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CREATE TABLE escalation_policies ( |
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id UUID PRIMARY KEY DEFAULT gen_random_uuid(), |
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name TEXT NOT NULL UNIQUE, |
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description TEXT NOT NULL DEFAULT '', |
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repeat INT NOT NULL DEFAULT 0 |
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); |
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CREATE TABLE escalation_policy_steps ( |
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id UUID PRIMARY KEY DEFAULT gen_random_uuid(), |
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delay INT NOT NULL DEFAULT 1, |
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step_number INT NOT NULL DEFAULT -1, |
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escalation_policy_id UUID NOT NULL REFERENCES escalation_policies (id) ON DELETE CASCADE, |
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UNIQUE (escalation_policy_id, step_number) |
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); |
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CREATE TABLE services ( |
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id UUID PRIMARY KEY DEFAULT gen_random_uuid(), |
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name TEXT NOT NULL UNIQUE, |
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description TEXT NOT NULL DEFAULT '', |
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escalation_policy_id UUID NOT NULL REFERENCES escalation_policies (id) |
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); |
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INSERT INTO escalation_policies (id, name, description, repeat) |
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SELECT id::UUID, name, description, repeat FROM escalation_policy; |
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INSERT INTO escalation_policy_steps (id, delay, step_number, escalation_policy_id) |
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SELECT id::UUID, delay, step_number, escalation_policy_id::UUID |
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FROM escalation_policy_step; |
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INSERT INTO services (id, name, description, escalation_policy_id) |
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SELECT id::UUID, name, description, escalation_policy_id::UUID |
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FROM service; |
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DROP VIEW needs_notification_sent, on_call_alert_users, alert_escalation_levels; |
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ALTER TABLE alerts |
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DROP CONSTRAINT alerts_service_id_fkey, |
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ALTER service_id TYPE UUID USING service_id::UUID, |
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ADD CONSTRAINT alerts_services_id_fkey FOREIGN KEY (service_id) REFERENCES services (id) ON DELETE CASCADE; |
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ALTER TABLE escalation_policy_actions |
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DROP CONSTRAINT escalation_policy_actions_escalation_policy_step_id_fkey, |
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ALTER escalation_policy_step_id TYPE UUID USING escalation_policy_step_id::UUID, |
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ADD CONSTRAINT escalation_policy_actions_escalation_policy_step_id_fkey FOREIGN KEY (escalation_policy_step_id) REFERENCES escalation_policy_steps (id) ON DELETE CASCADE; |
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ALTER TABLE integration_keys |
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DROP CONSTRAINT integration_keys_service_id_fkey, |
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ALTER service_id TYPE UUID USING service_id::UUID, |
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ADD CONSTRAINT integration_keys_services_id_fkey FOREIGN KEY (service_id) REFERENCES services (id) ON DELETE CASCADE; |
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CREATE VIEW alert_escalation_levels AS |
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SELECT |
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alerts.id AS alert_id, |
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count(step.id) AS levels, |
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alerts.escalation_level::bigint % count(step.id) AS relative_level |
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FROM |
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alerts, |
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escalation_policy_steps step, |
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services s |
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WHERE step.escalation_policy_id = s.escalation_policy_id |
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AND s.id = alerts.service_id |
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GROUP BY alerts.id; |
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CREATE VIEW on_call_alert_users AS |
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WITH alert_users AS ( |
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SELECT act.user_id, |
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act.schedule_id, |
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a.id AS alert_id, |
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a.status, |
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a.escalation_level |
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FROM alerts a, |
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services s, |
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alert_escalation_levels lvl, |
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escalation_policy_steps step, |
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escalation_policy_actions act |
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WHERE s.id = a.service_id |
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AND lvl.alert_id = a.id |
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AND step.escalation_policy_id = s.escalation_policy_id |
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AND step.step_number = lvl.relative_level |
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AND a.status <> 'closed'::enum_alert_status |
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AND act.escalation_policy_step_id = step.id |
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GROUP BY act.user_id, act.schedule_id, a.id |
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) |
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SELECT DISTINCT au.alert_id, |
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au.status, |
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CASE |
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WHEN au.user_id IS NULL THEN oc.user_id |
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ELSE au.user_id |
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END AS user_id, |
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au.escalation_level |
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FROM alert_users au |
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LEFT JOIN on_call oc ON au.schedule_id = oc.schedule_id; |
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CREATE VIEW needs_notification_sent AS |
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SELECT DISTINCT |
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cs.alert_id, |
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nr.contact_method_id, |
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cm.type, |
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cm.value, |
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a.description, |
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s.name AS service_name, |
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nr.id AS notification_rule_id, |
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cs.escalation_level, |
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cs.cycle_id |
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FROM |
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user_notification_cycle_state cs, |
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alerts a, |
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user_contact_methods cm, |
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user_notification_rules nr, |
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services s |
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WHERE a.id = cs.alert_id |
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AND a.status = 'triggered'::enum_alert_status |
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AND cs.escalation_level = a.escalation_level |
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AND cm.id = nr.contact_method_id |
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AND nr.id = cs.notification_rule_id |
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AND s.id = a.service_id |
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AND cs.pending |
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AND NOT cs.future; |
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CREATE OR REPLACE FUNCTION set_escalation_policy_step() RETURNS TRIGGER AS |
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$$ |
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BEGIN |
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SELECT count(step_number) INTO NEW.step_number FROM escalation_policy_steps WHERE escalation_policy_id = NEW.escalation_policy_id; |
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RETURN NEW; |
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END; |
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$$ LANGUAGE 'plpgsql'; |
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CREATE OR REPLACE FUNCTION incr_escalation_policy_steps_on_delete() RETURNS TRIGGER AS |
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$$ |
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BEGIN |
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UPDATE escalation_policy_steps |
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SET step_number = step_number-1 |
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WHERE escalation_policy_id = OLD.escalation_policy_id |
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AND step_number > OLD.step_number; |
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RETURN OLD; |
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END; |
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$$ LANGUAGE 'plpgsql'; |
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CREATE OR REPLACE FUNCTION escalate_alerts() RETURNS VOID AS |
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$$ |
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BEGIN |
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UPDATE alerts a |
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SET escalation_level = escalation_level + 1, last_escalation = now() |
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FROM services s, escalation_policy_steps step, alert_escalation_levels lvl, escalation_policies e |
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WHERE (last_escalation + (step.delay::TEXT||' minutes')::interval) < now() |
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AND a.status = 'triggered'::enum_alert_status |
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AND s.id = a.service_id |
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AND step.escalation_policy_id = s.escalation_policy_id |
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AND lvl.alert_id = a.id |
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AND step.step_number = ((a.escalation_level + 1) % lvl.levels) |
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AND e.id = s.escalation_policy_id |
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AND (e.repeat = -1 OR escalation_level / lvl.levels < e.repeat); |
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END; |
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$$ LANGUAGE 'plpgsql'; |
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CREATE TRIGGER incr_escalation_policy_steps_on_delete |
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AFTER DELETE ON escalation_policy_steps |
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FOR EACH ROW |
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EXECUTE PROCEDURE incr_escalation_policy_steps_on_delete(); |
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CREATE TRIGGER set_escalation_policy_step_on_insert |
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BEFORE INSERT ON escalation_policy_steps |
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FOR EACH ROW |
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EXECUTE PROCEDURE set_escalation_policy_step(); |
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DROP TABLE service, escalation_policy_step, escalation_policy; |
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CREATE TABLE escalation_policy ( |
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id text DEFAULT (gen_random_uuid())::text NOT NULL PRIMARY KEY, |
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description text DEFAULT ''::text NOT NULL, |
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name text UNIQUE, |
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repeat integer DEFAULT 0 NOT NULL |
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); |
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CREATE TABLE service ( |
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id text PRIMARY KEY NOT NULL, |
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description text DEFAULT ''::text NOT NULL, |
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name text NOT NULL UNIQUE, |
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escalation_policy_id text REFERENCES escalation_policy (id) |
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); |
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CREATE TABLE escalation_policy_step ( |
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id text DEFAULT (gen_random_uuid())::text NOT NULL PRIMARY KEY, |
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delay integer DEFAULT 1 NOT NULL, |
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step_number integer, |
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escalation_policy_id text REFERENCES escalation_policy (id) ON DELETE CASCADE, |
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UNIQUE(step_number, escalation_policy_id) |
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); |
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DROP VIEW needs_notification_sent, on_call_alert_users, alert_escalation_levels; |
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INSERT INTO escalation_policy (id, name, description, repeat) |
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SELECT id::text, name, description, repeat |
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FROM escalation_policies; |
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INSERT INTO escalation_policy_step (id, delay, step_number, escalation_policy_id) |
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SELECT id::text, delay, step_number, escalation_policy_id::text |
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FROM escalation_policy_steps; |
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INSERT INTO service (id, name, description, escalation_policy_id) |
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SELECT id::text, name, description, escalation_policy_id::text |
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FROM services; |
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ALTER TABLE alerts |
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DROP CONSTRAINT alerts_services_id_fkey, |
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ALTER service_id TYPE TEXT USING service_id::TEXT, |
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ADD CONSTRAINT alerts_service_id_fkey FOREIGN KEY (service_id) REFERENCES service (id) ON DELETE CASCADE; |
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ALTER TABLE escalation_policy_actions |
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DROP CONSTRAINT escalation_policy_actions_escalation_policy_step_id_fkey, |
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ALTER escalation_policy_step_id TYPE TEXT USING escalation_policy_step_id::TEXT, |
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ADD CONSTRAINT escalation_policy_actions_escalation_policy_step_id_fkey FOREIGN KEY (escalation_policy_step_id) REFERENCES escalation_policy_step (id) ON DELETE CASCADE; |
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ALTER TABLE integration_keys |
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DROP CONSTRAINT integration_keys_services_id_fkey, |
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ALTER service_id TYPE TEXT USING service_id::TEXT, |
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ADD CONSTRAINT integration_keys_service_id_fkey FOREIGN KEY (service_id) REFERENCES service (id) ON DELETE CASCADE; |
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CREATE VIEW alert_escalation_levels AS SELECT alerts.id AS alert_id, |
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count(step.id) AS levels, |
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((alerts.escalation_level)::bigint % count(step.id)) AS relative_level |
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FROM alerts, |
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escalation_policy_step step, |
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service |
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WHERE ((step.escalation_policy_id = service.escalation_policy_id) AND (service.id = alerts.service_id)) |
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GROUP BY alerts.id; |
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CREATE VIEW on_call_alert_users AS WITH alert_users AS ( |
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SELECT act.user_id, |
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act.schedule_id, |
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a.id AS alert_id, |
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a.status, |
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a.escalation_level |
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FROM alerts a, |
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service s, |
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alert_escalation_levels lvl, |
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escalation_policy_step step, |
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escalation_policy_actions act |
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WHERE ((s.id = a.service_id) AND (lvl.alert_id = a.id) AND (step.escalation_policy_id = s.escalation_policy_id) AND (step.step_number = lvl.relative_level) AND (a.status <> 'closed'::enum_alert_status) AND (act.escalation_policy_step_id = step.id)) |
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GROUP BY act.user_id, act.schedule_id, a.id |
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) |
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SELECT DISTINCT au.alert_id, |
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au.status, |
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CASE |
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WHEN (au.user_id IS NULL) THEN oc.user_id |
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ELSE au.user_id |
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END AS user_id, |
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au.escalation_level |
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FROM (alert_users au |
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LEFT JOIN on_call oc ON ((au.schedule_id = oc.schedule_id))); |
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CREATE VIEW needs_notification_sent AS |
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SELECT DISTINCT cs.alert_id, |
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nr.contact_method_id, |
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cm.type, |
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cm.value, |
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a.description, |
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s.name AS service_name, |
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nr.id AS notification_rule_id, |
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cs.escalation_level, |
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cs.cycle_id |
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FROM user_notification_cycle_state cs, |
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alerts a, |
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user_contact_methods cm, |
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user_notification_rules nr, |
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service s |
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WHERE ((a.id = cs.alert_id) AND (a.status = 'triggered'::enum_alert_status) AND (cs.escalation_level = a.escalation_level) AND (cm.id = nr.contact_method_id) AND (nr.id = cs.notification_rule_id) AND (s.id = a.service_id) AND cs.pending AND (NOT cs.future)); |
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CREATE OR REPLACE FUNCTION set_escalation_policy_step() RETURNS trigger |
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LANGUAGE plpgsql |
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AS $$ |
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BEGIN |
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SELECT count(step_number) INTO NEW.step_number FROM escalation_policy_step WHERE escalation_policy_id = NEW.escalation_policy_id; |
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RETURN NEW; |
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END; |
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$$; |
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CREATE OR REPLACE FUNCTION incr_escalation_policy_steps_on_delete() RETURNS trigger |
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LANGUAGE plpgsql |
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AS $$ |
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BEGIN |
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UPDATE escalation_policy_step |
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SET step_number = step_number-1 |
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WHERE escalation_policy_id = OLD.escalation_policy_id |
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AND step_number > OLD.step_number; |
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RETURN OLD; |
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END; |
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$$; |
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CREATE OR REPLACE FUNCTION escalate_alerts() RETURNS void |
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LANGUAGE plpgsql |
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AS $$ |
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BEGIN |
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UPDATE alerts a |
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SET escalation_level = escalation_level + 1, last_escalation = now() |
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FROM service s, escalation_policy_step step, alert_escalation_levels lvl, escalation_policy e |
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WHERE (last_escalation + (step.delay::TEXT||' minutes')::interval) < now() |
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AND a.status = 'triggered'::enum_alert_status |
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AND s.id = a.service_id |
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AND step.escalation_policy_id = s.escalation_policy_id |
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AND lvl.alert_id = a.id |
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AND step.step_number = (a.escalation_level % lvl.levels) |
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AND e.id = s.escalation_policy_id |
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AND (e.repeat = -1 OR (escalation_level+1) / lvl.levels <= e.repeat); |
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END; |
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$$; |
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CREATE TRIGGER incr_escalation_policy_steps_on_delete AFTER DELETE ON escalation_policy_step FOR EACH ROW EXECUTE PROCEDURE incr_escalation_policy_steps_on_delete(); |
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CREATE TRIGGER set_escalation_policy_step_on_insert BEFORE INSERT ON escalation_policy_step FOR EACH ROW EXECUTE PROCEDURE set_escalation_policy_step(); |
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DROP TABLE escalation_policy_steps, services, escalation_policies; |
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