package engine import ( "context" "encoding/json" "fmt" "github.com/google/uuid" "github.com/pkg/errors" "github.com/target/goalert/alert/alertlog" "github.com/target/goalert/engine/message" "github.com/target/goalert/gadb" "github.com/target/goalert/notification" "github.com/target/goalert/permission" "github.com/target/goalert/util/log" ) func (p *Engine) sendMessage(ctx context.Context, msg *message.Message) (*notification.SendResult, error) { ctx = log.WithField(ctx, "CallbackID", msg.ID) if msg.DestID.IsUserCM() { ctx = permission.UserSourceContext(ctx, msg.UserID, permission.RoleUser, &permission.SourceInfo{ Type: permission.SourceTypeContactMethod, ID: msg.DestID.String(), }) } else { ctx = permission.SystemContext(ctx, "SendMessage") ctx = permission.SourceContext(ctx, &permission.SourceInfo{ Type: permission.SourceTypeNotificationChannel, ID: msg.DestID.String(), }) } var notifMsg notification.Message var isFirstAlertMessage bool switch msg.Type { case notification.MessageTypeAlertBundle: name, count, err := p.a.ServiceInfo(ctx, msg.ServiceID) if err != nil { return nil, errors.Wrap(err, "lookup service info") } if count == 0 { // already acked/closed, don't send bundled notification return ¬ification.SendResult{ ID: msg.ID, Status: notification.Status{ Details: "alerts acked/closed before message sent", State: notification.StateFailedPerm, }, }, nil } notifMsg = notification.AlertBundle{ Base: msg.Base(), ServiceID: msg.ServiceID, ServiceName: name, Count: count, } case notification.MessageTypeAlert: name, _, err := p.a.ServiceInfo(ctx, msg.ServiceID) if err != nil { return nil, errors.Wrap(err, "lookup service info") } a, err := p.a.FindOne(ctx, msg.AlertID) if err != nil { return nil, errors.Wrap(err, "lookup alert") } stat, err := p.cfg.NotificationStore.OriginalMessageStatus(ctx, msg.AlertID, msg.DestID) if err != nil { return nil, fmt.Errorf("lookup original message: %w", err) } if stat != nil && stat.ID == msg.ID { // set to nil if it's the current message stat = nil } meta, err := p.a.Metadata(ctx, p.b.db, msg.AlertID) if err != nil { return nil, errors.Wrap(err, "lookup alert metadata") } notifMsg = notification.Alert{ Base: msg.Base(), AlertID: msg.AlertID, Summary: a.Summary, Details: a.Details, ServiceID: a.ServiceID, ServiceName: name, Meta: meta, OriginalStatus: stat, } isFirstAlertMessage = stat == nil case notification.MessageTypeAlertStatus: e, err := p.cfg.AlertLogStore.FindOne(ctx, msg.AlertLogID) if err != nil { return nil, errors.Wrap(err, "lookup alert log entry") } a, err := p.cfg.AlertStore.FindOne(ctx, msg.AlertID) if err != nil { return nil, fmt.Errorf("lookup original alert: %w", err) } stat, err := p.cfg.NotificationStore.OriginalMessageStatus(ctx, msg.AlertID, msg.DestID) if err != nil { return nil, fmt.Errorf("lookup original message: %w", err) } if stat == nil { return nil, fmt.Errorf("could not find original notification for alert %d to %s", msg.AlertID, msg.Dest.String()) } var status notification.AlertState switch e.Type() { case alertlog.TypeAcknowledged: status = notification.AlertStateAcknowledged case alertlog.TypeEscalated: status = notification.AlertStateUnacknowledged case alertlog.TypeClosed: status = notification.AlertStateClosed } notifMsg = notification.AlertStatus{ Base: msg.Base(), AlertID: e.AlertID(), ServiceID: a.ServiceID, LogEntry: e.String(ctx), Summary: a.Summary, Details: a.Details, NewAlertState: status, OriginalStatus: *stat, } case notification.MessageTypeTest: notifMsg = notification.Test{ Base: msg.Base(), } case notification.MessageTypeVerification: code, err := p.cfg.NotificationStore.Code(ctx, msg.VerifyID) if err != nil { return nil, errors.Wrap(err, "lookup verification code") } notifMsg = notification.Verification{ Base: msg.Base(), Code: fmt.Sprintf("%06d", code), } case notification.MessageTypeScheduleOnCallUsers: users, err := p.cfg.OnCallStore.OnCallUsersBySchedule(ctx, msg.ScheduleID) if err != nil { return nil, errors.Wrap(err, "lookup on call users by schedule") } sched, err := p.cfg.ScheduleStore.FindOne(ctx, msg.ScheduleID) if err != nil { return nil, errors.Wrap(err, "lookup schedule by id") } var onCallUsers []notification.User for _, u := range users { onCallUsers = append(onCallUsers, notification.User{ Name: u.Name, ID: u.ID, URL: p.cfg.ConfigSource.Config().CallbackURL("/users/" + u.ID), }) } notifMsg = notification.ScheduleOnCallUsers{ Base: msg.Base(), ScheduleName: sched.Name, ScheduleURL: p.cfg.ConfigSource.Config().CallbackURL("/schedules/" + msg.ScheduleID), ScheduleID: msg.ScheduleID, Users: onCallUsers, } case notification.MessageTypeSignalMessage: id, err := uuid.Parse(msg.ID) if err != nil { return nil, errors.Wrap(err, "parse signal message id") } rawParams, err := gadb.New(p.b.db).EngineGetSignalParams(ctx, uuid.NullUUID{Valid: true, UUID: id}) if err != nil { return nil, errors.Wrap(err, "get signal message params") } var params map[string]string err = json.Unmarshal(rawParams, ¶ms) if err != nil { return nil, errors.Wrap(err, "parse signal message params") } notifMsg = notification.SignalMessage{ Base: msg.Base(), Params: params, } default: log.Log(ctx, errors.New("SEND NOT IMPLEMENTED FOR MESSAGE TYPE "+string(msg.Type))) return ¬ification.SendResult{ID: msg.ID, Status: notification.Status{State: notification.StateFailedPerm}}, nil } meta := alertlog.NotificationMetaData{ MessageID: msg.ID, } res, err := p.cfg.NotificationManager.SendMessage(ctx, notifMsg) if err != nil { return nil, err } switch msg.Type { case notification.MessageTypeAlert: p.cfg.AlertLogStore.MustLog(ctx, msg.AlertID, alertlog.TypeNotificationSent, meta) case notification.MessageTypeAlertBundle: err = p.cfg.AlertLogStore.LogServiceTx(ctx, nil, msg.ServiceID, alertlog.TypeNotificationSent, meta) if err != nil { log.Log(ctx, errors.Wrap(err, "append alert log")) } } if isFirstAlertMessage && res.State.IsOK() { _, err = p.b.trackStatus.ExecContext(ctx, msg.DestID.NCID, msg.DestID.CMID, msg.AlertID) if err != nil { // non-fatal, but log because it means status updates will not work for that alert/dest. log.Log(ctx, fmt.Errorf("track status updates for alert #%d for %s: %w", msg.AlertID, msg.Dest.String(), err)) } } return res, nil }