data.csv

customer_name,request_type,issue,emotion
Rikhil,technical support,"The customer, Rikhil, is experiencing issues with the quality of their TV and the installation team has not been responsive.",devastated
unknown,unknown,The customer did not provide any information about their issue.,unknown
Sanjana,Installation Support,The customer needs help with the installation of her fridge.,helpless
Nishant,Technical Support,The suction power of the vacuum cleaner has decreased. The customer has tried troubleshooting but the issue persists. A technician is required to check and repair the device.,Frustrated