insights.py

def explain_score(lead_score, ai_score, confidence, risk, stage, gap, emails, meetings):
    return (
        f"Lead score was based on the {stage} stage, deal timing (close in {gap} days), "
        f"and {emails} emails + {meetings} meetings.\n"
        f"The AI adjusted the score based on engagement intensity and urgency.\n"
        f"Confidence was computed from model certainty and outcome spread.\n"
        f"Risk was assigned due to {'low engagement' if risk == 'High' else 'healthy momentum'}."
    )