user_query
stringclasses 23
values | bot_response
stringclasses 23
values | resolution_category
stringclasses 2
values | confidence_score
float64 0.7
1
| text
stringlengths 190
327
|
|---|---|---|---|---|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
No Resolution
| 0.763831 |
###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.7638308930625591
|
Your item will be shipped within 3-5 business days.
|
Your item will be shipped within 3-5 business days.
|
Assumed Resolution
| 0.980021 |
###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9800213780402324
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Assumed Resolution
| 0.856189 |
###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8561891625353382
|
The warranty for this product is one year from the purchase date.
|
The warranty for this product is one year from the purchase date.
|
Assumed Resolution
| 0.751844 |
###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7518436794583496
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Assumed Resolution
| 0.701171 |
###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.701170760119186
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
No Resolution
| 0.915005 |
###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.9150049363420116
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
Assumed Resolution
| 0.820264 |
###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8202643582385247
|
If you can't access your account, try resetting your password or contact our support team.
|
If you can't access your account, try resetting your password or contact our support team.
|
Assumed Resolution
| 0.846533 |
###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8465332741739051
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Assumed Resolution
| 0.982722 |
###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9827215176804428
|
Sure! Please follow the onboarding instructions sent to your email.
|
Sure! Please follow the onboarding instructions sent to your email.
|
Assumed Resolution
| 0.700687 |
###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7006866559117474
|
If you received a damaged item, please report it within 7 days for a replacement.
|
If you received a damaged item, please report it within 7 days for a replacement.
|
Assumed Resolution
| 0.719419 |
###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7194188552920654
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
Assumed Resolution
| 0.999592 |
###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9995919631647794
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
No Resolution
| 0.737566 |
###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.7375657059432076
|
You can change your payment method in the Billing section of your account.
|
You can change your payment method in the Billing section of your account.
|
Assumed Resolution
| 0.708755 |
###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7087553373754312
|
We're expecting to restock this item next month.
|
We're expecting to restock this item next month.
|
Assumed Resolution
| 0.726214 |
###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7262142723476088
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
Assumed Resolution
| 0.999571 |
###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9995705899954266
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Assumed Resolution
| 0.99678 |
###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9967796853448484
|
The warranty for this product is one year from the purchase date.
|
The warranty for this product is one year from the purchase date.
|
Assumed Resolution
| 0.882206 |
###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8822062876323569
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Assumed Resolution
| 0.875544 |
###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8755440731415437
|
If you can't access your account, try resetting your password or contact our support team.
|
If you can't access your account, try resetting your password or contact our support team.
|
Assumed Resolution
| 0.975072 |
###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9750717120964908
|
Sure! Please follow the onboarding instructions sent to your email.
|
Sure! Please follow the onboarding instructions sent to your email.
|
Assumed Resolution
| 0.968058 |
###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9680578136278736
|
To delete your account, go to Account Settings and click on Delete Account.
|
To delete your account, go to Account Settings and click on Delete Account.
|
Assumed Resolution
| 0.719316 |
###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7193156923214307
|
Once your order is shipped, you'll receive a tracking number via email.
|
Once your order is shipped, you'll receive a tracking number via email.
|
Assumed Resolution
| 0.966098 |
###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9660978792054508
|
Currently, we only have this item in the sizes displayed on our website.
|
Currently, we only have this item in the sizes displayed on our website.
|
Assumed Resolution
| 0.7552 |
###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7552001021830955
|
We're expecting to restock this item next month.
|
We're expecting to restock this item next month.
|
Assumed Resolution
| 0.824186 |
###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8241861578663868
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
No Resolution
| 0.754351 |
###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.7543508088727973
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
Assumed Resolution
| 0.797984 |
###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.797983584641532
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
Assumed Resolution
| 0.996246 |
###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9962455823338128
|
Your item will be shipped within 3-5 business days.
|
Your item will be shipped within 3-5 business days.
|
Assumed Resolution
| 0.853207 |
###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8532071314201402
|
You can change your payment method in the Billing section of your account.
|
You can change your payment method in the Billing section of your account.
|
Assumed Resolution
| 0.84812 |
###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8481202549887779
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
Assumed Resolution
| 0.767443 |
###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7674428738001187
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
No Resolution
| 0.895712 |
###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.8957122209434478
|
If you received a damaged item, please report it within 7 days for a replacement.
|
If you received a damaged item, please report it within 7 days for a replacement.
|
Assumed Resolution
| 0.916977 |
###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.916977101546988
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
No Resolution
| 0.8639 |
###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.8639003037774944
|
To contact support, visit our Contact Us page or call the number provided.
|
To contact support, visit our Contact Us page or call the number provided.
|
Assumed Resolution
| 0.871697 |
###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8716966664802133
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Assumed Resolution
| 0.967724 |
###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.967724162493511
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Assumed Resolution
| 0.913401 |
###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9134013368013956
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
No Resolution
| 0.760042 |
###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.7600417432340733
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
No Resolution
| 0.817598 |
###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.8175977729933048
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
No Resolution
| 0.758711 |
###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.7587109599578741
|
To delete your account, go to Account Settings and click on Delete Account.
|
To delete your account, go to Account Settings and click on Delete Account.
|
Assumed Resolution
| 0.871099 |
###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8710990184763182
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
No Resolution
| 0.791624 |
###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.7916244874279308
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
No Resolution
| 0.910848 |
###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.9108475558343394
|
The warranty for this product is one year from the purchase date.
|
The warranty for this product is one year from the purchase date.
|
Assumed Resolution
| 0.82716 |
###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8271602760156065
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
Assumed Resolution
| 0.705714 |
###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7057144873841982
|
Currently, we only have this item in the sizes displayed on our website.
|
Currently, we only have this item in the sizes displayed on our website.
|
Assumed Resolution
| 0.803587 |
###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8035871954849467
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Assumed Resolution
| 0.727943 |
###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7279433494610088
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
Assumed Resolution
| 0.732572 |
###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7325718702284303
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
Assumed Resolution
| 0.935019 |
###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9350189341580106
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
No Resolution
| 0.917669 |
###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.9176689173128356
|
To contact support, visit our Contact Us page or call the number provided.
|
To contact support, visit our Contact Us page or call the number provided.
|
Assumed Resolution
| 0.895987 |
###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8959867507024636
|
Your item will be shipped within 3-5 business days.
|
Your item will be shipped within 3-5 business days.
|
Assumed Resolution
| 0.877682 |
###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8776824473025031
|
If you received a damaged item, please report it within 7 days for a replacement.
|
If you received a damaged item, please report it within 7 days for a replacement.
|
Assumed Resolution
| 0.716972 |
###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7169715489307222
|
You can change your payment method in the Billing section of your account.
|
You can change your payment method in the Billing section of your account.
|
Assumed Resolution
| 0.959753 |
###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9597529445309304
|
Sure! Please follow the onboarding instructions sent to your email.
|
Sure! Please follow the onboarding instructions sent to your email.
|
Assumed Resolution
| 0.876262 |
###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8762624338824458
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Assumed Resolution
| 0.936686 |
###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9366856984911108
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Assumed Resolution
| 0.969068 |
###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9690676282757108
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Assumed Resolution
| 0.93882 |
###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9388202319341008
|
We're expecting to restock this item next month.
|
We're expecting to restock this item next month.
|
Assumed Resolution
| 0.819478 |
###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8194776827762663
|
If you can't access your account, try resetting your password or contact our support team.
|
If you can't access your account, try resetting your password or contact our support team.
|
Assumed Resolution
| 0.931277 |
###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9312766815284416
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
No Resolution
| 0.824417 |
###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.8244171727563105
|
Once your order is shipped, you'll receive a tracking number via email.
|
Once your order is shipped, you'll receive a tracking number via email.
|
Assumed Resolution
| 0.800595 |
###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8005953794730645
|
Your item will be shipped within 3-5 business days.
|
Your item will be shipped within 3-5 business days.
|
Assumed Resolution
| 0.737846 |
###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.73784597291879
|
Sure! Please follow the onboarding instructions sent to your email.
|
Sure! Please follow the onboarding instructions sent to your email.
|
Assumed Resolution
| 0.912351 |
###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9123509925634496
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Assumed Resolution
| 0.909002 |
###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9090017729961224
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
No Resolution
| 0.746428 |
###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.7464275149850491
|
We're expecting to restock this item next month.
|
We're expecting to restock this item next month.
|
Assumed Resolution
| 0.800574 |
###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.80057426266872
|
Currently, we only have this item in the sizes displayed on our website.
|
Currently, we only have this item in the sizes displayed on our website.
|
Assumed Resolution
| 0.725198 |
###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7251984157507044
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
No Resolution
| 0.98865 |
###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.9886499236135348
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
Assumed Resolution
| 0.770442 |
###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7704417909397869
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
Assumed Resolution
| 0.826987 |
###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.826986951490953
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
No Resolution
| 0.916719 |
###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.916719230483954
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Assumed Resolution
| 0.74864 |
###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7486398641739433
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
No Resolution
| 0.81861 |
###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.8186102304414078
|
You can change your payment method in the Billing section of your account.
|
You can change your payment method in the Billing section of your account.
|
Assumed Resolution
| 0.721552 |
###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7215523568977793
|
Once your order is shipped, you'll receive a tracking number via email.
|
Once your order is shipped, you'll receive a tracking number via email.
|
Assumed Resolution
| 0.925144 |
###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9251442474419976
|
To contact support, visit our Contact Us page or call the number provided.
|
To contact support, visit our Contact Us page or call the number provided.
|
Assumed Resolution
| 0.830627 |
###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8306265962208427
|
If you can't access your account, try resetting your password or contact our support team.
|
If you can't access your account, try resetting your password or contact our support team.
|
Assumed Resolution
| 0.95494 |
###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9549399784181172
|
If you received a damaged item, please report it within 7 days for a replacement.
|
If you received a damaged item, please report it within 7 days for a replacement.
|
Assumed Resolution
| 0.780136 |
###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7801360263530692
|
To delete your account, go to Account Settings and click on Delete Account.
|
To delete your account, go to Account Settings and click on Delete Account.
|
Assumed Resolution
| 0.713283 |
###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7132832785076321
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Assumed Resolution
| 0.902221 |
###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9022209515268816
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
Assumed Resolution
| 0.982872 |
###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.982871589533183
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
No Resolution
| 0.789997 |
###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.7899967415967479
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Assumed Resolution
| 0.739428 |
###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7394277550434083
|
The warranty for this product is one year from the purchase date.
|
The warranty for this product is one year from the purchase date.
|
Assumed Resolution
| 0.880165 |
###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8801651147209087
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
Assumed Resolution
| 0.988314 |
###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9883139780218956
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Assumed Resolution
| 0.774349 |
###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7743492894255614
|
Your item will be shipped within 3-5 business days.
|
Your item will be shipped within 3-5 business days.
|
Assumed Resolution
| 0.859524 |
###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8595241744595782
|
To delete your account, go to Account Settings and click on Delete Account.
|
To delete your account, go to Account Settings and click on Delete Account.
|
Assumed Resolution
| 0.976298 |
###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9762983131251916
|
We're expecting to restock this item next month.
|
We're expecting to restock this item next month.
|
Assumed Resolution
| 0.904362 |
###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9043615344020738
|
You can change your payment method in the Billing section of your account.
|
You can change your payment method in the Billing section of your account.
|
Assumed Resolution
| 0.839289 |
###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8392886329501177
|
If you received a damaged item, please report it within 7 days for a replacement.
|
If you received a damaged item, please report it within 7 days for a replacement.
|
Assumed Resolution
| 0.785001 |
###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7850012660967131
|
To contact support, visit our Contact Us page or call the number provided.
|
To contact support, visit our Contact Us page or call the number provided.
|
Assumed Resolution
| 0.871658 |
###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8716581609937059
|
Once your order is shipped, you'll receive a tracking number via email.
|
Once your order is shipped, you'll receive a tracking number via email.
|
Assumed Resolution
| 0.728784 |
###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7287840426178479
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
No Resolution
| 0.900425 |
###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.9004253680029846
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
No Resolution
| 0.748949 |
###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.7489489173567174
|
Sure! Please follow the onboarding instructions sent to your email.
|
Sure! Please follow the onboarding instructions sent to your email.
|
Assumed Resolution
| 0.860812 |
###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8608118181079618
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
No Resolution
| 0.735386 |
###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.7353863461992896
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Assumed Resolution
| 0.880958 |
###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8809578258819173
|
Currently, we only have this item in the sizes displayed on our website.
|
Currently, we only have this item in the sizes displayed on our website.
|
Assumed Resolution
| 0.76837 |
###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7683697466643339
|
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