user_query
stringclasses 23
values | bot_response
stringclasses 23
values | resolution_category
stringclasses 2
values | confidence_score
float64 0.7
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| text
stringlengths 190
327
|
|---|---|---|---|---|
The warranty for this product is one year from the purchase date.
|
The warranty for this product is one year from the purchase date.
|
Assumed Resolution
| 0.970137 |
###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9701371948086754
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
No Resolution
| 0.876651 |
###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.8766508323124365
|
To delete your account, go to Account Settings and click on Delete Account.
|
To delete your account, go to Account Settings and click on Delete Account.
|
Assumed Resolution
| 0.832852 |
###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8328524709288064
|
To contact support, visit our Contact Us page or call the number provided.
|
To contact support, visit our Contact Us page or call the number provided.
|
Assumed Resolution
| 0.9618 |
###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9618000974921256
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
No Resolution
| 0.708047 |
###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.7080471688545238
|
You can change your payment method in the Billing section of your account.
|
You can change your payment method in the Billing section of your account.
|
Assumed Resolution
| 0.86366 |
###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8636599753588059
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Assumed Resolution
| 0.752801 |
###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7528007731490962
|
Your item will be shipped within 3-5 business days.
|
Your item will be shipped within 3-5 business days.
|
Assumed Resolution
| 0.735562 |
###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7355616393080965
|
We're expecting to restock this item next month.
|
We're expecting to restock this item next month.
|
Assumed Resolution
| 0.873432 |
###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8734324734294748
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
Assumed Resolution
| 0.739624 |
###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7396236729383302
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
Assumed Resolution
| 0.846726 |
###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8467263901531203
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Assumed Resolution
| 0.846099 |
###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8460994637662108
|
If you received a damaged item, please report it within 7 days for a replacement.
|
If you received a damaged item, please report it within 7 days for a replacement.
|
Assumed Resolution
| 0.790711 |
###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7907106635036627
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
No Resolution
| 0.928799 |
###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.9287986958729056
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
Assumed Resolution
| 0.816223 |
###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8162230649346638
|
Sure! Please follow the onboarding instructions sent to your email.
|
Sure! Please follow the onboarding instructions sent to your email.
|
Assumed Resolution
| 0.730181 |
###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7301811814211644
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
Assumed Resolution
| 0.734974 |
###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7349737204237521
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
Assumed Resolution
| 0.919472 |
###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.919472114143866
|
You can change your payment method in the Billing section of your account.
|
You can change your payment method in the Billing section of your account.
|
Assumed Resolution
| 0.729042 |
###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7290415964328172
|
To delete your account, go to Account Settings and click on Delete Account.
|
To delete your account, go to Account Settings and click on Delete Account.
|
Assumed Resolution
| 0.799842 |
###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7998417801421136
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
No Resolution
| 0.717923 |
###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.717923213099217
|
If you can't access your account, try resetting your password or contact our support team.
|
If you can't access your account, try resetting your password or contact our support team.
|
Assumed Resolution
| 0.769412 |
###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7694123027275799
|
If you received a damaged item, please report it within 7 days for a replacement.
|
If you received a damaged item, please report it within 7 days for a replacement.
|
Assumed Resolution
| 0.827526 |
###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.827526357742459
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
No Resolution
| 0.781386 |
###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.781385543077496
|
Currently, we only have this item in the sizes displayed on our website.
|
Currently, we only have this item in the sizes displayed on our website.
|
Assumed Resolution
| 0.782183 |
###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7821825644852946
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
No Resolution
| 0.822328 |
###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.822327937903247
|
The warranty for this product is one year from the purchase date.
|
The warranty for this product is one year from the purchase date.
|
Assumed Resolution
| 0.735975 |
###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7359752641482386
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Assumed Resolution
| 0.81211 |
###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8121099067072473
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Assumed Resolution
| 0.780725 |
###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7807251618364781
|
Once your order is shipped, you'll receive a tracking number via email.
|
Once your order is shipped, you'll receive a tracking number via email.
|
Assumed Resolution
| 0.711831 |
###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7118312563398959
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
No Resolution
| 0.999295 |
###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.9992954884720828
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Assumed Resolution
| 0.911903 |
###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.91190299178783
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
No Resolution
| 0.87429 |
###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.8742896707614154
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
Assumed Resolution
| 0.895573 |
###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8955733846460135
|
We're expecting to restock this item next month.
|
We're expecting to restock this item next month.
|
Assumed Resolution
| 0.738917 |
###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7389168216013623
|
To contact support, visit our Contact Us page or call the number provided.
|
To contact support, visit our Contact Us page or call the number provided.
|
Assumed Resolution
| 0.869989 |
###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8699894866817396
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Assumed Resolution
| 0.894404 |
###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8944044230250723
|
Your item will be shipped within 3-5 business days.
|
Your item will be shipped within 3-5 business days.
|
Assumed Resolution
| 0.98074 |
###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9807402593536204
|
Currently, we only have this item in the sizes displayed on our website.
|
Currently, we only have this item in the sizes displayed on our website.
|
Assumed Resolution
| 0.987408 |
###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9874084253804044
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Assumed Resolution
| 0.744105 |
###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7441054302912057
|
Sure! Please follow the onboarding instructions sent to your email.
|
Sure! Please follow the onboarding instructions sent to your email.
|
Assumed Resolution
| 0.874484 |
###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8744842288857448
|
If you received a damaged item, please report it within 7 days for a replacement.
|
If you received a damaged item, please report it within 7 days for a replacement.
|
Assumed Resolution
| 0.948491 |
###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9484905323103052
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Assumed Resolution
| 0.874233 |
###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.874233304537418
|
The warranty for this product is one year from the purchase date.
|
The warranty for this product is one year from the purchase date.
|
Assumed Resolution
| 0.892852 |
###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8928518797690511
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
Assumed Resolution
| 0.880495 |
###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8804950553516739
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
Assumed Resolution
| 0.861639 |
###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8616394419987108
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
No Resolution
| 0.798615 |
###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.7986149005773246
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
No Resolution
| 0.855549 |
###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.8555489712569667
|
Once your order is shipped, you'll receive a tracking number via email.
|
Once your order is shipped, you'll receive a tracking number via email.
|
Assumed Resolution
| 0.762548 |
###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.762547967401521
|
You can change your payment method in the Billing section of your account.
|
You can change your payment method in the Billing section of your account.
|
Assumed Resolution
| 0.822729 |
###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8227288059424227
|
We're expecting to restock this item next month.
|
We're expecting to restock this item next month.
|
Assumed Resolution
| 0.998227 |
###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9982273171382532
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
No Resolution
| 0.702198 |
###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.70219820029446
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
No Resolution
| 0.80246 |
###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.8024600409608149
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
Assumed Resolution
| 0.997446 |
###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9974460457516424
|
Your item will be shipped within 3-5 business days.
|
Your item will be shipped within 3-5 business days.
|
Assumed Resolution
| 0.954497 |
###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9544970587926253
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
No Resolution
| 0.932912 |
###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.9329118546158396
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Assumed Resolution
| 0.973825 |
###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9738245050427088
|
To contact support, visit our Contact Us page or call the number provided.
|
To contact support, visit our Contact Us page or call the number provided.
|
Assumed Resolution
| 0.806918 |
###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8069181367022584
|
If you can't access your account, try resetting your password or contact our support team.
|
If you can't access your account, try resetting your password or contact our support team.
|
Assumed Resolution
| 0.892746 |
###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8927463494345659
|
To delete your account, go to Account Settings and click on Delete Account.
|
To delete your account, go to Account Settings and click on Delete Account.
|
Assumed Resolution
| 0.708462 |
###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.708462371185668
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Assumed Resolution
| 0.991418 |
###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9914183300872268
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
No Resolution
| 0.791307 |
###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.7913071797130026
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
No Resolution
| 0.800461 |
###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.8004607474347343
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
No Resolution
| 0.830403 |
###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.830403085419508
|
Your item will be shipped within 3-5 business days.
|
Your item will be shipped within 3-5 business days.
|
Assumed Resolution
| 0.763982 |
###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7639822610303606
|
If you can't access your account, try resetting your password or contact our support team.
|
If you can't access your account, try resetting your password or contact our support team.
|
Assumed Resolution
| 0.883525 |
###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8835245336018256
|
Sure! Please follow the onboarding instructions sent to your email.
|
Sure! Please follow the onboarding instructions sent to your email.
|
Assumed Resolution
| 0.897323 |
###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8973226899342349
|
To contact support, visit our Contact Us page or call the number provided.
|
To contact support, visit our Contact Us page or call the number provided.
|
Assumed Resolution
| 0.929486 |
###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.92948568709649
|
If you received a damaged item, please report it within 7 days for a replacement.
|
If you received a damaged item, please report it within 7 days for a replacement.
|
Assumed Resolution
| 0.876991 |
###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8769910198099528
|
Currently, we only have this item in the sizes displayed on our website.
|
Currently, we only have this item in the sizes displayed on our website.
|
Assumed Resolution
| 0.829185 |
###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8291849428372186
|
The warranty for this product is one year from the purchase date.
|
The warranty for this product is one year from the purchase date.
|
Assumed Resolution
| 0.968677 |
###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.968676787740272
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
No Resolution
| 0.872985 |
###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.8729852395287222
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Assumed Resolution
| 0.766824 |
###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7668238974430439
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Assumed Resolution
| 0.812106 |
###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8121058926831659
|
To delete your account, go to Account Settings and click on Delete Account.
|
To delete your account, go to Account Settings and click on Delete Account.
|
Assumed Resolution
| 0.904368 |
###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9043683791066708
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Assumed Resolution
| 0.822621 |
###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8226209897498452
|
You can change your payment method in the Billing section of your account.
|
You can change your payment method in the Billing section of your account.
|
Assumed Resolution
| 0.99183 |
###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9918300824508208
|
We're expecting to restock this item next month.
|
We're expecting to restock this item next month.
|
Assumed Resolution
| 0.963471 |
###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9634713780347476
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
No Resolution
| 0.767811 |
###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.7678110976763554
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
Assumed Resolution
| 0.81857 |
###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8185700308319442
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
Assumed Resolution
| 0.999813 |
###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9998128846395088
|
Once your order is shipped, you'll receive a tracking number via email.
|
Once your order is shipped, you'll receive a tracking number via email.
|
Assumed Resolution
| 0.859091 |
###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8590907306183387
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Assumed Resolution
| 0.794493 |
###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7944926741802995
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
Assumed Resolution
| 0.93355 |
###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.933549827188346
|
You can change your payment method in the Billing section of your account.
|
You can change your payment method in the Billing section of your account.
|
Assumed Resolution
| 0.811644 |
###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8116440992372809
|
If you can't access your account, try resetting your password or contact our support team.
|
If you can't access your account, try resetting your password or contact our support team.
|
Assumed Resolution
| 0.83548 |
###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8354800455385255
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
No Resolution
| 0.751368 |
###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.7513677988846421
|
Sure! Please follow the onboarding instructions sent to your email.
|
Sure! Please follow the onboarding instructions sent to your email.
|
Assumed Resolution
| 0.862941 |
###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8629409360702751
|
Once your order is shipped, you'll receive a tracking number via email.
|
Once your order is shipped, you'll receive a tracking number via email.
|
Assumed Resolution
| 0.917533 |
###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9175329290363226
|
Currently, we only have this item in the sizes displayed on our website.
|
Currently, we only have this item in the sizes displayed on our website.
|
Assumed Resolution
| 0.960303 |
###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9603028025451112
|
Your item will be shipped within 3-5 business days.
|
Your item will be shipped within 3-5 business days.
|
Assumed Resolution
| 0.708629 |
###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7086291890117625
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
No Resolution
| 0.828636 |
###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.8286363712468516
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
No Resolution
| 0.742289 |
###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.7422891885627905
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Assumed Resolution
| 0.991685 |
###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9916852693244672
|
The warranty for this product is one year from the purchase date.
|
The warranty for this product is one year from the purchase date.
|
Assumed Resolution
| 0.848058 |
###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.848057616702016
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Assumed Resolution
| 0.718605 |
###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7186053567261864
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
Assumed Resolution
| 0.875511 |
###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8755113414224251
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
Assumed Resolution
| 0.767081 |
###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7670807617236499
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
No Resolution
| 0.805167 |
###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.8051670635142608
|
We're expecting to restock this item next month.
|
We're expecting to restock this item next month.
|
Assumed Resolution
| 0.915566 |
###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9155660428837532
|
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