id
stringlengths 36
36
| status
stringclasses 1
value | _server_id
stringlengths 36
36
| text
stringlengths 13
368
| sentiment.suggestion
stringclasses 3
values | sentiment.suggestion.score
null | sentiment.suggestion.agent
null | topics.suggestion
listlengths 1
4
⌀ | topics.suggestion.score
null | topics.suggestion.agent
null |
|---|---|---|---|---|---|---|---|---|---|
8772f292-5a2f-45fc-8707-e8a06024b813
|
pending
|
33761be7-75c0-40c9-9655-b0e1cf7b327d
|
What can I use to verify my identify?
|
neutral
| null | null |
[
"verify_my_identity",
"verify_top_up"
] | null | null |
a69b658c-e59e-44d6-9ac2-24e16d331c83
|
pending
|
3f85a37d-8b47-425c-82aa-240c36f1d149
|
What do you need to verify my identity?
|
neutral
| null | null |
[
"verify_my_identity"
] | null | null |
04d02b1f-2f42-401c-abdf-c93543512ed6
|
pending
|
dad25673-2317-47ae-8e3b-966c54eb25d2
|
I need to verify my identity, but how do I do that?
|
neutral
| null | null |
[
"verify_my_identity"
] | null | null |
6c1ff3c1-198e-40e4-9af4-af0e9449f0ef
|
pending
|
d4c91a5b-ca42-4ebf-ba37-c110a6a2ac6f
|
How can I verify my indentity?
|
neutral
| null | null |
[
"verify_my_identity",
"verify_top_up"
] | null | null |
6ef33a5b-0ee5-4d27-a829-43941bea10d4
|
pending
|
6f881c30-da66-4421-a61b-02d88d77e273
|
What is needed to prove my identity?
|
neutral
| null | null |
[
"verify_my_identity"
] | null | null |
dad6edf1-38d8-4e2e-ba9d-6d17ea25b800
|
pending
|
d29444a0-be2e-497a-b736-c3c6a5911673
|
What do you need for my identity check?
|
neutral
| null | null |
[
"verify_my_identity"
] | null | null |
50da2378-312a-4a26-b6f8-ea6861ae178f
|
pending
|
83f89430-153c-4651-985e-bc11832e42d7
|
How do you verify an identity?
|
neutral
| null | null |
[
"unable_to_verify_identity",
"verify_my_identity",
"verify_top_up"
] | null | null |
f0de1d65-b489-4465-a6a8-80d157b76345
|
pending
|
fc2e41af-cd13-456d-9406-03ae6fbd7fc5
|
Is there a specific type you need for identity verification?
|
neutral
| null | null |
[
"unable_to_verify_identity",
"verify_top_up"
] | null | null |
5aa81fc0-763d-448e-a577-ac54a3d38c31
|
pending
|
ec6a1ca4-87e0-4053-8998-67f804b48a1d
|
I got a message that I need to verify my identity; what do I do?
|
neutral
| null | null |
[
"verify_my_identity"
] | null | null |
e865f557-4ac3-4e17-a94c-d8fddc8bb9e5
|
pending
|
93021af7-ff11-45cd-8838-68b7aa794c0e
|
Are there any documents needed for the identity check?
|
neutral
| null | null |
[
"verify_top_up"
] | null | null |
fced4fac-0d33-4154-8369-263b77c78ab8
|
pending
|
39e07289-200b-42be-8cdc-b3e597d4fa9f
|
What are the steps I need to take to verify my identity?
|
neutral
| null | null |
[
"verify_my_identity"
] | null | null |
b3a9d86d-ad30-4c3f-85d0-5bf20d4ea4dc
|
pending
|
475dcf07-415b-4e8d-bf6a-895f0c6f1c31
|
What do I need to verify my identity
|
neutral
| null | null |
[
"verify_my_identity"
] | null | null |
7cd5c09a-94cb-4586-8bbf-8dfcd1b4599f
|
pending
|
0b1d802f-b511-4047-8dff-1d432dc1a639
|
I need to verify my identity
|
neutral
| null | null |
[
"verify_my_identity"
] | null | null |
2b9e4f01-449e-4310-9685-4c3943597491
|
pending
|
7a3888c9-3f08-40a5-911c-1ea38214d084
|
I need some help with identity verification.
|
neutral
| null | null |
[
"unable_to_verify_identity",
"verify_my_identity",
"verify_top_up"
] | null | null |
de0aad3c-2226-469e-98e3-34371f6bfe3b
|
pending
|
35028d82-8660-4bc8-bde3-5a8ac9c76a89
|
What's the process for ID verification?
|
neutral
| null | null |
[
"verify_top_up"
] | null | null |
cbdacc67-992d-44ea-bab6-fd487274d63d
|
pending
|
50922b95-eaab-4c52-ad6f-02f76f33932d
|
I would like to know how I can verify my Identity.
|
neutral
| null | null |
[
"verify_my_identity"
] | null | null |
0fb349f9-7284-4c5e-92b7-c011b8960c12
|
pending
|
a52e3a2e-a627-41b5-b0b2-4bca6ab7c471
|
What kind of documents do I need for the identity check?
|
neutral
| null | null |
[
"verify_my_identity",
"verify_top_up"
] | null | null |
1c11f5ae-9a5c-4936-82e2-bac9c6c6d1e5
|
pending
|
a2684bb9-a1c3-4d6c-a1ee-9d0ca4d8b2f2
|
Let me know the steps for the identity checks
|
neutral
| null | null |
[
"verify_my_identity",
"verify_top_up"
] | null | null |
18715cd1-1501-4a7b-a1d2-0786d5d04200
|
pending
|
fe6d8ffc-51bd-43a3-8d8a-a372ae67453c
|
What should I do to verify my identity?
|
neutral
| null | null |
[
"verify_my_identity"
] | null | null |
13a3283b-be9c-4617-9b9a-8623dccf9c70
|
pending
|
fca45fa4-d5ca-484e-acc9-8bb53e3224ed
|
What are the steps to verify my identity?
|
neutral
| null | null |
[
"verify_my_identity"
] | null | null |
f085c689-992b-4c20-94c7-7d27aaeafe36
|
pending
|
8a6a2a13-960f-4add-b5e0-23be8fd7d796
|
How does my identity get verified?
|
neutral
| null | null |
[
"verify_my_identity"
] | null | null |
39c5e8ab-c270-4ee2-9eba-21e1837c33a4
|
pending
|
8fa5eca4-3fca-437d-ac54-9acd658cd255
|
What things do I need to verify my identity?
|
neutral
| null | null |
[
"verify_my_identity"
] | null | null |
fbf21bcd-acca-4a9c-b512-29c324df2099
|
pending
|
f35068cb-44cf-4d87-995c-885832e55479
|
What steps do I take to verify my identity?
|
neutral
| null | null |
[
"verify_my_identity"
] | null | null |
e48077f0-755b-472f-aabe-050bac85d6ad
|
pending
|
45e4edfe-89f5-4698-8da6-51853f534ac4
|
Can I verify my identity online?
|
neutral
| null | null |
[
"verify_my_identity"
] | null | null |
a6b1f185-7c26-4029-96ca-63755688b72b
|
pending
|
8585efc0-9902-46c6-ada0-553b9fa2a89e
|
do the details of my profile have to match my documents
|
neutral
| null | null |
[
"edit_personal_details",
"verify_my_identity"
] | null | null |
493cf112-3d0d-4b8b-ba2b-20e676108fc3
|
pending
|
6e981ca7-01cb-4a28-9c8e-cea5a979f95d
|
Where do I verify my identity?
|
neutral
| null | null |
[
"verify_my_identity"
] | null | null |
d6574671-c3e5-4129-b5f5-ad1cb2b1f214
|
pending
|
55faf8e3-9306-4f5a-b67b-1689fe233488
|
When getting my ID checked, what are the steps involved?
|
neutral
| null | null |
[
"verify_my_identity",
"verify_top_up"
] | null | null |
1bc2f05e-5e3d-4ae0-ad41-272a2ba6d0c6
|
pending
|
a977f1fe-3225-4a65-a8be-33dfa6539c2b
|
do I need anything for the identity check?
|
neutral
| null | null |
[
"verify_my_identity",
"verify_top_up"
] | null | null |
fad6b767-4db4-49b4-b792-5911b084ffe4
|
pending
|
ba94bb67-1858-427e-9706-32a29732cfe5
|
which kind of documentation do I need for identity check?
|
neutral
| null | null |
[
"verify_top_up"
] | null | null |
401a33a6-5786-4b96-818a-8a58a2c1971a
|
pending
|
03151ba9-8e55-4f75-bc92-552b3e5608b7
|
How do I go forth on verifying my identity?
|
neutral
| null | null |
[
"verify_my_identity"
] | null | null |
29ad774b-9383-41f6-9ff1-0357c8462548
|
pending
|
158ad254-b031-47c0-a2b6-f684614f89db
|
What can I do to verify my identity?
|
neutral
| null | null |
[
"verify_my_identity"
] | null | null |
7c943113-317b-47db-8a10-5f1884a48f97
|
pending
|
d9e7d27b-722b-4bb7-a05e-9560c37886fa
|
What do you need so I can verify my identity?
|
neutral
| null | null |
[
"verify_my_identity"
] | null | null |
82368955-085b-4d38-bbb1-2148c48d8578
|
pending
|
342637b6-6830-404c-8fb7-c09db06a074d
|
What do I need to show who I am?
|
neutral
| null | null |
[
"Refund_not_showing_up",
"verify_my_identity"
] | null | null |
50c982ff-614b-4957-85f1-63d68a255663
|
pending
|
758ee9be-9980-459c-9101-12007265eb5d
|
Do I need any kind of documentation for the identity check?
|
neutral
| null | null |
[
"verify_top_up"
] | null | null |
897b41df-c557-4e2c-bd66-fe5eaf1f427f
|
pending
|
f42122d3-b903-4f0c-9ca7-e3996a36d641
|
What will I need for identity verification?
|
neutral
| null | null |
[
"unable_to_verify_identity",
"verify_my_identity",
"verify_top_up"
] | null | null |
3c495335-7d9d-4aae-9163-db447037f3e7
|
pending
|
ef75c2a2-60ce-41c4-b947-ee5ddfb7aa7e
|
Is there any way to verify who I am?
|
neutral
| null | null |
[
"verify_my_identity",
"verify_top_up"
] | null | null |
f2d6a646-0a31-4e4e-abbd-cab376fcf080
|
pending
|
6aeb0c37-45f8-4e58-9b74-31b18db89c2f
|
Is there any documentation needed for the identity check?
|
neutral
| null | null |
[
"unable_to_verify_identity",
"verify_top_up"
] | null | null |
a777b3da-d46b-4e4f-aef9-43e22e4917ce
|
pending
|
51b9b11b-3bfd-4c05-93ad-1298cfca3280
|
What all am I required to show for the identity check?
|
neutral
| null | null |
[
"Refund_not_showing_up",
"verify_my_identity",
"verify_top_up"
] | null | null |
9c7d2042-d29b-498f-9b60-4b8277392bdf
|
pending
|
0e0c208c-05fd-46c7-8079-037d3c510ee1
|
What do I do for the identity check?
|
neutral
| null | null |
[
"verify_my_identity",
"verify_top_up"
] | null | null |
b693c88d-f34c-42ea-9271-7daeaf359f8f
|
pending
|
c7b87519-8eb9-4ec3-bbdc-0930439791db
|
What do I need to do to verify my identity?
|
neutral
| null | null |
[
"verify_my_identity"
] | null | null |
7455272b-be23-41fe-88a6-7c5a9762bc5e
|
pending
|
e96405fd-759b-484e-80a8-9b8a7210b1a9
|
I live in the US but want to get a card
|
neutral
| null | null |
[
"country_support",
"getting_virtual_card"
] | null | null |
900e3b12-f56d-44cb-abfb-de3580c91755
|
pending
|
8eaceda8-b03e-403f-840f-4c10db17c29b
|
Are your cards available in Europe?
|
neutral
| null | null |
[
"country_support"
] | null | null |
ce9b9e9e-a1f5-4a59-aafd-ee25492fb628
|
pending
|
29dc457e-902f-4797-8bc1-664de7ea3b5d
|
Can I use your app if I am from the EU?
|
neutral
| null | null |
[
"exchange_via_app"
] | null | null |
3a7245e9-8b84-4ecb-8cd9-a95649449d57
|
pending
|
c1b2a11c-3c62-4498-8a72-6c40ecc00ae9
|
What countries are supported?
|
neutral
| null | null |
[
"country_support"
] | null | null |
a0f93170-e345-4e71-a7aa-50b3a31a0ace
|
pending
|
3e3018a4-1e51-44be-acb1-0868947e874a
|
i live in the US can i still get a card?
|
neutral
| null | null |
[
"country_support"
] | null | null |
65548c5c-f6a8-4025-9086-b98412055559
|
pending
|
2a1be0d4-5386-4127-a63b-7f84906ec25f
|
Can I get a card outside the UK?
|
neutral
| null | null |
[
"country_support"
] | null | null |
a5cf857a-81eb-4bfc-8dc5-90d1d5fe3942
|
pending
|
5b0b502b-78a2-4fff-af39-b953f33f4792
|
I'm not in the UK, can I still get a card?
|
neutral
| null | null |
[
"country_support"
] | null | null |
f84933c3-3084-4df7-9388-15155587f676
|
pending
|
70d0ded3-595c-4056-9701-ef59f369155b
|
I'm not in the UK, is it possible for me to still get a card?
|
neutral
| null | null |
[
"country_support"
] | null | null |
a0908d51-fcb2-487f-90cb-07a68f422d30
|
pending
|
3ababaa6-6230-40a0-9c47-e947126977c3
|
Now that I live in the US how can I get a card?
|
neutral
| null | null |
[
"country_support",
"getting_virtual_card"
] | null | null |
aa8f2441-9549-426c-bbfc-45d00e7afb1f
|
pending
|
a3329e2f-df95-4b71-9ffd-b30f906370ec
|
Can I get one of your cards in the EU
|
neutral
| null | null |
[
"getting_virtual_card"
] | null | null |
9c900d7a-c7ad-4e96-b91f-f6dcf7f416f3
|
pending
|
63e4d621-c725-45b8-a9c3-bde5ea12ed9c
|
Can I get a card despite the fact I'm not in the UK?
|
neutral
| null | null |
[
"card_payment_not_recognised",
"country_support"
] | null | null |
4d97a761-6fd4-4c29-9bbc-b0a10d5fb3fc
|
pending
|
b342e20a-e293-4676-965e-55ba6758abc9
|
Where do I need to live to get support?
|
positive
| null | null |
[
"country_support"
] | null | null |
1ca041d8-a27f-455f-9744-86c9ab1fccc3
|
pending
|
6359856d-9626-47e8-9227-02feecf7b01b
|
Do you support the EU?
|
neutral
| null | null |
[
"country_support"
] | null | null |
5c7b442b-6862-451a-8395-89659c616e83
|
pending
|
4f1df143-d7b3-4d7f-9872-17e8fadca711
|
how do i get a card if i am in the usa
|
neutral
| null | null |
[
"country_support"
] | null | null |
8c0d94dc-e2fc-4ebe-b228-18c458fc2201
|
pending
|
09047bfe-2b9c-4529-ada3-dc15c31485f4
|
Please help me get a new card, I reside in the United States.
|
neutral
| null | null |
[
"change_pin",
"country_support"
] | null | null |
12a3530e-a9e0-40c1-a1a2-21dd6632b586
|
pending
|
82b8d43c-54ed-4f2b-ac1c-36b635f2b940
|
Is it possible to get a card if I'm not in the UK?
|
neutral
| null | null |
[
"country_support"
] | null | null |
6201d7e4-cd93-4757-be72-2f28f941715a
|
pending
|
d7af7894-691a-42ef-99ca-5ef053c37b67
|
Is my country supported
|
neutral
| null | null |
[
"country_support"
] | null | null |
6c21a10b-582b-4d7b-b562-4014d6734899
|
pending
|
b696f060-dc85-49b7-9363-0e6902fead08
|
From what countries can I use this product?
|
neutral
| null | null |
[
"country_support"
] | null | null |
617c4694-f73e-4e6a-86d1-1bcf9bf3b135
|
pending
|
66616546-b08b-4406-a7da-1d64251729da
|
Where can I find your locations?
|
negative
| null | null |
[
"card_arrival",
"country_support"
] | null | null |
e2c1d2f2-ae51-4ee1-a55b-659f19f9b11a
|
pending
|
db752a60-4429-478f-bc35-f23a2c376299
|
Can I get a card even if I live outside the UK?
|
neutral
| null | null |
[
"country_support"
] | null | null |
f50cb3d5-e01c-4ff6-aecb-cb84d612d229
|
pending
|
8de763a7-5ace-49fe-a62d-eeb2f3dc8257
|
I am from the EU, can I sign up?
|
neutral
| null | null |
[
"country_support",
"transfer_into_account"
] | null | null |
f4829d54-0dd0-4de7-ba74-26a4127599ab
|
pending
|
ddec25df-600c-4896-98b6-a0e62bedb2a7
|
I would like to receive and use the card in Europe, is that possible?
|
neutral
| null | null |
[
"country_support"
] | null | null |
eb5501b8-ae11-4cc3-a8b8-bb47d9453047
|
pending
|
241abe60-5903-4046-b9bf-04b18f80f508
|
What countries do you support?
|
neutral
| null | null |
[
"country_support"
] | null | null |
118ef34e-a5cd-48f8-a7f5-01a0cda2a134
|
pending
|
b8f5baf1-2b36-4adc-a1f6-f4ce995b894d
|
What countries are you currently in?
|
neutral
| null | null |
[
"country_support"
] | null | null |
82a1df90-910e-4381-aebb-9de6e198eee2
|
pending
|
b0448b57-4f54-4845-badc-ed446e7593c2
|
What locations are you in?
|
negative
| null | null |
[
"card_arrival",
"country_support"
] | null | null |
2485d829-2bd2-4684-816a-742466ce7200
|
pending
|
c2d82fda-d416-4caa-9b9e-39c2b75c7522
|
Can you tell me what countries you operate in?
|
neutral
| null | null |
[
"country_support"
] | null | null |
5ce6491b-f75f-4c4b-86f5-c0a11361bb0b
|
pending
|
d0e72905-9554-4d1b-8c0d-969d465f2f78
|
I need a card, but I'm in the US at the moment.
|
neutral
| null | null |
[
"card_arrival",
"country_support"
] | null | null |
1cda225b-e4a1-4de1-b185-77f488b28a63
|
pending
|
57b10f89-2e64-4124-90e8-00aea5b1d314
|
What countries will my card be supported in?
|
neutral
| null | null |
[
"country_support"
] | null | null |
762eb091-4266-4c08-8741-10095327e8e4
|
pending
|
aa1064a6-5a3e-4a31-9c9b-646d5c93e438
|
Do you have a list of countries you operate in?
|
neutral
| null | null |
[
"country_support"
] | null | null |
9f0d2611-f553-4660-b5d2-3c6e1490d51e
|
pending
|
12be374f-0716-4d41-b522-ec1f221a3e87
|
In what countries do you do business?
|
negative
| null | null |
[
"country_support"
] | null | null |
965d35be-5aab-4371-8b23-17447a0875ad
|
pending
|
7907a2a0-19fb-4c4f-a4bb-287c92965f08
|
I don't live in the UK. Can I still get a card?
|
neutral
| null | null |
[
"country_support"
] | null | null |
5b84b287-7eac-41fc-9f62-afda76c18368
|
pending
|
1ad8c408-c6d7-40f1-a3fb-bb23e653f7ec
|
Where do you support?
|
negative
| null | null |
[
"country_support"
] | null | null |
a51ec4c3-3119-4bbd-90be-20edc60d50d4
|
pending
|
6e008977-d46a-48d7-834b-b7fae79070cf
|
Am I able to get a card in EU?
|
neutral
| null | null |
[
"getting_virtual_card"
] | null | null |
66b9351a-8887-4668-a4c9-4ea23a355e79
|
pending
|
d464b327-1aab-4065-a903-936312b14d29
|
What countries do you currently do business in?
|
negative
| null | null |
[
"country_support"
] | null | null |
6d971724-fcff-4290-b9d5-d627bf730a47
|
pending
|
030bb6a6-3389-407f-84a2-10b0576d85d9
|
I'm not in the UK, can I get a card?
|
neutral
| null | null |
[
"country_support"
] | null | null |
2025736c-cb09-40d7-8018-db6e8c9166fc
|
pending
|
3863ecd4-ea4c-4555-ab52-6253cfcadab0
|
If i'm not in the UK, can I still get a card?
|
neutral
| null | null |
[
"country_support"
] | null | null |
e4f0641d-174c-4d98-a8ca-1df7c4ee44bc
|
pending
|
dc9b1ad2-3a61-456f-a17e-d76f02049b40
|
How many countries do you support?
|
positive
| null | null |
[
"country_support"
] | null | null |
412e20c2-b61c-43ce-add7-ce70b835fea6
|
pending
|
91817d35-0372-4e64-8da9-b6fc2c6227df
|
What countries do you do business in?
|
negative
| null | null |
[
"country_support"
] | null | null |
2096d6e5-95fa-4ed2-a941-af7bbe6c5bd4
|
pending
|
0b48319a-4d52-4062-a359-fa0e8dc200d5
|
What are the countries you operate in.
|
neutral
| null | null |
[
"country_support"
] | null | null |
3e0e5bbe-f7ae-46b6-82e5-ecd96403f1ce
|
pending
|
13cc5a4a-2555-415d-a057-3779ac906f57
|
Can the card be mailed and used in Europe?
|
neutral
| null | null |
[
"country_support"
] | null | null |
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