age
int64 10
64
| gender
stringclasses 3
values | security_no
stringlengths 7
8
| region_category
stringclasses 3
values | membership_category
stringclasses 6
values | joining_date
stringlengths 10
10
| joined_through_referral
stringclasses 3
values | referral_id
stringlengths 4
11
| preferred_offer_types
stringclasses 3
values | medium_of_operation
stringclasses 4
values | internet_option
stringclasses 3
values | last_visit_time
stringlengths 7
8
| days_since_last_login
int64 -999
26
| avg_time_spent
float64 -2,814.11
3.24k
| avg_transaction_value
float64 800
99.9k
| avg_frequency_login_days
stringlengths 1
12
| points_in_wallet
float64 -760.66
2.07k
⌀ | used_special_discount
stringclasses 2
values | offer_application_preference
stringclasses 2
values | past_complaint
stringclasses 2
values | complaint_status
stringclasses 5
values | feedback
stringclasses 9
values | churn_risk_score
int64 0
1
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
61 |
F
|
77HZ6KB
|
Town
|
Basic Membership
|
18-08-2016
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Mobile_Data
|
10:31:35
| 11 | 48.77 | 20,974.36 |
Error
| 680.02 |
Yes
|
No
|
No
|
Not Applicable
|
No reason specified
| 1 |
18 |
M
|
RQR3EWX
|
City
|
No Membership
|
11-04-2016
|
Yes
|
CID48121
|
Credit/Debit Card Offers
|
Both
|
Wi-Fi
|
3:28:59
| 9 | 492.59 | 35,570.53 |
9
| 600.95 |
Yes
|
Yes
|
No
|
Not Applicable
|
Too many ads
| 1 |
32 |
M
|
TXEZH1W
|
Town
|
Silver Membership
|
09-07-2015
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Smartphone
|
Mobile_Data
|
7:46:15
| 6 | 31.33 | 44,524.9 |
Error
| 776.91 |
No
|
Yes
|
Yes
|
Unsolved
|
Too many ads
| 0 |
25 |
M
|
0TIDPS6
|
Town
|
Silver Membership
|
30-05-2016
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Mobile_Data
|
4:08:09
| 16 | 30.15 | 32,429.18 |
18
| 780.87 |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
Poor Product Quality
| 0 |
63 |
F
|
OMGGNSD
|
Village
|
Basic Membership
|
03-07-2017
|
Yes
|
CID35248
|
Credit/Debit Card Offers
|
Smartphone
|
Wi-Fi
|
15:04:47
| 4 | 675.98 | 36,854.5 |
25
| 651.23 |
Yes
|
No
|
Yes
|
No Information Available
|
Poor Product Quality
| 1 |
42 |
F
|
IR7OTD8
|
City
|
No Membership
|
31-07-2015
|
Yes
|
CID49596
|
Credit/Debit Card Offers
|
Desktop
|
Fiber_Optic
|
5:21:51
| 19 | 34.62 | 48,080.94 |
6
| 328.569485 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
19 |
F
|
Q3U7HVB
|
City
|
Platinum Membership
|
16-04-2016
|
Yes
|
xxxxxxxx
|
Without Offers
|
?
|
Wi-Fi
|
4:16:27
| 13 | 43.83 | 7,052.06 |
8
| 799.24 |
Yes
|
No
|
Yes
|
Solved
|
No reason specified
| 0 |
13 |
F
|
N350YC0
|
Town
|
Platinum Membership
|
21-05-2016
|
Yes
|
CID9278
|
Gift Vouchers/Coupons
|
Desktop
|
Wi-Fi
|
20:43:02
| 17 | 93.25 | 45,310.06 |
27
| 771.37 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Website
| 0 |
40 |
F
|
Q5OLC5F
|
City
|
Platinum Membership
|
24-05-2016
|
?
|
CID43879
|
Credit/Debit Card Offers
|
Desktop
|
Fiber_Optic
|
18:17:11
| 22 | 33.35 | 20,425.46 |
18
| 775.87 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Product Quality
| 0 |
23 |
F
|
2TFCJQE
|
City
|
Gold Membership
|
02-12-2016
|
Yes
|
CID23368
|
Gift Vouchers/Coupons
|
?
|
Wi-Fi
|
11:40:10
| 12 | 668.71 | 96,904.28 |
13
| 810.64 |
Yes
|
Yes
|
No
|
Not Applicable
|
Quality Customer Care
| 0 |
64 |
F
|
WP3TEXE
|
Village
|
Silver Membership
|
21-06-2015
|
?
|
CID12622
|
Credit/Debit Card Offers
|
Smartphone
|
Wi-Fi
|
5:50:08
| 8 | 34.71 | 24,559.43 |
10
| null |
Yes
|
No
|
No
|
Not Applicable
|
Poor Website
| 1 |
32 |
F
|
C7791HC
|
City
|
No Membership
|
25-11-2016
|
Yes
|
CID6606
|
Gift Vouchers/Coupons
|
Smartphone
|
Mobile_Data
|
13:45:45
| 21 | 45.91 | 28,584.51 |
7
| 622.26 |
Yes
|
No
|
Yes
|
Unsolved
|
No reason specified
| 1 |
17 |
F
|
U7AW1OJ
|
Village
|
Premium Membership
|
07-10-2016
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Smartphone
|
Wi-Fi
|
3:16:38
| 13 | 349.73 | 40,651.45 |
Error
| 796.3 |
Yes
|
Yes
|
No
|
Not Applicable
|
Poor Product Quality
| 0 |
21 |
F
|
EDVEM75
|
City
|
Silver Membership
|
07-07-2015
|
Yes
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Smartphone
|
Wi-Fi
|
23:37:25
| 13 | 33.45 | 39,538.02 |
19
| 690.15 |
Yes
|
No
|
No
|
Not Applicable
|
No reason specified
| 1 |
55 |
F
|
F4PDOIF
|
Town
|
Premium Membership
|
17-04-2015
|
Yes
|
CID3701
|
Without Offers
|
Desktop
|
Mobile_Data
|
14:19:38
| 16 | 90.4 | 40,650.1 |
26
| 789.79 |
No
|
Yes
|
Yes
|
Unsolved
|
Poor Customer Service
| 0 |
59 |
F
|
PVUXETU
|
Town
|
Platinum Membership
|
18-10-2017
|
Yes
|
CID28671
|
Gift Vouchers/Coupons
|
Desktop
|
Mobile_Data
|
20:54:14
| 4 | 71.37 | 27,312.1 |
5
| 709.17 |
No
|
Yes
|
Yes
|
No Information Available
|
Poor Product Quality
| 0 |
28 |
F
|
RNPEJM1
|
Town
|
Silver Membership
|
21-03-2017
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Wi-Fi
|
0:35:12
| -999 | 76.66 | 36,775.95 |
6
| 690.02 |
No
|
Yes
|
Yes
|
Unsolved
|
No reason specified
| 1 |
31 |
M
|
H6MOSLM
|
Town
|
Platinum Membership
|
27-01-2015
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Wi-Fi
|
18:28:50
| 18 | 449.26 | 30,146.05 |
4
| 1,296.158589 |
No
|
Yes
|
No
|
Not Applicable
|
Products always in Stock
| 0 |
11 |
M
|
IDDAS8A
| null |
Silver Membership
|
08-02-2017
|
Yes
|
CID30357
|
Gift Vouchers/Coupons
|
?
|
Fiber_Optic
|
21:12:33
| 9 | 131.62 | 24,824.66 |
10
| 1,088.073477 |
Yes
|
No
|
Yes
|
Unsolved
|
No reason specified
| 0 |
35 |
F
|
N2RMF4R
|
Village
|
Premium Membership
|
25-04-2017
|
?
|
CID51247
|
Credit/Debit Card Offers
|
Smartphone
|
Fiber_Optic
|
14:50:49
| 16 | 167.84 | 42,914.91 |
38.62354281
| 66.360783 |
Yes
|
No
|
Yes
|
Unsolved
|
User Friendly Website
| 0 |
12 |
M
|
8RF63XH
|
City
|
Premium Membership
|
19-10-2017
|
?
|
CID57770
|
Without Offers
|
Smartphone
|
Fiber_Optic
|
23:28:35
| 11 | 141.46 | 28,281.87 |
13
| 785.4 |
Yes
|
No
|
No
|
Not Applicable
|
Too many ads
| 0 |
10 |
M
|
9POG7R7
|
Town
|
Premium Membership
|
25-10-2015
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Wi-Fi
|
6:24:30
| 1 | 31.68 | 40,660.58 |
14
| 714.31 |
No
|
Yes
|
No
|
Not Applicable
|
Products always in Stock
| 0 |
50 |
M
|
82U8O9S
|
City
|
Silver Membership
|
10-02-2017
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Smartphone
|
Wi-Fi
|
2:31:51
| 3 | 94.4 | 45,465.2 |
Error
| 707.35 |
No
|
Yes
|
Yes
|
Unsolved
|
Poor Website
| 0 |
46 |
M
|
ZDINKYS
| null |
Silver Membership
|
24-05-2015
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Wi-Fi
|
14:42:55
| 15 | 33.14 | 38,100.07 |
7
| -246.757911 |
No
|
Yes
|
No
|
Not Applicable
|
Too many ads
| 0 |
62 |
M
|
X428LM1
|
Village
|
Platinum Membership
|
11-02-2016
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Wi-Fi
|
6:21:51
| 13 | 30.33 | 11,627.79 |
28
| 758.76 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Website
| 0 |
11 |
M
|
QAOJRBG
| null |
Gold Membership
|
22-02-2015
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Both
|
Fiber_Optic
|
21:14:55
| 16 | 274.43 | 47,849.52 |
38.34965204
| 238.439188 |
No
|
Yes
|
Yes
|
Unsolved
|
Poor Product Quality
| 1 |
25 |
M
|
3BC4PJ1
|
Town
|
Silver Membership
|
22-02-2015
|
Yes
|
CID24708
|
Credit/Debit Card Offers
|
Desktop
|
Wi-Fi
|
20:04:48
| 17 | 185.73 | 48,260.83 |
19
| 777.36 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Customer Service
| 0 |
30 |
F
|
HSNL78A
| null |
Basic Membership
|
14-12-2015
|
Yes
|
CID42095
|
Credit/Debit Card Offers
|
?
|
Mobile_Data
|
15:04:14
| 13 | 50.12 | 28,501.24 |
13
| null |
No
|
Yes
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
34 |
F
|
98RNH2L
|
City
|
Basic Membership
|
13-11-2017
|
Yes
|
CID10810
|
Gift Vouchers/Coupons
|
Desktop
|
Fiber_Optic
|
3:54:32
| 14 | 852.42 | 40,358 |
6
| 788.790992 |
Yes
|
Yes
|
Yes
|
Unsolved
|
Poor Website
| 1 |
22 |
F
|
UWH8X6S
|
City
|
Platinum Membership
|
05-11-2016
|
Yes
|
CID63900
|
Gift Vouchers/Coupons
|
Both
|
Fiber_Optic
|
4:34:07
| 7 | 445.24 | 46,583.01 |
10
| 776.75 |
Yes
|
No
|
Yes
|
Unsolved
|
User Friendly Website
| 0 |
51 |
F
|
PFM2H72
|
Town
|
Premium Membership
|
27-06-2016
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Smartphone
|
Fiber_Optic
|
16:00:23
| 5 | 30.83 | 90,359.44 |
14
| 781.84 |
Yes
|
No
|
No
|
Not Applicable
|
Quality Customer Care
| 0 |
46 |
M
|
OVE0OX8
|
Town
|
Platinum Membership
|
10-10-2017
|
Yes
|
CID41361
|
Without Offers
|
Smartphone
|
Mobile_Data
|
6:09:12
| 11 | 34.75 | 26,770.66 |
Error
| 719.22 |
No
|
Yes
|
Yes
|
Solved
|
Too many ads
| 0 |
13 |
M
|
HLQC3L4
|
Town
|
Basic Membership
|
15-11-2015
|
Yes
|
CID34180
|
Gift Vouchers/Coupons
|
?
|
Wi-Fi
|
5:46:48
| 2 | 155.09 | 29,026.3 |
16
| 919.448374 |
Yes
|
No
|
No
|
Not Applicable
|
No reason specified
| 1 |
34 |
F
|
F3QWI9T
|
Town
|
Gold Membership
|
25-10-2017
|
Yes
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Fiber_Optic
|
14:03:15
| 11 | 1,120.975779 | 48,053.69 |
23
| 716.73 |
No
|
Yes
|
No
|
Not Applicable
|
No reason specified
| 1 |
40 |
M
|
N5MB3NM
|
City
|
Gold Membership
|
27-12-2017
|
Yes
|
CID27870
|
Credit/Debit Card Offers
|
Both
|
Wi-Fi
|
10:20:50
| 13 | 226.17 | 7,719.73 |
21
| null |
Yes
|
No
|
Yes
|
No Information Available
|
Poor Product Quality
| 0 |
22 |
F
|
6UHAXEV
|
Village
|
No Membership
|
22-03-2016
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Smartphone
|
Mobile_Data
|
11:35:56
| 6 | 319.91 | 33,346.69 |
Error
| 171.383477 |
Yes
|
No
|
No
|
Not Applicable
|
No reason specified
| 1 |
41 |
M
|
KMP4ET8
|
Town
|
Basic Membership
|
09-02-2016
|
No
|
xxxxxxxx
|
Without Offers
|
Smartphone
|
Fiber_Optic
|
6:35:28
| 24 | 882.159221 | 46,852.42 |
14
| 791.469969 |
Yes
|
No
|
Yes
|
No Information Available
|
Poor Product Quality
| 1 |
23 |
F
|
8BLCIIV
|
City
|
Gold Membership
|
19-09-2016
|
Yes
|
CID23717
|
Gift Vouchers/Coupons
|
Smartphone
|
Mobile_Data
|
12:35:10
| 12 | 256.03 | 90,666.68 |
16
| 720.55 |
Yes
|
No
|
No
|
Not Applicable
|
Quality Customer Care
| 0 |
42 |
F
|
1KD6E9P
| null |
Gold Membership
|
24-05-2016
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Wi-Fi
|
23:52:13
| 24 | 476.32 | 82,465.96 |
14
| 712.99 |
No
|
Yes
|
Yes
|
Solved
|
Products always in Stock
| 0 |
44 |
F
|
IXDGR93
|
City
|
Basic Membership
|
22-03-2017
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Wi-Fi
|
22:07:19
| 26 | 39.6 | 12,718.15 |
18
| 543.94 |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
Too many ads
| 1 |
30 |
M
|
JOR47DI
|
City
|
Basic Membership
|
05-03-2015
|
?
|
CID40797
|
Gift Vouchers/Coupons
|
Smartphone
|
Mobile_Data
|
15:14:12
| 17 | -777.316684 | 37,706.97 |
22
| 507.55 |
No
|
Yes
|
Yes
|
Solved
|
Poor Website
| 1 |
18 |
M
|
MDKY21Y
|
City
|
Basic Membership
|
19-10-2017
|
Yes
|
CID16018
|
Without Offers
|
Desktop
|
Fiber_Optic
|
21:58:20
| 24 | 146.56 | 21,133.81 |
29
| 507.16 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Website
| 1 |
32 |
M
|
9IYMWC5
| null |
Silver Membership
|
12-12-2017
|
Yes
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Smartphone
|
Wi-Fi
|
16:07:00
| 11 | 844 | 42,209.31 |
9
| 719.88 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Customer Service
| 0 |
63 |
M
|
82NEHZO
|
City
|
Platinum Membership
|
17-05-2017
|
Yes
|
CID10240
|
Without Offers
|
Desktop
|
Fiber_Optic
|
17:22:10
| -999 | 289.48 | 1,544.02 |
5
| 755.92 |
No
|
Yes
|
No
|
Not Applicable
|
Too many ads
| 0 |
33 |
F
|
SSF26CL
|
Town
|
No Membership
|
13-09-2016
|
No
|
xxxxxxxx
|
Without Offers
|
?
|
Wi-Fi
|
13:37:02
| 4 | 89.08 | 33,129.21 |
19
| null |
No
|
Yes
|
Yes
|
Solved
|
Poor Product Quality
| 1 |
35 |
F
|
VIHVF2I
|
City
|
Premium Membership
|
01-05-2017
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Both
|
Fiber_Optic
|
8:05:16
| 6 | 1,195.830346 | 36,871 |
12
| 737.99 |
Yes
|
No
|
Yes
|
No Information Available
|
Poor Customer Service
| 0 |
51 |
M
|
M6PRFBE
|
Town
|
Gold Membership
|
14-06-2016
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Fiber_Optic
|
5:34:38
| 11 | 305.44 | 35,108.79 |
15
| 827.9 |
Yes
|
No
|
No
|
Not Applicable
|
Products always in Stock
| 0 |
61 |
M
|
0YE8F2B
|
Town
|
Silver Membership
|
18-07-2016
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
?
|
Fiber_Optic
|
22:47:18
| 20 | 30.81 | 23,633.87 |
-8.783956926
| 723.21 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Product Quality
| 0 |
20 |
M
|
BZUAO7B
|
Town
|
No Membership
|
06-12-2016
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Mobile_Data
|
2:41:21
| 3 | 198.73 | 25,152.38 |
Error
| 655.21 |
No
|
Yes
|
Yes
|
Unsolved
|
Poor Customer Service
| 1 |
10 |
M
|
ACSC4EW
|
Town
|
Platinum Membership
|
01-11-2016
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Mobile_Data
|
13:36:39
| 18 | 1,048.655164 | 37,036.11 |
16
| null |
Yes
|
No
|
Yes
|
Solved
|
Poor Website
| 0 |
24 |
M
|
PE49LLJ
|
Town
|
No Membership
|
13-11-2017
|
?
|
CID21234
|
Credit/Debit Card Offers
|
?
|
Wi-Fi
|
10:44:16
| 18 | 129.82 | 34,910.26 |
14
| 205.069252 |
No
|
Yes
|
Yes
|
Unsolved
|
Poor Product Quality
| 1 |
36 |
F
|
41YPMW3
|
Town
|
Basic Membership
|
03-10-2017
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Both
|
Fiber_Optic
|
5:22:52
| 3 | 397.89 | 39,916.31 |
17
| 551.79 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Website
| 1 |
33 |
M
|
WSA99YZ
|
City
|
Silver Membership
|
12-11-2015
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Mobile_Data
|
22:18:54
| 11 | 473.9 | 20,862.71 |
7
| 639.79 |
Yes
|
Yes
|
No
|
Not Applicable
|
No reason specified
| 1 |
23 |
F
|
TW5NB5H
|
Village
|
Silver Membership
|
31-07-2016
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Smartphone
|
Fiber_Optic
|
10:20:58
| 13 | 34.21 | 48,995.18 |
22
| 1,151.497774 |
Yes
|
No
|
No
|
Not Applicable
|
No reason specified
| 0 |
57 |
F
|
HUDTFR9
| null |
Basic Membership
|
28-01-2016
|
Yes
|
CID47303
|
Gift Vouchers/Coupons
|
Smartphone
|
Wi-Fi
|
2:45:40
| 12 | 147.56 | 20,996.88 |
46.48016046
| 623.7 |
Yes
|
No
|
Yes
|
Unsolved
|
Poor Website
| 1 |
33 |
M
|
F0GM66K
|
City
|
Basic Membership
|
26-02-2016
|
?
|
CID23195
|
Credit/Debit Card Offers
|
Desktop
|
Mobile_Data
|
4:57:59
| 9 | 277.37 | 26,154.93 |
23
| 595.32 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Website
| 1 |
13 |
M
|
5K6RBAR
|
City
|
Basic Membership
|
11-09-2015
|
?
|
CID30891
|
Gift Vouchers/Coupons
|
Smartphone
|
Wi-Fi
|
10:03:13
| 17 | 667.92 | 35,255.98 |
24
| null |
Yes
|
Yes
|
No
|
Not Applicable
|
Too many ads
| 1 |
32 |
F
|
9U7W77N
|
Town
|
No Membership
|
03-11-2015
|
Yes
|
CID27183
|
Without Offers
|
?
|
Wi-Fi
|
14:40:13
| 17 | 110.87 | 5,604.69 |
14
| 681.61 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
22 |
M
|
4DKC00F
|
Village
|
Gold Membership
|
14-12-2017
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Fiber_Optic
|
22:52:28
| -999 | 1,216.263381 | 17,849.14 |
6
| 788.42 |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
No reason specified
| 0 |
50 |
M
|
VZKZC1K
|
City
|
Basic Membership
|
04-12-2015
|
Yes
|
CID41516
|
Gift Vouchers/Coupons
|
Smartphone
|
Fiber_Optic
|
17:43:57
| 12 | 139.95 | 15,617.73 |
27
| 563.18 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
45 |
F
|
NP0TOXK
|
Town
|
Platinum Membership
|
02-03-2016
|
?
|
CID14186
|
Gift Vouchers/Coupons
|
?
|
Fiber_Optic
|
23:13:25
| 21 | 46.51 | 14,996.02 |
20
| 783.13 |
No
|
Yes
|
No
|
Not Applicable
|
No reason specified
| 0 |
17 |
M
|
IQYJS4Z
|
City
|
No Membership
|
15-10-2016
|
Yes
|
CID12701
|
Credit/Debit Card Offers
|
Smartphone
|
Wi-Fi
|
12:47:03
| 24 | 321.67 | 24,176.1 |
41.58210116
| 563.66 |
Yes
|
No
|
Yes
|
No Information Available
|
Poor Customer Service
| 1 |
36 |
F
|
GR9AEZX
| null |
Basic Membership
|
25-01-2015
|
?
|
CID44088
|
Credit/Debit Card Offers
|
Desktop
|
Wi-Fi
|
4:53:06
| 21 | 34.21 | 14,424.3 |
22
| 703.9 |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
No reason specified
| 1 |
56 |
F
|
5CXBQ40
|
City
|
Silver Membership
|
13-12-2017
|
Yes
|
CID32605
|
Credit/Debit Card Offers
|
Smartphone
|
Wi-Fi
|
10:14:24
| 17 | 43.28 | 38,466.24 |
11
| 714.77 |
No
|
Yes
|
Yes
|
Unsolved
|
Poor Website
| 0 |
34 |
F
|
84CTB7W
|
Town
|
Platinum Membership
|
18-05-2016
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Wi-Fi
|
14:40:46
| 8 | 318.46 | 13,485.25 |
10
| 790.48 |
Yes
|
No
|
Yes
|
Unsolved
|
Poor Product Quality
| 0 |
31 |
F
|
6YLG2MT
|
City
|
Basic Membership
|
20-06-2017
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Mobile_Data
|
12:54:11
| 13 | 1,208.961375 | 3,184.51 |
29
| 615.09 |
No
|
Yes
|
No
|
Not Applicable
|
No reason specified
| 1 |
17 |
M
|
7XFCW0G
| null |
Basic Membership
|
26-05-2017
|
Yes
|
CID30785
|
Without Offers
|
Smartphone
|
Fiber_Optic
|
15:20:04
| 15 | 30.1 | 18,385.56 |
16
| 609.53 |
Yes
|
No
|
Yes
|
Unsolved
|
Poor Product Quality
| 1 |
60 |
F
|
B43VQ1N
|
Town
|
Silver Membership
|
18-02-2016
|
Yes
|
CID31172
|
Credit/Debit Card Offers
|
Desktop
|
Wi-Fi
|
22:55:57
| 16 | 33.35 | 18,342.53 |
15
| 713.68 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Customer Service
| 0 |
25 |
F
|
3JE7RN3
| null |
Gold Membership
|
19-09-2015
|
Yes
|
CID14714
|
Without Offers
|
Smartphone
|
Mobile_Data
|
3:25:28
| 12 | 174.84 | 23,186.01 |
13
| 712.5 |
No
|
Yes
|
No
|
Not Applicable
|
No reason specified
| 1 |
11 |
F
|
HU0WCU8
|
Village
|
No Membership
|
05-09-2015
|
Yes
|
CID53124
|
Credit/Debit Card Offers
|
Smartphone
|
Fiber_Optic
|
22:54:27
| 13 | -870.69461 | 23,383.75 |
13
| 624.75 |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
Poor Product Quality
| 1 |
31 |
M
|
BCTU3HP
|
City
|
Silver Membership
|
20-07-2015
|
?
|
CID2392
|
Credit/Debit Card Offers
|
Smartphone
|
Wi-Fi
|
4:59:50
| 12 | 298.52 | 31,035.95 |
6
| 762.52 |
Yes
|
Yes
|
Yes
|
Unsolved
|
Reasonable Price
| 0 |
18 |
F
|
XQRN717
|
City
|
Gold Membership
|
21-07-2017
|
Yes
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Fiber_Optic
|
5:16:36
| 11 | -372.726065 | 31,211.25 |
2.759553158
| 698.49 |
Yes
|
No
|
Yes
|
Unsolved
|
Poor Product Quality
| 1 |
47 |
M
|
88MXH5D
| null |
No Membership
|
29-06-2016
|
Yes
|
CID43616
|
Credit/Debit Card Offers
|
Desktop
|
Mobile_Data
|
13:50:24
| 8 | 47.49 | 45,603.36 |
12
| 219.553905 |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
Poor Customer Service
| 1 |
38 |
F
|
6DBTDOK
|
Village
|
No Membership
|
08-03-2016
|
Yes
|
CID24188
|
Credit/Debit Card Offers
|
Smartphone
|
Fiber_Optic
|
10:33:32
| 10 | 137.63 | 13,178.67 |
7
| null |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
No reason specified
| 1 |
55 |
M
|
JJJPBBR
|
City
|
Silver Membership
|
18-04-2015
|
Yes
|
CID14464
|
Gift Vouchers/Coupons
|
Desktop
|
Wi-Fi
|
10:08:30
| 2 | 241.11 | 31,176.73 |
25
| 623.66 |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
Poor Product Quality
| 1 |
18 |
M
|
1844RLE
|
Town
|
Gold Membership
|
04-05-2016
|
No
|
xxxxxxxx
|
Without Offers
|
Smartphone
|
Wi-Fi
|
16:08:58
| 13 | 32.06 | 37,219.87 |
27
| 670.09 |
Yes
|
No
|
No
|
Not Applicable
|
No reason specified
| 1 |
31 |
F
|
OR558RQ
|
Town
|
Premium Membership
|
02-03-2015
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Wi-Fi
|
23:38:49
| 11 | 178.65 | 8,218.54 |
25
| 729.55 |
No
|
Yes
|
No
|
Not Applicable
|
No reason specified
| 0 |
34 |
M
|
HBSMKTZ
|
Town
|
No Membership
|
13-05-2017
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Mobile_Data
|
15:46:21
| 11 | 69.98 | 18,101.94 |
Error
| 618.73 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Website
| 1 |
28 |
M
|
IISWYTD
| null |
Gold Membership
|
15-08-2017
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
?
|
Wi-Fi
|
7:58:27
| 20 | 371.4 | 61,566.19 |
18
| 752.61 |
Yes
|
No
|
Yes
|
Unsolved
|
Quality Customer Care
| 0 |
52 |
F
|
2RPAVE3
|
Town
|
Platinum Membership
|
13-02-2015
|
Yes
|
CID44197
|
Without Offers
|
Both
|
Wi-Fi
|
20:54:42
| 14 | 628.35 | 29,592.81 |
16
| 371.709062 |
Yes
|
Yes
|
Yes
|
Solved
|
Poor Customer Service
| 0 |
40 |
F
|
WOAXOWW
|
City
|
Basic Membership
|
15-12-2015
|
Yes
|
CID2694
|
Gift Vouchers/Coupons
|
Desktop
|
Mobile_Data
|
15:33:38
| 10 | 48.84 | 36,299.32 |
50.53959828
| 653.3 |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
Poor Product Quality
| 1 |
29 |
M
|
JDFDHCN
|
Town
|
No Membership
|
23-07-2015
|
Yes
|
CID4578
|
Without Offers
|
Desktop
|
Fiber_Optic
|
11:15:56
| 21 | 737.99 | 44,516.12 |
27
| 1,110.275567 |
No
|
Yes
|
Yes
|
Unsolved
|
Poor Product Quality
| 1 |
60 |
F
|
26SC3QR
|
City
|
No Membership
|
07-05-2015
|
Yes
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Smartphone
|
Mobile_Data
|
3:06:20
| 17 | 32.51 | 2,368.73 |
5
| 679.73 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Product Quality
| 1 |
38 |
Unknown
|
1RXLS7F
|
Town
|
Basic Membership
|
19-04-2015
|
?
|
CID2867
|
Gift Vouchers/Coupons
|
?
|
Mobile_Data
|
23:18:17
| 15 | 266.57 | 10,281.69 |
19
| 675.33 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Website
| 1 |
14 |
M
|
NTGKSE1
| null |
Silver Membership
|
02-03-2015
|
Yes
|
CID35519
|
Gift Vouchers/Coupons
|
Desktop
|
Wi-Fi
|
22:38:38
| 8 | 845.7 | 15,994.57 |
15
| 648.31 |
No
|
Yes
|
No
|
Not Applicable
|
Too many ads
| 1 |
48 |
F
|
S16E1ZO
|
Town
|
Silver Membership
|
03-03-2017
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Smartphone
|
Mobile_Data
|
6:18:30
| 15 | -611.654863 | 48,203.22 |
11
| 717.71 |
Yes
|
No
|
No
|
Not Applicable
|
Too many ads
| 0 |
62 |
M
|
7NGZDRM
|
Town
|
Premium Membership
|
25-04-2017
|
?
|
CID7018
|
Credit/Debit Card Offers
|
Smartphone
|
Fiber_Optic
|
5:09:42
| 13 | 56.09 | 45,914.05 |
2
| 759.22 |
Yes
|
No
|
Yes
|
Unsolved
|
Quality Customer Care
| 0 |
28 |
F
|
6QKPVYK
|
Town
|
Basic Membership
|
29-07-2016
|
Yes
|
CID59419
|
Gift Vouchers/Coupons
|
Desktop
|
Mobile_Data
|
16:25:49
| 11 | 46.06 | 15,151.45 |
Error
| 695.7 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Website
| 1 |
22 |
M
|
DDO1SXJ
|
Town
|
Silver Membership
|
23-10-2015
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Both
|
Fiber_Optic
|
17:00:52
| 20 | 343.54 | 48,472.85 |
16
| 771.07 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Customer Service
| 0 |
12 |
F
|
O7XTLIK
|
Town
|
Silver Membership
|
05-01-2015
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Both
|
Fiber_Optic
|
20:15:51
| 6 | 232.9 | 8,682.78 |
27
| 644.69 |
Yes
|
Yes
|
No
|
Not Applicable
|
No reason specified
| 1 |
36 |
M
|
DJWJHS5
|
City
|
Silver Membership
|
06-11-2016
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Fiber_Optic
|
9:11:23
| 10 | 45.62 | 11,099.08 |
24
| 710.91 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Website
| 0 |
46 |
F
|
GH43GY0
|
City
|
Platinum Membership
|
28-11-2015
|
?
|
CID3646
|
Credit/Debit Card Offers
|
Desktop
|
Fiber_Optic
|
9:21:19
| 11 | 32.24 | 7,326.81 |
23
| 728.37 |
No
|
Yes
|
Yes
|
No Information Available
|
No reason specified
| 0 |
57 |
F
|
I8DXC1B
|
Town
|
Basic Membership
|
10-01-2017
|
Yes
|
CID4295
|
Gift Vouchers/Coupons
|
Desktop
|
Wi-Fi
|
16:19:59
| 15 | 35.74 | 26,950.49 |
29
| 89.41368 |
Yes
|
No
|
Yes
|
No Information Available
|
Too many ads
| 1 |
60 |
F
|
3UGS3W7
|
Town
|
Premium Membership
|
08-02-2015
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Fiber_Optic
|
7:34:53
| 15 | 34.58 | 97,543.95 |
15
| 1,306.881649 |
Yes
|
No
|
Yes
|
Unsolved
|
Reasonable Price
| 0 |
62 |
M
|
GAN7ITW
|
Town
|
Gold Membership
|
26-04-2016
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Mobile_Data
|
22:10:06
| 20 | 240.27 | 19,184.64 |
23
| 976.551442 |
Yes
|
No
|
Yes
|
No Information Available
|
Poor Product Quality
| 0 |
38 |
M
|
AJQF0NY
|
Town
|
No Membership
|
14-10-2017
|
Yes
|
CID20646
|
Without Offers
|
Smartphone
|
Mobile_Data
|
22:17:20
| 17 | 80.69 | 48,093.42 |
13
| 545.98 |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
No reason specified
| 1 |
27 |
F
|
S4CE5MR
|
City
|
Gold Membership
|
21-12-2016
|
Yes
|
CID9069
|
Credit/Debit Card Offers
|
Desktop
|
Wi-Fi
|
6:38:05
| 10 | 174.98 | 29,029.63 |
10
| 796.04 |
Yes
|
No
|
No
|
Not Applicable
|
Quality Customer Care
| 0 |
26 |
M
|
KZBOOHZ
| null |
Gold Membership
|
04-09-2017
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Wi-Fi
|
13:58:32
| 10 | 37.56 | 6,910.35 |
14
| 756.98 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Website
| 0 |
30 |
F
|
FSXAL2N
|
City
|
Basic Membership
|
14-05-2017
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Wi-Fi
|
9:17:07
| 9 | 896.815503 | 17,246.52 |
11
| 510.5 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
34 |
M
|
P2STVUY
|
City
|
Basic Membership
|
07-03-2017
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Wi-Fi
|
5:22:14
| 15 | 460.54 | 46,172.83 |
Error
| 646.47 |
No
|
Yes
|
Yes
|
No Information Available
|
Poor Product Quality
| 1 |
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