age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
43
M
SLOMNFI
City
Premium Membership
03-01-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
16:00:07
19
347.49
17,514.93
5
755.27
Yes
No
No
Not Applicable
Poor Website
0
38
M
PZUW561
Town
Premium Membership
19-06-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
7:04:46
10
34.11
43,732.06
11
774.23
Yes
No
No
Not Applicable
Poor Product Quality
0
10
M
3LDDCB1
Town
Gold Membership
22-11-2015
Yes
CID37955
Without Offers
Desktop
Mobile_Data
0:20:25
10
85.18
20,948.97
22
701.5
No
Yes
No
Not Applicable
No reason specified
0
37
M
M3XGYBF
City
Silver Membership
02-06-2017
?
CID44118
Credit/Debit Card Offers
Desktop
Fiber_Optic
0:37:00
3
111.51
5,309.57
26
616.59
No
Yes
No
Not Applicable
Poor Product Quality
1
57
F
N5D384S
City
Basic Membership
25-12-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
8:26:07
14
319.1
28,189.76
Error
321.70131
Yes
Yes
No
Not Applicable
Poor Website
1
22
M
QTTWFO0
Village
Gold Membership
14-05-2016
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
1:15:41
8
97.9
6,179.36
6
1,017.715712
Yes
No
Yes
Unsolved
Too many ads
1
33
M
U1T530H
City
No Membership
22-08-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
16:25:28
12
151.69
22,965.69
23
578.86
No
Yes
Yes
Unsolved
Poor Website
1
28
F
SLIPH9R
City
Premium Membership
11-01-2015
Yes
CID28287
Gift Vouchers/Coupons
Smartphone
Wi-Fi
8:21:17
20
85.75
61,136.74
2
778.47
Yes
No
Yes
Solved
Reasonable Price
0
32
M
UOMPWEX
City
Premium Membership
15-08-2015
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
23:43:40
16
-876.897227
13,257.9
7
765.48
Yes
No
No
Not Applicable
Poor Product Quality
0
51
M
C63RVHR
City
Gold Membership
12-08-2015
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
14:50:48
12
-737.09314
12,954.42
-4.811463922
753.92
No
Yes
Yes
Unsolved
Poor Customer Service
0
15
F
GOGL9BB
Town
No Membership
06-02-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
2:41:59
21
207.39
11,925.15
16
501.18
No
Yes
Yes
Solved
Poor Website
1
48
F
WK5NXN0
Town
Platinum Membership
23-11-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
5:22:36
20
98
36,953.77
9
773.92
No
Yes
No
Not Applicable
Products always in Stock
0
23
M
6JVMOWQ
Town
Premium Membership
22-12-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
22:07:09
11
134.88
7,427.84
15
331.114544
Yes
No
No
Not Applicable
Too many ads
0
34
F
SL1DPDG
City
Gold Membership
11-04-2015
No
xxxxxxxx
Without Offers
Both
Fiber_Optic
13:47:29
9
279.81
37,043.66
21
698.06
Yes
Yes
Yes
No Information Available
Poor Product Quality
1
19
F
CSYGLHK
Town
Platinum Membership
29-10-2016
Yes
CID12313
Gift Vouchers/Coupons
?
Fiber_Optic
19:30:19
4
-120.187225
74,246.8
-7.54286295
812.18
Yes
No
Yes
Solved in Follow-up
Products always in Stock
0
24
M
XCD38IS
City
No Membership
12-07-2016
?
CID38534
Gift Vouchers/Coupons
?
Mobile_Data
10:34:53
13
965.760113
11,430.33
8
659.98
No
Yes
No
Not Applicable
No reason specified
1
42
F
84GRKDL
City
Basic Membership
18-08-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
21:46:41
13
57.09
27,686.89
20
null
Yes
No
No
Not Applicable
Poor Customer Service
1
29
M
CZTVFP6
Town
Premium Membership
16-08-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
5:35:51
12
494.46
45,193.41
19
730.73
Yes
Yes
No
Not Applicable
No reason specified
0
26
M
9EIZY36
Town
Gold Membership
19-05-2017
?
CID47431
Without Offers
Desktop
Mobile_Data
5:44:02
12
105.08
43,465.83
25
915.117821
Yes
No
Yes
Unsolved
Poor Product Quality
1
10
M
SKTO9E9
Town
No Membership
11-10-2015
Yes
CID23828
Credit/Debit Card Offers
?
Fiber_Optic
6:52:33
11
122.66
26,135.12
12
580.53
No
Yes
No
Not Applicable
Poor Website
1
14
M
JIXP6EC
Village
Basic Membership
23-11-2016
Yes
CID43839
Without Offers
Smartphone
Wi-Fi
13:16:44
15
945.52
30,911.01
Error
594.47
Yes
Yes
No
Not Applicable
Poor Website
1
12
M
TQ9VYA0
Town
Silver Membership
09-10-2016
Yes
CID19100
Gift Vouchers/Coupons
Smartphone
Wi-Fi
11:07:19
20
49.48
16,852
Error
703.93
Yes
No
No
Not Applicable
Poor Customer Service
0
22
F
8HM0WJC
null
Silver Membership
18-02-2015
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
13:50:00
15
234.84
26,933.26
26
647.39
No
Yes
Yes
Unsolved
Too many ads
1
13
F
EYFEROL
Town
Gold Membership
02-09-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
15:18:33
13
422.45
6,281.92
4
791.8
Yes
No
Yes
Unsolved
Quality Customer Care
0
63
F
3C2GCG5
City
No Membership
13-01-2015
Yes
CID3699
Without Offers
Smartphone
Wi-Fi
23:16:07
19
177.48
43,425.45
10
701.03
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
40
F
70LLVQ6
Town
Platinum Membership
09-11-2016
Yes
CID3951
Gift Vouchers/Coupons
Desktop
Fiber_Optic
1:31:50
11
738.47
48,154.07
2
1,633.491888
No
Yes
Yes
Unsolved
Products always in Stock
0
13
F
3F4XUWO
null
Basic Membership
06-08-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
21:57:57
13
215.55
30,270.64
23
614.19
Yes
Yes
No
Not Applicable
Poor Website
1
61
F
PPRM82Z
Town
No Membership
19-01-2017
Yes
CID54158
Gift Vouchers/Coupons
Desktop
Fiber_Optic
5:36:18
10
746.79
15,849.51
22
518.49
Yes
Yes
Yes
Solved
Poor Website
1
22
M
8ETT7J3
Town
No Membership
01-04-2017
Yes
CID10858
Credit/Debit Card Offers
Smartphone
Fiber_Optic
2:07:37
18
36.52
41,719.64
27
676.75
Yes
No
Yes
Unsolved
Poor Product Quality
1
23
M
4BIPURV
null
Silver Membership
30-06-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
10:35:20
22
95.42
46,026.7
7
733.81
No
Yes
No
Not Applicable
User Friendly Website
0
46
F
3XLCPWT
Town
Basic Membership
17-06-2017
Yes
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
0:31:00
-999
33.36
6,849.59
22
233.435713
Yes
No
No
Not Applicable
Poor Product Quality
0
22
F
PMTO9SB
City
Premium Membership
11-02-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
7:31:27
6
480.36
54,021.31
15
749.35
Yes
Yes
Yes
Solved
Reasonable Price
0
63
M
5GX2383
Town
Premium Membership
17-08-2016
Yes
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
1:28:10
15
618.77
75,456.09
10
745.85
Yes
No
Yes
Unsolved
Products always in Stock
0
60
M
8YSNO7G
Town
No Membership
07-11-2017
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
5:10:31
14
340.65
49,375.21
5
646.85
No
Yes
Yes
No Information Available
Too many ads
1
25
M
NL5HEE8
Village
Basic Membership
17-08-2017
?
CID27933
Gift Vouchers/Coupons
Smartphone
Mobile_Data
14:46:18
-999
92.94
5,509.38
5
597.36
Yes
No
Yes
Unsolved
No reason specified
1
34
F
XRJCZ7E
Town
Basic Membership
25-11-2016
Yes
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
18:30:46
14
88.49
15,692.22
34.54561316
706.31
Yes
No
No
Not Applicable
Poor Website
1
58
F
A3IMFTF
City
Premium Membership
05-09-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
14:06:52
9
118.98
80,450.62
1
816.37
No
Yes
No
Not Applicable
Products always in Stock
0
53
M
QRSEOCT
City
No Membership
10-03-2015
No
xxxxxxxx
Without Offers
?
Fiber_Optic
4:52:17
15
133.85
45,703.33
9
501.52
No
Yes
No
Not Applicable
Poor Product Quality
1
58
F
ZLVKDDT
Town
Basic Membership
29-02-2016
Yes
CID56249
Gift Vouchers/Coupons
?
Wi-Fi
3:48:25
10
-805.720818
20,164.16
5
691.35
No
Yes
No
Not Applicable
Poor Customer Service
1
44
F
GZQG78Y
Town
No Membership
02-06-2016
Yes
CID58219
Without Offers
?
Mobile_Data
17:36:47
24
73.28
37,577.14
Error
554.12
No
Yes
No
Not Applicable
Poor Customer Service
1
39
F
N09DHOL
Village
Platinum Membership
24-07-2017
Yes
CID29427
Credit/Debit Card Offers
?
Mobile_Data
13:44:58
11
547.19
88,985.94
19
794.81
Yes
Yes
No
Not Applicable
Quality Customer Care
0
42
F
OJNZT3Y
Town
Platinum Membership
05-01-2015
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
7:37:28
16
164.07
24,069.82
5
null
Yes
No
No
Not Applicable
Quality Customer Care
0
17
M
NADEZX6
null
Silver Membership
13-01-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
23:57:08
8
379.61
39,545.67
24
1,142.818813
Yes
No
No
Not Applicable
Too many ads
1
22
M
0EFN54G
Village
Platinum Membership
27-02-2016
Yes
CID53607
null
Smartphone
Mobile_Data
9:00:50
6
191.45
36,486.99
13
795.76
No
Yes
No
Not Applicable
User Friendly Website
0
22
F
JRSD9EV
Town
Basic Membership
18-12-2017
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
7:51:32
16
214.55
7,164.56
Error
null
Yes
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
14
F
4NBEU3P
Town
No Membership
27-11-2016
Yes
CID27620
Credit/Debit Card Offers
Both
Wi-Fi
8:37:39
5
232.03
9,496.03
8
681.47
Yes
No
No
Not Applicable
Poor Customer Service
1
27
F
H12FZY9
Town
Premium Membership
21-11-2016
?
CID32928
Credit/Debit Card Offers
Desktop
Wi-Fi
5:51:47
21
86.95
8,370.17
29
791.27
Yes
No
No
Not Applicable
Poor Customer Service
0
48
F
WWXLQJD
Town
Platinum Membership
01-11-2015
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
12:13:38
-999
37.31
32,250.74
14
745.22
Yes
No
Yes
No Information Available
Poor Customer Service
0
33
M
4UJ7NA6
Town
Silver Membership
16-09-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
4:47:45
11
78.02
6,879.04
24
720.39
No
Yes
Yes
No Information Available
Poor Customer Service
0
26
F
LDGM4SY
City
No Membership
12-06-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
4:55:25
17
32.83
14,610.27
7
null
No
Yes
Yes
No Information Available
No reason specified
1
58
M
52N0TQU
City
Gold Membership
09-07-2015
Yes
CID51264
Credit/Debit Card Offers
Both
Mobile_Data
6:28:35
2
539.33
70,921.29
14
780.99
No
Yes
No
Not Applicable
User Friendly Website
0
22
M
UN95CKS
Town
Premium Membership
28-02-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
23:09:49
2
1,457.347516
42,867.76
Error
743.63
No
Yes
No
Not Applicable
Poor Customer Service
0
10
M
8XKJ3O1
Town
No Membership
22-04-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
20:39:35
-999
33.47
49,996.51
15
596
No
Yes
Yes
Solved
Poor Product Quality
1
11
M
QA6P1DB
Village
Silver Membership
22-11-2017
?
CID37735
Without Offers
Both
Fiber_Optic
12:45:17
14
529.41
45,103.71
28
732.76
No
Yes
No
Not Applicable
Poor Website
0
22
F
QO8L8XG
Village
Platinum Membership
15-08-2015
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
19:30:30
14
73.96
63,809.86
10
729.82
Yes
No
Yes
Solved in Follow-up
User Friendly Website
0
45
M
3SI2YNY
Town
No Membership
09-08-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
9:14:17
7
267.73
38,993.34
17
24.25596
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
12
M
0HNITHH
Village
Premium Membership
13-10-2015
Yes
CID32690
Credit/Debit Card Offers
Smartphone
Wi-Fi
23:12:01
9
32.78
12,270.92
15
748.14
Yes
No
No
Not Applicable
Poor Website
0
49
F
BDN1KFZ
City
Premium Membership
14-04-2015
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
17:08:13
24
-1,011.310841
10,684.97
Error
736.05
No
Yes
Yes
No Information Available
Too many ads
0
59
M
ZMFHGCQ
Village
Premium Membership
25-02-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
6:45:57
6
74.78
52,046.98
9
null
Yes
No
Yes
Solved in Follow-up
Products always in Stock
0
55
M
PDZLQI5
null
Gold Membership
27-08-2017
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
14:51:56
6
173.58
2,259.86
7
748.22
Yes
No
Yes
Solved in Follow-up
Too many ads
0
58
F
CUKSG9M
Town
Gold Membership
22-06-2015
Yes
CID24404
Gift Vouchers/Coupons
Desktop
Mobile_Data
12:29:44
17
37.13
13,115.15
14
947.310782
No
Yes
Yes
Solved in Follow-up
No reason specified
1
21
F
D0JTNSA
Town
Basic Membership
15-08-2016
Yes
CID25166
Credit/Debit Card Offers
Smartphone
Fiber_Optic
14:21:52
9
35.46
1,724.82
8
571.58
Yes
No
No
Not Applicable
Poor Website
1
12
M
I3DRBMJ
City
Premium Membership
26-06-2017
Yes
CID58303
Credit/Debit Card Offers
Both
Fiber_Optic
9:59:26
18
219.93
33,524.97
9
760.42
Yes
No
No
Not Applicable
Quality Customer Care
0
25
F
G62DANP
City
Basic Membership
29-09-2017
Yes
CID5179
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
12:52:22
10
182.5
33,059.85
29
662.7
No
Yes
Yes
Solved in Follow-up
No reason specified
1
48
M
ZZPOVLW
null
Platinum Membership
22-05-2017
Yes
CID63170
Gift Vouchers/Coupons
Smartphone
Mobile_Data
23:17:33
12
833.121783
29,205.98
22
226.943409
Yes
No
Yes
Solved
Poor Customer Service
0
64
M
B6SNESF
null
Gold Membership
16-08-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
3:32:40
17
277.93
55,022.75
15
706.11
Yes
No
Yes
No Information Available
Products always in Stock
0
24
F
XKJ3AHY
Town
Platinum Membership
18-07-2016
?
CID2903
Credit/Debit Card Offers
Both
Fiber_Optic
14:41:43
10
413.57
48,252.57
16
null
Yes
No
No
Not Applicable
Too many ads
0
49
M
XPGGYJJ
null
Silver Membership
22-04-2015
Yes
CID28287
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
12:32:11
18
51.1
45,503.86
25
701.7
No
Yes
Yes
No Information Available
No reason specified
0
10
F
90BCRVT
null
No Membership
20-08-2016
Yes
CID62384
Without Offers
Both
Mobile_Data
8:35:12
8
1,073.06
8,768.92
18
674.2
Yes
Yes
Yes
Solved
No reason specified
1
16
M
FGHGGOH
Town
Gold Membership
14-07-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
15:17:00
6
129.18
13,317.89
5
1,098.71704
No
Yes
Yes
Solved
No reason specified
1
24
M
Q9K6VGJ
Town
Gold Membership
23-01-2016
Yes
CID36087
Gift Vouchers/Coupons
Smartphone
Mobile_Data
17:42:42
3
110.83
39,268.1
7
772.81
Yes
No
No
Not Applicable
Poor Website
0
60
F
B51AYVB
null
Basic Membership
19-03-2015
?
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
15:19:08
21
138.63
43,607.58
28
null
No
Yes
Yes
No Information Available
No reason specified
1
22
M
BVQLM0R
Town
Platinum Membership
19-06-2015
Yes
CID10556
Credit/Debit Card Offers
Both
Wi-Fi
19:27:06
19
525.23
51,857.67
5
731.41
Yes
Yes
Yes
Solved in Follow-up
User Friendly Website
0
55
M
XRP5NLY
Town
Gold Membership
11-08-2017
Yes
CID139
Without Offers
Desktop
Wi-Fi
9:46:31
15
34.1
31,639.59
-15.32717611
690.92
Yes
No
No
Not Applicable
Poor Website
1
59
F
ULEX0J4
Town
Basic Membership
18-04-2016
Yes
CID33599
Credit/Debit Card Offers
?
Wi-Fi
12:27:04
20
45.98
24,864.11
27
686.6
Yes
No
Yes
No Information Available
Poor Customer Service
1
56
M
I2VL20C
Village
Gold Membership
09-06-2015
Yes
CID9443
Credit/Debit Card Offers
Desktop
Mobile_Data
23:38:50
17
624.35
69,323
19
1,650.433873
Yes
Yes
No
Not Applicable
User Friendly Website
0
16
F
EDTLYF5
Village
Silver Membership
15-04-2016
?
CID25290
Without Offers
?
Wi-Fi
4:34:23
9
217.3
26,355.04
19
741.98
No
Yes
Yes
Unsolved
No reason specified
0
28
F
BCVRWR2
Village
No Membership
11-05-2017
Yes
CID51488
Gift Vouchers/Coupons
Desktop
Fiber_Optic
5:46:45
15
1,287.82154
8,467.08
17
568.45
No
Yes
Yes
No Information Available
Poor Website
1
12
M
A33F9ZN
null
Basic Membership
22-03-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
20:30:33
-999
-725.261537
1,449.19
Error
633.39
Yes
No
Yes
Unsolved
Poor Website
1
11
M
BQU1NEU
Town
Basic Membership
29-07-2017
No
xxxxxxxx
Without Offers
Both
Mobile_Data
14:08:26
14
400.32
7,260.1
10
null
Yes
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
34
M
5A4SOCC
City
Gold Membership
08-06-2017
Yes
CID51637
Without Offers
Smartphone
Wi-Fi
0:17:39
10
882.348344
45,017.54
19
794.87
No
Yes
Yes
Solved
No reason specified
0
31
M
KGLSI0K
City
Premium Membership
11-09-2017
Yes
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
3:45:13
16
30.65
20,594.6
11
738
No
Yes
No
Not Applicable
No reason specified
0
17
F
YI80PMB
Village
Silver Membership
08-10-2017
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
23:43:40
14
82.31
31,239.12
16
628.37
No
Yes
No
Not Applicable
Too many ads
1
52
F
VXXOV9A
City
Silver Membership
12-04-2015
?
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
14:14:11
18
34.11
34,651.56
43.54748916
756.98
Yes
No
Yes
No Information Available
Poor Product Quality
0
17
M
PULDZWH
Town
Basic Membership
11-07-2015
Yes
CID23085
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
1:22:09
21
73.71
7,289.15
22
321.546036
Yes
No
Yes
Unsolved
Poor Website
1
29
F
8WDBH3F
null
Silver Membership
10-03-2017
Yes
CID54913
Without Offers
Smartphone
Mobile_Data
10:35:57
24
52.04
19,050.6
13
717.67
No
Yes
Yes
Solved
No reason specified
1
14
F
17PMTBP
City
Silver Membership
18-03-2015
?
CID16773
Credit/Debit Card Offers
Both
Mobile_Data
14:58:31
6
493.88
2,402.81
6
780.59
Yes
Yes
No
Not Applicable
Poor Website
0
61
M
ATZYT8F
Town
Platinum Membership
22-12-2015
No
xxxxxxxx
null
Desktop
Mobile_Data
16:48:43
5
101.43
45,732.2
14
717.41
Yes
No
No
Not Applicable
Too many ads
0
13
F
DQDRCIZ
Town
No Membership
06-01-2017
Yes
CID30522
Credit/Debit Card Offers
Desktop
Wi-Fi
11:01:42
13
179.47
41,355.24
Error
603.08
Yes
No
Yes
Unsolved
No reason specified
0
21
F
6JMA97I
City
Platinum Membership
30-04-2017
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
13:45:01
7
1,118.381571
94,394.7
18
357.076222
No
Yes
No
Not Applicable
Quality Customer Care
0
44
M
O8SV89X
City
No Membership
19-01-2015
Yes
CID15100
Without Offers
Smartphone
Mobile_Data
2:28:59
19
279.7
1,998.04
Error
667.58
No
Yes
No
Not Applicable
Poor Customer Service
1
57
F
EFOOCZ5
City
No Membership
28-07-2015
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
15:15:36
16
305.92
1,061.61
Error
696.33
No
Yes
No
Not Applicable
Too many ads
1
46
F
VO345X9
Town
Silver Membership
16-09-2016
Yes
CID22302
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
22:00:44
7
73.22
33,877.22
22
707.32
Yes
No
Yes
Solved
Poor Product Quality
0
51
M
7MMPDAR
City
Basic Membership
26-11-2017
Yes
CID62461
Gift Vouchers/Coupons
Smartphone
Wi-Fi
23:53:22
25
188.62
6,196.95
8
624.02
No
Yes
Yes
Solved
No reason specified
1
46
M
V96PAH9
Town
Gold Membership
03-03-2016
Yes
CID32539
Credit/Debit Card Offers
Desktop
Fiber_Optic
2:23:56
11
196.42
37,991.45
19
673.36
No
Yes
No
Not Applicable
Poor Website
0
22
M
2ROLJLT
null
Premium Membership
14-04-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
8:42:03
17
130.5
29,496.02
19
838.63
No
Yes
No
Not Applicable
Products always in Stock
0
43
F
M5RQE31
Village
Gold Membership
02-09-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Fiber_Optic
11:58:21
24
347.79
22,606.74
19
827.58
Yes
Yes
Yes
Solved in Follow-up
Products always in Stock
0
40
F
D7KJTIW
City
Premium Membership
01-01-2015
Yes
xxxxxxxx
Without Offers
Desktop
Mobile_Data
23:29:48
15
171.13
38,453.9
15
161.068864
Yes
No
No
Not Applicable
Poor Product Quality
0
17
M
XN5KXRR
City
Gold Membership
06-11-2017
Yes
CID60288
Without Offers
Desktop
Mobile_Data
19:38:16
13
172.24
14,378.47
16
null
No
Yes
Yes
No Information Available
Poor Customer Service
1
59
F
Z0ZHUD9
Town
Gold Membership
14-04-2015
Yes
CID59464
Credit/Debit Card Offers
Smartphone
Wi-Fi
23:54:12
12
360.41
13,842.8
19
649.74
No
Yes
Yes
No Information Available
Poor Customer Service
1