id
stringlengths 13
19
| dialogue
stringlengths 269
3k
|
|---|---|
superseg_train_5600
|
user: Hello, I have a body shop and moved it to other address. What can I do for a new licence?[NEWLINE]agent: Did you report that to us?[NEWLINE]user: Oh no, not yet[NEWLINE]agent: Ok so, you must preparea Statement of Ownership and/or Permission to Use Place of Business pdf[NEWLINE][BOUNDARY][NEWLINE]user: I'd also like to learn more about the complaint process; will I be able to speak with someone?[NEWLINE]agent: a Consumer Services Representative from the DMV will contact you in an attempt to resolve this complaint.[NEWLINE][BOUNDARY][NEWLINE]user: how long is the hearig process?[NEWLINE]agent: you will be back in business after complete compliance.[NEWLINE][BOUNDARY][NEWLINE]user: Will there be a formal investifation[NEWLINE]agent: The AFI will conduct a formal investigation[NEWLINE][BOUNDARY][NEWLINE]user: How long do I have before I appeal it?[NEWLINE]agent: you have 60 days from the date of the ALJs decision to file the Appeal From DMV Hearing Determination PDF [ 2 ] AA-33A, which must be accompanied by the appropriate filing fee[NEWLINE][BOUNDARY][NEWLINE]user: can I request a hearing?[NEWLINE]agent: you may be offered the opportunity through a " hearing waiver " to admit to the charges and to either pay a specified monetary penalty and/or to accept a suspension[NEWLINE]user: How will i know i get a hearing?
|
superseg_train_5601
|
user: I need to make a change of address[NEWLINE]agent: Do you want to report a change of business address?[NEWLINE]user: No[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What if the new location was previously registered as a repair shop?[NEWLINE]agent: Please provide the Facility number or name of that shop. This may be accepted as proof of zoning[NEWLINE]user: What happens if I have an Inspection Station License?[NEWLINE]agent: Please see Inspection Station Cap Information for more details[NEWLINE][BOUNDARY][NEWLINE]user: Where can I call to get more information?[NEWLINE]agent: You can also call the DMV Office of Vehicle Safety and Clean Air at 1 - 518 - 474 - 4653 to get the form, or call 1 - 518 - 474 - 0919 to get more information[NEWLINE][BOUNDARY][NEWLINE]user: How long will it take to receive the replacement docs?[NEWLINE]agent: You will receive a replacement document in the mail in approximately 5 to 7 business days[NEWLINE][BOUNDARY][NEWLINE]user: How long does it take to process the application?[NEWLINE]agent: It will take 6 to 8 weeks for us to process your application[NEWLINE]user: What form do I need to report a change of address?
|
superseg_train_5602
|
user: how to amend or replace a business license?[NEWLINE]agent: to amend the registration or get a replacement duplicate document for your current repair & body shop. does this apply to you?[NEWLINE]user: how do i amend the registation or get replacement duplicate document?[NEWLINE]agent: you must submit the request for business amendment / duplicate certificate pdf.[NEWLINE][BOUNDARY][NEWLINE]user: what if i have a certificate of occupancy?[NEWLINE]agent: please see inspection station cap information[NEWLINE][BOUNDARY][NEWLINE]user: One more thing for the Certificate of Authority is it difficult to obtain? What about the certificate of authority, i don't have that either?[NEWLINE]agent: If you don't have it do not submit an application with DMV yet[NEWLINE][BOUNDARY][NEWLINE]user: when I get it all together where do I send it?[NEWLINE]agent: NYS DMVBureau of Consumer & Facility ServicesApplication UnitP.O. Box 2700Albany, NY 12220-0700[NEWLINE][BOUNDARY][NEWLINE]user: where should I start if I want to register my body shop?
|
superseg_train_5603
|
user: Hi, Can you help me. I want to change my body shop adress.[NEWLINE]agent: Hi. Just body shop or is repair shop included?[NEWLINE]user: No just body shop. We don't repair things except auto body.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: We are moving to another street corner. What should we do?[NEWLINE]agent: First you must fill Statement of Ownership and/or Permission to Use Place of Business pdf[NEWLINE][BOUNDARY][NEWLINE]user: The place we are moving to was a body shop also. Is it important thing?[NEWLINE]agent: Yes please give the Facility number or name of that shop. It may be accepted as proof of zoning[NEWLINE]user: Do we need any other documents?[NEWLINE]agent: Yes you may need Certificate of Occupancy or local license.[NEWLINE]agent: Do you have an Inspection Station License?[NEWLINE]user: Yes I think, I have
|
superseg_train_5604
|
user: I'm enquiring about theft[NEWLINE]agent: Has your ATV been stolen?[NEWLINE]user: Yes[NEWLINE]agent: you should immediately report the theft to the police[NEWLINE][BOUNDARY][NEWLINE]user: What happens if my ATV has studded tires?[NEWLINE]agent: You may only use studded tires in the following situations: In a tree nursery or planting in a manner which damages or destroys growing stock or creates a substantial risk of damage or destruction. Within 100 feet of a dwelling between midnight and 6 A.M. at a speed greater than necessary to keep the ATV moving. While pulling a person on skis, a toboggan, sleigh, sled or trailer, unless the device is attached to the ATV by a tow - bar or other rigid connection[NEWLINE][BOUNDARY][NEWLINE]user: What vehicles must be titled?[NEWLINE]agent: New York State issues a Certificate of Title MV-999 for: most motor vehicles from model year 1973 or later; motorboats, 1987 or later model, measuring 14 feet or more[NEWLINE][BOUNDARY][NEWLINE]user: How do I transfer a title?[NEWLINE]agent: You cannot transfer a title certificate to a new owner if the back of the title is already signed. You must first obtain a title in your own name, then transfer it to the new owner.[NEWLINE]agent: you are a seller[NEWLINE]user: do not[NEWLINE]agent: Has your signature changed?[NEWLINE]user: Yes
|
superseg_train_5605
|
user: I want to know about operating ATVs on private land[NEWLINE]agent: Do you want to operate your ATV only on private lands?[NEWLINE]user: Yes, that's correct.[NEWLINE]agent: First of all, you must have the permission of the land owner or lessee.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask another question about selecting a car. What criteria will I use to choose a vehicle?[NEWLINE]agent: Choose one by your needs and budget[NEWLINE][BOUNDARY][NEWLINE]user: what if I have a complaint about the vehicle?[NEWLINE]agent: mention it to the dealership management, keep records of all contacts with anyone regarding the vehicle and keep copies of orders and invoices[NEWLINE]user: I'm having problems with a dealer, is there anywhere I could write and state my case[NEWLINE]agent: yes, here is the address...Bureau of Consumer and Facility Services, PO Box 2700-ESP, Albany, NY 12220 - 0700[NEWLINE][BOUNDARY][NEWLINE]user: It says " THIS VEHICLE WAS RETURNED TO THE MANUFACTURER OR DEALER BECAUSE IT DID NOT CONFORM TO ITS WARRANTY", what does that mean[NEWLINE]agent: It is a notice that must be on the vehicle because of a court finding or settlement under the state 's Lemon Law[NEWLINE][BOUNDARY][NEWLINE]user: and what do I need to disclose when transferring the title to a new owner
|
superseg_train_5606
|
user: Who is allowed to operate an ATV?[NEWLINE]agent: Anyone over 16 can operate an ATV. People under 16 can with restrictions.[NEWLINE]agent: Are you between 10 and 15?[NEWLINE]user: My son is. WHat restrictions will he have?[NEWLINE]agent: He would need to be supervised by an adult.[NEWLINE][BOUNDARY][NEWLINE]user: There is indeed something more about update my address on my license. If there is a change of residence, how quickly does it need to be reported?[NEWLINE]agent: You must report a change of residence address on your license, permit, non-driver ID, or vehicle registration to the DMV within 10 days.[NEWLINE]user: Okay. One more query about registration of vehicles, is it necessary for me to register my ATV at a certain point in time?[NEWLINE]agent: You must register your ATV before you take delivery.[NEWLINE][BOUNDARY][NEWLINE]user: Are there regsistration fees?[NEWLINE]agent: There is a plate fee of $12.50, then a registration fee of $12.50 per year.[NEWLINE][BOUNDARY][NEWLINE]user: Are there special restrictions for riding an ATV?[NEWLINE]agent: There are laws regarding ATV riding.[NEWLINE][BOUNDARY][NEWLINE]user: Do ATVs need to be registered?[NEWLINE]agent: Yes, they have to be registered with the DMV.[NEWLINE][BOUNDARY][NEWLINE]user: Can an ATV be operated anywhere?
|
superseg_train_5607
|
user: What do I need to register my ATV for the first time?[NEWLINE]agent: Do I need to register my ATV if I live in both NY and another state?[NEWLINE]agent: Do I need to renew registration if it is not new?[NEWLINE]user: How do I get a copy of my declaration of exemption?[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What if I do not operate my ATV on the highway[NEWLINE]agent: Onl y part of a highway between two off highway trails will be posted for atv use[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I've received a ticket before, regarding this case?[NEWLINE]agent: Follow the instructions on the ticket for the plea you wish to make, and act promptly.[NEWLINE]agent: Just to be sure, you didn't answer your ticket in the time allowed, is thast correct?[NEWLINE]user: Yes, I didn't answer the ticket is that bad?.[NEWLINE]agent: Yes, that's basically why you got your license suspended. You were found guilty of the charge of "failure to respond a default conviction" so that's why your license now is suspended. It has nothing to do with your violation points adding up 11 or more (since it's not your case, because they add up less)[NEWLINE][BOUNDARY][NEWLINE]user: So can I get another date for my hearing? I mean, I know I can't postpone it now, but I'd like some sort of appeal to explain or get a chance to another hearing.
|
superseg_train_5608
|
user: I need help in registering my atv[NEWLINE]agent: Ok I will be glad to help. An ATV must be registered with the Department of Motor Vehicles DMV if it is operated anywhere in New York State, including on the owner 's property[NEWLINE]user: Good to know! Another question related toA T V R.Okay. Now, about XXXX. When will it expire?[NEWLINE]agent: your registration will expire each year on August 31[NEWLINE][BOUNDARY][NEWLINE]user: What if it is registered out of state?[NEWLINE]agent: You must obtain a New York State registration before operating your ATV in this state[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any idea on what to do if I plead guilty in this hearing?[NEWLINE]agent: fill in requested information, sign it, either mail it with your payment or bring your payment to any TVB office[NEWLINE][BOUNDARY][NEWLINE]user: what about suspensions?[NEWLINE]agent: as the number of suspensions you have increases. a driver is suspended for a ticket not answered and fine not paid[NEWLINE][BOUNDARY][NEWLINE]user: when can i leave my hearing?[NEWLINE]agent: the ALJ will decide whether or not you are guilty[NEWLINE][BOUNDARY][NEWLINE]user: what if i plead not guilty?[NEWLINE]agent: your case wull be heard by a dmv administrative law judge[NEWLINE]user: can i bring witnesses?
|
superseg_train_5609
|
user: What are rules for ATVs on private land?[NEWLINE]agent: Will you be operating on your own private land or someone else's?[NEWLINE]user: On someone else's land.[NEWLINE]agent: You must have permission of the land owner or lessee.[NEWLINE]user: What else do I need from the land owner?[NEWLINE]agent: You must know the boundaries of the property and respect any special restrictions or request of the land owner or lessee.[NEWLINE][BOUNDARY][NEWLINE]user: This appears to be crucial. It is something I'll remember. If I have a problem with the so-called Lemon Law, what can you tell me?[NEWLINE]agent: Then you can refer to Lemon Law section to see what you can do about it, to resolve your problem.[NEWLINE][BOUNDARY][NEWLINE]user: Look, this is totally hypothetical, but lets say i file a complaint. What happens if i'm given the reason?[NEWLINE]agent: If that happens, then DMV will enter the case with full force, taking actions against the shop. Possible consequences may go from suspension up to license revoking and even fines. These includes possible restitution of any money you lost with them.[NEWLINE]user: Really? I could get my money back, thanks to this?[NEWLINE]agent: That's correct. That's in the case a judge declares it. The shop coudl get a softer penalty because of this.[NEWLINE][BOUNDARY][NEWLINE]user: For what you are saying, then the best action is to participate and make complaints, isn't?[NEWLINE]agent: That's right. With your participation, The Repair Shop Act can be used to return money to consumers through mediation and restitution.[NEWLINE]user: That sounds great. Where can i find more information about the topic?
|
superseg_train_5610
|
user: Why do you need proof of identity and my date of birth?[NEWLINE]agent: Do you wish to register an ATV?[NEWLINE]user: Yes, I wish to register an ATV.[NEWLINE]agent: In order to register an ATV with us, you must first provide proof of identity and your date of birth.[NEWLINE][BOUNDARY][NEWLINE]user: One more thing for ATV. What if it doesn't fit on my plates?[NEWLINE]agent: Your driver's license could be suspended.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to sign anything on a certificate of sale?[NEWLINE]agent: Yes, you mist sign the odometer and damage disclosure statements.[NEWLINE][BOUNDARY][NEWLINE]user: Can I transfer my plates to another vehicle?[NEWLINE]agent: Yes you are able to do that.[NEWLINE][BOUNDARY][NEWLINE]user: What does rebuilt salvage mean?[NEWLINE]agent: I means a vehicle with this label has been rebuilt after being wrecked.[NEWLINE][BOUNDARY][NEWLINE]user: Can I sell my license plate on the vehicle?[NEWLINE]agent: No, you have to take it off before selling.[NEWLINE]agent: What do I need to do when transferring my title cert to the new owner?
|
superseg_train_5611
|
user: What happens if I am convicted of an alcohol or drug-related violation in New York State?[NEWLINE]agent: Have you been convicted of an alcohol or drug driving related offense?[NEWLINE]user: Yes[NEWLINE]agent: your license or privilege to drive in New York State will be revoked or suspended. However, you may be eligible for a conditional license or a conditional driving privilege if you participate in New York State s Impaired Driver Program IDP previously known as Drinking Driving Program DDP or an approved out - of - state program[NEWLINE]user: What happens if I am probation for this offense?[NEWLINE]agent: you must bring written permission from the sentencing court, or your probation officer, that allows you to apply for a license[NEWLINE]user: What happens if I have a continuation?[NEWLINE]agent: Your suspension or revocation will begin 20 days after sentencing[NEWLINE][BOUNDARY][NEWLINE]user: When did this begin to become necessary because I remember a time when this was not a requirement.[NEWLINE]agent: This is effective since november 18, 2004.[NEWLINE][BOUNDARY][NEWLINE]user: If have the chance, I can pay the whole debt?[NEWLINE]agent: Yes, you can do it if you want to, you would have to pay $350 too, as additional assessments.[NEWLINE][BOUNDARY][NEWLINE]user: There can be any troubles if I don't pay in time?
|
superseg_train_5612
|
user: I need more information on Driver Responsibility Assessments[NEWLINE]agent: Have you been convicted of a DWI or DWAI?[NEWLINE]user: Yes a DWI[NEWLINE]agent: You will be required to pay a driver responsibility assessment each year for the next three years. For more information see Pay driver responsibility assessment[NEWLINE][BOUNDARY][NEWLINE]user: Where do I enroll?[NEWLINE]agent: our Order of Suspension or Revocation from the Department of Motor Vehicles DMV will indicate a nearby state or county motor vehicle office where you may enroll in the Impaired Driver Program and apply for a conditional license / privilege, if applicable[NEWLINE]user: What is Leandra's Law? What are the different parts of Leandra's Law and what are the penalties for conviction?[NEWLINE]agent: It created a new felony for driving while under the influence with children in the vehicle.[NEWLINE]user: What happens if someone is convicted?[NEWLINE]agent: Probation and a minimum of 12 months using an ignition interlock device.[NEWLINE][BOUNDARY][NEWLINE]user: Why is it called Leandra's Law?[NEWLINE]agent: It's named after a girl who died while riding with the intoxicated mother of her friend.[NEWLINE][BOUNDARY][NEWLINE]user: What does the law say?[NEWLINE]agent: No one can operate a motor vehicle while under the influence of alcohol or drugs while a child 15 or under is present.[NEWLINE][BOUNDARY][NEWLINE]user: How do you get an ignition interlock device installed?
|
superseg_train_5613
|
user: How do I know if I have to do a Driver Responsibility Assessment?[NEWLINE]agent: Have you been convicted of a DWI or DWAI?[NEWLINE]user: No, no convictions.[NEWLINE]agent: Have you refused to submit to a chemical test?[NEWLINE]user: Yes, I refused a test.[NEWLINE]agent: Yes, you will have to pay a driver responsibility assessment.[NEWLINE][BOUNDARY][NEWLINE]user: Do you know about Driver Restriction Problem. What Happens If I Am Convicted For Driving Out Of Restriction?[NEWLINE]agent: If you are convicted of an offense while driving out of restriction, your driver license will be revoked[NEWLINE][BOUNDARY][NEWLINE]user: Is there anything I can do if I have a moving violation conviction before I get my driver license or permit with the problem restriction?[NEWLINE]agent: If you have been convicted of any of the following violations: following too closely, tailgating or speeding, the approval for a driver license or permit with the problem driver restriction will be withdrawn[NEWLINE][BOUNDARY][NEWLINE]user: What if my revocation of my license was not alcohol related?
|
superseg_train_5614
|
user: need more info on driver responsibility assessments[NEWLINE]agent: if you are convicted of driving while intoxicated. does this apply to you?[NEWLINE]user: yes[NEWLINE]agent: you will be required to pay a driver responsibility assessment every year for the next three years[NEWLINE][BOUNDARY][NEWLINE]user: Ok, fine. Now I want to know how much an I-PIRP course could cost?[NEWLINE]agent: The cost is set by the course sponsor and the fee varies from one course to another course[NEWLINE][BOUNDARY][NEWLINE]user: What is the procedure for course cancellation?[NEWLINE]agent: the sponsor can not conduct the course or any part of the course?[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: give me more details of the costs of an I-PIRP course
|
superseg_train_5615
|
user: I need help with Driver REsponbility.[NEWLINE]agent: What specifically?[NEWLINE]user: I have a DUI.[NEWLINE]agent: Ok, you'll be required to taken eligibility test every year for th next 3 years.[NEWLINE][BOUNDARY][NEWLINE]user: good to know! Another question, what is the amount I have to pay? What do I do if I have to pay for a driver's liability assessment?[NEWLINE]agent: DMV will send you a statement with the amount you owe. You must pay at least the minimum amount by the payment date or your driver's license will be suspended. You can also pay for the full evaluation.[NEWLINE]user: If you receive more than 6 points on your driving record during an 18-month period, what would the annual assessment be?[NEWLINE]agent: The annual evaluation is $ 25 for each point, in addition to the original six points. The minimum amount you must pay each year is the annual evaluation.[NEWLINE][BOUNDARY][NEWLINE]user: If you need to change your name to where can I do it?[NEWLINE]agent: You must go to a DMV office.[NEWLINE][BOUNDARY][NEWLINE]user: What if someone is convicted of an alcohol or drug related crime or refuses to do a chemical test?
|
superseg_train_5616
|
user: What are the consequences of driving alcoholic in New York?[NEWLINE]agent: There are very bad result. Did you drive with alcohol?[NEWLINE]user: In Washington, I drived alcoholic. But not New York.[NEWLINE]agent: I hope you don't. In New York Otherwise your license is revoked or suspended.[NEWLINE]user: Where is the first place in that we learn to be suspended?[NEWLINE]agent: the punishment is given by the court and prohibition begins[NEWLINE]user: I have another question and if the court puts that prohibition on me, would I have a way to appeal to that? so that they take it away from me?. How do I get an insurance premium reduction?[NEWLINE]agent: You will be mailed a completion certificate 45 days after you complete the online course?[NEWLINE][BOUNDARY][NEWLINE]user: Can anyone qualify for the insurance premium discount?[NEWLINE]agent: Yes anyone that completes the course receives a 10% discount.[NEWLINE]user: Are youthful drivers and ones in risk pool eligible?[NEWLINE]agent: yes.[NEWLINE][BOUNDARY][NEWLINE]user: What is PIRP?
|
superseg_train_5617
|
user: Can picture plates be personalized?[NEWLINE]agent: Yes, some picture plates can be personalized for an additional fee in addition to your picture plate and regular registration fee[NEWLINE]agent: How much does that cost[NEWLINE]user: For personalized plate availability and pricing for the picture plate you are interested in you can browse our collection of picture plates online[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How much do personalized plates cost?[NEWLINE]agent: For Passenger and Commercial Plates the Initial Cost = $ 60.00Annual Fee = $ 31.25[NEWLINE][BOUNDARY][NEWLINE]user: Can I use personalized plates on any type of vehicle?[NEWLINE]agent: You can use personalized plates on passenger vehicles, commercial vehicles, motorcycles and trailers[NEWLINE][BOUNDARY][NEWLINE]user: What plate combinations are restricted?[NEWLINE]agent: Restrictions include: Personalized plates that give the appearance of an official plate or the configuration of special registration classes. Combinations that are considered obscene, derogatory or offensive, and combinations that do not have one letter[NEWLINE][BOUNDARY][NEWLINE]user: What are personalized plates?
|
superseg_train_5618
|
user: can picture plates be personalized?[NEWLINE]agent: yes. some picture plates can be personalized for an addition fee in addition to your picture plate and regular free[NEWLINE]agent: for personalized plate availability and pricing for the picture plate you are interested in... does this apply to you?[NEWLINE]user: can i browse a collection?[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: what can i use for a personalized plate combination?[NEWLINE]agent: your requested plate combination is subject to review[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about How can I file a complaint against a DMV regulated auto business?. What happens if a resolution to my liking is not reached?[NEWLINE]agent: Y can file a complaint by submitting a Vehicle Safety Complaint Report PDF VS-35 along with any supporting documents to the DMV Consumer & Facilities Services Complaint Unit.To submit electronically, download the complaint report available at the link above to your personal device Attach and then email the completed report as well as any supporting documents.[NEWLINE]user: What do I do if the facility does not have a current registration[NEWLINE]agent: There are limitations on any fines and penalties that may be recovered. For additional information on the investigation and hearing process, please see our What to Expect if You File a Complaint Against a DMV Regulated Business[NEWLINE]user: I have an NYS Lemon Law complaint[NEWLINE]agent: Please see Lemon Law Complaints. Once your complaint has been filed, a Consumer Services Representative CSR from DMV will be assigned to handle your complaint[NEWLINE][BOUNDARY][NEWLINE]user: How do I contact you
|
superseg_train_5619
|
user: can picture plates be personalized?[NEWLINE]agent: yes. some picture plates can be personalized for an additional fee in addition to your picture and regular registration fee[NEWLINE]agent: for personalized plate availability and pricing for the picture plate you are interested in. does this apply to you?[NEWLINE]user: where can i see them?[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: what can i use for a personalized plate combination?[NEWLINE]agent: your requested plate combination is subject to review. the dmv is not required to issue your requested plate[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know if is it possible to renew my non-driver ID card if my Temporary Visitor status is extended?[NEWLINE]agent: for that case, you have to go to a DMV office with your updated paperwork from the DHS and we'll update our records to show your new status so you can renew your non-driver ID card.[NEWLINE][BOUNDARY][NEWLINE]user: My father is 64 years old, can he get a reduced fee benefit when renewing his non-driver ID card?[NEWLINE]agent: Yes, he is eligible to get a reduced fee or even "No Fee" ID card.[NEWLINE][BOUNDARY][NEWLINE]user: What would apply to him? he also receives SSI.
|
superseg_train_5620
|
user: Can I personalize my plate?[NEWLINE]agent: Yes depending on the picture.[NEWLINE]agent: Do you need the link to browse the picture collection?[NEWLINE]user: No, I already have it.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How do I get started?[NEWLINE]agent: You must browse the collection.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if the busoiness isn't registered?[NEWLINE]agent: There are limits on fines and penalties that can be given to unregistered businesses.[NEWLINE]user: What happens if the CSR can't get my complaint resolved?[NEWLINE]agent: The case will be given to an Automotive Facilities Inspector for a formal investigation.[NEWLINE]user: What should I do if I can't resolve the issue with the business?[NEWLINE]agent: Submit a Vehicle Safety Complaint Report to the DMV Consumer and Facilities Services Complaint Unit.[NEWLINE][BOUNDARY][NEWLINE]user: How can I find out more about complaints?
|
superseg_train_5621
|
user: What is the cost of a personalized plate for a passenger vehicle?[NEWLINE]agent: The plate for a passenger vehicle has an initial cost of $60 plus an annual fee of $31.25 in addition to your regular vehicle registration fee.[NEWLINE]agent: You do need plates for a regular passenger vehicle, correct? It is not considered a commercial vehicle?[NEWLINE]user: My vehicle is a regular passenger vehicle just used as a retirement vehicle for shopping, errands and vacation, but I would like to have a personalized plate for it.[NEWLINE]agent: Yes, then as stated previously, your cost would initially be $60 plus the annual fee of $31.25 in addition to your regular vehicle registration fee.[NEWLINE][BOUNDARY][NEWLINE]user: What is the maximum amount of characters I can use if I want one of he picture plates?[NEWLINE]agent: For the picture plates, the maximum characters usable is six.[NEWLINE][BOUNDARY][NEWLINE]user: Can my personalized plate be all numbers?[NEWLINE]agent: Combinations that do not have one letter are considered a restricted combination and will not be approved.[NEWLINE][BOUNDARY][NEWLINE]user: What are the different categories of picture plates?[NEWLINE]agent: Picture plate categories are; I Love NY Adventure, Sports, Military and Veterans, Counties and Regions of NY State, Colleges, Fraternities, Sororities, Causes, Professions, Organization, and Motorcycle Plates.[NEWLINE][BOUNDARY][NEWLINE]user: How often is the renewal on the personalized plates?
|
superseg_train_5622
|
user: I want to personalize my plates[NEWLINE]agent: good, you can personalize picture plates for a fee[NEWLINE]agent: are you doing a picture plate[NEWLINE]user: yes I am[NEWLINE]agent: You can look at our available plates online[NEWLINE][BOUNDARY][NEWLINE]user: can I have my naked wife on there[NEWLINE]agent: you might as long as it is not obscene or offensive[NEWLINE][BOUNDARY][NEWLINE]user: so if i choose to do my naked wife and it is art then you will make it?[NEWLINE]agent: we might, it will be reviewed to make sure it is not offensive or obscene[NEWLINE]user: are there rules for what I can do?[NEWLINE]agent: yes, we have character limits and other rules that you can view online[NEWLINE][BOUNDARY][NEWLINE]user: what if my plate is only offensive to some but others consider it art?
|
superseg_train_5623
|
user: EWhat are personalised plates?[NEWLINE]agent: Would you like to know more?[NEWLINE]agent: Please check our linked website for available options.[NEWLINE]user: I'd like to know more about how much (insert X) would cost.[NEWLINE]agent: It would behoove you to check the reference list I previously mentioned.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me what any/all additional fees you charge would be?[NEWLINE]agent: Once again, reference the documents I have linked.[NEWLINE][BOUNDARY][NEWLINE]user: Can I also have a picture plate that is personalised?[NEWLINE]agent: Yes, again, for a fee. Please reference the fee chart for further information.[NEWLINE][BOUNDARY][NEWLINE]user: Can I use them on any vehicle? A trailer? SUV? ETC?[NEWLINE]agent: Yes, as long as they are required to be registered by the DMV, you may use them.[NEWLINE][BOUNDARY][NEWLINE]user: Are there any restrictions on these plates?[NEWLINE]agent: Yes, besides the fee, we do not accept obscene or racist combinations for a plate number.[NEWLINE][BOUNDARY][NEWLINE]user: What is the total price for what I'm looking at?
|
superseg_train_5624
|
user: Can picture plates be personalized?[NEWLINE]agent: Yes, some picture plates can be personalized for an additional fee.[NEWLINE]agent: Which picture plate are you interested in?[NEWLINE]user: Any of them.[NEWLINE]agent: You can browse our collection of picture plates online.[NEWLINE]user: What fees are associated with personalized plates?[NEWLINE]agent: There is an annual fee in addition to your vehicle registration renewal fee and will be paid when you renew your registration. If you renew for two years, there will be two annual fee.[NEWLINE][BOUNDARY][NEWLINE]user: How much do personalized plates cost?[NEWLINE]agent: Passenger and Commercial plates initial cost is $60 and the annual fee is $31.25.[NEWLINE][BOUNDARY][NEWLINE]user: What is considered a personalized plate?[NEWLINE]agent: Personalized plates are standard series plates that have a combination of numbers and letters that you select.[NEWLINE][BOUNDARY][NEWLINE]user: Are there restrictions?
|
superseg_train_5625
|
user: Hi there[NEWLINE]agent: Hello; I understand you'rte asking about personalised plates?[NEWLINE]agent: What would you like to know?[NEWLINE]user: I'd want to know if (xxxx) is available.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: And however much that would cost.[NEWLINE]agent: It is available and would cost $60 to begin with.[NEWLINE][BOUNDARY][NEWLINE]user: What other options do I have with tthose plates?[NEWLINE]agent: We don't have to issue it, but it is treated as a request.[NEWLINE][BOUNDARY][NEWLINE]user: Can I use them on anything?[NEWLINE]agent: Yes, as long as it is registered to the vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: How many characters cna I use?[NEWLINE]agent: Up to 8.[NEWLINE]user: I'd like to know if (xxxxxxxx) is available.[NEWLINE]agent: Yes, it is. Although while it is available, it is still pending approval.[NEWLINE][BOUNDARY][NEWLINE]user: This reminds me ofW h r e.OK good. Now, regarding XXXX. Awesome, thank you.
|
superseg_train_5626
|
user: Do I need a Diesel Opacity Emission for my out of state registered vehicle? It is a model year 1996.[NEWLINE]agent: No, you don't need an inspection, however please note if your vehicle is greater than 8,500 lbs, the NY State Police or the NY Departments of Transportation and Environmental Conservation may request an inspection.[NEWLINE]user: What happens if it fails inspection?[NEWLINE]agent: Then a traffic ticket may be issued.[NEWLINE]user: How much is the ticket?[NEWLINE]agent: That information is not provided.[NEWLINE]user: Before submitting my request to have an inspection station, is there a problem if I do not have a certificate of authority?[NEWLINE]agent: Wait. I understand that you don't have a Certificate of Authority?[NEWLINE]user: Yes, i do not have that yet. Is there a problem?[NEWLINE]agent: In fact, there is. If you are lacking that document, then please do not submit your application to us yet.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, o.k, didn't know that was such a deal. I'll have to get it then. Anyway, do you have any other channel for information?
|
superseg_train_5627
|
user: How do I organise a temporary certificate of emissions waiver?[NEWLINE]agent: Have you an existing diesel emissions inspection certificate that is expired?[NEWLINE]user: No, not at the moment[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Where is a temporary certificate of emissions waiver issued and when is it needed?[NEWLINE]agent: If your existing diesel emissions inspection certificate expires while outside the DEMA, you may apply to the Department of Motor Vehicles for a temporary certificate. This certificate is only available at the DMV Issuing Offices. This temporary certificate allows the vehicle to be operated when displayed on the vehicle[NEWLINE][BOUNDARY][NEWLINE]user: What types of vehicles must undergo a diesel emissions inspection?[NEWLINE]agent: All non-exempt vehicles in the NYMA area or DEMA area with an MGW over 8500 pounds must get an annual diesel emissions inspection. This inspection has to occur at th same time as the annual safety inspection.[NEWLINE][BOUNDARY][NEWLINE]user: Can vehicles that are due for a diesel emissions inspection be carried out at a non-diesel emissions inspection station?[NEWLINE]agent: Non-diesel emissions inspection stations cannot inspect vehicles that are due a diesel emissions inspection.[NEWLINE][BOUNDARY][NEWLINE]user: What vehicles are subject to the diesel emissions inspection?[NEWLINE]agent: All vehicles from 1996 or older with a GVWR less than 8501 pounds are not subject to the OBDII emissions inspection, low-enhanced emissions inspection or the diesel emissions inspection[NEWLINE][BOUNDARY][NEWLINE]user: How does an inspection station become a diesel emissions inspection station?[NEWLINE]agent: The station must prove that it has purchased an approved smokemeter and must send a photocopy of the purchase invoice to the address listed[NEWLINE]user: Where do I go if I have any questions regarding the diesel emissions inspection station?
|
superseg_train_5628
|
user: What do I need to know about Diesel Opacity Emissions?[NEWLINE]agent: Testing isn't required in some areas of New York or for out of state registered vehicles, but vehicles can be tested at any time.[NEWLINE]agent: Have you failed a roadside inspection?[NEWLINE]user: No, I haven't failed a test.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Which vehicles should be inspected?[NEWLINE]agent: Diesel vehicles 1997 or newer and over 8500 pounds that are registered in New York.[NEWLINE][BOUNDARY][NEWLINE]user: That's helpful to hear. You know about the vehicle's requirements. What should I do in order to be ready?[NEWLINE]agent: Keep a copy of all important paperwork in an easy-to-access location[NEWLINE][BOUNDARY][NEWLINE]user: what could happen if we go to a hearing?[NEWLINE]agent: The result of the hearing may be no action, a civil penalty, and/or a suspension or revocation of your ability to operate as a vehicle related business in New York State. You may also be offered the opportunity to pay restitution to the consumer in lieu of the fines and/or penalties, or to have the penalty reduced.[NEWLINE][BOUNDARY][NEWLINE]user: but before that we can try to resolve this right?
|
superseg_train_5629
|
user: I'm confused about an inspection. Do I need a Diesel Opacity Emissions inspection for my vehicle that is driven mainly in NY, but is registered in New Jersey?[NEWLINE]agent: No, you don't need one because it's an out of state vehicle.[NEWLINE]user: I heard there were random inspections at roadside stations. What happens if it fails?[NEWLINE]agent: If that happens, a traffic ticket may be issued.[NEWLINE][BOUNDARY][NEWLINE]user: Very well. Now for the Department of Motor Vehicles, they will contact me about the specific problem I got, right?[NEWLINE]agent: That's right. They are advised to contact the dmv consumer and facilities services complaint unit.[NEWLINE][BOUNDARY][NEWLINE]user: There could be any legal process with this?[NEWLINE]agent: Yes. There may be the opportunity to pass through a hearing waiver to admit the charges and to pay a monetary penalty.[NEWLINE][BOUNDARY][NEWLINE]user: And what happens if I get revoked or something?[NEWLINE]agent: If that's the case, then you'll have to surrender all supplies and cease to operate.[NEWLINE]user: And this will be permanent or I will still have the chance to pay the penalty?[NEWLINE]agent: You can pay your fine or penalty, and then you be able to get back to business.[NEWLINE][BOUNDARY][NEWLINE]user: So, if I don't pay I can end in a hearing, right?
|
superseg_train_5630
|
user: I need help with diesel opacity emmissions.[NEWLINE]agent: The Diesel Opacity Emissions inspection is not required in other areas of NY State or for vehicles registered out-of-state.[NEWLINE]agent: Have you failed a roadside inspection?[NEWLINE]user: Yes and was issued a ticket.[NEWLINE]agent: Yes a traffic ticket can be issued if a vehicle fails the roadside inspection.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if I have questions?[NEWLINE]agent: You can call 1-518-474-0919.[NEWLINE][BOUNDARY][NEWLINE]user: What are the stipulation of diesel powered vehicles and inspections?[NEWLINE]agent: All model year 1996 and older diesel powered vehicles registered anywhere in New York State with a gross vehicle weight rating GVWR less than 8501 pounds are not subject to the OBDII emissions inspection, the low enhanced emissions inspection or the diesel emissions inspection.[NEWLINE][BOUNDARY][NEWLINE]user: What is that number to call for questions?[NEWLINE]agent: It is 1-518-474-0919[NEWLINE][BOUNDARY][NEWLINE]user: Where can I get my vehicle tested?
|
superseg_train_5631
|
user: Please tell me about the diesel opacity emissions inspection.[NEWLINE]agent: this inspection is not required in other areas of NY states or for vehicles registered outside of the state. Nonetheless, if the vehicle has an MGW of more than 8500 lbs then the NY State Department of Environmental Conservation, the NY State Department of Transportation, or the NY State Police can do a test for any diesel-powered vehicle.[NEWLINE]agent: did your vehicle failed a roadside inspection?[NEWLINE]user: No, it didn't fail any inspection.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me when and where a diesel inspection can happen?[NEWLINE]agent: The diesel emissions inspection is made at the annual safety inspection and it's done at a diesel emissions inspection station.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question for about Investigation process. What happens after the investigation is completed?[NEWLINE]agent: This will depend on what is found in the investigation. The result could be no action at all, a warning letter Notice of Investigation put in your file, or a formal administrative hearing before an Administrative Law Judge.[NEWLINE]user: They said something about a hearing waiver where I would just pay a monetary penalty. What if I don't accept the waiver?[NEWLINE]agent: If you reject their offer, a hearing must be held.[NEWLINE][BOUNDARY][NEWLINE]user: What does the hearing process entail?
|
superseg_train_5632
|
user: How do I add a user to my account?[NEWLINE]agent: Email us your information to get an additional user ID.[NEWLINE]user: I don't need another ID.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How do I change the user that's logged in?[NEWLINE]agent: Are you doing someone else's duties?[NEWLINE]user: Yes I am.[NEWLINE]agent: Email us to request another ID. Never share ID's and passwords.[NEWLINE]user: I can't just login with the old one?[NEWLINE]agent: No. We don't provide support for people using other people's ID.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if the person with the LENS login quit and I can't get into the system?[NEWLINE]agent: Email us with the user and LENS customer number so we can disable their access.[NEWLINE]user: Can I remove a user that no longer works here?
|
superseg_train_5633
|
user: how do i add a user?[NEWLINE]agent: to get an additional user ID. does this apply to you?[NEWLINE]user: yes[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: how do i remove a user?[NEWLINE]agent: if a LENS user leaves your organization you can remove them by completing the following steps[NEWLINE]agent: if a lens user leaves your organization you can not log in to lens. does this apply?[NEWLINE]user: yes[NEWLINE]agent: identify the user and your LENS customer number[NEWLINE][BOUNDARY][NEWLINE]user: ok thanks also i would like to find out how to get my standard driving summary at a DMV office?[NEWLINE]agent: a completed Request for Driving Record Information PDF MV-15C proof of identity 3[NEWLINE][BOUNDARY][NEWLINE]user: How to Get Standard, Lifetime Summaries, and CDLs Online Through MyDMV
|
superseg_train_5634
|
user: How do I change the user for a task?[NEWLINE]agent: Are you taking on tasks that were assigned to someone else?[NEWLINE]user: No, I've been doing them.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Can I use the same login for multiple people?[NEWLINE]agent: We can provide you with an additional ID and password, sharing is not allowed.[NEWLINE][BOUNDARY][NEWLINE]user: Can I remove a user that no longer works here?[NEWLINE]agent: Yes, you can login and remove them under User Profile Maintenance.[NEWLINE][BOUNDARY][NEWLINE]user: WHat do I need to do to get another ID?[NEWLINE]agent: Email us with your roster number and a picture of their driver's license.[NEWLINE][BOUNDARY][NEWLINE]user: Does everybody get their own login?[NEWLINE]agent: Yes, we assign a unique user ID and password to each person.[NEWLINE][BOUNDARY][NEWLINE]user: How do I change the users?
|
superseg_train_5635
|
user: Hello, I am looking into how I can add a user.[NEWLINE]agent: I can help you with that. Will you need an additional user ID?[NEWLINE]user: No I do not.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Will I need the NY State Driver license?[NEWLINE]agent: Yes you will.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, good to know. Now, how do I remove a user?[NEWLINE]agent: No problem, you can remove a user by following a list of steps. The first on is to log on to LENS.[NEWLINE]agent: Was it a LENS user that left?[NEWLINE]user: No, not at all.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Do I log onto LENS next?
|
superseg_train_5636
|
user: How do I change users?[NEWLINE]agent: Is someone taking on another user's duties?[NEWLINE]user: Yes another person is taking on the duties,[NEWLINE]agent: You will need to request additional user IDs. Do not share the former user's ID and passwod with the new user.[NEWLINE][BOUNDARY][NEWLINE]user: Does the applicant get a personal ID and password?[NEWLINE]agent: Yes, when the DMV creates a LENS roster, we issue a personal ID and password to the applicant.[NEWLINE][BOUNDARY][NEWLINE]user: How do I register for LENS?[NEWLINE]agent: Log in to LEN.S and provide ID informatio[NEWLINE][BOUNDARY][NEWLINE]user: That is good. But I would like to discuss getting standard and lifetime abstracts by mail. Can I order my registration at the same time that I am renewing my license?[NEWLINE]agent: yes, mark the blue box on your renewal notice and add the $ 10.00 search fee to your renewal fee.[NEWLINE][BOUNDARY][NEWLINE]user: how to get standard, lifetime summaries and CDLs online through MyDMV
|
superseg_train_5637
|
user: I don't know what an ignition interlock device is.[NEWLINE]agent: It measures the alcohol level in your breath and keeps the car from starting if the levels are too high.[NEWLINE]agent: Was it ordered by the court?[NEWLINE]user: No, not a court ordered device.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How do I get the interlock restriction off of my license?[NEWLINE]agent: Your monitor can fill out a form saying you don't have to have it anymore. Take the form to the DMV.[NEWLINE][BOUNDARY][NEWLINE]user: I heard there is a 'Impaired Driver Program' for drug-addicted drivers. Are the penalties of those who participate in this program postponed?[NEWLINE]agent: no the program doesn't change them[NEWLINE][BOUNDARY][NEWLINE]user: Can the court adjudge other than punishment?[NEWLINE]agent: Maybe the court may gives a Continuation of Driving Privileges. But it doesn't mean innocence[NEWLINE]user: So What does it mean?[NEWLINE]agent: If you take a continuation, your suspension will begin 20 days after the sentencing.[NEWLINE]user: If I continue drive despite sentencing, what is the consequences?
|
superseg_train_5638
|
user: I was wondering about ignition interlock device. What can you tell me about it?[NEWLINE]agent: It is a device to measures alcohol level and prevents the motorist to start the vehicle until an acceptable breath sample is provided.[NEWLINE]agent: The device can be ordered by a court to be installed.[NEWLINE]user: What will happen if it is ordered by a court?[NEWLINE]agent: When that happens, the device will remain installed on any vehicles the motorist owns or operate for at least six months. In addition it will be added to the driver license record even if the license is revoked.[NEWLINE][BOUNDARY][NEWLINE]user: What happens when someone is convicted to Leandra's Law?[NEWLINE]agent: They will either enter a period of probation or to a conditional discharge. Ignition interlock device will remain at least 12 months in any owned or operated vehicle of this person.[NEWLINE]user: Do the Leandra's Law contain different parts?[NEWLINE]agent: Yes. The law establishes a new Class E Felony which prevent any person to operate a motor vehicle under alcohol or drugs influence when a child 15 years old or younger is present in the vehicle as a passenger. Other than that, there is the part where the convicted person is sentence as described above.[NEWLINE][BOUNDARY][NEWLINE]user: When can i apply a new driver license without the ignition interlock restriction?[NEWLINE]agent: You can apply for a new document when your ignition interlock monitor give you a form that states that you do not need the device anymore. You need to take this form to a local DMV office to apply.[NEWLINE][BOUNDARY][NEWLINE]user: Could i get convicted under the Leandra's Law even if the child is already 16 years old this year but still not yet reach his or her birthday?
|
superseg_train_5639
|
user: what is an ignition interlock device?[NEWLINE]agent: an ignition interlock device connects to a motor vehicle ignition system[NEWLINE]agent: if ignition interlock is ordered by a court. does this apply to you?[NEWLINE]user: no[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: what are the different parts of leandras law and what are the penalties for conviction?[NEWLINE]agent: leandra's law includes the following provisions. the law establized a new class e felony[NEWLINE]user: How long will it take to receive the certificate if we take the class online?[NEWLINE]agent: It usually takes 14 business days.[NEWLINE][BOUNDARY][NEWLINE]user: Will this program stop my insurance from going up?[NEWLINE]agent: Unfortunately, it does not, but it does help reduce your current base rate by 10%.[NEWLINE][BOUNDARY][NEWLINE]user: Am I eligible for both reductions?[NEWLINE]agent: You will need to check with your insurance company.[NEWLINE][BOUNDARY][NEWLINE]user: When do you think they will apply the start date for the premium discount?
|
superseg_train_5640
|
user: Hello I am curious, what is an ignition interlock device?[NEWLINE]agent: Sure no problem, I can help you with that. An ignition interlock device connects to a motor vehicle ignition system and measures the alcohol content in the breath of the operator[NEWLINE]agent: Was the ignition interlock ordered by the court?[NEWLINE]user: No it was not.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What is Leandras law?[NEWLINE]agent: Thank you for asking, it is A court that sentences a person for a conviction on or after August 15, 2010 must impose a conditional discharge or probation[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible for me to make a payment at one of your locations? And what should I bring?[NEWLINE]agent: Sure, you can. To do it, please bring a check or money payable to for at least the minimum amount on your statement, to your local DMV office.[NEWLINE][BOUNDARY][NEWLINE]user: O.k, i'll have that in mind. Sorry to ask but, Could you remind me what is this driver responsibility assessment?[NEWLINE]agent: No problem. The driver responsibility assessment is a fee you must pay to DMV over a three year period if you're convicted of certain traffic offenses in NYS or in case you accumulate 6 or more point on your driving record in the time of 18 months. Be aware that this fee is additional to any fine, subcharges or penalties that you must pay. We hope prevent the repeated behavior with this, improving traffic safety.[NEWLINE]user: Did you say that fee is additional to any other i have to pay up?
|
superseg_train_5641
|
user: Hello, I want to know about the ignition interlock device[NEWLINE]agent: this is a device that connects to a motor vehicle ignition system and reads the alcohol level of the driver by a breath test and prevents the vehicle from starting if the measure is not acceptable.[NEWLINE]agent: did you get the ignition interlock ordered by a court?[NEWLINE]user: No, it didn't.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What is the way to remove the ignition interlock restriction from my driver license?[NEWLINE]agent: You have to get a form from your ignition interlock monitor stating that you are no longer required to use the device in your vehicles and take that form to the DMV office to apply for a new document without the restriction.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Let me ask another question. for the DMV office. Well that's something I'd like to avoid. Can I respond to a ticket at a TVB office?[NEWLINE]agent: Yes, simply follow the instructions on the ticket. Be sure to bring proof of identity such as your driver license.[NEWLINE][BOUNDARY][NEWLINE]user: How can I answer these types of traffic tickets?[NEWLINE]agent: You have to contact the court directly. A suspension due to a traffic ticket is an 'indefinite' suspension.[NEWLINE]user: What is an indefinite suspension?
|
superseg_train_5642
|
user: I want to know about the ignition interlock device.[NEWLINE]agent: this is a device used to measure the alcohol content in the breath of a driver. The device connects to the vehicle ignition system and prevents the vehicle from starting if the results are not satisfactory.[NEWLINE]agent: did a court ordered you to use an ignition interlock?[NEWLINE]user: No, it didn't.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How can I remove an ignition interlock restriction from my driver license?[NEWLINE]agent: You have to ask your ignition interlock monitor to give you a form that states that you no longer have to install the device, then submit that form to the DMV to get you a new document without the restriction.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to confirm if I have the right to drive to school or work if I have an A2 problem driver restriction?[NEWLINE]agent: Yes, you may drive to and from your place of employment or education when required.[NEWLINE]user: if I'm driving for employment I need a letter from my boss, right?[NEWLINE]agent: If you have an ignition interlock restriction your employer must provide you with signed documentation, on company letterhead, saying they have knowledge of the ignition interlock restriction. The letter must also give you permission to operate the vehicle for business purposes without the device.[NEWLINE]user: which form do I need when I apply for my license after an ignition interlock restriction?[NEWLINE]agent: You will need the Application for Driver License or Non-Driver ID Card, which is form MV-44.[NEWLINE]user: is driving to my kids daycare allowed?
|
superseg_train_5643
|
user: I'd like to look into Interlock devices[NEWLINE]agent: It is a device that determines your BAC prior to igniting your car's engine[NEWLINE]agent: It would be part of a court order.[NEWLINE]user: Where can I see if that was part of a court order against me?[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: And where can I see the other penalities if I was convicted under Leandra's Law[NEWLINE]agent: You may Google or or look in this reference for Leandra's Law[NEWLINE][BOUNDARY][NEWLINE]user: so I can just do it online?[NEWLINE]agent: Yes, you can do it online, by phone, by mail or at a TVB office.[NEWLINE][BOUNDARY][NEWLINE]user: If you don't notify me when my ticket is in and ready for my plea do I get a free dismissal or something else that favors me?[NEWLINE]agent: If you do not receive a notification you are still responsible to contact TVB and enter a plea for your ticket.[NEWLINE]user: what am I looking at if I just say I'm guilty?
|
superseg_train_5644
|
user: can you tell me what is an ignition interlock device?[NEWLINE]agent: it connects to a motor vehicle and ensures the driver is not too intoxicated[NEWLINE]agent: sometimes the interlock device is ordered by a court, has yours been?[NEWLINE]user: it hasnt been ordered by a court i dont think[NEWLINE]agent: how long has it been installed?[NEWLINE][BOUNDARY][NEWLINE]user: im not sure, is there any way i can remove the restriction from my license?[NEWLINE]agent: you need to apply for a seperate document[NEWLINE]user: will they help me with the removal?[NEWLINE]agent: you need to ensure that you are no longer in need of this restriction[NEWLINE][BOUNDARY][NEWLINE]user: is there any specific information about this?[NEWLINE]agent: yes please read - See additional information about Leandra 's Law at the NY State Governor 's Traffic Safety Committee Alcohol, Drugs and Impaired Driving [ 1 ] page[NEWLINE][BOUNDARY][NEWLINE]user: what are the penalties for convictions?
|
superseg_train_5645
|
user: I need a TVB ticket[NEWLINE]agent: Do you want to do that online?[NEWLINE]user: No[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need additional information?[NEWLINE]user: Yes[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to print a substitute ticket?[NEWLINE]user: No[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to pick up a printed one at a TVB office?[NEWLINE]user: No[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need more information on what to do if your traffic ticket is not available[NEWLINE]user: Yes[NEWLINE]agent: If a traffic ticket is not available to print the transaction will give you instructions on what you can do[NEWLINE]user: What if it's not available to print?
|
superseg_train_5646
|
user: how can i get a copy of a tvb ticket?[NEWLINE]agent: if your traffic violations ticket tvb traffic ticket is lost or destroyed you can print a substitute online. does this apply to you?[NEWLINE]user: Yes[NEWLINE]agent: was your traffic violations ticket lost or destroyed?[NEWLINE]user: No[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: what does the new online print need?[NEWLINE]agent: the ticket you are replacing must have the words 'traffic violations bureau' at the bottom[NEWLINE]user: what do i need?[NEWLINE]agent: you will need the tvb traffic ticket number sample ticket[NEWLINE]user: do i enter all this myself?[NEWLINE]agent: Enter all of the other information to determine if the dmv can locate the ticket record[NEWLINE][BOUNDARY][NEWLINE]user: what do i do if my traffic ticket is not available?[NEWLINE]agent: the transaction will give you instructions on what you can do[NEWLINE][BOUNDARY][NEWLINE]user: are substitute tickets i print from this transaction the same as tickets printed?[NEWLINE]agent: Yes. a substitute ticket that you print from this transaction has exactly the same information[NEWLINE][BOUNDARY][NEWLINE]user: can i print any ticket i have?
|
superseg_train_5647
|
user: How do I get a copy of a TVB ticket?[NEWLINE]agent: Can you go online?[NEWLINE]user: yes.[NEWLINE]agent: Is your TVB ticket lost or destroyed?[NEWLINE]user: No it is not.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What can I do if my ticket is not available?[NEWLINE]agent: Is it not available to print?[NEWLINE]user: No it is not available to print.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What would i need for DMV to locate it?[NEWLINE]agent: Your DMV ID number or client number.[NEWLINE][BOUNDARY][NEWLINE]user: Can I print substitute tickets?
|
superseg_train_5648
|
user: I need a copy of a ticket.[NEWLINE]agent: Do you lose it?[NEWLINE]user: No, I need to pay it.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need a substitute ticket?[NEWLINE]user: No, I want to look it up online.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How can I get a copy?[NEWLINE]agent: You can print it out.[NEWLINE][BOUNDARY][NEWLINE]user: Will it have the same information that the TVB office provides?[NEWLINE]agent: Yes, it has the exact information.[NEWLINE][BOUNDARY][NEWLINE]user: How do I replace it?[NEWLINE]agent: Go online and print it.[NEWLINE]user: What will I need?
|
superseg_train_5649
|
user: Hi there, I'm looking for a copy of my TVB ticket that I got recently[NEWLINE]agent: Are you looking fot a copy of the ticket itself, the violation that happened or are is it an Unpaid ticket?[NEWLINE]user: I'm looking to get a copy of it before I pay it online. I've seen the ticket, though I would like a copy for my own records.[NEWLINE]agent: I would love to help you with that. Can you log into the online portal that will allow you to see them?[NEWLINE]user: Yes, I can login or give you my DMV number/name/etc or just do it myself.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: So given the information you gave me, the ticket isn't available to print. Is it possible to come into a DMV location or can you give me a mailing address?[NEWLINE]agent: When you load up the ticket, it will give you instructions on how to either view it, contest it or pay it. Please make sure to read all options carefully as they do impact both how,long the ticket stays open and how long it takes to close, once you have paid.[NEWLINE][BOUNDARY][NEWLINE]user: Greg Runner, 10/10/1986/M[NEWLINE]agent: To confirm, you are Greg Runner, with a DoB of 10 Oct 1986 and are a male. Is this correct?[NEWLINE][BOUNDARY][NEWLINE]user: Yes, I would like either the ability to have one mailed to me or be able to pick one up without standing in a line[NEWLINE]agent: I can help you with that. If you can give me your email so we can make a confirmation check to confirm identity, I can do that, or I can give you a code to go to a local DMV branch to do this in person.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if they can't load the code?
|
superseg_train_5650
|
user: How do I get a ticket of a TVB ticket?[NEWLINE]agent: Are you able to get online?[NEWLINE]user: Yes I can.[NEWLINE]agent: Was your TVB ticket lost or destroyed?[NEWLINE]user: Yes it was lost.[NEWLINE]agent: You can print a substitute online. The ticket you are replacing must have the words Traffic Violations Bureau at the bottom.[NEWLINE][BOUNDARY][NEWLINE]user: I really promise you it won't happen again. What effect do points have on my driving record?[NEWLINE]agent: You can see that using a referenced document or at a local branch.[NEWLINE]user: But what if I got a revoked status?[NEWLINE]agent: You can check to see if point reduction will remove said revoked status, or you can go to a local branch.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get them reduced?[NEWLINE]agent: Yes, via a point reduction class or taking the road test over again.[NEWLINE][BOUNDARY][NEWLINE]user: Will it hit my record before the 10 weeks it says it will?
|
superseg_train_5651
|
user: I would like a copy of a TVB ticket.[NEWLINE]agent: Is it lost or destroyed?[NEWLINE]user: No it's not.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to print it?[NEWLINE]user: No, I want to view it.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can an open ticket be printed?[NEWLINE]agent: Yes, just provide the information.[NEWLINE][BOUNDARY][NEWLINE]user: How do I print it?[NEWLINE]agent: Go online, the ticket has to be from traffic violations bureau.[NEWLINE][BOUNDARY][NEWLINE]user: Can I print all of my tickets?[NEWLINE]agent: Yes, just provide information for one open ticket.[NEWLINE][BOUNDARY][NEWLINE]user: Will the ticket look the same?[NEWLINE]agent: Yes, it will be the same as the office ticket.[NEWLINE][BOUNDARY][NEWLINE]user: What will I need to print it?
|
superseg_train_5652
|
user: how do i know my driving record shows my PIRP course completion?[NEWLINE]agent: if you need to verify that your course completion is on your dmv record. does this apply to you?[NEWLINE]user: Yes[NEWLINE]agent: you can request a copy of your drivig record[NEWLINE][BOUNDARY][NEWLINE]user: About the tests or a final exam for an I-PIRP course, are there additional questions in addition to the knowledge tests about the course content?[NEWLINE]agent: In addition to the knowledge tests about the course content, there will be questions to help verify your identity and participation in the course.[NEWLINE][BOUNDARY][NEWLINE]user: and the sponsor can't repeat the course for me?[NEWLINE]agent: A sponsor may offer you to retake the same course at no additional cost. The sponsor is not obligated to offer this.[NEWLINE][BOUNDARY][NEWLINE]user: Do I receive points and insurance reduction if I take an I-PIRP course?[NEWLINE]agent: Yes[NEWLINE][BOUNDARY][NEWLINE]user: What is the I-PIRP / ADM program?
|
superseg_train_5653
|
user: How do I know my driving record shows my PIRP course completion?[NEWLINE]agent: Do you need to verify that your course completion is on your DMV record?[NEWLINE]user: Yes[NEWLINE]agent: You can request a copy of your driving record[NEWLINE][BOUNDARY][NEWLINE]user: I'm curious as to how much these driving violations would cost me?[NEWLINE]agent: The amount to pay will depend on the type of violation or the total number of points on your driving record.[NEWLINE][BOUNDARY][NEWLINE]user: I must pay this even if my license is not from the state of new york?[NEWLINE]agent: Yes, it doesn't matter if your license is from the state or not, or even if you have or not a license.[NEWLINE][BOUNDARY][NEWLINE]user: O.k., I get it. But how much can I pay by year?[NEWLINE]agent: the annual assessment is $250 and that's the minimum amount.[NEWLINE][BOUNDARY][NEWLINE]user: I see, and since when this exist?
|
superseg_train_5654
|
user: Good morning. I would like to know how I know if my driving record shows my PIRP course completion?[NEWLINE]agent: Good morning! Do you need to verify that your course is completed?[NEWLINE]user: Yes, if it is on my DMV record.[NEWLINE]agent: No problem, you can request a copy of your driving record.[NEWLINE][BOUNDARY][NEWLINE]user: Could you tell me what details they need for the course? Will my personal details be preserved after the course is completed?[NEWLINE]agent: for more details on service policies Read the privacy and security information on the I - PIRP sponsors website. But I can go. Sponsors must store their personal information on a secure server for a period of time specified by the DMV....[NEWLINE][BOUNDARY][NEWLINE]user: And what is the cost of an I-PIRP course?[NEWLINE]agent: The cost is established by the course sponsor and the fee varies from one course to another. Its cost is clearly indicated before registering for the course. It is an advantage for you to compare the courses and their fees.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if the person who enrolls in the course is not the same person who takes it?[NEWLINE]agent: It is important to know that anyone who attempts to defraud the system or who accepts a certificate of completion of the course and its associated benefits without having personally completed the entire course has committed a crime and may be subject to prosecution, fines and imprisonment.[NEWLINE]user: And is there any problem if I don't have a DMV identification number?
|
superseg_train_5655
|
user: How to know that my PIRP course completion shows on my driving record?[NEWLINE]agent: Request a copy of your driving license to verify that.[NEWLINE]user: Is there any other way to verify my course completion on the DMV record?[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Does point reduction protects me from future violations or points?[NEWLINE]agent: No. It does not. It is only for violations occurred eighteen months before course completion and does not affect earlier violations points.[NEWLINE][BOUNDARY][NEWLINE]user: ok thanks, i also want to know, what is a standard driving record?[NEWLINE]agent: Standard driver records contain information related to your record for the past few years[NEWLINE][BOUNDARY][NEWLINE]user: Btw, in point reduction on my license and driving record. Is it possible that point reduction would have an effect on a scheduled hearing?[NEWLINE]agent: It will not affect a scheduled hearing.[NEWLINE][BOUNDARY][NEWLINE]user: I have another concern about insurance premiums reduction, can my discount start right away, as required by New York law?[NEWLINE]agent: Immediately, retroactive to date of course completion.[NEWLINE]user: How will the DMV be made aware of my PIRP course and point reduction?[NEWLINE]agent: After you complete the course, the course sponsor will notify the DMV within 10 weeks. 4 active points will then be deducted from your driving record.[NEWLINE][BOUNDARY][NEWLINE]user: Can the point reduction help if my license has already been revoked or suspended?[NEWLINE]agent: No. It will not affect that.[NEWLINE]user: How about Driver Responsibility Assessment? Could it affect that?
|
superseg_train_5656
|
user: how do i know my driving record show my PIRP course completion?[NEWLINE]agent: if you need to verify that your course completion is on your dmv record. does this apply to you?[NEWLINE]user: Yes, it does.[NEWLINE]agent: you can easily request a copy of your driving record[NEWLINE]user: what happens if my course completion is not recorded into my driving record?[NEWLINE]agent: [16] contact the course sponsor[NEWLINE][BOUNDARY][NEWLINE]user: Alright. But what if I plead guilty to a crime that carries a penalty of 5 or more points?[NEWLINE]agent: Under Part 132 of the Commissioner's Regulations, if you plead guilty to a violation that results in 5 or more points, your license can be revoked. Before entering your plea, you can speak with an attorney.[NEWLINE][BOUNDARY][NEWLINE]user: which is the topic[NEWLINE]agent: Tickets[NEWLINE][BOUNDARY][NEWLINE]user: how to file a guilty plea
|
superseg_train_5657
|
user: Does my record show on my PRIP?[NEWLINE]agent: If it needs to, it will. You can request confirmation at a local branch.[NEWLINE]user: I think it does; will it be there?[NEWLINE]agent: Yes, if needed, it will be.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if i am convicted of an alcohol or drugged driving-related offense or if I refuse to take a chemical test?[NEWLINE]agent: The minimum annual assessment is $250 and the total for three years will be $750.[NEWLINE]user: What if I have 6 points on my driver record for violations committed for a span of 18 months?[NEWLINE]agent: You would pay the $100 minimum annual assessment and the total of $300 for three years.[NEWLINE][BOUNDARY][NEWLINE]user: Can I pay off the assessment at one time?[NEWLINE]agent: Yes, you actually can pay the assessment for the three years when you receive your first statement.[NEWLINE][BOUNDARY][NEWLINE]user: What can I use for payment at the DMV office?
|
superseg_train_5658
|
user: Can my driving record show PIRP completion?[NEWLINE]agent: It can but you would need to request a copy of your full record.[NEWLINE]user: I haven't requested a copy yet; can I find out somewhere else?[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find that?[NEWLINE]agent: You can find it on our website.[NEWLINE][BOUNDARY][NEWLINE]user: I appreciate it. I would also like to find out about the Point and Insurance Reduction Program. I have heard about this. Is it a real thing?[NEWLINE]agent: Yes, sure is. It's a DMV feature, which allows you to take a DMV- approved Point and Insurance Reduction Program that will help to prevent you lose your license in case you have already 11 or more points on your driving record.[NEWLINE][BOUNDARY][NEWLINE]user: I also have a question about point reduction. What if the hearing was called but never took place?[NEWLINE]agent: You're fine, until the hearing date.[NEWLINE][BOUNDARY][NEWLINE]user: I'm interested in learning more about assessing driver liability. How much longer do I pay for these offenses?[NEWLINE]agent: If you have been convicted of certain traffic offenses in NY or have accumulated 6 or more points on your record within 18 months, you will have to pay DMV over a three year period.[NEWLINE][BOUNDARY][NEWLINE]user: I'm curious how the point reduction would affect my driving record in preparation for the hearing?[NEWLINE]agent: It won't affect the hearing itself.[NEWLINE][BOUNDARY][NEWLINE]user: What about if I already completed the course in question?[NEWLINE]agent: It will arrive at the DMV within 10 weeks of successful completion.[NEWLINE][BOUNDARY][NEWLINE]user: Sounds good to me.
|
superseg_train_5659
|
user: Can I get the PIRP discount if a young driver is already getting an education discount?[NEWLINE]agent: It is best to contact your insurance company and their policies for this matter.[NEWLINE][BOUNDARY][NEWLINE]agent: You can find out more info here: Learn how to reduce driving record points. [1[NEWLINE]user: Ok thank you so much[NEWLINE][BOUNDARY][NEWLINE]user: are there any preventions of fees being increased?[NEWLINE]agent: Unfortunately for that, there are not.[NEWLINE][BOUNDARY][NEWLINE]user: What will I need to appeal a fine that I have online if I request a stay of a suspension?[NEWLINE]agent: For that, you need to submit a written "Stay Argument"[NEWLINE][BOUNDARY][NEWLINE]user: When can I appeal the denial of an application to reopen the default conviction?
|
superseg_train_5660
|
user: How do I get an insurance premium reduction?[NEWLINE]agent: The course sponsor will mail you a completion certificate within 45 business days after you complete the classroom course or 14 business days after you complete an online course[NEWLINE]agent: Have you presented your certificate to your insurance company within 90 days after you completed the course?[NEWLINE]user: No[NEWLINE]agent: Why not?[NEWLINE]user: I presented it after 90 days[NEWLINE]agent: In that case the insurer may issue the premium discount effective from the date presented[NEWLINE][BOUNDARY][NEWLINE]user: I was just thinking about asking about point reduction when I remembered. What does it mean to lose points?[NEWLINE]agent: " Point reduction " means the number of points on your driving record used to calculate the number of total points received within 18 months will be reduced by 4 points and may help you avoid a suspension[NEWLINE][BOUNDARY][NEWLINE]user: Ok, fine. Another question, if as a young person I am already receiving a driver's education reduction, can I still access the PIRP discount?[NEWLINE]agent: Contact your insurance company or agent to learn if both reductions will be given at the same time[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need any more information on reducing driving record points?[NEWLINE]user: Yes[NEWLINE][BOUNDARY][NEWLINE]user: Any other ways to reduce driving record points?[NEWLINE]agent: Any insured driver who is the principal operator and completes a Point & Insurance Reduction Program course will receive the 10 % reduction[NEWLINE][BOUNDARY][NEWLINE]user: What if more than one person named on a policy completes the PIRP course?
|
superseg_train_5661
|
user: Can there be more than one discount applied for a young driver?[NEWLINE]agent: It is possible. It varies by insurance company so it is best to contact them[NEWLINE][BOUNDARY][NEWLINE]agent: Did you review the article on how to reducedriving record points?[NEWLINE]user: I have not did that yet, no[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Will my premium raise due to PIRP?[NEWLINE]agent: No it will not[NEWLINE][BOUNDARY][NEWLINE]user: Is there an infraction that I can commit that does not deserve points?[NEWLINE]agent: Yes... bicycle violations, pedestrian violations and parking violations.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I am in New York and receive more than 6 points in 18 months?[NEWLINE]agent: You must pay a Driver Responsibility Assessment fee.[NEWLINE][BOUNDARY][NEWLINE]user: A few months ago I was in another country and was convicted of a traffic violation, will I have problems here for that?
|
superseg_train_5662
|
user: I heard there was a way to get my premiums reduced[NEWLINE]agent: Yes there is a course you can take.[NEWLINE]agent: How soon do I get the discount?[NEWLINE]user: The discounnt will be retroactive to the date you took the course.[NEWLINE]agent: your liability and collision premium reduction will begin immediately, if you give your insurance co. the certificate with in 90 days.[NEWLINE]user: Good to know. Do you happen to know information on how do I receive the point reduction? When will the DMV know if I have completed the course?[NEWLINE]agent: They will know within 10 weeks.[NEWLINE][BOUNDARY][NEWLINE]user: This reminds me of Will the course prevent my insurance company from increasing my premiums?. How do I get the certificate?[NEWLINE]agent: The course sponsor will mail you a completion certificate within 45 business days after you complete the classroom course[NEWLINE]user: what if I take it online?[NEWLINE]agent: 14 business days after you complete an online course a certificate will be mailed.[NEWLINE][BOUNDARY][NEWLINE]user: Do I have to do this every year?[NEWLINE]agent: No, the discount is good for 36 months.[NEWLINE][BOUNDARY][NEWLINE]user: Can more than onefamily member get the discount?[NEWLINE]agent: No, only the principal driver can get 10 percent off[NEWLINE]user: ok thank you
|
superseg_train_5663
|
user: How can I get reductions on insurance premiums?[NEWLINE]agent: wE WOULD LOVE TO HELP BUT IT VARIES PER INSURANCE COMPANY. Contact your insurance company or agent to learn if both reductions will be given at the same time[NEWLINE][BOUNDARY][NEWLINE]agent: Are you already receiving a discount on the premium?[NEWLINE]user: yes but how can I reduce it more?[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: If the course is taken, will it prevent my premiums from going up?[NEWLINE]agent: Unfotunately no.[NEWLINE][BOUNDARY][NEWLINE]user: For 'Leandra's Law,' may I ask another question? When did this law become effective?[NEWLINE]agent: leandr'as law was signed into law on november 18, 2009 in honor of leandra rosado[NEWLINE][BOUNDARY][NEWLINE]user: how do i remove the ignition restriction from my driver license?[NEWLINE]agent: your ignition interlock monitor must give you a gorm that states that you are no longer required to install and maintain the ignition device[NEWLINE][BOUNDARY][NEWLINE]user: where can i find additional information on leandras law?[NEWLINE]agent: see additional information about leandras law at the ny state governors traffic safety committee alcohol[NEWLINE][BOUNDARY][NEWLINE]user: what the new class e felony?[NEWLINE]agent: the law states that no personal shall operate a motor vehicle under the influence of alcohol or drugs while a child who is 15 years of age or younger is a passenger in the behicle.[NEWLINE][BOUNDARY][NEWLINE]user: who is leandra?
|
superseg_train_5664
|
user: How can I learn about lowering my insurance premium?[NEWLINE]agent: You can check with your insurance agent if you have a young driver.[NEWLINE][BOUNDARY][NEWLINE]agent: Does your young driver have any driving points?[NEWLINE]user: I do not think she has any driving points.[NEWLINE][BOUNDARY][NEWLINE]user: How can we work on lowering our insurance premium?[NEWLINE]agent: You can take a safety course, for which you will receive a certificate of completion.[NEWLINE]user: What will be the consequence if I have an alcohol or drug related violation in new york state?[NEWLINE]agent: your license or privilege to drive in new york state will be revoked or suspended[NEWLINE]user: am i eligible for a conditional license?[NEWLINE]agent: you may be eligible for a conditional license or a conditional driving privelage[NEWLINE]user: is revoction possible?[NEWLINE]agent: your order of suspension or revocation from the department of motor vehicles dmv will indicate a nearby state or county motor behicle office where you may enroll in the impaired driver program[NEWLINE][BOUNDARY][NEWLINE]user: names change?
|
superseg_train_5665
|
user: Can I get a PIRP discount if the youth driver is already receiving driver education reduction?[NEWLINE]agent: Contact your insurance company to ask.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to know how to reduce driving points?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Will PIRP prevent my insurance company from raising my premium?[NEWLINE]agent: It does not prevent premium increases?[NEWLINE][BOUNDARY][NEWLINE]user: Without a doubt. I need to inquire about the driver at this stage. How can I avoid having to use an ignition interlock device?[NEWLINE]agent: You must get a form signed by the monitoring agency.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have already completed all three reqyuirements for removal?[NEWLINE]agent: You still must get a form signed by the monitoring agency confirming to the court completion of the requirements needed to remove it.[NEWLINE]user: What if I already did?[NEWLINE]agent: You would still need to talk to the issuing agency.```````````````[NEWLINE]user: Can I determine whether my conviction or not was a felony?
|
superseg_train_5666
|
user: Can I get both a youth and PIRP discount?[NEWLINE]agent: You would need to speak with your insurance company.[NEWLINE][BOUNDARY][NEWLINE]agent: They can tell you more about your premiums.[NEWLINE]user: Ok; how can I reduce my points on my record then?[NEWLINE][BOUNDARY][NEWLINE]user: If you find an accredited cours,e they will give you all the pertinent information.[NEWLINE]agent: They'll tell you everything you need to know.[NEWLINE]user: I see, another question, how can I resolve a ticket from the Traffic Infractions Office? Should I follow the instructions on the ticket?[NEWLINE]agent: You can follow the instructions on the ticket to answer the ticket at a TVB office, but be sure to bring proof of identity along with you.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I don't respond to the TVB ticket after I receive a suspension notice?[NEWLINE]agent: Some convictions can cause the suspension or the revocation of your license. You can read about this topic in the DMV brochure Suppose Your License Were Taken Away.[NEWLINE][BOUNDARY][NEWLINE]user: Where does TVB operate?
|
superseg_train_5667
|
user: I am looking at a used vehicle on your website and want to know what the reported mileage is?[NEWLINE]agent: I'm sorry, but vehicles over 10 years old are exempt from mileage disclosure.[NEWLINE]agent: Are there any other titled vehicles you are interested in?[NEWLINE]user: Not at this time.[NEWLINE]agent: I can say if odometer has passed its maximum reading at the time of the sale, if you want to know?[NEWLINE]user: No, that doesn't help me.[NEWLINE]agent: Do you know if the mileage is unknown because the odometer is broken has been repaired, or has been replaced?[NEWLINE]user: No[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have to have proof on that?[NEWLINE]agent: Yes, or the lien holder could repossess the vehicle from you.[NEWLINE][BOUNDARY][NEWLINE]user: Does this need to be taken in first to get repaired?
|
superseg_train_5668
|
user: Is there anything I should be aware of when choosing a vehicle to purchase?[NEWLINE]agent: You should consult the YouTube video of the NMVTIS Vehicle History for Consumers[NEWLINE]agent: Are you knowledgeable in car mechanics?[NEWLINE]user: No I'm not[NEWLINE]agent: Do you know what to look for when deciding if a vehicle is roadworthy?[NEWLINE]user: Yes I do[NEWLINE]agent: If you don't know what to look for, you should employ a professional technician to examine the vehicle[NEWLINE]user: What should I request from the dealer before I purchase a vehicle?[NEWLINE]agent: You should find out about any warranties that the dealer provides and whether they provide services or subcontract these to a repair shop[NEWLINE][BOUNDARY][NEWLINE]user: What should I do before I sell my vehicle?[NEWLINE]agent: You must ensure that you remove your license plates and windshield registration sticker from the vehicle. This will help you avoid any parking tickets that don't belong to you[NEWLINE][BOUNDARY][NEWLINE]user: Is there any information that you can give me about pricing of vehicles?
|
superseg_train_5669
|
user: I want to know about title branding[NEWLINE]agent: OK, has your vehicle been rebuilt, reconstructed, or not originally manufactured to U.S. standards[NEWLINE]user: yes, it was rebuilt[NEWLINE]agent: You should have a branding notice printed on the title certificate[NEWLINE][BOUNDARY][NEWLINE]user: Is there anything else that I should know how to operate an ATV on a private land?[NEWLINE]agent: after getting the permission, you should not drive your ATV beyond the boundaries of the property and respect andy restriction or request from the owner. You could lose your permission to ride on private property by littering, causing damage to the property or driving carelessly.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I have an accident with my ATV?[NEWLINE]agent: In case of an accident, you must give your name and address, and the name and address of the ATV owner and its plate number, to any injured person or the owner of any damaged property or the police. You also must show the proof of insurance to the person claiming to have suffered damage or injuries.[NEWLINE]user: What if I can't locate the owner of the damaged property?[NEWLINE]agent: In that case, you must provide the information to the police as soon as possible.[NEWLINE]user: Do I have to report any damage to the property immediately, or there is a limit?[NEWLINE]agent: In case the estimated damage is at least 600$, you have to report the damage immediately to the police.[NEWLINE][BOUNDARY][NEWLINE]user: Ok now, what is the required equipment for an ATV?[NEWLINE]agent: two of the required equipment are to have the brakes in good condition and that the ATV is in good operating condition and meets federal standards.[NEWLINE][BOUNDARY][NEWLINE]user: can I cross a highway with my ATV?
|
superseg_train_5670
|
user: Can you tell me what proof of vehicle ownership is?[NEWLINE]agent: Sure, proof of vehicle ownership is a Manufacturer's Certificate of Origin.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to do if I want to trade in or sell my vehicle?[NEWLINE]agent: You need to make sure to remove the license plate and windshield registration stick that shows your plate number. This will help prevent you from being charged any type of parking ticket that doesn't belong to you.[NEWLINE]user: What happens if I don't turn in my plates?[NEWLINE]agent: Your driver's license could be suspended.[NEWLINE][BOUNDARY][NEWLINE]user: the atv registration and expiration date. What if the ATV was not previously registered from a NY dealer[NEWLINE]agent: You must complete a vehicle registation/ title application at the NY DMV[NEWLINE][BOUNDARY][NEWLINE]user: What if the vehicle is over 70 inches wide[NEWLINE]agent: Then it will not be regarded as an off road vehicle[NEWLINE][BOUNDARY][NEWLINE]user: Who can operated the ATV
|
superseg_train_5671
|
user: Hello I would like to become an instructor at a driving school. Would you tell me a bit about the requirements?[NEWLINE]agent: Certainly. In order to be certified you must be employed by a licensed driving school and be at least 21 years of age.[NEWLINE]agent: Additional information is available as well. Would you be interested in receiving it?[NEWLINE]user: Yes please tell me about this information.[NEWLINE]agent: You must contact DTP or Drier Training Program for said information.[NEWLINE]user: Is there additional training if I want to be a fully qualified instructor?[NEWLINE]agent: Yes there is a 30-hour Teaching Techniques and Methodology course for those that wish to teach the Pre - licensing Course.[NEWLINE][BOUNDARY][NEWLINE]user: Are driving schools investigated on a regular basis?[NEWLINE]agent: Yes the DMV conducts inspections and audits that require driving schools to follow requirements and typically the regulations of the municipality in which it is operating.[NEWLINE][BOUNDARY][NEWLINE]user: Will I receive an official certificate once I pass all the required exams?[NEWLINE]agent: Yes and you must possess this certificate at all times while providing driving instructions.[NEWLINE][BOUNDARY][NEWLINE]user: What is the address of the DTP please?
|
superseg_train_5672
|
user: What forms do I need for driving school?[NEWLINE]agent: A driving school instructor can only be certified when s / he is employed by a licensed driving school[NEWLINE]agent: For additional information see below[NEWLINE]user: What do I do if that does not apply to me?[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How do I get more info on this?[NEWLINE]agent: DMV may conduct periodical inspections and audits to make sure you are following these requirements.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me what would happen if I was accidentally late to renew my driver's license?[NEWLINE]agent: If you would be late, you must then immediately stop operation of the business completely. You are considered not licensed to operate if your license expires. Any services that you provide through your school license including Instructor Certificates, account to DMV's online road test appointment scheduling system, and authorization to order Pre-Licensing Course Completion Certificates will be terminated. Until you correct the situation and have your new license issued, your instructors will not be able to teach for your school and your school will be unable to provide lessons to customers, teach the Pre-licensing Course, schedule road tests or bring customers to a road test.[NEWLINE][BOUNDARY][NEWLINE]user: Will I be able to renew my license for my school if it is expired?[NEWLINE]agent: You can renew the license up to six months after the previous license expires but any operation of your business between when your driving school license expired and the new license is issued will constitute unlicensed operation of a driving school, which could result in your having to pay a civil penalty of $1,000 and/or denial of future driving school license operations.[NEWLINE]user: What was the document that I needed to renew my license if my school does use vehicles for instruction?[NEWLINE]agent: The document you will need if your school is using vehicles for instruction would be a List of Driving School Vehicles form MV-527.[NEWLINE][BOUNDARY][NEWLINE]user: Who do I make the check out to for renewal of my license?
|
superseg_train_5673
|
user: Hi, I am planning to move. What should I do with my license plates if I move from New York?[NEWLINE]agent: Do you want to register your vehicle in another US state?[NEWLINE]user: Yes[NEWLINE]agent: okay. for that you must deliver the registration and license plates of your vehicle to the New York DMV[NEWLINE][BOUNDARY][NEWLINE]user: On a somewhat related note, say I have processed the the transfer of registration and license plate,I own a motorcycle, do I need to get insurance for it?[NEWLINE]agent: If you're going to use your motorcycle on any public road or highway you must have insurance coverage. Motorcycle registrations are only valid for one year and expire on April 30.[NEWLINE]user: What if I use my motorcycle only on the outskirts of the city?[NEWLINE]agent: Any public road counts so you have to get insurance coverage.[NEWLINE][BOUNDARY][NEWLINE]user: With how many names can I register a vehicle?
|
superseg_train_5674
|
user: Yes I'm moving and need to know what to do about my plates.[NEWLINE]agent: Do you want to register your vehicle in another state?[NEWLINE]user: No.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible to an insurance in another state and keep my vehicle registered in New York?[NEWLINE]agent: No that is not possible.[NEWLINE]agent: Have you replaced your New York State insurance coverage with out- of-state insurance?[NEWLINE]user: Not yet, I'm seeing if it's possible.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What happens if I do?[NEWLINE]agent: The DMV will take action against your New York State registration and driver license even if you move out of New York.[NEWLINE]user: I was wondering if my little brother can surrender my plates on my behalf?[NEWLINE]agent: Yes as long as he will surrender the plates for you.[NEWLINE]user: Will it be difficult for me to obtain a new driver's license in New Jersey? Since I still have unfinished business with the New York Department of Motor Vehicles?
|
superseg_train_5675
|
user: Hello I need information about What should I do with my plates if I move from New York?[NEWLINE]agent: Do you want to register your vehicle in another state?[NEWLINE]user: Yes[NEWLINE]agent: If you want to register your vehicle in another state, you must deliver your vehicle registration and license plates to the New York DMV[NEWLINE][BOUNDARY][NEWLINE]user: In case I want to use mail, to where I need to send the documents I file?[NEWLINE]agent: You need to send them to the NYS department of motor vehicles financial security bureau PO box 2725 albany NY 12220-0725.[NEWLINE][BOUNDARY][NEWLINE]user: there would be any problem if my insurance company doesn't verify all the information I provide?[NEWLINE]agent: Yes, there will be. If that happens, your driver license and/or vehicle registration will be or will remain suspender or revoked.[NEWLINE][BOUNDARY][NEWLINE]user: In case I got suspended or revoked, how do I get a written confirmation of it?[NEWLINE]agent: For that, you need to order your driving record or vehicle abstract.[NEWLINE]user: Then what will happens once I provide my proof of insurance?
|
superseg_train_5676
|
user: What do I need to do with my plates if I move out of New York?[NEWLINE]agent: you want to register your vehicle in another state[NEWLINE]user: yes[NEWLINE]agent: you must surrender your vehicle registration and plates to the New York DMV[NEWLINE]user: I also need to find information about receiving a suspension order for an unsatisfied judgment pertaining to a car accident. What must I do to have the suspension removed?[NEWLINE]agent: You would have to contact the attorney or court that issued the judgment and the info you find on the suspension order will advise you of the name of the court and the court index number for the judgment; and the DMV cannot clear the suspension without the proof of the court.[NEWLINE][BOUNDARY][NEWLINE]user: Will the DMV suspend my driver license and all of the registrations if I have an unsatisfied judgment against me?[NEWLINE]agent: The answer is yes the DMV will suspend the license and registrations if you fail to pay or satisfy a judgment of more than $1,000 and it is related to a motor vehicle accident, collision or crash which causes property damage, bodily injury, or death.[NEWLINE]user: What else will the DMV suspend?[NEWLINE]agent: The DMV will also suspend all vehicle registrations of a company and the privilege to register another vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: How do I know which court to contact?[NEWLINE]agent: You can call the NY State DMV Insurance Services Bureau or see contact us below if you are not sure which court to contact.[NEWLINE]user: Do I need to resolve the judgment to remove a suspension related to an unsatisfied judgment?
|
superseg_train_5677
|
user: What do I need to do with my plates if I move out of New York?[NEWLINE]agent: you want to register your vehicle in another state?[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: If I want to register your vehicle in another state?[NEWLINE]agent: you must surrender your vehicle registration and plates to the New York DMV[NEWLINE][BOUNDARY][NEWLINE]user: Will my surrendered plate be refunded?[NEWLINE]agent: That depends. You can check the section "registrations refunds for surrendered plates" for more info about that[NEWLINE][BOUNDARY][NEWLINE]user: Even, have you heard of New York insurance coverage? Is out-of-state insurance valid for a New York-registered vehicle?[NEWLINE]agent: No[NEWLINE]user: If my vehicle is registered in New York State[NEWLINE]agent: you must have New York insurance coverage. We will never accept out - of - state insurance coverage of any type for a vehicle registered in New York[NEWLINE][BOUNDARY][NEWLINE]user: I registered my vehicle out of state, and then I received a letter from the DMV about a lapse of insurance on the vehicle. What can I do?
|
superseg_train_5678
|
user: I will be moving out of state at the end of month, do I need to surrender by plates or can I keep them?[NEWLINE]agent: Will you be registering your vehicle in another state?[NEWLINE]user: No I will not be registering it in another state.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: My vehicle is registered in New York and I would like to know if out-of-state insurance is acceptable for this vehicle?[NEWLINE]agent: Unfortunately out-of-state insurance is not acceptable for a vehicle registered in NY.[NEWLINE][BOUNDARY][NEWLINE]user: One other thing, about issuance of a new registration, do i need to surrender the registration if the plates are lost, destroyed, or stolen?[NEWLINE]agent: yes. you need to report plates that are lost, stolen or destroyed and surrender the registration in these causes the dmv can issues you a new registration and plates[NEWLINE][BOUNDARY][NEWLINE]user: So what you are telling me is that only New York insurance coverage is allowed?[NEWLINE]agent: Yes you must have New York insurance coverage for any type of vehicle registered in New York.[NEWLINE][BOUNDARY][NEWLINE]user: If I want to register my vehicle in another state what must I do with my NY plates?[NEWLINE]agent: You are required to surrender your vehicle registration and plates to the New York DMV.[NEWLINE][BOUNDARY][NEWLINE]user: I no longer life in NY but received a letter from the DMV about a lapse of insurance on my vehicle, what should I do to resolve this problem?[NEWLINE]agent: To solve this matter please send a copy of your out of state registration in your name along with a copy of your out of state insurance to NYS Department of Motor Vehicles Financial Security Bureau PO BOX 2725 Albany NY 12220 - 0725[NEWLINE][BOUNDARY][NEWLINE]user: I have out of state insurance on my vehicle, do I still have to obtain NY coverage as well?
|
superseg_train_5679
|
user: Hi there. I probably will be moving out new york, but I got some doubts about the registration of my car.[NEWLINE]agent: Sure, no problem. You can not have you car registered in new york with a out-of-state insurance.[NEWLINE]agent: That was your doubt?[NEWLINE]user: Something like that, but not that exactly.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: There is a chance that I register my vehicle in another state and get issues with the dmv due the insurance?[NEWLINE]agent: Yes, you may have troubles with that. To avoid that, you need to send us a copy of your out-of-state registration in your name along with a copy of your out-of-state insurance.[NEWLINE][BOUNDARY][NEWLINE]user: That's helpful to hear. Anything else. What is the procedure for obtaining an unsatisfied verdict against another motorist?[NEWLINE]agent: you have an unsatisfied judgment against a motorist as a result of a car accident, collision or crash[NEWLINE]user: To get an unsatisfied judgment against a motorist as a result of a motor vehicle accident, collision or crash[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: If I don't know which court to contact
|
superseg_train_5680
|
user: Hey there. I'm having some doubts related to if is possible or not have a insurance from another state and keep my car registered in the new york state.[NEWLINE]agent: We are here to serve you. But, no, is not possible.[NEWLINE]agent: Are you trying to do that?[NEWLINE]user: No, not yet. But I have some questions about it.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: So, if I want to move to another state, how do I do to register my vehicle there where I go?[NEWLINE]agent: You will need to surrender your vehicle registration and plates to the new york dmv.[NEWLINE][BOUNDARY][NEWLINE]user: Understood. Another question about my insurance, if it has expired? What problems do I face?[NEWLINE]agent: You will be given one of two options. You can keep your plates and agree to pay a penalty of $900, or surrender the plates and serve a registration of 90 days.[NEWLINE][BOUNDARY][NEWLINE]user: How can I find out more about this topic?[NEWLINE]agent: You can find more information online at our website under Insurance.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible to pay the penalty online?
|
superseg_train_5681
|
user: Hello I need information about how to renew a CDL[NEWLINE]agent: It is very important that you renew your CDL as your standard CDL will not be accepted as proof of identification to board a domestic flight after October 1, 2020.[NEWLINE]agent: Do you plan to travel in the next days and do not have a passport?[NEWLINE]user: Yes[NEWLINE]agent: We highly recommend that you upgrade to an Enhanced or REAL ID when renewing. It is essential that you get more information about enhanced documents, REAL ID and standard.[NEWLINE][BOUNDARY][NEWLINE]user: ok and what do i need to renew a CDL?[NEWLINE]agent: It is important that In addition to meeting the requirements to renew any type of driver's license, to renew your CDL, you will need to Comply with the federal requirements for medical certification[NEWLINE][BOUNDARY][NEWLINE]user: ok thanks and could you tell me what the price is for an 8 year driver's license?[NEWLINE]agent: of course, the MCTD fee is $ 16.[NEWLINE][BOUNDARY][NEWLINE]user: and the renewal must be done in a DMV office?[NEWLINE]agent: Yes, you must come to a DMV office to renew a CDL commercial driver's license or a CLP commercial license permit. Please complete this guide to ensure you have the proof of identification you need before you come.[NEWLINE]user: and what should i do before i go?[NEWLINE]agent: it's important that you find your evidence[NEWLINE]user: Excuse me, I deleted the previous message, can you tell me again if the renewal should be done in a DMV office?
|
superseg_train_5682
|
user: I want to renew my CDL, I need some info about it, please.[NEWLINE]agent: Attentive to this: Your Standard CDL will not be accepted as proof of identification to board a domestic flight after October 1, 2020.[NEWLINE]agent: Do you have a passport to travel?[NEWLINE]user: Yes, I got it.[NEWLINE]agent: Ok. Please, we recommend you upgrade to an Enhanced or REAL ID when you renew. Get more information about Enhanced, REAL ID and Standard documents.[NEWLINE]user: What if I don't have time to get a Real ID?[NEWLINE]agent: Please, get you Real ID today or as soon as possible.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to renew my CDL?[NEWLINE]agent: You must meet the requirements to renew any type of driver's license, in addition to other requirements.[NEWLINE]user: I have a revocation. Is this a problem?[NEWLINE]agent: Yes, because we will reject your application.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have an endorsement of H or X?[NEWLINE]agent: In that case, you must pass the hazardous materials knowledge test at a DMV office within 2 years of your renewal and pay an additional $5 fee for the test. If you are a resident from Bronx, Kings Brooklyn, New York Manhattan, Queens, Richmond Staten Island ; Dutchess, Nassau, Orange, Putnam, Rockland, Suffolk or Westchester, you must pay a supplemental Metropolitan Commuter Transportation District (MCTD) fee. The MCTD fee is $1.00 for every 6 months the permit or driver license will be in effect.[NEWLINE][BOUNDARY][NEWLINE]user: Where should I renew?
|
superseg_train_5683
|
user: How to renew a CDL[NEWLINE]agent: Please note that Your standard CDL will not be accepted as proof of identification to board a domestic flight after October 1, 2020[NEWLINE]agent: Do you plan to travel and do not have a passport?[NEWLINE]user: yes[NEWLINE]agent: we recommend you upgrade to an Enhanced or REAL ID when you renew. Learn more about Enhanced, REAL ID and Standard documents[NEWLINE][BOUNDARY][NEWLINE]user: what is the renewal rates[NEWLINE]agent: add an additional $ 8.00 to the fee above[NEWLINE][BOUNDARY][NEWLINE]user: ok when can i get my id[NEWLINE]agent: Get your Enhanced or REAL ID today[NEWLINE][BOUNDARY][NEWLINE]user: If I indicate the types of driving NI not excepted or Intrastatal not excepted NA in my renewal, what should I provide[NEWLINE]agent: you must provide a legible copy of your current USDOT Medical Examiner s Certificate to DMV if it is not already on file. Please see Federal Requirements for Commercial Driver License CDL Applicants pdf [ 7 ] MV-44.5 to help you determine your driving type.[NEWLINE]user: If I have an open suspension or revocation[NEWLINE]agent: we will reject your application[NEWLINE]user: what do i need to renew a CDL
|
superseg_train_5684
|
user: Hello I need information about how to renew a CDL[NEWLINE]agent: It is important that you know this WARNING: Your standard CDL will not be accepted as proof of identification to board a domestic flight after October 1, 2020.[NEWLINE]agent: Do you plan to travel and do not have a passport?[NEWLINE]user: yes that's my case[NEWLINE]agent: We recommend that you upgrade to an Enhanced or REAL ID when renewing. Learn about Enhanced, REAL ID, and Standard documents[NEWLINE][BOUNDARY][NEWLINE]user: can you tell me what are the renewal fees[NEWLINE]agent: The listed rates include the photographic documents fee and the MCTD additional fee for the Metropolitan District of Public Transportation, if necessary[NEWLINE]user: What if I have a Class M or MJ motorcycle?[NEWLINE]agent: In that case add an additional $ 8.00 to the above rate.[NEWLINE][BOUNDARY][NEWLINE]user: What if my type of driving is intrastate, not excepted?[NEWLINE]agent: In that case you must provide a legible copy of your current USDOT Medical Examiner Certificate to the DMV if it is not already on file.[NEWLINE]user: What requirements do I need to meet?
|
superseg_train_5685
|
user: how Renew a CDL[NEWLINE]agent: Your Standard CDL will not be accepted as proof of identification to board a domestic flight after October 1, 2020[NEWLINE]agent: you plan to travel and do n't have a Passport?[NEWLINE]user: yes[NEWLINE]agent: we recommend you upgrade to an Enhanced or REAL ID when you renew. Learn more about Enhanced, REAL ID and Standard documents[NEWLINE]user: when can i get the id[NEWLINE]agent: Get your Enhanced or REAL ID today[NEWLINE][BOUNDARY][NEWLINE]user: can you give me details of Renewal Fees[NEWLINE]agent: The fees listed include the photo document fee and the supplemental Metropolitan Commuter Transportation District MCTD fee, if required[NEWLINE]agent: Do you have any other classes combined with a motorcycle?
|
superseg_train_5686
|
user: Hey there, i'm looking to renew a commercial driving license. Could you guide me a little on that?[NEWLINE]agent: Sure, no problem. Before proceeding, let me tell you won't be able to use your standard commercial license to go on board of a domestic flight after October 1,2020.[NEWLINE]agent: In any case, are you planning to go traveling soon? Do you have Passport?[NEWLINE]user: Yes, i'm planning to travel but in fact, i don't have passports available.[NEWLINE]agent: Well, to avoid issues in that matter, we would recommend you to upgrade your CDL to an Enhanced or Real ID when you renew.[NEWLINE][BOUNDARY][NEWLINE]user: You know, that would be pretty convenient. I'll think about it. Look, i already gathered some requirements, Will i need something else?[NEWLINE]agent: In fact, you'll need to do something else. You need to meet the federal medical certification requirements. Besides, you need to have proof of your legal presence in the U.S.[NEWLINE][BOUNDARY][NEWLINE]user: O.k, o.k, i'll write that down right away. See, i would like to talk about some renewal fees, specifically on those for the class H or X.[NEWLINE]agent: For those classes you must pass the hazardous materials knowledge test at a DMV office. That would be within 2 years before your renewal, paying an additional fee of $5 for the test.[NEWLINE]user: That fee would be a standard for everyone?[NEWLINE]agent: Sorry, but no. The following counties residents must pay an additional supplemental Metropolitan Commuter Transportation District fee: Bronx, Kings, Brooklyn, New York, Manhattan, Queens. That fee would be $1.00 for every 6 months the permit or driver license will be in effect.[NEWLINE][BOUNDARY][NEWLINE]user: What about if i'm a temporary visitor?
|
superseg_train_5687
|
user: Hello, I have several questions about renewing a CDL.[NEWLINE]agent: Then you've come to the right place. I have to warn you though, your Standard CDL will not be accepted as proof of identification to board a domestic flight after October 1, 2020.[NEWLINE]agent: Do you plan to travel, but you don't have a passport?[NEWLINE]user: Yes, that is the case. Unfortunately.[NEWLINE]agent: Then we recommend you upgrade to an Enhanced or REAL ID when you renew.[NEWLINE][BOUNDARY][NEWLINE]user: Talking about renewal, can I renew the CDL at the local DMV office?[NEWLINE]agent: Yes. You must come to a DMV office to renew a commercial driver license CDL or commercial license permit CLP. Complete this guide to make sure you have the proofs of identification you need before coming.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have an open suspension or revocation?[NEWLINE]agent: Then I'm afraid we will reject your application.[NEWLINE]user: Oh, that's a bummer. What if I'm a temporary visitor?[NEWLINE]agent: In that case you will need to provide proof of legal presence in the U.S. with every application. Your new document will have the legend NON-DOMICILED and also TEMPORARY VISITOR and the expiration date of your legal status in the United States printed on it.[NEWLINE]user: Wait, what if I have the driving type "non-excepted interstate" on my renewal?[NEWLINE]agent: Then you must provide a legible copy of your current USDOT Medical Examiner s Certificate to DMV if it is not already on file. Please see Federal Requirements for Commercial Driver License CDL Applicants (MV-44.5) to help you determine your driving type.[NEWLINE][BOUNDARY][NEWLINE]user: I see. And if I have another class along with class M?
|
superseg_train_5688
|
user: Where can I renew my CDL?[NEWLINE]agent: You must renew at a DMV office, but it will not be accepted as proof of identification to board a domestic flight after October first.[NEWLINE]user: if I can no longer use my CDL as identification for flight purposes, what should I use if I do not have a passport?[NEWLINE]agent: It is recommended that you upgrade to an Enhanced or REAL ID when you renew.[NEWLINE]user: Got it. Another question about military skills test, do I need to have a license already to get the waiver?[NEWLINE]agent: You must currently hold a valid New York State driver license or have a valid out of state driver license to be exchanged for a NYS driver license[NEWLINE]user: and what are the NY cdl requirements?[NEWLINE]agent: I can link you to a page where you can get more information on the requirements to get a CDL[NEWLINE][BOUNDARY][NEWLINE]user: can I apply online when I'm ready?[NEWLINE]agent: You must apply for a military skills test waiver at a DMV Office[NEWLINE][BOUNDARY][NEWLINE]user: and I get my waiver and CDL that easy?
|
superseg_train_5689
|
user: Give me some info about how to renew a CDL[NEWLINE]agent: You have to know that your Standard CDL will not be accepted as proof of identification to board a domestic flight after October 1, 2020[NEWLINE]agent: Do you plan to travel and do not have a passport?[NEWLINE]user: Yes, that's correct.[NEWLINE]agent: Ok. We recommend you upgrade to an Enhanced or REAL ID when you renew. Please, find out more info about Enhanced, REAL ID and Standard documents.[NEWLINE][BOUNDARY][NEWLINE]user: What if I indicate the driving types NI Non-excepted Interstate or NA Non-excepted Intrastate on my renewal?[NEWLINE]agent: Then, you have to provide a legible copy of your current USDOT Medical Examiner's Certificate to DMV if it is not already on file. Please, see Federal Requirements for Commercial Driver License (CDL) Applicants MV-44.5 to help you determine your driving type[NEWLINE][BOUNDARY][NEWLINE]user: And what if I have an endorsement of H or X?[NEWLINE]agent: You have to pass the hazardous materials knowledge test at a DMV office within 2 years before your renewal and pay a fee of $5 for the test. Residents of the following counties must pay a supplemental Metropolitan Commuter Transportation District (MCTD) fee : Bronx, Kings Brooklyn, New York Manhattan, Queens, Richmond Staten Island; Dutchess, Nassau, Orange, Putnam, Rockland, Suffolk and Westchester. The MCTD fee is $1.00 for every 6 months the permit or driver license will be in effect.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I renew?[NEWLINE]agent: At the DMV office. You must come to a DMV office to renew a commercial driver license (CDL) or commercial license permit (CLP). And you must to complete a guide to make sure you have the proofs of identification you need before coming[NEWLINE]user: And what when I have the proofs?
|
superseg_train_5690
|
user: Hello I need information about What is the procedure for cancellation and / or refund of courses?[NEWLINE]agent: can't take the course or any part of the course?[NEWLINE]user: yes, it is very difficult for me to finish it[NEWLINE]agent: In that case it should give you the option to receive a full refund of all course fees. The sponsor may also offer you the option to reschedule the course, where available[NEWLINE][BOUNDARY][NEWLINE]user: And another question, will my personal information be saved after finishing the course?[NEWLINE]agent: for more details on service policies Read the privacy and security information on the I - PIRP sponsors website. But I can go. Sponsors must store their personal information on a secure server for a period of time specified by the DMV....[NEWLINE][BOUNDARY][NEWLINE]user: About requesting or paying for TVB tickets, on what theme or topic is the information based?[NEWLINE]agent: Tickets[NEWLINE][BOUNDARY][NEWLINE]user: When I return to the transaction to verify other hearing dates and times, what should I do?[NEWLINE]agent: Enter the ticket number and other information required in Step 1 Verify the information in Step 2[NEWLINE]user: How do I file a guilty plea?
|
superseg_train_5691
|
user: What if I fail the course? Can I receive a course fee refund?[NEWLINE]agent: If you do not meet all the requirements to complete the course or meet the minimum test score requirements[NEWLINE]user: that's my case[NEWLINE]agent: you can not receive credit for course completion and you can not receive point and insurance reduction for the course[NEWLINE]user: What is required to apply for a new license after revocation online?[NEWLINE]agent: we will send you an email telling you what you will need to do. We will delay processing your application will be delayed[NEWLINE][BOUNDARY][NEWLINE]user: If i are currently suspended for failing to pay New York State taxes, before you may proceed with applying for a new driver license.[NEWLINE]agent: you must contact the NY State Department of Tax and Finance DTF or call 518862-6000 to make a payment and to have the suspension cleared[NEWLINE]user: If my probation conditions do not include driving restrictions[NEWLINE]agent: you must provide a copy of the conditions[NEWLINE][BOUNDARY][NEWLINE]user: Drivers with a problem A2 The driver restriction can operate a vehicle only under what restrictions?
|
superseg_train_5692
|
user: Can you help me with the process for course refund or cancellation?[NEWLINE]agent: Did you sponsor tell you they cannot conduct the course?[NEWLINE]user: Yes, my sponsor said they cannot complete the course.[NEWLINE]agent: In that case they must give you the option to receive a full refund of the course fees or your sponsor will reschedule it with you if you want to.[NEWLINE][BOUNDARY][NEWLINE]user: there's something else about FMCSA Auto Carrier Safety. What is the CDL permit rule?[NEWLINE]agent: the point reduction will not affect that action.[NEWLINE][BOUNDARY][NEWLINE]user: how do i receive the point reduction?[NEWLINE]agent: the PIRP course sponsor will notify the dmv within 10 weeks after you complete the course[NEWLINE][BOUNDARY][NEWLINE]user: who do i contact?[NEWLINE]agent: contact the course sponsor[NEWLINE][BOUNDARY][NEWLINE]user: what effect does point reduction have on my license and driving record?[NEWLINE]agent: point reduction applies only to points assessed for violations[NEWLINE]user: does it effect points for earlier violations?
|
superseg_train_5693
|
user: what happens if my online PIRP didn't happen?[NEWLINE]agent: Was the sponsor unable to hold the course or any part of it?[NEWLINE]user: no, I don't know what really happened just wanted a refund[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: do all online PIRP classes cost the same?[NEWLINE]agent: The cost is set by the course sponsor and it could vary from one course to another course.[NEWLINE][BOUNDARY][NEWLINE]user: how soon after we finish a class do we get the proof that we took the class?[NEWLINE]agent: The sponsor will mail the course completion certificate to you. Please note, that an email copy of the certificate is not valid and will not be accepted by your insurance company.[NEWLINE][BOUNDARY][NEWLINE]user: can I do the classes through DVD?[NEWLINE]agent: Yes, you will need a DVD player and a television, or a computer that plays DVDs.[NEWLINE][BOUNDARY][NEWLINE]user: are the online PIRPS any different from the on location PIRPS?[NEWLINE]agent: They both have very similar content and information, and both courses include 320 minutes of instruction. The classroom course is given in one daytime session or two evening sessions, you can take the I-PIRP course from home at a convenient time for you.[NEWLINE][BOUNDARY][NEWLINE]user: what kind of tests or quizzes do you get for the online classes and how do you know the real person is doing the exams?
|
superseg_train_5694
|
user: What happens if I fail the course?[NEWLINE]agent: Do you meet all the requirements to complete the course or meet the minimum test score?[NEWLINE]user: No, I did not meet the minimum test score.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Does each course sponsor have methods to validate that the person who signed up for the course is actually the person who completes it?[NEWLINE]agent: Each course sponsor has a their way of validating that the person who is registered is the same person who takes the course and each person knows that they will be prosecuted and could get fines and possibly prison time.[NEWLINE]user: what makes it possible that the person who registers for the course is the person who takes the course?[NEWLINE]agent: Each course sponsor has a way of validating that the person who signed up for the course is the person who takes the course.[NEWLINE]agent: Do you have a New York State DMV ID Number from your NY State driver license?[NEWLINE]user: No, I do not have this information at this time.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible for the DMV to send my completion certificate to my automobile insurance company?
|
superseg_train_5695
|
user: Hello, I would like to know what kind of equipment and technology do I need to take an I-PIRP course?[NEWLINE]agent: The answer depends on the alternative ADM delivery method of the course. For example, if the course is an Internet course, you must have a computer and an acceptable Internet connection.[NEWLINE]user: if the course is an internet course?[NEWLINE]agent: You must have a computer and an acceptable Internet connection.[NEWLINE][BOUNDARY][NEWLINE]user: Are I-PIRP websites safe?[NEWLINE]agent: Yes The DMV requires sponsors and their delivery agents to provide secure websites that protect the personal information of those taking the courses.[NEWLINE][BOUNDARY][NEWLINE]user: Now, now let us talk about the ignition interlock device.' Is the device required to be installed for a certain amount of time?[NEWLINE]agent: Thank you for responding: See additional information about Leandra 's Law at the NY State Governor 's Traffic Safety Committee Alcohol, Drugs and Impaired Driving [ 1 ] page.[NEWLINE]user: If I own two cars, do they both need the system installed?[NEWLINE]agent: I will be glad to help with that the system must be installed on each vehicle the motorist owns or operates[NEWLINE][BOUNDARY][NEWLINE]user: What are the stipulations or rule son that law?
|
superseg_train_5696
|
user: Hi, what happens if I fail the course? Can I get a refund of the course fee?[NEWLINE]agent: Do you meet the minimum test score requirements?[NEWLINE]user: Yes[NEWLINE]agent: If you do not meet all the requirements to complete the course or do not meet the minimum test score requirements, you cannot receive credit for completing the course and you cannot receive points and insurance reduction for the course.[NEWLINE][BOUNDARY][NEWLINE]user: And what else is there besides the knowledge tests about the course content?[NEWLINE]agent: In addition to the knowledge tests about the course content, there will be questions to help verify your identity and participation in the course.[NEWLINE][BOUNDARY][NEWLINE]user: and the sponsor can't repeat the course for me?[NEWLINE]agent: A sponsor may offer you to retake the same course at no additional cost. The sponsor is not obligated to offer this.[NEWLINE]user: Another question about Department of Motor Vehicles policies and procedures, what happens if I'm caught driving, out of regulation?
|
superseg_train_5697
|
user: What is the procedure for course cancellation or refunds?[NEWLINE]agent: Was you sponsor not able to finish the course?[NEWLINE]user: Yes, my sponsor did not finish teaching the course.[NEWLINE]agent: They will have to give you the option to receive a full refund of all course fees or reschedule the course.[NEWLINE][BOUNDARY][NEWLINE]user: Is there any special equipment or technology I need to take an I-PIRP course?[NEWLINE]agent: It depends on the alternate delivery method such as if you need the internet then you would need a computer to finish the course.[NEWLINE]user: How do I check the status of the appeal filed online?[NEWLINE]agent: You can check the status of all appeals on our website. If it wasn't filed quickly enough, please contact a local branch.[NEWLINE]user: What if the appeal doesn't meet DMV requirements but I already paid?[NEWLINE]agent: You will receve a refund, *if* you cancel the appeal request before it is processed.[NEWLINE]user: Sounds ok to me, I guess.
|
superseg_train_5698
|
user: hello I need information about CDL[NEWLINE]agent: Do you want to know if you will receive a temporary CDL after passing your driving test?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: want to know What is the rate for a CDL?[NEWLINE]user: Yes[NEWLINE]agent: Well all of that depends on the expiration date and class of your current driver's license, and the date you receive your CDL.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to do to get a New York State CDL?[NEWLINE]agent: Very easy, just request your CDL at a DMV office and deliver your CDL out of state.[NEWLINE][BOUNDARY][NEWLINE]user: Please answer my last question. When my requested records are ready for review, what should I expect?
|
superseg_train_5699
|
user: how do i get a CDL[NEWLINE]agent: did you pass the driving test?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: you want to know what is the rate for a CDL?[NEWLINE]user: yes[NEWLINE]agent: It depends on the expiration date and the class of your current driver license, and the date that you receive your CDL[NEWLINE][BOUNDARY][NEWLINE]user: I want to know how to request a copy of the accident report. If the DMV is unable to locate an accident based on the information you provide?[NEWLINE]agent: you will be notified by DMV in a certified letter[NEWLINE]user: what is Accident reports?[NEWLINE]agent: Accident reports are certified copies[NEWLINE][BOUNDARY][NEWLINE]user: I need more information
|
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.