idx
int64 0
99
| review_text
stringlengths 56
122
| sentiment_label
stringclasses 2
values |
---|---|---|
0 |
Excellent care and the staff was very understanding and compassionate. I felt well taken care of.
|
Positive
|
1 |
Waiting times were too long and the process was inefficient. Disappointed with the service.
|
Negative
|
2 |
The new treatment made a significant difference in my condition. Very pleased with the doctor's explanation and care.
|
Positive
|
3 |
I experienced a mistake in my medication that caused some issues. It was resolved, but not ideal.
|
Negative
|
4 |
The nurse was very attentive and made sure I was comfortable during my stay. Highly recommend the facility.
|
Positive
|
5 |
Absolutely thrilled with the new diet plan and the nutritionist's guidance. Feeling healthier and more energetic.
|
Positive
|
6 |
The facilities were outdated and unclean. Unhappy with the overall environment.
|
Negative
|
7 |
Very satisfied with the nursing staff's dedication and care.
|
Positive
|
8 |
I felt rushed during my appointment and did not feel like my questions were thoroughly answered.
|
Negative
|
9 |
The new digital appointment system was easy to navigate and reduced my waiting time significantly.
|
Positive
|
10 |
I found the online appointment system very confusing and unhelpful.
|
Negative
|
11 |
I had an amazing experience with the cardiologist. The diagnosis was spot on and the treatment plan was clearly explained.
|
Positive
|
12 |
Experienced a long wait before my appointment, and the receptionist was quite rude.
|
Negative
|
13 |
I had an amazing experience with the cardiologist. Dr. Smith's approach was innovative and effective.
|
Positive
|
14 |
I'm frustrated with the lack of privacy in my consultations. Feels like a public forum.
|
Negative
|
15 |
The physical therapy sessions are helping me recover quickly. The therapist is supportive and motivating.
|
Positive
|
16 |
My appointment was canceled without prior notice, and I had to reschedule multiple times.
|
Negative
|
17 |
The doctor explained my diagnosis very well, and I appreciate the transparency.
|
Positive
|
18 |
The prescribed medication did not alleviate my symptoms and I experienced some side effects.
|
Negative
|
19 |
I received personalized dietary advice that really helped me improve my health.
|
Positive
|
20 |
My personal data was not handled properly by the staff, causing a great deal of stress.
|
Negative
|
21 |
The physical therapy sessions were incredibly helpful. I'm seeing real progress in my recovery.
|
Positive
|
22 |
The clinic was not well-organized, leading to a chaotic and frustrating visit.
|
Negative
|
23 |
The patient support group meetings were incredibly helpful. They provided a great sense of community.
|
Positive
|
24 |
The online appointment system keeps crashing, causing delays in my care.
|
Negative
|
25 |
Had an amazing experience with the pain management program. My pain levels have significantly decreased.
|
Positive
|
26 |
The pharmacy wait time was excessively long, and the staff seemed uninterested in assisting me.
|
Negative
|
27 |
Had a great experience with the online appointment booking system. It's very user-friendly.
|
Positive
|
28 |
There was a lack of communication from my healthcare team, leaving me confused about my treatment plan.
|
Negative
|
29 |
The 24/7 helpline provided immediate assistance when I needed it most.
|
Positive
|
30 |
The clinic was not as clean as I expected, and it made me uncomfortable.
|
Negative
|
31 |
The nursing staff was attentive and went above and beyond to ensure my comfort.
|
Positive
|
32 |
Had a negative interaction with the pharmacy staff when inquiring about medication side effects.
|
Negative
|
33 |
A personalized diet plan helped me manage my diabetes. I've seen great results and feel more in control.
|
Positive
|
34 |
Experienced a severe allergic reaction to a medication that was not properly communicated.
|
Negative
|
35 |
I appreciate the cleanliness and comfort of the hospital rooms. Staff were very friendly.
|
Positive
|
36 |
The medical advice given was inaccurate and led to confusion. I'm not satisfied with the information provided.
|
Negative
|
37 |
I am grateful for the cleanliness and hygiene practices in the hospital.
|
Positive
|
38 |
The clinic was poorly maintained, with outdated equipment and a dirty waiting area.
|
Negative
|
39 |
The health app integration with my wearable device allowed for real-time health monitoring.
|
Positive
|
40 |
Received incorrect information about my treatment plan, which was concerning.
|
Negative
|
41 |
My family doctor has been a lifesaver. His dedication to patient care is unmatched.
|
Positive
|
42 |
The medical advice given was confusing and contradictory to previous information received.
|
Negative
|
43 |
The ease of scheduling an appointment online made the whole process smooth and stress-free.
|
Positive
|
44 |
The discharge instructions were unclear, leading to a misunderstanding about my post-treatment care.
|
Negative
|
45 |
The healthcare app is very user-friendly and helpful in managing my appointments and medication.
|
Positive
|
46 |
I encountered rude staff members at the clinic, which made my experience unpleasant.
|
Negative
|
47 |
The support group provided by the clinic has been a great help in managing my condition.
|
Positive
|
48 |
My online appointment system was difficult to use and kept crashing, making it hard to schedule.
|
Negative
|
49 |
Cleanliness and hygiene standards were maintained impeccably throughout my hospital stay.
|
Positive
|
50 |
The lack of privacy in the waiting room was distressing.
|
Negative
|
51 |
The dietary advice given by the nutritionist was so helpful. It has improved my health significantly.
|
Positive
|
52 |
The discharge instructions were unclear, resulting in a misunderstanding about my post-treatment care.
|
Negative
|
53 |
The cleanliness and organization of the facility impressed me. I felt safe and relaxed during my visits.
|
Positive
|
54 |
The staff seemed disinterested and hurried during my visit, leaving me feeling unheard.
|
Negative
|
55 |
My family doctor has been very thorough and attentive to my health needs. Trust in their care.
|
Positive
|
56 |
The billing process was complicated and the charges were not clearly explained.
|
Negative
|
57 |
The medical equipment used during my surgery was top-notch and ensured a successful procedure.
|
Positive
|
58 |
The staff were not very welcoming, and I felt like just another number.
|
Negative
|
59 |
The physical therapy exercises prescribed were both challenging and beneficial for my recovery.
|
Positive
|
60 |
I had to wait over an hour for my test results, which was frustrating.
|
Negative
|
61 |
The radiology department was incredibly efficient. The staff was professional and made me feel at ease.
|
Positive
|
62 |
The billing department was unhelpful and the invoice errors caused a lot of stress.
|
Negative
|
63 |
The pharmacy's customer service was outstanding. They took the time to explain all my medication options.
|
Positive
|
64 |
Received incorrect information about my diagnosis from multiple sources.
|
Negative
|
65 |
The childcare services at the hospital are excellent. My child was well-cared for and entertained.
|
Positive
|
66 |
I felt neglected during my hospital stay, and communication between staff was poor.
|
Negative
|
67 |
The physical therapy sessions have significantly improved my mobility.
|
Positive
|
68 |
I experienced a long wait time for test results, which was very stressful.
|
Negative
|
69 |
The staff were always available to answer questions, which made me feel supported.
|
Positive
|
70 |
The staff seemed rushed and didn't provide adequate attention to my questions.
|
Negative
|
71 |
I am grateful for the mental health support provided. It made a huge difference during a tough time.
|
Positive
|
72 |
Received subpar care due to overworked staff during a critical period.
|
Negative
|
73 |
Having a nurse practitioner as a primary care provider made all the difference. I felt well-supported.
|
Positive
|
74 |
Facility's cleanliness standards were not met, with a noticeable odor and unclean surfaces.
|
Negative
|
75 |
I received excellent post-operative care, and the recovery process was smooth.
|
Positive
|
76 |
The online appointment system is unreliable and often shows incorrect times.
|
Negative
|
77 |
The staff were professional and handled my personal information with the utmost care.
|
Positive
|
78 |
The parking lot was always full, making it inconvenient to get to my appointments.
|
Negative
|
79 |
The air quality in the recovery rooms is top-notch, making the environment more comfortable.
|
Positive
|
80 |
My insurance was not accepted, and the provider was not clear about alternative options.
|
Negative
|
81 |
The medical team handled my surgery with precision and care. I have complete trust in their abilities.
|
Positive
|
82 |
The lack of cleanliness in the waiting area was quite distressing and made me uncomfortable.
|
Negative
|
83 |
The integrated health system saved me time and hassle. Everything was streamlined and convenient.
|
Positive
|
84 |
My concerns about potential side effects of a new treatment were not addressed adequately.
|
Negative
|
85 |
The wellness program at work has significantly improved my stress levels and overall well-being.
|
Positive
|
86 |
I had to deal with a mix-up in my medication prescription, which caused unnecessary worry.
|
Negative
|
87 |
I received prompt and effective communication from the clinic's customer service.
|
Positive
|
88 |
I was given incorrect information about my condition, which led to unnecessary anxiety.
|
Negative
|
89 |
The waiting room had comfortable seating and a relaxing ambiance.
|
Positive
|
90 |
There was a mix-up with my medication, leading to a health scare.
|
Negative
|
91 |
The pain management plan was tailored to my needs and was very effective.
|
Positive
|
92 |
The electronic health record system was not updated in real-time, leading to outdated treatment plans.
|
Negative
|
93 |
The rehabilitation services post-surgery were thorough and supportive, leading to a faster recovery.
|
Positive
|
94 |
I was bumped off the waiting list and had to endure an unnecessarily long wait for my appointment.
|
Negative
|
95 |
I'm so grateful for the support from the oncology team. Their care made my journey much easier.
|
Positive
|
96 |
The care received was below the standard expected, and I'm considering switching providers.
|
Negative
|
97 |
The follow-up care and check-up were thorough and reassuring.
|
Positive
|
98 |
The billing process was confusing and I was charged incorrectly for some services.
|
Negative
|
99 |
The multilingual staff ensured that language was not a barrier to understanding my health needs.
|
Positive
|
PatientReactionInsights
tags: user experience, sentiment analysis, healthcare
Note: This is an AI-generated dataset so its content may be inaccurate or false
Dataset Description:
The 'PatientReactionInsights' dataset aims to gather insights into patient experiences and sentiments regarding their healthcare services. It consists of user reviews and feedback submitted to a healthcare provider's platform. These reviews are collected through a feedback form where patients can describe their experiences, the quality of care they received, and their overall satisfaction. Sentiment analysis is performed on the text to classify each review into categories reflecting the patient's sentiment.
CSV Content Preview:
"id","review_text","sentiment_label"
"001","Excellent care and the staff was very understanding and compassionate. I felt well taken care of.","Positive"
"002","Waiting times were too long and the process was inefficient. Disappointed with the service.","Negative"
"003","The new treatment made a significant difference in my condition. Very pleased with the doctor's explanation and care.","Positive"
"004","I experienced a mistake in my medication that caused some issues. It was resolved, but not ideal.","Negative"
"005","The nurse was very attentive and made sure I was comfortable during my stay. Highly recommend the facility.","Positive"
Source of the data:
The dataset was generated using the Infinite Dataset Hub and microsoft/Phi-3-mini-4k-instruct using the query '':
- Dataset Generation Page: https://huggingface.co/spaces/infinite-dataset-hub/infinite-dataset-hub?q=&dataset=PatientReactionInsights&tags=user+experience,+sentiment+analysis,+healthcare
- Model: https://huggingface.co/microsoft/Phi-3-mini-4k-instruct
- More Datasets: https://huggingface.co/datasets?other=infinite-dataset-hub
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