| idx,review_text,sentiment_label | |
| 0,Excellent care and the staff was very understanding and compassionate. I felt well taken care of.,Positive | |
| 1,Waiting times were too long and the process was inefficient. Disappointed with the service.,Negative | |
| 2,The new treatment made a significant difference in my condition. Very pleased with the doctor's explanation and care.,Positive | |
| 3,"I experienced a mistake in my medication that caused some issues. It was resolved, but not ideal.",Negative | |
| 4,The nurse was very attentive and made sure I was comfortable during my stay. Highly recommend the facility.,Positive | |
| 5,Absolutely thrilled with the new diet plan and the nutritionist's guidance. Feeling healthier and more energetic.,Positive | |
| 6,The facilities were outdated and unclean. Unhappy with the overall environment.,Negative | |
| 7,Very satisfied with the nursing staff's dedication and care.,Positive | |
| 8,I felt rushed during my appointment and did not feel like my questions were thoroughly answered.,Negative | |
| 9,The new digital appointment system was easy to navigate and reduced my waiting time significantly.,Positive | |
| 10,I found the online appointment system very confusing and unhelpful.,Negative | |
| 11,I had an amazing experience with the cardiologist. The diagnosis was spot on and the treatment plan was clearly explained.,Positive | |
| 12,"Experienced a long wait before my appointment, and the receptionist was quite rude.",Negative | |
| 13,I had an amazing experience with the cardiologist. Dr. Smith's approach was innovative and effective.,Positive | |
| 14,I'm frustrated with the lack of privacy in my consultations. Feels like a public forum.,Negative | |
| 15,The physical therapy sessions are helping me recover quickly. The therapist is supportive and motivating.,Positive | |
| 16,"My appointment was canceled without prior notice, and I had to reschedule multiple times.",Negative | |
| 17,"The doctor explained my diagnosis very well, and I appreciate the transparency.",Positive | |
| 18,The prescribed medication did not alleviate my symptoms and I experienced some side effects.,Negative | |
| 19,I received personalized dietary advice that really helped me improve my health.,Positive | |
| 20,"My personal data was not handled properly by the staff, causing a great deal of stress.",Negative | |
| 21,The physical therapy sessions were incredibly helpful. I'm seeing real progress in my recovery.,Positive | |
| 22,"The clinic was not well-organized, leading to a chaotic and frustrating visit.",Negative | |
| 23,The patient support group meetings were incredibly helpful. They provided a great sense of community.,Positive | |
| 24,"The online appointment system keeps crashing, causing delays in my care.",Negative | |
| 25,Had an amazing experience with the pain management program. My pain levels have significantly decreased.,Positive | |
| 26,"The pharmacy wait time was excessively long, and the staff seemed uninterested in assisting me.",Negative | |
| 27,Had a great experience with the online appointment booking system. It's very user-friendly.,Positive | |
| 28,"There was a lack of communication from my healthcare team, leaving me confused about my treatment plan.",Negative | |
| 29,The 24/7 helpline provided immediate assistance when I needed it most.,Positive | |
| 30,"The clinic was not as clean as I expected, and it made me uncomfortable.",Negative | |
| 31,The nursing staff was attentive and went above and beyond to ensure my comfort.,Positive | |
| 32,Had a negative interaction with the pharmacy staff when inquiring about medication side effects.,Negative | |
| 33,A personalized diet plan helped me manage my diabetes. I've seen great results and feel more in control.,Positive | |
| 34,Experienced a severe allergic reaction to a medication that was not properly communicated.,Negative | |
| 35,I appreciate the cleanliness and comfort of the hospital rooms. Staff were very friendly.,Positive | |
| 36,The medical advice given was inaccurate and led to confusion. I'm not satisfied with the information provided.,Negative | |
| 37,I am grateful for the cleanliness and hygiene practices in the hospital.,Positive | |
| 38,"The clinic was poorly maintained, with outdated equipment and a dirty waiting area.",Negative | |
| 39,The health app integration with my wearable device allowed for real-time health monitoring.,Positive | |
| 40,"Received incorrect information about my treatment plan, which was concerning.",Negative | |
| 41,My family doctor has been a lifesaver. His dedication to patient care is unmatched.,Positive | |
| 42,The medical advice given was confusing and contradictory to previous information received.,Negative | |
| 43,The ease of scheduling an appointment online made the whole process smooth and stress-free.,Positive | |
| 44,"The discharge instructions were unclear, leading to a misunderstanding about my post-treatment care.",Negative | |
| 45,The healthcare app is very user-friendly and helpful in managing my appointments and medication.,Positive | |
| 46,"I encountered rude staff members at the clinic, which made my experience unpleasant.",Negative | |
| 47,The support group provided by the clinic has been a great help in managing my condition.,Positive | |
| 48,"My online appointment system was difficult to use and kept crashing, making it hard to schedule.",Negative | |
| 49,Cleanliness and hygiene standards were maintained impeccably throughout my hospital stay.,Positive | |
| 50,The lack of privacy in the waiting room was distressing.,Negative | |
| 51,The dietary advice given by the nutritionist was so helpful. It has improved my health significantly.,Positive | |
| 52,"The discharge instructions were unclear, resulting in a misunderstanding about my post-treatment care.",Negative | |
| 53,The cleanliness and organization of the facility impressed me. I felt safe and relaxed during my visits.,Positive | |
| 54,"The staff seemed disinterested and hurried during my visit, leaving me feeling unheard.",Negative | |
| 55,My family doctor has been very thorough and attentive to my health needs. Trust in their care.,Positive | |
| 56,The billing process was complicated and the charges were not clearly explained.,Negative | |
| 57,The medical equipment used during my surgery was top-notch and ensured a successful procedure.,Positive | |
| 58,"The staff were not very welcoming, and I felt like just another number.",Negative | |
| 59,The physical therapy exercises prescribed were both challenging and beneficial for my recovery.,Positive | |
| 60,"I had to wait over an hour for my test results, which was frustrating.",Negative | |
| 61,The radiology department was incredibly efficient. The staff was professional and made me feel at ease.,Positive | |
| 62,The billing department was unhelpful and the invoice errors caused a lot of stress.,Negative | |
| 63,The pharmacy's customer service was outstanding. They took the time to explain all my medication options.,Positive | |
| 64,Received incorrect information about my diagnosis from multiple sources.,Negative | |
| 65,The childcare services at the hospital are excellent. My child was well-cared for and entertained.,Positive | |
| 66,"I felt neglected during my hospital stay, and communication between staff was poor.",Negative | |
| 67,The physical therapy sessions have significantly improved my mobility.,Positive | |
| 68,"I experienced a long wait time for test results, which was very stressful.",Negative | |
| 69,"The staff were always available to answer questions, which made me feel supported.",Positive | |
| 70,The staff seemed rushed and didn't provide adequate attention to my questions.,Negative | |
| 71,I am grateful for the mental health support provided. It made a huge difference during a tough time.,Positive | |
| 72,Received subpar care due to overworked staff during a critical period.,Negative | |
| 73,Having a nurse practitioner as a primary care provider made all the difference. I felt well-supported.,Positive | |
| 74,"Facility's cleanliness standards were not met, with a noticeable odor and unclean surfaces.",Negative | |
| 75,"I received excellent post-operative care, and the recovery process was smooth.",Positive | |
| 76,The online appointment system is unreliable and often shows incorrect times.,Negative | |
| 77,The staff were professional and handled my personal information with the utmost care.,Positive | |
| 78,"The parking lot was always full, making it inconvenient to get to my appointments.",Negative | |
| 79,"The air quality in the recovery rooms is top-notch, making the environment more comfortable.",Positive | |
| 80,"My insurance was not accepted, and the provider was not clear about alternative options.",Negative | |
| 81,The medical team handled my surgery with precision and care. I have complete trust in their abilities.,Positive | |
| 82,The lack of cleanliness in the waiting area was quite distressing and made me uncomfortable.,Negative | |
| 83,The integrated health system saved me time and hassle. Everything was streamlined and convenient.,Positive | |
| 84,My concerns about potential side effects of a new treatment were not addressed adequately.,Negative | |
| 85,The wellness program at work has significantly improved my stress levels and overall well-being.,Positive | |
| 86,"I had to deal with a mix-up in my medication prescription, which caused unnecessary worry.",Negative | |
| 87,I received prompt and effective communication from the clinic's customer service.,Positive | |
| 88,"I was given incorrect information about my condition, which led to unnecessary anxiety.",Negative | |
| 89,The waiting room had comfortable seating and a relaxing ambiance.,Positive | |
| 90,"There was a mix-up with my medication, leading to a health scare.",Negative | |
| 91,The pain management plan was tailored to my needs and was very effective.,Positive | |
| 92,"The electronic health record system was not updated in real-time, leading to outdated treatment plans.",Negative | |
| 93,"The rehabilitation services post-surgery were thorough and supportive, leading to a faster recovery.",Positive | |
| 94,I was bumped off the waiting list and had to endure an unnecessarily long wait for my appointment.,Negative | |
| 95,I'm so grateful for the support from the oncology team. Their care made my journey much easier.,Positive | |
| 96,"The care received was below the standard expected, and I'm considering switching providers.",Negative | |
| 97,The follow-up care and check-up were thorough and reassuring.,Positive | |
| 98,The billing process was confusing and I was charged incorrectly for some services.,Negative | |
| 99,The multilingual staff ensured that language was not a barrier to understanding my health needs.,Positive | |