text
stringlengths 13
368
| topics
listlengths 0
1
| topics-suggestion
listlengths 1
6
⌀ | topics-suggestion-metadata
dict | sentiment
listlengths 0
1
| sentiment-suggestion
stringclasses 3
values | sentiment-suggestion-metadata
dict | external_id
stringclasses 0
values | metadata
stringclasses 1
value | vectors
dict |
|---|---|---|---|---|---|---|---|---|---|
Why was my account charged for using an ATM?
|
[] |
[
"atm_support"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.37571489810943604,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why is there a charge on my account for taking out cash?
|
[] |
[
"cash_withdrawal_charge",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.37261518836021423,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
An ATM fee was attached to my recent withdrawal.
|
[] |
[
"atm_support",
"cash_withdrawal_charge",
"pending_cash_withdrawal"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3729211986064911,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I thought cash withdrawals didn't have a fee
|
[] |
[
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"pending_cash_withdrawal",
"transfer_fee_charged"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.4052126407623291,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why did I get charged a fee when I tried to obtain cash?
|
[] |
[
"card_payment_fee_charged",
"transfer_fee_charged"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3938847482204437,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
While I was checking out in the grocery store, I realized I needed cash so I requested some. However, I noticed there was a fee for this transaction. Why did I get charged a fee?
|
[] |
[
"card_payment_fee_charged",
"transfer_fee_charged",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4155837297439575,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Using an ATM caused me to incur an additional fee. Why?
|
[] |
[
"atm_support"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.38492876291275024,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I was charged extra for a withdrawal
|
[] |
[
"cash_withdrawal_charge",
"pending_cash_withdrawal"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4386906325817108,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Is there a limit on how much I can withdraw from my account without being charged?
|
[] |
[
"cash_withdrawal_charge",
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.4063441753387451,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I thought cash withdrawals were free? Why have I been charged a fee? Also, how much is this fee?
|
[] |
[
"card_payment_fee_charged",
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"pending_cash_withdrawal",
"transfer_fee_charged"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.36614084243774414,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
More fees, this time for withdrawing my own cash. Why are you robbing me?
|
[] |
[
"cash_withdrawal_charge",
"declined_cash_withdrawal"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3870209753513336,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I have never been charged a fee for cash withdrawal before. When did that change?
|
[] |
[
"card_payment_fee_charged",
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"pending_cash_withdrawal",
"transfer_fee_charged"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3895733654499054,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I was charged for a cash withdrawal.
|
[] |
[
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"pending_cash_withdrawal"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.40112730860710144,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why did you charge me for a cash withdrawal?
|
[] |
[
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"pending_cash_withdrawal",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3691590130329132,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I took cash and got charged a fee
|
[] |
[
"card_payment_fee_charged",
"cash_withdrawal_charge",
"transfer_fee_charged"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.42605292797088623,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Was charged an ATM fee despite it being a small withdrawal on the 1st day of the month. I thought I was allowed 200 per month?
|
[] |
[
"atm_support",
"cash_withdrawal_charge"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3673171103000641,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I had a wrong fee charged at this ATM.
|
[] |
[
"atm_support",
"card_payment_fee_charged",
"card_payment_wrong_exchange_rate",
"wrong_amount_of_cash_received",
"wrong_exchange_rate_for_cash_withdrawal"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3869842290878296,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
When I got cash, I'm pretty sure there was a glitch that overcharged me.
|
[] |
[
"wrong_amount_of_cash_received"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.34577861428260803,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My account got charged for taking out cash, why did this happen?
|
[] |
[
"cash_withdrawal_charge"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.37542852759361267,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why is there a fee for withdrawing?
|
[] |
[
"cash_withdrawal_charge",
"pending_cash_withdrawal",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4031934440135956,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Am I able to order a new card and have it sent to me in China?
|
[] |
[
"order_physical_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.36932772397994995,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Will you be able to send the new card to China?
|
[] | null |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.36676838994026184,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
When my card expires what happens to my account?
|
[] |
[
"card_about_to_expire",
"terminate_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.36902472376823425,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What do I do when my card expires?
|
[] |
[
"card_about_to_expire"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.36968523263931274,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
The expiration date on my card is coming up
|
[] |
[
"card_about_to_expire"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.37306293845176697,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My card's expiring, what happens now?
|
[] |
[
"card_about_to_expire"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3565714657306671,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My card is about to expire. What do I need to do?
|
[] |
[
"card_about_to_expire"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.34843307733535767,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
how long and how much does it cost for new card
|
[] |
[
"transfer_fee_charged"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3402239978313446,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What do I do if my card is expiring soon?
|
[] |
[
"card_about_to_expire"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3433353304862976,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How much does it cost to get a new card? Mine is almost expired. How fast does it come?
|
[] |
[
"card_about_to_expire"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.35744673013687134,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Since my card is about to expire, what do I do to get a new one?
|
[] |
[
"card_about_to_expire"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.34320634603500366,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My card is about to expire and I need to know how much it costs and how long it takes to get a new one.
|
[] |
[
"card_about_to_expire"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3695671856403351,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
When my card expires do you send a new card?
|
[] |
[
"card_about_to_expire"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.34898409247398376,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What is the next step if my card is about to expire.
|
[] |
[
"card_about_to_expire"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3478342890739441,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Once my card expires, what should I do?
|
[] |
[
"card_about_to_expire"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3635092079639435,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I need a new card, my current card is nearly expired.
|
[] |
[
"card_about_to_expire"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.37111541628837585,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
It appears my card expires next month, can I order a new one?
|
[] |
[
"card_about_to_expire",
"order_physical_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3666176497936249,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My card is about to expire. How much does it cost to order a new one and how fast will I get it?
|
[] |
[
"card_about_to_expire"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.356432169675827,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What do I do when my card is about to expire?
|
[] |
[
"card_about_to_expire"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.36938902735710144,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I will need to get a new card soon, how do I order?
|
[] |
[
"order_physical_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3762367367744446,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
going to need a new card what are the fees and time it takes
|
[] |
[
"card_payment_fee_charged",
"transfer_fee_charged"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3589981496334076,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Will I need to order a new card since mine expires next month?
|
[] |
[
"card_about_to_expire",
"order_physical_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3546726107597351,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
When my card expires, will I get a new one mailed to me?
|
[] |
[
"card_about_to_expire"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3595201075077057,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Do you have to order a new card before your current card expires?
|
[] |
[
"card_about_to_expire",
"order_physical_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3767530620098114,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Since my card is about to expire, I need a new one.
|
[] |
[
"card_about_to_expire"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.35338422656059265,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My card is very close to expiring. When can I order a new one and how do I do so?
|
[] |
[
"card_about_to_expire"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3422532081604004,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I need to order a new card, mine is about to expire and I need to know how much it will cost and how long until I receive it.
|
[] |
[
"card_about_to_expire"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3459239900112152,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How do I order a new card before It expires?
|
[] |
[
"card_about_to_expire",
"order_physical_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.36454540491104126,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I receive a new card while I am in China?
|
[] |
[
"country_support"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3680945634841919,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Next month my card will expire, do I need to order a new one?
|
[] |
[
"card_about_to_expire",
"order_physical_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.352815181016922,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
The expiration date of my card is approaching .
|
[] |
[
"card_about_to_expire"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3893342614173889,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How can I get a new card ASAP to replace an old, soon to expire one?
|
[] |
[
"card_about_to_expire"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3500801622867584,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I need a new card since my old one is about to expire.
|
[] |
[
"card_about_to_expire"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3423070013523102,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My card is about to expire.
|
[] |
[
"card_about_to_expire"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3453187346458435,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My card is expiring shortly. How much will it cost for a replacement, and how soon can I get it?
|
[] |
[
"card_about_to_expire"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3515021800994873,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What would the price be for an expired card replacement and how long will it take me to get it?
|
[] |
[
"card_about_to_expire"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.36555346846580505,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
in china, need new card
|
[] | null |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3629201352596283,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
If my card is about to expire, do I need to order a new one?
|
[] |
[
"card_about_to_expire",
"order_physical_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.353732705116272,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My card is about to expire. How do I get a new one?
|
[] |
[
"card_about_to_expire"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3453724980354309,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I need to know the cost and when I will receive a new card to replace an old one.
|
[] |
[
"change_pin",
"transfer_fee_charged"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.35070714354515076,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Is the top up feature available on the Apple Watch?
|
[] | null |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.42435693740844727,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I use the system Google Pay for top-ups?
|
[] |
[
"apple_pay_or_google_pay"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.38576921820640564,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My top-up for Google Pay isn't working
|
[] |
[
"apple_pay_or_google_pay",
"card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.36634501814842224,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I add money with Apple Pay?
|
[] |
[
"apple_pay_or_google_pay",
"receiving_money"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3868471086025238,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I use my Apple Watch to to top up?
|
[] |
[
"apple_pay_or_google_pay"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.4125775396823883,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Does Apple Pay give the option to top up?
|
[] |
[
"apple_pay_or_google_pay"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.36766162514686584,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Top up on my Google Pay isn't working.
|
[] |
[
"apple_pay_or_google_pay",
"card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3794492483139038,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Is it possible to top up with Apple Pay?
|
[] |
[
"apple_pay_or_google_pay"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3698403239250183,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
do i have to setup apple pay to use it
|
[] |
[
"apple_pay_or_google_pay"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.46408191323280334,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I use Apple Pay to top up?
|
[] |
[
"apple_pay_or_google_pay"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3754807412624359,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How can I top up my Google Pay?
|
[] |
[
"apple_pay_or_google_pay"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3953090012073517,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Does Google Play have an app to Top up?
|
[] |
[
"apple_pay_or_google_pay",
"exchange_via_app"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3743816912174225,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?
|
[] |
[
"apple_pay_or_google_pay"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4477125406265259,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
is apple pay eligible for top up
|
[] |
[
"apple_pay_or_google_pay"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3742675185203552,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why can't I use my American Express with Apple Pay to top up my account?
|
[] |
[
"apple_pay_or_google_pay"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.41738376021385193,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
how do i add money with my apple watch
|
[] |
[
"apple_pay_or_google_pay",
"receiving_money"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.37703442573547363,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
If I want to top up, can I use Apple Pay?
|
[] |
[
"apple_pay_or_google_pay"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3787449896335602,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
can i top up with apple pay
|
[] |
[
"apple_pay_or_google_pay"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.36994171142578125,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My American express is experiencing a problem with apple play with top up, can you fix it?
|
[] | null |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.39816656708717346,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My top up is not working in Apple Pay.
|
[] |
[
"apple_pay_or_google_pay",
"card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.382086843252182,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Is Apple Pay a possible top up option?
|
[] |
[
"apple_pay_or_google_pay"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.37374305725097656,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I don't know how to top up my Google pay.
|
[] |
[
"apple_pay_or_google_pay"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3702120780944824,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I top up from my Apple Watch?
|
[] |
[
"apple_pay_or_google_pay"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.39645835757255554,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I use my American Express stored in Apple Pay to top up?
|
[] |
[
"apple_pay_or_google_pay"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.39337965846061707,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
is apple pay costly?
|
[] |
[
"apple_pay_or_google_pay",
"card_payment_fee_charged"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.366553395986557,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How can I top up with Google Pay?
|
[] |
[
"apple_pay_or_google_pay"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.38991087675094604,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I can't top up my account using my American Express with Apple Pay.
|
[] |
[
"apple_pay_or_google_pay"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3962787389755249,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I got my American Express in Apple Pay, why is top up not working?
|
[] |
[
"apple_pay_or_google_pay",
"card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.40188008546829224,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I got my American Express in Apple Bay but top up is not working
|
[] |
[
"card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.37108972668647766,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How do I top up? Can I use my apple watch?
|
[] |
[
"apple_pay_or_google_pay"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.38855648040771484,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Is it possible to use Apple Pay to put money in my account?
|
[] |
[
"apple_pay_or_google_pay",
"receiving_money",
"transfer_into_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.39691346883773804,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My American Express is in my Apple Pay and the top up is failing, why?
|
[] |
[
"apple_pay_or_google_pay",
"top_up_failed"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3868411183357239,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How can I top-ff my account using my Apple Watch?
|
[] |
[
"transfer_into_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.37535691261291504,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
can google pay be used to make a top-up
|
[] |
[
"apple_pay_or_google_pay"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3738008439540863,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How do I get the Top Up feature on my apple watch working?
|
[] |
[
"card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.42593398690223694,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How do I troubleshoot Google pay top up?
|
[] |
[
"apple_pay_or_google_pay"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3872404992580414,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How do I top up with Apple Pay?
|
[] |
[
"apple_pay_or_google_pay"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.37408646941185,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why isn't my top up working using my saved American Express in ApplePay?
|
[] | null |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3621100187301636,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How do I use the top up app with my apple watch?
|
[] |
[
"exchange_via_app"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.38624900579452515,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Google pay and top up, I want it, can I get it?
|
[] |
[
"apple_pay_or_google_pay"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3845033347606659,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
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