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stringlengths 13
368
| topics
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| topics-suggestion
listlengths 1
6
⌀ | topics-suggestion-metadata
dict | sentiment
listlengths 0
1
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stringclasses 3
values | sentiment-suggestion-metadata
dict | external_id
stringclasses 0
values | metadata
stringclasses 1
value | vectors
dict |
|---|---|---|---|---|---|---|---|---|---|
How fast can you deliver?
|
[] |
[
"card_arrival",
"transfer_timing"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3490890860557556,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Ordered awhile back, what is the ETA in the US?
|
[] |
[
"order_physical_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4003423750400543,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How long should I expect for the card to arrive?
|
[] |
[
"card_arrival",
"transfer_timing"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.4007912278175354,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Whats the delivery time to the United States?
|
[] |
[
"card_arrival",
"transfer_timing"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3870050013065338,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
When will the card arrive?
|
[] |
[
"card_arrival"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.4099073112010956,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Send my card as soon as you are able to.
|
[] | null |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.4293839931488037,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
When are cards delivered?
|
[] |
[
"card_arrival"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3618208169937134,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How long does shipping take to get to a US destination?
|
[] |
[
"card_arrival",
"transfer_timing"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.36526307463645935,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I get my card expedited?
|
[] |
[
"card_about_to_expire"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.37708336114883423,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How long until my card is delivered?
|
[] |
[
"card_arrival",
"card_delivery_estimate",
"transfer_timing"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3783998489379883,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I need my card to come as soon as possible.
|
[] |
[
"card_arrival"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.42069682478904724,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
When can I expect to receive my new card?
|
[] | null |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.41980037093162537,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I am waiting for my card to arrive.
|
[] |
[
"card_arrival"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.4475483000278473,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I need my card as soon as possible.
|
[] | null |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.4068164527416229,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I need it delivered by Saturday.
|
[] | null |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.38463932275772095,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What's the U.S. Delivery time?
|
[] |
[
"card_arrival",
"card_delivery_estimate",
"transfer_timing"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3701370060443878,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
When will my card arrive?
|
[] |
[
"card_arrival"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.4164176881313324,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
can I choose a date for delivery?
|
[] |
[
"card_arrival"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3568189740180969,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I make sure my card is delivered on a specific day?
|
[] |
[
"card_arrival"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3725889027118683,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I have it be delivered at a certain time?
|
[] |
[
"card_arrival",
"transfer_timing"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3556464910507202,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
When traveling, can I auto top-up my card at certain times?
|
[] |
[
"automatic_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3796961307525635,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Is there a limit when using auto top-up?
|
[] |
[
"automatic_top_up",
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3770618140697479,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Will it automatically top-up or do I need to do that manually if there isn't much cash left?
|
[] |
[
"automatic_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.396371066570282,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I'm running out of money, can I auto top up?
|
[] |
[
"automatic_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3847706615924835,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How do I use auto top up?
|
[] |
[
"automatic_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3576403260231018,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can it automatically top-up money if there isn't much left?
|
[] |
[
"automatic_top_up",
"receiving_money"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3952173888683319,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
If there isn't much money left can it automatically top-up?
|
[] |
[
"automatic_top_up",
"receiving_money"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3825787305831909,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I read about the auto-top up function, but can't find it in the app.
|
[] |
[
"automatic_top_up",
"exchange_via_app"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3853244483470917,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I have it add money at certain time intervals when I travel?
|
[] |
[
"receiving_money",
"transfer_timing"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.35585519671440125,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I'm going to be away for awhile, can I have it add money automatically in certain intervals?
|
[] |
[
"automatic_top_up",
"receiving_money"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.38545361161231995,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Where can I find the "auto-top" feature?
|
[] |
[
"automatic_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.35248249769210815,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I just activated auto top-up, but it is not letting me enable it. Why not?
|
[] |
[
"activate_my_card",
"automatic_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3428178131580353,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Is there an auto top-up option?
|
[] |
[
"automatic_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.36654940247535706,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
where is theft-top option?
|
[] |
[
"lost_or_stolen_card",
"lost_or_stolen_phone"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.37558507919311523,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Are there limits on auto top-up?
|
[] |
[
"automatic_top_up",
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3876509368419647,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
can you assist me with the auto top up ?
|
[] |
[
"automatic_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.36558523774147034,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Do you have any limit on the auto top-up?
|
[] |
[
"automatic_top_up",
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.37807202339172363,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why are there limits on auto top-up?
|
[] |
[
"automatic_top_up",
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3987545967102051,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How can I top up automatically?
|
[] |
[
"automatic_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.41908714175224304,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How do I make sure I don't run out of money on my card while traveling?
|
[] |
[
"receiving_money"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.37205830216407776,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What's the limit on automatic top-up?
|
[] |
[
"automatic_top_up",
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3566073179244995,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
If I will be traveling, is there a way to auto top-up my card on certain days?
|
[] |
[
"automatic_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.403674840927124,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Where is the auto top-up option?
|
[] |
[
"automatic_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3600670099258423,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I have a auto top-up when my account is short?
|
[] |
[
"automatic_top_up",
"terminate_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3709302842617035,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Do you have an auto top-up option?
|
[] |
[
"automatic_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.35606974363327026,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I space out how often money is transferred along my travels?
|
[] |
[
"receiving_money"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3382234573364258,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Will it automatically top-up money if there isn't a lot left?
|
[] |
[
"automatic_top_up",
"receiving_money"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.41051244735717773,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I have it add money automatically in certain intervals?
|
[] |
[
"automatic_top_up",
"receiving_money"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3822995722293854,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I set up an automatic top-up for travel.
|
[] |
[
"automatic_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3423236608505249,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I've tried looking for the auto-top up option on your website and I can't seem to find it. Can you help me?
|
[] |
[
"automatic_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.36420801281929016,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
how do I top up my money automatically
|
[] |
[
"automatic_top_up",
"receiving_money"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.4309166371822357,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I be topped up once I hit a certain balance?
|
[] |
[
"topping_up_by_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.36830610036849976,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Will it automatically top-up if there isn't much money left?
|
[] |
[
"automatic_top_up",
"receiving_money"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.41227343678474426,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Is there any way to Auto top-up?
|
[] |
[
"automatic_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3690102994441986,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can you explain where I can find the auto-top option?
|
[] |
[
"automatic_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3552672564983368,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What is the auto top up function and where can I find that at?
|
[] |
[
"automatic_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3867846727371216,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Is there a way to top-up automatically?
|
[] |
[
"automatic_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.4007355868816376,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Is there a top-up feature, if there isn't a lot of money left?
|
[] |
[
"receiving_money"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.4066336750984192,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What is the highest limit for Auto Top?
|
[] |
[
"automatic_top_up",
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3727121651172638,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How do I enable auto-top up?
|
[] |
[
"automatic_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.36460626125335693,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I've tried my card a bunch of times and it never worked.
|
[] |
[
"card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3455170691013336,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I can't get my card to work.
|
[] |
[
"card_not_working",
"virtual_card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3523056209087372,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My card appears to be broken how can I fix it?
|
[] |
[
"card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.336775004863739,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How do I know why my card isn't working?
|
[] |
[
"card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.36337724328041077,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My card broke.
|
[] | null |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.36801591515541077,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My card won't work.
|
[] |
[
"card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3474220037460327,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why is my card not working?
|
[] |
[
"card_not_working",
"virtual_card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.35174936056137085,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can you please identify the problem with my bank card?
|
[] |
[
"balance_not_updated_after_bank_transfer",
"top_up_by_bank_transfer_charge"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3414478600025177,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How do I unblock my card using the app?
|
[] |
[
"exchange_via_app",
"pin_blocked"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3815595507621765,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My card does not work
|
[] |
[
"card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3470965623855591,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How can I get my physical card to work?
|
[] |
[
"card_not_working",
"get_physical_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3679753839969635,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can someone assist me by explaining why my card is not working?
|
[] |
[
"card_not_working",
"virtual_card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3541606068611145,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Help me. My card doesn't work.
|
[] |
[
"card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.34579479694366455,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can a card stop working?
|
[] |
[
"card_not_working",
"terminate_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.38120758533477783,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I think my card is broken
|
[] |
[
"card_not_working",
"top_up_failed"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3474043905735016,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why isn't my card working?
|
[] |
[
"card_not_working",
"virtual_card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3568079173564911,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My card isn't working anymore.
|
[] |
[
"card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3480377197265625,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My card was declined today when eating and I need to know what's wrong.
|
[] |
[
"declined_card_payment",
"declined_cash_withdrawal",
"declined_transfer",
"topping_up_by_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.45856600999832153,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My card doesn't work.
|
[] |
[
"activate_my_card",
"card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.34761151671409607,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How can I resolve a problem where my card won't go through at all?
|
[] |
[
"card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3564249873161316,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My actual card isn't working.
|
[] |
[
"activate_my_card",
"card_not_working",
"virtual_card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3724161684513092,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Is my card broken?
|
[] |
[
"card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3452196419239044,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I broke my card
|
[] | null |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.34591472148895264,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My card stopped working
|
[] |
[
"card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3492300510406494,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My card is broke, what do I do?
|
[] |
[
"card_not_working",
"getting_spare_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.37746110558509827,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I tried using my card today and it's not working, can you help me?
|
[] |
[
"card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3442300856113434,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My card stopped working when I use it
|
[] |
[
"card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3421531915664673,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I can't use my card.
|
[] |
[
"card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3573873043060303,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Need help with my card. It's not working.
|
[] |
[
"card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3547714948654175,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I cannot use my card.
|
[] |
[
"card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3565404415130615,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
The card I've got seems to be broken.
|
[] | null |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3417051136493683,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My card isn't working
|
[] |
[
"card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3540594279766083,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My card suddenly quit working.
|
[] |
[
"card_not_working",
"terminate_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.35541200637817383,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I have tried to use my card several times and it does not work.
|
[] |
[
"card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.34015586972236633,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
The card I have doesn't work.
|
[] |
[
"card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3560587465763092,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My card doesn't accept any transaction at all. What's wrong??
|
[] |
[
"card_acceptance",
"card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3990856111049652,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How can i check if my card is working?
|
[] |
[
"card_not_working",
"verify_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.4134792387485504,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Nothing goes through on my card.
|
[] |
[
"card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.37946033477783203,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How do I find out why my card won't work?
|
[] |
[
"card_not_working",
"virtual_card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.341629296541214,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Could it be that I deactivated my card, its not working?
|
[] |
[
"activate_my_card",
"card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3730160593986511,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
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