text
stringlengths 13
368
| topics
listlengths 0
1
| topics-suggestion
listlengths 1
6
⌀ | topics-suggestion-metadata
dict | sentiment
listlengths 0
1
| sentiment-suggestion
stringclasses 3
values | sentiment-suggestion-metadata
dict | external_id
stringclasses 0
values | metadata
stringclasses 1
value | vectors
dict |
|---|---|---|---|---|---|---|---|---|---|
I transferred the wrong amount and would like to cancel the transaction.
|
[] |
[
"cancel_transfer",
"wrong_amount_of_cash_received"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.4234388470649719,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I made a mistake when I did a transfer so now what can I do to fix that?
|
[] |
[
"card_payment_wrong_exchange_rate",
"failed_transfer",
"wrong_amount_of_cash_received"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.42559880018234253,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I need to cancel an incorrect transaction.
|
[] |
[
"cancel_transfer",
"card_payment_wrong_exchange_rate",
"wrong_amount_of_cash_received"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.4284808337688446,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How do I cancel my transfer?
|
[] |
[
"cancel_transfer",
"terminate_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.397986501455307,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I made a mistake with a transaction!
|
[] |
[
"transaction_charged_twice",
"wrong_amount_of_cash_received"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3708210587501526,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I submitted a transaction to the incorrect account.
|
[] |
[
"card_payment_wrong_exchange_rate",
"wrong_amount_of_cash_received"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3838529884815216,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
The transfer I just made needs to be cancelled right now. It was my mistake. Please help me cancel it before it goes through!
|
[] |
[
"cancel_transfer"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3871607184410095,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I want to go back on what I did this morning
|
[] |
[
"top_up_reverted"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.36168235540390015,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can a transaction be cancelled?
|
[] |
[
"cancel_transfer",
"terminate_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.43853697180747986,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How do i cancel my transaction?
|
[] |
[
"cancel_transfer",
"terminate_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.39307498931884766,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My transaction needs to be canceled.
|
[] |
[
"cancel_transfer",
"terminate_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.37634575366973877,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I need to make an immediate cancellation related to a transfer. This was a mistake. Please assist quickly so this does not actually go through.
|
[] |
[
"cancel_transfer"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4381489157676697,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I made a mistake and need to cancel a transaction
|
[] |
[
"cancel_transfer"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.4114874601364136,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I made an error in payment yesterday and I need it fixed asap because it's for my rent tomorrow.
|
[] |
[
"card_payment_wrong_exchange_rate",
"failed_transfer",
"top_up_failed"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3709598481655121,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Cancel my last transfer
|
[] |
[
"cancel_transfer",
"pending_transfer",
"terminate_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3849661946296692,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through?
|
[] |
[
"cancel_transfer",
"pending_transfer"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4079466462135315,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I need help cancelling a transaction.
|
[] |
[
"cancel_transfer",
"terminate_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3858509063720703,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I don't want the transaction to go through now
|
[] | null |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3752630054950714,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I change the amount I made on a payment that I made to the payment is correct.
|
[] |
[
"change_pin",
"reverted_card_payment?",
"wrong_amount_of_cash_received"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3475162088871002,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Please help me! I need to cancel a transaction.
|
[] |
[
"cancel_transfer",
"terminate_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3958475887775421,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
can you limit my top up?
|
[] |
[
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.36360177397727966,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Am I free to top-up as much as I want?
|
[] |
[
"getting_spare_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3971790075302124,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Is there a top up limit for my account?
|
[] |
[
"disposable_card_limits",
"top_up_limits",
"transfer_into_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3909972906112671,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What is the limit to top up?
|
[] |
[
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.39333921670913696,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How much money can i top up?
|
[] |
[
"receiving_money",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.4261920154094696,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What are the restrictions to top-offs?
|
[] |
[
"beneficiary_not_allowed",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.4270402193069458,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Are the top-ups limited?
|
[] |
[
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3604108989238739,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
what is the top up limit
|
[] |
[
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.38955673575401306,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I need to find out what is the limit for top-ups.
|
[] |
[
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3588370084762573,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Do you have a limit to top ups?
|
[] |
[
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3413967490196228,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What is maximum top up?
|
[] |
[
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.37584713101387024,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How can I tell what the limit is to top-ups?
|
[] |
[
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.38015151023864746,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Is there a limit to top-up amounts?
|
[] |
[
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.36315396428108215,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Is there any limit to the amount I can add to a card at a time?
|
[] |
[
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3679332435131073,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I want to know if there is a maximum I can top up.
|
[] |
[
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.39489567279815674,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What is the limit to a top-up?
|
[] |
[
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3658124506473541,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Tell me if there are any top-up limits?
|
[] |
[
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3903789520263672,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How can I top-up my limit?
|
[] |
[
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.4092123806476593,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Is there a limit to top-ups?
|
[] |
[
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3562297224998474,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I top-up as much as I want?
|
[] |
[
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.39242151379585266,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can you tell me the limits for top ups?
|
[] |
[
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.34153881669044495,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
When I top up what are the amoutn limits.
|
[] |
[
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3619914650917053,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Is there a limit on top-ups?
|
[] |
[
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.35784435272216797,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What is the top-ups limit?
|
[] |
[
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3562951982021332,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Are there limits to top-ups?
|
[] |
[
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.36453428864479065,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Is there a maximum amount of top-ups?
|
[] |
[
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3595469892024994,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Do you have a top-up limit?
|
[] |
[
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.36010122299194336,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What's the top up limit?
|
[] |
[
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.39255574345588684,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What is the limit to top-up?
|
[] |
[
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3813466429710388,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How much can I top-up to my card at a time?
|
[] |
[
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.41586998105049133,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
how much can i top up?
|
[] |
[
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.38791295886039734,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
what is the most i can top up?
|
[] |
[
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3960016667842865,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Is there a limit to how high I can top-up?
|
[] |
[
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.402322381734848,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Is there an amount limit to my top-up?
|
[] |
[
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.373539000749588,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Is there a limit for top-ups?
|
[] |
[
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3542938828468323,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Is there a maximum i can top up?
|
[] |
[
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.38881784677505493,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How can I tell if there is a top-up limit?
|
[] |
[
"disposable_card_limits",
"top_up_limits",
"verify_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.39358213543891907,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Do you have any restrictions to my top-up?
|
[] |
[
"beneficiary_not_allowed",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3632127046585083,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
As for limits are top ups included?
|
[] |
[
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.35299333930015564,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What are the top-up limits?
|
[] |
[
"disposable_card_limits",
"top_up_limits"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.37484052777290344,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I don't know if this is an issue with the ATM or my account, but I just tried withdrawing 30 pounds from the ATM I'm at now and it only gave me 10. Is this a glitch or what exactly is going on?
|
[] |
[
"atm_support",
"wrong_exchange_rate_for_cash_withdrawal"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.385041743516922,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I didn't get all the cash I requested for at the ATM
|
[] |
[
"atm_support"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.34686368703842163,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How come the ATM gave me less cash than what I asked for?
|
[] |
[
"atm_support"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.36583369970321655,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why did I not get my cash back after I withdrew?
|
[] |
[
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"pending_cash_withdrawal"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3605414628982544,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I got less cash than the one I specified in the ATM
|
[] |
[
"atm_support",
"wrong_amount_of_cash_received"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.36651918292045593,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
The amount of cash I received was incorrect
|
[] |
[
"card_payment_wrong_exchange_rate",
"wrong_amount_of_cash_received",
"wrong_exchange_rate_for_cash_withdrawal"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.37580496072769165,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I'm at an ATM and withdrew 30 pounds and was only given 10. What should I do?
|
[] |
[
"atm_support"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3604276478290558,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
The ATM gave me the wrong amount of cash today when I went to withdraw. The app says it was more.
|
[] |
[
"atm_support",
"wrong_amount_of_cash_received",
"wrong_exchange_rate_for_cash_withdrawal"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3797847330570221,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
The amount of cash I received was different than what I requested.
|
[] |
[
"receiving_money",
"wrong_amount_of_cash_received"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.37915724515914917,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Hi. I just withdrew cash from an ATM and received the wrong amount. However, my app shows the correct amount I withdrew. How do I get the rest of the cash?
|
[] |
[
"wrong_amount_of_cash_received",
"wrong_exchange_rate_for_cash_withdrawal"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3611571490764618,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
The wrong amount of cash came out of the ATM today when I went to withdraw. When I looked at the app, it was showing it was much more.
|
[] |
[
"wrong_amount_of_cash_received",
"wrong_exchange_rate_for_cash_withdrawal"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3797682225704193,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I did not get as much cash as I requested at the ATM.
|
[] |
[
"atm_support",
"wrong_amount_of_cash_received"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.34283447265625,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How can I request cash back? The ATM just gave me the wrong amount, the app shows the amount that I've been actually charged though...
|
[] |
[
"wrong_amount_of_cash_received"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3640076518058777,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Where is the money I pushed it's on my mobile app as being withdrawn.
|
[] |
[
"cash_withdrawal_charge",
"exchange_via_app"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3674158453941345,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why did I not get all the cash I asked for?
|
[] |
[
"receiving_money",
"wrong_amount_of_cash_received"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.33418434858322144,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My cash withdrawal was partly declined
|
[] |
[
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_card_payment",
"declined_cash_withdrawal",
"declined_transfer",
"pending_cash_withdrawal"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.47772228717803955,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why did I only get $20 when I tried to get $100
|
[] | null |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3760780096054077,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this.
|
[] |
[
"wrong_amount_of_cash_received",
"wrong_exchange_rate_for_cash_withdrawal"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3526149392127991,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I went to withdraw some cash earlier today, but seems the ATM gave me the wrong amount of cash! The amount showing up in the app is a lot more
|
[] |
[
"wrong_amount_of_cash_received",
"wrong_exchange_rate_for_cash_withdrawal"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.35927072167396545,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I tried to get $100 but I just got $20
|
[] |
[
"receiving_money"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.35147908329963684,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I have not received the amount of cash i was supposed to.
|
[] |
[
"receiving_money",
"wrong_amount_of_cash_received"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3795715272426605,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I asked for $100 cash but only got $20?
|
[] |
[
"receiving_money"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3441230356693268,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Where is the money that I asked for? I asked for more than I got!
|
[] |
[
"receiving_money"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.40135595202445984,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I withdrew money but the full amount wasn't dispensed.
|
[] |
[
"disposable_card_limits",
"get_disposable_virtual_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3756561875343323,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Something went wrong with my withdrawal. The amount of money isn't right.
|
[] |
[
"cash_withdrawal_charge",
"pending_cash_withdrawal",
"wrong_amount_of_cash_received",
"wrong_exchange_rate_for_cash_withdrawal"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3789375424385071,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I have got out the wrong amount from an ATM. Please tell me the process to get the cash back as in app its showing the amount i have been actually received.
|
[] |
[
"atm_support",
"wrong_amount_of_cash_received"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3387798070907593,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I asked for 100 but only got 20.
|
[] | null |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3526216447353363,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I didn't receive the right amount of cash back
|
[] |
[
"receiving_money",
"wrong_amount_of_cash_received"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3495580852031708,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
The ATM gave me less cash than I requested
|
[] |
[
"atm_support",
"wrong_amount_of_cash_received"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3866661787033081,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I didn't get as much cash as I asked for from the ATM, why?
|
[] |
[
"atm_support"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3458438217639923,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What do I do if the ATM didn't give me the correct amount I withdrew? I pulled out 30 pounds and the ATM gave me 10 pounds.
|
[] |
[
"atm_support",
"wrong_amount_of_cash_received"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.37303537130355835,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I tried to take out cash but the amount isn't right, so what do I do?
|
[] |
[
"cash_withdrawal_charge",
"wrong_amount_of_cash_received",
"wrong_exchange_rate_for_cash_withdrawal"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.4046700894832611,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I didn't receive all the cash I asked for
|
[] |
[
"receiving_money",
"wrong_amount_of_cash_received"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.35136768221855164,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I just got $20 when I tried to get $100
|
[] |
[
"receiving_money"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.361456960439682,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
The right amount of cash was not sent to me.
|
[] |
[
"receiving_money",
"wrong_amount_of_cash_received"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3483571410179138,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
The ATM didn't give me the the withdraw amount requested.
|
[] |
[
"atm_support",
"cash_withdrawal_charge"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3701692223548889,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why did I get less money than I asked for?
|
[] |
[
"receiving_money",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.42052245140075684,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I didn't get the right amount at the ATM.
|
[] |
[
"atm_support",
"wrong_amount_of_cash_received"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.36274561285972595,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
did not receive correct cash upon withdrawal
|
[] |
[
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"pending_cash_withdrawal",
"wrong_amount_of_cash_received",
"wrong_exchange_rate_for_cash_withdrawal"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3654889762401581,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Will declined funds I tried to withdraw be returned to me?
|
[] |
[
"declined_card_payment",
"declined_cash_withdrawal",
"declined_transfer"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.47301745414733887,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
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