assitantchatbot / PROFESSIONAL_FIX_GUIDE.md
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Fix Hugging Face deployment issues and add database connection handling
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Professional Fix Guide: Hugging Face Deployment Database Issue

Issue Summary

Your Hugging Face Space is failing with a network connectivity error: [Errno 101] Network is unreachable

Root Cause Analysis

The error indicates that the Hugging Face container cannot reach your Supabase database. This is typically caused by:

  1. Supabase project being paused or suspended
  2. Incorrect database credentials
  3. IP restrictions on the Supabase project
  4. Regional connectivity issues

Professional Solution Steps

Step 1: Verify Supabase Project Status

  1. Access Supabase Dashboard: https://supabase.com/dashboard
  2. Locate your project and verify:
    • Project status is "Active" (not paused)
    • Project is not suspended
    • Project is in a supported region

Step 2: Obtain Correct Connection String

  1. In your Supabase project β†’ Settings β†’ Database
  2. Copy the connection string from the "Connection string" section
  3. Verify the format: postgresql://postgres:[password]@[host]:5432/postgres

Step 3: Update Hugging Face Space Secrets

  1. Navigate to your Space: https://huggingface.co/spaces/danishjameel003/assitantchatbot
  2. Go to Settings β†’ Repository secrets
  3. Update or add these environment variables:
SUPABASE_DB_URL=postgresql+asyncpg://postgres:[YOUR_ACTUAL_PASSWORD]@[YOUR_ACTUAL_HOST]:5432/postgres
ENVIRONMENT=production
OPENAI_API_KEY=your_openai_api_key_here
SECRET_KEY=your_secret_key_here
DEBUG=false
HOST=0.0.0.0
PORT=7860

Critical: Replace [YOUR_ACTUAL_PASSWORD] and [YOUR_ACTUAL_HOST] with your real values.

Step 4: Test Connection Locally

Run the connection test script to verify your credentials:

python simple_connection_test.py

Step 5: Redeploy Your Space

  1. After updating secrets, return to your Space
  2. Trigger a redeploy or wait for automatic redeployment
  3. Monitor the logs for successful connection

Alternative Solutions

Option A: Create New Supabase Project

If the current project has issues:

  1. Create a new Supabase project in a different region (e.g., US East)
  2. Use the new connection string in your Space secrets
  3. Redeploy your Space

Option B: Check IP Restrictions

  1. In your Supabase project β†’ Settings β†’ Database
  2. Review any IP restrictions
  3. Remove restrictions temporarily or add Hugging Face IP ranges

Option C: Alternative Connection Format

Try this format in your Space secrets:

SUPABASE_DB_URL=postgresql://postgres:[PASSWORD]@[HOST]:5432/postgres?sslmode=require

Verification Checklist

After implementing the fix, verify:

  • Supabase project is active and accessible
  • Connection string is correctly formatted
  • All environment variables are set in Space secrets
  • Space has been successfully redeployed
  • Logs show successful database connection
  • Health endpoint responds correctly: https://danishjameel003-assitantchatbot.hf.space/health

Expected Success Indicators

When the fix is successful, you should see in the logs:

INFO:main:βœ… Supabase database configuration detected
INFO:main:βœ… Database tables created successfully
INFO:main:πŸš€ Application startup complete

And the health endpoint should return:

{
  "status": "healthy",
  "service": "unified-assistant-backend",
  "environment": "production",
  "database": "connected",
  "is_huggingface_deployment": true
}

Troubleshooting Resources

Professional Support

If the issue persists after following these steps:

  1. Document the exact error messages from your Space logs
  2. Verify all credentials are correct
  3. Test with a new Supabase project in a different region
  4. Contact support with detailed error information

Quick Links


Priority: This is a critical deployment issue that requires immediate attention. The most common cause is incorrect database credentials or a paused Supabase project.