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### Human: Agent: ['Milton H. Edwards', 'Management Training:Management Skills for IT ProfessionalsFinance for Non-Financial ManagersMaking Strategic DecisionsManaging Meetings for SuccessIncreasing Your Emotional IntelligenceA Focused Approach to Goal SettingBuilding a Competency-Based Development PlanDeveloping an Annual Performance ReviewSituational LeadershipProject Management Training:Effective Project ManagementProject Leadership and Team BuildingA Risk Focused Approach to Project ManagementProject Quality and Procurement ManagementTechnical Training:Basic UNIXBasic Open Systems Host ConfigurationIP Network TroubleshootingDatabase FundamentalsOracle IntegrationWindow NT 4.0 Symmetrix IntegrationEnterprise Storage Network FoundationsVeritas Volume Manager and File SystemSpecialties: Technical and Business Writing, Editing, e-Learning & Course Development, Instructional Design, Voice Overs for corporate messaging', 'Learning Solutions Consultant at Edwards IDS LLC', 'Edwards IDS, LLC \| Information Design Services', '[{"company":"Edwards IDS, LLC \| Information Design Services","company_id":"edwards-ids-information-design-services","industry":"E-Learning","location":"Lawrenceville, GA","positions":[{"description":"Edwards IDS, LLC provides instructional design, content development, web development, technical writing, and marketing communications services to SMB and large companies. Information deliverables include web-based, print, and eLearning modules that convey the value of our clients\' products and services. We work with clients to design and develop Flash simulations and SGML, XML, and XHTML-based information deliverables, and we provide voice over narrations for corporate training.As of 2014, Edwards IDS, LLC is now a Federal vendor, and has achieved Veterans Administration verification as a Service Disabled Veteran Owned Small Business.","duration":"Mar 2006 - Present 15 years 5 months","duration_short":"15 years 5 months","end_date":"Present","start_date":"Mar 2006","subtitle":"Edwards IDS, LLC \| Information Design Services","title":"Principal Design Consultant"}],"url":"https://www.linkedin.com/company/edwards-ids-information-design-services"},{"company":"BetterCloud","company_id":"bettercloud","location":"Atlanta, Georgia, United States","positions":[{"description":"A founding member of the Customer Training and Enablement (CTE) team. Responsible for designing customer-facing enablement assets and materials and helping to grow the team to become an enterprise-class training organization. Work cross-functionally with other teams to promote customer usage in building interactions in the BetterCloud SaaSOps Management platform. Collaborate with team members to design, build, and deliver and maintain new vILT courses, video tutorials, eLearning modules, and technical articles to improve learning for our customer base.","duration":"Dec 2019 Apr 2021 1 year 5 months","duration_short":"1 year 5 months","end_date":"Apr 2021","start_date":"Dec 2019","subtitle":"BetterCloud","title":"Technical Curriculum Developer"}],"url":"https://www.linkedin.com/company/bettercloud"},{"company":"ADP","company_id":"adp","location":"Alpharetta, GA","positions":[{"description":"Work with Enterprise Learning directors and project manager to design and deliver training and informational content that addresses the training needs of ADP Associates. Content development includes Captivate eLearning courses, infographics, ILT handouts, help files. Also record and edit audio files for various projects.","duration":"Jan 2017 Feb 2019 2 years 2 months","duration_short":"2 years 2 months","end_date":"Feb 2019","start_date":"Jan 2017","subtitle":"ADP","title":"Sr. Instructional Designer - Consulting"}],"url":"https://www.linkedin.com/company/adp"},{"company":"Assurant Solutions","company_id":"assurant","location":"Greater Atlanta Area","positions":[{"description":"Analyze, design, and deliver training for an Assurant-branded global Sales automation roll-out of the Microsoft Dynamics CRM application. Training modalities include vILT, eLearning, and Web-based training. Applications used include AT&T Connect, Storyline 2, Camtasia, SnagIT, PowerPoint, Mindflash LMS, and other Microsoft Office tools.","duration":"Oct 2015 Jun 2016 9 months","duration_short":"9 months","end_date":"Jun 2016","start_date":"Oct 2015","subtitle":"Assurant Solutions","title":"Sr. Training Analyst"}],"url":"https://www.linkedin.com/company/assurant"},{"company":"AT&T","company_id":"att","location":"Greater Atlanta Area","positions":[{"description":"Researched, designed, and developed custom SCORM-compliant, interactive eLearning/web-based training, and documentation content for Corporate Consumer Supply Chain (CCSC) business applications and processes. Assessed information and training needs to identify skills deficiencies, and worked with SMEs in IT Enablement to create training courses, presentations, and Job Aids that build knowledge and skills across CCSC departments: Demand, Supply, Reverse Logistics, and Replenishment.","duration":"Apr 2013 Aug 2014 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2014","start_date":"Apr 2013","subtitle":"AT&T","title":"Sr. Instructional Designer"}],"url":"https://www.linkedin.com/company/att"},{"company":"DesignComm","company_id":null,"location":"Alpharetta, GA","positions":[{"description":"Worked with client to design, develop, structure, and deliver Captivate e-Learning courses to address Sales training messaging and managerial objectives. Each module included Flash interactions, voiceover narration, navigation, and synchronization of graphics and animations. Provided voiceover narration to include recording, editing, importing, and sync’ing within slides. Also designed and developed customized Flash/Action Script and Raptivity interactions based on module content goals.","duration":"Oct 2011 Jan 2012 4 months","duration_short":"4 months","end_date":"Jan 2012","start_date":"Oct 2011","subtitle":"DesignComm","title":"Flash & e-Learning Content Developer"}],"url":""},{"company":"Cox Communications","company_id":"cox-communications","location":"Greater Atlanta Area","positions":[{"description":"Worked within the Wireless Curriculum Development team to build and update Flash-based Retail and Inbound Sales simulations that describe the company\'s CRM products: Siebel and ICOMS. Used Flash, Action Script 3.0, SnagIt, and Fireworks to create and modify screen images, and to incorporate new screen shots into simulations. Updated Flash-associated XML files to modify all simulation content.","duration":"Jul 2011 Sep 2011 3 months","duration_short":"3 months","end_date":"Sep 2011","start_date":"Jul 2011","subtitle":"Cox Communications","title":"Instructional Designer/Content Developer"}],"url":"https://www.linkedin.com/company/cox-communications"},{"company":"Infor","company_id":"infor","location":"Alpharetta","positions":[{"description":"Analyzed existing Infor information resources to determine usefulness in structuring a Channel Partner certification program; interviewed SMEs to design training targeted for internal Sales and Channel Partner Sales to grow their Infor product knowledge and productivity; and developed certification-level exams using Articulate QuizMaker.","duration":"Mar 2011 Jun 2011 4 months","duration_short":"4 months","end_date":"Jun 2011","start_date":"Mar 2011","subtitle":"Infor","title":"Instructional Designer"}],"url":"https://www.linkedin.com/company/infor"},{"company":"Hitachi Data Systems","company_id":"hitachi-data-systems","location":"","positions":[{"description":"Technical Sales support role to help sell Hitachi data storage hardware and software products into existing Southeast customer accounts. Focused selling on the company’s high-end NAS and File Services (archive) offerings into enterprise and SMB accounts.","duration":"May 2007 Jan 2009 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 2009","start_date":"May 2007","subtitle":"Hitachi Data Systems","title":"Senior Solutions Consultant"}],"url":"https://www.linkedin.com/company/hitachi-data-systems"},{"company":"Isilon Systems","company_id":"isilon-systems","location":"","positions":[{"description":"The role of Field Systems Engineers requires an industry knowledge of data storage in NAS environments and a knowledge of networking, clustering, distributed architectures, business practices, and Sales processes. Individuals must demonstrate interpersonal skills to gather and communicate information from other departments and to customers to advance Sales activities toward closure.","duration":"Nov 2004 Mar 2006 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2006","start_date":"Nov 2004","subtitle":"Isilon Systems","title":"Field Systems Engineer"}],"url":"https://www.linkedin.com/company/isilon-systems"},{"company":"EMC","company_id":null,"location":"","positions":[{"description":"Developed strategies to manage the introduction of new products into the Field Customer Service organization to ensure field support readiness. Wrote reports and distributed e-mails to inform Product Management, Engineering, Training, and Field Service Directors and managers of product rollout risks. Correspondence used to provide proactive management of the product life cycle and to ensure that field personnel receive training to support product launches.","duration":"1998 2004 6 years","duration_short":"6 years","end_date":"2004","start_date":"1998","subtitle":"EMC","title":"Sr. Manager: New Product Implementation"}],"url":""},{"company":"CLAM Associates","company_id":"clam-associates","location":"","positions":[{"description":"","duration":"1994 1998 4 years","duration_short":"4 years","end_date":"1998","start_date":"1994","subtitle":"CLAM Associates","title":"Principal Technical Writer"}],"url":"https://www.linkedin.com/company/clam-associates"}]', '["“When it comes to training, Milton is a true professional in this field... He has the skills and insight in order to organize and conduct training on new technology from end to end in a manner that is not only interesting but engaging! He is an excellent professional to work with and I look forward to the day I get to work with him again. He is always ready and willing to make himself available to assist others when needed. I have greatly benefited from my interactions with Milton. Cheers!”","“Milton designed and developed key online user training for AT&T’s Consumer and Corporate Supply Chain organization’s Oracle Business Intelligence solution. He was efficient in gathering the background, preparing course structure, and then creating online training courses for a broad user base. These courses met the training needs of the business and were delivered on-time. Milton was professional and easy to work with as well. He would be an asset to any organization.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to provide management training and instructional design services, and today the agent is reaching out to the user because they need assistance in planning and managing a high-profile client event.
### Human: Agent: ['Brandon von Guenthner', 'Adventurer. Learner. Enthusiast.', 'Driven to make complicated businesses simple and scalable.', 'Route Line', '[{"company":"Route Line","company_id":"route-line","industry":"Recreational Facilities","location":"Seattle, Washington, United States","positions":[{"description":"","duration":"Jul 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2022","subtitle":"Route Line","title":"Chief Revenue Officer (CRO)"}],"url":"https://www.linkedin.com/company/route-line"},{"company":"Prism Cam","company_id":"prism-cam","location":"Santa Barbara, California Area","positions":[{"description":"","duration":"Jun 2013 - Present 9 years 3 months","duration_short":"9 years 3 months","end_date":"Present","start_date":"Jun 2013","subtitle":"Prism Cam","title":"Founder"}],"url":"https://www.linkedin.com/company/prism-cam"}]', '["Mathew Crawley “Brandon is whip-smart and highly motivated. We collaborated on a number of camera projects at Snowbird and I enjoyed working with him immensely.”","Zac Smith “Brandon is a hard working and talented fellow. His understanding of both business operations and the creative process make him a double threat in the sales and marketing workspace.”"]'] User: ['Emily Antos Dieter', 'Over 9 years in Marketing + 5 years in Retail and Sales, Emily is a driven and collaborative leader who brings her variety of experiences to every project she tackles.', 'MBA in Marketing & Sports/Entertainment Management, Bachelors in Retail and Business Management', 'The Michaels Companies, Inc.', '[{"company":"The Michaels Companies, Inc.","company_id":"michaels-stores-inc.","industry":"Retail","location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Aug 2021","subtitle":"The Michaels Companies, Inc.","title":"Loyalty Marketing Lead"},{"description":"","duration":"Feb 2020 Aug 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2021","start_date":"Feb 2020","subtitle":"The Michaels Companies, Inc.","title":"Loyalty Specialist"}],"url":"https://www.linkedin.com/company/michaels-stores-inc."},{"company":"Shoptology","company_id":"shoptology","location":"Plano, Texas","positions":[{"description":"","duration":"Apr 2018 Dec 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Dec 2019","start_date":"Apr 2018","subtitle":"Shoptology","title":"Account Supervisor"}],"url":"https://www.linkedin.com/company/shoptology"},{"company":"TPN","company_id":"tpn","location":null,"positions":[{"description":"Deliver on clients’ business goals/ROI through marketing activations. Develop strategic partnerships based on brand matches through consumer/shopper insights. Lead and create activation plans to support a strategic omnichannel approach.Drive new business growth and develop existing relationships.","duration":"Aug 2016 Apr 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2018","start_date":"Aug 2016","subtitle":"TPN","title":"Account Supervisor"},{"description":"Negotiate entertainment and brand partnerships for client’s promotional & shopper programs.Manage financials and budget overviews.Owned influencer programs including drafting agreements, managing communication and content creation.","duration":"Sep 2015 Aug 2016 1 year","duration_short":"1 year","end_date":"Aug 2016","start_date":"Sep 2015","subtitle":"TPN","title":"Senior Account Executive"},{"description":"Manage projects with client, creative team and third party partners to execute retail-based marketing activations.Develop and negotiate scopes of work for variety of deliverables. Conduct primary research (e.g. Simmons, E-scores) to determine PassionPoints for brands’ consumers & shoppers.Mentor entry-level client service account coordinators.","duration":"Sep 2013 Sep 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2015","start_date":"Sep 2013","subtitle":"TPN","title":"Account Executive"},{"description":"Manage and assist client service with shopper marketing and entertainment promotional marketing programs. Coordinated with creative and account service teams to meet client objectives and TPN deliverables.Participated in shopper and promotional marketing projects. Assisted with new business and TPN internal projects.","duration":"Nov 2012 Sep 2013 11 months","duration_short":"11 months","end_date":"Sep 2013","start_date":"Nov 2012","subtitle":"TPN","title":"Account Coordinator"}],"url":"https://www.linkedin.com/company/tpn"},{"company":"Pro Challenge Inc","company_id":"pro-challenge-inc","location":"Dallas, TX","positions":[{"description":"Participate in Dallas Sidekick ticket sales. Conduct marketing and advertising opportunities for Soccer Associations and past season ticket holders. Participate in Dallas Sidekick ticket sales. Conduct marketing and advertising opportunities for Soccer Associations and past season ticket holders.","duration":"Sep 2012 Nov 2012 3 months","duration_short":"3 months","end_date":"Nov 2012","start_date":"Sep 2012","subtitle":"Pro Challenge Inc","title":"Account Executive"}],"url":"https://www.linkedin.com/company/pro-challenge-inc"},{"company":"Margo\'s Collectibles","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"Create new sales opportunities during Markets. Conduct Market preperation by: researching and forcasting trends, merchandising showroom, contacting vendors, marketing to customers and providing updates before and after. Create new sales opportunities during Markets. Conduct Market preperation by: researching and forcasting trends, merchandising showroom, contacting vendors, marketing to customers and providing updates before and after.","duration":"Oct 2009 Oct 2012 3 years 1 month","duration_short":"3 years 1 month","end_date":"Oct 2012","start_date":"Oct 2009","subtitle":"Margo\'s Collectibles","title":"Sales rep/showroom assistant/merchandiser"}],"url":""},{"company":"Mark Shale","company_id":"mark-shale","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Sep 2007 Nov 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2008","start_date":"Sep 2007","subtitle":"Mark Shale","title":"Women\'s Division Manager"}],"url":"https://www.linkedin.com/company/mark-shale"}]', '["Bre (Breanna) Wolfe “Emily is a strong leader. I had the pleasure of collaborating with her last fall. She brought a goal-driven approach and organizational skills that kept everyone on task and working towards the client\'s needs. Emily\'s mastery for both her core role, and the projects that extended beyond it, were critical to the final product. I look forward to future partnership opportunities. ”","Natalia B. “I’ve worked with Emily for almost 2 years. Emily managed all my day to day projects and provided input into longer range planning. She did a great job pulling in the right resources and helping us build realistic timelines. She had the perfect balance of project / resource management, regular status meetings and additional check ins as needed at crucial decision points. Her recent amazing work was for our November 2019 consumer research. She worked closely with Shoptology planning director on identifying and organizing the right kind of research to answer our current shopper questions. She was leading the planning and personally attended 6 focus groups in 3 different markets (all within 3 days, different time zones and flight delays!) to ensure everything went smoothly and to capture additional shopper feedback from the study. Our relationship was build on solid partnership and Emily was great in helping think strategically about future initiatives. Her forward thinking and solid project management made her a great asset for my team.”"]']### Assistant: The agent's job is to simplify and scale complicated businesses, and today they are reaching out to the user because they need to discuss potential collaboration opportunities in loyalty marketing and sales.
### Human: Agent: ['Joe Robinson, PMP', '25 years in the U. S. Marine CorpsA+ CertificationPMP CertificationITIL Foundation Certification', 'Project Manager at HP', 'HP', '[{"company":"HP","company_id":"hewlett-packard-enterprise","industry":"Information Technology and Services","location":null,"positions":[{"description":"","duration":"2011 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"2011","subtitle":"HP","title":"Project Manager"},{"description":"","duration":"2003 2011 8 years","duration_short":"8 years","end_date":"2011","start_date":"2003","subtitle":"Hewlett Packard","title":"Service Delivery Manager"},{"description":"","duration":"2003 2011 8 years","duration_short":"8 years","end_date":"2011","start_date":"2003","subtitle":"Hewlett Packard","title":"Service Delivery Manager"},{"description":"","duration":"2003 2011 8 years","duration_short":"8 years","end_date":"2011","start_date":"2003","subtitle":"Hewlett Packard","title":"Service Delivery Manager"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"Home Depot At Home Services","company_id":"home-depot-at-home-services","location":"Greater Atlanta Area","positions":[{"description":"","duration":"2006 2008 2 years","duration_short":"2 years","end_date":"2008","start_date":"2006","subtitle":"Home Depot At Home Services","title":"Project Manager"}],"url":"https://www.linkedin.com/company/home-depot-at-home-services"}]', '["Jessica Lewis “Joe is extremely dedicated to his customers and co-workers. His attention to detail is beyond compare. Joe will always push the limit and continue to set new goals for everyone that he encounters.”","Mohammad Zahid “I had the pleasure of working with Joe over the past year as he is the SE regional Manager for support for Home Depot having said this Joe was very helpful and providing answers in a timeful manner when SLA\'s were being questioned and support was needed asap. Joe was always able to assist no matter what time of the day and very responsive via email/phone. I enjoyed working with Joe for our support needs and would recommend his work to any future potential clients.”"]'] User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']### Assistant: The agent's job is to provide technical support for a software company. Today, the agent is reaching out to the user because they need to assist with resolving a software issue.
### Human: Agent: ['Chris Day', 'Chris Day is an engineering leader who especially likes finding simple solutions to complex problems. He has 20 years experience working on turbomachinery and has built expertise in highly practical as well as deeply theoretical engineering environments. Chris is dependable and rises to technical challenges. He values inclusiveness and during his downtime you will find Chris either mentoring new engineers or crafting questions to those more senior than him. Honors Mr. Day received include 6 US Patents. He has published a company internal technical guide on high stress aircraft engine parts interaction with raw material cost and focused on seamless forgings. In addition, Chris has received management awards throughout his career stemming from commitment to his team and passion to learn and grow. Leadership style: Chris is a servant leader who aims to bring out each team member’s strong suits while advocating for their growth through constant learning.', 'Senior Engineer at GE Aviation', 'GE Aviation', '[{"company":"GE Aviation","company_id":"geaviation","industry":"Aviation and Aerospace Component Manufacturing","location":null,"positions":[{"description":"","duration":"Apr 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Apr 2020","subtitle":"GE Aviation","title":"Senior Engineer"},{"description":"Led integration of highly strategic in region mechanical design utilizing additive technology into GE9x Combustor Module.","duration":"Aug 2015 Apr 2020 4 years 9 months","duration_short":"4 years 9 months","end_date":"Apr 2020","start_date":"Aug 2015","subtitle":"GE Aviation","title":"Senior Staff Engineer"},{"description":"Led Engineering Module Team through major phases of design, manufacture, instrumentation and assembly of worlds largest commercial CDN module for GE9x Core Demonstrator engine.","duration":"Apr 2014 Aug 2015 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2015","start_date":"Apr 2014","subtitle":"GE Aviation","title":"Staff Engineer"},{"description":"Designed and developed the HPT Active Clearance Control (ACC) system for LEAP 1B aircraft engine and also portions of the LEAP 1A/1C engines:● Utilizing a global team, came up with an ACC design that reduced weight 5+ lbs, reduced total piece part count by 200+ parts and reduced loose piece part count by 50+● This new and improved design avoids several thousand dollars of recurring production cost● Achieved 100% on-time delivery of all ACC FETT drawings (Class Y)","duration":"May 2012 Apr 2014 2 years","duration_short":"2 years","end_date":"Apr 2014","start_date":"May 2012","subtitle":"GE Aviation","title":"Lead Engineer"}],"url":"https://www.linkedin.com/company/geaviation"},{"company":"GE","company_id":"ge","location":"Various","positions":[{"description":"","duration":"May 2000 - Present 21 years 8 months","duration_short":"21 years 8 months","end_date":"Present","start_date":"May 2000","subtitle":"GE","title":"Employee"}],"url":"https://www.linkedin.com/company/ge"},{"company":"MTU Aero Engines","company_id":"mtu-aero-engines","location":"","positions":[{"description":"● Gave technical presentations to partner company regarding LPT metrics such as performance, weight, interface control and hardware delivery.● Provided technical leadership to new product development team during validation and certification of the PW1217G engine for the Mitsubishi Regional Jet.● Lectured on turbo-machinery vibrations and theory behind Campbell & Goodman Diagrams as part of lunch \'n\' learn initiative. ● Gave technical presentations to partner company regarding LPT metrics such as performance, weight, interface control and hardware delivery.● Provided technical leadership to new product development team during validation and certification of the PW1217G engine for the Mitsubishi Regional Jet.● Lectured on turbo-machinery vibrations and theory behind Campbell & Goodman Diagrams as part of lunch \'n\' learn initiative.","duration":"Oct 2010 Nov 2011 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2011","start_date":"Oct 2010","subtitle":"MTU Aero Engines","title":"LPT Deputy CIPT Leader"}],"url":"https://www.linkedin.com/company/mtu-aero-engines"},{"company":"GE Aviation","company_id":"geaviation","location":"","positions":[{"description":"● Product Team Leader for a cross-functional design team working toward FAA design certification on the CT7-8X S92 civilian helicopter engine.● Led hardware certification efforts on the CT7-8F5 & 8A1 Turboshaft Engines by developing stress & life analysis methodology, performing calculations and pitching results to chief engineers office.● Led GE Aviation wide cost out initiative that addressed increasing raw material (forging) costs and resulted in over $4M annualized savings.●Led all NPI re-design activities for the TF34-100B “Warthog” Compressor Case.●Generated Form 7 proposals for an improved design inlet particle sand separator to be retrofit on the existing fleet of US Military blackhawk and apache helicopters.●Design Owner for all structural hardware on the CF34-3 Regional Jet Engine. Drove improved designs by resolving issues with repair, manufacturing and ESDI.","duration":"Aug 2005 Sep 2010 5 years 2 months","duration_short":"5 years 2 months","end_date":"Sep 2010","start_date":"Aug 2005","subtitle":"GE Aviation","title":"Design Engineer"}],"url":"https://www.linkedin.com/company/geaviation"},{"company":"GE Power","company_id":"gepower","location":null,"positions":[{"description":"● Provided daily leadership to the drafting/design team and coordinated on-site reverse engineering field trips for this small short-cycle turbine machine shop. ● As acting quality/engineering manager, authored a comprehensive set of shop specific quality manuals from scratch and performed periodic QA system audits.","duration":"May 2000 Aug 2005 5 years 4 months","duration_short":"5 years 4 months","end_date":"Aug 2005","start_date":"May 2000","subtitle":"GE Power","title":"Field Design Engineer"},{"description":"● Front line engineer in virtual “turbine control room” like environment. Screened real-time vibration & temperature data for anomalies.","duration":"Nov 1998 May 2000 1 year 7 months","duration_short":"1 year 7 months","end_date":"May 2000","start_date":"Nov 1998","subtitle":"GE Power","title":"Monitoring & Diagnostic Specialist"}],"url":"https://www.linkedin.com/company/gepower"}]', '["Ryan Chapin “I had the great privilege of serving as the direct manager of Chris within the GE Aviation Additive design team. From the beginning, I\'ve been extremely impressed with the way Chris comes up with unique solutions to tough problems while upholding the highest integrity. His innovative spirit and determination to accomplish impactful outcomes for internal and external customers are very inspirational. Chris demonstrated his passion for additive manufacturing (AM) by designing and certifying an AM component on GE\'s GE9X engine. Chris also frequently gives back to the community around him as demonstrated through his leadership in training students how to design and print additive components. Chris is recognized as a very strong communicator, often representing GE on social media platforms (https://youtu.be/4LXKt7UHT58). I would strongly recommend Chris for a variety of technical leadership positions.”","Nicole Snurkowski “Chris impressed me right from the beginning. He has got to be the brightest engineer I have ever met. His depth of knowledge in multiple facets of gas turbine engine development enables him to perform his job with a very high level of competence. His willingness to share his knowledge and experience is equally impressive! I really enjoyed working with him and learned a lot from him. I\'m proud to call him both my colleague and my friend and look forward to work with him again in the future.”"]'] User: ['Sanjay Krishnappa', 'Aviation/Aerospace executive with leadership experience in fixed wing all electric design and development. Deep vertical experience in emission and drag control, manufacturing, tooling, MRO, engineering, strategic planning, and quality assurance.', 'Founder & CEO', 'Aerosapien Technologies', '[{"company":"Aerosapien Technologies","company_id":"aerosapien-technologies","industry":"Aviation and Aerospace Component Manufacturing","location":null,"positions":[{"description":"","duration":"Oct 2019 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Aerosapien Technologies","title":"Aerospace Integration Engineer"},{"description":"","duration":"May 2017 Nov 2019 2 years 7 months","duration_short":"2 years 7 months","end_date":"Nov 2019","start_date":"May 2017","subtitle":"Aerosapien Technologies ™","title":"Aerospace Engineer"}],"url":"https://www.linkedin.com/company/aerosapien-technologies"},{"company":"Embry-Riddle Aeronautical University","company_id":"embry-riddle-aeronautical-university","location":"Daytona Beach, Florida Area","positions":[{"description":"","duration":"Sep 2016 May 2017 9 months","duration_short":"9 months","end_date":"May 2017","start_date":"Sep 2016","subtitle":"Embry-Riddle Aeronautical University","title":"Adjunct Professor - Engineering CAD"}],"url":"https://www.linkedin.com/company/embry-riddle-aeronautical-university"},{"company":"Embry-Riddle Aeronautical University","company_id":"embry-riddle-aeronautical-university","location":"Daytona Beach, Florida","positions":[{"description":"","duration":"Jan 2014 May 2016 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2016","start_date":"Jan 2014","subtitle":"Embry-Riddle Aeronautical University","title":"Graduate Research Assistant - Active Flow Control"}],"url":"https://www.linkedin.com/company/embry-riddle-aeronautical-university"},{"company":"HCL Technologies","company_id":"hcl-technologies","location":"","positions":[{"description":"","duration":"Aug 2013 Dec 2013 5 months","duration_short":"5 months","end_date":"Dec 2013","start_date":"Aug 2013","subtitle":"HCL Technologies","title":"Member Technical Staff"}],"url":"https://www.linkedin.com/company/hcl-technologies"},{"company":"Startup Aerospace","company_id":null,"location":"Bangalore","positions":[{"description":"","duration":"Oct 2012 Aug 2013 11 months","duration_short":"11 months","end_date":"Aug 2013","start_date":"Oct 2012","subtitle":"Startup Aerospace","title":"Senior Engineer"}],"url":""},{"company":"National Institute of Technology Karnataka, Surathkal","company_id":"nitk-surathkal","location":"Mangalore Area, India","positions":[{"description":"","duration":"Aug 2011 Aug 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2012","start_date":"Aug 2011","subtitle":"National Institute of Technology Karnataka, Surathkal","title":"Junior Research Fellow"}],"url":"https://www.linkedin.com/company/nitk-surathkal"}]', '["“Having a very good concentration level while working on FRACA\'s and reliability reports.”","“Sanjay was always very respectful and very interested in helping students as a tutor. Students commented on Sanjay\'s CAD (CATIA) expertise and sincere interest in helping them succeed. Many students counted on the availability and tutelage of tutors like Sanjay in order to excel in class, and Sanjay was there to deliver.”"]']### Assistant: The agent's job is to provide technical leadership and innovative solutions in the aviation industry. Today, the user is reaching out to the agent because they need assistance in integrating additive manufacturing technology into their aerospace designs.
### Human: Agent: ['Jessica Barry', 'Experienced Director with a demonstrated history of working in the renewable energy industry. Strong entrepreneur with professional skills in non-profit organizations, sustainable development, business planning, environmental policy, and sustainable business.', 'Technical Sales Engineer at Lighthouse Solar', 'Lighthouse Solar New Paltz', '[{"company":"Lighthouse Solar New Paltz","company_id":"lighthouse-solar-new-paltz","industry":"Renewables & Environment","location":"New Paltz, NY","positions":[{"description":"I design solar systems for both residential and commercial solar-electric installations, conduct site assessments, and take customers from initial inquiry to contract closing. I provide expert advice on system design, equipment selection, and sizing, as well as comprehensive efficiency measures that can be taken to maximize the benefits of solar. I design solar systems for both residential and commercial solar-electric installations, conduct site assessments, and take customers from initial inquiry to contract closing. I provide expert advice on system design, equipment selection, and sizing, as well as comprehensive efficiency measures that can be taken to maximize the benefits of solar.","duration":"Apr 2014 - Present 7 years 7 months","duration_short":"7 years 7 months","end_date":"Present","start_date":"Apr 2014","subtitle":"Lighthouse Solar New Paltz","title":"Technical Sales Engineer"}],"url":"https://www.linkedin.com/company/lighthouse-solar-new-paltz"},{"company":"Citizens for Local Power (CLP)","company_id":null,"location":"Rosendale, NY","positions":[{"description":"Citizens for Local Power empowers communities in New York\'s mid-Hudson region to transition to a resilient, clean energy economy. Combining research, education, advocacy, and project coordination, CLP supports community and municipal engagement in energy decision-making to strengthen local economies, mitigate climate change and increase resilience.\\"Jessica is a highly accomplished, persuasive, detail-oriented and smart woman who can take a project from vision to implementation -- and back to the vision. She expresses herself beautifully, knows how to stand her ground without offending, and is always a pleasure to work with.\\" -- Susan Gillespie, President, CLP Board of Trustees","duration":"Feb 2013 Oct 2017 4 years 9 months","duration_short":"4 years 9 months","end_date":"Oct 2017","start_date":"Feb 2013","subtitle":"Citizens for Local Power (CLP)","title":"Co-Founder and Co-Director"}],"url":""},{"company":"Bard MBA in Sustainability Program","company_id":"bard-college","location":"","positions":[{"description":"I completed one year of fundamentals in business school through Bard\'s MBA in Sustainability program. I\'m continuing coursework through Coursera and currently taking Introduction to Finance through the Wharton School of Business. I completed one year of fundamentals in business school through Bard\'s MBA in Sustainability program. I\'m continuing coursework through Coursera and currently taking Introduction to Finance through the Wharton School of Business.","duration":"Aug 2012 May 2013 10 months","duration_short":"10 months","end_date":"May 2013","start_date":"Aug 2012","subtitle":"Bard MBA in Sustainability Program","title":"MBA Candidate"}],"url":"https://www.linkedin.com/company/bard-college"},{"company":"Prism Solar Technologies, Inc.","company_id":"prism-solar-technologies-inc-","location":"","positions":[{"description":"I am responsible for direction, strategy, revenue results, planning and executing the company’s business development plan. I develop and give presentations to potential investors at solar conferences worldwide. I write grants, research energy markets, work with solar organizations on renewable energy policy, and develop marketing materials. I am responsible for direction, strategy, revenue results, planning and executing the company’s business development plan. I develop and give presentations to potential investors at solar conferences worldwide. I write grants, research energy markets, work with solar organizations on renewable energy policy, and develop marketing materials.","duration":"Mar 2008 Jan 2012 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jan 2012","start_date":"Mar 2008","subtitle":"Prism Solar Technologies, Inc.","title":"Director of Business Development"}],"url":"https://www.linkedin.com/company/prism-solar-technologies-inc-"},{"company":"Courtney Strong, Inc.","company_id":"nyserda","location":"","positions":[{"description":"Coordinator for Mid-Hudson Energy $mart Communities, a program of NYSERDA (the NYS Energy Research and Development Authority); organized events and gave presentations to municipalities, businesses, non-profits, architects, engineers, and contractors on NYSERDA’s programs for energy efficiency, green buildings, and renewable energy; provided education to all groups on the environmental impacts of electricity production and how to reduce costs by reducing consumption; provided environmental consulting services including alternative fuel feasibility studies, commercial energy audits, and documenting credits for LEED buildings. Key Achievements: • Policy recommendations on energy management to the Ulster County Legislature resulting in the completion of 8 energy audits and the formation of the County Global Warming Task Force. • Completion of an economic feasibility study on biodiesel production using waste vegetable oil as the feedstock for the Village of New Paltz.• Coordinated and assisted 5 municipalities with applying for a special grant to install solar-electric systems.• Delivered 30-40 dynamic presentations every year on energy issues and NYSERDA’s programs.• Developed 80 active community partnerships.• NYSERDA used my graduate school thesis, an evaluation of Energy $mart programs, to apply for Dept of Energy funding and develop a new program for mixed-use buildings.","duration":"Oct 2003 Mar 2008 4 years 6 months","duration_short":"4 years 6 months","end_date":"Mar 2008","start_date":"Oct 2003","subtitle":"Courtney Strong, Inc.","title":"Environmental Consultant/ Regional Coordinator"}],"url":"https://www.linkedin.com/company/nyserda"}]', '["Rick Lewandowski “Jessica Barry is one of the best (people) finds of my life. She is trustworthy, bright, professional and always fun to work with. She was a valuable team member and has improved my company in numerous ways. She also has a practical and strategic outlook in business and would be an asset to any company or organization. I highly recommned her for executive level business or organizational development. Rick Lewandowski - CEO - President”","Patrice Courtney Strong “Jessica has a winning combination of strong academic and communication skills, and a deep commitment to energy and environmental issues. From her earliest days after graduating from Bard\'s Environmental Policy program, Jess brought an indefatigable spirit to her work, and won many friends and admirers for the breadth of her knowledge. I have watched her develop as a professional at Prism Solar, and I see her career continuing to accelerate at an impressive rate as her interests take her in ever more challenging directions.”"]'] User: ['Fred W. Foster', 'I am a highly motivated, hardworking, and dedicated individual with over 30 years of experience in the energy industry. Extensive knowledge in all aspects of exploration, development and construction of Wind and Solar Thermal facilities. I have proven to be a leader with the ability to manage multiple resources necessary to successfully and safely complete projects on time and within budget.', 'Site Manager at Okan Power Solutions, Inc', 'Okan Power Solutions, Inc', '[{"company":"Okan Power Solutions, Inc","company_id":null,"location":"","positions":[{"description":"","duration":null,"duration_short":"","end_date":null,"start_date":null,"subtitle":"Okan Power Solutions, Inc","title":"Site Manager"}],"url":""},{"company":"Clipper Windpower Development","company_id":null,"location":"United States, Canada and Mexico","positions":[{"description":"• Provide site suitability, construction feasibility and preliminary engineering input on over 225,000 acres of business development project assets.• Manage preliminary site design of all balance of plant infrastructure, including turbine access roads, electrical collection systems, substations and overhead transmission lines. • Work with meteorologist on initial wind data collection tower locations to final wind turbine arrays. • Managed geotechnical investigations on multiple sites in various locations. • Develop onsite transportation routing and work with major transportation companies to determine upgrades required in order to safely and effectively delivery major wind turbine components to project sites.• Work with structural engineers to perform bridge inspections, highway and county road modifications and improvements in order to obtain Federal, State and Local permit requirements.","duration":"Mar 2008 Nov 2012 4 years 9 months","duration_short":"4 years 9 months","end_date":"Nov 2012","start_date":"Mar 2008","subtitle":"Clipper Windpower Development","title":"Engineering and Construction Manager"}],"url":""},{"company":"Clipper Windpower","company_id":"clipper-windpower","location":"","positions":[{"description":"• Responsible for the construction and handover to operations and maintenance of over 1500+ MWs of wind energy• Conducted site investigations and surveys, per-bid and per-construction job walks, mechanical evaluations and construction estimates.• Managed project close-out including obtaining lien releases, completing punch-list items and final payment of contract holdbacks. • Provided contract management including timely review of submittals, payment applications, and change order requests.• Developed weekly and monthly project status reports for upper level management review.• Prepared unit price estimates, project budgets and developed procurement schedules. • Managed bidding process including pre-qualification of bidders, bid preparation, bid review and bid selection and award.","duration":"Mar 2005 Feb 2008 3 years","duration_short":"3 years","end_date":"Feb 2008","start_date":"Mar 2005","subtitle":"Clipper Windpower","title":"Senior Construction Manager"}],"url":"https://www.linkedin.com/company/clipper-windpower"},{"company":"Alternative Energy Consulting Firm","company_id":null,"location":"USA","positions":[{"description":"• Directly involved with the creation of the Foundation Monitoring and leveling program for all foundations • Managed project closeout of each project with project owner• Construction Manager for overseeing the installation of the Clipper Liberty 2.5 Prototype WTG• Conducted site investigations and surveys, pre-bid and construction job walks, mechanical evaluations and construction estimates.• Managed project close-out including but not limited obtaining lien releases, completing punch-list items and final payment of contract holdbacks. • Provided timely review of submittals, payment applications, and change order requests.• Developed weekly and monthly project status reports for upper level management review.• Prepared unit price estimates, project budgets and developed procurement schedules. • Managed bidding process including pre-qualification of bidders, bid preparation, bid review and bid selection and award.• Directly involved with overseen the remodeling and floor stations design for the Clipper Windpower Manufacturing Plant in Cedar Rapids, IA• Provide site suitability, construction feasibility and preliminary engineering input of business development project assets.• Manage preliminary site design of all balance of plant infrastructure, including but not limited access roads, electrical collection systems, substations and overhead transmission lines. • Work with meteorologist on initial wind data collection tower locations to final wind turbine arrays. • Managed geotechnical investigations on multiple sites in various locations. • Develop onsite transportation routing and work with major transportation companies to determine upgrades required in order to safely and effectively delivery major wind turbine components to project sites.• Work with structural engineers to perform bridge inspections, highway and county road modifications and improvements in order to obtain Federal, State and Local permit requirements.","duration":"Jan 2003 Dec 2004 2 years","duration_short":"2 years","end_date":"Dec 2004","start_date":"Jan 2003","subtitle":"Alternative Energy Consulting Firm","title":"Consulting"}],"url":""},{"company":"GE Wind Energy","company_id":null,"location":"United States","positions":[{"description":"• Working with (1) other team member we were responsible for the installation and commissioning of 330 Enron – GE Energy 1.5 Wind Turbine Generators (WTGs)• Responsible for the construction and handover to operations and maintenance of all 495 MWs of wind energy• Working with the HR department was directly involved with the hiring and training of all company installation and commissioning team members• Directly involved with the contract negotiations and hiring of all 3rd party support teams for the install and commissioning of WTGs• Managed project close-out including but not limited obtaining lien releases, completing punch-list items and final payment of contract holdbacks. • Provided contract management including timely review of submittals, payment applications, and change order requests.• Developed weekly and monthly project status reports for upper level management review","duration":"May 2002 Feb 2003 10 months","duration_short":"10 months","end_date":"Feb 2003","start_date":"May 2002","subtitle":"GE Wind Energy","title":"Installation and Commissioning Supervisor"}],"url":""},{"company":"Enron Wind","company_id":null,"location":"Tehachapi California","positions":[{"description":"• Working with (1) other team member we were responsible for the installation and commissioning of 330 Enron – GE Energy 1.5 Wind Turbine Generators (WTGs)• Responsible for the construction and handover to operations and maintenance of all 495 MWs of wind energy• Working with the HR department was directly involved with the hiring and training of all company installation and commissioning team members• Directly involved with the contract negotiations and hiring of all 3rd party support teams for the install and commissioning of WTGs• Managed project close-out including but not limited obtaining lien releases, completing punch-list items and final payment of contract holdbacks. • Provided contract management including timely review of submittals, payment applications, and change order requests.• Developed weekly and monthly project status reports for upper level management review","duration":"Jan 2001 Apr 2002 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2002","start_date":"Jan 2001","subtitle":"Enron Wind","title":"USA Installation and Commissioning Manager"}],"url":""},{"company":"KJC Operating Company","company_id":null,"location":"Boron Califorina","positions":[{"description":"• Responsible for global planning, manpower allocation, materials handling, equipment procurement, O&M scheduling, training and special projects. • Supervised the maintenance outages for (5) 30 MW Power Blocks and Solar Fields. Long-range outage planning was critical for production revenue projections, and cash flow planning. • Responsible for hiring of field personal, and staffing the special projects and Solar Field Department Flow Chart.• Established training requirement to achieve promotional advancement within the department.• Organized cross training between O&M and other departments.• Assisted manager with establishing yearly budgets.• Implemented and performed employee performance evaluations. • Supervised facilities fabrication shop, ball joint fabrication and install project .• Managed the (HCE) Heat Collection Element Replacement project.• Established repair mythology and cost breakdown for expansion vessel inspection & repairs.• Developed the Power Block and Solar Field piping modifications, Emergency HTF Evacuation piping systems.• Assisted with turbine inspection & overhauls for (2) types of steam turbines, (ABB and Mitsubishi).• Active team member working with Sandia National Laboratories. Duke Energy, Bechtel, KJC OC and others, in the Research/Development of a new design Solar Thermal Electric Power Plant using molten salt. Team Member of O&M cost reduction in Solar Thermal Electric Plants, through improving performance, increased reliability, upgrading control systems, reducing maintenance costs (through more effective planning and implementation. • Created and assisted with writing of numerous procedures including but not limited to Emergency Response Plan SP-005, HTF Evacuation Procedure, Solar Field HTF Valve Out/In Procedure, Power Block Pump/Piping Evacuation Procedure and all Solar Field Maintenance Procedures.","duration":"Oct 1989 Jan 2001 11 years 4 months","duration_short":"11 years 4 months","end_date":"Jan 2001","start_date":"Oct 1989","subtitle":"KJC Operating Company","title":"Solar Field Superintendent"}],"url":""},{"company":"Estoril Production Corporation","company_id":null,"location":"Bethel Oklahoma","positions":[{"description":"• Managed production on 56 Oil & Gas leases located within the residential areas of Bethel and Shawnee Oklahoma. Established material control procedures for each lease. • Developed scope of work, cost estimates and supervision for construction of new leases consisting of contacting landowners after “Intent To Drill” was issued.• Oversaw surveying of locations, construction of roads, foundations for drilling rigs, tank batteries, and oil & gas gathering systems. • Established monthly procedures relating to production testing protocol. • Provided production analysis and production reports per Oklahoma Corporation Commission requirements.• Evaluated supply contracts and providing the quality control of their services and product• Create strong working relationship with the Bureau of Land Management (BLM), Bureau of Indian Affairs (BIA), Oklahoma Corporation Commission, Shawnee City Council and Bethel City Council.• Responsible for daily production reports of over 40 leases owned by Gulf Oil, Texaco, Viking Petroleum Co. Smith Oil Co. and Estoril Production Corp. • Responsible for overseeing & returning production equipment back to service after down-hole work was completed. • Responsible for trouble-shooting up to 86 other leases anytime there were leases incapable of meeting or maintaining their production quotas.","duration":"Feb 1979 Jun 1989 10 years 5 months","duration_short":"10 years 5 months","end_date":"Jun 1989","start_date":"Feb 1979","subtitle":"Estoril Production Corporation","title":"Production Corporation"}],"url":""}]', '["Peter Stricker “Fred Foster was an invaluable member of Clipper Windpower’s project development team. Fred’s deep knowledge of wind project construction combined with his excellent development problem solving skills enabled him to move projects forward that otherwise might not have succeeded. He has superb “people skills” and is able to engender respect from corporate decision-makers, engineers, land-owners, construction managers, consultants and due diligence teams for his knowledge and insights as a project developer and construction expert. At Clipper Fred was universally liked and respected by the development team, who also enjoyed his respect. I would gladly hire Fred again; he loyal, trust-worthy, hard-working and extremely capable.”","Andrew Goldstone “Fred is simply one of the best colleagues I have ever worked with. He is certainly the most loyal and dedicated employee I have ever witnessed. Fred has incredible command of the construction process and what it takes for a wind farm to be successful. I worked with Fred for six years, and his input during the preconstruction phase was absolutely invaluable. I strongly recommend Fred for roles relating to the engineering and construction of renewable energy projects.”"]']### Assistant: The agent's job is to provide expert advice on solar system design and conduct site assessments, while the user is reaching out to the agent because they need assistance with the construction and development of a new solar thermal facility.
### Human: Agent: ['Murali Chandrasekaran', 'Enthusiastic entrepreneur, author, speaker, and trainer in the Enterprise Performance Management space with significant domain expertise across geographies. Prior stints and key roles at SAP America, SAP LABS, IBM and KPMG Consulting (BearingPoint).Domain expertise includes SAP BPC-NW/MS/HANA, EPM on cloud, SAP SEM BCS/BPS, XBRL, IFRS, US GAAP, BOBJ, BW, Business Intelligence.', 'Co-Founder at ProScaler', 'ProScaler', '[{"company":"ProScaler","company_id":"proscaler","industry":"Information Technology and Services","location":"Weston, Florida, United States","positions":[{"description":"","duration":"May 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"May 2021","subtitle":"ProScaler","title":"Co-Founder"}],"url":"https://www.linkedin.com/company/proscaler"},{"company":"TaxScaler","company_id":"taxscaler","location":"Fremont, CA","positions":[{"description":"","duration":"Mar 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Mar 2019","subtitle":"TaxScaler","title":"Co-Founder"}],"url":"https://www.linkedin.com/company/taxscaler"},{"company":"MacroVyuha","company_id":"macrovyuha","location":"Miami/Fort Lauderdale Area","positions":[{"description":"EPM and beyond....","duration":"Oct 2013 - Present 7 years 11 months","duration_short":"7 years 11 months","end_date":"Present","start_date":"Oct 2013","subtitle":"MacroVyuha","title":"Co Founder"}],"url":"https://www.linkedin.com/company/macrovyuha"},{"company":"Celltech Systems, Inc.","company_id":"celltech-systems-inc.","location":"Greater Atlanta Area","positions":[{"description":"SAP Partner Managed Cloud Provider and all SAP Cloud solution providerImplement SAP Industry Specific - Government, Consumer Products, Healthcare and Utilities, SAP S4/HANA Implementation (Cloud & On-Premise), Strategic SAP Consulting & Outsourcing, Provide services for SAP UX transformation using SAP Fiori and Screen Personas","duration":"Mar 2016 Nov 2018 2 years 9 months","duration_short":"2 years 9 months","end_date":"Nov 2018","start_date":"Mar 2016","subtitle":"Celltech Systems, Inc.","title":"Managing Partner"}],"url":"https://www.linkedin.com/company/celltech-systems-inc."},{"company":"SAP","company_id":"sap","location":null,"positions":[{"description":"Played key role in successful execution of sales in EPM space. Select clients include: Citrix, Intel, Hasbro, Beam Global, USPTO, VWR, Bridgestone, Freeport, BBandT, EchoStar, P&G.Designed and Conducted many SAP BTA – SAP BPC Technical Academy workshops all over Americas to promote awareness of BPC 10 and HANA functionality. BTA for EPM was a huge success as it was evident from sales conversion.Developed and delivered many custom BPC 10/HANA/BOBJ demos for top tier customers. Functionality included complex planning as well as consolidation scenarios.Conducted a detailed BPC technical training including troubleshooting and analyzing issues with BPC 10 NW and BPC on HANA for the Global SAP support teams from Latin America, Canada and USA.On behalf of SAP CSA resolved many SAP OSS -very high and critical issues for some of the largest SAP BPC installations across the globe.","duration":"Oct 2012 Aug 2013 11 months","duration_short":"11 months","end_date":"Aug 2013","start_date":"Oct 2012","subtitle":"SAP","title":"SAP EPM Specialist"},{"description":"-Designated CSA Responsible for consolidation from day one of the product and part of the team that transitioned from OutlookSoft to BPC.-Prior to customer release, performed solution validation for several EPM products including SAP BusinessObjects Planning and Consolidation, BPC for HANA and XBRL. -Conducted several Live Expert Sessions (LES), Partner Webcast, Boot camps, RKT Virtual classes as well as onsite sessions all over the world.-Author of several How to Guides and whitepapers for SAP BPC Planning and consolidation. -Created and authored several training materials for SAP in consolidation area – now officially included in the sap help portal and SAP Education training material.-Designed, Configured and Led the tremendously popular ELITE and MEGA ELITE consolidation training at several places across the World.-Highly rated event speaker at SAP TechEd, SAP Financial and reporting, ASUG Fall Focus-National convention, ASUG regional, etc. -Author of SAP BusinessObjects Planning and Consolidation certification provided by SAP Education.-Subject Matter Expert and go-to person at SAP CSA for all consolidation related topics across the World.","duration":"Oct 2007 Sep 2012 5 years","duration_short":"5 years","end_date":"Sep 2012","start_date":"Oct 2007","subtitle":"SAP Labs","title":"SAP Customer Solution Adoption (CSA - formerly RIG)"}],"url":"https://www.linkedin.com/company/sap"},{"company":"IBM","company_id":"ibm","location":"Miami/Fort Lauderdale Area","positions":[{"description":"","duration":"Jan 2006 Aug 2007 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2007","start_date":"Jan 2006","subtitle":"IBM","title":"EPM Specialist"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"BearingPoint","company_id":"bearingpoint","location":"Miami/Fort Lauderdale Area","positions":[{"description":"","duration":"Nov 2002 Dec 2005 3 years 2 months","duration_short":"3 years 2 months","end_date":"Dec 2005","start_date":"Nov 2002","subtitle":"BearingPoint","title":"BI and Consolidation Specialist"}],"url":"https://www.linkedin.com/company/bearingpoint"}]', '["“As Technical Director of PetroBras SAP EPM implementation, I can vouch that MacroVyuha has truly exceeded our expectation. MacroVyuha, as our solution implementer are experts with BPC\'s Consolidation and Reporting capabilities! We recommend MacroVyuha for their BPC specialists!”","“I worked with Murali for several years as co-worker within the SAP Regional Implementation (RIG) group and the Customer Solution Adoption (CSA) group. During this time Murali has consistently demonstrated deep knowledge with financial consolidation theory and has been effective in the practical implementation of best practices in this area using SAP Business Planning and Consolidation (BPC) application software. Murali had effectively and actively engaged with product development to continuously improve the product through the incorporation of his own as well as customer feedback. Murali has shared his knowledge by co-developing TechEd sessions and publishing whitepapers (www.scn.sap.com) on this topic.”"]'] User: ['Alex Joestgen, PMP', 'IT Professional and PMP with extensive experience in Project Management and Quality Assurance. Interests include new technologies, mergers and acquisitions, and futher management training.', 'Application Analyst II at Godfrey & Kahn, S.C.', 'Godfrey & Kahn, S.C.', '[{"company":"Godfrey & Kahn, S.C.","company_id":"godfreykahn","industry":"Law Practice","location":null,"positions":[{"description":"","duration":"Mar 2016 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"Mar 2016","subtitle":"Godfrey & Kahn, S.C.","title":"Application Analyst II"},{"description":"-IT owner for 50+ financial, trust, tax, and estate planning applications within the firm-Implemented yearly upgrade and web portals for our trust management software-Managing implementation of new firm management software suite to replace Thomson Reuters Elite Enterprise (being sunset by 2018)","duration":"Mar 2016 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"Mar 2016","subtitle":"Godfrey & Kahn, S.C.","title":"Systems Application Analyst"}],"url":"https://www.linkedin.com/company/godfreykahn"},{"company":"Nielsen","company_id":"nielsen","location":"Madison, Wisconsin Area","positions":[{"description":"• Delivered 30+ projects a year with a 100% on time and on budget delivery- Projects resulted in a confirmed benefit of over $15 million in gained revenue, over $50 million in revenue retention, 60,000 hours of annual productivity saved, and mitigation of a potential 7 Severity 1 tickets per year- Expanded my role to incorporate project management (PMP), product management (Agile), and technical BA skill sets• Developed Subject Matter Expert (SME) training materials for a Technical BA on our ePanel application in line with Nielsen’s effort to build a knowledge base repository• Led integration activities for Consumer Insights North America (CINA) - Served as a point of contact for new employee questions and onboarding activities - Organized bi-weekly training sessions on internal best practices, project tools, and different reporting such as timesheets and expense reports• Assisted in moving our development cycle over to agile including process and template development, business user feedback cycles, and new tools learning sessions (YouTrack)","duration":"Sep 2013 Feb 2016 2 years 6 months","duration_short":"2 years 6 months","end_date":"Feb 2016","start_date":"Sep 2013","subtitle":"Nielsen","title":"Technical Business Analyst"}],"url":"https://www.linkedin.com/company/nielsen"},{"company":"Beacon Hill Staffing Group","company_id":"beacon-hill-staffing-group","location":"Madison, Wisconsin Area","positions":[{"description":"Contracted to CUNA Mutual working on their Elevation Project Contracted to CUNA Mutual working on their Elevation Project","duration":"Mar 2013 Sep 2013 7 months","duration_short":"7 months","end_date":"Sep 2013","start_date":"Mar 2013","subtitle":"Beacon Hill Staffing Group","title":"Project Coordinator"}],"url":"https://www.linkedin.com/company/beacon-hill-staffing-group"},{"company":"Epic","company_id":"epic1979","location":"Verona, WI","positions":[{"description":"Responsible for managing post go-live relationships and support for clients. Responsible for managing post go-live relationships and support for clients.","duration":"Mar 2012 Jul 2012 5 months","duration_short":"5 months","end_date":"Jul 2012","start_date":"Mar 2012","subtitle":"Epic","title":"Technology Services"}],"url":"https://www.linkedin.com/company/epic1979"},{"company":"GE Healthcare","company_id":"gehealthcare","location":null,"positions":[{"description":"Responsible for managing projects and support around our international trade and freight payment auditing programs.","duration":"Mar 2011 Feb 2012 1 year","duration_short":"1 year","end_date":"Feb 2012","start_date":"Mar 2011","subtitle":"GE Healthcare","title":"GSC IT Logistics Program Manager"},{"description":"2-year rotational program designed to train managers and future leaders in GE\'s many business segments1st Rotation:Healthcare Systems - NPI - Program Manager-Development of a customer portal website for a new ultrasound product2nd Rotation:Life Sciences - Global Services IT Analyst-Implementation of several field engineer productivity tools","duration":"Jan 2009 Oct 2011 2 years 10 months","duration_short":"2 years 10 months","end_date":"Oct 2011","start_date":"Jan 2009","subtitle":"GE Healthcare","title":"Information Management Leadership Program"},{"description":"Information Management Leadership Program intern. Currently I am responsible for documenting the current processes and tools being used by the Tech Services Group. The goal of this process will be to value stream map their workflow in order to identify waste and non-value add activities. The metrics pulled from this session will be used to determine how TSG will begin leaning their processes.","duration":"May 2008 Jan 2009 9 months","duration_short":"9 months","end_date":"Jan 2009","start_date":"May 2008","subtitle":"GE Healthcare","title":"IMLP EID"}],"url":"https://www.linkedin.com/company/gehealthcare"},{"company":"Infomation Techonolgy Association of Wisconsin (ITAW)","company_id":null,"location":"","positions":[{"description":"Currently responsible for documenting current steps in developing the organization. I serve as a central point of communication and I am the only non-volunteer staff member. Currently responsible for documenting current steps in developing the organization. I serve as a central point of communication and I am the only non-volunteer staff member.","duration":"Mar 2008 Nov 2008 9 months","duration_short":"9 months","end_date":"Nov 2008","start_date":"Mar 2008","subtitle":"Infomation Techonolgy Association of Wisconsin (ITAW)","title":"Intern"}],"url":""},{"company":"UW-Whitewater Management of Computer Systems Office","company_id":null,"location":"","positions":[{"description":"Responsibilities: bulk mailing preparation, creation and distribution of promotional materials, general office support for MCS staff Responsibilities: bulk mailing preparation, creation and distribution of promotional materials, general office support for MCS staff","duration":"Sep 2005 May 2008 2 years 9 months","duration_short":"2 years 9 months","end_date":"May 2008","start_date":"Sep 2005","subtitle":"UW-Whitewater Management of Computer Systems Office","title":"Office Assistant"}],"url":""},{"company":"GE Healthcare","company_id":"gehealthcare","location":"","positions":[{"description":"Summer internship that is a feeder to IMLP (Information Management Leadership Program). Responsibilities vary by Assignment Leader.Summer 2007: Responsible for the completion and management of \\"Good Practice\\" assessments for Diagnostic Imaging - Services under Global IT. Summer internship that is a feeder to IMLP (Information Management Leadership Program). Responsibilities vary by Assignment Leader.Summer 2007: Responsible for the completion and management of \\"Good Practice\\" assessments for Diagnostic Imaging - Services under Global IT.","duration":"May 2007 Nov 2007 7 months","duration_short":"7 months","end_date":"Nov 2007","start_date":"May 2007","subtitle":"GE Healthcare","title":"IMLP EID"}],"url":"https://www.linkedin.com/company/gehealthcare"},{"company":"Wisconsin Department of Natural Resources","company_id":null,"location":"","positions":[{"description":"Responsibilities: Mailroom clerk; Customer Support Call Center operator; Boat, ATV and Snowmobile (BATS) registration. Responsibilities: Mailroom clerk; Customer Support Call Center operator; Boat, ATV and Snowmobile (BATS) registration.","duration":"2004 2007 3 years","duration_short":"3 years","end_date":"2007","start_date":"2004","subtitle":"Wisconsin Department of Natural Resources","title":"LTE"}],"url":""}]', '["Joe Herington “Alex was very detail oriented and driven throughout the summer intership, where he drove many processes to ensure GE Healthcare\'s compliance documentation was relevant for it\'s IT applications.”","Renato S. “Alex worked with tracking and executing validation criticality assessments for our IT systems potentially impacted by FDA regulations. During the time we worked together Alex demonstrated great communication skills and follow through. He was also a pleasure to work with and efficient with the tasks assigned to him.”"]']### Assistant: The agent's job is to provide enterprise performance management solutions, and today the agent is reaching out to the user because they need assistance in implementing a new firm management software suite at Godfrey & Kahn, S.C.
### Human: Agent: ['Kirk VanBlaircom', 'Signs, Signage, Marketing, Storefront design, environmental marketing, graphics, channel letters, retail, commercial, ADA Signs, Wayfinding, Way Finding, Way-finding, branding, design, identification signs, advertising, logo, development', 'Senior Project Manager at Blue Label Creative', 'Blue Label Creative', '[{"company":"Blue Label Creative","company_id":"blue-label-creative","industry":"Design Services","location":"","positions":[{"description":"I’m excited to be a part of a passionate and extremely talented team committed to creating valuable visual identity solutions for our clients and partners. I’m excited to be a part of a passionate and extremely talented team committed to creating valuable visual identity solutions for our clients and partners.","duration":"Aug 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Blue Label Creative","title":"Senior Project Manager"}],"url":"https://www.linkedin.com/company/blue-label-creative"},{"company":"Serigraphics","company_id":"serigraphics-sign-systems-inc-","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Feb 2015 Sep 2020 5 years 8 months","duration_short":"5 years 8 months","end_date":"Sep 2020","start_date":"Feb 2015","subtitle":"Serigraphics","title":"Signage Solutions Provider"}],"url":"https://www.linkedin.com/company/serigraphics-sign-systems-inc-"},{"company":"NIMLOK Minnesota","company_id":"nimlok-minnesota","location":"saint paul, minnesota","positions":[{"description":"At Nimlok Minnesota we create custom modular displays for companies of all sizes. At Nimlok Minnesota we create custom modular displays for companies of all sizes.","duration":"Jan 2014 Feb 2015 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2015","start_date":"Jan 2014","subtitle":"NIMLOK Minnesota","title":"Custom Exhibit Consultant"}],"url":"https://www.linkedin.com/company/nimlok-minnesota"},{"company":"x design","company_id":null,"location":"New Richmond, WI","positions":[{"description":"Enhancing spaces and places. Signage,, identity elements, architectural decor, specialty painting and finishing, gold leaf etc. Design consulting of 3D business brand development, assistance in obtaining various approvals from municipalities. Enhancing spaces and places. Signage,, identity elements, architectural decor, specialty painting and finishing, gold leaf etc. Design consulting of 3D business brand development, assistance in obtaining various approvals from municipalities.","duration":"2011 Dec 2014 3 years","duration_short":"3 years","end_date":"Dec 2014","start_date":"2011","subtitle":"x design","title":"Owner"}],"url":""},{"company":"City of New Richmond","company_id":null,"location":"","positions":[{"description":"City Council Member City Council Member","duration":"Apr 2009 Apr 2013 4 years 1 month","duration_short":"4 years 1 month","end_date":"Apr 2013","start_date":"Apr 2009","subtitle":"City of New Richmond","title":"Alderman"}],"url":""},{"company":"Pyramid Sign","company_id":null,"location":"","positions":[{"description":"","duration":"1996 2010 14 years","duration_short":"14 years","end_date":"2010","start_date":"1996","subtitle":"Pyramid Sign","title":"President"}],"url":""},{"company":"reda","company_id":null,"location":"","positions":[{"description":"","duration":"2002 2007 5 years","duration_short":"5 years","end_date":"2007","start_date":"2002","subtitle":"reda","title":"Past Board Member"}],"url":""},{"company":"Souther Hills GC","company_id":null,"location":"","positions":[{"description":"","duration":"1996 1997 1 year","duration_short":"1 year","end_date":"1997","start_date":"1996","subtitle":"Souther Hills GC","title":"Assistant Golf Professioinal (Generalist)"}],"url":""},{"company":"ABF Display, Nimlok MN","company_id":null,"location":"","positions":[{"description":"","duration":"1993 1996 3 years","duration_short":"3 years","end_date":"1996","start_date":"1993","subtitle":"ABF Display, Nimlok MN","title":"Account Representative"}],"url":""}]', '["Martha M. “I met Kirk years ago when he was President of Pyramid sign. I needed signage for the exterior of our building. He designed options to choose from after consulting with me to create the image we wanted. Years later, we needed a trade show booth and banners. I reached out to Kirk once again due to his expertise and quality work. He came up with several options that fit our budget as well as marketing banners that provide us with flexibility needed due to the variety of trade shows we attend. Under a very tight deadline, he delivered the project on time and on budget from concept to installation. Kirk is a pleasure to work with, creative, budget conscious, and completes projects on time.”","Suellen Parkes “Kirk was a young man at the time I worked with him but his work ethic, professionalism, and customer service impressed me for someone so young. He was delightful to work with and knowledgeable about the product. I knew even then that he would be in business for himself and be very successful.”"]'] User: ['Michael Gage', 'I have worked in many capacities for Kirkbride and have worked my way up the ladder to the current position I hold with the company. Specialties: Purchasing, branding and identity, marketing, advertising, sales, graphic design.', 'President at B.B. Kirkbride Bible Co.', 'B.B. Kirkbride Bible Co., Inc.', '[{"company":"B.B. Kirkbride Bible Co., Inc.","company_id":null,"location":"","positions":[{"description":"Owner and new President since Sept. of 2007, worked previously for the company in many capacities, Sales, Art director, Production, Marketing.Look forward to leading the company into the next 100 years. Owner and new President since Sept. of 2007, worked previously for the company in many capacities, Sales, Art director, Production, Marketing.Look forward to leading the company into the next 100 years.","duration":"May 2007 - Present 14 years 9 months","duration_short":"14 years 9 months","end_date":"Present","start_date":"May 2007","subtitle":"B.B. Kirkbride Bible Co., Inc.","title":"President"}],"url":""},{"company":"B.B. Kirkbride Bible Co.","company_id":null,"location":"","positions":[{"description":"Worked in production and brand developement Worked in production and brand developement","duration":"Sep 2000 Sep 2007 7 years 1 month","duration_short":"7 years 1 month","end_date":"Sep 2007","start_date":"Sep 2000","subtitle":"B.B. Kirkbride Bible Co.","title":"Vice President / Director of Production"}],"url":""},{"company":"Punk Rock Skateboards","company_id":null,"location":"","positions":[{"description":"PRS, manufactured skateboards and represented skaters and Punk bands. Created successful multimedia website that gave up to date info on the Punk scene in the LA and Orange county area. PRS, manufactured skateboards and represented skaters and Punk bands. Created successful multimedia website that gave up to date info on the Punk scene in the LA and Orange county area.","duration":"May 1998 Jan 2007 8 years 9 months","duration_short":"8 years 9 months","end_date":"Jan 2007","start_date":"May 1998","subtitle":"Punk Rock Skateboards","title":"Sales Representative/Skater"}],"url":""},{"company":"Madrid Pro designs, Inc.","company_id":null,"location":"","positions":[{"description":"Sales rep for PRS-Punk Rock skateboard brand, and other Madrid products Sales rep for PRS-Punk Rock skateboard brand, and other Madrid products","duration":"1995 2007 12 years","duration_short":"12 years","end_date":"2007","start_date":"1995","subtitle":"Madrid Pro designs, Inc.","title":"Sales Representative"}],"url":""},{"company":"Select Distribution","company_id":null,"location":"","positions":[{"description":"Sold Skateboards and was a team rider. Sold Skateboards and was a team rider.","duration":"1995 2000 5 years","duration_short":"5 years","end_date":"2000","start_date":"1995","subtitle":"Select Distribution","title":"Sales rep"}],"url":""},{"company":"B.B. Kirkbride Bible Co.","company_id":null,"location":"","positions":[{"description":"Branding, marketing, packaging, etc. Branding, marketing, packaging, etc.","duration":"May 1995 Sep 1999 4 years 5 months","duration_short":"4 years 5 months","end_date":"Sep 1999","start_date":"May 1995","subtitle":"B.B. Kirkbride Bible Co.","title":"Art Director"}],"url":""},{"company":"Murray State Universtiy","company_id":null,"location":"","positions":[{"description":"In class supervision, personal assistant, modeling, class prep. In class supervision, personal assistant, modeling, class prep.","duration":"Jan 1992 May 1994 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 1994","start_date":"Jan 1992","subtitle":"Murray State Universtiy","title":"Artistic assistant"}],"url":""},{"company":"Maui Surf and Sport","company_id":null,"location":"","positions":[{"description":"I worked in direct sales and customer service. I worked in direct sales and customer service.","duration":"May 1986 Aug 1989 3 years 4 months","duration_short":"3 years 4 months","end_date":"Aug 1989","start_date":"May 1986","subtitle":"Maui Surf and Sport","title":"Sales"}],"url":""}]', '["Mike Hetfield “Michael is an awesome example of living life within God\'s plan. This plan was learned and is now understood through the help and guidance of the Thompson Chain Reference Bible. This outstanding product produced by BB Kirkbride Bible Company has been handed down from generation to generation. Michael is keen on distributing God\'s word to whatever channel he can to promote sound Biblical principles to a hurting world. Michael is focused on the bottom line, keeping overhead in line, concentrating on sales and untapped market segments. Let Michael show you how the Thompson can change lives. Mike Hetfield Midwest Sales Rep - Color House Graphics”","Randy Beck “I\'ve known Michael for over a decade through my company\'s business relationship with Kirkbride Bible, an 80+ year old publishing business owned by his family. I\'ve know Michael to be a creative and productive individual who focuses on results and is genuinely committed to bringing people to Christ through the study of God\'s word. I\'ve watched him move from a supporting role to taking the helm of Kirkbride, and look forward with confidence to his future accomplishments.”"]']### Assistant: The agent's job is to coordinate marketing efforts for a design services company. Today, the agent is reaching out to the user because they need to discuss potential collaboration on a branding and identity project.
### Human: Agent: ['Jay Wegner', 'CCENT CCNA CCNA-Voice CCNA-Security CCNP CCNP - Voice (CCVP)', 'Tenaska Power Services Co', 'Tenaska Power Services Co', '[{"company":"Tenaska Power Services Co","company_id":"tenaska-power-services","industry":"Utilities","location":"Arlington, TX","positions":[{"description":"","duration":"Feb 2018 - Present 3 years 10 months","duration_short":"3 years 10 months","end_date":"Present","start_date":"Feb 2018","subtitle":"Tenaska Power Services Co","title":"System Administrator"}],"url":"https://www.linkedin.com/company/tenaska-power-services"},{"company":"Sally Beauty","company_id":"sally-beauty-company","location":"","positions":[{"description":"delivery of equipment, scheduling of installation techs, remote support troubleshooting the registration, encryption, and function of the payment terminal system and the POS system. Assisted in development in a comprehensive installation guide for the field service techs as well as FAQs for the use of the payment terminals and POS for the in store personnel. delivery of equipment, scheduling of installation techs, remote support troubleshooting the registration, encryption, and function of the payment terminal system and the POS system. Assisted in development in a comprehensive installation guide for the field service techs as well as FAQs for the use of the payment terminals and POS for the in store personnel.","duration":"Jan 2016 Jun 2016 6 months","duration_short":"6 months","end_date":"Jun 2016","start_date":"Jan 2016","subtitle":"Sally Beauty","title":"Level III support Analyst"}],"url":"https://www.linkedin.com/company/sally-beauty-company"},{"company":"CDW","company_id":"cdw","location":"Various","positions":[{"description":"Worked on projects that included end user domain migration, PC refresh, Help Desk tier 2/3 support, VoIP implementation, Video implementation, WAN conversion- data and VoIP, Cisco switch refresh, Call Manager upgrade. Worked on projects that included end user domain migration, PC refresh, Help Desk tier 2/3 support, VoIP implementation, Video implementation, WAN conversion- data and VoIP, Cisco switch refresh, Call Manager upgrade.","duration":"Oct 2011 Sep 2013 2 years","duration_short":"2 years","end_date":"Sep 2013","start_date":"Oct 2011","subtitle":"CDW","title":"Associate Consulting Engineer"}],"url":"https://www.linkedin.com/company/cdw"},{"company":"KBR","company_id":"kbr-inc","location":"","positions":[{"description":"","duration":"Oct 2005 Dec 2010 5 years 3 months","duration_short":"5 years 3 months","end_date":"Dec 2010","start_date":"Oct 2005","subtitle":"KBR","title":"IT Network Operations Supervisor"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Kellogg, Brown and Root","company_id":null,"location":"","positions":[{"description":"Switch configuration. Configure data and voice network VLANs securely on Cisco Catalyst 2950, 3650, 3660, 4503.- Responsible for LAN for large local regional HQ, and 14 remote subnets.-Satellite configuration. New deploy, ongoing troubleshooting and maintenance and teardown at site closure.-Wireless rollout and configuration and maintenance. Cisco Aironet 1200 and 1400, Motorola canopy.-Software installation and maintenance. Schedule upgrades and perform patch installs, Windows client and Windows server. Installs required gaining management approved change notifications with follow up. -Windows hardware rollout, installation, and maintenance. -IT asset management control. Ensure network access is restricted to company approved devices. -Active directory maintenance. Ensuring users security groups memberships were current, consistent, and edited according to business needs.-Print queue creation and permissions maintenance in a Windows server 2003 and 2008 environment.- Responsible for identifying technical training needs for support staff.- Supervised crew of 16 who supported >2000 end users- Responsible for reporting trouble ticket case load and adherence to corporate SLA.- Assisted in creating Desktop Operating Procedure for the region.- Responsible for VoIP rollout, LAN configuration, voice mailbox creation, accounting for assets, repair/replacement of VoIP hardware.","duration":"Oct 2005 Dec 2010 5 years 3 months","duration_short":"5 years 3 months","end_date":"Dec 2010","start_date":"Oct 2005","subtitle":"Kellogg, Brown and Root","title":"IT Analyst, Network Operations Supervisor"}],"url":""},{"company":"JPS Health Network","company_id":"jps-health-network","location":"","positions":[{"description":"Worked as a desktop technician and an application analyst Worked as a desktop technician and an application analyst","duration":"Jul 2000 Oct 2005 5 years 4 months","duration_short":"5 years 4 months","end_date":"Oct 2005","start_date":"Jul 2000","subtitle":"JPS Health Network","title":"IT Tech"}],"url":"https://www.linkedin.com/company/jps-health-network"},{"company":"INFOHEALTH Management Corp","company_id":null,"location":"","positions":[{"description":"Assist customers with problems in an NT 4.0, Windows 2000, Windows XP mixed environment. Analyze and resolve hardware issues. Repair, replace when necessary.Analyze and resolve application issues, multiple vendors. Analyze and resolve NT printing issues. Create print queues. Minimize end-user downtime by assigning and working trouble tickets on a priority basis, coordinating the efforts of different teams to maximize efficiency and meeting the SLA. Maintain mainframe printing.","duration":"Jul 2000 Oct 2005 5 years 4 months","duration_short":"5 years 4 months","end_date":"Oct 2005","start_date":"Jul 2000","subtitle":"INFOHEALTH Management Corp","title":"Sr. Desktop Technician"}],"url":""},{"company":"Sprint PCS","company_id":null,"location":"","positions":[{"description":"Assist new trouble specialists with application operation.Alert N.O.C.C. of identified ongoing or developing problems as they arise. Handled inbound customer technical questions to resolution or forward to the appropriate fix agent to maintain \\"one call resolution\\" goal. Maintaining tickets worked well above projected goal. Key performance indicators (tickets worked accountability, average handle time per call, wrap time, accountable hours) above team goal levels. Demonstrate ability to think \\"out of the box\\", balancing workload of inbound calls and trouble tickets, prioritizing tickets with escalated severity levels. Utilized as an information resource as \\"floor-walker\\" to assist junior techs with difficulties with application questions and escalated calls when needed. Queue control, assigning and accounting for trouble specialists productivity, dispatching work to Trouble Specialists prior to and during the coarse of their shift, observing specialists active accountability to ensure inbound queues are staffed, and adjusting when necessary. Objective is to keep inbound telephone queues at an acceptable service level while trouble tickets written by internal customers are assigned according to severity level and age. Assess call flow, determining which gates are at risk of falling below accepted service levels, maintaining and modifying inbound gates as deemed necessary as daily environment varied.","duration":"May 1998 Dec 2000 2 years 8 months","duration_short":"2 years 8 months","end_date":"Dec 2000","start_date":"May 1998","subtitle":"Sprint PCS","title":"Sr. Trouble specialist"}],"url":""}]', '["Lori Saunders “Jay is a first-rate QA expert on troubleshooting network issues. While working with me at KBR IT, he often played a critical role on supervising the Desktop office and later as an IT Supervisor. Not only did he pinpoint issues, but also provided solutions to many problems. Jay is one of the smartest people that I have ever worked with. He would always take the time and patience to explain things and assist with any problems I had in the Annex area. I would recommend Jay on any endeavor he chooses without any reservation.”","LinkedIn User “It was great privilege and fun working under Jay’s supervision. He is at all times ready for solving problems on all levels that demanding advanced IT skill. Great work!”"]'] User: ['John D.', 'Experienced IT Infrastructure and Operations leader. My strengths include a broad base of technical knowledge, project and personnel management, process improvement and working with diverse groups, near and far. I enjoy what I do and strive to find the next opportunity for improvement.', 'VP, IT Infrastructure at Workers Credit Union', 'Workers Credit Union', '[{"company":"Workers Credit Union","company_id":"workerscu","industry":"Banking","location":"Littleton, Massachusetts, United States","positions":[{"description":"","duration":"May 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2021","subtitle":"Workers Credit Union","title":"VP, IT Infrastructure"}],"url":"https://www.linkedin.com/company/workerscu"}]', '["“John has a remarkable ability to stay focused and poised - no matter the problem at hand. He\'s equally adept at managing personalities and systems and built a very talented team at Montpelier. His team maintained high levels of systems availability (and customer satisfaction) while executing several major upgrades.”","“I can\'t say enough good things about John Demerjian. We worked well together side by side for several years on some pretty big projects. Major technology renovations with complete rip and replace system upgrades - transformation of several data centers, design of a new data center, office moves, change of IT system architectures to Virtual, DR site build out, Multiple vendor SAN Implementations etc.. John could always be counted on and was always prepared from the beginning of a project until the end. I would hire John in a second to build out for anyone the system monitoring and notification setup he did at S&W - it was first class!”"]']### Assistant: The agent's job is to provide IT infrastructure support and solutions. Today, the user is reaching out to the agent because they need assistance with troubleshooting network issues and improving their IT systems.
### Human: Agent: ['Ashley McCoury', 'I am a recent graduate from the University of Findlay, where I received my Bachelor Degree in Science with a minor in Biology; I also completed both the Nuclear Medicine and PET/CT program. I am currently a certified nuclear medicine technologist through the NMTCB. I intend to take the ARRT CT board exam and the NMTCB PET exam.', 'Nuclear Medicine Technologist at UCHealth', 'UCHealth', '[{"company":"UCHealth","company_id":"uchealth","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"Jul 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Jul 2018","subtitle":"UCHealth","title":"Nuclear Medicine Technologist"},{"description":"Direct patient care experience in a PET / CT department and experience with all associated equipment like: operating gamma camera, GM detectors, dose calibrators, well counters, and other associated equipment. Worked with GE Discovery ST camera and MIM software. Conduct tests concerning oncology, neurology, and cardiology. Prepare patients by explaining procedures and administering venipuncture. Maintain quality results by enforcing radiation safety standards.","duration":"Mar 2018 Aug 2018 6 months","duration_short":"6 months","end_date":"Aug 2018","start_date":"Mar 2018","subtitle":"UCHealth","title":"Nuclear Medicine Student"}],"url":"https://www.linkedin.com/company/uchealth"},{"company":"The Medical Center of Aurora/Centennial Medical Plaza","company_id":"auroramed","location":"Aurora, CO","positions":[{"description":"","duration":"Apr 2018 - Present 3 years 11 months","duration_short":"3 years 11 months","end_date":"Present","start_date":"Apr 2018","subtitle":"The Medical Center of Aurora/Centennial Medical Plaza","title":"Nuclear Medicine Technologist PRN"}],"url":"https://www.linkedin.com/company/auroramed"},{"company":"ALDI USA","company_id":"aldi-usa","location":"New Philadelphia, OH","positions":[{"description":"Maintain Aldi\'s store image, efficiently stock store shelves, and accurately scan groceries while giving customers a positive experience. Maintain Aldi\'s store image, efficiently stock store shelves, and accurately scan groceries while giving customers a positive experience.","duration":"Jul 2013 May 2018 4 years 11 months","duration_short":"4 years 11 months","end_date":"May 2018","start_date":"Jul 2013","subtitle":"ALDI USA","title":"Cashier"}],"url":"https://www.linkedin.com/company/aldi-usa"},{"company":"Mercy","company_id":"mercy","location":"Lima, Ohio Area","positions":[{"description":"Direct patient care experience in a CT department for 350 hours to acquire the following knowledge: operating contrast injector, imaging procedures, and CT camera experience. Worked with Siemen\'s Somatom Perspective camera and Bracco contrast injector using the following software: IRiS and MIE. Preparing to take board exam in July 2018. Direct patient care experience in a CT department for 350 hours to acquire the following knowledge: operating contrast injector, imaging procedures, and CT camera experience. Worked with Siemen\'s Somatom Perspective camera and Bracco contrast injector using the following software: IRiS and MIE. Preparing to take board exam in July 2018.","duration":"Dec 2017 Feb 2018 3 months","duration_short":"3 months","end_date":"Feb 2018","start_date":"Dec 2017","subtitle":"Mercy","title":"CT Student"}],"url":"https://www.linkedin.com/company/mercy"},{"company":"Summa Health","company_id":"summahealth","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"Direct patient care experience for 1, 320 hours in order to acquire the following knowledge and abilities: operating gamma camera, GM detectors, dose calibrators, well counters, and other associated equipment. Prepare patients by explaining procedures and administering venipuncture. Conduct tests such as whole-body scans, thyroid uptake, and more. Prepare and dispense radiopharmaceuticals, and maintain quality results by enforcing radiation safety standards. Familiar with I-125 seed placement for breast lesions in surgical patients. Worked with Siemen\'s E- Cams, Toshiba 7200, Siemen\'s Biograph 6 PET / CT, and uptake probe. Used the following software: Siemen\'s E- Soft, MIE, 4DM SPECT, INVIA, and Captus 3000.","duration":"Dec 2016 Aug 2017 9 months","duration_short":"9 months","end_date":"Aug 2017","start_date":"Dec 2016","subtitle":"Summa Health","title":"Nuclear Medicine Student"}],"url":"https://www.linkedin.com/company/summahealth"}]', '["Julie Baggett, BSIT, CNMT, RT(CT) “Ashley performed her PET clinical hours with us at UCH. She is a fast learner and hard worker. Within a couple of weeks she was part of the team and running studies with minimal supervision. She always has a great attitude and the patients love her bedside manner. We would love to keep her with us when she is finished with school. ”","Ryan Smith “I met Ms. McCoury about one year ago, as she was applying to our Nuclear Medicine Technology program at The University of Findlay. As Director of this program, I was heavily involved in the review of her application and in the decision making process to accept her into our rigorous program. She is currently enrolled in the didactic stage of our program and is performing at a very high level. Ms. McCoury\'s performance in our 25 credit-hour semester is at the top 5% of the class. She has displayed a very high-level of critical thinking, organizational performance, and interpersonal interaction. Ms. McCoury has exhibited a high level of leadership experience throughout her college career. She has served as a Resident Assistant at The University of Findlay from August 2014-May 2015. Her responsibilities included providing care and guidance for 50 student residents, maintaining a safe living environment for students by enforcing established rules and policies, and through the planning of 26 programs designed to educate student residents about life skills and careers (examples include programs in resume building, car maintenance, alcohol awareness, and fire safety). She has also been a member of the Sigma Kappa Sorority (2013-Present) having served as the Social Chairperson and Standards Council (2014), the Membership Chairperson (2015), and as the current Vice President of Programming. During this time, Ms. McCoury has also performed over 100 hours of philanthropy work. With respect to involvement in the Nuclear Medicine profession (her chosen major), Ms. McCoury recently became a student member of the Society of Nuclear Medicine and Molecular Imaging (SNMMI). This is the largest scientific organization dedicated to the field of Nuclear Medicine Technology. Honors recognition includes Mortar Board Senior National Honor Society (2016) as well as recognition as a Florence Scholar (2015). She is currently BLS certified and received QPR Training (emergency response for suicide prevention) in 2016. Ms. McCoury has also spent over 120 job-shadowing hours under a Physician Assistant and even presented her shadowing experience to peers at her local high school (Tuscrarawas Valley High School). Through her academic performance and extracurricular involvement, Ms. McCoury has clearly expressed an interest in advancing her education, career and leadership potential. Furthermore, her academic performance helped her earn two scholarship while enrolled in the Nuclear Medicine Technology program: the HeartLight Pharmacy Services Operating Scholarship and the Lori Kloman/Clarence Williamson NMI Endowed Scholarship. In the clinical environment, Ms. McCoury is very engaging and compassionate interpersonal skills. She was always punctual, an excellent communicator and team-player, and had a high ability to use critical thinking skills. Following the completion of her Nuclear Medicine Technology training, she immediately began the Positron Emission Tomography/C”"]'] User: ['Brian McGuire', 'I am a Registered Cardiovascular Invasive Specialist who currently serves as the Cath Lab/Interventional Radiology Supervisor at Carteret Health Care in Morehead City, NC. I have over 20 years of medical background and experience with a passion for learning and medical innovation. I am a success driven and goal oriented team player in many arenas of the medical field.', 'RCIS, EMT-P, NR-P', 'Carteret Health Care', '[{"company":"Carteret Health Care","company_id":"carteret-general-hospital","location":"Morehead City, NC","positions":[{"description":"-Successfully opened the first interventional cardiac catheterization lab in Carteret County-Negotiated and acquired all capital equipment -Implemented a solid inventory control system for all consumable supplies-Recruited and hired a top-notch, experienced staff-Initiated community outreach for physician referral base-Consistently exceed quarterly performance goals-Perform over 1000 procedures annually","duration":"Mar 2016 - Present 5 years 5 months","duration_short":"5 years 5 months","end_date":"Present","start_date":"Mar 2016","subtitle":"Carteret Health Care","title":"Cath Lab/IR Supervisor"}],"url":"https://www.linkedin.com/company/carteret-general-hospital"},{"company":"Craven Community College","company_id":"craven-community-college","location":"New Bern","positions":[{"description":"EMT/Paramedic Instructor-Continuing Education-Certification Classes for EMT, EMT-I, EMT-P","duration":"Sep 2000 - Present 20 years 11 months","duration_short":"20 years 11 months","end_date":"Present","start_date":"Sep 2000","subtitle":"Craven Community College","title":"Adjunct Instructor"}],"url":"https://www.linkedin.com/company/craven-community-college"},{"company":"Bridgeton EMS","company_id":null,"location":"Bridgeton, North Carolina","positions":[{"description":"Emergency Medical Service-Oversee daily department operations-Respond to over 1200 911 calls annually-Employee Scheduling -Payroll coordination for 16 employees-Supply chain management","duration":"Sep 1999 - Present 21 years 11 months","duration_short":"21 years 11 months","end_date":"Present","start_date":"Sep 1999","subtitle":"Bridgeton EMS","title":"EMS Chief"}],"url":""}]', '["“Brian is without a doubt one of the most knowledgable people I have met in the vascular space. His opinionis are valued by both Physicians and Vendors alike. He is honest , hardworking and a teamplayer. He would be a huge assest to any company and should be given serious consideration for any position to which he applys .”","“To whom it may concern, I am writing on behalf of Brian McGuire and his exemplary personality and talents. Brian and I have worked together for nearly two years at Carolina East Medical Center in New Bern, NC. I have watched him grow during this time and I can validate and vouch for his dedication and persistence to getting it right and getting it done well. He does not slack in his job performance and puts 110% into everything that he is involved with, knowing his reputation rides on every decision he makes. Brian is consistently reliable, punctual, and instinctively makes critical and life saving decisions quickly, but with precision and compassion more so than anyone I have ever had the pleasure of working with. I would hate losing such a great colleague and friend at Carolina East, but I know it is the right decision for him and he would be the BEST clinical asset for any organization. Brian is a true friend and someone I rely on for information to make my crucial decisions. In Conclusion, with Brian\'s professional insight and personable concern for helping others, he\'ll outperform his job and truly exceed your expectations if given the chance. If you have questions or would like to talk more please do not hesitate and contact me at the number below. Sincerely, Rebecca L McCann RT (R) 252-406-3684”"]']### Assistant: The agent's job is to reach out to healthcare professionals to discuss a potential collaboration, and today the user is reaching out to the agent because they need guidance on implementing a new medical innovation at their facility.
### Human: Agent: ['Daniel Timothy', 'Multilingual Business Management major, with an emphasis in Finance and Banking, seeking opportunities in sales and business development fields where my educational background and proven seven years of customer service experience, six years of sales experience, and five years of management experience can enhance your company’s service', 'Regional Sales Manager at Family Service Agency', 'Family Service Agency', '[{"company":"Family Service Agency","company_id":"social-ostrich","industry":"Marketing Services","location":null,"positions":[{"description":"","duration":"Oct 2014 - Present 7 years 5 months","duration_short":"7 years 5 months","end_date":"Present","start_date":"Oct 2014","subtitle":"Family Service Agency","title":"Regional Sales Manager"},{"description":"","duration":"Aug 2014 - Present 7 years 7 months","duration_short":"7 years 7 months","end_date":"Present","start_date":"Aug 2014","subtitle":"Family Service Agency","title":"Regional Sales Manager"},{"description":"","duration":"Feb 2014 Sep 2019 5 years 8 months","duration_short":"5 years 8 months","end_date":"Sep 2019","start_date":"Feb 2014","subtitle":"Social Ostrich","title":"VP of Sales & Marketing"}],"url":"https://www.linkedin.com/company/social-ostrich"},{"company":"Team International Marketing Inc","company_id":null,"location":"","positions":[{"description":"• Develop relationships with companies and investors in relevant industries within different countries including; USA, China, Spain/Europe, and Mexico• Conduct market research on potential profitability, opportunities, and threats to ensure leadership could make decisions based on risk and profit margins • Develop relationships with companies and investors in relevant industries within different countries including; USA, China, Spain/Europe, and Mexico• Conduct market research on potential profitability, opportunities, and threats to ensure leadership could make decisions based on risk and profit margins","duration":"Jan 2004 Oct 2014 10 years 10 months","duration_short":"10 years 10 months","end_date":"Oct 2014","start_date":"Jan 2004","subtitle":"Team International Marketing Inc","title":"Consultant"}],"url":""},{"company":"Career Step","company_id":"careerstep","location":"","positions":[{"description":"Offer career-focused training programs to individuals looking to find stable healthcare, administrative, or technical career opportunities and assisting prospective students through the decision making and application process. Also, work closely with the military and military spouses to help them secure funding options for the training programs. Offer career-focused training programs to individuals looking to find stable healthcare, administrative, or technical career opportunities and assisting prospective students through the decision making and application process. Also, work closely with the military and military spouses to help them secure funding options for the training programs.","duration":"Jan 2010 Jan 2014 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2014","start_date":"Jan 2010","subtitle":"Career Step","title":"Enrollment Advisor"}],"url":"https://www.linkedin.com/company/careerstep"},{"company":"ABM: Janitorial Service","company_id":null,"location":"Salt Lake City","positions":[{"description":"• Recruited a service team of 7-10 employees and ensured proper clearance was granted for access to airport • Developed team through training, quality assurance, and services rendered• Built an open communication and amicable relationship with our client• Organized inventory for all aircraft and cleaning supplies in a secure area and locker at the Salt Lake City International Airport • Recruited a service team of 7-10 employees and ensured proper clearance was granted for access to airport • Developed team through training, quality assurance, and services rendered• Built an open communication and amicable relationship with our client• Organized inventory for all aircraft and cleaning supplies in a secure area and locker at the Salt Lake City International Airport","duration":"Jun 2008 Sep 2008 4 months","duration_short":"4 months","end_date":"Sep 2008","start_date":"Jun 2008","subtitle":"ABM: Janitorial Service","title":"Account Manager"}],"url":""},{"company":"Summit Financial Marketing","company_id":null,"location":"Orem, UT","positions":[{"description":"Cold calling to qualify potential clients for debt management companies or firms. Cold calling to qualify potential clients for debt management companies or firms.","duration":"Mar 2008 Jun 2008 4 months","duration_short":"4 months","end_date":"Jun 2008","start_date":"Mar 2008","subtitle":"Summit Financial Marketing","title":"Sales Rep/Qualifier"}],"url":""},{"company":"KSLcars.com","company_id":null,"location":"Lindon","positions":[{"description":"• Managed a sales team that would drive sales goals, strategies, and awareness • Created a customer service team tailored for both dealerships and direct consumer• Trained customer service and sales reps to provide best possible service to both customer or client • Managed a sales team that would drive sales goals, strategies, and awareness • Created a customer service team tailored for both dealerships and direct consumer• Trained customer service and sales reps to provide best possible service to both customer or client","duration":"Jan 2006 Dec 2006 1 year","duration_short":"1 year","end_date":"Dec 2006","start_date":"Jan 2006","subtitle":"KSLcars.com","title":"Account/Sales Manager"}],"url":""}]', '["Michael Anderson “Dan Timothy is a dynamic, talented sales representative. Always eager to learn and improve on his already great skills. He a fantastic team member, always, positive, always looking for ways to solve problems and always willing to go the extra mile. Dan is professional, friendly, and connects with new people easily. If you are looking to add a top producing sales person to your team, Dan would be a great choice you would not regret!”","Anastasia Button “Daniel has excellent workmanship and is very detail oriented. I was so pleased with his help that I would recommend anyone to use him. Daniel is such a resource!”","Pamela Bryant “Daniel would only be an asset to you company. I recommend him for the position of enrollment Adviser for Career Step.”","Dave Jackson “Dan is a tremendous asset to any organization. His ability to build rapport with people is uncanny, and I saw that on display in the time I spent working with him. Dan always put the client/student first and could be counted on month after month to contribute at a high level.”","Tyler Dehaan “Daniel is a diligent student and committed to everything he puts his mind to.”","Shad Webb “Top of the list of valuable things I took away from earning a college degree is the relationships and associations I gained. Fellow business students including myself, gravitated towards Dan because he was smart and very sociable. He was a valued project group member because he was creative, dependable and a hard worker. I continue to reach out to Dan for feedback and advise on business and financial deciscions. Dan would be a great asset to any company. Shad”","Danielle Black “Daniel is an integral part of the Career Step team. He is motivated, results driven, and approaches work with a positive and proactive attitude. I always enjoy working with Daniel, he goes above and beyond to help our customers and students.”","Parley Baldwin “Dan works hard and is great to be around. He showed lots of integrity in various situations even though it may have negatively affected his sales numbers. He has a great personality, positive attitude and good business sense. He\'s the kind of guy I would want to work with or have on my team.”","Doug Edwards “Dan is team player who motivates and inspires himself and others to achieve success. He is personable and relates well with others. He is self motivated and challenges himself to achieve his goals. Dan is customer focused and seeks to understand the needs of his customers. Dan is a great asset to have on your team.”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to conduct market research and develop relationships with companies and investors in relevant industries, while the user is reaching out to the agent because they need assistance with strategic brand and executive communications initiatives for their consumer business group at 3M.
### Human: Agent: ['Collin Yen', 'Engineering leader with a passion for building products', 'Hiring! - Senior Engineering Manager at Instacart', 'Instacart', '[{"company":"Instacart","company_id":"instacart","industry":"Internet Publishing","location":"San Francisco, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Instacart","title":"Senior Engineering Manager"}],"url":"https://www.linkedin.com/company/instacart"},{"company":"LinkedIn","company_id":"linkedin","location":null,"positions":[{"description":"• Second-line manager of 2 full-stack product development teams (iOS, Android, Web, Server) focused on enabling members to discover and engage with their communities on the LinkedIn Feed• Doubled the size of the team from 8 to 16 full-time engineers plus an additional 4 offshore contractors through effective hiring and onboarding. Built out the leadership structure by developing multiple tech leads and 2 ICs into managers• Strong track record of leading large-scale collaborative projects, including the 9-month engineering development of the hashtag ecosystem on the LinkedIn Feed. The project was a top priority for the company and a collaboration across 15+ teams (product teams, infra, relevance, internationalization, etc.), 50+ engineers, and 3 different geo-locations• Developed strong relationships and collaboration points with relevance teams to drive innovative integrations of AI and machine learning into the product experience. Examples include personalization of online Feed presentation (patent pending) and hashtag internationalization","duration":"2018 2020 2 years","duration_short":"2 years","end_date":"2020","start_date":"2018","subtitle":"LinkedIn","title":"Engineering Manager"},{"description":"• Technical lead for the Follows team, responsible for defining the technical vision and execution of the team of 8 engineers • Led the development of the Follows ecosystem on LinkedIn, building the foundations for machine learning driven personalization of follow recommendations. Included building out unified tracking of follows across all products, contextualized follow recommendations, new member onboarding, and follows discovery experiences• Grew the number of follows made by more than 50% YoY, which laid the groundwork for the now almost 2 billion follows made each year","duration":"2016 2018 2 years","duration_short":"2 years","end_date":"2018","start_date":"2016","subtitle":"LinkedIn","title":"Tech Lead, Senior Software Engineer"},{"description":"As a full-stack developer, worked on both iOS and server, building products and experiences across a wide range of domains (home feed, comments, news modules, follows, and ads)","duration":"2015 2016 1 year","duration_short":"1 year","end_date":"2016","start_date":"2015","subtitle":"LinkedIn","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/linkedin"},{"company":"LinkedIn","company_id":"linkedin","location":"Mountain View","positions":[{"description":"• Worked on the iPad application and Play Scala server, helping redesign the new LinkedIn profile. http://blog.linkedin.com/2014/07/28/new-mobile-profile/• Developed the new who viewed my profile feature, working on both the Node.js server and iPhone client. This feature aims to increase mobile subscription revenue by 5 percent• Took part in daily scrum meetings and Agile sprint planning • Worked on the iPad application and Play Scala server, helping redesign the new LinkedIn profile. http://blog.linkedin.com/2014/07/28/new-mobile-profile/• Developed the new who viewed my profile feature, working on both the Node.js server and iPhone client. This feature aims to increase mobile subscription revenue by 5 percent• Took part in daily scrum meetings and Agile sprint planning","duration":"Jun 2014 Sep 2014 4 months","duration_short":"4 months","end_date":"Sep 2014","start_date":"Jun 2014","subtitle":"LinkedIn","title":"Mobile Software Engineering Intern"}],"url":"https://www.linkedin.com/company/linkedin"},{"company":"Zap Mobile Application","company_id":null,"location":"","positions":[{"description":"• Founded a company and led a team of college students to create the mobile application – “Zap – Instant Connection”, which provides a fast and easy way of organizing events• Developed the Zap App for both iPhone and Android• Used AWS services for the server side by leveraging their EC2 cloud computing servers in conjunction with its auto scaling abilities and hosting our MYSQL database using RDS (AWS Relational Database Service)• Leveraged multiple API’s including Twilio’s SMS gateway, Google Code’s API, and the Facebook SDK• Acquired skills in creating and running a company; writing business plans; and leading and motivating a team• [The primary audience for the App is college students, but should be useful to everyone. App is available now in both the Apple and Android store: http://www.zapconnection.com]","duration":"Jun 2012 Jul 2014 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jul 2014","start_date":"Jun 2012","subtitle":"Zap Mobile Application","title":"Founder / CEO"}],"url":""},{"company":"A9.com","company_id":"a9-com","location":"","positions":[{"description":"• Worked on the Cloud Search AWS service, which has the ability to make any client’s data searchable without needing the expertise or the resources• Implemented features pushed into production to support both internal and external customers• Worked on many different components, including search indexing and the document upload service for clients• Developed a strong understanding of the Cloud Search domain infrastructure and how different AWS services can be used together• Gained experience working with a large code base and using the version control systems Perforce and Git","duration":"Jun 2013 Sep 2013 4 months","duration_short":"4 months","end_date":"Sep 2013","start_date":"Jun 2013","subtitle":"A9.com","title":"CloudSearch Software Development Intern"}],"url":"https://www.linkedin.com/company/a9-com"},{"company":"NetApp","company_id":"netapp","location":"","positions":[{"description":"• Worked in the IT Department and wrote test automation scripts to automate manual test cases using QTP and VBScript• Reduced testing time by 80x and scripts were used in a proposal to the business team to illustrate the benefits of automated vs. manual testing• Exceeded stretch goals set by my manager and, as a result, was given additional projects, including writing a VBScript in excel to optimize and automate the calculation of MBR data and serving as project leader of a group of interns for the creation of the QA team’s webpage• Trained IT teams, including one in India, on the new automation scripts I created","duration":"Jun 2012 Sep 2012 4 months","duration_short":"4 months","end_date":"Sep 2012","start_date":"Jun 2012","subtitle":"NetApp","title":"IT Intern"}],"url":"https://www.linkedin.com/company/netapp"},{"company":"Multiverse","company_id":"multiverse","location":"","positions":[{"description":"• Created the main trailer for an online video game, which the company used to obtain VC funding• Gained experience working in a fast paced startup and took part in daily scrum meetings• [Trailer can be found at http://www.youtube.com/watch?v=cVqm9tukbik] • Created the main trailer for an online video game, which the company used to obtain VC funding• Gained experience working in a fast paced startup and took part in daily scrum meetings• [Trailer can be found at http://www.youtube.com/watch?v=cVqm9tukbik]","duration":"Jun 2011 Aug 2011 3 months","duration_short":"3 months","end_date":"Aug 2011","start_date":"Jun 2011","subtitle":"Multiverse","title":"Intern"}],"url":"https://www.linkedin.com/company/multiverse"},{"company":"Cisco Systems","company_id":"cisco","location":"","positions":[{"description":"• Learned C++ and Objective-C programming languages for iPhone development• Reviewed mobile applications for WebEx (online collaboration application) and provided user input regarding the application • Learned C++ and Objective-C programming languages for iPhone development• Reviewed mobile applications for WebEx (online collaboration application) and provided user input regarding the application","duration":"Jun 2011 Aug 2011 3 months","duration_short":"3 months","end_date":"Aug 2011","start_date":"Jun 2011","subtitle":"Cisco Systems","title":"Webex Intern"}],"url":"https://www.linkedin.com/company/cisco"}]', '["Zeesha Currimbhoy “I worked with Collin over a duration of a year. Ever since my first interaction with Collin, I have been blown away by his amazing line of thinking, technical, product and people management skills! In one of my first interactions with Collin, I remember how effortlessly he respectfully challenged the opinion being presented on the table, probing his peers to think through a solution that wouldn’t make us compromise on certain aspects, a true mark of a leader! Collin has an incredibly sharp line of thought, quick to grasp the most complex problems, weigh out their several risks often projecting a few steps ahead of everyone else and very creative in his ideas on how to solve a problem. He brings a balance of strong technical leadership (often itching to dive into the details) and a thoughtful product intuition that often results in elevating product discussions that he is part of. But his biggest strength, one that I and several others have always looked up to, is his people management skill. He truly cares about his team, and had managed through some of the hardest situations that even the strongest managers fall prey to. He manages effortlessly with compassion, honesty and strong decision making, building trust and camaraderie in the team. I recommend Collin in the highest degree, he is an asset to any organization he works for! I would work with him again in a heart beat!”","Mo Aleagha “Collin and I worked together on LinkedIn’s profile redesign project for iPad. He was able to quickly pick up new technologies and contribute to LinkedIn iPad app\'s client and server. Collin also worked with me on a new feature on the phone front-end server; he showed a great deal of ownership while working on this project. He is super easy and fun to work with and always stays on top of his work. He goes above and beyond his tasks and not only finished his tasks on time but he also helped our client side developers.”"]'] User: ['Scott LaChance', "Experienced Email Marketing Manager. With 14+ years working exclusively in the email marketing world, I'm a professional that's skilled in Database Marketing, A/B Testing, Reporting, and all things related to email.", 'Email Development Manager at NBCUniversal', 'NBCUniversal', '[{"company":"NBCUniversal","company_id":"nbcuniversal-inc-","industry":"Entertainment","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Sep 2021","subtitle":"NBCUniversal","title":"Product Marketing Manager - Email Development"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"},{"company":"The Control Group Media Company, Inc.","company_id":"the-control-group-media-company-inc-","location":"Greater San Diego Area","positions":[{"description":"- Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends - Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends","duration":"Feb 2019 Aug 2021 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2021","start_date":"Feb 2019","subtitle":"The Control Group Media Company, Inc.","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/the-control-group-media-company-inc-"},{"company":"AbacusNext","company_id":"abacus-next","location":"La Jolla, CA","positions":[{"description":"• Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy • Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy","duration":"Oct 2017 Dec 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2018","start_date":"Oct 2017","subtitle":"AbacusNext","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/abacus-next"},{"company":"PETCO Animal Supplies, Inc.","company_id":"petco-animal-supplies-inc-","location":null,"positions":[{"description":"• Manage the team of Email & Site Content Producers• Set up distribution lists and deploy all emails• Ensure every deliverable asked of the team is met as expected and on time• Remain flexible and adaptable in order to adjust quickly to what is needed by the business• Work closely with Social, eCommerce, CRM, Local Store Marketing, Foundation and Creative teams on content, placement and timing of all campaigns• Provide leadership with weekly top-level reporting on email performance • Send deep-dive email numbers to the analytics team weekly","duration":"Mar 2015 Oct 2017 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2017","start_date":"Mar 2015","subtitle":"PETCO Animal Supplies, Inc.","title":"Email Marketing Operations Manager"},{"description":"• Work with the team on the monthly strategy of all email campaigns• Coordinate with designers to finalize creative and link direction• Design the HTML document to bring email to life• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent to customers","duration":"Sep 2012 Mar 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2015","start_date":"Sep 2012","subtitle":"PETCO Animal Supplies, Inc.","title":"Email & Site Content Producer"}],"url":"https://www.linkedin.com/company/petco-animal-supplies-inc-"},{"company":"Road Runner Sports","company_id":"road-runner-sports","location":"","positions":[{"description":"• Manage the monthly strategy of all email campaigns• Design the creative brief – write copy, provide links and ensure delivery to creative designer• Optimize the web site landing page experience for all email campaigns• Coordinate with designers to finalize creative and link direction• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent• Manage and create target audiences for varying types of email campaigns","duration":"Oct 2006 Oct 2012 6 years 1 month","duration_short":"6 years 1 month","end_date":"Oct 2012","start_date":"Oct 2006","subtitle":"Road Runner Sports","title":"Email Marketing Specialist"}],"url":"https://www.linkedin.com/company/road-runner-sports"}]', '["Taylor Lee “Scott is a thoughtful, well-rounded email marketing manager who was able to achieve impressive gains in the browser push notification space as well as within our email program. Scott managed 4 large brands, working closely with IT and BI to segment users and measure success, while personally drafting and designing emails, developing unique offers to support our Brand Managers\' sales goals. He also seamless managed all of the transactional emails inherent to a subscription based business. In addition to all that, Scott is an amazing human being and one of the nicest guys I have ever met, he\'s an absolute gem!”","Kristle Khoury “I had the pleasure of working directly with Scott for almost 3 years. Scott was responsible for our email and push channels, handling high-volume engagement activities for several brands. Scott consistently hits his goals due to his relentless attention to customer data and testing efforts. He especially excelled at turning leads into high-value sales by structuring attractive offers. Scott is a joy to work with, bringing a positive attitude that permeates throughout the organization. I would highly recommend Scott for a role in any company that may be a fit for his skill set. ”"]']### Assistant: The agent's job is to manage email development for a major entertainment company, and today the user is reaching out to the agent because they need assistance in optimizing their email marketing campaigns.
### Human: Agent: ['Anthony Solla M.B.A., C.M.A., MCP', '« Proven Track Record of Results, Driving Strategic Financial Planning, IT, and Business Solutions » « An innovative strategic business professional, experienced developing & executing business plans, IT process improvement, & financial strategies, measuring performance, and managing & assessing risk. » ■■■ Microsoft Dynamics AX Financial Senior Consultant / Certified Management Accountant Areas of Focus: Dynamics AX - Financial, HR & Payroll (including Certified Payroll) Microsoft Dynamics AX Training: ✔ Fast TrAX* [2012] Financial, Trade & Logistics, and Microsoft Sure Step Methodology ✔ HCM (Payroll & HR) AX Training ✔ Fast TrAX [D365 Operations] Financial - G/L, A/R, A/P, Cash, and F/A modules *Microsoft Facilities - Fargo, ND D365 Operations Certifications: ✔MB-310 Financials_ Passed 1/2020 ✔ MB6-893 Financials_ Passed 4/2017 Certification in Dynamics AX 2012: (Microsoft Certified Professional) ✔ 2012 Financial ✔ 2012 Trade & Logistics ✔ Sure Step Methodology Industry Experience: ■ Financial Services ■ Consulting ■ Construction Financial Acumen: Big-4 / Corporate Accounting Experience Certified Management Accounting and M.B.A. in Corporate Finance ■■■ Corporate & Advisory Financial Leadership ✔Spearheaded advisory services to small to medium sized businesses ✔As CFO, navigated middle market finance company in financial & strategic management and financial system implementation and maintenance. ✔Held Financial Controller (Big-4 firms) roles with PWC and E&Y two global matrix CPA firms. ✔Developed and nurtured proactive working relationships with bankers, investors, business partners and other personnel critical to corporate growth, expansion and profitability. ■■■ Project Management - Financial Information Technologies "Unlocking the Financial Systems Capabilities" ✔Designed, customized and implemented Financial Information technologies to enhance the accuracy, availability and timeliness of financial data for strategic planning and reporting. ✔Experienced in eliciting business requirements and re-engineering financial systems', 'Senior Consultant - Dynamics AX at Hitachi Solutions', 'Hitachi Solutions America', '[{"company":"Hitachi Solutions America","company_id":"hitachi-solutions-america","industry":"Information Technology and Services","location":"Greenville, South Carolina, United States","positions":[{"description":"","duration":"Jun 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Hitachi Solutions America","title":"Senior Consultant - Dynamic AX"}],"url":"https://www.linkedin.com/company/hitachi-solutions-america"},{"company":"SIS, LLC","company_id":"sis-llc_2","location":"Duluth, GA","positions":[{"description":"","duration":"May 2014 Jun 2019 5 years 2 months","duration_short":"5 years 2 months","end_date":"Jun 2019","start_date":"May 2014","subtitle":"SIS, LLC","title":"Senior Consultant - Dynamics AX"}],"url":"https://www.linkedin.com/company/sis-llc_2"},{"company":"AES Consulting Services","company_id":"aes-consulting-services-limited","location":"GA","positions":[{"description":"A Finance, Accounting & IT management consultant with highly leveraged expertise in financial planning & analysis, financial reporting & modeling, and business intelligence. Strong financial systems processes analysis & testing, business requirement gathering, and implementations.■ Worked on various contract Finance/IT projects■ Business Analyst/Manual Tester Engagement for Global Payment Company■ Authored Business Plans A Finance, Accounting & IT management consultant with highly leveraged expertise in financial planning & analysis, financial reporting & modeling, and business intelligence. Strong financial systems processes analysis & testing, business requirement gathering, and implementations.■ Worked on various contract Finance/IT projects■ Business Analyst/Manual Tester Engagement for Global Payment Company■ Authored Business Plans","duration":"2009 May 2014 5 years","duration_short":"5 years","end_date":"May 2014","start_date":"2009","subtitle":"AES Consulting Services","title":"Financial & IT Consulting"}],"url":"https://www.linkedin.com/company/aes-consulting-services-limited"},{"company":"The Intersect Group","company_id":"the-intersect-group","location":"GA","positions":[{"description":"Recruited to provide financial expertise in M&A due diligence for Private Equity clients and joined team of consultants for $2 billion asset reallocation project for world\'s largest pipeline company (Colonial Pipeline). Recruited to provide financial expertise in M&A due diligence for Private Equity clients and joined team of consultants for $2 billion asset reallocation project for world\'s largest pipeline company (Colonial Pipeline).","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"The Intersect Group","title":"Senior Consultant"}],"url":"https://www.linkedin.com/company/the-intersect-group"},{"company":"HealthSouth (Callaway Partners - Consultant)","company_id":"healthsouth","location":"GA and AL","positions":[{"description":"Selected for a Public company financial statement restatements project, provided forensic accounting & SOX support. Later transferred to Cash Accounting team and spearheaded the re-engineering & automation of the client\'s bank reconciliation systems and provided business analytics for senior mangers. Selected for a Public company financial statement restatements project, provided forensic accounting & SOX support. Later transferred to Cash Accounting team and spearheaded the re-engineering & automation of the client\'s bank reconciliation systems and provided business analytics for senior mangers.","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"HealthSouth (Callaway Partners - Consultant)","title":"Senior Consultant/Business Analyst"}],"url":"https://www.linkedin.com/company/healthsouth"},{"company":"Consumer Loan Servicing Company","company_id":null,"location":"FL","positions":[{"description":"Hired by Board Directors and Senior Management to administer financial management, systems and assisted cross functional leaders. Responsible for conducting forensic accounting and authored litigation support presentation which led to recovering $600,000 misappropriated funds from a 3rd party servicer. Hired by Board Directors and Senior Management to administer financial management, systems and assisted cross functional leaders. Responsible for conducting forensic accounting and authored litigation support presentation which led to recovering $600,000 misappropriated funds from a 3rd party servicer.","duration":"1999 2004 5 years","duration_short":"5 years","end_date":"2004","start_date":"1999","subtitle":"Consumer Loan Servicing Company","title":"CFO"}],"url":""},{"company":"Aerotek","company_id":"aerotek","location":"FL","positions":[{"description":"Recruited by Senior Management as acting CFO with a few initiatives in mind. Spearhead $5 M Airplane parts valuation, and migrate data to new Aviation Software. Review existing internal controls and financial reporting to prepare for Bank financing. Recruited by Senior Management as acting CFO with a few initiatives in mind. Spearhead $5 M Airplane parts valuation, and migrate data to new Aviation Software. Review existing internal controls and financial reporting to prepare for Bank financing.","duration":"1999 1999 less than a year","duration_short":"less than a year","end_date":"1999","start_date":"1999","subtitle":"Aerotek","title":"Acting CFO / Special Projects"}],"url":"https://www.linkedin.com/company/aerotek"},{"company":"General Business Services Inc","company_id":null,"location":"","positions":[{"description":"Managed business advisory services (accounting, finance, M&A, cash management, financial systems, taxes, and business planning) for small to medium sized businesses. Gathered business requirements of selected clients and planned the integration of financial systems. Managed business advisory services (accounting, finance, M&A, cash management, financial systems, taxes, and business planning) for small to medium sized businesses. Gathered business requirements of selected clients and planned the integration of financial systems.","duration":"1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"1997","subtitle":"General Business Services Inc","title":"Senior Consultant"}],"url":""},{"company":"CBIZ Mahoney Cohen & Company, CPA, PC","company_id":"cbiz-mahoney-cohen-&-company-cpa-pc","location":"NY","positions":[{"description":"Managed billings, collections, payroll, cash management, 401k administration, and financial statement preparation. Managed billings, collections, payroll, cash management, 401k administration, and financial statement preparation.","duration":"1996 1997 1 year","duration_short":"1 year","end_date":"1997","start_date":"1996","subtitle":"CBIZ Mahoney Cohen & Company, CPA, PC","title":"Controller"}],"url":"https://www.linkedin.com/company/cbiz-mahoney-cohen-&-company-cpa-pc"},{"company":"PwC","company_id":"pwc","location":"NY","positions":[{"description":"High-profile senior management position to manage corporate accounting functions such as: billing & collections, financial planning & analysis, management reports, disbursements, receivables, budgets, time & billing systems & reporting, and cashiers operations. Responsible for selecting, implementing various IBM Platinum financial modules. Instrumental in process improvement initiative i.e. designing new enhancements which led to measurable results i.e. reduction in month-end/quarterly close.US Attorney General requested his expert testimony for an Investor fraud case.","duration":"1986 1995 9 years","duration_short":"9 years","end_date":"1995","start_date":"1986","subtitle":"PwC","title":"Divisional Controller"}],"url":"https://www.linkedin.com/company/pwc"},{"company":"EY","company_id":"ernstandyoung","location":"NY","positions":[{"description":"Managed corporate accounting professionals and staff members. Core responsibilities included firm inter-office charges/credit, disbursements, receipts, collections, month-end closing, journal entries, budgets, A/P, A/R, payroll and financial systems. Co-managed banking relations Cash Management and Investments. Managed corporate accounting professionals and staff members. Core responsibilities included firm inter-office charges/credit, disbursements, receipts, collections, month-end closing, journal entries, budgets, A/P, A/R, payroll and financial systems. Co-managed banking relations Cash Management and Investments.","duration":"1984 1985 1 year","duration_short":"1 year","end_date":"1985","start_date":"1984","subtitle":"EY","title":"Assistant Controller"}],"url":"https://www.linkedin.com/company/ernstandyoung"}]', '["Alan Wind “With a balance of business acumen, interpersonal skills, and technology expertise, Tony was able to quickly deliver results during HealthSouth\'s financial restatement. The Cash Management team mandate was to become current with the completion of 3,000 monthly corporate bank reconciliations within a tight time-frame. Tony mapped the existing cash reconciliation system and designed enhancements to increase both efficiency (reduced input) and accuracy (edit controls). Once the newly designed program was ready, he developed the user operating manual and trained 50 consultants including myself. As a result, we got the cash reconciliations current for the first time in the company’s history. I observed that Tony had an open and collaborative nature, and fostered relationships with all levels of the management team. He can translate complex finance concepts into understandable and actionable strategies. I recommend him and would readily work with him again.”","Carol Otero-Bohorquez “I was fortunate enough to have the opportunity to work with Tony at Price Waterhouse National Office for 10+ years. Tony Solla demonstrated aptitude for developing and fostering relationships across all levels of the organization especially with our senior management. Tony provided expert guidance on both the Accounting and Finance fronts in a fast-paced environment that requires exceptional adaptability and was the go to person for our internal accounting operations. Tony is professional, reliable, dedicated and eternally upbeat and approachable. Tony is a hardworking, top-performing professional. He has my highest recommendation, and I am happy to furnish more details if you would like additional information. Sincerely, Carol Otero Human Resources Director ACI”"]'] User: ['Matt Arlyn, CFM', 'Certified Floodplain Manager, Master of Public Administration, interest in Post-Disaster Science and Management, Community Resiliency, Hazard Mitigation, Post-Disaster Response, and Social Equity in Disaster. Specialties: Disaster Science, Mitigation, Resiliency, Recovery, Hazards, Crisis, Policy, Grants, Government, Management, Leadership, Analysis, Contracts, Advocacy, Operations, Production, Decision Making', 'Chief Policy Officer at North Carolina Department of Public Safety', 'North Carolina Department of Public Safety', '[{"company":"North Carolina Department of Public Safety","company_id":"north-carolina-department-of-public-safety","industry":"Public Safety","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Jun 2021","subtitle":"North Carolina Department of Public Safety","title":"Chief Policy Officer"},{"description":"","duration":"Feb 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Feb 2020","subtitle":"North Carolina Department of Public Safety","title":"Director of Policy and Planning - North Carolina Office of Recovery and Resiliency (NCORR)"}],"url":"https://www.linkedin.com/company/north-carolina-department-of-public-safety"},{"company":"GCR Inc.","company_id":"go-civix","location":null,"positions":[{"description":"• Providing technical assistance and project management to long-term disaster recovery projects and programs in Texas, Puerto Rico, California, Virginia, Louisiana, and other State and Local clients.• Serving multiple clients on community resilience and disaster recovery projects• Providing project and program design support for public sector personnel• Developing guidance for state, county and local recovery offices and officials","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"GCR Inc.","title":"Project Manager"},{"description":"","duration":"Mar 2017 Aug 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2018","start_date":"Mar 2017","subtitle":"GCR Inc.","title":"Contractor"}],"url":"https://www.linkedin.com/company/go-civix"},{"company":"AECOM","company_id":"aecom","location":"Baton Rouge, Louisiana Area","positions":[{"description":"• Developed and implemented program policies and procedures for temporary housing programs and work scopes• Drafted, reviewed, and trained staff on multiple program wide policies for the Louisiana Shelter at Home Program• Established the withdrawal and ineligible policies and departments within the Shelter at Home Program• Managed construction and housing concerns on more than 200 appealed files • Developed and implemented program policies and procedures for temporary housing programs and work scopes• Drafted, reviewed, and trained staff on multiple program wide policies for the Louisiana Shelter at Home Program• Established the withdrawal and ineligible policies and departments within the Shelter at Home Program• Managed construction and housing concerns on more than 200 appealed files","duration":"Sep 2016 Jan 2017 5 months","duration_short":"5 months","end_date":"Jan 2017","start_date":"Sep 2016","subtitle":"AECOM","title":"Operations Support Specialist"}],"url":"https://www.linkedin.com/company/aecom"},{"company":"HOMELAND SECURITY & EMERGENCY PREPAREDNESS, LA GOVERNOR\'S OFFICE OF","company_id":null,"location":"Greater New Orleans Area","positions":[{"description":"• Directed 12 state-employed and contracted staff to perform support functions for grant recovery and closeout • Reviewed and provided guidance on 150 remaining final disbursements• Developed and executed advanced reporting on metrics and milestones on closeout reviews, grant funding, and fund allocation• Advised colleagues, external agencies, grant recipients, and local stakeholders on grant eligibility • Directed 12 state-employed and contracted staff to perform support functions for grant recovery and closeout • Reviewed and provided guidance on 150 remaining final disbursements• Developed and executed advanced reporting on metrics and milestones on closeout reviews, grant funding, and fund allocation• Advised colleagues, external agencies, grant recipients, and local stakeholders on grant eligibility","duration":"Aug 2015 Jun 2016 11 months","duration_short":"11 months","end_date":"Jun 2016","start_date":"Aug 2015","subtitle":"HOMELAND SECURITY & EMERGENCY PREPAREDNESS, LA GOVERNOR\'S OFFICE OF","title":"Team Lead"}],"url":""},{"company":"Hazard Mitigation Grant Program","company_id":"hazard-mitigation-grant-program","location":null,"positions":[{"description":"• Personally compiled, reviewed, and submitted requests for payment on over 300 remaining project files• Reviewed and approved scope of work submissions and changes which affect hazard mitigation outcomes• Directed and managed various teams, ranging from 7-20 highly trained experts and analysts in hazard mitigation• Trained, developed, and monitored 3 successful production teams and 1 support team to disposition approximately 160 files a month• Set, and routinely met, production specific goals for the section and reported on those goals and section progress on a regular basis• Maintained project monitoring, subject matter expert support, high level grant eligibility and oversight, and represented OCD-DRU HMGP during meetings with the public and other organizations• Reviewed and provided approval or denial on unique projects and eligibility issues• Contributed to the revision and release of program policy and procedure on a regular basis","duration":"Jan 2013 Aug 2015 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2015","start_date":"Jan 2013","subtitle":"Hazard Mitigation Grant Program","title":"Section Chief"},{"description":"• Assisted with high-level eligibility and programmatic duties, including the work direction and oversight of approximately 20 highly trained subject matter experts and analysts in hazard mitigation• Assisted in the reduction of outstanding projects to be paid by over 70% and reduced grant funds owed to contractors by $20 Million in the post construction phase of production• Assisted in the issuance of $550 Million grant payout to date and over 10,000 grant payments issued by resolving aged projects and troubleshooting award issues• Conducted and followed up on regular training for new hires and existing staff to increase staff productivity• Developed and implemented entrepreneurial solutions for addressing ineligible project costs, grant fund allocation, non-traditional project resolution, contractor/homeowner issues, and other programmatic concerns• Reviewed and implemented programmatic eligibility decisions as a representative for the Division of Administration - Office of Community Development’s Disaster Recovery Unit","duration":"May 2012 Jan 2013 9 months","duration_short":"9 months","end_date":"Jan 2013","start_date":"May 2012","subtitle":"Hazard Mitigation Grant Program","title":"Assistant Section Chief"},{"description":"• Coordinate and conduct inter-agency meetings to discuss unusual or extraordinary applications of program policy.• Assist in the implementation of grant funds allocated for a project with a $750 million budget• Advise colleagues and applicants concerning eligibility rules as well as policy and programmatic details using data analysis and cost reasonableness studies• Develop and implement entrepreneurial solutions for accounting for eligible project costs, grant fund allocations, and project life cycle• Review and approve eligible grant fund allocations as a representative for the Division of Administration Office of Community Development’s Disaster Recovery Unit","duration":"Oct 2010 May 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2012","start_date":"Oct 2010","subtitle":"Hazard Mitigation Grant Program","title":"Subject Matter Expert"}],"url":"https://www.linkedin.com/company/hazard-mitigation-grant-program"},{"company":"Rochester Institute of Technology","company_id":"rochester-institute-of-technology","location":"Rochester, NY","positions":[{"description":"• United Nations SPIDER project• Worked with Adobe Flash and Flex to provide an interactive module • United Nations SPIDER project• Worked with Adobe Flash and Flex to provide an interactive module","duration":"Jun 2009 Sep 2009 4 months","duration_short":"4 months","end_date":"Sep 2009","start_date":"Jun 2009","subtitle":"Rochester Institute of Technology","title":"Research Assistant"}],"url":"https://www.linkedin.com/company/rochester-institute-of-technology"}]', '["Kyle Roberts, MPA “I had the great fortune to work on multiple projects with Matt while studying at Louisiana State University. Matt was a pleasure to work with, excelling across the curriculum. Not only is Matt a bright, motivated young person, he brings and unmatched confidence and passion to his work. At the same time, however, Matt is willing to ask questions and learn from his mistakes. He is a true leader who will, without a doubt, overcome any challenge, live up to the highest of expectations, and find great success in any endeavor.”","LinkedIn User “Matt is an excellent teammate to have for group projects. He works diligently, brings subject matter expertise to team meetings, and demonstrates an ability to improve group dynamics. His passion and excitement for disaster science management is rooted in his experiences as a volunteer, a student, and as a public administrator. Matt is a great contribution to any team because of his knowledge, experience, and work ethic, but don’t ignore his enthusiasm for helping people recover after disasters.”"]']### Assistant: The agent's job is to provide project management and technical assistance for long-term disaster recovery projects, and today, the agent is reaching out to the user to discuss potential collaboration on community resilience and hazard mitigation initiatives.
### Human: Agent: ['Jeremy N. Townsend', 'I work with book authors and publishers in all facets of editorial work, including copyediting, developmental editing, proofreading, and consultation. I also sell Books for Animal Lovers through the website of the same name.', 'Book Editor at Jeremy N. Townsend', 'Zuiker Press', '[{"company":"Zuiker Press","company_id":null,"location":"Los Angeles","positions":[{"description":"I\'m honored to help with the publication of these graphic novels. Zuiker Press is an issue-based literary house, publishing the stories by young authors who have elected to share their experiences in the hopes that by sharing they are helping other young people. I\'m honored to help with the publication of these graphic novels. Zuiker Press is an issue-based literary house, publishing the stories by young authors who have elected to share their experiences in the hopes that by sharing they are helping other young people.","duration":"Apr 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Apr 2018","subtitle":"Zuiker Press","title":"Managing Editor"}],"url":""},{"company":"Books for Animal Lovers","company_id":null,"location":"www.booksforanimallovers.com","positions":[{"description":"I review each title submitted before inclusion on our web site to assure quality of writing and overall production. Reviews are then posted on our Blog and sent to subscribers. I review each title submitted before inclusion on our web site to assure quality of writing and overall production. Reviews are then posted on our Blog and sent to subscribers.","duration":"Jan 2014 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"Jan 2014","subtitle":"Books for Animal Lovers","title":"E-tailer"}],"url":""},{"company":"Jeremy N. Townsen","company_id":null,"location":"Exeter, New Hampshire, United States","positions":[{"description":"I enjoy working with fiction writers, memoirists, and children\'s book authors, to help develop and polish their projects. I enjoy working with fiction writers, memoirists, and children\'s book authors, to help develop and polish their projects.","duration":"2012 - Present 9 years","duration_short":"9 years","end_date":"Present","start_date":"2012","subtitle":"Jeremy N. Townsen","title":"Book Editor"}],"url":""},{"company":"PublishingWorks","company_id":"publishingworks-inc-","location":"","positions":[{"description":"PublishingWorks was launched in 2003, incorporated in 2006, and acquired a distribution/marketing company (Revolution) in 2008. We have ten employees and publish between 25 and 30 books a year. PublishingWorks was launched in 2003, incorporated in 2006, and acquired a distribution/marketing company (Revolution) in 2008. We have ten employees and publish between 25 and 30 books a year.","duration":"Apr 2003 Jul 2012 9 years 4 months","duration_short":"9 years 4 months","end_date":"Jul 2012","start_date":"Apr 2003","subtitle":"PublishingWorks","title":"President"}],"url":"https://www.linkedin.com/company/publishingworks-inc-"},{"company":"J. N. Townsend Publishing","company_id":null,"location":"","positions":[{"description":"Publisher of animal titles. Publisher of animal titles.","duration":"1986 2003 17 years","duration_short":"17 years","end_date":"2003","start_date":"1986","subtitle":"J. N. Townsend Publishing","title":"Owner"}],"url":""},{"company":"W. W. Norton Company","company_id":null,"location":"","positions":[{"description":"","duration":"1981 1986 5 years","duration_short":"5 years","end_date":"1986","start_date":"1981","subtitle":"W. W. Norton Company","title":"Assistant Trade Editor"}],"url":""}]', '["Joni B. Cole “Jeremy Townsend was my editor and publisher for my recent collection of personal essays, \\"Another Bad-Dog Book: Tales of Life, Love, and Neurotic Human Behavior.\\" This is my fifth published book and I have worked in editing for years, and I can say enthusiastically Jeremy was one of the most quality editors and publishers I\'ve ever met. She offered great editorial insights, knows the publishing business inside and out, is creative and business savvy, and she is a blast to work with. Jeremy and I continue to work together on professional collaborations related to publishing. I respect her tremendously.”","Ronald Hicks “Jeremy is a talented book producer and has helped many individuals publish books of their dreams. As a printing partner of Jeremy\'s I attest she is a joy and pleasure to work alongside. Throughout our years of working together I\'ve known Jeremy to be trustworthy, professional, dependable, knowledgeable, and fun. She\'s is wonderful part of the New England publishing community.”"]'] User: ['Marc Bona', 'I write about food, beer, wine and sports topics - primarily sports history and entertainment - for cleveland.com. I work in multi-media platforms. Here\'s a directory of my stories: https://connect.cleveland.com/staff/mbona/posts.html. I have written a novel ("The Game Changer") and am working on two non-fiction sports books.', 'Author of 3 books - available for speak-and-signs - features writer, cleveland.com (beer, wine, food, sports history / entertainment, life/culture)', 'cleveland.com', '[{"company":"cleveland.com","company_id":null,"location":"Cleveland/Akron, Ohio Area","positions":[{"description":"","duration":"Oct 2014 - Present 7 years 10 months","duration_short":"7 years 10 months","end_date":"Present","start_date":"Oct 2014","subtitle":"cleveland.com","title":"Features writer"}],"url":""},{"company":"The Plain Dealer","company_id":"the-plain-dealer","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"The Plain Dealer, Cleveland, Ohio, 300,000 daily, 2000-current.Features writer (2013-14)- Write about beer, wine, sports history, sports entertainment, family activities.Assistant Entertainment Editor (2005-2013):- Edit PDQ, weekly humor section.- Edit daily, Sunday and weekend magazine copy.- Edit / plan / assign daily coverage.- Post stories and photos to cleveland.com.- Write weekly beer column.- Write occasional features.- High School journalism program co-director, 2008.Assistant City Editor (2000-05):- Supervised reporters at various times – cops/courts; bureau, suburban and night desks.- Sunday-paper day editor coordinating breaking/live assignments.- Edited annual area visitor guide, 2005.","duration":"May 2000 Oct 2014 14 years 6 months","duration_short":"14 years 6 months","end_date":"Oct 2014","start_date":"May 2000","subtitle":"The Plain Dealer","title":"Editor / writer"}],"url":"https://www.linkedin.com/company/the-plain-dealer"},{"company":"Post-Tribune, Merrillville, Ind.","company_id":null,"location":"","positions":[{"description":"Responsible for Sunday paper. Managed staff, directed Washington bureau coverage and state capitol reporting, wrote monthly in-house critique. Served as interim business editor, served on strategic planning committee, developed and coordinated yearlong millennium project, wrote occasionally. Responsible for Sunday paper. Managed staff, directed Washington bureau coverage and state capitol reporting, wrote monthly in-house critique. Served as interim business editor, served on strategic planning committee, developed and coordinated yearlong millennium project, wrote occasionally.","duration":"1997 Apr 2000 3 years","duration_short":"3 years","end_date":"Apr 2000","start_date":"1997","subtitle":"Post-Tribune, Merrillville, Ind.","title":"Deputy managing editor"}],"url":""},{"company":"The Times-Union, Albany, N.Y.","company_id":null,"location":"","positions":[{"description":"Assistant City Editor: Coordinated bureau, conducted content analysis of coverage, did scheduling. Previously layout/copy editor for news and business; wrote occasionally. Assistant City Editor: Coordinated bureau, conducted content analysis of coverage, did scheduling. Previously layout/copy editor for news and business; wrote occasionally.","duration":"1995 1997 2 years","duration_short":"2 years","end_date":"1997","start_date":"1995","subtitle":"The Times-Union, Albany, N.Y.","title":"Assistant city editor"}],"url":""},{"company":"The Detroit News","company_id":"the-detroit-news","location":"","positions":[{"description":"Worked on news desk: Participated in redesign; designed pages for On Detroit, a weekly tab, wrote occasionally. Worked on news desk: Participated in redesign; designed pages for On Detroit, a weekly tab, wrote occasionally.","duration":"1993 1995 2 years","duration_short":"2 years","end_date":"1995","start_date":"1993","subtitle":"The Detroit News","title":"Layout and copy editor"}],"url":"https://www.linkedin.com/company/the-detroit-news"},{"company":"San Antonio Light","company_id":null,"location":"","positions":[{"description":"San Antonio Light, San Antonio, Texas, 180,000 daily, 1989-93. Wire editor, backup Sunday news editor: Designed front, inside pages, served as makeup editor, created special pages, chosen for mentor program, wrote occasionally. San Antonio Light, San Antonio, Texas, 180,000 daily, 1989-93. Wire editor, backup Sunday news editor: Designed front, inside pages, served as makeup editor, created special pages, chosen for mentor program, wrote occasionally.","duration":"1989 1993 4 years","duration_short":"4 years","end_date":"1993","start_date":"1989","subtitle":"San Antonio Light","title":"Wire editor"}],"url":""},{"company":"The Dallas Morning News","company_id":null,"location":"","positions":[{"description":"","duration":"1989 1989 less than a year","duration_short":"less than a year","end_date":"1989","start_date":"1989","subtitle":"The Dallas Morning News","title":"Sports copy editor intern"}],"url":""},{"company":"U. The National College Newspaper","company_id":null,"location":"","positions":[{"description":"U. The National College Newspaper, 1.2 million monthly, 1988-89. Business Editor: One of four college graduates chosen for initial editing fellowship. U. The National College Newspaper, 1.2 million monthly, 1988-89. Business Editor: One of four college graduates chosen for initial editing fellowship.","duration":"1988 1989 1 year","duration_short":"1 year","end_date":"1989","start_date":"1988","subtitle":"U. The National College Newspaper","title":"Fellow; business editor"}],"url":""},{"company":"The Daily Iowan","company_id":null,"location":"","positions":[{"description":"The Daily Iowan, morning paper of Iowa City and university; 20,000 daily, 1987-88. Sports editor: Eight-reporter staff, section covered primarily Division I. Designed pages, coordinated coverage, wrote. Edited and wrote for Pregame, a football insert. The Daily Iowan, morning paper of Iowa City and university; 20,000 daily, 1987-88. Sports editor: Eight-reporter staff, section covered primarily Division I. Designed pages, coordinated coverage, wrote. Edited and wrote for Pregame, a football insert.","duration":"1985 1988 3 years","duration_short":"3 years","end_date":"1988","start_date":"1985","subtitle":"The Daily Iowan","title":"Sports editor, assistant sports editor, reporter"}],"url":""}]', '["Mark DeChant “Marc Bona is a passionate individual with a great attention to detail. During our time together at the Post-Tribune, Marc was responsible for creating a number of innovations that helped us gain market share against a formidable competitor in the marketplace.”","Chris Lamb “I\'ve known Marc for more than 20 years. There\'s nobody I respect more. He\'s a terrific guy (intelligent, hard working, funny, unassuming, etc.) He\'s also a great writer and editor. I could put my best writing in his hands and he would make it better.”"]']### Assistant: The agent's job is to work with book authors and publishers in all facets of editorial work, including copyediting, developmental editing, proofreading, and consultation, and today the user is reaching out to the agent because they need assistance in editing and publishing their two non-fiction sports books.
### Human: Agent: ['Dustin Nelson', 'Executive leader and trusted advisor, program manager and human resources specialist with 25 years military experience culminating with 5 years as part of the executive team for three different US Marine Corps units. Servant leader who understands the value of human capital and how to harness the very best in employees and create a culture of dignity, accountability and teamwork. I bring together diverse teams to provide efficient and cost-effective solutions to complex problems in support of the organizations mission using refined program management skills, thought-leadership, and the ability to remain stoically calm and focused through even the most challenging and stressful of circumstances as an example to my teams. Deeply rooted in my core values, I am disciplined, refined and balanced and ready to bring my best to your leadership team.', 'Executive Thought-Leader \| USMC Veteran \| Human Resources \| Program Manager', 'Veteran', '[{"company":"Veteran","company_id":null,"location":"Jacksonville, North Carolina, United States","positions":[{"description":"Transitioning Service Member Transitioning Service Member","duration":"Aug 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Aug 2020","subtitle":"Veteran","title":"Veteran seeking new opportunities"}],"url":""},{"company":"United States Marine Corps","company_id":"marines","location":null,"positions":[{"description":"Wounded Warrior Battalion East Sergeant Major","duration":"May 2017 Aug 2020 3 years 4 months","duration_short":"3 years 4 months","end_date":"Aug 2020","start_date":"May 2017","subtitle":"United States Marine Corps","title":"Battalion Sergeant Major"},{"description":"Marine Attack Squadron - 231 (VMA-231) Ace of Spades","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"United States Marine Corps","title":"Squadron Sergeant Major"},{"description":"2d Low Altitude Air Defense Battalion","duration":"May 2015 May 2016 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2016","start_date":"May 2015","subtitle":"United States Marine Corps","title":"Sergeant Major"},{"description":"Golf Company, 2D Marine Raider Battalion","duration":"Mar 2014 May 2015 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2015","start_date":"Mar 2014","subtitle":"United States Marine Corps","title":"First Sergeant"},{"description":"Marine Special Operations Logistics Battalion","duration":"Dec 2012 Mar 2014 1 year 4 months","duration_short":"1 year 4 months","end_date":"Mar 2014","start_date":"Dec 2012","subtitle":"United States Marine Corps","title":"First Sergeant"},{"description":"Echo Company 4th Reconnaissance Battalion","duration":"Apr 2010 Dec 2012 2 years 9 months","duration_short":"2 years 9 months","end_date":"Dec 2012","start_date":"Apr 2010","subtitle":"United States Marine Corps","title":"First Sergeant"}],"url":"https://www.linkedin.com/company/marines"},{"company":"United States Marine Corps","company_id":"marines","location":"I Marine Expeditionary Force (Forward)","positions":[{"description":"","duration":"Aug 2008 Feb 2009 7 months","duration_short":"7 months","end_date":"Feb 2009","start_date":"Aug 2008","subtitle":"United States Marine Corps","title":"Logistics Watch Officer G-4 Operations and Plans"}],"url":"https://www.linkedin.com/company/marines"}]', '["LinkedIn User “Dustin Nelson\'s character, discipline, work ethic and engaged servant leadership are all beyond reproach and combine to make him an absolute win for any team lucky enough to land him. I can personally attest to all of the above, having had the honor of serving with this talented leader whom I admire and consider a friend. He understands people, communicates articulately, is detail oriented and disciplined. He has a rock solid foundation of ethics, morality and faith combined with an empathic understanding of people and a genuine desire to serve and elevate them. He is a consummate professional and I would actively seek him out to join my leadership and management team because I know with absolute certainty that he will make a positive impact. ”","Mike Hutto “Stalwart, efficient and effective describes Dustin Nelson. I know these attributes first hand, as I had the distinct honor and pleasure to work with Dustin as we were assigned to the same company while I was on active duty in the Marine Corps. As my senior enlisted advisor he daily set the standard for others, including myself, to emulate. The infectious leader and mentor, he accomplished daily strides to improve the lives of all he came into contact with. Dependable, Dustin was often called upon to complete tasks usually assigned to personnel above his pay grade: he never failed. In fact, his actions routinely exceeded expectations. The consummate professional, he strived to stay abreast of current topics not only for his own education but for those under his charge. Integrity of the highest caliber, I would without hesitation recommend Dustin Nelson to be an essential member of any organization\'s team. ”"]'] User: ['Brahma Pandey', 'New Logo Sales Leader, P&L, Account Retention and Development, Large Program ManagementSpecialties: Solutions Consulting and Relationship based salesIndustry verticals: 20+ years experience primarily in Hi-Tech and Manufacturing industries', 'Vice President and Head of Sales, Manufacturing Hitech, Infosys', 'Infosys', '[{"company":"Infosys","company_id":"infosys","industry":"IT Services and IT Consulting","location":"Dallas-Fort Worth Metroplex","positions":[{"description":"Head of Sales - Auto, Industrials, Discrete, Defense, Hitech companies","duration":"Nov 2015 - Present 5 years 9 months","duration_short":"5 years 9 months","end_date":"Present","start_date":"Nov 2015","subtitle":"Infosys","title":"Vice President and Head of Sales, Manufacturing Hitech"}],"url":"https://www.linkedin.com/company/infosys"}]', '["“If you want to win a large deal or build a solution for a complex deal, Brahma is your Go To guy. Having worked with Brahma for over 3 years, I saw from close quarters how he dealt with difficult situations, tough customers, high pressure situation and yet motivated us to go for the win. What impressed me the most was his deep involvement in every opportunity which helped me learn the nuances of sales. He brings a calming effect in pressure situation and strongly backs his team members. I am very confident anyone who works with him will learn capabilities for life. He is an asset to any organization and I wish him the very best.”","“Ridiculously knowledgeable is the phrase that comes to mind when I think about Brahma. It is rare that you come across someone that always take his customers best interest at heart. I had the pleasure of working under Brahma my first year at Infosys as a Business Development Executive in the Hi-tech Vertical. He was instrumental in helping me overachieve my sales quota by 530%, as well as providing superb guidance when navigating internal stakeholders. I was always in awe of Brahmas ability to command a room and get people on board with ideas. No matter how challenging a problem was for a client, Brahma always presented the right solution and tailored it perfectly, regardless of the audience. Brahma is a true leader that I will always hold in the highest regard”"]']### Assistant: The agent's job is to provide executive leadership and program management expertise, and today the user is reaching out to the agent because they need assistance in winning a large deal and building a solution for a complex opportunity in the hi-tech and manufacturing industries.
### Human: Agent: ['Chris Peake', 'ELECTRONIC DATA SYSTEMS, Plano, TX 2001-2008 Business Analyst Advanced – Sales and Marketing Support (2003–2008) Global business and technical support of a sales planning and forecasting application. • Supported monthly software enhancement releases consulting with customers/requesters, gathering business requirements, testing all aspects of the enhancements to ensure clean and accurate application roll-outs. • Authored a sales application newsletter so that all application users and stakeholders were aware of changes and other vital information. • Presented application demonstrations and training sessions to large classes, conference calls, small groups and individuals ensuring employees had the appropriate level of proficiency within the sales application. • Developed a self paced interactive hands-on training program which helped meet the need of a global user base to receive basic training on-demand. • Built and maintained relationships with sales managers, sales executives, business development professionals, sales support, pursuit teams, delivery teams and business partners improving awareness of day-to-day support, maintenance and training activities. Business Analyst, Global Sales Operations (2002–2003) Application support of a sales planning and forecasting application for 4000+ global employees. • Assisted with the integration of two major sales applications to create a single sales portal. This greatly improved and simplified data entry, work flow and reporting capabilities for the sales organization and account teams. • Implemented an improved administration process for adding and maintaining user profile information reducing administration time. • Developed, maintained and delivered training collateral in order to provide crucial information to employees after enhancements and to new employees. Specialties: Pro-active, customer-focused professional with experience in a Fortune 500 IT services and consulting organization. Expertise in analyzing and gathering client requirements /needs, building strong customer relationships, techincal writing, product demonstration and providing exceptional customer service. Effective in developing interactive training collateral for global sales teams. Committed to high standards; personable; intuitive; responsive; learns quickly.', 'is an Implementation Coordinator at United Surgical Partners International', 'USPI', '[{"company":"USPI","company_id":"united-surgical-partners-international-inc","industry":"Hospitals and Health Care","location":"","positions":[{"description":"","duration":"Feb 2010 - Present 12 years 4 months","duration_short":"12 years 4 months","end_date":"Present","start_date":"Feb 2010","subtitle":"USPI","title":"Implementation Coordinator"}],"url":"https://www.linkedin.com/company/united-surgical-partners-international-inc"},{"company":"EDS","company_id":null,"location":"","positions":[{"description":"Global business and technical support of a sales planning and forecasting application. Global business and technical support of a sales planning and forecasting application.","duration":"2003 2008 5 years","duration_short":"5 years","end_date":"2008","start_date":"2003","subtitle":"EDS","title":"Business Services Analyst Advanced"}],"url":""},{"company":"Electronic Data Systems","company_id":"hewlett-packard-enterprise","location":null,"positions":[{"description":"Application support of a sales planning and forecasting application for 4000+ global employees.","duration":"2001 2003 2 years","duration_short":"2 years","end_date":"2003","start_date":"2001","subtitle":"Electronic Data Systems","title":"Business Services Analyst"},{"description":"First and second level technical support. Provided technical support for global IT infrastructure, software and hardware supporting 125,000+ employees throughout the US and overseas.","duration":"2001 2003 2 years","duration_short":"2 years","end_date":"2003","start_date":"2001","subtitle":"Electronic Data Systems","title":"Help Desk Coordinator"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"}]', '["Amal De Silva “Chris is very focused at the task at hand, he always shows a willingness to assist and seems to keep an eye on the big picture at the same time. I would highly recommend Chris for either a operational role or a sales position within a progressive organization.”","Don Carlson “I have enjoyed working with Chris for several years and have always been impressed by him both personally and professionally. He consistently brings a positive attitude and is a strong commitment to producing results. I am proud to recommend Chris, and I look forward to working with him again in the future.”"]'] User: ['Brandon Stutesman', 'Seeking a challenging opportunity where I will be able to utilize my strong organizational skills, educational background, and exceptional people skills, which will allow me to grow personally and professionally within the marketing or management field.', 'Sales Consultant at Jim ONeal Ford', "Jim O'Neal Ford", '[{"company":"Jim O\'Neal Ford","company_id":null,"location":"Sellersburg, IN","positions":[{"description":"• Consistently exceed sales quota selling 12+ new and used vehicles a month • Top grossing salesman of company • Build rapport and qualify buyers by understanding wants and needs• Explain product performance, application, and benefits to prospects• Overcome objections, close sales, and perform all other steps of the sales process• Use all means of communication to keep in contact with customers/prospects","duration":"Mar 2015 - Present 6 years 5 months","duration_short":"6 years 5 months","end_date":"Present","start_date":"Mar 2015","subtitle":"Jim O\'Neal Ford","title":"Sales Consultant"}],"url":""},{"company":"Angels Envy","company_id":null,"location":"Louisville, Kentucky Area","positions":[{"description":"•Promote Angel’s Envy Bourbon at various places•Custom bottle engraving and product sampling •Interact with consumers to increase brand awareness","duration":"Oct 2014 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Oct 2014","subtitle":"Angels Envy","title":"Independent Contractor"}],"url":""},{"company":"Sampan Screen Printing Co","company_id":"sampan-screen-printing-co","location":"Jeffersonville, IN","positions":[{"description":"•Identified, qualified, and developed new business opportunities •Worked with creative team to facilitate design project needs + deadlines•Assisted with social media updates•Developed and maintained strong client relationships through all stages of project scope development, execution, and delivery","duration":"Nov 2011 Mar 2015 3 years 5 months","duration_short":"3 years 5 months","end_date":"Mar 2015","start_date":"Nov 2011","subtitle":"Sampan Screen Printing Co","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/sampan-screen-printing-co"},{"company":"GMR Marketing","company_id":"gmr-marketing","location":"Louisville, KY Part-time (as needed)","positions":[{"description":"• Engaged and interacted with consumers to increase brand awareness • Distributed marketing materials • Ensured brand talking points are communicated effectively with consumers• Enthusiastically created memorable brand experiences for consumers• Set-up and broke down demonstration/event area","duration":"Jul 2012 Sep 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2014","start_date":"Jul 2012","subtitle":"GMR Marketing","title":"Brand Ambassador"}],"url":"https://www.linkedin.com/company/gmr-marketing"}]', '["“Brandon was a very dedicated employee.”","“In the last three years, I have had many opportunities to work with Brandon and get to know him as a fellow student. He is always thorough and focused in his studies. I feel confident if I am missing a portion in my class notes, he will have all the important information written down in detail! He is not afraid to ask for help or ask questions if it means it will improve his performance. Brandon is eager to learn, give feedback, and receive constructive feedback. He is a driven person and is always striving to reach his next goal, whether it is in the classroom or outside of school.”"]']### Assistant: The agent's job is to provide sales support and technical expertise for a global sales planning and forecasting application, and today, the agent is reaching out to the user because they need to gather business requirements and provide training on the application's enhancements.
### Human: Agent: ['Evan Twomey', 'My background is focused in account management and client excellence. I am a self-starter comfortable working in a fast-paced environment and with multiple deadlines. Eager to learn, I enjoy finding new and unique ways to tackle any challenges I may face.', 'Client Success Manager at Modern Health', 'Modern Health', '[{"company":"Modern Health","company_id":"modern-health","industry":"Mental Health Care","location":"","positions":[{"description":"","duration":"Mar 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Modern Health","title":"Client Success Manager"}],"url":"https://www.linkedin.com/company/modern-health"},{"company":"Scoop Technologies, Inc.","company_id":"scoop-technologies-inc-","location":null,"positions":[{"description":"","duration":"Oct 2020 Mar 2021 6 months","duration_short":"6 months","end_date":"Mar 2021","start_date":"Oct 2020","subtitle":"Scoop Technologies, Inc.","title":"Senior Customer Success Manager"},{"description":"","duration":"Jan 2019 Oct 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 2020","start_date":"Jan 2019","subtitle":"Scoop Technologies, Inc.","title":"Customer Success Manager"}],"url":"https://www.linkedin.com/company/scoop-technologies-inc-"},{"company":"Reflektion","company_id":"reflektion","location":"","positions":[{"description":"• Provide exceptional customer touch-points through on-going weekly calls and clear, consistent communication• Utilize consultative approach to optimize current technology and identify cross-sell/ up-sell opportunities• Coordinate with deployment and sales teams to develop success plans of all current clients• Effectively project-manage the deployment of additional technology for existing clients• Collaborate with engineering teams to ensure deliverable deadlines are met• Maintain database of customer data and analyze performance of business KPIs• Coordinate and lead product-training for clients• Help renew existing clients through creation and presentation of quarterly business reviews to key decision makers","duration":"May 2016 Sep 2018 2 years 5 months","duration_short":"2 years 5 months","end_date":"Sep 2018","start_date":"May 2016","subtitle":"Reflektion","title":"Customer Success Manager"}],"url":"https://www.linkedin.com/company/reflektion"},{"company":"Oakland Athletics","company_id":"oakland-athletics","location":"","positions":[{"description":"• Assist in the fulfillment of all partnership elements between the Oakland A’s and their corporate sponsors which includes the management of corporate events and activities. • Collaborate and coordinate with multiple internal departments for all sponsored promotions and events.• Assist with researching and prospecting potential sponsors.• Maintain and manage proof of performance inventory for end of the year reports.• Develop and manage staff of interns by establishing guidelines for efficiency.","duration":"Mar 2014 May 2016 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2016","start_date":"Mar 2014","subtitle":"Oakland Athletics","title":"Corporate Partnerships Coordinator"}],"url":"https://www.linkedin.com/company/oakland-athletics"},{"company":"UC Davis","company_id":"uc-davis","location":"","positions":[{"description":"• Facilitated sponsor outreach and generated sponsorship interest for Big West Conference Track Championships. • Successfully coordinated event set up and solved logistics issues with teams of students.• Responsible for event management for all home NCAA Division 1(FCS) football games. • Selected Alumni Director of Operations for Western Water Polo Association Men\'s Championships. • Facilitated sponsor outreach and generated sponsorship interest for Big West Conference Track Championships. • Successfully coordinated event set up and solved logistics issues with teams of students.• Responsible for event management for all home NCAA Division 1(FCS) football games. • Selected Alumni Director of Operations for Western Water Polo Association Men\'s Championships.","duration":"Aug 2013 Dec 2013 5 months","duration_short":"5 months","end_date":"Dec 2013","start_date":"Aug 2013","subtitle":"UC Davis","title":"Athletics Department Intern"}],"url":"https://www.linkedin.com/company/uc-davis"},{"company":"Oakland Athletics","company_id":"oakland-athletics","location":null,"positions":[{"description":"• Provided professional, concierge like service to all visiting Major League Baseball club players and staff. • Delivered a variety of time sensitive assignments.• Sustained and ensured a high-level of confidentiality of all Clubhouse activity. • Project managed the product placement of Gatorade licensed equipment for all televised playoff events.","duration":"Apr 2011 Oct 2013 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2013","start_date":"Apr 2011","subtitle":"Oakland Athletics","title":"Visiting Clubhouse Attendant"},{"description":"• Coordinated the Oakland Coliseum Clubhouse and Field with necessary equipment each game-day while under a strict time schedule. • Responsible for setup and breakdown of visiting Clubs equipment on travel days. • Delivered a professional image while working as field attendant for bullpen pitchers during the game.","duration":"Mar 2009 Apr 2011 2 years 2 months","duration_short":"2 years 2 months","end_date":"Apr 2011","start_date":"Mar 2009","subtitle":"Oakland Athletics","title":"Visiting Bullpen Attendant"}],"url":"https://www.linkedin.com/company/oakland-athletics"},{"company":"Sacramento River Cats","company_id":"sacramento-river-cats","location":"Sacramento","positions":[{"description":"• Facilitated “Home Run Tour” of Raley Field facilities for VIP Customers. • Delivered special requests to Customers at all stages of the activation process. • Responsible for concourse tabling, in-stadium activation, and traffic-driving promotions. • Maintained a professional image while representing the River Cats both on and off the field. • Compiled data and assisted in the creation of 2013 corporate partners business reviews. • Facilitated “Home Run Tour” of Raley Field facilities for VIP Customers. • Delivered special requests to Customers at all stages of the activation process. • Responsible for concourse tabling, in-stadium activation, and traffic-driving promotions. • Maintained a professional image while representing the River Cats both on and off the field. • Compiled data and assisted in the creation of 2013 corporate partners business reviews.","duration":"Mar 2013 Sep 2013 7 months","duration_short":"7 months","end_date":"Sep 2013","start_date":"Mar 2013","subtitle":"Sacramento River Cats","title":"Corporate Partnerships Trainee"}],"url":"https://www.linkedin.com/company/sacramento-river-cats"}]', '["Cynthia Taylor “Evan consistently demonstrates enthusiasm, energy, and fantastic organization that converts to partner outcomes leaving customers feeling that he is an extension of their team. Based on his customer-centric approach he saw real results for customers and Scoop with programs growing by leaps and bounds based on his impact during unparalleled circumstances. Evan was a highly valuable team member that I would love to have on any team. ”","Tex Ann Kraft “Evan is one of the best sporting venue partners I’ve had the pleasure of working with. His marketing project leadership contributed directly to the successful consumer engagement activation of MLB’s first zero calorie soda sponsorship for Zevia at A’s games. Evan is personable, responsive, resourceful, calm under pressure and goal-oriented. He gets to know his sponsors’ brands and collaborates cross-functionally, internally and externally, to deliver on objectives. Evan is a true professional!”"]'] User: ['Donny Jones', 'I am a systems and operations person who excels at relationship management and business development. I have a keen eye for detail and I am creative, giving me an edge for marketing.', 'Managing Partner at TargetTC', 'TargetTC', '[{"company":"TargetTC","company_id":null,"location":"Exeter, CA","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Aug 2017","subtitle":"TargetTC","title":"Managing Partner"}],"url":""},{"company":"Nehemiah Community Reinvestment Fund","company_id":null,"location":"Sacramento, California Area","positions":[{"description":"","duration":"Oct 2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"Oct 2008","subtitle":"Nehemiah Community Reinvestment Fund","title":"National Director Of Business Development"}],"url":""},{"company":"California Association of Mortgage Professionals","company_id":"california-association-of-mortgage-professionals","location":null,"positions":[{"description":"I help any way I can to provide education, personal bandwidth and resources that will positively affect our industry.","duration":"Aug 2010 Jan 2014 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jan 2014","start_date":"Aug 2010","subtitle":"California Association of Mortgage Professionals","title":"Executive Board of Directors"},{"description":"","duration":"Aug 2008 Apr 2012 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2012","start_date":"Aug 2008","subtitle":"California Association of Mortgage Professionals","title":"Public Relations Chairman"}],"url":"https://www.linkedin.com/company/california-association-of-mortgage-professionals"},{"company":"The Nehemiah Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"May 2008 Jan 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2011","start_date":"May 2008","subtitle":"The Nehemiah Corporation","title":"Outreach Area MAnager AK, AZ, CA, HI, NM, NV & UT"}],"url":""},{"company":"Nehemiah Corporation of America","company_id":null,"location":"","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Nehemiah Corporation of America","title":"Area Manager"}],"url":""},{"company":"Right Angle Marketing","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Right Angle Marketing","title":"President"}],"url":""},{"company":"ITEX","company_id":"itex","location":"","positions":[{"description":"Matching Invetsor appetite with available commodites Matching Invetsor appetite with available commodites","duration":"Feb 2001 Nov 2002 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2002","start_date":"Feb 2001","subtitle":"ITEX","title":"Trader"}],"url":"https://www.linkedin.com/company/itex"}]', '["Chris Bradley, PhD “As a director of business development, Donny made extremely high level contacts across the nation and across different types of business (e.g. contact info for presidents of the largest companies in the U.S, Senators and Congressman). Donny has the ability to take those contacts and connect them to opportunities within his company, then build and design programs from these opportunities (business processes, licensing, cash flow models, staffing). From there he has implemented national roll outs, including structuring the right staffing so that he can move on to the next opportunity. He is one of the most resourceful people I have ever had the pleasure to work with.”","Anthony Mucheru “Donny is relentess in his pursuit of business that generates profit.”"]']### Assistant: The agent's job is to manage client success in the mental health care industry, and today they are reaching out to the user, who is a managing partner at a company, because they need to discuss potential partnership opportunities between their respective organizations.
### Human: Agent: ['Caroline Pugh', 'Creative and energetic results driven professional dedicated to serving clients, colleagues and partners to exceed expectations. Expert in new business development through ideation, resourcefulness and responsiveness to grow significant relationships and ensure long-term client loyalty. The greatest rewards come from successful collaboration as a part of a team while serving our clients through thoughtful solutions and exceptional execution. Specialties: Project management and goal setting, Strategic partnerships, Discovering new revenue sources, Event planning, Team leadership and collaboration, Client relationships and hospitality, Affirmation wall', 'Events and Program Manager at The Institute for Private Capital, The Kenan Institute for Private Enterprise', 'Kenan Institute of Private Enterprise', '[{"company":"Kenan Institute of Private Enterprise","company_id":"kenan-institute-of-private-enterprise","industry":"Think Tanks","location":"Chapel Hill, North Carolina","positions":[{"description":"Responsible for producing events from conception to completion for the Institute for Private Capital in conjunction with the Kenan Institute of Private Enterprise affiliated with the UNC Kenan-Flagler Business School. Responsible for producing events from conception to completion for the Institute for Private Capital in conjunction with the Kenan Institute of Private Enterprise affiliated with the UNC Kenan-Flagler Business School.","duration":"Apr 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Apr 2019","subtitle":"Kenan Institute of Private Enterprise","title":"Events and Program Manager, The Institute for Private Capital"}],"url":"https://www.linkedin.com/company/kenan-institute-of-private-enterprise"},{"company":"Institute for Private Capital","company_id":"institute-for-private-capital","location":"Chapel Hill, North Carolina","positions":[{"description":"Responsible for producing events and programs for the Institute for Private Capital as a part of the Kenan Institute of Private Enterprise. Responsible for producing events and programs for the Institute for Private Capital as a part of the Kenan Institute of Private Enterprise.","duration":"Apr 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Apr 2019","subtitle":"Institute for Private Capital","title":"Events and Program Manager"}],"url":"https://www.linkedin.com/company/institute-for-private-capital"},{"company":"NBC Sports Philadelphia/Wells Fargo Center","company_id":"nbc-sports-group","location":"Greater Philadelphia Area","positions":[{"description":"Development and execution of corporate sponsorships for NBC Sports regional network for the Phillies, Flyers, Sixers, and the Eagles Pre and Postgame shows as well as partnerships for the Wells Fargo Center. Development and execution of corporate sponsorships for NBC Sports regional network for the Phillies, Flyers, Sixers, and the Eagles Pre and Postgame shows as well as partnerships for the Wells Fargo Center.","duration":"Mar 2012 Dec 2018 6 years 10 months","duration_short":"6 years 10 months","end_date":"Dec 2018","start_date":"Mar 2012","subtitle":"NBC Sports Philadelphia/Wells Fargo Center","title":"Senior Account Executive - Corporate Partnership Sales"}],"url":"https://www.linkedin.com/company/nbc-sports-group"},{"company":"Greater Media Marketing","company_id":"greater-media","location":"","positions":[{"description":"Responsible for development and execution of custom integrated marketing projects for incremental and non-traditional client programs. Responsible for development and execution of custom integrated marketing projects for incremental and non-traditional client programs.","duration":"Sep 2000 Mar 2012 11 years 7 months","duration_short":"11 years 7 months","end_date":"Mar 2012","start_date":"Sep 2000","subtitle":"Greater Media Marketing","title":"Account Manager"}],"url":"https://www.linkedin.com/company/greater-media"},{"company":"Fox TV Philadelphia","company_id":null,"location":"","positions":[{"description":"Managed a multi-million dollar client portfolio including both direct and agency clients. Managed a multi-million dollar client portfolio including both direct and agency clients.","duration":"Sep 1994 Sep 2000 6 years 1 month","duration_short":"6 years 1 month","end_date":"Sep 2000","start_date":"Sep 1994","subtitle":"Fox TV Philadelphia","title":"Account Executive"}],"url":""}]', '["Liam D. “Caroline is extremely dedicated to her clients and it shows in her ability to integrate them with event marketing opportunities. I\'ve worked with Caroline from the brainstorming process all the way through to the implementation stage and am grateful to be on her team. Her ability to gain renewals from clients year after year is testament to the results she creates.”","Yashima White AziLove “I had the pleasure of working with Caroline on an \'out of the box\' radio campaign for one of her long-term corporate clients. Her strong relationship management skills and non-aggressive persistence was not only admirable, but it paid off. Her client was leveraged and uniquely positioned for their target audience and I was given the trusted autonomy to provide creative direction. The synergy was strong, and Caroline was the glue. In her subtle, even soft-spoken way she carries a big stick. Caroline personifies excellence in business development through her suave and authentic relationship management style. Not only do her extended work hours speak to her tremendous work-ethic, or even her many years in the industry . . . but her results!”"]'] User: ['Kimberly Welch', 'OBJECTIVE I am a detail-oriented person with strong interpersonal, organizational and computer skills .', 'Licensed Insurance Agent', 'Heidrick & Company Insurance', '[{"company":"Heidrick & Company Insurance","company_id":null,"location":"Sanibel, FL","positions":[{"description":"","duration":"Sep 2014 - Present 7 years 7 months","duration_short":"7 years 7 months","end_date":"Present","start_date":"Sep 2014","subtitle":"Heidrick & Company Insurance","title":"Client Service Manager"}],"url":""},{"company":"Reagan Marketing + Design","company_id":"reagan-marketing---design","location":"","positions":[{"description":"•Processed and coded vendor invoices for payment•Verified time was entered weekly, approved employee expense reports •Followed up on past due client invoices•Generated weekly reports to bookkeeper regarding PTO time and hourly employees•Maintained Monthly/Quarterly/Annual spreadsheets of client billings, employee profitability, billable targets and rates •Maintained Workamajig project management system and assisted project managers with Workamajig•Reconciled phone bill, AMEX, Visa, Fed Ex and UPS bills each month•Created reports as needed for project managers and clients•Tracked and maintained purchase orders•Performed filing, creating new files and annual purging of AR/AP files•Ran client billing worksheets, generated invoices and recorded payments when received•Responsible for ordering and maintaining of office supplies and back-up to receptionist•Provided project support/management during peak times of peak workloads","duration":"Nov 2009 Dec 2014 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2014","start_date":"Nov 2009","subtitle":"Reagan Marketing + Design","title":"Billing Manager"}],"url":"https://www.linkedin.com/company/reagan-marketing---design"},{"company":"RCM Technologies/NuSoft Solutions","company_id":null,"location":"","positions":[{"description":"Gatekeeper for contract review. Ensured that appropriate approvals were gained depending upon dollar amounts, type of project, etc... Reviewed Sales Turnover for adequacy and accuracy against the signed contract and created projects in TES (Time Entry System). Also set up new customers in TES and in Great PlainsMonitor and enforce employee time and other governance as required.Produced weekly variance, forecasting, actual, employee account reporting and others as requested for Executive Management. These reports were put into a Power Point presentation for their weekly meeting. Managed multiple projects for time entry and expense approval, forecasted projects and tracked budgets. Performed budget tracking, project status reporting and other billable project administration activities.Managed the fixed price billing process. Work with the other project managers to determine when milestones have been met and billing can occur. Created invoices using Great PlainsSupport the Microsoft billing requirements through use of Microsoft\'s ChangePoint system and online billing system. Enter hours on a weekly basis into ChangePoint. Reconcile hours and expenses as needed. Provide direct communication with Microsoft personnel when issues arise.Support the Dell billing requirements through use of Dell\'s Ariba system and using online billing system. Reconcile hours and expenses as needed. Provide direct communication with Dell personnel when issues arise.Backfills for receptionist, recurring billing, and general admin.Provide HR support for the Grand Rapids office as needed - new hire paperwork, benefit meetings.","duration":"Jan 2005 Apr 2008 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2008","start_date":"Jan 2005","subtitle":"RCM Technologies/NuSoft Solutions","title":"Project Coordinator/Finance Assistant"}],"url":""},{"company":"NuSoft Solutions","company_id":"nusoft-solutions","location":"","positions":[{"description":"A/R - Invoiced clients weekly based on contract terms; involved creating and updating spreadsheets, putting hours in Time Tracker, created invoices in QuickBooks and made collection calls regarding delinquent accounts. A/P - entered and paid bills, make deposits, entered and paid employee expense reportsInternal auditing of employee files, online auditing of employee benefits and benefits administration, set up new employee benefits, and new employee orientationsManaged and updated HR Portal (internal website) and updated company website with open positionsRecruited for open positions using various methods, set up interviewsPerformed various administrative tasks for HR Director","duration":"Feb 2004 Jan 2005 1 year","duration_short":"1 year","end_date":"Jan 2005","start_date":"Feb 2004","subtitle":"NuSoft Solutions","title":"HR Assistant/Finance Assistant/Recruiter"}],"url":"https://www.linkedin.com/company/nusoft-solutions"},{"company":"High Industries","company_id":"highcompanies","location":"","positions":[{"description":"¨Maintained and created highly effective organizational and filing systems, including quick and thorough indexing, resulting in easy access to critical information¨Kept up to date records on tenants, renew lease agreements, and type up new lease agreements for new tenants¨Created and distributed a quarterly newsletter to building tenants at three business parks¨Maintained accurate records related to accounts payable, accounts receivable, delinquent accounts, and process and code invoices¨Was responsible for taking tenant requests and disbursing requests to the proper personnel","duration":"Sep 2001 Jan 2004 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jan 2004","start_date":"Sep 2001","subtitle":"High Industries","title":"Administrative Marketing Coordinator/Office Manager for High Associates"}],"url":"https://www.linkedin.com/company/highcompanies"},{"company":"Charter Communications","company_id":"charter-communications","location":"","positions":[{"description":"¨Maintained accurate records related to payroll, accounts payable, accounts receivable and delinquent accounts ¨Directly reported to and assist two Vice Presidents¨Organized travel itineraries and accommodations; purchased tickets; typed, file and expedited messages and business schedules for several Vice Presidents in the Regional Office¨Skilled in typing and correspondence writing, as well as meeting arrangements; proficient in Word and Excel; familiar with PowerPoint, Publisher, Access and all types of general office equipment","duration":"Sep 2000 Aug 2001 1 year","duration_short":"1 year","end_date":"Aug 2001","start_date":"Sep 2000","subtitle":"Charter Communications","title":"Regional Office Supervisor"}],"url":"https://www.linkedin.com/company/charter-communications"},{"company":"American Heart Association","company_id":"american-heart-association","location":"","positions":[{"description":"¨Assistant to two Regional Directors and Communications Director¨Created various reports, letters, memos, agendas, minutes, proposals, programs and databases using Word, Excel, VPS, GEMS, Publisher and PowerPoint¨Performed project coordination for major events such as: American Heart Walk, Galas, Golf events, Jump Rope For Heart and Hoops For Heart ¨Assistant to two Regional Directors and Communications Director¨Created various reports, letters, memos, agendas, minutes, proposals, programs and databases using Word, Excel, VPS, GEMS, Publisher and PowerPoint¨Performed project coordination for major events such as: American Heart Walk, Galas, Golf events, Jump Rope For Heart and Hoops For Heart","duration":"Nov 1999 Sep 2000 11 months","duration_short":"11 months","end_date":"Sep 2000","start_date":"Nov 1999","subtitle":"American Heart Association","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/american-heart-association"}]', '["Ginny Burns “Kim is a pleasure to work with, friendly and helpful to customers and a self starter who is on top of things before being asked.”","Bill Shreffler “Kim is a high energy professional. She is very diligent in her work and cares deeply about her job and her company. She is also a great team player with a terrific attitude.”"]']### Assistant: The agent's job is to serve clients and exceed expectations, today the agent is reaching out to the user because they need to discuss potential strategic partnerships for their insurance agency.
### Human: Agent: ['Jenn Bartone', 'Award recipient of: Organization of the Year, Lake-Geauga Fast Track 50, and Anthems’ Voices of Health Special Honorariums: Ohio House of Representatives, State of Ohio, Secretary of State, and Ohio Senate Special Recognition: Senators John Ekland & Capri Cafaro, Governor John Kasich, and Secretary of State Jon Husted Member of: Chardon Rotary, ASA, Chardon Chamber of Commerce, Ohio Guardianship Association and the National Guardianship Association.', 'Director of Finance and Accounting at Sleggs, Danzinger & Gill, Co., LPA', 'Sleggs, Danzinger & Gill, Co., LPA', '[{"company":"Sleggs, Danzinger & Gill, Co., LPA","company_id":null,"location":"Cleveland, Ohio, United States","positions":[{"description":"","duration":"Nov 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Sleggs, Danzinger & Gill, Co., LPA","title":"Director of Finance and Accounting"}],"url":""},{"company":"NAMI - GEAUGA COUNTY INC","company_id":"nami---geauga-county-inc","location":"Chesterland, Ohio, United States","positions":[{"description":"","duration":"Feb 2016 Jul 2020 4 years 6 months","duration_short":"4 years 6 months","end_date":"Jul 2020","start_date":"Feb 2016","subtitle":"NAMI - GEAUGA COUNTY INC","title":"Executive Director"}],"url":"https://www.linkedin.com/company/nami---geauga-county-inc"}]', '["Philip Junglas “I worked with Jenn for 4 years as the Executive Director for NAMI Geauga. I enjoyed working with her. She has skills in office and non-profit management, non-profit fund raising and grant writing as well. Jenn brought energy and ideas to the table with passion and dedication. ”","Jessie Baginski, Ph.D. “Jenn is passionate about doing the right thing to help every person be their best selves in any situation. I had the pleasure of working with Jenn as a member of a female non-profit CEO groups developed to build professional capacity in nonprofit leadership. Jenn always brought new insight and perspectives to the issues addressed for individual and organizational growth. ”"]'] User: ['Jim Agostino', 'Accomplished professional with management experience in sales leadership, business operations and product development across technology, service, retail and manufacturing industries.', 'Alameda County Housing & Community Development', 'Alameda County', '[{"company":"Alameda County","company_id":"alameda-county","industry":"Government Administration","location":null,"positions":[{"description":"Contract & Budget Management","duration":"Jun 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Alameda County","title":"Grant & Program Compliance"},{"description":"","duration":"Jan 2020 May 2021 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2021","start_date":"Jan 2020","subtitle":"Alameda County","title":"Registrar of Voters - Elections Recruiting"}],"url":"https://www.linkedin.com/company/alameda-county"},{"company":"Proforma 360 Branding","company_id":"proforma-360-branding","location":"Livermore, California","positions":[{"description":"","duration":"2015 Jan 2020 5 years","duration_short":"5 years","end_date":"Jan 2020","start_date":"2015","subtitle":"Proforma 360 Branding","title":"Business Operations Manager"}],"url":"https://www.linkedin.com/company/proforma-360-branding"},{"company":"Sears","company_id":"sears","location":"San Francisco, CA","positions":[{"description":"","duration":"2013 2015 2 years","duration_short":"2 years","end_date":"2015","start_date":"2013","subtitle":"Sears","title":"Market Digital Manager - New Initiatives"}],"url":"https://www.linkedin.com/company/sears"},{"company":"Apple","company_id":"apple","location":"Seattle, WA","positions":[{"description":"","duration":"2009 2013 4 years","duration_short":"4 years","end_date":"2013","start_date":"2009","subtitle":"Apple","title":"Sales Manager - Business Accounts"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Imagecraft Industries, Inc.","company_id":"imagecraft-industries-inc","location":"Seattle, WA","positions":[{"description":"","duration":"1989 2009 20 years","duration_short":"20 years","end_date":"2009","start_date":"1989","subtitle":"Imagecraft Industries, Inc.","title":"Owner / General Manager"}],"url":"https://www.linkedin.com/company/imagecraft-industries-inc"}]', '["Kate Duty Guenther “As a new team within the IMX division at Sears, Jim was quickly identified as a knowledgeable resource. His led the team through leadership development and was a trusted partner when in the field. It was evident Jim was used to working as a change agent and had a passion for continuous improvement. Jim\'s eye for detail and pulse for technology was an asset to the team. ”","Brendon Couturier “I worked with Jim as part of the Market Digital Leader Team at Sears. Jim brought a great sense of passion, pride and openness to change to the Team. He always provided great feedback around initiatives, processes and projects that we assisted in rolling out in our Markets. Jim is skilled in analysis and planning, in addition to facilitation and training. He has great understanding of technology as well as change management and leadership. Jim would be an asset to any organization. ”"]']### Assistant: The agent's job is to oversee grant and program compliance, and today the user is reaching out to the agent because they need assistance with contract and budget management for a project.
### Human: Agent: ['Saurabh Tailang,PMP, SAFe SPC5', 'Technology Leader with expertise envisioning and leading technology oriented, multi-million-dollar revenue initiatives. Outstanding track in management career optimized by demonstrated ability to build high performing teams and achieve cross-functional business objectives. Ability to adequately navigate and productively manage an environment with significant ambiguities and rapid changes, contributing multi-dimensional perspectives to create pragmatic IT strategies and implementation plans designed for maximum return of Investment. Extensive experience in Agile Methodology and Business Agility to transform teams into Agile at enterprise level. Accelerating Digital transformation in Healthcare. Provided leadership and direction to cross functional global team, develop and maintain project schedule, manage project budget and resources, analyze and mitigate project risks, oversee compliance with quality processes, track and furnish project performance metrics to top management. •Over 22+years of experience in Information Technology. •Over 15+ years of Program/Project management experience including managing virtual teams. •Experience in Program/Portfolio Management and delivery management for multi million dollar projects •Completed “Project Management in Information Technology” from Harvard University May’ 2009. •Completed “Information Systems Management” from Harvard University in Jan’ 2011. •Certified Project Management Professional (PMI-PMP). •Scaled Agile Program Consultant (SAFe SPC 5) •Certified Scrum Master (CSM) •Certified Scrum Product Owner(CSPO) •Sun Certified Java Programmer (SJCP). •Driven programs running on Big Data platform using technologies like Hadoop/Hive, Cassandra etc. •Experience in multiple transformation initiatives in different organization. Enterprise Agile Coach •Experience in RFP for multiple Fixed Price and T & M contracts for multiple project and engagements. •Planning and driving efficient/effective project delivery within specified cost, timeframe, quality and customer satisfaction through Projects management best practices. •Plan, execute, monitor and control projects, prepare status reports, maintain timesheets, projects review report, onsite / offshore coordination, handle customer interface, review customer satisfaction. •Acts as the liaison between the sponsor and the customer and ensures that customer requirements are met•Build strong client relationships and appropriately manage client expectations.•Aligning projects and program goals and objectives with strategic direction of the organization.', 'Technology Leader \| Digital Transformation Leader I Enterprise Agile Coach I Dojo Coach\| SAFe SPC Coach I Development Manager\| SVPG \| HealthTech', 'Kaiser Permanente', '[{"company":"Kaiser Permanente","company_id":"kaiser-permanente","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"","duration":"Apr 2020 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Kaiser Permanente","title":"Digital Transformation Leader \| KP Dojo Strategist"},{"description":"","duration":"Nov 2016 - Present 5 years 8 months","duration_short":"5 years 8 months","end_date":"Present","start_date":"Nov 2016","subtitle":"Kaiser Permanente","title":"Chief IT Engineering Applications \| Development Manager"}],"url":"https://www.linkedin.com/company/kaiser-permanente"},{"company":"Visa","company_id":"visa","location":"United States","positions":[{"description":"","duration":"Jun 2015 Nov 2016 1 year 6 months","duration_short":"1 year 6 months","end_date":"Nov 2016","start_date":"Jun 2015","subtitle":"Visa","title":"Program Delivery Manager \| Agile Coach"}],"url":"https://www.linkedin.com/company/visa"},{"company":"Apple","company_id":"apple","location":"Cupertino, CA","positions":[{"description":"","duration":"Mar 2013 Jun 2015 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jun 2015","start_date":"Mar 2013","subtitle":"Apple","title":"Program Delivery Manager \| Agile Engineering Coach \| SAFe (Scaled Agile) Coach"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Wipro - State Street Bank","company_id":null,"location":"Boston,MA","positions":[{"description":"","duration":"Sep 2011 Mar 2013 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2013","start_date":"Sep 2011","subtitle":"Wipro - State Street Bank","title":"Development Manager"}],"url":""},{"company":"OneShield","company_id":"oneshield","location":"Westborough,MA","positions":[{"description":"","duration":"Feb 2009 Aug 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2011","start_date":"Feb 2009","subtitle":"OneShield","title":"Engineering Manager"}],"url":"https://www.linkedin.com/company/oneshield"},{"company":"Fidelity Investments","company_id":"fidelity-investments","location":"Merrimack, New Hampshire","positions":[{"description":"","duration":"Feb 2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"Feb 2007","subtitle":"Fidelity Investments","title":"Solution Architect"}],"url":"https://www.linkedin.com/company/fidelity-investments"},{"company":"HCL Technologies","company_id":"hcl-technologies","location":"Plano, Texas","positions":[{"description":"","duration":"Aug 2004 Dec 2006 2 years 5 months","duration_short":"2 years 5 months","end_date":"Dec 2006","start_date":"Aug 2004","subtitle":"HCL Technologies","title":"Project Lead"}],"url":"https://www.linkedin.com/company/hcl-technologies"},{"company":"Headstrong","company_id":"headstrong","location":"Plano, Texas","positions":[{"description":"","duration":"Mar 2003 Aug 2004 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2004","start_date":"Mar 2003","subtitle":"Headstrong","title":"Technical Lead/Sr. Software Engineer"}],"url":"https://www.linkedin.com/company/headstrong"},{"company":"Aithent","company_id":"aithent","location":"New Delhi Area, India","positions":[{"description":"","duration":"Jan 1999 Mar 2003 4 years 3 months","duration_short":"4 years 3 months","end_date":"Mar 2003","start_date":"Jan 1999","subtitle":"Aithent","title":"Sr. Software Engineer"}],"url":"https://www.linkedin.com/company/aithent"}]', '["Shital Wadhwa “I have worked with Saurabh since several years now in his role as a squad leader (aka dev manager), Agile Coach as well a thought partner in the SAFE Big Room Planning initiative. Saurabh is a strong development leader who successfully managed multiple scrum teams within Kp.ORG area, guided their delivery as well as coached the team members on agile and scrum. His technical expertise and leadership on the development/engineering side enabled his teams to excel and succeed in all their project deliverables. Saurabh is an expert in Scaled Agile Framework and worked with me closely on taking its best practices and putting an implementation strategy out for KP.ORG. Saurabh is friendly, easy to work and partner with and a great team player.”","Bala Ramakrishna “ I worked with Saurabh for more than a year and loved his work culture. He is very detail oriented and has great customer facing skills. I have never seen him miss customer commitments and has always exceeded the expectations. He possesses great technical depth coupled with extraordinary leadership skills. Great asset for any organization.”"]'] User: ['Jonathan Stuckey', 'I enjoy doing anything with computers, but especially enjoy tearing them apart and making them work again. Finding solutions to complicated problems is something I enjoy as well. Specialties: • Team leadership • Project management • Hardware and software troubleshooting • Supported Microsoft Office XP, 2003, 2007, 2010, and 2013 including Outlook • Proficient with Windows XP, Vista, 7, 8, 8.1, Server 2003, Server 2008 R2, and Mac OS X', 'Technical Program Manager at Pluto TV', 'Pluto TV', '[{"company":"Pluto TV","company_id":"pluto-tv","industry":"Entertainment Providers","location":"","positions":[{"description":"","duration":"Jun 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Pluto TV","title":"Technical Program Manager"}],"url":"https://www.linkedin.com/company/pluto-tv"},{"company":"Rosetta Stone","company_id":"rosettastone","location":null,"positions":[{"description":"","duration":"Jul 2017 May 2021 3 years 11 months","duration_short":"3 years 11 months","end_date":"May 2021","start_date":"Jul 2017","subtitle":"Rosetta Stone","title":"Technical Project Manager"},{"description":"I currently manage a team of six Desktop Support Technicians in three different physical locations handling Tier 2 and Tier 3 user support. Our team is also responsible for access management, new hires/terminations, Cisco VOIP phone setup, imaging solutions for the department, and many other tasks. My main responsibility is to monitor all tickets entering the desktop support queue through our ticketing system and assign technicians as necessary. I am also responsible for managing all of the IT projects assigned to our team. Additionally, I am tasked with training the desktop support team on new procedures, new systems, and policies. Highlights:• Assisted with company migration from Exchange 2007 to Google Apps for Business• Worked on implementation team for new ITIL system, Remedyforce• Led team in migration of LANDesk Management Suite to a new data center and upgrade to version 9.5• Deployed LANDesk Management Suite to Rosetta Stone offices across the globe• Helped with deployment of DeployStudio for Mac OSX imaging solution• Facilitated a quarterly review of employee access as required by the Sarbanes Oxley Act• Led an upgrade of 75 laptops in 30 days with full team effort","duration":"Jan 2013 Jul 2017 4 years 7 months","duration_short":"4 years 7 months","end_date":"Jul 2017","start_date":"Jan 2013","subtitle":"Rosetta Stone","title":"Desktop Support Manager"},{"description":"I led a team of Help Desk Technicians to support the Rosetta Stone staff. In this role I continued my responsibilities as a Help Desk Technician, but also trained, coached and mentored the Help Desk Team. During my time here there were been between 3 and 7 technicians on the team, including myself. The team averages about 500 calls and 600 completed trouble tickets every month. I monitored all calls and tickets that enter the Help Desk queue and assign technicians as necessary. I also work as an on-call technician about one week a month. Highlights:• Helped select, design, implement, test, and support a new Asset Management System, LANDesk Asset Lifecycle Management• Assisted training/managing outsourced Tier 1 Help Desk team in India• Increased overall satisfaction with outsourced Help Desk from 30% to 80%• Installed a new kiosk design in malls across the US• Kept morale and user satisfaction high as work increased and the number of Help Desk Technicians decreased due to attrition","duration":"Jun 2011 Jan 2013 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 2013","start_date":"Jun 2011","subtitle":"Rosetta Stone","title":"Help Desk Team Lead"},{"description":"In this role I supported the employees of Rosetta Stone with any of their technology needs. This included computers, smart phones, tablets, video conferencing units, VOIP phones, and any other equipment or software used by Rosetta Stone employees. I was responsible for monitoring a ticket queue as well as answering phone calls. While working here I also worked in the NOC to assist with system down emergencies. Highlights:• Used Altiris and LANDesk to image computers and install software of systems across the globe• Managed user accounts and access using Active Directory• Created workflows for all NOC technicians to follow in the event of a system outage• Maintained above 90% customer satisfaction rate","duration":"Sep 2010 Jun 2011 10 months","duration_short":"10 months","end_date":"Jun 2011","start_date":"Sep 2010","subtitle":"Rosetta Stone","title":"Help Desk/NOC Technician"}],"url":"https://www.linkedin.com/company/rosettastone"},{"company":"Eastern Mennonite School","company_id":"eastern-mennonite-school","location":"","positions":[{"description":"I help train, mentor, and teach basketball to the varsity players. I help train, mentor, and teach basketball to the varsity players.","duration":"Aug 2012 Feb 2018 5 years 7 months","duration_short":"5 years 7 months","end_date":"Feb 2018","start_date":"Aug 2012","subtitle":"Eastern Mennonite School","title":"Volunteer Boys Assistant Varsity Basketball Coach"}],"url":"https://www.linkedin.com/company/eastern-mennonite-school"},{"company":"Goshen College","company_id":"goshen-college","location":null,"positions":[{"description":"At Goshen College I was hired to manage a team of other students with a massive system upgrade of over 400 computers on campus. The upgrade included a migration from Windows XP to Windows 7 64-Bit. My team imaged all of the computers, replaced the computers, and assisted users with any problems they were having.Highlights:• Supervised other students while performing a upgrade of over 400 computers• Used Altiris to install Windows 7 Enterprise 64-bit on Mac Mini hardware• Helped resolve issues relating to software and driver compatibility• Created silent install packages to install software over the network without user interaction","duration":"May 2010 Jul 2010 3 months","duration_short":"3 months","end_date":"Jul 2010","start_date":"May 2010","subtitle":"Goshen College","title":"MSU upgrade manager"},{"description":"I worked as first level user support for Goshen College. I helped resolve issues with email clients such as Eudora, Thunderbird, and Zimbra, as well as supporting MS office versions 2003, 2007 and 2010. My junior year I was appointed the Lead STA. In this position I trained new student employees, led meetings, and trained student employees on the new systems. I managed a team of 11 students in their job as Student Technology Assistant.","duration":"Jan 2007 May 2010 3 years 5 months","duration_short":"3 years 5 months","end_date":"May 2010","start_date":"Jan 2007","subtitle":"Goshen College","title":"Student Technology Assistant"}],"url":"https://www.linkedin.com/company/goshen-college"},{"company":"Mennonite Mission Network","company_id":null,"location":"","positions":[{"description":"I did basically anything that needed to be done. I worked on as a member of the network team as well as the helpdesk team resolving issues with MS office, ShoreTel phone system, network connectivity, and printing issues. I also proposed an organizational response to VDI by researching and proposing a project. I did basically anything that needed to be done. I worked on as a member of the network team as well as the helpdesk team resolving issues with MS office, ShoreTel phone system, network connectivity, and printing issues. I also proposed an organizational response to VDI by researching and proposing a project.","duration":"Jan 2010 May 2010 5 months","duration_short":"5 months","end_date":"May 2010","start_date":"Jan 2010","subtitle":"Mennonite Mission Network","title":"IT Intern"}],"url":""}]', '["Maureen Nash “It’s rare to come across someone as versatile and capable as Jonathan. I worked with Jonathan in his various roles and capacities (official and unofficial) over the last year at Rosetta Stone, from Project Manager to Scrum Master to JIRA expert to the general go-to know-all guy. I was constantly impressed with his ability to juggle all of his roles and projects, none of which would have gone so smoothly without his management. Even with all that he took on, he approached his work with humor and confident humility that instantly put everyone at ease. Any team or project would be lucky to have Jonathan at the helm.”","Peter Paglia “Jonathan’s innate detail-oriented style resulted in a thorough knowledge of Rosetta Stone’s technical workings, and a high level of enthusiasm, and professionalism, which I noticed immediately on joining the Rosetta Stone Project Management Office as Senior Project Manager. Jonathan was an invaluable resource, more than a source of insider knowledge, Jonathan knew and taught me who to contact and what was needed to accomplish our goals, he had a valuable insight into the technical process flow from project concept to delivery. Jonathan dedication, drive, focus and ability to invent, and apply innovative solutions to our project goals was amazing, and it is because of his excellence in this area that he earned the respect of our teams and leadership. He often coordinated effort between diverse teams, combining strengths and energy to exceed our goals. Of particular note was Jonathan’s team player approach, his enthusiastic embrace of change, and unwavering commitment to our program goals. We were also involved in a waterfall to Agile SDLC conversion, and given all the chaos and confusion that can cause, I noticed that the team under his leadership continued to perform and embrace this evolution. It was not unusual to hear praise and team mates commending Jonathan’s outstanding level of professionalism and follow-through. Jonathan is a top-performing Project Management Professional, I eagerly endorse him for any Project or Program leadership position. Pete Paglia”"]']### Assistant: The agent's job is to lead technology-oriented initiatives and build high-performing teams, and today, the agent is reaching out to the user to discuss a possible collaboration on a complex project that requires strong team leadership and troubleshooting expertise.
### Human: Agent: ['Joseph Tyler', 'I Got a movie cut with a song I wrote 23 years ago in a flick called " Love A Le Carte " by Tim McSpadden you can find him on facebook', 'Tradesman Designer Entertainer at Joseph Tyler', 'music, art, and trades', '[{"company":"music, art, and trades","company_id":null,"location":"","positions":[{"description":"Songs, Furniture, Acoustic guitars, Houses Lighting, Writing, Photography, Performing","duration":"Jan 1990 - Present 31 years 7 months","duration_short":"31 years 7 months","end_date":"Present","start_date":"Jan 1990","subtitle":"music, art, and trades","title":"artist and owner"}],"url":""},{"company":"Joseph Tyler","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1976 - Present 45 years 7 months","duration_short":"45 years 7 months","end_date":"Present","start_date":"Jan 1976","subtitle":"Joseph Tyler","title":"Tradesman Designer Entertainer"}],"url":""},{"company":"Joe Tyler","company_id":null,"location":"","positions":[{"description":"work work work lol","duration":"Mar 1958 - Present 63 years 5 months","duration_short":"63 years 5 months","end_date":"Present","start_date":"Mar 1958","subtitle":"Joe Tyler","title":"Tradesman inventor designer entertainer"}],"url":""}]', '["“i believeJjoseph Tyler is a very talented singer songwriter who has the skills to do what is necessary to get it done right and leave most audiances very satisfied. Regards, Shawn Foster”","“Joeseph is an entertainer, musician, singer, who also is a home repair tradesman. He designs artwork at home and is careful in detail. I have seen the many pieces of handmade items he\'s created through fine workmanship. As a songwriter he is one of the best. I had the opportunity of starting work on a few ideas of a song with him and noticed his studious nature in writing always with a smile.”"]'] User: ['Ryan Matteson', 'I spend all my time working to create more for my clients. I am incredibly honored to represent them.Specialties: Online, Radio Promotion. Publicity, Social Networking, Branding, Online Development, Marketing, Website Development, Touring, Budgeting, Merchandise, eCommerce, Consulting, Film & TV, Music Supervision.', 'President at Ten Atoms', 'Ten Atoms', '[{"company":"Ten Atoms","company_id":null,"location":"Austin, TX","positions":[{"description":"Artist Management","duration":"Apr 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Apr 2018","subtitle":"Ten Atoms","title":"President"}],"url":""},{"company":"C3 Presents","company_id":"c3-presents","location":"Austin, TX","positions":[{"description":"","duration":"Mar 2011 Mar 2018 7 years 1 month","duration_short":"7 years 1 month","end_date":"Mar 2018","start_date":"Mar 2011","subtitle":"C3 Presents","title":"Artist Manager"}],"url":"https://www.linkedin.com/company/c3-presents"},{"company":"Pabst Theater Management","company_id":null,"location":"","positions":[{"description":"I\'m proud to be part of the Pabst Theater Management team bringing high-quality live entertainment to Milwaukee across three historic venues: The Pabst & Riverside Theaters and Turner Hall Ballroom.In 2009 we\'ve been very fortunate to have welcomed The Swell Season, Andrew Bird, Brian Wilson, Bon Iver, David Cross, The Moody Blues, Tom Jones, Steely Dan, Grizzly Bear, The National, Jerry Seinfeld, Crosby, Stills & Nash, Lyle Lovett, St. Vincent and many more.This year (2010) we\'ve been fortunate to have Iron & Wine, Widespread Panic, Broken Social Scene, Pavement, Neil Young, Natalie Merchant, Built To Spill, Black Crowes, Crowded House and more. Website: http://www.pabsttheater.orgFacebook: http://www.facebook.com/PabstTheaterTwitter: http://www.twitter.com/PabstTheater","duration":"Aug 2008 Mar 2011 2 years 8 months","duration_short":"2 years 8 months","end_date":"Mar 2011","start_date":"Aug 2008","subtitle":"Pabst Theater Management","title":"Director of Public Relations"}],"url":""},{"company":"Muzzle of Bees","company_id":null,"location":"","positions":[{"description":"Muzzleofbees.com exists to promote and maintain live music in Wisconsin and Illinois. One of the original and most popular music blogs, MoB features daily concert and album reviews of local and national musicians as well as frequent festival coverage (Bonnaroo, Lollapalooza, SXSW, Austin City Limits) and photos nationwide.2007: Official Lollapalooza Blogger2007: Nominee: Nielsen & Billboard.com Best Music Blog2006: Isthmus Favorite Local Blog Content","duration":"Jan 2005 Mar 2011 6 years 3 months","duration_short":"6 years 3 months","end_date":"Mar 2011","start_date":"Jan 2005","subtitle":"Muzzle of Bees","title":"Owner / Editor-in-Chief"}],"url":""},{"company":"Corporation Service Company","company_id":"cscsince1899","location":"","positions":[{"description":"","duration":"Oct 2004 Aug 2008 3 years 11 months","duration_short":"3 years 11 months","end_date":"Aug 2008","start_date":"Oct 2004","subtitle":"Corporation Service Company","title":"Regional Sales Manager - Mid-Atlantic"}],"url":"https://www.linkedin.com/company/cscsince1899"},{"company":"NameProtect Inc","company_id":"nameprotect","location":"","positions":[{"description":"","duration":"2004 Mar 2007 3 years","duration_short":"3 years","end_date":"Mar 2007","start_date":"2004","subtitle":"NameProtect Inc","title":"Account Manager"}],"url":"https://www.linkedin.com/company/nameprotect"},{"company":"Tommy Bartlett, Inc","company_id":null,"location":"","positions":[{"description":"","duration":"1998 2005 7 years","duration_short":"7 years","end_date":"2005","start_date":"1998","subtitle":"Tommy Bartlett, Inc","title":"Sales"}],"url":""},{"company":"Howard Solochek & Weber","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2003 Oct 2004 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2004","start_date":"Sep 2003","subtitle":"Howard Solochek & Weber","title":"Law Clerk"}],"url":""}]', '["“Ryan is a detailed oriented sales professional who goes above and beyond to get the job done. He also has an enthusiasm which is contagious. I highly recommend Ryan as he is a pleasure to work with.”","“Ryan is a results oriented and focused sales professional. He always followed through on key business initiatives and secured accounts by overcoming unique challenges. His clients trusted him to provide solutions, not simply product.”"]']### Assistant: The agent's job is to promote and manage artists, and today the user is reaching out to the agent because they need assistance in promoting and securing opportunities for their client's song featured in a movie.
### Human: Agent: ['Katherine Robertson-Pilling', 'Katherine Robertson-Pilling is a strategic creativity consultant, entrepreneur and author of "The Wheel of Creativity®: Taking Your Place in the Adventure of Life." As a professional writer and producer for more than 30 years, Robertson-Pilling is intimately acquainted with the creative process. In her personal journey she has come to see the patterns of its power in all of life. She has identified those patterns as stages of the creative process and crafted them into the 12 stations of The Wheel of Creativity. The 12 stations of The Wheel of Creativity are required passage in the creation of anything new, and each has its own unique experience, task and reward. In this inspiring book, Robertson-Pilling demystifies the processes through which creation occurs and illuminates the unexplored corners of all 12 stations. As a mentor, facilitator and coach,Robertson-Pilling uses the Wheel with people in all walks of life, guiding them to create lives they love from the lives they have. "The results you produce in your life begin deep within you and work their way out from there. Change your relationship to Life and your results will change. Your desire for something more is your starting place." Specialties: Creativity, consulting, coaching, mentoring, personal development, facilitation, consulting, writing, innovation, creative process.', 'Strategic Creativity Coach \| Founder of The Big Vision Project \| Author of The Wheel of Creativity(r)', 'Art & Soul Productions LLC', '[{"company":"Art & Soul Productions LLC","company_id":null,"location":"Boulder County, Colorado","positions":[{"description":"This company incorporated my business developing media, training and personal development programs, but I have made my living as a professional writer and consultant for more than 30 years. Have partnered with individuals and corporate clients (from Motorola to GAIAM) to realize hundreds of creative projects. Primary activities: writing and communication services, coaching and workshops and media and publishing projects in personal and professional development. This company incorporated my business developing media, training and personal development programs, but I have made my living as a professional writer and consultant for more than 30 years. Have partnered with individuals and corporate clients (from Motorola to GAIAM) to realize hundreds of creative projects. Primary activities: writing and communication services, coaching and workshops and media and publishing projects in personal and professional development.","duration":"Mar 2001 - Present 21 years 3 months","duration_short":"21 years 3 months","end_date":"Present","start_date":"Mar 2001","subtitle":"Art & Soul Productions LLC","title":"Strategic Creativity Consultant, Entrepreneur and Author of \\"The Wheel of Creativity\\""}],"url":""},{"company":"GAIAM","company_id":"gaiam","location":"","positions":[{"description":"Developed and wrote articles and blogs on personal development, spirituality, and well-being for gaiam.com. Developed and wrote articles and blogs on personal development, spirituality, and well-being for gaiam.com.","duration":"2000 2012 12 years","duration_short":"12 years","end_date":"2012","start_date":"2000","subtitle":"GAIAM","title":"Contributing writer"}],"url":"https://www.linkedin.com/company/gaiam"},{"company":"DebtWatchers.net","company_id":null,"location":"","positions":[{"description":"Co-Author of the \\"DebtWatchers® Debt Mastery Program: Financial Fitness for People in Debt\\", content and marketing consultant to the business. Co-Author of the \\"DebtWatchers® Debt Mastery Program: Financial Fitness for People in Debt\\", content and marketing consultant to the business.","duration":"2007 2011 4 years","duration_short":"4 years","end_date":"2011","start_date":"2007","subtitle":"DebtWatchers.net","title":"Author/Consultant"}],"url":""},{"company":"TEAM COTE D\'AZUR","company_id":"teamcotedazur","location":"","positions":[{"description":"Was Editor-in-Chief of the online magazine for the business development office of the French Riviera. Reported, wrote and edited stories on regional companies, institutions, resources and people. Was Editor-in-Chief of the online magazine for the business development office of the French Riviera. Reported, wrote and edited stories on regional companies, institutions, resources and people.","duration":"2003 2006 3 years","duration_short":"3 years","end_date":"2006","start_date":"2003","subtitle":"TEAM COTE D\'AZUR","title":"Editor, Côte d\'Azur Web News"}],"url":"https://www.linkedin.com/company/teamcotedazur"},{"company":"Kathie Robertson","company_id":null,"location":"Chicago, Los Angeles, Denver","positions":[{"description":"Developed, wrote and produced programs in video/film and other media for corporate clients (Motorola, Allstate, Nightingale Conant), as well as documentary television programs, which appeared on major television networks (The Discovery Channel, PBS). Developed, wrote and produced programs in video/film and other media for corporate clients (Motorola, Allstate, Nightingale Conant), as well as documentary television programs, which appeared on major television networks (The Discovery Channel, PBS).","duration":"1985 2001 16 years","duration_short":"16 years","end_date":"2001","start_date":"1985","subtitle":"Kathie Robertson","title":"Kathie Robertson • Writer/Producer"}],"url":""},{"company":"DePaul University School for New Learning","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"Designed and taught a Writing Practicum to help adult undergraduate students improve their writing skills. Designed and taught a Writing Practicum to help adult undergraduate students improve their writing skills.","duration":"1993 1994 1 year","duration_short":"1 year","end_date":"1994","start_date":"1993","subtitle":"DePaul University School for New Learning","title":"Visiting Faculty"}],"url":""},{"company":"Ameritech Mobile Communications Inc.","company_id":null,"location":"","positions":[{"description":"Number two in advertising department for American\'s first cellular service provider. Worked with outside advertising agencies and a multi-million dollar budget to \\"create perceived need\\" in a market that did not yet exist. (Didn\'t we do a good job?!) Number two in advertising department for American\'s first cellular service provider. Worked with outside advertising agencies and a multi-million dollar budget to \\"create perceived need\\" in a market that did not yet exist. (Didn\'t we do a good job?!)","duration":"Mar 1983 May 1985 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 1985","start_date":"Mar 1983","subtitle":"Ameritech Mobile Communications Inc.","title":"Assistant Advertising Manager"}],"url":""}]', '["Carol Bruton “I have found Katherine\'s work to be of the highest standard. Her ability to listen acutely has enabled me to unlock my own spiritually led path. I have needed this kind of attention to detail and her understanding of me to further my progress. I have also thrived deeply under her professional care of me. Carol Bruton STUDIO BRUTON”","Susan Teton Campbell “Katherine is more than a pleasure to work with. The results of her work consistently exceed my expectations. She is literally a brilliant writer with depth and broad scoped vision. She is an excellent listener and therefore able to understand and express concepts that are often difficult to describe when birthed from the creative mind. Anyone who has the chance to work with her is fortunate. Talent, organizational skills, and integrity are often difficult to find in one package. Katherine has them all, plus a keen sensitivity around personal and professional relationships. Any project Katherine touches will come up several notches! Susan Teton Campbell, Author and Producer, Hawaii”"]'] User: ['Rachel Black', '2020 Augustana Graduate with majors in Marketing and Business Administration. I have passions for social media, photography, and graphic design.', 'Marketing and Business Admin. Graduate from Augustana', 'Bridal Gallery', '[{"company":"Bridal Gallery","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Bridal Gallery","title":"Bridal Consultant"}],"url":""},{"company":"Midco Sports Network","company_id":"midco-sports","location":"","positions":[{"description":"","duration":"Aug 2019 May 2020 10 months","duration_short":"10 months","end_date":"May 2020","start_date":"Aug 2019","subtitle":"Midco Sports Network","title":"Social Media Intern"}],"url":"https://www.linkedin.com/company/midco-sports"},{"company":"Midcontinent","company_id":"midcontinent-communications","location":"","positions":[{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"Midcontinent","title":"Content Writer Intern"}],"url":"https://www.linkedin.com/company/midcontinent-communications"},{"company":"Augustana University (SD)","company_id":"augustanasd","location":"Sioux Falls, South Dakota Area","positions":[{"description":"","duration":"May 2018 May 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2019","start_date":"May 2018","subtitle":"Augustana University (SD)","title":"Clerical Assistant"}],"url":"https://www.linkedin.com/company/augustanasd"},{"company":"Elegant Xpressions Boutique","company_id":"elegant-xpressions-boutique","location":"","positions":[{"description":"","duration":"Oct 2017 May 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2019","start_date":"Oct 2017","subtitle":"Elegant Xpressions Boutique","title":"Sales Associate Manager"}],"url":"https://www.linkedin.com/company/elegant-xpressions-boutique"},{"company":"Kyden Jae Designs","company_id":null,"location":"Madison, SD","positions":[{"description":"","duration":"Oct 2016 Aug 2017 11 months","duration_short":"11 months","end_date":"Aug 2017","start_date":"Oct 2016","subtitle":"Kyden Jae Designs","title":"Intern"}],"url":""}]', '["Brittany Reith “I\'ve enjoyed working with Rachel. Besides being consistently pleasant to work with and always willing to adapt, she works hard and learns quickly. From her time as a content intern as part of Midco\'s internship program, to pivoting to be a social media intern for Midco Sports Network, she has been an asset for our team. I\'m excited to see where her effort and talent take her in the future. ”","Amanda Potter “When Rachel began her internship under me, I expected great work from her. However, she took all my expectations and far exceeded them! Rachel proved to be a hardworking, thoughtful, creative, and valuable member of the team. She streamlined processes, improved relationships, and was always willing to take on a challenging project or long hours with a smile. She quickly picked up using our CMS, Episerver, as well as our social media platform, Khoros (Spredfast), and our video clipping tool, Snapstream. Her work on quick turnaround graphics in photoshop ended up being some of our strongest social media posts for the quarter. I cannot recommend Rachel highly enough. She is a change maker who will be a valuable asset to any company. ”"]']### Assistant: The agent's job is to provide strategic creativity consulting services, and today the agent is reaching out to the user because they are looking for a social media and graphic design expert to collaborate on a project.
### Human: Agent: ['Devin Harris', 'Over a decade of experience marketing brands in the design, commercial real estate, startup, hospitality, sports and entertainment sectors, from concept to execution.', 'Marketing Advisor at Compass', 'CHPTR', '[{"company":"CHPTR","company_id":null,"location":"Cleveland, Ohio","positions":[{"description":"● Executes creative direction, brand partnerships + activations, influencer marketing, event management content + experiential production● Directs effective client communication and project implementation● Manages full-service creative, technical and operational project teams, budgets & schedules, experientialcontent strategy development, ensuring that strong tie efforts are amplified for brand growth● Develops brand copy, digital, visual assets and identity● Secures partnerships that extend brand reach, relevance, and amplify content around specific KPIs","duration":"Sep 2014 - Present 7 years 4 months","duration_short":"7 years 4 months","end_date":"Present","start_date":"Sep 2014","subtitle":"CHPTR","title":"Owner"}],"url":""},{"company":"Compass","company_id":"compassinc","location":"Greater Chicago Area","positions":[{"description":"","duration":"Sep 2019 Mar 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2021","start_date":"Sep 2019","subtitle":"Compass","title":"Marketing Advisor"}],"url":"https://www.linkedin.com/company/compassinc"},{"company":"FWD Hospitality Group","company_id":null,"location":"Cleveland/Akron, Ohio Area","positions":[{"description":"Launched FWD Day + Nightclub in 2015, leading VIP Services for the venue. Made Partner same year and co-developed second concept, Magnolia, a speakeasy-style nightclub and event space. Upon formation of FWD Hospitality (formally \\"Entertainment\\") Group in 2016, oversaw and co-operated both venues that accounted for over $10 mil in combined revenue with responsibilities such as:Strategic PlanningRelationship Development & ManagementEvent Sales , Planning & ExecutionStaff Recruitment, Onboarding & ManagementPartnership DevelopmentMarketing Social Media ManagementBack + Front of House OperationsQuality Control\\"Best Practice\\" Process Development","duration":"Jul 2015 Mar 2018 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2018","start_date":"Jul 2015","subtitle":"FWD Hospitality Group","title":"Partner"}],"url":""},{"company":"Vocon","company_id":"vocon","location":"Cleveland, Ohio/New York, NY","positions":[{"description":"Relationship Development & ManagementMarketing Communications New Business DevelopmentOperational Support & ManagementStrategic PlanningAccount ManagementSocial Media Planning & ManagementPR Management Relationship Development & ManagementMarketing Communications New Business DevelopmentOperational Support & ManagementStrategic PlanningAccount ManagementSocial Media Planning & ManagementPR Management","duration":"Apr 2010 Aug 2014 4 years 5 months","duration_short":"4 years 5 months","end_date":"Aug 2014","start_date":"Apr 2010","subtitle":"Vocon","title":"Business Development & Marketing Associate"}],"url":"https://www.linkedin.com/company/vocon"},{"company":"The Owens Group","company_id":"the-owens-group","location":"Cleveland/Columbus, Ohio","positions":[{"description":"Promotional Planning & ImplementationGuerilla MarketingPartner Relationship ManagementB2C Marketing & PromotionSocial Media Planning & Management Promotional Planning & ImplementationGuerilla MarketingPartner Relationship ManagementB2C Marketing & PromotionSocial Media Planning & Management","duration":"Jun 2007 Sep 2009 2 years 4 months","duration_short":"2 years 4 months","end_date":"Sep 2009","start_date":"Jun 2007","subtitle":"The Owens Group","title":"Promotional & Event Marketing Intern"}],"url":"https://www.linkedin.com/company/the-owens-group"},{"company":"Management 360","company_id":"management-360","location":"Beverly Hills, California","positions":[{"description":"Talent Management SupportScreenplay/Teleplay Analysis & CoverageOperational Support Talent Management SupportScreenplay/Teleplay Analysis & CoverageOperational Support","duration":"Jun 2008 Sep 2008 4 months","duration_short":"4 months","end_date":"Sep 2008","start_date":"Jun 2008","subtitle":"Management 360","title":"Literary/Talent Management Intern"}],"url":"https://www.linkedin.com/company/management-360"},{"company":"Exotic Plantworks Inc.","company_id":"exotic-plantworks-inc.","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"Relationship Development & Management SalesOperational Support Relationship Development & Management SalesOperational Support","duration":"Jan 2001 Apr 2007 6 years 4 months","duration_short":"6 years 4 months","end_date":"Apr 2007","start_date":"Jan 2001","subtitle":"Exotic Plantworks Inc.","title":"Operations, Sales & Marketing"}],"url":"https://www.linkedin.com/company/exotic-plantworks-inc."}]', '["Jonathan Locust, Jr, Ph.D., CSSBB “I have had the opportunity to work with Devin on a number of occasions. His professionalism, efficiency and effectiveness on projects are noteworthy. Devin’s personality and cultural competence makes it easy for him to communicate with individuals regardless of race, gender, sexual orientation and age. I cannot say enough about Devin’s attitude, work ethic and motivation. He is truly a man of honor.”","Paul Voinovich “Devin is honest, hard working and takes great pride in growing meaning relationships. I was fortunate to spend significant time with Devin over the past 5 years and continue to be impressed with his drive and entrepreneurial spirit. Most importantly, Devin cares about others - a characteristic in ones DNA and not learned over time. ”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to market brands and execute creative strategies, and today the user is reaching out to the agent because they need assistance in planning and managing a high-profile event in the healthcare industry.
### Human: Agent: ['Armelle Sebbag', "My first internship as a cosmetic chemist was in 2000. Since then I've been working in R&D in the cosmetic industry in different countries, various markets, company sizes and people. Melbourne is home for now. Since 2015, I now have 2 careers: sales manager in the personal care industry and shiatsu practitioner and I help people in various capacities.", 'Business Development Manager at Avenir Ingredients Helping the #personalcareindustry in ANZ launch successful high quality sustainable products.', 'Avenir Ingredients', '[{"company":"Avenir Ingredients","company_id":"avenir-ingredients","industry":"Personal Care Product Manufacturing","location":"Australia","positions":[{"description":"","duration":"Feb 2017 - Present 5 years 6 months","duration_short":"5 years 6 months","end_date":"Present","start_date":"Feb 2017","subtitle":"Avenir Ingredients","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/avenir-ingredients"},{"company":"Magic of Receiving","company_id":null,"location":"Greater Melbourne Area","positions":[{"description":"Shiatsu is a hands-on Japanese therapy based on the Traditional Chinese Medicine framework.My unique style of Shiatsu is very nurturing and caring, taking into account your state of being at the time of the session, your needs and what your body and lifestyle tell me about you. In my clinic, I have created a peaceful loving space where I help you let go of the outside world and its stresses. We explore how to reconnect you with the parts of your body that lack awareness using movement, breath, stretches, acupressure points and meridians. Together we will address your physical, emotional, mental and spiritual wellbeing and you\'ll walk out feeling more aware and alive with practical tools to implement in your life.","duration":"Dec 2015 - Present 6 years 8 months","duration_short":"6 years 8 months","end_date":"Present","start_date":"Dec 2015","subtitle":"Magic of Receiving","title":"Shiatsu Practitioner"}],"url":""},{"company":"Natural Beauty Care","company_id":null,"location":"Melbourne, Victoria, Australia","positions":[{"description":"","duration":"Mar 2014 Feb 2017 3 years","duration_short":"3 years","end_date":"Feb 2017","start_date":"Mar 2014","subtitle":"Natural Beauty Care","title":"Cosmetic Science Advisor"}],"url":""},{"company":"Ross Cosmetics","company_id":"ross-cosmetics","location":"Région de Melbourne, Australie","positions":[{"description":"• New products development, reformulation and reverse engineering • Colour Matching (lipsticks, foundations, concealers)• Set up an internal panel testing to support products features and benefits• Ensure formulas meet expected performance and regulation• Write Standard Operating Procedures• Direct pilots and first production batches, troubleshooting• Optimise compounding procedures• Test SPF In-vitro on Labsphere and analyse UV absorption profiles• Determine photostability of sunscreens via solar simulator • Interactions with customers and suppliers","duration":"Feb 2010 Dec 2013 3 years 11 months","duration_short":"3 years 11 months","end_date":"Dec 2013","start_date":"Feb 2010","subtitle":"Ross Cosmetics","title":"Product Development Chemist"}],"url":"https://www.linkedin.com/company/ross-cosmetics"},{"company":"Budelpack","company_id":"budelpack","location":"West Sussex, United Kingdom, United Kingdom","positions":[{"description":"Technical Leader in skincareAccantia- Simple Development of a moisturising range and a nourishing range from brief to pilot batches Gantt Chart/ MS ProjectThe Body Shop Main project was the new vitamin C range, from concept to development stage.Suncare work for internal purposesTook part of a technologist recruitment processInvolved in the logistics of the new office/ lab set up. Technical Leader in skincareAccantia- Simple Development of a moisturising range and a nourishing range from brief to pilot batches Gantt Chart/ MS ProjectThe Body Shop Main project was the new vitamin C range, from concept to development stage.Suncare work for internal purposesTook part of a technologist recruitment processInvolved in the logistics of the new office/ lab set up.","duration":"Apr 2008 Dec 2008 9 months","duration_short":"9 months","end_date":"Dec 2008","start_date":"Apr 2008","subtitle":"Budelpack","title":"Product Development Scientist"}],"url":"https://www.linkedin.com/company/budelpack"},{"company":"Derma Développement (contract manufacturer)","company_id":null,"location":"Région de Avignon, France","positions":[{"description":"• Project management from brief to production for the European and Chinese markets• Raw material sourcing, formulation, stability reports, PAO determination• Monitoring and troubleshooting of pilot batches, sometimes performed with the customer on site• Writing of compounding procedures and marketing product information• Project scheduling: backwards planning • Project management from brief to production for the European and Chinese markets• Raw material sourcing, formulation, stability reports, PAO determination• Monitoring and troubleshooting of pilot batches, sometimes performed with the customer on site• Writing of compounding procedures and marketing product information• Project scheduling: backwards planning","duration":"May 2007 Mar 2008 11 months","duration_short":"11 months","end_date":"Mar 2008","start_date":"May 2007","subtitle":"Derma Développement (contract manufacturer)","title":"Product Development Chemist"}],"url":""},{"company":"Cosmetix West","company_id":"cosmetix-west","location":"Région de Greater Los Angeles, États-Unis","positions":[{"description":"• Formulation and reformulation of skincare and toiletries for the US market• Close relationship with suppliers, customers, marketing and QC lab• Raw material sourcing• Writing of compounding procedures and INCI listings• Formula cost reductions• Training of the stability chemist• Supervision of pilot batches and first production runs • Formulation and reformulation of skincare and toiletries for the US market• Close relationship with suppliers, customers, marketing and QC lab• Raw material sourcing• Writing of compounding procedures and INCI listings• Formula cost reductions• Training of the stability chemist• Supervision of pilot batches and first production runs","duration":"Apr 2005 Apr 2007 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2007","start_date":"Apr 2005","subtitle":"Cosmetix West","title":"Cosmetic chemist"}],"url":"https://www.linkedin.com/company/cosmetix-west"}]', '["Michelle J Raymond “Whilst we haven’t worked together directly, Armelle’s enthusiasm and passion shines through. From running webinars with a smile, to contributing to the industry it’s so great to have someone do it all with such positiveness. Armelle is extremely coachable and loves to learn new things. Doing a great job with the Avenir LinkedIn page. ”","Audra Elliott “It\'s s rare that you come across standout out talent like Armelle. I\'ve had the pleasure of working with Armelle for many years. Armelle\'s ability to juggle many projects at one time was just amazing. She came to work each day and made everyone smile !”"]'] User: ['Rey Tolentino III', 'As a Senior Digital Director with 15+ years of experience in digital design, development and performance marketing, I have worked with a diverse group of companies, with a particular emphasis on beauty and lifestyle brands. I have proven success in spearheading campaigns, brand launches and driving company growth for some of the most recognizable names in the beauty and lifestyle industry—including Meaningful Beauty, JLo Beauty and Dermstore Beauty Group. I lead teams of designers, art directors, writers, and production managers in elevating brands and ensuring the success of each of the marketing channels. With my strengths in leading creatives, collaboration and innovative thinking, I ensure that I’m able to effectively unify channel needs and brand vision with meaningful user experience and strategic and beautiful designs that meet the company’s objectives.', 'Sr. Director, Design and Digital Experience \| Meaningful Beauty', 'Guthy\|Renker', '[{"company":"Guthy\|Renker","company_id":"guthy-renker","industry":"Advertising Services","location":"United States","positions":[{"description":"- Oversaw the design and creation of all digital marketing output for multiple Guthy-Renker brands, including creatives for all channels, such as e-commerce, paid social, Amazon, customer marketing, paid search, and acquisition.- Headed the digital team in launching jlobeauty.com and kindscience.com websites and email campaigns.- Spearheaded brand launches in the digital space as well as led design initiatives from customer acquisition via emails, paid ads, brand.com direct marketing landing pages, up to customer onboarding journey.- Coordinated with each brand channel leads to ensure we provide high-performing, elevated creatives for successful marketing campaigns and new launches.- Managed UX delivery, educated stakeholders and team members on best practices and requirements and collaborated with art directors and designers to acquire creative assets and unify and maintain style and message across all brand web pages.- Consistently conducted A/B testing campaigns to improve engagement and conversions across all web pages and make relevant adjustments and updates based on results.- Guided and mobilized a team of art directors, graphic and digital designers, copywriters and project managers.Brands: JLo Beauty, Kind Science, Meaningful Beauty, Crepe Erase, Westmore Beauty, Smileactives, DERMAFLASH, Perricone MD","duration":"Feb 2017 - Present 5 years 3 months","duration_short":"5 years 3 months","end_date":"Present","start_date":"Feb 2017","subtitle":"Guthy\|Renker","title":"Sr. Director, Design & Digital Experience"}],"url":"https://www.linkedin.com/company/guthy-renker"},{"company":"JeNu High Tech Beauty","company_id":"jenu-high-tech-beauty","location":"Hermosa Beach, CA","positions":[{"description":"- Designed and developed an entire e-commerce website in Magento platform and worked on all other creative assets required for brand launch.- Initiated and led the production of brand photography, video assets, and was in charge of post-editing for final usage.- Handled the design and development of landing pages, banner ads and HTML emails for marketing campaigns in paid social.- Conducted A/B testing on website campaigns, marketing pages, and emails to ensure optimization and reach click-through and conversion rate goals.","duration":"Feb 2015 Feb 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2017","start_date":"Feb 2015","subtitle":"JeNu High Tech Beauty","title":"Front-End Developer"}],"url":"https://www.linkedin.com/company/jenu-high-tech-beauty"},{"company":"Guidance","company_id":"guidance","location":"Marina Del Rey, CA","positions":[{"description":"Working in a digital commerce partner for several brands, I was actively involved in all front-end and interaction design aspects—using HTML/HTML5, CSS and JavaScript—from conceptualization and design to development and testing. Some of my chief responsibilities included:• Utilizing Responsive Design to support usability in PC, mobile and tablet environments • Optimizing existing features, developing prototypes and implementing new features• Advocating Web interaction design best practices, with a focus on consistency and usability• Developing and maintaining high traffic e-commerce websites while resolving cross-browser layout issues and bugs and adhering to web standards, usability and best practices• Interpreting existing site design and style guides by creating pixel-perfect web pages from Photoshop files• Providing front-end expertise using Magento Platform, including scoping and estimates for development tasks","duration":"Apr 2014 Oct 2014 7 months","duration_short":"7 months","end_date":"Oct 2014","start_date":"Apr 2014","subtitle":"Guidance","title":"Front-End Developer"}],"url":"https://www.linkedin.com/company/guidance"},{"company":"DermStore.com","company_id":"dermstore","location":"","positions":[{"description":"In joining Dermstore Beauty Group in 2011, I was put in-charge of front-end development of all web projects for all three sites: Dermstore.com, blush.com and HairEnvy.com. My tasks included:• UI/HTML/CSS/Javascript coding for the site pages, landing pages and all microsites.• Ensuring site pages are optimized using the most effective web layout by consistently conducting A/B testing. This involved cross-browser, cross-platform and/or cross-device testing to check for compatibility and/or inconsistencies.• Collaborating with a creative team to translate all PSD designs in HTML, CSS and Javascript.Additionally, my role in Dermstore Beauty Group has allowed me to:• Improve skills and knowledge in responsive design, jQuery, PHP and CMS development.• Build and develop rapport and cooperation with team members to accomplish major tasks and projects.","duration":"Mar 2011 Apr 2014 3 years 2 months","duration_short":"3 years 2 months","end_date":"Apr 2014","start_date":"Mar 2011","subtitle":"DermStore.com","title":"Front-End Developer \| VP of Half-Days"}],"url":"https://www.linkedin.com/company/dermstore"},{"company":"CCH","company_id":"wolterskluweruk","location":"","positions":[{"description":"","duration":"Nov 2007 Mar 2011 3 years 5 months","duration_short":"3 years 5 months","end_date":"Mar 2011","start_date":"Nov 2007","subtitle":"CCH","title":"Sr. Web Designer"}],"url":"https://www.linkedin.com/company/wolterskluweruk"},{"company":"Officite","company_id":"officite","location":"","positions":[{"description":"Website design, search engine optimization and search engine marketing. Connected with clients to work on their website needs. Website design, search engine optimization and search engine marketing. Connected with clients to work on their website needs.","duration":"Aug 2006 Nov 2007 1 year 4 months","duration_short":"1 year 4 months","end_date":"Nov 2007","start_date":"Aug 2006","subtitle":"Officite","title":"Web Developer"}],"url":"https://www.linkedin.com/company/officite"}]', '["Alexandra Gomez “I have had the pleasure of working with Rey for 3 years now across two different companies and there is a reason for that. Rey is one of the most dedicated and determined people that I know. There has never been a time in the last 3 years that I have ever heard him say, \\"I don\'t know\\" and let that be the end of it. If he doesn\'t have the answer, he ALWAYS finds one. He always takes on a challenge and never disappoints. He has grown into one of the best developers I know and I hope that I will be lucky enough to be working with him throughout my career.”","LinkedIn User “Rey is a very talented developer and a fast learner. He has a “can do” attitude and always tries his best to find solutions for challenging tasks. He also has a great work ethic and an ability to complete his projects efficiently. Rey’s positive attitude and his drive to be the best, make him a pleasure to work with!”"]']### Assistant: The agent's job is to spearhead digital marketing campaigns and brand launches for beauty and lifestyle brands, while the user is reaching out to the agent because they need assistance in designing and developing an e-commerce website for a new beauty brand.
### Human: Agent: ['Steve Wions', "Operate franchised locations of Jackson Hewitt Tax Service across the Baltimore area.I'm also actively investing in and managing shopping centers across the eastern half of the United States. Specialties: Commercial Real Estate - retail and office leasing, property development, management and leasing.", 'Franchise Owner at Jackson Hewitt Tax Service', 'Jackson Hewitt Tax Service', '[{"company":"Jackson Hewitt Tax Service","company_id":"jackson-hewitt-technology","industry":"Financial Services","location":"Baltimore, Maryland Area","positions":[{"description":"Own and operate multiple Jackson Hewitt Tax Service offices in Baltimore City, Baltimore County, and Anne Arundel County, Maryland. Portfolio includes storefronts, Wal-Mart and Sears locations. Own and operate multiple Jackson Hewitt Tax Service offices in Baltimore City, Baltimore County, and Anne Arundel County, Maryland. Portfolio includes storefronts, Wal-Mart and Sears locations.","duration":"Nov 2012 - Present 9 years 1 month","duration_short":"9 years 1 month","end_date":"Present","start_date":"Nov 2012","subtitle":"Jackson Hewitt Tax Service","title":"Franchise Owner"}],"url":"https://www.linkedin.com/company/jackson-hewitt-technology"},{"company":"State of Maryland Board of Income Tax Preparers","company_id":null,"location":"Baltimore, Maryland Area","positions":[{"description":"Appointed by the Governor of Maryland to serve on the Board of Income Tax Preparers. Elected as Chairman of the Board. Appointed by the Governor of Maryland to serve on the Board of Income Tax Preparers. Elected as Chairman of the Board.","duration":"Oct 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Oct 2017","subtitle":"State of Maryland Board of Income Tax Preparers","title":"Chairman Of The Board Of Directors"}],"url":""},{"company":"It Makes Cents Inc.","company_id":null,"location":"Baltimore, Maryland Area","positions":[{"description":"","duration":"Jun 1998 - Present 23 years 6 months","duration_short":"23 years 6 months","end_date":"Present","start_date":"Jun 1998","subtitle":"It Makes Cents Inc.","title":"President/CEO"}],"url":""},{"company":"America\'s Realty LLC","company_id":null,"location":"Baltimore, Maryland Area","positions":[{"description":"Property and Shopping Center Investment, Development, Management and Leasing. Identify distressed shopping centers in multiple states and assist in organizing investors to purchase and re-tenant the centers. Property and Shopping Center Investment, Development, Management and Leasing. Identify distressed shopping centers in multiple states and assist in organizing investors to purchase and re-tenant the centers.","duration":"Apr 2011 - Present 10 years 8 months","duration_short":"10 years 8 months","end_date":"Present","start_date":"Apr 2011","subtitle":"America\'s Realty LLC","title":"Investor/Hard Money Lendor"}],"url":""},{"company":"Jackson Hewitt","company_id":"jackson-hewitt-technology","location":null,"positions":[{"description":"Consult with JCJH Business Services LLC, franchise owners for the Jackson Hewitt Tax Service territories in the Baltimore, MD area.","duration":"Dec 2010 Apr 2012 1 year 5 months","duration_short":"1 year 5 months","end_date":"Apr 2012","start_date":"Dec 2010","subtitle":"Jackson Hewitt","title":"Consultant"},{"description":"Owned and operated 19 franchised Jackson Hewitt Tax Service stores in the Baltimore, MD area.","duration":"Jun 1998 Dec 2010 12 years 7 months","duration_short":"12 years 7 months","end_date":"Dec 2010","start_date":"Jun 1998","subtitle":"Jackson Hewitt Tax Service","title":"Franchise Owner"},{"description":"Worked for the franchisor running company stores in the Northeast US. Was responsible for anywhere from 10 - 25 stores at any given time.","duration":"Oct 1994 Jun 1998 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jun 1998","start_date":"Oct 1994","subtitle":"Jackson Hewitt","title":"District Director"}],"url":"https://www.linkedin.com/company/jackson-hewitt-technology"}]', '["Frederick Roberts “I have known Steve for nearly 10 years and during that time he built a very profitable and stable multi-unit income tax preparation business. Steve is an ethical, well-organized and motivated business operator. He also served on multiple Jackson Hewitt franchise advisory councils and focus groups. During the ups and downs of our business he was always willing to share ideas and concerns with fellow franchisees.”","Ken Leese “Steve and I were franchisees together at Jackson Hewitt for many years. Steve was a well respected franchisee who was elected to many leadership positions with in the franchisee association. He was an effective communicator, always able to get his point across in a respectful manner. Steve is sorely missed by his Jackson Hewitt colleagues.”"]'] User: ['Jim Agostino', 'Accomplished professional with management experience in sales leadership, business operations and product development across technology, service, retail and manufacturing industries.', 'Alameda County Housing & Community Development', 'Alameda County', '[{"company":"Alameda County","company_id":"alameda-county","industry":"Government Administration","location":null,"positions":[{"description":"Contract & Budget Management","duration":"Jun 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Alameda County","title":"Grant & Program Compliance"},{"description":"","duration":"Jan 2020 May 2021 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2021","start_date":"Jan 2020","subtitle":"Alameda County","title":"Registrar of Voters - Elections Recruiting"}],"url":"https://www.linkedin.com/company/alameda-county"},{"company":"Proforma 360 Branding","company_id":"proforma-360-branding","location":"Livermore, California","positions":[{"description":"","duration":"2015 Jan 2020 5 years","duration_short":"5 years","end_date":"Jan 2020","start_date":"2015","subtitle":"Proforma 360 Branding","title":"Business Operations Manager"}],"url":"https://www.linkedin.com/company/proforma-360-branding"},{"company":"Sears","company_id":"sears","location":"San Francisco, CA","positions":[{"description":"","duration":"2013 2015 2 years","duration_short":"2 years","end_date":"2015","start_date":"2013","subtitle":"Sears","title":"Market Digital Manager - New Initiatives"}],"url":"https://www.linkedin.com/company/sears"},{"company":"Apple","company_id":"apple","location":"Seattle, WA","positions":[{"description":"","duration":"2009 2013 4 years","duration_short":"4 years","end_date":"2013","start_date":"2009","subtitle":"Apple","title":"Sales Manager - Business Accounts"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Imagecraft Industries, Inc.","company_id":"imagecraft-industries-inc","location":"Seattle, WA","positions":[{"description":"","duration":"1989 2009 20 years","duration_short":"20 years","end_date":"2009","start_date":"1989","subtitle":"Imagecraft Industries, Inc.","title":"Owner / General Manager"}],"url":"https://www.linkedin.com/company/imagecraft-industries-inc"}]', '["Kate Duty Guenther “As a new team within the IMX division at Sears, Jim was quickly identified as a knowledgeable resource. His led the team through leadership development and was a trusted partner when in the field. It was evident Jim was used to working as a change agent and had a passion for continuous improvement. Jim\'s eye for detail and pulse for technology was an asset to the team. ”","Brendon Couturier “I worked with Jim as part of the Market Digital Leader Team at Sears. Jim brought a great sense of passion, pride and openness to change to the Team. He always provided great feedback around initiatives, processes and projects that we assisted in rolling out in our Markets. Jim is skilled in analysis and planning, in addition to facilitation and training. He has great understanding of technology as well as change management and leadership. Jim would be an asset to any organization. ”"]']### Assistant: The agent's job is to operate franchised locations of Jackson Hewitt Tax Service and manage shopping centers, while the user is reaching out to the agent because they need assistance with sales leadership and business operations in the retail industry.
### Human: Agent: ['Kyle Anderson', 'Cross-Functional Leader with expertise in building and maintaining software systems of high value and effective use for organizations. Strong leadership and dependability while leading IT teams through strategic initiatives. Served in leadership roles of increasing responsibility, driving and delivering strategic development and integration initiatives for large-scale business operations. Specialties: Expertise in leading projects through the full SDLC and with managing and integrating 3rd party vendors into the organization. Consulting focus on DevOps and building automation into organizations.', 'Co-Founder \| Managing Partner at Tech Advisors Consulting, LLC', 'Tech Advisors Consulting, LLC', '[{"company":"Tech Advisors Consulting, LLC","company_id":"tech-advisors-consulting-llc","industry":"Information Technology and Services","location":"Greater Denver Area","positions":[{"description":"Tech Advisors Consulting, LLC, is an IT consulting firm located in Denver, Colorado. As a results driven and client focused consulting and staffing firm, our focus is to develop trusted partnerships and implement applied and effective solutions for our clients. Our areas of expertise include IT technical consulting, DevOps advisory, cloud migration, architecture and planning, software development and quality assurance. Our experienced team of customer focused technologists are positioned to partner with you to identify where inefficiencies exist within your business process and support systems, and provide solutions that will advance your ecosystem to meet customer demands. Whether we are delivering IT architectural strategy and planning services or providing software development services, we will work collaboratively with you to identify a roadmap for implementing the right technology for your business.","duration":"Jun 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Jun 2018","subtitle":"Tech Advisors Consulting, LLC","title":"Co-Founder \| Managing Partner"}],"url":"https://www.linkedin.com/company/tech-advisors-consulting-llc"},{"company":"CenturyLink","company_id":"centurylink","location":"Littleton, CO","positions":[{"description":"Director oversight of the Level 3 voice application ecosystem within CenturyLink. Leadership of an IT Architecture and Development organization responsible for voice application software delivery supporting Product Marketing, Product Development and Voice Operations business initiatives. Director oversight of the Level 3 voice application ecosystem within CenturyLink. Leadership of an IT Architecture and Development organization responsible for voice application software delivery supporting Product Marketing, Product Development and Voice Operations business initiatives.","duration":"Nov 2017 May 2018 7 months","duration_short":"7 months","end_date":"May 2018","start_date":"Nov 2017","subtitle":"CenturyLink","title":"Director of IT - Product Development and Technolgy"}],"url":"https://www.linkedin.com/company/centurylink"},{"company":"Level 3 Communications","company_id":"level-3-communications","location":"Littleton, Colorado","positions":[{"description":"Responsible for IT Development organizations in the Level 3 Inventory application space and leading a staff of 25 employees and 60 consultants. Inventory domain included all Level 3 Inventory systems (Resource and Service inventory, IP/DNS systems, Fiber management systems). Responsible for IT Development organizations in the Level 3 Inventory application space and leading a staff of 25 employees and 60 consultants. Inventory domain included all Level 3 Inventory systems (Resource and Service inventory, IP/DNS systems, Fiber management systems).","duration":"Nov 2014 Oct 2017 3 years","duration_short":"3 years","end_date":"Oct 2017","start_date":"Nov 2014","subtitle":"Level 3 Communications","title":"Director of Global Information Technology"}],"url":"https://www.linkedin.com/company/level-3-communications"},{"company":"tw telecom","company_id":"tw-telecom","location":"Greenwood Village, Colorado","positions":[{"description":"Ownership of the Inventory and Activation Systems application development function. Vendor Management of large group of consultants responsible for RSI (TM forum stack) development, test and deployment of tw telecom strategic initiatives. Leadership over QCOE organization with Sr Manager QCOE and team sourced within my organization. Managed strategic team responsible for developing software for automation / low touch provisioning of the network. Ownership of the Inventory and Activation Systems application development function. Vendor Management of large group of consultants responsible for RSI (TM forum stack) development, test and deployment of tw telecom strategic initiatives. Leadership over QCOE organization with Sr Manager QCOE and team sourced within my organization. Managed strategic team responsible for developing software for automation / low touch provisioning of the network.","duration":"May 1999 Nov 2014 15 years 7 months","duration_short":"15 years 7 months","end_date":"Nov 2014","start_date":"May 1999","subtitle":"tw telecom","title":"Director - Network Technology"}],"url":"https://www.linkedin.com/company/tw-telecom"},{"company":"MCI","company_id":"verizonbusiness","location":"","positions":[{"description":"Project managed software development projects supporting Marketing initiatives from project initiation through post implementation production support. Managed a team of Software Developers in the MCI System One organization. Project managed software development projects supporting Marketing initiatives from project initiation through post implementation production support. Managed a team of Software Developers in the MCI System One organization.","duration":"May 1994 May 1999 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 1999","start_date":"May 1994","subtitle":"MCI","title":"Sr. Project Manager"}],"url":"https://www.linkedin.com/company/verizonbusiness"},{"company":"American Management Systems","company_id":null,"location":"","positions":[{"description":"Served in Analyst, Developer, Tester and Team Lead roles while working on multiple projects for various telecommunication clients. Developed and tested customized mobile communications software within the US and abroad including onsite in Dusseldorf Germany. Served in Analyst, Developer, Tester and Team Lead roles while working on multiple projects for various telecommunication clients. Developed and tested customized mobile communications software within the US and abroad including onsite in Dusseldorf Germany.","duration":"Sep 1990 May 1994 3 years 9 months","duration_short":"3 years 9 months","end_date":"May 1994","start_date":"Sep 1990","subtitle":"American Management Systems","title":"Programmer Analyst"}],"url":""}]', '["Christopher Smith “Kyle was an invaluable member of the CenturyLink/Level 3 technology organization. He lead all things development in our voice and UC ecosystem, and was instrumental in transforming much of our legacy infrastructure to modern technologies and microservices for some of our fastest growing products. He is customer focused, a good partner, a strong team lead, and good at meeting aggressive timelines. He will be an asset to any high tech organization focused on solving customer problems with modern technology. ”","Jeffrey Barnes (JB) “I have been lucky enough to work with Kyle for the past 13 years at tw telecom, Level3, and CenturyLink. Kyle is a joy to work with as he takes pride in his ability to collaborate with his business partners and deliver. 13 years ago, I tested an ordering platform that was developed based on requirements Kyle wrote. And last year, our teams partnered to deliver multiple major releases across over 20 different applications in the Voice and Mediation space that would impact millions of usage records and millions or dollars in revenue. However, nothing really has changed. His attention to detail and desire to move the business forward always resulted in success. ”"]'] User: ['Teresa Day', 'A dedicated and accomplished IT professional with extensive experience encompassing service delivery, incident resolution, change management, vendor management, process improvement, project management, technical support and customer service. Leverages practical experience with strong communication skills, exceling at developing positive relationships with customers to identify their needs and present effective solutions. Exceptional leadership and coaching skills, consistently motivating others toward success. I am a detail-oriented, responsible, customer focused Manager with a get-it-done, high-quality, customer oriented mentality.', 'Service Delivery Manager \| Customer Service Manager \| Senior Desktop Engineer \| ITIL Certified', 'Retail Business Services', '[{"company":"Retail Business Services","company_id":"retail-business-services","industry":"Retail","location":"United States","positions":[{"description":"","duration":"Nov 2019 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Retail Business Services","title":"System Analyst V"}],"url":"https://www.linkedin.com/company/retail-business-services"},{"company":"Corning Incorporated","company_id":"corning-incorporated","location":null,"positions":[{"description":"Managed operational relationships with Managed Service Providers/vendors (MSPs) to ensure service performance meets the defined contract requirements. Served as a central point of escalation for IT business partners, Service Line Directors/Managers, and end users for critical service operations issues.","duration":"May 2014 Sep 2019 5 years 5 months","duration_short":"5 years 5 months","end_date":"Sep 2019","start_date":"May 2014","subtitle":"Corning Incorporated","title":"Service Delivery Manager"},{"description":"Responsible for managing Service Desk Operations across North America, Europe and Asia ensuring service level agreements and metrics were met or exceeded. Regular review of data to ensure proper staffing levels are maintained and goals are achieved. Creation of reports to measure success and opportunities for improvement. Implemented KPIs to ensure goals are met and progress is being made. Motivate team to consistently improve on goals frommonth to month.","duration":"May 2012 Nov 2014 2 years 7 months","duration_short":"2 years 7 months","end_date":"Nov 2014","start_date":"May 2012","subtitle":"Corning Incorporated","title":"Global Service Desk Supervisor"},{"description":"Assist the Global Field Services Manager with the management of desktop support team including planning and management of technical resources. Provide leadership, technical guidance, training and mentoring to desktop support technicians to include day-to-day supervision and support of the team. Monitored ticket queue to ensure Service Level Agreements (SLA’s) are met and that proper documentation procedure is followed. Ensured proper support processes and standard operating procedures are documented and followed to ensure timely resolution of technology issues.","duration":"Dec 2010 May 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"May 2012","start_date":"Dec 2010","subtitle":"Corning Incorporated","title":"Supervisor Desktop Support"},{"description":"Responsible for the effective acquisition, installation, maintenance and use of desktop technology in a Windows environment. Frequent use and application of technical standards, principles, theories, concepts and techniques. Provides solutions to a variety of technical problems of moderate scope and complexity","duration":"Oct 2007 Dec 2010 3 years 3 months","duration_short":"3 years 3 months","end_date":"Dec 2010","start_date":"Oct 2007","subtitle":"Corning Incorporated","title":"Senior Desktop Analyst"}],"url":"https://www.linkedin.com/company/corning-incorporated"},{"company":"Sungard Asset Management Systems","company_id":null,"location":"","positions":[{"description":"","duration":"1993 2007 14 years","duration_short":"14 years","end_date":"2007","start_date":"1993","subtitle":"Sungard Asset Management Systems","title":"Senior Technical Analyst"}],"url":""}]', '["“I worked with Teresa Day for several years and I have nothing but good things to say about her. She did an excellent job working with our managed service provider (MSP) and ensuring we had high quality SAP basis and database administrator support. Some of her good qualities that come to mind: -has a positive disposition -cares deeply about delivering -leads by example -dependable and independent -great communicator When I think about Teresa, I think about late night cut-overs and how well she supported us. I think about the smooth execution of planned outages for maintenance. Bottom-line is in the areas where she managed we had a smooth relationship with our MSP.”","“I worked directly with Teresa \\"in the trenches\\" over a few years. She was one of the primary \'go-to\' people for operations. Her well-poised leadership for multiple technology teams required juggling and balancing of priorities, being the central contact for multiple areas of escalation or action, and focus on process adherence. In her role as manager of 3rd party vendors of operational support, she was the liaison, proactively managing and upholding services to established metrics. She is one who is able to understand concerns or ideas, facilitate resolution, and communicate between organizational teams. She will translate the message into one that can be understood and actionable by business engagement leadership. Teresa operates based on data and metrics, breaking down communication barriers and biases. She steps in to fill gaps as required, moves quickly, and seeks to build operational models between teams as bridges to getting things done.”"]']### Assistant: The agent's job is to provide IT consulting and staffing services, and today, the agent is reaching out to the user to discuss potential collaboration on a project related to service delivery and incident resolution in the retail industry.
### Human: Agent: ['S. Helen Roberts-Niemi', '• Over 24 years of experience in the healthcare industry with a wide-range of knowledge and skills •Experience includes network development, contracting, provider relations, claims adjudication, training and client relations• Thoroughly understands the importance of relationships with all provider types and clients • Demonstrated ability to analyze complex situations and implement practical, effective solutions •\uf020Meticulous with detail and organizational skills •\uf020Strong communication and presentation skills♦ Proven leader', 'Karna, LLC, a Celerian Group Company World Trade Center Health Program', 'Karna, LLC, a Celerian Group Company (Blue Cross Blue Shield South Carolina)', '[{"company":"Karna, LLC, a Celerian Group Company (Blue Cross Blue Shield South Carolina)","company_id":null,"location":"United States","positions":[{"description":"Work with the World Trade Center Health Program on behalf of NIOSH.Responsible for recruiting providers nominated by one or more of the seven World Trade Center Health Program Clinical Centers of Excellence (CCE\'s). Responsible for the ongoing education and maintenance of the provider network. Work directly with the CCE\'s, NIOSH and other stakeholders on any escalated provider issue or inquiry. Work with the World Trade Center Health Program on behalf of NIOSH.Responsible for recruiting providers nominated by one or more of the seven World Trade Center Health Program Clinical Centers of Excellence (CCE\'s). Responsible for the ongoing education and maintenance of the provider network. Work directly with the CCE\'s, NIOSH and other stakeholders on any escalated provider issue or inquiry.","duration":"Feb 2017 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Feb 2017","subtitle":"Karna, LLC, a Celerian Group Company (Blue Cross Blue Shield South Carolina)","title":"Provider Network Manager, World Trade Center Health Program"}],"url":""},{"company":"HealthSmart","company_id":"healthsmart","location":"","positions":[{"description":"As AVP, Network Development, I was responsible for the following, as well as, other projects as assigned: --Recruiting nominated providers for the World Trade Center Health Program on behalf of the seven WTC Clinical Centers of Excellence.---Responsible for securing contracts with assigned providers and building a direct provider network in states contiguous to West Virginia as part of a team dedicated to provider build out for a new client. ---Lead for the internal Service task force committee which is focused on innovative ways to improve customer satisfaction internally and externally.","duration":"Apr 2013 Jan 2017 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jan 2017","start_date":"Apr 2013","subtitle":"HealthSmart","title":"Assistant Vice President, Network Development"}],"url":"https://www.linkedin.com/company/healthsmart"},{"company":"HDR Consulting","company_id":null,"location":"Brentwood, TN","positions":[{"description":"Managed care negotiations, Due diligence for acquisitions, Strategic planning, Physician integration strategies, PHO and ACO development and management. Managed care negotiations, Due diligence for acquisitions, Strategic planning, Physician integration strategies, PHO and ACO development and management.","duration":"Jan 2013 Apr 2013 4 months","duration_short":"4 months","end_date":"Apr 2013","start_date":"Jan 2013","subtitle":"HDR Consulting","title":"Vice President"}],"url":""},{"company":"UnitedHealth Group","company_id":"unitedhealth-group","location":"Brentwood, TN","positions":[{"description":"Responsible for developing and maintaining the provider network (physicians, hospitals, ancillary groups and facilities, etc) in Middle and East Tennessee yielding a geographically competitive, broad access, stable network that achieved objectives for unit cost performance and trend management, and produced affordable and predictable products for customers and business partners. Negotiated Commercial, Medicare and Tenncare contracts. Responsible for developing and maintaining the provider network (physicians, hospitals, ancillary groups and facilities, etc) in Middle and East Tennessee yielding a geographically competitive, broad access, stable network that achieved objectives for unit cost performance and trend management, and produced affordable and predictable products for customers and business partners. Negotiated Commercial, Medicare and Tenncare contracts.","duration":"Feb 2011 Jan 2013 2 years","duration_short":"2 years","end_date":"Jan 2013","start_date":"Feb 2011","subtitle":"UnitedHealth Group","title":"Director, Network Contracting"}],"url":"https://www.linkedin.com/company/unitedhealth-group"},{"company":"Beech Street, A Viant Network","company_id":"beechstreet-corporation","location":null,"positions":[{"description":"Promoted to Director, Network Services from National Contracting Executive Responsible for growing and maintaining the provider network in KY, TN, OH, MD, DC and VA. In addition, acted as interim Director for Florida for a period of 3 months until new Director was hired. Acted as interim Director for NY, NJ, E.PA &nthe New England States until additional Director hired. Afterwards, responsible for all NY and NJ initiatives.Products included Health Benefit, Logo’d Wrap, Non logo’d Wrap, Consumer Card, Limited Benefit Plans, Auto Medical, Workers Comp & Medicare Advantage.\uf0a7Accomplishments:▪ Met pre-established contracting goals for states of NY and NJ▪ traveled extensively in NY and NJ meeting with provider targets and mentoring staff▪ Acted as region’s Subject Matter Expert for contact database manager application (Salesforce)▪ Member of the Claims Optimization Team","duration":"2007 2010 3 years","duration_short":"3 years","end_date":"2010","start_date":"2007","subtitle":"Beech Street, A Viant Network","title":"Director, Network Services"},{"description":"Responsible for overseeing provider network development in assigned states for all products.Worked in various states negotiating Hospital, IPA, PHO and Ancillary provider agreements to include Florida and Illinois, among other states.Accomplishments:Named Network Development employee for 2005 out of over 20 other contracting employees. Award given in recognition of meeting or exceeding pre-established goals, team work and leadership abilities.\uf0a7","duration":"2003 2007 4 years","duration_short":"4 years","end_date":"2007","start_date":"2003","subtitle":"Beech Street","title":"National Contracting Executive"}],"url":"https://www.linkedin.com/company/beechstreet-corporation"},{"company":"Roberts and Associates","company_id":null,"location":"","positions":[{"description":"As an independent consultant, contracted with various companies to provide managed care assistance. Accomplishments:Contracted with MedSolutions Radiology Network (MSI) to assist in building a managed care network of freestanding radiology facilities in IL, KY, NY, PA and NJ. During six month period, added over 200 facilities to the network at contracted rates below the established norm, exceeding targeted goal.Contracted with former employer, ppoNEXT, to assist in reviewing financial terms of existing provider contracts, interpreting the rates and loading the rates into an Access database.Contracted with Lourdes Hospital, Paducah, KY for six months during 1997 to assist in medical staff development and the recruitment of physicians to the Paducah area. Successfully recruited one Family Practice Physician and one Internal Medicine Physician to the community.","duration":"2001 2003 2 years","duration_short":"2 years","end_date":"2003","start_date":"2001","subtitle":"Roberts and Associates","title":"President, Independent Consulting Firm"}],"url":""},{"company":"ppoNext","company_id":"pponext","location":"","positions":[{"description":"REGIONAL CONTRACTING DIRECTOR9/1996 - 4/2001 ppoNEXT (formerly known as HealthStar, Inc.), Chicago, ILResponsible for new provider network development for national PPO network.Worked in various states negotiating Hospital, IPA and PHO agreements to include TN, TX, CO, AR, IN and KY, among others.Accomplishments:In addition to management responsibilities, added over 75 targeted Hospitals to the network during 1998, added 53 targeted Hospitals during 1999, and renegotiated 15 Hospital contracts during 2000, exceeding pre-established goals.After one year promoted to Regional Contracting Director from Provider Relations Manager","duration":"1994 2001 7 years","duration_short":"7 years","end_date":"2001","start_date":"1994","subtitle":"ppoNext","title":"Manager, Provider Relations (formerly known as HealthStar, Inc.)"}],"url":"https://www.linkedin.com/company/pponext"}]', '["Dana Drew “Helen provides top notch customer centric service for the World Trade Center Health Program clients. She is in constant communication with the CCEs and key stakeholders that are a part of this Program. She is a wonderful leader and puts countless hours, nights and weekends to ensure this Program is running effectively from a network standpoint so the patients have the care that they need. Helen is on the front line and in the trenches doing all that she can for the clients and the patients. her heart and soul is into this job and it shows! ”","Lisa Davidson “Although I have only worked with Helen for a little over a year, it has been a great experience. She is extremely knowledgeable, articulate and personable. Helen’s positive attitude and the respect others feel toward her are palpable”"]'] User: ['Sherman Jarvis', "I'm a peoples person, with an innate ability to form relationships and nurture older ones. I am also a very charismatic and competitive person, who thrives off action and making things happen. In business as well in life!", 'Somebody you should get to know!', 'UChicago Medicine', '[{"company":"UChicago Medicine","company_id":"university-of-chicago-medicine","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"UChicago Medicine","title":"Surgical Patient Service Technician"},{"description":"","duration":"Jun 2017 Oct 2020 3 years 5 months","duration_short":"3 years 5 months","end_date":"Oct 2020","start_date":"Jun 2017","subtitle":"UChicago Medicine","title":"patient transportation specialist"}],"url":"https://www.linkedin.com/company/university-of-chicago-medicine"},{"company":"Aspire Chicago","company_id":"aspire-chicago","location":"Westchester, Illinois","positions":[{"description":"supervision of individuals with intellectual and physical disabilities living in a community integrated home, with an emphasis on developing independent living skills supervision of individuals with intellectual and physical disabilities living in a community integrated home, with an emphasis on developing independent living skills","duration":"Sep 2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"Sep 2015","subtitle":"Aspire Chicago","title":"Direct Support Professional"}],"url":"https://www.linkedin.com/company/aspire-chicago"},{"company":"Cook County Government","company_id":"cook-county-government","location":"Chicago","positions":[{"description":"","duration":"Jun 2009 Jan 2012 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jan 2012","start_date":"Jun 2009","subtitle":"Cook County Government","title":"Youth development specialist"}],"url":"https://www.linkedin.com/company/cook-county-government"},{"company":"Metropolitan Family Services","company_id":"metropolitan-family-services","location":"","positions":[{"description":"Tutoring /Mentoring/ Life Skills Review subjects pertinent to fifth through eighth grade students Assist students in homework competency and completion Listen and advise students on personal matters Share own personal experiences as alternative to negative choices Encourage proper health routines for boys and girls ages ten to fourteen Tutoring /Mentoring/ Life Skills Review subjects pertinent to fifth through eighth grade students Assist students in homework competency and completion Listen and advise students on personal matters Share own personal experiences as alternative to negative choices Encourage proper health routines for boys and girls ages ten to fourteen","duration":"Oct 2007 Apr 2009 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2009","start_date":"Oct 2007","subtitle":"Metropolitan Family Services","title":"Community service Aide"}],"url":"https://www.linkedin.com/company/metropolitan-family-services"},{"company":"University of Chicago","company_id":"uchicago","location":"","positions":[{"description":"Organization/Leadership Implemented athletic training program or high school athletes Chaperoned twenty young adults to daily activities Aided in college application and acclamation process Organization/Leadership Implemented athletic training program or high school athletes Chaperoned twenty young adults to daily activities Aided in college application and acclamation process","duration":"Jun 2004 Jun 2005 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2005","start_date":"Jun 2004","subtitle":"University of Chicago","title":"Assistant Sports Camp Coordinator"}],"url":"https://www.linkedin.com/company/uchicago"}]', '["Robert Rivera, MHA, DHA “I have not only had the opportunity to work alongside Sherman, but I have also had the opportunity to manage him as well. Sherman Jarvis is by far one of the hardest working transporters we have at The University of Chicago Medicine. Jarvis continues to educate himself inside and outside of the organization, He is not only a team leader but also goes above and beyond in the workplace. He truly puts the patients first, offering top quality care. ”","Vincent Singleton “Having shared field time with Sherman as football teammates in college and having him as a member of the executive board when I was President of the student organization ABLE, one of my observations is that he has a personality that fills a room. Following college, on a chance meeting, I was pleased, and none too surprised, to learn that he was directing his ability-to-connect to the development of youth. I am certain he will continue to make a positive impact on the lives of young people.”"]']### Assistant: The agent's job is to manage provider networks and maintain relationships with clients, and today the user is reaching out to the agent because they need assistance in developing independent living skills for individuals with disabilities.
### Human: Agent: ['Elizabeth (Bees) Hackett', "I AM AN Illustrator • Actress I've owned and managed an island resort in the South Pacific and traveled and lived all over the world. I enjoy the collaborative process as well as complete autonomy. In this summary I've included links to a portfolio site that showcases my drawing skills. I have also listed my acting experience and I am always interested in working with other talented actors on interesting projects. ACTING EXPERIENCE: Television: Renegade Silk Stalkings Rising Sun Theater: Oliver - Nancy The Curious Savage - Lily Belle Overtones - Hetty The Effect of Gamma Rays on Man in the Moon Marigolds - Beatrice Bye Bye Birdie - Kim MacAfee The Mousetrap - Miss Casewell Mark Twain's Diaries of Adam and Eve - Eve Somewhere In Between - Janice The Plot, Like Gravy, Thickens - Allegra Worthington Pallazio - Hunter Illustration Portfolio: https://www.flickr.com/photos/beeso99/albums Email: beeshackett@gmail.com", 'Artist', '©Edgeplay Pin-Ups', '[{"company":"©Edgeplay Pin-Ups","company_id":null,"location":"Luverne, MN","positions":[{"description":"©Edgeplay Pin-Ups\\"Modern Day Pin-up with a nipple twist\\"https://www.flickr.com/photos/beeso99/albums ©Edgeplay Pin-Ups\\"Modern Day Pin-up with a nipple twist\\"https://www.flickr.com/photos/beeso99/albums","duration":"Jul 2013 - Present 8 years 11 months","duration_short":"8 years 11 months","end_date":"Present","start_date":"Jul 2013","subtitle":"©Edgeplay Pin-Ups","title":"Owner / Digital Artist"}],"url":""},{"company":"Modus Vivendi Staging","company_id":null,"location":"Austin, TX","positions":[{"description":"Modus Vivendi provides home staging services for homeowners, realtors, and builders in the Austin area. Whether you have issues with color or clutter, too much empty space or cramped quarters, having your home staged by us can help give your home that extra edge needed in the Austin real estate market. Modus Vivendi provides home staging services for homeowners, realtors, and builders in the Austin area. Whether you have issues with color or clutter, too much empty space or cramped quarters, having your home staged by us can help give your home that extra edge needed in the Austin real estate market.","duration":"Mar 2003 Jul 2010 7 years 5 months","duration_short":"7 years 5 months","end_date":"Jul 2010","start_date":"Mar 2003","subtitle":"Modus Vivendi Staging","title":"Owner / Home Stager"}],"url":""},{"company":"Elizabeth Hackett Design","company_id":null,"location":"","positions":[{"description":"Freelance Web design, corporate identity, print collateral Freelance Web design, corporate identity, print collateral","duration":"Feb 1994 Jun 2008 14 years 5 months","duration_short":"14 years 5 months","end_date":"Jun 2008","start_date":"Feb 1994","subtitle":"Elizabeth Hackett Design","title":"Graphic Designer"}],"url":""},{"company":"Hideaway Island Resort","company_id":null,"location":"Port Vila, Vanuatu","positions":[{"description":"• Hideaway Island is a PADI 5 Star Gold Palm diving resort on a private island in Vanuatu. • Responsible for overall management of resort operations and 30+ staff. • Created new branding, including web site, brochures and print advertising.• Oversaw the capital expansion of the resort, including the building of new bungalows, a luxury villa and new conference facility, resulting in a 50% profitability increase in the first 12 months. • Hideaway Island is a PADI 5 Star Gold Palm diving resort on a private island in Vanuatu. • Responsible for overall management of resort operations and 30+ staff. • Created new branding, including web site, brochures and print advertising.• Oversaw the capital expansion of the resort, including the building of new bungalows, a luxury villa and new conference facility, resulting in a 50% profitability increase in the first 12 months.","duration":"2003 2005 2 years","duration_short":"2 years","end_date":"2005","start_date":"2003","subtitle":"Hideaway Island Resort","title":"Partner and General Manager"}],"url":""}]', '["Thuy Phan “Bees was a pleasure to work with. She has a very down-to-earth personality, is patient, and is willing to try out different ideas. Our architect designed the living room an odd shape and we weren\'t able to sell our condo for 6 months. We hired a staging company to help, but it still didn\'t sell. Bees re-staged it within the budget that I requested and it sold within 3 weeks. Great job Bees!!!”","Denni Shefrin “Working with the Hacketts was a delight. Not only was the market fast paced in the Seattle area at the time, but several buyers were immediately smitten with how the townhome was decorated –beautifully and tastefully. Multiple offers were received within 48 hours and the townhome sold $15,000 above the asking price! Bees has an amazing flair for interior design and can make any room feel warm and inviting.”"]'] User: ['Shannon Kirschbaum', 'Shannon Kirschbaum is a real Estate agent working with Long and Foster, we are a International Company. We have two offices, one in Deltaville and the second in White stone Virginia. We serve the entire Middle Peninsula and Northern Neck. I moved from coastal New Jersey 24 years ago to the beautiful and bountiful Chesapeake to raise my family. I brought my design intuition with me and opened Fabric Fiesta design studio in 1999. I have been both a fabricator and a designer bringing design concepts to life for over twenty-five years. My goal has always been to provide superior custom interiors and services. I am thrilled to offer the same outstanding services as a licensed professional Realtor. I can assist sellers with inviting redesign and enhanced curb appeal. I can help the buyer visualize and personalize their newest treasure. Whether you are a buyer or seller I can help you prioritize your needs and help expedite the process.', 'Professional Realtor & Designer', 'Long and Foster, REALTORS', '[{"company":"Long and Foster, REALTORS","company_id":"long-and-foster-realtors","industry":"Leasing Real Estate","location":"Bay/River, White Stone, VA","positions":[{"description":"Superior services as a licensed professional Realtor, assisting sellers with inviting redesign and enhanced curb appeal, helping buyers visualize and personalize their newest treasure. Superior services as a licensed professional Realtor, assisting sellers with inviting redesign and enhanced curb appeal, helping buyers visualize and personalize their newest treasure.","duration":"2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2019","subtitle":"Long and Foster, REALTORS","title":"Licensed Professional Realtor"}],"url":"https://www.linkedin.com/company/long-and-foster-realtors"},{"company":"Fabric Fiesta Inc.","company_id":null,"location":"Cobbs Creek, BA","positions":[{"description":"Managerial and administrative tasks in support of daily business operations.Communicate effectively with commercial and residential clients regarding design projects.Estimates, supervise production schedules, and oversee inventory and purchasing.Quality customer service standards that ensure satisfaction and promote referrals. Managerial and administrative tasks in support of daily business operations.Communicate effectively with commercial and residential clients regarding design projects.Estimates, supervise production schedules, and oversee inventory and purchasing.Quality customer service standards that ensure satisfaction and promote referrals.","duration":"Nov 1997 - Present 24 years 2 months","duration_short":"24 years 2 months","end_date":"Present","start_date":"Nov 1997","subtitle":"Fabric Fiesta Inc.","title":"Owner/Designer"}],"url":""},{"company":"OPTIGEN INC","company_id":"optigen-inc","location":"Jacksonville Beach Florida","positions":[{"description":"Dedicated and motivated professional with a strong background in Sales, Business Development, and Customer Service. Many years of successful experience consulting on multifaceted projects, exceeding expected goals, and fostering profitable relationships with a wide range of clients, colleagues, and key business partners. Solid reputation for resolving complex issues. Commended for organization, perseverance, efficiency, and timeline management skills. Increased regional and territory sales by 400%. Increased regional sales accounts while servicing current accounts. Leading and training 15 Respiratory Therapists. Promoted patient compliance through assessment and training.","duration":"Nov 2015 Feb 2019 3 years 4 months","duration_short":"3 years 4 months","end_date":"Feb 2019","start_date":"Nov 2015","subtitle":"OPTIGEN INC","title":"Regional Sales Manager Mid-Atlantic"}],"url":"https://www.linkedin.com/company/optigen-inc"},{"company":"Optigen","company_id":null,"location":"Tidewater Va","positions":[{"description":"Contract respiratory therapist. Responsible for initial patent contract. Scheduling of CPAP setups. Training, educating all CPAP users. Accountable for all inventory and consequent CPAP follow-up. Contract respiratory therapist. Responsible for initial patent contract. Scheduling of CPAP setups. Training, educating all CPAP users. Accountable for all inventory and consequent CPAP follow-up.","duration":"Jan 2012 Nov 2015 3 years 11 months","duration_short":"3 years 11 months","end_date":"Nov 2015","start_date":"Jan 2012","subtitle":"Optigen","title":"Respiratory Therapist"}],"url":""}]', '["Tammy M. Blaser, MSCS “Shannon is a gifted and multi-talented Regional Sales Manager, Interior Designer, and Respiratory Therapist. I have known Shannon since 2010 and I never stop being amazed at her energy and quality of work. She also has a knack for effectively working with diverse groups of people and is a change agent who demonstrates flexibility and resilience. ”","Morgan Hopkins “Shannon is the epitome of professional. She is extremely knowledgeable in not only the medical field, but all aspects of sales and customer relations. She is an excellent relationship builder and creates confidence in her colleagues and her customers/clients. ”"]']### Assistant: The agent's job is to provide superior custom interiors and services as a licensed professional Realtor, and today the agent is reaching out to the user because they need to assist the user in selling their property and enhancing its curb appeal through inviting redesign.
### Human: Agent: ['Josh Clark', 'Goal-oriented leader with strong communication and people skills. Experienced District manager responsible for own market and others throughout career. Passionate leader, multiple award winner, excellent presentation skills. Diverse background with all aspects of retail operations (P&L, merchandising, sales, customer service, inventory. personnell and payroll management, people development and manpower planning). Specialties: Foundations of Leadership DM Onboarding – Train the Trainer Developing Others; Correcting Performance Problems; Giving Recognition; Moving from Conflict to Collaboration Confrontation Skills - managing conflict with managerial courage Learning/Teaching Retail Excellence - reinforcing business acumen through strong behaviors Strength Finder 2.0 - Strategic, Activator, Positivity, Developer, Analytical Understanding People Styles in the Field', 'NOW HIRING DISTRICT MANAGERS. MESSAGE ME FOR DETAILS', 'Public Storage', '[{"company":"Public Storage","company_id":"public-storage","industry":"Leasing Real Estate","location":null,"positions":[{"description":"","duration":"Jan 2021 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Public Storage","title":"Senior District Manager"},{"description":"","duration":"Nov 2017 Dec 2020 3 years 2 months","duration_short":"3 years 2 months","end_date":"Dec 2020","start_date":"Nov 2017","subtitle":"Public Storage","title":"District Manager"}],"url":"https://www.linkedin.com/company/public-storage"},{"company":"GUESS?, Inc.","company_id":"guess-","location":"","positions":[{"description":"","duration":"Jan 2014 Nov 2017 3 years 11 months","duration_short":"3 years 11 months","end_date":"Nov 2017","start_date":"Jan 2014","subtitle":"GUESS?, Inc.","title":"District Manager"}],"url":"https://www.linkedin.com/company/guess-"},{"company":"Tillys","company_id":null,"location":"Maryland/Virginia","positions":[{"description":"","duration":"Nov 2011 Nov 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"Nov 2013","start_date":"Nov 2011","subtitle":"Tillys","title":"District Manager"}],"url":""},{"company":"PacSun","company_id":"pacific-sunwear","location":"","positions":[{"description":"Oversee talent development and drive business results in the Baltimore/DC area Oversee talent development and drive business results in the Baltimore/DC area","duration":"Mar 1998 Nov 2011 13 years 9 months","duration_short":"13 years 9 months","end_date":"Nov 2011","start_date":"Mar 1998","subtitle":"PacSun","title":"District Manager"}],"url":"https://www.linkedin.com/company/pacific-sunwear"}]', '["Jeannine McEllen “I have had the pleasure of working closely with Josh at both Pacific Sunwear and Tillys. He is a passionate result driven leader, who develops and motivates his team to succeed. Josh\'s communication style is direct and he is well respected amongst his peer group. He consistently challenges himself, his peers, and his team to deliver top line results. Josh\'s passion for the brand and commitment to excellence sets himself apart from others. He has been an amazing partner to work with and inspires me daily. Any organization will excel by having Josh as part of there team.”","Joe Casiano “Josh is a people focused leader. He has not only developed talent within his own market, but has always influenced the markets around him. He leads by example and is always there to provide real time support and feedback. Josh is able to present vision and purpose with ease. Excellent Communication/Presentation Skills. His approachable style and listening skills are valued to all who come in contact with him.”"]'] User: ['Emily Frazee', 'Highly motivated individual seeking to launch a successful business career in professional sales, communications, marketing, consulting or management.', 'Executive Operations and Digital Coordinator', 'Kroeger Commercial Real Estate', '[{"company":"Kroeger Commercial Real Estate","company_id":null,"location":"Orlando, Florida, United States","positions":[{"description":"","duration":"Jan 2019 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Kroeger Commercial Real Estate","title":"Realtor Assistant"}],"url":""},{"company":"Love Your Home Orlando","company_id":null,"location":"Winter Park, Florida, United States","positions":[{"description":"","duration":"Aug 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2021","subtitle":"Love Your Home Orlando","title":"Marketing Assistant"}],"url":""},{"company":"Russell B Rainey, DMD","company_id":"russell-b-rainey-dmd","location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Oct 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Russell B Rainey, DMD","title":"Digital Media Coordinator"}],"url":"https://www.linkedin.com/company/russell-b-rainey-dmd"},{"company":"Rainey Leadership Learning","company_id":null,"location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Sep 2020 Jun 2022 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2022","start_date":"Sep 2020","subtitle":"Rainey Leadership Learning","title":"Executive Operations and Digital Coordinator"}],"url":""},{"company":"Tallahassee Plastic Surgery Clinic","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"May 2019 Mar 2020 11 months","duration_short":"11 months","end_date":"Mar 2020","start_date":"May 2019","subtitle":"Tallahassee Plastic Surgery Clinic","title":"Human Resources/ Marketing Intern"}],"url":""},{"company":"Hearth & Soul","company_id":"hearth-soul","location":"Tallahassee, Florida","positions":[{"description":"","duration":"Feb 2019 Mar 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2020","start_date":"Feb 2019","subtitle":"Hearth & Soul","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/hearth-soul"},{"company":"Orlando Science Center","company_id":"orlando-science-center","location":"Orlando, Florida Area","positions":[{"description":"","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"Orlando Science Center","title":"Summer Camp Counselor"}],"url":"https://www.linkedin.com/company/orlando-science-center"},{"company":"Orlando Realty Service Inc","company_id":"orlando-realty-service-inc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"Orlando Realty Service Inc","title":"Assistant"}],"url":"https://www.linkedin.com/company/orlando-realty-service-inc"},{"company":"Kroeger Properties LLC","company_id":"kroeger-properties-llc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2014 2017 3 years","duration_short":"3 years","end_date":"2017","start_date":"2014","subtitle":"Kroeger Properties LLC","title":"Assistant"}],"url":"https://www.linkedin.com/company/kroeger-properties-llc"}]', '["Mary Kroeger “Emily has worked for us for many years in many different capacities. She was an outstanding employee who went above and beyond in her position. She possesses maturity beyond her years, and has offered insight and growth in the marketing of our business. She is missed and I highly recommend her to any future employer.”","Anslie Jackson Bates “Emily is a joy to work with. She has exceptional leadership and motivational skills, and she is a great teammate with much expertise in customer service. She is loyal, insightful and always has a positive attitude. ”"]']### Assistant: The agent's job is to recruit district managers for a leasing real estate company. Today, the agent is reaching out to the user because they need to discuss potential career opportunities in district management.
### Human: Agent: ['Don Henninger', 'I have been a top media executive and business leader for over 35 years in Arizona. My newspaper journey ultimately led to my role as managing editor of the Arizona Republic and then later publisher/CEO of the Phoenix Business Journal. My experience and connections were the basis for over 850 columns, must-reads for anyone in business. I now work as a leadership, business development and communications consultant, with services ranging from public speaking and team building to executive-level relationship development.', 'SCOTT', 'SCOTT -- Scottsdale Coalition of Today and Tomorrow', '[{"company":"SCOTT -- Scottsdale Coalition of Today and Tomorrow","company_id":null,"location":"Scottsdale","positions":[{"description":"In 2016, I was asked to consider forming a leadership group for Scottsdale. I am now founder and executive director of SCOTT, the Scottsdale Coalition of Today & Tomorrow. SCOTT is a start-up non-profit group of business and civic leaders who will work to promote and advance important issues in the city.For more: http://scottnow.com","duration":"Jan 2017 - Present 4 years 7 months","duration_short":"4 years 7 months","end_date":"Present","start_date":"Jan 2017","subtitle":"SCOTT -- Scottsdale Coalition of Today and Tomorrow","title":"Executive Director"}],"url":""},{"company":"DH Advisors","company_id":null,"location":"Phoenix, Arizona Area","positions":[{"description":"For 13 years, I was the publisher of the Phoenix Business Journal and for 15 years before that, I had a number of news jobs at the Arizona Republic/Phoenix Gazette, eventually being promoted to managing editor. In other words, I know more about how to build a successful business community in Phoenix than just about anyone else in town!I am continuing my work by becoming a community entrepreneur, helping empower people to improve themselves, their businesses and their communities overall. I’m working with key organizations and top executives in town, by helping leaders expand their personal and professional relationships. I have developed a speaking platform with a deep library of resources and information to help our community. Offerings include keynote speeches and workshops on topics like leadership, values and communications for individual companies or large group gatherings. I also have many years of experience emcee-ing events and moderating news and expert panels.","duration":"Sep 2014 - Present 6 years 11 months","duration_short":"6 years 11 months","end_date":"Present","start_date":"Sep 2014","subtitle":"DH Advisors","title":"Principal"}],"url":""},{"company":"Scottsdale Area Chamber of Commerce","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2018 May 2018 4 months","duration_short":"4 months","end_date":"May 2018","start_date":"Feb 2018","subtitle":"Scottsdale Area Chamber of Commerce","title":"Interim president/CEO"}],"url":""},{"company":"Phoenix Business Journal","company_id":"phoenix-business-journal","location":"","positions":[{"description":"Formerly editor","duration":"2001 2014 13 years","duration_short":"13 years","end_date":"2014","start_date":"2001","subtitle":"Phoenix Business Journal","title":"Publisher"}],"url":"https://www.linkedin.com/company/phoenix-business-journal"},{"company":"The Arizona Republic","company_id":"the-arizona-republic","location":"","positions":[{"description":"","duration":"1995 1997 2 years","duration_short":"2 years","end_date":"1997","start_date":"1995","subtitle":"The Arizona Republic","title":"Managing editor"}],"url":"https://www.linkedin.com/company/the-arizona-republic"},{"company":"Phoenix Gazette","company_id":null,"location":"","positions":[{"description":"Also: Sports editor, business editor","duration":"1982 1995 13 years","duration_short":"13 years","end_date":"1995","start_date":"1982","subtitle":"Phoenix Gazette","title":"Managing editor"}],"url":""},{"company":"Yuma Daily Sun","company_id":null,"location":"Yuma, Arizona Area","positions":[{"description":"","duration":"Jun 1981 May 1982 1 year","duration_short":"1 year","end_date":"May 1982","start_date":"Jun 1981","subtitle":"Yuma Daily Sun","title":"News editor"}],"url":""},{"company":"Uniontown Morning Herald","company_id":null,"location":"","positions":[{"description":"","duration":"1979 1982 3 years","duration_short":"3 years","end_date":"1982","start_date":"1979","subtitle":"Uniontown Morning Herald","title":"Reporter"}],"url":""},{"company":"Connellsville Daily Courier","company_id":null,"location":"","positions":[{"description":"","duration":"1977 1979 2 years","duration_short":"2 years","end_date":"1979","start_date":"1977","subtitle":"Connellsville Daily Courier","title":"Reporter"}],"url":""}]', '["“\ue080Don is a very knowledgeable and dedicated individual who understands the nuances of business, marketing and especially media. I\'ve had the pleasure of working with him in both the business and non-profit arenas where he consistently develops a clear view of what needs to be done, a plan to get it done, and coordinates his team and colleagues to great effect. Don\'s vision, technical and business knowledge, and connections have made him an incredible asset to me and anyone who is fortunate enough cross paths with him. Don has been a friend and mentor to me and I highly recommend him and DH Advisors.”","\\"Don Henninger\'s name is synonymous with quality - personally and professionally. He is an exceptional individual whose integrity, depth of experience and sincere willingness to assist others are hallmarks of his character. Any interaction with Don leaves one feeling better about one\'s self and the world in general, a rarity by any comparison.\\""]'] User: ['Sarah Behrens', 'I am a passionate marketer with 10 years of agency and brand experience, skilled in creative problem solving, strategic and analytical thinking, and fostering long lasting agency, partner, and cross-functional relationships.', 'Senior Manager, Marketing at DoorDash', 'DoorDash', '[{"company":"DoorDash","company_id":"doordash","industry":"Internet","location":null,"positions":[{"description":"Leading co-marketing for strategic partnerships.","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"DoorDash","title":"Senior Manager, Partnership Marketing"},{"description":"","duration":"May 2020 Oct 2020 6 months","duration_short":"6 months","end_date":"Oct 2020","start_date":"May 2020","subtitle":"DoorDash","title":"Contract: Senior Manager, Partner Marketing at DoorDash"}],"url":"https://www.linkedin.com/company/doordash"},{"company":"California Academy of Sciences","company_id":"california-academy-of-sciences","location":null,"positions":[{"description":"• Established the annual marketing strategic plan to execute a $5M ad budget to achieve $18.2M in revenue• Led the agency relationship; managing the creative and media strategy, production and budget across innovative digital, streaming, broadcast, social media, and other media • Cross-functional lead across creative, consumer insights, exhibits, web, comms and sales teams on brand and other product marketing initiatives • Led the SEM strategy and managed the digital agency relationship, maintaining a 10.5% CTR and $6+ ROI• Managed budget and KPIs, layering Nielsen, google analytics, and customer data to recommend optimizations• Supervised a Marketing Assistant and an ongoing marketing internship program• Executed the content strategy for promotional emails maintaining an average CTR of 3.5%• Led the program development for Academy for All DE&I initiatives, serving 330,000 low-income individuals and families throughout the Bay Area for free and reduced admission and programs","duration":"Jan 2020 May 2020 5 months","duration_short":"5 months","end_date":"May 2020","start_date":"Jan 2020","subtitle":"California Academy of Sciences","title":"Senior Marketing Manager"},{"description":"","duration":"Dec 2016 Jan 2020 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jan 2020","start_date":"Dec 2016","subtitle":"California Academy of Sciences","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/california-academy-of-sciences"},{"company":"Heat (Advertising, not basketball)","company_id":"thisisheat","location":"san francisco, california","positions":[{"description":"• Led cross-functional teams to develop and execute creative strategies to hit KPIs across TV, digital, POS, social media and on-site activations• Analyzed performance and gave optimization recommendations• Defined the scope and timeline for projects and managed budgets• Managed an Asst. Brand Manager across all clients• Launched new product, co-branding, native/editorial contentand influencer campaigns","duration":"Sep 2014 Dec 2016 2 years 4 months","duration_short":"2 years 4 months","end_date":"Dec 2016","start_date":"Sep 2014","subtitle":"Heat (Advertising, not basketball)","title":"Brand Supervisor- Twitter, Expedia, Esurance, Levi\'s, La Crema, Bank of the West"}],"url":"https://www.linkedin.com/company/thisisheat"},{"company":"FCB West","company_id":"fcbglobal","location":"san francisco bay area","positions":[{"description":"• Instrumental in the strategy and execution of campaigns for Kikkoman, and an integrated launch of a new product for Ghirardelli.• Managed multi-million dollar production budgets and tracked profitability of all projects.• Mentored interns over the course of several months.• Presented competitive and SWOT analysis to CMO quarterly.","duration":"Apr 2014 Sep 2014 6 months","duration_short":"6 months","end_date":"Sep 2014","start_date":"Apr 2014","subtitle":"FCB West","title":"Brand Manager- Ghirardelli, Kikkoman"}],"url":"https://www.linkedin.com/company/fcbglobal"},{"company":"McCann Worldgroup","company_id":"mccannworldgroup","location":"Dallas, TX","positions":[{"description":"• Presented competitive SWOT analysis reports on a quarterly basis.• Managed estimates and the budget for all projects.• Assisted in managing the strategy and creative for integrated brand campaigns across media.• Managed content creation and strategy for NFL and NBA sponsorships, LGBT initiatives, and social media.","duration":"Jun 2013 Apr 2014 11 months","duration_short":"11 months","end_date":"Apr 2014","start_date":"Jun 2013","subtitle":"McCann Worldgroup","title":"Assistant Brand Manager- American Airlines"}],"url":"https://www.linkedin.com/company/mccannworldgroup"},{"company":"The Richards Group","company_id":"the-richards-group","location":"Dallas, Texas","positions":[{"description":"• Assisted in research and presentation prep for seven new business pitches.• Researched and suggested the agency’s 2013 competitive set.• Tracked changes, approvals, and direction from internal and client meetings for digital, print, and broadcast.• Created SWOT/competitive reports and presented digital trends to 25 peers and superiors, weekly.","duration":"Nov 2012 Jun 2013 8 months","duration_short":"8 months","end_date":"Jun 2013","start_date":"Nov 2012","subtitle":"The Richards Group","title":"Brand Coordinator- The Home Depot, Chick-fil-a, New Business"}],"url":"https://www.linkedin.com/company/the-richards-group"},{"company":"Chick-fil-A Corporate","company_id":"chick-fil-a-corporate","location":"Greater Austin Area, 17 locations","positions":[{"description":"• Analyzed IRI data to inform regional marketing decisions.• Increased sales by 20% with marketing initiatives across the website, social mediaand 21 in-store events.• Was promoted to plan and executed Chick-fil-A’s sponsorship with the University ofTexas, managing over 60 people for Corporate events.• Managed POS and in-store promotional materials and created marketing materials such as emails, flyers, blog and social content.• Managed a team of interns each quarter.","duration":"Jun 2011 Nov 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Nov 2012","start_date":"Jun 2011","subtitle":"Chick-fil-A Corporate","title":"Regional Marketing Manager- Austin"}],"url":"https://www.linkedin.com/company/chick-fil-a-corporate"},{"company":"The Miracle Foundation","company_id":"miraclefoundation","location":"Austin, Texas","positions":[{"description":"• Created social media content and composed blog entries, press releases, and e-blasts.• Assisted Marketing Director with city-wide conferences, events and fundraising efforts.","duration":"May 2010 Sep 2010 5 months","duration_short":"5 months","end_date":"Sep 2010","start_date":"May 2010","subtitle":"The Miracle Foundation","title":"Marketing & Social Media Assistant"}],"url":"https://www.linkedin.com/company/miraclefoundation"},{"company":"Texas A&M University","company_id":"texas-a&m-university","location":"College Station, TX","positions":[{"description":"• Conducted research using SPSS, LexisNexis and other data systems for research to be published on the effect of corporate name changes.• Prepared course material and managed communications, scheduling and emails.","duration":"May 2009 May 2010 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2010","start_date":"May 2009","subtitle":"Texas A&M University","title":"Marketing Research Assistant"}],"url":"https://www.linkedin.com/company/texas-a&m-university"}]', '["Amanda Parker “I feel honored to have worked alongside Sarah and look to her as my mentor. I admire her ability to make decisions on the spot and saw the direct, successful outcomes from her strategies and campaigns. I watched her seamlessly take on greater responsibilities as she grew from Marketing Manager to Senior Marketing Manager. Her enthusiasm, dedication, innovativeness, and humble leadership makes Sarah such an awesome person to work with.”","Olivia Balicki “Sarah is one of the best people i\'ve ever had on my team and i hope to have the chance to work with her again. She excels at developing strong, genuine relationships with everyone around her (including senior level clients), she\'s on-top of the details while also able to think about the big picture and she truly cares about the work that she does which shows in the results. On top of that she\'s a great person to be around. ”"]']### Assistant: The agent's job is to provide leadership, business development, and communication consultancy services, and today the user is reaching out to the agent because they need assistance in fostering long-lasting agency relationships and strategic partnerships in their role as Senior Manager, Marketing at DoorDash.
### Human: Agent: ['Aldo Arata', 'Golden Aviation Group LLC, can provide effective and professional representation to your Company with a wide range of consulting to protect your asset while your aircraft is undergoing maintenance at a MRO during EOL preparing to delivery it to next operator. Our Company counts with highly skilled certified FAA Technicians over 38 years in the aviation business and experience in all aspects of aircraft services, major repairs, records maintenance and checks. Golden Aviation Group LLC, provide technical assistance and technical support and parts to Companies in need full aircraft heavy maintenance and inspection, our staff is throughly familiar with FAR\'s requirement, interpretation and application of: service bulletins, airworthiness directives, modifications, STC\'s, special projects, WDM, NDT, records, specification, drawings and certification MRO’s with overseas countries Aviation Companies. Our staff is experienced with aircraft such as: large turbine aircraft, small turbine aircraft, turbo-prop aircraft and business jets. We at, Golden Aviation Group LLC, take very serious and are very proud of our quality service, turn time and competitive prices. We offer true peace of mind for the busy Executive. Let\'s work together and create a winning combination. We eagerly await your e-mail. E-mail: goldenaviationgroup@gmail.com Telephones: 904-704-5406 "Working to provide our customers with the best quality service, turn time and competitive prices".', 'Golden Aviation Group, LLC', 'Golden Aviation Group, LLC', '[{"company":"Golden Aviation Group, LLC","company_id":null,"location":"Tampa, Florida","positions":[{"description":"Aviation Consulting and Technical Representation Services. Aviation Consulting and Technical Representation Services.","duration":"Dec 2016 - Present 5 years 5 months","duration_short":"5 years 5 months","end_date":"Present","start_date":"Dec 2016","subtitle":"Golden Aviation Group, LLC","title":"Ceo at Golden Aviation Group, LLC"}],"url":""},{"company":"Flightstar Aviation Services","company_id":null,"location":"Jacksonville, Florida","positions":[{"description":"QA/QC at C-Checks & Major Structural repairs. Project Inspector B-747, B-767, B-757, B-727, B-737 Classic and NG, MD-80/90, Airbus 320. QA/QC at C-Checks & Major Structural repairs. Project Inspector B-747, B-767, B-757, B-727, B-737 Classic and NG, MD-80/90, Airbus 320.","duration":"Apr 2012 - Present 10 years 1 month","duration_short":"10 years 1 month","end_date":"Present","start_date":"Apr 2012","subtitle":"Flightstar Aviation Services","title":"Senior QA/QC Project Inspector"}],"url":""},{"company":"Flightstar Aircraft Services","company_id":null,"location":"Jacksonville, Florida","positions":[{"description":"Cargo Door Convertion Modification B-737/400/500.STC STO1827LA, Cargo Door Modification Drawing List. STC STO1806LA, Ventura Aerospace Drawing List Installation, 9G Bulkhead.STC STO2319LA, Main Deck Cargo Loading System, Ancra International LLC. Projects: B-737 /400 / 500N263VTN291CSN737WFN905AGN782AGN682AGN148ASN455KA5N-JRT / MS-3 Program Cargo Door Convertion Modification B-737/400/500.STC STO1827LA, Cargo Door Modification Drawing List. STC STO1806LA, Ventura Aerospace Drawing List Installation, 9G Bulkhead.STC STO2319LA, Main Deck Cargo Loading System, Ancra International LLC. Projects: B-737 /400 / 500N263VTN291CSN737WFN905AGN782AGN682AGN148ASN455KA5N-JRT / MS-3 Program","duration":"Apr 2012 - Present 10 years 1 month","duration_short":"10 years 1 month","end_date":"Present","start_date":"Apr 2012","subtitle":"Flightstar Aircraft Services","title":"Senior QC/QA Project Inspector Cargo Door Conversion"}],"url":""},{"company":"Hummingbird Aviation Corporation","company_id":null,"location":"Tampa, Florida","positions":[{"description":"Technical Representation and Consulting Services Technical Representation and Consulting Services","duration":"Nov 2000 Feb 2011 10 years 4 months","duration_short":"10 years 4 months","end_date":"Feb 2011","start_date":"Nov 2000","subtitle":"Hummingbird Aviation Corporation","title":"President / CEO"}],"url":""},{"company":"DHL Worlwide Cargo","company_id":null,"location":"Lima, Perú","positions":[{"description":"Technical Representative Heavy Maintenance in South America with DHL Cargo. DC-8/73F. Technical Representative Heavy Maintenance in South America with DHL Cargo. DC-8/73F.","duration":"Jan 1999 Jan 2000 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2000","start_date":"Jan 1999","subtitle":"DHL Worlwide Cargo","title":"Technical Representative South America"}],"url":""},{"company":"Israel Aircraft Industries","company_id":null,"location":"Miami, Florida","positions":[{"description":"Production Control Coordinator. Projects: Israeli Air Force C-130 Production Control Coordinator. Projects: Israeli Air Force C-130","duration":"Jan 1993 Jun 1999 6 years 6 months","duration_short":"6 years 6 months","end_date":"Jun 1999","start_date":"Jan 1993","subtitle":"Israel Aircraft Industries","title":"Production Control Coordinator"}],"url":""},{"company":"Air Peru Airlines","company_id":null,"location":"Lima, Peru","positions":[{"description":"Assitant Manager Flight Line. Control of Airline Fleet Maintenance Programs. ( FAR 121 ). Assitant Manager Flight Line. Control of Airline Fleet Maintenance Programs. ( FAR 121 ).","duration":"Jan 1984 Mar 1989 5 years 3 months","duration_short":"5 years 3 months","end_date":"Mar 1989","start_date":"Jan 1984","subtitle":"Air Peru Airlines","title":"Assistant Manager Flight Line"}],"url":""},{"company":"Aviation Institute of Maintenance","company_id":"aviationaim","location":"Lima, Perú","positions":[{"description":"Aircraft Airframe & Powerplant Technician ICAO ( 521 ) and FAA ( 2792358 ) Certifications.Trainings: DC-3, DC-4, DC6, Turbopropeller F-27, F-28, L-1011, DC-8, B-727/100/200, B717, DC-10,B-757/200/300, B-767, Airbus 319/320, MD-80/90, B-737/300/400/500 Classic, B-737/700/800/900 NG, C-130, Boeing Major and minor structural repairs.Other skills:Flight Line TechnicianHeavy Maintenance TechnicianProduction Control CoordinatorContinental Sceptre programIPC Support TechnicianAuditor and RecordsQC / QA Project Inspector Aircraft Structural RepairsQC / QA Project Inspector Cargo ConvertionsFAA Seminar FAR 1-91ETOPS / RVSM TrainingQC / QA Program Inspector / Raytheon / Challenger / Gulfstream. FAR 135QC/QA Project Inspector FAR 145RII Authorizations: Fedex, Delta, SWA, UPS, DHL, ASTAR, OAI Air, National Airlines, Southeast Airlines, United Airlines, Jet Blue, DeltaFlight Mechanic B-727/200, B-757Complete Overhaul Reciprocating Engines, Disassembly, Assembly, Installation and Run-Up Engines on Aircraft DC-3, DC-4 and DC-6 ( 5 years experience )Windows, Excel officeLanguages:English and Spanish.American Citizen.","duration":"Jan 1970 Dec 1972 3 years","duration_short":"3 years","end_date":"Dec 1972","start_date":"Jan 1970","subtitle":"Aviation Institute of Maintenance","title":"Aviation Technical School of Perú"}],"url":"https://www.linkedin.com/company/aviationaim"}]', '["Salvatore Nigro “I had the pleasure of knowing and working in many different occasions with Aldo Arata since the late 1980’s. He far exceeded expectations in all of the projects that our teams have worked. His extensive background in Technical Inspections, Non Destructive Testing NDT and process adudits became very apparent when he revised and approved the company’s processes and procedures that my team presented as improvements. I consider him a Subject Matter Expert (SME) for compliance and regulations. He excels in aviation technological expertise and regulations. He has inspected and approved fleet campaign projects to comply with Airworthiness Directives AD in record time to complete customer satisfaction and his quality oversight of the numerous contracts has reduced the risk for the company. Our teams were able to modify existing service tools and revise inspection steps to fully satisfy all the requirements of the ADs and bring labor savings of over 50%. I consider him an asset for any organization that he may participate.”","Luis R. Taveras “Aldo is as dedicated as you can get in outcome-oriented fast movement interactive environment. He understands the fundamentals of leadership and the aviation safety. Getting the job done with confidence is how Patrick lead business daily. ”"]'] User: ['Caitlan-Dallas Fowler', 'Experienced Public Relations Specialist with a demonstrated history of working in the airlines/aviation industry. Skilled in Microsoft Word, Communication, Breaking News, Writing For The Web, and Management. Strong media and communication professional graduated from University of Alabama.', 'Program Leader - CXO Communications at Delta Air Lines', 'Delta Air Lines', '[{"company":"Delta Air Lines","company_id":"delta-air-lines","industry":"Airlines and Aviation","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Jan 2022 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Delta Air Lines","title":"Program Leader - Customer Experience Executive Communications & Support"}],"url":"https://www.linkedin.com/company/delta-air-lines"},{"company":"Sage","company_id":"sage-software","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Feb 2021 Jan 2022 1 year","duration_short":"1 year","end_date":"Jan 2022","start_date":"Feb 2021","subtitle":"Sage","title":"Associate PR Manager - US"}],"url":"https://www.linkedin.com/company/sage-software"},{"company":"Virgin Atlantic","company_id":"virgin-atlantic-airways","location":null,"positions":[{"description":"","duration":"Aug 2019 Feb 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2021","start_date":"Aug 2019","subtitle":"Virgin Atlantic","title":"PR & Corporate Communications Specialist"},{"description":"","duration":"Jan 2018 Aug 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2019","start_date":"Jan 2018","subtitle":"Virgin Atlantic","title":"PR & Social Executive"}],"url":"https://www.linkedin.com/company/virgin-atlantic-airways"},{"company":"WHNT News 19","company_id":"whnt-tv","location":"Huntsville, Alabama Area","positions":[{"description":"","duration":"Jun 2016 Dec 2017 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2017","start_date":"Jun 2016","subtitle":"WHNT News 19","title":"Multimedia Journalist"}],"url":"https://www.linkedin.com/company/whnt-tv"},{"company":"WVUA 23","company_id":"wvua-23","location":"Tuscaloosa, Alabama Area","positions":[{"description":"","duration":"Aug 2015 May 2016 10 months","duration_short":"10 months","end_date":"May 2016","start_date":"Aug 2015","subtitle":"WVUA 23","title":"Reporter/Producer"}],"url":"https://www.linkedin.com/company/wvua-23"},{"company":"KWTX-TV","company_id":"kwtx-tv","location":"Waco, Texas","positions":[{"description":"","duration":"May 2015 Aug 2015 4 months","duration_short":"4 months","end_date":"Aug 2015","start_date":"May 2015","subtitle":"KWTX-TV","title":"Intern"}],"url":"https://www.linkedin.com/company/kwtx-tv"},{"company":"Townsquare Media","company_id":"townsquare-media","location":"Tuscaloosa, Alabama","positions":[{"description":"","duration":"Apr 2014 Jun 2014 3 months","duration_short":"3 months","end_date":"Jun 2014","start_date":"Apr 2014","subtitle":"Townsquare Media","title":"Intern"}],"url":"https://www.linkedin.com/company/townsquare-media"}]', '["Jenna Lloyd “Caitlin is an absolute asset to any team. Hard working, enthusiastic, nimble, entrepreneurial, very upbeat and cheerful. I would rehire her onto any team I was building in a heart beat. ”","Liz Aquilino “While Caitlan was a client of mine, we worked closely together on a number of high-profile events and press announcements. She was such a great partner who never hesitated to roll up her sleeves with us to get the job done. She hustles, keeps all of the details tightly buttoned up, and never misses a beat - even when she was frequently traveling across the country (or the Atlantic!) for work. Her enthusiasm, energy and creative thinking made her such a pleasure to work with! ”"]']### Assistant: The agent's job is to provide aviation consulting and technical representation services, and today the user is reaching out to the agent because they need assistance with public relations and corporate communications in the aviation industry.
### Human: Agent: ['Kristin Tull', 'Dr. Tull joined PRADCO in 1991 as a management consultant while completing her graduate education in Industrial/Organizational Psychology. In the following ten years, she advanced to the Vice Presidency, a role that brought management responsibility, and in 2008 accepted the position of President of the company. Today she works with high-level executives with some of PRADCO’s largest clients, helping them evaluate and develop their management teams. In addition to her account management and business development activities, she has been an industry leader in the development and validation of assessment instruments. Due to Dr. Tull’s expertise and leadership, PRADCO now makes available over 15 on-line assessment products designed to select and develop talent in all types of jobs and organizations. She is also a member of the American Psychological Association and is on the board of The Northeast Ohio Human Resource Planning Society.Specialties: • Test construction, validation and competency modeling• Psychological and work style evaluation for organizational fit• Onboarding and assimilation for new employees• Executive leadership development, coaching and career management • Group training and presentations on assessment strategies, leadership development, and maximizing talent acquisition and retention', 'President, PRADCO', 'PRADCO', '[{"company":"PRADCO","company_id":"pradco","industry":"Business Consulting and Services","location":null,"positions":[{"description":"","duration":"Feb 2008 - Present 13 years 6 months","duration_short":"13 years 6 months","end_date":"Present","start_date":"Feb 2008","subtitle":"PRADCO","title":"President/Owner"},{"description":"","duration":"Mar 1996 Feb 2008 12 years","duration_short":"12 years","end_date":"Feb 2008","start_date":"Mar 1996","subtitle":"PRADCO","title":"Vice President"},{"description":"","duration":"Aug 1991 Mar 1996 4 years 8 months","duration_short":"4 years 8 months","end_date":"Mar 1996","start_date":"Aug 1991","subtitle":"PRADCO","title":"Management Consultant"}],"url":"https://www.linkedin.com/company/pradco"}]', '["“Kristin’s mentoring has proven to be very beneficial to our team. Her ability to listen and summarize individual behavioral issues and offer straight-forward solutions has been the key to a successful partnership. I would highly recommend Kristin for her executive leadership coaching abilities.”","“My team and I have had the pleasure of working closely with Kristin over the past year. What I appreciate most about Kristin is her ability to combine her academic background with real world experience. She is passionate, results-oriented, and committed to developing strong leadership skills.”"]'] User: ["John O'Brien", 'Talent Acquisition servant leader with 20+ years of experience in the corporate, private, agency and union space. Metrics driven and solutions focused management with a proven track record of consistently meeting and exceeding expectations. Proven talent mentor and “go to person” who is not afraid to step out of my comfort zone. Focuses on the quality of clients’ and candidates’ experience.', 'Sr. Manager, Talent Acquisition - North American Commercial Solutions', 'Conduent', '[{"company":"Conduent","company_id":"conduent","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"Sr. Manager Talent Acquisition supporting all of Commercial and Professional hiring for North America.","duration":"Apr 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Apr 2022","subtitle":"Conduent","title":"Sr. Manager, Talent Acquisition - North American Commercial Solutions"},{"description":"Conduent is a $4.2B global corporation with 65k+ employees across 22 countries. Conduent (formerly Xerox and Buck Consultants) delivers mission-critical services and solutions on behalf of businesses and governments, creating exceptional outcomes for our clients and the millions of people who count on them.• Member of the Human Resources / Talent Acquisition extended senior leadership team.• Manage a team of full cycle recruiters for Conduent Corporate (Finance, HR, Marketing, Legal and Executive roles).• Partner with business leadership to review job details, update core competencies, and determine fit in organization.• Design and launch initial University Relations programs at both Conduent and Buck Consultants. • Collaborate with peers, sourcing team, offer specialists, HRBP’s, hiring managers, regional and global business leadership, and Compensation & Benefits to provide the best candidate experience possible.","duration":"Apr 2007 Apr 2022 15 years 1 month","duration_short":"15 years 1 month","end_date":"Apr 2022","start_date":"Apr 2007","subtitle":"Conduent","title":"Sr. Manager, Talent Acquisition, Corporate"}],"url":"https://www.linkedin.com/company/conduent"},{"company":"Arthur Rose Associates / Imperial Tobacco","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2007 Mar 2007 3 months","duration_short":"3 months","end_date":"Mar 2007","start_date":"Jan 2007","subtitle":"Arthur Rose Associates / Imperial Tobacco","title":"Contract Recruiter"}],"url":""},{"company":"OSG Billing Services","company_id":"osg-billing-services","location":"","positions":[{"description":"","duration":"Jun 2006 Dec 2006 7 months","duration_short":"7 months","end_date":"Dec 2006","start_date":"Jun 2006","subtitle":"OSG Billing Services","title":"Contract Recruiter / Sr. HR Generalist"}],"url":"https://www.linkedin.com/company/osg-billing-services"},{"company":"Allied Beverage Group","company_id":"allied-beverage-group","location":"","positions":[{"description":"","duration":"Jan 2005 Mar 2006 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2006","start_date":"Jan 2005","subtitle":"Allied Beverage Group","title":"Human Resources Generalist / Recruiter"}],"url":"https://www.linkedin.com/company/allied-beverage-group"},{"company":"Jacobsen Landscape Design and Const","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2001 Nov 2004 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2004","start_date":"Sep 2001","subtitle":"Jacobsen Landscape Design and Const","title":"Manager of HR / Recruiting"}],"url":""},{"company":"Berman Larson Kane","company_id":"berman-larson-kane","location":"Paramus, New Jersey, United States","positions":[{"description":"","duration":"Jul 1997 May 2001 3 years 11 months","duration_short":"3 years 11 months","end_date":"May 2001","start_date":"Jul 1997","subtitle":"Berman Larson Kane","title":"Technical / I.T. Recruiter / Research Analyst"}],"url":"https://www.linkedin.com/company/berman-larson-kane"}]', '["Patti McCaig “John and I worked together for well over 10 years. He reported to me as an individual contributor hiring for all levels at Buck Consultants under ACS, Xerox and eventually the spin off to Conduent. John develop and progressed to manage Buck\'s University Relations program and built wonderful relationships with a myriad of universities that were actuarial centers of excellence. Moving to Conduent John was promoted to a Senior Manager and managed and supported the Corporate Positions and Financial positions within the firm. He also had insight and trained some of the executive recruiting team. I always found John to be organized and deadline oriented. He developed strong relationships within the business units he supported. He exhibited a total comprehensive understanding of the business he supported and was respected for his level of expertise.”","Mark Stein “John is a dedicated, hard working person. He will do what it takes to get his work done in a timely manner. He is always willing to help out where he can and will dig in and learn anything new that can help not only himself, but the company and co-workers. He makes time to listen if someone needs to discuss something with him, and offers an opinion and information on a subject when warranted. John works well with others and will gladly teach someone something that will help in their own job as well as train others to lend a hand when necessary in his own job. John is very good at finding the proper candidates for open positions and understanding the requirements of the positions he is looking to help staff.”"]']### Assistant: The agent's job is to provide executive leadership coaching and career management, and today the user is reaching out to the agent because they need assistance with talent acquisition and developing strong leadership skills in their organization.
### Human: Agent: ['Allison DeWolf', 'Paychex is hiring! Message me to learn about the career opportunities available in our growing virtual sales division!', 'Sales Support Supervisor at Paychex', 'Paychex', '[{"company":"Paychex","company_id":"paychex","industry":"Human Resources Services","location":null,"positions":[{"description":"","duration":"Jul 2018 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Jul 2018","subtitle":"Paychex","title":"Sales Support Supervisor - Major Markets"},{"description":"","duration":"Jan 2017 Jul 2018 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2018","start_date":"Jan 2017","subtitle":"Paychex","title":"Sales Trainer"},{"description":"","duration":"Feb 2016 Jan 2017 1 year","duration_short":"1 year","end_date":"Jan 2017","start_date":"Feb 2016","subtitle":"Paychex","title":"Sales Support Representative"}],"url":"https://www.linkedin.com/company/paychex"},{"company":"Sun Tan City","company_id":null,"location":"Gates, NY","positions":[{"description":"","duration":"Apr 2014 Feb 2016 1 year 11 months","duration_short":"1 year 11 months","end_date":"Feb 2016","start_date":"Apr 2014","subtitle":"Sun Tan City","title":"Sales Manager"}],"url":""},{"company":"Candy Apple Daycare","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2009 Aug 2012 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2012","start_date":"Jul 2009","subtitle":"Candy Apple Daycare","title":"Teacher Aide"}],"url":""}]', '["“Ally has been inspirational in my development not only as a supervisor but as a coworker. She leads by example and is always offering a helping hand when I need it. She pushes me professionally as well as personally. I admire her work ethic and her never ending drive to better her team as well as herself. She has been instrumental to the growth and success of the National Sales Support Department at Paychex. Her impact is noticeable as her team is always out performing their peers. If you look around you can see many of her employees being positively promoted into leadership roles throughout the department. ”","“I had the pleasure of working for Allison at the start of my career for a year and then alongside her as her peer the following year. Allison truly cares about the success of her team. She is a substantial reason why I chose to start my career with Paychex & stay with the company. Allison consistently challenged us and herself to push for more and “never be satisfied.” In Ally’s mind, there was never a goal that was unachievable. She would make it happen – which developed a winning mindset amongst myself & peers. Ally constantly encouraged everyone on the team to set high standards for themselves. Allison is the most hard working, driven & positive managers that I have ever worked for. The coaching, mentoring, & development that I received from Allison never wavered. Ally is always looking beyond today. How will what I do today impact the future of the team or the division or even the company? This mentality is contagious, and any team, employee or manager would be extremely fortuitous.”"]'] User: ['Justin Englander', 'Proven sales leader who thrives within high growth tech startups. Focused on hiring, coaching, developing and leading a high caliber, quota achieving field sales organization.', 'Director at Newsela', 'Newsela', '[{"company":"Newsela","company_id":"newsela","industry":"E-Learning Providers","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Newsela","title":"Director"},{"description":"","duration":"Dec 2018 Sep 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2020","start_date":"Dec 2018","subtitle":"Newsela","title":"Regional Sales Manager"},{"description":"","duration":"Jan 2018 Dec 2018 1 year","duration_short":"1 year","end_date":"Dec 2018","start_date":"Jan 2018","subtitle":"Newsela","title":"Senior Sales Manager"},{"description":"","duration":"Feb 2017 Jan 2018 1 year","duration_short":"1 year","end_date":"Jan 2018","start_date":"Feb 2017","subtitle":"Newsela","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/newsela"},{"company":"Zocdoc","company_id":"zocdoc","location":null,"positions":[{"description":"","duration":"Jul 2013 Jan 2017 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2017","start_date":"Jul 2013","subtitle":"Zocdoc","title":"Regional Sales Manager"},{"description":"","duration":"Nov 2012 Jun 2013 8 months","duration_short":"8 months","end_date":"Jun 2013","start_date":"Nov 2012","subtitle":"Zocdoc","title":"Lead Recruiter"},{"description":"","duration":"Apr 2012 Nov 2012 8 months","duration_short":"8 months","end_date":"Nov 2012","start_date":"Apr 2012","subtitle":"Zocdoc","title":"Sales Recruiter"}],"url":"https://www.linkedin.com/company/zocdoc"},{"company":"MRM//McCann","company_id":"global-mrm","location":"Greater New York City Area","positions":[{"description":"","duration":"Apr 2011 Mar 2012 1 year","duration_short":"1 year","end_date":"Mar 2012","start_date":"Apr 2011","subtitle":"MRM//McCann","title":"Senior Recruiter Team Lead"}],"url":"https://www.linkedin.com/company/global-mrm"},{"company":"Forstar Resources","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Jul 2008 Mar 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2011","start_date":"Jul 2008","subtitle":"Forstar Resources","title":"Recruiting Manager"}],"url":""},{"company":"Adam Jacobs Associates","company_id":"adam-jacobs-associates","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2004 Jun 2008 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2008","start_date":"Jun 2004","subtitle":"Adam Jacobs Associates","title":"Lead Recruiter"}],"url":"https://www.linkedin.com/company/adam-jacobs-associates"},{"company":"Vornado Realty Trust","company_id":"vornado-realty-trust","location":"","positions":[{"description":"","duration":"Mar 2002 May 2004 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2004","start_date":"Mar 2002","subtitle":"Vornado Realty Trust","title":"Accounts Payable Specialist"}],"url":"https://www.linkedin.com/company/vornado-realty-trust"}]', '["“Justin is a strong sales leader who constantly advocates for him team’s needs in order to drive results. Justin coaches and mentors sales reps with confidence and ease, and is seen as a leader by his team and within the company. ”","“Justin is a pleasure to work with. He is the first one in and the last one out of the office everyday, and this shows in his performance as a consistent top recruiter. His impressive professional approach to the task at hand does not affect his personal touch with his colleagues or his candidates. He is a man of integrity and an outstanding colleague. I would highly recommend Justin to any organization.”"]']### Assistant: The agent's job is to hire and develop a high-caliber sales organization, and today, the agent is reaching out to the user to discuss potential career opportunities in the agent's growing virtual sales division.
### Human: Agent: ['Andrew Evans, MBA', 'With over 15 years of experience developing strategies that have produced double-digit growth, I’ve worked with global, billion-dollar brands like KONE and The University of Iowa. I’ve had features in the Wall Street Journal and Good Morning America. I am currently leading the marketing and brand strategy for two major global aviation brands. I am passionate about leading and mentoring people.I\'m someone who has taken MBA statistics classes but still loves to go to an art museum. I’m someone who can lead a design team, but I\'m proficient in Photoshop and InDesign. I can lead a web development team, but I make daily WordPress updates. I’ve worked in agencies, I’ve worked in product design, I’ve managed as many as 11 different private label brands and as many as eight direct reports. I am also laser-focused on tying marketing directly to sales. I have a strong marketing background, I can pivot industries, and I’m not afraid to take risks.I have spent the past 15+ years creating actionable marketing solutions focused on producing measurable results and driving profitability. I have experience in market research, print media, content marketing, search engine optimization, direct mail, corporate rebranding, email marketing, including automation workflows, social media strategies, and trade shows. I’ve also been heavily involved in CRM sales pipeline development, where I’ve helped set pipeline & lead generation targets in each company vertical, based on corporate budgets and closure rate.Core Values:Be Humble. Be Authentic. Be Inspiring.Best Advice I\'ve Ever Received:If you are only interested in one thing, you won’t be any fun at parties. - Ronnie Dean, former instructor and producer on "The Johnny Cash Show."Interests:Marathon and Ultramarathon distance running, hiking, cooking, hockey, reading, writing, camping, music, traveling, and podcasts.', 'Marketing Director for Elliott Aviation \| Global Brand Manager \| Niche Marketing Expert \| MBA \| Content Creator \| Lifelong Learner \| Dad', 'Elliott Aviation', '[{"company":"Elliott Aviation","company_id":"elliott-aviation","industry":"Airlines/Aviation","location":"Moline, IL","positions":[{"description":"Elliott Aviation is one of the oldest companies in aviation. They have been selling and servicing aircraft for 85 years. In addition to the parent company, I also lead marketing and go-to-market strategies for their jet sales division, Elliott Jets.• Led online lead generation strategies that provided over $10 million in pipeline per month and produced $14 million in annual sales• Led marketing strategy for industry-leading Garmin retrofit programs that produced nearly $150 million in sales• Created direct marketing strategies that consistently led to $1,000,000+ sales• Created and directed corporate videos leading to over 1,000,000 views on YouTube• Developed and executed company PR calendar and editorial schedule securing over100 interviews or press release pickups with key media outlets• Led social media strategies that secured 30,000 followers in a niche industry• Created Hubspot email marketing automation which averaged 50 leads per month• Led marketing and public relations strategies for 30 trade shows and events per yearincluding multiple exhibits at one of the largest annual trade shows in the US• Led rebranding of our jet sales division (Elliott Jets) which helped position thecompany for the most profitable years in their 85 year history• Led customer research programs that drove customer satisfaction scores to over 90%• Led Signet certified print advertising that performed 14% above competition• Developed and executed company marketing budget","duration":"2011 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"2011","subtitle":"Elliott Aviation","title":"Director of Marketing"}],"url":"https://www.linkedin.com/company/elliott-aviation"},{"company":"Barjan LLC","company_id":"barjan-llc","location":"Rock Island, IL","positions":[{"description":"Barjan was a distributor and retailer of products available in travel centers all over the world. They were a $140 million company with 600 employees.• Developed brand, marketing, and launch strategy for a new $20 million product• Led creative brand strategies and content marketing for 11 private label brands• Executed corporate communications for over 4,500 customers and 600 employees • Created and executed B2B and B2C multi-media advertising and marketing campaigns • Executed over 15 annual trade shows• Created company email marketing flyer promotion program","duration":"Jun 2010 Oct 2011 1 year 5 months","duration_short":"1 year 5 months","end_date":"Oct 2011","start_date":"Jun 2010","subtitle":"Barjan LLC","title":"Director of Marketing, Branding, and Public Relations"}],"url":"https://www.linkedin.com/company/barjan-llc"},{"company":"Marketing Consultant","company_id":null,"location":"Rock Island, IL","positions":[{"description":"I created my own marketing and advertising agency serving local clients. The industries served included retail, insurance, construction, and community development.• Created sales strategies that secured over 10 new clients• Developed marketing strategies for product launches• Developed and executed marketing, advertising, and social media campaigns • Created and managed websites and interactive campaigns• Created and placed media including outdoor billboards, television, and online","duration":"Sep 2008 Jun 2010 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2010","start_date":"Sep 2008","subtitle":"Marketing Consultant","title":"Marketing Consultant"}],"url":""},{"company":"Henry Russell Bruce","company_id":"henry-russell-bruce","location":"Davenport, IA","positions":[{"description":"Henry Russell Bruce (now acquired by Amperage) was a marketing and public relations firm located in Iowa.• Led new business efforts generating five new clients and $400,000 in additional annual sales• Created and executed marketing, communications, public relations, and website strategies for over 12 clients• Led corporate rebranding and research campaigns• Created and developed advertising copy and content creation Henry Russell Bruce (now acquired by Amperage) was a marketing and public relations firm located in Iowa.• Led new business efforts generating five new clients and $400,000 in additional annual sales• Created and executed marketing, communications, public relations, and website strategies for over 12 clients• Led corporate rebranding and research campaigns• Created and developed advertising copy and content creation","duration":"Jun 2007 Sep 2008 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2008","start_date":"Jun 2007","subtitle":"Henry Russell Bruce","title":"Account Executive"}],"url":"https://www.linkedin.com/company/henry-russell-bruce"},{"company":"Pinecastle Records","company_id":null,"location":"","positions":[{"description":"Pinecastle Records is a record label that provides marketing and advertising services.• Secured largest distributor agreement in company history with Sony, which increased worldwide distribution by 30%• Created online advertising that exceeded click-through rate by 50%• Led all marketing efforts including content creation, advertising, creative development, and public relations• Created and developed social media strategies for over 10 active artists• Created radio promotions and advertising strategies that led to 2 charting singles• Created company email marketing program","duration":"May 2004 Jun 2007 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jun 2007","start_date":"May 2004","subtitle":"Pinecastle Records","title":"Director of Marketing"}],"url":""}]', '["Tom Buske “Through hard work and a hands- on leadership approach, Andrew brought our marketing efforts at Barjan to significantly improved levels. He implemented strategies to develop and grow our branding efforts and was involved with several customer facing initiatives that set us above and apart from the competition. He also had a vital role in the development and launch of a high profile new product line for Barjan developing a complete brand identity and implementing social media, website, analytics and PR elements surrounding it. Andrew also pulled his team together to advance the company in the area of public relations and put a new face on how the organization ‘looked’ in the marketplace from trade shows, to brand strategy, to sales materials and packaging. Andrew is a talented and motivated leader that really dug in his heels within a challenging environment and was able to lead his team and the company to solid results despite severe restraints at times.”","Don Lang “Andrew had an immediate impact on Barjan\'s marketing efforts. Under his guidance, Barjan redesigned and rationalized our house brands, resulting in same store increases and from new account penetration. Andrew aligned our previously discrete art and promotional departments under his leadership. Our external communications improved several ways: online strategy developed and implemented, marketing and merchandising document design, communications calendars developed and implemented, and improved internal customer service resulting in improved reported external customer satisfaction. Andrew brings great humor and high energy to work every day. He is a key leader, a great listener, and an avid learner.”"]'] User: ['Carli LaPlant', 'Ecommerce Marketer specializing in marketing automations/email marketing, campaign and brand management. I am passionate about using my creativity and analytical skills to help grow and build brands! Skilled in Adobe creative suite, Wordpress, Web design, Active Campaign, Shopify, Mail Chimp, Salesforce, Facebook advertising, Excel, Iterable, HTML and CSS, email on acid. Self motivated \| Entrepreneurial minded \| Globetrotter \| Foodie \| Sports fanatic \| Designer', 'Campaign Management \| Lifecycle Marketing \| Digital Marketing \| Ecommerce', 'Jane.com', '[{"company":"Jane.com","company_id":"very-jane","industry":"Retail","location":null,"positions":[{"description":"","duration":"Jun 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Jane.com","title":"Email Marketing Specialist"},{"description":"","duration":"Aug 2019 Jun 2020 11 months","duration_short":"11 months","end_date":"Jun 2020","start_date":"Aug 2019","subtitle":"Jane.com","title":"Email Marketing Coordinator"}],"url":"https://www.linkedin.com/company/very-jane"},{"company":"ZYTO","company_id":"zyto","location":"Lindon, Utah, United States","positions":[{"description":"","duration":"Oct 2018 Sep 2019 1 year","duration_short":"1 year","end_date":"Sep 2019","start_date":"Oct 2018","subtitle":"ZYTO","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/zyto"},{"company":"Revere Health","company_id":"revere-health","location":"Provo, Utah Area","positions":[{"description":"-Increased social media presence by 45% by developing new strategy and content creation -Directed all email and social media campaigns -Designed and created advertisements, infographics, signage, and a media kit with Adobe Creative Suite -Planned logistics and raised $5,000+ in sponsorship money for tailgate event with over 1000+ attendees -Increased social media presence by 45% by developing new strategy and content creation -Directed all email and social media campaigns -Designed and created advertisements, infographics, signage, and a media kit with Adobe Creative Suite -Planned logistics and raised $5,000+ in sponsorship money for tailgate event with over 1000+ attendees","duration":"May 2017 Sep 2017 5 months","duration_short":"5 months","end_date":"Sep 2017","start_date":"May 2017","subtitle":"Revere Health","title":"Marketing and Communications Intern"}],"url":"https://www.linkedin.com/company/revere-health"},{"company":"LinkedIn","company_id":"linkedin","location":"","positions":[{"description":"","duration":"Jan 2017 Apr 2017 4 months","duration_short":"4 months","end_date":"Apr 2017","start_date":"Jan 2017","subtitle":"LinkedIn","title":"Campus Editor Contributer"}],"url":"https://www.linkedin.com/company/linkedin"},{"company":"My Story Matters","company_id":"my-story-matters","location":"United States","positions":[{"description":"","duration":"May 2016 Aug 2016 4 months","duration_short":"4 months","end_date":"Aug 2016","start_date":"May 2016","subtitle":"My Story Matters","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/my-story-matters"}]', '["Brady Roundy “Carli is extremely thoughtful and creative. She always comes up with fun and new campaign ideas and is always thinking outside the box. She is thoughtful in her day to day approach to email marketing, and how she can influence performance by her individual and team efforts. She understands data and how her actions influence the data to move the needle. She is a valuable team member and has all of the tools that allow her to lead and grow in her current and future roles. Carli is a pleasure to work with, and will be a valuable contributor for any company that is lucky enough to employ her.”","Kyle Watt “Carli has been an amazing leader on our team for the past 2 years. She’s not afraid to think outside the box and has pushed us to be more innovative. She exemplified creativity as she created several successful omni-channel campaigns that had a huge impact on the business. That was balanced with her analytical skills to pull out useful insights from data. She’s well-versed in lifecycle marketing, and also took the initiative to contribute to affiliate and paid media efforts. Carli is a true team player who is a friend to anyone she meets, and I feel extremely privileged to have worked with her.”"]']### Assistant: The agent's job is to lead the marketing and brand strategy for two major global aviation brands, and today the user is reaching out to the agent because they need assistance in implementing marketing automations and email marketing strategies for their ecommerce business.
### Human: Agent: ['Patty Johnson', "A self motivated Alternative medical provider with twentyfour years experience in the healthcare field. The knowledge I have obtained in both Western and Eastern medicine helps facilitate the healing process of my patients.Summary of skills: Holistic Health Practitioner, Massage therapist, Emergency Medical Technician (EMT), Nurses Aide, Home Health Aide, Polarity therapist, Reiki master, California State Board licensed Acupuncturist and Herbalist.My goal is to create a healthy partnership in a caring environment, a safe haven were every patient is treated as a unique individual. To help my patients achieve optimum health by educating them about the body's innate healing capacity - teaching and applying safe, natural, effective, and drug free prevention and wellness care.Specialties: State of California Board licensed Acupuncturist and Herbalist certified in Acupuncture Orthopedics. Certified Holistic Health Practitioner", "Acupuncture and Herbal Business Owner at Patty Johnson's Acupuncture and Herbs", "Patty Johnson's Acupuncture and Herbs", '[{"company":"Patty Johnson\'s Acupuncture and Herbs","company_id":null,"location":null,"positions":[{"description":"Provider of Alternative and Complimentary medicine including but not limited to Acupuncture, Tui\'na, nutritional counciling, and customized herbal formulations.","duration":"Sep 1999 - Present 22 years 1 month","duration_short":"22 years 1 month","end_date":"Present","start_date":"Sep 1999","subtitle":"Patty Johnson\'s Acupuncture and Herbs","title":"Business Owner"},{"description":"Apply acupuncture point prescriptions and herb Rx\'s to treat patients mind, body, spirit inbalances.Apply Color Light therapy, and Acutron Mentor protocols for health related issues. Apply SHINE therapy for weight management.Apply Energy Light Rejuvenation to take beauty to the next level.Apply Therapeutic Tui\'na for injury repair.","duration":"Sep 1999 - Present 22 years 1 month","duration_short":"22 years 1 month","end_date":"Present","start_date":"Sep 1999","subtitle":"Patty Johnson\'s Acupuncture and Herbs","title":"Patty Johnson L.Ac."},{"description":"Owner and Clinic Director of Patty Johnson\'s Acupuncture and Herbs.Licensed Acupuncturist and Herbalist specializing in Acupuncture Orthopedics, family care, auto and work related injuries, sports injuries, and herbal nutrition.","duration":"Sep 1999 - Present 22 years 1 month","duration_short":"22 years 1 month","end_date":"Present","start_date":"Sep 1999","subtitle":"Patty Johnson\'s Acupuncture and Herbs","title":"Patty Johnson L.Ac."},{"description":"","duration":"Sep 1999 - Present 22 years 1 month","duration_short":"22 years 1 month","end_date":"Present","start_date":"Sep 1999","subtitle":"Patty Johnson\'s Acupuncture and Herbs","title":"Acupuncture and Herbal Business Owner"}],"url":""},{"company":"J and J Therapeutic","company_id":null,"location":"","positions":[{"description":"Holistic Health Care Provider: Duties included but were not limited to: Massage therapy, stretch therapy, nutritional counciling, aromatherapy treatments, and meridian testing. Holistic Health Care Provider: Duties included but were not limited to: Massage therapy, stretch therapy, nutritional counciling, aromatherapy treatments, and meridian testing.","duration":"Jun 1993 Oct 2000 7 years 5 months","duration_short":"7 years 5 months","end_date":"Oct 2000","start_date":"Jun 1993","subtitle":"J and J Therapeutic","title":"Holistic Health Practitioner"}],"url":""}]', '["Sita Chaney “Patty is wonderful at acupunture, acupressure, & can recommend herbal supplements with great wisdom. She is a truly remarkable healer with a great deal of experience. I\'ve seen her once a week for wonderful, gentle care & received perfect healing. I recommend her highly.”","Shirley Armistead “Patty, I want to thank you for all you have done for Eugene and me thus far. I know that we are but a short way into what will prove to be a very long journey. We have been fortunate to have an M.D. who is open to possibilities outside his training. As he told the treatment team when Eugene was still a patitient in the neurocare unit at the hospital, \\"Maybe we will all learn something.\\" When Eugene was still in intensive care, another M.D. told me that Eugene would never get rid of the trach and that it would kill him. Eugene\'s treatment with you began almost 18 months after his stroke. He had a trach and was fed via a g-tube directly into his stomach through an opening into his abdomen. His skin was very white, pasty looking and a bit puffy - what I thought of at the time as the Pillsbury Doughboy look that all the residents of the neurocare unit had. I thought they were white because they were never out in the sun. At our first appointment with you, Eugene began to sweat profusely. The room began to smell like there must have been a chemical spill somewhere nearby. The needles were stimulating Eugene\'s circulation, and the buildup of medicines in Eugene\'s tissues was coming out. As Eugene\'s circulation improved, his color came back. The left side, which was paralyzed, stiff, cold to the touch, having no movement voluntary or involuntary, and no sensation began to change. Those first changes were in his coloring with his skin becoming warm to the touch. The left shoulder and arm became less stiff. The staff that provided his day to day care - CNA\'s, LVN\'s, and RN\'s - were surprised, pleased, and excited. Some then related their own or a family member\'s experience with acupuncture. Less than 6 weeks after Eugene began treatment with you, his trach was removed. It happened so easily, and he has not required suctioning since that time, which is unusual, other than during hospitalizations under circumstances when anyone with his illness at the time might have required it. Eugene was also eating an essentially pureed diet when the trach was removed. He had passed the swallowing test for everything except just plain water just two weeks before. His G tube remained in place for water and nasty tasting medications. Eugene could have been drinking thickened water, but he found the taste intolerable. I tried it and couldn\'t argue with him. Since that time, with your help, Eugene was eventually able to return home. Again, thank you, Patty. Shirley Armistead”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to provide alternative and complimentary medicine, and today, the agent is reaching out to the user, who is an experienced communications professional, because they need assistance in developing a strategic brand and executive communications initiatives for their holistic health practice.
### Human: Agent: ['Kelly Reinhardt', 'Core Competencies:-Strategic Planning (communication planning, strategic philanthropy, program development)-Marketing/outreach-Qualitative research and planning-Invited speaker/presenter at national and state conferences/events -Facilitator and moderator for panels, presentations, qualitative research', 'Sr. Research Associate, Collaborative to Advance Health Services at the School of Nursing and Health Studies, UMKC.', 'University of Missouri-Kansas City School of Nursing and Health Studies', '[{"company":"University of Missouri-Kansas City School of Nursing and Health Studies","company_id":"umkc","industry":"Higher Education","location":"Kansas City, Missouri","positions":[{"description":"Serve on federally-funded research and practice team that focuses on increasing the adoption of evidence-based practices in health and behavioral health. Provide leadership, coordination and marketing for a network of federally-funded organizations working to train a national population health workforce. Serve as principal investigator on grant that provides brand development, marketing, communication and outreach; interface with outside vendors for graphic design, web programming, online meeting platforms and video production; qualitative research; customer relationship management; national meeting planning/logistics; and project management and quality assurance.","duration":"Jun 2014 - Present 7 years 2 months","duration_short":"7 years 2 months","end_date":"Present","start_date":"Jun 2014","subtitle":"University of Missouri-Kansas City School of Nursing and Health Studies","title":"Sr. Research Associate, Collaborative to Advance Health Services, SoNHS, UMKC"}],"url":"https://www.linkedin.com/company/umkc"},{"company":"The Louis Berger Group","company_id":null,"location":"","positions":[{"description":"Responsibilities included a blend of client management, project management and business management activities that contributed to the achievement of strategic, operational and financial goals. Led the firm\'s strategic communications practice area, conducted stakeholder outreach and community engagement initiatives.","duration":"Jun 2013 Jun 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2014","start_date":"Jun 2013","subtitle":"The Louis Berger Group","title":"Senior Project Manager"}],"url":""},{"company":"Jane Mobley Associates","company_id":null,"location":"","positions":[{"description":"Executive responsibilities included personnel management and oversight of 22 employees in a small business environment; corporate finance/budgeting; contract bids and execution for contracts ranging from $10,000 - $15 million; business development; contract negotiation. Executive responsibilities carried out in conjunction with providing client services.","duration":"Jul 2003 Jan 2013 9 years 7 months","duration_short":"9 years 7 months","end_date":"Jan 2013","start_date":"Jul 2003","subtitle":"Jane Mobley Associates","title":"Vice-President"}],"url":""},{"company":"Self Employed","company_id":null,"location":"Kansas City, Missouri Area","positions":[{"description":"Worked with government and nonprofit agencies providing strategic planning, fund development, formative research and technical writing services. Facilitated public-private partnerships designed to accomplish community-based goals around issues such as substance use disorders, domestic violence, health and education.","duration":"Jan 1988 Mar 2003 15 years 3 months","duration_short":"15 years 3 months","end_date":"Mar 2003","start_date":"Jan 1988","subtitle":"Self Employed","title":"Consultant"}],"url":""}]', '["“Kelly is an amazing person to work with. She is clear, direct, and extremely goal-driven. She possesses a high level of professionalism with a comforting sense of reliability. ”","“Kelly is a strategic thinker and skilled facilitator. She is a communications expert and knows how to \\"get the job done.\\" She has worked for the ATTC National Office in various capacities, and I have always been extremely impressed with her efforts. I recommend Kelly without hesitation.”"]'] User: ['Ammon H.', 'I have 7 years corporate experience in the IT Field as a Technician providing Desktop Support to end users. I have experience in the following areas Microsoft Office, Microsoft Windows, Apple, Active Directory, SCCM, Wyse Terminals, Wyse Cloud Client Manager, HP Laserjet Printers, HP WebJet Admin, Symantec Antivirus & Encryption, AV Equipment, KACE Imaging, SCCM Imaging, ServiceNow, Dell Laptops & Desktops.', 'System Engineer at Baylor Scott &amp; White Health', 'Atos', '[{"company":"Atos","company_id":"atos","industry":"Information Technology and Services","location":"Irving, Texas, United States","positions":[{"description":"","duration":"May 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2021","subtitle":"Atos","title":"Engineer I"}],"url":"https://www.linkedin.com/company/atos"},{"company":"Baylor Scott & White Health","company_id":"bswhealth","location":null,"positions":[{"description":"Collaborates with Application Owners and/or Project Managers on design aspects of the software to be packaged along with any additional configuration, schedules deployment windows, provides reporting as needed, troubleshoots deployment issues. Contributes to the design, implementation, and troubleshooting of task sequences within OSD.Engages with Vendor(s) to troubleshoot complex issues involving internal teams and implements fix(s) to the environment.Assists Internal Teams on troubleshooting any issues they are encountering with OSD, Windows OS, Software Deployment, Config Manager, Group Policies, etc.","duration":"Nov 2017 May 2021 3 years 7 months","duration_short":"3 years 7 months","end_date":"May 2021","start_date":"Nov 2017","subtitle":"Baylor Scott & White Health","title":"System Engineer"},{"description":"Lead Technician for the Garland Campus, managed workload for site, technicians and perform ticket review. Point of contact for any IT issues or IT Related project planning. Prepared quotes for new equipment acquisition and decommissioned equipment as needed. Configure Workstations and Wyse Terminals for Home Users. Rounds with customers and management for any IT related issues weekly. Identify new trending issues and reports to team leadership, also drives the resolution of trending issues. Create / Update technical documentation for Team use.","duration":"Sep 2008 Oct 2017 9 years 2 months","duration_short":"9 years 2 months","end_date":"Oct 2017","start_date":"Sep 2008","subtitle":"Baylor Scott & White Health","title":"Sr. Field Service Analyst"}],"url":"https://www.linkedin.com/company/bswhealth"},{"company":"Argus Connection","company_id":"argus-it-services","location":"Dallas/Fort Worth Area","positions":[{"description":"Responsibilities included unpacking Dell PC’s and Monitors, Imaging PC’s with Baylor preset images, surveying each department for qualifying outdated PC’s for the Refresh Project, taking inventory of each user’s PC for Personal Data and Work related Software, deploying new Dell PC’s to users and departments, and verified with each user that no personal data or Software is missing, and that the PC and Software is in working condition. Open and closed each case via: iHEAT Ticketing System, for old PC to be decommissioned, and new PC to be deployed.","duration":"May 2008 Aug 2008 4 months","duration_short":"4 months","end_date":"Aug 2008","start_date":"May 2008","subtitle":"Argus Connection","title":"Project Technician"}],"url":"https://www.linkedin.com/company/argus-it-services"},{"company":"Internal Revenue Service","company_id":"irs","location":"Covington, KY","positions":[{"description":"• Receive, open, sort, and distribute both incoming and outgoing mail; route mail to various points within and outside the organization. Ensure all mail contains sufficient information for proper delivery. Maintain logs for mail accountability purposes.• Screen documents, forms, and letters addressed or routed to various offices; research correspondence not addressed to specific functional areas. Screen material initially identified as \\"unable to route\\" to determine information requested and based on thorough knowledge of organization and functions of various offices, determine proper office which the material should be sent. Identify forms or documents requiring special priority handling and treat them accordingly.• Receive and process incoming and outgoing registered and certified mail, and express mail shipments. Maintain appropriate records and/or logs for tracking and reconciliation purposes.• Review and process outgoing mail through the mail-metering system; obtain and provide mail count data to appropriate person.","duration":"Feb 2007 May 2007 4 months","duration_short":"4 months","end_date":"May 2007","start_date":"Feb 2007","subtitle":"Internal Revenue Service","title":"Mail Clerk"}],"url":"https://www.linkedin.com/company/irs"},{"company":"Job Corps","company_id":"job-corps","location":"Dayton, Ohio","positions":[{"description":"Provided hardware and software support on all campus workstations including staff and student workstations. Troubleshoot network issues on campus under supervision of instructor and NOC Staff. Ran Cat 5 Cabling in classrooms and configured network switches.","duration":"May 2005 Aug 2006 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2006","start_date":"May 2005","subtitle":"Job Corps","title":"Computer Technician (Student)"}],"url":"https://www.linkedin.com/company/job-corps"},{"company":"X-Tend Computers","company_id":null,"location":"Oxford, Ohio","positions":[{"description":"Greeted customers on entry, answered customer questions, and addressed customer issues/concerns. Quote customers on repairs, services and purchases. Troubleshoot hardware and software issues in-store or on-site at customers location. Perform inventory on equipment, stocked shelfs and setup showcases.","duration":"Jun 2004 Oct 2004 5 months","duration_short":"5 months","end_date":"Oct 2004","start_date":"Jun 2004","subtitle":"X-Tend Computers","title":"Computer Technician (Intern)"}],"url":""}]', '["“I worked for several years with Ammon at Baylor. He always went out of his way to make sure my issues were resolved and always very quickly. I would highly recommend him. He has a great attitude and work ethic.”","“I have worked with Ammon for more than five years, he is dedicated, hard working and very dedicated to his work. He is very knowledgable and devoted to doing a great job. He has completed certification in required fields, as requested. Has good initiative and is proactive in his work. ”"]']### Assistant: The agent's job is to conduct stakeholder outreach and community engagement initiatives, and today the agent is reaching out to the user because they need assistance with troubleshooting complex issues involving internal teams.
### Human: Agent: ['Adrian Ulloa', "I'm a highly motivated and result-driven Recruitment Professional with a profound passion for technology. I deeply enjoy what I do, which is giving people the opportunity to achieve even greater things! If that last part sounds remotely interesting, let’s talk! During my career, I’ve placed dozens of IT Professionals in the roles or companies they were looking for, or in some cases, roles they didn't know were at their reach, which is the fun part.", 'Talent Acquisition Specialist', 'Ranger Technical Resources', '[{"company":"Ranger Technical Resources","company_id":"ranger-technical-resources","industry":"Information Technology and Services","location":"Fort Lauderdale, Florida, United States","positions":[{"description":"","duration":"Jul 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Ranger Technical Resources","title":"Talent Acquisition Specialist"}],"url":"https://www.linkedin.com/company/ranger-technical-resources"},{"company":"Jobsity","company_id":"jobsity-llc","location":"New York, U.S.A","positions":[{"description":"Jobsity offers staff augmentation services to the North American IT Industry. We work with clients like Cartoon Network, NBC, Disney, National Geographic, Pfizer, CNN, and Bloomberg.Full-cycle smart recruiting for software companies located in the US. I specialized in finding and hiring the best IT professionals in South America. Some of the Technologies/Roles that I worked with were: Java, .NET, Python, JavaScript (NodeJS, ReactJS, Angular), DevOps, Data Science and Data Engineers. I managed my own full-cycle process, from sourcing to AT, technical interviews, negotiation, and hiring.","duration":"Aug 2020 Jul 2021 1 year","duration_short":"1 year","end_date":"Jul 2021","start_date":"Aug 2020","subtitle":"Jobsity","title":"Bilingual IT Recruiter"}],"url":"https://www.linkedin.com/company/jobsity-llc"},{"company":"Kiwa Life","company_id":"kiwa-life","location":null,"positions":[{"description":"","duration":"Jun 2020 Aug 2020 3 months","duration_short":"3 months","end_date":"Aug 2020","start_date":"Jun 2020","subtitle":"Kiwa Life","title":"U.S.A Sales Representative"},{"description":"Sourcing & Recruitment.· Sourcing and presenting top talent.· Identifying potential candidates through the use of Boolean searches and professional networks.· Interviewing candidates.· Moderate Assessment Centers and evaluate candidates.· Prepare reports of each candidate and Assessment Center results.Administrative management:· Vacations management.· Overtime reports.· Documents management.· Suppliers handling.Development and training:· Design and execution of corporative inbound.· Coordinate the execution of performance reviews.· Elaborate corporative training plan following international standards.Audits & Certifications.· Obtaining and maintaining international certifications.· Defending internal and external audits.· Compliance and interpretations of the international standards.Culture:· Designing projects that promote cultural change.· Campaign generation.· Events organization.","duration":"May 2019 Jun 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2020","start_date":"May 2019","subtitle":"Kiwa Life","title":"Talent & Culture Assistant"},{"description":"","duration":"Jan 2019 May 2019 5 months","duration_short":"5 months","end_date":"May 2019","start_date":"Jan 2019","subtitle":"Kiwa Life","title":"Talent & Culture Intern"}],"url":"https://www.linkedin.com/company/kiwa-life"}]', '["Kelvis da Gama “Adrian is an impressive professional. He is a great communicator with perfect English articulation, always calm, helpful, and he knows how to make you feel comfortable even during a hard skill test. He not only guided me through an excellent interview process but also gave unique career hints.”","Marcelo Wender C. Coelho “Adrian conducted the hiring process with great transparency and professionalism. I have no doubts that if it weren\'t for the conversations with Adrian I wouldn\'t be in my current job. Adrian is one of the best HR professionals I\'ve had the opportunity to work with.”"]'] User: ['Steve McLeod', 'CAREER HIGHLIGHTS: • 10+ years IT project/program management experience • 8 years operations/IT management experience • Broad based industry experience in coatings, manufacturing, automotive, IT services and healthcare • Functional expertise in quality, engineering, operations, IT support and program management • Well rounded professional with solid financial, human resources, operations, sales, project management, and client relationship expertise LEADERSHIP EXPERIENCE: Managed over 100 associates worldwide (US, Guatemala, India) across 10 divisions', 'Program Manager - Commercial Healthcare at Xerox', 'Conduent', '[{"company":"Conduent","company_id":"conduent","industry":"Information Technology and Services","location":null,"positions":[{"description":"","duration":"Mar 2011 - Present 10 years 7 months","duration_short":"10 years 7 months","end_date":"Present","start_date":"Mar 2011","subtitle":"Conduent","title":"Program Manager"},{"description":"","duration":"Sep 2007 Feb 2011 3 years 6 months","duration_short":"3 years 6 months","end_date":"Feb 2011","start_date":"Sep 2007","subtitle":"Conduent","title":"Production Control"}],"url":"https://www.linkedin.com/company/conduent"},{"company":"Danka Office Imaging","company_id":"danka-office-imaging","location":"","positions":[{"description":"* Managed US and Canadian portion of service contract for the Lexmark account.* Tracked and analyzed service performance metrics.* Improved service call and special project tracking to reduce time to collect revenues.* Billed and reconciled monthly service calls and special projects.* Coordinated the bid process and delivery with field leadership. * Managed US and Canadian portion of service contract for the Lexmark account.* Tracked and analyzed service performance metrics.* Improved service call and special project tracking to reduce time to collect revenues.* Billed and reconciled monthly service calls and special projects.* Coordinated the bid process and delivery with field leadership.","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Danka Office Imaging","title":"Program Manager"}],"url":"https://www.linkedin.com/company/danka-office-imaging"},{"company":"Specialized Technical Services","company_id":null,"location":"","positions":[{"description":"* Managed central Kentucky and SE Indiana region.* Provided leadership to 25 employees with regional revenues of 1.2M+.* Performed employee training, reviews and promotions, hiring/firing.* Engaged customers to proactively solve potential problems.* Analyzed route times to improve efficiency.* Developed new route schedules to better track compliance and resource allocation across region. * Managed central Kentucky and SE Indiana region.* Provided leadership to 25 employees with regional revenues of 1.2M+.* Performed employee training, reviews and promotions, hiring/firing.* Engaged customers to proactively solve potential problems.* Analyzed route times to improve efficiency.* Developed new route schedules to better track compliance and resource allocation across region.","duration":"Nov 2004 2005 1 year","duration_short":"1 year","end_date":"2005","start_date":"Nov 2004","subtitle":"Specialized Technical Services","title":"Regional Manager"}],"url":""},{"company":"M2 Tech Support","company_id":null,"location":"","positions":[{"description":"* Established over 60 accounts in first three years of operation.* Over 90% customer retention rate.* Managed server/desktop support, new installs and migration projects.* Provided technical expertise for software and network implementation and support.* Performed client training in wide array of hardware and software products.* Managed projects for office expansions and moves including hardware and software. * Established over 60 accounts in first three years of operation.* Over 90% customer retention rate.* Managed server/desktop support, new installs and migration projects.* Provided technical expertise for software and network implementation and support.* Performed client training in wide array of hardware and software products.* Managed projects for office expansions and moves including hardware and software.","duration":"May 2002 Oct 2004 2 years 6 months","duration_short":"2 years 6 months","end_date":"Oct 2004","start_date":"May 2002","subtitle":"M2 Tech Support","title":"Partner"}],"url":""},{"company":"Bauer Controls","company_id":null,"location":"","positions":[{"description":"* Managed IT projects for this custom software company including specification, configuration, installation and training.* Repeatedly managed projects to an on time and under budget completion.* Expert in successful management of high profile “trouble” projects in the automotive industry.* Trained clients on software by breaking down technical issues into layman terms.* Managed projects with budgets of $50,000-$250,000+.* Uniquely brought together clients, engineers, and programmers resulting in a very powerful and successful application development cycle.","duration":"Sep 1997 May 2002 4 years 9 months","duration_short":"4 years 9 months","end_date":"May 2002","start_date":"Sep 1997","subtitle":"Bauer Controls","title":"Project Manager"}],"url":""},{"company":"BASF","company_id":"basf","location":"","positions":[{"description":"* Implemented and maintained the electronic data control system for the plant.* Ensured quality for this manufacturer of automotive paint.* Led the PHA component of Process Safety Management for the plant.* Led the Process Control portion of the certification for QS9000. * Implemented and maintained the electronic data control system for the plant.* Ensured quality for this manufacturer of automotive paint.* Led the PHA component of Process Safety Management for the plant.* Led the Process Control portion of the certification for QS9000.","duration":"Mar 1990 Sep 1997 7 years 7 months","duration_short":"7 years 7 months","end_date":"Sep 1997","start_date":"Mar 1990","subtitle":"BASF","title":"Engineer"}],"url":"https://www.linkedin.com/company/basf"}]', '["Beth Angelo “Steve is a \'results driven\' Program Manager who keeps his teams focused and his projects moving toward success with consistent time and scope management. Steve is very organized, and is diligent with the science of project management tools and techniques. He has incredible communication and presentation skills, I am impressed time and again with his ability to \\"command a room\\" when he is presenting information. Steve is an eternally upbeat person and a positive force on every team!”","Lisa Withers “Steve is a dedicated Program Management professional who continuously successfully manages critical, highly visible projects. He is a high performing leader who does a fantastic job mentoring his direct reports. He has made many improvements to our Call Center process and excels in building customer relationships.”"]']### Assistant: The agent's job is to recruit IT professionals for a company. Today, the agent is reaching out to the user because they have identified the user as a potential candidate for a senior IT project management position.
### Human: Agent: ['Sean Conrad', "I’m Sean T. Conrad. I’m currently working on my own start-up for photo organization. Previously, I worked as Head of Product at WayBetter and VP of Product at IAC. I'm an extremely entrepreneurial and technical Product Manager that combines a love of learning with a passion for making consumers happy. With my engineering background, I am particularly adept at working with cross-departmental teams to optimize how technical decisions impact user experience and business needs. I have succeeded at start-ups and public companies—both as a hands-on product manager and leading large teams. SKILLS A/B testing B2C, B2B2C Content platforms Creativity Data-driven decisions Ecommerce Managing developers MARTECH stacks Mobile OKR creation Recruiting teams ROI paid marketing SQL Subscription User experience User research Working with offshore teams", 'Technical Product Manager', 'Stealth Startup', '[{"company":"Stealth Startup","company_id":"stealth-startup-51","industry":"Internet Publishing","location":"Maplewood, New Jersey, United States","positions":[{"description":"I\'m working on a new startup involving personal photos. cloud backup, and machine learning. If you are interested in any of those things, please reach out to me. I\'m working on a new startup involving personal photos. cloud backup, and machine learning. If you are interested in any of those things, please reach out to me.","duration":"Feb 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Feb 2021","subtitle":"Stealth Startup","title":"Founder"}],"url":"https://www.linkedin.com/company/stealth-startup-51"}]', '["Lauren Theurkauf “I enjoyed working with Sean for over two years. Even though I didn’t report to him directly, he mentored me throughout my time at WayBetter. Sean’s willingness to share his expertise as well as roll up his sleeves to get a job done, was something I hadn’t seen in an executive. I hope to emulate Sean’s leadership with my own team. Any person would be lucky to work under the skillful supervision of Sean. I know he will continue to build life changing products and I can’t wait to see what he comes up with next!”","Michael LoBue “Sean and I have worked together on and off for almost a decade at this point. He hired me into my first formal Product role and as a manager has always given me tons of space to grow, helping me realize my own potential by celebrating my successes and candidly providing constructive feedback when necessary. I am grateful for the opportunities that Sean has provided to me and I\'ve learned so much from him over the years.”"]'] User: ['Milton Jackson', 'I am an experienced UX/design and development professional with 17+ years spent across various industries. In my career, I have designed and built solutions for iconic brands such as Disney, ESPN, Travelers Insurance, Carrier, OTIS Elevator, Universal Records and more.I’m also a professional photographer and founder of PicSpotr, a software platform designed to help other photographers grow and manage their small business.', 'Assistant Vice President, Design and User Experience at The Hartford', 'The Hartford', '[{"company":"The Hartford","company_id":"the-hartford","industry":"Financial Services","location":null,"positions":[{"description":"Responsible for design and user experience across the company\'s entire digital portfolio. Managing a team of 20+ user experience, product/visual designers, copywriters and usability engineers executing across lines of business.","duration":"Jun 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Jun 2020","subtitle":"The Hartford","title":"Assistant Vice President, Design and User Experience"},{"description":"At The Hartford, I help to lead user experience strategy, design and execution across the enterprise but also with particular focus on our Group Benefits organization. As a leader, I evangelize a foundational user experience discovery & research process, identify gaps, manage and mentor junior designers, provide design insight and critiques on some of our most critical public-facing digital experiences. As a designer, I help to execute an experience design process to identify customer/user challenges and leverage partnerships to ideate, conceptualize and deliver pragmatic and validated solutions.","duration":"Jan 2018 Jun 2020 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jun 2020","start_date":"Jan 2018","subtitle":"The Hartford","title":"Director, User Experience (UX) Design"}],"url":"https://www.linkedin.com/company/the-hartford"},{"company":"PicSpotr","company_id":"picspotr","location":"Hartford, Connecticut Area","positions":[{"description":"Manage all aspects of operations including marketing, customer acquisition, user experience, product design, and development. Partner with lead developer and designer to define the product roadmap based on customer requirements, testing, and feedback.PicSpotr is a product of Spotr Labs, a purpose-driven photography, digital design and software development company. Manage all aspects of operations including marketing, customer acquisition, user experience, product design, and development. Partner with lead developer and designer to define the product roadmap based on customer requirements, testing, and feedback.PicSpotr is a product of Spotr Labs, a purpose-driven photography, digital design and software development company.","duration":"Feb 2014 - Present 7 years 9 months","duration_short":"7 years 9 months","end_date":"Present","start_date":"Feb 2014","subtitle":"PicSpotr","title":"Founder & Photographer"}],"url":"https://www.linkedin.com/company/picspotr"},{"company":"United Technologies","company_id":"united-technologies","location":"Farmington, CT","positions":[{"description":"Utilizing user-centered design and design thinking processes to innovate new products, processes, and services. Lead teams to identify customer pain points and drive solutions. Design and build prototypes and minimally viable products for the purpose of gaining insights and iterating for user delight with a focus on the aerospace, industrial, controls and security sectors. Utilizing user-centered design and design thinking processes to innovate new products, processes, and services. Lead teams to identify customer pain points and drive solutions. Design and build prototypes and minimally viable products for the purpose of gaining insights and iterating for user delight with a focus on the aerospace, industrial, controls and security sectors.","duration":"Feb 2016 Jan 2018 2 years","duration_short":"2 years","end_date":"Jan 2018","start_date":"Feb 2016","subtitle":"United Technologies","title":"Senior UI/UX Designer"}],"url":"https://www.linkedin.com/company/united-technologies"},{"company":"Milton Jackson Creative","company_id":"milton-jackson-creative","location":"Bristol, CT","positions":[{"description":"Coordinate web design and development for over 35 small businesses and non-profit organizations. Design and develop dynamic web applications as well content-enabled solutions. Manage various design contractors and interns developing custom, public-facing marketing content for various initiatives. Coordinate web design and development for over 35 small businesses and non-profit organizations. Design and develop dynamic web applications as well content-enabled solutions. Manage various design contractors and interns developing custom, public-facing marketing content for various initiatives.","duration":"Nov 2005 Mar 2017 11 years 5 months","duration_short":"11 years 5 months","end_date":"Mar 2017","start_date":"Nov 2005","subtitle":"Milton Jackson Creative","title":"Founder, Lead Designer + Photographer"}],"url":"https://www.linkedin.com/company/milton-jackson-creative"},{"company":"Travelers","company_id":"travelers","location":"Hartford, Connecticut","positions":[{"description":"Manage end-to-end development (UI, App Dev + QA) and SDLC of a fully responsive Travelers.com redesign using agile methodologies. Oversee the development of digital marketing microsites and initiatives. Manage six user interface, three content management, four application developers and three QA testers. Manage end-to-end development (UI, App Dev + QA) and SDLC of a fully responsive Travelers.com redesign using agile methodologies. Oversee the development of digital marketing microsites and initiatives. Manage six user interface, three content management, four application developers and three QA testers.","duration":"Jan 2014 Feb 2016 2 years 2 months","duration_short":"2 years 2 months","end_date":"Feb 2016","start_date":"Jan 2014","subtitle":"Travelers","title":"Application Development Manager & Tech Lead, Travelers.com"}],"url":"https://www.linkedin.com/company/travelers"},{"company":"ESPN","company_id":"espn","location":null,"positions":[{"description":"Responsible for driving UI/UX design for ESPN.com, ESPNFC.com, and ESPNDeportes. Provide design and front-end development for WatchESPN.com, WatchESPN mobile and connected platforms. Lead design for the WatchESPN Live Toolbar and Facebook Open Graph integrations.Previous roles:Designer II, Sept 2011 - July 2012Designer I, Feb 2010 - Sept 2011Front-end Designer and Developer (Contract), Sept 2008 - October 2009","duration":"Sep 2008 Jan 2014 5 years 5 months","duration_short":"5 years 5 months","end_date":"Jan 2014","start_date":"Sep 2008","subtitle":"ESPN","title":"Senior Designer, WatchESPN & ESPN.com"},{"description":"","duration":"Sep 2011 Jul 2012 11 months","duration_short":"11 months","end_date":"Jul 2012","start_date":"Sep 2011","subtitle":"ESPN","title":"Designer II"},{"description":"","duration":"Feb 2010 Sep 2011 1 year 8 months","duration_short":"1 year 8 months","end_date":"Sep 2011","start_date":"Feb 2010","subtitle":"ESPN","title":"Designer I"},{"description":"","duration":"Sep 2008 Oct 2009 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2009","start_date":"Sep 2008","subtitle":"ESPN","title":"Designer and UI Developer (Contract)"}],"url":"https://www.linkedin.com/company/espn"},{"company":"Eastern Connecticut State University","company_id":"eastern-connecticut-state-university","location":"Willimantic, Connecticut","positions":[{"description":"Taught foundations of public speaking, interpersonal communication and personal branding. Coordinated instruction material and syllabi for 6-week intensive public speaking course for incoming freshman. Taught foundations of public speaking, interpersonal communication and personal branding. Coordinated instruction material and syllabi for 6-week intensive public speaking course for incoming freshman.","duration":"Jun 2008 Aug 2012 4 years 3 months","duration_short":"4 years 3 months","end_date":"Aug 2012","start_date":"Jun 2008","subtitle":"Eastern Connecticut State University","title":"Adjunct Instructor"}],"url":"https://www.linkedin.com/company/eastern-connecticut-state-university"}]', '["Quang Nguyen “Milton has been outstanding to work with. The respect and power he commands through his presence and work have been influential in the creation of numerous innovative research and development projects, the mentorship of our teams, and the nurturing of an environment/culture for creative problem-solving. His user-centered and rapid iterative design craft has left examples for many teams throughout a large fortune 50 company to aspire towards. Milton is keen on sharing valuable design thinking strategies and guiding fellow user experience researchers, designers, engineers, and managers in exploring solutions through an approach that positively impacts his end-users, teams, and company. Would love the opportunity to work together again in the future.”","Karissa W. “Milton is an excellent leader, developer, and manager. He was always able to bring the team together, instill confidence in ourselves, and encourage us to do our best work. He is a skilled developer, and was many times the one I went to with technical problems that stumped me or required finesse. He was often ready with a hint that I could then use find the answer myself, which I appreciated since it always lead to me improving my skills as well as solving my problem. He was a good manager, and was always able to put my challenges into a positive light that made me eager to go back and keep working on things with a renewed vigor. Above all, Milton is simply a great person to be around because of his good-natured wit and perpetually industrious attitude. He would be a valuable asset on any team. ”"]']### Assistant: The agent's job is to lead user experience strategy and design at a financial services company, and today the user is reaching out to the agent because they need assistance in optimizing the user experience of their software platform for photographers.
### Human: Agent: ['Renu Madan', 'Complete Software Development life cycle experience with database programming, project deployment, Project Configuration, Business Systems Integration, maintenance and support to enterprise applications. • Strong knowledge in Relational Database Management Systems. • Excellent report creation skills using and Report Builder and Microsoft SQL Server Reporting Services (SSRS) in Business Intelligence Studio as well as in SQL Server Data Tools. • Well-versed with all phases of SDLC functions - requirements gathering, analysis, design, development, testing and implementation. • Sound experience in client/server , desktop and web based applications with strength in Microsoft Technologies like C#.Net, ASP.Net, ADO.Net, .NET Framework 4.5/4.0/3.5/3.0, Visual Studio 2005- 2013 as well as SQL Server 2012/2008/2005/2000. • Experience in developing N-tier Applications using Object Oriented Programming Concepts and web technologies like ASP.Net, ADO.Net, JQuery, HTML, JavaScript and CSS. • Hands on experience in developing Windows Services, Web Services using C#, ASP.NET. • Hands on experience in automation using window services, console applications and SQL Agents. • Excellent experience in data maintenance, data clean up, Identifying and correcting performance bottlenecks, developing Reports, Integrating various sources of data, data analysis and mining .', 'Specialist, Data Management at Integra LifeSciences', 'Integra LifeSciences', '[{"company":"Integra LifeSciences","company_id":"integra-lifesciences","industry":"Medical Equipment Manufacturing","location":"","positions":[{"description":"\uf0d8 Maintain data, identify and correct performance bottlenecks, develop reports, integrate various sources of data, analyze, develop and support Window and Web applications.\uf0d8 Develop ETL packages in SQL Server Integration Services (SSIS) using SQL Server 2012 and 2014 Data Tools for bringing the data from various sources, like Oracle, SQL Server, Excel, CSV and Flat files to SQL Server destination.\uf0d8 Develop various types of reports like Tabular Reports, Matrix Reports, Drill-Down, Ad hoc reports in SSRS (SQL Server Reporting Services).\uf0d8 Enhance and support Web based Surgical Instruments Quote generation and Cross Referencing various vendors’ Instruments Software developed in C#, JavaScript, JQuery, ASP.Net and SQL Server.\uf0d8 Gather business requirements, definition and design and develop next generation of Count Sheet’s management software to run in various hospitals to track Surgical Instruments from Sterile processing to Operating Room in ASP.Net 4.5, C#, HTML, JavaScript, JQuery, Ajax Toolkit, and SQL Server 2012.\uf0d8 Manage data and ensure quality and accuracy as well as timely provision of reporting for customer service, regional manager and administrative team. \uf0d8 Develop MS Access and VB Reports to identify Surgical Trays and Sets used on patients in Integra Instrument Management Services software.\uf0d8 Develop Patient Link Module to implement in Integra Instrument Management Services software to detect, track and expedite surgical instruments.\uf0d8 Develop, enhance and support VB6 Window based Count Sheets management and Instrument tracking of Sterile processing to Operating Room area Surgical Devices Software.\uf0d8 Use Microsoft Business Intelligence tools for data analysis, integration and reporting.","duration":"Feb 2015 - Present 7 years 6 months","duration_short":"7 years 6 months","end_date":"Present","start_date":"Feb 2015","subtitle":"Integra LifeSciences","title":"Specialist, Data Management"}],"url":"https://www.linkedin.com/company/integra-lifesciences"},{"company":"Learning Ally, Formerly Recording for the Blind and Dyslexic","company_id":"learning-ally","location":"NJ","positions":[{"description":"Develop reports for different systems using SQL Reporting Services and send automatically though emails.Develop program to periodically upload Learning Ally books data to APH site through web services.Develop Production Planning and Scheduling system based upon CodeOnTime, ASP.Net as front end and MS SQL Server as backend.Develop tables, views, stored procedures, triggers and use of Database Tools like Management Studio, Query Analyzer, SQL Profiler, Execution plan and Business Intelligence Development Studio to support various systems.Develop window services to automate Book Production tracking system.Develop programs to update data in cloud, NetSuite using web services.Develop Business logic Layer and Data Layer using Object Oriented Methodology in Virtual Volunteering Software.Develop, customize, and report generation using Crystal Reports and support to Manufacturing module of SAGE ERP for advanced planning, scheduling and tracking production.Configure, deploy, upgrade as well as report generation using MS Access in Volunteer Management Software.Create Integration programs to synchronize ERP, CRM and other business systems using customization tools as well as .NET platforms.Develop dynamic link library to transfer Analog to Digital CD production system using third party tools.Involve in testing, evaluation and various upgrades of front end applications as well as SQL Server databases.Experience with Software Development Processes & Models such as Agile, Waterfall & Scrum Model.Technical training, guidance and support to end users on various enterprise applications.","duration":"2000 Dec 2014 14 years","duration_short":"14 years","end_date":"Dec 2014","start_date":"2000","subtitle":"Learning Ally, Formerly Recording for the Blind and Dyslexic","title":"Developer- Bk Production (Programmer/Analyst)"}],"url":"https://www.linkedin.com/company/learning-ally"},{"company":"Neo-Software","company_id":null,"location":"NJ","positions":[{"description":"Design, develop, and implement MDI based Window applications using rich GUI environment of Visual Basic5.0 and Microsoft Access as a backend using ActiveX code components, Window APIs, third party tools as well as DLLs . Design, develop, and implement MDI based Window applications using rich GUI environment of Visual Basic5.0 and Microsoft Access as a backend using ActiveX code components, Window APIs, third party tools as well as DLLs .","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"Neo-Software","title":"VB Programmer"}],"url":""}]', '["Gary Lande “Renu and I worked together for several years when I was Director of Production Planning at Recording for the Blind & Dyslexic. She helped me by developing custom reports in the MAS500 system which increased our ability to plan and schedule book production in a timely, prioritized manner. This improved availability of books for students needing to listen to their recorded textbooks when they were using those books in school. Renu is very supportive, extremely conscientious, technically proficient, and was a pleasure to work with.”","Art Weinkofsky “I had the pleasure of directly managing Renu for several years when she first started working at Learning Ally. Renu has always been an excellent and reliable developer. Always eager to tackle a new assignment, she takes the initiative to learn as much as she can about the scope of work and seeks to develop her programs to the highest standards. Renu was instrumental in the implementation of our first digital manufacturing ERP system which leveraged the Sage MAS500 ERP system. She worked closely with the project team, end-users, and vendor resources to ensure that the system implementation and customizations addressed the business needs and that the solutions were implemented bug-free. Renu was also a key player in managing and implementing our Volunteer management system. Once again, with excellent initiative, she dealt with system migration issues and ensured an orderly transition from our old platform to the new one. In later years, Renu was able to build a custom Volunteer management system based upon ASP.Net and SQL which extended the capabilities of the old system. In creating this custom system, Renu exhibited great talent and initiative in delivering a product on-time and in working order. Renu is not only an excellent technician. She also has excellent interpersonal skills in communicating with end-users to learn about problems and to scope work correctly. In doing so, Renu has built an excellent reputation with her clients, colleagues, and managers. I highly recommend Renu to anyone seeking to hire her.”"]'] User: ['Stephanie Levine', '- Self motivated and dedicated to personal and professional development- Strong clinical knowledge combined with experience in sales, marketing, business management, and inner workings of dental offices- Outstanding interpersonal, communication, and relationship building skills- Technically skilled -- cross-platform expertise (Win/Mac) and proficiency in Word, Excel, PowerPoint, Dentrix, Eaglesoft', 'Public Health Dental Hygienist/Owner at Northeast Visiting Dental Associates', 'Northeast Visiting Dental Associates', '[{"company":"Northeast Visiting Dental Associates","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2015 - Present 6 years 7 months","duration_short":"6 years 7 months","end_date":"Present","start_date":"Mar 2015","subtitle":"Northeast Visiting Dental Associates","title":"Public Health Dental Hygienist/Owner"}],"url":""},{"company":"Visiting Dental Associates of MA","company_id":null,"location":"","positions":[{"description":"Develop and implement public health dental hygiene programs to increase awareness and access to preventative dental care. Provide on-site preventative dental services to elderly, adults and children utilizing mobile dental equipment state-wide at public health facilities. Manage in-house dental billing and accounting with paperless dental software. Active collaboration with numerous dental health professionals throughout patient market to ensure optimal patient care. Design and execute dental education programs including participation at various speaking venues to support a wide variety of patient demographics. Build and maintain a wide network of healthcare providers and community leaders.","duration":"Nov 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Nov 2011","subtitle":"Visiting Dental Associates of MA","title":"Public Health Dental Hygienist / Owner"}],"url":""},{"company":"DDS24","company_id":null,"location":"Boston, Massachusetts","positions":[{"description":"","duration":"Nov 2014 Mar 2015 5 months","duration_short":"5 months","end_date":"Mar 2015","start_date":"Nov 2014","subtitle":"DDS24","title":"Registered Dental Hygienist"}],"url":""},{"company":"Dr Gavriel Shohut","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2013 Nov 2013 6 months","duration_short":"6 months","end_date":"Nov 2013","start_date":"Jun 2013","subtitle":"Dr Gavriel Shohut","title":"Dental Hygienist"}],"url":""},{"company":"Healthy Smiles Dental","company_id":"healthy-smiles-dental","location":"West Bridgewater, MA","positions":[{"description":"Oral CDX TrainedExperience with Zoom Whitening, occlusal guard fabrication and adjustment, periodontal therapy, Oraquix, Arestin, digital x-rays and working with a paperless system Oral CDX TrainedExperience with Zoom Whitening, occlusal guard fabrication and adjustment, periodontal therapy, Oraquix, Arestin, digital x-rays and working with a paperless system","duration":"Nov 2008 Aug 2012 3 years 10 months","duration_short":"3 years 10 months","end_date":"Aug 2012","start_date":"Nov 2008","subtitle":"Healthy Smiles Dental","title":"Dental Hygienist"}],"url":"https://www.linkedin.com/company/healthy-smiles-dental"},{"company":"Norton Dental Associates","company_id":null,"location":"Norton, MA","positions":[{"description":"In addition to clinical hygiene duties, responsibilities included entering dental procedure codes and assisting front office in day to day tasks. Assisted in implementation of laser periodontal therapy program. Aided in transition to digital x-rays. Diode Laser Certified. Oral CDX, Velscope & Vizilight trained. In addition to clinical hygiene duties, responsibilities included entering dental procedure codes and assisting front office in day to day tasks. Assisted in implementation of laser periodontal therapy program. Aided in transition to digital x-rays. Diode Laser Certified. Oral CDX, Velscope & Vizilight trained.","duration":"Mar 2009 Jun 2010 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2010","start_date":"Mar 2009","subtitle":"Norton Dental Associates","title":"Dental Hygienist"}],"url":""},{"company":"Dr. Paul Aswad","company_id":null,"location":"Needham, MA","positions":[{"description":"","duration":"Nov 2008 Jan 2010 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 2010","start_date":"Nov 2008","subtitle":"Dr. Paul Aswad","title":"Dental Hygienist"}],"url":""},{"company":"Dr. Richard Harrison","company_id":null,"location":"West Bridgewater, MA","positions":[{"description":"Trained on Eagle Soft software Trained on Eagle Soft software","duration":"Aug 2008 Dec 2008 5 months","duration_short":"5 months","end_date":"Dec 2008","start_date":"Aug 2008","subtitle":"Dr. Richard Harrison","title":"Dental Hygienist"}],"url":""},{"company":"Dr. George Biron","company_id":null,"location":"","positions":[{"description":"","duration":"2007 2007 less than a year","duration_short":"less than a year","end_date":"2007","start_date":"2007","subtitle":"Dr. George Biron","title":"Dental Assistant"}],"url":""},{"company":"Norton Dental Associates","company_id":null,"location":"Norton, MA","positions":[{"description":"Responsible for all hygiene recall and maintaining daily schedules to ensure office productivity. Verification of patient insurance benefits. Patient check-in and walk-out, collection of copays. Present patient treatment plans and review payment arrangements. Responsible for all hygiene recall and maintaining daily schedules to ensure office productivity. Verification of patient insurance benefits. Patient check-in and walk-out, collection of copays. Present patient treatment plans and review payment arrangements.","duration":"2003 2007 4 years","duration_short":"4 years","end_date":"2007","start_date":"2003","subtitle":"Norton Dental Associates","title":"Patient Coordinator"}],"url":""}]', '["John Maliawco “Stephanie is the perfect combination of knowledgeable and personable. Her expertise in the field are on point and her presence is comforting in a place where so many feel on edge. Stephanie is ambitious and passionate; she stands out from the rest.”","Denise Tetreault “Stephanie is a reliable and professional dental hygienist who has her patients\' interest as a top priority. I highly recommend Stephanie as a Public Health Dental Hygienist.”"]']### Assistant: The agent's job is to provide technical support and software development services. Today, the agent is reaching out to the user because they need assistance in implementing a new dental software system for their dental office.
### Human: Agent: ['Lisa Miller', 'My goal in my professional career is to learn a new trait each day and to be the best manager I can be by using my inter-personal skills. A good manager should have the ability to listen and to adapt to each employee and their learning style. I have held positions in various fields, in which I believe provided me with amazing skills to adapt and to learn in any industry.', 'Group Sales and Marketing Manager at In The Game Funtrackers, Corpus Christi', 'In The Game Funtrackers', '[{"company":"In The Game Funtrackers","company_id":null,"location":"Corpus Christi, Texas, United States","positions":[{"description":"Plan and coordinate outings, such as birthday, church, day camps, school and corporate.Create campaigns and daily posts for social media on Reputation.com.Respond to daily reviewsTrains employees in the Party Department.Coordinates events with internal staff.Creates and activates on site promotions.Manages and provides material for the Party Department. Plan and coordinate outings, such as birthday, church, day camps, school and corporate.Create campaigns and daily posts for social media on Reputation.com.Respond to daily reviewsTrains employees in the Party Department.Coordinates events with internal staff.Creates and activates on site promotions.Manages and provides material for the Party Department.","duration":"Nov 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Nov 2020","subtitle":"In The Game Funtrackers","title":"Group Sales and Marketing Manager"}],"url":""},{"company":"Elitch Gardens Theme & Water Park","company_id":"elitch-gardens","location":null,"positions":[{"description":"Developed sales goals and objectives for a sales team of five.Generated weekly progress reports to upper management. Created sales contests and motivated team to make overall goals.Created sales incentive plans for account executive.Managed yearly budgets and forecasting goals for the department.Assisted with territory creation and budgeted goals.Utilized Chamber of Commerce, social media, and LinkedIn to discover new leads.Created tag lines and proofread promotional material for social media.Worked as a liaison to the Catering Department, Operations, Security and Front Gate.Created sales proposals for companies and conventions in Power-Point.Created and managed events for conventions.Created tag lines for email blasts and managed landing pages and the Group Sales drop down box on the website.","duration":"Nov 2016 Aug 2020 3 years 10 months","duration_short":"3 years 10 months","end_date":"Aug 2020","start_date":"Nov 2016","subtitle":"Elitch Gardens Theme & Water Park","title":"General Sales Manager"},{"description":"Create and build memories for groups of all sizes. Distribute leads, prospects and networking opportunities to a sales team of four. Manage the usage from the CRM.Enter data into the CRM daily.Work with internal departments such as catering, operations, finance and maintenance to ensure success of the events. Manage and send weekly booking reports to upper management. Responsible for increasing revenue in different ticket categories. Attend networking events through Chamber of Commerce and Business Journal events.Develop and maintain relationships. Increase exposure through trade shows and conferences.Track and oversee the sales team revenue growth. Conduct training for all new staff which includes account executive and interns.","duration":"Jan 2013 Nov 2016 3 years 11 months","duration_short":"3 years 11 months","end_date":"Nov 2016","start_date":"Jan 2013","subtitle":"Elitch Gardens Theme & Water Park","title":"Assistant Sales Manager"},{"description":"Created memories by building and creating summer picnics. Built relationships, conducted cold calls and increased revenue. Prospected accounts through newsletters, newspapers, networking and databases. Used a CRM to manage and track accounts. Outstanding Sales Representative","duration":"Mar 2011 Jan 2013 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jan 2013","start_date":"Mar 2011","subtitle":"Elitch Gardens Theme & Water Park","title":"Account Executive"}],"url":"https://www.linkedin.com/company/elitch-gardens"},{"company":"Lexis Nexis/Office Team","company_id":"lexisnexis","location":"Colorado Springs, Colorado Area","positions":[{"description":"Entered legal documents into a Lexis Nexis approved computer system.Conducted training to contractors and international employees. Supervised a contractor team of twenty-five.Handled time off requests, tardiness, and training. Responsible for making sure all deadlines were meet. Reported daily to Directors and provided an updates on projects with firm deadline dates. Entered legal documents into a Lexis Nexis approved computer system.Conducted training to contractors and international employees. Supervised a contractor team of twenty-five.Handled time off requests, tardiness, and training. Responsible for making sure all deadlines were meet. Reported daily to Directors and provided an updates on projects with firm deadline dates.","duration":"Mar 2009 Mar 2011 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2011","start_date":"Mar 2009","subtitle":"Lexis Nexis/Office Team","title":"Project Lead/Trainer"}],"url":"https://www.linkedin.com/company/lexisnexis"},{"company":"WBNS-TV/Office Team","company_id":"wbns-tv","location":"Columbus, Ohio Area","positions":[{"description":"Assisted anchorwomen, Angela Pace with daily activities and delivered approved reels to the Communications Department. Conducted a range of office tasks which included filing, answering phones and submitting invoices. Assisted anchorwomen, Angela Pace with daily activities and delivered approved reels to the Communications Department. Conducted a range of office tasks which included filing, answering phones and submitting invoices.","duration":"Feb 2007 Jun 2007 5 months","duration_short":"5 months","end_date":"Jun 2007","start_date":"Feb 2007","subtitle":"WBNS-TV/Office Team","title":"Office Coordinator/Contractor"}],"url":"https://www.linkedin.com/company/wbns-tv"},{"company":"CHP+/Office Team","company_id":null,"location":"Greater Denver Area","positions":[{"description":"Worked as a liaison between the call center of CHP+ and health care organizations.Assisted in providing health care services. Created effective communication methods for the call center.Trained the call center employees in the communication methods and built relationships with the contacts within the healthcare organizations. Worked as a liaison between the call center of CHP+ and health care organizations.Assisted in providing health care services. Created effective communication methods for the call center.*Trained the call center employees in the communication methods and built relationships with the contacts within the healthcare organizations.","duration":"Aug 2005 Jun 2006 11 months","duration_short":"11 months","end_date":"Jun 2006","start_date":"Aug 2005","subtitle":"CHP+/Office Team","title":"Project Manager"}],"url":""},{"company":"Colorado Mountain College","company_id":"colorado-mountain-college","location":"Leadville, Colorado","positions":[{"description":"","duration":"Mar 2003 Mar 2005 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2005","start_date":"Mar 2003","subtitle":"Colorado Mountain College","title":"Field Manager"}],"url":"https://www.linkedin.com/company/colorado-mountain-college"},{"company":"Six Flags Elitch Gardens","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2000 Jan 2003 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2003","start_date":"Jan 2000","subtitle":"Six Flags Elitch Gardens","title":"Special Events Representative"}],"url":""},{"company":"Elitch Gardens","company_id":"elitch-gardens","location":"Greater Denver Area","positions":[{"description":"","duration":"Jan 1997 Jan 2000 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2000","start_date":"Jan 1997","subtitle":"Elitch Gardens","title":"Inside Sales Coordinator"}],"url":"https://www.linkedin.com/company/elitch-gardens"}]', '["Kate Semenova “It is my pleasure to recommend Lisa. I began working with Lisa in late 2019, she had an integral role in developing a strong partnership between our organizations. It was a true pleasure to work with Lisa on every step of the process. Her communications are always prompt and helpful, and her strategic approach helped us to establish the agreement timely. Lisa is an amazing professional, she is knowledgeable and friendly, and she would make a great asset to any organization. ”","Lisa J. “Great skill set, amazing business advocate and wonderful person.”"]'] User: ['Emily Frazee', 'Highly motivated individual seeking to launch a successful business career in professional sales, communications, marketing, consulting or management.', 'Executive Operations and Digital Coordinator', 'Kroeger Commercial Real Estate', '[{"company":"Kroeger Commercial Real Estate","company_id":null,"location":"Orlando, Florida, United States","positions":[{"description":"","duration":"Jan 2019 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Kroeger Commercial Real Estate","title":"Realtor Assistant"}],"url":""},{"company":"Love Your Home Orlando","company_id":null,"location":"Winter Park, Florida, United States","positions":[{"description":"","duration":"Aug 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2021","subtitle":"Love Your Home Orlando","title":"Marketing Assistant"}],"url":""},{"company":"Russell B Rainey, DMD","company_id":"russell-b-rainey-dmd","location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Oct 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Russell B Rainey, DMD","title":"Digital Media Coordinator"}],"url":"https://www.linkedin.com/company/russell-b-rainey-dmd"},{"company":"Rainey Leadership Learning","company_id":null,"location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Sep 2020 Jun 2022 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2022","start_date":"Sep 2020","subtitle":"Rainey Leadership Learning","title":"Executive Operations and Digital Coordinator"}],"url":""},{"company":"Tallahassee Plastic Surgery Clinic","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"May 2019 Mar 2020 11 months","duration_short":"11 months","end_date":"Mar 2020","start_date":"May 2019","subtitle":"Tallahassee Plastic Surgery Clinic","title":"Human Resources/ Marketing Intern"}],"url":""},{"company":"Hearth & Soul","company_id":"hearth-soul","location":"Tallahassee, Florida","positions":[{"description":"","duration":"Feb 2019 Mar 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2020","start_date":"Feb 2019","subtitle":"Hearth & Soul","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/hearth-soul"},{"company":"Orlando Science Center","company_id":"orlando-science-center","location":"Orlando, Florida Area","positions":[{"description":"","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"Orlando Science Center","title":"Summer Camp Counselor"}],"url":"https://www.linkedin.com/company/orlando-science-center"},{"company":"Orlando Realty Service Inc","company_id":"orlando-realty-service-inc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"Orlando Realty Service Inc","title":"Assistant"}],"url":"https://www.linkedin.com/company/orlando-realty-service-inc"},{"company":"Kroeger Properties LLC","company_id":"kroeger-properties-llc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2014 2017 3 years","duration_short":"3 years","end_date":"2017","start_date":"2014","subtitle":"Kroeger Properties LLC","title":"Assistant"}],"url":"https://www.linkedin.com/company/kroeger-properties-llc"}]', '["Mary Kroeger “Emily has worked for us for many years in many different capacities. She was an outstanding employee who went above and beyond in her position. She possesses maturity beyond her years, and has offered insight and growth in the marketing of our business. She is missed and I highly recommend her to any future employer.”","Anslie Jackson Bates “Emily is a joy to work with. She has exceptional leadership and motivational skills, and she is a great teammate with much expertise in customer service. She is loyal, insightful and always has a positive attitude. ”"]']### Assistant: The agent's job is to coordinate and plan corporate outings and events, manage social media campaigns, and provide material for the Party Department, while the user is reaching out to the agent because they need assistance in developing effective communication methods and building relationships within the healthcare organizations for a project.
### Human: Agent: ['Paula Tosca', "NOT YOUR AVERAGE REALTOR! NO MATTER how large or small your price point is, I go above and beyond your expectations to accomplish your Goals. Nothing more rewarding than a SATISFIED and HAPPY CLIENT. Closing over $10 MILLION in real estate sales in 2013. I always have time for you! My territory is vast so don't hesitate to contact me for your area. Educated, experienced, professional, honest and FUN to work with... CRS, GRI, ABR, LMC and Notary Public 508-230-4567 paula@paulatosca.com", 'Realtor at Bold Moves Real Estate', 'Bold Moves Real Estate', '[{"company":"Bold Moves Real Estate","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2012 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Jan 2012","subtitle":"Bold Moves Real Estate","title":"Realtor"}],"url":""},{"company":"Jack Conway & Co., Inc.","company_id":"jack-conway","location":"","positions":[{"description":"","duration":"Oct 2002 Jan 2012 9 years 4 months","duration_short":"9 years 4 months","end_date":"Jan 2012","start_date":"Oct 2002","subtitle":"Jack Conway & Co., Inc.","title":"Realtor"}],"url":"https://www.linkedin.com/company/jack-conway"}]', '["Paul Cell “I have bought and sold properties through Paula Tosca in the past with great results. Personable, Professional and efficient with a deep knowledge of her craft. In my opinion there is no reason to go anywhere else. Paul Murphy - Contractor”","Gregg Rutch “Paula is a very dedicated Realtor. She is well organized and will diligently act in the best interest of her clients.”"]'] User: ['Mark Wollaston', 'Thank you very much for visiting my profile. I grew up in Wellesley Massachusetts and received my BS in Finance and Law from Babson College. I am currently an Realtor with Sothebys International Realty working with buyers, sellers, and renters in the Boston area and surrounding suburbs. I welcome the opportunity of discussing your individual real estate needs.', 'Licensed Realtor with Gibson Sothebys International Realty', 'Sothebys International Realty', '[{"company":"Sothebys International Realty","company_id":null,"location":"","positions":[{"description":"","duration":"2004 - Present 17 years","duration_short":"17 years","end_date":"Present","start_date":"2004","subtitle":"Sothebys International Realty","title":"Salesperson"}],"url":""},{"company":"Fidelity Investments","company_id":"fidelity-investments","location":"Greater Boston Area","positions":[{"description":"","duration":"Mar 2000 Dec 2004 4 years 10 months","duration_short":"4 years 10 months","end_date":"Dec 2004","start_date":"Mar 2000","subtitle":"Fidelity Investments","title":"Operations analyst"}],"url":"https://www.linkedin.com/company/fidelity-investments"}]', '["“I have used Mark in his role as a real estate agent. He has an excellent knowledge of the market and is always prompt and professional. H. David Hennessey”","“We worked with Mark to sell our Charlestown condo and were very pleased by the level of attention and dependability he brought throughout the process. He kept us informed and provide solid counsel, which we greatly appreciated. I would recommend him without reservation.”"]']### Assistant: The agent's job is to assist clients in buying, selling, and renting properties in the Boston area, and today, the agent is reaching out to the user because they need to discuss the user's individual real estate needs and potentially collaborate on a property transaction.
### Human: Agent: ['Jessica Harrison, LCSW', 'Jessica Harrison is a member of the Academy of Clinical Social Workers and has been a Licensed Clinical Social Worker for 21 years. She has worked as a Mental Health Professional for 26 years . She received her Bachelor of Arts degree from the University of Florida and her Master of Social Work degree from Florida International University. Ms. Harrison has extensive experience helping children, adolescents and families. Her areas of interest include PTSD/Trauma, LGBTQIA, anxiety and depression. She has also seen many children and teenagers that are affected by divorce or adjusting to a blended family. Ms. Harrison provides a safe, non-threatening venue to express their emotions in a more constructive manner.', 'Psychotherapist, Qualified Supervisor and Registered Yoga Teacher', 'JESSICA E HARRISON, LCSW', '[{"company":"JESSICA E HARRISON, LCSW","company_id":"jessica-e-harrison-lcsw","industry":"Hospitals and Health Care","location":"Jupiter/Palm Beach Gardens/Tequesta","positions":[{"description":"I provide family and Individual psychotherapeutic counseling to adults and adolescents experiencing a wide range of emotional, psychological and medical issues. I provide family and Individual psychotherapeutic counseling to adults and adolescents experiencing a wide range of emotional, psychological and medical issues.","duration":"Nov 2009 - Present 12 years 5 months","duration_short":"12 years 5 months","end_date":"Present","start_date":"Nov 2009","subtitle":"JESSICA E HARRISON, LCSW","title":"Psychotherapist/Owner"}],"url":"https://www.linkedin.com/company/jessica-e-harrison-lcsw"},{"company":"ViaMar Health","company_id":"viamarhealth","location":"West Palm Beach, Florida Area","positions":[{"description":"Prepared facility for Joint Commission accreditation for Residential, PHP and Outpatient levels of care. Monitored compliance for medical, nutrition, nursing and clinical and keep track of monthly trends. Set up EMR (KIPU) so that all forms were Joint Commission approved. Met with staff weekly for compliance education and clinical consulting. Oriented and trained new staff to understand the client’s care and treatment plan throughout treatment. Provided PI reports on a monthly basis to PI team and worked with them to improve outcomes. Provided Clinical Supervision for unlicensed staff on a weekly basis.","duration":"Mar 2019 Dec 2019 10 months","duration_short":"10 months","end_date":"Dec 2019","start_date":"Mar 2019","subtitle":"ViaMar Health","title":"Compliance Specialist"}],"url":"https://www.linkedin.com/company/viamarhealth"},{"company":"Sandy pines hospital","company_id":null,"location":"Tequesta, Fl","positions":[{"description":"","duration":"Nov 2017 Sep 2018 11 months","duration_short":"11 months","end_date":"Sep 2018","start_date":"Nov 2017","subtitle":"Sandy pines hospital","title":"Lead Therapist"}],"url":""},{"company":"New Solutions Counseling Centers, LLC","company_id":null,"location":"North Palm Beach, Florida","positions":[{"description":"","duration":"Feb 2016 Nov 2017 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2017","start_date":"Feb 2016","subtitle":"New Solutions Counseling Centers, LLC","title":"Clinical Director"}],"url":""},{"company":"Associates in Behavioral Counseling","company_id":"associates-in-behavioral-counseling","location":"Sunrise, FL","positions":[{"description":"Provide quality counseling services to private clientele of this general counseling practice. Perform services for individual and couples therapy, as well as, psychotherapy for clients experiencing a wide range of emotional, psychological and medical issues.Counsel clients and help them gain access to resources while addressing and assisting them in confronting issues adversely affecting their lives. Conduct evaluations, assessments and devise treatment strategies.Provide support to people who have been socially excluded or who are experiencing crisis by helping reduce distress and improve psychological well-being. Work closely with staff to ensure quality and continuity of care.Use clinical methods and research to make positive changes to clients\' lives by offering various forms of treatment. Assist individuals and groups in identifying self-defeating behaviors and coach them through changes that promote personal growth and improved teamwork. Manage client relations and develop rapport and trusting relationships to facilitate progress.Support clients with development of individual treatment plans and maximize their participation in the process.","duration":"Nov 2009 Aug 2011 1 year 10 months","duration_short":"1 year 10 months","end_date":"Aug 2011","start_date":"Nov 2009","subtitle":"Associates in Behavioral Counseling","title":"Clinical Social Worker"}],"url":"https://www.linkedin.com/company/associates-in-behavioral-counseling"},{"company":"School Board of Broward County","company_id":"school-board-of-broward-county","location":"","positions":[{"description":"Coordinated and implemented support services to a high risk, culturally diverse, student population. Accountable for the continued involvement and intervention with parents, families, teachers and principals. Provided assistance and education for teachers and support staff to identify at-risk students. Provided clinical support for School Psychology and Guidance Interns to facilitate group and individual counseling skills.Developed and implemented Parent Educators and other support/therapeutic programs.Conducted comprehensive psychosocial and cognitive evaluations/assessments of children with attention, behavior, and emotional disorders. Devised effective treatment strategies for students with behavioral concerns in and outside the classroom.eLed groups for children coping with divorce, bereavement and cancer at elementary, middle school and high school levels.Provided social skills counseling for children with learning disabilities, ADD, autism and other emotional disabilities.Led intervention team to enable teachers and parents to learn behavior and academic techniques.Presented workshops at various middle schools to teach students conflict resolution and respect for others.Outstanding personal and professional commitment to attain short- and long-term goals and consistently made contributions to students and their families.","duration":"Sep 2000 Nov 2009 9 years 3 months","duration_short":"9 years 3 months","end_date":"Nov 2009","start_date":"Sep 2000","subtitle":"School Board of Broward County","title":"School Social Worker"}],"url":"https://www.linkedin.com/company/school-board-of-broward-county"},{"company":"Joe DiMaggio Children\'s Hospital","company_id":null,"location":"Hollywood, FL","positions":[{"description":"Pediatric Hematology/Oncology Social Worker Responsible for providing appropriate social service and case management services to hospitalized children and their families, to help adjust to cancer, sickle-cell anemia and other blood disease diagnoses. Accountable for psychosocial assessments, counseling, crisis intervention and community referrals. Supervised Social Work and Psychology Interns. Independently assessed the psychosocial functioning and needs of patients and their family members to formulate and implement a treatment plan in collaboration with the patient, family and interdisciplinary treatment team. Provided assistance to patients and their significant others with coping and dealing with the loss and grief experiences in terminal illness and death. Worked collaboratively to provide services and coordination for transitions in continuum of care. Made appropriate referrals to community and other governmental agencies for services, and coordinated services. Worked with hospice organizations to provide support to children with end-stage cancer. Led support groups for children/adults living with cancer. Formulated a quick reference resource book for parents and families.Developed case management treatment plans with members of the interdisciplinary health team. Led the Pediatric Cancer Fund and directed social events for hospitalized children and children in remission.","duration":"Jan 1996 Sep 2000 4 years 9 months","duration_short":"4 years 9 months","end_date":"Sep 2000","start_date":"Jan 1996","subtitle":"Joe DiMaggio Children\'s Hospital","title":"Pediatric Oncology Social Worker"}],"url":""},{"company":"Lighthouse of Broward County","company_id":"lighthouse-of-broward-county","location":"Ft. Lauderdale, FL","positions":[{"description":"Initially hired as a social worker and promoted to oversee the Rehabilitation program providing vocational, educational, and occupational social services for blind and visually impaired adults. Led the Rehabilitation team to provide personal skills, social/emotional adjustment and job training for clients.Obtained and grant and funding to establish a program for visually impaired and blind children and bridge the gap between social service agencies and the school system. Included after school programs, recreational programs, summer camps, and other social activities. Conducted training sessions and workshops and created parent and youth support groups. Directed performance improvement initiatives in a proactive effort to enhance quality and continuity delivery of services. A proven role model, recognized as a leader in building consensus to motivate staff to attain highest standards.","duration":"Jun 1994 Jan 1996 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 1996","start_date":"Jun 1994","subtitle":"Lighthouse of Broward County","title":"Director of Rehabilitation"}],"url":"https://www.linkedin.com/company/lighthouse-of-broward-county"}]', '["David Kafka “Jessica is the therapist you would want helping your child or any family member actually. She is compassionate yet very professional, and knows how to get to the root of the issue. Jessica doesn\'t just focus on the issues but creatively leads you down a path towards resolution. If you\'re not using Jessica as your therapist then you\'re not gettin the help you need! Thank you for helping my family Jessica!”","David Krasky “Jessica exhibits all of the professional and therapeutic qualities necessary to be an outstanding mental health provider. Her knowledge and own life experiences only enhance her ability to build rapport, make recommendations and provide group/individual counseling to children and adults.”"]'] User: ['Michael A. Key', 'Specializing in Mobile Home Remodeling and Repair Specialties: Kitchens, Baths, Decks, Flooring, Windows, Doors and all types of Repairs', 'Complete Construction & Maintanence Inc.', 'Complete Construction & Maintanence Inc.', '[{"company":"Complete Construction & Maintanence Inc.","company_id":null,"location":"38 S. Beaver st. 1st fl. York, Pa. 17401","positions":[{"description":"Residentiual & Commercial Maint. Servs. All types of remoldling and repairs. Residentiual & Commercial Maint. Servs. All types of remoldling and repairs.","duration":"Jan 2012 - Present 10 years 6 months","duration_short":"10 years 6 months","end_date":"Present","start_date":"Jan 2012","subtitle":"Complete Construction & Maintanence Inc.","title":"President"}],"url":""},{"company":"B. K. Key Constr. LLC","company_id":null,"location":"38 S. Beaver st. York, Pa. 17401","positions":[{"description":"Residentiual Construction Residentiual Construction","duration":"Jan 2005 Dec 2011 7 years","duration_short":"7 years","end_date":"Dec 2011","start_date":"Jan 2005","subtitle":"B. K. Key Constr. LLC","title":"Owner"}],"url":""}]', '["Glenn Feroli, Pharm.D., MBA “Mike Key served as a property manager for me. He was always very reliable and timely with respect to dealing with issues as they arose.”","Dommonick Chatman “The right choice for all your construction needs!”"]']### Assistant: The agent's job is to provide family and individual psychotherapeutic counseling to adults and adolescents experiencing a wide range of emotional, psychological, and medical issues, and today the user is reaching out to the agent because they need assistance with mobile home remodeling and repairs.
### Human: Agent: ['Masato Eguchi', "After studying linguistic and communication in Japan, I moved to San Francisco to be a Data Scientist. I am a Data Scientist with a big smile who can communicate well in a global context. I completed dual Masters degree in Business Analytics and International Business. I keep developing my analytic and technical skills, including Python, R, SQL, NLP and Machine learning. I taught Data Science R as a TA while working as BI Analyst/Data Scientist at Apple. In addition to my professional work, I'm an avid athlete. I trained Judo for more than 10 years and was champion in my hometown with a black belt. Also, I practice snowboarding for more than 10 years and obtained JSA 1st class certification. The disciplines for these achievements made me realized that the three pillars in my life are: Passion, discipline and persistence. I’m eager to experience exciting things here in Bay Area.", 'Data Visualization Engineer at Apple', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Computers and Electronics Manufacturing","location":null,"positions":[{"description":"Tableau Dashboarding","duration":"Dec 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Apple","title":"Data Visualization Engineer"},{"description":"Tableau DashboadingStatistical Analysis and business suggestions for managementSplunk Dashboard","duration":"Dec 2019 Dec 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2020","start_date":"Dec 2019","subtitle":"Apple","title":"BI Analyst / Data Scientist"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Hult International Business School","company_id":"hult-international-business-school","location":"San Francisco Bay Area","positions":[{"description":"Help student with Data Science : R class.Class satisfaction 4.6/5 Help student with Data Science : R class.Class satisfaction 4.6/5","duration":"Oct 2019 Dec 2019 3 months","duration_short":"3 months","end_date":"Dec 2019","start_date":"Oct 2019","subtitle":"Hult International Business School","title":"Teaching Assistant (Data Science:R)"}],"url":"https://www.linkedin.com/company/hult-international-business-school"},{"company":"Apple","company_id":"apple","location":"Cupertino, California","positions":[{"description":"Data cleaning for ML training data. Data cleaning for ML training data.","duration":"Jan 2019 Oct 2019 10 months","duration_short":"10 months","end_date":"Oct 2019","start_date":"Jan 2019","subtitle":"Apple","title":"Computational Linguist"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Hult International Business School","company_id":"hult-international-business-school","location":"San Francisco","positions":[{"description":"2 master\'s degrees. 2 master\'s degrees.","duration":"Sep 2017 Mar 2019 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2019","start_date":"Sep 2017","subtitle":"Hult International Business School","title":"Student"}],"url":"https://www.linkedin.com/company/hult-international-business-school"},{"company":"We Blog the World","company_id":"we-blog-the-world","location":"San Francisco Bay Area","positions":[{"description":"Advised CEO with data interpretation and establishment of web marketing plan utilizing Google Analytics.• Collected data from Google Analytics and analyzed data with MS Excel and Tableau.• Developed web marketing plan and created a report directly to CEO visualizing key insights. Advised CEO with data interpretation and establishment of web marketing plan utilizing Google Analytics.• Collected data from Google Analytics and analyzed data with MS Excel and Tableau.• Developed web marketing plan and created a report directly to CEO visualizing key insights.","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"We Blog the World","title":"Business Analyst Intern"}],"url":"https://www.linkedin.com/company/we-blog-the-world"},{"company":"INSURANCE RISK ASSEMENT PROJECT","company_id":null,"location":"San Francisco","positions":[{"description":"Cooperated with multiple teammates to assess the insurance clam risk from a perspective of insurance company by using real world big data.• Performed enormous data cleaning using Microsoft Excel and R.• Ran multiple regression analysis with R to quantify risks for a company\'s accusation. Cooperated with multiple teammates to assess the insurance clam risk from a perspective of insurance company by using real world big data.• Performed enormous data cleaning using Microsoft Excel and R.• Ran multiple regression analysis with R to quantify risks for a company\'s accusation.","duration":"Jul 2018 Jul 2018 1 month","duration_short":"1 month","end_date":"Jul 2018","start_date":"Jul 2018","subtitle":"INSURANCE RISK ASSEMENT PROJECT","title":"Data Analyst"}],"url":""},{"company":"Hult BUSINESS CHALLENGE","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"Served on a six member team as a data analyst for HULT business challenge, a collaborative 10 week project to analyze how individual business skills can be improved.• Worked on data cleaning, regression analysis, data interpretation.• Coached other team members to interpret the results of analysis.• Created a base structure of final presentation and selected as presenter for the team’s final presentation. Served on a six member team as a data analyst for HULT business challenge, a collaborative 10 week project to analyze how individual business skills can be improved.• Worked on data cleaning, regression analysis, data interpretation.• Coached other team members to interpret the results of analysis.• Created a base structure of final presentation and selected as presenter for the team’s final presentation.","duration":"Sep 2017 Dec 2017 4 months","duration_short":"4 months","end_date":"Dec 2017","start_date":"Sep 2017","subtitle":"Hult BUSINESS CHALLENGE","title":"Data Analyst"}],"url":""},{"company":"Horse Racing Analysis Project","company_id":null,"location":"Tokyo, Japan","positions":[{"description":"Launched own project and analyzed data of horse racing by utilizing computer and statistic knowledge.• Earned more than 400% return on initial investment.• Performed a web scraping skill to gain data from the internet and manipulated with SQL.• Utilized Microsoft Excel professionally using more than 300,000 cells. Launched own project and analyzed data of horse racing by utilizing computer and statistic knowledge.• Earned more than 400% return on initial investment.• Performed a web scraping skill to gain data from the internet and manipulated with SQL.• Utilized Microsoft Excel professionally using more than 300,000 cells.","duration":"Apr 2016 Aug 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2017","start_date":"Apr 2016","subtitle":"Horse Racing Analysis Project","title":"Data Analyst"}],"url":""}]', '["Thomas Kurnicki “Masato is a very creative and hard working data scientist. His commitment to excellence and team work skills make him a great addition to any team that needs a data savvy member. It was a pleasure to work with you, Masato! ”","Chase B. Kusterer “I had the pleasure of teaching Masato in several courses throughout the Master of Business Analytics program. Always sitting in the front row, Masato was quick to get involved in class discussions and activities. His most memorable quality, however, is his ability to ask questions. This greatly enhanced the learning of his cohort in courses such as Machine Learning, and will definitely be an asset in all he sets out to accomplish.”"]'] User: ['John Morse', "I believe in the value of information and in the responsibility those who maintain, source, integrate, transform, and store information have to those who use that information. Data is not inherently knowledge. It is, at best, simply information. Gaining knowledge and insight requires understanding the business scenarios, the business problems, and the relationships between data, process, and people, then communicating that knowledge with the most impact. My career in Business Intelligence and Analytics started in 1992 when I moved to the Northwest and began working as an Assistant Technical Writer for Crystal Reports. I spent seven years documenting data analysis, report design, and API programming. Since then, I've worked in Consulting, Business Analytics, IT Operations, Sales Operations, Project Management, and Marketing. I've supported the Technology industry, Public Utilities, Mobile Telecommunications, Healthcare, and Software. Through that long adventure, I have always sought to learn and understand.", 'Business Analytics Specialist, Data Evangelist', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Computer Software","location":null,"positions":[{"description":"As a Business Analytics Specialist, I empower our Partners in the US subsidiary to deliver remarkable customer experiences by building strategic solutions based on insights and analytics. My work has included: unifying reporting across the One Commercial Partner organization to a single portal, providing one location to search for and access information related to scorecard, consumption, pipeline, investments, and revenue; building the primary platform for tracking OCP attainment of fiscal year scorecard performance; managing and directing the process of cascading Subsidiary targets to field teams tracking attainment monthly. Scorecard reporting accessed by 250 users with between 50 and 200 views per day.","duration":"Nov 2016 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Nov 2016","subtitle":"Microsoft","title":"Business Analytics Specialist"},{"description":"Enable Microsoft partner success through delivering insights into sales, performance, and adoption of Cloud products. Specializing in metrics associated with Cloud product adoption and consumption to highlight gaps and opportunities for field Sales and Marketing teams as well as Microsoft Partners.","duration":"Apr 2014 Oct 2016 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2016","start_date":"Apr 2014","subtitle":"Microsoft","title":"Business Program Manager"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Group Health Cooperative","company_id":"group-health-cooperative","location":"Seattle, WA","positions":[{"description":"Responsible for the overall project portfolio of the Data Warehousing and Business Intelligence organization. Moved clinical quality reporting from an inconsistent and latent state to a monthly cadence, providing trusted measures and reporting at the clinics, driving workflow improvements that contributed to improved quality of care and Medicare 5-Star ratings. Established business portfolio governance with executive business stakeholders. This included regular monthly prioritization, metrics, and dashboards to drive transparency and alignment. Established the corresponding intake and prioritization process for departmental work, assigning ownership of intake items and allowing team to understand priorities across all work. Responsible for management of entire portfolio of department’s project work. Balanced portfolio needs across operational maintenance, strategic initiatives, and discretionary requests. Managed Project Management team for Data Warehousing and Business Intelligence initiatives.Introduced and implemented cloud-based agile project management software and converted management of all project work to that platform. This enabled leadership visibility and direction, ensuring rapid resolution of issues and on-time delivery of projects. Directed implementation of agile processes and methodologies specific to data warehousing and Business Intelligence based on Scrum and Kanban, providing a working environment where value delivered to the business could be demonstrated iteratively.Managed operations team responsible for ongoing maintenance, updates, and fixes of production data warehouse, ETL environment, SAS environment, Cost Management database, and Hyperion Essbase Financial reporting.Managed all aspects of the departmental budget ($9M+) including analysis, staffing recommendations, and integration with the division budget and processes.","duration":"Oct 2011 Mar 2014 2 years 6 months","duration_short":"2 years 6 months","end_date":"Mar 2014","start_date":"Oct 2011","subtitle":"Group Health Cooperative","title":"Sr. Program Manager"}],"url":"https://www.linkedin.com/company/group-health-cooperative"},{"company":"T-Mobile","company_id":"t-mobile","location":null,"positions":[{"description":"Responsible for maintaining the core database and application infrastructure supporting operational reporting for Customer Service, Sales, and Supply Chain departments. Included 55 billion rows, and more than 14TB of data across four production environments. Worked with peers within business teams to understand ongoing business needs for data and reporting. Worked with IT organization on upgrades of hardware and applications to scale to business needs.Managed delivery of data and information for Value Based Steering project to analyze and understand the value of an annual $3 billion spend on customer acquisition and retention. Solution provided the assessment of investments relative to the net revenue yielded, defined as Return on Market Invest (ROMI). Supported the VP of Local Channel Management and Reporting to define long term strategy for corporate reporting and analytics.Developed strategy for consolidation of operational databases, reporting and analytics technology, and customer information serving 30,000 employees across the company, reducing operational overhead by approximately 1 FTE. Managed distributed team of 17 employees responsible for establishing and meeting Service Level Agreements set with business steering committees. Provided Production Support to all business customers for resolving issues and incidents related to report delivery, data quality, and changes.","duration":"Apr 2010 Oct 2011 1 year 7 months","duration_short":"1 year 7 months","end_date":"Oct 2011","start_date":"Apr 2010","subtitle":"T-Mobile","title":"Sr. Manager, Sales & Service Information"},{"description":"Directed analysis of resource optimization, including “right-shoring,” on behalf of CIO and IT VP team. Led to outsourcing of operational work, reducing baseline costs of IT organization. Drove the design and development of systems supporting ad-hoc analysis and reporting, along with ongoing analysis and reporting at the direction of the CIO and IT executive team. Coordinated across multiple teams to ensure consistent design and on time delivery of IT executive level information. Led the design and deployment of consistent IT executive communications.","duration":"Nov 2008 Apr 2010 1 year 6 months","duration_short":"1 year 6 months","end_date":"Apr 2010","start_date":"Nov 2008","subtitle":"T-Mobile","title":"Sr. Manager, IT Governance & Reporting"},{"description":"Selected by CIO to develop and deliver ongoing analysis and reporting of corporate and departmental metrics, including: IT impact on business systems and customer experience, categorical breakdown of project demand on IT resources, and accuracy of estimates related to resource allocation vs. actual booked time. Managed and directed assembly and delivery of weekly reports used by CIO for daily reference. Designed and developed dashboards and scorecards for presentation of departmental metrics and KPIs. Managed team of analysts responsible for tracking, analyzing, and reporting IT outages and incidents. Analyzed and reported on impact of incidents on business processes and customers.","duration":"Aug 2007 Nov 2008 1 year 4 months","duration_short":"1 year 4 months","end_date":"Nov 2008","start_date":"Aug 2007","subtitle":"T-Mobile","title":"Manager, IT Executive and Systems Reporting"},{"description":"Collaborated with Managers, Directors, and Vice Presidents in Marketing, Finance, Sales, Product Development, and Corporate Strategy to understand business needs and direction for both project and long term analytical planning. Provided estimates on time, resources, and cost for IT projects reviewed through IT Intake process. Served as primary Business Intelligence representative for IT Intake. Supported Business Intelligence and Enterprise Business Analysis Directors on project status, resources, and budget planning. Provided budget and staffing estimates based on project priorities and requirements, staff skill levels and resource needs. Managed overall delivery of a large retail sales project estimated at a cost of $3.8 million with an expected ROI of $38 million over 5 years.","duration":"Jun 2005 Aug 2007 2 years 3 months","duration_short":"2 years 3 months","end_date":"Aug 2007","start_date":"Jun 2005","subtitle":"T-Mobile","title":"Manager, BI Systems Analysis"},{"description":"Architected and deployed Crystal Enterprise 10 on a five server distributed system to support over 300 users. Replaced legacy reporting system for supply chain application with scalable enterprise platform. Developed and implemented reporting solutions for a customer support group at the National Returns Center eliminating 2 to 3 hours a day of manual entry and validation of product SKUs.","duration":"Sep 2004 Jun 2005 10 months","duration_short":"10 months","end_date":"Jun 2005","start_date":"Sep 2004","subtitle":"T-Mobile","title":"Analytic Applications Architect"}],"url":"https://www.linkedin.com/company/t-mobile"},{"company":"Venturi Technology Partners","company_id":"venturi-technology-partners","location":"","positions":[{"description":"Assisted Director of Business Intelligence and IT Managers at customer sites in managing projects, technology, and staff for systems integration, report development, and application customization. Directed and supported staff on technological issues, troubleshooting efforts, and customer interaction. Analyzed customer needs to plan, install, and configure Business Intelligence solutions for up to 500 users. Generated new customers and new sales from existing customer base through pre-sales support for Director of BI and Account Managers including demonstration of products and communication of technologies to customers.","duration":"Jan 2002 Aug 2004 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2004","start_date":"Jan 2002","subtitle":"Venturi Technology Partners","title":"Technical Engagement Manager"}],"url":"https://www.linkedin.com/company/venturi-technology-partners"},{"company":"DevCube Solutions","company_id":null,"location":"","positions":[{"description":"Led efforts in report design and implementation of enterprise reporting systems for up to 300 users. Analyzed requirements and designed reports based on a range of database systems including Microsoft SQL Server, Oracle, and Btrieve. Designed and programmed custom Windows and web-based applications. Led efforts in report design and implementation of enterprise reporting systems for up to 300 users. Analyzed requirements and designed reports based on a range of database systems including Microsoft SQL Server, Oracle, and Btrieve. Designed and programmed custom Windows and web-based applications.","duration":"Jan 1998 Jan 2002 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2002","start_date":"Jan 1998","subtitle":"DevCube Solutions","title":"Senior Business Intelligence Consultant"}],"url":""}]', '["Ken Collins “John is incredibly pragmatic and customer-centered. His knowledge of Business Intelligence, based on significant experience in IT and as a customer, is thorough. He is great at visualization tools and techniques, self-service, analytics, operations, and meaningful visual systems. He is also adept at enterprise prioritization, Agile, and program management. John has remarkable written communication skills which translate into strategy and roadmap documents that customers not only understand but embrace. As a leader, he is highly respected by his employees and peers. He can drive excellent delivery and engagement from all styles of employees. This is built on a management style of high expectations, support, candor, and trust. You would be hard pressed to find a more well-rounded BI and program management professional. It is a delight to recommend John.”","John Hall “Although I\'ve learned a great deal about business intelligence since working for John, I feel strongly that the nearly two years I spent working for him provided me with an invaluable foundation upon which I\'ve been able to build. John worked tirelessly to secure for his resources the tools and training we needed to make us more effective as BI analysts. He partnered with a wide variety of business sponsors to identify new BI opportunities to move the enterprise forward, while at the same time working effectively with his peers in the technical arena to help ensure that a solution could be delivered in a timely fashion. I have since had the opportunity to work with John as my business partner, as well as my manager, and I would absolutely recommend John in either capacity.”"]']### Assistant: The agent's job is to provide strategic solutions based on insights and analytics, and today the user is reaching out to the agent because they need assistance in unifying reporting and accessing information related to scorecards, consumption, pipeline, investments, and revenue.
### Human: Agent: ['King Graf', 'Ensures the quality, accuracy, and currency of aeronautical information produced by contractors, national and international partners and NGA. Further, ensures the quality of aeronautical databases and products in line with ISO 9001 certification requirements.', 'GEOINT Aeronautical Analyst', 'National Geospatial-Intelligence Agency', '[{"company":"National Geospatial-Intelligence Agency","company_id":"nga","industry":"Defense and Space Manufacturing","location":null,"positions":[{"description":"","duration":"Feb 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Feb 2019","subtitle":"National Geospatial-Intelligence Agency","title":"Aeronautical Information Specialist"},{"description":"","duration":"Feb 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Feb 2019","subtitle":"National Geospatial-Intelligence Agency","title":"Aeronautical Information Specialist"}],"url":"https://www.linkedin.com/company/nga"},{"company":"Leidos","company_id":"leidos","location":null,"positions":[{"description":"Expertly translated and uploaded host source aeronautical documents to the ASPS active Source Directory.","duration":"2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"2016","subtitle":"Leidos","title":"Aeronautical Host Source Data-Translator"},{"description":"Aeronautical Source Packaging Service (ASPS) Data AnalystThe Aeronautical Source Packaging Service (ASPS) is an online repository of available aeronautical data published by a country’s Aeronautical Information Service (AIS).Page-In Page-Out Host Source ProcessingMeta-tagged, indexed, and transferred daily host source received to the ASPS repositoryCD Source Processing. Processed weekly host CD source by comparing CD source to ASPS library which ensured the ASPS database and the country’s eAIP are current and accurate.","duration":"2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"2016","subtitle":"Leidos","title":"Aeronautical Source Packaging Service (ASPS)-Data Analyst"},{"description":"Daily publication of flight information regarding aeronautical charts, aeronautical publications, Notices to Airmen (NOTAM), or other media providing operational flight data essential to safe and efficient aircraft operations.Maintained daily FAA National Flight Data Digests (NFDD) Repository by manually parsing, splitting, naming and transferring files to the ASPS Source Directory.","duration":"2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"2016","subtitle":"Leidos","title":"FAA Source Processing Analyst"},{"description":"Maintained FLIP DVD on an on-going aeronautical cycle using aeronautical expertise and SOP’s, ensuring quality control, accuracy and compliancy of the following airfield and mission planning publications:Enroute Supplements \|Terminal Procedures \|FAA Enroute Charts \|Oceanic Route Planning Charts\| Canadian Planning Documents, Enroute Charts, and Instrument Procedures.","duration":"2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"2016","subtitle":"Leidos","title":"Aeronautical Source Packaging Service-Flight Information Publications (FLIP) DVD Quality Control"},{"description":"Leidos successfully achieved initial capture of 15,500 DOD UPG terminal procedures for the National Geospatial Agency (NGA) through collaborative efforts of the Leidos UPG team members.Compiled and delivered UPG aeronautical data and terminal chart products by analyzing and assessing host source aeronautical and airfield documents, utilizing Bentley Microstation V8i and reviewing aeronautical products prior to delivery.","duration":"Feb 2015 - Present 6 years 6 months","duration_short":"6 years 6 months","end_date":"Present","start_date":"Feb 2015","subtitle":"Leidos","title":"DOD Unpublished Graphics (UPG) Terminals Compiler/Aeronautical Information Specialist"}],"url":"https://www.linkedin.com/company/leidos"},{"company":"King Graf Photography","company_id":null,"location":"Greater St. Louis Area","positions":[{"description":"Start-up national and international marketing and photography consulting business.","duration":"1991 - Present 30 years","duration_short":"30 years","end_date":"Present","start_date":"1991","subtitle":"King Graf Photography","title":"Visual Communications/Marketing Consulting Services"}],"url":""},{"company":"GoJet Airlines","company_id":"gojet-airlines","location":"Greater St. Louis Area","positions":[{"description":"Performed gap analysis between part 121 subpart N Training Program and Advanced Qualifications Program (AQP) in relation to implementing AQP. Streamlinined, centralized, and managed pilot staffing data into a monthly spreadsheet as a means to track and measure pilot training progressive trends efficiently.","duration":"2013 Jan 2014 1 year","duration_short":"1 year","end_date":"Jan 2014","start_date":"2013","subtitle":"GoJet Airlines","title":"Operations Intern"}],"url":"https://www.linkedin.com/company/gojet-airlines"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"","duration":"1987 1995 8 years","duration_short":"8 years","end_date":"1995","start_date":"1987","subtitle":"US Navy","title":"Electrician"}],"url":"https://www.linkedin.com/company/us-navy"}]', '["“I am honored to write this letter of recommendation for my fellow student. Mr. King Graf was very instrumental in keeping the class on task as well as a leader in my graduate law class. He is very energetic, always willing to learn new, innovative and creative ways in making learning exciting. King was a top notched student and earned an A in my class. I fully recommend him to you with out any reservation. With warm professional regards, I remain Very truly yours, Dr. L.C. Thomas 225-892-4968”","“I have had the privilege of knowing King for nearly three years here at Saint Louis University (SLU). King was a fellow student in my very first graduate class at SLU in the fall of 2011 and in another class in the fall of 2012. King has a valuable ability to dive into a problem, find and respect the body of knowledge that precedes a discussion. He can generate a portfolio of credible references in an impressively short time. King’s drive, motivation and tenacity are both noteworthy and commendable.”"]'] User: ['Graham Rhodes', 'My job consists of managing flight crews preforming film and LiDAR operations. I also fly survey missions when necessary.', 'First Officer at Republic Airline', 'Republic Airline', '[{"company":"Republic Airline","company_id":"republic-airways","industry":"Airlines and Aviation","location":"","positions":[{"description":"","duration":"Jul 2018 - Present 3 years 10 months","duration_short":"3 years 10 months","end_date":"Present","start_date":"Jul 2018","subtitle":"Republic Airline","title":"First Officer"}],"url":"https://www.linkedin.com/company/republic-airways"},{"company":"Aerial Imaging","company_id":null,"location":"South Bend, Indiana Area","positions":[{"description":"Manage flight crews performing survey collection. Manage flight crews performing survey collection.","duration":"Nov 2007 Jun 2018 10 years 8 months","duration_short":"10 years 8 months","end_date":"Jun 2018","start_date":"Nov 2007","subtitle":"Aerial Imaging","title":"Photogrammetry Flight Director"}],"url":""}]', '["Ryan DeLine “Graham is a pivotal member of our team as a flight director. His ability to effectively manage crews throughout the country plays a major role in the company\'s service delivery. He is a stand up team member who takes the lead from start to finish. Whether that is individual direction to new recruits or staying late to troubleshoot technical issues, Graham is a solid problem solver and team leader. ”","Leilani Hittle “I have worked with Graham for 3 years now and find Graham to be very detail oriented and a very good team leader for his crews. I see his crews give him the respect he so deserves because he shows them the respect as well. A great communicator and responsible, respectful employee.”"]']### Assistant: The agent's job is to ensure the quality and accuracy of aeronautical information, while the user is reaching out to the agent because they need assistance with managing flight crews for film and LiDAR operations.
### Human: Agent: ['GLYNN FREDERICK', "Advanced Management & Consulting Group's mission is to manage and direct the highest quality service while ensuring optimum utilization of resources to increase cost savings, quality, yields, output and efficiency of production", 'Real Estate Advisor At Engel & Vokers of Lafayette & Lake Charles, La', 'Engel & Volkers of Lafayette & Lke Charles, La.', '[{"company":"Engel & Volkers of Lafayette & Lke Charles, La.","company_id":"consultant-and-free-lancer","location":null,"positions":[{"description":"","duration":"Sep 2019 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Engel & Volkers of Lafayette & Lke Charles, La.","title":"Real Estate Advisor"},{"description":"","duration":"1980 Sep 2019 39 years","duration_short":"39 years","end_date":"Sep 2019","start_date":"1980","subtitle":"consultant and free lancer","title":"Co-owner/Consultant"}],"url":"https://www.linkedin.com/company/consultant-and-free-lancer"},{"company":"Engel & Volkers od Lafayette and Lake Charles, La.","company_id":"dream-home-realtors","location":null,"positions":[{"description":"","duration":"Sep 2019 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Engel & Volkers od Lafayette and Lake Charles, La.","title":"Real Estate Advisor"},{"description":"Thinking of buying, selling or investing give me a call.","duration":"Sep 2017 - Present 3 years 11 months","duration_short":"3 years 11 months","end_date":"Present","start_date":"Sep 2017","subtitle":"Dream Home Realtors","title":"Realtor"}],"url":"https://www.linkedin.com/company/dream-home-realtors"},{"company":"advanced management and consulting group","company_id":"advanced-management-and-consulting-group","location":"Lafayette, Louisiana Area","positions":[{"description":"New Business Developement, Sales, Project Management, Inventory Control, Logistics, Consulting, Sourcing and Procurement in Oil and Gas, Energy,Industries, Manufacturing and Fabrication Markets","duration":"Aug 2014 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Aug 2014","subtitle":"advanced management and consulting group","title":"New Business Developement and Consulting"}],"url":"https://www.linkedin.com/company/advanced-management-and-consulting-group"},{"company":"GULF SOUTH OILFIELD RENTALS INC","company_id":null,"location":"ABBEVILLE, LA","positions":[{"description":"","duration":"Jan 1999 Jun 2013 14 years 6 months","duration_short":"14 years 6 months","end_date":"Jun 2013","start_date":"Jan 1999","subtitle":"GULF SOUTH OILFIELD RENTALS INC","title":"OWNER"}],"url":""},{"company":"GULF SOUTH SUPPLY","company_id":null,"location":"ABBEVILLE, LA","positions":[{"description":"","duration":"Jan 1999 2013 14 years","duration_short":"14 years","end_date":"2013","start_date":"Jan 1999","subtitle":"GULF SOUTH SUPPLY","title":"OWNER"}],"url":""},{"company":"GULFSOUTH VAC SYSTEMS","company_id":null,"location":"ABBEVILLE, LA","positions":[{"description":"","duration":"Jun 2007 Aug 2012 5 years 3 months","duration_short":"5 years 3 months","end_date":"Aug 2012","start_date":"Jun 2007","subtitle":"GULFSOUTH VAC SYSTEMS","title":"Owner"}],"url":""},{"company":"GULF SOUTH TRUCKING","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2007 Aug 2012 5 years 8 months","duration_short":"5 years 8 months","end_date":"Aug 2012","start_date":"Jan 2007","subtitle":"GULF SOUTH TRUCKING","title":"OWNER"}],"url":""},{"company":"OSI","company_id":null,"location":"US","positions":[{"description":"","duration":"Jan 1992 Aug 1996 4 years 8 months","duration_short":"4 years 8 months","end_date":"Aug 1996","start_date":"Jan 1992","subtitle":"OSI","title":"Consulting Analyst"}],"url":""},{"company":"Enron Energy Services","company_id":"enron-energy-services","location":"Mumbai Area, India","positions":[{"description":"","duration":"Dec 1993 Jul 1995 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jul 1995","start_date":"Dec 1993","subtitle":"Enron Energy Services","title":"Operations Manager"}],"url":"https://www.linkedin.com/company/enron-energy-services"},{"company":"MICHAEL F BAKER CORP","company_id":null,"location":"hOUSTON, tX","positions":[{"description":"","duration":"1990 1990 less than a year","duration_short":"less than a year","end_date":"1990","start_date":"1990","subtitle":"MICHAEL F BAKER CORP","title":"FIELD SUPERINTENDENT"}],"url":""}]', '["“I worked with Glynn while aligning BOP stacks. He was extremely professional and knowledgeable. I highly recommend Glynn and his services and hope to have the opportunity to work with him again in the future.”","“Glynn is an honest straight forward type of person. Good business man, has made it on his own and is a good family man.”","“Glynn is one of the best I\'ve seen at establishing rapport with both customers and vendors, as well as associates within our organization. By creating such strong business relationships, Glynn makes everyone\'s job, just a little more manageable.”","“Glynn works toward the goals given to him and will not stop untill reached”"]'] User: ['Jennifer D.', 'www.theamoraecompany.com', 'The Amorae Company', '716 Realty Group', '[{"company":"716 Realty Group","company_id":"716-realty-group","industry":"Real Estate","location":"Buffalo, New York, United States","positions":[{"description":"","duration":"Nov 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Nov 2021","subtitle":"716 Realty Group","title":"Licensed Real Estate Salesperson"}],"url":"https://www.linkedin.com/company/716-realty-group"},{"company":"The Amorae Company","company_id":null,"location":"Buffalo/Niagara, New York Area","positions":[{"description":"www.theamoraecompany.com www.theamoraecompany.com","duration":"Mar 2018 - Present 4 years 5 months","duration_short":"4 years 5 months","end_date":"Present","start_date":"Mar 2018","subtitle":"The Amorae Company","title":"Owner"}],"url":""},{"company":"HUNT Commercial Real Estate","company_id":"hunt-commercial-real-estate","location":"Buffalo, New York","positions":[{"description":"","duration":"Apr 2017 Nov 2021 4 years 8 months","duration_short":"4 years 8 months","end_date":"Nov 2021","start_date":"Apr 2017","subtitle":"HUNT Commercial Real Estate","title":"Licensed Real Estate Salesperson"}],"url":"https://www.linkedin.com/company/hunt-commercial-real-estate"}]', '["George Hamberger “I have had the pleasure of knowing and working with Jennifer on a commercial real estate deal. She was always \\"in the game\\" and full of enthusiasm and very pleasant to interact with. George Hamberger, Hanna Commercial Real Estate ”","Steve Hunt “Jennifer combines unusual creative capacity with courageous initiative. She is unafraid to offer new technical approaches to marketing while also willing to make personal calls to both move transactions along and start new opportunities with people she doesn\'t know. She has a fresh exuberance to try new approaches while doing the dirty detail work that often is lost in the big picture. Her breadth of marketing talent and fearlessness will mean outstanding service to her customers.”"]']### Assistant: The agent's job is to provide real estate advisory services, and today, the agent is reaching out to the user because they need to discuss potential investment opportunities in the Buffalo, New York area.
### Human: Agent: ['Jim McCracken', '15 years IT support providing customers with outstanding service. Experience in delivering training. Advanced troubleshooting of Windows Operating Systems including driver configuration, patching, updating, and profile administration. Experience with custom applications and COTS including Adobe, Office, Outlook, McAfee, Norton, etc. Advanced level troubleshooting LANWAN and VPN connectivity issues. Knowledge of Citrix, Terminal Service, VMware, Dame Ware, WebEx, etc. Experience using Active Directory. Exceptional analytical skills used to spot trends and identify recurring problems to reduce incidents within an ITIL frameworkCertificationsITIL FoundationsITIL Service DesignWindows 2000 Service DesignSTI Certified Help Desk Professional (CHDP)', 'Windows Server Engineer - IT Incident Management Analyst', 'Northrop Grumman', '[{"company":"Northrop Grumman","company_id":"northrop-grumman-corporation","industry":"Defense & Space","location":"Richmond, Virginia Area","positions":[{"description":"• Responsible for providing Windows server support for the Commonwealth of Virginia• Diagnose and resolve problems within current and legacy domain environments","duration":"Apr 2012 - Present 9 years 4 months","duration_short":"9 years 4 months","end_date":"Present","start_date":"Apr 2012","subtitle":"Northrop Grumman","title":"Windows Server Administrator"}],"url":"https://www.linkedin.com/company/northrop-grumman-corporation"},{"company":"Northrop Grumman","company_id":"northrop-grumman-corporation","location":null,"positions":[{"description":"• Analyze data to identify trends for process improvement opportunities• Identify potential risk of SLA failure so that corrective actions can be made • Collaborate with tower leads in an effort to resolve incidents that involve multiple teams","duration":"Mar 2009 Feb 2012 3 years","duration_short":"3 years","end_date":"Feb 2012","start_date":"Mar 2009","subtitle":"Northrop Grumman","title":"IT Incident Management"},{"description":"• Led group of 5 Service Desk analysts • Trained Service Desk Analysts• Evaluated Analysts performance and made recommendations for hiring and disciplinary action • Analyzed call and email data to improve staffing and scheduling needs• Served as point of contact for all high impact issues• Subject Matter Expert (SME) for Knowledge Base Articles• Provided senior level Help Desk assistance to end users• Troubleshot Microsoft Windows platforms and Active Directory• Resolved\\u001bscalated issues dealing with Department of Taxation in-house software applications• Resolved\\u001bscalated mainframe applications incidents• Working knowledge of telephone circuits, VOIP, ISDN Analog phone lines","duration":"Dec 2005 Mar 2009 3 years 4 months","duration_short":"3 years 4 months","end_date":"Mar 2009","start_date":"Dec 2005","subtitle":"Northrop Grumman","title":"Help Desk Team Lead at VA Department of Taxation"}],"url":"https://www.linkedin.com/company/northrop-grumman-corporation"},{"company":"Virginia Information Technologies Agency","company_id":"virginia-information-technologies-agency","location":"Richmond, Virginia Area","positions":[{"description":"• Create and maintain User Guides and Job Aides• Provide 1st and 2nd level phone, walk-in and e-mail support to TAX staff and external entities","duration":"Jun 2005 Dec 2005 7 months","duration_short":"7 months","end_date":"Dec 2005","start_date":"Jun 2005","subtitle":"Virginia Information Technologies Agency","title":"Senior Help Desk AnalystDesktop Support - Department of Taxation"}],"url":"https://www.linkedin.com/company/virginia-information-technologies-agency"},{"company":"Bell Industries","company_id":"bell-industries","location":"Richmond, Virginia Area","positions":[{"description":"• Supported Windows software support for Philip Morris","duration":"Aug 2000 Jun 2005 4 years 11 months","duration_short":"4 years 11 months","end_date":"Jun 2005","start_date":"Aug 2000","subtitle":"Bell Industries","title":"Service Desk Analyst Software Administrator"}],"url":"https://www.linkedin.com/company/bell-industries"},{"company":"ADP","company_id":"adp","location":"Richmond, Virginia Area","positions":[{"description":"Sales of payroll solution for small businesses","duration":"May 1999 Feb 2000 10 months","duration_short":"10 months","end_date":"Feb 2000","start_date":"May 1999","subtitle":"ADP","title":"Account Representative"}],"url":"https://www.linkedin.com/company/adp"},{"company":"Vector Security","company_id":"vector-security","location":"Richmond, Virginia Area","positions":[{"description":"Salesman of the Year in 1998 and 1995","duration":"Feb 1993 May 1999 6 years 4 months","duration_short":"6 years 4 months","end_date":"May 1999","start_date":"Feb 1993","subtitle":"Vector Security","title":"Account Representative"}],"url":"https://www.linkedin.com/company/vector-security"}]', '["“Jim is an articulate thorough hard working individual who always seemed to put the need of the client above all else. As a Team Lead Jim set the example and took the time to learn and understand not just Notes (which was the e-mail platform of choice when we worked at the Department of Taxation) but all technologies used by TAX and wasn\'t so quick to pass the buck (or tickets as it were) to the next level until he exhausted all technologies at his disposal to resolve the issue which was refreshing to me. I enjoyed working with Jim and if I needed a Help desk person I would gladly hire him myself.”","“In my interactions with Jim, I have always been impressed by his diligence, attention to detail and dedication to his job, his friends, and co-workers. Often, he would go above and beyond what was required to do the job. His open and proactive communications frequently made my job easier to avoid potential escalations by getting issues addressed identified and addressed in a timely manner. I admire his strength and service with a smile. He knows when to get down to business and when to lighten the air, a very important skill in today\'s high stress IT service world. I have been blessed to have worked with a man such as Jim and hope to do so again.”"]'] User: ['Anna Swayne', 'Experienced Product Marketing Manager with a demonstrated history of working in the tech industry. Skilled in User Experience, Product Marketing, Cross-functional Team Leadership, Content Strategy, and Blogging. Strong marketing professional with a Bachelor of Science from University of Utah.', 'Customer Marketing at BambooHR', 'BambooHR', '[{"company":"BambooHR","company_id":"bamboohr","industry":"Human Resources Services","location":null,"positions":[{"description":"","duration":"Feb 2021 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Feb 2021","subtitle":"BambooHR","title":"Group Product Marketing Manager"},{"description":"","duration":"Jun 2018 Feb 2021 2 years 9 months","duration_short":"2 years 9 months","end_date":"Feb 2021","start_date":"Jun 2018","subtitle":"BambooHR","title":"Senior Product Marketing Manager"}],"url":"https://www.linkedin.com/company/bamboohr"},{"company":"Ancestry","company_id":"ancestry.com","location":null,"positions":[{"description":"Develop and execute go-to-market plans for new DNA features, including product positioning and education materials for customers to support each DNA product launch. Drive product messaging and content creation for each customer audience segmentation and marketing channel. Partner with the customer research team to identify, scope and execute qualitative and quantitative research projects to gain consumer understandings for marketing strategy.","duration":"Feb 2014 Jun 2018 4 years 5 months","duration_short":"4 years 5 months","end_date":"Jun 2018","start_date":"Feb 2014","subtitle":"Ancestry","title":"Product Marketing Manager, DNA"},{"description":"Media trained, product expert and voice of customer. Appeared in print, radio and TV news reports talking about the power of DNA testing and what it can do.","duration":"Sep 2012 Jun 2018 5 years 10 months","duration_short":"5 years 10 months","end_date":"Jun 2018","start_date":"Sep 2012","subtitle":"Ancestry","title":"AncestryDNA Spokesperson"},{"description":"Developed an internal DNA training program by partnering with cross-functional team that included DNA operations, DNA Science, Product, UX, and Marketing. Created an educational content strategy to help customers understand new product features and resolve top customer concerns around DNA. This included providing a weekly DNA blog post for a year.","duration":"Aug 2012 Feb 2014 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2014","start_date":"Aug 2012","subtitle":"Ancestry","title":"Program Manager, DNA Community"}],"url":"https://www.linkedin.com/company/ancestry.com"},{"company":"SMGF (Sorenson Molecular Genealogy Foundation","company_id":"smgf-sorenson-molecular-genealogy-foundation","location":null,"positions":[{"description":"Spent about 1000 hours presenting beginner and intermediate educational classes on DNA at genealogy conferences all over the US and Canada. Worked with product development, sales and marketing to create and improve consumer tools that would better educate clients in the complex concept of DNA for personal research. Spearheaded the creation of interactive products to help customers understand DNA testing and their results. Planned, coordinated and oversaw the logistics to participate in 5 conventions a year.","duration":"Sep 2010 Apr 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2012","start_date":"Sep 2010","subtitle":"SMGF (Sorenson Molecular Genealogy Foundation","title":"DNA Consultant"},{"description":"While meeting Project Manager functions I took on extra tasks as the Manager of Operations, including overseeing DNA collection and managed a team of 8 to process all incoming DNA samples in a timely and efficient manner. Introduced and implemented the concept of providing customer consultations which was implemented shortly after. Participated as part of a team that created 4 new consumer products for consultations.","duration":"May 2009 Sep 2010 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2010","start_date":"May 2009","subtitle":"SMGF (Sorenson Molecular Genealogy Foundation","title":"Manger of Operations"},{"description":"Trained and collaborated 200+ people worldwide to collect DNA samples and genealogy from their own families, villages, local groups and colleges/universities.","duration":"Aug 2006 May 2009 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2009","start_date":"Aug 2006","subtitle":"SMGF (Sorenson Molecular Genealogy Foundation","title":"Project Manager"}],"url":"https://www.linkedin.com/company/smgf-sorenson-molecular-genealogy-foundation"}]', '["Mart Withers “Anna is an excellent collaborator, listens well, and develops the voice of the customer. She establishes relationships very well and her collaboration and listening skills play a big part in her success. At BambooHR, Anna established the voice-of-the-customer program that helped the company learn more about customers. The program raised customer awareness and buyer persona knowledge, and the employees appreciated the insights they gained. ”","Bridgette Shields “I have worked with Anna for 4 years and she has always been my go-to for her expertise and ability to execute. She is thoughtful in her approach and not only is a great problem solver, but she is quick and innovative with new ideas. One of my favorite qualities is that Anna is always thinking about the customer. As our spokesperson, she is a storyteller that can break down the science yet educate all ages who are on their personal family journey. I\'ve watched Anna in the most difficult of moments walk our customers through their biological findings while handling surprises with grace. Anna is a valuable asset to our company and I appreciate every opportunity I get to work with her.”"]']### Assistant: The agent's job is to provide IT support and incident management, and today, the agent is reaching out to the user because they need to gather customer feedback on a recent software update.
### Human: Agent: ['Dave Barker', 'Seasoned IT executive who champions solutions that deliver competitive advantage. Known for customer-focused and innovative technology strategies to generate savings, increase productivity, and improve the bottom line. Builds, coaches, and leads teams to successful implementation of large scale IT projects.Focused on and possessing broad healthcare industry expertise with a specialization in data-related topicsSpecialties: Big Data / Analytics; Information Access / Search; Collaboration', 'Consultant at Merck', 'GSTI', '[{"company":"GSTI","company_id":"gsti","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"Global Human Health Delivery Lead at Merck Global Human Health Delivery Lead at Merck","duration":"May 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"May 2021","subtitle":"GSTI","title":"Consultant"}],"url":"https://www.linkedin.com/company/gsti"},{"company":"Green Hell Guides, LLC","company_id":null,"location":"Greater Philadelphia Area","positions":[{"description":"Plan and conduct escorted tours of the famous Nürburgring race track in Germany, other local attractions and the surrounding region for North American clients. Provide expert vacation planning services to North American clients traveling to the Nürburgring. Plan and conduct escorted tours of the famous Nürburgring race track in Germany, other local attractions and the surrounding region for North American clients. Provide expert vacation planning services to North American clients traveling to the Nürburgring.","duration":"Jul 2014 - Present 7 years 2 months","duration_short":"7 years 2 months","end_date":"Present","start_date":"Jul 2014","subtitle":"Green Hell Guides, LLC","title":"President"}],"url":""},{"company":"AmeriHealth Caritas","company_id":"amerihealthcaritas","location":null,"positions":[{"description":"","duration":"Oct 2014 May 2021 6 years 8 months","duration_short":"6 years 8 months","end_date":"May 2021","start_date":"Oct 2014","subtitle":"AmeriHealth Caritas","title":"Director, Business Intelligence & Collaboration"},{"description":"","duration":"Jul 2012 Sep 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2014","start_date":"Jul 2012","subtitle":"The AmeriHealth Caritas Family of Companies","title":"Director of Architecture and Data Management"}],"url":"https://www.linkedin.com/company/amerihealthcaritas"},{"company":"Pinnacle Foods Group LLC","company_id":"pinnacle-foods-group-llc","location":"Cherry Hill, NJ","positions":[{"description":"","duration":"Apr 2009 Jul 2012 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jul 2012","start_date":"Apr 2009","subtitle":"Pinnacle Foods Group LLC","title":"Manager, Analytics & Business Intelligence"}],"url":"https://www.linkedin.com/company/pinnacle-foods-group-llc"},{"company":"Merck","company_id":"merck","location":null,"positions":[{"description":"2007 - 2008: Service Engagement Manager for Enterprise Collaboration & Content Management Services2006 - 2007: Service Manager for Enterprise Search Services2000 - 2006: Manager of BI Tools & ETL Services1997 - 1999: Manager of Sales Force Automation Systems","duration":"Oct 1997 Nov 2008 11 years 2 months","duration_short":"11 years 2 months","end_date":"Nov 2008","start_date":"Oct 1997","subtitle":"Merck","title":"Manager"},{"description":"1996 - 1997: Field Sales Systems & Managed Care Systems1994 - 1996: Sales Force Automation Systems","duration":"Oct 1994 Oct 1997 3 years 1 month","duration_short":"3 years 1 month","end_date":"Oct 1997","start_date":"Oct 1994","subtitle":"Merck","title":"Project Leader"},{"description":"Sales Force Automation Systems","duration":"Apr 1993 Oct 1994 1 year 7 months","duration_short":"1 year 7 months","end_date":"Oct 1994","start_date":"Apr 1993","subtitle":"Merck","title":"Senior Systems Analyst"},{"description":"Sales Force Automation Systems","duration":"Apr 1992 Apr 1993 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 1993","start_date":"Apr 1992","subtitle":"Merck","title":"Systems Analyst"},{"description":"Sales Force Automation Systems","duration":"Apr 1991 Apr 1993 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 1993","start_date":"Apr 1991","subtitle":"Merck","title":"Programmer"}],"url":"https://www.linkedin.com/company/merck"},{"company":"DuPont","company_id":"dupont","location":"","positions":[{"description":"Drexel Univeristy co-op postiion with the Administrative Computing Division at the Experimental Station Drexel Univeristy co-op postiion with the Administrative Computing Division at the Experimental Station","duration":"Sep 1989 Mar 1990 7 months","duration_short":"7 months","end_date":"Mar 1990","start_date":"Sep 1989","subtitle":"DuPont","title":"Co-Op"}],"url":"https://www.linkedin.com/company/dupont"},{"company":"AT&T","company_id":"att","location":"","positions":[{"description":"Drexel University co-op position with Residential Marketing Management Systems in Basking Ridge, NJ Drexel University co-op position with Residential Marketing Management Systems in Basking Ridge, NJ","duration":"Jun 1988 Mar 1989 10 months","duration_short":"10 months","end_date":"Mar 1989","start_date":"Jun 1988","subtitle":"AT&T","title":"Co-Op"}],"url":"https://www.linkedin.com/company/att"},{"company":"McNeil Consumer & Specialty Pharmaceuticals","company_id":"mcneil-consumer-healthcare","location":"","positions":[{"description":"Drexel University co-op position with Research Information Systems in Fort Washington, PA Drexel University co-op position with Research Information Systems in Fort Washington, PA","duration":"Jun 1987 Jan 1988 8 months","duration_short":"8 months","end_date":"Jan 1988","start_date":"Jun 1987","subtitle":"McNeil Consumer & Specialty Pharmaceuticals","title":"Co-Op"}],"url":"https://www.linkedin.com/company/mcneil-consumer-healthcare"}]', '["Farnaz Tebbi “Dave is one of the most easy to work with colleagues/customers with whom I have worked. He is highly customer service oriented, seeks to truly understand the customers\' needs, invests in time to build customer relations, and works to obtain their satisfaction. Dave is the same with all his team members and staff. You get what you see with Dave. He is a good guy all around as well as a great co-worker. It would be my pleasure to work with him again anytime.”","Michael Rossotti “I reported to Dave as he led the visioning, development, and support of a complex, internal deep web search initiative servicing over 11,000 Merck Research employees. Dave is an excellent communicator and a very capable manager with real world technical savvy. He proactively assists his direct reports to overcome project and delivery issues, and he displays great interest and guidance in their personal and professional development. Dave\'s technical background allows him a deep understanding of many IT domains, how they integrate, and how to utilize and deliver them to provide the best value to a client area.”"]'] User: ['Amanda Williams', 'Analytical and innovative healthcare professional with over 10 years of management and consulting experience in revenue cycle system operations, leadership, and process improvement in both the hospital and physician space. Recognized for developing high performing teams that leverage individual strengths and deliver client financial improvement and transformation through detailed operational and process enhancements, technology optimization, executive relationship-building, and coaching. Healthcare \| Revenue Cycle \| Project Management \| Business Process Improvement \| Change Management \| Change Leadership \| Professional Development \| Practice Management \| EHR Implementation \|', 'Director, Innovation Design at Olive', 'Olive', '[{"company":"Olive","company_id":"oliveai","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Mar 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Olive","title":"Director, Innovation Design"},{"description":"","duration":"Jan 2022 Mar 2022 3 months","duration_short":"3 months","end_date":"Mar 2022","start_date":"Jan 2022","subtitle":"Olive","title":"Manager, Innovation Design"},{"description":"","duration":"Mar 2021 Feb 2022 1 year","duration_short":"1 year","end_date":"Feb 2022","start_date":"Mar 2021","subtitle":"Olive","title":"Manager of Solutions Architecture"}],"url":"https://www.linkedin.com/company/oliveai"},{"company":"Huron","company_id":"huronconsulting","location":"","positions":[{"description":"Managed hospital and ambulatory Financial Counseling and Point of Service initiatives for both a 1.5K+ bed Academic Medical Center with 50+ clinic locations and NPR of $2.1B in Midwest and a 2.6K+ bed Academic Medical Center with an NPR of over $3.5B that spanned the entire state including more than 10 affiliate Healthcare Organization in the Southeast. Coached, supervised and on boarded more than 50 new hire employees. Responsible for the evaluation of the advancement team and initiatives, and maintenance of business unit operating procedures and website. • Provided financial improvement for initiatives including, consolidation of financial counseling services, increase in front end collections and rollout of financial clearance policy.• Worked closely with Regional System Director to oversee and quantify pre go-live benefit driving initiatives.• Redesigned the Revenue Cycle Practice site used by over 400 employees resulting in a 500% increase in daily usage rate and 2000% increase in unique visit rates.• Created an electronic repository that organized and provided intel for over 150 vendors which drastically decreased search time.","duration":"Feb 2015 Feb 2021 6 years 1 month","duration_short":"6 years 1 month","end_date":"Feb 2021","start_date":"Feb 2015","subtitle":"Huron","title":"Manager"}],"url":"https://www.linkedin.com/company/huronconsulting"},{"company":"Elmhurst Memorial Healthcare","company_id":"elmhurst-memorial-healthcare","location":"Elmhurst, IL","positions":[{"description":"Managed the scheduling, insurance verification, and reception functions for a 100 physician practice group / outpatient department. Responsible for payroll, scheduling, and evaluations of 89 direct reports. Coordinated new technology initiatives to promote better accessibility to records, appointments, and results for the patient to support meaningful use initiatives. Implemented best practice models within all front end operations to increase patient satisfaction, physician satisfaction, and overall profitability.• Drove time of service collections and expanded past balance and prenatal payment initiatives more than $450K of accelerated revenue for the organization.• Supported the transition from a Physician Office Practice to an Outpatient department of the affiliated hospital which included all preparations for Joint Commission, training of all employees on a second electronic health record database and new billing procedures.• Cross trained multi-specialty Surgical Department call center decreasing the abandonment percentage by 5%.• Developed a comprehensive training program and Quality Assurance program for all new employees.","duration":"Jun 2010 Jul 2013 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jul 2013","start_date":"Jun 2010","subtitle":"Elmhurst Memorial Healthcare","title":"Manager"}],"url":"https://www.linkedin.com/company/elmhurst-memorial-healthcare"},{"company":"Accretive Health","company_id":"r1-rcm","location":"Kalamazoo, Michigan Area","positions":[{"description":"Revenue Cycle Consultant and infused Revenue Cycle Manager for a 424-bed Level 1 Trauma Center in Michigan. Managed a team of 50 employees involved in revenue cycle operations including all the functions within the Emergency Department, Immediate Care Department, Ambulatory Diagnostic Department, Surgery and Endoscopy Center, and Patient Financial Advocacy Team. Supervised the accuracy, efficiency, and overall performance of registration, insurance verification and billing functions. Coordinated with governmental department meetings, wrote standard operating procedures, and individually trained staff and managers.• Contributed to over $500K in gross revenue through personal billing corrections, prior balance recoveries, and residual collections within 4 months.• Created an account with Trailblazers and built the process to identify patients that may be eligible to receive Section 1011 funding for the first time at this hospital.• Recognized as a star performer for leading a team that doubled average weekly prior balance collections in the Emergency Department and better identified funding solutions for the un and underinsured population.• Coordinated the CERNER implementation for the facility to improve efficiency and quality for clinical, non-clinical staff and the patient experience.• Implemented more efficient processes to resolve patient complaints and ultimately increase patient satisfaction improvement goals in the Outpatient Diagnostic Center, which has a weekly volume of about 15K patients.• Motivated the team to attain departmental goals which contributed to a 40% increase in self-pay prior balance collections from January 2009 to July 2009.","duration":"Aug 2008 Jun 2010 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2010","start_date":"Aug 2008","subtitle":"Accretive Health","title":"Operations lead"}],"url":"https://www.linkedin.com/company/r1-rcm"},{"company":"Carle Foundation Hospital","company_id":"carle-foundation-hospital","location":"Champaign, IL","positions":[{"description":"Increased efficiency in patient care with the implementation of EPIC at Carle Foundation Hospital, a 305-bed hospital. Coordinated and helped lead pilot training for all physicians and nurses. Increased efficiency in patient care with the implementation of EPIC at Carle Foundation Hospital, a 305-bed hospital. Coordinated and helped lead pilot training for all physicians and nurses.","duration":"Aug 2007 Jan 2008 6 months","duration_short":"6 months","end_date":"Jan 2008","start_date":"Aug 2007","subtitle":"Carle Foundation Hospital","title":"Nursing informatics intern"}],"url":"https://www.linkedin.com/company/carle-foundation-hospital"}]', '["Lindsey Schmidt “I would highly recommend Amanda as she is highly motivated, willing to learn anything and pleasure to work with. Amanda is intelligent, hard working and quick to learn new things. Her positive attitude and fun communication style has been a welcome addition to our team. Amanda quickly ramped up on all the areas she owns and has taken ownership of these responsibilities. Amanda is open to learning about new things and quick to give her perspective and opinion. She has also leveraged her experience to bring fresh ideas to many areas including training and methodology. Amanda has quickly established herself as a leader and built trust with all the members of our team. She is decisive when she needs to be and seeks direction appropriately. Amanda has completely rebuilt our SharePoint pages which house the library of methodology and documentation that so many depend on. She hasn’t just kept her knowledge within RC, but has been open to rebuilding the other sites as well. She will continue to be a valuable resource as we continue to improve our SharePoint sites across Huron Healthcare. Some of Amanda\'s strengths include: Adaptability – Amanda has been open to whatever challenge we throw her way. She has done all levels of work in this position and hasn’t once complained that something is too big or too small for her to handle. I have appreciated her positive attitude when given tasks that may seem to be above or below her abilities. She does a great job of clarifying expectations, then executing on the task at hand. Planning and Organizing – Amanda has had to juggle many different initiatives and stakeholders through the first half of the year. She is able to stay organized and never misses her deadlines. She takes her tasks seriously and has to learn a lot of new technology to execute many of the tasks including SharePoint. Amanda is able to efficiently work through problems and barriers to ensure she stays on schedule. She also keeps track of the many new hires and beach resources and what they are working on in addition to all her work. I know when I give Amanda a task, it will be done well and timely. Communication – Amanda has many different audiences and stakeholders that she must communicate with regularly. She led a lot of trainings for all levels, and has done an excellent job in communicating the material that she needs to. She runs all the methodology meetings and communication, and I’ve had so much positive feedback since she’s been so proactive in this area. Amanda is able to articulate what she wants to say efficiently and effectively. ”","Vince Marcinek “Amanda is an exceptional individual. Her technical and interpersonal skills are the very best. She has a high degree of responsibility, a tremendous work ethic, and follows projects and tasks through to completion. She is is a real pleasure to work with and will be a key member of your team.”"]']### Assistant: The agent's job is to provide innovative technology solutions in the healthcare industry. Today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities for implementing data-related improvements in revenue cycle operations.
### Human: Agent: ['Lai Wei', 'Search backend product manager with demonstrated success of leading search algorithm end-to-end development. Customer-centric product owner with a CEO mindset, passionate about problem solving with data-driven approaches. Extensive experience leading innovative product development from 0 to 1. Deep learning practitioner with proven track record of solving business problem with cutting edge technology.', 'Search Product@eBay', 'eBay', '[{"company":"eBay","company_id":"ebay","industry":"Internet","location":"San Francisco Bay Area","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"eBay","title":"Senior Product Manager I - Search Monetization"}],"url":"https://www.linkedin.com/company/ebay"},{"company":"Walmart eCommerce","company_id":"walmart","location":null,"positions":[{"description":"Explore customer problems, shape the roadmap and optimize customer experience on Walmart search. • Leading item discoverability/cold start track: drive discoverability of Walmart’s complete assortment and enable customers to find the trending items on Walmart.com; • Improving search conversion: Optimize merchandising experience and drive GMV by capturing customers’ implicit intent and surfacing the most popular items to customers;• Improving precision of search results: improve sematic understanding and capture customers’ explicit intent;","duration":"2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"2019","subtitle":"Walmart eCommerce","title":"Product Manager - Search"},{"description":"Empowered inventory management team by developing business intelligence tools, re-structuring operation and building data infrastructure.• Data integration and migration: Migrated to hive database; restructured the data pipeline, • Dashboard development: Developed a visualized dashboards that monitor and drive levers for inventory optimization;","duration":"2017 2019 2 years","duration_short":"2 years","end_date":"2019","start_date":"2017","subtitle":"Walmart eCommerce","title":"Advanced Analytics Specialist III"}],"url":"https://www.linkedin.com/company/walmart"},{"company":"Apex Logistics International","company_id":"apex-logistics-international","location":null,"positions":[{"description":"Shaped the vision of door-to-door cross boarder Ecommerce, built the 2-day shipping last mile network across the US to support world top e-bay vendors.","duration":"2016 2017 1 year","duration_short":"1 year","end_date":"2017","start_date":"2016","subtitle":"Apex Logistics International","title":"Ecommerce Product Lead"},{"description":"Assisted President of the company in decision making, execution, administration and operation","duration":"2015 2016 1 year","duration_short":"1 year","end_date":"2016","start_date":"2015","subtitle":"Apex Logistics International","title":"Chief of Staff - President"},{"description":"Provided analytical support to optimize operation and cut cost","duration":"2013 2015 2 years","duration_short":"2 years","end_date":"2015","start_date":"2013","subtitle":"Apex Logistics International","title":"Supply Chain Analytics"}],"url":"https://www.linkedin.com/company/apex-logistics-international"}]', '["“I hired Lai into the Search Product Operations team at Walmart.com where he did an amazing job in the short time I was his manager. His outstanding data analysis and technical deployment skills combined to extend Search VoC comments to be classified by category (Home, EDL, Fashion, etc) to see customer pain points and opportunities for product improvements to address them. Working with the Customer Experience data analysis team and the Search DevOps team Lai overcame obstacles to hosting the data as well as extending and refining the Tableau presentations to meet the needs of Search Product managers and other users. Lai’s strengths were immediately recognized and he moved on to a product management role in the Home and then merchandising areas where I was among the beneficiaries of his contributions. He is able to operate at both the strategic and tactical levels to make a positive, measurable impact on business results. In addition to being skilled and resilient in making significant contributions Lai is also an enthusiastic and supportive teammate that can be counted on to take the initiative in volunteering to help in areas well outside his immediate responsibility. I highly recommend Lai for product management roles and positions that require outstanding commitment to the customer experience along with strong data analysis skills with SQL, Tableau, etc. ”","“Lai is amongst the best product managers I have worked with! He is a strong advocate for the customer and has excellent analytical and problem solving skills. Together we have delivered several impactful features improving discoverability and search at Walmart E-commerce. I look forward to continuing to drive more impact with Lai!”"]'] User: ['Daniel S.', 'Email: yiwork01@gmail.com', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to lead search algorithm development and product management at eBay, and today the user is reaching out to the agent because they need assistance in optimizing the search and discoverability experience on their e-commerce platform at Apple.
### Human: Agent: ['Emmett Zitelli', 'I do painting work and also consulting work.', 'Painter and Consultant', 'Zitelli Painting Services, LLC', '[{"company":"Zitelli Painting Services, LLC","company_id":null,"location":"Greater Pittsburgh Area","positions":[{"description":"About us:Zitelli Painting Services, LLC is a family-owned and operated painting company based in McKees Rocks, PA. Our core crew of tradesmen and painters has over 100 years of combined experience. We are fully insured.Our Services:- Residential & commercial painting- Light Drywall repair- Wallpaper removal- Pressure washingwww.zitellipaintingservices.com About us:Zitelli Painting Services, LLC is a family-owned and operated painting company based in McKees Rocks, PA. Our core crew of tradesmen and painters has over 100 years of combined experience. We are fully insured.Our Services:- Residential & commercial painting- Light Drywall repair- Wallpaper removal- Pressure washingwww.zitellipaintingservices.com","duration":"2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"2016","subtitle":"Zitelli Painting Services, LLC","title":"Painter"}],"url":""},{"company":"Zitelli Consulting Co.","company_id":null,"location":"","positions":[{"description":"Zitelli Consulting Co. delivers management consulting services to family businesses and privately-held companies. Offerings include:- Strategic Planning- Management Advisory- Customer Service- Market Research Zitelli Consulting Co. delivers management consulting services to family businesses and privately-held companies. Offerings include:- Strategic Planning- Management Advisory- Customer Service- Market Research","duration":"2007 - Present 14 years","duration_short":"14 years","end_date":"Present","start_date":"2007","subtitle":"Zitelli Consulting Co.","title":"Consultant"}],"url":""},{"company":"Athletes of Action LLC","company_id":null,"location":"Greater Pittsburgh Area","positions":[{"description":"Fundraising and providing scholarships to high school student-athletes.www.athletesofaction.com Fundraising and providing scholarships to high school student-athletes.www.athletesofaction.com","duration":"2010 - Present 11 years","duration_short":"11 years","end_date":"Present","start_date":"2010","subtitle":"Athletes of Action LLC","title":"Co-Founder"}],"url":""},{"company":"National Football League","company_id":"national-football-league","location":"China","positions":[{"description":"Ambassador of the NFL and American Football to China. Developed relationships with American Chambers of Commerce in China, local government, and regional business leaders across Beijing, Shanghai, and Guangzhou. Ambassador of the NFL and American Football to China. Developed relationships with American Chambers of Commerce in China, local government, and regional business leaders across Beijing, Shanghai, and Guangzhou.","duration":"2011 2011 less than a year","duration_short":"less than a year","end_date":"2011","start_date":"2011","subtitle":"National Football League","title":"Program Manager"}],"url":"https://www.linkedin.com/company/national-football-league"},{"company":"GE Healthcare","company_id":"gehealthcare","location":"","positions":[{"description":"Built the Lean in Healthcare consulting practice: Product development and delivery of consulting solutions, key client development, coaching and mentoring consultants and regional sales directors. Built the Lean in Healthcare consulting practice: Product development and delivery of consulting solutions, key client development, coaching and mentoring consultants and regional sales directors.","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"GE Healthcare","title":"Senior Consultant"}],"url":"https://www.linkedin.com/company/gehealthcare"},{"company":"Honeywell Process Solutions","company_id":"honeywell","location":"","positions":[{"description":"Sold enterprise industrial sensor and control technology and service solutions to clients in refining, pulp and paper, and chemical manufacturing industries. Sold enterprise industrial sensor and control technology and service solutions to clients in refining, pulp and paper, and chemical manufacturing industries.","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"Honeywell Process Solutions","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/honeywell"},{"company":"National Football League","company_id":"national-football-league","location":"","positions":[{"description":"Competed as Center for the Chicago Bears, Baltimore Ravens, and Scottish Claymores of NFL Europe. Competed as Center for the Chicago Bears, Baltimore Ravens, and Scottish Claymores of NFL Europe.","duration":"1997 2001 4 years","duration_short":"4 years","end_date":"2001","start_date":"1997","subtitle":"National Football League","title":"Professional Athlete"}],"url":"https://www.linkedin.com/company/national-football-league"}]', '["Rocco C. “Emmett is a high energy, positive individual who is willing to go to great lengths to exceed people\'s expectations. He works with integrity and polish and will deliver results through his hard work and valuable experiences.”","Don Charlton “Emmett came in with very little information about our business, but that changed quickly. In a short amount of time, he developed what is now the foundation of our overall marketing strategy. He\'s a great guy to be around, and an even greater sales and marketing strategist.”"]'] User: ['Frederick Swarr', 'Art Teacher Screen Printer Packaging Designer Artist Specialties: Artist / Painter / Exhibits in Galleries', 'ARTIST - Painter / Mixed Media on canvas / Limited Edition prints on Canvas and Paper', 'Frederick D Swarr', '[{"company":"Frederick D Swarr","company_id":null,"location":"","positions":[{"description":"Studio Painter, Performance Painter and Art Educator Studio Painter, Performance Painter and Art Educator","duration":"1969 - Present 53 years","duration_short":"53 years","end_date":"Present","start_date":"1969","subtitle":"Frederick D Swarr","title":"ARTIST"}],"url":""},{"company":"All-Size Corrugated Products","company_id":"all-size-corrugated-products","location":"Columbia, PA","positions":[{"description":"Structural and Graphic Package DesignCoordinate Design Departments Structural and Graphic Package DesignCoordinate Design Departments","duration":"Sep 1985 Jan 2013 27 years 5 months","duration_short":"27 years 5 months","end_date":"Jan 2013","start_date":"Sep 1985","subtitle":"All-Size Corrugated Products","title":"Design Director"}],"url":"https://www.linkedin.com/company/all-size-corrugated-products"},{"company":"Weinstock conestoga","company_id":null,"location":"Lancaster, PA","positions":[{"description":"Supervised and Screen printed Ad Specialties Supervised and Screen printed Ad Specialties","duration":"Jul 1979 Aug 1985 6 years 2 months","duration_short":"6 years 2 months","end_date":"Aug 1985","start_date":"Jul 1979","subtitle":"Weinstock conestoga","title":"Screen Printing Supervisor"}],"url":""},{"company":"North Penn School District","company_id":"north-penn-school-district","location":"Lansdale, PA","positions":[{"description":"Taught Drawing, Painting, Printmaking, Sculpture and Commercial Art Taught Drawing, Painting, Printmaking, Sculpture and Commercial Art","duration":"Sep 1969 Jun 1979 9 years 10 months","duration_short":"9 years 10 months","end_date":"Jun 1979","start_date":"Sep 1969","subtitle":"North Penn School District","title":"Art Teacher"}],"url":"https://www.linkedin.com/company/north-penn-school-district"}]', '["Larry Bowman, CCE “I have had the privilege of knowing Fred for about four years -- first as a neighbor in Mt. Gretna, PA where both our families live, then as a fan of his paintings and now as the proud owner of several of his works. Fred is not only a very talented and creative artist, but also brings great energy and enthusiasm to any project in which he is involved. I continue to be impressed with his perpetually positive outlook on things and with his willingness to contribute his time and talents to support local organizations and our community, which depends so heavily on volunteers to maintain its unique arts and cultural assets.”","Seamus Carmichael “I have dealt with Fred for more than five years as an artist and as a spokesperson for a type of artists acrylic paint. He has exhibited several times with the gallery and arts organization I represent, and has produced fine work that has been popular with our patrons. Fred is always able to present his work in a very professional and unique way and his personable nature makes him a pleasure to work with.”"]']### Assistant: The agent's job is to provide consulting services, and today the agent is reaching out to the user because they need to discuss a potential collaboration on an art project.
### Human: Agent: ['Brian Galardo, PMP, CSM, CSPO, PMI-ACP', 'A Project Manager with over ten years of expertise in strategic operations, continuous improvement, change management and project management. Extensive experience leading diverse project teams and achieving targeted goals within budget and timelines. History of leveraging and embracing strategic change ensuring critical organizational visions are realized. Effectively communicate across all levels of the organization with poise and excellence. Continually deliver effective project oversight while employing both agile and waterfall methodologies resulting in streamlined processes, improved productivity, and increased profitability. "Tell me and I forget. Teach me and I remember. Involve me and I learn." - Ben Franklin', 'Project Manager (Procurement Operations) at Salesforce', 'Salesforce', '[{"company":"Salesforce","company_id":"salesforce","industry":"Internet Publishing","location":"Indianapolis, Indiana, United States","positions":[{"description":"","duration":"Oct 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Salesforce","title":"Project Manager, Procurement Operations"}],"url":"https://www.linkedin.com/company/salesforce"},{"company":"MacGregor Partners","company_id":"macgregor-partners","location":"Indianapolis, Indiana, United States","positions":[{"description":"","duration":"Feb 2021 Sep 2021 8 months","duration_short":"8 months","end_date":"Sep 2021","start_date":"Feb 2021","subtitle":"MacGregor Partners","title":"Project Management Consultant"}],"url":"https://www.linkedin.com/company/macgregor-partners"},{"company":"Pure Haven","company_id":"pure-haven","location":"Remote","positions":[{"description":"","duration":"Dec 2019 Jan 2021 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jan 2021","start_date":"Dec 2019","subtitle":"Pure Haven","title":"Director Project Management Office & Supply Chain"}],"url":"https://www.linkedin.com/company/pure-haven"},{"company":"Echo Engineering & Production Supplies, Inc.","company_id":"echoengineering","location":"Indianapolis, Indiana Area","positions":[{"description":"","duration":"Dec 2018 Dec 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2019","start_date":"Dec 2018","subtitle":"Echo Engineering & Production Supplies, Inc.","title":"Program Manager"}],"url":"https://www.linkedin.com/company/echoengineering"},{"company":"Epson America Inc.","company_id":"epson-america-inc-","location":"Indianapolis, Indiana Area","positions":[{"description":"","duration":"Dec 2015 Dec 2018 3 years 1 month","duration_short":"3 years 1 month","end_date":"Dec 2018","start_date":"Dec 2015","subtitle":"Epson America Inc.","title":"Customer Success Manager"}],"url":"https://www.linkedin.com/company/epson-america-inc-"},{"company":"ULTA Beauty","company_id":"ulta","location":"Indianapolis, Indiana Area","positions":[{"description":"","duration":"Sep 2014 Dec 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2015","start_date":"Sep 2014","subtitle":"ULTA Beauty","title":"Project Manager, Supply Chain Management"}],"url":"https://www.linkedin.com/company/ulta"},{"company":"Direct Shot Distributing","company_id":"directshot","location":"Indianapolis, Indiana Area","positions":[{"description":"","duration":"Sep 2012 Sep 2014 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2014","start_date":"Sep 2012","subtitle":"Direct Shot Distributing","title":"Operations Analyst / Supervisor"}],"url":"https://www.linkedin.com/company/directshot"},{"company":"Detroit Lions","company_id":"detroit-lions","location":"Greater Detroit Area","positions":[{"description":"","duration":"Sep 2009 Sep 2012 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 2012","start_date":"Sep 2009","subtitle":"Detroit Lions","title":"Operations Manager"}],"url":"https://www.linkedin.com/company/detroit-lions"}]', '["Jay Mattingly “Brian has all the requisite skills to excel in a role, but what I admire most about him is his deft mastery of soft skills, the ones you can\'t teach. Brian\'s emotional quotient is off the charts, and it allows him to not only fit like a glove into any social or business situation, but lead others and win them over to his train of thought. Brian is a must have accessory on a productive and successful team. I can\'t recommend him highly enough.”","Lauren Olson “Brian has the ability to communicate effectively with others in both personal and professional environments. With his passion and desire to learn he holds many qualities that are parallel to those of a born leader. It is a pleasure to have met such a quality individual who possesses so many talents.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to manage projects and ensure organizational goals are achieved, and today, the agent is reaching out to the user to discuss a potential collaboration on planning and executing a high-profile client event.
### Human: Agent: ['Kasey Shields', 'Consultative sales professional helping businesses with their digital transformation journey.', 'Sales Executive- Business Applications at Microsoft', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Microsoft","title":"Sales Executive- Business Applications- Retail Lead"},{"description":"","duration":"Feb 2020 Aug 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2021","start_date":"Feb 2020","subtitle":"Microsoft","title":"Business Development- Business Application ISV Partners- Retail and Manufacturing"},{"description":"","duration":"Mar 2018 Feb 2020 2 years","duration_short":"2 years","end_date":"Feb 2020","start_date":"Mar 2018","subtitle":"Microsoft","title":"Account Executive"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Adaptive Insights, a Workday company","company_id":"adaptive-planning-acquired","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2017 Dec 2017 10 months","duration_short":"10 months","end_date":"Dec 2017","start_date":"Mar 2017","subtitle":"Adaptive Insights, a Workday company","title":"Customer Success Manager- NetSuite Lead"}],"url":"https://www.linkedin.com/company/adaptive-planning-acquired"},{"company":"Oracle","company_id":"oracle","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Dec 2013 Mar 2017 3 years 4 months","duration_short":"3 years 4 months","end_date":"Mar 2017","start_date":"Dec 2013","subtitle":"Oracle","title":"Account Executive"}],"url":"https://www.linkedin.com/company/oracle"},{"company":"BNY Mellon","company_id":"bny-mellon","location":"Greater Boston Area","positions":[{"description":"","duration":"Dec 2012 Nov 2013 1 year","duration_short":"1 year","end_date":"Nov 2013","start_date":"Dec 2012","subtitle":"BNY Mellon","title":"Accounting and Reporting Specialist"}],"url":"https://www.linkedin.com/company/bny-mellon"},{"company":"Winchester Hospital","company_id":"winchester-hospital","location":"","positions":[{"description":"","duration":"Jun 2008 Dec 2012 4 years 7 months","duration_short":"4 years 7 months","end_date":"Dec 2012","start_date":"Jun 2008","subtitle":"Winchester Hospital","title":"Patient Safety"}],"url":"https://www.linkedin.com/company/winchester-hospital"},{"company":"Burlington Recreation Department","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2006 Dec 2012 6 years 7 months","duration_short":"6 years 7 months","end_date":"Dec 2012","start_date":"Jun 2006","subtitle":"Burlington Recreation Department","title":"Gymnastics Coach"}],"url":""},{"company":"Springfield College","company_id":"springfield-college","location":"Springfield, Massachusetts Area","positions":[{"description":"","duration":"Feb 2012 May 2012 4 months","duration_short":"4 months","end_date":"May 2012","start_date":"Feb 2012","subtitle":"Springfield College","title":"Office Aid"}],"url":"https://www.linkedin.com/company/springfield-college"}]', '["Sara Mensen “Kasey is exactly the type of person you want in your corner when you are in the thick of a problem. He brings tenacity in nearly everything he does. He excels at breaking down barriers and is fiercely passionate about his clients. It is not an understatement to say that both peers and leadership learn something new from Kasey on a regular basis. Kasey consistently pushes the boundaries of what is considered normal practice, allowing his clients and his business to achieve goals otherwise thought impossible. He is a change-maker and people motivator and exactly whom you want to have represent you and your business.”","Matt Macdonald “I\'ve had the pleasure of working alongside Kasey for the past two years and I learn something new from him every day. His knowledge of the business both internal and external provide an excellent resource for the SMB department. Taking the lead as a member of the Cloud Council has allowed him to help mentor me and my team in everything relating to SaaS, PaaS, and IaaS. A hard worker and a true friend, I can honestly say that Kasey is a significant asset to any organization he is part of. ”"]'] User: ['Daniel S.', 'Email: yiwork01@gmail.com', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to assist businesses with their digital transformation journey, and today the user is reaching out to the agent because they need guidance on implementing new software solutions for their engineering projects.
### Human: Agent: ['Michael Pelletier', 'Experienced Business Development Representative with a demonstrated history of working in the information technology and services industry. Skilled in Microsoft Office 365, Prospecting, Research, Cold calling. Strong sales professional with a Bachelor of Science - BS focused in Business Administration and Management from Southern New Hampshire University. Founded in 1999, Integration Partners is a full-service voice and data network engineering firm, serving enterprises in a range of industries, including healthcare, education, manufacturing, financial, retail, legal, government and service providers. They specialize in Unified Communications and Secure Network Infrastructure solutions. They offer a complete range of networking services, from planning and design, to testing and deployment, to ongoing monitoring and support.', 'Business Development Representative at Integration Partners', 'Integration Partners', '[{"company":"Integration Partners","company_id":"integration-partners","industry":"Information Technology and Services","location":"Lexington, Massachusetts, United States","positions":[{"description":"","duration":"Feb 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Feb 2019","subtitle":"Integration Partners","title":"Business Development Representative"}],"url":"https://www.linkedin.com/company/integration-partners"}]', '["“Michael is one of the best Business Development Representatives I\'ve had the pleasure of working with!”","“My wife and I have been coming to Grand 38 for a long time, and Michael stands out as one of the best servers we’ve ever had. His attention to detail and warm personality are second to none. He’s able to handle the high pressure environment and multitask with ease and his rapport with his customers and coworkers is easy to see. Michael would make an outstanding addition to any sales or service organization. Good luck Michael!”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to reach out to potential clients for business development purposes. Today, the user is reaching out to the agent because they need assistance in developing strategic brand and executive communications initiatives for their company.
### Human: Agent: ['Vinny Babu', 'Passionate and prolific professional with over 5 years of IT experience in design, development, troubleshooting, testing and maintenance of Software products. Self-motivated and creative fast learner with a flair towards software development and and an out of box thinker. Have the drive, focus, agility and experience of providing best services to customers. A proven track record of handling multiple activities with a high level of competency. Skilled in Google Cloud Platform, Python (Programming Language), and Back-End Web Development.', 'Software Engineer at U.S. Bank', 'U.S. Bank', '[{"company":"U.S. Bank","company_id":"us-bank","industry":"Banking","location":"San Francisco Bay Area","positions":[{"description":"● Currently working on Jupyterhub development for customizing the existing user authentication functionality● Enhancing Jupyter notebook server spawning within Jupyterhub according to internal business requirements● Integrated Jupyterlab to a workstation based dockerized environment, which can be easily used for development purposes. Worked on building custom plugins in Jupyterlab.● Designing, developing and testing of several backend Python Flask APIs for operations in GCS● Implementing feature flagging service for applications that control the exposure of features to the customers● White-listing of python and R packages in source code repositories and storing to artifactory after checking for any vulnerabilities in the packages● Implemented Jenkins pipelines with Twistlock, Blackduck and Fortify plugins ● Worked on deployment of internal applications to GKE(Google Kubernetes Engine) using Helm charts● Integrated python unit tests into CI/CD pipelines using pytest and unittest","duration":"Apr 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Apr 2020","subtitle":"U.S. Bank","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/us-bank"},{"company":"Tata Consultancy Services","company_id":"tata-consultancy-services","location":null,"positions":[{"description":"Project : Grower\'s Payment appOrganization : NDA, New Zealand (November 2017 to till date)Role : Software EngineerA Web API called Grower\'s Payment app developed on Google cloud platform, with backend code written in Python3 and Front end design in ReactJS framework. The API basically pulls huge amount of data from various sources for processing, transformations and calculations services. Responsibilities:●Have been involved in Architecture design on integrated web applications. ●Created Data Flows using Apache beam for parallel batch and online stream processing pipeline.●Used BigQuery, a fully managed and serverless cloud data warehouse for managing the user data.●Built several backend APIs using Python-Flask framework, SQLAlchemy, Pandas etc.●Develop microservices based Application with Google oauth2 authentication.●Maintained and bug fixing on data-driven ReactJS UI components. ●Cloud expertise: Google Cloud App engine, Google Cloud Functions, Google Cloud Dataflow(Apache Beam), Google Cloud Big Query, Google cloud SQL, Google Cloud Storage, Google Cloud Source Repository","duration":"Nov 2017 Jan 2020 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jan 2020","start_date":"Nov 2017","subtitle":"Tata Consultancy Services","title":"Software Engineer"},{"description":"Project : ATM Connex and POS ConnexOrganization : One of the largest banks in Australia[NDA](June 2016 –March 2019)Role : Enhancements and Application SupportConnex is a switching application designed on HP Nonstop Tandem platform which performs authorizing, validating, formatting, routing of the ATM and POS transactions. It also utilizes on Mainframes system for reporting, reconciliation and settlements. Responsibilities:●Experience with IBM Mainframe system and z/OS Job Control Language.●Ensures the zero down time of the Connex application and resolving production issues within the SLA.●Expert knowledge in different Tandem Languages like TAL and TACL and other Tandem utilities like ENSCRIBE, SQL/MP, TACL, Pathways, Spooler, ENFORM●Strong build experience with Unix/Linux and windows build environments.●Responsible for looking after any sort of errors which would impact the transaction flows for the ATM or POS systems. ●Process large batches of data on daily and weekly basis through the Mainframe batch, which is used further for settlement and for downstream applications.","duration":"Mar 2016 Nov 2017 1 year 9 months","duration_short":"1 year 9 months","end_date":"Nov 2017","start_date":"Mar 2016","subtitle":"Tata Consultancy Services","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/tata-consultancy-services"}]', '["Mark Berman “Simply put, Vinny is the finest person who has worked for me over the last 19 years. Vinny has the rare combination of intelligence, practicality, creativity and the determination to do a great job. Vinny work on delivering a enterprise level, cloud based machine learning platform -- based on the Jupyter data science ecosystem -- was exceptional. Will greatly miss working with Vinny.”","Srikanth Venkata “Vinny is a fast learner. She has very good analytical and problem solving skills. Disciple is her best asset.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide technical support and troubleshooting for software products, while the user is reaching out to the agent because they need assistance with a technical issue related to a production line.
### Human: Agent: ['LeeAnn Holley', 'Experienced Director with a demonstrated history of working in the printing industry. Skilled in Negotiation, Operations Process Management, Analytical Skills, Sales, and Customer Relationship Management (CRM). Strong program and project management professional graduated from College of St. Mary, Omaha, NE.', 'Retired - Director, Business Operations', 'Taylor Communications', '[{"company":"Taylor Communications","company_id":"taylorcorporation","industry":"Printing Services","location":"Omaha, NE","positions":[{"description":"I\'ve held a number of key positions within the company including leadership roles in sales training and staff development, e-commerce system development and market launch programs, customer survey projects, and customer-facing value proposition presentations. In my current role, I am responsible for the management and execution of all business development / current client proposal engagements from concept-to-complete. Working with internal staff to develop and maintain a deep understanding of clients in order to provide consistent critical dialogue / processes and procedures, utilizing data and key indicators to highlight reasons for change; ensure adequate analysis, design, and strategy to promote core business areas to secure revenue and drive rapid growth.","duration":"Oct 1993 - Present 28 years 10 months","duration_short":"28 years 10 months","end_date":"Present","start_date":"Oct 1993","subtitle":"Taylor Communications","title":"Director, Business Operations"}],"url":"https://www.linkedin.com/company/taylorcorporation"}]', '["Geoff Eitland “LeeAnn has the unique ability to proactively market products and services to demanding customers and prospects in such a way that the solution is unique and tailored. With an uncompromising focus on brand, messaging, and actionable project management strategies to develop new business, she is an incredibly valuable asset to any team or organization.”","Ray Killam “I thoroughly enjoyed working with LeeAnn for many years at Data Documents/Corporate Express. Her cheerful demeanor and can-do attitude helped our marketing efforts in so many ways. She understands customer\'s requirements and is very effective in developing proposals with realistic solutions to those requirements.”"]'] User: ['Christine Davis', 'Administrative Assistant with a positive attitude, great smile and strong organizational skills, attention to detail and very customer oriented. Good at troubleshooting, working under pressure. Able to work efficiently without supervision and anticipate needs/problems and address them competently.', 'Owner of Enjoy the Journey', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"Portland, Oregon Metropolitan Area","positions":[{"description":"Professional travel agent with Enjoy the Journey","duration":"Dec 2020 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Self-employed","title":"Professional Travel Agent"}],"url":""},{"company":"Multnomah Athletic Club","company_id":"multnomah-athletic-club","location":null,"positions":[{"description":"Coordinate and organize the set up and execution of Athletic events for different managers within Athletics.","duration":"Oct 2018 Apr 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2020","start_date":"Oct 2018","subtitle":"Multnomah Athletic Club","title":"Athletics Event Specialist"},{"description":"Supported the Facilities Director, 2 Project Managers, Laundry, Housekeeping and Maintenance, as well as the Property Committee. Provided AV and technical support, organized departmental trainings, parties and employee incentive gifts.","duration":"Jun 2013 Oct 2018 5 years 5 months","duration_short":"5 years 5 months","end_date":"Oct 2018","start_date":"Jun 2013","subtitle":"Multnomah Athletic Club","title":"Facilities Adminstrative Assistant"}],"url":"https://www.linkedin.com/company/multnomah-athletic-club"},{"company":"Reynold\'s Middle School","company_id":null,"location":"","positions":[{"description":"Provided soccer training for the boys competitive team and co-ed recreational teams.","duration":"Apr 2013 Jun 2013 3 months","duration_short":"3 months","end_date":"Jun 2013","start_date":"Apr 2013","subtitle":"Reynold\'s Middle School","title":"Head Soccer Coach"}],"url":""},{"company":"NW College Of Construction","company_id":null,"location":"Portland, Oregon Area","positions":[{"description":"Provided administrative support to staff, instructors, apprentice students and HR. Supplied transcripts, grades and attendance records to students. Coordinated facility rentals, room schedules, audio-visual and media support. Answered calls, greeted visitors and new students and provided front-of-house support. Created invoices for classes and sales, trained new office staff and provided general office support.","duration":"Sep 2008 Feb 2013 4 years 6 months","duration_short":"4 years 6 months","end_date":"Feb 2013","start_date":"Sep 2008","subtitle":"NW College Of Construction","title":"Registar"}],"url":""},{"company":"Advisicon, Inc.","company_id":"advisicon","location":"","positions":[{"description":"Provide Administrative and Accounting support to small project management company.","duration":"Sep 2007 Jul 2008 11 months","duration_short":"11 months","end_date":"Jul 2008","start_date":"Sep 2007","subtitle":"Advisicon, Inc.","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/advisicon"},{"company":"Bates Private Capital, LECG","company_id":"lecg","location":"","positions":[{"description":"Research data input for missing account statements and request them from client.Review and request missing information for Annuity accounts.Review brokerage account statements and proof read for data input errors.","duration":"Oct 2003 Sep 2007 4 years","duration_short":"4 years","end_date":"Sep 2007","start_date":"Oct 2003","subtitle":"Bates Private Capital, LECG","title":"Missing Statement Associate"}],"url":"https://www.linkedin.com/company/lecg"},{"company":"Spot-on Scripts, LLC","company_id":null,"location":"Burbank, CA","positions":[{"description":"Coordinate contractor work schedules, set up training materials for new hires, organize delivery and pickup of client projects, maintain equipment and supplies.Assist owner in daily office duties such as: answering phones, minor accounting, quality control of finished projects, input on how to run the company more efficiently.","duration":"2000 2005 5 years","duration_short":"5 years","end_date":"2005","start_date":"2000","subtitle":"Spot-on Scripts, LLC","title":"Office Assistant"}],"url":""}]', '["“Christine is so wonderful to work with! Confident, Cheerful and helpful! She is definitely a favorite of mine! I highly recommend her!”","“Working with Christine was great because she always had a positive attitude. She is the kind of person that is focused on solutions and works hard to do well no matter what she happens to be working on. She would be a great addition to any team!”"]']### Assistant: The agent's job is to manage business operations, and today the agent is reaching out to the user because they need assistance in coordinating travel arrangements for an upcoming business trip.
### Human: Agent: ['Polina Ozhylevska', 'Hi! Let’s connect! I would love to hear your story! Here is mine. Being naturally curious, I taught myself to read at the age of 4 while “helping” my older brother with his homework. That curiosity drives me to explore, travel, and challenge myself. Having lived and worked in several countries, I consider myself a global citizen with experience working in multicultural and diverse environments. These experiences nurtured my ability to communicate effectively, listen carefully, and establish meaningful relationships with people from different backgrounds. I am keen to bring this experience and knowledge, along with professional training and tech-related education, as a solid foundation for delivering the desired outcomes to my customers at Yodo1 Games. In my personal time, I help expats in China to build a career of their dream as part of the #chinaflexpat podcast team by interviewing impactful leaders from various industries.', 'Customer Success Manager at Yodo1 Games', 'Yodo1 Games', '[{"company":"Yodo1 Games","company_id":"yodo1","industry":"Internet","location":"Remote","positions":[{"description":"","duration":"Jan 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Jan 2021","subtitle":"Yodo1 Games","title":"Customer Success Manager"}],"url":"https://www.linkedin.com/company/yodo1"},{"company":"China Flexpat Podcast","company_id":"china-flexpat","location":"","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Oct 2020","subtitle":"China Flexpat Podcast","title":"Host & Marketing Lead"}],"url":"https://www.linkedin.com/company/china-flexpat"},{"company":"Shirley Yu & Co.","company_id":"shirleyyu","location":"","positions":[{"description":"Editor & Linkedin Manager Editor & Linkedin Manager","duration":"Oct 2020 Jan 2021 4 months","duration_short":"4 months","end_date":"Jan 2021","start_date":"Oct 2020","subtitle":"Shirley Yu & Co.","title":"Contributor"}],"url":"https://www.linkedin.com/company/shirleyyu"},{"company":"SV Academy","company_id":"svacademy","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Nov 2020 Dec 2020 2 months","duration_short":"2 months","end_date":"Dec 2020","start_date":"Nov 2020","subtitle":"SV Academy","title":"Customer Success Apprentice"}],"url":"https://www.linkedin.com/company/svacademy"},{"company":"Maibu Media","company_id":"maibu-media","location":"Beijing, China","positions":[{"description":"","duration":"May 2019 Feb 2020 10 months","duration_short":"10 months","end_date":"Feb 2020","start_date":"May 2019","subtitle":"Maibu Media","title":"Founder"}],"url":"https://www.linkedin.com/company/maibu-media"},{"company":"Silk Road Cities Alliance","company_id":"silk-road-cities-alliance","location":"Beijing City, China","positions":[{"description":"","duration":"Jun 2017 Apr 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Apr 2019","start_date":"Jun 2017","subtitle":"Silk Road Cities Alliance","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/silk-road-cities-alliance"},{"company":"That\'s Beijing","company_id":"thats-beijing","location":"Beijing City, China","positions":[{"description":"","duration":"Oct 2016 May 2017 8 months","duration_short":"8 months","end_date":"May 2017","start_date":"Oct 2016","subtitle":"That\'s Beijing","title":"Marketing and Events Assistant"}],"url":"https://www.linkedin.com/company/thats-beijing"},{"company":"ADV Group","company_id":"adv-group","location":"","positions":[{"description":"","duration":"May 2014 Nov 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Nov 2015","start_date":"May 2014","subtitle":"ADV Group","title":"Communications Research Strategist"}],"url":"https://www.linkedin.com/company/adv-group"},{"company":"ADV","company_id":"adv","location":"","positions":[{"description":"","duration":"Dec 2013 May 2014 6 months","duration_short":"6 months","end_date":"May 2014","start_date":"Dec 2013","subtitle":"ADV","title":"Junior Digital Account Manager"}],"url":"https://www.linkedin.com/company/adv"}]', '["Patrick Frick 傅潘睿 “Polina is our valuable team member with an admirable hands-on mentality. We were incredibly lucky that she volunteered to take over various tasks at the China Flexpat Podcast. As we are a team that works completely remotely from different corners of the world, trust is essential. Polina not only earned our trust but also takes ownership of her projects! Glad to have her on board.”","Shirley Ze Yu “Polina shows great talents in organizing complex teams. She is also a great bi-cultural business development talent. I recommend her with sincerity. ”"]'] User: ['Francisco Javier Ramos', "Experienced Game Developer with a demonstrated history of working in the computer games industry. Skilled in C, C++, Mobile Applications, Java, Android Development, C#, and Unity3D. Strong engineering professional with a Bachelor's of Science in Computer Science from University of Nevada-Las Vegas.", 'Mobile Game Developer at PLAYSTUDIOS', 'PLAYSTUDIOS', '[{"company":"PLAYSTUDIOS","company_id":"playstudios","industry":"Computer Games","location":"Burlingame, CA","positions":[{"description":"MyVegas Games Team● Engineered social slot machine games using Unity3D, C#, and Lua.● Lead front end developer on Disco Dracula, Rainbow Risers, Luxor Link, Yin Yang Fortunes, and Money Bolt.● Front end engineer on Rapid Gold, Shaq 9, Munsters Lightning Lab, Watch What Happens Live, and Devin and Dell.● Cross-discipline communication with product managers, game designers, backend engineers, technical/visual effects artists, and sound design to bring our games to life.● Ported older slot titles to our updated game engine based on Unity3D.","duration":"Jun 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Jun 2018","subtitle":"PLAYSTUDIOS","title":"Front End Engineer"}],"url":"https://www.linkedin.com/company/playstudios"},{"company":"Independent Developer","company_id":null,"location":"Las Vegas, Nevada Area","positions":[{"description":"● Took a sabbatical to focus on my Graduate courses. ● Took a sabbatical to focus on my Graduate courses.","duration":"Aug 2017 Jun 2018 11 months","duration_short":"11 months","end_date":"Jun 2018","start_date":"Aug 2017","subtitle":"Independent Developer","title":"Engineer"}],"url":""},{"company":"WiseBanyan","company_id":"wisebanyan","location":"Las Vegas, Nevada Area","positions":[{"description":"Primary Android Developer● Updated Android app to be Android design compliant by implementing a navigation drawer menu system.● Implemented drag based funding system using Android\'s built in drag and drop and animation functionality.● Expanded in app invite functionality to allow the use of Facebook, Twitter, and other social media sites.● Lead architect on Android Wear and Android widget versions of the WiseBanyan app.● Implemented a receipt based recommendation system to recommend the user to different parts of the app.● Modernized milestone creation and edit flows.● Implemented in app billing and premium production selection.● Implemented and added a modular in app survey and recommendation system.","duration":"May 2016 Aug 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2017","start_date":"May 2016","subtitle":"WiseBanyan","title":"Mobile Developer"}],"url":"https://www.linkedin.com/company/wisebanyan"},{"company":"Independent Contractor","company_id":null,"location":"Las Vegas, Nevada Area","positions":[{"description":"● Independent contractor for BlueFlare, LLC.● Worked on the updates for AdLove. Which is a rewards app for iOS and Android. ● Implemented custom alerts that uses Parse.com to serve the push notifications.● Updated the account page layout, and implemented the refer a friend pop-up from scratch.● Implemented the client side functionality for the donation pop-up. Originally a part of the app. It was moved to a web form. Pressing the donate button now generates a link and opens the browser.● Modernized the layout for the Android version from a tabbed layout to using a navigation drawer.","duration":"Jan 2016 Apr 2016 4 months","duration_short":"4 months","end_date":"Apr 2016","start_date":"Jan 2016","subtitle":"Independent Contractor","title":"Software Engineer"}],"url":""},{"company":"TabTale","company_id":"crazylabs","location":"Las Vegas, Nevada Area","positions":[{"description":"Sunstorm Games/Tabtale USA● Updated, maintained, and implemented new features in 40+ native iOS and Unity games.● Integrated new and updated ad networks, ad mediation in our native iOS and Unity games.● Developed an analytics framework that interfaces with Upsight/Kontagent. The framework was used in all of our native iOS games.● Updated and maintained, UnityExternals 2.0, our internal IAP, ad mediation, and analytics framework.● Developed an ad framework that interfaces with Ad Colony, Ad Mob, Inmobi, and others. The framework was used in all of our native iOS games.● Developed an internal \\"Ready, Set, Rescue\\" prototype.","duration":"Feb 2013 Jan 2016 3 years","duration_short":"3 years","end_date":"Jan 2016","start_date":"Feb 2013","subtitle":"TabTale","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/crazylabs"},{"company":"Sunstorm Games","company_id":"sunstorm-games","location":null,"positions":[{"description":"Sunstorm Games acquired by Tabtale. I had the same responsibilities at TabTale and Sunstorm.","duration":"Feb 2014 Apr 2015 1 year 3 months","duration_short":"1 year 3 months","end_date":"Apr 2015","start_date":"Feb 2014","subtitle":"Sunstorm Games","title":"Software Engineer"},{"description":"","duration":"Feb 2013 Jan 2014 1 year","duration_short":"1 year","end_date":"Jan 2014","start_date":"Feb 2013","subtitle":"Sunstorm Games","title":"Junior Software Engineer"}],"url":"https://www.linkedin.com/company/sunstorm-games"}]', '["Steven Johnson “Javier started at Playstudios as an incredibly brilliant individual, but very green without a lot of experience. As his producer, I have been lucky to see his growth from that day he joined our team, and can say that his eagerness to take on challenges, ask questions to help his growth, branch out into the uncomfortable and excel in those conditions allowed him to flourish into an excellent engineer... Those traits are difficult to find, but would make him an immediate impact player on any team he would join. Javier has the correct attitude, passion, and potential to become a great engineer in his near future and would endorse him fully for any company interested in him”","Richard Tran “As a tester, I\'ve had the unfortunate experience of working with engineers that just don\'t want to give you any information, feedback or general support. Javier was a refreshing exception that got me to stop making that generalization. He\'s proactive, accessible, friendly and will put in the extra effort with his team. I look forward to getting the opportunity to work with him once more.”"]']### Assistant: The agent's job is to provide customer success at Yodo1 Games. Today, the user is reaching out to the agent because they need assistance in developing mobile games using Unity3D and C#.
### Human: Agent: ['Shirley Stewart, SPHR', 'As a Randstad Internal Recruiter, my focus is matching business professionals within the Sales, Recruiting, and Leadership sectors with Randstad career opportunities across multiple business units and US locations. Having performed in these same roles throughout my 15+ years with Randstad offers more clarity in making the right Talent match to the opportunity! We have 1,000+ offices in the U.S., are located in 38 countries, and have been around for almost 60 years. We are looking for the best of the best to join our team! We pay a base salary, monthly/quarterly bonus plans, commission, paid holidays, M-F schedule and fantastic benefits! We also offer a paid 11 week training program.', 'Regional Recruiter, Internal Talent Acquisition at Randstad USA', 'Randstad USA', '[{"company":"Randstad USA","company_id":"randstadusa","industry":"Staffing and Recruiting","location":"United States","positions":[{"description":"","duration":"Jun 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Randstad USA","title":"Internal Talent Acquisition, Regional Recruiter"}],"url":"https://www.linkedin.com/company/randstadusa"},{"company":"Randstad","company_id":"randstad","location":null,"positions":[{"description":"Delivering on a regional sales plan for continued growth of new/retained clients, and new/retained internal team members. Responsibilities on a regional level to ensure internal hiring levels were aligned with growth expectations by delivering on internal recruiting plans developed for each geographic market. Conducting audits of internal HR compliance to include payroll, employee benefits, compliant hiring practices, etc. Serve as point of escalation for my team within our company hierarchy on all HR focused areas. Recommendations on field actions for improvement to existing processes to Corporate HR stakeholders.","duration":"Feb 2012 Aug 2019 7 years 7 months","duration_short":"7 years 7 months","end_date":"Aug 2019","start_date":"Feb 2012","subtitle":"Randstad","title":"Vice President/Market Sales"},{"description":"Sales support functions include:Communicate the sales process from database build through close of sale Participate in on-boarding of new RIS sales personnel Drive ongoing database size and quality through analysis and communication of data analysis Monitor activity levels and success ratios Own the customization and use of salesforce.com as the sales management tool Act as Subject Matter Expert on salesforce.com for the organization; educate new users on effective use of tool to drive sales in RIS Generate sales reporting on a regular and as needed basis Provide data and analysis to leadership Provide overall support to the sales process Provide ongoing and reinforcement training to our national sales team","duration":"May 2010 Feb 2012 1 year 10 months","duration_short":"1 year 10 months","end_date":"Feb 2012","start_date":"May 2010","subtitle":"Randstad","title":"Sales Support Manager-Randstad Inhouse Services"},{"description":"Managing strategic portfolio of accounts with combined revenues of more then $25 million annually. Client retention and growth of new locations in the US focused KPIs for success in this role.","duration":"Dec 2007 May 2010 2 years 6 months","duration_short":"2 years 6 months","end_date":"May 2010","start_date":"Dec 2007","subtitle":"Randstad","title":"Strategic Account Manager"},{"description":"Perform managerial responsibilities assigned to the Branch Manager while achieving the key competencies required for the multiple units of the Branch. Proven success in hiring, on-boarding, training and managing of internal account team. Managed a data base of clients both active and prospect by definition, while directing the delivery service of account team in the areas of recruiting, hiring and training a database of external employees that met the individual client specifications.P & L accountability to deliver positive, measurable revenue results for the branch. Responsible for delivering client sales presentations, submission of RFPs, negotiating terms & conditions for client contracts, prospecting potential clients within assigned footprint, and cold calling with account team for discovery of key decision makers on accounts.","duration":"Feb 2004 Dec 2007 3 years 11 months","duration_short":"3 years 11 months","end_date":"Dec 2007","start_date":"Feb 2004","subtitle":"Randstad","title":"Senior Branch Manager"}],"url":"https://www.linkedin.com/company/randstad"},{"company":"INNOVATIVE EXPOSURE, LLC","company_id":null,"location":"","positions":[{"description":"Managing Partner focused on business development in start-up company providing full-service advertising, marketing and specialty partnerships. Responsible for entire scope of management functions, including P&L performance, sales, marketing, business development, and new product / service development operations. Ensuring client implementations were effectively delivered to ensure retention and ROI for client.Heavy emphasis on client satisfaction and account development, specializing in market research, direct mail campaigns, logo design, unique billboard layouts, videos, CD-Rom, etc. Corporate branding segment developed to create additional revenue stream for client spend and increase of market share.","duration":"Jan 1996 Jan 2003 7 years 1 month","duration_short":"7 years 1 month","end_date":"Jan 2003","start_date":"Jan 1996","subtitle":"INNOVATIVE EXPOSURE, LLC","title":"Managing Partner"}],"url":""}]', '["Jamaal B. “Shirley Stewart is simply an outstanding professional and even better human. Shirley is great at serving the best interest of the company as a manager by believing and investing in the development of the people she manages. Shirley has WROTE THE BOOK on successful relationship building with clients. I owe all my negotiation and communication skills to her. Reporting to her was an extreme pleasure and has caused me to compare every manager I have had since to her.”","Valerie Charls Mutell “I reported to Shirley for several years and during the time I worked with her she managed a team of employees that ranged in experience from entry level to 25 years of tenure. The consensus amongst the diverse team was, \\"She is the best manager I have ever worked for\\". As an effective leader and coach, Shirley analyzes the strengths and opportunities of each employee and creates customized plans to ensure growth and further success. She is highly respected and will roll up her sleeves to tackle any challenge with her team. She sets the bar high and her drive and passion are contagious. Shirley\'s management led our team to achieve all-time high results, prompting accolades from management as well as the global Board of Directors.”"]'] User: ['Jake Anderson', "If you're looking for an accomplished, organized, and performance-driven professional, equipped with solid experience in all aspects of sales management. I'm your guy! I'm adept in dealing with business-to-business; solution, consultative, and value-base selling; upselling; customer retention; trade show presentations; and investor education. Throughout my career I've demonstrated excellent analytical, problem-solving, and decision-making skills in identifying opportunities and applying appropriate resolutions. I've exhibited outstanding commitment in attaining corporate goals and objectives toward revenue growth. I'm equipped with strong interpersonal and communication aptitudes including public speaking to cultivate relationships with individuals of diverse levels.", 'Customer Success Manager at XANT', 'XANT', '[{"company":"XANT","company_id":"insidesales-playbooks","industry":"Computer Software","location":"Lehi, Utah, United States","positions":[{"description":"","duration":"Nov 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Nov 2020","subtitle":"XANT","title":"Customer Success Manager"}],"url":"https://www.linkedin.com/company/insidesales-playbooks"},{"company":"CrossBorder Solutions","company_id":"crossborder-solutions","location":"Lehi, Utah, United States","positions":[{"description":"","duration":"Apr 2020 Aug 2020 5 months","duration_short":"5 months","end_date":"Aug 2020","start_date":"Apr 2020","subtitle":"CrossBorder Solutions","title":"Enterprise Account Executive"}],"url":"https://www.linkedin.com/company/crossborder-solutions"},{"company":"XANT.ai","company_id":"insidesales-playbooks","location":"Provo, Utah Area","positions":[{"description":"","duration":"Sep 2018 Apr 2020 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2020","start_date":"Sep 2018","subtitle":"XANT.ai","title":"Emerging Enterprise Account Executive"}],"url":"https://www.linkedin.com/company/insidesales-playbooks"},{"company":"InsideSales.com","company_id":"insidesales","location":"Provo, Utah Area","positions":[{"description":"","duration":"Sep 2018 Oct 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2019","start_date":"Sep 2018","subtitle":"InsideSales.com","title":"Emerging Enterprise Account Executive"}],"url":"https://www.linkedin.com/company/insidesales"},{"company":"Aztec Financial","company_id":"aztec-financial","location":"Greater Salt Lake City Area","positions":[{"description":"","duration":"2017 2018 1 year","duration_short":"1 year","end_date":"2018","start_date":"2017","subtitle":"Aztec Financial","title":"Account Manager"}],"url":"https://www.linkedin.com/company/aztec-financial"},{"company":"Auric Solar","company_id":"auric-solar","location":"SLC, UT","positions":[{"description":"","duration":"2016 2017 1 year","duration_short":"1 year","end_date":"2017","start_date":"2016","subtitle":"Auric Solar","title":"Residential Energy Consultant"}],"url":"https://www.linkedin.com/company/auric-solar"},{"company":"COBI, Carbon Offset Brokers Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2016 Sep 2016 3 months","duration_short":"3 months","end_date":"Sep 2016","start_date":"Jul 2016","subtitle":"COBI, Carbon Offset Brokers Inc.","title":"Regional Sales Director"}],"url":""},{"company":"P23 and Strongbrook","company_id":null,"location":"Orem, UT","positions":[{"description":"","duration":"2010 2016 6 years","duration_short":"6 years","end_date":"2016","start_date":"2010","subtitle":"P23 and Strongbrook","title":"Sales Team Lead"}],"url":""},{"company":"Prosper and Premier Mentoring","company_id":"prosper","location":"Draper, UT","positions":[{"description":"","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"Prosper and Premier Mentoring","title":"Sales Team Manager"}],"url":"https://www.linkedin.com/company/prosper"},{"company":"Investools","company_id":"investools","location":"Draper, UT","positions":[{"description":"","duration":"2004 2007 3 years","duration_short":"3 years","end_date":"2007","start_date":"2004","subtitle":"Investools","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/investools"}]', '["Matthew Salzl “Jake is an absolute rockstar! In the year that Jake has been our Customer Success Manager I have always been very impressed. He made sure that we had a painless transition of services and really went above and beyond every step of the way. I highly recommend Jake for any CSM or customer facing role.”","Matt McNulty “Jake is an outstanding success manager. Not only did he help us get going with his platform, but also was integral to our success when we added new departments, use cases, or made any other business change that required further adoption. Honestly, he is selfless, hard working, and reliable. I couldn’t have asked for more from our success manager, and bar none he is still the best success manager we have had across our stack. ”"]']### Assistant: The agent's job is to match business professionals within the Sales, Recruiting, and Leadership sectors with career opportunities, and today the user is reaching out to the agent because they need assistance in finding a new sales management role.
### Human: Agent: ['Andréa Kish-Bailey', 'High performance, equity minded, mission motivated leader successful in building diverse teams, growing effective community collaborations, and cultivating public and private donor support. Experienced Executive Director skilled at managing the intersection of philanthropy and programming to increase organizational capacity resulting in high impact and future sustainability. Skilled at: Executive Leadership \| Financial Oversight \| Program Management \| Fund Development \| Marketing & Communications \| Strategic Planning & Leadership', 'Transformational Leader \| Equity Minded \| Mission Motivated', 'Solid Ground MN', '[{"company":"Solid Ground MN","company_id":"solid-ground-mn","industry":"Non-profit Organizations","location":"White Bear Lake, MN","positions":[{"description":"","duration":"Jun 2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Jun 2020","subtitle":"Solid Ground MN","title":"Director Of Philanthropy"}],"url":"https://www.linkedin.com/company/solid-ground-mn"},{"company":"HOPE 4 Youth","company_id":"hope-4-youth","location":"Anoka, Minnesota","positions":[{"description":"","duration":"May 2019 Jun 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2020","start_date":"May 2019","subtitle":"HOPE 4 Youth","title":"Vice President of Advancement"}],"url":"https://www.linkedin.com/company/hope-4-youth"},{"company":"White Bear Area Emergency Food Shelf","company_id":"white-bear-area-emergency-food-shelf","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Jun 2015 May 2019 4 years","duration_short":"4 years","end_date":"May 2019","start_date":"Jun 2015","subtitle":"White Bear Area Emergency Food Shelf","title":"Executive Director"}],"url":"https://www.linkedin.com/company/white-bear-area-emergency-food-shelf"},{"company":"Help At Your Door","company_id":"helpatyourdoor","location":"","positions":[{"description":"","duration":"Apr 2012 Sep 2014 2 years 6 months","duration_short":"2 years 6 months","end_date":"Sep 2014","start_date":"Apr 2012","subtitle":"Help At Your Door","title":"Program Director"}],"url":"https://www.linkedin.com/company/helpatyourdoor"},{"company":"Loaves and Fishes MN","company_id":"loaves-and-fishes-mn","location":"","positions":[{"description":"","duration":"Jan 2006 Apr 2012 6 years 4 months","duration_short":"6 years 4 months","end_date":"Apr 2012","start_date":"Jan 2006","subtitle":"Loaves and Fishes MN","title":"Program Manager"}],"url":"https://www.linkedin.com/company/loaves-and-fishes-mn"},{"company":"IGNATIAN LAY VOLUNTEER CORPS","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2001 Jan 2002 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2002","start_date":"Jan 2001","subtitle":"IGNATIAN LAY VOLUNTEER CORPS","title":"Regional Director"}],"url":""},{"company":"Catholic Charities","company_id":"catholic-charities","location":"","positions":[{"description":"","duration":"Jan 2000 Jan 2001 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2001","start_date":"Jan 2000","subtitle":"Catholic Charities","title":"Volunteer Coordinator"}],"url":"https://www.linkedin.com/company/catholic-charities"},{"company":"THE STANDISH-ERICSSON NEIGHBORHOOD ASSOCIATION, Community Organizer","company_id":null,"location":"","positions":[{"description":"","duration":"1999 2000 1 year","duration_short":"1 year","end_date":"2000","start_date":"1999","subtitle":"THE STANDISH-ERICSSON NEIGHBORHOOD ASSOCIATION, Community Organizer","title":"Neighborhood Coordinator"}],"url":""},{"company":"The Salvation Army","company_id":"salvationarmyus","location":"","positions":[{"description":"","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"The Salvation Army","title":"Assistant Director of Volunteer Services"}],"url":"https://www.linkedin.com/company/salvationarmyus"}]', '["Tara Jebens-Singh “Andrea is a transformative leader, creating cultural shifts within the organization and the community at large. She models how to center honoring innate individual worth in all neighbors - staff/volunteer/participant/donor - with innovative, responsive programs. ”","Scott McCune “Andrea is one of the more innovative and compassionate developer of people and operations I’ve known. She very much speaks to each individual’s strengths and empowers them to reach further. At the same time she views processes from a different lens while promoting fresh approaches in an uplifting manner. As a non-profit board member, my interactions with Andrea while she was Executive Director were always collaborative and it was personally enjoyable to strategize with her. ”"]'] User: ['Jessica Spiezio', 'https://linktr.ee/jessicaspiezio', 'Lead Designer at MegaVolt — Founder of Totl', 'Totl', '[{"company":"Totl","company_id":"totlecybernetics","industry":"Technology, Information and Media","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2020","subtitle":"Totl","title":"Founder"}],"url":"https://www.linkedin.com/company/totlecybernetics"},{"company":"Design Roles","company_id":"jessica-spiezio-design","location":"","positions":[{"description":"Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design","duration":"Oct 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Design Roles","title":"UI/UX/Product Designer"}],"url":"https://www.linkedin.com/company/jessica-spiezio-design"},{"company":"Fullstack Academy","company_id":"fullstack-academy","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 2021 1 year","duration_short":"1 year","end_date":"2021","start_date":"2020","subtitle":"Fullstack Academy","title":"Teaching Fellow"}],"url":"https://www.linkedin.com/company/fullstack-academy"},{"company":"Lehigh University","company_id":"lehigh-university","location":"Silicon Valley, California, United States","positions":[{"description":"","duration":"Jan 2019 2019 less than a year","duration_short":"less than a year","end_date":"2019","start_date":"Jan 2019","subtitle":"Lehigh University","title":"Silicon Valley Program"}],"url":"https://www.linkedin.com/company/lehigh-university"}]', '["Branden Sherman “I was recently able to be Project Lead on Jessica\'s Capstone Project and I have been deeply impressed by her incredible design skills and exceptional abilities as a software developer. She is a great communicator with a positive spirit and her attention to detail is strong. In addition, she has shown countless times a determination to hold her work to a higher standard and make sure that it is reached. I highly recommend Jessica and I know that any team would benefit from having her on it.”","LinkedIn User “I had the pleasure of working with Jess on our Fullstack Academy Capstone presentation; Topper. From her design expertise to her exceptional work ethic, her significant contributions took our product to the next level. Any team would be lucky to work with Jessica and I look forward to seeing all that she accomplishes in the future! ”"]']### Assistant: The agent's job is to connect with professionals in the technology industry for potential collaboration. Today, the agent is reaching out to the user because they need to discuss a potential partnership between their non-profit organization and the user's design company.
### Human: Agent: ['Mark Antal', 'I am a strategist to my core - I enjoy using data to inform strategic decisions like “how should we go about achieving our objectives” and, more importantly, “what should these objectives be, in the first place?” I use an analytics-first approach in both my professional and personal life. Throughout my 10 years of strategy consulting, corporate strategy, business development, M&A, Venture Capital, and operational experience, I’ve defined strategic roadmaps for businesses ranging from early stage startups to 45-year-old corporations with $1B+ in annual revenue. Regardless the industry or stage in the business life cycle, my objective is to develop an actionable growth strategy based on data-driven insights. Over the years, I’ve developed expertise in consumer insights, customer analytics and primary research. I am a passionate NBA and NFL fan, fantasy sports enthusiast, and outdoor adventurer.', "SVP Corporate Strategy & Business Development (WE'RE HIRING!)", 'Vault AI', '[{"company":"Vault AI","company_id":"vaultml","industry":"Entertainment Providers","location":null,"positions":[{"description":"Lead team responsible for growth strategy, fundraising, partnerships, and data strategy.","duration":"Oct 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Vault AI","title":"Senior Vice President Corporate Strategy & Business Development"},{"description":"Vault AI is using machine learning to help the media industry predict what content will drive consumers to watch, stream or buy tickets. Vault AI\'s fast and accurate predictive consumer insights platform provides actionable insights at any stage of the content lifecycle without needing a single survey or focus group. Adopted by leading streamers, TV networks and film studios, Vault AI\'s flexible machine intelligence is built by Israel\'s leading minds in AI and is designed by consumer insights people for consumer insights people.","duration":"Dec 2019 Oct 2021 1 year 11 months","duration_short":"1 year 11 months","end_date":"Oct 2021","start_date":"Dec 2019","subtitle":"Vault AI","title":"VP Strategy & Business Development"}],"url":"https://www.linkedin.com/company/vaultml"},{"company":"HB Insights LLC","company_id":null,"location":"Boston, MA; Los Angeles, CA","positions":[{"description":"Freelance consultant serving angel investors, Venture Capital firms, Private Equity firms, large corporations and start-ups. Develop investment theses, identify & diligence targets / entrepreneurs, build business plans and go to market strategies, fundraising strategy, exit planning, market research, operational analytics, etc. Completed 50+ engagements, including >$100M in M&A transactions. Freelance consultant serving angel investors, Venture Capital firms, Private Equity firms, large corporations and start-ups. Develop investment theses, identify & diligence targets / entrepreneurs, build business plans and go to market strategies, fundraising strategy, exit planning, market research, operational analytics, etc. Completed 50+ engagements, including >$100M in M&A transactions.","duration":"Apr 2014 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Apr 2014","subtitle":"HB Insights LLC","title":"Owner, Managing Director"}],"url":""},{"company":"AVG First Check Fund","company_id":"avg-first-check","location":null,"positions":[{"description":"Deal sourcing & diligence (seed stage venture deals)","duration":"May 2019 Feb 2020 10 months","duration_short":"10 months","end_date":"Feb 2020","start_date":"May 2019","subtitle":"AVG First Check Fund","title":"Venture Fellow"},{"description":"Fundraising, marketing, and prospecting LPs for AVG First Check Fund (a venture capital fund focused on seed investments)","duration":"Dec 2018 Jun 2019 7 months","duration_short":"7 months","end_date":"Jun 2019","start_date":"Dec 2018","subtitle":"AVG First Check Fund","title":"Community Engagement Fellow"}],"url":"https://www.linkedin.com/company/avg-first-check"},{"company":"Agero, Inc.","company_id":"agero-inc-","location":null,"positions":[{"description":"Developed corporate strategy to facilitate a digital transformation of the nation’s largest B2B provider of roadside assistance services (think AAA except our customers are the major auto insurers and automakers).Responsibilities: - Business Development (Identified & prioritized growth opportunities, developed go to market strategies)- M&A, venture / seed investing, & strategic partnerships- Customer Intelligence / Consumer Insights (Voice of the Customer / Consumer)- Market Research (Subject Matter Expert – primary research, secondary research)- Marketing Strategy (persona-based marketing)- Competitive Intelligence- Operational AnalyticsSubject Matter Expert - Autonomous Vehicles & Mobility","duration":"Sep 2017 Nov 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2018","start_date":"Sep 2017","subtitle":"Agero, Inc.","title":"Senior Strategist"},{"description":"","duration":"Aug 2016 Sep 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2017","start_date":"Aug 2016","subtitle":"Agero, Inc.","title":"Corporate Strategy Analyst"}],"url":"https://www.linkedin.com/company/agero-inc-"},{"company":"Appalachian Trail Thru-Hiker","company_id":null,"location":"Appalachian Mountain Range, USA","positions":[{"description":"Hiked the entire 2,189 mile Appalachian Trail from Springer Mountain, Georgia to Mount Katahdin, Maine. Hiked the entire 2,189 mile Appalachian Trail from Springer Mountain, Georgia to Mount Katahdin, Maine.","duration":"Mar 2013 Oct 2013 8 months","duration_short":"8 months","end_date":"Oct 2013","start_date":"Mar 2013","subtitle":"Appalachian Trail Thru-Hiker","title":"Thru Hiker"}],"url":""},{"company":"Investor Group Services (IGS)","company_id":"igsboston","location":"Boston, MA","positions":[{"description":"Strategy consulting; primarily Private Equity buy side due diligence and portfolio company growth strategy. Executed secondary and primary research on 30+ transactions & strategy cases. Managed teams of up to 15 Analysts. Exposure to a broad range of industries - everything from automotive to taxidermy. Strategy consulting; primarily Private Equity buy side due diligence and portfolio company growth strategy. Executed secondary and primary research on 30+ transactions & strategy cases. Managed teams of up to 15 Analysts. Exposure to a broad range of industries - everything from automotive to taxidermy.","duration":"Sep 2011 Feb 2013 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2013","start_date":"Sep 2011","subtitle":"Investor Group Services (IGS)","title":"Associate"}],"url":"https://www.linkedin.com/company/igsboston"},{"company":"Gridley & Company LLC","company_id":"gridley-&-company-llc","location":"New York, NY","positions":[{"description":"Investment Banking Summer Analyst. Identified, prospected, and executed due diligence on e-commerce acquisition targets. Investment Banking Summer Analyst. Identified, prospected, and executed due diligence on e-commerce acquisition targets.","duration":"Jun 2010 Aug 2010 3 months","duration_short":"3 months","end_date":"Aug 2010","start_date":"Jun 2010","subtitle":"Gridley & Company LLC","title":"Summer Analyst"}],"url":"https://www.linkedin.com/company/gridley-&-company-llc"}]', '["LinkedIn User “Mark is undoubtedly the most effective, efficient, and attentive manager I have worked with to date. He possesses a keen business mind, exceptional communication skills, and a natural ability to lead, teach, and inspire others to action. I was routinely impressed by his ability to distill down decidedly complex matters and then effortlessly explain them throughout my internship. Specifically, Mark engaged me weekly with high-level discussions focused on Vault’s particular product offerings, algorithmic capabilities, and disruptive growth strategies within the rapidly evolving media, entertainment, and AI/ML industries. To sum it up best, Mark is an excellent manager, mentor, and strategist, and I am confident his personal qualities, talents, and grit will propel Vault to even greater heights in the future.”","Luis Quiroga “I’ve worked with Mark for nearly 3 years and can say with confidence that he is of one of the most thorough and detail-oriented professionals out there. His expertise in consumer insights and market research added significant value to our product strategy initiatives. As an external consultant, Mark quickly gained an understanding of our objectives, challenges and questions, and formulated a primary research program that asked the right questions, in the right way, to the right audience. Mark is intimately familiar with best practices in consumer research methodology, and leverages these best practices to develop actionable recommendations based on data-driven insights. His thoughtfulness and responsiveness instill confidence that he will generate value for his clients, and his work product consistently exceeds expectations. In short, Mark is the full package, and any business would be fortunate to have access to someone with such abundant intellectual horsepower, refined analytical capabilities, and unwavering work ethic.”"]'] User: ['Gregory Curry, MBA', 'Marketing professional with experience in the development and execution of consumer and business retailmarketing, advertising and sales lead generation programs. Combines expertise in strategic market planning, organizational leadership and project management with strong qualifications in campaign design, new product/service development and market launch.Specialties: Event Planning, Marketing, Finance, Consumer Packaged Goods, Direct-to-Consumer, Promotions', 'Marketing professional with experience developing, coordinating, and executing strategic marketing campaigns.', 'AAA Carolinas', '[{"company":"AAA Carolinas","company_id":"aaa-carolinas","industry":"Consumer Services","location":null,"positions":[{"description":"","duration":"Apr 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Apr 2020","subtitle":"AAA Carolinas","title":"Insurance Dist Marketing Director"},{"description":"","duration":"2018 Apr 2020 2 years","duration_short":"2 years","end_date":"Apr 2020","start_date":"2018","subtitle":"AAA Carolinas","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/aaa-carolinas"},{"company":"Lowe\'s Home Improvement","company_id":"lowe%27s-home-improvement","location":null,"positions":[{"description":"","duration":"2013 2017 4 years","duration_short":"4 years","end_date":"2017","start_date":"2013","subtitle":"Lowe\'s Home Improvement","title":"Marketing Manager"},{"description":"","duration":"2012 2013 1 year","duration_short":"1 year","end_date":"2013","start_date":"2012","subtitle":"Lowe\'s Home Improvement","title":"Specialist Initiative Strategy"}],"url":"https://www.linkedin.com/company/lowe%27s-home-improvement"},{"company":"Ogilvy CommonHealth Worldwide","company_id":"ogilvy-health-north-america","location":"","positions":[{"description":"","duration":"2006 2011 5 years","duration_short":"5 years","end_date":"2011","start_date":"2006","subtitle":"Ogilvy CommonHealth Worldwide","title":"Sr. Account Executive"}],"url":"https://www.linkedin.com/company/ogilvy-health-north-america"},{"company":"Tranzact","company_id":"tranzact-technologies-inc","location":"","positions":[{"description":"","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"Tranzact","title":"Senior Account Manager"}],"url":"https://www.linkedin.com/company/tranzact-technologies-inc"},{"company":"Peoples Education","company_id":"peoples-education","location":"","positions":[{"description":"","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"Peoples Education","title":"Account Manager"}],"url":"https://www.linkedin.com/company/peoples-education"}]', '["“Greg is a dynamic Marketing leader who works collaboratively with co-workers and puts the customer first. He would be an asset to any organization. He ensured the team culture was fun, energetic and inclusive. I would recommend him to any marketing team.”","“Greg is an extremely passionate marketer and champion for the Lowe\'s brand. As his counterpart with the advertising agency, I worked hand-in-hand with Greg and his extended team to develop advertising programs across Broadcast, Social Media, and Digital Advertising. He is always thinking about the next step in the strategy, and where to bring Lowe\'s most authentically into the multicultural space. He balanced an eye for branding and the push for transactional conversion well. It was a pleasure working with him, and I hope to do so again in the future.”"]']### Assistant: The agent's job is to develop and execute strategic marketing campaigns, and today, the agent is reaching out to the user because they need to discuss potential collaboration on a new consumer retail marketing campaign for AAA Carolinas.
### Human: Agent: ['Angela Derry Jackson', 'Enjoy creating market strategies to bring new products to market and develop new markets to drive revenue. Proven expertise in creating and implementing marketing programs to support the overall business strategies, with solid skills in demand generation, content development, branding, and marketing communications. Experienced in defining and mapping marketing and sales development processes that are continually in alignment with product management, product marketing and operations to facilitate growth. Thrive in large and small organizations, bringing an entrepreneurial mindset and drive. Bring keen insight to many industries including; Construction, Engineering, Real Estate, Technology, Government and Higher Education, in addition, SMB and Enterprise markets.', 'Marketing Programs & Operations Manager', 'Clark Pacific', '[{"company":"Clark Pacific","company_id":"clark-pacific","industry":"Construction","location":null,"positions":[{"description":"","duration":"Mar 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Mar 2019","subtitle":"Clark Pacific","title":"Marketing Programs & Operations Manager"},{"description":"Creating and implementing marketing programs and processes to support new market growth.","duration":"Jul 2016 - Present 5 years 1 month","duration_short":"5 years 1 month","end_date":"Present","start_date":"Jul 2016","subtitle":"Clark Pacific","title":"Marketing Program Manager"}],"url":"https://www.linkedin.com/company/clark-pacific"},{"company":"Trimble","company_id":"trimble","location":"Folsom, CA","positions":[{"description":"Developed, created, and implemented lead generation campaigns and managed brand for construction and real estate management enterprise software solutions.• Developed and implemented a go-to-market plan for a new strategic market. Outperformed 2014 lead goal by 128% and surpassed 2015 goal by 14%.• Played pivotal role in creation and management of sales lead process, defining MQL, SQL leads through handoff to sales and tracking ROI on marketing programs","duration":"Jun 2012 Jun 2016 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2016","start_date":"Jun 2012","subtitle":"Trimble","title":"Marketing Program Manager"}],"url":"https://www.linkedin.com/company/trimble"},{"company":"Direct Marketing Partners","company_id":"direct-marketing-partners","location":"Sacramento, California","positions":[{"description":"Developed, launched, and managed client’s business-to-business lead generation initiatives. Advised clients on strategic direction and messaging to meet program goals.• Managed client lead generation programs in the public safety, entertainment, and high-tech industries. Established new lead generation process for an entertainment client, increasing sales pipeline by 20%.• Developed and implemented successful lead generation and nurturing programs that met client’s sales and revenue goals, saving a client from leaving the agency by outperforming lead and market expectations.","duration":"Jul 2011 May 2012 11 months","duration_short":"11 months","end_date":"May 2012","start_date":"Jul 2011","subtitle":"Direct Marketing Partners","title":"Marketing Program Manager"}],"url":"https://www.linkedin.com/company/direct-marketing-partners"},{"company":"Cache Creek Casino Resort","company_id":"cache-creek-casino-resort","location":"Brooks, CA","positions":[{"description":"Analyzed customer patterns and developing and implementing direct marketing programs and offers to increase business.• Developed and implemented new marketing campaigns, a loyalty and retention program, realizing return of over 4%.• Recognized by industry web publication for using social media for successful customer acquisition program.","duration":"2009 2011 2 years","duration_short":"2 years","end_date":"2011","start_date":"2009","subtitle":"Cache Creek Casino Resort","title":"Marketing Database Manager"}],"url":"https://www.linkedin.com/company/cache-creek-casino-resort"},{"company":"3Com","company_id":"3com","location":"Denver, CO and Sacramento, CA","positions":[{"description":"•Managed and launched the Wireless LAN product release to national distribution channels.•Developed sales and marketing collateral, customer presentations and fact sheets for the distributors training and sales efforts. •Delivered sales and technical training to distributors before the product launch, to ensure their ability to sell the product at the time of release.","duration":"Dec 1997 Apr 2001 3 years 5 months","duration_short":"3 years 5 months","end_date":"Apr 2001","start_date":"Dec 1997","subtitle":"3Com","title":"Field Marketing Manager"}],"url":"https://www.linkedin.com/company/3com"},{"company":"AT&T Wireless Data Division","company_id":null,"location":"Kirkland, Washington","positions":[{"description":"•Recruited partners and developed the infrastructure and incentives to ensure reseller retention; developed Business Plans for Ingram Micro and Wireless Telecom resellers, and conducted joint sales calls. •Created and implemented the first CD-based training program for channel partners (distributors and resellers) and new hires for both Basic and Advanced Training; saved $17,000 in training costs and ensured reusability and productivity of training offerings. •Partnered with third-party developers to develop application and vertical marketing programs for the utility and public safety markets.","duration":"May 1996 May 1997 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 1997","start_date":"May 1996","subtitle":"AT&T Wireless Data Division","title":"National Account Manager/ Channel Marketing"}],"url":""},{"company":"Apple Inc.","company_id":"apple","location":"Austin, Texas Area","positions":[{"description":"•Developed and executed a territory sales plan that resulted in exceeding annual sales goal by 15%.•Planned and executed corporate marketing initiatives and in-store events and training. •Designed marketing programs to position Apple retail partners in the multimedia and publishing industries. •Conducted sales training for retail store personnel; exceeded all sales goals, and established long-term rapport, goodwill and partnership between Apple and the retail channels.","duration":"1992 1996 4 years","duration_short":"4 years","end_date":"1996","start_date":"1992","subtitle":"Apple Inc.","title":"Account Manager"}],"url":"https://www.linkedin.com/company/apple"}]', '["“Angela is flat out a brilliant Marketing Manager. Her ability to successfully manage multiple marketing programs, websites, marketing automation solutions, event schedules and act as a liaison between marketing and sales departments is second to none. Angela is extremely enthusiastic about her work, which motivates those working around her to work harder, myself included. She always has a creative, positive outlook and is great at bringing people together. ”","“I had the pleasure to work with Angela for four years at Trimble where she showed her strengths in advertising, creative strategy and demand generation programs by creating dynamic, targeted campaigns. She’s able to adapt and work on multiple initiatives in a fast paced environment. Angela is very team oriented and communicates effectively and efficiently; she’s an asset to any company or client that she partners with. ”"]'] User: ['Israel S. Noble', 'Work Hard. Have Fun. Make History.', 'Continuous Improvement Regional Process Engineer at Amazon', 'Amazon', '[{"company":"Amazon","company_id":"amazon","industry":"Internet Publishing","location":null,"positions":[{"description":"","duration":"Dec 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Amazon","title":"Regional Process Engineer - Manager Continuous Improvement"},{"description":"","duration":"Oct 2020 Dec 2020 3 months","duration_short":"3 months","end_date":"Dec 2020","start_date":"Oct 2020","subtitle":"Amazon","title":"Seasonal Sr. Operations Leader"},{"description":"","duration":"Jun 2020 Oct 2020 5 months","duration_short":"5 months","end_date":"Oct 2020","start_date":"Jun 2020","subtitle":"Amazon","title":"Talent Ambassador NACF"},{"description":"","duration":"Aug 2016 Jun 2020 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jun 2020","start_date":"Aug 2016","subtitle":"Amazon","title":"Operations Manager"},{"description":"","duration":"Oct 2019 Jan 2020 4 months","duration_short":"4 months","end_date":"Jan 2020","start_date":"Oct 2019","subtitle":"Amazon","title":"TOM-Operations Coordinator"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"Target","company_id":"target","location":null,"positions":[{"description":"Store General ManagerSupply Chain and Logistics Expense ManagementSales and PayrollHiring and Staffing Retail LeaderProfit and Loss","duration":"Sep 2013 Jul 2016 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jul 2016","start_date":"Sep 2013","subtitle":"Target","title":"Store Team Leader - General Manager"},{"description":"","duration":"Jul 2010 Aug 2013 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2013","start_date":"Jul 2010","subtitle":"Target","title":"Executive Team Lead - Guest Experience / Assets Protection"},{"description":"","duration":"Jun 2008 Jul 2010 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jul 2010","start_date":"Jun 2008","subtitle":"Target","title":"Investigator, multi-unit"},{"description":"","duration":"Oct 2005 Jun 2008 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2008","start_date":"Oct 2005","subtitle":"Target","title":"Executive Team Lead - Assets Protection"}],"url":"https://www.linkedin.com/company/target"}]', '["Shuling Guan “It\'s rare to report to a manager that is both a coach and a mentor. He always had the best interest of his team. Israel is energetic and passionate about his work. He was my STL at Target and he always gave me sound advice on how to be successful in my role. I was always impressed with Israel\'s enthusiasm and his ability to motivate others. I would recommend Israel to any organization looking for a great leader or someone to promote team engagement. ”","Michael Hammons “I had the opportunity to work with Israel, and he is a professional who is goal oriented and strikes out to complete the task at hand without compromise. He develops, builds and fosters partnerships on all levels of the organizations and uses them in the aid accomplishing of corporate goals. He is a valuable team player with any organization.”"]']### Assistant: The agent's job is to develop and implement marketing programs to support new market growth, while the user is reaching out to the agent because they need assistance in creating and executing targeted campaigns for their regional process improvement role at Amazon.
### Human: Agent: ['Marcus Hobbs', 'I am a Certified Salesforce Developer, with a passion for all things Salesforce and Software Development. I am specialized in Full Stack Salesforce Development including complex Apex business logic, Lightning Web Components, and automation via Process Builder and Flow. Additionally, I have years of experience integrating software systems via REST APIs and connected apps with backend infrastructure hosted on AWS. I have developed complex Salesforce integrations, connected apps, and devops using AWS Fargate, AWS Lambdas, AWS DynamoDB, and TypeScript/Node.js. I typically wear many hats in the software development lifecycle: architect, code developer, operations support, and maintenance. But at the end of the day, I enjoy most working with a team to produce great software that provides value to users. My Trailblazer Profile: https://trailblazer.me/id/mhobbs81 My Salesforce Developer Competencies: Apex, Lightning Web Components, Data Modeling, and Systems Integration My Responsive Web Competencies: JavaScript ES6, TypeScript, Node.js, React.js My Native Competencies: Bash, Ubuntu Linux, macOS My Favorite Tools: Salesforce DX CLI, AWS CLI, Git, Slack, Vim, VS Code, Docker, tmux', '2x Certified Salesforce Platform Developer', 'Ministry Brands', '[{"company":"Ministry Brands","company_id":"ministry-brands","industry":"Computer Software","location":"Orlando, Florida, United States","positions":[{"description":"","duration":"Jul 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Ministry Brands","title":"Salesforce Developer"}],"url":"https://www.linkedin.com/company/ministry-brands"},{"company":"Intake Desk","company_id":"intakedesk","location":"Orlando, Florida, United States","positions":[{"description":"","duration":"May 2020 Jul 2021 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2021","start_date":"May 2020","subtitle":"Intake Desk","title":"Salesforce Developer"}],"url":"https://www.linkedin.com/company/intakedesk"},{"company":"Litify","company_id":"litify","location":"Orlando, Florida Area","positions":[{"description":"","duration":"Oct 2019 Apr 2020 7 months","duration_short":"7 months","end_date":"Apr 2020","start_date":"Oct 2019","subtitle":"Litify","title":"Full Stack Salesforce Developer"}],"url":"https://www.linkedin.com/company/litify"},{"company":"Lunar","company_id":"belunar","location":"Orlando, Florida Area","positions":[{"description":"Lunar creates SaaS products and supports consulting services that solve problems through technology. Our consultants leverage expertise in Salesforce, Ticketmaster integration, sales and marketing automation, and application development. Lunar creates SaaS products and supports consulting services that solve problems through technology. Our consultants leverage expertise in Salesforce, Ticketmaster integration, sales and marketing automation, and application development.","duration":"Nov 2018 Sep 2019 11 months","duration_short":"11 months","end_date":"Sep 2019","start_date":"Nov 2018","subtitle":"Lunar","title":"Application Developer"}],"url":"https://www.linkedin.com/company/belunar"},{"company":"Trilogy Education Services","company_id":"trilogy-education-services","location":"Orlando, FL","positions":[{"description":"","duration":"Jul 2017 Jul 2019 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2019","start_date":"Jul 2017","subtitle":"Trilogy Education Services","title":"Student Success Consultant"}],"url":"https://www.linkedin.com/company/trilogy-education-services"},{"company":"BookIt.com","company_id":"bookit-com","location":"Orlando, Florida Area","positions":[{"description":"","duration":"Oct 2017 Nov 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2018","start_date":"Oct 2017","subtitle":"BookIt.com","title":"Back-end Software Engineer"}],"url":"https://www.linkedin.com/company/bookit-com"},{"company":"University of Central Florida","company_id":"university-of-central-florida","location":"Orlando, FL","positions":[{"description":"This was a 12 week program, with 250 contact hours, plus individual and group projects. Completion of the program demonstrates a working knowledge of many technologies. Students learn HTML, CSS, JavaScript ES6, jQuery, Responsive Web Design and software architectural patterns such as Model-View-Controller. Front-end technologies covered include libraries such as React and Angular. Back-end technologies covered include MongoDB, Express, Node.js, Handlebars.js, Firebase, and MySQL. Projects assigned ensured the ability to design and develop full-stack applications and prepared students for independent learning of new technologies.","duration":"May 2017 Aug 2017 4 months","duration_short":"4 months","end_date":"Aug 2017","start_date":"May 2017","subtitle":"University of Central Florida","title":"Full-Stack Web Development (Certification)"}],"url":"https://www.linkedin.com/company/university-of-central-florida"},{"company":"Command and Control Technologies Corporation","company_id":"command-and-control-technologies-corporation","location":"","positions":[{"description":"","duration":"Aug 2016 Feb 2017 7 months","duration_short":"7 months","end_date":"Feb 2017","start_date":"Aug 2016","subtitle":"Command and Control Technologies Corporation","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/command-and-control-technologies-corporation"},{"company":"Command and Control Technologies Corporation","company_id":"command-and-control-technologies-corporation","location":"","positions":[{"description":"","duration":"May 2009 May 2015 6 years 1 month","duration_short":"6 years 1 month","end_date":"May 2015","start_date":"May 2009","subtitle":"Command and Control Technologies Corporation","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/command-and-control-technologies-corporation"},{"company":"Electronic Arts","company_id":"electronic-arts","location":"","positions":[{"description":"","duration":"Nov 2008 May 2009 7 months","duration_short":"7 months","end_date":"May 2009","start_date":"Nov 2008","subtitle":"Electronic Arts","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/electronic-arts"},{"company":"Command and Control Technologies Corporation","company_id":"command-and-control-technologies-corporation","location":"","positions":[{"description":"","duration":"Jun 2005 Nov 2008 3 years 6 months","duration_short":"3 years 6 months","end_date":"Nov 2008","start_date":"Jun 2005","subtitle":"Command and Control Technologies Corporation","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/command-and-control-technologies-corporation"},{"company":"Command and Control Technologies Corporation","company_id":"command-and-control-technologies-corporation","location":"","positions":[{"description":"","duration":"Jan 2000 Mar 2002 2 years 3 months","duration_short":"2 years 3 months","end_date":"Mar 2002","start_date":"Jan 2000","subtitle":"Command and Control Technologies Corporation","title":"Junior Software Developer"}],"url":"https://www.linkedin.com/company/command-and-control-technologies-corporation"}]', '["David Proskin “Marcus joined the Litify team in October 2019. In that time, he applied his strong expertise and development skills to a wide variety of projects, and was a pleasure to work with. Marcus brings a can-do attitude to all his projects, as well as strong knowledge and expertise in the area of backend service development, AWS Cloud Formation, and scripts to move massive amounts of data. He applies his knowledge in creative ways to achieve the goals, and keeps his team apprised of status. Marcus’ quiet demeanor belies a strong, team-oriented engineer who enjoys helping others and pushing strong technical solutions with his peers, and his never-say-no attitude is a strength that any team would be envious of. I am very grateful for Marcus’ contributions and am happy to have had him on my team. ”","Rachel Rosenthal “I\'ve worked with Marcus on a variety of products (and companies) over the last 2 years. He has always been one of my top team members. Always happy to take on any new challenge and dive into any new product. He is an out of the box thinker, and examines things from all angles. There was never a problem he couldn\'t tackle and find a way to solve. He is also great at explaining things to those less technical. As his product manager he was able to effectively communicate what he was doing. If I was in the position to hire Marcus, I would not hesitate to do so. He is a pleasure to work with. ”"]'] User: ['Danielle Guerra', 'Hello, I am a freelance Social Media Marketing Manager, and am currently taking on new clients. If you are interested in scheduling a discovery call with me please email me or message me and I will get back to you as soon as possible! Please contact me at: DanielleGuerraMarketing@gmail.com I look forward to hearing from you!', 'Freelance Social Media Marketing Manager', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jul 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Freelance","title":"Freelance Social Media Marketing Manager"}],"url":""},{"company":"Care.com","company_id":"care-com","location":"Pleasanton, California, United States","positions":[{"description":"","duration":"Jan 2019 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Care.com","title":"Nanny"}],"url":"https://www.linkedin.com/company/care-com"},{"company":"Nike","company_id":"nike","location":"Livermore, California, United States","positions":[{"description":"","duration":"Nov 2018 Jan 2019 3 months","duration_short":"3 months","end_date":"Jan 2019","start_date":"Nov 2018","subtitle":"Nike","title":"Nike Retail Representative"}],"url":"https://www.linkedin.com/company/nike"},{"company":"ICICLES","company_id":"icicles","location":"Pleasanton, California, United States","positions":[{"description":"","duration":"Mar 2017 Nov 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Nov 2018","start_date":"Mar 2017","subtitle":"ICICLES","title":"Manager"}],"url":"https://www.linkedin.com/company/icicles"},{"company":"Sequoyah Country Club","company_id":"sequoyah-country-club","location":"Oakland, California, United States","positions":[{"description":"","duration":"Jun 2016 Jun 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2017","start_date":"Jun 2016","subtitle":"Sequoyah Country Club","title":"Hostess"}],"url":"https://www.linkedin.com/company/sequoyah-country-club"}]', '["Noah Fonacier “I had the pleasure of working with Danielle Guerra on a project in a Marketing class at Cal State Fullerton. It was during COVID-19 so we had limited connection and lack of proper team gathering elements. Yet, Danielle was quick to respond to project requirements and a great communicator. Her contributions to the project were intelligent and professional. While we only worked together for a short amount of time, it was clear from the onset that she was a great worker and was bound for success in any career. ”","Vanessa Toscano “Danielle and I collaborated on a group project and she was a very good team mate and had many good ideas. She is very reliable and friendly. ”","Isaac Morris “I had the opportunity to collaborate with Danielle on a project and she was very organized and helped lead the group to success! ”","Kevin Nguyen “I was able to work with Danielle, in one of my marketing classes at Cal State Fullerton. We were in a group for the whole semester. Danielle is very organized and kept all of us in check about upcoming projects. She knows what she needs to do and she gets it done. She is not above helping others too, she helps out whenever someone is falling behind or where is needed. She is a great team player and I had a great pleasure working with her.”"]']### Assistant: The agent's job is to schedule discovery calls with potential clients, and today the agent is reaching out to the user to discuss a potential collaboration on a social media marketing project.
### Human: Agent: ['Mia Scott', 'Currently an intern at Southpoint Consulting Inc. through a nonprofit organization with a focus in Software Development. I pride myself on being an ambitious and hungry go-getter with a background in various things such as healthcare, animals services, and customer service. I pride myself in being intentional with everything I do and bring my can-do attitude everywhere I go. My strengths include: efficient problem solving, adaptability, and quick learning. I would love to be a part of your team!Currently in the Washington, D.C. area.', 'Junior Analyst at Southpoint Consulting Inc., Microsoft Office Specialist, Quality Assurance', 'Wag Labs Inc.', '[{"company":"Wag Labs Inc.","company_id":"wag-labs-inc-","industry":"Consumer Services","location":"Upper Marlboro, Maryland","positions":[{"description":"-Provide exercise for owner\'s dogs while they are unable-Ensured the dog and house is well-cared for (fed, paid attention to, had water) while staying at the owner\'s residence for a dog sitting -Provide exercise for owner\'s dogs while they are unable-Ensured the dog and house is well-cared for (fed, paid attention to, had water) while staying at the owner\'s residence for a dog sitting","duration":"Mar 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Mar 2018","subtitle":"Wag Labs Inc.","title":"Animal Care Specialist"}],"url":"https://www.linkedin.com/company/wag-labs-inc-"},{"company":"Southpoint Consulting Inc.","company_id":"southpoint-consulting-inc-","location":"Alexandria, Virginia, United States","positions":[{"description":"- Collaborated with team members to put together incoming government projects through Salesforce to decrease errors and help the company meet imperative deadlines- Built over 3 apps in Salesforce to help aid the efficiency and organization of the company- Identified, documented, and reported bugs, errors, interoperability flaws and other issues within Salesforce applications- Attended and scribed at monthly meetings to discuss closed/won opportunities and future plans for the company - Collaborated with team members to put together incoming government projects through Salesforce to decrease errors and help the company meet imperative deadlines- Built over 3 apps in Salesforce to help aid the efficiency and organization of the company- Identified, documented, and reported bugs, errors, interoperability flaws and other issues within Salesforce applications- Attended and scribed at monthly meetings to discuss closed/won opportunities and future plans for the company","duration":"Jan 2020 Sep 2021 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2021","start_date":"Jan 2020","subtitle":"Southpoint Consulting Inc.","title":"Junior Analyst"}],"url":"https://www.linkedin.com/company/southpoint-consulting-inc-"},{"company":"Year Up","company_id":"year-up","location":"Alexandria, Virginia","positions":[{"description":"-Learning how to adapt to business professional norms in a corporate environment-Learning to code using Java-Obtaining necessary certifications to pursue a career in Software Development-Pursuing an internship that will lead to a future career in my desired study-Working with colleagues, coaches, and site leaders to ensure the closure of the opportunity divide -Learning how to adapt to business professional norms in a corporate environment-Learning to code using Java-Obtaining necessary certifications to pursue a career in Software Development-Pursuing an internship that will lead to a future career in my desired study-Working with colleagues, coaches, and site leaders to ensure the closure of the opportunity divide","duration":"Sep 2019 Jan 2020 5 months","duration_short":"5 months","end_date":"Jan 2020","start_date":"Sep 2019","subtitle":"Year Up","title":"Software Development Student"}],"url":"https://www.linkedin.com/company/year-up"},{"company":"Smokehouse 54","company_id":null,"location":"Clinton, Maryland","positions":[{"description":"-Greets customers, responds to inquiries, and maintained public areas-Processes orders and collects payments for requested services-Assisted with food preparation on a team of 3, and stocked supplies for the consequent opening day -Greets customers, responds to inquiries, and maintained public areas-Processes orders and collects payments for requested services-Assisted with food preparation on a team of 3, and stocked supplies for the consequent opening day","duration":"Apr 2019 Oct 2019 7 months","duration_short":"7 months","end_date":"Oct 2019","start_date":"Apr 2019","subtitle":"Smokehouse 54","title":"Cashier Customer Service"}],"url":""},{"company":"Domino\'s","company_id":"domino%27s-pizza","location":"Capitol Heights, Maryland","positions":[{"description":"-Help customers with complaints and questions, gave customers information about special deals and promotions, took orders and processed returns-Maintained a neat wok environment by organizing boxes, orders, and order labels -Help customers with complaints and questions, gave customers information about special deals and promotions, took orders and processed returns-Maintained a neat wok environment by organizing boxes, orders, and order labels","duration":"Sep 2017 Mar 2018 7 months","duration_short":"7 months","end_date":"Mar 2018","start_date":"Sep 2017","subtitle":"Domino\'s","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/domino%27s-pizza"},{"company":"Mrs. Fields Famous Brands","company_id":"mrs.-fields-famous-brands","location":"Waldorf, Maryland","positions":[{"description":"-Used my understanding of ingredients and food preparation to craft recipes and baked goods-Accepted payments and made sure all prices and quantities were accurate -Used my understanding of ingredients and food preparation to craft recipes and baked goods-Accepted payments and made sure all prices and quantities were accurate","duration":"Dec 2016 Jul 2017 8 months","duration_short":"8 months","end_date":"Jul 2017","start_date":"Dec 2016","subtitle":"Mrs. Fields Famous Brands","title":"Cashier/ Baker"}],"url":"https://www.linkedin.com/company/mrs.-fields-famous-brands"},{"company":"Ross Stores, Inc.","company_id":"ross-stores","location":"Oxon Hill, Maryland","positions":[{"description":"-Maintained the upkeep of the store and fitting rooms-Assisted with Loss Prevention by reporting suspicious behavior in and around fitting rooms and cash registers -Maintained the upkeep of the store and fitting rooms-Assisted with Loss Prevention by reporting suspicious behavior in and around fitting rooms and cash registers","duration":"Sep 2016 Dec 2016 4 months","duration_short":"4 months","end_date":"Dec 2016","start_date":"Sep 2016","subtitle":"Ross Stores, Inc.","title":"Cashier/Fitting Room Attendant"}],"url":"https://www.linkedin.com/company/ross-stores"}]', '["Spencer Jamieson “In my time working with Mia, I have found her to be team player with a great personality. She has a natural talent when it comes to learning new things in a fast paced environment. ”","Jeruelle Bote “Mia is a quick learner, motivated, and hardworking student who gained four MOS certifications in the first five weeks of Year Up program. ”"]'] User: ['Yvette Harris', 'Experienced Owner with a demonstrated history of working in the accounting industry. Strong accounting professional skilled in Negotiation, Nonprofit Organizations, Tax Preparation, Sales Tax, and Internal Audit.', 'Quickbooks Lead and Full Service Tax Consultant at Intuit', 'Intuit', '[{"company":"Intuit","company_id":"intuit","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Sep 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Intuit","title":"Quickbooks Accountant Lead"},{"description":"","duration":"Jan 2021 Sep 2021 9 months","duration_short":"9 months","end_date":"Sep 2021","start_date":"Jan 2021","subtitle":"Intuit","title":"Full Service Tax and Quickbooks Expert"}],"url":"https://www.linkedin.com/company/intuit"},{"company":"Shelter Consulting Services, Inc.","company_id":null,"location":"","positions":[{"description":"Controller, Management and Senior level consulting and training for accounting, financial analysis and any other accounting related needs that a small to large size company may have. Knowledge of many industry specific accounting software programs. Made financial process recommendation that resulted in elimination of 200k in position cost savings.Identified and adopted accounting efficiencies that led to a reduction in annual accounting fee costs.Provide consulting and bookkeeping for small businesses. Also conducted Quickbooks training for clients.Performed three way complex reconciliation of a large real estate project. Created process flow charts for financial projects and communicated recommended improvements of monthly financial processes.Preparation of Corporate and Personal Federal and multi-state tax returns, along with sales tax returns for clients.Prepared Bank reconciliations, accounts analysis, mid-year forecasts, quarterly tax preparations, monthly client billings.Experience with fund accounting and projections.Management reporting specialist: Prepared Bank reconciliations, accounts analysis, mid-year forecasts, quarterly tax preparations, monthly client billings.Managed payroll for office employees, examined and approved expense reports prior to payment.Served as conversion team member for various systems conversions. Duties included assuring the accurate transfer of data to different software programs.Client industries range from not-for-profits and retail to services.","duration":"2000 - Present 22 years","duration_short":"22 years","end_date":"Present","start_date":"2000","subtitle":"Shelter Consulting Services, Inc.","title":"ACCOUNTANT/CONTROLLER/OWNER"}],"url":""},{"company":"Micropen Medical","company_id":"micropen-medical","location":"Honeoye Falls, New York","positions":[{"description":"","duration":"Jan 2017 Aug 2018 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2018","start_date":"Jan 2017","subtitle":"Micropen Medical","title":"Corporate Controller and HR Director"}],"url":"https://www.linkedin.com/company/micropen-medical"},{"company":"Various Companies and Industries","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2013 Jan 2017 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jan 2017","start_date":"Mar 2013","subtitle":"Various Companies and Industries","title":"Finance Director/Controller Consultant"}],"url":""},{"company":"Mendon-Honeoye Falls Chamber of Commerce","company_id":null,"location":"","positions":[{"description":"","duration":"2012 Nov 2014 2 years","duration_short":"2 years","end_date":"Nov 2014","start_date":"2012","subtitle":"Mendon-Honeoye Falls Chamber of Commerce","title":"Treasurer"}],"url":""},{"company":"LMC Industrial Contractors, Inc.","company_id":null,"location":"Avon, New York","positions":[{"description":"","duration":"2012 2013 1 year","duration_short":"1 year","end_date":"2013","start_date":"2012","subtitle":"LMC Industrial Contractors, Inc.","title":"Assistant Controller"}],"url":""},{"company":"City of Rochester, New York","company_id":null,"location":"","positions":[{"description":"Lead and participated in routine audits including examine controls, compliance, and the implementation of all City departments, bureaus and programs to ensure proper record keeping and reporting techniques.Perform routine audits of individuals and businesses holding contracts with the City to ensure proper record keeping, reporting techniques, and appropriate delivery of services and revenues.Perform routine audits of inventory levels of City departments and bureaus.Prepare audit reports, status reports on projects, correspondence and other written materials to be used by the Office of Public Integrity.Maintains and updates computer files for a variety of information including charts, graphs and statistical information.Perform non-routine, complex audits of City departments and bureaus.","duration":"2006 2012 6 years","duration_short":"6 years","end_date":"2012","start_date":"2006","subtitle":"City of Rochester, New York","title":"Sr. Field Auditor/Field Auditor"}],"url":""},{"company":"Excellus Blue Cross/Blue Shield","company_id":null,"location":"","positions":[{"description":"Prepared time critical Financial Statements on a monthly basis. Performed monthly reconciliation and accounted for multi-million dollar divisional allocation of investments. Prepared time critical Financial Statements on a monthly basis. Performed monthly reconciliation and accounted for multi-million dollar divisional allocation of investments.","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"Excellus Blue Cross/Blue Shield","title":"STAFF ACCOUNTANT"}],"url":""},{"company":"Rotenberg & Co., Inc","company_id":null,"location":"","positions":[{"description":"Concentration in the Small Business and Tax Departments. Prepare and review Corporate and Personal Tax Returns, along with Financial Statements.Assisted with compilations, reviews and audits. Concentration in the Small Business and Tax Departments. Prepare and review Corporate and Personal Tax Returns, along with Financial Statements.Assisted with compilations, reviews and audits.","duration":"1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"1997","subtitle":"Rotenberg & Co., Inc","title":"PUBLIC ACCOUNTANT"}],"url":""},{"company":"Axelrod, Esq","company_id":null,"location":"","positions":[{"description":"","duration":"1995 1997 2 years","duration_short":"2 years","end_date":"1997","start_date":"1995","subtitle":"Axelrod, Esq","title":"Paralegal/Office Manager Ronald J"}],"url":""},{"company":"Rochester Police Department","company_id":"rochester-police-department","location":"","positions":[{"description":"","duration":"1991 1992 1 year","duration_short":"1 year","end_date":"1992","start_date":"1991","subtitle":"Rochester Police Department","title":"Police Officer"}],"url":"https://www.linkedin.com/company/rochester-police-department"},{"company":"Paul F","company_id":null,"location":"","positions":[{"description":"","duration":"1989 1991 2 years","duration_short":"2 years","end_date":"1991","start_date":"1989","subtitle":"Paul F","title":"Paralegal/Office Manager"}],"url":""},{"company":"Michael P","company_id":null,"location":"","positions":[{"description":"","duration":"1986 1989 3 years","duration_short":"3 years","end_date":"1989","start_date":"1986","subtitle":"Michael P","title":"Paralegal/Office Manager"}],"url":""}]', '["Juanita Tischendorf “Yvette is extremely knowledgeable on all areas of accounting and as such can easily explain every facet of a return and give future advice.”","Jaci Cannan “Yvette is amazing at what she does, I have known and worked with her for 13 years and would recommend her to any one of my co-workers and clients.”"]']### Assistant: The agent's job is to provide full-service tax consulting and Quickbooks expertise, today the user is reaching out to the agent because they need assistance with tax preparation and sales tax for their nonprofit organization.
### Human: Agent: ['Dawn Newcomer', 'A marketing and management professional with demonstrable capabilities in leading businesses, boards, departments and committees. Experienced in strategic leadership in both digital and traditional marketing planning, creative services, program development, collaboration with internal teams and alliance partners, community outreach, events, and project management.', 'President at Aurora Design, Inc.', 'Lantern Power', '[{"company":"Lantern Power","company_id":"lantern-power","industry":"Oil and Gas","location":"Spring, TX","positions":[{"description":"My mission is to convey to under-served businesses and residents the Fast, Easy and Free reports by Lantern Power, recommending consumers of electricity to the best rate plans for their unique usage histories. Lantern Power analyzes all plans on the PowerToChoose website, and brokers for most of the reputable Retail Electricity Providers (REP) in Texas. My mission is to convey to under-served businesses and residents the Fast, Easy and Free reports by Lantern Power, recommending consumers of electricity to the best rate plans for their unique usage histories. Lantern Power analyzes all plans on the PowerToChoose website, and brokers for most of the reputable Retail Electricity Providers (REP) in Texas.","duration":"Dec 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"Dec 2017","subtitle":"Lantern Power","title":"Marketing Director"}],"url":"https://www.linkedin.com/company/lantern-power"},{"company":"Aurora Design, Inc.","company_id":null,"location":"Spring, TX","positions":[{"description":"Imagine conveying what your company does in seven words or less and having people \\"get it\\". Imagine a visual concept that brands your business so well that your customers create your buzz. That\'s what I do at Aurora Design, Inc. Imagine conveying what your company does in seven words or less and having people \\"get it\\". Imagine a visual concept that brands your business so well that your customers create your buzz. That\'s what I do at Aurora Design, Inc.","duration":"May 1986 - Present 35 years 10 months","duration_short":"35 years 10 months","end_date":"Present","start_date":"May 1986","subtitle":"Aurora Design, Inc.","title":"President, Creative Director"}],"url":""},{"company":"Urban Harvest","company_id":"urban-harvest","location":"Houston, TX","positions":[{"description":"My mission was to re-build and grow the community gardens program for Urban Harvest, to help eliminate food deserts, to educate youth and adults alike about nutrition and the benefits of organic gardening, and to grow and share local organic produce while enhancing our communities. My mission was to re-build and grow the community gardens program for Urban Harvest, to help eliminate food deserts, to educate youth and adults alike about nutrition and the benefits of organic gardening, and to grow and share local organic produce while enhancing our communities.","duration":"Dec 2016 Dec 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2017","start_date":"Dec 2016","subtitle":"Urban Harvest","title":"Community Gardens Coordinator"}],"url":"https://www.linkedin.com/company/urban-harvest"},{"company":"Mercury Flight Services","company_id":null,"location":"David Wayne Hooks Airport","positions":[{"description":"Primary flight instruction, instrument, commercial, and advanced ground instruction. Primary flight instruction, instrument, commercial, and advanced ground instruction.","duration":"Apr 1995 Aug 2004 9 years 5 months","duration_short":"9 years 5 months","end_date":"Aug 2004","start_date":"Apr 1995","subtitle":"Mercury Flight Services","title":"Flight Instructor"}],"url":""},{"company":"Random StudioPress","company_id":null,"location":"Houston, TX","positions":[{"description":"Family-owned printing company, where I implemented new technologies, systems, and marketing, which led to increased growth and the successful acquisition of many large accounts. Family-owned printing company, where I implemented new technologies, systems, and marketing, which led to increased growth and the successful acquisition of many large accounts.","duration":"May 1986 Jun 1994 8 years 2 months","duration_short":"8 years 2 months","end_date":"Jun 1994","start_date":"May 1986","subtitle":"Random StudioPress","title":"VP Sales, General Manager"}],"url":""}]', '["Mira Dessy “Dawn is a creative, collaborative, talented marketing professional. With an uncanny ability to take the ideas that she is given and make them better she has done logo work, and other graphics for me. I am never less than thrilled with the results and appreciate her attention to detail.”","Pat Carter “Dawn has a great deal of experience in marketing, which includes both the creative side and the nuts and bolts side. She has been doing this for quite a while, and has established contacts with many professionals who help her obtain the best finished products. She also makes it easy to understand.”"]'] User: ['Sara-kelly Schneider', 'Outgoing, Motivated, Dynamic young professional seeking a prosperous career in marketing.', 'Administrative Assistant at GT Electric of Florida, INC.', 'GT Electric of Florida, INC.', '[{"company":"GT Electric of Florida, INC.","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"GT Electric of Florida, INC.","title":"Administrative Assistant"}],"url":""},{"company":"Turner Family","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"Turner Family","title":"Nanny"}],"url":""},{"company":"Garent and Gold","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Jul 2015 Sep 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2017","start_date":"Jul 2015","subtitle":"Garent and Gold","title":"Sales Associate"}],"url":""}]', '["Taylor McGill “Dear Sara-Kelly, I\'ve written this recommendation of you to share with other LinkedIn users. Details of Recommendation: \\"There are many wonderful words that come to mind to describe Ms. Schneider, however, one that comes to mind first is reliable. Ms. Schneider\'s work ethics are exceptional. She is hardworking, reliable, and works extremely well with others. She has a bubbly personality, and her coworkers find it very easy to speak with, and bring any issues they\'re having to her attention knowing that she will give the proper response, even it not favorable. I have known Ms. Schneider for the past three years. In the time I have come to know her, she became a valuable team member to the Garnet & Gold staff. She played an important role of inspiring others, all while going above and beyond her tasked responsibilities. Ms. Schneider makes a wonderful addition to any team she becomes a part of.\\" ”","Jennifer Turner “SK is awesome! She is capable and reliable. She is like part of our family. We are so happy to have her as part of our team. ”"]']### Assistant: The agent's job is to lead businesses and departments in marketing and management, and today, the agent is reaching out to the user because they need assistance with expanding their marketing efforts for GT Electric of Florida, INC.
### Human: Agent: ['Chrissy Speed Jacobs', "Director of Sales and Business Development. I continue to perform full cycle sales Account Manager who helps businesses save money on overall natural gas and electric costs through effective hedging strategies. We do all the work so you can focus on yours. I help increase our company’s revenue by consistently being the top sales representative in opportunities created, revenue, and pipeline. Growing and leading a team of account executives to learn how to meet and exceed quotas, and growing our company by over 100%. Experienced Area Lead with a demonstrated history of working in the accessory and fashion industry, as well as recruiting financial advisers to top companies. Skilled in Sales, IT, Healthcare, SaaS, Salesforce, Recruiting, Training, Speaking, Motivating, Event Planning, Customer Service, Coaching, and leading people to do the same. Strong operations professional with a Master's degree focused on Healthcare and IT full cycle sales. Top 2% of company and top 6 in the Nation in 2006.Member of AA-ISPSalesforce", 'Director of Sales & Business Development at Archer Energy, LLC', 'Archer Energy, LLC', '[{"company":"Archer Energy, LLC","company_id":"archer-energy-llc","industry":"Oil & Energy","location":null,"positions":[{"description":"","duration":"Dec 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Archer Energy, LLC","title":"Director Of Sales And Business Development"},{"description":"Sr Sales Manager helping businesses save thousands on their electricity and natural gas","duration":"Sep 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Sep 2020","subtitle":"Archer Energy, LLC","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/archer-energy-llc"},{"company":"DVTD","company_id":"dvtdmgmt","location":"","positions":[{"description":"Recruiting, Sales, and customer service Recruiting, Sales, and customer service","duration":"Sep 2001 Dec 2020 19 years 4 months","duration_short":"19 years 4 months","end_date":"Dec 2020","start_date":"Sep 2001","subtitle":"DVTD","title":"Area leader"}],"url":"https://www.linkedin.com/company/dvtdmgmt"},{"company":"Updox","company_id":"updox","location":null,"positions":[{"description":"","duration":"Jan 2020 Sep 2020 9 months","duration_short":"9 months","end_date":"Sep 2020","start_date":"Jan 2020","subtitle":"Updox","title":"Pharmacy Sr. Account Exec"},{"description":"I help healthcare practices around the country simplify their workflow and increase productivity, happiness, and patient experience. Full cycle SaaS.","duration":"May 2018 Sep 2020 2 years 5 months","duration_short":"2 years 5 months","end_date":"Sep 2020","start_date":"May 2018","subtitle":"Updox","title":"Sr. Account Executive"}],"url":"https://www.linkedin.com/company/updox"},{"company":"Vertiv","company_id":"vertiv","location":"","positions":[{"description":"Sales development and Distribution Sales development and Distribution","duration":"Jan 2019 Apr 2019 4 months","duration_short":"4 months","end_date":"Apr 2019","start_date":"Jan 2019","subtitle":"Vertiv","title":"National Sales Specialist"}],"url":"https://www.linkedin.com/company/vertiv"},{"company":"Vertiv","company_id":"vertiv","location":"Columbus, Ohio","positions":[{"description":"","duration":"Jan 2017 May 2018 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2018","start_date":"Jan 2017","subtitle":"Vertiv","title":"Sr Sales Development Representative"}],"url":"https://www.linkedin.com/company/vertiv"},{"company":"Rowlette, Inc.","company_id":"rowlette-inc.","location":"Dublin, Ohio","positions":[{"description":"Executive recruiter for Financial Advisors Executive recruiter for Financial Advisors","duration":"Apr 2010 Sep 2015 5 years 6 months","duration_short":"5 years 6 months","end_date":"Sep 2015","start_date":"Apr 2010","subtitle":"Rowlette, Inc.","title":"Account Executive"}],"url":"https://www.linkedin.com/company/rowlette-inc."}]', '["Morgan T Kirkland “As a longtime inside sales leader, I have had the honor to lead and manage thousands of business development and inside sales employees. When I reflect upon my experience in terms of leading “top performers,” “Chrissy Jacobs” immediately comes to mind. In 2018, I led a channel inside sales organization at Vertiv, an Ohio-based provider of equipment and services for datacenters. As a new-hire, Chrissy ascended to the top as she was; fearless in her approach, dedicated to her craft, and day-in and day-out outworked her fellow colleagues. Her approach, combined with her; personality, charisma, intelligence, and ability to facilitate conversations with an array of personality types position her for years of multi-million sales success. Regardless of industry, product, or company ecosystem, I am confident Chrissy Jacobs will excel in any given sales capacity and I welcome the opportunity to employ her again. A+ talent! ”","Scott Glader “Chrissy is an outstanding sales person with a passion to go above and beyond for her coworkers and customers! I would recommend her for any role as she is a quick study and again a great salesperson.”"]'] User: ['Jonathan Ursache', 'Passionate, determined graduate continuously growing and expanding in technological knowledge.', 'IT System Administrator at Martin Bros.', 'Martin Bros.', '[{"company":"Martin Bros.","company_id":"martin-brothers-marcowall-inc","industry":"Construction","location":"Gardena, California, United States","positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Martin Bros.","title":"System Administrator"}],"url":"https://www.linkedin.com/company/martin-brothers-marcowall-inc"},{"company":"Raytheon Technologies","company_id":"raytheontechnologies","location":"Fullerton, California","positions":[{"description":"- Senior Field Tech for DXC Technology- Supported Raytheon Technologies- Windows 10 migration and created machine accounts- Created scripts to complete tasks quicker- Imaged computers, configured systems and user profiles, installed software, setup/configured users- Completed troubleshooting and testing for a variety of issues (operating system, hardware, software, network, SCCM, etc.)- Tested new processes, utilities, and systems- Worked Level 2 And Level 3 Tickets- Performed break/fix duties- Serviced and modified hardware- Physically moved systems/hardware- Transferred sensitive data across systems- Wiped and retired old systems/hardware per DoD standards- Set-up and retired/wiped iPhones and iPads- Utilized the ServiceNow ticketing system- Ensured that work was done according to SLA","duration":"Nov 2019 Jun 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2021","start_date":"Nov 2019","subtitle":"Raytheon Technologies","title":"Sr. IT Desktop Support Technician"}],"url":"https://www.linkedin.com/company/raytheontechnologies"},{"company":"KMicro Tech, Inc.","company_id":"kmicro","location":"Orange County, California Area","positions":[{"description":"- Worked on the deployment of over 1,000 workstations (computers, printers, receipt printers, Verifone and Tellergy POS, monitors, check scanners, peripherals, etc.) for Wescom Credit Union- Assisted on Windows 10 Migration with refreshes- Configured systems, computers, printers, etc.- Installed computer, printers, various hardware, and software- Set-up and configured user profiles- Troubleshooting (computers, printers, network, etc.)- Pulled network cables for data center- Physically moved systems, printers, various hardware- Completed various IT tasks- Strived to keep users up and running at all times- Took part in training with Active Directory, Virtual Machines, Servers","duration":"Apr 2019 Oct 2019 7 months","duration_short":"7 months","end_date":"Oct 2019","start_date":"Apr 2019","subtitle":"KMicro Tech, Inc.","title":"IT Systems Analyst / Support Specialist"}],"url":"https://www.linkedin.com/company/kmicro"}]', '["“I shared a cubicle with Jonathan and I got to see firsthand that Jonathan is a very hard-working, intelligent and curious man. And all of that coupled with his passion for learning about technology makes him a fantastic person to have working with you!”","“Jonathan has been fascinated with technology all his life. He is tech savvy. He quickly learns new ways of completing tasks and finds solutions. One of the things I\'ve always admired about him is that he is always looking to help others with his skills. As many of you have noticed, he is a dedicated and hard working. He successfully completed high school early and is eager to learn more and expand his horizons. Jonathan would be a great addition to any team!”"]']### Assistant: The agent's job is to perform full cycle sales and help businesses save money on natural gas and electric costs, while the user is reaching out to the agent because they need assistance with IT system administration for their company.
### Human: Agent: ['Priti Mahajan', 'Specialties: Business Intelligence , Management, Program/Project Management', 'Principal Azure Capacity Insights & Analytics Lead at Microsoft', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Aug 2018 - Present 3 years 10 months","duration_short":"3 years 10 months","end_date":"Present","start_date":"Aug 2018","subtitle":"Microsoft","title":"Azure Global Capacity Insights & Analytics Lead / Principal Program Manager"},{"description":"Managing a global BI/ analyst team for OEM Operations business group.","duration":"Dec 2016 Aug 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Aug 2018","start_date":"Dec 2016","subtitle":"Microsoft","title":"Global Operations Business Intelligence Manager"},{"description":"OEM Operations Reporting and Analytics","duration":"Aug 2015 Nov 2016 1 year 4 months","duration_short":"1 year 4 months","end_date":"Nov 2016","start_date":"Aug 2015","subtitle":"Microsoft","title":"Operations Program Manager"},{"description":"","duration":"Jul 2011 Jul 2015 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 2015","start_date":"Jul 2011","subtitle":"Microsoft","title":"Sr BI Program Manager"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Amazon.com","company_id":"amazon","location":"","positions":[{"description":"","duration":"Sep 2010 Apr 2011 8 months","duration_short":"8 months","end_date":"Apr 2011","start_date":"Sep 2010","subtitle":"Amazon.com","title":"Program Manager / Analyst"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"Microsoft","company_id":"microsoft","location":"","positions":[{"description":"\uf0d8 Worked with Windows Phone team for Windows Phone 7 quality release\uf0d8 Working with cross-functional teams such as Windows Phone feature teams, test teams and external OEMs to manage and lead a new Windows Phone product \uf0d8 Documentation included functional specifications, test plans, onboarding specifications\uf0d8 Anticipating problems, complications, roadblocks, or issues that may impact the successful execution of the project plan; and identify and implement solutions to resolve\uf0d8 Prepare presentations and send weekly project status to executive management and other stakeholders\uf0d8 Prepare daily ship room status emails and reports for executive team to help in decision making processes\uf0d8 Work with testers to design and implement internal test packages for better quality enhancements and better test coverage to deliver best quality phones to market","duration":"May 2010 Sep 2010 5 months","duration_short":"5 months","end_date":"Sep 2010","start_date":"May 2010","subtitle":"Microsoft","title":"Program Manager"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Microsoft Inc","company_id":null,"location":"","positions":[{"description":"Role & Responsibilities: \\"Program Manager\\"Convinced Executive management to automate budget process (BudgetWhiz application) for better analysis and for quickly generating granular business intelligence reports for quick and accurate decision making.Prepared functional specifications, use cases and project plan for BudgetWhizDesigned backend database using SQL Server 2008. Created E-R diagrams. Created SPs, triggers and jobs for the BudgetWhiz application.Designed BudgetWhiz user interface and middle tier using Visual Studio 2008. Created class diagram and sequence diagrams for the middle tier.Worked with Project stakeholders on sign off of BudgetWhiz application functional specification and design.Working with development team on executing the BudgetWhiz design.Did Requirement gathering, planning, execution, implementation and maintenance of about US $ 40 million annual budget at Microsoft Inc.Day to Day Data analysis to improve the existing processes and help management make important business decisions Vendor management analysis and responsibilities include day-to-day interaction with Microsoft managers and third-party vendor executives.Worked closely with vendors and Microsoft managers for vendor billing, new vendor requirements, vendor allocations, new and existing contract management.Ad-hoc responsibilities included presentation of various data to the management in a specific format, data mining and analysis of data, planning for the financial year budget based on changes required by Microsoft.Worked with Microsoft Finance Department on Vendor Invoices.","duration":"Feb 2008 May 2010 2 years 4 months","duration_short":"2 years 4 months","end_date":"May 2010","start_date":"Feb 2008","subtitle":"Microsoft Inc","title":"Program Manager"}],"url":""},{"company":"Excell Data","company_id":"compucom-staffing-services","location":"","positions":[{"description":"","duration":"2008 2008 less than a year","duration_short":"less than a year","end_date":"2008","start_date":"2008","subtitle":"Excell Data","title":"PM"}],"url":"https://www.linkedin.com/company/compucom-staffing-services"},{"company":"Microsoft","company_id":"microsoft","location":"","positions":[{"description":"","duration":"Apr 2007 Oct 2007 7 months","duration_short":"7 months","end_date":"Oct 2007","start_date":"Apr 2007","subtitle":"Microsoft","title":"Volunteer Member- Programme Development Committee at A Committee at Microsoft"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Radix Microsystems","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2001 Oct 2005 4 years 1 month","duration_short":"4 years 1 month","end_date":"Oct 2005","start_date":"Oct 2001","subtitle":"Radix Microsystems","title":"Program Manager / Project Manager"}],"url":""}]', '["Nathan Hong “Priti is a rare talent that possesses in-depth knowledge of BI systems, extensive experience with supply chain management and strong technical acumen. She is the bridge between the business and developers and excels at transforming business requirements into functional requirements. She is able to lead the team towards many successful BI solutions. I highly recommend her.”","Dipna Divakaran “I had the opportunity to work with Priti on my first project in Microsoft. Priti is a great team leader and manager with a vast knowledge base. She is always ready to help and has your back at all occasions.”"]'] User: ['Wendy J. Wolfswinkel, CPA', 'Serving clients in Colorado with all of their residential mortgage lending needs. Please call me at 719-332-7957.', 'CPA, CFO', 'Sierra Properties, Inc.', '[{"company":"Sierra Properties, Inc.","company_id":null,"location":"Colorado Springs, CO","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Sierra Properties, Inc.","title":"CFO"}],"url":""},{"company":"Family Services of Metro Orlando","company_id":"family-services-of-metro-orlando","location":"","positions":[{"description":"I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit. I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit.","duration":"Oct 2006 Apr 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2011","start_date":"Oct 2006","subtitle":"Family Services of Metro Orlando","title":"CFO"}],"url":"https://www.linkedin.com/company/family-services-of-metro-orlando"},{"company":"The Colorado Springs School","company_id":"the-colorado-springs-school","location":"","positions":[{"description":"CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign. CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign.","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"The Colorado Springs School","title":"Business Manager"}],"url":"https://www.linkedin.com/company/the-colorado-springs-school"},{"company":"Protocol Marketing (Formerly Saligent, Inc.)","company_id":"protocol-marketing","location":"","positions":[{"description":"Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol. Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Protocol Marketing (Formerly Saligent, Inc.)","title":"Controller"}],"url":"https://www.linkedin.com/company/protocol-marketing"},{"company":"USA Basketball","company_id":"usa-basketball","location":"","positions":[{"description":"Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States. Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States.","duration":"1990 1999 9 years","duration_short":"9 years","end_date":"1999","start_date":"1990","subtitle":"USA Basketball","title":"Assistant Executive Director/Finance"}],"url":"https://www.linkedin.com/company/usa-basketball"}]', '["Rebecca Reynolds-Russell “I have had the pleasure of working with Wendy for the past four years as her relationship manager at Fifth Third Bank. Wendy committed herself to establishing efficient financial management practices for Family Services of Metro Orlando. One of Wendy\'s best talents is her ability to lead and develop her team. She was always able to delegate confidently and I have enjoyed working with each of her team members. I have to say that Wendy can also be tough during the negotiation process and she certainly made sure that she got the most value out of all of her professional relationships. Wendy also has a great ability to manage board members and develop strategic partnerships outside her organization.”","Jeffry Ziegler “Wendy and I worked together a few years ago when she was the Controller for the Colorado Springs Division of our company. Wendy was a very personable, energetic individual and was a pleasure to work with. I found her to be very responsive to my information requests and the accuracy of the financial data to be very good. I think Wendy would be a good addition to any company looking for a good Financial Controller.”"]']### Assistant: The agent's job is to provide financial insights and management expertise. Today, the user is reaching out to the agent because they need assistance with their residential mortgage lending needs.
### Human: Agent: ['Jeff M.', 'Java Software Developer with additional experience in Python, JavaScript, HTML5, CSS, and SQL. My professional background includes experience in client service and business management across nonprofit, finance, insurance, and retail industries.Uncomplicated, proficient, and reliable. As I am at home, I am at work: a real approachable person.', 'End-User Computing Specialist at Infosys', 'Infosys', '[{"company":"Infosys","company_id":"infosys","industry":"IT Services and IT Consulting","location":"Houston, Texas, United States","positions":[{"description":"• Participating in designing and detailing processes related to the software development life cycle.• Trouble-shooting issues, document process, review checklists and develop reference implementations.• Providing production support – monitor applications, batch jobs, servers, network devices, databases, operating systems, raise and acknowledge tickets.• Supporting the technical team in deployment with activities to ensure a smooth go-live of new processes, products, or systems.• Reversing knowledge transfer to document the process of support and maintenance.","duration":"Feb 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Infosys","title":"End-User Computing Specialist"}],"url":"https://www.linkedin.com/company/infosys"}]', '["“Jeff was absolutely wonderful to work with and has an incredibly creative mind. Jeff never refused to help when others on our team needed guidance. An eager professional, he was always ready to deal with difficult situations and solve the problems on time. He learns quickly and I would have no hesitation in working with Jeff Musunza once again in the future. “Any employer would be lucky to have Jeff as a team member.””","“Jeff is kind, hardworking, and a consummate professional. At Merit America, I watched as Jeff continued to develop his technical skills in our demanding program while balancing work on top of it. Jeff is dedicated to gaining knowledge and is rising in the field. He would be an asset to any company. ”"]'] User: ['Emily Antos Dieter', 'Over 9 years in Marketing + 5 years in Retail and Sales, Emily is a driven and collaborative leader who brings her variety of experiences to every project she tackles.', 'MBA in Marketing & Sports/Entertainment Management, Bachelors in Retail and Business Management', 'The Michaels Companies, Inc.', '[{"company":"The Michaels Companies, Inc.","company_id":"michaels-stores-inc.","industry":"Retail","location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Aug 2021","subtitle":"The Michaels Companies, Inc.","title":"Loyalty Marketing Lead"},{"description":"","duration":"Feb 2020 Aug 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2021","start_date":"Feb 2020","subtitle":"The Michaels Companies, Inc.","title":"Loyalty Specialist"}],"url":"https://www.linkedin.com/company/michaels-stores-inc."},{"company":"Shoptology","company_id":"shoptology","location":"Plano, Texas","positions":[{"description":"","duration":"Apr 2018 Dec 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Dec 2019","start_date":"Apr 2018","subtitle":"Shoptology","title":"Account Supervisor"}],"url":"https://www.linkedin.com/company/shoptology"},{"company":"TPN","company_id":"tpn","location":null,"positions":[{"description":"Deliver on clients’ business goals/ROI through marketing activations. Develop strategic partnerships based on brand matches through consumer/shopper insights. Lead and create activation plans to support a strategic omnichannel approach.Drive new business growth and develop existing relationships.","duration":"Aug 2016 Apr 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2018","start_date":"Aug 2016","subtitle":"TPN","title":"Account Supervisor"},{"description":"Negotiate entertainment and brand partnerships for client’s promotional & shopper programs.Manage financials and budget overviews.Owned influencer programs including drafting agreements, managing communication and content creation.","duration":"Sep 2015 Aug 2016 1 year","duration_short":"1 year","end_date":"Aug 2016","start_date":"Sep 2015","subtitle":"TPN","title":"Senior Account Executive"},{"description":"Manage projects with client, creative team and third party partners to execute retail-based marketing activations.Develop and negotiate scopes of work for variety of deliverables. Conduct primary research (e.g. Simmons, E-scores) to determine PassionPoints for brands’ consumers & shoppers.Mentor entry-level client service account coordinators.","duration":"Sep 2013 Sep 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2015","start_date":"Sep 2013","subtitle":"TPN","title":"Account Executive"},{"description":"Manage and assist client service with shopper marketing and entertainment promotional marketing programs. Coordinated with creative and account service teams to meet client objectives and TPN deliverables.Participated in shopper and promotional marketing projects. Assisted with new business and TPN internal projects.","duration":"Nov 2012 Sep 2013 11 months","duration_short":"11 months","end_date":"Sep 2013","start_date":"Nov 2012","subtitle":"TPN","title":"Account Coordinator"}],"url":"https://www.linkedin.com/company/tpn"},{"company":"Pro Challenge Inc","company_id":"pro-challenge-inc","location":"Dallas, TX","positions":[{"description":"Participate in Dallas Sidekick ticket sales. Conduct marketing and advertising opportunities for Soccer Associations and past season ticket holders. Participate in Dallas Sidekick ticket sales. Conduct marketing and advertising opportunities for Soccer Associations and past season ticket holders.","duration":"Sep 2012 Nov 2012 3 months","duration_short":"3 months","end_date":"Nov 2012","start_date":"Sep 2012","subtitle":"Pro Challenge Inc","title":"Account Executive"}],"url":"https://www.linkedin.com/company/pro-challenge-inc"},{"company":"Margo\'s Collectibles","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"Create new sales opportunities during Markets. Conduct Market preperation by: researching and forcasting trends, merchandising showroom, contacting vendors, marketing to customers and providing updates before and after. Create new sales opportunities during Markets. Conduct Market preperation by: researching and forcasting trends, merchandising showroom, contacting vendors, marketing to customers and providing updates before and after.","duration":"Oct 2009 Oct 2012 3 years 1 month","duration_short":"3 years 1 month","end_date":"Oct 2012","start_date":"Oct 2009","subtitle":"Margo\'s Collectibles","title":"Sales rep/showroom assistant/merchandiser"}],"url":""},{"company":"Mark Shale","company_id":"mark-shale","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Sep 2007 Nov 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2008","start_date":"Sep 2007","subtitle":"Mark Shale","title":"Women\'s Division Manager"}],"url":"https://www.linkedin.com/company/mark-shale"}]', '["Bre (Breanna) Wolfe “Emily is a strong leader. I had the pleasure of collaborating with her last fall. She brought a goal-driven approach and organizational skills that kept everyone on task and working towards the client\'s needs. Emily\'s mastery for both her core role, and the projects that extended beyond it, were critical to the final product. I look forward to future partnership opportunities. ”","Natalia B. “I’ve worked with Emily for almost 2 years. Emily managed all my day to day projects and provided input into longer range planning. She did a great job pulling in the right resources and helping us build realistic timelines. She had the perfect balance of project / resource management, regular status meetings and additional check ins as needed at crucial decision points. Her recent amazing work was for our November 2019 consumer research. She worked closely with Shoptology planning director on identifying and organizing the right kind of research to answer our current shopper questions. She was leading the planning and personally attended 6 focus groups in 3 different markets (all within 3 days, different time zones and flight delays!) to ensure everything went smoothly and to capture additional shopper feedback from the study. Our relationship was build on solid partnership and Emily was great in helping think strategically about future initiatives. Her forward thinking and solid project management made her a great asset for my team.”"]']### Assistant: The agent's job is to provide technical support and troubleshoot software issues. Today, the agent is reaching out to the user because they need to assist with resolving a software bug that is affecting the user's loyalty marketing campaigns.
### Human: Agent: ['Alan Powell', 'Alan Powell has tested or been involved with testing approximately 7,500 homes for moisture intrusion and is considered an expert in the industry. He maintains valuable relationships with attorneys and engineers in the industry who demand that Alan and CMT inspect the homes for which they are hired. Moreover, customers enjoy interacting with Alan as evidenced by their testimonials and his ability to make sales. Alan has also participated in two construction defect court cases and three mediation cases. Certified Moisture Testing, LLC (CMT) has become the local leader in the decade old industry of moisture testing and analysis of homes and buildings in the Twin Cities metro area. CMT associates are specialist in moisture testing technologies and protocols of homes and buildings. Our market share has grown because our services go beyond just the analysis, we are also an advocate for our client. The family owned company has built a very positive reputation and commands a strong market position among a large network of industry players.', 'Owner, Certified Moisture Testing LLC', 'Certified Moisture Testing, LLC', '[{"company":"Certified Moisture Testing, LLC","company_id":"certified-moisture-testing-llc","industry":"Consumer Services","location":"Twin Cities, MN","positions":[{"description":"Owner and Lead Inspector. Perform moisture inspection of residential and commercial structures. Owner and Lead Inspector. Perform moisture inspection of residential and commercial structures.","duration":"2004 - Present 18 years","duration_short":"18 years","end_date":"Present","start_date":"2004","subtitle":"Certified Moisture Testing, LLC","title":"Owner"}],"url":"https://www.linkedin.com/company/certified-moisture-testing-llc"},{"company":"Private Eye, Inc.","company_id":null,"location":"Twin Cities, MN","positions":[{"description":"Independent Contractor Independent Contractor","duration":"2001 2003 2 years","duration_short":"2 years","end_date":"2003","start_date":"2001","subtitle":"Private Eye, Inc.","title":"Lead Moisture Inspector"}],"url":""},{"company":"Productive Installation, Inc.","company_id":null,"location":"","positions":[{"description":"Installation of commercial and industrial equipment. Installation of commercial and industrial equipment.","duration":"1990 2000 10 years","duration_short":"10 years","end_date":"2000","start_date":"1990","subtitle":"Productive Installation, Inc.","title":"Owner/Contractor"}],"url":""}]', '["Bob Wright “In the Minneapolis/St Paul Mr Powell\'s company has proven time and time again to be the go to expert s in this field. They are well known through out the industry and have become the level of measure for other companies in this field.”","Matt Roach “Alan has worked for me personally and with my business. He is a leader in his field and his reputation and honestly is second to none. I highly recommend CMT as a service provider.”"]'] User: ['Matthew Miles', 'I have experience in almost every market available, Retail, Food Service, Hospitality, Construction, Security, Criminal Justice, Management, Consulting, Mechanical, etc.... Specialties: Contract Negotiations, Buyout, IT, Computers,Construction Management, Security Services', 'Building Contractor at Miles Design and Development, Inc', 'Miles Design and Development, Inc', '[{"company":"Miles Design and Development, Inc","company_id":null,"location":"Loxahatchee, FL","positions":[{"description":"Contracting, Inspecting, Consulting, Insurance, Estimating, Hired Gun Contracting, Inspecting, Consulting, Insurance, Estimating, Hired Gun","duration":"Aug 2015 - Present 6 years 9 months","duration_short":"6 years 9 months","end_date":"Present","start_date":"Aug 2015","subtitle":"Miles Design and Development, Inc","title":"Building Contractor"}],"url":""},{"company":"My Safe Home Inspection","company_id":null,"location":"","positions":[{"description":"All types of Home Inspections, including 4 point, Wind Mitigation, Chinese Drywall, Infrared, New Home Purchase, Reinspections, Roof Certifications All types of Home Inspections, including 4 point, Wind Mitigation, Chinese Drywall, Infrared, New Home Purchase, Reinspections, Roof Certifications","duration":"Aug 2010 - Present 11 years 9 months","duration_short":"11 years 9 months","end_date":"Present","start_date":"Aug 2010","subtitle":"My Safe Home Inspection","title":"Area Manager/Inspector"}],"url":""},{"company":"Wellington Remodeling Inc.","company_id":null,"location":null,"positions":[{"description":"All aspects of construction. Residential Remodeling and Renovations. Commercial Remodeling. Commercial Build-out. Historic Renovation. Custom Home Building. Insurance Claims Repairs. Property Managment. Construction Consultants. Wind Mitigation Inspections, Four Point Inspections. Full Home Purchase Inspections. Disaster Response. Maintenance and Service","duration":"Jul 1992 Nov 2013 21 years 5 months","duration_short":"21 years 5 months","end_date":"Nov 2013","start_date":"Jul 1992","subtitle":"Wellington Remodeling Inc.","title":"Vice President - Director of Construction"},{"description":"All aspects of construction and construction management","duration":"Feb 1992 Jul 2008 16 years 6 months","duration_short":"16 years 6 months","end_date":"Jul 2008","start_date":"Feb 1992","subtitle":"Wellington Remodeling Inc.","title":"Building Contractor"}],"url":""},{"company":"Matthew Miles","company_id":null,"location":"West Palm Beach, Florida Area","positions":[{"description":"Private Securtiy Consultations, Security for VIPs, Music and Movie Industry. Private Securtiy Consultations, Security for VIPs, Music and Movie Industry.","duration":"Jun 1998 Dec 2011 13 years 7 months","duration_short":"13 years 7 months","end_date":"Dec 2011","start_date":"Jun 1998","subtitle":"Matthew Miles","title":"Private Security Contractor"}],"url":""},{"company":"VALCOM Design and Construction","company_id":null,"location":"","positions":[{"description":"Estimating all aspects of Construction, Review Construction Documents and Contracts, Buyout, Pre-Construction Management, Sales, Some aspects of Business Development, Minor IT, Calculations, Consultations, Recomendations Estimating all aspects of Construction, Review Construction Documents and Contracts, Buyout, Pre-Construction Management, Sales, Some aspects of Business Development, Minor IT, Calculations, Consultations, Recomendations","duration":"Aug 2008 May 2010 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2010","start_date":"Aug 2008","subtitle":"VALCOM Design and Construction","title":"Senior Estimator"}],"url":""},{"company":"Miles Construction, Inc","company_id":null,"location":"","positions":[{"description":"All Aspects of Sales, Management, Tradeswork, Carpentry, Contracting All Aspects of Sales, Management, Tradeswork, Carpentry, Contracting","duration":"Jun 2000 Sep 2008 8 years 4 months","duration_short":"8 years 4 months","end_date":"Sep 2008","start_date":"Jun 2000","subtitle":"Miles Construction, Inc","title":"Construction Manager/Sales"}],"url":""},{"company":"Wellington Remodeling Inc","company_id":null,"location":"","positions":[{"description":"Manage and maintain multiple jobsites, commercial and residential.Supervise 8-15 employees and hundreds of sub-contractors.Manage and maintain current websites, IT, and all computer related activities at the company.Rough and Trim Carpentry, Electric, Plumbing, HVAC.Coordinate ordering and Delivery SchedulesManage Schedules for some employees and sub-contractors on a day to day basis.Customer Service and HOA/COA/Building Manager Coordination.Marketing, Sales, EstimatingBookkeeping, A/R, A/P, and Electronic Equipment MaintenanceSales increased from 1.0 million to 1.8 million","duration":"Jan 1999 Apr 2008 9 years 4 months","duration_short":"9 years 4 months","end_date":"Apr 2008","start_date":"Jan 1999","subtitle":"Wellington Remodeling Inc","title":"Foreman/Construction Manager/Superintendant"}],"url":""},{"company":"Hooters of America","company_id":null,"location":"","positions":[{"description":"Makeup/Salad, Raw Bar.Ordering/Maintain Inventory and Product Including Perishable and Non-Perishable Items.Supervise 4-9 Cooks, and their Schedules/Payroll.Receiving/Stocking all Products Makeup/Salad, Raw Bar.Ordering/Maintain Inventory and Product Including Perishable and Non-Perishable Items.Supervise 4-9 Cooks, and their Schedules/Payroll.Receiving/Stocking all Products","duration":"Jan 1997 Jan 1999 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 1999","start_date":"Jan 1997","subtitle":"Hooters of America","title":"Kitchen Manager/Line CookPrep cook, line cook, dishwasher, bus tables"}],"url":""},{"company":"Folding Shutter Corporation","company_id":null,"location":"","positions":[{"description":"Maintain Vehicle/Tools/Schedule/Mileage/individual job work orders.Install all types of hurricane shutters in all types of applications.Supervise 1-3 employees. Maintain Vehicle/Tools/Schedule/Mileage/individual job work orders.Install all types of hurricane shutters in all types of applications.Supervise 1-3 employees.","duration":"Jan 1996 Jan 1998 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 1998","start_date":"Jan 1996","subtitle":"Folding Shutter Corporation","title":"Installer/Lead Installer"}],"url":""},{"company":"Wellington Remodeling Inc","company_id":null,"location":"","positions":[{"description":"All kinds of laboring heavy and light.Learn how to operate hand tools, power tools, clean jobsite, install trim and framing, install all types of construction materials.Material runs, pick up and deliver plans/permits/documents, permit filing, NOCs, etc. All kinds of laboring heavy and light.Learn how to operate hand tools, power tools, clean jobsite, install trim and framing, install all types of construction materials.Material runs, pick up and deliver plans/permits/documents, permit filing, NOCs, etc.","duration":"Jan 1991 Jan 1998 7 years 1 month","duration_short":"7 years 1 month","end_date":"Jan 1998","start_date":"Jan 1991","subtitle":"Wellington Remodeling Inc","title":"Laborer/Journeyman/Carpenter"}],"url":""}]', '["Christopher Thomas “Matt takes his work seriously. His commitment to continuing education and accuracy is only matched by his smooth customer service skills.”","Christopher Thomas “Matt is probably the best inspector in Palm Beach county.”"]']### Assistant: The agent's job is to perform moisture inspection of residential and commercial structures, and today, the agent is reaching out to the user because they need to discuss a potential collaboration on a construction project involving contracting and inspections.
### Human: Agent: ['Danny Lampp-Bernal', 'Professional Service Industries, Inc. (PSI) is a leader among the nation’s independent testing organizations and ranks among the largest consulting engineering firms in the country. We have been providing business and industry with objective, accurate and useful information dating back to 1881. Today, we employ more than 2500 skilled personnel in 125 offices nationwide. PSI has the capabilities to handle a wide array of engineering, consulting and testing services in the following areas: - Environmental Consulting - Geotechnical Engineering - Construction Materials Testing & Engineering - Industrial Hygiene Services - Facilities & Roof Consulting - Nondestructive Examination - Specialty Engineering & Testing Services Please feel free to contact me through Linkedin or via e-mail at danielle.lampp@psiusa.com', 'Business Development Associate', 'Professional Service Industries, Inc. (PSI)', '[{"company":"Professional Service Industries, Inc. (PSI)","company_id":"professional-service-industries-inc--psi-","industry":"Civil Engineering","location":"Westminster, CO","positions":[{"description":"Geotechnical Engineering, Construction Materials Testing Geotechnical Engineering, Construction Materials Testing","duration":"Mar 2010 - Present 12 years 4 months","duration_short":"12 years 4 months","end_date":"Present","start_date":"Mar 2010","subtitle":"Professional Service Industries, Inc. (PSI)","title":"Business Development Associate"}],"url":"https://www.linkedin.com/company/professional-service-industries-inc--psi-"},{"company":"U.S. Bank","company_id":"us-bank","location":"","positions":[{"description":"","duration":"Mar 2006 Sep 2009 3 years 7 months","duration_short":"3 years 7 months","end_date":"Sep 2009","start_date":"Mar 2006","subtitle":"U.S. Bank","title":"Assistant Manager"}],"url":"https://www.linkedin.com/company/us-bank"},{"company":"Restaurants of America","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 1999 Apr 2006 6 years 5 months","duration_short":"6 years 5 months","end_date":"Apr 2006","start_date":"Dec 1999","subtitle":"Restaurants of America","title":"Corporate Trainer"}],"url":""}]', '["steven sanders “I worked with Danny for almost a year at PSI in Westminster and found her to be an excellent co-worker to work with. She would be a great asset to any company she works at. If I would give a grade, it would be all As!”","Vince Franceschi, P.E. “Danny has been a key contributor to the growth and success that PSI has achieved in the Denver area. Her intelligence, persistence, and unwavering focus on the goal have been big reasons for her success. Glad to have her on our team.”"]'] User: ['Wendy J. Wolfswinkel, CPA', 'Serving clients in Colorado with all of their residential mortgage lending needs. Please call me at 719-332-7957.', 'CPA, CFO', 'Sierra Properties, Inc.', '[{"company":"Sierra Properties, Inc.","company_id":null,"location":"Colorado Springs, CO","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Sierra Properties, Inc.","title":"CFO"}],"url":""},{"company":"Family Services of Metro Orlando","company_id":"family-services-of-metro-orlando","location":"","positions":[{"description":"I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit. I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit.","duration":"Oct 2006 Apr 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2011","start_date":"Oct 2006","subtitle":"Family Services of Metro Orlando","title":"CFO"}],"url":"https://www.linkedin.com/company/family-services-of-metro-orlando"},{"company":"The Colorado Springs School","company_id":"the-colorado-springs-school","location":"","positions":[{"description":"CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign. CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign.","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"The Colorado Springs School","title":"Business Manager"}],"url":"https://www.linkedin.com/company/the-colorado-springs-school"},{"company":"Protocol Marketing (Formerly Saligent, Inc.)","company_id":"protocol-marketing","location":"","positions":[{"description":"Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol. Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Protocol Marketing (Formerly Saligent, Inc.)","title":"Controller"}],"url":"https://www.linkedin.com/company/protocol-marketing"},{"company":"USA Basketball","company_id":"usa-basketball","location":"","positions":[{"description":"Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States. Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States.","duration":"1990 1999 9 years","duration_short":"9 years","end_date":"1999","start_date":"1990","subtitle":"USA Basketball","title":"Assistant Executive Director/Finance"}],"url":"https://www.linkedin.com/company/usa-basketball"}]', '["Rebecca Reynolds-Russell “I have had the pleasure of working with Wendy for the past four years as her relationship manager at Fifth Third Bank. Wendy committed herself to establishing efficient financial management practices for Family Services of Metro Orlando. One of Wendy\'s best talents is her ability to lead and develop her team. She was always able to delegate confidently and I have enjoyed working with each of her team members. I have to say that Wendy can also be tough during the negotiation process and she certainly made sure that she got the most value out of all of her professional relationships. Wendy also has a great ability to manage board members and develop strategic partnerships outside her organization.”","Jeffry Ziegler “Wendy and I worked together a few years ago when she was the Controller for the Colorado Springs Division of our company. Wendy was a very personable, energetic individual and was a pleasure to work with. I found her to be very responsive to my information requests and the accuracy of the financial data to be very good. I think Wendy would be a good addition to any company looking for a good Financial Controller.”"]']### Assistant: The agent's job is to provide consulting and testing services in various areas of engineering for a leading organization, while today the user is reaching out to the agent because they need assistance with their residential mortgage lending needs.
### Human: Agent: ['Gina Borges', 'I am a skilled and experienced video advertising expert who partners with business owners across South Florida to maximize their brand exposure to their target audience using unique and customized solutions. Saturating their desired areas with appealing messaging that speaks to their potential customers creates excellent results for their business.', 'Account Executive at Effectv', 'Effectv', '[{"company":"Effectv","company_id":"effectv","industry":"Marketing Services","location":"","positions":[{"description":"","duration":"Apr 2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Apr 2019","subtitle":"Effectv","title":"Account Executive"}],"url":"https://www.linkedin.com/company/effectv"},{"company":"Comcast Spotlight","company_id":"comcast-spotlight","location":null,"positions":[{"description":"","duration":"Apr 2019 Dec 2019 9 months","duration_short":"9 months","end_date":"Dec 2019","start_date":"Apr 2019","subtitle":"Comcast Spotlight","title":"Account Executive"},{"description":"","duration":"Jun 2017 Apr 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Apr 2019","start_date":"Jun 2017","subtitle":"Comcast Spotlight","title":"Campaign Manager Regional/National"},{"description":"","duration":"Jun 2015 Jul 2017 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jul 2017","start_date":"Jun 2015","subtitle":"Comcast Spotlight","title":"Account Coordinator"}],"url":"https://www.linkedin.com/company/comcast-spotlight"},{"company":"University of North Florida","company_id":"university-of-north-florida","location":"","positions":[{"description":"","duration":"Aug 2014 May 2015 10 months","duration_short":"10 months","end_date":"May 2015","start_date":"Aug 2014","subtitle":"University of North Florida","title":"Resident Assistant"}],"url":"https://www.linkedin.com/company/university-of-north-florida"},{"company":"Comcast Spotlight","company_id":"comcast-spotlight","location":null,"positions":[{"description":"","duration":"May 2014 Aug 2014 4 months","duration_short":"4 months","end_date":"Aug 2014","start_date":"May 2014","subtitle":"Comcast Spotlight","title":"Research Intern"},{"description":"","duration":"May 2011 Aug 2014 3 years 4 months","duration_short":"3 years 4 months","end_date":"Aug 2014","start_date":"May 2011","subtitle":"Comcast Spotlight","title":"Emma L. Bowen Foundation Scholar"},{"description":"","duration":"Jun 2013 Aug 2013 3 months","duration_short":"3 months","end_date":"Aug 2013","start_date":"Jun 2013","subtitle":"Comcast Spotlight","title":"Traffic Intern"},{"description":"","duration":"May 2012 Aug 2012 4 months","duration_short":"4 months","end_date":"Aug 2012","start_date":"May 2012","subtitle":"Comcast Spotlight","title":"National Sales Intern"},{"description":"","duration":"May 2011 Aug 2011 4 months","duration_short":"4 months","end_date":"Aug 2011","start_date":"May 2011","subtitle":"Comcast Spotlight","title":"Marketing/Research Intern"}],"url":"https://www.linkedin.com/company/comcast-spotlight"},{"company":"University of North Florida Honors and Scholars Program","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2014 May 2014 5 months","duration_short":"5 months","end_date":"May 2014","start_date":"Jan 2014","subtitle":"University of North Florida Honors and Scholars Program","title":"Video Publications Fellowship"}],"url":""}]', '["LinkedIn User “Gina is such a pleasure to work with! She is always going the extra mile to make sure all her AEs are taken care of. When she foresees any issues she is the first to bring it to my attention and with a solution in mind. Great attention to detail and extremely hard working, I expect only growth from Gina and Comcast is lucky to have her on board.”","Chante Cox “Gina has been and continues to be an essential contributor to the success of our Sales Team. Her proactive work style and attention to detail allows us to focus on Sales. Watching her grow from an intern into a key player on our team these last few years has been amazing! In addition, her upbeat personality and professionalism make her an absolute pleasure to work with.”"]'] User: ['Amanda Atchison', 'Detail-oriented and thoughtful individual with strong communication and organizational skills', 'Underwriting Assistant', 'Aerotek', '[{"company":"Aerotek","company_id":"aerotek","industry":"Staffing and Recruiting","location":"Illinois, United States","positions":[{"description":"","duration":"Jun 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Aerotek","title":"Underwriting Assistant"}],"url":"https://www.linkedin.com/company/aerotek"},{"company":"COUNTRY Financial®","company_id":"country-financial-","location":"United States","positions":[{"description":"Billing Specialist Billing Specialist","duration":"Aug 2020 May 2021 10 months","duration_short":"10 months","end_date":"May 2021","start_date":"Aug 2020","subtitle":"COUNTRY Financial®","title":"Billing Specialist"}],"url":"https://www.linkedin.com/company/country-financial-"},{"company":"Apple","company_id":"apple","location":"United States","positions":[{"description":"Technical chat support for apple products, from iPhones to iPads to MacBooks to desktop Mac Technical chat support for apple products, from iPhones to iPads to MacBooks to desktop Mac","duration":"Apr 2018 Nov 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Nov 2019","start_date":"Apr 2018","subtitle":"Apple","title":"Technical Specialist"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Aspen Dental","company_id":"aspen-dental","location":"United States","positions":[{"description":"Greet and check in patients in a friendly manner.Collect co-payments and verify insurance coverage.Schedule and confirm patient appointments.Prepare new patient charts neatly and accurately.Various office duties as assigned by Office Manager.Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.Collect and post payments and record receipts.Balance nightly deposits and complete credit card processing. Greet and check in patients in a friendly manner.Collect co-payments and verify insurance coverage.Schedule and confirm patient appointments.Prepare new patient charts neatly and accurately.Various office duties as assigned by Office Manager.Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.Collect and post payments and record receipts.Balance nightly deposits and complete credit card processing.","duration":"Apr 2016 Apr 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2018","start_date":"Apr 2016","subtitle":"Aspen Dental","title":"Patient Service Representative"}],"url":"https://www.linkedin.com/company/aspen-dental"},{"company":"Randstad Technologies US","company_id":"randstad-technologies-us","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Meeting supportCreating and maintaining distribution lists Document trackingDatabase document management Facilitate security and systems accessesAssist with website/SharePoint creation and maintenance. Creation of presentations, diagrams, Org charts/Flow Charts using PowerPoint and VisioCreation and copying of documents and presentations People Allocation Requests Meeting supportCreating and maintaining distribution lists Document trackingDatabase document management Facilitate security and systems accessesAssist with website/SharePoint creation and maintenance. Creation of presentations, diagrams, Org charts/Flow Charts using PowerPoint and VisioCreation and copying of documents and presentations People Allocation Requests","duration":"Mar 2015 Sep 2015 7 months","duration_short":"7 months","end_date":"Sep 2015","start_date":"Mar 2015","subtitle":"Randstad Technologies US","title":"Systems Support Specialist"}],"url":"https://www.linkedin.com/company/randstad-technologies-us"},{"company":"Randstad","company_id":"randstad","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Provide helpdesk support and resolve problems to the end user’s satisfactionMonitor and respond quickly and effectively to requests received through the IT helpdeskMonitor Service Desk for tickets assigned to the queue and process first-in first-out based on priorityEnsure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment Provide helpdesk support and resolve problems to the end user’s satisfactionMonitor and respond quickly and effectively to requests received through the IT helpdeskMonitor Service Desk for tickets assigned to the queue and process first-in first-out based on priorityEnsure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment","duration":"Dec 2014 Mar 2015 4 months","duration_short":"4 months","end_date":"Mar 2015","start_date":"Dec 2014","subtitle":"Randstad","title":"Help Desk Support"}],"url":"https://www.linkedin.com/company/randstad"},{"company":"NCT","company_id":"nct","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Develops and maintains a detailed project schedule which includes administrative tasks and all sites involved in the project.Schedule the work of techniciansGenerate work orders for work sites Monitor day to day activity of the projectMonitor the progression of the project installs Develops and maintains a detailed project schedule which includes administrative tasks and all sites involved in the project.Schedule the work of techniciansGenerate work orders for work sites Monitor day to day activity of the projectMonitor the progression of the project installs","duration":"May 2012 Sep 2013 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2013","start_date":"May 2012","subtitle":"NCT","title":"Lead Project Coordinator"}],"url":"https://www.linkedin.com/company/nct"},{"company":"Afni","company_id":"afni","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Processes customer information, Resolving inconsistencies and reviewing data for errors using standard data entry procedureRequests further information for documents that are considered incompleteEnters information into specific files or forms from hand written pages or printed files Processes customer information, Resolving inconsistencies and reviewing data for errors using standard data entry procedureRequests further information for documents that are considered incompleteEnters information into specific files or forms from hand written pages or printed files","duration":"Mar 2011 May 2012 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2012","start_date":"Mar 2011","subtitle":"Afni","title":"Project Coordinator- Date Entry"}],"url":"https://www.linkedin.com/company/afni"},{"company":"Avis Budget Group EMEA","company_id":"avis-budget-group-emea","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Promote and sell company products and servicesProvide personalized and exceptional rental experiences to all customersPrepare and process rental transactions accuratelyRespond to all customer inquiries and concerns in a professional and friendly manner both on the telephone and in person Promote and sell company products and servicesProvide personalized and exceptional rental experiences to all customersPrepare and process rental transactions accuratelyRespond to all customer inquiries and concerns in a professional and friendly manner both on the telephone and in person","duration":"Jul 2009 Nov 2010 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2010","start_date":"Jul 2009","subtitle":"Avis Budget Group EMEA","title":"Counter Sales Agent"}],"url":"https://www.linkedin.com/company/avis-budget-group-emea"},{"company":"State Farm Insurance","company_id":"state_farm","location":"","positions":[{"description":"Answered phones and respond to customer requestsProvided customers with product and service informationTransferred customer calls to appropriate staffIdentified, researched, and resolved customer issues utilizing the computer systemResearched billing issues and misapplied paymentsTook messages for the Agents offices Answered phones and respond to customer requestsProvided customers with product and service informationTransferred customer calls to appropriate staffIdentified, researched, and resolved customer issues utilizing the computer systemResearched billing issues and misapplied paymentsTook messages for the Agents offices","duration":"May 2008 Apr 2009 1 year","duration_short":"1 year","end_date":"Apr 2009","start_date":"May 2008","subtitle":"State Farm Insurance","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/state_farm"},{"company":"Technisource","company_id":"technisource","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Created and edited department requisites Set Computer Orders into Lotus Adding profiles and packages onto orders Lotus notes, Microsoft Word, Excel and Outlook, ITAR ,A.M.S,I.M.S Woodridge Apartments Eureka IL Created and edited department requisites Set Computer Orders into Lotus Adding profiles and packages onto orders Lotus notes, Microsoft Word, Excel and Outlook, ITAR ,A.M.S,I.M.S Woodridge Apartments Eureka IL","duration":"Oct 2007 Apr 2008 7 months","duration_short":"7 months","end_date":"Apr 2008","start_date":"Oct 2007","subtitle":"Technisource","title":"Technical Analyst Assistant"}],"url":"https://www.linkedin.com/company/technisource"},{"company":"Professional Property Managers","company_id":"professional-property-managers","location":"Eureka,IL","positions":[{"description":"Assisted with tenant requests and phone calls Maintained sanitation of building Showed apartments to possible rentersRelayed messages to upper management Bookkeeping and filing ( paper work for the tenants, filing applications ) Assisted with tenant requests and phone calls Maintained sanitation of building Showed apartments to possible rentersRelayed messages to upper management Bookkeeping and filing ( paper work for the tenants, filing applications )","duration":"Sep 2006 Sep 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2007","start_date":"Sep 2006","subtitle":"Professional Property Managers","title":"Property Assistant Manager"}],"url":"https://www.linkedin.com/company/professional-property-managers"},{"company":"Shell Oil Company","company_id":"shell","location":"","positions":[{"description":"Processed store spreadsheets Handled the end bookkeeping Calculated and controlled end of day deposits Processed employee scheduling Took inventory of stock and reorder when inventory drops to a specified levelProvided customer service Processed store spreadsheets Handled the end bookkeeping Calculated and controlled end of day deposits Processed employee scheduling Took inventory of stock and reorder when inventory drops to a specified levelProvided customer service","duration":"Apr 2000 Apr 2003 3 years 1 month","duration_short":"3 years 1 month","end_date":"Apr 2003","start_date":"Apr 2000","subtitle":"Shell Oil Company","title":"Assistant General Manager"}],"url":"https://www.linkedin.com/company/shell"}]', '["Jeremy Applegate “To Whom It May Concern, During my time with Amanda at Aspen Dental, she was organized, detailed and held herself to high standards. I would recommend her without blinking an eye. Thanks Jeremy Applegate”","Joseph Welte “Amanda has done a good job of managing the increasing work load for this project. Amanda assures that over 150 technicians have all their paperwork along with changing schedules when an emergency comes up. She continually adjusting scheduling on an hourly basis to ensure the customer receives the what they need when they need it. Amanda also takes check out calls from the technician to verify that everything was completed that was required before leaving.”"]']### Assistant: The agent's job is to partner with business owners to maximize their brand exposure using video advertising, and today the user is reaching out to the agent because they need assistance in creating a customized video advertising campaign for their business.
### Human: Agent: ['Samuel Sherman, PMP, CSM', '• Proven track record in analyzing and evaluating business needs, and managing staff in the development of financial business applications; ensuring that stakeholder’s expectations are met. • Customer focused creative problem solver with extensive analytical, technical and leadership experience. • Skilled in managing technology and non-technology projects from inception to implementation utilizing full Software Development Life Cycle standards. • Experienced in managing large and small software development projects on mainframes, distributed systems, and web-based platforms. • Proven ability to bridge business and IT and lead the development process to deliver working business solutions for back office, middle office, and front office.', 'IT Project Manager, Scrum Master, Technical Business Analyst', 'Major Brokerage Firm', '[{"company":"Major Brokerage Firm","company_id":null,"location":"New Jersey, United States","positions":[{"description":"","duration":"Dec 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Dec 2018","subtitle":"Major Brokerage Firm","title":"Project Manager"}],"url":""},{"company":"New York State Homes and Community Renewal (HCR)","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Mar 2016 Nov 2018 2 years 9 months","duration_short":"2 years 9 months","end_date":"Nov 2018","start_date":"Mar 2016","subtitle":"New York State Homes and Community Renewal (HCR)","title":"Business Analysts, Project Manager (Contractor)"}],"url":""},{"company":"Capco","company_id":"capco","location":"New York","positions":[{"description":"","duration":"Jan 2014 Aug 2015 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2015","start_date":"Jan 2014","subtitle":"Capco","title":"Senior Consultant: Project Manager, Business Analyst"}],"url":"https://www.linkedin.com/company/capco"},{"company":"Bank of America / Merrill Lynch","company_id":"bank-of-america-merrill-lynch","location":"","positions":[{"description":"","duration":"Dec 2012 Jan 2014 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jan 2014","start_date":"Dec 2012","subtitle":"Bank of America / Merrill Lynch","title":"Project Manager"}],"url":"https://www.linkedin.com/company/bank-of-america-merrill-lynch"},{"company":"Smith Barney / Citigroup","company_id":"citi","location":"Greater New York City Area","positions":[{"description":"","duration":"Jan 2006 May 2012 6 years 5 months","duration_short":"6 years 5 months","end_date":"May 2012","start_date":"Jan 2006","subtitle":"Smith Barney / Citigroup","title":"Senior Business Analyst / Program Manager / Project Manager / Assistant Vice President"}],"url":"https://www.linkedin.com/company/citi"},{"company":"Project Management Institute NYC Chapter (PMI NYC)","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"2009 2012 3 years","duration_short":"3 years","end_date":"2012","start_date":"2009","subtitle":"Project Management Institute NYC Chapter (PMI NYC)","title":"Program Manager for Learning and Development"}],"url":""},{"company":"Wachovia Securities / Prudential Securities","company_id":"wellsfargo","location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 1989 Mar 2005 16 years 2 months","duration_short":"16 years 2 months","end_date":"Mar 2005","start_date":"Feb 1989","subtitle":"Wachovia Securities / Prudential Securities","title":"Project Manager / Senior Group Manager / First Vice President"}],"url":"https://www.linkedin.com/company/wellsfargo"}]', '["Harvey Cohen “I have know Sam for 25 years, I worked with him at EF Hutton in the mid 1980\'s, Sam worked for me 2 different times at Prudential Securities during the 1990s into the start of the 2000\'s and I worked with Sam again at Smith Barney in the mid 2000\'s. Sam has vast technical skills, is an excellent manager, works very well with people, is well liked and respected by his peers and employees. Sam can perform in multiple roles, as a Businss Analyst, as a Delivery Manager, as a Program Manager and as a Technical Manager. Sam can handle large projects as well as multiple smaller projects. Sam is well organized and can easily multi-task. I would highly recommend Sam for almost any role.”","Jack Davis, PMP, CSM, ITIL “Sam was a student in my project management training program. I was struck by his diligence and insight. A very smart guy.”"]'] User: ['Donny Jones', 'I am a systems and operations person who excels at relationship management and business development. I have a keen eye for detail and I am creative, giving me an edge for marketing.', 'Managing Partner at TargetTC', 'TargetTC', '[{"company":"TargetTC","company_id":null,"location":"Exeter, CA","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Aug 2017","subtitle":"TargetTC","title":"Managing Partner"}],"url":""},{"company":"Nehemiah Community Reinvestment Fund","company_id":null,"location":"Sacramento, California Area","positions":[{"description":"","duration":"Oct 2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"Oct 2008","subtitle":"Nehemiah Community Reinvestment Fund","title":"National Director Of Business Development"}],"url":""},{"company":"California Association of Mortgage Professionals","company_id":"california-association-of-mortgage-professionals","location":null,"positions":[{"description":"I help any way I can to provide education, personal bandwidth and resources that will positively affect our industry.","duration":"Aug 2010 Jan 2014 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jan 2014","start_date":"Aug 2010","subtitle":"California Association of Mortgage Professionals","title":"Executive Board of Directors"},{"description":"","duration":"Aug 2008 Apr 2012 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2012","start_date":"Aug 2008","subtitle":"California Association of Mortgage Professionals","title":"Public Relations Chairman"}],"url":"https://www.linkedin.com/company/california-association-of-mortgage-professionals"},{"company":"The Nehemiah Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"May 2008 Jan 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2011","start_date":"May 2008","subtitle":"The Nehemiah Corporation","title":"Outreach Area MAnager AK, AZ, CA, HI, NM, NV & UT"}],"url":""},{"company":"Nehemiah Corporation of America","company_id":null,"location":"","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Nehemiah Corporation of America","title":"Area Manager"}],"url":""},{"company":"Right Angle Marketing","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Right Angle Marketing","title":"President"}],"url":""},{"company":"ITEX","company_id":"itex","location":"","positions":[{"description":"Matching Invetsor appetite with available commodites Matching Invetsor appetite with available commodites","duration":"Feb 2001 Nov 2002 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2002","start_date":"Feb 2001","subtitle":"ITEX","title":"Trader"}],"url":"https://www.linkedin.com/company/itex"}]', '["Chris Bradley, PhD “As a director of business development, Donny made extremely high level contacts across the nation and across different types of business (e.g. contact info for presidents of the largest companies in the U.S, Senators and Congressman). Donny has the ability to take those contacts and connect them to opportunities within his company, then build and design programs from these opportunities (business processes, licensing, cash flow models, staffing). From there he has implemented national roll outs, including structuring the right staffing so that he can move on to the next opportunity. He is one of the most resourceful people I have ever had the pleasure to work with.”","Anthony Mucheru “Donny is relentess in his pursuit of business that generates profit.”"]']### Assistant: The agent's job is to manage staff in the development of financial business applications, ensuring stakeholder's expectations are met, and today, the agent is reaching out to the user because they need to discuss a potential business development opportunity and explore collaboration possibilities.
### Human: Agent: ['Dominic Maurillo', 'Recognized Global C-Level executive and Board Member with proven track record of driving significant growth, innovation and transformation across large and small firms in Private Equity, Asset/Investment Management, Real Estate and Consulting. Skilled at creating and executing on breakout strategies that enfranchise top to bottom areas of an organization, identify and execute on sustainable ROI driven plans and lead development of high performance cultures.', 'Chief Executive Officer at Milrose Consultants, LLC.', 'Milrose Consultants, LLC.', '[{"company":"Milrose Consultants, LLC.","company_id":null,"location":"New York, NY","positions":[{"description":"Created and executed on 3-5 year transformation strategy for a private Real Estate Development and Consulting firm, achieving desired growth, financial performance, governance and high performing culture leading to significant investment for next stage and generation growth. Major focuses include change management and optimization of all front to back office functional areas, systems and processes and creating the optimal situation to attract new capital. Retained as CEO to drive significant next generation growth by ensuring highest return on investment.","duration":"Feb 2014 - Present 7 years 7 months","duration_short":"7 years 7 months","end_date":"Present","start_date":"Feb 2014","subtitle":"Milrose Consultants, LLC.","title":"Chief Executive Officer"}],"url":""},{"company":"Xchange Benefits","company_id":"xchange-benefits-llc","location":"","positions":[{"description":"Nominated to Board of Directors to partner in setting foundation and implementing and driving best practices and controls for private equity Insurance firm. Provided expert level fiduciary, financial, operating, strategy and development oversight and planning. Achieved sale of firm at surpassing ROI target.","duration":"Mar 2011 Nov 2014 3 years 9 months","duration_short":"3 years 9 months","end_date":"Nov 2014","start_date":"Mar 2011","subtitle":"Xchange Benefits","title":"Board of Director"}],"url":"https://www.linkedin.com/company/xchange-benefits-llc"},{"company":"Morgan Stanley Investment Management","company_id":"morgan-stanley","location":null,"positions":[{"description":"Create and execute on global strategies, controls, policies, procedures and standards for global distribution of Morgan Stanley Investment Management, Traditional Asset Management, Alternative and Private Equity Funds. Lead day to day management of global distribution finance, operations, administration, technology, compliance and regulatory matters for a 200 plus team with offices in over twenty countries and $400 Billion AUM.","duration":"Jul 2011 Feb 2014 2 years 8 months","duration_short":"2 years 8 months","end_date":"Feb 2014","start_date":"Jul 2011","subtitle":"Morgan Stanley Investment Management","title":"Chief Administrative Officer- Global Distribution"},{"description":"Lead the integration and creation of governance structure around $1.8 trillion joint venture of industry leading investment advisory platforms and products between Morgan Stanley and Smith Barney Wealth Management business.","duration":"Jun 2010 Jul 2011 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2011","start_date":"Jun 2010","subtitle":"Morgan Stanley","title":"Head of Advisory Business Oversight- Consulting Group"}],"url":"https://www.linkedin.com/company/morgan-stanley"},{"company":"Citi","company_id":"citi","location":null,"positions":[{"description":"Lead growth and development of $12 Billion AUM Capital Markets Fund group. Lead all 40 Act fund company operating, financial, regulatory, product and distribution efforts, leveraging all channels at Citi Smith Barney for a global sub-advised fee based multi-sleeved portfolios.","duration":"Jun 2007 Dec 2010 3 years 7 months","duration_short":"3 years 7 months","end_date":"Dec 2010","start_date":"Jun 2007","subtitle":"Citi","title":"COO and Acting CFO- Consulting Group Capital Markets Funds"},{"description":"Lead management of Citi GIFT Donor Advised Fund, a $400million multi portfolio 501c-3 non profit. Created best of breed lowest cost separate account portfolio options where donor\'s invested and held donations until gifting to charities. Managed all financial, operating, administration, Board, regulatory and governance over all functional areas. Aligned with interests of all financial advisor and brokerage clients needs and industry demands.","duration":"Jan 2007 Nov 2010 3 years 11 months","duration_short":"3 years 11 months","end_date":"Nov 2010","start_date":"Jan 2007","subtitle":"Citi","title":"COO-CFO Citi Global Impact Funding Trust"}],"url":"https://www.linkedin.com/company/citi"},{"company":"DF King & Co., Inc.","company_id":"df-king","location":"","positions":[{"description":"Lead Asset Management Consultant and Advisor to hundreds of leading mutual funds, banks and brokerages on corporate governance, organization architecture and M&A activities.","duration":"Jan 1999 May 2007 8 years 5 months","duration_short":"8 years 5 months","end_date":"May 2007","start_date":"Jan 1999","subtitle":"DF King & Co., Inc.","title":"Group Senior Vice President"}],"url":"https://www.linkedin.com/company/df-king"}]', '["“Dominic is a clear strategic thinker, with a deep understanding of the drivers of business growth and profitability. He is particularly knowledgeable in forecasting and managing P&Ls, organizing and managing project teams and collaborating with colleagues in diverse business units and with operational teams in IT, finance, operations, risk and HR. Dominic is a creative thinker, constantly searching for solutions to vexing problems. Industry knowledge and the application of past experiences distinguish his contributions throughout the division.”","“I have had the pleasure of working for Dominic in my role at Morgan Stanley and I think he is a consummate professional with strong leadership skills. He also has a strong work ethic, and a vast and in-depth knowledge of the financial services industry and how it operates. Dominic thinks outside the box, and offers original and innovative ideas and solutions. Dominic also gets things done – for example, with a limited timeframe and limited resources, Dominic created a strong and centralized oversight and internal control function for Morgan Stanley’s Investment Advisory business.”"]'] User: ['Daniel Tehan, CTS-D', 'I have a diverse background that covers everything from needs assessment and design to installation of displays and pulling cable to programming the control system and DSP. I am the superglue for the audiovisual industry, I can design, project manage, and troubleshoot to fill in whatever gaps exist on a project team.', 'System Engineer at OSA Integrated Solutions', 'OSA Integrated Solutions', '[{"company":"OSA Integrated Solutions","company_id":"osa-integrated-solutions","industry":"Computers and Electronics Manufacturing","location":"Greater Chicago Area","positions":[{"description":"","duration":"Nov 2020 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Nov 2020","subtitle":"OSA Integrated Solutions","title":"System Engineer"}],"url":"https://www.linkedin.com/company/osa-integrated-solutions"},{"company":"Freelance","company_id":null,"location":"DuPage County, Illinois, United States","positions":[{"description":"","duration":"Aug 2020 Nov 2020 4 months","duration_short":"4 months","end_date":"Nov 2020","start_date":"Aug 2020","subtitle":"Freelance","title":"Freelance Audiovisual Expert"}],"url":""},{"company":"Arup","company_id":"arup","location":"Greater Chicago Area","positions":[{"description":"We shape a better worldArup is an independent firm of designers, planners, engineers, consultants and technical specialists offering a broad range of professional services. Through our work we make a positive difference in the world.","duration":"Mar 2015 Aug 2020 5 years 6 months","duration_short":"5 years 6 months","end_date":"Aug 2020","start_date":"Mar 2015","subtitle":"Arup","title":"Senior Technology Consultant"}],"url":"https://www.linkedin.com/company/arup"},{"company":"Waveguide Consulting","company_id":"waveguide-consulting","location":"Greater Chicago Area","positions":[{"description":"Waveguide Consulting provides technology consulting services, including audiovisual, acoustical, structured cabling and control systems design in the higher education, government, corporate and legal, urban media, house of worship, historical preservation and theater markets.","duration":"Aug 2014 Mar 2015 8 months","duration_short":"8 months","end_date":"Mar 2015","start_date":"Aug 2014","subtitle":"Waveguide Consulting","title":"Project Consultant"}],"url":"https://www.linkedin.com/company/waveguide-consulting"},{"company":"ESD, Inc.","company_id":"environmental-systems-design-inc-","location":null,"positions":[{"description":"Audiovisual Consulting and Design, Audiovisual Team Lead.Systems: Video Teleconference, Audio Teleconference, AV Control Systems, Asset Management, IPTV, Distance Learning, Presentation Systems, Digital Signage, Sound Masking, Paging, CATV","duration":"Jan 2012 Aug 2014 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2014","start_date":"Jan 2012","subtitle":"ESD, Inc.","title":"Senior Associate - Audiovisual Systems"},{"description":"Audiovisual System Design, Compose Design Specifications, Develop CAD standards, BIM Content Development Team","duration":"Jan 2010 Jan 2012 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2012","start_date":"Jan 2010","subtitle":"ESD, Inc.","title":"Associate - Audiovisual Systems"},{"description":"Audiovisual System Design, Create Design drawings in CAD","duration":"Oct 2007 Jan 2010 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jan 2010","start_date":"Oct 2007","subtitle":"ESD, Inc.","title":"Team Member - Audiovisual Systems"}],"url":"https://www.linkedin.com/company/environmental-systems-design-inc-"},{"company":"United Visual, Inc.","company_id":"uvlabor","location":"Greater Chicago Area","positions":[{"description":"Program audiovisual control systems, DSPs, videoconference systems and perform basic system design","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"United Visual, Inc.","title":"Control Systems Programmer"}],"url":"https://www.linkedin.com/company/uvlabor"},{"company":"Swiderski Electronics","company_id":null,"location":"","positions":[{"description":"Installation, configuration and programming of Audiovisual systems","duration":"May 2003 Mar 2005 1 year 11 months","duration_short":"1 year 11 months","end_date":"Mar 2005","start_date":"May 2003","subtitle":"Swiderski Electronics","title":"Technician"}],"url":""},{"company":"Wheaton College","company_id":"wheaton-college","location":"","positions":[{"description":"Program, Install and Maintain classroom audiovisual systems and computers. Renovate and Maintain television production studio, recording studio and radio on-air studio. Setup and Operation of portable equipment for special events.","duration":"2001 2003 2 years","duration_short":"2 years","end_date":"2003","start_date":"2001","subtitle":"Wheaton College","title":"Audio Visual Technician"}],"url":"https://www.linkedin.com/company/wheaton-college"}]', '["“I have known Daniel for a number of years and have had the opportunity to work with him on a number of projects. Daniel is a skilled leader, an exceptional project manager, and accomplished technology subject matter expert. Daniel has an unique ability to manage all aspects of the built environment and leads to measurable results with positive outcomes for stakeholders and project teams. ”","“Daniel is an excellent consultant and trusted adviser in his field. His tenacity for keeping up on current trends makes him best-in-class for specifying solutions that will perform through foreseeable changes in technology. He effectively manages a group of people to work on multiple project goals. His efforts at collaborating with other engineers and technical designers are accurate and thorough.”"]']### Assistant: The agent's job is to drive significant growth and innovation across firms in various industries, and today, the agent is reaching out to the user because they need an audiovisual expert to fill in the technical gaps on a project team for a high-profile client.
### Human: Agent: ['JC Beckstrand', "Mr. Beckstrand counsels clients on how to best address the fear and uncertainty that surrounds the commercial exposure to risk. With over 34 years of complex risk management leadership experience, he brings creative problem-solving solutions to every client engagement. Presently, Mr. Beckstrand manages over $10 Billion USD of corporate assets at risk and leads both the large law and healthcare practices in Minnesota. Mr. Beckstrand leverages the extensive talent and analytic capabilities of the global WTW organization to address client matters in risk management programs, property and casualty insurance programs, captive insurance companies, alternative risk transfer and financing programs, global insurance, risk control services and high-stakes claim matters. As a trusted advisor who is efficient, focused and disciplined, Mr. Beckstrand's past and present clients range from Fortune 50 companies to mid-size regional firms. He has unique expertise and experience in professional services (law), healthcare, hospitality, manufacturing, retail, and public entity risks. Mr. Beckstrand has facilitated transaction liability solutions for mergers, acquisitions and divestitures valued at over $4.5 Billion USD for some of the largest private companies in Minnesota. In 2018, Mr. Beckstrand led the executive risk placement team for one of the two largest initial public offerings (IPO) in Minnesota history. His experience includes managing a client's insurance matters in a free-fall bankruptcy liquidation. Representative client experience include 3M, Andersen Corp., Allianz, Bellisio Foods, Best & Flannigan, Ceridian, Cenex, Comdata, Christopher & Banks, Dorsey & Whitney, Dow Chemical, Faegre Baker Daniels, Fredrikson & Byron, General Mills, Gislason & Hunter, Gray, Plant, Mooty, Hellmuth & Johnson, Hartfiel Automation, Hennepin County, Hennepin Health Services (HCMC), Nilan Johnson, HSBC, Land O'Lakes, Stinson, Liquidnet, Marten Transport, Medtronic, Merchant & Gould, North Memorial, Oppenheimer, Red Wing Shoe, South Dakota Science & Technology Authority, State of Minnesota, State of North Dakota, Trinity Healthcare and more.", 'Senior Vice President & Practice Leader at Willis Towers Watson', 'WTW', '[{"company":"WTW","company_id":"wtwcorporate","industry":"Financial Services","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help you sharpen your strategy, enhance organizational resilience, motivate your workforce and maximize performance.Working shoulder to shoulder with you, we uncover opportunities for sustainable success—and provide perspective that moves you. Learn more at wtwco.com. At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help you sharpen your strategy, enhance organizational resilience, motivate your workforce and maximize performance.Working shoulder to shoulder with you, we uncover opportunities for sustainable success—and provide perspective that moves you. Learn more at wtwco.com.","duration":"Aug 2013 - Present 8 years 7 months","duration_short":"8 years 7 months","end_date":"Present","start_date":"Aug 2013","subtitle":"WTW","title":"Senior Vice President & Practice Leader"}],"url":"https://www.linkedin.com/company/wtwcorporate"},{"company":"Aon Risk Solutions","company_id":"aon","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Aon plc (NYSE: AON - News) is the leading global provider of risk management, insurance and reinsurance brokerage, and human resources solutions and outsourcing services. Through its more than 61,000 colleagues worldwide, Aon unites to empower results for clients in over 120 countries via innovative and effective risk and people solutions and through industry-leading global resources and technical expertise. Aon has been named repeatedly as the world`s best broker, best insurance intermediary, reinsurance intermediary, captives manager and best employee benefits consulting firm by multiple industry sources. Visit www.aon.com for more information on Aon and www.aon.com/manchesterunited to learn about Aon`s global partnership and shirt sponsorship with Manchester United.","duration":"Oct 2000 Aug 2013 12 years 11 months","duration_short":"12 years 11 months","end_date":"Aug 2013","start_date":"Oct 2000","subtitle":"Aon Risk Solutions","title":"Executive Vice President / Managing Director"}],"url":"https://www.linkedin.com/company/aon"},{"company":"University of St. Thomas","company_id":"universityofstthomas","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Founded in 1885, the University of St. Thomas is a Catholic, diocesan university based in the Twin Cities of St. Paul and Minneapolis. The largest private university in Minnesota with over 10,500 undergraduate and graduate sudents, St. Thomas offers bachelor\'s degrees in over 85 major fields of study and more than 45 graduate degree programs including master\'s, education specialist, juris doctor and doctorates. Founded in 1885, the University of St. Thomas is a Catholic, diocesan university based in the Twin Cities of St. Paul and Minneapolis. The largest private university in Minnesota with over 10,500 undergraduate and graduate sudents, St. Thomas offers bachelor\'s degrees in over 85 major fields of study and more than 45 graduate degree programs including master\'s, education specialist, juris doctor and doctorates.","duration":"Aug 2011 Jun 2013 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2013","start_date":"Aug 2011","subtitle":"University of St. Thomas","title":"Adjunct Professor, College of Arts and Sciences, Department of Mathematics"}],"url":"https://www.linkedin.com/company/universityofstthomas"},{"company":"E.W. Blanch","company_id":null,"location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Created and led a new practice group that brought the reinsurance industry concepts of catastrophe modeling, dynamic financial analysis, loss portfolio analytics and efficient frontier modeling to large corporate clients. Created and led a new practice group that brought the reinsurance industry concepts of catastrophe modeling, dynamic financial analysis, loss portfolio analytics and efficient frontier modeling to large corporate clients.","duration":"1997 2000 3 years","duration_short":"3 years","end_date":"2000","start_date":"1997","subtitle":"E.W. Blanch","title":"Managing Director, Fortune 1000 Group"}],"url":""},{"company":"Tillinghast - Towers Perrin","company_id":"tillinghast","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Provided independent risk management consulting and strategic risk financing methodologies to large corporate clients. Provided independent risk management consulting and strategic risk financing methodologies to large corporate clients.","duration":"1995 1997 2 years","duration_short":"2 years","end_date":"1997","start_date":"1995","subtitle":"Tillinghast - Towers Perrin","title":"Senior Consultant"}],"url":"https://www.linkedin.com/company/tillinghast"},{"company":"Sedgwick James","company_id":null,"location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Developed and serviced property and casualty insurance brokerage and risk financing programs for corporate clients. Developed and serviced property and casualty insurance brokerage and risk financing programs for corporate clients.","duration":"1987 1995 8 years","duration_short":"8 years","end_date":"1995","start_date":"1987","subtitle":"Sedgwick James","title":"Vice President & Regional Manager"}],"url":""}]', '["Paul Cogswell, JD, CFE, CCEP “I have had the pleasure to work with JC in several roles. As an insurance producer he is superlative, as a risk manager impeccable, but most importantly as a trusted provider and partner there are few that have provided the stewardship that he has provided in our relationship. Affable, approachable, articulate are only a few of the well earned adjectives to describe his approach. I have found him to be one of the most highly energetic, collaborative executives in this industry. I would recommend him without reservation.”","LinkedIn User “JC is one of the most resourceful and knowledgeable individuals in his industry. His personal skills and dedication to his customers far exceed expectations. He is a good guy to have on your side.”"]'] User: ['Hamza Alsalman', 'Experiences include: -Business Intelligence Developer/Software Engineer -SDR/Account Executive -Pre-Sales engineer team leader -Pre-sales Engineer', 'Pre-Sales Systems Engineer at Dell Technologies', 'Dell Technologies', '[{"company":"Dell Technologies","company_id":"delltechnologies","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"","duration":"Feb 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Dell Technologies","title":"Pre-Sales Systems Engineer"}],"url":"https://www.linkedin.com/company/delltechnologies"},{"company":"Dell Technologies","company_id":"delltechnologies","location":"","positions":[{"description":"","duration":"Jun 2020 Jul 2020 2 months","duration_short":"2 months","end_date":"Jul 2020","start_date":"Jun 2020","subtitle":"Dell Technologies","title":"Presales Systems Engineer Intern Team Leader"}],"url":"https://www.linkedin.com/company/delltechnologies"},{"company":"SysCloud","company_id":"syscloud","location":"Tinton falls, NJ","positions":[{"description":"Responsible for conducting research of potential clients. Also worked on finding leads through many different means including cold calling, emailing, e.t.c. Also responsible for conducting demos of the Syscloud product of cloud backup, security, and student safety auditing. Was able to secure many demos for the product via cold calling. Completed weekly goals in 1 day. Top SDR within first month of working at SysCloud. Brought in $200,000 worth of qualified opportunities/leads in first 5 months working part time. Completed the entire sales process from finding leads, demoing the product, sending quotes, and closing deals. Closed $50,000 working part time using only outbound methods of cold calling and email campaigning. Attended Tech Events like TECHSPO where relationships were built and product demos were done. Obtained a G-Suite Certification. Automated many processes with previous Business Intelligence knowledge. Learned the ways in which startup companies operate and grow.","duration":"Aug 2019 Jun 2020 11 months","duration_short":"11 months","end_date":"Jun 2020","start_date":"Aug 2019","subtitle":"SysCloud","title":"Sales Development Representative/Account Executive Hybrid"}],"url":"https://www.linkedin.com/company/syscloud"},{"company":"Dell EMC","company_id":"dellemc","location":"Cambridge, Massachusetts","positions":[{"description":"Worked on an encompass project that would aid Systems Engineers in accessing their respective customers data quickly and efficiently. Acquired an Information and Storage Management Certification. Also participated in a Mandel training program focused on presenting and helping in customer success. Presented to management regarding different Dell products and the advantages of the entire Dell Technologies package. Worked on an encompass project that would aid Systems Engineers in accessing their respective customers data quickly and efficiently. Acquired an Information and Storage Management Certification. Also participated in a Mandel training program focused on presenting and helping in customer success. Presented to management regarding different Dell products and the advantages of the entire Dell Technologies package.","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"Dell EMC","title":"Pre-Sales Systems Engineer Intern"}],"url":"https://www.linkedin.com/company/dellemc"},{"company":"OceanFirst Bank","company_id":"oceanfirst-bank","location":"Red Bank, New Jersey","positions":[{"description":"Worked on a bank acquisition. Was responsible for handling integration of Sun Bank customers into OceanFirst’s systems. Used SQL Server and NCINO in order to help aid in this integration. Worked on multiple BI projects such as a daily fact-book that would be seen by executive leaders and the CEO. Worked on multiple dashboards in ThoughtSpot in development of a daily check of our data loads. Also responsible for developing code that would be used for file transfers using the Windows Power shell language.","duration":"May 2018 Jun 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2019","start_date":"May 2018","subtitle":"OceanFirst Bank","title":"Business Intelligence Developer"}],"url":"https://www.linkedin.com/company/oceanfirst-bank"}]', '["Ryan Nix “Hamza joined SysCloud as an intern while completing his BA. From the beginning it was apparent Hamza had a passion for technology and was eager to learn about sales. Hamza came in each day and worked really hard. He scheduled demos (through hundreds of outbound calls) for our sales team, attended industry conferences, and by the end was able to present our solution on his own. Hamza is constantly looking to challenge himself and improve his skill set even if it means putting himself in uncomfortable situations. I would recommend Hamza to anyone looking for someone with serious grit and determination.”","Jake Latyschow “With Hamza comes excellence. Plain and simple. Incredible asset to any team and someone you can truly count on to work hard. Driven to succeed and always looking to improve himself.”"]']### Assistant: The agent's job is to counsel clients on risk management strategies, and today the user is reaching out to the agent because they need assistance in developing a comprehensive risk management program for their business.
### Human: Agent: ['Zahed Ali', 'I love meeting new people and learning about their life story. I find great people and discover what matters most to them. Currently working with hiring associates LLC -,as a HR Recruiter My responsibility is Recruiting Negotiation Negotiations till Placement of the candidates in the organization for the project', 'Senior Technical Recruiter', 'BCforward', '[{"company":"BCforward","company_id":"bcforward","industry":"IT Services and IT Consulting","location":"Indianapolis, Indiana, United States","positions":[{"description":"","duration":"Apr 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Apr 2022","subtitle":"BCforward","title":"Senior Technical Recruiter"}],"url":"https://www.linkedin.com/company/bcforward"},{"company":"hiring associates llc","company_id":"hiring-associate-llc","location":"Enola, Pennsylvania, United States","positions":[{"description":"","duration":"Jun 2020 Mar 2022 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2022","start_date":"Jun 2020","subtitle":"hiring associates llc","title":"Senior Executive- TAG"}],"url":"https://www.linkedin.com/company/hiring-associate-llc"},{"company":"XpertVantage","company_id":"xpertvantage","location":"Lemoyne, Pennsylvania","positions":[{"description":"","duration":"Mar 2018 Jan 2020 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jan 2020","start_date":"Mar 2018","subtitle":"XpertVantage","title":"Talent Acquisition Specialist"}],"url":"https://www.linkedin.com/company/xpertvantage"},{"company":"Talenthires","company_id":"talenthires","location":"Hyderabad Area, India","positions":[{"description":"Talent Hires is RPO (Recruitment Process Outsourcing) based Company, which Provide service to clients and vendors.Analyzing the requirements of the client and preparing the search string or criteria for finding the best suitable candidates.Searching for the suitable and available candidates on the job boards like (Monster, Dice, and CareerBuilder).Reviewing the Resumes as per the Client requirements.Identifying the right candidates, by searching jobs portals, internal database and referrals and Hot-lists.Sourcing candidates using Boolean search, databases,search engines and other techniques.Responsible to understand and analyze the requirements in different domain categories.Sourcing consultants from personal network of IT Recruiters and consultants and able to successfully place them in the USUsed all the Tax terms like W2,C2C,1099Can Deal with employers and consultants about the rate part NegotiationCreating and maintaining database of consultants.Emailing the job description and standard set of questions to the suitable candidates.Recruiting candidates for contract and permanent placements for IT positions. Worked for Citizens, GC’s and H-1B candidates.Use Email, phone etc. to contact candidates, submit resumes and ask questions.Negotiate pay rates and discuss various benefits associated with the position.Sound knowledge of Recruitment methodologies and techniques.","duration":"Jan 2016 Mar 2018 2 years 3 months","duration_short":"2 years 3 months","end_date":"Mar 2018","start_date":"Jan 2016","subtitle":"Talenthires","title":"US IT Recruiter"}],"url":"https://www.linkedin.com/company/talenthires"}]', '["Alekhya M “Zahed is one of the best and efficient Recruiters I have worked with. His support and cooperation through the entire process was very timely and responsive. The way he matched my profile and the available positions always gave me the best opportunities to work with. Kept supporting in all the phases of recruitment.”","Praveen S “Zahed is a dedicated and amazing one among the recruiters I dealt so far. He is very responsive and knowledgeable in all stages of hiring process.”"]'] User: ['Meghana Nagendra Babu', "I am currently working as a Software Engineer at Apple. I graduated from the Master's program at Georgia Tech. I am interested in Distributed Systems and its applications.", 'Senior Software Engineer at Apple', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Computers and Electronics Manufacturing","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Feb 2019 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Feb 2019","subtitle":"Apple","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Georgia Institute of Technology","company_id":"georgia-institute-of-technology","location":"Atlanta, Georgia","positions":[{"description":"Course: Computer Networks (CS 3251) by Prof. Constantine DovrolisResponsibilities: Assisting Prof. in preparing assignments, grading assignments, holding office hours and answering questions posted by students on online forums like Piazza. Managing other TAs in the class and coordinating with Prof and the TAs. Course: Computer Networks (CS 3251) by Prof. Constantine DovrolisResponsibilities: Assisting Prof. in preparing assignments, grading assignments, holding office hours and answering questions posted by students on online forums like Piazza. Managing other TAs in the class and coordinating with Prof and the TAs.","duration":"Aug 2018 Dec 2018 5 months","duration_short":"5 months","end_date":"Dec 2018","start_date":"Aug 2018","subtitle":"Georgia Institute of Technology","title":"Lead Teaching Assistant"}],"url":"https://www.linkedin.com/company/georgia-institute-of-technology"},{"company":"Salesforce","company_id":"salesforce","location":"San Francisco Bay Area","positions":[{"description":"• Designed and implemented a stateless distributed notification system for proactive monitoring.• The notification system serves about 750+ users, improving their productivity.• Made a critical termination call asynchronous, leading to improved reliability and cost-savings. • Designed and implemented a stateless distributed notification system for proactive monitoring.• The notification system serves about 750+ users, improving their productivity.• Made a critical termination call asynchronous, leading to improved reliability and cost-savings.","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"Salesforce","title":"Summer 2018 Intern, Software Engineering"}],"url":"https://www.linkedin.com/company/salesforce"},{"company":"Georgia Institute of Technology","company_id":"georgia-institute-of-technology","location":"","positions":[{"description":"Course: Computer Networks (CS 3251) by Prof. Constantine DovrolisResponsibilities: Assisting Prof. in preparing assignments, grading assignments, holding office hours and answering questions posted by students on online forums like Piazza. Course: Computer Networks (CS 3251) by Prof. Constantine DovrolisResponsibilities: Assisting Prof. in preparing assignments, grading assignments, holding office hours and answering questions posted by students on online forums like Piazza.","duration":"Jan 2018 May 2018 5 months","duration_short":"5 months","end_date":"May 2018","start_date":"Jan 2018","subtitle":"Georgia Institute of Technology","title":"Graduate Teaching Assistant"}],"url":"https://www.linkedin.com/company/georgia-institute-of-technology"},{"company":"Microsoft","company_id":"microsoft","location":"Bengaluru Area, India","positions":[{"description":"Hands-on experience of working with a large-scale distributed ETL system.Built an Azure Web API for the Middle-Tier serving up to 100,000 queries every hour.Implemented asynchronous APIs and SQL indexes resulting in 5x speedup.Designed and implemented a secure password management system and a live-site tracking system for the team’s use-cases. Hands-on experience of working with a large-scale distributed ETL system.Built an Azure Web API for the Middle-Tier serving up to 100,000 queries every hour.Implemented asynchronous APIs and SQL indexes resulting in 5x speedup.Designed and implemented a secure password management system and a live-site tracking system for the team’s use-cases.","duration":"Jul 2015 Jul 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2017","start_date":"Jul 2015","subtitle":"Microsoft","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Microsoft","company_id":"microsoft","location":"Bengaluru Area, India","positions":[{"description":"Built an equivalent in-memory tabular model for a multidimensional cube. Performed thorough analysis of the compared working of the two.The model built proved to respond to queries faster than the cube. The model, however, did not support some of the key functionalities that the cube would support for real-time use. Built an equivalent in-memory tabular model for a multidimensional cube. Performed thorough analysis of the compared working of the two.The model built proved to respond to queries faster than the cube. The model, however, did not support some of the key functionalities that the cube would support for real-time use.","duration":"May 2014 Jul 2014 3 months","duration_short":"3 months","end_date":"Jul 2014","start_date":"May 2014","subtitle":"Microsoft","title":"Software Development Intern"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Indian Institute of Science","company_id":"indian-institute-of-science","location":"Bengaluru Area, India","positions":[{"description":"Worked as an intern under Prof. Y. Narahari in the Computer Science and Automation department, IISc, Bangalore. The intern project was on Social Network Analysis. In the project \'Experimental analysis on Influence Coverage in Social Networks\', we experimented and analysed various existing NP-hard algorithms. We orchestrated greedy techniques and analysed them against the existing algorithms to see an improvement in the performance.We presented a paper about our findings in the Paper Presentation competition held in SJCE, Mysore. We were awarded the best paper award.","duration":"Jun 2013 Aug 2013 3 months","duration_short":"3 months","end_date":"Aug 2013","start_date":"Jun 2013","subtitle":"Indian Institute of Science","title":"Summer Intern"}],"url":"https://www.linkedin.com/company/indian-institute-of-science"}]', '["Divya Chandrasekharan “I worked as a PM when Meghana was a developer on my feature team. Meghana is an extremely dependable engineer with a keen eye towards timely delivery. She has been an asset to the team also due to her attention to detail and methodical approach to work.”","nagendra babu “Meghana is a self-made girl with positive attitude. She has an immaculate power to grasp things and her analytical skills are unique. Highly talented, can easily gel with people, result oriented and can lead a group very successfully. ”"]']### Assistant: The agent's job is to recruit and place candidates in organizations, and today, the agent is reaching out to the user because they have identified them as a potential candidate for a software engineering position at a company.
### Human: Agent: ['Charles Stock', 'Approaching 20 years in the industry as a software engineer. One thing I have learned in this time is that good, clean refined code takes a lot of time to produce. In order to accomplish this an engineer needs patience and resilience as he/she must contend with impatient customers, estimates, schedules, budgets, pressures from project leads, and any other distraction that threatens the process of writing good code.', 'Senior Software Engineer at Honeywell Process Solutions', 'Honeywell Process Solutions', '[{"company":"Honeywell Process Solutions","company_id":"honeywell","industry":"Electrical/Electronic Manufacturing","location":"Fort Washington, PA","positions":[{"description":"","duration":"Oct 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Oct 2017","subtitle":"Honeywell Process Solutions","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/honeywell"},{"company":"RES Software","company_id":"ressoftware","location":"Radnor, Pennsylvania","positions":[{"description":"Senior-level programmer in Research and Development. SW Engineer in an international Sustaining Engineering team for the company’s flagship product - user workspace management. Support engineering team is our “customer”. Mastered use of Visual Studio 2017 as an IDE where projects are coded in C#, C++, Visual Basic, XML, Advanced Installer scripts, and batch scripts. Coverage includes all layers: UI, system, database, installers, as well as unit tests.Senior Software Engineer – Sustaining Software Engineering • Investigate, research and resolve software bugs reported both internally and by customers. • Help convert legacy VB logic and components to a C# equivalent. • Make improvements and enhancements to application as requested or needed: UI consistency, system performance, accessibility, inter-process communication and security. • Use remote debugging and pair programming to refine code changes to modules. • Work to enforce code standards in all modules. Create/maintain reusable methods and logic. • Use SQL to verify and monitor programmatic changes to SQL Server database. • Setup and participate in regression triage for quarterly service releases. • Setup and chair weekly group code review meetings for the team which proved to significantly reduce regression and further bugs in our changes. This also optimized a three-site distributed scrum crew. The team worked from the US, the Netherlands and Romania. • Support and manage the codebase and incremental builds in shared development environment so testers always have the latest product. • Meet in daily scrum with team to discuss weekly planning with support team and my daily outlook.","duration":"May 2014 - Present 7 years 7 months","duration_short":"7 years 7 months","end_date":"Present","start_date":"May 2014","subtitle":"RES Software","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/ressoftware"},{"company":"SunGard Financial Systems","company_id":"sungard-financial-systems","location":"Malvern, Pennsylvania","positions":[{"description":"Senior-level developer for a real-time, web-based asset management and custody solution that supports wealth management, institutional trust and global custody operations for top tier financial organizations, private banks and brokers. System development is done in a multi-OS environment (IBM AIX and Windows). Daily development tasks currently require use of C/C++, FORTRAN, PL/I, .NET, XML, shell scripting, and Oracle DB.Senior Software Engineer - Custom Solutions Team (2007 - 2014)• Work on billable projects that are accounted towards company revenue.• Aid in business analysis for all new requests to enhance our applications.• Communicate with the users to collect requirements for each request.• Research and estimate effort required for each enhancement and draft a statement of work.• For each signed agreement, create functional and technical specifications (database changes). • Present design solution to forum of senior-level members that range from product management to expert-level programmers. • Code and unit test all approved design solutions.• Once code is complete the project is submitted to application change control committee.• Deliver presentation in expert areas to co-workers on an annual basis.Senior Software Engineer – Development Team (2003 - 2007)• Research user submissions of issues with the system. • Present solutions to team members in code reviews. • Fix defective software. • Occasionally participate in software enhancement projects.","duration":"Dec 2003 May 2014 10 years 6 months","duration_short":"10 years 6 months","end_date":"May 2014","start_date":"Dec 2003","subtitle":"SunGard Financial Systems","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/sungard-financial-systems"},{"company":"Electronic Warfare Associates (EWA)","company_id":"ewa","location":"Mount Laurel, NJ","positions":[{"description":"","duration":"Jan 2002 Oct 2003 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 2003","start_date":"Jan 2002","subtitle":"Electronic Warfare Associates (EWA)","title":"Staff Software Engineer"}],"url":"https://www.linkedin.com/company/ewa"},{"company":"Vanguard","company_id":"vanguard","location":"Malvern, PA","positions":[{"description":"","duration":"Jun 1998 May 2001 3 years","duration_short":"3 years","end_date":"May 2001","start_date":"Jun 1998","subtitle":"Vanguard","title":"Information Systems Engineer"}],"url":"https://www.linkedin.com/company/vanguard"},{"company":"Bell Atlantic","company_id":null,"location":"Greater Philadelphia Area","positions":[{"description":"","duration":"Aug 1997 May 1998 10 months","duration_short":"10 months","end_date":"May 1998","start_date":"Aug 1997","subtitle":"Bell Atlantic","title":"Software Engineer"}],"url":""},{"company":"Lockheed Martin","company_id":"lockheed-martin","location":"Valley Forge, PA","positions":[{"description":"","duration":"Dec 1995 Aug 1997 1 year 9 months","duration_short":"1 year 9 months","end_date":"Aug 1997","start_date":"Dec 1995","subtitle":"Lockheed Martin","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/lockheed-martin"}]', '["Arie Blonk “I have worked with Charles Stock for about 3 years on a day to day basis. I appreciate his kindness and willingness to improve every day. Contribution of Charles during the last 3 years: - Perform Root Cause Analysis of customer issues. - Advise our Support Department with possible workarounds. - Make bug fixes. - Implement new features. - Dispatch/coordinate work-load during regression testing. - Organise and supervise \\"Code Review Breakout Sessions\\" where we reviewed our changes as a team. It was definately not my choice to see Charles go. I will miss him in our team. ”","Ralph van Roosmalen “I hired Charles as Software Engineer for RES Software. He is a very modest person and I really liked his contribution to the team as a person. He has a great sense of humor and really cares about his colleagues. He was able to get himself up and running in a very short time. To master the complexity of the code base in months and be able to work independently where necessary. He was also always willing to help his team members and customers. I loved working together with Charles and would hire him definitely again if I could! ”"]'] User: ['Jagerkal Sneha Kulkarni', 'A seasoned Business Analyst with domain expertise in Supply Chain Marketing, Distribution Operations, Banking, Insurance, Utility Services & Healthcare!', 'Business Analyst', 'Strategic Staffing Solutions - DTE', '[{"company":"Strategic Staffing Solutions - DTE","company_id":null,"location":"Michigan, United States","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions - DTE","title":"Business Analyst"}],"url":""},{"company":"Strategic Staffing Solutions","company_id":"strategic-staffing-solutions","location":"Michigan","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/strategic-staffing-solutions"},{"company":"Centene Corporation","company_id":"centene-corporation","location":"Detroit, Michigan, United States","positions":[{"description":"","duration":"Sep 2020 Feb 2021 6 months","duration_short":"6 months","end_date":"Feb 2021","start_date":"Sep 2020","subtitle":"Centene Corporation","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/centene-corporation"}]', '["Arun Kunnummal “A hard core workaholic with a chilled attitude. The pressure situations she is in, will never reflect in Sneha\'s work or actions. And be assured the assignments to be completed within the time frame with zero errors. Above all the best mentor for Juniors in organization”","Alexander Suresh Thomas “During Sneha\'s 3 years tenure with Hewlett Packard Financial Services, her dedication and hard work were admirable. She worked well with stakeholders from different levels. She was also one of the recipients of the quarterly Hall of Fame award which was only given to individuals who have significant contribution towards the company\'s quarterly performance.”"]']### Assistant: The agent's job is to provide software engineering expertise, and today the user is reaching out to the agent because they need assistance in implementing new features for their business analysis project.
### Human: Agent: ['Cy Hundley', "I love animals. I believe honoring and memorializing them through my life's work as an artist is an important and worthwhile endeavor. If you, or your business have the need for my services, perhaps as an important gift for another, then please contact me today to get on my schedule. Illustration, murals, fine art reproductions and products round out my daily work as a full time artist. I would love to meet you, and disuss any project, or help you to solve any problem needing artwork. Please contact me from either of my websites: petportraitsbycy.com, or artbycy.com.", 'Artist: Fine Art, Mural, Illustration', 'Art By Cy', '[{"company":"Art By Cy","company_id":null,"location":"Boulder Colorado","positions":[{"description":"I specialize in Pet, Wildlife, Flower and Garden fine art, realistic painting and drawing. I have an extensive line of original artworks and reproductions, including Prints, Posters, Greeting Cards and other handmade gifts and products available on a retail, and wholesale basis. Quantity with quality is no problem. As a commission artist, I specialize in Pet Portraiture, but am also sought after for Mural work, both in the private and corporate sectors. Lastly I am a strong Illustrator, from books to product graphics, I have a long list of happy clients. My reproduced products are available in quantity, and many of my original images are also available for license.You may see examples of everything above and learn more about me at either of my websites: www.artbycy.com, or for Pet Portraits: www.petportraitsbycy.com, and can visit my online store here: https://www.etsy.com/shop/ArtByCy","duration":"May 1990 - Present 31 years 10 months","duration_short":"31 years 10 months","end_date":"Present","start_date":"May 1990","subtitle":"Art By Cy","title":"Pet, Wildlife, & Nature Artist"}],"url":""},{"company":"Cy Hundley, Artist @ArtByCy","company_id":null,"location":"","positions":[{"description":"","duration":"May 1990 - Present 31 years 10 months","duration_short":"31 years 10 months","end_date":"Present","start_date":"May 1990","subtitle":"Cy Hundley, Artist @ArtByCy","title":"Fine art, Illustration & Mural artist"}],"url":""},{"company":"Cy Hundley Artist","company_id":null,"location":"","positions":[{"description":"30+ years of being commissioned for many Hundreds of Art works and Murals, and published Illustrations. Want references, Just ask!Publishing history:Book Cover and illustrations: \\"The Marshals, No man\'s Land\\" by Tim Deal 2016 Featured Artist: Life + Dog Magazine, May issue 2013* Juanita’s Restaurant Ad. Colorado Daily Newspaper: January 18 2007 “Welcome Back” page 8. Line Drawing.Complete Book Illustrations. “Intuitive Cooking” By Joanne Saltzman. 2006. “Stargazer” pastel, Digital Graphics Magazine, September 2004, page 39.Adventure Artist, Cuestix International, 30+ Individual PaintingsTransferred Onto pool cues and sold internationally since January 2000.","duration":"Jan 1980 - Present 42 years 2 months","duration_short":"42 years 2 months","end_date":"Present","start_date":"Jan 1980","subtitle":"Cy Hundley Artist","title":"Commissioned Artist/Illustrator/Muralist"}],"url":""}]', '["Dan Cashmore “Cy Produced a portrait of my dog Anya and my wife and we\'re astounded with the detail and quality that he put together of my Samoyed Husky. He truly has a gift that I have not seen in any other pet portrait artist. We also ended up getting charcoal portraits done of our cats. The quality, value, and professionalism is unbeatable. If you really want a quality ever lasting memory of your pet, working with Cy is a no brainier.”","Theresa Bullock “My fiancé hired Cy to do a portrait of our cat Achilles who had just been diagnosed with cancer. It was a surprise gift for me for our Anniversary. The painting is so beautiful, detailed, and captures Achilles perfectly! I can\'t believe the perfection and detail that went into this painting.. I love it! Thanks Cy!”"]'] User: ['Dawn Labenski', 'Currently work with residential homeowners to transform rooms into into fresh and inviting living space through use of color, texture, light, atmosphere and organization with an artistic flair.', 'Color and Design Consultant', 'Kevin Ryan Professional Painters', '[{"company":"Kevin Ryan Professional Painters","company_id":null,"location":"Barnstable/Yarmouth Area, Massachusetts","positions":[{"description":"Residential interior/exterior painting, specializing in trim, cabinets, furniture restoration, color matching.Murals and decorative finishes.Color consultation.","duration":"Jul 2010 - Present 11 years 2 months","duration_short":"11 years 2 months","end_date":"Present","start_date":"Jul 2010","subtitle":"Kevin Ryan Professional Painters","title":"Field Services Supervisor"}],"url":""},{"company":"Dream In Color","company_id":null,"location":"","positions":[{"description":"\\"Achieving a designer look on a homeowner budget.\\" rejuvenate anything from a wall to entire house* color and design consulting* faux and decorative finishes* custom interior painting","duration":"Mar 2008 - Present 13 years 6 months","duration_short":"13 years 6 months","end_date":"Present","start_date":"Mar 2008","subtitle":"Dream In Color","title":"Design and Color Consultant"}],"url":""},{"company":"Landmark Education","company_id":null,"location":"","positions":[{"description":"Lead teams in registration and production for three-day trainings in transformational learning.","duration":"2009 2012 3 years","duration_short":"3 years","end_date":"2012","start_date":"2009","subtitle":"Landmark Education","title":"Advanced Course Registration Team, Production Assistant"}],"url":""},{"company":"Catchlight Painting, Inc","company_id":null,"location":"","positions":[{"description":"Specialized in color matching and refinishing interior and exterior stain, paint and decorative finishes. Produced sample boards for client approval. Responsible for supervising crew, and maintaining budget, materials and company vehicle on high-end residential projects.","duration":"Jul 2009 Oct 2010 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2010","start_date":"Jul 2009","subtitle":"Catchlight Painting, Inc","title":"Lead Painter"}],"url":""},{"company":"Young Ideas Painting and Design","company_id":null,"location":"","positions":[{"description":"Worked closely with homeowners, painting and general contractors, architects and designers to coordinate application of standard and specialty paint and stain colors/ finishes for high-end residences in Boston and surrounding suburbs. Specialized in faux finish techniques such as color wash, strie, linnen, suede, stripes, wood grain, granite, marble, metalic.Supervised crew membersConsulted with manufacturers for troubleshooting and finding superior products.","duration":"Aug 2002 Sep 2008 6 years 2 months","duration_short":"6 years 2 months","end_date":"Sep 2008","start_date":"Aug 2002","subtitle":"Young Ideas Painting and Design","title":"Decorative Paint and Color Specialist"}],"url":""},{"company":"Fine Interior Finishes","company_id":null,"location":"","positions":[{"description":"Custom color mixing and application of Venetian plaster for restaurant and high-end residential clients.Color matching and application of faux wood technique refreshing golden oak beams and trim to blend with new custom built cherry kitchen cabinetry.","duration":"Oct 2002 Jan 2003 4 months","duration_short":"4 months","end_date":"Jan 2003","start_date":"Oct 2002","subtitle":"Fine Interior Finishes","title":"Faux Finish Specialist"}],"url":""}]', '["“Dawn is detail oriented, focused, and hard working. She provides a very thorough and professional service. I highly recommend hiring her.”","“Dawn has an impeccable color sense, a wealth of innovative ideas, and a command of her materials as well as an effervescent personality. She’s creative and clever with large and small projects alike. She selected color combinations that worked well in my home office that I wouldn’t have arrived at on my own. She solved a lighting and privacy issue in my main office by drawing images on handmade paper that continues to get compliments years later. I heartily recommend Dawn for her design work, color consulting and painting. She’ll brainstorm and collaborate with you, and takes the time to get to know your interests, needs and proposed use of space. She listens and is honest and respectful. Plus, you can’t beat the smile and sense of humor! Marcia Weiss, Psychotherapist, Collaborative Psychotherapy”"]']### Assistant: The agent's job is to create custom pet portraits and wildlife artwork, and today the user is reaching out to the agent because they need assistance with color consultation and decorative finishes for a residential project.
### Human: Agent: ['Michelle Scaro Kivett, VBS', "Specialties: Sales, Voluntary benefits, Strategic client relationships, HR responsibilities, Training and development, Natural leader, Client focused with follow through as a high priority. In addition to Michelle Kivett's insurance experience, she owned and operated a small business for 8 years and is familiar with the various details facing the small business owner. Michelle grew the business to over 100 consultants, over 30 full time employees and expanded into 11 different states.", 'Team Lead at Mylo, a Lockton Company', 'Mylo, a Lockton Company', '[{"company":"Mylo, a Lockton Company","company_id":"mylo-insurance","industry":"Insurance","location":"Kansas City, Missouri Area","positions":[{"description":"Team Lead for Small Group Benefits for Mylo, the fast and friendly digital insurance expert that confidently guides individuals and small businesses through a range of top-rated plans in one easy-to-navigate spot. Powered by Lockton (the world’s largest privately held insurance broker), Mylo combines today’s tech with 50 years of trusted experience. And a GREAT place to work! Team Lead for Small Group Benefits for Mylo, the fast and friendly digital insurance expert that confidently guides individuals and small businesses through a range of top-rated plans in one easy-to-navigate spot. Powered by Lockton (the world’s largest privately held insurance broker), Mylo combines today’s tech with 50 years of trusted experience. And a GREAT place to work!","duration":"Aug 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Mylo, a Lockton Company","title":"Team Lead"}],"url":"https://www.linkedin.com/company/mylo-insurance"},{"company":"Bukaty Companies","company_id":"bukaty-companies","location":"Overland Park, KS","positions":[{"description":"","duration":"Jan 2019 Aug 2019 8 months","duration_short":"8 months","end_date":"Aug 2019","start_date":"Jan 2019","subtitle":"Bukaty Companies","title":"Account Manager"}],"url":"https://www.linkedin.com/company/bukaty-companies"},{"company":"Truss LLC","company_id":"truss-llc","location":"Kansas City, Missouri","positions":[{"description":"Responsibilities included; collaborating with the various employee benefit teams to assess current portfolio and seek solutions to help enhance their existing lines of coverages, making recommendations based on needs analysis, providing benefit communications for employers and employees, conducting open enrollment meetings, one on one meetings with employees, help to onboard new hires with our clients, conflict resolution, training on voluntary benefits to team members, among other responsibilities.","duration":"Jun 2017 Dec 2018 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2018","start_date":"Jun 2017","subtitle":"Truss LLC","title":"Client Executive, Enhanced Benefits"}],"url":"https://www.linkedin.com/company/truss-llc"},{"company":"Kemper Benefits","company_id":null,"location":"Kansas City, Missouri Area","positions":[{"description":"In today\'s changing landscape of employee benefits, voluntary benefits are becoming a significant addition to the employee benefit package. I specialize in these benefits and work with brokers to implement strategies that provide solutions for their groups. From the initial meeting to installing a group and making sure they run smoothly through the year is my priority. Kemper Benefits offers that support and offers products which can help the employee feel more secure with their benefit package and how it relates to their wellbeing.","duration":"Mar 2016 May 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2017","start_date":"Mar 2016","subtitle":"Kemper Benefits","title":"Regional Sales Manager"}],"url":""},{"company":"Humana","company_id":"humana","location":null,"positions":[{"description":"I work with Brokers and their clients to help offer solutions to complete their employee benefit portfolio, specifically voluntary benefits. After having worked as an Enrollment Advisor for Humana for almost 2 years, I am very familiar with all facets of workplace voluntary benefits.","duration":"Sep 2012 Mar 2016 3 years 7 months","duration_short":"3 years 7 months","end_date":"Mar 2016","start_date":"Sep 2012","subtitle":"Humana","title":"Specialty Sales Executive"},{"description":"","duration":"Jan 2011 Sep 2012 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2012","start_date":"Jan 2011","subtitle":"Humana","title":"Enrollment Advisor"}],"url":"https://www.linkedin.com/company/humana"},{"company":"Benefits Design Group","company_id":null,"location":"","positions":[{"description":"My specialty is working with the small business owner in designing and implementing employee benefit packages. As the health care industry changes we find that employee meetings are vital to help the individuals understand their benefits. We will bring in a client relations specialist from the various carriers to help answer any questions in detail. In addition to working with the business owner, we also work with the employees on a one on one basis to help establish a values based planned approach to reaching financial and personal goals.","duration":"Jan 2006 Dec 2010 5 years","duration_short":"5 years","end_date":"Dec 2010","start_date":"Jan 2006","subtitle":"Benefits Design Group","title":"Marketing Assistant/Broker"}],"url":""},{"company":"MaddyBags","company_id":null,"location":"","positions":[{"description":"custom design handbag company. Our consultants did home parties where their guests designed their own handbags. custom design handbag company. Our consultants did home parties where their guests designed their own handbags.","duration":"Jan 2000 Jan 2008 8 years 1 month","duration_short":"8 years 1 month","end_date":"Jan 2008","start_date":"Jan 2000","subtitle":"MaddyBags","title":"Owner"}],"url":""}]', '["Don Scaro “Michelle is a detailed person and very personable in servicing existing client base. She is an asset to any firm she works for.”","Tamecia Richmond GBDS “Michelle Hodges is doing great with her career as an Enrollment Advisor, she uses what she learned from working in the broker/agent community and applies it to her current role. Michelle is very knowledgeable about our industry, and uses it to her advantage, she knows how to get a sale out of just about anyone. Michelle is an \\"Out of the Box\\" thinker and strategist. I really enjoy working with Michelle.”"]'] User: ['Tracy Bielaczyc', 'Having been in the insurance industry since 1995 and working within a wide range of roles I consider myself a benefit resource. I have experience working with groups of all sizes including addressing individual insurance needs. My focus is on providing superior service to all of my clients and policy holders. Specialties: Hearing what the customer needs and meeting those needs in an efficient, expedient manner.', 'Employee Benefits Enroller at iBenefit Communication, Inc', 'iBenefit Communication, Inc', '[{"company":"iBenefit Communication, Inc","company_id":"ibenefit-communication-llc","industry":"Insurance","location":"Anywhere I\'m Needed","positions":[{"description":"I help employees understand their benefits provided by the employers. I assist them in choosing which benefits will best meet their needs and those of their family. I help employees understand their benefits provided by the employers. I assist them in choosing which benefits will best meet their needs and those of their family.","duration":"Nov 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Nov 2019","subtitle":"iBenefit Communication, Inc","title":"Employee Benefits Enroller"}],"url":"https://www.linkedin.com/company/ibenefit-communication-llc"},{"company":"C&M Insurance Services, Inc.","company_id":null,"location":"","positions":[{"description":"Sales associate and insurance consultant. I make connections in the area communities and assist in getting service to our policyholders. It\'s my goal to provide superior service and touch people\'s lives in a positive way. Sales associate and insurance consultant. I make connections in the area communities and assist in getting service to our policyholders. It\'s my goal to provide superior service and touch people\'s lives in a positive way.","duration":"Jun 2008 - Present 13 years 9 months","duration_short":"13 years 9 months","end_date":"Present","start_date":"Jun 2008","subtitle":"C&M Insurance Services, Inc.","title":"Group Benefits Consultant"}],"url":""},{"company":"Aflac","company_id":"aflac","location":"","positions":[{"description":"Coordinated the process of sales training for the state for new agents and on-going training for veterans. Training in classroom as well as in the field with regard to technology, product and process. Coordinated the process of sales training for the state for new agents and on-going training for veterans. Training in classroom as well as in the field with regard to technology, product and process.","duration":"Dec 2003 Apr 2007 3 years 5 months","duration_short":"3 years 5 months","end_date":"Apr 2007","start_date":"Dec 2003","subtitle":"Aflac","title":"State Training Coordinator"}],"url":"https://www.linkedin.com/company/aflac"},{"company":"Brown and Brown, Inc. formerly ALCOS","company_id":"alcos","location":"Sterling Heights, Michigan","positions":[{"description":"I assisted with enrollments for new employer groups with regard to their benefit plans. I educated employees and completed enrollments with their carriers. I assisted with enrollments for new employer groups with regard to their benefit plans. I educated employees and completed enrollments with their carriers.","duration":"Mar 2001 Dec 2003 2 years 10 months","duration_short":"2 years 10 months","end_date":"Dec 2003","start_date":"Mar 2001","subtitle":"Brown and Brown, Inc. formerly ALCOS","title":"Enrollment Coordinator"}],"url":"https://www.linkedin.com/company/alcos"},{"company":"Metropolitan Life Insurance Company","company_id":"metlife","location":"","positions":[{"description":"Starting with customer service providing benefit info to the GM retiree group (375,000 and counting) then moving into management of a team of CSR\'s. Favorite part of job: Classroom training of new associates on process and procedure. Starting with customer service providing benefit info to the GM retiree group (375,000 and counting) then moving into management of a team of CSR\'s. Favorite part of job: Classroom training of new associates on process and procedure.","duration":"Feb 1995 Feb 2001 6 years 1 month","duration_short":"6 years 1 month","end_date":"Feb 2001","start_date":"Feb 1995","subtitle":"Metropolitan Life Insurance Company","title":"Supervisor-GM Benefits"}],"url":"https://www.linkedin.com/company/metlife"}]', '["Sue Justice, LIC, REBC® “I enjoyed working with Tracy. She is high energy and enthusiastic in everything she does. She channels her energy into her work (employee benefits) resulting in a high level of quality, knowledge and creativity. Her clients come first - always have - always will.”","Jennifer Brown Barbour, MBA, SPHR “Tracy\'s attention to detail and customer concern is impeccable. She was willing to go the extra mile and add a personal touch to the information services for my clients for her product. Her interpersonal savvy and organizational agility are not only noteworthy, but superlative, especially in her line of work.”"]']### Assistant: The agent's job is to provide superior service to clients and policyholders, and today the user is reaching out to the agent because they need assistance in choosing the benefits that will best meet their needs and those of their family.
### Human: Agent: ['Mickey N.', 'Mickey is an innovative & dynamic executive with Senior Transformation, Corporate Development, Strategic Decision Making & Planning, Digital IT, Information Technology, Enterprise PMO - Portfolio/Program/Project/Product, & Customer Experience successes. He is accountable for $730 million programs at diverse Fortune 100 Corporations, Healthcare, Federal/Local government, & Start-up organizations. His passion, expertise, & talent for championing change and agility enables vision, strategy, & tactics that result in positive paradigm shifts, new ways of working, innovation, and excellence successes. He has earned a trusted reputation for robust business solutions creating value, managing complex relationships, & achieving service excellence with a servant leader & people 1st philosophy. HONORS: 2021 Global Award Recognition "Top 8 Best Organization" Healthcare - InnovAge 2021 Elected to PMI Board of Directors - VP Programs 2021 COVID-19 Crisis Leadership Mentor PMO Global Alliance 2020 PMO Global Awards Expert Judge 2018 PMI Contributor - global standard for ORGANIZATIONAL PROJECT MANAGEMENT. 2017 PMO Expert Speaker - Expanding the Value of PMO@Houston 2017 PMI Global Project Management Advisory Group 2016 PMO Symposium Expert Host & Speaker@San Diego 2016 PMI Global Project Excellence Award 2016 IS Leadership Academy Coach 2015 Quality Award PMO Project Methodology - 59% KPI Improvement 2012 ITIL Expert Speaker “Real World Continuous Improvement” 2012 Award PMO Shared Services Los Angeles 2012 Orange County Satisfaction Award 2007 President Award Crisis Management Firestorms EXPERTISE: Vision, Culture, Strategy, PMO, Program, Product Management, BPO, B2B, B2C - Built 5 recognized PMO Organizations. Organizational Change Management Certified (CMP, ACMP standards). Strategic Planning & Capital Budgets/P&L - directly accountable for $730 million & 99% Cap/Op-Ex performance. Service Delivery, Customer Experience (CX), Journey Mapping, UI/UX. Shared Services Expert, Service Level Management Expert, IT Service Management Digital Transformation, Healthcare EHR, EMR, Epic Transformation. Data Governance, Cloud SAAS. Growth Transformation, New Construction (De Novo), Merger & Acquisitions. Productivity - 59% KPI Improvement. Certified Project Management Professional, Agile/Scrum. Certified Six Sigma Black Belt, Design Thinking, Value Stream. Certified ITIL Expert, Software Development Life Cycle - SDLC Expert. Desktop, Network, Wireless, Architecture, Service Desk, Datacenter. *Healthcare, Medical, Telehealth Biometric Devices.', '🔹Award-winning🔹Digital Transformation🔹Strategic EPMO Expert🔹Ops Excellence🔹Board Member🔹Author🔹IT Executive🔹', 'InnovAge', '[{"company":"InnovAge","company_id":"myinnovage","industry":"Hospital & Health Care","location":"United States","positions":[{"description":"","duration":"Mar 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Mar 2021","subtitle":"InnovAge","title":"Vice President - Chief Enterprise PMO & Transformation IT Executive"}],"url":"https://www.linkedin.com/company/myinnovage"},{"company":"Project Management Institute","company_id":"projectmanagementinstitute","location":"","positions":[{"description":"","duration":"Dec 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Project Management Institute","title":"Vice President of Programs, SD Board of Directors"}],"url":"https://www.linkedin.com/company/projectmanagementinstitute"},{"company":"University of Southern California","company_id":"university-of-southern-california","location":"Los Angeles, California, United States","positions":[{"description":"","duration":"May 2018 Mar 2021 2 years 11 months","duration_short":"2 years 11 months","end_date":"Mar 2021","start_date":"May 2018","subtitle":"University of Southern California","title":"Enterprise PMO & IT Digital Transformation Executive"}],"url":"https://www.linkedin.com/company/university-of-southern-california"},{"company":"Scripps Health","company_id":"scripps-health","location":"San Diego, California, United States","positions":[{"description":"","duration":"Sep 2013 Apr 2018 4 years 8 months","duration_short":"4 years 8 months","end_date":"Apr 2018","start_date":"Sep 2013","subtitle":"Scripps Health","title":"Head of IS Program Management Office & Service Delivery"}],"url":"https://www.linkedin.com/company/scripps-health"},{"company":"Xerox","company_id":"xerox","location":"Orange County, California, United States","positions":[{"description":"","duration":"Jun 2011 Jul 2013 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jul 2013","start_date":"Jun 2011","subtitle":"Xerox","title":"VP Transformation Executive - Program Management Office - PMO / TMO"}],"url":"https://www.linkedin.com/company/xerox"},{"company":"Northrop Grumman","company_id":"northrop-grumman-corporation","location":"San Diego, California, United States","positions":[{"description":"","duration":"Jun 2003 Jun 2011 8 years 1 month","duration_short":"8 years 1 month","end_date":"Jun 2011","start_date":"Jun 2003","subtitle":"Northrop Grumman","title":"Head of PMO & ITSM - County of San Diego & U.S Dept. Homeland Security PMO"}],"url":"https://www.linkedin.com/company/northrop-grumman-corporation"},{"company":"IntelliSpace","company_id":"intellispace","location":"New York, New York, United States","positions":[{"description":"","duration":"Jan 2000 Oct 2003 3 years 10 months","duration_short":"3 years 10 months","end_date":"Oct 2003","start_date":"Jan 2000","subtitle":"IntelliSpace","title":"VP Technology & Operations- Western Region"}],"url":"https://www.linkedin.com/company/intellispace"},{"company":"Winstar Communications","company_id":"winstar-communications","location":"Los Angeles, California, United States","positions":[{"description":"","duration":"Jan 1997 Dec 2000 4 years","duration_short":"4 years","end_date":"Dec 2000","start_date":"Jan 1997","subtitle":"Winstar Communications","title":"Senior Manager IT Network Engineering - Southern California"}],"url":"https://www.linkedin.com/company/winstar-communications"}]', '["Anne Silva “ Mickey and I worked together for more than a year in the Transformation Management Office at USC. Mickey is a true servant leader - always looking to lead his employees to becoming better and more engaged. His mentorship was instrumental to me. He always had such a positive can-do attitude - always looking for the greater good vs looking out for himself. Mickey’s patience, sense of humor and willingness to work as hard as his team - contributes to the fact that he’s a great leader. He’s always generous with his guidance with diversity and inclusion tip of mind. I was also lucky enough to see Mickey’s commitment to the community first-hand. I would recommend Mickey for any leadership position. ”","Janice Lee “Mickey is an awesome leader who genuinely takes care of his team and their growth. At USC ITS, he had established a great EPMO team from scratch as hiring people and building the structure with best practice. His expertise in project management provided not only the strong leadership and direction but also coaching and mentoring to his team members. It was my honor to work closely with him. ”"]'] User: ['Jagerkal Sneha Kulkarni', 'A seasoned Business Analyst with domain expertise in Supply Chain Marketing, Distribution Operations, Banking, Insurance, Utility Services & Healthcare!', 'Business Analyst', 'Strategic Staffing Solutions - DTE', '[{"company":"Strategic Staffing Solutions - DTE","company_id":null,"location":"Michigan, United States","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions - DTE","title":"Business Analyst"}],"url":""},{"company":"Strategic Staffing Solutions","company_id":"strategic-staffing-solutions","location":"Michigan","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/strategic-staffing-solutions"},{"company":"Centene Corporation","company_id":"centene-corporation","location":"Detroit, Michigan, United States","positions":[{"description":"","duration":"Sep 2020 Feb 2021 6 months","duration_short":"6 months","end_date":"Feb 2021","start_date":"Sep 2020","subtitle":"Centene Corporation","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/centene-corporation"}]', '["Arun Kunnummal “A hard core workaholic with a chilled attitude. The pressure situations she is in, will never reflect in Sneha\'s work or actions. And be assured the assignments to be completed within the time frame with zero errors. Above all the best mentor for Juniors in organization”","Alexander Suresh Thomas “During Sneha\'s 3 years tenure with Hewlett Packard Financial Services, her dedication and hard work were admirable. She worked well with stakeholders from different levels. She was also one of the recipients of the quarterly Hall of Fame award which was only given to individuals who have significant contribution towards the company\'s quarterly performance.”"]']### Assistant: The agent's job is to connect with professionals in the industry. Today, the agent is reaching out to the user because they need to discuss potential collaboration on a supply chain marketing project.
### Human: Agent: ['Todd Matzat', 'Experienced insurance executive with a demonstrated history of business building and high-quality client service. Skilled in marketing, sales, team-building and management. Strong business development professional.', 'President at STL Risk Management LLC', 'STL Risk Management LLC', '[{"company":"STL Risk Management LLC","company_id":"stl-risk","industry":"Insurance","location":"St Louis, Missouri, United States","positions":[{"description":"","duration":"Jan 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Jan 2020","subtitle":"STL Risk Management LLC","title":"President"}],"url":"https://www.linkedin.com/company/stl-risk"},{"company":"Legacy Trust Life LLC","company_id":null,"location":"Greater St. Louis Area","positions":[{"description":"Brand Development, Sales Management, Investor Relations, Corporate Leadership Brand Development, Sales Management, Investor Relations, Corporate Leadership","duration":"Jan 2013 Jan 2020 7 years 1 month","duration_short":"7 years 1 month","end_date":"Jan 2020","start_date":"Jan 2013","subtitle":"Legacy Trust Life LLC","title":"President"}],"url":""},{"company":"Halo Group, Inc.","company_id":"halo-group-inc.","location":"","positions":[{"description":"Halo Select is a nationwide insurance services firm dedicated to providing quality products and service to our clients and agents nationwide. We specialize in Health, Life, Dental, Senior and Accident insurance for individuals and groups. We also provide technology solutions to the insurance industry.Visit our website at www.reformagent.com or www.haloselect.com. Halo Select is a nationwide insurance services firm dedicated to providing quality products and service to our clients and agents nationwide. We specialize in Health, Life, Dental, Senior and Accident insurance for individuals and groups. We also provide technology solutions to the insurance industry.Visit our website at www.reformagent.com or www.haloselect.com.","duration":"Dec 2009 Jul 2012 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jul 2012","start_date":"Dec 2009","subtitle":"Halo Group, Inc.","title":"Executive Vice-President"}],"url":"https://www.linkedin.com/company/halo-group-inc."},{"company":"Homeland HealthCare Inc.","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Sep 2007 Dec 2009 2 years 4 months","duration_short":"2 years 4 months","end_date":"Dec 2009","start_date":"Sep 2007","subtitle":"Homeland HealthCare Inc.","title":"National Sales Manager"}],"url":""},{"company":"Texas Converged Networks Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2002 Sep 2007 5 years 7 months","duration_short":"5 years 7 months","end_date":"Sep 2007","start_date":"Mar 2002","subtitle":"Texas Converged Networks Inc.","title":"Founder/President"}],"url":""}]', '["John Paul Spees “Todd is truly interested in helping people and he is a good businessman. I can certainly recommend him.”","Judy Taylor “Todd is a great leader, motivator and strategic planner. He mentored me into multiple promotions during my career at Homeland Healthcare as he built a sales force and sales organization where none had existed. Any company lucky enough to get him is fortunate, indeed.”"]'] User: ['Jeff Nixon', 'High-impact, collaborative business leader with a strong record of achievements in highly competitive industries. Proven capacity for leading a winning cultural to foster productive innovation while preserving company identity. Successful P & L manager -- especially skilled at recognizing trends and opportunities, then deploying resources to capitalize on them. Solid history of innovative leadership, continuous improvement, product development, managing leading-edge technology and delivering excellent products and services.', 'Chief Operating Officer at Proponent', 'Proponent', '[{"company":"Proponent","company_id":"proponent","industry":"Aviation & Aerospace","location":"Orange County, California Area","positions":[{"description":"Supporting directly the global day-to-day activities of our operations, sales, materials management and manufacturing teams. Providing leadership on key strategies and initiatives.","duration":"Nov 2017 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Nov 2017","subtitle":"Proponent","title":"Chief Operating Officer"}],"url":"https://www.linkedin.com/company/proponent"},{"company":"Highland Solutions","company_id":"highland-chicago","location":"Greater Chicago Area","positions":[{"description":"Led the day-to-day operational activities of the business including finance, human resources, process delivery, sales/marketing, executive client and partner relationships, IT, legal and accounting. Also providing leadership on strategy development and deployment.","duration":"2012 Nov 2017 5 years","duration_short":"5 years","end_date":"Nov 2017","start_date":"2012","subtitle":"Highland Solutions","title":"President and Chief Operating Officer"}],"url":"https://www.linkedin.com/company/highland-chicago"},{"company":"W.W. Grainger","company_id":"w.w.-grainger","location":"","positions":[{"description":"Develop and operate start-up for-fee services division complimentary to the product-based distribution business. Provide leadership on key corporate initiatives.","duration":"2010 2012 2 years","duration_short":"2 years","end_date":"2012","start_date":"2010","subtitle":"W.W. Grainger","title":"Vice President, General Manager U.S. Services"}],"url":"https://www.linkedin.com/company/w.w.-grainger"},{"company":"Vision Point of Sale, Inc.","company_id":"vision-point-of-sale-inc.","location":"","positions":[{"description":"Led day-to-day operations of the entire business, including finance, manufacturing, service and sales. Responsible for the development of new markets and products/services.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Vision Point of Sale, Inc.","title":"President and COO"}],"url":"https://www.linkedin.com/company/vision-point-of-sale-inc."},{"company":"Gustafson Lighting","company_id":null,"location":"","positions":[{"description":"Responsible for all aspects of the business, including new market development, process improvements and financial performance. Member of the Board of Directors.","duration":"2005 2008 3 years","duration_short":"3 years","end_date":"2008","start_date":"2005","subtitle":"Gustafson Lighting","title":"CEO"}],"url":""},{"company":"W.W. Grainger","company_id":"w.w.-grainger","location":"","positions":[{"description":"Responsible for the turnaround and ongoing operations of the division. Led new client growth initiatives and the development of the leadership team.","duration":"2000 2005 5 years","duration_short":"5 years","end_date":"2005","start_date":"2000","subtitle":"W.W. Grainger","title":"Vice President and General Manager"}],"url":"https://www.linkedin.com/company/w.w.-grainger"},{"company":"SPX Corporation","company_id":"spx-flow","location":"","positions":[{"description":"Led all sales efforts in North America and later ran the Canadian division of the company. Responsible for legislative efforts in key markets and the turnaround of the Canadian business.","duration":"1997 2000 3 years","duration_short":"3 years","end_date":"2000","start_date":"1997","subtitle":"SPX Corporation","title":"General Manager"}],"url":"https://www.linkedin.com/company/spx-flow"},{"company":"W.W. Grainger","company_id":null,"location":"","positions":[{"description":"Led both corporate and field sales organizations, as well as acting lead on major contract negotiations with Fortune 500 companies.","duration":"1987 1997 10 years","duration_short":"10 years","end_date":"1997","start_date":"1987","subtitle":"W.W. Grainger","title":"Corporate Sales/District Sales Management"}],"url":""}]', '["“Jeff has a great combination of leadership, entrepreneurial spirit, integrity, and intellect. As I led a portion of Grainger\'s IT organization, Jeff was leading an entrepreneurial venture that required him to regularly navigate and motivate at the senior executive level within Grainger, acquisition targets, and key Vendors. While being comfortable and effective interacting and influencing at the senior executive level - Jeff\'s open and engaging demeanor allowed him to be a motivating organizational leader across all levels within Graingers. I frequently saw Grainger\'s senior leadership team look to Jeff to lead key internal initiatives, which speaks to the confidence Jeff builds within an organization; and I worked well with Jeff on matters of technology and innovative solutions within the areas he led.”","“I have known Jeff for years in various capacities at Grainger. During this time several traits were always apparent to me. These were: 1. Intelligence and sound judgment. 2. A strong work ethic combined with high level leadership skills. 3.The ability to blend a strategic view with tactical, risk and legal elements in order to analyze a problem and provide a solution, and 4. Persistence in achieving goals and the right solution within organizational parameters. These traits make Jeff a valued executive asset to any organization.”"]']### Assistant: The agent's job is to provide high-quality insurance products and services, and today the user is reaching out to the agent because they need assistance with implementing innovative solutions to enhance their company's operational efficiency and profitability.
### Human: Agent: ['David Rogue', 'NOW HIRING - STORE MANAGERS & ASSISTANT MANAGERS Must be, dynamic, entrepreneurial, and motivated individuals, who are looking to grow and develop their skill sets in an ever changing business environment. If you are passionate about people, care about your customers and are results driven, then DM me your resume today! My true strength and passion is business building, through people development and training, efficiency organization, operational excellence and planning & allocation. Specialties: Coach/trainer/Leader, Budgeting, Event Planning, Fixture/Shop/Store Development, Staffworks Proficient & Operations Expert.', 'District Manager at West Marine', 'West Marine', '[{"company":"West Marine","company_id":"west-marine","industry":"Retail","location":null,"positions":[{"description":"","duration":"Oct 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Oct 2020","subtitle":"West Marine","title":"District Manager"},{"description":"Exceed the sales goal of the retail/wholesale business unit through planning, coordinating and managing all operations of the store. These operations include: ensuring an excellent sales and customer service experience with retail and Pro customers, exceeding the store\'s annual sales goal, accountability for the Profit and Loss statement, inventory shrinkage, coaching and developing associates and bench strengthening managers, while creating a high quality of work life result.","duration":"May 2014 Oct 2020 6 years 6 months","duration_short":"6 years 6 months","end_date":"Oct 2020","start_date":"May 2014","subtitle":"West Marine","title":"General Manager"}],"url":"https://www.linkedin.com/company/west-marine"},{"company":"Nine West Group","company_id":"nine-west-group","location":"750 Lexington Ave","positions":[{"description":"Develop, Manage and Grow multiple NYC locations through client services, brand/product evaluation and team training and development. Develop, Manage and Grow multiple NYC locations through client services, brand/product evaluation and team training and development.","duration":"Aug 2012 May 2014 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2014","start_date":"Aug 2012","subtitle":"Nine West Group","title":"NYC Market Manager"}],"url":"https://www.linkedin.com/company/nine-west-group"},{"company":"Joe Fresh","company_id":null,"location":"3 NYC locations","positions":[{"description":"Open new stores, develop and set up new systems and store operations. Open new stores, develop and set up new systems and store operations.","duration":"Aug 2011 Aug 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2012","start_date":"Aug 2011","subtitle":"Joe Fresh","title":"NYC Store Director"}],"url":""},{"company":"American Eagle Outfitters","company_id":"american-eagle-outfitters","location":"","positions":[{"description":"Develop, train and motivate teams at 5 stores while increasing year over year sales 20% Develop, train and motivate teams at 5 stores while increasing year over year sales 20%","duration":"Sep 2009 Aug 2011 2 years","duration_short":"2 years","end_date":"Aug 2011","start_date":"Sep 2009","subtitle":"American Eagle Outfitters","title":"District Manager"}],"url":"https://www.linkedin.com/company/american-eagle-outfitters"},{"company":"Esprit","company_id":"esprit","location":"","positions":[{"description":"All store operations and sales. All store operations and sales.","duration":"Oct 2005 Sep 2009 4 years","duration_short":"4 years","end_date":"Sep 2009","start_date":"Oct 2005","subtitle":"Esprit","title":"Area Manager"}],"url":"https://www.linkedin.com/company/esprit"},{"company":"Banana Republic / Old Navy","company_id":"gap-inc--banana-republic","location":"","positions":[{"description":"\uf0e0 Implementation of new flow maps.\uf0e0 Coordination with DM to reallocate sale merchandise.\uf0e0 Training and Development of Department Leads to anticipate trends, react to business, and prepare for weekly sales promotions.\uf0e0 Established a successful Shipment Receiving Program, increased productivity three-fold.\uf0e0 Consistently met and exceeded all sales goals.\uf0e0 Excellent track record of employee retention.\uf0e0 Chosen as the Brand Credit Card Specialist.\uf0e0 Formulated pricing policies on merchandise according to requirements for profitability of store operations.","duration":"Mar 2003 Oct 2005 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2005","start_date":"Mar 2003","subtitle":"Banana Republic / Old Navy","title":"Associate Manager Operations"}],"url":"https://www.linkedin.com/company/gap-inc--banana-republic"}]', '["Jonathan Jochimsen, MBA “I knew that I wanted David on my team within the first five minutes of meeting with him. David has a passion for developing top talent and creating an environment where his team can succeed. David is easily one of the most dedicated and hard working managers that I have ever had work for me. He took his merchandising, operations and people management skills and was able to make changes to a business that everyone before had thought could not be fixed. I am pretty sure that David does not know the meaning of the word impossible. It was for all of these reasons that I recommended David to take my place and run the district when I left. David is a great leader and I have no doubt I will work with him again in the future.”","Brandon Berretta-Paris “David has always displayed a high degree of integrity, responsibility; he is very organized and extremely competent. His communication skills, both written and verbal, are excellent. He is also a most dependable team player. His good judgment and mature outlook ensure a logical and practical approach to his endeavors. David would be an asset to any organization, and I am happy to give him my wholehearted endorsement. If you have any questions, please do not hesitate to contact me.”"]'] User: ['Maria Arevalo', "Experienced Store Manager with a demonstrated history of working in the retail industry. Skilled in Guest Service, Sales, Leadership, Team Building and Training and Development. Strong sales professional with a Bachelor's degree focused in English Language and Literature, Business Management, and Psychology from the University of Miami.", 'General Merchandise Team Lead', 'Target', '[{"company":"Target","company_id":"target","industry":"Retail","location":null,"positions":[{"description":"","duration":"May 2021 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"May 2021","subtitle":"Target","title":"General Merchandise Team Lead"},{"description":"","duration":"May 2019 May 2021 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2021","start_date":"May 2019","subtitle":"Target","title":"Service and Engagement Team Lead"},{"description":"","duration":"Oct 2017 May 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2019","start_date":"Oct 2017","subtitle":"Target","title":"Sales Floor Team Member"}],"url":"https://www.linkedin.com/company/target"},{"company":"Family Dollar","company_id":"family-dollar","location":null,"positions":[{"description":"","duration":"2016 Aug 2017 1 year","duration_short":"1 year","end_date":"Aug 2017","start_date":"2016","subtitle":"Family Dollar","title":"District Training Manager"},{"description":"","duration":"Jun 2012 Apr 2016 3 years 11 months","duration_short":"3 years 11 months","end_date":"Apr 2016","start_date":"Jun 2012","subtitle":"Family Dollar","title":"Store Manager"}],"url":"https://www.linkedin.com/company/family-dollar"}]', '["David Mahon “I\'ve worked with Maria in many contexts over several years. She is among the most talented, dedicated, and gifted person I have met.”","Aaron Jackson “Maria worked with us at Target in North Carolina. During our time together she held the position of Service & Engagement Team Leader. I am compelled to write this recommendation simply because Maria did such an amazing job with us. She is very much a leader who leads with compassion, drives for results and expects accountability and results from her team and those around her. Maria does well with balancing recognition while recognizing and developing her teams opportunities. This helps create and maintain a strong buy in from her team. ”"]']### Assistant: The agent's job is to recruit and hire store managers and assistant managers, and today the user is reaching out to the agent because they are interested in applying for a store management position at their company.
### Human: Agent: ['Carolyn Coon', 'Seasoned graphic design professional with expertise in direct marketing and fundraising for nonprofits and political clients. Specialties: Managing multiple projects under tight deadlines and budgets. Proficient in Adobe CC: Photoshop, Illustrator, InDesign, Acrobat Professional, Dreamweaver, QuarkXpress, HTML, CSS. Working knowledge of JavaScript and WordPress', 'Owner, Starfish Design', 'Starfish Design', '[{"company":"Starfish Design","company_id":"starfish-design","industry":"Graphic Design","location":"Washington D.C. Metro Area","positions":[{"description":"Maxi and Caples award winning graphic design studio specializing in direct marketing for non-profit and for-profit clients. Over 30 years of design experience, more than 20 years in the non-profit direct mail fundraising community. Active in web design and marketing since 1996.I provide services to a wide range of clients from veteran groups to animal welfare, marketing organizations, political candidates, printers, list companies, and more! Maxi and Caples award winning graphic design studio specializing in direct marketing for non-profit and for-profit clients. Over 30 years of design experience, more than 20 years in the non-profit direct mail fundraising community. Active in web design and marketing since 1996.I provide services to a wide range of clients from veteran groups to animal welfare, marketing organizations, political candidates, printers, list companies, and more!","duration":"Mar 1989 - Present 33 years 4 months","duration_short":"33 years 4 months","end_date":"Present","start_date":"Mar 1989","subtitle":"Starfish Design","title":"Owner"}],"url":"https://www.linkedin.com/company/starfish-design"},{"company":"Queen Anne’s County Animal Services","company_id":null,"location":"Queenstown, MD","positions":[{"description":"• Marketed shelter animals through multiple channels.• Maintained shelter’s Petfinder and Facebook pages and website.• Prepared and executed monthly adoption campaigns, including flyer/ad design, onlinepromotion and press releases.• Planned and collaborated with volunteer group on shelter events.• Handled acknowledgement letters to donors and created and maintained donor database.• Assisted with animal adoptions, foster placements and area rescue groups to place animals. • Marketed shelter animals through multiple channels.• Maintained shelter’s Petfinder and Facebook pages and website.• Prepared and executed monthly adoption campaigns, including flyer/ad design, onlinepromotion and press releases.• Planned and collaborated with volunteer group on shelter events.• Handled acknowledgement letters to donors and created and maintained donor database.• Assisted with animal adoptions, foster placements and area rescue groups to place animals.","duration":"Oct 2012 Apr 2013 7 months","duration_short":"7 months","end_date":"Apr 2013","start_date":"Oct 2012","subtitle":"Queen Anne’s County Animal Services","title":"Administrative Assistant"}],"url":""},{"company":"Insider\'s Guide","company_id":null,"location":"","positions":[{"description":"Responsible for the production and maintainence of The Insiders’ Guide website. Trained individual staff and interns in HTML production and design. Coordinated the production of online advertising project and individual websites. Designed book covers, books and other print collateral. Responsible for the production and maintainence of The Insiders’ Guide website. Trained individual staff and interns in HTML production and design. Coordinated the production of online advertising project and individual websites. Designed book covers, books and other print collateral.","duration":"May 1997 Apr 1998 1 year","duration_short":"1 year","end_date":"Apr 1998","start_date":"May 1997","subtitle":"Insider\'s Guide","title":"Senior Online Graphic Artist"}],"url":""},{"company":"Adams Hussey and Associates","company_id":"chapman-cubine-allen-hussey","location":"Washington D.C. Metro Area","positions":[{"description":"Worked closely with account staff to develop successful fundraising package designs for nonprofit and political clients. Hired and supervised graphic designers and interns. Worked closely with account staff to develop successful fundraising package designs for nonprofit and political clients. Hired and supervised graphic designers and interns.","duration":"1994 1996 2 years","duration_short":"2 years","end_date":"1996","start_date":"1994","subtitle":"Adams Hussey and Associates","title":"Art Director"}],"url":"https://www.linkedin.com/company/chapman-cubine-allen-hussey"},{"company":"CDR Fundraising Group","company_id":"cdr-fundraising-group","location":"","positions":[{"description":"Responsible for the design of direct marketing packages, newsletters, and logos for national non-profit organizations. Develop concepts with account executives, copywriters and clients. System administrator for the Macintosh network. Responsible for the design of direct marketing packages, newsletters, and logos for national non-profit organizations. Develop concepts with account executives, copywriters and clients. System administrator for the Macintosh network.","duration":"Feb 1989 Sep 1994 5 years 8 months","duration_short":"5 years 8 months","end_date":"Sep 1994","start_date":"Feb 1989","subtitle":"CDR Fundraising Group","title":"Graphic Design"}],"url":"https://www.linkedin.com/company/cdr-fundraising-group"},{"company":"Erol\'s Video","company_id":null,"location":"","positions":[{"description":"Supervised creative team responsible for design and production of video club related materials. Managed incoming jobs to meet tight deadlines. Interacted with typesetters, printers, photographers, and clients throughout all phases of the advertising project. Supervised creative team responsible for design and production of video club related materials. Managed incoming jobs to meet tight deadlines. Interacted with typesetters, printers, photographers, and clients throughout all phases of the advertising project.","duration":"1985 1988 3 years","duration_short":"3 years","end_date":"1988","start_date":"1985","subtitle":"Erol\'s Video","title":"Graphic Designer/Project Manager"}],"url":""}]', '["Nicole Gyorfi Titus “I have worked with Carolyn on countless projects and I will continue to hire her! Carolyn\'s work is always on point and completed on time. She excels at client communication, working to identify potential problems early and be honest about timelines. Carolyn has come through for me with quick turn-arounds and has pinch hit in emergencies. I really can\'t say enough about her. I\'ll work with her again and again, and refer colleagues to her on a regular basis.”","Lisa S. “I\'ve worked with Carolyn for many years, and she always makes my copy and concepts look good with fresh, clean, compelling design. She is known around the industry for high-quality work at a fair price. You\'ll love her!”"]'] User: ['Bill Harvey', 'Specialties: Variable Data Printing Solutions for both Color and Black & White Equipment.', 'Production Print Analyst at Repro Products', 'Repro Products', '[{"company":"Repro Products","company_id":"repro-products","industry":"Architecture and Planning","location":null,"positions":[{"description":"","duration":"Jan 2018 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Repro Products","title":"Production Print Analyst"},{"description":"","duration":"Jan 2018 Aug 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2019","start_date":"Jan 2018","subtitle":"Repro Products","title":"Xante Authorized Service Agent"}],"url":"https://www.linkedin.com/company/repro-products"},{"company":"Repro Products Inc","company_id":null,"location":"Smyrna, Georgia","positions":[{"description":"","duration":"Jan 2018 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Repro Products Inc","title":"Production Print Analyst"}],"url":""},{"company":"Service Technologies Inc","company_id":null,"location":null,"positions":[{"description":"Utilizing support from Xante Headquarters in Mobile AL, I demonstrate, install, train, repair, and provide post sale support for approximate 40 customers for the Xante Digital Production Press, Xante Digital Envelope Press, and the Impressia in the Atlanta area.","duration":"Oct 2009 Nov 2017 8 years 2 months","duration_short":"8 years 2 months","end_date":"Nov 2017","start_date":"Oct 2009","subtitle":"Service Technologies Inc","title":"Authorized Xante Service Agent"},{"description":"Provide company wide support for re-certification of Off-Lease EFI Fiery Controllers and Creo Color Servers. Repair, software reload, and patch installation for Konica Minolta based controllers and print engines.","duration":"Aug 2006 Nov 2017 11 years 4 months","duration_short":"11 years 4 months","end_date":"Nov 2017","start_date":"Aug 2006","subtitle":"Service Technologies Inc","title":"Color RIP Recertification Specialist"},{"description":"","duration":"Aug 2002 Nov 2017 15 years 4 months","duration_short":"15 years 4 months","end_date":"Nov 2017","start_date":"Aug 2002","subtitle":"Service Technologies Inc","title":"Sr. Systems Analyst"}],"url":""},{"company":"Service Technologies","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"Utilizing our Software Partners Objectif Lune and PTI Marketing Technologies, I demonstrate, sell, train, and provide post sale support for approximately 45 Variable data customers in the Atlanta area. Software products include PlanetPress, PrintShop Mail, Fusion Pro VDP (desktop and server). Utilizing our Software Partners Objectif Lune and PTI Marketing Technologies, I demonstrate, sell, train, and provide post sale support for approximately 45 Variable data customers in the Atlanta area. Software products include PlanetPress, PrintShop Mail, Fusion Pro VDP (desktop and server).","duration":"Aug 2002 Nov 2017 15 years 4 months","duration_short":"15 years 4 months","end_date":"Nov 2017","start_date":"Aug 2002","subtitle":"Service Technologies","title":"Variable Data Specialist"}],"url":""},{"company":"Xerox Corp","company_id":"xerox","location":"","positions":[{"description":"","duration":"1978 2001 23 years","duration_short":"23 years","end_date":"2001","start_date":"1978","subtitle":"Xerox Corp","title":"Systems Analyst"}],"url":"https://www.linkedin.com/company/xerox"}]', '["Marty Froescher “Bill is true professional and a problem solver who is efficient and personable.”","Calvin Kirkland “Bill always was, and remains, one of the most knowledgeable and conscientious professionals in his chosen fields of endeavor. Should you ever get the chance to be a beneficiary of his services, you should do so without hesitation.”"]']### Assistant: The agent's job is to provide variable data printing solutions, while today the user is reaching out to the agent because they need assistance with installing and training on a Xante Digital Production Press.
### Human: Agent: ['Todd Elliott', 'RateLinx is an industry-leading logistics and transportation SaaS provider. We are recognized in four Gartner industry reports, and we provide shippers with data-driven TMS, real-time visibility, freight audit, and transportation analytics solutions. We help our customers lower costs, improve service, and optimize operations by delivering their logistics and transportation data in a single platform. Our industry-leading, AI-driven data quality provides accurate data, advanced analytics, and reports to power customers’ visibility across orders, tracking, and invoices. But we’re more than a technology provider. We’re our customer’s collaborative data partner. Our values-driven team of innovative thinkers uses our data-first approach “Logistics-in-3D℠” to help shippers diagnose problems in their logistics and supply chain networks, develop data-validated solutions, and deploy new solutions easily and confidently.', 'Vice President Operations at RateLinx', 'RateLinx', '[{"company":"RateLinx","company_id":"ratelinx","industry":"Transportation, Logistics and Storage","location":null,"positions":[{"description":"Fostering collaboration inside and outside of RateLinx to deliver business value to the customer and increase overall customer experience. Lead Customer Success Management and internal teams to build reliable customer solutions. Demonstrating and teaching leadership, ensuring customer satisfaction at all times, and contributing to the improvement of Enterprise Operations.","duration":"Apr 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Apr 2021","subtitle":"RateLinx","title":"Vice President Operations"},{"description":"Responsible to manage all internal and external organizational risk including Service Organization Controls (SOC) Type 1 & Type 2, Cyber Security and all other Enterprise risks. Chairperson of the company Risk Committee and Lead Facilitator for Enterprise Hazard Assessment analysis and mitigation strategies. ESSENTIAL DUTIES AND RESPONSIBILITIES • Develop policies, programs, systems, and processes to ensure risk mitigation is functioning• Analyze and report enterprise risks• Develop risk profile reports for each risk unit• Develop organizational risk and safety training and Enterprise communication • Ensure Risk Management policies and strategies are in compliance with applicable regulations and rating agency standards• Analyze and measure financial impact on the organization• Lead Business Insurance procurement and management• Ensure protocols are in place for incident response","duration":"Jul 2019 Apr 2021 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 2021","start_date":"Jul 2019","subtitle":"RateLinx","title":"Director of Risk Management"},{"description":"","duration":"Dec 2018 Jul 2019 8 months","duration_short":"8 months","end_date":"Jul 2019","start_date":"Dec 2018","subtitle":"RateLinx","title":"Director of Client Engagement"},{"description":"RateLinx is the only logistics software provider to create integrated actionable data with no IT resources required. Our proprietary software integrates data to automate thousands of known supply chain decisions. Our team collaborates with you to find previously unknown opportunities. With our Radar Track & Trace℠ and Intelligent Invoice Management℠ RateLinx gives you complete visibility into your supply chain in real time, allowing you to develop and deploy strategies that increase efficiency and reduce costs.","duration":"Oct 2018 Dec 2018 3 months","duration_short":"3 months","end_date":"Dec 2018","start_date":"Oct 2018","subtitle":"RateLinx","title":"Director of Shared Services"}],"url":"https://www.linkedin.com/company/ratelinx"},{"company":"Plexus Corp.","company_id":"plexus","location":null,"positions":[{"description":"* Design and implementation of site Zero Defect Plan (ZDP) for Aerospace & Defense sector* Responsible for Lean Sigma transformation for 1,200 associate manufacturing site* Business operations improvement including: Global Supply Chain design, Quality CAPA culture and process change management and New Product Introduction profitability modeling* Mentoring site Engineers in Problem Solving and Root Cause Corrective Action methodologies","duration":"Aug 2017 Aug 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2018","start_date":"Aug 2017","subtitle":"Plexus Corp.","title":"Senior Continuous Improvement Leader"},{"description":"* Responsible for Operational Leadership and Tactical Execution of Aerospace & Defense Factory* Efficient Execution Required to Meet Customer and Business Objectives* Drive Continuous Improvement Initiatives to Assure Product and Process are Compliant to Internal, Industry and Customer Quality Standards* Drive Productivity and Financial Performance of the Factory\'s Workforce to Achieve Corporate and Factory Level Metric Goals","duration":"Dec 2016 Aug 2017 9 months","duration_short":"9 months","end_date":"Aug 2017","start_date":"Dec 2016","subtitle":"Plexus Corp.","title":"Focus Factory Manager - Aerospace & Defense Sector"},{"description":"","duration":"Jan 2016 Nov 2016 11 months","duration_short":"11 months","end_date":"Nov 2016","start_date":"Jan 2016","subtitle":"Plexus Corp.","title":"Senior Continuous Improvement Leader"},{"description":"Provide operations with continuous improvement guidance to effectively improve Plexus Standard Of Excellence maturity, Line of Site (LOS) initiatives, and cost efficiencies. Provide strategic, tactical support and execution of value stream management, utilizing DMAIC, Kaizen and other methodologies that eliminate waste. Support Continuous Improvement Director in leading project management and supporting / mentoring green and yellow belts. Provide PSOE training and resources to the site.","duration":"Sep 2015 Jan 2016 5 months","duration_short":"5 months","end_date":"Jan 2016","start_date":"Sep 2015","subtitle":"Plexus Corp.","title":"Continuous Improvement Leader"}],"url":"https://www.linkedin.com/company/plexus"},{"company":"Altitude Risk Management, LLC","company_id":null,"location":"","positions":[{"description":"Risk Management services provided to the renewable energy sector and supply chain manufacturers Risk Management services provided to the renewable energy sector and supply chain manufacturers","duration":"Mar 2010 Dec 2016 6 years 10 months","duration_short":"6 years 10 months","end_date":"Dec 2016","start_date":"Mar 2010","subtitle":"Altitude Risk Management, LLC","title":"Owner Consultant"}],"url":""},{"company":"Johnson Insurance Services, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2001 Feb 2010 8 years 8 months","duration_short":"8 years 8 months","end_date":"Feb 2010","start_date":"Jul 2001","subtitle":"Johnson Insurance Services, LLC","title":"Vice President"}],"url":""},{"company":"Yeomans-Lathrop Insurance","company_id":null,"location":"","positions":[{"description":"","duration":"1997 2001 4 years","duration_short":"4 years","end_date":"2001","start_date":"1997","subtitle":"Yeomans-Lathrop Insurance","title":"Senior Managing Partner"}],"url":""}]', '["Blair Plamann “I worked with Todd over a 4 year duration at Plexus Corp. Todd has been an instrumental change agent and employee advocate for all in any role he held at Plexus. He was apart of numerous hiring teams, and interviews, always focusing on a candidate\'s potential and promise over technical talent. Todd has also been an HR advocate, bridging the gap between people and processes, and even helped drive our Kaizen event by looking at more effective ways to move candidates through our current process while providing the best candidate experience. Todd\'s business acumen and passion for people is palpable. His energy and commitment to his work and co-workers is second to none. Any company would be fortunate to have him. ”","Tina Lemke “Todd is an amazing manager and leader. He is a true servant leader has helped me grow tremendously in my career. He truly cares about the growth of his team and culture, and not just about what is in it for him. Todd has taught me so much about project management and change management, two areas that he truly excels at. Todd is also an inspiration to work with. He can lead with such grace like it is effortless and always has a positive, “we can get it done” type of attitude. He was defiantly born to lead and it shows.”"]'] User: ['Dorothy Pearce', 'OBJECTIVE: I am an Executive Assistant with extensive experience supporting Executive Management members. QUALIFICATIONS: I possess excellent organizational skills; able to multi-task in a fast-paced environment; great team player willing to work hard and "go the extra mile"; strong work ethic and guided by personal principles. Specialties: Ability to keep the Executive organized and make sure he is fully prepared for meetings and travel. I welcome the Executive to offload business related, as well as personal, tasks on me, to make sure he can focus on the business at hand.', 'Retired', 'TIAA-CREF', '[{"company":"TIAA-CREF","company_id":"tiaa","industry":"Financial Services","location":"","positions":[{"description":"","duration":"Jan 2011 - Present 11 years 3 months","duration_short":"11 years 3 months","end_date":"Present","start_date":"Jan 2011","subtitle":"TIAA-CREF","title":"Senior Administrative Assistant to the SVP, Communications and Marketing"}],"url":"https://www.linkedin.com/company/tiaa"},{"company":"GenOn Energy, Inc., formerly Mirant Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2006 Dec 2010 4 years 10 months","duration_short":"4 years 10 months","end_date":"Dec 2010","start_date":"Mar 2006","subtitle":"GenOn Energy, Inc., formerly Mirant Corporation","title":"Executive Assistant to the Senior Vice President, Asset Management"}],"url":""},{"company":"Computer Associates International, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"May 1985 Feb 2006 20 years 10 months","duration_short":"20 years 10 months","end_date":"Feb 2006","start_date":"May 1985","subtitle":"Computer Associates International, Inc.","title":"Administrative Assistant to the Senior Vice President and General Manager"}],"url":""},{"company":"Applied Data Research, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"1985 1988 3 years","duration_short":"3 years","end_date":"1988","start_date":"1985","subtitle":"Applied Data Research, Inc.","title":"Administrative Assistant"}],"url":""}]', '["Jim Berryhill “Dorothy and I worked together at Applied Data Research and then at Computer Associates. Highly competent and professional, Dorothy is an individual you can always count on to go above and beyond expectations. She is a pleasure to work with and has a positive attitude and pleasant demeanor that enhances the workplace. Dorothy consistently gives the extra effort that makes a difference for the business and the people with whom she works. I recommend Dorothy enthusiastically, she is an asset to any endeavor and a trusted colleague.”","Stacey Gelber, SPHR, SHRM-SCP “I had the pleasure of working with Dorothy at CA. Dorothy is a very loyal, diplomatic, and professional employee. Dorothy can communicate and work with all levels of employees including Executive Management Teams, and Senior Level Vice Presidents. Dorothy is extremely dependable in all matters of confidential nature. I would not hesitate in bringing her on board or recommending her to any organization she would be proud to represent.”"]']### Assistant: The agent's job is to provide logistics and transportation solutions, and today, the user is reaching out to the agent because they need assistance in organizing executive travel arrangements for a business conference.
### Human: Agent: ['Charles Hansen', '10+ years experience assisting companies identify, recruit, and retain key talent to grow their business and increase profitability. Please feel free to connect: www.chrecruiters.com', 'Relationship Builder \| Talent Finder \| Top Ranked Recruiter', 'CH Recruiters', '[{"company":"CH Recruiters","company_id":"ch-recruiters","location":"Salt Lake City, Utah, United States","positions":[{"description":"Executive agency specializing in Chief / President / VP / Director / Manager level searches in Accounting / Finance / Marketing / Operation roles in Salt Lake and Utah counties and the San Francisco Bay Area. Executive agency specializing in Chief / President / VP / Director / Manager level searches in Accounting / Finance / Marketing / Operation roles in Salt Lake and Utah counties and the San Francisco Bay Area.","duration":"Feb 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Feb 2022","subtitle":"CH Recruiters","title":"Executive Recruiter"}],"url":"https://www.linkedin.com/company/ch-recruiters"},{"company":"Gava Talent Solutions","company_id":"gava-talent","location":"San Francisco Bay Area & Greater Salt Lake City Area","positions":[{"description":"","duration":"Sep 2018 Feb 2022 3 years 6 months","duration_short":"3 years 6 months","end_date":"Feb 2022","start_date":"Sep 2018","subtitle":"Gava Talent Solutions","title":"Talent Solutions Manager"}],"url":"https://www.linkedin.com/company/gava-talent"},{"company":"UFS Management","company_id":"ufs-management","location":"Greater Salt Lake City Area","positions":[{"description":"","duration":"Apr 2018 Aug 2018 5 months","duration_short":"5 months","end_date":"Aug 2018","start_date":"Apr 2018","subtitle":"UFS Management","title":"Senior Corporate Recruiter"}],"url":"https://www.linkedin.com/company/ufs-management"},{"company":"Professional Recruiters","company_id":"professional-recruiters","location":"Greater Salt Lake City Area","positions":[{"description":"","duration":"May 2016 Apr 2018 2 years","duration_short":"2 years","end_date":"Apr 2018","start_date":"May 2016","subtitle":"Professional Recruiters","title":"Senior Recruiter"}],"url":"https://www.linkedin.com/company/professional-recruiters"},{"company":"Recruiting Connection","company_id":"recruiting-connection","location":"Greater Salt Lake City Area","positions":[{"description":"","duration":"Jun 2012 Sep 2015 3 years 4 months","duration_short":"3 years 4 months","end_date":"Sep 2015","start_date":"Jun 2012","subtitle":"Recruiting Connection","title":"Recruiter"}],"url":"https://www.linkedin.com/company/recruiting-connection"},{"company":"Strayer University","company_id":"strayer-university","location":"Sandy, Utah","positions":[{"description":"","duration":"Apr 2010 Apr 2012 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2012","start_date":"Apr 2010","subtitle":"Strayer University","title":"Recruiting Manager - Admissions"}],"url":"https://www.linkedin.com/company/strayer-university"},{"company":"Allstate","company_id":"allstate","location":"Salt Lake City, Utah","positions":[{"description":"","duration":"Apr 2008 Mar 2010 2 years","duration_short":"2 years","end_date":"Mar 2010","start_date":"Apr 2008","subtitle":"Allstate","title":"Producer P&C"}],"url":"https://www.linkedin.com/company/allstate"},{"company":"Raintree Resorts International, LLC","company_id":"raintree-resorts-international-llc","location":"Park City, Utah","positions":[{"description":"","duration":"Sep 2007 Mar 2008 7 months","duration_short":"7 months","end_date":"Mar 2008","start_date":"Sep 2007","subtitle":"Raintree Resorts International, LLC","title":"Vacation Ownership Sales"}],"url":"https://www.linkedin.com/company/raintree-resorts-international-llc"},{"company":"Shell Vacations Club","company_id":"shell-vacations-club","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Nov 2006 Aug 2007 10 months","duration_short":"10 months","end_date":"Aug 2007","start_date":"Nov 2006","subtitle":"Shell Vacations Club","title":"Vacation Ownership Sales"}],"url":"https://www.linkedin.com/company/shell-vacations-club"},{"company":"University of Phoenix","company_id":"university-of-phoenix","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Jan 2003 Oct 2006 3 years 10 months","duration_short":"3 years 10 months","end_date":"Oct 2006","start_date":"Jan 2003","subtitle":"University of Phoenix","title":"Admissions Recruiter"}],"url":"https://www.linkedin.com/company/university-of-phoenix"}]', '["Preeti Lokagariwar “I have known and worked with Charles for over 3 years. His ability to connect with people and form strong relationships is one of his core strengths. Not only, is he great with people, but also has an exceptional eye for talent, which allows him to seamlessly discern, the right talent for his clients. Charles, also has always been, one of the most loved team members on the team due to his fun-loving attitude, positive thinking, and his inert ability to keep people around him smiling. He is one of the best relationship builders, I have had the pleasure to work with and I have learned a lot from him about “People” in general. I hope for and wish him continued success in the future.”","Shelly Reich - SHRM CP “I have known Charles for many years. He is a trusted recruiter, with a unique ability to provide quality candidates. Charles has provided my firm with outstanding mid-level and C-level candidates always keeping in mind our desire to identify extraordinary talented candidates. I view him as a trusted source, and always enjoy working with him. ”"]'] User: ['Stephanie Scott Johnson', 'Human Resources professional/consultant with extensive experience in Talent Management, Full Cycle Recruiting, Employee Relations, Coaching, Onboarding, Strategic Planning, EOS, Employee Programs and more!', 'Human Resources Professional, Talent Development, Employee Programs', 'Grey New York', '[{"company":"Grey New York","company_id":null,"location":"New York, New York, United States","positions":[{"description":"","duration":"Sep 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Grey New York","title":"Associate Director Talent Development"}],"url":""},{"company":"Grey Midwest","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2020 Sep 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2021","start_date":"Jun 2020","subtitle":"Grey Midwest","title":"Talent Acquisition Manager"}],"url":""},{"company":"strategichr-human resources experts","company_id":"strategichr-human-resources-experts","location":"Cincinnati, Ohio","positions":[{"description":"Human Resources Services:Roles: Director, Manager, Program Coordinator, Generalist, Recruiter.Providing leadership, management and direction to the HR function. Implementation and management of “Best Practices “ to promote a healthy and productive work environment.HR Consultant:Corporate, private and Nonprofit environments.HR management/program consultant services to clients for short and long term contractual assignments. Employee Relations, Comp/Benefits, EOS Management, On-boarding, coaching and more. Full cycle recruitment, all levels including entry level to professional positions in various industries. Other task, Job postings, sourcing, phone screens, interviews, recommendations, background and reference checks. Utilization of various techniques and other strategies to deliver results. Diversity, inclusion & equity initiatives and management.","duration":"Jun 2015 Sep 2021 6 years 4 months","duration_short":"6 years 4 months","end_date":"Sep 2021","start_date":"Jun 2015","subtitle":"strategichr-human resources experts","title":"Human Resources Management, Talent Manager, Consultant"}],"url":"https://www.linkedin.com/company/strategichr-human-resources-experts"},{"company":"Self-employed","company_id":null,"location":"Cincinnati, Ohio","positions":[{"description":"Senior HR professional with experience in all major areas of Human Resources, to include Recruitment, Employee Relations, Employment Law, Employee Programs, Training and Development, Comp and Benefits and more. Senior HR professional with experience in all major areas of Human Resources, to include Recruitment, Employee Relations, Employment Law, Employee Programs, Training and Development, Comp and Benefits and more.","duration":"Jan 2015 2021 6 years","duration_short":"6 years","end_date":"2021","start_date":"Jan 2015","subtitle":"Self-employed","title":"Senior Human Resources Consultant"}],"url":""},{"company":"VEA Consultants Inc.","company_id":null,"location":"Cincinnati, Ohio","positions":[{"description":"Human Resources Contractual Services; Key consultant in various enviroments, providing the following services: Recruitment, Employee Relations, Training & Development, Policy & Procedure creation/implementation, Performance Management Systems tools and processes, Background screening, Employee Benefits Programs, EOS, Project management and more Human Resources Contractual Services; Key consultant in various enviroments, providing the following services: Recruitment, Employee Relations, Training & Development, Policy & Procedure creation/implementation, Performance Management Systems tools and processes, Background screening, Employee Benefits Programs, EOS, Project management and more","duration":"Jun 2015 Jun 2020 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jun 2020","start_date":"Jun 2015","subtitle":"VEA Consultants Inc.","title":"HR Services and Recruitment Consultant"}],"url":""},{"company":"Grey Midwest","company_id":null,"location":"Cincinnati, Ohio","positions":[{"description":"Primary focus was Talent/Recruitment - Management of processes to secure the \\"best\\" talent in the Advertising Industry! HR Generalist and Management For the Cincinnati Ohio. Primary focus was Talent/Recruitment - Management of processes to secure the \\"best\\" talent in the Advertising Industry! HR Generalist and Management For the Cincinnati Ohio.","duration":"Dec 2019 Apr 2020 5 months","duration_short":"5 months","end_date":"Apr 2020","start_date":"Dec 2019","subtitle":"Grey Midwest","title":"Talent/HR Manager Grey Midwest"}],"url":""},{"company":"DHL Express","company_id":"dhlexpress","location":"Erlanger, Kentucky","positions":[{"description":"Contractual: Management of Employee Programs including employee satisfaction surveys and analysis of data to improve, add and or enhance the employee overall workplace experience. Employee and management training/development, recognition, incentives, engagement and succession planning are key components of this role. Contractual: Management of Employee Programs including employee satisfaction surveys and analysis of data to improve, add and or enhance the employee overall workplace experience. Employee and management training/development, recognition, incentives, engagement and succession planning are key components of this role.","duration":"May 2017 Sep 2017 5 months","duration_short":"5 months","end_date":"Sep 2017","start_date":"May 2017","subtitle":"DHL Express","title":"Human Resources Program Manager"}],"url":"https://www.linkedin.com/company/dhlexpress"},{"company":"Trego/Dugan Aviation","company_id":"trego-dugan-aviation-inc","location":"Cincinnati, Ohio Area","positions":[{"description":"Manage recruitment and human resources for the Cincinnati Airport location. Assist with recruiting and employee relations for the other locations in 13 States across the US. Manage recruitment and human resources for the Cincinnati Airport location. Assist with recruiting and employee relations for the other locations in 13 States across the US.","duration":"Jul 2015 May 2016 11 months","duration_short":"11 months","end_date":"May 2016","start_date":"Jul 2015","subtitle":"Trego/Dugan Aviation","title":"Human Resources Manager"}],"url":"https://www.linkedin.com/company/trego-dugan-aviation-inc"},{"company":"Business Technical Services","company_id":null,"location":"Cincinnati, Ohio Area","positions":[{"description":"Manages the Human Resources operations for a fast growing company in the Energy Industry. Specializing in industrial and commercial coating application, and comprehensive pipeline integrity management. Key duties include recruiting, benefits, performance management systems, employee relations, and other generalist related functions. Manages the Human Resources operations for a fast growing company in the Energy Industry. Specializing in industrial and commercial coating application, and comprehensive pipeline integrity management. Key duties include recruiting, benefits, performance management systems, employee relations, and other generalist related functions.","duration":"Mar 2014 Jul 2015 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2015","start_date":"Mar 2014","subtitle":"Business Technical Services","title":"Human Resources Director"}],"url":""},{"company":"Batesville Casket Company","company_id":"batesville-casket-company","location":"Batesville Indiana","positions":[{"description":"HR Generalist/Business Partner role with special emphasizes on employee relations and recruiting. Partnering with Department heads and Hiring Managers in the various areas including: talent search, performance management, employee questions related to policy & procedures, benefit claims, career development etc. HR Generalist/Business Partner role with special emphasizes on employee relations and recruiting. Partnering with Department heads and Hiring Managers in the various areas including: talent search, performance management, employee questions related to policy & procedures, benefit claims, career development etc.","duration":"Sep 2013 Dec 2013 4 months","duration_short":"4 months","end_date":"Dec 2013","start_date":"Sep 2013","subtitle":"Batesville Casket Company","title":"Human Resources Generalist/Manager/Business Partner/ Consultant"}],"url":"https://www.linkedin.com/company/batesville-casket-company"},{"company":"Milagro Center Inc.","company_id":null,"location":"Delray Beach Florida","positions":[{"description":"Award Winning Afterschool Program for grade school children. Responsible for the day to day operations; community and board liason, and managment of the employees. Award Winning Afterschool Program for grade school children. Responsible for the day to day operations; community and board liason, and managment of the employees.","duration":"Feb 2007 Dec 2010 3 years 11 months","duration_short":"3 years 11 months","end_date":"Dec 2010","start_date":"Feb 2007","subtitle":"Milagro Center Inc.","title":"Executive Director"}],"url":""},{"company":"FreestoreFoodbank","company_id":"freestorefoodbank","location":"Cincinnati Ohio","positions":[{"description":"Human Resources Generalist responsible for the Business Dept. (Comp & Benefits) Training Dept. (all employees including management) and Volunteer Services. Handle all Employee Relations, Performance Management process, and Policy and Procedure development, and implementation. Human Resources Generalist responsible for the Business Dept. (Comp & Benefits) Training Dept. (all employees including management) and Volunteer Services. Handle all Employee Relations, Performance Management process, and Policy and Procedure development, and implementation.","duration":"Mar 2000 Dec 2004 4 years 10 months","duration_short":"4 years 10 months","end_date":"Dec 2004","start_date":"Mar 2000","subtitle":"FreestoreFoodbank","title":"Human Resource Director"}],"url":"https://www.linkedin.com/company/freestorefoodbank"}]', '["Angela Golightly Durham “Stephanie Scott Johnson has done great work for my company as a consultant. We here at VEA Consultants have been very fortunate to bring Stephanie\'s expertise in HR to our clients. She has been instrumental with developing HR strategies and implementing policies and procedures where there were none. Her drive to bring projects such as these to completion has been stellar. Our clients expectations have been exceeded. If you are looking to hire an HR professional for your HR needs don\'t hesitate to contact Stephanie.”","Kimberly Compton, MBA “Stephanie leads an organization in directions that they never thought where possible. She is a great Human Resource Professional, but also an asset as a business professional in an organization. She often uses a common sence approach to challenges with possitive outcomes. Stephanie is compassionate, encouraging, inspiring, fearless and joyful. I would work again for her in a heartbeat!”"]']### Assistant: The agent's job is to identify, recruit, and retain key talent for companies to grow their business, while the user is reaching out to the agent because they need assistance with talent management and full cycle recruiting for their organization.
### Human: Agent: ['Angelo G. Cox, MBA', 'Experienced Director Of Facilities with a demonstrated history of working in the hospital & health care industry. Strong operations professional skilled in AutoCAD, RFP Design, Facility Management (FM), Administration, and Warehouse Operations.', 'Sr. Director of Facilities at IEHP', 'IEHP', '[{"company":"IEHP","company_id":"iehp","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Feb 2020","subtitle":"IEHP","title":"Sr. Director of Facilities"},{"description":"","duration":"Sep 2013 Feb 2020 6 years 6 months","duration_short":"6 years 6 months","end_date":"Feb 2020","start_date":"Sep 2013","subtitle":"IEHP","title":"Director Of Facilities"},{"description":"","duration":"Feb 2008 Sep 2013 5 years 8 months","duration_short":"5 years 8 months","end_date":"Sep 2013","start_date":"Feb 2008","subtitle":"IEHP","title":"Facilities Manager"},{"description":"","duration":"Jan 2003 Jan 2008 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jan 2008","start_date":"Jan 2003","subtitle":"IEHP","title":"Office Services Supervisor"}],"url":"https://www.linkedin.com/company/iehp"},{"company":"Axia College","company_id":"axia-college","location":"United States","positions":[{"description":"","duration":"Jul 2009 Dec 2015 6 years 6 months","duration_short":"6 years 6 months","end_date":"Dec 2015","start_date":"Jul 2009","subtitle":"Axia College","title":"Facilitator"}],"url":"https://www.linkedin.com/company/axia-college"},{"company":"Spirit\'s Halloween Superstore","company_id":"spirit-halloween","location":"Inland Empire, California","positions":[{"description":"","duration":"Aug 2003 Sep 2006 3 years 2 months","duration_short":"3 years 2 months","end_date":"Sep 2006","start_date":"Aug 2003","subtitle":"Spirit\'s Halloween Superstore","title":"Assistant Manager"}],"url":"https://www.linkedin.com/company/spirit-halloween"},{"company":"Mattel Toys","company_id":"mattel","location":"Chino, California","positions":[{"description":"","duration":"Jun 2000 Dec 2002 2 years 7 months","duration_short":"2 years 7 months","end_date":"Dec 2002","start_date":"Jun 2000","subtitle":"Mattel Toys","title":"Operations Supervisor"}],"url":"https://www.linkedin.com/company/mattel"},{"company":"National Distribution Centers","company_id":"national-distribution-centers","location":"Ontario, California","positions":[{"description":"","duration":"Apr 2000 Jun 2000 3 months","duration_short":"3 months","end_date":"Jun 2000","start_date":"Apr 2000","subtitle":"National Distribution Centers","title":"Operations Supervisor"}],"url":"https://www.linkedin.com/company/national-distribution-centers"},{"company":"Labor Connection","company_id":null,"location":"Riverside, California","positions":[{"description":"","duration":"Jan 2000 Mar 2000 3 months","duration_short":"3 months","end_date":"Mar 2000","start_date":"Jan 2000","subtitle":"Labor Connection","title":"Assistant Manager"}],"url":""},{"company":"USF Logistics","company_id":null,"location":"United States","positions":[{"description":"","duration":"Feb 1999 Dec 1999 11 months","duration_short":"11 months","end_date":"Dec 1999","start_date":"Feb 1999","subtitle":"USF Logistics","title":"Operations Supervisor"}],"url":""},{"company":"MBM Corporation","company_id":null,"location":"Riverside, California","positions":[{"description":"","duration":"Jun 1994 Dec 1998 4 years 7 months","duration_short":"4 years 7 months","end_date":"Dec 1998","start_date":"Jun 1994","subtitle":"MBM Corporation","title":"Shipping and Receiving Supervisor"}],"url":""}]', '["Michelle Gracey, MBA “I have had the pleasure of working with Angelo for many years, and as the organization has grown the need for a greater partnership between Facilities and Human Resources has developed. In the time working with Angelo on various projects, both move and business development related, he has demonstrated his dynamic leadership ability and advanced knowledge in his proven area of expertise, all while maintaining a high level of professionalism and Team Culture. Angelo is an asset in his current role and would be a great asset to any organization.”","Albert Estrada “Angelo is a great professional to work with. He is a detailed oriented manager and offers exceptional communication skills. He offers the managerial skills any company would be lucky to have.”"]'] User: ['Sam Bonsignore', 'Human Resources Professional with concentration of experience in recruiting/talent acquisition/university relations, performance management/development, employee relations/communications, mentoring programs/onboarding, conflict resolution and team building. Specialties: managing university relations, developing/managing sales development programs for recent engineering graduates and developing/implementing mentoring programs', 'Consultant at S C B Enterprises Inc.', 'S C B Enterprises Inc.', '[{"company":"S C B Enterprises Inc.","company_id":null,"location":"Cleveland, OH","positions":[{"description":"Provide human resources consulting services to clients focusing on talent acquisition & related services. Provide human resources consulting services to clients focusing on talent acquisition & related services.","duration":"Jun 2012 - Present 9 years 10 months","duration_short":"9 years 10 months","end_date":"Present","start_date":"Jun 2012","subtitle":"S C B Enterprises Inc.","title":"Consultant"}],"url":""},{"company":"Prosperity Human Resource Systems Inc.","company_id":"prosperity-human-resources-systems","location":"Mentor, OH","positions":[{"description":"Manage recruiting search process to identify,assess and refer best talent to meet client specifications. Establish and develop relationships to grow our client base. Manage recruiting search process to identify,assess and refer best talent to meet client specifications. Establish and develop relationships to grow our client base.","duration":"Jun 2011 Jul 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2012","start_date":"Jun 2011","subtitle":"Prosperity Human Resource Systems Inc.","title":"Recruiting Director"}],"url":"https://www.linkedin.com/company/prosperity-human-resources-systems"},{"company":"RJ Evans & Associates","company_id":"rj-evans-&-associates","location":"","positions":[{"description":"Provided retained search services to Manufacturing clients throughout the U.S. focusing mostly on Sales Management, Marketing and Engineering talent. Provided retained search services to Manufacturing clients throughout the U.S. focusing mostly on Sales Management, Marketing and Engineering talent.","duration":"Sep 2010 Jun 2011 10 months","duration_short":"10 months","end_date":"Jun 2011","start_date":"Sep 2010","subtitle":"RJ Evans & Associates","title":"Consultant"}],"url":"https://www.linkedin.com/company/rj-evans-&-associates"},{"company":"Case Western Reserve University","company_id":null,"location":"","positions":[{"description":"Establish and develop relationships with employers to provide them the best opportunities to recruit the talent they seek from the university. Establish and develop relationships with employers to provide them the best opportunities to recruit the talent they seek from the university.","duration":"Nov 2009 Sep 2010 11 months","duration_short":"11 months","end_date":"Sep 2010","start_date":"Nov 2009","subtitle":"Case Western Reserve University","title":"Employer Relations Specialist"}],"url":""},{"company":"RJ Evans & Associates","company_id":"rj-evans-&-associates","location":"","positions":[{"description":"Provided retained search services to Manufacturing clients throughout the U.S. focusing mostly on Sales Management and Engineering talent. Provided retained search services to Manufacturing clients throughout the U.S. focusing mostly on Sales Management and Engineering talent.","duration":"Jul 2007 Nov 2008 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2008","start_date":"Jul 2007","subtitle":"RJ Evans & Associates","title":"Consultant"}],"url":"https://www.linkedin.com/company/rj-evans-&-associates"},{"company":"S C B Enterprises Inc.","company_id":null,"location":"","positions":[{"description":"Provided human resources consulting services to clients focusing on talent acquisition & related services. Provided human resources consulting services to clients focusing on talent acquisition & related services.","duration":"Mar 2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"Mar 2005","subtitle":"S C B Enterprises Inc.","title":"Consultant"}],"url":""},{"company":"Parker Hannifin","company_id":"parker-hannifin","location":"","positions":[{"description":"Managed Human Resources for Parker\'s Automation Group of electromechanical & pneumatic field sales engineers based throughout the U.S. Recruited entry level through senior talent, including Sales Management and provided related HR services. Provided counsel to VP Sales on all employee relations, management development and related issues to achieve profit margin/cost of sales goals. Managed Human Resources for Parker\'s Automation Group of electromechanical & pneumatic field sales engineers based throughout the U.S. Recruited entry level through senior talent, including Sales Management and provided related HR services. Provided counsel to VP Sales on all employee relations, management development and related issues to achieve profit margin/cost of sales goals.","duration":"Jun 1997 Mar 2005 7 years 10 months","duration_short":"7 years 10 months","end_date":"Mar 2005","start_date":"Jun 1997","subtitle":"Parker Hannifin","title":"Human Resources Manager"}],"url":"https://www.linkedin.com/company/parker-hannifin"},{"company":"S C B Enterprises Inc.","company_id":null,"location":"Cleveland, Ohio","positions":[{"description":"","duration":"1995 1997 2 years","duration_short":"2 years","end_date":"1997","start_date":"1995","subtitle":"S C B Enterprises Inc.","title":"Consultant"}],"url":""},{"company":"Elsag Bailey","company_id":null,"location":"","positions":[{"description":"","duration":"1993 1994 1 year","duration_short":"1 year","end_date":"1994","start_date":"1993","subtitle":"Elsag Bailey","title":"Staffing Manager"}],"url":""},{"company":"Staffing Solutions Enterprises","company_id":"staffing-solutions-enterprises","location":"Cleveland, Ohio","positions":[{"description":"","duration":"1991 1993 2 years","duration_short":"2 years","end_date":"1993","start_date":"1991","subtitle":"Staffing Solutions Enterprises","title":"Business Manager"}],"url":"https://www.linkedin.com/company/staffing-solutions-enterprises"},{"company":"Automated Packaging Systems","company_id":"sealed-air-corporation","location":"","positions":[{"description":"","duration":"1985 1991 6 years","duration_short":"6 years","end_date":"1991","start_date":"1985","subtitle":"Automated Packaging Systems","title":"Employment Manager"}],"url":"https://www.linkedin.com/company/sealed-air-corporation"}]', '["Rick Coan CPA, MBA, Crain\'s CFO of the Year “Sam, did a great job when I was at Pressco Technology. He took time to understand and size up our needs, finding great candidates. I would recommend Sam. He is a real pro with everything he does.”","Glenn Leppo “Sam did an excellent job filling a couple positions we were struggling to fill. He was very creative and attentive throughout the process. I can envision Sam becoming a regular part of our employee search process.”"]']### Assistant: The agent's job is to manage university relations and develop mentoring programs, and today the user is reaching out to the agent because they need assistance in establishing and developing relationships with employers for talent recruitment.
### Human: Agent: ['Juan Antonio Araujo-Garay', 'I am a level financial economist with the exceptional ability to successfully analyze financial risk, financial gaps, borrowing needs, risk level appetite and determine adequate credit risk ratings. I use self-designed analytical tools and solutions to bring financial successes faster than others. My results driven leadership brings financial information to the forefront to protect profits. Successes Include: • Expert in CAMELS, a methodology of financial institution analysis. • Credit risk analysis to eliminate costly lending mistakes • Modeling to control and monitor transactions • Establishing framework agreements • Delivering financing through strong evaluation processes • Building a steady stream of business to analyze • Developing country specific risk standards • Comparative analysis of banking regulation across countries Expertise Includes: Credit Risk / Credit Analysis / Risk Rating / Country Risk / Risk control / Early Warning Systems / Financial Statements / Financial Institutions / Banking Regulation / Reporting / Budgets / Financial Planning / Cost Control / Borrowing / Funding Sources / Modeling / Valuation Analysis / Strategic Analysis / Business Pipelines / Lender Relations juanaraujo1902@gmail.com http://juanaraujo.workfolio.com/', 'Senior Level Credit Risk Analysis professional', 'The Depository Trust & Clearing Corporation', '[{"company":"The Depository Trust & Clearing Corporation","company_id":"dtcc","industry":"Financial Services","location":"Greater New York City Area","positions":[{"description":"Responsible for leading a team in the Counterparty Credit Risk División to provide oversight of a portfolio consisting of (domestic and foreign) banks, broker-dealers, and other financial institutions. Efforts aim to identify, manage, measure and mitigate key risk types including credit, market, liquidity, systemic, operational and technology in all existing and new products, activities, processes and systems. Provides strategic guidance to ensure consistency in the analysis documented through different reports, including risk rating reports.","duration":"Sep 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Sep 2019","subtitle":"The Depository Trust & Clearing Corporation","title":"Associate Director"}],"url":"https://www.linkedin.com/company/dtcc"},{"company":"WorldBusiness Capital","company_id":"worldbusiness-capital-inc.","location":"Hartford, Connecticut Area","positions":[{"description":"Provided credit analysis management for the Latin American portfolio of existing and prospective borrowers that included banks, non-bank financial institutions and companies. Conducted on-going credit risk assessments and recommended appropriate credit risk ratings under standard guidelines. Developed strategies to maintain creditworthiness of borrowers, enforced compliance of financial covenants, and enabled framework agreements with partner development banks. Expert at onsite credit visits for borrower risk analysis, understanding Basel framework and local banking regulation. Self-developed processes to monitor creditworthiness of borrowers. Processed 30% of the company’s business.","duration":"Nov 2012 Sep 2019 6 years 11 months","duration_short":"6 years 11 months","end_date":"Sep 2019","start_date":"Nov 2012","subtitle":"WorldBusiness Capital","title":"Senior Vice President (Credit Risk)"}],"url":"https://www.linkedin.com/company/worldbusiness-capital-inc."},{"company":"Universidad del Pacifico","company_id":"universidad-del-pacifico","location":"Lima, Peru","positions":[{"description":"Responsible for the development and implementation of a new curriculum for the Master in Finance and Master of Global Business programs. Secured alliances with international strategic partners and completed accreditation process for the Master in Finance program. Run the finance programs within the Continuing Education Division. Managed 50 team members and 600+ stakeholders. Responsible for the development and implementation of a new curriculum for the Master in Finance and Master of Global Business programs. Secured alliances with international strategic partners and completed accreditation process for the Master in Finance program. Run the finance programs within the Continuing Education Division. Managed 50 team members and 600+ stakeholders.","duration":"Mar 2010 May 2011 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2011","start_date":"Mar 2010","subtitle":"Universidad del Pacifico","title":"Academic Director"}],"url":"https://www.linkedin.com/company/universidad-del-pacifico"},{"company":"Superintendencia de Banca, Seguros y Administradoras de Fondos de Pensiones del Peru","company_id":"sbsperu","location":"Lima, Peru","positions":[{"description":"Conducted credit risk rating analysis to accurately identify their risk level appetite, enforced banking regulatory covenants across financial institutions to keep a sound financial system, and conducted a loan portfolio review across financial institutions to validate risk ratings assigned to a sample of borrowers (corporate and middle market companies). Conducted credit risk rating analysis to accurately identify their risk level appetite, enforced banking regulatory covenants across financial institutions to keep a sound financial system, and conducted a loan portfolio review across financial institutions to validate risk ratings assigned to a sample of borrowers (corporate and middle market companies).","duration":"May 2006 Jun 2007 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2007","start_date":"May 2006","subtitle":"Superintendencia de Banca, Seguros y Administradoras de Fondos de Pensiones del Peru","title":"Bank Supervisor"}],"url":"https://www.linkedin.com/company/sbsperu"},{"company":"Various","company_id":null,"location":"","positions":[{"description":"• Financial Analyst/Bank Examiner, Superintendencia de Banca, Seguros y Administradoras de Fondos de Pensiones del Perú (1995 - 2003)• UN Fulbright Fellow, United Nations (2004)• Finance Consultant, Superintendencia Nacional de Servicios de Saneamiento (2005) • Financial Analyst/Bank Examiner, Superintendencia de Banca, Seguros y Administradoras de Fondos de Pensiones del Perú (1995 - 2003)• UN Fulbright Fellow, United Nations (2004)• Finance Consultant, Superintendencia Nacional de Servicios de Saneamiento (2005)","duration":"Nov 1995 Dec 2005 10 years 2 months","duration_short":"10 years 2 months","end_date":"Dec 2005","start_date":"Nov 1995","subtitle":"Various","title":"Other Experience"}],"url":""}]', '["LinkedIn User “Juan has been the Academic Director of the Finance Master Program at Universidad del Pacifico. In this position he has demonstrated to be goal oriented, with high analytical skills, responsibility and great comittment. He is an outstanding professional and an excellente person.”","Jay Burkhardt “I had the privilege of working on multiple teams with Juan as he completed his Master of Global Management degree at Thunderbird. Throughout that time, Juan continually exceeded my expectations of a team member, both on on interpersonal basis in his dealings with teammates and with his finance based subject matter expertise. With Juan, you are sure to get nothing less that excellence and I would most certainly endorse him to anyone demanding such qualities.”"]'] User: ['Sara-kelly Schneider', 'Outgoing, Motivated, Dynamic young professional seeking a prosperous career in marketing.', 'Administrative Assistant at GT Electric of Florida, INC.', 'GT Electric of Florida, INC.', '[{"company":"GT Electric of Florida, INC.","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"GT Electric of Florida, INC.","title":"Administrative Assistant"}],"url":""},{"company":"Turner Family","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"Turner Family","title":"Nanny"}],"url":""},{"company":"Garent and Gold","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Jul 2015 Sep 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2017","start_date":"Jul 2015","subtitle":"Garent and Gold","title":"Sales Associate"}],"url":""}]', '["Taylor McGill “Dear Sara-Kelly, I\'ve written this recommendation of you to share with other LinkedIn users. Details of Recommendation: \\"There are many wonderful words that come to mind to describe Ms. Schneider, however, one that comes to mind first is reliable. Ms. Schneider\'s work ethics are exceptional. She is hardworking, reliable, and works extremely well with others. She has a bubbly personality, and her coworkers find it very easy to speak with, and bring any issues they\'re having to her attention knowing that she will give the proper response, even it not favorable. I have known Ms. Schneider for the past three years. In the time I have come to know her, she became a valuable team member to the Garnet & Gold staff. She played an important role of inspiring others, all while going above and beyond her tasked responsibilities. Ms. Schneider makes a wonderful addition to any team she becomes a part of.\\" ”","Jennifer Turner “SK is awesome! She is capable and reliable. She is like part of our family. We are so happy to have her as part of our team. ”"]']### Assistant: The agent's job is to analyze financial risk and determine credit risk ratings, and today the agent is reaching out to the user because they need assistance in developing a strategic marketing plan for a new financial product.
### Human: Agent: ['Melissa Curtis', "Experienced professional skilled in developing customized insurance and risk management solutions for individuals and small business owners. If you are making important decisions with your insurance planning, let's talk. I am confident that our conversation will give you valuable insights into the potential risks you might face and I will provide a solid plan based on your specific needs and wishes.", 'President Woodall Agency Insurance/ Advisor at Bluffview Insurance Group', 'Bluffview Insurance Group', '[{"company":"Bluffview Insurance Group","company_id":"bluffview-insurance-group","industry":"Insurance","location":"Chattanooga, Tennessee Area","positions":[{"description":"You might have seen my new venture, Bluffview Insurance Group, with other local advisors @Robert Berz, and @DeForest Spencer. This association enables us to bring you more resources, integrated planning solutions, and expert speakers on topics you care about.The other advisors and I have various planning expertise, and working together enables us to better integrate key pieces of your holistic financial plan to make it more beneficial for you.Although I’m a part of this consortium, you can still find me at Woodall Agency Insurance at the same location and contact information. Reach out to me if you have any questions!","duration":"Oct 2018 - Present 3 years 6 months","duration_short":"3 years 6 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Bluffview Insurance Group","title":"Advisor"}],"url":"https://www.linkedin.com/company/bluffview-insurance-group"},{"company":"Woodall Agency Insurance","company_id":"woodall-agency-insurance","location":null,"positions":[{"description":"►The Woodall Agency specializes in assisting clients with their varied insurance needs for family and business protection as well as estate and retirement planning and has been doing so since 1952. Only after understanding your needs and wishes, we will present customized solutions using products which best meet those needs. Because we are independent agents, we represent only those carriers who offer sound, quality products. As a result, you can be assured of solid recommendations and be able to make the best decisions to meet your specific needs. We specialize in Life, Disability, and Long-Term Care Insurance planning to help you take care of the ones you love. If your financial house isn\'t in order, let\'s talk. We will ask the hard questions and help you determine what is needed and develop a plan. This will give you peace of mind and security for your you and your family. ✉melissa@woodallagencyins.com☎423-266-6716","duration":"Jan 2010 - Present 12 years 3 months","duration_short":"12 years 3 months","end_date":"Present","start_date":"Jan 2010","subtitle":"Woodall Agency Insurance","title":"President/General Agent"},{"description":"Insurance agent for life, disability & long term care insurance. I am independent & represent multiple insurance carriers for customized insurance solutions.","duration":"Sep 2003 Jan 2010 6 years 5 months","duration_short":"6 years 5 months","end_date":"Jan 2010","start_date":"Sep 2003","subtitle":"Woodall Agency Insurance","title":"General Agent"}],"url":"https://www.linkedin.com/company/woodall-agency-insurance"}]', '["Jeremy D. Parvin “Melissa is an excellent business partner and professional. I have and will continue to recommend Melissa to coworkers, friends and family. Her breath and depth of insurance needs and products along with her experience, amplify the high value which she brings to her clients. Her warm, sincere and trusting approach attracts lasting customers as well as high caliber professionals who enjoy doing business with and networking with her.”","Ronna-Renee Jackson “Melissa takes the time to understand your personal and family needs to ensure the products she recommends meet those needs and the consumer doesn\'t over-insure. She is a consummate professional maintaining strict client confidentiality while being warm and personable.”"]'] User: ['Joshua Franklin', 'Over 14 years of industry experience advising clients on the design and implementation of insurance programs. This includes Group Programs( Health, Dental, Life and Disability), Commercial Programs (Property, Liability and Workers Compensation, Errors & Omissions, Directors & Officers), as well as Individual Plans(Life, DI, Homeowners, Auto). Committed to honest, dedicated, and personal service. Represent customers in a wide array of industries. Specialties: Creative plan designs, funding mechanisms, risk assesment, claims assistance, and carrier negotiations.', 'Vice President at Integrated Insurance Solutions', 'Integrated Insurance Solutions', '[{"company":"Integrated Insurance Solutions","company_id":null,"location":"","positions":[{"description":"","duration":"2008 - Present 14 years","duration_short":"14 years","end_date":"Present","start_date":"2008","subtitle":"Integrated Insurance Solutions","title":"Vice President"}],"url":""},{"company":"Cleary Schultz Insurance","company_id":"cleary-schultz-insurance","location":"","positions":[{"description":"","duration":"2004 2008 4 years","duration_short":"4 years","end_date":"2008","start_date":"2004","subtitle":"Cleary Schultz Insurance","title":"Vice President"}],"url":"https://www.linkedin.com/company/cleary-schultz-insurance"},{"company":"Mazonson LLC","company_id":"mazonson-llc","location":"","positions":[{"description":"","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"Mazonson LLC","title":"Broker"}],"url":"https://www.linkedin.com/company/mazonson-llc"},{"company":"The Printing Connection","company_id":null,"location":"","positions":[{"description":"","duration":"1990 1997 7 years","duration_short":"7 years","end_date":"1997","start_date":"1990","subtitle":"The Printing Connection","title":"President"}],"url":""}]', '["Mark Collins “Josh is a knowledgeable, customer focused, insurance expert that we have used for six years. I would highly recommend utilizing his services for your insurance needs!”"]']### Assistant: The agent's job is to develop customized insurance and risk management solutions, and today the user is reaching out to the agent because they need assistance with designing and implementing insurance programs for their business.
### Human: Agent: ['Mandi Harris', 'Experienced senior leader with a demonstrated history of successfully developing marketing and advertising implementation. Skilled in paid digital media, SEO, sales analytics, social media creation and analytics, blog writing, email and text message marketing, market research, branding and management. Strong business development professional with a Bachelor of Business Administration (BBA) in Marketing from The University of Georgia.', 'Exceeding expectations for small to mid size businesses', 'Peach Marketing Group', '[{"company":"Peach Marketing Group","company_id":null,"location":"Atlanta, GA","positions":[{"description":"Work with small businesses to develop and implement marketing and advertising strategies without the high costs of a typical agency. I work as a extension and close partner of your business and team. Work with small businesses to develop and implement marketing and advertising strategies without the high costs of a typical agency. I work as a extension and close partner of your business and team.","duration":"Sep 2012 - Present 9 years 6 months","duration_short":"9 years 6 months","end_date":"Present","start_date":"Sep 2012","subtitle":"Peach Marketing Group","title":"President"}],"url":""},{"company":"All Florida Pool & Spa Center","company_id":"all-florida-pool-&-spa-center","location":"Miami, Florida, United States","positions":[{"description":"","duration":"Aug 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Aug 2020","subtitle":"All Florida Pool & Spa Center","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/all-florida-pool-&-spa-center"},{"company":"Environmental Pest Service, LLC","company_id":"environmental-pest-service-llc","location":"Sarasota, Florida Area","positions":[{"description":"Environmental Pest Service is the parent company of Arrow Environmental Services (southwest and central Florida), Bug Out Service (Jacksonville, FL metro) and Skyline Pest Solutions (Atlanta, GA metro). EPS companies provide sustainable pest management, termite solutions, pest control insulation and wildlife removal and exclusions. Arrow and Bug Out also provide lawn, tree and shrub pest control and fertilization and irrigation services. Environmental Pest Service is the parent company of Arrow Environmental Services (southwest and central Florida), Bug Out Service (Jacksonville, FL metro) and Skyline Pest Solutions (Atlanta, GA metro). EPS companies provide sustainable pest management, termite solutions, pest control insulation and wildlife removal and exclusions. Arrow and Bug Out also provide lawn, tree and shrub pest control and fertilization and irrigation services.","duration":"Feb 2015 Jul 2018 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jul 2018","start_date":"Feb 2015","subtitle":"Environmental Pest Service, LLC","title":"Director of Marketing"}],"url":"https://www.linkedin.com/company/environmental-pest-service-llc"},{"company":"Skyline Pest Solutions & Home Inspections","company_id":"skyline-pest-solutions","location":"","positions":[{"description":"","duration":"Aug 2012 Feb 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Feb 2015","start_date":"Aug 2012","subtitle":"Skyline Pest Solutions & Home Inspections","title":"Director of Marketing"}],"url":"https://www.linkedin.com/company/skyline-pest-solutions"},{"company":"Killer Creek Harley-Davidson","company_id":null,"location":"Roswell","positions":[{"description":"\uf06cManage all marketing, advertising, promotions and communications functions, overseeing marketing budget \uf06cResponsible for the creation and implementation of marketing plan; maintain routine updates as needed\uf06cDevelop and manage annual marketing budgets, regularly monitor expenditures, and prepare summary \uf06cConduct market research activities, demographic profiling and analysis to identify and capitalize on unmet market needs and opportunities\uf06cCoordinate the development and implementation of all marketing, advertising, promotional and public relations activities\uf06cEnsure all advertising materials are compliant with company pricing and advertising policies, and prepare and submit co-op advertising reports\uf06cPromote products, services and events to attract new customers and target and outreach markets\uf06cMaintain, monitor and conduct analysis of dealership website, social media, and create and distribute e-newsletters\uf06cDevelop, maintain and measure SEO and SEM\uf06cAnalyze marketing promotion results to determine effectiveness of each promotion campaign\uf06cPurchase, create and design, review and/or oversee television and radio spots, billboards, newspaper, magazine advertising, in-store marketing, press releases, direct mail, sales collateral and other promotional publications\uf06cOrganize, secure and execute participation in off-site events; execution of show, handle all aspects of advertising and promotion for the event\uf06cMonitor, track and report outreach marketing efforts as relates to motorcycle, parts and apparel sales\uf06cPlan, organize and implement all dealership events, including solicitation for and communication with sponsors, event vendors, entertainment and other necessary services, equipment and talent","duration":"Mar 2006 Aug 2012 6 years 6 months","duration_short":"6 years 6 months","end_date":"Aug 2012","start_date":"Mar 2006","subtitle":"Killer Creek Harley-Davidson","title":"Marketing & Promotions Director"}],"url":""},{"company":"Corbin\'s Baled Pine Straw","company_id":null,"location":"McDonough, GA","positions":[{"description":"Develop working relationships with freight companies and national pine straw customers and execution of on time deliveries of such using 25+ over the road drivers.National sales of pine straw increase of 10.7% and 27% growth of customers. \uf06c Coordinate freight and pine straw deliveries (average of 80 loads/week)\uf06c Arrange or pine straw purchases and pick up from 12+ pine straw vendors\uf06c Prepare price quotes for new and existing customers\uf06c Create marketing materials, advertisements and direct mail materials\uf06c Purchase space, schedule arrangements and execute exhibition at industry tradeshows\uf06c Responsible for weekly payroll for pine straw vendors and 25+ over the road truck drivers\uf06c Created concept and copy for journal ads, direct mail campaigns and sales collateral for projects","duration":"May 2002 Mar 2006 3 years 11 months","duration_short":"3 years 11 months","end_date":"Mar 2006","start_date":"May 2002","subtitle":"Corbin\'s Baled Pine Straw","title":"Logistics and Marketing Coordinator"}],"url":""}]', '["Oren \\"Ed\\" Compton “Mandi is smart, creative and energetic. She is capable of multitasking and balancing the administrative tasks with the in the trenches hard work it takes to be an effective Marketing Manager and Event Planner. She coordinated and managed all website construction, e-campaigning, and data gathering. I have also witnessed her manage concept creation, production of print ads, radio, television, in store signage. Mandi is strong willed and is passionate about achieving her goals, yet she is an excellent team player, that knows how to get the Team to work together in her marketing efforts. She will be an asset to any company.”","Rhonda Sodel “Mandi Harris is a very efficient associate who pays attention to all of the details. I have worked with Mandi on several occasions and she is fully capable of handling all of my needs from marketing to management for an event of any size. ”"]'] User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']### Assistant: The agent's job is to provide technical support and customer service, and today the user is reaching out to the agent because they need assistance with resolving a technical issue.
### Human: Agent: ['Anne Craparotta Michaels', 'Anne Michaels is an accomplished, successful business professional who has owned and operated her own childrens’ clothing and furniture store in Grosse Pointe, Michigan for over thirteen years. As founder and creator of Young Clothes & Furniture, Anne oversaw the buying, managing, scheduling and accounting for her Small Business. After closing her business due to a catastrophic building collapse in 2002, Anne continued in the business sector and joined the Interstate Financial Corporation where she managed mortgage loan applications for clients refinancing and purchasing new homes. For the past 13 years, Anne has served as a real estate agent for the Johnstone & Johnstone Company and Century 21 Town and Country in Grosse Pointe. Anne is very personable and brings a high level of energy, intentionality and business acumen to all of her endeavors. As an entrepreneur who created and managed her own business for over a decade, she brings a unique insight and perspective to customer care, cultivation and stewarding long-term relationships. Anne’s desire is to bring her strong base of experience and professional success to a business in management and operations. 313-574-5596 annie41467@yahoo.com', 'Realtor at Century 21 Town & Country', 'Century 21 Town and Country', '[{"company":"Century 21 Town and Country","company_id":"century-21-town-and-country","industry":"Real Estate","location":"Grosse Pointe Woods","positions":[{"description":"Licensed Realtor specializing in first time homebuyers, relocation, listing, vacation properties, empty nesters.... Licensed Realtor specializing in first time homebuyers, relocation, listing, vacation properties, empty nesters....","duration":"Apr 2003 - Present 18 years 7 months","duration_short":"18 years 7 months","end_date":"Present","start_date":"Apr 2003","subtitle":"Century 21 Town and Country","title":"Realtor"}],"url":"https://www.linkedin.com/company/century-21-town-and-country"},{"company":"Johnstone and Johnstone","company_id":"johnstone-and-johnstone","location":"","positions":[{"description":"","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"Johnstone and Johnstone","title":"Realtor"}],"url":"https://www.linkedin.com/company/johnstone-and-johnstone"},{"company":"Young Clothes and Furniture","company_id":null,"location":"","positions":[{"description":"Part Owner in High-End Children\'s Clothes, Furniture, and Maternity. Duties included but not limited to: Buying, Sales, Bookeeping, Marketing and Advertising, Customer Relations, and Human Resources. Part Owner in High-End Children\'s Clothes, Furniture, and Maternity. Duties included but not limited to: Buying, Sales, Bookeeping, Marketing and Advertising, Customer Relations, and Human Resources.","duration":"Aug 1989 Mar 2002 12 years 8 months","duration_short":"12 years 8 months","end_date":"Mar 2002","start_date":"Aug 1989","subtitle":"Young Clothes and Furniture","title":"Owner"}],"url":""}]', '["Sal Craparotta “Anne has the personalty and acumen to help any company to grow and prosper in this tough business environment today.”"]'] User: ['Ken Loh II', '“Passion is the driving force of Success”', 'President @ Trade Marketing Inc.', 'Trade Marketing Inc.', '[{"company":"Trade Marketing Inc.","company_id":"trade-marketing-inc-","industry":"Furniture and Home Furnishings Manufacturing","location":"Annapolis, MD","positions":[{"description":"Sales - Marketing - Consulting - Product Development Sales - Marketing - Consulting - Product Development","duration":"Jul 2015 - Present 7 years 1 month","duration_short":"7 years 1 month","end_date":"Present","start_date":"Jul 2015","subtitle":"Trade Marketing Inc.","title":"President"}],"url":"https://www.linkedin.com/company/trade-marketing-inc-"},{"company":"American Office","company_id":"american-office","location":"Baltimore, MD","positions":[{"description":"As key distributor of Herman Miller, Responsibilities included managing a sales and support team of 20+ for the Baltimore regional office. This while providing overall sales team leadership to 10 Account Executives for growth in market share, expansion of client portfolio, and generation of go to market strategies. As key distributor of Herman Miller, Responsibilities included managing a sales and support team of 20+ for the Baltimore regional office. This while providing overall sales team leadership to 10 Account Executives for growth in market share, expansion of client portfolio, and generation of go to market strategies.","duration":"Feb 2015 Jul 2015 6 months","duration_short":"6 months","end_date":"Jul 2015","start_date":"Feb 2015","subtitle":"American Office","title":"Director of Sales"}],"url":"https://www.linkedin.com/company/american-office"},{"company":"Huppé","company_id":"hupp-","location":"Victoriaville, QC","positions":[{"description":"Development & Support of 15+ Sales Associates within U.S.A./Canada/Mexico. Creation of Merchandising Plan/Gallery application at Retail level for increased market share, brand awareness at consumer level, increased profitability, and enhancing client relations. Development & Support of 15+ Sales Associates within U.S.A./Canada/Mexico. Creation of Merchandising Plan/Gallery application at Retail level for increased market share, brand awareness at consumer level, increased profitability, and enhancing client relations.","duration":"Oct 2013 Sep 2014 1 year","duration_short":"1 year","end_date":"Sep 2014","start_date":"Oct 2013","subtitle":"Huppé","title":"Director of Sales"}],"url":"https://www.linkedin.com/company/hupp-"},{"company":"AP Industries","company_id":"les-industries-ap","location":"Quebec, CA","positions":[{"description":"Vice President, Sales & MarketingDirected US Sales & Western CA, Directed Marketing Department 2011 - 2013- Created a company wide strategic development plan for US & CA Market- Effectively created and applied internal and external policy generating sales growth- Hired and managed 25+ representatives within the US Market and Western CA- Brand Development at retail and consumer levels- Defined and tracked campaign effectiveness and adjusted strategies accordingly- Generated and followed the Gallery program for US and CA Markets- Negotiated, and finalized leasing of show spacing followed by planning layout and visual for display of product- Generated all advertising layouts and approved all final sheets","duration":"Jun 2010 Jul 2013 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jul 2013","start_date":"Jun 2010","subtitle":"AP Industries","title":"Vice President, Sales and Marketing"}],"url":"https://www.linkedin.com/company/les-industries-ap"},{"company":"Trade Marketing Inc.","company_id":"trade-marketing-inc-","location":"Annapolis, MD","positions":[{"description":"Specialist in Sales, Marketing, & MerchandisingCovering Central East Coast, US- Specialist in application of Sales Training to achieve targeted goals- Building of annual sales projections for mnf support- Generated sales promotions for support of quarterly sales targets- Developed product to close programs for major\'s within the market2005 - 2010 Representing:- Calligaris, USA- B.D.I.- Environment Furniture- Amisco Industries- Magniflex- NicolettiCalia/ItalianHome- Valco- Villageois","duration":"Jan 2008 Jun 2010 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jun 2010","start_date":"Jan 2008","subtitle":"Trade Marketing Inc.","title":"President"}],"url":"https://www.linkedin.com/company/trade-marketing-inc-"},{"company":"K.C.L. Sales Inc","company_id":null,"location":"Stevensville, MD","positions":[{"description":"Sales & Marketing AssociateCovering Central East Coast, US- Strategic in closing of small and large programs to support annual growth- Development of consumer focused POP/POS material - Supported product development based on market analysis- Assisted in development and application of Gallery programs within merchandising- Worked closely with clients in identifying needs and challenges to create solutions - Building of sales training process to increase sales associate knowledge2001 - 2005 Representing:- Calligaris, USA - B.D.I.- Dinec- Amisco Industries- A.P. Industries- Dutailier","duration":"Jun 2001 Dec 2007 6 years 7 months","duration_short":"6 years 7 months","end_date":"Dec 2007","start_date":"Jun 2001","subtitle":"K.C.L. Sales Inc","title":"Partner"}],"url":""}]', '["Maria Hamel “I’ve had the opportunity to work with Ken twice since 2001; first at Dinec and lastly as his assistant, to the V.P. of Sales, at AP Industries. I worked with him when he started out in the Furniture Industry and in my last posting with Ken he amazed me with his leadership skills, his passion, and his uncanny ability of creating something out of what appears to be little to none. He’s structured, driven, devoted...you can’t help but to learn and grow yourself in his presence. ”","Diane Douville “I\'ve worked with Ken for just about a year. Ken is a very structured professional individual who gets invested in special projects in order for them to succeed. He would do everything he possibly can to increase sales and help in the overall growth of a company. He would for sure be an asset to any firms.”"]']### Assistant: The agent's job is to reach out to potential clients and offer professional services in the real estate industry. Today, the user is reaching out to the agent because they need assistance in finding a new office space for their furniture and home furnishings manufacturing business.
### Human: Agent: ['Diane Grzywa', 'Driven and highly knowledgeable executive-level expert with 20+ years of experience in sales, sales leadership, key account development, C-Suite and agency relations. Polished leader who confidently represents an organization with professionalism, poise and the utmost integrity. Regularly delivers against aggressive revenue goals and inspires teams to achieve and exceed their business objectives.', 'Executive Team Leader. Motivator. Business Development Strategist.', 'CA HR Services', '[{"company":"CA HR Services","company_id":"ca-hr-services","industry":"Human Resources Services","location":"San Diego County, California, United States","positions":[{"description":"CA HR Services specializes in working with companies to help develop legal, efficient and appropriate HR solutions that meet state and federal labor law requirements. Our highly personalized approach ensures that you work with highly competent senior-level consultants on all projects. Regardless of the issue, we handle the most complex, sensitive and confidential matters and treat your business as if it were our own!Our clients include Fortune 100/500 companies, start ups, M&As, small businesses, local, regional and/or international businesses and array of International non-profits.","duration":"Nov 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Nov 2020","subtitle":"CA HR Services","title":"Director Of Sales And Business Development"}],"url":"https://www.linkedin.com/company/ca-hr-services"},{"company":"Rewards Network","company_id":"rewards-network","location":"","positions":[{"description":"Led a remote sales team and support staff focused on selling card-linked offers and merchant cash advances in the restaurant space. Represented dining programs for iconic brands such as United Airlines, Marriott Bonvoy, Hilton and Rakuten. Led a remote sales team and support staff focused on selling card-linked offers and merchant cash advances in the restaurant space. Represented dining programs for iconic brands such as United Airlines, Marriott Bonvoy, Hilton and Rakuten.","duration":"Mar 2019 Sep 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2020","start_date":"Mar 2019","subtitle":"Rewards Network","title":"Regional Sales Manager"}],"url":"https://www.linkedin.com/company/rewards-network"},{"company":"National CineMedia (NCM)","company_id":"national-cinemedia-ncm","location":"Southern California","positions":[{"description":"Driven executive with 15+ years of experience in sales, sales management, key account and agency relations. Polished leader who confidently represents an organization with professionalism, poise and the utmost integrity. Consistently delivers against aggressive revenue goals and inspires teams to achieve and exceed their business objectives. Driven executive with 15+ years of experience in sales, sales management, key account and agency relations. Polished leader who confidently represents an organization with professionalism, poise and the utmost integrity. Consistently delivers against aggressive revenue goals and inspires teams to achieve and exceed their business objectives.","duration":"Apr 2005 Jan 2018 12 years 10 months","duration_short":"12 years 10 months","end_date":"Jan 2018","start_date":"Apr 2005","subtitle":"National CineMedia (NCM)","title":"Regional VP Sales"}],"url":"https://www.linkedin.com/company/national-cinemedia-ncm"},{"company":"NCN","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Jun 1999 Apr 2005 5 years 11 months","duration_short":"5 years 11 months","end_date":"Apr 2005","start_date":"Jun 1999","subtitle":"NCN","title":"Regional VP Sales"}],"url":""}]', '["Stacie Tursi “I met Diane Grzywa in 1999 at a National Sales Meeting as we began our careers at National Cinema Network, now National CineMedia. As a colleague, I quickly developed a sense of respect and admiration for Diane. Even in those early days, it was evident to me that she was a bright, thoughtful, and articulate person. I could also see that she was very passionate about whatever she did or believed, and had a natural ability to engage others. Diane and I both started our careers in sales management. Her thirst for knowledge meant that she was constantly learning about different areas of the enterprise. It was not long before we were all turning to her for answers to many questions. Our careers followed similar paths into executive roles, where Diane’s passion and work ethic quickly earned her the recognition and respect of the entire organization. She was soon promoted to manage and lead Pacific and, later, Midwest Sales. In working with Diane on several leadership projects and sales teams, I could see that she was a highly focused, energetic and driven professional. She consistently took on challenging roles and then performed over and above what was expected of her. I always admired Diane’s sense of purpose and discipline; she spent many a Sunday morning going through local newspaper ads to help generate leads for her sales team/s. Diane has since become a dear friend, and brings these same rich qualities to our friendship. She is always positive and looks to create a greater good not only for herself, but also for those around her. Based on my experience in working (and knowing) Diane, I can strongly recommend her as a top candidate for any business opportunity to which she might apply. She brings value to the world at large, most certainly mine. ”","Ryan Ivanoff “Nearly 14 years ago, I had the great fortune of being hired by Diane to serve as an Account Director on her media sales team. During the course of our time together, I had the privilege to witness firsthand the amazing qualities that make Diane such a tremendous leader. Her integrity, attention to detail, and unending pursuit to exceed sales goals are just a few of the qualities respected and admired by so many. Diane is all about relationships. She has a real knack for breaking through to key accounts where others have previously failed and her ability to develop interpersonal relationships with senior level executives is unparalleled. Diane leads by example through her tireless work ethic and her care and compassion for others. Her ability to identify, train and develop sales talent is equally impressive, empowering those around her and lifting them to heights they never thought possible. As my supervisor, my mentor and a friend, Diane has changed the trajectory of my life both personally and professionally. High character and a truly unique skill set make Diane an unbelievable asset to any team or organization lucky enough to land her. ”"]'] User: ['Napoleon Harris', 'Self-motivated sales and marketing professional with 10 + years of managementexperience. I have excelled in multiple environments such as fitness centers, kiosks and high volume retail outlets and most recently call centers. I have a proven track record of recruiting, developing, and managing teams ranging from 5-45 people, I am results driven and focused on exceeding company standards.', 'Account Executive, SMB at DoorDash', 'DoorDash', '[{"company":"DoorDash","company_id":"doordash","industry":"Internet","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Aug 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Aug 2019","subtitle":"DoorDash","title":"Account Executive, SMB"}],"url":"https://www.linkedin.com/company/doordash"},{"company":"ZipRecruiter","company_id":"ziprecruiter","location":"Tempe, Arizona","positions":[{"description":"• Educated the small to medium business market about the power of online advertising• Strategized with multiple C-level Executives in regards to finding the best solution to their talentacquisition needs.","duration":"Oct 2018 Jul 2019 10 months","duration_short":"10 months","end_date":"Jul 2019","start_date":"Oct 2018","subtitle":"ZipRecruiter","title":"Account Exectutive - New Logo"}],"url":"https://www.linkedin.com/company/ziprecruiter"},{"company":"Web.com","company_id":"website-pros","location":"Phoenix, Arizona Area","positions":[{"description":"▪ Managed a team of 10-15 Account Executives▪ Consistently in the top 10% out of 20+ Sales teams nationwide▪ Live Cold-call coaching daily to help provide feedback for reps, and allowed us to create businessproposals for customers.","duration":"Jan 2015 Oct 2018 3 years 10 months","duration_short":"3 years 10 months","end_date":"Oct 2018","start_date":"Jan 2015","subtitle":"Web.com","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/website-pros"},{"company":"Yodle","company_id":"yodle","location":"Scottsdale, Arizona","positions":[{"description":"Promoted to Sales Manager within 8 months of start date Cold called, set appointments, ran demos, and closed B2B sales in a very short sales cycle. Top performer exceeding quota every monthAttended our prestigious Presidents Club 2016","duration":"Jan 2015 Aug 2015 8 months","duration_short":"8 months","end_date":"Aug 2015","start_date":"Jan 2015","subtitle":"Yodle","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/yodle"},{"company":"Ghost Armor","company_id":"ghost-armor","location":null,"positions":[{"description":"▪ Successfully launched the Miami Florida market in 2011 (opened 15 locations)▪ Exceeded our Sales quota each month (150%-200%)▪ Responsible for Talent Acquisition, product demo and sales ▪ Responsible for working with Contractors for Kiosk Building, Visuals & Design of each location▪ Earned a Director position within just 2 years of employment","duration":"Apr 2011 Mar 2013 2 years","duration_short":"2 years","end_date":"Mar 2013","start_date":"Apr 2011","subtitle":"Ghost Armor","title":"Market Director"},{"description":"Sold a scratch proof polyurethane technology used for hand-held devices like cellphones, tablets and laptops Retail sales and in-person demos Exceeded sales quota every month and was in the top 5% of the company sales out of 50+ reps in Arizona","duration":"May 2009 May 2011 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2011","start_date":"May 2009","subtitle":"Ghost Armor","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/ghost-armor"},{"company":"T-Mobile Exclusive Retailer","company_id":"t-mobile-exclusive-retailer","location":null,"positions":[{"description":"▪ Responsible for managing 2-3 Sales Associates▪ Managed daily store operations and sales quotes▪ Built mall referral relations and the “Employee discount program”","duration":"Mar 2008 May 2009 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2009","start_date":"Mar 2008","subtitle":"T-Mobile Exclusive Retailer","title":"Assistant Sales Manager"},{"description":"Cellphone sales & phone accessories Mall Hawking and prospecting Customer service","duration":"Jan 2007 Mar 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2008","start_date":"Jan 2007","subtitle":"T-Mobile Exclusive Retailer","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/t-mobile-exclusive-retailer"}]', '["“I worked with Napoleon at web.com while I was the HR Manager there. He was a great leader and team player. He knew how to motivate his team and was always looking for ways to improve both his skills, and the skills of his team. He was dependable, loyal and a great culture carrier of the company. ”","“I had the pleasure of being Napoleon\'s mentor his first month at ZipRecruiter. Napoleon is very knowledgable, 100% transparent with his customers, and always eager to help those around him. He was a top performer month over month with tremendous success as an Account Executive. I don\'t know what the future has in store for Napoleon, but I can be certain that whatever may come his way, he\'ll face it head-on and with a smile on his face. ”"]']### Assistant: The agent's job is to lead a team of Account Executives in a sales organization, and today the user is reaching out to the agent because they need assistance in improving their team's sales performance and exceeding company standards.
### Human: Agent: ['Evan Thorne', 'Marketing and project management professional with 10+ years of helping businesses grow by solving clients’ problems and enhancing marketing and communication programs in industries including manufacturing, business software, entertainment, journalism, and food & beverage. • Helped businesses grow by researching market trends, making products easier to use, and raising customer support standards • Contributed to branding strategies and crafted messages that optimally differentiated products • Regularly managed projects in several locations at the same time, planned project scopes and resources, and consistently met budgets and deadlines • Led company-first social media campaigns, developed collateral and websites, wrote articles and blog posts, and represented brands at trade shows • Provided clear and comprehensive marketing and technical documentation that translated complex technologies for diverse audiences • Leveraged experience as a writer and musician to understand the composition and emotional effects of messages', 'Writer, editor, general media entusiast', 'Shure Incorporated', '[{"company":"Shure Incorporated","company_id":"shure-incorporated","industry":"Appliances, Electrical, and Electronics Manufacturing","location":"Niles, Illinois, United States","positions":[{"description":"Create and maintain technical documentation for professional audio products, including user guides, webhelp, physical quick-starts, and video scripts. Create and maintain technical documentation for professional audio products, including user guides, webhelp, physical quick-starts, and video scripts.","duration":"May 2017 - Present 4 years 10 months","duration_short":"4 years 10 months","end_date":"Present","start_date":"May 2017","subtitle":"Shure Incorporated","title":"Specialist II, Technical Documentation"}],"url":"https://www.linkedin.com/company/shure-incorporated"},{"company":"evanjonesthorne.com","company_id":"self-employed_1074","location":"Skokie, IL","positions":[{"description":"Provided part-time marketing consulting and communications for Chicago-based businesses in several industries. • Played key part in boosting customer base nearly 50% and revenue 20% over two years for Forest Bride PR by providing communications deliverables to customers.• Supplied press materials for Electrowerks Music Productions, including Web-based bios for the studio, owner, and local recording artists. Enabled bands to secure more high-profile appearances, and increased customers’ engagement.• Utilized design elements such as audio and video clips, promotional images and infographics to inform and reinforce targeted message• Other clients include Metromix Chicago, Earth Heart Inc., Demand Media/StudioD, Upwork, Textbroker","duration":"Aug 2010 - Present 11 years 7 months","duration_short":"11 years 7 months","end_date":"Present","start_date":"Aug 2010","subtitle":"evanjonesthorne.com","title":"Freelance Consultant"}],"url":"https://www.linkedin.com/company/self-employed_1074"},{"company":"John Wm. Roberts & Associates","company_id":"john-wm-roberts-&-associates","location":null,"positions":[{"description":"Manage and create content for Cutting Tool Engineering, with an increased focus on social media and emerging technology.• Moderate CTE Facebook, Twitter and Instagram feeds• Increased newsletter subscriber base by driving email campaign• Researched new industry trends, including the IoT (Internet of Things), additive manufacturing, advanced automation and the proliferation of modularity","duration":"Oct 2016 Mar 2017 6 months","duration_short":"6 months","end_date":"Mar 2017","start_date":"Oct 2016","subtitle":"John Wm. Roberts & Associates","title":"Associate Editor"},{"description":"Manage and create content throughout document lifecycle for print and online editions of Cutting Tool Engineering, and previously MICROmanufacturing.","duration":"Oct 2013 Oct 2016 3 years 1 month","duration_short":"3 years 1 month","end_date":"Oct 2016","start_date":"Oct 2013","subtitle":"John Wm. Roberts & Associates","title":"Assistant Editor, Cutting Tool Engineering and MICROmanufacturing"}],"url":"https://www.linkedin.com/company/john-wm-roberts-&-associates"},{"company":"Applied Systems","company_id":"applied-systems","location":"University Park, IL","positions":[{"description":"Wrote internal and external technical documentation for insurance agency management software company as it overhauled its brand. Analyzed customers’ needs (based on feedback from customers and sales/marketing reps), and optimized their experiences by improving organization, increasing clarity, and enhancing visuals—helped company win three major awards. • Updated style guides; standardized writing style, layouts, graphics, and fonts to create brand alignment.• Produced and edited video tutorials. Wrote scripts, recorded narrations, and coordinated with designer on visual elements and animation. Wrote reference material for video tutorial scripts.• Revamped documentation from acquired software company. Integrated both business’s support documentation; standardized verbiage, structures, layouts, and graphics.• Wrote, edited, and formatted release notes and help files; ensured that customers easily understood them.• Contributed stakeholder-requested articles to corporate wiki for internal and external use. Analyzed customers’ business needs and ensured that articles addressed them.• Represented end-user documentation in the Agile-based software development process.","duration":"Nov 2012 Oct 2013 1 year","duration_short":"1 year","end_date":"Oct 2013","start_date":"Nov 2012","subtitle":"Applied Systems","title":"Technical Writer"}],"url":"https://www.linkedin.com/company/applied-systems"},{"company":"Mintel","company_id":"mintel","location":"Chicago, IL","positions":[{"description":"• Analyzed, organized, and tracked data about food & beverage market trends for restaurants.• Helped company expand into several other markets, including school, hospital, and nursing home cafeterias. Queried many organizations to understand their customers’ needs and preferences.• Maintained and optimized database of restaurant menus, tracked developments in market trends, and documented changes in marketing materials. • Analyzed, organized, and tracked data about food & beverage market trends for restaurants.• Helped company expand into several other markets, including school, hospital, and nursing home cafeterias. Queried many organizations to understand their customers’ needs and preferences.• Maintained and optimized database of restaurant menus, tracked developments in market trends, and documented changes in marketing materials.","duration":"Sep 2011 Jun 2012 10 months","duration_short":"10 months","end_date":"Jun 2012","start_date":"Sep 2011","subtitle":"Mintel","title":"Data Entry Clerk"}],"url":"https://www.linkedin.com/company/mintel"},{"company":"Daily Herald","company_id":"daily-herald","location":"Arlington Heights, IL","positions":[{"description":"Worked as a writer for “Beep!” (the music section of the largest suburban Chicago newspaper), beginning with its first edition. Wrote articles, CD reviews, and coverage of music festivals. • Promoted paper by attending musical events and distributing collateral. Regularly consulted with the public on musical trends and personal interests.• Interviewed major public figures, including business owners, musicians, actors, and promoters. Worked as a writer for “Beep!” (the music section of the largest suburban Chicago newspaper), beginning with its first edition. Wrote articles, CD reviews, and coverage of music festivals. • Promoted paper by attending musical events and distributing collateral. Regularly consulted with the public on musical trends and personal interests.• Interviewed major public figures, including business owners, musicians, actors, and promoters.","duration":"Dec 2000 Aug 2008 7 years 9 months","duration_short":"7 years 9 months","end_date":"Aug 2008","start_date":"Dec 2000","subtitle":"Daily Herald","title":"Contributing Writer"}],"url":"https://www.linkedin.com/company/daily-herald"},{"company":"Northern Star","company_id":"northern-star","location":"DeKalb, IL","positions":[{"description":"Worked as a beat reporter, staff writer, and ultimately served as the first editor of the new daily-format entertainment section of Northern Illinois University’s newspaper. Managed nine-person team of writers, editors, photographers, designers, and ad reps.• Developed story assignments and ensured that staff met production deadlines. Enabled paper’s tone to please readers by covering a large variety of themes (including music, fashion, and weekend activities) and scheduling them as daily features.• Further enhanced customers’ experiences by initiating writing assignments for employees throughout the company to increase variety and personalization.• Designed pages, incorporating visual elements with InCopy and InDesign.• Researched customer demand by conducting interviews and reader polls.• Regularly responded to readers’ inquiries and comments.","duration":"Aug 2005 Dec 2007 2 years 5 months","duration_short":"2 years 5 months","end_date":"Dec 2007","start_date":"Aug 2005","subtitle":"Northern Star","title":"Reporter / Writer / Entertainment Editor"}],"url":"https://www.linkedin.com/company/northern-star"}]', '["Bridgette Gatch “Evan is a thorough and conscientious worker.”","Mandie Gossage “I trained Evan as a technical writer at Applied Systems and we worked on the same team for approximately a year. During this time, Evan tackled every project given to him with determination, energy, and a positive attitude. He is a great communicator with an excellent work ethic and it was a pleasure having him as a teammate.”"]'] User: ['Erika Bishop', 'Selling fine kitchenware and skads of foodie finds in southern Oregon since 1992.', 'Shop Owner at The Pot Rack', 'The Pot Rack', '[{"company":"The Pot Rack","company_id":null,"location":"United States","positions":[{"description":"Fine kitchenware store in historic Jacksonville, OR Fine kitchenware store in historic Jacksonville, OR","duration":"Sep 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Sep 2020","subtitle":"The Pot Rack","title":"Shop Owner"}],"url":""},{"company":"Erika Bishop Marketing","company_id":null,"location":"","positions":[{"description":"Marketing consulting. Marketing consulting.","duration":"Jan 2008 Sep 2020 12 years 9 months","duration_short":"12 years 9 months","end_date":"Sep 2020","start_date":"Jan 2008","subtitle":"Erika Bishop Marketing","title":"Owner"}],"url":""},{"company":"Adept Networks, Club Northwest, Bob Drake Reproductions, Playcraft Systems, and Coast Truck Centers","company_id":null,"location":"Rogue Valley, Oregon","positions":[{"description":"Launched marketing departments in the Rogue Valley for Health/Wellness, manufacturing, B2B and retail companies. Launched marketing departments in the Rogue Valley for Health/Wellness, manufacturing, B2B and retail companies.","duration":"Jan 2014 Aug 2020 6 years 8 months","duration_short":"6 years 8 months","end_date":"Aug 2020","start_date":"Jan 2014","subtitle":"Adept Networks, Club Northwest, Bob Drake Reproductions, Playcraft Systems, and Coast Truck Centers","title":"Marketing Director"}],"url":""},{"company":"Pilot Rock Productions","company_id":null,"location":"Medford, Oregon Area","positions":[{"description":"GM for a HD production company GM for a HD production company","duration":"Apr 2007 Aug 2008 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2008","start_date":"Apr 2007","subtitle":"Pilot Rock Productions","title":"General Manager"}],"url":""},{"company":"Southern Oregon University","company_id":"southern-oregon-university","location":"Ashland, OR","positions":[{"description":"","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Southern Oregon University","title":"Adjunct Professor- Broadcast Journalism"}],"url":"https://www.linkedin.com/company/southern-oregon-university"},{"company":"Mail Tribune- Joy Magazine","company_id":null,"location":"Medford, Oregon Area","positions":[{"description":"Creator and Editor of magazine geared toward women. Joy was distributed for more than 12 years throughout southern Oregon and northern California. Creator and Editor of magazine geared toward women. Joy was distributed for more than 12 years throughout southern Oregon and northern California.","duration":"2003 2005 2 years","duration_short":"2 years","end_date":"2005","start_date":"2003","subtitle":"Mail Tribune- Joy Magazine","title":"Editor"}],"url":""},{"company":"Food Network","company_id":null,"location":"New York, NY","positions":[{"description":"Network pioneer. Developed and produced thousands of hours of food television. Network pioneer. Developed and produced thousands of hours of food television.","duration":"1995 Apr 2002 7 years","duration_short":"7 years","end_date":"Apr 2002","start_date":"1995","subtitle":"Food Network","title":"Executive Producer"}],"url":""},{"company":"Our Home- Lifetime Television","company_id":null,"location":"New York, NY","positions":[{"description":"Create and produce daily home show for Lifetime/ABC Television Create and produce daily home show for Lifetime/ABC Television","duration":"1993 Sep 1994 1 year","duration_short":"1 year","end_date":"Sep 1994","start_date":"1993","subtitle":"Our Home- Lifetime Television","title":"Executive Producer"}],"url":""},{"company":"CBS This Morning, Sally Jesse Raphael, Joan Rivers","company_id":null,"location":"New York, NY","positions":[{"description":"Talk show Producer- Live and studio Talk show Producer- Live and studio","duration":"1989 1993 4 years","duration_short":"4 years","end_date":"1993","start_date":"1989","subtitle":"CBS This Morning, Sally Jesse Raphael, Joan Rivers","title":"Producer"}],"url":""}]', '["Beth Carey “Erika was my Executive Producer for several years at the Food Network. She was one of my first bosses in television and taught me so much about guest booking as well as field and studio production. As a talk show veteran, she really understood what the audience wanted and what it took to put together a quality show. Erika took pride in executing a great product and expected nothing but the best from her staff. She was a great mentor who valued dedication and hard work while fostering a supportive, team environment. ”","Linda Bowman “It is my pleasure to recommend Erika Bishop as a true media professional with a long list of strengths in her arsenal. I first met Erika at the Medford Mail Tribune where she was tasked with the re-creation of a failing regional magazine. After creating JOY Magazine, Erika served as its editor, while I acted as associate editor. Our monthly meetings, when we brainstormed seasonal themes, developed story ideas, and planned photo shoots were some of the most creative and collaborative meetings of my professional career. During the two years we worked together on JOY Magazine, I watched Erika deftly manage and advise over 50 freelance writer--no easy task. She\'s a big thinker, a true visionary, who has the ability to guide and inspire associates, while also giving them room to grow. Thanks to Erika\'s vision and dedication, JOY Magazine went on to enjoy a 12-year publishing run in the Rogue Valley. Any organization or business would be lucky, indeed, to have Erika Bishop on board. She\'s the real deal. ”","Fiona Willis “I have had the privilege of working with Erika Bishop on several projects--she has been my mentor since I entered the television industry 25+ years ago. Aside from her skill in television and video that speaks for itself, it\'s Erika\'s leadership, project management, high-level thinking and creativity that make her stand out. She has a remarkable ability to look at things in a new way, in a way that others don\'t see, in a way that speaks directly to her audience. So much more than teaching me the skills I needed to be a producer, Erika taught me how to be a good manager--a manager that others would want to exemplify. An organization with Erika on its team, is an organization that is much stronger because of her. ”","LinkedIn User “It is with great pleasure that I recommend Erika Bishop as an undeniable asset for any corporation looking to increase brand awareness and grow professional public relations. I hired Erika as a press consultant for the start up of Donatefruit.com. It was a big task considering the company was unknown and the competition in the fruit gifting world is solid. Erika dug in and made well placed contact within her network of colleagues which ultimately resulted in appearances on two national TV shows (she represented us on camera), press in 3 national magazines, and community support and enthusiasm for the brand as well. Not bad for a startup! The first thing you notice when you meet Erika is her confidence and enthusiasm for her work. Erika has big credentials as a former NYC executive for Food Network and other national productions. As expected, her business savvy is evident. Still, she has a great ability to inspire and lead her team in a collaborative way which makes for a very enjoyable work environment. Without hesitation I happily endorse Erika Bishop.”","Mark Wisnovsky “I have worked with Erika for several years on video productions, joint marketing of wineries and various promotion and marketing projects. She is hard working, very intelligent and knows about marketing. I highly recommend her.”","Marlaine Selip “I had the pleasure of working with Erika on multiple project. I was her supervisor at The Joan Rivers show. Erika was a solid, creative producer who always delivered. She was a great leader to her team. She was a guest on another program that I produced in Chicago she was representing a food brand and did a terrific job in front of the camera. Because she\'s such a talented producer she understands what guests and products and brands need to do to get their message to the audience in an entertaining fashion. I would be delighted to work with her again. She\'s an asset to any organization lucky enough to have her on their staff. ”","Jeremy Holmes “What can\'t I recommend about Erika Bishop? She is a dream to work with and always brings a fresh perspective and a can-do attitude when working on a project. We have worked together for various clients (artisan food as well as corporate) for at least eight years - and during that time I have never been let down by her enthusiasm, energy and talent. Her knowledge of food & photo prep as made her incredibly valuable for my artisan food clients, from Rogue Creamery to Gary West and beyond. She also has a keen understanding of different media and how to best target a particular demographic through the use of photography. Her ability to create recipes for clients is also extremely helpful, having just commissioned her to provide recipes for NuCulture Foods to the delight of all involved. I have no trouble giving Erika my highest recommendation, no matter what your project, Erika will bring her ample experience to bear on it and make it much better than you could imagine. ”"]']### Assistant: The agent's job is to provide marketing consulting and communications for businesses, and today, the agent is reaching out to the user because they need assistance in promoting and boosting the online presence of their fine kitchenware store.
### Human: Agent: ['Dave Thompson', 'Retail Sales: Experience in customer service, P & L budgets, scheduling, training, merchandising, staff supervision, and daily departmental functions. Food Brokerage and Distribution: Experience in account and territory management, sales calls and presentations, issue resolution, new item and program implementation, merchandising, project planning and execution, business development, recruiting, training new personnel and supervision. Merchandising: Experience in small and large-scale projects, new store set-up, existing store remodels, planogram specialist, project planning and execution, data analysis, and project and staff supervision. Specialties: Sales and Support, Customer Service, Account Management, Territory Management, Supervision, Training, and Merchandising.', 'Regional Sales Manager at Morton & Bassett', 'Morton & Bassett Spices', '[{"company":"Morton & Bassett Spices","company_id":null,"location":"Mid Southwest USA","positions":[{"description":"Regional Sales Manager for Gourmet Spice company. Territory includes Texas, Oklahoma, Arkansas, Louisiana, Mississippi, and Alabama. Handling all responsibilities associated with sales and sales growth. Specialist in providing superior service to current customers and in securing new business. Regional Sales Manager for Gourmet Spice company. Territory includes Texas, Oklahoma, Arkansas, Louisiana, Mississippi, and Alabama. Handling all responsibilities associated with sales and sales growth. Specialist in providing superior service to current customers and in securing new business.","duration":"Nov 2012 - Present 9 years 3 months","duration_short":"9 years 3 months","end_date":"Present","start_date":"Nov 2012","subtitle":"Morton & Bassett Spices","title":"Regional Sales Manager"}],"url":""},{"company":"Mountain View Marketing","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2011 Nov 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"Nov 2012","start_date":"Aug 2011","subtitle":"Mountain View Marketing","title":"Sales Representative Consumer Goods"}],"url":""},{"company":"Associated Wholesale Grocers","company_id":"associated-wholesale-grocers","location":"","positions":[{"description":"Sales and Sales Support of Private Label Grocery Products to assigned accounts. Managed and supported AWG products for 35 grocery retailers located in North Texas, Arkansas, and Louisiana. Duties included sales calls and presentations, service issue resolution, new item presentation and cut-ins, client communication, consultant regarding product mix and placement, and other client requests.Other responsibilities with AWG included merchandising, office support, project planning, store reset and remodel projects, schematic development and implementation, new customer conversion projects, and trade show presentations.","duration":"Oct 2007 Oct 2010 3 years 1 month","duration_short":"3 years 1 month","end_date":"Oct 2010","start_date":"Oct 2007","subtitle":"Associated Wholesale Grocers","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/associated-wholesale-grocers"},{"company":"Sanco Marketing, Inc.","company_id":null,"location":"","positions":[{"description":"Sanco Marketing, Inc. is a privately-owned food broker specializing in Hispanic and Specialty food brokerage. As an Account Manager, I managed sales to chain grocery store accounts, primary customers being Minyard Food Stores and Brookshire Food Stores. In that position, I was responsible for sales and support of brokered food products with the goal of increasing sales for retailer, distributor, and Sanco Marketing. My duties included, but were not limited to, the following: Sales calls and presentations, new item introduction, merchandising, store reset and remodel projects,supervise reset team members, planogram and schematic development, distribution checks, manufacturer audits, product demonstrations, business development, trade shows, and special projects. I was an integral part of Sanco Marketing during its period of most sustained sales growth.","duration":"Oct 1998 Oct 2007 9 years 1 month","duration_short":"9 years 1 month","end_date":"Oct 2007","start_date":"Oct 1998","subtitle":"Sanco Marketing, Inc.","title":"Account Manager"}],"url":""}]', '["Trisha Miller “I hired Dave as a Territory Sales Manager and couldn\'t be happier with the hire! Dave is a work horse, who doesn\'t quit until he makes the sale, all the while keeping a positive attitude and a smile on his face! He has great knowledge of the grocery industry and a special talent for finding ways to fit his product into a jam packed schematic! Seeing the results that Dave can deliver makes it easy for me to recommend him without reservation!”","Ben Miller “Dave is an amazing source of knowledge and help. He is detail oriented and a tremendous asset for his clients. I would recommend him to anyone needing top quality service and the best spices available.”"]'] User: ['Sarah Jane Hunt', 'Experienced Food Stylist and Makeup Artist with a demonstrated history of working in the motion picture and film industry. Skilled in styling Photography, Live Broadcast, Advertising, Video, and Film. Strong operations professional with a Bachelor of Arts (B.A.) focused in Opera Performance, Studio Art, Art History from Columbia College.', 'Food Stylist', 'Sarah Jane Hunt Foodstylist', '[{"company":"Sarah Jane Hunt Foodstylist","company_id":null,"location":"United States","positions":[{"description":"","duration":"Jun 1996 - Present 26 years 1 month","duration_short":"26 years 1 month","end_date":"Present","start_date":"Jun 1996","subtitle":"Sarah Jane Hunt Foodstylist","title":"Food Stylist"}],"url":""},{"company":"ConAgra Foods","company_id":"conagra-brands","location":"","positions":[{"description":"","duration":"2003 2006 3 years","duration_short":"3 years","end_date":"2006","start_date":"2003","subtitle":"ConAgra Foods","title":"Senior Advertising Coordinator for Corporate Marketing"}],"url":"https://www.linkedin.com/company/conagra-brands"},{"company":"Self Employed","company_id":null,"location":"","positions":[{"description":"","duration":"1996 Jul 2003 7 years","duration_short":"7 years","end_date":"Jul 2003","start_date":"1996","subtitle":"Self Employed","title":"Make-up Artist"}],"url":""},{"company":"Inflight Productions","company_id":null,"location":"","positions":[{"description":"","duration":"1999 2003 4 years","duration_short":"4 years","end_date":"2003","start_date":"1999","subtitle":"Inflight Productions","title":"Studio Manager / In house stylist"}],"url":""}]', '["Megan B. “Classically trained with a keen artful style, Sarah brings her amazing energy and buckets and buckets of talent to each client. She consistently delivers an aesthetically elevated results no matter how high the pressure. Sarah brings people together with her calm professional attitude. Any team would be lucky to have her and her Midas touch on set. ”","LinkedIn User “Sarah is the most amazing food stylist I’ve ever worked with. She is creative, intelligent, works extremely well under pressure and manages her time well. Sarah is always prepared and is a fabulous problem solver. We have worked on many shoots together and Sarah is always consistent, patient and keeps a good sense of humor in every situation. She’s an absolute delight to be around—so sunny and positive. Her great attitude, sense of humor and impeccable styling skills make one unbeatable food stylist who delivers beautiful results every time. ”"]']### Assistant: The agent's job is to manage sales and sales growth for a gourmet spice company, and today, they are reaching out to the user, an experienced food stylist, because they need assistance in styling and photographing their spice products for promotional materials.
### Human: Agent: ['Jessica Galfo', 'Strategic media and marketing professional with over 10 years commercial brand experience. Currently manage all media and concept marketing initiatives in the US for H&M.', 'US Media & Marketing Manager at H&M', 'H&M', '[{"company":"H&M","company_id":"h&m","industry":"Retail","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Jun 2021","subtitle":"H&M","title":"US Media & Marketing Manager"},{"description":"","duration":"Jun 2018 Jun 2021 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jun 2021","start_date":"Jun 2018","subtitle":"H&M","title":"Womenswear Marketing Manager"},{"description":"","duration":"Aug 2016 Jun 2018 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2018","start_date":"Aug 2016","subtitle":"H&M","title":"Marketing Specialist"}],"url":"https://www.linkedin.com/company/h&m"},{"company":"New York & Company","company_id":"new-york-&-company","location":"New York, New York","positions":[{"description":"","duration":"2016 2016 less than a year","duration_short":"less than a year","end_date":"2016","start_date":"2016","subtitle":"New York & Company","title":"Digital Marketing, Social Media Specialist"}],"url":"https://www.linkedin.com/company/new-york-&-company"},{"company":"Posterscope","company_id":"posterscope","location":"","positions":[{"description":"Burberry & MasterCard Burberry & MasterCard","duration":"2015 2016 1 year","duration_short":"1 year","end_date":"2016","start_date":"2015","subtitle":"Posterscope","title":"Supervisor"}],"url":"https://www.linkedin.com/company/posterscope"},{"company":"ZenithOptimedia","company_id":"zenith1","location":"Greater New York City Area","positions":[{"description":"H&M, Puma & Kering H&M, Puma & Kering","duration":"Jun 2011 Aug 2015 4 years 3 months","duration_short":"4 years 3 months","end_date":"Aug 2015","start_date":"Jun 2011","subtitle":"ZenithOptimedia","title":"Media Buyer, Local Activation"}],"url":"https://www.linkedin.com/company/zenith1"}]', '["Anisha Datwani “Jessica is a creative, innovative, and a highly motivated marketing leader. She is an excellent strategist, a data driven marketer and truly customer obsessed. Jessica and I partnered on a few projects to improve the sales and online traffic to the Men\'s category. She dives deep into her business, uses data to defy old truths, and brings fresh ideas that she sees through from conception to execution. She does a great job of synthesizing large ideas into succinct presentations and has a natural ability to influence at the executive level. She navigates complex situations with ease while achieving her goals. Jessica was instrumental in moving the needle for the Men\'s business. I am lucky to have worked with her! ”","Danielle M. Holdman, CPC “I have worked very closely with Jessica Galfo during several months in 2010 while she has served as a public relations intern at Urbane Perspective Media + Lifestyle. She has excelled in this role and maintained one of the highest levels of productivity for an intern since the formation of my company. Jessica is not only a team player, but she has also positioned herself as an influential leader in marketing/public relations industry. Galfo possesses a transcendent \\"can do\\" attitude while taking on all tasks with a positive energy and a smile. Her upbeat, yet laidback personality and engaging personal style enables her to interact effectively her co-workers and potential clients. Jessica is very well organized and has steered our small business outreach, managed our social networking accounts, drafted press material, article writing for the website, and helped with the planning and implementation of one of our events. Jessica Galfo takes initiative to go beyond the expected parameters of her job, and has demonstrated the ability to articulate information and ideas in both the verbal and written forms. She takes her professional development seriously, which shows in her work and the actions she takes to grow as a person. I am very grateful for her contributions to our office and very confident that she has the intelligence, work ethic and communications skills to add value wherever she works. I highly recommend Jessica Galfo, for the position she applied for at your company.”"]'] User: ['Bill Rounds', 'Designer with extensive experience in Industrial Design, Graphic Design and UI design. Specialties: Art Direction in all aspects of design, communicating ideas and delivering final designs that are valuable to my clients.', 'Senior Designer', 'Self', '[{"company":"Self","company_id":null,"location":"Massachusetts","positions":[{"description":"","duration":"2015 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"2015","subtitle":"Self","title":"Freelance/ Contract Designer"}],"url":""},{"company":"Brooks Automation","company_id":null,"location":"Brooks Automation, Chelmsford Ma","positions":[{"description":"Senior Designer providing design direction for industrial design, graphic design, and user interface design. Senior Designer providing design direction for industrial design, graphic design, and user interface design.","duration":"Nov 2011 Sep 2014 2 years 11 months","duration_short":"2 years 11 months","end_date":"Sep 2014","start_date":"Nov 2011","subtitle":"Brooks Automation","title":"Senior Designer/Technical Illustrator"}],"url":""},{"company":"Skyward Mobile","company_id":"skyward-mobile","location":"","positions":[{"description":"Lead user interface graphic designer. Worked closely with mobile developers and engineers creating phone applications. Created buttons, backgrounds, animation and splash screens for dozens of products. Created concept art for client applications and guided them through design requirements. Responsible for creating marketing graphic material such as website art and elements. Created company logo and branding materials. Lead user interface graphic designer. Worked closely with mobile developers and engineers creating phone applications. Created buttons, backgrounds, animation and splash screens for dozens of products. Created concept art for client applications and guided them through design requirements. Responsible for creating marketing graphic material such as website art and elements. Created company logo and branding materials.","duration":"Oct 2006 Oct 2008 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2008","start_date":"Oct 2006","subtitle":"Skyward Mobile","title":"Lead UI/Graphics Designer"}],"url":"https://www.linkedin.com/company/skyward-mobile"},{"company":"lwr design","company_id":null,"location":"","positions":[{"description":"Freelance designer generating concepts, illustrations and designs for small design firms to large corporations. On the way learning how to communicate ideas in the most proficient and timely way Working as a freelance designer allowed me to work in a different design field every other month. From medical products to mobile phone UI graphics it was a new experience everyday. Freelance designer generating concepts, illustrations and designs for small design firms to large corporations. On the way learning how to communicate ideas in the most proficient and timely way Working as a freelance designer allowed me to work in a different design field every other month. From medical products to mobile phone UI graphics it was a new experience everyday.","duration":"Jan 2003 Oct 2006 3 years 10 months","duration_short":"3 years 10 months","end_date":"Oct 2006","start_date":"Jan 2003","subtitle":"lwr design","title":"Freelance designer"}],"url":""},{"company":"Farm Design","company_id":null,"location":"","positions":[{"description":"Industrial Design, Concept Sketching, Model making, Product development, Product rendering. Industrial Design, Concept Sketching, Model making, Product development, Product rendering.","duration":"2005 2005 less than a year","duration_short":"less than a year","end_date":"2005","start_date":"2005","subtitle":"Farm Design","title":"Freelance Designer"}],"url":""},{"company":"Sikorsky Aircraft","company_id":"sikorsky","location":"","positions":[{"description":"Designed interior components (Chairs, Divans, Consoles, Doors, Ashtrays etc...) and exterior paint schemes for the S70,S76 & S92 model helicopters. Designed interior components (Chairs, Divans, Consoles, Doors, Ashtrays etc...) and exterior paint schemes for the S70,S76 & S92 model helicopters.","duration":"Oct 2000 Jun 2003 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2003","start_date":"Oct 2000","subtitle":"Sikorsky Aircraft","title":"Industrial Designer"}],"url":"https://www.linkedin.com/company/sikorsky"},{"company":"Polaroid ID systems","company_id":"polaroid","location":"","positions":[{"description":"Designed hardware enclosures for for ID camera\'s and signature scanners to be used at your local DMV. I also designed security and graphic features to be used on your driver license [cards}. Designed hardware enclosures for for ID camera\'s and signature scanners to be used at your local DMV. I also designed security and graphic features to be used on your driver license [cards}.","duration":"Oct 1999 Sep 2000 1 year","duration_short":"1 year","end_date":"Sep 2000","start_date":"Oct 1999","subtitle":"Polaroid ID systems","title":"Industrial/Graphic Designer"}],"url":"https://www.linkedin.com/company/polaroid"},{"company":"Identico (now Helix Design)","company_id":null,"location":"","positions":[{"description":"Great opportunity to learn about design and the process of making a product from start to finish. I learned so much in a short period of time. Great opportunity to learn about design and the process of making a product from start to finish. I learned so much in a short period of time.","duration":"May 1998 Sep 1998 5 months","duration_short":"5 months","end_date":"Sep 1998","start_date":"May 1998","subtitle":"Identico (now Helix Design)","title":"Industrial Designer (internship)"}],"url":""},{"company":"Saucony","company_id":null,"location":"","positions":[{"description":"Designed running shoes for the masses and a warm up suit for Dave Scott. I had a lot of fun and gained vital knowlege that I use everyday I design. Designed running shoes for the masses and a warm up suit for Dave Scott. I had a lot of fun and gained vital knowlege that I use everyday I design.","duration":"May 1997 Sep 1997 5 months","duration_short":"5 months","end_date":"Sep 1997","start_date":"May 1997","subtitle":"Saucony","title":"Industrial Designer (internship)"}],"url":""}]', '["Jeremy De Bonet “We brought Bill into Skyward Mobile to create a professional look and feel to our many mobile products. Bills strengths are not only in his artistic talent, but also in his ability to work with the other stake holders in the projects, and incorporate their ideas and feedback into his interface designs. Bill was effective at creating a wide variety of unique looks and feel for the dozens of mobile applications Skyward produced. From highly constrained applications where the visual elements were constrained to a few buttons and widgets to applications that were driven primarily by art, Bill was able to create distintive visual impact. As a team member, Bill was a terrific addition. His enthusiasm, willingness to help, and team sprit was contagious. He was a pleasure to work with.”","Tim Kilroy “Put simply, Bill is a fantastic designer. With a true sense of human scales and interactivity, Bill can take complex actions and make them visually simple. Since my time at Skyward, I have hired Bill to work on other projects. He is hardworking, intuitive and delivers excellent product.”"]']### Assistant: The agent's job is to manage media and marketing initiatives for H&M, and today, the agent is reaching out to the user, a designer, because they need assistance in creating a visually appealing and user-friendly interface for an upcoming mobile application.
### Human: Agent: ['Harrison Winikoff', 'I am a driven student and Eagle Scout ready to make my mark on the world. Currently an associate brand strategist, I work to help local businesses and individual clients with a variety of life-pressing issues as well as brand strategy and development and have learned skills in policy, problem-solving, research, communication, public speaking, and delegation. As a student, I consistently maintained a 4.0 GPA and was ranked 1st in my class while in high school. Given my young age, I have a lot of experience leading and being a part of teams as well as being an independent contributor. I am incredibly driven and have gained significant experience being the leader on teams in a variety of situations. I work well under pressure and am generally someone people go to when a problem occurs and they need help finding a solution. I am also a strong consensus builder and am a go-to person in situations where there is interpersonal conflict.I had the opportunity to be a part of the Southern California delegation to the Boy Scout World Jamboree to Japan several years ago. This really sparked my interest in other cultures and international travel, leading to a passion for international business, relations, and politics which remain my current career goals.', 'Associate Brand Strategist, Eagle Scout, and Berkeley Haas student entering the global business & political arenas.', 'EMPATH', '[{"company":"EMPATH","company_id":"empathunited","industry":"Marketing and Advertising","location":"San Luis Obispo, California Area","positions":[{"description":"- Conduct market research, loyalty audits, and sentiment analyses to discover and track recurring trends to bolster client positioning- Craft customized branding strategies, cultivating authentic imaging and messaging- Perform comparative client/competitor analyses to determine and differentiate strengths, weaknesses, and target marketEMPATH is an independent brand consultancy, a creative content development firm, and an evolving ideas boutique with strategic design and technological innovation at its core.","duration":"Dec 2019 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Dec 2019","subtitle":"EMPATH","title":"Associate Brand Strategist"}],"url":"https://www.linkedin.com/company/empathunited"},{"company":"The Berkeley Forum","company_id":"the-berkeley-forum","location":"Berkeley, California, United States","positions":[{"description":"","duration":"Feb 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Feb 2021","subtitle":"The Berkeley Forum","title":"Programming Committee Member"}],"url":"https://www.linkedin.com/company/the-berkeley-forum"},{"company":"Haas Business School Association (HBSA)","company_id":"haas-business-school-association-hbsa","location":"Berkeley, California, United States","positions":[{"description":"","duration":"Feb 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Haas Business School Association (HBSA)","title":"Corporate Relations Associate"}],"url":"https://www.linkedin.com/company/haas-business-school-association-hbsa"},{"company":"Santa Maria Valley Chamber of Commerce","company_id":"santamariavalleychamber","location":"Santa Maria, California","positions":[{"description":"- Communications liaison, establishing key relationships between the Chamber of Commerce and businesses within the community- Created social media content, promoting and driving traffic to new businesses- Conducted extensive, long-term research on business/economic development projects","duration":"Jul 2019 Jul 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2020","start_date":"Jul 2019","subtitle":"Santa Maria Valley Chamber of Commerce","title":"Business Relations Intern"}],"url":"https://www.linkedin.com/company/santamariavalleychamber"},{"company":"Direlights","company_id":"direlights","location":"Nipomo, California","positions":[{"description":"- Oversaw business operations, including marketing, planning, and financial sectors- Managed six departments, leading 20-member team in successful product creation- Increased sales by 20% while reducing unit costs- Established LinkedIn presence, broadening exposure among potential suppliers and donors","duration":"Aug 2019 Jun 2020 11 months","duration_short":"11 months","end_date":"Jun 2020","start_date":"Aug 2019","subtitle":"Direlights","title":"Chief Operating Officer"}],"url":"https://www.linkedin.com/company/direlights"},{"company":"U.S. House of Representatives","company_id":"u.s.-house-of-representatives","location":"San Luis Obispo, California Area","positions":[{"description":"- Responded to constituents’ queries and advocated on their behalf in addition to engaging in extensive legislative research on bills- Co-coordinated and participated in Town Hall gathering as well as San Luis Obispo County Office of Education and Department of Defense meetings","duration":"Mar 2019 Jun 2019 4 months","duration_short":"4 months","end_date":"Jun 2019","start_date":"Mar 2019","subtitle":"U.S. House of Representatives","title":"Congressional Intern"}],"url":"https://www.linkedin.com/company/u.s.-house-of-representatives"}]', '["“July 21, 2020 To whom it may concern, I’ve had the utmost privilege to have enjoyed Harrison Winikoff as an intern. Harrison is a highly skilled and driven individual, self-taught, inquisitive, resourceful and self-thinking. Harrison worked with the Chamber of Commerce and in particular in my area of focus; in Economic Development, for almost a year. Harrison is wise beyond his years, not afraid to tackle the unknown and is very strong in research, analytical thinking and possesses a high level of communication skills. I’m confident that whatever Harrison decides to do in his career, he will be very successful. He has the ability to quickly assess needs, learn tasks, and accomplish all required tasks and more in a very timely manner. Harrison is an extremely confident young man, empathetic, kind, very conscientious towards those he works with. He works well with all personalities and is able to approach any situation positively and constructively. I would strongly recommend Harrison for any position he seeks. He will be a positive asset to any organization considering him. I welcome any further questions or concerns you may have. Suzanne Singh Economic Development Director Santa Maria Valley Chamber of Commerce Suzanne@santamaria.com C: 949-433-2258 O: 805-925-2403,817 ”","“Harrison is one of those rare individuals who actually does what he says. And he always delivers more than expected. He asks astute questions, imparts wisdom beyond his years, and has an unrelenting passion for excellence. I’ve had the distinct privilege in working with Harrison, and probably learning more from him than he has from me. He’s a bright and caring young man that will become a leader for his generation, and hopefully a steward for mine. ”"]'] User: ['Justin Englander', 'Proven sales leader who thrives within high growth tech startups. Focused on hiring, coaching, developing and leading a high caliber, quota achieving field sales organization.', 'Director at Newsela', 'Newsela', '[{"company":"Newsela","company_id":"newsela","industry":"E-Learning Providers","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Newsela","title":"Director"},{"description":"","duration":"Dec 2018 Sep 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2020","start_date":"Dec 2018","subtitle":"Newsela","title":"Regional Sales Manager"},{"description":"","duration":"Jan 2018 Dec 2018 1 year","duration_short":"1 year","end_date":"Dec 2018","start_date":"Jan 2018","subtitle":"Newsela","title":"Senior Sales Manager"},{"description":"","duration":"Feb 2017 Jan 2018 1 year","duration_short":"1 year","end_date":"Jan 2018","start_date":"Feb 2017","subtitle":"Newsela","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/newsela"},{"company":"Zocdoc","company_id":"zocdoc","location":null,"positions":[{"description":"","duration":"Jul 2013 Jan 2017 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2017","start_date":"Jul 2013","subtitle":"Zocdoc","title":"Regional Sales Manager"},{"description":"","duration":"Nov 2012 Jun 2013 8 months","duration_short":"8 months","end_date":"Jun 2013","start_date":"Nov 2012","subtitle":"Zocdoc","title":"Lead Recruiter"},{"description":"","duration":"Apr 2012 Nov 2012 8 months","duration_short":"8 months","end_date":"Nov 2012","start_date":"Apr 2012","subtitle":"Zocdoc","title":"Sales Recruiter"}],"url":"https://www.linkedin.com/company/zocdoc"},{"company":"MRM//McCann","company_id":"global-mrm","location":"Greater New York City Area","positions":[{"description":"","duration":"Apr 2011 Mar 2012 1 year","duration_short":"1 year","end_date":"Mar 2012","start_date":"Apr 2011","subtitle":"MRM//McCann","title":"Senior Recruiter Team Lead"}],"url":"https://www.linkedin.com/company/global-mrm"},{"company":"Forstar Resources","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Jul 2008 Mar 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2011","start_date":"Jul 2008","subtitle":"Forstar Resources","title":"Recruiting Manager"}],"url":""},{"company":"Adam Jacobs Associates","company_id":"adam-jacobs-associates","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2004 Jun 2008 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2008","start_date":"Jun 2004","subtitle":"Adam Jacobs Associates","title":"Lead Recruiter"}],"url":"https://www.linkedin.com/company/adam-jacobs-associates"},{"company":"Vornado Realty Trust","company_id":"vornado-realty-trust","location":"","positions":[{"description":"","duration":"Mar 2002 May 2004 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2004","start_date":"Mar 2002","subtitle":"Vornado Realty Trust","title":"Accounts Payable Specialist"}],"url":"https://www.linkedin.com/company/vornado-realty-trust"}]', '["“Justin is a strong sales leader who constantly advocates for him team’s needs in order to drive results. Justin coaches and mentors sales reps with confidence and ease, and is seen as a leader by his team and within the company. ”","“Justin is a pleasure to work with. He is the first one in and the last one out of the office everyday, and this shows in his performance as a consistent top recruiter. His impressive professional approach to the task at hand does not affect his personal touch with his colleagues or his candidates. He is a man of integrity and an outstanding colleague. I would highly recommend Justin to any organization.”"]']### Assistant: The agent's job is to lead and develop a high-caliber field sales organization, and today the user is reaching out to the agent because they need assistance in hiring and coaching sales representatives for their tech startup.
### Human: Agent: ['Kadeline Newburn', 'Sales professional with a strong background working with the Channel.', 'Senior Regional Sales Manager, Northeast at BarTender by Seagull Scientific', 'Seagull Scientific', '[{"company":"Seagull Scientific","company_id":"seagull-scientific","industry":"Computer Software","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Seagull Scientific","title":"Senior Regional Sales Manager, Northeast"},{"description":"BarTender® software by Seagull Scientific enables organizations around the world to improve safety, security, efficiency and compliance by creating and automating labels, barcodes, RFID tags, plastic cards and more. Hundreds of thousands of companies in manufacturing, chemicals, healthcare, food and beverage, aerospace, pharmaceuticals, supply chain/logistics and other industries trust BarTender with the labeling and marking processes that keep their businesses running. With corporate headquarters and software development in Bellevue, Washington, USA, and branch offices in Madrid, Taipei and Tokyo, BarTender is available in more than 150 countries through a global network of local partners.","duration":"Apr 2016 - Present 5 years 7 months","duration_short":"5 years 7 months","end_date":"Present","start_date":"Apr 2016","subtitle":"Seagull Scientific","title":"Regional Sales Manager"}],"url":"https://www.linkedin.com/company/seagull-scientific"},{"company":"Global Technology Systems, Inc","company_id":"global-technology-systems-inc","location":null,"positions":[{"description":"Focus on overall management of the GTS Sales Channel including Resellers and Distribution partners.As Director of Channel Sales, my main function continued as that of Channel Sales Manager along with full strategic responsibilities with our Distributors, Bluestar and Scansource. Additionally, managed a Coordinator role under me to aid in account management activities.","duration":"Apr 2015 Apr 2016 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2016","start_date":"Apr 2015","subtitle":"Global Technology Systems, Inc","title":"Director of Channel Sales"},{"description":"As Channel Sales Manager my main function was to aggressively drive partners to maximize sales and total partnership potential through sales best practices, training and support. My duties included working with marketing to drive programs and events to extend the relationships to new prospects, Providing weekly reporting of pipeline and forecast, Attending and participating in sales meetings, product seminars and trade shows.","duration":"Oct 2006 Apr 2015 8 years 7 months","duration_short":"8 years 7 months","end_date":"Apr 2015","start_date":"Oct 2006","subtitle":"Global Technology Systems (GTS)","title":"Channel Sales Manager"}],"url":"https://www.linkedin.com/company/global-technology-systems-inc"},{"company":"New Mass Media","company_id":"new-mass-media","location":"","positions":[{"description":"","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"New Mass Media","title":"Account Executive"}],"url":"https://www.linkedin.com/company/new-mass-media"},{"company":"E! Networks","company_id":null,"location":"","positions":[{"description":"","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"E! Networks","title":"Administrative Assistant"}],"url":""}]', '["Rick Schilling “I have had the pleasure of working with Kadie for over 4 years. When we first met, she immediately took an interest in our business, how we go to market and quickly understood our value proposition to end users. Her attention to detail, consistent follow up with relevant and timely information, deep understanding of our business and people, and the fact that she is always looking out for networking opportunities for us and our industry peers has made her an invaluable asset to our business and just great to work with overall. She also has a great sense of humor and provides great support during trade shows!”","Adriana Engels “I had the privilege to work side by side with Kadie for almost 10 years. She has an outstanding work ethic, amazing ability to build long lasting partnerships in the industry. Kadie is a great asset to any organization!”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to establish and maintain partnerships in the industry. Today, the user is reaching out to the agent because they need assistance in expanding their company's sales network.
### Human: Agent: ['M. Beth Curtis', 'Focusing on providing my clients with the highest level of care through creative, well thought out and implemented design.Specializing in in-depth color consultations for the home. The use of paint, textiles and accessories can turn a blah room into an "ah" room.Specialties: Specializing in interior redesign, decorating consultations, event decor, real estate staging, color consultations and personal shopping.', 'Owner, Redesign 2 Shine, Inc.', 'Redesign 2 Shine, Inc.', '[{"company":"Redesign 2 Shine, Inc.","company_id":"redesign-2-shine-inc.","industry":"Design","location":"Lemont, IL","positions":[{"description":"Hi, I’m Beth Curtis.We are all made uniquely different, and our homes should reflect who we are.I love to help people get to the heart of who they are, and how they want to use the rooms in their house. Making rooms look great is wonderful, but making rooms that both work and look great is the best. I want to get to know you. What your likes, your needs, and your wants are, and put them into a plan for your home. The outcome of our time together is to create a home you love, and are happy to live in.My mission is to help you determine your style and work with you throughout the design phase to create a wonderful space for you.My goal is to create a home that gets to the heart of who you are and to be able to tell your story. That is what gets me excited and keeps me doing what I do.Why Listen to Me?I love to create! That’s what inspires me to inspire you! The design process, the color, fabrics, trim, the proper furniture, art and accessories get me so excited. I love color! I love to pick color for your home, to create a boisterous, calm, vibrant, relaxing, energizing (you name the adjective) space.I love reimagining old pieces of furniture and giving them new life through paint, fabric or hardware.I love window treatments, whether they are draperies, side panels or valances (I can do blinds, and shades too) to add function and beauty to a window.I love to group art, and the accessories in your home that mean something to you. Let’s use them to tell your story!I love to educate and empower you as I work on a project in your home. I feel like a proud mama when you take what we’ve talked about and do it!I have a graphic arts degree.I’m certified in redesign, staging and color.","duration":"Jun 2007 - Present 14 years 2 months","duration_short":"14 years 2 months","end_date":"Present","start_date":"Jun 2007","subtitle":"Redesign 2 Shine, Inc.","title":"Owner"}],"url":"https://www.linkedin.com/company/redesign-2-shine-inc."},{"company":"Fiserv","company_id":"fiserv","location":"","positions":[{"description":"","duration":"1990 2010 20 years","duration_short":"20 years","end_date":"2010","start_date":"1990","subtitle":"Fiserv","title":"Account Executive"}],"url":"https://www.linkedin.com/company/fiserv"}]', '["“Beth and I were colleagues for many years.She had great industry knowledge, was creative, and consistently went the extra mile to meet her clients needs, and exceed their expectations. She developed a loyal client base of reocurring revenue”","“Beth is a fabulous interior decorator who was able to transform my bedroom into my sanctuary! It was like watching an HGTV episode unfold in my home! I would highly recommend Beth as she has wonderful ideas and visions and is a pleasure to work with.”"]'] User: ['Jennifer Berube', 'Experienced lender with a demonstrated history of working in the financial services industry. Strong finance professional skilled in Operations Management, Sales, Customer Relationship Management (CRM), Team Building, and Management.', 'Retail Mortgage Loan Originator at Truist Mortgage', 'Truist Mortgage', '[{"company":"Truist Mortgage","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Truist Mortgage","title":"Retail Loan Originator"}],"url":""},{"company":"SunTrust Mortgage","company_id":null,"location":"","positions":[{"description":"","duration":"May 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"May 2021","subtitle":"SunTrust Mortgage","title":"Retail Mortgage Loan Originator"}],"url":""},{"company":"BB&T","company_id":"bb&t","location":null,"positions":[{"description":"Small Business Specialist. Work with small businesses to improve cash flow, save time, money, effectively employ resources and ultimately, improve bottom line.","duration":"Mar 2018 May 2021 3 years 3 months","duration_short":"3 years 3 months","end_date":"May 2021","start_date":"Mar 2018","subtitle":"BB&T","title":"Branch Banker IV"},{"description":"","duration":"Feb 2013 Mar 2018 5 years 2 months","duration_short":"5 years 2 months","end_date":"Mar 2018","start_date":"Feb 2013","subtitle":"BB&T","title":"Market Leader IV Assistant Vice President"}],"url":"https://www.linkedin.com/company/bb&t"},{"company":"Dominion Enterprises","company_id":"dominion-enterprises","location":"","positions":[{"description":"","duration":"Sep 2003 Mar 2011 7 years 7 months","duration_short":"7 years 7 months","end_date":"Mar 2011","start_date":"Sep 2003","subtitle":"Dominion Enterprises","title":"National Sales Manager"}],"url":"https://www.linkedin.com/company/dominion-enterprises"},{"company":"Trader Publishing","company_id":null,"location":"","positions":[{"description":"","duration":"2003 2007 4 years","duration_short":"4 years","end_date":"2007","start_date":"2003","subtitle":"Trader Publishing","title":"Sales Manager"}],"url":""},{"company":"Cornerstone Realty Trust","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1997 Jul 2003 5 years 11 months","duration_short":"5 years 11 months","end_date":"Jul 2003","start_date":"Sep 1997","subtitle":"Cornerstone Realty Trust","title":"General Manager"}],"url":""},{"company":"United Dominion Realty Trust","company_id":"udr","location":"","positions":[{"description":"","duration":"Aug 1994 Jan 1999 4 years 6 months","duration_short":"4 years 6 months","end_date":"Jan 1999","start_date":"Aug 1994","subtitle":"United Dominion Realty Trust","title":"Leasing consultant"}],"url":"https://www.linkedin.com/company/udr"}]', '["Russell Carter “I strongly recommend Jennifer Bufis for any job that requires quick thinking, great organizational skills and a pleasant demeanor when working with people. I had the pleasure of working with, and reporting directly too Jennifer when she served as National Sales Manager. She juggled literally hundreds of accounts for multiple sales representatives, making their jobs easier and, by extension, helping me to achieve my highest goals thus far financially and professionally. While at Dominion, she implemented a new system that resulted in a much smoother process from sales to delivery. Jennifer was efficient and effective in her professional role, but also took the time to engage workers and clients with a genuine interest in how they were doing. I wish all our managers could be as kind and friendly as Jenifer. Any company that hires Jennifer Bufis will find their money well spent.”","Max Dobbs “I have worked directly for Jennifer and along side Jennifer. Jennifer was a fair and encouraging manager and genuinely cared about the well being of her employees and the company. Jennifer gave employees space but at the same time made sure that company call goals and performance standards were met. She is also great at digging to find problem areas and how to solve them quickly whether it was operational or procedural in nature. Jennifer is delightful to be around does a great job coaching those underneath her supervision. Jennifer is very kind hear-ted but will definitely get her hands dirty when she needs to. I would definitely work with or for Jennifer again.”"]']### Assistant: The agent's job is to provide creative design services, and today, the agent is reaching out to the user because they need to schedule a color consultation for the user's new home purchase.
### Human: Agent: ['Alexandra "Lex" Gopen', 'Multitalented and experienced Real Estate & TV Production professional, with impeccable communication skills, a keen eye for detail, and ability to stay cool under pressure. From managing logistic and negotiating transactions, to conducting research, and working with clients & talent - I implement my creative abilities and intuitive mindset to solve problems and deliver in a way that exceeds expectations. Also available for Russian translation work!', 'Real Estate Agent at Keller Williams Realty, Inc.', 'Keller Williams Realty, Inc.', '[]', '["Joe Plummer “Alexandra is that rare gem you hope turns up when you are interviewing for a position. Smart, punctual, pleasant and a fast worker Alexandra was always up to the challenge, and always completed her work thoroughly and on time. It was a pleasure working with her, so much so that I recommended she be hired full time by the company in her current position.”","Veni E. “In the time that Alex Vilents interned at Lovely People Footwear, I have found her to be hard working, enthusiastic and a great contributor to several projects. Alex is an honest individual with a bright future.”"]'] User: ['Jan P.', 'Accountable, Honest, Hardworking, Openminded, Passionate and a Team Player', 'Jan of all Trades', 'Jan of all Trades', '[{"company":"Jan of all Trades","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"Personal Assistant, Home Chef, Personal & Office Organization, Accounting Consultant, Client Services, Child Services Personal Assistant, Home Chef, Personal & Office Organization, Accounting Consultant, Client Services, Child Services","duration":"Mar 2010 - Present 11 years 7 months","duration_short":"11 years 7 months","end_date":"Present","start_date":"Mar 2010","subtitle":"Jan of all Trades","title":"Owner"}],"url":""},{"company":"Molly\'s Boutique","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"Retail Sales, Accounting, Fashion, Customer Service, Banking, Administrative Assitant. Retail Sales, Accounting, Fashion, Customer Service, Banking, Administrative Assitant.","duration":"Dec 2009 May 2011 1 year 6 months","duration_short":"1 year 6 months","end_date":"May 2011","start_date":"Dec 2009","subtitle":"Molly\'s Boutique","title":"Assistant Retail Manager/Accounting Services"}],"url":""},{"company":"Us in Recovery","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"House Manager, Addiction Recovery, Client Services, Accounting Consultant, Administrative Assitant, Marketing, House Manager, Addiction Recovery, Client Services, Accounting Consultant, Administrative Assitant, Marketing,","duration":"Feb 2009 Nov 2009 10 months","duration_short":"10 months","end_date":"Nov 2009","start_date":"Feb 2009","subtitle":"Us in Recovery","title":"Leasing Manager"}],"url":""},{"company":"Silverstone","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"Job Cost Accounting, Accountants Payable, Loan Disbursements, Loan Draws, Bank Reconciliations, Vendor Reconciliations, Job Cost, Check Runs, Lien Release and Customer Service Job Cost Accounting, Accountants Payable, Loan Disbursements, Loan Draws, Bank Reconciliations, Vendor Reconciliations, Job Cost, Check Runs, Lien Release and Customer Service","duration":"Oct 2007 Feb 2009 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2009","start_date":"Oct 2007","subtitle":"Silverstone","title":"Construction Accountant"}],"url":""},{"company":"ConAm Management Corporation","company_id":"conam-management-corporation","location":"Greater San Diego Area","positions":[{"description":"Loan Disbursement, Loan Draws, Accountants Payable, Job Cost, Budgets, Bank Reconciliations, Lien Releases, Sub Contract Reconciliations, Certificate of Insurance Leasing, Accounting, Property Management, Customer Service Loan Disbursement, Loan Draws, Accountants Payable, Job Cost, Budgets, Bank Reconciliations, Lien Releases, Sub Contract Reconciliations, Certificate of Insurance Leasing, Accounting, Property Management, Customer Service","duration":"Jan 1988 Jul 1995 7 years 7 months","duration_short":"7 years 7 months","end_date":"Jul 1995","start_date":"Jan 1988","subtitle":"ConAm Management Corporation","title":"Loan Disbursement Manager/Leasing Administrator"}],"url":"https://www.linkedin.com/company/conam-management-corporation"}]', '["Alyssa Figlio “I met Jan almost six years ago at Us in Recovery and she has remained a close contact and friend ever since. Jan uplifted my spirits in a crucial time of my life. She not only did this for me but for many others. She is brilliant in many things, especially organizing and volunteering her time as a dependable support system. Jan is trustworthy and skillful as a manager always guiding a person to seek solution based actions. To sum it up, Jan contributes to making a difference in a person\'s life and I am grateful to have met her.”","Mic Fahey “very creative and always a professional. Great on short notice in getting job done in a timely and efficient manner.”"]']### Assistant: The agent's job is to assist clients with their real estate needs and today, the agent is reaching out to the user because they need to schedule a meeting to discuss potential property investments.
### Human: Agent: ['Vince Ortiz', 'Experienced Owner with a demonstrated history of working in the environmental services industry. Skilled in Budgeting, Operations Management, Customer Service, Sales, and Strategic Planning. Strong business development professional graduated from Cerritos Community College; Cerritos, CA.', 'ZITRO Services LLC', 'Zitro Services LLC', '[{"company":"Zitro Services LLC","company_id":null,"location":"","positions":[{"description":"","duration":"May 2006 - Present 15 years 7 months","duration_short":"15 years 7 months","end_date":"Present","start_date":"May 2006","subtitle":"Zitro Services LLC","title":"Owner"}],"url":""},{"company":"Sanitors","company_id":"sanitors","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Nov 2002 Feb 2006 3 years 4 months","duration_short":"3 years 4 months","end_date":"Feb 2006","start_date":"Nov 2002","subtitle":"Sanitors","title":"VP Operations"}],"url":"https://www.linkedin.com/company/sanitors"}]', '["Don Heimbaugh “Vince and his crew at Zitro Services provided exemplary Housekeeping and Janitorial services at Westgate City Center in Glendale Arizona. Beginning prior to opening day in 2006 and continuously for over five years, Zitro Services under guidance of Vince Ortiz and his management team and crew helped make Westgate the premier, award winning mixed use facility on the Phoenix West Side. Vince has a keen eye for detail and strives for excellence in every way, every day. With Vince in control I never had any concerns about how the property showed. We were always inspection ready at a moments notice. Vince is a seasoned professional that takes pride and ownership in the properties he services.”","Gregory Thul - RPA, FMA “I worked with Vince when he was the VP of Operations for Sanitors. Vince has great passion, a strong customer service ethic and is a trustworthy subject matter expert. I appreciated Vince\'s alignment on objectives, strategic approach to problem solving and consistent professionalism.”"]'] User: ['Mike Burke', 'Experienced Digital Marketing Manager with a demonstrated history of working in the internet industry. Skilled in Search Engine Optimization (SEO), Marketing Management, Customer Relationship Management (CRM), Event Management, and Web Design. Strong marketing professional with a BS focused in Telecommunications from University of Florida.', 'Director of Corporate Communications', 'HR Tech', '[{"company":"HR Tech","company_id":null,"location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"HR Tech","title":"Marketing"}],"url":""}]', '["Eva Greene “What an invaluable experience to work alongside Mike. He is one of the most intelligent, dynamic and sincere professionals I have had the pleasure to work with. With years of marketing knowledge and experience, he delivers the ultimate value to his clients. He is strategic and analytic in driving results and his clients appreciate his input and proactive approach. Mike\'s ability to juggle multiple projects effortlessly, and with a warm demeanor, is something I consistently try to emulate in my career.”","Joseph W. “In all my years of experience, some people stand out for their great qualities and Mike Burke is one of those people. Mike exudes the characteristics of a natural born leader. Mike is a marketing visionary with an extensive knowledge of website development / optimization, online marketing and lead generation. Throughout the 3 years I have worked with Mike, he has shown time and again that he is a positive, motivated leader with great potential. It was truly a pleasure to work with Mike and would highly recommend him to any company.”"]']### Assistant: The agent's job is to provide environmental services, and today, the agent is reaching out to the user because they need assistance with digital marketing for their company.
### Human: Agent: ['Jerry Hoagland', "I buy and sell land in the USA. If you know someone who has some unwanted land for sale, please give them my name. Likewise, if you are looking for some land for the construction of a home (or if you want some land for any other purpose), please give me a call - 214-289-4791. If I don't currently have something you like, I'll try to find a piece of land you do like.", 'Real Estate Investor and Broker', 'DFW', '[{"company":"DFW","company_id":"collin-county","industry":"Government Administration","location":null,"positions":[{"description":"Specializing in the acquisition of real estate notes, delinquent tax properties and mobile homes.","duration":"Nov 1980 - Present 41 years 2 months","duration_short":"41 years 2 months","end_date":"Present","start_date":"Nov 1980","subtitle":"DFW","title":"Real Estate Investor"},{"description":"Retired","duration":"Nov 1980 Dec 2010 30 years 2 months","duration_short":"30 years 2 months","end_date":"Dec 2010","start_date":"Nov 1980","subtitle":"Collin County","title":"County Commissioner"}],"url":"https://www.linkedin.com/company/collin-county"},{"company":"National Land Buyers","company_id":null,"location":null,"positions":[{"description":"When I retired from the Commissioners Court in 2010, I got into the real estate business full time. It has been a lot of fun helping people find a home to live in or a some land for investment purposes, to build on, or just enjoy for recreational purposes. Please call me if you have land you would like to sell fast. I will pay any past due taxes you may have, pay all of your closing costs, and give you some money as well. Even though I am a licensed real estate broker in Texas for over 35 years, there will be NO Realtor fees involved in the transaction. I also have land available for sale for 50% or less of it\'s value.","duration":"Jan 2010 - Present 12 years","duration_short":"12 years","end_date":"Present","start_date":"Jan 2010","subtitle":"National Land Buyers","title":"Chief Land Buyer"},{"description":"When I retired from the Commissioners Court in 2010, I got into the real estate business full time. It has been a lot of fun helping people find a home to live in or a some land for investment purposes, to build on, or just enjoy for recreational purposes. Please call me if you have land you would like to sell fast. I will pay any past due taxes you may have, pay all of your closing costs, and give you some money as well. Even though I am a licensed real estate broker in Texas for over 35 years, there will be NO Realtor fees involved in the transaction. I also have land available for sale for 50% or less of it\'s value.","duration":"Jan 2010 Jan 2017 7 years 1 month","duration_short":"7 years 1 month","end_date":"Jan 2017","start_date":"Jan 2010","subtitle":"National Land Buyers","title":"Chief Land Buyer"}],"url":""}]', '["Nick Naumovich, Jr. “Jerry is an excellent communicator, businessperson and is a widely respected representative of the people of Collin County, TX. I have worked with him on several of his campaigns for commissioner as well as other causes benefiting the people of the county. One notable project created by Jerry in the late 1990’s was a 640-acre public children’s camp for the county. His leadership and perseverance was responsible for it’s success. Since my original revcommendation in 2007 I have had the chance to work with him further in the real estate area. I worked with him on a number of realestate projects where I found him to be extremly sensitive to the needs of his clients and looks after their best interest at all times. In business and personally I find Jerry to be one of the of the best role models in my life. His devotion to his family, business associates and complete strangers in the community who had asked for help and guidance impressed upon me as having personal attributes that I try to emulate. He is an overall good man.”","John Plunkett “Jerry is a very trustworthy, gregarious, family oriented, and diligent in his endeavors.”"]'] User: ['Dan Kelly', 'Specialties: o Leaks Traced And Repaired o All Types Of Repiping Services o Gas Piping Installed And Repaired o Water Piping Installed And Repaired o Underground Water And Drain Piping Installed And Repaired o Anti-Scald Tub And Shower Faucets o Sump Pumps Installed And Serviced o Water Heaters Repaired And Replaced o Annual Plumbing Service Maintenance Agreements o Sewer And Drain Cleaning o Water Conditioning And Filtration o Plus Many More!', 'Owner at Dan Kelly Plumbing ServiceLLC', 'Dan Kelly Plumbing Service', '[{"company":"Dan Kelly Plumbing Service","company_id":null,"location":"","positions":[{"description":"For all your plumbing needs Call Kelly.....Dan Kelly (920)284-1458 For all your plumbing needs Call Kelly.....Dan Kelly (920)284-1458","duration":"Sep 2008 - Present 13 years 8 months","duration_short":"13 years 8 months","end_date":"Present","start_date":"Sep 2008","subtitle":"Dan Kelly Plumbing Service","title":"Owner"}],"url":""},{"company":"Kelly Inspection Service","company_id":null,"location":"","positions":[{"description":"For all your plumbing Needs all in one call Dan @ 920-284-1458 For all your plumbing Needs all in one call Dan @ 920-284-1458","duration":"Sep 2007 Mar 2010 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2010","start_date":"Sep 2007","subtitle":"Kelly Inspection Service","title":"Owner"}],"url":""},{"company":"The Home Depot","company_id":"the-home-depot","location":"","positions":[{"description":"","duration":"Aug 2007 Jul 2008 1 year","duration_short":"1 year","end_date":"Jul 2008","start_date":"Aug 2007","subtitle":"The Home Depot","title":"Master plumber"}],"url":"https://www.linkedin.com/company/the-home-depot"},{"company":"MP Kelly INC","company_id":null,"location":"","positions":[{"description":"This is my family\'s business I worked on and off all my life.My father and I came to the conclusion that we could not work together any longer. And now I am working on my own This is my family\'s business I worked on and off all my life.My father and I came to the conclusion that we could not work together any longer. And now I am working on my own","duration":"Jun 1993 Dec 2006 13 years 7 months","duration_short":"13 years 7 months","end_date":"Dec 2006","start_date":"Jun 1993","subtitle":"MP Kelly INC","title":"Lead Plumber"}],"url":""}]', '["Travis Salisbury “I highly recommend Dan for any plumbing needs. He has helped me at my office and at home. He does fantastic, quick work and it is nice that he is so friendly with a smile always on his face. He is very knowledgeable and trustworthy. In fact, when he was at my house fixing a sink/faucet, he took a quick look at all of our plumbing and he found a mistake with our water heater connections that was done by a previous plumber that was actually a health hazard and not up to code. To the untrained eye, we would have never caught it, but Dan caught it right away and fixed it for us. One of the many advantages of using Master Plumber Dan versus the guy around the corner. Thank you, Dan!”","Chris Vitella, CPA “Officially as Dan\'s supervisor, he reported to me at The Home Depot, but due to his knowledge and experience in the plumbing industry, you might think that I reported to him. I consulted him with many phases of the business, from ordering materials, brand recommendation, clinics, customer service, and product knowledge. His willingness to help and teach me helped me to be more successful with running my department. He was always one of the the first people to jump in and help with any task, from putting on clinics to stocking the shelves. Even though we no longer work together, I consult him whenever I have any tough questions about plumbing related knowledge. I would not hesitate to employ him, work for him, or with him in any form of business.”"]']### Assistant: The agent's job is to buy and sell land in the USA, and today, the agent is reaching out to the user because they are looking for a reliable plumber to assist with the installation and repair of plumbing systems on a piece of land they currently have for sale.
### Human: Agent: ['Kiran Abrol', "Kiran has 14 years of global experience in recruitment, planning and fulfillment of client requirements through recruitment, internal movement, job rotation and training. She has designed, lead and executed the talent acquisition strategies and practices across the organization. Kiran has a demonstrated history of addressing diversity, inclusiveness and parity in recruiting policies and processes along with mastery of hiring outstanding technology teams, with clear examples of how you've sourced, engaged, and closed top talent. Experience across various industries of Automotive, IT, Engineering, Retail, Hospitality, Merger & Acquisitions, Manufacturing, Logistics, Consumer Goods, Telecommunication, Healthcare, Banking & Financial Services, Skills Trade. Specialties: Talent Acquisition, Resource Management, Account Analysis, Revenue Maximization, Training, Cost OptimizationPermanent resident of US.", 'Fulfillment Manager at Bartech Staffing', 'Bartech Staffing', '[{"company":"Bartech Staffing","company_id":"bartech-staffing","industry":"Staffing and Recruiting","location":"Southfield, Michigan, United States","positions":[{"description":"• Currently lead a recruiting team in US and Canada. • Drive candidate delivery, client management, and identify additional fulfillment opportunities. • Train and coach recruiters in uncovering qualified candidates via phone, email and online methods. • Utilize Fieldglass and Bullhorn reporting to analyze team performance and provide recommendations for improvement. • Provide feedback as well as make strategic adjustments accordingly. Ensure exceptional customer service, and that individual and client goals are met.• Responsible and accountable for all aspects of assigned VMS/MSP client relations management, including cultivation, administration, and maintenance of the VMS/MSP client relationship.• Responsible for day to day communication with assigned VMS/MSP Service Delivery Coordinators (SDC)/Staffing Specialists.","duration":"Jan 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Bartech Staffing","title":"Fulfillment Manager"}],"url":"https://www.linkedin.com/company/bartech-staffing"},{"company":"TTi Global","company_id":"tti-global","location":"Troy, Michigan, United States","positions":[{"description":"Manage and lead the recruiting team in US & India along with managing the recruitment desk. Design, lead, and execute the talent acquisition strategies and practices • Specialize in resource planning, recruiting and providing staffing solutions across a variety of industries, including Automotive, Agriculture, Engineering & Design, IT, Finance & Accounting, Human Resources, Marketing, and Operations• Responsible for the full-cycle recruitment process for a variety of positions within the company including sales, technical, marketing, finance etc.• Specialized in hiring for Engineers, Instructional Designers, Graphic Designers, Marketing Specialists, Diversity Specialists, Trainers, and IT skilled professionals• Managed team of 7 onshore, 3 offshore recruiters, and 1 recruiting coordinatoro Managed and owned team metricso Partner with Account Management to develop client relationships and focus recruiting efforts o Work with leadership to recommend, develop and implement innovative and cost-effective hiring strategies along with tactics to attract new hireso Assigned priority levels on open positionso Developed training plans for new recruiterso Subject Matter Expert on ATS (SmartSearch) and configured modules• Act as liaison between Operations, Training, HR, Finance and Expense business partners with regards to staffing and capacity planning• Sourced prospective candidates via ATS and job boards like Career Builder, Indeed, Dice, LinkedIn Recruiter along with local talent boards and Social Media• Proficient with VMS like - FieldGlass, Beeline, Workforce Logiq, VectorVMS• Exceeded performance metrics – 10 submittals per week, along with 2 hires per month• Leveraged recruitment experience with market information to develop recruiting strategy and provide feedback to management and clients• Ability to find “purple squirrels” to help enable new business opportunities• Negotiated offers along with delivering and assisted with onboarding process","duration":"Feb 2019 Jan 2021 2 years","duration_short":"2 years","end_date":"Jan 2021","start_date":"Feb 2019","subtitle":"TTi Global","title":"Talent Acquisition Manager"}],"url":"https://www.linkedin.com/company/tti-global"},{"company":"Deloitte Tohmatsu Consulting LLC.","company_id":"deloitte","location":null,"positions":[{"description":"Lead the resource requirements of 2 large business units having around 3600 associates, with a team of 4 direct reports• Managed the resource requirements for BUs through forecasting utilization and recruitment planning. This resulted in on-time fulfillment of client billable positions and reduction in revenue loss from 0.5% to 0.1% on an average• Act as liaison between Operations, Training, HR, Finance and Expense business partners with regards to staffing and capacity planning• Trained Account Managers and RM team on the new tool launched within the company thus improving efficiency of the resource fulfillment process• Conducted the Induction program for new joiners across all levels. This helped them appreciate the involvement of Resource Managers in the associates’ career development and deployment • Spear headed the implementation of the module within the Learning and Development tool which catered to the specific training needs of the Talent team• Identified associate’s issues and provided personalized solutions to improve associate engagement. This increased resource utilization by around 10%• Received the “Outstanding Award” from Jen Steinmann, the CTO of Deloitte offices, for establishing the RM function for the TS&A BU and successfully launching the L&D initiative across all Deloitte USI offices","duration":"Jun 2015 Feb 2016 9 months","duration_short":"9 months","end_date":"Feb 2016","start_date":"Jun 2015","subtitle":"Deloitte Tohmatsu Consulting LLC.","title":"Manager"},{"description":"","duration":"Jan 2013 May 2015 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2015","start_date":"Jan 2013","subtitle":"Deloitte Consulting India Pvt Ltd","title":"Asst Manager - Talent"}],"url":"https://www.linkedin.com/company/deloitte"},{"company":"Symbiosis Centre of Distance Learning","company_id":"symbiosis-centre-of-health-care-schc-","location":"Bangalore","positions":[{"description":"Distance Education for Post Graduate - Human Resource Management","duration":"Jul 2012 Jul 2014 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2014","start_date":"Jul 2012","subtitle":"Symbiosis Centre of Distance Learning","title":"Student"}],"url":"https://www.linkedin.com/company/symbiosis-centre-of-health-care-schc-"},{"company":"Citigroup","company_id":"citi","location":"Hartford, Connecticut, United States","positions":[{"description":"• Interacted with HRs, Finance, Legal, Compliance and third parties to fulfill requests and generate reports for employee information maintained in HRMS (Peoplesoft), Time and Attendance and historical databases• Streamlined and documented work policies and procedures for the Reporting Team. The flowcharts created helped improve the turn around time and efficiency of the team.","duration":"Jan 2011 Aug 2011 8 months","duration_short":"8 months","end_date":"Aug 2011","start_date":"Jan 2011","subtitle":"Citigroup","title":"Reporting Analyst"}],"url":"https://www.linkedin.com/company/citi"},{"company":"Cognizant Technology Solutions","company_id":"cognizant","location":"Chennai, Tamil Nadu, India","positions":[{"description":"Managed the client resource fulfillment function of Cognizant BPO involving various industries, having around 8000 associates across India with 2 direct reports• Streamlined HR workflows that brought down the average resource fulfillment time from an average of 2 weeks to 1 week• Led conceptualization and development of in-house Release Management Tool that helped easier movement of associates across projects and reduce bench time from an average of 1 month to 2 weeks• Awarded the Global Workforce Management Champion amongst all the Horizontal business units","duration":"Jan 2009 Apr 2010 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2010","start_date":"Jan 2009","subtitle":"Cognizant Technology Solutions","title":"WorkForce Manager"}],"url":"https://www.linkedin.com/company/cognizant"},{"company":"Satyam Computer Services Ltd","company_id":"tech-mahindra","location":"Chennai, Tamil Nadu, India","positions":[{"description":"Involved in validating, planning and fulfilling the Resource Requirements for one of the largest business unit comprising of around 8000 associates• Identified skill gaps and organized trainings for associates to reduce bench time and improve associate delight• Leveled Average Resource Cost for projects using the IMPACT ANALYSER tool developed internally by the team. It helped optimize the cost and generate positive revenue for projects• Member of the Change Management Team in Integrated Groups of Businesses. This brought a uniform understanding of the company metrics and systematic data-based decision making• Served as Charter member of the team for the first-ever identity management implementation in the organization, as part of Customer Solution Centre for a client","duration":"Jun 2004 Dec 2008 4 years 7 months","duration_short":"4 years 7 months","end_date":"Dec 2008","start_date":"Jun 2004","subtitle":"Satyam Computer Services Ltd","title":"Resource Manager"}],"url":"https://www.linkedin.com/company/tech-mahindra"}]', '["“Kiran is a knowledgeable and quality-minded recruitment industry professional. She\'s smart, enthusiastic and always looking to drive process improvement with vendor partners, clients and co-workers alike. I also appreciate her international perspective and expertise in learning & development. You can count on Kiran to ask good questions and find the best talent management solutions. And she\'s fun to work with!”","“Kiran had been a great mentor to me, always guiding me to the right direction. Her confidence and the ease in which she handles her stakeholders is commendable. She is an ever smiling & ever energized person who makes sure she takes work as her priority but also takes up multiple initiatives for the team to get everyone going. ”"]'] User: ['Ibiyefiebo "Ibi" Davies', 'I’m an accomplished Sales Leader that’s delivered revenue growth in the AI, SaaS, and DevOps space. I’m passionate about delivering high customer and end-customer satisfaction while achieving internal and customer business success. Contact me to learn more Contact: ibidavies123@gmail.com', 'Sales Executive at One2Team', 'One2Team', '[{"company":"One2Team","company_id":"one2team","industry":"Software Development","location":"San Francisco Bay Area","positions":[{"description":"","duration":"May 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2021","subtitle":"One2Team","title":"Sales Executive"}],"url":"https://www.linkedin.com/company/one2team"},{"company":"ITGD Consulting","company_id":"itgd-consulting","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jan 2019 May 2021 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2021","start_date":"Jan 2019","subtitle":"ITGD Consulting","title":"Consulting - Sales Management"}],"url":"https://www.linkedin.com/company/itgd-consulting"},{"company":"Xactly Corp","company_id":"xactly-corporation","location":"San Jose, California","positions":[{"description":"","duration":"Jan 2018 Jul 2018 7 months","duration_short":"7 months","end_date":"Jul 2018","start_date":"Jan 2018","subtitle":"Xactly Corp","title":"Enterprise Sales Managment"}],"url":"https://www.linkedin.com/company/xactly-corporation"},{"company":"IAR Systems","company_id":"iar-systems","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2014 Jan 2018 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jan 2018","start_date":"Mar 2014","subtitle":"IAR Systems","title":"Director of Enterprise Sales (Western Region)"}],"url":"https://www.linkedin.com/company/iar-systems"},{"company":"PRQA","company_id":"prqa","location":"San Francisco Bay Area","positions":[{"description":"","duration":"May 2012 Aug 2013 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2013","start_date":"May 2012","subtitle":"PRQA","title":"Western Regional Sales Manager"}],"url":"https://www.linkedin.com/company/prqa"},{"company":"Parasoft","company_id":"parasoft","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Feb 2011 May 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2012","start_date":"Feb 2011","subtitle":"Parasoft","title":"Sales Account Executive (Sales Development Rep)"}],"url":"https://www.linkedin.com/company/parasoft"},{"company":"Quik!","company_id":"quikforms","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Sep 2009 Aug 2010 1 year","duration_short":"1 year","end_date":"Aug 2010","start_date":"Sep 2009","subtitle":"Quik!","title":"Relationship Manager"}],"url":"https://www.linkedin.com/company/quikforms"},{"company":"Canon Business Solutions","company_id":"canon-inc-","location":"","positions":[{"description":"","duration":"Mar 2003 Jun 2009 6 years 4 months","duration_short":"6 years 4 months","end_date":"Jun 2009","start_date":"Mar 2003","subtitle":"Canon Business Solutions","title":"Account Executive"}],"url":"https://www.linkedin.com/company/canon-inc-"}]', '["“Ibi is an incredibly hard-working and driven professional who is very results-oriented. He has a wide breadth of knowledge and experience that he brings to bear not only professionally but also personally. He is a fascinating and engaging person with a great sense of humor! I had the pleasure of working with him for several years and always found interactions with him to be rewarding and fruitful.”","“I had the opportunity to work very closely with Ibi back in 2012. He\'s the type of person who always put a lot of thought into everything he does, and we\'ve learned from each other. Most importantly, Ibi cares deeply about his customers and is passionate about making a positive difference with the products he promotes. Always a consummate learner and intellectually curious, he is not only a hard-working rep but a great coach as well. All in all a high class professional.”"]']### Assistant: The agent's job is to drive candidate delivery, client management, and identify additional fulfillment opportunities, and today the user is reaching out to the agent because they need assistance in optimizing their sales strategy and achieving revenue growth in the AI, SaaS, and DevOps space.
### Human: Agent: ['Paloma De León', 'Tech-savvy with a strong interest in global affairs. Being from a border town has given me the ability to see things with a multicultural perspective. I am a firm believer in the power of networking and passionate about looking for effective solutions to solve complex problems. ------------------Tech savvy con un gran interés en asuntos internacionales. El ser de frontera me ha dado la oportunidad y capacidad de ver las cosas con una perspectiva multicultural. Soy fiel creyente en el poder del networking y apasionada en la búsqueda de soluciones eficaces para resolver problemas complejos.', 'Regional Marketing Manager \| Oracle Financing at Oracle', 'Oracle', '[{"company":"Oracle","company_id":"oracle","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Jul 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Jul 2018","subtitle":"Oracle","title":"Regional Marketing Manager \| Oracle Financing"},{"description":"","duration":"Jun 2017 Jul 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2018","start_date":"Jun 2017","subtitle":"Oracle","title":"Account Manager"},{"description":"","duration":"Jul 2016 Jun 2017 1 year","duration_short":"1 year","end_date":"Jun 2017","start_date":"Jul 2016","subtitle":"Oracle","title":"Business Development Consultant"}],"url":"https://www.linkedin.com/company/oracle"}]', '["Andrea Guerra “I have had the pleasure and blessing to have worked with Paloma in multiple projects across the span of many years, and undoubtedly, she is a distinguished professional and magnificent human being. Paloma is a gifted communicator; her multifaceted and sophisticated approach allow her to consistently break down barriers and establish sincere and meaningful connections that transcend time and place. Aside from her skills, Paloma is also extremely passionate about growth and development. Over the recent years, I have witnessed her resilience as she champions through many self-established goals and continues to develop her expertise. ”","Meredith McCarty “Paloma is an asset to any group she joins. Her persistence in the face of a challenge inspires others to overcome those they might be facing. It isn\'t enough to say that she puts in the work, but that the work she does is done well. Paloma has the ability to take a team\'s mentality and shift it for the positive, all while keeping work ethic the same and changing the game in whichever way suits the groups progress. In parallel to her extraordinary professionalism, Paloma is a joy to be around and genuinely cares for the people around her.”"]'] User: ['Daniel Barychev', 'Software Engineer at Microsoft on the Power Automate TeamCarnegie Mellon University Class of 2020Former Intern at IBM and freelance developer from PhiladelphiaCheck out my personal website at www.danbarychev.com', 'Software Engineer at Microsoft', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Computer Software","location":"Bellevue, Washington, United States","positions":[{"description":"Power Automate Team","duration":"Aug 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Aug 2020","subtitle":"Microsoft","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/microsoft"}]', '["Laurie Heller “Daniel has been an excellent technical mentor to my son, a middle-school student. Starting in fall of 2019 he met weekly with my son. They have primarily been working with 3d modeling in Maya (for animation) but Daniel has also helped with other occasional computer programming questions. He has been highly knowledgeable, very patient, and extremely reliable. He seems to come with a flexible \'lesson plan\' in his head each time, too. Highly recommended!”","Max Reed “We were very lucky to have Daniel on board as BACelet’s Lead Software Developer this summer. Daniel created our initial iOS app that successfully connected to our hardware device via Bluetooth and was highly sufficient for user testing. In addition to bluetooth connection and beautiful UI, Daniel implemented an in-app messaging system, live friends feed, and other BACelet specific features such as a drink calculator and time-until-sober indicator. I was extremely impressed by Daniel’s work ethic, organization, communication skills, and ability to figure out any obstacle he wasn’t familiar with. Daniel was a tremendous asset not only as a strong Software Developer, but as a committed team player. I look forward to working with Daniel in the future and can’t wait to see what he does next!”"]']### Assistant: The agent's job is to connect with professionals in the industry, and today the user is reaching out to the agent because they need assistance in exploring potential career opportunities at Oracle.
### Human: Agent: ['Brian Eckels', 'Experienced Global Regulatory Compliance Professional with a demonstrated history of working in healthcare and the retail industry. Skilled in Business Process, Microsoft Word, Sales and Team Building. Strong professional with a Master of Business Administration (M.B.A.) focused in Project Management.', '.', 'Bolt-spec llc', '[{"company":"Bolt-spec llc","company_id":"bolt-spec-llc","industry":"Oil and Gas","location":"","positions":[{"description":"","duration":"May 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"May 2019","subtitle":"Bolt-spec llc","title":"Service Technician"}],"url":"https://www.linkedin.com/company/bolt-spec-llc"},{"company":"GENERAL NUTRITION CENTERS, INC.","company_id":"general-nutrition-centers-inc.","location":"Greater Pittsburgh Area","positions":[{"description":"","duration":"May 2016 May 2019 3 years 1 month","duration_short":"3 years 1 month","end_date":"May 2019","start_date":"May 2016","subtitle":"GENERAL NUTRITION CENTERS, INC.","title":"Senior Regulatory Affairs Specialist"}],"url":"https://www.linkedin.com/company/general-nutrition-centers-inc."},{"company":"GNC","company_id":"gnc","location":"Pittsburgh, Pennsylvania","positions":[{"description":"","duration":"May 2016 Jul 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2017","start_date":"May 2016","subtitle":"GNC","title":"Global Regulatory Affairs Specialist"}],"url":"https://www.linkedin.com/company/gnc"},{"company":"TROY Group, Inc.","company_id":"troy-group-inc-","location":"Wheeling, West Virginia Area","positions":[{"description":"\uf0a7 Pursue sales leads using a variety of methods. Sell EMR/EHR software solutions and technical services.\uf0a7 Responsible for management of thirty enterprise accounts and more than fifty standard accounts.\uf0a7 Perform web and onsite presentations to C-level healthcare administration executives.\uf0a7 Use of CRM Salesforce and SharePoint systems to review data and streamline processes.\uf0a7 Review and evaluation of sales metrics to determine new markets and avenues for company growth.\uf0a7 Responsible for reform of sales techniques based on evaluation of data provided by metrics.","duration":"Mar 2015 Oct 2015 8 months","duration_short":"8 months","end_date":"Oct 2015","start_date":"Mar 2015","subtitle":"TROY Group, Inc.","title":"Account Manager"}],"url":"https://www.linkedin.com/company/troy-group-inc-"},{"company":"Children\'s Hospital of Pittsburgh","company_id":"childrenspgh","location":"","positions":[{"description":"","duration":"Feb 2000 Mar 2015 15 years 2 months","duration_short":"15 years 2 months","end_date":"Mar 2015","start_date":"Feb 2000","subtitle":"Children\'s Hospital of Pittsburgh","title":"Surgical Technologist II"}],"url":"https://www.linkedin.com/company/childrenspgh"},{"company":"US Navy Reserve","company_id":"us-navy-reserve","location":"Pittsburgh, Pennsylvania","positions":[{"description":"","duration":"Jul 1994 Jun 2002 8 years","duration_short":"8 years","end_date":"Jun 2002","start_date":"Jul 1994","subtitle":"US Navy Reserve","title":"BM2"}],"url":"https://www.linkedin.com/company/us-navy-reserve"},{"company":"Stonewall Jackson Memorial Hospital","company_id":"stonewall-jackson-memorial-hospital","location":"","positions":[{"description":"","duration":"Jan 1998 Feb 2000 2 years 2 months","duration_short":"2 years 2 months","end_date":"Feb 2000","start_date":"Jan 1998","subtitle":"Stonewall Jackson Memorial Hospital","title":"Surgical Technologist"}],"url":"https://www.linkedin.com/company/stonewall-jackson-memorial-hospital"},{"company":"Auto Trader","company_id":"auto-trader","location":"","positions":[{"description":"","duration":"1996 1997 1 year","duration_short":"1 year","end_date":"1997","start_date":"1996","subtitle":"Auto Trader","title":"Supervisor"}],"url":"https://www.linkedin.com/company/auto-trader"}]', '["Levon Janpoladyan “Brian\'s endless knowledge and expertise in regulatory and compliance fields have been very helpful for every team in GNC that he interacted with, including the Product Development department. He is always very responsible, reliable, diligent and accurate in his everyday work, and he is always ready to help his co-workers even in his busiest days. No problem is too big for him, and he will always find a simple solution for the most convoluted issue. It has been an honor working with Brian, and I will highly recommend him to any employer that he may be interested in. ”","LinkedIn User “Brian manages key global projects with the highest integrity standards. I have been incredibly impressed with the quality of work Brian has presented to internal stakeholders, and I commend him for his dedication to core values. It was a pleasure having Brian on my team, and I would highly recommend him to any company. ”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to interact with potential candidates for a job opening. Today, the agent is reaching out to the user because they need to schedule an interview for a production line lead position at Healthcare AZ.
### Human: Agent: ['Allyson Basso', "Experienced Account Executive with a demonstrated history of working with high profile clients. Skilled in Project Management, Search Engine Optimization (SEO), Sales, Management, Training and Digital Marketing Strategy. Strong client services professional with a Bachelor's of Sciences focused in Communication: Advertising from the University of North Florida.", 'Account Executive at Vizergy Digital Marketing', 'Vizergy Digital Marketing', '[{"company":"Vizergy Digital Marketing","company_id":"vizergy","industry":"Hospitality","location":null,"positions":[{"description":"• Maintain communication between Vizergy and multiple major corporate accounts• Create processes, products, documents and SOPs• Oversee and train a team of 20+ account managers and coordinators on branded corporate standards and processes• Manage on-going services and one-off projects from multiple major corporate accounts","duration":"Sep 2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Sep 2018","subtitle":"Vizergy Digital Marketing","title":"Account Executive"},{"description":"• Maintain communication between Vizergy and a major corporate account• Oversee and train account manager on branded corporate standards and processes• Responsible for helping clients achieve strategic online marketing goals & maximize online visibility• Manage on-going services and one-off projects from major corporate account• Create brand corporate account processes, products, documents and SOPs","duration":"Dec 2017 Aug 2018 9 months","duration_short":"9 months","end_date":"Aug 2018","start_date":"Dec 2017","subtitle":"Vizergy Digital Marketing","title":"Senior Account Manager"},{"description":"• Responsible for helping clients achieve strategic online marketing goals & maximize online visibility• Manage a portfolio of high profile accounts• Act as the main point of contact and address day-to-day needs of clients• Conduct meetings to discuss performance of online marketing strategy • Provide strategy recommendation to increase performance• Create sales opportunities through recommendations of additional services (Achieving $100k in sales each year)• Manage a variety of projects from website updates to responsive website builds","duration":"Oct 2014 Nov 2017 3 years 2 months","duration_short":"3 years 2 months","end_date":"Nov 2017","start_date":"Oct 2014","subtitle":"Vizergy Digital Marketing","title":"Account Manager"}],"url":"https://www.linkedin.com/company/vizergy"},{"company":"Golf Management Solutions Inc","company_id":"golf-management-solutions-inc","location":"The Villages Florida","positions":[{"description":"Assist corporate buyer with the day-to-day functions in the retail/distribution department. Some duties included:• Ticketing Items• Creating Purchase Orders","duration":"Sep 2014 Oct 2014 2 months","duration_short":"2 months","end_date":"Oct 2014","start_date":"Sep 2014","subtitle":"Golf Management Solutions Inc","title":"Retail Administrative Assistant"}],"url":"https://www.linkedin.com/company/golf-management-solutions-inc"},{"company":"Doing Dishes Pottery Studio","company_id":null,"location":"Jacksonville, Florida","positions":[{"description":"• Customer Service and Sales• Teach classes and techniques to customers• Train new employees• Oversee day-to-day happenings in store","duration":"Aug 2011 Aug 2014 3 years 1 month","duration_short":"3 years 1 month","end_date":"Aug 2014","start_date":"Aug 2011","subtitle":"Doing Dishes Pottery Studio","title":"Assistant Manager"}],"url":""},{"company":"American Lung Association","company_id":"american-lung-association","location":"Jacksonville, Florida","positions":[{"description":"• Create contact lists for events and projects• Create graphics for social media, save the dates and flyers• Work events such as health fairs, run/walk kick-off and gala fundraiser","duration":"May 2014 Jul 2014 3 months","duration_short":"3 months","end_date":"Jul 2014","start_date":"May 2014","subtitle":"American Lung Association","title":"Advertising Intern"}],"url":"https://www.linkedin.com/company/american-lung-association"},{"company":"The Villages Daily Sun","company_id":null,"location":"The Villages, Florida","positions":[{"description":"• Sold yellow pages phone book advertisements to new and returning clients.• Assisted other account representatives in daily activities and client meetings.• Previous summer as well May 2012- August 2012","duration":"May 2013 Aug 2013 4 months","duration_short":"4 months","end_date":"Aug 2013","start_date":"May 2013","subtitle":"The Villages Daily Sun","title":"Advertising Coordinator"}],"url":""},{"company":"Amazing Glaze Pottery Studio","company_id":null,"location":"The Villages, Florida","positions":[{"description":"• Customer Service and Sales• Teach summer camp sessions.• Oversee day-to-day happenings in studio.","duration":"Mar 2009 Jan 2012 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jan 2012","start_date":"Mar 2009","subtitle":"Amazing Glaze Pottery Studio","title":"Sales Associate/ Camp Counselor"}],"url":""},{"company":"Golf Management Solutions","company_id":null,"location":"The Villages, Florida","positions":[{"description":"Created personalized newsletter templates for 10 golf and country clubs.","duration":"Jun 2010 Jul 2010 2 months","duration_short":"2 months","end_date":"Jul 2010","start_date":"Jun 2010","subtitle":"Golf Management Solutions","title":"Intern"}],"url":""}]', '["“Allyson is a natural leader. From staffing to training to internal business processes, she built a team of thirteen people from the ground up. Allyson is the type of leader who gives each person on our team (myself included) detailed training and guidance but also enough space to grow into their own as a digital marketing strategist. When the team grew exponentially over a short period of time, she rose to every single challenge with no hesitations. Her role has been complex and varied. In addition to leading our team, she has been a crucial high-level player in managing the health of a major corporate account. Because her organization skills, positive mentality and business acumen are bar none, she balanced it all like a pro. It was a true pleasure to work with and learn from her!”","“Allyson was an outstanding member of my team, and she made managing easy. Her positive attitude and hard work make her a pleasure to work with. Allyson managed a number of high-profile clients during her time on my team, and she expertly conducted meetings with confidence, even when there were difficult discussions to be had. She is a problem solver and brought creative, well-researched solutions to the table for her clients. Regardless of whether she was speaking to her day-to-day contacts or high-level executives in her clients\' organizations, she has a level of professionalism and confidence that has helped her excel. ”"]'] User: ['Jonathan Jackson', 'Experienced digital marketer with a demonstrated history of working in the tech, telecommunications and higher education industries. Skilled in Digital/Web/Mobile Project Management, Team Leadership, and Marketing.', 'Digital Marketing Strategist + Faculty at Florida State University - College of Business + PhD Student in Higher Ed', 'Florida State University - College of Business', '[{"company":"Florida State University - College of Business","company_id":"fsubiz","industry":"Higher Education","location":"Tallahassee, FL","positions":[{"description":"","duration":"aug. 2018 - heden 4 jaar","duration_short":"4 jaar","end_date":"- heden","start_date":"aug. 2018","subtitle":"Florida State University - College of Business","title":"Digital Marketing Strategist + Teaching Faculty"}],"url":"https://www.linkedin.com/company/fsubiz"},{"company":"Midlands Technical College","company_id":"midlands-technical-college","location":"Columbia, South Carolina","positions":[{"description":"","duration":"sep. 2017 - heden 4 jaar 11 maanden","duration_short":"4 jaar 11 maanden","end_date":"- heden","start_date":"sep. 2017","subtitle":"Midlands Technical College","title":"Adjunct Instructor"}],"url":"https://www.linkedin.com/company/midlands-technical-college"},{"company":"University of South Carolina","company_id":"uofsc","location":"Columbia, South Carolina Area","positions":[{"description":"","duration":"dec. 2017 mei 2018 6 maanden","duration_short":"6 maanden","end_date":"mei 2018","start_date":"dec. 2017","subtitle":"University of South Carolina","title":"Adjunct Professor"}],"url":"https://www.linkedin.com/company/uofsc"},{"company":"Verizon","company_id":"verizon","location":null,"positions":[{"description":"","duration":"2013 2017 4 jaar","duration_short":"4 jaar","end_date":"2017","start_date":"2013","subtitle":"Verizon","title":"Digital Marketing Senior Manager"},{"description":"","duration":"sep. 2012 aug. 2013 1 jaar","duration_short":"1 jaar","end_date":"aug. 2013","start_date":"sep. 2012","subtitle":"Verizon Wireless","title":"Device Marketing, Pricing and Promotions"},{"description":"","duration":"jun. 2011 aug. 2013 2 jaar 3 maanden","duration_short":"2 jaar 3 maanden","end_date":"aug. 2013","start_date":"jun. 2011","subtitle":"Verizon","title":"Marketing Leadership Development Program"},{"description":"","duration":"mei 2010 jun. 2011 1 jaar 2 maanden","duration_short":"1 jaar 2 maanden","end_date":"jun. 2011","start_date":"mei 2010","subtitle":"Verizon Wireless","title":"Business Solutions Group Intern"}],"url":"https://www.linkedin.com/company/verizon"},{"company":"Verizon Enterprise Solutions","company_id":"verizonbusiness","location":"Basking Ridge, NJ","positions":[{"description":"","duration":"jun. 2011 aug. 2012 1 jaar 3 maanden","duration_short":"1 jaar 3 maanden","end_date":"aug. 2012","start_date":"jun. 2011","subtitle":"Verizon Enterprise Solutions","title":"Product Manager - Managed Network Services and CPE"}],"url":"https://www.linkedin.com/company/verizonbusiness"},{"company":"SC Insurance News Service","location":"Columbia, SC","positions":[{"description":"","duration":"jul. 2008 okt. 2009 1 jaar 4 maanden","duration_short":"1 jaar 4 maanden","end_date":"okt. 2009","start_date":"jul. 2008","subtitle":"SC Insurance News Service","title":"Operations Manager"}],"url":""},{"company":"Hallmark Homes International, Inc.","location":"Columbia, South Carolina Area","positions":[{"description":"","duration":"jun. 2007 jun. 2008 1 jaar 1 maand","duration_short":"1 jaar 1 maand","end_date":"jun. 2008","start_date":"jun. 2007","subtitle":"Hallmark Homes International, Inc.","title":"Marketing Consultant"}],"url":""},{"company":"US Army","company_id":"us-army","location":"","positions":[{"description":"","duration":"jan. 2000 mei 2005 5 jaar 5 maanden","duration_short":"5 jaar 5 maanden","end_date":"mei 2005","start_date":"jan. 2000","subtitle":"US Army","title":"Reconnaissance Section Leader"}],"url":"https://www.linkedin.com/company/us-army"}]', '["Jonathan Stock ‘I had the privilege of working with Jonathan while he was on a work rotation in my department. Despite being here temporarily, Jonathan immersed himself in the complex world of enterprise telecommunications and established his credibility across various teams. Jonathan led the development of a growth campaign for a new managed wireless service that presented some big challenges. I was impressed by Jonathan\'s persistence, professionalism and marketing acumen in overcoming these challenges.’","Maryanne Belser ‘Jonathan is a delight to work with...he is dedicated and detail oriented. From Project Management to media planning and execution, he was a true professional.’"]']### Assistant: The agent's job is to reach out to professionals in the higher education industry, and today, the agent is reaching out to the user because they need to discuss a potential collaboration opportunity between the user's university and the agent's digital marketing services.
### Human: Agent: ['Casey Ragghianti', 'Intelligent, hardworking, business and marketing professional with proven leadership and organizational skills. Career interest in marketing strategy, business development, and consumer behavior. Go Ducks!', 'Product Manager at adidas', 'Adidas', '[{"company":"Adidas","company_id":"adidas","industry":"Sporting Goods Manufacturing","location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Adidas","title":"Product Manager"},{"description":"Apparel Product Marketing Lead for Damian Lillard • Lead seasonal apparel, accessories, and equipment strategy for one of adidas’ Basketball’s top signature athletes.• Built and presented seasonal product briefs with an emphasis on performance, lifestyle, and innovative materials, trims, and graphics – all enhancing Dame’s unique positioning and story.• Worked with cross-functional partners across the entire creation process from development, materials, product marketing, design, finance, markets, and key accounts.Apparel Product Marketing Lead for Signature Basketball Graphics• Lead seasonal apparel product direction for all Basketball signature graphics including seasonal range briefs, margin calculations, range evolution planning, and new explorations.• Extensive product depth including graphic tees, layering silhouettes, accessories, equipment, and • Worked with cross-functional partners on material developments, graphics explorations, trim creation, merchandising, design direction, and storytelling.• Worked collaboratively with an extensive list of Brand Partners including, but not limited to, Star Wars, Pixar, Disney, LEGO, Daniel Patrick, and external artists.• Sourced and signed multiple talented external artists for current and future internal projects.• Conducted quantitative and qualitative consumer studies across multiple markets to enhance product quality, performance, and storytelling.• Added $26M to our signature graphics bottom line over multiple seasons.Accessories and Equipment Product Marketing Lead• Lead seasonal accessories and equipment product direction for all of Basketball including, but not limited to, bags, headwear, socks, ankle braces, and Basketballs of all sizes.• Briefed, assisted design, and worked directly with factory counterparts to reimagine and develop an entirely new equipment range across inline and signature.• Worked with our brand partner, Pixar, on a “Luxo” ball which sold out in the US in one day.","duration":"Jun 2018 Aug 2021 3 years 3 months","duration_short":"3 years 3 months","end_date":"Aug 2021","start_date":"Jun 2018","subtitle":"adidas","title":"Assistant Product Manager - Product Marketing"},{"description":"","duration":"Jun 2017 Jun 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2018","start_date":"Jun 2017","subtitle":"adidas","title":"Basketball Future Team Intern"}],"url":"https://www.linkedin.com/company/adidas"},{"company":"JENIE, INC.","company_id":null,"location":"Portland, Oregon Area","positions":[{"description":"Help manage the sales team, run social channels, and produce business content. Assist with business plan, pitch deck, wireframing app & web content designs, and pitching hotel clients. Help manage the sales team, run social channels, and produce business content. Assist with business plan, pitch deck, wireframing app & web content designs, and pitching hotel clients.","duration":"Jan 2017 Jan 2019 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2019","start_date":"Jan 2017","subtitle":"JENIE, INC.","title":"Business Development & Marketing"}],"url":""},{"company":"RMF Legal","company_id":null,"location":"Portland, Oregon Area","positions":[{"description":"Designed and run their main social accounts including but not limited to their Twitter, Facebook and main website. Develop, schedule and monitor advertisements in an effort to reach new clients. Designed and run their main social accounts including but not limited to their Twitter, Facebook and main website. Develop, schedule and monitor advertisements in an effort to reach new clients.","duration":"Jun 2016 Jun 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2017","start_date":"Jun 2016","subtitle":"RMF Legal","title":"Marketing & Legal Assistant"}],"url":""},{"company":"13th and Olive","company_id":null,"location":"Eugene, Oregon","positions":[{"description":"Used charismatic personality while conducting tours of housing units for prospective residents in an effort to maximize occupancy. Demonstrated creativity and team building skills through the effective building of promotional displays and marketing to prospective students on and off campus. Provided excellent customer service to both current and prospective residents through active listening and professionalism. Used charismatic personality while conducting tours of housing units for prospective residents in an effort to maximize occupancy. Demonstrated creativity and team building skills through the effective building of promotional displays and marketing to prospective students on and off campus. Provided excellent customer service to both current and prospective residents through active listening and professionalism.","duration":"Aug 2014 Jan 2015 6 months","duration_short":"6 months","end_date":"Jan 2015","start_date":"Aug 2014","subtitle":"13th and Olive","title":"Marketing Assistant"}],"url":""},{"company":"adidas group","company_id":"adidas","location":"adidas U.S. Headquarters","positions":[{"description":"Demonstrated flexibility while working closely with adidas Retail in the Consumer Relations department, eCommerce department, the adidas Employee Store, and the adidas Logistic Center.Created unique one-on-one interaction and provided extensive product knowledge to customers, often leading to top sales during times spent in the Employee Store.Processed and allocated massive amounts of inventory for the Employee Store and other stores around the country during time spent in the adidas Logistic Center.","duration":"Aug 2011 Aug 2014 3 years 1 month","duration_short":"3 years 1 month","end_date":"Aug 2014","start_date":"Aug 2011","subtitle":"adidas group","title":"Summer Intern"}],"url":"https://www.linkedin.com/company/adidas"},{"company":"Captain Henry\'s Pirate Store","company_id":null,"location":"Portland, Oregon Area","positions":[{"description":"Accomplished store management responsibilities, including scheduling, opening store, balancing till, making deposits, and securing and closing store.Reliably maintained a thorough knowledge of extensive product lines and merchandise. Accomplished store management responsibilities, including scheduling, opening store, balancing till, making deposits, and securing and closing store.Reliably maintained a thorough knowledge of extensive product lines and merchandise.","duration":"Sep 2009 Jun 2011 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2011","start_date":"Sep 2009","subtitle":"Captain Henry\'s Pirate Store","title":"Assistant Manager"}],"url":""}]', '["Thomas Cristin “I had the pleasure of working with Casey for the past 2 years when I took over the responsibility for the development of basketball accessories. Casey was my apparel counterpart and I couldn’t have wished for someone better. Casey is a very knowledgeable product manager with a high attention to detail and a strong can do attitude. I truly appreciated his support in the product development process as well as his valuable inputs to make sure our products would complement nicely the apparel offer. In addition Casey has always pushed to have the basketball accessories part of the key outfit which not only shows his ability to go the extra miles for the brand but also his great professionality and team spirit. It goes without saying that I will miss working with Casey and that I strongly recommend him for any future position as he will definitely become a valuable asset. ”","Ben Bacon “I have had the very distinct pleasure of knowing Casey since he first began at adidas nearly 8 years ago. Over the years, Casey has displayed to me a man of integrity, grit, and drive. One who is tireless in his drive to succeed, selfless in his desire to honor those around him, and passionate about the brand and the subject matter he represents. I am proud to call Casey a friend, and even prouder to be called one by him.”"]'] User: ['Tommy Smith', 'Passion and Integrity in everything I do. Love Dogs and golf!', 'Retired. May go back work or may just play golf!', 'Self-employed', '[{"company":"Self-employed","company_id":"national-basketball-association","industry":"Spectator Sports","location":null,"positions":[{"description":"","duration":"Mar 2020 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Self-employed","title":"Retired"},{"description":"Develop and administer League wide Policies and procedures","duration":"Sep 2010 - Present 11 years 11 months","duration_short":"11 years 11 months","end_date":"Present","start_date":"Sep 2010","subtitle":"National Basketball Association","title":"Vice President of Operations NBA G League"},{"description":"My responsibilities involve helping 7 teams with ticket selling,sponsorships and putting together a plan to run a profitable organization. It includes hiring a staff and charting a long term plan for the organization.","duration":"Apr 2006 Oct 2010 4 years 7 months","duration_short":"4 years 7 months","end_date":"Oct 2010","start_date":"Apr 2006","subtitle":"NBA","title":"Consultant"}],"url":"https://www.linkedin.com/company/national-basketball-association"},{"company":"Vanderbilt University","company_id":"vanderbilt-university","location":"Nashville, Tennessee","positions":[{"description":"","duration":"Apr 2019 Feb 2020 11 months","duration_short":"11 months","end_date":"Feb 2020","start_date":"Apr 2019","subtitle":"Vanderbilt University","title":"Special Advisor to the Vice Chancellor/AD"}],"url":"https://www.linkedin.com/company/vanderbilt-university"},{"company":"The Bear Trace","company_id":null,"location":"","positions":[{"description":"Marketing Director for 5 Jack Nicklaus Signature Golf Courses Marketing Director for 5 Jack Nicklaus Signature Golf Courses","duration":"Jan 2005 Dec 2007 3 years","duration_short":"3 years","end_date":"Dec 2007","start_date":"Jan 2005","subtitle":"The Bear Trace","title":"Director of Marketing"}],"url":""},{"company":"CBA","company_id":null,"location":"","positions":[{"description":"In charge of the most successful franchise in the history of Minor league basketball. In charge of the most successful franchise in the history of Minor league basketball.","duration":"1994 1999 5 years","duration_short":"5 years","end_date":"1999","start_date":"1994","subtitle":"CBA","title":"CEO"}],"url":""}]', '["Michael Wyland “Tommy is an engaging, high energy, and insightful leader. His vision of minor league basketball as a community asset built on business partnerships and family entertainment is inspiring. The execution of that vision in Sioux Falls was incredibly successful, both for his organization and for the community.”","Scott O\'Neil “Tommy Smith is one of the greatest managers and motivators of people I have ever known ... and that covers a lot of ground. Tommy is an organization man. He sees organizations the way great quarterbacks see defenses. He understand how various people fit into an organization, where the strong (and weak) points are located and how to make an organization function better and more efficiently. Tommy is a student of human nature. He studies people. Understand what motivates them. And, because he is a man of great personal integrity and intelligence, he manages and motivates people the right way ... with patience, dignity and good humor. I\'ve worked with him and I\'ve worked for him. If you ever have an opportunity to make Tommy Smith part of your organization then run, don\'t walk, to make that happen. You won\'t regret it.”"]']### Assistant: The agent's job is to develop marketing strategies and business partnerships, and today, the agent is reaching out to the user because they need assistance in creating a marketing plan for a new golf event.

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