id
stringlengths 36
36
| status
stringclasses 1
value | _server_id
stringlengths 36
36
| text
stringlengths 13
368
| sentiment.suggestion
stringclasses 3
values | sentiment.suggestion.score
null | sentiment.suggestion.agent
null | topics.suggestion
listlengths 1
4
⌀ | topics.suggestion.score
null | topics.suggestion.agent
null |
|---|---|---|---|---|---|---|---|---|---|
784b6d8a-44a0-413d-bc65-abeeb38dd2b7
|
pending
|
23fa914a-ae12-4491-8ec4-cbd1c80676f6
|
What does a pending transaction mean?
|
neutral
| null | null |
[
"pending_card_payment",
"pending_cash_withdrawal",
"pending_transfer"
] | null | null |
0b6e7883-7415-42bd-8ce0-40e5d343a87e
|
pending
|
50fd2e92-cd59-4d7a-a541-d56c28cf94c3
|
I have paid by my card but payment is still its coming as pending. I think there is some issue please check and let me know when the status will complete.
|
neutral
| null | null |
[
"pending_card_payment"
] | null | null |
b3c0574e-0b8a-458d-a0b7-5f48f416b84b
|
pending
|
f56b793c-659e-4575-8c6d-d15f364923da
|
I have a pending payment in my account that I paid a while back ago and it still hasnt gone through. Why would it show pending for so long?
|
neutral
| null | null |
[
"pending_card_payment",
"Refund_not_showing_up"
] | null | null |
96ef6e37-2e52-4210-9b3d-cd1009b2e96c
|
pending
|
c8c0cbed-df01-4236-b0ea-629a625030e2
|
I have a pending payment from stuff I bought this morning.
|
neutral
| null | null |
[
"pending_card_payment"
] | null | null |
503d3560-578f-426a-8035-460e3b83ac88
|
pending
|
cad62367-7a1a-42c0-af05-3c223eb41744
|
My phone was stolen
|
negative
| null | null |
[
"lost_or_stolen_phone"
] | null | null |
eb3d4945-bfa5-426d-9004-092f08ba414d
|
pending
|
94e1c584-0fdf-43f7-b52b-bc978710c9b0
|
My phone was stolen yesterday. What should I do?
|
negative
| null | null |
[
"lost_or_stolen_phone"
] | null | null |
cc0f9536-2545-4231-87be-5dc5580ace10
|
pending
|
95845fe7-03c3-42d9-8f0b-31776927005e
|
If my phone is missing, can I block someone from using the app?
|
negative
| null | null |
[
"exchange_via_app",
"lost_or_stolen_phone",
"pin_blocked"
] | null | null |
6478d8e7-1be2-4c20-94c1-7241bf302ea0
|
pending
|
66543a2a-72b8-45c9-b92d-4c12c8db9bf6
|
I think my phone is either lost or stolen.
|
negative
| null | null |
[
"lost_or_stolen_phone"
] | null | null |
dcc4f108-9651-4a03-b7f0-5eca33826182
|
pending
|
5b37b53c-90cf-4092-9d11-d324b8152b60
|
If I was mugged and lost everything, how do I access my account and app?
|
neutral
| null | null |
[
"exchange_via_app"
] | null | null |
d04c1838-839c-4c99-a7e8-7b4109ca1640
|
pending
|
e1f0a681-4e46-4e64-b6ef-1b6c6d2e7503
|
I can't find my phone.
|
negative
| null | null |
[
"lost_or_stolen_phone"
] | null | null |
6506315c-fc1a-477c-ab09-555ef3fa0110
|
pending
|
965f66ce-92a4-4b40-937b-a4a74906598a
|
I've lost track of my phone or someone stole it.
|
negative
| null | null |
[
"lost_or_stolen_phone"
] | null | null |
5ea71d7d-b8e1-4197-8e28-a6bfd4b6cbeb
|
pending
|
96c42601-6082-43e9-8023-d1e98e110358
|
I'm not sure where my phone is, I think someone stole it or it's lost.
|
negative
| null | null |
[
"lost_or_stolen_phone"
] | null | null |
1b1f1c2e-c15d-4696-bf25-43a508183bd0
|
pending
|
fd6915dc-e591-4789-a5f4-55efcc13da90
|
Can I used my card even if my phone has been stolen?
|
negative
| null | null |
[
"lost_or_stolen_phone"
] | null | null |
4346a13b-7a78-4cea-b976-77f4b53694d2
|
pending
|
18c6ec01-9ef2-4061-a90a-b4eeab47def8
|
My phone was stolen, what do I do?
|
neutral
| null | null |
[
"lost_or_stolen_phone"
] | null | null |
f9f1019d-7c6e-40c1-a81f-2ae78f568031
|
pending
|
44e7fdc2-e895-4ac0-b95b-0a1c51721796
|
lost my phone, dont want others to use it.
|
negative
| null | null |
[
"lost_or_stolen_phone"
] | null | null |
f67a3c9d-0a2c-42d5-8c51-a72d8249e8ca
|
pending
|
8357aa95-52b4-47cc-8874-e2454b9be16e
|
I lost my phone and need help securing it.
|
positive
| null | null |
[
"lost_or_stolen_phone"
] | null | null |
0d95ee19-cc22-485e-a495-6ebfb40472f1
|
pending
|
e041d837-d741-4d50-946a-6e94afeffc77
|
My phone was stolen so I no longer have access to the app.
|
negative
| null | null |
[
"exchange_via_app",
"lost_or_stolen_phone"
] | null | null |
1291c914-cf05-4ab7-8112-58d0d5e712ed
|
pending
|
b5c038ef-b25c-4706-9560-98267351cb52
|
left phone at hotel, how to access app
|
neutral
| null | null |
[
"exchange_via_app",
"lost_or_stolen_phone"
] | null | null |
15b8b48b-9a54-4754-8376-ec0f5f68bd20
|
pending
|
d0373aee-71e6-4d63-8c88-f6e465d2f3bf
|
My phone is not on me. How can I use the app?
|
neutral
| null | null |
[
"exchange_via_app",
"lost_or_stolen_phone"
] | null | null |
50cbb621-261c-47aa-bd06-04b6e38e7d1c
|
pending
|
53c6700b-c66c-4671-8a3d-03e68a71d3b1
|
my phone is gone
|
negative
| null | null |
[
"lost_or_stolen_phone"
] | null | null |
6262bf4d-6391-4633-96a5-641d968aeda5
|
pending
|
fe14f0fe-68fe-4b53-8c79-bcef48cf1cb9
|
My phone is not with me at the moment so I will not be able to access the app.
|
negative
| null | null |
[
"exchange_via_app",
"lost_or_stolen_phone"
] | null | null |
baaec8c3-91ce-4ff7-8722-72b5099936b0
|
pending
|
8ab92dd1-a4e7-4f52-9e3c-4cc1aa87755b
|
my phone was taken! can you place cancel my account so no one uses it
|
negative
| null | null |
[
"cancel_transfer",
"lost_or_stolen_phone"
] | null | null |
8a84b2e9-52ff-42bf-8b80-3cc5847ea45b
|
pending
|
6d08ce0f-c578-4e25-8959-a23cdb122ebb
|
I lost my phone and would like to freeze my accounts.
|
negative
| null | null |
[
"lost_or_stolen_phone"
] | null | null |
a9dd5ce0-f797-4255-aec7-bf096ac6dd52
|
pending
|
9706a81f-aac3-402f-9f6b-40bdf2fd0224
|
lost phone, can i still access account?
|
negative
| null | null |
[
"lost_or_stolen_phone"
] | null | null |
321eb28e-a8a3-4d99-9d31-3bac558496d3
|
pending
|
ca0b4917-88e6-44f5-87a8-b825e97871d5
|
The hotel called and said I left my phone in the room.
|
negative
| null | null |
[
"lost_or_stolen_phone"
] | null | null |
4e159986-b196-4d8f-8ea2-50aa51c7e3b1
|
pending
|
791f7c4f-b8df-4e1d-a025-6fc4fae83082
|
Someone stole my phone yesterday :( is there anything I need to do?
|
negative
| null | null |
[
"lost_or_stolen_phone"
] | null | null |
836c2bbc-b57c-476c-9398-4af465100979
|
pending
|
81ca32bc-56e2-4e91-8493-e2a2a91f86b5
|
lost phone, dont want others to access account
|
negative
| null | null |
[
"lost_or_stolen_phone",
"transfer_into_account"
] | null | null |
105e7675-9752-48b9-bb5b-ebec31caa778
|
pending
|
84a057a8-1686-417f-99dc-10403f798113
|
I was mugged and everything taken. What do I do to protect my account?
|
neutral
| null | null |
[
"lost_or_stolen_card",
"transfer_into_account"
] | null | null |
780cec96-e213-4f55-8360-3b970cc666e2
|
pending
|
e78ef594-e9a0-4beb-b7f6-56d1bf28f6e5
|
I believe I left my smartphone at the hotel I was staying at.
|
neutral
| null | null |
[
"lost_or_stolen_phone"
] | null | null |
717c05ff-2942-4d84-8a29-843d2ffc84c4
|
pending
|
ab84830d-4629-4696-af93-f46636601802
|
Someone attacked me yesterday and took my things, so I am unable to use the app. I am in need of some help.
|
neutral
| null | null |
[
"exchange_via_app"
] | null | null |
5d38fa89-0ae2-4274-b759-1229175ce1d9
|
pending
|
3c7b76ca-129c-4501-bb5d-ece832fff712
|
Can I still use the app if I switched phones?
|
negative
| null | null |
[
"exchange_via_app",
"lost_or_stolen_phone"
] | null | null |
f4be5bd5-ac37-441d-8d2c-00191c2ba50c
|
pending
|
1fa68406-1698-4e52-8c8d-c40b0403cbb0
|
I was mugged yesterday and they took everything. I can't access my app. What are my next steps?
|
neutral
| null | null |
[
"exchange_via_app"
] | null | null |
ef9195a7-5c2d-40f0-a82a-437c48670acc
|
pending
|
5b6d4d99-3e4c-4604-ae36-94e4dcb51238
|
I got mugged yesterday and lost access to the app. I need to regain it.
|
positive
| null | null |
[
"exchange_via_app"
] | null | null |
01261a97-8e0f-4afb-b052-c5cfef206a40
|
pending
|
83971ae2-663d-468b-9aff-e9acc0b40cad
|
If I lost my phone, can someone use my account?
|
negative
| null | null |
[
"lost_or_stolen_phone"
] | null | null |
be80c68d-cf19-4dee-8df9-47e78579fb3f
|
pending
|
ff083753-03d5-4814-a174-47df84ee503f
|
I am not able to use the app since I forgot my phone at the hotel I was staying at.
|
negative
| null | null |
[
"exchange_via_app",
"lost_or_stolen_phone"
] | null | null |
9dce1a29-3a62-4650-85a2-1174a5309965
|
pending
|
301ab822-9b72-4ae4-a2ac-4ee8edd75a5a
|
Someone stole my phone.
|
negative
| null | null |
[
"lost_or_stolen_phone"
] | null | null |
d4716692-ce0b-411e-957a-7c4f8e5998c3
|
pending
|
fe14576e-005f-4ac0-874f-e0d927812726
|
Someone stole my cards!
|
negative
| null | null |
[
"lost_or_stolen_card",
"verify_my_identity"
] | null | null |
050b1094-783b-40e1-9e5e-487448df8e6d
|
pending
|
b898d5a8-013a-4a1e-997f-89811f949ce4
|
My phone is lost. What do I do to prevent someone from using the app?
|
negative
| null | null |
[
"exchange_via_app",
"lost_or_stolen_phone"
] | null | null |
dd14ffad-e96c-4bf5-95fd-6a79a9744746
|
pending
|
2405bfd4-d66c-4059-a3df-4632ffc8130f
|
Is there anything I need to do since my phone was stolen?
|
neutral
| null | null |
[
"lost_or_stolen_phone"
] | null | null |
7c442613-edcc-4e81-b0bf-50e4cb274af8
|
pending
|
b343b9e0-0d9b-4b97-81d5-84fd3a450c3f
|
I lost my phone!
|
negative
| null | null |
[
"lost_or_stolen_phone"
] | null | null |
9e69a750-8141-4e85-b801-f54645ac294d
|
pending
|
eadb2d49-3af1-4f9c-b1f7-8237344d225d
|
I can't find my phone but it has all my credit card information.
|
negative
| null | null |
[
"lost_or_stolen_phone"
] | null | null |
cd7b1936-44cf-4a79-8bed-133bf7a3ea31
|
pending
|
05a2fe35-614e-48df-9d9b-4a49135f538b
|
How do I use the app if I don't have my phone with me?
|
negative
| null | null |
[
"exchange_via_app",
"lost_or_stolen_phone"
] | null | null |
34150f90-51f1-4864-9432-b792fa6352cb
|
pending
|
86f4e308-1ab4-4024-b1a0-95a992961232
|
I got mugged yesterday and can't use the app.
|
negative
| null | null |
[
"exchange_via_app"
] | null | null |
d4dc7d5e-3a28-47a2-afda-c8633dc38f59
|
pending
|
bdc8ea5d-ae38-4d8b-bcd2-2ea8aa4003ec
|
My things were stolen yesterday and I can't use any apps or anything, so I am going to need some help.
|
negative
| null | null |
[
"exchange_via_app"
] | null | null |
b91e2ac1-7d49-477f-95af-84d155145b8d
|
pending
|
18986ca1-557e-4dd6-8bb8-28108465b3e5
|
Hello- It is urgent I get a refund on this product. The merchant has not been helpful, what can I do now to get this resolved ASAP?
|
neutral
| null | null |
[
"Refund_not_showing_up",
"request_refund"
] | null | null |
41c7e4bd-0de6-4222-8a9d-e461d15081ae
|
pending
|
0eca549d-e316-4405-8d7c-221fd2dff21e
|
Can I receive a refund for my item?
|
negative
| null | null |
[
"Refund_not_showing_up",
"request_refund"
] | null | null |
8d573338-bd41-438e-b6e5-a81823763c3d
|
pending
|
b60a1466-eed2-4c0b-97ee-688bbec176ac
|
Get an item refund
|
negative
| null | null |
[
"get_physical_card",
"Refund_not_showing_up",
"request_refund"
] | null | null |
6b3b5979-bd3f-4abd-918e-02b54ab9720a
|
pending
|
c071cd54-43f9-42f3-9341-2fac889e1636
|
Would I be able to get a refund for something I bought?
|
negative
| null | null |
[
"Refund_not_showing_up",
"request_refund"
] | null | null |
359f0c62-e43f-4edc-b315-01cafdd5478e
|
pending
|
aa4aeee1-49c0-491d-8520-a2789eda4a58
|
I need to do a refund
|
negative
| null | null |
[
"Refund_not_showing_up",
"request_refund"
] | null | null |
d76a1898-204b-4a15-b8f3-4eac6000f8d9
|
pending
|
13653aec-e694-46a5-9bfb-c09a35f74af8
|
I need a refund on an item I have not received. Am I able to simply cancel the payment? I don't know how to do this.
|
negative
| null | null |
[
"cancel_transfer"
] | null | null |
09c7938c-4cd0-40dd-a12d-4b33e91da0bd
|
pending
|
0fa1d714-0ca6-4d7b-83c4-a25a767ac47b
|
I would like a refund for something I bought
|
negative
| null | null |
[
"Refund_not_showing_up",
"request_refund"
] | null | null |
889ecb26-55d3-428f-b043-a5b69b814405
|
pending
|
6b5c520e-573f-4ca0-9f9f-256312e1f0c7
|
I want to return an item.
|
positive
| null | null |
[
"request_refund"
] | null | null |
c36ee3fb-f064-43e6-8715-9d78a4fd691b
|
pending
|
b9f5574d-c026-4774-87a2-576771b35890
|
Can I have a refund?
|
negative
| null | null |
[
"Refund_not_showing_up",
"request_refund"
] | null | null |
f3883032-696e-4902-a25f-b4cd8b42bb3a
|
pending
|
af6759bd-8950-4bec-ba7e-7ed2b67dfd6c
|
I wasn't charged the correct amount for an item I purchased, how can I fix this?
|
neutral
| null | null |
[
"wrong_amount_of_cash_received"
] | null | null |
796a4a78-5203-4217-8e0f-791d04f2535d
|
pending
|
0a10fb67-82e2-42b8-94ff-f4b772b04948
|
Hi there! I need to cancel an order I recently made and start processing a refund. Can you please help me with this and set up the refund as soon as possible? It's very urgent.
|
neutral
| null | null |
[
"cancel_transfer",
"order_physical_card"
] | null | null |
0fa10e7e-1c31-4c89-ae25-fb4918a96625
|
pending
|
ebe51c09-a4b6-4af4-85cd-87c8d8344830
|
Please stop my purchase.
|
negative
| null | null |
[
"terminate_account"
] | null | null |
052d5e0c-a882-4638-bd37-806c9b125529
|
pending
|
fe714f05-86a9-4d30-a1e9-0602179d5fc8
|
I want a refund because my package has been taking too long to arrive. How do I go about doing that?
|
neutral
| null | null |
[
"request_refund",
"transfer_timing"
] | null | null |
b184c036-1f01-4ca7-b7a2-cff71ec57c13
|
pending
|
1deadb4f-9c01-42ad-be73-7b26d6c1c495
|
How do I apply for a refund?
|
neutral
| null | null |
[
"Refund_not_showing_up",
"request_refund"
] | null | null |
3f7d2b5a-4935-4ec5-b73a-7797509c4bfd
|
pending
|
5cb03a4c-5393-4715-8b3d-f604e53f1df1
|
Can I have an item refunded?
|
negative
| null | null |
[
"Refund_not_showing_up",
"request_refund"
] | null | null |
18619200-1a41-424f-a595-45e80cf8adbf
|
pending
|
dae35ca6-c3a7-4498-8a3f-e8c9753ab98d
|
I ordered something ages ago online but it's simply not arriving. I've got enough! Give me back my money, I'm not paying these people.
|
neutral
| null | null |
[
"order_physical_card",
"receiving_money"
] | null | null |
4030d875-b900-42af-90fb-827a7be6588c
|
pending
|
e9f07125-2a6d-46ca-bae5-fedd8f538777
|
What do I need to do to get a refund?
|
neutral
| null | null |
[
"Refund_not_showing_up",
"request_refund"
] | null | null |
4f6729cd-8f53-4f47-8f30-1a794677849b
|
pending
|
96d9738c-6f4a-46ea-8d06-9d7651e2d37e
|
I need a refund?
|
negative
| null | null |
[
"Refund_not_showing_up",
"request_refund"
] | null | null |
931af04e-c802-4465-8d9a-c20ed06d05d7
|
pending
|
a76055e4-cecf-4501-8103-949cd7ee6dd5
|
I am unhappy with my purchase, how do I cancel the order?
|
negative
| null | null |
[
"cancel_transfer",
"order_physical_card"
] | null | null |
651b542b-d085-4202-8d98-f3bc08e746ec
|
pending
|
f34da7d4-1dc0-4702-8213-f9d9a569761d
|
I bought something but now I would like a refund. How do I do that?
|
negative
| null | null |
[
"Refund_not_showing_up",
"request_refund"
] | null | null |
17ab8beb-b1af-4bdd-8665-1d22c0685a24
|
pending
|
20064103-e77f-4d6c-9103-539a874f70b4
|
How do I get refunded?
|
neutral
| null | null |
[
"Refund_not_showing_up",
"request_refund"
] | null | null |
b81c686a-a712-4902-b9b4-7ec047ce8df0
|
pending
|
6fd249c1-5eab-42e9-9797-727a3017ba6f
|
Can you cancel my purchase?
|
negative
| null | null |
[
"cancel_transfer"
] | null | null |
2758b5c6-8399-4e75-b118-910caf007815
|
pending
|
47455168-5566-44df-a9bc-294715a73631
|
How do I cancel a previous purchase
|
negative
| null | null |
[
"cancel_transfer"
] | null | null |
8cb82562-c5be-4070-922b-acff4bb2a0fa
|
pending
|
9e10c3f7-ba2e-4e42-845e-f889a4e27718
|
I would appreciate it if I could get an item refunded
|
negative
| null | null |
[
"Refund_not_showing_up",
"request_refund"
] | null | null |
03dccedd-f4ae-4d31-8645-ae6d6c280eba
|
pending
|
92f0c06a-cdcd-4379-83df-60c89db95b58
|
How do I claim a refund?
|
positive
| null | null |
[
"Refund_not_showing_up",
"request_refund"
] | null | null |
5580ec4c-d2b2-4bab-9d43-415e50526901
|
pending
|
f7e3efd8-0f97-42ec-bd52-1f332be2d11a
|
I don't want the item, I bought it on accident, can I get a refund?
|
negative
| null | null |
[
"lost_or_stolen_card",
"Refund_not_showing_up",
"request_refund"
] | null | null |
b325157d-de63-4fe6-8643-72ac66e6ac5d
|
pending
|
969b5f95-eacb-4e03-ae6c-4e971e556b56
|
Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get my money back. Please it's urgent.
|
negative
| null | null |
[
"cancel_transfer"
] | null | null |
a830a79b-4b67-442d-acec-959192b75560
|
pending
|
61518057-80a1-4db3-985d-f7f8455ff887
|
I would like a refund on one of your products that has been sold to me
|
negative
| null | null |
[
"Refund_not_showing_up",
"request_refund"
] | null | null |
b4fc98db-3cfa-4919-9dfe-a4234d1e5351
|
pending
|
7f615db9-a5d3-40d8-8fb8-db4e9970aa2b
|
I am not Happy with this product can i get a refund?
|
negative
| null | null |
[
"Refund_not_showing_up",
"request_refund"
] | null | null |
44e78af8-59d4-4120-841a-327e0b1ad3c3
|
pending
|
bf0722a5-bdb7-4c59-bb41-48afb3a1ba72
|
I want this amount reversed out of my account.
|
negative
| null | null |
[
"reverted_card_payment?",
"wrong_amount_of_cash_received"
] | null | null |
6b40dbcf-9b84-4709-82f9-272e290eeadc
|
pending
|
0400273b-3309-433a-b149-b10a2a9c80d0
|
Hello! I recently made a purchase and I'm needing to cancel my order and process a refund as soon as possible.
|
negative
| null | null |
[
"cancel_transfer",
"order_physical_card"
] | null | null |
58a02889-cf9c-435b-ae9b-a52bac7bab0d
|
pending
|
423cfd86-57c4-41ca-aaec-9e8bf07a2c52
|
I want to reverse a purchase. Can I cancel it?
|
negative
| null | null |
[
"cancel_transfer",
"reverted_card_payment?"
] | null | null |
ac57e13f-fa37-4489-8c02-76f364ff02c3
|
pending
|
8fb2cba2-ff17-4d54-955c-fadf894fc315
|
I am chatting about an order from a long while back. I never got it to this day and am deeply upset by this! I want all of my money back! I just can not accept paying for something I never got.
|
negative
| null | null |
[
"order_physical_card",
"receiving_money"
] | null | null |
13247829-8585-4768-9645-a755e63d52a2
|
pending
|
d7e6ebaf-9756-4362-9001-634564bd95c3
|
I bought this item and was charged the wrong amount can I get a refund?
|
negative
| null | null |
[
"wrong_amount_of_cash_received"
] | null | null |
ca008e4a-54ea-433a-8bda-c3fa5676578c
|
pending
|
17159925-db0f-49eb-a2b5-d73e3dd75690
|
I would like to cancel a payment. I purchased something several days ago and i still have not received it.
|
negative
| null | null |
[
"cancel_transfer",
"pending_card_payment"
] | null | null |
125d8df7-bdf4-48ca-b07c-ff870a28f2d2
|
pending
|
57660ee0-01c2-4f55-a2bd-1a9deca48df4
|
What's the refund process?
|
negative
| null | null |
[
"request_refund"
] | null | null |
508cbcaf-4b1d-4357-b031-4a6db232d91a
|
pending
|
616dad07-a095-47c5-a24a-bca1a37b2546
|
I want a refund for my purchase
|
negative
| null | null |
[
"Refund_not_showing_up",
"request_refund"
] | null | null |
2c35824c-9b16-4c9f-a8ec-d1edfc2e29c9
|
pending
|
45b82097-eeeb-44b8-9d74-f98ce8017c1a
|
How can I process a refund for something I purchased?
|
negative
| null | null |
[
"Refund_not_showing_up",
"request_refund"
] | null | null |
f268feb0-1a4f-48d5-aff5-1a89cd704107
|
pending
|
9ed99cc0-51f8-45ac-b0b3-7461790913b7
|
I want to get an item refunded
|
negative
| null | null |
[
"get_physical_card",
"Refund_not_showing_up",
"request_refund"
] | null | null |
10e0289e-feca-4c73-84fb-ae304cf301ae
|
pending
|
7b9acb57-84df-4e98-bdb2-cf02c1d69ddb
|
I need to cancel a purchase I made.
|
negative
| null | null |
[
"cancel_transfer"
] | null | null |
3b315ecb-8191-45b8-8f2a-4636cc4bfa1d
|
pending
|
6ee24ff2-1790-47e2-8455-dd6a9fe0fc4e
|
I tried to make a transfer and it was declined. Why?
|
negative
| null | null |
[
"declined_transfer",
"why_verify_identity"
] | null | null |
1bbe0eb4-b81e-4638-937e-6a2c269938e3
|
pending
|
fb5ec26f-b5e5-437d-876a-05420f2b178b
|
Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?
|
negative
| null | null |
[
"declined_card_payment",
"declined_cash_withdrawal",
"transaction_charged_twice"
] | null | null |
fe563eaa-9de2-4153-8e12-2d6800507ef4
|
pending
|
bf9ef6ee-5f3d-449f-b486-c7c7cc4e123e
|
I am getting continuous failure for all my transfers. I have cross checked each recipient detail again and again and everything is correct.
|
neutral
| null | null |
[
"failed_transfer"
] | null | null |
f41b8934-54c3-4ca6-8ce7-4d55147f9a55
|
pending
|
ec76d408-92c3-4b18-9966-969759381589
|
why was my transfer declined
|
negative
| null | null |
[
"declined_transfer",
"why_verify_identity"
] | null | null |
58edab39-2c31-4364-be16-c0986ffbb372
|
pending
|
ad735788-6025-4e14-a9f0-e7d476a682f3
|
What would make a decline message show up during a transfer?
|
positive
| null | null |
[
"declined_transfer",
"Refund_not_showing_up"
] | null | null |
aad49adf-8315-41c7-9452-619ba1a8a8c4
|
pending
|
e152e96e-c1f1-4ede-bb8b-7f2035cbbf8a
|
Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.
|
negative
| null | null |
[
"declined_cash_withdrawal",
"declined_transfer",
"why_verify_identity"
] | null | null |
26b7b208-15be-4cb6-9c3a-6a2d955fc868
|
pending
|
39ac7522-2363-469e-b7ee-cebfb0b5d486
|
How can I fix my card, it got declined twice.
|
negative
| null | null |
[
"declined_cash_withdrawal",
"transaction_charged_twice"
] | null | null |
81e47867-1897-449d-854b-c01d784c2499
|
pending
|
9fa9c88e-4578-4b95-956c-6ff39b1c4d75
|
Why did a transfer get declined?
|
negative
| null | null |
[
"declined_transfer",
"why_verify_identity"
] | null | null |
fb7243ff-4900-458f-86d9-2bf1e0e1a641
|
pending
|
cf8f6502-c602-4075-96a0-2b47f8497845
|
My transfers are being declined. IT has always worked for me but now it's declining my card. I've tried several times.
|
neutral
| null | null |
[
"declined_cash_withdrawal",
"declined_transfer"
] | null | null |
567dcf10-7c52-42c5-bead-a65c506a00e6
|
pending
|
12681729-6b11-40fa-92ae-23a8118ed02f
|
Why did my transfer decline
|
negative
| null | null |
[
"declined_transfer",
"why_verify_identity"
] | null | null |
a117fd99-ab84-420a-8bd6-79839e0aabd4
|
pending
|
6ca39539-33b6-4c9e-a646-9fdc20635cc6
|
The card got declined twice when I tried to use it to buy something online yesterday.
|
negative
| null | null |
[
"transaction_charged_twice"
] | null | null |
02d4ff86-4821-4181-a7cb-fe1526a87f8a
|
pending
|
54cc6011-8e1f-4c36-9df4-396fb8992a08
|
If the transfer details have already but reviewed and confirmed that they are correct, what other reason would cause my transfer to be declined?
|
neutral
| null | null |
[
"declined_transfer",
"why_verify_identity"
] | null | null |
1e6da536-3ece-41c9-88d4-b9c571446100
|
pending
|
96804aa9-6309-4454-9e29-848cb5e478f8
|
Why did I get a transfer declined?
|
negative
| null | null |
[
"declined_transfer",
"why_verify_identity"
] | null | null |
e86495b3-50e4-4875-895b-3f3796e89b42
|
pending
|
31daac11-88d4-4517-9c75-caa311fb363b
|
Why did my my transfer get declined?
|
negative
| null | null |
[
"declined_transfer",
"why_verify_identity"
] | null | null |
e96af285-be39-42bf-b55a-7ea265735fe5
|
pending
|
d9451507-5c6b-4d3c-95b6-e7d0d640cd31
|
How do I contact customer support about a transfer?
|
neutral
| null | null |
[
"contactless_not_working",
"pending_transfer"
] | null | null |
b8459cdf-a04d-4edf-b104-d50f93acfa3e
|
pending
|
d44bf187-176d-4e91-9174-afe02c70fe88
|
You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.
|
negative
| null | null |
[
"declined_cash_withdrawal",
"declined_transfer"
] | null | null |
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