id
stringlengths 36
36
| status
stringclasses 1
value | _server_id
stringlengths 36
36
| text
stringlengths 13
368
| sentiment.suggestion
stringclasses 3
values | sentiment.suggestion.score
null | sentiment.suggestion.agent
null | topics.suggestion
listlengths 1
4
⌀ | topics.suggestion.score
null | topics.suggestion.agent
null |
|---|---|---|---|---|---|---|---|---|---|
3c730afc-6119-4130-a5cb-2f976da0962a
|
pending
|
0f8be20e-8370-4219-b555-ebe4502a0b08
|
If I make a transaction can I cancel it?
|
negative
| null | null |
[
"cancel_transfer"
] | null | null |
f396b36f-d7e6-46ec-a5e7-4cffea17461f
|
pending
|
4859b8f8-8178-42a4-b669-08b70edab096
|
How can I cancel a transfer?
|
neutral
| null | null |
[
"cancel_transfer"
] | null | null |
05f2dbbc-6922-4fe1-90a4-98fb0e2159af
|
pending
|
dc201b2a-16c8-4a07-97a8-93655614cba9
|
Is there any way to cancel a transfer?
|
neutral
| null | null |
[
"cancel_transfer"
] | null | null |
cc17fbce-31a6-4db9-b241-e10e86793f26
|
pending
|
ef859cb2-1d72-439f-ab30-c5707222076c
|
I accidentally made a transaction to the wrong account.
|
neutral
| null | null |
[
"card_payment_wrong_exchange_rate",
"transfer_into_account"
] | null | null |
54826828-7332-41a0-8be3-f89b92550429
|
pending
|
9c0f1cb1-ec22-4763-a4b5-a1b58a8e4a15
|
I want to cancel a transfer right away! Can you help?
|
neutral
| null | null |
[
"cancel_transfer"
] | null | null |
2b6bd4fe-36ff-4ffc-aaff-67d5696954c3
|
pending
|
e3fb01b3-e1ce-4bfd-911a-05995fe8c1f9
|
Help me cancel my transaction
|
negative
| null | null |
[
"cancel_transfer"
] | null | null |
309a88e2-4939-4321-b925-7ac43011b2c1
|
pending
|
ccb66791-0a9d-4e5b-895b-e93dcbba4678
|
This is URGENT, I typed the wrong payment information for a payment I needed to make and have clicked send, I need to reverse the transaction immediately.
|
neutral
| null | null |
[
"card_payment_wrong_exchange_rate",
"reverted_card_payment?"
] | null | null |
72d956e6-5913-46a4-829d-6c3e463c6cbb
|
pending
|
1665f508-6ff4-4536-9261-14c70ff270ab
|
Can I cancel a transfer
|
neutral
| null | null |
[
"cancel_transfer"
] | null | null |
1ab79aa4-5bca-4da9-a1ce-420ec1633914
|
pending
|
7a63a3b2-b92b-4700-a64c-077c9d66daad
|
I want to reverse my transaction from earlier
|
negative
| null | null |
[
"reverted_card_payment?"
] | null | null |
01f5c735-6f65-4377-82fc-1cc9b192aaf1
|
pending
|
57f43db5-d5b9-4df0-8808-3dccbc9be382
|
Is there a way to revert my transaction from this morning?
|
negative
| null | null |
[
"reverted_card_payment?"
] | null | null |
76439f51-dc3d-4217-9b5e-8b8155fe3134
|
pending
|
7e1c0ded-8c55-4082-a31a-b5e277ec3a11
|
I'd like to cancel a transfer
|
neutral
| null | null |
[
"cancel_transfer"
] | null | null |
508bb23e-8880-4460-b107-2272abb2f959
|
pending
|
08b5f477-ab0a-4877-8015-f9bea39af27a
|
Can I cancel a transfer if is already processed?
|
neutral
| null | null |
[
"cancel_transfer"
] | null | null |
ddf490a6-fe5d-4063-b688-7b2272326dcd
|
pending
|
30007d88-453e-4b93-bf51-e263ffd4b3b3
|
I transferred the wrong amount and would like to cancel the transaction.
|
neutral
| null | null |
[
"cancel_transfer",
"wrong_amount_of_cash_received"
] | null | null |
fe1c2055-dd6a-4472-972a-7acb89fd0dac
|
pending
|
d0f2dc95-4ec1-456c-8f6b-513561d44fd8
|
I made a mistake when I did a transfer so now what can I do to fix that?
|
neutral
| null | null |
[
"card_payment_wrong_exchange_rate"
] | null | null |
b87e0893-8e95-42e4-9776-df612ea0147b
|
pending
|
72ebab12-42e9-4bbb-be28-44e9ffeebf8c
|
I need to cancel an incorrect transaction.
|
negative
| null | null |
[
"cancel_transfer",
"card_payment_wrong_exchange_rate"
] | null | null |
a993faeb-0d15-402d-b5c0-52aba0b5f34f
|
pending
|
224cb256-9128-43d8-a8bf-2c691e74f9f5
|
How do I cancel my transfer?
|
neutral
| null | null |
[
"cancel_transfer"
] | null | null |
63f65527-3b15-4ce1-94a7-be0322582019
|
pending
|
f15634c7-bc11-4a46-bb3f-5521a505122c
|
I made a mistake with a transaction!
|
neutral
| null | null |
[
"card_payment_wrong_exchange_rate"
] | null | null |
a8ba325c-491e-42d1-b612-1d11a516d3f7
|
pending
|
76a56027-c3fe-4368-8133-291e38c07fe8
|
I submitted a transaction to the incorrect account.
|
neutral
| null | null |
[
"card_payment_wrong_exchange_rate",
"transfer_into_account"
] | null | null |
8eb0f13e-cce3-44ab-bc04-dcb317113571
|
pending
|
89ca1283-b480-4aa9-8641-43920d111e29
|
The transfer I just made needs to be cancelled right now. It was my mistake. Please help me cancel it before it goes through!
|
neutral
| null | null |
[
"cancel_transfer"
] | null | null |
322a1aca-2df5-401e-9c10-7c0225a008ca
|
pending
|
0585146f-d2bd-4e0a-865a-028d0a54dd4d
|
I want to go back on what I did this morning
|
neutral
| null | null | null | null | null |
1291f0cb-e147-42ec-ade0-79061d559883
|
pending
|
37b43ffd-168b-4e5c-8c2e-91130fc6aea0
|
Can a transaction be cancelled?
|
negative
| null | null |
[
"cancel_transfer"
] | null | null |
a16808f3-5b76-4599-ad37-2d11ab4f170f
|
pending
|
3842115f-c565-4241-8531-99a47d72f24d
|
How do i cancel my transaction?
|
neutral
| null | null |
[
"cancel_transfer"
] | null | null |
e600f11c-e293-4b1a-93ae-b578a4e9f081
|
pending
|
56133e15-631c-466e-aa51-5e9fc401b090
|
My transaction needs to be canceled.
|
neutral
| null | null |
[
"cancel_transfer"
] | null | null |
5905dc70-6c33-4787-aa24-fd2877c5b555
|
pending
|
023a909d-a9db-4cdf-b724-eeddfce22f31
|
I need to make an immediate cancellation related to a transfer. This was a mistake. Please assist quickly so this does not actually go through.
|
neutral
| null | null |
[
"cancel_transfer"
] | null | null |
ad29434a-c401-43d6-9178-27e93c26d9d5
|
pending
|
7ea34c42-1f26-45a1-be50-320bcd8bfdb9
|
I made a mistake and need to cancel a transaction
|
neutral
| null | null |
[
"cancel_transfer"
] | null | null |
aa160f66-71b3-4d21-a332-3ca1953d0469
|
pending
|
f03d26ba-5678-4798-94bc-2d6ff233d346
|
I made an error in payment yesterday and I need it fixed asap because it's for my rent tomorrow.
|
neutral
| null | null |
[
"card_payment_wrong_exchange_rate",
"failed_transfer",
"pending_card_payment"
] | null | null |
5718767d-31c7-46c0-a705-a3ab02b088dc
|
pending
|
ff94310c-a3d2-45d7-a494-fb069ab9c912
|
Cancel my last transfer
|
neutral
| null | null |
[
"cancel_transfer"
] | null | null |
496ba151-388b-46ee-9621-118ec4771347
|
pending
|
d70011db-2d02-456a-a36d-9b4432952fa8
|
My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through?
|
neutral
| null | null |
[
"cancel_transfer"
] | null | null |
3087c14a-2ba7-40d6-a34f-6f30247762e8
|
pending
|
03d30041-1e03-446f-96d2-339c054e2b2c
|
I need help cancelling a transaction.
|
neutral
| null | null |
[
"cancel_transfer"
] | null | null |
e2d0e276-de13-4d3d-a2bb-ab7e01637c30
|
pending
|
79b0cb2b-08c9-4cd5-a5cb-883c891d6014
|
I don't want the transaction to go through now
|
neutral
| null | null | null | null | null |
9752315d-658c-4d3b-9a96-02dbfa67af2c
|
pending
|
b5edece7-1052-4523-a583-a833106348f4
|
Can I change the amount I made on a payment that I made to the payment is correct.
|
neutral
| null | null |
[
"change_pin",
"wrong_amount_of_cash_received"
] | null | null |
c140658e-9534-43cc-8699-46d9514ae80f
|
pending
|
3eb8fd76-8188-45e7-b946-9e75ba3d1dff
|
Please help me! I need to cancel a transaction.
|
negative
| null | null |
[
"cancel_transfer"
] | null | null |
1319144b-7477-4fbf-8bda-f555cbd4c425
|
pending
|
f0bc9076-6cbd-4ada-a56a-4e60a8e3e119
|
can you limit my top up?
|
negative
| null | null |
[
"disposable_card_limits",
"top_up_limits"
] | null | null |
10fd2669-2237-43c7-86e0-bae484201892
|
pending
|
67022274-f8f9-4033-8068-54f6c02e1043
|
Am I free to top-up as much as I want?
|
positive
| null | null |
[
"top_up_by_card_charge",
"verify_my_identity"
] | null | null |
6df5ac5e-9e46-4636-9750-c7b8b9af2c88
|
pending
|
612806dd-328b-4249-ba5c-c9e880588930
|
Is there a top up limit for my account?
|
positive
| null | null |
[
"disposable_card_limits",
"top_up_limits",
"verify_my_identity"
] | null | null |
57891394-3072-4e50-ba40-5c3ece3d5107
|
pending
|
98427bae-3e4c-4412-a2c0-cefa7fe5b834
|
What is the limit to top up?
|
positive
| null | null |
[
"top_up_limits"
] | null | null |
cc2f9d40-b86c-412c-9585-e2ffa663f203
|
pending
|
726dd4c1-9c9b-49d2-b1ae-5fc5324b2b9b
|
How much money can i top up?
|
positive
| null | null |
[
"exchange_rate",
"receiving_money",
"wrong_amount_of_cash_received"
] | null | null |
555db748-216f-4f35-9fa3-d1c226044cd5
|
pending
|
4d44d3d2-cae7-4a19-aa7d-99dc533d3cc3
|
What are the restrictions to top-offs?
|
negative
| null | null |
[
"disposable_card_limits",
"top_up_limits"
] | null | null |
72fd296f-6fd3-4f34-857f-e9ddaf632012
|
pending
|
f89ca709-4ffa-4c4f-b6ec-d20bd359cb5e
|
Are the top-ups limited?
|
negative
| null | null |
[
"disposable_card_limits"
] | null | null |
c44f99d6-ea92-48d8-a906-4a8dd37da508
|
pending
|
0bf30f5b-3c72-4e75-91f0-9d9c5c00fd87
|
what is the top up limit
|
positive
| null | null |
[
"top_up_limits"
] | null | null |
0662a47d-94d3-42a6-8658-effa16762c41
|
pending
|
4287fc33-7030-4e11-a051-b6b972ab39ac
|
I need to find out what is the limit for top-ups.
|
negative
| null | null |
[
"top_up_limits"
] | null | null |
cd09ced4-2af4-4ee8-ba52-db09eb6f07e0
|
pending
|
d0f606e4-1394-4145-b697-53e0b48fa2c8
|
Do you have a limit to top ups?
|
negative
| null | null |
[
"disposable_card_limits",
"top_up_limits"
] | null | null |
30339286-3a26-4e52-96d6-153d5cccf18a
|
pending
|
747bbc62-6616-40f0-a09a-003d418ef744
|
What is maximum top up?
|
positive
| null | null |
[
"disposable_card_limits",
"exchange_rate",
"top_up_by_card_charge",
"top_up_limits"
] | null | null |
3ca9f404-78d2-4ea1-b0a3-52da3924e998
|
pending
|
fbb4aab3-d5ed-42af-9107-a7afcf14f7b8
|
How can I tell what the limit is to top-ups?
|
positive
| null | null |
[
"top_up_limits"
] | null | null |
32c71727-7ccc-4e79-b070-e24c1edd009d
|
pending
|
c3b42e99-82ea-41da-bfa4-e16dc59819ef
|
Is there a limit to top-up amounts?
|
negative
| null | null |
[
"top_up_limits",
"wrong_amount_of_cash_received"
] | null | null |
735ade4b-101f-449a-a4bb-2cc273454307
|
pending
|
4322e1e6-fd5e-4c5c-bbe0-926f2efb1951
|
Is there any limit to the amount I can add to a card at a time?
|
negative
| null | null |
[
"disposable_card_limits",
"wrong_amount_of_cash_received"
] | null | null |
75731374-1300-448c-b8ed-9fba5e2052cc
|
pending
|
af220871-3295-4915-ab61-793ff9d0f647
|
I want to know if there is a maximum I can top up.
|
positive
| null | null |
[
"disposable_card_limits",
"top_up_limits"
] | null | null |
14316c95-df3a-44df-9e34-9a46cc8a64d8
|
pending
|
265e18a4-dd1b-414a-a29e-83ef785e0a1b
|
What is the limit to a top-up?
|
negative
| null | null |
[
"top_up_limits"
] | null | null |
9ec1d955-28c7-496c-a036-a8b81562f0dc
|
pending
|
3fb5da59-1888-407d-b930-c6df208b99e4
|
Tell me if there are any top-up limits?
|
negative
| null | null |
[
"top_up_limits"
] | null | null |
eddf483b-a7c2-44cb-b7ee-126f6d728e4d
|
pending
|
ba5efb7d-f56d-44e9-902e-ab8ee3327ec8
|
How can I top-up my limit?
|
positive
| null | null |
[
"top_up_limits"
] | null | null |
a7b36bf0-6f7f-4a73-9c88-1d884aae3949
|
pending
|
8f3e9ebf-78c4-483b-96fb-660de716aae9
|
Is there a limit to top-ups?
|
negative
| null | null |
[
"top_up_limits"
] | null | null |
f6835c39-4e72-4530-a054-d6b0d65c699d
|
pending
|
193ecde5-e32d-4f9c-b35f-964783653744
|
Can I top-up as much as I want?
|
positive
| null | null |
[
"pending_top_up",
"top_up_by_card_charge",
"wrong_amount_of_cash_received"
] | null | null |
c41a0b6b-a512-4a77-8273-4e67871b6ff4
|
pending
|
8d57c84b-a0e8-4369-8864-9b6198a3ac0a
|
Can you tell me the limits for top ups?
|
negative
| null | null |
[
"top_up_limits"
] | null | null |
4891bd74-b00c-453b-99f0-080ab835de53
|
pending
|
7596dcd4-9348-45ca-a420-f37850c1c75e
|
When I top up what are the amoutn limits.
|
negative
| null | null |
[
"top_up_limits"
] | null | null |
acbda259-39e8-467f-9233-edcd552d45a2
|
pending
|
840a684d-a373-42ff-bb5d-1f9a9d05f411
|
Is there a limit on top-ups?
|
negative
| null | null |
[
"top_up_limits"
] | null | null |
3191d4f2-1e57-4f01-819f-2dddf4e90553
|
pending
|
0645c27e-84ff-41e3-8582-2c436210a883
|
What is the top-ups limit?
|
negative
| null | null |
[
"top_up_limits"
] | null | null |
9a100c7b-0960-459c-b4f6-25827807621f
|
pending
|
51ec27bb-7e09-4e83-97cd-dceb4a2e9fd9
|
Are there limits to top-ups?
|
negative
| null | null |
[
"top_up_limits"
] | null | null |
276f7d3e-4b00-4769-ae63-e6c0020de43f
|
pending
|
b4fab8b9-33bf-4bab-8812-05b9d549ccf9
|
Is there a maximum amount of top-ups?
|
negative
| null | null |
[
"wrong_amount_of_cash_received"
] | null | null |
0eba148a-4cf6-410d-9249-2156dcac98eb
|
pending
|
234b889c-edf2-4815-97ea-1edf585c8704
|
Do you have a top-up limit?
|
negative
| null | null |
[
"top_up_limits"
] | null | null |
33595d43-2fba-41ad-8688-fa21e5ace35b
|
pending
|
45f57a99-4e22-4b22-a379-50a464ed28b2
|
What's the top up limit?
|
positive
| null | null |
[
"top_up_limits"
] | null | null |
32feaabe-c578-41cb-b5cf-716563949537
|
pending
|
386d1baa-6f8f-409e-b19b-635fd5abf3d3
|
What is the limit to top-up?
|
negative
| null | null |
[
"top_up_limits"
] | null | null |
cd75a12c-43bd-4d6f-be9e-8e1f85abd432
|
pending
|
550406fa-eac7-4c33-8e5d-1599aa750d58
|
How much can I top-up to my card at a time?
|
positive
| null | null |
[
"top_up_by_card_charge",
"transfer_timing",
"wrong_amount_of_cash_received"
] | null | null |
2282c8db-528e-43d4-9278-81349f514c46
|
pending
|
7114132b-1ed4-4e85-820d-ae5b43bee5d9
|
how much can i top up?
|
positive
| null | null |
[
"exchange_rate",
"top_up_by_card_charge",
"wrong_amount_of_cash_received"
] | null | null |
2deff288-f065-47f2-9161-bae1c325ca87
|
pending
|
f1405a28-cd57-4ffe-9d73-67ddcbcb8c94
|
what is the most i can top up?
|
positive
| null | null |
[
"top_up_by_card_charge",
"verify_my_identity"
] | null | null |
1f5fd8f7-c1a0-4428-af9b-1ad64e8895af
|
pending
|
1112323e-2c4e-417a-a738-bbf8520d40ad
|
Is there a limit to how high I can top-up?
|
positive
| null | null |
[
"disposable_card_limits",
"top_up_limits"
] | null | null |
63926ba1-b091-4da5-a672-0dcdb427e8de
|
pending
|
ee5e3573-7c5c-4759-a85a-725525b4a363
|
Is there an amount limit to my top-up?
|
negative
| null | null |
[
"disposable_card_limits",
"top_up_limits",
"wrong_amount_of_cash_received"
] | null | null |
5504013c-cb81-47ab-8760-30a8dd1ce51a
|
pending
|
5543119c-1d1f-4e42-b9b1-835b4440afe8
|
Is there a limit for top-ups?
|
negative
| null | null |
[
"top_up_limits"
] | null | null |
418583ee-d9af-473e-95d3-8b95ef1b1ea9
|
pending
|
52f8d3ac-21bf-4900-af76-01908862348c
|
Is there a maximum i can top up?
|
positive
| null | null |
[
"disposable_card_limits",
"top_up_by_card_charge",
"top_up_limits"
] | null | null |
0d94dd78-e465-4f72-9eb1-124f32ddd8a6
|
pending
|
37ddd757-8687-42ee-a2d9-00909dd0cc9d
|
How can I tell if there is a top-up limit?
|
positive
| null | null |
[
"top_up_limits"
] | null | null |
dadda282-de99-461e-9eb3-f5ee3ae5aead
|
pending
|
d08b3968-46fc-4bd1-81bf-0f83ca93c2df
|
Do you have any restrictions to my top-up?
|
negative
| null | null |
[
"disposable_card_limits"
] | null | null |
033262e1-b27b-45f1-9343-ad41ad4adc04
|
pending
|
f00962b4-1c16-4122-8fc7-4b5fdfe03ac3
|
As for limits are top ups included?
|
negative
| null | null |
[
"top_up_limits"
] | null | null |
ae6d5454-452f-4ac0-bff4-1d5095d1e1d7
|
pending
|
134730b3-90a3-4d06-a9fe-e060a333c0da
|
What are the top-up limits?
|
negative
| null | null |
[
"top_up_limits"
] | null | null |
6ed5a5fb-b70a-48da-863c-a039af9bda54
|
pending
|
a8665239-54c6-4edb-992c-f523365457c4
|
I don't know if this is an issue with the ATM or my account, but I just tried withdrawing 30 pounds from the ATM I'm at now and it only gave me 10. Is this a glitch or what exactly is going on?
|
negative
| null | null |
[
"atm_support"
] | null | null |
b425eec5-1407-481b-8d0a-3f35ec70a530
|
pending
|
257c175d-2e35-4f29-8a3a-1eea74cb7394
|
I didn't get all the cash I requested for at the ATM
|
neutral
| null | null |
[
"atm_support",
"request_refund",
"wrong_amount_of_cash_received"
] | null | null |
8ced93d2-a92a-4934-9f6c-b44c815dd02e
|
pending
|
c3a21eee-658d-43f4-95c1-4d87c06a7dac
|
How come the ATM gave me less cash than what I asked for?
|
negative
| null | null |
[
"atm_support"
] | null | null |
9edbff96-e165-4571-b567-71896d638f17
|
pending
|
dd0486c8-0455-4de9-b985-fb9d3e0b4948
|
Why did I not get my cash back after I withdrew?
|
neutral
| null | null |
[
"why_verify_identity"
] | null | null |
680fdece-170a-4941-a7bf-34f730269748
|
pending
|
579c03eb-4828-4ad5-97b7-1f4308644267
|
I got less cash than the one I specified in the ATM
|
negative
| null | null |
[
"atm_support",
"wrong_amount_of_cash_received"
] | null | null |
e418dcdc-c5f1-4dbe-b798-06fa4ab88731
|
pending
|
f21816a3-cc5d-4e7c-9f6c-3534ad29ebfc
|
The amount of cash I received was incorrect
|
neutral
| null | null |
[
"wrong_amount_of_cash_received"
] | null | null |
ed88db90-2d8b-4007-9b89-df381b02aaa7
|
pending
|
00d07f44-7fce-4b43-94a1-d041ddb7e079
|
I'm at an ATM and withdrew 30 pounds and was only given 10. What should I do?
|
neutral
| null | null |
[
"atm_support"
] | null | null |
4f264959-ff02-4e21-beac-118b46b09f25
|
pending
|
c6023eaa-b278-4e70-8572-53a7e65d6636
|
The ATM gave me the wrong amount of cash today when I went to withdraw. The app says it was more.
|
negative
| null | null |
[
"atm_support",
"exchange_via_app",
"wrong_amount_of_cash_received"
] | null | null |
2926ff30-c84d-442c-af65-ce01195216b3
|
pending
|
4d373772-c40d-4e92-a165-9965d24c5ab3
|
It's been a week and I have done everything that I was asked to do and still nothing. I have contacted the seller and have not gotten a response. Please understand my frustration and put the money back in my account.
|
neutral
| null | null |
[
"receiving_money"
] | null | null |
1d69dbbf-c04f-4e67-a9a4-3748967d9fc0
|
pending
|
eddbacd8-4187-49f4-bf49-44b57953b617
|
My refund is missing
|
neutral
| null | null |
[
"Refund_not_showing_up",
"request_refund"
] | null | null |
1a1eb187-dc38-4631-9711-ff5f5537af22
|
pending
|
79ae9aa6-bb09-4cb8-9bad-b23048b0fe7e
|
Why doesn't a return show up im my account from a purchase I made?
|
positive
| null | null |
[
"Refund_not_showing_up",
"why_verify_identity"
] | null | null |
a2096d97-eec3-47b5-92b3-da2df0a6c5cd
|
pending
|
7423015e-e65c-460b-b547-d56009053759
|
I keep checking my bank statements but I don't see a refund that I've requested from a seller. Can you ensure that I receive the refund from the seller?
|
positive
| null | null |
[
"balance_not_updated_after_bank_transfer",
"Refund_not_showing_up",
"request_refund",
"top_up_by_bank_transfer_charge"
] | null | null |
a7f02061-9bce-41ae-9316-e08de26eff31
|
pending
|
f7e9d2b1-0748-4727-b8b7-23dbf0c324ee
|
I am waiting patiently for a week now for the seller to get back to me and there has been no response, could you please help me further with getting my money back. Thank you.
|
positive
| null | null |
[
"pending_card_payment",
"receiving_money",
"request_refund"
] | null | null |
6e2465cf-bdc5-437c-b1ef-929a0bc79662
|
pending
|
c4f3e3be-6161-4109-bd10-775d2dabccff
|
I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?
|
positive
| null | null |
[
"extra_charge_on_statement",
"Refund_not_showing_up"
] | null | null |
b138c9da-c000-461c-91ea-4c5ddb8bb54c
|
pending
|
1c8c33fb-1fa1-4299-a637-d0996fcd5eba
|
How long will it take to get my refund
|
negative
| null | null |
[
"request_refund",
"transfer_timing"
] | null | null |
d8bd9ee2-cfde-444c-ab44-a585ebe3b709
|
pending
|
7c650cc1-e469-46a4-bda4-4310f921319a
|
I should have received a refund however it is not showing on my statement
|
neutral
| null | null |
[
"extra_charge_on_statement",
"Refund_not_showing_up"
] | null | null |
03a746ee-8cac-4bdc-8220-82a6b7d4e122
|
pending
|
acf759d2-e2b1-4f0f-92df-982a06f4fc99
|
My credit card was declined.
|
negative
| null | null |
[
"declined_card_payment",
"verify_my_identity"
] | null | null |
a0715bd0-8138-470c-884f-c8f859c3ba81
|
pending
|
6dee0a63-965e-4764-a9b8-e2b234311204
|
The new card that was just sent to me was declined multiple times yesterday when I tried to use it at a restaurant to pay for my dinner. I am really disappointed and embarrassed that my card was denied when I tried to use it to pay for my friend's birthday dinner.
|
negative
| null | null |
[
"declined_card_payment",
"transaction_charged_twice"
] | null | null |
f3173c79-c8d3-4953-904b-143594a0008d
|
pending
|
24dcacd8-c2d5-492f-ae52-40f3bb3fed90
|
Why was my card payment declined?
|
negative
| null | null |
[
"declined_card_payment",
"why_verify_identity"
] | null | null |
1c16cbd9-ae72-451f-aa63-3e95a6350d0f
|
pending
|
5c2bb59e-c2c2-48de-8620-93e814d8c887
|
I was trying to purchase something at the store today and my card has been declined. Why has this happened?
|
negative
| null | null |
[
"why_verify_identity"
] | null | null |
cfc7b03e-3328-4310-8e74-1418b25b192e
|
pending
|
00367df2-f436-489c-834f-95912cb719e8
|
My payment has been declined, I thought this issue was fixed!
|
negative
| null | null |
[
"declined_card_payment"
] | null | null |
a6f476d5-253c-48b6-b578-75e9a47fa50d
|
pending
|
2fa0d0db-f95a-4acc-afbe-eada39f92bc7
|
My card was declined in a shop
|
negative
| null | null |
[
"declined_card_payment",
"declined_transfer"
] | null | null |
40157d6b-090f-4534-ab5a-483e7066ce72
|
pending
|
b44aeb7c-979e-4b5e-9ed7-e2ea807069b5
|
Why did it decline my payment?
|
negative
| null | null |
[
"declined_card_payment",
"why_verify_identity"
] | null | null |
dfc35221-c7dc-4690-a86d-85655c5710d4
|
pending
|
47c01d55-83eb-4957-bbb2-134c5785d7b8
|
My card declined
|
negative
| null | null |
[
"declined_card_payment",
"declined_transfer",
"verify_my_identity"
] | null | null |
b708fa8b-2892-41af-b39d-ea8cdd7d1eeb
|
pending
|
16e34a58-6a95-4dee-a3dd-c4f73610d846
|
Can you look at my account ans see why my card was declined
|
negative
| null | null |
[
"why_verify_identity"
] | null | null |
f47a67e0-9b0b-47cc-86c7-defcdf0de7f8
|
pending
|
69277983-622a-4e28-93b8-021da3dfca7a
|
I was out today looking forward to pay with my new card, turns out the payment just kept getting declined. This is really sad, what's going on?
|
negative
| null | null |
[
"declined_card_payment",
"top_up_failed"
] | null | null |
d24692f8-8d7f-476b-8de6-212615eadd4b
|
pending
|
3af5e523-d867-430d-826a-a59472c1f751
|
Why was a transaction on my card declined?
|
negative
| null | null |
[
"declined_card_payment",
"why_verify_identity"
] | null | null |
1bd0754b-7a5c-4e4d-905a-22a6079b5858
|
pending
|
e876e84b-5180-4606-bbe2-49a0b13f639e
|
My new card keeps getting declined. I was very excited to use it for the first time today. Why is this doing this?
|
negative
| null | null |
[
"why_verify_identity"
] | null | null |
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