id
stringlengths 36
36
| status
stringclasses 1
value | _server_id
stringlengths 36
36
| text
stringlengths 13
368
| sentiment.suggestion
stringclasses 3
values | sentiment.suggestion.score
null | sentiment.suggestion.agent
null | topics.suggestion
listlengths 1
4
⌀ | topics.suggestion.score
null | topics.suggestion.agent
null |
|---|---|---|---|---|---|---|---|---|---|
d21a9ccf-58fc-4aca-9fee-b9f15c1d069b
|
pending
|
9095f449-085a-4679-8608-9beba6d53316
|
I tried to use my card to top up but all of the money has disappeared.
|
positive
| null | null |
[
"receiving_money",
"top_up_failed"
] | null | null |
d67d9645-2b1e-4051-8623-1e84133d0559
|
pending
|
0513801a-e515-4101-8b2a-37dcca246b9c
|
Is it possible to use my credit card to transfer money?
|
neutral
| null | null |
[
"receiving_money"
] | null | null |
d7cc0079-a0c2-4ede-8799-39b14562bbe5
|
pending
|
22e7d5c8-0242-4b39-b1fe-ebba9b79df94
|
How can someone add money to my account?
|
negative
| null | null |
[
"receiving_money",
"transfer_into_account"
] | null | null |
1bc9da7a-d548-4855-b163-415f6df6aa8c
|
pending
|
574e4a64-c507-42b6-b32a-f3b397f3b47e
|
Cannot access my top up.
|
neutral
| null | null |
[
"unable_to_verify_identity"
] | null | null |
0b6e6c59-2ef6-45d2-b4b2-95ad634184a7
|
pending
|
e3b4db14-bd7c-4c38-bc73-99da322982b5
|
Are my friends able to add funds to my account?
|
negative
| null | null |
[
"receiving_money",
"transfer_into_account"
] | null | null |
40eaa49c-dff3-473f-8f17-62865cb8cb7c
|
pending
|
51e819a2-de2b-4966-87f6-721f1fd023cf
|
Can I transfer money to my credit card?
|
neutral
| null | null |
[
"receiving_money"
] | null | null |
0d4d9c56-ec66-4de1-ae46-d203b5e0ede2
|
pending
|
52dedc03-f5be-4323-8b28-4d7a0431fdd7
|
Who else can top up my account
|
positive
| null | null |
[
"transfer_into_account",
"verify_my_identity"
] | null | null |
ddbacd9f-a69a-4131-8a2f-600a15aea833
|
pending
|
7a43e8b6-9a72-4675-bde9-759dacd81f2d
|
Why is my money gone right when I attempted to top up
|
positive
| null | null |
[
"receiving_money",
"top_up_failed",
"why_verify_identity"
] | null | null |
7d9c9e48-a4a2-41cf-b05a-65f4b76316e7
|
pending
|
fdd0d495-e22b-49cb-8289-434e01b3e7c7
|
How do i transfer money using my credit card?
|
neutral
| null | null |
[
"receiving_money"
] | null | null |
b777cc3c-66f2-49e7-95e0-dcfbe60a7b68
|
pending
|
4331f764-f73c-4650-97eb-8f78c8de80a0
|
My friends want to top up my account
|
positive
| null | null |
[
"transfer_into_account"
] | null | null |
35c34d60-4f34-4976-a101-da8e1e125a9c
|
pending
|
63600c74-2083-4ad6-966f-c8622089310c
|
Who can top up my accounts?
|
positive
| null | null |
[
"transfer_into_account",
"verify_my_identity"
] | null | null |
82c9d9a2-5994-49a6-929d-ff7bc90e8736
|
pending
|
c541b47a-583c-42af-ac15-777ca4e6b1de
|
show me how to top up with my card
|
positive
| null | null |
[
"Refund_not_showing_up",
"top_up_by_card_charge",
"verify_my_identity"
] | null | null |
d6429f3a-b3d0-4dc3-8dca-e9d1e017abf1
|
pending
|
ee0871a3-5809-4411-9ce0-b5ddc049bf72
|
I topped up my card but the money disappeared.
|
negative
| null | null |
[
"receiving_money",
"top_up_failed"
] | null | null |
9a917dc5-8040-409c-980c-af2ea7c3a5dc
|
pending
|
82c525db-2f51-4989-bbb8-c7c290e0f131
|
Why don't I see my top up in my wallet?
|
positive
| null | null |
[
"Refund_not_showing_up",
"why_verify_identity"
] | null | null |
da7c5c46-be93-42f6-a3a2-973f4983913d
|
pending
|
f6a219f1-25d6-43e2-abad-cb0be49503d4
|
Why can't I see the top-up amount I just added to my account?
|
positive
| null | null |
[
"Refund_not_showing_up",
"why_verify_identity",
"wrong_amount_of_cash_received"
] | null | null |
491391b5-7179-4877-89f6-de147299700c
|
pending
|
875d5961-983d-41af-97ad-576613253338
|
Are my friends able to top up my account?
|
negative
| null | null |
[
"transfer_into_account"
] | null | null |
2b75bfff-db72-41b5-aa44-14394e0bfa4c
|
pending
|
772e4f4d-2e19-46fb-b7c5-121315c9e86a
|
How can i get multiple disposble cards.
|
neutral
| null | null |
[
"get_disposable_virtual_card"
] | null | null |
6e4508a0-f57e-42ee-a0a2-de6317656224
|
pending
|
b13153b5-a7c2-47cd-8d25-c0494af53489
|
Can I make many disposable cards per day?
|
negative
| null | null |
[
"disposable_card_limits",
"get_disposable_virtual_card"
] | null | null |
c956fda1-d31b-4b71-b654-1b8c95f0df45
|
pending
|
acd1c435-d3af-427a-a854-285d424bab18
|
I need to use my disposable card multiple times a day, is there a cutoff limit?
|
negative
| null | null |
[
"disposable_card_limits",
"get_disposable_virtual_card"
] | null | null |
5ed693ea-97ca-4898-bb52-d720db3b32e7
|
pending
|
d91943af-6b00-48d7-8767-e9102844c6df
|
How do I make more than one disposable card in a day?
|
negative
| null | null |
[
"get_disposable_virtual_card"
] | null | null |
ce823c0d-07c5-4b19-8896-e9af94578431
|
pending
|
55830826-a066-4666-aea6-cf99d8e42863
|
Can I have more than one disposable card?
|
negative
| null | null |
[
"disposable_card_limits",
"get_disposable_virtual_card"
] | null | null |
6344098c-c093-45cf-a82a-a514e727d2f3
|
pending
|
14cd0838-73f4-43df-aeae-088f43e17a48
|
what is the disposable cards limit?
|
negative
| null | null |
[
"disposable_card_limits"
] | null | null |
ce65a53e-7587-404c-a935-d373d23c026a
|
pending
|
bcf9d120-954a-4bcd-a416-f4572d9390c1
|
What's the most disposable cards I can have?
|
negative
| null | null |
[
"disposable_card_limits",
"get_disposable_virtual_card"
] | null | null |
d36ab574-e661-49a3-ad2c-dcfd68989d23
|
pending
|
5f88de31-3606-4218-b76f-8089b7181b07
|
Do these virtual cards have any caps on using them?
|
neutral
| null | null |
[
"getting_virtual_card"
] | null | null |
62239b5c-d6a6-4bbd-909e-4a48b56c1ef3
|
pending
|
cd2392b3-8311-4e99-a60c-ba6536b1741e
|
How many disposable cards can I have?
|
negative
| null | null |
[
"disposable_card_limits",
"get_disposable_virtual_card",
"wrong_amount_of_cash_received"
] | null | null |
4a417525-c193-4264-968d-5471e06735a4
|
pending
|
2b80ec98-dad9-46c7-8cb7-5cf15683ed6b
|
What is the amount of disposable cards I can have each day?
|
negative
| null | null |
[
"disposable_card_limits",
"get_disposable_virtual_card",
"wrong_amount_of_cash_received"
] | null | null |
db807ae1-cbb8-4e41-9671-649ef5f460ba
|
pending
|
c1b6acdd-edcc-4865-9cef-153ed1c80ec2
|
How many disposable cards per day am I allowed to have?
|
negative
| null | null |
[
"disposable_card_limits",
"get_disposable_virtual_card",
"wrong_amount_of_cash_received"
] | null | null |
49577145-2f1b-429f-b955-f3cbbe29b808
|
pending
|
e129f90c-4b25-46ce-8dc3-6092693d65a2
|
How many card payments can I use on a disposable card?
|
negative
| null | null |
[
"disposable_card_limits",
"get_disposable_virtual_card",
"wrong_amount_of_cash_received"
] | null | null |
6799d441-6cd3-48ef-b508-b5208953137f
|
pending
|
fdfdf115-dd58-4360-9510-bf5a9b27de86
|
What if I need multiple disposable cards?
|
negative
| null | null |
[
"disposable_card_limits",
"get_disposable_virtual_card"
] | null | null |
c5f87d13-99c9-48e3-8a3f-af395130081d
|
pending
|
26180e00-0639-49eb-963f-01e424aa0368
|
If I have more than one disposable card, can I make five payments on each of them?
|
negative
| null | null |
[
"disposable_card_limits",
"get_disposable_virtual_card"
] | null | null |
29598b5f-a32b-43e9-9f95-8875b662b832
|
pending
|
cf0eaf3b-3731-45b9-8b37-592c182ca00b
|
Are you able to explain the restrictions of the disposable cards?
|
negative
| null | null |
[
"disposable_card_limits",
"get_disposable_virtual_card"
] | null | null |
861643ff-4d6c-4ab1-8ccc-ba689787fa8e
|
pending
|
0c0a5557-5fdd-4757-ba24-c8cffa5f192a
|
What is the maximum number of transactions I can make with one card?
|
negative
| null | null |
[
"disposable_card_limits",
"wrong_amount_of_cash_received"
] | null | null |
dc351064-c7f7-4910-aeae-36377bc5f852
|
pending
|
53c9f8e7-7d73-4086-bcf1-02b00aa3a52a
|
What is the limit to number of transactions I can do with a disposable card?
|
negative
| null | null |
[
"disposable_card_limits",
"get_disposable_virtual_card",
"wrong_amount_of_cash_received"
] | null | null |
a1918a22-12ce-4298-9c4c-fbc35d34d663
|
pending
|
a22b1cc2-57b9-46d6-8a1c-89dcb970647f
|
How many disposable cards is the limit?
|
negative
| null | null |
[
"disposable_card_limits"
] | null | null |
2bd4a634-28a1-4dc7-9f86-50f27277abac
|
pending
|
001fcd87-74fd-4980-a96b-382b12acfac7
|
Tell me how many transactions I can do with a disposable card.
|
negative
| null | null |
[
"disposable_card_limits",
"get_disposable_virtual_card",
"wrong_amount_of_cash_received"
] | null | null |
dae3efae-4d8d-4d6f-a999-81b3e1545020
|
pending
|
7a5303a9-9727-43f9-ae22-0a7163c1305c
|
I have to have several disposable cards per day.
|
negative
| null | null |
[
"disposable_card_limits",
"get_disposable_virtual_card"
] | null | null |
580b563f-6f53-4b6c-9afa-a2c6e9a3d76a
|
pending
|
509a84c1-c440-42b0-a8c3-6aeb68c5c0aa
|
I would like to know any restrictions for the disposable cards.
|
negative
| null | null |
[
"disposable_card_limits",
"get_disposable_virtual_card"
] | null | null |
e7056396-d5b8-4169-8644-a601a1027c27
|
pending
|
27714d5e-09b8-4f49-8cd2-d962fb172d3e
|
How can I create many temporary cards daily?
|
positive
| null | null | null | null | null |
2911a204-9c2f-4e41-af71-2ac8f34f1ee0
|
pending
|
334085fa-2093-44cc-809d-cc06ee491805
|
Is it possible to make several disposable cards in a day?
|
negative
| null | null |
[
"disposable_card_limits",
"get_disposable_virtual_card"
] | null | null |
4b946119-84df-46e9-8606-006b5d8fc726
|
pending
|
1248a124-3e92-4fc9-9ed8-1de01af93b62
|
How many disposable cards can I make in a single day?
|
negative
| null | null |
[
"disposable_card_limits",
"get_disposable_virtual_card",
"wrong_amount_of_cash_received"
] | null | null |
386f62c6-0a51-412c-b05d-438223954f01
|
pending
|
07708fde-d56e-4405-8068-8b60d08fe44d
|
Is there a limit to how many transactions I can make on one disposable card?
|
negative
| null | null |
[
"disposable_card_limits",
"get_disposable_virtual_card",
"wrong_amount_of_cash_received"
] | null | null |
a4a9c9fc-3f29-4fcc-a765-bdaa95fe992f
|
pending
|
c41b7578-362c-47f5-9652-f6885f5c1fc3
|
Are there any limits to how many disposable cards I can use?
|
negative
| null | null |
[
"disposable_card_limits"
] | null | null |
199e9d28-f58b-40a7-9144-fa5a71fe9108
|
pending
|
b4f4c5fa-fa9e-4c9d-ac74-21e889a505b5
|
Can you explain the virtual cards limit?
|
negative
| null | null |
[
"disposable_card_limits",
"getting_virtual_card",
"top_up_limits"
] | null | null |
4308d0db-4348-425e-a7ee-88aabeaca354
|
pending
|
4562d27e-fbe5-4122-9638-d12818b6a931
|
How many disposable virtual cards can I have?
|
negative
| null | null |
[
"disposable_card_limits",
"get_disposable_virtual_card",
"wrong_amount_of_cash_received"
] | null | null |
abef3e8b-d2f5-4c3d-9123-f84918e9b1d6
|
pending
|
38e3082f-331f-4f45-8873-38736fcba882
|
I need to create several disposable cards per day.
|
negative
| null | null |
[
"disposable_card_limits",
"get_disposable_virtual_card"
] | null | null |
1add41de-adfa-4204-93f1-1840c21b4d19
|
pending
|
0e982626-5da1-440b-ae8f-ed5855039bf4
|
Are there any hindrances to using a disposable virtual card?
|
negative
| null | null |
[
"get_disposable_virtual_card"
] | null | null |
8cd231b9-f4f4-4d94-8470-9034f99e75ed
|
pending
|
3d86e8c1-f3ce-4170-96bb-eee9b90e34f3
|
How many disposable cards can I own?
|
negative
| null | null |
[
"disposable_card_limits",
"get_disposable_virtual_card",
"wrong_amount_of_cash_received"
] | null | null |
7b2cce38-0e26-4f26-9f74-f1a0861e4ab4
|
pending
|
074de457-20a4-44ac-97c2-21374f64da0f
|
How many virtual cards do I get?
|
negative
| null | null |
[
"getting_virtual_card",
"wrong_amount_of_cash_received"
] | null | null |
18a09eb4-a606-495c-867a-3b68b0eae1e0
|
pending
|
f21c2035-2f02-4293-a5ae-09d158e39f9d
|
What is the limit to disposable cards you can have?
|
negative
| null | null |
[
"disposable_card_limits"
] | null | null |
510a2fa8-64af-4fb7-84ed-0f7c4d6e1f40
|
pending
|
f2fbe0f8-e30e-4adb-b6bf-647794eb770f
|
How many times can I use a disposable card?
|
negative
| null | null |
[
"disposable_card_limits",
"get_disposable_virtual_card",
"transaction_charged_twice"
] | null | null |
dc9b7e54-75be-4eca-aeb0-4970978fc060
|
pending
|
d4c63d94-347a-4841-b2ac-ca6ae469facb
|
What can I use a virtual disposable card for?
|
negative
| null | null |
[
"get_disposable_virtual_card"
] | null | null |
4751cd14-1b42-4d72-a223-6717e7263869
|
pending
|
b4ef1040-91f7-4acd-a557-6d5cc571770a
|
Do you know what the restriction of the disposable cards are?
|
negative
| null | null |
[
"disposable_card_limits",
"get_disposable_virtual_card"
] | null | null |
51f6df07-0dfc-4827-b3fc-af450e9cd06c
|
pending
|
c3877091-54c2-4171-8fee-daa58854b0bd
|
What are the limits for disposable virtual cards?
|
negative
| null | null |
[
"disposable_card_limits"
] | null | null |
a6830332-46c7-4715-96b2-496a2d849db2
|
pending
|
85f4eb24-583f-4127-b249-12446fd00ad5
|
What are the limits to using disposable virtual cards?
|
negative
| null | null |
[
"disposable_card_limits",
"get_disposable_virtual_card"
] | null | null |
c951b3a8-5b42-4c06-b13f-b4c64ca008a5
|
pending
|
048e8de0-e236-4780-8800-fdb812c61743
|
How many transactions can I do with one disposable card?
|
negative
| null | null |
[
"disposable_card_limits",
"get_disposable_virtual_card",
"wrong_amount_of_cash_received"
] | null | null |
068413ea-bc4e-4207-9cbc-3171ff685801
|
pending
|
b8145f1e-f058-4140-b258-4843f3d74ccf
|
How many times can I use the disposable virtual card I have?
|
negative
| null | null |
[
"get_disposable_virtual_card",
"transaction_charged_twice"
] | null | null |
fb945b1c-38a8-4c23-8216-9f7d70dc5713
|
pending
|
168d852f-2f30-41c6-aa8b-065039505d2e
|
I think someone is using my card to make transactions I don't remember.
|
neutral
| null | null | null | null | null |
46ed1920-002c-4dfa-a1bf-43b71efcd342
|
pending
|
1e79742a-8ca0-44a5-84b6-480d1c9207b2
|
someone is using my account
|
neutral
| null | null |
[
"transfer_into_account",
"verify_my_identity"
] | null | null |
3d6991d4-bb2b-4d1a-8d89-0b3e54b58acf
|
pending
|
d6ec6f05-2e24-41f7-aaef-b753598aa23a
|
Someone I don't know has used my card without permission.
|
neutral
| null | null | null | null | null |
f1069352-5371-49a3-acce-71494d1b9d71
|
pending
|
df26db13-c734-4a61-adff-51e4222a69eb
|
My card was used without my permission.
|
neutral
| null | null |
[
"verify_my_identity"
] | null | null |
4d3a294e-2ad2-46e3-8aba-be16aaa7b8e2
|
pending
|
882e8242-d9f9-4e4f-abbd-153c6991aeaf
|
Can I freeze my card right now?
|
negative
| null | null |
[
"pending_cash_withdrawal"
] | null | null |
b04330d7-1e05-4531-8c19-48e4aad474a4
|
pending
|
4aa95b7f-c58e-4657-89ed-cb0f89134765
|
Freeze my account it's been hacked.
|
negative
| null | null |
[
"compromised_card"
] | null | null |
18f257eb-f8f0-4775-9b38-af42002972e2
|
pending
|
2adc63a1-3439-429a-a2e8-8f52f45c65cf
|
There are transactions I didn't make, someone else must have used my card.
|
neutral
| null | null | null | null | null |
a11ab859-d92b-4fb6-ab25-bc5ccd0d44bf
|
pending
|
f5d456c7-44bf-4f5a-8c2e-8a99c62a8528
|
Can you freeze my card because someone used it while I was out of town. I did not make these purchases.
|
negative
| null | null | null | null | null |
5b74ac21-0f24-4084-9b87-615ad6e3083d
|
pending
|
02d4b10a-a71a-4b2c-ba80-afe9313cf5cb
|
Someone is using my account to do online shopping! Please freeze it asap
|
neutral
| null | null |
[
"transfer_into_account"
] | null | null |
47b2348a-f159-4367-8713-8bb59ec81d9c
|
pending
|
fb7103ae-6321-4685-953e-5f389b1860fa
|
Someone else may be using my card. There are transactions I don't recognize.
|
neutral
| null | null |
[
"card_payment_not_recognised",
"cash_withdrawal_not_recognised",
"compromised_card"
] | null | null |
9d71734a-dc84-407d-8550-ae27381d89e4
|
pending
|
964db191-6b86-479f-8d15-ba4cad5790d7
|
What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!
|
neutral
| null | null |
[
"cancel_transfer"
] | null | null |
77165d28-e2c2-45a9-abc4-e4e5592a5470
|
pending
|
4a2b672e-8178-4bac-90f7-37aebe2e8161
|
What do I do if I think my card was improperly used?
|
negative
| null | null |
[
"verify_my_identity"
] | null | null |
2d292b84-064c-4bb2-9620-34ca36f2a933
|
pending
|
c06a4536-2380-4a45-80e5-04b24fecf115
|
How can I stop fraud on my account right now?
|
negative
| null | null |
[
"compromised_card",
"terminate_account",
"transfer_into_account"
] | null | null |
b3681314-d4ff-440d-9e57-462960cae145
|
pending
|
05914737-9f94-44fb-9fd4-f75cf7351c34
|
I think my identity has been stolen, can you check on unauthorized charges?
|
neutral
| null | null |
[
"lost_or_stolen_card",
"verify_my_identity"
] | null | null |
cb52ba9c-25f1-498f-a446-6506a9a4dfe8
|
pending
|
44691dbd-81c7-4248-8995-689d41a79191
|
I think someone else is using my card. There are transactions I didn't make.
|
neutral
| null | null | null | null | null |
9a09333b-b151-4450-806b-aeae7c49a037
|
pending
|
1b376671-d8bc-4fc7-8608-943e82aba37e
|
I don't recognize some of the transactions on my card, I think someone must have gotten my card info and used it.
|
neutral
| null | null |
[
"verify_my_identity"
] | null | null |
cf0c19d2-0a62-4429-9d63-c8aa709cb02d
|
pending
|
0c80e8aa-3d15-4853-be80-bbce3aad1054
|
Can I use app to freeze account and dispute fraud?
|
negative
| null | null |
[
"exchange_via_app"
] | null | null |
cf34d8a5-d5d7-49cd-bfd7-84c5f3ebc13a
|
pending
|
78ce461a-5d04-4897-be94-c810c420838b
|
My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?
|
negative
| null | null |
[
"compromised_card"
] | null | null |
a917fce8-75eb-486b-8d0f-f9f82f45cec7
|
pending
|
bcc7fa1a-c46a-41d0-be2f-ed248965798f
|
Someone has my card number, freeze my account.
|
negative
| null | null |
[
"transfer_into_account",
"verify_my_identity"
] | null | null |
46854924-acf3-4005-9de2-9fc5feaa2d2b
|
pending
|
9368e7ae-d3fb-4b75-9398-5fb49dcaa348
|
I see random purchases to my account, was it hacked?
|
neutral
| null | null |
[
"compromised_card"
] | null | null |
55ec472d-b849-452d-a4df-79db108107ff
|
pending
|
67ca6503-e3e3-4595-8c5d-737004ee4572
|
It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!
|
neutral
| null | null |
[
"compromised_card"
] | null | null |
1d4a35b5-7607-4b05-bbcb-834b307297a6
|
pending
|
9f6be09b-a2b8-43bb-8793-1997233f3902
|
How do I freeze my card using the app?
|
negative
| null | null |
[
"exchange_via_app"
] | null | null |
a591955b-e56a-4c48-8bfc-c23bb4cf108b
|
pending
|
8c8c1aa9-584f-4c81-ac77-ef6cdcaf2892
|
My card has been compromised
|
neutral
| null | null |
[
"compromised_card"
] | null | null |
6105f6ab-4697-463f-9ba8-a40a9396b402
|
pending
|
0cd04124-6ca8-4dd9-a704-1bd82c43860d
|
What should I do if I think that someone else may be using my card.
|
neutral
| null | null |
[
"compromised_card",
"transfer_not_received_by_recipient"
] | null | null |
c69a5d65-f6f4-478a-a116-c472bad1d915
|
pending
|
0cda876f-836a-45af-b2b5-fda183966f13
|
The transactions showing up are strange, I think my card was used without me knowing.
|
neutral
| null | null |
[
"Refund_not_showing_up"
] | null | null |
4913cfef-81b7-4310-8a4c-68619fa2c262
|
pending
|
ddd784b1-a102-45b2-a83a-369ca54830e6
|
How do I freeze my account?
|
negative
| null | null |
[
"terminate_account",
"transfer_into_account"
] | null | null |
6a7c8353-76a3-4aeb-a439-9f008d2f225a
|
pending
|
b7c542b0-86af-4d64-98cb-802c766489c8
|
I'm not certain, but someone may be using my card.
|
neutral
| null | null |
[
"compromised_card",
"verify_my_identity"
] | null | null |
6afa3aa9-be59-447b-bbf1-489775e9f520
|
pending
|
9dbba6d8-fbc0-4424-856f-eb10897593fb
|
How do I freeze my card? I think someone is using it to make a bunch of online transactions.
|
negative
| null | null | null | null | null |
a6ddfa1f-71d0-40fc-82bb-e19c018cf5bb
|
pending
|
816dd159-17eb-4609-91ab-4068ff205f04
|
I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?
|
neutral
| null | null |
[
"cash_withdrawal_not_recognised",
"edit_personal_details"
] | null | null |
5ab385a8-61ca-4bd4-94a1-c43afff74ea6
|
pending
|
eac8098e-8485-4dc8-bce5-d643a5cca56c
|
Someone else used my card!
|
neutral
| null | null |
[
"verify_my_identity"
] | null | null |
5c97050f-c750-4679-ba8d-203cd94e8dcf
|
pending
|
59ff21a8-7b25-4853-947f-9543240884cc
|
I believe someone is using my card without my agreement!
|
neutral
| null | null |
[
"verify_my_identity"
] | null | null |
b4d6c180-40e8-4c87-a22f-09b754ab1fde
|
pending
|
8fa12ee1-8b63-4f4b-be4b-ff94366b24c7
|
If I feel someone has my card information, can I get a new card?
|
negative
| null | null |
[
"edit_personal_details"
] | null | null |
020c4a95-bce3-4a1e-9253-a7874d8e71d3
|
pending
|
f1ab06fc-b1da-477c-a8ee-fe04c61db66c
|
There are a few transaction that I don't recognize, I think someone managed to get my card details and use it.
|
neutral
| null | null |
[
"card_payment_not_recognised",
"cash_withdrawal_not_recognised",
"edit_personal_details",
"get_physical_card"
] | null | null |
06875e81-7126-4cc6-be90-abca477c1e1d
|
pending
|
1ae7a8db-98ea-4eb1-a5c6-e661f315dcd4
|
I think someone has access to my card numbers that shouldn't.
|
negative
| null | null |
[
"verify_my_identity"
] | null | null |
81bcf7f1-a2ed-40f8-866c-4bfb84eac6cd
|
pending
|
ce868bdc-8933-4201-877e-6cacd021708a
|
I think my child used my card while I wasn't home.
|
neutral
| null | null |
[
"age_limit"
] | null | null |
af38cf15-d1b3-41db-95a9-a4b8af98a426
|
pending
|
88eddbe8-0a82-4d0a-83b7-d0b2995983fa
|
What do I do if I think someone managed to get my card information?
|
neutral
| null | null |
[
"edit_personal_details",
"verify_my_identity"
] | null | null |
9160c934-0e9b-4c8e-9c58-1e08aff63673
|
pending
|
68aec31e-ae88-46b1-b5a7-c8dbadb8ebf1
|
I think someone copied the numbers on my card and is using them.
|
neutral
| null | null |
[
"activate_my_card"
] | null | null |
9d69a881-ba16-4885-8622-81de44da97dd
|
pending
|
e170fb55-581f-4f38-bc25-28650cdf2b7b
|
What should I do if I think someone is using my card.
|
neutral
| null | null |
[
"activate_my_card",
"compromised_card"
] | null | null |
6e9e8499-3c45-41f0-a72d-c22192d2a746
|
pending
|
6a233699-a5fd-4366-a24e-ec04ed54253b
|
Can I use app to freeze my card and dispute fraud?
|
negative
| null | null |
[
"exchange_via_app"
] | null | null |
3ab1ea1f-9074-4e97-a25c-a7f6da238220
|
pending
|
8b1ecbf6-dc4a-418b-8e29-40c4efdda9fa
|
Someone else is using my card, freeze it.
|
negative
| null | null |
[
"card_swallowed"
] | null | null |
872b0d48-4caa-4ffb-8db9-65eca299cbf3
|
pending
|
a43c0e3d-11f6-4bb6-bee4-7b2940bd733a
|
Do all ATMs take this card?
|
negative
| null | null |
[
"atm_support"
] | null | null |
05378a55-3f69-4071-976d-92084f3c4b22
|
pending
|
7f36a1fb-053b-402f-9ef1-d521c77c58f2
|
Which ATMs accept this card?
|
neutral
| null | null |
[
"atm_support"
] | null | null |
236bf7e2-5e5f-4492-882e-7d01912fc639
|
pending
|
1f548f07-52bb-48ea-bc44-47145774507a
|
Where is the closest Mastercard ATM?
|
negative
| null | null |
[
"atm_support",
"visa_or_mastercard"
] | null | null |
b96e3f6d-2ba3-467f-a877-d4277a022acb
|
pending
|
ec52896a-2055-4802-9294-00ac66552f24
|
Is there a list of ATM machines?
|
negative
| null | null |
[
"atm_support"
] | null | null |
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