age
int64 10
64
| gender
stringclasses 3
values | security_no
stringlengths 7
8
| region_category
stringclasses 3
values | membership_category
stringclasses 6
values | joining_date
stringlengths 10
10
| joined_through_referral
stringclasses 3
values | referral_id
stringlengths 4
11
| preferred_offer_types
stringclasses 3
values | medium_of_operation
stringclasses 4
values | internet_option
stringclasses 3
values | last_visit_time
stringlengths 7
8
| days_since_last_login
int64 -999
26
| avg_time_spent
float64 -2,814.11
3.24k
| avg_transaction_value
float64 800
99.9k
| avg_frequency_login_days
stringlengths 1
12
| points_in_wallet
float64 -760.66
2.07k
⌀ | used_special_discount
stringclasses 2
values | offer_application_preference
stringclasses 2
values | past_complaint
stringclasses 2
values | complaint_status
stringclasses 5
values | feedback
stringclasses 9
values | churn_risk_score
int64 0
1
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
51 |
F
|
7B8KYHX
|
City
|
Premium Membership
|
27-11-2015
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Both
|
Mobile_Data
|
16:05:23
| 12 | 1,642.55897 | 31,665.16 |
21
| 757.05 |
No
|
Yes
|
Yes
|
No Information Available
|
No reason specified
| 0 |
15 |
M
|
HKNRDUT
|
Village
|
Platinum Membership
|
17-11-2015
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Fiber_Optic
|
15:50:52
| 20 | 34.74 | 66,489.48 |
12
| 760.54 |
No
|
Yes
|
No
|
Not Applicable
|
User Friendly Website
| 0 |
29 |
F
|
WJ0GQ79
|
Town
|
Silver Membership
|
12-06-2015
|
Yes
|
CID11462
|
Without Offers
|
Both
|
Fiber_Optic
|
13:26:14
| 16 | 273.81 | 49,945.31 |
23
| 1,560.305701 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
54 |
F
|
848QUBA
|
City
|
Premium Membership
|
09-02-2015
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Wi-Fi
|
0:41:59
| -999 | 44.04 | 99,318.23 |
15
| 713.96 |
Yes
|
No
|
No
|
Not Applicable
|
Products always in Stock
| 0 |
57 |
M
|
GKFKRGX
|
City
|
No Membership
|
25-05-2016
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
?
|
Fiber_Optic
|
23:17:26
| 7 | 327.77 | 48,993.07 |
13
| 506.48 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Product Quality
| 1 |
37 |
F
|
HE9GRNP
|
Town
|
Premium Membership
|
20-03-2017
|
Yes
|
CID59307
|
Without Offers
|
Smartphone
|
Fiber_Optic
|
5:00:25
| 13 | 768.05 | 77,151.9 |
15
| null |
Yes
|
Yes
|
Yes
|
No Information Available
|
Quality Customer Care
| 0 |
17 |
M
|
0MEVZSQ
|
Town
|
Platinum Membership
|
02-06-2015
|
No
|
xxxxxxxx
|
Without Offers
|
Smartphone
|
Wi-Fi
|
16:52:13
| 13 | 33.94 | 10,843.89 |
6
| 721.78 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Website
| 0 |
60 |
F
|
KONTYTK
|
Town
|
No Membership
|
31-07-2015
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Fiber_Optic
|
8:36:57
| 16 | 53.46 | 17,599.96 |
14
| 672.16 |
No
|
Yes
|
Yes
|
Unsolved
|
Too many ads
| 1 |
37 |
F
|
XBSFFHI
|
City
|
Platinum Membership
|
21-01-2017
|
Yes
|
CID52795
|
Credit/Debit Card Offers
|
Desktop
|
Fiber_Optic
|
19:02:34
| 17 | 135.64 | 32,244.15 |
12
| 1,137.853365 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Product Quality
| 0 |
60 |
F
|
5REA2UF
|
City
|
Platinum Membership
|
10-09-2015
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
?
|
Fiber_Optic
|
3:13:41
| 9 | 169.7 | 6,070.57 |
9
| 783.25 |
No
|
Yes
|
No
|
Not Applicable
|
Products always in Stock
| 0 |
16 |
M
|
9RGYWXF
|
Town
|
Platinum Membership
|
01-06-2017
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Smartphone
|
Fiber_Optic
|
5:37:14
| 8 | 31.44 | 49,284.37 |
5
| 741.74 |
Yes
|
No
|
Yes
|
Solved
|
Poor Product Quality
| 0 |
47 |
M
|
CB02WGT
| null |
Silver Membership
|
26-01-2015
|
?
|
CID10927
|
Without Offers
|
Smartphone
|
Wi-Fi
|
1:36:39
| 6 | 154.84 | 15,525.52 |
11
| 717.15 |
No
|
Yes
|
No
|
Not Applicable
|
No reason specified
| 0 |
55 |
M
|
XMDZPIV
|
City
|
Gold Membership
|
24-07-2017
|
Yes
|
CID7649
|
Without Offers
|
Smartphone
|
Mobile_Data
|
0:21:31
| 19 | 33.04 | 29,291.92 |
14
| 206.329757 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Product Quality
| 1 |
59 |
F
|
MGZGTFK
|
City
|
Gold Membership
|
18-10-2015
|
?
|
CID25551
|
Without Offers
|
Desktop
|
Mobile_Data
|
0:32:18
| 10 | 65.7 | 23,374.07 |
Error
| 693.52 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Product Quality
| 1 |
37 |
F
|
7X8L96O
| null |
Basic Membership
|
22-10-2015
|
Yes
|
CID35984
|
Gift Vouchers/Coupons
|
Desktop
|
Fiber_Optic
|
3:04:35
| 11 | 706.17 | 16,237.89 |
11
| 503.05 |
Yes
|
Yes
|
Yes
|
Solved
|
No reason specified
| 1 |
51 |
M
|
9OUZDM4
|
Village
|
Platinum Membership
|
21-07-2016
|
Yes
|
CID24083
|
Without Offers
|
?
|
Mobile_Data
|
8:22:57
| 9 | 501.14 | 91,505.51 |
19
| 727.11 |
No
|
Yes
|
No
|
Not Applicable
|
User Friendly Website
| 0 |
17 |
M
|
TOVV9J8
|
City
|
Platinum Membership
|
23-09-2017
|
?
|
CID62279
|
Gift Vouchers/Coupons
|
Desktop
|
Mobile_Data
|
20:14:33
| 23 | 178.24 | 3,832.21 |
23
| 797.5 |
Yes
|
No
|
No
|
Not Applicable
|
Too many ads
| 0 |
54 |
M
|
U16KOD2
|
Town
|
No Membership
|
26-01-2017
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Mobile_Data
|
15:13:09
| 9 | 1,397.544983 | 11,603.28 |
12
| 627.25 |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
Poor Product Quality
| 1 |
56 |
F
|
JLTCE4P
|
Town
|
Platinum Membership
|
08-09-2017
|
Yes
|
CID8526
|
Gift Vouchers/Coupons
|
Smartphone
|
Wi-Fi
|
9:54:18
| 7 | 271.87 | 12,925.06 |
11
| 777.23 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Website
| 0 |
32 |
M
|
ZU04UC8
|
City
|
Silver Membership
|
28-11-2016
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Fiber_Optic
|
23:28:19
| 23 | 49.52 | 7,642.99 |
11
| 667.85 |
Yes
|
No
|
Yes
|
Unsolved
|
No reason specified
| 1 |
16 |
M
|
AA1BTM0
|
Village
|
Premium Membership
|
21-10-2017
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
?
|
Fiber_Optic
|
10:41:22
| 10 | 32.53 | 5,556.41 |
15
| 778.9 |
Yes
|
No
|
No
|
Not Applicable
|
Quality Customer Care
| 0 |
27 |
F
|
8FDF9XP
|
City
|
Basic Membership
|
26-04-2015
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Wi-Fi
|
13:37:10
| 11 | 66.11 | 23,104.83 |
18
| null |
No
|
Yes
|
Yes
|
Unsolved
|
Poor Website
| 1 |
32 |
F
|
VT54H8S
|
Town
|
Basic Membership
|
01-01-2016
|
Yes
|
CID26651
|
Credit/Debit Card Offers
|
Desktop
|
Fiber_Optic
|
9:53:52
| 7 | 83.55 | 29,339.54 |
23
| 936.705753 |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
Poor Customer Service
| 1 |
28 |
M
|
UM24BA4
|
Village
|
No Membership
|
27-09-2016
|
Yes
|
CID13686
|
Without Offers
|
Desktop
|
Fiber_Optic
|
10:19:49
| 11 | 651.15 | 30,871.63 |
26
| 661.95 |
Yes
|
No
|
No
|
Not Applicable
|
No reason specified
| 1 |
62 |
F
|
K8ICUED
|
City
|
No Membership
|
13-05-2016
|
No
|
xxxxxxxx
|
Without Offers
|
Smartphone
|
Fiber_Optic
|
4:04:36
| 10 | 90.17 | 10,849.61 |
Error
| 504.01 |
No
|
Yes
|
Yes
|
Solved
|
Poor Product Quality
| 1 |
58 |
F
|
ST4UXQ7
|
City
|
Basic Membership
|
21-11-2015
|
Yes
|
CID61745
| null |
?
|
Mobile_Data
|
17:23:44
| 4 | 51.94 | 34,786.95 |
Error
| 584.44 |
No
|
Yes
|
Yes
|
Solved
|
No reason specified
| 1 |
17 |
M
|
QVQW1FO
|
Town
|
Platinum Membership
|
24-03-2016
|
Yes
|
CID12262
|
Gift Vouchers/Coupons
|
Desktop
|
Wi-Fi
|
2:42:02
| 19 | 109.34 | 49,274.71 |
Error
| 1,444.972476 |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
No reason specified
| 0 |
55 |
M
|
3DQ5BFL
|
Town
|
Basic Membership
|
24-02-2016
|
Yes
|
CID52390
|
Credit/Debit Card Offers
|
Smartphone
|
Mobile_Data
|
5:56:11
| -999 | 98.99 | 25,334.43 |
18
| 649.78 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Website
| 1 |
49 |
M
|
3UBLXD2
|
City
|
No Membership
|
10-10-2017
|
Yes
|
CID63890
|
Without Offers
|
?
|
Wi-Fi
|
4:14:42
| -999 | 34.53 | 36,345.12 |
6
| 869.533974 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Product Quality
| 1 |
33 |
F
|
72KU6HD
|
City
|
No Membership
|
14-08-2016
|
Yes
|
CID8960
|
Gift Vouchers/Coupons
|
Smartphone
|
Mobile_Data
|
3:30:03
| 5 | -40.611602 | 28,724.29 |
13
| 679.25 |
Yes
|
No
|
Yes
|
Solved
|
Poor Website
| 1 |
49 |
M
|
B9MXF22
|
City
|
Basic Membership
|
24-03-2015
|
No
|
xxxxxxxx
|
Without Offers
|
Smartphone
|
Mobile_Data
|
2:34:10
| 20 | 114.94 | 10,496.01 |
9
| null |
Yes
|
No
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
37 |
M
|
5KP3YN3
|
Town
|
Silver Membership
|
02-09-2017
|
Yes
|
CID39562
|
Without Offers
|
Desktop
|
Mobile_Data
|
6:42:35
| 19 | 442.78 | 8,615.07 |
14
| 743.07 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Customer Service
| 0 |
25 |
M
|
JSOFRKA
|
City
|
No Membership
|
05-05-2016
|
No
|
xxxxxxxx
|
Without Offers
|
?
|
Wi-Fi
|
0:24:56
| 7 | 142.36 | 49,687.23 |
14
| 656.32 |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
No reason specified
| 1 |
47 |
M
|
L606ZF3
|
City
|
No Membership
|
21-06-2015
|
Yes
|
CID39729
|
Gift Vouchers/Coupons
|
Smartphone
|
Fiber_Optic
|
7:42:13
| 16 | 68.39 | 20,744.24 |
22
| 603.97 |
Yes
|
No
|
Yes
|
Unsolved
|
Poor Customer Service
| 1 |
35 |
F
|
VRO3GO5
|
Town
|
Basic Membership
|
30-11-2016
|
Yes
|
CID3323
|
Gift Vouchers/Coupons
|
Smartphone
|
Wi-Fi
|
20:27:30
| 3 | 34.41 | 7,199.83 |
25
| 566.1 |
No
|
Yes
|
Yes
|
No Information Available
|
No reason specified
| 1 |
48 |
F
|
3XECLM0
|
City
|
Silver Membership
|
09-11-2017
|
Yes
|
CID25724
|
Without Offers
|
Both
|
Fiber_Optic
|
5:55:46
| 18 | 371.31 | 12,014.4 |
13
| 645.39 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Product Quality
| 1 |
57 |
F
|
XFQ87IW
|
Village
|
Silver Membership
|
28-08-2017
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Mobile_Data
|
19:00:50
| 13 | 53.3 | 39,571.03 |
24
| 76.914683 |
Yes
|
No
|
No
|
Not Applicable
|
Too many ads
| 1 |
26 |
F
|
0NJWXY3
|
Town
|
Silver Membership
|
30-04-2017
|
?
|
CID10409
|
Gift Vouchers/Coupons
|
Desktop
|
Wi-Fi
|
7:30:56
| 11 | -966.373294 | 37,981.67 |
28
| null |
No
|
Yes
|
No
|
Not Applicable
|
No reason specified
| 0 |
13 |
M
|
2KDXH3P
| null |
Basic Membership
|
26-12-2016
|
Yes
|
CID22885
|
Gift Vouchers/Coupons
|
Smartphone
|
Fiber_Optic
|
5:38:55
| 4 | 699.26 | 858.15 |
29
| null |
No
|
Yes
|
No
|
Not Applicable
|
No reason specified
| 1 |
42 |
F
|
067A1NT
|
Town
|
Platinum Membership
|
27-01-2015
|
Yes
|
CID54825
|
Credit/Debit Card Offers
|
Smartphone
|
Wi-Fi
|
16:38:48
| 22 | 204.86 | 39,079.28 |
21
| 710.81 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Customer Service
| 0 |
29 |
F
|
JO0G79V
| null |
Premium Membership
|
30-03-2015
|
No
|
xxxxxxxx
|
Without Offers
|
?
|
Mobile_Data
|
10:30:11
| 7 | 163.81 | 12,699.74 |
19
| 821.53 |
No
|
Yes
|
Yes
|
Solved
|
User Friendly Website
| 0 |
29 |
M
|
CHZ7SWR
|
City
|
Platinum Membership
|
06-09-2016
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
?
|
Wi-Fi
|
17:19:13
| 13 | 180.68 | 7,323.38 |
5
| 1,007.514464 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Website
| 0 |
53 |
M
|
VBOHBMT
|
City
|
Gold Membership
|
23-01-2017
|
Yes
|
CID33253
|
Gift Vouchers/Coupons
|
Desktop
|
Wi-Fi
|
20:32:34
| 6 | 1,372.717949 | 35,677.84 |
14
| 614.62 |
Yes
|
No
|
No
|
Not Applicable
|
No reason specified
| 1 |
42 |
M
|
1BX2EBA
|
City
|
Silver Membership
|
23-05-2015
|
?
|
CID28433
|
Without Offers
|
Desktop
|
Wi-Fi
|
8:08:13
| 21 | 48.38 | 36,448.56 |
23
| 1,301.233086 |
No
|
Yes
|
Yes
|
Solved
|
Too many ads
| 0 |
61 |
F
|
RY83N98
|
Village
|
Silver Membership
|
08-04-2015
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Fiber_Optic
|
7:35:18
| 18 | 131.39 | 14,976.22 |
-17.60242493
| 718.74 |
No
|
Yes
|
Yes
|
No Information Available
|
Poor Product Quality
| 1 |
20 |
F
|
RI428UA
|
Village
|
No Membership
|
23-10-2016
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
?
|
Mobile_Data
|
9:40:27
| -999 | 475.08 | 9,015.35 |
14
| 632.02 |
Yes
|
Yes
|
No
|
Not Applicable
|
Too many ads
| 1 |
38 |
M
|
NLJBJ6A
|
Village
|
Basic Membership
|
26-06-2016
|
Yes
|
CID10929
|
Gift Vouchers/Coupons
|
Desktop
|
Fiber_Optic
|
17:32:50
| 17 | 34.06 | 49,849.83 |
19
| 644.66 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Product Quality
| 1 |
59 |
F
|
CU1LWX5
|
Town
|
Silver Membership
|
20-09-2016
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
?
|
Wi-Fi
|
10:32:43
| 12 | 154.45 | 49,988.8 |
8
| 694.38 |
Yes
|
No
|
Yes
|
No Information Available
|
Poor Product Quality
| 1 |
55 |
F
|
GPPO3DR
|
Village
|
Basic Membership
|
24-10-2015
|
No
|
xxxxxxxx
|
Without Offers
|
Smartphone
|
Mobile_Data
|
9:59:08
| 24 | 111.35 | 41,647.34 |
24
| 533.33 |
No
|
Yes
|
Yes
|
No Information Available
|
No reason specified
| 1 |
43 |
F
|
XX4FBVU
|
City
|
Silver Membership
|
15-04-2015
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Wi-Fi
|
15:26:39
| 6 | 41.99 | 31,514.72 |
18
| 715.34 |
No
|
Yes
|
No
|
Not Applicable
|
No reason specified
| 1 |
56 |
M
|
JE8B1EO
|
City
|
Silver Membership
|
10-07-2017
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Fiber_Optic
|
4:04:32
| 6 | 378.81 | 75,253.95 |
8
| 795.17 |
No
|
Yes
|
No
|
Not Applicable
|
Products always in Stock
| 0 |
53 |
F
|
MAPK8D5
|
Town
|
Gold Membership
|
13-08-2015
|
?
|
CID47542
|
Credit/Debit Card Offers
|
Smartphone
|
Mobile_Data
|
7:41:54
| 13 | 194.33 | 43,696.92 |
10
| 665.91 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
41 |
F
|
TYK15RR
|
City
|
Silver Membership
|
24-11-2016
|
?
|
CID16409
|
Credit/Debit Card Offers
|
Smartphone
|
Wi-Fi
|
15:31:42
| 13 | 879.66 | 49,939.3 |
Error
| 716.29 |
Yes
|
Yes
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
35 |
F
|
GO7U5MF
|
Town
|
Gold Membership
|
02-06-2017
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Smartphone
|
Fiber_Optic
|
15:44:26
| 2 | 32.04 | 28,262.72 |
Error
| 748.25 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Product Quality
| 0 |
58 |
M
|
JKWV2VA
|
Village
|
Platinum Membership
|
20-08-2016
|
No
|
xxxxxxxx
|
Without Offers
|
Smartphone
|
Mobile_Data
|
5:17:12
| 16 | 258.72 | 5,443.27 |
22
| null |
No
|
Yes
|
No
|
Not Applicable
|
Poor Website
| 0 |
25 |
F
|
K2TQG3Z
|
Town
|
No Membership
|
13-07-2017
|
Yes
|
CID49188
|
Gift Vouchers/Coupons
|
Smartphone
|
Fiber_Optic
|
6:37:12
| -999 | 198.35 | 25,636.83 |
25
| 626.77 |
No
|
Yes
|
Yes
|
Unsolved
|
Poor Website
| 1 |
50 |
M
|
3E00HJX
|
City
|
Silver Membership
|
28-03-2017
|
Yes
|
CID58861
|
Credit/Debit Card Offers
|
Desktop
|
Mobile_Data
|
11:03:24
| 11 | 951.711214 | 3,307.38 |
8
| 883.605391 |
No
|
Yes
|
Yes
|
Solved
|
Poor Website
| 1 |
13 |
M
|
BG172AY
| null |
No Membership
|
11-05-2016
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Both
|
Wi-Fi
|
6:26:28
| 7 | 249.01 | 18,779.28 |
25
| 627.33 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Product Quality
| 1 |
23 |
F
|
URFEQFC
|
Town
|
Platinum Membership
|
13-04-2017
|
Yes
|
CID16390
|
Credit/Debit Card Offers
|
?
|
Wi-Fi
|
5:29:42
| 10 | 828.22 | 35,669.01 |
11
| 318.004687 |
Yes
|
Yes
|
Yes
|
Solved in Follow-up
|
Reasonable Price
| 0 |
17 |
M
|
Z5I8PQC
| null |
Gold Membership
|
21-10-2015
|
Yes
|
CID21540
|
Gift Vouchers/Coupons
|
Smartphone
|
Fiber_Optic
|
7:47:48
| 10 | 305.21 | 42,082.71 |
-19.34008183
| 726.92 |
No
|
Yes
|
Yes
|
No Information Available
|
Poor Product Quality
| 0 |
18 |
F
|
ARNBZMY
|
City
|
Platinum Membership
|
30-09-2017
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Both
|
Mobile_Data
|
18:39:11
| 11 | -586.738171 | 16,059.64 |
-14.16478236
| 792.29 |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
User Friendly Website
| 0 |
45 |
F
|
EJC4Z47
|
Village
|
No Membership
|
05-02-2016
|
Yes
|
CID41646
|
Gift Vouchers/Coupons
|
Smartphone
|
Mobile_Data
|
0:28:45
| 13 | 127.38 | 46,104.32 |
Error
| 1,220.559063 |
No
|
Yes
|
No
|
Not Applicable
|
No reason specified
| 1 |
57 |
M
|
QZUMBGP
|
Village
|
Premium Membership
|
05-11-2015
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Wi-Fi
|
8:41:14
| 7 | 79.4 | 2,082.03 |
Error
| 758.28 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Website
| 0 |
26 |
M
|
840931W
| null |
Premium Membership
|
29-05-2017
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Fiber_Optic
|
22:01:36
| 17 | 311.53 | 34,929.54 |
4
| 821.64 |
No
|
Yes
|
Yes
|
Unsolved
|
Quality Customer Care
| 0 |
17 |
F
|
S0KSJPE
|
City
|
Basic Membership
|
25-08-2016
|
Yes
|
CID18456
|
Gift Vouchers/Coupons
|
Desktop
|
Fiber_Optic
|
12:56:19
| 19 | 119.98 | 6,126.62 |
27
| 140.420389 |
Yes
|
No
|
No
|
Not Applicable
|
No reason specified
| 1 |
12 |
F
|
GUAAUEN
|
Town
|
No Membership
|
03-02-2016
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Mobile_Data
|
14:27:18
| 10 | 39.63 | 15,136.8 |
9
| 640.34 |
No
|
Yes
|
No
|
Not Applicable
|
No reason specified
| 1 |
19 |
M
|
JF6PT1U
|
Village
|
Premium Membership
|
08-06-2017
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Fiber_Optic
|
22:04:09
| 13 | 256.45 | 16,411.39 |
2
| 751.81 |
No
|
Yes
|
No
|
Not Applicable
|
Quality Customer Care
| 0 |
35 |
M
|
953LIML
|
City
|
Premium Membership
|
17-05-2015
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Fiber_Optic
|
17:47:09
| 16 | 32.51 | 9,825.13 |
21
| 780.11 |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
Poor Customer Service
| 0 |
47 |
F
|
PX8V25C
|
Town
|
No Membership
|
25-05-2016
|
Yes
|
CID44675
|
Credit/Debit Card Offers
|
Desktop
|
Fiber_Optic
|
1:36:17
| -999 | 34.21 | 9,846.86 |
6
| 682.5 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Product Quality
| 1 |
22 |
F
|
P9MU6BO
|
Village
|
Silver Membership
|
27-05-2016
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Wi-Fi
|
20:56:40
| 12 | 260.14 | 23,233.8 |
Error
| 710.24 |
No
|
Yes
|
Yes
|
Unsolved
|
Poor Customer Service
| 0 |
16 |
F
|
6ILIU1Z
|
City
|
Gold Membership
|
08-11-2015
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Smartphone
|
Mobile_Data
|
21:25:49
| -999 | 36.03 | 25,147.94 |
Error
| 702.28 |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
Poor Customer Service
| 0 |
57 |
M
|
543G6J1
|
City
|
Basic Membership
|
22-08-2015
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Smartphone
|
Mobile_Data
|
3:40:31
| 9 | 147.79 | 25,691.86 |
29
| 579.5 |
No
|
Yes
|
Yes
|
No Information Available
|
Poor Customer Service
| 1 |
25 |
F
|
V3Q0R3Y
| null |
Basic Membership
|
17-09-2016
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Wi-Fi
|
15:04:11
| 13 | -948.819201 | 31,280.43 |
20
| 507.63 |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
Poor Website
| 1 |
15 |
M
|
BCP5BR5
|
City
|
Silver Membership
|
11-10-2016
|
Yes
|
CID20368
|
Without Offers
|
Smartphone
|
Mobile_Data
|
13:30:26
| 21 | 31.46 | 32,058.4 |
23
| 689.22 |
No
|
Yes
|
Yes
|
Unsolved
|
Poor Website
| 1 |
15 |
F
|
E0UJQWY
|
Town
|
Gold Membership
|
14-08-2016
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Wi-Fi
|
14:56:44
| 10 | 213.8 | 3,575.48 |
19
| 747.64 |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
Too many ads
| 0 |
61 |
M
|
Z31GYVI
|
City
|
Gold Membership
|
17-05-2016
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Wi-Fi
|
1:27:03
| 25 | 397.54 | 23,390.91 |
6
| 736.77 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Customer Service
| 0 |
57 |
M
|
L7RSL3K
|
City
|
Basic Membership
|
06-12-2017
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
?
|
Wi-Fi
|
11:26:20
| 17 | 1,220.712787 | 13,921.53 |
9
| 573.59 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
62 |
M
|
1HM1QDH
|
City
|
Basic Membership
|
13-07-2015
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Smartphone
|
Wi-Fi
|
20:17:10
| 10 | 71.14 | 1,838.13 |
17
| 693.14 |
Yes
|
No
|
Yes
|
Solved
|
No reason specified
| 1 |
52 |
M
|
PI4F8V4
|
City
|
Gold Membership
|
23-10-2016
|
Yes
|
CID59418
|
Credit/Debit Card Offers
|
Desktop
|
Fiber_Optic
|
11:02:43
| 3 | -972.214321 | 13,043.71 |
1
| 722.88 |
No
|
Yes
|
Yes
|
Solved
|
Quality Customer Care
| 0 |
20 |
F
|
EJTMQ2T
|
City
|
Silver Membership
|
19-04-2015
|
Yes
|
CID42940
|
Without Offers
|
Smartphone
|
Fiber_Optic
|
21:02:44
| 16 | 59.18 | 11,097.79 |
7
| 774.72 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Website
| 0 |
15 |
M
|
4SA04SD
|
Village
|
Silver Membership
|
07-07-2017
|
Yes
|
CID29476
|
Without Offers
|
Desktop
|
Mobile_Data
|
2:14:44
| 1 | 230.82 | 1,062.66 |
5
| 710.45 |
No
|
Yes
|
No
|
Not Applicable
|
Reasonable Price
| 0 |
51 |
M
|
FVL6FN0
|
City
|
Platinum Membership
|
12-05-2016
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Wi-Fi
|
16:23:05
| 9 | 49.57 | 32,484.3 |
25
| 728.06 |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
Poor Website
| 0 |
34 |
M
|
BCNMXKQ
|
Town
|
Platinum Membership
|
01-11-2015
|
Yes
|
CID1244
|
Credit/Debit Card Offers
|
Desktop
|
Fiber_Optic
|
15:38:20
| 16 | 653.49 | 10,575.14 |
16
| 392.792137 |
No
|
Yes
|
No
|
Not Applicable
|
Too many ads
| 0 |
29 |
F
|
HGAKDZ1
|
Town
|
Silver Membership
|
26-04-2015
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Wi-Fi
|
12:12:54
| 11 | 174.78 | 13,467.08 |
22
| 603.19 |
No
|
Yes
|
No
|
Not Applicable
|
Too many ads
| 1 |
34 |
M
|
UJ6QIT1
|
Town
|
Gold Membership
|
30-06-2017
|
Yes
|
CID17530
|
Without Offers
|
?
|
Mobile_Data
|
23:48:56
| 6 | 268.4 | 32,256.64 |
19
| 776.85 |
Yes
|
Yes
|
No
|
Not Applicable
|
Poor Customer Service
| 0 |
50 |
M
|
MLDLTLH
|
City
|
Gold Membership
|
31-05-2016
|
No
|
xxxxxxxx
|
Without Offers
|
Smartphone
|
Wi-Fi
|
14:18:03
| -999 | 31.99 | 14,095.19 |
6
| 782.46 |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
Poor Website
| 0 |
13 |
F
|
XNU1WEG
|
Town
|
Silver Membership
|
16-10-2015
|
Yes
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Fiber_Optic
|
21:26:14
| 14 | 905.27 | 35,062.86 |
Error
| 706.71 |
No
|
Yes
|
Yes
|
No Information Available
|
No reason specified
| 0 |
54 |
M
|
8SUX6ZT
| null |
Silver Membership
|
21-03-2015
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Wi-Fi
|
17:01:25
| 10 | 218.44 | 25,061.02 |
29
| 440.740678 |
Yes
|
Yes
|
Yes
|
Solved in Follow-up
|
Poor Website
| 1 |
28 |
F
|
EUX24P8
| null |
Gold Membership
|
10-04-2016
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Wi-Fi
|
11:51:30
| -999 | 174.15 | 13,782.76 |
13
| 773.38 |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
Quality Customer Care
| 0 |
12 |
F
|
US7KNEK
|
City
|
Gold Membership
|
16-02-2016
|
Yes
|
CID53745
|
Gift Vouchers/Coupons
|
Smartphone
|
Wi-Fi
|
17:37:46
| 23 | 34.94 | 16,675.6 |
27
| 688.09 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Product Quality
| 1 |
39 |
F
|
QLQAVB2
|
Town
|
Silver Membership
|
17-03-2017
|
No
|
xxxxxxxx
|
Without Offers
|
Smartphone
|
Wi-Fi
|
19:14:49
| 23 | 31.9 | 14,604.12 |
23
| 613.03 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Product Quality
| 1 |
35 |
M
|
B4PRMP1
| null |
Silver Membership
|
18-07-2015
|
No
|
xxxxxxxx
|
Without Offers
|
Both
|
Wi-Fi
|
15:12:31
| 15 | 491.63 | 23,346.33 |
Error
| 625.58 |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
Poor Product Quality
| 1 |
60 |
F
|
1SATO59
|
City
|
Silver Membership
|
28-11-2017
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Smartphone
|
Fiber_Optic
|
22:16:16
| -999 | 478.64 | 18,930.26 |
16
| 685.59 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Product Quality
| 1 |
55 |
F
|
IA5KLW7
|
Village
|
Premium Membership
|
26-09-2017
|
Yes
|
CID18196
|
Credit/Debit Card Offers
|
?
|
Mobile_Data
|
23:15:58
| 10 | 229.79 | 43,259.79 |
28
| 763.13 |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
Poor Product Quality
| 0 |
46 |
M
|
FC68X65
| null |
No Membership
|
25-05-2017
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Smartphone
|
Wi-Fi
|
6:03:55
| 18 | 121.47 | 13,065.05 |
24
| 390.470249 |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
No reason specified
| 1 |
45 |
F
|
OHN6OL8
|
City
|
Basic Membership
|
13-01-2015
|
Yes
|
CID2269
|
Without Offers
|
Smartphone
|
Fiber_Optic
|
15:42:44
| 4 | 34.7 | 1,854.68 |
9
| 638.58 |
No
|
Yes
|
Yes
|
Solved
|
Poor Customer Service
| 1 |
33 |
M
|
SU3UZK7
|
Town
|
No Membership
|
07-01-2016
|
Yes
|
CID40308
|
Without Offers
|
Both
|
Fiber_Optic
|
17:50:09
| -999 | 489.36 | 39,832.39 |
16
| 684.39 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
63 |
M
|
Z7Z15BQ
|
Town
|
Basic Membership
|
11-10-2017
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Both
|
Fiber_Optic
|
4:23:07
| 11 | 219.53 | 41,881.61 |
25
| 587.57 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Product Quality
| 1 |
55 |
F
|
N95K3H1
|
City
|
No Membership
|
21-08-2016
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Fiber_Optic
|
11:29:20
| 22 | 33.62 | 15,454.3 |
26
| 1,199.926908 |
Yes
|
No
|
Yes
|
No Information Available
|
Poor Website
| 1 |
32 |
M
|
BZS9Z9C
|
Town
|
No Membership
|
01-03-2017
|
Yes
|
CID54843
|
Gift Vouchers/Coupons
|
Smartphone
|
Mobile_Data
|
15:21:45
| 17 | 387.44 | 33,105.11 |
22
| 1,138.196663 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Website
| 1 |
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