age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
59
M
3VF5L57
Village
Premium Membership
02-02-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
23:11:51
16
363.55
51,870.41
3
771.59
Yes
Yes
Yes
Unsolved
Reasonable Price
0
35
F
GG7RA6Z
null
Gold Membership
10-11-2015
?
CID33824
Without Offers
Desktop
Wi-Fi
14:16:48
10
211.69
36,633.5
Error
663.2
Yes
No
No
Not Applicable
Poor Customer Service
1
39
F
FD6F95T
Village
Basic Membership
23-07-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
10:50:37
19
235.36
6,624.19
6
null
No
Yes
Yes
No Information Available
Poor Product Quality
1
11
F
Q308ZCY
Town
Basic Membership
07-04-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
11:45:40
23
165
42,720.98
25
600.59
Yes
No
No
Not Applicable
Too many ads
1
58
M
P4OJ5N6
Town
No Membership
29-05-2017
Yes
CID11416
Without Offers
Desktop
Mobile_Data
6:25:33
10
108.74
6,997.8
27
569.26
Yes
No
Yes
Solved
Poor Product Quality
1
29
F
HV29J8B
Town
No Membership
23-01-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
6:36:15
19
65.06
18,533.5
Error
538.47
Yes
No
Yes
Unsolved
Poor Product Quality
1
42
M
A3GLY28
City
Basic Membership
09-07-2015
Yes
CID25855
Without Offers
Smartphone
Fiber_Optic
19:18:07
16
87.64
32,809.99
13
1,394.774188
Yes
No
No
Not Applicable
Poor Customer Service
1
47
M
4H687M2
City
Silver Membership
04-07-2016
Yes
CID35083
Credit/Debit Card Offers
Smartphone
Fiber_Optic
1:26:47
14
33.93
8,582.49
21
791.7
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
0
30
M
UDYMVWE
Village
Premium Membership
07-03-2016
Yes
CID52082
Gift Vouchers/Coupons
Desktop
Fiber_Optic
13:30:32
9
167.11
50,918.72
11
713.51
Yes
No
Yes
Unsolved
Reasonable Price
0
19
M
FGAJ1EC
City
Basic Membership
26-03-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
9:58:50
5
-814.63325
48,421.68
19
572.56
Yes
No
Yes
Solved
Poor Website
1
31
M
9CK13R1
null
Platinum Membership
27-10-2017
?
CID16095
Gift Vouchers/Coupons
?
Fiber_Optic
2:12:55
9
918.82
13,958.82
15
753.89
No
Yes
Yes
Solved
Products always in Stock
0
36
F
IE3RT23
null
Premium Membership
11-11-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
3:04:38
17
-747.618544
37,557.53
13
420.327072
Yes
No
No
Not Applicable
No reason specified
0
50
F
AH8V2J4
City
Basic Membership
11-04-2016
Yes
CID41690
Credit/Debit Card Offers
Smartphone
Mobile_Data
10:47:36
9
159
32,307.28
18
684.07
No
Yes
No
Not Applicable
Poor Product Quality
1
20
F
UAI66EV
Town
Basic Membership
23-03-2016
?
CID29427
Gift Vouchers/Coupons
Smartphone
Wi-Fi
23:12:25
-999
394.57
25,907.93
25
553.43
Yes
No
Yes
Solved in Follow-up
No reason specified
1
28
F
G577KBG
Village
Basic Membership
14-02-2017
Yes
CID47680
Gift Vouchers/Coupons
Both
Wi-Fi
13:52:15
20
310.17
12,445.81
18
621.73
No
Yes
Yes
Solved
Poor Customer Service
1
43
M
WKKSU71
Town
Basic Membership
03-12-2015
?
CID24663
Credit/Debit Card Offers
Smartphone
Fiber_Optic
18:31:05
9
383.44
44,965.73
19
712.01
No
Yes
No
Not Applicable
Poor Product Quality
1
20
M
WITYJ89
Town
No Membership
17-12-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
15:30:51
20
1,082.281701
22,474.21
6
547.02
No
Yes
Yes
Solved
Poor Website
1
12
F
UXG5OWR
Village
No Membership
31-08-2015
Yes
CID9392
Credit/Debit Card Offers
Smartphone
Mobile_Data
8:08:27
13
340.47
29,089.31
6
658.89
Yes
No
Yes
Unsolved
Poor Customer Service
1
10
F
LKC7QZK
Town
Gold Membership
02-07-2015
?
CID61345
Gift Vouchers/Coupons
Smartphone
Mobile_Data
23:23:48
21
116.33
29,605.77
20
665.78
No
Yes
Yes
Solved in Follow-up
Poor Website
1
52
F
IA7YC2F
Town
Basic Membership
25-08-2016
?
CID14571
Credit/Debit Card Offers
Desktop
Wi-Fi
6:08:25
22
428.26
34,730.88
21
578.29
No
Yes
Yes
Solved in Follow-up
No reason specified
1
34
M
FT7H27F
Village
Gold Membership
14-12-2017
Yes
CID29689
Without Offers
Desktop
Wi-Fi
19:06:37
21
452.54
93,847.43
4
815.47
Yes
Yes
No
Not Applicable
Products always in Stock
0
34
F
28C0DFQ
City
Platinum Membership
10-08-2016
Yes
CID25154
Credit/Debit Card Offers
?
Fiber_Optic
17:14:48
17
159.66
45,697.18
11
704.79
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
0
41
F
LHYRSDG
null
Gold Membership
26-09-2016
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
13:39:58
11
31.37
43,941.58
14
707.87
No
Yes
Yes
Solved in Follow-up
No reason specified
1
41
F
ONBE6QV
City
No Membership
10-04-2017
Yes
xxxxxxxx
Without Offers
Desktop
Mobile_Data
10:15:13
9
558.96
22,317.83
Error
669.48
No
Yes
Yes
Solved in Follow-up
Poor Website
1
17
M
HTJNE8M
null
Gold Membership
17-10-2016
Yes
CID20530
Without Offers
Desktop
Fiber_Optic
16:56:18
3
185.36677
15,129.17
14
710.23
Yes
Yes
Yes
No Information Available
Too many ads
1
23
F
55A80F0
Town
Basic Membership
26-10-2015
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
10:08:55
3
122.66
39,501.29
23
649.33
Yes
No
Yes
Unsolved
Poor Product Quality
1
28
F
LPWF1GV
Town
Basic Membership
23-05-2015
No
xxxxxxxx
Without Offers
?
Fiber_Optic
21:08:18
13
489.29
40,265.08
17
684.31
Yes
Yes
No
Not Applicable
Poor Product Quality
1
14
M
VVQH42P
City
Platinum Membership
03-01-2017
No
xxxxxxxx
Credit/Debit Card Offers
Both
Fiber_Optic
13:19:42
11
431.65
30,702.58
11
1,356.31424
No
Yes
No
Not Applicable
Quality Customer Care
0
55
M
Z2XUTMK
Town
Gold Membership
01-03-2015
Yes
CID31110
Credit/Debit Card Offers
?
Fiber_Optic
10:33:22
11
119.99
1,457.34
9
null
Yes
No
No
Not Applicable
Poor Website
1
41
F
LU5NB1M
City
Gold Membership
10-10-2016
Yes
CID10387
Gift Vouchers/Coupons
Desktop
Mobile_Data
10:55:29
6
842.272601
12,158.89
Error
622.64
Yes
No
Yes
Solved in Follow-up
No reason specified
1
62
F
DK6GLAX
Village
Platinum Membership
14-07-2015
Yes
CID15557
Without Offers
?
Wi-Fi
23:51:54
4
1,679.25
31,379.06
Error
759.87
No
Yes
No
Not Applicable
Too many ads
0
60
F
A3IDYKB
null
No Membership
12-02-2016
Yes
CID48374
null
Both
Fiber_Optic
12:54:39
7
549.52
40,958.02
21
550.91
Yes
No
Yes
Unsolved
Poor Website
1
39
M
27DTK63
Village
Platinum Membership
04-01-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
23:51:04
9
30.08
27,805.95
13
739.74
Yes
No
Yes
No Information Available
Poor Customer Service
0
37
M
QNP3O77
City
Silver Membership
21-04-2017
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
11:52:07
5
34.77
34,109.57
7
753.73
Yes
No
No
Not Applicable
No reason specified
0
41
F
IZ69GRW
Town
Silver Membership
24-04-2016
Yes
CID8201
Gift Vouchers/Coupons
Smartphone
Mobile_Data
7:36:30
11
257.22
19,274.72
15
1,056.691892
Yes
Yes
No
Not Applicable
Products always in Stock
0
53
F
5YEXI5G
Village
Premium Membership
16-10-2016
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
4:23:43
9
270.73
44,023.7
27
707.39
Yes
No
Yes
No Information Available
Poor Customer Service
0
64
M
XT38T6A
Town
No Membership
28-03-2017
Yes
CID8476
Without Offers
Desktop
Mobile_Data
19:17:49
22
34.27
12,760.94
Error
null
Yes
No
Yes
Unsolved
Poor Product Quality
1
41
M
GNRPCGS
null
No Membership
04-01-2015
Yes
xxxxxxxx
Without Offers
Desktop
Wi-Fi
22:07:21
16
1,043.939645
2,895.24
23
691.17
Yes
No
Yes
Unsolved
No reason specified
1
46
M
EDGMH7W
Town
No Membership
02-12-2017
?
CID25483
Without Offers
Smartphone
Fiber_Optic
18:07:38
7
350.83
29,605.88
13
null
Yes
Yes
No
Not Applicable
No reason specified
1
10
F
SL4G4WC
Village
Silver Membership
02-06-2017
No
xxxxxxxx
Credit/Debit Card Offers
Both
Wi-Fi
1:35:49
-999
386.77
23,142.51
14
609.74
Yes
Yes
No
Not Applicable
Too many ads
1
51
F
V1TXSVC
Town
Silver Membership
09-07-2015
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
5:37:37
10
370.95
11,975.32
28
749.64
Yes
No
No
Not Applicable
No reason specified
0
28
F
ELP2N14
City
No Membership
08-02-2015
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
18:31:12
12
80.12
14,158.92
24
625.63
Yes
No
Yes
No Information Available
No reason specified
1
33
F
L121PUO
Town
Platinum Membership
23-06-2015
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
18:40:40
22
197.96
15,441.51
21
748.4
Yes
No
No
Not Applicable
Poor Customer Service
0
26
F
AWTFZGB
null
Silver Membership
23-09-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
15:19:07
11
87.5
45,399.61
14
688
No
Yes
No
Not Applicable
No reason specified
1
55
F
WEI0HZZ
Town
Gold Membership
31-01-2015
Yes
CID36192
Without Offers
Smartphone
Mobile_Data
21:14:05
12
160.47
7,749.49
18
455.449322
Yes
No
No
Not Applicable
Poor Website
0
34
M
MTLYFPT
City
Gold Membership
23-01-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
4:29:20
20
413.23
64,145.16
11
null
Yes
No
Yes
No Information Available
Reasonable Price
0
62
F
X2D9TLK
Town
Gold Membership
14-05-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
2:04:46
6
212.55
36,845.47
20
null
No
Yes
Yes
Solved
Poor Website
1
24
M
00OBTAJ
Town
Silver Membership
03-02-2015
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
23:28:16
12
35.37
9,223.44
15
711.34
Yes
No
No
Not Applicable
Poor Customer Service
0
26
M
8OEX6IC
City
Premium Membership
01-03-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
17:23:19
14
231.02
25,724.49
10
741.95
Yes
Yes
No
Not Applicable
Poor Product Quality
0
30
M
EJ5F69M
Town
Basic Membership
03-03-2015
?
CID53775
Gift Vouchers/Coupons
Desktop
Wi-Fi
13:55:58
8
151.4
10,621.24
21
586.87
No
Yes
No
Not Applicable
Poor Website
1
24
F
BXRW8QH
Village
Platinum Membership
06-02-2016
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
22:29:21
8
276.78
30,004.52
26
733.83
Yes
No
No
Not Applicable
Too many ads
0
58
M
JANZ22F
City
Basic Membership
30-12-2016
Yes
CID39151
Credit/Debit Card Offers
Smartphone
Fiber_Optic
14:02:57
17
62.18
26,326.71
5
694.41
Yes
No
No
Not Applicable
Poor Customer Service
1
44
F
E55CXZO
City
No Membership
11-07-2015
Yes
CID3287
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
18:32:26
2
1,006.67
20,352.91
11
609.92
Yes
No
No
Not Applicable
Too many ads
1
30
F
JV1LI7S
City
Silver Membership
04-03-2016
Yes
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
11:47:59
13
122.89
83,338.41
13
476.957122
Yes
No
No
Not Applicable
Products always in Stock
0
20
M
GDW0SN5
City
Gold Membership
06-05-2016
?
CID61850
Without Offers
?
Mobile_Data
21:12:06
22
257.46
6,877.02
28
745.87
No
Yes
No
Not Applicable
Poor Website
0
21
M
1G2KHHQ
null
Basic Membership
06-05-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
14:08:30
15
188.95
16,184.73
23
536.64
Yes
No
Yes
Solved in Follow-up
Too many ads
1
43
F
JI44MS4
Town
Platinum Membership
10-09-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
6:29:52
9
106.46
83,353.94
-15.81828926
740.84
No
Yes
Yes
No Information Available
Products always in Stock
0
29
M
RC798TU
Town
Basic Membership
23-07-2015
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
1:38:56
13
184.31
30,850.68
14
336.717371
No
Yes
No
Not Applicable
Poor Website
1
12
M
LDK9MR2
City
Basic Membership
10-11-2015
Yes
CID31895
Gift Vouchers/Coupons
Desktop
Fiber_Optic
3:38:25
3
160.6
44,986.85
9
651.07
Yes
No
No
Not Applicable
Too many ads
1
11
M
M4PXLXZ
City
Silver Membership
05-09-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
19:21:17
16
98.62
13,483.46
19
625.86
Yes
No
No
Not Applicable
Too many ads
1
53
F
YO5TR1H
Village
No Membership
08-03-2017
Yes
CID11824
Gift Vouchers/Coupons
Desktop
Fiber_Optic
13:35:42
8
51.97
13,374.1
17
593.19
No
Yes
No
Not Applicable
No reason specified
1
54
M
4D9VNH4
null
Basic Membership
21-01-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
0:42:38
18
119.73
21,594.42
29
674.12
Yes
No
No
Not Applicable
Too many ads
1
10
M
DQSM7UR
Town
Basic Membership
21-04-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
12:53:00
18
1,591.25194
25,404.54
29
714.88
No
Yes
No
Not Applicable
Poor Website
1
60
M
FQ09F6E
Town
Basic Membership
20-12-2017
?
CID42511
Credit/Debit Card Offers
Desktop
Wi-Fi
3:25:52
25
853.475932
2,897.97
16
649.4
Yes
No
No
Not Applicable
Poor Customer Service
1
58
M
SLP4EJE
null
Basic Membership
27-05-2017
Yes
CID21810
Without Offers
?
Mobile_Data
9:49:56
-999
520.07
6,178.94
7
692.55
Yes
No
No
Not Applicable
Too many ads
1
36
F
NQ79KLM
Town
No Membership
24-06-2017
No
xxxxxxxx
Credit/Debit Card Offers
Both
Wi-Fi
2:22:47
8
471.14
47,964.4
Error
null
No
Yes
No
Not Applicable
Too many ads
1
28
F
YXQK4RC
null
Silver Membership
26-06-2016
No
xxxxxxxx
Without Offers
?
Fiber_Optic
12:52:20
14
62.93
27,036.65
16
1,032.868141
Yes
No
Yes
Solved
Poor Product Quality
0
45
M
ECYXCQ8
Town
Gold Membership
07-07-2015
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
0:02:39
15
60.22
39,752.43
28
611.14
Yes
No
No
Not Applicable
Poor Product Quality
1
20
F
PUPH7ON
Village
Silver Membership
05-07-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
22:50:12
21
296.51
25,415.81
11
722.41
Yes
No
No
Not Applicable
User Friendly Website
0
50
F
3RKY35M
Town
Gold Membership
18-04-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
2:06:33
-999
301.18
6,188.2
23
692.76
Yes
No
No
Not Applicable
Poor Website
1
63
F
JL1NUDX
Town
Premium Membership
01-08-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
12:01:55
23
447.94
14,741.14
Error
770.71
Yes
Yes
No
Not Applicable
Products always in Stock
0
42
F
3WWE9ZZ
Town
No Membership
30-08-2015
Yes
CID60546
Gift Vouchers/Coupons
?
Mobile_Data
20:30:38
9
397.55
30,383.49
23
555.12
No
Yes
Yes
Solved
Poor Website
1
45
F
1N48SKE
Town
Basic Membership
14-07-2016
Yes
CID59005
Without Offers
?
Wi-Fi
7:52:10
15
210.73
43,773.32
18
556.43
No
Yes
Yes
Unsolved
Poor Customer Service
1
26
F
HSHSFW8
Village
Basic Membership
23-11-2016
Yes
CID58743
Without Offers
Both
Fiber_Optic
7:39:00
13
241.46
48,615.16
25
612.97
Yes
No
No
Not Applicable
Poor Product Quality
1
62
F
ITTHT42
Town
Gold Membership
06-10-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Wi-Fi
13:41:49
13
244.37
24,409.51
16
781.4
Yes
Yes
Yes
No Information Available
Products always in Stock
0
25
M
NM7C2IW
Town
Silver Membership
30-01-2016
Yes
CID32752
Gift Vouchers/Coupons
Desktop
Fiber_Optic
17:58:43
10
187.37
9,106.2
18
null
Yes
No
No
Not Applicable
Too many ads
1
12
F
6GI9WG6
City
Silver Membership
01-01-2016
?
CID51518
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
15:38:22
11
-749.954089
8,724.75
5
656.57
Yes
No
No
Not Applicable
Poor Customer Service
1
54
M
VMCYBXI
City
Premium Membership
01-01-2017
No
xxxxxxxx
Credit/Debit Card Offers
Both
Fiber_Optic
8:03:45
10
430.23
78,654.7
18
847.42
Yes
Yes
Yes
No Information Available
Reasonable Price
0
17
F
SQDX9Z6
City
Gold Membership
17-08-2016
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
19:00:55
16
200.28
18,463.39
24
678.56
Yes
No
Yes
Unsolved
Too many ads
1
25
M
2PU2UH9
Town
Gold Membership
30-12-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
15:03:20
13
30.49
35,036.8
Error
775.23
No
Yes
Yes
No Information Available
Poor Website
0
60
M
BLVGBA1
null
No Membership
14-04-2015
No
xxxxxxxx
null
Smartphone
Wi-Fi
4:41:12
26
84.78
5,267.26
18
600.77
No
Yes
No
Not Applicable
Poor Website
1
17
F
QTXTTWI
Town
Silver Membership
06-09-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
4:32:58
11
338.72
79,723.32
Error
750.85
Yes
No
Yes
Unsolved
User Friendly Website
0
10
F
D1MXPCQ
City
No Membership
07-02-2015
Yes
xxxxxxxx
Without Offers
Desktop
Mobile_Data
13:10:42
10
30.78
39,722.38
5
669.05
Yes
No
Yes
Solved
No reason specified
1
62
M
QYMDCHD
Town
Basic Membership
16-07-2016
Yes
CID15143
Credit/Debit Card Offers
Desktop
Mobile_Data
14:49:25
21
158.79
43,999.53
8
503.160324
No
Yes
No
Not Applicable
Poor Customer Service
1
47
F
2FAR9LX
Town
Gold Membership
17-10-2017
Yes
CID3342
Without Offers
Both
Wi-Fi
8:41:28
14
553.65
29,120.24
Error
1,263.08822
Yes
No
No
Not Applicable
Reasonable Price
0
14
F
QX659M4
City
Premium Membership
04-07-2017
?
CID21070
Without Offers
Both
Fiber_Optic
12:55:46
11
699.07
23,474.61
27
798.77
Yes
Yes
Yes
Solved in Follow-up
No reason specified
0
40
M
KKK5H29
City
No Membership
12-12-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
8:48:53
-999
-1,063.911388
3,943.16
13
596.57
Yes
No
Yes
Solved in Follow-up
Poor Website
1
55
F
YWW2920
Town
Premium Membership
31-07-2015
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
22:44:11
23
370.98
8,974.84
32.46784585
null
No
Yes
Yes
No Information Available
Poor Product Quality
0
34
F
4YNTY3C
Town
Premium Membership
17-08-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
5:56:55
8
87.64
81,582.67
Error
811.36
No
Yes
No
Not Applicable
Reasonable Price
0
60
F
WAZ3EF3
City
Platinum Membership
29-08-2017
Yes
CID5568
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
5:02:52
6
1,083.71
63,376.85
6
808.55
Yes
Yes
Yes
Solved in Follow-up
Quality Customer Care
0
43
F
KM4LCYV
Town
No Membership
27-11-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
7:43:46
23
359.87
10,897.25
14
null
No
Yes
Yes
Solved in Follow-up
Poor Website
1
42
F
D26FGF4
City
Basic Membership
22-02-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
9:44:02
15
34.27
11,500.12
18
904.948252
Yes
No
Yes
Solved
No reason specified
1
26
F
U2R5U6H
Town
Silver Membership
12-07-2016
?
CID39741
Gift Vouchers/Coupons
Desktop
Mobile_Data
12:08:09
13
68.06
22,708.73
8
633.87
Yes
No
No
Not Applicable
Poor Website
1
14
F
2OIR1S9
null
Premium Membership
01-09-2016
Yes
CID6843
Gift Vouchers/Coupons
?
Fiber_Optic
11:21:19
3
1,152.16
39,123.61
9
749.23
Yes
No
No
Not Applicable
Too many ads
0
46
M
OTXVY6X
Town
No Membership
26-03-2016
Yes
CID2757
Gift Vouchers/Coupons
Desktop
Fiber_Optic
23:29:48
18
32.91
27,885.58
21
603.85
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
21
M
G3OBRV4
Village
Premium Membership
24-07-2016
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
21:51:40
12
46.69
22,145.75
Error
727.82
No
Yes
Yes
Solved
Too many ads
0
29
M
T4A2CR7
Town
Premium Membership
07-10-2017
Yes
CID22316
Without Offers
Desktop
Wi-Fi
20:47:32
8
1,036.772327
20,265.74
23
738.55
Yes
No
Yes
No Information Available
Poor Website
0
17
F
S5PC0MJ
Village
Basic Membership
08-06-2015
Yes
CID10471
Without Offers
?
Wi-Fi
12:40:02
10
-1,122.329719
24,022
29
610.34
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
54
M
1A671A9
Village
Premium Membership
28-04-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
1:34:25
12
132.18
34,106.19
13
772.81
No
Yes
Yes
Unsolved
Poor Website
0
36
F
G1THN4A
Village
No Membership
06-11-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
20:21:45
3
42.1
24,858.92
23
518.55
Yes
No
No
Not Applicable
Poor Customer Service
1