age
int64 10
64
| gender
stringclasses 3
values | security_no
stringlengths 7
8
| region_category
stringclasses 3
values | membership_category
stringclasses 6
values | joining_date
stringlengths 10
10
| joined_through_referral
stringclasses 3
values | referral_id
stringlengths 4
11
| preferred_offer_types
stringclasses 3
values | medium_of_operation
stringclasses 4
values | internet_option
stringclasses 3
values | last_visit_time
stringlengths 7
8
| days_since_last_login
int64 -999
26
| avg_time_spent
float64 -2,814.11
3.24k
| avg_transaction_value
float64 800
99.9k
| avg_frequency_login_days
stringlengths 1
12
| points_in_wallet
float64 -760.66
2.07k
⌀ | used_special_discount
stringclasses 2
values | offer_application_preference
stringclasses 2
values | past_complaint
stringclasses 2
values | complaint_status
stringclasses 5
values | feedback
stringclasses 9
values | churn_risk_score
int64 0
1
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
12 |
M
|
Y80XNJF
|
Town
|
No Membership
|
21-03-2015
|
Yes
|
CID56685
|
Gift Vouchers/Coupons
|
?
|
Fiber_Optic
|
15:56:33
| 13 | 31.35 | 49,004.16 |
25
| 669.49 |
Yes
|
No
|
Yes
|
Unsolved
|
Poor Customer Service
| 1 |
22 |
F
|
OVW9CRY
|
City
|
No Membership
|
23-03-2017
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Mobile_Data
|
16:37:14
| 10 | 142.29 | 36,504.25 |
Error
| 606.01 |
No
|
Yes
|
Yes
|
No Information Available
|
No reason specified
| 1 |
46 |
M
|
F0FOHW9
|
City
|
Premium Membership
|
14-11-2017
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Mobile_Data
|
0:17:27
| 5 | 71 | 68,055.92 |
Error
| 760.94 |
Yes
|
No
|
Yes
|
No Information Available
|
Quality Customer Care
| 0 |
57 |
F
|
A5JSATD
|
City
|
No Membership
|
09-02-2017
|
Yes
|
CID34375
|
Without Offers
|
Desktop
|
Fiber_Optic
|
11:54:42
| 15 | 51.15 | 11,064.63 |
28
| 658.31 |
Yes
|
No
|
Yes
|
No Information Available
|
Poor Customer Service
| 1 |
42 |
F
|
1FFXH5I
|
City
|
Basic Membership
|
01-04-2015
|
?
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Smartphone
|
Wi-Fi
|
11:39:33
| 16 | 31.49 | 22,956.56 |
8
| 504.89 |
Yes
|
No
|
Yes
|
No Information Available
|
No reason specified
| 1 |
46 |
F
|
GXJC3N0
| null |
No Membership
|
07-06-2015
|
Yes
|
CID40629
|
Credit/Debit Card Offers
|
?
|
Fiber_Optic
|
23:18:49
| 4 | 148.12 | 25,924.04 |
6
| null |
No
|
Yes
|
Yes
|
Solved
|
Poor Product Quality
| 1 |
35 |
F
|
60ZNCZN
| null |
No Membership
|
18-03-2016
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Wi-Fi
|
23:51:26
| 15 | 231.16 | 7,806.07 |
14
| 619.53 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Product Quality
| 1 |
47 |
M
|
HKXSCVF
|
Town
|
Platinum Membership
|
23-09-2015
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Mobile_Data
|
3:28:09
| 13 | 190.27 | 80,913.96 |
13
| 1,164.278738 |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
Quality Customer Care
| 0 |
16 |
F
|
H4567RF
|
City
|
No Membership
|
20-05-2017
|
Yes
|
CID39767
|
Without Offers
|
Smartphone
|
Fiber_Optic
|
5:49:30
| 12 | 313.51 | 2,154.58 |
26
| null |
Yes
|
Yes
|
Yes
|
Solved
|
No reason specified
| 1 |
57 |
F
|
CQOCMTS
|
Town
|
Silver Membership
|
06-03-2017
|
Yes
|
CID57650
|
Without Offers
|
Smartphone
|
Fiber_Optic
|
20:46:29
| 7 | 128.69 | 5,757.37 |
Error
| 770.62 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Product Quality
| 0 |
31 |
F
|
HOEA63P
|
City
|
Platinum Membership
|
06-04-2015
|
?
|
CID10522
|
Gift Vouchers/Coupons
|
Smartphone
|
Wi-Fi
|
8:40:23
| 12 | -890.134102 | 81,009.58 |
13
| 1,163.664391 |
Yes
|
No
|
Yes
|
Unsolved
|
User Friendly Website
| 0 |
38 |
M
|
RYAMP2F
|
City
|
Silver Membership
|
06-04-2017
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Fiber_Optic
|
19:54:03
| 17 | 385.82 | 46,693.44 |
16
| 734.79 |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
Products always in Stock
| 0 |
25 |
M
|
KQB03H9
|
Town
|
Gold Membership
|
08-03-2016
|
Yes
|
CID26456
|
Without Offers
|
?
|
Mobile_Data
|
23:06:16
| 12 | 605.49 | 42,837.92 |
26
| 735.14 |
Yes
|
Yes
|
No
|
Not Applicable
|
Poor Customer Service
| 0 |
34 |
M
|
47GAEEA
|
City
|
Silver Membership
|
19-11-2016
|
No
|
xxxxxxxx
|
Without Offers
|
Smartphone
|
Mobile_Data
|
16:27:28
| 2 | 65.88 | 16,030.17 |
20
| null |
Yes
|
No
|
Yes
|
Solved
|
Too many ads
| 0 |
58 |
M
|
JYCNRQL
|
Town
|
Gold Membership
|
29-01-2017
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Smartphone
|
Wi-Fi
|
3:28:55
| 11 | 254.67 | 8,382.19 |
7
| 660.42 |
Yes
|
Yes
|
Yes
|
No Information Available
|
No reason specified
| 0 |
52 |
F
|
4FNWDQ8
|
Town
|
Gold Membership
|
20-03-2017
|
?
|
CID10371
|
Credit/Debit Card Offers
|
Desktop
|
Fiber_Optic
|
10:40:51
| 20 | 130.11 | 15,841.42 |
6
| 674.34 |
Yes
|
No
|
Yes
|
Unsolved
|
Poor Customer Service
| 1 |
37 |
M
|
B151L72
|
City
|
Silver Membership
|
06-11-2015
|
Yes
|
CID60125
|
Gift Vouchers/Coupons
|
Both
|
Wi-Fi
|
17:06:26
| 9 | 1,611.38 | 19,379.68 |
26
| 617.87 |
Yes
|
No
|
Yes
|
Unsolved
|
Too many ads
| 1 |
24 |
M
|
8M8R9VI
|
City
|
No Membership
|
30-10-2017
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Wi-Fi
|
0:11:09
| -999 | -762.348569 | 25,742.7 |
24
| null |
Yes
|
No
|
No
|
Not Applicable
|
Too many ads
| 1 |
24 |
F
|
1AYDEJK
| null |
Platinum Membership
|
08-07-2015
|
Yes
|
CID38950
|
Without Offers
|
?
|
Mobile_Data
|
5:34:39
| 21 | 34.55 | 44,264.32 |
Error
| 705.74 |
Yes
|
No
|
No
|
Not Applicable
|
Too many ads
| 0 |
19 |
M
|
CV1JL5Z
|
Town
|
Silver Membership
|
23-08-2017
|
?
|
CID22412
|
Gift Vouchers/Coupons
|
?
|
Wi-Fi
|
6:40:39
| 18 | 44.65 | 28,727.83 |
25
| 619.81 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
19 |
F
|
8FMDCT3
|
Town
|
No Membership
|
10-08-2016
|
No
|
xxxxxxxx
|
Without Offers
|
Smartphone
|
Mobile_Data
|
4:15:32
| 7 | 205.84 | 14,829.25 |
24
| 343.089531 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Product Quality
| 1 |
43 |
F
|
PRPEARG
|
Town
|
No Membership
|
24-01-2016
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Fiber_Optic
|
10:26:48
| 17 | 155.72 | 48,775.93 |
7
| 682.56 |
No
|
Yes
|
Yes
|
Unsolved
|
Too many ads
| 1 |
26 |
F
|
E3GM4LB
|
Village
|
Basic Membership
|
17-10-2015
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Wi-Fi
|
17:53:05
| 22 | 153.03 | 35,039.76 |
13
| 658.47 |
Yes
|
No
|
Yes
|
Unsolved
|
Poor Website
| 1 |
32 |
F
|
R78N63O
|
City
|
No Membership
|
13-07-2016
|
Yes
|
CID11899
|
Credit/Debit Card Offers
|
Both
|
Mobile_Data
|
5:11:29
| 6 | 613.61 | 26,929.66 |
6
| null |
No
|
Yes
|
No
|
Not Applicable
|
Poor Product Quality
| 1 |
24 |
F
|
A7XXK37
|
Town
|
Premium Membership
|
27-08-2016
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
?
|
Fiber_Optic
|
8:39:35
| 2 | -596.114168 | 20,552.73 |
14
| 777.54 |
Yes
|
No
|
No
|
Not Applicable
|
User Friendly Website
| 0 |
18 |
M
|
4OUEXPN
|
City
|
No Membership
|
05-08-2015
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Wi-Fi
|
8:13:52
| 12 | 98.02 | 2,797.57 |
14
| 527.93 |
Yes
|
No
|
Yes
|
No Information Available
|
Poor Website
| 1 |
59 |
M
|
482GBMQ
|
Town
|
Premium Membership
|
30-03-2016
|
Yes
|
CID20423
|
Credit/Debit Card Offers
|
Both
|
Mobile_Data
|
19:00:50
| 11 | 541.95 | 46,968.15 |
11
| 779.12 |
Yes
|
No
|
Yes
|
Unsolved
|
Products always in Stock
| 0 |
59 |
F
|
A6K57K5
|
Town
|
Basic Membership
|
17-04-2015
|
Yes
|
CID11085
|
Credit/Debit Card Offers
|
?
|
Mobile_Data
|
18:50:56
| 10 | 308.48 | 3,073.04 |
22
| 648.39 |
Yes
|
No
|
Yes
|
Solved
|
Poor Product Quality
| 1 |
45 |
M
|
5DOOQOK
|
Town
|
Platinum Membership
|
31-05-2015
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Mobile_Data
|
22:49:14
| 16 | 342.37 | 18,264.2 |
41.84419523
| 758.63 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Product Quality
| 0 |
61 |
M
|
LGTOR77
|
City
|
Gold Membership
|
28-09-2015
|
Yes
|
CID22359
|
Credit/Debit Card Offers
|
Both
|
Mobile_Data
|
12:20:47
| 13 | 871 | 3,879.49 |
28
| null |
No
|
Yes
|
No
|
Not Applicable
|
Poor Product Quality
| 1 |
51 |
F
|
KSGGTN2
|
City
|
Premium Membership
|
27-10-2015
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Mobile_Data
|
12:41:53
| 21 | 144.44 | 86,377.43 |
9
| 786.59 |
Yes
|
No
|
Yes
|
No Information Available
|
User Friendly Website
| 0 |
12 |
M
|
1ZJ0ZST
|
Town
|
No Membership
|
20-04-2017
|
?
|
CID56040
|
Without Offers
|
Both
|
Mobile_Data
|
8:54:45
| 15 | 714.45 | 43,288.11 |
Error
| 291.619236 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Product Quality
| 1 |
52 |
F
|
E1S2770
|
Town
|
Silver Membership
|
03-09-2017
|
Yes
|
CID30775
|
Without Offers
|
?
|
Mobile_Data
|
22:27:54
| 10 | 63.99 | 19,774.85 |
10
| 623.83 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Product Quality
| 1 |
12 |
M
|
MQYZBVM
|
City
|
Premium Membership
|
21-06-2015
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Fiber_Optic
|
10:21:59
| 12 | 37.14 | 35,031.07 |
6
| 823.81 |
Yes
|
No
|
No
|
Not Applicable
|
Reasonable Price
| 0 |
47 |
M
|
SDAL3A5
|
Town
|
Gold Membership
|
16-03-2017
|
Yes
|
CID47892
|
Without Offers
|
?
|
Fiber_Optic
|
19:42:24
| -999 | 124.45 | 8,578.58 |
20
| 607.46 |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
Poor Customer Service
| 1 |
34 |
F
|
XZM060G
|
Village
|
Premium Membership
|
29-01-2016
|
Yes
|
CID53245
|
Gift Vouchers/Coupons
|
Desktop
|
Wi-Fi
|
13:05:57
| 22 | 42.6 | 49,223.22 |
7
| 761.26 |
No
|
Yes
|
No
|
Not Applicable
|
Too many ads
| 0 |
14 |
F
|
NLU2948
|
Town
|
Gold Membership
|
14-10-2016
|
Yes
|
CID23788
|
Gift Vouchers/Coupons
|
Smartphone
|
Wi-Fi
|
0:02:23
| 7 | 660.95 | 46,924.49 |
18
| null |
Yes
|
Yes
|
Yes
|
Solved in Follow-up
|
Poor Customer Service
| 1 |
21 |
M
|
JHEXBVQ
| null |
Silver Membership
|
03-06-2017
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Fiber_Optic
|
0:57:55
| 12 | 398.36 | 23,915.95 |
Error
| 703.03 |
Yes
|
No
|
No
|
Not Applicable
|
No reason specified
| 0 |
35 |
M
|
E12BYZI
|
Town
|
Silver Membership
|
05-09-2016
|
No
|
xxxxxxxx
|
Without Offers
|
?
|
Mobile_Data
|
7:29:17
| 11 | 363.3 | 14,026.99 |
8
| 681.77 |
Yes
|
No
|
No
|
Not Applicable
|
Too many ads
| 0 |
51 |
F
|
RQY9UXI
|
Town
|
Silver Membership
|
13-05-2017
|
Yes
|
CID43089
|
Credit/Debit Card Offers
|
?
|
Mobile_Data
|
13:25:00
| 11 | 58.71 | 12,320.21 |
17
| 631.84 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
39 |
F
|
ZFCWDFY
|
City
|
Gold Membership
|
16-04-2017
|
Yes
|
CID48929
|
Gift Vouchers/Coupons
|
Desktop
|
Fiber_Optic
|
3:09:20
| 20 | 359.69 | 18,914.87 |
7
| 789.63 |
No
|
Yes
|
No
|
Not Applicable
|
User Friendly Website
| 0 |
60 |
M
|
PB3E0F9
|
Town
|
Basic Membership
|
12-04-2015
|
?
|
CID29187
|
Credit/Debit Card Offers
|
Smartphone
|
Fiber_Optic
|
13:25:46
| 17 | 33.94 | 18,616.69 |
28
| 716.56 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Website
| 1 |
27 |
M
|
AQ5W5KA
|
Town
|
Gold Membership
|
06-03-2015
|
Yes
|
CID17040
|
Credit/Debit Card Offers
|
Smartphone
|
Fiber_Optic
|
10:17:12
| -999 | -581.450196 | 27,707.28 |
24
| 755.85 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Customer Service
| 0 |
12 |
M
|
ADREP99
| null |
Premium Membership
|
12-09-2016
|
?
|
CID32630
|
Credit/Debit Card Offers
|
Smartphone
|
Fiber_Optic
|
0:42:49
| 13 | 436.4 | 85,191.93 |
2
| 509.154637 |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
User Friendly Website
| 0 |
22 |
F
|
WQ9JQI4
|
City
|
Basic Membership
|
21-04-2015
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Fiber_Optic
|
21:01:14
| 11 | 189.89 | 32,394.21 |
17
| 665.65 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Website
| 1 |
33 |
M
|
L3G01I0
|
City
|
No Membership
|
18-08-2017
|
?
|
CID17703
|
Without Offers
|
Desktop
|
Wi-Fi
|
21:33:38
| 20 | 98.74 | 28,732.92 |
22
| 573.57 |
No
|
Yes
|
Yes
|
No Information Available
|
Too many ads
| 1 |
48 |
F
|
T5OUXME
| null |
Premium Membership
|
13-04-2017
|
Yes
|
CID11996
|
Without Offers
|
Desktop
|
Wi-Fi
|
16:37:37
| 8 | 64 | 18,519.59 |
38.24366532
| 710.63 |
Yes
|
No
|
Yes
|
Unsolved
|
Products always in Stock
| 0 |
48 |
M
|
TRVSYT5
|
Village
|
Gold Membership
|
29-01-2017
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Wi-Fi
|
14:48:04
| 2 | 32.56 | 39,360.79 |
29
| 780.47 |
No
|
Yes
|
Yes
|
No Information Available
|
Too many ads
| 0 |
46 |
F
|
WDYOQS6
|
Town
|
Platinum Membership
|
15-02-2017
|
Yes
|
CID62700
|
Without Offers
|
Both
|
Fiber_Optic
|
7:33:08
| 9 | 1,094.41 | 27,634.34 |
Error
| 793.79 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Website
| 0 |
11 |
F
|
G37P19N
|
City
|
No Membership
|
05-04-2015
|
?
|
CID47069
|
Gift Vouchers/Coupons
|
?
|
Fiber_Optic
|
15:07:29
| 12 | 535.66 | 48,034.55 |
24
| 673.27 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
60 |
F
|
U8FXUYV
|
Town
|
Silver Membership
|
13-03-2015
|
Yes
|
CID17899
|
Without Offers
|
Smartphone
|
Fiber_Optic
|
9:33:36
| 11 | 101.77 | 25,677.25 |
20
| 1,462.034756 |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
No reason specified
| 1 |
27 |
F
|
PTOD192
|
Town
|
Gold Membership
|
20-12-2015
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
?
|
Mobile_Data
|
4:58:12
| 7 | 492.86 | 9,903.86 |
25
| 689.76 |
Yes
|
No
|
No
|
Not Applicable
|
No reason specified
| 1 |
29 |
F
|
7A1NJFP
|
Town
|
No Membership
|
13-06-2017
|
Yes
|
CID56767
|
Without Offers
|
Smartphone
|
Fiber_Optic
|
16:30:35
| 16 | 510.57 | 31,202.11 |
19
| null |
Yes
|
No
|
Yes
|
Unsolved
|
Poor Product Quality
| 1 |
10 |
M
|
56WT6FR
|
City
|
Platinum Membership
|
24-04-2016
|
No
|
xxxxxxxx
|
Without Offers
|
?
|
Mobile_Data
|
20:32:21
| -999 | 34.63 | 38,578.25 |
22
| 754.91 |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
Poor Product Quality
| 0 |
62 |
F
|
32QHMB8
| null |
Silver Membership
|
10-11-2017
|
?
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Fiber_Optic
|
2:49:58
| 9 | 223.05 | 21,784.95 |
23
| 652.34 |
Yes
|
Yes
|
Yes
|
Solved in Follow-up
|
Poor Customer Service
| 1 |
33 |
M
|
57S5ZWE
|
City
|
Platinum Membership
|
04-03-2016
|
?
|
CID57328
|
Gift Vouchers/Coupons
|
Smartphone
|
Fiber_Optic
|
3:14:16
| 23 | 118.42 | 4,424.19 |
20
| 799.33 |
No
|
Yes
|
Yes
|
Solved
|
Poor Product Quality
| 0 |
41 |
F
|
SUMJR4K
| null |
Gold Membership
|
23-11-2015
|
?
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Fiber_Optic
|
16:34:17
| 11 | 211.43 | 33,393.53 |
20
| 1,030.470562 |
Yes
|
No
|
No
|
Not Applicable
|
Too many ads
| 1 |
54 |
M
|
0JCAJN5
|
Town
|
Silver Membership
|
20-04-2016
|
?
|
CID62314
|
Gift Vouchers/Coupons
|
Desktop
|
Mobile_Data
|
10:04:00
| 8 | 276.71 | 34,449.98 |
17
| 677.59 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Website
| 1 |
54 |
M
|
S5GFMTE
|
City
|
No Membership
|
14-02-2017
|
No
|
xxxxxxxx
|
Without Offers
|
?
|
Mobile_Data
|
5:10:29
| 12 | 158.39 | 15,345.72 |
6
| 1,033.866731 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Product Quality
| 1 |
28 |
M
|
AA4AGQV
|
Village
|
Gold Membership
|
15-06-2017
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
?
|
Mobile_Data
|
4:18:35
| 6 | 71.56 | 29,493.13 |
5
| 863.651588 |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
Too many ads
| 1 |
57 |
F
|
V5ZFQJV
|
City
|
No Membership
|
19-02-2016
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Wi-Fi
|
4:04:46
| 11 | -785.543937 | 35,260.56 |
27
| 553.11 |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
Poor Customer Service
| 1 |
29 |
F
|
NQ3VH09
| null |
Gold Membership
|
20-08-2015
|
?
|
CID5889
|
Credit/Debit Card Offers
|
Smartphone
|
Mobile_Data
|
2:17:11
| 15 | 150.53 | 39,595.69 |
9
| 688.5 |
No
|
Yes
|
Yes
|
Solved
|
Poor Website
| 1 |
43 |
M
|
39KBHLT
|
City
|
Silver Membership
|
17-05-2016
|
Yes
|
CID11107
|
Without Offers
|
Smartphone
|
Fiber_Optic
|
20:46:41
| 22 | 165.87 | 8,859.78 |
8
| null |
No
|
Yes
|
No
|
Not Applicable
|
Poor Website
| 1 |
30 |
F
|
BAS6484
|
City
|
No Membership
|
28-04-2016
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Mobile_Data
|
15:10:53
| -999 | 51.72 | 35,219.09 |
15
| 554 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Product Quality
| 1 |
24 |
M
|
DT3IT7K
|
City
|
Gold Membership
|
29-06-2015
|
?
|
CID31523
|
Gift Vouchers/Coupons
|
Smartphone
|
Wi-Fi
|
9:16:57
| 5 | 37.83 | 1,822.56 |
15
| 787.38 |
No
|
Yes
|
Yes
|
Unsolved
|
Too many ads
| 0 |
27 |
F
|
70H51FH
|
City
|
Basic Membership
|
29-07-2015
|
?
|
CID7126
|
Credit/Debit Card Offers
|
Desktop
|
Mobile_Data
|
6:41:19
| 22 | 394.71 | 45,095.45 |
13
| null |
No
|
Yes
|
No
|
Not Applicable
|
Poor Product Quality
| 1 |
57 |
M
|
N06BPOD
| null |
No Membership
|
30-08-2016
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Smartphone
|
Mobile_Data
|
10:35:25
| 12 | 244.38 | 38,984.21 |
25
| 137.964618 |
Yes
|
No
|
Yes
|
Unsolved
|
Poor Website
| 0 |
24 |
M
|
7PS16O0
|
City
|
No Membership
|
09-09-2016
|
?
|
CID44944
|
Gift Vouchers/Coupons
|
Desktop
|
Wi-Fi
|
18:36:49
| 17 | 55.41 | 19,054.21 |
18
| 671.71 |
No
|
Yes
|
Yes
|
Unsolved
|
Poor Website
| 1 |
44 |
F
|
LT1YGGV
|
Town
|
Premium Membership
|
07-05-2017
|
Yes
|
CID22806
|
Without Offers
|
Smartphone
|
Fiber_Optic
|
18:51:07
| 18 | 123.5 | 35,109.7 |
27
| 179.674774 |
Yes
|
No
|
No
|
Not Applicable
|
No reason specified
| 0 |
32 |
M
|
SSSHO7Z
|
Town
|
No Membership
|
27-06-2016
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Fiber_Optic
|
15:45:58
| 18 | 198.37 | 10,080.35 |
19
| 512.63 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Website
| 1 |
11 |
F
|
4LQO0YA
|
Town
|
No Membership
|
22-01-2015
|
No
|
xxxxxxxx
|
Without Offers
|
Smartphone
|
Fiber_Optic
|
13:13:46
| 6 | 179.35 | 12,469.78 |
Error
| 583.95 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Website
| 1 |
35 |
M
|
RIQN9PS
|
Town
|
No Membership
|
20-02-2015
|
Yes
|
CID36155
|
Without Offers
|
?
|
Mobile_Data
|
13:05:45
| 16 | 436.95 | 35,017.25 |
8
| 590.46 |
Yes
|
Yes
|
Yes
|
Solved in Follow-up
|
Poor Website
| 1 |
11 |
M
|
83FSY8P
|
City
|
Gold Membership
|
29-10-2016
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Fiber_Optic
|
20:07:09
| 6 | 251.38 | 3,232.8 |
27
| 960.984116 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Website
| 1 |
16 |
F
|
MPXQB5L
|
City
|
Basic Membership
|
30-12-2015
|
Yes
|
CID26882
|
Gift Vouchers/Coupons
|
Desktop
|
Wi-Fi
|
15:47:27
| 18 | 48.09 | 22,363.96 |
11
| 682.9 |
Yes
|
No
|
No
|
Not Applicable
|
No reason specified
| 0 |
49 |
F
|
GJIEJ4U
|
Town
|
Silver Membership
|
03-10-2015
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Smartphone
|
Mobile_Data
|
5:09:05
| -999 | 81.74 | 4,548.37 |
25
| 706.01 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Product Quality
| 0 |
61 |
M
|
Q3SI0AI
|
Town
|
Premium Membership
|
22-02-2017
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Fiber_Optic
|
2:25:27
| 18 | 59.1 | 38,199.71 |
7
| 749.27 |
No
|
Yes
|
Yes
|
No Information Available
|
Too many ads
| 0 |
32 |
F
|
MF4QYSV
|
City
|
Basic Membership
|
02-11-2015
|
Yes
|
CID45040
|
Gift Vouchers/Coupons
|
?
|
Mobile_Data
|
7:50:28
| 13 | 152.89 | 44,007.03 |
5
| 713.65 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Website
| 1 |
34 |
F
|
S2Y7A13
| null |
Silver Membership
|
18-03-2015
|
?
|
CID6130
|
Without Offers
|
Desktop
|
Fiber_Optic
|
19:15:32
| 6 | 94.5 | 8,861.92 |
9
| 343.222101 |
No
|
Yes
|
No
|
Not Applicable
|
Too many ads
| 0 |
19 |
M
|
5W31TZV
|
Town
|
Premium Membership
|
07-09-2016
|
?
|
CID45016
|
Credit/Debit Card Offers
|
Both
|
Mobile_Data
|
13:53:01
| 14 | 463.21 | 72,997.82 |
2
| 791.89 |
Yes
|
Yes
|
Yes
|
Solved in Follow-up
|
Quality Customer Care
| 0 |
62 |
M
|
LQ1QYUP
|
Village
|
Platinum Membership
|
11-02-2017
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Wi-Fi
|
5:00:09
| 12 | 166.21 | 17,137.13 |
15
| null |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
No reason specified
| 0 |
31 |
M
|
3VD3B1D
|
City
|
Platinum Membership
|
03-05-2016
|
Yes
|
CID31833
| null |
?
|
Mobile_Data
|
22:36:25
| 14 | 834.46 | 31,378.39 |
17
| 716.61 |
Yes
|
Yes
|
Yes
|
Unsolved
|
Poor Website
| 0 |
56 |
F
|
RUSNKKX
|
City
|
Platinum Membership
|
09-07-2017
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Smartphone
|
Wi-Fi
|
22:38:10
| 5 | 44.87 | 29,291.02 |
8
| 729.18 |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
Too many ads
| 0 |
36 |
F
|
4EJF8HZ
|
Town
|
Basic Membership
|
14-11-2017
|
?
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Smartphone
|
Fiber_Optic
|
21:28:14
| 13 | 231.47 | 45,193.23 |
22
| 571.88 |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
Too many ads
| 1 |
63 |
M
|
S4TEXC3
| null |
No Membership
|
24-04-2017
|
Yes
|
CID15506
|
Credit/Debit Card Offers
|
Both
|
Fiber_Optic
|
13:57:46
| 17 | 694.38 | 20,963.49 |
13
| 623.88 |
No
|
Yes
|
Yes
|
Unsolved
|
Too many ads
| 1 |
37 |
F
|
Y91XQQJ
| null |
Platinum Membership
|
02-02-2016
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Smartphone
|
Wi-Fi
|
0:29:32
| 5 | 169.59 | 3,775.75 |
22
| 714.2 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Product Quality
| 0 |
21 |
F
|
QGAGGAY
|
City
|
No Membership
|
26-04-2017
|
Yes
|
CID49444
|
Credit/Debit Card Offers
|
Smartphone
|
Wi-Fi
|
14:07:22
| 11 | 1,385.43 | 43,242.03 |
12
| 662.77 |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
Too many ads
| 1 |
15 |
F
|
3ZPX2LQ
|
City
|
Platinum Membership
|
30-06-2015
|
Yes
|
CID19876
|
Without Offers
|
Both
|
Wi-Fi
|
19:05:33
| 9 | 744.49 | 46,780.42 |
29
| 795.95 |
Yes
|
Yes
|
Yes
|
Solved
|
Poor Customer Service
| 0 |
25 |
F
|
VPDYUIU
|
City
|
No Membership
|
01-12-2015
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Fiber_Optic
|
8:27:02
| 14 | 58.59 | 34,197.64 |
8
| 678.32 |
Yes
|
No
|
No
|
Not Applicable
|
No reason specified
| 1 |
31 |
F
|
AND57PF
|
City
|
No Membership
|
05-08-2017
|
?
|
CID31849
|
Without Offers
|
Desktop
|
Mobile_Data
|
8:18:04
| 14 | 62.86 | 25,845.89 |
Error
| 684.08 |
No
|
Yes
|
No
|
Not Applicable
|
Too many ads
| 0 |
21 |
F
|
DF2BLBP
|
City
|
Platinum Membership
|
22-07-2016
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Mobile_Data
|
3:29:39
| 12 | 163.16 | 19,693.4 |
Error
| null |
Yes
|
No
|
No
|
Not Applicable
|
Too many ads
| 0 |
54 |
F
|
FRJ611K
|
Town
|
Silver Membership
|
30-12-2017
|
?
|
CID49108
|
Credit/Debit Card Offers
|
Desktop
|
Fiber_Optic
|
23:17:41
| 1 | 161.77 | 13,436.34 |
10
| 718.73 |
No
|
Yes
|
Yes
|
No Information Available
|
Poor Customer Service
| 1 |
47 |
M
|
O1F4UV8
|
Town
|
Basic Membership
|
12-02-2016
|
Yes
|
CID49319
|
Gift Vouchers/Coupons
|
?
|
Wi-Fi
|
16:41:49
| 19 | 31 | 39,839.07 |
25
| null |
No
|
Yes
|
No
|
Not Applicable
|
Too many ads
| 1 |
37 |
M
|
8EX9IO5
|
City
|
Gold Membership
|
25-12-2016
|
Yes
|
CID61279
|
Gift Vouchers/Coupons
|
?
|
Wi-Fi
|
8:58:06
| 13 | 529.6 | 27,581.54 |
5
| 620.12 |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
Poor Product Quality
| 1 |
26 |
F
|
FL8JYAH
|
Town
|
No Membership
|
01-12-2015
|
Yes
|
CID46275
|
Credit/Debit Card Offers
|
Desktop
|
Fiber_Optic
|
5:28:29
| 16 | 34.73 | 3,635.28 |
18
| null |
No
|
Yes
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
46 |
F
|
O0FCPMO
|
Village
|
No Membership
|
16-03-2017
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Wi-Fi
|
16:00:26
| 14 | 413.26 | 47,159.49 |
17
| 625.85 |
No
|
Yes
|
Yes
|
Solved
|
Poor Product Quality
| 1 |
52 |
M
|
M1X4NQ5
|
Town
|
Basic Membership
|
29-01-2015
|
Yes
|
CID60952
|
Without Offers
|
Smartphone
|
Wi-Fi
|
2:16:37
| 15 | 306.79 | 1,155.01 |
27
| null |
Yes
|
No
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
30 |
M
|
3T2D4M4
|
City
|
Gold Membership
|
02-05-2015
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Both
|
Fiber_Optic
|
16:26:36
| 24 | 380.54 | 24,320.24 |
9
| 772.25 |
Yes
|
Yes
|
No
|
Not Applicable
|
Reasonable Price
| 0 |
55 |
F
|
35OFG8Z
| null |
Basic Membership
|
11-01-2016
|
Yes
|
CID48940
|
Gift Vouchers/Coupons
|
Desktop
|
Mobile_Data
|
16:04:13
| 21 | 316.05 | 12,599.58 |
8
| 616.57 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
27 |
F
|
E6BWGMZ
|
Town
|
Silver Membership
|
11-02-2016
|
?
|
CID34013
|
Credit/Debit Card Offers
|
Desktop
|
Wi-Fi
|
2:39:13
| 13 | 84.06 | 46,092.2 |
Error
| null |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
Poor Website
| 0 |
55 |
M
|
XN0J7ED
|
Town
|
Premium Membership
|
25-01-2016
|
Yes
|
xxxxxxxx
|
Without Offers
|
?
|
Mobile_Data
|
7:33:54
| 8 | 507.23 | 45,895.15 |
26
| 717.24 |
Yes
|
Yes
|
Yes
|
Unsolved
|
Poor Customer Service
| 0 |
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