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e Reframe the offenses of others as shortcomings in priorities judgment social maturity
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and word choice
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e Demonstrate more interest in finding a solution than in defending a position
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e Retain your peace regardless of the other persons disposition
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e Listen to and make an effort to understand others perspectives without interrupting
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e Instead of contradicting the contribution of another think about how you can build on
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top of it
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e Beapsychopath with a heart of gold
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e Be absolutely unflappable Pretend you are a god if need be That calm exterior starts as
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a bluff but becomes a way of life
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e Assume the best or neutral motives in others Maintain an objective stance when
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conflict arises
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e Instead of taking in the worst from everyone and reacting against it selectively take the
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best and channel it into everything you do
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Chapter Rise Above Status Conflict
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Chapter Endnotes
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Andersson L Pearson C Tit for tat The spiraling effect of incivility in the
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workplace The Academy of Management Review
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Porath C L Erez A Does rudeness really matter The effects of rudeness on
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task performance and helpfulness Academy of Management Journal
|
Sapolsky R M The influence of social hierarchy on primate health Science
|
Shepherd S V Platt M L Neuroethology of attention in primates In M L Platt
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A A Ghazanfar Eds Primate neuroethology pp Oxford University Press
|
Panksepp J Affective neuroscience of the emotional BrainMind evolutionary
|
perspectives and implications for understanding depression Dialogues in Clinical Neuroscience
|
Maletic V M Robinson M Oakes T lyengar S Ball S G Russell J
|
Neurobiology of depression An integrated view of key findings International Journal of Clinical
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Practice
|
Millan C Peltier M J Cesars way The natural everyday guide to
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understanding correcting common dog problems Random House
|
Conniff R The ape in the corner office Random House
|
Blair R Coles M Expression recognition and behavioral problems in early
|
adolescence Cognitive Development pp Stevens D Charman T Blair
|
R J R Recognition of emotion in facial expressions and vocal tones in children with
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psychopathic tendencies The Journal of Genetic Psychology
|
Blair R J R Responsiveness to distress cues in the child with psycholopathic
|
tendencies Personality and Individual Differences Levenston G Patrick C
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Bradley M Lang P The psychopath as observer Emotion and attention in picture
|
processing Journal of Abnormal Psychology
|
Buckholtz J W Treadway M T Cowan R L Woodward N D Benning S D Li R
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Ansari M S Baldwin R M Schwartzman A N Shelby E S Smith C E Cole D Kessler
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R M Zald D H Mesolimbic dopamine reward system hypersensitivity in individuals
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with psychopathic traits Nature neuroscience
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PROGRAM PEACE Self Care Exercises to Reprogram Your Mind and Body
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Chapter Finding Happiness Through Playfulness
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Composed Kindness
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No one can live happily who has regard to himself alone and transforms everything into a question of his own
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utility you must live for your neighbor if you would live for yourself Seneca c BCE
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Trust men and they will be true to you treat them greatly and they will show themselves great Ralph Waldo
|
Emerson
|
People are often hesitant to be nice It is stigmatized When we see polite people they often
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cause us to wonder Are they so friendly because they are weak This is a common
|
contention because being kind often involves slowing down letting others have their way and
|
handicapping oneself But equating niceness with weakness is fallacious because being nice
|
doesnt necessarily mean that you allow others to take advantage This is because it is entirely
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possible to be selfcomposed when kind Composed kindness has very few costs Employing it
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will improve your interpersonal functioning and restore your good faith in others In Chapter
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said that people were taking my anxious kindness for weakness making me into a bitter
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person You will find that people take your composed kindness for strength making you into a
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people person
|
Every encounter you have with another person is an opportunity for you to practice
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composed kindness Keep spreading goodwill whether others reciprocate or not Starting with
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unilateral kindness can help you surmount the other persons defense mechanisms Be
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prepared to be the cheerful helpful chap in a world full of miserable Scrooges Presume good
|
faith and positive intentions This eventually brings the best out in everyone You cannot lose so
|
long as you maintain your sense of enlightened benevolence guided by your personal code
|
and centered by unbothered breathing
|
Being Cool Is Disarming
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One of the best ways to bring composure to your kindness is by being cool Done right it can
|
disarm pettiness What does acting cool mean to you To answer this think of the top five
|
coolest people you know Who would be on your list of the coolest celebrities Who were the
|
people you looked up to in your youth When have you been cool in the past Channel this
|
energy Think urbane suave garrulous jocular and levelheaded You want sangfroid verve
|
cachet and moxie Think firmness of character force of determination steadiness of nerves
|
unruffled tact and being powerfully goodnatured Keep the word savoirfaire and its
|
definition in mind the ability to speak or behave appropriately and at ease in social situations
|
Being cool means not being afraid of being too calm This can make you come off as numb
|
or detached and that is okay Dont be afraid to zone out on your friends They may take it as
|
aloofness and try to push you away But if you dont push back and you leave the door open
|
allowing them to linger many people will choose to hang out and hang loose with you Try to
|
get them to detach as much as you have proving that forced extraversion isnt necessary
|
Take breaks from talking and just take in your surroundings Never feel pressured to keep
|
interacting Lounge in comfortable silences Dont use adrenaline to help you complete your
|
sentence or help you find that term on the tip of your tongue Dont allow cortisol to dictate
|
PROGRAM PEACE Self Care Exercises to Reprogram Your Mind and Body
|
your personality at the event Instead use serotonin endorphins and oxytocin to help you
|
build rapport
|
Being cool is about having sustainable body language in social situations You want to
|
operate in a way that would not fatigue even if you had to socialize for hours straight
|
How would you behave if you knew that you would be awake surrounded by people and face
|
toface interactions for two full days You would have to pace yourself This would require you
|
to allow plenty of microbreaks to each of various modules Your face voice breath
|
and posture would have to be indefatigable invulnerable to fatigue And if you were to
|
maintain your assertiveness for the duration you would have to be very cool Almost every
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one of the exercises in this book will enhance your cool Facial massage gut compression
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vocal rehab and increasing diaphragm range will all contribute significantly
|
For your coolness to be tenable in the long term you must act like everyone else is cool
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When you treat someone else as though they were cool you validate them Thus the best way
|
to make yourself seem normal and wellfunctioning is to treat everyone else as normal and
|
wellfunctioning So act as if you expect the other person to be confident and at ease in
|
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