text
stringlengths 13
368
| topics
listlengths 0
1
| topics-suggestion
listlengths 1
6
⌀ | topics-suggestion-metadata
dict | sentiment
listlengths 0
1
| sentiment-suggestion
stringclasses 3
values | sentiment-suggestion-metadata
dict | external_id
stringclasses 0
values | metadata
stringclasses 1
value | vectors
dict |
---|---|---|---|---|---|---|---|---|---|
Would it be possible to get another card?
|
[] |
[
"getting_spare_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.34669017791748047,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How many cards can I have for one account?
|
[] |
[
"top_up_limits",
"transfer_into_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.35090309381484985,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I want to order another crad
|
[] |
[
"order_physical_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3833693265914917,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How can I get additional cards?
|
[] |
[
"getting_spare_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3515276312828064,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Is there a fee for extra cards?
|
[] |
[
"card_payment_fee_charged",
"getting_spare_card",
"transfer_fee_charged"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.36610960960388184,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I need some spare physical cards.
|
[] |
[
"get_physical_card",
"getting_spare_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.35726824402809143,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I would like to receive a few more physical cards.
|
[] |
[
"get_physical_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.4109114408493042,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I have a card after my first one?
|
[] | null |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.34523439407348633,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How would I go about getting a second card?
|
[] |
[
"transaction_charged_twice"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.37211841344833374,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I'd like to have another card
|
[] |
[
"getting_spare_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3567754626274109,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
If I need more cards, are there any fees?
|
[] |
[
"card_payment_fee_charged",
"transfer_fee_charged"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.349141389131546,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Do you offer multiple cards for the same account?
|
[] |
[
"transaction_charged_twice",
"transfer_into_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.35991567373275757,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I get a spare card for someone else to use?
|
[] |
[
"getting_spare_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3503780961036682,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I need to get some more physical cards.
|
[] |
[
"get_physical_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3776818811893463,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Would I be able to get another card for my account, so I could give one to my daughter?
|
[] |
[
"transfer_into_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.33795973658561707,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What is the procedure for getting another card?
|
[] |
[
"getting_spare_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.38101229071617126,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I have a second card?
|
[] |
[
"transaction_charged_twice"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.37781864404678345,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My daughter would like a card as well, how can we make this happen?
|
[] | null |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3550474941730499,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I give a second card to my daughter?
|
[] |
[
"transaction_charged_twice"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3410255014896393,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
May I have another card?
|
[] | null |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.37155434489250183,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Is there a fee for sending out more than one card?
|
[] |
[
"card_payment_fee_charged",
"transaction_charged_twice",
"transfer_fee_charged"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.35770195722579956,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I order extra cards?
|
[] |
[
"getting_spare_card",
"order_physical_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3461184799671173,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Where can I get a second card?
|
[] |
[
"getting_spare_card",
"transaction_charged_twice"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.36841756105422974,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I was looking to buy another card today.
|
[] | null |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.37068119645118713,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I need a few more physical cards.
|
[] |
[
"get_physical_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.35548272728919983,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can i have a second physical card for this account?
|
[] |
[
"transaction_charged_twice",
"transfer_into_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3584913909435272,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I purchase extra non-virtual cards?
|
[] |
[
"get_disposable_virtual_card",
"getting_virtual_card",
"virtual_card_not_working"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3620697855949402,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Am I allowed to give my daughter one of my cards to use?
|
[] |
[
"beneficiary_not_allowed"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3593110144138336,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
May I have a second card?
|
[] |
[
"transaction_charged_twice"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.38230758905410767,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can i have a card to my daughter?
|
[] |
[
"age_limit"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.34473928809165955,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Are there restrictions for ordering extra cards?
|
[] |
[
"extra_charge_on_statement",
"order_physical_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3834499716758728,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How can I get a second card for my daughter?
|
[] |
[
"transaction_charged_twice"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3546445667743683,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Where do I request another card?
|
[] |
[
"request_refund"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3949805796146393,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Am I able to get a second card?
|
[] |
[
"transaction_charged_twice"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.37580323219299316,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
If you send me more cards, are there any charges?
|
[] |
[
"card_payment_fee_charged",
"top_up_by_card_charge"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3575672209262848,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
When trying to get more than one card is there a extra amount that needs to be paid?
|
[] |
[
"getting_spare_card",
"receiving_money"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.37016263604164124,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Is it possible to give a second card for this account to my daughter?
|
[] |
[
"transaction_charged_twice",
"transfer_into_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.34196680784225464,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My daughter needs a card. Can I give her one of mine that's linked to my account?
|
[] |
[
"card_linking",
"transfer_into_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3501238226890564,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My child needs a card, how can I add them to the account I currently have?
|
[] |
[
"transfer_into_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.35141754150390625,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
my daughter needs a card, how do i add her?
|
[] | null |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.33840423822402954,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I top up by cheque?
|
[] |
[
"balance_not_updated_after_cheque_or_cash_deposit",
"top_up_by_cash_or_cheque",
"topping_up_by_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.41503146290779114,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How do I top-up using cash?
|
[] |
[
"top_up_by_cash_or_cheque"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.41849225759506226,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I top up with a cheque?
|
[] |
[
"balance_not_updated_after_cheque_or_cash_deposit",
"top_up_by_cash_or_cheque"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.43881097435951233,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Is it possible to top up with cash? If so how do I do it?
|
[] |
[
"top_up_by_cash_or_cheque"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.40769773721694946,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can you help me find top up by cash deposit?
|
[] |
[
"top_up_by_cash_or_cheque"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.4233546555042267,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Is there an option to top up a with cheque?
|
[] |
[
"balance_not_updated_after_cheque_or_cash_deposit",
"top_up_by_cash_or_cheque"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.43047896027565,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Need to deposit a cheque into my account
|
[] |
[
"balance_not_updated_after_cheque_or_cash_deposit",
"top_up_by_cash_or_cheque",
"transfer_into_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.43845176696777344,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I'm looking for the cash deposit top up option but can't find it. Can you help me?
|
[] | null |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.39353734254837036,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How do I top up my account with a cash payment?
|
[] |
[
"top_up_by_cash_or_cheque",
"transfer_into_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.4108336865901947,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I'd like to use cash to top up. How do I find that option?
|
[] |
[
"top_up_by_cash_or_cheque"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3892417848110199,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Where do I locate topping up with cash.
|
[] |
[
"topping_up_by_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3660588562488556,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How do I pay by check?
|
[] |
[
"receiving_money",
"verify_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.46516814827919006,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I add to my account balance with a cheque?
|
[] |
[
"balance_not_updated_after_cheque_or_cash_deposit",
"top_up_by_cash_or_cheque",
"transfer_into_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.44739601016044617,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What type of deposits do you accept into my account?
|
[] |
[
"transfer_into_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.36909615993499756,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I top up using a cheque?
|
[] |
[
"balance_not_updated_after_cheque_or_cash_deposit",
"top_up_by_cash_or_cheque"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4297187924385071,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can you top-up a card with a cheque?
|
[] |
[
"balance_not_updated_after_cheque_or_cash_deposit",
"top_up_by_cash_or_cheque"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.42198967933654785,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I need to top up cash, How do I do it?
|
[] |
[
"top_up_by_cash_or_cheque"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.4197487533092499,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I'm looking for the option to top up by cheque.
|
[] |
[
"balance_not_updated_after_cheque_or_cash_deposit",
"top_up_by_cash_or_cheque"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4088962972164154,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What locations can I top up with cash?
|
[] |
[
"top_up_by_cash_or_cheque"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.399362713098526,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I want to top up using cash, where can I do that?
|
[] |
[
"top_up_by_cash_or_cheque"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.40755411982536316,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
is there a way to do top up with cash deposit
|
[] |
[
"top_up_by_cash_or_cheque"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.40449801087379456,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Where are the options to top up with a cheque on my account?
|
[] |
[
"balance_not_updated_after_cheque_or_cash_deposit",
"top_up_by_cash_or_cheque"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4409051537513733,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I use cash to top up my account?
|
[] |
[
"top_up_by_cash_or_cheque",
"transfer_into_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.39874324202537537,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How can I top up with cash?
|
[] |
[
"top_up_by_cash_or_cheque"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.4328714907169342,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Will you accept a cheque to top up my account?
|
[] |
[
"balance_not_updated_after_cheque_or_cash_deposit",
"top_up_by_cash_or_cheque",
"transfer_into_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.40975019335746765,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How can I top up with this cheque I got?
|
[] |
[
"balance_not_updated_after_cheque_or_cash_deposit",
"top_up_by_cash_or_cheque"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4153994023799896,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What methods can I use to top up my account?
|
[] |
[
"top_up_by_card_charge",
"transfer_into_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.42693665623664856,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Is cash good to top up with?
|
[] |
[
"top_up_by_cash_or_cheque"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.4589831829071045,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
how come i can't find anywhere to load using cash
|
[] |
[
"cash_withdrawal_not_recognised"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3674229085445404,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What can I pay with? Does cash work?
|
[] |
[
"receiving_money",
"top_up_by_cash_or_cheque"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.37017855048179626,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How do I deposit cash into my account?
|
[] |
[
"transfer_into_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3624521791934967,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why can't I top up with a cheque?
|
[] |
[
"balance_not_updated_after_cheque_or_cash_deposit",
"top_up_by_cash_or_cheque"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4444498121738434,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I send a cheque to do my top ups?
|
[] |
[
"top_up_by_cash_or_cheque"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4319573640823364,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I top up my account with a cheque?
|
[] |
[
"balance_not_updated_after_cheque_or_cash_deposit",
"top_up_by_cash_or_cheque",
"transfer_into_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4218524992465973,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I want to do a cash top-up
|
[] |
[
"top_up_by_cash_or_cheque"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.40979626774787903,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I have a cheque here, can I use it to top off my account?
|
[] |
[
"top_up_by_cash_or_cheque",
"transfer_into_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4352149963378906,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I want to top-up using cash
|
[] |
[
"top_up_by_cash_or_cheque"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.42527899146080017,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How can I top-up my card?
|
[] |
[
"top_up_by_card_charge"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.4228470027446747,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I submit a check or cash payment?
|
[] |
[
"receiving_money",
"top_up_by_cash_or_cheque"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3868917226791382,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Do you accept checks?
|
[] |
[
"card_acceptance"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.43737268447875977,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How do I receive my physical card
|
[] |
[
"get_physical_card",
"order_physical_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3839878737926483,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I want a card. What is the procedure?
|
[] | null |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.36611661314964294,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What do you charge for physical cards?
|
[] |
[
"exchange_charge",
"get_physical_card",
"top_up_by_card_charge"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.38020890951156616,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Where can I get my card at?
|
[] |
[
"get_physical_card",
"getting_spare_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.38748180866241455,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
price of physical card
|
[] |
[
"get_physical_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.34431150555610657,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Please, how do I order a card?
|
[] |
[
"order_physical_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3521166741847992,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Send me a physical card
|
[] |
[
"get_physical_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3473024070262909,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I want to order a card. Where do you deliver to?
|
[] |
[
"card_arrival",
"order_physical_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.36925575137138367,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I request a physical card?
|
[] |
[
"get_physical_card",
"request_refund"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3560371696949005,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Is there a charge for physical cards
|
[] |
[
"card_payment_fee_charged",
"exchange_charge",
"get_physical_card",
"top_up_by_card_charge"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3642752170562744,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Do you charge for physical cards
|
[] |
[
"card_payment_fee_charged",
"get_physical_card",
"top_up_by_card_charge"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.372414231300354,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Do you ship cards to where I live?
|
[] |
[
"card_arrival",
"country_support"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.35427969694137573,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
For physical cards, do you charge?
|
[] |
[
"exchange_charge",
"top_up_by_card_charge"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.37875044345855713,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I need to get an actual card so that I can use it for in person transactions. How would I do this?
|
[] |
[
"edit_personal_details"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3970206677913666,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Will I get a real card?
|
[] | null |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.363676518201828,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Where can you deliver cards?
|
[] |
[
"card_arrival"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.34764865040779114,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Where are cards delivered to?
|
[] |
[
"card_arrival"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.37039831280708313,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Please tell me how to get a physical card.
|
[] |
[
"get_physical_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3588946759700775,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What is the charge for a physical card?
|
[] |
[
"exchange_charge",
"get_physical_card",
"top_up_by_card_charge"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3848024308681488,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Is a non-electronic card available as well
|
[] | null |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3972260057926178,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
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