context
stringlengths 136
615
| goal
stringclasses 96
values | metadata
stringlengths 524
1.21k
| message_history
stringlengths 2
4.85k
| output
stringlengths 1
250
| turn
int64 1
39
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|---|---|---|---|---|---|
Customer name is chloe zhang. membership level is bronze. phone number is (941) 017-5578. delivery address is 8684 circle drive baltimore, ca 90409.
|
storewide_query: membership_2
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "bronze", "phone": "(941) 017-5578"}, "order": {"street_address": "8684 circle drive", "full_address": "8684 circle drive baltimore, ca 90409", "city": "baltimore", "state": "ca", "zip_code": "90409"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_2"}, "total_dialogue_turns": 13, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_2", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for shopping with AcmeBrands! How may I help you?"}, {"role": "user", "content": "How would I get membership?"}, {"role": "assistant", "content": "Membership isn't something you can buy up front. You earn a membership by making purchases over time."}, {"role": "assistant", "content": "To earn bronze, you need to spend $500 over a year. For silver, spend $1000 over a year, and for gold, spend $2000 over a year and fill out a brief questionnaire."}, {"role": "assistant", "content": "Does that help?"}]
|
Thanks for the info.
| 2 |
Customer name is chloe zhang. membership level is bronze. phone number is (941) 017-5578. delivery address is 8684 circle drive baltimore, ca 90409.
|
storewide_query: membership_2
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "bronze", "phone": "(941) 017-5578"}, "order": {"street_address": "8684 circle drive", "full_address": "8684 circle drive baltimore, ca 90409", "city": "baltimore", "state": "ca", "zip_code": "90409"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_2"}, "total_dialogue_turns": 13, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_2", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for shopping with AcmeBrands! How may I help you?"}, {"role": "user", "content": "How would I get membership?"}, {"role": "assistant", "content": "Membership isn't something you can buy up front. You earn a membership by making purchases over time."}, {"role": "assistant", "content": "To earn bronze, you need to spend $500 over a year. For silver, spend $1000 over a year, and for gold, spend $2000 over a year and fill out a brief questionnaire."}, {"role": "assistant", "content": "Does that help?"}, {"role": "user", "content": "Thanks for the info."}]
|
yes
| 3 |
Customer name is chloe zhang. membership level is bronze. phone number is (941) 017-5578. delivery address is 8684 circle drive baltimore, ca 90409.
|
storewide_query: membership_2
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "bronze", "phone": "(941) 017-5578"}, "order": {"street_address": "8684 circle drive", "full_address": "8684 circle drive baltimore, ca 90409", "city": "baltimore", "state": "ca", "zip_code": "90409"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_2"}, "total_dialogue_turns": 13, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_2", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for shopping with AcmeBrands! How may I help you?"}, {"role": "user", "content": "How would I get membership?"}, {"role": "assistant", "content": "Membership isn't something you can buy up front. You earn a membership by making purchases over time."}, {"role": "assistant", "content": "To earn bronze, you need to spend $500 over a year. For silver, spend $1000 over a year, and for gold, spend $2000 over a year and fill out a brief questionnaire."}, {"role": "assistant", "content": "Does that help?"}, {"role": "user", "content": "Thanks for the info."}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Okay. Is there anything else I can help you with?"}]
|
That's all for today!
| 4 |
Customer name is albert sanders. membership level is bronze. email is as548082@email.com. phone number is (931) 729-9694. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7619 1st ave jacksonville, ny 36195.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "as548082@email.com", "member_level": "bronze", "phone": "(931) 729-9694", "username": "as548082"}, "order": {"street_address": "7619 1st ave", "full_address": "7619 1st ave jacksonville, ny 36195", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ny", "zip_code": "36195"}, "product": {"names": ["michael_kors jeans"], "amounts": [94]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi, how may I help you?"}]
|
Hi, I am having issues with the site. Everytime I do a search unrelated items come up.
| 1 |
Customer name is albert sanders. membership level is bronze. email is as548082@email.com. phone number is (931) 729-9694. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7619 1st ave jacksonville, ny 36195.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "as548082@email.com", "member_level": "bronze", "phone": "(931) 729-9694", "username": "as548082"}, "order": {"street_address": "7619 1st ave", "full_address": "7619 1st ave jacksonville, ny 36195", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ny", "zip_code": "36195"}, "product": {"names": ["michael_kors jeans"], "amounts": [94]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi, how may I help you?"}, {"role": "user", "content": "Hi, I am having issues with the site. Everytime I do a search unrelated items come up."}, {"role": "assistant", "content": "Sorry that's happening"}, {"role": "assistant", "content": "First I will write a report so our website team can work on it"}]
|
ok
| 2 |
Customer name is albert sanders. membership level is bronze. email is as548082@email.com. phone number is (931) 729-9694. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7619 1st ave jacksonville, ny 36195.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "as548082@email.com", "member_level": "bronze", "phone": "(931) 729-9694", "username": "as548082"}, "order": {"street_address": "7619 1st ave", "full_address": "7619 1st ave jacksonville, ny 36195", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ny", "zip_code": "36195"}, "product": {"names": ["michael_kors jeans"], "amounts": [94]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi, how may I help you?"}, {"role": "user", "content": "Hi, I am having issues with the site. Everytime I do a search unrelated items come up."}, {"role": "assistant", "content": "Sorry that's happening"}, {"role": "assistant", "content": "First I will write a report so our website team can work on it"}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "Next, can you try logging out of your account and then logging back in? This can sometimes fix the issue"}]
|
okay. I attempted that and it is still happening.
| 3 |
Customer name is albert sanders. membership level is bronze. email is as548082@email.com. phone number is (931) 729-9694. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7619 1st ave jacksonville, ny 36195.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "as548082@email.com", "member_level": "bronze", "phone": "(931) 729-9694", "username": "as548082"}, "order": {"street_address": "7619 1st ave", "full_address": "7619 1st ave jacksonville, ny 36195", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ny", "zip_code": "36195"}, "product": {"names": ["michael_kors jeans"], "amounts": [94]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi, how may I help you?"}, {"role": "user", "content": "Hi, I am having issues with the site. Everytime I do a search unrelated items come up."}, {"role": "assistant", "content": "Sorry that's happening"}, {"role": "assistant", "content": "First I will write a report so our website team can work on it"}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "Next, can you try logging out of your account and then logging back in? This can sometimes fix the issue"}, {"role": "user", "content": "okay. I attempted that and it is still happening."}, {"role": "assistant", "content": "ok."}, {"role": "assistant", "content": "Can you try clearing the cookies from your browser? I can explain how if you need me to."}, {"role": "assistant", "content": "This will often fix it"}]
|
Tried that and that seems to have helped!
| 4 |
Customer name is albert sanders. membership level is bronze. email is as548082@email.com. phone number is (931) 729-9694. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7619 1st ave jacksonville, ny 36195.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "as548082@email.com", "member_level": "bronze", "phone": "(931) 729-9694", "username": "as548082"}, "order": {"street_address": "7619 1st ave", "full_address": "7619 1st ave jacksonville, ny 36195", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ny", "zip_code": "36195"}, "product": {"names": ["michael_kors jeans"], "amounts": [94]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi, how may I help you?"}, {"role": "user", "content": "Hi, I am having issues with the site. Everytime I do a search unrelated items come up."}, {"role": "assistant", "content": "Sorry that's happening"}, {"role": "assistant", "content": "First I will write a report so our website team can work on it"}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "Next, can you try logging out of your account and then logging back in? This can sometimes fix the issue"}, {"role": "user", "content": "okay. I attempted that and it is still happening."}, {"role": "assistant", "content": "ok."}, {"role": "assistant", "content": "Can you try clearing the cookies from your browser? I can explain how if you need me to."}, {"role": "assistant", "content": "This will often fix it"}, {"role": "user", "content": "Tried that and that seems to have helped!"}, {"role": "assistant", "content": "Great!"}, {"role": "assistant", "content": "Can I help with anything else?"}]
|
That is all for today.
| 5 |
Customer name is albert sanders. membership level is bronze. email is as548082@email.com. phone number is (931) 729-9694. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7619 1st ave jacksonville, ny 36195.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "as548082@email.com", "member_level": "bronze", "phone": "(931) 729-9694", "username": "as548082"}, "order": {"street_address": "7619 1st ave", "full_address": "7619 1st ave jacksonville, ny 36195", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ny", "zip_code": "36195"}, "product": {"names": ["michael_kors jeans"], "amounts": [94]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi, how may I help you?"}, {"role": "user", "content": "Hi, I am having issues with the site. Everytime I do a search unrelated items come up."}, {"role": "assistant", "content": "Sorry that's happening"}, {"role": "assistant", "content": "First I will write a report so our website team can work on it"}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "Next, can you try logging out of your account and then logging back in? This can sometimes fix the issue"}, {"role": "user", "content": "okay. I attempted that and it is still happening."}, {"role": "assistant", "content": "ok."}, {"role": "assistant", "content": "Can you try clearing the cookies from your browser? I can explain how if you need me to."}, {"role": "assistant", "content": "This will often fix it"}, {"role": "user", "content": "Tried that and that seems to have helped!"}, {"role": "assistant", "content": "Great!"}, {"role": "assistant", "content": "Can I help with anything else?"}, {"role": "user", "content": "That is all for today."}, {"role": "assistant", "content": "ok, have a great day"}]
|
you too!
| 6 |
Customer name is crystal minh. membership level is bronze. email is cm113775@email.com. phone number is (272) 902-9544. order ID is 6730536166. purchase date was 2019-08-09. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. payment method is paypal. delivery address is 5897 kennedy st baltimore, wa 54433.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "cm113775@email.com", "member_level": "bronze", "phone": "(272) 902-9544", "username": "cm113775"}, "order": {"street_address": "5897 kennedy st", "full_address": "5897 kennedy st baltimore, wa 54433", "city": "baltimore", "num_products": "1", "order_id": "6730536166", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-08-09", "state": "wa", "zip_code": "54433"}, "product": {"names": ["calvin_klein jeans"], "amounts": [69]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}]
|
Hi. I am checking on my refund?
| 1 |
Customer name is crystal minh. membership level is bronze. email is cm113775@email.com. phone number is (272) 902-9544. order ID is 6730536166. purchase date was 2019-08-09. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. payment method is paypal. delivery address is 5897 kennedy st baltimore, wa 54433.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "cm113775@email.com", "member_level": "bronze", "phone": "(272) 902-9544", "username": "cm113775"}, "order": {"street_address": "5897 kennedy st", "full_address": "5897 kennedy st baltimore, wa 54433", "city": "baltimore", "num_products": "1", "order_id": "6730536166", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-08-09", "state": "wa", "zip_code": "54433"}, "product": {"names": ["calvin_klein jeans"], "amounts": [69]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi. I am checking on my refund?"}, {"role": "assistant", "content": "May I have your full name or your account ID?"}]
|
Crystal Minh, I don't know my account ID, but I have on order ID.
| 2 |
Customer name is crystal minh. membership level is bronze. email is cm113775@email.com. phone number is (272) 902-9544. order ID is 6730536166. purchase date was 2019-08-09. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. payment method is paypal. delivery address is 5897 kennedy st baltimore, wa 54433.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "cm113775@email.com", "member_level": "bronze", "phone": "(272) 902-9544", "username": "cm113775"}, "order": {"street_address": "5897 kennedy st", "full_address": "5897 kennedy st baltimore, wa 54433", "city": "baltimore", "num_products": "1", "order_id": "6730536166", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-08-09", "state": "wa", "zip_code": "54433"}, "product": {"names": ["calvin_klein jeans"], "amounts": [69]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi. I am checking on my refund?"}, {"role": "assistant", "content": "May I have your full name or your account ID?"}, {"role": "user", "content": "Crystal Minh, I don't know my account ID, but I have on order ID."}]
|
*an
| 3 |
Customer name is crystal minh. membership level is bronze. email is cm113775@email.com. phone number is (272) 902-9544. order ID is 6730536166. purchase date was 2019-08-09. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. payment method is paypal. delivery address is 5897 kennedy st baltimore, wa 54433.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "cm113775@email.com", "member_level": "bronze", "phone": "(272) 902-9544", "username": "cm113775"}, "order": {"street_address": "5897 kennedy st", "full_address": "5897 kennedy st baltimore, wa 54433", "city": "baltimore", "num_products": "1", "order_id": "6730536166", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-08-09", "state": "wa", "zip_code": "54433"}, "product": {"names": ["calvin_klein jeans"], "amounts": [69]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi. I am checking on my refund?"}, {"role": "assistant", "content": "May I have your full name or your account ID?"}, {"role": "user", "content": "Crystal Minh, I don't know my account ID, but I have on order ID."}, {"role": "user", "content": "*an"}]
|
6730536166
| 4 |
Customer name is crystal minh. membership level is bronze. email is cm113775@email.com. phone number is (272) 902-9544. order ID is 6730536166. purchase date was 2019-08-09. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. payment method is paypal. delivery address is 5897 kennedy st baltimore, wa 54433.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "cm113775@email.com", "member_level": "bronze", "phone": "(272) 902-9544", "username": "cm113775"}, "order": {"street_address": "5897 kennedy st", "full_address": "5897 kennedy st baltimore, wa 54433", "city": "baltimore", "num_products": "1", "order_id": "6730536166", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-08-09", "state": "wa", "zip_code": "54433"}, "product": {"names": ["calvin_klein jeans"], "amounts": [69]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi. I am checking on my refund?"}, {"role": "assistant", "content": "May I have your full name or your account ID?"}, {"role": "user", "content": "Crystal Minh, I don't know my account ID, but I have on order ID."}, {"role": "user", "content": "*an"}, {"role": "user", "content": "6730536166"}, {"role": "assistant", "content": "May I have your username and email address?"}]
|
username is cm113775, email is cm113775@email.com
| 5 |
Customer name is crystal minh. membership level is bronze. email is cm113775@email.com. phone number is (272) 902-9544. order ID is 6730536166. purchase date was 2019-08-09. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. payment method is paypal. delivery address is 5897 kennedy st baltimore, wa 54433.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "cm113775@email.com", "member_level": "bronze", "phone": "(272) 902-9544", "username": "cm113775"}, "order": {"street_address": "5897 kennedy st", "full_address": "5897 kennedy st baltimore, wa 54433", "city": "baltimore", "num_products": "1", "order_id": "6730536166", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-08-09", "state": "wa", "zip_code": "54433"}, "product": {"names": ["calvin_klein jeans"], "amounts": [69]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi. I am checking on my refund?"}, {"role": "assistant", "content": "May I have your full name or your account ID?"}, {"role": "user", "content": "Crystal Minh, I don't know my account ID, but I have on order ID."}, {"role": "user", "content": "*an"}, {"role": "user", "content": "6730536166"}, {"role": "assistant", "content": "May I have your username and email address?"}, {"role": "user", "content": "username is cm113775, email is cm113775@email.com"}, {"role": "assistant", "content": "Your refund is currently in progress..."}]
|
oh, super! do you know how that refund will be coming back to me?
| 6 |
Customer name is crystal minh. membership level is bronze. email is cm113775@email.com. phone number is (272) 902-9544. order ID is 6730536166. purchase date was 2019-08-09. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. payment method is paypal. delivery address is 5897 kennedy st baltimore, wa 54433.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "cm113775@email.com", "member_level": "bronze", "phone": "(272) 902-9544", "username": "cm113775"}, "order": {"street_address": "5897 kennedy st", "full_address": "5897 kennedy st baltimore, wa 54433", "city": "baltimore", "num_products": "1", "order_id": "6730536166", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-08-09", "state": "wa", "zip_code": "54433"}, "product": {"names": ["calvin_klein jeans"], "amounts": [69]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi. I am checking on my refund?"}, {"role": "assistant", "content": "May I have your full name or your account ID?"}, {"role": "user", "content": "Crystal Minh, I don't know my account ID, but I have on order ID."}, {"role": "user", "content": "*an"}, {"role": "user", "content": "6730536166"}, {"role": "assistant", "content": "May I have your username and email address?"}, {"role": "user", "content": "username is cm113775, email is cm113775@email.com"}, {"role": "assistant", "content": "Your refund is currently in progress..."}, {"role": "user", "content": "oh, super! do you know how that refund will be coming back to me?"}, {"role": "assistant", "content": "It will be done using your original payment method."}]
|
okay. thank you!
| 7 |
Customer name is crystal minh. membership level is bronze. email is cm113775@email.com. phone number is (272) 902-9544. order ID is 6730536166. purchase date was 2019-08-09. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. payment method is paypal. delivery address is 5897 kennedy st baltimore, wa 54433.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "cm113775@email.com", "member_level": "bronze", "phone": "(272) 902-9544", "username": "cm113775"}, "order": {"street_address": "5897 kennedy st", "full_address": "5897 kennedy st baltimore, wa 54433", "city": "baltimore", "num_products": "1", "order_id": "6730536166", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-08-09", "state": "wa", "zip_code": "54433"}, "product": {"names": ["calvin_klein jeans"], "amounts": [69]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi. I am checking on my refund?"}, {"role": "assistant", "content": "May I have your full name or your account ID?"}, {"role": "user", "content": "Crystal Minh, I don't know my account ID, but I have on order ID."}, {"role": "user", "content": "*an"}, {"role": "user", "content": "6730536166"}, {"role": "assistant", "content": "May I have your username and email address?"}, {"role": "user", "content": "username is cm113775, email is cm113775@email.com"}, {"role": "assistant", "content": "Your refund is currently in progress..."}, {"role": "user", "content": "oh, super! do you know how that refund will be coming back to me?"}, {"role": "assistant", "content": "It will be done using your original payment method."}, {"role": "user", "content": "okay. thank you!"}, {"role": "assistant", "content": "I can change that method for you if you wish."}]
|
I think I probably used PayPal, so if it comes back that way, that's fine.
| 8 |
Customer name is crystal minh. membership level is bronze. email is cm113775@email.com. phone number is (272) 902-9544. order ID is 6730536166. purchase date was 2019-08-09. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. payment method is paypal. delivery address is 5897 kennedy st baltimore, wa 54433.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "cm113775@email.com", "member_level": "bronze", "phone": "(272) 902-9544", "username": "cm113775"}, "order": {"street_address": "5897 kennedy st", "full_address": "5897 kennedy st baltimore, wa 54433", "city": "baltimore", "num_products": "1", "order_id": "6730536166", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-08-09", "state": "wa", "zip_code": "54433"}, "product": {"names": ["calvin_klein jeans"], "amounts": [69]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi. I am checking on my refund?"}, {"role": "assistant", "content": "May I have your full name or your account ID?"}, {"role": "user", "content": "Crystal Minh, I don't know my account ID, but I have on order ID."}, {"role": "user", "content": "*an"}, {"role": "user", "content": "6730536166"}, {"role": "assistant", "content": "May I have your username and email address?"}, {"role": "user", "content": "username is cm113775, email is cm113775@email.com"}, {"role": "assistant", "content": "Your refund is currently in progress..."}, {"role": "user", "content": "oh, super! do you know how that refund will be coming back to me?"}, {"role": "assistant", "content": "It will be done using your original payment method."}, {"role": "user", "content": "okay. thank you!"}, {"role": "assistant", "content": "I can change that method for you if you wish."}, {"role": "user", "content": "I think I probably used PayPal, so if it comes back that way, that's fine."}, {"role": "assistant", "content": "Ok, is there anything else I can help you with today?"}]
|
No, that's it. Thank you!
| 9 |
Customer name is joyce wu. membership level is guest. phone number is (248) 124-7433. delivery address is 5814 2nd ave jacksonville, wa 39436.
|
storewide_query: timing_3
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "guest", "phone": "(248) 124-7433"}, "order": {"street_address": "5814 2nd ave", "full_address": "5814 2nd ave jacksonville, wa 39436", "city": "jacksonville", "state": "wa", "zip_code": "39436"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_3"}, "total_dialogue_turns": 10, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "timing_3", "customer_name": "joyce wu", "member_level": "guest"}
|
[]
|
when does the sale end
| 1 |
Customer name is joyce wu. membership level is guest. phone number is (248) 124-7433. delivery address is 5814 2nd ave jacksonville, wa 39436.
|
storewide_query: timing_3
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "guest", "phone": "(248) 124-7433"}, "order": {"street_address": "5814 2nd ave", "full_address": "5814 2nd ave jacksonville, wa 39436", "city": "jacksonville", "state": "wa", "zip_code": "39436"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_3"}, "total_dialogue_turns": 10, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "timing_3", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "user", "content": "when does the sale end"}, {"role": "assistant", "content": "sure let me check"}, {"role": "assistant", "content": "This year, the annual sale started on January 23rd and ended on January 31st."}]
|
great thank you
| 2 |
Customer name is joyce wu. membership level is guest. phone number is (248) 124-7433. delivery address is 5814 2nd ave jacksonville, wa 39436.
|
storewide_query: timing_3
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "guest", "phone": "(248) 124-7433"}, "order": {"street_address": "5814 2nd ave", "full_address": "5814 2nd ave jacksonville, wa 39436", "city": "jacksonville", "state": "wa", "zip_code": "39436"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_3"}, "total_dialogue_turns": 10, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "timing_3", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "user", "content": "when does the sale end"}, {"role": "assistant", "content": "sure let me check"}, {"role": "assistant", "content": "This year, the annual sale started on January 23rd and ended on January 31st."}, {"role": "user", "content": "great thank you"}, {"role": "assistant", "content": "Subscribe to our newsletter for the next one!"}, {"role": "assistant", "content": "do you have any other questions"}]
|
no thx
| 3 |
Customer name is chloe zhang. membership level is bronze. email is czhang94@email.com. phone number is (034) 840-7628. order ID is 1553732700. purchase date was 2020-01-21. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/guess-shirt.jpeg'}]. payment method is credit card. delivery address is 4311 primrose ave raleigh, ca 21773.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "czhang94@email.com", "member_level": "bronze", "phone": "(034) 840-7628", "username": "czhang94"}, "order": {"street_address": "4311 primrose ave", "full_address": "4311 primrose ave raleigh, ca 21773", "city": "raleigh", "num_products": "1", "order_id": "1553732700", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-01-21", "state": "ca", "zip_code": "21773"}, "product": {"names": ["guess shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}]
|
II need a refund because i bought something but i don't want it anymore
| 1 |
Customer name is chloe zhang. membership level is bronze. email is czhang94@email.com. phone number is (034) 840-7628. order ID is 1553732700. purchase date was 2020-01-21. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/guess-shirt.jpeg'}]. payment method is credit card. delivery address is 4311 primrose ave raleigh, ca 21773.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "czhang94@email.com", "member_level": "bronze", "phone": "(034) 840-7628", "username": "czhang94"}, "order": {"street_address": "4311 primrose ave", "full_address": "4311 primrose ave raleigh, ca 21773", "city": "raleigh", "num_products": "1", "order_id": "1553732700", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-01-21", "state": "ca", "zip_code": "21773"}, "product": {"names": ["guess shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "II need a refund because i bought something but i don't want it anymore"}]
|
so i want to refudn it before it ships
| 2 |
Customer name is chloe zhang. membership level is bronze. email is czhang94@email.com. phone number is (034) 840-7628. order ID is 1553732700. purchase date was 2020-01-21. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/guess-shirt.jpeg'}]. payment method is credit card. delivery address is 4311 primrose ave raleigh, ca 21773.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "czhang94@email.com", "member_level": "bronze", "phone": "(034) 840-7628", "username": "czhang94"}, "order": {"street_address": "4311 primrose ave", "full_address": "4311 primrose ave raleigh, ca 21773", "city": "raleigh", "num_products": "1", "order_id": "1553732700", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-01-21", "state": "ca", "zip_code": "21773"}, "product": {"names": ["guess shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "II need a refund because i bought something but i don't want it anymore"}, {"role": "user", "content": "so i want to refudn it before it ships"}, {"role": "assistant", "content": "Okay, I can help with that. Could I have your full name, please?"}]
|
Chloe Zhang
| 3 |
Customer name is chloe zhang. membership level is bronze. email is czhang94@email.com. phone number is (034) 840-7628. order ID is 1553732700. purchase date was 2020-01-21. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/guess-shirt.jpeg'}]. payment method is credit card. delivery address is 4311 primrose ave raleigh, ca 21773.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "czhang94@email.com", "member_level": "bronze", "phone": "(034) 840-7628", "username": "czhang94"}, "order": {"street_address": "4311 primrose ave", "full_address": "4311 primrose ave raleigh, ca 21773", "city": "raleigh", "num_products": "1", "order_id": "1553732700", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-01-21", "state": "ca", "zip_code": "21773"}, "product": {"names": ["guess shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "II need a refund because i bought something but i don't want it anymore"}, {"role": "user", "content": "so i want to refudn it before it ships"}, {"role": "assistant", "content": "Okay, I can help with that. Could I have your full name, please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Hi, Chloe. Could I also get your username, email, and order ID to pull up the purchase?"}]
|
Username: czhang94
| 4 |
Customer name is chloe zhang. membership level is bronze. email is czhang94@email.com. phone number is (034) 840-7628. order ID is 1553732700. purchase date was 2020-01-21. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/guess-shirt.jpeg'}]. payment method is credit card. delivery address is 4311 primrose ave raleigh, ca 21773.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "czhang94@email.com", "member_level": "bronze", "phone": "(034) 840-7628", "username": "czhang94"}, "order": {"street_address": "4311 primrose ave", "full_address": "4311 primrose ave raleigh, ca 21773", "city": "raleigh", "num_products": "1", "order_id": "1553732700", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-01-21", "state": "ca", "zip_code": "21773"}, "product": {"names": ["guess shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "II need a refund because i bought something but i don't want it anymore"}, {"role": "user", "content": "so i want to refudn it before it ships"}, {"role": "assistant", "content": "Okay, I can help with that. Could I have your full name, please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Hi, Chloe. Could I also get your username, email, and order ID to pull up the purchase?"}, {"role": "user", "content": "Username: czhang94"}]
|
Email Address: czhang94@email.com
| 5 |
Customer name is chloe zhang. membership level is bronze. email is czhang94@email.com. phone number is (034) 840-7628. order ID is 1553732700. purchase date was 2020-01-21. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/guess-shirt.jpeg'}]. payment method is credit card. delivery address is 4311 primrose ave raleigh, ca 21773.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "czhang94@email.com", "member_level": "bronze", "phone": "(034) 840-7628", "username": "czhang94"}, "order": {"street_address": "4311 primrose ave", "full_address": "4311 primrose ave raleigh, ca 21773", "city": "raleigh", "num_products": "1", "order_id": "1553732700", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-01-21", "state": "ca", "zip_code": "21773"}, "product": {"names": ["guess shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "II need a refund because i bought something but i don't want it anymore"}, {"role": "user", "content": "so i want to refudn it before it ships"}, {"role": "assistant", "content": "Okay, I can help with that. Could I have your full name, please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Hi, Chloe. Could I also get your username, email, and order ID to pull up the purchase?"}, {"role": "user", "content": "Username: czhang94"}, {"role": "user", "content": "Email Address: czhang94@email.com"}]
|
Order ID: 1553732700
| 6 |
Customer name is chloe zhang. membership level is bronze. email is czhang94@email.com. phone number is (034) 840-7628. order ID is 1553732700. purchase date was 2020-01-21. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/guess-shirt.jpeg'}]. payment method is credit card. delivery address is 4311 primrose ave raleigh, ca 21773.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "czhang94@email.com", "member_level": "bronze", "phone": "(034) 840-7628", "username": "czhang94"}, "order": {"street_address": "4311 primrose ave", "full_address": "4311 primrose ave raleigh, ca 21773", "city": "raleigh", "num_products": "1", "order_id": "1553732700", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-01-21", "state": "ca", "zip_code": "21773"}, "product": {"names": ["guess shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "II need a refund because i bought something but i don't want it anymore"}, {"role": "user", "content": "so i want to refudn it before it ships"}, {"role": "assistant", "content": "Okay, I can help with that. Could I have your full name, please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Hi, Chloe. Could I also get your username, email, and order ID to pull up the purchase?"}, {"role": "user", "content": "Username: czhang94"}, {"role": "user", "content": "Email Address: czhang94@email.com"}, {"role": "user", "content": "Order ID: 1553732700"}, {"role": "assistant", "content": "Thanks. How would you like the refund processed?"}]
|
to my oriignal credit card
| 7 |
Customer name is chloe zhang. membership level is bronze. email is czhang94@email.com. phone number is (034) 840-7628. order ID is 1553732700. purchase date was 2020-01-21. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/guess-shirt.jpeg'}]. payment method is credit card. delivery address is 4311 primrose ave raleigh, ca 21773.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "czhang94@email.com", "member_level": "bronze", "phone": "(034) 840-7628", "username": "czhang94"}, "order": {"street_address": "4311 primrose ave", "full_address": "4311 primrose ave raleigh, ca 21773", "city": "raleigh", "num_products": "1", "order_id": "1553732700", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-01-21", "state": "ca", "zip_code": "21773"}, "product": {"names": ["guess shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "II need a refund because i bought something but i don't want it anymore"}, {"role": "user", "content": "so i want to refudn it before it ships"}, {"role": "assistant", "content": "Okay, I can help with that. Could I have your full name, please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Hi, Chloe. Could I also get your username, email, and order ID to pull up the purchase?"}, {"role": "user", "content": "Username: czhang94"}, {"role": "user", "content": "Email Address: czhang94@email.com"}, {"role": "user", "content": "Order ID: 1553732700"}, {"role": "assistant", "content": "Thanks. How would you like the refund processed?"}, {"role": "user", "content": "to my oriignal credit card"}, {"role": "assistant", "content": "Okay, and what is your account ID?"}]
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i dont know it
| 8 |
Customer name is chloe zhang. membership level is bronze. email is czhang94@email.com. phone number is (034) 840-7628. order ID is 1553732700. purchase date was 2020-01-21. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/guess-shirt.jpeg'}]. payment method is credit card. delivery address is 4311 primrose ave raleigh, ca 21773.
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product_defect: refund_initiate
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "czhang94@email.com", "member_level": "bronze", "phone": "(034) 840-7628", "username": "czhang94"}, "order": {"street_address": "4311 primrose ave", "full_address": "4311 primrose ave raleigh, ca 21773", "city": "raleigh", "num_products": "1", "order_id": "1553732700", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-01-21", "state": "ca", "zip_code": "21773"}, "product": {"names": ["guess shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "II need a refund because i bought something but i don't want it anymore"}, {"role": "user", "content": "so i want to refudn it before it ships"}, {"role": "assistant", "content": "Okay, I can help with that. Could I have your full name, please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Hi, Chloe. Could I also get your username, email, and order ID to pull up the purchase?"}, {"role": "user", "content": "Username: czhang94"}, {"role": "user", "content": "Email Address: czhang94@email.com"}, {"role": "user", "content": "Order ID: 1553732700"}, {"role": "assistant", "content": "Thanks. How would you like the refund processed?"}, {"role": "user", "content": "to my oriignal credit card"}, {"role": "assistant", "content": "Okay, and what is your account ID?"}, {"role": "user", "content": "i dont know it"}, {"role": "assistant", "content": "Do you know the shipping status of your order?"}]
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no sorry
| 9 |
Customer name is chloe zhang. membership level is bronze. email is czhang94@email.com. phone number is (034) 840-7628. order ID is 1553732700. purchase date was 2020-01-21. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/guess-shirt.jpeg'}]. payment method is credit card. delivery address is 4311 primrose ave raleigh, ca 21773.
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product_defect: refund_initiate
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "czhang94@email.com", "member_level": "bronze", "phone": "(034) 840-7628", "username": "czhang94"}, "order": {"street_address": "4311 primrose ave", "full_address": "4311 primrose ave raleigh, ca 21773", "city": "raleigh", "num_products": "1", "order_id": "1553732700", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-01-21", "state": "ca", "zip_code": "21773"}, "product": {"names": ["guess shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "II need a refund because i bought something but i don't want it anymore"}, {"role": "user", "content": "so i want to refudn it before it ships"}, {"role": "assistant", "content": "Okay, I can help with that. Could I have your full name, please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Hi, Chloe. Could I also get your username, email, and order ID to pull up the purchase?"}, {"role": "user", "content": "Username: czhang94"}, {"role": "user", "content": "Email Address: czhang94@email.com"}, {"role": "user", "content": "Order ID: 1553732700"}, {"role": "assistant", "content": "Thanks. How would you like the refund processed?"}, {"role": "user", "content": "to my oriignal credit card"}, {"role": "assistant", "content": "Okay, and what is your account ID?"}, {"role": "user", "content": "i dont know it"}, {"role": "assistant", "content": "Do you know the shipping status of your order?"}, {"role": "user", "content": "no sorry"}]
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i dont think it has shipped
| 10 |
Customer name is alessandro phoenix. membership level is silver. email is ap994189@email.com. phone number is (245) 589-9762. order ID is 4973477538. purchase date was 2019-11-22. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. payment method is paypal. delivery address is 6496 lincoln ave jacksonville, ny 17178.
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product_defect: return_color
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{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "ap994189@email.com", "member_level": "silver", "phone": "(245) 589-9762", "username": "ap994189"}, "order": {"street_address": "6496 lincoln ave", "full_address": "6496 lincoln ave jacksonville, ny 17178", "city": "jacksonville", "num_products": "1", "order_id": "4973477538", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "purchase_date": "2019-11-22", "state": "ny", "zip_code": "17178"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "alessandro phoenix", "member_level": "silver"}
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[]
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Hi
| 1 |
Customer name is alessandro phoenix. membership level is silver. email is ap994189@email.com. phone number is (245) 589-9762. order ID is 4973477538. purchase date was 2019-11-22. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. payment method is paypal. delivery address is 6496 lincoln ave jacksonville, ny 17178.
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product_defect: return_color
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{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "ap994189@email.com", "member_level": "silver", "phone": "(245) 589-9762", "username": "ap994189"}, "order": {"street_address": "6496 lincoln ave", "full_address": "6496 lincoln ave jacksonville, ny 17178", "city": "jacksonville", "num_products": "1", "order_id": "4973477538", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "purchase_date": "2019-11-22", "state": "ny", "zip_code": "17178"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "alessandro phoenix", "member_level": "silver"}
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[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "how may i help"}]
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I need to return an item because its the wrong color
| 2 |
Customer name is alessandro phoenix. membership level is silver. email is ap994189@email.com. phone number is (245) 589-9762. order ID is 4973477538. purchase date was 2019-11-22. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. payment method is paypal. delivery address is 6496 lincoln ave jacksonville, ny 17178.
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product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "ap994189@email.com", "member_level": "silver", "phone": "(245) 589-9762", "username": "ap994189"}, "order": {"street_address": "6496 lincoln ave", "full_address": "6496 lincoln ave jacksonville, ny 17178", "city": "jacksonville", "num_products": "1", "order_id": "4973477538", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "purchase_date": "2019-11-22", "state": "ny", "zip_code": "17178"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "how may i help"}, {"role": "user", "content": "I need to return an item because its the wrong color"}, {"role": "assistant", "content": "i see, if i understand, i can help you initiate a wrong color item refund today"}, {"role": "assistant", "content": "first i need your full name to pull up the account"}]
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alessandro phoenix
| 3 |
Customer name is alessandro phoenix. membership level is silver. email is ap994189@email.com. phone number is (245) 589-9762. order ID is 4973477538. purchase date was 2019-11-22. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. payment method is paypal. delivery address is 6496 lincoln ave jacksonville, ny 17178.
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product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "ap994189@email.com", "member_level": "silver", "phone": "(245) 589-9762", "username": "ap994189"}, "order": {"street_address": "6496 lincoln ave", "full_address": "6496 lincoln ave jacksonville, ny 17178", "city": "jacksonville", "num_products": "1", "order_id": "4973477538", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "purchase_date": "2019-11-22", "state": "ny", "zip_code": "17178"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "how may i help"}, {"role": "user", "content": "I need to return an item because its the wrong color"}, {"role": "assistant", "content": "i see, if i understand, i can help you initiate a wrong color item refund today"}, {"role": "assistant", "content": "first i need your full name to pull up the account"}, {"role": "user", "content": "alessandro phoenix"}, {"role": "assistant", "content": "i will need your username, email, and order id to pull up the order"}]
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ap994189
| 4 |
Customer name is alessandro phoenix. membership level is silver. email is ap994189@email.com. phone number is (245) 589-9762. order ID is 4973477538. purchase date was 2019-11-22. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. payment method is paypal. delivery address is 6496 lincoln ave jacksonville, ny 17178.
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product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "ap994189@email.com", "member_level": "silver", "phone": "(245) 589-9762", "username": "ap994189"}, "order": {"street_address": "6496 lincoln ave", "full_address": "6496 lincoln ave jacksonville, ny 17178", "city": "jacksonville", "num_products": "1", "order_id": "4973477538", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "purchase_date": "2019-11-22", "state": "ny", "zip_code": "17178"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "how may i help"}, {"role": "user", "content": "I need to return an item because its the wrong color"}, {"role": "assistant", "content": "i see, if i understand, i can help you initiate a wrong color item refund today"}, {"role": "assistant", "content": "first i need your full name to pull up the account"}, {"role": "user", "content": "alessandro phoenix"}, {"role": "assistant", "content": "i will need your username, email, and order id to pull up the order"}, {"role": "user", "content": "ap994189"}]
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ap994189@email.com
| 5 |
Customer name is alessandro phoenix. membership level is silver. email is ap994189@email.com. phone number is (245) 589-9762. order ID is 4973477538. purchase date was 2019-11-22. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. payment method is paypal. delivery address is 6496 lincoln ave jacksonville, ny 17178.
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product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "ap994189@email.com", "member_level": "silver", "phone": "(245) 589-9762", "username": "ap994189"}, "order": {"street_address": "6496 lincoln ave", "full_address": "6496 lincoln ave jacksonville, ny 17178", "city": "jacksonville", "num_products": "1", "order_id": "4973477538", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "purchase_date": "2019-11-22", "state": "ny", "zip_code": "17178"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "how may i help"}, {"role": "user", "content": "I need to return an item because its the wrong color"}, {"role": "assistant", "content": "i see, if i understand, i can help you initiate a wrong color item refund today"}, {"role": "assistant", "content": "first i need your full name to pull up the account"}, {"role": "user", "content": "alessandro phoenix"}, {"role": "assistant", "content": "i will need your username, email, and order id to pull up the order"}, {"role": "user", "content": "ap994189"}, {"role": "user", "content": "ap994189@email.com"}]
|
4973477538
| 6 |
Customer name is alessandro phoenix. membership level is silver. email is ap994189@email.com. phone number is (245) 589-9762. order ID is 4973477538. purchase date was 2019-11-22. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. payment method is paypal. delivery address is 6496 lincoln ave jacksonville, ny 17178.
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product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "ap994189@email.com", "member_level": "silver", "phone": "(245) 589-9762", "username": "ap994189"}, "order": {"street_address": "6496 lincoln ave", "full_address": "6496 lincoln ave jacksonville, ny 17178", "city": "jacksonville", "num_products": "1", "order_id": "4973477538", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "purchase_date": "2019-11-22", "state": "ny", "zip_code": "17178"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "how may i help"}, {"role": "user", "content": "I need to return an item because its the wrong color"}, {"role": "assistant", "content": "i see, if i understand, i can help you initiate a wrong color item refund today"}, {"role": "assistant", "content": "first i need your full name to pull up the account"}, {"role": "user", "content": "alessandro phoenix"}, {"role": "assistant", "content": "i will need your username, email, and order id to pull up the order"}, {"role": "user", "content": "ap994189"}, {"role": "user", "content": "ap994189@email.com"}, {"role": "user", "content": "4973477538"}, {"role": "assistant", "content": "thank you"}]
|
yw
| 7 |
Customer name is alessandro phoenix. membership level is silver. email is ap994189@email.com. phone number is (245) 589-9762. order ID is 4973477538. purchase date was 2019-11-22. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. payment method is paypal. delivery address is 6496 lincoln ave jacksonville, ny 17178.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "ap994189@email.com", "member_level": "silver", "phone": "(245) 589-9762", "username": "ap994189"}, "order": {"street_address": "6496 lincoln ave", "full_address": "6496 lincoln ave jacksonville, ny 17178", "city": "jacksonville", "num_products": "1", "order_id": "4973477538", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "purchase_date": "2019-11-22", "state": "ny", "zip_code": "17178"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "how may i help"}, {"role": "user", "content": "I need to return an item because its the wrong color"}, {"role": "assistant", "content": "i see, if i understand, i can help you initiate a wrong color item refund today"}, {"role": "assistant", "content": "first i need your full name to pull up the account"}, {"role": "user", "content": "alessandro phoenix"}, {"role": "assistant", "content": "i will need your username, email, and order id to pull up the order"}, {"role": "user", "content": "ap994189"}, {"role": "user", "content": "ap994189@email.com"}, {"role": "user", "content": "4973477538"}, {"role": "assistant", "content": "thank you"}, {"role": "user", "content": "yw"}, {"role": "assistant", "content": "and what is your membership level?"}]
|
silver
| 8 |
Customer name is alessandro phoenix. membership level is silver. email is ap994189@email.com. phone number is (245) 589-9762. order ID is 4973477538. purchase date was 2019-11-22. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. payment method is paypal. delivery address is 6496 lincoln ave jacksonville, ny 17178.
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product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "ap994189@email.com", "member_level": "silver", "phone": "(245) 589-9762", "username": "ap994189"}, "order": {"street_address": "6496 lincoln ave", "full_address": "6496 lincoln ave jacksonville, ny 17178", "city": "jacksonville", "num_products": "1", "order_id": "4973477538", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "purchase_date": "2019-11-22", "state": "ny", "zip_code": "17178"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "how may i help"}, {"role": "user", "content": "I need to return an item because its the wrong color"}, {"role": "assistant", "content": "i see, if i understand, i can help you initiate a wrong color item refund today"}, {"role": "assistant", "content": "first i need your full name to pull up the account"}, {"role": "user", "content": "alessandro phoenix"}, {"role": "assistant", "content": "i will need your username, email, and order id to pull up the order"}, {"role": "user", "content": "ap994189"}, {"role": "user", "content": "ap994189@email.com"}, {"role": "user", "content": "4973477538"}, {"role": "assistant", "content": "thank you"}, {"role": "user", "content": "yw"}, {"role": "assistant", "content": "and what is your membership level?"}, {"role": "user", "content": "silver"}, {"role": "assistant", "content": "and when was the purchase date?"}]
|
11/22/19
| 9 |
Customer name is alessandro phoenix. membership level is silver. email is ap994189@email.com. phone number is (245) 589-9762. order ID is 4973477538. purchase date was 2019-11-22. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. payment method is paypal. delivery address is 6496 lincoln ave jacksonville, ny 17178.
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product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "ap994189@email.com", "member_level": "silver", "phone": "(245) 589-9762", "username": "ap994189"}, "order": {"street_address": "6496 lincoln ave", "full_address": "6496 lincoln ave jacksonville, ny 17178", "city": "jacksonville", "num_products": "1", "order_id": "4973477538", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "purchase_date": "2019-11-22", "state": "ny", "zip_code": "17178"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "how may i help"}, {"role": "user", "content": "I need to return an item because its the wrong color"}, {"role": "assistant", "content": "i see, if i understand, i can help you initiate a wrong color item refund today"}, {"role": "assistant", "content": "first i need your full name to pull up the account"}, {"role": "user", "content": "alessandro phoenix"}, {"role": "assistant", "content": "i will need your username, email, and order id to pull up the order"}, {"role": "user", "content": "ap994189"}, {"role": "user", "content": "ap994189@email.com"}, {"role": "user", "content": "4973477538"}, {"role": "assistant", "content": "thank you"}, {"role": "user", "content": "yw"}, {"role": "assistant", "content": "and what is your membership level?"}, {"role": "user", "content": "silver"}, {"role": "assistant", "content": "and when was the purchase date?"}, {"role": "user", "content": "11/22/19"}, {"role": "assistant", "content": "ok i can initiate a return for you today"}]
|
ok thank you
| 10 |
Customer name is alessandro phoenix. membership level is silver. email is ap994189@email.com. phone number is (245) 589-9762. order ID is 4973477538. purchase date was 2019-11-22. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. payment method is paypal. delivery address is 6496 lincoln ave jacksonville, ny 17178.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "ap994189@email.com", "member_level": "silver", "phone": "(245) 589-9762", "username": "ap994189"}, "order": {"street_address": "6496 lincoln ave", "full_address": "6496 lincoln ave jacksonville, ny 17178", "city": "jacksonville", "num_products": "1", "order_id": "4973477538", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "purchase_date": "2019-11-22", "state": "ny", "zip_code": "17178"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "how may i help"}, {"role": "user", "content": "I need to return an item because its the wrong color"}, {"role": "assistant", "content": "i see, if i understand, i can help you initiate a wrong color item refund today"}, {"role": "assistant", "content": "first i need your full name to pull up the account"}, {"role": "user", "content": "alessandro phoenix"}, {"role": "assistant", "content": "i will need your username, email, and order id to pull up the order"}, {"role": "user", "content": "ap994189"}, {"role": "user", "content": "ap994189@email.com"}, {"role": "user", "content": "4973477538"}, {"role": "assistant", "content": "thank you"}, {"role": "user", "content": "yw"}, {"role": "assistant", "content": "and what is your membership level?"}, {"role": "user", "content": "silver"}, {"role": "assistant", "content": "and when was the purchase date?"}, {"role": "user", "content": "11/22/19"}, {"role": "assistant", "content": "ok i can initiate a return for you today"}, {"role": "user", "content": "ok thank you"}, {"role": "assistant", "content": "i will need your full adress for the return label"}, {"role": "assistant", "content": "also how would you like to return, by mail, store, or drop off?"}]
|
6496 lincoln ave jacksonville ny 17178
| 11 |
Customer name is alessandro phoenix. membership level is silver. email is ap994189@email.com. phone number is (245) 589-9762. order ID is 4973477538. purchase date was 2019-11-22. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. payment method is paypal. delivery address is 6496 lincoln ave jacksonville, ny 17178.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "ap994189@email.com", "member_level": "silver", "phone": "(245) 589-9762", "username": "ap994189"}, "order": {"street_address": "6496 lincoln ave", "full_address": "6496 lincoln ave jacksonville, ny 17178", "city": "jacksonville", "num_products": "1", "order_id": "4973477538", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "purchase_date": "2019-11-22", "state": "ny", "zip_code": "17178"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "how may i help"}, {"role": "user", "content": "I need to return an item because its the wrong color"}, {"role": "assistant", "content": "i see, if i understand, i can help you initiate a wrong color item refund today"}, {"role": "assistant", "content": "first i need your full name to pull up the account"}, {"role": "user", "content": "alessandro phoenix"}, {"role": "assistant", "content": "i will need your username, email, and order id to pull up the order"}, {"role": "user", "content": "ap994189"}, {"role": "user", "content": "ap994189@email.com"}, {"role": "user", "content": "4973477538"}, {"role": "assistant", "content": "thank you"}, {"role": "user", "content": "yw"}, {"role": "assistant", "content": "and what is your membership level?"}, {"role": "user", "content": "silver"}, {"role": "assistant", "content": "and when was the purchase date?"}, {"role": "user", "content": "11/22/19"}, {"role": "assistant", "content": "ok i can initiate a return for you today"}, {"role": "user", "content": "ok thank you"}, {"role": "assistant", "content": "i will need your full adress for the return label"}, {"role": "assistant", "content": "also how would you like to return, by mail, store, or drop off?"}, {"role": "user", "content": "6496 lincoln ave jacksonville ny 17178"}]
|
return by mail
| 12 |
Customer name is alessandro phoenix. membership level is silver. email is ap994189@email.com. phone number is (245) 589-9762. order ID is 4973477538. purchase date was 2019-11-22. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. payment method is paypal. delivery address is 6496 lincoln ave jacksonville, ny 17178.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "ap994189@email.com", "member_level": "silver", "phone": "(245) 589-9762", "username": "ap994189"}, "order": {"street_address": "6496 lincoln ave", "full_address": "6496 lincoln ave jacksonville, ny 17178", "city": "jacksonville", "num_products": "1", "order_id": "4973477538", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "purchase_date": "2019-11-22", "state": "ny", "zip_code": "17178"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "how may i help"}, {"role": "user", "content": "I need to return an item because its the wrong color"}, {"role": "assistant", "content": "i see, if i understand, i can help you initiate a wrong color item refund today"}, {"role": "assistant", "content": "first i need your full name to pull up the account"}, {"role": "user", "content": "alessandro phoenix"}, {"role": "assistant", "content": "i will need your username, email, and order id to pull up the order"}, {"role": "user", "content": "ap994189"}, {"role": "user", "content": "ap994189@email.com"}, {"role": "user", "content": "4973477538"}, {"role": "assistant", "content": "thank you"}, {"role": "user", "content": "yw"}, {"role": "assistant", "content": "and what is your membership level?"}, {"role": "user", "content": "silver"}, {"role": "assistant", "content": "and when was the purchase date?"}, {"role": "user", "content": "11/22/19"}, {"role": "assistant", "content": "ok i can initiate a return for you today"}, {"role": "user", "content": "ok thank you"}, {"role": "assistant", "content": "i will need your full adress for the return label"}, {"role": "assistant", "content": "also how would you like to return, by mail, store, or drop off?"}, {"role": "user", "content": "6496 lincoln ave jacksonville ny 17178"}, {"role": "user", "content": "return by mail"}, {"role": "assistant", "content": "ok, your return has been processed"}, {"role": "assistant", "content": "is there anything else i can do for you?"}]
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that was all
| 13 |
Customer name is alessandro phoenix. membership level is silver. email is ap994189@email.com. phone number is (245) 589-9762. order ID is 4973477538. purchase date was 2019-11-22. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. payment method is paypal. delivery address is 6496 lincoln ave jacksonville, ny 17178.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "ap994189@email.com", "member_level": "silver", "phone": "(245) 589-9762", "username": "ap994189"}, "order": {"street_address": "6496 lincoln ave", "full_address": "6496 lincoln ave jacksonville, ny 17178", "city": "jacksonville", "num_products": "1", "order_id": "4973477538", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "purchase_date": "2019-11-22", "state": "ny", "zip_code": "17178"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "how may i help"}, {"role": "user", "content": "I need to return an item because its the wrong color"}, {"role": "assistant", "content": "i see, if i understand, i can help you initiate a wrong color item refund today"}, {"role": "assistant", "content": "first i need your full name to pull up the account"}, {"role": "user", "content": "alessandro phoenix"}, {"role": "assistant", "content": "i will need your username, email, and order id to pull up the order"}, {"role": "user", "content": "ap994189"}, {"role": "user", "content": "ap994189@email.com"}, {"role": "user", "content": "4973477538"}, {"role": "assistant", "content": "thank you"}, {"role": "user", "content": "yw"}, {"role": "assistant", "content": "and what is your membership level?"}, {"role": "user", "content": "silver"}, {"role": "assistant", "content": "and when was the purchase date?"}, {"role": "user", "content": "11/22/19"}, {"role": "assistant", "content": "ok i can initiate a return for you today"}, {"role": "user", "content": "ok thank you"}, {"role": "assistant", "content": "i will need your full adress for the return label"}, {"role": "assistant", "content": "also how would you like to return, by mail, store, or drop off?"}, {"role": "user", "content": "6496 lincoln ave jacksonville ny 17178"}, {"role": "user", "content": "return by mail"}, {"role": "assistant", "content": "ok, your return has been processed"}, {"role": "assistant", "content": "is there anything else i can do for you?"}, {"role": "user", "content": "that was all"}]
|
thank you
| 14 |
Customer name is alessandro phoenix. membership level is silver. email is ap994189@email.com. phone number is (245) 589-9762. order ID is 4973477538. purchase date was 2019-11-22. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. payment method is paypal. delivery address is 6496 lincoln ave jacksonville, ny 17178.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "ap994189@email.com", "member_level": "silver", "phone": "(245) 589-9762", "username": "ap994189"}, "order": {"street_address": "6496 lincoln ave", "full_address": "6496 lincoln ave jacksonville, ny 17178", "city": "jacksonville", "num_products": "1", "order_id": "4973477538", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "purchase_date": "2019-11-22", "state": "ny", "zip_code": "17178"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "how may i help"}, {"role": "user", "content": "I need to return an item because its the wrong color"}, {"role": "assistant", "content": "i see, if i understand, i can help you initiate a wrong color item refund today"}, {"role": "assistant", "content": "first i need your full name to pull up the account"}, {"role": "user", "content": "alessandro phoenix"}, {"role": "assistant", "content": "i will need your username, email, and order id to pull up the order"}, {"role": "user", "content": "ap994189"}, {"role": "user", "content": "ap994189@email.com"}, {"role": "user", "content": "4973477538"}, {"role": "assistant", "content": "thank you"}, {"role": "user", "content": "yw"}, {"role": "assistant", "content": "and what is your membership level?"}, {"role": "user", "content": "silver"}, {"role": "assistant", "content": "and when was the purchase date?"}, {"role": "user", "content": "11/22/19"}, {"role": "assistant", "content": "ok i can initiate a return for you today"}, {"role": "user", "content": "ok thank you"}, {"role": "assistant", "content": "i will need your full adress for the return label"}, {"role": "assistant", "content": "also how would you like to return, by mail, store, or drop off?"}, {"role": "user", "content": "6496 lincoln ave jacksonville ny 17178"}, {"role": "user", "content": "return by mail"}, {"role": "assistant", "content": "ok, your return has been processed"}, {"role": "assistant", "content": "is there anything else i can do for you?"}, {"role": "user", "content": "that was all"}, {"role": "user", "content": "thank you"}]
|
have a nice day
| 15 |
Customer name is albert sanders. membership level is gold. email is albertsanders187@email.com. phone number is (810) 186-0026. order ID is 0258746938. purchase date was 2020-02-19. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 5683 lincoln ave san lima, ca 63654.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "ituwgxqdmb", "customer_name": "albert sanders", "email": "albertsanders187@email.com", "member_level": "gold", "phone": "(810) 186-0026", "username": "albertsanders187"}, "order": {"street_address": "5683 lincoln ave", "full_address": "5683 lincoln ave san lima, ca 63654", "city": "san lima", "num_products": "3", "order_id": "0258746938", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/guess-jeans.jpeg'}]", "purchase_date": "2020-02-19", "state": "ca", "zip_code": "63654"}, "product": {"names": ["michael_kors jacket", "michael_kors jeans", "guess jeans"], "amounts": [74, 79, 94]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "albert sanders", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}]
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I haven't recieved my package and was hoping to get my order resent
| 1 |
Customer name is albert sanders. membership level is gold. email is albertsanders187@email.com. phone number is (810) 186-0026. order ID is 0258746938. purchase date was 2020-02-19. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 5683 lincoln ave san lima, ca 63654.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "ituwgxqdmb", "customer_name": "albert sanders", "email": "albertsanders187@email.com", "member_level": "gold", "phone": "(810) 186-0026", "username": "albertsanders187"}, "order": {"street_address": "5683 lincoln ave", "full_address": "5683 lincoln ave san lima, ca 63654", "city": "san lima", "num_products": "3", "order_id": "0258746938", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/guess-jeans.jpeg'}]", "purchase_date": "2020-02-19", "state": "ca", "zip_code": "63654"}, "product": {"names": ["michael_kors jacket", "michael_kors jeans", "guess jeans"], "amounts": [74, 79, 94]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "albert sanders", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I haven't recieved my package and was hoping to get my order resent"}]
|
I've been waiting for 5 days
| 2 |
Customer name is albert sanders. membership level is gold. email is albertsanders187@email.com. phone number is (810) 186-0026. order ID is 0258746938. purchase date was 2020-02-19. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 5683 lincoln ave san lima, ca 63654.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "ituwgxqdmb", "customer_name": "albert sanders", "email": "albertsanders187@email.com", "member_level": "gold", "phone": "(810) 186-0026", "username": "albertsanders187"}, "order": {"street_address": "5683 lincoln ave", "full_address": "5683 lincoln ave san lima, ca 63654", "city": "san lima", "num_products": "3", "order_id": "0258746938", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/guess-jeans.jpeg'}]", "purchase_date": "2020-02-19", "state": "ca", "zip_code": "63654"}, "product": {"names": ["michael_kors jacket", "michael_kors jeans", "guess jeans"], "amounts": [74, 79, 94]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "albert sanders", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I haven't recieved my package and was hoping to get my order resent"}, {"role": "user", "content": "I've been waiting for 5 days"}, {"role": "assistant", "content": "Okay, could I get your full name, please?"}]
|
Albert Sanders
| 3 |
Customer name is albert sanders. membership level is gold. email is albertsanders187@email.com. phone number is (810) 186-0026. order ID is 0258746938. purchase date was 2020-02-19. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 5683 lincoln ave san lima, ca 63654.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "ituwgxqdmb", "customer_name": "albert sanders", "email": "albertsanders187@email.com", "member_level": "gold", "phone": "(810) 186-0026", "username": "albertsanders187"}, "order": {"street_address": "5683 lincoln ave", "full_address": "5683 lincoln ave san lima, ca 63654", "city": "san lima", "num_products": "3", "order_id": "0258746938", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/guess-jeans.jpeg'}]", "purchase_date": "2020-02-19", "state": "ca", "zip_code": "63654"}, "product": {"names": ["michael_kors jacket", "michael_kors jeans", "guess jeans"], "amounts": [74, 79, 94]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "albert sanders", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I haven't recieved my package and was hoping to get my order resent"}, {"role": "user", "content": "I've been waiting for 5 days"}, {"role": "assistant", "content": "Okay, could I get your full name, please?"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "Thanks, Albert. I'll also need your Username, Email, and Order ID."}]
|
Username: albertsanders187
| 4 |
Customer name is albert sanders. membership level is gold. email is albertsanders187@email.com. phone number is (810) 186-0026. order ID is 0258746938. purchase date was 2020-02-19. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 5683 lincoln ave san lima, ca 63654.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "ituwgxqdmb", "customer_name": "albert sanders", "email": "albertsanders187@email.com", "member_level": "gold", "phone": "(810) 186-0026", "username": "albertsanders187"}, "order": {"street_address": "5683 lincoln ave", "full_address": "5683 lincoln ave san lima, ca 63654", "city": "san lima", "num_products": "3", "order_id": "0258746938", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/guess-jeans.jpeg'}]", "purchase_date": "2020-02-19", "state": "ca", "zip_code": "63654"}, "product": {"names": ["michael_kors jacket", "michael_kors jeans", "guess jeans"], "amounts": [74, 79, 94]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "albert sanders", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I haven't recieved my package and was hoping to get my order resent"}, {"role": "user", "content": "I've been waiting for 5 days"}, {"role": "assistant", "content": "Okay, could I get your full name, please?"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "Thanks, Albert. I'll also need your Username, Email, and Order ID."}, {"role": "user", "content": "Username: albertsanders187"}]
|
Email Address: albertsanders187@email.com
| 5 |
Customer name is albert sanders. membership level is gold. email is albertsanders187@email.com. phone number is (810) 186-0026. order ID is 0258746938. purchase date was 2020-02-19. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 5683 lincoln ave san lima, ca 63654.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "ituwgxqdmb", "customer_name": "albert sanders", "email": "albertsanders187@email.com", "member_level": "gold", "phone": "(810) 186-0026", "username": "albertsanders187"}, "order": {"street_address": "5683 lincoln ave", "full_address": "5683 lincoln ave san lima, ca 63654", "city": "san lima", "num_products": "3", "order_id": "0258746938", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/guess-jeans.jpeg'}]", "purchase_date": "2020-02-19", "state": "ca", "zip_code": "63654"}, "product": {"names": ["michael_kors jacket", "michael_kors jeans", "guess jeans"], "amounts": [74, 79, 94]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "albert sanders", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I haven't recieved my package and was hoping to get my order resent"}, {"role": "user", "content": "I've been waiting for 5 days"}, {"role": "assistant", "content": "Okay, could I get your full name, please?"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "Thanks, Albert. I'll also need your Username, Email, and Order ID."}, {"role": "user", "content": "Username: albertsanders187"}, {"role": "user", "content": "Email Address: albertsanders187@email.com"}]
|
Order ID: 0258746938
| 6 |
Customer name is albert sanders. membership level is gold. email is albertsanders187@email.com. phone number is (810) 186-0026. order ID is 0258746938. purchase date was 2020-02-19. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 5683 lincoln ave san lima, ca 63654.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "ituwgxqdmb", "customer_name": "albert sanders", "email": "albertsanders187@email.com", "member_level": "gold", "phone": "(810) 186-0026", "username": "albertsanders187"}, "order": {"street_address": "5683 lincoln ave", "full_address": "5683 lincoln ave san lima, ca 63654", "city": "san lima", "num_products": "3", "order_id": "0258746938", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/guess-jeans.jpeg'}]", "purchase_date": "2020-02-19", "state": "ca", "zip_code": "63654"}, "product": {"names": ["michael_kors jacket", "michael_kors jeans", "guess jeans"], "amounts": [74, 79, 94]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "albert sanders", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I haven't recieved my package and was hoping to get my order resent"}, {"role": "user", "content": "I've been waiting for 5 days"}, {"role": "assistant", "content": "Okay, could I get your full name, please?"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "Thanks, Albert. I'll also need your Username, Email, and Order ID."}, {"role": "user", "content": "Username: albertsanders187"}, {"role": "user", "content": "Email Address: albertsanders187@email.com"}, {"role": "user", "content": "Order ID: 0258746938"}, {"role": "assistant", "content": "Great, now let me just look up your order here."}, {"role": "assistant", "content": "SOmetimes the package can be marked as delivered by mistake. Please allow a full week (2 days from now) and if it hasn't arrived we can send you a new one."}]
|
O.k. I'll check back later then. Maybe it will show up.
| 7 |
Customer name is albert sanders. membership level is gold. email is albertsanders187@email.com. phone number is (810) 186-0026. order ID is 0258746938. purchase date was 2020-02-19. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 5683 lincoln ave san lima, ca 63654.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "ituwgxqdmb", "customer_name": "albert sanders", "email": "albertsanders187@email.com", "member_level": "gold", "phone": "(810) 186-0026", "username": "albertsanders187"}, "order": {"street_address": "5683 lincoln ave", "full_address": "5683 lincoln ave san lima, ca 63654", "city": "san lima", "num_products": "3", "order_id": "0258746938", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/guess-jeans.jpeg'}]", "purchase_date": "2020-02-19", "state": "ca", "zip_code": "63654"}, "product": {"names": ["michael_kors jacket", "michael_kors jeans", "guess jeans"], "amounts": [74, 79, 94]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "albert sanders", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I haven't recieved my package and was hoping to get my order resent"}, {"role": "user", "content": "I've been waiting for 5 days"}, {"role": "assistant", "content": "Okay, could I get your full name, please?"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "Thanks, Albert. I'll also need your Username, Email, and Order ID."}, {"role": "user", "content": "Username: albertsanders187"}, {"role": "user", "content": "Email Address: albertsanders187@email.com"}, {"role": "user", "content": "Order ID: 0258746938"}, {"role": "assistant", "content": "Great, now let me just look up your order here."}, {"role": "assistant", "content": "SOmetimes the package can be marked as delivered by mistake. Please allow a full week (2 days from now) and if it hasn't arrived we can send you a new one."}, {"role": "user", "content": "O.k. I'll check back later then. Maybe it will show up."}, {"role": "assistant", "content": "Is there anything else I can do for you?"}]
|
that's all
| 8 |
Customer name is albert sanders. membership level is gold. email is albertsanders187@email.com. phone number is (810) 186-0026. order ID is 0258746938. purchase date was 2020-02-19. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 5683 lincoln ave san lima, ca 63654.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "ituwgxqdmb", "customer_name": "albert sanders", "email": "albertsanders187@email.com", "member_level": "gold", "phone": "(810) 186-0026", "username": "albertsanders187"}, "order": {"street_address": "5683 lincoln ave", "full_address": "5683 lincoln ave san lima, ca 63654", "city": "san lima", "num_products": "3", "order_id": "0258746938", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/guess-jeans.jpeg'}]", "purchase_date": "2020-02-19", "state": "ca", "zip_code": "63654"}, "product": {"names": ["michael_kors jacket", "michael_kors jeans", "guess jeans"], "amounts": [74, 79, 94]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "albert sanders", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I haven't recieved my package and was hoping to get my order resent"}, {"role": "user", "content": "I've been waiting for 5 days"}, {"role": "assistant", "content": "Okay, could I get your full name, please?"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "Thanks, Albert. I'll also need your Username, Email, and Order ID."}, {"role": "user", "content": "Username: albertsanders187"}, {"role": "user", "content": "Email Address: albertsanders187@email.com"}, {"role": "user", "content": "Order ID: 0258746938"}, {"role": "assistant", "content": "Great, now let me just look up your order here."}, {"role": "assistant", "content": "SOmetimes the package can be marked as delivered by mistake. Please allow a full week (2 days from now) and if it hasn't arrived we can send you a new one."}, {"role": "user", "content": "O.k. I'll check back later then. Maybe it will show up."}, {"role": "assistant", "content": "Is there anything else I can do for you?"}, {"role": "user", "content": "that's all"}, {"role": "assistant", "content": "Have a good day!"}]
|
you too
| 9 |
Customer name is norman bouchard. membership level is silver. email is normanb6@email.com. phone number is (475) 056-5987. order ID is 1406989672. purchase date was 2020-01-14. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]. payment method is credit card. delivery address is 4698 lexington ave monterey, ca 27722.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanb6@email.com", "member_level": "silver", "phone": "(475) 056-5987", "username": "normanb6"}, "order": {"street_address": "4698 lexington ave", "full_address": "4698 lexington ave monterey, ca 27722", "city": "monterey", "num_products": "1", "order_id": "1406989672", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-01-14", "state": "ca", "zip_code": "27722"}, "product": {"names": ["guess shirt"], "amounts": [64]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "norman bouchard", "member_level": "silver"}
|
[]
|
I bought the wrong color shirt, I want to return.
| 1 |
Customer name is norman bouchard. membership level is silver. email is normanb6@email.com. phone number is (475) 056-5987. order ID is 1406989672. purchase date was 2020-01-14. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]. payment method is credit card. delivery address is 4698 lexington ave monterey, ca 27722.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanb6@email.com", "member_level": "silver", "phone": "(475) 056-5987", "username": "normanb6"}, "order": {"street_address": "4698 lexington ave", "full_address": "4698 lexington ave monterey, ca 27722", "city": "monterey", "num_products": "1", "order_id": "1406989672", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-01-14", "state": "ca", "zip_code": "27722"}, "product": {"names": ["guess shirt"], "amounts": [64]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "user", "content": "I bought the wrong color shirt, I want to return."}, {"role": "assistant", "content": "No problem, let me check on that for you"}, {"role": "assistant", "content": "Can I get your full name or account ID?"}]
|
Norman Bouchard
| 2 |
Customer name is norman bouchard. membership level is silver. email is normanb6@email.com. phone number is (475) 056-5987. order ID is 1406989672. purchase date was 2020-01-14. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]. payment method is credit card. delivery address is 4698 lexington ave monterey, ca 27722.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanb6@email.com", "member_level": "silver", "phone": "(475) 056-5987", "username": "normanb6"}, "order": {"street_address": "4698 lexington ave", "full_address": "4698 lexington ave monterey, ca 27722", "city": "monterey", "num_products": "1", "order_id": "1406989672", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-01-14", "state": "ca", "zip_code": "27722"}, "product": {"names": ["guess shirt"], "amounts": [64]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "user", "content": "I bought the wrong color shirt, I want to return."}, {"role": "assistant", "content": "No problem, let me check on that for you"}, {"role": "assistant", "content": "Can I get your full name or account ID?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "To validate the purchase, can I also get your username, email, and order ID?"}]
|
normanb6,normanb6@email.com,1406989672
| 3 |
Customer name is norman bouchard. membership level is silver. email is normanb6@email.com. phone number is (475) 056-5987. order ID is 1406989672. purchase date was 2020-01-14. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]. payment method is credit card. delivery address is 4698 lexington ave monterey, ca 27722.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanb6@email.com", "member_level": "silver", "phone": "(475) 056-5987", "username": "normanb6"}, "order": {"street_address": "4698 lexington ave", "full_address": "4698 lexington ave monterey, ca 27722", "city": "monterey", "num_products": "1", "order_id": "1406989672", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-01-14", "state": "ca", "zip_code": "27722"}, "product": {"names": ["guess shirt"], "amounts": [64]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "user", "content": "I bought the wrong color shirt, I want to return."}, {"role": "assistant", "content": "No problem, let me check on that for you"}, {"role": "assistant", "content": "Can I get your full name or account ID?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "To validate the purchase, can I also get your username, email, and order ID?"}, {"role": "user", "content": " normanb6,normanb6@email.com,1406989672"}, {"role": "assistant", "content": "What is your membership level?"}]
|
Silver
| 4 |
Customer name is norman bouchard. membership level is silver. email is normanb6@email.com. phone number is (475) 056-5987. order ID is 1406989672. purchase date was 2020-01-14. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]. payment method is credit card. delivery address is 4698 lexington ave monterey, ca 27722.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanb6@email.com", "member_level": "silver", "phone": "(475) 056-5987", "username": "normanb6"}, "order": {"street_address": "4698 lexington ave", "full_address": "4698 lexington ave monterey, ca 27722", "city": "monterey", "num_products": "1", "order_id": "1406989672", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-01-14", "state": "ca", "zip_code": "27722"}, "product": {"names": ["guess shirt"], "amounts": [64]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "user", "content": "I bought the wrong color shirt, I want to return."}, {"role": "assistant", "content": "No problem, let me check on that for you"}, {"role": "assistant", "content": "Can I get your full name or account ID?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "To validate the purchase, can I also get your username, email, and order ID?"}, {"role": "user", "content": " normanb6,normanb6@email.com,1406989672"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "Silver"}]
|
I bought it within last 3 month
| 5 |
Customer name is norman bouchard. membership level is silver. email is normanb6@email.com. phone number is (475) 056-5987. order ID is 1406989672. purchase date was 2020-01-14. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]. payment method is credit card. delivery address is 4698 lexington ave monterey, ca 27722.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanb6@email.com", "member_level": "silver", "phone": "(475) 056-5987", "username": "normanb6"}, "order": {"street_address": "4698 lexington ave", "full_address": "4698 lexington ave monterey, ca 27722", "city": "monterey", "num_products": "1", "order_id": "1406989672", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-01-14", "state": "ca", "zip_code": "27722"}, "product": {"names": ["guess shirt"], "amounts": [64]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "user", "content": "I bought the wrong color shirt, I want to return."}, {"role": "assistant", "content": "No problem, let me check on that for you"}, {"role": "assistant", "content": "Can I get your full name or account ID?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "To validate the purchase, can I also get your username, email, and order ID?"}, {"role": "user", "content": " normanb6,normanb6@email.com,1406989672"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "Silver"}, {"role": "user", "content": "I bought it within last 3 month"}, {"role": "assistant", "content": "Perfect! You are eligible to return the item. I will have to provide you with a shipping label, so can I get your full address?"}]
|
4698 Lexington Ave Monterey, CA 27722
| 6 |
Customer name is norman bouchard. membership level is silver. email is normanb6@email.com. phone number is (475) 056-5987. order ID is 1406989672. purchase date was 2020-01-14. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]. payment method is credit card. delivery address is 4698 lexington ave monterey, ca 27722.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanb6@email.com", "member_level": "silver", "phone": "(475) 056-5987", "username": "normanb6"}, "order": {"street_address": "4698 lexington ave", "full_address": "4698 lexington ave monterey, ca 27722", "city": "monterey", "num_products": "1", "order_id": "1406989672", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-01-14", "state": "ca", "zip_code": "27722"}, "product": {"names": ["guess shirt"], "amounts": [64]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "user", "content": "I bought the wrong color shirt, I want to return."}, {"role": "assistant", "content": "No problem, let me check on that for you"}, {"role": "assistant", "content": "Can I get your full name or account ID?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "To validate the purchase, can I also get your username, email, and order ID?"}, {"role": "user", "content": " normanb6,normanb6@email.com,1406989672"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "Silver"}, {"role": "user", "content": "I bought it within last 3 month"}, {"role": "assistant", "content": "Perfect! You are eligible to return the item. I will have to provide you with a shipping label, so can I get your full address?"}, {"role": "user", "content": "4698 Lexington Ave Monterey, CA 27722"}]
|
I will drop off at the center.
| 7 |
Customer name is norman bouchard. membership level is silver. email is normanb6@email.com. phone number is (475) 056-5987. order ID is 1406989672. purchase date was 2020-01-14. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]. payment method is credit card. delivery address is 4698 lexington ave monterey, ca 27722.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanb6@email.com", "member_level": "silver", "phone": "(475) 056-5987", "username": "normanb6"}, "order": {"street_address": "4698 lexington ave", "full_address": "4698 lexington ave monterey, ca 27722", "city": "monterey", "num_products": "1", "order_id": "1406989672", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-01-14", "state": "ca", "zip_code": "27722"}, "product": {"names": ["guess shirt"], "amounts": [64]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "user", "content": "I bought the wrong color shirt, I want to return."}, {"role": "assistant", "content": "No problem, let me check on that for you"}, {"role": "assistant", "content": "Can I get your full name or account ID?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "To validate the purchase, can I also get your username, email, and order ID?"}, {"role": "user", "content": " normanb6,normanb6@email.com,1406989672"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "Silver"}, {"role": "user", "content": "I bought it within last 3 month"}, {"role": "assistant", "content": "Perfect! You are eligible to return the item. I will have to provide you with a shipping label, so can I get your full address?"}, {"role": "user", "content": "4698 Lexington Ave Monterey, CA 27722"}, {"role": "user", "content": "I will drop off at the center."}, {"role": "assistant", "content": "Perfect, I have initiated the return for you."}, {"role": "assistant", "content": "Anything else you need?"}]
|
no
| 8 |
Customer name is joseph banter. membership level is silver. phone number is (168) 578-7098. delivery address is 0162 primrose ave raleigh, mi 90246.
|
storewide_query: timing_4
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "silver", "phone": "(168) 578-7098"}, "order": {"street_address": "0162 primrose ave", "full_address": "0162 primrose ave raleigh, mi 90246", "city": "raleigh", "state": "mi", "zip_code": "90246"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_4"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "timing_4", "customer_name": "joseph banter", "member_level": "silver"}
|
[]
|
hi
| 1 |
Customer name is joseph banter. membership level is silver. phone number is (168) 578-7098. delivery address is 0162 primrose ave raleigh, mi 90246.
|
storewide_query: timing_4
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "silver", "phone": "(168) 578-7098"}, "order": {"street_address": "0162 primrose ave", "full_address": "0162 primrose ave raleigh, mi 90246", "city": "raleigh", "state": "mi", "zip_code": "90246"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_4"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "timing_4", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hello! How can I help you today?"}]
|
can I use my promo?
| 2 |
Customer name is joseph banter. membership level is silver. phone number is (168) 578-7098. delivery address is 0162 primrose ave raleigh, mi 90246.
|
storewide_query: timing_4
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "silver", "phone": "(168) 578-7098"}, "order": {"street_address": "0162 primrose ave", "full_address": "0162 primrose ave raleigh, mi 90246", "city": "raleigh", "state": "mi", "zip_code": "90246"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_4"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "timing_4", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hello! How can I help you today?"}, {"role": "user", "content": "can I use my promo?"}, {"role": "assistant", "content": "Let me check for you."}, {"role": "assistant", "content": "Is it not working for you? When did you get it?"}]
|
it was sent to me a week ago in email
| 3 |
Customer name is joseph banter. membership level is silver. phone number is (168) 578-7098. delivery address is 0162 primrose ave raleigh, mi 90246.
|
storewide_query: timing_4
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "silver", "phone": "(168) 578-7098"}, "order": {"street_address": "0162 primrose ave", "full_address": "0162 primrose ave raleigh, mi 90246", "city": "raleigh", "state": "mi", "zip_code": "90246"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_4"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "timing_4", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hello! How can I help you today?"}, {"role": "user", "content": "can I use my promo?"}, {"role": "assistant", "content": "Let me check for you."}, {"role": "assistant", "content": "Is it not working for you? When did you get it?"}, {"role": "user", "content": "it was sent to me a week ago in email"}, {"role": "assistant", "content": "Typically promo codes are only good for 7 days. But I'll double check."}, {"role": "assistant", "content": "Can I get your full name or account ID please"}]
|
Name: Joseph Banter
| 4 |
Customer name is joseph banter. membership level is silver. phone number is (168) 578-7098. delivery address is 0162 primrose ave raleigh, mi 90246.
|
storewide_query: timing_4
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "silver", "phone": "(168) 578-7098"}, "order": {"street_address": "0162 primrose ave", "full_address": "0162 primrose ave raleigh, mi 90246", "city": "raleigh", "state": "mi", "zip_code": "90246"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_4"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "timing_4", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hello! How can I help you today?"}, {"role": "user", "content": "can I use my promo?"}, {"role": "assistant", "content": "Let me check for you."}, {"role": "assistant", "content": "Is it not working for you? When did you get it?"}, {"role": "user", "content": "it was sent to me a week ago in email"}, {"role": "assistant", "content": "Typically promo codes are only good for 7 days. But I'll double check."}, {"role": "assistant", "content": "Can I get your full name or account ID please"}, {"role": "user", "content": "Name: Joseph Banter"}, {"role": "assistant", "content": "Thank you Joseph."}, {"role": "assistant", "content": "What is your membership level?"}]
|
Silver
| 5 |
Customer name is joseph banter. membership level is silver. phone number is (168) 578-7098. delivery address is 0162 primrose ave raleigh, mi 90246.
|
storewide_query: timing_4
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "silver", "phone": "(168) 578-7098"}, "order": {"street_address": "0162 primrose ave", "full_address": "0162 primrose ave raleigh, mi 90246", "city": "raleigh", "state": "mi", "zip_code": "90246"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_4"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "timing_4", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hello! How can I help you today?"}, {"role": "user", "content": "can I use my promo?"}, {"role": "assistant", "content": "Let me check for you."}, {"role": "assistant", "content": "Is it not working for you? When did you get it?"}, {"role": "user", "content": "it was sent to me a week ago in email"}, {"role": "assistant", "content": "Typically promo codes are only good for 7 days. But I'll double check."}, {"role": "assistant", "content": "Can I get your full name or account ID please"}, {"role": "user", "content": "Name: Joseph Banter"}, {"role": "assistant", "content": "Thank you Joseph."}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "Silver"}, {"role": "assistant", "content": "Ok. I can issue you a new promo code."}, {"role": "assistant", "content": "It is 5CXUU"}, {"role": "assistant", "content": "And it is for 20% off your next purchase."}, {"role": "assistant", "content": "Is there anything else I can help you with today?"}]
|
no, that is all, thank you
| 6 |
Customer name is joseph banter. membership level is gold. email is jbanter2@email.com. phone number is (531) 006-6296. order ID is 3919767674. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 0060 1st ave brighton, mi 9438.
|
purchase_dispute: out_of_stock_general
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "jbanter2@email.com", "member_level": "gold", "phone": "(531) 006-6296", "username": "jbanter2"}, "order": {"street_address": "0060 1st ave", "full_address": "0060 1st ave brighton, mi 9438", "city": "brighton", "num_products": "3", "order_id": "3919767674", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "mi", "zip_code": "9438"}, "product": {"names": ["tommy_hilfiger jeans", "calvin_klein shirt", "tommy_hilfiger jacket"], "amounts": [69, 49, 59]}, "flow": "purchase_dispute", "subflow": "out_of_stock_general"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_general", "customer_name": "joseph banter", "member_level": "gold"}
|
[{"role": "assistant", "content": "How can I help you today?"}]
|
hi, there seems to be a lot of out of stock items
| 1 |
Customer name is joseph banter. membership level is gold. email is jbanter2@email.com. phone number is (531) 006-6296. order ID is 3919767674. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 0060 1st ave brighton, mi 9438.
|
purchase_dispute: out_of_stock_general
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "jbanter2@email.com", "member_level": "gold", "phone": "(531) 006-6296", "username": "jbanter2"}, "order": {"street_address": "0060 1st ave", "full_address": "0060 1st ave brighton, mi 9438", "city": "brighton", "num_products": "3", "order_id": "3919767674", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "mi", "zip_code": "9438"}, "product": {"names": ["tommy_hilfiger jeans", "calvin_klein shirt", "tommy_hilfiger jacket"], "amounts": [69, 49, 59]}, "flow": "purchase_dispute", "subflow": "out_of_stock_general"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_general", "customer_name": "joseph banter", "member_level": "gold"}
|
[{"role": "assistant", "content": "How can I help you today?"}, {"role": "user", "content": "hi, there seems to be a lot of out of stock items"}, {"role": "assistant", "content": "Okay, let me see what I can do to help."}, {"role": "assistant", "content": "Can I have your full name?"}]
|
Joseph Banter
| 2 |
Customer name is joseph banter. membership level is gold. email is jbanter2@email.com. phone number is (531) 006-6296. order ID is 3919767674. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 0060 1st ave brighton, mi 9438.
|
purchase_dispute: out_of_stock_general
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "jbanter2@email.com", "member_level": "gold", "phone": "(531) 006-6296", "username": "jbanter2"}, "order": {"street_address": "0060 1st ave", "full_address": "0060 1st ave brighton, mi 9438", "city": "brighton", "num_products": "3", "order_id": "3919767674", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "mi", "zip_code": "9438"}, "product": {"names": ["tommy_hilfiger jeans", "calvin_klein shirt", "tommy_hilfiger jacket"], "amounts": [69, 49, 59]}, "flow": "purchase_dispute", "subflow": "out_of_stock_general"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_general", "customer_name": "joseph banter", "member_level": "gold"}
|
[{"role": "assistant", "content": "How can I help you today?"}, {"role": "user", "content": "hi, there seems to be a lot of out of stock items"}, {"role": "assistant", "content": "Okay, let me see what I can do to help."}, {"role": "assistant", "content": "Can I have your full name?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "Okay, I'm going to write up a report for our purchasing department so they know to do a better job. People are buying a lot online right now."}]
|
Ok thanks I appreciate that
| 3 |
Customer name is joseph banter. membership level is gold. email is jbanter2@email.com. phone number is (531) 006-6296. order ID is 3919767674. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 0060 1st ave brighton, mi 9438.
|
purchase_dispute: out_of_stock_general
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "jbanter2@email.com", "member_level": "gold", "phone": "(531) 006-6296", "username": "jbanter2"}, "order": {"street_address": "0060 1st ave", "full_address": "0060 1st ave brighton, mi 9438", "city": "brighton", "num_products": "3", "order_id": "3919767674", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "mi", "zip_code": "9438"}, "product": {"names": ["tommy_hilfiger jeans", "calvin_klein shirt", "tommy_hilfiger jacket"], "amounts": [69, 49, 59]}, "flow": "purchase_dispute", "subflow": "out_of_stock_general"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_general", "customer_name": "joseph banter", "member_level": "gold"}
|
[{"role": "assistant", "content": "How can I help you today?"}, {"role": "user", "content": "hi, there seems to be a lot of out of stock items"}, {"role": "assistant", "content": "Okay, let me see what I can do to help."}, {"role": "assistant", "content": "Can I have your full name?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "Okay, I'm going to write up a report for our purchasing department so they know to do a better job. People are buying a lot online right now."}, {"role": "user", "content": "Ok thanks I appreciate that"}, {"role": "assistant", "content": "Is there anything else I can do for you today?"}]
|
Thats all I need thanks
| 4 |
Customer name is rodriguez domingo. membership level is guest. phone number is (056) 586-9932. order ID is 6784055291. delivery address is 7823 woodshore st san lima, mi 38439.
|
subscription_inquiry: status_questions
|
{"scenario": {"personal": {"account_id": "znmhqsnr5a", "customer_name": "rodriguez domingo", "member_level": "guest", "phone": "(056) 586-9932"}, "order": {"street_address": "7823 woodshore st", "full_address": "7823 woodshore st san lima, mi 38439", "city": "san lima", "order_id": "6784055291", "state": "mi", "zip_code": "38439"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_questions"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_questions", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! How may I help you?"}]
|
I have a question about the status of my subscription. I want to know if it's active.
| 1 |
Customer name is rodriguez domingo. membership level is guest. phone number is (056) 586-9932. order ID is 6784055291. delivery address is 7823 woodshore st san lima, mi 38439.
|
subscription_inquiry: status_questions
|
{"scenario": {"personal": {"account_id": "znmhqsnr5a", "customer_name": "rodriguez domingo", "member_level": "guest", "phone": "(056) 586-9932"}, "order": {"street_address": "7823 woodshore st", "full_address": "7823 woodshore st san lima, mi 38439", "city": "san lima", "order_id": "6784055291", "state": "mi", "zip_code": "38439"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_questions"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_questions", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! How may I help you?"}, {"role": "user", "content": "I have a question about the status of my subscription. I want to know if it's active."}, {"role": "assistant", "content": "Okay. I can help you with that."}]
|
ok
| 2 |
Customer name is rodriguez domingo. membership level is guest. phone number is (056) 586-9932. order ID is 6784055291. delivery address is 7823 woodshore st san lima, mi 38439.
|
subscription_inquiry: status_questions
|
{"scenario": {"personal": {"account_id": "znmhqsnr5a", "customer_name": "rodriguez domingo", "member_level": "guest", "phone": "(056) 586-9932"}, "order": {"street_address": "7823 woodshore st", "full_address": "7823 woodshore st san lima, mi 38439", "city": "san lima", "order_id": "6784055291", "state": "mi", "zip_code": "38439"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_questions"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_questions", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! How may I help you?"}, {"role": "user", "content": "I have a question about the status of my subscription. I want to know if it's active."}, {"role": "assistant", "content": "Okay. I can help you with that."}, {"role": "user", "content": "ok"}]
|
hello?
| 3 |
Customer name is rodriguez domingo. membership level is guest. phone number is (056) 586-9932. order ID is 6784055291. delivery address is 7823 woodshore st san lima, mi 38439.
|
subscription_inquiry: status_questions
|
{"scenario": {"personal": {"account_id": "znmhqsnr5a", "customer_name": "rodriguez domingo", "member_level": "guest", "phone": "(056) 586-9932"}, "order": {"street_address": "7823 woodshore st", "full_address": "7823 woodshore st san lima, mi 38439", "city": "san lima", "order_id": "6784055291", "state": "mi", "zip_code": "38439"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_questions"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_questions", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! How may I help you?"}, {"role": "user", "content": "I have a question about the status of my subscription. I want to know if it's active."}, {"role": "assistant", "content": "Okay. I can help you with that."}, {"role": "user", "content": "ok"}, {"role": "user", "content": "hello?"}, {"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "I am sorry. My system lagged."}, {"role": "assistant", "content": "May I have your first and last name or account ID?"}]
|
Rodriguez Domingo
| 4 |
Customer name is rodriguez domingo. membership level is guest. phone number is (056) 586-9932. order ID is 6784055291. delivery address is 7823 woodshore st san lima, mi 38439.
|
subscription_inquiry: status_questions
|
{"scenario": {"personal": {"account_id": "znmhqsnr5a", "customer_name": "rodriguez domingo", "member_level": "guest", "phone": "(056) 586-9932"}, "order": {"street_address": "7823 woodshore st", "full_address": "7823 woodshore st san lima, mi 38439", "city": "san lima", "order_id": "6784055291", "state": "mi", "zip_code": "38439"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_questions"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_questions", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! How may I help you?"}, {"role": "user", "content": "I have a question about the status of my subscription. I want to know if it's active."}, {"role": "assistant", "content": "Okay. I can help you with that."}, {"role": "user", "content": "ok"}, {"role": "user", "content": "hello?"}, {"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "I am sorry. My system lagged."}, {"role": "assistant", "content": "May I have your first and last name or account ID?"}, {"role": "user", "content": "Rodriguez Domingo"}]
|
Account ID: ZNMHQSNR5A
| 5 |
Customer name is rodriguez domingo. membership level is guest. phone number is (056) 586-9932. order ID is 6784055291. delivery address is 7823 woodshore st san lima, mi 38439.
|
subscription_inquiry: status_questions
|
{"scenario": {"personal": {"account_id": "znmhqsnr5a", "customer_name": "rodriguez domingo", "member_level": "guest", "phone": "(056) 586-9932"}, "order": {"street_address": "7823 woodshore st", "full_address": "7823 woodshore st san lima, mi 38439", "city": "san lima", "order_id": "6784055291", "state": "mi", "zip_code": "38439"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_questions"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_questions", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! How may I help you?"}, {"role": "user", "content": "I have a question about the status of my subscription. I want to know if it's active."}, {"role": "assistant", "content": "Okay. I can help you with that."}, {"role": "user", "content": "ok"}, {"role": "user", "content": "hello?"}, {"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "I am sorry. My system lagged."}, {"role": "assistant", "content": "May I have your first and last name or account ID?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "Account ID: ZNMHQSNR5A"}, {"role": "assistant", "content": "Thank you!"}, {"role": "assistant", "content": "May I have your order iD too?"}]
|
Order ID: 6784055291
| 6 |
Customer name is rodriguez domingo. membership level is guest. phone number is (056) 586-9932. order ID is 6784055291. delivery address is 7823 woodshore st san lima, mi 38439.
|
subscription_inquiry: status_questions
|
{"scenario": {"personal": {"account_id": "znmhqsnr5a", "customer_name": "rodriguez domingo", "member_level": "guest", "phone": "(056) 586-9932"}, "order": {"street_address": "7823 woodshore st", "full_address": "7823 woodshore st san lima, mi 38439", "city": "san lima", "order_id": "6784055291", "state": "mi", "zip_code": "38439"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_questions"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_questions", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! How may I help you?"}, {"role": "user", "content": "I have a question about the status of my subscription. I want to know if it's active."}, {"role": "assistant", "content": "Okay. I can help you with that."}, {"role": "user", "content": "ok"}, {"role": "user", "content": "hello?"}, {"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "I am sorry. My system lagged."}, {"role": "assistant", "content": "May I have your first and last name or account ID?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "Account ID: ZNMHQSNR5A"}, {"role": "assistant", "content": "Thank you!"}, {"role": "assistant", "content": "May I have your order iD too?"}, {"role": "user", "content": "Order ID: 6784055291"}, {"role": "assistant", "content": "You subscription is still active."}, {"role": "assistant", "content": "It is due tomorrow."}]
|
When will this be reflected in my account?
| 7 |
Customer name is rodriguez domingo. membership level is guest. phone number is (056) 586-9932. order ID is 6784055291. delivery address is 7823 woodshore st san lima, mi 38439.
|
subscription_inquiry: status_questions
|
{"scenario": {"personal": {"account_id": "znmhqsnr5a", "customer_name": "rodriguez domingo", "member_level": "guest", "phone": "(056) 586-9932"}, "order": {"street_address": "7823 woodshore st", "full_address": "7823 woodshore st san lima, mi 38439", "city": "san lima", "order_id": "6784055291", "state": "mi", "zip_code": "38439"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_questions"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_questions", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! How may I help you?"}, {"role": "user", "content": "I have a question about the status of my subscription. I want to know if it's active."}, {"role": "assistant", "content": "Okay. I can help you with that."}, {"role": "user", "content": "ok"}, {"role": "user", "content": "hello?"}, {"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "I am sorry. My system lagged."}, {"role": "assistant", "content": "May I have your first and last name or account ID?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "Account ID: ZNMHQSNR5A"}, {"role": "assistant", "content": "Thank you!"}, {"role": "assistant", "content": "May I have your order iD too?"}, {"role": "user", "content": "Order ID: 6784055291"}, {"role": "assistant", "content": "You subscription is still active."}, {"role": "assistant", "content": "It is due tomorrow."}, {"role": "user", "content": "When will this be reflected in my account?"}, {"role": "assistant", "content": "Tomorrow."}, {"role": "assistant", "content": "I will send you a link so you can access this information yourself."}]
|
Nice
| 8 |
Customer name is rodriguez domingo. membership level is guest. phone number is (056) 586-9932. order ID is 6784055291. delivery address is 7823 woodshore st san lima, mi 38439.
|
subscription_inquiry: status_questions
|
{"scenario": {"personal": {"account_id": "znmhqsnr5a", "customer_name": "rodriguez domingo", "member_level": "guest", "phone": "(056) 586-9932"}, "order": {"street_address": "7823 woodshore st", "full_address": "7823 woodshore st san lima, mi 38439", "city": "san lima", "order_id": "6784055291", "state": "mi", "zip_code": "38439"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_questions"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_questions", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! How may I help you?"}, {"role": "user", "content": "I have a question about the status of my subscription. I want to know if it's active."}, {"role": "assistant", "content": "Okay. I can help you with that."}, {"role": "user", "content": "ok"}, {"role": "user", "content": "hello?"}, {"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "I am sorry. My system lagged."}, {"role": "assistant", "content": "May I have your first and last name or account ID?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "Account ID: ZNMHQSNR5A"}, {"role": "assistant", "content": "Thank you!"}, {"role": "assistant", "content": "May I have your order iD too?"}, {"role": "user", "content": "Order ID: 6784055291"}, {"role": "assistant", "content": "You subscription is still active."}, {"role": "assistant", "content": "It is due tomorrow."}, {"role": "user", "content": "When will this be reflected in my account?"}, {"role": "assistant", "content": "Tomorrow."}, {"role": "assistant", "content": "I will send you a link so you can access this information yourself."}, {"role": "user", "content": "Nice"}, {"role": "assistant", "content": "Do you know your username to log in?"}]
|
Well it isn't listed here so I guess no
| 9 |
Customer name is rodriguez domingo. membership level is guest. phone number is (056) 586-9932. order ID is 6784055291. delivery address is 7823 woodshore st san lima, mi 38439.
|
subscription_inquiry: status_questions
|
{"scenario": {"personal": {"account_id": "znmhqsnr5a", "customer_name": "rodriguez domingo", "member_level": "guest", "phone": "(056) 586-9932"}, "order": {"street_address": "7823 woodshore st", "full_address": "7823 woodshore st san lima, mi 38439", "city": "san lima", "order_id": "6784055291", "state": "mi", "zip_code": "38439"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_questions"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_questions", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! How may I help you?"}, {"role": "user", "content": "I have a question about the status of my subscription. I want to know if it's active."}, {"role": "assistant", "content": "Okay. I can help you with that."}, {"role": "user", "content": "ok"}, {"role": "user", "content": "hello?"}, {"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "I am sorry. My system lagged."}, {"role": "assistant", "content": "May I have your first and last name or account ID?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "Account ID: ZNMHQSNR5A"}, {"role": "assistant", "content": "Thank you!"}, {"role": "assistant", "content": "May I have your order iD too?"}, {"role": "user", "content": "Order ID: 6784055291"}, {"role": "assistant", "content": "You subscription is still active."}, {"role": "assistant", "content": "It is due tomorrow."}, {"role": "user", "content": "When will this be reflected in my account?"}, {"role": "assistant", "content": "Tomorrow."}, {"role": "assistant", "content": "I will send you a link so you can access this information yourself."}, {"role": "user", "content": "Nice"}, {"role": "assistant", "content": "Do you know your username to log in?"}, {"role": "user", "content": "Well it isn't listed here so I guess no"}, {"role": "assistant", "content": "rdomingo1"}]
|
Thank you
| 10 |
Customer name is rodriguez domingo. membership level is guest. phone number is (056) 586-9932. order ID is 6784055291. delivery address is 7823 woodshore st san lima, mi 38439.
|
subscription_inquiry: status_questions
|
{"scenario": {"personal": {"account_id": "znmhqsnr5a", "customer_name": "rodriguez domingo", "member_level": "guest", "phone": "(056) 586-9932"}, "order": {"street_address": "7823 woodshore st", "full_address": "7823 woodshore st san lima, mi 38439", "city": "san lima", "order_id": "6784055291", "state": "mi", "zip_code": "38439"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_questions"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_questions", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! How may I help you?"}, {"role": "user", "content": "I have a question about the status of my subscription. I want to know if it's active."}, {"role": "assistant", "content": "Okay. I can help you with that."}, {"role": "user", "content": "ok"}, {"role": "user", "content": "hello?"}, {"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "I am sorry. My system lagged."}, {"role": "assistant", "content": "May I have your first and last name or account ID?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "Account ID: ZNMHQSNR5A"}, {"role": "assistant", "content": "Thank you!"}, {"role": "assistant", "content": "May I have your order iD too?"}, {"role": "user", "content": "Order ID: 6784055291"}, {"role": "assistant", "content": "You subscription is still active."}, {"role": "assistant", "content": "It is due tomorrow."}, {"role": "user", "content": "When will this be reflected in my account?"}, {"role": "assistant", "content": "Tomorrow."}, {"role": "assistant", "content": "I will send you a link so you can access this information yourself."}, {"role": "user", "content": "Nice"}, {"role": "assistant", "content": "Do you know your username to log in?"}, {"role": "user", "content": "Well it isn't listed here so I guess no"}, {"role": "assistant", "content": "rdomingo1"}, {"role": "user", "content": "Thank you"}, {"role": "assistant", "content": "Do you need anything else?"}]
|
That'll do it
| 11 |
Customer name is rodriguez domingo. membership level is guest. phone number is (056) 586-9932. order ID is 6784055291. delivery address is 7823 woodshore st san lima, mi 38439.
|
subscription_inquiry: status_questions
|
{"scenario": {"personal": {"account_id": "znmhqsnr5a", "customer_name": "rodriguez domingo", "member_level": "guest", "phone": "(056) 586-9932"}, "order": {"street_address": "7823 woodshore st", "full_address": "7823 woodshore st san lima, mi 38439", "city": "san lima", "order_id": "6784055291", "state": "mi", "zip_code": "38439"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_questions"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_questions", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! How may I help you?"}, {"role": "user", "content": "I have a question about the status of my subscription. I want to know if it's active."}, {"role": "assistant", "content": "Okay. I can help you with that."}, {"role": "user", "content": "ok"}, {"role": "user", "content": "hello?"}, {"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "I am sorry. My system lagged."}, {"role": "assistant", "content": "May I have your first and last name or account ID?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "Account ID: ZNMHQSNR5A"}, {"role": "assistant", "content": "Thank you!"}, {"role": "assistant", "content": "May I have your order iD too?"}, {"role": "user", "content": "Order ID: 6784055291"}, {"role": "assistant", "content": "You subscription is still active."}, {"role": "assistant", "content": "It is due tomorrow."}, {"role": "user", "content": "When will this be reflected in my account?"}, {"role": "assistant", "content": "Tomorrow."}, {"role": "assistant", "content": "I will send you a link so you can access this information yourself."}, {"role": "user", "content": "Nice"}, {"role": "assistant", "content": "Do you know your username to log in?"}, {"role": "user", "content": "Well it isn't listed here so I guess no"}, {"role": "assistant", "content": "rdomingo1"}, {"role": "user", "content": "Thank you"}, {"role": "assistant", "content": "Do you need anything else?"}, {"role": "user", "content": "That'll do it"}]
|
Thanks again.
| 12 |
Customer name is albert sanders. membership level is guest. email is albertsanders128@email.com. phone number is (746) 914-1482. delivery address is 7625 primrose ave newark, ca 86227.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "albertsanders128@email.com", "member_level": "guest", "phone": "(746) 914-1482", "username": "albertsanders128"}, "order": {"street_address": "7625 primrose ave", "full_address": "7625 primrose ave newark, ca 86227", "city": "newark", "state": "ca", "zip_code": "86227"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "albert sanders", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}]
|
hey. I forgot my username.
| 1 |
Customer name is albert sanders. membership level is guest. email is albertsanders128@email.com. phone number is (746) 914-1482. delivery address is 7625 primrose ave newark, ca 86227.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "albertsanders128@email.com", "member_level": "guest", "phone": "(746) 914-1482", "username": "albertsanders128"}, "order": {"street_address": "7625 primrose ave", "full_address": "7625 primrose ave newark, ca 86227", "city": "newark", "state": "ca", "zip_code": "86227"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "albert sanders", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "hey. I forgot my username."}, {"role": "assistant", "content": "Glad to help. May I have your full name please?"}]
|
I'm Albert Sanders
| 2 |
Customer name is albert sanders. membership level is guest. email is albertsanders128@email.com. phone number is (746) 914-1482. delivery address is 7625 primrose ave newark, ca 86227.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "albertsanders128@email.com", "member_level": "guest", "phone": "(746) 914-1482", "username": "albertsanders128"}, "order": {"street_address": "7625 primrose ave", "full_address": "7625 primrose ave newark, ca 86227", "city": "newark", "state": "ca", "zip_code": "86227"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "albert sanders", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "hey. I forgot my username."}, {"role": "assistant", "content": "Glad to help. May I have your full name please?"}, {"role": "user", "content": "I'm Albert Sanders"}, {"role": "assistant", "content": "thanks Albert. Give me a second."}]
|
did you find it?
| 3 |
Customer name is albert sanders. membership level is guest. email is albertsanders128@email.com. phone number is (746) 914-1482. delivery address is 7625 primrose ave newark, ca 86227.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "albertsanders128@email.com", "member_level": "guest", "phone": "(746) 914-1482", "username": "albertsanders128"}, "order": {"street_address": "7625 primrose ave", "full_address": "7625 primrose ave newark, ca 86227", "city": "newark", "state": "ca", "zip_code": "86227"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "albert sanders", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "hey. I forgot my username."}, {"role": "assistant", "content": "Glad to help. May I have your full name please?"}, {"role": "user", "content": "I'm Albert Sanders"}, {"role": "assistant", "content": "thanks Albert. Give me a second."}, {"role": "user", "content": "did you find it?"}, {"role": "assistant", "content": "Can you please let me know your zip code and phone number to verify your identity?"}]
|
86227 is the zip
| 4 |
Customer name is albert sanders. membership level is guest. email is albertsanders128@email.com. phone number is (746) 914-1482. delivery address is 7625 primrose ave newark, ca 86227.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "albertsanders128@email.com", "member_level": "guest", "phone": "(746) 914-1482", "username": "albertsanders128"}, "order": {"street_address": "7625 primrose ave", "full_address": "7625 primrose ave newark, ca 86227", "city": "newark", "state": "ca", "zip_code": "86227"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "albert sanders", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "hey. I forgot my username."}, {"role": "assistant", "content": "Glad to help. May I have your full name please?"}, {"role": "user", "content": "I'm Albert Sanders"}, {"role": "assistant", "content": "thanks Albert. Give me a second."}, {"role": "user", "content": "did you find it?"}, {"role": "assistant", "content": "Can you please let me know your zip code and phone number to verify your identity?"}, {"role": "user", "content": "86227 is the zip"}]
|
746 914 1482 is the number
| 5 |
Customer name is albert sanders. membership level is guest. email is albertsanders128@email.com. phone number is (746) 914-1482. delivery address is 7625 primrose ave newark, ca 86227.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "albertsanders128@email.com", "member_level": "guest", "phone": "(746) 914-1482", "username": "albertsanders128"}, "order": {"street_address": "7625 primrose ave", "full_address": "7625 primrose ave newark, ca 86227", "city": "newark", "state": "ca", "zip_code": "86227"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "albert sanders", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "hey. I forgot my username."}, {"role": "assistant", "content": "Glad to help. May I have your full name please?"}, {"role": "user", "content": "I'm Albert Sanders"}, {"role": "assistant", "content": "thanks Albert. Give me a second."}, {"role": "user", "content": "did you find it?"}, {"role": "assistant", "content": "Can you please let me know your zip code and phone number to verify your identity?"}, {"role": "user", "content": "86227 is the zip"}, {"role": "user", "content": "746 914 1482 is the number"}, {"role": "assistant", "content": "Can you reconfirm your phone number?"}]
|
(746) 914-1482
| 6 |
Customer name is albert sanders. membership level is guest. email is albertsanders128@email.com. phone number is (746) 914-1482. delivery address is 7625 primrose ave newark, ca 86227.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "albertsanders128@email.com", "member_level": "guest", "phone": "(746) 914-1482", "username": "albertsanders128"}, "order": {"street_address": "7625 primrose ave", "full_address": "7625 primrose ave newark, ca 86227", "city": "newark", "state": "ca", "zip_code": "86227"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "albert sanders", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "hey. I forgot my username."}, {"role": "assistant", "content": "Glad to help. May I have your full name please?"}, {"role": "user", "content": "I'm Albert Sanders"}, {"role": "assistant", "content": "thanks Albert. Give me a second."}, {"role": "user", "content": "did you find it?"}, {"role": "assistant", "content": "Can you please let me know your zip code and phone number to verify your identity?"}, {"role": "user", "content": "86227 is the zip"}, {"role": "user", "content": "746 914 1482 is the number"}, {"role": "assistant", "content": "Can you reconfirm your phone number?"}, {"role": "user", "content": "(746) 914-1482"}, {"role": "assistant", "content": "Thanks."}, {"role": "assistant", "content": "Your username is asanders1."}]
|
thats right! thanks man
| 7 |
Customer name is albert sanders. membership level is guest. email is albertsanders128@email.com. phone number is (746) 914-1482. delivery address is 7625 primrose ave newark, ca 86227.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "albertsanders128@email.com", "member_level": "guest", "phone": "(746) 914-1482", "username": "albertsanders128"}, "order": {"street_address": "7625 primrose ave", "full_address": "7625 primrose ave newark, ca 86227", "city": "newark", "state": "ca", "zip_code": "86227"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "albert sanders", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "hey. I forgot my username."}, {"role": "assistant", "content": "Glad to help. May I have your full name please?"}, {"role": "user", "content": "I'm Albert Sanders"}, {"role": "assistant", "content": "thanks Albert. Give me a second."}, {"role": "user", "content": "did you find it?"}, {"role": "assistant", "content": "Can you please let me know your zip code and phone number to verify your identity?"}, {"role": "user", "content": "86227 is the zip"}, {"role": "user", "content": "746 914 1482 is the number"}, {"role": "assistant", "content": "Can you reconfirm your phone number?"}, {"role": "user", "content": "(746) 914-1482"}, {"role": "assistant", "content": "Thanks."}, {"role": "assistant", "content": "Your username is asanders1."}, {"role": "user", "content": "thats right! thanks man"}, {"role": "assistant", "content": "You are welcome. Is there anything else that I can help you with?"}]
|
nope. have a good day!
| 8 |
Customer name is albert sanders. membership level is gold. phone number is (383) 730-0068. delivery address is 8000 circle drive monterey, mi 58568.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "gold", "phone": "(383) 730-0068"}, "order": {"street_address": "8000 circle drive", "full_address": "8000 circle drive monterey, mi 58568", "city": "monterey", "state": "mi", "zip_code": "58568"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "albert sanders", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}]
|
Hey there, I am a Gpld Level member, but I can't log in
| 1 |
Customer name is albert sanders. membership level is gold. phone number is (383) 730-0068. delivery address is 8000 circle drive monterey, mi 58568.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "gold", "phone": "(383) 730-0068"}, "order": {"street_address": "8000 circle drive", "full_address": "8000 circle drive monterey, mi 58568", "city": "monterey", "state": "mi", "zip_code": "58568"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "albert sanders", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hey there, I am a Gpld Level member, but I can't log in"}]
|
I guess I forgot my username
| 2 |
Customer name is albert sanders. membership level is gold. phone number is (383) 730-0068. delivery address is 8000 circle drive monterey, mi 58568.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "gold", "phone": "(383) 730-0068"}, "order": {"street_address": "8000 circle drive", "full_address": "8000 circle drive monterey, mi 58568", "city": "monterey", "state": "mi", "zip_code": "58568"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "albert sanders", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hey there, I am a Gpld Level member, but I can't log in"}, {"role": "user", "content": "I guess I forgot my username"}, {"role": "assistant", "content": "No problem, can I have your full name?"}]
|
Albert Sanders
| 3 |
Customer name is albert sanders. membership level is gold. phone number is (383) 730-0068. delivery address is 8000 circle drive monterey, mi 58568.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "gold", "phone": "(383) 730-0068"}, "order": {"street_address": "8000 circle drive", "full_address": "8000 circle drive monterey, mi 58568", "city": "monterey", "state": "mi", "zip_code": "58568"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "albert sanders", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hey there, I am a Gpld Level member, but I can't log in"}, {"role": "user", "content": "I guess I forgot my username"}, {"role": "assistant", "content": "No problem, can I have your full name?"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "I will also need two of the following: zip code/phone number/email address"}]
|
383) 730-0068
| 4 |
Customer name is albert sanders. membership level is gold. phone number is (383) 730-0068. delivery address is 8000 circle drive monterey, mi 58568.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "gold", "phone": "(383) 730-0068"}, "order": {"street_address": "8000 circle drive", "full_address": "8000 circle drive monterey, mi 58568", "city": "monterey", "state": "mi", "zip_code": "58568"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "albert sanders", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hey there, I am a Gpld Level member, but I can't log in"}, {"role": "user", "content": "I guess I forgot my username"}, {"role": "assistant", "content": "No problem, can I have your full name?"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "I will also need two of the following: zip code/phone number/email address"}, {"role": "user", "content": "383) 730-0068"}]
|
58568
| 5 |
Customer name is albert sanders. membership level is gold. phone number is (383) 730-0068. delivery address is 8000 circle drive monterey, mi 58568.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "gold", "phone": "(383) 730-0068"}, "order": {"street_address": "8000 circle drive", "full_address": "8000 circle drive monterey, mi 58568", "city": "monterey", "state": "mi", "zip_code": "58568"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "albert sanders", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hey there, I am a Gpld Level member, but I can't log in"}, {"role": "user", "content": "I guess I forgot my username"}, {"role": "assistant", "content": "No problem, can I have your full name?"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "I will also need two of the following: zip code/phone number/email address"}, {"role": "user", "content": "383) 730-0068"}, {"role": "user", "content": "58568"}]
|
and I guess you can tell which is which, lol
| 6 |
Customer name is albert sanders. membership level is gold. phone number is (383) 730-0068. delivery address is 8000 circle drive monterey, mi 58568.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "gold", "phone": "(383) 730-0068"}, "order": {"street_address": "8000 circle drive", "full_address": "8000 circle drive monterey, mi 58568", "city": "monterey", "state": "mi", "zip_code": "58568"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "albert sanders", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hey there, I am a Gpld Level member, but I can't log in"}, {"role": "user", "content": "I guess I forgot my username"}, {"role": "assistant", "content": "No problem, can I have your full name?"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "I will also need two of the following: zip code/phone number/email address"}, {"role": "user", "content": "383) 730-0068"}, {"role": "user", "content": "58568"}, {"role": "user", "content": "and I guess you can tell which is which, lol"}, {"role": "assistant", "content": "Looks like your username is asanders1"}]
|
duh! forgot the 1, hey, thanks for the help
| 7 |
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