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Customer name is joyce wu. membership level is silver. phone number is (641) 199-2535. delivery address is 7485 lincoln ave jacksonville, ny 58601.
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account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "silver", "phone": "(641) 199-2535", "security_answer": "alexander"}, "order": {"street_address": "7485 lincoln ave", "full_address": "7485 lincoln ave jacksonville, ny 58601", "city": "jacksonville", "state": "ny", "zip_code": "58601"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeBrands. How can I help you today?"}]
|
Hi, my name's Joyce Wu. I'm a silver member, but I seem to have forgotten my password, can you help me with that?
| 1 |
Customer name is joyce wu. membership level is silver. phone number is (641) 199-2535. delivery address is 7485 lincoln ave jacksonville, ny 58601.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "silver", "phone": "(641) 199-2535", "security_answer": "alexander"}, "order": {"street_address": "7485 lincoln ave", "full_address": "7485 lincoln ave jacksonville, ny 58601", "city": "jacksonville", "state": "ny", "zip_code": "58601"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeBrands. How can I help you today?"}, {"role": "user", "content": "Hi, my name's Joyce Wu. I'm a silver member, but I seem to have forgotten my password, can you help me with that?"}, {"role": "assistant", "content": "Yes, I can help you reset your password."}, {"role": "assistant", "content": "Can I have your username please, Joyce?"}]
|
oo, sorry, I seem to have lost that, as well
| 2 |
Customer name is joyce wu. membership level is silver. phone number is (641) 199-2535. delivery address is 7485 lincoln ave jacksonville, ny 58601.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "silver", "phone": "(641) 199-2535", "security_answer": "alexander"}, "order": {"street_address": "7485 lincoln ave", "full_address": "7485 lincoln ave jacksonville, ny 58601", "city": "jacksonville", "state": "ny", "zip_code": "58601"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeBrands. How can I help you today?"}, {"role": "user", "content": "Hi, my name's Joyce Wu. I'm a silver member, but I seem to have forgotten my password, can you help me with that?"}, {"role": "assistant", "content": "Yes, I can help you reset your password."}, {"role": "assistant", "content": "Can I have your username please, Joyce?"}, {"role": "user", "content": "oo, sorry, I seem to have lost that, as well"}]
|
I do have an answer written down to a security question, will that help?
| 3 |
Customer name is joyce wu. membership level is silver. phone number is (641) 199-2535. delivery address is 7485 lincoln ave jacksonville, ny 58601.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "silver", "phone": "(641) 199-2535", "security_answer": "alexander"}, "order": {"street_address": "7485 lincoln ave", "full_address": "7485 lincoln ave jacksonville, ny 58601", "city": "jacksonville", "state": "ny", "zip_code": "58601"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeBrands. How can I help you today?"}, {"role": "user", "content": "Hi, my name's Joyce Wu. I'm a silver member, but I seem to have forgotten my password, can you help me with that?"}, {"role": "assistant", "content": "Yes, I can help you reset your password."}, {"role": "assistant", "content": "Can I have your username please, Joyce?"}, {"role": "user", "content": "oo, sorry, I seem to have lost that, as well"}, {"role": "user", "content": "I do have an answer written down to a security question, will that help?"}, {"role": "assistant", "content": "Not yet - first to recover your username I am going to need 2 of these 3 pieces of information: zip code, phone number, or email address."}]
|
58601 is the zip
| 4 |
Customer name is joyce wu. membership level is silver. phone number is (641) 199-2535. delivery address is 7485 lincoln ave jacksonville, ny 58601.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "silver", "phone": "(641) 199-2535", "security_answer": "alexander"}, "order": {"street_address": "7485 lincoln ave", "full_address": "7485 lincoln ave jacksonville, ny 58601", "city": "jacksonville", "state": "ny", "zip_code": "58601"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeBrands. How can I help you today?"}, {"role": "user", "content": "Hi, my name's Joyce Wu. I'm a silver member, but I seem to have forgotten my password, can you help me with that?"}, {"role": "assistant", "content": "Yes, I can help you reset your password."}, {"role": "assistant", "content": "Can I have your username please, Joyce?"}, {"role": "user", "content": "oo, sorry, I seem to have lost that, as well"}, {"role": "user", "content": "I do have an answer written down to a security question, will that help?"}, {"role": "assistant", "content": "Not yet - first to recover your username I am going to need 2 of these 3 pieces of information: zip code, phone number, or email address."}, {"role": "user", "content": "58601 is the zip"}]
|
(641) 199-2535
| 5 |
Customer name is joyce wu. membership level is silver. phone number is (641) 199-2535. delivery address is 7485 lincoln ave jacksonville, ny 58601.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "silver", "phone": "(641) 199-2535", "security_answer": "alexander"}, "order": {"street_address": "7485 lincoln ave", "full_address": "7485 lincoln ave jacksonville, ny 58601", "city": "jacksonville", "state": "ny", "zip_code": "58601"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeBrands. How can I help you today?"}, {"role": "user", "content": "Hi, my name's Joyce Wu. I'm a silver member, but I seem to have forgotten my password, can you help me with that?"}, {"role": "assistant", "content": "Yes, I can help you reset your password."}, {"role": "assistant", "content": "Can I have your username please, Joyce?"}, {"role": "user", "content": "oo, sorry, I seem to have lost that, as well"}, {"role": "user", "content": "I do have an answer written down to a security question, will that help?"}, {"role": "assistant", "content": "Not yet - first to recover your username I am going to need 2 of these 3 pieces of information: zip code, phone number, or email address."}, {"role": "user", "content": "58601 is the zip"}, {"role": "user", "content": "(641) 199-2535"}, {"role": "assistant", "content": "OK, Your username is jwu1"}, {"role": "assistant", "content": "Now, to reset your password I will need that answer to the security question you mentioned earlier."}]
|
okay, the answer was Alexander
| 6 |
Customer name is joyce wu. membership level is silver. phone number is (641) 199-2535. delivery address is 7485 lincoln ave jacksonville, ny 58601.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "silver", "phone": "(641) 199-2535", "security_answer": "alexander"}, "order": {"street_address": "7485 lincoln ave", "full_address": "7485 lincoln ave jacksonville, ny 58601", "city": "jacksonville", "state": "ny", "zip_code": "58601"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeBrands. How can I help you today?"}, {"role": "user", "content": "Hi, my name's Joyce Wu. I'm a silver member, but I seem to have forgotten my password, can you help me with that?"}, {"role": "assistant", "content": "Yes, I can help you reset your password."}, {"role": "assistant", "content": "Can I have your username please, Joyce?"}, {"role": "user", "content": "oo, sorry, I seem to have lost that, as well"}, {"role": "user", "content": "I do have an answer written down to a security question, will that help?"}, {"role": "assistant", "content": "Not yet - first to recover your username I am going to need 2 of these 3 pieces of information: zip code, phone number, or email address."}, {"role": "user", "content": "58601 is the zip"}, {"role": "user", "content": "(641) 199-2535"}, {"role": "assistant", "content": "OK, Your username is jwu1"}, {"role": "assistant", "content": "Now, to reset your password I will need that answer to the security question you mentioned earlier."}, {"role": "user", "content": "okay, the answer was Alexander"}, {"role": "assistant", "content": "Alright I have generated a new password for you: bnjw6g9rx2s"}, {"role": "assistant", "content": "Is there anything else I can help with today?"}]
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No that's great. Thanks for your help
| 7 |
Customer name is rodriguez domingo. membership level is guest. phone number is (041) 395-3775. order ID is 5216151071. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 9853 lexington ave san mateo, wa 283.
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order_issue: status_mystery_fee
|
{"scenario": {"personal": {"account_id": "sts5ucgtbm", "customer_name": "rodriguez domingo", "member_level": "guest", "phone": "(041) 395-3775"}, "order": {"street_address": "9853 lexington ave", "full_address": "9853 lexington ave san mateo, wa 283", "city": "san mateo", "num_products": "1", "order_id": "5216151071", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/guess-jeans.jpeg'}]", "shipping_status": "order received", "state": "wa", "zip_code": "283"}, "product": {"names": ["guess jeans"], "amounts": [74]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[]
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There was an extra fee added to my order.
| 1 |
Customer name is rodriguez domingo. membership level is guest. phone number is (041) 395-3775. order ID is 5216151071. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 9853 lexington ave san mateo, wa 283.
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order_issue: status_mystery_fee
|
{"scenario": {"personal": {"account_id": "sts5ucgtbm", "customer_name": "rodriguez domingo", "member_level": "guest", "phone": "(041) 395-3775"}, "order": {"street_address": "9853 lexington ave", "full_address": "9853 lexington ave san mateo, wa 283", "city": "san mateo", "num_products": "1", "order_id": "5216151071", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/guess-jeans.jpeg'}]", "shipping_status": "order received", "state": "wa", "zip_code": "283"}, "product": {"names": ["guess jeans"], "amounts": [74]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "There was an extra fee added to my order."}, {"role": "assistant", "content": "What's your name?"}]
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Rodriguez Domingo
| 2 |
Customer name is rodriguez domingo. membership level is guest. phone number is (041) 395-3775. order ID is 5216151071. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 9853 lexington ave san mateo, wa 283.
|
order_issue: status_mystery_fee
|
{"scenario": {"personal": {"account_id": "sts5ucgtbm", "customer_name": "rodriguez domingo", "member_level": "guest", "phone": "(041) 395-3775"}, "order": {"street_address": "9853 lexington ave", "full_address": "9853 lexington ave san mateo, wa 283", "city": "san mateo", "num_products": "1", "order_id": "5216151071", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/guess-jeans.jpeg'}]", "shipping_status": "order received", "state": "wa", "zip_code": "283"}, "product": {"names": ["guess jeans"], "amounts": [74]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "There was an extra fee added to my order."}, {"role": "assistant", "content": "What's your name?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Can I have your account and order IDs?"}]
|
STS5UCGTBM,5216151071
| 3 |
Customer name is rodriguez domingo. membership level is guest. phone number is (041) 395-3775. order ID is 5216151071. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 9853 lexington ave san mateo, wa 283.
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order_issue: status_mystery_fee
|
{"scenario": {"personal": {"account_id": "sts5ucgtbm", "customer_name": "rodriguez domingo", "member_level": "guest", "phone": "(041) 395-3775"}, "order": {"street_address": "9853 lexington ave", "full_address": "9853 lexington ave san mateo, wa 283", "city": "san mateo", "num_products": "1", "order_id": "5216151071", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/guess-jeans.jpeg'}]", "shipping_status": "order received", "state": "wa", "zip_code": "283"}, "product": {"names": ["guess jeans"], "amounts": [74]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "There was an extra fee added to my order."}, {"role": "assistant", "content": "What's your name?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Can I have your account and order IDs?"}, {"role": "user", "content": "STS5UCGTBM,5216151071"}, {"role": "assistant", "content": "What's your membership level please?"}]
|
Guest
| 4 |
Customer name is rodriguez domingo. membership level is guest. phone number is (041) 395-3775. order ID is 5216151071. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 9853 lexington ave san mateo, wa 283.
|
order_issue: status_mystery_fee
|
{"scenario": {"personal": {"account_id": "sts5ucgtbm", "customer_name": "rodriguez domingo", "member_level": "guest", "phone": "(041) 395-3775"}, "order": {"street_address": "9853 lexington ave", "full_address": "9853 lexington ave san mateo, wa 283", "city": "san mateo", "num_products": "1", "order_id": "5216151071", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/guess-jeans.jpeg'}]", "shipping_status": "order received", "state": "wa", "zip_code": "283"}, "product": {"names": ["guess jeans"], "amounts": [74]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "There was an extra fee added to my order."}, {"role": "assistant", "content": "What's your name?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Can I have your account and order IDs?"}, {"role": "user", "content": "STS5UCGTBM,5216151071"}, {"role": "assistant", "content": "What's your membership level please?"}, {"role": "user", "content": "Guest"}, {"role": "assistant", "content": "Thank you for that."}, {"role": "assistant", "content": "It looks like a processing fee that we have had to tack onto orders for the last month or so."}]
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okay, I understand.
| 5 |
Customer name is rodriguez domingo. membership level is guest. phone number is (041) 395-3775. order ID is 5216151071. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 9853 lexington ave san mateo, wa 283.
|
order_issue: status_mystery_fee
|
{"scenario": {"personal": {"account_id": "sts5ucgtbm", "customer_name": "rodriguez domingo", "member_level": "guest", "phone": "(041) 395-3775"}, "order": {"street_address": "9853 lexington ave", "full_address": "9853 lexington ave san mateo, wa 283", "city": "san mateo", "num_products": "1", "order_id": "5216151071", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/guess-jeans.jpeg'}]", "shipping_status": "order received", "state": "wa", "zip_code": "283"}, "product": {"names": ["guess jeans"], "amounts": [74]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "There was an extra fee added to my order."}, {"role": "assistant", "content": "What's your name?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Can I have your account and order IDs?"}, {"role": "user", "content": "STS5UCGTBM,5216151071"}, {"role": "assistant", "content": "What's your membership level please?"}, {"role": "user", "content": "Guest"}, {"role": "assistant", "content": "Thank you for that."}, {"role": "assistant", "content": "It looks like a processing fee that we have had to tack onto orders for the last month or so."}, {"role": "user", "content": "okay, I understand."}, {"role": "assistant", "content": "Given the COVID19 issue, there are some serious issues within our supply chain, and we also want to pay our workers hazard pay."}, {"role": "assistant", "content": "So sorry about that."}]
|
oh okay
| 6 |
Customer name is rodriguez domingo. membership level is guest. phone number is (041) 395-3775. order ID is 5216151071. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 9853 lexington ave san mateo, wa 283.
|
order_issue: status_mystery_fee
|
{"scenario": {"personal": {"account_id": "sts5ucgtbm", "customer_name": "rodriguez domingo", "member_level": "guest", "phone": "(041) 395-3775"}, "order": {"street_address": "9853 lexington ave", "full_address": "9853 lexington ave san mateo, wa 283", "city": "san mateo", "num_products": "1", "order_id": "5216151071", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/guess-jeans.jpeg'}]", "shipping_status": "order received", "state": "wa", "zip_code": "283"}, "product": {"names": ["guess jeans"], "amounts": [74]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "There was an extra fee added to my order."}, {"role": "assistant", "content": "What's your name?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Can I have your account and order IDs?"}, {"role": "user", "content": "STS5UCGTBM,5216151071"}, {"role": "assistant", "content": "What's your membership level please?"}, {"role": "user", "content": "Guest"}, {"role": "assistant", "content": "Thank you for that."}, {"role": "assistant", "content": "It looks like a processing fee that we have had to tack onto orders for the last month or so."}, {"role": "user", "content": "okay, I understand."}, {"role": "assistant", "content": "Given the COVID19 issue, there are some serious issues within our supply chain, and we also want to pay our workers hazard pay."}, {"role": "assistant", "content": "So sorry about that."}, {"role": "user", "content": "oh okay"}, {"role": "assistant", "content": "Can I help with anything else?"}]
|
no
| 7 |
Customer name is rodriguez domingo. membership level is guest. phone number is (041) 395-3775. order ID is 5216151071. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 9853 lexington ave san mateo, wa 283.
|
order_issue: status_mystery_fee
|
{"scenario": {"personal": {"account_id": "sts5ucgtbm", "customer_name": "rodriguez domingo", "member_level": "guest", "phone": "(041) 395-3775"}, "order": {"street_address": "9853 lexington ave", "full_address": "9853 lexington ave san mateo, wa 283", "city": "san mateo", "num_products": "1", "order_id": "5216151071", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/guess-jeans.jpeg'}]", "shipping_status": "order received", "state": "wa", "zip_code": "283"}, "product": {"names": ["guess jeans"], "amounts": [74]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "There was an extra fee added to my order."}, {"role": "assistant", "content": "What's your name?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Can I have your account and order IDs?"}, {"role": "user", "content": "STS5UCGTBM,5216151071"}, {"role": "assistant", "content": "What's your membership level please?"}, {"role": "user", "content": "Guest"}, {"role": "assistant", "content": "Thank you for that."}, {"role": "assistant", "content": "It looks like a processing fee that we have had to tack onto orders for the last month or so."}, {"role": "user", "content": "okay, I understand."}, {"role": "assistant", "content": "Given the COVID19 issue, there are some serious issues within our supply chain, and we also want to pay our workers hazard pay."}, {"role": "assistant", "content": "So sorry about that."}, {"role": "user", "content": "oh okay"}, {"role": "assistant", "content": "Can I help with anything else?"}, {"role": "user", "content": "no"}, {"role": "assistant", "content": "Okay. We appreciate your business. Have a great day!"}]
|
You too!
| 8 |
Customer name is chloe zhang. membership level is guest. email is czhang29@email.com. phone number is (982) 968-8055. order ID is 7842734823. purchase date was 2020-03-23. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 7317 circle drive brighton, ca 44748.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "z8gxsipmay", "customer_name": "chloe zhang", "email": "czhang29@email.com", "member_level": "guest", "phone": "(982) 968-8055", "username": "czhang29"}, "order": {"street_address": "7317 circle drive", "full_address": "7317 circle drive brighton, ca 44748", "city": "brighton", "num_products": "1", "order_id": "7842734823", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2020-03-23", "shipping_status": "delivered", "state": "ca", "zip_code": "44748"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [74]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Thanks for choosing AcmeBrands! What can I do for you?"}]
|
I wanna confirm the shipping address
| 1 |
Customer name is chloe zhang. membership level is guest. email is czhang29@email.com. phone number is (982) 968-8055. order ID is 7842734823. purchase date was 2020-03-23. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 7317 circle drive brighton, ca 44748.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "z8gxsipmay", "customer_name": "chloe zhang", "email": "czhang29@email.com", "member_level": "guest", "phone": "(982) 968-8055", "username": "czhang29"}, "order": {"street_address": "7317 circle drive", "full_address": "7317 circle drive brighton, ca 44748", "city": "brighton", "num_products": "1", "order_id": "7842734823", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2020-03-23", "shipping_status": "delivered", "state": "ca", "zip_code": "44748"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [74]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Thanks for choosing AcmeBrands! What can I do for you?"}, {"role": "user", "content": "I wanna confirm the shipping address"}, {"role": "assistant", "content": "Sure. What is your name, please?"}]
|
Chloe Zhang
| 2 |
Customer name is chloe zhang. membership level is guest. email is czhang29@email.com. phone number is (982) 968-8055. order ID is 7842734823. purchase date was 2020-03-23. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 7317 circle drive brighton, ca 44748.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "z8gxsipmay", "customer_name": "chloe zhang", "email": "czhang29@email.com", "member_level": "guest", "phone": "(982) 968-8055", "username": "czhang29"}, "order": {"street_address": "7317 circle drive", "full_address": "7317 circle drive brighton, ca 44748", "city": "brighton", "num_products": "1", "order_id": "7842734823", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2020-03-23", "shipping_status": "delivered", "state": "ca", "zip_code": "44748"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [74]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Thanks for choosing AcmeBrands! What can I do for you?"}, {"role": "user", "content": "I wanna confirm the shipping address"}, {"role": "assistant", "content": "Sure. What is your name, please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Thank you, Chloe. Can you please also tell me your username/email address, as well as your order ID?"}]
|
czhang29@email.com
| 3 |
Customer name is chloe zhang. membership level is guest. email is czhang29@email.com. phone number is (982) 968-8055. order ID is 7842734823. purchase date was 2020-03-23. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 7317 circle drive brighton, ca 44748.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "z8gxsipmay", "customer_name": "chloe zhang", "email": "czhang29@email.com", "member_level": "guest", "phone": "(982) 968-8055", "username": "czhang29"}, "order": {"street_address": "7317 circle drive", "full_address": "7317 circle drive brighton, ca 44748", "city": "brighton", "num_products": "1", "order_id": "7842734823", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2020-03-23", "shipping_status": "delivered", "state": "ca", "zip_code": "44748"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [74]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Thanks for choosing AcmeBrands! What can I do for you?"}, {"role": "user", "content": "I wanna confirm the shipping address"}, {"role": "assistant", "content": "Sure. What is your name, please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Thank you, Chloe. Can you please also tell me your username/email address, as well as your order ID?"}, {"role": "user", "content": "czhang29@email.com"}]
|
Order ID: 7842734823
| 4 |
Customer name is chloe zhang. membership level is guest. email is czhang29@email.com. phone number is (982) 968-8055. order ID is 7842734823. purchase date was 2020-03-23. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 7317 circle drive brighton, ca 44748.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "z8gxsipmay", "customer_name": "chloe zhang", "email": "czhang29@email.com", "member_level": "guest", "phone": "(982) 968-8055", "username": "czhang29"}, "order": {"street_address": "7317 circle drive", "full_address": "7317 circle drive brighton, ca 44748", "city": "brighton", "num_products": "1", "order_id": "7842734823", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2020-03-23", "shipping_status": "delivered", "state": "ca", "zip_code": "44748"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [74]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Thanks for choosing AcmeBrands! What can I do for you?"}, {"role": "user", "content": "I wanna confirm the shipping address"}, {"role": "assistant", "content": "Sure. What is your name, please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Thank you, Chloe. Can you please also tell me your username/email address, as well as your order ID?"}, {"role": "user", "content": "czhang29@email.com"}, {"role": "user", "content": "Order ID: 7842734823"}]
|
Username: czhang29
| 5 |
Customer name is chloe zhang. membership level is guest. email is czhang29@email.com. phone number is (982) 968-8055. order ID is 7842734823. purchase date was 2020-03-23. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 7317 circle drive brighton, ca 44748.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "z8gxsipmay", "customer_name": "chloe zhang", "email": "czhang29@email.com", "member_level": "guest", "phone": "(982) 968-8055", "username": "czhang29"}, "order": {"street_address": "7317 circle drive", "full_address": "7317 circle drive brighton, ca 44748", "city": "brighton", "num_products": "1", "order_id": "7842734823", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2020-03-23", "shipping_status": "delivered", "state": "ca", "zip_code": "44748"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [74]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Thanks for choosing AcmeBrands! What can I do for you?"}, {"role": "user", "content": "I wanna confirm the shipping address"}, {"role": "assistant", "content": "Sure. What is your name, please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Thank you, Chloe. Can you please also tell me your username/email address, as well as your order ID?"}, {"role": "user", "content": "czhang29@email.com"}, {"role": "user", "content": "Order ID: 7842734823"}, {"role": "user", "content": "Username: czhang29"}, {"role": "assistant", "content": "Thank you. And are you looking to check the address on your account, or change something on a current order?"}]
|
confirm address on account
| 6 |
Customer name is chloe zhang. membership level is guest. email is czhang29@email.com. phone number is (982) 968-8055. order ID is 7842734823. purchase date was 2020-03-23. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 7317 circle drive brighton, ca 44748.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "z8gxsipmay", "customer_name": "chloe zhang", "email": "czhang29@email.com", "member_level": "guest", "phone": "(982) 968-8055", "username": "czhang29"}, "order": {"street_address": "7317 circle drive", "full_address": "7317 circle drive brighton, ca 44748", "city": "brighton", "num_products": "1", "order_id": "7842734823", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2020-03-23", "shipping_status": "delivered", "state": "ca", "zip_code": "44748"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [74]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Thanks for choosing AcmeBrands! What can I do for you?"}, {"role": "user", "content": "I wanna confirm the shipping address"}, {"role": "assistant", "content": "Sure. What is your name, please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Thank you, Chloe. Can you please also tell me your username/email address, as well as your order ID?"}, {"role": "user", "content": "czhang29@email.com"}, {"role": "user", "content": "Order ID: 7842734823"}, {"role": "user", "content": "Username: czhang29"}, {"role": "assistant", "content": "Thank you. And are you looking to check the address on your account, or change something on a current order?"}, {"role": "user", "content": "confirm address on account"}]
|
7317 Circle Drive Brighton, CA 44748
| 7 |
Customer name is chloe zhang. membership level is guest. email is czhang29@email.com. phone number is (982) 968-8055. order ID is 7842734823. purchase date was 2020-03-23. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 7317 circle drive brighton, ca 44748.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "z8gxsipmay", "customer_name": "chloe zhang", "email": "czhang29@email.com", "member_level": "guest", "phone": "(982) 968-8055", "username": "czhang29"}, "order": {"street_address": "7317 circle drive", "full_address": "7317 circle drive brighton, ca 44748", "city": "brighton", "num_products": "1", "order_id": "7842734823", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2020-03-23", "shipping_status": "delivered", "state": "ca", "zip_code": "44748"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [74]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Thanks for choosing AcmeBrands! What can I do for you?"}, {"role": "user", "content": "I wanna confirm the shipping address"}, {"role": "assistant", "content": "Sure. What is your name, please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Thank you, Chloe. Can you please also tell me your username/email address, as well as your order ID?"}, {"role": "user", "content": "czhang29@email.com"}, {"role": "user", "content": "Order ID: 7842734823"}, {"role": "user", "content": "Username: czhang29"}, {"role": "assistant", "content": "Thank you. And are you looking to check the address on your account, or change something on a current order?"}, {"role": "user", "content": "confirm address on account"}, {"role": "user", "content": "7317 Circle Drive Brighton, CA 44748"}, {"role": "assistant", "content": "Are you looking to change it, or just make sure that that is what we have on file?"}]
|
make sure it's on file
| 8 |
Customer name is chloe zhang. membership level is guest. email is czhang29@email.com. phone number is (982) 968-8055. order ID is 7842734823. purchase date was 2020-03-23. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 7317 circle drive brighton, ca 44748.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "z8gxsipmay", "customer_name": "chloe zhang", "email": "czhang29@email.com", "member_level": "guest", "phone": "(982) 968-8055", "username": "czhang29"}, "order": {"street_address": "7317 circle drive", "full_address": "7317 circle drive brighton, ca 44748", "city": "brighton", "num_products": "1", "order_id": "7842734823", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2020-03-23", "shipping_status": "delivered", "state": "ca", "zip_code": "44748"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [74]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Thanks for choosing AcmeBrands! What can I do for you?"}, {"role": "user", "content": "I wanna confirm the shipping address"}, {"role": "assistant", "content": "Sure. What is your name, please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Thank you, Chloe. Can you please also tell me your username/email address, as well as your order ID?"}, {"role": "user", "content": "czhang29@email.com"}, {"role": "user", "content": "Order ID: 7842734823"}, {"role": "user", "content": "Username: czhang29"}, {"role": "assistant", "content": "Thank you. And are you looking to check the address on your account, or change something on a current order?"}, {"role": "user", "content": "confirm address on account"}, {"role": "user", "content": "7317 Circle Drive Brighton, CA 44748"}, {"role": "assistant", "content": "Are you looking to change it, or just make sure that that is what we have on file?"}, {"role": "user", "content": "make sure it's on file"}, {"role": "assistant", "content": "Okay. What is your account ID?"}]
|
Account ID: Z8GXSIPMAY
| 9 |
Customer name is chloe zhang. membership level is guest. email is czhang29@email.com. phone number is (982) 968-8055. order ID is 7842734823. purchase date was 2020-03-23. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 7317 circle drive brighton, ca 44748.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "z8gxsipmay", "customer_name": "chloe zhang", "email": "czhang29@email.com", "member_level": "guest", "phone": "(982) 968-8055", "username": "czhang29"}, "order": {"street_address": "7317 circle drive", "full_address": "7317 circle drive brighton, ca 44748", "city": "brighton", "num_products": "1", "order_id": "7842734823", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2020-03-23", "shipping_status": "delivered", "state": "ca", "zip_code": "44748"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [74]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Thanks for choosing AcmeBrands! What can I do for you?"}, {"role": "user", "content": "I wanna confirm the shipping address"}, {"role": "assistant", "content": "Sure. What is your name, please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Thank you, Chloe. Can you please also tell me your username/email address, as well as your order ID?"}, {"role": "user", "content": "czhang29@email.com"}, {"role": "user", "content": "Order ID: 7842734823"}, {"role": "user", "content": "Username: czhang29"}, {"role": "assistant", "content": "Thank you. And are you looking to check the address on your account, or change something on a current order?"}, {"role": "user", "content": "confirm address on account"}, {"role": "user", "content": "7317 Circle Drive Brighton, CA 44748"}, {"role": "assistant", "content": "Are you looking to change it, or just make sure that that is what we have on file?"}, {"role": "user", "content": "make sure it's on file"}, {"role": "assistant", "content": "Okay. What is your account ID?"}, {"role": "user", "content": "Account ID: Z8GXSIPMAY"}, {"role": "assistant", "content": "Got it, thank you!"}, {"role": "assistant", "content": "I've made sure that your account is updated with this information. Can I help you with anything else?"}]
|
no
| 10 |
Customer name is sanya afzal. membership level is silver. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. delivery address is 7841 woodshore st san lima, ca 62737.
|
manage_account: status_credit_missing
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "silver"}, "order": {"street_address": "7841 woodshore st", "full_address": "7841 woodshore st san lima, ca 62737", "city": "san lima", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "state": "ca", "zip_code": "62737"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [54]}, "flow": "manage_account", "subflow": "status_credit_missing"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_credit_missing", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for choosing AcmeBrands! What can I do for you today?"}]
|
Hi
| 1 |
Customer name is sanya afzal. membership level is silver. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. delivery address is 7841 woodshore st san lima, ca 62737.
|
manage_account: status_credit_missing
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "silver"}, "order": {"street_address": "7841 woodshore st", "full_address": "7841 woodshore st san lima, ca 62737", "city": "san lima", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "state": "ca", "zip_code": "62737"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [54]}, "flow": "manage_account", "subflow": "status_credit_missing"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_credit_missing", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for choosing AcmeBrands! What can I do for you today?"}, {"role": "user", "content": "Hi"}]
|
I have a premium subscription and I wanted to check the status of my account
| 2 |
Customer name is sanya afzal. membership level is silver. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. delivery address is 7841 woodshore st san lima, ca 62737.
|
manage_account: status_credit_missing
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "silver"}, "order": {"street_address": "7841 woodshore st", "full_address": "7841 woodshore st san lima, ca 62737", "city": "san lima", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "state": "ca", "zip_code": "62737"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [54]}, "flow": "manage_account", "subflow": "status_credit_missing"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_credit_missing", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for choosing AcmeBrands! What can I do for you today?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "I have a premium subscription and I wanted to check the status of my account"}, {"role": "assistant", "content": "Sure thing. What would you like to know?"}, {"role": "assistant", "content": "Subscription status?"}]
|
I believe I have some missing credits worth $40
| 3 |
Customer name is sanya afzal. membership level is silver. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. delivery address is 7841 woodshore st san lima, ca 62737.
|
manage_account: status_credit_missing
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "silver"}, "order": {"street_address": "7841 woodshore st", "full_address": "7841 woodshore st san lima, ca 62737", "city": "san lima", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "state": "ca", "zip_code": "62737"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [54]}, "flow": "manage_account", "subflow": "status_credit_missing"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_credit_missing", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for choosing AcmeBrands! What can I do for you today?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "I have a premium subscription and I wanted to check the status of my account"}, {"role": "assistant", "content": "Sure thing. What would you like to know?"}, {"role": "assistant", "content": "Subscription status?"}, {"role": "user", "content": "I believe I have some missing credits worth $40"}, {"role": "assistant", "content": "I'll be happy to help you with that. Can you please tell me your full name, so that I can access your account?"}]
|
I was supposed to have received the credit from the deal with a previous purchase
| 4 |
Customer name is sanya afzal. membership level is silver. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. delivery address is 7841 woodshore st san lima, ca 62737.
|
manage_account: status_credit_missing
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "silver"}, "order": {"street_address": "7841 woodshore st", "full_address": "7841 woodshore st san lima, ca 62737", "city": "san lima", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "state": "ca", "zip_code": "62737"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [54]}, "flow": "manage_account", "subflow": "status_credit_missing"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_credit_missing", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for choosing AcmeBrands! What can I do for you today?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "I have a premium subscription and I wanted to check the status of my account"}, {"role": "assistant", "content": "Sure thing. What would you like to know?"}, {"role": "assistant", "content": "Subscription status?"}, {"role": "user", "content": "I believe I have some missing credits worth $40"}, {"role": "assistant", "content": "I'll be happy to help you with that. Can you please tell me your full name, so that I can access your account?"}, {"role": "user", "content": "I was supposed to have received the credit from the deal with a previous purchase"}]
|
Sanya Afzal
| 5 |
Customer name is sanya afzal. membership level is silver. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. delivery address is 7841 woodshore st san lima, ca 62737.
|
manage_account: status_credit_missing
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "silver"}, "order": {"street_address": "7841 woodshore st", "full_address": "7841 woodshore st san lima, ca 62737", "city": "san lima", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "state": "ca", "zip_code": "62737"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [54]}, "flow": "manage_account", "subflow": "status_credit_missing"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_credit_missing", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for choosing AcmeBrands! What can I do for you today?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "I have a premium subscription and I wanted to check the status of my account"}, {"role": "assistant", "content": "Sure thing. What would you like to know?"}, {"role": "assistant", "content": "Subscription status?"}, {"role": "user", "content": "I believe I have some missing credits worth $40"}, {"role": "assistant", "content": "I'll be happy to help you with that. Can you please tell me your full name, so that I can access your account?"}, {"role": "user", "content": "I was supposed to have received the credit from the deal with a previous purchase"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "Thank you, Sanya, one moment, please."}, {"role": "assistant", "content": "I have checked, and this is a valid error."}]
|
Thank you
| 6 |
Customer name is sanya afzal. membership level is silver. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. delivery address is 7841 woodshore st san lima, ca 62737.
|
manage_account: status_credit_missing
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "silver"}, "order": {"street_address": "7841 woodshore st", "full_address": "7841 woodshore st san lima, ca 62737", "city": "san lima", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "state": "ca", "zip_code": "62737"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [54]}, "flow": "manage_account", "subflow": "status_credit_missing"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_credit_missing", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for choosing AcmeBrands! What can I do for you today?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "I have a premium subscription and I wanted to check the status of my account"}, {"role": "assistant", "content": "Sure thing. What would you like to know?"}, {"role": "assistant", "content": "Subscription status?"}, {"role": "user", "content": "I believe I have some missing credits worth $40"}, {"role": "assistant", "content": "I'll be happy to help you with that. Can you please tell me your full name, so that I can access your account?"}, {"role": "user", "content": "I was supposed to have received the credit from the deal with a previous purchase"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "Thank you, Sanya, one moment, please."}, {"role": "assistant", "content": "I have checked, and this is a valid error."}, {"role": "user", "content": "Thank you"}, {"role": "assistant", "content": "It's $40, so I will add that back."}]
|
Appreciate it
| 7 |
Customer name is sanya afzal. membership level is silver. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. delivery address is 7841 woodshore st san lima, ca 62737.
|
manage_account: status_credit_missing
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "silver"}, "order": {"street_address": "7841 woodshore st", "full_address": "7841 woodshore st san lima, ca 62737", "city": "san lima", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "state": "ca", "zip_code": "62737"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [54]}, "flow": "manage_account", "subflow": "status_credit_missing"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_credit_missing", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for choosing AcmeBrands! What can I do for you today?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "I have a premium subscription and I wanted to check the status of my account"}, {"role": "assistant", "content": "Sure thing. What would you like to know?"}, {"role": "assistant", "content": "Subscription status?"}, {"role": "user", "content": "I believe I have some missing credits worth $40"}, {"role": "assistant", "content": "I'll be happy to help you with that. Can you please tell me your full name, so that I can access your account?"}, {"role": "user", "content": "I was supposed to have received the credit from the deal with a previous purchase"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "Thank you, Sanya, one moment, please."}, {"role": "assistant", "content": "I have checked, and this is a valid error."}, {"role": "user", "content": "Thank you"}, {"role": "assistant", "content": "It's $40, so I will add that back."}, {"role": "user", "content": "Appreciate it"}, {"role": "assistant", "content": "To get the credit back, please use this promo code:"}, {"role": "assistant", "content": "JRSP0"}]
|
Thank you
| 8 |
Customer name is sanya afzal. membership level is silver. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. delivery address is 7841 woodshore st san lima, ca 62737.
|
manage_account: status_credit_missing
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "silver"}, "order": {"street_address": "7841 woodshore st", "full_address": "7841 woodshore st san lima, ca 62737", "city": "san lima", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "state": "ca", "zip_code": "62737"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [54]}, "flow": "manage_account", "subflow": "status_credit_missing"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_credit_missing", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for choosing AcmeBrands! What can I do for you today?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "I have a premium subscription and I wanted to check the status of my account"}, {"role": "assistant", "content": "Sure thing. What would you like to know?"}, {"role": "assistant", "content": "Subscription status?"}, {"role": "user", "content": "I believe I have some missing credits worth $40"}, {"role": "assistant", "content": "I'll be happy to help you with that. Can you please tell me your full name, so that I can access your account?"}, {"role": "user", "content": "I was supposed to have received the credit from the deal with a previous purchase"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "Thank you, Sanya, one moment, please."}, {"role": "assistant", "content": "I have checked, and this is a valid error."}, {"role": "user", "content": "Thank you"}, {"role": "assistant", "content": "It's $40, so I will add that back."}, {"role": "user", "content": "Appreciate it"}, {"role": "assistant", "content": "To get the credit back, please use this promo code:"}, {"role": "assistant", "content": "JRSP0"}, {"role": "user", "content": "Thank you"}, {"role": "assistant", "content": "This will give you a $40 credit. Can I help you with anything else? Sorry for the issue!"}]
|
Thats all. Thank you very much
| 9 |
Customer name is joyce wu. membership level is guest. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 8792 2nd ave baltimore, wa 5978.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "guest"}, "order": {"street_address": "8792 2nd ave", "full_address": "8792 2nd ave baltimore, wa 5978", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "5978"}, "product": {"names": ["calvin_klein boots"], "amounts": [94]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}]
|
Hello
| 1 |
Customer name is joyce wu. membership level is guest. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 8792 2nd ave baltimore, wa 5978.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "guest"}, "order": {"street_address": "8792 2nd ave", "full_address": "8792 2nd ave baltimore, wa 5978", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "5978"}, "product": {"names": ["calvin_klein boots"], "amounts": [94]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hello"}]
|
The size of shoes is not flexible for me
| 2 |
Customer name is joyce wu. membership level is guest. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 8792 2nd ave baltimore, wa 5978.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "guest"}, "order": {"street_address": "8792 2nd ave", "full_address": "8792 2nd ave baltimore, wa 5978", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "5978"}, "product": {"names": ["calvin_klein boots"], "amounts": [94]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "The size of shoes is not flexible for me"}]
|
Can I change the shoes?
| 3 |
Customer name is joyce wu. membership level is guest. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 8792 2nd ave baltimore, wa 5978.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "guest"}, "order": {"street_address": "8792 2nd ave", "full_address": "8792 2nd ave baltimore, wa 5978", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "5978"}, "product": {"names": ["calvin_klein boots"], "amounts": [94]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "The size of shoes is not flexible for me"}, {"role": "user", "content": "Can I change the shoes?"}, {"role": "assistant", "content": "Sorry to hear about your problem. I can help you with a replacement."}, {"role": "assistant", "content": "Please tell me your full name or account ID."}]
|
That's great
| 4 |
Customer name is joyce wu. membership level is guest. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 8792 2nd ave baltimore, wa 5978.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "guest"}, "order": {"street_address": "8792 2nd ave", "full_address": "8792 2nd ave baltimore, wa 5978", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "5978"}, "product": {"names": ["calvin_klein boots"], "amounts": [94]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "The size of shoes is not flexible for me"}, {"role": "user", "content": "Can I change the shoes?"}, {"role": "assistant", "content": "Sorry to hear about your problem. I can help you with a replacement."}, {"role": "assistant", "content": "Please tell me your full name or account ID."}, {"role": "user", "content": "That's great"}]
|
Ray Teym
| 5 |
Customer name is joyce wu. membership level is guest. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 8792 2nd ave baltimore, wa 5978.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "guest"}, "order": {"street_address": "8792 2nd ave", "full_address": "8792 2nd ave baltimore, wa 5978", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "5978"}, "product": {"names": ["calvin_klein boots"], "amounts": [94]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "The size of shoes is not flexible for me"}, {"role": "user", "content": "Can I change the shoes?"}, {"role": "assistant", "content": "Sorry to hear about your problem. I can help you with a replacement."}, {"role": "assistant", "content": "Please tell me your full name or account ID."}, {"role": "user", "content": "That's great"}, {"role": "user", "content": "Ray Teym"}, {"role": "assistant", "content": "Thank you Ray. Next I will need to check on your order details."}, {"role": "assistant", "content": "Please tell me your: username, email, and order ID."}]
|
134151
| 6 |
Customer name is joyce wu. membership level is guest. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 8792 2nd ave baltimore, wa 5978.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "guest"}, "order": {"street_address": "8792 2nd ave", "full_address": "8792 2nd ave baltimore, wa 5978", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "5978"}, "product": {"names": ["calvin_klein boots"], "amounts": [94]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "The size of shoes is not flexible for me"}, {"role": "user", "content": "Can I change the shoes?"}, {"role": "assistant", "content": "Sorry to hear about your problem. I can help you with a replacement."}, {"role": "assistant", "content": "Please tell me your full name or account ID."}, {"role": "user", "content": "That's great"}, {"role": "user", "content": "Ray Teym"}, {"role": "assistant", "content": "Thank you Ray. Next I will need to check on your order details."}, {"role": "assistant", "content": "Please tell me your: username, email, and order ID."}, {"role": "user", "content": "134151"}, {"role": "assistant", "content": "Thank you. I need your username and email too."}]
|
feri
| 7 |
Customer name is joyce wu. membership level is guest. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 8792 2nd ave baltimore, wa 5978.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "guest"}, "order": {"street_address": "8792 2nd ave", "full_address": "8792 2nd ave baltimore, wa 5978", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "5978"}, "product": {"names": ["calvin_klein boots"], "amounts": [94]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "The size of shoes is not flexible for me"}, {"role": "user", "content": "Can I change the shoes?"}, {"role": "assistant", "content": "Sorry to hear about your problem. I can help you with a replacement."}, {"role": "assistant", "content": "Please tell me your full name or account ID."}, {"role": "user", "content": "That's great"}, {"role": "user", "content": "Ray Teym"}, {"role": "assistant", "content": "Thank you Ray. Next I will need to check on your order details."}, {"role": "assistant", "content": "Please tell me your: username, email, and order ID."}, {"role": "user", "content": "134151"}, {"role": "assistant", "content": "Thank you. I need your username and email too."}, {"role": "user", "content": "feri"}]
|
bataniferi@yahoo.com
| 8 |
Customer name is crystal minh. membership level is bronze. phone number is (695) 804-5675. order ID is 3663165886. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 6003 brushwick dr san mateo, wa 51360.
|
order_issue: status_mystery_fee
|
{"scenario": {"personal": {"account_id": "o7rtpptky3", "customer_name": "crystal minh", "member_level": "bronze", "phone": "(695) 804-5675"}, "order": {"street_address": "6003 brushwick dr", "full_address": "6003 brushwick dr san mateo, wa 51360", "city": "san mateo", "num_products": "1", "order_id": "3663165886", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "shipping_status": "order received", "state": "wa", "zip_code": "51360"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [64]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}]
|
Yes i would like to check the status of my order because it seems to be an extra fee added for no reason
| 1 |
Customer name is crystal minh. membership level is bronze. phone number is (695) 804-5675. order ID is 3663165886. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 6003 brushwick dr san mateo, wa 51360.
|
order_issue: status_mystery_fee
|
{"scenario": {"personal": {"account_id": "o7rtpptky3", "customer_name": "crystal minh", "member_level": "bronze", "phone": "(695) 804-5675"}, "order": {"street_address": "6003 brushwick dr", "full_address": "6003 brushwick dr san mateo, wa 51360", "city": "san mateo", "num_products": "1", "order_id": "3663165886", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "shipping_status": "order received", "state": "wa", "zip_code": "51360"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [64]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "Yes i would like to check the status of my order because it seems to be an extra fee added for no reason"}, {"role": "assistant", "content": "I am so sorry to hear that. I will do my best to resolve your issue."}, {"role": "assistant", "content": "Can I please have your full name, account ID, and order ID?"}]
|
Crystal Minh and account id is O7RTPPTKY3
| 2 |
Customer name is crystal minh. membership level is bronze. phone number is (695) 804-5675. order ID is 3663165886. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 6003 brushwick dr san mateo, wa 51360.
|
order_issue: status_mystery_fee
|
{"scenario": {"personal": {"account_id": "o7rtpptky3", "customer_name": "crystal minh", "member_level": "bronze", "phone": "(695) 804-5675"}, "order": {"street_address": "6003 brushwick dr", "full_address": "6003 brushwick dr san mateo, wa 51360", "city": "san mateo", "num_products": "1", "order_id": "3663165886", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "shipping_status": "order received", "state": "wa", "zip_code": "51360"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [64]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "Yes i would like to check the status of my order because it seems to be an extra fee added for no reason"}, {"role": "assistant", "content": "I am so sorry to hear that. I will do my best to resolve your issue."}, {"role": "assistant", "content": "Can I please have your full name, account ID, and order ID?"}, {"role": "user", "content": "Crystal Minh and account id is O7RTPPTKY3"}]
|
Order ID: 3663165886
| 3 |
Customer name is crystal minh. membership level is bronze. phone number is (695) 804-5675. order ID is 3663165886. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 6003 brushwick dr san mateo, wa 51360.
|
order_issue: status_mystery_fee
|
{"scenario": {"personal": {"account_id": "o7rtpptky3", "customer_name": "crystal minh", "member_level": "bronze", "phone": "(695) 804-5675"}, "order": {"street_address": "6003 brushwick dr", "full_address": "6003 brushwick dr san mateo, wa 51360", "city": "san mateo", "num_products": "1", "order_id": "3663165886", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "shipping_status": "order received", "state": "wa", "zip_code": "51360"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [64]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "Yes i would like to check the status of my order because it seems to be an extra fee added for no reason"}, {"role": "assistant", "content": "I am so sorry to hear that. I will do my best to resolve your issue."}, {"role": "assistant", "content": "Can I please have your full name, account ID, and order ID?"}, {"role": "user", "content": "Crystal Minh and account id is O7RTPPTKY3"}, {"role": "user", "content": "Order ID: 3663165886"}, {"role": "assistant", "content": "Thank you. Please give me a moment to review your account."}, {"role": "assistant", "content": "I sincerely apologize. It looks like we made a mistake and added an extra shipping fee to your order."}]
|
ok
| 4 |
Customer name is crystal minh. membership level is bronze. phone number is (695) 804-5675. order ID is 3663165886. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 6003 brushwick dr san mateo, wa 51360.
|
order_issue: status_mystery_fee
|
{"scenario": {"personal": {"account_id": "o7rtpptky3", "customer_name": "crystal minh", "member_level": "bronze", "phone": "(695) 804-5675"}, "order": {"street_address": "6003 brushwick dr", "full_address": "6003 brushwick dr san mateo, wa 51360", "city": "san mateo", "num_products": "1", "order_id": "3663165886", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "shipping_status": "order received", "state": "wa", "zip_code": "51360"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [64]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "Yes i would like to check the status of my order because it seems to be an extra fee added for no reason"}, {"role": "assistant", "content": "I am so sorry to hear that. I will do my best to resolve your issue."}, {"role": "assistant", "content": "Can I please have your full name, account ID, and order ID?"}, {"role": "user", "content": "Crystal Minh and account id is O7RTPPTKY3"}, {"role": "user", "content": "Order ID: 3663165886"}, {"role": "assistant", "content": "Thank you. Please give me a moment to review your account."}, {"role": "assistant", "content": "I sincerely apologize. It looks like we made a mistake and added an extra shipping fee to your order."}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "Can you please tell me how much you were overcharged?"}]
|
$64
| 5 |
Customer name is crystal minh. membership level is bronze. phone number is (695) 804-5675. order ID is 3663165886. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 6003 brushwick dr san mateo, wa 51360.
|
order_issue: status_mystery_fee
|
{"scenario": {"personal": {"account_id": "o7rtpptky3", "customer_name": "crystal minh", "member_level": "bronze", "phone": "(695) 804-5675"}, "order": {"street_address": "6003 brushwick dr", "full_address": "6003 brushwick dr san mateo, wa 51360", "city": "san mateo", "num_products": "1", "order_id": "3663165886", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "shipping_status": "order received", "state": "wa", "zip_code": "51360"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [64]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "Yes i would like to check the status of my order because it seems to be an extra fee added for no reason"}, {"role": "assistant", "content": "I am so sorry to hear that. I will do my best to resolve your issue."}, {"role": "assistant", "content": "Can I please have your full name, account ID, and order ID?"}, {"role": "user", "content": "Crystal Minh and account id is O7RTPPTKY3"}, {"role": "user", "content": "Order ID: 3663165886"}, {"role": "assistant", "content": "Thank you. Please give me a moment to review your account."}, {"role": "assistant", "content": "I sincerely apologize. It looks like we made a mistake and added an extra shipping fee to your order."}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "Can you please tell me how much you were overcharged?"}, {"role": "user", "content": "$64"}, {"role": "assistant", "content": "I've removed the extra fee from your order. You will not be charged."}, {"role": "assistant", "content": "Is there anything else I can help you with today?"}]
|
ok, great thank you, that will be all
| 6 |
Customer name is crystal minh. membership level is silver. phone number is (819) 566-7760. delivery address is 6483 woodshore st brighton, tx 4136.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "silver", "phone": "(819) 566-7760", "security_answer": "singh", "username": "cm262551"}, "order": {"street_address": "6483 woodshore st", "full_address": "6483 woodshore st brighton, tx 4136", "city": "brighton", "state": "tx", "zip_code": "4136"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello! What's your name, and how may I help you?"}]
|
I'm Crystal Minh and I need to go through the password recovery process.
| 1 |
Customer name is crystal minh. membership level is silver. phone number is (819) 566-7760. delivery address is 6483 woodshore st brighton, tx 4136.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "silver", "phone": "(819) 566-7760", "security_answer": "singh", "username": "cm262551"}, "order": {"street_address": "6483 woodshore st", "full_address": "6483 woodshore st brighton, tx 4136", "city": "brighton", "state": "tx", "zip_code": "4136"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello! What's your name, and how may I help you?"}, {"role": "user", "content": "I'm Crystal Minh and I need to go through the password recovery process."}, {"role": "assistant", "content": "No problem. While I cannot get your old one, I can make you a new one."}, {"role": "assistant", "content": "May I have your username, and pin number?"}]
|
My username is: cm262551
| 2 |
Customer name is crystal minh. membership level is silver. phone number is (819) 566-7760. delivery address is 6483 woodshore st brighton, tx 4136.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "silver", "phone": "(819) 566-7760", "security_answer": "singh", "username": "cm262551"}, "order": {"street_address": "6483 woodshore st", "full_address": "6483 woodshore st brighton, tx 4136", "city": "brighton", "state": "tx", "zip_code": "4136"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello! What's your name, and how may I help you?"}, {"role": "user", "content": "I'm Crystal Minh and I need to go through the password recovery process."}, {"role": "assistant", "content": "No problem. While I cannot get your old one, I can make you a new one."}, {"role": "assistant", "content": "May I have your username, and pin number?"}, {"role": "user", "content": "My username is: cm262551"}]
|
I don't have a pin, but my security answer is: Singh
| 3 |
Customer name is crystal minh. membership level is silver. phone number is (819) 566-7760. delivery address is 6483 woodshore st brighton, tx 4136.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "silver", "phone": "(819) 566-7760", "security_answer": "singh", "username": "cm262551"}, "order": {"street_address": "6483 woodshore st", "full_address": "6483 woodshore st brighton, tx 4136", "city": "brighton", "state": "tx", "zip_code": "4136"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello! What's your name, and how may I help you?"}, {"role": "user", "content": "I'm Crystal Minh and I need to go through the password recovery process."}, {"role": "assistant", "content": "No problem. While I cannot get your old one, I can make you a new one."}, {"role": "assistant", "content": "May I have your username, and pin number?"}, {"role": "user", "content": "My username is: cm262551"}, {"role": "user", "content": "I don't have a pin, but my security answer is: Singh"}, {"role": "assistant", "content": "Perfect. A new password has been made for you, p7urejcyrun."}, {"role": "assistant", "content": "Please try it if you wish to test it."}]
|
Ok, that seems to be working fine.
| 4 |
Customer name is crystal minh. membership level is silver. phone number is (819) 566-7760. delivery address is 6483 woodshore st brighton, tx 4136.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "silver", "phone": "(819) 566-7760", "security_answer": "singh", "username": "cm262551"}, "order": {"street_address": "6483 woodshore st", "full_address": "6483 woodshore st brighton, tx 4136", "city": "brighton", "state": "tx", "zip_code": "4136"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello! What's your name, and how may I help you?"}, {"role": "user", "content": "I'm Crystal Minh and I need to go through the password recovery process."}, {"role": "assistant", "content": "No problem. While I cannot get your old one, I can make you a new one."}, {"role": "assistant", "content": "May I have your username, and pin number?"}, {"role": "user", "content": "My username is: cm262551"}, {"role": "user", "content": "I don't have a pin, but my security answer is: Singh"}, {"role": "assistant", "content": "Perfect. A new password has been made for you, p7urejcyrun."}, {"role": "assistant", "content": "Please try it if you wish to test it."}, {"role": "user", "content": "Ok, that seems to be working fine."}]
|
Can I still change it if I want?
| 5 |
Customer name is crystal minh. membership level is silver. phone number is (819) 566-7760. delivery address is 6483 woodshore st brighton, tx 4136.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "silver", "phone": "(819) 566-7760", "security_answer": "singh", "username": "cm262551"}, "order": {"street_address": "6483 woodshore st", "full_address": "6483 woodshore st brighton, tx 4136", "city": "brighton", "state": "tx", "zip_code": "4136"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello! What's your name, and how may I help you?"}, {"role": "user", "content": "I'm Crystal Minh and I need to go through the password recovery process."}, {"role": "assistant", "content": "No problem. While I cannot get your old one, I can make you a new one."}, {"role": "assistant", "content": "May I have your username, and pin number?"}, {"role": "user", "content": "My username is: cm262551"}, {"role": "user", "content": "I don't have a pin, but my security answer is: Singh"}, {"role": "assistant", "content": "Perfect. A new password has been made for you, p7urejcyrun."}, {"role": "assistant", "content": "Please try it if you wish to test it."}, {"role": "user", "content": "Ok, that seems to be working fine."}, {"role": "user", "content": "Can I still change it if I want?"}, {"role": "assistant", "content": "Awesome! Anything else you'd like help with? And yes, you can change it now."}]
|
No, that will be all. Thanks!
| 6 |
Customer name is alessandro phoenix. membership level is bronze. phone number is (690) 632-6159. order ID is 7712362428. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 7568 kennedy st raleigh, ca 85675.
|
order_issue: manage_downgrade
|
{"scenario": {"personal": {"account_id": "rjrvxe7j7q", "customer_name": "alessandro phoenix", "member_level": "bronze", "phone": "(690) 632-6159"}, "order": {"street_address": "7568 kennedy st", "full_address": "7568 kennedy st raleigh, ca 85675", "city": "raleigh", "num_products": "1", "order_id": "7712362428", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "shipping_status": "delivered", "state": "ca", "zip_code": "85675"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [89]}, "flow": "order_issue", "subflow": "manage_downgrade"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_downgrade", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, can I help?"}]
|
Hi! I would like to move my shipping to next week delivery so I can have free shipping. Thanks!
| 1 |
Customer name is alessandro phoenix. membership level is bronze. phone number is (690) 632-6159. order ID is 7712362428. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 7568 kennedy st raleigh, ca 85675.
|
order_issue: manage_downgrade
|
{"scenario": {"personal": {"account_id": "rjrvxe7j7q", "customer_name": "alessandro phoenix", "member_level": "bronze", "phone": "(690) 632-6159"}, "order": {"street_address": "7568 kennedy st", "full_address": "7568 kennedy st raleigh, ca 85675", "city": "raleigh", "num_products": "1", "order_id": "7712362428", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "shipping_status": "delivered", "state": "ca", "zip_code": "85675"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [89]}, "flow": "order_issue", "subflow": "manage_downgrade"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_downgrade", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, can I help?"}, {"role": "user", "content": "Hi! I would like to move my shipping to next week delivery so I can have free shipping. Thanks!"}, {"role": "assistant", "content": "I'll try to help you out with that. Can I get your full name and Account ID?"}]
|
Sure. It is Alessandro Phoenix and my Acct ID is RJRVXE7J7Q
| 2 |
Customer name is alessandro phoenix. membership level is bronze. phone number is (690) 632-6159. order ID is 7712362428. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 7568 kennedy st raleigh, ca 85675.
|
order_issue: manage_downgrade
|
{"scenario": {"personal": {"account_id": "rjrvxe7j7q", "customer_name": "alessandro phoenix", "member_level": "bronze", "phone": "(690) 632-6159"}, "order": {"street_address": "7568 kennedy st", "full_address": "7568 kennedy st raleigh, ca 85675", "city": "raleigh", "num_products": "1", "order_id": "7712362428", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "shipping_status": "delivered", "state": "ca", "zip_code": "85675"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [89]}, "flow": "order_issue", "subflow": "manage_downgrade"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_downgrade", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, can I help?"}, {"role": "user", "content": "Hi! I would like to move my shipping to next week delivery so I can have free shipping. Thanks!"}, {"role": "assistant", "content": "I'll try to help you out with that. Can I get your full name and Account ID?"}, {"role": "user", "content": "Sure. It is Alessandro Phoenix and my Acct ID is RJRVXE7J7Q"}, {"role": "assistant", "content": "Thank you."}, {"role": "assistant", "content": "Do you have the relevant order ID?"}]
|
The id is 7712362428
| 3 |
Customer name is alessandro phoenix. membership level is bronze. phone number is (690) 632-6159. order ID is 7712362428. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 7568 kennedy st raleigh, ca 85675.
|
order_issue: manage_downgrade
|
{"scenario": {"personal": {"account_id": "rjrvxe7j7q", "customer_name": "alessandro phoenix", "member_level": "bronze", "phone": "(690) 632-6159"}, "order": {"street_address": "7568 kennedy st", "full_address": "7568 kennedy st raleigh, ca 85675", "city": "raleigh", "num_products": "1", "order_id": "7712362428", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "shipping_status": "delivered", "state": "ca", "zip_code": "85675"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [89]}, "flow": "order_issue", "subflow": "manage_downgrade"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_downgrade", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, can I help?"}, {"role": "user", "content": "Hi! I would like to move my shipping to next week delivery so I can have free shipping. Thanks!"}, {"role": "assistant", "content": "I'll try to help you out with that. Can I get your full name and Account ID?"}, {"role": "user", "content": "Sure. It is Alessandro Phoenix and my Acct ID is RJRVXE7J7Q"}, {"role": "assistant", "content": "Thank you."}, {"role": "assistant", "content": "Do you have the relevant order ID?"}, {"role": "user", "content": "The id is 7712362428"}, {"role": "assistant", "content": "I'm sorry, the system is not letting me check on the shipping status for your order."}, {"role": "assistant", "content": "Do you recall what you paid for shipping?"}]
|
It was 14.99 for shipping.
| 4 |
Customer name is alessandro phoenix. membership level is bronze. phone number is (690) 632-6159. order ID is 7712362428. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 7568 kennedy st raleigh, ca 85675.
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order_issue: manage_downgrade
|
{"scenario": {"personal": {"account_id": "rjrvxe7j7q", "customer_name": "alessandro phoenix", "member_level": "bronze", "phone": "(690) 632-6159"}, "order": {"street_address": "7568 kennedy st", "full_address": "7568 kennedy st raleigh, ca 85675", "city": "raleigh", "num_products": "1", "order_id": "7712362428", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "shipping_status": "delivered", "state": "ca", "zip_code": "85675"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [89]}, "flow": "order_issue", "subflow": "manage_downgrade"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_downgrade", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, can I help?"}, {"role": "user", "content": "Hi! I would like to move my shipping to next week delivery so I can have free shipping. Thanks!"}, {"role": "assistant", "content": "I'll try to help you out with that. Can I get your full name and Account ID?"}, {"role": "user", "content": "Sure. It is Alessandro Phoenix and my Acct ID is RJRVXE7J7Q"}, {"role": "assistant", "content": "Thank you."}, {"role": "assistant", "content": "Do you have the relevant order ID?"}, {"role": "user", "content": "The id is 7712362428"}, {"role": "assistant", "content": "I'm sorry, the system is not letting me check on the shipping status for your order."}, {"role": "assistant", "content": "Do you recall what you paid for shipping?"}, {"role": "user", "content": "It was 14.99 for shipping."}, {"role": "assistant", "content": "The package may well already have shipped. However, I can offer a refund for some of your shipping costs, if that sounds OK."}]
|
That would be great! Thanks!!
| 5 |
Customer name is alessandro phoenix. membership level is bronze. phone number is (690) 632-6159. order ID is 7712362428. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 7568 kennedy st raleigh, ca 85675.
|
order_issue: manage_downgrade
|
{"scenario": {"personal": {"account_id": "rjrvxe7j7q", "customer_name": "alessandro phoenix", "member_level": "bronze", "phone": "(690) 632-6159"}, "order": {"street_address": "7568 kennedy st", "full_address": "7568 kennedy st raleigh, ca 85675", "city": "raleigh", "num_products": "1", "order_id": "7712362428", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "shipping_status": "delivered", "state": "ca", "zip_code": "85675"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [89]}, "flow": "order_issue", "subflow": "manage_downgrade"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_downgrade", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, can I help?"}, {"role": "user", "content": "Hi! I would like to move my shipping to next week delivery so I can have free shipping. Thanks!"}, {"role": "assistant", "content": "I'll try to help you out with that. Can I get your full name and Account ID?"}, {"role": "user", "content": "Sure. It is Alessandro Phoenix and my Acct ID is RJRVXE7J7Q"}, {"role": "assistant", "content": "Thank you."}, {"role": "assistant", "content": "Do you have the relevant order ID?"}, {"role": "user", "content": "The id is 7712362428"}, {"role": "assistant", "content": "I'm sorry, the system is not letting me check on the shipping status for your order."}, {"role": "assistant", "content": "Do you recall what you paid for shipping?"}, {"role": "user", "content": "It was 14.99 for shipping."}, {"role": "assistant", "content": "The package may well already have shipped. However, I can offer a refund for some of your shipping costs, if that sounds OK."}, {"role": "user", "content": "That would be great! Thanks!!"}, {"role": "assistant", "content": "OK, refunding 10 dollars to your account now."}, {"role": "assistant", "content": "If there anything else I can help with at this time?"}]
|
no, thank you!
| 6 |
Customer name is chloe zhang. membership level is gold. email is cz302424@email.com. phone number is (393) 150-5615. order ID is 2663462033. purchase date was 2019-10-20. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 5517 primrose ave brighton, ny 50834.
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shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "zb880qpbjz", "customer_name": "chloe zhang", "email": "cz302424@email.com", "member_level": "gold", "phone": "(393) 150-5615", "username": "cz302424"}, "order": {"street_address": "5517 primrose ave", "full_address": "5517 primrose ave brighton, ny 50834", "city": "brighton", "num_products": "2", "order_id": "2663462033", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/michael_kors-boots.jpeg'}]", "purchase_date": "2019-10-20", "shipping_status": "out for delivery", "state": "ny", "zip_code": "50834"}, "product": {"names": ["guess jacket", "michael_kors boots"], "amounts": [79, 89]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}]
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HI. I want to check on my order status. I paid a lot for shipping for the item and haven't received it.
| 1 |
Customer name is chloe zhang. membership level is gold. email is cz302424@email.com. phone number is (393) 150-5615. order ID is 2663462033. purchase date was 2019-10-20. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 5517 primrose ave brighton, ny 50834.
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shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "zb880qpbjz", "customer_name": "chloe zhang", "email": "cz302424@email.com", "member_level": "gold", "phone": "(393) 150-5615", "username": "cz302424"}, "order": {"street_address": "5517 primrose ave", "full_address": "5517 primrose ave brighton, ny 50834", "city": "brighton", "num_products": "2", "order_id": "2663462033", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/michael_kors-boots.jpeg'}]", "purchase_date": "2019-10-20", "shipping_status": "out for delivery", "state": "ny", "zip_code": "50834"}, "product": {"names": ["guess jacket", "michael_kors boots"], "amounts": [79, 89]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "HI. I want to check on my order status. I paid a lot for shipping for the item and haven't received it."}, {"role": "assistant", "content": "Happy to help, may I have your full name please?"}]
|
Chloe Zhang
| 2 |
Customer name is chloe zhang. membership level is gold. email is cz302424@email.com. phone number is (393) 150-5615. order ID is 2663462033. purchase date was 2019-10-20. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 5517 primrose ave brighton, ny 50834.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "zb880qpbjz", "customer_name": "chloe zhang", "email": "cz302424@email.com", "member_level": "gold", "phone": "(393) 150-5615", "username": "cz302424"}, "order": {"street_address": "5517 primrose ave", "full_address": "5517 primrose ave brighton, ny 50834", "city": "brighton", "num_products": "2", "order_id": "2663462033", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/michael_kors-boots.jpeg'}]", "purchase_date": "2019-10-20", "shipping_status": "out for delivery", "state": "ny", "zip_code": "50834"}, "product": {"names": ["guess jacket", "michael_kors boots"], "amounts": [79, 89]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "HI. I want to check on my order status. I paid a lot for shipping for the item and haven't received it."}, {"role": "assistant", "content": "Happy to help, may I have your full name please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "thanks Chloe."}]
|
Is it possible to cancel the order and get a refund?
| 3 |
Customer name is chloe zhang. membership level is gold. email is cz302424@email.com. phone number is (393) 150-5615. order ID is 2663462033. purchase date was 2019-10-20. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 5517 primrose ave brighton, ny 50834.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "zb880qpbjz", "customer_name": "chloe zhang", "email": "cz302424@email.com", "member_level": "gold", "phone": "(393) 150-5615", "username": "cz302424"}, "order": {"street_address": "5517 primrose ave", "full_address": "5517 primrose ave brighton, ny 50834", "city": "brighton", "num_products": "2", "order_id": "2663462033", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/michael_kors-boots.jpeg'}]", "purchase_date": "2019-10-20", "shipping_status": "out for delivery", "state": "ny", "zip_code": "50834"}, "product": {"names": ["guess jacket", "michael_kors boots"], "amounts": [79, 89]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "HI. I want to check on my order status. I paid a lot for shipping for the item and haven't received it."}, {"role": "assistant", "content": "Happy to help, may I have your full name please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "thanks Chloe."}, {"role": "user", "content": "Is it possible to cancel the order and get a refund?"}, {"role": "assistant", "content": "Got it. To verify your identity, I also need your account id and order id please."}]
|
ZB880QPBJZ is my account id
| 4 |
Customer name is chloe zhang. membership level is gold. email is cz302424@email.com. phone number is (393) 150-5615. order ID is 2663462033. purchase date was 2019-10-20. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 5517 primrose ave brighton, ny 50834.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "zb880qpbjz", "customer_name": "chloe zhang", "email": "cz302424@email.com", "member_level": "gold", "phone": "(393) 150-5615", "username": "cz302424"}, "order": {"street_address": "5517 primrose ave", "full_address": "5517 primrose ave brighton, ny 50834", "city": "brighton", "num_products": "2", "order_id": "2663462033", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/michael_kors-boots.jpeg'}]", "purchase_date": "2019-10-20", "shipping_status": "out for delivery", "state": "ny", "zip_code": "50834"}, "product": {"names": ["guess jacket", "michael_kors boots"], "amounts": [79, 89]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "HI. I want to check on my order status. I paid a lot for shipping for the item and haven't received it."}, {"role": "assistant", "content": "Happy to help, may I have your full name please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "thanks Chloe."}, {"role": "user", "content": "Is it possible to cancel the order and get a refund?"}, {"role": "assistant", "content": "Got it. To verify your identity, I also need your account id and order id please."}, {"role": "user", "content": "ZB880QPBJZ is my account id"}]
|
My order ID is 2663462033
| 5 |
Customer name is chloe zhang. membership level is gold. email is cz302424@email.com. phone number is (393) 150-5615. order ID is 2663462033. purchase date was 2019-10-20. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 5517 primrose ave brighton, ny 50834.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "zb880qpbjz", "customer_name": "chloe zhang", "email": "cz302424@email.com", "member_level": "gold", "phone": "(393) 150-5615", "username": "cz302424"}, "order": {"street_address": "5517 primrose ave", "full_address": "5517 primrose ave brighton, ny 50834", "city": "brighton", "num_products": "2", "order_id": "2663462033", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/michael_kors-boots.jpeg'}]", "purchase_date": "2019-10-20", "shipping_status": "out for delivery", "state": "ny", "zip_code": "50834"}, "product": {"names": ["guess jacket", "michael_kors boots"], "amounts": [79, 89]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "HI. I want to check on my order status. I paid a lot for shipping for the item and haven't received it."}, {"role": "assistant", "content": "Happy to help, may I have your full name please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "thanks Chloe."}, {"role": "user", "content": "Is it possible to cancel the order and get a refund?"}, {"role": "assistant", "content": "Got it. To verify your identity, I also need your account id and order id please."}, {"role": "user", "content": "ZB880QPBJZ is my account id"}, {"role": "user", "content": "My order ID is 2663462033"}, {"role": "assistant", "content": "thanks Chloe."}, {"role": "assistant", "content": "Your identity is verified. What is the shipping status of your order?"}]
|
Out for Delivery
| 6 |
Customer name is chloe zhang. membership level is gold. email is cz302424@email.com. phone number is (393) 150-5615. order ID is 2663462033. purchase date was 2019-10-20. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 5517 primrose ave brighton, ny 50834.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "zb880qpbjz", "customer_name": "chloe zhang", "email": "cz302424@email.com", "member_level": "gold", "phone": "(393) 150-5615", "username": "cz302424"}, "order": {"street_address": "5517 primrose ave", "full_address": "5517 primrose ave brighton, ny 50834", "city": "brighton", "num_products": "2", "order_id": "2663462033", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/michael_kors-boots.jpeg'}]", "purchase_date": "2019-10-20", "shipping_status": "out for delivery", "state": "ny", "zip_code": "50834"}, "product": {"names": ["guess jacket", "michael_kors boots"], "amounts": [79, 89]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "HI. I want to check on my order status. I paid a lot for shipping for the item and haven't received it."}, {"role": "assistant", "content": "Happy to help, may I have your full name please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "thanks Chloe."}, {"role": "user", "content": "Is it possible to cancel the order and get a refund?"}, {"role": "assistant", "content": "Got it. To verify your identity, I also need your account id and order id please."}, {"role": "user", "content": "ZB880QPBJZ is my account id"}, {"role": "user", "content": "My order ID is 2663462033"}, {"role": "assistant", "content": "thanks Chloe."}, {"role": "assistant", "content": "Your identity is verified. What is the shipping status of your order?"}, {"role": "user", "content": "Out for Delivery"}, {"role": "assistant", "content": "Your membership level may get some benefits in this situation. What is your membership level?"}]
|
Gold
| 7 |
Customer name is chloe zhang. membership level is gold. email is cz302424@email.com. phone number is (393) 150-5615. order ID is 2663462033. purchase date was 2019-10-20. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 5517 primrose ave brighton, ny 50834.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "zb880qpbjz", "customer_name": "chloe zhang", "email": "cz302424@email.com", "member_level": "gold", "phone": "(393) 150-5615", "username": "cz302424"}, "order": {"street_address": "5517 primrose ave", "full_address": "5517 primrose ave brighton, ny 50834", "city": "brighton", "num_products": "2", "order_id": "2663462033", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/michael_kors-boots.jpeg'}]", "purchase_date": "2019-10-20", "shipping_status": "out for delivery", "state": "ny", "zip_code": "50834"}, "product": {"names": ["guess jacket", "michael_kors boots"], "amounts": [79, 89]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "HI. I want to check on my order status. I paid a lot for shipping for the item and haven't received it."}, {"role": "assistant", "content": "Happy to help, may I have your full name please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "thanks Chloe."}, {"role": "user", "content": "Is it possible to cancel the order and get a refund?"}, {"role": "assistant", "content": "Got it. To verify your identity, I also need your account id and order id please."}, {"role": "user", "content": "ZB880QPBJZ is my account id"}, {"role": "user", "content": "My order ID is 2663462033"}, {"role": "assistant", "content": "thanks Chloe."}, {"role": "assistant", "content": "Your identity is verified. What is the shipping status of your order?"}, {"role": "user", "content": "Out for Delivery"}, {"role": "assistant", "content": "Your membership level may get some benefits in this situation. What is your membership level?"}, {"role": "user", "content": "Gold"}, {"role": "assistant", "content": "I can offer a refund immediately."}, {"role": "assistant", "content": "After the item arrives, you should then call back to customer support to get the shipping label for return."}]
|
Thank you!
| 8 |
Customer name is chloe zhang. membership level is gold. email is cz302424@email.com. phone number is (393) 150-5615. order ID is 2663462033. purchase date was 2019-10-20. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 5517 primrose ave brighton, ny 50834.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "zb880qpbjz", "customer_name": "chloe zhang", "email": "cz302424@email.com", "member_level": "gold", "phone": "(393) 150-5615", "username": "cz302424"}, "order": {"street_address": "5517 primrose ave", "full_address": "5517 primrose ave brighton, ny 50834", "city": "brighton", "num_products": "2", "order_id": "2663462033", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/michael_kors-boots.jpeg'}]", "purchase_date": "2019-10-20", "shipping_status": "out for delivery", "state": "ny", "zip_code": "50834"}, "product": {"names": ["guess jacket", "michael_kors boots"], "amounts": [79, 89]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "HI. I want to check on my order status. I paid a lot for shipping for the item and haven't received it."}, {"role": "assistant", "content": "Happy to help, may I have your full name please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "thanks Chloe."}, {"role": "user", "content": "Is it possible to cancel the order and get a refund?"}, {"role": "assistant", "content": "Got it. To verify your identity, I also need your account id and order id please."}, {"role": "user", "content": "ZB880QPBJZ is my account id"}, {"role": "user", "content": "My order ID is 2663462033"}, {"role": "assistant", "content": "thanks Chloe."}, {"role": "assistant", "content": "Your identity is verified. What is the shipping status of your order?"}, {"role": "user", "content": "Out for Delivery"}, {"role": "assistant", "content": "Your membership level may get some benefits in this situation. What is your membership level?"}, {"role": "user", "content": "Gold"}, {"role": "assistant", "content": "I can offer a refund immediately."}, {"role": "assistant", "content": "After the item arrives, you should then call back to customer support to get the shipping label for return."}, {"role": "user", "content": "Thank you!"}, {"role": "assistant", "content": "Great, is there anything else that I can help you with?"}]
|
No thank you.
| 9 |
Customer name is joyce wu. membership level is guest. phone number is (999) 758-4054. delivery address is 6509 lincoln ave newark, ny 86619.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "guest", "phone": "(999) 758-4054", "security_answer": "livingston"}, "order": {"street_address": "6509 lincoln ave", "full_address": "6509 lincoln ave newark, ny 86619", "city": "newark", "state": "ny", "zip_code": "86619"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! Thank you so much for choosing AcmeBrands. How may I assist you?"}]
|
I'm trying to check the order of my status but i can't seem to because i lost my phone i use for two factor authentication
| 1 |
Customer name is joyce wu. membership level is guest. phone number is (999) 758-4054. delivery address is 6509 lincoln ave newark, ny 86619.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "guest", "phone": "(999) 758-4054", "security_answer": "livingston"}, "order": {"street_address": "6509 lincoln ave", "full_address": "6509 lincoln ave newark, ny 86619", "city": "newark", "state": "ny", "zip_code": "86619"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! Thank you so much for choosing AcmeBrands. How may I assist you?"}, {"role": "user", "content": "I'm trying to check the order of my status but i can't seem to because i lost my phone i use for two factor authentication"}, {"role": "assistant", "content": "Oh no! Let me help you with that. Your full name, please?"}]
|
its Joyce Wu
| 2 |
Customer name is joyce wu. membership level is guest. phone number is (999) 758-4054. delivery address is 6509 lincoln ave newark, ny 86619.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "guest", "phone": "(999) 758-4054", "security_answer": "livingston"}, "order": {"street_address": "6509 lincoln ave", "full_address": "6509 lincoln ave newark, ny 86619", "city": "newark", "state": "ny", "zip_code": "86619"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! Thank you so much for choosing AcmeBrands. How may I assist you?"}, {"role": "user", "content": "I'm trying to check the order of my status but i can't seem to because i lost my phone i use for two factor authentication"}, {"role": "assistant", "content": "Oh no! Let me help you with that. Your full name, please?"}, {"role": "user", "content": "its Joyce Wu"}, {"role": "assistant", "content": "Joyce, may I please get your email address so I can send you a reset code?"}]
|
sure its JoyceWu32@gmail.com
| 3 |
Customer name is joyce wu. membership level is guest. phone number is (999) 758-4054. delivery address is 6509 lincoln ave newark, ny 86619.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "guest", "phone": "(999) 758-4054", "security_answer": "livingston"}, "order": {"street_address": "6509 lincoln ave", "full_address": "6509 lincoln ave newark, ny 86619", "city": "newark", "state": "ny", "zip_code": "86619"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! Thank you so much for choosing AcmeBrands. How may I assist you?"}, {"role": "user", "content": "I'm trying to check the order of my status but i can't seem to because i lost my phone i use for two factor authentication"}, {"role": "assistant", "content": "Oh no! Let me help you with that. Your full name, please?"}, {"role": "user", "content": "its Joyce Wu"}, {"role": "assistant", "content": "Joyce, may I please get your email address so I can send you a reset code?"}, {"role": "user", "content": "sure its JoyceWu32@gmail.com"}, {"role": "assistant", "content": "Perfect! Thank you."}, {"role": "assistant", "content": "A link will be sent to your email address for the code reset. We also recommend certain best practices for your account security. Those details will be in the email as well."}]
|
thank you so much for your help
| 4 |
Customer name is joyce wu. membership level is guest. phone number is (999) 758-4054. delivery address is 6509 lincoln ave newark, ny 86619.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "guest", "phone": "(999) 758-4054", "security_answer": "livingston"}, "order": {"street_address": "6509 lincoln ave", "full_address": "6509 lincoln ave newark, ny 86619", "city": "newark", "state": "ny", "zip_code": "86619"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! Thank you so much for choosing AcmeBrands. How may I assist you?"}, {"role": "user", "content": "I'm trying to check the order of my status but i can't seem to because i lost my phone i use for two factor authentication"}, {"role": "assistant", "content": "Oh no! Let me help you with that. Your full name, please?"}, {"role": "user", "content": "its Joyce Wu"}, {"role": "assistant", "content": "Joyce, may I please get your email address so I can send you a reset code?"}, {"role": "user", "content": "sure its JoyceWu32@gmail.com"}, {"role": "assistant", "content": "Perfect! Thank you."}, {"role": "assistant", "content": "A link will be sent to your email address for the code reset. We also recommend certain best practices for your account security. Those details will be in the email as well."}, {"role": "user", "content": "thank you so much for your help"}, {"role": "assistant", "content": "Is there anything more I may help you with today?"}]
|
That will be all
| 5 |
Customer name is alessandro phoenix. membership level is silver. phone number is (360) 731-6214. delivery address is 1761 2nd ave brighton, tx 31959.
|
storewide_query: membership_3
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(360) 731-6214"}, "order": {"street_address": "1761 2nd ave", "full_address": "1761 2nd ave brighton, tx 31959", "city": "brighton", "state": "tx", "zip_code": "31959"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_3"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_3", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}]
|
How to order the goods?
| 1 |
Customer name is alessandro phoenix. membership level is silver. phone number is (360) 731-6214. delivery address is 1761 2nd ave brighton, tx 31959.
|
storewide_query: membership_3
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(360) 731-6214"}, "order": {"street_address": "1761 2nd ave", "full_address": "1761 2nd ave brighton, tx 31959", "city": "brighton", "state": "tx", "zip_code": "31959"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_3"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_3", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "How to order the goods?"}]
|
I want to order the some stuff.
| 2 |
Customer name is alessandro phoenix. membership level is silver. phone number is (360) 731-6214. delivery address is 1761 2nd ave brighton, tx 31959.
|
storewide_query: membership_3
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(360) 731-6214"}, "order": {"street_address": "1761 2nd ave", "full_address": "1761 2nd ave brighton, tx 31959", "city": "brighton", "state": "tx", "zip_code": "31959"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_3"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_3", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "How to order the goods?"}, {"role": "user", "content": "I want to order the some stuff."}, {"role": "assistant", "content": "Are you having trouble placing an order on the website?"}]
|
No
| 3 |
Customer name is alessandro phoenix. membership level is silver. phone number is (360) 731-6214. delivery address is 1761 2nd ave brighton, tx 31959.
|
storewide_query: membership_3
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(360) 731-6214"}, "order": {"street_address": "1761 2nd ave", "full_address": "1761 2nd ave brighton, tx 31959", "city": "brighton", "state": "tx", "zip_code": "31959"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_3"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_3", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "How to order the goods?"}, {"role": "user", "content": "I want to order the some stuff."}, {"role": "assistant", "content": "Are you having trouble placing an order on the website?"}, {"role": "user", "content": "No"}]
|
But which is better I don't know?
| 4 |
Customer name is alessandro phoenix. membership level is silver. phone number is (360) 731-6214. delivery address is 1761 2nd ave brighton, tx 31959.
|
storewide_query: membership_3
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(360) 731-6214"}, "order": {"street_address": "1761 2nd ave", "full_address": "1761 2nd ave brighton, tx 31959", "city": "brighton", "state": "tx", "zip_code": "31959"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_3"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_3", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "How to order the goods?"}, {"role": "user", "content": "I want to order the some stuff."}, {"role": "assistant", "content": "Are you having trouble placing an order on the website?"}, {"role": "user", "content": "No"}, {"role": "user", "content": "But which is better I don't know?"}, {"role": "assistant", "content": "Are you trying to choose between different products?"}]
|
Yes.
| 5 |
Customer name is alessandro phoenix. membership level is silver. phone number is (360) 731-6214. delivery address is 1761 2nd ave brighton, tx 31959.
|
storewide_query: membership_3
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(360) 731-6214"}, "order": {"street_address": "1761 2nd ave", "full_address": "1761 2nd ave brighton, tx 31959", "city": "brighton", "state": "tx", "zip_code": "31959"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_3"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_3", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "How to order the goods?"}, {"role": "user", "content": "I want to order the some stuff."}, {"role": "assistant", "content": "Are you having trouble placing an order on the website?"}, {"role": "user", "content": "No"}, {"role": "user", "content": "But which is better I don't know?"}, {"role": "assistant", "content": "Are you trying to choose between different products?"}, {"role": "user", "content": "Yes."}]
|
Please give some ideas.
| 6 |
Customer name is alessandro phoenix. membership level is silver. phone number is (360) 731-6214. delivery address is 1761 2nd ave brighton, tx 31959.
|
storewide_query: membership_3
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(360) 731-6214"}, "order": {"street_address": "1761 2nd ave", "full_address": "1761 2nd ave brighton, tx 31959", "city": "brighton", "state": "tx", "zip_code": "31959"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_3"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_3", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "How to order the goods?"}, {"role": "user", "content": "I want to order the some stuff."}, {"role": "assistant", "content": "Are you having trouble placing an order on the website?"}, {"role": "user", "content": "No"}, {"role": "user", "content": "But which is better I don't know?"}, {"role": "assistant", "content": "Are you trying to choose between different products?"}, {"role": "user", "content": "Yes."}, {"role": "user", "content": "Please give some ideas."}, {"role": "assistant", "content": "I can help with that. What type of product are you shopping for?"}]
|
Quality and best price.
| 7 |
Customer name is alessandro phoenix. membership level is silver. phone number is (360) 731-6214. delivery address is 1761 2nd ave brighton, tx 31959.
|
storewide_query: membership_3
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(360) 731-6214"}, "order": {"street_address": "1761 2nd ave", "full_address": "1761 2nd ave brighton, tx 31959", "city": "brighton", "state": "tx", "zip_code": "31959"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_3"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_3", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "How to order the goods?"}, {"role": "user", "content": "I want to order the some stuff."}, {"role": "assistant", "content": "Are you having trouble placing an order on the website?"}, {"role": "user", "content": "No"}, {"role": "user", "content": "But which is better I don't know?"}, {"role": "assistant", "content": "Are you trying to choose between different products?"}, {"role": "user", "content": "Yes."}, {"role": "user", "content": "Please give some ideas."}, {"role": "assistant", "content": "I can help with that. What type of product are you shopping for?"}, {"role": "user", "content": "Quality and best price."}, {"role": "assistant", "content": "We offer jeans, shirts, boots and jackets."}]
|
I want jeans and jackets.
| 8 |
Customer name is alessandro phoenix. membership level is silver. phone number is (360) 731-6214. delivery address is 1761 2nd ave brighton, tx 31959.
|
storewide_query: membership_3
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(360) 731-6214"}, "order": {"street_address": "1761 2nd ave", "full_address": "1761 2nd ave brighton, tx 31959", "city": "brighton", "state": "tx", "zip_code": "31959"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_3"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_3", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "How to order the goods?"}, {"role": "user", "content": "I want to order the some stuff."}, {"role": "assistant", "content": "Are you having trouble placing an order on the website?"}, {"role": "user", "content": "No"}, {"role": "user", "content": "But which is better I don't know?"}, {"role": "assistant", "content": "Are you trying to choose between different products?"}, {"role": "user", "content": "Yes."}, {"role": "user", "content": "Please give some ideas."}, {"role": "assistant", "content": "I can help with that. What type of product are you shopping for?"}, {"role": "user", "content": "Quality and best price."}, {"role": "assistant", "content": "We offer jeans, shirts, boots and jackets."}, {"role": "user", "content": "I want jeans and jackets."}]
|
Which brand makes me perfect?
| 9 |
Customer name is alessandro phoenix. membership level is silver. phone number is (360) 731-6214. delivery address is 1761 2nd ave brighton, tx 31959.
|
storewide_query: membership_3
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(360) 731-6214"}, "order": {"street_address": "1761 2nd ave", "full_address": "1761 2nd ave brighton, tx 31959", "city": "brighton", "state": "tx", "zip_code": "31959"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_3"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_3", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "How to order the goods?"}, {"role": "user", "content": "I want to order the some stuff."}, {"role": "assistant", "content": "Are you having trouble placing an order on the website?"}, {"role": "user", "content": "No"}, {"role": "user", "content": "But which is better I don't know?"}, {"role": "assistant", "content": "Are you trying to choose between different products?"}, {"role": "user", "content": "Yes."}, {"role": "user", "content": "Please give some ideas."}, {"role": "assistant", "content": "I can help with that. What type of product are you shopping for?"}, {"role": "user", "content": "Quality and best price."}, {"role": "assistant", "content": "We offer jeans, shirts, boots and jackets."}, {"role": "user", "content": "I want jeans and jackets."}, {"role": "user", "content": "Which brand makes me perfect?"}]
|
Ok
| 10 |
Customer name is alessandro phoenix. membership level is silver. phone number is (360) 731-6214. delivery address is 1761 2nd ave brighton, tx 31959.
|
storewide_query: membership_3
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(360) 731-6214"}, "order": {"street_address": "1761 2nd ave", "full_address": "1761 2nd ave brighton, tx 31959", "city": "brighton", "state": "tx", "zip_code": "31959"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_3"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_3", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "How to order the goods?"}, {"role": "user", "content": "I want to order the some stuff."}, {"role": "assistant", "content": "Are you having trouble placing an order on the website?"}, {"role": "user", "content": "No"}, {"role": "user", "content": "But which is better I don't know?"}, {"role": "assistant", "content": "Are you trying to choose between different products?"}, {"role": "user", "content": "Yes."}, {"role": "user", "content": "Please give some ideas."}, {"role": "assistant", "content": "I can help with that. What type of product are you shopping for?"}, {"role": "user", "content": "Quality and best price."}, {"role": "assistant", "content": "We offer jeans, shirts, boots and jackets."}, {"role": "user", "content": "I want jeans and jackets."}, {"role": "user", "content": "Which brand makes me perfect?"}, {"role": "user", "content": "Ok"}]
|
Ok
| 11 |
Customer name is alessandro phoenix. membership level is silver. phone number is (360) 731-6214. delivery address is 1761 2nd ave brighton, tx 31959.
|
storewide_query: membership_3
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(360) 731-6214"}, "order": {"street_address": "1761 2nd ave", "full_address": "1761 2nd ave brighton, tx 31959", "city": "brighton", "state": "tx", "zip_code": "31959"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_3"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_3", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "How to order the goods?"}, {"role": "user", "content": "I want to order the some stuff."}, {"role": "assistant", "content": "Are you having trouble placing an order on the website?"}, {"role": "user", "content": "No"}, {"role": "user", "content": "But which is better I don't know?"}, {"role": "assistant", "content": "Are you trying to choose between different products?"}, {"role": "user", "content": "Yes."}, {"role": "user", "content": "Please give some ideas."}, {"role": "assistant", "content": "I can help with that. What type of product are you shopping for?"}, {"role": "user", "content": "Quality and best price."}, {"role": "assistant", "content": "We offer jeans, shirts, boots and jackets."}, {"role": "user", "content": "I want jeans and jackets."}, {"role": "user", "content": "Which brand makes me perfect?"}, {"role": "user", "content": "Ok"}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "Please ignore the above message"}, {"role": "assistant", "content": "No purchase was made"}, {"role": "assistant", "content": "I'm sorry, but I don't appear to have access to our product catalog."}]
|
ok
| 12 |
Customer name is alessandro phoenix. membership level is silver. phone number is (360) 731-6214. delivery address is 1761 2nd ave brighton, tx 31959.
|
storewide_query: membership_3
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(360) 731-6214"}, "order": {"street_address": "1761 2nd ave", "full_address": "1761 2nd ave brighton, tx 31959", "city": "brighton", "state": "tx", "zip_code": "31959"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_3"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_3", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "How to order the goods?"}, {"role": "user", "content": "I want to order the some stuff."}, {"role": "assistant", "content": "Are you having trouble placing an order on the website?"}, {"role": "user", "content": "No"}, {"role": "user", "content": "But which is better I don't know?"}, {"role": "assistant", "content": "Are you trying to choose between different products?"}, {"role": "user", "content": "Yes."}, {"role": "user", "content": "Please give some ideas."}, {"role": "assistant", "content": "I can help with that. What type of product are you shopping for?"}, {"role": "user", "content": "Quality and best price."}, {"role": "assistant", "content": "We offer jeans, shirts, boots and jackets."}, {"role": "user", "content": "I want jeans and jackets."}, {"role": "user", "content": "Which brand makes me perfect?"}, {"role": "user", "content": "Ok"}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "Please ignore the above message"}, {"role": "assistant", "content": "No purchase was made"}, {"role": "assistant", "content": "I'm sorry, but I don't appear to have access to our product catalog."}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "I can bring that up with the tech team"}]
|
Thank you
| 13 |
Customer name is alessandro phoenix. membership level is silver. phone number is (360) 731-6214. delivery address is 1761 2nd ave brighton, tx 31959.
|
storewide_query: membership_3
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(360) 731-6214"}, "order": {"street_address": "1761 2nd ave", "full_address": "1761 2nd ave brighton, tx 31959", "city": "brighton", "state": "tx", "zip_code": "31959"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_3"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_3", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "How to order the goods?"}, {"role": "user", "content": "I want to order the some stuff."}, {"role": "assistant", "content": "Are you having trouble placing an order on the website?"}, {"role": "user", "content": "No"}, {"role": "user", "content": "But which is better I don't know?"}, {"role": "assistant", "content": "Are you trying to choose between different products?"}, {"role": "user", "content": "Yes."}, {"role": "user", "content": "Please give some ideas."}, {"role": "assistant", "content": "I can help with that. What type of product are you shopping for?"}, {"role": "user", "content": "Quality and best price."}, {"role": "assistant", "content": "We offer jeans, shirts, boots and jackets."}, {"role": "user", "content": "I want jeans and jackets."}, {"role": "user", "content": "Which brand makes me perfect?"}, {"role": "user", "content": "Ok"}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "Please ignore the above message"}, {"role": "assistant", "content": "No purchase was made"}, {"role": "assistant", "content": "I'm sorry, but I don't appear to have access to our product catalog."}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "I can bring that up with the tech team"}, {"role": "user", "content": "Thank you"}, {"role": "assistant", "content": "No problem. Is there anything else I can help with?"}]
|
No
| 14 |
Customer name is chloe zhang. membership level is guest. phone number is (779) 159-0252. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 3305 2nd ave baltimore, wa 27251.
|
single_item_query: jeans_other_2
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "guest", "phone": "(779) 159-0252"}, "order": {"street_address": "3305 2nd ave", "full_address": "3305 2nd ave baltimore, wa 27251", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "state": "wa", "zip_code": "27251"}, "product": {"names": ["calvin_klein jeans"], "amounts": [64]}, "flow": "single_item_query", "subflow": "jeans_other_2"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_2", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "hello how can I help?"}]
|
would like to know more a product i am thinking about buying. are the jeans dark blue or black? they are a pair of calvin klein jeans
| 1 |
Customer name is chloe zhang. membership level is guest. phone number is (779) 159-0252. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 3305 2nd ave baltimore, wa 27251.
|
single_item_query: jeans_other_2
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "guest", "phone": "(779) 159-0252"}, "order": {"street_address": "3305 2nd ave", "full_address": "3305 2nd ave baltimore, wa 27251", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "state": "wa", "zip_code": "27251"}, "product": {"names": ["calvin_klein jeans"], "amounts": [64]}, "flow": "single_item_query", "subflow": "jeans_other_2"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_2", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "hello how can I help?"}, {"role": "user", "content": "would like to know more a product i am thinking about buying. are the jeans dark blue or black? they are a pair of calvin klein jeans"}, {"role": "assistant", "content": "Alright id be happy to look into that for you."}, {"role": "assistant", "content": "They come in several colors, such as indie blue, deep sea, and jet black. You will be able to choose the color, anything listed as empty at the moment is out of stock."}, {"role": "assistant", "content": "Does that help?"}]
|
ok thank you
| 2 |
Customer name is chloe zhang. membership level is guest. phone number is (779) 159-0252. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 3305 2nd ave baltimore, wa 27251.
|
single_item_query: jeans_other_2
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "guest", "phone": "(779) 159-0252"}, "order": {"street_address": "3305 2nd ave", "full_address": "3305 2nd ave baltimore, wa 27251", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "state": "wa", "zip_code": "27251"}, "product": {"names": ["calvin_klein jeans"], "amounts": [64]}, "flow": "single_item_query", "subflow": "jeans_other_2"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_2", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "hello how can I help?"}, {"role": "user", "content": "would like to know more a product i am thinking about buying. are the jeans dark blue or black? they are a pair of calvin klein jeans"}, {"role": "assistant", "content": "Alright id be happy to look into that for you."}, {"role": "assistant", "content": "They come in several colors, such as indie blue, deep sea, and jet black. You will be able to choose the color, anything listed as empty at the moment is out of stock."}, {"role": "assistant", "content": "Does that help?"}, {"role": "user", "content": "ok thank you"}, {"role": "assistant", "content": "Was there anything else I could do?"}]
|
that is all
| 3 |
Customer name is joseph banter. membership level is silver. email is jb784625@email.com. phone number is (665) 614-5037. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 7196 1st ave newark, ny 92079.
|
manage_account: manage_change_phone
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "jb784625@email.com", "member_level": "silver", "order_id": "any", "phone": "(665) 614-5037", "username": "jb784625"}, "order": {"street_address": "7196 1st ave", "full_address": "7196 1st ave newark, ny 92079", "city": "newark", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "ny", "zip_code": "92079"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [79]}, "flow": "manage_account", "subflow": "manage_change_phone"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_phone", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "How can I help you today?"}]
|
Please change my phone number.
| 1 |
Customer name is joseph banter. membership level is silver. email is jb784625@email.com. phone number is (665) 614-5037. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 7196 1st ave newark, ny 92079.
|
manage_account: manage_change_phone
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "jb784625@email.com", "member_level": "silver", "order_id": "any", "phone": "(665) 614-5037", "username": "jb784625"}, "order": {"street_address": "7196 1st ave", "full_address": "7196 1st ave newark, ny 92079", "city": "newark", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "ny", "zip_code": "92079"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [79]}, "flow": "manage_account", "subflow": "manage_change_phone"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_phone", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "How can I help you today?"}, {"role": "user", "content": "Please change my phone number."}]
|
The four should be a five!
| 2 |
Customer name is joseph banter. membership level is silver. email is jb784625@email.com. phone number is (665) 614-5037. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 7196 1st ave newark, ny 92079.
|
manage_account: manage_change_phone
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "jb784625@email.com", "member_level": "silver", "order_id": "any", "phone": "(665) 614-5037", "username": "jb784625"}, "order": {"street_address": "7196 1st ave", "full_address": "7196 1st ave newark, ny 92079", "city": "newark", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "ny", "zip_code": "92079"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [79]}, "flow": "manage_account", "subflow": "manage_change_phone"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_phone", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "How can I help you today?"}, {"role": "user", "content": "Please change my phone number."}, {"role": "user", "content": "The four should be a five!"}, {"role": "assistant", "content": "Can I get your name and account number please?"}]
|
It is Joseph Banter (665) 614-5037
| 3 |
Customer name is joseph banter. membership level is silver. email is jb784625@email.com. phone number is (665) 614-5037. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 7196 1st ave newark, ny 92079.
|
manage_account: manage_change_phone
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "jb784625@email.com", "member_level": "silver", "order_id": "any", "phone": "(665) 614-5037", "username": "jb784625"}, "order": {"street_address": "7196 1st ave", "full_address": "7196 1st ave newark, ny 92079", "city": "newark", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "ny", "zip_code": "92079"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [79]}, "flow": "manage_account", "subflow": "manage_change_phone"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_phone", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "How can I help you today?"}, {"role": "user", "content": "Please change my phone number."}, {"role": "user", "content": "The four should be a five!"}, {"role": "assistant", "content": "Can I get your name and account number please?"}, {"role": "user", "content": "It is Joseph Banter (665) 614-5037"}]
|
Thank you.
| 4 |
Customer name is joseph banter. membership level is silver. email is jb784625@email.com. phone number is (665) 614-5037. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 7196 1st ave newark, ny 92079.
|
manage_account: manage_change_phone
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "jb784625@email.com", "member_level": "silver", "order_id": "any", "phone": "(665) 614-5037", "username": "jb784625"}, "order": {"street_address": "7196 1st ave", "full_address": "7196 1st ave newark, ny 92079", "city": "newark", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "ny", "zip_code": "92079"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [79]}, "flow": "manage_account", "subflow": "manage_change_phone"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_phone", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "How can I help you today?"}, {"role": "user", "content": "Please change my phone number."}, {"role": "user", "content": "The four should be a five!"}, {"role": "assistant", "content": "Can I get your name and account number please?"}, {"role": "user", "content": "It is Joseph Banter (665) 614-5037"}, {"role": "user", "content": "Thank you."}, {"role": "assistant", "content": "Okay, just one moment."}, {"role": "assistant", "content": "Is this correct?"}]
|
That works.
| 5 |
Customer name is joseph banter. membership level is silver. email is jb784625@email.com. phone number is (665) 614-5037. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 7196 1st ave newark, ny 92079.
|
manage_account: manage_change_phone
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "jb784625@email.com", "member_level": "silver", "order_id": "any", "phone": "(665) 614-5037", "username": "jb784625"}, "order": {"street_address": "7196 1st ave", "full_address": "7196 1st ave newark, ny 92079", "city": "newark", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "ny", "zip_code": "92079"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [79]}, "flow": "manage_account", "subflow": "manage_change_phone"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_phone", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "How can I help you today?"}, {"role": "user", "content": "Please change my phone number."}, {"role": "user", "content": "The four should be a five!"}, {"role": "assistant", "content": "Can I get your name and account number please?"}, {"role": "user", "content": "It is Joseph Banter (665) 614-5037"}, {"role": "user", "content": "Thank you."}, {"role": "assistant", "content": "Okay, just one moment."}, {"role": "assistant", "content": "Is this correct?"}, {"role": "user", "content": "That works."}, {"role": "assistant", "content": "That's the correct new number?"}, {"role": "assistant", "content": "Or did you mean 5037 for the last 4?"}]
|
Yes 5037.
| 6 |
Customer name is joseph banter. membership level is silver. email is jb784625@email.com. phone number is (665) 614-5037. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 7196 1st ave newark, ny 92079.
|
manage_account: manage_change_phone
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "jb784625@email.com", "member_level": "silver", "order_id": "any", "phone": "(665) 614-5037", "username": "jb784625"}, "order": {"street_address": "7196 1st ave", "full_address": "7196 1st ave newark, ny 92079", "city": "newark", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "ny", "zip_code": "92079"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [79]}, "flow": "manage_account", "subflow": "manage_change_phone"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_phone", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "How can I help you today?"}, {"role": "user", "content": "Please change my phone number."}, {"role": "user", "content": "The four should be a five!"}, {"role": "assistant", "content": "Can I get your name and account number please?"}, {"role": "user", "content": "It is Joseph Banter (665) 614-5037"}, {"role": "user", "content": "Thank you."}, {"role": "assistant", "content": "Okay, just one moment."}, {"role": "assistant", "content": "Is this correct?"}, {"role": "user", "content": "That works."}, {"role": "assistant", "content": "That's the correct new number?"}, {"role": "assistant", "content": "Or did you mean 5037 for the last 4?"}, {"role": "user", "content": "Yes 5037."}, {"role": "assistant", "content": "One moment. Sorry about that."}, {"role": "assistant", "content": "Is this correct?"}]
|
Appreciate it, yes.
| 7 |
Customer name is joseph banter. membership level is silver. email is jb784625@email.com. phone number is (665) 614-5037. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 7196 1st ave newark, ny 92079.
|
manage_account: manage_change_phone
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "jb784625@email.com", "member_level": "silver", "order_id": "any", "phone": "(665) 614-5037", "username": "jb784625"}, "order": {"street_address": "7196 1st ave", "full_address": "7196 1st ave newark, ny 92079", "city": "newark", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "ny", "zip_code": "92079"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [79]}, "flow": "manage_account", "subflow": "manage_change_phone"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_phone", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "How can I help you today?"}, {"role": "user", "content": "Please change my phone number."}, {"role": "user", "content": "The four should be a five!"}, {"role": "assistant", "content": "Can I get your name and account number please?"}, {"role": "user", "content": "It is Joseph Banter (665) 614-5037"}, {"role": "user", "content": "Thank you."}, {"role": "assistant", "content": "Okay, just one moment."}, {"role": "assistant", "content": "Is this correct?"}, {"role": "user", "content": "That works."}, {"role": "assistant", "content": "That's the correct new number?"}, {"role": "assistant", "content": "Or did you mean 5037 for the last 4?"}, {"role": "user", "content": "Yes 5037."}, {"role": "assistant", "content": "One moment. Sorry about that."}, {"role": "assistant", "content": "Is this correct?"}, {"role": "user", "content": "Appreciate it, yes."}, {"role": "assistant", "content": "Can I help you with anything else today?"}]
|
Nope.
| 8 |
Customer name is alessandro phoenix. membership level is gold. phone number is (330) 904-9151. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 8248 brushwick dr newark, tx 64370.
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single_item_query: jacket_other_3
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{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(330) 904-9151"}, "order": {"street_address": "8248 brushwick dr", "full_address": "8248 brushwick dr newark, tx 64370", "city": "newark", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "tx", "zip_code": "64370"}, "product": {"names": ["calvin_klein jacket"], "amounts": [89]}, "flow": "single_item_query", "subflow": "jacket_other_3"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_other_3", "customer_name": "alessandro phoenix", "member_level": "gold"}
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[{"role": "assistant", "content": "Welcome! How can I help you?"}]
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Hello my name is Alessandro Phoenix and I would like some info about a jacket
| 1 |
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