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Customer name is alessandro phoenix. membership level is gold. phone number is (330) 904-9151. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 8248 brushwick dr newark, tx 64370.
|
single_item_query: jacket_other_3
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(330) 904-9151"}, "order": {"street_address": "8248 brushwick dr", "full_address": "8248 brushwick dr newark, tx 64370", "city": "newark", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "tx", "zip_code": "64370"}, "product": {"names": ["calvin_klein jacket"], "amounts": [89]}, "flow": "single_item_query", "subflow": "jacket_other_3"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_other_3", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Welcome! How can I help you?"}, {"role": "user", "content": "Hello my name is Alessandro Phoenix and I would like some info about a jacket"}, {"role": "assistant", "content": "Hi there. What would you like to know?"}]
|
first the materials of the jacket and then if there is any kind of manufacturer guarantee
| 2 |
Customer name is alessandro phoenix. membership level is gold. phone number is (330) 904-9151. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 8248 brushwick dr newark, tx 64370.
|
single_item_query: jacket_other_3
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(330) 904-9151"}, "order": {"street_address": "8248 brushwick dr", "full_address": "8248 brushwick dr newark, tx 64370", "city": "newark", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "tx", "zip_code": "64370"}, "product": {"names": ["calvin_klein jacket"], "amounts": [89]}, "flow": "single_item_query", "subflow": "jacket_other_3"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_other_3", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Welcome! How can I help you?"}, {"role": "user", "content": "Hello my name is Alessandro Phoenix and I would like some info about a jacket"}, {"role": "assistant", "content": "Hi there. What would you like to know?"}, {"role": "user", "content": "first the materials of the jacket and then if there is any kind of manufacturer guarantee"}]
|
Product: jacket Brand: Calvin_Klein Amount: $89
| 3 |
Customer name is alessandro phoenix. membership level is gold. phone number is (330) 904-9151. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 8248 brushwick dr newark, tx 64370.
|
single_item_query: jacket_other_3
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(330) 904-9151"}, "order": {"street_address": "8248 brushwick dr", "full_address": "8248 brushwick dr newark, tx 64370", "city": "newark", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "tx", "zip_code": "64370"}, "product": {"names": ["calvin_klein jacket"], "amounts": [89]}, "flow": "single_item_query", "subflow": "jacket_other_3"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_other_3", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Welcome! How can I help you?"}, {"role": "user", "content": "Hello my name is Alessandro Phoenix and I would like some info about a jacket"}, {"role": "assistant", "content": "Hi there. What would you like to know?"}, {"role": "user", "content": "first the materials of the jacket and then if there is any kind of manufacturer guarantee"}, {"role": "user", "content": "Product: jacket Brand: Calvin_Klein Amount: $89"}, {"role": "assistant", "content": "It's made from a mix of synthetics, so that it is wind-proof"}, {"role": "assistant", "content": "It is lined with cotton, for insulation"}, {"role": "assistant", "content": "This helps retain body heat."}]
|
Ok, that sounds great, just the characteristics im looking for
| 4 |
Customer name is alessandro phoenix. membership level is gold. phone number is (330) 904-9151. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 8248 brushwick dr newark, tx 64370.
|
single_item_query: jacket_other_3
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(330) 904-9151"}, "order": {"street_address": "8248 brushwick dr", "full_address": "8248 brushwick dr newark, tx 64370", "city": "newark", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "tx", "zip_code": "64370"}, "product": {"names": ["calvin_klein jacket"], "amounts": [89]}, "flow": "single_item_query", "subflow": "jacket_other_3"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_other_3", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Welcome! How can I help you?"}, {"role": "user", "content": "Hello my name is Alessandro Phoenix and I would like some info about a jacket"}, {"role": "assistant", "content": "Hi there. What would you like to know?"}, {"role": "user", "content": "first the materials of the jacket and then if there is any kind of manufacturer guarantee"}, {"role": "user", "content": "Product: jacket Brand: Calvin_Klein Amount: $89"}, {"role": "assistant", "content": "It's made from a mix of synthetics, so that it is wind-proof"}, {"role": "assistant", "content": "It is lined with cotton, for insulation"}, {"role": "assistant", "content": "This helps retain body heat."}, {"role": "user", "content": "Ok, that sounds great, just the characteristics im looking for"}]
|
what about the guaranty?
| 5 |
Customer name is alessandro phoenix. membership level is gold. phone number is (330) 904-9151. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 8248 brushwick dr newark, tx 64370.
|
single_item_query: jacket_other_3
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(330) 904-9151"}, "order": {"street_address": "8248 brushwick dr", "full_address": "8248 brushwick dr newark, tx 64370", "city": "newark", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "tx", "zip_code": "64370"}, "product": {"names": ["calvin_klein jacket"], "amounts": [89]}, "flow": "single_item_query", "subflow": "jacket_other_3"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_other_3", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Welcome! How can I help you?"}, {"role": "user", "content": "Hello my name is Alessandro Phoenix and I would like some info about a jacket"}, {"role": "assistant", "content": "Hi there. What would you like to know?"}, {"role": "user", "content": "first the materials of the jacket and then if there is any kind of manufacturer guarantee"}, {"role": "user", "content": "Product: jacket Brand: Calvin_Klein Amount: $89"}, {"role": "assistant", "content": "It's made from a mix of synthetics, so that it is wind-proof"}, {"role": "assistant", "content": "It is lined with cotton, for insulation"}, {"role": "assistant", "content": "This helps retain body heat."}, {"role": "user", "content": "Ok, that sounds great, just the characteristics im looking for"}, {"role": "user", "content": "what about the guaranty?"}]
|
does it have one
| 6 |
Customer name is alessandro phoenix. membership level is gold. phone number is (330) 904-9151. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 8248 brushwick dr newark, tx 64370.
|
single_item_query: jacket_other_3
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(330) 904-9151"}, "order": {"street_address": "8248 brushwick dr", "full_address": "8248 brushwick dr newark, tx 64370", "city": "newark", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "tx", "zip_code": "64370"}, "product": {"names": ["calvin_klein jacket"], "amounts": [89]}, "flow": "single_item_query", "subflow": "jacket_other_3"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_other_3", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Welcome! How can I help you?"}, {"role": "user", "content": "Hello my name is Alessandro Phoenix and I would like some info about a jacket"}, {"role": "assistant", "content": "Hi there. What would you like to know?"}, {"role": "user", "content": "first the materials of the jacket and then if there is any kind of manufacturer guarantee"}, {"role": "user", "content": "Product: jacket Brand: Calvin_Klein Amount: $89"}, {"role": "assistant", "content": "It's made from a mix of synthetics, so that it is wind-proof"}, {"role": "assistant", "content": "It is lined with cotton, for insulation"}, {"role": "assistant", "content": "This helps retain body heat."}, {"role": "user", "content": "Ok, that sounds great, just the characteristics im looking for"}, {"role": "user", "content": "what about the guaranty?"}, {"role": "user", "content": "does it have one"}, {"role": "assistant", "content": "hmm, still looking for that."}, {"role": "assistant", "content": "sorry for the delay, still looking"}]
|
ok dont worry
| 7 |
Customer name is alessandro phoenix. membership level is gold. phone number is (330) 904-9151. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 8248 brushwick dr newark, tx 64370.
|
single_item_query: jacket_other_3
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(330) 904-9151"}, "order": {"street_address": "8248 brushwick dr", "full_address": "8248 brushwick dr newark, tx 64370", "city": "newark", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "tx", "zip_code": "64370"}, "product": {"names": ["calvin_klein jacket"], "amounts": [89]}, "flow": "single_item_query", "subflow": "jacket_other_3"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_other_3", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Welcome! How can I help you?"}, {"role": "user", "content": "Hello my name is Alessandro Phoenix and I would like some info about a jacket"}, {"role": "assistant", "content": "Hi there. What would you like to know?"}, {"role": "user", "content": "first the materials of the jacket and then if there is any kind of manufacturer guarantee"}, {"role": "user", "content": "Product: jacket Brand: Calvin_Klein Amount: $89"}, {"role": "assistant", "content": "It's made from a mix of synthetics, so that it is wind-proof"}, {"role": "assistant", "content": "It is lined with cotton, for insulation"}, {"role": "assistant", "content": "This helps retain body heat."}, {"role": "user", "content": "Ok, that sounds great, just the characteristics im looking for"}, {"role": "user", "content": "what about the guaranty?"}, {"role": "user", "content": "does it have one"}, {"role": "assistant", "content": "hmm, still looking for that."}, {"role": "assistant", "content": "sorry for the delay, still looking"}, {"role": "user", "content": "ok dont worry"}, {"role": "assistant", "content": "i would like to answer all of your questions, sorry"}, {"role": "assistant", "content": "you asked about materials, is that all you wanted to know?"}]
|
Also the guaranty but its ok if you dont have that info
| 8 |
Customer name is alessandro phoenix. membership level is gold. phone number is (330) 904-9151. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 8248 brushwick dr newark, tx 64370.
|
single_item_query: jacket_other_3
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(330) 904-9151"}, "order": {"street_address": "8248 brushwick dr", "full_address": "8248 brushwick dr newark, tx 64370", "city": "newark", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "tx", "zip_code": "64370"}, "product": {"names": ["calvin_klein jacket"], "amounts": [89]}, "flow": "single_item_query", "subflow": "jacket_other_3"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_other_3", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Welcome! How can I help you?"}, {"role": "user", "content": "Hello my name is Alessandro Phoenix and I would like some info about a jacket"}, {"role": "assistant", "content": "Hi there. What would you like to know?"}, {"role": "user", "content": "first the materials of the jacket and then if there is any kind of manufacturer guarantee"}, {"role": "user", "content": "Product: jacket Brand: Calvin_Klein Amount: $89"}, {"role": "assistant", "content": "It's made from a mix of synthetics, so that it is wind-proof"}, {"role": "assistant", "content": "It is lined with cotton, for insulation"}, {"role": "assistant", "content": "This helps retain body heat."}, {"role": "user", "content": "Ok, that sounds great, just the characteristics im looking for"}, {"role": "user", "content": "what about the guaranty?"}, {"role": "user", "content": "does it have one"}, {"role": "assistant", "content": "hmm, still looking for that."}, {"role": "assistant", "content": "sorry for the delay, still looking"}, {"role": "user", "content": "ok dont worry"}, {"role": "assistant", "content": "i would like to answer all of your questions, sorry"}, {"role": "assistant", "content": "you asked about materials, is that all you wanted to know?"}, {"role": "user", "content": "Also the guaranty but its ok if you dont have that info"}]
|
I wanted to know the materials of the jacket that was my priority
| 9 |
Customer name is alessandro phoenix. membership level is gold. phone number is (330) 904-9151. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 8248 brushwick dr newark, tx 64370.
|
single_item_query: jacket_other_3
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(330) 904-9151"}, "order": {"street_address": "8248 brushwick dr", "full_address": "8248 brushwick dr newark, tx 64370", "city": "newark", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "tx", "zip_code": "64370"}, "product": {"names": ["calvin_klein jacket"], "amounts": [89]}, "flow": "single_item_query", "subflow": "jacket_other_3"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_other_3", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Welcome! How can I help you?"}, {"role": "user", "content": "Hello my name is Alessandro Phoenix and I would like some info about a jacket"}, {"role": "assistant", "content": "Hi there. What would you like to know?"}, {"role": "user", "content": "first the materials of the jacket and then if there is any kind of manufacturer guarantee"}, {"role": "user", "content": "Product: jacket Brand: Calvin_Klein Amount: $89"}, {"role": "assistant", "content": "It's made from a mix of synthetics, so that it is wind-proof"}, {"role": "assistant", "content": "It is lined with cotton, for insulation"}, {"role": "assistant", "content": "This helps retain body heat."}, {"role": "user", "content": "Ok, that sounds great, just the characteristics im looking for"}, {"role": "user", "content": "what about the guaranty?"}, {"role": "user", "content": "does it have one"}, {"role": "assistant", "content": "hmm, still looking for that."}, {"role": "assistant", "content": "sorry for the delay, still looking"}, {"role": "user", "content": "ok dont worry"}, {"role": "assistant", "content": "i would like to answer all of your questions, sorry"}, {"role": "assistant", "content": "you asked about materials, is that all you wanted to know?"}, {"role": "user", "content": "Also the guaranty but its ok if you dont have that info"}, {"role": "user", "content": "I wanted to know the materials of the jacket that was my priority"}]
|
so dont worry
| 10 |
Customer name is alessandro phoenix. membership level is gold. phone number is (330) 904-9151. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 8248 brushwick dr newark, tx 64370.
|
single_item_query: jacket_other_3
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(330) 904-9151"}, "order": {"street_address": "8248 brushwick dr", "full_address": "8248 brushwick dr newark, tx 64370", "city": "newark", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "tx", "zip_code": "64370"}, "product": {"names": ["calvin_klein jacket"], "amounts": [89]}, "flow": "single_item_query", "subflow": "jacket_other_3"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_other_3", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Welcome! How can I help you?"}, {"role": "user", "content": "Hello my name is Alessandro Phoenix and I would like some info about a jacket"}, {"role": "assistant", "content": "Hi there. What would you like to know?"}, {"role": "user", "content": "first the materials of the jacket and then if there is any kind of manufacturer guarantee"}, {"role": "user", "content": "Product: jacket Brand: Calvin_Klein Amount: $89"}, {"role": "assistant", "content": "It's made from a mix of synthetics, so that it is wind-proof"}, {"role": "assistant", "content": "It is lined with cotton, for insulation"}, {"role": "assistant", "content": "This helps retain body heat."}, {"role": "user", "content": "Ok, that sounds great, just the characteristics im looking for"}, {"role": "user", "content": "what about the guaranty?"}, {"role": "user", "content": "does it have one"}, {"role": "assistant", "content": "hmm, still looking for that."}, {"role": "assistant", "content": "sorry for the delay, still looking"}, {"role": "user", "content": "ok dont worry"}, {"role": "assistant", "content": "i would like to answer all of your questions, sorry"}, {"role": "assistant", "content": "you asked about materials, is that all you wanted to know?"}, {"role": "user", "content": "Also the guaranty but its ok if you dont have that info"}, {"role": "user", "content": "I wanted to know the materials of the jacket that was my priority"}, {"role": "user", "content": "so dont worry"}, {"role": "assistant", "content": "well, apologies. Perhaps I should ask our team to add that info in the future"}, {"role": "assistant", "content": "is there something else?"}]
|
That would be all thanks
| 11 |
Customer name is alessandro phoenix. membership level is gold. phone number is (330) 904-9151. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 8248 brushwick dr newark, tx 64370.
|
single_item_query: jacket_other_3
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(330) 904-9151"}, "order": {"street_address": "8248 brushwick dr", "full_address": "8248 brushwick dr newark, tx 64370", "city": "newark", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "tx", "zip_code": "64370"}, "product": {"names": ["calvin_klein jacket"], "amounts": [89]}, "flow": "single_item_query", "subflow": "jacket_other_3"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_other_3", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Welcome! How can I help you?"}, {"role": "user", "content": "Hello my name is Alessandro Phoenix and I would like some info about a jacket"}, {"role": "assistant", "content": "Hi there. What would you like to know?"}, {"role": "user", "content": "first the materials of the jacket and then if there is any kind of manufacturer guarantee"}, {"role": "user", "content": "Product: jacket Brand: Calvin_Klein Amount: $89"}, {"role": "assistant", "content": "It's made from a mix of synthetics, so that it is wind-proof"}, {"role": "assistant", "content": "It is lined with cotton, for insulation"}, {"role": "assistant", "content": "This helps retain body heat."}, {"role": "user", "content": "Ok, that sounds great, just the characteristics im looking for"}, {"role": "user", "content": "what about the guaranty?"}, {"role": "user", "content": "does it have one"}, {"role": "assistant", "content": "hmm, still looking for that."}, {"role": "assistant", "content": "sorry for the delay, still looking"}, {"role": "user", "content": "ok dont worry"}, {"role": "assistant", "content": "i would like to answer all of your questions, sorry"}, {"role": "assistant", "content": "you asked about materials, is that all you wanted to know?"}, {"role": "user", "content": "Also the guaranty but its ok if you dont have that info"}, {"role": "user", "content": "I wanted to know the materials of the jacket that was my priority"}, {"role": "user", "content": "so dont worry"}, {"role": "assistant", "content": "well, apologies. Perhaps I should ask our team to add that info in the future"}, {"role": "assistant", "content": "is there something else?"}, {"role": "user", "content": "That would be all thanks"}]
|
yeah you should add that
| 12 |
Customer name is chloe zhang. membership level is silver. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 1255 woodshore st la fayette, tx 57377.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "silver"}, "order": {"street_address": "1255 woodshore st", "full_address": "1255 woodshore st la fayette, tx 57377", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/guess-boots.jpeg'}]", "state": "tx", "zip_code": "57377"}, "product": {"names": ["guess boots"], "amounts": [69]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "chloe zhang", "member_level": "silver"}
|
[]
|
hello
| 1 |
Customer name is chloe zhang. membership level is silver. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 1255 woodshore st la fayette, tx 57377.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "silver"}, "order": {"street_address": "1255 woodshore st", "full_address": "1255 woodshore st la fayette, tx 57377", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/guess-boots.jpeg'}]", "state": "tx", "zip_code": "57377"}, "product": {"names": ["guess boots"], "amounts": [69]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Thank you for shopping with AcmeBrands! How may I help you?"}]
|
whats my order status ?
| 2 |
Customer name is chloe zhang. membership level is silver. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 1255 woodshore st la fayette, tx 57377.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "silver"}, "order": {"street_address": "1255 woodshore st", "full_address": "1255 woodshore st la fayette, tx 57377", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/guess-boots.jpeg'}]", "state": "tx", "zip_code": "57377"}, "product": {"names": ["guess boots"], "amounts": [69]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Thank you for shopping with AcmeBrands! How may I help you?"}, {"role": "user", "content": "whats my order status ?"}, {"role": "assistant", "content": "May I have your full name?"}]
|
mark
| 3 |
Customer name is chloe zhang. membership level is silver. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 1255 woodshore st la fayette, tx 57377.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "silver"}, "order": {"street_address": "1255 woodshore st", "full_address": "1255 woodshore st la fayette, tx 57377", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/guess-boots.jpeg'}]", "state": "tx", "zip_code": "57377"}, "product": {"names": ["guess boots"], "amounts": [69]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Thank you for shopping with AcmeBrands! How may I help you?"}, {"role": "user", "content": "whats my order status ?"}, {"role": "assistant", "content": "May I have your full name?"}, {"role": "user", "content": "mark"}, {"role": "assistant", "content": "What is your last name?"}]
|
shooter
| 4 |
Customer name is chloe zhang. membership level is silver. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 1255 woodshore st la fayette, tx 57377.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "silver"}, "order": {"street_address": "1255 woodshore st", "full_address": "1255 woodshore st la fayette, tx 57377", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/guess-boots.jpeg'}]", "state": "tx", "zip_code": "57377"}, "product": {"names": ["guess boots"], "amounts": [69]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Thank you for shopping with AcmeBrands! How may I help you?"}, {"role": "user", "content": "whats my order status ?"}, {"role": "assistant", "content": "May I have your full name?"}, {"role": "user", "content": "mark"}, {"role": "assistant", "content": "What is your last name?"}, {"role": "user", "content": "shooter"}]
|
what is your full name ?
| 5 |
Customer name is chloe zhang. membership level is silver. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 1255 woodshore st la fayette, tx 57377.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "silver"}, "order": {"street_address": "1255 woodshore st", "full_address": "1255 woodshore st la fayette, tx 57377", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/guess-boots.jpeg'}]", "state": "tx", "zip_code": "57377"}, "product": {"names": ["guess boots"], "amounts": [69]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Thank you for shopping with AcmeBrands! How may I help you?"}, {"role": "user", "content": "whats my order status ?"}, {"role": "assistant", "content": "May I have your full name?"}, {"role": "user", "content": "mark"}, {"role": "assistant", "content": "What is your last name?"}, {"role": "user", "content": "shooter"}, {"role": "user", "content": "what is your full name ?"}, {"role": "assistant", "content": "I'm sorry, I'm not allowed to give that out. I don't have anybody under that name in my system. What name is listed on your order statement?"}]
|
Chloe Zhang
| 6 |
Customer name is chloe zhang. membership level is silver. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 1255 woodshore st la fayette, tx 57377.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "silver"}, "order": {"street_address": "1255 woodshore st", "full_address": "1255 woodshore st la fayette, tx 57377", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/guess-boots.jpeg'}]", "state": "tx", "zip_code": "57377"}, "product": {"names": ["guess boots"], "amounts": [69]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Thank you for shopping with AcmeBrands! How may I help you?"}, {"role": "user", "content": "whats my order status ?"}, {"role": "assistant", "content": "May I have your full name?"}, {"role": "user", "content": "mark"}, {"role": "assistant", "content": "What is your last name?"}, {"role": "user", "content": "shooter"}, {"role": "user", "content": "what is your full name ?"}, {"role": "assistant", "content": "I'm sorry, I'm not allowed to give that out. I don't have anybody under that name in my system. What name is listed on your order statement?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Thank you. What would you like to know about your order?"}]
|
Member Level: Silver
| 7 |
Customer name is chloe zhang. membership level is silver. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 1255 woodshore st la fayette, tx 57377.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "silver"}, "order": {"street_address": "1255 woodshore st", "full_address": "1255 woodshore st la fayette, tx 57377", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/guess-boots.jpeg'}]", "state": "tx", "zip_code": "57377"}, "product": {"names": ["guess boots"], "amounts": [69]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Thank you for shopping with AcmeBrands! How may I help you?"}, {"role": "user", "content": "whats my order status ?"}, {"role": "assistant", "content": "May I have your full name?"}, {"role": "user", "content": "mark"}, {"role": "assistant", "content": "What is your last name?"}, {"role": "user", "content": "shooter"}, {"role": "user", "content": "what is your full name ?"}, {"role": "assistant", "content": "I'm sorry, I'm not allowed to give that out. I don't have anybody under that name in my system. What name is listed on your order statement?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Thank you. What would you like to know about your order?"}, {"role": "user", "content": "Member Level: Silver"}]
|
Address: 1255 Woodshore St La Fayette, TX 57377 Product: Boots Brand: Guess Amount: $69
| 8 |
Customer name is chloe zhang. membership level is silver. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 1255 woodshore st la fayette, tx 57377.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "silver"}, "order": {"street_address": "1255 woodshore st", "full_address": "1255 woodshore st la fayette, tx 57377", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/guess-boots.jpeg'}]", "state": "tx", "zip_code": "57377"}, "product": {"names": ["guess boots"], "amounts": [69]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Thank you for shopping with AcmeBrands! How may I help you?"}, {"role": "user", "content": "whats my order status ?"}, {"role": "assistant", "content": "May I have your full name?"}, {"role": "user", "content": "mark"}, {"role": "assistant", "content": "What is your last name?"}, {"role": "user", "content": "shooter"}, {"role": "user", "content": "what is your full name ?"}, {"role": "assistant", "content": "I'm sorry, I'm not allowed to give that out. I don't have anybody under that name in my system. What name is listed on your order statement?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Thank you. What would you like to know about your order?"}, {"role": "user", "content": "Member Level: Silver"}, {"role": "user", "content": "Address: 1255 Woodshore St La Fayette, TX 57377 Product: Boots Brand: Guess Amount: $69"}, {"role": "assistant", "content": "Thanks! What do you need to know about your order?"}]
|
whats the status of my account
| 9 |
Customer name is chloe zhang. membership level is silver. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 1255 woodshore st la fayette, tx 57377.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "silver"}, "order": {"street_address": "1255 woodshore st", "full_address": "1255 woodshore st la fayette, tx 57377", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/guess-boots.jpeg'}]", "state": "tx", "zip_code": "57377"}, "product": {"names": ["guess boots"], "amounts": [69]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Thank you for shopping with AcmeBrands! How may I help you?"}, {"role": "user", "content": "whats my order status ?"}, {"role": "assistant", "content": "May I have your full name?"}, {"role": "user", "content": "mark"}, {"role": "assistant", "content": "What is your last name?"}, {"role": "user", "content": "shooter"}, {"role": "user", "content": "what is your full name ?"}, {"role": "assistant", "content": "I'm sorry, I'm not allowed to give that out. I don't have anybody under that name in my system. What name is listed on your order statement?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Thank you. What would you like to know about your order?"}, {"role": "user", "content": "Member Level: Silver"}, {"role": "user", "content": "Address: 1255 Woodshore St La Fayette, TX 57377 Product: Boots Brand: Guess Amount: $69"}, {"role": "assistant", "content": "Thanks! What do you need to know about your order?"}, {"role": "user", "content": "whats the status of my account"}]
|
i have a shiping problem
| 10 |
Customer name is chloe zhang. membership level is silver. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 1255 woodshore st la fayette, tx 57377.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "silver"}, "order": {"street_address": "1255 woodshore st", "full_address": "1255 woodshore st la fayette, tx 57377", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/guess-boots.jpeg'}]", "state": "tx", "zip_code": "57377"}, "product": {"names": ["guess boots"], "amounts": [69]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Thank you for shopping with AcmeBrands! How may I help you?"}, {"role": "user", "content": "whats my order status ?"}, {"role": "assistant", "content": "May I have your full name?"}, {"role": "user", "content": "mark"}, {"role": "assistant", "content": "What is your last name?"}, {"role": "user", "content": "shooter"}, {"role": "user", "content": "what is your full name ?"}, {"role": "assistant", "content": "I'm sorry, I'm not allowed to give that out. I don't have anybody under that name in my system. What name is listed on your order statement?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Thank you. What would you like to know about your order?"}, {"role": "user", "content": "Member Level: Silver"}, {"role": "user", "content": "Address: 1255 Woodshore St La Fayette, TX 57377 Product: Boots Brand: Guess Amount: $69"}, {"role": "assistant", "content": "Thanks! What do you need to know about your order?"}, {"role": "user", "content": "whats the status of my account"}, {"role": "user", "content": "i have a shiping problem"}, {"role": "assistant", "content": "What is the problem with your shipping?"}]
|
does my account include free shipping
| 11 |
Customer name is chloe zhang. membership level is silver. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 1255 woodshore st la fayette, tx 57377.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "silver"}, "order": {"street_address": "1255 woodshore st", "full_address": "1255 woodshore st la fayette, tx 57377", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/guess-boots.jpeg'}]", "state": "tx", "zip_code": "57377"}, "product": {"names": ["guess boots"], "amounts": [69]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Thank you for shopping with AcmeBrands! How may I help you?"}, {"role": "user", "content": "whats my order status ?"}, {"role": "assistant", "content": "May I have your full name?"}, {"role": "user", "content": "mark"}, {"role": "assistant", "content": "What is your last name?"}, {"role": "user", "content": "shooter"}, {"role": "user", "content": "what is your full name ?"}, {"role": "assistant", "content": "I'm sorry, I'm not allowed to give that out. I don't have anybody under that name in my system. What name is listed on your order statement?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Thank you. What would you like to know about your order?"}, {"role": "user", "content": "Member Level: Silver"}, {"role": "user", "content": "Address: 1255 Woodshore St La Fayette, TX 57377 Product: Boots Brand: Guess Amount: $69"}, {"role": "assistant", "content": "Thanks! What do you need to know about your order?"}, {"role": "user", "content": "whats the status of my account"}, {"role": "user", "content": "i have a shiping problem"}, {"role": "assistant", "content": "What is the problem with your shipping?"}, {"role": "user", "content": "does my account include free shipping"}]
|
and what can you tell me about international shipping
| 12 |
Customer name is chloe zhang. membership level is silver. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 1255 woodshore st la fayette, tx 57377.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "silver"}, "order": {"street_address": "1255 woodshore st", "full_address": "1255 woodshore st la fayette, tx 57377", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/guess-boots.jpeg'}]", "state": "tx", "zip_code": "57377"}, "product": {"names": ["guess boots"], "amounts": [69]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Thank you for shopping with AcmeBrands! How may I help you?"}, {"role": "user", "content": "whats my order status ?"}, {"role": "assistant", "content": "May I have your full name?"}, {"role": "user", "content": "mark"}, {"role": "assistant", "content": "What is your last name?"}, {"role": "user", "content": "shooter"}, {"role": "user", "content": "what is your full name ?"}, {"role": "assistant", "content": "I'm sorry, I'm not allowed to give that out. I don't have anybody under that name in my system. What name is listed on your order statement?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Thank you. What would you like to know about your order?"}, {"role": "user", "content": "Member Level: Silver"}, {"role": "user", "content": "Address: 1255 Woodshore St La Fayette, TX 57377 Product: Boots Brand: Guess Amount: $69"}, {"role": "assistant", "content": "Thanks! What do you need to know about your order?"}, {"role": "user", "content": "whats the status of my account"}, {"role": "user", "content": "i have a shiping problem"}, {"role": "assistant", "content": "What is the problem with your shipping?"}, {"role": "user", "content": "does my account include free shipping"}, {"role": "user", "content": "and what can you tell me about international shipping"}, {"role": "assistant", "content": "Unfortunately, your account doesn't offer international shipping. I'll send you a link to our FAQ so you can read everything you need to know about your subscription service."}, {"role": "assistant", "content": "Is there anything else you need to know?"}]
|
thats all
| 13 |
Customer name is norman bouchard. membership level is guest. phone number is (561) 278-2542. delivery address is 4827 kennedy st baltimore, tx 92353.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "guest", "phone": "(561) 278-2542", "security_answer": "singh", "username": "nb689469"}, "order": {"street_address": "4827 kennedy st", "full_address": "4827 kennedy st baltimore, tx 92353", "city": "baltimore", "state": "tx", "zip_code": "92353"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, thanks for contacting AcmeBrands. How can I help?"}]
|
hey, im having trouble getting into my account because i cant remember my password
| 1 |
Customer name is norman bouchard. membership level is guest. phone number is (561) 278-2542. delivery address is 4827 kennedy st baltimore, tx 92353.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "guest", "phone": "(561) 278-2542", "security_answer": "singh", "username": "nb689469"}, "order": {"street_address": "4827 kennedy st", "full_address": "4827 kennedy st baltimore, tx 92353", "city": "baltimore", "state": "tx", "zip_code": "92353"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, thanks for contacting AcmeBrands. How can I help?"}, {"role": "user", "content": "hey, im having trouble getting into my account because i cant remember my password"}, {"role": "assistant", "content": "So, you are trying to login to your account, but you cannot because you need to recover your password. Is that right?"}]
|
thats right
| 2 |
Customer name is norman bouchard. membership level is guest. phone number is (561) 278-2542. delivery address is 4827 kennedy st baltimore, tx 92353.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "guest", "phone": "(561) 278-2542", "security_answer": "singh", "username": "nb689469"}, "order": {"street_address": "4827 kennedy st", "full_address": "4827 kennedy st baltimore, tx 92353", "city": "baltimore", "state": "tx", "zip_code": "92353"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, thanks for contacting AcmeBrands. How can I help?"}, {"role": "user", "content": "hey, im having trouble getting into my account because i cant remember my password"}, {"role": "assistant", "content": "So, you are trying to login to your account, but you cannot because you need to recover your password. Is that right?"}, {"role": "user", "content": "thats right"}, {"role": "assistant", "content": "OK< I am happy to help you with that. First, I need your full name"}]
|
norman bouchard
| 3 |
Customer name is norman bouchard. membership level is guest. phone number is (561) 278-2542. delivery address is 4827 kennedy st baltimore, tx 92353.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "guest", "phone": "(561) 278-2542", "security_answer": "singh", "username": "nb689469"}, "order": {"street_address": "4827 kennedy st", "full_address": "4827 kennedy st baltimore, tx 92353", "city": "baltimore", "state": "tx", "zip_code": "92353"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, thanks for contacting AcmeBrands. How can I help?"}, {"role": "user", "content": "hey, im having trouble getting into my account because i cant remember my password"}, {"role": "assistant", "content": "So, you are trying to login to your account, but you cannot because you need to recover your password. Is that right?"}, {"role": "user", "content": "thats right"}, {"role": "assistant", "content": "OK< I am happy to help you with that. First, I need your full name"}, {"role": "user", "content": "norman bouchard"}]
|
type owo if youre a real person
| 4 |
Customer name is norman bouchard. membership level is guest. phone number is (561) 278-2542. delivery address is 4827 kennedy st baltimore, tx 92353.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "guest", "phone": "(561) 278-2542", "security_answer": "singh", "username": "nb689469"}, "order": {"street_address": "4827 kennedy st", "full_address": "4827 kennedy st baltimore, tx 92353", "city": "baltimore", "state": "tx", "zip_code": "92353"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, thanks for contacting AcmeBrands. How can I help?"}, {"role": "user", "content": "hey, im having trouble getting into my account because i cant remember my password"}, {"role": "assistant", "content": "So, you are trying to login to your account, but you cannot because you need to recover your password. Is that right?"}, {"role": "user", "content": "thats right"}, {"role": "assistant", "content": "OK< I am happy to help you with that. First, I need your full name"}, {"role": "user", "content": "norman bouchard"}, {"role": "user", "content": "type owo if youre a real person"}, {"role": "assistant", "content": "Do you have your username Mr Bouchard?"}, {"role": "assistant", "content": "Ha, do I sound like a bot to you?"}]
|
nb689469
| 5 |
Customer name is norman bouchard. membership level is guest. phone number is (561) 278-2542. delivery address is 4827 kennedy st baltimore, tx 92353.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "guest", "phone": "(561) 278-2542", "security_answer": "singh", "username": "nb689469"}, "order": {"street_address": "4827 kennedy st", "full_address": "4827 kennedy st baltimore, tx 92353", "city": "baltimore", "state": "tx", "zip_code": "92353"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, thanks for contacting AcmeBrands. How can I help?"}, {"role": "user", "content": "hey, im having trouble getting into my account because i cant remember my password"}, {"role": "assistant", "content": "So, you are trying to login to your account, but you cannot because you need to recover your password. Is that right?"}, {"role": "user", "content": "thats right"}, {"role": "assistant", "content": "OK< I am happy to help you with that. First, I need your full name"}, {"role": "user", "content": "norman bouchard"}, {"role": "user", "content": "type owo if youre a real person"}, {"role": "assistant", "content": "Do you have your username Mr Bouchard?"}, {"role": "assistant", "content": "Ha, do I sound like a bot to you?"}, {"role": "user", "content": "nb689469"}]
|
i said type owo
| 6 |
Customer name is norman bouchard. membership level is guest. phone number is (561) 278-2542. delivery address is 4827 kennedy st baltimore, tx 92353.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "guest", "phone": "(561) 278-2542", "security_answer": "singh", "username": "nb689469"}, "order": {"street_address": "4827 kennedy st", "full_address": "4827 kennedy st baltimore, tx 92353", "city": "baltimore", "state": "tx", "zip_code": "92353"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, thanks for contacting AcmeBrands. How can I help?"}, {"role": "user", "content": "hey, im having trouble getting into my account because i cant remember my password"}, {"role": "assistant", "content": "So, you are trying to login to your account, but you cannot because you need to recover your password. Is that right?"}, {"role": "user", "content": "thats right"}, {"role": "assistant", "content": "OK< I am happy to help you with that. First, I need your full name"}, {"role": "user", "content": "norman bouchard"}, {"role": "user", "content": "type owo if youre a real person"}, {"role": "assistant", "content": "Do you have your username Mr Bouchard?"}, {"role": "assistant", "content": "Ha, do I sound like a bot to you?"}, {"role": "user", "content": "nb689469"}, {"role": "user", "content": "i said type owo"}]
|
pls
| 7 |
Customer name is norman bouchard. membership level is guest. phone number is (561) 278-2542. delivery address is 4827 kennedy st baltimore, tx 92353.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "guest", "phone": "(561) 278-2542", "security_answer": "singh", "username": "nb689469"}, "order": {"street_address": "4827 kennedy st", "full_address": "4827 kennedy st baltimore, tx 92353", "city": "baltimore", "state": "tx", "zip_code": "92353"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, thanks for contacting AcmeBrands. How can I help?"}, {"role": "user", "content": "hey, im having trouble getting into my account because i cant remember my password"}, {"role": "assistant", "content": "So, you are trying to login to your account, but you cannot because you need to recover your password. Is that right?"}, {"role": "user", "content": "thats right"}, {"role": "assistant", "content": "OK< I am happy to help you with that. First, I need your full name"}, {"role": "user", "content": "norman bouchard"}, {"role": "user", "content": "type owo if youre a real person"}, {"role": "assistant", "content": "Do you have your username Mr Bouchard?"}, {"role": "assistant", "content": "Ha, do I sound like a bot to you?"}, {"role": "user", "content": "nb689469"}, {"role": "user", "content": "i said type owo"}, {"role": "user", "content": "pls"}, {"role": "assistant", "content": "heh. you're the boss!"}, {"role": "assistant", "content": "owo"}]
|
SADKJFSJFHHS
| 8 |
Customer name is norman bouchard. membership level is guest. phone number is (561) 278-2542. delivery address is 4827 kennedy st baltimore, tx 92353.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "guest", "phone": "(561) 278-2542", "security_answer": "singh", "username": "nb689469"}, "order": {"street_address": "4827 kennedy st", "full_address": "4827 kennedy st baltimore, tx 92353", "city": "baltimore", "state": "tx", "zip_code": "92353"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, thanks for contacting AcmeBrands. How can I help?"}, {"role": "user", "content": "hey, im having trouble getting into my account because i cant remember my password"}, {"role": "assistant", "content": "So, you are trying to login to your account, but you cannot because you need to recover your password. Is that right?"}, {"role": "user", "content": "thats right"}, {"role": "assistant", "content": "OK< I am happy to help you with that. First, I need your full name"}, {"role": "user", "content": "norman bouchard"}, {"role": "user", "content": "type owo if youre a real person"}, {"role": "assistant", "content": "Do you have your username Mr Bouchard?"}, {"role": "assistant", "content": "Ha, do I sound like a bot to you?"}, {"role": "user", "content": "nb689469"}, {"role": "user", "content": "i said type owo"}, {"role": "user", "content": "pls"}, {"role": "assistant", "content": "heh. you're the boss!"}, {"role": "assistant", "content": "owo"}, {"role": "user", "content": "SADKJFSJFHHS"}, {"role": "assistant", "content": "but, I think a bot could do that also"}]
|
I am so sorry
| 9 |
Customer name is alessandro phoenix. membership level is silver. phone number is (051) 609-3627. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/guess-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 5027 kennedy st brighton, ny 43962.
|
storewide_query: pricing_1
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(051) 609-3627"}, "order": {"street_address": "5027 kennedy st", "full_address": "5027 kennedy st brighton, ny 43962", "city": "brighton", "num_products": "3", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/guess-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "state": "ny", "zip_code": "43962"}, "product": {"names": ["guess jeans", "michael_kors shirt", "calvin_klein shirt"], "amounts": [79, 79, 59]}, "flow": "storewide_query", "subflow": "pricing_1"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_1", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello. How can I assist you today?"}]
|
Hi, I'm interested in a few items, but I wanted to ask about gift wrapping
| 1 |
Customer name is alessandro phoenix. membership level is silver. phone number is (051) 609-3627. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/guess-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 5027 kennedy st brighton, ny 43962.
|
storewide_query: pricing_1
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(051) 609-3627"}, "order": {"street_address": "5027 kennedy st", "full_address": "5027 kennedy st brighton, ny 43962", "city": "brighton", "num_products": "3", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/guess-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "state": "ny", "zip_code": "43962"}, "product": {"names": ["guess jeans", "michael_kors shirt", "calvin_klein shirt"], "amounts": [79, 79, 59]}, "flow": "storewide_query", "subflow": "pricing_1"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_1", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello. How can I assist you today?"}, {"role": "user", "content": "Hi, I'm interested in a few items, but I wanted to ask about gift wrapping"}]
|
How much does it cost?
| 2 |
Customer name is alessandro phoenix. membership level is silver. phone number is (051) 609-3627. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/guess-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 5027 kennedy st brighton, ny 43962.
|
storewide_query: pricing_1
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(051) 609-3627"}, "order": {"street_address": "5027 kennedy st", "full_address": "5027 kennedy st brighton, ny 43962", "city": "brighton", "num_products": "3", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/guess-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "state": "ny", "zip_code": "43962"}, "product": {"names": ["guess jeans", "michael_kors shirt", "calvin_klein shirt"], "amounts": [79, 79, 59]}, "flow": "storewide_query", "subflow": "pricing_1"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_1", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello. How can I assist you today?"}, {"role": "user", "content": "Hi, I'm interested in a few items, but I wanted to ask about gift wrapping"}, {"role": "user", "content": "How much does it cost?"}, {"role": "assistant", "content": " Gift wrapping costs a fixed price of $4.99 per item, but availability may vary depending on if the item is oversized. We also allow the option of adding up to 300 characters with any gift-wrapped purchase."}, {"role": "assistant", "content": "You must specify a separate message for each item you are gift-wrapping, even if it is a repeat of another message."}]
|
Okay, the gift wrapping sounds great. I'll just go ahead and check that box on my order
| 3 |
Customer name is alessandro phoenix. membership level is silver. phone number is (051) 609-3627. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/guess-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 5027 kennedy st brighton, ny 43962.
|
storewide_query: pricing_1
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(051) 609-3627"}, "order": {"street_address": "5027 kennedy st", "full_address": "5027 kennedy st brighton, ny 43962", "city": "brighton", "num_products": "3", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/guess-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "state": "ny", "zip_code": "43962"}, "product": {"names": ["guess jeans", "michael_kors shirt", "calvin_klein shirt"], "amounts": [79, 79, 59]}, "flow": "storewide_query", "subflow": "pricing_1"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_1", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello. How can I assist you today?"}, {"role": "user", "content": "Hi, I'm interested in a few items, but I wanted to ask about gift wrapping"}, {"role": "user", "content": "How much does it cost?"}, {"role": "assistant", "content": " Gift wrapping costs a fixed price of $4.99 per item, but availability may vary depending on if the item is oversized. We also allow the option of adding up to 300 characters with any gift-wrapped purchase."}, {"role": "assistant", "content": "You must specify a separate message for each item you are gift-wrapping, even if it is a repeat of another message."}, {"role": "user", "content": "Okay, the gift wrapping sounds great. I'll just go ahead and check that box on my order"}, {"role": "assistant", "content": "Great."}]
|
thanks for your help, that was all I needed
| 4 |
Customer name is crystal minh. membership level is gold. phone number is (891) 360-2719. order ID is 4630092900. delivery address is 1322 kennedy st san mateo, tx 95.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "9grgjqccdq", "customer_name": "crystal minh", "member_level": "gold", "phone": "(891) 360-2719"}, "order": {"street_address": "1322 kennedy st", "full_address": "1322 kennedy st san mateo, tx 95", "city": "san mateo", "order_id": "4630092900", "state": "tx", "zip_code": "95"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "crystal minh", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}]
|
I would like to extend my premium subscription
| 1 |
Customer name is crystal minh. membership level is gold. phone number is (891) 360-2719. order ID is 4630092900. delivery address is 1322 kennedy st san mateo, tx 95.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "9grgjqccdq", "customer_name": "crystal minh", "member_level": "gold", "phone": "(891) 360-2719"}, "order": {"street_address": "1322 kennedy st", "full_address": "1322 kennedy st san mateo, tx 95", "city": "san mateo", "order_id": "4630092900", "state": "tx", "zip_code": "95"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "crystal minh", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "I would like to extend my premium subscription"}, {"role": "assistant", "content": "May I have your full name and your account ID?"}]
|
Crystal Minh
| 2 |
Customer name is crystal minh. membership level is gold. phone number is (891) 360-2719. order ID is 4630092900. delivery address is 1322 kennedy st san mateo, tx 95.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "9grgjqccdq", "customer_name": "crystal minh", "member_level": "gold", "phone": "(891) 360-2719"}, "order": {"street_address": "1322 kennedy st", "full_address": "1322 kennedy st san mateo, tx 95", "city": "san mateo", "order_id": "4630092900", "state": "tx", "zip_code": "95"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "crystal minh", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "I would like to extend my premium subscription"}, {"role": "assistant", "content": "May I have your full name and your account ID?"}, {"role": "user", "content": "Crystal Minh"}]
|
Account ID: 9GRGJQCCDQ
| 3 |
Customer name is crystal minh. membership level is gold. phone number is (891) 360-2719. order ID is 4630092900. delivery address is 1322 kennedy st san mateo, tx 95.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "9grgjqccdq", "customer_name": "crystal minh", "member_level": "gold", "phone": "(891) 360-2719"}, "order": {"street_address": "1322 kennedy st", "full_address": "1322 kennedy st san mateo, tx 95", "city": "san mateo", "order_id": "4630092900", "state": "tx", "zip_code": "95"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "crystal minh", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "I would like to extend my premium subscription"}, {"role": "assistant", "content": "May I have your full name and your account ID?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "user", "content": "Account ID: 9GRGJQCCDQ"}, {"role": "assistant", "content": "And do you have an order ID?"}]
|
Order ID: 4630092900
| 4 |
Customer name is crystal minh. membership level is gold. phone number is (891) 360-2719. order ID is 4630092900. delivery address is 1322 kennedy st san mateo, tx 95.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "9grgjqccdq", "customer_name": "crystal minh", "member_level": "gold", "phone": "(891) 360-2719"}, "order": {"street_address": "1322 kennedy st", "full_address": "1322 kennedy st san mateo, tx 95", "city": "san mateo", "order_id": "4630092900", "state": "tx", "zip_code": "95"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "crystal minh", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "I would like to extend my premium subscription"}, {"role": "assistant", "content": "May I have your full name and your account ID?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "user", "content": "Account ID: 9GRGJQCCDQ"}, {"role": "assistant", "content": "And do you have an order ID?"}, {"role": "user", "content": "Order ID: 4630092900"}, {"role": "assistant", "content": "Thank you. The subscription is $99 dollars for a year."}, {"role": "assistant", "content": "Would you like to pay in full or put down a partial payment?"}]
|
I should already have a subscription, I would just like to extend it because I need more time to raise funds
| 5 |
Customer name is crystal minh. membership level is gold. phone number is (891) 360-2719. order ID is 4630092900. delivery address is 1322 kennedy st san mateo, tx 95.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "9grgjqccdq", "customer_name": "crystal minh", "member_level": "gold", "phone": "(891) 360-2719"}, "order": {"street_address": "1322 kennedy st", "full_address": "1322 kennedy st san mateo, tx 95", "city": "san mateo", "order_id": "4630092900", "state": "tx", "zip_code": "95"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "crystal minh", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "I would like to extend my premium subscription"}, {"role": "assistant", "content": "May I have your full name and your account ID?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "user", "content": "Account ID: 9GRGJQCCDQ"}, {"role": "assistant", "content": "And do you have an order ID?"}, {"role": "user", "content": "Order ID: 4630092900"}, {"role": "assistant", "content": "Thank you. The subscription is $99 dollars for a year."}, {"role": "assistant", "content": "Would you like to pay in full or put down a partial payment?"}, {"role": "user", "content": "I should already have a subscription, I would just like to extend it because I need more time to raise funds"}, {"role": "assistant", "content": "Ok, it will be $49 to extend the subscription."}]
|
Will you consider extending the subscription free of charge
| 6 |
Customer name is crystal minh. membership level is gold. phone number is (891) 360-2719. order ID is 4630092900. delivery address is 1322 kennedy st san mateo, tx 95.
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subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "9grgjqccdq", "customer_name": "crystal minh", "member_level": "gold", "phone": "(891) 360-2719"}, "order": {"street_address": "1322 kennedy st", "full_address": "1322 kennedy st san mateo, tx 95", "city": "san mateo", "order_id": "4630092900", "state": "tx", "zip_code": "95"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "crystal minh", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "I would like to extend my premium subscription"}, {"role": "assistant", "content": "May I have your full name and your account ID?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "user", "content": "Account ID: 9GRGJQCCDQ"}, {"role": "assistant", "content": "And do you have an order ID?"}, {"role": "user", "content": "Order ID: 4630092900"}, {"role": "assistant", "content": "Thank you. The subscription is $99 dollars for a year."}, {"role": "assistant", "content": "Would you like to pay in full or put down a partial payment?"}, {"role": "user", "content": "I should already have a subscription, I would just like to extend it because I need more time to raise funds"}, {"role": "assistant", "content": "Ok, it will be $49 to extend the subscription."}, {"role": "user", "content": "Will you consider extending the subscription free of charge"}, {"role": "assistant", "content": "Would you like to enter a new credit card or use the card on the account?"}, {"role": "assistant", "content": "No, we cannot offer that at this time. A minimum of 49 dollars is needed to extend the service."}]
|
Can a manager help me with this?
| 7 |
Customer name is crystal minh. membership level is gold. phone number is (891) 360-2719. order ID is 4630092900. delivery address is 1322 kennedy st san mateo, tx 95.
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subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "9grgjqccdq", "customer_name": "crystal minh", "member_level": "gold", "phone": "(891) 360-2719"}, "order": {"street_address": "1322 kennedy st", "full_address": "1322 kennedy st san mateo, tx 95", "city": "san mateo", "order_id": "4630092900", "state": "tx", "zip_code": "95"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "crystal minh", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "I would like to extend my premium subscription"}, {"role": "assistant", "content": "May I have your full name and your account ID?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "user", "content": "Account ID: 9GRGJQCCDQ"}, {"role": "assistant", "content": "And do you have an order ID?"}, {"role": "user", "content": "Order ID: 4630092900"}, {"role": "assistant", "content": "Thank you. The subscription is $99 dollars for a year."}, {"role": "assistant", "content": "Would you like to pay in full or put down a partial payment?"}, {"role": "user", "content": "I should already have a subscription, I would just like to extend it because I need more time to raise funds"}, {"role": "assistant", "content": "Ok, it will be $49 to extend the subscription."}, {"role": "user", "content": "Will you consider extending the subscription free of charge"}, {"role": "assistant", "content": "Would you like to enter a new credit card or use the card on the account?"}, {"role": "assistant", "content": "No, we cannot offer that at this time. A minimum of 49 dollars is needed to extend the service."}, {"role": "user", "content": "Can a manager help me with this?"}, {"role": "assistant", "content": "Can you hold? I will send you to a manager shortly."}, {"role": "assistant", "content": "Is there anything else I can help you with today?"}]
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I can hold
| 8 |
Customer name is crystal minh. membership level is gold. phone number is (891) 360-2719. order ID is 4630092900. delivery address is 1322 kennedy st san mateo, tx 95.
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subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "9grgjqccdq", "customer_name": "crystal minh", "member_level": "gold", "phone": "(891) 360-2719"}, "order": {"street_address": "1322 kennedy st", "full_address": "1322 kennedy st san mateo, tx 95", "city": "san mateo", "order_id": "4630092900", "state": "tx", "zip_code": "95"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "crystal minh", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "I would like to extend my premium subscription"}, {"role": "assistant", "content": "May I have your full name and your account ID?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "user", "content": "Account ID: 9GRGJQCCDQ"}, {"role": "assistant", "content": "And do you have an order ID?"}, {"role": "user", "content": "Order ID: 4630092900"}, {"role": "assistant", "content": "Thank you. The subscription is $99 dollars for a year."}, {"role": "assistant", "content": "Would you like to pay in full or put down a partial payment?"}, {"role": "user", "content": "I should already have a subscription, I would just like to extend it because I need more time to raise funds"}, {"role": "assistant", "content": "Ok, it will be $49 to extend the subscription."}, {"role": "user", "content": "Will you consider extending the subscription free of charge"}, {"role": "assistant", "content": "Would you like to enter a new credit card or use the card on the account?"}, {"role": "assistant", "content": "No, we cannot offer that at this time. A minimum of 49 dollars is needed to extend the service."}, {"role": "user", "content": "Can a manager help me with this?"}, {"role": "assistant", "content": "Can you hold? I will send you to a manager shortly."}, {"role": "assistant", "content": "Is there anything else I can help you with today?"}, {"role": "user", "content": "I can hold"}]
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I don't need help with anything else
| 9 |
Customer name is joseph banter. membership level is bronze. phone number is (151) 170-2847. order ID is 6616429499. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 1830 kennedy st newark, ny 17676.
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order_issue: status_mystery_fee
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{"scenario": {"personal": {"account_id": "7m8gztprjd", "customer_name": "joseph banter", "member_level": "bronze", "phone": "(151) 170-2847"}, "order": {"street_address": "1830 kennedy st", "full_address": "1830 kennedy st newark, ny 17676", "city": "newark", "num_products": "1", "order_id": "6616429499", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "shipping_status": "in transit", "state": "ny", "zip_code": "17676"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [84]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "joseph banter", "member_level": "bronze"}
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[{"role": "assistant", "content": "Hello, how may I help you today?"}]
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I want to check the status of my order because there was an extra fee added for no reason
| 1 |
Customer name is joseph banter. membership level is bronze. phone number is (151) 170-2847. order ID is 6616429499. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 1830 kennedy st newark, ny 17676.
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order_issue: status_mystery_fee
|
{"scenario": {"personal": {"account_id": "7m8gztprjd", "customer_name": "joseph banter", "member_level": "bronze", "phone": "(151) 170-2847"}, "order": {"street_address": "1830 kennedy st", "full_address": "1830 kennedy st newark, ny 17676", "city": "newark", "num_products": "1", "order_id": "6616429499", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "shipping_status": "in transit", "state": "ny", "zip_code": "17676"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [84]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "I want to check the status of my order because there was an extra fee added for no reason"}, {"role": "assistant", "content": "I see, let's see what we can find out about this."}]
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Ok
| 2 |
Customer name is joseph banter. membership level is bronze. phone number is (151) 170-2847. order ID is 6616429499. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 1830 kennedy st newark, ny 17676.
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order_issue: status_mystery_fee
|
{"scenario": {"personal": {"account_id": "7m8gztprjd", "customer_name": "joseph banter", "member_level": "bronze", "phone": "(151) 170-2847"}, "order": {"street_address": "1830 kennedy st", "full_address": "1830 kennedy st newark, ny 17676", "city": "newark", "num_products": "1", "order_id": "6616429499", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "shipping_status": "in transit", "state": "ny", "zip_code": "17676"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [84]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "I want to check the status of my order because there was an extra fee added for no reason"}, {"role": "assistant", "content": "I see, let's see what we can find out about this."}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "May I have your full name or account ID?"}]
|
Joseph Banter
| 3 |
Customer name is joseph banter. membership level is bronze. phone number is (151) 170-2847. order ID is 6616429499. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 1830 kennedy st newark, ny 17676.
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order_issue: status_mystery_fee
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{"scenario": {"personal": {"account_id": "7m8gztprjd", "customer_name": "joseph banter", "member_level": "bronze", "phone": "(151) 170-2847"}, "order": {"street_address": "1830 kennedy st", "full_address": "1830 kennedy st newark, ny 17676", "city": "newark", "num_products": "1", "order_id": "6616429499", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "shipping_status": "in transit", "state": "ny", "zip_code": "17676"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [84]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "I want to check the status of my order because there was an extra fee added for no reason"}, {"role": "assistant", "content": "I see, let's see what we can find out about this."}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "May I have your full name or account ID?"}, {"role": "user", "content": "Joseph Banter"}]
|
7M8GZTPRJD
| 4 |
Customer name is joseph banter. membership level is bronze. phone number is (151) 170-2847. order ID is 6616429499. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 1830 kennedy st newark, ny 17676.
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order_issue: status_mystery_fee
|
{"scenario": {"personal": {"account_id": "7m8gztprjd", "customer_name": "joseph banter", "member_level": "bronze", "phone": "(151) 170-2847"}, "order": {"street_address": "1830 kennedy st", "full_address": "1830 kennedy st newark, ny 17676", "city": "newark", "num_products": "1", "order_id": "6616429499", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "shipping_status": "in transit", "state": "ny", "zip_code": "17676"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [84]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "I want to check the status of my order because there was an extra fee added for no reason"}, {"role": "assistant", "content": "I see, let's see what we can find out about this."}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "May I have your full name or account ID?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "user", "content": "7M8GZTPRJD"}, {"role": "assistant", "content": "Thank you, do you also have the Order ID in question?"}]
|
6616429499
| 5 |
Customer name is joseph banter. membership level is bronze. phone number is (151) 170-2847. order ID is 6616429499. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 1830 kennedy st newark, ny 17676.
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order_issue: status_mystery_fee
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{"scenario": {"personal": {"account_id": "7m8gztprjd", "customer_name": "joseph banter", "member_level": "bronze", "phone": "(151) 170-2847"}, "order": {"street_address": "1830 kennedy st", "full_address": "1830 kennedy st newark, ny 17676", "city": "newark", "num_products": "1", "order_id": "6616429499", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "shipping_status": "in transit", "state": "ny", "zip_code": "17676"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [84]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "I want to check the status of my order because there was an extra fee added for no reason"}, {"role": "assistant", "content": "I see, let's see what we can find out about this."}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "May I have your full name or account ID?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "user", "content": "7M8GZTPRJD"}, {"role": "assistant", "content": "Thank you, do you also have the Order ID in question?"}, {"role": "user", "content": "6616429499"}, {"role": "assistant", "content": "Thank you for that, I am going to enter this info into our system and see what we can discover here."}]
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okay
| 6 |
Customer name is joseph banter. membership level is bronze. phone number is (151) 170-2847. order ID is 6616429499. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 1830 kennedy st newark, ny 17676.
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order_issue: status_mystery_fee
|
{"scenario": {"personal": {"account_id": "7m8gztprjd", "customer_name": "joseph banter", "member_level": "bronze", "phone": "(151) 170-2847"}, "order": {"street_address": "1830 kennedy st", "full_address": "1830 kennedy st newark, ny 17676", "city": "newark", "num_products": "1", "order_id": "6616429499", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "shipping_status": "in transit", "state": "ny", "zip_code": "17676"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [84]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "I want to check the status of my order because there was an extra fee added for no reason"}, {"role": "assistant", "content": "I see, let's see what we can find out about this."}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "May I have your full name or account ID?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "user", "content": "7M8GZTPRJD"}, {"role": "assistant", "content": "Thank you, do you also have the Order ID in question?"}, {"role": "user", "content": "6616429499"}, {"role": "assistant", "content": "Thank you for that, I am going to enter this info into our system and see what we can discover here."}, {"role": "user", "content": "okay"}, {"role": "assistant", "content": "Do you know your membership level?"}]
|
Bronze
| 7 |
Customer name is joseph banter. membership level is bronze. phone number is (151) 170-2847. order ID is 6616429499. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 1830 kennedy st newark, ny 17676.
|
order_issue: status_mystery_fee
|
{"scenario": {"personal": {"account_id": "7m8gztprjd", "customer_name": "joseph banter", "member_level": "bronze", "phone": "(151) 170-2847"}, "order": {"street_address": "1830 kennedy st", "full_address": "1830 kennedy st newark, ny 17676", "city": "newark", "num_products": "1", "order_id": "6616429499", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "shipping_status": "in transit", "state": "ny", "zip_code": "17676"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [84]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "I want to check the status of my order because there was an extra fee added for no reason"}, {"role": "assistant", "content": "I see, let's see what we can find out about this."}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "May I have your full name or account ID?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "user", "content": "7M8GZTPRJD"}, {"role": "assistant", "content": "Thank you, do you also have the Order ID in question?"}, {"role": "user", "content": "6616429499"}, {"role": "assistant", "content": "Thank you for that, I am going to enter this info into our system and see what we can discover here."}, {"role": "user", "content": "okay"}, {"role": "assistant", "content": "Do you know your membership level?"}, {"role": "user", "content": "Bronze"}, {"role": "assistant", "content": "Unfortunately, it seems there was a price surge right around the time your ordered which drove the price up."}, {"role": "assistant", "content": "This is all done by automated algorithms"}]
|
Ow man, thank you for all your help
| 8 |
Customer name is joseph banter. membership level is bronze. phone number is (151) 170-2847. order ID is 6616429499. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 1830 kennedy st newark, ny 17676.
|
order_issue: status_mystery_fee
|
{"scenario": {"personal": {"account_id": "7m8gztprjd", "customer_name": "joseph banter", "member_level": "bronze", "phone": "(151) 170-2847"}, "order": {"street_address": "1830 kennedy st", "full_address": "1830 kennedy st newark, ny 17676", "city": "newark", "num_products": "1", "order_id": "6616429499", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "shipping_status": "in transit", "state": "ny", "zip_code": "17676"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [84]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "I want to check the status of my order because there was an extra fee added for no reason"}, {"role": "assistant", "content": "I see, let's see what we can find out about this."}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "May I have your full name or account ID?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "user", "content": "7M8GZTPRJD"}, {"role": "assistant", "content": "Thank you, do you also have the Order ID in question?"}, {"role": "user", "content": "6616429499"}, {"role": "assistant", "content": "Thank you for that, I am going to enter this info into our system and see what we can discover here."}, {"role": "user", "content": "okay"}, {"role": "assistant", "content": "Do you know your membership level?"}, {"role": "user", "content": "Bronze"}, {"role": "assistant", "content": "Unfortunately, it seems there was a price surge right around the time your ordered which drove the price up."}, {"role": "assistant", "content": "This is all done by automated algorithms"}, {"role": "user", "content": "Ow man, thank you for all your help"}, {"role": "assistant", "content": "Unfortunately, I cannot do anything at this time. My apologies."}, {"role": "assistant", "content": "Is there anything else I can help you with?"}]
|
Its okay, but thank you for trying to help me out today
| 9 |
Customer name is joseph banter. membership level is bronze. phone number is (151) 170-2847. order ID is 6616429499. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 1830 kennedy st newark, ny 17676.
|
order_issue: status_mystery_fee
|
{"scenario": {"personal": {"account_id": "7m8gztprjd", "customer_name": "joseph banter", "member_level": "bronze", "phone": "(151) 170-2847"}, "order": {"street_address": "1830 kennedy st", "full_address": "1830 kennedy st newark, ny 17676", "city": "newark", "num_products": "1", "order_id": "6616429499", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "shipping_status": "in transit", "state": "ny", "zip_code": "17676"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [84]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "I want to check the status of my order because there was an extra fee added for no reason"}, {"role": "assistant", "content": "I see, let's see what we can find out about this."}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "May I have your full name or account ID?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "user", "content": "7M8GZTPRJD"}, {"role": "assistant", "content": "Thank you, do you also have the Order ID in question?"}, {"role": "user", "content": "6616429499"}, {"role": "assistant", "content": "Thank you for that, I am going to enter this info into our system and see what we can discover here."}, {"role": "user", "content": "okay"}, {"role": "assistant", "content": "Do you know your membership level?"}, {"role": "user", "content": "Bronze"}, {"role": "assistant", "content": "Unfortunately, it seems there was a price surge right around the time your ordered which drove the price up."}, {"role": "assistant", "content": "This is all done by automated algorithms"}, {"role": "user", "content": "Ow man, thank you for all your help"}, {"role": "assistant", "content": "Unfortunately, I cannot do anything at this time. My apologies."}, {"role": "assistant", "content": "Is there anything else I can help you with?"}, {"role": "user", "content": "Its okay, but thank you for trying to help me out today"}]
|
That is everything i needed help with
| 10 |
Customer name is joseph banter. membership level is bronze. phone number is (151) 170-2847. order ID is 6616429499. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 1830 kennedy st newark, ny 17676.
|
order_issue: status_mystery_fee
|
{"scenario": {"personal": {"account_id": "7m8gztprjd", "customer_name": "joseph banter", "member_level": "bronze", "phone": "(151) 170-2847"}, "order": {"street_address": "1830 kennedy st", "full_address": "1830 kennedy st newark, ny 17676", "city": "newark", "num_products": "1", "order_id": "6616429499", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "shipping_status": "in transit", "state": "ny", "zip_code": "17676"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [84]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "I want to check the status of my order because there was an extra fee added for no reason"}, {"role": "assistant", "content": "I see, let's see what we can find out about this."}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "May I have your full name or account ID?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "user", "content": "7M8GZTPRJD"}, {"role": "assistant", "content": "Thank you, do you also have the Order ID in question?"}, {"role": "user", "content": "6616429499"}, {"role": "assistant", "content": "Thank you for that, I am going to enter this info into our system and see what we can discover here."}, {"role": "user", "content": "okay"}, {"role": "assistant", "content": "Do you know your membership level?"}, {"role": "user", "content": "Bronze"}, {"role": "assistant", "content": "Unfortunately, it seems there was a price surge right around the time your ordered which drove the price up."}, {"role": "assistant", "content": "This is all done by automated algorithms"}, {"role": "user", "content": "Ow man, thank you for all your help"}, {"role": "assistant", "content": "Unfortunately, I cannot do anything at this time. My apologies."}, {"role": "assistant", "content": "Is there anything else I can help you with?"}, {"role": "user", "content": "Its okay, but thank you for trying to help me out today"}, {"role": "user", "content": "That is everything i needed help with"}, {"role": "assistant", "content": "You have a wonderful rest of your day."}]
|
you too
| 11 |
Customer name is joyce wu. membership level is silver. phone number is (186) 372-1256. order ID is 2621786777. delivery address is 1928 lincoln ave raleigh, wa 17697.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "xru6mbjhp6", "customer_name": "joyce wu", "member_level": "silver", "phone": "(186) 372-1256"}, "order": {"street_address": "1928 lincoln ave", "full_address": "1928 lincoln ave raleigh, wa 17697", "city": "raleigh", "order_id": "2621786777", "state": "wa", "zip_code": "17697"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can i help you?"}]
|
Can I delay my subscription payment?
| 1 |
Customer name is joyce wu. membership level is silver. phone number is (186) 372-1256. order ID is 2621786777. delivery address is 1928 lincoln ave raleigh, wa 17697.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "xru6mbjhp6", "customer_name": "joyce wu", "member_level": "silver", "phone": "(186) 372-1256"}, "order": {"street_address": "1928 lincoln ave", "full_address": "1928 lincoln ave raleigh, wa 17697", "city": "raleigh", "order_id": "2621786777", "state": "wa", "zip_code": "17697"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can i help you?"}, {"role": "user", "content": "Can I delay my subscription payment?"}, {"role": "assistant", "content": "You want an extension?"}]
|
Yes. I won't be getting a paycheck this month.
| 2 |
Customer name is joyce wu. membership level is silver. phone number is (186) 372-1256. order ID is 2621786777. delivery address is 1928 lincoln ave raleigh, wa 17697.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "xru6mbjhp6", "customer_name": "joyce wu", "member_level": "silver", "phone": "(186) 372-1256"}, "order": {"street_address": "1928 lincoln ave", "full_address": "1928 lincoln ave raleigh, wa 17697", "city": "raleigh", "order_id": "2621786777", "state": "wa", "zip_code": "17697"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can i help you?"}, {"role": "user", "content": "Can I delay my subscription payment?"}, {"role": "assistant", "content": "You want an extension?"}, {"role": "user", "content": "Yes. I won't be getting a paycheck this month."}, {"role": "assistant", "content": "I will be happy to help you out with this."}, {"role": "assistant", "content": "Can I please get a name."}]
|
Joyce Wu
| 3 |
Customer name is joyce wu. membership level is silver. phone number is (186) 372-1256. order ID is 2621786777. delivery address is 1928 lincoln ave raleigh, wa 17697.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "xru6mbjhp6", "customer_name": "joyce wu", "member_level": "silver", "phone": "(186) 372-1256"}, "order": {"street_address": "1928 lincoln ave", "full_address": "1928 lincoln ave raleigh, wa 17697", "city": "raleigh", "order_id": "2621786777", "state": "wa", "zip_code": "17697"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can i help you?"}, {"role": "user", "content": "Can I delay my subscription payment?"}, {"role": "assistant", "content": "You want an extension?"}, {"role": "user", "content": "Yes. I won't be getting a paycheck this month."}, {"role": "assistant", "content": "I will be happy to help you out with this."}, {"role": "assistant", "content": "Can I please get a name."}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "I have found your account Joyce wu. I will now need your account id and order id to verify your identity"}]
|
Account ID: XRU6MBJHP6. Order ID: 2621786777
| 4 |
Customer name is joyce wu. membership level is silver. phone number is (186) 372-1256. order ID is 2621786777. delivery address is 1928 lincoln ave raleigh, wa 17697.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "xru6mbjhp6", "customer_name": "joyce wu", "member_level": "silver", "phone": "(186) 372-1256"}, "order": {"street_address": "1928 lincoln ave", "full_address": "1928 lincoln ave raleigh, wa 17697", "city": "raleigh", "order_id": "2621786777", "state": "wa", "zip_code": "17697"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can i help you?"}, {"role": "user", "content": "Can I delay my subscription payment?"}, {"role": "assistant", "content": "You want an extension?"}, {"role": "user", "content": "Yes. I won't be getting a paycheck this month."}, {"role": "assistant", "content": "I will be happy to help you out with this."}, {"role": "assistant", "content": "Can I please get a name."}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "I have found your account Joyce wu. I will now need your account id and order id to verify your identity"}, {"role": "user", "content": "Account ID: XRU6MBJHP6. Order ID: 2621786777"}, {"role": "assistant", "content": "Thanks now can I get your memebership level?"}]
|
silver
| 5 |
Customer name is joyce wu. membership level is silver. phone number is (186) 372-1256. order ID is 2621786777. delivery address is 1928 lincoln ave raleigh, wa 17697.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "xru6mbjhp6", "customer_name": "joyce wu", "member_level": "silver", "phone": "(186) 372-1256"}, "order": {"street_address": "1928 lincoln ave", "full_address": "1928 lincoln ave raleigh, wa 17697", "city": "raleigh", "order_id": "2621786777", "state": "wa", "zip_code": "17697"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can i help you?"}, {"role": "user", "content": "Can I delay my subscription payment?"}, {"role": "assistant", "content": "You want an extension?"}, {"role": "user", "content": "Yes. I won't be getting a paycheck this month."}, {"role": "assistant", "content": "I will be happy to help you out with this."}, {"role": "assistant", "content": "Can I please get a name."}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "I have found your account Joyce wu. I will now need your account id and order id to verify your identity"}, {"role": "user", "content": "Account ID: XRU6MBJHP6. Order ID: 2621786777"}, {"role": "assistant", "content": "Thanks now can I get your memebership level?"}, {"role": "user", "content": "silver"}, {"role": "assistant", "content": "When is your payment due?"}]
|
I think it draft from my card on the 3rd
| 6 |
Customer name is joyce wu. membership level is silver. phone number is (186) 372-1256. order ID is 2621786777. delivery address is 1928 lincoln ave raleigh, wa 17697.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "xru6mbjhp6", "customer_name": "joyce wu", "member_level": "silver", "phone": "(186) 372-1256"}, "order": {"street_address": "1928 lincoln ave", "full_address": "1928 lincoln ave raleigh, wa 17697", "city": "raleigh", "order_id": "2621786777", "state": "wa", "zip_code": "17697"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can i help you?"}, {"role": "user", "content": "Can I delay my subscription payment?"}, {"role": "assistant", "content": "You want an extension?"}, {"role": "user", "content": "Yes. I won't be getting a paycheck this month."}, {"role": "assistant", "content": "I will be happy to help you out with this."}, {"role": "assistant", "content": "Can I please get a name."}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "I have found your account Joyce wu. I will now need your account id and order id to verify your identity"}, {"role": "user", "content": "Account ID: XRU6MBJHP6. Order ID: 2621786777"}, {"role": "assistant", "content": "Thanks now can I get your memebership level?"}, {"role": "user", "content": "silver"}, {"role": "assistant", "content": "When is your payment due?"}, {"role": "user", "content": "I think it draft from my card on the 3rd"}, {"role": "assistant", "content": "I am afraid I will unable to provide you an extension then. With silver members we can only do one day late before extensions."}]
|
I would like to speak to a manager about my issue please.
| 7 |
Customer name is joyce wu. membership level is silver. phone number is (186) 372-1256. order ID is 2621786777. delivery address is 1928 lincoln ave raleigh, wa 17697.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "xru6mbjhp6", "customer_name": "joyce wu", "member_level": "silver", "phone": "(186) 372-1256"}, "order": {"street_address": "1928 lincoln ave", "full_address": "1928 lincoln ave raleigh, wa 17697", "city": "raleigh", "order_id": "2621786777", "state": "wa", "zip_code": "17697"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can i help you?"}, {"role": "user", "content": "Can I delay my subscription payment?"}, {"role": "assistant", "content": "You want an extension?"}, {"role": "user", "content": "Yes. I won't be getting a paycheck this month."}, {"role": "assistant", "content": "I will be happy to help you out with this."}, {"role": "assistant", "content": "Can I please get a name."}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "I have found your account Joyce wu. I will now need your account id and order id to verify your identity"}, {"role": "user", "content": "Account ID: XRU6MBJHP6. Order ID: 2621786777"}, {"role": "assistant", "content": "Thanks now can I get your memebership level?"}, {"role": "user", "content": "silver"}, {"role": "assistant", "content": "When is your payment due?"}, {"role": "user", "content": "I think it draft from my card on the 3rd"}, {"role": "assistant", "content": "I am afraid I will unable to provide you an extension then. With silver members we can only do one day late before extensions."}, {"role": "user", "content": "I would like to speak to a manager about my issue please."}, {"role": "assistant", "content": "Of course. Can I get your phone number so I can set up a call from management?"}]
|
(186) 372-1256
| 8 |
Customer name is joyce wu. membership level is silver. phone number is (186) 372-1256. order ID is 2621786777. delivery address is 1928 lincoln ave raleigh, wa 17697.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "xru6mbjhp6", "customer_name": "joyce wu", "member_level": "silver", "phone": "(186) 372-1256"}, "order": {"street_address": "1928 lincoln ave", "full_address": "1928 lincoln ave raleigh, wa 17697", "city": "raleigh", "order_id": "2621786777", "state": "wa", "zip_code": "17697"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can i help you?"}, {"role": "user", "content": "Can I delay my subscription payment?"}, {"role": "assistant", "content": "You want an extension?"}, {"role": "user", "content": "Yes. I won't be getting a paycheck this month."}, {"role": "assistant", "content": "I will be happy to help you out with this."}, {"role": "assistant", "content": "Can I please get a name."}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "I have found your account Joyce wu. I will now need your account id and order id to verify your identity"}, {"role": "user", "content": "Account ID: XRU6MBJHP6. Order ID: 2621786777"}, {"role": "assistant", "content": "Thanks now can I get your memebership level?"}, {"role": "user", "content": "silver"}, {"role": "assistant", "content": "When is your payment due?"}, {"role": "user", "content": "I think it draft from my card on the 3rd"}, {"role": "assistant", "content": "I am afraid I will unable to provide you an extension then. With silver members we can only do one day late before extensions."}, {"role": "user", "content": "I would like to speak to a manager about my issue please."}, {"role": "assistant", "content": "Of course. Can I get your phone number so I can set up a call from management?"}, {"role": "user", "content": "(186) 372-1256"}, {"role": "assistant", "content": "Okay, they will be calling you shortly, do you need anymore help?"}]
|
No I will wait for the call
| 9 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezd905@email.com. phone number is (426) 872-6328. order ID is 2656347300. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 2379 1st ave monterey, wa 38031.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd905@email.com", "member_level": "silver", "phone": "(426) 872-6328", "username": "rodriguezd905"}, "order": {"street_address": "2379 1st ave", "full_address": "2379 1st ave monterey, wa 38031", "city": "monterey", "num_products": "1", "order_id": "2656347300", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "wa", "zip_code": "38031"}, "product": {"names": ["michael_kors jeans"], "amounts": [74]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how may I help you today?"}]
|
Hi, I just got charged $74 for a pair of jeans I never bought!
| 1 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezd905@email.com. phone number is (426) 872-6328. order ID is 2656347300. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 2379 1st ave monterey, wa 38031.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd905@email.com", "member_level": "silver", "phone": "(426) 872-6328", "username": "rodriguezd905"}, "order": {"street_address": "2379 1st ave", "full_address": "2379 1st ave monterey, wa 38031", "city": "monterey", "num_products": "1", "order_id": "2656347300", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "wa", "zip_code": "38031"}, "product": {"names": ["michael_kors jeans"], "amounts": [74]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how may I help you today?"}, {"role": "user", "content": "Hi, I just got charged $74 for a pair of jeans I never bought!"}]
|
You have got to be kidding me!
| 2 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezd905@email.com. phone number is (426) 872-6328. order ID is 2656347300. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 2379 1st ave monterey, wa 38031.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd905@email.com", "member_level": "silver", "phone": "(426) 872-6328", "username": "rodriguezd905"}, "order": {"street_address": "2379 1st ave", "full_address": "2379 1st ave monterey, wa 38031", "city": "monterey", "num_products": "1", "order_id": "2656347300", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "wa", "zip_code": "38031"}, "product": {"names": ["michael_kors jeans"], "amounts": [74]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how may I help you today?"}, {"role": "user", "content": "Hi, I just got charged $74 for a pair of jeans I never bought!"}, {"role": "user", "content": "You have got to be kidding me!"}, {"role": "assistant", "content": "So sorry to hear that!"}, {"role": "assistant", "content": "Let's see what I can do to solve this issue."}, {"role": "assistant", "content": "To get started, can I get your full name or account ID to pull up your account?"}]
|
My name is Rodriguez Domingo
| 3 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezd905@email.com. phone number is (426) 872-6328. order ID is 2656347300. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 2379 1st ave monterey, wa 38031.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd905@email.com", "member_level": "silver", "phone": "(426) 872-6328", "username": "rodriguezd905"}, "order": {"street_address": "2379 1st ave", "full_address": "2379 1st ave monterey, wa 38031", "city": "monterey", "num_products": "1", "order_id": "2656347300", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "wa", "zip_code": "38031"}, "product": {"names": ["michael_kors jeans"], "amounts": [74]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how may I help you today?"}, {"role": "user", "content": "Hi, I just got charged $74 for a pair of jeans I never bought!"}, {"role": "user", "content": "You have got to be kidding me!"}, {"role": "assistant", "content": "So sorry to hear that!"}, {"role": "assistant", "content": "Let's see what I can do to solve this issue."}, {"role": "assistant", "content": "To get started, can I get your full name or account ID to pull up your account?"}, {"role": "user", "content": "My name is Rodriguez Domingo"}, {"role": "assistant", "content": "OK, now i need to check which order you are referring to"}, {"role": "assistant", "content": "What is your username, email and order ID?"}]
|
My username is rodriguezd905
| 4 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezd905@email.com. phone number is (426) 872-6328. order ID is 2656347300. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 2379 1st ave monterey, wa 38031.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd905@email.com", "member_level": "silver", "phone": "(426) 872-6328", "username": "rodriguezd905"}, "order": {"street_address": "2379 1st ave", "full_address": "2379 1st ave monterey, wa 38031", "city": "monterey", "num_products": "1", "order_id": "2656347300", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "wa", "zip_code": "38031"}, "product": {"names": ["michael_kors jeans"], "amounts": [74]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how may I help you today?"}, {"role": "user", "content": "Hi, I just got charged $74 for a pair of jeans I never bought!"}, {"role": "user", "content": "You have got to be kidding me!"}, {"role": "assistant", "content": "So sorry to hear that!"}, {"role": "assistant", "content": "Let's see what I can do to solve this issue."}, {"role": "assistant", "content": "To get started, can I get your full name or account ID to pull up your account?"}, {"role": "user", "content": "My name is Rodriguez Domingo"}, {"role": "assistant", "content": "OK, now i need to check which order you are referring to"}, {"role": "assistant", "content": "What is your username, email and order ID?"}, {"role": "user", "content": "My username is rodriguezd905"}]
|
the email is the same, but @email.com
| 5 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezd905@email.com. phone number is (426) 872-6328. order ID is 2656347300. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 2379 1st ave monterey, wa 38031.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd905@email.com", "member_level": "silver", "phone": "(426) 872-6328", "username": "rodriguezd905"}, "order": {"street_address": "2379 1st ave", "full_address": "2379 1st ave monterey, wa 38031", "city": "monterey", "num_products": "1", "order_id": "2656347300", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "wa", "zip_code": "38031"}, "product": {"names": ["michael_kors jeans"], "amounts": [74]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how may I help you today?"}, {"role": "user", "content": "Hi, I just got charged $74 for a pair of jeans I never bought!"}, {"role": "user", "content": "You have got to be kidding me!"}, {"role": "assistant", "content": "So sorry to hear that!"}, {"role": "assistant", "content": "Let's see what I can do to solve this issue."}, {"role": "assistant", "content": "To get started, can I get your full name or account ID to pull up your account?"}, {"role": "user", "content": "My name is Rodriguez Domingo"}, {"role": "assistant", "content": "OK, now i need to check which order you are referring to"}, {"role": "assistant", "content": "What is your username, email and order ID?"}, {"role": "user", "content": "My username is rodriguezd905"}, {"role": "user", "content": "the email is the same, but @email.com"}]
|
Order ID: 2656347300
| 6 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezd905@email.com. phone number is (426) 872-6328. order ID is 2656347300. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 2379 1st ave monterey, wa 38031.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd905@email.com", "member_level": "silver", "phone": "(426) 872-6328", "username": "rodriguezd905"}, "order": {"street_address": "2379 1st ave", "full_address": "2379 1st ave monterey, wa 38031", "city": "monterey", "num_products": "1", "order_id": "2656347300", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "wa", "zip_code": "38031"}, "product": {"names": ["michael_kors jeans"], "amounts": [74]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how may I help you today?"}, {"role": "user", "content": "Hi, I just got charged $74 for a pair of jeans I never bought!"}, {"role": "user", "content": "You have got to be kidding me!"}, {"role": "assistant", "content": "So sorry to hear that!"}, {"role": "assistant", "content": "Let's see what I can do to solve this issue."}, {"role": "assistant", "content": "To get started, can I get your full name or account ID to pull up your account?"}, {"role": "user", "content": "My name is Rodriguez Domingo"}, {"role": "assistant", "content": "OK, now i need to check which order you are referring to"}, {"role": "assistant", "content": "What is your username, email and order ID?"}, {"role": "user", "content": "My username is rodriguezd905"}, {"role": "user", "content": "the email is the same, but @email.com"}, {"role": "user", "content": "Order ID: 2656347300"}, {"role": "assistant", "content": "OK Rodriguez, all those items have been validated"}, {"role": "assistant", "content": "OK, I have looked into this issue for you and I don't think its actually an issue"}, {"role": "assistant", "content": "Can I get your membership status?"}]
|
Silver
| 7 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezd905@email.com. phone number is (426) 872-6328. order ID is 2656347300. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 2379 1st ave monterey, wa 38031.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd905@email.com", "member_level": "silver", "phone": "(426) 872-6328", "username": "rodriguezd905"}, "order": {"street_address": "2379 1st ave", "full_address": "2379 1st ave monterey, wa 38031", "city": "monterey", "num_products": "1", "order_id": "2656347300", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "wa", "zip_code": "38031"}, "product": {"names": ["michael_kors jeans"], "amounts": [74]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how may I help you today?"}, {"role": "user", "content": "Hi, I just got charged $74 for a pair of jeans I never bought!"}, {"role": "user", "content": "You have got to be kidding me!"}, {"role": "assistant", "content": "So sorry to hear that!"}, {"role": "assistant", "content": "Let's see what I can do to solve this issue."}, {"role": "assistant", "content": "To get started, can I get your full name or account ID to pull up your account?"}, {"role": "user", "content": "My name is Rodriguez Domingo"}, {"role": "assistant", "content": "OK, now i need to check which order you are referring to"}, {"role": "assistant", "content": "What is your username, email and order ID?"}, {"role": "user", "content": "My username is rodriguezd905"}, {"role": "user", "content": "the email is the same, but @email.com"}, {"role": "user", "content": "Order ID: 2656347300"}, {"role": "assistant", "content": "OK Rodriguez, all those items have been validated"}, {"role": "assistant", "content": "OK, I have looked into this issue for you and I don't think its actually an issue"}, {"role": "assistant", "content": "Can I get your membership status?"}, {"role": "user", "content": "Silver"}]
|
What do you mean its not an issue
| 8 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezd905@email.com. phone number is (426) 872-6328. order ID is 2656347300. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 2379 1st ave monterey, wa 38031.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd905@email.com", "member_level": "silver", "phone": "(426) 872-6328", "username": "rodriguezd905"}, "order": {"street_address": "2379 1st ave", "full_address": "2379 1st ave monterey, wa 38031", "city": "monterey", "num_products": "1", "order_id": "2656347300", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "wa", "zip_code": "38031"}, "product": {"names": ["michael_kors jeans"], "amounts": [74]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how may I help you today?"}, {"role": "user", "content": "Hi, I just got charged $74 for a pair of jeans I never bought!"}, {"role": "user", "content": "You have got to be kidding me!"}, {"role": "assistant", "content": "So sorry to hear that!"}, {"role": "assistant", "content": "Let's see what I can do to solve this issue."}, {"role": "assistant", "content": "To get started, can I get your full name or account ID to pull up your account?"}, {"role": "user", "content": "My name is Rodriguez Domingo"}, {"role": "assistant", "content": "OK, now i need to check which order you are referring to"}, {"role": "assistant", "content": "What is your username, email and order ID?"}, {"role": "user", "content": "My username is rodriguezd905"}, {"role": "user", "content": "the email is the same, but @email.com"}, {"role": "user", "content": "Order ID: 2656347300"}, {"role": "assistant", "content": "OK Rodriguez, all those items have been validated"}, {"role": "assistant", "content": "OK, I have looked into this issue for you and I don't think its actually an issue"}, {"role": "assistant", "content": "Can I get your membership status?"}, {"role": "user", "content": "Silver"}, {"role": "user", "content": "What do you mean its not an issue"}]
|
I just got charged $74, that's totally an issue!
| 9 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezd905@email.com. phone number is (426) 872-6328. order ID is 2656347300. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 2379 1st ave monterey, wa 38031.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd905@email.com", "member_level": "silver", "phone": "(426) 872-6328", "username": "rodriguezd905"}, "order": {"street_address": "2379 1st ave", "full_address": "2379 1st ave monterey, wa 38031", "city": "monterey", "num_products": "1", "order_id": "2656347300", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "wa", "zip_code": "38031"}, "product": {"names": ["michael_kors jeans"], "amounts": [74]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how may I help you today?"}, {"role": "user", "content": "Hi, I just got charged $74 for a pair of jeans I never bought!"}, {"role": "user", "content": "You have got to be kidding me!"}, {"role": "assistant", "content": "So sorry to hear that!"}, {"role": "assistant", "content": "Let's see what I can do to solve this issue."}, {"role": "assistant", "content": "To get started, can I get your full name or account ID to pull up your account?"}, {"role": "user", "content": "My name is Rodriguez Domingo"}, {"role": "assistant", "content": "OK, now i need to check which order you are referring to"}, {"role": "assistant", "content": "What is your username, email and order ID?"}, {"role": "user", "content": "My username is rodriguezd905"}, {"role": "user", "content": "the email is the same, but @email.com"}, {"role": "user", "content": "Order ID: 2656347300"}, {"role": "assistant", "content": "OK Rodriguez, all those items have been validated"}, {"role": "assistant", "content": "OK, I have looked into this issue for you and I don't think its actually an issue"}, {"role": "assistant", "content": "Can I get your membership status?"}, {"role": "user", "content": "Silver"}, {"role": "user", "content": "What do you mean its not an issue"}, {"role": "user", "content": "I just got charged $74, that's totally an issue!"}, {"role": "assistant", "content": "So basically, even though it says you were charged, it does not show up as charged on our end"}, {"role": "assistant", "content": "How did you find out about this?"}]
|
I got some bill associated with it
| 10 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezd905@email.com. phone number is (426) 872-6328. order ID is 2656347300. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 2379 1st ave monterey, wa 38031.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd905@email.com", "member_level": "silver", "phone": "(426) 872-6328", "username": "rodriguezd905"}, "order": {"street_address": "2379 1st ave", "full_address": "2379 1st ave monterey, wa 38031", "city": "monterey", "num_products": "1", "order_id": "2656347300", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "wa", "zip_code": "38031"}, "product": {"names": ["michael_kors jeans"], "amounts": [74]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how may I help you today?"}, {"role": "user", "content": "Hi, I just got charged $74 for a pair of jeans I never bought!"}, {"role": "user", "content": "You have got to be kidding me!"}, {"role": "assistant", "content": "So sorry to hear that!"}, {"role": "assistant", "content": "Let's see what I can do to solve this issue."}, {"role": "assistant", "content": "To get started, can I get your full name or account ID to pull up your account?"}, {"role": "user", "content": "My name is Rodriguez Domingo"}, {"role": "assistant", "content": "OK, now i need to check which order you are referring to"}, {"role": "assistant", "content": "What is your username, email and order ID?"}, {"role": "user", "content": "My username is rodriguezd905"}, {"role": "user", "content": "the email is the same, but @email.com"}, {"role": "user", "content": "Order ID: 2656347300"}, {"role": "assistant", "content": "OK Rodriguez, all those items have been validated"}, {"role": "assistant", "content": "OK, I have looked into this issue for you and I don't think its actually an issue"}, {"role": "assistant", "content": "Can I get your membership status?"}, {"role": "user", "content": "Silver"}, {"role": "user", "content": "What do you mean its not an issue"}, {"role": "user", "content": "I just got charged $74, that's totally an issue!"}, {"role": "assistant", "content": "So basically, even though it says you were charged, it does not show up as charged on our end"}, {"role": "assistant", "content": "How did you find out about this?"}, {"role": "user", "content": "I got some bill associated with it"}, {"role": "assistant", "content": "Right, was it an email?"}]
|
yes
| 11 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezd905@email.com. phone number is (426) 872-6328. order ID is 2656347300. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 2379 1st ave monterey, wa 38031.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd905@email.com", "member_level": "silver", "phone": "(426) 872-6328", "username": "rodriguezd905"}, "order": {"street_address": "2379 1st ave", "full_address": "2379 1st ave monterey, wa 38031", "city": "monterey", "num_products": "1", "order_id": "2656347300", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "wa", "zip_code": "38031"}, "product": {"names": ["michael_kors jeans"], "amounts": [74]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how may I help you today?"}, {"role": "user", "content": "Hi, I just got charged $74 for a pair of jeans I never bought!"}, {"role": "user", "content": "You have got to be kidding me!"}, {"role": "assistant", "content": "So sorry to hear that!"}, {"role": "assistant", "content": "Let's see what I can do to solve this issue."}, {"role": "assistant", "content": "To get started, can I get your full name or account ID to pull up your account?"}, {"role": "user", "content": "My name is Rodriguez Domingo"}, {"role": "assistant", "content": "OK, now i need to check which order you are referring to"}, {"role": "assistant", "content": "What is your username, email and order ID?"}, {"role": "user", "content": "My username is rodriguezd905"}, {"role": "user", "content": "the email is the same, but @email.com"}, {"role": "user", "content": "Order ID: 2656347300"}, {"role": "assistant", "content": "OK Rodriguez, all those items have been validated"}, {"role": "assistant", "content": "OK, I have looked into this issue for you and I don't think its actually an issue"}, {"role": "assistant", "content": "Can I get your membership status?"}, {"role": "user", "content": "Silver"}, {"role": "user", "content": "What do you mean its not an issue"}, {"role": "user", "content": "I just got charged $74, that's totally an issue!"}, {"role": "assistant", "content": "So basically, even though it says you were charged, it does not show up as charged on our end"}, {"role": "assistant", "content": "How did you find out about this?"}, {"role": "user", "content": "I got some bill associated with it"}, {"role": "assistant", "content": "Right, was it an email?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Well, I assure you that email was not from AcmeBrands because you were not charged for anything, since you did not buy anything"}]
|
Hmm, ok
| 12 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezd905@email.com. phone number is (426) 872-6328. order ID is 2656347300. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 2379 1st ave monterey, wa 38031.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd905@email.com", "member_level": "silver", "phone": "(426) 872-6328", "username": "rodriguezd905"}, "order": {"street_address": "2379 1st ave", "full_address": "2379 1st ave monterey, wa 38031", "city": "monterey", "num_products": "1", "order_id": "2656347300", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "wa", "zip_code": "38031"}, "product": {"names": ["michael_kors jeans"], "amounts": [74]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how may I help you today?"}, {"role": "user", "content": "Hi, I just got charged $74 for a pair of jeans I never bought!"}, {"role": "user", "content": "You have got to be kidding me!"}, {"role": "assistant", "content": "So sorry to hear that!"}, {"role": "assistant", "content": "Let's see what I can do to solve this issue."}, {"role": "assistant", "content": "To get started, can I get your full name or account ID to pull up your account?"}, {"role": "user", "content": "My name is Rodriguez Domingo"}, {"role": "assistant", "content": "OK, now i need to check which order you are referring to"}, {"role": "assistant", "content": "What is your username, email and order ID?"}, {"role": "user", "content": "My username is rodriguezd905"}, {"role": "user", "content": "the email is the same, but @email.com"}, {"role": "user", "content": "Order ID: 2656347300"}, {"role": "assistant", "content": "OK Rodriguez, all those items have been validated"}, {"role": "assistant", "content": "OK, I have looked into this issue for you and I don't think its actually an issue"}, {"role": "assistant", "content": "Can I get your membership status?"}, {"role": "user", "content": "Silver"}, {"role": "user", "content": "What do you mean its not an issue"}, {"role": "user", "content": "I just got charged $74, that's totally an issue!"}, {"role": "assistant", "content": "So basically, even though it says you were charged, it does not show up as charged on our end"}, {"role": "assistant", "content": "How did you find out about this?"}, {"role": "user", "content": "I got some bill associated with it"}, {"role": "assistant", "content": "Right, was it an email?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Well, I assure you that email was not from AcmeBrands because you were not charged for anything, since you did not buy anything"}, {"role": "user", "content": "Hmm, ok"}]
|
so no charge was made?
| 13 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezd905@email.com. phone number is (426) 872-6328. order ID is 2656347300. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 2379 1st ave monterey, wa 38031.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd905@email.com", "member_level": "silver", "phone": "(426) 872-6328", "username": "rodriguezd905"}, "order": {"street_address": "2379 1st ave", "full_address": "2379 1st ave monterey, wa 38031", "city": "monterey", "num_products": "1", "order_id": "2656347300", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "wa", "zip_code": "38031"}, "product": {"names": ["michael_kors jeans"], "amounts": [74]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how may I help you today?"}, {"role": "user", "content": "Hi, I just got charged $74 for a pair of jeans I never bought!"}, {"role": "user", "content": "You have got to be kidding me!"}, {"role": "assistant", "content": "So sorry to hear that!"}, {"role": "assistant", "content": "Let's see what I can do to solve this issue."}, {"role": "assistant", "content": "To get started, can I get your full name or account ID to pull up your account?"}, {"role": "user", "content": "My name is Rodriguez Domingo"}, {"role": "assistant", "content": "OK, now i need to check which order you are referring to"}, {"role": "assistant", "content": "What is your username, email and order ID?"}, {"role": "user", "content": "My username is rodriguezd905"}, {"role": "user", "content": "the email is the same, but @email.com"}, {"role": "user", "content": "Order ID: 2656347300"}, {"role": "assistant", "content": "OK Rodriguez, all those items have been validated"}, {"role": "assistant", "content": "OK, I have looked into this issue for you and I don't think its actually an issue"}, {"role": "assistant", "content": "Can I get your membership status?"}, {"role": "user", "content": "Silver"}, {"role": "user", "content": "What do you mean its not an issue"}, {"role": "user", "content": "I just got charged $74, that's totally an issue!"}, {"role": "assistant", "content": "So basically, even though it says you were charged, it does not show up as charged on our end"}, {"role": "assistant", "content": "How did you find out about this?"}, {"role": "user", "content": "I got some bill associated with it"}, {"role": "assistant", "content": "Right, was it an email?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Well, I assure you that email was not from AcmeBrands because you were not charged for anything, since you did not buy anything"}, {"role": "user", "content": "Hmm, ok"}, {"role": "user", "content": "so no charge was made?"}, {"role": "assistant", "content": "That is correct"}]
|
Ok, I guess i'll check the email again then.
| 14 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezd905@email.com. phone number is (426) 872-6328. order ID is 2656347300. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 2379 1st ave monterey, wa 38031.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd905@email.com", "member_level": "silver", "phone": "(426) 872-6328", "username": "rodriguezd905"}, "order": {"street_address": "2379 1st ave", "full_address": "2379 1st ave monterey, wa 38031", "city": "monterey", "num_products": "1", "order_id": "2656347300", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "wa", "zip_code": "38031"}, "product": {"names": ["michael_kors jeans"], "amounts": [74]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how may I help you today?"}, {"role": "user", "content": "Hi, I just got charged $74 for a pair of jeans I never bought!"}, {"role": "user", "content": "You have got to be kidding me!"}, {"role": "assistant", "content": "So sorry to hear that!"}, {"role": "assistant", "content": "Let's see what I can do to solve this issue."}, {"role": "assistant", "content": "To get started, can I get your full name or account ID to pull up your account?"}, {"role": "user", "content": "My name is Rodriguez Domingo"}, {"role": "assistant", "content": "OK, now i need to check which order you are referring to"}, {"role": "assistant", "content": "What is your username, email and order ID?"}, {"role": "user", "content": "My username is rodriguezd905"}, {"role": "user", "content": "the email is the same, but @email.com"}, {"role": "user", "content": "Order ID: 2656347300"}, {"role": "assistant", "content": "OK Rodriguez, all those items have been validated"}, {"role": "assistant", "content": "OK, I have looked into this issue for you and I don't think its actually an issue"}, {"role": "assistant", "content": "Can I get your membership status?"}, {"role": "user", "content": "Silver"}, {"role": "user", "content": "What do you mean its not an issue"}, {"role": "user", "content": "I just got charged $74, that's totally an issue!"}, {"role": "assistant", "content": "So basically, even though it says you were charged, it does not show up as charged on our end"}, {"role": "assistant", "content": "How did you find out about this?"}, {"role": "user", "content": "I got some bill associated with it"}, {"role": "assistant", "content": "Right, was it an email?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Well, I assure you that email was not from AcmeBrands because you were not charged for anything, since you did not buy anything"}, {"role": "user", "content": "Hmm, ok"}, {"role": "user", "content": "so no charge was made?"}, {"role": "assistant", "content": "That is correct"}, {"role": "user", "content": "Ok, I guess i'll check the email again then."}]
|
Definitely a bit confused.
| 15 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezd905@email.com. phone number is (426) 872-6328. order ID is 2656347300. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 2379 1st ave monterey, wa 38031.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd905@email.com", "member_level": "silver", "phone": "(426) 872-6328", "username": "rodriguezd905"}, "order": {"street_address": "2379 1st ave", "full_address": "2379 1st ave monterey, wa 38031", "city": "monterey", "num_products": "1", "order_id": "2656347300", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "wa", "zip_code": "38031"}, "product": {"names": ["michael_kors jeans"], "amounts": [74]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how may I help you today?"}, {"role": "user", "content": "Hi, I just got charged $74 for a pair of jeans I never bought!"}, {"role": "user", "content": "You have got to be kidding me!"}, {"role": "assistant", "content": "So sorry to hear that!"}, {"role": "assistant", "content": "Let's see what I can do to solve this issue."}, {"role": "assistant", "content": "To get started, can I get your full name or account ID to pull up your account?"}, {"role": "user", "content": "My name is Rodriguez Domingo"}, {"role": "assistant", "content": "OK, now i need to check which order you are referring to"}, {"role": "assistant", "content": "What is your username, email and order ID?"}, {"role": "user", "content": "My username is rodriguezd905"}, {"role": "user", "content": "the email is the same, but @email.com"}, {"role": "user", "content": "Order ID: 2656347300"}, {"role": "assistant", "content": "OK Rodriguez, all those items have been validated"}, {"role": "assistant", "content": "OK, I have looked into this issue for you and I don't think its actually an issue"}, {"role": "assistant", "content": "Can I get your membership status?"}, {"role": "user", "content": "Silver"}, {"role": "user", "content": "What do you mean its not an issue"}, {"role": "user", "content": "I just got charged $74, that's totally an issue!"}, {"role": "assistant", "content": "So basically, even though it says you were charged, it does not show up as charged on our end"}, {"role": "assistant", "content": "How did you find out about this?"}, {"role": "user", "content": "I got some bill associated with it"}, {"role": "assistant", "content": "Right, was it an email?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Well, I assure you that email was not from AcmeBrands because you were not charged for anything, since you did not buy anything"}, {"role": "user", "content": "Hmm, ok"}, {"role": "user", "content": "so no charge was made?"}, {"role": "assistant", "content": "That is correct"}, {"role": "user", "content": "Ok, I guess i'll check the email again then."}, {"role": "user", "content": "Definitely a bit confused."}, {"role": "assistant", "content": "That's understandable."}, {"role": "assistant", "content": "Given the situation, if anything shows up in your bank account, please do contact us again, but from our end, nothing is showing up"}]
|
Ok, got it
| 16 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezd905@email.com. phone number is (426) 872-6328. order ID is 2656347300. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 2379 1st ave monterey, wa 38031.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd905@email.com", "member_level": "silver", "phone": "(426) 872-6328", "username": "rodriguezd905"}, "order": {"street_address": "2379 1st ave", "full_address": "2379 1st ave monterey, wa 38031", "city": "monterey", "num_products": "1", "order_id": "2656347300", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "wa", "zip_code": "38031"}, "product": {"names": ["michael_kors jeans"], "amounts": [74]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how may I help you today?"}, {"role": "user", "content": "Hi, I just got charged $74 for a pair of jeans I never bought!"}, {"role": "user", "content": "You have got to be kidding me!"}, {"role": "assistant", "content": "So sorry to hear that!"}, {"role": "assistant", "content": "Let's see what I can do to solve this issue."}, {"role": "assistant", "content": "To get started, can I get your full name or account ID to pull up your account?"}, {"role": "user", "content": "My name is Rodriguez Domingo"}, {"role": "assistant", "content": "OK, now i need to check which order you are referring to"}, {"role": "assistant", "content": "What is your username, email and order ID?"}, {"role": "user", "content": "My username is rodriguezd905"}, {"role": "user", "content": "the email is the same, but @email.com"}, {"role": "user", "content": "Order ID: 2656347300"}, {"role": "assistant", "content": "OK Rodriguez, all those items have been validated"}, {"role": "assistant", "content": "OK, I have looked into this issue for you and I don't think its actually an issue"}, {"role": "assistant", "content": "Can I get your membership status?"}, {"role": "user", "content": "Silver"}, {"role": "user", "content": "What do you mean its not an issue"}, {"role": "user", "content": "I just got charged $74, that's totally an issue!"}, {"role": "assistant", "content": "So basically, even though it says you were charged, it does not show up as charged on our end"}, {"role": "assistant", "content": "How did you find out about this?"}, {"role": "user", "content": "I got some bill associated with it"}, {"role": "assistant", "content": "Right, was it an email?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Well, I assure you that email was not from AcmeBrands because you were not charged for anything, since you did not buy anything"}, {"role": "user", "content": "Hmm, ok"}, {"role": "user", "content": "so no charge was made?"}, {"role": "assistant", "content": "That is correct"}, {"role": "user", "content": "Ok, I guess i'll check the email again then."}, {"role": "user", "content": "Definitely a bit confused."}, {"role": "assistant", "content": "That's understandable."}, {"role": "assistant", "content": "Given the situation, if anything shows up in your bank account, please do contact us again, but from our end, nothing is showing up"}, {"role": "user", "content": "Ok, got it"}, {"role": "assistant", "content": "Will that be all today?"}]
|
yea
| 17 |
Customer name is alessandro phoenix. membership level is gold. phone number is (032) 926-9204. order ID is 3808649568. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 8363 lexington ave raleigh, ca 86042.
|
order_issue: status_delivery_time
|
{"scenario": {"personal": {"account_id": "g7krcw9y16", "customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(032) 926-9204"}, "order": {"street_address": "8363 lexington ave", "full_address": "8363 lexington ave raleigh, ca 86042", "city": "raleigh", "num_products": "1", "order_id": "3808649568", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "in transit", "state": "ca", "zip_code": "86042"}, "product": {"names": ["guess shirt"], "amounts": [89]}, "flow": "order_issue", "subflow": "status_delivery_time"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_time", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "How may I help you today?"}]
|
hi can you help me with the delivery time, it is in need to be changed?
| 1 |
Customer name is alessandro phoenix. membership level is gold. phone number is (032) 926-9204. order ID is 3808649568. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 8363 lexington ave raleigh, ca 86042.
|
order_issue: status_delivery_time
|
{"scenario": {"personal": {"account_id": "g7krcw9y16", "customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(032) 926-9204"}, "order": {"street_address": "8363 lexington ave", "full_address": "8363 lexington ave raleigh, ca 86042", "city": "raleigh", "num_products": "1", "order_id": "3808649568", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "in transit", "state": "ca", "zip_code": "86042"}, "product": {"names": ["guess shirt"], "amounts": [89]}, "flow": "order_issue", "subflow": "status_delivery_time"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_time", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "How may I help you today?"}, {"role": "user", "content": "hi can you help me with the delivery time, it is in need to be changed?"}, {"role": "assistant", "content": "of course i can help change your delivery time today"}]
|
I need it to be coming to my house a week later
| 2 |
Customer name is alessandro phoenix. membership level is gold. phone number is (032) 926-9204. order ID is 3808649568. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 8363 lexington ave raleigh, ca 86042.
|
order_issue: status_delivery_time
|
{"scenario": {"personal": {"account_id": "g7krcw9y16", "customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(032) 926-9204"}, "order": {"street_address": "8363 lexington ave", "full_address": "8363 lexington ave raleigh, ca 86042", "city": "raleigh", "num_products": "1", "order_id": "3808649568", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "in transit", "state": "ca", "zip_code": "86042"}, "product": {"names": ["guess shirt"], "amounts": [89]}, "flow": "order_issue", "subflow": "status_delivery_time"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_time", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "How may I help you today?"}, {"role": "user", "content": "hi can you help me with the delivery time, it is in need to be changed?"}, {"role": "assistant", "content": "of course i can help change your delivery time today"}, {"role": "user", "content": "I need it to be coming to my house a week later"}, {"role": "assistant", "content": "first i need your full name to pull up the account"}]
|
oh that makes sense sorry my name is Alessandro Phoenix
| 3 |
Customer name is alessandro phoenix. membership level is gold. phone number is (032) 926-9204. order ID is 3808649568. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 8363 lexington ave raleigh, ca 86042.
|
order_issue: status_delivery_time
|
{"scenario": {"personal": {"account_id": "g7krcw9y16", "customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(032) 926-9204"}, "order": {"street_address": "8363 lexington ave", "full_address": "8363 lexington ave raleigh, ca 86042", "city": "raleigh", "num_products": "1", "order_id": "3808649568", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "in transit", "state": "ca", "zip_code": "86042"}, "product": {"names": ["guess shirt"], "amounts": [89]}, "flow": "order_issue", "subflow": "status_delivery_time"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_time", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "How may I help you today?"}, {"role": "user", "content": "hi can you help me with the delivery time, it is in need to be changed?"}, {"role": "assistant", "content": "of course i can help change your delivery time today"}, {"role": "user", "content": "I need it to be coming to my house a week later"}, {"role": "assistant", "content": "first i need your full name to pull up the account"}, {"role": "user", "content": "oh that makes sense sorry my name is Alessandro Phoenix"}, {"role": "assistant", "content": "and did you recieve an email that made you think something is wrong with the shipment"}, {"role": "assistant", "content": "or you simply need to change the date?"}, {"role": "assistant", "content": "or change from morning to evening"}]
|
Oh if you could change from morning to evening then we do not need to change the day
| 4 |
Customer name is alessandro phoenix. membership level is gold. phone number is (032) 926-9204. order ID is 3808649568. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 8363 lexington ave raleigh, ca 86042.
|
order_issue: status_delivery_time
|
{"scenario": {"personal": {"account_id": "g7krcw9y16", "customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(032) 926-9204"}, "order": {"street_address": "8363 lexington ave", "full_address": "8363 lexington ave raleigh, ca 86042", "city": "raleigh", "num_products": "1", "order_id": "3808649568", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "in transit", "state": "ca", "zip_code": "86042"}, "product": {"names": ["guess shirt"], "amounts": [89]}, "flow": "order_issue", "subflow": "status_delivery_time"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_time", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "How may I help you today?"}, {"role": "user", "content": "hi can you help me with the delivery time, it is in need to be changed?"}, {"role": "assistant", "content": "of course i can help change your delivery time today"}, {"role": "user", "content": "I need it to be coming to my house a week later"}, {"role": "assistant", "content": "first i need your full name to pull up the account"}, {"role": "user", "content": "oh that makes sense sorry my name is Alessandro Phoenix"}, {"role": "assistant", "content": "and did you recieve an email that made you think something is wrong with the shipment"}, {"role": "assistant", "content": "or you simply need to change the date?"}, {"role": "assistant", "content": "or change from morning to evening"}, {"role": "user", "content": "Oh if you could change from morning to evening then we do not need to change the day"}, {"role": "assistant", "content": "perfect"}]
|
I work shift so this way I am sure to be home if you deliver evenings
| 5 |
Customer name is alessandro phoenix. membership level is gold. phone number is (032) 926-9204. order ID is 3808649568. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 8363 lexington ave raleigh, ca 86042.
|
order_issue: status_delivery_time
|
{"scenario": {"personal": {"account_id": "g7krcw9y16", "customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(032) 926-9204"}, "order": {"street_address": "8363 lexington ave", "full_address": "8363 lexington ave raleigh, ca 86042", "city": "raleigh", "num_products": "1", "order_id": "3808649568", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "in transit", "state": "ca", "zip_code": "86042"}, "product": {"names": ["guess shirt"], "amounts": [89]}, "flow": "order_issue", "subflow": "status_delivery_time"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_time", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "How may I help you today?"}, {"role": "user", "content": "hi can you help me with the delivery time, it is in need to be changed?"}, {"role": "assistant", "content": "of course i can help change your delivery time today"}, {"role": "user", "content": "I need it to be coming to my house a week later"}, {"role": "assistant", "content": "first i need your full name to pull up the account"}, {"role": "user", "content": "oh that makes sense sorry my name is Alessandro Phoenix"}, {"role": "assistant", "content": "and did you recieve an email that made you think something is wrong with the shipment"}, {"role": "assistant", "content": "or you simply need to change the date?"}, {"role": "assistant", "content": "or change from morning to evening"}, {"role": "user", "content": "Oh if you could change from morning to evening then we do not need to change the day"}, {"role": "assistant", "content": "perfect"}, {"role": "user", "content": "I work shift so this way I am sure to be home if you deliver evenings"}, {"role": "assistant", "content": "account id and order id are what i need to continue"}, {"role": "assistant", "content": "do you have them handy?"}]
|
here you go G7KRCW9Y16
| 6 |
Customer name is alessandro phoenix. membership level is gold. phone number is (032) 926-9204. order ID is 3808649568. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 8363 lexington ave raleigh, ca 86042.
|
order_issue: status_delivery_time
|
{"scenario": {"personal": {"account_id": "g7krcw9y16", "customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(032) 926-9204"}, "order": {"street_address": "8363 lexington ave", "full_address": "8363 lexington ave raleigh, ca 86042", "city": "raleigh", "num_products": "1", "order_id": "3808649568", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "in transit", "state": "ca", "zip_code": "86042"}, "product": {"names": ["guess shirt"], "amounts": [89]}, "flow": "order_issue", "subflow": "status_delivery_time"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_time", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "How may I help you today?"}, {"role": "user", "content": "hi can you help me with the delivery time, it is in need to be changed?"}, {"role": "assistant", "content": "of course i can help change your delivery time today"}, {"role": "user", "content": "I need it to be coming to my house a week later"}, {"role": "assistant", "content": "first i need your full name to pull up the account"}, {"role": "user", "content": "oh that makes sense sorry my name is Alessandro Phoenix"}, {"role": "assistant", "content": "and did you recieve an email that made you think something is wrong with the shipment"}, {"role": "assistant", "content": "or you simply need to change the date?"}, {"role": "assistant", "content": "or change from morning to evening"}, {"role": "user", "content": "Oh if you could change from morning to evening then we do not need to change the day"}, {"role": "assistant", "content": "perfect"}, {"role": "user", "content": "I work shift so this way I am sure to be home if you deliver evenings"}, {"role": "assistant", "content": "account id and order id are what i need to continue"}, {"role": "assistant", "content": "do you have them handy?"}, {"role": "user", "content": "here you go G7KRCW9Y16"}]
|
need delivery adress too?
| 7 |
Customer name is alessandro phoenix. membership level is gold. phone number is (032) 926-9204. order ID is 3808649568. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 8363 lexington ave raleigh, ca 86042.
|
order_issue: status_delivery_time
|
{"scenario": {"personal": {"account_id": "g7krcw9y16", "customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(032) 926-9204"}, "order": {"street_address": "8363 lexington ave", "full_address": "8363 lexington ave raleigh, ca 86042", "city": "raleigh", "num_products": "1", "order_id": "3808649568", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "in transit", "state": "ca", "zip_code": "86042"}, "product": {"names": ["guess shirt"], "amounts": [89]}, "flow": "order_issue", "subflow": "status_delivery_time"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_time", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "How may I help you today?"}, {"role": "user", "content": "hi can you help me with the delivery time, it is in need to be changed?"}, {"role": "assistant", "content": "of course i can help change your delivery time today"}, {"role": "user", "content": "I need it to be coming to my house a week later"}, {"role": "assistant", "content": "first i need your full name to pull up the account"}, {"role": "user", "content": "oh that makes sense sorry my name is Alessandro Phoenix"}, {"role": "assistant", "content": "and did you recieve an email that made you think something is wrong with the shipment"}, {"role": "assistant", "content": "or you simply need to change the date?"}, {"role": "assistant", "content": "or change from morning to evening"}, {"role": "user", "content": "Oh if you could change from morning to evening then we do not need to change the day"}, {"role": "assistant", "content": "perfect"}, {"role": "user", "content": "I work shift so this way I am sure to be home if you deliver evenings"}, {"role": "assistant", "content": "account id and order id are what i need to continue"}, {"role": "assistant", "content": "do you have them handy?"}, {"role": "user", "content": "here you go G7KRCW9Y16"}, {"role": "user", "content": "need delivery adress too?"}, {"role": "assistant", "content": "also the order id"}]
|
3808649568
| 8 |
Customer name is alessandro phoenix. membership level is gold. phone number is (032) 926-9204. order ID is 3808649568. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 8363 lexington ave raleigh, ca 86042.
|
order_issue: status_delivery_time
|
{"scenario": {"personal": {"account_id": "g7krcw9y16", "customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(032) 926-9204"}, "order": {"street_address": "8363 lexington ave", "full_address": "8363 lexington ave raleigh, ca 86042", "city": "raleigh", "num_products": "1", "order_id": "3808649568", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "in transit", "state": "ca", "zip_code": "86042"}, "product": {"names": ["guess shirt"], "amounts": [89]}, "flow": "order_issue", "subflow": "status_delivery_time"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_time", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "How may I help you today?"}, {"role": "user", "content": "hi can you help me with the delivery time, it is in need to be changed?"}, {"role": "assistant", "content": "of course i can help change your delivery time today"}, {"role": "user", "content": "I need it to be coming to my house a week later"}, {"role": "assistant", "content": "first i need your full name to pull up the account"}, {"role": "user", "content": "oh that makes sense sorry my name is Alessandro Phoenix"}, {"role": "assistant", "content": "and did you recieve an email that made you think something is wrong with the shipment"}, {"role": "assistant", "content": "or you simply need to change the date?"}, {"role": "assistant", "content": "or change from morning to evening"}, {"role": "user", "content": "Oh if you could change from morning to evening then we do not need to change the day"}, {"role": "assistant", "content": "perfect"}, {"role": "user", "content": "I work shift so this way I am sure to be home if you deliver evenings"}, {"role": "assistant", "content": "account id and order id are what i need to continue"}, {"role": "assistant", "content": "do you have them handy?"}, {"role": "user", "content": "here you go G7KRCW9Y16"}, {"role": "user", "content": "need delivery adress too?"}, {"role": "assistant", "content": "also the order id"}, {"role": "user", "content": "3808649568"}, {"role": "assistant", "content": "looks like this is actually a mistake on our part i must apologize"}]
|
oh that is ok, so it will arrive when?
| 9 |
Customer name is alessandro phoenix. membership level is gold. phone number is (032) 926-9204. order ID is 3808649568. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 8363 lexington ave raleigh, ca 86042.
|
order_issue: status_delivery_time
|
{"scenario": {"personal": {"account_id": "g7krcw9y16", "customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(032) 926-9204"}, "order": {"street_address": "8363 lexington ave", "full_address": "8363 lexington ave raleigh, ca 86042", "city": "raleigh", "num_products": "1", "order_id": "3808649568", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "in transit", "state": "ca", "zip_code": "86042"}, "product": {"names": ["guess shirt"], "amounts": [89]}, "flow": "order_issue", "subflow": "status_delivery_time"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_time", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "How may I help you today?"}, {"role": "user", "content": "hi can you help me with the delivery time, it is in need to be changed?"}, {"role": "assistant", "content": "of course i can help change your delivery time today"}, {"role": "user", "content": "I need it to be coming to my house a week later"}, {"role": "assistant", "content": "first i need your full name to pull up the account"}, {"role": "user", "content": "oh that makes sense sorry my name is Alessandro Phoenix"}, {"role": "assistant", "content": "and did you recieve an email that made you think something is wrong with the shipment"}, {"role": "assistant", "content": "or you simply need to change the date?"}, {"role": "assistant", "content": "or change from morning to evening"}, {"role": "user", "content": "Oh if you could change from morning to evening then we do not need to change the day"}, {"role": "assistant", "content": "perfect"}, {"role": "user", "content": "I work shift so this way I am sure to be home if you deliver evenings"}, {"role": "assistant", "content": "account id and order id are what i need to continue"}, {"role": "assistant", "content": "do you have them handy?"}, {"role": "user", "content": "here you go G7KRCW9Y16"}, {"role": "user", "content": "need delivery adress too?"}, {"role": "assistant", "content": "also the order id"}, {"role": "user", "content": "3808649568"}, {"role": "assistant", "content": "looks like this is actually a mistake on our part i must apologize"}, {"role": "user", "content": "oh that is ok, so it will arrive when?"}, {"role": "assistant", "content": "what is the shipping status as of now/"}]
|
it says it is in Transit
| 10 |
Customer name is alessandro phoenix. membership level is gold. phone number is (032) 926-9204. order ID is 3808649568. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 8363 lexington ave raleigh, ca 86042.
|
order_issue: status_delivery_time
|
{"scenario": {"personal": {"account_id": "g7krcw9y16", "customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(032) 926-9204"}, "order": {"street_address": "8363 lexington ave", "full_address": "8363 lexington ave raleigh, ca 86042", "city": "raleigh", "num_products": "1", "order_id": "3808649568", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "in transit", "state": "ca", "zip_code": "86042"}, "product": {"names": ["guess shirt"], "amounts": [89]}, "flow": "order_issue", "subflow": "status_delivery_time"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_time", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "How may I help you today?"}, {"role": "user", "content": "hi can you help me with the delivery time, it is in need to be changed?"}, {"role": "assistant", "content": "of course i can help change your delivery time today"}, {"role": "user", "content": "I need it to be coming to my house a week later"}, {"role": "assistant", "content": "first i need your full name to pull up the account"}, {"role": "user", "content": "oh that makes sense sorry my name is Alessandro Phoenix"}, {"role": "assistant", "content": "and did you recieve an email that made you think something is wrong with the shipment"}, {"role": "assistant", "content": "or you simply need to change the date?"}, {"role": "assistant", "content": "or change from morning to evening"}, {"role": "user", "content": "Oh if you could change from morning to evening then we do not need to change the day"}, {"role": "assistant", "content": "perfect"}, {"role": "user", "content": "I work shift so this way I am sure to be home if you deliver evenings"}, {"role": "assistant", "content": "account id and order id are what i need to continue"}, {"role": "assistant", "content": "do you have them handy?"}, {"role": "user", "content": "here you go G7KRCW9Y16"}, {"role": "user", "content": "need delivery adress too?"}, {"role": "assistant", "content": "also the order id"}, {"role": "user", "content": "3808649568"}, {"role": "assistant", "content": "looks like this is actually a mistake on our part i must apologize"}, {"role": "user", "content": "oh that is ok, so it will arrive when?"}, {"role": "assistant", "content": "what is the shipping status as of now/"}, {"role": "user", "content": "it says it is in Transit"}, {"role": "assistant", "content": "unfortunately, it is too late for me to change the delivery time"}, {"role": "assistant", "content": "as the item is already in transit"}, {"role": "assistant", "content": "however we will leave it out back for safety"}]
|
well ok, thanks for trying I will see if my mother can help
| 11 |
Customer name is alessandro phoenix. membership level is gold. phone number is (032) 926-9204. order ID is 3808649568. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 8363 lexington ave raleigh, ca 86042.
|
order_issue: status_delivery_time
|
{"scenario": {"personal": {"account_id": "g7krcw9y16", "customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(032) 926-9204"}, "order": {"street_address": "8363 lexington ave", "full_address": "8363 lexington ave raleigh, ca 86042", "city": "raleigh", "num_products": "1", "order_id": "3808649568", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "in transit", "state": "ca", "zip_code": "86042"}, "product": {"names": ["guess shirt"], "amounts": [89]}, "flow": "order_issue", "subflow": "status_delivery_time"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_time", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "How may I help you today?"}, {"role": "user", "content": "hi can you help me with the delivery time, it is in need to be changed?"}, {"role": "assistant", "content": "of course i can help change your delivery time today"}, {"role": "user", "content": "I need it to be coming to my house a week later"}, {"role": "assistant", "content": "first i need your full name to pull up the account"}, {"role": "user", "content": "oh that makes sense sorry my name is Alessandro Phoenix"}, {"role": "assistant", "content": "and did you recieve an email that made you think something is wrong with the shipment"}, {"role": "assistant", "content": "or you simply need to change the date?"}, {"role": "assistant", "content": "or change from morning to evening"}, {"role": "user", "content": "Oh if you could change from morning to evening then we do not need to change the day"}, {"role": "assistant", "content": "perfect"}, {"role": "user", "content": "I work shift so this way I am sure to be home if you deliver evenings"}, {"role": "assistant", "content": "account id and order id are what i need to continue"}, {"role": "assistant", "content": "do you have them handy?"}, {"role": "user", "content": "here you go G7KRCW9Y16"}, {"role": "user", "content": "need delivery adress too?"}, {"role": "assistant", "content": "also the order id"}, {"role": "user", "content": "3808649568"}, {"role": "assistant", "content": "looks like this is actually a mistake on our part i must apologize"}, {"role": "user", "content": "oh that is ok, so it will arrive when?"}, {"role": "assistant", "content": "what is the shipping status as of now/"}, {"role": "user", "content": "it says it is in Transit"}, {"role": "assistant", "content": "unfortunately, it is too late for me to change the delivery time"}, {"role": "assistant", "content": "as the item is already in transit"}, {"role": "assistant", "content": "however we will leave it out back for safety"}, {"role": "user", "content": "well ok, thanks for trying I will see if my mother can help"}, {"role": "assistant", "content": "Is there anything else I can help with?"}]
|
Ok that will work too
| 12 |
Customer name is alessandro phoenix. membership level is gold. phone number is (032) 926-9204. order ID is 3808649568. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 8363 lexington ave raleigh, ca 86042.
|
order_issue: status_delivery_time
|
{"scenario": {"personal": {"account_id": "g7krcw9y16", "customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(032) 926-9204"}, "order": {"street_address": "8363 lexington ave", "full_address": "8363 lexington ave raleigh, ca 86042", "city": "raleigh", "num_products": "1", "order_id": "3808649568", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "in transit", "state": "ca", "zip_code": "86042"}, "product": {"names": ["guess shirt"], "amounts": [89]}, "flow": "order_issue", "subflow": "status_delivery_time"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_time", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "How may I help you today?"}, {"role": "user", "content": "hi can you help me with the delivery time, it is in need to be changed?"}, {"role": "assistant", "content": "of course i can help change your delivery time today"}, {"role": "user", "content": "I need it to be coming to my house a week later"}, {"role": "assistant", "content": "first i need your full name to pull up the account"}, {"role": "user", "content": "oh that makes sense sorry my name is Alessandro Phoenix"}, {"role": "assistant", "content": "and did you recieve an email that made you think something is wrong with the shipment"}, {"role": "assistant", "content": "or you simply need to change the date?"}, {"role": "assistant", "content": "or change from morning to evening"}, {"role": "user", "content": "Oh if you could change from morning to evening then we do not need to change the day"}, {"role": "assistant", "content": "perfect"}, {"role": "user", "content": "I work shift so this way I am sure to be home if you deliver evenings"}, {"role": "assistant", "content": "account id and order id are what i need to continue"}, {"role": "assistant", "content": "do you have them handy?"}, {"role": "user", "content": "here you go G7KRCW9Y16"}, {"role": "user", "content": "need delivery adress too?"}, {"role": "assistant", "content": "also the order id"}, {"role": "user", "content": "3808649568"}, {"role": "assistant", "content": "looks like this is actually a mistake on our part i must apologize"}, {"role": "user", "content": "oh that is ok, so it will arrive when?"}, {"role": "assistant", "content": "what is the shipping status as of now/"}, {"role": "user", "content": "it says it is in Transit"}, {"role": "assistant", "content": "unfortunately, it is too late for me to change the delivery time"}, {"role": "assistant", "content": "as the item is already in transit"}, {"role": "assistant", "content": "however we will leave it out back for safety"}, {"role": "user", "content": "well ok, thanks for trying I will see if my mother can help"}, {"role": "assistant", "content": "Is there anything else I can help with?"}, {"role": "user", "content": "Ok that will work too"}]
|
No thanks have a great rest of your day.
| 13 |
Customer name is alessandro phoenix. membership level is gold. phone number is (032) 926-9204. order ID is 3808649568. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 8363 lexington ave raleigh, ca 86042.
|
order_issue: status_delivery_time
|
{"scenario": {"personal": {"account_id": "g7krcw9y16", "customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(032) 926-9204"}, "order": {"street_address": "8363 lexington ave", "full_address": "8363 lexington ave raleigh, ca 86042", "city": "raleigh", "num_products": "1", "order_id": "3808649568", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "in transit", "state": "ca", "zip_code": "86042"}, "product": {"names": ["guess shirt"], "amounts": [89]}, "flow": "order_issue", "subflow": "status_delivery_time"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_time", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "How may I help you today?"}, {"role": "user", "content": "hi can you help me with the delivery time, it is in need to be changed?"}, {"role": "assistant", "content": "of course i can help change your delivery time today"}, {"role": "user", "content": "I need it to be coming to my house a week later"}, {"role": "assistant", "content": "first i need your full name to pull up the account"}, {"role": "user", "content": "oh that makes sense sorry my name is Alessandro Phoenix"}, {"role": "assistant", "content": "and did you recieve an email that made you think something is wrong with the shipment"}, {"role": "assistant", "content": "or you simply need to change the date?"}, {"role": "assistant", "content": "or change from morning to evening"}, {"role": "user", "content": "Oh if you could change from morning to evening then we do not need to change the day"}, {"role": "assistant", "content": "perfect"}, {"role": "user", "content": "I work shift so this way I am sure to be home if you deliver evenings"}, {"role": "assistant", "content": "account id and order id are what i need to continue"}, {"role": "assistant", "content": "do you have them handy?"}, {"role": "user", "content": "here you go G7KRCW9Y16"}, {"role": "user", "content": "need delivery adress too?"}, {"role": "assistant", "content": "also the order id"}, {"role": "user", "content": "3808649568"}, {"role": "assistant", "content": "looks like this is actually a mistake on our part i must apologize"}, {"role": "user", "content": "oh that is ok, so it will arrive when?"}, {"role": "assistant", "content": "what is the shipping status as of now/"}, {"role": "user", "content": "it says it is in Transit"}, {"role": "assistant", "content": "unfortunately, it is too late for me to change the delivery time"}, {"role": "assistant", "content": "as the item is already in transit"}, {"role": "assistant", "content": "however we will leave it out back for safety"}, {"role": "user", "content": "well ok, thanks for trying I will see if my mother can help"}, {"role": "assistant", "content": "Is there anything else I can help with?"}, {"role": "user", "content": "Ok that will work too"}, {"role": "user", "content": "No thanks have a great rest of your day."}]
|
you where very nice
| 14 |
Customer name is chloe zhang. membership level is guest. email is czhang34@email.com. phone number is (187) 248-8635. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 8942 lexington ave jacksonville, ca 17084.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "czhang34@email.com", "member_level": "guest", "phone": "(187) 248-8635", "username": "czhang34"}, "order": {"street_address": "8942 lexington ave", "full_address": "8942 lexington ave jacksonville, ca 17084", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "ca", "zip_code": "17084"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}]
|
Whenever I try to search for something I'm getting results that are not related to what I searched for.
| 1 |
Customer name is chloe zhang. membership level is guest. email is czhang34@email.com. phone number is (187) 248-8635. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 8942 lexington ave jacksonville, ca 17084.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "czhang34@email.com", "member_level": "guest", "phone": "(187) 248-8635", "username": "czhang34"}, "order": {"street_address": "8942 lexington ave", "full_address": "8942 lexington ave jacksonville, ca 17084", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "ca", "zip_code": "17084"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "Whenever I try to search for something I'm getting results that are not related to what I searched for."}, {"role": "assistant", "content": "I can help you try to troubleshoot this issue."}]
|
Ok
| 2 |
Customer name is chloe zhang. membership level is guest. email is czhang34@email.com. phone number is (187) 248-8635. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 8942 lexington ave jacksonville, ca 17084.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "czhang34@email.com", "member_level": "guest", "phone": "(187) 248-8635", "username": "czhang34"}, "order": {"street_address": "8942 lexington ave", "full_address": "8942 lexington ave jacksonville, ca 17084", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "ca", "zip_code": "17084"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "Whenever I try to search for something I'm getting results that are not related to what I searched for."}, {"role": "assistant", "content": "I can help you try to troubleshoot this issue."}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "Could you try logging out of your account and back in to see if that solves the issue?"}]
|
Okay I tried that but it still seems to be doing the same thing.
| 3 |
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