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Customer name is rodriguez domingo. membership level is gold. email is rdomingo338@email.com. phone number is (263) 982-0198. order ID is 2354853282. purchase date was 2019-11-03. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 8541 brushwick dr raleigh, tx 44678.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "jzpfjbiij7", "customer_name": "rodriguez domingo", "email": "rdomingo338@email.com", "member_level": "gold", "phone": "(263) 982-0198", "username": "rdomingo338"}, "order": {"street_address": "8541 brushwick dr", "full_address": "8541 brushwick dr raleigh, tx 44678", "city": "raleigh", "num_products": "2", "order_id": "2354853282", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "purchase_date": "2019-11-03", "shipping_status": "order received", "state": "tx", "zip_code": "44678"}, "product": {"names": ["michael_kors jeans", "michael_kors jacket"], "amounts": [69, 89]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "rodriguez domingo", "member_level": "gold"}
|
[{"role": "assistant", "content": "hi, how can i help you?"}, {"role": "user", "content": "HI. My confirmation email that I received does not have the correct items on it."}, {"role": "user", "content": "I want to make sure my order is correct"}, {"role": "assistant", "content": "so, you would like to check on an order, right? May I have your name please?"}, {"role": "user", "content": "Yes. What I ordered and what was in the email was different"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "let's check on that then"}]
|
IT should be Michael Kors jeans and a coat
| 5 |
Customer name is rodriguez domingo. membership level is gold. email is rdomingo338@email.com. phone number is (263) 982-0198. order ID is 2354853282. purchase date was 2019-11-03. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 8541 brushwick dr raleigh, tx 44678.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "jzpfjbiij7", "customer_name": "rodriguez domingo", "email": "rdomingo338@email.com", "member_level": "gold", "phone": "(263) 982-0198", "username": "rdomingo338"}, "order": {"street_address": "8541 brushwick dr", "full_address": "8541 brushwick dr raleigh, tx 44678", "city": "raleigh", "num_products": "2", "order_id": "2354853282", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "purchase_date": "2019-11-03", "shipping_status": "order received", "state": "tx", "zip_code": "44678"}, "product": {"names": ["michael_kors jeans", "michael_kors jacket"], "amounts": [69, 89]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "rodriguez domingo", "member_level": "gold"}
|
[{"role": "assistant", "content": "hi, how can i help you?"}, {"role": "user", "content": "HI. My confirmation email that I received does not have the correct items on it."}, {"role": "user", "content": "I want to make sure my order is correct"}, {"role": "assistant", "content": "so, you would like to check on an order, right? May I have your name please?"}, {"role": "user", "content": "Yes. What I ordered and what was in the email was different"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "let's check on that then"}, {"role": "user", "content": "IT should be Michael Kors jeans and a coat"}, {"role": "assistant", "content": "and what does the email say?"}]
|
The email is for a dress and woman's jacket.
| 6 |
Customer name is rodriguez domingo. membership level is gold. email is rdomingo338@email.com. phone number is (263) 982-0198. order ID is 2354853282. purchase date was 2019-11-03. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 8541 brushwick dr raleigh, tx 44678.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "jzpfjbiij7", "customer_name": "rodriguez domingo", "email": "rdomingo338@email.com", "member_level": "gold", "phone": "(263) 982-0198", "username": "rdomingo338"}, "order": {"street_address": "8541 brushwick dr", "full_address": "8541 brushwick dr raleigh, tx 44678", "city": "raleigh", "num_products": "2", "order_id": "2354853282", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "purchase_date": "2019-11-03", "shipping_status": "order received", "state": "tx", "zip_code": "44678"}, "product": {"names": ["michael_kors jeans", "michael_kors jacket"], "amounts": [69, 89]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "rodriguez domingo", "member_level": "gold"}
|
[{"role": "assistant", "content": "hi, how can i help you?"}, {"role": "user", "content": "HI. My confirmation email that I received does not have the correct items on it."}, {"role": "user", "content": "I want to make sure my order is correct"}, {"role": "assistant", "content": "so, you would like to check on an order, right? May I have your name please?"}, {"role": "user", "content": "Yes. What I ordered and what was in the email was different"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "let's check on that then"}, {"role": "user", "content": "IT should be Michael Kors jeans and a coat"}, {"role": "assistant", "content": "and what does the email say?"}, {"role": "user", "content": "The email is for a dress and woman's jacket."}, {"role": "assistant", "content": "I need your account & Order ID please"}]
|
My account id is JZPFJBIIJ7 and the order ID is 2354853282
| 7 |
Customer name is rodriguez domingo. membership level is gold. email is rdomingo338@email.com. phone number is (263) 982-0198. order ID is 2354853282. purchase date was 2019-11-03. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 8541 brushwick dr raleigh, tx 44678.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "jzpfjbiij7", "customer_name": "rodriguez domingo", "email": "rdomingo338@email.com", "member_level": "gold", "phone": "(263) 982-0198", "username": "rdomingo338"}, "order": {"street_address": "8541 brushwick dr", "full_address": "8541 brushwick dr raleigh, tx 44678", "city": "raleigh", "num_products": "2", "order_id": "2354853282", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "purchase_date": "2019-11-03", "shipping_status": "order received", "state": "tx", "zip_code": "44678"}, "product": {"names": ["michael_kors jeans", "michael_kors jacket"], "amounts": [69, 89]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "rodriguez domingo", "member_level": "gold"}
|
[{"role": "assistant", "content": "hi, how can i help you?"}, {"role": "user", "content": "HI. My confirmation email that I received does not have the correct items on it."}, {"role": "user", "content": "I want to make sure my order is correct"}, {"role": "assistant", "content": "so, you would like to check on an order, right? May I have your name please?"}, {"role": "user", "content": "Yes. What I ordered and what was in the email was different"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "let's check on that then"}, {"role": "user", "content": "IT should be Michael Kors jeans and a coat"}, {"role": "assistant", "content": "and what does the email say?"}, {"role": "user", "content": "The email is for a dress and woman's jacket."}, {"role": "assistant", "content": "I need your account & Order ID please"}, {"role": "user", "content": "My account id is JZPFJBIIJ7 and the order ID is 2354853282"}, {"role": "assistant", "content": "thank you"}, {"role": "assistant", "content": "can you tell me the shipping status of the order please?"}]
|
Order received
| 8 |
Customer name is rodriguez domingo. membership level is gold. email is rdomingo338@email.com. phone number is (263) 982-0198. order ID is 2354853282. purchase date was 2019-11-03. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 8541 brushwick dr raleigh, tx 44678.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "jzpfjbiij7", "customer_name": "rodriguez domingo", "email": "rdomingo338@email.com", "member_level": "gold", "phone": "(263) 982-0198", "username": "rdomingo338"}, "order": {"street_address": "8541 brushwick dr", "full_address": "8541 brushwick dr raleigh, tx 44678", "city": "raleigh", "num_products": "2", "order_id": "2354853282", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "purchase_date": "2019-11-03", "shipping_status": "order received", "state": "tx", "zip_code": "44678"}, "product": {"names": ["michael_kors jeans", "michael_kors jacket"], "amounts": [69, 89]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "rodriguez domingo", "member_level": "gold"}
|
[{"role": "assistant", "content": "hi, how can i help you?"}, {"role": "user", "content": "HI. My confirmation email that I received does not have the correct items on it."}, {"role": "user", "content": "I want to make sure my order is correct"}, {"role": "assistant", "content": "so, you would like to check on an order, right? May I have your name please?"}, {"role": "user", "content": "Yes. What I ordered and what was in the email was different"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "let's check on that then"}, {"role": "user", "content": "IT should be Michael Kors jeans and a coat"}, {"role": "assistant", "content": "and what does the email say?"}, {"role": "user", "content": "The email is for a dress and woman's jacket."}, {"role": "assistant", "content": "I need your account & Order ID please"}, {"role": "user", "content": "My account id is JZPFJBIIJ7 and the order ID is 2354853282"}, {"role": "assistant", "content": "thank you"}, {"role": "assistant", "content": "can you tell me the shipping status of the order please?"}, {"role": "user", "content": "Order received"}, {"role": "assistant", "content": "I will need to refund your account"}]
|
Ok
| 9 |
Customer name is rodriguez domingo. membership level is gold. email is rdomingo338@email.com. phone number is (263) 982-0198. order ID is 2354853282. purchase date was 2019-11-03. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 8541 brushwick dr raleigh, tx 44678.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "jzpfjbiij7", "customer_name": "rodriguez domingo", "email": "rdomingo338@email.com", "member_level": "gold", "phone": "(263) 982-0198", "username": "rdomingo338"}, "order": {"street_address": "8541 brushwick dr", "full_address": "8541 brushwick dr raleigh, tx 44678", "city": "raleigh", "num_products": "2", "order_id": "2354853282", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "purchase_date": "2019-11-03", "shipping_status": "order received", "state": "tx", "zip_code": "44678"}, "product": {"names": ["michael_kors jeans", "michael_kors jacket"], "amounts": [69, 89]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "rodriguez domingo", "member_level": "gold"}
|
[{"role": "assistant", "content": "hi, how can i help you?"}, {"role": "user", "content": "HI. My confirmation email that I received does not have the correct items on it."}, {"role": "user", "content": "I want to make sure my order is correct"}, {"role": "assistant", "content": "so, you would like to check on an order, right? May I have your name please?"}, {"role": "user", "content": "Yes. What I ordered and what was in the email was different"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "let's check on that then"}, {"role": "user", "content": "IT should be Michael Kors jeans and a coat"}, {"role": "assistant", "content": "and what does the email say?"}, {"role": "user", "content": "The email is for a dress and woman's jacket."}, {"role": "assistant", "content": "I need your account & Order ID please"}, {"role": "user", "content": "My account id is JZPFJBIIJ7 and the order ID is 2354853282"}, {"role": "assistant", "content": "thank you"}, {"role": "assistant", "content": "can you tell me the shipping status of the order please?"}, {"role": "user", "content": "Order received"}, {"role": "assistant", "content": "I will need to refund your account"}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "How much is the cost?"}]
|
69 for the pants and 89 for the coat
| 10 |
Customer name is rodriguez domingo. membership level is gold. email is rdomingo338@email.com. phone number is (263) 982-0198. order ID is 2354853282. purchase date was 2019-11-03. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 8541 brushwick dr raleigh, tx 44678.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "jzpfjbiij7", "customer_name": "rodriguez domingo", "email": "rdomingo338@email.com", "member_level": "gold", "phone": "(263) 982-0198", "username": "rdomingo338"}, "order": {"street_address": "8541 brushwick dr", "full_address": "8541 brushwick dr raleigh, tx 44678", "city": "raleigh", "num_products": "2", "order_id": "2354853282", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "purchase_date": "2019-11-03", "shipping_status": "order received", "state": "tx", "zip_code": "44678"}, "product": {"names": ["michael_kors jeans", "michael_kors jacket"], "amounts": [69, 89]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "rodriguez domingo", "member_level": "gold"}
|
[{"role": "assistant", "content": "hi, how can i help you?"}, {"role": "user", "content": "HI. My confirmation email that I received does not have the correct items on it."}, {"role": "user", "content": "I want to make sure my order is correct"}, {"role": "assistant", "content": "so, you would like to check on an order, right? May I have your name please?"}, {"role": "user", "content": "Yes. What I ordered and what was in the email was different"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "let's check on that then"}, {"role": "user", "content": "IT should be Michael Kors jeans and a coat"}, {"role": "assistant", "content": "and what does the email say?"}, {"role": "user", "content": "The email is for a dress and woman's jacket."}, {"role": "assistant", "content": "I need your account & Order ID please"}, {"role": "user", "content": "My account id is JZPFJBIIJ7 and the order ID is 2354853282"}, {"role": "assistant", "content": "thank you"}, {"role": "assistant", "content": "can you tell me the shipping status of the order please?"}, {"role": "user", "content": "Order received"}, {"role": "assistant", "content": "I will need to refund your account"}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "How much is the cost?"}, {"role": "user", "content": "69 for the pants and 89 for the coat"}, {"role": "assistant", "content": "OK, the refund has gone through. Apologies for the mistake"}]
|
That is okay. So the other items are cancelled, correct>
| 11 |
Customer name is rodriguez domingo. membership level is gold. email is rdomingo338@email.com. phone number is (263) 982-0198. order ID is 2354853282. purchase date was 2019-11-03. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 8541 brushwick dr raleigh, tx 44678.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "jzpfjbiij7", "customer_name": "rodriguez domingo", "email": "rdomingo338@email.com", "member_level": "gold", "phone": "(263) 982-0198", "username": "rdomingo338"}, "order": {"street_address": "8541 brushwick dr", "full_address": "8541 brushwick dr raleigh, tx 44678", "city": "raleigh", "num_products": "2", "order_id": "2354853282", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "purchase_date": "2019-11-03", "shipping_status": "order received", "state": "tx", "zip_code": "44678"}, "product": {"names": ["michael_kors jeans", "michael_kors jacket"], "amounts": [69, 89]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "rodriguez domingo", "member_level": "gold"}
|
[{"role": "assistant", "content": "hi, how can i help you?"}, {"role": "user", "content": "HI. My confirmation email that I received does not have the correct items on it."}, {"role": "user", "content": "I want to make sure my order is correct"}, {"role": "assistant", "content": "so, you would like to check on an order, right? May I have your name please?"}, {"role": "user", "content": "Yes. What I ordered and what was in the email was different"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "let's check on that then"}, {"role": "user", "content": "IT should be Michael Kors jeans and a coat"}, {"role": "assistant", "content": "and what does the email say?"}, {"role": "user", "content": "The email is for a dress and woman's jacket."}, {"role": "assistant", "content": "I need your account & Order ID please"}, {"role": "user", "content": "My account id is JZPFJBIIJ7 and the order ID is 2354853282"}, {"role": "assistant", "content": "thank you"}, {"role": "assistant", "content": "can you tell me the shipping status of the order please?"}, {"role": "user", "content": "Order received"}, {"role": "assistant", "content": "I will need to refund your account"}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "How much is the cost?"}, {"role": "user", "content": "69 for the pants and 89 for the coat"}, {"role": "assistant", "content": "OK, the refund has gone through. Apologies for the mistake"}, {"role": "user", "content": "That is okay. So the other items are cancelled, correct>"}, {"role": "assistant", "content": "would you like the other items?"}, {"role": "assistant", "content": "what exactly have you received?"}, {"role": "assistant", "content": "Sir?"}]
|
I have not received anything yet other than the confirmation with the incorrect information
| 12 |
Customer name is rodriguez domingo. membership level is gold. email is rdomingo338@email.com. phone number is (263) 982-0198. order ID is 2354853282. purchase date was 2019-11-03. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 8541 brushwick dr raleigh, tx 44678.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "jzpfjbiij7", "customer_name": "rodriguez domingo", "email": "rdomingo338@email.com", "member_level": "gold", "phone": "(263) 982-0198", "username": "rdomingo338"}, "order": {"street_address": "8541 brushwick dr", "full_address": "8541 brushwick dr raleigh, tx 44678", "city": "raleigh", "num_products": "2", "order_id": "2354853282", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "purchase_date": "2019-11-03", "shipping_status": "order received", "state": "tx", "zip_code": "44678"}, "product": {"names": ["michael_kors jeans", "michael_kors jacket"], "amounts": [69, 89]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "rodriguez domingo", "member_level": "gold"}
|
[{"role": "assistant", "content": "hi, how can i help you?"}, {"role": "user", "content": "HI. My confirmation email that I received does not have the correct items on it."}, {"role": "user", "content": "I want to make sure my order is correct"}, {"role": "assistant", "content": "so, you would like to check on an order, right? May I have your name please?"}, {"role": "user", "content": "Yes. What I ordered and what was in the email was different"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "let's check on that then"}, {"role": "user", "content": "IT should be Michael Kors jeans and a coat"}, {"role": "assistant", "content": "and what does the email say?"}, {"role": "user", "content": "The email is for a dress and woman's jacket."}, {"role": "assistant", "content": "I need your account & Order ID please"}, {"role": "user", "content": "My account id is JZPFJBIIJ7 and the order ID is 2354853282"}, {"role": "assistant", "content": "thank you"}, {"role": "assistant", "content": "can you tell me the shipping status of the order please?"}, {"role": "user", "content": "Order received"}, {"role": "assistant", "content": "I will need to refund your account"}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "How much is the cost?"}, {"role": "user", "content": "69 for the pants and 89 for the coat"}, {"role": "assistant", "content": "OK, the refund has gone through. Apologies for the mistake"}, {"role": "user", "content": "That is okay. So the other items are cancelled, correct>"}, {"role": "assistant", "content": "would you like the other items?"}, {"role": "assistant", "content": "what exactly have you received?"}, {"role": "assistant", "content": "Sir?"}, {"role": "user", "content": "I have not received anything yet other than the confirmation with the incorrect information"}, {"role": "assistant", "content": "shall we order them now?"}]
|
Yes. I just want to be sure that I will not receive the dress and jacket as the email stated
| 13 |
Customer name is rodriguez domingo. membership level is gold. email is rdomingo338@email.com. phone number is (263) 982-0198. order ID is 2354853282. purchase date was 2019-11-03. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 8541 brushwick dr raleigh, tx 44678.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "jzpfjbiij7", "customer_name": "rodriguez domingo", "email": "rdomingo338@email.com", "member_level": "gold", "phone": "(263) 982-0198", "username": "rdomingo338"}, "order": {"street_address": "8541 brushwick dr", "full_address": "8541 brushwick dr raleigh, tx 44678", "city": "raleigh", "num_products": "2", "order_id": "2354853282", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "purchase_date": "2019-11-03", "shipping_status": "order received", "state": "tx", "zip_code": "44678"}, "product": {"names": ["michael_kors jeans", "michael_kors jacket"], "amounts": [69, 89]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "rodriguez domingo", "member_level": "gold"}
|
[{"role": "assistant", "content": "hi, how can i help you?"}, {"role": "user", "content": "HI. My confirmation email that I received does not have the correct items on it."}, {"role": "user", "content": "I want to make sure my order is correct"}, {"role": "assistant", "content": "so, you would like to check on an order, right? May I have your name please?"}, {"role": "user", "content": "Yes. What I ordered and what was in the email was different"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "let's check on that then"}, {"role": "user", "content": "IT should be Michael Kors jeans and a coat"}, {"role": "assistant", "content": "and what does the email say?"}, {"role": "user", "content": "The email is for a dress and woman's jacket."}, {"role": "assistant", "content": "I need your account & Order ID please"}, {"role": "user", "content": "My account id is JZPFJBIIJ7 and the order ID is 2354853282"}, {"role": "assistant", "content": "thank you"}, {"role": "assistant", "content": "can you tell me the shipping status of the order please?"}, {"role": "user", "content": "Order received"}, {"role": "assistant", "content": "I will need to refund your account"}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "How much is the cost?"}, {"role": "user", "content": "69 for the pants and 89 for the coat"}, {"role": "assistant", "content": "OK, the refund has gone through. Apologies for the mistake"}, {"role": "user", "content": "That is okay. So the other items are cancelled, correct>"}, {"role": "assistant", "content": "would you like the other items?"}, {"role": "assistant", "content": "what exactly have you received?"}, {"role": "assistant", "content": "Sir?"}, {"role": "user", "content": "I have not received anything yet other than the confirmation with the incorrect information"}, {"role": "assistant", "content": "shall we order them now?"}, {"role": "user", "content": "Yes. I just want to be sure that I will not receive the dress and jacket as the email stated"}, {"role": "assistant", "content": "the system knows about the mistake, yes"}]
|
great
| 14 |
Customer name is rodriguez domingo. membership level is gold. email is rdomingo338@email.com. phone number is (263) 982-0198. order ID is 2354853282. purchase date was 2019-11-03. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 8541 brushwick dr raleigh, tx 44678.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "jzpfjbiij7", "customer_name": "rodriguez domingo", "email": "rdomingo338@email.com", "member_level": "gold", "phone": "(263) 982-0198", "username": "rdomingo338"}, "order": {"street_address": "8541 brushwick dr", "full_address": "8541 brushwick dr raleigh, tx 44678", "city": "raleigh", "num_products": "2", "order_id": "2354853282", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "purchase_date": "2019-11-03", "shipping_status": "order received", "state": "tx", "zip_code": "44678"}, "product": {"names": ["michael_kors jeans", "michael_kors jacket"], "amounts": [69, 89]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "rodriguez domingo", "member_level": "gold"}
|
[{"role": "assistant", "content": "hi, how can i help you?"}, {"role": "user", "content": "HI. My confirmation email that I received does not have the correct items on it."}, {"role": "user", "content": "I want to make sure my order is correct"}, {"role": "assistant", "content": "so, you would like to check on an order, right? May I have your name please?"}, {"role": "user", "content": "Yes. What I ordered and what was in the email was different"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "let's check on that then"}, {"role": "user", "content": "IT should be Michael Kors jeans and a coat"}, {"role": "assistant", "content": "and what does the email say?"}, {"role": "user", "content": "The email is for a dress and woman's jacket."}, {"role": "assistant", "content": "I need your account & Order ID please"}, {"role": "user", "content": "My account id is JZPFJBIIJ7 and the order ID is 2354853282"}, {"role": "assistant", "content": "thank you"}, {"role": "assistant", "content": "can you tell me the shipping status of the order please?"}, {"role": "user", "content": "Order received"}, {"role": "assistant", "content": "I will need to refund your account"}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "How much is the cost?"}, {"role": "user", "content": "69 for the pants and 89 for the coat"}, {"role": "assistant", "content": "OK, the refund has gone through. Apologies for the mistake"}, {"role": "user", "content": "That is okay. So the other items are cancelled, correct>"}, {"role": "assistant", "content": "would you like the other items?"}, {"role": "assistant", "content": "what exactly have you received?"}, {"role": "assistant", "content": "Sir?"}, {"role": "user", "content": "I have not received anything yet other than the confirmation with the incorrect information"}, {"role": "assistant", "content": "shall we order them now?"}, {"role": "user", "content": "Yes. I just want to be sure that I will not receive the dress and jacket as the email stated"}, {"role": "assistant", "content": "the system knows about the mistake, yes"}, {"role": "user", "content": "great"}, {"role": "assistant", "content": "is there anything else today?"}]
|
NO
| 15 |
Customer name is rodriguez domingo. membership level is gold. email is rdomingo338@email.com. phone number is (263) 982-0198. order ID is 2354853282. purchase date was 2019-11-03. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 8541 brushwick dr raleigh, tx 44678.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "jzpfjbiij7", "customer_name": "rodriguez domingo", "email": "rdomingo338@email.com", "member_level": "gold", "phone": "(263) 982-0198", "username": "rdomingo338"}, "order": {"street_address": "8541 brushwick dr", "full_address": "8541 brushwick dr raleigh, tx 44678", "city": "raleigh", "num_products": "2", "order_id": "2354853282", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "purchase_date": "2019-11-03", "shipping_status": "order received", "state": "tx", "zip_code": "44678"}, "product": {"names": ["michael_kors jeans", "michael_kors jacket"], "amounts": [69, 89]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "rodriguez domingo", "member_level": "gold"}
|
[{"role": "assistant", "content": "hi, how can i help you?"}, {"role": "user", "content": "HI. My confirmation email that I received does not have the correct items on it."}, {"role": "user", "content": "I want to make sure my order is correct"}, {"role": "assistant", "content": "so, you would like to check on an order, right? May I have your name please?"}, {"role": "user", "content": "Yes. What I ordered and what was in the email was different"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "let's check on that then"}, {"role": "user", "content": "IT should be Michael Kors jeans and a coat"}, {"role": "assistant", "content": "and what does the email say?"}, {"role": "user", "content": "The email is for a dress and woman's jacket."}, {"role": "assistant", "content": "I need your account & Order ID please"}, {"role": "user", "content": "My account id is JZPFJBIIJ7 and the order ID is 2354853282"}, {"role": "assistant", "content": "thank you"}, {"role": "assistant", "content": "can you tell me the shipping status of the order please?"}, {"role": "user", "content": "Order received"}, {"role": "assistant", "content": "I will need to refund your account"}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "How much is the cost?"}, {"role": "user", "content": "69 for the pants and 89 for the coat"}, {"role": "assistant", "content": "OK, the refund has gone through. Apologies for the mistake"}, {"role": "user", "content": "That is okay. So the other items are cancelled, correct>"}, {"role": "assistant", "content": "would you like the other items?"}, {"role": "assistant", "content": "what exactly have you received?"}, {"role": "assistant", "content": "Sir?"}, {"role": "user", "content": "I have not received anything yet other than the confirmation with the incorrect information"}, {"role": "assistant", "content": "shall we order them now?"}, {"role": "user", "content": "Yes. I just want to be sure that I will not receive the dress and jacket as the email stated"}, {"role": "assistant", "content": "the system knows about the mistake, yes"}, {"role": "user", "content": "great"}, {"role": "assistant", "content": "is there anything else today?"}, {"role": "user", "content": "NO"}, {"role": "assistant", "content": "you don't need anything else?"}]
|
No thank you
| 16 |
Customer name is rodriguez domingo. membership level is gold. email is rdomingo338@email.com. phone number is (263) 982-0198. order ID is 2354853282. purchase date was 2019-11-03. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 8541 brushwick dr raleigh, tx 44678.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "jzpfjbiij7", "customer_name": "rodriguez domingo", "email": "rdomingo338@email.com", "member_level": "gold", "phone": "(263) 982-0198", "username": "rdomingo338"}, "order": {"street_address": "8541 brushwick dr", "full_address": "8541 brushwick dr raleigh, tx 44678", "city": "raleigh", "num_products": "2", "order_id": "2354853282", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "purchase_date": "2019-11-03", "shipping_status": "order received", "state": "tx", "zip_code": "44678"}, "product": {"names": ["michael_kors jeans", "michael_kors jacket"], "amounts": [69, 89]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "rodriguez domingo", "member_level": "gold"}
|
[{"role": "assistant", "content": "hi, how can i help you?"}, {"role": "user", "content": "HI. My confirmation email that I received does not have the correct items on it."}, {"role": "user", "content": "I want to make sure my order is correct"}, {"role": "assistant", "content": "so, you would like to check on an order, right? May I have your name please?"}, {"role": "user", "content": "Yes. What I ordered and what was in the email was different"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "let's check on that then"}, {"role": "user", "content": "IT should be Michael Kors jeans and a coat"}, {"role": "assistant", "content": "and what does the email say?"}, {"role": "user", "content": "The email is for a dress and woman's jacket."}, {"role": "assistant", "content": "I need your account & Order ID please"}, {"role": "user", "content": "My account id is JZPFJBIIJ7 and the order ID is 2354853282"}, {"role": "assistant", "content": "thank you"}, {"role": "assistant", "content": "can you tell me the shipping status of the order please?"}, {"role": "user", "content": "Order received"}, {"role": "assistant", "content": "I will need to refund your account"}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "How much is the cost?"}, {"role": "user", "content": "69 for the pants and 89 for the coat"}, {"role": "assistant", "content": "OK, the refund has gone through. Apologies for the mistake"}, {"role": "user", "content": "That is okay. So the other items are cancelled, correct>"}, {"role": "assistant", "content": "would you like the other items?"}, {"role": "assistant", "content": "what exactly have you received?"}, {"role": "assistant", "content": "Sir?"}, {"role": "user", "content": "I have not received anything yet other than the confirmation with the incorrect information"}, {"role": "assistant", "content": "shall we order them now?"}, {"role": "user", "content": "Yes. I just want to be sure that I will not receive the dress and jacket as the email stated"}, {"role": "assistant", "content": "the system knows about the mistake, yes"}, {"role": "user", "content": "great"}, {"role": "assistant", "content": "is there anything else today?"}, {"role": "user", "content": "NO"}, {"role": "assistant", "content": "you don't need anything else?"}, {"role": "user", "content": "No thank you"}, {"role": "assistant", "content": "thanks for being a customer, have a nice day"}]
|
thankd
| 17 |
Customer name is rodriguez domingo. membership level is bronze. phone number is (576) 252-6712. delivery address is 7971 kennedy st newark, ca 87818.
|
storewide_query: timing_4
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "bronze", "phone": "(576) 252-6712"}, "order": {"street_address": "7971 kennedy st", "full_address": "7971 kennedy st newark, ca 87818", "city": "newark", "state": "ca", "zip_code": "87818"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_4"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "timing_4", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "good morning, how can I help you?"}]
|
when can my promo code be used
| 1 |
Customer name is rodriguez domingo. membership level is bronze. phone number is (576) 252-6712. delivery address is 7971 kennedy st newark, ca 87818.
|
storewide_query: timing_4
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "bronze", "phone": "(576) 252-6712"}, "order": {"street_address": "7971 kennedy st", "full_address": "7971 kennedy st newark, ca 87818", "city": "newark", "state": "ca", "zip_code": "87818"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_4"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "timing_4", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "good morning, how can I help you?"}, {"role": "user", "content": "when can my promo code be used"}, {"role": "assistant", "content": "ok, one moment please"}]
|
aint got all day Holmes
| 2 |
Customer name is rodriguez domingo. membership level is bronze. phone number is (576) 252-6712. delivery address is 7971 kennedy st newark, ca 87818.
|
storewide_query: timing_4
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "bronze", "phone": "(576) 252-6712"}, "order": {"street_address": "7971 kennedy st", "full_address": "7971 kennedy st newark, ca 87818", "city": "newark", "state": "ca", "zip_code": "87818"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_4"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "timing_4", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "good morning, how can I help you?"}, {"role": "user", "content": "when can my promo code be used"}, {"role": "assistant", "content": "ok, one moment please"}, {"role": "user", "content": "aint got all day Holmes"}]
|
my girl makin me Tacoszz
| 3 |
Customer name is rodriguez domingo. membership level is bronze. phone number is (576) 252-6712. delivery address is 7971 kennedy st newark, ca 87818.
|
storewide_query: timing_4
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "bronze", "phone": "(576) 252-6712"}, "order": {"street_address": "7971 kennedy st", "full_address": "7971 kennedy st newark, ca 87818", "city": "newark", "state": "ca", "zip_code": "87818"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_4"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "timing_4", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "good morning, how can I help you?"}, {"role": "user", "content": "when can my promo code be used"}, {"role": "assistant", "content": "ok, one moment please"}, {"role": "user", "content": "aint got all day Holmes"}, {"role": "user", "content": "my girl makin me Tacoszz"}, {"role": "assistant", "content": "sorry the delay"}, {"role": "assistant", "content": "Promo codes generally expire seven (7) days"}, {"role": "assistant", "content": "you have until that time to use it"}]
|
thanks
| 4 |
Customer name is rodriguez domingo. membership level is bronze. phone number is (576) 252-6712. delivery address is 7971 kennedy st newark, ca 87818.
|
storewide_query: timing_4
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "bronze", "phone": "(576) 252-6712"}, "order": {"street_address": "7971 kennedy st", "full_address": "7971 kennedy st newark, ca 87818", "city": "newark", "state": "ca", "zip_code": "87818"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_4"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "timing_4", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "good morning, how can I help you?"}, {"role": "user", "content": "when can my promo code be used"}, {"role": "assistant", "content": "ok, one moment please"}, {"role": "user", "content": "aint got all day Holmes"}, {"role": "user", "content": "my girl makin me Tacoszz"}, {"role": "assistant", "content": "sorry the delay"}, {"role": "assistant", "content": "Promo codes generally expire seven (7) days"}, {"role": "assistant", "content": "you have until that time to use it"}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "not problem!"}]
|
that's it
| 5 |
Customer name is joyce wu. membership level is gold. email is joycew08@email.com. phone number is (116) 822-5977. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 0030 circle drive monterey, tx 22730.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "joyce wu", "email": "joycew08@email.com", "member_level": "gold", "phone": "(116) 822-5977", "username": "joycew08"}, "order": {"street_address": "0030 circle drive", "full_address": "0030 circle drive monterey, tx 22730", "city": "monterey", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "tx", "zip_code": "22730"}, "product": {"names": ["guess jeans"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}]
|
Hi Hi! I'm trying to add things to my cart, and it just won't update. Can you help me out?
| 1 |
Customer name is joyce wu. membership level is gold. email is joycew08@email.com. phone number is (116) 822-5977. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 0030 circle drive monterey, tx 22730.
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troubleshoot_site: shopping_cart
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{"scenario": {"personal": {"customer_name": "joyce wu", "email": "joycew08@email.com", "member_level": "gold", "phone": "(116) 822-5977", "username": "joycew08"}, "order": {"street_address": "0030 circle drive", "full_address": "0030 circle drive monterey, tx 22730", "city": "monterey", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "tx", "zip_code": "22730"}, "product": {"names": ["guess jeans"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "joyce wu", "member_level": "gold"}
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[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi Hi! I'm trying to add things to my cart, and it just won't update. Can you help me out?"}, {"role": "assistant", "content": "Let me look into that for you."}]
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Thanks!
| 2 |
Customer name is joyce wu. membership level is gold. email is joycew08@email.com. phone number is (116) 822-5977. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 0030 circle drive monterey, tx 22730.
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troubleshoot_site: shopping_cart
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{"scenario": {"personal": {"customer_name": "joyce wu", "email": "joycew08@email.com", "member_level": "gold", "phone": "(116) 822-5977", "username": "joycew08"}, "order": {"street_address": "0030 circle drive", "full_address": "0030 circle drive monterey, tx 22730", "city": "monterey", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "tx", "zip_code": "22730"}, "product": {"names": ["guess jeans"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "joyce wu", "member_level": "gold"}
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[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi Hi! I'm trying to add things to my cart, and it just won't update. Can you help me out?"}, {"role": "assistant", "content": "Let me look into that for you."}, {"role": "user", "content": "Thanks!"}, {"role": "assistant", "content": "Can you try logging out and logging back in for me?"}]
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I just tried that, no dice
| 3 |
Customer name is joyce wu. membership level is gold. email is joycew08@email.com. phone number is (116) 822-5977. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 0030 circle drive monterey, tx 22730.
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troubleshoot_site: shopping_cart
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{"scenario": {"personal": {"customer_name": "joyce wu", "email": "joycew08@email.com", "member_level": "gold", "phone": "(116) 822-5977", "username": "joycew08"}, "order": {"street_address": "0030 circle drive", "full_address": "0030 circle drive monterey, tx 22730", "city": "monterey", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "tx", "zip_code": "22730"}, "product": {"names": ["guess jeans"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "joyce wu", "member_level": "gold"}
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[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi Hi! I'm trying to add things to my cart, and it just won't update. Can you help me out?"}, {"role": "assistant", "content": "Let me look into that for you."}, {"role": "user", "content": "Thanks!"}, {"role": "assistant", "content": "Can you try logging out and logging back in for me?"}, {"role": "user", "content": "I just tried that, no dice"}, {"role": "assistant", "content": "Well can you refresh the page for me and try again?"}]
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Well what do you know, that seems to have worked!
| 4 |
Customer name is joyce wu. membership level is gold. email is joycew08@email.com. phone number is (116) 822-5977. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 0030 circle drive monterey, tx 22730.
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troubleshoot_site: shopping_cart
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{"scenario": {"personal": {"customer_name": "joyce wu", "email": "joycew08@email.com", "member_level": "gold", "phone": "(116) 822-5977", "username": "joycew08"}, "order": {"street_address": "0030 circle drive", "full_address": "0030 circle drive monterey, tx 22730", "city": "monterey", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "tx", "zip_code": "22730"}, "product": {"names": ["guess jeans"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "joyce wu", "member_level": "gold"}
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[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi Hi! I'm trying to add things to my cart, and it just won't update. Can you help me out?"}, {"role": "assistant", "content": "Let me look into that for you."}, {"role": "user", "content": "Thanks!"}, {"role": "assistant", "content": "Can you try logging out and logging back in for me?"}, {"role": "user", "content": "I just tried that, no dice"}, {"role": "assistant", "content": "Well can you refresh the page for me and try again?"}, {"role": "user", "content": "Well what do you know, that seems to have worked!"}]
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Thank you so much!!!
| 5 |
Customer name is joyce wu. membership level is gold. email is joycew08@email.com. phone number is (116) 822-5977. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 0030 circle drive monterey, tx 22730.
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troubleshoot_site: shopping_cart
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{"scenario": {"personal": {"customer_name": "joyce wu", "email": "joycew08@email.com", "member_level": "gold", "phone": "(116) 822-5977", "username": "joycew08"}, "order": {"street_address": "0030 circle drive", "full_address": "0030 circle drive monterey, tx 22730", "city": "monterey", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "tx", "zip_code": "22730"}, "product": {"names": ["guess jeans"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "joyce wu", "member_level": "gold"}
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[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi Hi! I'm trying to add things to my cart, and it just won't update. Can you help me out?"}, {"role": "assistant", "content": "Let me look into that for you."}, {"role": "user", "content": "Thanks!"}, {"role": "assistant", "content": "Can you try logging out and logging back in for me?"}, {"role": "user", "content": "I just tried that, no dice"}, {"role": "assistant", "content": "Well can you refresh the page for me and try again?"}, {"role": "user", "content": "Well what do you know, that seems to have worked!"}, {"role": "user", "content": "Thank you so much!!!"}, {"role": "assistant", "content": "Good to hear, is there anything else I can do for you?"}]
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That's all for today. I'm going to get back to shopping!!!!
| 6 |
Customer name is joyce wu. membership level is gold. email is joycew08@email.com. phone number is (116) 822-5977. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 0030 circle drive monterey, tx 22730.
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troubleshoot_site: shopping_cart
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{"scenario": {"personal": {"customer_name": "joyce wu", "email": "joycew08@email.com", "member_level": "gold", "phone": "(116) 822-5977", "username": "joycew08"}, "order": {"street_address": "0030 circle drive", "full_address": "0030 circle drive monterey, tx 22730", "city": "monterey", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "tx", "zip_code": "22730"}, "product": {"names": ["guess jeans"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "joyce wu", "member_level": "gold"}
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[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi Hi! I'm trying to add things to my cart, and it just won't update. Can you help me out?"}, {"role": "assistant", "content": "Let me look into that for you."}, {"role": "user", "content": "Thanks!"}, {"role": "assistant", "content": "Can you try logging out and logging back in for me?"}, {"role": "user", "content": "I just tried that, no dice"}, {"role": "assistant", "content": "Well can you refresh the page for me and try again?"}, {"role": "user", "content": "Well what do you know, that seems to have worked!"}, {"role": "user", "content": "Thank you so much!!!"}, {"role": "assistant", "content": "Good to hear, is there anything else I can do for you?"}, {"role": "user", "content": "That's all for today. I'm going to get back to shopping!!!!"}, {"role": "assistant", "content": "Then have a nice day!"}]
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you too!
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Customer name is rodriguez domingo. membership level is guest. email is rd914153@email.com. phone number is (462) 222-2546. order ID is 0195527993. purchase date was 2019-11-26. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 6861 kennedy st baltimore, tx 86701.
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shipping_issue: cost
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{"scenario": {"personal": {"account_id": "22spbvqzvl", "customer_name": "rodriguez domingo", "email": "rd914153@email.com", "member_level": "guest", "phone": "(462) 222-2546", "username": "rd914153"}, "order": {"street_address": "6861 kennedy st", "full_address": "6861 kennedy st baltimore, tx 86701", "city": "baltimore", "num_products": "2", "order_id": "0195527993", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}]", "purchase_date": "2019-11-26", "shipping_status": "out for delivery", "state": "tx", "zip_code": "86701"}, "product": {"names": ["calvin_klein boots", "michael_kors boots"], "amounts": [79, 69]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "rodriguez domingo", "member_level": "guest"}
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[{"role": "assistant", "content": "Hi! How may i help today?"}]
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I’d like cancel my shipment and get a refund
| 1 |
Customer name is rodriguez domingo. membership level is guest. email is rd914153@email.com. phone number is (462) 222-2546. order ID is 0195527993. purchase date was 2019-11-26. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 6861 kennedy st baltimore, tx 86701.
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shipping_issue: cost
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{"scenario": {"personal": {"account_id": "22spbvqzvl", "customer_name": "rodriguez domingo", "email": "rd914153@email.com", "member_level": "guest", "phone": "(462) 222-2546", "username": "rd914153"}, "order": {"street_address": "6861 kennedy st", "full_address": "6861 kennedy st baltimore, tx 86701", "city": "baltimore", "num_products": "2", "order_id": "0195527993", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}]", "purchase_date": "2019-11-26", "shipping_status": "out for delivery", "state": "tx", "zip_code": "86701"}, "product": {"names": ["calvin_klein boots", "michael_kors boots"], "amounts": [79, 69]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "rodriguez domingo", "member_level": "guest"}
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[{"role": "assistant", "content": "Hi! How may i help today?"}, {"role": "user", "content": "I\u2019d like cancel my shipment and get a refund"}]
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Rodriguez Domingo
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Customer name is rodriguez domingo. membership level is guest. email is rd914153@email.com. phone number is (462) 222-2546. order ID is 0195527993. purchase date was 2019-11-26. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 6861 kennedy st baltimore, tx 86701.
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shipping_issue: cost
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{"scenario": {"personal": {"account_id": "22spbvqzvl", "customer_name": "rodriguez domingo", "email": "rd914153@email.com", "member_level": "guest", "phone": "(462) 222-2546", "username": "rd914153"}, "order": {"street_address": "6861 kennedy st", "full_address": "6861 kennedy st baltimore, tx 86701", "city": "baltimore", "num_products": "2", "order_id": "0195527993", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}]", "purchase_date": "2019-11-26", "shipping_status": "out for delivery", "state": "tx", "zip_code": "86701"}, "product": {"names": ["calvin_klein boots", "michael_kors boots"], "amounts": [79, 69]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "rodriguez domingo", "member_level": "guest"}
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[{"role": "assistant", "content": "Hi! How may i help today?"}, {"role": "user", "content": "I\u2019d like cancel my shipment and get a refund"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Sure! I can help with that. Can I have your name?"}, {"role": "assistant", "content": "Thank you"}, {"role": "assistant", "content": "Can I have the account id and order id"}]
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22SPBVQZVL
| 3 |
Customer name is rodriguez domingo. membership level is guest. email is rd914153@email.com. phone number is (462) 222-2546. order ID is 0195527993. purchase date was 2019-11-26. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 6861 kennedy st baltimore, tx 86701.
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shipping_issue: cost
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{"scenario": {"personal": {"account_id": "22spbvqzvl", "customer_name": "rodriguez domingo", "email": "rd914153@email.com", "member_level": "guest", "phone": "(462) 222-2546", "username": "rd914153"}, "order": {"street_address": "6861 kennedy st", "full_address": "6861 kennedy st baltimore, tx 86701", "city": "baltimore", "num_products": "2", "order_id": "0195527993", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}]", "purchase_date": "2019-11-26", "shipping_status": "out for delivery", "state": "tx", "zip_code": "86701"}, "product": {"names": ["calvin_klein boots", "michael_kors boots"], "amounts": [79, 69]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "rodriguez domingo", "member_level": "guest"}
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[{"role": "assistant", "content": "Hi! How may i help today?"}, {"role": "user", "content": "I\u2019d like cancel my shipment and get a refund"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Sure! I can help with that. Can I have your name?"}, {"role": "assistant", "content": "Thank you"}, {"role": "assistant", "content": "Can I have the account id and order id"}, {"role": "user", "content": "22SPBVQZVL"}]
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0195527993
| 4 |
Customer name is rodriguez domingo. membership level is guest. email is rd914153@email.com. phone number is (462) 222-2546. order ID is 0195527993. purchase date was 2019-11-26. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 6861 kennedy st baltimore, tx 86701.
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shipping_issue: cost
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{"scenario": {"personal": {"account_id": "22spbvqzvl", "customer_name": "rodriguez domingo", "email": "rd914153@email.com", "member_level": "guest", "phone": "(462) 222-2546", "username": "rd914153"}, "order": {"street_address": "6861 kennedy st", "full_address": "6861 kennedy st baltimore, tx 86701", "city": "baltimore", "num_products": "2", "order_id": "0195527993", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}]", "purchase_date": "2019-11-26", "shipping_status": "out for delivery", "state": "tx", "zip_code": "86701"}, "product": {"names": ["calvin_klein boots", "michael_kors boots"], "amounts": [79, 69]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "rodriguez domingo", "member_level": "guest"}
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[{"role": "assistant", "content": "Hi! How may i help today?"}, {"role": "user", "content": "I\u2019d like cancel my shipment and get a refund"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Sure! I can help with that. Can I have your name?"}, {"role": "assistant", "content": "Thank you"}, {"role": "assistant", "content": "Can I have the account id and order id"}, {"role": "user", "content": "22SPBVQZVL"}, {"role": "user", "content": "0195527993"}, {"role": "assistant", "content": "What is your shipping status"}]
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Guest
| 5 |
Customer name is rodriguez domingo. membership level is guest. email is rd914153@email.com. phone number is (462) 222-2546. order ID is 0195527993. purchase date was 2019-11-26. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 6861 kennedy st baltimore, tx 86701.
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shipping_issue: cost
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{"scenario": {"personal": {"account_id": "22spbvqzvl", "customer_name": "rodriguez domingo", "email": "rd914153@email.com", "member_level": "guest", "phone": "(462) 222-2546", "username": "rd914153"}, "order": {"street_address": "6861 kennedy st", "full_address": "6861 kennedy st baltimore, tx 86701", "city": "baltimore", "num_products": "2", "order_id": "0195527993", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}]", "purchase_date": "2019-11-26", "shipping_status": "out for delivery", "state": "tx", "zip_code": "86701"}, "product": {"names": ["calvin_klein boots", "michael_kors boots"], "amounts": [79, 69]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "rodriguez domingo", "member_level": "guest"}
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[{"role": "assistant", "content": "Hi! How may i help today?"}, {"role": "user", "content": "I\u2019d like cancel my shipment and get a refund"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Sure! I can help with that. Can I have your name?"}, {"role": "assistant", "content": "Thank you"}, {"role": "assistant", "content": "Can I have the account id and order id"}, {"role": "user", "content": "22SPBVQZVL"}, {"role": "user", "content": "0195527993"}, {"role": "assistant", "content": "What is your shipping status"}, {"role": "user", "content": "Guest"}, {"role": "assistant", "content": "Do you know your shipping status. Is it in transit, out for delivery or delivery"}, {"role": "assistant", "content": "delivered*"}]
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out for delivery
| 6 |
Customer name is rodriguez domingo. membership level is guest. email is rd914153@email.com. phone number is (462) 222-2546. order ID is 0195527993. purchase date was 2019-11-26. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 6861 kennedy st baltimore, tx 86701.
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shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "22spbvqzvl", "customer_name": "rodriguez domingo", "email": "rd914153@email.com", "member_level": "guest", "phone": "(462) 222-2546", "username": "rd914153"}, "order": {"street_address": "6861 kennedy st", "full_address": "6861 kennedy st baltimore, tx 86701", "city": "baltimore", "num_products": "2", "order_id": "0195527993", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}]", "purchase_date": "2019-11-26", "shipping_status": "out for delivery", "state": "tx", "zip_code": "86701"}, "product": {"names": ["calvin_klein boots", "michael_kors boots"], "amounts": [79, 69]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi! How may i help today?"}, {"role": "user", "content": "I\u2019d like cancel my shipment and get a refund"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Sure! I can help with that. Can I have your name?"}, {"role": "assistant", "content": "Thank you"}, {"role": "assistant", "content": "Can I have the account id and order id"}, {"role": "user", "content": "22SPBVQZVL"}, {"role": "user", "content": "0195527993"}, {"role": "assistant", "content": "What is your shipping status"}, {"role": "user", "content": "Guest"}, {"role": "assistant", "content": "Do you know your shipping status. Is it in transit, out for delivery or delivery"}, {"role": "assistant", "content": "delivered*"}, {"role": "user", "content": "out for delivery"}]
|
the shipping was too high
| 7 |
Customer name is rodriguez domingo. membership level is guest. email is rd914153@email.com. phone number is (462) 222-2546. order ID is 0195527993. purchase date was 2019-11-26. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 6861 kennedy st baltimore, tx 86701.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "22spbvqzvl", "customer_name": "rodriguez domingo", "email": "rd914153@email.com", "member_level": "guest", "phone": "(462) 222-2546", "username": "rd914153"}, "order": {"street_address": "6861 kennedy st", "full_address": "6861 kennedy st baltimore, tx 86701", "city": "baltimore", "num_products": "2", "order_id": "0195527993", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}]", "purchase_date": "2019-11-26", "shipping_status": "out for delivery", "state": "tx", "zip_code": "86701"}, "product": {"names": ["calvin_klein boots", "michael_kors boots"], "amounts": [79, 69]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi! How may i help today?"}, {"role": "user", "content": "I\u2019d like cancel my shipment and get a refund"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Sure! I can help with that. Can I have your name?"}, {"role": "assistant", "content": "Thank you"}, {"role": "assistant", "content": "Can I have the account id and order id"}, {"role": "user", "content": "22SPBVQZVL"}, {"role": "user", "content": "0195527993"}, {"role": "assistant", "content": "What is your shipping status"}, {"role": "user", "content": "Guest"}, {"role": "assistant", "content": "Do you know your shipping status. Is it in transit, out for delivery or delivery"}, {"role": "assistant", "content": "delivered*"}, {"role": "user", "content": "out for delivery"}, {"role": "user", "content": "the shipping was too high"}, {"role": "assistant", "content": "OK, so you are just wanting the shipping cost removed or you want to cancel the order?"}]
|
Well I’d like a refund
| 8 |
Customer name is rodriguez domingo. membership level is guest. email is rd914153@email.com. phone number is (462) 222-2546. order ID is 0195527993. purchase date was 2019-11-26. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 6861 kennedy st baltimore, tx 86701.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "22spbvqzvl", "customer_name": "rodriguez domingo", "email": "rd914153@email.com", "member_level": "guest", "phone": "(462) 222-2546", "username": "rd914153"}, "order": {"street_address": "6861 kennedy st", "full_address": "6861 kennedy st baltimore, tx 86701", "city": "baltimore", "num_products": "2", "order_id": "0195527993", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}]", "purchase_date": "2019-11-26", "shipping_status": "out for delivery", "state": "tx", "zip_code": "86701"}, "product": {"names": ["calvin_klein boots", "michael_kors boots"], "amounts": [79, 69]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi! How may i help today?"}, {"role": "user", "content": "I\u2019d like cancel my shipment and get a refund"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Sure! I can help with that. Can I have your name?"}, {"role": "assistant", "content": "Thank you"}, {"role": "assistant", "content": "Can I have the account id and order id"}, {"role": "user", "content": "22SPBVQZVL"}, {"role": "user", "content": "0195527993"}, {"role": "assistant", "content": "What is your shipping status"}, {"role": "user", "content": "Guest"}, {"role": "assistant", "content": "Do you know your shipping status. Is it in transit, out for delivery or delivery"}, {"role": "assistant", "content": "delivered*"}, {"role": "user", "content": "out for delivery"}, {"role": "user", "content": "the shipping was too high"}, {"role": "assistant", "content": "OK, so you are just wanting the shipping cost removed or you want to cancel the order?"}, {"role": "user", "content": "Well I\u2019d like a refund"}, {"role": "assistant", "content": "Ok, Since the order will be arriving at your doorstep at any moment I can not refund. What I can do is offer you a refund oof the $8 shipping cost"}, {"role": "assistant", "content": "Is there anything else I can help with today?"}]
|
no thank you
| 9 |
Customer name is rodriguez domingo. membership level is guest. email is rd914153@email.com. phone number is (462) 222-2546. order ID is 0195527993. purchase date was 2019-11-26. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 6861 kennedy st baltimore, tx 86701.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "22spbvqzvl", "customer_name": "rodriguez domingo", "email": "rd914153@email.com", "member_level": "guest", "phone": "(462) 222-2546", "username": "rd914153"}, "order": {"street_address": "6861 kennedy st", "full_address": "6861 kennedy st baltimore, tx 86701", "city": "baltimore", "num_products": "2", "order_id": "0195527993", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}]", "purchase_date": "2019-11-26", "shipping_status": "out for delivery", "state": "tx", "zip_code": "86701"}, "product": {"names": ["calvin_klein boots", "michael_kors boots"], "amounts": [79, 69]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi! How may i help today?"}, {"role": "user", "content": "I\u2019d like cancel my shipment and get a refund"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Sure! I can help with that. Can I have your name?"}, {"role": "assistant", "content": "Thank you"}, {"role": "assistant", "content": "Can I have the account id and order id"}, {"role": "user", "content": "22SPBVQZVL"}, {"role": "user", "content": "0195527993"}, {"role": "assistant", "content": "What is your shipping status"}, {"role": "user", "content": "Guest"}, {"role": "assistant", "content": "Do you know your shipping status. Is it in transit, out for delivery or delivery"}, {"role": "assistant", "content": "delivered*"}, {"role": "user", "content": "out for delivery"}, {"role": "user", "content": "the shipping was too high"}, {"role": "assistant", "content": "OK, so you are just wanting the shipping cost removed or you want to cancel the order?"}, {"role": "user", "content": "Well I\u2019d like a refund"}, {"role": "assistant", "content": "Ok, Since the order will be arriving at your doorstep at any moment I can not refund. What I can do is offer you a refund oof the $8 shipping cost"}, {"role": "assistant", "content": "Is there anything else I can help with today?"}, {"role": "user", "content": "no thank you"}]
|
I appreciate it
| 10 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo978@email.com. phone number is (828) 844-7076. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7878 lexington ave san lima, ca 37540.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo978@email.com", "member_level": "guest", "phone": "(828) 844-7076", "username": "rodriguezdomingo978"}, "order": {"street_address": "7878 lexington ave", "full_address": "7878 lexington ave san lima, ca 37540", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "37540"}, "product": {"names": ["michael_kors jeans"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 45, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[]
|
hello
| 1 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo978@email.com. phone number is (828) 844-7076. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7878 lexington ave san lima, ca 37540.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo978@email.com", "member_level": "guest", "phone": "(828) 844-7076", "username": "rodriguezdomingo978"}, "order": {"street_address": "7878 lexington ave", "full_address": "7878 lexington ave san lima, ca 37540", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "37540"}, "product": {"names": ["michael_kors jeans"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 45, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}]
|
i would like to liik at returning a recent purchase.
| 2 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo978@email.com. phone number is (828) 844-7076. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7878 lexington ave san lima, ca 37540.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo978@email.com", "member_level": "guest", "phone": "(828) 844-7076", "username": "rodriguezdomingo978"}, "order": {"street_address": "7878 lexington ave", "full_address": "7878 lexington ave san lima, ca 37540", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "37540"}, "product": {"names": ["michael_kors jeans"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 45, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "i would like to liik at returning a recent purchase."}, {"role": "assistant", "content": "Certainly. May I ask the reason for your return?"}]
|
It's color is incorrect. I also think one leg is longer than the other?
| 3 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo978@email.com. phone number is (828) 844-7076. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7878 lexington ave san lima, ca 37540.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo978@email.com", "member_level": "guest", "phone": "(828) 844-7076", "username": "rodriguezdomingo978"}, "order": {"street_address": "7878 lexington ave", "full_address": "7878 lexington ave san lima, ca 37540", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "37540"}, "product": {"names": ["michael_kors jeans"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 45, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "i would like to liik at returning a recent purchase."}, {"role": "assistant", "content": "Certainly. May I ask the reason for your return?"}, {"role": "user", "content": "It's color is incorrect. I also think one leg is longer than the other?"}, {"role": "assistant", "content": "Oh, I'm sorry to hear about that. We can definitely get this squared away"}, {"role": "assistant", "content": "May I ask your full name to begin with?"}, {"role": "assistant", "content": "and then you username, email address and order ID"}]
|
Rodriguez Domingo
| 4 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo978@email.com. phone number is (828) 844-7076. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7878 lexington ave san lima, ca 37540.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo978@email.com", "member_level": "guest", "phone": "(828) 844-7076", "username": "rodriguezdomingo978"}, "order": {"street_address": "7878 lexington ave", "full_address": "7878 lexington ave san lima, ca 37540", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "37540"}, "product": {"names": ["michael_kors jeans"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 45, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "i would like to liik at returning a recent purchase."}, {"role": "assistant", "content": "Certainly. May I ask the reason for your return?"}, {"role": "user", "content": "It's color is incorrect. I also think one leg is longer than the other?"}, {"role": "assistant", "content": "Oh, I'm sorry to hear about that. We can definitely get this squared away"}, {"role": "assistant", "content": "May I ask your full name to begin with?"}, {"role": "assistant", "content": "and then you username, email address and order ID"}, {"role": "user", "content": "Rodriguez Domingo"}]
|
I dont have the order ID
| 5 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo978@email.com. phone number is (828) 844-7076. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7878 lexington ave san lima, ca 37540.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo978@email.com", "member_level": "guest", "phone": "(828) 844-7076", "username": "rodriguezdomingo978"}, "order": {"street_address": "7878 lexington ave", "full_address": "7878 lexington ave san lima, ca 37540", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "37540"}, "product": {"names": ["michael_kors jeans"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 45, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "i would like to liik at returning a recent purchase."}, {"role": "assistant", "content": "Certainly. May I ask the reason for your return?"}, {"role": "user", "content": "It's color is incorrect. I also think one leg is longer than the other?"}, {"role": "assistant", "content": "Oh, I'm sorry to hear about that. We can definitely get this squared away"}, {"role": "assistant", "content": "May I ask your full name to begin with?"}, {"role": "assistant", "content": "and then you username, email address and order ID"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "I dont have the order ID"}]
|
can you look it up for me
| 6 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo978@email.com. phone number is (828) 844-7076. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7878 lexington ave san lima, ca 37540.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo978@email.com", "member_level": "guest", "phone": "(828) 844-7076", "username": "rodriguezdomingo978"}, "order": {"street_address": "7878 lexington ave", "full_address": "7878 lexington ave san lima, ca 37540", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "37540"}, "product": {"names": ["michael_kors jeans"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 45, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "i would like to liik at returning a recent purchase."}, {"role": "assistant", "content": "Certainly. May I ask the reason for your return?"}, {"role": "user", "content": "It's color is incorrect. I also think one leg is longer than the other?"}, {"role": "assistant", "content": "Oh, I'm sorry to hear about that. We can definitely get this squared away"}, {"role": "assistant", "content": "May I ask your full name to begin with?"}, {"role": "assistant", "content": "and then you username, email address and order ID"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "I dont have the order ID"}, {"role": "user", "content": "can you look it up for me"}, {"role": "assistant", "content": "I'll see what I can do"}, {"role": "assistant", "content": "do you have your username and email address?"}]
|
rodriguezdomingo978
| 7 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo978@email.com. phone number is (828) 844-7076. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7878 lexington ave san lima, ca 37540.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo978@email.com", "member_level": "guest", "phone": "(828) 844-7076", "username": "rodriguezdomingo978"}, "order": {"street_address": "7878 lexington ave", "full_address": "7878 lexington ave san lima, ca 37540", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "37540"}, "product": {"names": ["michael_kors jeans"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 45, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "i would like to liik at returning a recent purchase."}, {"role": "assistant", "content": "Certainly. May I ask the reason for your return?"}, {"role": "user", "content": "It's color is incorrect. I also think one leg is longer than the other?"}, {"role": "assistant", "content": "Oh, I'm sorry to hear about that. We can definitely get this squared away"}, {"role": "assistant", "content": "May I ask your full name to begin with?"}, {"role": "assistant", "content": "and then you username, email address and order ID"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "I dont have the order ID"}, {"role": "user", "content": "can you look it up for me"}, {"role": "assistant", "content": "I'll see what I can do"}, {"role": "assistant", "content": "do you have your username and email address?"}, {"role": "user", "content": "rodriguezdomingo978"}]
|
rodriguezdomingo978@email.com
| 8 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo978@email.com. phone number is (828) 844-7076. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7878 lexington ave san lima, ca 37540.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo978@email.com", "member_level": "guest", "phone": "(828) 844-7076", "username": "rodriguezdomingo978"}, "order": {"street_address": "7878 lexington ave", "full_address": "7878 lexington ave san lima, ca 37540", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "37540"}, "product": {"names": ["michael_kors jeans"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 45, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "i would like to liik at returning a recent purchase."}, {"role": "assistant", "content": "Certainly. May I ask the reason for your return?"}, {"role": "user", "content": "It's color is incorrect. I also think one leg is longer than the other?"}, {"role": "assistant", "content": "Oh, I'm sorry to hear about that. We can definitely get this squared away"}, {"role": "assistant", "content": "May I ask your full name to begin with?"}, {"role": "assistant", "content": "and then you username, email address and order ID"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "I dont have the order ID"}, {"role": "user", "content": "can you look it up for me"}, {"role": "assistant", "content": "I'll see what I can do"}, {"role": "assistant", "content": "do you have your username and email address?"}, {"role": "user", "content": "rodriguezdomingo978"}, {"role": "user", "content": "rodriguezdomingo978@email.com"}, {"role": "assistant", "content": "Okay, I can see your details even without the order ID"}, {"role": "assistant", "content": "I'll just need to check if the return period is still open. May I have your membership level?"}]
|
Guest
| 9 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo978@email.com. phone number is (828) 844-7076. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7878 lexington ave san lima, ca 37540.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo978@email.com", "member_level": "guest", "phone": "(828) 844-7076", "username": "rodriguezdomingo978"}, "order": {"street_address": "7878 lexington ave", "full_address": "7878 lexington ave san lima, ca 37540", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "37540"}, "product": {"names": ["michael_kors jeans"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 45, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "i would like to liik at returning a recent purchase."}, {"role": "assistant", "content": "Certainly. May I ask the reason for your return?"}, {"role": "user", "content": "It's color is incorrect. I also think one leg is longer than the other?"}, {"role": "assistant", "content": "Oh, I'm sorry to hear about that. We can definitely get this squared away"}, {"role": "assistant", "content": "May I ask your full name to begin with?"}, {"role": "assistant", "content": "and then you username, email address and order ID"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "I dont have the order ID"}, {"role": "user", "content": "can you look it up for me"}, {"role": "assistant", "content": "I'll see what I can do"}, {"role": "assistant", "content": "do you have your username and email address?"}, {"role": "user", "content": "rodriguezdomingo978"}, {"role": "user", "content": "rodriguezdomingo978@email.com"}, {"role": "assistant", "content": "Okay, I can see your details even without the order ID"}, {"role": "assistant", "content": "I'll just need to check if the return period is still open. May I have your membership level?"}, {"role": "user", "content": "Guest"}]
|
How are you doing today
| 10 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo978@email.com. phone number is (828) 844-7076. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7878 lexington ave san lima, ca 37540.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo978@email.com", "member_level": "guest", "phone": "(828) 844-7076", "username": "rodriguezdomingo978"}, "order": {"street_address": "7878 lexington ave", "full_address": "7878 lexington ave san lima, ca 37540", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "37540"}, "product": {"names": ["michael_kors jeans"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 45, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "i would like to liik at returning a recent purchase."}, {"role": "assistant", "content": "Certainly. May I ask the reason for your return?"}, {"role": "user", "content": "It's color is incorrect. I also think one leg is longer than the other?"}, {"role": "assistant", "content": "Oh, I'm sorry to hear about that. We can definitely get this squared away"}, {"role": "assistant", "content": "May I ask your full name to begin with?"}, {"role": "assistant", "content": "and then you username, email address and order ID"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "I dont have the order ID"}, {"role": "user", "content": "can you look it up for me"}, {"role": "assistant", "content": "I'll see what I can do"}, {"role": "assistant", "content": "do you have your username and email address?"}, {"role": "user", "content": "rodriguezdomingo978"}, {"role": "user", "content": "rodriguezdomingo978@email.com"}, {"role": "assistant", "content": "Okay, I can see your details even without the order ID"}, {"role": "assistant", "content": "I'll just need to check if the return period is still open. May I have your membership level?"}, {"role": "user", "content": "Guest"}, {"role": "user", "content": "How are you doing today"}]
|
how is the weather
| 11 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo978@email.com. phone number is (828) 844-7076. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7878 lexington ave san lima, ca 37540.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo978@email.com", "member_level": "guest", "phone": "(828) 844-7076", "username": "rodriguezdomingo978"}, "order": {"street_address": "7878 lexington ave", "full_address": "7878 lexington ave san lima, ca 37540", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "37540"}, "product": {"names": ["michael_kors jeans"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 45, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "i would like to liik at returning a recent purchase."}, {"role": "assistant", "content": "Certainly. May I ask the reason for your return?"}, {"role": "user", "content": "It's color is incorrect. I also think one leg is longer than the other?"}, {"role": "assistant", "content": "Oh, I'm sorry to hear about that. We can definitely get this squared away"}, {"role": "assistant", "content": "May I ask your full name to begin with?"}, {"role": "assistant", "content": "and then you username, email address and order ID"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "I dont have the order ID"}, {"role": "user", "content": "can you look it up for me"}, {"role": "assistant", "content": "I'll see what I can do"}, {"role": "assistant", "content": "do you have your username and email address?"}, {"role": "user", "content": "rodriguezdomingo978"}, {"role": "user", "content": "rodriguezdomingo978@email.com"}, {"role": "assistant", "content": "Okay, I can see your details even without the order ID"}, {"role": "assistant", "content": "I'll just need to check if the return period is still open. May I have your membership level?"}, {"role": "user", "content": "Guest"}, {"role": "user", "content": "How are you doing today"}, {"role": "user", "content": "how is the weather"}, {"role": "assistant", "content": "Okay, for a guest member, we allow refunds up to 30 days after the date of purchase"}]
|
how long have you been with the company?
| 12 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo978@email.com. phone number is (828) 844-7076. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7878 lexington ave san lima, ca 37540.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo978@email.com", "member_level": "guest", "phone": "(828) 844-7076", "username": "rodriguezdomingo978"}, "order": {"street_address": "7878 lexington ave", "full_address": "7878 lexington ave san lima, ca 37540", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "37540"}, "product": {"names": ["michael_kors jeans"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 45, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "i would like to liik at returning a recent purchase."}, {"role": "assistant", "content": "Certainly. May I ask the reason for your return?"}, {"role": "user", "content": "It's color is incorrect. I also think one leg is longer than the other?"}, {"role": "assistant", "content": "Oh, I'm sorry to hear about that. We can definitely get this squared away"}, {"role": "assistant", "content": "May I ask your full name to begin with?"}, {"role": "assistant", "content": "and then you username, email address and order ID"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "I dont have the order ID"}, {"role": "user", "content": "can you look it up for me"}, {"role": "assistant", "content": "I'll see what I can do"}, {"role": "assistant", "content": "do you have your username and email address?"}, {"role": "user", "content": "rodriguezdomingo978"}, {"role": "user", "content": "rodriguezdomingo978@email.com"}, {"role": "assistant", "content": "Okay, I can see your details even without the order ID"}, {"role": "assistant", "content": "I'll just need to check if the return period is still open. May I have your membership level?"}, {"role": "user", "content": "Guest"}, {"role": "user", "content": "How are you doing today"}, {"role": "user", "content": "how is the weather"}, {"role": "assistant", "content": "Okay, for a guest member, we allow refunds up to 30 days after the date of purchase"}, {"role": "user", "content": "how long have you been with the company?"}]
|
may i process a return and a refund
| 13 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo978@email.com. phone number is (828) 844-7076. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7878 lexington ave san lima, ca 37540.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo978@email.com", "member_level": "guest", "phone": "(828) 844-7076", "username": "rodriguezdomingo978"}, "order": {"street_address": "7878 lexington ave", "full_address": "7878 lexington ave san lima, ca 37540", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "37540"}, "product": {"names": ["michael_kors jeans"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 45, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "i would like to liik at returning a recent purchase."}, {"role": "assistant", "content": "Certainly. May I ask the reason for your return?"}, {"role": "user", "content": "It's color is incorrect. I also think one leg is longer than the other?"}, {"role": "assistant", "content": "Oh, I'm sorry to hear about that. We can definitely get this squared away"}, {"role": "assistant", "content": "May I ask your full name to begin with?"}, {"role": "assistant", "content": "and then you username, email address and order ID"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "I dont have the order ID"}, {"role": "user", "content": "can you look it up for me"}, {"role": "assistant", "content": "I'll see what I can do"}, {"role": "assistant", "content": "do you have your username and email address?"}, {"role": "user", "content": "rodriguezdomingo978"}, {"role": "user", "content": "rodriguezdomingo978@email.com"}, {"role": "assistant", "content": "Okay, I can see your details even without the order ID"}, {"role": "assistant", "content": "I'll just need to check if the return period is still open. May I have your membership level?"}, {"role": "user", "content": "Guest"}, {"role": "user", "content": "How are you doing today"}, {"role": "user", "content": "how is the weather"}, {"role": "assistant", "content": "Okay, for a guest member, we allow refunds up to 30 days after the date of purchase"}, {"role": "user", "content": "how long have you been with the company?"}, {"role": "user", "content": "may i process a return and a refund"}]
|
with a prepaid shipping label?
| 14 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo978@email.com. phone number is (828) 844-7076. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7878 lexington ave san lima, ca 37540.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo978@email.com", "member_level": "guest", "phone": "(828) 844-7076", "username": "rodriguezdomingo978"}, "order": {"street_address": "7878 lexington ave", "full_address": "7878 lexington ave san lima, ca 37540", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "37540"}, "product": {"names": ["michael_kors jeans"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 45, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "i would like to liik at returning a recent purchase."}, {"role": "assistant", "content": "Certainly. May I ask the reason for your return?"}, {"role": "user", "content": "It's color is incorrect. I also think one leg is longer than the other?"}, {"role": "assistant", "content": "Oh, I'm sorry to hear about that. We can definitely get this squared away"}, {"role": "assistant", "content": "May I ask your full name to begin with?"}, {"role": "assistant", "content": "and then you username, email address and order ID"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "I dont have the order ID"}, {"role": "user", "content": "can you look it up for me"}, {"role": "assistant", "content": "I'll see what I can do"}, {"role": "assistant", "content": "do you have your username and email address?"}, {"role": "user", "content": "rodriguezdomingo978"}, {"role": "user", "content": "rodriguezdomingo978@email.com"}, {"role": "assistant", "content": "Okay, I can see your details even without the order ID"}, {"role": "assistant", "content": "I'll just need to check if the return period is still open. May I have your membership level?"}, {"role": "user", "content": "Guest"}, {"role": "user", "content": "How are you doing today"}, {"role": "user", "content": "how is the weather"}, {"role": "assistant", "content": "Okay, for a guest member, we allow refunds up to 30 days after the date of purchase"}, {"role": "user", "content": "how long have you been with the company?"}, {"role": "user", "content": "may i process a return and a refund"}, {"role": "user", "content": "with a prepaid shipping label?"}, {"role": "assistant", "content": "It's a little rainy out here, but nothing unusual for April. I've been here since I got back from 'nam"}, {"role": "assistant", "content": "Yes, I can send you a shipping label if the purchase is no more than 30 days old"}, {"role": "assistant", "content": "or if you have the receipt, either one will work"}, {"role": "assistant", "content": "I guess I'll just need a mailing address so that I can send this label to you, then"}]
|
when was my order placed?
| 15 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo978@email.com. phone number is (828) 844-7076. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7878 lexington ave san lima, ca 37540.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo978@email.com", "member_level": "guest", "phone": "(828) 844-7076", "username": "rodriguezdomingo978"}, "order": {"street_address": "7878 lexington ave", "full_address": "7878 lexington ave san lima, ca 37540", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "37540"}, "product": {"names": ["michael_kors jeans"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 45, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "i would like to liik at returning a recent purchase."}, {"role": "assistant", "content": "Certainly. May I ask the reason for your return?"}, {"role": "user", "content": "It's color is incorrect. I also think one leg is longer than the other?"}, {"role": "assistant", "content": "Oh, I'm sorry to hear about that. We can definitely get this squared away"}, {"role": "assistant", "content": "May I ask your full name to begin with?"}, {"role": "assistant", "content": "and then you username, email address and order ID"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "I dont have the order ID"}, {"role": "user", "content": "can you look it up for me"}, {"role": "assistant", "content": "I'll see what I can do"}, {"role": "assistant", "content": "do you have your username and email address?"}, {"role": "user", "content": "rodriguezdomingo978"}, {"role": "user", "content": "rodriguezdomingo978@email.com"}, {"role": "assistant", "content": "Okay, I can see your details even without the order ID"}, {"role": "assistant", "content": "I'll just need to check if the return period is still open. May I have your membership level?"}, {"role": "user", "content": "Guest"}, {"role": "user", "content": "How are you doing today"}, {"role": "user", "content": "how is the weather"}, {"role": "assistant", "content": "Okay, for a guest member, we allow refunds up to 30 days after the date of purchase"}, {"role": "user", "content": "how long have you been with the company?"}, {"role": "user", "content": "may i process a return and a refund"}, {"role": "user", "content": "with a prepaid shipping label?"}, {"role": "assistant", "content": "It's a little rainy out here, but nothing unusual for April. I've been here since I got back from 'nam"}, {"role": "assistant", "content": "Yes, I can send you a shipping label if the purchase is no more than 30 days old"}, {"role": "assistant", "content": "or if you have the receipt, either one will work"}, {"role": "assistant", "content": "I guess I'll just need a mailing address so that I can send this label to you, then"}, {"role": "user", "content": "when was my order placed?"}, {"role": "assistant", "content": "according to our records, it was placed 28 days ago, so you're still in good shape"}]
|
7878 Lexington Ave San Lima, CA 37540
| 16 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo978@email.com. phone number is (828) 844-7076. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7878 lexington ave san lima, ca 37540.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo978@email.com", "member_level": "guest", "phone": "(828) 844-7076", "username": "rodriguezdomingo978"}, "order": {"street_address": "7878 lexington ave", "full_address": "7878 lexington ave san lima, ca 37540", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "37540"}, "product": {"names": ["michael_kors jeans"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 45, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "i would like to liik at returning a recent purchase."}, {"role": "assistant", "content": "Certainly. May I ask the reason for your return?"}, {"role": "user", "content": "It's color is incorrect. I also think one leg is longer than the other?"}, {"role": "assistant", "content": "Oh, I'm sorry to hear about that. We can definitely get this squared away"}, {"role": "assistant", "content": "May I ask your full name to begin with?"}, {"role": "assistant", "content": "and then you username, email address and order ID"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "I dont have the order ID"}, {"role": "user", "content": "can you look it up for me"}, {"role": "assistant", "content": "I'll see what I can do"}, {"role": "assistant", "content": "do you have your username and email address?"}, {"role": "user", "content": "rodriguezdomingo978"}, {"role": "user", "content": "rodriguezdomingo978@email.com"}, {"role": "assistant", "content": "Okay, I can see your details even without the order ID"}, {"role": "assistant", "content": "I'll just need to check if the return period is still open. May I have your membership level?"}, {"role": "user", "content": "Guest"}, {"role": "user", "content": "How are you doing today"}, {"role": "user", "content": "how is the weather"}, {"role": "assistant", "content": "Okay, for a guest member, we allow refunds up to 30 days after the date of purchase"}, {"role": "user", "content": "how long have you been with the company?"}, {"role": "user", "content": "may i process a return and a refund"}, {"role": "user", "content": "with a prepaid shipping label?"}, {"role": "assistant", "content": "It's a little rainy out here, but nothing unusual for April. I've been here since I got back from 'nam"}, {"role": "assistant", "content": "Yes, I can send you a shipping label if the purchase is no more than 30 days old"}, {"role": "assistant", "content": "or if you have the receipt, either one will work"}, {"role": "assistant", "content": "I guess I'll just need a mailing address so that I can send this label to you, then"}, {"role": "user", "content": "when was my order placed?"}, {"role": "assistant", "content": "according to our records, it was placed 28 days ago, so you're still in good shape"}, {"role": "user", "content": " 7878 Lexington Ave San Lima, CA 37540"}]
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is my mailing address
| 17 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo978@email.com. phone number is (828) 844-7076. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7878 lexington ave san lima, ca 37540.
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troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo978@email.com", "member_level": "guest", "phone": "(828) 844-7076", "username": "rodriguezdomingo978"}, "order": {"street_address": "7878 lexington ave", "full_address": "7878 lexington ave san lima, ca 37540", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "37540"}, "product": {"names": ["michael_kors jeans"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 45, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "i would like to liik at returning a recent purchase."}, {"role": "assistant", "content": "Certainly. May I ask the reason for your return?"}, {"role": "user", "content": "It's color is incorrect. I also think one leg is longer than the other?"}, {"role": "assistant", "content": "Oh, I'm sorry to hear about that. We can definitely get this squared away"}, {"role": "assistant", "content": "May I ask your full name to begin with?"}, {"role": "assistant", "content": "and then you username, email address and order ID"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "I dont have the order ID"}, {"role": "user", "content": "can you look it up for me"}, {"role": "assistant", "content": "I'll see what I can do"}, {"role": "assistant", "content": "do you have your username and email address?"}, {"role": "user", "content": "rodriguezdomingo978"}, {"role": "user", "content": "rodriguezdomingo978@email.com"}, {"role": "assistant", "content": "Okay, I can see your details even without the order ID"}, {"role": "assistant", "content": "I'll just need to check if the return period is still open. May I have your membership level?"}, {"role": "user", "content": "Guest"}, {"role": "user", "content": "How are you doing today"}, {"role": "user", "content": "how is the weather"}, {"role": "assistant", "content": "Okay, for a guest member, we allow refunds up to 30 days after the date of purchase"}, {"role": "user", "content": "how long have you been with the company?"}, {"role": "user", "content": "may i process a return and a refund"}, {"role": "user", "content": "with a prepaid shipping label?"}, {"role": "assistant", "content": "It's a little rainy out here, but nothing unusual for April. I've been here since I got back from 'nam"}, {"role": "assistant", "content": "Yes, I can send you a shipping label if the purchase is no more than 30 days old"}, {"role": "assistant", "content": "or if you have the receipt, either one will work"}, {"role": "assistant", "content": "I guess I'll just need a mailing address so that I can send this label to you, then"}, {"role": "user", "content": "when was my order placed?"}, {"role": "assistant", "content": "according to our records, it was placed 28 days ago, so you're still in good shape"}, {"role": "user", "content": " 7878 Lexington Ave San Lima, CA 37540"}, {"role": "user", "content": "is my mailing address"}]
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may i begin the process for a refund?
| 18 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo978@email.com. phone number is (828) 844-7076. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7878 lexington ave san lima, ca 37540.
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troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo978@email.com", "member_level": "guest", "phone": "(828) 844-7076", "username": "rodriguezdomingo978"}, "order": {"street_address": "7878 lexington ave", "full_address": "7878 lexington ave san lima, ca 37540", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "37540"}, "product": {"names": ["michael_kors jeans"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 45, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "i would like to liik at returning a recent purchase."}, {"role": "assistant", "content": "Certainly. May I ask the reason for your return?"}, {"role": "user", "content": "It's color is incorrect. I also think one leg is longer than the other?"}, {"role": "assistant", "content": "Oh, I'm sorry to hear about that. We can definitely get this squared away"}, {"role": "assistant", "content": "May I ask your full name to begin with?"}, {"role": "assistant", "content": "and then you username, email address and order ID"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "I dont have the order ID"}, {"role": "user", "content": "can you look it up for me"}, {"role": "assistant", "content": "I'll see what I can do"}, {"role": "assistant", "content": "do you have your username and email address?"}, {"role": "user", "content": "rodriguezdomingo978"}, {"role": "user", "content": "rodriguezdomingo978@email.com"}, {"role": "assistant", "content": "Okay, I can see your details even without the order ID"}, {"role": "assistant", "content": "I'll just need to check if the return period is still open. May I have your membership level?"}, {"role": "user", "content": "Guest"}, {"role": "user", "content": "How are you doing today"}, {"role": "user", "content": "how is the weather"}, {"role": "assistant", "content": "Okay, for a guest member, we allow refunds up to 30 days after the date of purchase"}, {"role": "user", "content": "how long have you been with the company?"}, {"role": "user", "content": "may i process a return and a refund"}, {"role": "user", "content": "with a prepaid shipping label?"}, {"role": "assistant", "content": "It's a little rainy out here, but nothing unusual for April. I've been here since I got back from 'nam"}, {"role": "assistant", "content": "Yes, I can send you a shipping label if the purchase is no more than 30 days old"}, {"role": "assistant", "content": "or if you have the receipt, either one will work"}, {"role": "assistant", "content": "I guess I'll just need a mailing address so that I can send this label to you, then"}, {"role": "user", "content": "when was my order placed?"}, {"role": "assistant", "content": "according to our records, it was placed 28 days ago, so you're still in good shape"}, {"role": "user", "content": " 7878 Lexington Ave San Lima, CA 37540"}, {"role": "user", "content": "is my mailing address"}, {"role": "user", "content": "may i begin the process for a refund?"}, {"role": "assistant", "content": "You can indeed, I'll just record some more details on my end"}]
|
awesome
| 19 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo978@email.com. phone number is (828) 844-7076. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7878 lexington ave san lima, ca 37540.
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troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo978@email.com", "member_level": "guest", "phone": "(828) 844-7076", "username": "rodriguezdomingo978"}, "order": {"street_address": "7878 lexington ave", "full_address": "7878 lexington ave san lima, ca 37540", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "37540"}, "product": {"names": ["michael_kors jeans"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 45, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "i would like to liik at returning a recent purchase."}, {"role": "assistant", "content": "Certainly. May I ask the reason for your return?"}, {"role": "user", "content": "It's color is incorrect. I also think one leg is longer than the other?"}, {"role": "assistant", "content": "Oh, I'm sorry to hear about that. We can definitely get this squared away"}, {"role": "assistant", "content": "May I ask your full name to begin with?"}, {"role": "assistant", "content": "and then you username, email address and order ID"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "I dont have the order ID"}, {"role": "user", "content": "can you look it up for me"}, {"role": "assistant", "content": "I'll see what I can do"}, {"role": "assistant", "content": "do you have your username and email address?"}, {"role": "user", "content": "rodriguezdomingo978"}, {"role": "user", "content": "rodriguezdomingo978@email.com"}, {"role": "assistant", "content": "Okay, I can see your details even without the order ID"}, {"role": "assistant", "content": "I'll just need to check if the return period is still open. May I have your membership level?"}, {"role": "user", "content": "Guest"}, {"role": "user", "content": "How are you doing today"}, {"role": "user", "content": "how is the weather"}, {"role": "assistant", "content": "Okay, for a guest member, we allow refunds up to 30 days after the date of purchase"}, {"role": "user", "content": "how long have you been with the company?"}, {"role": "user", "content": "may i process a return and a refund"}, {"role": "user", "content": "with a prepaid shipping label?"}, {"role": "assistant", "content": "It's a little rainy out here, but nothing unusual for April. I've been here since I got back from 'nam"}, {"role": "assistant", "content": "Yes, I can send you a shipping label if the purchase is no more than 30 days old"}, {"role": "assistant", "content": "or if you have the receipt, either one will work"}, {"role": "assistant", "content": "I guess I'll just need a mailing address so that I can send this label to you, then"}, {"role": "user", "content": "when was my order placed?"}, {"role": "assistant", "content": "according to our records, it was placed 28 days ago, so you're still in good shape"}, {"role": "user", "content": " 7878 Lexington Ave San Lima, CA 37540"}, {"role": "user", "content": "is my mailing address"}, {"role": "user", "content": "may i begin the process for a refund?"}, {"role": "assistant", "content": "You can indeed, I'll just record some more details on my end"}, {"role": "user", "content": "awesome"}, {"role": "assistant", "content": "okay, the return has been entered into our system. As soon as you are able, use the shipping label to send that back to us, and a refund will be issued"}, {"role": "assistant", "content": "Is there anything else I can help you with today"}]
|
awesome thanks for the help
| 20 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo978@email.com. phone number is (828) 844-7076. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7878 lexington ave san lima, ca 37540.
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troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo978@email.com", "member_level": "guest", "phone": "(828) 844-7076", "username": "rodriguezdomingo978"}, "order": {"street_address": "7878 lexington ave", "full_address": "7878 lexington ave san lima, ca 37540", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "37540"}, "product": {"names": ["michael_kors jeans"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 45, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "i would like to liik at returning a recent purchase."}, {"role": "assistant", "content": "Certainly. May I ask the reason for your return?"}, {"role": "user", "content": "It's color is incorrect. I also think one leg is longer than the other?"}, {"role": "assistant", "content": "Oh, I'm sorry to hear about that. We can definitely get this squared away"}, {"role": "assistant", "content": "May I ask your full name to begin with?"}, {"role": "assistant", "content": "and then you username, email address and order ID"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "I dont have the order ID"}, {"role": "user", "content": "can you look it up for me"}, {"role": "assistant", "content": "I'll see what I can do"}, {"role": "assistant", "content": "do you have your username and email address?"}, {"role": "user", "content": "rodriguezdomingo978"}, {"role": "user", "content": "rodriguezdomingo978@email.com"}, {"role": "assistant", "content": "Okay, I can see your details even without the order ID"}, {"role": "assistant", "content": "I'll just need to check if the return period is still open. May I have your membership level?"}, {"role": "user", "content": "Guest"}, {"role": "user", "content": "How are you doing today"}, {"role": "user", "content": "how is the weather"}, {"role": "assistant", "content": "Okay, for a guest member, we allow refunds up to 30 days after the date of purchase"}, {"role": "user", "content": "how long have you been with the company?"}, {"role": "user", "content": "may i process a return and a refund"}, {"role": "user", "content": "with a prepaid shipping label?"}, {"role": "assistant", "content": "It's a little rainy out here, but nothing unusual for April. I've been here since I got back from 'nam"}, {"role": "assistant", "content": "Yes, I can send you a shipping label if the purchase is no more than 30 days old"}, {"role": "assistant", "content": "or if you have the receipt, either one will work"}, {"role": "assistant", "content": "I guess I'll just need a mailing address so that I can send this label to you, then"}, {"role": "user", "content": "when was my order placed?"}, {"role": "assistant", "content": "according to our records, it was placed 28 days ago, so you're still in good shape"}, {"role": "user", "content": " 7878 Lexington Ave San Lima, CA 37540"}, {"role": "user", "content": "is my mailing address"}, {"role": "user", "content": "may i begin the process for a refund?"}, {"role": "assistant", "content": "You can indeed, I'll just record some more details on my end"}, {"role": "user", "content": "awesome"}, {"role": "assistant", "content": "okay, the return has been entered into our system. As soon as you are able, use the shipping label to send that back to us, and a refund will be issued"}, {"role": "assistant", "content": "Is there anything else I can help you with today"}, {"role": "user", "content": "awesome thanks for the help"}]
|
nope that was all
| 21 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo978@email.com. phone number is (828) 844-7076. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7878 lexington ave san lima, ca 37540.
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troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo978@email.com", "member_level": "guest", "phone": "(828) 844-7076", "username": "rodriguezdomingo978"}, "order": {"street_address": "7878 lexington ave", "full_address": "7878 lexington ave san lima, ca 37540", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "37540"}, "product": {"names": ["michael_kors jeans"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 45, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "i would like to liik at returning a recent purchase."}, {"role": "assistant", "content": "Certainly. May I ask the reason for your return?"}, {"role": "user", "content": "It's color is incorrect. I also think one leg is longer than the other?"}, {"role": "assistant", "content": "Oh, I'm sorry to hear about that. We can definitely get this squared away"}, {"role": "assistant", "content": "May I ask your full name to begin with?"}, {"role": "assistant", "content": "and then you username, email address and order ID"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "I dont have the order ID"}, {"role": "user", "content": "can you look it up for me"}, {"role": "assistant", "content": "I'll see what I can do"}, {"role": "assistant", "content": "do you have your username and email address?"}, {"role": "user", "content": "rodriguezdomingo978"}, {"role": "user", "content": "rodriguezdomingo978@email.com"}, {"role": "assistant", "content": "Okay, I can see your details even without the order ID"}, {"role": "assistant", "content": "I'll just need to check if the return period is still open. May I have your membership level?"}, {"role": "user", "content": "Guest"}, {"role": "user", "content": "How are you doing today"}, {"role": "user", "content": "how is the weather"}, {"role": "assistant", "content": "Okay, for a guest member, we allow refunds up to 30 days after the date of purchase"}, {"role": "user", "content": "how long have you been with the company?"}, {"role": "user", "content": "may i process a return and a refund"}, {"role": "user", "content": "with a prepaid shipping label?"}, {"role": "assistant", "content": "It's a little rainy out here, but nothing unusual for April. I've been here since I got back from 'nam"}, {"role": "assistant", "content": "Yes, I can send you a shipping label if the purchase is no more than 30 days old"}, {"role": "assistant", "content": "or if you have the receipt, either one will work"}, {"role": "assistant", "content": "I guess I'll just need a mailing address so that I can send this label to you, then"}, {"role": "user", "content": "when was my order placed?"}, {"role": "assistant", "content": "according to our records, it was placed 28 days ago, so you're still in good shape"}, {"role": "user", "content": " 7878 Lexington Ave San Lima, CA 37540"}, {"role": "user", "content": "is my mailing address"}, {"role": "user", "content": "may i begin the process for a refund?"}, {"role": "assistant", "content": "You can indeed, I'll just record some more details on my end"}, {"role": "user", "content": "awesome"}, {"role": "assistant", "content": "okay, the return has been entered into our system. As soon as you are able, use the shipping label to send that back to us, and a refund will be issued"}, {"role": "assistant", "content": "Is there anything else I can help you with today"}, {"role": "user", "content": "awesome thanks for the help"}, {"role": "user", "content": "nope that was all"}, {"role": "assistant", "content": "Great. Have a good day."}]
|
you do the same
| 22 |
Customer name is chloe zhang. membership level is gold. phone number is (525) 335-8890. order ID is 9623244425. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 0101 lincoln ave raleigh, wa 24934.
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order_issue: manage_create
|
{"scenario": {"personal": {"account_id": "wjlvd8xkrn", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(525) 335-8890"}, "order": {"street_address": "0101 lincoln ave", "full_address": "0101 lincoln ave raleigh, wa 24934", "city": "raleigh", "num_products": "1", "order_id": "9623244425", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "wa", "zip_code": "24934"}, "product": {"names": ["guess shirt"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}]
|
Hi there
| 1 |
Customer name is chloe zhang. membership level is gold. phone number is (525) 335-8890. order ID is 9623244425. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 0101 lincoln ave raleigh, wa 24934.
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order_issue: manage_create
|
{"scenario": {"personal": {"account_id": "wjlvd8xkrn", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(525) 335-8890"}, "order": {"street_address": "0101 lincoln ave", "full_address": "0101 lincoln ave raleigh, wa 24934", "city": "raleigh", "num_products": "1", "order_id": "9623244425", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "wa", "zip_code": "24934"}, "product": {"names": ["guess shirt"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "Hi there"}, {"role": "assistant", "content": "Hi"}]
|
My name is Chloe Zhang
| 2 |
Customer name is chloe zhang. membership level is gold. phone number is (525) 335-8890. order ID is 9623244425. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 0101 lincoln ave raleigh, wa 24934.
|
order_issue: manage_create
|
{"scenario": {"personal": {"account_id": "wjlvd8xkrn", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(525) 335-8890"}, "order": {"street_address": "0101 lincoln ave", "full_address": "0101 lincoln ave raleigh, wa 24934", "city": "raleigh", "num_products": "1", "order_id": "9623244425", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "wa", "zip_code": "24934"}, "product": {"names": ["guess shirt"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "Hi there"}, {"role": "assistant", "content": "Hi"}, {"role": "user", "content": "My name is Chloe Zhang"}, {"role": "assistant", "content": "Hello Chloe"}]
|
I wanted to add an item, a guess shirt to my order
| 3 |
Customer name is chloe zhang. membership level is gold. phone number is (525) 335-8890. order ID is 9623244425. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 0101 lincoln ave raleigh, wa 24934.
|
order_issue: manage_create
|
{"scenario": {"personal": {"account_id": "wjlvd8xkrn", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(525) 335-8890"}, "order": {"street_address": "0101 lincoln ave", "full_address": "0101 lincoln ave raleigh, wa 24934", "city": "raleigh", "num_products": "1", "order_id": "9623244425", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "wa", "zip_code": "24934"}, "product": {"names": ["guess shirt"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "Hi there"}, {"role": "assistant", "content": "Hi"}, {"role": "user", "content": "My name is Chloe Zhang"}, {"role": "assistant", "content": "Hello Chloe"}, {"role": "user", "content": "I wanted to add an item, a guess shirt to my order"}, {"role": "assistant", "content": "I would be happy to help."}]
|
It is an existing order and i forgot
| 4 |
Customer name is chloe zhang. membership level is gold. phone number is (525) 335-8890. order ID is 9623244425. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 0101 lincoln ave raleigh, wa 24934.
|
order_issue: manage_create
|
{"scenario": {"personal": {"account_id": "wjlvd8xkrn", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(525) 335-8890"}, "order": {"street_address": "0101 lincoln ave", "full_address": "0101 lincoln ave raleigh, wa 24934", "city": "raleigh", "num_products": "1", "order_id": "9623244425", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "wa", "zip_code": "24934"}, "product": {"names": ["guess shirt"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "Hi there"}, {"role": "assistant", "content": "Hi"}, {"role": "user", "content": "My name is Chloe Zhang"}, {"role": "assistant", "content": "Hello Chloe"}, {"role": "user", "content": "I wanted to add an item, a guess shirt to my order"}, {"role": "assistant", "content": "I would be happy to help."}, {"role": "user", "content": "It is an existing order and i forgot"}, {"role": "assistant", "content": "Let me pull up your account."}]
|
ok
| 5 |
Customer name is chloe zhang. membership level is gold. phone number is (525) 335-8890. order ID is 9623244425. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 0101 lincoln ave raleigh, wa 24934.
|
order_issue: manage_create
|
{"scenario": {"personal": {"account_id": "wjlvd8xkrn", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(525) 335-8890"}, "order": {"street_address": "0101 lincoln ave", "full_address": "0101 lincoln ave raleigh, wa 24934", "city": "raleigh", "num_products": "1", "order_id": "9623244425", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "wa", "zip_code": "24934"}, "product": {"names": ["guess shirt"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "Hi there"}, {"role": "assistant", "content": "Hi"}, {"role": "user", "content": "My name is Chloe Zhang"}, {"role": "assistant", "content": "Hello Chloe"}, {"role": "user", "content": "I wanted to add an item, a guess shirt to my order"}, {"role": "assistant", "content": "I would be happy to help."}, {"role": "user", "content": "It is an existing order and i forgot"}, {"role": "assistant", "content": "Let me pull up your account."}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "There you are. May I have your account id and order id?"}]
|
Account ID: WJLVD8XKRN
| 6 |
Customer name is chloe zhang. membership level is gold. phone number is (525) 335-8890. order ID is 9623244425. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 0101 lincoln ave raleigh, wa 24934.
|
order_issue: manage_create
|
{"scenario": {"personal": {"account_id": "wjlvd8xkrn", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(525) 335-8890"}, "order": {"street_address": "0101 lincoln ave", "full_address": "0101 lincoln ave raleigh, wa 24934", "city": "raleigh", "num_products": "1", "order_id": "9623244425", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "wa", "zip_code": "24934"}, "product": {"names": ["guess shirt"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "Hi there"}, {"role": "assistant", "content": "Hi"}, {"role": "user", "content": "My name is Chloe Zhang"}, {"role": "assistant", "content": "Hello Chloe"}, {"role": "user", "content": "I wanted to add an item, a guess shirt to my order"}, {"role": "assistant", "content": "I would be happy to help."}, {"role": "user", "content": "It is an existing order and i forgot"}, {"role": "assistant", "content": "Let me pull up your account."}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "There you are. May I have your account id and order id?"}, {"role": "user", "content": "Account ID: WJLVD8XKRN"}]
|
Order ID: 9623244425
| 7 |
Customer name is chloe zhang. membership level is gold. phone number is (525) 335-8890. order ID is 9623244425. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 0101 lincoln ave raleigh, wa 24934.
|
order_issue: manage_create
|
{"scenario": {"personal": {"account_id": "wjlvd8xkrn", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(525) 335-8890"}, "order": {"street_address": "0101 lincoln ave", "full_address": "0101 lincoln ave raleigh, wa 24934", "city": "raleigh", "num_products": "1", "order_id": "9623244425", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "wa", "zip_code": "24934"}, "product": {"names": ["guess shirt"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "Hi there"}, {"role": "assistant", "content": "Hi"}, {"role": "user", "content": "My name is Chloe Zhang"}, {"role": "assistant", "content": "Hello Chloe"}, {"role": "user", "content": "I wanted to add an item, a guess shirt to my order"}, {"role": "assistant", "content": "I would be happy to help."}, {"role": "user", "content": "It is an existing order and i forgot"}, {"role": "assistant", "content": "Let me pull up your account."}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "There you are. May I have your account id and order id?"}, {"role": "user", "content": "Account ID: WJLVD8XKRN"}, {"role": "user", "content": "Order ID: 9623244425"}, {"role": "assistant", "content": "Thank you. What is the current shipping status of your order?"}]
|
Delivered
| 8 |
Customer name is chloe zhang. membership level is gold. phone number is (525) 335-8890. order ID is 9623244425. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 0101 lincoln ave raleigh, wa 24934.
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order_issue: manage_create
|
{"scenario": {"personal": {"account_id": "wjlvd8xkrn", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(525) 335-8890"}, "order": {"street_address": "0101 lincoln ave", "full_address": "0101 lincoln ave raleigh, wa 24934", "city": "raleigh", "num_products": "1", "order_id": "9623244425", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "wa", "zip_code": "24934"}, "product": {"names": ["guess shirt"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "Hi there"}, {"role": "assistant", "content": "Hi"}, {"role": "user", "content": "My name is Chloe Zhang"}, {"role": "assistant", "content": "Hello Chloe"}, {"role": "user", "content": "I wanted to add an item, a guess shirt to my order"}, {"role": "assistant", "content": "I would be happy to help."}, {"role": "user", "content": "It is an existing order and i forgot"}, {"role": "assistant", "content": "Let me pull up your account."}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "There you are. May I have your account id and order id?"}, {"role": "user", "content": "Account ID: WJLVD8XKRN"}, {"role": "user", "content": "Order ID: 9623244425"}, {"role": "assistant", "content": "Thank you. What is the current shipping status of your order?"}, {"role": "user", "content": "Delivered"}, {"role": "assistant", "content": "May I have your membership level?"}]
|
gold
| 9 |
Customer name is chloe zhang. membership level is gold. phone number is (525) 335-8890. order ID is 9623244425. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 0101 lincoln ave raleigh, wa 24934.
|
order_issue: manage_create
|
{"scenario": {"personal": {"account_id": "wjlvd8xkrn", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(525) 335-8890"}, "order": {"street_address": "0101 lincoln ave", "full_address": "0101 lincoln ave raleigh, wa 24934", "city": "raleigh", "num_products": "1", "order_id": "9623244425", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "wa", "zip_code": "24934"}, "product": {"names": ["guess shirt"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "Hi there"}, {"role": "assistant", "content": "Hi"}, {"role": "user", "content": "My name is Chloe Zhang"}, {"role": "assistant", "content": "Hello Chloe"}, {"role": "user", "content": "I wanted to add an item, a guess shirt to my order"}, {"role": "assistant", "content": "I would be happy to help."}, {"role": "user", "content": "It is an existing order and i forgot"}, {"role": "assistant", "content": "Let me pull up your account."}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "There you are. May I have your account id and order id?"}, {"role": "user", "content": "Account ID: WJLVD8XKRN"}, {"role": "user", "content": "Order ID: 9623244425"}, {"role": "assistant", "content": "Thank you. What is the current shipping status of your order?"}, {"role": "user", "content": "Delivered"}, {"role": "assistant", "content": "May I have your membership level?"}, {"role": "user", "content": "gold"}, {"role": "assistant", "content": "The existing order should be delivered soon but I can get this new order out to you ASAP."}]
|
ok that would be great!
| 10 |
Customer name is chloe zhang. membership level is gold. phone number is (525) 335-8890. order ID is 9623244425. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 0101 lincoln ave raleigh, wa 24934.
|
order_issue: manage_create
|
{"scenario": {"personal": {"account_id": "wjlvd8xkrn", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(525) 335-8890"}, "order": {"street_address": "0101 lincoln ave", "full_address": "0101 lincoln ave raleigh, wa 24934", "city": "raleigh", "num_products": "1", "order_id": "9623244425", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "wa", "zip_code": "24934"}, "product": {"names": ["guess shirt"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "Hi there"}, {"role": "assistant", "content": "Hi"}, {"role": "user", "content": "My name is Chloe Zhang"}, {"role": "assistant", "content": "Hello Chloe"}, {"role": "user", "content": "I wanted to add an item, a guess shirt to my order"}, {"role": "assistant", "content": "I would be happy to help."}, {"role": "user", "content": "It is an existing order and i forgot"}, {"role": "assistant", "content": "Let me pull up your account."}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "There you are. May I have your account id and order id?"}, {"role": "user", "content": "Account ID: WJLVD8XKRN"}, {"role": "user", "content": "Order ID: 9623244425"}, {"role": "assistant", "content": "Thank you. What is the current shipping status of your order?"}, {"role": "user", "content": "Delivered"}, {"role": "assistant", "content": "May I have your membership level?"}, {"role": "user", "content": "gold"}, {"role": "assistant", "content": "The existing order should be delivered soon but I can get this new order out to you ASAP."}, {"role": "user", "content": "ok that would be great!"}]
|
thank you
| 11 |
Customer name is chloe zhang. membership level is gold. phone number is (525) 335-8890. order ID is 9623244425. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 0101 lincoln ave raleigh, wa 24934.
|
order_issue: manage_create
|
{"scenario": {"personal": {"account_id": "wjlvd8xkrn", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(525) 335-8890"}, "order": {"street_address": "0101 lincoln ave", "full_address": "0101 lincoln ave raleigh, wa 24934", "city": "raleigh", "num_products": "1", "order_id": "9623244425", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "wa", "zip_code": "24934"}, "product": {"names": ["guess shirt"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "Hi there"}, {"role": "assistant", "content": "Hi"}, {"role": "user", "content": "My name is Chloe Zhang"}, {"role": "assistant", "content": "Hello Chloe"}, {"role": "user", "content": "I wanted to add an item, a guess shirt to my order"}, {"role": "assistant", "content": "I would be happy to help."}, {"role": "user", "content": "It is an existing order and i forgot"}, {"role": "assistant", "content": "Let me pull up your account."}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "There you are. May I have your account id and order id?"}, {"role": "user", "content": "Account ID: WJLVD8XKRN"}, {"role": "user", "content": "Order ID: 9623244425"}, {"role": "assistant", "content": "Thank you. What is the current shipping status of your order?"}, {"role": "user", "content": "Delivered"}, {"role": "assistant", "content": "May I have your membership level?"}, {"role": "user", "content": "gold"}, {"role": "assistant", "content": "The existing order should be delivered soon but I can get this new order out to you ASAP."}, {"role": "user", "content": "ok that would be great!"}, {"role": "user", "content": "thank you"}, {"role": "assistant", "content": "What item again would you like to add?"}]
|
Guess shirt for $99
| 12 |
Customer name is chloe zhang. membership level is gold. phone number is (525) 335-8890. order ID is 9623244425. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 0101 lincoln ave raleigh, wa 24934.
|
order_issue: manage_create
|
{"scenario": {"personal": {"account_id": "wjlvd8xkrn", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(525) 335-8890"}, "order": {"street_address": "0101 lincoln ave", "full_address": "0101 lincoln ave raleigh, wa 24934", "city": "raleigh", "num_products": "1", "order_id": "9623244425", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "wa", "zip_code": "24934"}, "product": {"names": ["guess shirt"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "Hi there"}, {"role": "assistant", "content": "Hi"}, {"role": "user", "content": "My name is Chloe Zhang"}, {"role": "assistant", "content": "Hello Chloe"}, {"role": "user", "content": "I wanted to add an item, a guess shirt to my order"}, {"role": "assistant", "content": "I would be happy to help."}, {"role": "user", "content": "It is an existing order and i forgot"}, {"role": "assistant", "content": "Let me pull up your account."}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "There you are. May I have your account id and order id?"}, {"role": "user", "content": "Account ID: WJLVD8XKRN"}, {"role": "user", "content": "Order ID: 9623244425"}, {"role": "assistant", "content": "Thank you. What is the current shipping status of your order?"}, {"role": "user", "content": "Delivered"}, {"role": "assistant", "content": "May I have your membership level?"}, {"role": "user", "content": "gold"}, {"role": "assistant", "content": "The existing order should be delivered soon but I can get this new order out to you ASAP."}, {"role": "user", "content": "ok that would be great!"}, {"role": "user", "content": "thank you"}, {"role": "assistant", "content": "What item again would you like to add?"}, {"role": "user", "content": "Guess shirt for $99"}, {"role": "assistant", "content": "Well I have that ordered for you, should arrive very shorty. Is there anything else I may help you with today?"}]
|
Perfect! Thank you
| 13 |
Customer name is chloe zhang. membership level is gold. phone number is (525) 335-8890. order ID is 9623244425. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 0101 lincoln ave raleigh, wa 24934.
|
order_issue: manage_create
|
{"scenario": {"personal": {"account_id": "wjlvd8xkrn", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(525) 335-8890"}, "order": {"street_address": "0101 lincoln ave", "full_address": "0101 lincoln ave raleigh, wa 24934", "city": "raleigh", "num_products": "1", "order_id": "9623244425", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "wa", "zip_code": "24934"}, "product": {"names": ["guess shirt"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "Hi there"}, {"role": "assistant", "content": "Hi"}, {"role": "user", "content": "My name is Chloe Zhang"}, {"role": "assistant", "content": "Hello Chloe"}, {"role": "user", "content": "I wanted to add an item, a guess shirt to my order"}, {"role": "assistant", "content": "I would be happy to help."}, {"role": "user", "content": "It is an existing order and i forgot"}, {"role": "assistant", "content": "Let me pull up your account."}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "There you are. May I have your account id and order id?"}, {"role": "user", "content": "Account ID: WJLVD8XKRN"}, {"role": "user", "content": "Order ID: 9623244425"}, {"role": "assistant", "content": "Thank you. What is the current shipping status of your order?"}, {"role": "user", "content": "Delivered"}, {"role": "assistant", "content": "May I have your membership level?"}, {"role": "user", "content": "gold"}, {"role": "assistant", "content": "The existing order should be delivered soon but I can get this new order out to you ASAP."}, {"role": "user", "content": "ok that would be great!"}, {"role": "user", "content": "thank you"}, {"role": "assistant", "content": "What item again would you like to add?"}, {"role": "user", "content": "Guess shirt for $99"}, {"role": "assistant", "content": "Well I have that ordered for you, should arrive very shorty. Is there anything else I may help you with today?"}, {"role": "user", "content": "Perfect! Thank you"}, {"role": "assistant", "content": "Thank you for contacting AcmeCorp, please be safe and stay well."}]
|
you too
| 14 |
Customer name is chloe zhang. membership level is gold. phone number is (647) 679-0910. delivery address is 0224 circle drive la fayette, wa 1121.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(647) 679-0910", "security_answer": "singh"}, "order": {"street_address": "0224 circle drive", "full_address": "0224 circle drive la fayette, wa 1121", "city": "la fayette", "state": "wa", "zip_code": "1121"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "chloe zhang", "member_level": "gold"}
|
[]
|
Hi
| 1 |
Customer name is chloe zhang. membership level is gold. phone number is (647) 679-0910. delivery address is 0224 circle drive la fayette, wa 1121.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(647) 679-0910", "security_answer": "singh"}, "order": {"street_address": "0224 circle drive", "full_address": "0224 circle drive la fayette, wa 1121", "city": "la fayette", "state": "wa", "zip_code": "1121"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hello"}]
|
I forgot my password
| 2 |
Customer name is chloe zhang. membership level is gold. phone number is (647) 679-0910. delivery address is 0224 circle drive la fayette, wa 1121.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(647) 679-0910", "security_answer": "singh"}, "order": {"street_address": "0224 circle drive", "full_address": "0224 circle drive la fayette, wa 1121", "city": "la fayette", "state": "wa", "zip_code": "1121"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hello"}, {"role": "user", "content": "I forgot my password"}, {"role": "assistant", "content": "Give me your full name"}, {"role": "assistant", "content": "And your username too"}]
|
Chloe Zhang
| 3 |
Customer name is chloe zhang. membership level is gold. phone number is (647) 679-0910. delivery address is 0224 circle drive la fayette, wa 1121.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(647) 679-0910", "security_answer": "singh"}, "order": {"street_address": "0224 circle drive", "full_address": "0224 circle drive la fayette, wa 1121", "city": "la fayette", "state": "wa", "zip_code": "1121"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hello"}, {"role": "user", "content": "I forgot my password"}, {"role": "assistant", "content": "Give me your full name"}, {"role": "assistant", "content": "And your username too"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Your username"}, {"role": "assistant", "content": "Are you there?"}]
|
Hi
| 4 |
Customer name is chloe zhang. membership level is gold. phone number is (647) 679-0910. delivery address is 0224 circle drive la fayette, wa 1121.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(647) 679-0910", "security_answer": "singh"}, "order": {"street_address": "0224 circle drive", "full_address": "0224 circle drive la fayette, wa 1121", "city": "la fayette", "state": "wa", "zip_code": "1121"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hello"}, {"role": "user", "content": "I forgot my password"}, {"role": "assistant", "content": "Give me your full name"}, {"role": "assistant", "content": "And your username too"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Your username"}, {"role": "assistant", "content": "Are you there?"}, {"role": "user", "content": "Hi"}]
|
not sure what my username is
| 5 |
Customer name is chloe zhang. membership level is gold. phone number is (647) 679-0910. delivery address is 0224 circle drive la fayette, wa 1121.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(647) 679-0910", "security_answer": "singh"}, "order": {"street_address": "0224 circle drive", "full_address": "0224 circle drive la fayette, wa 1121", "city": "la fayette", "state": "wa", "zip_code": "1121"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hello"}, {"role": "user", "content": "I forgot my password"}, {"role": "assistant", "content": "Give me your full name"}, {"role": "assistant", "content": "And your username too"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Your username"}, {"role": "assistant", "content": "Are you there?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "not sure what my username is"}]
|
Can you get it from my name?
| 6 |
Customer name is chloe zhang. membership level is gold. phone number is (647) 679-0910. delivery address is 0224 circle drive la fayette, wa 1121.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(647) 679-0910", "security_answer": "singh"}, "order": {"street_address": "0224 circle drive", "full_address": "0224 circle drive la fayette, wa 1121", "city": "la fayette", "state": "wa", "zip_code": "1121"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hello"}, {"role": "user", "content": "I forgot my password"}, {"role": "assistant", "content": "Give me your full name"}, {"role": "assistant", "content": "And your username too"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Your username"}, {"role": "assistant", "content": "Are you there?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "not sure what my username is"}, {"role": "user", "content": "Can you get it from my name?"}, {"role": "assistant", "content": "No"}]
|
I have my security answer
| 7 |
Customer name is chloe zhang. membership level is gold. phone number is (647) 679-0910. delivery address is 0224 circle drive la fayette, wa 1121.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(647) 679-0910", "security_answer": "singh"}, "order": {"street_address": "0224 circle drive", "full_address": "0224 circle drive la fayette, wa 1121", "city": "la fayette", "state": "wa", "zip_code": "1121"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hello"}, {"role": "user", "content": "I forgot my password"}, {"role": "assistant", "content": "Give me your full name"}, {"role": "assistant", "content": "And your username too"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Your username"}, {"role": "assistant", "content": "Are you there?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "not sure what my username is"}, {"role": "user", "content": "Can you get it from my name?"}, {"role": "assistant", "content": "No"}, {"role": "user", "content": "I have my security answer"}]
|
i can look it up
| 8 |
Customer name is chloe zhang. membership level is gold. phone number is (647) 679-0910. delivery address is 0224 circle drive la fayette, wa 1121.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(647) 679-0910", "security_answer": "singh"}, "order": {"street_address": "0224 circle drive", "full_address": "0224 circle drive la fayette, wa 1121", "city": "la fayette", "state": "wa", "zip_code": "1121"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hello"}, {"role": "user", "content": "I forgot my password"}, {"role": "assistant", "content": "Give me your full name"}, {"role": "assistant", "content": "And your username too"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Your username"}, {"role": "assistant", "content": "Are you there?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "not sure what my username is"}, {"role": "user", "content": "Can you get it from my name?"}, {"role": "assistant", "content": "No"}, {"role": "user", "content": "I have my security answer"}, {"role": "user", "content": "i can look it up"}, {"role": "assistant", "content": "Do you have a pin number or answer to security question?"}, {"role": "assistant", "content": "give me the answer"}]
|
Singh
| 9 |
Customer name is chloe zhang. membership level is gold. phone number is (647) 679-0910. delivery address is 0224 circle drive la fayette, wa 1121.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(647) 679-0910", "security_answer": "singh"}, "order": {"street_address": "0224 circle drive", "full_address": "0224 circle drive la fayette, wa 1121", "city": "la fayette", "state": "wa", "zip_code": "1121"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hello"}, {"role": "user", "content": "I forgot my password"}, {"role": "assistant", "content": "Give me your full name"}, {"role": "assistant", "content": "And your username too"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Your username"}, {"role": "assistant", "content": "Are you there?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "not sure what my username is"}, {"role": "user", "content": "Can you get it from my name?"}, {"role": "assistant", "content": "No"}, {"role": "user", "content": "I have my security answer"}, {"role": "user", "content": "i can look it up"}, {"role": "assistant", "content": "Do you have a pin number or answer to security question?"}, {"role": "assistant", "content": "give me the answer"}, {"role": "user", "content": "Singh"}, {"role": "assistant", "content": "This is your new password: o144z4icju9"}]
|
Thank you
| 10 |
Customer name is norman bouchard. membership level is bronze. phone number is (719) 650-7219. delivery address is 7045 1st ave san mateo, ca 6825.
|
storewide_query: policy_1
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "bronze", "phone": "(719) 650-7219"}, "order": {"street_address": "7045 1st ave", "full_address": "7045 1st ave san mateo, ca 6825", "city": "san mateo", "state": "ca", "zip_code": "6825"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_1"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_1", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Good afternoon, How can i help you."}]
|
Hello, I would like to know the return policy of your site
| 1 |
Customer name is norman bouchard. membership level is bronze. phone number is (719) 650-7219. delivery address is 7045 1st ave san mateo, ca 6825.
|
storewide_query: policy_1
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "bronze", "phone": "(719) 650-7219"}, "order": {"street_address": "7045 1st ave", "full_address": "7045 1st ave san mateo, ca 6825", "city": "san mateo", "state": "ca", "zip_code": "6825"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_1"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_1", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Good afternoon, How can i help you."}, {"role": "user", "content": "Hello, I would like to know the return policy of your site"}, {"role": "assistant", "content": "Ok, one moment please"}, {"role": "assistant", "content": "Do you have a problem with a product?"}]
|
No, I am thinking about buying a product. But want to check if you guys allow returns.
| 2 |
Customer name is norman bouchard. membership level is bronze. phone number is (719) 650-7219. delivery address is 7045 1st ave san mateo, ca 6825.
|
storewide_query: policy_1
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "bronze", "phone": "(719) 650-7219"}, "order": {"street_address": "7045 1st ave", "full_address": "7045 1st ave san mateo, ca 6825", "city": "san mateo", "state": "ca", "zip_code": "6825"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_1"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_1", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Good afternoon, How can i help you."}, {"role": "user", "content": "Hello, I would like to know the return policy of your site"}, {"role": "assistant", "content": "Ok, one moment please"}, {"role": "assistant", "content": "Do you have a problem with a product?"}, {"role": "user", "content": "No, I am thinking about buying a product. But want to check if you guys allow returns."}, {"role": "assistant", "content": "Yes, we have a refund option if that is what you need to know. ^^"}]
|
Okay, That is great. Thanks for the answer
| 3 |
Customer name is norman bouchard. membership level is bronze. phone number is (719) 650-7219. delivery address is 7045 1st ave san mateo, ca 6825.
|
storewide_query: policy_1
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "bronze", "phone": "(719) 650-7219"}, "order": {"street_address": "7045 1st ave", "full_address": "7045 1st ave san mateo, ca 6825", "city": "san mateo", "state": "ca", "zip_code": "6825"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_1"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_1", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Good afternoon, How can i help you."}, {"role": "user", "content": "Hello, I would like to know the return policy of your site"}, {"role": "assistant", "content": "Ok, one moment please"}, {"role": "assistant", "content": "Do you have a problem with a product?"}, {"role": "user", "content": "No, I am thinking about buying a product. But want to check if you guys allow returns."}, {"role": "assistant", "content": "Yes, we have a refund option if that is what you need to know. ^^"}, {"role": "user", "content": "Okay, That is great. Thanks for the answer"}, {"role": "assistant", "content": "Anything else you need friend?"}]
|
That's all I wanted to know .
| 4 |
Customer name is norman bouchard. membership level is bronze. phone number is (719) 650-7219. delivery address is 7045 1st ave san mateo, ca 6825.
|
storewide_query: policy_1
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "bronze", "phone": "(719) 650-7219"}, "order": {"street_address": "7045 1st ave", "full_address": "7045 1st ave san mateo, ca 6825", "city": "san mateo", "state": "ca", "zip_code": "6825"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_1"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_1", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Good afternoon, How can i help you."}, {"role": "user", "content": "Hello, I would like to know the return policy of your site"}, {"role": "assistant", "content": "Ok, one moment please"}, {"role": "assistant", "content": "Do you have a problem with a product?"}, {"role": "user", "content": "No, I am thinking about buying a product. But want to check if you guys allow returns."}, {"role": "assistant", "content": "Yes, we have a refund option if that is what you need to know. ^^"}, {"role": "user", "content": "Okay, That is great. Thanks for the answer"}, {"role": "assistant", "content": "Anything else you need friend?"}, {"role": "user", "content": "That's all I wanted to know ."}, {"role": "assistant", "content": "Ok I see, a pleasure to help you then."}, {"role": "assistant", "content": "Have a nice day"}]
|
You too!
| 5 |
Customer name is albert sanders. membership level is bronze. email is alberts0@email.com. phone number is (217) 909-9674. order ID is 5790454190. purchase date was 2019-12-29. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. payment method is paypal. delivery address is 0252 lexington ave brighton, ny 81261.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "alberts0@email.com", "member_level": "bronze", "phone": "(217) 909-9674", "username": "alberts0"}, "order": {"street_address": "0252 lexington ave", "full_address": "0252 lexington ave brighton, ny 81261", "city": "brighton", "num_products": "1", "order_id": "5790454190", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2019-12-29", "state": "ny", "zip_code": "81261"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello"}]
|
I would like to return an item because it is the wrong size
| 1 |
Customer name is albert sanders. membership level is bronze. email is alberts0@email.com. phone number is (217) 909-9674. order ID is 5790454190. purchase date was 2019-12-29. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. payment method is paypal. delivery address is 0252 lexington ave brighton, ny 81261.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "alberts0@email.com", "member_level": "bronze", "phone": "(217) 909-9674", "username": "alberts0"}, "order": {"street_address": "0252 lexington ave", "full_address": "0252 lexington ave brighton, ny 81261", "city": "brighton", "num_products": "1", "order_id": "5790454190", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2019-12-29", "state": "ny", "zip_code": "81261"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello"}, {"role": "user", "content": "I would like to return an item because it is the wrong size"}, {"role": "assistant", "content": "Give me your full name"}]
|
Albert Sanders
| 2 |
Customer name is albert sanders. membership level is bronze. email is alberts0@email.com. phone number is (217) 909-9674. order ID is 5790454190. purchase date was 2019-12-29. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. payment method is paypal. delivery address is 0252 lexington ave brighton, ny 81261.
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product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "alberts0@email.com", "member_level": "bronze", "phone": "(217) 909-9674", "username": "alberts0"}, "order": {"street_address": "0252 lexington ave", "full_address": "0252 lexington ave brighton, ny 81261", "city": "brighton", "num_products": "1", "order_id": "5790454190", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2019-12-29", "state": "ny", "zip_code": "81261"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello"}, {"role": "user", "content": "I would like to return an item because it is the wrong size"}, {"role": "assistant", "content": "Give me your full name"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "I need your username, email address and order id for verification"}]
|
Username: alberts0
| 3 |
Customer name is albert sanders. membership level is bronze. email is alberts0@email.com. phone number is (217) 909-9674. order ID is 5790454190. purchase date was 2019-12-29. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. payment method is paypal. delivery address is 0252 lexington ave brighton, ny 81261.
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product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "alberts0@email.com", "member_level": "bronze", "phone": "(217) 909-9674", "username": "alberts0"}, "order": {"street_address": "0252 lexington ave", "full_address": "0252 lexington ave brighton, ny 81261", "city": "brighton", "num_products": "1", "order_id": "5790454190", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2019-12-29", "state": "ny", "zip_code": "81261"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello"}, {"role": "user", "content": "I would like to return an item because it is the wrong size"}, {"role": "assistant", "content": "Give me your full name"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "I need your username, email address and order id for verification"}, {"role": "user", "content": "Username: alberts0"}]
|
Email Address: alberts0@email.com
| 4 |
Customer name is albert sanders. membership level is bronze. email is alberts0@email.com. phone number is (217) 909-9674. order ID is 5790454190. purchase date was 2019-12-29. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. payment method is paypal. delivery address is 0252 lexington ave brighton, ny 81261.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "alberts0@email.com", "member_level": "bronze", "phone": "(217) 909-9674", "username": "alberts0"}, "order": {"street_address": "0252 lexington ave", "full_address": "0252 lexington ave brighton, ny 81261", "city": "brighton", "num_products": "1", "order_id": "5790454190", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2019-12-29", "state": "ny", "zip_code": "81261"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello"}, {"role": "user", "content": "I would like to return an item because it is the wrong size"}, {"role": "assistant", "content": "Give me your full name"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "I need your username, email address and order id for verification"}, {"role": "user", "content": "Username: alberts0"}, {"role": "user", "content": "Email Address: alberts0@email.com"}]
|
Order ID: 5790454190
| 5 |
Customer name is albert sanders. membership level is bronze. email is alberts0@email.com. phone number is (217) 909-9674. order ID is 5790454190. purchase date was 2019-12-29. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. payment method is paypal. delivery address is 0252 lexington ave brighton, ny 81261.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "alberts0@email.com", "member_level": "bronze", "phone": "(217) 909-9674", "username": "alberts0"}, "order": {"street_address": "0252 lexington ave", "full_address": "0252 lexington ave brighton, ny 81261", "city": "brighton", "num_products": "1", "order_id": "5790454190", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2019-12-29", "state": "ny", "zip_code": "81261"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello"}, {"role": "user", "content": "I would like to return an item because it is the wrong size"}, {"role": "assistant", "content": "Give me your full name"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "I need your username, email address and order id for verification"}, {"role": "user", "content": "Username: alberts0"}, {"role": "user", "content": "Email Address: alberts0@email.com"}, {"role": "user", "content": "Order ID: 5790454190"}, {"role": "assistant", "content": "Purchase validated"}, {"role": "assistant", "content": "What is your membership level?"}]
|
okay
| 6 |
Customer name is albert sanders. membership level is bronze. email is alberts0@email.com. phone number is (217) 909-9674. order ID is 5790454190. purchase date was 2019-12-29. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. payment method is paypal. delivery address is 0252 lexington ave brighton, ny 81261.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "alberts0@email.com", "member_level": "bronze", "phone": "(217) 909-9674", "username": "alberts0"}, "order": {"street_address": "0252 lexington ave", "full_address": "0252 lexington ave brighton, ny 81261", "city": "brighton", "num_products": "1", "order_id": "5790454190", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2019-12-29", "state": "ny", "zip_code": "81261"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello"}, {"role": "user", "content": "I would like to return an item because it is the wrong size"}, {"role": "assistant", "content": "Give me your full name"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "I need your username, email address and order id for verification"}, {"role": "user", "content": "Username: alberts0"}, {"role": "user", "content": "Email Address: alberts0@email.com"}, {"role": "user", "content": "Order ID: 5790454190"}, {"role": "assistant", "content": "Purchase validated"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "okay"}]
|
Bronze
| 7 |
Customer name is albert sanders. membership level is bronze. email is alberts0@email.com. phone number is (217) 909-9674. order ID is 5790454190. purchase date was 2019-12-29. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. payment method is paypal. delivery address is 0252 lexington ave brighton, ny 81261.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "alberts0@email.com", "member_level": "bronze", "phone": "(217) 909-9674", "username": "alberts0"}, "order": {"street_address": "0252 lexington ave", "full_address": "0252 lexington ave brighton, ny 81261", "city": "brighton", "num_products": "1", "order_id": "5790454190", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2019-12-29", "state": "ny", "zip_code": "81261"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello"}, {"role": "user", "content": "I would like to return an item because it is the wrong size"}, {"role": "assistant", "content": "Give me your full name"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "I need your username, email address and order id for verification"}, {"role": "user", "content": "Username: alberts0"}, {"role": "user", "content": "Email Address: alberts0@email.com"}, {"role": "user", "content": "Order ID: 5790454190"}, {"role": "assistant", "content": "Purchase validated"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "okay"}, {"role": "user", "content": "Bronze"}, {"role": "assistant", "content": "What is the purchase date?"}]
|
2019-12-29
| 8 |
Customer name is albert sanders. membership level is bronze. email is alberts0@email.com. phone number is (217) 909-9674. order ID is 5790454190. purchase date was 2019-12-29. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. payment method is paypal. delivery address is 0252 lexington ave brighton, ny 81261.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "alberts0@email.com", "member_level": "bronze", "phone": "(217) 909-9674", "username": "alberts0"}, "order": {"street_address": "0252 lexington ave", "full_address": "0252 lexington ave brighton, ny 81261", "city": "brighton", "num_products": "1", "order_id": "5790454190", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2019-12-29", "state": "ny", "zip_code": "81261"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello"}, {"role": "user", "content": "I would like to return an item because it is the wrong size"}, {"role": "assistant", "content": "Give me your full name"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "I need your username, email address and order id for verification"}, {"role": "user", "content": "Username: alberts0"}, {"role": "user", "content": "Email Address: alberts0@email.com"}, {"role": "user", "content": "Order ID: 5790454190"}, {"role": "assistant", "content": "Purchase validated"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "okay"}, {"role": "user", "content": "Bronze"}, {"role": "assistant", "content": "What is the purchase date?"}, {"role": "user", "content": " 2019-12-29"}, {"role": "assistant", "content": "This is more than 90 days. I will need something else to qualify you for return"}, {"role": "assistant", "content": "Do you have the receipt or original package?"}]
|
ok
| 9 |
Customer name is albert sanders. membership level is bronze. email is alberts0@email.com. phone number is (217) 909-9674. order ID is 5790454190. purchase date was 2019-12-29. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. payment method is paypal. delivery address is 0252 lexington ave brighton, ny 81261.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "alberts0@email.com", "member_level": "bronze", "phone": "(217) 909-9674", "username": "alberts0"}, "order": {"street_address": "0252 lexington ave", "full_address": "0252 lexington ave brighton, ny 81261", "city": "brighton", "num_products": "1", "order_id": "5790454190", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2019-12-29", "state": "ny", "zip_code": "81261"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello"}, {"role": "user", "content": "I would like to return an item because it is the wrong size"}, {"role": "assistant", "content": "Give me your full name"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "I need your username, email address and order id for verification"}, {"role": "user", "content": "Username: alberts0"}, {"role": "user", "content": "Email Address: alberts0@email.com"}, {"role": "user", "content": "Order ID: 5790454190"}, {"role": "assistant", "content": "Purchase validated"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "okay"}, {"role": "user", "content": "Bronze"}, {"role": "assistant", "content": "What is the purchase date?"}, {"role": "user", "content": " 2019-12-29"}, {"role": "assistant", "content": "This is more than 90 days. I will need something else to qualify you for return"}, {"role": "assistant", "content": "Do you have the receipt or original package?"}, {"role": "user", "content": "ok"}]
|
no i do noy
| 10 |
Customer name is albert sanders. membership level is bronze. email is alberts0@email.com. phone number is (217) 909-9674. order ID is 5790454190. purchase date was 2019-12-29. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. payment method is paypal. delivery address is 0252 lexington ave brighton, ny 81261.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "alberts0@email.com", "member_level": "bronze", "phone": "(217) 909-9674", "username": "alberts0"}, "order": {"street_address": "0252 lexington ave", "full_address": "0252 lexington ave brighton, ny 81261", "city": "brighton", "num_products": "1", "order_id": "5790454190", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2019-12-29", "state": "ny", "zip_code": "81261"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello"}, {"role": "user", "content": "I would like to return an item because it is the wrong size"}, {"role": "assistant", "content": "Give me your full name"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "I need your username, email address and order id for verification"}, {"role": "user", "content": "Username: alberts0"}, {"role": "user", "content": "Email Address: alberts0@email.com"}, {"role": "user", "content": "Order ID: 5790454190"}, {"role": "assistant", "content": "Purchase validated"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "okay"}, {"role": "user", "content": "Bronze"}, {"role": "assistant", "content": "What is the purchase date?"}, {"role": "user", "content": " 2019-12-29"}, {"role": "assistant", "content": "This is more than 90 days. I will need something else to qualify you for return"}, {"role": "assistant", "content": "Do you have the receipt or original package?"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "no i do noy"}]
|
not
| 11 |
Customer name is albert sanders. membership level is bronze. email is alberts0@email.com. phone number is (217) 909-9674. order ID is 5790454190. purchase date was 2019-12-29. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. payment method is paypal. delivery address is 0252 lexington ave brighton, ny 81261.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "alberts0@email.com", "member_level": "bronze", "phone": "(217) 909-9674", "username": "alberts0"}, "order": {"street_address": "0252 lexington ave", "full_address": "0252 lexington ave brighton, ny 81261", "city": "brighton", "num_products": "1", "order_id": "5790454190", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2019-12-29", "state": "ny", "zip_code": "81261"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello"}, {"role": "user", "content": "I would like to return an item because it is the wrong size"}, {"role": "assistant", "content": "Give me your full name"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "I need your username, email address and order id for verification"}, {"role": "user", "content": "Username: alberts0"}, {"role": "user", "content": "Email Address: alberts0@email.com"}, {"role": "user", "content": "Order ID: 5790454190"}, {"role": "assistant", "content": "Purchase validated"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "okay"}, {"role": "user", "content": "Bronze"}, {"role": "assistant", "content": "What is the purchase date?"}, {"role": "user", "content": " 2019-12-29"}, {"role": "assistant", "content": "This is more than 90 days. I will need something else to qualify you for return"}, {"role": "assistant", "content": "Do you have the receipt or original package?"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "no i do noy"}, {"role": "user", "content": "not"}, {"role": "assistant", "content": "Ohh.. I am sorry but you can't return the item"}]
|
ok, i understand
| 12 |
Customer name is albert sanders. membership level is bronze. email is alberts0@email.com. phone number is (217) 909-9674. order ID is 5790454190. purchase date was 2019-12-29. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. payment method is paypal. delivery address is 0252 lexington ave brighton, ny 81261.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "alberts0@email.com", "member_level": "bronze", "phone": "(217) 909-9674", "username": "alberts0"}, "order": {"street_address": "0252 lexington ave", "full_address": "0252 lexington ave brighton, ny 81261", "city": "brighton", "num_products": "1", "order_id": "5790454190", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2019-12-29", "state": "ny", "zip_code": "81261"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello"}, {"role": "user", "content": "I would like to return an item because it is the wrong size"}, {"role": "assistant", "content": "Give me your full name"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "I need your username, email address and order id for verification"}, {"role": "user", "content": "Username: alberts0"}, {"role": "user", "content": "Email Address: alberts0@email.com"}, {"role": "user", "content": "Order ID: 5790454190"}, {"role": "assistant", "content": "Purchase validated"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "okay"}, {"role": "user", "content": "Bronze"}, {"role": "assistant", "content": "What is the purchase date?"}, {"role": "user", "content": " 2019-12-29"}, {"role": "assistant", "content": "This is more than 90 days. I will need something else to qualify you for return"}, {"role": "assistant", "content": "Do you have the receipt or original package?"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "no i do noy"}, {"role": "user", "content": "not"}, {"role": "assistant", "content": "Ohh.. I am sorry but you can't return the item"}, {"role": "user", "content": "ok, i understand"}, {"role": "assistant", "content": "Sorry for the inconvenience"}]
|
its okay
| 13 |
Customer name is albert sanders. membership level is bronze. email is alberts0@email.com. phone number is (217) 909-9674. order ID is 5790454190. purchase date was 2019-12-29. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. payment method is paypal. delivery address is 0252 lexington ave brighton, ny 81261.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "alberts0@email.com", "member_level": "bronze", "phone": "(217) 909-9674", "username": "alberts0"}, "order": {"street_address": "0252 lexington ave", "full_address": "0252 lexington ave brighton, ny 81261", "city": "brighton", "num_products": "1", "order_id": "5790454190", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2019-12-29", "state": "ny", "zip_code": "81261"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello"}, {"role": "user", "content": "I would like to return an item because it is the wrong size"}, {"role": "assistant", "content": "Give me your full name"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "I need your username, email address and order id for verification"}, {"role": "user", "content": "Username: alberts0"}, {"role": "user", "content": "Email Address: alberts0@email.com"}, {"role": "user", "content": "Order ID: 5790454190"}, {"role": "assistant", "content": "Purchase validated"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "okay"}, {"role": "user", "content": "Bronze"}, {"role": "assistant", "content": "What is the purchase date?"}, {"role": "user", "content": " 2019-12-29"}, {"role": "assistant", "content": "This is more than 90 days. I will need something else to qualify you for return"}, {"role": "assistant", "content": "Do you have the receipt or original package?"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "no i do noy"}, {"role": "user", "content": "not"}, {"role": "assistant", "content": "Ohh.. I am sorry but you can't return the item"}, {"role": "user", "content": "ok, i understand"}, {"role": "assistant", "content": "Sorry for the inconvenience"}, {"role": "user", "content": "its okay"}, {"role": "assistant", "content": "Will this be all for today?"}]
|
yes
| 14 |
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