context
stringlengths 136
615
| goal
stringclasses 96
values | metadata
stringlengths 524
1.21k
| message_history
stringlengths 2
4.85k
| output
stringlengths 1
250
| turn
int64 1
39
|
|---|---|---|---|---|---|
Customer name is albert sanders. membership level is guest. email is albertsanders183@email.com. phone number is (713) 364-1692. order ID is 8944730828. purchase date was 2019-09-05. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 7977 kennedy st la fayette, ny 66710.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "wb6pgyr7zv", "customer_name": "albert sanders", "email": "albertsanders183@email.com", "member_level": "guest", "phone": "(713) 364-1692", "username": "albertsanders183"}, "order": {"street_address": "7977 kennedy st", "full_address": "7977 kennedy st la fayette, ny 66710", "city": "la fayette", "num_products": "1", "order_id": "8944730828", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2019-09-05", "shipping_status": "order received", "state": "ny", "zip_code": "66710"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [54]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "albert sanders", "member_level": "guest"}
|
[{"role": "assistant", "content": "welcome! how may i help?"}, {"role": "user", "content": "Hi, can you confirm the shipping date of my order. My email says something then what I thought i was getting."}, {"role": "assistant", "content": "you know, that happens sometimes. let me check for you."}, {"role": "assistant", "content": "what is your name please?"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "can I have your account & order IDs please"}, {"role": "user", "content": "WB6PGYR7ZV"}, {"role": "user", "content": "Order ID: 8944730828"}, {"role": "assistant", "content": "ok let me check the order now that the system has found your account."}, {"role": "assistant", "content": "what is your username & email please"}, {"role": "user", "content": "albertsanders183"}]
|
albertsanders183@email.com
| 6 |
Customer name is albert sanders. membership level is guest. email is albertsanders183@email.com. phone number is (713) 364-1692. order ID is 8944730828. purchase date was 2019-09-05. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 7977 kennedy st la fayette, ny 66710.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "wb6pgyr7zv", "customer_name": "albert sanders", "email": "albertsanders183@email.com", "member_level": "guest", "phone": "(713) 364-1692", "username": "albertsanders183"}, "order": {"street_address": "7977 kennedy st", "full_address": "7977 kennedy st la fayette, ny 66710", "city": "la fayette", "num_products": "1", "order_id": "8944730828", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2019-09-05", "shipping_status": "order received", "state": "ny", "zip_code": "66710"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [54]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "albert sanders", "member_level": "guest"}
|
[{"role": "assistant", "content": "welcome! how may i help?"}, {"role": "user", "content": "Hi, can you confirm the shipping date of my order. My email says something then what I thought i was getting."}, {"role": "assistant", "content": "you know, that happens sometimes. let me check for you."}, {"role": "assistant", "content": "what is your name please?"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "can I have your account & order IDs please"}, {"role": "user", "content": "WB6PGYR7ZV"}, {"role": "user", "content": "Order ID: 8944730828"}, {"role": "assistant", "content": "ok let me check the order now that the system has found your account."}, {"role": "assistant", "content": "what is your username & email please"}, {"role": "user", "content": "albertsanders183"}, {"role": "user", "content": "albertsanders183@email.com"}, {"role": "assistant", "content": "OK, as I suspected, that email was nonsense, and your order should arrive as expected"}, {"role": "assistant", "content": "sorry about that"}, {"role": "assistant", "content": "is there anything else?"}]
|
thank you for verifying
| 7 |
Customer name is albert sanders. membership level is guest. email is albertsanders183@email.com. phone number is (713) 364-1692. order ID is 8944730828. purchase date was 2019-09-05. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 7977 kennedy st la fayette, ny 66710.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "wb6pgyr7zv", "customer_name": "albert sanders", "email": "albertsanders183@email.com", "member_level": "guest", "phone": "(713) 364-1692", "username": "albertsanders183"}, "order": {"street_address": "7977 kennedy st", "full_address": "7977 kennedy st la fayette, ny 66710", "city": "la fayette", "num_products": "1", "order_id": "8944730828", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2019-09-05", "shipping_status": "order received", "state": "ny", "zip_code": "66710"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [54]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "albert sanders", "member_level": "guest"}
|
[{"role": "assistant", "content": "welcome! how may i help?"}, {"role": "user", "content": "Hi, can you confirm the shipping date of my order. My email says something then what I thought i was getting."}, {"role": "assistant", "content": "you know, that happens sometimes. let me check for you."}, {"role": "assistant", "content": "what is your name please?"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "can I have your account & order IDs please"}, {"role": "user", "content": "WB6PGYR7ZV"}, {"role": "user", "content": "Order ID: 8944730828"}, {"role": "assistant", "content": "ok let me check the order now that the system has found your account."}, {"role": "assistant", "content": "what is your username & email please"}, {"role": "user", "content": "albertsanders183"}, {"role": "user", "content": "albertsanders183@email.com"}, {"role": "assistant", "content": "OK, as I suspected, that email was nonsense, and your order should arrive as expected"}, {"role": "assistant", "content": "sorry about that"}, {"role": "assistant", "content": "is there anything else?"}, {"role": "user", "content": "thank you for verifying"}, {"role": "assistant", "content": "no problem"}, {"role": "assistant", "content": "good that you checked"}, {"role": "assistant", "content": "if there is nothing else?"}]
|
that is all
| 8 |
Customer name is crystal minh. membership level is silver. email is cm010224@email.com. phone number is (651) 972-1617. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 6669 lincoln ave jacksonville, mi 88309.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "cm010224@email.com", "member_level": "silver", "phone": "(651) 972-1617", "username": "cm010224"}, "order": {"street_address": "6669 lincoln ave", "full_address": "6669 lincoln ave jacksonville, mi 88309", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "mi", "zip_code": "88309"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [84]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 13, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "hello, how can i help you"}]
|
Hi! I want to buy something but my cart will not update
| 1 |
Customer name is crystal minh. membership level is silver. email is cm010224@email.com. phone number is (651) 972-1617. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 6669 lincoln ave jacksonville, mi 88309.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "cm010224@email.com", "member_level": "silver", "phone": "(651) 972-1617", "username": "cm010224"}, "order": {"street_address": "6669 lincoln ave", "full_address": "6669 lincoln ave jacksonville, mi 88309", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "mi", "zip_code": "88309"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [84]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 13, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "hello, how can i help you"}, {"role": "user", "content": "Hi! I want to buy something but my cart will not update"}, {"role": "assistant", "content": "I will be happy to help you with that. First try to refresh the page and try to add it again"}]
|
ok hold on
| 2 |
Customer name is crystal minh. membership level is silver. email is cm010224@email.com. phone number is (651) 972-1617. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 6669 lincoln ave jacksonville, mi 88309.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "cm010224@email.com", "member_level": "silver", "phone": "(651) 972-1617", "username": "cm010224"}, "order": {"street_address": "6669 lincoln ave", "full_address": "6669 lincoln ave jacksonville, mi 88309", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "mi", "zip_code": "88309"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [84]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 13, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "hello, how can i help you"}, {"role": "user", "content": "Hi! I want to buy something but my cart will not update"}, {"role": "assistant", "content": "I will be happy to help you with that. First try to refresh the page and try to add it again"}, {"role": "user", "content": "ok hold on"}]
|
that did not work
| 3 |
Customer name is crystal minh. membership level is silver. email is cm010224@email.com. phone number is (651) 972-1617. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 6669 lincoln ave jacksonville, mi 88309.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "cm010224@email.com", "member_level": "silver", "phone": "(651) 972-1617", "username": "cm010224"}, "order": {"street_address": "6669 lincoln ave", "full_address": "6669 lincoln ave jacksonville, mi 88309", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "mi", "zip_code": "88309"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [84]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 13, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "hello, how can i help you"}, {"role": "user", "content": "Hi! I want to buy something but my cart will not update"}, {"role": "assistant", "content": "I will be happy to help you with that. First try to refresh the page and try to add it again"}, {"role": "user", "content": "ok hold on"}, {"role": "user", "content": "that did not work"}, {"role": "assistant", "content": "Okay, now try to log out and back in and try again"}]
|
one second. let me try
| 4 |
Customer name is crystal minh. membership level is silver. email is cm010224@email.com. phone number is (651) 972-1617. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 6669 lincoln ave jacksonville, mi 88309.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "cm010224@email.com", "member_level": "silver", "phone": "(651) 972-1617", "username": "cm010224"}, "order": {"street_address": "6669 lincoln ave", "full_address": "6669 lincoln ave jacksonville, mi 88309", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "mi", "zip_code": "88309"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [84]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 13, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "hello, how can i help you"}, {"role": "user", "content": "Hi! I want to buy something but my cart will not update"}, {"role": "assistant", "content": "I will be happy to help you with that. First try to refresh the page and try to add it again"}, {"role": "user", "content": "ok hold on"}, {"role": "user", "content": "that did not work"}, {"role": "assistant", "content": "Okay, now try to log out and back in and try again"}, {"role": "user", "content": "one second. let me try"}]
|
that worked. thank you
| 5 |
Customer name is crystal minh. membership level is silver. email is cm010224@email.com. phone number is (651) 972-1617. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 6669 lincoln ave jacksonville, mi 88309.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "cm010224@email.com", "member_level": "silver", "phone": "(651) 972-1617", "username": "cm010224"}, "order": {"street_address": "6669 lincoln ave", "full_address": "6669 lincoln ave jacksonville, mi 88309", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "mi", "zip_code": "88309"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [84]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 13, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "hello, how can i help you"}, {"role": "user", "content": "Hi! I want to buy something but my cart will not update"}, {"role": "assistant", "content": "I will be happy to help you with that. First try to refresh the page and try to add it again"}, {"role": "user", "content": "ok hold on"}, {"role": "user", "content": "that did not work"}, {"role": "assistant", "content": "Okay, now try to log out and back in and try again"}, {"role": "user", "content": "one second. let me try"}, {"role": "user", "content": "that worked. thank you"}, {"role": "assistant", "content": "Glad to hear! Do you need anymore help?"}]
|
No that is all
| 6 |
Customer name is norman bouchard. membership level is bronze. email is nb490482@email.com. phone number is (696) 014-1014. order ID is 4845277187. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 8837 brushwick dr jacksonville, ca 89802.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "ej21pkbfcl", "customer_name": "norman bouchard", "email": "nb490482@email.com", "member_level": "bronze", "phone": "(696) 014-1014", "username": "nb490482"}, "order": {"street_address": "8837 brushwick dr", "full_address": "8837 brushwick dr jacksonville, ca 89802", "city": "jacksonville", "num_products": "1", "order_id": "4845277187", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "ca", "zip_code": "89802"}, "product": {"names": ["michael_kors shirt"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi! How can I help you today?"}]
|
Hi! I've got a pricing issue.
| 1 |
Customer name is norman bouchard. membership level is bronze. email is nb490482@email.com. phone number is (696) 014-1014. order ID is 4845277187. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 8837 brushwick dr jacksonville, ca 89802.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "ej21pkbfcl", "customer_name": "norman bouchard", "email": "nb490482@email.com", "member_level": "bronze", "phone": "(696) 014-1014", "username": "nb490482"}, "order": {"street_address": "8837 brushwick dr", "full_address": "8837 brushwick dr jacksonville, ca 89802", "city": "jacksonville", "num_products": "1", "order_id": "4845277187", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "ca", "zip_code": "89802"}, "product": {"names": ["michael_kors shirt"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "Hi! I've got a pricing issue."}, {"role": "assistant", "content": "Oh no!"}]
|
Yesterday, I could afford it. Today, I have to sell a kidney!
| 2 |
Customer name is norman bouchard. membership level is bronze. email is nb490482@email.com. phone number is (696) 014-1014. order ID is 4845277187. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 8837 brushwick dr jacksonville, ca 89802.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "ej21pkbfcl", "customer_name": "norman bouchard", "email": "nb490482@email.com", "member_level": "bronze", "phone": "(696) 014-1014", "username": "nb490482"}, "order": {"street_address": "8837 brushwick dr", "full_address": "8837 brushwick dr jacksonville, ca 89802", "city": "jacksonville", "num_products": "1", "order_id": "4845277187", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "ca", "zip_code": "89802"}, "product": {"names": ["michael_kors shirt"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "Hi! I've got a pricing issue."}, {"role": "assistant", "content": "Oh no!"}, {"role": "user", "content": "Yesterday, I could afford it. Today, I have to sell a kidney!"}, {"role": "assistant", "content": "I am so sorry about this"}, {"role": "assistant", "content": "what is your full name or account ID?"}]
|
So's my kidney!
| 3 |
Customer name is norman bouchard. membership level is bronze. email is nb490482@email.com. phone number is (696) 014-1014. order ID is 4845277187. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 8837 brushwick dr jacksonville, ca 89802.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "ej21pkbfcl", "customer_name": "norman bouchard", "email": "nb490482@email.com", "member_level": "bronze", "phone": "(696) 014-1014", "username": "nb490482"}, "order": {"street_address": "8837 brushwick dr", "full_address": "8837 brushwick dr jacksonville, ca 89802", "city": "jacksonville", "num_products": "1", "order_id": "4845277187", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "ca", "zip_code": "89802"}, "product": {"names": ["michael_kors shirt"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "Hi! I've got a pricing issue."}, {"role": "assistant", "content": "Oh no!"}, {"role": "user", "content": "Yesterday, I could afford it. Today, I have to sell a kidney!"}, {"role": "assistant", "content": "I am so sorry about this"}, {"role": "assistant", "content": "what is your full name or account ID?"}, {"role": "user", "content": "So's my kidney!"}]
|
Norman Bouchard
| 4 |
Customer name is norman bouchard. membership level is bronze. email is nb490482@email.com. phone number is (696) 014-1014. order ID is 4845277187. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 8837 brushwick dr jacksonville, ca 89802.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "ej21pkbfcl", "customer_name": "norman bouchard", "email": "nb490482@email.com", "member_level": "bronze", "phone": "(696) 014-1014", "username": "nb490482"}, "order": {"street_address": "8837 brushwick dr", "full_address": "8837 brushwick dr jacksonville, ca 89802", "city": "jacksonville", "num_products": "1", "order_id": "4845277187", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "ca", "zip_code": "89802"}, "product": {"names": ["michael_kors shirt"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "Hi! I've got a pricing issue."}, {"role": "assistant", "content": "Oh no!"}, {"role": "user", "content": "Yesterday, I could afford it. Today, I have to sell a kidney!"}, {"role": "assistant", "content": "I am so sorry about this"}, {"role": "assistant", "content": "what is your full name or account ID?"}, {"role": "user", "content": "So's my kidney!"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "Haha, I bet."}, {"role": "assistant", "content": "What is your account ID and order ID, so I can verify your identity?"}]
|
Account ID: EJ21PKBFCL
| 5 |
Customer name is norman bouchard. membership level is bronze. email is nb490482@email.com. phone number is (696) 014-1014. order ID is 4845277187. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 8837 brushwick dr jacksonville, ca 89802.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "ej21pkbfcl", "customer_name": "norman bouchard", "email": "nb490482@email.com", "member_level": "bronze", "phone": "(696) 014-1014", "username": "nb490482"}, "order": {"street_address": "8837 brushwick dr", "full_address": "8837 brushwick dr jacksonville, ca 89802", "city": "jacksonville", "num_products": "1", "order_id": "4845277187", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "ca", "zip_code": "89802"}, "product": {"names": ["michael_kors shirt"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "Hi! I've got a pricing issue."}, {"role": "assistant", "content": "Oh no!"}, {"role": "user", "content": "Yesterday, I could afford it. Today, I have to sell a kidney!"}, {"role": "assistant", "content": "I am so sorry about this"}, {"role": "assistant", "content": "what is your full name or account ID?"}, {"role": "user", "content": "So's my kidney!"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "Haha, I bet."}, {"role": "assistant", "content": "What is your account ID and order ID, so I can verify your identity?"}, {"role": "user", "content": "Account ID: EJ21PKBFCL"}]
|
Order ID: 4845277187
| 6 |
Customer name is norman bouchard. membership level is bronze. email is nb490482@email.com. phone number is (696) 014-1014. order ID is 4845277187. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 8837 brushwick dr jacksonville, ca 89802.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "ej21pkbfcl", "customer_name": "norman bouchard", "email": "nb490482@email.com", "member_level": "bronze", "phone": "(696) 014-1014", "username": "nb490482"}, "order": {"street_address": "8837 brushwick dr", "full_address": "8837 brushwick dr jacksonville, ca 89802", "city": "jacksonville", "num_products": "1", "order_id": "4845277187", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "ca", "zip_code": "89802"}, "product": {"names": ["michael_kors shirt"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "Hi! I've got a pricing issue."}, {"role": "assistant", "content": "Oh no!"}, {"role": "user", "content": "Yesterday, I could afford it. Today, I have to sell a kidney!"}, {"role": "assistant", "content": "I am so sorry about this"}, {"role": "assistant", "content": "what is your full name or account ID?"}, {"role": "user", "content": "So's my kidney!"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "Haha, I bet."}, {"role": "assistant", "content": "What is your account ID and order ID, so I can verify your identity?"}, {"role": "user", "content": "Account ID: EJ21PKBFCL"}, {"role": "user", "content": "Order ID: 4845277187"}, {"role": "assistant", "content": "Fantastic."}]
|
Should I book the surgery or can you fix the price for me?
| 7 |
Customer name is norman bouchard. membership level is bronze. email is nb490482@email.com. phone number is (696) 014-1014. order ID is 4845277187. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 8837 brushwick dr jacksonville, ca 89802.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "ej21pkbfcl", "customer_name": "norman bouchard", "email": "nb490482@email.com", "member_level": "bronze", "phone": "(696) 014-1014", "username": "nb490482"}, "order": {"street_address": "8837 brushwick dr", "full_address": "8837 brushwick dr jacksonville, ca 89802", "city": "jacksonville", "num_products": "1", "order_id": "4845277187", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "ca", "zip_code": "89802"}, "product": {"names": ["michael_kors shirt"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "Hi! I've got a pricing issue."}, {"role": "assistant", "content": "Oh no!"}, {"role": "user", "content": "Yesterday, I could afford it. Today, I have to sell a kidney!"}, {"role": "assistant", "content": "I am so sorry about this"}, {"role": "assistant", "content": "what is your full name or account ID?"}, {"role": "user", "content": "So's my kidney!"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "Haha, I bet."}, {"role": "assistant", "content": "What is your account ID and order ID, so I can verify your identity?"}, {"role": "user", "content": "Account ID: EJ21PKBFCL"}, {"role": "user", "content": "Order ID: 4845277187"}, {"role": "assistant", "content": "Fantastic."}, {"role": "user", "content": "Should I book the surgery or can you fix the price for me?"}, {"role": "assistant", "content": "Unfortunately, we use a algorithm that dynamically changes the price all the time and it is out of my control."}]
|
Do you accept competitor coupons?
| 8 |
Customer name is norman bouchard. membership level is bronze. email is nb490482@email.com. phone number is (696) 014-1014. order ID is 4845277187. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 8837 brushwick dr jacksonville, ca 89802.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "ej21pkbfcl", "customer_name": "norman bouchard", "email": "nb490482@email.com", "member_level": "bronze", "phone": "(696) 014-1014", "username": "nb490482"}, "order": {"street_address": "8837 brushwick dr", "full_address": "8837 brushwick dr jacksonville, ca 89802", "city": "jacksonville", "num_products": "1", "order_id": "4845277187", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "ca", "zip_code": "89802"}, "product": {"names": ["michael_kors shirt"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "Hi! I've got a pricing issue."}, {"role": "assistant", "content": "Oh no!"}, {"role": "user", "content": "Yesterday, I could afford it. Today, I have to sell a kidney!"}, {"role": "assistant", "content": "I am so sorry about this"}, {"role": "assistant", "content": "what is your full name or account ID?"}, {"role": "user", "content": "So's my kidney!"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "Haha, I bet."}, {"role": "assistant", "content": "What is your account ID and order ID, so I can verify your identity?"}, {"role": "user", "content": "Account ID: EJ21PKBFCL"}, {"role": "user", "content": "Order ID: 4845277187"}, {"role": "assistant", "content": "Fantastic."}, {"role": "user", "content": "Should I book the surgery or can you fix the price for me?"}, {"role": "assistant", "content": "Unfortunately, we use a algorithm that dynamically changes the price all the time and it is out of my control."}, {"role": "user", "content": "Do you accept competitor coupons?"}, {"role": "assistant", "content": "I am so sorry about this."}, {"role": "assistant", "content": "Unfortunately, no we do not."}]
|
Wow, elective surgery during a pandemic, what could go wrong?
| 9 |
Customer name is norman bouchard. membership level is bronze. email is nb490482@email.com. phone number is (696) 014-1014. order ID is 4845277187. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 8837 brushwick dr jacksonville, ca 89802.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "ej21pkbfcl", "customer_name": "norman bouchard", "email": "nb490482@email.com", "member_level": "bronze", "phone": "(696) 014-1014", "username": "nb490482"}, "order": {"street_address": "8837 brushwick dr", "full_address": "8837 brushwick dr jacksonville, ca 89802", "city": "jacksonville", "num_products": "1", "order_id": "4845277187", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "ca", "zip_code": "89802"}, "product": {"names": ["michael_kors shirt"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "Hi! I've got a pricing issue."}, {"role": "assistant", "content": "Oh no!"}, {"role": "user", "content": "Yesterday, I could afford it. Today, I have to sell a kidney!"}, {"role": "assistant", "content": "I am so sorry about this"}, {"role": "assistant", "content": "what is your full name or account ID?"}, {"role": "user", "content": "So's my kidney!"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "Haha, I bet."}, {"role": "assistant", "content": "What is your account ID and order ID, so I can verify your identity?"}, {"role": "user", "content": "Account ID: EJ21PKBFCL"}, {"role": "user", "content": "Order ID: 4845277187"}, {"role": "assistant", "content": "Fantastic."}, {"role": "user", "content": "Should I book the surgery or can you fix the price for me?"}, {"role": "assistant", "content": "Unfortunately, we use a algorithm that dynamically changes the price all the time and it is out of my control."}, {"role": "user", "content": "Do you accept competitor coupons?"}, {"role": "assistant", "content": "I am so sorry about this."}, {"role": "assistant", "content": "Unfortunately, no we do not."}, {"role": "user", "content": "Wow, elective surgery during a pandemic, what could go wrong?"}, {"role": "assistant", "content": "Well.. a lot could.. I am willing to offer you a promo code so you don't have to get that surgery?"}]
|
You are literally saving my life!
| 10 |
Customer name is norman bouchard. membership level is bronze. email is nb490482@email.com. phone number is (696) 014-1014. order ID is 4845277187. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 8837 brushwick dr jacksonville, ca 89802.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "ej21pkbfcl", "customer_name": "norman bouchard", "email": "nb490482@email.com", "member_level": "bronze", "phone": "(696) 014-1014", "username": "nb490482"}, "order": {"street_address": "8837 brushwick dr", "full_address": "8837 brushwick dr jacksonville, ca 89802", "city": "jacksonville", "num_products": "1", "order_id": "4845277187", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "ca", "zip_code": "89802"}, "product": {"names": ["michael_kors shirt"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "Hi! I've got a pricing issue."}, {"role": "assistant", "content": "Oh no!"}, {"role": "user", "content": "Yesterday, I could afford it. Today, I have to sell a kidney!"}, {"role": "assistant", "content": "I am so sorry about this"}, {"role": "assistant", "content": "what is your full name or account ID?"}, {"role": "user", "content": "So's my kidney!"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "Haha, I bet."}, {"role": "assistant", "content": "What is your account ID and order ID, so I can verify your identity?"}, {"role": "user", "content": "Account ID: EJ21PKBFCL"}, {"role": "user", "content": "Order ID: 4845277187"}, {"role": "assistant", "content": "Fantastic."}, {"role": "user", "content": "Should I book the surgery or can you fix the price for me?"}, {"role": "assistant", "content": "Unfortunately, we use a algorithm that dynamically changes the price all the time and it is out of my control."}, {"role": "user", "content": "Do you accept competitor coupons?"}, {"role": "assistant", "content": "I am so sorry about this."}, {"role": "assistant", "content": "Unfortunately, no we do not."}, {"role": "user", "content": "Wow, elective surgery during a pandemic, what could go wrong?"}, {"role": "assistant", "content": "Well.. a lot could.. I am willing to offer you a promo code so you don't have to get that surgery?"}, {"role": "user", "content": "You are literally saving my life!"}, {"role": "assistant", "content": "I am so glad!! Your promo code is F4FDO"}]
|
Thanks for all of your help. My fit is going to be on point!
| 11 |
Customer name is norman bouchard. membership level is bronze. email is nb490482@email.com. phone number is (696) 014-1014. order ID is 4845277187. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 8837 brushwick dr jacksonville, ca 89802.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "ej21pkbfcl", "customer_name": "norman bouchard", "email": "nb490482@email.com", "member_level": "bronze", "phone": "(696) 014-1014", "username": "nb490482"}, "order": {"street_address": "8837 brushwick dr", "full_address": "8837 brushwick dr jacksonville, ca 89802", "city": "jacksonville", "num_products": "1", "order_id": "4845277187", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "ca", "zip_code": "89802"}, "product": {"names": ["michael_kors shirt"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "Hi! I've got a pricing issue."}, {"role": "assistant", "content": "Oh no!"}, {"role": "user", "content": "Yesterday, I could afford it. Today, I have to sell a kidney!"}, {"role": "assistant", "content": "I am so sorry about this"}, {"role": "assistant", "content": "what is your full name or account ID?"}, {"role": "user", "content": "So's my kidney!"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "Haha, I bet."}, {"role": "assistant", "content": "What is your account ID and order ID, so I can verify your identity?"}, {"role": "user", "content": "Account ID: EJ21PKBFCL"}, {"role": "user", "content": "Order ID: 4845277187"}, {"role": "assistant", "content": "Fantastic."}, {"role": "user", "content": "Should I book the surgery or can you fix the price for me?"}, {"role": "assistant", "content": "Unfortunately, we use a algorithm that dynamically changes the price all the time and it is out of my control."}, {"role": "user", "content": "Do you accept competitor coupons?"}, {"role": "assistant", "content": "I am so sorry about this."}, {"role": "assistant", "content": "Unfortunately, no we do not."}, {"role": "user", "content": "Wow, elective surgery during a pandemic, what could go wrong?"}, {"role": "assistant", "content": "Well.. a lot could.. I am willing to offer you a promo code so you don't have to get that surgery?"}, {"role": "user", "content": "You are literally saving my life!"}, {"role": "assistant", "content": "I am so glad!! Your promo code is F4FDO"}, {"role": "user", "content": "Thanks for all of your help. My fit is going to be on point!"}, {"role": "assistant", "content": "Great! Is there anything else I can do for you today?"}]
|
That's all.
| 12 |
Customer name is norman bouchard. membership level is bronze. email is nb490482@email.com. phone number is (696) 014-1014. order ID is 4845277187. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 8837 brushwick dr jacksonville, ca 89802.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "ej21pkbfcl", "customer_name": "norman bouchard", "email": "nb490482@email.com", "member_level": "bronze", "phone": "(696) 014-1014", "username": "nb490482"}, "order": {"street_address": "8837 brushwick dr", "full_address": "8837 brushwick dr jacksonville, ca 89802", "city": "jacksonville", "num_products": "1", "order_id": "4845277187", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "ca", "zip_code": "89802"}, "product": {"names": ["michael_kors shirt"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "Hi! I've got a pricing issue."}, {"role": "assistant", "content": "Oh no!"}, {"role": "user", "content": "Yesterday, I could afford it. Today, I have to sell a kidney!"}, {"role": "assistant", "content": "I am so sorry about this"}, {"role": "assistant", "content": "what is your full name or account ID?"}, {"role": "user", "content": "So's my kidney!"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "Haha, I bet."}, {"role": "assistant", "content": "What is your account ID and order ID, so I can verify your identity?"}, {"role": "user", "content": "Account ID: EJ21PKBFCL"}, {"role": "user", "content": "Order ID: 4845277187"}, {"role": "assistant", "content": "Fantastic."}, {"role": "user", "content": "Should I book the surgery or can you fix the price for me?"}, {"role": "assistant", "content": "Unfortunately, we use a algorithm that dynamically changes the price all the time and it is out of my control."}, {"role": "user", "content": "Do you accept competitor coupons?"}, {"role": "assistant", "content": "I am so sorry about this."}, {"role": "assistant", "content": "Unfortunately, no we do not."}, {"role": "user", "content": "Wow, elective surgery during a pandemic, what could go wrong?"}, {"role": "assistant", "content": "Well.. a lot could.. I am willing to offer you a promo code so you don't have to get that surgery?"}, {"role": "user", "content": "You are literally saving my life!"}, {"role": "assistant", "content": "I am so glad!! Your promo code is F4FDO"}, {"role": "user", "content": "Thanks for all of your help. My fit is going to be on point!"}, {"role": "assistant", "content": "Great! Is there anything else I can do for you today?"}, {"role": "user", "content": "That's all."}]
|
Bye
| 13 |
Customer name is sanya afzal. membership level is gold. phone number is (859) 520-4349. order ID is 9720635502. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 6609 primrose ave monterey, tx 31513.
|
order_issue: manage_downgrade
|
{"scenario": {"personal": {"account_id": "wayev1cxwn", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(859) 520-4349"}, "order": {"street_address": "6609 primrose ave", "full_address": "6609 primrose ave monterey, tx 31513", "city": "monterey", "num_products": "1", "order_id": "9720635502", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "shipping_status": "out for delivery", "state": "tx", "zip_code": "31513"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [54]}, "flow": "order_issue", "subflow": "manage_downgrade"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_downgrade", "customer_name": "sanya afzal", "member_level": "gold"}
|
[]
|
Herro
| 1 |
Customer name is sanya afzal. membership level is gold. phone number is (859) 520-4349. order ID is 9720635502. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 6609 primrose ave monterey, tx 31513.
|
order_issue: manage_downgrade
|
{"scenario": {"personal": {"account_id": "wayev1cxwn", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(859) 520-4349"}, "order": {"street_address": "6609 primrose ave", "full_address": "6609 primrose ave monterey, tx 31513", "city": "monterey", "num_products": "1", "order_id": "9720635502", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "shipping_status": "out for delivery", "state": "tx", "zip_code": "31513"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [54]}, "flow": "order_issue", "subflow": "manage_downgrade"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_downgrade", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "user", "content": "Herro"}, {"role": "assistant", "content": "Hello, thank you for contacting us today!"}, {"role": "assistant", "content": "How may I help you?"}]
|
Is it possible to delay the shipping of my order to next week?
| 2 |
Customer name is sanya afzal. membership level is gold. phone number is (859) 520-4349. order ID is 9720635502. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 6609 primrose ave monterey, tx 31513.
|
order_issue: manage_downgrade
|
{"scenario": {"personal": {"account_id": "wayev1cxwn", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(859) 520-4349"}, "order": {"street_address": "6609 primrose ave", "full_address": "6609 primrose ave monterey, tx 31513", "city": "monterey", "num_products": "1", "order_id": "9720635502", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "shipping_status": "out for delivery", "state": "tx", "zip_code": "31513"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [54]}, "flow": "order_issue", "subflow": "manage_downgrade"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_downgrade", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "user", "content": "Herro"}, {"role": "assistant", "content": "Hello, thank you for contacting us today!"}, {"role": "assistant", "content": "How may I help you?"}, {"role": "user", "content": "Is it possible to delay the shipping of my order to next week?"}]
|
I don't want to pay the shipping fee
| 3 |
Customer name is sanya afzal. membership level is gold. phone number is (859) 520-4349. order ID is 9720635502. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 6609 primrose ave monterey, tx 31513.
|
order_issue: manage_downgrade
|
{"scenario": {"personal": {"account_id": "wayev1cxwn", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(859) 520-4349"}, "order": {"street_address": "6609 primrose ave", "full_address": "6609 primrose ave monterey, tx 31513", "city": "monterey", "num_products": "1", "order_id": "9720635502", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "shipping_status": "out for delivery", "state": "tx", "zip_code": "31513"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [54]}, "flow": "order_issue", "subflow": "manage_downgrade"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_downgrade", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "user", "content": "Herro"}, {"role": "assistant", "content": "Hello, thank you for contacting us today!"}, {"role": "assistant", "content": "How may I help you?"}, {"role": "user", "content": "Is it possible to delay the shipping of my order to next week?"}, {"role": "user", "content": "I don't want to pay the shipping fee"}, {"role": "assistant", "content": "I should be able to help you with that. Let's see what we can do."}, {"role": "assistant", "content": "Could you provide me with your Full name please?"}]
|
Sanya Afzal
| 4 |
Customer name is sanya afzal. membership level is gold. phone number is (859) 520-4349. order ID is 9720635502. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 6609 primrose ave monterey, tx 31513.
|
order_issue: manage_downgrade
|
{"scenario": {"personal": {"account_id": "wayev1cxwn", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(859) 520-4349"}, "order": {"street_address": "6609 primrose ave", "full_address": "6609 primrose ave monterey, tx 31513", "city": "monterey", "num_products": "1", "order_id": "9720635502", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "shipping_status": "out for delivery", "state": "tx", "zip_code": "31513"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [54]}, "flow": "order_issue", "subflow": "manage_downgrade"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_downgrade", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "user", "content": "Herro"}, {"role": "assistant", "content": "Hello, thank you for contacting us today!"}, {"role": "assistant", "content": "How may I help you?"}, {"role": "user", "content": "Is it possible to delay the shipping of my order to next week?"}, {"role": "user", "content": "I don't want to pay the shipping fee"}, {"role": "assistant", "content": "I should be able to help you with that. Let's see what we can do."}, {"role": "assistant", "content": "Could you provide me with your Full name please?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "Thank you Sanya. I was able to pull up your account."}, {"role": "assistant", "content": "Could you also provide me with your Account ID and order ID so I can look up the order?"}]
|
order ID is 9720635502
| 5 |
Customer name is sanya afzal. membership level is gold. phone number is (859) 520-4349. order ID is 9720635502. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 6609 primrose ave monterey, tx 31513.
|
order_issue: manage_downgrade
|
{"scenario": {"personal": {"account_id": "wayev1cxwn", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(859) 520-4349"}, "order": {"street_address": "6609 primrose ave", "full_address": "6609 primrose ave monterey, tx 31513", "city": "monterey", "num_products": "1", "order_id": "9720635502", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "shipping_status": "out for delivery", "state": "tx", "zip_code": "31513"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [54]}, "flow": "order_issue", "subflow": "manage_downgrade"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_downgrade", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "user", "content": "Herro"}, {"role": "assistant", "content": "Hello, thank you for contacting us today!"}, {"role": "assistant", "content": "How may I help you?"}, {"role": "user", "content": "Is it possible to delay the shipping of my order to next week?"}, {"role": "user", "content": "I don't want to pay the shipping fee"}, {"role": "assistant", "content": "I should be able to help you with that. Let's see what we can do."}, {"role": "assistant", "content": "Could you provide me with your Full name please?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "Thank you Sanya. I was able to pull up your account."}, {"role": "assistant", "content": "Could you also provide me with your Account ID and order ID so I can look up the order?"}, {"role": "user", "content": "order ID is 9720635502"}]
|
account id is WAYEV1CXWN
| 6 |
Customer name is sanya afzal. membership level is gold. phone number is (859) 520-4349. order ID is 9720635502. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 6609 primrose ave monterey, tx 31513.
|
order_issue: manage_downgrade
|
{"scenario": {"personal": {"account_id": "wayev1cxwn", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(859) 520-4349"}, "order": {"street_address": "6609 primrose ave", "full_address": "6609 primrose ave monterey, tx 31513", "city": "monterey", "num_products": "1", "order_id": "9720635502", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "shipping_status": "out for delivery", "state": "tx", "zip_code": "31513"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [54]}, "flow": "order_issue", "subflow": "manage_downgrade"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_downgrade", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "user", "content": "Herro"}, {"role": "assistant", "content": "Hello, thank you for contacting us today!"}, {"role": "assistant", "content": "How may I help you?"}, {"role": "user", "content": "Is it possible to delay the shipping of my order to next week?"}, {"role": "user", "content": "I don't want to pay the shipping fee"}, {"role": "assistant", "content": "I should be able to help you with that. Let's see what we can do."}, {"role": "assistant", "content": "Could you provide me with your Full name please?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "Thank you Sanya. I was able to pull up your account."}, {"role": "assistant", "content": "Could you also provide me with your Account ID and order ID so I can look up the order?"}, {"role": "user", "content": "order ID is 9720635502"}, {"role": "user", "content": "account id is WAYEV1CXWN"}, {"role": "assistant", "content": "Great. I was able to find it."}, {"role": "assistant", "content": "Next could you tell me the shipping status?"}]
|
it's already out for delivery
| 7 |
Customer name is sanya afzal. membership level is gold. phone number is (859) 520-4349. order ID is 9720635502. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 6609 primrose ave monterey, tx 31513.
|
order_issue: manage_downgrade
|
{"scenario": {"personal": {"account_id": "wayev1cxwn", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(859) 520-4349"}, "order": {"street_address": "6609 primrose ave", "full_address": "6609 primrose ave monterey, tx 31513", "city": "monterey", "num_products": "1", "order_id": "9720635502", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "shipping_status": "out for delivery", "state": "tx", "zip_code": "31513"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [54]}, "flow": "order_issue", "subflow": "manage_downgrade"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_downgrade", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "user", "content": "Herro"}, {"role": "assistant", "content": "Hello, thank you for contacting us today!"}, {"role": "assistant", "content": "How may I help you?"}, {"role": "user", "content": "Is it possible to delay the shipping of my order to next week?"}, {"role": "user", "content": "I don't want to pay the shipping fee"}, {"role": "assistant", "content": "I should be able to help you with that. Let's see what we can do."}, {"role": "assistant", "content": "Could you provide me with your Full name please?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "Thank you Sanya. I was able to pull up your account."}, {"role": "assistant", "content": "Could you also provide me with your Account ID and order ID so I can look up the order?"}, {"role": "user", "content": "order ID is 9720635502"}, {"role": "user", "content": "account id is WAYEV1CXWN"}, {"role": "assistant", "content": "Great. I was able to find it."}, {"role": "assistant", "content": "Next could you tell me the shipping status?"}, {"role": "user", "content": "it's already out for delivery"}]
|
but I can refuse it when it gets here
| 8 |
Customer name is sanya afzal. membership level is gold. phone number is (859) 520-4349. order ID is 9720635502. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 6609 primrose ave monterey, tx 31513.
|
order_issue: manage_downgrade
|
{"scenario": {"personal": {"account_id": "wayev1cxwn", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(859) 520-4349"}, "order": {"street_address": "6609 primrose ave", "full_address": "6609 primrose ave monterey, tx 31513", "city": "monterey", "num_products": "1", "order_id": "9720635502", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "shipping_status": "out for delivery", "state": "tx", "zip_code": "31513"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [54]}, "flow": "order_issue", "subflow": "manage_downgrade"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_downgrade", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "user", "content": "Herro"}, {"role": "assistant", "content": "Hello, thank you for contacting us today!"}, {"role": "assistant", "content": "How may I help you?"}, {"role": "user", "content": "Is it possible to delay the shipping of my order to next week?"}, {"role": "user", "content": "I don't want to pay the shipping fee"}, {"role": "assistant", "content": "I should be able to help you with that. Let's see what we can do."}, {"role": "assistant", "content": "Could you provide me with your Full name please?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "Thank you Sanya. I was able to pull up your account."}, {"role": "assistant", "content": "Could you also provide me with your Account ID and order ID so I can look up the order?"}, {"role": "user", "content": "order ID is 9720635502"}, {"role": "user", "content": "account id is WAYEV1CXWN"}, {"role": "assistant", "content": "Great. I was able to find it."}, {"role": "assistant", "content": "Next could you tell me the shipping status?"}, {"role": "user", "content": "it's already out for delivery"}, {"role": "user", "content": "but I can refuse it when it gets here"}, {"role": "assistant", "content": "Nono, I wouldn't want you to do that. Out for delivery is too late to delay but let's see what else we might be able to do."}, {"role": "assistant", "content": "What is your membership level?"}]
|
Gold
| 9 |
Customer name is sanya afzal. membership level is gold. phone number is (859) 520-4349. order ID is 9720635502. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 6609 primrose ave monterey, tx 31513.
|
order_issue: manage_downgrade
|
{"scenario": {"personal": {"account_id": "wayev1cxwn", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(859) 520-4349"}, "order": {"street_address": "6609 primrose ave", "full_address": "6609 primrose ave monterey, tx 31513", "city": "monterey", "num_products": "1", "order_id": "9720635502", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "shipping_status": "out for delivery", "state": "tx", "zip_code": "31513"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [54]}, "flow": "order_issue", "subflow": "manage_downgrade"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_downgrade", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "user", "content": "Herro"}, {"role": "assistant", "content": "Hello, thank you for contacting us today!"}, {"role": "assistant", "content": "How may I help you?"}, {"role": "user", "content": "Is it possible to delay the shipping of my order to next week?"}, {"role": "user", "content": "I don't want to pay the shipping fee"}, {"role": "assistant", "content": "I should be able to help you with that. Let's see what we can do."}, {"role": "assistant", "content": "Could you provide me with your Full name please?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "Thank you Sanya. I was able to pull up your account."}, {"role": "assistant", "content": "Could you also provide me with your Account ID and order ID so I can look up the order?"}, {"role": "user", "content": "order ID is 9720635502"}, {"role": "user", "content": "account id is WAYEV1CXWN"}, {"role": "assistant", "content": "Great. I was able to find it."}, {"role": "assistant", "content": "Next could you tell me the shipping status?"}, {"role": "user", "content": "it's already out for delivery"}, {"role": "user", "content": "but I can refuse it when it gets here"}, {"role": "assistant", "content": "Nono, I wouldn't want you to do that. Out for delivery is too late to delay but let's see what else we might be able to do."}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "Gold"}, {"role": "assistant", "content": "Great!"}, {"role": "assistant", "content": "I'm actually going to refund you the full shipping amount."}]
|
oh that's awesome
| 10 |
Customer name is sanya afzal. membership level is gold. phone number is (859) 520-4349. order ID is 9720635502. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 6609 primrose ave monterey, tx 31513.
|
order_issue: manage_downgrade
|
{"scenario": {"personal": {"account_id": "wayev1cxwn", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(859) 520-4349"}, "order": {"street_address": "6609 primrose ave", "full_address": "6609 primrose ave monterey, tx 31513", "city": "monterey", "num_products": "1", "order_id": "9720635502", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "shipping_status": "out for delivery", "state": "tx", "zip_code": "31513"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [54]}, "flow": "order_issue", "subflow": "manage_downgrade"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_downgrade", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "user", "content": "Herro"}, {"role": "assistant", "content": "Hello, thank you for contacting us today!"}, {"role": "assistant", "content": "How may I help you?"}, {"role": "user", "content": "Is it possible to delay the shipping of my order to next week?"}, {"role": "user", "content": "I don't want to pay the shipping fee"}, {"role": "assistant", "content": "I should be able to help you with that. Let's see what we can do."}, {"role": "assistant", "content": "Could you provide me with your Full name please?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "Thank you Sanya. I was able to pull up your account."}, {"role": "assistant", "content": "Could you also provide me with your Account ID and order ID so I can look up the order?"}, {"role": "user", "content": "order ID is 9720635502"}, {"role": "user", "content": "account id is WAYEV1CXWN"}, {"role": "assistant", "content": "Great. I was able to find it."}, {"role": "assistant", "content": "Next could you tell me the shipping status?"}, {"role": "user", "content": "it's already out for delivery"}, {"role": "user", "content": "but I can refuse it when it gets here"}, {"role": "assistant", "content": "Nono, I wouldn't want you to do that. Out for delivery is too late to delay but let's see what else we might be able to do."}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "Gold"}, {"role": "assistant", "content": "Great!"}, {"role": "assistant", "content": "I'm actually going to refund you the full shipping amount."}, {"role": "user", "content": "oh that's awesome"}, {"role": "assistant", "content": "Thank you so much for being a gold member!"}]
|
thank you
| 11 |
Customer name is sanya afzal. membership level is gold. phone number is (859) 520-4349. order ID is 9720635502. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 6609 primrose ave monterey, tx 31513.
|
order_issue: manage_downgrade
|
{"scenario": {"personal": {"account_id": "wayev1cxwn", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(859) 520-4349"}, "order": {"street_address": "6609 primrose ave", "full_address": "6609 primrose ave monterey, tx 31513", "city": "monterey", "num_products": "1", "order_id": "9720635502", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "shipping_status": "out for delivery", "state": "tx", "zip_code": "31513"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [54]}, "flow": "order_issue", "subflow": "manage_downgrade"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_downgrade", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "user", "content": "Herro"}, {"role": "assistant", "content": "Hello, thank you for contacting us today!"}, {"role": "assistant", "content": "How may I help you?"}, {"role": "user", "content": "Is it possible to delay the shipping of my order to next week?"}, {"role": "user", "content": "I don't want to pay the shipping fee"}, {"role": "assistant", "content": "I should be able to help you with that. Let's see what we can do."}, {"role": "assistant", "content": "Could you provide me with your Full name please?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "Thank you Sanya. I was able to pull up your account."}, {"role": "assistant", "content": "Could you also provide me with your Account ID and order ID so I can look up the order?"}, {"role": "user", "content": "order ID is 9720635502"}, {"role": "user", "content": "account id is WAYEV1CXWN"}, {"role": "assistant", "content": "Great. I was able to find it."}, {"role": "assistant", "content": "Next could you tell me the shipping status?"}, {"role": "user", "content": "it's already out for delivery"}, {"role": "user", "content": "but I can refuse it when it gets here"}, {"role": "assistant", "content": "Nono, I wouldn't want you to do that. Out for delivery is too late to delay but let's see what else we might be able to do."}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "Gold"}, {"role": "assistant", "content": "Great!"}, {"role": "assistant", "content": "I'm actually going to refund you the full shipping amount."}, {"role": "user", "content": "oh that's awesome"}, {"role": "assistant", "content": "Thank you so much for being a gold member!"}, {"role": "user", "content": "thank you"}, {"role": "assistant", "content": "Alright all set. Was there anything else I could help you with?"}]
|
no, that was all
| 12 |
Customer name is sanya afzal. membership level is gold. phone number is (859) 520-4349. order ID is 9720635502. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 6609 primrose ave monterey, tx 31513.
|
order_issue: manage_downgrade
|
{"scenario": {"personal": {"account_id": "wayev1cxwn", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(859) 520-4349"}, "order": {"street_address": "6609 primrose ave", "full_address": "6609 primrose ave monterey, tx 31513", "city": "monterey", "num_products": "1", "order_id": "9720635502", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "shipping_status": "out for delivery", "state": "tx", "zip_code": "31513"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [54]}, "flow": "order_issue", "subflow": "manage_downgrade"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_downgrade", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "user", "content": "Herro"}, {"role": "assistant", "content": "Hello, thank you for contacting us today!"}, {"role": "assistant", "content": "How may I help you?"}, {"role": "user", "content": "Is it possible to delay the shipping of my order to next week?"}, {"role": "user", "content": "I don't want to pay the shipping fee"}, {"role": "assistant", "content": "I should be able to help you with that. Let's see what we can do."}, {"role": "assistant", "content": "Could you provide me with your Full name please?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "Thank you Sanya. I was able to pull up your account."}, {"role": "assistant", "content": "Could you also provide me with your Account ID and order ID so I can look up the order?"}, {"role": "user", "content": "order ID is 9720635502"}, {"role": "user", "content": "account id is WAYEV1CXWN"}, {"role": "assistant", "content": "Great. I was able to find it."}, {"role": "assistant", "content": "Next could you tell me the shipping status?"}, {"role": "user", "content": "it's already out for delivery"}, {"role": "user", "content": "but I can refuse it when it gets here"}, {"role": "assistant", "content": "Nono, I wouldn't want you to do that. Out for delivery is too late to delay but let's see what else we might be able to do."}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "Gold"}, {"role": "assistant", "content": "Great!"}, {"role": "assistant", "content": "I'm actually going to refund you the full shipping amount."}, {"role": "user", "content": "oh that's awesome"}, {"role": "assistant", "content": "Thank you so much for being a gold member!"}, {"role": "user", "content": "thank you"}, {"role": "assistant", "content": "Alright all set. Was there anything else I could help you with?"}, {"role": "user", "content": "no, that was all"}]
|
thanks again
| 13 |
Customer name is rodriguez domingo. membership level is bronze. email is rodriguezdomingo213@email.com. phone number is (872) 470-7185. order ID is 5238619247. purchase date was 2019-10-11. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 7831 woodshore st newark, ca 215.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "qzdss5er7j", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo213@email.com", "member_level": "bronze", "phone": "(872) 470-7185", "username": "rodriguezdomingo213"}, "order": {"street_address": "7831 woodshore st", "full_address": "7831 woodshore st newark, ca 215", "city": "newark", "num_products": "1", "order_id": "5238619247", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-10-11", "shipping_status": "delivered", "state": "ca", "zip_code": "215"}, "product": {"names": ["guess jacket"], "amounts": [49]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}]
|
hiya, i just had an order delivered and realized that the shipping cost was very hight
| 1 |
Customer name is rodriguez domingo. membership level is bronze. email is rodriguezdomingo213@email.com. phone number is (872) 470-7185. order ID is 5238619247. purchase date was 2019-10-11. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 7831 woodshore st newark, ca 215.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "qzdss5er7j", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo213@email.com", "member_level": "bronze", "phone": "(872) 470-7185", "username": "rodriguezdomingo213"}, "order": {"street_address": "7831 woodshore st", "full_address": "7831 woodshore st newark, ca 215", "city": "newark", "num_products": "1", "order_id": "5238619247", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-10-11", "shipping_status": "delivered", "state": "ca", "zip_code": "215"}, "product": {"names": ["guess jacket"], "amounts": [49]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "hiya, i just had an order delivered and realized that the shipping cost was very hight"}]
|
*high
| 2 |
Customer name is rodriguez domingo. membership level is bronze. email is rodriguezdomingo213@email.com. phone number is (872) 470-7185. order ID is 5238619247. purchase date was 2019-10-11. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 7831 woodshore st newark, ca 215.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "qzdss5er7j", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo213@email.com", "member_level": "bronze", "phone": "(872) 470-7185", "username": "rodriguezdomingo213"}, "order": {"street_address": "7831 woodshore st", "full_address": "7831 woodshore st newark, ca 215", "city": "newark", "num_products": "1", "order_id": "5238619247", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-10-11", "shipping_status": "delivered", "state": "ca", "zip_code": "215"}, "product": {"names": ["guess jacket"], "amounts": [49]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "hiya, i just had an order delivered and realized that the shipping cost was very hight"}, {"role": "user", "content": "*high"}]
|
any chance of a refund on that?
| 3 |
Customer name is rodriguez domingo. membership level is bronze. email is rodriguezdomingo213@email.com. phone number is (872) 470-7185. order ID is 5238619247. purchase date was 2019-10-11. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 7831 woodshore st newark, ca 215.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "qzdss5er7j", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo213@email.com", "member_level": "bronze", "phone": "(872) 470-7185", "username": "rodriguezdomingo213"}, "order": {"street_address": "7831 woodshore st", "full_address": "7831 woodshore st newark, ca 215", "city": "newark", "num_products": "1", "order_id": "5238619247", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-10-11", "shipping_status": "delivered", "state": "ca", "zip_code": "215"}, "product": {"names": ["guess jacket"], "amounts": [49]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "hiya, i just had an order delivered and realized that the shipping cost was very hight"}, {"role": "user", "content": "*high"}, {"role": "user", "content": "any chance of a refund on that?"}, {"role": "assistant", "content": "I'm sorry about that, could I have your name and we can look up the order?"}]
|
Rodriguez Domingo
| 4 |
Customer name is rodriguez domingo. membership level is bronze. email is rodriguezdomingo213@email.com. phone number is (872) 470-7185. order ID is 5238619247. purchase date was 2019-10-11. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 7831 woodshore st newark, ca 215.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "qzdss5er7j", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo213@email.com", "member_level": "bronze", "phone": "(872) 470-7185", "username": "rodriguezdomingo213"}, "order": {"street_address": "7831 woodshore st", "full_address": "7831 woodshore st newark, ca 215", "city": "newark", "num_products": "1", "order_id": "5238619247", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-10-11", "shipping_status": "delivered", "state": "ca", "zip_code": "215"}, "product": {"names": ["guess jacket"], "amounts": [49]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "hiya, i just had an order delivered and realized that the shipping cost was very hight"}, {"role": "user", "content": "*high"}, {"role": "user", "content": "any chance of a refund on that?"}, {"role": "assistant", "content": "I'm sorry about that, could I have your name and we can look up the order?"}, {"role": "user", "content": "Rodriguez Domingo"}]
|
Order ID: 5238619247
| 5 |
Customer name is rodriguez domingo. membership level is bronze. email is rodriguezdomingo213@email.com. phone number is (872) 470-7185. order ID is 5238619247. purchase date was 2019-10-11. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 7831 woodshore st newark, ca 215.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "qzdss5er7j", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo213@email.com", "member_level": "bronze", "phone": "(872) 470-7185", "username": "rodriguezdomingo213"}, "order": {"street_address": "7831 woodshore st", "full_address": "7831 woodshore st newark, ca 215", "city": "newark", "num_products": "1", "order_id": "5238619247", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-10-11", "shipping_status": "delivered", "state": "ca", "zip_code": "215"}, "product": {"names": ["guess jacket"], "amounts": [49]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "hiya, i just had an order delivered and realized that the shipping cost was very hight"}, {"role": "user", "content": "*high"}, {"role": "user", "content": "any chance of a refund on that?"}, {"role": "assistant", "content": "I'm sorry about that, could I have your name and we can look up the order?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "Order ID: 5238619247"}, {"role": "assistant", "content": "Thanks, Rodriguez. I'll also need your Order ID."}, {"role": "assistant", "content": "Excuse mr, I mean email."}]
|
rodriguezdomingo213@email.com
| 6 |
Customer name is rodriguez domingo. membership level is bronze. email is rodriguezdomingo213@email.com. phone number is (872) 470-7185. order ID is 5238619247. purchase date was 2019-10-11. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 7831 woodshore st newark, ca 215.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "qzdss5er7j", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo213@email.com", "member_level": "bronze", "phone": "(872) 470-7185", "username": "rodriguezdomingo213"}, "order": {"street_address": "7831 woodshore st", "full_address": "7831 woodshore st newark, ca 215", "city": "newark", "num_products": "1", "order_id": "5238619247", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-10-11", "shipping_status": "delivered", "state": "ca", "zip_code": "215"}, "product": {"names": ["guess jacket"], "amounts": [49]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "hiya, i just had an order delivered and realized that the shipping cost was very hight"}, {"role": "user", "content": "*high"}, {"role": "user", "content": "any chance of a refund on that?"}, {"role": "assistant", "content": "I'm sorry about that, could I have your name and we can look up the order?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "Order ID: 5238619247"}, {"role": "assistant", "content": "Thanks, Rodriguez. I'll also need your Order ID."}, {"role": "assistant", "content": "Excuse mr, I mean email."}, {"role": "user", "content": "rodriguezdomingo213@email.com"}, {"role": "assistant", "content": "Thanks, and now I'll just need your username."}]
|
Username: rodriguezdomingo213
| 7 |
Customer name is rodriguez domingo. membership level is bronze. email is rodriguezdomingo213@email.com. phone number is (872) 470-7185. order ID is 5238619247. purchase date was 2019-10-11. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 7831 woodshore st newark, ca 215.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "qzdss5er7j", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo213@email.com", "member_level": "bronze", "phone": "(872) 470-7185", "username": "rodriguezdomingo213"}, "order": {"street_address": "7831 woodshore st", "full_address": "7831 woodshore st newark, ca 215", "city": "newark", "num_products": "1", "order_id": "5238619247", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-10-11", "shipping_status": "delivered", "state": "ca", "zip_code": "215"}, "product": {"names": ["guess jacket"], "amounts": [49]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "hiya, i just had an order delivered and realized that the shipping cost was very hight"}, {"role": "user", "content": "*high"}, {"role": "user", "content": "any chance of a refund on that?"}, {"role": "assistant", "content": "I'm sorry about that, could I have your name and we can look up the order?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "Order ID: 5238619247"}, {"role": "assistant", "content": "Thanks, Rodriguez. I'll also need your Order ID."}, {"role": "assistant", "content": "Excuse mr, I mean email."}, {"role": "user", "content": "rodriguezdomingo213@email.com"}, {"role": "assistant", "content": "Thanks, and now I'll just need your username."}, {"role": "user", "content": "Username: rodriguezdomingo213"}, {"role": "assistant", "content": "Thank you, do you know the shipping status of the order?"}]
|
it was just delivered
| 8 |
Customer name is rodriguez domingo. membership level is bronze. email is rodriguezdomingo213@email.com. phone number is (872) 470-7185. order ID is 5238619247. purchase date was 2019-10-11. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 7831 woodshore st newark, ca 215.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "qzdss5er7j", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo213@email.com", "member_level": "bronze", "phone": "(872) 470-7185", "username": "rodriguezdomingo213"}, "order": {"street_address": "7831 woodshore st", "full_address": "7831 woodshore st newark, ca 215", "city": "newark", "num_products": "1", "order_id": "5238619247", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-10-11", "shipping_status": "delivered", "state": "ca", "zip_code": "215"}, "product": {"names": ["guess jacket"], "amounts": [49]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "hiya, i just had an order delivered and realized that the shipping cost was very hight"}, {"role": "user", "content": "*high"}, {"role": "user", "content": "any chance of a refund on that?"}, {"role": "assistant", "content": "I'm sorry about that, could I have your name and we can look up the order?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "Order ID: 5238619247"}, {"role": "assistant", "content": "Thanks, Rodriguez. I'll also need your Order ID."}, {"role": "assistant", "content": "Excuse mr, I mean email."}, {"role": "user", "content": "rodriguezdomingo213@email.com"}, {"role": "assistant", "content": "Thanks, and now I'll just need your username."}, {"role": "user", "content": "Username: rodriguezdomingo213"}, {"role": "assistant", "content": "Thank you, do you know the shipping status of the order?"}, {"role": "user", "content": "it was just delivered"}, {"role": "assistant", "content": "I can refund part of the shipping fee ($8) for you.Would that be alright?"}]
|
sure that sounds good
| 9 |
Customer name is rodriguez domingo. membership level is bronze. email is rodriguezdomingo213@email.com. phone number is (872) 470-7185. order ID is 5238619247. purchase date was 2019-10-11. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 7831 woodshore st newark, ca 215.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "qzdss5er7j", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo213@email.com", "member_level": "bronze", "phone": "(872) 470-7185", "username": "rodriguezdomingo213"}, "order": {"street_address": "7831 woodshore st", "full_address": "7831 woodshore st newark, ca 215", "city": "newark", "num_products": "1", "order_id": "5238619247", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-10-11", "shipping_status": "delivered", "state": "ca", "zip_code": "215"}, "product": {"names": ["guess jacket"], "amounts": [49]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "hiya, i just had an order delivered and realized that the shipping cost was very hight"}, {"role": "user", "content": "*high"}, {"role": "user", "content": "any chance of a refund on that?"}, {"role": "assistant", "content": "I'm sorry about that, could I have your name and we can look up the order?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "Order ID: 5238619247"}, {"role": "assistant", "content": "Thanks, Rodriguez. I'll also need your Order ID."}, {"role": "assistant", "content": "Excuse mr, I mean email."}, {"role": "user", "content": "rodriguezdomingo213@email.com"}, {"role": "assistant", "content": "Thanks, and now I'll just need your username."}, {"role": "user", "content": "Username: rodriguezdomingo213"}, {"role": "assistant", "content": "Thank you, do you know the shipping status of the order?"}, {"role": "user", "content": "it was just delivered"}, {"role": "assistant", "content": "I can refund part of the shipping fee ($8) for you.Would that be alright?"}, {"role": "user", "content": "sure that sounds good"}, {"role": "assistant", "content": "Okay, your refund has been sent. Is there anything else I can do for you?"}]
|
that was it
| 10 |
Customer name is rodriguez domingo. membership level is bronze. email is rodriguezdomingo213@email.com. phone number is (872) 470-7185. order ID is 5238619247. purchase date was 2019-10-11. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 7831 woodshore st newark, ca 215.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "qzdss5er7j", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo213@email.com", "member_level": "bronze", "phone": "(872) 470-7185", "username": "rodriguezdomingo213"}, "order": {"street_address": "7831 woodshore st", "full_address": "7831 woodshore st newark, ca 215", "city": "newark", "num_products": "1", "order_id": "5238619247", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-10-11", "shipping_status": "delivered", "state": "ca", "zip_code": "215"}, "product": {"names": ["guess jacket"], "amounts": [49]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "hiya, i just had an order delivered and realized that the shipping cost was very hight"}, {"role": "user", "content": "*high"}, {"role": "user", "content": "any chance of a refund on that?"}, {"role": "assistant", "content": "I'm sorry about that, could I have your name and we can look up the order?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "Order ID: 5238619247"}, {"role": "assistant", "content": "Thanks, Rodriguez. I'll also need your Order ID."}, {"role": "assistant", "content": "Excuse mr, I mean email."}, {"role": "user", "content": "rodriguezdomingo213@email.com"}, {"role": "assistant", "content": "Thanks, and now I'll just need your username."}, {"role": "user", "content": "Username: rodriguezdomingo213"}, {"role": "assistant", "content": "Thank you, do you know the shipping status of the order?"}, {"role": "user", "content": "it was just delivered"}, {"role": "assistant", "content": "I can refund part of the shipping fee ($8) for you.Would that be alright?"}, {"role": "user", "content": "sure that sounds good"}, {"role": "assistant", "content": "Okay, your refund has been sent. Is there anything else I can do for you?"}, {"role": "user", "content": "that was it"}]
|
thanks
| 11 |
Customer name is chloe zhang. membership level is gold. phone number is (394) 606-3035. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 8197 2nd ave la fayette, wa 16597.
|
single_item_query: jeans_other_3
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(394) 606-3035"}, "order": {"street_address": "8197 2nd ave", "full_address": "8197 2nd ave la fayette, wa 16597", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "wa", "zip_code": "16597"}, "product": {"names": ["michael_kors jeans"], "amounts": [99]}, "flow": "single_item_query", "subflow": "jeans_other_3"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_3", "customer_name": "chloe zhang", "member_level": "gold"}
|
[]
|
I would like to know more about a product
| 1 |
Customer name is chloe zhang. membership level is gold. phone number is (394) 606-3035. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 8197 2nd ave la fayette, wa 16597.
|
single_item_query: jeans_other_3
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(394) 606-3035"}, "order": {"street_address": "8197 2nd ave", "full_address": "8197 2nd ave la fayette, wa 16597", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "wa", "zip_code": "16597"}, "product": {"names": ["michael_kors jeans"], "amounts": [99]}, "flow": "single_item_query", "subflow": "jeans_other_3"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_3", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "user", "content": "I would like to know more about a product"}, {"role": "assistant", "content": "how may i help you"}, {"role": "assistant", "content": "what product would you like to know more about"}]
|
Product: jeans Brand: Michael_Kors
| 2 |
Customer name is chloe zhang. membership level is gold. phone number is (394) 606-3035. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 8197 2nd ave la fayette, wa 16597.
|
single_item_query: jeans_other_3
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(394) 606-3035"}, "order": {"street_address": "8197 2nd ave", "full_address": "8197 2nd ave la fayette, wa 16597", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "wa", "zip_code": "16597"}, "product": {"names": ["michael_kors jeans"], "amounts": [99]}, "flow": "single_item_query", "subflow": "jeans_other_3"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_3", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "user", "content": "I would like to know more about a product"}, {"role": "assistant", "content": "how may i help you"}, {"role": "assistant", "content": "what product would you like to know more about"}, {"role": "user", "content": "Product: jeans Brand: Michael_Kors"}]
|
I would like to know if there is a small in stock
| 3 |
Customer name is chloe zhang. membership level is gold. phone number is (394) 606-3035. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 8197 2nd ave la fayette, wa 16597.
|
single_item_query: jeans_other_3
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(394) 606-3035"}, "order": {"street_address": "8197 2nd ave", "full_address": "8197 2nd ave la fayette, wa 16597", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "wa", "zip_code": "16597"}, "product": {"names": ["michael_kors jeans"], "amounts": [99]}, "flow": "single_item_query", "subflow": "jeans_other_3"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_3", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "user", "content": "I would like to know more about a product"}, {"role": "assistant", "content": "how may i help you"}, {"role": "assistant", "content": "what product would you like to know more about"}, {"role": "user", "content": "Product: jeans Brand: Michael_Kors"}, {"role": "user", "content": "I would like to know if there is a small in stock"}, {"role": "assistant", "content": "ok, i can help you with that today"}]
|
ok
| 4 |
Customer name is chloe zhang. membership level is gold. phone number is (394) 606-3035. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 8197 2nd ave la fayette, wa 16597.
|
single_item_query: jeans_other_3
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(394) 606-3035"}, "order": {"street_address": "8197 2nd ave", "full_address": "8197 2nd ave la fayette, wa 16597", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "wa", "zip_code": "16597"}, "product": {"names": ["michael_kors jeans"], "amounts": [99]}, "flow": "single_item_query", "subflow": "jeans_other_3"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_3", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "user", "content": "I would like to know more about a product"}, {"role": "assistant", "content": "how may i help you"}, {"role": "assistant", "content": "what product would you like to know more about"}, {"role": "user", "content": "Product: jeans Brand: Michael_Kors"}, {"role": "user", "content": "I would like to know if there is a small in stock"}, {"role": "assistant", "content": "ok, i can help you with that today"}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "have you checked to see if the item is in stock, and it said out of stock?"}]
|
yes
| 5 |
Customer name is chloe zhang. membership level is gold. phone number is (394) 606-3035. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 8197 2nd ave la fayette, wa 16597.
|
single_item_query: jeans_other_3
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(394) 606-3035"}, "order": {"street_address": "8197 2nd ave", "full_address": "8197 2nd ave la fayette, wa 16597", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "wa", "zip_code": "16597"}, "product": {"names": ["michael_kors jeans"], "amounts": [99]}, "flow": "single_item_query", "subflow": "jeans_other_3"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_3", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "user", "content": "I would like to know more about a product"}, {"role": "assistant", "content": "how may i help you"}, {"role": "assistant", "content": "what product would you like to know more about"}, {"role": "user", "content": "Product: jeans Brand: Michael_Kors"}, {"role": "user", "content": "I would like to know if there is a small in stock"}, {"role": "assistant", "content": "ok, i can help you with that today"}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "have you checked to see if the item is in stock, and it said out of stock?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "i see"}, {"role": "assistant", "content": "can i get your full name please"}]
|
Chloe Zhang
| 6 |
Customer name is chloe zhang. membership level is gold. phone number is (394) 606-3035. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 8197 2nd ave la fayette, wa 16597.
|
single_item_query: jeans_other_3
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(394) 606-3035"}, "order": {"street_address": "8197 2nd ave", "full_address": "8197 2nd ave la fayette, wa 16597", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "wa", "zip_code": "16597"}, "product": {"names": ["michael_kors jeans"], "amounts": [99]}, "flow": "single_item_query", "subflow": "jeans_other_3"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_3", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "user", "content": "I would like to know more about a product"}, {"role": "assistant", "content": "how may i help you"}, {"role": "assistant", "content": "what product would you like to know more about"}, {"role": "user", "content": "Product: jeans Brand: Michael_Kors"}, {"role": "user", "content": "I would like to know if there is a small in stock"}, {"role": "assistant", "content": "ok, i can help you with that today"}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "have you checked to see if the item is in stock, and it said out of stock?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "i see"}, {"role": "assistant", "content": "can i get your full name please"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "i will write a report to our internal team to make sure they keep up with demand in the future"}]
|
okay thank you
| 7 |
Customer name is chloe zhang. membership level is gold. phone number is (394) 606-3035. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 8197 2nd ave la fayette, wa 16597.
|
single_item_query: jeans_other_3
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(394) 606-3035"}, "order": {"street_address": "8197 2nd ave", "full_address": "8197 2nd ave la fayette, wa 16597", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "wa", "zip_code": "16597"}, "product": {"names": ["michael_kors jeans"], "amounts": [99]}, "flow": "single_item_query", "subflow": "jeans_other_3"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_3", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "user", "content": "I would like to know more about a product"}, {"role": "assistant", "content": "how may i help you"}, {"role": "assistant", "content": "what product would you like to know more about"}, {"role": "user", "content": "Product: jeans Brand: Michael_Kors"}, {"role": "user", "content": "I would like to know if there is a small in stock"}, {"role": "assistant", "content": "ok, i can help you with that today"}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "have you checked to see if the item is in stock, and it said out of stock?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "i see"}, {"role": "assistant", "content": "can i get your full name please"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "i will write a report to our internal team to make sure they keep up with demand in the future"}, {"role": "user", "content": "okay thank you"}, {"role": "assistant", "content": "i do apologize for the stocking issue"}]
|
Its okay
| 8 |
Customer name is chloe zhang. membership level is gold. phone number is (394) 606-3035. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 8197 2nd ave la fayette, wa 16597.
|
single_item_query: jeans_other_3
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(394) 606-3035"}, "order": {"street_address": "8197 2nd ave", "full_address": "8197 2nd ave la fayette, wa 16597", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "wa", "zip_code": "16597"}, "product": {"names": ["michael_kors jeans"], "amounts": [99]}, "flow": "single_item_query", "subflow": "jeans_other_3"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_3", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "user", "content": "I would like to know more about a product"}, {"role": "assistant", "content": "how may i help you"}, {"role": "assistant", "content": "what product would you like to know more about"}, {"role": "user", "content": "Product: jeans Brand: Michael_Kors"}, {"role": "user", "content": "I would like to know if there is a small in stock"}, {"role": "assistant", "content": "ok, i can help you with that today"}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "have you checked to see if the item is in stock, and it said out of stock?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "i see"}, {"role": "assistant", "content": "can i get your full name please"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "i will write a report to our internal team to make sure they keep up with demand in the future"}, {"role": "user", "content": "okay thank you"}, {"role": "assistant", "content": "i do apologize for the stocking issue"}, {"role": "user", "content": "Its okay"}, {"role": "assistant", "content": "is there anything else i can help with today"}]
|
That is everything, thank you again for all your help
| 9 |
Customer name is chloe zhang. membership level is gold. phone number is (394) 606-3035. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 8197 2nd ave la fayette, wa 16597.
|
single_item_query: jeans_other_3
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(394) 606-3035"}, "order": {"street_address": "8197 2nd ave", "full_address": "8197 2nd ave la fayette, wa 16597", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "wa", "zip_code": "16597"}, "product": {"names": ["michael_kors jeans"], "amounts": [99]}, "flow": "single_item_query", "subflow": "jeans_other_3"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_3", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "user", "content": "I would like to know more about a product"}, {"role": "assistant", "content": "how may i help you"}, {"role": "assistant", "content": "what product would you like to know more about"}, {"role": "user", "content": "Product: jeans Brand: Michael_Kors"}, {"role": "user", "content": "I would like to know if there is a small in stock"}, {"role": "assistant", "content": "ok, i can help you with that today"}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "have you checked to see if the item is in stock, and it said out of stock?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "i see"}, {"role": "assistant", "content": "can i get your full name please"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "i will write a report to our internal team to make sure they keep up with demand in the future"}, {"role": "user", "content": "okay thank you"}, {"role": "assistant", "content": "i do apologize for the stocking issue"}, {"role": "user", "content": "Its okay"}, {"role": "assistant", "content": "is there anything else i can help with today"}, {"role": "user", "content": "That is everything, thank you again for all your help"}]
|
Have a nice day
| 10 |
Customer name is alessandro phoenix. membership level is bronze. email is aphoenix579@email.com. phone number is (248) 222-8628. order ID is 6556841376. purchase date was 2019-12-02. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/guess-boots.jpeg'}]. payment method is paypal. delivery address is 3299 circle drive monterey, ca 78488.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix579@email.com", "member_level": "bronze", "phone": "(248) 222-8628", "username": "aphoenix579"}, "order": {"street_address": "3299 circle drive", "full_address": "3299 circle drive monterey, ca 78488", "city": "monterey", "num_products": "1", "order_id": "6556841376", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/guess-boots.jpeg'}]", "purchase_date": "2019-12-02", "state": "ca", "zip_code": "78488"}, "product": {"names": ["guess boots"], "amounts": [79]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "How can I help you?"}]
|
i would like to know the status of my refund
| 1 |
Customer name is alessandro phoenix. membership level is bronze. email is aphoenix579@email.com. phone number is (248) 222-8628. order ID is 6556841376. purchase date was 2019-12-02. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/guess-boots.jpeg'}]. payment method is paypal. delivery address is 3299 circle drive monterey, ca 78488.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix579@email.com", "member_level": "bronze", "phone": "(248) 222-8628", "username": "aphoenix579"}, "order": {"street_address": "3299 circle drive", "full_address": "3299 circle drive monterey, ca 78488", "city": "monterey", "num_products": "1", "order_id": "6556841376", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/guess-boots.jpeg'}]", "purchase_date": "2019-12-02", "state": "ca", "zip_code": "78488"}, "product": {"names": ["guess boots"], "amounts": [79]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "i would like to know the status of my refund"}, {"role": "assistant", "content": "Sure, can I have your name and account number?"}]
|
Alessandro Phoenix Acoount ID: WE4889903
| 2 |
Customer name is alessandro phoenix. membership level is bronze. email is aphoenix579@email.com. phone number is (248) 222-8628. order ID is 6556841376. purchase date was 2019-12-02. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/guess-boots.jpeg'}]. payment method is paypal. delivery address is 3299 circle drive monterey, ca 78488.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix579@email.com", "member_level": "bronze", "phone": "(248) 222-8628", "username": "aphoenix579"}, "order": {"street_address": "3299 circle drive", "full_address": "3299 circle drive monterey, ca 78488", "city": "monterey", "num_products": "1", "order_id": "6556841376", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/guess-boots.jpeg'}]", "purchase_date": "2019-12-02", "state": "ca", "zip_code": "78488"}, "product": {"names": ["guess boots"], "amounts": [79]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "i would like to know the status of my refund"}, {"role": "assistant", "content": "Sure, can I have your name and account number?"}, {"role": "user", "content": " Alessandro Phoenix Acoount ID: WE4889903"}, {"role": "assistant", "content": "Thank you Mr. Phoenix, can I please have your username, email address and order number?"}]
|
Username: aphoenix579
| 3 |
Customer name is alessandro phoenix. membership level is bronze. email is aphoenix579@email.com. phone number is (248) 222-8628. order ID is 6556841376. purchase date was 2019-12-02. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/guess-boots.jpeg'}]. payment method is paypal. delivery address is 3299 circle drive monterey, ca 78488.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix579@email.com", "member_level": "bronze", "phone": "(248) 222-8628", "username": "aphoenix579"}, "order": {"street_address": "3299 circle drive", "full_address": "3299 circle drive monterey, ca 78488", "city": "monterey", "num_products": "1", "order_id": "6556841376", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/guess-boots.jpeg'}]", "purchase_date": "2019-12-02", "state": "ca", "zip_code": "78488"}, "product": {"names": ["guess boots"], "amounts": [79]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "i would like to know the status of my refund"}, {"role": "assistant", "content": "Sure, can I have your name and account number?"}, {"role": "user", "content": " Alessandro Phoenix Acoount ID: WE4889903"}, {"role": "assistant", "content": "Thank you Mr. Phoenix, can I please have your username, email address and order number?"}, {"role": "user", "content": "Username: aphoenix579"}]
|
Email Address: aphoenix579@email.com
| 4 |
Customer name is alessandro phoenix. membership level is bronze. email is aphoenix579@email.com. phone number is (248) 222-8628. order ID is 6556841376. purchase date was 2019-12-02. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/guess-boots.jpeg'}]. payment method is paypal. delivery address is 3299 circle drive monterey, ca 78488.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix579@email.com", "member_level": "bronze", "phone": "(248) 222-8628", "username": "aphoenix579"}, "order": {"street_address": "3299 circle drive", "full_address": "3299 circle drive monterey, ca 78488", "city": "monterey", "num_products": "1", "order_id": "6556841376", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/guess-boots.jpeg'}]", "purchase_date": "2019-12-02", "state": "ca", "zip_code": "78488"}, "product": {"names": ["guess boots"], "amounts": [79]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "i would like to know the status of my refund"}, {"role": "assistant", "content": "Sure, can I have your name and account number?"}, {"role": "user", "content": " Alessandro Phoenix Acoount ID: WE4889903"}, {"role": "assistant", "content": "Thank you Mr. Phoenix, can I please have your username, email address and order number?"}, {"role": "user", "content": "Username: aphoenix579"}, {"role": "user", "content": "Email Address: aphoenix579@email.com"}]
|
Order ID: 6556841376
| 5 |
Customer name is alessandro phoenix. membership level is bronze. email is aphoenix579@email.com. phone number is (248) 222-8628. order ID is 6556841376. purchase date was 2019-12-02. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/guess-boots.jpeg'}]. payment method is paypal. delivery address is 3299 circle drive monterey, ca 78488.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix579@email.com", "member_level": "bronze", "phone": "(248) 222-8628", "username": "aphoenix579"}, "order": {"street_address": "3299 circle drive", "full_address": "3299 circle drive monterey, ca 78488", "city": "monterey", "num_products": "1", "order_id": "6556841376", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/guess-boots.jpeg'}]", "purchase_date": "2019-12-02", "state": "ca", "zip_code": "78488"}, "product": {"names": ["guess boots"], "amounts": [79]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "i would like to know the status of my refund"}, {"role": "assistant", "content": "Sure, can I have your name and account number?"}, {"role": "user", "content": " Alessandro Phoenix Acoount ID: WE4889903"}, {"role": "assistant", "content": "Thank you Mr. Phoenix, can I please have your username, email address and order number?"}, {"role": "user", "content": "Username: aphoenix579"}, {"role": "user", "content": "Email Address: aphoenix579@email.com"}, {"role": "user", "content": "Order ID: 6556841376"}, {"role": "assistant", "content": "Thanks, so much."}]
|
welcome
| 6 |
Customer name is alessandro phoenix. membership level is bronze. email is aphoenix579@email.com. phone number is (248) 222-8628. order ID is 6556841376. purchase date was 2019-12-02. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/guess-boots.jpeg'}]. payment method is paypal. delivery address is 3299 circle drive monterey, ca 78488.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix579@email.com", "member_level": "bronze", "phone": "(248) 222-8628", "username": "aphoenix579"}, "order": {"street_address": "3299 circle drive", "full_address": "3299 circle drive monterey, ca 78488", "city": "monterey", "num_products": "1", "order_id": "6556841376", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/guess-boots.jpeg'}]", "purchase_date": "2019-12-02", "state": "ca", "zip_code": "78488"}, "product": {"names": ["guess boots"], "amounts": [79]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "i would like to know the status of my refund"}, {"role": "assistant", "content": "Sure, can I have your name and account number?"}, {"role": "user", "content": " Alessandro Phoenix Acoount ID: WE4889903"}, {"role": "assistant", "content": "Thank you Mr. Phoenix, can I please have your username, email address and order number?"}, {"role": "user", "content": "Username: aphoenix579"}, {"role": "user", "content": "Email Address: aphoenix579@email.com"}, {"role": "user", "content": "Order ID: 6556841376"}, {"role": "assistant", "content": "Thanks, so much."}, {"role": "user", "content": "welcome"}]
|
hello
| 7 |
Customer name is alessandro phoenix. membership level is bronze. email is aphoenix579@email.com. phone number is (248) 222-8628. order ID is 6556841376. purchase date was 2019-12-02. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/guess-boots.jpeg'}]. payment method is paypal. delivery address is 3299 circle drive monterey, ca 78488.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix579@email.com", "member_level": "bronze", "phone": "(248) 222-8628", "username": "aphoenix579"}, "order": {"street_address": "3299 circle drive", "full_address": "3299 circle drive monterey, ca 78488", "city": "monterey", "num_products": "1", "order_id": "6556841376", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/guess-boots.jpeg'}]", "purchase_date": "2019-12-02", "state": "ca", "zip_code": "78488"}, "product": {"names": ["guess boots"], "amounts": [79]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "i would like to know the status of my refund"}, {"role": "assistant", "content": "Sure, can I have your name and account number?"}, {"role": "user", "content": " Alessandro Phoenix Acoount ID: WE4889903"}, {"role": "assistant", "content": "Thank you Mr. Phoenix, can I please have your username, email address and order number?"}, {"role": "user", "content": "Username: aphoenix579"}, {"role": "user", "content": "Email Address: aphoenix579@email.com"}, {"role": "user", "content": "Order ID: 6556841376"}, {"role": "assistant", "content": "Thanks, so much."}, {"role": "user", "content": "welcome"}, {"role": "user", "content": "hello"}, {"role": "assistant", "content": "I see that your refund is in progress."}]
|
do you know hoe long it will be before it hit my account?
| 8 |
Customer name is alessandro phoenix. membership level is bronze. email is aphoenix579@email.com. phone number is (248) 222-8628. order ID is 6556841376. purchase date was 2019-12-02. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/guess-boots.jpeg'}]. payment method is paypal. delivery address is 3299 circle drive monterey, ca 78488.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix579@email.com", "member_level": "bronze", "phone": "(248) 222-8628", "username": "aphoenix579"}, "order": {"street_address": "3299 circle drive", "full_address": "3299 circle drive monterey, ca 78488", "city": "monterey", "num_products": "1", "order_id": "6556841376", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/guess-boots.jpeg'}]", "purchase_date": "2019-12-02", "state": "ca", "zip_code": "78488"}, "product": {"names": ["guess boots"], "amounts": [79]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "i would like to know the status of my refund"}, {"role": "assistant", "content": "Sure, can I have your name and account number?"}, {"role": "user", "content": " Alessandro Phoenix Acoount ID: WE4889903"}, {"role": "assistant", "content": "Thank you Mr. Phoenix, can I please have your username, email address and order number?"}, {"role": "user", "content": "Username: aphoenix579"}, {"role": "user", "content": "Email Address: aphoenix579@email.com"}, {"role": "user", "content": "Order ID: 6556841376"}, {"role": "assistant", "content": "Thanks, so much."}, {"role": "user", "content": "welcome"}, {"role": "user", "content": "hello"}, {"role": "assistant", "content": "I see that your refund is in progress."}, {"role": "user", "content": "do you know hoe long it will be before it hit my account?"}, {"role": "assistant", "content": "You should see the refund in 24 hours."}]
|
okay, thank you for your help
| 9 |
Customer name is alessandro phoenix. membership level is bronze. email is aphoenix579@email.com. phone number is (248) 222-8628. order ID is 6556841376. purchase date was 2019-12-02. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/guess-boots.jpeg'}]. payment method is paypal. delivery address is 3299 circle drive monterey, ca 78488.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix579@email.com", "member_level": "bronze", "phone": "(248) 222-8628", "username": "aphoenix579"}, "order": {"street_address": "3299 circle drive", "full_address": "3299 circle drive monterey, ca 78488", "city": "monterey", "num_products": "1", "order_id": "6556841376", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/guess-boots.jpeg'}]", "purchase_date": "2019-12-02", "state": "ca", "zip_code": "78488"}, "product": {"names": ["guess boots"], "amounts": [79]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "i would like to know the status of my refund"}, {"role": "assistant", "content": "Sure, can I have your name and account number?"}, {"role": "user", "content": " Alessandro Phoenix Acoount ID: WE4889903"}, {"role": "assistant", "content": "Thank you Mr. Phoenix, can I please have your username, email address and order number?"}, {"role": "user", "content": "Username: aphoenix579"}, {"role": "user", "content": "Email Address: aphoenix579@email.com"}, {"role": "user", "content": "Order ID: 6556841376"}, {"role": "assistant", "content": "Thanks, so much."}, {"role": "user", "content": "welcome"}, {"role": "user", "content": "hello"}, {"role": "assistant", "content": "I see that your refund is in progress."}, {"role": "user", "content": "do you know hoe long it will be before it hit my account?"}, {"role": "assistant", "content": "You should see the refund in 24 hours."}, {"role": "user", "content": "okay, thank you for your help"}, {"role": "assistant", "content": "You're welcome. Is there anything else?"}]
|
no that will be all
| 10 |
Customer name is crystal minh. membership level is guest. phone number is (883) 228-8663. delivery address is 7179 primrose ave newark, mi 98530.
|
storewide_query: membership_1
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "guest", "phone": "(883) 228-8663"}, "order": {"street_address": "7179 primrose ave", "full_address": "7179 primrose ave newark, mi 98530", "city": "newark", "state": "mi", "zip_code": "98530"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_1"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_1", "customer_name": "crystal minh", "member_level": "guest"}
|
[]
|
hello
| 1 |
Customer name is crystal minh. membership level is guest. phone number is (883) 228-8663. delivery address is 7179 primrose ave newark, mi 98530.
|
storewide_query: membership_1
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "guest", "phone": "(883) 228-8663"}, "order": {"street_address": "7179 primrose ave", "full_address": "7179 primrose ave newark, mi 98530", "city": "newark", "state": "mi", "zip_code": "98530"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_1"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_1", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Hello, how may I help you?"}]
|
i was wondering if you could explain the difference in membership levels for me
| 2 |
Customer name is crystal minh. membership level is guest. phone number is (883) 228-8663. delivery address is 7179 primrose ave newark, mi 98530.
|
storewide_query: membership_1
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "guest", "phone": "(883) 228-8663"}, "order": {"street_address": "7179 primrose ave", "full_address": "7179 primrose ave newark, mi 98530", "city": "newark", "state": "mi", "zip_code": "98530"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_1"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_1", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "i was wondering if you could explain the difference in membership levels for me"}, {"role": "assistant", "content": "Sure, could I get your name?"}]
|
Crystal Minh
| 3 |
Customer name is crystal minh. membership level is guest. phone number is (883) 228-8663. delivery address is 7179 primrose ave newark, mi 98530.
|
storewide_query: membership_1
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "guest", "phone": "(883) 228-8663"}, "order": {"street_address": "7179 primrose ave", "full_address": "7179 primrose ave newark, mi 98530", "city": "newark", "state": "mi", "zip_code": "98530"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_1"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_1", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "i was wondering if you could explain the difference in membership levels for me"}, {"role": "assistant", "content": "Sure, could I get your name?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "All members get access to a holiday party. Bronze members get reduced shipping and promos. Silver members get precious perks and can have customer service make purchases for them. Gold gets all that and unlimited refunds."}]
|
oh great, thanks
| 4 |
Customer name is crystal minh. membership level is guest. phone number is (883) 228-8663. delivery address is 7179 primrose ave newark, mi 98530.
|
storewide_query: membership_1
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "guest", "phone": "(883) 228-8663"}, "order": {"street_address": "7179 primrose ave", "full_address": "7179 primrose ave newark, mi 98530", "city": "newark", "state": "mi", "zip_code": "98530"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_1"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_1", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "i was wondering if you could explain the difference in membership levels for me"}, {"role": "assistant", "content": "Sure, could I get your name?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "All members get access to a holiday party. Bronze members get reduced shipping and promos. Silver members get precious perks and can have customer service make purchases for them. Gold gets all that and unlimited refunds."}, {"role": "user", "content": "oh great, thanks"}, {"role": "assistant", "content": "Is there anything else I can help you with?"}]
|
that's all, thanks
| 5 |
Customer name is crystal minh. membership level is guest. phone number is (883) 228-8663. delivery address is 7179 primrose ave newark, mi 98530.
|
storewide_query: membership_1
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "guest", "phone": "(883) 228-8663"}, "order": {"street_address": "7179 primrose ave", "full_address": "7179 primrose ave newark, mi 98530", "city": "newark", "state": "mi", "zip_code": "98530"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_1"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_1", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "user", "content": "hello"}, {"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "i was wondering if you could explain the difference in membership levels for me"}, {"role": "assistant", "content": "Sure, could I get your name?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "All members get access to a holiday party. Bronze members get reduced shipping and promos. Silver members get precious perks and can have customer service make purchases for them. Gold gets all that and unlimited refunds."}, {"role": "user", "content": "oh great, thanks"}, {"role": "assistant", "content": "Is there anything else I can help you with?"}, {"role": "user", "content": "that's all, thanks"}, {"role": "assistant", "content": "Have a good day!"}]
|
you too
| 6 |
Customer name is rodriguez domingo. membership level is bronze. email is rodriguezd287@email.com. phone number is (990) 791-2332. order ID is 6051401074. purchase date was 2019-10-18. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/guess-boots.jpeg'}]. payment method is paypal. delivery address is 2967 kennedy st san lima, ny 65895.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd287@email.com", "member_level": "bronze", "phone": "(990) 791-2332", "username": "rodriguezd287"}, "order": {"street_address": "2967 kennedy st", "full_address": "2967 kennedy st san lima, ny 65895", "city": "san lima", "num_products": "1", "order_id": "6051401074", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/guess-boots.jpeg'}]", "purchase_date": "2019-10-18", "state": "ny", "zip_code": "65895"}, "product": {"names": ["guess boots"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "How can I help you?"}]
|
hi
| 1 |
Customer name is rodriguez domingo. membership level is bronze. email is rodriguezd287@email.com. phone number is (990) 791-2332. order ID is 6051401074. purchase date was 2019-10-18. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/guess-boots.jpeg'}]. payment method is paypal. delivery address is 2967 kennedy st san lima, ny 65895.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd287@email.com", "member_level": "bronze", "phone": "(990) 791-2332", "username": "rodriguezd287"}, "order": {"street_address": "2967 kennedy st", "full_address": "2967 kennedy st san lima, ny 65895", "city": "san lima", "num_products": "1", "order_id": "6051401074", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/guess-boots.jpeg'}]", "purchase_date": "2019-10-18", "state": "ny", "zip_code": "65895"}, "product": {"names": ["guess boots"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "hi"}]
|
I need to order a pair of boots
| 2 |
Customer name is rodriguez domingo. membership level is bronze. email is rodriguezd287@email.com. phone number is (990) 791-2332. order ID is 6051401074. purchase date was 2019-10-18. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/guess-boots.jpeg'}]. payment method is paypal. delivery address is 2967 kennedy st san lima, ny 65895.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd287@email.com", "member_level": "bronze", "phone": "(990) 791-2332", "username": "rodriguezd287"}, "order": {"street_address": "2967 kennedy st", "full_address": "2967 kennedy st san lima, ny 65895", "city": "san lima", "num_products": "1", "order_id": "6051401074", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/guess-boots.jpeg'}]", "purchase_date": "2019-10-18", "state": "ny", "zip_code": "65895"}, "product": {"names": ["guess boots"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "hi"}, {"role": "user", "content": "I need to order a pair of boots"}, {"role": "assistant", "content": "Ok and are you trying to order from the website?"}]
|
I got a pair from yu guys and I need to return them and get a new pair
| 3 |
Customer name is rodriguez domingo. membership level is bronze. email is rodriguezd287@email.com. phone number is (990) 791-2332. order ID is 6051401074. purchase date was 2019-10-18. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/guess-boots.jpeg'}]. payment method is paypal. delivery address is 2967 kennedy st san lima, ny 65895.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd287@email.com", "member_level": "bronze", "phone": "(990) 791-2332", "username": "rodriguezd287"}, "order": {"street_address": "2967 kennedy st", "full_address": "2967 kennedy st san lima, ny 65895", "city": "san lima", "num_products": "1", "order_id": "6051401074", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/guess-boots.jpeg'}]", "purchase_date": "2019-10-18", "state": "ny", "zip_code": "65895"}, "product": {"names": ["guess boots"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "hi"}, {"role": "user", "content": "I need to order a pair of boots"}, {"role": "assistant", "content": "Ok and are you trying to order from the website?"}, {"role": "user", "content": "I got a pair from yu guys and I need to return them and get a new pair"}]
|
so I need help with this returnt first
| 4 |
Customer name is rodriguez domingo. membership level is bronze. email is rodriguezd287@email.com. phone number is (990) 791-2332. order ID is 6051401074. purchase date was 2019-10-18. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/guess-boots.jpeg'}]. payment method is paypal. delivery address is 2967 kennedy st san lima, ny 65895.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd287@email.com", "member_level": "bronze", "phone": "(990) 791-2332", "username": "rodriguezd287"}, "order": {"street_address": "2967 kennedy st", "full_address": "2967 kennedy st san lima, ny 65895", "city": "san lima", "num_products": "1", "order_id": "6051401074", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/guess-boots.jpeg'}]", "purchase_date": "2019-10-18", "state": "ny", "zip_code": "65895"}, "product": {"names": ["guess boots"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "hi"}, {"role": "user", "content": "I need to order a pair of boots"}, {"role": "assistant", "content": "Ok and are you trying to order from the website?"}, {"role": "user", "content": "I got a pair from yu guys and I need to return them and get a new pair"}, {"role": "user", "content": "so I need help with this returnt first"}, {"role": "assistant", "content": "Oh ok, I will be glad to help you with that."}, {"role": "assistant", "content": "Could I have your full name or account id?"}]
|
Rodriguez Domingo
| 5 |
Customer name is rodriguez domingo. membership level is bronze. email is rodriguezd287@email.com. phone number is (990) 791-2332. order ID is 6051401074. purchase date was 2019-10-18. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/guess-boots.jpeg'}]. payment method is paypal. delivery address is 2967 kennedy st san lima, ny 65895.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd287@email.com", "member_level": "bronze", "phone": "(990) 791-2332", "username": "rodriguezd287"}, "order": {"street_address": "2967 kennedy st", "full_address": "2967 kennedy st san lima, ny 65895", "city": "san lima", "num_products": "1", "order_id": "6051401074", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/guess-boots.jpeg'}]", "purchase_date": "2019-10-18", "state": "ny", "zip_code": "65895"}, "product": {"names": ["guess boots"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "hi"}, {"role": "user", "content": "I need to order a pair of boots"}, {"role": "assistant", "content": "Ok and are you trying to order from the website?"}, {"role": "user", "content": "I got a pair from yu guys and I need to return them and get a new pair"}, {"role": "user", "content": "so I need help with this returnt first"}, {"role": "assistant", "content": "Oh ok, I will be glad to help you with that."}, {"role": "assistant", "content": "Could I have your full name or account id?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "What is wrong with the original pair of pants?"}]
|
They are not what I thought they would be so i need a new styling
| 6 |
Customer name is rodriguez domingo. membership level is bronze. email is rodriguezd287@email.com. phone number is (990) 791-2332. order ID is 6051401074. purchase date was 2019-10-18. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/guess-boots.jpeg'}]. payment method is paypal. delivery address is 2967 kennedy st san lima, ny 65895.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd287@email.com", "member_level": "bronze", "phone": "(990) 791-2332", "username": "rodriguezd287"}, "order": {"street_address": "2967 kennedy st", "full_address": "2967 kennedy st san lima, ny 65895", "city": "san lima", "num_products": "1", "order_id": "6051401074", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/guess-boots.jpeg'}]", "purchase_date": "2019-10-18", "state": "ny", "zip_code": "65895"}, "product": {"names": ["guess boots"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "hi"}, {"role": "user", "content": "I need to order a pair of boots"}, {"role": "assistant", "content": "Ok and are you trying to order from the website?"}, {"role": "user", "content": "I got a pair from yu guys and I need to return them and get a new pair"}, {"role": "user", "content": "so I need help with this returnt first"}, {"role": "assistant", "content": "Oh ok, I will be glad to help you with that."}, {"role": "assistant", "content": "Could I have your full name or account id?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "What is wrong with the original pair of pants?"}, {"role": "user", "content": "They are not what I thought they would be so i need a new styling"}, {"role": "assistant", "content": "Ok, could I have your username, email address, and order id?"}]
|
rodriguezd287@email.com
| 7 |
Customer name is rodriguez domingo. membership level is bronze. email is rodriguezd287@email.com. phone number is (990) 791-2332. order ID is 6051401074. purchase date was 2019-10-18. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/guess-boots.jpeg'}]. payment method is paypal. delivery address is 2967 kennedy st san lima, ny 65895.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd287@email.com", "member_level": "bronze", "phone": "(990) 791-2332", "username": "rodriguezd287"}, "order": {"street_address": "2967 kennedy st", "full_address": "2967 kennedy st san lima, ny 65895", "city": "san lima", "num_products": "1", "order_id": "6051401074", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/guess-boots.jpeg'}]", "purchase_date": "2019-10-18", "state": "ny", "zip_code": "65895"}, "product": {"names": ["guess boots"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "hi"}, {"role": "user", "content": "I need to order a pair of boots"}, {"role": "assistant", "content": "Ok and are you trying to order from the website?"}, {"role": "user", "content": "I got a pair from yu guys and I need to return them and get a new pair"}, {"role": "user", "content": "so I need help with this returnt first"}, {"role": "assistant", "content": "Oh ok, I will be glad to help you with that."}, {"role": "assistant", "content": "Could I have your full name or account id?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "What is wrong with the original pair of pants?"}, {"role": "user", "content": "They are not what I thought they would be so i need a new styling"}, {"role": "assistant", "content": "Ok, could I have your username, email address, and order id?"}, {"role": "user", "content": "rodriguezd287@email.com"}]
|
6051401074
| 8 |
Customer name is rodriguez domingo. membership level is bronze. email is rodriguezd287@email.com. phone number is (990) 791-2332. order ID is 6051401074. purchase date was 2019-10-18. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/guess-boots.jpeg'}]. payment method is paypal. delivery address is 2967 kennedy st san lima, ny 65895.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd287@email.com", "member_level": "bronze", "phone": "(990) 791-2332", "username": "rodriguezd287"}, "order": {"street_address": "2967 kennedy st", "full_address": "2967 kennedy st san lima, ny 65895", "city": "san lima", "num_products": "1", "order_id": "6051401074", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/guess-boots.jpeg'}]", "purchase_date": "2019-10-18", "state": "ny", "zip_code": "65895"}, "product": {"names": ["guess boots"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "hi"}, {"role": "user", "content": "I need to order a pair of boots"}, {"role": "assistant", "content": "Ok and are you trying to order from the website?"}, {"role": "user", "content": "I got a pair from yu guys and I need to return them and get a new pair"}, {"role": "user", "content": "so I need help with this returnt first"}, {"role": "assistant", "content": "Oh ok, I will be glad to help you with that."}, {"role": "assistant", "content": "Could I have your full name or account id?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "What is wrong with the original pair of pants?"}, {"role": "user", "content": "They are not what I thought they would be so i need a new styling"}, {"role": "assistant", "content": "Ok, could I have your username, email address, and order id?"}, {"role": "user", "content": "rodriguezd287@email.com"}, {"role": "user", "content": "6051401074"}]
|
thats my order ID
| 9 |
Customer name is rodriguez domingo. membership level is bronze. email is rodriguezd287@email.com. phone number is (990) 791-2332. order ID is 6051401074. purchase date was 2019-10-18. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/guess-boots.jpeg'}]. payment method is paypal. delivery address is 2967 kennedy st san lima, ny 65895.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd287@email.com", "member_level": "bronze", "phone": "(990) 791-2332", "username": "rodriguezd287"}, "order": {"street_address": "2967 kennedy st", "full_address": "2967 kennedy st san lima, ny 65895", "city": "san lima", "num_products": "1", "order_id": "6051401074", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/guess-boots.jpeg'}]", "purchase_date": "2019-10-18", "state": "ny", "zip_code": "65895"}, "product": {"names": ["guess boots"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "hi"}, {"role": "user", "content": "I need to order a pair of boots"}, {"role": "assistant", "content": "Ok and are you trying to order from the website?"}, {"role": "user", "content": "I got a pair from yu guys and I need to return them and get a new pair"}, {"role": "user", "content": "so I need help with this returnt first"}, {"role": "assistant", "content": "Oh ok, I will be glad to help you with that."}, {"role": "assistant", "content": "Could I have your full name or account id?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "What is wrong with the original pair of pants?"}, {"role": "user", "content": "They are not what I thought they would be so i need a new styling"}, {"role": "assistant", "content": "Ok, could I have your username, email address, and order id?"}, {"role": "user", "content": "rodriguezd287@email.com"}, {"role": "user", "content": "6051401074"}, {"role": "user", "content": "thats my order ID"}, {"role": "assistant", "content": "Also your membership status?"}, {"role": "assistant", "content": "Could I get your membership status?"}, {"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "Are you still there?"}]
|
yes
| 10 |
Customer name is rodriguez domingo. membership level is bronze. email is rodriguezd287@email.com. phone number is (990) 791-2332. order ID is 6051401074. purchase date was 2019-10-18. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/guess-boots.jpeg'}]. payment method is paypal. delivery address is 2967 kennedy st san lima, ny 65895.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd287@email.com", "member_level": "bronze", "phone": "(990) 791-2332", "username": "rodriguezd287"}, "order": {"street_address": "2967 kennedy st", "full_address": "2967 kennedy st san lima, ny 65895", "city": "san lima", "num_products": "1", "order_id": "6051401074", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/guess-boots.jpeg'}]", "purchase_date": "2019-10-18", "state": "ny", "zip_code": "65895"}, "product": {"names": ["guess boots"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "hi"}, {"role": "user", "content": "I need to order a pair of boots"}, {"role": "assistant", "content": "Ok and are you trying to order from the website?"}, {"role": "user", "content": "I got a pair from yu guys and I need to return them and get a new pair"}, {"role": "user", "content": "so I need help with this returnt first"}, {"role": "assistant", "content": "Oh ok, I will be glad to help you with that."}, {"role": "assistant", "content": "Could I have your full name or account id?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "What is wrong with the original pair of pants?"}, {"role": "user", "content": "They are not what I thought they would be so i need a new styling"}, {"role": "assistant", "content": "Ok, could I have your username, email address, and order id?"}, {"role": "user", "content": "rodriguezd287@email.com"}, {"role": "user", "content": "6051401074"}, {"role": "user", "content": "thats my order ID"}, {"role": "assistant", "content": "Also your membership status?"}, {"role": "assistant", "content": "Could I get your membership status?"}, {"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "Are you still there?"}, {"role": "user", "content": "yes"}]
|
Bronze
| 11 |
Customer name is rodriguez domingo. membership level is bronze. email is rodriguezd287@email.com. phone number is (990) 791-2332. order ID is 6051401074. purchase date was 2019-10-18. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/guess-boots.jpeg'}]. payment method is paypal. delivery address is 2967 kennedy st san lima, ny 65895.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd287@email.com", "member_level": "bronze", "phone": "(990) 791-2332", "username": "rodriguezd287"}, "order": {"street_address": "2967 kennedy st", "full_address": "2967 kennedy st san lima, ny 65895", "city": "san lima", "num_products": "1", "order_id": "6051401074", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/guess-boots.jpeg'}]", "purchase_date": "2019-10-18", "state": "ny", "zip_code": "65895"}, "product": {"names": ["guess boots"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "hi"}, {"role": "user", "content": "I need to order a pair of boots"}, {"role": "assistant", "content": "Ok and are you trying to order from the website?"}, {"role": "user", "content": "I got a pair from yu guys and I need to return them and get a new pair"}, {"role": "user", "content": "so I need help with this returnt first"}, {"role": "assistant", "content": "Oh ok, I will be glad to help you with that."}, {"role": "assistant", "content": "Could I have your full name or account id?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "What is wrong with the original pair of pants?"}, {"role": "user", "content": "They are not what I thought they would be so i need a new styling"}, {"role": "assistant", "content": "Ok, could I have your username, email address, and order id?"}, {"role": "user", "content": "rodriguezd287@email.com"}, {"role": "user", "content": "6051401074"}, {"role": "user", "content": "thats my order ID"}, {"role": "assistant", "content": "Also your membership status?"}, {"role": "assistant", "content": "Could I get your membership status?"}, {"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "Are you still there?"}, {"role": "user", "content": "yes"}, {"role": "user", "content": "Bronze"}]
|
sorry internet issues
| 12 |
Customer name is rodriguez domingo. membership level is bronze. email is rodriguezd287@email.com. phone number is (990) 791-2332. order ID is 6051401074. purchase date was 2019-10-18. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/guess-boots.jpeg'}]. payment method is paypal. delivery address is 2967 kennedy st san lima, ny 65895.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd287@email.com", "member_level": "bronze", "phone": "(990) 791-2332", "username": "rodriguezd287"}, "order": {"street_address": "2967 kennedy st", "full_address": "2967 kennedy st san lima, ny 65895", "city": "san lima", "num_products": "1", "order_id": "6051401074", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/guess-boots.jpeg'}]", "purchase_date": "2019-10-18", "state": "ny", "zip_code": "65895"}, "product": {"names": ["guess boots"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "hi"}, {"role": "user", "content": "I need to order a pair of boots"}, {"role": "assistant", "content": "Ok and are you trying to order from the website?"}, {"role": "user", "content": "I got a pair from yu guys and I need to return them and get a new pair"}, {"role": "user", "content": "so I need help with this returnt first"}, {"role": "assistant", "content": "Oh ok, I will be glad to help you with that."}, {"role": "assistant", "content": "Could I have your full name or account id?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "What is wrong with the original pair of pants?"}, {"role": "user", "content": "They are not what I thought they would be so i need a new styling"}, {"role": "assistant", "content": "Ok, could I have your username, email address, and order id?"}, {"role": "user", "content": "rodriguezd287@email.com"}, {"role": "user", "content": "6051401074"}, {"role": "user", "content": "thats my order ID"}, {"role": "assistant", "content": "Also your membership status?"}, {"role": "assistant", "content": "Could I get your membership status?"}, {"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "Are you still there?"}, {"role": "user", "content": "yes"}, {"role": "user", "content": "Bronze"}, {"role": "user", "content": "sorry internet issues"}, {"role": "assistant", "content": "When was the purchase bought?"}]
|
2019-10-18
| 13 |
Customer name is alessandro phoenix. membership level is bronze. email is aphoenix831@email.com. order ID is 8004557094. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 8103 lexington ave monterey, ca 71055.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix831@email.com", "member_level": "bronze", "pin_number": "349430", "username": "aphoenix831"}, "order": {"street_address": "8103 lexington ave", "full_address": "8103 lexington ave monterey, ca 71055", "city": "monterey", "num_products": "1", "order_id": "8004557094", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "71055"}, "product": {"names": ["michael_kors jeans"], "amounts": [64]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello there how can i help you today"}]
|
Hey I wanted to Change the name in my account
| 1 |
Customer name is alessandro phoenix. membership level is bronze. email is aphoenix831@email.com. order ID is 8004557094. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 8103 lexington ave monterey, ca 71055.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix831@email.com", "member_level": "bronze", "pin_number": "349430", "username": "aphoenix831"}, "order": {"street_address": "8103 lexington ave", "full_address": "8103 lexington ave monterey, ca 71055", "city": "monterey", "num_products": "1", "order_id": "8004557094", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "71055"}, "product": {"names": ["michael_kors jeans"], "amounts": [64]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello there how can i help you today"}, {"role": "user", "content": "Hey I wanted to Change the name in my account"}]
|
it is spelled wrong
| 2 |
Customer name is alessandro phoenix. membership level is bronze. email is aphoenix831@email.com. order ID is 8004557094. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 8103 lexington ave monterey, ca 71055.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix831@email.com", "member_level": "bronze", "pin_number": "349430", "username": "aphoenix831"}, "order": {"street_address": "8103 lexington ave", "full_address": "8103 lexington ave monterey, ca 71055", "city": "monterey", "num_products": "1", "order_id": "8004557094", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "71055"}, "product": {"names": ["michael_kors jeans"], "amounts": [64]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello there how can i help you today"}, {"role": "user", "content": "Hey I wanted to Change the name in my account"}, {"role": "user", "content": "it is spelled wrong"}]
|
is it possible
| 3 |
Customer name is alessandro phoenix. membership level is bronze. email is aphoenix831@email.com. order ID is 8004557094. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 8103 lexington ave monterey, ca 71055.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix831@email.com", "member_level": "bronze", "pin_number": "349430", "username": "aphoenix831"}, "order": {"street_address": "8103 lexington ave", "full_address": "8103 lexington ave monterey, ca 71055", "city": "monterey", "num_products": "1", "order_id": "8004557094", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "71055"}, "product": {"names": ["michael_kors jeans"], "amounts": [64]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello there how can i help you today"}, {"role": "user", "content": "Hey I wanted to Change the name in my account"}, {"role": "user", "content": "it is spelled wrong"}, {"role": "user", "content": "is it possible"}, {"role": "assistant", "content": "Sure is, could i have your full name and account ID plz"}]
|
I don’t have that can I give you the userid
| 4 |
Customer name is alessandro phoenix. membership level is bronze. email is aphoenix831@email.com. order ID is 8004557094. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 8103 lexington ave monterey, ca 71055.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix831@email.com", "member_level": "bronze", "pin_number": "349430", "username": "aphoenix831"}, "order": {"street_address": "8103 lexington ave", "full_address": "8103 lexington ave monterey, ca 71055", "city": "monterey", "num_products": "1", "order_id": "8004557094", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "71055"}, "product": {"names": ["michael_kors jeans"], "amounts": [64]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello there how can i help you today"}, {"role": "user", "content": "Hey I wanted to Change the name in my account"}, {"role": "user", "content": "it is spelled wrong"}, {"role": "user", "content": "is it possible"}, {"role": "assistant", "content": "Sure is, could i have your full name and account ID plz"}, {"role": "user", "content": "I don\u2019t have that can I give you the userid"}]
|
aphoenix831
| 5 |
Customer name is alessandro phoenix. membership level is bronze. email is aphoenix831@email.com. order ID is 8004557094. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 8103 lexington ave monterey, ca 71055.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix831@email.com", "member_level": "bronze", "pin_number": "349430", "username": "aphoenix831"}, "order": {"street_address": "8103 lexington ave", "full_address": "8103 lexington ave monterey, ca 71055", "city": "monterey", "num_products": "1", "order_id": "8004557094", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "71055"}, "product": {"names": ["michael_kors jeans"], "amounts": [64]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello there how can i help you today"}, {"role": "user", "content": "Hey I wanted to Change the name in my account"}, {"role": "user", "content": "it is spelled wrong"}, {"role": "user", "content": "is it possible"}, {"role": "assistant", "content": "Sure is, could i have your full name and account ID plz"}, {"role": "user", "content": "I don\u2019t have that can I give you the userid"}, {"role": "user", "content": "aphoenix831"}, {"role": "assistant", "content": "Okay i just need a couple more things before i can change the account name,"}]
|
Ok
| 6 |
Customer name is alessandro phoenix. membership level is bronze. email is aphoenix831@email.com. order ID is 8004557094. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 8103 lexington ave monterey, ca 71055.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix831@email.com", "member_level": "bronze", "pin_number": "349430", "username": "aphoenix831"}, "order": {"street_address": "8103 lexington ave", "full_address": "8103 lexington ave monterey, ca 71055", "city": "monterey", "num_products": "1", "order_id": "8004557094", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "71055"}, "product": {"names": ["michael_kors jeans"], "amounts": [64]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello there how can i help you today"}, {"role": "user", "content": "Hey I wanted to Change the name in my account"}, {"role": "user", "content": "it is spelled wrong"}, {"role": "user", "content": "is it possible"}, {"role": "assistant", "content": "Sure is, could i have your full name and account ID plz"}, {"role": "user", "content": "I don\u2019t have that can I give you the userid"}, {"role": "user", "content": "aphoenix831"}, {"role": "assistant", "content": "Okay i just need a couple more things before i can change the account name,"}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "Could you give me the zip code on the account and the email"}, {"role": "assistant", "content": "or the telephone number/pin number"}]
|
my name is Alessandro Phoenx
| 7 |
Customer name is alessandro phoenix. membership level is bronze. email is aphoenix831@email.com. order ID is 8004557094. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 8103 lexington ave monterey, ca 71055.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix831@email.com", "member_level": "bronze", "pin_number": "349430", "username": "aphoenix831"}, "order": {"street_address": "8103 lexington ave", "full_address": "8103 lexington ave monterey, ca 71055", "city": "monterey", "num_products": "1", "order_id": "8004557094", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "71055"}, "product": {"names": ["michael_kors jeans"], "amounts": [64]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello there how can i help you today"}, {"role": "user", "content": "Hey I wanted to Change the name in my account"}, {"role": "user", "content": "it is spelled wrong"}, {"role": "user", "content": "is it possible"}, {"role": "assistant", "content": "Sure is, could i have your full name and account ID plz"}, {"role": "user", "content": "I don\u2019t have that can I give you the userid"}, {"role": "user", "content": "aphoenix831"}, {"role": "assistant", "content": "Okay i just need a couple more things before i can change the account name,"}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "Could you give me the zip code on the account and the email"}, {"role": "assistant", "content": "or the telephone number/pin number"}, {"role": "user", "content": "my name is Alessandro Phoenx"}]
|
Pin Number: 349430
| 8 |
Customer name is alessandro phoenix. membership level is bronze. email is aphoenix831@email.com. order ID is 8004557094. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 8103 lexington ave monterey, ca 71055.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix831@email.com", "member_level": "bronze", "pin_number": "349430", "username": "aphoenix831"}, "order": {"street_address": "8103 lexington ave", "full_address": "8103 lexington ave monterey, ca 71055", "city": "monterey", "num_products": "1", "order_id": "8004557094", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "71055"}, "product": {"names": ["michael_kors jeans"], "amounts": [64]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello there how can i help you today"}, {"role": "user", "content": "Hey I wanted to Change the name in my account"}, {"role": "user", "content": "it is spelled wrong"}, {"role": "user", "content": "is it possible"}, {"role": "assistant", "content": "Sure is, could i have your full name and account ID plz"}, {"role": "user", "content": "I don\u2019t have that can I give you the userid"}, {"role": "user", "content": "aphoenix831"}, {"role": "assistant", "content": "Okay i just need a couple more things before i can change the account name,"}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "Could you give me the zip code on the account and the email"}, {"role": "assistant", "content": "or the telephone number/pin number"}, {"role": "user", "content": "my name is Alessandro Phoenx"}, {"role": "user", "content": "Pin Number: 349430"}, {"role": "assistant", "content": "Okay got it"}, {"role": "assistant", "content": "And what would you like your new accoutn name to be"}]
|
This is how it appears on my ac. Right now Alessandro Phoenix
| 9 |
Customer name is alessandro phoenix. membership level is bronze. email is aphoenix831@email.com. order ID is 8004557094. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 8103 lexington ave monterey, ca 71055.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix831@email.com", "member_level": "bronze", "pin_number": "349430", "username": "aphoenix831"}, "order": {"street_address": "8103 lexington ave", "full_address": "8103 lexington ave monterey, ca 71055", "city": "monterey", "num_products": "1", "order_id": "8004557094", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "71055"}, "product": {"names": ["michael_kors jeans"], "amounts": [64]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello there how can i help you today"}, {"role": "user", "content": "Hey I wanted to Change the name in my account"}, {"role": "user", "content": "it is spelled wrong"}, {"role": "user", "content": "is it possible"}, {"role": "assistant", "content": "Sure is, could i have your full name and account ID plz"}, {"role": "user", "content": "I don\u2019t have that can I give you the userid"}, {"role": "user", "content": "aphoenix831"}, {"role": "assistant", "content": "Okay i just need a couple more things before i can change the account name,"}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "Could you give me the zip code on the account and the email"}, {"role": "assistant", "content": "or the telephone number/pin number"}, {"role": "user", "content": "my name is Alessandro Phoenx"}, {"role": "user", "content": "Pin Number: 349430"}, {"role": "assistant", "content": "Okay got it"}, {"role": "assistant", "content": "And what would you like your new accoutn name to be"}, {"role": "user", "content": "This is how it appears on my ac. Right now Alessandro Phoenix"}]
|
Alessandro Phoenx
| 10 |
Customer name is alessandro phoenix. membership level is bronze. email is aphoenix831@email.com. order ID is 8004557094. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 8103 lexington ave monterey, ca 71055.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix831@email.com", "member_level": "bronze", "pin_number": "349430", "username": "aphoenix831"}, "order": {"street_address": "8103 lexington ave", "full_address": "8103 lexington ave monterey, ca 71055", "city": "monterey", "num_products": "1", "order_id": "8004557094", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "71055"}, "product": {"names": ["michael_kors jeans"], "amounts": [64]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello there how can i help you today"}, {"role": "user", "content": "Hey I wanted to Change the name in my account"}, {"role": "user", "content": "it is spelled wrong"}, {"role": "user", "content": "is it possible"}, {"role": "assistant", "content": "Sure is, could i have your full name and account ID plz"}, {"role": "user", "content": "I don\u2019t have that can I give you the userid"}, {"role": "user", "content": "aphoenix831"}, {"role": "assistant", "content": "Okay i just need a couple more things before i can change the account name,"}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "Could you give me the zip code on the account and the email"}, {"role": "assistant", "content": "or the telephone number/pin number"}, {"role": "user", "content": "my name is Alessandro Phoenx"}, {"role": "user", "content": "Pin Number: 349430"}, {"role": "assistant", "content": "Okay got it"}, {"role": "assistant", "content": "And what would you like your new accoutn name to be"}, {"role": "user", "content": "This is how it appears on my ac. Right now Alessandro Phoenix"}, {"role": "user", "content": "Alessandro Phoenx"}]
|
Ok thank you
| 11 |
Customer name is alessandro phoenix. membership level is bronze. email is aphoenix831@email.com. order ID is 8004557094. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 8103 lexington ave monterey, ca 71055.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix831@email.com", "member_level": "bronze", "pin_number": "349430", "username": "aphoenix831"}, "order": {"street_address": "8103 lexington ave", "full_address": "8103 lexington ave monterey, ca 71055", "city": "monterey", "num_products": "1", "order_id": "8004557094", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ca", "zip_code": "71055"}, "product": {"names": ["michael_kors jeans"], "amounts": [64]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello there how can i help you today"}, {"role": "user", "content": "Hey I wanted to Change the name in my account"}, {"role": "user", "content": "it is spelled wrong"}, {"role": "user", "content": "is it possible"}, {"role": "assistant", "content": "Sure is, could i have your full name and account ID plz"}, {"role": "user", "content": "I don\u2019t have that can I give you the userid"}, {"role": "user", "content": "aphoenix831"}, {"role": "assistant", "content": "Okay i just need a couple more things before i can change the account name,"}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "Could you give me the zip code on the account and the email"}, {"role": "assistant", "content": "or the telephone number/pin number"}, {"role": "user", "content": "my name is Alessandro Phoenx"}, {"role": "user", "content": "Pin Number: 349430"}, {"role": "assistant", "content": "Okay got it"}, {"role": "assistant", "content": "And what would you like your new accoutn name to be"}, {"role": "user", "content": "This is how it appears on my ac. Right now Alessandro Phoenix"}, {"role": "user", "content": "Alessandro Phoenx"}, {"role": "user", "content": "Ok thank you"}, {"role": "assistant", "content": "Okay i have updated it, is that all you need?"}]
|
yeap thanks
| 12 |
Customer name is crystal minh. membership level is silver. email is cminh611@email.com. phone number is (612) 518-5818. order ID is 5033629649. purchase date was 2019-09-17. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 1836 brushwick dr raleigh, tx 77744.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "r9zslsh1ha", "customer_name": "crystal minh", "email": "cminh611@email.com", "member_level": "silver", "phone": "(612) 518-5818", "username": "cminh611"}, "order": {"street_address": "1836 brushwick dr", "full_address": "1836 brushwick dr raleigh, tx 77744", "city": "raleigh", "num_products": "3", "order_id": "5033629649", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "purchase_date": "2019-09-17", "state": "tx", "zip_code": "77744"}, "product": {"names": ["michael_kors shirt", "michael_kors boots", "tommy_hilfiger jacket"], "amounts": [54, 84, 54]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can i help you?"}]
|
I need to check my shipping status
| 1 |
Customer name is crystal minh. membership level is silver. email is cminh611@email.com. phone number is (612) 518-5818. order ID is 5033629649. purchase date was 2019-09-17. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 1836 brushwick dr raleigh, tx 77744.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "r9zslsh1ha", "customer_name": "crystal minh", "email": "cminh611@email.com", "member_level": "silver", "phone": "(612) 518-5818", "username": "cminh611"}, "order": {"street_address": "1836 brushwick dr", "full_address": "1836 brushwick dr raleigh, tx 77744", "city": "raleigh", "num_products": "3", "order_id": "5033629649", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "purchase_date": "2019-09-17", "state": "tx", "zip_code": "77744"}, "product": {"names": ["michael_kors shirt", "michael_kors boots", "tommy_hilfiger jacket"], "amounts": [54, 84, 54]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can i help you?"}, {"role": "user", "content": "I need to check my shipping status"}]
|
I never got my package
| 2 |
Customer name is crystal minh. membership level is silver. email is cminh611@email.com. phone number is (612) 518-5818. order ID is 5033629649. purchase date was 2019-09-17. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 1836 brushwick dr raleigh, tx 77744.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "r9zslsh1ha", "customer_name": "crystal minh", "email": "cminh611@email.com", "member_level": "silver", "phone": "(612) 518-5818", "username": "cminh611"}, "order": {"street_address": "1836 brushwick dr", "full_address": "1836 brushwick dr raleigh, tx 77744", "city": "raleigh", "num_products": "3", "order_id": "5033629649", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "purchase_date": "2019-09-17", "state": "tx", "zip_code": "77744"}, "product": {"names": ["michael_kors shirt", "michael_kors boots", "tommy_hilfiger jacket"], "amounts": [54, 84, 54]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can i help you?"}, {"role": "user", "content": "I need to check my shipping status"}, {"role": "user", "content": "I never got my package"}, {"role": "assistant", "content": "How many days has it been, sir/mam?"}]
|
Name: Crystal Minh
| 3 |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.