context
stringlengths 136
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| goal
stringclasses 96
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stringlengths 524
1.21k
| message_history
stringlengths 2
4.85k
| output
stringlengths 1
250
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39
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|---|---|---|---|---|---|
Customer name is crystal minh. membership level is silver. email is cminh611@email.com. phone number is (612) 518-5818. order ID is 5033629649. purchase date was 2019-09-17. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 1836 brushwick dr raleigh, tx 77744.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "r9zslsh1ha", "customer_name": "crystal minh", "email": "cminh611@email.com", "member_level": "silver", "phone": "(612) 518-5818", "username": "cminh611"}, "order": {"street_address": "1836 brushwick dr", "full_address": "1836 brushwick dr raleigh, tx 77744", "city": "raleigh", "num_products": "3", "order_id": "5033629649", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "purchase_date": "2019-09-17", "state": "tx", "zip_code": "77744"}, "product": {"names": ["michael_kors shirt", "michael_kors boots", "tommy_hilfiger jacket"], "amounts": [54, 84, 54]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can i help you?"}, {"role": "user", "content": "I need to check my shipping status"}, {"role": "user", "content": "I never got my package"}, {"role": "assistant", "content": "How many days has it been, sir/mam?"}, {"role": "user", "content": "Name: Crystal Minh"}]
|
three
| 4 |
Customer name is crystal minh. membership level is silver. email is cminh611@email.com. phone number is (612) 518-5818. order ID is 5033629649. purchase date was 2019-09-17. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 1836 brushwick dr raleigh, tx 77744.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "r9zslsh1ha", "customer_name": "crystal minh", "email": "cminh611@email.com", "member_level": "silver", "phone": "(612) 518-5818", "username": "cminh611"}, "order": {"street_address": "1836 brushwick dr", "full_address": "1836 brushwick dr raleigh, tx 77744", "city": "raleigh", "num_products": "3", "order_id": "5033629649", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "purchase_date": "2019-09-17", "state": "tx", "zip_code": "77744"}, "product": {"names": ["michael_kors shirt", "michael_kors boots", "tommy_hilfiger jacket"], "amounts": [54, 84, 54]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can i help you?"}, {"role": "user", "content": "I need to check my shipping status"}, {"role": "user", "content": "I never got my package"}, {"role": "assistant", "content": "How many days has it been, sir/mam?"}, {"role": "user", "content": "Name: Crystal Minh"}, {"role": "user", "content": "three"}, {"role": "assistant", "content": "Okay I have found your account ."}, {"role": "assistant", "content": "Can I get your username, email and order id please."}, {"role": "assistant", "content": "I need to look up this purchase."}]
|
Username: cminh611
| 5 |
Customer name is crystal minh. membership level is silver. email is cminh611@email.com. phone number is (612) 518-5818. order ID is 5033629649. purchase date was 2019-09-17. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 1836 brushwick dr raleigh, tx 77744.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "r9zslsh1ha", "customer_name": "crystal minh", "email": "cminh611@email.com", "member_level": "silver", "phone": "(612) 518-5818", "username": "cminh611"}, "order": {"street_address": "1836 brushwick dr", "full_address": "1836 brushwick dr raleigh, tx 77744", "city": "raleigh", "num_products": "3", "order_id": "5033629649", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "purchase_date": "2019-09-17", "state": "tx", "zip_code": "77744"}, "product": {"names": ["michael_kors shirt", "michael_kors boots", "tommy_hilfiger jacket"], "amounts": [54, 84, 54]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can i help you?"}, {"role": "user", "content": "I need to check my shipping status"}, {"role": "user", "content": "I never got my package"}, {"role": "assistant", "content": "How many days has it been, sir/mam?"}, {"role": "user", "content": "Name: Crystal Minh"}, {"role": "user", "content": "three"}, {"role": "assistant", "content": "Okay I have found your account ."}, {"role": "assistant", "content": "Can I get your username, email and order id please."}, {"role": "assistant", "content": "I need to look up this purchase."}, {"role": "user", "content": "Username: cminh611"}]
|
Email Address: cminh611@email.com
| 6 |
Customer name is crystal minh. membership level is silver. email is cminh611@email.com. phone number is (612) 518-5818. order ID is 5033629649. purchase date was 2019-09-17. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 1836 brushwick dr raleigh, tx 77744.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "r9zslsh1ha", "customer_name": "crystal minh", "email": "cminh611@email.com", "member_level": "silver", "phone": "(612) 518-5818", "username": "cminh611"}, "order": {"street_address": "1836 brushwick dr", "full_address": "1836 brushwick dr raleigh, tx 77744", "city": "raleigh", "num_products": "3", "order_id": "5033629649", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "purchase_date": "2019-09-17", "state": "tx", "zip_code": "77744"}, "product": {"names": ["michael_kors shirt", "michael_kors boots", "tommy_hilfiger jacket"], "amounts": [54, 84, 54]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can i help you?"}, {"role": "user", "content": "I need to check my shipping status"}, {"role": "user", "content": "I never got my package"}, {"role": "assistant", "content": "How many days has it been, sir/mam?"}, {"role": "user", "content": "Name: Crystal Minh"}, {"role": "user", "content": "three"}, {"role": "assistant", "content": "Okay I have found your account ."}, {"role": "assistant", "content": "Can I get your username, email and order id please."}, {"role": "assistant", "content": "I need to look up this purchase."}, {"role": "user", "content": "Username: cminh611"}, {"role": "user", "content": "Email Address: cminh611@email.com"}]
|
Order ID: 5033629649
| 7 |
Customer name is crystal minh. membership level is silver. email is cminh611@email.com. phone number is (612) 518-5818. order ID is 5033629649. purchase date was 2019-09-17. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 1836 brushwick dr raleigh, tx 77744.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "r9zslsh1ha", "customer_name": "crystal minh", "email": "cminh611@email.com", "member_level": "silver", "phone": "(612) 518-5818", "username": "cminh611"}, "order": {"street_address": "1836 brushwick dr", "full_address": "1836 brushwick dr raleigh, tx 77744", "city": "raleigh", "num_products": "3", "order_id": "5033629649", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "purchase_date": "2019-09-17", "state": "tx", "zip_code": "77744"}, "product": {"names": ["michael_kors shirt", "michael_kors boots", "tommy_hilfiger jacket"], "amounts": [54, 84, 54]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can i help you?"}, {"role": "user", "content": "I need to check my shipping status"}, {"role": "user", "content": "I never got my package"}, {"role": "assistant", "content": "How many days has it been, sir/mam?"}, {"role": "user", "content": "Name: Crystal Minh"}, {"role": "user", "content": "three"}, {"role": "assistant", "content": "Okay I have found your account ."}, {"role": "assistant", "content": "Can I get your username, email and order id please."}, {"role": "assistant", "content": "I need to look up this purchase."}, {"role": "user", "content": "Username: cminh611"}, {"role": "user", "content": "Email Address: cminh611@email.com"}, {"role": "user", "content": "Order ID: 5033629649"}, {"role": "assistant", "content": "Great, It seems like the package is in transit. It typically takes 7 days or less to reach their destination. And if it had been marked delivered it could be a mistake! Please come back if it has not gotten to you after 7 days."}]
|
Okay
| 8 |
Customer name is crystal minh. membership level is silver. email is cminh611@email.com. phone number is (612) 518-5818. order ID is 5033629649. purchase date was 2019-09-17. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 1836 brushwick dr raleigh, tx 77744.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "r9zslsh1ha", "customer_name": "crystal minh", "email": "cminh611@email.com", "member_level": "silver", "phone": "(612) 518-5818", "username": "cminh611"}, "order": {"street_address": "1836 brushwick dr", "full_address": "1836 brushwick dr raleigh, tx 77744", "city": "raleigh", "num_products": "3", "order_id": "5033629649", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "purchase_date": "2019-09-17", "state": "tx", "zip_code": "77744"}, "product": {"names": ["michael_kors shirt", "michael_kors boots", "tommy_hilfiger jacket"], "amounts": [54, 84, 54]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can i help you?"}, {"role": "user", "content": "I need to check my shipping status"}, {"role": "user", "content": "I never got my package"}, {"role": "assistant", "content": "How many days has it been, sir/mam?"}, {"role": "user", "content": "Name: Crystal Minh"}, {"role": "user", "content": "three"}, {"role": "assistant", "content": "Okay I have found your account ."}, {"role": "assistant", "content": "Can I get your username, email and order id please."}, {"role": "assistant", "content": "I need to look up this purchase."}, {"role": "user", "content": "Username: cminh611"}, {"role": "user", "content": "Email Address: cminh611@email.com"}, {"role": "user", "content": "Order ID: 5033629649"}, {"role": "assistant", "content": "Great, It seems like the package is in transit. It typically takes 7 days or less to reach their destination. And if it had been marked delivered it could be a mistake! Please come back if it has not gotten to you after 7 days."}, {"role": "user", "content": "Okay"}, {"role": "assistant", "content": "Do you need anymore help?"}]
|
no
| 9 |
Customer name is norman bouchard. membership level is gold. email is nb415713@email.com. phone number is (350) 288-1153. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 0525 1st ave jacksonville, wa 35007.
|
troubleshoot_site: slow_speed
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "nb415713@email.com", "member_level": "gold", "phone": "(350) 288-1153", "username": "nb415713"}, "order": {"street_address": "0525 1st ave", "full_address": "0525 1st ave jacksonville, wa 35007", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "state": "wa", "zip_code": "35007"}, "product": {"names": ["calvin_klein shirt"], "amounts": [49]}, "flow": "troubleshoot_site", "subflow": "slow_speed"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "slow_speed", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello! how cna i help you today?"}]
|
Hi there. I'm trying to order something but your website is running extremely slow right now
| 1 |
Customer name is norman bouchard. membership level is gold. email is nb415713@email.com. phone number is (350) 288-1153. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 0525 1st ave jacksonville, wa 35007.
|
troubleshoot_site: slow_speed
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "nb415713@email.com", "member_level": "gold", "phone": "(350) 288-1153", "username": "nb415713"}, "order": {"street_address": "0525 1st ave", "full_address": "0525 1st ave jacksonville, wa 35007", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "state": "wa", "zip_code": "35007"}, "product": {"names": ["calvin_klein shirt"], "amounts": [49]}, "flow": "troubleshoot_site", "subflow": "slow_speed"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "slow_speed", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello! how cna i help you today?"}, {"role": "user", "content": "Hi there. I'm trying to order something but your website is running extremely slow right now"}, {"role": "assistant", "content": "oh i'm sorry!"}, {"role": "assistant", "content": "can you plesae try logging out and logging back in?"}]
|
I literally can't do anything on the site
| 2 |
Customer name is norman bouchard. membership level is gold. email is nb415713@email.com. phone number is (350) 288-1153. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 0525 1st ave jacksonville, wa 35007.
|
troubleshoot_site: slow_speed
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "nb415713@email.com", "member_level": "gold", "phone": "(350) 288-1153", "username": "nb415713"}, "order": {"street_address": "0525 1st ave", "full_address": "0525 1st ave jacksonville, wa 35007", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "state": "wa", "zip_code": "35007"}, "product": {"names": ["calvin_klein shirt"], "amounts": [49]}, "flow": "troubleshoot_site", "subflow": "slow_speed"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "slow_speed", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello! how cna i help you today?"}, {"role": "user", "content": "Hi there. I'm trying to order something but your website is running extremely slow right now"}, {"role": "assistant", "content": "oh i'm sorry!"}, {"role": "assistant", "content": "can you plesae try logging out and logging back in?"}, {"role": "user", "content": "I literally can't do anything on the site"}]
|
sure, i will try, give me a second
| 3 |
Customer name is norman bouchard. membership level is gold. email is nb415713@email.com. phone number is (350) 288-1153. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 0525 1st ave jacksonville, wa 35007.
|
troubleshoot_site: slow_speed
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "nb415713@email.com", "member_level": "gold", "phone": "(350) 288-1153", "username": "nb415713"}, "order": {"street_address": "0525 1st ave", "full_address": "0525 1st ave jacksonville, wa 35007", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "state": "wa", "zip_code": "35007"}, "product": {"names": ["calvin_klein shirt"], "amounts": [49]}, "flow": "troubleshoot_site", "subflow": "slow_speed"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "slow_speed", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello! how cna i help you today?"}, {"role": "user", "content": "Hi there. I'm trying to order something but your website is running extremely slow right now"}, {"role": "assistant", "content": "oh i'm sorry!"}, {"role": "assistant", "content": "can you plesae try logging out and logging back in?"}, {"role": "user", "content": "I literally can't do anything on the site"}, {"role": "user", "content": "sure, i will try, give me a second"}, {"role": "assistant", "content": "In the meantime, I will write up a report to the website team to fix slow speeds"}]
|
ok thanks.
| 4 |
Customer name is norman bouchard. membership level is gold. email is nb415713@email.com. phone number is (350) 288-1153. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 0525 1st ave jacksonville, wa 35007.
|
troubleshoot_site: slow_speed
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "nb415713@email.com", "member_level": "gold", "phone": "(350) 288-1153", "username": "nb415713"}, "order": {"street_address": "0525 1st ave", "full_address": "0525 1st ave jacksonville, wa 35007", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "state": "wa", "zip_code": "35007"}, "product": {"names": ["calvin_klein shirt"], "amounts": [49]}, "flow": "troubleshoot_site", "subflow": "slow_speed"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "slow_speed", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello! how cna i help you today?"}, {"role": "user", "content": "Hi there. I'm trying to order something but your website is running extremely slow right now"}, {"role": "assistant", "content": "oh i'm sorry!"}, {"role": "assistant", "content": "can you plesae try logging out and logging back in?"}, {"role": "user", "content": "I literally can't do anything on the site"}, {"role": "user", "content": "sure, i will try, give me a second"}, {"role": "assistant", "content": "In the meantime, I will write up a report to the website team to fix slow speeds"}, {"role": "user", "content": "ok thanks."}]
|
so i logged out and logged back in and it's still slow as heck.
| 5 |
Customer name is norman bouchard. membership level is gold. email is nb415713@email.com. phone number is (350) 288-1153. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 0525 1st ave jacksonville, wa 35007.
|
troubleshoot_site: slow_speed
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "nb415713@email.com", "member_level": "gold", "phone": "(350) 288-1153", "username": "nb415713"}, "order": {"street_address": "0525 1st ave", "full_address": "0525 1st ave jacksonville, wa 35007", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "state": "wa", "zip_code": "35007"}, "product": {"names": ["calvin_klein shirt"], "amounts": [49]}, "flow": "troubleshoot_site", "subflow": "slow_speed"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "slow_speed", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello! how cna i help you today?"}, {"role": "user", "content": "Hi there. I'm trying to order something but your website is running extremely slow right now"}, {"role": "assistant", "content": "oh i'm sorry!"}, {"role": "assistant", "content": "can you plesae try logging out and logging back in?"}, {"role": "user", "content": "I literally can't do anything on the site"}, {"role": "user", "content": "sure, i will try, give me a second"}, {"role": "assistant", "content": "In the meantime, I will write up a report to the website team to fix slow speeds"}, {"role": "user", "content": "ok thanks."}, {"role": "user", "content": "so i logged out and logged back in and it's still slow as heck."}, {"role": "assistant", "content": "i'm sorry!"}, {"role": "assistant", "content": "Can you try going to another website to see if that one is slow as well"}]
|
ok hold on.
| 6 |
Customer name is norman bouchard. membership level is gold. email is nb415713@email.com. phone number is (350) 288-1153. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 0525 1st ave jacksonville, wa 35007.
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troubleshoot_site: slow_speed
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "nb415713@email.com", "member_level": "gold", "phone": "(350) 288-1153", "username": "nb415713"}, "order": {"street_address": "0525 1st ave", "full_address": "0525 1st ave jacksonville, wa 35007", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "state": "wa", "zip_code": "35007"}, "product": {"names": ["calvin_klein shirt"], "amounts": [49]}, "flow": "troubleshoot_site", "subflow": "slow_speed"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "slow_speed", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello! how cna i help you today?"}, {"role": "user", "content": "Hi there. I'm trying to order something but your website is running extremely slow right now"}, {"role": "assistant", "content": "oh i'm sorry!"}, {"role": "assistant", "content": "can you plesae try logging out and logging back in?"}, {"role": "user", "content": "I literally can't do anything on the site"}, {"role": "user", "content": "sure, i will try, give me a second"}, {"role": "assistant", "content": "In the meantime, I will write up a report to the website team to fix slow speeds"}, {"role": "user", "content": "ok thanks."}, {"role": "user", "content": "so i logged out and logged back in and it's still slow as heck."}, {"role": "assistant", "content": "i'm sorry!"}, {"role": "assistant", "content": "Can you try going to another website to see if that one is slow as well"}, {"role": "user", "content": "ok hold on."}]
|
Nope, still slow.
| 7 |
Customer name is norman bouchard. membership level is gold. email is nb415713@email.com. phone number is (350) 288-1153. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 0525 1st ave jacksonville, wa 35007.
|
troubleshoot_site: slow_speed
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "nb415713@email.com", "member_level": "gold", "phone": "(350) 288-1153", "username": "nb415713"}, "order": {"street_address": "0525 1st ave", "full_address": "0525 1st ave jacksonville, wa 35007", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "state": "wa", "zip_code": "35007"}, "product": {"names": ["calvin_klein shirt"], "amounts": [49]}, "flow": "troubleshoot_site", "subflow": "slow_speed"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "slow_speed", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello! how cna i help you today?"}, {"role": "user", "content": "Hi there. I'm trying to order something but your website is running extremely slow right now"}, {"role": "assistant", "content": "oh i'm sorry!"}, {"role": "assistant", "content": "can you plesae try logging out and logging back in?"}, {"role": "user", "content": "I literally can't do anything on the site"}, {"role": "user", "content": "sure, i will try, give me a second"}, {"role": "assistant", "content": "In the meantime, I will write up a report to the website team to fix slow speeds"}, {"role": "user", "content": "ok thanks."}, {"role": "user", "content": "so i logged out and logged back in and it's still slow as heck."}, {"role": "assistant", "content": "i'm sorry!"}, {"role": "assistant", "content": "Can you try going to another website to see if that one is slow as well"}, {"role": "user", "content": "ok hold on."}, {"role": "user", "content": "Nope, still slow."}]
|
maybe it's my internet!
| 8 |
Customer name is norman bouchard. membership level is gold. email is nb415713@email.com. phone number is (350) 288-1153. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 0525 1st ave jacksonville, wa 35007.
|
troubleshoot_site: slow_speed
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "nb415713@email.com", "member_level": "gold", "phone": "(350) 288-1153", "username": "nb415713"}, "order": {"street_address": "0525 1st ave", "full_address": "0525 1st ave jacksonville, wa 35007", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "state": "wa", "zip_code": "35007"}, "product": {"names": ["calvin_klein shirt"], "amounts": [49]}, "flow": "troubleshoot_site", "subflow": "slow_speed"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "slow_speed", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello! how cna i help you today?"}, {"role": "user", "content": "Hi there. I'm trying to order something but your website is running extremely slow right now"}, {"role": "assistant", "content": "oh i'm sorry!"}, {"role": "assistant", "content": "can you plesae try logging out and logging back in?"}, {"role": "user", "content": "I literally can't do anything on the site"}, {"role": "user", "content": "sure, i will try, give me a second"}, {"role": "assistant", "content": "In the meantime, I will write up a report to the website team to fix slow speeds"}, {"role": "user", "content": "ok thanks."}, {"role": "user", "content": "so i logged out and logged back in and it's still slow as heck."}, {"role": "assistant", "content": "i'm sorry!"}, {"role": "assistant", "content": "Can you try going to another website to see if that one is slow as well"}, {"role": "user", "content": "ok hold on."}, {"role": "user", "content": "Nope, still slow."}, {"role": "user", "content": "maybe it's my internet!"}, {"role": "assistant", "content": "is the other site slow as well?"}]
|
yes
| 9 |
Customer name is norman bouchard. membership level is gold. email is nb415713@email.com. phone number is (350) 288-1153. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 0525 1st ave jacksonville, wa 35007.
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troubleshoot_site: slow_speed
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "nb415713@email.com", "member_level": "gold", "phone": "(350) 288-1153", "username": "nb415713"}, "order": {"street_address": "0525 1st ave", "full_address": "0525 1st ave jacksonville, wa 35007", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "state": "wa", "zip_code": "35007"}, "product": {"names": ["calvin_klein shirt"], "amounts": [49]}, "flow": "troubleshoot_site", "subflow": "slow_speed"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "slow_speed", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello! how cna i help you today?"}, {"role": "user", "content": "Hi there. I'm trying to order something but your website is running extremely slow right now"}, {"role": "assistant", "content": "oh i'm sorry!"}, {"role": "assistant", "content": "can you plesae try logging out and logging back in?"}, {"role": "user", "content": "I literally can't do anything on the site"}, {"role": "user", "content": "sure, i will try, give me a second"}, {"role": "assistant", "content": "In the meantime, I will write up a report to the website team to fix slow speeds"}, {"role": "user", "content": "ok thanks."}, {"role": "user", "content": "so i logged out and logged back in and it's still slow as heck."}, {"role": "assistant", "content": "i'm sorry!"}, {"role": "assistant", "content": "Can you try going to another website to see if that one is slow as well"}, {"role": "user", "content": "ok hold on."}, {"role": "user", "content": "Nope, still slow."}, {"role": "user", "content": "maybe it's my internet!"}, {"role": "assistant", "content": "is the other site slow as well?"}, {"role": "user", "content": "yes"}]
|
I'll restart my router.
| 10 |
Customer name is norman bouchard. membership level is gold. email is nb415713@email.com. phone number is (350) 288-1153. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 0525 1st ave jacksonville, wa 35007.
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troubleshoot_site: slow_speed
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "nb415713@email.com", "member_level": "gold", "phone": "(350) 288-1153", "username": "nb415713"}, "order": {"street_address": "0525 1st ave", "full_address": "0525 1st ave jacksonville, wa 35007", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "state": "wa", "zip_code": "35007"}, "product": {"names": ["calvin_klein shirt"], "amounts": [49]}, "flow": "troubleshoot_site", "subflow": "slow_speed"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "slow_speed", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello! how cna i help you today?"}, {"role": "user", "content": "Hi there. I'm trying to order something but your website is running extremely slow right now"}, {"role": "assistant", "content": "oh i'm sorry!"}, {"role": "assistant", "content": "can you plesae try logging out and logging back in?"}, {"role": "user", "content": "I literally can't do anything on the site"}, {"role": "user", "content": "sure, i will try, give me a second"}, {"role": "assistant", "content": "In the meantime, I will write up a report to the website team to fix slow speeds"}, {"role": "user", "content": "ok thanks."}, {"role": "user", "content": "so i logged out and logged back in and it's still slow as heck."}, {"role": "assistant", "content": "i'm sorry!"}, {"role": "assistant", "content": "Can you try going to another website to see if that one is slow as well"}, {"role": "user", "content": "ok hold on."}, {"role": "user", "content": "Nope, still slow."}, {"role": "user", "content": "maybe it's my internet!"}, {"role": "assistant", "content": "is the other site slow as well?"}, {"role": "user", "content": "yes"}, {"role": "user", "content": "I'll restart my router."}, {"role": "assistant", "content": "Okay great"}, {"role": "assistant", "content": "can i help you with anything else?"}]
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nope that's it, thanks!
| 11 |
Customer name is crystal minh. membership level is guest. phone number is (956) 287-3336. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 1342 lexington ave jacksonville, tx 79522.
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single_item_query: jeans_other_1
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{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "guest", "phone": "(956) 287-3336"}, "order": {"street_address": "1342 lexington ave", "full_address": "1342 lexington ave jacksonville, tx 79522", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "tx", "zip_code": "79522"}, "product": {"names": ["michael_kors jeans"], "amounts": [84]}, "flow": "single_item_query", "subflow": "jeans_other_1"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_1", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello and welcome to AcmeCorp, how can I help you today?"}]
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Can you tell me some details about a product?
| 1 |
Customer name is crystal minh. membership level is guest. phone number is (956) 287-3336. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 1342 lexington ave jacksonville, tx 79522.
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single_item_query: jeans_other_1
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{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "guest", "phone": "(956) 287-3336"}, "order": {"street_address": "1342 lexington ave", "full_address": "1342 lexington ave jacksonville, tx 79522", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "tx", "zip_code": "79522"}, "product": {"names": ["michael_kors jeans"], "amounts": [84]}, "flow": "single_item_query", "subflow": "jeans_other_1"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_1", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello and welcome to AcmeCorp, how can I help you today?"}, {"role": "user", "content": "Can you tell me some details about a product?"}, {"role": "assistant", "content": "Yes sure, what product would you like to know more about?"}]
|
Michael kors jeans
| 2 |
Customer name is crystal minh. membership level is guest. phone number is (956) 287-3336. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 1342 lexington ave jacksonville, tx 79522.
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single_item_query: jeans_other_1
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{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "guest", "phone": "(956) 287-3336"}, "order": {"street_address": "1342 lexington ave", "full_address": "1342 lexington ave jacksonville, tx 79522", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "tx", "zip_code": "79522"}, "product": {"names": ["michael_kors jeans"], "amounts": [84]}, "flow": "single_item_query", "subflow": "jeans_other_1"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_1", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello and welcome to AcmeCorp, how can I help you today?"}, {"role": "user", "content": "Can you tell me some details about a product?"}, {"role": "assistant", "content": "Yes sure, what product would you like to know more about?"}, {"role": "user", "content": "Michael kors jeans"}, {"role": "assistant", "content": "And what would you like to know about the Michael Kors Jeans?"}]
|
Do they shrink?
| 3 |
Customer name is crystal minh. membership level is guest. phone number is (956) 287-3336. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 1342 lexington ave jacksonville, tx 79522.
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single_item_query: jeans_other_1
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "guest", "phone": "(956) 287-3336"}, "order": {"street_address": "1342 lexington ave", "full_address": "1342 lexington ave jacksonville, tx 79522", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "tx", "zip_code": "79522"}, "product": {"names": ["michael_kors jeans"], "amounts": [84]}, "flow": "single_item_query", "subflow": "jeans_other_1"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_1", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello and welcome to AcmeCorp, how can I help you today?"}, {"role": "user", "content": "Can you tell me some details about a product?"}, {"role": "assistant", "content": "Yes sure, what product would you like to know more about?"}, {"role": "user", "content": "Michael kors jeans"}, {"role": "assistant", "content": "And what would you like to know about the Michael Kors Jeans?"}, {"role": "user", "content": "Do they shrink?"}, {"role": "assistant", "content": "With proper care, they should not shrink. Just remember to fold them inside out when you're washing them to avoid fading. Only wash them in cold water. Also, you should hang them dry for them to last the longest, but you can use your regular dryer"}]
|
That's great to know. Thank yo.
| 4 |
Customer name is crystal minh. membership level is guest. phone number is (956) 287-3336. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 1342 lexington ave jacksonville, tx 79522.
|
single_item_query: jeans_other_1
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "guest", "phone": "(956) 287-3336"}, "order": {"street_address": "1342 lexington ave", "full_address": "1342 lexington ave jacksonville, tx 79522", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "tx", "zip_code": "79522"}, "product": {"names": ["michael_kors jeans"], "amounts": [84]}, "flow": "single_item_query", "subflow": "jeans_other_1"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_1", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello and welcome to AcmeCorp, how can I help you today?"}, {"role": "user", "content": "Can you tell me some details about a product?"}, {"role": "assistant", "content": "Yes sure, what product would you like to know more about?"}, {"role": "user", "content": "Michael kors jeans"}, {"role": "assistant", "content": "And what would you like to know about the Michael Kors Jeans?"}, {"role": "user", "content": "Do they shrink?"}, {"role": "assistant", "content": "With proper care, they should not shrink. Just remember to fold them inside out when you're washing them to avoid fading. Only wash them in cold water. Also, you should hang them dry for them to last the longest, but you can use your regular dryer"}, {"role": "user", "content": "That's great to know. Thank yo."}, {"role": "assistant", "content": "You're welcome, is there anything else I can help you with today?"}, {"role": "assistant", "content": "If not, then I hope you have a wonderful rest of the day!"}]
|
no thanks1
| 5 |
Customer name is albert sanders. membership level is gold. email is alberts3@email.com. phone number is (608) 366-2949. order ID is 4764201714. purchase date was 2019-11-04. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. payment method is paypal. delivery address is 5154 1st ave baltimore, tx 74277.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "alberts3@email.com", "member_level": "gold", "phone": "(608) 366-2949", "username": "alberts3"}, "order": {"street_address": "5154 1st ave", "full_address": "5154 1st ave baltimore, tx 74277", "city": "baltimore", "num_products": "1", "order_id": "4764201714", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "purchase_date": "2019-11-04", "state": "tx", "zip_code": "74277"}, "product": {"names": ["calvin_klein shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "albert sanders", "member_level": "gold"}
|
[]
|
Hi there
| 1 |
Customer name is albert sanders. membership level is gold. email is alberts3@email.com. phone number is (608) 366-2949. order ID is 4764201714. purchase date was 2019-11-04. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. payment method is paypal. delivery address is 5154 1st ave baltimore, tx 74277.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "alberts3@email.com", "member_level": "gold", "phone": "(608) 366-2949", "username": "alberts3"}, "order": {"street_address": "5154 1st ave", "full_address": "5154 1st ave baltimore, tx 74277", "city": "baltimore", "num_products": "1", "order_id": "4764201714", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "purchase_date": "2019-11-04", "state": "tx", "zip_code": "74277"}, "product": {"names": ["calvin_klein shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "albert sanders", "member_level": "gold"}
|
[{"role": "user", "content": "Hi there"}, {"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "How may I help you today?"}]
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I need to make a return i got a size to big
| 2 |
Customer name is albert sanders. membership level is gold. email is alberts3@email.com. phone number is (608) 366-2949. order ID is 4764201714. purchase date was 2019-11-04. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. payment method is paypal. delivery address is 5154 1st ave baltimore, tx 74277.
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product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "alberts3@email.com", "member_level": "gold", "phone": "(608) 366-2949", "username": "alberts3"}, "order": {"street_address": "5154 1st ave", "full_address": "5154 1st ave baltimore, tx 74277", "city": "baltimore", "num_products": "1", "order_id": "4764201714", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "purchase_date": "2019-11-04", "state": "tx", "zip_code": "74277"}, "product": {"names": ["calvin_klein shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "albert sanders", "member_level": "gold"}
|
[{"role": "user", "content": "Hi there"}, {"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "How may I help you today?"}, {"role": "user", "content": "I need to make a return i got a size to big"}, {"role": "assistant", "content": "Okay, what's your name?"}]
|
Albert Sanders
| 3 |
Customer name is albert sanders. membership level is gold. email is alberts3@email.com. phone number is (608) 366-2949. order ID is 4764201714. purchase date was 2019-11-04. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. payment method is paypal. delivery address is 5154 1st ave baltimore, tx 74277.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "alberts3@email.com", "member_level": "gold", "phone": "(608) 366-2949", "username": "alberts3"}, "order": {"street_address": "5154 1st ave", "full_address": "5154 1st ave baltimore, tx 74277", "city": "baltimore", "num_products": "1", "order_id": "4764201714", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "purchase_date": "2019-11-04", "state": "tx", "zip_code": "74277"}, "product": {"names": ["calvin_klein shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "albert sanders", "member_level": "gold"}
|
[{"role": "user", "content": "Hi there"}, {"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "How may I help you today?"}, {"role": "user", "content": "I need to make a return i got a size to big"}, {"role": "assistant", "content": "Okay, what's your name?"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "Can I have your username, email and order ID?"}]
|
alberts3
| 4 |
Customer name is albert sanders. membership level is gold. email is alberts3@email.com. phone number is (608) 366-2949. order ID is 4764201714. purchase date was 2019-11-04. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. payment method is paypal. delivery address is 5154 1st ave baltimore, tx 74277.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "alberts3@email.com", "member_level": "gold", "phone": "(608) 366-2949", "username": "alberts3"}, "order": {"street_address": "5154 1st ave", "full_address": "5154 1st ave baltimore, tx 74277", "city": "baltimore", "num_products": "1", "order_id": "4764201714", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "purchase_date": "2019-11-04", "state": "tx", "zip_code": "74277"}, "product": {"names": ["calvin_klein shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "albert sanders", "member_level": "gold"}
|
[{"role": "user", "content": "Hi there"}, {"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "How may I help you today?"}, {"role": "user", "content": "I need to make a return i got a size to big"}, {"role": "assistant", "content": "Okay, what's your name?"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "Can I have your username, email and order ID?"}, {"role": "user", "content": "alberts3"}]
|
alberts3@email.com
| 5 |
Customer name is albert sanders. membership level is gold. email is alberts3@email.com. phone number is (608) 366-2949. order ID is 4764201714. purchase date was 2019-11-04. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. payment method is paypal. delivery address is 5154 1st ave baltimore, tx 74277.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "alberts3@email.com", "member_level": "gold", "phone": "(608) 366-2949", "username": "alberts3"}, "order": {"street_address": "5154 1st ave", "full_address": "5154 1st ave baltimore, tx 74277", "city": "baltimore", "num_products": "1", "order_id": "4764201714", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "purchase_date": "2019-11-04", "state": "tx", "zip_code": "74277"}, "product": {"names": ["calvin_klein shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "albert sanders", "member_level": "gold"}
|
[{"role": "user", "content": "Hi there"}, {"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "How may I help you today?"}, {"role": "user", "content": "I need to make a return i got a size to big"}, {"role": "assistant", "content": "Okay, what's your name?"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "Can I have your username, email and order ID?"}, {"role": "user", "content": "alberts3"}, {"role": "user", "content": "alberts3@email.com"}]
|
4764201714
| 6 |
Customer name is albert sanders. membership level is gold. email is alberts3@email.com. phone number is (608) 366-2949. order ID is 4764201714. purchase date was 2019-11-04. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. payment method is paypal. delivery address is 5154 1st ave baltimore, tx 74277.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "alberts3@email.com", "member_level": "gold", "phone": "(608) 366-2949", "username": "alberts3"}, "order": {"street_address": "5154 1st ave", "full_address": "5154 1st ave baltimore, tx 74277", "city": "baltimore", "num_products": "1", "order_id": "4764201714", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "purchase_date": "2019-11-04", "state": "tx", "zip_code": "74277"}, "product": {"names": ["calvin_klein shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "albert sanders", "member_level": "gold"}
|
[{"role": "user", "content": "Hi there"}, {"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "How may I help you today?"}, {"role": "user", "content": "I need to make a return i got a size to big"}, {"role": "assistant", "content": "Okay, what's your name?"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "Can I have your username, email and order ID?"}, {"role": "user", "content": "alberts3"}, {"role": "user", "content": "alberts3@email.com"}, {"role": "user", "content": "4764201714"}, {"role": "assistant", "content": "What's your membership level?"}]
|
Gold
| 7 |
Customer name is albert sanders. membership level is gold. email is alberts3@email.com. phone number is (608) 366-2949. order ID is 4764201714. purchase date was 2019-11-04. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. payment method is paypal. delivery address is 5154 1st ave baltimore, tx 74277.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "alberts3@email.com", "member_level": "gold", "phone": "(608) 366-2949", "username": "alberts3"}, "order": {"street_address": "5154 1st ave", "full_address": "5154 1st ave baltimore, tx 74277", "city": "baltimore", "num_products": "1", "order_id": "4764201714", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "purchase_date": "2019-11-04", "state": "tx", "zip_code": "74277"}, "product": {"names": ["calvin_klein shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "albert sanders", "member_level": "gold"}
|
[{"role": "user", "content": "Hi there"}, {"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "How may I help you today?"}, {"role": "user", "content": "I need to make a return i got a size to big"}, {"role": "assistant", "content": "Okay, what's your name?"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "Can I have your username, email and order ID?"}, {"role": "user", "content": "alberts3"}, {"role": "user", "content": "alberts3@email.com"}, {"role": "user", "content": "4764201714"}, {"role": "assistant", "content": "What's your membership level?"}, {"role": "user", "content": "Gold"}, {"role": "assistant", "content": "Okay, I will need your full address to put on your shipping label"}]
|
5154 1st Ave Baltimore, TX 7427
| 8 |
Customer name is albert sanders. membership level is gold. email is alberts3@email.com. phone number is (608) 366-2949. order ID is 4764201714. purchase date was 2019-11-04. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. payment method is paypal. delivery address is 5154 1st ave baltimore, tx 74277.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "alberts3@email.com", "member_level": "gold", "phone": "(608) 366-2949", "username": "alberts3"}, "order": {"street_address": "5154 1st ave", "full_address": "5154 1st ave baltimore, tx 74277", "city": "baltimore", "num_products": "1", "order_id": "4764201714", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "purchase_date": "2019-11-04", "state": "tx", "zip_code": "74277"}, "product": {"names": ["calvin_klein shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "albert sanders", "member_level": "gold"}
|
[{"role": "user", "content": "Hi there"}, {"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "How may I help you today?"}, {"role": "user", "content": "I need to make a return i got a size to big"}, {"role": "assistant", "content": "Okay, what's your name?"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "Can I have your username, email and order ID?"}, {"role": "user", "content": "alberts3"}, {"role": "user", "content": "alberts3@email.com"}, {"role": "user", "content": "4764201714"}, {"role": "assistant", "content": "What's your membership level?"}, {"role": "user", "content": "Gold"}, {"role": "assistant", "content": "Okay, I will need your full address to put on your shipping label"}, {"role": "user", "content": "5154 1st Ave Baltimore, TX 7427"}, {"role": "assistant", "content": "Would you like to return by mail, in person, or at a drop off center?"}]
|
Mail would be best
| 9 |
Customer name is albert sanders. membership level is gold. email is alberts3@email.com. phone number is (608) 366-2949. order ID is 4764201714. purchase date was 2019-11-04. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. payment method is paypal. delivery address is 5154 1st ave baltimore, tx 74277.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "alberts3@email.com", "member_level": "gold", "phone": "(608) 366-2949", "username": "alberts3"}, "order": {"street_address": "5154 1st ave", "full_address": "5154 1st ave baltimore, tx 74277", "city": "baltimore", "num_products": "1", "order_id": "4764201714", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "purchase_date": "2019-11-04", "state": "tx", "zip_code": "74277"}, "product": {"names": ["calvin_klein shirt"], "amounts": [84]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "albert sanders", "member_level": "gold"}
|
[{"role": "user", "content": "Hi there"}, {"role": "assistant", "content": "Hello"}, {"role": "assistant", "content": "How may I help you today?"}, {"role": "user", "content": "I need to make a return i got a size to big"}, {"role": "assistant", "content": "Okay, what's your name?"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "Can I have your username, email and order ID?"}, {"role": "user", "content": "alberts3"}, {"role": "user", "content": "alberts3@email.com"}, {"role": "user", "content": "4764201714"}, {"role": "assistant", "content": "What's your membership level?"}, {"role": "user", "content": "Gold"}, {"role": "assistant", "content": "Okay, I will need your full address to put on your shipping label"}, {"role": "user", "content": "5154 1st Ave Baltimore, TX 7427"}, {"role": "assistant", "content": "Would you like to return by mail, in person, or at a drop off center?"}, {"role": "user", "content": "Mail would be best"}, {"role": "assistant", "content": "Ok, you should get that shipping label soon."}, {"role": "assistant", "content": "As soon as you return the item we can get a credit added onto your account."}, {"role": "assistant", "content": "Is there anything else I can help with?"}]
|
No thanks
| 10 |
Customer name is joseph banter. membership level is silver. phone number is (211) 015-4669. order ID is 3805613394. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9884 primrose ave raleigh, ny 12525.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "2dgqdgsnjk", "customer_name": "joseph banter", "member_level": "silver", "phone": "(211) 015-4669"}, "order": {"street_address": "9884 primrose ave", "full_address": "9884 primrose ave raleigh, ny 12525", "city": "raleigh", "num_products": "2", "order_id": "3805613394", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "12525"}, "product": {"names": ["guess jacket", "guess boots"], "amounts": [59, 49]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi! How may I assist you today?"}]
|
I have to remove a second item from my order please
| 1 |
Customer name is joseph banter. membership level is silver. phone number is (211) 015-4669. order ID is 3805613394. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9884 primrose ave raleigh, ny 12525.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "2dgqdgsnjk", "customer_name": "joseph banter", "member_level": "silver", "phone": "(211) 015-4669"}, "order": {"street_address": "9884 primrose ave", "full_address": "9884 primrose ave raleigh, ny 12525", "city": "raleigh", "num_products": "2", "order_id": "3805613394", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "12525"}, "product": {"names": ["guess jacket", "guess boots"], "amounts": [59, 49]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi! How may I assist you today?"}, {"role": "user", "content": "I have to remove a second item from my order please"}]
|
my husband doesn;t want it anymore
| 2 |
Customer name is joseph banter. membership level is silver. phone number is (211) 015-4669. order ID is 3805613394. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9884 primrose ave raleigh, ny 12525.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "2dgqdgsnjk", "customer_name": "joseph banter", "member_level": "silver", "phone": "(211) 015-4669"}, "order": {"street_address": "9884 primrose ave", "full_address": "9884 primrose ave raleigh, ny 12525", "city": "raleigh", "num_products": "2", "order_id": "3805613394", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "12525"}, "product": {"names": ["guess jacket", "guess boots"], "amounts": [59, 49]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi! How may I assist you today?"}, {"role": "user", "content": "I have to remove a second item from my order please"}, {"role": "user", "content": "my husband doesn;t want it anymore"}, {"role": "assistant", "content": "Okay, may I have your full name?"}]
|
Joseph Banter
| 3 |
Customer name is joseph banter. membership level is silver. phone number is (211) 015-4669. order ID is 3805613394. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9884 primrose ave raleigh, ny 12525.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "2dgqdgsnjk", "customer_name": "joseph banter", "member_level": "silver", "phone": "(211) 015-4669"}, "order": {"street_address": "9884 primrose ave", "full_address": "9884 primrose ave raleigh, ny 12525", "city": "raleigh", "num_products": "2", "order_id": "3805613394", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "12525"}, "product": {"names": ["guess jacket", "guess boots"], "amounts": [59, 49]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi! How may I assist you today?"}, {"role": "user", "content": "I have to remove a second item from my order please"}, {"role": "user", "content": "my husband doesn;t want it anymore"}, {"role": "assistant", "content": "Okay, may I have your full name?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "Thank you. May I also have your account ID and order ID?"}]
|
Account ID: 2DGQDGSNJK
| 4 |
Customer name is joseph banter. membership level is silver. phone number is (211) 015-4669. order ID is 3805613394. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9884 primrose ave raleigh, ny 12525.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "2dgqdgsnjk", "customer_name": "joseph banter", "member_level": "silver", "phone": "(211) 015-4669"}, "order": {"street_address": "9884 primrose ave", "full_address": "9884 primrose ave raleigh, ny 12525", "city": "raleigh", "num_products": "2", "order_id": "3805613394", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "12525"}, "product": {"names": ["guess jacket", "guess boots"], "amounts": [59, 49]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi! How may I assist you today?"}, {"role": "user", "content": "I have to remove a second item from my order please"}, {"role": "user", "content": "my husband doesn;t want it anymore"}, {"role": "assistant", "content": "Okay, may I have your full name?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "Thank you. May I also have your account ID and order ID?"}, {"role": "user", "content": "Account ID: 2DGQDGSNJK"}]
|
Order ID: 3805613394
| 5 |
Customer name is joseph banter. membership level is silver. phone number is (211) 015-4669. order ID is 3805613394. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9884 primrose ave raleigh, ny 12525.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "2dgqdgsnjk", "customer_name": "joseph banter", "member_level": "silver", "phone": "(211) 015-4669"}, "order": {"street_address": "9884 primrose ave", "full_address": "9884 primrose ave raleigh, ny 12525", "city": "raleigh", "num_products": "2", "order_id": "3805613394", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "12525"}, "product": {"names": ["guess jacket", "guess boots"], "amounts": [59, 49]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi! How may I assist you today?"}, {"role": "user", "content": "I have to remove a second item from my order please"}, {"role": "user", "content": "my husband doesn;t want it anymore"}, {"role": "assistant", "content": "Okay, may I have your full name?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "Thank you. May I also have your account ID and order ID?"}, {"role": "user", "content": "Account ID: 2DGQDGSNJK"}, {"role": "user", "content": "Order ID: 3805613394"}, {"role": "assistant", "content": "Great! And just to verify, you ordered two items but only actually want one, correct?"}]
|
yes please
| 6 |
Customer name is joseph banter. membership level is silver. phone number is (211) 015-4669. order ID is 3805613394. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9884 primrose ave raleigh, ny 12525.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "2dgqdgsnjk", "customer_name": "joseph banter", "member_level": "silver", "phone": "(211) 015-4669"}, "order": {"street_address": "9884 primrose ave", "full_address": "9884 primrose ave raleigh, ny 12525", "city": "raleigh", "num_products": "2", "order_id": "3805613394", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "12525"}, "product": {"names": ["guess jacket", "guess boots"], "amounts": [59, 49]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi! How may I assist you today?"}, {"role": "user", "content": "I have to remove a second item from my order please"}, {"role": "user", "content": "my husband doesn;t want it anymore"}, {"role": "assistant", "content": "Okay, may I have your full name?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "Thank you. May I also have your account ID and order ID?"}, {"role": "user", "content": "Account ID: 2DGQDGSNJK"}, {"role": "user", "content": "Order ID: 3805613394"}, {"role": "assistant", "content": "Great! And just to verify, you ordered two items but only actually want one, correct?"}, {"role": "user", "content": "yes please"}, {"role": "assistant", "content": "Okay. Can you check your email and see what the shipping status of your order is?"}]
|
Shipping Status: Out for Delivery
| 7 |
Customer name is joseph banter. membership level is silver. phone number is (211) 015-4669. order ID is 3805613394. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9884 primrose ave raleigh, ny 12525.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "2dgqdgsnjk", "customer_name": "joseph banter", "member_level": "silver", "phone": "(211) 015-4669"}, "order": {"street_address": "9884 primrose ave", "full_address": "9884 primrose ave raleigh, ny 12525", "city": "raleigh", "num_products": "2", "order_id": "3805613394", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "12525"}, "product": {"names": ["guess jacket", "guess boots"], "amounts": [59, 49]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi! How may I assist you today?"}, {"role": "user", "content": "I have to remove a second item from my order please"}, {"role": "user", "content": "my husband doesn;t want it anymore"}, {"role": "assistant", "content": "Okay, may I have your full name?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "Thank you. May I also have your account ID and order ID?"}, {"role": "user", "content": "Account ID: 2DGQDGSNJK"}, {"role": "user", "content": "Order ID: 3805613394"}, {"role": "assistant", "content": "Great! And just to verify, you ordered two items but only actually want one, correct?"}, {"role": "user", "content": "yes please"}, {"role": "assistant", "content": "Okay. Can you check your email and see what the shipping status of your order is?"}, {"role": "user", "content": "Shipping Status: Out for Delivery"}, {"role": "assistant", "content": "What is your membership level?"}]
|
Silver
| 8 |
Customer name is joseph banter. membership level is silver. phone number is (211) 015-4669. order ID is 3805613394. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9884 primrose ave raleigh, ny 12525.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "2dgqdgsnjk", "customer_name": "joseph banter", "member_level": "silver", "phone": "(211) 015-4669"}, "order": {"street_address": "9884 primrose ave", "full_address": "9884 primrose ave raleigh, ny 12525", "city": "raleigh", "num_products": "2", "order_id": "3805613394", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "12525"}, "product": {"names": ["guess jacket", "guess boots"], "amounts": [59, 49]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi! How may I assist you today?"}, {"role": "user", "content": "I have to remove a second item from my order please"}, {"role": "user", "content": "my husband doesn;t want it anymore"}, {"role": "assistant", "content": "Okay, may I have your full name?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "Thank you. May I also have your account ID and order ID?"}, {"role": "user", "content": "Account ID: 2DGQDGSNJK"}, {"role": "user", "content": "Order ID: 3805613394"}, {"role": "assistant", "content": "Great! And just to verify, you ordered two items but only actually want one, correct?"}, {"role": "user", "content": "yes please"}, {"role": "assistant", "content": "Okay. Can you check your email and see what the shipping status of your order is?"}, {"role": "user", "content": "Shipping Status: Out for Delivery"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "Silver"}, {"role": "assistant", "content": "Great! That means I can give you a refund immediately. Once your order arrives, call us back to get a shipping label to return it."}, {"role": "assistant", "content": "How much was the item that you want to return?"}]
|
59
| 9 |
Customer name is joseph banter. membership level is silver. phone number is (211) 015-4669. order ID is 3805613394. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9884 primrose ave raleigh, ny 12525.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "2dgqdgsnjk", "customer_name": "joseph banter", "member_level": "silver", "phone": "(211) 015-4669"}, "order": {"street_address": "9884 primrose ave", "full_address": "9884 primrose ave raleigh, ny 12525", "city": "raleigh", "num_products": "2", "order_id": "3805613394", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "12525"}, "product": {"names": ["guess jacket", "guess boots"], "amounts": [59, 49]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi! How may I assist you today?"}, {"role": "user", "content": "I have to remove a second item from my order please"}, {"role": "user", "content": "my husband doesn;t want it anymore"}, {"role": "assistant", "content": "Okay, may I have your full name?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "Thank you. May I also have your account ID and order ID?"}, {"role": "user", "content": "Account ID: 2DGQDGSNJK"}, {"role": "user", "content": "Order ID: 3805613394"}, {"role": "assistant", "content": "Great! And just to verify, you ordered two items but only actually want one, correct?"}, {"role": "user", "content": "yes please"}, {"role": "assistant", "content": "Okay. Can you check your email and see what the shipping status of your order is?"}, {"role": "user", "content": "Shipping Status: Out for Delivery"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "Silver"}, {"role": "assistant", "content": "Great! That means I can give you a refund immediately. Once your order arrives, call us back to get a shipping label to return it."}, {"role": "assistant", "content": "How much was the item that you want to return?"}, {"role": "user", "content": "59"}]
|
thank you so much
| 10 |
Customer name is joseph banter. membership level is silver. phone number is (211) 015-4669. order ID is 3805613394. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9884 primrose ave raleigh, ny 12525.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "2dgqdgsnjk", "customer_name": "joseph banter", "member_level": "silver", "phone": "(211) 015-4669"}, "order": {"street_address": "9884 primrose ave", "full_address": "9884 primrose ave raleigh, ny 12525", "city": "raleigh", "num_products": "2", "order_id": "3805613394", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "12525"}, "product": {"names": ["guess jacket", "guess boots"], "amounts": [59, 49]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi! How may I assist you today?"}, {"role": "user", "content": "I have to remove a second item from my order please"}, {"role": "user", "content": "my husband doesn;t want it anymore"}, {"role": "assistant", "content": "Okay, may I have your full name?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "Thank you. May I also have your account ID and order ID?"}, {"role": "user", "content": "Account ID: 2DGQDGSNJK"}, {"role": "user", "content": "Order ID: 3805613394"}, {"role": "assistant", "content": "Great! And just to verify, you ordered two items but only actually want one, correct?"}, {"role": "user", "content": "yes please"}, {"role": "assistant", "content": "Okay. Can you check your email and see what the shipping status of your order is?"}, {"role": "user", "content": "Shipping Status: Out for Delivery"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "Silver"}, {"role": "assistant", "content": "Great! That means I can give you a refund immediately. Once your order arrives, call us back to get a shipping label to return it."}, {"role": "assistant", "content": "How much was the item that you want to return?"}, {"role": "user", "content": "59"}, {"role": "user", "content": "thank you so much"}, {"role": "assistant", "content": "No problem! Your refund has been processed. Is there anything else you need?"}]
|
nope, thank you!
| 11 |
Customer name is joseph banter. membership level is silver. phone number is (211) 015-4669. order ID is 3805613394. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9884 primrose ave raleigh, ny 12525.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "2dgqdgsnjk", "customer_name": "joseph banter", "member_level": "silver", "phone": "(211) 015-4669"}, "order": {"street_address": "9884 primrose ave", "full_address": "9884 primrose ave raleigh, ny 12525", "city": "raleigh", "num_products": "2", "order_id": "3805613394", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "12525"}, "product": {"names": ["guess jacket", "guess boots"], "amounts": [59, 49]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi! How may I assist you today?"}, {"role": "user", "content": "I have to remove a second item from my order please"}, {"role": "user", "content": "my husband doesn;t want it anymore"}, {"role": "assistant", "content": "Okay, may I have your full name?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "Thank you. May I also have your account ID and order ID?"}, {"role": "user", "content": "Account ID: 2DGQDGSNJK"}, {"role": "user", "content": "Order ID: 3805613394"}, {"role": "assistant", "content": "Great! And just to verify, you ordered two items but only actually want one, correct?"}, {"role": "user", "content": "yes please"}, {"role": "assistant", "content": "Okay. Can you check your email and see what the shipping status of your order is?"}, {"role": "user", "content": "Shipping Status: Out for Delivery"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "Silver"}, {"role": "assistant", "content": "Great! That means I can give you a refund immediately. Once your order arrives, call us back to get a shipping label to return it."}, {"role": "assistant", "content": "How much was the item that you want to return?"}, {"role": "user", "content": "59"}, {"role": "user", "content": "thank you so much"}, {"role": "assistant", "content": "No problem! Your refund has been processed. Is there anything else you need?"}, {"role": "user", "content": "nope, thank you!"}]
|
have a good day
| 12 |
Customer name is chloe zhang. membership level is guest. email is chloezhang058@email.com. phone number is (828) 438-8963. order ID is 2884123072. purchase date was 2020-02-17. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. payment method is paypal. delivery address is 0309 circle drive brighton, tx 29094.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloezhang058@email.com", "member_level": "guest", "phone": "(828) 438-8963", "username": "chloezhang058"}, "order": {"street_address": "0309 circle drive", "full_address": "0309 circle drive brighton, tx 29094", "city": "brighton", "num_products": "1", "order_id": "2884123072", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2020-02-17", "state": "tx", "zip_code": "29094"}, "product": {"names": ["calvin_klein jacket"], "amounts": [94]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "How can I help you?"}]
|
Hello
| 1 |
Customer name is chloe zhang. membership level is guest. email is chloezhang058@email.com. phone number is (828) 438-8963. order ID is 2884123072. purchase date was 2020-02-17. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. payment method is paypal. delivery address is 0309 circle drive brighton, tx 29094.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloezhang058@email.com", "member_level": "guest", "phone": "(828) 438-8963", "username": "chloezhang058"}, "order": {"street_address": "0309 circle drive", "full_address": "0309 circle drive brighton, tx 29094", "city": "brighton", "num_products": "1", "order_id": "2884123072", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2020-02-17", "state": "tx", "zip_code": "29094"}, "product": {"names": ["calvin_klein jacket"], "amounts": [94]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "Hello"}]
|
Chloe Zhang in need of your services
| 2 |
Customer name is chloe zhang. membership level is guest. email is chloezhang058@email.com. phone number is (828) 438-8963. order ID is 2884123072. purchase date was 2020-02-17. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. payment method is paypal. delivery address is 0309 circle drive brighton, tx 29094.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloezhang058@email.com", "member_level": "guest", "phone": "(828) 438-8963", "username": "chloezhang058"}, "order": {"street_address": "0309 circle drive", "full_address": "0309 circle drive brighton, tx 29094", "city": "brighton", "num_products": "1", "order_id": "2884123072", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2020-02-17", "state": "tx", "zip_code": "29094"}, "product": {"names": ["calvin_klein jacket"], "amounts": [94]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "Chloe Zhang in need of your services"}]
|
I want to return a jacket
| 3 |
Customer name is chloe zhang. membership level is guest. email is chloezhang058@email.com. phone number is (828) 438-8963. order ID is 2884123072. purchase date was 2020-02-17. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. payment method is paypal. delivery address is 0309 circle drive brighton, tx 29094.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloezhang058@email.com", "member_level": "guest", "phone": "(828) 438-8963", "username": "chloezhang058"}, "order": {"street_address": "0309 circle drive", "full_address": "0309 circle drive brighton, tx 29094", "city": "brighton", "num_products": "1", "order_id": "2884123072", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2020-02-17", "state": "tx", "zip_code": "29094"}, "product": {"names": ["calvin_klein jacket"], "amounts": [94]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "Chloe Zhang in need of your services"}, {"role": "user", "content": "I want to return a jacket"}, {"role": "assistant", "content": "Is there something wrong with the jacket?"}]
|
Its the wrong size
| 4 |
Customer name is chloe zhang. membership level is guest. email is chloezhang058@email.com. phone number is (828) 438-8963. order ID is 2884123072. purchase date was 2020-02-17. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. payment method is paypal. delivery address is 0309 circle drive brighton, tx 29094.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloezhang058@email.com", "member_level": "guest", "phone": "(828) 438-8963", "username": "chloezhang058"}, "order": {"street_address": "0309 circle drive", "full_address": "0309 circle drive brighton, tx 29094", "city": "brighton", "num_products": "1", "order_id": "2884123072", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2020-02-17", "state": "tx", "zip_code": "29094"}, "product": {"names": ["calvin_klein jacket"], "amounts": [94]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "Chloe Zhang in need of your services"}, {"role": "user", "content": "I want to return a jacket"}, {"role": "assistant", "content": "Is there something wrong with the jacket?"}, {"role": "user", "content": "Its the wrong size"}]
|
and also has a stain
| 5 |
Customer name is chloe zhang. membership level is guest. email is chloezhang058@email.com. phone number is (828) 438-8963. order ID is 2884123072. purchase date was 2020-02-17. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. payment method is paypal. delivery address is 0309 circle drive brighton, tx 29094.
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product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloezhang058@email.com", "member_level": "guest", "phone": "(828) 438-8963", "username": "chloezhang058"}, "order": {"street_address": "0309 circle drive", "full_address": "0309 circle drive brighton, tx 29094", "city": "brighton", "num_products": "1", "order_id": "2884123072", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2020-02-17", "state": "tx", "zip_code": "29094"}, "product": {"names": ["calvin_klein jacket"], "amounts": [94]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "Chloe Zhang in need of your services"}, {"role": "user", "content": "I want to return a jacket"}, {"role": "assistant", "content": "Is there something wrong with the jacket?"}, {"role": "user", "content": "Its the wrong size"}, {"role": "user", "content": "and also has a stain"}, {"role": "assistant", "content": "Okay, what is your username, email address and order number?"}]
|
Email Address: chloezhang058@email.com
| 6 |
Customer name is chloe zhang. membership level is guest. email is chloezhang058@email.com. phone number is (828) 438-8963. order ID is 2884123072. purchase date was 2020-02-17. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. payment method is paypal. delivery address is 0309 circle drive brighton, tx 29094.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloezhang058@email.com", "member_level": "guest", "phone": "(828) 438-8963", "username": "chloezhang058"}, "order": {"street_address": "0309 circle drive", "full_address": "0309 circle drive brighton, tx 29094", "city": "brighton", "num_products": "1", "order_id": "2884123072", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2020-02-17", "state": "tx", "zip_code": "29094"}, "product": {"names": ["calvin_klein jacket"], "amounts": [94]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "Chloe Zhang in need of your services"}, {"role": "user", "content": "I want to return a jacket"}, {"role": "assistant", "content": "Is there something wrong with the jacket?"}, {"role": "user", "content": "Its the wrong size"}, {"role": "user", "content": "and also has a stain"}, {"role": "assistant", "content": "Okay, what is your username, email address and order number?"}, {"role": "user", "content": "Email Address: chloezhang058@email.com"}]
|
Username: chloezhang058
| 7 |
Customer name is chloe zhang. membership level is guest. email is chloezhang058@email.com. phone number is (828) 438-8963. order ID is 2884123072. purchase date was 2020-02-17. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. payment method is paypal. delivery address is 0309 circle drive brighton, tx 29094.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloezhang058@email.com", "member_level": "guest", "phone": "(828) 438-8963", "username": "chloezhang058"}, "order": {"street_address": "0309 circle drive", "full_address": "0309 circle drive brighton, tx 29094", "city": "brighton", "num_products": "1", "order_id": "2884123072", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2020-02-17", "state": "tx", "zip_code": "29094"}, "product": {"names": ["calvin_klein jacket"], "amounts": [94]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "Chloe Zhang in need of your services"}, {"role": "user", "content": "I want to return a jacket"}, {"role": "assistant", "content": "Is there something wrong with the jacket?"}, {"role": "user", "content": "Its the wrong size"}, {"role": "user", "content": "and also has a stain"}, {"role": "assistant", "content": "Okay, what is your username, email address and order number?"}, {"role": "user", "content": "Email Address: chloezhang058@email.com"}, {"role": "user", "content": "Username: chloezhang058"}]
|
Order ID: 2884123072
| 8 |
Customer name is chloe zhang. membership level is guest. email is chloezhang058@email.com. phone number is (828) 438-8963. order ID is 2884123072. purchase date was 2020-02-17. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. payment method is paypal. delivery address is 0309 circle drive brighton, tx 29094.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloezhang058@email.com", "member_level": "guest", "phone": "(828) 438-8963", "username": "chloezhang058"}, "order": {"street_address": "0309 circle drive", "full_address": "0309 circle drive brighton, tx 29094", "city": "brighton", "num_products": "1", "order_id": "2884123072", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2020-02-17", "state": "tx", "zip_code": "29094"}, "product": {"names": ["calvin_klein jacket"], "amounts": [94]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "Chloe Zhang in need of your services"}, {"role": "user", "content": "I want to return a jacket"}, {"role": "assistant", "content": "Is there something wrong with the jacket?"}, {"role": "user", "content": "Its the wrong size"}, {"role": "user", "content": "and also has a stain"}, {"role": "assistant", "content": "Okay, what is your username, email address and order number?"}, {"role": "user", "content": "Email Address: chloezhang058@email.com"}, {"role": "user", "content": "Username: chloezhang058"}, {"role": "user", "content": "Order ID: 2884123072"}, {"role": "assistant", "content": "What is your membership level?"}]
|
Guest
| 9 |
Customer name is chloe zhang. membership level is guest. email is chloezhang058@email.com. phone number is (828) 438-8963. order ID is 2884123072. purchase date was 2020-02-17. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. payment method is paypal. delivery address is 0309 circle drive brighton, tx 29094.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloezhang058@email.com", "member_level": "guest", "phone": "(828) 438-8963", "username": "chloezhang058"}, "order": {"street_address": "0309 circle drive", "full_address": "0309 circle drive brighton, tx 29094", "city": "brighton", "num_products": "1", "order_id": "2884123072", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2020-02-17", "state": "tx", "zip_code": "29094"}, "product": {"names": ["calvin_klein jacket"], "amounts": [94]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "Chloe Zhang in need of your services"}, {"role": "user", "content": "I want to return a jacket"}, {"role": "assistant", "content": "Is there something wrong with the jacket?"}, {"role": "user", "content": "Its the wrong size"}, {"role": "user", "content": "and also has a stain"}, {"role": "assistant", "content": "Okay, what is your username, email address and order number?"}, {"role": "user", "content": "Email Address: chloezhang058@email.com"}, {"role": "user", "content": "Username: chloezhang058"}, {"role": "user", "content": "Order ID: 2884123072"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "Guest"}, {"role": "assistant", "content": "When did you make this purchase?"}]
|
I made it on the 17th of February
| 10 |
Customer name is chloe zhang. membership level is guest. email is chloezhang058@email.com. phone number is (828) 438-8963. order ID is 2884123072. purchase date was 2020-02-17. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. payment method is paypal. delivery address is 0309 circle drive brighton, tx 29094.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloezhang058@email.com", "member_level": "guest", "phone": "(828) 438-8963", "username": "chloezhang058"}, "order": {"street_address": "0309 circle drive", "full_address": "0309 circle drive brighton, tx 29094", "city": "brighton", "num_products": "1", "order_id": "2884123072", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2020-02-17", "state": "tx", "zip_code": "29094"}, "product": {"names": ["calvin_klein jacket"], "amounts": [94]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "Chloe Zhang in need of your services"}, {"role": "user", "content": "I want to return a jacket"}, {"role": "assistant", "content": "Is there something wrong with the jacket?"}, {"role": "user", "content": "Its the wrong size"}, {"role": "user", "content": "and also has a stain"}, {"role": "assistant", "content": "Okay, what is your username, email address and order number?"}, {"role": "user", "content": "Email Address: chloezhang058@email.com"}, {"role": "user", "content": "Username: chloezhang058"}, {"role": "user", "content": "Order ID: 2884123072"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "Guest"}, {"role": "assistant", "content": "When did you make this purchase?"}, {"role": "user", "content": "I made it on the 17th of February"}, {"role": "assistant", "content": "I'm sorry but the return window is 30 days."}]
|
I wanted to retunr it sooner but with the whole covid19 issue it has been hard
| 11 |
Customer name is chloe zhang. membership level is guest. email is chloezhang058@email.com. phone number is (828) 438-8963. order ID is 2884123072. purchase date was 2020-02-17. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. payment method is paypal. delivery address is 0309 circle drive brighton, tx 29094.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloezhang058@email.com", "member_level": "guest", "phone": "(828) 438-8963", "username": "chloezhang058"}, "order": {"street_address": "0309 circle drive", "full_address": "0309 circle drive brighton, tx 29094", "city": "brighton", "num_products": "1", "order_id": "2884123072", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2020-02-17", "state": "tx", "zip_code": "29094"}, "product": {"names": ["calvin_klein jacket"], "amounts": [94]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "Chloe Zhang in need of your services"}, {"role": "user", "content": "I want to return a jacket"}, {"role": "assistant", "content": "Is there something wrong with the jacket?"}, {"role": "user", "content": "Its the wrong size"}, {"role": "user", "content": "and also has a stain"}, {"role": "assistant", "content": "Okay, what is your username, email address and order number?"}, {"role": "user", "content": "Email Address: chloezhang058@email.com"}, {"role": "user", "content": "Username: chloezhang058"}, {"role": "user", "content": "Order ID: 2884123072"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "Guest"}, {"role": "assistant", "content": "When did you make this purchase?"}, {"role": "user", "content": "I made it on the 17th of February"}, {"role": "assistant", "content": "I'm sorry but the return window is 30 days."}, {"role": "user", "content": "I wanted to retunr it sooner but with the whole covid19 issue it has been hard"}]
|
could you see if you can make an exception
| 12 |
Customer name is chloe zhang. membership level is guest. email is chloezhang058@email.com. phone number is (828) 438-8963. order ID is 2884123072. purchase date was 2020-02-17. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. payment method is paypal. delivery address is 0309 circle drive brighton, tx 29094.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloezhang058@email.com", "member_level": "guest", "phone": "(828) 438-8963", "username": "chloezhang058"}, "order": {"street_address": "0309 circle drive", "full_address": "0309 circle drive brighton, tx 29094", "city": "brighton", "num_products": "1", "order_id": "2884123072", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2020-02-17", "state": "tx", "zip_code": "29094"}, "product": {"names": ["calvin_klein jacket"], "amounts": [94]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "Chloe Zhang in need of your services"}, {"role": "user", "content": "I want to return a jacket"}, {"role": "assistant", "content": "Is there something wrong with the jacket?"}, {"role": "user", "content": "Its the wrong size"}, {"role": "user", "content": "and also has a stain"}, {"role": "assistant", "content": "Okay, what is your username, email address and order number?"}, {"role": "user", "content": "Email Address: chloezhang058@email.com"}, {"role": "user", "content": "Username: chloezhang058"}, {"role": "user", "content": "Order ID: 2884123072"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "Guest"}, {"role": "assistant", "content": "When did you make this purchase?"}, {"role": "user", "content": "I made it on the 17th of February"}, {"role": "assistant", "content": "I'm sorry but the return window is 30 days."}, {"role": "user", "content": "I wanted to retunr it sooner but with the whole covid19 issue it has been hard"}, {"role": "user", "content": "could you see if you can make an exception"}, {"role": "assistant", "content": "Sorry, I'm not able to return it. Is there anything else I can help you with?"}]
|
Thats too bad, you should really talk to management about making this window bigger during the emergency
| 13 |
Customer name is chloe zhang. membership level is guest. email is chloezhang058@email.com. phone number is (828) 438-8963. order ID is 2884123072. purchase date was 2020-02-17. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. payment method is paypal. delivery address is 0309 circle drive brighton, tx 29094.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloezhang058@email.com", "member_level": "guest", "phone": "(828) 438-8963", "username": "chloezhang058"}, "order": {"street_address": "0309 circle drive", "full_address": "0309 circle drive brighton, tx 29094", "city": "brighton", "num_products": "1", "order_id": "2884123072", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2020-02-17", "state": "tx", "zip_code": "29094"}, "product": {"names": ["calvin_klein jacket"], "amounts": [94]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "Chloe Zhang in need of your services"}, {"role": "user", "content": "I want to return a jacket"}, {"role": "assistant", "content": "Is there something wrong with the jacket?"}, {"role": "user", "content": "Its the wrong size"}, {"role": "user", "content": "and also has a stain"}, {"role": "assistant", "content": "Okay, what is your username, email address and order number?"}, {"role": "user", "content": "Email Address: chloezhang058@email.com"}, {"role": "user", "content": "Username: chloezhang058"}, {"role": "user", "content": "Order ID: 2884123072"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "Guest"}, {"role": "assistant", "content": "When did you make this purchase?"}, {"role": "user", "content": "I made it on the 17th of February"}, {"role": "assistant", "content": "I'm sorry but the return window is 30 days."}, {"role": "user", "content": "I wanted to retunr it sooner but with the whole covid19 issue it has been hard"}, {"role": "user", "content": "could you see if you can make an exception"}, {"role": "assistant", "content": "Sorry, I'm not able to return it. Is there anything else I can help you with?"}, {"role": "user", "content": "Thats too bad, you should really talk to management about making this window bigger during the emergency"}]
|
but I understand its not your fault
| 14 |
Customer name is chloe zhang. membership level is guest. email is chloezhang058@email.com. phone number is (828) 438-8963. order ID is 2884123072. purchase date was 2020-02-17. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. payment method is paypal. delivery address is 0309 circle drive brighton, tx 29094.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloezhang058@email.com", "member_level": "guest", "phone": "(828) 438-8963", "username": "chloezhang058"}, "order": {"street_address": "0309 circle drive", "full_address": "0309 circle drive brighton, tx 29094", "city": "brighton", "num_products": "1", "order_id": "2884123072", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2020-02-17", "state": "tx", "zip_code": "29094"}, "product": {"names": ["calvin_klein jacket"], "amounts": [94]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "Chloe Zhang in need of your services"}, {"role": "user", "content": "I want to return a jacket"}, {"role": "assistant", "content": "Is there something wrong with the jacket?"}, {"role": "user", "content": "Its the wrong size"}, {"role": "user", "content": "and also has a stain"}, {"role": "assistant", "content": "Okay, what is your username, email address and order number?"}, {"role": "user", "content": "Email Address: chloezhang058@email.com"}, {"role": "user", "content": "Username: chloezhang058"}, {"role": "user", "content": "Order ID: 2884123072"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "Guest"}, {"role": "assistant", "content": "When did you make this purchase?"}, {"role": "user", "content": "I made it on the 17th of February"}, {"role": "assistant", "content": "I'm sorry but the return window is 30 days."}, {"role": "user", "content": "I wanted to retunr it sooner but with the whole covid19 issue it has been hard"}, {"role": "user", "content": "could you see if you can make an exception"}, {"role": "assistant", "content": "Sorry, I'm not able to return it. Is there anything else I can help you with?"}, {"role": "user", "content": "Thats too bad, you should really talk to management about making this window bigger during the emergency"}, {"role": "user", "content": "but I understand its not your fault"}]
|
that would be it
| 15 |
Customer name is chloe zhang. membership level is guest. email is chloezhang058@email.com. phone number is (828) 438-8963. order ID is 2884123072. purchase date was 2020-02-17. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. payment method is paypal. delivery address is 0309 circle drive brighton, tx 29094.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloezhang058@email.com", "member_level": "guest", "phone": "(828) 438-8963", "username": "chloezhang058"}, "order": {"street_address": "0309 circle drive", "full_address": "0309 circle drive brighton, tx 29094", "city": "brighton", "num_products": "1", "order_id": "2884123072", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2020-02-17", "state": "tx", "zip_code": "29094"}, "product": {"names": ["calvin_klein jacket"], "amounts": [94]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "Chloe Zhang in need of your services"}, {"role": "user", "content": "I want to return a jacket"}, {"role": "assistant", "content": "Is there something wrong with the jacket?"}, {"role": "user", "content": "Its the wrong size"}, {"role": "user", "content": "and also has a stain"}, {"role": "assistant", "content": "Okay, what is your username, email address and order number?"}, {"role": "user", "content": "Email Address: chloezhang058@email.com"}, {"role": "user", "content": "Username: chloezhang058"}, {"role": "user", "content": "Order ID: 2884123072"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "Guest"}, {"role": "assistant", "content": "When did you make this purchase?"}, {"role": "user", "content": "I made it on the 17th of February"}, {"role": "assistant", "content": "I'm sorry but the return window is 30 days."}, {"role": "user", "content": "I wanted to retunr it sooner but with the whole covid19 issue it has been hard"}, {"role": "user", "content": "could you see if you can make an exception"}, {"role": "assistant", "content": "Sorry, I'm not able to return it. Is there anything else I can help you with?"}, {"role": "user", "content": "Thats too bad, you should really talk to management about making this window bigger during the emergency"}, {"role": "user", "content": "but I understand its not your fault"}, {"role": "user", "content": "that would be it"}]
|
thanks
| 16 |
Customer name is joyce wu. membership level is gold. email is jw274328@email.com. phone number is (964) 160-6606. order ID is 5405231028. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9200 circle drive baltimore, ny 66178.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "klwra6fdpw", "customer_name": "joyce wu", "email": "jw274328@email.com", "member_level": "gold", "phone": "(964) 160-6606", "username": "jw274328"}, "order": {"street_address": "9200 circle drive", "full_address": "9200 circle drive baltimore, ny 66178", "city": "baltimore", "num_products": "1", "order_id": "5405231028", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/guess-boots.jpeg'}]", "state": "ny", "zip_code": "66178"}, "product": {"names": ["guess boots"], "amounts": [99]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}]
|
I was looking at some Guess boots yesterday and went I went to try to buy them today, the price was higher than it was yesterday.
| 1 |
Customer name is joyce wu. membership level is gold. email is jw274328@email.com. phone number is (964) 160-6606. order ID is 5405231028. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9200 circle drive baltimore, ny 66178.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "klwra6fdpw", "customer_name": "joyce wu", "email": "jw274328@email.com", "member_level": "gold", "phone": "(964) 160-6606", "username": "jw274328"}, "order": {"street_address": "9200 circle drive", "full_address": "9200 circle drive baltimore, ny 66178", "city": "baltimore", "num_products": "1", "order_id": "5405231028", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/guess-boots.jpeg'}]", "state": "ny", "zip_code": "66178"}, "product": {"names": ["guess boots"], "amounts": [99]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "I was looking at some Guess boots yesterday and went I went to try to buy them today, the price was higher than it was yesterday."}, {"role": "assistant", "content": "Sorry, I can look into that. Could I get your name, please?"}]
|
Joyce Wu
| 2 |
Customer name is joyce wu. membership level is gold. email is jw274328@email.com. phone number is (964) 160-6606. order ID is 5405231028. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9200 circle drive baltimore, ny 66178.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "klwra6fdpw", "customer_name": "joyce wu", "email": "jw274328@email.com", "member_level": "gold", "phone": "(964) 160-6606", "username": "jw274328"}, "order": {"street_address": "9200 circle drive", "full_address": "9200 circle drive baltimore, ny 66178", "city": "baltimore", "num_products": "1", "order_id": "5405231028", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/guess-boots.jpeg'}]", "state": "ny", "zip_code": "66178"}, "product": {"names": ["guess boots"], "amounts": [99]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "I was looking at some Guess boots yesterday and went I went to try to buy them today, the price was higher than it was yesterday."}, {"role": "assistant", "content": "Sorry, I can look into that. Could I get your name, please?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "Thanks, Joyce."}, {"role": "assistant", "content": "I'll also need your Account and Order ID."}]
|
KLWRA6FDPW 5405231028
| 3 |
Customer name is joyce wu. membership level is gold. email is jw274328@email.com. phone number is (964) 160-6606. order ID is 5405231028. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9200 circle drive baltimore, ny 66178.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "klwra6fdpw", "customer_name": "joyce wu", "email": "jw274328@email.com", "member_level": "gold", "phone": "(964) 160-6606", "username": "jw274328"}, "order": {"street_address": "9200 circle drive", "full_address": "9200 circle drive baltimore, ny 66178", "city": "baltimore", "num_products": "1", "order_id": "5405231028", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/guess-boots.jpeg'}]", "state": "ny", "zip_code": "66178"}, "product": {"names": ["guess boots"], "amounts": [99]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "I was looking at some Guess boots yesterday and went I went to try to buy them today, the price was higher than it was yesterday."}, {"role": "assistant", "content": "Sorry, I can look into that. Could I get your name, please?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "Thanks, Joyce."}, {"role": "assistant", "content": "I'll also need your Account and Order ID."}, {"role": "user", "content": "KLWRA6FDPW 5405231028"}, {"role": "assistant", "content": "Our prices dynamically change based on an algorithm and there is generally nothing we can do."}]
|
so you aren't able to offer me the price they were yesterday?
| 4 |
Customer name is joyce wu. membership level is gold. email is jw274328@email.com. phone number is (964) 160-6606. order ID is 5405231028. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9200 circle drive baltimore, ny 66178.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "klwra6fdpw", "customer_name": "joyce wu", "email": "jw274328@email.com", "member_level": "gold", "phone": "(964) 160-6606", "username": "jw274328"}, "order": {"street_address": "9200 circle drive", "full_address": "9200 circle drive baltimore, ny 66178", "city": "baltimore", "num_products": "1", "order_id": "5405231028", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/guess-boots.jpeg'}]", "state": "ny", "zip_code": "66178"}, "product": {"names": ["guess boots"], "amounts": [99]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "I was looking at some Guess boots yesterday and went I went to try to buy them today, the price was higher than it was yesterday."}, {"role": "assistant", "content": "Sorry, I can look into that. Could I get your name, please?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "Thanks, Joyce."}, {"role": "assistant", "content": "I'll also need your Account and Order ID."}, {"role": "user", "content": "KLWRA6FDPW 5405231028"}, {"role": "assistant", "content": "Our prices dynamically change based on an algorithm and there is generally nothing we can do."}, {"role": "user", "content": "so you aren't able to offer me the price they were yesterday?"}, {"role": "assistant", "content": "I can give you a promo code to bring the price down to that level."}, {"role": "assistant", "content": "The promo code LGGTZ"}]
|
ok, i've made a note of that to apply it in the shopping cart.
| 5 |
Customer name is joyce wu. membership level is gold. email is jw274328@email.com. phone number is (964) 160-6606. order ID is 5405231028. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9200 circle drive baltimore, ny 66178.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "klwra6fdpw", "customer_name": "joyce wu", "email": "jw274328@email.com", "member_level": "gold", "phone": "(964) 160-6606", "username": "jw274328"}, "order": {"street_address": "9200 circle drive", "full_address": "9200 circle drive baltimore, ny 66178", "city": "baltimore", "num_products": "1", "order_id": "5405231028", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/guess-boots.jpeg'}]", "state": "ny", "zip_code": "66178"}, "product": {"names": ["guess boots"], "amounts": [99]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "I was looking at some Guess boots yesterday and went I went to try to buy them today, the price was higher than it was yesterday."}, {"role": "assistant", "content": "Sorry, I can look into that. Could I get your name, please?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "Thanks, Joyce."}, {"role": "assistant", "content": "I'll also need your Account and Order ID."}, {"role": "user", "content": "KLWRA6FDPW 5405231028"}, {"role": "assistant", "content": "Our prices dynamically change based on an algorithm and there is generally nothing we can do."}, {"role": "user", "content": "so you aren't able to offer me the price they were yesterday?"}, {"role": "assistant", "content": "I can give you a promo code to bring the price down to that level."}, {"role": "assistant", "content": "The promo code LGGTZ"}, {"role": "user", "content": "ok, i've made a note of that to apply it in the shopping cart."}, {"role": "assistant", "content": "Is there anything else I can do for you?"}]
|
that is all i needed.
| 6 |
Customer name is norman bouchard. membership level is silver. email is nbouchard905@email.com. phone number is (463) 648-9876. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 9547 lexington ave brighton, ny 62842.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "nbouchard905@email.com", "member_level": "silver", "phone": "(463) 648-9876", "username": "nbouchard905"}, "order": {"street_address": "9547 lexington ave", "full_address": "9547 lexington ave brighton, ny 62842", "city": "brighton", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "ny", "zip_code": "62842"}, "product": {"names": ["calvin_klein jacket"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, Thank you for contacting us today. How may I help you?"}]
|
Hi. I've been trying to place an order but my credit card keeps getting rejected.
| 1 |
Customer name is norman bouchard. membership level is silver. email is nbouchard905@email.com. phone number is (463) 648-9876. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 9547 lexington ave brighton, ny 62842.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "nbouchard905@email.com", "member_level": "silver", "phone": "(463) 648-9876", "username": "nbouchard905"}, "order": {"street_address": "9547 lexington ave", "full_address": "9547 lexington ave brighton, ny 62842", "city": "brighton", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "ny", "zip_code": "62842"}, "product": {"names": ["calvin_klein jacket"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, Thank you for contacting us today. How may I help you?"}, {"role": "user", "content": "Hi. I've been trying to place an order but my credit card keeps getting rejected."}]
|
Can you tell me why?
| 2 |
Customer name is norman bouchard. membership level is silver. email is nbouchard905@email.com. phone number is (463) 648-9876. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 9547 lexington ave brighton, ny 62842.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "nbouchard905@email.com", "member_level": "silver", "phone": "(463) 648-9876", "username": "nbouchard905"}, "order": {"street_address": "9547 lexington ave", "full_address": "9547 lexington ave brighton, ny 62842", "city": "brighton", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "ny", "zip_code": "62842"}, "product": {"names": ["calvin_klein jacket"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, Thank you for contacting us today. How may I help you?"}, {"role": "user", "content": "Hi. I've been trying to place an order but my credit card keeps getting rejected."}, {"role": "user", "content": "Can you tell me why?"}, {"role": "assistant", "content": "Oh that's unfortunate to hear. Lets see if I can help solve the issue"}, {"role": "assistant", "content": "Let's try a few things to see if we can get it working. There's a few things that could be happening"}, {"role": "assistant", "content": "First could you see if there might have been a typo when entering in the card information?"}]
|
Let me check and see.
| 3 |
Customer name is norman bouchard. membership level is silver. email is nbouchard905@email.com. phone number is (463) 648-9876. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 9547 lexington ave brighton, ny 62842.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "nbouchard905@email.com", "member_level": "silver", "phone": "(463) 648-9876", "username": "nbouchard905"}, "order": {"street_address": "9547 lexington ave", "full_address": "9547 lexington ave brighton, ny 62842", "city": "brighton", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "ny", "zip_code": "62842"}, "product": {"names": ["calvin_klein jacket"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, Thank you for contacting us today. How may I help you?"}, {"role": "user", "content": "Hi. I've been trying to place an order but my credit card keeps getting rejected."}, {"role": "user", "content": "Can you tell me why?"}, {"role": "assistant", "content": "Oh that's unfortunate to hear. Lets see if I can help solve the issue"}, {"role": "assistant", "content": "Let's try a few things to see if we can get it working. There's a few things that could be happening"}, {"role": "assistant", "content": "First could you see if there might have been a typo when entering in the card information?"}, {"role": "user", "content": "Let me check and see."}]
|
It's saved on my web form, and it looks like all my information is correct there.
| 4 |
Customer name is norman bouchard. membership level is silver. email is nbouchard905@email.com. phone number is (463) 648-9876. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 9547 lexington ave brighton, ny 62842.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "nbouchard905@email.com", "member_level": "silver", "phone": "(463) 648-9876", "username": "nbouchard905"}, "order": {"street_address": "9547 lexington ave", "full_address": "9547 lexington ave brighton, ny 62842", "city": "brighton", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "ny", "zip_code": "62842"}, "product": {"names": ["calvin_klein jacket"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, Thank you for contacting us today. How may I help you?"}, {"role": "user", "content": "Hi. I've been trying to place an order but my credit card keeps getting rejected."}, {"role": "user", "content": "Can you tell me why?"}, {"role": "assistant", "content": "Oh that's unfortunate to hear. Lets see if I can help solve the issue"}, {"role": "assistant", "content": "Let's try a few things to see if we can get it working. There's a few things that could be happening"}, {"role": "assistant", "content": "First could you see if there might have been a typo when entering in the card information?"}, {"role": "user", "content": "Let me check and see."}, {"role": "user", "content": "It's saved on my web form, and it looks like all my information is correct there."}, {"role": "assistant", "content": "Okay no proble. next try logging in and out to see if that clears up anything."}]
|
Okay, I'll do that.
| 5 |
Customer name is norman bouchard. membership level is silver. email is nbouchard905@email.com. phone number is (463) 648-9876. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 9547 lexington ave brighton, ny 62842.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "nbouchard905@email.com", "member_level": "silver", "phone": "(463) 648-9876", "username": "nbouchard905"}, "order": {"street_address": "9547 lexington ave", "full_address": "9547 lexington ave brighton, ny 62842", "city": "brighton", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "ny", "zip_code": "62842"}, "product": {"names": ["calvin_klein jacket"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, Thank you for contacting us today. How may I help you?"}, {"role": "user", "content": "Hi. I've been trying to place an order but my credit card keeps getting rejected."}, {"role": "user", "content": "Can you tell me why?"}, {"role": "assistant", "content": "Oh that's unfortunate to hear. Lets see if I can help solve the issue"}, {"role": "assistant", "content": "Let's try a few things to see if we can get it working. There's a few things that could be happening"}, {"role": "assistant", "content": "First could you see if there might have been a typo when entering in the card information?"}, {"role": "user", "content": "Let me check and see."}, {"role": "user", "content": "It's saved on my web form, and it looks like all my information is correct there."}, {"role": "assistant", "content": "Okay no proble. next try logging in and out to see if that clears up anything."}, {"role": "user", "content": "Okay, I'll do that."}]
|
It's still not accepting it.
| 6 |
Customer name is norman bouchard. membership level is silver. email is nbouchard905@email.com. phone number is (463) 648-9876. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 9547 lexington ave brighton, ny 62842.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "nbouchard905@email.com", "member_level": "silver", "phone": "(463) 648-9876", "username": "nbouchard905"}, "order": {"street_address": "9547 lexington ave", "full_address": "9547 lexington ave brighton, ny 62842", "city": "brighton", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "ny", "zip_code": "62842"}, "product": {"names": ["calvin_klein jacket"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, Thank you for contacting us today. How may I help you?"}, {"role": "user", "content": "Hi. I've been trying to place an order but my credit card keeps getting rejected."}, {"role": "user", "content": "Can you tell me why?"}, {"role": "assistant", "content": "Oh that's unfortunate to hear. Lets see if I can help solve the issue"}, {"role": "assistant", "content": "Let's try a few things to see if we can get it working. There's a few things that could be happening"}, {"role": "assistant", "content": "First could you see if there might have been a typo when entering in the card information?"}, {"role": "user", "content": "Let me check and see."}, {"role": "user", "content": "It's saved on my web form, and it looks like all my information is correct there."}, {"role": "assistant", "content": "Okay no proble. next try logging in and out to see if that clears up anything."}, {"role": "user", "content": "Okay, I'll do that."}, {"role": "user", "content": "It's still not accepting it."}, {"role": "assistant", "content": "Alright, could you double check the expiration date for me, sometimes it's easy to over look that."}]
|
Let me see.
| 7 |
Customer name is norman bouchard. membership level is silver. email is nbouchard905@email.com. phone number is (463) 648-9876. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 9547 lexington ave brighton, ny 62842.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "nbouchard905@email.com", "member_level": "silver", "phone": "(463) 648-9876", "username": "nbouchard905"}, "order": {"street_address": "9547 lexington ave", "full_address": "9547 lexington ave brighton, ny 62842", "city": "brighton", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "ny", "zip_code": "62842"}, "product": {"names": ["calvin_klein jacket"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, Thank you for contacting us today. How may I help you?"}, {"role": "user", "content": "Hi. I've been trying to place an order but my credit card keeps getting rejected."}, {"role": "user", "content": "Can you tell me why?"}, {"role": "assistant", "content": "Oh that's unfortunate to hear. Lets see if I can help solve the issue"}, {"role": "assistant", "content": "Let's try a few things to see if we can get it working. There's a few things that could be happening"}, {"role": "assistant", "content": "First could you see if there might have been a typo when entering in the card information?"}, {"role": "user", "content": "Let me check and see."}, {"role": "user", "content": "It's saved on my web form, and it looks like all my information is correct there."}, {"role": "assistant", "content": "Okay no proble. next try logging in and out to see if that clears up anything."}, {"role": "user", "content": "Okay, I'll do that."}, {"role": "user", "content": "It's still not accepting it."}, {"role": "assistant", "content": "Alright, could you double check the expiration date for me, sometimes it's easy to over look that."}, {"role": "user", "content": "Let me see."}]
|
Oh, you're right! The card's expired :(
| 8 |
Customer name is norman bouchard. membership level is silver. email is nbouchard905@email.com. phone number is (463) 648-9876. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 9547 lexington ave brighton, ny 62842.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "nbouchard905@email.com", "member_level": "silver", "phone": "(463) 648-9876", "username": "nbouchard905"}, "order": {"street_address": "9547 lexington ave", "full_address": "9547 lexington ave brighton, ny 62842", "city": "brighton", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "ny", "zip_code": "62842"}, "product": {"names": ["calvin_klein jacket"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, Thank you for contacting us today. How may I help you?"}, {"role": "user", "content": "Hi. I've been trying to place an order but my credit card keeps getting rejected."}, {"role": "user", "content": "Can you tell me why?"}, {"role": "assistant", "content": "Oh that's unfortunate to hear. Lets see if I can help solve the issue"}, {"role": "assistant", "content": "Let's try a few things to see if we can get it working. There's a few things that could be happening"}, {"role": "assistant", "content": "First could you see if there might have been a typo when entering in the card information?"}, {"role": "user", "content": "Let me check and see."}, {"role": "user", "content": "It's saved on my web form, and it looks like all my information is correct there."}, {"role": "assistant", "content": "Okay no proble. next try logging in and out to see if that clears up anything."}, {"role": "user", "content": "Okay, I'll do that."}, {"role": "user", "content": "It's still not accepting it."}, {"role": "assistant", "content": "Alright, could you double check the expiration date for me, sometimes it's easy to over look that."}, {"role": "user", "content": "Let me see."}, {"role": "user", "content": "Oh, you're right! The card's expired :("}, {"role": "assistant", "content": "I'm sorry to hear that but glad we were able to figure out what the issue was."}]
|
Thanks for your help. I'll get in touch with the card company and get a new one.
| 9 |
Customer name is norman bouchard. membership level is silver. email is nbouchard905@email.com. phone number is (463) 648-9876. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 9547 lexington ave brighton, ny 62842.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "nbouchard905@email.com", "member_level": "silver", "phone": "(463) 648-9876", "username": "nbouchard905"}, "order": {"street_address": "9547 lexington ave", "full_address": "9547 lexington ave brighton, ny 62842", "city": "brighton", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "ny", "zip_code": "62842"}, "product": {"names": ["calvin_klein jacket"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, Thank you for contacting us today. How may I help you?"}, {"role": "user", "content": "Hi. I've been trying to place an order but my credit card keeps getting rejected."}, {"role": "user", "content": "Can you tell me why?"}, {"role": "assistant", "content": "Oh that's unfortunate to hear. Lets see if I can help solve the issue"}, {"role": "assistant", "content": "Let's try a few things to see if we can get it working. There's a few things that could be happening"}, {"role": "assistant", "content": "First could you see if there might have been a typo when entering in the card information?"}, {"role": "user", "content": "Let me check and see."}, {"role": "user", "content": "It's saved on my web form, and it looks like all my information is correct there."}, {"role": "assistant", "content": "Okay no proble. next try logging in and out to see if that clears up anything."}, {"role": "user", "content": "Okay, I'll do that."}, {"role": "user", "content": "It's still not accepting it."}, {"role": "assistant", "content": "Alright, could you double check the expiration date for me, sometimes it's easy to over look that."}, {"role": "user", "content": "Let me see."}, {"role": "user", "content": "Oh, you're right! The card's expired :("}, {"role": "assistant", "content": "I'm sorry to hear that but glad we were able to figure out what the issue was."}, {"role": "user", "content": "Thanks for your help. I'll get in touch with the card company and get a new one."}, {"role": "assistant", "content": "Not a problem and I hope they get the card out to you soon. Was there anything else I could help with?"}]
|
No, that's all I needed today. Thanks again.
| 10 |
Customer name is norman bouchard. membership level is silver. email is nbouchard905@email.com. phone number is (463) 648-9876. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 9547 lexington ave brighton, ny 62842.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "nbouchard905@email.com", "member_level": "silver", "phone": "(463) 648-9876", "username": "nbouchard905"}, "order": {"street_address": "9547 lexington ave", "full_address": "9547 lexington ave brighton, ny 62842", "city": "brighton", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "ny", "zip_code": "62842"}, "product": {"names": ["calvin_klein jacket"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, Thank you for contacting us today. How may I help you?"}, {"role": "user", "content": "Hi. I've been trying to place an order but my credit card keeps getting rejected."}, {"role": "user", "content": "Can you tell me why?"}, {"role": "assistant", "content": "Oh that's unfortunate to hear. Lets see if I can help solve the issue"}, {"role": "assistant", "content": "Let's try a few things to see if we can get it working. There's a few things that could be happening"}, {"role": "assistant", "content": "First could you see if there might have been a typo when entering in the card information?"}, {"role": "user", "content": "Let me check and see."}, {"role": "user", "content": "It's saved on my web form, and it looks like all my information is correct there."}, {"role": "assistant", "content": "Okay no proble. next try logging in and out to see if that clears up anything."}, {"role": "user", "content": "Okay, I'll do that."}, {"role": "user", "content": "It's still not accepting it."}, {"role": "assistant", "content": "Alright, could you double check the expiration date for me, sometimes it's easy to over look that."}, {"role": "user", "content": "Let me see."}, {"role": "user", "content": "Oh, you're right! The card's expired :("}, {"role": "assistant", "content": "I'm sorry to hear that but glad we were able to figure out what the issue was."}, {"role": "user", "content": "Thanks for your help. I'll get in touch with the card company and get a new one."}, {"role": "assistant", "content": "Not a problem and I hope they get the card out to you soon. Was there anything else I could help with?"}, {"role": "user", "content": "No, that's all I needed today. Thanks again."}, {"role": "assistant", "content": "Thank's for shopping with us. Have a great day!"}]
|
You too!
| 11 |
Customer name is crystal minh. membership level is bronze. phone number is (648) 407-3477. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 1600 kennedy st raleigh, tx 11743.
|
single_item_query: boots_other_1
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "bronze", "phone": "(648) 407-3477"}, "order": {"street_address": "1600 kennedy st", "full_address": "1600 kennedy st raleigh, tx 11743", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "tx", "zip_code": "11743"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [69]}, "flow": "single_item_query", "subflow": "boots_other_1"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "boots_other_1", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Hello. How can i help you today?"}]
|
Hi! I am thinking about getting the boots on sale today. Can I ask some questions?
| 1 |
Customer name is crystal minh. membership level is bronze. phone number is (648) 407-3477. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 1600 kennedy st raleigh, tx 11743.
|
single_item_query: boots_other_1
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "bronze", "phone": "(648) 407-3477"}, "order": {"street_address": "1600 kennedy st", "full_address": "1600 kennedy st raleigh, tx 11743", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "tx", "zip_code": "11743"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [69]}, "flow": "single_item_query", "subflow": "boots_other_1"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "boots_other_1", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Hello. How can i help you today?"}, {"role": "user", "content": "Hi! I am thinking about getting the boots on sale today. Can I ask some questions?"}]
|
Is it real leather?
| 2 |
Customer name is crystal minh. membership level is bronze. phone number is (648) 407-3477. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 1600 kennedy st raleigh, tx 11743.
|
single_item_query: boots_other_1
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "bronze", "phone": "(648) 407-3477"}, "order": {"street_address": "1600 kennedy st", "full_address": "1600 kennedy st raleigh, tx 11743", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "tx", "zip_code": "11743"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [69]}, "flow": "single_item_query", "subflow": "boots_other_1"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "boots_other_1", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Hello. How can i help you today?"}, {"role": "user", "content": "Hi! I am thinking about getting the boots on sale today. Can I ask some questions?"}, {"role": "user", "content": "Is it real leather?"}]
|
Does it fit true to its size?
| 3 |
Customer name is crystal minh. membership level is bronze. phone number is (648) 407-3477. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 1600 kennedy st raleigh, tx 11743.
|
single_item_query: boots_other_1
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "bronze", "phone": "(648) 407-3477"}, "order": {"street_address": "1600 kennedy st", "full_address": "1600 kennedy st raleigh, tx 11743", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "tx", "zip_code": "11743"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [69]}, "flow": "single_item_query", "subflow": "boots_other_1"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "boots_other_1", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Hello. How can i help you today?"}, {"role": "user", "content": "Hi! I am thinking about getting the boots on sale today. Can I ask some questions?"}, {"role": "user", "content": "Is it real leather?"}, {"role": "user", "content": "Does it fit true to its size?"}]
|
Thanks
| 4 |
Customer name is crystal minh. membership level is bronze. phone number is (648) 407-3477. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 1600 kennedy st raleigh, tx 11743.
|
single_item_query: boots_other_1
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "bronze", "phone": "(648) 407-3477"}, "order": {"street_address": "1600 kennedy st", "full_address": "1600 kennedy st raleigh, tx 11743", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "tx", "zip_code": "11743"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [69]}, "flow": "single_item_query", "subflow": "boots_other_1"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "boots_other_1", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Hello. How can i help you today?"}, {"role": "user", "content": "Hi! I am thinking about getting the boots on sale today. Can I ask some questions?"}, {"role": "user", "content": "Is it real leather?"}, {"role": "user", "content": "Does it fit true to its size?"}, {"role": "user", "content": "Thanks"}, {"role": "assistant", "content": "I'd be very happy to look into this for you"}, {"role": "assistant", "content": "give me just one moment"}, {"role": "assistant", "content": "It is real leather"}, {"role": "assistant", "content": "Although it is true to it's size our boots do come with an additional one sixth of an inch in width"}]
|
ok. good to know
| 5 |
Customer name is crystal minh. membership level is bronze. phone number is (648) 407-3477. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 1600 kennedy st raleigh, tx 11743.
|
single_item_query: boots_other_1
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "bronze", "phone": "(648) 407-3477"}, "order": {"street_address": "1600 kennedy st", "full_address": "1600 kennedy st raleigh, tx 11743", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "tx", "zip_code": "11743"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [69]}, "flow": "single_item_query", "subflow": "boots_other_1"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "boots_other_1", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Hello. How can i help you today?"}, {"role": "user", "content": "Hi! I am thinking about getting the boots on sale today. Can I ask some questions?"}, {"role": "user", "content": "Is it real leather?"}, {"role": "user", "content": "Does it fit true to its size?"}, {"role": "user", "content": "Thanks"}, {"role": "assistant", "content": "I'd be very happy to look into this for you"}, {"role": "assistant", "content": "give me just one moment"}, {"role": "assistant", "content": "It is real leather"}, {"role": "assistant", "content": "Although it is true to it's size our boots do come with an additional one sixth of an inch in width"}, {"role": "user", "content": "ok. good to know"}, {"role": "assistant", "content": "Is there anything else I can help you with ?"}]
|
Thank you
| 6 |
Customer name is crystal minh. membership level is bronze. phone number is (648) 407-3477. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 1600 kennedy st raleigh, tx 11743.
|
single_item_query: boots_other_1
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "bronze", "phone": "(648) 407-3477"}, "order": {"street_address": "1600 kennedy st", "full_address": "1600 kennedy st raleigh, tx 11743", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "tx", "zip_code": "11743"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [69]}, "flow": "single_item_query", "subflow": "boots_other_1"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "boots_other_1", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Hello. How can i help you today?"}, {"role": "user", "content": "Hi! I am thinking about getting the boots on sale today. Can I ask some questions?"}, {"role": "user", "content": "Is it real leather?"}, {"role": "user", "content": "Does it fit true to its size?"}, {"role": "user", "content": "Thanks"}, {"role": "assistant", "content": "I'd be very happy to look into this for you"}, {"role": "assistant", "content": "give me just one moment"}, {"role": "assistant", "content": "It is real leather"}, {"role": "assistant", "content": "Although it is true to it's size our boots do come with an additional one sixth of an inch in width"}, {"role": "user", "content": "ok. good to know"}, {"role": "assistant", "content": "Is there anything else I can help you with ?"}, {"role": "user", "content": "Thank you"}]
|
That's all
| 7 |
Customer name is crystal minh. membership level is bronze. phone number is (648) 407-3477. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 1600 kennedy st raleigh, tx 11743.
|
single_item_query: boots_other_1
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "bronze", "phone": "(648) 407-3477"}, "order": {"street_address": "1600 kennedy st", "full_address": "1600 kennedy st raleigh, tx 11743", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "tx", "zip_code": "11743"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [69]}, "flow": "single_item_query", "subflow": "boots_other_1"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "boots_other_1", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Hello. How can i help you today?"}, {"role": "user", "content": "Hi! I am thinking about getting the boots on sale today. Can I ask some questions?"}, {"role": "user", "content": "Is it real leather?"}, {"role": "user", "content": "Does it fit true to its size?"}, {"role": "user", "content": "Thanks"}, {"role": "assistant", "content": "I'd be very happy to look into this for you"}, {"role": "assistant", "content": "give me just one moment"}, {"role": "assistant", "content": "It is real leather"}, {"role": "assistant", "content": "Although it is true to it's size our boots do come with an additional one sixth of an inch in width"}, {"role": "user", "content": "ok. good to know"}, {"role": "assistant", "content": "Is there anything else I can help you with ?"}, {"role": "user", "content": "Thank you"}, {"role": "user", "content": "That's all"}, {"role": "assistant", "content": "Have a great day!"}]
|
Have a great day
| 8 |
Customer name is norman bouchard. membership level is guest. email is nbouchard919@email.com. phone number is (772) 684-4502. order ID is 5406712662. purchase date was 2020-02-23. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 2948 brushwick dr jacksonville, mi 21132.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "atzfiyudff", "customer_name": "norman bouchard", "email": "nbouchard919@email.com", "member_level": "guest", "phone": "(772) 684-4502", "username": "nbouchard919"}, "order": {"street_address": "2948 brushwick dr", "full_address": "2948 brushwick dr jacksonville, mi 21132", "city": "jacksonville", "num_products": "3", "order_id": "5406712662", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2020-02-23", "shipping_status": "in transit", "state": "mi", "zip_code": "21132"}, "product": {"names": ["tommy_hilfiger boots", "guess jeans", "michael_kors jeans"], "amounts": [94, 59, 74]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, how can I help you today?"}]
|
Hey I feel like the shipping was too high on my order. Can you check on that for me?
| 1 |
Customer name is norman bouchard. membership level is guest. email is nbouchard919@email.com. phone number is (772) 684-4502. order ID is 5406712662. purchase date was 2020-02-23. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 2948 brushwick dr jacksonville, mi 21132.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "atzfiyudff", "customer_name": "norman bouchard", "email": "nbouchard919@email.com", "member_level": "guest", "phone": "(772) 684-4502", "username": "nbouchard919"}, "order": {"street_address": "2948 brushwick dr", "full_address": "2948 brushwick dr jacksonville, mi 21132", "city": "jacksonville", "num_products": "3", "order_id": "5406712662", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2020-02-23", "shipping_status": "in transit", "state": "mi", "zip_code": "21132"}, "product": {"names": ["tommy_hilfiger boots", "guess jeans", "michael_kors jeans"], "amounts": [94, 59, 74]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, how can I help you today?"}, {"role": "user", "content": "Hey I feel like the shipping was too high on my order. Can you check on that for me?"}, {"role": "assistant", "content": "sure, I'd be happy to look into that for you"}, {"role": "assistant", "content": "are you looking to cancel your order due to the high shipping cost?"}]
|
I'd like to cancel the order and get a refund.
| 2 |
Customer name is norman bouchard. membership level is guest. email is nbouchard919@email.com. phone number is (772) 684-4502. order ID is 5406712662. purchase date was 2020-02-23. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 2948 brushwick dr jacksonville, mi 21132.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "atzfiyudff", "customer_name": "norman bouchard", "email": "nbouchard919@email.com", "member_level": "guest", "phone": "(772) 684-4502", "username": "nbouchard919"}, "order": {"street_address": "2948 brushwick dr", "full_address": "2948 brushwick dr jacksonville, mi 21132", "city": "jacksonville", "num_products": "3", "order_id": "5406712662", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2020-02-23", "shipping_status": "in transit", "state": "mi", "zip_code": "21132"}, "product": {"names": ["tommy_hilfiger boots", "guess jeans", "michael_kors jeans"], "amounts": [94, 59, 74]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, how can I help you today?"}, {"role": "user", "content": "Hey I feel like the shipping was too high on my order. Can you check on that for me?"}, {"role": "assistant", "content": "sure, I'd be happy to look into that for you"}, {"role": "assistant", "content": "are you looking to cancel your order due to the high shipping cost?"}, {"role": "user", "content": "I'd like to cancel the order and get a refund."}, {"role": "assistant", "content": "sure, can I have your name please?"}]
|
Norman Bouchard
| 3 |
Customer name is norman bouchard. membership level is guest. email is nbouchard919@email.com. phone number is (772) 684-4502. order ID is 5406712662. purchase date was 2020-02-23. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 2948 brushwick dr jacksonville, mi 21132.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "atzfiyudff", "customer_name": "norman bouchard", "email": "nbouchard919@email.com", "member_level": "guest", "phone": "(772) 684-4502", "username": "nbouchard919"}, "order": {"street_address": "2948 brushwick dr", "full_address": "2948 brushwick dr jacksonville, mi 21132", "city": "jacksonville", "num_products": "3", "order_id": "5406712662", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2020-02-23", "shipping_status": "in transit", "state": "mi", "zip_code": "21132"}, "product": {"names": ["tommy_hilfiger boots", "guess jeans", "michael_kors jeans"], "amounts": [94, 59, 74]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, how can I help you today?"}, {"role": "user", "content": "Hey I feel like the shipping was too high on my order. Can you check on that for me?"}, {"role": "assistant", "content": "sure, I'd be happy to look into that for you"}, {"role": "assistant", "content": "are you looking to cancel your order due to the high shipping cost?"}, {"role": "user", "content": "I'd like to cancel the order and get a refund."}, {"role": "assistant", "content": "sure, can I have your name please?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "Thank you Mr Bouchard"}, {"role": "assistant", "content": "can I have your user name, email address and order ID please?"}, {"role": "assistant", "content": "Hello, Mr. Bouchard?"}]
|
nbouchard919
| 4 |
Customer name is norman bouchard. membership level is guest. email is nbouchard919@email.com. phone number is (772) 684-4502. order ID is 5406712662. purchase date was 2020-02-23. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 2948 brushwick dr jacksonville, mi 21132.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "atzfiyudff", "customer_name": "norman bouchard", "email": "nbouchard919@email.com", "member_level": "guest", "phone": "(772) 684-4502", "username": "nbouchard919"}, "order": {"street_address": "2948 brushwick dr", "full_address": "2948 brushwick dr jacksonville, mi 21132", "city": "jacksonville", "num_products": "3", "order_id": "5406712662", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2020-02-23", "shipping_status": "in transit", "state": "mi", "zip_code": "21132"}, "product": {"names": ["tommy_hilfiger boots", "guess jeans", "michael_kors jeans"], "amounts": [94, 59, 74]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, how can I help you today?"}, {"role": "user", "content": "Hey I feel like the shipping was too high on my order. Can you check on that for me?"}, {"role": "assistant", "content": "sure, I'd be happy to look into that for you"}, {"role": "assistant", "content": "are you looking to cancel your order due to the high shipping cost?"}, {"role": "user", "content": "I'd like to cancel the order and get a refund."}, {"role": "assistant", "content": "sure, can I have your name please?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "Thank you Mr Bouchard"}, {"role": "assistant", "content": "can I have your user name, email address and order ID please?"}, {"role": "assistant", "content": "Hello, Mr. Bouchard?"}, {"role": "user", "content": "nbouchard919"}]
|
Email Address: nbouchard919@email.com
| 5 |
Customer name is norman bouchard. membership level is guest. email is nbouchard919@email.com. phone number is (772) 684-4502. order ID is 5406712662. purchase date was 2020-02-23. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 2948 brushwick dr jacksonville, mi 21132.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "atzfiyudff", "customer_name": "norman bouchard", "email": "nbouchard919@email.com", "member_level": "guest", "phone": "(772) 684-4502", "username": "nbouchard919"}, "order": {"street_address": "2948 brushwick dr", "full_address": "2948 brushwick dr jacksonville, mi 21132", "city": "jacksonville", "num_products": "3", "order_id": "5406712662", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2020-02-23", "shipping_status": "in transit", "state": "mi", "zip_code": "21132"}, "product": {"names": ["tommy_hilfiger boots", "guess jeans", "michael_kors jeans"], "amounts": [94, 59, 74]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, how can I help you today?"}, {"role": "user", "content": "Hey I feel like the shipping was too high on my order. Can you check on that for me?"}, {"role": "assistant", "content": "sure, I'd be happy to look into that for you"}, {"role": "assistant", "content": "are you looking to cancel your order due to the high shipping cost?"}, {"role": "user", "content": "I'd like to cancel the order and get a refund."}, {"role": "assistant", "content": "sure, can I have your name please?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "Thank you Mr Bouchard"}, {"role": "assistant", "content": "can I have your user name, email address and order ID please?"}, {"role": "assistant", "content": "Hello, Mr. Bouchard?"}, {"role": "user", "content": "nbouchard919"}, {"role": "user", "content": "Email Address: nbouchard919@email.com"}]
|
Order ID: 5406712662
| 6 |
Customer name is norman bouchard. membership level is guest. email is nbouchard919@email.com. phone number is (772) 684-4502. order ID is 5406712662. purchase date was 2020-02-23. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 2948 brushwick dr jacksonville, mi 21132.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "atzfiyudff", "customer_name": "norman bouchard", "email": "nbouchard919@email.com", "member_level": "guest", "phone": "(772) 684-4502", "username": "nbouchard919"}, "order": {"street_address": "2948 brushwick dr", "full_address": "2948 brushwick dr jacksonville, mi 21132", "city": "jacksonville", "num_products": "3", "order_id": "5406712662", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2020-02-23", "shipping_status": "in transit", "state": "mi", "zip_code": "21132"}, "product": {"names": ["tommy_hilfiger boots", "guess jeans", "michael_kors jeans"], "amounts": [94, 59, 74]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, how can I help you today?"}, {"role": "user", "content": "Hey I feel like the shipping was too high on my order. Can you check on that for me?"}, {"role": "assistant", "content": "sure, I'd be happy to look into that for you"}, {"role": "assistant", "content": "are you looking to cancel your order due to the high shipping cost?"}, {"role": "user", "content": "I'd like to cancel the order and get a refund."}, {"role": "assistant", "content": "sure, can I have your name please?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "Thank you Mr Bouchard"}, {"role": "assistant", "content": "can I have your user name, email address and order ID please?"}, {"role": "assistant", "content": "Hello, Mr. Bouchard?"}, {"role": "user", "content": "nbouchard919"}, {"role": "user", "content": "Email Address: nbouchard919@email.com"}, {"role": "user", "content": "Order ID: 5406712662"}]
|
Sorry, kids are home - crazy times
| 7 |
Customer name is norman bouchard. membership level is guest. email is nbouchard919@email.com. phone number is (772) 684-4502. order ID is 5406712662. purchase date was 2020-02-23. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 2948 brushwick dr jacksonville, mi 21132.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "atzfiyudff", "customer_name": "norman bouchard", "email": "nbouchard919@email.com", "member_level": "guest", "phone": "(772) 684-4502", "username": "nbouchard919"}, "order": {"street_address": "2948 brushwick dr", "full_address": "2948 brushwick dr jacksonville, mi 21132", "city": "jacksonville", "num_products": "3", "order_id": "5406712662", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2020-02-23", "shipping_status": "in transit", "state": "mi", "zip_code": "21132"}, "product": {"names": ["tommy_hilfiger boots", "guess jeans", "michael_kors jeans"], "amounts": [94, 59, 74]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, how can I help you today?"}, {"role": "user", "content": "Hey I feel like the shipping was too high on my order. Can you check on that for me?"}, {"role": "assistant", "content": "sure, I'd be happy to look into that for you"}, {"role": "assistant", "content": "are you looking to cancel your order due to the high shipping cost?"}, {"role": "user", "content": "I'd like to cancel the order and get a refund."}, {"role": "assistant", "content": "sure, can I have your name please?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "Thank you Mr Bouchard"}, {"role": "assistant", "content": "can I have your user name, email address and order ID please?"}, {"role": "assistant", "content": "Hello, Mr. Bouchard?"}, {"role": "user", "content": "nbouchard919"}, {"role": "user", "content": "Email Address: nbouchard919@email.com"}, {"role": "user", "content": "Order ID: 5406712662"}, {"role": "user", "content": "Sorry, kids are home - crazy times"}, {"role": "assistant", "content": "thanks so much, can you tell me the current shipping status?"}, {"role": "assistant", "content": "no problem, I totally understand! Crazy times indeed!"}]
|
Shipping Status: In Transit
| 8 |
Customer name is norman bouchard. membership level is guest. email is nbouchard919@email.com. phone number is (772) 684-4502. order ID is 5406712662. purchase date was 2020-02-23. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 2948 brushwick dr jacksonville, mi 21132.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "atzfiyudff", "customer_name": "norman bouchard", "email": "nbouchard919@email.com", "member_level": "guest", "phone": "(772) 684-4502", "username": "nbouchard919"}, "order": {"street_address": "2948 brushwick dr", "full_address": "2948 brushwick dr jacksonville, mi 21132", "city": "jacksonville", "num_products": "3", "order_id": "5406712662", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2020-02-23", "shipping_status": "in transit", "state": "mi", "zip_code": "21132"}, "product": {"names": ["tommy_hilfiger boots", "guess jeans", "michael_kors jeans"], "amounts": [94, 59, 74]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, how can I help you today?"}, {"role": "user", "content": "Hey I feel like the shipping was too high on my order. Can you check on that for me?"}, {"role": "assistant", "content": "sure, I'd be happy to look into that for you"}, {"role": "assistant", "content": "are you looking to cancel your order due to the high shipping cost?"}, {"role": "user", "content": "I'd like to cancel the order and get a refund."}, {"role": "assistant", "content": "sure, can I have your name please?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "Thank you Mr Bouchard"}, {"role": "assistant", "content": "can I have your user name, email address and order ID please?"}, {"role": "assistant", "content": "Hello, Mr. Bouchard?"}, {"role": "user", "content": "nbouchard919"}, {"role": "user", "content": "Email Address: nbouchard919@email.com"}, {"role": "user", "content": "Order ID: 5406712662"}, {"role": "user", "content": "Sorry, kids are home - crazy times"}, {"role": "assistant", "content": "thanks so much, can you tell me the current shipping status?"}, {"role": "assistant", "content": "no problem, I totally understand! Crazy times indeed!"}, {"role": "user", "content": "Shipping Status: In Transit"}, {"role": "assistant", "content": "I can go ahead and cancel that order for you if you'd like?"}]
|
Yes please
| 9 |
Customer name is norman bouchard. membership level is guest. email is nbouchard919@email.com. phone number is (772) 684-4502. order ID is 5406712662. purchase date was 2020-02-23. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 2948 brushwick dr jacksonville, mi 21132.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "atzfiyudff", "customer_name": "norman bouchard", "email": "nbouchard919@email.com", "member_level": "guest", "phone": "(772) 684-4502", "username": "nbouchard919"}, "order": {"street_address": "2948 brushwick dr", "full_address": "2948 brushwick dr jacksonville, mi 21132", "city": "jacksonville", "num_products": "3", "order_id": "5406712662", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 74, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2020-02-23", "shipping_status": "in transit", "state": "mi", "zip_code": "21132"}, "product": {"names": ["tommy_hilfiger boots", "guess jeans", "michael_kors jeans"], "amounts": [94, 59, 74]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, how can I help you today?"}, {"role": "user", "content": "Hey I feel like the shipping was too high on my order. Can you check on that for me?"}, {"role": "assistant", "content": "sure, I'd be happy to look into that for you"}, {"role": "assistant", "content": "are you looking to cancel your order due to the high shipping cost?"}, {"role": "user", "content": "I'd like to cancel the order and get a refund."}, {"role": "assistant", "content": "sure, can I have your name please?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "Thank you Mr Bouchard"}, {"role": "assistant", "content": "can I have your user name, email address and order ID please?"}, {"role": "assistant", "content": "Hello, Mr. Bouchard?"}, {"role": "user", "content": "nbouchard919"}, {"role": "user", "content": "Email Address: nbouchard919@email.com"}, {"role": "user", "content": "Order ID: 5406712662"}, {"role": "user", "content": "Sorry, kids are home - crazy times"}, {"role": "assistant", "content": "thanks so much, can you tell me the current shipping status?"}, {"role": "assistant", "content": "no problem, I totally understand! Crazy times indeed!"}, {"role": "user", "content": "Shipping Status: In Transit"}, {"role": "assistant", "content": "I can go ahead and cancel that order for you if you'd like?"}, {"role": "user", "content": "Yes please"}, {"role": "assistant", "content": "Ok, I have taken care of that for you, is there anything else I can help you with?"}]
|
Thanks that's all.have a nice day!
| 10 |
Customer name is david williams. membership level is gold. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. delivery address is 1400 lexington ave baltimore, ny 3303.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "david williams", "member_level": "gold"}, "order": {"street_address": "1400 lexington ave", "full_address": "1400 lexington ave baltimore, ny 3303", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "state": "ny", "zip_code": "3303"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [84]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "david williams", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello! How can I help you?"}]
|
I am a gold level member and was wandering if my account included free international shipping?
| 1 |
Customer name is david williams. membership level is gold. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. delivery address is 1400 lexington ave baltimore, ny 3303.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "david williams", "member_level": "gold"}, "order": {"street_address": "1400 lexington ave", "full_address": "1400 lexington ave baltimore, ny 3303", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "state": "ny", "zip_code": "3303"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [84]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "david williams", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello! How can I help you?"}, {"role": "user", "content": "I am a gold level member and was wandering if my account included free international shipping?"}, {"role": "assistant", "content": "Can I get your full name or account ID please?"}]
|
David Williams
| 2 |
Customer name is david williams. membership level is gold. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. delivery address is 1400 lexington ave baltimore, ny 3303.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "david williams", "member_level": "gold"}, "order": {"street_address": "1400 lexington ave", "full_address": "1400 lexington ave baltimore, ny 3303", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "state": "ny", "zip_code": "3303"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [84]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "david williams", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello! How can I help you?"}, {"role": "user", "content": "I am a gold level member and was wandering if my account included free international shipping?"}, {"role": "assistant", "content": "Can I get your full name or account ID please?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Hello, I can confirm that you do have free international shipping on your account! I am going to forward you a membership FAQ that may assist with any other questions you have"}]
|
Thank you so much!
| 3 |
Customer name is david williams. membership level is gold. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. delivery address is 1400 lexington ave baltimore, ny 3303.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "david williams", "member_level": "gold"}, "order": {"street_address": "1400 lexington ave", "full_address": "1400 lexington ave baltimore, ny 3303", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "state": "ny", "zip_code": "3303"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [84]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "david williams", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello! How can I help you?"}, {"role": "user", "content": "I am a gold level member and was wandering if my account included free international shipping?"}, {"role": "assistant", "content": "Can I get your full name or account ID please?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Hello, I can confirm that you do have free international shipping on your account! I am going to forward you a membership FAQ that may assist with any other questions you have"}, {"role": "user", "content": "Thank you so much!"}, {"role": "assistant", "content": "Is there anything else I can help you with?"}]
|
That is all for today
| 4 |
Customer name is david williams. membership level is gold. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 3805 lincoln ave baltimore, ca 93842.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "david williams", "member_level": "gold"}, "order": {"street_address": "3805 lincoln ave", "full_address": "3805 lincoln ave baltimore, ca 93842", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "ca", "zip_code": "93842"}, "product": {"names": ["calvin_klein boots"], "amounts": [59]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 13, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "david williams", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello! Thank you for contacting us today. How can I help you?"}]
|
I was curious about my premium account and whether it included international shipping
| 1 |
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