Datasets:
Atharva07
/
pii_detect

Dataset card Data Studio Files
xet
Community
document
int64
7
22.7k
full_text
stringlengths
325
17.4k
tokens
list
trailing_whitespace
list
labels
list
20,266
Story Telling Tool Introduction Redesigning My Life Through Design Thinking Design thinking can be a fantastic tool in designing ones life. Design thinking has helped me create new products, imagine new retail concepts, & solve other abstract challenges. It has also helped me to design a better life for myself. In fact, I believe design thinking may have helped save my life and that it has the power to save the lives of others. Design thinking didn’t help me survive death from an airplane crash or a car accident or falling off a cliff. What it did do, was help me address a much slower but equally lethal health threat: the heavy stress from feeling a loss of control in my life. Challenge Sometime ago, I went through a period of massive change. I was promoted into a position of much greater responsibility at work. Concurrently, I was also navigating life as a new father to my four children. These were changes I experienced while living in a new city with few friends and no family in the area to lean on. I became overly stressed. I quickly found myself feeling like I wasn’t excelling at the things that mattered most to me. I started to “rationalize out” important aspects of my life. I stopped exercising. I stopped watching what I was eating and started “stress” eating. I became more distant from my closest of friends. I stopped taking the time to reflect deeply, to have meaningful conversations with friends & family and also to do the things that made me happy. I started feeling like I was losing myself. I felt suffocated from the weight of stress, the feeling of dissonance from not excelling in the important parts of my life. I felt disconnected and alone. I was also constantly tired. I went through a vicious cycle of not sleeping well, to overly-caffeinating myself during the day to compensate for this lack of sleep, back to not being able to sleep when it was nighttime again. I was far from my “best-self” and I knew that I urgently needed to make a change. I didn’t realize it until months later, that I was about to use design thinking to redesign my life. Application & Insights – A Great Starting Point for Redesigning my Life I knew I had to make an immediate change and I began a quick, yet intense evaluation of my life to understand why I was feeling such loss of control. It was time for me to do what I always preached was important to do for others but had clearly failed to do for myself: empathize. Self-empathy sounded like it should be easy; I was already feeling sorry for myself which seemed like a great start. However, I was only scratching the surface and not truly understanding why I was feeling the way I was. As a brand marketer working with consumers, I’ve been trained to use tools like interviews and ethnographies to gain empathy but wasn’t used to conducting a similar exercise with myself. I started a personal journal to build deeper insights into my own behavior and state-of-being. While I felt I already knew who I was and what was important to me, I found that journaling myself helped to surface insights and themes that I was not acutely aware of until they were painfully obvious on a sheet of paper. I put no restrictions on my writing; I wrote down any thought or feeling that came to mind without editing. It felt scary at first, even knowing that I planned to keep my journal private. However, I quickly found journaling to be mentally freeing and an activity I grew to cherish. My journal surfaced a number of needs. The need for the support of family & close friends. The need for rest and taking care of my health. The need to let go of long-lasting burdens. The need to live a life of courage and without fear. The need to dream and push myself. I synthesized the insights from my journal to better understand what was driving my needs and define the specific problems (aka. “life design challenges”) that I needed to address immediately. Approach I began brainstorming ideas as to how I might address my challenges. I listed each challenge at the top of its own sheet of paper and tried to generate as many different ideas for potential solutions as I could. I chose to ideate by myself first, as this “design challenge” was deeply personal and I didn’t feel comfortable sharing the entirety of what I felt with most people. After my initial brainstorm, I did choose to supplement it with some ideas from a few folks whom I believed excelled in my target problem areas. I paired some of the key insights from my journal with my favorite ideas from my ideation, and put them into a notebook that I frequently use for ideation and deep reflection. This became my working prototype or my so-called “playbook for my life”. My prototype playbook had some straight-forward guidance for simplifying my life including: ▪ One cup of coffee per day, no caffeine after 4pm ▪ Get 6+ hours of sleep per night ▪ No bright lights/phones while laying down in bed before bedtime One of the best parts of using design thinking for your own life is that you can implement each stage immediately. There is no organizational buy-in, no coordination of facilities, participants, or workshops. The only buy-in and resources needed come from you. I couldn’t wait to test my prototype and see if my solutions were actionable and addressing the right challenges in my life. After all my self-reflection & ideation, I couldn’t wait to “design-do” and hopefully regain control of my life. Outcome I actually started feeling better and more in control even before I tested my prototype playbook. My journal helped me to release the tension in my mind and understand what was going on in my head, while the ideation helped me feel like I was proactively taking action and in control. I was amazed with how quickly I saw results after implementing my prototype. Simple steps like eliminating PM caffeine intake and developing an AM/night-time routine paid off immediately. I instantly felt better and started sleeping more soundly within days. I also felt less stressed at work and realized for the first time how much excess caffeine was exacerbating my general feelings of stress. There were many other components of my prototype playbook geared at simplifying my life (the above is just a very small sample). Many of the components I’ve kept, some I’ve eliminated or continued to tweak. Design thinking helped me regain control of my life and I believe it can provide similar results in the lives of others which is why I feel compelled to share my story. I hope I’ve convinced you in the role that design thinking can play in designing your life, whether it’s a better career, a better lifestyle, a better anything.
[ 16260, 16880, 17149, 29, 9587, 29, 14372, 11933, 10632, 17040, 6191, 17010, 29, 6191, 47899, 22391, 21124, 18675, 29522, 48249, 33108, 26255, 38288, 35330, 379, 29, 6191, 47899, 31672, 31845, 36247, 25110, 37641, 41064, 136, 32888, 37641, 43285, 24126, 136, 112, 45480, 38622, 30, 18779, 22881, 379, 9685, 31672, 19626, 31845, 36247, 48172, 26238, 18675, 21361, 35330, 30212, 37373, 379, 9285, 29419, 136, 8979, 21259, 26238, 30, 47899, 36236, 31705, 31845, 44003, 37366, 35330, 19816, 47725, 34434, 31672, 47736, 40477, 48172, 44003, 47736, 35526, 38131, 38623, 379, 29, 6191, 47899, 26531, 37974, 31843, 36247, 46967, 25660, 30525, 19757, 19468, 25078, 38457, 18675, 22504, 18853, 38457, 29481, 38141, 18675, 30, 23371, 379, 18305, 34434, 26531, 27214, 136, 50483, 31843, 36247, 19097, 18675, 37235, 45244, 22214, 28573, 35257, 31767, 47976, 2131, 47736, 31816, 30, 46394, 30525, 29663, 18675, 35685, 38131, 24642, 33108, 37366, 35330, 379, 29, 4800, 30, 15991, 19402, 136, 8979, 50683, 48005, 18675, 39558, 38131, 36147, 22903, 379, 8979, 50483, 41184, 34159, 18675, 40357, 38131, 37235, 30, 31272, 43212, 20542, 51013, 379, 5363, 136, 8979, 50483, 19626, 37484, 35330, 20375, 18675, 37641, 29577, 48172, 37366, 30381, 30, 23069, 379, 16992, 50685, 22915, 8979, 29130, 50753, 35529, 33108, 18675, 37641, 23230, 50912, 29718, 30509, 19816, 37724, 29505, 33108, 30, 47736, 20237, 48172, 35131, 38255, 379, 29, 8979, 21172, 38830, 46396, 379, 8979, 41701, 30367, 37373, 29663, 35385, 8979, 50483, 37974, 28925, 20542, 47736, 47886, 47725, 30, 36210, 37135, 48172, 36247, 379, 8979, 46025, 48172, 53810, 41908, 38654, 53811, 33040, 20406, 38131, 37366, 35330, 379, 8979, 46244, 29005, 379, 30, 8979, 46244, 50519, 50709, 8979, 50483, 27731, 19816, 46025, 53810, 46394, 53811, 27731, 379, 8979, 21172, 37103, 27081, 30525, 37366, 30, 23427, 38131, 30509, 379, 8979, 46244, 47266, 47736, 48078, 48172, 42451, 25815, 136, 48172, 31705, 36261, 24683, 50912, 30, 30509, 112, 29505, 19816, 19626, 48172, 27214, 47736, 47886, 47725, 35814, 36247, 31615, 379, 29, 8979, 46025, 29663, 35385, 8979, 50483, 35684, 37373, 379, 8979, 29680, 46743, 30525, 47736, 50649, 38131, 46394, 136, 47736, 29663, 38131, 30, 27074, 30525, 37829, 28925, 33108, 47736, 33040, 39233, 38131, 37366, 35330, 379, 8979, 29680, 26826, 19816, 19604, 379, 29, 8979, 50483, 19626, 24431, 48146, 379, 8979, 50683, 48005, 18675, 50083, 25479, 38131, 37829, 45194, 50667, 136, 48172, 38830, 143, 22294, 30, 37373, 27594, 47736, 25606, 48172, 23927, 30212, 47927, 34928, 38131, 45191, 136, 20893, 48172, 37829, 21246, 18724, 48172, 45191, 50730, 34434, 50483, 30, 37701, 19349, 379, 29, 8979, 50483, 29526, 30525, 37366, 53810, 21345, 143, 44406, 53811, 19816, 8979, 34846, 47725, 8979, 49708, 37534, 48172, 35884, 18675, 22903, 379, 29, 8979, 26531, 37974, 42016, 34434, 49571, 37069, 35025, 136, 47725, 8979, 50483, 18744, 48172, 49728, 26238, 47899, 48172, 42343, 37366, 35330, 379, 35, 3032, 112, 9456, 53794, 2145, 8383, 16168, 13488, 30212, 14372, 37366, 10632, 30, 8979, 34846, 8979, 31487, 48172, 35884, 19757, 32913, 22903, 19816, 8979, 21213, 18675, 41695, 136, 51259, 33921, 28786, 38131, 37366, 35330, 48172, 30, 49164, 50802, 8979, 50483, 29663, 46716, 35685, 38131, 24642, 379, 9685, 50483, 48078, 30212, 36247, 48172, 27214, 50709, 8979, 19657, 40555, 30, 50483, 33040, 48172, 27214, 30212, 38623, 22214, 31487, 23329, 29449, 48172, 27214, 30212, 37373, 2131, 28123, 379, 29, 15550, 143, 28127, 45558, 35385, 34434, 44820, 21124, 27719, 2136, 8979, 50483, 19623, 29663, 45545, 30212, 37373, 50745, 44351, 35385, 30, 18675, 31269, 46021, 379, 8912, 136, 8979, 50483, 38300, 44201, 47736, 46914, 19816, 37829, 48743, 49169, 50802, 8979, 50483, 29663, 29, 47736, 50549, 8979, 50483, 379, 3168, 18675, 21875, 36091, 51043, 50912, 24500, 136, 8979, 53807, 21197, 48439, 48172, 49728, 48264, 35385, 30, 34141, 19816, 28751, 48172, 30731, 28127, 22214, 50483, 37974, 49733, 48172, 24208, 18675, 44976, 29002, 50912, 30, 37373, 379, 29, 8979, 46025, 18675, 39631, 34606, 48172, 22093, 25813, 33743, 34159, 37366, 38910, 21232, 19816, 46046, 143, 38131, 143, 21246, 379, 18336, 8979, 30, 29680, 8979, 19623, 34846, 50783, 8979, 50483, 19816, 50709, 50483, 33040, 48172, 36247, 136, 8979, 30367, 47725, 34608, 37373, 31845, 48172, 30, 46914, 33743, 19816, 47784, 47725, 8979, 50483, 37829, 19052, 20830, 38131, 49571, 47860, 50685, 39011, 38071, 38255, 18675, 30, 44710, 38131, 39083, 379, 29, 8979, 41554, 37724, 43253, 38255, 37366, 51169, 2136, 8979, 51184, 27356, 19973, 47956, 38457, 29663, 47725, 22364, 48172, 36689, 50933, 30, 27800, 379, 9685, 29680, 44073, 20542, 29894, 136, 28802, 34865, 47725, 8979, 40002, 48172, 34732, 37366, 34606, 40909, 379, 8912, 136, 8979, 41701, 30, 30367, 34608, 48172, 21124, 36432, 30452, 19816, 19757, 19018, 8979, 31303, 48172, 23047, 379, 29, 11933, 34606, 46915, 18675, 37934, 38131, 37546, 379, 16951, 37530, 30212, 47736, 46883, 38131, 29505, 112, 23421, 30509, 379, 16951, 37530, 30, 30212, 43223, 19816, 47266, 22525, 38131, 37366, 31767, 379, 16951, 37530, 48172, 35256, 31079, 38131, 35635, 143, 35017, 22153, 379, 16951, 37530, 48172, 35517, 18675, 35330, 30, 38131, 24980, 19816, 50933, 29621, 379, 16951, 37530, 48172, 27448, 19816, 41545, 37373, 379, 29, 8979, 47157, 47736, 33743, 30525, 37366, 34606, 48172, 21361, 49164, 50709, 50483, 27496, 37366, 37546, 19816, 25870, 30, 47736, 45670, 40958, 122, 19480, 379, 53810, 35330, 26238, 22881, 53811, 125, 47725, 8979, 37534, 48172, 19097, 32914, 379, 29, 3056, 29, 8979, 21213, 21857, 32749, 20375, 48172, 32234, 8979, 36641, 19097, 37366, 22881, 379, 8979, 35473, 27669, 22869, 20542, 47736, 30, 48283, 38131, 34470, 38910, 44710, 38131, 39083, 19816, 48663, 48172, 30884, 20375, 36019, 26571, 32749, 30212, 40442, 45471, 20375, 30, 8979, 24914, 379, 29, 8979, 23128, 48172, 32755, 22241, 37373, 29894, 136, 20375, 47927, 53810, 26238, 22869, 53811, 50483, 25815, 39631, 19816, 8979, 26531, 37974, 29662, 30, 23750, 44678, 47736, 28474, 38131, 50709, 8979, 29680, 50912, 37135, 39478, 379, 2636, 37366, 33598, 21855, 136, 8979, 26531, 30, 23110, 48172, 46865, 34434, 50912, 45494, 32749, 30525, 18675, 29718, 30153, 50797, 8979, 21260, 28919, 33108, 37366, 47330, 30, 40942, 20239, 379, 29, 8979, 39027, 45494, 38131, 47736, 34752, 33743, 30525, 37366, 34606, 50912, 37366, 29601, 32749, 30525, 37366, 32761, 136, 19816, 41554, 30, 47766, 34159, 18675, 37839, 47725, 8979, 30484, 49728, 30212, 32761, 19816, 25809, 42456, 379, 17019, 21172, 37366, 51043, 30, 41316, 38457, 37366, 45345, 143, 22338, 53810, 40052, 30212, 37366, 35330, 53811, 379, 29, 11933, 41316, 40052, 31487, 45494, 46318, 143, 30349, 31415, 30212, 44999, 37366, 35330, 33201, 2131, 29, 53853, 30, 12588, 25341, 38131, 23547, 39494, 25606, 136, 37724, 22295, 19330, 1597, 40130, 29, 53853, 30, 8201, 1829, 128, 32217, 38131, 45191, 39494, 37693, 29, 53853, 30, 12265, 21967, 35378, 537, 39773, 50753, 35088, 27356, 33108, 21180, 21207, 21189, 29, 12588, 38131, 47736, 21345, 39233, 38131, 49766, 26238, 47899, 30212, 51280, 38910, 35330, 34389, 47725, 51273, 22391, 33001, 27669, 45924, 30, 32914, 379, 16981, 34389, 37724, 38530, 22225, 143, 33108, 136, 37724, 24771, 38131, 29415, 136, 39195, 136, 38457, 30, 51068, 379, 16951, 38300, 22225, 143, 33108, 19816, 43177, 37534, 23735, 30525, 51273, 379, 29, 8979, 24914, 37974, 50391, 48172, 47671, 37366, 41316, 19816, 44335, 32816, 37366, 45471, 50685, 18995, 19816, 19101, 47736, 43539, 30, 22881, 33108, 37366, 35330, 379, 2636, 19547, 37366, 44406, 143, 42456, 112, 32761, 136, 8979, 24914, 37974, 50391, 48172, 53810, 26238, 143, 27214, 53811, 19816, 32150, 30, 42529, 24642, 38131, 37366, 35330, 379, 29, 12720, 30, 8979, 19038, 46025, 29663, 21361, 19816, 37103, 33108, 24642, 28802, 21207, 8979, 47676, 37366, 41316, 40052, 379, 11933, 30, 34606, 31845, 36247, 48172, 42709, 47736, 47614, 33108, 37366, 36689, 19816, 49164, 50709, 50483, 31096, 38255, 33108, 37366, 31729, 136, 30, 50753, 47736, 32761, 31845, 36247, 29662, 35385, 8979, 50483, 40924, 47266, 18993, 19816, 33108, 24642, 379, 29, 8979, 50483, 19676, 50912, 32234, 41701, 8979, 44016, 43272, 19330, 33012, 37366, 41316, 379, 15813, 46138, 35385, 30, 28000, 12891, 22295, 33883, 19816, 26391, 19757, 2255, 537, 37693, 143, 48078, 43734, 39006, 38141, 32914, 379, 8979, 30, 33809, 29680, 21361, 19816, 46025, 45194, 37103, 45562, 50927, 25612, 379, 8979, 19626, 29680, 35244, 46396, 20542, 51013, 30, 19816, 42017, 30212, 47736, 29894, 48078, 32234, 37235, 28939, 22295, 50483, 28878, 37366, 30873, 29664, 38131, 30, 46394, 379, 29, 16981, 50685, 36019, 38622, 24026, 38131, 37366, 41316, 40052, 30850, 20542, 44999, 37366, 35330, 122, 47736, 30, 18746, 34389, 34686, 18675, 50038, 45258, 43923, 125, 379, 11182, 38131, 47736, 24026, 8979, 53807, 34744, 136, 45494, 8979, 53807, 27997, 38457, 30, 24589, 48172, 48850, 379, 29, 6191, 47899, 31845, 36247, 42529, 24642, 38131, 37366, 35330, 19816, 8979, 21259, 34434, 22391, 41347, 44976, 43272, 33108, 47736, 30, 35526, 38131, 38623, 50745, 34389, 50802, 8979, 29662, 23922, 48172, 44664, 37366, 46282, 379, 8979, 32147, 8979, 53807, 24713, 51273, 33108, 47736, 43648, 30, 47725, 26238, 47899, 22391, 40045, 33108, 26255, 51280, 35330, 136, 50743, 34434, 53806, 18675, 21361, 22529, 136, 18675, 21361, 35348, 136, 18675, 30, 21361, 19979, 379, 29 ]
[ true, true, false, false, false, false, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, false, true, false, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, false, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, false, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, false, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, false, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, true, false, true, true, false, false, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, false, true, true, true, true, true, true, false, true, true, true, false, true, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, false, false, true, false, true, true, true, false, false, false, false, true, true, true, true, true, false, false, true, true, true, true, true, true, false, false, false, true, false, true, true, true, true, true, false, true, true, true, true, false, false, false, true, false, true, false, true, true, true, true, true, false, false, true, false, true, true, false, false, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, false, false, false, true, true, true, true, false, true, false, true, true, false, false, true, true, true, false, false, true, true, true, true, true, true, false, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, false, true, true, false, true, true, false, true, true, true, false, false, false, false, true, true, true, false, true, true, true, true, false, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, false, false, true, true, true, true, true, false, true, false, true, true, false, true, true, true, false, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, false, true, true, true, false, true, true, false, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,269
Design Thinking for Innovation Assignment Challenge A group of 30 teachers from a K-12 school are working together to identify a core issue in their class that can be addressed through design thinking, resulting in student improvement. This is professional learning time being used to set goals for the next Semester of school. Teachers already know their students and have spent a Semester with them. They now want to identify goals for students for the remainder of the year and plan actions they can take in the classroom to meet those goals. During the WHAT IS process, teachers are required to think deeply about students in their class, and reflect on their own teaching processes, in this way, they can then start to identify what needs exist within their classroom, and through WHAT IF, WHAT WOWS and WHAT WORKS, develop innovative classroom practices to engage students. Selection The tool for teachers to use is Mind Mapping, specifically a Root Cause Tree Diagram. EFFECTS CORE PROBLEM ROOT CAUSES This link explains a root cause analysis. https://www.changemakers.com/youthventure/resources/rootcause This tool was selected for the challenge as it will allow the teachers to explore what they already know, categorise the information and challenge assumptions about what happens in their classroom more effectively than through open discussion. The tool guides teachers to ask what is happening and why, starting with identifying a Core Problem, the teachers are asked to explore why this is a problem through Root Causes, and then what are the Effects of the problem, or what do they see happening as a result of the problem. As the tree can have endless roots and endless branches, they can dig deep into the core problem and continue adding levels of detail through branching. With teachers are working together, they can develop a broader set of insights into the classroom experience. Application Teachers were divided into smaller groups according to classes they share. WHAT I DID WHAT I OBSERVED Before the Root Cause Tree Diagram they spent time sharing stories about the students from first Semester, along with hopes or concerns for students with an interviewer who does not teacher that group of students. The interviewer recorded these stories and helped the group to find a common thread in the discussion. The group further discussed the common threads before agreeing on a CORE PROBLEM to be addressed. I observed that this was very easy for those teachers with more challenging classes as the problems to be addressed were more obvious. However, there were two groups who found it more difficult to find a core problem as they had a very successful Semester of learning and had no obvious issues to address, we changed the language from PROBLEM to CHALLENGE, and the teachers thinking moved from what was the problem with students, to what can teachers do to make learning more exciting. Once the Core Problem/Challenge was identified each group wrote down the ROOT CAUSES, what is happening that creates this problem. In this part of the conversation they are encouraged to list everything that comes to mind, and to branch the root causes where appropriate i.e. to find where there are deeper root causes with more than one action or behaviour creating the problem. This generates a lot of discussion, as the teachers were able to clearly identify what is happening to cause problems to arise. It was useful to encourage them to look through different lenses: personally, socially, family, policy, governance, environment, community to encourage broad thinking. Finally, in the Root Cause Tree Diagram the teachers were asked to look above the Core Problem/Challenge and find the EFFECTS, meaning what is the result of this problem, or what symptoms do we see in student behaviour, engagement and results. Again, the tree diagram allows the teachers to branch their ideas as they see further into the possible consequences of not addressing this problem. At this step, teachers were able to really find what matters to them and the students, and they spent more time talking about key concerns about the effects on student learning and understanding. After completing the Root Cause Tree Diagram in the WHAT IS phase, they moved into WHAT IF, particularly bouncing off the conversation around EFFECTS and imagining what their students might achieve in Semester 2. INSIGHT INSIGHT REFLECTION The most insightful lesson I observed while working with teachers was the importance of the language used to introduce the Root Cause Tree Diagram as a tool and to encourage deeper thinking about their classroom. Initially, those teachers with more difficult classroom behaviours or learning difficulties found it very easy to discuss problems while those with students who were ‘easier’ to teach had less to discuss in the initial stages. At this point, the language got in the way. CORE PROBLEM sounded like there was something wrong, however, it was intended to point to what was happening in the classroom that made learning for understanding difficult. Teachers liked talking about problems. Conversation started to become about other people and less about the classroom. I also had to put some framework around the discussion for the Root Causes, so that rather than assigning blame, teachers were able to think more deeply about why problems exist, taking the idea of local, national and global as a framework for thinking about why problems exist. I found this tool helped extensively in guiding discussion and recording of information. Previously when using brainstorming and mind mapping exercises I have seen that discussion quickly and easily goes off on a tangent, with initial and obvious points discussed before dissolving into storytelling and conversation. By giving teachers a chance to tell their stories to a neutral person first, the rest of the mind mapping exercise was more productive. The tool kept teachers focused on key concepts and resulted in a richer and deeper discussion about their own understanding of the learning process and the students they teach. Approach I would use the Root Cause Tree Diagram again as it was so successful in guiding discussion and bring out about more insightful discussion and observations from teachers. In the future, I will look at the language used, and either change it on the printed diagram, or provide some definition around the language used so that there is less initial confusion about the tool. If I were to do a similar activity with the same group of teachers I would use a different tool to help provide the data around WHAT IS, as I believe that little new knowledge would be gained by repeating this particular tool. The Root Cause Tree Diagram had potential to become an increasingly negative conversation with blame and frustration of the teachers being discussed, rather than the needs of students for advancing learning. I would try something like the “Well Being North Star” (explained here: http://gamestorming.com/uncategorized/wellbeing-north-star/) as it would focus on positive outcomes and is good for analysing any situation. Briefly, the Well Being North Star identifies a main topic for conversation in the centre, then the points of the star have sub-topics to guide the conversation.
[ 6191, 17010, 30212, 9423, 3217, 29, 4800, 30, 2145, 31358, 38131, 1485, 47399, 30525, 18675, 9987, 44129, 20234, 51043, 48191, 48172, 32788, 18675, 24804, 34419, 33108, 47756, 23276, 47725, 22391, 21124, 30, 19099, 48005, 26238, 47899, 136, 43271, 33108, 46481, 33085, 379, 17019, 34389, 41076, 35152, 48078, 21246, 49733, 30, 48172, 44581, 31085, 30212, 47736, 37667, 15564, 38131, 44129, 379, 16817, 19623, 34862, 47756, 46486, 19816, 31705, 45732, 18675, 15564, 50912, 30, 47766, 379, 16997, 37898, 50440, 48172, 32788, 31085, 30212, 46486, 30212, 47736, 42770, 38131, 47736, 51241, 19816, 39986, 18997, 47860, 22391, 47257, 33108, 30, 47736, 23296, 48172, 36355, 47951, 31085, 379, 6595, 47736, 18110, 9125, 40988, 136, 47399, 20234, 43046, 48172, 47890, 25815, 18744, 30, 46486, 33108, 47756, 23276, 136, 19816, 42451, 38255, 47756, 38910, 47403, 40997, 136, 33108, 47927, 50549, 136, 47860, 22391, 47797, 46021, 48172, 32788, 50709, 30, 37546, 29035, 50927, 47756, 23296, 136, 19816, 48005, 18110, 9023, 136, 18110, 18141, 19816, 18110, 18135, 136, 26383, 33669, 30, 23296, 40519, 48172, 28330, 46486, 379, 29, 15538, 30, 16951, 48249, 30212, 47399, 48172, 49728, 34389, 11598, 11194, 136, 45671, 18675, 14842, 4710, 17291, 6273, 379, 29, 6651, 29, 4399, 12948, 29, 14163, 4240, 29, 17019, 35445, 29182, 18675, 43683, 22717, 19781, 379, 29, 32384, 29, 17019, 48249, 50483, 44393, 30212, 47736, 22869, 20375, 34434, 50840, 19583, 47736, 47399, 48172, 29210, 50709, 47860, 19623, 34862, 136, 22681, 30, 47736, 33508, 19816, 22869, 20509, 18744, 50709, 31606, 33108, 47756, 23296, 37103, 27851, 47714, 48005, 30, 38337, 26890, 379, 16951, 48249, 31422, 47399, 48172, 20394, 50709, 34389, 31604, 19816, 50802, 136, 46030, 50912, 32789, 18675, 5553, 30, 13741, 136, 47736, 47399, 20234, 20396, 48172, 29210, 50802, 47927, 34389, 18675, 40942, 48005, 14842, 4712, 136, 19816, 47797, 50709, 20234, 47736, 6835, 30, 38131, 47736, 40942, 136, 38457, 50709, 27214, 47860, 44335, 31604, 20375, 18675, 43267, 38131, 47736, 40942, 379, 3168, 47736, 48609, 22391, 31705, 28282, 43688, 19816, 30, 28282, 21871, 136, 47860, 22391, 26613, 25809, 34159, 47736, 24804, 40942, 19816, 24588, 19086, 35272, 38131, 26312, 48005, 21874, 379, 30, 18402, 47399, 20234, 51043, 48191, 136, 47860, 22391, 26383, 18675, 22005, 44581, 38131, 33743, 34159, 47736, 23296, 29125, 379, 29, 3032, 30, 16817, 50685, 27180, 34159, 45260, 31366, 18889, 48172, 23280, 47860, 44664, 379, 29, 18110, 8979, 5852, 30, 18110, 8979, 12388, 29, 3702, 47736, 14842, 4710, 17291, 6273, 47860, 45732, 48078, 30, 44678, 46269, 18744, 47736, 46486, 30525, 29894, 15564, 136, 30, 19605, 50912, 32153, 38457, 24143, 30212, 46486, 50912, 19757, 30, 34137, 50783, 27243, 37829, 47396, 47725, 31358, 38131, 30, 46486, 379, 16951, 34137, 42255, 47848, 46269, 19816, 30, 31845, 47736, 31358, 48172, 29838, 18675, 23819, 47972, 33108, 47736, 30, 26890, 379, 16951, 31358, 30676, 26887, 47736, 23819, 30, 47975, 21207, 19412, 38255, 18675, 4399, 12948, 48172, 21124, 30, 19099, 379, 29, 8979, 38043, 47725, 47927, 50483, 50038, 27719, 30212, 47951, 47399, 30, 50912, 37103, 22887, 23280, 20375, 47736, 40958, 48172, 21124, 30, 19099, 50685, 37103, 38071, 379, 8912, 136, 47819, 50685, 30, 48876, 31366, 50783, 30367, 34434, 37103, 26593, 48172, 29838, 18675, 24804, 30, 40942, 20375, 47860, 31487, 18675, 50038, 46699, 15564, 38131, 30, 35152, 19816, 31487, 37724, 38071, 34424, 48172, 19097, 136, 50560, 30, 22908, 47736, 34992, 30525, 12948, 48172, 4289, 136, 30, 19816, 47736, 47399, 47899, 37212, 30525, 50709, 50483, 47736, 30, 40942, 50912, 46486, 136, 48172, 50709, 22391, 47399, 27214, 48172, 30, 35884, 35152, 37103, 28954, 379, 29, 12586, 47736, 5553, 13741, 537, 4800, 50483, 32783, 27669, 30, 31358, 51184, 27356, 47736, 14163, 4240, 136, 50709, 34389, 30, 31604, 47725, 25115, 47927, 40942, 379, 9285, 47927, 39173, 38131, 47736, 30, 24678, 47860, 20234, 28251, 48172, 35471, 28836, 30, 47725, 23743, 48172, 36689, 136, 19816, 48172, 21869, 47736, 43683, 22723, 30, 50735, 20154, 32681, 48172, 29838, 50735, 47819, 20234, 25813, 30, 43683, 22723, 50912, 37103, 47714, 38275, 18993, 38457, 21236, 30, 25117, 47736, 40942, 379, 29, 17019, 30886, 18675, 35689, 38131, 26890, 136, 20375, 47736, 47399, 50685, 30, 18724, 48172, 23329, 32788, 50709, 34389, 31604, 48172, 22717, 30, 40958, 48172, 20260, 379, 9685, 50483, 49736, 48172, 28250, 47766, 48172, 30, 35651, 48005, 26571, 35237, 2131, 39643, 136, 45375, 136, 30, 29505, 136, 40195, 136, 31133, 136, 28529, 136, 23863, 48172, 30, 28250, 21992, 47899, 379, 29, 7659, 136, 33108, 47736, 14842, 4710, 17291, 6273, 47736, 47399, 30, 50685, 20396, 48172, 35651, 18746, 47736, 5553, 13741, 537, 4800, 30, 19816, 29838, 47736, 6651, 136, 36259, 50709, 34389, 47736, 43267, 38131, 47927, 30, 40942, 136, 38457, 50709, 47108, 27214, 50560, 44335, 33108, 46481, 30, 21236, 136, 28334, 19816, 43272, 379, 2645, 136, 47736, 48609, 30, 26478, 19590, 47736, 47399, 48172, 21869, 47756, 32749, 20375, 30, 47860, 44335, 30676, 34159, 47736, 40389, 24373, 38131, 37829, 30, 19101, 47927, 40942, 379, 29, 3248, 47927, 46134, 136, 47399, 50685, 18724, 48172, 42023, 29838, 50709, 30, 36211, 48172, 47766, 19816, 47736, 46486, 136, 19816, 47860, 45732, 37103, 30, 48078, 47281, 18744, 34752, 24143, 18744, 47736, 27859, 38255, 30, 46481, 35152, 19816, 49169, 379, 29, 2636, 23992, 47736, 14842, 4710, 17291, 6273, 33108, 47736, 18110, 9125, 39737, 136, 47860, 37212, 34159, 18110, 9023, 136, 39217, 30, 21805, 38141, 47736, 24678, 20290, 6651, 19816, 32893, 50709, 47756, 46486, 36641, 18938, 33108, 15564, 1125, 379, 29, 9075, 29, 9075, 30, 14091, 29, 16951, 37135, 33741, 35250, 8979, 38043, 50753, 51043, 30, 50912, 47399, 50483, 47736, 33038, 38131, 47736, 34992, 49733, 30, 48172, 34190, 47736, 14842, 4710, 17291, 6273, 20375, 18675, 48249, 19816, 30, 48172, 28250, 25813, 47899, 18744, 47756, 23296, 379, 30, 9410, 136, 47951, 47399, 50912, 37103, 26593, 23296, 30, 21239, 38457, 35152, 26596, 30367, 34434, 50038, 27719, 48172, 30, 26886, 40958, 50753, 47951, 50912, 46486, 50783, 50685, 30, 53798, 27709, 53800, 48172, 47393, 31487, 35244, 48172, 26886, 33108, 47736, 33598, 45929, 379, 29, 3248, 47927, 40163, 136, 47736, 34992, 31124, 33108, 47736, 50549, 379, 4399, 30, 12948, 45558, 35385, 47819, 50483, 45506, 51175, 136, 30, 32236, 136, 34434, 50483, 33918, 48172, 40163, 48172, 50709, 50483, 30, 31604, 33108, 47736, 23296, 47725, 35814, 35152, 30212, 30, 49169, 26593, 379, 29, 16817, 35390, 47281, 18744, 40958, 379, 5507, 30, 46025, 48172, 21174, 18744, 38622, 39478, 19816, 35244, 18744, 30, 47736, 23296, 379, 29, 8979, 19626, 31487, 48172, 41554, 45494, 30417, 20290, 47736, 30, 26890, 30212, 47736, 14842, 4712, 136, 45345, 47725, 41893, 47714, 30, 20466, 21546, 136, 47399, 50685, 18724, 48172, 47890, 37103, 30, 25815, 18744, 50802, 40958, 29035, 136, 47266, 47736, 32732, 38131, 30, 35561, 136, 37458, 19816, 31047, 20375, 18675, 30417, 30212, 47899, 30, 18744, 50802, 40958, 29035, 379, 29, 8979, 30367, 47927, 48249, 31845, 29265, 33108, 31423, 30, 26890, 19816, 42258, 38131, 33508, 379, 13685, 30, 50730, 49766, 21857, 19816, 36689, 36034, 29004, 30, 8979, 31705, 44357, 47725, 26890, 41701, 19816, 27711, 31094, 38141, 30, 38255, 18675, 47297, 136, 50912, 33598, 19816, 38071, 40172, 26887, 30, 21207, 27073, 34159, 46304, 19816, 24678, 379, 29, 4197, 31022, 47399, 18675, 22898, 48172, 47549, 47756, 46269, 48172, 18675, 30, 37632, 39620, 29894, 136, 47736, 43223, 38131, 47736, 36689, 36034, 30, 29002, 50483, 37103, 41056, 379, 16951, 48249, 34744, 47399, 30, 30129, 38255, 34752, 24126, 19816, 43269, 33108, 18675, 43510, 19816, 30, 25813, 26890, 18744, 47756, 38910, 49169, 38131, 30, 47736, 35152, 40988, 19816, 47736, 46486, 47860, 47393, 379, 29, 3056, 30, 8979, 51125, 49728, 47736, 14842, 4710, 17291, 6273, 19349, 20375, 34434, 50483, 45345, 46699, 33108, 31423, 26890, 19816, 21979, 38654, 18744, 30, 37103, 33741, 26890, 19816, 38040, 30525, 47399, 379, 9285, 47736, 30702, 136, 8979, 50840, 35651, 20542, 47736, 34992, 49733, 136, 19816, 27909, 30, 22903, 34434, 38255, 47736, 40872, 26478, 136, 38457, 41347, 45494, 25879, 20290, 47736, 34992, 49733, 45345, 47725, 47819, 34389, 35244, 33598, 30, 24287, 18744, 47736, 48249, 379, 29, 9194, 8979, 50685, 48172, 27214, 18675, 44976, 19018, 50912, 47736, 43922, 31358, 38131, 47399, 8979, 51125, 49728, 18675, 26571, 48249, 48172, 31843, 41347, 47736, 25570, 30, 20290, 18110, 9125, 136, 20375, 8979, 21259, 47725, 35513, 37641, 34868, 51125, 21124, 30733, 22241, 42914, 47927, 39213, 48249, 379, 16951, 14842, 30, 4710, 17291, 6273, 31487, 40442, 48172, 21174, 19757, 33264, 37556, 24678, 50912, 21546, 19816, 30569, 38131, 30, 47736, 47399, 21246, 26887, 136, 41893, 47714, 47736, 37546, 38131, 46486, 30212, 19207, 35152, 379, 8979, 51125, 48769, 45506, 35385, 30, 47736, 53810, 18278, 3719, 12302, 16157, 53811, 122, 29175, 31881, 2131, 32261, 125, 20375, 34434, 30, 51125, 30126, 38255, 40362, 38666, 19816, 34389, 31108, 30212, 19780, 19973, 45074, 379, 4078, 136, 47736, 18278, 3719, 12302, 16157, 30, 32787, 18675, 35856, 48286, 30212, 24678, 33108, 47736, 22800, 136, 47797, 47736, 40172, 38131, 47736, 46013, 31705, 46537, 143, 48289, 48172, 31416, 47736, 30, 24678, 379, 29 ]
[ true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, false, false, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, false, false, false, true, false, false, true, false, false, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, false, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, false, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, false, false, true, true, true, false, false, true, true, true, true, false, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, false, false, false, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, false, true, false, true, false, true, false, false, true, false, true, false, true, false, true, true, true, false, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, true, false, true, true, true, false, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, false, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, false, false, false, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, false, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, false, false, false, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, false, true, false, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, true, true, true, false, true, false, true, false, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, true, true, true, true, false, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,274
Example Reflection – Visualisation Challenge and Selection- The first tool I used was the tool of Visualization to come to a common ground of understanding of an issue among a diverse group of people before identifying possible solutions to the problem and discussing it’s practicality. I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope, boundaries, key elements, and relationships between elements to consider when identifying opportunities for improvements or new solutions. Application- I start the process by creating a straw man graphic of the problem domain. To develop the straw man graphic, I will draw from any existing material available to understand the environment. The existing material may be operational or procedural documents, training materials, marketing materials, GAO or other auditing reports. If materials are not available, then I conduct informal interviews with one-three of the stakeholders who serve as my main points of contact on the initiative. If appropriate to the situation, I will borrow the concept to “front-stage/back-stage” from previous research, and discussed in David Gray’s book, “The Connected Company”. The front- stage/back-stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service. The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations, such as Congress, GAO, labour unions, advocacy groups, and other entities that may add constraints to how the organization operates. The straw man graphic is simple, using simple shapes and icons available in Visio or on the Internet. If the front-stage/back-stage view doesn’t work, then I will create a different type of visual, either based on a high-level process flow with swim lanes for different stakeholders, or another format. For the activity, I will divide the stakeholders into groups of 5-6 participants each representing a different organization or area of interest. Each group receives a poster-size copy of the straw man graphic that they can write on directly, or use sticky notes to make comments. I give them two-three questions to answer, such as: 1) What key elements are missing from the graphic? 2) What would you change about the graphic to make it more accurately reflect your problem space? 3) What key insights do you have about the relationships between the entities in your problem space? I give them approximately 20 minutes to discuss the questions and mark up the graphic. Then I have each group report out on their answers to those three questions while pointing to the mark-ups on their poster. As each group reports out, I record commonalities in the insights of each group, and then additional insights that come from the group discussion on an additional copy of the graphic. After the session, I digitize each group’s poster as an artifact, create a view that combines the shared and new insights from the group discussion, and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group. Insight & Approach- What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve, the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space. The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems. While they could create the graphic from a blank slate in a collaborative manner, starting with a straw man jump starts the conversation for them. They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them. They can also identify variables in the problem space – that is, it helps them to identify what they don’t know, in what areas they need to obtain information or data to provide the values for the variables. Since I discovered that the most valuable aspect is the shared insights and learning, next time I would use the visualization activity as a starting point for a series of design thinking activities. Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work.
[ 7215, 14406, 53794, 17998, 29, 4800, 19816, 15540, 29, 16951, 29894, 48249, 8979, 49733, 50483, 47736, 48249, 38131, 18008, 48172, 23735, 48172, 18675, 23819, 31347, 38131, 49169, 38131, 30, 19757, 34419, 19729, 18675, 27159, 31358, 38131, 39478, 21207, 32789, 40389, 45471, 48172, 47736, 40942, 19816, 30, 26889, 34434, 53806, 40514, 379, 8979, 31705, 49733, 47736, 47464, 38131, 49766, 18675, 46359, 35930, 50228, 38131, 18675, 40942, 30, 27263, 50912, 18675, 44581, 38131, 41678, 38457, 41198, 30212, 26890, 48172, 19583, 18675, 27159, 31358, 38131, 45960, 48172, 30, 35145, 30525, 27669, 38622, 33108, 47736, 40988, 38131, 25876, 47736, 44165, 136, 21807, 136, 34752, 27973, 136, 19816, 30, 42683, 21370, 27973, 48172, 24386, 50730, 32789, 38395, 30212, 33088, 38457, 30, 37641, 45471, 379, 29, 3033, 29, 8979, 46021, 47736, 40988, 22241, 25117, 18675, 46359, 35930, 31218, 38131, 47736, 40942, 27263, 379, 17108, 26383, 47736, 46359, 30, 35930, 31218, 136, 8979, 50840, 27428, 30525, 19973, 29041, 36171, 20774, 48172, 49164, 47736, 28529, 379, 16951, 30, 29041, 36171, 36236, 21124, 38361, 38457, 40976, 27239, 136, 48447, 36181, 136, 36093, 30, 36181, 136, 7991, 38457, 38622, 20678, 42966, 379, 9194, 36181, 20234, 37829, 20774, 136, 47797, 8979, 24206, 33501, 30, 34141, 50912, 38275, 143, 47983, 38131, 47736, 45960, 50783, 44544, 20375, 37366, 35856, 40172, 38131, 24514, 38255, 47736, 30, 33609, 379, 9194, 20154, 48172, 47736, 45074, 136, 8979, 50840, 21768, 47736, 24120, 48172, 53810, 30530, 143, 45924, 537, 20893, 143, 45924, 53811, 30525, 30, 40816, 43078, 136, 19816, 26887, 33108, 6006, 8381, 53806, 21712, 136, 53810, 16951, 5401, 5261, 53811, 379, 16951, 30531, 45924, 537, 20893, 143, 45924, 20129, 31857, 48172, 42623, 47736, 37870, 47725, 28827, 44549, 53794, 28802, 19757, 34049, 44549, 30, 53794, 31672, 25418, 50912, 50797, 47736, 44549, 41351, 33961, 19816, 34049, 40997, 47725, 28198, 47736, 30, 38527, 48172, 41347, 47736, 44549, 379, 16951, 47571, 8979, 38198, 46021, 50912, 19626, 31672, 18675, 23710, 38255, 47736, 35189, 48172, 30, 32788, 13129, 19816, 17824, 4786, 13863, 19816, 18675, 23710, 38255, 47736, 43539, 48172, 32788, 12745, 30, 12670, 136, 46716, 20375, 5397, 136, 7991, 136, 34918, 49350, 136, 19251, 31366, 136, 19816, 38622, 28475, 47725, 36236, 30, 19075, 24455, 48172, 32234, 47736, 38527, 38358, 379, 16951, 46359, 35930, 31218, 34389, 44986, 136, 49766, 44986, 30, 44658, 19816, 32729, 20774, 33108, 17984, 38457, 38255, 47736, 9557, 379, 9194, 47736, 30530, 143, 45924, 537, 20893, 143, 45924, 50111, 27243, 37974, 30, 51013, 136, 47797, 8979, 50840, 25110, 18675, 26571, 48885, 38131, 50213, 136, 27909, 21077, 38255, 18675, 31933, 143, 35268, 40988, 30058, 50912, 47050, 30, 34990, 30212, 26571, 45960, 136, 38457, 19905, 30299, 379, 7788, 47736, 19018, 136, 8979, 50840, 27179, 47736, 45960, 30, 34159, 31366, 38131, 1715, 143, 1829, 39195, 27669, 42994, 18675, 26571, 38527, 38457, 20237, 38131, 33999, 379, 6748, 30, 31358, 42135, 18675, 40405, 143, 45089, 24790, 38131, 47736, 46359, 35930, 31218, 47725, 47860, 22391, 51164, 38255, 26724, 136, 38457, 49728, 30, 46168, 37846, 48172, 35884, 23786, 379, 8979, 31012, 47766, 48876, 143, 47983, 41678, 48172, 19911, 136, 46716, 20375, 2131, 695, 125, 18305, 34752, 30, 27973, 20234, 36846, 30525, 47736, 31218, 2142, 1125, 125, 18305, 51125, 51273, 22903, 18744, 47736, 31218, 48172, 35884, 34434, 30, 37103, 18922, 42451, 51280, 40942, 45595, 2142, 1411, 125, 18305, 34752, 33743, 27214, 51273, 31705, 18744, 47736, 30, 42683, 21370, 47736, 28475, 33108, 51280, 40942, 45595, 2142, 8979, 31012, 47766, 20173, 1203, 36763, 48172, 30, 26886, 47736, 41678, 19816, 36074, 49616, 47736, 31218, 379, 16969, 8979, 31705, 27669, 31358, 42960, 38654, 38255, 47756, 19915, 30, 48172, 47951, 47983, 41678, 50753, 40169, 48172, 47736, 36074, 143, 49668, 38255, 47756, 40405, 379, 3168, 27669, 31358, 42966, 38654, 136, 8979, 30, 42253, 23821, 33108, 47736, 33743, 38131, 27669, 31358, 136, 19816, 47797, 19089, 33743, 47725, 23735, 30525, 47736, 30, 31358, 26890, 38255, 19757, 19089, 24790, 38131, 47736, 31218, 379, 2636, 47736, 44576, 136, 8979, 26640, 27669, 31358, 53806, 30, 40405, 20375, 19757, 20355, 136, 25110, 18675, 50111, 47725, 23729, 47736, 44668, 19816, 37641, 33743, 30525, 47736, 31358, 30, 26890, 136, 19816, 47797, 25110, 18675, 43423, 31218, 47725, 33250, 47756, 29654, 19816, 41241, 22915, 30, 47725, 47860, 19411, 48172, 20375, 18675, 31358, 379, 29, 9448, 112, 3057, 29, 18305, 8979, 31705, 35147, 30525, 24208, 47927, 29002, 50912, 44609, 31366, 34389, 47725, 50753, 47736, 31218, 53794, 30, 28668, 47736, 43423, 31218, 47725, 33250, 47756, 29654, 53794, 34389, 33040, 30212, 42628, 47756, 30, 49169, 38131, 47736, 40942, 47860, 20234, 51043, 48172, 45480, 136, 47736, 37103, 49862, 20405, 38131, 47736, 19018, 34389, 30, 47736, 44668, 33743, 19816, 44668, 35152, 47725, 38102, 50753, 47860, 20234, 51043, 48172, 25870, 47756, 40942, 30, 45595, 379, 16951, 31218, 31020, 47736, 27159, 31358, 38131, 45960, 18675, 30123, 40163, 30212, 26890, 47725, 19590, 30, 47766, 48172, 44664, 47756, 39671, 19816, 26383, 33743, 34159, 40442, 43683, 22723, 38131, 47756, 40958, 379, 30, 18336, 47860, 24914, 25110, 47736, 31218, 30525, 18675, 21553, 45184, 33108, 18675, 23613, 35990, 136, 46030, 50912, 18675, 30, 46359, 35930, 34663, 46035, 47736, 24678, 30212, 47766, 379, 16997, 22391, 41701, 32788, 50735, 47860, 20234, 33108, 47736, 30, 31218, 53794, 38457, 32816, 47860, 20234, 36846, 53794, 19816, 22391, 37103, 41701, 30731, 37641, 33743, 18744, 42683, 30, 21370, 34752, 28475, 33812, 38131, 47266, 48078, 48172, 32788, 47766, 379, 16997, 22391, 19626, 32788, 49896, 33108, 47736, 30, 40942, 45595, 53794, 47725, 34389, 136, 34434, 31857, 47766, 48172, 32788, 50709, 47860, 27214, 37974, 34862, 136, 33108, 50709, 20239, 47860, 37530, 48172, 30, 38064, 33508, 38457, 25570, 48172, 41347, 47736, 49872, 30212, 47736, 49896, 379, 15828, 8979, 26858, 47725, 47736, 37135, 30, 49862, 20405, 34389, 47736, 44668, 33743, 19816, 35152, 136, 37667, 48078, 8979, 51125, 49728, 47736, 50228, 19018, 20375, 30, 18675, 46030, 40163, 30212, 18675, 44533, 38131, 26238, 47899, 19014, 379, 16969, 47736, 43423, 31218, 47725, 33250, 30, 47756, 23728, 29654, 22391, 44544, 20375, 18675, 42421, 48249, 48006, 47736, 42770, 38131, 47756, 51013, 379, 29 ]
[ true, true, true, false, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, true, true, false, true, true, false, false, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, false, false, false, false, false, false, true, true, false, true, false, true, true, true, true, true, false, true, false, true, false, true, true, false, false, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, false, true, false, true, true, false, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, false, false, false, false, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, true, true, false, true, true, true, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, true, true, true, true, false, false, true, true, true, false, true, true, false, true, false, true, true, true, false, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,275
Storytelling in Social Media Challenge Technology development has brought people to the social media era, where people can share any information they want. Many people took advantages from the fame of this era to show up their self or even organization for economical and political reasons or just fulfil their esteem or self- actualization need. However, not all people who share information through social media get a good response from their target audience. In addition, there is also many social media feeds that brings its creator to hatred or criminal status. Creating interesting, fresh, and worth to be like-content in social media is truly a big challenge for every content creator in nowadays. Selection I took storytelling tool to discuss this case to remind my self if there is a relationship between audience response for social media feed and the quality of the feed itself. As we all know, storytelling is a tool to make a piece of information more interesting to listen, to look, and to understand. Of course, this is not something easy. To do that, someone must have a good understanding both to their target audience and the information they want to share. Then, they need to apply their sense of art to transform some “common” information to become new for their audiences. Application We can start to reassess our own social media by clarify our goal to use social media. There is always an option to stop using social media if there is no intention. However, if we hope to achieve a great response to our feed, then we can try a new theme in our every new post. To be noted, the content is assumed to be a fixed variable, so we only think the different way to communicate it. For example, we want to share a campaign about Black Lives Matter (BLM) that we know is a sensitive issue for some people. By storytelling, we can communicate any information including BLM issue without worrying about anything. To do campaign about BLM issue, we can show our best photo, then we change the skin colour of the photo into several colours, for example black, white, yellow, green, and purple. Then make a caption like this: [Black lives matter] White lives matter Yellow lives matter Green lives matter Purple lives matter etc lives matter. There would be no beautiful painting without them. In that caption, I tell a story about how important different colours to my painting, assumes if I was an artist. My metaphorical story absolutely brings people who concern to the idea of Black Lives Matter racial case. This art of communication let people to say something A with the way of B which is more safe to say, more unique, and more interesting. The other important thing to do in the storytelling is timing, whether the time coincides with the viral moment, rhythm when communicating the story, or just the length of the passage (amount of time to understand the content). Storytelling is not merely a narrative. The less is more principle is powerful to increase the audience willingness to read the whole information we share. It is good to make visualization communicate most of the story and leaving the text to perfect it. The more the audience understand our whole information without any bias understanding, the more we achieve a response from our target audience. It is also possible the audience doesn’t give the response soon, but they will aware of our idea as long as our idea corresponds to their concern. Insight and Approach Since I conducted this technique to my social media, I got a good response (more than my expectation) from my colleagues. Beside of that, I feel I was becoming a smarter person since I need to think about the new concept to my every new post. However, to apply this tool to the wider scale of business aim, it needs the better indicator to know whether this technique is really good or no, or how much the audience response growth due to the implementation of this tool.
[ 16274, 33108, 15937, 11413, 29, 4800, 29, 16843, 26394, 31672, 22033, 39478, 48172, 47736, 45366, 36306, 28598, 136, 50735, 39478, 22391, 44664, 19973, 30, 33508, 47860, 50440, 379, 11182, 39478, 48246, 19211, 30525, 47736, 29491, 38131, 47927, 28598, 48172, 44831, 49616, 47756, 44406, 30, 38457, 28802, 38527, 30212, 27762, 19816, 40206, 42068, 38457, 34686, 30592, 47756, 28703, 38457, 44407, 19035, 37530, 379, 8912, 136, 37829, 19547, 39478, 50783, 44664, 33508, 48005, 45366, 36306, 30966, 18675, 31108, 30, 43208, 30525, 47756, 47330, 20655, 379, 9285, 19088, 136, 47819, 34389, 19626, 36019, 45366, 36306, 29661, 47725, 21982, 34470, 30, 25135, 48172, 31695, 38457, 25176, 46080, 379, 5668, 34002, 136, 30485, 136, 19816, 51115, 48172, 21124, 35385, 143, 24548, 33108, 45366, 30, 36306, 34389, 48743, 18675, 21411, 22869, 30212, 28827, 24548, 25135, 33108, 37900, 379, 29, 15538, 29, 8979, 48246, 46304, 48249, 48172, 26886, 47927, 22605, 48172, 42800, 37366, 44406, 32816, 47819, 34389, 18675, 42682, 21370, 30, 20655, 43208, 30212, 45366, 36306, 29651, 19816, 47736, 41606, 38131, 47736, 29651, 34474, 379, 3168, 50560, 19547, 34862, 136, 30, 46304, 34389, 18675, 48249, 48172, 35884, 18675, 39865, 38131, 33508, 37103, 34002, 48172, 35474, 136, 48172, 35651, 136, 19816, 48172, 30, 49164, 379, 12524, 24986, 136, 47927, 34389, 37829, 45506, 27719, 379, 17108, 27214, 47725, 136, 45501, 37344, 31705, 18675, 31108, 30, 49169, 21781, 48172, 47756, 47330, 20655, 19816, 47736, 33508, 47860, 50440, 48172, 44664, 379, 16969, 136, 47860, 30, 37530, 48172, 20083, 47756, 44463, 38131, 20334, 48172, 48491, 45494, 53810, 23819, 53811, 33508, 48172, 21174, 37641, 30212, 47756, 30, 20662, 379, 29, 3032, 29, 18238, 22391, 46021, 48172, 42075, 38645, 38910, 45366, 36306, 22241, 23266, 38645, 31082, 48172, 49728, 45366, 36306, 379, 16981, 34389, 19657, 30, 19757, 38441, 48172, 46241, 49766, 45366, 36306, 32816, 47819, 34389, 37724, 33938, 379, 8912, 136, 32816, 50560, 32147, 48172, 18938, 18675, 31269, 30, 43208, 48172, 38645, 29651, 136, 47797, 50560, 22391, 48769, 18675, 37641, 47781, 33108, 38645, 28827, 37641, 40394, 379, 17108, 21124, 37843, 136, 47736, 24548, 30, 34389, 20502, 48172, 21124, 18675, 29929, 49895, 136, 45345, 50560, 38300, 47890, 47736, 26571, 50549, 48172, 23842, 34434, 379, 7788, 28896, 136, 30, 50560, 50440, 48172, 44664, 18675, 22369, 18744, 3892, 10715, 11335, 122, 3475, 125, 47725, 50560, 34862, 34389, 18675, 44477, 34419, 30212, 30, 45494, 39478, 379, 4197, 46304, 136, 50560, 22391, 23842, 19973, 33508, 33201, 3475, 34419, 50933, 30, 51105, 18744, 19979, 379, 17108, 27214, 22369, 18744, 3475, 34419, 136, 50560, 22391, 44831, 38645, 21345, 39779, 136, 47797, 50560, 30, 22903, 47736, 45153, 23703, 38131, 47736, 39779, 34159, 44609, 23708, 136, 30212, 28896, 21535, 136, 50769, 136, 51251, 136, 31281, 136, 19816, 30, 41523, 379, 16969, 35884, 18675, 22490, 35385, 47927, 2131, 29, 18669, 3892, 35526, 36209, 18672, 30, 18343, 35526, 36209, 30, 18550, 35526, 36209, 30, 8387, 35526, 36209, 30, 13925, 35526, 36209, 30, 28719, 35526, 36209, 379, 30, 16981, 51125, 21124, 37724, 21164, 39023, 50933, 47766, 379, 35, 9285, 47725, 22490, 136, 8979, 47549, 18675, 46282, 18744, 32234, 33040, 26571, 23708, 48172, 37366, 39023, 136, 20503, 32816, 8979, 50483, 30, 19757, 20363, 379, 11933, 36515, 46282, 18764, 21982, 39478, 50783, 24140, 48172, 47736, 32732, 38131, 3892, 10715, 30, 11335, 41754, 22605, 379, 17019, 20334, 38131, 23847, 35256, 39478, 48172, 44018, 45506, 2145, 50912, 47736, 50549, 38131, 3388, 50745, 30, 34389, 37103, 43859, 48172, 44018, 136, 37103, 49351, 136, 19816, 37103, 34002, 379, 16951, 38622, 33040, 47885, 48172, 27214, 33108, 47736, 30, 46304, 34389, 48122, 136, 50743, 47736, 48078, 23587, 50912, 47736, 50154, 37013, 136, 43499, 50730, 30, 23846, 47736, 46282, 136, 38457, 34686, 47736, 35228, 38131, 47736, 39243, 122, 19736, 38131, 48078, 48172, 49164, 47736, 30, 24548, 125, 379, 29, 16274, 34389, 37829, 36468, 18675, 37440, 379, 16951, 35244, 34389, 37103, 40867, 34389, 40482, 48172, 33259, 47736, 20655, 30, 50844, 48172, 41959, 47736, 50786, 33508, 50560, 44664, 379, 9685, 34389, 31108, 48172, 35884, 50228, 23842, 30, 37135, 38131, 47736, 46282, 19816, 35172, 47736, 47694, 48172, 39522, 34434, 379, 16951, 37103, 47736, 20655, 49164, 38645, 50786, 30, 33508, 50933, 19973, 21383, 49169, 136, 47736, 37103, 50560, 18938, 18675, 43208, 30525, 38645, 47330, 30, 20655, 379, 9685, 34389, 19626, 40389, 47736, 20655, 27243, 37974, 31012, 47736, 43208, 45528, 136, 22214, 47860, 50840, 20830, 38131, 38645, 30, 32732, 20375, 35635, 20375, 38645, 32732, 24862, 48172, 47756, 24140, 379, 29, 9448, 19816, 3056, 29, 15828, 8979, 24207, 47927, 47464, 48172, 37366, 45366, 36306, 136, 8979, 31124, 18675, 31108, 43208, 122, 37103, 47714, 37366, 30, 29083, 125, 30525, 37366, 23640, 379, 3779, 38131, 47725, 136, 8979, 29662, 8979, 50483, 21176, 18675, 45267, 39620, 45019, 8979, 37530, 30, 48172, 47890, 18744, 47736, 37641, 24120, 48172, 37366, 28827, 37641, 40394, 379, 8912, 136, 48172, 20083, 47927, 48249, 48172, 47736, 50816, 44033, 30, 38131, 22188, 19451, 136, 34434, 37546, 47736, 21361, 33340, 48172, 34862, 50743, 47927, 47464, 34389, 42023, 31108, 38457, 37724, 136, 38457, 30, 32234, 37235, 47736, 20655, 43208, 31378, 27559, 48172, 47736, 33003, 38131, 47927, 48249, 379, 29 ]
[ true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, false, true, false, true, true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, false, false, true, true, false, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, false, true, false, true, false, true, true, false, false, true, true, true, true, true, true, false, false, false, false, true, true, false, true, false, true, true, true, false, true, true, true, false, true, true, true, false, true, true, true, false, true, true, false, true, false, true, true, true, true, true, true, true, false, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, false, true, true, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, false, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,277
Mind Mapping Challenge & Selection Mind mapping is an easy way to brainstorm thoughts without worrying about structure. It helps to visually structure your ideas to help with analysis and recall. A Mind Map is a diagram for representing tasks, words, concepts around a central idea. I use this approach with my brother who is struggling to perform well in studies . I suggested him to represent the problems in pictorial form which include ideas, problem in generating ideas, challenges he is facing during generating the idea of how to study well. Application First I asked him what is the problem you are facing to study. Later I came to know that he is having basic knowledge of subjects but he is failing in generating idea of how to study and how to remember things. So I suggested him a mind mapping tool then he came out from his struggle. So that he can visualise the things and he can understand better from this mind mapping tool. For example one of my friend is trying to manage in her busy schedule. I suggested her a mind mapping technique. She designed a mind map which includes her daily routines, work, time for her friends around a central key word time management. It helps her to give time everything equally. Insight and Approach: We all are having different problems and different ideas. We all are capable of generating our own ideas and coming out from those problems. The thing in which we are failing is there is no proper planning. Mind mapping is the tool which help us to generate our own ideas properly. Even when I talk with my brother and with my friend I came to this thing. So I suggested them a Mind Mapping
[ 11598, 11194, 29, 4800, 112, 15538, 29, 11598, 36034, 34389, 19757, 27719, 50549, 48172, 21855, 47963, 50933, 51105, 18744, 46458, 379, 9685, 30, 31857, 48172, 50246, 46458, 51280, 32749, 48172, 31843, 50912, 19781, 19816, 42115, 379, 2145, 11598, 11185, 34389, 18675, 30, 26478, 30212, 42994, 47352, 136, 51006, 136, 24126, 20290, 18675, 22790, 32732, 379, 8979, 49728, 47927, 20129, 30, 50912, 37366, 22028, 50783, 34389, 46468, 48172, 39532, 50667, 33108, 46489, 379, 8979, 46752, 31962, 48172, 42980, 33, 47736, 30, 40958, 33108, 39847, 30285, 50745, 33197, 32749, 136, 40942, 33108, 30887, 32749, 136, 22881, 30, 31726, 34389, 29417, 27594, 30887, 47736, 32732, 38131, 32234, 48172, 46496, 50667, 379, 29, 3032, 29, 7694, 8979, 20396, 31962, 50709, 34389, 47736, 40942, 51273, 20234, 29417, 48172, 46496, 379, 10440, 8979, 22364, 48172, 34862, 47725, 31726, 34389, 30, 31712, 21086, 34868, 38131, 46578, 22214, 31726, 34389, 29450, 33108, 30887, 32732, 38131, 32234, 48172, 46496, 19816, 30, 32234, 48172, 42793, 47886, 379, 15931, 8979, 46752, 31962, 18675, 36689, 36034, 48249, 47797, 31726, 22364, 38654, 30525, 30, 32001, 46465, 379, 15931, 47725, 31726, 22391, 50219, 47736, 47886, 19816, 31726, 22391, 49164, 21361, 30525, 47927, 36689, 30, 36034, 48249, 379, 7788, 28896, 38275, 38131, 37366, 30503, 34389, 48773, 48172, 35932, 33108, 31873, 22212, 44103, 379, 8979, 30, 46752, 31873, 18675, 36689, 36034, 47464, 379, 15694, 26249, 18675, 36689, 36021, 50745, 33199, 31873, 30, 25519, 43736, 136, 51013, 136, 48078, 30212, 31873, 30509, 20290, 18675, 22790, 34752, 50998, 48078, 35937, 379, 9685, 30, 31857, 31873, 48172, 31012, 48078, 28836, 28573, 379, 29, 9448, 19816, 3056, 2131, 29, 18238, 19547, 20234, 31712, 26571, 40958, 19816, 26571, 32749, 379, 18238, 19547, 20234, 22454, 38131, 30887, 30, 38645, 38910, 32749, 19816, 23759, 38654, 30525, 47951, 40958, 379, 16951, 47885, 33108, 50745, 50560, 20234, 29450, 34389, 30, 47819, 34389, 37724, 41223, 40006, 379, 11598, 36034, 34389, 47736, 48249, 50745, 31843, 49717, 48172, 30884, 38645, 38910, 30, 32749, 41224, 379, 7176, 50730, 8979, 47276, 50912, 37366, 22028, 19816, 50912, 37366, 30503, 8979, 22364, 48172, 47927, 47885, 379, 15931, 30, 8979, 46752, 47766, 18675, 11598, 11194, 29 ]
[ true, false, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, false, true, false, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, false, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, false, false, false, true, true, false, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,281
Challenge & Selection I work in a hospital and one of my focus area of work revolves around developing a culture of mentoring. The outcome is simple - Foster a culture that encourages sharing of organisational and technical information as well as emotional support through mutually beneficial relationships. It sounds great but in reality, hospital staff often do not have the time and a strong enough understanding to go beyond the politics to invest in such relationships. I chose storytelling and mind mapping as tools to overcome this challenge. Application and insight Storytelling is a great tool to both understand the perspectives of others as well as to create buy-in for a desired outcome. We began by doing interviews to understand our staff's perception of mentoring. Upon hearing the many stories, we began the ethnographic process using mind mapping to discover patterns in why mentoring was not well accepted. We found that previously, there were many mentoring programmes conducted in various departments and teams. We found that often these mentoring initiatives were top down with very little understanding of the needs of the mentees. Mentees felt like they had little control in regards to choosing an area of growth and who to learn from. We learnt that in many situations, mentees and mentors were ill-equipped and often lost in the mentoring process resulting in miscommunication, mismatched expectations and little to no development. Finally we found that there was a perception that mentoring takes too much time away from the actual work. As such both staff and supervisors are unwilling to support these initiatives. Ideation and learnings From the insights learnt, we drafted a programme that included short trainings for both mentees and mentors, a matching process that prioritised the mentees area of growth and choice of mentor and finally a data collecting approach to learn of how the mentoring experience with a learning launch. With the data collected about the amount of time mentoring is required together with how much growth is experienced, we made the data known to prospective mentees and mentors. Subsequently we decided to use the storytelling approach through recorded interviews. In our #mentoringworks campaign, we shared the learnings from mentees and mentors to all staff. In a span of 3 years, almost 70% of staff are now on board this mentoring programme. I have learnt that when we take a learning approach to tackle issues - from being person-centric to holding learning launches, we discover what truly is needed rather than what is thought to be wanted.
[ 4800, 112, 15538, 33, 8979, 51013, 33108, 18675, 32182, 19816, 38275, 38131, 37366, 30126, 20237, 38131, 51013, 43456, 20290, 30, 26391, 18675, 25331, 38131, 36448, 379, 16951, 38664, 34389, 44986, 143, 7834, 18675, 25331, 30, 47725, 28253, 44678, 38131, 38512, 19816, 47454, 33508, 20375, 50667, 30, 20375, 28097, 46883, 48005, 37362, 21303, 42683, 379, 9685, 45564, 30, 31269, 22214, 33108, 42010, 136, 32182, 45918, 38198, 27214, 37829, 31705, 47736, 48078, 19816, 18675, 46444, 30, 28398, 49169, 48172, 31079, 21377, 47736, 40210, 48172, 34264, 33108, 46716, 30, 42683, 379, 8979, 23128, 46304, 19816, 36689, 36034, 20375, 48264, 48172, 38772, 47927, 30, 22869, 379, 37, 3032, 19816, 33738, 30, 16274, 34389, 18675, 31269, 48249, 48172, 21781, 49164, 47736, 39671, 38131, 38623, 20375, 30, 50667, 20375, 48172, 25110, 22225, 143, 33108, 30212, 18675, 26269, 38664, 379, 18238, 21213, 22241, 27252, 30, 34141, 48172, 49164, 38645, 45918, 120, 39513, 38131, 36448, 379, 17657, 31778, 30, 47736, 36019, 46269, 136, 50560, 21213, 47736, 28747, 40988, 49766, 36689, 36034, 30, 48172, 26856, 39327, 33108, 50802, 36448, 50483, 37829, 50667, 18837, 379, 18238, 30367, 47725, 30, 40817, 136, 47819, 50685, 36019, 36448, 41124, 24207, 33108, 49912, 30, 26117, 19816, 47422, 379, 18238, 30367, 47725, 38198, 47848, 36448, 33610, 30, 50685, 48283, 27356, 50912, 50038, 35513, 49169, 38131, 47736, 37546, 38131, 47736, 36436, 379, 30, 11477, 29680, 35385, 47860, 31487, 35513, 24642, 33108, 42538, 48172, 23115, 19757, 20237, 38131, 30, 31378, 19816, 50783, 48172, 35145, 30525, 379, 18238, 35160, 47725, 33108, 36019, 45079, 136, 36436, 30, 19816, 36450, 50685, 32843, 143, 28585, 19816, 38198, 35687, 33108, 47736, 36448, 40988, 30, 43271, 33108, 36791, 136, 36832, 29084, 19816, 35513, 48172, 37724, 30, 26394, 379, 7659, 50560, 30367, 47725, 47819, 50483, 18675, 39513, 47725, 36448, 30, 47265, 48243, 37235, 48078, 20833, 30525, 47736, 19033, 51013, 379, 3168, 46716, 21781, 45918, 19816, 30, 46858, 20234, 49605, 48172, 46883, 47848, 33610, 379, 37, 9177, 19816, 35158, 33, 7913, 47736, 33743, 35160, 136, 50560, 27398, 18675, 41120, 47725, 33198, 44794, 30, 48449, 30212, 21781, 36436, 19816, 36450, 136, 18675, 36166, 40988, 47725, 40888, 30, 47736, 36436, 20237, 38131, 31378, 19816, 23098, 38131, 36446, 19816, 29824, 18675, 25570, 30, 23650, 20129, 48172, 35145, 38131, 32234, 47736, 36448, 29125, 50912, 18675, 30, 35152, 35047, 379, 18402, 47736, 25570, 23647, 18744, 47736, 19736, 38131, 48078, 30, 36448, 34389, 43046, 48191, 50912, 32234, 37235, 31378, 34389, 29130, 136, 50560, 30, 35814, 47736, 25570, 34877, 48172, 41274, 36436, 19816, 36450, 379, 16368, 30, 50560, 25713, 48172, 49728, 47736, 46304, 20129, 48005, 42255, 34141, 379, 9285, 30, 38645, 109, 36449, 22369, 136, 50560, 44668, 47736, 35158, 30525, 36436, 19816, 30, 36450, 48172, 19547, 45918, 379, 9285, 18675, 45610, 38131, 1411, 51247, 136, 19602, 1927, 111, 38131, 45918, 20234, 37898, 38255, 21646, 30, 47927, 36448, 41120, 379, 37, 8979, 31705, 35160, 47725, 50730, 50560, 47257, 18675, 35152, 20129, 48172, 47221, 34424, 143, 30525, 30, 21246, 39620, 143, 22804, 48172, 32052, 35152, 35055, 136, 50560, 26856, 50709, 48743, 34389, 30, 37534, 41893, 47714, 50709, 34389, 47956, 48172, 21124, 50441, 379, 29 ]
[ true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, false, true, true, true, false, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, false, true, true, true, false, false, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,285
Challenge and Selection I think storytelling is a great tool that really helps me in marketplace. I just finished my internship in a company as marketing assistance. This company developed a program for those graduates who need to find jobs. This program is brand new, and my duty was to introduce this program to as many people as possible as the first group of users. Application Since I just graduated from school, I still have my relationship in a few school clubs. I think that could be a chance to promote the program. But I thought if I just organize an info- session to general introduce the functions of the program or just teach people how to use the program will not be the best way to achieve my purpose (let as many people as possible to use the program). So, I decided to invite the developer to come to the info-session and tell people the story behind the program, including why he created the program, what he wanted the program to do. Since most of the people that attended the info-session were graduating students, I also told my own story of leaving school and seeking for jobs, which was a difficult and confused period. I also encouraged everyone who feel confused about their career share their experience with us and we could try our best to help. Insight and Approach The result was not bad. We receive a number of users that tried the program and also shared their feedback to us. I think the tool of storytelling make the relationship between users and us much closer. This is a great method to create empathy. After this experience, I think next time I might need to do more research that focus on user needs as well. I still need to learn more about what they really need from the program. On the other hand, I also need to introduce more on the benefits the program can bring to them, because this time I was over focusing on sharing stories.
[ 4800, 19816, 15538, 29, 8979, 47890, 46304, 34389, 18675, 31269, 48249, 47725, 42023, 31857, 36247, 33108, 36097, 379, 8979, 34686, 29861, 37366, 29, 34073, 33108, 18675, 23883, 20375, 36093, 20477, 379, 17019, 23883, 26386, 18675, 41114, 30212, 47951, 29, 31168, 50783, 37530, 48172, 29838, 34567, 379, 17019, 41114, 34389, 21875, 37641, 136, 19816, 37366, 27604, 50483, 48172, 34190, 47927, 29, 41114, 48172, 20375, 36019, 39478, 20375, 40389, 20375, 47736, 29894, 31358, 38131, 49750, 379, 29, 3032, 29, 15828, 8979, 34686, 31167, 30525, 44129, 136, 8979, 46185, 31705, 37366, 42682, 33108, 18675, 29718, 44129, 23450, 379, 8979, 29, 47890, 47725, 24914, 21124, 18675, 22898, 48172, 41183, 47736, 41114, 379, 4187, 8979, 47956, 32816, 8979, 34686, 38536, 19757, 33486, 29, 44576, 48172, 30873, 34190, 47736, 30630, 38131, 47736, 41114, 38457, 34686, 47393, 39478, 32234, 48172, 49728, 47736, 29, 41114, 50840, 37829, 21124, 47736, 21345, 50549, 48172, 18938, 37366, 41525, 122, 35256, 20375, 36019, 39478, 20375, 40389, 48172, 49728, 29, 47736, 41114, 125, 379, 29, 15931, 136, 8979, 25713, 48172, 34296, 47736, 26389, 48172, 23735, 48172, 47736, 33485, 143, 44576, 19816, 47549, 39478, 47736, 46282, 29, 21241, 47736, 41114, 136, 33201, 50802, 31726, 25112, 47736, 41114, 136, 50709, 31726, 50441, 47736, 41114, 48172, 27214, 379, 29, 15828, 37135, 38131, 47736, 39478, 47725, 20602, 47736, 33485, 143, 44576, 50685, 31169, 46486, 136, 8979, 19626, 48212, 37366, 29, 38910, 46282, 38131, 35172, 44129, 19816, 44347, 30212, 34567, 136, 50745, 50483, 18675, 26593, 19816, 24284, 39558, 379, 8979, 29, 19626, 28251, 28831, 50783, 29662, 24284, 18744, 47756, 22529, 44664, 47756, 29125, 50912, 49717, 29, 19816, 50560, 24914, 48769, 38645, 21345, 48172, 31843, 379, 29, 9448, 19816, 3056, 29, 16951, 43267, 50483, 37829, 20946, 379, 18238, 42131, 18675, 37934, 38131, 49750, 47725, 48663, 47736, 41114, 19816, 19626, 29, 44668, 47756, 29654, 48172, 49717, 379, 8979, 47890, 47736, 48249, 38131, 46304, 35884, 47736, 42682, 21370, 49750, 29, 19816, 49717, 37235, 23425, 379, 17019, 34389, 18675, 31269, 36531, 48172, 25110, 28127, 379, 29, 2636, 47927, 29125, 136, 8979, 47890, 37667, 48078, 8979, 36641, 37530, 48172, 27214, 37103, 43078, 47725, 30126, 38255, 29, 49741, 37546, 20375, 50667, 379, 8979, 46185, 37530, 48172, 35145, 37103, 18744, 50709, 47860, 42023, 37530, 30525, 47736, 41114, 379, 12581, 29, 47736, 38622, 31537, 136, 8979, 19626, 37530, 48172, 34190, 37103, 38255, 47736, 21313, 47736, 41114, 22391, 21979, 48172, 47766, 136, 29, 21173, 47927, 48078, 8979, 50483, 38756, 30131, 38255, 44678, 46269, 379, 29 ]
[ true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, false, false, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, false, false, true, true, true, false, true, true, true, true, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, false, false, true, true, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, true, true, true, false, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,287
Mind Map Challenges and selection The first tool I use is Visualization, to solve the problems I often face on campus is mind mapping. With this approach, I was able to solve various difficulties I faced, such as finding suitable materials, using appropriate colors to the appearance that would be shown. Then this approach also makes it easier for me as a designer to find alternative paths from a problem that I often face with my lecturers and groups, in my current project, namely making a standing dask with an ergonomic approach and problem solving that I use is Visualization. Application I started the process by separating some elements first such as appearance, size, user, color, so that the expected results can be more satisfactory. In this “standing desk with an ergonomic approach” project, I promote the kindness of workers when using a desk so that work attitudes can be better and increase work productivity. Currently I am still waiting for the results of interviews from several sources to complete this project because the problems I face are still quite a lot and this Visualization really helped me in this regard. Insights & Approach Observations were made on humans, the environment, machines, equipment and raw materials used for the production process because they all interacted with each other, thus requiring an understanding of humans and the work facilities they use. Work with a heavy load and the design of work facilities that are not ergonomic result in excessive exertion, also the wrong work posture can cause discomfort at work, this results in complaints and early fatigue. Because I found that this project still has many things that need to be followed up, I apply that Visualization as the best solution for this project.
[ 11598, 11185, 29, 4809, 19816, 44395, 29, 16951, 29894, 48249, 8979, 49728, 34389, 18008, 136, 48172, 45480, 47736, 40958, 8979, 38198, 29388, 38255, 22387, 34389, 29, 36689, 36034, 379, 18402, 47927, 20129, 136, 8979, 50483, 18724, 48172, 45480, 49912, 26596, 8979, 29393, 136, 46716, 20375, 29, 29843, 46765, 36181, 136, 49766, 20154, 23697, 48172, 47736, 20032, 47725, 51125, 21124, 44845, 379, 29, 16969, 47927, 20129, 19626, 35893, 34434, 27709, 30212, 36247, 20375, 18675, 26251, 48172, 29838, 19638, 39301, 29, 30525, 18675, 40942, 47725, 8979, 38198, 29388, 50912, 37366, 35180, 19816, 31366, 136, 33108, 37366, 25372, 41145, 136, 37417, 29, 35897, 18675, 46002, 25568, 50912, 19757, 28616, 20129, 19816, 40942, 45489, 47725, 8979, 49728, 34389, 18008, 379, 29, 3032, 29, 8979, 46025, 47736, 40988, 22241, 44505, 45494, 27973, 29894, 46716, 20375, 20032, 136, 45089, 136, 49741, 136, 29, 23688, 136, 45345, 47725, 47736, 29087, 43272, 22391, 21124, 37103, 43983, 379, 9285, 47927, 53810, 46002, 26274, 50912, 19757, 28616, 29, 20129, 53811, 41145, 136, 8979, 41183, 47736, 34815, 38131, 51031, 50730, 49766, 18675, 26274, 45345, 47725, 51013, 20620, 29, 22391, 21124, 21361, 19816, 33259, 51013, 41058, 379, 29, 5761, 8979, 19661, 46185, 50395, 30212, 47736, 43272, 38131, 34141, 30525, 44609, 45573, 48172, 29, 23985, 47927, 41145, 21173, 47736, 40958, 8979, 29388, 20234, 46185, 41718, 18675, 35689, 19816, 47927, 18008, 29, 42023, 31845, 36247, 33108, 47927, 42533, 379, 29, 9456, 112, 3056, 29, 12496, 50685, 35814, 38255, 32558, 136, 47736, 28529, 136, 35801, 136, 28583, 19816, 41920, 29, 36181, 49733, 30212, 47736, 41052, 40988, 21173, 47860, 19547, 33951, 50912, 27669, 38622, 136, 48027, 29, 43056, 19757, 49169, 38131, 32558, 19816, 47736, 51013, 29415, 47860, 49728, 379, 18437, 50912, 18675, 31816, 35541, 29, 19816, 47736, 26238, 38131, 51013, 29415, 47725, 20234, 37829, 28616, 43267, 33108, 28941, 29010, 136, 19626, 47736, 29, 51175, 51013, 40429, 22391, 22717, 26814, 20542, 51013, 136, 47927, 43272, 33108, 23975, 19816, 27684, 29583, 379, 29, 3685, 8979, 30367, 47725, 47927, 41145, 46185, 31672, 36019, 47886, 47725, 37530, 48172, 21124, 30158, 49616, 136, 8979, 20083, 47725, 29, 18008, 20375, 47736, 21345, 45464, 30212, 47927, 41145, 379, 29 ]
[ true, false, false, true, true, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, false, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, false, false, false, true, true, false, false, true, true, true, true, false, true, true, false, true, false, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,289
1/2 Reflection - Storytelling Challenge My organization, as any mid-sized company with global presence, depends a lot on projects to get from/implement strategy to operations. However, over the years the set-up of a PMO has not been approved. This put a lot of challenges for qualified project managers to work in a cohesive, organized, structured, supportive & networked manner. The downside of this is that many a times instead of the most qualified Project Manager being assigned; it is the person with capacity or accessibility who is often chosen to lead a project. At the same time my company is open to employee self-initiatives at various levels including forming self-organizing teams (SOTs). One of the possibilities we could see was for a PM Network that could do wonders to bring the PM experience in the company together. With this in mind I decided to think of a way to bring together Project Managers across the group as a networked collective in the absence of corporate PMO. Selection: Storytelling First of all we needed the numerous experienced project managers like me to jump in on this idea and to be able to relate to its need and benefits and come together as a collective and then propose the concept to the top management for their assent. The tool I selected to get the ball rolling was Storytelling. Going through the video of Luis Leon (Week 2 of this course) on Storytelling, I was able to enhance the thought process even better and refine it in a logical manner to make it connect to the challenge at hand. Application I started plotting two lives; 1) that of a project manager in an organization with a PMO and 2) one similar to me and others in my company without a PMO. The stories showcased the different working methodologies and the pros and cons. These two stories then were put together to describe the problem statement. A probable solution that serves a larger purpose in bringing all the PMs in the company together for a structured collaboration was also developed. Then I did a few workshops/interactions with several Project managers to gauge how much they could relate to the problem statement. I worked with a few project managers who were really affected by the current situation. Some of the perspectives and events from their own experiences were really interesting and adding to the cause and even validated the story. So we incorporated these inputs to the story. During the process we also worked on detailing a solution. Several proposals/ideas have also come in which would make it highly possible to reach the desired outcome with the stakeholders and management. These points have been put together and the idea is to put together a mind-map with brings together all the aspects together. Insight Storytelling as a tool certainly hit the right notes during the interactions, when compared to standard approach which is usually the norm. The participants feedback was that the topic, put together in this manner, made it clearer for them to understand and relate to, in a logical and emotional manner. We found that this connect helped in getting more involvement and engagement from the individual stakeholders. The outcome was more than we anticipated with the additions from the participants. This has made the case more valid with a higher chance of success to realize. The story itself has been enhanced by incorporating experiences from the individuals. 2/2 Approach The next step is to get the buy-in from the top management. By following the path of storytelling in an effective manner, I believe to the top management would see the benefits of the initiative that the stakeholders themselves have brought in and take forward this initiative. In addition to the Storytelling, I see that Visualization & Mind mapping tools could be incorporated as we go further to realize this initiative. For similar activities in the future, I would also see the benefit of starting with visualization.
[ 783, 29, 14406, 143, 16274, 29, 4800, 29, 11933, 38527, 136, 20375, 19973, 36610, 143, 45091, 23883, 50912, 31047, 40729, 136, 26133, 18675, 35689, 38255, 41156, 30, 48172, 30966, 30525, 537, 33001, 46353, 48172, 38366, 379, 8912, 136, 38756, 47736, 51247, 47736, 44581, 143, 49616, 38131, 18675, 12895, 30, 31672, 37829, 21197, 20164, 379, 17019, 41554, 18675, 35689, 38131, 22881, 30212, 41596, 41145, 35947, 48172, 51013, 33108, 30, 18675, 23573, 136, 38537, 136, 46460, 136, 46889, 112, 37615, 35990, 379, 16951, 27374, 38131, 47927, 34389, 30, 47725, 36019, 18675, 48105, 33812, 38131, 47736, 37135, 41596, 13801, 11140, 21246, 20463, 2136, 34434, 34389, 47736, 30, 39620, 50912, 22462, 38457, 18845, 50783, 34389, 38198, 23130, 48172, 35109, 18675, 41145, 379, 29, 3248, 47736, 43922, 48078, 37366, 23883, 34389, 38337, 48172, 28160, 44406, 143, 33610, 20542, 49912, 35272, 33201, 30, 30311, 44406, 143, 38541, 47422, 122, 15112, 125, 379, 12588, 38131, 47736, 40384, 50560, 24914, 44335, 50483, 30212, 18675, 12891, 30, 12200, 47725, 24914, 27214, 50985, 48172, 21979, 47736, 12891, 29125, 33108, 47736, 23883, 48191, 379, 18402, 30, 47927, 33108, 36689, 8979, 25713, 48172, 47890, 38131, 18675, 50549, 48172, 21979, 48191, 13801, 11143, 18987, 47736, 31358, 30, 20375, 18675, 37615, 23654, 33108, 47736, 18757, 38131, 24823, 12895, 379, 29, 15538, 2131, 16274, 29, 7694, 38131, 19547, 50560, 37534, 47736, 37946, 29130, 41145, 35947, 35385, 36247, 48172, 34663, 33108, 38255, 47927, 30, 32732, 19816, 48172, 21124, 18724, 48172, 42672, 48172, 34470, 37530, 19816, 21313, 19816, 23735, 48191, 20375, 18675, 23654, 19816, 30, 47797, 41240, 47736, 24120, 48172, 47736, 48283, 35937, 30212, 47756, 20435, 379, 16951, 48249, 8979, 44393, 48172, 30966, 30, 47736, 20982, 43660, 50483, 16274, 379, 8291, 48005, 47736, 50094, 38131, 10826, 10577, 122, 18262, 1125, 38131, 47927, 30, 24986, 125, 38255, 16274, 136, 8979, 50483, 18724, 48172, 28364, 47736, 47956, 40988, 28802, 21361, 19816, 42440, 34434, 30, 33108, 18675, 35606, 35990, 48172, 35884, 34434, 24324, 48172, 47736, 22869, 20542, 31537, 379, 29, 3032, 29, 8979, 46025, 40104, 48876, 35526, 2136, 695, 125, 47725, 38131, 18675, 41145, 35945, 33108, 19757, 38527, 50912, 18675, 12895, 19816, 1125, 125, 30, 38275, 44976, 48172, 36247, 19816, 38623, 33108, 37366, 23883, 50933, 18675, 12895, 379, 16951, 46269, 44835, 47736, 30, 26571, 51043, 36539, 19816, 47736, 41265, 19816, 24350, 379, 16992, 48876, 46269, 47797, 50685, 41554, 30, 48191, 48172, 26210, 47736, 40942, 46051, 379, 2145, 40930, 45464, 47725, 44548, 18675, 35007, 41525, 30, 33108, 21981, 19547, 47736, 12901, 33108, 47736, 23883, 48191, 30212, 18675, 46460, 23610, 50483, 19626, 30, 26386, 379, 16969, 8979, 26531, 18675, 29718, 51068, 537, 33955, 50912, 44609, 13801, 35947, 48172, 30833, 30, 32234, 37235, 47860, 24914, 42672, 48172, 47736, 40942, 46051, 379, 8979, 51028, 50912, 18675, 29718, 41145, 35947, 30, 50783, 50685, 42023, 19284, 22241, 47736, 25372, 45074, 379, 29, 15982, 38131, 47736, 39671, 19816, 28809, 30525, 47756, 38910, 29132, 50685, 42023, 34002, 19816, 30, 19086, 48172, 47736, 22717, 19816, 28802, 49848, 47736, 46282, 379, 15931, 50560, 33249, 47848, 33695, 48172, 47736, 30, 46282, 379, 6595, 47736, 40988, 50560, 19626, 51028, 38255, 26315, 18675, 45464, 379, 15643, 41239, 537, 32749, 30, 31705, 19626, 23735, 33108, 50745, 51125, 35884, 34434, 31946, 40389, 48172, 41932, 47736, 26269, 38664, 50912, 30, 47736, 45960, 19816, 35937, 379, 16992, 40172, 31705, 21197, 41554, 48191, 19816, 47736, 32732, 34389, 48172, 30, 41554, 48191, 18675, 36689, 143, 36021, 50912, 21982, 48191, 19547, 47736, 20406, 48191, 379, 29, 9448, 29, 16274, 20375, 18675, 48249, 22825, 32017, 47736, 43539, 37846, 27594, 47736, 33955, 136, 50730, 23898, 48172, 30, 45990, 20129, 50745, 34389, 49775, 47736, 37804, 379, 16951, 39195, 29654, 50483, 47725, 47736, 48286, 136, 30, 41554, 48191, 33108, 47927, 35990, 136, 35814, 34434, 23325, 30212, 47766, 48172, 49164, 19816, 42672, 48172, 136, 33108, 18675, 35606, 30, 19816, 28097, 35990, 379, 18238, 30367, 47725, 47927, 24324, 31845, 33108, 30977, 37103, 34320, 19816, 30, 28334, 30525, 47736, 33357, 45960, 379, 29, 16951, 38664, 50483, 37103, 47714, 50560, 19937, 50912, 47736, 19091, 30525, 47736, 39195, 379, 17019, 31672, 30, 35814, 47736, 22605, 37103, 49845, 50912, 18675, 31935, 22898, 38131, 46695, 48172, 42016, 379, 16951, 46282, 34474, 31672, 30, 21197, 28365, 22241, 33251, 29132, 30525, 47736, 33370, 379, 29, 1199, 29, 3056, 29, 16951, 37667, 46134, 34389, 48172, 30966, 47736, 22225, 143, 33108, 30525, 47736, 48283, 35937, 379, 4197, 30162, 47736, 39293, 38131, 30, 46304, 33108, 19757, 27850, 35990, 136, 8979, 21259, 48172, 47736, 48283, 35937, 51125, 44335, 47736, 21313, 30, 38131, 47736, 33609, 47725, 47736, 45960, 47794, 31705, 22033, 33108, 19816, 47257, 30349, 47927, 30, 33609, 379, 9285, 19088, 48172, 47736, 16274, 136, 8979, 44335, 47725, 18008, 112, 11598, 36034, 48264, 24914, 30, 21124, 33249, 20375, 50560, 31079, 30676, 48172, 42016, 47927, 33609, 379, 7788, 44976, 19014, 33108, 47736, 30702, 136, 8979, 30, 51125, 19626, 44335, 47736, 21309, 38131, 46030, 50912, 50228, 379, 29 ]
[ false, false, true, true, false, false, false, false, true, false, true, true, true, false, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, false, false, true, true, true, false, true, false, true, true, true, true, true, false, false, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, false, true, false, false, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, false, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, false, false, false, false, false, true, true, true, true, true, true, true, false, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,292
Reflection -Mind Mapping Challenge: I am working with an distribution company , which deals in large numbers of IT and Non IT Product sales in channel , Which includes the involvement of vendor and dealers of IT sector. In my region we have assigned a new project for new product , for which we are not getting a good market share in comparison to our competitor ,hardly reach 10% of the market share for this first QTR now we have the challenge to increase the market share including revenue growth in consideration for the region. Selection : We used design thinking approach for the solution and used Mind Mapping Tool to get the loop hole where we are lacking and what will be the appropriate solution for same. Application : As we were having a larger number of Partner data to compile with. Firstly we selected the dealers work with this new product .We have divided our task within our team and approached our dealer segment with a set of questions , that what all issues they are facing to start working with us for this product and what is the reason to inclined towards the competitor and why they are not placing the orders to us and what concern they needed from our side and to know the Mind set of Dealers . Insights : As a result we have come up with number of issues which are in our dealers mind and now we have to approach them accordingly. Which undoubtedly provided us a better way to think from Dealer prospect and helped us to grab the newly generated leads and orders . which gradually increased our market share and also helped us with increased revenue as the result helped us in improving our customer relationship too. Issues which dealers pointed are as they are not satisfied with the response time , Some are still not aware that we are also dealing with this product , some says that vendor always referred to buy from your competitor , one says that we are getting better pricing from competitor. Some shows the availability issues of stock with us and some has the issues with our logistic department .Considering all we improved our response time by setting out the TAT of response and managed our inventory as per the dealer requirement , increased our calls and visit to dealers, included our regional Vendor also in discussion to aligned this deal with us. Approach : This experience made me to use this approach or other design thinking tools to handle out my upcoming challenges or projects to grow my working skills and company tasks
[ 14406, 222, 11194, 29, 4800, 2131, 29, 8979, 19661, 51043, 50912, 19757, 27124, 23883, 30, 136, 50745, 25648, 33108, 35003, 37937, 38131, 9136, 19816, 12280, 9136, 13766, 30, 43891, 33108, 22920, 136, 18333, 33199, 47736, 34320, 38131, 49958, 19816, 25642, 38131, 9136, 44317, 379, 9285, 37366, 42547, 30, 50560, 31705, 20463, 18675, 37641, 41145, 30212, 37641, 41043, 136, 30212, 50745, 50560, 20234, 37829, 30977, 18675, 31108, 36082, 44664, 30, 33108, 23902, 48172, 30, 38645, 23953, 136, 31633, 41932, 790, 111, 38131, 47736, 36082, 44664, 30212, 47927, 29894, 13976, 37898, 50560, 30, 31705, 47736, 22869, 48172, 33259, 47736, 36082, 44664, 33201, 43399, 31378, 33108, 24391, 30212, 47736, 30, 42547, 379, 29, 15538, 2131, 29, 18238, 49733, 26238, 47899, 20129, 30212, 47736, 45464, 19816, 49733, 11598, 11194, 17149, 48172, 30966, 47736, 35661, 32056, 30, 50735, 50560, 20234, 34931, 19816, 50709, 50840, 21124, 47736, 20154, 45464, 30212, 43922, 379, 29, 3032, 2131, 29, 3168, 50560, 50685, 31712, 18675, 35007, 37934, 38131, 13127, 25570, 48172, 23961, 50912, 379, 7697, 50560, 44393, 47736, 25642, 29, 51013, 50912, 47927, 37641, 41043, 484, 31705, 27180, 38645, 47345, 50927, 38645, 47407, 19816, 20138, 38645, 25641, 29, 44362, 50912, 18675, 44581, 38131, 41678, 136, 47725, 50709, 19547, 34424, 47860, 20234, 29417, 48172, 46021, 51043, 50912, 49717, 30212, 47927, 29, 41043, 19816, 50709, 34389, 47736, 42058, 48172, 33194, 48357, 47736, 23953, 19816, 50802, 47860, 20234, 37829, 39973, 47736, 29, 38488, 48172, 49717, 19816, 50709, 24140, 47860, 37534, 30525, 38645, 44895, 19816, 48172, 34862, 47736, 11598, 44581, 38131, 6028, 379, 29, 9456, 2131, 29, 3168, 18675, 43267, 30, 50560, 31705, 23735, 49616, 50912, 37934, 38131, 34424, 50745, 20234, 33108, 38645, 25642, 36689, 19816, 37898, 50560, 31705, 30, 48172, 20129, 47766, 18890, 379, 18333, 49227, 41348, 49717, 18675, 21361, 50549, 48172, 47890, 30525, 6027, 30, 41272, 19816, 31845, 49717, 48172, 31145, 47736, 37652, 30885, 35118, 19816, 38488, 379, 50745, 31165, 33261, 30, 38645, 36082, 44664, 19816, 19626, 31845, 49717, 50912, 33261, 43399, 20375, 47736, 43267, 31845, 49717, 33108, 33093, 33, 38645, 25413, 42682, 48243, 379, 29, 9677, 50745, 25642, 40166, 20234, 20375, 47860, 20234, 37829, 43986, 50912, 47736, 43208, 48078, 136, 15982, 20234, 46185, 37829, 30, 20830, 47725, 50560, 20234, 19626, 25645, 50912, 47927, 41043, 136, 45494, 44021, 47725, 49958, 19657, 42431, 48172, 22225, 30, 30525, 51280, 23953, 136, 38275, 44021, 47725, 50560, 20234, 30977, 21361, 40837, 30525, 23953, 379, 15982, 44847, 47736, 30, 20773, 34424, 38131, 46217, 50912, 49717, 19816, 45494, 31672, 47736, 34424, 50912, 38645, 35616, 26114, 416, 30, 19547, 50560, 33083, 38645, 43208, 48078, 22241, 44587, 38654, 47736, 16582, 38131, 43208, 19816, 35936, 38645, 34255, 20375, 30, 39494, 47736, 25641, 43048, 136, 33261, 38645, 22347, 19816, 50200, 48172, 25642, 136, 33198, 38645, 42549, 17867, 30, 19626, 33108, 26890, 48172, 19532, 47927, 25640, 50912, 49717, 379, 29, 3056, 2131, 29, 17019, 29125, 30, 35814, 36247, 48172, 49728, 47927, 20129, 38457, 38622, 26238, 47899, 48264, 48172, 31558, 38654, 37366, 30, 49623, 22881, 38457, 41156, 48172, 31372, 37366, 51043, 45145, 19816, 23883, 47352, 29 ]
[ true, true, false, false, false, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, false, true, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,302
Storytelling Challenge: As a helmet company, I had a so much competition and there so many helmets company with experience and customers or users so that my idea is same as other helmet companies but modified with sensors in the helmet. With all sensors I came with the new product for the users and to build empathy towards their problems. Application: We should have a connection between customers and products. Human needs security in our product we which make them feel good and comfortable. We need to fulfil consumers demand. People want to meet their high expectations in our product so advertisers need to implement these needs. our company has launched a smart helmet product that allow real men and bike riders share their stories through videos and how new helmet product can save them. Insight Our team designed and tested our solutions with the prototype through the feedback form the prototype process we improve our product and design to meet user needs Approach: At first our team need to implement to the bike riders and racers through sponsoring and then I should expend it to normal two wheelers which they can but in online and offline retailers.
[ 16274, 29, 4800, 2131, 29, 3168, 18675, 31841, 23883, 136, 8979, 31487, 18675, 45345, 37235, 23946, 19816, 29, 47819, 45345, 36019, 31842, 23883, 50912, 29125, 19816, 29, 25418, 38457, 49750, 45345, 47725, 37366, 32732, 34389, 43922, 20375, 38622, 31841, 29, 23879, 22214, 36976, 50912, 44488, 33108, 47736, 31841, 379, 18402, 29, 19547, 44488, 8979, 22364, 50912, 47736, 37641, 41043, 30, 30212, 47736, 49750, 19816, 48172, 29, 22093, 28127, 48357, 47756, 40958, 379, 29, 3032, 2131, 29, 18238, 44820, 31705, 18675, 24329, 21370, 25418, 19816, 29, 41064, 379, 8933, 37546, 44327, 33108, 38645, 41043, 50560, 50745, 29, 35884, 47766, 29662, 31108, 19816, 23750, 379, 18238, 37530, 48172, 30592, 29, 24500, 26002, 379, 13227, 50440, 48172, 36355, 47756, 31933, 29, 29084, 33108, 38645, 41043, 45345, 19230, 37530, 48172, 29, 33001, 47848, 37546, 379, 38645, 23883, 31672, 35052, 18675, 45265, 29, 31841, 41043, 47725, 19583, 41989, 36417, 19816, 21417, 43525, 44664, 29, 47756, 46269, 48005, 50108, 19816, 32234, 37641, 31841, 41043, 29, 22391, 44003, 47766, 379, 29, 9448, 29, 12716, 47407, 26249, 19816, 47676, 38645, 45471, 50912, 47736, 29, 41316, 48005, 47736, 29654, 30285, 47736, 41316, 29, 40988, 50560, 33082, 38645, 41043, 19816, 26238, 30, 48172, 36355, 49741, 29, 37546, 29, 3056, 2131, 29, 3248, 29894, 38645, 47407, 37530, 48172, 33001, 48172, 47736, 21417, 43525, 19816, 29, 41752, 48005, 45807, 19816, 47797, 8979, 44820, 29106, 34434, 48172, 29, 37805, 48876, 50727, 50745, 47860, 22391, 22214, 33108, 38299, 19816, 29, 38180, 43289, 379, 29 ]
[ false, false, false, false, false, true, true, true, false, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, true, true, false, false, false, false, false, false, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, false, true, true, true, true, false, false, true, false, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, false, true, true, false, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, false, false, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, true, true, false, false, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, false, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,304
Example Reflection – Storytelling challenge and selection story telling is a great tool that i use all time.story telling is used to create a empathy betweeen product and coust mer.story telling helps the people to get insipired.i live in a place where senior citizens and handicapped persons live the story helped them alot to get inspired they share stories and make others happy.storytelling is greattool that can create empathy ,love,trust and also get ins pire other people the leaders will use storytelling to connect with the people and fill their minds with their ideas using storytelling too l. I share stories of my life in order to help them visualize a state ofindependence, I use their feedback against the context of my story to ascertain their goals, andsometimes we use stories to better understand their interests and thought processes. I use thisinforma tion to develop different strategies to try and find a way that works for them to gain moreindependence in the areas they find lacking in their lives Application story telling used in many areas or sectors in organizations they use storytelling to connect their employees with th e company to create a story their we should make a character that connect to your audience.the companies use this tool to create a empathy between product and the coustmer.for example back from my days in school some people come with products to sell by telling a story that this products sre created by handicapped childern by buying this products the handicapped people will be benfit ed the make a empathy by saying handicapped and they say if you buy this product it will help them. Insight & Approach Well, wow, that was an eye-opener. Her mother was a calm presence and doing very well. Clearly it was time for me to open up with my story. I told her how scary it was when my father had his brain aneurysm in front of me and how I had to get him to the hospital and how difficult and scary that all was. I shared how he recovered well, and then tied us together, by noting how she and I both have parents who survived brain aneurysms. This worked really well. She really needed individual attention for that brief time, and she ended up with that and a true support. She calmed down, her mother, who had become worried about her, calmed down, and everyone around them calmed down. Peace reigned again in our little shelter. So I told this story to the agency, and I think it had a big impact on people there. The policies are being reevaluated and the caseworkers are going through new training. Sometimes a little story can do a lot of good. This course made me see this as a tool in a new way. When I've done it before it was really "ad hoc," but now I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them. I have a design background, but I ended up as an entrepreneur in business. I had no idea this would ever be considered an asset, but I am so very grateful that it is!
[ 7215, 14406, 53794, 16274, 33, 22869, 19816, 44395, 41, 46282, 47553, 34389, 18675, 31269, 48249, 47725, 32675, 49728, 19547, 48082, 47553, 34389, 49733, 48172, 25110, 18675, 28127, 21369, 41043, 19816, 25014, 36457, 47553, 35, 31857, 47736, 39478, 48172, 30966, 33756, 35517, 33108, 18675, 39964, 50735, 44453, 23227, 19816, 31553, 39658, 35517, 47736, 46282, 31845, 30, 47766, 19611, 48172, 30966, 33783, 33, 47860, 44664, 46269, 19816, 35884, 38623, 31617, 34389, 31276, 47725, 22391, 25110, 28127, 136, 35704, 136, 48751, 19816, 19626, 30966, 33708, 39935, 38622, 39478, 33, 47736, 35115, 50840, 49728, 46304, 30, 48172, 24324, 50912, 47736, 39478, 19816, 29790, 47756, 36705, 50912, 47756, 32749, 49766, 46304, 48243, 34899, 43, 8979, 44664, 46269, 38131, 37366, 35330, 33108, 38484, 48172, 31843, 47766, 50237, 18675, 46046, 38194, 136, 8979, 49728, 47756, 29654, 19352, 47736, 30, 24563, 38131, 37366, 46282, 48172, 20382, 35, 47756, 31085, 136, 19828, 50560, 49728, 46269, 48172, 21361, 49164, 47756, 34007, 19816, 47956, 40997, 379, 8979, 49728, 47930, 48136, 48172, 26383, 26571, 37, 46345, 48172, 48769, 19816, 29838, 18675, 50549, 47725, 51057, 30212, 47766, 48172, 30731, 37106, 33108, 47736, 20239, 47860, 29838, 34931, 33108, 47756, 30, 35526, 41, 3032, 43, 46282, 47553, 49733, 33108, 36019, 20239, 38457, 44318, 33108, 38532, 47860, 49728, 46304, 48172, 24324, 47756, 28161, 50912, 47708, 27638, 23883, 33, 48172, 25110, 18675, 46282, 47756, 50560, 44820, 35884, 18675, 22940, 47725, 24324, 48172, 51280, 20660, 23879, 49728, 47927, 48249, 48172, 25110, 30, 18675, 28127, 33, 21370, 41043, 19816, 47736, 25015, 28896, 20893, 30525, 37366, 25612, 33108, 44129, 45494, 39478, 23735, 50912, 41064, 48172, 44418, 30, 22241, 47553, 18675, 46282, 33, 47725, 47927, 41064, 45891, 25112, 22241, 31553, 23066, 22241, 22232, 47927, 41064, 47736, 31553, 39478, 50840, 21124, 21328, 27786, 47736, 35884, 18675, 33, 28127, 22241, 44019, 31553, 19816, 47860, 44018, 32816, 51273, 22225, 47927, 41043, 34434, 50840, 31843, 47766, 379, 41, 9448, 112, 3056, 41, 18278, 136, 51131, 136, 47725, 50483, 19757, 29333, 143, 38341, 379, 8747, 37147, 50483, 18675, 22350, 40729, 19816, 27252, 50038, 50667, 379, 5056, 34434, 50483, 33, 48078, 30212, 36247, 48172, 38337, 49616, 50912, 37366, 46282, 379, 8979, 48212, 31873, 32234, 44073, 34434, 50483, 50730, 37366, 29577, 31487, 32001, 21849, 33, 19840, 33108, 30530, 38131, 36247, 19816, 32234, 8979, 31487, 48172, 30966, 31962, 48172, 47736, 32182, 19816, 32234, 26593, 19816, 44073, 47725, 19547, 33, 50483, 379, 8979, 44668, 32234, 31726, 42270, 50667, 136, 19816, 47797, 48051, 49717, 48191, 136, 22241, 37869, 32234, 44697, 19816, 8979, 21781, 31705, 33, 39157, 50783, 46968, 21849, 19841, 379, 17019, 51028, 42023, 50667, 379, 15694, 42023, 37534, 33357, 20609, 33, 30212, 47725, 21958, 48078, 136, 19816, 44697, 28278, 49616, 50912, 47725, 19816, 18675, 48735, 46883, 379, 15694, 22351, 27356, 136, 31873, 37147, 136, 50783, 33, 31487, 21174, 51101, 18744, 31873, 136, 22351, 27356, 136, 19816, 28831, 20290, 47766, 22351, 27356, 379, 13197, 42611, 33, 19349, 33108, 38645, 35513, 44722, 379, 33, 15931, 8979, 48212, 47927, 46282, 48172, 47736, 19364, 136, 19816, 8979, 47890, 34434, 31487, 18675, 21411, 32952, 38255, 39478, 47819, 379, 16951, 40193, 20234, 21246, 33, 42399, 19816, 47736, 22614, 20234, 31096, 48005, 37641, 48447, 379, 15992, 18675, 35513, 46282, 22391, 27214, 18675, 35689, 38131, 33, 31108, 379, 33, 17019, 24986, 35814, 36247, 44335, 47927, 20375, 18675, 48249, 33108, 18675, 37641, 50549, 379, 18325, 8979, 121, 27290, 34434, 21207, 34434, 50483, 42023, 106, 19053, 32040, 136, 106, 22214, 35, 37898, 8979, 22391, 40688, 19437, 19816, 47890, 38131, 46269, 47725, 50840, 20476, 36247, 33108, 40742, 37366, 32749, 19816, 21345, 33, 32852, 47766, 379, 33, 8979, 31705, 18675, 26238, 20906, 136, 22214, 8979, 28278, 49616, 20375, 19757, 28494, 33108, 22188, 379, 8979, 31487, 37724, 32732, 47927, 51125, 28821, 33, 21124, 24394, 19757, 20457, 136, 22214, 8979, 19661, 45345, 50038, 31241, 47725, 34434, 34389, 105, 29 ]
[ true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, false, false, true, false, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, false, true, true, false, true, true, true, true, false, true, true, false, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, true, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,307
Storytelling Challenge: I work in an NGO in Bangladesh that works for the homeless and impoverished people of the country. In the wake of the recent events, the Rohingya refugee crisis in Bangladesh, our organisation was tasked by the UNHCR with making the refugees acquainted and comfortable with the rehabilitation process so that the can return as soon as the violence settles down in Myanmar and it becomes safe for the to return. Most of the refugees were pretty reluctant to move back to their country in fear of persecution. It was our job to overcome this challenge. Selection: Empathy between client and service provider is one of the fundamental qualities of design thinking. In conditions as delicate as this empathy is a must for building connection with the client. Storytelling is a great tool that lets the service provider and clients connect emotionally as it puts the human beings and the stories front and centre thus taking the listener along the journey. Most of our clients were refugees whose lives were scarred by the inhuman persecution of the Burmese army. To help them open up and share concerns I chose storytelling tool as it seemed the only tool capable of overcoming the challenge. Application: When I started working with the refugees I really wanted to connect with them. I wanted to put myself in their shoes so that I could asses their emotional state effectively. Nothing brings people together more than stories. It gives people a sense of purpose. For them to open up I shared a story of my grandparents with them. During the Liberation war of Bangladesh my grandparents along with my father fled to India to seek refugee and save themselves from the persecution of Pakistani army. While staying in the refugee camp they realized that they can not stay in the camps for long. Though how hard it may be they must return to their country or else they will never have a land to call their own, they will never have the basic human rights, their children will never receive proper education ultimately they will fall behind in the race of life. So when the war ended they returned to Bangladesh and started the work of rebuilding a war torn nation. Hearing my story they finally began to open up and tell us the stories of thei lives and the horrors that they have faced. They started to voice their concerns and conditions of their rehabilitation. Which made it easy for the diplomats to carry out the discussions of the rehabilitation policy with the foreign officials of Myanmar. I could sense that they were slowly warming upto the idea of returning to Myanmar. Insight & Approach: When I finished telling my story they began to understand how much they and their children are missing out in life by being stuck in a refugee camp. They realized that for the sake of their future generations they must return to their lands and start rebuilding it. Though it was a lengthy process I could finally see some changes of mind among the refugee which many deemed impossible. Thus storytelling accomplished a task which many conventional methods failed to do. I used storytelling without even knowing anything about this tool. After this course I think I'll be able to use this tool more effectively.
[ 16274, 29, 4800, 2131, 30, 8979, 51013, 33108, 19757, 11995, 33108, 3607, 47725, 51057, 30212, 47736, 32081, 19816, 33060, 30, 39478, 38131, 47736, 24967, 379, 9285, 47736, 50403, 38131, 47736, 42137, 28809, 136, 47736, 14815, 42510, 25187, 33108, 30, 3607, 136, 38645, 38511, 50483, 47347, 22241, 47736, 17455, 50912, 35897, 47736, 42511, 18972, 30, 19816, 23750, 50912, 47736, 42598, 40988, 45345, 47725, 47736, 22391, 43359, 20375, 45528, 20375, 47736, 50151, 30, 44593, 27356, 33108, 11937, 19816, 34434, 21175, 43859, 30212, 47736, 48172, 43359, 379, 11834, 38131, 47736, 42511, 50685, 30, 40798, 42764, 48172, 37211, 20893, 48172, 47756, 24967, 33108, 29621, 38131, 39607, 379, 9685, 50483, 38645, 34563, 48172, 30, 38772, 47927, 22869, 379, 29, 15538, 2131, 6955, 21370, 23354, 19816, 44549, 41351, 34389, 38275, 38131, 47736, 30635, 41605, 38131, 30, 26238, 47899, 379, 9285, 24198, 20375, 25953, 20375, 47927, 28127, 34389, 18675, 37344, 30212, 22098, 24329, 50912, 30, 47736, 23354, 379, 16274, 34389, 18675, 31269, 48249, 47725, 35260, 47736, 44549, 41351, 19816, 23367, 24324, 30, 28100, 20375, 34434, 41556, 47736, 32535, 21248, 19816, 47736, 46269, 30530, 19816, 22800, 48027, 47266, 47736, 30, 35476, 19605, 47736, 34615, 379, 11834, 38131, 38645, 23367, 50685, 42511, 50801, 35526, 50685, 44070, 22241, 47736, 30, 33586, 39607, 38131, 47736, 4162, 20280, 379, 17108, 31843, 47766, 38337, 49616, 19816, 44664, 30, 24143, 8979, 23128, 30, 46304, 48249, 20375, 34434, 44351, 47736, 38300, 48249, 22454, 38131, 38775, 47736, 22869, 379, 29, 3032, 2131, 18325, 8979, 46025, 51043, 50912, 47736, 42511, 8979, 42023, 50441, 48172, 24324, 50912, 47766, 379, 8979, 30, 50441, 48172, 41554, 37373, 33108, 47756, 44770, 45345, 47725, 8979, 24914, 20445, 47756, 28097, 46046, 27851, 379, 30, 12317, 21982, 39478, 48191, 37103, 47714, 46269, 379, 9685, 31020, 39478, 18675, 44463, 38131, 41525, 379, 7788, 47766, 30, 48172, 38337, 49616, 8979, 44668, 18675, 46282, 38131, 37366, 31197, 50912, 47766, 379, 6595, 47736, 10617, 50446, 38131, 30, 3607, 37366, 31197, 19605, 50912, 37366, 29577, 29985, 48172, 9340, 48172, 44343, 42510, 19816, 44003, 30, 47794, 30525, 47736, 39607, 38131, 13030, 20280, 379, 18336, 46092, 33108, 47736, 42510, 22368, 47860, 30, 42017, 47725, 47860, 22391, 37829, 46088, 33108, 47736, 22386, 30212, 35635, 379, 17030, 32234, 31624, 34434, 36236, 21124, 47860, 37344, 30, 43359, 48172, 47756, 24967, 38457, 28013, 47860, 50840, 37638, 31705, 18675, 34969, 48172, 22335, 47756, 38910, 136, 47860, 50840, 37638, 31705, 30, 47736, 21086, 32535, 43545, 136, 47756, 23069, 50840, 37638, 42131, 41223, 27818, 48941, 47860, 50840, 30, 29477, 21241, 33108, 47736, 41747, 38131, 35330, 379, 15931, 50730, 47736, 50446, 28278, 47860, 43360, 48172, 3607, 19816, 46025, 30, 47736, 51013, 38131, 42110, 18675, 50446, 48306, 37457, 379, 8700, 37366, 46282, 47860, 29824, 21213, 48172, 38337, 49616, 19816, 30, 47549, 49717, 47736, 46269, 38131, 47753, 35526, 19816, 47736, 32173, 47725, 47860, 31705, 29393, 379, 16997, 46025, 48172, 50304, 47756, 30, 24143, 19816, 24198, 38131, 47756, 42598, 379, 18333, 35814, 34434, 27719, 30212, 47736, 26703, 48172, 22575, 30, 38654, 47736, 26891, 38131, 47736, 42598, 40195, 50912, 47736, 30244, 38176, 38131, 11937, 379, 8979, 24914, 30, 44463, 47725, 47860, 50685, 45247, 50462, 49685, 47736, 32732, 38131, 43363, 48172, 11937, 379, 29, 9448, 112, 3056, 2131, 30, 18325, 8979, 29861, 47553, 37366, 46282, 47860, 21213, 48172, 49164, 30, 32234, 37235, 30, 47860, 19816, 47756, 23069, 20234, 36846, 38654, 33108, 35330, 22241, 21246, 46478, 33108, 18675, 42510, 22368, 379, 16997, 42017, 30, 47725, 30212, 47736, 43877, 38131, 47756, 30702, 30890, 47860, 37344, 43359, 48172, 47756, 34982, 19816, 46021, 42110, 29, 34434, 379, 17030, 34434, 50483, 18675, 35233, 40988, 8979, 24914, 29824, 44335, 45494, 22915, 38131, 36689, 19729, 47736, 42510, 30, 50745, 36019, 25807, 33059, 379, 17050, 46304, 18881, 18675, 47345, 50745, 36019, 30, 24665, 36542, 29449, 48172, 27214, 379, 29, 8979, 49733, 46304, 50933, 28802, 34865, 19979, 18744, 47927, 48249, 379, 2636, 47927, 24986, 8979, 47890, 8979, 117, 21124, 30, 18724, 48172, 49728, 47927, 48249, 37103, 27851, 379, 29 ]
[ false, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,310
Visualization Challenge and Selection I was a leader of project control team in an oil and gas plant project. One of the main tasks was to perform the change management. The change management is that something added or deleted from the original scope of the work, and the relevant compensation shall be proposed by the contractor for the approval by the client. In the process of this change management, my team had to prepare the justification and supporting documents while coordinating with other related EPC (engineering, procurement and construction) teams within the project. By the nature of the EPC plant project, the teams involved in the change management had various professional/engineering backgrounds and experiences. For a successful change management, my team had to communicate and gather all available information and data at such an extensive level in a limited time and resources. Therefore, I realized that the conventional approach by simply requesting the info and data from other teams would not make the output that we needed. I needed something simple and common visualization to make the other teams to understand and tie them together on what we wanted in this change management. Application While my team sitting in a meeting room, I started by listing items what might be required for a successful change management. I listed Strategy –How we will do this? What the other teams can provide? Networking – How we will make a channel with the client from working level to the top management? How we will make an inter-discipline communication with the client? What will their roles and responsibility? Item Management – How we will efficiently log and manage all the information and data from other teams and the client? How we will categorize to build-up a case for a successful change management? From these three items, we were making simple graphics. Strategy shall have Approach / Documentation / Concentration / Coordination. Approach can be categorized Argument / Negotiation / Cooperation. Under normal circumstances Argument always shall be avoided with the client. Negotiation is not recommended since normally there are winner and loser. Cooperation is our stance with the client while proposing them win- win solution for the change management. Documentation is the back-bone of the change management. We need to make the Documentation up to the level the client fully satisfies. At the end of the day, a successful change management is what the client satisfies and approves, not we satisfy by winning over the client. Concentration is required since there are always limited time resources. If some information and data is not up to level to make a case, we need to discard those with hesitation. Over a week of period, our team exercised the visualization of the change management. We progressively went into the details of the Networking and Item Management in a similar manner that we did for the Strategy. Although this visualization process was for the other teams with various engineering professions and experiences, throughout the visualization process, our team could acquire the better understanding of the change management and build up the confidence how to proceed and deal with unexpected situations in the process of the change management. Also, after we shared this with the other teams, we could have shortened the time for preparing the Documentation, and exceeded our anticipated targets in terms of cost with the client via the structured Networking and efficient Item Management. Insight & Approach What I have learned from conducting this visualization exercise is the simplicity in the details. To include all insights from the various teams and work groups, we shall embrace the details, but those details shall be visualized, using graphics in this case, to be more accessible. I have learned several things throughout this process – things that will help me in the future, as I make my way through the future projects.
[ 18008, 29, 4800, 19816, 15538, 29, 8979, 50483, 18675, 35111, 38131, 41145, 24642, 47407, 33108, 19757, 38218, 19816, 30805, 40011, 41145, 379, 12588, 29, 38131, 47736, 35856, 47352, 50483, 48172, 39532, 47736, 22903, 35937, 379, 16951, 22903, 30, 35937, 34389, 47725, 45506, 19079, 38457, 25940, 30525, 47736, 38561, 44165, 38131, 47736, 30, 51013, 136, 19816, 47736, 42720, 23931, 44647, 21124, 41241, 22241, 47736, 24606, 30212, 47736, 30, 20161, 22241, 47736, 23354, 379, 9285, 47736, 40988, 38131, 47927, 22903, 35937, 136, 37366, 47407, 31487, 30, 48172, 40688, 47736, 34690, 19816, 46888, 27239, 50753, 24770, 50912, 30, 38622, 42673, 6692, 122, 28349, 136, 41023, 19816, 24466, 125, 47422, 50927, 47736, 30, 41145, 379, 4197, 47736, 37473, 38131, 47736, 6692, 40011, 41145, 136, 47736, 47422, 34319, 33108, 47736, 22903, 30, 35937, 31487, 49912, 41076, 537, 28349, 20907, 19816, 29132, 379, 30, 7788, 18675, 46699, 22903, 35937, 136, 37366, 47407, 31487, 48172, 23842, 19816, 30825, 30, 19547, 20774, 33508, 19816, 25570, 20542, 46716, 19757, 29264, 35268, 33108, 18675, 35416, 48078, 30, 19816, 43177, 379, 16986, 136, 8979, 42017, 47725, 47736, 24665, 20129, 22241, 45004, 30, 43038, 47736, 33485, 19816, 25570, 30525, 38622, 47422, 51125, 37829, 35884, 47736, 38712, 47725, 30, 50560, 37534, 379, 8979, 37534, 45506, 44986, 19816, 23819, 50228, 48172, 35884, 47736, 30, 38622, 47422, 48172, 49164, 19816, 48050, 47766, 48191, 38255, 50709, 50560, 50441, 33108, 47927, 30, 22903, 35937, 379, 29, 3032, 29, 18336, 37366, 47407, 45065, 33108, 18675, 36357, 43678, 136, 8979, 46025, 22241, 35483, 34450, 50709, 29, 36641, 21124, 43046, 30212, 18675, 46699, 22903, 35937, 379, 8979, 35473, 16295, 53794, 8911, 30, 50560, 50840, 27214, 47927, 2142, 18305, 47736, 38622, 47422, 22391, 41347, 2142, 12201, 53794, 8911, 50560, 50840, 30, 35884, 18675, 22920, 50912, 47736, 23354, 30525, 51043, 35268, 48172, 47736, 48283, 35937, 2142, 8911, 30, 50560, 50840, 35884, 19757, 33945, 143, 26801, 23847, 50912, 47736, 23354, 2142, 18305, 50840, 47756, 30, 43654, 19816, 43212, 2142, 9692, 11138, 53794, 8911, 50560, 50840, 27867, 35601, 19816, 30, 35932, 19547, 47736, 33508, 19816, 25570, 30525, 38622, 47422, 19816, 47736, 23354, 2142, 8911, 50560, 30, 50840, 22686, 48172, 22093, 143, 49616, 18675, 22605, 30212, 18675, 46699, 22903, 35937, 2142, 7913, 30, 47848, 47983, 34450, 136, 50560, 50685, 35897, 44986, 31221, 379, 29, 16295, 44647, 31705, 3056, 537, 6456, 537, 5339, 537, 29, 5541, 379, 3056, 22391, 21124, 22687, 3118, 537, 12175, 537, 30, 5535, 379, 17553, 37805, 23208, 3118, 19657, 44647, 21124, 20810, 29, 50912, 47736, 23354, 379, 12175, 34389, 37829, 42218, 45019, 37813, 47819, 20234, 50874, 30, 19816, 35682, 379, 5535, 34389, 38645, 45986, 50912, 47736, 23354, 50753, 41244, 47766, 50852, 50851, 45464, 30212, 47736, 22903, 35937, 379, 6456, 34389, 47736, 20893, 143, 21706, 38131, 30, 47736, 22903, 35937, 379, 18238, 37530, 48172, 35884, 47736, 6456, 49616, 48172, 47736, 35268, 30, 47736, 23354, 30610, 43988, 379, 3248, 47736, 28263, 38131, 47736, 25606, 136, 18675, 46699, 22903, 35937, 30, 34389, 50709, 47736, 23354, 43988, 19816, 20168, 136, 37829, 50560, 43989, 22241, 50876, 38756, 47736, 30, 23354, 379, 5339, 34389, 43046, 45019, 47819, 20234, 19657, 35416, 48078, 43177, 379, 30, 9194, 45494, 33508, 19816, 25570, 34389, 37829, 49616, 48172, 35268, 48172, 35884, 18675, 22605, 136, 50560, 37530, 48172, 30, 26787, 47951, 50912, 31903, 379, 29, 12735, 18675, 50624, 38131, 39558, 136, 38645, 47407, 29003, 47736, 50228, 38131, 47736, 29, 22903, 35937, 379, 18238, 41135, 50683, 34159, 47736, 26317, 38131, 47736, 12201, 30, 19816, 9692, 11138, 33108, 18675, 44976, 35990, 47725, 50560, 26531, 30212, 47736, 16295, 379, 30, 2815, 47927, 50228, 40988, 50483, 30212, 47736, 38622, 47422, 50912, 49912, 30, 28349, 41082, 19816, 29132, 136, 48006, 47736, 50228, 40988, 136, 30, 38645, 47407, 24914, 18976, 47736, 21361, 49169, 38131, 47736, 22903, 35937, 19816, 30, 22093, 49616, 47736, 24234, 32234, 48172, 40980, 19816, 25640, 50912, 49256, 45079, 33108, 30, 47736, 40988, 38131, 47736, 22903, 35937, 379, 2807, 136, 19330, 50560, 44668, 47927, 50912, 47736, 38622, 30, 47422, 136, 50560, 24914, 31705, 44804, 47736, 48078, 30212, 40693, 47736, 6456, 136, 19816, 30, 28911, 38645, 19937, 47335, 33108, 47646, 38131, 24883, 50912, 47736, 23354, 50059, 47736, 30, 46460, 12201, 19816, 27866, 9692, 11138, 379, 29, 9448, 112, 3056, 29, 18305, 8979, 31705, 35147, 30525, 24208, 47927, 50228, 29002, 34389, 47736, 29, 44991, 33108, 47736, 26317, 379, 30, 17108, 33197, 19547, 33743, 30525, 47736, 49912, 47422, 19816, 30, 51013, 31366, 136, 50560, 44647, 28063, 47736, 26317, 136, 22214, 47951, 26317, 44647, 21124, 50238, 136, 30, 49766, 31221, 33108, 47927, 22605, 136, 48172, 21124, 37103, 18846, 379, 8979, 31705, 35147, 44609, 47886, 30, 48006, 47927, 40988, 53794, 47886, 47725, 50840, 31843, 36247, 33108, 47736, 30702, 136, 20375, 8979, 35884, 37366, 30, 50549, 48005, 47736, 30702, 41156, 379, 29 ]
[ false, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, true, true, true, false, true, true, true, true, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, false, true, true, true, false, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, false, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, true, true, true, true, false, true, false, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, false, false, true, true, true, true, false, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, false, false, true, true, true, true, true, true, true, false, true, true, false, true, true, false, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, false, false, false, true, true, true, true, false, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,312
MODULE 2 – STORY TELLING Challenge & Selection Storytelling is a great tool that I use all the time. I work with vulnerable populations, developmentally disabled individuals, senior citizens, and economically disadvantaged people. Many of these people deal with oppression and dysfunction in every aspect of their lives, they need to be empowered and inspiration is a path to empowerment. I spend a lot of time “opening people up” and finding ways to inspire them to improve their circumstances. When I work with seniors, we share stories for different reasons. Often they're lonely and are so happy to share stories of their lives with me to connect and they find meaning in sharing these experiences as a form of teaching and/or legacy, in a sense. With my developmentally disabled clients I share stories of my life in order to help them visualize a state of independence, I use their feedback against the context of my story to ascertain their goals, and sometimes we use stories to better understand their interests and thought processes. I use this information to develop different strategies to try and find a way that works for them to gain more independence in the areas they find lacking in their lives. Application I have a story about using storytelling. In discussing policy changes with a social service agency, I was trying to explain to them the benefits of taking a more client focused approach, among other things, and in particular, of recognizing each person as a unique being, and addressing their individual needs first and foremost. The agency was in the grip of a “compliance culture” and its clients were failing in this non-empathetic, rigid structure. I was also explaining how sometimes addressing the needs of one individual can impact everyone for the better, even if it seems extreme or out of the ordinary. I told a story about when I ran an emergency shelter after a natural disaster. Everyone was doing really well except for one woman whose stress was making her very emotionally volatile. I could tell she needed attention; in my mind I decided she would be “Princess for an hour.” I made her a cup of coffee and sat down with her and let her talk. It turned out that her mother, who was with her, had survived a brain aneurysm and she was terrified that she would fall or that some other crisis would befall her during this disaster while in the shelter. Insight & Approach Well, wow, that was an eye-opener. Her mother was a calm presence and doing very well. Clearly it was time for me to open up with my story. I told her how scary it was when my father had his brain aneurysm in front of me and how I had to get him to the hospital and how difficult and scary that all was. I shared how he recovered well, and then tied us together, by noting how she and I both have parents who survived brain aneurysms. This worked really well. She really needed individual attention for that brief time, and she ended up with that and a true support. She calmed down, her mother, who had become worried about her, calmed down, and everyone around them calmed down. Peace reigned again in our little shelter. So I told this story to the agency, and I think it had a big impact on people there. The policies are being reevaluated and the caseworkers are going through new training. Sometimes a little story can do a lot of good. This course made me see this as a tool in a new way. When I've done it before it was really "ad hoc," butnow I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them. I have a design background, but I ended up as an entrepreneur in business. I had no idea this would ever be considered an asset, but I am so very grateful that it is!
[ 10988, 1125, 53794, 15163, 16618, 29, 4800, 112, 15538, 30, 16274, 34389, 18675, 31269, 48249, 47725, 8979, 49728, 19547, 47736, 48078, 379, 8979, 51013, 50912, 50365, 40290, 136, 30, 26400, 26742, 33370, 136, 44453, 23227, 136, 19816, 27763, 26747, 39478, 379, 30, 11182, 38131, 47848, 39478, 25640, 50912, 38411, 19816, 27624, 33108, 28827, 20405, 38131, 47756, 35526, 136, 47860, 30, 37530, 48172, 21124, 28178, 19816, 33779, 34389, 18675, 39293, 48172, 28180, 379, 8979, 45727, 18675, 35689, 38131, 48078, 30, 53810, 38343, 39478, 49616, 53811, 19816, 29843, 50554, 48172, 33782, 47766, 48172, 33082, 47756, 23208, 379, 18325, 8979, 30, 51013, 50912, 44455, 136, 50560, 44664, 46269, 30212, 26571, 42068, 379, 12545, 47860, 119, 35632, 19816, 20234, 45345, 30, 31615, 48172, 44664, 46269, 38131, 47756, 35526, 50912, 36247, 48172, 24324, 19816, 47860, 29838, 36259, 33108, 44678, 47848, 30, 29132, 20375, 18675, 30285, 38131, 47403, 19819, 35196, 136, 33108, 18675, 44463, 379, 18402, 37366, 26400, 30, 26742, 23367, 8979, 44664, 46269, 38131, 37366, 35330, 33108, 38484, 48172, 31843, 47766, 50237, 18675, 46046, 38131, 30, 33315, 136, 8979, 49728, 47756, 29654, 19352, 47736, 24563, 38131, 37366, 46282, 48172, 20382, 47756, 31085, 136, 19816, 30, 45510, 50560, 49728, 46269, 48172, 21361, 49164, 47756, 34007, 19816, 47956, 40997, 379, 8979, 49728, 30, 47927, 33508, 48172, 26383, 26571, 46345, 48172, 48769, 19816, 29838, 18675, 50549, 47725, 51057, 30212, 47766, 48172, 30, 30731, 37103, 33315, 33108, 47736, 20239, 47860, 29838, 34931, 33108, 47756, 35526, 379, 30, 3032, 30, 8979, 31705, 18675, 46282, 18744, 49766, 46304, 379, 9285, 26889, 40195, 22915, 50912, 18675, 45366, 44549, 30, 19364, 136, 8979, 50483, 48773, 48172, 29171, 48172, 47766, 47736, 21313, 38131, 47266, 18675, 37103, 23354, 30129, 20129, 136, 30, 19729, 38622, 47886, 136, 19816, 33108, 39213, 136, 38131, 42198, 27669, 39620, 20375, 18675, 49351, 21246, 136, 19816, 30, 19101, 47756, 33357, 37546, 29894, 19816, 30249, 379, 16951, 19364, 50483, 33108, 47736, 31324, 38131, 18675, 30, 53810, 24003, 25331, 53811, 19816, 34470, 23367, 50685, 29450, 33108, 47927, 37759, 143, 28114, 136, 43548, 46458, 379, 8979, 50483, 30, 19626, 29179, 32234, 45510, 19101, 47736, 37546, 38131, 38275, 33357, 22391, 32952, 28831, 30, 30212, 47736, 21361, 136, 28802, 32816, 34434, 44356, 29310, 38457, 38654, 38131, 47736, 38492, 379, 8979, 48212, 18675, 46282, 18744, 50730, 8979, 41840, 30, 19757, 28074, 44722, 19330, 18675, 37469, 26776, 379, 7194, 50483, 27252, 42023, 50667, 28926, 30212, 38275, 30, 50969, 50801, 46394, 50483, 35897, 31873, 50038, 28100, 50314, 379, 8979, 24914, 47549, 44697, 37534, 30, 20609, 2136, 33108, 37366, 36689, 8979, 25713, 44697, 51125, 21124, 53810, 13702, 30212, 19757, 32215, 379, 53811, 8979, 35814, 31873, 18675, 25341, 38131, 23547, 30, 19816, 43969, 27356, 50912, 31873, 19816, 35256, 31873, 47276, 379, 9685, 48827, 38654, 47725, 31873, 37147, 136, 50783, 50483, 50912, 31873, 136, 31487, 30, 46968, 18675, 21849, 19840, 19816, 44697, 50483, 47658, 47725, 44697, 51125, 29477, 38457, 47725, 45494, 38622, 25187, 30, 51125, 21203, 31873, 27594, 47927, 26776, 50753, 33108, 47736, 44722, 379, 30, 9448, 112, 3056, 30, 18278, 136, 51131, 136, 47725, 50483, 19757, 29333, 143, 38341, 379, 8747, 37147, 50483, 18675, 22350, 40729, 19816, 27252, 50038, 50667, 379, 30, 5056, 34434, 50483, 48078, 30212, 36247, 48172, 38337, 49616, 50912, 37366, 46282, 379, 8979, 48212, 31873, 32234, 44073, 34434, 50483, 50730, 37366, 30, 29577, 31487, 32001, 21849, 30, 19840, 33108, 30530, 38131, 36247, 19816, 32234, 8979, 31487, 48172, 30966, 31962, 48172, 47736, 32182, 19816, 32234, 26593, 19816, 44073, 30, 47725, 19547, 30, 50483, 379, 8979, 44668, 32234, 31726, 42270, 50667, 136, 19816, 47797, 48051, 49717, 48191, 136, 22241, 37869, 32234, 44697, 19816, 8979, 21781, 30, 31705, 30, 39157, 50783, 46968, 21849, 19841, 379, 17019, 51028, 42023, 50667, 379, 15694, 42023, 37534, 33357, 30, 20609, 30212, 47725, 21958, 48078, 136, 19816, 44697, 28278, 49616, 50912, 47725, 19816, 18675, 48735, 46883, 379, 15694, 22351, 27356, 136, 30, 31873, 37147, 136, 50783, 31487, 21174, 51101, 18744, 31873, 136, 22351, 27356, 136, 19816, 28831, 20290, 47766, 30, 22351, 27356, 379, 13197, 42611, 19349, 33108, 38645, 35513, 44722, 379, 30, 15931, 8979, 48212, 47927, 46282, 48172, 47736, 19364, 136, 19816, 8979, 47890, 34434, 31487, 18675, 21411, 32952, 38255, 39478, 47819, 379, 16951, 40193, 30, 20234, 21246, 42399, 19816, 47736, 22614, 20234, 31096, 48005, 37641, 48447, 379, 15992, 18675, 35513, 30, 46282, 22391, 27214, 18675, 35689, 38131, 31108, 379, 30, 17019, 24986, 35814, 36247, 44335, 47927, 20375, 18675, 48249, 33108, 18675, 37641, 50549, 379, 18325, 8979, 121, 27290, 34434, 21207, 34434, 50483, 42023, 106, 19053, 30, 32040, 136, 106, 22219, 8979, 22391, 40688, 19437, 19816, 47890, 38131, 46269, 47725, 50840, 20476, 36247, 33108, 40742, 37366, 30, 32749, 19816, 21345, 32852, 47766, 379, 30, 8979, 31705, 18675, 26238, 20906, 136, 22214, 8979, 28278, 49616, 20375, 19757, 28494, 33108, 22188, 379, 8979, 31487, 37724, 32732, 47927, 30, 51125, 28821, 21124, 24394, 19757, 20457, 136, 22214, 8979, 19661, 45345, 50038, 31241, 47725, 34434, 34389, 105, 29 ]
[ true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, true, true, false, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, false, false, false, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, false, false, true, false, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, false, true, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,319
Mind Mapping Challenge and Selection Transmission of knowledge present in the information by teachers does not guarantee an effective understanding of the student in a large class room which has been a great challenge from time to time. Here I used Mind mapping as a technique to educate third year engineering undergraduates in an Engineering Institution. This tool was employed as a part of teaching methodology for Signals and Systems course. Conventional teaching methods involve problem solving on boards as normal chalk and talk method it works only for a small group of students. To address the large class room visual techniques must be used as 65% of students are visual learners. Conceptual mapping that I implemented has two major purposes. One is to help students gain and maintain an understanding of the overall conceptual structure of the course and, even more broadly, to see how and where the ideas in this course relate to other aspects of the engineering curriculum. The point is to help students avoid the sort of tunnel vision that can occur as students work on specific course tasks but never develop a meaningful conception of what the course is about. A second, more focused map is used to help students organize their thinking and understanding of specific technical concepts. Application All students had to take part in the following activities: • Concept analysis: In this, students must analyse the concepts dealt in the class and build a mind map based on their understanding of the topics covered in the class individually in every hour of the class on daily bases. • Group formation: In this the students in a group of four have discussions on the individual mind maps, gather all the information from different mind maps exchange views and the group must come up with a master mind map comprising of the viewpoints of every individual in a team. Fostering of creativity and ideas is addressed in this activity. Groups have been formed comprising of four students, they have to co-ordinate, organize and prepare a mind map in a team. Mind map is an interactive approach that forces the students to be attentive in a class as this approach provides much time for students to fit in the topics and make revision not a boring issue. Process of creating a mind map in this activity: • Begin the Mind Map with a concept at the centre that symbolizes the main topic. • With an open and creative attitude start with a brain dumping process that will stimulate new ideas and connections. • Put down all the topics related to the central concept without evaluation and judgment. This will build the mind map having branches and sub branches moving outward the central topic. • Keywords, symbols and pictures should be used for recording the ideas quickly. • Topics related to the concept must be connected and organized in a better manner. A questionnaire survey was conducted to administer the effect of introducing mind map as a part of teaching-learning. The entire class of 69 students was considered for this study. The questionnaire was conducted using 5 Likert scale. Question 1 reflects on the improvement on the memory in recalling, and in response 87% students agreed that relates to whether the students will use this learning technique in future for interactive learning. In response students were very interested to use mind mapping technique for group concepts, project idea generation, planning of the project and for preparation of competitive exams. The questions were as follows: 1. Mind mapping is an effective tool to recall the technical concepts. 2. Mind mapping helps me to remember and recollect information better than note-making. 3. The images, symbols and keywords, found in mind maps, helped me dynamically relate with concepts. 4. There is clear connectivity and categorization of topics when I mind map. 5. Mind map helped me to collaborate with peers in the process of active learning. 6. Mind map enabled me to think on a specific concept in a wide perspective. 7. There was an increase in the confidence level, when I presented ideas on paper, learnt from mind mapping. 8. Mind map stimulates visual thinking. 9. In future ‘mind mapping’ can be integrated in all classes as a part of teaching and learning. 10. Mind map helped me to revise the course at the time of examination/test. The response of the students is shown below: Insights and Approach It was observed that the students were very responsive to the use of mind map in the class. Many students find writing difficult, and they find getting started the most difficult part of writing. Mind mapping reduces the difficulty by giving students an organizing strategy to get them started. In mind mapping, ideas are freely associated and written out without pressure, thereby reducing tension and resistance often associated with writing. Unlike conventional outlining, the product of prewriting activity using mind mapping does not follow a rigid fixed linear. In outlining, ideas must be arranged sequentially which is contradictory with the natural way of how brain works, because brain works in a nonlinear way. The elements of a given mind map are arranged intuitively according to the importance of the concepts, and are classified into groupings, branches, or areas, with the goal of representing semantic or other connections between portions of information. Mind mapping also aids recall of existing memories. Mind mapping may be used effectively with students beyond primary grades and in any class that requires writing. As a matter of fact, mind mapping is not only useful to help students writing a complex composition of a certain type text. It can help with almost any types of texts. It even helps students to draw a grammatical schematic. It also does not merely have to use words and phrases but also pictures, charts, or anything if they representing what students have in mind. Overall, it is observed that the students who used interactive learning technique that is, mind mapping found it easier to learn and visualize the concepts. As this is a collaborative learning technique the students were motivated to learn the course. Students who were not good in mathematics found it easy after using this technique as they could analyse the connectivity between different concepts. The most prominent positive outcome of the experiment is that over 90% of the students have clearly indicated that this has given them a very good opportunity to evaluate, work on and improve their ability for interactive learning. This interactive learning approach adopted has great impact in significantly improving the overall teaching learning process, encouraging the faculty and the students to extend the same to the relevant courses in their curricular program.
[ 11598, 11194, 29, 4800, 19816, 15538, 29, 17262, 38131, 34868, 40732, 33108, 47736, 33508, 22241, 47399, 27243, 37829, 31390, 19757, 27850, 30, 49169, 38131, 47736, 46481, 33108, 18675, 35003, 23276, 43678, 50745, 31672, 21197, 18675, 31269, 22869, 30525, 48078, 48172, 30, 48078, 379, 8752, 8979, 49733, 11598, 36034, 20375, 18675, 47464, 48172, 27814, 47918, 51241, 28349, 49121, 33108, 30, 19757, 7006, 9490, 379, 17019, 48249, 50483, 28159, 20375, 18675, 39173, 38131, 47403, 36540, 30212, 15791, 19816, 30, 16546, 24986, 379, 5503, 47403, 36542, 34317, 40942, 45489, 38255, 21656, 20375, 37805, 22860, 30, 19816, 47276, 36531, 34434, 51057, 38300, 30212, 18675, 45258, 31358, 38131, 46486, 379, 17108, 19097, 47736, 35003, 23276, 43678, 50213, 30, 47467, 37344, 21124, 49733, 20375, 1870, 111, 38131, 46486, 20234, 50213, 35150, 379, 29, 5343, 36034, 47725, 8979, 33007, 31672, 48876, 35876, 41531, 379, 12588, 34389, 48172, 31843, 46486, 30731, 19816, 30, 35862, 19757, 49169, 38131, 47736, 38763, 24129, 46458, 38131, 47736, 24986, 19816, 136, 28802, 37103, 22007, 136, 30, 48172, 44335, 32234, 19816, 50735, 47736, 32749, 33108, 47927, 24986, 42672, 48172, 38622, 20406, 38131, 47736, 28349, 25378, 379, 29, 16951, 40163, 34389, 48172, 31843, 46486, 20806, 47736, 45546, 38131, 48812, 50191, 47725, 22391, 38094, 20375, 46486, 51013, 38255, 30, 45670, 24986, 47352, 22214, 37638, 26383, 18675, 36261, 24124, 38131, 50709, 47736, 24986, 34389, 18744, 379, 2145, 30, 44298, 136, 37103, 30129, 36021, 34389, 49733, 48172, 31843, 46486, 38536, 47756, 47899, 19816, 49169, 38131, 30, 45670, 47454, 24126, 379, 29, 3032, 29, 2775, 46486, 31487, 48172, 47257, 39173, 33108, 47736, 30162, 19014, 2131, 29, 53816, 30, 5340, 19781, 2131, 9285, 47927, 136, 46486, 37344, 19777, 47736, 24126, 25649, 33108, 47736, 23276, 19816, 22093, 18675, 30, 36689, 36021, 21077, 38255, 47756, 49169, 38131, 47736, 48289, 25024, 33108, 47736, 23276, 33369, 33108, 30, 28827, 32215, 38131, 47736, 23276, 38255, 25519, 21084, 379, 29, 53816, 30, 8410, 30301, 2131, 9285, 47927, 47736, 46486, 33108, 18675, 31358, 38131, 30381, 31705, 26891, 38255, 47736, 33357, 30, 36689, 36049, 136, 30825, 19547, 47736, 33508, 30525, 26571, 36689, 36049, 28943, 50122, 19816, 47736, 30, 31358, 37344, 23735, 49616, 50912, 18675, 36149, 36689, 36021, 24066, 38131, 47736, 50120, 38131, 28827, 30, 33357, 33108, 18675, 47407, 379, 30, 7835, 38131, 25128, 19816, 32749, 34389, 19099, 33108, 47927, 19018, 379, 29, 8413, 31705, 21197, 30307, 24066, 38131, 30381, 46486, 136, 47860, 31705, 48172, 23477, 143, 38493, 136, 38536, 19816, 30, 40688, 18675, 36689, 36021, 33108, 18675, 47407, 379, 11598, 36021, 34389, 19757, 33956, 20129, 47725, 30226, 47736, 46486, 48172, 21124, 30, 20612, 33108, 18675, 23276, 20375, 47927, 20129, 41353, 37235, 48078, 30212, 46486, 48172, 29913, 33108, 47736, 48289, 19816, 35884, 30, 43426, 37829, 18675, 21764, 34419, 379, 13749, 38131, 25117, 18675, 36689, 36021, 33108, 47927, 19018, 2131, 29, 53816, 30, 3705, 47736, 11598, 11185, 50912, 18675, 24120, 20542, 47736, 22800, 47725, 47089, 47736, 35856, 48286, 379, 29, 53816, 30, 18402, 19757, 38337, 19816, 25122, 20619, 46021, 50912, 18675, 21849, 27575, 40988, 47725, 50840, 46188, 30, 37641, 32749, 19816, 24331, 379, 29, 53816, 30, 13933, 27356, 19547, 47736, 48289, 42673, 48172, 47736, 22790, 24120, 50933, 28786, 19816, 34643, 379, 17019, 30, 50840, 22093, 47736, 36689, 36021, 31712, 21871, 19816, 46537, 21871, 37221, 38738, 47736, 22790, 30, 48286, 379, 29, 53816, 30, 10135, 136, 47092, 19816, 39852, 44820, 21124, 49733, 30212, 42258, 47736, 32749, 41701, 379, 29, 53816, 30, 17165, 42673, 48172, 47736, 24120, 37344, 21124, 24326, 19816, 38537, 33108, 18675, 21361, 35990, 379, 29, 2145, 41676, 46955, 50483, 24207, 48172, 19143, 47736, 27845, 38131, 34193, 36689, 36021, 20375, 18675, 39173, 38131, 30, 47403, 143, 35152, 379, 16951, 28472, 23276, 38131, 1886, 46486, 50483, 24394, 30212, 47927, 46496, 379, 16951, 41676, 30, 50483, 24207, 49766, 1715, 10647, 44033, 379, 30, 14018, 695, 43489, 38255, 47736, 33085, 38255, 47736, 36414, 33108, 30, 42119, 136, 19816, 33108, 43208, 2033, 111, 46486, 19411, 47725, 42676, 48172, 50743, 47736, 46486, 50840, 49728, 47927, 29, 35152, 47464, 33108, 30702, 30212, 33956, 35152, 379, 9285, 43208, 46486, 50685, 50038, 34001, 48172, 30, 49728, 36689, 36034, 47464, 30212, 31358, 24126, 136, 41145, 32732, 30888, 136, 40006, 38131, 47736, 41145, 30, 19816, 30212, 40685, 38131, 23950, 28904, 379, 29, 16951, 41678, 50685, 20375, 30165, 2131, 29, 695, 379, 11598, 36034, 34389, 19757, 27850, 48249, 48172, 42115, 47736, 47454, 24126, 379, 29, 1125, 379, 11598, 36034, 31857, 36247, 48172, 42793, 19816, 42199, 33508, 21361, 47714, 37838, 143, 35897, 379, 29, 1411, 379, 16951, 32877, 136, 47092, 19816, 34765, 136, 30367, 33108, 36689, 36049, 136, 31845, 36247, 27618, 42672, 50912, 30, 24126, 379, 29, 1597, 379, 16981, 34389, 23321, 24334, 19816, 22684, 38131, 48289, 50730, 8979, 36689, 36021, 379, 29, 1715, 379, 11598, 36021, 31845, 36247, 48172, 23606, 50912, 39430, 33108, 47736, 40988, 38131, 19005, 35152, 379, 29, 1829, 379, 11598, 36021, 28200, 36247, 48172, 47890, 38255, 18675, 45670, 24120, 33108, 18675, 50808, 39668, 379, 29, 1911, 379, 16981, 50483, 19757, 33259, 33108, 47736, 24234, 35268, 136, 50730, 8979, 40738, 32749, 38255, 39083, 136, 35160, 30525, 36689, 30, 36034, 379, 29, 1987, 379, 11598, 36021, 46190, 50213, 47899, 379, 29, 2064, 379, 9285, 30702, 53798, 36689, 36034, 53800, 22391, 21124, 33894, 33108, 19547, 23280, 20375, 18675, 39173, 38131, 47403, 19816, 35152, 379, 29, 790, 379, 11598, 36021, 31845, 36247, 48172, 43422, 47736, 24986, 20542, 47736, 48078, 38131, 28888, 537, 47671, 379, 29, 16951, 43208, 38131, 47736, 46486, 34389, 44845, 21281, 2131, 29, 9456, 19816, 3056, 29, 9685, 50483, 38043, 47725, 47736, 46486, 50685, 50038, 43217, 48172, 47736, 49728, 38131, 36689, 36021, 33108, 47736, 23276, 379, 30, 11182, 30, 46486, 29838, 51169, 26593, 136, 19816, 47860, 29838, 30977, 46025, 47736, 37135, 26593, 39173, 38131, 51169, 379, 11598, 30, 36034, 42376, 47736, 26599, 22241, 31022, 46486, 19757, 38541, 46353, 48172, 30966, 47766, 46025, 379, 9285, 36689, 30, 36034, 136, 32749, 20234, 30459, 20487, 19816, 51174, 38654, 50933, 40765, 136, 47823, 42377, 47614, 19816, 30, 43141, 38198, 20487, 50912, 51169, 379, 30, 17617, 24665, 38696, 136, 47736, 41043, 38131, 40824, 30, 19018, 49766, 36689, 36034, 27243, 37829, 30156, 18675, 43548, 29929, 35428, 379, 9285, 38696, 136, 32749, 37344, 21124, 20298, 30, 44516, 50745, 34389, 24618, 50912, 47736, 37469, 50549, 38131, 32234, 21849, 51057, 136, 21173, 21849, 51057, 33108, 30, 18675, 37774, 50549, 379, 16951, 27973, 38131, 18675, 31016, 36689, 36021, 20234, 20298, 34221, 18889, 48172, 47736, 30, 33038, 38131, 47736, 24126, 136, 19816, 20234, 23287, 34159, 31364, 136, 21871, 136, 38457, 20239, 136, 50912, 47736, 31082, 38131, 30, 42994, 44432, 38457, 38622, 24331, 21370, 40324, 38131, 33508, 379, 30, 11598, 36034, 19626, 30, 19446, 42115, 38131, 29041, 36406, 379, 11598, 36034, 36236, 21124, 49733, 27851, 50912, 46486, 21377, 30, 40853, 31159, 19816, 33108, 19973, 23276, 47725, 43055, 51169, 379, 3168, 18675, 36209, 38131, 29419, 136, 36689, 36034, 34389, 37829, 38300, 30, 49736, 48172, 31843, 46486, 51169, 18675, 23996, 24035, 38131, 18675, 22824, 48885, 47694, 379, 9685, 22391, 31843, 50912, 19602, 30, 19973, 48889, 38131, 47700, 379, 9685, 28802, 31857, 46486, 48172, 27428, 18675, 31180, 44113, 379, 9685, 19626, 27243, 37829, 36468, 30, 31705, 48172, 49728, 51006, 19816, 39807, 22214, 19626, 39852, 136, 22979, 136, 38457, 19979, 32816, 47860, 42994, 50709, 30, 46486, 31705, 33108, 36689, 379, 29, 12736, 136, 34434, 34389, 38043, 47725, 47736, 46486, 50783, 49733, 33956, 35152, 47464, 47725, 34389, 136, 36689, 30, 36034, 30367, 34434, 27709, 48172, 35145, 19816, 50237, 47736, 24126, 379, 3168, 47927, 34389, 18675, 23613, 35152, 30, 47464, 47736, 46486, 50685, 37162, 48172, 35145, 47736, 24986, 379, 16333, 50783, 50685, 37829, 31108, 33108, 30, 36194, 30367, 34434, 27719, 19330, 49766, 47927, 47464, 20375, 47860, 24914, 19777, 47736, 24334, 21370, 30, 26571, 24126, 379, 16951, 37135, 41175, 40362, 38664, 38131, 47736, 29138, 34389, 47725, 38756, 2075, 111, 38131, 47736, 30, 46486, 31705, 23329, 33334, 47725, 47927, 31672, 31016, 47766, 18675, 50038, 31108, 38397, 48172, 28782, 136, 51013, 30, 38255, 19816, 33082, 47756, 18721, 30212, 33956, 35152, 379, 30, 17019, 33956, 35152, 20129, 19180, 31672, 30, 31269, 32952, 33108, 44948, 33093, 47736, 38763, 47403, 35152, 40988, 136, 28254, 47736, 29440, 30, 19816, 47736, 46486, 48172, 29257, 47736, 43922, 48172, 47736, 42720, 24996, 33108, 47756, 25377, 41114, 379, 29 ]
[ true, false, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, false, false, false, true, false, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, false, true, true, true, true, false, false, false, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, false, false, false, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, false, true, true, false, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, false, false, false, false, false, true, true, true, true, true, false, false, false, false, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, false, false, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, false, true, false, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, false, true, false, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, false, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,322
Reflection – Storytelling 1. Challenge:. I lead an advisory and professional services business unit within a global technology company with a focus on the Australian market. The services we provide help our customers develop their technology strategy, implement it and integrate it for day two operations. Traditionally our team would develop solution briefs that described the specific services across our portfolio and the business value they would deliver. Our sales teams were expected to learn the portfolio and engage in conversation with our customers to identify opportunities to position our services and in turn share the solution briefs to help accelerate the sales cycle. The challenge we had was sales growth for services across the portfolio. Our sales team had a good understanding of our services portfolio and could position the right services depending where the customer was on their journey, but we didn’t seem to be making the connection and converting good discussion into sales. We were a “me too” in a crowded market. 2. Selection: The design thinking tool selected to apply to this challenge was storytelling. I learnt through this course that storytelling can be the difference between solving a problem and creating a cause. Our sales teams had been trained to ask questions that would identify where the customer was on their technology transformation journey and then dig deeper to uncover the challenges faced, which would present them with the opportunity to position our services. Storytelling suggests our sales team could make a deeper more emotional connection that would keep our customers interested that little bit longer and help differentiate us from the competition leaving a lasting memory in the minds of our customers that would ultimately lead to increased sales. Essentially, storytelling is weaving bits of information into a narrative rather than sticking to a script that relays specific points from a solution brief. 3. Application: I spoke to customers who had experienced our services to get their feedback on the engagement and the outcomes they had achieved as a result. I asked them to replay the challenges they faced, which lead them to engage a partner and why they chose our company. I then asked them to talk about the impact our services have had on their business and finally if they were willing to be a public case study. Some were happy to get their story out in the public domain while others declined due to company policy. The success stories were documented and shared with our sales team not just electronically, but personally by me in team meetings. These stories would talk to the desire for change to drive business growth and/or operational efficiencies. I would set the scene with an overview of the customer background sharing the desired outcomes along with the challenges faced, which varied from knowledge to know what to do, skills to execute, available resources, funding and more. I would then talk to the area of our portfolio that we focused on to help address the issues and accelerated transformation along with the business benefits realised. 4. Insight: I noticed a change in the vibe of the room almost instantly. Phones were put to the side and the sales team were leaning forward listening, commenting and asking questions. They were engaged with me and wanting to know more about the customers we had been working with. They started to share their own stories about customers and their current challenges. They wanted to know if they could share this information with their customers and what customers in their industry patch we had worked with. While the impact of developing and sharing these stories with the sales team lead to increased pipeline development I was concerned with the conversation rate. The sales team would have what they felt to be a good conversation, but why were they not converting to follow up meetings and ultimately sales. Further investigation highlighted another key point we learnt on this course with regards to storytelling, which is to know your audience! 5. Approach: It’s important to know who we are talking to and what their interests are along with priorities. I learnt that our sales team had a comfort zone when it came to customer relationships and that these relationships may not necessarily influence decisions let alone be the decision maker for the types of services my business unit provided. The stories were well received and there was a connection, but the opportunity to address the challenges identified didn’t always develop I’m now working with the sales teams to develop their account business plans and stakeholder maps to help them focus on the relationships that need to be developed. Its early days, but the success stories we have developed seem to be helping boost the confidence of our sales team as they look to broaden their account coverage and build new relationships in the areas that will drive sales growth for my business. https://www.coursera.org/learn/uva-darden-design-thinking-innovation/lecture/PAXCd/storytelling- tool
[ 14406, 53794, 16274, 29, 695, 379, 4800, 2131, 379, 29, 8979, 35109, 19757, 19249, 19816, 41076, 44560, 22188, 49356, 50927, 18675, 31047, 47483, 23883, 30, 50912, 18675, 30126, 38255, 47736, 3308, 36082, 379, 16951, 44560, 50560, 41347, 31843, 38645, 25418, 26383, 47756, 30, 47483, 46353, 136, 33001, 34434, 19816, 33893, 34434, 30212, 25606, 48876, 38366, 379, 17220, 38645, 47407, 30, 51125, 26383, 45464, 21963, 47725, 26211, 47736, 45670, 44560, 18987, 38645, 40319, 19816, 47736, 30, 22188, 49868, 47860, 51125, 25980, 379, 12716, 43891, 47422, 50685, 29087, 48172, 35145, 47736, 40319, 19816, 30, 28330, 33108, 24678, 50912, 38645, 25418, 48172, 32788, 38395, 48172, 40357, 38645, 44560, 19816, 30, 33108, 48824, 44664, 47736, 45464, 21963, 48172, 31843, 18817, 47736, 43891, 25479, 379, 29, 16951, 22869, 50560, 31487, 50483, 43891, 31378, 30212, 44560, 18987, 47736, 40319, 379, 12716, 43891, 47407, 31487, 18675, 30, 31108, 49169, 38131, 38645, 44560, 40319, 19816, 24914, 40357, 47736, 43539, 44560, 26132, 30, 50735, 47736, 25413, 50483, 38255, 47756, 34615, 136, 22214, 50560, 26531, 37974, 44350, 48172, 21124, 35897, 47736, 24329, 19816, 30, 24695, 31108, 26890, 34159, 43891, 379, 18238, 50685, 18675, 53810, 36247, 48243, 53811, 33108, 18675, 25240, 36082, 379, 29, 1125, 379, 15538, 2131, 29, 16951, 26238, 47899, 48249, 44393, 48172, 20083, 48172, 47927, 22869, 50483, 46304, 379, 8979, 35160, 48005, 47927, 30, 24986, 47725, 46304, 22391, 21124, 47736, 26566, 21370, 45489, 18675, 40942, 19816, 25117, 18675, 22717, 379, 30, 12716, 43891, 47422, 31487, 21197, 48439, 48172, 20394, 41678, 47725, 51125, 32788, 50735, 47736, 25413, 50483, 30, 38255, 47756, 47483, 48492, 34615, 19816, 47797, 26613, 25813, 48172, 49078, 47736, 22881, 29393, 136, 30, 50745, 51125, 40732, 47766, 50912, 47736, 38397, 48172, 40357, 38645, 44560, 379, 16274, 46758, 38645, 30, 43891, 47407, 24914, 35884, 18675, 25813, 37103, 28097, 24329, 47725, 51125, 34732, 38645, 25418, 30, 34001, 47725, 35513, 21517, 35641, 19816, 31843, 26575, 49717, 30525, 47736, 23946, 35172, 18675, 35017, 30, 36414, 33108, 47736, 36705, 38131, 38645, 25418, 47725, 51125, 48941, 35109, 48172, 33261, 43891, 379, 7130, 136, 30, 46304, 34389, 50588, 21523, 38131, 33508, 34159, 18675, 37440, 41893, 47714, 46164, 48172, 18675, 44228, 47725, 30, 42706, 45670, 40172, 30525, 18675, 45464, 21958, 379, 29, 1411, 379, 3032, 2131, 29, 8979, 45796, 48172, 25418, 50783, 31487, 29130, 38645, 44560, 48172, 30966, 47756, 29654, 38255, 47736, 28334, 30, 19816, 47736, 38666, 47860, 31487, 18941, 20375, 18675, 43267, 379, 8979, 20396, 47766, 48172, 42941, 47736, 22881, 47860, 30, 29393, 136, 50745, 35109, 47766, 48172, 28330, 18675, 39224, 19816, 50802, 47860, 23128, 38645, 23883, 379, 8979, 47797, 20396, 47766, 30, 48172, 47276, 18744, 47736, 32952, 38645, 44560, 31705, 31487, 38255, 47756, 22188, 19816, 29824, 32816, 47860, 50685, 50842, 48172, 30, 21124, 18675, 41437, 22605, 46496, 379, 15982, 50685, 31615, 48172, 30966, 47756, 46282, 38654, 33108, 47736, 41437, 27263, 50753, 38623, 30, 25739, 27559, 48172, 23883, 40195, 379, 29, 16951, 46695, 46269, 50685, 27236, 19816, 44668, 50912, 38645, 43891, 47407, 37829, 34686, 27962, 136, 22214, 30, 39643, 22241, 36247, 33108, 47407, 36361, 379, 16992, 46269, 51125, 47276, 48172, 47736, 26268, 30212, 22903, 48172, 27487, 30, 22188, 31378, 19819, 38361, 27864, 379, 8979, 51125, 44581, 47736, 44086, 50912, 19757, 38892, 38131, 47736, 30, 25413, 20906, 44678, 47736, 26269, 38666, 19605, 50912, 47736, 22881, 29393, 136, 50745, 30, 49906, 30525, 34868, 48172, 34862, 50709, 48172, 27214, 136, 45145, 48172, 28975, 136, 20774, 43177, 136, 30642, 19816, 30, 37103, 379, 8979, 51125, 47797, 47276, 48172, 47736, 20237, 38131, 38645, 40319, 47725, 50560, 30129, 38255, 48172, 31843, 19097, 47736, 34424, 30, 19816, 18818, 48492, 19605, 50912, 47736, 22188, 21313, 42001, 379, 29, 1597, 379, 9448, 2131, 29, 8979, 37859, 18675, 22903, 33108, 47736, 50067, 38131, 47736, 43678, 19602, 33809, 379, 13335, 50685, 41554, 48172, 47736, 44895, 19816, 47736, 30, 43891, 47407, 50685, 35136, 30349, 35479, 136, 23785, 19816, 20399, 41678, 379, 16997, 50685, 30, 28332, 50912, 36247, 19816, 50442, 48172, 34862, 37103, 18744, 47736, 25418, 50560, 31487, 21197, 51043, 50912, 379, 30, 16997, 46025, 48172, 44664, 47756, 38910, 46269, 18744, 25418, 19816, 47756, 25372, 22881, 379, 16997, 29, 50441, 48172, 34862, 32816, 47860, 24914, 44664, 47927, 33508, 50912, 47756, 25418, 19816, 50709, 25418, 33108, 30, 47756, 33399, 39280, 50560, 31487, 51028, 50912, 379, 29, 18336, 47736, 32952, 38131, 26391, 19816, 44678, 47848, 46269, 50912, 47736, 43891, 47407, 35109, 48172, 33261, 30, 39927, 26394, 8979, 50483, 24141, 50912, 47736, 24678, 41889, 379, 16951, 43891, 47407, 51125, 31705, 30, 50709, 47860, 29680, 48172, 21124, 18675, 31108, 24678, 136, 22214, 50802, 50685, 47860, 37829, 24695, 48172, 30156, 49616, 36361, 30, 19816, 48941, 43891, 379, 7959, 34271, 31942, 19905, 34752, 40163, 50560, 35160, 38255, 47927, 24986, 30, 50912, 42538, 48172, 46304, 136, 50745, 34389, 48172, 34862, 51280, 20655, 105, 29, 1715, 379, 3056, 2131, 29, 9685, 53806, 33040, 48172, 34862, 50783, 50560, 20234, 47281, 48172, 19816, 50709, 47756, 34007, 20234, 19605, 50912, 40885, 379, 8979, 30, 35160, 47725, 38645, 43891, 47407, 31487, 18675, 23748, 51325, 50730, 34434, 22364, 48172, 25413, 42683, 19816, 47725, 30, 47848, 42683, 36236, 37829, 37517, 33476, 25727, 35256, 19604, 21124, 47736, 25723, 35889, 30212, 30, 47736, 48889, 38131, 44560, 37366, 22188, 49356, 41348, 379, 16951, 46269, 50685, 50667, 42132, 19816, 47819, 50483, 18675, 30, 24329, 136, 22214, 47736, 38397, 48172, 19097, 47736, 22881, 32783, 26531, 37974, 19657, 26383, 29, 8979, 53804, 37898, 51043, 50912, 47736, 43891, 47422, 48172, 26383, 47756, 18891, 22188, 40010, 19816, 45957, 30, 36049, 48172, 31843, 47766, 30126, 38255, 47736, 42683, 47725, 37530, 48172, 21124, 26386, 379, 9701, 27684, 25612, 136, 22214, 47736, 30, 46695, 46269, 50560, 31705, 26386, 44350, 48172, 21124, 31853, 21741, 47736, 24234, 38131, 38645, 43891, 47407, 30, 20375, 47860, 35651, 48172, 22001, 47756, 18891, 25021, 19816, 22093, 37641, 42683, 33108, 47736, 20239, 47725, 50840, 30, 27487, 43891, 31378, 30212, 37366, 22188, 379, 29, 32403, 48249, 29 ]
[ true, true, false, false, false, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, false, false, false, false, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, false, false, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, true, true, false, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, false, false, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, false, false, false, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, false, true, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,323
Challenge I am a member of my organization’s Sustainable Finance team which handles loans for projects such as energy efficiency, renewable energy, and climate resilience. I am responsible for the organization and implementation of our team’s marketing and communications initiatives. With COVID-19 pandemic restrictions being raised around the world, face-to-face corporate selling events came to a pause. The challenge is to transition the implementation of marketing activities online while ensuring an engaging and effective event program design that would generate sales leads. Selection Platforms for online meetings and webinars are widely available. These have basic features that can facilitate forums such as screen-sharing, break-out rooms, and chat boxes for questions or comments from the participants. Our team has used other design thinking tools to review the usual program of face-to-face corporate selling events, tweak it to suit a webinar format, and to conduct a dry run. We are ready to use the learning launch tool to test how effective the revised design of our marketing event is. Application Our first launch is a large-scale webinar with an expected attendance of 250 to 300 middle and senior management officers from various companies. The topic was a general sustainability concept—Natural Disaster and Business Resilience; the three sessions for which are aimed to encourage participants to employ sustainable engineering interventions for their properties in order to become climate-resilient and at the same time, have the bank help fund these projects. For this launch, we were able to reach the target number of attendance with a 20% fall-out rate from the number of total registrations. There was active participation from the audience during the open forum. However, the webinar failed to create client leads. The team once again reviewed the program design and decided to go with a topic that allows for a direct presentation and discussion of the team’s financing options and services. We also opted to conduct the online event with a smaller, more targeted audience. With these changes, our team did a second launch of the webinar which focused on giving the participants a step-by- step guide on shifting to solar energy as well as an introduction to the bank’s Sustainable Finance program. The audience consisted of not only finance officers, but also engineers and technical teams of corporations. As with the first launch, there was a good audience turn-out and an engaging open forum. But this time, the team was able to receive a good number of loan inquiries from the participants who attended the webinar. Insight Using the learning launch tool allowed the team test our assumptions on attendee turn-out, audience participation, and lead-generation. While we were able to reach the number of expected participants and had good participant-panelist interaction for both launches, the team was not able generate leads as expected. It was only with the revisions made to the program design that we achieved this. The learning launch tool allowed the team to see how customers would respond to our online marketing initiatives. It made the team recognize what the project’s strengths and weakness are as well as what part of it needs to be improved. By refining the webinar based on the launch results, it can now be scalable in terms of the number of times it can be conducted in a year for various product-focused topics. Even with the eventual transition back to face-to-face marketing activities, the forum model we have established is seen to remain effective and sustainable. Approach For any marketing initiative, it seems that learning launch is the appropriate tool to be used. This is because the success of product marketing and communications is primarily based on customer behavior. And while we may have historical data on customer response to our products and services, we ultimately assume anticipated customer behavior therefore we have to test these assumptions in order to know what works and what does not.
[ 4800, 37, 8979, 19661, 18675, 36384, 38131, 37366, 38527, 53806, 16504, 7661, 47407, 50745, 31561, 35553, 30212, 41156, 30, 46716, 20375, 28320, 27865, 136, 42850, 28320, 136, 19816, 23374, 43137, 379, 8979, 19661, 43214, 30212, 47736, 30, 38527, 19816, 33003, 38131, 38645, 47407, 53806, 36093, 19816, 23850, 33610, 379, 18402, 30, 4413, 39053, 43253, 21246, 41816, 20290, 47736, 51092, 136, 29388, 143, 48172, 143, 29388, 24823, 44423, 30, 28809, 22364, 48172, 18675, 39334, 379, 16951, 22869, 34389, 48172, 48508, 47736, 33003, 38131, 36093, 19014, 30, 38299, 50753, 28435, 19757, 28339, 19816, 27850, 28807, 41114, 26238, 47725, 51125, 30884, 30, 43891, 35118, 379, 39, 15538, 35, 13448, 30212, 38299, 36361, 19816, 50602, 20234, 50811, 20774, 379, 16992, 31705, 21086, 29640, 47725, 30, 22391, 29407, 30348, 46716, 20375, 44206, 143, 44678, 136, 21899, 143, 38654, 43681, 136, 19816, 22987, 21824, 30212, 41678, 38457, 30, 23786, 30525, 47736, 39195, 379, 12716, 47407, 31672, 49733, 38622, 26238, 47899, 48264, 48172, 43413, 47736, 30, 49774, 41114, 38131, 29388, 143, 48172, 143, 29388, 24823, 44423, 28809, 136, 48850, 34434, 48172, 46763, 18675, 50600, 30299, 136, 19816, 48172, 30, 24206, 18675, 27535, 43788, 379, 18238, 20234, 41981, 48172, 49728, 47736, 35152, 35047, 48249, 48172, 47671, 32234, 27850, 47736, 43423, 30, 26238, 38131, 38645, 36093, 28807, 34389, 379, 39, 3032, 35, 12716, 29894, 35047, 34389, 18675, 35003, 143, 44033, 50600, 50912, 19757, 29087, 20599, 38131, 1330, 48172, 1489, 36619, 19816, 30, 44453, 35937, 38170, 30525, 49912, 23879, 379, 16951, 48286, 50483, 18675, 30873, 46994, 30, 24120, 53795, 12126, 6358, 19816, 4179, 14606, 2136, 47736, 47983, 44579, 30212, 50745, 20234, 19452, 48172, 30, 28250, 39195, 48172, 28156, 46995, 28349, 34130, 30212, 47756, 41225, 33108, 30, 38484, 48172, 21174, 23374, 143, 43139, 19816, 20542, 47736, 43922, 48078, 136, 31705, 47736, 21013, 31843, 30633, 47848, 41156, 379, 30, 7788, 47927, 35047, 136, 50560, 50685, 18724, 48172, 41932, 47736, 47330, 37934, 38131, 20599, 50912, 18675, 1203, 111, 29477, 143, 38654, 41889, 30, 30525, 47736, 37934, 38131, 48318, 42561, 379, 16981, 50483, 19005, 39202, 30525, 47736, 20655, 27594, 30, 47736, 38337, 30347, 379, 8912, 136, 47736, 50600, 29449, 48172, 25110, 23354, 35118, 379, 35, 16951, 47407, 38267, 19349, 43415, 47736, 41114, 26238, 19816, 25713, 48172, 31079, 50912, 18675, 48286, 47725, 19590, 30212, 30, 18675, 26711, 40735, 19816, 26890, 38131, 47736, 47407, 53806, 29836, 38447, 19816, 44560, 379, 18238, 19626, 30, 38417, 48172, 24206, 47736, 38299, 28807, 50912, 18675, 45260, 136, 37103, 47333, 20655, 379, 18402, 47848, 22915, 136, 30, 38645, 47407, 26531, 18675, 44298, 35047, 38131, 47736, 50600, 50745, 30129, 38255, 31022, 47736, 39195, 18675, 46134, 143, 22242, 46134, 31416, 38255, 44738, 48172, 45421, 28320, 20375, 50667, 20375, 19757, 34194, 48172, 47736, 21013, 53806, 16504, 30, 7661, 41114, 379, 16951, 20655, 24403, 38131, 37829, 38300, 29827, 38170, 136, 22214, 19626, 28351, 19816, 30, 47454, 47422, 38131, 24828, 379, 3168, 50912, 47736, 29894, 35047, 136, 47819, 50483, 18675, 31108, 20655, 48824, 143, 38654, 30, 19816, 19757, 28339, 38337, 30347, 379, 4187, 47927, 48078, 136, 47736, 47407, 50483, 18724, 48172, 42131, 18675, 31108, 37934, 38131, 35551, 30, 33701, 30525, 47736, 39195, 50783, 20602, 47736, 50600, 379, 29, 9448, 35, 17693, 47736, 35152, 35047, 48249, 19588, 47736, 47407, 47671, 38645, 20509, 38255, 20603, 48824, 143, 38654, 136, 30, 20655, 39202, 136, 19816, 35109, 143, 30888, 379, 18336, 50560, 50685, 18724, 48172, 41932, 47736, 37934, 38131, 30, 29087, 39195, 19816, 31487, 31108, 39193, 143, 39058, 33953, 30212, 21781, 35055, 136, 47736, 47407, 30, 50483, 37829, 18724, 30884, 35118, 20375, 29087, 379, 9685, 50483, 38300, 50912, 47736, 43427, 35814, 48172, 47736, 41114, 30, 26238, 47725, 50560, 18941, 47927, 379, 16951, 35152, 35047, 48249, 19588, 47736, 47407, 48172, 44335, 32234, 25418, 29, 51125, 43194, 48172, 38645, 38299, 36093, 33610, 379, 9685, 35814, 47736, 47407, 42195, 50709, 47736, 41145, 53806, 30, 46390, 19816, 50570, 20234, 20375, 50667, 20375, 50709, 39173, 38131, 34434, 37546, 48172, 21124, 33083, 379, 35, 4197, 42448, 47736, 50600, 21077, 38255, 47736, 35047, 43272, 136, 34434, 22391, 37898, 21124, 44030, 33108, 47646, 38131, 47736, 30, 37934, 38131, 48105, 34434, 22391, 21124, 24207, 33108, 18675, 51241, 30212, 49912, 41043, 143, 30129, 48289, 379, 7176, 50912, 47736, 30, 28815, 48508, 20893, 48172, 29388, 143, 48172, 143, 29388, 36093, 19014, 136, 47736, 30347, 36940, 50560, 31705, 30, 28693, 34389, 44357, 48172, 42769, 27850, 19816, 46995, 379, 39, 3056, 35, 7788, 19973, 36093, 33609, 136, 34434, 44356, 47725, 35152, 35047, 34389, 47736, 20154, 48249, 48172, 21124, 49733, 379, 17019, 30, 34389, 21173, 47736, 46695, 38131, 41043, 36093, 19816, 23850, 34389, 40852, 21077, 38255, 30, 25413, 21232, 379, 2897, 50753, 50560, 36236, 31705, 32010, 25570, 38255, 25413, 43208, 48172, 38645, 30, 41064, 19816, 44560, 136, 50560, 48941, 20501, 19937, 25413, 21232, 47827, 50560, 31705, 30, 48172, 47671, 47848, 20509, 33108, 38484, 48172, 34862, 50709, 51057, 19816, 50709, 27243, 37829, 379, 29 ]
[ true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, false, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, true, false, false, false, false, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, false, false, false, true, false, false, true, false, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, false, false, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, false, true, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, false, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, false, true, false, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, false, true, true, true, true, false, false, false, false, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,324
1. Challenge: Describe your challenge, including all relevant information. In the electronics/digital payment industry, there is a variant of payment card that individuals or corporate could acquire without necessarily having an account relationship with the bank nor a credit relationship. This class of card is called the Prepaid Card. The major limitation of this card lies in its flexibility of onboarding, since minimal customer information was received at the point of onboarding, most financial institutions do create a standalone system for the management of both the financial and non-financial functionality of the card, thus it makes customer experience not flexible enough. The loading and unloading of the card by customers must be done in a semimanual way, as opposed to the expectation of customers in the digital era. 2. Selection: In your own words, briefly describe the tool you selected (e.g., what it is and why you selected it for your challenge -- including any appropriate video lecture references). Mind mapping is a method of relating problems with possible solutions. Mind mapping stands to answer the questions: do I really know the problem? Is my thought of solutions appropriate for the problem or could solve the problem? I selected mind mapping tool because it helps to understand the mind of customers by empathy. Refer to the video lecture: Mind mapping tool by Darton professor, Cindy Smith. 3. Application: Describe how you applied the tool you selected to your challenge (e.g., what you did and how the tool was applied effectively or ineffectively). How I applied the mind mapping tool: a. After the data collection, I presented the available data for everyone to see. b. Sent a survey to all members of the electronics banking team for reaction, based on the data collected. c. Each unit in the department is recognized as a cluster and they are asked to select learning/data that forms a good idea. d. We picked out the good stuff according to units as a cluster. e. Review the observations of the participants and make insights from them, on a unit/cluster level. f. Translate insights into design Meanwhile, mind mapping is a design criterion, not the design itself. It is ineffective in some ways because design thinking (creating a creative design) goes beyond only the asks of customers as they might not even be able to identify their valid needs themselves. 4. Insight: Describe the insight you gained from applying the tool you selected to your challenge (e.g., how an insight affected your thinking about the challenge and about design thinking more broadly). An insight came up from the participants comment on the for prepaid card to act like a debit card, but still with its minimal onboarding documentation requirement. This insight gave a clue to the management of Prepaid card, using the same IT infrastructure as it is applicable in debit card with similar flow of transactions and customer feedback mechanism. 5. Approach: Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s) why. I should have collected data also on the other variants of payment cards, other than the prepaid. This is to enable the participants to be more informed about the functionalities.
[ 695, 379, 4800, 2131, 6182, 51280, 22869, 136, 33201, 19547, 42720, 33508, 379, 29, 9285, 47736, 27963, 537, 26624, 39364, 33399, 136, 47819, 34389, 18675, 49900, 38131, 39364, 22515, 47725, 29, 33370, 38457, 24823, 24914, 18976, 50933, 37517, 31712, 19757, 18891, 42682, 29, 50912, 47736, 21013, 37803, 18675, 25150, 42682, 379, 17019, 23276, 38131, 22515, 34389, 22338, 47736, 13637, 4599, 379, 16951, 29, 35876, 35414, 38131, 47927, 22515, 35328, 33108, 34470, 29996, 38131, 38264, 136, 45019, 36727, 25413, 29, 33508, 50483, 42132, 20542, 47736, 40163, 38131, 38264, 136, 37135, 29831, 33838, 27214, 25110, 29, 18675, 45989, 47167, 30212, 47736, 35937, 38131, 21781, 47736, 29831, 19816, 37759, 143, 29831, 29, 30624, 38131, 47736, 22515, 136, 48027, 34434, 35893, 25413, 29125, 37829, 29997, 28398, 379, 16951, 29, 35545, 19816, 49405, 38131, 47736, 22515, 22241, 25418, 37344, 21124, 27290, 33108, 18675, 44442, 50549, 136, 20375, 29, 38400, 48172, 47736, 29083, 38131, 25418, 33108, 47736, 26624, 28598, 379, 29, 1125, 379, 15538, 2131, 9285, 51280, 38910, 51006, 136, 21962, 26210, 47736, 48249, 51273, 44393, 122, 27645, 136, 50709, 34434, 34389, 19816, 29, 50802, 51273, 44393, 34434, 30212, 51280, 22869, 144, 33201, 19973, 20154, 50094, 35178, 29, 42423, 125, 379, 29, 11598, 36034, 34389, 18675, 36531, 38131, 42677, 40958, 50912, 40389, 45471, 379, 11598, 36034, 29, 46005, 48172, 19911, 47736, 41678, 2131, 27214, 8979, 42023, 34862, 47736, 40942, 2142, 9655, 37366, 47956, 38131, 45471, 29, 20154, 30212, 47736, 40942, 38457, 24914, 45480, 47736, 40942, 2142, 8979, 44393, 36689, 36034, 48249, 29, 21173, 34434, 31857, 48172, 49164, 47736, 36689, 38131, 25418, 22241, 28127, 379, 14391, 48172, 47736, 50094, 29, 35178, 2131, 11598, 36034, 48249, 22241, 5980, 41083, 136, 4993, 15916, 379, 29, 1411, 379, 3032, 2131, 6182, 32234, 51273, 20076, 47736, 48249, 51273, 44393, 48172, 51280, 22869, 122, 27645, 136, 50709, 29, 51273, 26531, 19816, 32234, 47736, 48249, 50483, 20076, 27851, 38457, 33406, 125, 379, 29, 8911, 8979, 20076, 47736, 36689, 36034, 48249, 2131, 29, 18677, 2636, 47736, 25570, 23651, 136, 8979, 40738, 47736, 20774, 25570, 30212, 28831, 48172, 29, 44335, 379, 29, 20875, 15589, 18675, 46955, 48172, 19547, 36387, 38131, 47736, 27963, 21018, 47407, 30212, 29, 41946, 136, 21077, 38255, 47736, 25570, 23647, 379, 29, 22257, 6748, 49356, 33108, 47736, 26114, 34389, 42196, 20375, 18675, 23459, 19816, 47860, 20234, 29, 20396, 48172, 44390, 35152, 537, 25570, 47725, 30312, 18675, 31108, 32732, 379, 29, 25503, 18238, 39833, 38654, 47736, 31108, 46502, 18889, 48172, 49361, 20375, 18675, 23459, 379, 29, 27643, 14691, 47736, 38040, 38131, 47736, 39195, 19816, 35884, 33743, 30525, 29, 47766, 136, 38255, 18675, 49356, 537, 23459, 35268, 379, 29, 29367, 30, 17257, 33743, 34159, 26238, 29, 11396, 136, 36689, 36034, 34389, 18675, 26238, 25198, 136, 37829, 47736, 26238, 34474, 379, 9685, 34389, 33405, 33108, 29, 45494, 50554, 21173, 26238, 47899, 122, 25117, 18675, 25122, 26238, 125, 31094, 21377, 38300, 47736, 29, 20400, 38131, 25418, 20375, 47860, 36641, 37829, 28802, 21124, 18724, 48172, 32788, 47756, 49845, 37546, 47794, 379, 29, 1597, 379, 9448, 2131, 6182, 47736, 33738, 51273, 30733, 30525, 20085, 47736, 48249, 51273, 44393, 48172, 51280, 29, 22869, 122, 27645, 136, 32234, 19757, 33738, 19284, 51280, 47899, 18744, 47736, 22869, 19816, 18744, 29, 26238, 47899, 37103, 22007, 125, 379, 29, 2872, 33738, 22364, 49616, 30525, 47736, 39195, 23781, 38255, 47736, 30212, 40684, 22515, 48172, 18989, 35385, 29, 18675, 25670, 22515, 136, 22214, 46185, 50912, 34470, 36727, 38264, 27234, 43048, 379, 29, 17019, 33738, 30838, 18675, 23451, 48172, 47736, 35937, 38131, 13637, 22515, 136, 49766, 47736, 43922, 9136, 29, 33535, 20375, 34434, 34389, 20062, 33108, 25670, 22515, 50912, 44976, 30058, 38131, 48470, 19816, 29, 25413, 29654, 36297, 379, 29, 1715, 379, 3056, 2131, 6182, 50709, 51273, 36641, 27214, 26584, 37667, 48078, 144, 20085, 47736, 43922, 48249, 51273, 29, 44393, 38457, 18675, 26571, 38275, 144, 19816, 47736, 42059, 125, 50802, 379, 29, 8979, 44820, 31705, 23647, 25570, 19626, 38255, 47736, 38622, 49901, 38131, 39364, 22524, 136, 38622, 47714, 29, 47736, 40684, 379, 17019, 34389, 48172, 28198, 47736, 39195, 48172, 21124, 37103, 33524, 18744, 47736, 29, 30623, 379, 29 ]
[ false, true, false, true, true, true, false, true, true, true, true, false, false, false, true, true, false, false, true, true, false, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, true, true, false, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, false, false, false, false, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, false, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, false, true, true, true, true, true, true, false, true, true, false, false, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, false, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, false, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, false, false, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, false, false, true, false, false, false, true, false, true, true, true, false, false, false, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, false, false, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, false, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, false, false, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, false, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,325
Report Discretization is a common process used in data mining applications that transforms quantitative data into qualitative data. Different methods have been proposed in order to achieve this process. The stand stone in the discretization algorithm is to find potential cut-points which split continuous range values into nominal values. So the discretization methods vary according to how to find these cut-points. Entropy-based method is one of discretization methods however using information entropy measure. This is our data: Firstly, we need to find entropy for classe Second, find entropy for estadoCivil and calculate information gain Then, find entropy for naconalidade and calculate information gain And finally find entropy for altura and calculate information gain So, according to my calculation, im gonna pick naconalidade
[ 14557, 29, 6378, 34389, 18675, 23819, 40988, 49733, 33108, 25570, 36743, 20072, 47725, 30, 48500, 41620, 25570, 34159, 41602, 25570, 379, 6304, 36542, 31705, 21197, 30, 41241, 33108, 38484, 48172, 18938, 47927, 40988, 379, 16951, 45987, 46235, 33108, 47736, 26874, 30, 19519, 34389, 48172, 29838, 40442, 25452, 143, 40172, 50745, 45783, 24596, 41850, 49872, 34159, 30, 37750, 49872, 379, 15931, 47736, 26874, 36542, 49916, 18889, 48172, 32234, 48172, 29838, 47848, 30, 25452, 143, 40172, 379, 7055, 143, 21077, 36531, 34389, 38275, 38131, 26874, 36542, 32236, 49766, 30, 33508, 28501, 36278, 379, 29, 17019, 34389, 38645, 25570, 2131, 29, 7697, 136, 50560, 37530, 48172, 29838, 28501, 30212, 23278, 29, 15481, 136, 29838, 28501, 30212, 28699, 19816, 22312, 33508, 30731, 29, 16969, 136, 29838, 28501, 30212, 37404, 19816, 22312, 33508, 30731, 29, 2897, 29824, 29838, 28501, 30212, 19650, 19816, 22312, 33508, 30731, 29, 15931, 136, 18889, 48172, 37366, 22316, 136, 32675, 35786, 31101, 37401, 39832, 37404, 29 ]
[ false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, false, false, false, true, true, true, false, false, false, false, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, false, true, false, true, false, true, true, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,327
visualization is very important for a mankind you know it is good to have better viszualtion beacuse it help to improve Visualization is about using images. It's not about drawing; it's about visual thinking. It pushes us beyond using words or language alone. It is a way of unlocking a different part of our brains that allows us to think nonverbally and that managers might not normally.its beacuse if you want to create history there shoul be plan right beacuse vizualtion is viszulation to many people in the name pf vizulasation so the should be a vizualtion so let us know about vizulation in dsignt thinking to be frank why there should be need for software engineering ehy you shoul you go .let us talk about design thonkingaor lateral thimkimg module 2 story telling - when i was kid i wasnt able to know any story rather than my teachers like i didnt get any story from my grandparents.my point of view if i hsbitutat or if i would i listern to my grsndparent storeis i would iknow the taste of story.Story telling is differnt beacuse it gives a moral lol. if we story telling in design thinkning lets make a sort it beacuse many peole are aroind of it it beacuse my peopel vStorytelling is a means for sharing and interpreting experiences. ... Storytelling can be used as a method to teach ethics, values and cultural norms and differences. Learning is most effective when it takes place in social environments that provide authentic social cues about how knowledge is to be appliedFor example, you should tell stories when you create prototypes for users and when you try to figure out how the prototype is supposed to fit into users' lives. module 3 mind mapping mind mapping is good to know because mind mappoing is good because it is map thw whole the minfd that what i talking about its beacuse i want to know why peole get depressed and mak eir ok imagine there a map what would be done gone right. like we r human thats it humanb are god to be comapered with nay other creatyres
[ 50228, 34389, 50038, 33040, 30212, 18675, 35984, 51273, 34862, 34434, 34389, 31108, 48172, 31705, 21361, 50257, 21137, 34434, 30, 31843, 48172, 33082, 18008, 34389, 18744, 49766, 32877, 379, 9685, 120, 37829, 18744, 27435, 2136, 34434, 120, 18744, 50213, 47899, 379, 9685, 30, 41550, 49717, 21377, 49766, 51006, 38457, 34992, 19604, 379, 9685, 34389, 18675, 50549, 38131, 49408, 18675, 26571, 39173, 38131, 38645, 21854, 30, 47725, 19590, 49717, 48172, 47890, 37792, 19816, 47725, 35947, 36641, 37829, 37814, 21137, 32816, 51273, 50440, 48172, 30, 25110, 32014, 47819, 44819, 21124, 39986, 43539, 21137, 50280, 34389, 50258, 48172, 36019, 39478, 33108, 47736, 37414, 39721, 30, 50281, 45345, 47736, 44820, 21124, 18675, 50280, 45345, 35256, 49717, 34862, 18744, 50282, 33108, 27543, 47899, 48172, 21124, 30428, 30, 50802, 47819, 44820, 21124, 37530, 30212, 45411, 28349, 27900, 51273, 44819, 51273, 31079, 511, 49717, 47276, 18744, 26238, 30, 47943, 35026, 47883, 29, 36988, 1125, 29, 46282, 47553, 143, 29, 50730, 32675, 50483, 34781, 32675, 50483, 37907, 18724, 48172, 34862, 19973, 46282, 41893, 47714, 37366, 47399, 35385, 32675, 26531, 37907, 30966, 19973, 46282, 30525, 37366, 30, 31198, 40163, 38131, 50111, 32816, 32675, 32247, 38457, 32816, 32675, 51125, 32675, 35481, 48172, 37366, 31381, 46259, 32675, 51125, 32841, 30, 47736, 47354, 38131, 46282, 379, 16260, 47553, 34389, 26590, 21137, 34434, 31020, 18675, 37092, 35627, 379, 32816, 50560, 46282, 47553, 33108, 26238, 47907, 30, 35260, 35884, 18675, 45546, 34434, 21137, 36019, 39474, 20234, 20283, 38131, 34434, 34434, 21137, 37366, 39477, 49818, 34389, 18675, 36269, 30212, 30, 44678, 19816, 34089, 29132, 379, 384, 16274, 22391, 21124, 49733, 20375, 18675, 36531, 48172, 47393, 28741, 136, 49872, 19816, 30, 25329, 37818, 19816, 26567, 379, 10522, 34389, 37135, 27850, 50730, 34434, 47265, 39964, 33108, 45366, 28534, 47725, 30, 41347, 20704, 45366, 25307, 18744, 32234, 34868, 34389, 48172, 21124, 20078, 28896, 136, 51273, 44820, 47549, 46269, 30, 50730, 51273, 25110, 41322, 30212, 49750, 19816, 50730, 51273, 48769, 48172, 29776, 38654, 32234, 47736, 41316, 34389, 46893, 48172, 30, 29913, 34159, 49750, 113, 35526, 379, 29, 36988, 1411, 29, 36689, 36034, 29, 36689, 36034, 34389, 31108, 48172, 34862, 21173, 36689, 36048, 34389, 31108, 21173, 34434, 34389, 36021, 48029, 50786, 47736, 36718, 30, 47725, 50709, 32675, 47281, 18744, 34470, 21137, 32675, 50440, 48172, 34862, 50802, 39474, 30966, 26165, 19816, 35883, 27906, 38226, 32888, 30, 47819, 18675, 36021, 50709, 51125, 21124, 27290, 31104, 43539, 379, 35385, 50560, 41743, 32535, 47725, 43819, 34434, 32540, 20234, 31088, 48172, 21124, 23716, 30, 50912, 37490, 38622, 25141, 29 ]
[ true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, true, true, true, false, true, false, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, true, false, false, true, true, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, false, false, false, true, false, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,328
Reflection - Mind Mapping Challenge: As a young person who wants to undertake to generate incomes, I intend to get to know my users more thoroughly, know their needs and be able to develop a plan to start successfully. Mainly it would be a small business but I hope it grow over time Selection: the tool that I selected to be able to choose the best entrepreneurship plan and have different ideas was the mind mapping, since I am not looking for something analytical, but something creative, and this tool is the most appropriate to look for patterns and perspectives that lead to solutions creative. Thanks to the Design thinking course, I realized that in order to achieve the successful venture that I want, I must be creative, and look for different criteria to carry out any of the ideas that are viable for my project. Application: I applied the Mind Mapping tool following the steps given by Elena Cirillo and Shakeel Ward in their book “Designing for growth” Using the metaphor "garage sale" or "art gallery" First, the ideas and information that we have from different sources are organized to observe our reality. Second, we organize our users, who must be people interested in my new idea of entrepreneurship. Third: at least 10 people are asked to give us time as we want to know a little more about them and their intuitions Fourth: these people are given many notes and a marker, explaining that they must observe the ideas and information presented and choose the good and bad things that they find of these in different sticky notes. This allows new ideas to be generated. Fifth: They are asked to meet in groups to share their ideas and then divide them according to common themes, starting with one person who presents their idea and then another who has an idea on the same topic and so on with the different themes that they found. Sixth: the ideas of the group should be studied and general statements are obtained by observing the connection between them. At this point the mind mapping has been completed, the only thing left to do is complete the design thinking Perspective: thanks to the application of the mind mapping tool, we were able to obtain the conditions that our design solution must satisfy, in order to meet the needs of our clients and be able to solve them through our project "entrepreneurship" These conditions were based on the insights obtained from our "application" Approach: what I could do differently is to add one of the criteria of the mind mapping and is to ask ourselves, if everything were possible, what criteria would our design have? Allowing us to go much further than what we have been able to perceive through the needs of our clients. I also would complement this tool with another that allows me not only to generate ideas for solutions, but also to help me choose the best solution. Such as the Learning Launch
[ 14406, 143, 11598, 11194, 29, 4800, 2131, 30, 3168, 18675, 51275, 30, 39620, 50783, 50443, 48172, 49182, 48172, 30884, 30, 33213, 136, 8979, 33917, 48172, 30966, 48172, 34862, 37366, 49750, 37103, 47949, 136, 34862, 47756, 30, 37546, 19816, 21124, 18724, 48172, 26383, 18675, 39986, 48172, 46021, 46700, 379, 30, 11095, 34434, 51125, 30, 21124, 18675, 45258, 22188, 22214, 8979, 32147, 34434, 31372, 38756, 48078, 35, 15538, 2131, 47736, 48249, 47725, 8979, 44393, 48172, 21124, 18724, 48172, 23110, 47736, 21345, 30, 28497, 39986, 19816, 31705, 26571, 32749, 50483, 47736, 36689, 36034, 136, 30, 45019, 8979, 19661, 37829, 35654, 30212, 45506, 19787, 136, 22214, 45506, 25122, 136, 19816, 30, 47927, 48249, 34389, 47736, 37135, 20154, 48172, 35651, 30212, 39327, 19816, 39671, 47725, 30, 35109, 48172, 45471, 25122, 379, 30, 16942, 48172, 47736, 6191, 47899, 24986, 136, 8979, 42017, 47725, 33108, 38484, 48172, 18938, 47736, 30, 46699, 49973, 47725, 8979, 50440, 136, 8979, 37344, 21124, 25122, 136, 19816, 35651, 30212, 26571, 30, 25192, 48172, 22575, 38654, 19973, 38131, 47736, 32749, 47725, 20234, 50062, 30212, 37366, 41145, 379, 35, 3032, 2131, 8979, 20076, 47736, 11598, 11194, 48249, 30162, 47736, 46138, 31016, 22241, 30, 6892, 5005, 19816, 15663, 18191, 33108, 47756, 21712, 53810, 6200, 30212, 31378, 53811, 30, 17693, 47736, 36513, 106, 30784, 43886, 106, 38457, 106, 20334, 30747, 106, 30, 7694, 136, 47736, 32749, 19816, 33508, 47725, 50560, 31705, 30525, 26571, 45573, 20234, 30, 38537, 48172, 38042, 38645, 42010, 379, 35, 15481, 136, 50560, 38536, 38645, 49750, 136, 50783, 37344, 21124, 39478, 34001, 33108, 37366, 37641, 30, 32732, 38131, 28497, 379, 30, 17015, 2131, 20542, 35166, 790, 39478, 20234, 20396, 48172, 31012, 49717, 48078, 20375, 50560, 50440, 48172, 34862, 18675, 30, 35513, 37103, 18744, 47766, 19816, 47756, 34219, 30, 7844, 2131, 47848, 39478, 20234, 31016, 36019, 37846, 19816, 18675, 36080, 136, 29179, 47725, 30, 47860, 37344, 38042, 47736, 32749, 19816, 33508, 40738, 19816, 23110, 47736, 30, 31108, 19816, 20946, 47886, 47725, 47860, 29838, 38131, 47848, 33108, 26571, 46168, 37846, 379, 30, 17019, 30, 19590, 37641, 32749, 48172, 21124, 30885, 379, 30, 7624, 2131, 16997, 20234, 20396, 48172, 36355, 33108, 31366, 48172, 44664, 47756, 32749, 19816, 47797, 27179, 30, 47766, 18889, 48172, 23819, 47784, 136, 46030, 50912, 38275, 39620, 50783, 40745, 30, 47756, 32732, 19816, 47797, 19905, 50783, 31672, 19757, 32732, 38255, 47736, 43922, 48286, 19816, 45345, 38255, 30, 50912, 47736, 26571, 47784, 47725, 47860, 30367, 379, 30, 15857, 2131, 47736, 32749, 38131, 47736, 31358, 44820, 21124, 46488, 19816, 30873, 46052, 20234, 30, 38066, 22241, 38047, 47736, 24329, 21370, 47766, 379, 30, 3248, 47927, 40163, 47736, 36689, 36034, 30, 31672, 21197, 23986, 136, 47736, 38300, 47885, 35189, 48172, 30, 27214, 34389, 23985, 47736, 26238, 47899, 35, 13282, 2131, 47722, 48172, 47736, 20069, 38131, 47736, 36689, 36034, 30, 48249, 136, 50560, 50685, 30, 18724, 48172, 38064, 47736, 24198, 47725, 38645, 26238, 45464, 37344, 43989, 136, 33108, 38484, 30, 48172, 36355, 47736, 37546, 38131, 38645, 23367, 19816, 21124, 18724, 48172, 45480, 47766, 48005, 38645, 30, 41145, 106, 28497, 106, 30, 16992, 24198, 50685, 21077, 38255, 47736, 33743, 38066, 30525, 38645, 30, 106, 20069, 106, 29, 3056, 2131, 50709, 8979, 24914, 27214, 26584, 34389, 48172, 19075, 38275, 38131, 47736, 25192, 38131, 47736, 30, 36689, 36034, 19816, 34389, 48172, 20394, 38651, 136, 32816, 28836, 50685, 40389, 136, 50709, 30, 25192, 51125, 38645, 26238, 31705, 2142, 30, 2790, 49717, 48172, 31079, 37235, 30676, 47714, 50709, 30, 50560, 31705, 21197, 18724, 48172, 39498, 48005, 47736, 37546, 38131, 38645, 23367, 379, 30, 8979, 19626, 30, 51125, 23978, 47927, 48249, 50912, 19905, 47725, 19590, 36247, 37829, 38300, 48172, 30, 30884, 32749, 30212, 45471, 136, 22214, 19626, 48172, 31843, 36247, 23110, 47736, 21345, 30, 45464, 379, 30, 16389, 20375, 47736, 10522, 10458, 29 ]
[ true, true, true, false, false, false, true, false, true, true, true, false, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, false, true, false, true, true, true, false, true, false, true, true, false, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, false, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,333
Name : Standard operating procedure for prevention of Covid-19 Challenge : Identify safety measure, procure safety equipment and educate the stake holders to prevent COVID-19 spread in the organization With the limited budget and resources need to manage procurement of hand sanitizers, face masks, hand gloves, temperature sensing devises, educating security people , creating awareness among all stake holders, preparing sanitizer inhouse to optimize cost. We are team of 15 people to complete this task. Limited time. Stake holders visiting the organization is around 10,000 per day maximum. Idea to provide best service to customer. Ask questions to stake holders that how they can save themselves and others from this Corona virus. Create Visualization with respect to points collected. Take suggestions from medical doctors and go though the documents ratified by the local government and medical practitioners Selection : Tool used is Visualization. Video by Angela Myer is available in week1 on visualization tool. Made availability of white board, marker pens, stick pads, flip chart, camera and other useful material.Told a story how people are getting effected in countries like Italy and France and how they made progress in limiting the spread of virus. Made four groups to identify the solutions to limit corona virus spread, asked them come up with a sketch or map of their idea or solution. Finally selected the most appropriate one. This tool is about visual thinking and where left brain and right brain both harness in this process so that we got optimum solution. Involved few people who are good at drawings and who can create better visuals among us. Corona Virus enters your body through the nose, mouth and eyes. It cannot enter through the skin, create a poster with some of the following points taken after discussion A person who is already suffering from COVID-19, will spread the virus. When he/she coughs or sneezes, the virus will get sprayed into the air along with the droplets. These droplets or the virus is not visible to the naked eye. If another person, who is standing close by, inhales these droplets, the virus will directly go into the nose, throat & lungs. If the COVID-19 person sneezes or coughs into his hands, the virus will get stuck to his hands. Thereafter, which ever surface this person touches with his hands (like table, chair, doorknob, calling bell, car doors, lift buttons, etc.) the virus will get stuck to those surfaces. If a healthy person touches these surfaces, the virus will get stuck to his hands. And when he/she touches his nose, mouth or eyes, the virus will enter the healthy person’s body also. Hand shaking with a person whose hand is having the virus. Touching the mouth or nose or kissing an infected person. Created visuals from above points so that all stakeholders understand on same level. Took some more ideas from the participants to improve visuals Application : Created procedural document. Created training material, Created awareness in social media with visuals developed in this process. Executed the planned activities. Structured the tasks. Conducted meetings and group discussions for implement the plans. Provided training whenever required. Conducted survey about proposed process and the procedure. Made them feel the difference in the old situation and the new circumstances. Listen to the participants and later stakeholders.When they enter the institution first they have face mask and need to sanitize the hands, cooperate with security to check their body temperature using contactless devices. Maintain social distance. Regularly wash their hands to keep themselves safe from virus. Insights: Took feedback from the stakeholders. Checked for missing elements. Identified what they don’t know about COVID-19 and create information leaflets shared them though social media. The advantage of having visualization tool is it give complete picture of the process from beginning to the end. It includes from what is?, what if? what wows? and what works? Created a design brief with required criteria and learning guide to implement this COVID -19 standard operating procedure. Collected the real time data to improve the system. Created seamless communication between the stakeholders with social media applications. Considered empathy before finalizing the plan. Taken few iterations to make it near to perfect. Approach: Collaborated with all the stake holders. Worked in teams so that all should feel equally responsible. Reviewed the progress and considered the reflections for further improvements when you are doing so in next upgrade. Visualize progress made in the limiting the Corona virus spread. Rolled out the complete plan. The minimum is given the manual for the safety of person concerned should be ready to follow more than required should be the process to make their minds ready to adopt this activity. Finally, we should get succeeded in convincing people to follow the all the precaution measure wilfully. Created story panels about the pandemic. Minimize the risk and maximize the freedom to visit the organization. Carefully navigate the uncertainties with spread of Corona virus. Be quick in taking actions. Some stakeholders reflected that this exercise is even useful in their house hold activities and to educate their children and family members
[ 12076, 2131, 16143, 38359, 40978, 30212, 40808, 38131, 5644, 29, 4800, 2131, 9186, 43866, 36278, 136, 41021, 43866, 28583, 19816, 27814, 47736, 30, 45953, 32050, 30, 48172, 40804, 4413, 45843, 33108, 47736, 38527, 29, 18402, 47736, 35416, 22077, 19816, 43177, 37530, 48172, 35932, 41023, 38131, 31537, 30, 43952, 136, 29388, 36139, 136, 31537, 31061, 136, 47568, 44475, 26427, 136, 27817, 30, 44327, 39478, 136, 25117, 20831, 19729, 19547, 45953, 32050, 136, 40693, 43951, 30, 33585, 48172, 38436, 24883, 379, 18238, 20234, 47407, 38131, 935, 39478, 48172, 23985, 47927, 47345, 379, 10658, 30, 48078, 379, 16139, 32050, 50203, 47736, 38527, 34389, 20290, 792, 39494, 25606, 36235, 379, 30, 9166, 48172, 41347, 21345, 44549, 48172, 25413, 379, 3190, 41678, 48172, 45953, 32050, 47725, 32234, 30, 47860, 22391, 44003, 47794, 19816, 38623, 30525, 47927, 5562, 50173, 379, 5665, 18008, 30, 50912, 43181, 48172, 40172, 23647, 379, 16742, 46755, 30525, 36319, 27228, 19816, 31079, 30, 47954, 47736, 27239, 41895, 22241, 47736, 35561, 31136, 19816, 36319, 40530, 29, 15538, 2131, 17149, 49733, 34389, 18008, 379, 17924, 22241, 2923, 11939, 34389, 20774, 33108, 30, 50628, 38255, 50228, 48249, 379, 11054, 20773, 38131, 50769, 21646, 136, 36080, 39464, 136, 46157, 30, 38996, 136, 30006, 22973, 136, 22365, 19816, 38622, 49736, 36171, 379, 17123, 18675, 46282, 32234, 39478, 20234, 30, 30977, 27847, 33108, 24966, 35385, 9690, 19816, 7859, 19816, 32234, 47860, 35814, 41129, 33108, 30, 35418, 47736, 45843, 38131, 50173, 379, 11054, 30381, 31366, 48172, 32788, 47736, 45471, 48172, 35413, 30, 24816, 50173, 45843, 136, 20396, 47766, 23735, 49616, 50912, 18675, 45115, 38457, 36021, 38131, 47756, 32732, 38457, 30, 45464, 379, 7659, 44393, 47736, 37135, 20154, 38275, 379, 17019, 48249, 34389, 18744, 50213, 30, 47899, 19816, 50735, 35189, 21849, 19816, 43539, 21849, 21781, 31657, 33108, 47927, 40988, 45345, 47725, 30, 50560, 31124, 38439, 45464, 379, 9626, 29718, 39478, 50783, 20234, 31108, 20542, 27438, 19816, 30, 50783, 22391, 25110, 21361, 50248, 19729, 49717, 379, 5562, 17977, 28451, 51280, 21665, 48005, 30, 47736, 37825, 136, 37205, 19816, 29345, 379, 9685, 22391, 37829, 28443, 48005, 47736, 45153, 136, 25110, 18675, 40405, 50912, 30, 45494, 38131, 47736, 30162, 40172, 47260, 19330, 26890, 29, 2145, 39620, 50783, 34389, 19623, 46733, 30525, 4413, 136, 50840, 45843, 47736, 50173, 379, 18325, 30, 31726, 537, 44697, 24913, 38457, 45329, 136, 47736, 50173, 50840, 30966, 45841, 34159, 47736, 19456, 19605, 50912, 47736, 30, 27509, 379, 16992, 27509, 38457, 47736, 50173, 34389, 37829, 50186, 48172, 47736, 37412, 29333, 379, 9194, 19905, 30, 39620, 136, 50783, 34389, 46002, 23421, 22241, 136, 33569, 47848, 27509, 136, 47736, 50173, 50840, 26724, 31079, 30, 34159, 47736, 37825, 136, 48001, 112, 35770, 379, 29, 9194, 47736, 4413, 39620, 45329, 38457, 24913, 34159, 32001, 31572, 136, 47736, 50173, 50840, 30966, 46478, 30, 48172, 32001, 31572, 379, 16983, 136, 50745, 28821, 46914, 47927, 39620, 48327, 50912, 32001, 31572, 30, 122, 35385, 47197, 136, 22853, 136, 27314, 136, 22341, 21268, 136, 22504, 27316, 136, 35354, 22224, 136, 28719, 379, 125, 47736, 50173, 50840, 30, 30966, 46478, 48172, 47951, 46916, 379, 9194, 18675, 31772, 39620, 48327, 47848, 46916, 136, 47736, 50173, 30, 50840, 30966, 46478, 48172, 32001, 31572, 379, 2897, 50730, 31726, 537, 44697, 48327, 32001, 37825, 136, 37205, 38457, 29345, 136, 47736, 30, 50173, 50840, 28443, 47736, 31772, 39620, 53806, 21665, 19626, 379, 29, 8603, 44644, 50912, 18675, 39620, 50801, 31537, 34389, 31712, 47736, 50173, 379, 17180, 47736, 37205, 30, 38457, 37825, 38457, 34828, 19757, 33443, 39620, 379, 5666, 50248, 30525, 18746, 40172, 45345, 47725, 29, 19547, 45960, 49164, 38255, 43922, 35268, 379, 17148, 45494, 37103, 32749, 30525, 47736, 30, 39195, 48172, 33082, 50248, 29, 3032, 2131, 5666, 40976, 27230, 379, 5666, 48447, 36171, 136, 5666, 30, 20831, 33108, 45366, 36306, 50912, 50248, 26386, 33108, 47927, 40988, 379, 7235, 47736, 30, 40002, 19014, 379, 29, 16324, 47736, 47352, 379, 5369, 36361, 19816, 31358, 26891, 30212, 33001, 30, 47736, 40010, 379, 13861, 48447, 50731, 43046, 379, 5369, 46955, 18744, 30, 41241, 40988, 19816, 47736, 40978, 379, 11054, 47766, 29662, 47736, 26566, 33108, 47736, 38230, 30, 45074, 19816, 47736, 37641, 23208, 379, 10692, 48172, 47736, 39195, 19816, 35025, 30, 45960, 379, 18325, 47860, 28443, 47736, 33833, 29894, 47860, 31705, 29388, 36136, 19816, 37530, 30, 48172, 43949, 47736, 31572, 136, 24756, 50912, 44327, 48172, 23007, 47756, 21665, 47568, 30, 49766, 24518, 26420, 379, 11096, 45366, 27077, 379, 14455, 50485, 47756, 31572, 30, 48172, 34732, 47794, 43859, 30525, 50173, 379, 29, 9456, 2131, 29, 17148, 29654, 30525, 47736, 45960, 379, 4887, 30212, 36846, 27973, 379, 9185, 30, 50709, 47860, 27214, 37974, 34862, 18744, 4413, 19816, 25110, 33508, 35121, 44668, 30, 47766, 47954, 45366, 36306, 379, 16951, 19208, 38131, 31712, 50228, 48249, 34389, 34434, 31012, 30, 23985, 39850, 38131, 47736, 40988, 30525, 21222, 48172, 47736, 28263, 379, 9685, 33199, 30525, 50709, 30, 34389, 2142, 136, 50709, 32816, 2142, 50709, 51135, 2142, 19816, 50709, 51057, 2142, 5666, 18675, 26238, 21958, 50912, 43046, 30, 25192, 19816, 35152, 31416, 48172, 33001, 47927, 4410, 170, 45990, 38359, 30, 40978, 379, 5164, 47736, 41989, 48078, 25570, 48172, 33082, 47736, 47167, 379, 5666, 44268, 30, 23847, 21370, 47736, 45960, 50912, 45366, 36306, 20072, 379, 30, 5419, 28127, 21207, 29823, 47736, 39986, 379, 16745, 29718, 34460, 48172, 35884, 34434, 30, 37501, 48172, 39522, 379, 29, 3056, 2131, 29, 5153, 50912, 19547, 47736, 45953, 32050, 379, 18439, 33108, 47422, 45345, 47725, 19547, 44820, 29662, 30, 28573, 43214, 379, 14692, 47736, 41129, 19816, 24394, 47736, 42458, 30212, 30, 30676, 33088, 50730, 51273, 20234, 27252, 45345, 33108, 37667, 49636, 379, 18016, 41129, 30, 35814, 33108, 47736, 35418, 47736, 5562, 50173, 45843, 379, 14823, 38654, 47736, 23985, 30, 39986, 379, 16951, 30, 36742, 34389, 31016, 47736, 36005, 30212, 47736, 43866, 38131, 39620, 24141, 44820, 21124, 41981, 30, 48172, 30156, 37103, 47714, 43046, 44820, 21124, 47736, 40988, 48172, 35884, 47756, 36705, 41981, 48172, 30, 19178, 47927, 19018, 379, 7659, 136, 50560, 44820, 30966, 46690, 33108, 24716, 39478, 48172, 30, 30156, 47736, 19547, 47736, 40566, 36278, 50839, 379, 5666, 46282, 39061, 18744, 47736, 30, 39053, 379, 11635, 47736, 43573, 19816, 36231, 47736, 30449, 48172, 50200, 47736, 38527, 379, 30, 4609, 37482, 47736, 49027, 50912, 45843, 38131, 5562, 50173, 379, 3674, 41695, 33108, 30, 47266, 18997, 379, 15982, 45960, 42453, 47725, 47927, 29002, 34389, 28802, 49736, 33108, 30, 47756, 32219, 32047, 19014, 19816, 48172, 27814, 47756, 23069, 19816, 29505, 36387, 29 ]
[ true, true, true, true, true, true, true, true, false, false, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, false, true, true, false, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, false, true, true, false, true, true, false, false, true, true, false, true, true, true, true, true, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, true, true, true, false, true, true, false, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, false, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, true, true, false, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, false, true, false, true, true, false, true, true, false, true, true, false, true, false, false, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, false, true, true, true, false, false, true, true, true, false, true, true, true, false, true, true, false, true, true, true, true, true, false, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, false, true, true, true, true, false, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, false, false, false, true, true, false, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, false, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, false, false, false, false, false, false, true, true, true, true, false, true, true, true, true, false, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, false, true, true, false, true, true, false, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, false, false, false, false, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,334
Mind Mapping Challenge I was working to figure out an innovative solution for a problem, and had to submit three-minute video pitch to Reliance, Indian conglomerate. It was part of B-School competition. This was different from other B-school competition in a way that you have to figure out problem yourself and then judge its worthiness in respect to being futuristic and unorthodox. Selection My team was working on it, and we were getting ideas generated but its worthiness regarding to the competition remained ambiguous. There I stuck with one idea, and applied mind mapping to judge it on various required parameters. Application The idea I began with was to make biodegradable utensils. There we began analysis on these various factors. It was all looking positive, but the research plan indicated that similar things were in the market. Not exactly the same idea, but was violating our complete innovative project. From there I thought to integrate IoT, but the target users and expected outcomes weren’t optimistic. Then, I moved to another idea of developing digital payment interface which were works without internet. Similar tests were applied on it, and it looked feasible to me. Though my teammates weren’t convinced. Therefore, I applied the other tool of visualization to convey my exact idea. Then, they began applying these filters, and now we had a consent. Insights By applying mind mapping, we were able to filter out the problem to work which suits all the pre-requirements. Now we had the problem in hand, and with the research plan we had the idea that a solution is feasible. There was a proper idea about potential users. Approach Unsurprisingly, our idea got selected for the campus finals. There were just 5 teams selected, and we were one of them. Next time, I would begin with this tool only as the time we wasted earlier discussing myriad ideas, and rejecting everyone of them will get avoided. Additionally, using mind mapping along with the other design thinking tools could me far more productive.
[ 11598, 11194, 29, 4800, 35, 8979, 50483, 51043, 48172, 29776, 38654, 19757, 33669, 45464, 30212, 18675, 40942, 136, 19816, 31487, 48172, 46587, 30, 47983, 143, 36762, 50094, 39938, 48172, 14496, 136, 9343, 24294, 379, 9685, 50483, 39173, 38131, 3388, 143, 15411, 30, 23946, 379, 17019, 50483, 26571, 30525, 38622, 3388, 143, 44129, 23946, 33108, 18675, 50549, 47725, 51273, 30, 31705, 48172, 29776, 38654, 40942, 51283, 19816, 47797, 34636, 34470, 51116, 33108, 43181, 48172, 21246, 30, 30707, 19816, 49443, 379, 35, 15538, 35, 11933, 47407, 50483, 51043, 38255, 34434, 136, 19816, 50560, 50685, 30977, 32749, 30885, 22214, 34470, 51116, 30, 42535, 48172, 47736, 23946, 42772, 19692, 379, 16981, 8979, 46478, 50912, 38275, 32732, 136, 19816, 30, 20076, 36689, 36034, 48172, 34636, 34434, 38255, 49912, 43046, 39132, 379, 35, 3032, 35, 16951, 32732, 8979, 21213, 50912, 50483, 48172, 35884, 21458, 49781, 379, 16981, 50560, 21213, 19781, 38255, 30, 47848, 49912, 29430, 379, 9685, 50483, 19547, 35654, 40362, 136, 22214, 47736, 43078, 39986, 33334, 47725, 30, 44976, 47886, 50685, 33108, 47736, 36082, 379, 12307, 28881, 47736, 43922, 32732, 136, 22214, 50483, 50148, 38645, 30, 23985, 33669, 41145, 379, 29, 7913, 47819, 8979, 47956, 48172, 33893, 9631, 136, 22214, 47736, 47330, 49750, 19816, 29087, 38666, 30, 50685, 37974, 38432, 379, 35, 16969, 136, 8979, 37212, 48172, 19905, 32732, 38131, 26391, 26624, 39364, 34008, 50745, 50685, 30, 51057, 50933, 34067, 379, 15806, 47690, 50685, 20076, 38255, 34434, 136, 19816, 34434, 35652, 29630, 48172, 36247, 379, 37, 17030, 37366, 47419, 50685, 37974, 24713, 379, 16986, 136, 8979, 20076, 47736, 38622, 48249, 38131, 30, 50228, 48172, 24698, 37366, 28879, 32732, 379, 16969, 136, 47860, 21213, 20085, 47848, 29806, 136, 19816, 37898, 30, 50560, 31487, 18675, 24368, 379, 35, 9456, 35, 4197, 20085, 36689, 36034, 136, 50560, 50685, 18724, 48172, 29802, 38654, 47736, 40942, 48172, 51013, 50745, 46773, 30, 19547, 47736, 40549, 143, 43051, 379, 12338, 50560, 31487, 47736, 40942, 33108, 31537, 136, 19816, 50912, 47736, 43078, 39986, 30, 50560, 31487, 47736, 32732, 47725, 18675, 45464, 34389, 29630, 379, 16981, 50483, 18675, 41223, 32732, 18744, 40442, 49750, 379, 37, 3056, 35, 17635, 136, 38645, 32732, 31124, 44393, 30212, 47736, 22387, 29825, 379, 16981, 50685, 34686, 1715, 47422, 30, 44393, 136, 19816, 50560, 50685, 38275, 38131, 47766, 379, 12225, 48078, 136, 8979, 51125, 21216, 50912, 47927, 48249, 38300, 20375, 47736, 30, 48078, 50560, 50502, 27682, 26889, 37372, 32749, 136, 19816, 42655, 28831, 38131, 47766, 50840, 30966, 30, 20810, 379, 37, 2535, 136, 49766, 36689, 36034, 19605, 50912, 47736, 38622, 26238, 47899, 48264, 24914, 36247, 30, 29526, 37103, 41056, 379, 29 ]
[ true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, false, true, true, true, true, false, true, true, false, true, true, true, true, true, false, false, true, false, false, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, false, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, false, true, true, false, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, true, true, true, true, true, false, true, true, true, false, true, true, true, false, true, false, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, false, true, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,336
VISUALIZATION TOOL CHALLENGE & SELECTION I am currently a graduate in business administration, a couple of years ago I was recruited along with 7 people from different countries in Latin America by a published agency that conducts a marketing study in Medellín, Colombia. The agency’s challenge was hired to identify clear patterns about Spanish-speaking amateur athletes. The performance for that was awful, our boss explained about dynamic work to us, it was important to have a team made up of people from different careers and cultures so that their ideas converge at a point acceptable to all. The selected tool was “Visualization” due to the facility it provides when grouping the data obtained, in principle unrelated to each other, in the research, in this way associations can be established so that without visual support it would be hard to find. APPLICATION The process started when we were divided the involved parties into a 4 pairs in order move faster and try to reduce the discrepancy that would occur if everyone worked together. First, we entered our social networks and looked at the profiles of “amateur athletes”. Then, if we discovered something peculiar, we write it in post-it all characteristics that we found. After that we looked at amateur athletes’ photos and identify if they practiced sport alone or with more people and read their profile descriptions, the type of sport they practiced and their interaction on social networks. Finally, we observed the type of publications they shared and the pages that followed, everyone gathered their own database and then we pasted our notes on 4 blackboards that covered the entire room, the order didn´t matter, nor did all the information be relevant, after a whole day of jointly reviewing dozens of profiles we had a lot of notes throughout the room. On the second day my parents and I did the next step, we were grouping agree with search for patterns within our notes and place them in places distant from each other, after several hours we managed to find patterns that were repeated over and over again, the main idea was relate information. When we finished we had a minority of data that did not fit within any profile and apparently they were not relevant but we leave them aside because they could take on importance later in the process. After, we talked about and establish five groups of “amateur athletes” with something in common. So another way, we were to try put together a “straw man” for each one, and write down around them possible things that would define their needs more exhaustively, for them we resorted to a group brainstorming limited by the characteristics of our characters. At the end of the day we had a more or less clear idea, but subject to possible changes, about our characters and their needs. INSIGHT At the beginning of the workshop, the cultural differences of each one were appreciated, but by finishing unconsciously, we had managed to unify the perceptions in such a way that the process of identifying qualities and characteristics was increasingly agile and effective, we didn´t seek to coincide, but each one took his notes independently since in the end the important thing was the variety of the data. However, by sharing our experiences, the cultural gap was reduced and, in a certain way the data that was affected by our prejudice was reduced. At that time it was a totally new methodology for everyone, we learned that having visual support was much easier to generate ideas and maintain fluid communication in the group, the process was no tedious since it didn´t feel like we were working, it was like being in a room playing writing down our ideas. APPROACH In order to improve the implementation of this tool, it would be better to set objectives and limitations such as a certain amount of time for each task, since in another course called “Be more creative” taught by the University of Ljubjana (Universidad Nacional de Colombia), I learned that by having a defined time the parties involved improve their creative process and focus on ideas of greater relevance. Otherwise, the number of members of the group would increase to have greater variety in the information and not to leave without collecting the data that we surely left unaddressed. It would be good to have a person from the group to act as an interlocutor maintain a little more order since although it is entertaining to have the felling of playing, to have a more organized process.
[ 17763, 16676, 29, 4289, 112, 15006, 30, 8979, 19661, 25373, 18675, 31166, 33108, 22188, 19148, 136, 18675, 24973, 38131, 51247, 19402, 8979, 50483, 42285, 19605, 30, 50912, 1911, 39478, 30525, 26571, 24966, 33108, 10444, 2847, 22241, 18675, 41452, 19364, 47725, 24213, 18675, 30, 36093, 46496, 33108, 11411, 136, 5183, 379, 16951, 19364, 53806, 22869, 50483, 31997, 48172, 32788, 23321, 39327, 30, 18744, 16033, 143, 45639, 19673, 20551, 379, 16951, 39533, 30212, 47725, 50483, 20841, 136, 38645, 21776, 29175, 30, 18744, 27616, 51013, 48172, 49717, 136, 34434, 50483, 33040, 48172, 31705, 18675, 47407, 35814, 49616, 38131, 39478, 30525, 26571, 22532, 30, 19816, 25332, 45345, 47725, 47756, 32749, 24669, 20542, 18675, 40163, 18833, 48172, 19547, 379, 16951, 44393, 48249, 50483, 30, 53810, 18008, 53811, 27559, 48172, 47736, 29416, 34434, 41353, 50730, 31363, 47736, 25570, 38066, 136, 33108, 40867, 30, 49497, 48172, 27669, 38622, 136, 33108, 47736, 43078, 136, 33108, 47927, 50549, 20492, 22391, 21124, 28693, 45345, 47725, 50933, 30, 50213, 46883, 34434, 51125, 21124, 31624, 48172, 29838, 379, 29, 2301, 30, 16951, 40988, 46025, 50730, 50560, 50685, 27180, 47736, 34319, 39219, 34159, 18675, 1597, 39030, 33108, 38484, 37211, 29564, 30, 19816, 48769, 48172, 42373, 47736, 26868, 47725, 51125, 38094, 32816, 28831, 51028, 48191, 379, 7694, 136, 50560, 28445, 30, 38645, 45366, 37617, 19816, 35652, 20542, 47736, 41095, 38131, 53810, 19673, 20551, 53811, 379, 16969, 136, 32816, 50560, 30, 26858, 45506, 39404, 136, 50560, 51164, 34434, 33108, 40394, 143, 34434, 19547, 22946, 47725, 50560, 30367, 379, 2636, 47725, 50560, 30, 35652, 20542, 19673, 20551, 53800, 39796, 19816, 32788, 32816, 47860, 40518, 45820, 19604, 38457, 50912, 37103, 39478, 30, 19816, 41959, 47756, 41094, 26216, 136, 47736, 48885, 38131, 45820, 47860, 40518, 19816, 47756, 33953, 38255, 45366, 30, 37617, 379, 7659, 136, 50560, 38043, 47736, 48885, 38131, 41440, 47860, 44668, 19816, 47736, 39003, 47725, 30158, 136, 30, 28831, 30826, 47756, 38910, 25577, 19816, 47797, 50560, 39269, 38645, 37846, 38255, 1597, 21539, 47725, 25024, 30, 47736, 28472, 43678, 136, 47736, 38484, 26537, 36209, 136, 37803, 26531, 19547, 47736, 33508, 21124, 42720, 136, 19330, 18675, 50786, 25606, 38131, 30, 34590, 43418, 27391, 38131, 41095, 50560, 31487, 18675, 35689, 38131, 37846, 48006, 47736, 43678, 379, 29, 12581, 47736, 44298, 25606, 37366, 39157, 19816, 8979, 26531, 47736, 37667, 46134, 136, 50560, 50685, 31363, 19407, 50912, 44272, 30212, 30, 39327, 50927, 38645, 37846, 19816, 39964, 47766, 33108, 39972, 27081, 30525, 27669, 38622, 136, 19330, 44609, 32217, 50560, 30, 35936, 48172, 29838, 39327, 47725, 50685, 42910, 38756, 19816, 38756, 19349, 136, 47736, 35856, 32732, 50483, 42672, 30, 33508, 379, 18325, 50560, 29861, 50560, 31487, 18675, 36753, 38131, 25570, 47725, 26531, 37829, 29913, 50927, 19973, 41094, 19816, 30, 20022, 47860, 50685, 37829, 42720, 22214, 50560, 35168, 47766, 20392, 21173, 47860, 24914, 47257, 38255, 33038, 30, 35025, 33108, 47736, 40988, 379, 2636, 136, 50560, 47278, 18744, 19816, 28691, 29924, 31366, 38131, 53810, 19673, 20551, 53811, 50912, 30, 45506, 33108, 23819, 379, 29, 15931, 19905, 50549, 136, 50560, 50685, 48172, 48769, 41554, 48191, 18675, 53810, 46359, 35930, 53811, 30212, 27669, 38275, 136, 19816, 51164, 27356, 20290, 30, 47766, 40389, 47886, 47725, 51125, 25870, 47756, 37546, 37103, 29018, 136, 30212, 47766, 50560, 43169, 48172, 18675, 30, 31358, 21857, 35416, 22241, 47736, 22946, 38131, 38645, 22952, 379, 3248, 47736, 28263, 38131, 47736, 25606, 50560, 31487, 18675, 30, 37103, 38457, 35244, 23321, 32732, 136, 22214, 46571, 48172, 40389, 22915, 136, 18744, 38645, 22952, 19816, 47756, 37546, 379, 29, 9075, 30, 3248, 47736, 21222, 38131, 47736, 51064, 136, 47736, 25329, 26567, 38131, 27669, 38275, 50685, 20109, 136, 22214, 22241, 30, 29863, 49063, 136, 50560, 31487, 35936, 48172, 49325, 47736, 39514, 33108, 46716, 18675, 50549, 47725, 47736, 40988, 38131, 30, 32789, 41605, 19816, 22946, 50483, 33264, 19393, 19816, 27850, 136, 50560, 26537, 44343, 48172, 30, 23583, 136, 22214, 27669, 38275, 48246, 32001, 37846, 33319, 45019, 33108, 47736, 28263, 47736, 33040, 47885, 50483, 47736, 30, 49911, 38131, 47736, 25570, 379, 8912, 136, 22241, 44678, 38645, 29132, 136, 47736, 25329, 30779, 50483, 42375, 19816, 136, 33108, 18675, 29, 22824, 50549, 47736, 25570, 47725, 50483, 19284, 22241, 38645, 40662, 50483, 42375, 379, 3248, 47725, 48078, 34434, 50483, 18675, 48322, 30, 37641, 36540, 30212, 28831, 136, 50560, 35147, 47725, 31712, 50213, 46883, 50483, 37235, 27709, 48172, 30884, 30, 32749, 19816, 35862, 30081, 23847, 33108, 47736, 31358, 136, 47736, 40988, 50483, 37724, 47497, 45019, 34434, 26537, 29662, 30, 35385, 50560, 50685, 51043, 136, 34434, 50483, 35385, 21246, 33108, 18675, 43678, 40062, 51169, 27356, 38645, 32749, 379, 29, 2310, 30, 9285, 38484, 48172, 33082, 47736, 33003, 38131, 47927, 48249, 136, 34434, 51125, 21124, 21361, 48172, 44581, 38009, 19816, 30, 35415, 46716, 20375, 18675, 22824, 19736, 38131, 48078, 30212, 27669, 47345, 136, 45019, 33108, 19905, 24986, 22338, 53810, 3674, 37103, 30, 25122, 53811, 47373, 22241, 47736, 17607, 38131, 10719, 122, 17604, 12059, 25624, 5183, 125, 136, 8979, 35147, 47725, 22241, 31712, 18675, 30, 25872, 48078, 47736, 39219, 34319, 33082, 47756, 25122, 40988, 19816, 30126, 38255, 32749, 38131, 31272, 30, 42718, 379, 12711, 136, 47736, 37934, 38131, 36387, 38131, 47736, 31358, 51125, 33259, 48172, 31705, 31272, 49911, 33108, 30, 47736, 33508, 19816, 37829, 48172, 35168, 50933, 23650, 47736, 25570, 47725, 50560, 46910, 35189, 48968, 379, 9685, 30, 51125, 21124, 31108, 48172, 31705, 18675, 39620, 30525, 47736, 31358, 48172, 18989, 20375, 19757, 34039, 35862, 18675, 35513, 37103, 38484, 30, 45019, 19643, 34434, 34389, 28454, 48172, 31705, 47736, 29675, 38131, 40062, 136, 48172, 31705, 18675, 37103, 38537, 40988, 379, 29 ]
[ true, false, false, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, false, true, true, false, true, true, true, true, true, true, true, true, false, true, false, false, true, true, false, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, false, false, true, false, true, true, true, false, true, true, false, true, true, true, true, true, false, false, true, true, true, true, true, false, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, false, true, true, false, false, false, true, true, false, true, true, true, true, true, true, true, true, false, true, false, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, false, false, false, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, false, false, true, true, true, true, true, true, true, false, true, true, true, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,337
Example Reflection - Mental Mapping Challenge: Many patients go to healing centers and specialists and don't have the fitting treatment for the problem, sometimes because they don't have a history of sicknesses and wellbeing issues, or since they endure an accident and arrive unconscious at the healing center. This issue may be reduced in the event that specialists had easy access to the patient's electronic restorative record (EMR). My challenge is to way better get it the problems and torment of patients, specialists and clinics, to carry out therapeutic consultations. Selection: I will utilize the intellect outline strategy, as I accept it may be a great device for the stage of creating insights. This step is imperative for the solidification of the information obtained within the Empathize stage. The mind map can be utilized as a apparatus for information administration, making the person center their consideration by centralizing the outline on the key concept. In this way, it gets to be simpler to relate and organize the concepts by categories, in expansion to expanding the perception and the plausibility of reflection through a large scale see. It could be a strategy that does not receive a linear enlistment plot, for illustration in word. Having the symbolic characteristic of a neuron, it reproduces in a comparable way to this cell, the association to others within the brain, shaping a characteristic arrange of connections that transmit around a primary concept. Application: I begun the mapping by the most issue, which is the wastefulness of restorative treatment due to the fact that I don't have the complete persistent history, within the frame of a picture. From this, I distinguished the possible stakeholders, a few benefits and things in connection to the fringe concepts with the central theme Insight: The realization of the mental outline was vital to help within the combination of the information acquired in the inundation stage. Through the intellect outline it was conceivable to organize information in an indeed more organized way in a single place. Approach: I would like to utilize the learning launch instrument following time, since in the event that we don't have enough information to validate the speculation, this apparatus helps in testing the most premises for creating esteem.
[ 7215, 14406, 143, 11474, 11194, 29, 4800, 2131, 11182, 39308, 31079, 48172, 31765, 22789, 19816, 45655, 19816, 27214, 37394, 31705, 47736, 29921, 30, 48605, 30212, 47736, 40942, 136, 45510, 21173, 47860, 27214, 37394, 31705, 18675, 32014, 38131, 44894, 30, 19816, 50676, 34424, 136, 38457, 45019, 47860, 28298, 19757, 18853, 19816, 20315, 49062, 20542, 47736, 30, 31765, 22781, 379, 17019, 34419, 36236, 21124, 42375, 33108, 47736, 28807, 47725, 45655, 31487, 27719, 18841, 48172, 30, 47736, 39305, 120, 27961, 43238, 42253, 122, 6677, 125, 379, 11933, 22869, 34389, 48172, 50549, 21361, 30966, 34434, 47736, 30, 40958, 19816, 48304, 38131, 39308, 136, 45655, 19816, 23394, 136, 48172, 22575, 38654, 47813, 30, 24483, 379, 29, 15538, 2131, 8979, 50840, 49793, 47736, 33907, 38693, 46353, 136, 20375, 8979, 18831, 34434, 36236, 21124, 18675, 31269, 26417, 30, 30212, 47736, 45924, 38131, 25117, 33743, 379, 17019, 46134, 34389, 32986, 30212, 47736, 45440, 38131, 47736, 30, 33508, 38066, 50927, 47736, 6949, 45924, 379, 16951, 36689, 36021, 22391, 21124, 49794, 20375, 18675, 30, 20016, 30212, 33508, 19148, 136, 35897, 47736, 39620, 22781, 47756, 24391, 30, 22241, 22797, 47736, 38693, 38255, 47736, 34752, 24120, 379, 9285, 47927, 50549, 136, 34434, 30975, 48172, 21124, 44988, 48172, 42672, 30, 19816, 38536, 47736, 24126, 22241, 22678, 136, 33108, 29064, 48172, 29059, 47736, 39513, 19816, 30, 47736, 40043, 38131, 42456, 48005, 18675, 35003, 44033, 44335, 379, 9685, 24914, 21124, 18675, 46353, 47725, 27243, 30, 37829, 42131, 18675, 35428, 28392, 40101, 136, 30212, 32863, 33108, 50998, 379, 8676, 47736, 47082, 30, 22944, 38131, 18675, 37625, 136, 34434, 43011, 33108, 18675, 23892, 50549, 48172, 47927, 22761, 136, 47736, 20491, 30, 48172, 38623, 50927, 47736, 21849, 136, 44661, 18675, 22944, 20297, 38131, 24331, 47725, 48529, 30, 20290, 18675, 40853, 24120, 379, 29, 3032, 2131, 8979, 21226, 47736, 36034, 22241, 47736, 37135, 34419, 136, 50745, 34389, 47736, 50504, 38131, 30, 43238, 48605, 27559, 48172, 47736, 29419, 47725, 8979, 27214, 37394, 31705, 47736, 23985, 39617, 32014, 136, 30, 50927, 47736, 30414, 38131, 18675, 30, 39850, 379, 7913, 47927, 136, 8979, 27100, 47736, 40389, 45960, 136, 18675, 29718, 30, 21313, 19816, 47886, 33108, 24329, 48172, 47736, 30519, 24126, 50912, 47736, 22790, 47781, 29, 9448, 2131, 16951, 42014, 38131, 47736, 36428, 38693, 50483, 50262, 48172, 31843, 50927, 47736, 23723, 38131, 30, 47736, 33508, 18977, 33108, 47736, 34225, 45924, 379, 17040, 47736, 33907, 38693, 34434, 50483, 30, 24107, 48172, 38536, 33508, 33108, 19757, 33304, 37103, 38537, 50549, 33108, 18675, 45030, 39964, 379, 29, 3056, 2131, 8979, 51125, 35385, 48172, 49793, 47736, 35152, 35047, 33850, 30162, 48078, 136, 45019, 33108, 30, 47736, 28807, 47725, 50560, 27214, 37394, 31705, 28398, 33508, 48172, 49846, 47736, 45707, 136, 47927, 30, 20016, 31857, 33108, 47687, 47736, 37135, 40675, 30212, 25117, 28703, 379, 29 ]
[ true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, false, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, true, true, true, true, true, false, false, true, true, false, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,340
Visualization Challenge I am a member of a group of students from an institute that works on the challenge of identifying the reason for the low level of organizational climate on the part of the workers with the aim of increasing the sense of belonging and motivation of each collaborator when developing their tasks in their area and implement a greater investment in physical spaces or in representation of time to enhance their performance in the organization. We include all the workers of the institute, from the manager or director to the cleaning workers, working hand in hand with the human resources area, which is in charge of guaranteeing an adequate and pleasant space to carry out the activities in an appropriate way, taking into account counts a valuable asset such as employee time. The solution must guarantee the well-being and motivation of the workers. Selection Projective tools such as visualization inspire to devise innovative solutions allowing to visualize that need that the client wants to satisfy, how they want to feel and in what way they could achieve it through closeness, generating an empathy between both parties. This tool was selected because we generate a brainstorm allowing a connection that promotes informal communication and generates confidence to express the moments, places and activities that enhance the motivation of workers when carrying out their positions. Application The first step to know the internal situation was to carry out an interview where those in charge of the human resources area participated to know the management in each job of the different departments of the organization and how close they were between them, the second step was to observe the quality time that each worker spent carrying out their work, as a third step we generated an empathy map based on the interviews previously carried out, answering questions such as ¿what does the consumer? ¿What think and feel? ¿That hears? What hurts? What does it say and do? What do you see? And what do you win? As the fourth and final step, brainstorming was created to devise how we could meet the need to generate results with the triple line of results, managing to identify the reason why the sense of belonging of each worker is less compared to other aspects that are positive in the organization. Insight Our work team managed to identify two aspects that prevented a work environment at the level of the other items that make up the area. There are workers who limit themselves to providing their service and do not feel part of the organizational community and a lack of communication and trust between managers and collaborators, it is incredible how we manage to understand through design thinking the need to create trust to generate a feeling of belonging to the place where I dedicated part of my time and thus be able to give all the potential in the activity and service that I carry out, the creation of physical spaces with green and pleasant areas so that workers would like to spend more time in them and allow socialization spaces where knowledge and ways of carrying out activities are shared among colleagues to generate mental maps and provide tools to the people who attend, taking into account the new ideas that arise over time and highlighting the work of those involved in them. solve the problem in a large percentage. Approach The next time the visualization tool is implemented, the time invested in interviews would be exchanged for more field work and closer contact with the parties involved to understand how the processes are applied and the different jobs are developed to achieve a more connected connection wide in activities.
[ 18008, 29, 4800, 37, 8979, 19661, 18675, 36384, 38131, 18675, 31358, 38131, 46486, 30525, 19757, 33829, 47725, 51057, 38255, 47736, 22869, 38131, 30, 32789, 47736, 42058, 30212, 47736, 35712, 35268, 38131, 38530, 23374, 38255, 47736, 39173, 38131, 47736, 30, 51031, 50912, 47736, 19451, 38131, 33263, 47736, 44463, 38131, 21276, 19816, 37165, 38131, 27669, 30, 23615, 50730, 26391, 47756, 47352, 33108, 30, 47756, 20237, 19816, 33001, 18675, 31272, 30, 34279, 33108, 39812, 45602, 38457, 33108, 42986, 38131, 48078, 48172, 28364, 47756, 39533, 30, 33108, 47736, 38527, 379, 30, 18238, 33197, 19547, 47736, 51031, 38131, 47736, 33829, 136, 30525, 47736, 35945, 38457, 30, 26726, 48172, 47736, 23313, 51031, 136, 51043, 31537, 33108, 31537, 50912, 47736, 32535, 43177, 20237, 136, 30, 50745, 34389, 33108, 22956, 38131, 31392, 19757, 19108, 19816, 40074, 45595, 48172, 22575, 38654, 47736, 30, 19014, 33108, 19757, 20154, 50549, 136, 47266, 34159, 18891, 30, 24971, 18675, 49862, 20457, 46716, 20375, 30, 28160, 48078, 379, 30, 16951, 45464, 37344, 31390, 47736, 50667, 143, 21246, 19816, 37165, 38131, 47736, 30, 51031, 379, 35, 15538, 37, 13804, 48264, 46716, 20375, 50228, 33782, 48172, 26425, 33669, 45471, 19589, 48172, 30, 50237, 47725, 37530, 47725, 47736, 23354, 50443, 48172, 43989, 136, 32234, 47860, 50440, 48172, 29662, 19816, 33108, 50709, 30, 50549, 47860, 24914, 18938, 34434, 48005, 23424, 136, 30887, 19757, 28127, 21370, 21781, 30, 39219, 379, 30, 17019, 48249, 50483, 44393, 21173, 50560, 30884, 18675, 21855, 19589, 18675, 24329, 30, 47725, 41187, 33501, 23847, 19816, 30886, 24234, 48172, 29242, 47736, 30, 37014, 136, 39972, 19816, 19014, 47725, 28364, 47736, 37165, 38131, 51031, 50730, 22576, 30, 38654, 47756, 40361, 379, 35, 3032, 37, 16951, 29894, 46134, 48172, 34862, 47736, 34049, 45074, 50483, 48172, 22575, 38654, 19757, 34131, 50735, 47951, 33108, 30, 22956, 38131, 47736, 32535, 43177, 20237, 39199, 48172, 34862, 47736, 35937, 33108, 27669, 34563, 38131, 30, 47736, 26571, 26117, 38131, 47736, 38527, 19816, 32234, 23421, 47860, 50685, 21370, 47766, 136, 30, 47736, 44298, 46134, 50483, 48172, 38042, 30, 47736, 41606, 48078, 47725, 27669, 51029, 45732, 22576, 38654, 30, 47756, 51013, 136, 20375, 18675, 47918, 46134, 50560, 30885, 19757, 28127, 36021, 21077, 38255, 47736, 34141, 30, 40817, 22569, 38654, 136, 19914, 41678, 46716, 20375, 51410, 50709, 27243, 47736, 24497, 2142, 51410, 18305, 30, 47890, 19816, 29662, 2142, 30, 51410, 16946, 31781, 2142, 30, 18305, 32600, 2142, 30, 18305, 27243, 34434, 44018, 19816, 27214, 2142, 30, 18305, 27214, 51273, 44335, 2142, 33, 2897, 50709, 27214, 51273, 50851, 2142, 3168, 47736, 30386, 19816, 29810, 46134, 136, 21857, 50483, 25112, 48172, 26425, 30, 32234, 50560, 24914, 36355, 47736, 37530, 48172, 30884, 43272, 50912, 47736, 48685, 35424, 38131, 43272, 136, 35950, 30, 48172, 32788, 47736, 42058, 50802, 47736, 44463, 38131, 21276, 38131, 27669, 51029, 34389, 35244, 30, 23898, 48172, 30, 38622, 20406, 47725, 20234, 40362, 33108, 47736, 38527, 379, 35, 9448, 37, 12716, 51013, 47407, 35936, 48172, 32788, 48876, 20406, 47725, 40806, 18675, 51013, 28529, 20542, 30, 47736, 35268, 38131, 47736, 38622, 34450, 47725, 35884, 49616, 47736, 20237, 379, 30, 16981, 20234, 51031, 50783, 35413, 30, 47794, 48172, 41356, 47756, 44549, 19816, 27214, 37829, 29662, 39173, 38131, 47736, 38530, 30, 23863, 19816, 18675, 34928, 38131, 23847, 19816, 48751, 21370, 35947, 19816, 23616, 136, 30, 34434, 34389, 33265, 32234, 50560, 35932, 48172, 49164, 48005, 26238, 47899, 47736, 37530, 48172, 25110, 30, 48751, 30, 48172, 30884, 18675, 29663, 38131, 21276, 48172, 47736, 39964, 50735, 8979, 25787, 39173, 38131, 37366, 48078, 30, 19816, 48027, 21124, 18724, 48172, 31012, 19547, 47736, 40442, 33108, 47736, 19018, 19816, 44549, 47725, 8979, 22575, 38654, 136, 47736, 30, 25119, 38131, 39812, 45602, 50912, 31281, 19816, 40074, 20239, 45345, 47725, 51031, 51125, 35385, 48172, 29, 45727, 37103, 48078, 33108, 47766, 30, 19816, 19583, 45371, 45602, 50735, 34868, 19816, 50554, 38131, 30, 22576, 38654, 19014, 20234, 44668, 19729, 23640, 48172, 30884, 36428, 36049, 19816, 30, 41347, 48264, 48172, 47736, 39478, 50783, 20598, 136, 47266, 34159, 18891, 47736, 37641, 32749, 47725, 20260, 38756, 30, 48078, 19816, 31944, 47736, 51013, 38131, 47951, 34319, 33108, 47766, 379, 30, 45480, 47736, 40942, 33108, 18675, 35003, 30, 39504, 379, 35, 3056, 37, 16951, 37667, 48078, 47736, 50228, 48249, 34389, 33007, 136, 47736, 48078, 34266, 33108, 34141, 30, 51125, 21124, 28944, 30212, 37103, 29753, 51013, 19816, 23425, 24514, 50912, 47736, 39219, 34319, 48172, 30, 49164, 32234, 47736, 40997, 20234, 20076, 19816, 47736, 26571, 34567, 20234, 26386, 48172, 30, 18938, 18675, 37103, 24326, 24329, 50808, 33108, 19014, 379, 29 ]
[ false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, false, false, true, true, true, true, true, false, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, false, true, true, true, false, true, false, true, false, true, true, false, true, false, false, true, false, true, false, true, false, true, false, true, true, true, true, true, false, true, false, true, true, true, false, true, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, false, false, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,341
Storytelling is described as the “art” of storytelling. And — like art — it requires creativity, vision, skill, and practice. Storytelling isn’t something you can grasp in one sitting, after one course. It’s a trial-and-error process of mastery. storytelling has become a crucial component of the most successful marketing campaigns. It sets apart vibrant brands from simple businesses and loyal consumers from one-time, stop-in shoppers. Storytelling is an incredible valuable tool for you to add to your proverbial marketing tool belt. That’s why we’ve compiled this guide, to help you discover and master storytelling and weave gorgeous, compelling tales for your audience. Stories make us human, and the same goes for brands. When brands get transparent and authentic, it brings them down-to-earth and helps consumers connect with them and the people behind them.
[ 16274, 34389, 26211, 20375, 47736, 53810, 20334, 53811, 38131, 46304, 379, 29, 2897, 53795, 35385, 20334, 53795, 34434, 43055, 25128, 136, 50191, 136, 45138, 136, 19816, 40517, 379, 30, 16274, 34389, 37974, 45506, 51273, 22391, 31229, 33108, 38275, 45065, 136, 19330, 38275, 30, 24986, 379, 9685, 53806, 18675, 48632, 143, 19816, 143, 28635, 40988, 38131, 36160, 379, 29, 46304, 31672, 21174, 18675, 25253, 24024, 38131, 47736, 37135, 46699, 30, 36093, 22374, 379, 9685, 44585, 19991, 50070, 21880, 30525, 44986, 30, 22192, 19816, 35728, 24500, 30525, 38275, 143, 48078, 136, 46241, 143, 33108, 44786, 379, 29, 16274, 34389, 19757, 33265, 0, 49862, 0, 48249, 30212, 51273, 48172, 19075, 48172, 51280, 30, 41344, 36093, 48249, 21284, 379, 16946, 53806, 50802, 50560, 53807, 23962, 47927, 31416, 136, 30, 48172, 31843, 51273, 26856, 19816, 36149, 46304, 19816, 50585, 31119, 136, 30, 23923, 47275, 30212, 51280, 20655, 379, 30, 16254, 35884, 49717, 32535, 136, 19816, 47736, 43922, 31094, 30212, 21880, 379, 18325, 30, 21880, 30966, 48538, 19816, 20704, 136, 34434, 21982, 47766, 27356, 143, 48172, 143, 27697, 30, 19816, 31857, 24500, 24324, 50912, 47766, 19816, 47736, 39478, 21241, 30, 47766, 379, 29 ]
[ true, true, true, true, true, false, false, true, true, false, false, false, true, true, true, true, true, true, true, false, true, false, true, false, true, true, false, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, false, false, true, false, true, true, false, false, false, false, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, false, true, false, false, true, false, false, false, true, true, true, false, false, false, false, true, true, true, true, true, true, true, false, true, true, true, false, true, false, true, true, false, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, false, true, false, true, true, true, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, false, true, true, true, true, false, false, false, false, true, false, true, true, true, true, true, true, true, true, true, true, false, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,344
Reflection-Storytelling Challenge I have chosen storytelling for my challenge. This is one of the most effective ways to get your point across to anyone in the world. We love hearing stories as it makes situations more relatable. I work in the tourism industry for a resort which is based in many Caribbean islands. Each hotel is based in a different country and it has different things to offer as not every resort is the same. We have different clientele and they always seem to return to a particular resort constantly due to what they have to offer and their preferences. To encourage guests to visit other resorts within our chain. We have a guest returning program where guests share stories with each other on the different resorts and this helps them to at least plant the thought to experience another resort instead of going to the same one constantly. It is to encourage other people’s experiences of something so that you can at least plant the idea in their head to try somewhere else and this continues to happen constantly and this helps the clientele to grow with the different countries and shares diversity. Selection I think storytelling is a great way to get ideas across to people. It is the best way to reach anyone whether they are visual or visually impaired. Storytelling can capture anyone. Storytelling and visualization come hand in hand. As you tell a story people start to imagine it and become intrigued with what the actual thought and experience would be like if they experience it for themselves firsthand. Application We have a specific client who goes to a particular resort each and every year and refused to change. Some friends encouraged her to change and as soon as she arrived she believed that she made the worst choice. She was accustomed to the loud music at the other resort she preferred. It was always lively and upbeat and a fun atmosphere. Our resort is a little more on the quiet side and she did not like it at all. I spoke with her for a bit and I told about our entertainment and what to expect and she became interested. I even gave her an off site entertainment spot which had a carnival-like atmosphere and I had a thought it would be something she would like for listening to her own story and she started to give it a try. Well I gave her time to experience some activities on and off the resort. I can tell you she loves our country and resort so much now that she constantly returns to our resort now. Before her vacation ended she was already booked to return later in the year. Sometimes we need to capture people through their experiences they may not always be identical but the thought that you can at least experience something similar is always better than nothing at all. Insight Storytelling can help you capture the attention of anyone. People love to hear stories whether it gives them a positive or negative perception of something they listen to it. We tend to live through other people experiences and sometimes never give things a thought due to our first impressions of a situation. This is why I believe storytelling and visualization come hand in hand. It’s the stories we hear of things that makes us want to experience life. Approach I wouldn’t change anything. You honestly need to listen to people and you will capture their attention based on what you hear them say. It is all about the people and what they are looking for. If my story could not give her the idea of having a great time at the resort we would have lost a client. We have to do things based on the person you are talking to. It is important to always listen first before reacting. Stories are the way to get through to people. Even in these lectures we were giving stories and slideshows of things to help us retain information. I am a mother as well and I believe in telling stories this makes kids and people think about things before they ever experience first hand.
[ 14406, 143, 16274, 29, 4800, 29, 8979, 31705, 23130, 46304, 30212, 37366, 22869, 379, 17019, 34389, 38275, 38131, 47736, 37135, 27850, 50554, 48172, 30966, 51280, 40163, 30, 18987, 48172, 19977, 33108, 47736, 51092, 379, 18238, 35704, 31778, 46269, 20375, 34434, 35893, 45079, 37103, 42671, 379, 8979, 51013, 30, 33108, 47736, 48346, 33399, 30212, 18675, 43168, 50745, 34389, 21077, 33108, 36019, 4619, 34404, 379, 6748, 32203, 34389, 21077, 33108, 18675, 30, 26571, 24967, 19816, 34434, 31672, 26571, 47886, 48172, 38154, 20375, 37829, 28827, 43168, 34389, 47736, 43922, 379, 18238, 31705, 30, 26571, 23364, 19816, 47860, 19657, 44350, 48172, 43359, 48172, 18675, 39213, 43168, 24431, 27559, 48172, 50709, 47860, 30, 31705, 48172, 38154, 19816, 47756, 40644, 379, 17108, 28250, 31414, 48172, 50200, 38622, 43171, 50927, 38645, 22850, 379, 18238, 30, 31705, 18675, 31411, 43363, 41114, 50735, 31414, 44664, 46269, 50912, 27669, 38622, 38255, 47736, 26571, 43171, 30, 19816, 47927, 31857, 47766, 48172, 20542, 35166, 40011, 47736, 47956, 48172, 29125, 19905, 43168, 33812, 38131, 31096, 48172, 47736, 30, 43922, 38275, 24431, 379, 9685, 34389, 48172, 28250, 38622, 39478, 53806, 29132, 38131, 45506, 45345, 47725, 51273, 22391, 20542, 30, 35166, 40011, 47736, 32732, 33108, 47756, 31729, 48172, 48769, 45515, 28013, 19816, 47927, 24591, 48172, 31601, 24431, 19816, 30, 47927, 31857, 47736, 23364, 48172, 31372, 50912, 47736, 26571, 24966, 19816, 44676, 27170, 379, 29, 15538, 29, 8979, 47890, 46304, 34389, 18675, 31269, 50549, 48172, 30966, 32749, 18987, 48172, 39478, 379, 9685, 34389, 47736, 21345, 50549, 48172, 41932, 19977, 30, 50743, 47860, 20234, 50213, 38457, 50246, 32961, 379, 16274, 22391, 22499, 19977, 379, 16274, 19816, 30, 50228, 23735, 31537, 33108, 31537, 379, 3168, 51273, 47549, 18675, 46282, 39478, 46021, 48172, 32888, 34434, 19816, 21174, 34181, 30, 50912, 50709, 47736, 19033, 47956, 19816, 29125, 51125, 21124, 35385, 32816, 47860, 29125, 34434, 30212, 47794, 30, 29896, 379, 29, 3032, 29, 18238, 31705, 18675, 45670, 23354, 50783, 31094, 48172, 18675, 39213, 43168, 27669, 19816, 28827, 51241, 19816, 42523, 48172, 22903, 379, 30, 15982, 30509, 28251, 31873, 48172, 22903, 19816, 20375, 45528, 20375, 44697, 20316, 44697, 21260, 47725, 44697, 35814, 47736, 30, 51114, 23098, 379, 15694, 50483, 18926, 48172, 47736, 35695, 37334, 20542, 47736, 38622, 43168, 44697, 40647, 379, 9685, 50483, 19657, 30, 35524, 19816, 49619, 19816, 18675, 30617, 20561, 379, 12716, 43168, 34389, 18675, 35513, 37103, 38255, 47736, 41705, 44895, 19816, 44697, 26531, 37829, 30, 35385, 34434, 20542, 19547, 379, 8979, 45796, 50912, 31873, 30212, 18675, 21517, 19816, 8979, 48212, 18744, 38645, 28455, 19816, 50709, 48172, 29076, 19816, 44697, 30, 21172, 34001, 379, 8979, 28802, 30838, 31873, 19757, 38141, 45054, 28455, 45827, 50745, 31487, 18675, 22554, 143, 35385, 30, 20561, 19816, 8979, 31487, 18675, 47956, 34434, 51125, 21124, 45506, 44697, 51125, 35385, 30212, 35479, 48172, 31873, 38910, 46282, 30, 19816, 44697, 46025, 48172, 31012, 34434, 18675, 48769, 379, 18278, 8979, 30838, 31873, 48078, 48172, 29125, 45494, 19014, 38255, 19816, 38141, 47736, 30, 43168, 379, 8979, 22391, 47549, 51273, 44697, 35709, 38645, 24967, 19816, 43168, 45345, 37235, 37898, 47725, 44697, 24431, 43364, 48172, 38645, 30, 43168, 37898, 379, 3702, 31873, 49823, 28278, 44697, 50483, 19623, 21714, 48172, 43359, 35025, 33108, 47736, 51241, 379, 30, 15992, 50560, 37530, 48172, 22499, 39478, 48005, 47756, 29132, 47860, 36236, 37829, 19657, 21124, 32776, 30, 22214, 47736, 47956, 47725, 51273, 22391, 20542, 35166, 29125, 45506, 44976, 34389, 19657, 21361, 47714, 37852, 20542, 30, 19547, 379, 29, 9448, 29, 16274, 22391, 31843, 51273, 22499, 47736, 20609, 38131, 19977, 379, 13227, 35704, 48172, 31775, 46269, 50743, 34434, 30, 31020, 47766, 18675, 40362, 38457, 37556, 39513, 38131, 45506, 47860, 35474, 48172, 34434, 379, 18238, 47591, 48172, 35517, 48005, 30, 38622, 39478, 29132, 19816, 45510, 37638, 31012, 47886, 18675, 47956, 27559, 48172, 38645, 29894, 33072, 38131, 30, 18675, 45074, 379, 17019, 34389, 50802, 8979, 21259, 46304, 19816, 50228, 23735, 31537, 33108, 31537, 379, 9685, 53806, 47736, 46269, 50560, 30, 31775, 38131, 47886, 47725, 35893, 49717, 50440, 48172, 29125, 35330, 379, 29, 3056, 29, 8979, 51125, 37974, 22903, 19979, 379, 18577, 32121, 37530, 48172, 35474, 48172, 39478, 19816, 51273, 50840, 22499, 47756, 30, 20609, 21077, 38255, 50709, 51273, 31775, 47766, 44018, 379, 9685, 34389, 19547, 18744, 47736, 39478, 19816, 50709, 47860, 20234, 35654, 30212, 379, 30, 9194, 37366, 46282, 24914, 37829, 31012, 31873, 47736, 32732, 38131, 31712, 18675, 31269, 48078, 20542, 47736, 43168, 50560, 51125, 31705, 35687, 18675, 30, 23354, 379, 18238, 31705, 48172, 27214, 47886, 21077, 38255, 47736, 39620, 51273, 20234, 47281, 48172, 379, 9685, 34389, 33040, 48172, 19657, 35474, 30, 29894, 21207, 41945, 379, 16254, 20234, 47736, 50549, 48172, 30966, 48005, 48172, 39478, 379, 7176, 33108, 47848, 35181, 50560, 50685, 30, 31022, 46269, 19816, 45210, 38131, 47886, 48172, 31843, 49717, 43292, 33508, 379, 29, 8979, 19661, 18675, 37147, 20375, 50667, 19816, 8979, 21259, 33108, 47553, 46269, 47927, 35893, 34789, 19816, 39478, 47890, 18744, 47886, 30, 21207, 47860, 28821, 29125, 29894, 31537, 379, 29 ]
[ false, false, false, false, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,346
Example Reflection – Visualization Challenge & Selection Challenge & Selection The first method I used was the method of visualization, or brainstorming, to achieve a common understanding of a problem areas between a group of investors before attempting to identify and come up with possible solutions towards these challenges. I use this approach so frequent with our customers, who are investors, tenants and occupants wherein I am proactively working to apply technology innovations to streamline our company vision and service delivery. I have used the mechanism “Putting myself into the customer shoes” visualization of a problem field with a set of questions or heads-up for discussion to allow a group of stakeholders to learn from each other and exchange their knowledge in the process of defining the scope, constraints, key elements, and relationships between elements to consider when identifying pain points and opportunities for improvements or prototypes and solutions. Application On the other hand, I initiated the process by presenting few slides incorporated with graphical view pertaining to the customer satisfaction rate achieved across the past few months. To develop my concept of putting myself into the customer shoes, I will illustrate multiple examples of real serious during the discussion. The existing material may be operational or procedural documents, training materials, marketing materials or historical data or analysis. If materials are not available, then I conduct informal interviews with occupants who serve as my main points of contact for this initiative. If appropriate to the situation, I will borrow the concept to “putting myself into the customer shoes” from previous research, and discussed in Striving to achieve customer satisfaction by an American author. The template I often start with also has a column on the left to identify our key investors and service providers and a column on the right to identify the external stakeholders, such as Department of Transport, Urban Planning and Municipalities, and other entities that may add constraints for the customer journey. I will divide our key investors into groups of 5-6 participants each representing a different category or area of interest. I give them two-three questions to answer, such as: 1) What key elements are missing from the graphic? 2) What would you change about the graphic to make it more accurately reflect your problem area? 3) What key insights do you have about the relationships between the entities in your problem area? I give them approximately 35 minutes to collectively discuss the questions and mark up the graphical view. Then I have each group report out on their answers to those three questions while pointing to the mark-ups on their white board. As each group reports out, I record similarities in the insights of each group, and then additional overviews that come from the group discussion on an additional copy of the graphical view. Upon completing the session, I segregate the output of each group as an end user product, create a view that combines the shared and new insights from the group discussion, and then design a revised graphical view with curves that incorporates their feedback and proposed enhancement that they agreed to as one team. Insight & Approach What I have learned from steering this exercise with multiple groups is that while the graphical view – especially the final one that incorporates their feedback – is important for strengthening their insight of the problem they are working to resolve, the more significant aspect of the activity is the shared insights and shared learning curve that occurs while they are working hand to hand to identify their problem areas. The final graphical view gives the group of investors an assigned focal point for discussion that allows them to share their perspectives and value propositions to develop insights into potential root causes of their problems. While they could create the graphical view from a blank page in a joint manner, starting with the concept (Putting yourself in the customer shoes). They can rapidly determine where they are standing – or if they are missing – and can more effectively gain new insights about relationships between key entities instead of taking time to define them. They can also identify the added value in the problem area, it helps them to identify what they don’t know, in what areas they need to obtain information or data to provide the values accordingly. Since I realized that the most valuable aspect is the shared insights and learning, next time I would use the visualization activity as a common practice and trend for a series of design thinking functions. Then the revised graphical view that incorporates our combined feedback can serve as a reference tool throughout the rest of their work.
[ 7215, 14406, 53794, 18008, 4800, 112, 15538, 29, 4800, 112, 15538, 29, 16951, 29894, 36531, 8979, 49733, 50483, 47736, 36531, 38131, 50228, 136, 38457, 21857, 136, 48172, 18938, 18675, 23819, 30, 49169, 38131, 18675, 40942, 20239, 21370, 18675, 31358, 38131, 34284, 21207, 20596, 48172, 32788, 19816, 23735, 30, 49616, 50912, 40389, 45471, 48357, 47848, 22881, 379, 8979, 49728, 47927, 20129, 45345, 30482, 50912, 38645, 25418, 136, 30, 50783, 20234, 34284, 136, 47590, 19816, 38085, 50739, 8979, 19661, 40924, 51043, 48172, 20083, 47483, 30, 33667, 48172, 46373, 38645, 23883, 50191, 19816, 44549, 25992, 379, 8979, 31705, 49733, 47736, 36297, 53810, 13936, 30, 37373, 34159, 47736, 25413, 44770, 53811, 50228, 38131, 18675, 40942, 29753, 50912, 18675, 44581, 38131, 41678, 38457, 31754, 143, 49616, 30212, 30, 26890, 48172, 19583, 18675, 31358, 38131, 45960, 48172, 35145, 30525, 27669, 38622, 19816, 28943, 47756, 34868, 33108, 30, 47736, 40988, 38131, 25876, 47736, 44165, 136, 24455, 136, 34752, 27973, 136, 19816, 42683, 21370, 27973, 48172, 30, 24386, 50730, 32789, 39008, 40172, 19816, 38395, 30212, 33088, 38457, 41322, 19816, 45471, 379, 29, 3032, 29, 12581, 47736, 38622, 31537, 136, 8979, 33605, 47736, 40988, 22241, 40742, 29718, 45208, 33249, 50912, 31219, 50111, 30, 39686, 48172, 47736, 25413, 43980, 41889, 18941, 18987, 47736, 39266, 29718, 37069, 379, 17108, 26383, 37366, 30, 24120, 38131, 41559, 37373, 34159, 47736, 25413, 44770, 136, 8979, 50840, 32859, 37281, 28902, 38131, 41989, 44536, 30, 27594, 47736, 26890, 379, 29, 16951, 29041, 36171, 36236, 21124, 38361, 38457, 40976, 27239, 136, 48447, 36181, 136, 36093, 30, 36181, 38457, 32010, 25570, 38457, 19781, 379, 9194, 36181, 20234, 37829, 20774, 136, 47797, 8979, 24206, 33501, 34141, 30, 50912, 38085, 50783, 44544, 20375, 37366, 35856, 40172, 38131, 24514, 30212, 47927, 33609, 379, 9194, 20154, 48172, 47736, 45074, 136, 30, 8979, 50840, 21768, 47736, 24120, 48172, 53810, 41559, 37373, 34159, 47736, 25413, 44770, 53811, 30525, 40816, 43078, 136, 19816, 30, 26887, 33108, 16316, 48172, 18938, 25413, 43980, 22241, 19757, 2848, 20714, 379, 16951, 47571, 8979, 38198, 46021, 30, 50912, 19626, 31672, 18675, 23710, 38255, 47736, 35189, 48172, 32788, 38645, 34752, 34284, 19816, 44549, 41352, 19816, 18675, 23710, 38255, 30, 47736, 43539, 48172, 32788, 47736, 29271, 45960, 136, 46716, 20375, 6151, 38131, 17268, 136, 17663, 13435, 19816, 30, 11907, 136, 19816, 38622, 28475, 47725, 36236, 19075, 24455, 30212, 47736, 25413, 34615, 379, 29, 8979, 50840, 27179, 38645, 34752, 34284, 34159, 31366, 38131, 1715, 143, 1829, 39195, 27669, 42994, 18675, 26571, 22689, 38457, 30, 20237, 38131, 33999, 379, 8979, 31012, 47766, 48876, 143, 47983, 41678, 48172, 19911, 136, 46716, 20375, 2131, 695, 125, 18305, 34752, 27973, 20234, 36846, 30, 30525, 47736, 31218, 2142, 1125, 125, 18305, 51125, 51273, 22903, 18744, 47736, 31218, 48172, 35884, 34434, 37103, 18922, 42451, 51280, 30, 40942, 20237, 2142, 1411, 125, 18305, 34752, 33743, 27214, 51273, 31705, 18744, 47736, 42683, 21370, 47736, 28475, 33108, 51280, 30, 40942, 20237, 2142, 8979, 31012, 47766, 20173, 1524, 36763, 48172, 23657, 26886, 47736, 41678, 19816, 36074, 49616, 30, 47736, 31219, 50111, 379, 16969, 8979, 31705, 27669, 31358, 42960, 38654, 38255, 47756, 19915, 48172, 47951, 47983, 41678, 50753, 30, 40169, 48172, 47736, 36074, 143, 49668, 38255, 47756, 50769, 21646, 379, 3168, 27669, 31358, 42966, 38654, 136, 8979, 42253, 44977, 33108, 47736, 30, 33743, 38131, 27669, 31358, 136, 19816, 47797, 19089, 38894, 47725, 23735, 30525, 47736, 31358, 26890, 38255, 19757, 30, 19089, 24790, 38131, 47736, 31219, 50111, 379, 17657, 23992, 47736, 44576, 136, 8979, 44371, 47736, 38712, 38131, 27669, 31358, 30, 20375, 19757, 28263, 49741, 41043, 136, 25110, 18675, 50111, 47725, 23729, 47736, 44668, 19816, 37641, 33743, 30525, 47736, 31358, 30, 26890, 136, 19816, 47797, 26238, 18675, 43423, 31219, 50111, 50912, 25393, 47725, 33250, 47756, 29654, 19816, 30, 41241, 28366, 47725, 47860, 19411, 48172, 20375, 38275, 47407, 379, 29, 9448, 112, 3056, 29, 18305, 8979, 31705, 35147, 30525, 46124, 47927, 29002, 50912, 37281, 31366, 34389, 47725, 50753, 47736, 31219, 50111, 53794, 30, 28668, 47736, 29810, 38275, 47725, 33250, 47756, 29654, 53794, 34389, 33040, 30212, 46388, 47756, 33738, 38131, 30, 47736, 40942, 47860, 20234, 51043, 48172, 43157, 136, 47736, 37103, 44934, 20405, 38131, 47736, 19018, 34389, 47736, 44668, 33743, 30, 19816, 44668, 35152, 25390, 47725, 38102, 50753, 47860, 20234, 51043, 31537, 48172, 31537, 48172, 32788, 47756, 40942, 30, 20239, 379, 16951, 29810, 31219, 50111, 31020, 47736, 31358, 38131, 34284, 19757, 20463, 30123, 40163, 30212, 26890, 47725, 30, 19590, 47766, 48172, 44664, 47756, 39671, 19816, 49868, 41249, 48172, 26383, 33743, 34159, 40442, 43683, 30, 22723, 38131, 47756, 40958, 379, 18336, 47860, 24914, 25110, 47736, 31219, 50111, 30525, 18675, 21553, 38999, 33108, 18675, 34587, 30, 35990, 136, 46030, 50912, 47736, 24120, 122, 13936, 51283, 33108, 47736, 25413, 44770, 125, 379, 16997, 22391, 41873, 26345, 30, 50735, 47860, 20234, 46002, 53794, 38457, 32816, 47860, 20234, 36846, 53794, 19816, 22391, 37103, 27851, 30731, 37641, 33743, 18744, 30, 42683, 21370, 34752, 28475, 33812, 38131, 47266, 48078, 48172, 25870, 47766, 379, 16997, 22391, 19626, 32788, 47736, 30, 19079, 49868, 33108, 47736, 40942, 20237, 136, 34434, 31857, 47766, 48172, 32788, 50709, 47860, 27214, 37974, 34862, 136, 33108, 50709, 20239, 47860, 30, 37530, 48172, 38064, 33508, 38457, 25570, 48172, 41347, 47736, 49872, 18890, 379, 15828, 8979, 42017, 47725, 47736, 37135, 30, 49862, 20405, 34389, 47736, 44668, 33743, 19816, 35152, 136, 37667, 48078, 8979, 51125, 49728, 47736, 50228, 19018, 20375, 18675, 30, 23819, 40517, 19816, 48623, 30212, 18675, 44533, 38131, 26238, 47899, 30630, 379, 16969, 47736, 43423, 31219, 50111, 30, 47725, 33250, 38645, 23728, 29654, 22391, 44544, 20375, 18675, 42421, 48249, 48006, 47736, 43223, 38131, 47756, 30, 51013, 379, 29 ]
[ true, true, true, true, true, true, false, false, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, false, false, false, true, true, true, true, true, true, true, true, false, true, true, false, true, true, false, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, false, false, true, true, true, false, true, true, false, true, false, true, true, true, true, true, true, false, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,349
Reflection – Mind Mapping Challenge & Selection Mind mapping is a useful tool that I use in my studies which I apply when make projects, activities, and assignments to achieve the desirable output. A Mind Map is a simple approach to brainstorm ideas without having to worry about order or structure. It lets you to organize your thoughts graphically to aid analysis and memory. The challenge that I have is to create a web lecture for my Language and Communication subject. It is important that I keep my video short and simple but also informative so that my audience maybe able to learn from it. I gather relevant and useful information that I need in crafting my web lecture. Given all these, I select the mind mapping tool to help me piece together the information I have and create an educational material of the topic of my choice. Application I start the process by creating a flow chart of how I am going to conduct this project and arrive at the desired output which is the web lecture. I like to stay organized when I conduct my work and projects. This way, I stay focused and puts my mind on an active state. I proceed to list down the materials I need to craft an educational and informative video. This is the brainstorming stage where I try to think of the best ideas that I can incorporate in my work. It is an approach to problem solving with lateral thinking. I deliberately select concepts and topics that I will include in my web lecture. I follow up with creating a script to be used when I film myself speaking in front of the camera. I choose different locations on where to film to show that my video is dynamic. The web lecture begins by defining the topic of choice. It gives a brief background and history of the topic. The introduction then transitions to the body where main points of the topic are discussed. The body is where the main idea is discussed supported by minor details. It is important that the concepts presented are factual and true supported by reliable sources of information. Providing examples can also enhance the understanding of the viewers which helps them associate their thoughts to the visual representation shown in the web lecture. It is helpful to include parts where the viewers feel engaged because they can relate to the experiences shared in the lecture. The web lecture end with giving a satisfying solution. End with a note so that viewers have something in mind when the lecture is over. Postproduction of the video also plays an important role in the delivery of the web lecture. This part is about editing the video that you have shot and filmed. It is imperative that you do this part properly because this is where you piece your work in a creative way. This could affect how you deliver your lecture and how the viewers will interpret it. I can say I have adequate experience in video editing so this part wouldn’t be so much of a difficulty. I enjoy editing videos and consider this one of my hobbies where I’m decently good at it. Using my skills in video editing, I systematically piece my video materials and organize the concepts in order to my liking. I make sure that I am able to present my videos clearly and that the concepts in the video can be understood. Insight & Approach The Mind Mapping tool is such a helpful tool in conducting my academic related work. It keeps me organized and helps me understand my workflow. I was able to keep track of the approaches used in my project by using the mind mapping tool. In addition, I considered my techniques, anticipating to discover that a more agile approach would improve our workflow, and that I would be amenable to the new task and process priority. In order to work more efficiently, I will analyze this insight and apply it into my future project. Incorporating insight is especially crucial at this stage because mind mapping occurs between the "What Is" and "What If" stages, and if done incorrectly, can have an impact on the overall output. Looking at my experiences in my project, I have gone through several processes and methods and at this stage in the timeline, the mind mapping tool is the appropriate tool. As mentioned before, It is recommended that I review the insight taken from the project and incorporate this insight to my future projects and works. I believe that I have conducted my project well and only needs a small amount of refining. I am contented with the final output I have created and happy with how the project turned out.
[ 14406, 53794, 11598, 11194, 29, 4800, 112, 15538, 35, 11598, 36034, 34389, 18675, 49736, 48249, 47725, 8979, 49728, 33108, 37366, 46489, 50745, 8979, 20083, 50730, 35884, 41156, 136, 19014, 136, 19816, 30, 20469, 48172, 18938, 47736, 26267, 38712, 379, 2145, 11598, 11185, 34389, 18675, 44986, 20129, 48172, 21855, 32749, 30, 50933, 31712, 48172, 51104, 18744, 38484, 38457, 46458, 379, 9685, 35260, 51273, 48172, 38536, 51280, 47963, 31220, 48172, 19440, 30, 19781, 19816, 36414, 379, 16951, 22869, 47725, 8979, 31705, 34389, 48172, 25110, 18675, 50589, 35178, 30212, 37366, 10414, 19816, 30, 5244, 46571, 379, 9685, 34389, 33040, 47725, 8979, 34732, 37366, 50094, 44794, 19816, 44986, 22214, 19626, 33521, 45345, 30, 47725, 37366, 20655, 36238, 18724, 48172, 35145, 30525, 34434, 379, 8979, 30825, 42720, 19816, 49736, 33508, 47725, 8979, 37530, 33108, 30, 25062, 37366, 50589, 35178, 379, 8246, 19547, 47848, 136, 8979, 44390, 47736, 36689, 36034, 48249, 48172, 31843, 36247, 39865, 48191, 47736, 30, 33508, 8979, 31705, 19816, 25110, 19757, 27821, 36171, 38131, 47736, 48286, 38131, 37366, 23098, 379, 35, 3032, 35, 8979, 46021, 47736, 40988, 22241, 25117, 18675, 30058, 22973, 38131, 32234, 8979, 19661, 31096, 48172, 24206, 47927, 41145, 19816, 20315, 20542, 47736, 30, 26269, 38712, 50745, 34389, 47736, 50589, 35178, 379, 8979, 35385, 48172, 46088, 38537, 50730, 8979, 24206, 37366, 51013, 19816, 41156, 379, 30, 17019, 50549, 136, 8979, 46088, 30129, 19816, 41556, 37366, 36689, 38255, 19757, 19005, 46046, 379, 8979, 40980, 48172, 35471, 27356, 47736, 36181, 8979, 37530, 30, 48172, 25057, 19757, 27821, 19816, 33521, 50094, 379, 17019, 34389, 47736, 21857, 45924, 50735, 8979, 48769, 48172, 47890, 38131, 47736, 30, 21345, 32749, 47725, 8979, 22391, 33248, 33108, 37366, 51013, 379, 9685, 34389, 19757, 20129, 48172, 40942, 45489, 50912, 35026, 47899, 379, 8979, 30, 25948, 44390, 24126, 19816, 48289, 47725, 8979, 50840, 33197, 33108, 37366, 50589, 35178, 379, 8979, 30156, 49616, 50912, 25117, 18675, 30, 44228, 48172, 21124, 49733, 50730, 8979, 29797, 37373, 45639, 33108, 30530, 38131, 47736, 22365, 379, 8979, 23110, 26571, 35579, 38255, 30, 50735, 48172, 29797, 48172, 44831, 47725, 37366, 50094, 34389, 27616, 379, 37, 16951, 50589, 35178, 21224, 22241, 25876, 47736, 48286, 38131, 23098, 379, 9685, 31020, 18675, 21958, 20906, 19816, 32014, 38131, 47736, 30, 48286, 379, 16951, 34194, 47797, 48512, 48172, 47736, 21665, 50735, 35856, 40172, 38131, 47736, 48286, 20234, 26887, 379, 16951, 30, 21665, 34389, 50735, 47736, 35856, 32732, 34389, 26887, 46885, 22241, 36751, 26317, 379, 9685, 34389, 33040, 47725, 47736, 24126, 30, 40738, 20234, 29436, 19816, 48735, 46885, 22241, 42725, 45573, 38131, 33508, 379, 13865, 28902, 22391, 30, 19626, 28364, 47736, 49169, 38131, 47736, 50116, 50745, 31857, 47766, 20486, 47756, 47963, 48172, 47736, 50213, 30, 42986, 44845, 33108, 47736, 50589, 35178, 379, 9685, 34389, 31850, 48172, 33197, 39233, 50735, 47736, 50116, 29662, 28332, 30, 21173, 47860, 22391, 42672, 48172, 47736, 29132, 44668, 33108, 47736, 35178, 379, 16951, 50589, 35178, 28263, 50912, 31022, 18675, 30, 43990, 45464, 379, 6991, 50912, 18675, 37838, 45345, 47725, 50116, 31705, 45506, 33108, 36689, 50730, 47736, 35178, 34389, 38756, 379, 35, 13564, 38131, 47736, 50094, 19626, 40066, 19757, 33040, 43648, 33108, 47736, 25992, 38131, 47736, 50589, 35178, 379, 17019, 39173, 34389, 30, 18744, 27800, 47736, 50094, 47725, 51273, 31705, 44816, 19816, 29798, 379, 9685, 34389, 32986, 47725, 51273, 27214, 47927, 39173, 41224, 30, 21173, 47927, 34389, 50735, 51273, 39865, 51280, 51013, 33108, 18675, 25122, 50549, 379, 17019, 24914, 19282, 32234, 51273, 25980, 51280, 30, 35178, 19816, 32234, 47736, 50116, 50840, 34082, 34434, 379, 8979, 22391, 44018, 8979, 31705, 19108, 29125, 33108, 50094, 27800, 45345, 30, 47927, 39173, 51125, 37974, 21124, 45345, 37235, 38131, 18675, 26599, 379, 8979, 28375, 27800, 50108, 19816, 24386, 47927, 38275, 38131, 37366, 32035, 30, 50735, 8979, 53804, 25704, 31108, 20542, 34434, 379, 17693, 37366, 45145, 33108, 50094, 27800, 136, 8979, 47171, 39865, 37366, 50094, 36181, 30, 19816, 38536, 47736, 24126, 33108, 38484, 48172, 37366, 35401, 379, 8979, 35884, 46908, 47725, 8979, 19661, 18724, 48172, 40732, 37366, 50108, 23329, 30, 19816, 47725, 47736, 24126, 33108, 47736, 50094, 22391, 21124, 49179, 379, 29, 9448, 112, 3056, 35, 16951, 11598, 11194, 48249, 34389, 46716, 18675, 31850, 48249, 33108, 24208, 37366, 18809, 42673, 51013, 379, 9685, 34737, 36247, 30, 38537, 19816, 31857, 36247, 49164, 37366, 51035, 379, 8979, 50483, 18724, 48172, 34732, 48391, 38131, 47736, 20139, 49733, 33108, 30, 37366, 41145, 22241, 49766, 47736, 36689, 36034, 48249, 379, 9285, 19088, 136, 8979, 24394, 37366, 47467, 136, 19939, 48172, 30, 26856, 47725, 18675, 37103, 19393, 20129, 51125, 33082, 38645, 51035, 136, 19816, 47725, 8979, 51125, 21124, 19706, 48172, 47736, 30, 37641, 47345, 19816, 40988, 40896, 379, 9285, 38484, 48172, 51013, 37103, 27867, 136, 8979, 50840, 19793, 47927, 33738, 19816, 20083, 34434, 30, 34159, 37366, 30702, 41145, 379, 9317, 33738, 34389, 28668, 25253, 20542, 47927, 45924, 21173, 36689, 36034, 30, 38102, 21370, 47736, 106, 18305, 9655, 106, 19816, 106, 18305, 9194, 106, 45929, 136, 19816, 32816, 27290, 33256, 136, 22391, 31705, 19757, 32952, 38255, 47736, 30, 38763, 38712, 379, 35, 10773, 20542, 37366, 29132, 33108, 37366, 41145, 136, 8979, 31705, 31104, 48005, 44609, 40997, 19816, 36542, 19816, 20542, 30, 47927, 45924, 33108, 47736, 48096, 136, 47736, 36689, 36034, 48249, 34389, 47736, 20154, 48249, 379, 3168, 36440, 21207, 136, 9685, 34389, 30, 42218, 47725, 8979, 43413, 47736, 33738, 47260, 30525, 47736, 41145, 19816, 33248, 47927, 33738, 48172, 37366, 30702, 30, 41156, 19816, 51057, 379, 8979, 21259, 47725, 8979, 31705, 24207, 37366, 41145, 50667, 19816, 38300, 37546, 18675, 45258, 19736, 38131, 30, 42448, 379, 8979, 19661, 24550, 50912, 47736, 29810, 38712, 8979, 31705, 25112, 19816, 31615, 50912, 32234, 47736, 41145, 48827, 30, 38654, 379, 29 ]
[ true, true, true, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, false, true, true, false, true, false, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,351
TOPIC: BICYCLE CENTRES PROBLEM: So, the basic idea is to start a regional bicycle center. During this pandemic many people are lacking with exercises as they are no gyms during this lockdown. This idea makes the people to be fit, enjoy the nature according to them with reasonable charges. My main intention is to start BICYCLE CENTERS in all regions (i.e., in every centers where everyone can access it) PROCESS: 1. Availability- Bicycles in our area are required for a ride. We mostly find them in beach roads. 2. Promoting- We will promote through online ads because of the pandemic we can’t interact in person. 3. Renting- We want everyone to access the facility at a low price. FACTS: 1. Environmentally friendly- Bicycle Commuting Helps the Environment. Allows You to Enjoy the Outdoors. 2.Good Exercise 3. Low expenses- we can attain good health at low cost by enjoying outdoors. FEELINGS: 1. Stress buster- Students mostly are now prone to stress and are on the edge of losing themselves. These kind of bicycle zones help them to overcome and are quite relieving. 2. Procrastination Free zone -These enable to stop being lazy and work on themselves. considering the facts like work from home, online classes etc. 3.Enjoying outdoors- Allows you to enjoy outdoors. CREATIVITY: 1. Major Alternative Gyms- People often end up not going to gyms. since they lose their very interest and boredom crept all over. But these bicycle zones enable them to refresh as well as focus on themselves. 2. OFFER RIDES - We will offer free 1st ride. So, they can decide whether to choose or not. Customer satisfaction is primary. 3. Retail- We will give/take bicycles on lease. Helps us in profiting and thus we can continue our idea. BENEFITS: 1. Profitable during pandemic - People tend to come to bicycle zone since it is available 24/7. It is hence profitable for these startups. 2. Online booking - People can choose what kind of bicycle they want to ride. They can book their slot in advance tagging their address along. So that one of our members will make sure bicycle is available. So that our business flourish. 3. Introducing in colleges - Most of these zones are available in IITS/Reputated universities. We decided to open these in colleges and collaborate with them and make students access these. Ex: Gitam University is such a vast one and every year people are graduating. But still, It is lacking a bicycle zone. So, introducing this in our college make students use. Students like us. we will roam everywhere but we feel that this college needs a serious bicycle zone. And people travel by buses or other public transports can't get their own vehicles. Also, we will allow students to take these for rent and charge them monthly. Passes are also available. CAUTIONS: 1.Weather- Due to unpredictable weather, business might get effected. 2.Excessive cycling- Leads to sweat, and results in unwanted back ache. 3.Takes time to work out - It takes lot of effort to attract people and make them understand the use of cycling. CONCLUSION: During these days, people want to step out of their homes and are willing to work out but, lacking resources. So, we here came up with this idea which benefits people and enhance our business.
[ 16682, 2131, 3464, 4265, 29, 12948, 2131, 33, 15931, 136, 47736, 21086, 32732, 34389, 48172, 46021, 18675, 42549, 21398, 22781, 379, 6595, 47927, 30, 39053, 36019, 39478, 20234, 34931, 50912, 29004, 20375, 47860, 20234, 37724, 31456, 30, 27594, 47927, 35584, 379, 17019, 32732, 35893, 47736, 39478, 48172, 21124, 29913, 136, 28375, 47736, 30, 37473, 18889, 48172, 47766, 50912, 42061, 22961, 379, 11933, 35856, 33938, 30, 34389, 48172, 46021, 3464, 4262, 33108, 19547, 42552, 122, 32681, 136, 33108, 28827, 22789, 50735, 30, 28831, 22391, 18841, 34434, 125, 35, 12950, 2131, 30, 695, 379, 3345, 3821, 33108, 38645, 20237, 20234, 43046, 30212, 18675, 43522, 379, 18238, 37137, 30, 29838, 47766, 33108, 21132, 43602, 379, 33, 1125, 379, 13816, 18238, 50840, 41183, 48005, 38299, 19196, 21173, 38131, 47736, 30, 39053, 50560, 22267, 37974, 33949, 33108, 39620, 379, 30, 1411, 379, 14532, 18238, 50440, 28831, 48172, 18841, 47736, 29416, 20542, 18675, 35712, 40829, 379, 35, 7354, 2131, 30, 695, 379, 7062, 30508, 3820, 5255, 8737, 47736, 7060, 379, 30, 2791, 18577, 48172, 7020, 47736, 12723, 379, 30, 1177, 7242, 30, 1411, 379, 10802, 29115, 50560, 22391, 20585, 31108, 31767, 20542, 35712, 24883, 22241, 28379, 30, 38672, 379, 35, 7383, 2131, 30, 695, 379, 16311, 22208, 16333, 37137, 20234, 37898, 41199, 48172, 46394, 19816, 20234, 38255, 30, 47736, 27789, 38131, 35684, 47794, 379, 16992, 34807, 38131, 21398, 51326, 31843, 47766, 30, 48172, 38772, 19816, 20234, 41718, 42741, 379, 29, 1125, 379, 13755, 7879, 51325, 254, 28198, 48172, 46241, 21246, 35099, 19816, 30, 51013, 38255, 47794, 379, 24397, 47736, 29434, 35385, 51013, 30525, 32072, 136, 30, 38299, 23280, 28719, 379, 30, 1458, 38673, 2791, 51273, 48172, 28375, 38672, 379, 35, 4429, 2131, 30, 695, 379, 11104, 2811, 8476, 13227, 38198, 28263, 49616, 37829, 31096, 48172, 31456, 379, 30, 45019, 47860, 35681, 47756, 50038, 33999, 19816, 21762, 25160, 19547, 38756, 379, 4187, 47848, 30, 21398, 51326, 28198, 47766, 48172, 42494, 20375, 50667, 20375, 30126, 38255, 47794, 379, 30, 1125, 379, 12405, 14133, 143, 18238, 50840, 38154, 30446, 1111, 43522, 379, 15931, 136, 47860, 22391, 25712, 30, 50743, 48172, 23110, 38457, 37829, 379, 5769, 43980, 34389, 40853, 379, 30, 1411, 379, 14656, 18238, 50840, 31012, 537, 47257, 21399, 38255, 35162, 379, 8737, 49717, 33108, 41103, 19816, 30, 48027, 50560, 22391, 24588, 38645, 32732, 379, 35, 3449, 2131, 30, 695, 379, 13790, 27594, 39053, 143, 13227, 47591, 48172, 23735, 48172, 21398, 51325, 30, 45019, 34434, 34389, 20774, 1312, 379, 9685, 34389, 31866, 41100, 30212, 47848, 46040, 379, 30, 1125, 379, 12597, 21715, 143, 13227, 22391, 23110, 50709, 34807, 38131, 21398, 47860, 30, 50440, 48172, 43522, 379, 16997, 22391, 21712, 47756, 45238, 33108, 19202, 47239, 47756, 30, 19097, 19605, 379, 15931, 47725, 38275, 38131, 38645, 36387, 50840, 35884, 46908, 21398, 34389, 30, 20774, 379, 15931, 47725, 38645, 22188, 30053, 379, 30, 1411, 379, 9586, 33108, 23665, 143, 11834, 38131, 47848, 51326, 20234, 20774, 33108, 30, 9035, 537, 14575, 49370, 379, 18238, 25713, 48172, 38337, 47848, 33108, 23665, 30, 19816, 23606, 50912, 47766, 19816, 35884, 46486, 18841, 47848, 379, 33, 7206, 2131, 8243, 17607, 34389, 46716, 18675, 49920, 38275, 19816, 28827, 51241, 39478, 20234, 30, 31169, 379, 4187, 46185, 136, 9685, 34389, 34931, 18675, 21398, 51325, 379, 15931, 136, 34193, 47927, 30, 33108, 38645, 23664, 35884, 46486, 49728, 379, 16333, 35385, 49717, 379, 50560, 50840, 43608, 30, 28839, 22214, 50560, 29662, 47725, 47927, 23664, 37546, 18675, 44536, 21398, 30, 51325, 379, 2897, 39478, 48574, 22241, 22179, 38457, 38622, 41437, 48553, 22267, 37394, 30966, 30, 47756, 38910, 49944, 379, 33, 2807, 136, 50560, 50840, 19583, 46486, 48172, 47257, 47848, 30212, 42865, 19816, 22956, 47766, 30, 37067, 379, 13141, 20234, 19626, 20774, 379, 35, 4241, 2131, 29, 773, 6572, 48172, 49463, 50584, 136, 22188, 36641, 30966, 30, 27847, 379, 30, 1173, 25490, 10504, 48172, 47027, 136, 19816, 43272, 33108, 49599, 20893, 30, 18932, 379, 30, 1472, 48078, 48172, 51013, 38654, 143, 9685, 47265, 35689, 38131, 27875, 48172, 20624, 39478, 19816, 30, 35884, 47766, 30, 49164, 47736, 49728, 38131, 25489, 379, 35, 4379, 2131, 35, 6595, 47848, 25612, 136, 39478, 50440, 48172, 46134, 38654, 38131, 47756, 32096, 19816, 20234, 30, 50842, 48172, 51013, 38654, 22214, 136, 34931, 43177, 379, 15931, 136, 50560, 31881, 22364, 49616, 50912, 30, 47927, 32732, 50745, 21313, 39478, 19816, 28364, 38645, 22188, 379, 29 ]
[ false, true, true, false, false, false, true, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, false, true, true, true, false, true, false, false, true, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, false, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, false, true, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, true, false, true, true, false, true, false, true, true, true, true, true, true, false, true, false, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, false, true, true, true, true, false, true, true, true, true, false, true, false, false, true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, false, true, true, true, true, true, true, false, true, false, true, true, true, false, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, false, true, false, false, false, false, true, true, true, true, false, true, true, true, true, false, false, true, false, true, true, true, true, false, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, false, true, false, false, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, false, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,357
STORYTELLING Challenge & Selection In the beginning of year 2013 me and my colleague decided to start an innovative After school activity for 4 – 14 years old kids. A very simple concept based on math to help children develop and teach them through a positive discipline. What bothered us, that three teams already failed to make this franchise teaching work. Not one, three teams tried and they couldn´t break into market in this pretty international city. We started doing a research: contacted previous teams to learn what happened and where were mistakes. It occurs the main problem which stood in a way was a conservative, reserved society. This didn´t sound good. No matter how good this franchise is, we understood it can be really tough to start something completely different, new, never heard before. Not very clearly but there was mentioned language issue. As English language is not a mother tongue in this country, it can be a big struggle to start business here. So to have a big picture and great ideas not enough, we needed a really good plan and effective solutions. Storytelling was a natural thing to do because from the beginning we wanted to do a meaningful work, to create value in a society, to leave impact. But this design thinking tool did come to our minds not at the very first moment. As the franchise teaching is orientated to smart kids mostly, I remember struggling on how to write an advertisement that it would attract local people attention. Once again I have to highlight it´s a pretty conservative and not very open society, also the main accent of education system in general is not about smart kids. But me and my colleague – we are foreigners and our experience in teaching field let us broaden the span of this franchise teaching. This is how we decided to tell a story of my colleague´s kid. Also there was decision made to focus on each kid and his/ her progress individually, to involve parents – build community, to teach in 4 languages - local included. This helped us to avoid the mistakes of previous teams. Application After the decision came brainstorming of ideas to whom we should tell the story and how. Being a foreigner myself I suggested to go for expatriates – to advertise in their societies first. This is how we attracted attention of few parents. With some of them we talked on phone, with others we met and found out their struggles, everyday battles and concerns toward kids. That way in our hands appeared a lot of valuable data, which helped us to build strategy and move forward and expand the original idea, focus of this teaching franchise. We organized an event for parents and children that they could see and get familiar not only with the building, surroundings, but also with staff – me and my colleague. During that day the compelling story of my colleague´s kid, who has differently wired brain and is multilingual boy, touched many of parents. A lot of them could relate to not only language struggles, but also brain work, challenges in everyday life both at home and kindergarten. In the second part of the event, we did demo class to the kids. Parents could participate as well and see what kind of after school activities/ education their children will get, what are they going to be involved into, what values are important to us and how the teaching process will be done. This is how we signed contract with few parents and started our focus group of 6 kids in 2013 March. We needed focus group to test and see, be sure if this method of making children use both sides of the brain isn´t just sounds-too-good-to-be-true thing, how it really works, what are our daily challenges, how we can help children who are wired differently, how we can grow and get financially secure too. Insight & Approach So from gathering info with ethnographic interviews and then brainstorming, planning and organizing event for parents, demo classes, to teaching and building community, creating value and accepting children with really differently wired brain. We work with amazing young children who are not only smart, but strong in their mind, creative and will shape our future. It was not easy to decide and start working with kids who have modular autism, dyslexia, autistic brain, ADHD, ADD, who develop slower, who are extremely introverted, etc. This foreign thinking approach in a local society now gives benefits to many local families as well. Parents needed to be heard and understood. We listened to at least 150 hundred stories, saw many tears, helplessness, heart breaking stories – some of them where parents simply gave up because of lack of knowledge, not very engaged specialists, etc. Some families in our school started great friendships and now they share stories and their kids are good friends. There´s no longer story of just one child. It started small – just with few kids and there was some uncertainty, really tough moments. As both of us have growth mind set, we were able to find a solution no matter the struggle, e.g., when it was clear that it´s not enough to spread the word about our work via social networks, we organized summer school – a lot of parents started to talk about us and till this day we have positive feedback and have waiting list for the kids to enroll in our school. At this moment I can proudly say that this what we called franchise teaching/ method now is called school and it expanded in almost 3 years from 6 to 94 kids (2011 February) and no longer 2 teachers work but 3. Of course, we are still growing, it´s not the final phase. And there are way much more ideas how to broaden this teaching method.
[ 15165, 29, 4800, 112, 15538, 29, 9285, 47736, 21222, 38131, 51241, 1233, 36247, 19816, 37366, 23639, 25713, 48172, 46021, 19757, 33669, 29, 2636, 44129, 19018, 30212, 1597, 53794, 915, 51247, 38230, 34789, 379, 2145, 50038, 44986, 24120, 21077, 38255, 36187, 48172, 31843, 30, 23069, 26383, 19816, 47393, 47766, 48005, 18675, 40362, 26801, 379, 18305, 21783, 49717, 136, 47725, 47983, 30, 47422, 19623, 29449, 48172, 35884, 47927, 30421, 47403, 51013, 379, 12307, 38275, 136, 47983, 47422, 48663, 19816, 30, 47860, 24918, 21899, 34159, 36082, 33108, 47927, 40798, 34058, 23230, 379, 29, 18238, 46025, 27252, 18675, 43078, 2131, 24516, 40816, 47422, 48172, 35145, 50709, 31603, 19816, 29, 50735, 50685, 36862, 379, 9685, 38102, 47736, 35856, 40942, 50745, 46239, 33108, 18675, 50549, 50483, 18675, 24381, 136, 30, 43107, 45383, 379, 17019, 26537, 45557, 31108, 379, 12265, 36209, 32234, 31108, 47927, 30421, 34389, 136, 50560, 30, 49179, 34434, 22391, 21124, 42023, 48337, 48172, 46021, 45506, 23988, 26571, 136, 37641, 136, 37638, 31776, 30, 21207, 379, 12307, 50038, 23329, 22214, 47819, 50483, 36440, 34992, 34419, 379, 3168, 7011, 34992, 34389, 37829, 30, 18675, 37147, 48236, 33108, 47927, 24967, 136, 34434, 22391, 21124, 18675, 21411, 46465, 48172, 46021, 22188, 31881, 379, 15931, 48172, 31705, 18675, 30, 21411, 39850, 19816, 31269, 32749, 37829, 28398, 136, 50560, 37534, 18675, 42023, 31108, 39986, 19816, 27850, 45471, 379, 30, 16274, 50483, 18675, 37469, 47885, 48172, 27214, 21173, 30525, 47736, 21222, 50560, 50441, 48172, 27214, 18675, 30, 36261, 51013, 136, 48172, 25110, 49868, 33108, 18675, 45383, 136, 48172, 35168, 32952, 379, 4187, 47927, 26238, 47899, 48249, 30, 26531, 23735, 48172, 38645, 36705, 37829, 20542, 47736, 50038, 29894, 37013, 379, 3168, 47736, 30421, 47403, 34389, 38551, 30, 48172, 45265, 34789, 37137, 136, 8979, 42793, 46468, 38255, 32234, 48172, 51164, 19757, 19227, 47725, 34434, 51125, 30, 20624, 35561, 39478, 20609, 379, 12586, 19349, 8979, 31705, 48172, 31941, 34477, 18675, 40798, 24381, 19816, 37829, 30, 50038, 38337, 45383, 136, 19626, 47736, 35856, 18825, 38131, 27818, 47167, 33108, 30873, 34389, 37829, 18744, 45265, 30, 34789, 379, 4187, 36247, 19816, 37366, 23639, 53794, 50560, 20234, 30246, 19816, 38645, 29125, 33108, 47403, 29753, 35256, 49717, 30, 22001, 47736, 45610, 38131, 47927, 30421, 47403, 379, 17019, 34389, 32234, 50560, 25713, 48172, 47549, 18675, 46282, 38131, 37366, 30, 23644, 34781, 379, 30, 2807, 47819, 50483, 25723, 35814, 48172, 30126, 38255, 27669, 34781, 19816, 32002, 31873, 41129, 30, 33369, 136, 48172, 34317, 39157, 53794, 22093, 23863, 136, 48172, 47393, 33108, 1597, 34993, 30, 143, 35561, 33198, 379, 30, 17019, 31845, 49717, 48172, 20806, 47736, 36862, 38131, 40816, 47422, 379, 38, 3032, 29, 2636, 47736, 25723, 22364, 21857, 38131, 32749, 48172, 50797, 50560, 44820, 47549, 47736, 46282, 19816, 29, 32234, 379, 3719, 18675, 30245, 37373, 8979, 46752, 48172, 31079, 30212, 29072, 53794, 48172, 19225, 33108, 47756, 45382, 30, 29894, 379, 17019, 34389, 32234, 50560, 20626, 20609, 38131, 29718, 39157, 379, 18402, 45494, 38131, 47766, 50560, 47278, 38255, 30, 39771, 136, 50912, 38623, 50560, 36499, 19816, 30367, 38654, 47756, 46467, 136, 28829, 21115, 19816, 24143, 30, 48356, 34789, 379, 16946, 50549, 33108, 38645, 31572, 20034, 18675, 35689, 38131, 49862, 25570, 136, 50745, 31845, 49717, 48172, 22093, 30, 46353, 19816, 37211, 30349, 19816, 29056, 47736, 38561, 32732, 136, 30126, 38131, 47927, 47403, 30421, 379, 29, 18238, 38537, 19757, 28807, 30212, 39157, 19816, 23069, 47725, 47860, 24914, 44335, 19816, 30966, 29494, 29, 37829, 38300, 50912, 47736, 22098, 136, 46952, 136, 22214, 19626, 50912, 45918, 53794, 36247, 19816, 37366, 23639, 379, 6595, 30, 47725, 25606, 47736, 23923, 46282, 38131, 37366, 23644, 34781, 136, 50783, 31672, 26584, 50888, 21849, 19816, 34389, 30, 37273, 21827, 136, 48326, 36019, 38131, 39157, 379, 2145, 35689, 38131, 47766, 24914, 42672, 48172, 37829, 38300, 34992, 30, 46467, 136, 22214, 19626, 21849, 51013, 136, 22881, 33108, 28829, 35330, 21781, 20542, 32072, 19816, 34810, 379, 9285, 30, 47736, 44298, 39173, 38131, 47736, 28807, 136, 50560, 26531, 26020, 23276, 48172, 47736, 34789, 379, 13092, 24914, 39197, 20375, 50667, 30, 19816, 44335, 50709, 34807, 38131, 19330, 44129, 19016, 27818, 47756, 23069, 50840, 30966, 136, 50709, 20234, 47860, 30, 31096, 48172, 21124, 34319, 34159, 136, 50709, 49872, 20234, 33040, 48172, 49717, 19816, 32234, 47736, 47403, 40988, 50840, 29, 21124, 27290, 379, 17019, 34389, 32234, 50560, 44931, 24602, 50912, 29718, 39157, 19816, 46025, 38645, 30126, 31358, 38131, 1829, 30, 34789, 33108, 1233, 11218, 379, 29, 18238, 37534, 30126, 31358, 48172, 47671, 19816, 44335, 136, 21124, 46908, 32816, 47927, 36531, 38131, 35897, 23069, 49728, 29, 21781, 44901, 38131, 47736, 21849, 34406, 34686, 45564, 143, 48243, 143, 31108, 143, 48172, 143, 21124, 143, 48735, 47885, 136, 32234, 34434, 42023, 51057, 136, 50709, 30, 20234, 38645, 25519, 22881, 136, 32234, 50560, 22391, 31843, 23069, 50783, 20234, 50888, 26584, 136, 32234, 50560, 22391, 30, 31372, 19816, 30966, 29832, 44320, 48243, 379, 39, 9448, 112, 3056, 38, 15931, 30525, 30828, 33485, 50912, 28747, 34141, 19816, 47797, 21857, 136, 40006, 29, 19816, 38541, 28807, 30212, 39157, 136, 26020, 23280, 136, 48172, 47403, 19816, 22098, 23863, 136, 25117, 30, 49868, 19816, 18838, 23069, 50912, 42023, 26584, 50888, 21849, 379, 18238, 51013, 50912, 19679, 51275, 30, 23069, 50783, 20234, 37829, 38300, 45265, 136, 22214, 46444, 33108, 47756, 36689, 136, 25122, 19816, 50840, 44655, 38645, 30702, 379, 30, 9685, 50483, 37829, 27719, 48172, 25712, 19816, 46021, 51043, 50912, 34789, 50783, 31705, 36984, 20729, 136, 27627, 136, 30, 20730, 21849, 136, 2206, 136, 2203, 136, 50783, 26383, 45244, 136, 50783, 20234, 29313, 34203, 136, 28719, 379, 17019, 30, 30244, 47899, 20129, 33108, 18675, 35561, 45383, 37898, 31020, 21313, 48172, 36019, 35561, 29503, 20375, 50667, 379, 30, 13092, 37534, 48172, 21124, 31776, 19816, 49179, 379, 18238, 35475, 48172, 20542, 35166, 940, 32579, 46269, 136, 44016, 30, 36019, 47439, 136, 31855, 136, 31782, 21909, 46269, 53794, 45494, 38131, 47766, 50735, 39157, 45004, 30838, 30, 49616, 21173, 38131, 34928, 38131, 34868, 136, 37829, 50038, 28332, 45655, 136, 28719, 379, 15982, 29503, 33108, 38645, 44129, 30, 46025, 31269, 30511, 19816, 37898, 47860, 44664, 46269, 19816, 47756, 34789, 20234, 31108, 30509, 379, 16988, 30, 37724, 35641, 46282, 38131, 34686, 38275, 23063, 379, 29, 9685, 46025, 45258, 53794, 34686, 50912, 29718, 34789, 19816, 47819, 50483, 45494, 49028, 136, 42023, 48337, 29, 37014, 379, 3168, 21781, 38131, 49717, 31705, 31378, 36689, 44581, 136, 50560, 50685, 18724, 48172, 29838, 18675, 45464, 37724, 36209, 47736, 30, 46465, 136, 27645, 136, 50730, 34434, 50483, 23321, 47725, 34477, 37829, 28398, 48172, 45843, 47736, 50998, 18744, 38645, 51013, 50059, 30, 45366, 37617, 136, 50560, 38537, 46794, 44129, 53794, 18675, 35689, 38131, 39157, 46025, 48172, 47276, 18744, 49717, 19816, 30, 48071, 47927, 25606, 50560, 31705, 40362, 29654, 19816, 31705, 50395, 35471, 30212, 47736, 34789, 48172, 28417, 33108, 38645, 44129, 379, 29, 3248, 47927, 37013, 8979, 22391, 41335, 44018, 47725, 47927, 50709, 50560, 22338, 30421, 47404, 36531, 29, 37898, 34389, 22338, 44129, 19816, 34434, 29058, 33108, 19602, 1411, 51247, 30525, 1829, 48172, 2092, 34789, 122, 1230, 7567, 125, 19816, 30, 37724, 35641, 1125, 47399, 51013, 22214, 1411, 379, 12524, 24986, 136, 50560, 20234, 46185, 31374, 136, 34477, 37829, 47736, 29810, 39737, 379, 2897, 30, 47819, 20234, 50549, 37235, 37103, 32749, 32234, 48172, 22001, 47927, 47403, 36531, 379, 29 ]
[ false, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, false, false, false, false, false, false, false, false, false, true, false, true, true, true, true, false, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, false, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, false, true, true, false, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, false, true, false, true, false, true, true, true, false, true, true, true, true, false, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, false, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,359
The Magic of Storytelling Challenge As an educational leader social entrepreneur, I wanted to organize an international conference of English language teachers in a small growing town in Nepal. My constituency, the English language teachers had a great respect and trust for me as I chaired the regional branch of Nepal English Language Teachers’ Association. This would not only benefit the local English language teachers, it would also benefit the region due to arrival of international guests. The challenge was to convince the seven different political parties that governed the city at a time of political instability. Selection Story telling is a powerful tool to convey a message to various stakeholders, when you have to accomplish something big. Since my challenge was to bring a different element to the challenge, I had to convey the message that logically as well as emotionally so that the stakeholders would feel the connection and could see the larger purpose. The “cause” of uplifting the whole region educationally was of course powerful and would “ignites people.” My challenge was to tell the story in a way that my audience would understand. So I first discussed this among my core team and then we invited all stakeholders to tell the big story. We put forward the situation and opportunity at hand. We asked questions, and we gave moments of reflection. Most of them were intrigued by the idea but they has many questions and suspicions. The compelling nature of our story and the enthusiasm in my core team, eventually inspired the community. We were able to officially declare the date from that very meeting. For many of the young people it was a fresh breath of air. We explained why 80% failure rate in English language is challenging. Then we talked about the opportunity of hundreds of teachers being benefited by the international conference and the long lasting impact in education, the idea created energy and passion that led us to think about strategy because we felt that after some questions and answers the community was in the same page. Application Since the idea was that of advancement of whole society together, I tried to build a story appropriate for different audiences: For local businesses, for local administration, and for local political leaders. The story of a teacher’s development and the impact of teachers’ professional development in the society through hundreds of students helped me to connect with the various stakeholders in a relatable way. Not only was I able to mobilize hundreds of English language teachers toward organizing the event, multiple local individuals and organizations stepped up, fundraised, and volunteered to make this event a grand success. It was very effective. Insight I had a strong sense that the idea would be compelling to people once the story was told to everybody. I used the data and hard facts showing dismal performance of teachers. The challenge was sold. I then explained the opportunity in front of the community and told them how they could help and showed what we could accomplish together. It worked. The greatest insight was that when you are trying to accomplish something big, “it takes a village.” I did know this but going through the experience gave me a new meaning of storytelling. Approach If I were to do this again, I would do three things differently. First of all, everybody that contributes needs recognition. I gave multiple responsibilities to many, many volunteers and made sure that they were part of the story. Finally, however, I could have done a better job if I took a time to profusely recognize people for their contributions. Second, I could have delegated more and given multiple people a chance to appear in media and tell the same story to larger public, which would help us to obtain public trust. Finally, I would make sure that volunteers are well fed. Eventually, I wish I had known the idea of “what is, what if, what wows, and what works” before the endeavor. A great approach, which will keep inspiring my future endeavors.
[ 16951, 11070, 38131, 16274, 29, 4800, 30, 3168, 19757, 27821, 35111, 45366, 28494, 136, 8979, 50441, 48172, 38536, 19757, 34058, 30, 24222, 38131, 7011, 34992, 47399, 33108, 18675, 45258, 31374, 48361, 33108, 12190, 379, 11933, 24439, 136, 30, 47736, 7011, 34992, 47399, 31487, 18675, 31269, 43181, 19816, 48751, 30212, 36247, 20375, 8979, 22854, 47736, 42549, 30, 21869, 38131, 12190, 7011, 10414, 16817, 53800, 3232, 379, 17019, 51125, 37829, 38300, 21309, 47736, 30, 35561, 7011, 34992, 47399, 136, 34434, 51125, 19626, 21309, 47736, 42547, 27559, 48172, 20313, 38131, 30, 34058, 31414, 379, 16951, 22869, 50483, 48172, 24712, 47736, 44602, 26571, 40206, 39219, 47725, 30, 31134, 47736, 23230, 20542, 18675, 48078, 38131, 40206, 33791, 379, 39, 15538, 30, 16260, 47553, 34389, 18675, 40482, 48249, 48172, 24698, 18675, 36487, 48172, 49912, 45960, 136, 50730, 51273, 31705, 30, 48172, 18880, 45506, 21411, 379, 15828, 37366, 22869, 50483, 48172, 21979, 18675, 26571, 27969, 48172, 47736, 30, 22869, 136, 8979, 31487, 48172, 24698, 47736, 36487, 47725, 35607, 20375, 50667, 20375, 28100, 45345, 47725, 47736, 30, 45960, 51125, 29662, 47736, 24329, 19816, 24914, 44335, 47736, 35007, 41525, 379, 16951, 53810, 22717, 53811, 38131, 30, 49651, 47736, 50786, 42547, 27822, 50483, 38131, 24986, 40482, 19816, 51125, 53810, 32829, 30, 39478, 379, 53811, 11933, 22869, 50483, 48172, 47549, 47736, 46282, 33108, 18675, 50549, 47725, 37366, 20655, 51125, 49164, 379, 15931, 30, 8979, 29894, 26887, 47927, 19729, 37366, 24804, 47407, 19816, 47797, 50560, 34297, 19547, 45960, 48172, 47549, 47736, 30, 21411, 46282, 379, 18238, 41554, 30349, 47736, 45074, 19816, 38397, 20542, 31537, 379, 18238, 20396, 41678, 136, 19816, 30, 50560, 30838, 37014, 38131, 42456, 379, 37, 11834, 38131, 47766, 50685, 34181, 22241, 47736, 32732, 22214, 47860, 31672, 36019, 41678, 19816, 46990, 379, 16951, 30, 23923, 37473, 38131, 38645, 46282, 19816, 47736, 28463, 33108, 37366, 24804, 47407, 136, 28817, 33783, 47736, 30, 23863, 379, 18238, 50685, 18724, 48172, 38175, 25734, 47736, 25590, 30525, 47725, 50038, 36357, 379, 7788, 36019, 38131, 30, 47736, 51275, 39478, 34434, 50483, 18675, 30485, 21920, 38131, 19456, 379, 18238, 29175, 50802, 2004, 111, 29452, 41889, 33108, 7011, 30, 34992, 34389, 22887, 379, 16969, 50560, 47278, 18744, 47736, 38397, 38131, 32580, 38131, 47399, 30, 21246, 21311, 22241, 47736, 34058, 24222, 19816, 47736, 35635, 35017, 32952, 33108, 27818, 136, 30, 47736, 32732, 25112, 28320, 19816, 39253, 47725, 35183, 49717, 48172, 47890, 18744, 46353, 21173, 50560, 29680, 47725, 30, 19330, 45494, 41678, 19816, 19915, 47736, 23863, 50483, 33108, 47736, 43922, 38999, 379, 38, 3032, 30, 15828, 47736, 32732, 50483, 47725, 38131, 19204, 38131, 50786, 45383, 48191, 136, 8979, 48663, 48172, 22093, 18675, 46282, 30, 20154, 30212, 26571, 20662, 2131, 7788, 35561, 22192, 136, 30212, 35561, 19148, 136, 19816, 30212, 30, 35561, 40206, 35115, 379, 16951, 46282, 38131, 18675, 47396, 53806, 26394, 19816, 47736, 32952, 38131, 47399, 53800, 30, 41076, 26394, 33108, 47736, 45383, 48005, 32580, 38131, 46486, 31845, 36247, 48172, 30, 24324, 50912, 47736, 49912, 45960, 33108, 18675, 42671, 50549, 379, 12307, 38300, 50483, 8979, 18724, 48172, 36921, 30, 32580, 38131, 7011, 34992, 47399, 48356, 38541, 47736, 28807, 136, 37281, 35561, 30, 33370, 19816, 38532, 46136, 49616, 136, 30643, 136, 19816, 50333, 48172, 35884, 47927, 28807, 18675, 30, 31183, 46695, 379, 9685, 50483, 50038, 27850, 379, 29, 9448, 30, 8979, 31487, 18675, 46444, 44463, 47725, 47736, 32732, 51125, 21124, 23923, 48172, 39478, 38267, 47736, 46282, 50483, 48212, 48172, 30, 28828, 379, 8979, 49733, 47736, 25570, 19816, 31624, 29434, 44844, 26951, 39533, 38131, 47399, 379, 16951, 30, 22869, 50483, 45422, 379, 8979, 47797, 29175, 47736, 38397, 33108, 30530, 38131, 47736, 23863, 19816, 48212, 30, 47766, 32234, 47860, 24914, 31843, 19816, 44838, 50709, 50560, 24914, 18880, 48191, 379, 9685, 51028, 379, 16951, 30, 31273, 33738, 50483, 47725, 50730, 51273, 20234, 48773, 48172, 18880, 45506, 21411, 136, 53810, 34434, 47265, 18675, 30, 50134, 379, 53811, 8979, 26531, 34862, 47927, 22214, 31096, 48005, 47736, 29125, 30838, 36247, 18675, 37641, 36259, 38131, 30, 46304, 379, 37, 3056, 30, 9194, 8979, 50685, 48172, 27214, 47927, 19349, 136, 8979, 51125, 27214, 47983, 47886, 26584, 379, 7694, 38131, 19547, 136, 28828, 47725, 30, 24635, 37546, 42192, 379, 8979, 30838, 37281, 43211, 48172, 36019, 136, 36019, 50336, 30, 19816, 35814, 46908, 47725, 47860, 50685, 39173, 38131, 47736, 46282, 379, 7659, 136, 32236, 136, 8979, 24914, 31705, 27290, 18675, 21361, 30, 34563, 32816, 8979, 48246, 18675, 48078, 48172, 41111, 42195, 39478, 30212, 47756, 24638, 379, 15481, 136, 8979, 24914, 30, 31705, 25933, 37103, 19816, 31016, 37281, 39478, 18675, 22898, 48172, 20031, 33108, 36306, 19816, 47549, 47736, 30, 43922, 46282, 48172, 35007, 41437, 136, 50745, 51125, 31843, 49717, 48172, 38064, 41437, 48751, 379, 7659, 136, 8979, 51125, 30, 35884, 46908, 47725, 50336, 20234, 50667, 29646, 379, 7182, 136, 8979, 50902, 8979, 31487, 34877, 47736, 32732, 38131, 53810, 50709, 34389, 136, 30, 50709, 32816, 136, 50709, 51135, 136, 19816, 50709, 51057, 53811, 21207, 47736, 28270, 379, 2145, 31269, 20129, 136, 50745, 50840, 30, 34732, 33785, 37366, 30702, 28273, 379, 29 ]
[ true, true, true, false, false, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, false, true, true, true, false, true, true, true, false, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, false, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, false, true, true, true, false, true, true, false, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, false, true, true, true, false, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, false, true, true, false, true, true, true, false, true, true, true, false, true, true, true, false, true, true, true, false, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,360
PROBLEM IDENTIFIED : Customer stopped making payment and became a NPA customer. ANALYZING PROBLEM : This a problem of a customer who purchased a new swift. Our customer purchase hire purchase finance to purchase the vehicle. Initially he was making payment regularly but suddenly he stopped making it. We have visited his place and tried to analyze the reason of default. Analysis of the problem - STRUCTURING OF THE PROBLEM TO FIND ROUTE COUSE a) Vehicle was met with accident b) Could not able to lodge Insurance claim c) RC book was not received d) Administration problem (police harassing for docs) DISCUSSION WITH THE CUSTOMER Upon discussing with the customer in details the root cause of the problem was found i.e. VEHICLE DOCUMENT Reason for not issuing the vehicular document (RC book) was either customer not made complete payment to dealer or he made it to salesman who ditched him. EXPECTED SOLUTION : These were the options to solve the document problem: a) Dealer visit b) Broker approach c) Consulting RTO We have arranged a meeting with customer and dealer’s manager but it won’t work out as the salesman resigned the company last month and there was a due amount reflecting in there system. Customer also approached local broker to get the things done but they were charging very high. Finally we took him to RTO office with his vehicle and rest of the documents and applied for duplicate RC issuance in very nominal fees. After few days he received his RC book delivered in his mailing address. CONCLUSION From the above options the result oriented was consulting RTO by which we managed to get the desired result. TEST RESULT / OUTCOME : With this solution we got the document. Customer was very happy with the outcome and our support which we rendered to him. In result he has updated all his outstanding dues and wanted to settle the case at once in next month.
[ 12948, 9011, 2131, 29, 5769, 46244, 35897, 39364, 19816, 21172, 18675, 12024, 25413, 379, 29, 2272, 12948, 2131, 29, 17019, 18675, 40942, 38131, 18675, 25413, 50783, 41506, 18675, 37641, 47047, 379, 12716, 25413, 41505, 31996, 41505, 30, 29827, 48172, 41505, 47736, 49943, 379, 9410, 31726, 50483, 35897, 39364, 42581, 22214, 46722, 31726, 46244, 30, 35897, 34434, 379, 18238, 31705, 50202, 32001, 39964, 19816, 48663, 48172, 19793, 47736, 42058, 38131, 25820, 379, 29, 2879, 30, 38131, 47736, 40942, 30, 143, 15174, 12402, 16634, 12948, 16671, 7397, 14164, 4407, 29, 18675, 125, 17858, 50483, 36499, 50912, 18853, 29, 20874, 125, 5600, 37829, 18724, 48172, 35595, 9504, 23244, 29, 22254, 125, 14071, 21712, 50483, 37829, 42132, 29, 25501, 125, 2558, 40942, 122, 40189, 31621, 30212, 27224, 125, 29, 5863, 18127, 16634, 4467, 29, 17657, 26889, 50912, 47736, 25413, 33108, 26317, 47736, 43683, 22717, 38131, 47736, 40942, 50483, 30367, 32681, 17739, 30, 5888, 29, 14309, 30212, 37829, 34426, 47736, 49946, 27230, 122, 14071, 21712, 125, 50483, 27909, 25413, 37829, 35814, 23985, 30, 39364, 48172, 25641, 38457, 31726, 35814, 34434, 48172, 43893, 50783, 27143, 31962, 379, 29, 6737, 15104, 2131, 29, 16992, 50685, 47736, 38447, 48172, 45480, 47736, 27230, 40942, 2131, 29, 18675, 125, 6027, 50200, 29, 20874, 125, 4101, 20129, 29, 22254, 125, 5446, 14174, 29, 18238, 31705, 20298, 18675, 36357, 50912, 25413, 19816, 25641, 53806, 35945, 22214, 34434, 50954, 37974, 51013, 38654, 20375, 47736, 30, 43893, 43134, 47736, 23883, 35015, 37065, 19816, 47819, 50483, 18675, 27559, 19736, 42455, 33108, 47819, 47167, 379, 29, 5769, 19626, 20138, 35561, 22017, 48172, 30966, 47736, 47886, 27290, 22214, 47860, 50685, 22962, 50038, 31933, 379, 29, 7659, 50560, 48246, 31962, 48172, 14174, 38166, 50912, 32001, 49943, 19816, 43223, 38131, 47736, 27239, 19816, 20076, 30212, 30, 27582, 14071, 34417, 33108, 50038, 37750, 29666, 379, 2636, 29718, 25612, 31726, 42132, 32001, 14071, 21712, 25986, 33108, 32001, 30, 35852, 19097, 379, 29, 4379, 29, 7913, 47736, 18746, 38447, 47736, 43267, 38557, 50483, 24488, 14174, 22241, 50745, 50560, 35936, 48172, 30966, 47736, 30, 26269, 43267, 379, 29, 16622, 14113, 537, 12469, 2131, 29, 18402, 47927, 45464, 50560, 31124, 47736, 27230, 379, 5769, 50483, 50038, 31615, 50912, 47736, 38664, 19816, 38645, 30, 46883, 50745, 50560, 42841, 48172, 31962, 379, 9285, 43267, 31726, 31672, 49627, 19547, 32001, 38735, 27560, 19816, 50441, 48172, 30, 44589, 47736, 22605, 20542, 38267, 33108, 37667, 37065, 379, 29 ]
[ true, true, false, false, true, true, true, true, true, true, true, true, false, false, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, false, true, true, true, false, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, false, false, false, true, true, true, false, true, true, true, false, false, false, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, false, false, true, true, true, true, true, true, true, true, false, false, false, false, true, true, false, false, false, true, true, false, false, false, true, true, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, false, true, true, true, true, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,362
Visualization Challenge & Selection The first tool I used was the tool of Visualization, or Visual Thinking, to achieve a shared understanding of a problem space among a diverse group of stakeholders, before attempting to identify and define possible solutions to the problem. The problem is the missing execution certificates of the contract execution in the pre-sales repository, reducing the participation of the Company on new deals. I use this approach with our internal customer and some internal providers in order to define a strategy to be applied. Application: I start the process by creating a mind map graphic of the problem. During the meetings the group refines the assumptions and removes some non useful paradigms. It aims to build a new vision of the process and what kind of tools should be designed in order to support the new process model. The project team had the goal to produce solutions to solve the problem, but using familiar concepts to reduce customer aversion during the implementation phase. The Mind Map tool presented in the video gave some guidelines and support for its utilization to solve the question “what if ?”. Removing some block coming from the old paradigm. We can see a pathway and define a new business environment composed by: clear and feasible goals, the new process model fully connected to the goals, a new system platform based on BI and available to the users and the practitioners (new role created), a set of standards to be used in the process, available in a new portal and with training associated material. We defined during the discussion supported by Mind Map, a new governance process, that encompasses a forecast process & results monitoring. In addition to an executive meeting with the participation of our President. Insight & Approach The use of visualization with the group connected us with the problem that gave us an opportunity to build an enriched shared vision, where the participants of the process had a moment to see the problem and the solution in the same layer and a pathway for the execution. We received good feedbacks from the stakeholders, during the project plan as well as the participants on the forecast and the training sessions. After each shared vision meeting when the group revised and made some adjustments, we produced a new version of the material and sent it to the members in order to evaluate the achieved results. This material was sent to the members in order to produced other contribution to be used in the next meeting. If any special point is identified during this timeframe, the member can send it for the project team. After the evaluation, an e-mail with proposed enhancements to the next meeting was sent for all participants. With this process we kept valuable insights.
[ 18008, 35, 4800, 112, 15538, 38, 16951, 29894, 48249, 8979, 49733, 50483, 47736, 48249, 38131, 18008, 136, 38457, 17995, 17010, 136, 48172, 18938, 18675, 44668, 30, 49169, 38131, 18675, 40942, 45595, 19729, 18675, 27159, 31358, 38131, 45960, 136, 21207, 20596, 48172, 30, 32788, 19816, 25870, 40389, 45471, 48172, 47736, 40942, 379, 35, 16951, 40942, 34389, 47736, 36846, 28980, 22830, 38131, 47736, 24602, 28980, 33108, 47736, 40549, 143, 43891, 30, 42975, 136, 42377, 47736, 39202, 38131, 47736, 5261, 38255, 37641, 25648, 379, 37, 8979, 49728, 47927, 20129, 50912, 38645, 34049, 25413, 19816, 45494, 34049, 41352, 33108, 38484, 48172, 25870, 18675, 30, 46353, 48172, 21124, 20076, 379, 39, 3032, 2131, 35, 8979, 46021, 47736, 40988, 22241, 25117, 18675, 36689, 36021, 31218, 38131, 47736, 40942, 379, 35, 6595, 47736, 36361, 47736, 31358, 42447, 47736, 20509, 19816, 42830, 45494, 37759, 49736, 30, 39109, 379, 9685, 19455, 48172, 22093, 18675, 37641, 50191, 38131, 47736, 40988, 19816, 50709, 34807, 38131, 48264, 44820, 21124, 26249, 30, 33108, 38484, 48172, 46883, 47736, 37641, 40988, 36940, 379, 35, 16951, 41145, 47407, 31487, 47736, 31082, 48172, 41036, 45471, 48172, 45480, 47736, 40942, 136, 22214, 49766, 29494, 30, 24126, 48172, 42373, 25413, 20796, 27594, 47736, 33003, 39737, 379, 35, 16951, 11598, 11185, 48249, 40738, 33108, 47736, 50094, 30838, 45494, 31420, 19816, 46883, 30212, 34470, 49791, 30, 48172, 45480, 47736, 41663, 53810, 50709, 32816, 2142, 53811, 379, 35, 14518, 45494, 21593, 23759, 30525, 47736, 38230, 39108, 379, 18238, 22391, 44335, 18675, 39302, 19816, 25870, 18675, 37641, 30, 22188, 28529, 24029, 22241, 2131, 23321, 19816, 29630, 31085, 136, 47736, 37641, 40988, 36940, 30610, 30, 24326, 48172, 47736, 31085, 136, 18675, 37641, 47167, 40035, 21077, 38255, 3461, 19816, 20774, 48172, 47736, 49750, 19816, 47736, 30, 40530, 122, 37641, 43648, 25112, 125, 136, 18675, 44581, 38131, 45999, 48172, 21124, 49733, 33108, 47736, 40988, 136, 20774, 33108, 18675, 37641, 30, 40313, 19816, 50912, 48447, 20487, 36171, 379, 35, 18238, 25872, 27594, 47736, 26890, 46885, 22241, 11598, 11185, 136, 18675, 37641, 31133, 40988, 136, 47725, 30, 28242, 18675, 30230, 40988, 112, 43272, 37034, 379, 9285, 19088, 48172, 30, 19757, 28984, 36357, 50912, 30, 47736, 39202, 38131, 38645, 13662, 379, 35, 9448, 112, 3056, 35, 16951, 49728, 38131, 50228, 50912, 47736, 31358, 24326, 49717, 50912, 47736, 40942, 47725, 30838, 49717, 19757, 30, 38397, 48172, 22093, 19757, 28410, 44668, 50191, 136, 50735, 47736, 39195, 38131, 47736, 40988, 31487, 18675, 30, 37013, 48172, 44335, 47736, 40942, 19816, 47736, 45464, 33108, 47736, 43922, 35084, 19816, 18675, 39302, 30212, 47736, 28980, 379, 30, 18238, 42132, 31108, 29656, 30525, 47736, 45960, 136, 27594, 47736, 41145, 39986, 20375, 50667, 20375, 47736, 30, 39195, 38255, 47736, 30230, 19816, 47736, 48447, 44579, 379, 35, 2636, 27669, 44668, 50191, 36357, 50730, 47736, 31358, 43423, 19816, 35814, 45494, 19140, 136, 50560, 30, 41037, 18675, 37641, 50021, 38131, 47736, 36171, 19816, 44491, 34434, 48172, 47736, 36387, 33108, 38484, 48172, 28782, 47736, 30, 18941, 43272, 379, 17019, 36171, 50483, 44491, 48172, 47736, 36387, 33108, 38484, 48172, 41037, 38622, 24637, 29, 48172, 21124, 49733, 33108, 47736, 37667, 36357, 379, 9194, 19973, 45647, 40163, 34389, 32783, 27594, 47927, 48089, 136, 47736, 30, 36384, 22391, 44448, 34434, 30212, 47736, 41145, 47407, 379, 2636, 47736, 28786, 136, 19757, 27638, 143, 35846, 50912, 41241, 30, 28367, 48172, 47736, 37667, 36357, 50483, 44491, 30212, 19547, 39195, 379, 18402, 47927, 40988, 50560, 34744, 30, 49862, 33743, 379, 29 ]
[ true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, false, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, false, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, false, true, true, true, true, false, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, true, true, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,367
NEW LEADER - STORYTELLING Challenge and selection One of my biggest challenges came when joining my current company, as I joined to lead a team of new salespeople who did not have a leader for a few months. This represented a challenge because many of them were in a comfort zone in which their results were not planned or reviewed, they practically worked by inertia, which reduced the income they received, which is very important when you work in the commercial area. As a young leader, I am open to learning a lot from the people around me to improve personally and professionally. That is why the tool with which I most identify is Storytelling, it is a tool that allows you to develop an-idea in which others can feel identified and use it for their own and group well-being. I use it a lot to connect with people and through stories and experiences we manage to overcome obstacles and achieve their goals. Application To apply this tool in my sales team, I met with each member of the team separately and we took time to talk about issues other than work, I like to share my personal anecdotes from my old jobs, because the time we spend in our Work, at the end of the day, is more than half the time of our day to day, and if we do not feel comfortable with our work, this will cause discomfort in our personal part. During this time, my approach was to build trust and be totally transparent, that my goal is for them to find a balance between both parties, that they understand that they are part of my team and that means that I will always seek to develop each of them. them and that is complemented by their well- being, which is essential for them and for everyone around them. Some members of the group identified with situations similar to those I was telling them and that generated the confidence to analyze ourselves and we can find the reason why they were not achieving their personal and professional goals. Insigth & Approach Being a very varied team of salespeople of different ages and genders, the result of our talks was very interesting, discovering the main reason why they came to work here and what their goal was in the near future, they are very different things. Each person is a different world and being able to motivate and empower them requires a lot of analysis and listening carefully to their needs and concerns. Some just needed someone to talk to and vent their thoughts that would not allow them to continue. With this we have managed to advance a lot with the team, knowing a little more about each member has allowed me to improve my way of communicating and influencing them, now we usually hold meetings outside of work, to review the fulfillment of their personal objectives and consider new goals. During this course I discovered that in the design thinking process I can learn other tools that I can apply in my management as a leader, I believe that Mind Mapping is a very useful tool that would allow me to generate strategies that develop the creativity of my team with the aim of achieve your results efficiently.
[ 11988, 10298, 143, 15165, 29, 4800, 19816, 44395, 29, 12588, 38131, 37366, 21415, 22881, 22364, 50730, 34585, 37366, 25372, 23883, 136, 20375, 8979, 30, 34581, 48172, 35109, 18675, 47407, 38131, 37641, 43895, 50783, 26531, 37829, 31705, 18675, 35111, 30212, 18675, 29718, 30, 37069, 379, 17019, 42992, 18675, 22869, 21173, 36019, 38131, 47766, 50685, 33108, 18675, 23748, 30, 51325, 33108, 50745, 47756, 43272, 50685, 37829, 40002, 38457, 43415, 136, 47860, 40515, 30, 51028, 22241, 33418, 136, 50745, 42375, 47736, 33211, 47860, 42132, 136, 50745, 34389, 50038, 30, 33040, 50730, 51273, 51013, 33108, 47736, 23789, 20237, 379, 3168, 18675, 51275, 35111, 136, 8979, 19661, 38337, 30, 48172, 35152, 18675, 35689, 30525, 47736, 39478, 20290, 36247, 48172, 33082, 39643, 19816, 30, 41079, 379, 29, 16946, 34389, 50802, 47736, 48249, 50912, 50745, 8979, 37135, 32788, 34389, 16274, 136, 34434, 34389, 18675, 48249, 47725, 30, 19590, 51273, 48172, 26383, 19757, 143, 32732, 33108, 50745, 38623, 22391, 29662, 32783, 19816, 49728, 34434, 30212, 30, 47756, 38910, 19816, 31358, 50667, 143, 21246, 379, 8979, 49728, 34434, 18675, 35689, 48172, 24324, 50912, 39478, 19816, 48005, 30, 46269, 19816, 29132, 50560, 35932, 48172, 38772, 38057, 19816, 18938, 47756, 30, 31085, 379, 29, 3032, 29, 17108, 20083, 47927, 48249, 33108, 37366, 43891, 47407, 136, 8979, 36499, 50912, 27669, 36384, 38131, 47736, 47407, 30, 44503, 19816, 50560, 48246, 48078, 48172, 47276, 18744, 34424, 38622, 47714, 51013, 136, 8979, 35385, 48172, 44664, 30, 37366, 39631, 19833, 30525, 37366, 38230, 34567, 136, 21173, 47736, 48078, 50560, 45727, 33108, 38645, 30, 18437, 136, 20542, 47736, 28263, 38131, 47736, 25606, 136, 34389, 37103, 47714, 31507, 47736, 48078, 38131, 38645, 25606, 48172, 25606, 136, 19816, 32816, 30, 50560, 27214, 37829, 29662, 23750, 50912, 38645, 51013, 136, 47927, 50840, 22717, 26814, 33108, 38645, 30, 39631, 39173, 379, 6595, 47927, 48078, 136, 37366, 20129, 50483, 48172, 22093, 48751, 19816, 21124, 48322, 30, 48538, 136, 47725, 37366, 31082, 34389, 30212, 47766, 48172, 29838, 18675, 20975, 21370, 21781, 39219, 136, 47725, 30, 47860, 49164, 47725, 47860, 20234, 39173, 38131, 37366, 47407, 19816, 47725, 36269, 47725, 8979, 50840, 19657, 30, 44343, 48172, 26383, 27669, 38131, 47766, 379, 47766, 19816, 47725, 34389, 23982, 22241, 47756, 50668, 21246, 136, 50745, 34389, 28686, 30212, 47766, 19816, 30212, 28831, 20290, 47766, 379, 29, 15982, 36387, 38131, 47736, 31358, 32783, 50912, 45079, 44976, 48172, 47951, 8979, 50483, 30, 47553, 47766, 19816, 47725, 30885, 47736, 24234, 48172, 19793, 38651, 19816, 50560, 22391, 30, 29838, 47736, 42058, 50802, 47860, 50685, 37829, 18948, 47756, 39631, 19816, 41076, 30, 31085, 379, 29, 9461, 112, 3056, 29, 3719, 18675, 50038, 49906, 47407, 38131, 43895, 38131, 26571, 19373, 19816, 30866, 136, 47736, 30, 43267, 38131, 38645, 47282, 50483, 50038, 34002, 136, 26860, 47736, 35856, 42058, 50802, 47860, 30, 22364, 48172, 51013, 31881, 19816, 50709, 47756, 31082, 50483, 33108, 47736, 37501, 30702, 136, 47860, 20234, 50038, 30, 26571, 47886, 379, 6748, 39620, 34389, 18675, 26571, 51092, 19816, 21246, 18724, 48172, 37161, 19816, 30, 28177, 47766, 43055, 18675, 35689, 38131, 19781, 19816, 35479, 22535, 48172, 47756, 37546, 30, 19816, 24143, 379, 15982, 34686, 37534, 45501, 48172, 47276, 48172, 19816, 49965, 47756, 47963, 30, 47725, 51125, 37829, 19583, 47766, 48172, 24588, 379, 29, 18402, 47927, 50560, 31705, 35936, 48172, 19202, 18675, 35689, 50912, 47736, 47407, 136, 34865, 18675, 35513, 30, 37103, 18744, 27669, 36384, 31672, 19588, 36247, 48172, 33082, 37366, 50549, 38131, 23846, 30, 19816, 33481, 47766, 136, 37898, 50560, 49775, 32047, 36361, 38722, 38131, 51013, 136, 48172, 43413, 30, 47736, 30596, 38131, 47756, 39631, 38009, 19816, 24386, 37641, 31085, 379, 29, 6595, 47927, 24986, 8979, 26858, 47725, 33108, 47736, 26238, 47899, 40988, 8979, 22391, 35145, 30, 38622, 48264, 47725, 8979, 22391, 20083, 33108, 37366, 35937, 20375, 18675, 35111, 136, 8979, 21259, 47725, 11598, 30, 11194, 34389, 18675, 50038, 49736, 48249, 47725, 51125, 19583, 36247, 48172, 30884, 46345, 47725, 30, 26383, 47736, 25128, 38131, 37366, 47407, 50912, 47736, 19451, 38131, 18938, 51280, 43272, 27867, 379, 29 ]
[ true, true, true, false, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, false, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,369
Challenge & Selection The first tool I used was the tool of Visualization, or Visual Thinking, to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem. I use this approach often with our customers, who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer, which may be U.S. citizens, businesses, and non-citizens. I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope, boundaries, key elements, and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions. Application I start the process by creating a straw man graphic of the problem domain. To develop the straw man graphic, I will draw from any existing material available to understand the environment. The existing material may be operational or procedural documents, training materials, marketing materials, GAO or other auditing reports. If materials are not available, then I conduct informal interviews with one-three of the stakeholders who serve as my main points of contact on the initiative. If appropriate to the situation, I will borrow the concept to “front- stage/back-stage” from previous research, and discussed in David Gray’s book, “The Connected Company”. The front-stage/back-stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service. The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations, such as Congress, GAO, labor unions, advocacy groups, and other entities that may add constraints to how the organization operates. The straw man graphic is simple, using simple shapes and icons available in Visio or on the Internet. If the front-stage/back-stage view doesn’t work, then I will create a different type of visual, either based on a high-level process flow with swim lanes for different stakeholders, or another format. For the activity, I will divide the stakeholders into groups of 5-6 participants each representing a different organization or area of interest. Each group receives a poster-size copy of the straw man graphic that they can write on directly, or use sticky notes to make comments. I give them two- three questions to answer, such as: 1) What key elements are missing from the graphic? 2) What would you change about the graphic to make it more accurately reflect your problem space? 3) What key insights do you have about the relationships between the entities in your problem space? I give them approximately 20 minutes to discuss the questions and mark up the graphic. Then I have each group report out on their answers to those three questions while pointing to the mark-ups on their poster. As each group reports out, I record commonalities in the insights of each group, and then additional insights that come from the group discussion on an additional copy of the graphic. After the session, I digitize each group’s poster as an artifact, create a view that combines the shared and new insights from the group discussion, and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group. Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve, the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space. The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems. While they could create the graphic from a blank slate in a collaborative manner, starting with a straw man jump starts the conversation for them. They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them. They can also identify variables in the problem space – that is, it helps them to identify what they don’t know, in what areas they need to obtain information or data to provide the values for the variables. Since I discovered that the most valuable aspect is the shared insights and learning, next time I would use the visualization activity as a starting point for a series of design thinking activities. Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work.
[ 4800, 112, 15538, 29, 16951, 29894, 48249, 8979, 49733, 50483, 47736, 48249, 38131, 18008, 136, 38457, 17995, 17010, 136, 48172, 18938, 18675, 44668, 49169, 38131, 18675, 30, 40942, 45595, 19729, 18675, 27159, 31358, 38131, 45960, 21207, 20596, 48172, 32788, 19816, 25870, 40389, 45471, 30, 48172, 47736, 40942, 379, 8979, 49728, 47927, 20129, 38198, 50912, 38645, 25418, 136, 50783, 20234, 31136, 19362, 51043, 48172, 20083, 30, 47483, 33667, 48172, 36967, 47756, 36848, 38457, 47736, 25992, 38131, 47756, 44560, 48172, 47756, 25413, 136, 50745, 36236, 30, 21124, 17410, 23227, 136, 22192, 136, 19816, 37759, 143, 23227, 379, 8979, 31705, 49733, 47736, 47464, 38131, 49766, 18675, 46359, 35930, 50228, 38131, 18675, 30, 40942, 27263, 50912, 18675, 44581, 38131, 41678, 38457, 41198, 30212, 26890, 48172, 19583, 18675, 27159, 31358, 38131, 45960, 48172, 35145, 30, 30525, 27669, 38622, 33108, 47736, 40988, 38131, 25876, 47736, 44165, 136, 21807, 136, 34752, 27973, 136, 19816, 42683, 21370, 30, 27973, 48172, 24386, 50730, 32789, 39008, 40172, 19816, 38395, 30212, 33088, 38457, 45471, 379, 29, 3032, 29, 8979, 46021, 47736, 40988, 22241, 25117, 18675, 46359, 35930, 31218, 38131, 47736, 40942, 27263, 379, 17108, 26383, 47736, 46359, 35930, 31218, 136, 8979, 30, 50840, 27428, 30525, 19973, 29041, 36171, 20774, 48172, 49164, 47736, 28529, 379, 16951, 29041, 36171, 36236, 21124, 30, 38361, 38457, 40976, 27239, 136, 48447, 36181, 136, 36093, 36181, 136, 7991, 38457, 38622, 20678, 42966, 379, 9194, 30, 36181, 20234, 37829, 20774, 136, 47797, 8979, 24206, 33501, 34141, 50912, 38275, 143, 47983, 38131, 47736, 45960, 50783, 44544, 20375, 37366, 30, 35856, 40172, 38131, 24514, 38255, 47736, 33609, 379, 9194, 20154, 48172, 47736, 45074, 136, 8979, 50840, 21768, 47736, 24120, 48172, 53810, 30531, 45924, 537, 20893, 143, 45924, 53811, 30525, 40816, 43078, 136, 19816, 26887, 33108, 6006, 8381, 53806, 21712, 136, 53810, 16951, 5401, 5261, 53811, 379, 16951, 30, 30530, 143, 45924, 537, 20893, 143, 45924, 20129, 31857, 48172, 42623, 47736, 37870, 47725, 28827, 44549, 53794, 28802, 19757, 34049, 44549, 53794, 31672, 30, 25418, 50912, 50797, 47736, 44549, 41351, 33961, 19816, 34049, 40997, 47725, 28198, 47736, 38527, 48172, 41347, 30, 47736, 44549, 379, 16951, 47571, 8979, 38198, 46021, 50912, 19626, 31672, 18675, 23710, 38255, 47736, 35189, 48172, 32788, 13129, 19816, 17824, 4786, 30, 13863, 19816, 18675, 23710, 38255, 47736, 43539, 48172, 32788, 12745, 12670, 136, 46716, 20375, 5397, 136, 7991, 136, 34909, 49350, 136, 30, 19251, 31366, 136, 19816, 38622, 28475, 47725, 36236, 19075, 24455, 48172, 32234, 47736, 38527, 38358, 379, 16951, 46359, 35930, 30, 31218, 34389, 44986, 136, 49766, 44986, 44658, 19816, 32729, 20774, 33108, 17984, 38457, 38255, 47736, 9557, 379, 9194, 47736, 30530, 143, 45924, 537, 20893, 143, 45924, 30, 50111, 27243, 37974, 51013, 136, 47797, 8979, 50840, 25110, 18675, 26571, 48885, 38131, 50213, 136, 27909, 21077, 38255, 18675, 31933, 143, 35268, 40988, 30058, 50912, 47050, 30, 34990, 30212, 26571, 45960, 136, 38457, 19905, 30299, 379, 7788, 47736, 19018, 136, 8979, 50840, 27179, 47736, 45960, 34159, 31366, 38131, 1715, 143, 1829, 30, 39195, 27669, 42994, 18675, 26571, 38527, 38457, 20237, 38131, 33999, 379, 6748, 31358, 42135, 18675, 40405, 143, 45089, 24790, 30, 38131, 47736, 46359, 35930, 31218, 47725, 47860, 22391, 51164, 38255, 26724, 136, 38457, 49728, 46168, 37846, 48172, 35884, 23786, 379, 8979, 31012, 47766, 48878, 47983, 41678, 48172, 19911, 136, 46716, 20375, 2131, 695, 125, 18305, 34752, 27973, 20234, 36846, 30525, 47736, 31218, 2142, 1125, 125, 18305, 51125, 51273, 30, 22903, 18744, 47736, 31218, 48172, 35884, 34434, 37103, 18922, 42451, 51280, 40942, 45595, 2142, 1411, 125, 18305, 34752, 33743, 27214, 51273, 31705, 30, 18744, 47736, 42683, 21370, 47736, 28475, 33108, 51280, 40942, 45595, 2142, 8979, 31012, 47766, 20173, 1203, 36763, 48172, 30, 26886, 47736, 41678, 19816, 36074, 49616, 47736, 31218, 379, 16969, 8979, 31705, 27669, 31358, 42960, 38654, 38255, 47756, 19915, 48172, 47951, 47983, 30, 41678, 50753, 40169, 48172, 47736, 36074, 143, 49668, 38255, 47756, 40405, 379, 3168, 27669, 31358, 42966, 38654, 136, 8979, 42253, 23821, 33108, 47736, 30, 33743, 38131, 27669, 31358, 136, 19816, 47797, 19089, 33743, 47725, 23735, 30525, 47736, 31358, 26890, 38255, 19757, 19089, 24790, 38131, 30, 47736, 31218, 379, 2636, 47736, 44576, 136, 8979, 26640, 27669, 31358, 53806, 40405, 20375, 19757, 20355, 136, 25110, 18675, 50111, 47725, 23729, 47736, 44668, 30, 19816, 37641, 33743, 30525, 47736, 31358, 26890, 136, 19816, 47797, 25110, 18675, 43423, 31218, 47725, 33250, 47756, 29654, 19816, 30, 41241, 22915, 47725, 47860, 19411, 48172, 20375, 18675, 31358, 379, 29, 9448, 112, 3056, 29, 18305, 8979, 31705, 35147, 30525, 24208, 47927, 29002, 50912, 44609, 31366, 34389, 47725, 50753, 47736, 31218, 53794, 28668, 47736, 30, 43423, 31218, 47725, 33250, 47756, 29654, 53794, 34389, 33040, 30212, 42628, 47756, 49169, 38131, 47736, 40942, 30, 47860, 20234, 51043, 48172, 45480, 136, 47736, 37103, 49862, 20405, 38131, 47736, 19018, 34389, 47736, 44668, 33743, 19816, 44668, 35152, 47725, 30, 38102, 50753, 47860, 20234, 51043, 48172, 25870, 47756, 40942, 45595, 379, 16951, 31218, 31020, 47736, 27159, 31358, 38131, 45960, 18675, 30, 30123, 40163, 30212, 26890, 47725, 19590, 47766, 48172, 44664, 47756, 39671, 19816, 26383, 33743, 34159, 40442, 43683, 30, 22723, 38131, 47756, 40958, 379, 18336, 47860, 24914, 25110, 47736, 31218, 30525, 18675, 21553, 45184, 33108, 18675, 23613, 35990, 136, 46030, 29, 50912, 18675, 46359, 35930, 34663, 46035, 47736, 24678, 30212, 47766, 379, 16997, 22391, 41701, 32788, 50735, 47860, 20234, 33108, 47736, 31218, 53794, 30, 38457, 32816, 47860, 20234, 36846, 53794, 19816, 22391, 37103, 41701, 30731, 37641, 33743, 18744, 42683, 21370, 34752, 28475, 33812, 38131, 30, 47266, 48078, 48172, 32788, 47766, 379, 16997, 22391, 19626, 32788, 49896, 33108, 47736, 40942, 45595, 53794, 47725, 34389, 136, 34434, 31857, 47766, 48172, 30, 32788, 50709, 47860, 27214, 37974, 34862, 136, 33108, 50709, 20239, 47860, 37530, 48172, 38064, 33508, 38457, 25570, 48172, 41347, 47736, 49872, 30212, 47736, 30, 49896, 379, 15828, 8979, 26858, 47725, 47736, 37135, 49862, 20405, 34389, 47736, 44668, 33743, 19816, 35152, 136, 37667, 48078, 8979, 51125, 30, 49728, 47736, 50228, 19018, 20375, 18675, 46030, 40163, 30212, 18675, 44533, 38131, 26238, 47899, 19014, 379, 16969, 47736, 43423, 31218, 30, 47725, 33250, 47756, 23728, 29654, 22391, 44544, 20375, 18675, 42421, 48249, 48006, 47736, 42770, 38131, 47756, 51013, 379, 29 ]
[ true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, false, true, false, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, false, true, true, false, true, true, false, true, true, true, true, true, false, true, true, false, true, true, true, false, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, false, false, false, false, true, true, true, false, true, true, true, true, true, false, true, false, true, false, true, true, false, false, true, true, false, false, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, false, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, false, false, false, false, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, true, true, false, true, true, true, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, false, true, false, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, false, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,370
Sketchbook Storyboard Visualization Challenge One of the biggest challenges in service development and digitization is explaining a digital solution that an IT department would like to develop. First you have to identify the problem which most of the time is not an easy task. The challenge becomes bigger if you all ready have a solution implemented in place, but you need to enhance it either visually or user experience. Nevertheless, explaining the solution usually requires bench marking and proving the solution will work by explaining how it will work, and justify the time and money spent on it, which is usually done by powerpoint presentation that Staes the problem sometimes through statistics of companies and dissatisfied clients, as well as time and employee time spent on solving that problem Selection After trying many means, even utilizing consulting companies to build the case for new solutions, that some times requires multiple meetings where the top management requires further analysis and verification on statistics, and deep dive in case of there problems, and sometimes widening the benchmark research. A selection was made that rather than depending on powerpoint presentation and mockups of the solution we will use a sketch storyboard to reflect a real life experience of someone having a challenge and how our digital solution will allow him to benefit from our services, Just a simple real life sketchbook storyboard that you normally buy in bookstores to read and enjoy, simple and easy. Application & Approach We started the process by creating a character that represents service superhero, we named him Raid (means entrepreneur) who will appear on every presentation as the helper, wise, Mr. fix it. The same character will appear on out website as a chatbot agent. The problem will be then expand by two entrepreneur facing the problem, or an entrepreneur visiting a government offices or a bank or service provider. Raid will appear then with his smartphone or tablet to show the customer how to solve his problem easily. We will use actual mockups of how the screens will look like. Multiple scenarios will be designed and tested with our team and focus groups and get their feedback and measure their satisfaction. Once the final draft is reached we got to present it to the top management Insight Getting the approval in a new idea is sometime difficult, first people do not like change from what they are used to, second it may require a special budget that its is nor preferred unless it is a must or a definite and significant benefit is clear. Using regular powerpoint presentation that shows the need, dissatisfaction by customers, and bench mark to other similar entities, while it works sometimes it is not appealing to the top management, let alone normal individuals. Using sketchbook storyboard is visually appearing and creates a novel like environment and anticipation. People will relate to it and will feel energy comfort to participate, rather than graphs and numbers that only a fraction of people will feel easy to participate, after all it is a story. Applying that methodology gain us nice vibes in meetings, put most important a quick meetings and approval. As well as people continue to remember Raid and his solution. So it worked well as a communication tool. While this may not seem to be suitable for boar meetings, our experience showed the opposite, people liked it and find it easier to understand the problem and the solution. We are considering to try using a VR to give it more life.
[ 15869, 16265, 18008, 29, 4800, 29, 12588, 38131, 47736, 21415, 22881, 33108, 44549, 26394, 19816, 26639, 34389, 29179, 18675, 26624, 30, 45464, 47725, 19757, 9136, 26114, 51125, 35385, 48172, 26383, 379, 7694, 51273, 31705, 48172, 32788, 47736, 40942, 50745, 30, 37135, 38131, 47736, 48078, 34389, 37829, 19757, 27719, 47345, 379, 16951, 22869, 21175, 21414, 32816, 51273, 19547, 41981, 31705, 18675, 45464, 30, 33007, 33108, 39964, 136, 22214, 51273, 37530, 48172, 28364, 34434, 27909, 50246, 38457, 49741, 29125, 379, 29, 12210, 136, 29179, 47736, 45464, 49775, 43055, 21289, 36100, 19816, 41361, 47736, 45464, 50840, 30, 51013, 22241, 29179, 32234, 34434, 50840, 51013, 136, 19816, 34694, 47736, 48078, 19816, 37028, 45732, 38255, 34434, 136, 50745, 34389, 49775, 30, 27290, 22241, 40488, 40735, 47725, 16129, 47736, 40942, 45510, 48005, 46073, 38131, 23879, 30, 19816, 27048, 23367, 136, 20375, 50667, 20375, 48078, 19816, 28160, 48078, 45732, 38255, 45489, 47725, 40942, 29, 15538, 29, 2636, 48773, 36019, 36269, 136, 28802, 49796, 24488, 23879, 48172, 22093, 47736, 22605, 30212, 37641, 45471, 136, 30, 47725, 45494, 48105, 43055, 37281, 36361, 50735, 47736, 48283, 35937, 43055, 30676, 19781, 19816, 30, 50012, 38255, 46073, 136, 19816, 25809, 27148, 33108, 22605, 38131, 47819, 40958, 136, 19816, 45510, 50814, 47736, 30, 21292, 43078, 379, 2145, 44395, 50483, 35814, 47725, 41893, 47714, 26132, 38255, 40488, 40735, 30, 19816, 36933, 38131, 47736, 45464, 50560, 50840, 49728, 18675, 45115, 46288, 48172, 43484, 18675, 41989, 35330, 29125, 38131, 30, 45501, 31712, 18675, 22869, 19816, 32234, 38645, 26624, 45464, 50840, 19583, 31962, 48172, 21323, 30525, 38645, 30, 44560, 136, 9979, 18675, 44986, 41989, 35330, 45117, 46288, 47725, 51273, 37813, 22225, 33108, 21733, 48172, 41959, 30, 19816, 28375, 136, 44986, 19816, 27719, 379, 29, 3032, 112, 3056, 29, 18238, 46025, 47736, 40988, 22241, 25117, 18675, 22940, 47725, 42998, 44549, 46831, 136, 50560, 37415, 31962, 14211, 30, 122, 36269, 28494, 125, 50783, 50840, 20031, 38255, 28827, 40735, 20375, 47736, 31847, 136, 50898, 136, 11873, 53959, 34434, 379, 16951, 43922, 30, 22940, 50840, 20031, 38255, 38654, 50607, 20375, 18675, 22988, 19369, 379, 16951, 40942, 50840, 21124, 47797, 29056, 22241, 48876, 30, 28494, 29417, 47736, 40942, 136, 38457, 19757, 28494, 50203, 18675, 31136, 38208, 38457, 18675, 21013, 38457, 30, 44549, 41351, 379, 14211, 50840, 20031, 47797, 50912, 32001, 45270, 38457, 47203, 48172, 44831, 47736, 25413, 32234, 48172, 30, 45480, 32001, 40942, 27711, 379, 18238, 50840, 49728, 19033, 36933, 38131, 32234, 47736, 44214, 50840, 35651, 35385, 379, 30, 11899, 30, 44085, 50840, 21124, 26249, 19816, 47676, 50912, 38645, 47407, 19816, 30126, 31366, 19816, 30966, 47756, 29654, 19816, 30, 36278, 47756, 43980, 379, 12586, 47736, 53925, 27397, 34389, 41937, 50560, 31124, 48172, 40732, 34434, 48172, 47736, 48283, 35937, 29, 9448, 29, 8207, 47736, 20161, 33108, 18675, 37641, 32732, 34389, 45509, 26610, 136, 53949, 39478, 27214, 37829, 35385, 22903, 30525, 50709, 30, 47860, 20234, 49733, 48172, 136, 44298, 34434, 36236, 43043, 18675, 45647, 22077, 47725, 34470, 34389, 37803, 40647, 49398, 34434, 34389, 18675, 37344, 38457, 30, 18675, 26454, 19816, 44947, 21323, 34389, 23321, 379, 17693, 42578, 40488, 40735, 47725, 44847, 47736, 37530, 136, 30, 27043, 22241, 25418, 136, 19816, 21289, 36074, 48172, 38622, 44976, 28475, 136, 50753, 34434, 51057, 45510, 34434, 34389, 30, 37829, 20028, 48172, 47736, 48283, 35937, 136, 35256, 19604, 37805, 33370, 379, 29, 17693, 45117, 46288, 34389, 50246, 20035, 19816, 25115, 18675, 37892, 35385, 28529, 19816, 30, 19940, 379, 13227, 50840, 42672, 48172, 34434, 19816, 50840, 29662, 28320, 23748, 48172, 39197, 136, 41893, 47714, 31223, 30, 19816, 37937, 47725, 38300, 18675, 30398, 38131, 39478, 50840, 29662, 27719, 48172, 39197, 136, 19330, 19547, 34434, 34389, 18675, 46282, 379, 29, 3047, 47725, 36540, 30731, 49717, 37679, 50068, 33108, 36361, 136, 41554, 37135, 33040, 18675, 41695, 36361, 30, 19816, 20161, 379, 3168, 50667, 20375, 39478, 24588, 48172, 42793, 14211, 19816, 32001, 45464, 379, 15931, 34434, 51028, 50667, 20375, 18675, 30, 23847, 48249, 379, 18336, 47927, 36236, 37829, 44350, 48172, 21124, 46765, 30212, 21645, 36361, 136, 38645, 29125, 30, 44838, 47736, 38402, 136, 39478, 35390, 34434, 19816, 53936, 34434, 27709, 48172, 49164, 47736, 40942, 19816, 47736, 45464, 379, 30, 18238, 20234, 24397, 48172, 48769, 49766, 18675, 17788, 48172, 31012, 34434, 37103, 35330, 379, 29 ]
[ true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, false, false, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, false, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,371
Example Reflection – Learning Launch Challenge I am the head of the HR team and I am also responsible for providing skilled personnel to a number of our customers on an outsourced model. One such customer has requirements for a specific software related skill which is not available in the market. The client also had a mindset of getting highly skilled staff and as a practice they were not interested in recruiting junior staff. We were hard pressed to find the people with the relevant skills which were within budget which would make commercial sense for both parties. My company had developed the ability for training junior technical staff and we were already aware of the benefits of adding less experienced but well trained staff to manage costs. Therefore, we were convinced that this approach would also work for the new technology training. We managed to convince the customer that this approach would work and they agreed after we told them that we would take on the cost of training. It had long term implications for us financially if we could convince the customer to be open towards recruiting junior personnel. Selection We used a learning launch to get the customer on board. We ran an advertisement campaign and managed to shortlist about 20 candidates and the customer interviewed. The candidates performed extremely well in the initial interviews and our idea was slowly getting acceptance. We wanted to use a learning launch to try out the idea of Our team has already gone through several design thinking activities/tools, so we are ready to try the learning launch tool. Broadly speaking, the learning launch is an experiment meant to quickly test an idea and prototype. Application During this launch, our focus was on creating a new mindset within the ranks of the customer’s management team and giving them a flavor of broadening their recruitment criteria with a benefit in terms of cost. We also wanted the first batch of recruits to succeed. We planned technical as well as soft skill trainings to make sure that they would succeed in the job. The success of this initiative would give us more revenue and higher margins. This learning launch was a long term (3-6 months). We had periodic reviews to ensure that the trainees were exposed to the customers. To make sure we got the customers commitment, we involved their technical specialists to conduct some of the training programs giving them face time with the potential recruits. Insight Through this initiative we learnt that a period of 3-6 months training is required for the recruits to be fully conversant on the technical aspects. The soft skills training was essential and a critical success factor in getting them selected by the customer. Involving the customer stakeholders in the training process gave them ownership. For the recruits the brand image of the customer and potential learning opportunities in a changing field gave them confidence and motivation in their chosen path. Since this was a pilot launch and we were trying this out in a real environment with specific outcomes, it was critical for us to ensure that the initial batch was a success. We also found out there was one person who was not suitable to continue with the training due to reduced commitment. This also helped us to set a baseline for future recruits. Approach So far through training different batches, we have gained a lot of insights. The initial learning launch was invaluable to make the program a success. This also has open up new opportunities that we did not foresee with the customer. From the time of the initial launch we have successfully increase our footprint with the customer and have seen a potential revenue growth.
[ 7215, 14406, 53794, 10522, 10458, 29, 4800, 39, 8979, 19661, 47736, 31729, 38131, 47736, 8541, 47407, 19816, 8979, 19661, 19626, 43214, 30212, 41356, 45140, 39657, 48172, 18675, 37934, 38131, 30, 38645, 25418, 38255, 19757, 38730, 36940, 379, 12588, 46716, 25413, 31672, 43051, 30212, 18675, 45670, 45411, 30, 42673, 45138, 50745, 34389, 37829, 20774, 33108, 47736, 36082, 379, 16951, 23354, 19626, 31487, 18675, 36706, 38131, 30977, 31946, 45140, 30, 45918, 19816, 20375, 18675, 40517, 47860, 50685, 37829, 34001, 33108, 42289, 34674, 45918, 379, 18238, 50685, 31624, 40761, 48172, 29838, 30, 47736, 39478, 50912, 47736, 42720, 45145, 50745, 50685, 50927, 22077, 50745, 51125, 35884, 23789, 44463, 30212, 30, 21781, 39219, 379, 37, 11933, 23883, 31487, 26386, 47736, 18721, 30212, 48447, 34674, 47454, 45918, 19816, 50560, 50685, 19623, 20830, 38131, 30, 47736, 21313, 38131, 19086, 35244, 29130, 22214, 50667, 48439, 45918, 48172, 35932, 24891, 379, 16986, 136, 50560, 50685, 30, 24713, 47725, 47927, 20129, 51125, 19626, 51013, 30212, 47736, 37641, 47483, 48447, 379, 18238, 35936, 48172, 24712, 30, 47736, 25413, 47725, 47927, 20129, 51125, 51013, 19816, 47860, 19411, 19330, 50560, 48212, 47766, 47725, 50560, 51125, 47257, 38255, 30, 47736, 24883, 38131, 48447, 379, 9685, 31487, 35635, 47632, 33020, 30212, 49717, 29832, 32816, 50560, 24914, 24712, 47736, 25413, 48172, 30, 21124, 38337, 48357, 42289, 34674, 39657, 379, 40, 15538, 37, 18238, 49733, 18675, 35152, 35047, 48172, 30966, 47736, 25413, 38255, 21646, 379, 18238, 41840, 19757, 19227, 22369, 19816, 30, 35936, 48172, 44811, 18744, 1203, 22411, 19816, 47736, 25413, 34134, 379, 16951, 22411, 39540, 30, 29313, 50667, 33108, 47736, 33598, 34141, 19816, 38645, 32732, 50483, 45247, 30977, 18834, 379, 37, 18238, 50441, 48172, 49728, 18675, 35152, 35047, 48172, 48769, 38654, 47736, 32732, 38131, 12716, 47407, 31672, 19623, 31104, 48005, 44609, 30, 26238, 47899, 19014, 537, 48264, 136, 45345, 50560, 20234, 41981, 48172, 48769, 47736, 35152, 35047, 48249, 379, 4096, 45639, 136, 47736, 30, 35152, 35047, 34389, 19757, 29138, 36270, 48172, 41701, 47671, 19757, 32732, 19816, 41316, 379, 38, 3032, 35, 6595, 47927, 35047, 136, 38645, 30126, 50483, 38255, 25117, 18675, 37641, 36706, 50927, 47736, 41862, 38131, 47736, 25413, 53806, 30, 35937, 47407, 19816, 31022, 47766, 18675, 29970, 38131, 22003, 47756, 42290, 25192, 50912, 18675, 21309, 33108, 30, 47646, 38131, 24883, 379, 18238, 19626, 50441, 47736, 29894, 21098, 38131, 42292, 48172, 46689, 379, 18238, 40002, 47454, 20375, 50667, 20375, 45403, 30, 45138, 48449, 48172, 35884, 46908, 47725, 47860, 51125, 46689, 33108, 47736, 34563, 379, 16951, 46695, 38131, 47927, 33609, 51125, 31012, 30, 49717, 37103, 43399, 19816, 31935, 36068, 379, 37, 17019, 35152, 35047, 50483, 18675, 35635, 47632, 122, 1411, 143, 1829, 37069, 125, 379, 18238, 31487, 39560, 43419, 48172, 28432, 47725, 47736, 48441, 30, 50685, 29231, 48172, 47736, 25418, 379, 17108, 35884, 46908, 50560, 31124, 47736, 25418, 23806, 136, 50560, 34319, 47756, 30, 47454, 45655, 48172, 24206, 45494, 38131, 47736, 48447, 41127, 31022, 47766, 29388, 48078, 50912, 47736, 40442, 30, 42292, 379, 43, 9448, 29, 17040, 47927, 33609, 50560, 35160, 47725, 18675, 39558, 38131, 1411, 143, 1829, 37069, 48447, 34389, 43046, 30212, 47736, 42292, 48172, 21124, 30, 30610, 24677, 38255, 47736, 47454, 20406, 379, 16951, 45403, 45145, 48447, 50483, 28686, 19816, 18675, 25202, 46695, 30, 29425, 33108, 30977, 47766, 44393, 22241, 47736, 25413, 379, 9628, 47736, 25413, 45960, 33108, 47736, 48447, 30, 40988, 30838, 47766, 38915, 379, 7788, 47736, 42292, 47736, 21875, 32871, 38131, 47736, 25413, 19816, 40442, 35152, 30, 38395, 33108, 18675, 22918, 29753, 30838, 47766, 24234, 19816, 37165, 33108, 47756, 23130, 39293, 379, 35, 15828, 47927, 50483, 18675, 39892, 35047, 19816, 50560, 50685, 48773, 47927, 38654, 33108, 18675, 41989, 28529, 50912, 45670, 38666, 136, 34434, 30, 50483, 25202, 30212, 49717, 48172, 28432, 47725, 47736, 33598, 21098, 50483, 18675, 46695, 379, 18238, 19626, 30367, 38654, 47819, 50483, 38275, 39620, 30, 50783, 50483, 37829, 46765, 48172, 24588, 50912, 47736, 48447, 27559, 48172, 42375, 23806, 379, 17019, 19626, 31845, 49717, 48172, 30, 44581, 18675, 21080, 30212, 30702, 42292, 379, 40, 3056, 37, 15931, 29526, 48005, 48447, 26571, 21099, 136, 50560, 31705, 30733, 18675, 35689, 38131, 33743, 379, 16951, 33598, 35152, 35047, 50483, 30, 34236, 48172, 35884, 47736, 41114, 18675, 46695, 379, 17019, 19626, 31672, 38337, 49616, 37641, 38395, 47725, 50560, 26531, 37829, 30, 30252, 50912, 47736, 25413, 379, 7913, 47736, 48078, 38131, 47736, 33598, 35047, 50560, 31705, 46700, 33259, 38645, 30, 30208, 50912, 47736, 25413, 19816, 31705, 44357, 18675, 40442, 43399, 31378, 379, 29 ]
[ true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, false, false, false, true, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, false, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,374
My company provides school scheduling software for middle and high schools who use the web based program to schedule students into courses with teachers for each school year. This re- quires taking thousands of individual course requests for students, setting the parameters of the school day (such as rooms, teachers, sections) and so forth and attempting to fit each individual course request so that each student has a complete schedule. It is one of the most essential processes for schools that often has bunches of complicating factors. It can be long and tedious despite the best scheduling software based upon the variable factors of the user. Our cus- tomers, the school administrators, trust us to provide a program without glitches as that can cause severe issue like holding up the start of their school year , students missing graduation requirements, teacher union issues and more. Past feedback from current customers had identified a feature that we needed to add that would allow a regular education teacher to share students with a special education teacher and com- bine the number of students to fit what would normally be one section/class size. We had been aware during the building of the original BETA program (and during the initial user trials) that this feature would be needed. We had hoped our coding and development would be further along before we had to add the feature though. With complicated software coding, adding a feature without proper planning and testing can upset the apple cart and cause unwanted errors across other essential program functions. An additional challenge was that there was not consensus across the internal team (customer support, development, user experience and the CEO) on how, when, and with what initial customer to implement this feature, yet the demand was con- tinuing to pressure us. We needed to act quickly, but with an implementation plan that would not cause errors in the program and risk losing customer trust. Since we were beyond incubation of an idea to solve this issue and felt that one of the previously identified solutions was likely to be successful, we felt that Learning Launch would be our best tool. After much internal collaboration and discus- sion , we felt we had strong intuition into the solution, but were missing the most important part. We needed customer use and feedback on success or failure. One of the most important take aways from this course for he has been when implementing a new idea to “fail fast and cheap”. In this instance that meant applying minimal resources to the coding of the new feature, getting out quickly in a Learning Launch setting, while having protocols for immediate testing and feed- back all without disrupting the customers work flow and our daily business operations. Previous- ly, we had always called these types on implementations a “pilot”. After taking this course, I en- couraged our team to transition our thinking to that of a Learning Launch. The greatest shift in this change came in our realization that in implementing this feature, our goal was to be specific about what we wanted to learn and what we wanted the client to learn. This helped us formulate specific, measurable goals for our Learning Launch. The goals were, the length and extent of client training required for the new feature, the ease of use within the workflow or the program, the extent of accuracy or error in the desired result, eliminating bugs to other program functions, and customer needs and satisfaction with the end result. In order to implement our Learning Launch it made the most sense to choose a small to medium size customer who had the specific need of combining regular and special education teachers in one course section. The New York City High Schools had an abundance of this issue so we chose one of our longest running customers with which we had a great relationship and history. In order to succeed (or fail) quickly we needed to implement the new feature in a safe environ- ment for the client, meaning to begin the Learn Launch at a non-essential season when any is- sues would not delay their start of school. In order to do this, we created a “sand-box” replica of the schools real data to mimic the scenario as it would have occurred in the previous scheduling cycle. In the fall, the customer success department trained the school administrators on the new features, then set them free to use it for the intended task with their “practice” data. The result was a much improved learning process for us and the customer, but not without glitches. Despite the development and customer success teams best efforts to “predict” the needs of the customer, there were items not covered in the training and documents support we provided. So, they had to reach out to the customer success team by phone for direction, which we hoped would not happen. Shortly after the customer completed their task with the customer, a survey was sent out to gather details on the items we had hoped to measure at the onset of the launch. Without going into too much detail on each item, we learned that overall the comple- tion of the task was satisfactory, but the usability and work flow for the customer wasn’t as seamless as we had hoped. Along with that, the questions we asked in the follow-up survey weren’t on target with the customers most valuable feedback. Which was that the new functions we implemented would operate much better in a different part of the programs workflow. That was super valuable, but “an additional item” they added on the survey themselves. We eventu- ally implemented to new program features, but the Learning Launch was a huge advancement forward for us as to how we would approach future feature additions. There was a larger lesson for our group to be learned that is much in line with the course. At the onset, e focused too much on our “predicted” thoughts on the customers needs instead of spending more time before the Learning Launch on watching, observing the customers daily life and approach the task in a way that was most valuable to them. This provided us insight that there are probably many more places within the use of our program where we need to study more in depth their workflow and whats most important to them. We vowed to do this in the fu- ture before any new feature launches. Subsequently, the customer support team began to spend more time on site with the customer on a regular basis for the purpose of gathering data and information through observation and conversations on their largest needs they foresaw in the future.Previously we had done this with on-line, impersonal surveys. In the future we decided that the idea of the Learning Launch to test the new feature was a great one and provided much value for us. But, we needed to first view the behavior and the workflow of the customer, get their feedback and build the feature with that information in mind first, instead of “predicting” what they would need and the best way to measure the success. This lesson is in line with much of what is taught in this course around being customer centric and understanding whats most important to them as a company.
[ 11933, 23883, 41353, 44129, 44110, 45411, 30212, 36619, 19816, 31933, 44137, 50783, 49728, 47736, 50589, 30, 21077, 41114, 48172, 44103, 46486, 34159, 24996, 50912, 47399, 30212, 27669, 44129, 51241, 379, 17019, 41928, 41714, 47266, 47968, 38131, 33357, 24986, 43041, 30212, 46486, 136, 44587, 47736, 39132, 38131, 47736, 30, 44129, 25606, 122, 46716, 20375, 43681, 136, 47399, 136, 44316, 125, 19816, 45345, 30331, 19816, 20596, 48172, 53954, 27669, 33357, 30, 24986, 43034, 45345, 47725, 27669, 46481, 31672, 18675, 23985, 44103, 379, 9685, 34389, 38275, 38131, 47736, 37135, 28686, 30, 40997, 30212, 44137, 47725, 38198, 31672, 22137, 38131, 24011, 29430, 379, 9685, 22391, 21124, 35635, 19816, 47497, 30, 26286, 47736, 21345, 44110, 45411, 21077, 49661, 47736, 49895, 29430, 38131, 47736, 49741, 379, 12716, 25397, 48228, 136, 47736, 44129, 19153, 136, 30, 48751, 49717, 48172, 41347, 18675, 41114, 50933, 31045, 30, 20375, 47725, 22391, 30, 22717, 44611, 34419, 35385, 32052, 49616, 47736, 46021, 38131, 47756, 44129, 51241, 136, 46486, 36846, 31170, 30, 43051, 136, 47396, 49349, 34424, 19816, 37103, 379, 29, 13145, 29654, 30525, 25372, 25418, 31487, 32794, 18675, 29636, 47725, 50560, 37534, 48172, 19075, 47725, 51125, 30, 19583, 18675, 42578, 27818, 47396, 48172, 44664, 46486, 50912, 18675, 45647, 27818, 47396, 19816, 23713, 21444, 47736, 37934, 38131, 46486, 48172, 53954, 50709, 51125, 37813, 21124, 38275, 44313, 537, 23276, 45089, 379, 18238, 31487, 21197, 30, 20830, 27594, 47736, 22098, 38131, 47736, 38561, 3453, 41114, 122, 19816, 27594, 47736, 33598, 49741, 48637, 125, 47725, 47927, 30, 29636, 51125, 21124, 37534, 379, 18238, 31487, 32148, 38645, 23535, 19816, 26394, 51125, 21124, 30676, 19605, 30, 21207, 50560, 31487, 48172, 19075, 47736, 29636, 47954, 379, 18402, 24009, 45411, 23535, 136, 19086, 18675, 29636, 30, 50933, 41223, 40006, 19816, 47687, 22391, 49672, 47736, 20052, 22581, 19816, 22717, 49599, 28637, 18987, 30, 38622, 28686, 41114, 30630, 379, 2872, 19089, 22869, 50483, 47725, 47819, 50483, 37829, 24366, 30, 18987, 47736, 34049, 47407, 122, 25413, 46883, 136, 26394, 136, 49741, 29125, 19816, 47736, 4267, 125, 38255, 30, 32234, 136, 50730, 136, 19816, 50912, 50709, 33598, 25413, 48172, 33001, 47927, 29636, 136, 51259, 47736, 26002, 50483, 24096, 48134, 48172, 40765, 49717, 379, 29, 18238, 37534, 48172, 18989, 41701, 136, 22214, 50912, 19757, 33003, 39986, 47725, 51125, 37829, 22717, 28637, 33108, 47736, 30, 41114, 19816, 43573, 35684, 25413, 48751, 379, 15828, 50560, 50685, 21377, 33281, 38131, 19757, 32732, 48172, 45480, 30, 47927, 34419, 19816, 29680, 47725, 38275, 38131, 47736, 40817, 32794, 45471, 50483, 35393, 48172, 21124, 46699, 136, 50560, 30, 29680, 47725, 10522, 10458, 51125, 21124, 38645, 21345, 48249, 379, 2636, 37235, 34049, 23610, 19816, 26884, 45045, 136, 50560, 29680, 50560, 31487, 46444, 34217, 34159, 47736, 45464, 136, 22214, 50685, 36846, 47736, 37135, 33040, 39173, 379, 30, 18238, 37534, 25413, 49728, 19816, 29654, 38255, 46695, 38457, 29452, 379, 12588, 38131, 47736, 37135, 33040, 47257, 30, 20834, 30525, 47927, 24986, 30212, 31726, 31672, 21197, 50730, 33012, 18675, 37641, 32732, 48172, 53810, 29445, 29558, 19816, 22997, 53811, 379, 30, 9285, 47927, 33804, 47725, 36270, 20085, 36727, 43177, 48172, 47736, 23535, 38131, 47736, 37641, 29636, 136, 30977, 30, 38654, 41701, 33108, 18675, 10522, 10458, 44587, 136, 50753, 31712, 41308, 30212, 32913, 47687, 19816, 29652, 20893, 19547, 50933, 27034, 47736, 25418, 51013, 53977, 19816, 38645, 25519, 22188, 38366, 379, 13684, 35781, 136, 50560, 31487, 19657, 22338, 47848, 48889, 38255, 33005, 18675, 53810, 39892, 53811, 379, 2636, 47266, 47927, 24986, 136, 8979, 28195, 24981, 38645, 47407, 48172, 48508, 38645, 47899, 48172, 47725, 38131, 18675, 10522, 10458, 379, 16951, 31273, 44735, 33108, 30, 47927, 22903, 22364, 33108, 38645, 42014, 47725, 33108, 33012, 47927, 29636, 136, 38645, 31082, 50483, 48172, 21124, 45685, 30, 18744, 50709, 50560, 50441, 48172, 35145, 19816, 50709, 50560, 50441, 47736, 23354, 48172, 35145, 379, 17019, 31845, 49717, 30323, 30, 45685, 136, 36275, 31085, 30212, 38645, 10522, 10458, 379, 16951, 31085, 50685, 136, 47736, 35228, 19816, 29267, 38131, 30, 23354, 48447, 43046, 30212, 47736, 37641, 29636, 136, 47736, 27704, 38131, 49728, 50927, 47736, 51090, 38457, 47736, 41114, 136, 30, 47736, 29267, 38131, 18919, 38457, 28635, 33108, 47736, 26269, 43267, 136, 28000, 22092, 48172, 38622, 41114, 30630, 136, 30, 19816, 25413, 37546, 19816, 43980, 50912, 47736, 28263, 43267, 379, 29, 9285, 38484, 48172, 33001, 38645, 10522, 10458, 34434, 35814, 47736, 37135, 44463, 48172, 23110, 18675, 45258, 48172, 36346, 30, 45089, 25413, 50783, 31487, 47736, 45685, 37530, 38131, 23731, 42578, 19816, 45647, 27818, 47399, 33108, 30, 38275, 24986, 44313, 379, 16951, 12213, 18574, 5016, 8782, 15413, 31487, 19757, 18787, 38131, 47927, 34419, 45345, 50560, 30, 23128, 38275, 38131, 38645, 35642, 43794, 25418, 50912, 50745, 50560, 31487, 18675, 31269, 42682, 19816, 32014, 379, 30, 9285, 38484, 48172, 46689, 122, 38457, 29445, 125, 41701, 50560, 37534, 48172, 33001, 47736, 37641, 29636, 33108, 18675, 43859, 28525, 36427, 30212, 47736, 23354, 136, 36259, 48172, 21216, 47736, 10514, 10458, 20542, 18675, 37759, 143, 28686, 44280, 50730, 19973, 34390, 46728, 51125, 37829, 25927, 47756, 46021, 38131, 44129, 379, 9285, 38484, 48172, 27214, 47927, 136, 50560, 25112, 18675, 53810, 43932, 143, 21822, 53811, 42947, 38131, 29, 47736, 44137, 41989, 25570, 48172, 36683, 47736, 44081, 20375, 34434, 51125, 31705, 38098, 33108, 47736, 40816, 44110, 30, 25479, 379, 30, 9285, 47736, 29477, 136, 47736, 25413, 46695, 26114, 48439, 47736, 44129, 19153, 38255, 47736, 30, 37641, 29640, 136, 47797, 44581, 47766, 30446, 48172, 49728, 34434, 30212, 47736, 33918, 47345, 50912, 47756, 53810, 40517, 53811, 25570, 379, 29, 16951, 43267, 50483, 18675, 37235, 33083, 35152, 40988, 30212, 49717, 19816, 47736, 25413, 136, 22214, 37829, 50933, 30, 31045, 379, 6215, 47736, 26394, 19816, 25413, 46695, 47422, 21345, 27878, 48172, 53810, 40610, 53811, 47736, 30, 37546, 38131, 47736, 25413, 136, 47819, 50685, 34450, 37829, 25024, 33108, 47736, 48447, 19816, 27239, 46883, 50560, 30, 41348, 379, 15931, 136, 47860, 31487, 48172, 41932, 38654, 48172, 47736, 25413, 46695, 47407, 22241, 39771, 30212, 26714, 136, 50745, 30, 50560, 32148, 51125, 37829, 31601, 379, 15750, 19330, 47736, 25413, 23986, 47756, 47345, 50912, 47736, 25413, 136, 30, 18675, 46955, 50483, 44491, 38654, 48172, 30825, 26317, 38255, 47736, 34450, 50560, 31487, 32148, 48172, 36278, 20542, 47736, 38305, 38131, 30, 47736, 35047, 379, 18406, 31096, 34159, 48243, 37235, 26312, 38255, 27669, 34448, 136, 50560, 35147, 47725, 38763, 47736, 23976, 48136, 38131, 47736, 47345, 50483, 43983, 136, 22214, 47736, 49721, 19816, 51013, 53977, 30212, 47736, 25413, 50483, 37974, 20375, 30, 44268, 20375, 50560, 31487, 32148, 379, 2798, 50912, 47725, 136, 47736, 41678, 50560, 20396, 33108, 47736, 30156, 143, 49616, 46955, 30, 50685, 37974, 38255, 47330, 50912, 47736, 25418, 37135, 49862, 29654, 379, 18333, 50483, 47725, 47736, 37641, 30630, 30, 50560, 33007, 51125, 38356, 37235, 21361, 33108, 18675, 26571, 39173, 38131, 47736, 41127, 51090, 379, 16946, 30, 50483, 46820, 49862, 136, 22214, 53810, 19757, 19089, 34448, 53811, 47860, 19079, 38255, 47736, 46955, 47794, 379, 18238, 28814, 19599, 33007, 48172, 37641, 41114, 29640, 136, 22214, 47736, 10522, 10458, 50483, 18675, 32530, 19204, 30, 30349, 30212, 49717, 20375, 48172, 32234, 50560, 51125, 20129, 30702, 29636, 19091, 379, 29, 16981, 50483, 18675, 35007, 35250, 30212, 38645, 31358, 48172, 21124, 35147, 47725, 34389, 37235, 33108, 35424, 50912, 47736, 24986, 379, 3248, 47736, 30, 38305, 136, 27638, 30129, 48243, 37235, 38255, 38645, 53810, 40614, 53811, 47963, 38255, 47736, 25418, 37546, 33812, 38131, 30, 45729, 37103, 48078, 21207, 47736, 10522, 10458, 38255, 50519, 136, 38047, 47736, 25418, 25519, 35330, 30, 19816, 20129, 47736, 47345, 33108, 18675, 50549, 47725, 50483, 37135, 49862, 48172, 47766, 379, 17019, 41348, 49717, 33738, 47725, 30, 47819, 20234, 40931, 36019, 37103, 39972, 50927, 47736, 49728, 38131, 38645, 41114, 50735, 50560, 37530, 48172, 46496, 30, 37103, 33108, 26179, 47756, 51090, 19816, 50709, 43819, 37135, 33040, 48172, 47766, 379, 18238, 50355, 48172, 27214, 47927, 33108, 47736, 30579, 48819, 21207, 19973, 37641, 29636, 35055, 379, 16368, 136, 47736, 25413, 46883, 47407, 21213, 48172, 30, 45727, 37103, 48078, 38255, 45054, 50912, 47736, 25413, 38255, 18675, 42578, 21093, 30212, 47736, 41525, 38131, 30828, 25570, 30, 19816, 33508, 48005, 38038, 19816, 24683, 38255, 47756, 35008, 37546, 47860, 30251, 33108, 30, 47736, 30702, 379, 13685, 50560, 31487, 27290, 47927, 50912, 38255, 143, 35424, 136, 32992, 46962, 379, 29, 9285, 47736, 30702, 50560, 25713, 47725, 47736, 32732, 38131, 47736, 10522, 10458, 48172, 47671, 47736, 37641, 29636, 50483, 18675, 30, 31269, 38275, 19816, 41348, 37235, 49868, 30212, 49717, 379, 4187, 136, 50560, 37534, 48172, 53949, 50111, 47736, 21232, 19816, 47736, 30, 51090, 38131, 47736, 25413, 136, 30966, 47756, 29654, 19816, 22093, 47736, 29636, 50912, 47725, 33508, 33108, 36689, 30, 53949, 136, 33812, 38131, 53810, 40615, 53811, 50709, 47860, 51125, 37530, 19816, 47736, 21345, 50549, 48172, 36278, 47736, 46695, 379, 30, 17019, 35250, 34389, 33108, 35424, 50912, 37235, 38131, 50709, 34389, 47373, 33108, 47927, 24986, 20290, 21246, 25413, 22804, 30, 19816, 49169, 50709, 43819, 37135, 33040, 48172, 47766, 20375, 18675, 23883, 379, 29 ]
[ true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, false, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, false, true, false, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, false, true, false, true, true, true, true, true, false, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, false, false, false, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, false, false, true, true, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, false, true, true, false, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, false, false, false, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,377
Effective workflow management within an Ed-Tech company Challenge: Being a member of an online marketing department in an Education technology company and my/our challenge is to improve the workflow (activities and projects) within the department in order to increase sales in the online channel and to spend marketing budgets on the right campaigns. The project scope includes the online marketing department composed of three employees, as well as the larger Business Development department, with whom we work closely. The project is limited to internal resources (i.e., budget and employee time). The project should not exceed 30 business days and the solution should include an even distribution of working hours amongst the team members. We will focus on trying to uncover what our team members, as well as key stakeholders within the larger marketing department and BD department, consider to be ineffective or problematic with regard to the workflow. Selection: Our team has already gone through several design thinking activities/tools, so we are ready to try the learning launch tool. Broadly speaking, the learning launch is an experiment meant to quickly and cheaply test an idea. Application: Using the learning launch tool, we wanted to see if we could structure our tasks, projects, and processes to adapt the methods of Scrum project management for our work (e.g., time boxed, daily, specific meetings, reviews, etc.) to effectively perform our tasks and be more agile. This tested our assumption that the structure and execution were the main causes of our workflow challenge. Our team went through a two-day training with a Scrum project management coach. Next, we went through two workshops to structure our tasks and processes in a more agile way. These two sessions occurred within in a three-week timeframe. We expected to produce a document with a clear description of our new, more agile processes/workflow. For our second learning launch, we focused on gaining clarity about our tasks and priorities. This tested our assumption that our prioritization of tasks was the main cause of our workflow challenge. Our team completed an anonymous survey. Additionally, five key stakeholders from the larger marketing department and BD department also completed an anonymous survey. The surveys included questions about our new, proposed process, understanding the process and the prioritization of tasks, and feelings about the change, and were conducted within a one-week timeframe. Insight: By applying the learning launch tool, our team identified our assumptions and designed launches to test these assumptions. Additionally, we thought through anticipated results, expecting to find that a more agile approach would improve our workflow, and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and process. Our actual results were slightly different from what we anticipated: while our team was open to the prioritization of tasks and process, the key stakeholders in the larger marketing department and BD department expressed some concerns. Moving forward, our team will review this insight and incorporate it into future launch designs. The ongoing incorporation of insight is particularly important at this stage. Approach: Given that our team has already gone through several design thinking activities/tools and are at this stage in the timeline, the learning launch is the appropriate tool. As previously mentioned, our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs. Future launch designs should reflect insight gained, progress made, and come closer to a compelling solution to the problems we face.
[ 6832, 51035, 35937, 50927, 19757, 6795, 143, 16828, 23883, 29, 4800, 2131, 29, 3719, 18675, 36384, 38131, 19757, 38299, 36093, 26114, 33108, 19757, 6823, 47483, 23883, 19816, 37366, 537, 38645, 30, 22869, 34389, 48172, 33082, 47736, 51035, 122, 19014, 19816, 41156, 125, 50927, 47736, 26114, 33108, 38484, 48172, 33259, 30, 43891, 33108, 47736, 38299, 22920, 19816, 48172, 45727, 36093, 22083, 38255, 47736, 43539, 22374, 379, 16951, 41145, 44165, 30, 33199, 47736, 38299, 36093, 26114, 24029, 38131, 47983, 28161, 136, 20375, 50667, 20375, 47736, 35007, 4179, 30, 6239, 26114, 136, 50912, 50797, 50560, 51013, 23423, 379, 16951, 41145, 34389, 35416, 48172, 34049, 43177, 122, 32681, 136, 30, 22077, 19816, 28160, 48078, 125, 379, 16951, 41145, 44820, 37829, 28910, 1485, 22188, 25612, 19816, 47736, 45464, 44820, 30, 33197, 19757, 28802, 27124, 38131, 51043, 32217, 19730, 47736, 47407, 36387, 379, 18238, 50840, 30126, 38255, 48773, 48172, 30, 49078, 50709, 38645, 47407, 36387, 136, 20375, 50667, 20375, 34752, 45960, 50927, 47736, 35007, 36093, 26114, 30, 19816, 3435, 26114, 136, 24386, 48172, 21124, 33405, 38457, 40952, 50912, 42533, 48172, 47736, 51035, 379, 29, 15538, 2131, 29, 12716, 47407, 31672, 19623, 31104, 48005, 44609, 26238, 47899, 19014, 537, 48264, 136, 45345, 50560, 20234, 41981, 48172, 48769, 47736, 30, 35152, 35047, 48249, 379, 4096, 45639, 136, 47736, 35152, 35047, 34389, 19757, 29138, 36270, 48172, 41701, 19816, 30, 23001, 47671, 19757, 32732, 379, 29, 3032, 2131, 29, 17693, 47736, 35152, 35047, 48249, 136, 50560, 50441, 48172, 44335, 32816, 50560, 24914, 46458, 38645, 47352, 136, 41156, 136, 19816, 40997, 30, 48172, 19059, 47736, 36542, 38131, 15457, 41145, 35937, 30212, 38645, 51013, 122, 27645, 136, 48078, 21823, 136, 25519, 136, 45670, 30, 36361, 136, 43419, 136, 28719, 379, 125, 48172, 27851, 39532, 38645, 47352, 19816, 21124, 37103, 19393, 379, 17019, 47676, 38645, 20507, 30, 47725, 47736, 46458, 19816, 28980, 50685, 47736, 35856, 22723, 38131, 38645, 51035, 22869, 379, 12716, 47407, 50683, 30, 48005, 18675, 48876, 143, 25606, 48447, 50912, 18675, 15457, 41145, 35937, 23485, 379, 12225, 136, 50560, 50683, 48005, 48876, 30, 51068, 48172, 46458, 38645, 47352, 19816, 40997, 33108, 18675, 37103, 19393, 50549, 379, 16992, 48876, 44579, 38098, 50927, 30, 33108, 18675, 47983, 143, 50624, 48089, 379, 18238, 29087, 48172, 41036, 18675, 27230, 50912, 18675, 23321, 26215, 38131, 38645, 37641, 136, 30, 37103, 19393, 40997, 537, 51035, 379, 7788, 38645, 44298, 35152, 35047, 136, 50560, 30129, 38255, 30737, 23269, 18744, 38645, 30, 47352, 19816, 40885, 379, 17019, 47676, 38645, 20507, 47725, 38645, 40891, 38131, 47352, 50483, 47736, 35856, 22717, 38131, 38645, 30, 51035, 22869, 379, 12716, 47407, 23986, 19757, 19902, 46955, 379, 2535, 136, 29924, 34752, 45960, 30525, 30, 47736, 35007, 36093, 26114, 19816, 3435, 26114, 19626, 23986, 19757, 19902, 46955, 379, 16951, 46962, 30, 33198, 41678, 18744, 38645, 37641, 136, 41241, 40988, 136, 49169, 47736, 40988, 19816, 47736, 40891, 30, 38131, 47352, 136, 19816, 29664, 18744, 47736, 22903, 136, 19816, 50685, 24207, 50927, 18675, 38275, 143, 50624, 48089, 379, 29, 9448, 2131, 29, 4197, 20085, 47736, 35152, 35047, 48249, 136, 38645, 47407, 32783, 38645, 20509, 19816, 26249, 35055, 48172, 47671, 30, 47848, 20509, 379, 2535, 136, 50560, 47956, 48005, 19937, 43272, 136, 29089, 48172, 29838, 47725, 18675, 37103, 30, 19393, 20129, 51125, 33082, 38645, 51035, 136, 19816, 47725, 21781, 38645, 47407, 19816, 47736, 34752, 45960, 51125, 21124, 30, 29463, 38337, 48172, 47736, 37641, 40891, 38131, 47352, 19816, 40988, 379, 12716, 19033, 43272, 50685, 45214, 26571, 30525, 30, 50709, 50560, 19937, 2131, 50753, 38645, 47407, 50483, 38337, 48172, 47736, 40891, 38131, 47352, 19816, 40988, 136, 47736, 34752, 29, 45960, 33108, 47736, 35007, 36093, 26114, 19816, 3435, 26114, 29243, 45494, 24143, 379, 11867, 30, 30349, 136, 38645, 47407, 50840, 43413, 47927, 33738, 19816, 33248, 34434, 34159, 30702, 35047, 26257, 379, 16951, 38294, 30, 33252, 38131, 33738, 34389, 39217, 33040, 20542, 47927, 45924, 379, 29, 3056, 2131, 29, 8246, 47725, 38645, 47407, 31672, 19623, 31104, 48005, 44609, 26238, 47899, 19014, 537, 48264, 19816, 20234, 20542, 47927, 30, 45924, 33108, 47736, 48096, 136, 47736, 35152, 35047, 34389, 47736, 20154, 48249, 379, 3168, 40817, 36440, 136, 38645, 47407, 30, 37546, 48172, 43413, 47736, 33738, 30733, 30525, 38645, 29894, 48876, 35055, 19816, 33248, 47927, 33738, 34159, 30702, 30, 35047, 26257, 379, 7966, 35047, 26257, 44820, 42451, 33738, 30733, 136, 41129, 35814, 136, 19816, 23735, 23425, 48172, 18675, 30, 23923, 45464, 48172, 47736, 40958, 50560, 29388, 379, 29 ]
[ true, true, true, true, true, false, false, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, false, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, false, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, false, false, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, false, true, false, true, true, false, false, true, false, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, false, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, false, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, false, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, false, false, false, false, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, false, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,378
INSIGHTS TREE – Learning Launch Challenge I belong to the data analytics team for my organization and was involved in one of the projects for one our clients to identify the insights related to Finance data of the organization. The main scope included identifying why certain sectors, services, technologies , regions and countries are not performing with respect to the overall revenue , cost , gross profit & gross margin so that business can take necessary actions to avoid these misses .The main stakeholder involved was the CFO of the organization for whom the insights were really important to take financial decisions month-on-month. The ask from him was to create an UI so that he can use this and just by clicking on the insights and the main insights should be highlighted to him. Selection Our team went through multiple rounds of discussions to find out what should be suitable way to put the outputs and finance people are mostly comfortable with numbers. We use the technique of Learning launch to create an interactive UI with numbers on a small data set which can behave as a prototype to show how the solution works and also the stakeholders would get a sense of how the solution would eventually look like. Application For the first learning launch, we took a small data set with couple of metrics like revenue and cost and created the solution keeping into account the hierarchy at which the business wanted to see the data. Let us start with revenue, for revenue we had the overall revenue numbers, Under the overall revenue numbers, we had sectors in which revenue was divided. Under each sector we had multiple services and again under each service we had multiple technologies, under each technology we had multiple regions and finally under each region we had multiple countries. The user was given an option to choose the no of insights he wanted to see at each level. Also, he was given an option to choose between metrics which he wanted to see and compare against another metric. Another feature given to the user was to change the hierarchy based on his convenience. The prototype was given 5 finance stakeholders to take their feedback on the same. After getting the respective feedbacks, changes were incorporated and were applied to the prototype. Finally, after all the feedbacks were incorporated the prototype was presented to the CFO for hid final feedback. Insights By applying the learning launch tool with revenue and cost numbers, we were able to find out insights which were important for the business to take actions. The insights clearly showed why revenue and cost were impacted at each level, the solution was able to find out the most important insights. These insights were compared against the manual way of insights creation which they followed earlier. On comparison, almost 90% of all-important insights matched with the client insights. The remaining 10% were take an area of improvement which would be take up once we start a full-scale work and enhancement on the solution. Approach Given that our team has already gone through several design thinking activities/tools and are at this stage in the timeline, the learning launch is the appropriate tool. As previously mentioned, our team needs to review the insight gained from our first launche and incorporate this insight into future launch designs. Future launch designs should reflect insight gained, progress made, and come closer to a compelling solution ready for full rollout.
[ 9079, 16698, 53794, 10522, 10458, 29, 4800, 29, 8979, 21273, 48172, 47736, 25570, 19790, 47407, 30212, 37366, 38527, 19816, 50483, 34319, 33108, 38275, 38131, 47736, 41156, 30212, 38275, 30, 38645, 23367, 48172, 32788, 47736, 33743, 42673, 48172, 7661, 25570, 38131, 47736, 38527, 379, 16951, 35856, 44165, 33198, 33, 32789, 50802, 22824, 44318, 136, 44560, 136, 47478, 136, 42552, 19816, 24966, 20234, 37829, 39543, 50912, 30, 43181, 48172, 47736, 38763, 43399, 136, 24883, 136, 31342, 41098, 112, 31342, 36062, 45345, 47725, 22188, 22391, 47257, 37518, 30, 18997, 48172, 20806, 47848, 36845, 471, 35856, 45957, 34319, 50483, 47736, 4272, 38131, 47736, 38527, 30212, 50797, 30, 47736, 33743, 50685, 42023, 33040, 48172, 47257, 29831, 25727, 37065, 143, 38255, 143, 37065, 379, 16951, 20394, 30525, 31962, 50483, 48172, 30, 25110, 19757, 17428, 45345, 47725, 31726, 22391, 49728, 47927, 19816, 34686, 22241, 23351, 38255, 47736, 33743, 19816, 47736, 35856, 33743, 44820, 21124, 30, 31942, 48172, 31962, 379, 29, 15538, 29, 12716, 47407, 50683, 48005, 37281, 43723, 38131, 26891, 48172, 29838, 38654, 50709, 44820, 21124, 46765, 50549, 48172, 41554, 30, 47736, 38714, 19816, 29827, 39478, 20234, 37137, 23750, 50912, 37937, 379, 18238, 49728, 47736, 47464, 38131, 30, 10522, 35047, 48172, 25110, 19757, 33956, 17428, 50912, 37937, 38255, 18675, 45258, 25570, 44581, 50745, 22391, 21228, 20375, 18675, 30, 41316, 48172, 44831, 32234, 47736, 45464, 51057, 19816, 19626, 47736, 45960, 51125, 30966, 18675, 44463, 38131, 32234, 47736, 30, 45464, 51125, 28817, 35651, 35385, 379, 29, 3032, 29, 7788, 47736, 29894, 35152, 35047, 136, 50560, 48246, 18675, 45258, 25570, 44581, 50912, 24973, 38131, 36559, 35385, 43399, 19816, 24883, 19816, 30, 25112, 47736, 45464, 34735, 34159, 18891, 47736, 31931, 20542, 50745, 47736, 22188, 50441, 48172, 44335, 47736, 25570, 379, 10592, 30, 49717, 46021, 50912, 43399, 136, 30212, 43399, 50560, 31487, 47736, 38763, 43399, 37937, 136, 17553, 47736, 38763, 43399, 30, 37937, 136, 50560, 31487, 44318, 33108, 50745, 43399, 50483, 27180, 379, 17553, 27669, 44317, 50560, 31487, 37281, 44560, 19816, 30, 19349, 49091, 27669, 44549, 50560, 31487, 37281, 47478, 136, 49091, 27669, 47483, 50560, 31487, 37281, 42552, 30, 19816, 29824, 49091, 27669, 42547, 50560, 31487, 37281, 24966, 379, 16951, 49741, 50483, 31016, 19757, 38441, 48172, 23110, 47736, 37724, 30, 38131, 33743, 31726, 50441, 48172, 44335, 20542, 27669, 35268, 379, 30, 2807, 136, 31726, 50483, 31016, 19757, 38441, 48172, 23110, 21370, 36559, 50745, 30, 31726, 50441, 48172, 44335, 19816, 23897, 19352, 19905, 36557, 379, 2961, 29636, 31016, 48172, 47736, 49741, 50483, 48172, 22903, 30, 47736, 31931, 21077, 38255, 32001, 24659, 379, 16951, 41316, 50483, 31016, 1715, 29827, 45960, 48172, 47257, 47756, 30, 29654, 38255, 47736, 43922, 379, 29, 2636, 30977, 47736, 43187, 29656, 136, 22915, 50685, 33249, 19816, 50685, 20076, 48172, 47736, 41316, 379, 30, 7659, 136, 19330, 19547, 47736, 29656, 50685, 33249, 47736, 41316, 50483, 40738, 48172, 47736, 4272, 30212, 31920, 29810, 30, 29654, 379, 29, 9456, 29, 4197, 20085, 47736, 35152, 35047, 48249, 50912, 43399, 19816, 24883, 37937, 136, 50560, 50685, 18724, 48172, 29838, 38654, 33743, 30, 50745, 50685, 33040, 30212, 47736, 22188, 48172, 47257, 18997, 379, 16951, 33743, 23329, 44838, 50802, 43399, 19816, 24883, 30, 50685, 32953, 20542, 27669, 35268, 136, 47736, 45464, 50483, 18724, 48172, 29838, 38654, 47736, 37135, 33040, 33743, 379, 16992, 33743, 30, 50685, 23898, 19352, 47736, 36005, 50549, 38131, 33743, 25119, 50745, 47860, 30158, 27682, 379, 29, 12581, 23902, 136, 19602, 2075, 111, 38131, 19547, 143, 33040, 33743, 36164, 50912, 47736, 23354, 33743, 379, 16951, 42773, 790, 111, 30, 50685, 47257, 19757, 20237, 38131, 33085, 50745, 51125, 21124, 47257, 49616, 38267, 50560, 46021, 18675, 30600, 143, 44033, 51013, 19816, 30, 28366, 38255, 47736, 45464, 379, 29, 3056, 29, 8246, 47725, 38645, 47407, 31672, 19623, 31104, 48005, 44609, 26238, 47899, 19014, 537, 48264, 19816, 20234, 20542, 47927, 45924, 30, 33108, 47736, 48096, 136, 47736, 35152, 35047, 34389, 47736, 20154, 48249, 379, 3168, 40817, 36440, 136, 38645, 47407, 37546, 48172, 30, 43413, 47736, 33738, 30733, 30525, 38645, 29894, 30, 35051, 19816, 33248, 47927, 33738, 34159, 30702, 35047, 26257, 379, 30, 7966, 35047, 26257, 44820, 42451, 33738, 30733, 136, 41129, 35814, 136, 19816, 23735, 23425, 48172, 18675, 23923, 30, 45464, 41981, 30212, 30600, 43661, 379, 29 ]
[ true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, false, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, false, true, true, false, true, true, false, false, true, true, true, true, true, true, false, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, false, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,379
Example Reflection – Learning Launch Challenge Challenge As a part of our marketing consulting division, we were tasked to test multiple campaigns and approaches to boost sales and brand recognition with Mother’s Day. The scope included a combined team of 10 people from the Strategy and Market Research divisions. The project was completed by utilizing a new digital platform that specialized on testing products through a digital community of potential buyers on a one month period. Selection Our selection was outsourced but we verified each participant through online activities. We selected a target of women between 21 to 50 years old of a medium to high-income households from three different cities that consumed our alcoholic beverage on occasions. Application We launched several activities on our online community platform so our users could grade, give feedback, learn about our product and express their intention to buy it on Mother’s Day due to our different campaigns. There were tv commercials, unboxing sessions, image analysis, emotional and top of mind reactions, etc. Insight By applying the learning launch tool, our team identified our assumptions and could clearly state the changes that needed to be made and the adjustments to the communication strategy for our clients. Additionally, we thought through anticipated results, and proposed to create additional publicity campaigns, as well as design product activation events on the specific day to further increase the campaign’s reach with interactive marketing. Approach The learning launch was the appropriate tool, because our team needed to find out if our potential customers were really into the brand, if they consumed it on that day, if they would be willing to buy and gift it on that day due to special promotions or product designs before an actual launch on national scale. We gained a lot of insights and could review the most problematic aspects and correct them to better the whole promotion campaign.
[ 7215, 14406, 53794, 10522, 10458, 4800, 29, 4800, 29, 3168, 18675, 39173, 38131, 38645, 36093, 24488, 27188, 136, 50560, 50685, 47347, 48172, 47671, 37281, 22374, 30, 19816, 20139, 48172, 21741, 43891, 19816, 21875, 42192, 50912, 11838, 53806, 6014, 379, 16951, 44165, 30, 33198, 18675, 23728, 47407, 38131, 790, 39478, 30525, 47736, 16295, 19816, 11250, 14592, 27191, 379, 30, 16951, 41145, 50483, 23986, 22241, 49796, 18675, 37641, 26624, 40035, 47725, 45661, 38255, 47687, 30, 41064, 48005, 18675, 26624, 23863, 38131, 40442, 22231, 38255, 18675, 38275, 37065, 39558, 379, 29, 15538, 29, 12716, 44395, 50483, 38730, 22214, 50560, 50005, 27669, 39193, 48005, 38299, 19014, 379, 18238, 30, 44393, 18675, 47330, 38131, 50974, 21370, 1277, 48172, 1750, 51247, 38230, 38131, 18675, 36346, 48172, 31933, 143, 33211, 30, 32222, 30525, 47983, 26571, 23221, 47725, 24496, 38645, 19500, 21371, 38255, 38080, 379, 29, 3032, 29, 18238, 35052, 44609, 19014, 38255, 38645, 38299, 23863, 40035, 45345, 38645, 49750, 24914, 31155, 136, 30, 31012, 29654, 136, 35145, 18744, 38645, 41043, 19816, 29242, 47756, 33938, 48172, 22225, 34434, 38255, 11838, 53806, 30, 6014, 27559, 48172, 38645, 26571, 22374, 379, 16981, 50685, 48847, 23797, 136, 49016, 44579, 136, 32871, 30, 19781, 136, 28097, 19816, 48283, 38131, 36689, 41948, 136, 28719, 379, 29, 9448, 29, 4197, 20085, 47736, 35152, 35047, 48249, 136, 38645, 47407, 32783, 38645, 20509, 19816, 24914, 23329, 30, 46046, 47736, 22915, 47725, 37534, 48172, 21124, 35814, 19816, 47736, 19140, 48172, 47736, 23847, 46353, 30, 30212, 38645, 23367, 379, 30, 2535, 136, 50560, 47956, 48005, 19937, 43272, 136, 19816, 41241, 48172, 25110, 30, 19089, 41444, 22374, 136, 20375, 50667, 20375, 26238, 41043, 19002, 28809, 38255, 47736, 45670, 30, 25606, 48172, 30676, 33259, 47736, 22369, 53806, 41932, 50912, 33956, 36093, 379, 29, 3056, 29, 16951, 35152, 35047, 50483, 47736, 20154, 48249, 136, 21173, 38645, 47407, 37534, 48172, 29838, 38654, 32816, 38645, 30, 40442, 25418, 50685, 42023, 34159, 47736, 21875, 136, 32816, 47860, 24496, 34434, 38255, 47725, 25606, 136, 32816, 47860, 30, 51125, 21124, 50842, 48172, 22225, 19816, 30988, 34434, 38255, 47725, 25606, 27559, 48172, 45647, 41191, 38457, 41043, 26257, 30, 21207, 19757, 19033, 35047, 38255, 37458, 44033, 379, 18238, 30733, 18675, 35689, 38131, 33743, 19816, 24914, 43413, 47736, 30, 37135, 40952, 20406, 19816, 24836, 47766, 48172, 21361, 47736, 50786, 41189, 22369, 379, 29 ]
[ true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, false, true, true, true, true, false, true, true, false, true, true, false, false, true, true, true, true, true, true, false, true, false, false, false, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, false, false, true, true, true, true, true, false, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,383
The bee volunteering Challenge: The challenge was related work for non profit organization or community volunteering. The task is to organize 50+ volunteers, how they communicate best and to develop a model for that communication. The communication is needed as they typically have assigned tasks once per month but ad hoc jobs can be required and people need to be asked with short response time needed. Traditional communication (email, classical phone calls) seem to be outdated, as many of people look more often to new messenger ("generation whats app") but as well to other messenger("Signal" "iMessage") or classical communication. Consequently there a breaks in communication and no common pattern does exist. As there is a lack of volunteers, everybody is needed and the entry hurdle (way of communication) needs to be low and flexible. Selection: Visualization was chosen. There is no common background of involved people (gender, age, profession), visualization seems to be obvious choice as the problem could made be transparent, no entry hurdle to add something (everybody can paint), it could be shown and shared and everybody could easily contribute. The contribution could be via: adding something(picture, emoji style, hand drawing etc) how people can communicate. Application: At one of the gatherings, a drawing was developed: everybody added via sticky note or direct paining on a flipchart, how they communicate typically. That could be then put in order. After looking at the outcome, a solution was developed, based on visual reflection. That happened in a second meeting because of challenge. A challenge in applying it: Not the whole community was there at first meeting (actually low number), so people were approached individually and were asked to send a "virtual sticky note /piece of paper to organizer. That was then put on the original flowchart. Picture was made and redistributed via most common channel "email". Insight: It resulted in fun aspects (people liked to put their way of communication on the flipchart, communication at event was taking place). But it was harmful to convince people not attending send their contribution to the organizer. It was not so obvious for them, what that is for and looked to some more conservative people "childish" (which was not a concern in the room). On the other hand that obstacle might be similar with the other tools. Approach: To reach out to other people(which couldn`t attend the onsite meetings) an easy website (or any form of collaboration tool accessible via Web) could be created, to reach out to people more easily and get their feedback. That could even overcome the obstacle to paint something remotely individually, with some given tools/emoji style format, they only have to choose and to add. That might not even need a first meeting and just results can be shown at real gathering and faster solution can be developed.
[ 16951, 21190, 50334, 29, 4800, 2131, 29, 16951, 22869, 50483, 42673, 51013, 30212, 37759, 41098, 38527, 38457, 23863, 50334, 379, 16951, 47345, 34389, 48172, 30, 38536, 1750, 128, 50336, 136, 32234, 47860, 23842, 21345, 19816, 48172, 26383, 18675, 36940, 30212, 47725, 23847, 379, 30, 16951, 23847, 34389, 37534, 20375, 47860, 48894, 31705, 20463, 47352, 38267, 39494, 37065, 22214, 19053, 32040, 34567, 22391, 30, 21124, 43046, 19816, 39478, 37530, 48172, 21124, 20396, 50912, 44794, 43208, 48078, 37534, 379, 17219, 23847, 30, 122, 28026, 136, 23282, 39771, 22347, 125, 44350, 48172, 21124, 38668, 136, 20375, 36019, 38131, 39478, 35651, 37103, 38198, 48172, 37641, 36493, 30, 122, 106, 30888, 50709, 43819, 20014, 106, 125, 22214, 20375, 50667, 48172, 38622, 36494, 106, 106, 32688, 106, 125, 38457, 23282, 30, 23847, 379, 5413, 47819, 18675, 21913, 33108, 23847, 19816, 37724, 23819, 39326, 27243, 29035, 379, 3168, 30, 47819, 34389, 18675, 34928, 38131, 50336, 136, 28828, 34389, 37534, 19816, 47736, 28504, 32588, 122, 50549, 38131, 23847, 125, 37546, 48172, 30, 21124, 35712, 19816, 29997, 379, 29, 15538, 2131, 29, 18008, 50483, 23130, 379, 16981, 34389, 37724, 23819, 20906, 38131, 34319, 39478, 122, 30864, 136, 19357, 136, 41075, 125, 136, 30, 50228, 44356, 48172, 21124, 38071, 23098, 20375, 47736, 40942, 24914, 35814, 21124, 48538, 136, 37724, 28504, 32588, 48172, 30, 19075, 45506, 122, 28828, 22391, 39019, 125, 136, 34434, 24914, 21124, 44845, 19816, 44668, 19816, 28828, 24914, 27711, 30, 24632, 379, 16951, 24637, 24914, 21124, 50059, 2131, 19086, 45507, 136, 28093, 46522, 136, 31537, 27435, 28719, 125, 33, 32234, 39478, 22391, 23842, 379, 29, 3032, 2131, 29, 3248, 38275, 38131, 47736, 30829, 136, 18675, 27435, 50483, 26386, 2131, 28828, 19079, 50059, 46168, 37838, 38457, 26711, 39012, 38255, 30, 18675, 30012, 136, 32234, 47860, 23842, 48894, 379, 16946, 24914, 21124, 47797, 41554, 33108, 38484, 379, 2636, 35654, 20542, 47736, 30, 38664, 136, 18675, 45464, 50483, 26386, 136, 21077, 38255, 50213, 42456, 379, 16946, 31603, 33108, 18675, 44298, 36357, 30, 21173, 38131, 22869, 379, 29, 2145, 22869, 33108, 20085, 34434, 2131, 12307, 47736, 50786, 23863, 50483, 47819, 20542, 29894, 36357, 122, 19038, 35712, 37934, 125, 136, 45345, 30, 39478, 50685, 20138, 33369, 19816, 50685, 20396, 48172, 44448, 18675, 106, 50159, 46168, 37838, 595, 38131, 39083, 48172, 30, 38538, 379, 16946, 50483, 47797, 41554, 38255, 47736, 38561, 30060, 379, 13373, 50483, 35814, 19816, 42361, 50059, 37135, 30, 23819, 22920, 106, 28026, 106, 379, 29, 9448, 2131, 29, 9685, 43269, 33108, 30617, 20406, 122, 39478, 35390, 48172, 41554, 47756, 50549, 38131, 23847, 38255, 47736, 30012, 136, 30, 23847, 20542, 28807, 50483, 47266, 39964, 125, 379, 4187, 34434, 50483, 31642, 48172, 24712, 39478, 37829, 20606, 44448, 30, 47756, 24637, 48172, 47736, 38538, 379, 9685, 50483, 37829, 45345, 38071, 30212, 47766, 136, 50709, 47725, 34389, 30212, 19816, 35652, 48172, 45494, 29, 37103, 24381, 39478, 106, 23068, 106, 122, 50745, 50483, 37829, 18675, 24140, 33108, 47736, 43678, 125, 379, 12581, 47736, 38622, 31537, 47725, 30, 38056, 36641, 21124, 44976, 50912, 47736, 38622, 48264, 379, 29, 3056, 2131, 29, 17108, 41932, 38654, 48172, 38622, 39480, 24916, 20598, 47736, 38308, 36361, 125, 19757, 27719, 50607, 122, 38457, 19973, 30285, 30, 38131, 23610, 48249, 18846, 50059, 18247, 125, 24914, 21124, 25112, 136, 48172, 41932, 38654, 48172, 39478, 37103, 27711, 19816, 30966, 30, 47756, 29654, 379, 16946, 24914, 28802, 38772, 47736, 38056, 48172, 39019, 45506, 42823, 30, 33369, 136, 50912, 30, 45494, 31016, 48264, 537, 28093, 46522, 30299, 136, 47860, 38300, 31705, 48172, 23110, 19816, 48172, 19075, 379, 16946, 36641, 37829, 28802, 37530, 18675, 30, 29894, 36357, 19816, 34686, 43272, 22391, 21124, 44845, 20542, 41989, 30828, 19816, 29564, 45464, 22391, 21124, 26386, 379, 29 ]
[ true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, false, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, false, true, false, false, true, true, true, true, true, true, false, true, false, false, false, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, false, true, true, true, false, false, false, false, false, false, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, false, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, false, true, true, false, true, true, false, true, true, true, false, true, false, true, true, true, false, false, false, false, false, false, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, false, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, false, false, false, false, false, false, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, true, true, true, false, false, true, false, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, false, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, false, true, true, false, false, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,384
Challenge and selection I work as a business consultant, and we often aim to utilize design tools in our work. Our challenge is helping a customer in the construction business, in a strategy process, looking into how they can take better advantage of technology and when solving challenges. This means involving stakeholders from different parts of the customer’s organization, all having different perspectives and opinions. The directors really want to modernize and digitally transform the organization. Several attempts have been made before, but there is no consensus or common understanding of challenges. Further, concept development is also a key activity. There will be several users involved and a high level of uncertainty. To be able to get a common understanding of different issues, as well as concepts to test, visualization as a design thinking tool will be useful. It will help participants in workshops unlock different parts of their brain and communicate in a different way than what they are used to. This will contribute to making different people from different departments and business levels better understand each other, as they often use a different conceptual apparatus. Application We will start the process by inviting 5-6 participants from within one department into a workshop using whiteboards. As preparation, we will have read through existing material such as procedural documents, internal reviews, and other relevant items. The main purpose of the workshop will be to illustrate what they see as different challenges and areas for improvement. They will be asked to draw up and diagram different situations which can illustrate the challenges. If useful, we will have a large swim-lane diagram drawn on a big sheet of paper ready to be used. The session will be held for 2 hours, with individual drawings first, then sharing, then group work and a gathering to sum up in the end. We will do the same workshop with another department as well, before inviting everyone to a common gathering, where first each group will look at the other group’s work. They will do these tasks 1) Add elements you think are missing (using drawings and illustrations on sticky notes in order to preserve the original), 2) Write down questions where you lack understanding 3) Highlight patterns you see. They will have 1 hour doing this. Eventually everyone will come together, and the goal will be to agree on some categories of challenges (pattern finding), before making a prioritization. From here we will host another workshop focusing on developing concepts to aid in these chosen challenges. Due to Covid19, this might be held online, using Miro or perhaps PowerPoint, as it easily gives you boxes, arrows and even icons for easier visualization. We will use the same approach, focusing on one challenge at a time, with individual visualization first, then moving into groups, and coming all together in the end to agree on which concepts to go for. Lastly, we will create an overview of the new insights and agreements that has come from the workshops, and send it out together with the results from each individual department’s workshop, the common workshop, and also the visualized concepts up for prioritization by the management group, which might eventually go into prototyping and testing. Insight In this kind of work done earlier, the participants realized they had been talking about some of the same challenges and concepts many times before, without realizing it, because they were not able to communicate it in a way that made the receiver truly understand what they were saying. I have realized that one of the most important values from work like this is happening along the way, not only the results in the end. With participants from different departments, they often use somewhat different terms, and by having people drawing and using diagrams while talking, they can get what they have in mind communicated across much better. Approach Something I would do next time is do begin with a short crash course in visualization, showing the participants easy ways and different building blocks they can use, such as stick figures, arrows, and boxes. Thus, putting an even greater emphasis on the fact that it is not about making pretty drawings, but thinking visually and getting a point across. So, making people more comfortable in the beginning, perhaps having some warmup exercises which can also work as ice breakers. For instance, asking everyone to draw their last holiday, using stick figures, boxes, and arrows.
[ 4800, 19816, 44395, 29, 8979, 51013, 20375, 18675, 22188, 24479, 136, 19816, 50560, 38198, 19451, 48172, 49793, 26238, 48264, 33108, 38645, 51013, 379, 12716, 22869, 34389, 30, 31853, 18675, 25413, 33108, 47736, 24466, 22188, 136, 33108, 18675, 46353, 40988, 136, 35654, 34159, 32234, 47860, 22391, 47257, 30, 21361, 19208, 38131, 47483, 19816, 50730, 45489, 22881, 379, 17019, 36269, 34324, 45960, 30525, 30, 26571, 39233, 38131, 47736, 25413, 53806, 38527, 136, 19547, 31712, 26571, 39671, 19816, 38380, 379, 16951, 30, 26728, 42023, 50440, 48172, 36967, 19816, 26633, 48491, 47736, 38527, 379, 15643, 20597, 31705, 30, 21197, 35814, 21207, 136, 22214, 47819, 34389, 37724, 24366, 38457, 23819, 49169, 38131, 22881, 379, 7959, 136, 30, 24120, 26394, 34389, 19626, 18675, 34752, 19018, 379, 29, 16981, 50840, 21124, 44609, 49750, 34319, 19816, 18675, 31933, 35268, 38131, 49028, 379, 17108, 21124, 18724, 48172, 30966, 18675, 23819, 30, 49169, 38131, 26571, 34424, 136, 20375, 50667, 20375, 24126, 48172, 47671, 136, 50228, 20375, 18675, 26238, 47899, 48249, 30, 50840, 21124, 49736, 379, 9685, 50840, 31843, 39195, 33108, 51068, 49406, 26571, 39233, 38131, 47756, 21849, 19816, 30, 23842, 33108, 18675, 26571, 50549, 47714, 50709, 47860, 20234, 49733, 48172, 379, 17019, 50840, 24632, 48172, 35897, 26571, 30, 39478, 30525, 26571, 26117, 19816, 22188, 35272, 21361, 49164, 27669, 38622, 136, 20375, 47860, 38198, 30, 49728, 18675, 26571, 24129, 20016, 379, 29, 3032, 29, 18238, 50840, 46021, 47736, 40988, 22241, 34301, 1715, 143, 1829, 39195, 30525, 50927, 38275, 26114, 34159, 18675, 51064, 30, 49766, 50772, 379, 3168, 40685, 136, 50560, 50840, 31705, 41959, 48005, 29041, 36171, 46716, 20375, 40976, 30, 27239, 136, 34049, 43419, 136, 19816, 38622, 42720, 34450, 379, 16951, 35856, 41525, 38131, 47736, 51064, 50840, 21124, 48172, 30, 32859, 50709, 47860, 44335, 20375, 26571, 22881, 19816, 20239, 30212, 33085, 379, 16997, 50840, 21124, 20396, 48172, 30, 27428, 49616, 19816, 26478, 26571, 45079, 50745, 22391, 32859, 47736, 22881, 379, 9194, 49736, 136, 50560, 50840, 31705, 18675, 30, 35003, 47050, 143, 34989, 26478, 27441, 38255, 18675, 21411, 44710, 38131, 39083, 41981, 48172, 21124, 49733, 379, 16951, 44576, 50840, 21124, 31834, 30212, 30, 1125, 32217, 136, 50912, 33357, 27438, 29894, 136, 47797, 44678, 136, 47797, 31358, 51013, 19816, 18675, 30828, 48172, 46777, 49616, 33108, 30, 47736, 28263, 379, 29, 18238, 50840, 27214, 47736, 43922, 51064, 50912, 19905, 26114, 20375, 50667, 136, 21207, 34301, 28831, 48172, 18675, 30, 23819, 30828, 136, 50735, 29894, 27669, 31358, 50840, 35651, 20542, 47736, 38622, 31358, 53806, 51013, 379, 16997, 50840, 27214, 47848, 30, 47352, 695, 125, 2528, 27973, 51273, 47890, 20234, 36846, 122, 49766, 27438, 19816, 32864, 38255, 46168, 37846, 33108, 38484, 30, 48172, 40749, 47736, 38561, 125, 136, 1125, 125, 30, 18472, 27356, 41678, 50735, 51273, 34928, 49169, 1411, 125, 8787, 30, 39327, 51273, 44335, 379, 16997, 50840, 31705, 695, 32215, 27252, 47927, 379, 7182, 28831, 50840, 23735, 48191, 136, 19816, 47736, 30, 31082, 50840, 21124, 48172, 19407, 38255, 45494, 22678, 38131, 22881, 122, 39326, 29843, 125, 136, 21207, 35897, 18675, 30, 40891, 379, 29, 7913, 31881, 50560, 50840, 32190, 19905, 51064, 30131, 38255, 26391, 24126, 48172, 19440, 33108, 47848, 23130, 30, 22881, 379, 6572, 48172, 5645, 136, 47927, 36641, 21124, 31834, 38299, 136, 49766, 11655, 38457, 39551, 13582, 136, 20375, 34434, 27711, 30, 31020, 51273, 21824, 136, 20329, 19816, 28802, 32729, 30212, 27709, 50228, 379, 18238, 50840, 49728, 47736, 43922, 20129, 136, 30, 30131, 38255, 38275, 22869, 20542, 18675, 48078, 136, 50912, 33357, 50228, 29894, 136, 47797, 37221, 34159, 31366, 136, 19816, 30, 23759, 19547, 48191, 33108, 47736, 28263, 48172, 19407, 38255, 50745, 24126, 48172, 31079, 30212, 379, 29, 10435, 136, 50560, 50840, 25110, 19757, 38892, 38131, 47736, 37641, 33743, 19816, 19414, 47725, 31672, 23735, 30525, 47736, 30, 51068, 136, 19816, 44448, 34434, 38654, 48191, 50912, 47736, 43272, 30525, 27669, 33357, 26114, 53806, 51064, 136, 30, 47736, 23819, 51064, 136, 19816, 19626, 47736, 50238, 24126, 49616, 30212, 40891, 22241, 47736, 35937, 30, 31358, 136, 50745, 36641, 28817, 31079, 34159, 41327, 19816, 47687, 379, 29, 9448, 29, 9285, 47927, 34807, 38131, 51013, 27290, 27682, 136, 47736, 39195, 42017, 47860, 31487, 21197, 47281, 18744, 45494, 38131, 47736, 30, 43922, 22881, 19816, 24126, 36019, 48105, 21207, 136, 50933, 42019, 34434, 136, 21173, 47860, 50685, 37829, 18724, 48172, 30, 23842, 34434, 33108, 18675, 50549, 47725, 35814, 47736, 42133, 48743, 49164, 50709, 47860, 50685, 44019, 379, 8979, 31705, 30, 42017, 47725, 38275, 38131, 47736, 37135, 33040, 49872, 30525, 51013, 35385, 47927, 34389, 31604, 19605, 47736, 50549, 136, 37829, 30, 38300, 47736, 43272, 33108, 47736, 28263, 379, 18402, 39195, 30525, 26571, 26117, 136, 47860, 38198, 49728, 45514, 30, 26571, 47646, 136, 19816, 22241, 31712, 39478, 27435, 19816, 49766, 26486, 50753, 47281, 136, 47860, 22391, 30966, 50709, 30, 47860, 31705, 33108, 36689, 23844, 18987, 37235, 21361, 379, 29, 3056, 29, 15989, 8979, 51125, 27214, 37667, 48078, 34389, 27214, 21216, 50912, 18675, 44794, 25078, 24986, 33108, 50228, 136, 44844, 47736, 30, 39195, 27719, 50554, 19816, 26571, 22098, 21602, 47860, 22391, 49728, 136, 46716, 20375, 46157, 29778, 136, 20329, 136, 19816, 30, 21824, 379, 17050, 136, 41559, 19757, 28802, 31272, 28134, 38255, 47736, 29419, 47725, 34434, 34389, 37829, 18744, 35897, 40798, 30, 27438, 136, 22214, 47899, 50246, 19816, 30977, 18675, 40163, 18987, 379, 15931, 136, 35897, 39478, 37103, 23750, 33108, 47736, 30, 21222, 136, 39551, 31712, 45494, 50465, 29004, 50745, 22391, 19626, 51013, 20375, 32715, 21905, 379, 7788, 33804, 136, 30, 20399, 28831, 48172, 27428, 47756, 35015, 32059, 136, 49766, 46157, 29778, 136, 21824, 136, 19816, 20329, 379, 29 ]
[ true, true, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, true, false, true, false, true, true, true, true, true, true, true, false, true, true, false, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, false, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, false, true, true, true, true, true, true, false, true, true, true, false, true, false, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,386
MY COLLEGE EXPERIENCE Challenges and Selection Storytelling is a powerful tool that I use all the time in my area of specialization and my day to day work. I work with students from different part of my country, background and culture. Some of them are senior citizen while others are young (teenagers). Most of these students are economically disadvantaged. A large percentage have come to study due to economic times in our country other due to life experience for example they got married at a tender age, got children whom they cannot support, they cannot get a job because they don’t have the required skills in the market. Thus they need to acquire hands on skills and empower themselves to get a job. I spend most of my time talking to them and inspire them being the dean of student in the college makes me have many cases of student including and not limited to displinary, attendance of classes, early pregnancies those having difficulty in paying fees etc. I inspire them so that they learn and upgrade their lifestyle. Some of them are open with me and they share their life experience and some of the stories I use in guiding and counseling others and teach because we all learn from experience. I share my personal experience how I started from a certificate course, coming from a humble background and now am a lecturer in one of the public university and technical and vocational college. This has made me interact with different people with different status in our country. I use this stories/ information to develop different strategies to try and find a way to encourage them to work hard and be empowered in their area of specialization. Application I have a story how to succeed in your academics and grow in your career I tried telling my information technology students how I started with the lowest certificate course (CIT). This is because i never performed in my o level to get a direct entry in the university. I always tell them that they are unique in every aspect and they only need to be focused in their academics. The culture around our college is that girls don’t excel in science courses. Most girls have been dropping from college due to teenage pregnancies. I give them examples of other students who have gone through college and university after giving birth and being successful they should not give up in their education. Most take in the advice and finish their courses and that makes enrolment in our university and college increase. Thus earning our college capitation which is money given to the college by the government. Because the less the enrolment the less the funding. Insight I tried these strategies in my first year of being a part time lecturer and it worked and most students performed well especially in my subject area and the enrollment improved. Sharing my personal story and being a good listener has really encouraged girls and they see they can make it in life. I enrolled for the diploma course in Information Technology, before I finished the course I conceived and gave birth to a baby girl. I went back to university and studied the last year and emerged the top in my class. I later enrolled for Bachelor of Science Information Technology in the same university and scored highly. I was later employed as a tutorial fellow this inspired me to undertake my Masters in business administration (Management information systems option). This inspires my students so much and it has a big impact on them. The students are performing well and incase of any eventuality they reach out to me very fast making me have an easy time as the dean of students. Approach This course has made me realize this is a very important tool in design thinking. While I have been doing it I thought it’s just a normal talk and making this students understand life but now I can understand and prepare for more stories and also read other people experiences over the same. This will help me more. I find storytelling as an asset to me and my institutions.
[ 11034, 4358, 6739, 29, 4809, 19816, 15538, 29, 16274, 34389, 18675, 40482, 48249, 47725, 8979, 49728, 19547, 47736, 48078, 33108, 37366, 20237, 38131, 45658, 19816, 37366, 25606, 48172, 25606, 51013, 379, 30, 8979, 51013, 50912, 46486, 30525, 26571, 39173, 38131, 37366, 24967, 136, 20906, 19816, 25331, 379, 15982, 38131, 47766, 20234, 30, 44453, 23225, 50753, 38623, 20234, 51275, 122, 47506, 125, 379, 29, 11834, 38131, 47848, 46486, 20234, 27763, 26747, 379, 2145, 35003, 39504, 31705, 23735, 48172, 46496, 27559, 48172, 30, 27761, 48105, 33108, 38645, 24967, 38622, 27559, 48172, 35330, 29125, 30212, 28896, 47860, 31124, 36109, 20542, 18675, 47596, 30, 19357, 136, 31124, 23069, 50797, 47860, 22391, 37829, 46883, 136, 47860, 22391, 37829, 30966, 18675, 34563, 21173, 47860, 27214, 37974, 31705, 47736, 30, 43046, 45145, 33108, 47736, 36082, 379, 17050, 47860, 37530, 48172, 18976, 31572, 38255, 45145, 19816, 28177, 47794, 48172, 30966, 30, 18675, 34563, 379, 29, 8979, 45727, 37135, 38131, 37366, 48078, 47281, 48172, 47766, 19816, 33782, 47766, 21246, 47736, 25652, 38131, 46481, 33108, 47736, 23664, 30, 35893, 36247, 31705, 36019, 22610, 38131, 46481, 33201, 19816, 37829, 35416, 48172, 26997, 136, 20599, 38131, 23280, 136, 30, 27684, 40658, 47951, 31712, 26599, 33108, 39362, 29666, 28719, 379, 8979, 33782, 47766, 45345, 47725, 47860, 35145, 19816, 49636, 30, 47756, 35348, 379, 15982, 38131, 47766, 20234, 38337, 50912, 36247, 19816, 47860, 44664, 47756, 35330, 29125, 19816, 45494, 38131, 47736, 30, 46269, 8979, 49728, 33108, 31423, 19816, 24933, 38623, 19816, 47393, 21173, 50560, 19547, 35145, 30525, 29125, 379, 29, 8979, 44664, 37366, 39631, 29125, 32234, 8979, 46025, 30525, 18675, 22829, 24986, 136, 23759, 30525, 18675, 32560, 30, 20906, 19816, 37898, 19661, 18675, 35179, 33108, 38275, 38131, 47736, 41437, 49371, 19816, 47454, 19816, 50298, 23664, 379, 30, 17019, 31672, 35814, 36247, 33949, 50912, 26571, 39478, 50912, 26571, 46080, 33108, 38645, 24967, 379, 8979, 49728, 47927, 46272, 30, 33508, 48172, 26383, 26571, 46345, 48172, 48769, 19816, 29838, 18675, 50549, 48172, 28250, 47766, 48172, 51013, 31624, 19816, 21124, 30, 28178, 33108, 47756, 20237, 38131, 45658, 379, 29, 3032, 29, 8979, 31705, 18675, 46282, 32234, 48172, 46689, 33108, 51280, 18814, 19816, 31372, 33108, 51280, 22529, 8979, 48663, 47553, 37366, 33508, 30, 47483, 46486, 32234, 8979, 46025, 50912, 47736, 35721, 22829, 24986, 122, 4315, 125, 379, 17019, 34389, 21173, 32675, 37638, 30, 39540, 33108, 37366, 37975, 35268, 48172, 30966, 18675, 26711, 28504, 33108, 47736, 49371, 379, 8979, 19657, 47549, 47766, 47725, 47860, 20234, 49351, 33108, 30, 28827, 20405, 19816, 47860, 38300, 37530, 48172, 21124, 30129, 33108, 47756, 18814, 379, 29, 16951, 25331, 20290, 38645, 23664, 34389, 47725, 31008, 27214, 37974, 28916, 33108, 44144, 24996, 379, 11834, 31008, 31705, 21197, 27515, 30, 30525, 23664, 27559, 48172, 47503, 40658, 379, 8979, 31012, 47766, 28902, 38131, 38622, 46486, 50783, 31705, 31104, 30, 48005, 23664, 19816, 49371, 19330, 31022, 21504, 19816, 21246, 46699, 47860, 44820, 37829, 31012, 49616, 33108, 47756, 30, 27818, 379, 11834, 47257, 33108, 47736, 19235, 19816, 29860, 47756, 24996, 19816, 47725, 35893, 28424, 33108, 38645, 49371, 30, 19816, 23664, 33259, 379, 17050, 27691, 38645, 23664, 22480, 50745, 34389, 37028, 31016, 48172, 47736, 23664, 22241, 47736, 30, 31136, 379, 3685, 47736, 35244, 47736, 28424, 47736, 35244, 47736, 30642, 379, 29, 9448, 29, 8979, 48663, 47848, 46345, 33108, 37366, 29894, 51241, 38131, 21246, 18675, 39173, 48078, 35179, 19816, 34434, 51028, 19816, 37135, 46486, 30, 39540, 50667, 28668, 33108, 37366, 46571, 20237, 19816, 47736, 28420, 33083, 379, 15684, 37366, 39631, 46282, 30, 19816, 21246, 18675, 31108, 35476, 31672, 42023, 28251, 31008, 19816, 47860, 44335, 47860, 22391, 35884, 34434, 33108, 35330, 379, 8979, 28418, 30212, 29, 47736, 26700, 24986, 33108, 9392, 16843, 136, 21207, 8979, 29861, 47736, 24986, 8979, 24109, 19816, 30838, 21504, 48172, 30, 18675, 20888, 31006, 379, 8979, 50683, 20893, 48172, 49371, 19816, 46488, 47736, 35015, 51241, 19816, 28071, 47736, 48283, 33108, 37366, 23276, 379, 8979, 35025, 30, 28418, 30212, 3548, 38131, 15423, 9392, 16843, 33108, 47736, 43922, 49371, 19816, 44174, 31946, 379, 8979, 50483, 30, 35025, 28159, 20375, 18675, 48839, 29676, 47927, 33783, 36247, 48172, 49182, 37366, 11306, 33108, 22188, 19148, 30, 122, 11138, 33508, 47182, 38441, 125, 379, 29, 17019, 33784, 37366, 46486, 45345, 37235, 19816, 34434, 31672, 18675, 21411, 32952, 38255, 47766, 379, 16951, 46486, 20234, 39543, 50667, 30, 19816, 33155, 38131, 19973, 28816, 47860, 41932, 38654, 48172, 36247, 50038, 29558, 35897, 36247, 31705, 19757, 27719, 48078, 20375, 47736, 25652, 38131, 30, 46486, 379, 29, 3056, 29, 17019, 24986, 31672, 35814, 36247, 42016, 47927, 34389, 18675, 50038, 33040, 48249, 33108, 26238, 47899, 379, 18336, 8979, 31705, 21197, 27252, 30, 34434, 8979, 47956, 34434, 53806, 34686, 18675, 37805, 47276, 19816, 35897, 47927, 46486, 49164, 35330, 22214, 37898, 8979, 22391, 49164, 19816, 30, 40688, 30212, 37103, 46269, 19816, 19626, 41959, 38622, 39478, 29132, 38756, 47736, 43922, 379, 17019, 50840, 31843, 36247, 37103, 379, 30, 8979, 29838, 46304, 20375, 19757, 20457, 48172, 36247, 19816, 37366, 33838, 379, 29 ]
[ true, true, false, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, false, true, false, true, true, false, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,387
Reflection note – My first mind mapping session 1. Challenge: My working place has a high turnover in relations to employees resigning faster than the firm would like. I have recently been assigned the responsibility of reducing the high turnover, aiming to make employees staying for a longer time by trying to create a better workplace. In this project I want to use a design thinking approach finding insights that will lead to design criteria’s that again will lead to a portfolio of ideas to test incrementally. Furthermore, my challenge would be to include the stakeholders in the process of solving this task with a design thinking approach, as they believe in the linear approach of project execution. 2. Selection: Up until now I have had open end interviews to map out what the employees are missing at their working place. Furthermore, I have done a good amount of secondary research, harvesting interesting data, for example experts take on a good work place. My challenge is to translate all this data into insights and further into design criteria’s that will be useful for the project. I will try the mind mapping tool to transform the data into useful design criteria. I intend to follow the seven mind mapping steps; 1. Make gallery of all my data. 2. Invite the projects stakeholders to join the opening of the “gallery”. In this project that will be some employees, the board and the three CEO’s of the company. Asking them if I can pick their brain and borrow their intuition for a session. 3. Offer tours. Let the stakeholders watch and enjoy the “gallery” 4. Pick out the good stuff. Ask the stakeholders to browse the “gallery” individually and ask them to take notes on any learning they think should inform new ideas to make our working place better. 5. Cluster the good stuff. Thereafter I will ask my stakeholders to sit down in teams, 4-5 people, and cluster their notes together. 6. Make connections. Let the stakeholders make connections between the clusters. 7. From the clusters and the connections, we will together see if we can extract insights. After extracting insights, we will transform the insights into design criteria. Reference to the video lecture: video number 3, third week. 3. Application: Execute phase of the mind mapping session started by explaining shortly but convincingly to the stakeholders why I invited them for a gallery session the next week. I got surprisingly many good responses, and everybody was in. There next, I carefully planned the session, trying to pick out the right words to create engagement, but not come across as to creative to be taken seriously. The day before I printed all the material, that being secondary research and deep interviews as well as quantitative data from a survey held for the employees. The gallery looked nice, and I also worked hard to visualize and make the data approachable. With a little champagne in the glass, some strawberries on a table and some nice and calm lounge music, the stakeholders easily jumped into the gallery idea and was hungry to explore the data on the walls. They went around browsing the “gallery” individually, and in the role of the curator, they took notes on any learning they thought could spark new ideas to make our working place better. After they had browsed and taken notes for a while, I gathered them in 5 diverse groups of 4 people each where they clustered their notes together. After clustering, they made connections between the clusters. When the stakeholders where done with making connections, they shared their findings. Together we identified insights and transformed the insights into design criteria. 4. Insight I found it very interesting to use the learning approach to solve a problem. After defining the design criteria, the brainstorming process seemed more useful and giving, as we knew we were making solutions that where based in real insights. As well as the insights we based our ideas on where extracted together in cross functional teams with a huge diversity. I did not only create more broad and useful ideas, it also created more engagement around the project, and after finishing this session the work place seems genuinely interested in what solutions we will test in the coming weeks. 5. Approach I will try to implement all the four questions next time I jump into a project like this, but when it comes to executing a mind mapping session, I have come to realize that creativity does not stand in the way of being perceived as taking my project serious. The stakeholders loved the gallery with its strawberries, champagne and music – they engagement increased as the roleplay frames where leveled up. Next time I will go further into the stakeholder’s role as the curator – making them try to curate together – making the design criteria the exhibition. Though I did learn that trying to make design criteria’s all together in one room did not work, making them loose engagement and dragging out the session using too much time. I will try to make the design criteria’s in groups next time.
[ 14406, 37838, 53794, 11933, 29894, 36689, 36034, 44576, 29, 695, 379, 4800, 2131, 29, 11933, 51043, 39964, 31672, 18675, 31933, 48831, 33108, 42681, 48172, 28161, 43136, 29564, 47714, 47736, 30, 29886, 51125, 35385, 379, 8979, 31705, 42138, 21197, 20463, 47736, 43212, 38131, 42377, 47736, 31933, 30, 48831, 136, 19453, 48172, 35884, 28161, 46092, 30212, 18675, 35641, 48078, 22241, 48773, 48172, 25110, 18675, 21361, 30, 51054, 379, 9285, 47927, 41145, 8979, 50440, 48172, 49728, 18675, 26238, 47899, 20129, 29843, 33743, 47725, 50840, 30, 35109, 48172, 26238, 25192, 53806, 47725, 19349, 50840, 35109, 48172, 18675, 40319, 38131, 32749, 48172, 47671, 33270, 379, 30, 7960, 136, 37366, 22869, 51125, 21124, 48172, 33197, 47736, 45960, 33108, 47736, 40988, 38131, 45489, 30, 47927, 47345, 50912, 18675, 26238, 47899, 20129, 136, 20375, 47860, 21259, 33108, 47736, 35428, 20129, 38131, 41145, 30, 28980, 379, 29, 1125, 379, 15538, 2131, 29, 17645, 49571, 37898, 8979, 31705, 31487, 38337, 28263, 34141, 48172, 36021, 38654, 50709, 47736, 28161, 20234, 36846, 20542, 30, 47756, 51043, 39964, 379, 7960, 136, 8979, 31705, 27290, 18675, 31108, 19736, 38131, 44300, 43078, 136, 30, 31670, 34002, 25570, 136, 30212, 28896, 29160, 47257, 38255, 18675, 31108, 51013, 39964, 379, 11933, 22869, 34389, 30, 48172, 48514, 19547, 47927, 25570, 34159, 33743, 19816, 30676, 34159, 26238, 25192, 53806, 47725, 50840, 21124, 49736, 30212, 30, 47736, 41145, 379, 8979, 50840, 48769, 47736, 36689, 36034, 48249, 48172, 48491, 47736, 25570, 34159, 49736, 26238, 25192, 379, 30, 8979, 33917, 48172, 30156, 47736, 44602, 36689, 36034, 46138, 2136, 29, 695, 379, 11108, 30747, 38131, 19547, 37366, 25570, 379, 33, 1125, 379, 9620, 47736, 41156, 45960, 48172, 34580, 47736, 38343, 38131, 47736, 53810, 30747, 53811, 379, 9285, 47927, 41145, 29, 47725, 50840, 21124, 45494, 28161, 136, 47736, 21646, 19816, 47736, 47983, 4267, 53806, 38131, 47736, 23883, 379, 30, 3192, 47766, 32816, 8979, 22391, 39832, 47756, 21849, 19816, 21768, 47756, 34217, 30212, 18675, 44576, 379, 29, 1411, 379, 12529, 48353, 379, 10592, 47736, 45960, 50513, 19816, 28375, 47736, 53810, 30747, 53811, 30, 1597, 379, 13367, 38654, 47736, 31108, 46502, 379, 3190, 47736, 45960, 48172, 22038, 47736, 53810, 30747, 53811, 33369, 29, 19816, 20394, 47766, 48172, 47257, 37846, 38255, 19973, 35152, 47860, 47890, 44820, 33499, 37641, 32749, 48172, 30, 35884, 38645, 51043, 39964, 21361, 379, 29, 1715, 379, 5095, 47736, 31108, 46502, 379, 16983, 8979, 50840, 20394, 37366, 45960, 48172, 45052, 27356, 33108, 47422, 136, 29, 1597, 143, 1715, 39478, 136, 19816, 23459, 47756, 37846, 48191, 379, 29, 1829, 379, 11108, 24331, 379, 10592, 47736, 45960, 35884, 24331, 21370, 47736, 23464, 379, 33, 1911, 379, 7913, 47736, 23464, 19816, 47736, 24331, 136, 50560, 50840, 48191, 44335, 32816, 50560, 22391, 29288, 29, 33743, 379, 2636, 29290, 33743, 136, 50560, 50840, 48491, 47736, 33743, 34159, 26238, 30, 25192, 379, 29, 14393, 48172, 47736, 50094, 35178, 2131, 50094, 37934, 1411, 136, 47918, 50624, 379, 29, 1411, 379, 3032, 2131, 29, 7234, 39737, 38131, 47736, 36689, 36034, 44576, 46025, 22241, 29179, 44814, 22214, 24717, 48172, 30, 47736, 45960, 50802, 8979, 34297, 47766, 30212, 18675, 30747, 44576, 47736, 37667, 50624, 379, 8979, 31124, 46943, 30, 36019, 31108, 43210, 136, 19816, 28828, 50483, 33108, 379, 29, 16981, 37667, 136, 8979, 22535, 40002, 47736, 44576, 136, 48773, 48172, 39832, 38654, 47736, 43539, 51006, 48172, 29, 25110, 28334, 136, 22214, 37829, 23735, 18987, 20375, 48172, 25122, 48172, 21124, 47260, 44537, 379, 29, 16951, 25606, 21207, 8979, 40872, 19547, 47736, 36171, 136, 47725, 21246, 44300, 43078, 19816, 25809, 29, 34141, 20375, 50667, 20375, 41620, 25570, 30525, 18675, 46955, 31834, 30212, 47736, 28161, 379, 16951, 30747, 30, 35652, 37679, 136, 19816, 8979, 19626, 51028, 31624, 48172, 50237, 19816, 35884, 47736, 25570, 20136, 379, 29, 18402, 18675, 35513, 22891, 33108, 47736, 31034, 136, 45494, 46361, 38255, 18675, 47197, 19816, 45494, 37679, 19816, 29, 22350, 35700, 37334, 136, 47736, 45960, 27711, 34664, 34159, 47736, 30747, 32732, 19816, 50483, 32583, 48172, 30, 29210, 47736, 25570, 38255, 47736, 50427, 379, 16997, 50683, 20290, 22042, 47736, 53810, 30747, 53811, 33369, 136, 19816, 33108, 30, 47736, 43648, 38131, 47736, 25352, 136, 47860, 48246, 37846, 38255, 19973, 35152, 47860, 47956, 24914, 45619, 37641, 32749, 30, 48172, 35884, 38645, 51043, 39964, 21361, 379, 29, 2636, 47860, 31487, 22039, 19816, 47260, 37846, 30212, 18675, 50753, 136, 8979, 30826, 47766, 33108, 1715, 27159, 31366, 29, 38131, 1597, 39478, 27669, 50735, 47860, 23460, 47756, 37846, 48191, 379, 2636, 23461, 136, 47860, 35814, 30, 24331, 21370, 47736, 23464, 379, 18325, 47736, 45960, 50735, 27290, 50912, 35897, 30, 24331, 136, 47860, 44668, 47756, 29844, 379, 17116, 50560, 32783, 33743, 19816, 48496, 47736, 30, 33743, 34159, 26238, 25192, 379, 29, 1597, 379, 9448, 29, 8979, 30367, 34434, 50038, 34002, 48172, 49728, 47736, 35152, 20129, 48172, 45480, 18675, 40942, 379, 2636, 25876, 47736, 30, 26238, 25192, 136, 47736, 21857, 40988, 44351, 37103, 49736, 19816, 31022, 136, 20375, 50560, 34846, 50560, 30, 50685, 35897, 45471, 47725, 50735, 21077, 33108, 41989, 33743, 379, 3168, 50667, 20375, 47736, 33743, 50560, 21077, 38645, 30, 32749, 38255, 50735, 29289, 48191, 33108, 25227, 30621, 47422, 50912, 18675, 32530, 27170, 379, 8979, 26531, 37829, 30, 38300, 25110, 37103, 21992, 19816, 49736, 32749, 136, 34434, 19626, 25112, 37103, 28334, 20290, 47736, 30, 41145, 136, 19816, 19330, 29863, 47927, 44576, 47736, 51013, 39964, 44356, 30921, 34001, 33108, 50709, 30, 45471, 50560, 50840, 47671, 33108, 47736, 23759, 50639, 379, 29, 1715, 379, 3056, 29, 8979, 50840, 48769, 48172, 33001, 19547, 47736, 30381, 41678, 37667, 48078, 8979, 34663, 34159, 18675, 41145, 35385, 47927, 136, 22214, 30, 50730, 34434, 23743, 48172, 28979, 18675, 36689, 36034, 44576, 136, 8979, 31705, 23735, 48172, 42016, 47725, 25128, 30, 27243, 37829, 45987, 33108, 47736, 50549, 38131, 21246, 39499, 20375, 47266, 37366, 41145, 44536, 379, 16951, 45960, 30, 35705, 47736, 30747, 50912, 34470, 46361, 136, 22891, 19816, 37334, 53794, 47860, 28334, 33261, 30, 20375, 47736, 43651, 30416, 50735, 35270, 49616, 379, 12225, 48078, 8979, 50840, 31079, 30676, 34159, 47736, 45957, 53806, 30, 43648, 20375, 47736, 25352, 53794, 35897, 47766, 48769, 48172, 25347, 48191, 53794, 35897, 47736, 26238, 25192, 47736, 30, 29022, 379, 17030, 8979, 26531, 35145, 47725, 48773, 48172, 35884, 26238, 25192, 53806, 19547, 48191, 33108, 38275, 43678, 30, 26531, 37829, 51013, 136, 35897, 47766, 35667, 28334, 19816, 27406, 38654, 47736, 44576, 49766, 48243, 37235, 30, 48078, 379, 30, 8979, 50840, 48769, 48172, 35884, 47736, 26238, 25192, 53806, 33108, 31366, 37667, 48078, 379, 29 ]
[ true, true, true, true, true, true, true, false, false, false, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, false, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, true, false, true, true, true, true, true, true, true, true, false, false, true, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, false, true, true, true, true, true, false, false, false, false, true, true, false, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, false, true, true, true, false, true, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, false, true, true, true, false, true, true, false, false, false, false, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, false, true, true, true, true, false, false, false, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, false, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, false, false, false, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, false, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,388
Reflection – Visualization Challenge & Selection The first tool I used was the tool of Visualization, or Visual Thinking, to achieve an understanding of the problem among a group of stakeholders before attempting to identify and define possible solutions to the problem. I use this approach often with my fellow managers, our mission is to apply technology innovations to modernize delivery services to our customers, which may be citizens and non-citizens. I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of staff to learn from each other in the process of defining the scope, boundaries, key elements, and opportunities for improvements or solutions. Application I start the process by creating a straw man graphic of the problem domain. To develop the straw man graphic, I will draw from any existing material available to understand the environment. The existing material may be transportation documents, delivery materials, marketing materials. If materials are not available, then I conduct informal interviews with one-three of the managers who serve as my main points of contact on the initiative. If appropriate to the situation, I will borrow the concept to “front-stage/back-stage” from previous research. The front-stage/back-stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service. The template I often start with also has a column on the left to identify Main customers and a column on the right to identify customer locations. The straw man graphic is simple, using simple shapes and icons available in Visio or on the Internet. If the front- stage/back-stage view doesn’t work, then I will create a different type of visual, either based on a high- level process flow with swim lanes for different stakeholders, or another format. For the activity, I will divide the managers into groups of 5-6 participants each representing a different area of interest. Each group receives a poster-size copy of the straw man graphic that they can write on directly, or use sticky notes to make comments. I give them two-three questions to answer, such as: 1) What key elements are missing from the graphic? 2) What would you change about the graphic to make it more accurately reflect your problem space? 3) What key insights do you have about the relationships between the entities in your problem space? I give them approximately 20 minutes to discuss the questions and mark up the graphic. Then I have each group report out on their answers to those three questions while pointing to the mark-ups on their poster. As each group reports out, I record commonalities in the insights of each group, and then additional insights that come from the group discussion on an additional copy of the graphic. After the session, I digitize each group’s poster as an artifact, create a view that combines the shared and new insights from the group discussion, and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group. Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve, the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space. The graphic gives the diverse group of managers a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems. While they could create the graphic from a blank slate in a collaborative manner, starting with a straw man jump starts the conversation for them. They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them. They can also identify variables in the problem space – that is, it helps them to identify what they don’t know, in what areas they need to obtain information or data to provide the values for the variables. Since I discovered that the most valuable aspect is the shared insights and learning, next time I would use the visualization activity as a starting point for a series of design thinking activities. Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work.
[ 14406, 53794, 18008, 29, 4800, 112, 15538, 29, 16951, 29894, 48249, 8979, 49733, 50483, 47736, 48249, 38131, 18008, 136, 38457, 17995, 17010, 136, 48172, 18938, 19757, 49169, 38131, 47736, 30, 40942, 19729, 18675, 31358, 38131, 45960, 21207, 20596, 48172, 32788, 19816, 25870, 40389, 45471, 48172, 30, 47736, 40942, 379, 8979, 49728, 47927, 20129, 38198, 50912, 37366, 29676, 35947, 136, 38645, 36848, 34389, 48172, 20083, 47483, 30, 33667, 48172, 36967, 25992, 44560, 48172, 38645, 25418, 136, 50745, 36236, 21124, 23227, 19816, 37759, 143, 23227, 379, 8979, 30, 31705, 49733, 47736, 47464, 38131, 49766, 18675, 46359, 35930, 50228, 38131, 18675, 40942, 27263, 50912, 18675, 44581, 38131, 41678, 30, 38457, 41198, 30212, 26890, 48172, 19583, 18675, 27159, 31358, 38131, 45918, 48172, 35145, 30525, 27669, 38622, 33108, 47736, 40988, 38131, 30, 25876, 47736, 44165, 136, 21807, 136, 34752, 27973, 136, 19816, 38395, 30212, 33088, 38457, 45471, 379, 29, 3032, 29, 8979, 46021, 47736, 40988, 22241, 25117, 18675, 46359, 35930, 31218, 38131, 47736, 40942, 27263, 379, 17108, 26383, 47736, 46359, 35930, 30, 31218, 136, 8979, 50840, 27428, 30525, 19973, 29041, 36171, 20774, 48172, 49164, 47736, 28529, 379, 16951, 29041, 30, 36171, 36236, 21124, 48548, 27239, 136, 25992, 36181, 136, 36093, 36181, 379, 9194, 36181, 20234, 37829, 30, 20774, 136, 47797, 8979, 24206, 33501, 34141, 50912, 38275, 143, 47983, 38131, 47736, 35947, 50783, 44544, 20375, 37366, 35856, 30, 40172, 38131, 24514, 38255, 47736, 33609, 379, 29, 9194, 20154, 48172, 47736, 45074, 136, 8979, 50840, 21768, 47736, 24120, 48172, 53810, 30530, 143, 45924, 537, 20893, 143, 45924, 53811, 30525, 40816, 30, 43078, 379, 16951, 30530, 143, 45924, 537, 20893, 143, 45924, 20129, 31857, 48172, 42623, 47736, 37870, 47725, 28827, 44549, 53794, 28802, 19757, 30, 34049, 44549, 53794, 31672, 25418, 50912, 50797, 47736, 44549, 41351, 33961, 19816, 34049, 40997, 47725, 30, 28198, 47736, 38527, 48172, 41347, 47736, 44549, 379, 16951, 47571, 8979, 38198, 46021, 50912, 19626, 31672, 18675, 23710, 38255, 47736, 30, 35189, 48172, 32788, 11093, 25418, 19816, 18675, 23710, 38255, 47736, 43539, 48172, 32788, 25413, 35579, 379, 16951, 46359, 35930, 30, 31218, 34389, 44986, 136, 49766, 44986, 44658, 19816, 32729, 20774, 33108, 17984, 38457, 38255, 47736, 9557, 379, 9194, 47736, 30531, 45924, 537, 20893, 143, 45924, 50111, 27243, 37974, 51013, 136, 47797, 8979, 50840, 25110, 18675, 26571, 48885, 38131, 50213, 136, 27909, 21077, 38255, 18675, 31934, 35268, 40988, 30058, 50912, 47050, 34990, 30212, 26571, 45960, 136, 38457, 19905, 30299, 379, 29, 7788, 47736, 19018, 136, 8979, 50840, 27179, 47736, 35947, 34159, 31366, 38131, 1715, 143, 1829, 39195, 27669, 42994, 18675, 26571, 30, 20237, 38131, 33999, 379, 6748, 31358, 42135, 18675, 40405, 143, 45089, 24790, 38131, 47736, 46359, 35930, 31218, 47725, 47860, 22391, 51164, 38255, 30, 26724, 136, 38457, 49728, 46168, 37846, 48172, 35884, 23786, 379, 8979, 31012, 47766, 48876, 143, 47983, 41678, 48172, 19911, 136, 46716, 20375, 2131, 695, 125, 30, 18305, 34752, 27973, 20234, 36846, 30525, 47736, 31218, 2142, 1125, 125, 18305, 51125, 51273, 22903, 18744, 47736, 31218, 48172, 35884, 30, 34434, 37103, 18922, 42451, 51280, 40942, 45595, 2142, 1411, 125, 18305, 34752, 33743, 27214, 51273, 31705, 18744, 47736, 42683, 30, 21370, 47736, 28475, 33108, 51280, 40942, 45595, 2142, 8979, 31012, 47766, 20173, 1203, 36763, 48172, 26886, 47736, 30, 41678, 19816, 36074, 49616, 47736, 31218, 379, 16969, 8979, 31705, 27669, 31358, 42960, 38654, 38255, 47756, 19915, 48172, 47951, 47983, 30, 41678, 50753, 40169, 48172, 47736, 36074, 143, 49668, 38255, 47756, 40405, 379, 3168, 27669, 31358, 42966, 38654, 136, 8979, 42253, 30, 23821, 33108, 47736, 33743, 38131, 27669, 31358, 136, 19816, 47797, 19089, 33743, 47725, 23735, 30525, 47736, 31358, 30, 26890, 38255, 19757, 19089, 24790, 38131, 47736, 31218, 379, 2636, 47736, 44576, 136, 8979, 26640, 27669, 31358, 53806, 40405, 20375, 19757, 30, 20355, 136, 25110, 18675, 50111, 47725, 23729, 47736, 44668, 19816, 37641, 33743, 30525, 47736, 31358, 26890, 136, 19816, 47797, 30, 25110, 18675, 43423, 31218, 47725, 33250, 47756, 29654, 19816, 41241, 22915, 47725, 47860, 19411, 48172, 20375, 18675, 30, 31358, 379, 29, 9448, 112, 3056, 29, 18305, 8979, 31705, 35147, 30525, 24208, 47927, 29002, 50912, 44609, 31366, 34389, 47725, 50753, 47736, 31218, 53794, 30, 28668, 47736, 43423, 31218, 47725, 33250, 47756, 29654, 53794, 34389, 33040, 30212, 42628, 47756, 30, 49169, 38131, 47736, 40942, 47860, 20234, 51043, 48172, 45480, 136, 47736, 37103, 49862, 20405, 38131, 47736, 19018, 34389, 47736, 30, 44668, 33743, 19816, 44668, 35152, 47725, 38102, 50753, 47860, 20234, 51043, 48172, 25870, 47756, 40942, 45595, 379, 30, 16951, 31218, 31020, 47736, 27159, 31358, 38131, 35947, 18675, 30123, 40163, 30212, 26890, 47725, 19590, 47766, 48172, 44664, 30, 47756, 39671, 19816, 26383, 33743, 34159, 40442, 43683, 22723, 38131, 47756, 40958, 379, 18336, 47860, 24914, 30, 25110, 47736, 31218, 30525, 18675, 21553, 45184, 33108, 18675, 23613, 35990, 136, 46030, 50912, 18675, 46359, 35930, 34663, 46035, 30, 47736, 24678, 30212, 47766, 379, 16997, 22391, 41701, 32788, 50735, 47860, 20234, 33108, 47736, 31218, 53794, 38457, 32816, 47860, 20234, 30, 36846, 53794, 19816, 22391, 37103, 41701, 30731, 37641, 33743, 18744, 42683, 21370, 34752, 28475, 33812, 38131, 30, 47266, 48078, 48172, 32788, 47766, 379, 16997, 22391, 19626, 32788, 49896, 33108, 47736, 40942, 45595, 53794, 47725, 34389, 136, 34434, 31857, 30, 47766, 48172, 32788, 50709, 47860, 27214, 37974, 34862, 136, 33108, 50709, 20239, 47860, 37530, 48172, 38064, 33508, 38457, 25570, 48172, 41347, 30, 47736, 49872, 30212, 47736, 49896, 379, 29, 15828, 8979, 26858, 47725, 47736, 37135, 49862, 20405, 34389, 47736, 44668, 33743, 19816, 35152, 136, 37667, 48078, 8979, 51125, 30, 49728, 47736, 50228, 19018, 20375, 18675, 46030, 40163, 30212, 18675, 44533, 38131, 26238, 47899, 19014, 379, 16969, 47736, 43423, 30, 31218, 47725, 33250, 47756, 23728, 29654, 22391, 44544, 20375, 18675, 42421, 48249, 48006, 47736, 30, 42770, 38131, 47756, 51013, 379, 29 ]
[ true, true, false, false, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, false, true, true, false, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, true, true, false, true, true, false, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, false, true, true, true, true, false, true, true, true, true, true, true, true, false, false, false, false, false, false, false, false, true, true, true, false, false, true, true, false, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, false, false, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, false, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, true, false, true, true, false, true, false, true, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,389
Reflection – VISUAioLSZAoISon Challenge & Uelection During my fnal year at university (2006-2014), me and a team of fve fellow students did a research which delved into Brusselians’ percepton (Belgium) of a certain small hospital in the capital. Over the course of fve years, the hospital had been slowly losing market share and wanted to fnd ways to make more revenue, while stll upholding their values of inclusivity and patent-centeredness. The management was convinced that their loss of market share was ted to the percepton that inhabitants of Brussels had of the hospital and so they asked our university to set up a research project to fnd out what that percepton was exactly and to come up with some ways to improve the hospital’s percepton and consequently their revenue. None of the students in my team, including myself, had ever lived or studied in Brussels and none of us had ever been to or had ever even heard of the hospital in queston. We were all students in Business Communicaton and thus not very well-versed in the world of medicine or health care. That is why we needed to fnd a way for all of us to understand and communicate the research problem and come up with creatve ways to gather and present our data. We used the Visualizaton tool, the use of diverse types of imagery, during each step of the research process. This included maps of the city, demographical diagrams of Brussels’ inhabitants and patents of the hospital, mind maps of the stakeholders, etc. opplication The frst applicaton of Visualizaton occurred when my team was frst introduced to the research project: we fabricated a large mind map with a detailed map of Brussels city in the center and the logo of the hospital in the place it resided. All around we wrote the names of all stakeholders, such as patents, inhabitants of Brussels, nurses, doctors, cleaning staf, press and local authorites. Using diferent paterns, we tried to make out who had most influence on the hospital’s market share and in what way. We used that mind map to decide who to approach for our qualitatve research and how to approach them. Secondly, Visualizaton came into play during the qualitatve component of our research, where we held focus groups with patents and non-patents of the hospital. During those interviews, we gave partcipants paper and colored pencils and asked them to draw their “ideal hospital rooma in the center of their sheet. Aferwards, we asked them to write on the lef fve words that influenced their experience in hospitals negatvely and on the right fve words that experienced it positvely. This collage was then a startng point for conversaton about how this compared to hospitals they had been to and what they could do to improve. The technique of Visualizaton proved way more efcient in generatng a multtude of answers than simply asking how their experiences had been and how they could have been beter. Lastly, when we had conducted our qualitatve and quanttatve research and analyzed the data, we needed to present it to the board of the hospital and some university professors. We opted for quite a lot of visualizatons on screen for two reasons. Brussels is a diverse and thus multlingual city and our presentaton was solely held in Dutch and most of our audience was not skilled in statstcs. Not only did we use diagrams to clarify our fndings, we also used images to show possible improvements to infrastructure and something as simple as using colors on the slides to show triggers versus obstacles for patents to choose this hospital. Snsight & opproach What I have learned using the design thinking tool of Visualizaton is that can be used in many diferent settngs for many diferent ends. In our case, we used it to 1) understand our research beter, 2) collect data more efciently and 3) communicate our fndings to people who are both well and not at all familiar with health care, qualitatve research or even Brussels. The Visualizaton technique helped us broaden our research horizon thus more area for solutons than the original research queston allowed. Instead of fnding out what the percepton of this hospital was, we got to know in a way more general, but at the same tme detailed sense, how patents experience hospitals and how that experience could be improved. This allowed us to come up with solutons to up the revenue that had nothing to do with percepton, but rather with infrastructure, communicaton and proximity. Another great design thinking tool that we could have used to present our data to the board of the hospital would be the Personas. From our data on existng patents and non-patents (or as we might have called it not-yet-patents), we could have drawn diferent Personas representng inhabitants of Brussels, which include their socio-economic background, past experiences, motvatons for visitng a hospital, family context, etc. This way, the board could adjust or implement diferent changes to improve their infrastructure and communicaton to adapt it to a more diverse audience to really enforce their previously stated values of inclusivity and patent-centeredness.
[ 14406, 53794, 17768, 29, 4800, 112, 17519, 29, 6595, 37366, 30108, 51241, 20542, 49371, 122, 1223, 143, 1234, 125, 136, 36247, 19816, 18675, 47407, 38131, 30712, 29676, 46486, 26531, 18675, 43078, 50745, 25999, 34159, 4118, 53800, 39517, 122, 3726, 125, 38131, 18675, 22824, 45258, 32182, 33108, 47736, 22467, 379, 12735, 47736, 24986, 38131, 30712, 51247, 136, 47736, 32182, 31487, 21197, 45247, 35684, 36082, 44664, 19816, 50441, 48172, 30112, 50554, 48172, 35884, 37103, 43399, 136, 50753, 46214, 49644, 47756, 49872, 38131, 33208, 19816, 39286, 143, 22784, 379, 16951, 35937, 30, 50483, 30, 24713, 30, 47725, 30, 47756, 30, 35685, 30, 38131, 30, 36082, 30, 44664, 30, 50483, 30, 47495, 30, 48172, 30, 47736, 30, 39517, 30, 47725, 33565, 38131, 4119, 31487, 38131, 47736, 32182, 19816, 45345, 47860, 20396, 38645, 49371, 48172, 44581, 49616, 18675, 43078, 41145, 48172, 30112, 38654, 50709, 47725, 39517, 50483, 28881, 19816, 48172, 23735, 49616, 50912, 45494, 50554, 48172, 33082, 47736, 32182, 53806, 39517, 19816, 24378, 47756, 43399, 379, 29, 12283, 38131, 47736, 46486, 33108, 37366, 47407, 136, 33201, 37373, 136, 31487, 28821, 35518, 38457, 46488, 33108, 4119, 19816, 37767, 38131, 49717, 31487, 28821, 21197, 48172, 38457, 31487, 28821, 28802, 31776, 38131, 47736, 32182, 33108, 41687, 379, 18238, 50685, 19547, 46486, 33108, 4179, 5247, 19816, 48027, 37829, 50038, 50667, 143, 50020, 33108, 47736, 51092, 38131, 36330, 38457, 31767, 22525, 379, 16946, 34389, 50802, 50560, 37534, 48172, 30112, 18675, 50549, 30212, 19547, 38131, 49717, 48172, 49164, 19816, 23842, 47736, 43078, 40942, 19816, 23735, 49616, 50912, 25139, 50554, 48172, 30825, 19816, 40732, 38645, 25570, 379, 18238, 49733, 47736, 18015, 48249, 136, 47736, 49728, 38131, 27159, 48889, 38131, 32876, 136, 27594, 27669, 46134, 38131, 47736, 43078, 40988, 379, 17019, 33198, 36049, 38131, 47736, 23230, 136, 26031, 26486, 38131, 4119, 53800, 33565, 19816, 39290, 38131, 47736, 32182, 136, 36689, 36049, 38131, 47736, 45960, 136, 28719, 379, 29, 38386, 29, 16951, 30550, 20073, 38131, 18015, 38098, 50730, 37366, 47407, 50483, 30550, 34191, 48172, 47736, 43078, 41145, 2131, 50560, 29377, 18675, 35003, 36689, 36021, 50912, 18675, 26313, 36021, 38131, 4119, 23230, 33108, 47736, 22781, 19816, 47736, 35621, 38131, 47736, 32182, 33108, 47736, 39964, 34434, 43119, 379, 2775, 20290, 50560, 51184, 47736, 37419, 38131, 19547, 45960, 136, 46716, 20375, 39290, 136, 33565, 38131, 4119, 136, 37950, 136, 27228, 136, 23313, 45917, 136, 40760, 19816, 35561, 20718, 379, 17693, 26555, 39292, 136, 50560, 48663, 48172, 35884, 38654, 50783, 31487, 37135, 33476, 38255, 47736, 32182, 53806, 36082, 44664, 19816, 33108, 50709, 50549, 379, 18238, 49733, 47725, 36689, 36021, 48172, 25712, 50783, 48172, 20129, 30212, 38645, 41604, 43078, 19816, 32234, 48172, 20129, 47766, 379, 29, 15483, 136, 18015, 22364, 34159, 40045, 27594, 47736, 41604, 24024, 38131, 38645, 43078, 136, 50735, 50560, 31834, 30126, 31366, 50912, 39290, 19816, 37759, 143, 39290, 38131, 47736, 32182, 379, 6595, 47951, 34141, 136, 50560, 30838, 39180, 39083, 19816, 23692, 39448, 19816, 20396, 47766, 48172, 27428, 47756, 53810, 32737, 32182, 43679, 33108, 47736, 22781, 38131, 47756, 44710, 379, 2616, 136, 50560, 20396, 47766, 48172, 51164, 38255, 47736, 35188, 30712, 51006, 47725, 33477, 47756, 29125, 33108, 32188, 37560, 19816, 38255, 47736, 43539, 30712, 51006, 47725, 29130, 34434, 40370, 379, 17019, 23619, 50483, 47797, 18675, 46034, 40163, 30212, 24684, 18744, 32234, 47927, 23898, 48172, 32188, 47860, 31487, 21197, 48172, 19816, 50709, 47860, 24914, 27214, 48172, 33082, 379, 16951, 47464, 38131, 18015, 41340, 50549, 37103, 27838, 33108, 30893, 18675, 37306, 38131, 19915, 47714, 45004, 20399, 32234, 47756, 29132, 31487, 21197, 19816, 32234, 47860, 24914, 31705, 21197, 21356, 379, 29, 10435, 136, 50730, 50560, 31487, 24207, 38645, 41604, 19816, 41626, 43078, 19816, 19794, 47736, 25570, 136, 50560, 37534, 48172, 40732, 34434, 48172, 47736, 21646, 38131, 47736, 32182, 19816, 45494, 49371, 41084, 379, 18238, 38417, 30212, 41718, 18675, 35689, 38131, 50236, 38255, 44206, 30212, 48876, 42068, 379, 4119, 34389, 18675, 27159, 19816, 48027, 37304, 23230, 19816, 38645, 40737, 50483, 45427, 31834, 33108, 6598, 19816, 37135, 38131, 38645, 20655, 50483, 37829, 45140, 33108, 46075, 379, 12307, 38300, 26531, 50560, 49728, 26486, 48172, 23266, 38645, 30114, 136, 50560, 19626, 49733, 32877, 48172, 44831, 40389, 33088, 48172, 33535, 19816, 45506, 20375, 44986, 20375, 49766, 23697, 38255, 47736, 45208, 48172, 44831, 48671, 50027, 38057, 30212, 39290, 48172, 23110, 47927, 32182, 379, 29, 15930, 112, 38412, 29, 18305, 8979, 31705, 35147, 49766, 47736, 26238, 47899, 48249, 38131, 18015, 34389, 47725, 22391, 21124, 49733, 33108, 36019, 26555, 44595, 30212, 36019, 26555, 28296, 379, 9285, 38645, 22605, 136, 50560, 49733, 34434, 48172, 695, 125, 49164, 38645, 43078, 21356, 136, 1125, 125, 23645, 25570, 37103, 27839, 19816, 1411, 125, 23842, 38645, 30114, 48172, 39478, 50783, 20234, 21781, 50667, 19816, 37829, 20542, 19547, 29494, 50912, 31767, 22525, 136, 41604, 43078, 38457, 28802, 4119, 379, 16951, 18015, 47464, 31845, 49717, 22001, 38645, 43078, 32158, 48027, 37103, 20237, 30212, 45477, 47714, 47736, 38561, 43078, 41687, 19588, 379, 9485, 38131, 30113, 38654, 50709, 47736, 39517, 38131, 47927, 32182, 50483, 136, 50560, 31124, 48172, 34862, 33108, 18675, 50549, 37103, 30873, 136, 22214, 20542, 47736, 43922, 48169, 26313, 44463, 136, 32234, 39290, 29125, 32188, 19816, 32234, 47725, 29125, 24914, 21124, 33083, 379, 17019, 19588, 49717, 48172, 23735, 49616, 50912, 45477, 48172, 49616, 47736, 43399, 47725, 31487, 37852, 48172, 27214, 50912, 39517, 136, 22214, 41893, 50912, 33535, 136, 23854, 19816, 41379, 379, 29, 2961, 31269, 26238, 47899, 48249, 47725, 50560, 24914, 31705, 49733, 48172, 40732, 38645, 25570, 48172, 47736, 21646, 38131, 47736, 32182, 51125, 21124, 47736, 13279, 379, 7913, 38645, 25570, 38255, 29042, 39290, 19816, 37759, 143, 39290, 122, 38457, 20375, 50560, 36641, 31705, 22338, 34434, 37829, 143, 51259, 143, 39290, 125, 136, 50560, 24914, 31705, 27441, 26555, 13279, 42997, 33565, 38131, 4119, 136, 50745, 33197, 47756, 45386, 143, 27761, 20906, 136, 39266, 29132, 136, 37189, 30212, 50204, 18675, 32182, 136, 29505, 24563, 136, 28719, 379, 17019, 50549, 136, 47736, 21646, 24914, 19135, 38457, 33001, 26555, 22915, 48172, 33082, 47756, 33535, 19816, 23854, 48172, 19059, 34434, 48172, 18675, 37103, 27159, 20655, 48172, 42023, 28322, 47756, 40817, 46048, 49872, 38131, 33208, 19816, 39286, 143, 22784, 379, 29 ]
[ true, true, false, false, true, true, false, false, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, false, true, false, true, false, true, false, true, false, true, false, true, false, true, false, true, false, true, false, true, false, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, false, true, false, true, false, true, true, false, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, false, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, true, false, true, true, false, true, true, true, true, true, false, true, true, false, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,390
REFLECTION – STORYTELLING Challenge: I work as a Supply Chain Specialist in an E-commerce firm. Our company is focused in the public sector. One of your biggest challenges we feel is to keep a project moving forward and keep innovating new methods to achieve our goals. In India, there is the public opinion that the public sector is lazy, overpaid, and gets nothing done. A hindrance is often a small group or a single individual who is blocking innovation in the whole organisation. The ulterior motive why this person is blocking the innovation can be many. But they have almost always one thing in common, they don’t benefit directly from the project and don’t seem to understand the improvements this project will bring. Selection & Application: I am using storytelling right at the beginning of this project, to create a productive environment. I start by asking questions about previous projects, bad and good ones. This way I can identify, who might be sceptical about the new development. And also get a feel for what they fear the most. As we learned, a great story always has 3 elements an emotional connection, logic, and a higher course. For me, the higher course is always the benefit for the consumers who will be using the product. The emotional connections are people who will be working on the project and some personal experience to let the receiver in terms of promotions. The Logic part is the hardest to generalize and has to be tailored for each project. Usually, the plot of my story revolves around, how in the future could the customer use a product and what kind of improvements could be possible in the future time. Insight: 5-10 mins is more than enough to get everybody on board, or at least to start opening up. I observed that this is very critical as afterward we can have a more productive atmosphere during the discussion. But we have to be very particular to not promise features that cannot be realized, it should not be a science fiction movie, we still have to be realistic. Approach: In the future, I will continue to use storytelling to create a common ground for my all my projects. I also endeavour to continue to improve my storytelling skills by reading more or taking a dedicated course for it. For bigger and more creative projects we should try the Mind-Map technique. As good as the tool already is, we can imagine that they will increase chances of success even better together.
[ 14091, 53794, 15165, 29, 4800, 2131, 35, 8979, 51013, 20375, 18675, 16458, 4786, 16046, 33108, 19757, 6616, 143, 23788, 29886, 379, 12716, 23883, 30, 34389, 30129, 33108, 47736, 41437, 44317, 379, 12588, 38131, 51280, 21415, 22881, 50560, 29662, 34389, 30, 48172, 34732, 18675, 41145, 37221, 30349, 19816, 34732, 33663, 37641, 36542, 48172, 30, 18938, 38645, 31085, 379, 9285, 9340, 136, 47819, 34389, 47736, 41437, 38378, 47725, 47736, 41437, 44317, 30, 34389, 35099, 136, 38832, 136, 19816, 30975, 37852, 27290, 379, 2145, 31977, 34389, 38198, 18675, 45258, 30, 31358, 38457, 18675, 45030, 33357, 50783, 34389, 21601, 33664, 33108, 47736, 50786, 30, 38511, 379, 16951, 48939, 37171, 50802, 47927, 39620, 34389, 21601, 47736, 30, 33664, 22391, 21124, 36019, 379, 4187, 47860, 31705, 19602, 19657, 38275, 47885, 33108, 30, 23819, 136, 47860, 27214, 37974, 21309, 26724, 30525, 47736, 41145, 19816, 27214, 37974, 44350, 48172, 30, 49164, 47736, 33088, 47927, 41145, 50840, 21979, 379, 35, 15538, 112, 3032, 2131, 35, 8979, 19661, 49766, 46304, 43539, 20542, 47736, 21222, 38131, 47927, 41145, 136, 48172, 25110, 18675, 30, 41056, 28529, 379, 8979, 46021, 22241, 20399, 41678, 18744, 40816, 30, 41156, 136, 20946, 19816, 31108, 38288, 379, 17019, 50549, 8979, 22391, 32788, 136, 50783, 36641, 21124, 30, 44099, 18744, 47736, 37641, 26394, 379, 2897, 19626, 30966, 18675, 29662, 30212, 50709, 47860, 30, 29621, 47736, 37135, 379, 3168, 50560, 35147, 136, 18675, 31269, 46282, 19657, 31672, 1411, 27973, 19757, 30, 28097, 24329, 136, 35605, 136, 19816, 18675, 31935, 24986, 379, 7788, 36247, 136, 47736, 31935, 30, 24986, 34389, 19657, 47736, 21309, 30212, 47736, 24500, 50783, 50840, 21124, 49766, 47736, 30, 41043, 379, 16951, 28097, 24331, 20234, 39478, 50783, 50840, 21124, 51043, 38255, 47736, 30, 41145, 19816, 45494, 39631, 29125, 48172, 35256, 47736, 42133, 33108, 47646, 38131, 30, 41191, 379, 16951, 10749, 39173, 34389, 47736, 31632, 48172, 30879, 19816, 31672, 48172, 21124, 30, 47249, 30212, 27669, 41145, 379, 17697, 136, 47736, 40101, 38131, 37366, 46282, 43456, 20290, 136, 30, 32234, 33108, 47736, 30702, 24914, 47736, 25413, 49728, 18675, 41043, 19816, 50709, 34807, 38131, 30, 33088, 24914, 21124, 40389, 33108, 47736, 30702, 48078, 379, 38, 9448, 2131, 35, 1715, 143, 790, 36755, 34389, 37103, 47714, 28398, 48172, 30966, 28828, 38255, 21646, 136, 38457, 20542, 35166, 48172, 30, 46021, 38343, 49616, 379, 8979, 38043, 47725, 47927, 34389, 50038, 25202, 20375, 19342, 50560, 22391, 30, 31705, 18675, 37103, 41056, 20561, 27594, 47736, 26890, 379, 4187, 50560, 31705, 29, 48172, 21124, 50038, 39213, 48172, 37829, 41177, 29640, 47725, 22391, 37829, 21124, 42017, 136, 34434, 30, 44820, 37829, 21124, 18675, 44144, 29740, 37218, 136, 50560, 46185, 31705, 48172, 21124, 42006, 379, 39, 3056, 2131, 35, 9285, 47736, 30702, 136, 8979, 50840, 24588, 48172, 49728, 46304, 48172, 25110, 18675, 23819, 31347, 30, 30212, 37366, 19547, 37366, 41156, 379, 8979, 19626, 28274, 48172, 24588, 48172, 33082, 37366, 30, 46304, 45145, 22241, 41972, 37103, 38457, 47266, 18675, 25787, 24986, 30212, 34434, 379, 7788, 30, 21414, 19816, 37103, 25122, 41156, 50560, 44820, 48769, 47736, 11598, 143, 11185, 47464, 379, 30, 3168, 31108, 20375, 47736, 48249, 19623, 34389, 136, 50560, 22391, 32888, 47725, 47860, 50840, 33259, 30, 22899, 38131, 46695, 28802, 21361, 48191, 379, 29 ]
[ true, true, false, false, false, true, false, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, true, false, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, false, false, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, false, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, false, true, false, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, false, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, false, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,396
Example Reflection – Storytelling challenge & Selection Exposing to other is a simple and a complex way we should go with storytelling for a simple way. I deal with vulnerable populations, developmentally disabled individuals, senior citizens, and economically disadvantaged people but I noticed others which may not be compared to them but very noticeable to see that have a depression after travelling not accepting how to go back with their lives. Many of these people deal with oppression and dysfunction in every aspect of their lives surely, also they need to be empowered and inspiration is a path to empowerment. I spend a lot of time “opening people up” and finding ways to inspire them to improve their circumstances. When I work with seniors, we share stories for different reasons. Often they're lonely and are so happy to share stories of their lives with me to connect and they find meaning in sharing these experiences as a form of teaching and/or legacy, in a sense. With my developmentally clients I share stories of my life in order to help them visualize a state of independence, I use their feedback against the context of my story to ascertain their goals, and sometimes we use stories to better understand their interests and thought processes. I use this information to develop different strategies to try and find a way that works for them to gain more independence in the areas they find lacking in their lives. Application I have a story about using storytelling. I was also explaining how sometimes addressing the needs of one individual can impact everyone for the better, even if it seems extreme or out of the ordinary. I told a story about when I ran an emergency shelter after a natural disaster. Everyone was doing really well except for one girl whose stress was making her very emotionally volatile. I could tell she needed attention; in my mind I decided she would be the day girl to hang out and talk. We went for a cup of coffee and sat down with her and let her talk. It turned out to have a problem in life with her family and friends, she is not able to communicate back. Insight & Approach Well, after a long talk and more listening , that was an eye-opener. Her mother was a calm presence and doing very well. Clearly it was time for me to open up with my story. I told her how scary it was when I had doubts communicating in front of people for the first time and how difficult and scary that all was. I shared how I used of meeting new people and make myself in new circles, and then tied us together, by noting how she and I both have same kind of feelings. This worked really well. She really needed individual attention for that brief time, and she ended up with that and a true support. She calmed down, her mother, who had become worried about her, calmed down, and everyone around them calmed down. Peace reigned again. Sometimes a little story can do a lot of good. This course made me see this as a tool in a new way. When I've done it before it was really "ad hoc," but now I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them. I have a design background, but I ended up as an entrepreneur in business. I had no idea this would ever be considered an asset, but I am so very grateful that it is!
[ 7215, 14406, 53794, 16274, 35, 22869, 112, 15538, 41, 7308, 48172, 38622, 34389, 18675, 44986, 19816, 18675, 23996, 50549, 50560, 44820, 31079, 50912, 46304, 30212, 18675, 30, 44986, 50549, 379, 8979, 25640, 50912, 50365, 40290, 136, 26400, 26742, 33370, 136, 44453, 30, 23227, 136, 19816, 27763, 26747, 39478, 22214, 8979, 37859, 38623, 50745, 36236, 37829, 21124, 30, 23898, 48172, 47766, 22214, 50038, 37856, 48172, 44335, 47725, 31705, 18675, 26168, 19330, 48582, 37829, 30, 18838, 32234, 48172, 31079, 20893, 50912, 47756, 35526, 379, 11182, 38131, 47848, 39478, 25640, 50912, 38411, 19816, 30, 27624, 33108, 28827, 20405, 38131, 47756, 35526, 46910, 136, 19626, 47860, 37530, 48172, 21124, 28178, 19816, 30, 33779, 34389, 18675, 39293, 48172, 28180, 379, 8979, 45727, 18675, 35689, 38131, 48078, 53810, 38343, 39478, 49616, 53811, 19816, 29843, 30, 50554, 48172, 33782, 47766, 48172, 33082, 47756, 23208, 379, 18325, 8979, 51013, 50912, 44455, 136, 50560, 44664, 30, 46269, 30212, 26571, 42068, 379, 12545, 47860, 119, 35632, 19816, 20234, 45345, 31615, 48172, 44664, 46269, 38131, 47756, 30, 35526, 50912, 36247, 48172, 24324, 19816, 47860, 29838, 36259, 33108, 44678, 47848, 29132, 20375, 18675, 30285, 38131, 30, 47403, 19819, 35196, 136, 33108, 18675, 44463, 379, 18402, 37366, 26400, 30, 23367, 8979, 44664, 46269, 38131, 37366, 30, 35330, 33108, 38484, 48172, 31843, 47766, 50237, 18675, 46046, 38131, 33315, 136, 8979, 49728, 47756, 29654, 19352, 47736, 30, 24563, 38131, 37366, 46282, 48172, 20382, 47756, 31085, 136, 19816, 45510, 50560, 49728, 46269, 48172, 21361, 30, 49164, 47756, 34007, 19816, 47956, 40997, 379, 8979, 49728, 47927, 33508, 48172, 26383, 26571, 30, 46345, 48172, 48769, 19816, 29838, 18675, 50549, 47725, 51057, 30212, 47766, 48172, 30731, 37103, 33315, 33108, 47736, 20239, 30, 47860, 29838, 34931, 33108, 47756, 35526, 379, 37, 3032, 33, 8979, 31705, 18675, 46282, 18744, 49766, 46304, 379, 8979, 50483, 19626, 29179, 32234, 45510, 19101, 47736, 30, 37546, 38131, 38275, 33357, 22391, 32952, 28831, 30212, 47736, 21361, 136, 28802, 32816, 34434, 44356, 29310, 38457, 38654, 30, 38131, 47736, 38492, 379, 8979, 48212, 18675, 46282, 18744, 50730, 8979, 41840, 19757, 28074, 44722, 19330, 18675, 37469, 26776, 379, 30, 7194, 50483, 27252, 42023, 50667, 28926, 30212, 38275, 31006, 50801, 46394, 50483, 35897, 31873, 50038, 30, 28100, 50314, 379, 8979, 24914, 47549, 44697, 37534, 20609, 2136, 33108, 37366, 36689, 8979, 25713, 44697, 51125, 21124, 30, 47736, 25606, 31006, 48172, 31588, 38654, 19816, 47276, 379, 18238, 50683, 30212, 18675, 25341, 38131, 23547, 19816, 43969, 27356, 50912, 31873, 19816, 35256, 30, 31873, 47276, 379, 9685, 48827, 38654, 48172, 31705, 18675, 40942, 33108, 35330, 50912, 31873, 29505, 19816, 30509, 136, 44697, 34389, 37829, 18724, 48172, 30, 23842, 20893, 379, 29, 9448, 112, 3056, 30, 18278, 136, 19330, 18675, 35635, 47276, 19816, 37103, 35479, 136, 47725, 50483, 19757, 29333, 143, 38341, 379, 8747, 37147, 50483, 18675, 22350, 30, 40729, 19816, 27252, 50038, 50667, 379, 5056, 34434, 50483, 48078, 30212, 36247, 48172, 38337, 49616, 50912, 37366, 46282, 379, 8979, 48212, 31873, 30, 32234, 44073, 34434, 50483, 50730, 8979, 31487, 27347, 23846, 33108, 30530, 38131, 39478, 30212, 47736, 29894, 48078, 19816, 30, 32234, 26593, 19816, 44073, 47725, 19547, 50483, 379, 8979, 44668, 32234, 8979, 49733, 38131, 36357, 37641, 39478, 19816, 35884, 30, 37373, 33108, 37641, 23192, 136, 19816, 47797, 48051, 49717, 48191, 136, 22241, 37869, 32234, 44697, 19816, 8979, 21781, 31705, 43922, 30, 34807, 38131, 29664, 379, 17019, 51028, 42023, 50667, 379, 15694, 42023, 37534, 33357, 20609, 30212, 47725, 21958, 30, 48078, 136, 19816, 44697, 28278, 49616, 50912, 47725, 19816, 18675, 48735, 46883, 379, 15694, 22351, 27356, 136, 31873, 37147, 136, 50783, 30, 31487, 21174, 51101, 18744, 31873, 136, 22351, 27356, 136, 19816, 28831, 20290, 47766, 22351, 27356, 379, 30, 13197, 42611, 19349, 379, 15992, 18675, 35513, 46282, 22391, 27214, 18675, 35689, 38131, 31108, 379, 17019, 24986, 35814, 36247, 44335, 30, 47927, 20375, 18675, 48249, 33108, 18675, 37641, 50549, 379, 18325, 8979, 121, 27290, 34434, 21207, 34434, 50483, 42023, 106, 19053, 32040, 136, 106, 22214, 37898, 8979, 22391, 30, 40688, 19437, 19816, 47890, 38131, 46269, 47725, 50840, 20476, 36247, 33108, 40742, 37366, 32749, 19816, 21345, 29, 32852, 47766, 379, 8979, 31705, 18675, 26238, 20906, 136, 22214, 8979, 28278, 49616, 20375, 19757, 28494, 33108, 22188, 379, 30, 8979, 31487, 37724, 32732, 47927, 51125, 28821, 21124, 24394, 19757, 20457, 136, 22214, 8979, 19661, 45345, 50038, 31241, 47725, 34434, 34389, 105, 29 ]
[ true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, false, true, true, true, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, false, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, false, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, false, false, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, false, true, true, false, true, true, true, true, false, true, true, false, true, true, true, true, true, true, false, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,397
Challenge: Story telling is an art which connects emotions and showcases values of people. It doesn't just satisfy the sharing of vision and humanity. It is also used to share knowledge, lessons learned in life , and social and cultural values. This is especially useful in corporate life. The challenge is to make the people from the top tiers of management understand the perspectives of those of ground level employees. For that, story telling should be in simple language. This process should inspire and unite people. It need not be either completely true or fictional as long as it adds value to the feelings of the people. The audience should get inspired from the storyline & work towards their goal in a quicker manner. Selection: Selecting the audience is also a main factor in success of a story telling session. Your audience should be focused towards a common goal. To be a good storyteller you need to be a good listener. For every story process, you need a good theme, a vivid setting, a strong narration, and a coherent plot. This will make the audience engaged throughout the process. The story should be interesting and interactive to keep audience in enthusiastic state. Application: I have used the application of story telling in various situations of my life. I can share my real life experiences which helped me & my friends to get placed in a good company. Initially we never knew how to prepare for placement. One day I met a senior who comes from a very rural background who now works in a very reputed company. Their parents and friends are so proud of him. I took this concept as my basis and built upon it. I wove some interview experience into a fiction also based on my real life, as I too am from a rural area and could identify with that senior’s struggles. I shared this story with my friends. They took inspiration from the story and started working hard to learn aptitude and logical and technical reasoning. As a result of this, my friends and I got selected into reputed core companies. Insight: When I entered into a company, I was supposed to manage people whose experience is two times that of mine. At the time I motivated them to achieve the vision of the organisation. These people were not paying their complete attention to my commands. After analysing how to improve the process , I found story telling would be a good option. I asked their views about the workplace and working ambience. The people were a little bit lethargic. I asked my senior professionals about how to improve that situation. Then I came with a story to ignite the people's minds and I improved the working ambience. Now, we are the top performing team in the organization. We are generating good revenue through team work. This is not possible without the help of this story telling tool. Approach: I used this tool in my organization in order to make a better work place. This helped me to guide all my juniors to work in a better environment. Some people can push the employee to work without any motivation. You can achieve the success but the employee engagement would be very low. But for longlasting success, you need to motivate them. For that you really need story telling. To grow in people management, it is a mandatory tool. If we use story telling along with other tools like visualisation, it would be helpful to achieve overall success for the organization. I hope I can someday be the best in my department by using various thinking processes as well as optimizing team management.
[ 4800, 2131, 29, 16260, 47553, 34389, 19757, 20334, 50745, 24338, 28104, 19816, 44836, 49872, 38131, 39478, 379, 9685, 27243, 37394, 34686, 43989, 47736, 30, 44678, 38131, 50191, 19816, 32549, 379, 9685, 34389, 19626, 49733, 48172, 44664, 34868, 136, 35253, 35147, 33108, 35330, 136, 19816, 45366, 19816, 30, 25329, 49872, 379, 17019, 34389, 28668, 49736, 33108, 24823, 35330, 379, 29, 16951, 22869, 34389, 48172, 35884, 47736, 39478, 30525, 47736, 48283, 48055, 38131, 35937, 49164, 47736, 39671, 38131, 30, 47951, 38131, 31347, 35268, 28161, 379, 7788, 47725, 136, 46282, 47553, 44820, 21124, 33108, 44986, 30, 34992, 379, 17019, 40988, 30, 44820, 33782, 19816, 49357, 39478, 379, 9685, 37530, 37829, 21124, 27909, 23988, 48735, 38457, 29741, 20375, 35635, 20375, 34434, 19103, 49868, 30, 48172, 47736, 29664, 38131, 47736, 39478, 379, 16951, 20655, 44820, 30966, 33783, 30525, 47736, 46295, 112, 51013, 48357, 47756, 30, 31082, 33108, 18675, 41699, 35990, 379, 29, 15538, 2131, 29, 15536, 47736, 20655, 34389, 19626, 18675, 35856, 29425, 33108, 46695, 38131, 18675, 46282, 47553, 44576, 379, 18588, 20655, 44820, 21124, 30, 30129, 48357, 18675, 23819, 31082, 379, 17108, 21124, 18675, 31108, 46301, 51273, 37530, 48172, 21124, 18675, 31108, 35476, 379, 7788, 28827, 46282, 30, 40988, 136, 51273, 37530, 18675, 31108, 47781, 136, 18675, 50274, 44587, 136, 18675, 46444, 37438, 136, 19816, 18675, 23569, 40101, 379, 17019, 50840, 35884, 30, 47736, 20655, 28332, 48006, 47736, 40988, 379, 16951, 46282, 30, 44820, 21124, 34002, 19816, 33956, 48172, 34732, 30, 20655, 33108, 28465, 46046, 379, 29, 3032, 2131, 29, 8979, 31705, 49733, 47736, 20069, 38131, 46282, 47553, 33108, 49912, 45079, 38131, 37366, 35330, 379, 8979, 22391, 44664, 37366, 41989, 35330, 30, 29132, 50745, 31845, 36247, 30, 112, 37366, 30509, 48172, 30966, 39967, 33108, 18675, 31108, 23883, 379, 9410, 50560, 37638, 34846, 30, 32234, 48172, 40688, 30212, 39970, 379, 12588, 25606, 8979, 36499, 18675, 44453, 50783, 23743, 30525, 18675, 50038, 43801, 20906, 50783, 30, 37898, 51057, 33108, 18675, 50038, 43031, 23883, 379, 16964, 39157, 19816, 30509, 20234, 45345, 41334, 38131, 31962, 379, 8979, 48246, 30, 47927, 30, 24120, 20375, 37366, 21093, 19816, 22104, 49661, 34434, 379, 8979, 51129, 45494, 34131, 29125, 34159, 18675, 29740, 19626, 21077, 38255, 37366, 30, 41989, 35330, 136, 20375, 8979, 48243, 19661, 30525, 18675, 43801, 20237, 19816, 24914, 32788, 50912, 47725, 44453, 53806, 46467, 379, 8979, 44668, 47927, 46282, 30, 50912, 37366, 30509, 379, 16997, 48246, 33779, 30525, 47736, 46282, 19816, 46025, 51043, 31624, 48172, 35145, 20186, 19816, 30, 35606, 19816, 47454, 42066, 379, 30, 3168, 18675, 43267, 38131, 47927, 136, 37366, 30509, 19816, 8979, 31124, 44393, 34159, 43031, 24804, 30, 23879, 379, 29, 9448, 2131, 29, 18325, 8979, 28445, 34159, 18675, 23883, 136, 8979, 50483, 46893, 48172, 35932, 39478, 50801, 29125, 34389, 48876, 48105, 47725, 30, 38131, 36711, 379, 3248, 47736, 48078, 8979, 37162, 47766, 48172, 18938, 47736, 50191, 38131, 47736, 38511, 379, 16992, 39478, 50685, 37829, 30, 39362, 47756, 23985, 20609, 48172, 37366, 23771, 379, 2636, 19780, 32234, 48172, 33082, 47736, 40988, 136, 8979, 30367, 30, 46282, 47553, 51125, 21124, 18675, 31108, 38441, 379, 8979, 20396, 47756, 50122, 18744, 47736, 51054, 19816, 51043, 19687, 379, 30, 16951, 39478, 50685, 18675, 35513, 21517, 35258, 379, 8979, 20396, 37366, 44453, 41080, 18744, 32234, 48172, 33082, 47725, 30, 45074, 379, 16969, 8979, 22364, 50912, 18675, 46282, 48172, 32826, 47736, 39478, 120, 36705, 19816, 8979, 33083, 47736, 51043, 19687, 379, 30, 12338, 136, 50560, 20234, 47736, 48283, 39543, 47407, 33108, 47736, 30, 38527, 379, 18238, 20234, 30887, 31108, 43399, 48005, 30, 47407, 51013, 379, 17019, 34389, 37829, 40389, 50933, 47736, 31843, 38131, 47927, 46282, 47553, 48249, 379, 29, 3056, 2131, 29, 8979, 49733, 47927, 48249, 33108, 37366, 38527, 33108, 38484, 48172, 35884, 18675, 21361, 51013, 39964, 379, 17019, 31845, 36247, 48172, 31416, 19547, 37366, 30, 34675, 48172, 51013, 33108, 18675, 21361, 28529, 379, 15982, 39478, 22391, 41545, 47736, 28160, 48172, 51013, 50933, 19973, 30, 37165, 379, 18577, 22391, 18938, 47736, 46695, 22214, 47736, 28160, 28334, 51125, 21124, 50038, 35712, 379, 29, 4187, 30212, 35646, 46695, 136, 51273, 37530, 48172, 37161, 47766, 379, 7788, 47725, 51273, 42023, 37530, 46282, 47553, 379, 17108, 31372, 33108, 30, 39478, 35937, 136, 34434, 34389, 18675, 35957, 48249, 379, 9194, 50560, 49728, 46282, 47553, 19605, 50912, 38622, 48264, 35385, 30, 50217, 136, 34434, 51125, 21124, 31850, 48172, 18938, 38763, 46695, 30212, 47736, 38527, 379, 29, 8979, 32147, 8979, 22391, 45498, 21124, 47736, 21345, 33108, 37366, 26114, 22241, 49766, 49912, 47899, 40997, 20375, 50667, 20375, 30, 38438, 47407, 35937, 379, 29 ]
[ false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, false, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, true, true, true, false, true, true, true, false, true, true, true, false, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,399
Storytelling Challenge & Selection Storytelling is a fundamental tool for me because I work at a daycare center in Brazil. Therefore, the skill to share my own stories in a way that can give the children something to believe or a goal in his life is a must. Many of those children deal with violence, fear and daddy issues at home, they need my help to live a better day. Often they don't want to talk with me or anyone, sometimes they just shut themselves from the world. However, I noticed that sharing stories of my life with them made a great impact, and at the same time, this made me comprehend that empathy can be used not just with kids, but in the business world too. When you can share information in the right way with a client, you can get their trust and know exactly what they want. Application I too have a story about using storytelling. Last year I was at a meeting with some colleagues who work at a daycare center downtown, We were discussing our duty as a staff in a daycare. I was trying to explain the benefits of really talking with a child and the best way to approach each situation. My colleagues were falling in this part because of their rigid way with so many questions. I told them a story about a child who lost his father in a car crash. The kid was reluctant to talk, and put pressure and questions on him wouldn’t work. Therefore, I had to talk first. I started sharing my own experience with my dad’s death, and how it made me see the world after. I told how scary it was for me, and how not bottling up my feelings helped me to move on. Insight and Approach At the end of the day, the child was playing again with his friends. I made him laugh and smile one more time. So I told this story to my colleagues, and I think it had a great impact on them. They changed the way they approach the children. With empathy and with a great start. This course made me see this tool can be used not just with kids. I surely see how it can be used with my boss, my colleagues and everyone as long as I use empathy and share information in the right way.
[ 16274, 35, 4800, 112, 15538, 35, 16274, 34389, 18675, 30635, 48249, 30212, 36247, 21173, 8979, 51013, 20542, 18675, 25610, 22781, 30, 33108, 4052, 379, 16986, 136, 47736, 45138, 48172, 44664, 37366, 38910, 46269, 33108, 18675, 50549, 47725, 22391, 31012, 30, 47736, 23069, 45506, 48172, 21259, 38457, 18675, 31082, 33108, 32001, 35330, 34389, 18675, 37344, 379, 11182, 38131, 30, 47951, 23069, 25640, 50912, 50151, 136, 29621, 19816, 25512, 34424, 20542, 32072, 136, 47860, 30, 37530, 37366, 31843, 48172, 35517, 18675, 21361, 25606, 379, 12545, 47860, 27214, 37394, 50440, 48172, 47276, 50912, 36247, 38457, 30, 19977, 136, 45510, 47860, 34686, 44872, 47794, 30525, 47736, 51092, 379, 8912, 136, 8979, 30, 37859, 47725, 44678, 46269, 38131, 37366, 35330, 50912, 47766, 35814, 18675, 31269, 32952, 136, 19816, 30, 20542, 47736, 43922, 48078, 136, 47927, 35814, 36247, 24047, 47725, 28127, 22391, 21124, 49733, 37829, 30, 34686, 50912, 34789, 136, 22214, 33108, 47736, 22188, 51092, 48243, 379, 18325, 51273, 22391, 44664, 30, 33508, 33108, 47736, 43539, 50549, 50912, 18675, 23354, 136, 51273, 22391, 30966, 47756, 48751, 19816, 34862, 30, 28881, 50709, 47860, 50440, 379, 39, 3032, 35, 8979, 48243, 31705, 18675, 46282, 18744, 49766, 46304, 379, 10433, 51241, 8979, 50483, 20542, 18675, 36357, 50912, 30, 45494, 23640, 50783, 51013, 20542, 18675, 25610, 22781, 27383, 136, 18238, 50685, 30, 26889, 38645, 27604, 20375, 18675, 45918, 33108, 18675, 25610, 379, 8979, 50483, 48773, 48172, 29171, 47736, 30, 21313, 38131, 42023, 47281, 50912, 18675, 23063, 19816, 47736, 21345, 50549, 48172, 20129, 27669, 30, 45074, 379, 11933, 23640, 50685, 29481, 33108, 47927, 39173, 21173, 38131, 47756, 43548, 50549, 30, 50912, 45345, 36019, 41678, 379, 8979, 48212, 47766, 18675, 46282, 18744, 18675, 23063, 50783, 35687, 32001, 29577, 30, 33108, 18675, 22504, 25078, 379, 16951, 34781, 50483, 42764, 48172, 47276, 136, 19816, 41554, 40765, 19816, 30, 41678, 38255, 31962, 51125, 37974, 51013, 379, 16986, 136, 8979, 31487, 48172, 47276, 29894, 379, 8979, 46025, 30, 44678, 37366, 38910, 29125, 50912, 37366, 25510, 53806, 25660, 136, 19816, 32234, 34434, 35814, 36247, 44335, 30, 47736, 51092, 19330, 379, 8979, 48212, 32234, 44073, 34434, 50483, 30212, 36247, 136, 19816, 32234, 37829, 21795, 49616, 37366, 30, 29664, 31845, 36247, 48172, 37211, 38255, 379, 39, 9448, 19816, 3056, 35, 3248, 47736, 28263, 38131, 47736, 25606, 136, 47736, 23063, 50483, 40062, 19349, 50912, 32001, 30509, 379, 8979, 35814, 30, 31962, 35041, 19816, 45281, 38275, 37103, 48078, 379, 29, 15931, 8979, 48212, 47927, 46282, 48172, 37366, 23640, 136, 19816, 8979, 47890, 34434, 31487, 18675, 31269, 32952, 38255, 30, 47766, 379, 16997, 22908, 47736, 50549, 47860, 20129, 47736, 23069, 379, 18402, 28127, 30, 19816, 50912, 18675, 31269, 46021, 379, 37, 17019, 24986, 35814, 36247, 44335, 47927, 48249, 22391, 21124, 49733, 37829, 34686, 50912, 34789, 379, 8979, 46910, 30, 44335, 32234, 34434, 22391, 21124, 49733, 50912, 37366, 21776, 136, 37366, 23640, 19816, 28831, 20375, 35635, 30, 20375, 8979, 49728, 28127, 19816, 44664, 33508, 33108, 47736, 43539, 50549, 379, 29 ]
[ true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, false, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, false, true, false, true, false, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,400
Reflection-storytelling  Challenges The main challenge I faced was that my team mates were not able understand what I am saying. They were finding it difficult because the way I understood the problem and the way they did were different. I think this is the challenge which everyone faces, as all the five fingers are not the same, all the team mates in a team do not think in the same way. So the way I thought and they way the looked at the problem were different.  Selection I used storytelling to explain my topic better to my team mates. I spent some time thinking about the topic and then decided to create a story in a way which would be both entertaining and knowledgeable to my team mates. I created a story which included the problem and an apt solution for it.  Application I used examples of many great people who first faced the same issue that I faced while encountering a problem and how they found an apt solution for it by the use of storytelling technique. So I used many stories and a bit of images in between to make my team mates understand what I am trying to say.  Insights This storytelling technique helped my team mates to think in a different way. We suddenly found a new way to approach a problem. This helped my team mates to understand what I was trying to say and if I had to summarize how storytelling helped us then I would just say that before adapting storytelling method we all were thinking about the solution in different ways which helped us approach the problem differently and found a very effective way of solving the problem.  Approach This storytelling technique helped me and team mates in understanding the problem and thinking differently so I would definitely like to use this in future because it gave me results in a way I never expected. So I am quite happy with the technique and would definitely use it in my coming presentations.
[ 14406, 143, 46304, 29, 53882, 4809, 29, 16951, 35856, 22869, 8979, 29393, 50483, 47725, 37366, 47407, 36186, 50685, 37829, 18724, 49164, 50709, 8979, 19661, 30, 44019, 379, 16997, 50685, 29843, 34434, 26593, 21173, 47736, 50549, 8979, 49179, 47736, 40942, 19816, 47736, 50549, 30, 47860, 26531, 50685, 26571, 379, 8979, 47890, 47927, 34389, 47736, 22869, 50745, 28831, 29398, 136, 20375, 19547, 47736, 29924, 30, 29856, 20234, 37829, 47736, 43922, 136, 19547, 47736, 47407, 36186, 33108, 18675, 47407, 27214, 37829, 47890, 33108, 47736, 43922, 50549, 379, 15931, 47736, 30, 50549, 8979, 47956, 19816, 47860, 50549, 47736, 35652, 20542, 47736, 40942, 50685, 26571, 379, 29, 53882, 15538, 29, 8979, 49733, 46304, 48172, 29171, 37366, 48286, 21361, 48172, 37366, 47407, 36186, 379, 8979, 45732, 45494, 48078, 47899, 30, 18744, 47736, 48286, 19816, 47797, 25713, 48172, 25110, 18675, 46282, 33108, 18675, 50549, 50745, 51125, 21124, 21781, 28454, 30, 19816, 34872, 48172, 37366, 47407, 36186, 379, 8979, 25112, 18675, 46282, 50745, 33198, 47736, 40942, 19816, 19757, 30, 20185, 45464, 30212, 34434, 379, 29, 53882, 3032, 29, 8979, 49733, 28902, 38131, 36019, 31269, 39478, 50783, 29894, 29393, 47736, 43922, 34419, 47725, 8979, 29393, 50753, 30, 28247, 18675, 40942, 19816, 32234, 47860, 30367, 19757, 20185, 45464, 30212, 34434, 22241, 47736, 49728, 38131, 46304, 30, 47464, 379, 15931, 8979, 49733, 36019, 46269, 19816, 18675, 21517, 38131, 32877, 33108, 21370, 48172, 35884, 37366, 47407, 36186, 30, 49164, 50709, 8979, 19661, 48773, 48172, 44018, 379, 29, 53882, 9456, 29, 17019, 46304, 47464, 31845, 37366, 47407, 36186, 48172, 47890, 33108, 18675, 26571, 50549, 379, 18238, 46722, 30, 30367, 18675, 37641, 50549, 48172, 20129, 18675, 40942, 379, 17019, 31845, 37366, 47407, 36186, 48172, 49164, 50709, 8979, 50483, 30, 48773, 48172, 44018, 19816, 32816, 8979, 31487, 48172, 46786, 32234, 46304, 31845, 49717, 47797, 8979, 51125, 34686, 44018, 47725, 30, 21207, 19068, 46304, 36531, 50560, 19547, 50685, 47899, 18744, 47736, 45464, 33108, 26571, 50554, 30, 50745, 31845, 49717, 20129, 47736, 40942, 26584, 19816, 30367, 18675, 50038, 27850, 50549, 38131, 45489, 30, 47736, 40942, 379, 29, 53882, 3056, 29, 17019, 46304, 47464, 31845, 36247, 19816, 47407, 36186, 33108, 49169, 47736, 40942, 19816, 30, 47899, 26584, 45345, 8979, 51125, 25878, 35385, 48172, 49728, 47927, 33108, 30702, 21173, 34434, 30838, 36247, 43272, 33108, 30, 18675, 50549, 8979, 37638, 29087, 379, 15931, 8979, 19661, 41718, 31615, 50912, 47736, 47464, 19816, 51125, 25878, 49728, 34434, 33108, 30, 37366, 23759, 40736, 379, 29 ]
[ false, false, false, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,402
Reflection – Learning Launch – Facility Management Challenge I am the director of Digital Transformation of a building company and my / our challenge is to create a Facility Management Web and Mobile application whose objective or hypothesis is to Maintain and improve the value of a building, its networks and equipment, impacting the ecosystem of the Urban Habitat Cluster. The project scope must validate the following key assumptions: 1. Contain maintenance costs 2. Maintain asset availability 3. Comply with the Sustainable Buildings legislation 4. Remote technical supervision with quality and service guarantee 5. Compliance with the Risk Management System for Money Laundering and Terrorism Financing. 6. Streamline the quotation processes. For the execution of the project, we will contract a software development company with a maximum estimated time of 3 months and an estimated price of US $ 10,000. A Pilot of the application will be executed in the Versalles Clinic, which has 5 buildings and a total of 10,500 M2 of area, where we will validate the Functional Prototype and the key assumptions mentioned. Selection Our Team in the area of Digital Transformation, has analyzed the different Design Thinking tools, and we have considered that the Learning Launch tool is adequate to quickly test the idea with its hypothesis and key assumptions in a functional Prototype that will be tested through a pilot on a strategic customer. Application For our first learning launch, our Digital Transformation area, applying SCRUM methodology, contacted 10 actors or strategic customers of the Urban Habitat Cluster ecosystem who were asked their opinion of each of the key assumptions raised and if they considered they were important in a Facility Management process and what were their suggestions or expectations in an application that would support said process. This work was carried out in 2 weeks, where in the end a document was obtained with the priorities of the key assumptions, as follows: 1. Maintain asset availability 2. Remote technical supervision with quality and service guarantee 3. Contain maintenance costs 4. Streamline the quotation processes. 5. Comply with the Sustainable Buildings legislation 6. Compliance with the Risk Management System for Money Laundering and Terrorism Financing. For our second learning launch, our Digital Transformation area applying SCRUM methodology, again contacted 10 actors or strategic customers of the Urban Habitat Cluster ecosystem who were asked to prioritize the processes that the Building Management application would have. This work was carried out in 2 weeks, where in the end a document was obtained with the following result: 1. Characterization of the spaces that make up a building. 2. Sustainability of the building (Consumption Management of Public Services and Equipment Management) 3. Building Maintenance (Maintenance Service Requests generated by the client towards the contractors with their respective quotation, approval, delivery of the work with evidence and payment of the service). 4. Administration of the Operational Costs of the Building. 5. Biosafety Protocol (Covid19) of the maintenance contractor company and its employees, validated by the local government health entity. 6. Validation of the Risk Management System for Money Laundering and Terrorism Financing for contractor companies that offer building maintenance services. 7. Appraised the building. Insight Applying the learning launch tool, our Digital Transformation team was able to identify that the key assumptions were real, which allowed us to define the design of the Application with the following Modules for Facility Management in a functional prototype and that we would test in the Pilot of the strategic customer Versalles Clinic, as follows: 1. Characterization Module. 2. Sustainability Module. 3. Maintenance Module. 4. Administration Module. 5. Biosafety Module. 6. Registration Module. 7. Appraisal Module. Approach Definitely, the learning launch tool was the appropriate one because the implemented process allowed the functional prototype to be validated in the Pilot of the strategic customer Versalles Clinic, where the application was had for 2 months and all the important information was collected (confirming the volume data and data quality) for data analytics and Dash Boards were generated with important indicators of the process, so as a conclusion we can continue with the development of the Facility Management Application to commercialize it in the Urban Habitat Cluster Ecosystem.
[ 14406, 53794, 10522, 10458, 53794, 7482, 11138, 35, 4800, 33, 8979, 19661, 47736, 26726, 38131, 6319, 17249, 38131, 18675, 22098, 23883, 19816, 37366, 537, 38645, 22869, 34389, 48172, 25110, 18675, 30, 7482, 11138, 18247, 19816, 11691, 20069, 50801, 38006, 38457, 32659, 34389, 48172, 11096, 19816, 30, 33082, 47736, 49868, 38131, 18675, 22098, 136, 34470, 37617, 19816, 28583, 136, 32956, 47736, 27773, 38131, 47736, 17663, 30, 8569, 5095, 379, 16951, 41145, 44165, 37344, 49846, 47736, 30162, 34752, 20509, 2131, 35, 695, 379, 5459, 35871, 24891, 30, 1125, 379, 11096, 20457, 20773, 30, 1411, 379, 5307, 50912, 47736, 16504, 4145, 35206, 30, 1597, 379, 14517, 47454, 46856, 50912, 41606, 19816, 44549, 31390, 30, 1715, 379, 5305, 50912, 47736, 14760, 11138, 16544, 30212, 11766, 10471, 19816, 16913, 7667, 379, 30, 1829, 379, 16302, 47736, 41735, 40997, 379, 35, 7788, 47736, 28980, 38131, 47736, 41145, 136, 50560, 50840, 24602, 18675, 45411, 26394, 23883, 50912, 18675, 36235, 30, 28708, 48078, 38131, 1411, 37069, 19816, 19757, 28708, 40829, 38131, 17477, 110, 792, 379, 2145, 13387, 38131, 47736, 20069, 50840, 21124, 30, 28976, 33108, 47736, 17895, 5073, 136, 50745, 31672, 1715, 22099, 19816, 18675, 48318, 38131, 794, 10864, 38131, 20237, 136, 50735, 50560, 50840, 30, 49846, 47736, 7939, 13853, 19816, 47736, 34752, 20509, 36440, 379, 29, 15538, 33, 12716, 16819, 33108, 47736, 20237, 38131, 6319, 17249, 136, 31672, 19794, 47736, 26571, 6191, 17010, 48264, 136, 19816, 50560, 30, 31705, 24394, 47725, 47736, 10522, 10458, 48249, 34389, 19108, 48172, 41701, 47671, 47736, 32732, 50912, 34470, 32659, 19816, 30, 34752, 20509, 33108, 18675, 30621, 13853, 47725, 50840, 21124, 47676, 48005, 18675, 39892, 38255, 18675, 46342, 25413, 379, 29, 3032, 33, 7788, 38645, 29894, 35152, 35047, 136, 38645, 6319, 17249, 20237, 136, 20085, 14988, 36540, 136, 24516, 790, 30, 19029, 38457, 46342, 25418, 38131, 47736, 17663, 8569, 5095, 27773, 50783, 50685, 20396, 47756, 38378, 38131, 30, 27669, 38131, 47736, 34752, 20509, 41816, 19816, 32816, 47860, 24394, 47860, 50685, 33040, 33108, 18675, 7482, 11138, 30, 40988, 19816, 50709, 50685, 47756, 46755, 38457, 29084, 33108, 19757, 20069, 47725, 51125, 46883, 43870, 30, 40988, 379, 17019, 51013, 50483, 22569, 38654, 33108, 1125, 50639, 136, 50735, 33108, 47736, 28263, 18675, 27230, 50483, 38066, 50912, 47736, 30, 40885, 38131, 47736, 34752, 20509, 136, 20375, 30165, 2131, 35, 695, 379, 11096, 20457, 20773, 30, 1125, 379, 14517, 47454, 46856, 50912, 41606, 19816, 44549, 31390, 30, 1411, 379, 5459, 35871, 24891, 30, 1597, 379, 16302, 47736, 41735, 40997, 379, 30, 1715, 379, 5307, 50912, 47736, 16504, 4145, 35206, 30, 1829, 379, 5305, 50912, 47736, 14760, 11138, 16544, 30212, 11766, 10471, 19816, 16913, 7667, 379, 35, 7788, 38645, 44298, 35152, 35047, 136, 38645, 6319, 17249, 20237, 20085, 14988, 36540, 136, 19349, 30, 24516, 790, 19029, 38457, 46342, 25418, 38131, 47736, 17663, 8569, 5095, 27773, 50783, 50685, 20396, 48172, 30, 40892, 47736, 40997, 47725, 47736, 4143, 11138, 20069, 51125, 31705, 379, 17019, 51013, 50483, 22569, 38654, 30, 33108, 1125, 50639, 136, 50735, 33108, 47736, 28263, 18675, 27230, 50483, 38066, 50912, 47736, 30162, 43267, 2131, 35, 695, 379, 4843, 38131, 47736, 45602, 47725, 35884, 49616, 18675, 22098, 379, 30, 1125, 379, 16503, 38131, 47736, 22098, 122, 5452, 11138, 38131, 13889, 15627, 19816, 7080, 30, 11138, 125, 30, 1411, 379, 4143, 11099, 122, 11099, 15625, 14583, 30885, 22241, 47736, 23354, 48357, 47736, 24607, 30, 50912, 47756, 43187, 41735, 136, 20161, 136, 25992, 38131, 47736, 51013, 50912, 28844, 19816, 39364, 38131, 47736, 44549, 125, 379, 29, 1597, 379, 2558, 38131, 47736, 12615, 5596, 38131, 47736, 4143, 379, 30, 1715, 379, 3869, 13850, 122, 5645, 125, 38131, 47736, 35871, 24606, 23883, 19816, 34470, 28161, 136, 49848, 22241, 30, 47736, 35561, 31136, 31767, 28480, 379, 30, 1829, 379, 17814, 38131, 47736, 14760, 11138, 16544, 30212, 11766, 10471, 19816, 16913, 7667, 30212, 30, 24606, 23879, 47725, 38154, 22098, 35871, 44560, 379, 30, 1911, 379, 3051, 47736, 22098, 379, 38, 9448, 33, 3047, 47736, 35152, 35047, 48249, 136, 38645, 6319, 17249, 47407, 50483, 18724, 48172, 32788, 47725, 47736, 34752, 30, 20509, 50685, 41989, 136, 50745, 19588, 49717, 48172, 25870, 47736, 26238, 38131, 47736, 3032, 50912, 47736, 30162, 30, 11733, 30212, 7482, 11138, 33108, 18675, 30621, 41316, 19816, 47725, 50560, 51125, 47671, 33108, 47736, 13387, 38131, 47736, 30, 46342, 25413, 17895, 5073, 136, 20375, 30165, 2131, 35, 695, 379, 4843, 11728, 379, 30, 1125, 379, 16503, 11728, 379, 30, 1411, 379, 11099, 11728, 379, 30, 1597, 379, 2558, 11728, 379, 30, 1715, 379, 3869, 11728, 379, 30, 1829, 379, 14450, 11728, 379, 30, 1911, 379, 3050, 11728, 379, 35, 3056, 30, 6083, 136, 47736, 35152, 35047, 48249, 50483, 47736, 20154, 38275, 21173, 47736, 33007, 40988, 19588, 30, 47736, 30621, 41316, 48172, 21124, 49848, 33108, 47736, 13387, 38131, 47736, 46342, 25413, 17895, 5073, 136, 50735, 47736, 30, 20069, 50483, 31487, 30212, 1125, 37069, 19816, 19547, 47736, 33040, 33508, 50483, 23647, 122, 24261, 47736, 50322, 30, 25570, 19816, 25570, 41606, 125, 30212, 25570, 19790, 19816, 5984, 3931, 50685, 30885, 50912, 33040, 33341, 38131, 47736, 30, 40988, 136, 45345, 20375, 18675, 24162, 50560, 22391, 24588, 50912, 47736, 26394, 38131, 47736, 7482, 11138, 3032, 30, 48172, 23793, 34434, 33108, 47736, 17663, 8569, 5095, 6792, 379, 29 ]
[ true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, false, false, true, true, true, true, false, false, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, false, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, false, true, true, true, true, false, true, true, true, true, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, false, true, false, false, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, false, false, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, true, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, false, false, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, false, true, true, true, false, true, false, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, false, true, false, false, true, true, false, true, false, false, true, true, false, true, false, false, true, true, false, true, false, false, true, true, false, true, false, false, true, true, false, true, false, false, true, true, false, true, false, false, true, true, false, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,404
REFLECTION-MIND MAPPING Topic: Website production INSIGHT Website production basically needs DESIGN , MARKETING , FRONT END AND BACK END. In design the sub branches are photos , graphics , font , layout , colors which are main tools for designing a website. The another step is front end where we use different technologies and write code which also includes navigation and user interface. In back end we decide admin and hosting for our website and we collect content , decide then we go for editing . Website production Front End Back End Design Marketing Admin Conten Database Editors Hosting Technologies Code Navigation User Interface colors photos font Graphics Layouts Emails Target group Affiliates Seo Sem Marketing includes advertising, selling, and delivering products to consumers or other businesses. Some marketing is done by affiliates on behalf of a company.
[ 14091, 143, 10955, 10885, 29, 17164, 2131, 18255, 41052, 29, 9075, 29, 18255, 41052, 21088, 37546, 5830, 136, 10893, 136, 7439, 6679, 2274, 3408, 6679, 379, 29, 9285, 26238, 47736, 46537, 21871, 20234, 39796, 136, 31221, 136, 30177, 136, 35094, 136, 23697, 50745, 20234, 35856, 48264, 30, 30212, 26255, 30, 18675, 50607, 379, 29, 16951, 19905, 46134, 34389, 30530, 28263, 50735, 50560, 49728, 26571, 47478, 19816, 51164, 23527, 50745, 30, 19626, 33199, 37485, 19816, 49741, 34008, 379, 29, 9285, 20893, 28263, 50560, 25712, 19142, 19816, 32198, 30212, 38645, 50607, 19816, 50560, 23645, 24548, 136, 25712, 30, 47797, 50560, 31079, 30212, 27800, 379, 29, 18255, 29, 41052, 29, 7915, 30, 6991, 29, 3552, 30, 6991, 29, 6191, 29, 11255, 29, 2557, 29, 5465, 29, 5990, 29, 6813, 29, 8894, 29, 16841, 29, 5123, 29, 12139, 29, 17686, 9544, 29, 23697, 29, 39796, 29, 30177, 30, 8372, 29, 10493, 29, 6919, 29, 16792, 31358, 29, 2621, 29, 15594, 29, 15562, 29, 11255, 33199, 19232, 136, 44423, 136, 19816, 25989, 41064, 48172, 24500, 38457, 38622, 30, 22192, 379, 15982, 36093, 34389, 27290, 22241, 19293, 38255, 21227, 38131, 18675, 23883, 379, 29 ]
[ false, false, true, false, false, false, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, false, false, false, false, true, false, false, false, true, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, true, false, false, false, false, false, false, true, false, false, false, false, false, false, false, true, false, false, false, false, false, false, false, false, true, true, false, true, false, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,405
Cousera Assignment – Design Thinking Methodology Challenge :- In this vast ‘Corporate World’, learning, improving knowledge and application of them over work is quite common but there are certain issues and concerns for the employees. Below are list of few : • Monotonous work (Repetitive works) • Expansion of knowledge restricted in the domain that they work. • Less employee engagement activities and interaction among the employees as well as with management. These were addressed after interacting with random employees from multiple departments and their opinions were noted. Selection :- After interacting and knowing the issues and concerns of the employees, I think the best approach would be by using ‘learning launch’ by experimenting a creative method and follow that practise for a while to know the outcome of these changes and impact on the employees. I would then get the feedback from the employees and proceed further depending on the views shared by employees. Application :- • A Team consists of multiple sub teams with different dedicated tasks/work assigned to them. An employee after attaining certain tenure in their sub-team can be moved to other sub-team which not only helps them to understand the link and importance of different teams. • Most of the employees would show keen interest in learning new concepts and exploring their knowledge, this approach will help them to increase knowledge and get to know new things. • Management will also be beneficial with these structural changes cause every employee perspective differs towards an issue or idea. There are many chances to receive lot of product/process improvements, suggestions etc from these new batch of employees which also helps to address the issues and resolve them within sub-teams. • Conducting employee engagement activities, these need not be only fun oriented it can be planned as fun + team bonding activities which energises employees and encourage them in co-ordinating and interacting with the colleagues. • These employee engagement activities can include management once in a while (i.e., once in a quarter /half yearly) which breaks the ice between employees and the management. Insight :- After experimenting this within small size teams the outcome was tremendous and fruitful which was effective and the impact on employees was specific and succeed to reduce their issues and concerns which helped both management as well as employees as an individuals. Approach :- An alternative approach could be to use the Visualisation Tool, we can ask employees to express their suggestions or concerns in visual platform which increases their logical and creative approach towards any presentation or ideology.
[ 5632, 3217, 53794, 6191, 17010, 11522, 29, 4800, 2131, 143, 30, 9285, 47927, 49920, 53798, 5568, 18458, 53800, 136, 35152, 136, 33093, 34868, 19816, 30, 20069, 38131, 47766, 38756, 51013, 34389, 41718, 23819, 22214, 47819, 20234, 22824, 34424, 19816, 30, 24143, 30212, 47736, 28161, 379, 3735, 20234, 35471, 38131, 29718, 2131, 29, 53816, 11775, 51013, 122, 14547, 51057, 125, 30, 53816, 7258, 38131, 34868, 43249, 33108, 47736, 27263, 47725, 47860, 51013, 379, 33, 53816, 10587, 28160, 28334, 19014, 19816, 33953, 19729, 47736, 28161, 29, 20375, 50667, 20375, 50912, 35937, 379, 29, 16992, 50685, 19099, 19330, 33952, 50912, 41844, 28161, 30525, 37281, 30, 26117, 19816, 47756, 38380, 50685, 37843, 379, 29, 15538, 2131, 143, 2636, 33952, 19816, 34865, 47736, 34424, 19816, 24143, 38131, 47736, 28161, 136, 30, 8979, 47890, 47736, 21345, 20129, 51125, 21124, 22241, 49766, 53798, 35152, 35047, 53800, 22241, 29147, 18675, 30, 25122, 36531, 19816, 30156, 47725, 40524, 30212, 18675, 50753, 48172, 34862, 47736, 38664, 38131, 47848, 30, 22915, 19816, 32952, 38255, 47736, 28161, 379, 8979, 51125, 47797, 30966, 47736, 29654, 30525, 47736, 30, 28161, 19816, 40980, 30676, 26132, 38255, 47736, 50122, 44668, 22241, 28161, 379, 29, 3032, 2131, 143, 29, 53816, 2145, 16819, 24410, 38131, 37281, 46537, 47422, 50912, 26571, 25787, 47352, 537, 51013, 29, 20463, 48172, 47766, 379, 2872, 28160, 19330, 20589, 22824, 47627, 33108, 47756, 46537, 143, 47407, 30, 22391, 21124, 37212, 48172, 38622, 46537, 143, 47407, 50745, 37829, 38300, 31857, 47766, 48172, 49164, 47736, 30, 35445, 19816, 33038, 38131, 26571, 47422, 379, 29, 53816, 11834, 38131, 47736, 28161, 51125, 44831, 34728, 33999, 33108, 35152, 37641, 24126, 29, 19816, 29215, 47756, 34868, 136, 47927, 20129, 50840, 31843, 47766, 48172, 33259, 30, 34868, 19816, 30966, 48172, 34862, 37641, 47886, 379, 29, 53816, 11138, 50840, 19626, 21124, 21303, 50912, 47848, 46454, 22915, 22717, 28827, 29, 28160, 39668, 26591, 48357, 19757, 34419, 38457, 32732, 379, 16981, 20234, 36019, 30, 22899, 48172, 42131, 35689, 38131, 41043, 537, 40988, 33088, 136, 46755, 28719, 30525, 30, 47848, 37641, 21098, 38131, 28161, 50745, 19626, 31857, 48172, 19097, 47736, 34424, 19816, 30, 43157, 47766, 50927, 46537, 143, 47422, 379, 29, 53816, 5370, 28160, 28334, 19014, 136, 47848, 37530, 37829, 21124, 38300, 30617, 29, 38557, 34434, 22391, 21124, 40002, 20375, 30617, 128, 47407, 21703, 19014, 50745, 28314, 30, 28161, 19816, 28250, 47766, 33108, 23477, 143, 38495, 19816, 33952, 50912, 47736, 30, 23640, 379, 29, 53816, 16992, 28160, 28334, 19014, 22391, 33197, 35937, 38267, 33108, 18675, 29, 50753, 122, 32681, 136, 38267, 33108, 18675, 41637, 580, 51243, 125, 50745, 21913, 47736, 32715, 21370, 30, 28161, 19816, 47736, 35937, 379, 29, 9448, 2131, 143, 30, 2636, 29147, 47927, 50927, 45258, 45089, 47422, 47736, 38664, 50483, 30, 48620, 19816, 30555, 50745, 50483, 27850, 19816, 47736, 32952, 38255, 28161, 50483, 30, 45670, 19816, 46689, 48172, 42373, 47756, 34424, 19816, 24143, 50745, 31845, 21781, 30, 35937, 20375, 50667, 20375, 28161, 20375, 19757, 33370, 379, 29, 3056, 2131, 143, 2872, 19638, 20129, 24914, 21124, 48172, 49728, 47736, 17998, 17149, 136, 50560, 22391, 30, 20394, 28161, 48172, 29242, 47756, 46755, 38457, 24143, 33108, 50213, 40035, 50745, 30, 33262, 47756, 35606, 19816, 25122, 20129, 48357, 19973, 40735, 38457, 32800, 379, 29 ]
[ true, true, true, true, true, false, false, true, false, true, false, true, true, true, false, true, false, false, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, false, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, false, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, false, false, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, false, false, false, true, true, true, true, false, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, false, false, true, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, false, false, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,406
REFLECTION: STORYTELLING Challenge & Selection Storytelling is a great tool that I use all the time. I work with vulnerable populations, developmentally disabled individuals, senior citizens, and economically disadvantaged people. Many of these people deal with oppression and dysfunction in every aspect of their lives, they need to be empowered and inspiration is a path to empowerment. I spend a lot of time “opening people up” and finding ways to inspire them to improve their circumstances. When I work with seniors, we share stories for different reasons. Often they're lonely and are so happy to share stories of their lives with me to connect and they find meaning in sharing these experiences as a form of teaching and/or legacy, in a sense. With my developmentally disabled clients I share stories of my life in order to help them visualize a state of independence, I use their feedback against the context of my story to ascertain their goals, and sometimes we use stories to better understand their interests and thought processes. I use this information to develop different strategies to try and find a way that works for them to gain more independence in the areas they find lacking in their lives. Application I have a story about using storytelling. In discussing policy changes with a social service agency, I was trying to explain to them the benefits of taking a more client focused approach, among other things, and in particular, of recognizing each person as a unique being, and addressing their individual needs first and foremost. The agency was in the grip of a “compliance culture” and its clients were failing in this non-empathetic, rigid structure. I was also explaining how sometimes addressing the needs of one individual can impact everyone for the better, even if it seems extreme or out of the ordinary. I told a story about when I ran an emergency shelter after a natural disaster. Everyone was doing really well except for one woman whose stress was making her very emotionally volatile. I could tell she needed attention; in my mind I decided she would be “Princess for an hour.” I made her a cup of coffee and sat down with her and let her talk. It turned out that her mother, who was with her, had survived a brain aneurysm and she was terrified that she would fall or that some other crisis would befall her during this disaster while in the shelter. Insight & Approach Well, wow, that was an eye-opener. Her mother was a calm presence and doing very well. Clearly it was time for me to open up with my story. I told her how scary it was when my father had his brain aneurysm in front of me and how I had to get him to the hospital and how difficult and scary that all was. I shared how he recovered well, and then tied us together, by noting how she and I both have parents who survived brain aneurysms. This worked really well. She really needed individual attention for that brief time, and she ended up with that and a true support. She calmed down, her mother, who had become worried about her, calmed down, and everyone around them calmed down. Peace reigned again in our little shelter. So I told this story to the agency, and I think it had a big impact on people there. The policies are being reevaluated and the caseworkers are going through new training. Sometimes a little story can do a lot of good. This course made me see this as a tool in a new way. When I've done it before it was really "ad hoc," but now I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them. I have a design background, but I ended up as an entrepreneur in business. I had no idea this would ever be considered an asset, but I am so very grateful that it is!
[ 14091, 2131, 15165, 29, 4800, 112, 15538, 29, 16274, 34389, 18675, 31269, 48249, 47725, 8979, 49728, 19547, 47736, 48078, 379, 8979, 51013, 50912, 50365, 40290, 136, 26400, 29, 26742, 33370, 136, 44453, 23227, 136, 19816, 27763, 26747, 39478, 379, 11182, 38131, 47848, 39478, 25640, 29, 50912, 38411, 19816, 27624, 33108, 28827, 20405, 38131, 47756, 35526, 136, 47860, 37530, 48172, 21124, 28178, 19816, 29, 33779, 34389, 18675, 39293, 48172, 28180, 379, 8979, 45727, 18675, 35689, 38131, 48078, 53810, 38343, 39478, 49616, 53811, 19816, 29843, 50554, 48172, 29, 33782, 47766, 48172, 33082, 47756, 23208, 379, 18325, 8979, 51013, 50912, 44455, 136, 50560, 44664, 46269, 30212, 26571, 29, 42068, 379, 12545, 47860, 119, 35632, 19816, 20234, 45345, 31615, 48172, 44664, 46269, 38131, 47756, 35526, 50912, 36247, 48172, 24324, 19816, 29, 47860, 29838, 36259, 33108, 44678, 47848, 29132, 20375, 18675, 30285, 38131, 47403, 19819, 35196, 136, 33108, 18675, 44463, 379, 18402, 37366, 29, 26400, 26742, 23367, 8979, 44664, 46269, 38131, 37366, 35330, 33108, 38484, 48172, 31843, 47766, 50237, 18675, 46046, 38131, 29, 33315, 136, 8979, 49728, 47756, 29654, 19352, 47736, 24563, 38131, 37366, 46282, 48172, 20382, 47756, 31085, 136, 19816, 29, 45510, 50560, 49728, 46269, 48172, 21361, 49164, 47756, 34007, 19816, 47956, 40997, 379, 8979, 49728, 47927, 29, 33508, 48172, 26383, 26571, 46345, 48172, 48769, 19816, 29838, 18675, 50549, 47725, 51057, 30212, 47766, 48172, 30731, 37103, 29, 33315, 33108, 47736, 20239, 47860, 29838, 34931, 33108, 47756, 35526, 379, 29, 3032, 29, 8979, 31705, 18675, 46282, 18744, 49766, 46304, 379, 9285, 26889, 40195, 22915, 50912, 18675, 45366, 44549, 19364, 136, 8979, 50483, 29, 48773, 48172, 29171, 48172, 47766, 47736, 21313, 38131, 47266, 18675, 37103, 23354, 30129, 20129, 136, 19729, 38622, 47886, 136, 19816, 29, 33108, 39213, 136, 38131, 42198, 27669, 39620, 20375, 18675, 49351, 21246, 136, 19816, 19101, 47756, 33357, 37546, 29894, 29, 19816, 30249, 379, 16951, 19364, 50483, 33108, 47736, 31324, 38131, 18675, 53810, 24003, 25331, 53811, 19816, 34470, 23367, 50685, 29450, 33108, 47927, 29, 37759, 143, 28114, 136, 43548, 46458, 379, 8979, 50483, 19626, 29179, 32234, 45510, 19101, 47736, 37546, 38131, 38275, 29, 33357, 22391, 32952, 28831, 30212, 47736, 21361, 136, 28802, 32816, 34434, 44356, 29310, 38457, 38654, 38131, 47736, 38492, 379, 8979, 48212, 18675, 29, 46282, 18744, 50730, 8979, 41840, 19757, 28074, 44722, 19330, 18675, 37469, 26776, 379, 7194, 50483, 27252, 42023, 50667, 29, 28926, 30212, 38275, 50969, 50801, 46394, 50483, 35897, 31873, 50038, 28100, 50314, 379, 8979, 24914, 47549, 44697, 37534, 29, 20609, 2136, 33108, 37366, 36689, 8979, 25713, 44697, 51125, 21124, 53810, 13702, 30212, 19757, 32215, 379, 53811, 8979, 35814, 31873, 18675, 25341, 38131, 23547, 19816, 43969, 29, 27356, 50912, 31873, 19816, 35256, 31873, 47276, 379, 9685, 48827, 38654, 47725, 31873, 37147, 136, 50783, 50483, 50912, 31873, 136, 31487, 46968, 18675, 21849, 29, 19840, 19816, 44697, 50483, 47658, 47725, 44697, 51125, 29477, 38457, 47725, 45494, 38622, 25187, 51125, 21203, 31873, 27594, 47927, 29, 26776, 50753, 33108, 47736, 44722, 379, 29, 9448, 112, 3056, 29, 18278, 136, 51131, 136, 47725, 50483, 19757, 29333, 143, 38341, 379, 8747, 37147, 50483, 18675, 22350, 40729, 19816, 27252, 50038, 50667, 379, 5056, 34434, 50483, 29, 48078, 30212, 36247, 48172, 38337, 49616, 50912, 37366, 46282, 379, 8979, 48212, 31873, 32234, 44073, 34434, 50483, 50730, 37366, 29577, 31487, 32001, 21849, 29, 19840, 33108, 30530, 38131, 36247, 19816, 32234, 8979, 31487, 48172, 30966, 31962, 48172, 47736, 32182, 19816, 32234, 26593, 19816, 44073, 47725, 19547, 29, 50483, 379, 8979, 44668, 32234, 31726, 42270, 50667, 136, 19816, 47797, 48051, 49717, 48191, 136, 22241, 37869, 32234, 44697, 19816, 8979, 21781, 31705, 29, 39157, 50783, 46968, 21849, 19841, 379, 17019, 51028, 42023, 50667, 379, 15694, 42023, 37534, 33357, 20609, 29, 30212, 47725, 21958, 48078, 136, 19816, 44697, 28278, 49616, 50912, 47725, 19816, 18675, 48735, 46883, 379, 15694, 22351, 27356, 136, 31873, 37147, 136, 50783, 29, 31487, 21174, 51101, 18744, 31873, 136, 22351, 27356, 136, 19816, 28831, 20290, 47766, 22351, 27356, 379, 13197, 42611, 29, 19349, 33108, 38645, 35513, 44722, 379, 29, 15931, 8979, 48212, 47927, 46282, 48172, 47736, 19364, 136, 19816, 8979, 47890, 34434, 31487, 18675, 21411, 32952, 38255, 39478, 47819, 379, 16951, 40193, 20234, 21246, 29, 42399, 19816, 47736, 22614, 20234, 31096, 48005, 37641, 48447, 379, 15992, 18675, 35513, 46282, 22391, 27214, 18675, 35689, 38131, 29, 31108, 379, 29, 17019, 24986, 35814, 36247, 44335, 47927, 20375, 18675, 48249, 33108, 18675, 37641, 50549, 379, 18325, 8979, 121, 27290, 34434, 21207, 34434, 50483, 42023, 106, 19053, 32040, 136, 106, 22214, 29, 37898, 8979, 22391, 40688, 19437, 19816, 47890, 38131, 46269, 47725, 50840, 20476, 36247, 33108, 40742, 37366, 32749, 19816, 21345, 29, 32852, 47766, 379, 29, 8979, 31705, 18675, 26238, 20906, 136, 22214, 8979, 28278, 49616, 20375, 19757, 28494, 33108, 22188, 379, 8979, 31487, 37724, 32732, 47927, 51125, 28821, 29, 21124, 24394, 19757, 20457, 136, 22214, 8979, 19661, 45345, 50038, 31241, 47725, 34434, 34389, 105, 29 ]
[ false, true, false, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, false, true, false, true, true, false, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, false, false, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, false, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, false, false, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, false, false, false, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, false, false, false, true, true, false, false, false, true, false, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, false, true, false, false, true, true, true, true, false, true, true, false, true, true, true, true, true, true, false, true, true, false, false, true, true, true, true, false, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, true, false, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,407
Challenge I lead the Innovation and Incubation cell in my organization which is tasked with the responsibility of developing new scalable businesses. Identifying spaces which can be explored around adjacency and core competence of the company is something which is defined by us in terms of frames. However, the actualization of ideas in terms of concepts which has coherence with our hypothesis and assumptions is always a challenge. Often we have a pipeline of ideas but how these will work in the marketplace is always questionable and based on certain assumptions. These assumptions can be around the actual market potential of the concept, the response of the consumers in terms of the purchase and usage behavior and the route to market which is optimum in terms of reaching out to the target segment taking into consideration the cost targets. Also positioning of the product based on the category and branding related challenges like brand, tagline resonating in the minds of the consumers are also important. Selection One of the Design Thinking tools which I find very appropriate to address the challenges mentioned above is Learning Launch. I feel an idea on paper is not worth the salt until and unless it is tested out in the market with consumers and the relevant channel. Learning launch is a good way to get a quick understanding on how the target consumer is perceiving the product, what are the key value propositions, attributes to be improved and taken into account during versioning which is building the next prototype. This is also a platform which helps in testing different route to market- the cost and efficacy. Application One of the instances, I used this tool was while developing a product around storage solutions in Indian homes. The product was targeted at a segment which was premium, at the same time probably a moving population which will need their furniture to be modular so that they can carry it around while moving into different cities. The segment was also perceived to be wanting quick solutions as time is constraint for them. We selected a city for this learning launch which had this kind of a population and placed the product in 2 outlets of furniture to gauge the response. Also the product was promoted in societies where similar segment existed. There was activation campaigns in malls as well as major newspapers of that city. The branding was stylish and premium to resonate with the target group of consumers. The route to market was largely physical as the hypothesis was customers will like to physically interact with the product before making purchase decision in this category. Promotion was through both digital and physical media. Insights Some of the key insights developed was that the walls of the Indian homes are not standardized and hence any storage solution needs high degree of customization which is difficult to achieve in mass manufacturing which our company is into. While population might move around but when it comes to furniture, any feature like modularity is also perceived as something which is not sturdy or durable. People want to have a feeling of permanency around their houses and furniture and much rather sell of their furniture while moving to a new home. Consumers in premium space are not looking for furniture which they can carry around but they are willing to have a product for 5-10 years in their home and then replace. The choice of the material for storage solution is also important since in Indian homes wood is perceived to be premium while material like steel, plastic or MDF/HDF (different compressed wood varieties) are not perceived as premium even though they might be of the best quality. Approach This learning actually helped me to also understand that a consumer testing to validate the preliminary hypothesis before moving into a Learning Launch can be useful as you may make certain modifications into the prototype itself. Secondly, it is always best to do Learning Launch in 2 different areas instead of one especially in a country like India which has got cultures which are very diverse separated by geographies. Also Learning Launch might not be designed at a city level but a block/district level which will limit the expenses made during the Learning Launch and allow for quicker and more sublime changes.
[ 4800, 29, 8979, 35109, 47736, 9423, 19816, 9329, 22761, 33108, 37366, 38527, 50745, 34389, 47347, 50912, 47736, 43212, 38131, 26391, 37641, 44030, 30, 22192, 379, 9187, 45602, 50745, 22391, 21124, 29211, 20290, 19126, 19816, 24804, 23937, 38131, 47736, 23883, 34389, 45506, 30, 50745, 34389, 25872, 22241, 49717, 33108, 47646, 38131, 30416, 379, 8912, 136, 47736, 19035, 38131, 32749, 33108, 47646, 38131, 24126, 50745, 31672, 23567, 50912, 30, 38645, 32659, 19816, 20509, 34389, 19657, 18675, 22869, 379, 12545, 50560, 31705, 18675, 39927, 38131, 32749, 22214, 32234, 47848, 50840, 51013, 33108, 47736, 30, 36097, 34389, 19657, 41664, 19816, 21077, 38255, 22824, 20509, 379, 16992, 20509, 22391, 21124, 20290, 47736, 19033, 36082, 30, 40442, 38131, 47736, 24120, 136, 47736, 43208, 38131, 47736, 24500, 33108, 47646, 38131, 47736, 41505, 19816, 49723, 21232, 19816, 47736, 43728, 48172, 36082, 30, 50745, 34389, 38439, 33108, 47646, 38131, 41939, 38654, 48172, 47736, 47330, 44362, 47266, 34159, 24391, 47736, 24883, 47335, 379, 2807, 40360, 30, 38131, 47736, 41043, 21077, 38255, 47736, 22689, 19816, 21879, 42673, 22881, 35385, 21875, 136, 47240, 43166, 33108, 47736, 36705, 38131, 47736, 30, 24500, 20234, 19626, 33040, 379, 29, 15538, 29, 12588, 38131, 47736, 6191, 17010, 48264, 50745, 8979, 29838, 50038, 20154, 48172, 19097, 47736, 22881, 36440, 18746, 34389, 10522, 10458, 379, 30, 8979, 29662, 19757, 32732, 38255, 39083, 34389, 37829, 51115, 47736, 43912, 49571, 19816, 49398, 34434, 34389, 47676, 38654, 33108, 47736, 36082, 50912, 24500, 19816, 47736, 42720, 30, 22920, 379, 10522, 35047, 34389, 18675, 31108, 50549, 48172, 30966, 18675, 41695, 49169, 38255, 32234, 47736, 47330, 24497, 34389, 39501, 47736, 41043, 136, 30, 50709, 20234, 47736, 34752, 49868, 41249, 136, 20639, 48172, 21124, 33083, 19816, 47260, 34159, 18891, 27594, 50023, 50745, 34389, 22098, 47736, 30, 37667, 41316, 379, 17019, 34389, 19626, 18675, 40035, 50745, 31857, 33108, 47687, 26571, 43728, 48172, 36083, 47736, 24883, 19816, 27863, 379, 29, 3032, 29, 12588, 38131, 47736, 33805, 136, 8979, 49733, 47927, 48249, 50483, 50753, 26391, 18675, 41043, 20290, 46251, 45471, 33108, 9343, 32096, 379, 16951, 41043, 30, 50483, 47333, 20542, 18675, 44362, 50745, 50483, 40676, 136, 20542, 47736, 43922, 48078, 40931, 18675, 37221, 40289, 50745, 50840, 37530, 47756, 30674, 30, 48172, 21124, 36984, 45345, 47725, 47860, 22391, 22575, 34434, 20290, 50753, 37221, 34159, 26571, 23221, 379, 16951, 44362, 50483, 19626, 39499, 48172, 21124, 50442, 30, 41695, 45471, 20375, 48078, 34389, 24454, 30212, 47766, 379, 18238, 44393, 18675, 23230, 30212, 47927, 35152, 35047, 50745, 31487, 47927, 34807, 38131, 18675, 40289, 30, 19816, 39967, 47736, 41043, 33108, 1125, 38689, 38131, 30674, 48172, 30833, 47736, 43208, 379, 2807, 47736, 41043, 50483, 41184, 33108, 45382, 50735, 30, 44976, 44362, 29036, 379, 16981, 50483, 19002, 22374, 33108, 35917, 20375, 50667, 20375, 35876, 37662, 38131, 47725, 23230, 379, 16951, 21879, 50483, 30, 46528, 19816, 40676, 48172, 43163, 50912, 47736, 47330, 31358, 38131, 24500, 379, 16951, 43728, 48172, 36082, 50483, 35005, 39812, 20375, 47736, 30, 32659, 50483, 25418, 50840, 35385, 48172, 39814, 33949, 50912, 47736, 41043, 21207, 35897, 41505, 25723, 33108, 47927, 22689, 379, 30, 13817, 50483, 48005, 21781, 26624, 19816, 39812, 36306, 379, 29, 9456, 29, 15982, 38131, 47736, 34752, 33743, 26386, 50483, 47725, 47736, 50427, 38131, 47736, 9343, 32096, 20234, 37829, 45997, 19816, 31866, 19973, 46251, 45464, 30, 37546, 31933, 25907, 38131, 25440, 50745, 34389, 26593, 48172, 18938, 33108, 36141, 36015, 50745, 38645, 23883, 34389, 34159, 379, 18336, 30, 40289, 36641, 37211, 20290, 22214, 50730, 34434, 23743, 48172, 30674, 136, 19973, 29636, 35385, 36985, 34389, 19626, 39499, 20375, 45506, 30, 50745, 34389, 37829, 46519, 38457, 27591, 379, 13227, 50440, 48172, 31705, 18675, 29663, 38131, 39580, 20290, 47756, 32227, 19816, 30674, 19816, 37235, 30, 41893, 44418, 38131, 47756, 30674, 50753, 37221, 48172, 18675, 37641, 32072, 379, 5451, 33108, 40676, 45595, 20234, 37829, 35654, 30212, 30674, 50745, 30, 47860, 22391, 22575, 20290, 22214, 47860, 20234, 50842, 48172, 31705, 18675, 41043, 30212, 1715, 143, 790, 51247, 33108, 47756, 32072, 19816, 47797, 42931, 379, 16951, 23098, 38131, 47736, 30, 36171, 30212, 46251, 45464, 34389, 19626, 33040, 45019, 33108, 9343, 32096, 50990, 34389, 39499, 48172, 21124, 40676, 50753, 36171, 35385, 30, 46116, 136, 40025, 38457, 10920, 537, 8498, 122, 26571, 24059, 50990, 49910, 125, 20234, 37829, 39499, 20375, 40676, 28802, 47954, 47860, 36641, 21124, 38131, 30, 47736, 21345, 41606, 379, 29, 3056, 29, 17019, 35152, 19038, 31845, 36247, 48172, 19626, 49164, 47725, 18675, 24497, 47687, 48172, 49846, 47736, 40666, 32659, 21207, 30, 37221, 34159, 18675, 10522, 10458, 22391, 21124, 49736, 20375, 51273, 36236, 35884, 22824, 36975, 34159, 47736, 41316, 34474, 379, 15483, 136, 34434, 34389, 30, 19657, 21345, 48172, 27214, 10522, 10458, 33108, 1125, 26571, 20239, 33812, 38131, 38275, 28668, 33108, 18675, 24967, 35385, 9340, 50745, 31672, 31124, 25332, 30, 50745, 20234, 50038, 27159, 44502, 22241, 30930, 379, 2807, 10522, 10458, 36641, 37829, 21124, 26249, 20542, 18675, 23230, 35268, 22214, 18675, 21593, 537, 27131, 30, 35268, 50745, 50840, 35413, 47736, 29114, 35814, 27594, 47736, 10522, 10458, 19816, 19583, 30212, 41699, 19816, 37103, 46581, 22915, 379, 29 ]
[ false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, false, false, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,408
Mind Mapping Challenge The tool I will be using in my project is Mind Mapping because I need to stablish default profiles or “personas” as the called it in the video. The purpose of my entrepreneurship, which is selling razors online with delivery included, is to guarantee a personalized service by offering them the opportunity to choose between the personas that fits the most with their lifestyles. I´ll be using a set of questions to analyze each person´s preferences which will allow me to find patterns in the information collected before. Application I will set all the ideas about how to build my project and place them in a cafeteria and invite some potential customers and give them a notebook where they´ll be able to take notes about what called their attention the most. After 30 minutes I will ask them to make groups and discuss about everything they´ve seen and to read each other’s notes so the could find out something new about the project and to rate it as a good opinion that could add something new to the project or as a time waster. Now I will ask each member of the groups to put their notes on a wall, even those which seem to be unnecessary. And last I will organize the small notes which my customers wrote and link them into other related notes, for example I could link the notes related to the price of the product and the fact that going to the drug store is cheaper and attach them to a note written by me where says “long-term savings” and I can show them the relation between all the notes. Insight and approach At the end of the project I will be ready to sort all of the customers preferences into bigger ideas which will allow me to stablish some important ideas that will solve some questions stablished in the “What is?” part. Along with my team we´ll establish which solutions are good so in the “What if?” part we can stablish real solutions to each problem we could find in our product. I noticed that my ideas are not the only ones I have to pay attention to and the customers must be participants in every moment of the project and I will absolutely remember to work as a group to guarantee the product success.
[ 11598, 11194, 29, 4800, 29, 16951, 48249, 8979, 50840, 21124, 49766, 33108, 37366, 41145, 34389, 11598, 11194, 21173, 8979, 37530, 48172, 30, 45906, 25820, 41095, 38457, 53810, 39645, 53811, 20375, 47736, 22338, 34434, 33108, 47736, 50094, 379, 16951, 30, 41525, 38131, 37366, 28497, 136, 50745, 34389, 44423, 41923, 38299, 50912, 25992, 30, 33198, 136, 34389, 48172, 31390, 18675, 39641, 44549, 22241, 38160, 47766, 47736, 30, 38397, 48172, 23110, 21370, 47736, 39645, 47725, 29916, 47736, 37135, 50912, 47756, 30, 35349, 379, 9716, 21124, 49766, 18675, 44581, 38131, 41678, 48172, 19793, 27669, 39661, 30, 40644, 50745, 50840, 19583, 36247, 48172, 29838, 39327, 33108, 47736, 33508, 30, 23647, 21207, 379, 29, 3032, 29, 8979, 50840, 44581, 19547, 47736, 32749, 18744, 32234, 48172, 22093, 37366, 41145, 19816, 39964, 47766, 33108, 18675, 30, 22292, 19816, 34296, 45494, 40442, 25418, 19816, 31012, 47766, 18675, 37839, 30, 50735, 47864, 21124, 18724, 48172, 47257, 37846, 18744, 50709, 22338, 47756, 20609, 47736, 30, 37135, 379, 2636, 1485, 36763, 8979, 50840, 20394, 47766, 48172, 35884, 31366, 19816, 26886, 18744, 30, 28836, 47866, 44357, 19816, 48172, 41959, 27669, 38622, 53806, 37846, 45345, 47736, 24914, 29838, 30, 38654, 45506, 37641, 18744, 47736, 41145, 19816, 48172, 41889, 34434, 20375, 18675, 31108, 38378, 47725, 30, 24914, 19075, 45506, 37641, 48172, 47736, 41145, 38457, 20375, 18675, 48078, 50505, 379, 29, 12338, 8979, 50840, 20394, 27669, 36384, 38131, 47736, 31366, 48172, 41554, 47756, 37846, 38255, 18675, 50421, 136, 28802, 30, 47951, 50745, 44350, 48172, 21124, 49431, 379, 2897, 35015, 8979, 50840, 38536, 47736, 45258, 37846, 30, 50745, 37366, 25418, 51184, 19816, 35445, 47766, 34159, 38622, 42673, 37846, 136, 30212, 30, 28896, 8979, 24914, 35445, 47736, 37846, 42673, 48172, 47736, 40829, 38131, 47736, 41043, 19816, 47736, 30, 29419, 47725, 31096, 48172, 47736, 27529, 46253, 34389, 22999, 19816, 20573, 47766, 48172, 18675, 37838, 30, 51174, 22241, 36247, 50735, 44021, 53810, 35635, 143, 47632, 44009, 53811, 19816, 8979, 22391, 44831, 47766, 47736, 30, 42678, 21370, 19547, 47736, 37846, 379, 29, 9448, 19816, 20129, 29, 3248, 47736, 28263, 38131, 47736, 41145, 8979, 50840, 21124, 41981, 48172, 45546, 19547, 38131, 47736, 25418, 30, 40644, 34159, 21414, 32749, 50745, 50840, 19583, 36247, 48172, 45906, 45494, 30, 33040, 32749, 47725, 50840, 45480, 45494, 41678, 45907, 33108, 47736, 53810, 18305, 34389, 2142, 53811, 30, 39173, 379, 2798, 50912, 37366, 47407, 50699, 28691, 50745, 45471, 20234, 31108, 45345, 33108, 47736, 30, 53810, 18305, 32816, 2142, 53811, 39173, 50560, 22391, 45906, 41989, 45471, 48172, 27669, 40942, 50560, 24914, 29838, 30, 33108, 38645, 41043, 379, 8979, 37859, 47725, 37366, 32749, 20234, 37829, 47736, 38300, 38288, 8979, 31705, 48172, 39348, 29, 20609, 48172, 19816, 47736, 25418, 37344, 21124, 39195, 33108, 28827, 37013, 38131, 30, 47736, 41145, 19816, 8979, 50840, 18764, 42793, 48172, 51013, 20375, 18675, 31358, 48172, 31390, 30, 47736, 41043, 46695, 379, 29 ]
[ true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, true, true, true, true, true, false, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, false, false, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,410
Challenge I am a member of my organization’s marketing development department and my challenge is to find new project opportunities and ideas by taking into consideration the strategic initiatives of ACME. Acording to that we want to focus in gaming industry and gamers needs. So we needed to find an innovative idea which both satisfied gamers need and also served for “digital” strategy. Selection: I used visual thinking tool to come a common understanding to identify “gamers”. After that we focused their needs and how we can meet their needs with our company assets. I have also used the technique of visualization defining the boundaries, key elements, and relationships between gamers. Application: We arranged a meeting first and we invited people from different departments who were interested in the game. After a group discussion we agreed to launch a gaming packages. I divided the participants into groups to design an optimum package. I give them approximately 20 minutes to find a product idea. After brainstorming session each group made a presentation and shared their products to other groups. Each group made comments about the advantages and disadvantages of these products. After the insight session as a whole group, we created a new package that combines new information shared in the group discussion. Insight & Approach I can say that using the visualization method to solve a problem and create new ideas is one of the most effective methods. People can be more creative and willing to be a participant of the project when they can see the problem in visual aspects. I also discovered that the most valuable aspect is the shared insights and learning and I decided to use the visualization activity in many cases in my job.
[ 4800, 29, 8979, 19661, 18675, 36384, 38131, 37366, 38527, 53806, 36093, 26394, 26114, 19816, 37366, 22869, 30, 34389, 48172, 29838, 37641, 41145, 38395, 19816, 32749, 22241, 47266, 34159, 24391, 47736, 46342, 30, 33610, 38131, 2192, 379, 2486, 48172, 47725, 50560, 50440, 48172, 30126, 33108, 30769, 33399, 19816, 30762, 30, 37546, 379, 15931, 50560, 37534, 48172, 29838, 19757, 33669, 32732, 50745, 21781, 43986, 30762, 37530, 19816, 19626, 30, 44545, 30212, 53810, 26624, 53811, 46353, 379, 29, 15538, 2131, 29, 8979, 49733, 50213, 47899, 48249, 48172, 23735, 18675, 23819, 49169, 48172, 32788, 53810, 30762, 53811, 379, 2636, 47725, 30, 50560, 30129, 47756, 37546, 19816, 32234, 50560, 22391, 36355, 47756, 37546, 50912, 38645, 23883, 20459, 379, 8979, 31705, 30, 19626, 49733, 47736, 47464, 38131, 50228, 25876, 47736, 21807, 136, 34752, 27973, 136, 19816, 30, 42683, 21370, 30762, 379, 29, 3032, 2131, 29, 18238, 20298, 18675, 36357, 29894, 19816, 50560, 34297, 39478, 30525, 26571, 26117, 50783, 50685, 30, 34001, 33108, 47736, 30757, 379, 2636, 18675, 31358, 26890, 50560, 19411, 48172, 35047, 18675, 30769, 38981, 379, 8979, 30, 27180, 47736, 39195, 34159, 31366, 48172, 26238, 19757, 38439, 38978, 379, 8979, 31012, 47766, 30, 20173, 1203, 36763, 48172, 29838, 18675, 41043, 32732, 379, 2636, 21857, 44576, 27669, 31358, 30, 35814, 18675, 40735, 19816, 44668, 47756, 41064, 48172, 38622, 31366, 379, 6748, 31358, 35814, 30, 23786, 18744, 47736, 19211, 19816, 26749, 38131, 47848, 41064, 379, 2636, 47736, 33738, 30, 44576, 20375, 18675, 50786, 31358, 136, 50560, 25112, 18675, 37641, 38978, 47725, 23729, 37641, 33508, 44668, 30, 33108, 47736, 31358, 26890, 379, 29, 9448, 112, 3056, 29, 8979, 22391, 44018, 47725, 49766, 47736, 50228, 36531, 48172, 45480, 18675, 40942, 19816, 25110, 37641, 32749, 34389, 38275, 30, 38131, 47736, 37135, 27850, 36542, 379, 13227, 22391, 21124, 37103, 25122, 19816, 50842, 48172, 21124, 18675, 39193, 38131, 30, 47736, 41145, 50730, 47860, 22391, 44335, 47736, 40942, 33108, 50213, 20406, 379, 8979, 19626, 26858, 47725, 47736, 37135, 30, 49862, 20405, 34389, 47736, 44668, 33743, 19816, 35152, 19816, 8979, 25713, 48172, 49728, 47736, 50228, 30, 19018, 33108, 36019, 22610, 33108, 37366, 34563, 379, 29 ]
[ false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, true, false, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, false, true, true, false, true, true, false, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,413
Storytelling Challenge I work as a Software engineer in a mid-sized German consulting firm. Our division is focused on the public sector. One of your biggest challenges is to keep a project moving forward. In Germany, there is the public Bias that the public sector is lazy, overpaid, and gets nothing done. And to be fair, as someone who has previously worked as a member of the public sector this is partially true. A problem is often a small group or a single individual who is blocking Innovation. The deeper reason why this Person is blocking the Projekt can be plentiful. But they have almost always one thing in common, they don’t befit directly from the project and don’t seem to understand the improvements the project will bring. They fear is it going to be a waste of time, money, and energy. So a big factor for the success of a project is, that I show and convince those Individuals, that this project must be done. Selection & Application I am using storytelling right at the beginning of a project, to create a productive environment. I start by asking questions about previous projects, bad and good ones. This way I can identify, who might be skeptical about the new project. And also get a feel for what they fear the most. As we learned in the video (https://www.coursera.org/learn/uva-darden-design-thinking-innovation/lecture/PAXC d/storytelling-tool) of Philip Negrete, a great story always has 3 elements an emotional connection, logik, and a higher course. For me, the higher course is always the benefit for the Customer and public sector. The emotional connections are usually the colleagues who befit from the Projekt and some personal experience to let the receiver know I am oping up and trusting them, the Logik Part is the hardest to generalize and has to be tailored for each Projekt. Usually, the plot of my story revolves around, how in the future the Customer could use a Product and what kind of improvements could be possibel. So usually I start each project with one short Story, and re-steer if need or someone new joins the Team. Insight The story does not need to be long, somewhere arounf 10 min is most of the time more than enough to get everybody on board, or at least to start opening up. I observed that this is well spent time and energy since afterward we have a more productive working atmosphere. Also, it seems that I do not have such a big problem with previously mentioned blocking individuals. Since the project team is believing and supporting the project they subconsciously influence colleges that are not directly involved but still could hold up parts of the project. But you have to be careful to not promise features that can not be realized, it should not be a science fiction story, you still have to be realistic. Because the mod of the complete project could tip and you lose everything you wanted to archive. Approach In the future, I will continue to use storytelling to create a common ground for my projects. Obviously, I will continue to try to improve my storytelling skills and I am considering taking a Masterclass or a course at skillshare. For bigger and more creative projects I wanna try the Mind-Map technique and the whole design thinking process. As good as the tools are for themselves, I can imagine that they work even better together. I like to work more iterative and wanna embrace a fail-fast mindset.
[ 16274, 29, 4800, 29, 8979, 51013, 20375, 18675, 15954, 28346, 33108, 18675, 36610, 143, 45091, 8195, 24488, 29886, 379, 12716, 27188, 34389, 30129, 38255, 47736, 41437, 44317, 379, 12588, 38131, 51280, 21415, 22881, 34389, 48172, 34732, 18675, 41145, 37221, 30349, 379, 9285, 8198, 136, 47819, 34389, 47736, 41437, 3810, 47725, 47736, 41437, 44317, 34389, 35099, 136, 38832, 136, 19816, 30975, 37852, 27290, 379, 2897, 48172, 21124, 29458, 136, 20375, 45501, 50783, 31672, 40817, 51028, 20375, 18675, 36384, 38131, 47736, 41437, 44317, 47927, 34389, 39190, 48735, 379, 2145, 40942, 34389, 38198, 18675, 45258, 31358, 38457, 18675, 45030, 33357, 50783, 34389, 21601, 9423, 379, 16951, 25813, 42058, 50802, 47927, 13268, 34389, 21601, 47736, 13807, 22391, 21124, 40090, 379, 4187, 47860, 31705, 19602, 19657, 38275, 47885, 33108, 23819, 136, 47860, 27214, 37974, 21206, 26724, 30525, 47736, 41145, 19816, 27214, 37974, 44350, 48172, 49164, 47736, 33088, 47736, 41145, 50840, 21979, 379, 16997, 29621, 34389, 34434, 31096, 48172, 21124, 18675, 50500, 38131, 48078, 136, 37028, 136, 19816, 28320, 379, 15931, 18675, 21411, 29425, 30212, 47736, 46695, 38131, 18675, 41145, 34389, 136, 47725, 8979, 44831, 19816, 24712, 47951, 9355, 136, 47725, 47927, 41145, 37344, 21124, 27290, 379, 29, 15538, 112, 3032, 29, 8979, 19661, 49766, 46304, 43539, 20542, 47736, 21222, 38131, 18675, 41145, 136, 48172, 25110, 18675, 41056, 28529, 379, 8979, 46021, 22241, 20399, 41678, 18744, 40816, 41156, 136, 20946, 19816, 31108, 38288, 379, 17019, 50549, 8979, 22391, 32788, 136, 50783, 36641, 21124, 45110, 18744, 47736, 37641, 41145, 379, 2897, 19626, 30966, 18675, 29662, 30212, 50709, 47860, 29621, 47736, 37135, 379, 3168, 50560, 35147, 33108, 47736, 50094, 122, 32401, 25501, 537, 46304, 143, 48249, 125, 30, 38131, 13324, 12177, 136, 18675, 31269, 46282, 19657, 31672, 1411, 27973, 19757, 28097, 24329, 136, 35611, 136, 19816, 18675, 31935, 24986, 379, 7788, 36247, 136, 47736, 31935, 24986, 34389, 19657, 47736, 21309, 30212, 47736, 5769, 19816, 41437, 44317, 379, 16951, 28097, 24331, 20234, 49775, 47736, 23640, 50783, 21206, 30525, 47736, 13807, 19816, 45494, 39631, 29125, 48172, 35256, 47736, 42133, 34862, 8979, 19661, 38376, 49616, 19816, 48758, 47766, 136, 47736, 10752, 13110, 34389, 47736, 31632, 48172, 30879, 19816, 31672, 48172, 21124, 47249, 30212, 27669, 13807, 379, 17697, 136, 47736, 40101, 38131, 37366, 46282, 43456, 20290, 136, 32234, 33108, 47736, 30702, 47736, 5769, 24914, 49728, 18675, 13766, 19816, 50709, 34807, 38131, 33088, 24914, 21124, 40380, 379, 29, 15931, 49775, 8979, 46021, 27669, 41145, 50912, 38275, 44794, 16260, 136, 19816, 41926, 143, 46122, 32816, 37530, 38457, 45501, 37641, 34586, 47736, 16819, 379, 29, 9448, 29, 16951, 46282, 27243, 37829, 37530, 48172, 21124, 35635, 136, 45515, 20292, 790, 36687, 34389, 37135, 38131, 47736, 48078, 37103, 47714, 28398, 48172, 30966, 28828, 38255, 21646, 136, 38457, 20542, 35166, 48172, 46021, 38343, 49616, 379, 8979, 38043, 47725, 47927, 34389, 50667, 45732, 48078, 19816, 28320, 45019, 19342, 50560, 31705, 18675, 37103, 41056, 51043, 20561, 379, 2807, 136, 34434, 44356, 47725, 8979, 27214, 37829, 31705, 46716, 18675, 21411, 40942, 50912, 40817, 36440, 21601, 33370, 379, 15828, 47736, 41145, 47407, 34389, 21264, 19816, 46888, 47736, 41145, 47860, 46550, 33476, 23665, 47725, 20234, 37829, 26724, 34319, 22214, 46185, 24914, 32047, 49616, 39233, 38131, 47736, 41145, 379, 4187, 51273, 31705, 48172, 21124, 22534, 48172, 37829, 41177, 29640, 47725, 22391, 37829, 21124, 42017, 136, 34434, 44820, 37829, 21124, 18675, 44144, 29740, 46282, 136, 51273, 46185, 31705, 48172, 21124, 42006, 379, 3685, 47736, 36934, 38131, 47736, 23985, 41145, 24914, 48139, 19816, 51273, 35681, 28836, 51273, 50441, 48172, 20224, 379, 29, 3056, 29, 9285, 47736, 30702, 136, 8979, 50840, 24588, 48172, 49728, 46304, 48172, 25110, 18675, 23819, 31347, 30212, 37366, 41156, 379, 12506, 136, 8979, 50840, 24588, 48172, 48769, 48172, 33082, 37366, 46304, 45145, 19816, 8979, 19661, 24397, 47266, 18675, 11304, 38457, 18675, 24986, 20542, 45149, 379, 7788, 21414, 19816, 37103, 25122, 41156, 8979, 50438, 48769, 47736, 11598, 143, 11185, 47464, 19816, 47736, 50786, 26238, 47899, 40988, 379, 3168, 31108, 20375, 47736, 48264, 20234, 30212, 47794, 136, 8979, 22391, 32888, 47725, 47860, 51013, 28802, 21361, 48191, 379, 8979, 35385, 48172, 51013, 37103, 34461, 19816, 50438, 28063, 18675, 29445, 143, 29558, 36706, 379, 29 ]
[ false, false, false, false, true, true, true, true, true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, false, false, false, false, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, false, true, true, false, false, true, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,414
Visualization    Challenge:  I am a Mechanical Engineer, working in Semiconductor equipment manufacturing industry. I was asked  to work on productivity improvement design project. This tool we have shipped to the customer long  back, we had limited documents of the customer tool with us. I had a challenge to give a design solution  with a visualization of the customer tool with the pictorial information we received from customer &  marketing team. One more challenge is I had to do the function test of the new design in the lab tool.  But the lab tool configuration is not 100% similar to the customer tool. Because lab tool will always be  used for this type of functional testing of the new design before shipping to the customer. Lab tool has  gone through so many design modification, but the design documents like 3D assembly model,  drawings, BOM are not been updated after each change. It  was challenging to do functional test of the  design in the lab tool before shipping to the customer.    Selection:  I have decided to use visualization tool for finding the solution to the challenge mentioned above. This is  the tool I used for understanding the problem before arriving at the solution. Visualization is the core  component of the way we communicate. We are thinking about possibilities we have not yet seen. I  used this tool within our team & required stake holders with set of questions, scope & boundary for  identifying solution & opportunities for improvement. It is the imaginative type of work brought out by  exercising & understanding other side.     Application  I started using visualization tool within our team & required stakeholder by showing & explaining it in  graphic/pictorial/block diagram. I create images, color & drawing sketches to explain the problem &  solution in my mind.  I use simple shapes, colors, symbols & logos to explain to different stakeholders  about what the bottleneck for doing the functional test of the new design. When we are talking we are  verbalizing things, we see things in different way, we all understanding the words in different way.  Beauty of visualization is we can tap into single picture.  I divide the stake holders into group representing different areas & assigned task. Main stake holders in  this case is ME (Manufacturing engineer), Materials engineer/Buyer & Program coordinator.  Manufacturing Engineer has been asked to the tool audit for the lab tool by using the information I  provided & solution in my mind & identify the difference with respect to the customer tool & problem in  implementing solution by functional test of the new design. Collected the information from ME of the  tool audit information in the form of photo pictures, BOM & pictorial schematic visualization form.  Similar way I collected the information from different stake holder. I have consolidated & recorded the  commonalities of the lab tool & customer tool. Identified what changes or modifications are required to  make lab tool to make it similar to customer tool. After the meeting I documented & prepared revised  copy of graphic schematic that incorporates their feedback and changes that we all agreed as a group.  Then we first implemented the design change in the lab tool by removing/replacing/adding new parts to  do the functional testing of the new design.     Insight:   Interacting with ME & his tool audit information in the form of photo pictures or diagrams helps to  collect information of the lab tool. With this collected information I could able to consolidate & present  the solution by using visualization tool graphical schematic form. By applying the visualization tool  Graphics or revised graphics I was able to present to the team about the problem & solution that implements their feedback are important for reinforcing their understanding of the problem they are  working to solve. By seeing visualization tool consolidated graphics schematic, team could able to  visualize the design changes, solution & challenges in implementing the change & solution to the  challenge for doing the functional test.    Graphics gives group of stake holder a focal point for discussion that allows them to share their  feedback. Stake holders can quickly identify where they are in graphic. They can identify variables in  problem space, which can help them to identify what they don’t know or what areas they need to  collect information.     Approach  My approach for next time is to give team an example how we handled these situation by bringing in  another design tool Story telling.
[ 18008, 51379, 4800, 2131, 51373, 8979, 51372, 19661, 51372, 18675, 51372, 11404, 51372, 7005, 136, 51372, 51043, 51372, 33108, 51372, 15568, 51372, 28583, 51372, 36015, 51372, 33399, 379, 51372, 8979, 51372, 50483, 51372, 20396, 51373, 48172, 51372, 51013, 51372, 38255, 51372, 41058, 51372, 33085, 51372, 26238, 51372, 41145, 379, 51372, 17019, 51372, 48249, 51372, 50560, 51372, 31705, 51372, 44749, 51372, 48172, 51372, 47736, 51372, 25413, 51372, 35635, 51373, 20893, 136, 51372, 50560, 51372, 31487, 51372, 35416, 51372, 27239, 51372, 38131, 51372, 47736, 51372, 25413, 51372, 48249, 51372, 50912, 51372, 49717, 379, 51372, 8979, 51372, 31487, 51372, 18675, 51372, 22869, 51372, 48172, 51372, 31012, 51372, 18675, 51372, 26238, 51372, 45464, 51373, 50912, 51372, 18675, 51372, 50228, 51372, 38131, 51372, 47736, 51372, 25413, 51372, 48249, 51372, 50912, 51372, 47736, 51372, 39847, 51372, 33508, 51372, 50560, 51372, 42132, 51372, 30525, 51372, 25413, 51372, 112, 51373, 36093, 51372, 47407, 379, 51372, 12588, 51372, 37103, 51372, 22869, 51372, 34389, 51372, 8979, 51372, 31487, 51372, 48172, 51372, 27214, 51372, 47736, 51372, 30620, 51372, 47671, 51372, 38131, 51372, 47736, 51372, 37641, 51372, 26238, 51372, 33108, 51372, 47736, 51372, 34901, 51372, 48249, 379, 51373, 4187, 51372, 47736, 51372, 34901, 51372, 48249, 51372, 24245, 51372, 34389, 51372, 37829, 51372, 805, 111, 51372, 44976, 51372, 48172, 51372, 47736, 51372, 25413, 51372, 48249, 379, 51372, 3685, 51372, 34901, 51372, 48249, 51372, 50840, 51372, 19657, 51372, 21124, 51373, 49733, 51372, 30212, 51372, 47927, 51372, 48885, 51372, 38131, 51372, 30621, 51372, 47687, 51372, 38131, 51372, 47736, 51372, 37641, 51372, 26238, 51372, 21207, 51372, 44751, 51372, 48172, 51372, 47736, 51372, 25413, 379, 51372, 10375, 51372, 48249, 51372, 31672, 51373, 31104, 51372, 48005, 51372, 45345, 51372, 36019, 51372, 26238, 51372, 36974, 136, 51372, 22214, 51372, 47736, 51372, 26238, 51372, 27239, 51372, 35385, 51372, 1567, 51372, 20433, 51372, 36940, 136, 51373, 27438, 136, 51372, 3491, 51372, 20234, 51372, 37829, 51372, 21197, 51372, 49627, 51372, 19330, 51372, 27669, 51372, 22903, 379, 51372, 9685, 51387, 50483, 51372, 22887, 51372, 48172, 51372, 27214, 51372, 30621, 51372, 47671, 51372, 38131, 51372, 47736, 51373, 26238, 51372, 33108, 51372, 47736, 51372, 34901, 51372, 48249, 51372, 21207, 51372, 44751, 51372, 48172, 51372, 47736, 51372, 25413, 379, 51379, 15538, 2131, 51373, 8979, 51372, 31705, 51372, 25713, 51372, 48172, 51372, 49728, 51372, 50228, 51372, 48249, 51372, 30212, 51372, 29843, 51372, 47736, 51372, 45464, 51372, 48172, 51372, 47736, 51372, 22869, 51372, 36440, 51372, 18746, 379, 51372, 17019, 51372, 34389, 51373, 47736, 51372, 48249, 51372, 8979, 51372, 49733, 51372, 30212, 51372, 49169, 51372, 47736, 51372, 40942, 51372, 21207, 51372, 20319, 51372, 20542, 51372, 47736, 51372, 45464, 379, 51372, 18008, 51372, 34389, 51372, 47736, 51372, 24804, 51373, 24024, 51372, 38131, 51372, 47736, 51372, 50549, 51372, 50560, 51372, 23842, 379, 51372, 18238, 51372, 20234, 51372, 47899, 51372, 18744, 51372, 40384, 51372, 50560, 51372, 31705, 51372, 37829, 51372, 51259, 51372, 44357, 379, 51372, 8979, 51373, 49733, 51372, 47927, 51372, 48249, 51372, 50927, 51372, 38645, 51372, 47407, 51372, 112, 51372, 43046, 51372, 45953, 51372, 32050, 51372, 50912, 51372, 44581, 51372, 38131, 51372, 41678, 136, 51372, 44165, 51372, 112, 51372, 21809, 51372, 30212, 51373, 32789, 51372, 45464, 51372, 112, 51372, 38395, 51372, 30212, 51372, 33085, 379, 51372, 9685, 51372, 34389, 51372, 47736, 51372, 32886, 51372, 48885, 51372, 38131, 51372, 51013, 51372, 22033, 51372, 38654, 51372, 22241, 51373, 29005, 51372, 112, 51372, 49169, 51372, 38622, 51372, 44895, 379, 51390, 3032, 51373, 8979, 51372, 46025, 51372, 49766, 51372, 50228, 51372, 48249, 51372, 50927, 51372, 38645, 51372, 47407, 51372, 112, 51372, 43046, 51372, 45957, 51372, 22241, 51372, 44844, 51372, 112, 51372, 29179, 51372, 34434, 51372, 33108, 51373, 31218, 537, 39847, 537, 21593, 51372, 26478, 379, 51372, 8979, 51372, 25110, 51372, 32877, 136, 51372, 23688, 51372, 112, 51372, 27435, 51372, 45119, 51372, 48172, 51372, 29171, 51372, 47736, 51372, 40942, 51372, 112, 51373, 45464, 51372, 33108, 51372, 37366, 51372, 36689, 379, 51387, 8979, 51372, 49728, 51372, 44986, 51372, 44658, 136, 51372, 23697, 136, 51372, 47092, 51372, 112, 51372, 35623, 51372, 48172, 51372, 29171, 51372, 48172, 51372, 26571, 51372, 45960, 51373, 18744, 51372, 50709, 51372, 47736, 51372, 21792, 51372, 30212, 51372, 27252, 51372, 47736, 51372, 30621, 51372, 47671, 51372, 38131, 51372, 47736, 51372, 37641, 51372, 26238, 379, 51372, 18325, 51372, 50560, 51372, 20234, 51372, 47281, 51372, 50560, 51372, 20234, 51373, 49990, 51372, 47886, 136, 51372, 50560, 51372, 44335, 51372, 47886, 51372, 33108, 51372, 26571, 51372, 50549, 136, 51372, 50560, 51372, 19547, 51372, 49169, 51372, 47736, 51372, 51006, 51372, 33108, 51372, 26571, 51372, 50549, 379, 51373, 3683, 51372, 38131, 51372, 50228, 51372, 34389, 51372, 50560, 51372, 22391, 51372, 47315, 51372, 34159, 51372, 45030, 51372, 39850, 379, 51373, 8979, 51372, 27179, 51372, 47736, 51372, 45953, 51372, 32050, 51372, 34159, 51372, 31358, 51372, 42994, 51372, 26571, 51372, 20239, 51372, 112, 51372, 20463, 51372, 47345, 379, 51372, 11093, 51372, 45953, 51372, 32050, 51372, 33108, 51373, 47927, 51372, 22605, 51372, 34389, 51372, 10925, 51372, 122, 11181, 51372, 28346, 125, 136, 51372, 11316, 51372, 28346, 537, 4191, 51372, 112, 51372, 13792, 51372, 24773, 379, 51373, 11181, 51372, 7005, 51372, 31672, 51372, 21197, 51372, 20396, 51372, 48172, 51372, 47736, 51372, 48249, 51372, 20674, 51372, 30212, 51372, 47736, 51372, 34901, 51372, 48249, 51372, 22241, 51372, 49766, 51372, 47736, 51372, 33508, 51372, 8979, 51373, 41348, 51372, 112, 51372, 45464, 51372, 33108, 51372, 37366, 51372, 36689, 51372, 112, 51372, 32788, 51372, 47736, 51372, 26566, 51372, 50912, 51372, 43181, 51372, 48172, 51372, 47736, 51372, 25413, 51372, 48249, 51372, 112, 51372, 40942, 51372, 33108, 51373, 33012, 51372, 45464, 51372, 22241, 51372, 30621, 51372, 47671, 51372, 38131, 51372, 47736, 51372, 37641, 51372, 26238, 379, 51372, 5164, 51372, 47736, 51372, 33508, 51372, 30525, 51372, 10925, 51372, 38131, 51372, 47736, 51373, 48249, 51372, 20674, 51372, 33508, 51372, 33108, 51372, 47736, 51372, 30285, 51372, 38131, 51372, 39779, 51372, 39852, 136, 51372, 3491, 51372, 112, 51372, 39847, 51372, 44113, 51372, 50228, 51372, 30285, 379, 51373, 15806, 51372, 50549, 51372, 8979, 51372, 23647, 51372, 47736, 51372, 33508, 51372, 30525, 51372, 26571, 51372, 45953, 51372, 32049, 379, 51372, 8979, 51372, 31705, 51372, 24416, 51372, 112, 51372, 42255, 51372, 47736, 51373, 23821, 51372, 38131, 51372, 47736, 51372, 34901, 51372, 48249, 51372, 112, 51372, 25413, 51372, 48249, 379, 51372, 9185, 51372, 50709, 51372, 22915, 51372, 38457, 51372, 36975, 51372, 20234, 51372, 43046, 51372, 48172, 51373, 35884, 51372, 34901, 51372, 48249, 51372, 48172, 51372, 35884, 51372, 34434, 51372, 44976, 51372, 48172, 51372, 25413, 51372, 48249, 379, 51372, 2636, 51372, 47736, 51372, 36357, 51372, 8979, 51372, 27236, 51372, 112, 51372, 40689, 51372, 43423, 51373, 24790, 51372, 38131, 51372, 31218, 51372, 44113, 51372, 47725, 51372, 33250, 51372, 47756, 51372, 29654, 51372, 19816, 51372, 22915, 51372, 47725, 51372, 50560, 51372, 19547, 51372, 19411, 51372, 20375, 51372, 18675, 51372, 31358, 379, 51373, 16969, 51372, 50560, 51372, 29894, 51372, 33007, 51372, 47736, 51372, 26238, 51372, 22903, 51372, 33108, 51372, 47736, 51372, 34901, 51372, 48249, 51372, 22241, 51372, 42831, 537, 42938, 537, 19086, 51372, 37641, 51372, 39233, 51372, 48172, 51373, 27214, 51372, 47736, 51372, 30621, 51372, 47687, 51372, 38131, 51372, 47736, 51372, 37641, 51372, 26238, 379, 51390, 9448, 2131, 51388, 9527, 51372, 50912, 51372, 10925, 51372, 112, 51372, 32001, 51372, 48249, 51372, 20674, 51372, 33508, 51372, 33108, 51372, 47736, 51372, 30285, 51372, 38131, 51372, 39779, 51372, 39852, 51372, 38457, 51372, 26486, 51372, 31857, 51372, 48172, 51373, 23645, 51372, 33508, 51372, 38131, 51372, 47736, 51372, 34901, 51372, 48249, 379, 51372, 18402, 51372, 47927, 51372, 23647, 51372, 33508, 51372, 8979, 51372, 24914, 51372, 18724, 51372, 48172, 51372, 24415, 51372, 112, 51372, 40732, 51373, 47736, 51372, 45464, 51372, 22241, 51372, 49766, 51372, 50228, 51372, 48249, 51372, 31219, 51372, 44113, 51372, 30285, 379, 51372, 4197, 51372, 20085, 51372, 47736, 51372, 50228, 51372, 48249, 51373, 8372, 51372, 38457, 51372, 43423, 51372, 31221, 51372, 8979, 51372, 50483, 51372, 18724, 51372, 48172, 51372, 40732, 51372, 48172, 51372, 47736, 51372, 47407, 51372, 18744, 51372, 47736, 51372, 40942, 51372, 112, 51372, 45464, 51372, 47725, 29, 33013, 51372, 47756, 51372, 29654, 51372, 20234, 51372, 33040, 51372, 30212, 51372, 42628, 51372, 47756, 51372, 49169, 51372, 38131, 51372, 47736, 51372, 40942, 51372, 47860, 51372, 20234, 51373, 51043, 51372, 48172, 51372, 45480, 379, 51372, 4197, 51372, 44342, 51372, 50228, 51372, 48249, 51372, 24416, 51372, 31221, 51372, 44113, 136, 51372, 47407, 51372, 24914, 51372, 18724, 51372, 48172, 51373, 50237, 51372, 47736, 51372, 26238, 51372, 22915, 136, 51372, 45464, 51372, 112, 51372, 22881, 51372, 33108, 51372, 33012, 51372, 47736, 51372, 22903, 51372, 112, 51372, 45464, 51372, 48172, 51372, 47736, 51373, 22869, 51372, 30212, 51372, 27252, 51372, 47736, 51372, 30621, 51372, 47671, 379, 51379, 8372, 51372, 31020, 51372, 31358, 51372, 38131, 51372, 45953, 51372, 32049, 51372, 18675, 51372, 30123, 51372, 40163, 51372, 30212, 51372, 26890, 51372, 47725, 51372, 19590, 51372, 47766, 51372, 48172, 51372, 44664, 51372, 47756, 51373, 29654, 379, 51372, 16139, 51372, 32050, 51372, 22391, 51372, 41701, 51372, 32788, 51372, 50735, 51372, 47860, 51372, 20234, 51372, 33108, 51372, 31218, 379, 51372, 16997, 51372, 22391, 51372, 32788, 51372, 49896, 51372, 33108, 51373, 40942, 51372, 45595, 136, 51372, 50745, 51372, 22391, 51372, 31843, 51372, 47766, 51372, 48172, 51372, 32788, 51372, 50709, 51372, 47860, 51372, 27214, 37974, 51372, 34862, 51372, 38457, 51372, 50709, 51372, 20239, 51372, 47860, 51372, 37530, 51372, 48172, 51373, 23645, 51372, 33508, 379, 51390, 3056, 51373, 11933, 51372, 20129, 51372, 30212, 51372, 37667, 51372, 48078, 51372, 34389, 51372, 48172, 51372, 31012, 51372, 47407, 51372, 19757, 51372, 28896, 51372, 32234, 51372, 50560, 51372, 31559, 51372, 47848, 51372, 45074, 51372, 22241, 51372, 21981, 51372, 33108, 51373, 19905, 51372, 26238, 51372, 48249, 51372, 16260, 51372, 47553, 379, 29 ]
[ false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,415
Design Thinking for Innovation In order to perform in this hectic and busy world, people need to be full of energy at most of their part of the day. Bit-A-Min is an energy bar made up by using ingredients such as whey protein, granola, oats, and many other healthy ingredients designed to give the consumer a quick surge of energy with a satisfaction to your taste buds and hunger cravings. It is available in different flavor variants such as Bit-A- Min Caramel, Bit-A-Min Milk, Bit-A-Min peanut butter. The main problem Bit-A-Min solves is that it provides instant energy and is also great in taste. This energy bar gives people energy to keep up with their daily activity without the need of extra sugar, thus ensuring goodness of nutrients without compromising on energy. Along with instant energy, it satisfies craving and acts as meal replacement option. It’s an option for snacks on the go. A story board is selected to address the challenge of creating awareness and selling to people. Lazy Office Employee - This advertisement portrayed a lazy employee -Steve who hates going to the job early in the morning. This is a very common scenario where employees find it very hard to attend early morning jobs and meetings. Steve could be seen feeling drowsy and tired during the working hours. Coincidently, The Manager catches him watching animal videos and not working on the submission which is due tomorrow. After a heated conversation and scolding from the manager, Steve feels lost, demotivated and de-energized. This is when his colleague Vibhor offers him “Bit-A-min” energy bar. Steve consumes the energy bar and works all night long to make the submission before due time. Appeal - The advertisement showcases a very common scenario. The daily routine, pun and humor establishes a direct connection with the target customers. Supermarkets and other retail outlets are important for our strategy since this is where a majority of customers will experience the product, hence, to understand the effectiveness of our ad campaign, we’ll collect store data of the sales of Bit-A-min as well as other products in our competitive landscape. This will allow us to check if the exposure/placement of the energy bar needs to be tweaked.
[ 6191, 17010, 30212, 9423, 29, 9285, 38484, 48172, 39532, 33108, 47927, 31819, 19816, 22212, 51092, 136, 39478, 37530, 48172, 21124, 30600, 38131, 28320, 20542, 37135, 38131, 47756, 30, 39173, 38131, 47736, 25606, 379, 3883, 143, 2145, 143, 11597, 34389, 19757, 28320, 21032, 35814, 49616, 22241, 49766, 33561, 46716, 20375, 50744, 41295, 136, 30, 31203, 136, 37985, 136, 19816, 36019, 38622, 31772, 33561, 26249, 48172, 31012, 47736, 24497, 18675, 41695, 46920, 38131, 30, 28320, 50912, 18675, 43980, 48172, 51280, 47354, 22084, 19816, 32582, 25089, 379, 9685, 34389, 20774, 33108, 26571, 29970, 30, 49901, 46716, 20375, 3883, 143, 2151, 11597, 4597, 136, 3883, 143, 2145, 143, 11597, 11586, 136, 3883, 143, 2145, 143, 11597, 39396, 22220, 379, 29, 16951, 35856, 40942, 3883, 143, 2145, 143, 11597, 45487, 34389, 47725, 34434, 41353, 33806, 28320, 19816, 34389, 19626, 31269, 33108, 47354, 379, 30, 17019, 28320, 21032, 31020, 39478, 28320, 48172, 34732, 49616, 50912, 47756, 25519, 19018, 50933, 47736, 37530, 38131, 29286, 30, 46747, 136, 48027, 28435, 31112, 38131, 37960, 50933, 24070, 38255, 28320, 379, 2798, 50912, 33806, 30, 28320, 136, 34434, 43988, 25088, 19816, 19032, 20375, 36252, 42935, 38441, 379, 9685, 53806, 19757, 38441, 30212, 45312, 38255, 47736, 30, 31079, 379, 29, 2145, 46282, 21646, 34389, 44393, 48172, 19097, 47736, 22869, 38131, 25117, 20831, 19816, 44423, 48172, 39478, 379, 29, 10495, 12534, 6965, 143, 17019, 19227, 40333, 18675, 35099, 28160, 246, 50783, 31693, 31096, 48172, 30, 47736, 34563, 27684, 33108, 47736, 37111, 379, 17019, 34389, 18675, 50038, 23819, 44081, 50735, 28161, 29838, 34434, 50038, 31624, 48172, 30, 20598, 27684, 37111, 34567, 19816, 36361, 379, 16225, 24914, 21124, 44357, 29663, 27525, 19816, 48146, 27594, 47736, 30, 51043, 32217, 379, 5139, 136, 16951, 11140, 22667, 31962, 50519, 19854, 50108, 19816, 37829, 51043, 30, 38255, 47736, 46584, 50745, 34389, 27559, 48230, 379, 2636, 18675, 31801, 24678, 19816, 44159, 30525, 47736, 30, 35945, 136, 16225, 29665, 35687, 136, 26053, 19816, 25624, 143, 28317, 379, 17019, 34389, 50730, 32001, 23639, 17910, 38162, 30, 31962, 53810, 3883, 143, 2145, 143, 36687, 53811, 28320, 21032, 379, 16225, 24505, 47736, 28320, 21032, 19816, 51057, 19547, 37693, 35635, 48172, 35884, 47736, 30, 46584, 21207, 27559, 48078, 379, 29, 3016, 143, 16951, 19227, 44836, 18675, 50038, 23819, 44081, 379, 16951, 25519, 43734, 136, 41473, 19816, 32571, 30, 28694, 18675, 26711, 24329, 50912, 47736, 47330, 25418, 379, 29, 16451, 19816, 38622, 43285, 38689, 20234, 33040, 30212, 38645, 46353, 45019, 47927, 34389, 50735, 18675, 35880, 30, 38131, 25418, 50840, 29125, 47736, 41043, 136, 31866, 136, 48172, 49164, 47736, 27853, 38131, 38645, 19053, 30, 22369, 136, 50560, 53803, 23645, 46253, 25570, 38131, 47736, 43891, 38131, 3883, 143, 2145, 143, 36687, 20375, 50667, 20375, 38622, 41064, 33108, 38645, 30, 23950, 34983, 379, 17019, 50840, 19583, 49717, 48172, 23007, 32816, 47736, 29237, 537, 39970, 38131, 47736, 28320, 21032, 30, 37546, 48172, 21124, 48852, 379, 29 ]
[ true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, false, true, true, false, true, false, false, false, false, true, false, true, false, false, false, false, true, true, false, false, false, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, false, true, true, true, false, false, false, true, true, true, true, true, true, true, true, false, true, false, false, false, false, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, false, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, false, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,421
Final Assignment – LEARNING LAUNCH 1. Challenge I am working in a multinational company as a financial auditor. In my department, we are use to carry out several audits in a short period of time. Every audit last certain days or weeks, depending on the client situation or type of audit: whether it’s the first year auditing the client, whether it’s a big-size client or not, the client’s sector, the client’s historical financial reports, etc. In most of those audits, we also take part of different teams, as we readapt their length depending on the staff needed for each audit. That means that we often need to deal with lots of different and sensitive information at the same time, while performing the audits in the busy season, and also considering that a fluency of the information provided by the client is essential to ensure our deadline achievements. So in one of the teams I was taking part, we realized that the information list that we firstly provide to the client before physically starting our job, was often ignored by them until we got there, and that we use to experience delays in the reception of the documentation that we need to develop our auditing tasks, and that often made us end up with refocusing some jobs with barely having margin for that. My team decided to meet and design a sort of solution to reinforce the client implication. We decided to ask for the IT department’s support, in order to launch a platform, where we would upload the information list pattern with at least one month in advance, and the client would need to upload all the information to the platform, instead of sending us emails. That platform should be connected to our job planning, so it would know our next assignments, sending us reminder emails to upload the information list on time, and the same to the client’s side, pushing them to provide us more information on time, having reminders for each little deadline that would be previously stablished regarding to the different epigraphs where we are performing work in the annual accounts. 2. Selection My department often introduces some changes that can lead us to an improvement in some areas. However, that little actions are rarely related with the innovation design thinking. This time though, our whole team, with the IT department support too, decided to use one of the most powerful and effective tools of the design thinking, called the Learning Launch. So, to test how this new platform was working, we decided to use the Learning Launch approach, as a design thinking strategy that is capable to easily and rapidly test an idea, without implying much money, and to know if this works, before implementing it in the whole structure. 3. Application So, after the meeting with the IT department and all my team members, we decide to test the efficiency of our idea through the Learning Launch tool, launching a platform called “InfoGo”, that would be useful to easily connect our information needs with the client, and improve the information flow, firstly trying it in a small amount of assignments. We decided to test it in 4 teams in total (one was ours), in small audits (maximum audits that lasted 2 weeks) that were running simultaneously. In a period of 2 months, we could end up with some interesting insights, as the IT department firstly needed from 2 to 3 weeks to set up the basic platform pattern, then the 4 teams engaged uploaded the information list adjusting it to each client features, and then, wait about one month to physically start the audit after having collected most of the information we needed, and finally, having the 2 physical-time weeks to collect some extra info that might have arose from the job. 4. Insight By applying the Learning Launching tool, the teams implicated in the test, met again to compare the advantages and downsides in our work, and all of us agreed in the success of the new platform “InfoGo”, as an easy-to-use method that gave both us and the client, a better opportunity to collaborate and feel engaged with each other. “InfoGo” reminded us with margin enough (as it is connected with our planning), the need to upload the information list, so we didn’t feel the pressure to worry about that. Moreover, this was also easier to fill due to the pattern list that the platform provided to us, so that we only needed to tick the desired information. It also gave to the client, the sense of responsibility knowing that every information epigraph shows its own deadlines and the client also receive reminder emails to ensure that they won’t miss our need, and the grade of collaboration increased significantly, so we could finish the work on time. We both (audit team and the client) took advantage of the increase in safety regarding to the information flow, as we all know that is a sensitive considered information, that uploaded in the platform, both made sure to have and to check whenever we need, avoiding to miss some emails or delete them, or lose some important information. 5. Approach After having used this tool, we just realized that has been a really useful approach that in this particular case has perfectly suited to our work, leading us to achieve a big improvement based on a small and quick test of an idea, that after having proved its success, we could start applying in all the upcoming audit works. So, in our future meetings to assess an audit issue, we will consider to use this again to check the validity of the future idea.
[ 7653, 3217, 53794, 10304, 10285, 29, 695, 379, 4800, 29, 8979, 19661, 51043, 33108, 18675, 37278, 23883, 20375, 18675, 29831, 20682, 379, 9285, 37366, 26114, 136, 50560, 30, 20234, 49728, 48172, 22575, 38654, 44609, 20687, 33108, 18675, 44794, 39558, 38131, 48078, 379, 7189, 20674, 35015, 22824, 25612, 30, 38457, 50639, 136, 26132, 38255, 47736, 23354, 45074, 38457, 48885, 38131, 20674, 2131, 50743, 34434, 53806, 47736, 29894, 51241, 30, 20678, 47736, 23354, 136, 50743, 34434, 53806, 18675, 21411, 143, 45089, 23354, 38457, 37829, 136, 47736, 23354, 53806, 44317, 136, 47736, 23354, 53806, 30, 32010, 29831, 42966, 136, 28719, 379, 9285, 37135, 38131, 47951, 20687, 136, 50560, 19626, 47257, 39173, 38131, 26571, 30, 47422, 136, 20375, 50560, 41962, 47756, 35228, 26132, 38255, 47736, 45918, 37534, 30212, 27669, 20674, 379, 16946, 30, 36269, 47725, 50560, 38198, 37530, 48172, 25640, 50912, 35692, 38131, 26571, 19816, 44477, 33508, 20542, 47736, 30, 43922, 48078, 136, 50753, 39543, 47736, 20687, 33108, 47736, 22212, 44280, 136, 19816, 19626, 24397, 47725, 18675, 30, 30076, 38131, 47736, 33508, 41348, 22241, 47736, 23354, 34389, 28686, 48172, 28432, 38645, 25633, 30, 18944, 379, 29, 15931, 33108, 38275, 38131, 47736, 47422, 8979, 50483, 47266, 39173, 136, 50560, 42017, 47725, 47736, 33508, 35471, 47725, 50560, 30, 29897, 41347, 48172, 47736, 23354, 21207, 39814, 46030, 38645, 34563, 136, 50483, 38198, 32834, 22241, 47766, 30, 49571, 50560, 31124, 47819, 136, 19816, 47725, 50560, 49728, 48172, 29125, 25930, 33108, 47736, 42141, 38131, 47736, 30, 27234, 47725, 50560, 37530, 48172, 26383, 38645, 20678, 47352, 136, 19816, 47725, 38198, 35814, 49717, 28263, 30, 49616, 50912, 42473, 45494, 34567, 50912, 21048, 31712, 36062, 30212, 47725, 379, 11933, 47407, 25713, 48172, 30, 36355, 19816, 26238, 18675, 45546, 38131, 45464, 48172, 42623, 47736, 23354, 33019, 379, 29, 18238, 25713, 48172, 20394, 30212, 47736, 9136, 26114, 53806, 46883, 136, 33108, 38484, 48172, 35047, 18675, 40035, 136, 50735, 30, 50560, 51125, 49654, 47736, 33508, 35471, 39326, 50912, 20542, 35166, 38275, 37065, 33108, 19202, 136, 19816, 30, 47736, 23354, 51125, 37530, 48172, 49654, 19547, 47736, 33508, 48172, 47736, 40035, 136, 33812, 38131, 44450, 30, 49717, 28030, 379, 16946, 40035, 44820, 21124, 24326, 48172, 38645, 34563, 40006, 136, 45345, 34434, 51125, 34862, 38645, 30, 37667, 20469, 136, 44450, 49717, 42803, 28030, 48172, 49654, 47736, 33508, 35471, 38255, 48078, 136, 30, 19816, 47736, 43922, 48172, 47736, 23354, 53806, 44895, 136, 41551, 47766, 48172, 41347, 49717, 37103, 33508, 38255, 48078, 136, 30, 31712, 42804, 30212, 27669, 35513, 25633, 47725, 51125, 21124, 40817, 45907, 42535, 30, 48172, 47736, 26571, 28560, 50735, 50560, 20234, 39543, 51013, 33108, 47736, 19894, 18900, 379, 29, 1125, 379, 15538, 29, 11933, 26114, 38198, 34192, 45494, 22915, 47725, 22391, 35109, 49717, 48172, 19757, 33085, 33108, 30, 45494, 20239, 379, 8912, 136, 47725, 35513, 18997, 20234, 41878, 42673, 50912, 47736, 33664, 26238, 30, 47899, 379, 17019, 48078, 47954, 136, 38645, 50786, 47407, 136, 50912, 47736, 9136, 26114, 46883, 48243, 136, 30, 25713, 48172, 49728, 38275, 38131, 47736, 37135, 40482, 19816, 27850, 48264, 38131, 47736, 26238, 47899, 136, 22338, 30, 47736, 10522, 10458, 379, 29, 15931, 136, 48172, 47671, 32234, 47927, 37641, 40035, 50483, 51043, 136, 50560, 25713, 48172, 49728, 47736, 10522, 10458, 30, 20129, 136, 20375, 18675, 26238, 47899, 46353, 47725, 34389, 22454, 48172, 27711, 19816, 41873, 47671, 19757, 32732, 136, 30, 50933, 33030, 37235, 37028, 136, 19816, 48172, 34862, 32816, 47927, 51057, 136, 21207, 33012, 34434, 33108, 47736, 30, 50786, 46458, 379, 29, 1411, 379, 3032, 29, 15931, 136, 19330, 47736, 36357, 50912, 47736, 9136, 26114, 19816, 19547, 37366, 47407, 36387, 136, 50560, 25712, 48172, 30, 47671, 47736, 27865, 38131, 38645, 32732, 48005, 47736, 10522, 10458, 48249, 136, 35057, 18675, 40035, 30, 22338, 53810, 9383, 53811, 136, 47725, 51125, 21124, 49736, 48172, 27711, 24324, 38645, 33508, 37546, 50912, 47736, 30, 23354, 136, 19816, 33082, 47736, 33508, 30058, 136, 29897, 48773, 34434, 33108, 18675, 45258, 19736, 38131, 30, 20469, 379, 18238, 25713, 48172, 47671, 34434, 33108, 1597, 47422, 33108, 48318, 122, 38275, 50483, 38647, 125, 136, 33108, 45258, 20687, 30, 122, 36235, 20687, 47725, 35016, 1125, 50639, 125, 47725, 50685, 43794, 45017, 379, 29, 9285, 18675, 39558, 38131, 1125, 37069, 136, 50560, 24914, 28263, 49616, 50912, 45494, 34002, 33743, 136, 20375, 47736, 9136, 30, 26114, 29897, 37534, 30525, 1125, 48172, 1411, 50639, 48172, 44581, 49616, 47736, 21086, 40035, 39326, 136, 47797, 30, 47736, 1597, 47422, 28332, 49655, 47736, 33508, 35471, 19138, 34434, 48172, 27669, 23354, 29640, 136, 30, 19816, 47797, 136, 50391, 18744, 38275, 37065, 48172, 39814, 46021, 47736, 20674, 19330, 31712, 23647, 37135, 30, 38131, 47736, 33508, 50560, 37534, 136, 19816, 29824, 136, 31712, 47736, 1125, 39812, 143, 48078, 50639, 48172, 23645, 30, 45494, 29286, 33485, 47725, 36641, 31705, 20288, 30525, 47736, 34563, 379, 29, 1597, 379, 9448, 29, 4197, 20085, 47736, 10522, 10466, 48249, 136, 47736, 47422, 33016, 33108, 47736, 47671, 136, 36499, 19349, 48172, 30, 23897, 47736, 19211, 19816, 27375, 33108, 38645, 51013, 136, 19816, 19547, 38131, 49717, 19411, 33108, 47736, 46695, 30, 38131, 47736, 37641, 40035, 53810, 9383, 53811, 136, 20375, 19757, 27719, 143, 48172, 143, 49728, 36531, 47725, 30838, 21781, 49717, 19816, 47736, 30, 23354, 136, 18675, 21361, 38397, 48172, 23606, 19816, 29662, 28332, 50912, 27669, 38622, 379, 53810, 9383, 53811, 30, 42801, 49717, 50912, 36062, 28398, 122, 20375, 34434, 34389, 24326, 50912, 38645, 40006, 125, 136, 47736, 37530, 48172, 30, 49654, 47736, 33508, 35471, 136, 45345, 50560, 26531, 37974, 29662, 47736, 40765, 48172, 51104, 18744, 47725, 379, 30, 11813, 136, 47927, 50483, 19626, 27709, 48172, 29790, 27559, 48172, 47736, 39326, 35471, 47725, 47736, 40035, 41348, 30, 48172, 49717, 136, 45345, 47725, 50560, 38300, 37534, 48172, 48034, 47736, 26269, 33508, 379, 29, 9685, 19626, 30838, 48172, 47736, 23354, 136, 47736, 44463, 38131, 43212, 34865, 47725, 28827, 33508, 30, 28559, 44847, 34470, 38910, 25635, 19816, 47736, 23354, 19626, 42131, 42803, 28030, 48172, 28432, 30, 47725, 47860, 50954, 37974, 36843, 38645, 37530, 136, 19816, 47736, 31155, 38131, 23610, 33261, 44935, 136, 45345, 30, 50560, 24914, 29860, 47736, 51013, 38255, 48078, 379, 29, 18238, 21781, 122, 20674, 47407, 19816, 47736, 23354, 125, 48246, 19208, 38131, 47736, 33259, 33108, 43866, 42535, 30, 48172, 47736, 33508, 30058, 136, 20375, 50560, 19547, 34862, 47725, 34389, 18675, 44477, 24394, 33508, 136, 47725, 30, 49655, 33108, 47736, 40035, 136, 21781, 35814, 46908, 48172, 31705, 19816, 48172, 23007, 50731, 50560, 37530, 136, 30, 20811, 48172, 36843, 45494, 28030, 38457, 25939, 47766, 136, 38457, 35681, 45494, 33040, 33508, 379, 29, 1715, 379, 3056, 29, 2636, 31712, 49733, 47927, 48249, 136, 50560, 34686, 42017, 47725, 31672, 21197, 18675, 42023, 49736, 20129, 47725, 30, 33108, 47927, 39213, 22605, 31672, 39529, 46770, 48172, 38645, 51013, 136, 35117, 49717, 48172, 18938, 18675, 21411, 30, 33085, 21077, 38255, 18675, 45258, 19816, 41695, 47671, 38131, 19757, 32732, 136, 47725, 19330, 31712, 41340, 34470, 30, 46695, 136, 50560, 24914, 46021, 20085, 33108, 19547, 47736, 49623, 20674, 51057, 379, 15931, 136, 33108, 38645, 30702, 30, 36361, 48172, 20448, 19757, 20674, 34419, 136, 50560, 50840, 24386, 48172, 49728, 47927, 19349, 48172, 23007, 47736, 49854, 30, 38131, 47736, 30702, 32732, 379, 29 ]
[ true, true, true, true, false, false, false, true, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, false, true, true, false, true, true, false, true, true, false, false, true, true, true, false, true, true, false, true, false, true, true, false, true, false, true, true, false, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, false, false, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, false, false, false, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, true, true, true, true, false, false, true, true, true, true, true, false, true, true, true, true, false, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, false, true, true, true, true, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, false, false, true, false, false, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, false, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, false, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, true, true, true, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, false, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, false, false, false, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, false, false, true, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,422
Reflection - Mind Map Challenge I work in Software Sales as a Presales. Sometimes the people that test and want to buy our software are in more technical roles. They see a high value in using the software, but to be able to buy it they need to convince a decision maker to give them a budget. For this, they have to pinpoint the business value that using this new software would generate - time saved, money saved, new revenue generated etc. . They also have to evaluate the software in order to show that the value is really there and not only theoretical. Our team helps them to define the success criteria for such an evaluation (among other things). When talking to the data science team of company X, they already approached their procurement department, because they wanted to buy our software. The procurement department told them to formally evaluate the software, and to involve the proper budget holders, in this case the chief of marketing and the chief operating officer. So, our goal was to plan an evaluation of our software, including a list of success criteria, together with the data science team. We would then present it to the budget holders before kicking off the evaluation. We had to keep in mind that everything would be done remotely due to the pandemic. Selection​: A visual approach like a Mind Map facilitates collaboration while working remotely. We would be able to start with a blank slate, without influencing the data science team with our assumptions. Nevertheless, we could make suggestions during the process. As a result, we would get an organized hierarchical structure from which we could pull the success criteria for the evaluation. Application We planned a 90min online workshop to define the success criteria for the evaluation. For preparation, we asked the data science team to write down 3-5 points each that they think would be benefits and risks of using our software - what would they be able to do, that they can’t do now, and what would have to change? To kick off the workshop, we wrote all these points down on a blank page and then helped them to organize these into topics, e.g. faster processes, impact on productivity or integration with other tools. During the emerging discussions, new points and topics came up. Additionally, we suggested further points and topics that they didn’t think about first, like collaboration with other teams, bringing projects into production or compliance with regulations when accessing data. The result was a hierarchical picture of the relevant points that would have to be evaluated in order to make a rational decision. We wrote these down as a list of success criteria. Insight​ & ​Approach The end result was a list of success criteria specific for this evaluation and this customer. But the workshop took longer than the planned 90min. Luckily, we could just go on and extend to 130min. Even with the ‘homework’ before the workshop, it took more time than planned to list all the relevant points. We thought that the customer would know their business better than we did, and that we should only chime in with additional topics after the data science team didn’t come up with any more topics. This led to a slow start of the process, resulting in a longer workshop. For the next customer, we provided the customer with a list of topics (that in our experience are always important or have to be thought of at least) before the workshop. We asked them to write one or two points down for every topic, and to also think about other topics that might be relevant for them. This helped a lot in making the workshop itself more efficient, and also provided more material for interesting discussions and new ideas during the workshop.
[ 14406, 143, 11598, 11185, 29, 4800, 30, 8979, 51013, 33108, 15954, 15260, 20375, 18675, 13647, 379, 15992, 47736, 39478, 47725, 47671, 19816, 50440, 48172, 22225, 38645, 30, 45411, 20234, 33108, 37103, 47454, 43654, 379, 16997, 44335, 18675, 31933, 49868, 33108, 49766, 47736, 45411, 136, 22214, 48172, 21124, 18724, 30, 48172, 22225, 34434, 47860, 37530, 48172, 24712, 18675, 25723, 35889, 48172, 31012, 47766, 18675, 22077, 379, 7788, 47927, 136, 47860, 31705, 48172, 30, 39913, 47736, 22188, 49868, 47725, 49766, 47927, 37641, 45411, 51125, 30884, 143, 48078, 44004, 136, 37028, 30, 44004, 136, 37641, 43399, 30885, 28719, 379, 379, 16997, 19626, 31705, 48172, 28782, 47736, 45411, 33108, 38484, 48172, 44831, 30, 47725, 47736, 49868, 34389, 42023, 47819, 19816, 37829, 38300, 47805, 379, 12716, 47407, 31857, 47766, 48172, 25870, 47736, 46695, 30, 25192, 30212, 46716, 19757, 28786, 122, 19729, 38622, 47886, 125, 379, 30, 18325, 47281, 48172, 47736, 25570, 44144, 47407, 38131, 23883, 18483, 136, 47860, 19623, 20138, 47756, 30, 41023, 26114, 136, 21173, 47860, 50441, 48172, 22225, 38645, 45411, 379, 16951, 41023, 30, 26114, 48212, 47766, 48172, 30298, 28782, 47736, 45411, 136, 19816, 48172, 34317, 47736, 41223, 22077, 32050, 136, 30, 33108, 47927, 22605, 47736, 23060, 38131, 36093, 19816, 47736, 23060, 38359, 38169, 379, 15931, 136, 38645, 31082, 50483, 48172, 39986, 19757, 30, 28786, 38131, 38645, 45411, 136, 33201, 18675, 35471, 38131, 46695, 25192, 136, 48191, 50912, 47736, 25570, 44144, 30, 47407, 379, 30, 18238, 51125, 47797, 40732, 34434, 48172, 47736, 22077, 32050, 21207, 34775, 38141, 47736, 28786, 379, 18238, 31487, 30, 48172, 34732, 33108, 36689, 47725, 28836, 51125, 21124, 27290, 42823, 27559, 48172, 47736, 39053, 379, 35, 15545, 2131, 33, 2145, 50213, 20129, 35385, 18675, 11598, 11185, 29409, 23610, 50753, 51043, 42823, 379, 18238, 51125, 21124, 30, 18724, 48172, 46021, 50912, 18675, 21553, 45184, 136, 50933, 33481, 47736, 25570, 44144, 47407, 50912, 38645, 20509, 379, 30, 12210, 136, 50560, 24914, 35884, 46755, 27594, 47736, 40988, 379, 3168, 18675, 43267, 136, 50560, 51125, 30966, 19757, 30, 38537, 31927, 46458, 30525, 50745, 50560, 24914, 41459, 47736, 46695, 25192, 30212, 47736, 28786, 379, 35, 3032, 33, 18238, 40002, 18675, 2082, 38299, 51064, 48172, 25870, 47736, 46695, 25192, 30212, 47736, 28786, 379, 7788, 30, 40685, 136, 50560, 20396, 47736, 25570, 44144, 47407, 48172, 51164, 27356, 1411, 143, 1715, 40172, 27669, 47725, 47860, 47890, 51125, 30, 21124, 21313, 19816, 43578, 38131, 49766, 38645, 45411, 143, 50709, 51125, 47860, 21124, 18724, 48172, 27214, 136, 47725, 47860, 22267, 37974, 27214, 30, 37898, 136, 19816, 50709, 51125, 31705, 48172, 22903, 2142, 17108, 34772, 38141, 47736, 51064, 136, 50560, 51184, 19547, 47848, 40172, 27356, 30, 38255, 18675, 21553, 38999, 19816, 47797, 31845, 47766, 48172, 38536, 47848, 34159, 48289, 136, 27645, 29564, 40997, 136, 30, 32952, 38255, 41058, 38457, 33897, 50912, 38622, 48264, 379, 6595, 47736, 28077, 26891, 136, 37641, 30, 40172, 19816, 48289, 22364, 49616, 379, 2535, 136, 50560, 46752, 30676, 40172, 19816, 48289, 47725, 47860, 26531, 37974, 30, 47890, 18744, 29894, 136, 35385, 23610, 50912, 38622, 47422, 136, 21981, 41156, 34159, 41052, 38457, 30, 24003, 50912, 42588, 50730, 18849, 25570, 379, 16951, 43267, 50483, 18675, 31927, 39850, 38131, 47736, 30, 42720, 40172, 47725, 51125, 31705, 48172, 21124, 28783, 33108, 38484, 48172, 35884, 18675, 41902, 25723, 379, 18238, 51184, 30, 47848, 27356, 20375, 18675, 35471, 38131, 46695, 25192, 379, 37, 9460, 112, 51517, 30, 16951, 28263, 43267, 50483, 18675, 35471, 38131, 46695, 25192, 45670, 30212, 47927, 28786, 19816, 47927, 25413, 379, 4187, 47736, 30, 51064, 48246, 35641, 47714, 47736, 40002, 2082, 379, 10819, 136, 50560, 24914, 34686, 31079, 38255, 19816, 29257, 48172, 30, 906, 379, 7176, 50912, 47736, 53798, 32102, 53800, 21207, 47736, 51064, 136, 34434, 48246, 37103, 48078, 47714, 40002, 48172, 35471, 19547, 30, 47736, 42720, 40172, 379, 18238, 47956, 47725, 47736, 25413, 51125, 34862, 47756, 22188, 21361, 47714, 50560, 26531, 136, 30, 19816, 47725, 50560, 44820, 38300, 23078, 33108, 50912, 19089, 48289, 19330, 47736, 25570, 44144, 47407, 26531, 37974, 23735, 30, 49616, 50912, 19973, 37103, 48289, 379, 17019, 35183, 48172, 18675, 45241, 46021, 38131, 47736, 40988, 136, 43271, 33108, 18675, 35641, 51064, 379, 33, 7788, 47736, 37667, 25413, 136, 50560, 41348, 47736, 25413, 50912, 18675, 35471, 38131, 48289, 122, 47725, 33108, 38645, 29125, 20234, 30, 19657, 33040, 38457, 31705, 48172, 21124, 47956, 38131, 20542, 35166, 125, 21207, 47736, 51064, 379, 18238, 20396, 47766, 48172, 51164, 30, 38275, 38457, 48876, 40172, 27356, 30212, 28827, 48286, 136, 19816, 48172, 19626, 47890, 18744, 38622, 48289, 47725, 36641, 21124, 42720, 30, 30212, 47766, 379, 17019, 31845, 18675, 35689, 33108, 35897, 47736, 51064, 34474, 37103, 27866, 136, 19816, 19626, 41348, 37103, 30, 36171, 30212, 34002, 26891, 19816, 37641, 32749, 27594, 47736, 51064, 379, 29 ]
[ true, true, true, false, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, false, false, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, false, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,424
Reflection – Learning launch Challenge Recently in my working life I had the opportunity to be part of a construction company in which decision-making became a slow process, with many unproductive discussions, low generation of new ideas and a lot of scattered information that did not generate solutions to the problem related to low sales and consequently a significant decrease in income generation. The challenge is being an external person to that company, advising the CEO in the generation of ideas and conducting rapid tests that can contribute to increasing customers and sales. Selection The tool selected for this challenge is the learning launch, based on the video in chapter 4 where Toni Roth explains in an illustrative way how is the process to generate ideas and validate them through quick and cheap tests that allow accepting or rejecting the hypotheses formulated, taking into account the conformation of varied groups of people to broaden the vision and produce more insights to refine the analysis. Application The way I would apply the learning launch tool would be to gather information on the current state of sales in the company, reviewing the marketing information obtained and interviewing the leaders of the different areas to obtain their vision of the situation. Based on this input, you would formulate a hypothesis about what the customer needs right now. That hypothesis is: people a year and a half after the pandemic are looking for more comfortable spaces to live where they can better combine work and family life, which should offer housing with a better distribution of spaces, therefore that the marketing message should be oriented to comfort, rather than location or other aspects that were more important before the pandemic. Insight The perception obtained with the application of the learning launch tool is that through a better compilation of information, at a deeper level, both with the leaders of the company and with potential buyers, it allows to generate more hypotheses. in accordance with the reality of the client and that in turn the design of experiments and the validation of ideas is based on the reality of input information and not on the simple perception that it has the risk of directing efforts in the wrong way. Approach What I would do differently the next time I come across a similar situation would be not to fall into the dynamic of participating in endless and unproductive debates just because it is the traditional way of discussing issues in companies, but rather because of on the contrary, to inspire design thinking in the work team, demonstrating with quick and measurable actions, the results that can be obtained. In other words, leading from the conviction, of the advantages that the change of mentality has, to contribute to a decision-making based on data, but that contributes to increase collective creativity and achieve better results.
[ 14406, 53794, 10522, 35047, 35, 4800, 35, 14325, 33108, 37366, 51043, 35330, 8979, 31487, 47736, 38397, 48172, 21124, 39173, 38131, 18675, 24466, 23883, 30, 33108, 50745, 25723, 143, 35897, 21172, 18675, 45241, 40988, 136, 50912, 36019, 49471, 26891, 136, 30, 35712, 30888, 38131, 37641, 32749, 19816, 18675, 35689, 38131, 44077, 33508, 47725, 26531, 37829, 30884, 30, 45471, 48172, 47736, 40942, 42673, 48172, 35712, 43891, 19816, 24378, 18675, 44934, 25775, 30, 33108, 33211, 30888, 379, 16951, 22869, 34389, 21246, 19757, 29271, 39620, 48172, 47725, 23883, 136, 30, 19245, 47736, 4267, 33108, 47736, 30888, 38131, 32749, 19816, 24208, 41871, 47690, 47725, 22391, 30, 24632, 48172, 33263, 25418, 19816, 43891, 379, 35, 15538, 35, 16951, 48249, 44393, 30212, 47927, 22869, 34389, 47736, 35152, 35047, 136, 21077, 38255, 47736, 50094, 33108, 30, 22938, 1597, 50735, 17142, 14863, 29182, 33108, 19757, 32865, 50549, 32234, 34389, 47736, 40988, 48172, 30884, 30, 32749, 19816, 49846, 47766, 48005, 41695, 19816, 22997, 47690, 47725, 19583, 18838, 38457, 30, 42655, 47736, 32658, 30324, 136, 47266, 34159, 18891, 47736, 24269, 38131, 49906, 30, 31366, 38131, 39478, 48172, 22001, 47736, 50191, 19816, 41036, 37103, 33743, 48172, 42440, 47736, 30, 19781, 379, 35, 3032, 35, 16951, 50549, 8979, 51125, 20083, 47736, 35152, 35047, 48249, 51125, 21124, 48172, 30825, 33508, 38255, 47736, 30, 25372, 46046, 38131, 43891, 33108, 47736, 23883, 136, 43418, 47736, 36093, 33508, 38066, 30, 19816, 34140, 47736, 35115, 38131, 47736, 26571, 20239, 48172, 38064, 47756, 50191, 38131, 47736, 30, 45074, 379, 3640, 38255, 47927, 33692, 136, 51273, 51125, 30323, 18675, 32659, 18744, 50709, 47736, 30, 25413, 37546, 43539, 37898, 379, 16946, 32659, 34389, 2131, 39478, 18675, 51241, 19816, 18675, 31507, 19330, 47736, 30, 39053, 20234, 35654, 30212, 37103, 23750, 45602, 48172, 35517, 50735, 47860, 22391, 21361, 30, 23727, 51013, 19816, 29505, 35330, 136, 50745, 44820, 38154, 32231, 50912, 18675, 21361, 27124, 38131, 30, 45602, 136, 47827, 47725, 47736, 36093, 36487, 44820, 21124, 38557, 48172, 23748, 136, 41893, 30, 47714, 35576, 38457, 38622, 20406, 47725, 50685, 37103, 33040, 21207, 47736, 39053, 379, 35, 9448, 35, 16951, 39513, 38066, 50912, 47736, 20069, 38131, 47736, 35152, 35047, 48249, 34389, 47725, 30, 48005, 18675, 21361, 23959, 38131, 33508, 136, 20542, 18675, 25813, 35268, 136, 21781, 50912, 47736, 35115, 38131, 30, 47736, 23883, 19816, 50912, 40442, 22231, 136, 34434, 19590, 48172, 30884, 37103, 32658, 379, 33108, 30, 18887, 50912, 47736, 42010, 38131, 47736, 23354, 19816, 47725, 33108, 48824, 47736, 26238, 38131, 29149, 19816, 30, 47736, 49851, 38131, 32749, 34389, 21077, 38255, 47736, 42010, 38131, 33692, 33508, 19816, 37829, 38255, 47736, 30, 44986, 39513, 47725, 34434, 31672, 47736, 43573, 38131, 26713, 27878, 33108, 47736, 51175, 50549, 379, 35, 3056, 35, 18305, 8979, 51125, 27214, 26584, 47736, 37667, 48078, 8979, 23735, 18987, 18675, 44976, 45074, 51125, 21124, 30, 37829, 48172, 29477, 34159, 47736, 27616, 38131, 39201, 33108, 28282, 19816, 49471, 25667, 34686, 30, 21173, 34434, 34389, 47736, 48418, 50549, 38131, 26889, 34424, 33108, 23879, 136, 22214, 41893, 21173, 29, 38131, 38255, 47736, 24623, 136, 48172, 33782, 26238, 47899, 33108, 47736, 51013, 47407, 136, 26041, 50912, 30, 41695, 19816, 36275, 18997, 136, 47736, 43272, 47725, 22391, 21124, 38066, 379, 9285, 38622, 51006, 136, 35117, 30, 30525, 47736, 24708, 136, 38131, 47736, 19211, 47725, 47736, 22903, 38131, 36431, 31672, 136, 48172, 24632, 30, 48172, 18675, 25723, 143, 35897, 21077, 38255, 25570, 136, 22214, 47725, 24635, 48172, 33259, 23654, 30, 25128, 19816, 18938, 21361, 43272, 379, 29 ]
[ true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, true, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, true, true, true, false, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, false, false, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,429
Storytelling is best tool from above Challenge – I am asked to tell a story in a competition. Selection - I am so nervous but to create a new story I came forward with my own story. I created my own story as cartoon story and said in an innovative way. Application – storytelling is an art to recreate a beautiful story with our imagination. It helps to think us in different ways and make us to create new ideas from the imagination. Insight – I gained confidence and became a fearless person that made me feel so confident that I can face anything in my life Describe – I feel our life is best story than that of anyothers else.
[ 16274, 34389, 21345, 48249, 30525, 18746, 29, 4800, 53794, 8979, 19661, 20396, 48172, 47549, 18675, 46282, 33108, 18675, 23946, 379, 29, 15538, 143, 8979, 19661, 45345, 37603, 22214, 48172, 25110, 18675, 37641, 46282, 8979, 22364, 30349, 50912, 37366, 38910, 46282, 379, 8979, 25112, 30, 37366, 38910, 46282, 20375, 22587, 46282, 19816, 43870, 33108, 19757, 33669, 50549, 379, 29, 3032, 53794, 46304, 34389, 19757, 20334, 48172, 42276, 18675, 21164, 46282, 50912, 38645, 32883, 379, 9685, 31857, 48172, 47890, 30, 49717, 33108, 26571, 50554, 19816, 35884, 49717, 48172, 25110, 37641, 32749, 30525, 47736, 32883, 379, 29, 9448, 53794, 8979, 30733, 24234, 19816, 21172, 18675, 29625, 39620, 47725, 35814, 36247, 29662, 45345, 24235, 47725, 8979, 33, 22391, 29388, 19979, 33108, 37366, 35330, 29, 6182, 53794, 8979, 29662, 38645, 35330, 34389, 21345, 46282, 47714, 47725, 38131, 19978, 28013, 379, 29 ]
[ true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,431
Reflection: Mind Mapping, Idea Generation, and Leadership Challenge In my university, it is really common for student organizations and even professors in the academe to use lists in trying to conjure and articulate problems and solutions, typically listing and writing things down from left to right, and top to bottom. Being a sports science major, I am a very kinesthetic person, who prefers a lot of free space to maneuver around in. The problem that I have with this old, traditional way of listing is that it promotes very linear, and axial, 2-dimensional thinking, instead of a planar, multidimensional perspective, thus inhibiting me from being able to map out all of the problems I have, form connections between them and view them all at a glance in oversight. This can limit the potential for idea generation and exploration because instead of a ground-up approach when exploring ideas, a top-down approach is used in place by leaders and managers, attempting to go deep into one idea, at the risk of myopia into and tunnel vision on one good idea, compromising quality of the other succeeding ideas to be tackled. Selection Being involved in leadership roles, I must possess trait-openness and creativity in order to innovate and explore new ideas. Thus the Mind Map is my Design Thinking tool of choice when helping a team in laying their groundwork, and in articulating their observations and ideas to figure out their direction. Application I once had a really important whole day, semester planning meeting with the executive board members of my organization, wherein we had to lay down the foundation for a 5-month roadmap for our organization and its respective sub-teams which we were in charge of. The big problem was that in the year prior to our term, the turnover of past leaders to us was insufficient and failed to hand over to us the direction our organization was supposed to be going in. Given this we had to pick up whatever was left of the existing pieces and build a new direction from scratch to fit our context. I decided to speak up and tell them that making a list, and thinking ‘vertically’ in the traditional sense was not the best way to facilitate this brainstorming session for our new foundation, but instead asked them to procure a massive whiteboard, some markers, and post-it notes to stick onto. In the middle of the map was the name of our organization, and the next level of ‘nodes’ would be our teams. We each took turns connecting to our team’s node all the questions, concerns and the state of ‘what is’ that existed for each of our own teams off the top off our heads. After each of us had their turn for their team, articulating what was and what is, we all took a moment to step back and view the parts of the map we each laid out, similar to “touring an art gallery.” After this, came the moment of insight and connection, Using our sticky notes which were color coded per person, we each stuck personal insights on the paths on the map that weren’t ours so as to give insight and feedback on these articulated concerns. What resulted was the synergy of team leaders and diverse input which gave clearer direction and a unified set of criteria for the whole organization to then set their goals around, all of which were due to building on the foundation of the questions of others. Insight Before the actual mind mapping process, one thing I learned from utilizing this tool was the importance of an adequate, wide open space, to create a conducive environment before even filling in the groundwork for your foundation and writing anything down. Making sure we had a big, blank canvas upon which to lay and map out our foundational ideas for the semester onto was important for priming us to create the most fruitful mind map possible. When we started to do mind mapping, we were able to articulate our thoughts and mirror our ideas to other team members, allowing them to think abstractly because of the spatial aspect of mind mapping. Given the context that this team was the executive board of a management consulting organization, it was of utmost importance that our own foundation was strong, as well as the practices and systems we were to implement before we gave consultation services to other teams and businesses. Approach Prior to this course, I never deliberately thought about mind mapping or how to optimize the way mind mapping sessions are done. I had only read about them in some psychology books and used them impromptu or when it crosses my mind in the moment. Being able to learn about terms such as Clusters, Design Criteria etc. allows me to facilitate a guided and structured step-by-step approach to the next opportunity on mind mapping I’ll have in similar foundation setting meetings. In the coming weeks I also have a lot of new meetings for the year with junior teams wherein they will conduct goal setting, and vision articulation. Introducing the mind map to these junior members will help them think multidimensionally, and through a design thinking-oriented approach, to help them see what is and what if. It will also help them better articulate where they stand and to be given equal respect and attention by each member in their teams.
[ 14406, 2131, 11598, 11194, 136, 9166, 8159, 136, 19816, 10502, 29, 4800, 33, 9285, 37366, 49371, 136, 34434, 34389, 42023, 23819, 30212, 46481, 38532, 19816, 28802, 41084, 33108, 47736, 18807, 29, 48172, 49728, 35485, 33108, 48773, 48172, 24319, 19816, 20348, 40958, 19816, 45471, 136, 48894, 35483, 19816, 51169, 29, 47886, 27356, 30525, 35189, 48172, 43539, 136, 19816, 48283, 48172, 21796, 379, 3719, 18675, 45823, 44144, 35876, 136, 8979, 19661, 18675, 50038, 29, 34821, 39620, 136, 50783, 40649, 18675, 35689, 38131, 30446, 45595, 48172, 35959, 20290, 33108, 379, 16951, 40942, 47725, 8979, 31705, 29, 50912, 47927, 38230, 136, 48418, 50549, 38131, 35483, 34389, 47725, 34434, 41187, 50038, 35428, 136, 19816, 20849, 136, 1125, 143, 26672, 47899, 136, 29, 33812, 38131, 18675, 39989, 136, 37261, 39668, 136, 48027, 33579, 36247, 30525, 21246, 18724, 48172, 36021, 38654, 19547, 38131, 29, 47736, 40958, 8979, 31705, 136, 30285, 24331, 21370, 47766, 19816, 50111, 47766, 19547, 20542, 18675, 31029, 33108, 38866, 379, 17019, 29, 22391, 35413, 47736, 40442, 30212, 32732, 30888, 19816, 29206, 21173, 33812, 38131, 18675, 31347, 143, 49616, 20129, 29, 50730, 29215, 32749, 136, 18675, 48283, 143, 27356, 20129, 34389, 49733, 33108, 39964, 22241, 35115, 19816, 35947, 136, 20596, 48172, 29, 31079, 25809, 34159, 38275, 32732, 136, 20542, 47736, 43573, 38131, 37370, 34159, 19816, 48812, 50191, 38255, 38275, 31108, 32732, 136, 24070, 29, 41606, 38131, 47736, 38622, 46691, 32749, 48172, 21124, 47222, 379, 37, 15538, 30, 3719, 34319, 33108, 35116, 43654, 136, 8979, 37344, 40374, 48452, 143, 38346, 19816, 25128, 33108, 38484, 48172, 33659, 29, 19816, 29210, 37641, 32749, 379, 17050, 47736, 11598, 11185, 34389, 37366, 6191, 17010, 48249, 38131, 23098, 50730, 31853, 18675, 29, 47407, 33108, 35088, 47756, 31356, 136, 19816, 33108, 20351, 47756, 38040, 19816, 32749, 48172, 29776, 38654, 47756, 29, 26714, 379, 35, 3032, 35, 8979, 38267, 31487, 18675, 42023, 33040, 50786, 25606, 136, 44437, 40006, 36357, 50912, 47736, 28984, 21646, 29, 36387, 38131, 37366, 38527, 136, 50739, 50560, 31487, 48172, 35079, 27356, 47736, 30368, 30212, 18675, 1715, 143, 37065, 43599, 30212, 29, 38645, 38527, 19816, 34470, 43187, 46537, 143, 47422, 50745, 50560, 50685, 33108, 22956, 38131, 379, 16951, 21411, 40942, 50483, 47725, 29, 33108, 47736, 51241, 40879, 48172, 38645, 47632, 136, 47736, 48831, 38131, 39266, 35115, 48172, 49717, 50483, 33857, 19816, 29449, 48172, 31537, 29, 38756, 48172, 49717, 47736, 26714, 38645, 38527, 50483, 46893, 48172, 21124, 31096, 33108, 379, 8246, 47927, 50560, 31487, 48172, 39832, 49616, 29, 50712, 50483, 35189, 38131, 47736, 29041, 39868, 19816, 22093, 18675, 37641, 26714, 30525, 44197, 48172, 29913, 38645, 24563, 379, 37, 8979, 25713, 48172, 45635, 49616, 19816, 47549, 47766, 47725, 35897, 18675, 35471, 136, 19816, 47899, 53798, 50033, 53800, 33108, 47736, 48418, 44463, 29, 50483, 37829, 47736, 21345, 50549, 48172, 29407, 47927, 21857, 44576, 30212, 38645, 37641, 30368, 136, 22214, 33812, 29, 20396, 47766, 48172, 41021, 18675, 36147, 50770, 136, 45494, 36081, 136, 19816, 40394, 143, 34434, 37846, 48172, 46157, 38316, 379, 9285, 47736, 29, 36619, 38131, 47736, 36021, 50483, 47736, 37414, 38131, 38645, 38527, 136, 19816, 47736, 37667, 35268, 38131, 53798, 37738, 53800, 51125, 21124, 38645, 29, 47422, 379, 18238, 27669, 48246, 48832, 24328, 48172, 38645, 47407, 53806, 37737, 19547, 47736, 41678, 136, 24143, 19816, 47736, 46046, 29, 38131, 53798, 50709, 34389, 53800, 47725, 29036, 30212, 27669, 38131, 38645, 38910, 47422, 38141, 47736, 48283, 38141, 38645, 31754, 379, 2636, 27669, 38131, 49717, 31487, 47756, 29, 48824, 30212, 47756, 47407, 136, 20351, 50709, 50483, 19816, 50709, 34389, 136, 50560, 19547, 48246, 18675, 37013, 48172, 46134, 20893, 19816, 50111, 29, 47736, 39233, 38131, 47736, 36021, 50560, 27669, 34954, 38654, 136, 44976, 48172, 53810, 48345, 19757, 20334, 30747, 379, 53811, 2636, 47927, 136, 22364, 47736, 37013, 29, 38131, 33738, 19816, 24329, 136, 17693, 38645, 46168, 37846, 50745, 50685, 23688, 23528, 39494, 39620, 136, 50560, 27669, 46478, 29, 39631, 33743, 38255, 47736, 39301, 38255, 47736, 36021, 47725, 50685, 37974, 38647, 45345, 20375, 48172, 31012, 33738, 19816, 29654, 38255, 29, 47848, 20349, 24143, 379, 18305, 43269, 50483, 47736, 47141, 38131, 47407, 35115, 19816, 27159, 33692, 50745, 29, 30838, 23325, 26714, 19816, 18675, 49318, 44581, 38131, 25192, 30212, 47736, 50786, 38527, 48172, 47797, 44581, 47756, 31085, 29, 20290, 136, 19547, 38131, 50745, 50685, 27559, 48172, 22098, 38255, 47736, 30368, 38131, 47736, 41678, 38131, 38623, 379, 29, 9448, 35, 3702, 47736, 19033, 36689, 36034, 40988, 136, 38275, 47885, 8979, 35147, 30525, 49796, 47927, 48249, 50483, 47736, 29, 33038, 38131, 19757, 19108, 136, 50808, 38337, 45595, 136, 48172, 25110, 18675, 24205, 28529, 21207, 28802, 29795, 29, 33108, 47736, 31356, 30212, 51280, 30368, 19816, 51169, 19979, 27356, 379, 11113, 46908, 50560, 31487, 18675, 21411, 136, 21553, 29, 22440, 49661, 50745, 48172, 35079, 19816, 36021, 38654, 38645, 30370, 32749, 30212, 47736, 44437, 38316, 50483, 33040, 29, 30212, 40857, 49717, 48172, 25110, 47736, 37135, 30555, 36689, 36021, 40389, 379, 35, 18325, 50560, 46025, 48172, 27214, 36689, 36034, 136, 50560, 50685, 18724, 48172, 20348, 38645, 47963, 19816, 36774, 38645, 32749, 29, 48172, 38622, 47407, 36387, 136, 19589, 47766, 48172, 47890, 18784, 21173, 38131, 47736, 45628, 20405, 38131, 36689, 29, 36034, 379, 8246, 47736, 24563, 47725, 47927, 47407, 50483, 47736, 28984, 21646, 38131, 18675, 35937, 24488, 29, 38527, 136, 34434, 50483, 38131, 49797, 33038, 47725, 38645, 38910, 30368, 50483, 46444, 136, 20375, 50667, 20375, 47736, 29, 40519, 19816, 47182, 50560, 50685, 48172, 33001, 21207, 50560, 30838, 24482, 44560, 48172, 38622, 47422, 29, 19816, 22192, 379, 35, 3056, 30, 13713, 48172, 47927, 24986, 136, 8979, 37638, 25948, 47956, 18744, 36689, 36034, 38457, 32234, 48172, 38436, 47736, 50549, 29, 36689, 36034, 44579, 20234, 27290, 379, 8979, 31487, 38300, 41959, 18744, 47766, 33108, 45494, 41421, 21724, 19816, 49733, 29, 47766, 33078, 38457, 50730, 34434, 25233, 37366, 36689, 33108, 47736, 37013, 379, 3719, 18724, 48172, 35145, 18744, 47646, 46716, 20375, 29, 5097, 136, 6191, 5691, 28719, 379, 19590, 36247, 48172, 29407, 18675, 31418, 19816, 46460, 46134, 143, 22241, 143, 46134, 20129, 29, 48172, 47736, 37667, 38397, 38255, 36689, 36034, 8979, 53803, 31705, 33108, 44976, 30368, 44587, 36361, 379, 35, 9285, 47736, 23759, 50639, 8979, 19626, 31705, 18675, 35689, 38131, 37641, 36361, 30212, 47736, 51241, 50912, 34674, 47422, 50739, 47860, 29, 50840, 24206, 31082, 44587, 136, 19816, 50191, 20352, 379, 9586, 47736, 36689, 36021, 48172, 47848, 34674, 36387, 29, 50840, 31843, 47766, 47890, 37262, 136, 19816, 48005, 18675, 26238, 47899, 143, 38557, 20129, 136, 48172, 31843, 29, 47766, 44335, 50709, 34389, 19816, 50709, 32816, 379, 9685, 50840, 19626, 31843, 47766, 21361, 20348, 50735, 47860, 45987, 19816, 48172, 21124, 31016, 29, 28568, 43181, 19816, 20609, 22241, 27669, 36384, 33108, 47756, 47422, 379, 29 ]
[ false, true, true, false, true, true, false, true, true, false, false, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, false, false, true, false, false, false, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, false, true, true, false, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, false, true, true, true, true, false, false, true, true, true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, false, false, true, true, true, true, true, false, false, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, true, true, true, true, true, true, false, true, true, false, true, true, false, false, true, true, true, true, false, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, true, true, false, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, false, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, false, false, true, true, false, true, true, true, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, false, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, false, false, true, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, false, false, true, true, true, true, false, true, true, true, true, true, false, false, true, false, true, true, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,432
Challenge: Orphan Disease or Rare Disease is a condition that affects a small percentage of the nation’s population. In the US, rare disease is any disease or conditions that affects fewer than 200,000 people in the United States. The specific challenge I have encountered is that most solutions may not address the needs of patients with rare disease. Specifically, I am interested in understanding the patients challenge when they have a rare disease and I would like be study patients with Pulmonary Arterial Hypertension (PAH). About 20% of patients with this disease require continuous infusion of medication 24x7x365 days a year using through a small infusion pump. In these patients, they have about 2-3 hours maximum where they can be without the drug after which the impact is fatal. But with the medication the patient can lead a normal life. I am interested in creating App that will help the patient manage their disease. In managing rare disease, in addition to the patients there are three other stakeholders who are also key in managing the patient’s disease conditions – (1) Healthcare Professionals: Physicians and Nurses (2) Pharmaceutical companies who provide the medications and usually have a patient support program (3) Caregiver – usually someone in the patient’s family. I am planning to use Visualization – specially Journey Mapping to understand the patients journey in managing the disease and their various challenges as well as what they key issues are faced by Healthcare professionals and Caregivers. For this project, I am not including the pharmaceutical companies. Selection: In order to understand the essential experiences of the 3 stakeholders – patients, healthcare professionals and caregiver, I will use Journey mapping to understand each of the stakeholder perspectives and explore what challenges are common and what challenges are specific to each stakeholder Journey mapping will help us visualize how each stakeholder’s experiences of managing the disease and what a tool must do to address the core needs of each of them. Application: I plan to conduct the journey mapping study by following the concepts of ethnographic principles to understand the journey of each of the stakeholder as they manage the disease. I plan to interview each of the stakeholder as well as spend time observing them in their environment to understand what the current process is and get insights into their challenges. The objective is to arrive at issues & concerns that are common for all stakeholders and issues/concerns that are unique to each stakeholder. The objective is to catalog is information and to help design a tool that will integrate and help all stakeholders to manage the disease. Insight and Approach: The Design Thinking course has provided me with tools to approach a problem in real life that I am facing. While various tools are available, I believe the use of Journey mapping will provide insights into disease management journey of each stakeholder.
[ 4800, 2131, 12685, 6386, 38457, 14260, 6386, 34389, 18675, 24190, 47725, 19290, 18675, 45258, 39504, 38131, 47736, 37457, 53806, 30, 40289, 379, 9285, 47736, 17477, 136, 41877, 26894, 34389, 19973, 26894, 38457, 24198, 47725, 19290, 29720, 47714, 1213, 39478, 33108, 30, 47736, 17595, 16177, 379, 16951, 45670, 22869, 8979, 31705, 28246, 34389, 47725, 37135, 45471, 36236, 37829, 19097, 47736, 30, 37546, 38131, 39308, 50912, 41877, 26894, 379, 16055, 136, 8979, 19661, 34001, 33108, 49169, 47736, 39308, 22869, 30, 50730, 47860, 31705, 18675, 41877, 26894, 19816, 8979, 51125, 35385, 21124, 46496, 39308, 50912, 13905, 3151, 8972, 30, 122, 12793, 125, 379, 2405, 1203, 111, 38131, 39308, 50912, 47927, 26894, 43043, 24596, 33547, 38131, 36325, 1322, 25612, 30, 18675, 51241, 49766, 48005, 18675, 45258, 33547, 41468, 379, 9285, 47848, 39308, 136, 47860, 31705, 18744, 1125, 143, 1411, 32217, 36235, 30, 50735, 47860, 22391, 21124, 50933, 47736, 27529, 19330, 50745, 47736, 32952, 34389, 29573, 379, 4187, 50912, 47736, 36325, 47736, 39305, 30, 22391, 35109, 18675, 37805, 35330, 379, 8979, 19661, 34001, 33108, 25117, 3012, 47725, 50840, 31843, 47736, 39305, 35932, 47756, 26894, 379, 9285, 30, 35950, 41877, 26894, 136, 33108, 19088, 48172, 47736, 39308, 47819, 20234, 47983, 38622, 45960, 50783, 20234, 19626, 34752, 33108, 30, 35950, 47736, 39305, 53806, 26894, 24198, 53794, 29, 122, 695, 125, 8694, 13779, 2131, 13356, 19816, 12364, 30, 122, 1125, 125, 13312, 23879, 50783, 41347, 47736, 36326, 19816, 49775, 31705, 18675, 39305, 46883, 29, 41114, 29, 122, 1411, 125, 4610, 53794, 49775, 45501, 33108, 47736, 39305, 53806, 29505, 379, 29, 8979, 19661, 40006, 48172, 49728, 18008, 53794, 45664, 9938, 11194, 48172, 49164, 47736, 39308, 34615, 33108, 30, 35950, 47736, 26894, 19816, 47756, 49912, 22881, 20375, 50667, 20375, 50709, 47860, 34752, 34424, 20234, 29393, 22241, 30, 8694, 41080, 19816, 4611, 379, 7788, 47927, 41145, 136, 8979, 19661, 37829, 33201, 47736, 39727, 30, 23879, 379, 29, 15538, 2131, 9285, 38484, 48172, 49164, 47736, 28686, 29132, 38131, 47736, 1411, 45960, 53794, 39308, 136, 31769, 30, 41080, 19816, 22536, 136, 8979, 50840, 49728, 9938, 36034, 48172, 49164, 27669, 38131, 47736, 45957, 30, 39671, 19816, 29210, 50709, 22881, 20234, 23819, 19816, 50709, 22881, 20234, 45670, 48172, 27669, 30, 45957, 29, 9938, 36034, 50840, 31843, 49717, 50237, 32234, 27669, 45957, 53806, 29132, 38131, 35950, 47736, 26894, 19816, 30, 50709, 18675, 48249, 37344, 27214, 48172, 19097, 47736, 24804, 37546, 38131, 27669, 38131, 47766, 379, 29, 3032, 2131, 8979, 39986, 48172, 24206, 47736, 34615, 36034, 46496, 22241, 30162, 47736, 24126, 38131, 28747, 30, 40868, 48172, 49164, 47736, 34615, 38131, 27669, 38131, 47736, 45957, 20375, 47860, 35932, 47736, 26894, 379, 8979, 39986, 48172, 30, 34131, 27669, 38131, 47736, 45957, 20375, 50667, 20375, 45727, 48078, 38047, 47766, 33108, 47756, 28529, 48172, 30, 49164, 50709, 47736, 25372, 40988, 34389, 19816, 30966, 33743, 34159, 47756, 22881, 379, 16951, 38006, 34389, 48172, 20315, 30, 20542, 34424, 112, 24143, 47725, 20234, 23819, 30212, 19547, 45960, 19816, 34424, 537, 24143, 47725, 20234, 49351, 48172, 27669, 30, 45957, 379, 16951, 38006, 34389, 48172, 22648, 34389, 33508, 19816, 48172, 31843, 26238, 18675, 48249, 47725, 50840, 33893, 19816, 30, 31843, 19547, 45960, 48172, 35932, 47736, 26894, 379, 29, 9448, 19816, 3056, 2131, 16951, 6191, 17010, 24986, 31672, 41348, 36247, 50912, 48264, 48172, 20129, 18675, 40942, 33108, 30, 41989, 35330, 47725, 8979, 19661, 29417, 379, 18336, 49912, 48264, 20234, 20774, 136, 8979, 21259, 47736, 49728, 38131, 9938, 36034, 50840, 30, 41347, 33743, 34159, 26894, 35937, 34615, 38131, 27669, 45957, 379, 29 ]
[ false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, false, false, false, false, true, true, false, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, false, true, true, true, true, true, true, true, false, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,434
MIND MAPPING FOR A PROCESS DEEP DIVE Challenge I was hired as a project manager/business analyst to “fix the processes” of a software consulting firm to put on the broadest of terms. To be more specific, this required crucial business analysis and process development. They were using a project management tool but there were no processes laid out to follow, no metrics, no KPIs, nothing was measured. Customers were following up on work, because they couldn’t keep track of requirements and the company just didn’t know if they were on budget, profitable, or sustainable. Selection Knowing nothing from the start, what processes and services the company provided, the obvious choice of data gathering and understanding the problem was simply through interviewing, with my obvious tool selection to be mind mapping. Mind mapping would allow me to dig deep into the culture of the company and the highly specialized software sector this company served. In deeply understanding and studying my audience, journey mapping also played a key function in developing the new process. Journey mapping’s concept is to understand the what is, how they work, how they get their job done, who they are individually and as a team. It is painting the picture of the what is. The approach was journey mapping, and the tool I utilized was mind mapping. Application I wanted to understand the culture that made up the business and intricacies of this software sector composed of consultants and developers. I wanted to understand these highly specialized employees, how they work together, how they work individually, how they organized their work and get their job done. Getting into the culture of the individual, in terms of their work habits and their specialization is in part utilizing ethnography. Highly specialized individuals working on a highly specialized software in the industry, has indeed created its own intricacies and way of work. And that was my goal, because in order for me to be able to “fix their process”, the process needs to work for them, understand them deeply, otherwise, the process will be ineffective and unused. Insight My key findings, is you cannot create a “one-size” fits all process. It’s not an assembly line process I had to build. It was for highly specialized and skilled workers composed of consultants and developers, that have their own idiosyncrasies, goals and “personas”. Mind mapping allowed me to understand the individual, and more importantly what triggers them to be effective, and collectively, the process should be able to not only cater to their individual needs, but also unify them together, because only through team collaboration can they accomplish the work and become successful. The process required agile principles and process. While some preferred kanban, some preferred organizing their work in other ways. A person in a client facing role requirements were different from a software developer. The different styles of working because of their profession and personality. But the process needed to bring them together. The three different types of personas I found were: the socialist, the creative, the professional. The socialist was the busiest and was always on call building client relations and the creative was very loose in regards to deadlines but that’s how he fed his creative juices, to build amazing code work. The professional was a consultant that did his work in silence. The most organized of them all but did not want any client interactions just let him do his work in peace and he’ll deliver every time. Imagine those three types of personas collaborating together and make that successful. If you do not understand your audience you will never be able to create an effective and efficient process. The key to a successful process is that the users must be able to use it like it was second nature. That’s why journey mapping and Mind mapping was so crucial because it allowed me to do just that. Approach Mind mapping allowed me to understand the type of work, their personalities, and what makes them successful individually. The project management tool they used, provided a plethora of ways to accomplish their work. The problem is, without a process in place, those plethora of functionalities are rendered useless. I developed a new process, but because I understood each and everyone’s needs, I approached this new process of working as unfinished, simply a foundation, for them to “own the process”. The new process is never-finished, they will own it. They will make it their own, to their likings. It is a living, breathing, and growing process that will mature, as they begin to start using it. To date, the process has become very effective, and it has now matured to our next phase/goal, which is now developing Key Performance Indicators or KPIs. Standardization and streamlining processes and innovation are the key pillars to growth, and I believe I have successfully addressed the former, to make way for the latter, with the key component of using mind mapping. But you must understand the irony of streamlining which seems the opposite of catering to individualism. That I may say was the main challenge - it started out to be a mystery, but because of techniques like Mind mapping it became a very complex puzzle instead and not a mystery no more!
[ 10955, 10885, 7424, 2145, 12950, 5818, 5868, 29, 4800, 35, 8979, 50483, 31997, 20375, 18675, 41145, 35945, 537, 22188, 19784, 48172, 53810, 29925, 47736, 40997, 53811, 38131, 18675, 45411, 24488, 30, 29886, 48172, 41554, 38255, 47736, 22006, 38131, 47646, 379, 17108, 21124, 37103, 45670, 136, 47927, 43046, 25253, 22188, 19781, 30, 19816, 40988, 26394, 379, 16997, 50685, 49766, 18675, 41145, 35937, 48249, 22214, 47819, 50685, 37724, 30, 40997, 34954, 38654, 48172, 30156, 136, 37724, 36559, 136, 37724, 10021, 136, 37852, 50483, 36279, 379, 5771, 50685, 30, 30162, 49616, 38255, 51013, 136, 21173, 47860, 24914, 37974, 34732, 48391, 38131, 43051, 19816, 47736, 23883, 34686, 30, 26531, 37974, 34862, 32816, 47860, 50685, 38255, 22077, 136, 41100, 136, 38457, 46995, 379, 35, 15538, 35, 10203, 37852, 30525, 47736, 46021, 136, 50709, 40997, 19816, 44560, 47736, 23883, 41348, 136, 47736, 30, 38071, 23098, 38131, 25570, 30828, 19816, 49169, 47736, 40942, 50483, 45004, 48005, 30, 34140, 136, 50912, 37366, 38071, 48249, 44395, 48172, 21124, 36689, 36034, 379, 11598, 36034, 51125, 19583, 36247, 30, 48172, 26613, 25809, 34159, 47736, 25331, 38131, 47736, 23883, 19816, 47736, 31946, 45661, 45411, 44317, 47927, 30, 23883, 44545, 379, 9285, 25815, 49169, 19816, 46500, 37366, 20655, 136, 34615, 36034, 19626, 30, 40055, 18675, 34752, 30620, 33108, 26391, 47736, 37641, 40988, 379, 9938, 36034, 53806, 24120, 34389, 48172, 30, 49164, 47736, 50709, 34389, 136, 32234, 47860, 51013, 136, 32234, 47860, 30966, 47756, 34563, 27290, 136, 50783, 47860, 20234, 33369, 30, 19816, 20375, 18675, 47407, 379, 9685, 34389, 39023, 47736, 39850, 38131, 47736, 50709, 34389, 379, 16951, 20129, 50483, 34615, 36034, 136, 19816, 30, 47736, 48249, 8979, 49794, 50483, 36689, 36034, 379, 38, 3032, 35, 8979, 50441, 48172, 49164, 47736, 25331, 47725, 35814, 49616, 47736, 22188, 19816, 34176, 38131, 47927, 45411, 30, 44317, 24029, 38131, 24480, 19816, 26390, 379, 8979, 50441, 48172, 49164, 47848, 31946, 30, 45661, 28161, 136, 32234, 47860, 51013, 48191, 136, 32234, 47860, 51013, 33369, 136, 32234, 47860, 38537, 30, 47756, 51013, 19816, 30966, 47756, 34563, 27290, 379, 8207, 34159, 47736, 25331, 38131, 47736, 33357, 136, 33108, 47646, 38131, 47756, 51013, 30, 31474, 19816, 47756, 45658, 34389, 33108, 39173, 49796, 28752, 379, 8790, 45661, 33370, 30, 51043, 38255, 18675, 31946, 45661, 45411, 33108, 47736, 33399, 136, 31672, 33304, 25112, 34470, 38910, 34176, 30, 19816, 50549, 38131, 51013, 379, 2897, 47725, 50483, 37366, 31082, 136, 21173, 33108, 38484, 30212, 36247, 48172, 21124, 18724, 48172, 53810, 29925, 47756, 40988, 53811, 136, 30, 47736, 40988, 37546, 48172, 51013, 30212, 47766, 136, 49164, 47766, 25815, 136, 38628, 136, 47736, 40988, 50840, 21124, 30, 33405, 19816, 49588, 379, 35, 9448, 35, 11933, 34752, 29844, 136, 34389, 51273, 22391, 37829, 25110, 18675, 53810, 38275, 143, 45089, 53811, 29916, 19547, 40988, 379, 9685, 53806, 37829, 19757, 20433, 35424, 30, 40988, 8979, 31487, 48172, 22093, 379, 9685, 50483, 30212, 31946, 45661, 19816, 45140, 51031, 24029, 38131, 24480, 30, 19816, 26390, 136, 47725, 31705, 47756, 38910, 32806, 136, 31085, 19816, 53810, 39645, 53811, 379, 11598, 36034, 30, 19588, 36247, 48172, 49164, 47736, 33357, 136, 19816, 37103, 33043, 50709, 48671, 47766, 48172, 21124, 30, 27850, 136, 19816, 23657, 136, 47736, 40988, 44820, 21124, 18724, 48172, 37829, 38300, 22693, 48172, 47756, 33357, 37546, 136, 29, 22214, 19626, 49325, 47766, 48191, 136, 21173, 38300, 48005, 47407, 23610, 22391, 47860, 18880, 47736, 30, 51013, 19816, 21174, 46699, 379, 37, 16951, 40988, 43046, 19393, 40868, 19816, 40988, 379, 18336, 45494, 40647, 34714, 136, 45494, 30, 40647, 38541, 47756, 51013, 33108, 38622, 50554, 379, 2145, 39620, 33108, 18675, 23354, 29417, 43648, 43051, 50685, 30, 26571, 30525, 18675, 45411, 26389, 379, 16951, 26571, 46524, 38131, 51043, 21173, 38131, 47756, 41075, 30, 19816, 39637, 379, 4187, 47736, 40988, 37534, 48172, 21979, 47766, 48191, 379, 16951, 47983, 26571, 48889, 38131, 30, 39645, 8979, 30367, 50685, 2131, 47736, 45370, 136, 47736, 25122, 136, 47736, 41076, 379, 16951, 45370, 50483, 47736, 22185, 30, 19816, 50483, 19657, 38255, 22335, 22098, 23354, 42681, 19816, 47736, 25122, 50483, 50038, 35667, 33108, 42538, 48172, 30, 25635, 22214, 47725, 53806, 32234, 31726, 29646, 32001, 25122, 34657, 136, 48172, 22093, 19679, 23527, 51013, 379, 16951, 30, 41076, 50483, 18675, 24479, 47725, 26531, 32001, 51013, 33108, 44954, 379, 16951, 37135, 38537, 38131, 47766, 19547, 22214, 30, 26531, 37829, 50440, 19973, 23354, 33955, 34686, 35256, 31962, 27214, 32001, 51013, 33108, 39385, 19816, 31726, 53803, 25980, 28827, 48078, 379, 30, 9235, 47951, 47983, 48889, 38131, 39645, 23609, 48191, 19816, 35884, 47725, 46699, 379, 9194, 51273, 30, 27214, 37829, 49164, 51280, 20655, 51273, 50840, 37638, 21124, 18724, 48172, 25110, 19757, 27850, 19816, 27866, 30, 40988, 379, 16951, 34752, 48172, 18675, 46699, 40988, 34389, 47725, 47736, 49750, 37344, 21124, 18724, 48172, 49728, 34434, 35385, 34434, 50483, 30, 44298, 37473, 379, 16946, 53806, 50802, 34615, 36034, 19816, 11598, 36034, 50483, 45345, 25253, 21173, 34434, 30, 19588, 36247, 48172, 27214, 34686, 47725, 379, 38, 3056, 35, 11598, 36034, 19588, 36247, 48172, 49164, 47736, 48885, 38131, 51013, 136, 47756, 39636, 136, 19816, 50709, 35893, 30, 47766, 46699, 33369, 379, 16951, 41145, 35937, 48249, 47860, 49733, 136, 41348, 18675, 40095, 38131, 30, 50554, 48172, 18880, 47756, 51013, 379, 16951, 40942, 34389, 136, 50933, 18675, 40988, 33108, 39964, 136, 47951, 40095, 38131, 30, 30623, 20234, 42841, 49740, 379, 8979, 26386, 18675, 37641, 40988, 136, 22214, 21173, 8979, 49179, 27669, 30, 19816, 28831, 53806, 37546, 136, 8979, 20138, 47927, 37641, 40988, 38131, 51043, 20375, 49275, 136, 45004, 18675, 30, 30368, 136, 30212, 47766, 48172, 53810, 38910, 47736, 40988, 53811, 379, 16951, 37641, 40988, 34389, 37638, 143, 29861, 136, 47860, 50840, 38910, 34434, 379, 30, 16997, 50840, 35884, 34434, 47756, 38910, 136, 48172, 47756, 35402, 379, 9685, 34389, 18675, 35529, 136, 21926, 136, 19816, 31374, 40988, 47725, 50840, 30, 36216, 136, 20375, 47860, 21216, 48172, 46021, 49766, 34434, 379, 17108, 25590, 136, 47736, 40988, 31672, 21174, 50038, 27850, 136, 19816, 34434, 30, 31672, 37898, 36217, 48172, 38645, 37667, 39737, 537, 31082, 136, 50745, 34389, 37898, 26391, 10131, 13249, 9347, 30, 38457, 10021, 379, 16145, 19816, 46376, 40997, 19816, 33664, 20234, 47736, 34752, 39887, 48172, 30, 31378, 136, 19816, 8979, 21259, 8979, 31705, 46700, 19099, 47736, 30308, 136, 48172, 35884, 50549, 30212, 47736, 35035, 136, 50912, 30, 47736, 34752, 24024, 38131, 49766, 36689, 36034, 379, 4187, 51273, 37344, 49164, 47736, 34362, 38131, 46376, 30, 50745, 44356, 47736, 38402, 38131, 22697, 48172, 33362, 379, 16946, 8979, 36236, 44018, 50483, 47736, 35856, 22869, 143, 30, 34434, 46025, 38654, 48172, 21124, 18675, 37378, 136, 22214, 21173, 38131, 47467, 35385, 11598, 36034, 34434, 21172, 18675, 50038, 30, 23996, 41560, 33812, 19816, 37829, 18675, 37378, 37724, 37103, 105, 29 ]
[ true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, false, false, true, true, true, false, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, false, true, true, false, true, true, true, false, true, true, true, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, false, true, false, true, true, false, true, false, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, false, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, true, false, true, true, true, true, true, true, false, true, true, true, false, true, false, true, true, true, true, true, false, true, true, false, true, false, true, false, true, true, false, true, true, true, false, true, true, true, false, false, false, false, true, true, true, false, true, false, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, false, true, true, true, false, false, false, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, false, true, true, true, true, true, true, false, true, true, true, true, false, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, false, true, true, false, true, true, false, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, false, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, false, true, true, true, false, true, true, true, true, true, false, true, true, true, true, false, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, true, true, true, true, false, true, true, false, false, true, true, true, true, true, false, false, false, true, true, true, true, false, true, false, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,438
Challenge: I work in an IT company wherein I need to have regular communications with the business stakeholders. Whenever a new feature is to be introduced to the business team there was a gap in communicating the functionality of the new feature between the tech teams and the business teams, hence a common line of understanding was needed. Selection: After watching the design thinking course I felt that I had found the solution for this problem. The design thinking tool of visualisation was the perfect tool to bridge in the knowledge and communication gap between tech and business teams and come up with a common line of understanding. Application: We started using the Visualisation tool by coming up with block diagrams for the entire project as well as for each new feature developed by the tech teams. We would then integrate this new block into the existing block diagram of the project and using arrows and notes would represent the utility of the new functionality and how it would benefit the business team. Insight: We started to notice the benefits of using the Visualisation tool from the first week itself. The business team had a concise understanding of where exactly the new feature fit into the existing project and how it benefits them. There was significant time saved in back and forth communications between the two teams thereby significantly increasing the productivity of both the teams. Approach: We plan to continue using the Visualisation tool due to the benefits we are getting from this. We also plan to integrate this approach along with tools such as mind mapping so that we are able to think of new approaches while thinking about new features itself. But overall the Visualisation tool has really helped in effective business communications and increasing the productivity of our teams.
[ 4800, 2131, 35, 8979, 51013, 33108, 19757, 9136, 23883, 50739, 8979, 37530, 48172, 31705, 42578, 23850, 50912, 47736, 22188, 30, 45960, 379, 18326, 18675, 37641, 29636, 34389, 48172, 21124, 34191, 48172, 47736, 22188, 47407, 47819, 50483, 18675, 30779, 30, 33108, 23846, 47736, 30624, 38131, 47736, 37641, 29636, 21370, 47736, 47447, 47422, 19816, 47736, 22188, 30, 47422, 136, 31866, 18675, 23819, 35424, 38131, 49169, 50483, 37534, 379, 35, 15538, 2131, 35, 2636, 50519, 47736, 26238, 47899, 24986, 8979, 29680, 47725, 8979, 31487, 30367, 47736, 45464, 30212, 47927, 40942, 379, 16951, 30, 26238, 47899, 48249, 38131, 50217, 50483, 47736, 39522, 48249, 48172, 30, 21952, 33108, 47736, 34868, 19816, 30, 23847, 30779, 21370, 47447, 19816, 22188, 47422, 19816, 23735, 49616, 50912, 18675, 23819, 35424, 38131, 30, 49169, 379, 38, 3032, 2131, 35, 18238, 46025, 49766, 47736, 17998, 48249, 22241, 23759, 49616, 50912, 21593, 26486, 30212, 47736, 28472, 41145, 30, 20375, 50667, 20375, 30212, 27669, 37641, 29636, 26386, 22241, 47736, 47447, 47422, 379, 18238, 51125, 47797, 33893, 47927, 37641, 30, 21593, 34159, 47736, 29041, 21593, 26478, 38131, 47736, 41145, 19816, 49766, 20329, 19816, 37846, 51125, 42980, 30, 47736, 49789, 38131, 47736, 37641, 30624, 19816, 32234, 34434, 51125, 21309, 47736, 22188, 47407, 379, 35, 9448, 2131, 35, 18238, 46025, 48172, 37855, 47736, 21313, 38131, 49766, 47736, 17998, 48249, 30525, 47736, 29894, 50624, 34474, 379, 16951, 30, 22188, 47407, 31487, 18675, 24155, 49169, 38131, 50735, 28881, 47736, 37641, 29636, 29913, 34159, 47736, 29041, 30, 41145, 19816, 32234, 34434, 21313, 47766, 379, 16981, 50483, 44934, 48078, 44004, 33108, 20893, 19816, 30331, 30, 23850, 21370, 47736, 48876, 47422, 47823, 44935, 33263, 47736, 41058, 38131, 21781, 30, 47736, 47422, 379, 35, 3056, 2131, 35, 18238, 39986, 48172, 24588, 49766, 47736, 17998, 48249, 27559, 48172, 47736, 21313, 50560, 20234, 30977, 30525, 47927, 379, 18238, 30, 19626, 39986, 48172, 33893, 47927, 20129, 19605, 50912, 48264, 46716, 20375, 36689, 36034, 45345, 47725, 50560, 20234, 18724, 30, 48172, 47890, 38131, 37641, 20139, 50753, 47899, 18744, 37641, 29640, 34474, 379, 4187, 38763, 47736, 17998, 30, 48249, 31672, 42023, 31845, 33108, 27850, 22188, 23850, 19816, 33263, 47736, 41058, 38131, 30, 38645, 47422, 379, 29 ]
[ false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, false, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,440
Reflection Visualisation Challenge and Selection I am a high school student and I work on a lot of group projects. Recently, I took part in a group project whose goal was to finalise a strategy for investing. Obviously, investing is a very complicated sector and requires thorough analysis and everyone’s investing style differs. As the group lead, the first tool I used to solve this problem of differing opinions was visualisation. A visual representation of each of our methods and knowledge is the best way to identify the common elements, unique elements and damaging elements. Everybody represented their strategies through Venn Diagrams. Application I asked each of my team members to make a Venn Diagram for each element of their strategies. Elements of strategies can be represented by words and most strategies have a variety of common words meaning common elements. The strategies can be developed entirely from scratch or be taken from existing strategies. For the activity, I gave my team members each a piece of paper and colour pencils. This way they could highlight different parts of their strategies. I asked them simple questions that their strategies should follow. 1) Is the strategy for the long term or short term? 2) Does this strategy involve a lot of risk, if so how do we mitigate it or compensate for it? 3)Why should this strategy be chosen, as in, how much profit do you expect from this strategy? With these basic questions my teammates started drawing their venn diagrams for their respective strategies showing different aspects of their strategy with different colours. The Venn Diagrams are powerful tools to understand and portray information. In his 1977 book, Exploratory Data Analysis, John W. Tukey writes “the greatest value of a picture is when it forces us to notice what we never expected to see”. These diagrams helped us see the flaws in our strategies and the advantages of others. It also helped us see how other aspects of a strategy can be used to develop our own. Our final goal was to make one final strategy. Insight and Approach After aligning all our strategies and looking at the intersection of the venn diagrams we made a list of common elements. Then we analysed a company based on our strategy to check how accurately it could analyse the company’s losses or profits. Using deviation graphs we analysed how our predictions matched that of the real company’s graph. As expected, since we combined all our strategies and took the best parts of them, our strategy was more accurate than each of ours could ever be. It is amazing how visual representation can explain the most complicated things easily. I have used visual tools before and they have never failed to deliver. It can help bridge many gaps in communication or just in general visual representation is the best way to depict information. It has also helped me understand team coordination.
[ 14406, 17998, 29, 4800, 19816, 15538, 29, 8979, 19661, 18675, 31933, 44129, 46481, 19816, 8979, 51013, 38255, 18675, 35689, 38131, 31358, 41156, 379, 14325, 136, 8979, 48246, 39173, 33108, 18675, 31358, 41145, 50801, 31082, 50483, 48172, 29813, 18675, 46353, 30212, 34278, 379, 12506, 136, 34278, 34389, 18675, 50038, 24009, 44317, 19816, 43055, 47947, 19781, 19816, 28831, 53806, 34278, 46522, 26591, 379, 3168, 47736, 31358, 35109, 136, 47736, 29894, 48249, 8979, 49733, 48172, 45480, 47927, 40942, 38131, 26588, 38380, 50483, 50217, 379, 2145, 50213, 42986, 38131, 27669, 38131, 38645, 36542, 19816, 34868, 34389, 47736, 21345, 50549, 48172, 32788, 47736, 23819, 27973, 136, 49351, 27973, 19816, 25531, 27973, 379, 7190, 42992, 47756, 46345, 48005, 17874, 6275, 379, 29, 3032, 29, 8979, 20396, 27669, 38131, 37366, 47407, 36387, 48172, 35884, 18675, 17874, 6273, 30212, 27669, 27969, 38131, 47756, 46345, 379, 6891, 38131, 46345, 22391, 21124, 42992, 22241, 51006, 19816, 37135, 46345, 31705, 18675, 49911, 38131, 23819, 51006, 36259, 23819, 27973, 379, 16951, 46345, 22391, 21124, 26386, 28473, 30525, 44197, 38457, 21124, 47260, 30525, 29041, 46345, 379, 29, 7788, 47736, 19018, 136, 8979, 30838, 37366, 47407, 36387, 27669, 18675, 39865, 38131, 39083, 19816, 23703, 39448, 379, 17019, 50549, 47860, 24914, 31941, 26571, 39233, 38131, 47756, 46345, 379, 8979, 20396, 47766, 44986, 41678, 47725, 47756, 46345, 44820, 30156, 379, 695, 125, 9655, 47736, 46353, 30212, 47736, 35635, 47632, 38457, 44794, 47632, 2142, 1125, 125, 6463, 47927, 46353, 34317, 18675, 35689, 38131, 43573, 136, 32816, 45345, 32234, 27214, 50560, 36877, 34434, 38457, 23927, 30212, 34434, 2142, 1423, 44820, 47927, 46353, 21124, 23130, 136, 20375, 33108, 136, 32234, 37235, 41098, 27214, 51273, 29076, 30525, 47927, 46353, 2142, 18402, 47848, 21086, 41678, 37366, 47419, 46025, 27435, 47756, 49963, 26486, 30212, 47756, 43187, 46345, 44844, 26571, 20406, 38131, 47756, 46353, 50912, 26571, 23708, 379, 29, 16951, 17874, 6275, 20234, 40482, 48264, 48172, 49164, 19816, 40330, 33508, 379, 9285, 32001, 1050, 21712, 136, 7297, 5989, 2879, 136, 9903, 18081, 17354, 51168, 53810, 47736, 31273, 49868, 38131, 18675, 39850, 34389, 50730, 34434, 30226, 49717, 48172, 37855, 50709, 50560, 37638, 29087, 48172, 44335, 53811, 379, 16992, 26486, 31845, 49717, 44335, 47736, 29983, 33108, 38645, 46345, 19816, 47736, 19211, 38131, 38623, 379, 9685, 19626, 31845, 49717, 44335, 32234, 38622, 20406, 38131, 18675, 46353, 22391, 21124, 49733, 48172, 26383, 38645, 38910, 379, 12716, 29810, 31082, 50483, 48172, 35884, 38275, 29810, 46353, 379, 29, 9448, 19816, 3056, 2636, 19533, 19547, 38645, 46345, 19816, 35654, 20542, 47736, 34111, 38131, 47736, 49963, 26486, 50560, 35814, 18675, 35471, 38131, 23819, 27973, 379, 16969, 50560, 19778, 18675, 23883, 21077, 38255, 38645, 46353, 48172, 23007, 32234, 18922, 34434, 24914, 19777, 47736, 23883, 53806, 35686, 38457, 41105, 379, 17693, 26415, 31223, 50560, 19778, 32234, 38645, 40617, 36164, 47725, 38131, 47736, 41989, 23883, 53806, 31214, 379, 3168, 29087, 136, 45019, 50560, 23728, 19547, 38645, 46345, 19816, 48246, 47736, 21345, 39233, 38131, 47766, 136, 38645, 46353, 50483, 37103, 18920, 47714, 27669, 38131, 38647, 24914, 28821, 21124, 379, 29, 9685, 34389, 19679, 32234, 50213, 42986, 22391, 29171, 47736, 37135, 24009, 47886, 27711, 379, 8979, 31705, 49733, 50213, 48264, 21207, 19816, 47860, 31705, 37638, 29449, 48172, 25980, 379, 9685, 22391, 31843, 21952, 36019, 30782, 33108, 23847, 38457, 34686, 33108, 30873, 50213, 42986, 34389, 47736, 21345, 50549, 48172, 26134, 33508, 379, 9685, 31672, 19626, 31845, 36247, 49164, 47407, 24771, 379, 29 ]
[ true, false, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,441
Reflection-Storytelling: People First Challenge I work as a store manager in an apparel store owned by my family. Prior to me, my brother was the store manager for the same store. The business was set up with a goal to open one store first and establish it in the market by building a brand name that customers could relate to, and then subsequently open more stores. However, these plans got stalled when the very first store that we opened started making losses, despite having the best stock, competitive prices and highly experienced sales staff. All this was happening during the time when my brother was the store manager. Thus this was a big problem that had come and needed to be resolved. Selection After a few months, and numerous family discussions, it was decided that I should replace my brother as the store manager and take charge of the store operations. This entire exercise was done for the prime reason to understand what is the problem and what are the ways to fix it. Application So I got on the job really quick, with finding out what is wrong. I devised a strategy to look in for the problems and the reasons for the failure. Thus I started with inspecting the stock, finding out our pricing as compared to the competitors, understanding the customer trends, and also started talking to the store staff – sales and helping staff both in order to understand what is the problem. Insight After all the inspection, I figured that the problem was neither with the stock as we had the best stock in the market nor with the pricing as our prices were quite competitive. So the real problem was the sales staff and helping staff. Despite them being highly experienced, they lacked motivation. They knew what to sell, how to sell and to whom to sell, but they were demotivated, and this was primarily because though they were getting their salaries and on time, but they were not feeling valued at work. And this was the reason that was affecting them and their work, which ultimately was affecting the store sales and thus the store was having losses. Approach To address this problem, I chose the storytelling approach. I started talking to the staff – sales and helping both, each one of them individually in order to understand their side of the story, what is that they expect from the employer and is lacking and how it can be improved to make them happy & satisfied at work. I heard their stories from their previous jobs and even asked them to narrate their happy and sad stories with their current job, in order to understand the real picture. After hearing these stories, and figuring the real cause of the problem, I chose to adopt the storytelling approach to address this problem. I narrated them my life story, even made up some stories so that they can relate to them and seek inspirations from them. In order to regain their confidence, I started interacting with them on a daily basis just like a family member with hearing their stories about their daily activities, their family, their problems and try to give solutions or advices, all of this in order to make them feel comfortable and important. Also rewarding them with small gifts from time to time, celebrating festivals, birthday’s and small occasions to make them feel loved. All this helped in a major way and soon all the staff members seemed to be very happy and motivated. And the ultimate goal was achieved, we not only made the store profitable but also opened many other stores as planned.
[ 14406, 143, 16274, 2131, 13227, 7694, 29, 4800, 29, 8979, 51013, 20375, 18675, 46253, 35945, 33108, 19757, 20018, 46253, 38912, 22241, 37366, 29505, 379, 13713, 48172, 36247, 136, 37366, 22028, 50483, 47736, 30, 46253, 35945, 30212, 47736, 43922, 46253, 379, 16951, 22188, 50483, 44581, 49616, 50912, 18675, 31082, 48172, 38337, 38275, 46253, 29894, 19816, 30, 28691, 34434, 33108, 47736, 36082, 22241, 22098, 18675, 21875, 37414, 47725, 25418, 24914, 42672, 48172, 136, 19816, 47797, 30, 46620, 38337, 37103, 46263, 379, 29, 8912, 136, 47848, 40010, 31124, 45977, 50730, 47736, 50038, 29894, 46253, 47725, 50560, 38340, 46025, 35897, 35686, 136, 30, 26286, 31712, 47736, 21345, 46217, 136, 23950, 40835, 19816, 31946, 29130, 43891, 45918, 379, 2775, 47927, 50483, 30, 31604, 27594, 47736, 48078, 50730, 37366, 22028, 50483, 47736, 46253, 35945, 379, 17050, 47927, 50483, 18675, 21411, 40942, 47725, 30, 31487, 23735, 19816, 37534, 48172, 21124, 43158, 379, 29, 15538, 29, 2636, 18675, 29718, 37069, 136, 19816, 37946, 29505, 26891, 136, 34434, 50483, 25713, 47725, 8979, 44820, 42931, 37366, 22028, 30, 20375, 47736, 46253, 35945, 19816, 47257, 22956, 38131, 47736, 46253, 38366, 379, 17019, 28472, 29002, 50483, 27290, 30212, 47736, 30, 40854, 42058, 48172, 49164, 50709, 34389, 47736, 40942, 19816, 50709, 20234, 47736, 50554, 48172, 29925, 34434, 379, 29, 3032, 29, 15931, 8979, 31124, 38255, 47736, 34563, 42023, 41695, 136, 50912, 29843, 38654, 50709, 34389, 51175, 379, 8979, 26426, 18675, 46353, 48172, 35651, 33108, 30212, 47736, 30, 40958, 19816, 47736, 42068, 30212, 47736, 29452, 379, 17050, 8979, 46025, 50912, 33772, 47736, 46217, 136, 29843, 38654, 38645, 30, 40837, 20375, 23898, 48172, 47736, 23954, 136, 49169, 47736, 25413, 48627, 136, 19816, 19626, 46025, 47281, 30, 48172, 47736, 46253, 45918, 53794, 43891, 19816, 31853, 45918, 21781, 33108, 38484, 48172, 49164, 50709, 34389, 47736, 40942, 379, 29, 9448, 29, 2636, 19547, 47736, 33773, 136, 8979, 29777, 47725, 47736, 40942, 50483, 37589, 50912, 47736, 46217, 20375, 50560, 31487, 47736, 21345, 46217, 30, 33108, 47736, 36082, 37803, 50912, 47736, 40837, 20375, 38645, 40835, 50685, 41718, 23950, 379, 29, 15931, 47736, 41989, 40942, 50483, 47736, 43891, 45918, 19816, 31853, 45918, 379, 6215, 47766, 21246, 31946, 29130, 136, 47860, 30, 34929, 37165, 379, 16997, 34846, 50709, 48172, 44418, 136, 32234, 48172, 44418, 19816, 48172, 50797, 48172, 44418, 136, 22214, 47860, 50685, 30, 26053, 136, 19816, 47927, 50483, 40852, 21173, 47954, 47860, 50685, 30977, 47756, 43884, 19816, 38255, 48078, 136, 22214, 30, 47860, 50685, 37829, 29663, 49871, 20542, 51013, 379, 2897, 47927, 50483, 47736, 42058, 47725, 50483, 19285, 47766, 19816, 47756, 51013, 136, 30, 50745, 48941, 50483, 19285, 47736, 46253, 43891, 19816, 48027, 47736, 46253, 50483, 31712, 35686, 379, 29, 3056, 29, 17108, 19097, 47927, 40942, 136, 8979, 23128, 47736, 46304, 20129, 379, 8979, 46025, 47281, 48172, 47736, 45918, 53794, 43891, 19816, 30, 31853, 21781, 136, 27669, 38275, 38131, 47766, 33369, 33108, 38484, 48172, 49164, 47756, 44895, 38131, 47736, 46282, 136, 50709, 34389, 47725, 30, 47860, 29076, 30525, 47736, 28167, 19816, 34389, 34931, 19816, 32234, 34434, 22391, 21124, 33083, 48172, 35884, 47766, 31615, 112, 30, 43986, 20542, 51013, 379, 8979, 31776, 47756, 46269, 30525, 47756, 40816, 34567, 19816, 28802, 20396, 47766, 48172, 37434, 47756, 30, 31615, 19816, 43849, 46269, 50912, 47756, 25372, 34563, 136, 33108, 38484, 48172, 49164, 47736, 41989, 39850, 379, 29, 2636, 31778, 47848, 46269, 136, 19816, 29780, 47736, 41989, 22717, 38131, 47736, 40942, 136, 8979, 23128, 48172, 19178, 47736, 46304, 30, 20129, 48172, 19097, 47927, 40942, 379, 8979, 37435, 47766, 37366, 35330, 46282, 136, 28802, 35814, 49616, 45494, 46269, 45345, 47725, 30, 47860, 22391, 42672, 48172, 47766, 19816, 44343, 33781, 30525, 47766, 379, 9285, 38484, 48172, 42529, 47756, 24234, 136, 8979, 46025, 30, 33952, 50912, 47766, 38255, 18675, 25519, 21093, 34686, 35385, 18675, 29505, 36384, 50912, 31778, 47756, 46269, 18744, 47756, 30, 25519, 19014, 136, 47756, 29505, 136, 47756, 40958, 19816, 48769, 48172, 31012, 45471, 38457, 19237, 136, 19547, 38131, 47927, 33108, 38484, 48172, 30, 35884, 47766, 29662, 23750, 19816, 33040, 379, 2807, 43460, 47766, 50912, 45258, 30993, 30525, 48078, 48172, 48078, 136, 30, 22756, 29705, 136, 21507, 53806, 19816, 45258, 38080, 48172, 35884, 47766, 29662, 35705, 379, 2775, 47927, 31845, 33108, 18675, 35876, 30, 50549, 19816, 45528, 19547, 47736, 45918, 36387, 44351, 48172, 21124, 50038, 31615, 19816, 37162, 379, 2897, 47736, 48940, 31082, 30, 50483, 18941, 136, 50560, 37829, 38300, 35814, 47736, 46253, 41100, 22214, 19626, 38340, 36019, 38622, 46263, 20375, 40002, 379, 29 ]
[ false, false, false, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, false, false, false, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, false, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, false, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,444
Challenges: Inspiring Traditional Enterprise to embrace their digital transformation journey via series of CIO Community Workshop The tool selected: I would like to practice apply fours of the tools to experiment with, is the best tool a Design Thinking workshop to facilitate digital transformation on ambient companies. 1. Visualization (Module 1): Have the enterprise leaders find their What is and What if via visual thinking and develop a possible graphic of both IS and IF 2. Storytelling (Module 2): Share some inspiration story of how other successfully on their digital transformation 3. Mind Mapping (Module 3): Use mind mapping for ideation step to find possible ideas/solutions for what wows 4. Learning Launch (Module 4): Conduct an experimentation learning launch to test the hypothesis of the selected solutions. Insight: The insight that I love to learn is the best possible digital transformation journey formula/methodology for enterprises in Vietnam and how to help them leverage information technology to exponentially grow.
[ 4809, 2131, 9473, 17219, 7038, 48172, 28063, 47756, 26624, 48492, 34615, 50059, 44533, 30, 38131, 4312, 5250, 18452, 29, 16951, 48249, 44393, 2131, 8979, 51125, 35385, 48172, 40517, 20083, 30384, 38131, 47736, 48264, 48172, 29138, 50912, 136, 34389, 47736, 21345, 48249, 30, 18675, 6191, 17010, 51064, 48172, 29407, 26624, 48492, 38255, 19688, 23879, 379, 29, 695, 379, 30, 18008, 122, 11728, 695, 126, 8675, 47736, 28448, 35115, 29838, 47756, 18305, 34389, 19816, 18305, 32816, 50059, 29, 50213, 47899, 19816, 26383, 18675, 40389, 31218, 38131, 21781, 9125, 19816, 9023, 29, 1125, 379, 30, 16274, 122, 11728, 1125, 126, 15679, 45494, 33779, 46282, 38131, 32234, 38622, 46700, 38255, 47756, 29, 26624, 48492, 29, 1411, 379, 30, 11598, 11194, 122, 11728, 1411, 126, 17679, 36689, 36034, 30212, 32761, 46134, 48172, 29838, 40389, 29, 32749, 537, 45471, 30212, 50709, 51135, 29, 1597, 379, 30, 10522, 10458, 122, 11728, 1597, 126, 5368, 19757, 29142, 35152, 35047, 48172, 47671, 47736, 29, 32659, 38131, 47736, 44393, 45471, 379, 29, 9448, 2131, 16951, 33738, 47725, 8979, 35704, 48172, 35145, 34389, 47736, 21345, 40389, 26624, 48492, 34615, 30, 30315, 537, 36540, 30212, 28449, 33108, 17934, 19816, 32234, 48172, 31843, 47766, 35275, 33508, 30, 47483, 48172, 29220, 31372, 379, 29 ]
[ false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, false, true, false, false, false, true, false, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, false, false, false, true, true, true, false, false, false, true, false, true, true, false, true, false, true, true, true, true, true, true, true, true, false, false, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,445
Design Thinking for Innovation Reflection Tool: Mind Mapping Challenge I am an Engineering student and am currently redesigning an industrial fuel storage tank for the Seeders. It is necessary before starting, to understand what the needs of the organization and future customers are, both constructive and operational. Selection and Application To begin the redesign, it was necessary to do a collection of data and information regarding the needs of the product. For this it was necessary to contact the company to clearly understand its requirements, and conduct surveys with all the regular customers of the organization. It was necessary to contact the company's current material suppliers. Because this research resulted in a massive amount of data to analyze and organize, I decided that the best way to manage it was to use data maps, to group it according to the criteria shared by the customers surveyed and the organization. I also used illustrative images of materials and suitable assembly sequences according to the available materials and the various functions required. Insight Mind maps helped me classify suggestions into relevant thought patterns and quickly gain a global view without losing detail. It was very useful in the beginning for the organization of information, planning, analysis, synthesis, brainstorming, and to finally choose which was the most appropriate design for the fuel tank. Approach To facilitate the management of information, for the next occasion, I will use the creation of an abbreviated symbolization and nomenclature, where I can distinguish the needs without requiring extensive and detailed writing. In turn, when surveying customers I will ask them to select and attach images of the desired improvements to get a more didactic view of the problem.
[ 6191, 17010, 30212, 9423, 29, 14406, 29, 17149, 2131, 11598, 11194, 29, 4800, 29, 8979, 19661, 19757, 7006, 46481, 19816, 19661, 25373, 42345, 19757, 33393, 30582, 46251, 47305, 30212, 47736, 30, 15503, 379, 9685, 34389, 37518, 21207, 46030, 136, 48172, 49164, 50709, 47736, 37546, 38131, 47736, 38527, 30, 19816, 30702, 25418, 20234, 136, 21781, 24468, 19816, 38361, 379, 29, 15538, 19816, 3032, 30, 17108, 21216, 47736, 42343, 136, 34434, 50483, 37518, 48172, 27214, 18675, 23651, 38131, 25570, 19816, 33508, 42535, 47736, 30, 37546, 38131, 47736, 41043, 379, 7788, 47927, 34434, 50483, 37518, 48172, 24514, 47736, 23883, 48172, 23329, 49164, 34470, 30, 43051, 136, 19816, 24206, 46962, 50912, 19547, 47736, 42578, 25418, 38131, 47736, 38527, 379, 9685, 50483, 30, 37518, 48172, 24514, 47736, 23883, 120, 25372, 36171, 46875, 379, 29, 3685, 47927, 43078, 43269, 33108, 18675, 36147, 19736, 38131, 25570, 48172, 19793, 19816, 38536, 136, 8979, 25713, 30, 47725, 47736, 21345, 50549, 48172, 35932, 34434, 50483, 48172, 49728, 25570, 36049, 136, 48172, 31358, 34434, 18889, 48172, 47736, 25192, 44668, 30, 22241, 47736, 25418, 46956, 19816, 47736, 38527, 379, 8979, 19626, 49733, 32865, 32877, 38131, 36181, 19816, 30, 46765, 20433, 44512, 18889, 48172, 47736, 20774, 36181, 19816, 47736, 49912, 30630, 30, 43046, 379, 29, 9448, 35, 11598, 36049, 31845, 36247, 23289, 46755, 34159, 42720, 47956, 39327, 19816, 41701, 30731, 18675, 30, 31047, 50111, 50933, 35684, 26312, 379, 9685, 50483, 50038, 49736, 33108, 47736, 21222, 30212, 47736, 38527, 38131, 30, 33508, 136, 40006, 136, 19781, 136, 47152, 136, 21857, 136, 19816, 48172, 29824, 23110, 50745, 50483, 47736, 30, 37135, 20154, 26238, 30212, 47736, 30582, 47305, 379, 29, 3056, 30, 17108, 29407, 47736, 35937, 38131, 33508, 136, 30212, 47736, 37667, 38075, 136, 8979, 50840, 49728, 47736, 25119, 38131, 19757, 30, 18708, 47087, 19816, 37749, 136, 50735, 8979, 22391, 27098, 47736, 37546, 50933, 30, 43056, 29264, 19816, 26313, 51169, 379, 29, 9285, 48824, 136, 50730, 46958, 25418, 8979, 50840, 20394, 47766, 48172, 44390, 19816, 20573, 32877, 38131, 47736, 26269, 30, 33088, 48172, 30966, 18675, 37103, 26533, 50111, 38131, 47736, 40942, 379, 29 ]
[ true, true, true, false, false, false, false, false, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, false, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, false, true, false, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, false, true, false, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,446
Example Reflection – Mind Mapping Challenge I work as a consultant for business agility in Spain. All my clients have been affected by the limitations and confinement imposed by Covid-19. This client in particular is a utilities company with focus on procuring water and sanitation services for more than 14 million users in Spain. As with most parts of the economy, my client was forced to shut down all their commercial and customer care offices for more than 2 months now, due a very strict lockdown. This affected mostly one particular client segment: senior citizens. Younger generations are used to doing their interactions and paperwork online. Senior citizens in this country, however, are more used to doing these tasks in person as part of their daily routines. Relatively simple task such as logging into a website or searching for an invoice, seem to be particularly stressful for this group. The challenge was, then, to figure out how we can provide an effective customer care service to this particular group, in replacement of the commercial offices. Such service needs to be personal, cost effective and needs to simulate the “human touch” that was lost when commercial offices went into lockdown. This needed to be done in one week. We needed to come up with ideas to contribute like this to an internal think tank, which was reviewing operations in the light of this “new normal”. Selection There was an abundance of quantitative data available in terms of client age groups, number of interactions, type of inquiries, distribution by territory, etc. We also had a number of studies available on the requirements of different client segments, including senior citizens. And we had some design criteria for the solution: it needed to be deployed relatively fast, it had to required limited resources and it had to be a good substitute for this “human touch” that had been lost by the closure of the commercial offices. On top of that, all the exercise had to be done remotely since we were, ourselves, in lockdown and could not get together in the same space. The need to find a pattern and insights into all this data, together with the need to find a creative insight, made me decide that Mind Mapping could the right tool. But with a twist, since all interaction had to be online. Application I did a variation of what I learned in the course, divided into preparation and two sessions. Preparation 1) I asked help to select group of 10 people from different phases of the customer care value chain: managers, customer care representatives, IT staff, quality consultants, etc. I emphasized that joining this exercise was voluntary. 2) Instead of laying out the data available, I prepared a dossier that I distributed electronically among the participants. I also conducted a briefing session to explain the challenge, our timeline, and the information that was sent to the group. Session 1 3) I set up an online tool called Metro Retro. It allows managing individual and group post-its, voting and grouping of post-its. Interestingly, it also allows for the contents of post-its to be shared or to be hidden. 4) We all got together for a group session with Metro Retro. We did individual brainstorming on post-its that were hidden to the rest of the participants, for about 25-30’. 5) We then shared our post-it notes and discussed what we meant by them. It was clear after a while that there were some common ideas. 6) We grouped common ideas into themes and gave them a name. 7) We voted on what themes were the most promising. With the help of Metro Retro functionality, each participant was given 3 votes to distribute among the 6 themes that emerged. This was the end of the first session. Session 2 8) For the 2 themes that had the most votes, we divided ourselves into two sub-groups to study the themes further and gather insights. This was done in parallel, and we devoted about 1h to discuss what could be derived from this theme. Here the “so what“ question was essential. 9) Each group came up with a couple of meaningful statements. 10) We all got together again under the same session, shared our conclusions and once again voted the most promising. The main idea that came up was simple but very powerful! Senior citizens might not be computer savvy, but… they surely use Whatsapp videoconferences to chat with their family, right? So why not use that same tool to care for their needs? Insight One of the things that I learned from this exercise is the importance of having a diverse group working on the subject. Having people from different parts of the customer care value chain was a huge asset. In many cases these people had never work together, in spite of the fact that they belong to the same value chain. It blew my mind how creative people can become… Ideas ranged from drones to teaming with social workers to redefining web user experience. And we had fun! An unexpected effect of this exercise was that one of the managers that was working in this group saw the power of collectively thinking about the whole value chain, and wanted to extend this to improving the efficiency and customer orientation of the whole customer care process. So I have lots of work ahead. Approach It was hard to manage the times as it was hard to manage the tool at first. Doing Mind Mapping online presented additional challenges which I did not anticipate enough. For future sessions I would add a first step that will deal with getting acquainted with the Metro Retro tool. Maybe doing a warm up exercise, just for the purpose of feeling comfortable with the tool and its functionalities before doing the actual exercise. This will save us all time and stress . For the rest, it was a great experience.
[ 7215, 14406, 53794, 11598, 11194, 29, 4800, 30, 8979, 51013, 20375, 18675, 24479, 30212, 22188, 19396, 33108, 16030, 379, 2775, 37366, 23367, 31705, 21197, 19284, 22241, 47736, 30, 35415, 19816, 24252, 33054, 22241, 5644, 379, 17019, 23354, 33108, 39213, 34389, 18675, 49788, 30, 23883, 50912, 30126, 38255, 41026, 50523, 19816, 43945, 44560, 30212, 37103, 47714, 915, 36675, 49750, 30, 33108, 16030, 379, 35, 3168, 50912, 37135, 39233, 38131, 47736, 27770, 136, 37366, 23354, 50483, 30221, 48172, 44872, 27356, 19547, 47756, 23789, 30, 19816, 25413, 22525, 38171, 30212, 37103, 47714, 1125, 37069, 37898, 136, 27559, 18675, 50038, 46411, 35584, 379, 17019, 30, 19284, 37137, 38275, 39213, 23354, 44362, 2131, 44453, 23227, 379, 18586, 30890, 20234, 49733, 48172, 30, 27252, 47756, 33955, 19816, 39094, 38299, 379, 15579, 23227, 33108, 47927, 24967, 136, 32236, 136, 20234, 30, 37103, 49733, 48172, 27252, 47848, 47352, 33108, 39620, 20375, 39173, 38131, 47756, 25519, 43736, 379, 14487, 44986, 47345, 30, 46716, 20375, 35603, 34159, 18675, 50607, 38457, 44278, 30212, 19757, 34305, 136, 44350, 48172, 21124, 39217, 46399, 30212, 30, 47927, 31358, 379, 35, 16951, 22869, 50483, 136, 47797, 136, 48172, 29776, 38654, 32234, 50560, 22391, 41347, 19757, 27850, 25413, 22525, 44549, 30, 48172, 47927, 39213, 31358, 136, 33108, 42935, 38131, 47736, 23789, 38171, 379, 16389, 44549, 37546, 48172, 21124, 30, 39631, 136, 24883, 27850, 19816, 37546, 48172, 45007, 47736, 53810, 32535, 48324, 53811, 47725, 50483, 35687, 50730, 30, 23789, 38171, 50683, 34159, 35584, 379, 37, 17019, 37534, 48172, 21124, 27290, 33108, 38275, 50624, 379, 18238, 37534, 48172, 23735, 49616, 50912, 32749, 48172, 24632, 35385, 47927, 30, 48172, 19757, 34049, 47890, 47305, 136, 50745, 50483, 43418, 38366, 33108, 47736, 35363, 38131, 47927, 53810, 37641, 37805, 53811, 379, 38, 15538, 30, 16981, 50483, 19757, 18787, 38131, 41620, 25570, 20774, 33108, 47646, 38131, 23354, 19357, 31366, 136, 37934, 30, 38131, 33955, 136, 48885, 38131, 33701, 136, 27124, 22241, 47663, 136, 28719, 379, 30, 18238, 19626, 31487, 18675, 37934, 38131, 30, 46489, 20774, 38255, 47736, 43051, 38131, 26571, 23354, 44369, 136, 33201, 44453, 23227, 379, 30, 2897, 50560, 31487, 45494, 26238, 25192, 30212, 47736, 45464, 2131, 34434, 37534, 48172, 21124, 26147, 42687, 29558, 136, 34434, 30, 31487, 48172, 43046, 35416, 43177, 19816, 34434, 31487, 48172, 21124, 18675, 31108, 46648, 30212, 47927, 53810, 32535, 48324, 53811, 30, 47725, 31487, 21197, 35687, 22241, 47736, 23433, 38131, 47736, 23789, 38171, 379, 35, 12581, 48283, 38131, 47725, 136, 19547, 47736, 29002, 31487, 48172, 21124, 27290, 42823, 45019, 50560, 50685, 136, 38651, 136, 33108, 35584, 30, 19816, 24914, 37829, 30966, 48191, 33108, 47736, 43922, 45595, 379, 35, 16951, 37530, 48172, 29838, 18675, 39326, 19816, 33743, 34159, 19547, 47927, 25570, 136, 48191, 50912, 47736, 37530, 48172, 29838, 18675, 30, 25122, 33738, 136, 35814, 36247, 25712, 47725, 11598, 11194, 24914, 47736, 43539, 48249, 379, 4187, 50912, 18675, 48871, 136, 30, 45019, 19547, 33953, 31487, 48172, 21124, 38299, 379, 39, 3032, 30, 8979, 26531, 18675, 49904, 38131, 50709, 8979, 35147, 33108, 47736, 24986, 136, 27180, 34159, 40685, 19816, 48876, 44579, 379, 35, 13638, 30, 695, 125, 8979, 20396, 31843, 48172, 44390, 31358, 38131, 790, 39478, 30525, 26571, 39740, 38131, 47736, 25413, 22525, 49868, 30, 22850, 2131, 35947, 136, 25413, 22525, 42991, 136, 9136, 45918, 136, 41606, 24480, 136, 28719, 379, 8979, 28139, 30, 47725, 34585, 47927, 29002, 50483, 50331, 379, 29, 1125, 125, 9485, 38131, 35088, 38654, 47736, 25570, 20774, 136, 8979, 40689, 18675, 27333, 47725, 8979, 27120, 27962, 30, 19729, 47736, 39195, 379, 8979, 19626, 24207, 18675, 21960, 44576, 48172, 29171, 47736, 22869, 136, 38645, 30, 48096, 136, 19816, 47736, 33508, 47725, 50483, 44491, 48172, 47736, 31358, 379, 35, 15630, 695, 30, 1411, 125, 8979, 44581, 49616, 19757, 38299, 48249, 22338, 11526, 14668, 379, 9685, 19590, 35950, 33357, 19816, 31358, 40394, 143, 34470, 136, 30, 50348, 19816, 31363, 38131, 40394, 143, 34470, 379, 9541, 136, 34434, 19626, 19590, 30212, 47736, 24555, 38131, 40394, 143, 34470, 48172, 21124, 30, 44668, 38457, 48172, 21124, 31921, 379, 30, 1597, 125, 18238, 19547, 31124, 48191, 30212, 18675, 31358, 44576, 50912, 11526, 14668, 379, 18238, 26531, 33357, 21857, 30, 38255, 40394, 143, 34470, 47725, 50685, 31921, 48172, 47736, 43223, 38131, 47736, 39195, 136, 30212, 18744, 1323, 143, 1485, 53800, 379, 30, 1715, 125, 18238, 47797, 44668, 38645, 40394, 143, 34434, 37846, 19816, 26887, 50709, 50560, 36270, 22241, 47766, 379, 9685, 50483, 23321, 19330, 18675, 30, 50753, 47725, 47819, 50685, 45494, 23819, 32749, 379, 30, 1829, 125, 18238, 31361, 23819, 32749, 34159, 47784, 19816, 30838, 47766, 18675, 37414, 379, 33, 1911, 125, 18238, 50344, 38255, 50709, 47784, 50685, 47736, 37135, 41180, 379, 18402, 47736, 31843, 38131, 11526, 14668, 30, 30624, 136, 27669, 39193, 50483, 31016, 1411, 50347, 48172, 27119, 19729, 47736, 1829, 47784, 47725, 30, 28071, 379, 17019, 50483, 47736, 28263, 38131, 47736, 29894, 44576, 379, 35, 15630, 1125, 30, 1988, 7788, 47736, 1125, 47784, 47725, 31487, 47736, 37135, 50347, 136, 50560, 27180, 38651, 34159, 48876, 46537, 143, 31366, 48172, 30, 46496, 47736, 47784, 30676, 19816, 30825, 33743, 379, 17019, 50483, 27290, 33108, 39119, 136, 19816, 50560, 26438, 18744, 30, 1098, 48172, 26886, 50709, 24914, 21124, 26193, 30525, 47927, 47781, 379, 8752, 47736, 53810, 45345, 50709, 53810, 41663, 50483, 30, 28686, 379, 30, 2064, 125, 6748, 31358, 22364, 49616, 50912, 18675, 24973, 38131, 36261, 46052, 379, 30, 790, 125, 18238, 19547, 31124, 48191, 19349, 49091, 47736, 43922, 44576, 136, 44668, 38645, 24163, 19816, 38267, 19349, 30, 50344, 47736, 37135, 41180, 379, 35, 16951, 35856, 32732, 47725, 22364, 49616, 50483, 44986, 22214, 50038, 40482, 105, 15579, 23227, 36641, 37829, 21124, 30, 24080, 44014, 136, 22214, 53836, 47860, 46910, 49728, 18319, 50102, 48172, 22987, 50912, 47756, 29505, 136, 30, 43539, 2142, 15931, 50802, 37829, 49728, 47725, 43922, 48249, 48172, 22525, 30212, 47756, 37546, 2142, 38, 9448, 30, 12588, 38131, 47736, 47886, 47725, 8979, 35147, 30525, 47927, 29002, 34389, 47736, 33038, 38131, 31712, 18675, 27159, 31358, 30, 51043, 38255, 47736, 46571, 379, 8676, 39478, 30525, 26571, 39233, 38131, 47736, 25413, 22525, 49868, 22850, 30, 50483, 18675, 32530, 20457, 379, 9285, 36019, 22610, 47848, 39478, 31487, 37638, 51013, 48191, 136, 33108, 45773, 38131, 47736, 29419, 47725, 30, 47860, 21273, 48172, 47736, 43922, 49868, 22850, 379, 35, 9685, 21575, 37366, 36689, 32234, 25122, 39478, 22391, 21174, 53836, 9170, 41851, 30525, 27501, 48172, 47416, 50912, 30, 45366, 51031, 48172, 42337, 50589, 49741, 29125, 379, 2897, 50560, 31487, 30617, 105, 35, 2872, 49256, 27845, 38131, 47927, 29002, 50483, 47725, 38275, 38131, 47736, 35947, 47725, 50483, 51043, 33108, 47927, 30, 31358, 44016, 47736, 40477, 38131, 23657, 47899, 18744, 47736, 50786, 49868, 22850, 136, 19816, 50441, 48172, 30, 29257, 47927, 48172, 33093, 47736, 27865, 19816, 25413, 38552, 38131, 47736, 50786, 25413, 22525, 30, 40988, 379, 15931, 8979, 31705, 35692, 38131, 51013, 19437, 379, 29, 3056, 30, 9685, 50483, 31624, 48172, 35932, 47736, 48105, 20375, 34434, 50483, 31624, 48172, 35932, 47736, 48249, 20542, 29894, 379, 6468, 11598, 30, 11194, 38299, 40738, 19089, 22881, 50745, 8979, 26531, 37829, 19936, 28398, 379, 35, 7788, 30702, 44579, 8979, 51125, 19075, 18675, 29894, 46134, 47725, 50840, 25640, 50912, 30977, 18972, 50912, 47736, 30, 11526, 14668, 48249, 379, 11356, 27252, 18675, 50458, 49616, 29002, 136, 34686, 30212, 47736, 41525, 38131, 29663, 23750, 30, 50912, 47736, 48249, 19816, 34470, 30623, 21207, 27252, 47736, 19033, 29002, 379, 17019, 50840, 44003, 49717, 19547, 48078, 30, 19816, 46394, 53869, 35, 7788, 47736, 43223, 136, 34434, 50483, 18675, 31269, 29125, 379, 29 ]
[ true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, false, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, false, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, true, false, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, false, true, true, true, false, true, true, true, false, true, false, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, false, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, false, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, false, true, true, false, true, true, false, true, false, true, true, true, false, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, false, true, false, true, true, true, true, false, false, false, true, false, true, true, true, true, true, true, true, true, false, false, true, true, true, false, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, false, false, true, false, false, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, false, true, false, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, false, true, true, true, false, false, true, false, false, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, true, true, false, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,449
Challenge I study Human Computer Interaction Design in a Technical High school. We got a praxis project to design a classroom operating system for universities (it comes to lighting, dimming possibilities, ventilation, devices management and so on). The problem was that the lecturers loose a lot of working time for configuration of room conditions, affecting the quality of teaching and learning. There were 5 students in our team and we should visit the maximum number of university classrooms within a limited period of time for the purpose of gathering information about the current situation and requirements of stakeholders of the project. After all interviews we should make a kind of prototype of this classroom operating system. Selection Visualisation is “the mother of all design tools”, because it’s used in every stage of the design thinking process. On the first stage of our project we planed some interviews with lecturers from different universities. Sometimes three persons of our team took part on an interview, sometimes one, but everybody should gain insight into the lecturers problems for the future work. So there was a purpose to share information about visited rooms, devises of these rooms, behavior of lecturers with other team members. Application. Photography, Video, Drawing. Visualization helped us here: we made a lot of photos, videos and drew room plans to discus it with our colleagues by next meetings. “Photography is a very rich way for us to understand that world, and not just the people themselves, but the context in which they live. Innovation is really centered on having a rich understanding of those contexts. So things like photography and sketching can be a very important way of capturing that kind of information”, - says Leidy Riley in our lecture. Sketching. Prototyping and testing. On the second stage came a more creative work – designing and namely prototyping of a new more effective classroom operating system. And here we needed the visualization tool exactly to “unlock different parts of our brains - parts of our creativity, that we might not normally be using in the course of conversation”. So we used our tables and color cards to make diagrams, our whiteboards to sketch our ideas and finally paper, cardboard, pencils and shears to produce a simplest prototype. Than we went with these handicrafts to our lecturers to test them and to improve for the next iteration. Insight & Approach What I have learned from conducting this project is that photos, videos, drawings and sketches are the best tool to share your experience and insights with your team and with stakeholders, even remotely. Videos of interviews help extremely to understand the behaviour of the people in the surveyed conditions and to see details, that the people themselves do not realise and cannot articulate or express. And the more times we review it, the more details float to the surface. For the prototyping stage is the visualization the indispensable tool to generate ideas and realize them in practice. The sketches give the different groups of stakeholders a point for discussion that allows the project team to make another step to the best solution of the problem. What I would add to our project process for the next time is a graphic of the process itself, that displays phases, status of execution, next steps. That helps the whole team to keep in touch with the current developments.
[ 4800, 30, 8979, 46496, 8933, 5329, 9528, 6191, 33108, 18675, 16830, 8782, 30, 44129, 379, 18238, 31124, 18675, 40543, 41145, 48172, 26238, 18675, 23296, 38359, 30, 47167, 30212, 49370, 122, 34434, 23743, 48172, 35374, 136, 26682, 40384, 136, 30, 49969, 136, 26420, 35937, 19816, 45345, 38255, 125, 379, 16951, 40942, 50483, 47725, 30, 47736, 35180, 35667, 18675, 35689, 38131, 51043, 48078, 30212, 24245, 38131, 43678, 30, 24198, 136, 19285, 47736, 41606, 38131, 47403, 19816, 35152, 379, 16981, 30, 50685, 1715, 46486, 33108, 38645, 47407, 19816, 50560, 44820, 50200, 47736, 36235, 30, 37934, 38131, 49371, 23298, 50927, 18675, 35416, 39558, 38131, 48078, 30212, 30, 47736, 41525, 38131, 30828, 33508, 18744, 47736, 25372, 45074, 19816, 30, 43051, 38131, 45960, 38131, 47736, 41145, 379, 2636, 19547, 34141, 50560, 30, 44820, 35884, 18675, 34807, 38131, 41316, 38131, 47927, 23296, 38359, 47167, 379, 38, 15538, 30, 17998, 34389, 53810, 47736, 37147, 38131, 19547, 26238, 48264, 53811, 136, 21173, 34434, 53806, 49733, 33108, 30, 28827, 45924, 38131, 47736, 26238, 47899, 40988, 379, 12581, 47736, 29894, 45924, 38131, 38645, 30, 41145, 50560, 39991, 45494, 34141, 50912, 35180, 30525, 26571, 30, 49370, 379, 15992, 47983, 39658, 38131, 38645, 47407, 48246, 39173, 38255, 19757, 30, 34131, 136, 45510, 38275, 136, 22214, 28828, 44820, 30731, 33738, 34159, 47736, 30, 35180, 40958, 30212, 47736, 30702, 51013, 379, 15931, 47819, 50483, 18675, 41525, 48172, 30, 44664, 33508, 18744, 50202, 43681, 136, 26427, 38131, 47848, 43681, 136, 30, 21232, 38131, 35180, 50912, 38622, 47407, 36387, 379, 37, 3032, 379, 33, 13342, 136, 17924, 136, 6527, 379, 18008, 31845, 49717, 31881, 2131, 50560, 30, 35814, 18675, 35689, 38131, 39796, 136, 50108, 19816, 27462, 43678, 40010, 48172, 26883, 34434, 50912, 30, 38645, 23640, 22241, 37667, 36361, 379, 53810, 13342, 34389, 18675, 50038, 43508, 50549, 30, 30212, 49717, 48172, 49164, 47725, 51092, 136, 19816, 37829, 34686, 47736, 39478, 47794, 136, 30, 22214, 47736, 24563, 33108, 50745, 47860, 35517, 379, 9423, 34389, 42023, 22783, 38255, 30, 31712, 18675, 43508, 49169, 38131, 47951, 24566, 379, 15931, 47886, 35385, 30, 39794, 19816, 45121, 22391, 21124, 18675, 50038, 33040, 50549, 38131, 22502, 30, 47725, 34807, 38131, 33508, 53811, 136, 143, 44021, 10564, 14749, 33108, 38645, 35178, 379, 35, 15871, 379, 13857, 30, 19816, 47687, 379, 12581, 47736, 44298, 45924, 22364, 18675, 30, 37103, 25122, 51013, 53794, 26255, 19816, 37417, 41327, 38131, 18675, 37641, 30, 37103, 27850, 23296, 38359, 47167, 379, 2897, 31881, 50560, 37534, 47736, 30, 50228, 48249, 28881, 48172, 53810, 49406, 26571, 39233, 38131, 38645, 21854, 143, 30, 39233, 38131, 38645, 25128, 136, 47725, 50560, 36641, 37829, 37813, 21124, 49766, 33108, 47736, 30, 24986, 38131, 24678, 53811, 379, 15931, 50560, 49733, 38645, 47202, 19816, 23688, 22524, 48172, 30, 35884, 26486, 136, 38645, 50772, 48172, 45115, 38645, 32749, 19816, 29824, 29, 39083, 136, 22516, 136, 39448, 19816, 44700, 48172, 41036, 18675, 44990, 41316, 379, 30, 16937, 50560, 50683, 50912, 47848, 31555, 48172, 38645, 35180, 48172, 47671, 47766, 19816, 30, 48172, 33082, 30212, 47736, 37667, 34459, 379, 35, 9448, 112, 3056, 30, 18305, 8979, 31705, 35147, 30525, 24208, 47927, 41145, 34389, 47725, 39796, 136, 30, 50108, 136, 27438, 19816, 45119, 20234, 47736, 21345, 48249, 48172, 44664, 51280, 30, 29125, 19816, 33743, 50912, 51280, 47407, 19816, 50912, 45960, 136, 28802, 30, 42823, 379, 33, 17928, 38131, 34141, 31843, 29313, 48172, 49164, 47736, 21236, 38131, 30, 47736, 39478, 33108, 47736, 46956, 24198, 19816, 48172, 44335, 26317, 136, 47725, 47736, 30, 39478, 47794, 27214, 37829, 42000, 19816, 22391, 37829, 20348, 38457, 29242, 379, 33, 2897, 47736, 37103, 48105, 50560, 43413, 34434, 136, 47736, 37103, 26317, 30022, 48172, 47736, 30, 46914, 379, 37, 7788, 47736, 41327, 45924, 34389, 47736, 50228, 47736, 33353, 48249, 30, 48172, 30884, 32749, 19816, 42016, 47766, 33108, 40517, 379, 16951, 45119, 31012, 47736, 30, 26571, 31366, 38131, 45960, 18675, 40163, 30212, 26890, 47725, 19590, 47736, 30, 41145, 47407, 48172, 35884, 19905, 46134, 48172, 47736, 21345, 45464, 38131, 47736, 30, 40942, 379, 37, 18305, 8979, 51125, 19075, 48172, 38645, 41145, 40988, 30212, 47736, 37667, 48078, 34389, 18675, 30, 31218, 38131, 47736, 40988, 34474, 136, 47725, 26994, 39740, 136, 46080, 38131, 30, 28980, 136, 37667, 46138, 379, 16946, 31857, 47736, 50786, 47407, 48172, 34732, 33108, 48324, 30, 50912, 47736, 25372, 26402, 379, 29 ]
[ true, false, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, false, true, true, false, true, false, false, true, true, true, true, true, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, false, true, true, true, true, true, false, false, true, true, false, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, false, true, false, false, true, false, false, true, false, true, false, true, true, true, true, false, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, true, true, true, true, true, true, true, false, true, false, false, true, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, false, false, false, true, false, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, true, true, true, false, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, false, true, true, true, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,452
Higher Technological Institute HTI: Public Visualization Challenge & Selection Visualization is a great tool that I use all the time. I work as IT Business Analytic, so I am in the middle between klients and developers. Usually, customers encounter difficulties in understanding technical things and at the same time for developers is not so easy to understand the creative idea of customer. So I use visualization to achieve a shared understanding of a idea/customers needs by group of developers before attempting to define possible solutions of idea implementation. I have used the technique of using a straw man visualization of a problem together with a set of questions or prompts for discussion to allow a diverse group of developers/klients to learn from each other in the process of defining the scope, boundaries, key elements, and relationships between elements to consider when identifying opportunities for implementation Application I start the process after I have heard needs/ideas of klients. I start by drawing the graphics of idea workflow. From time to time I give some question or prompts for discussion in order to get full information of requirements from customers and in case of developers in order to get all details about technical part. During this process customers/developers get new great ideas. After the meeting, I digitize ideas. Insight & Approach What I have learned from conducting this exercise is that while the graphic is important for reinforcing their understanding of the problem we are working to solve, the more valuable aspect of the activity is the shared insights and shared learning that occurs while we are working to define their problem space. The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share ours perspectives and develop insights into potential root causes of ours problems. Since I discovered that the most valuable aspect is the shared insights and learning, next time I would use the visualization activity as a starting point for a series of design thinking activities. Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of our work.
[ 8785, 16839, 9488, 8555, 2131, 13889, 29, 18008, 29, 4800, 112, 15538, 29, 18008, 34389, 18675, 31269, 48249, 47725, 8979, 49728, 19547, 47736, 48078, 379, 8979, 51013, 20375, 9136, 4179, 2883, 136, 45345, 8979, 19661, 33108, 47736, 36619, 30, 21370, 34835, 19816, 26390, 379, 29, 17697, 136, 25418, 28245, 26596, 33108, 49169, 47454, 47886, 19816, 20542, 47736, 43922, 48078, 30212, 30, 26390, 34389, 37829, 45345, 27719, 48172, 49164, 47736, 25122, 32732, 38131, 25413, 379, 15931, 8979, 49728, 50228, 48172, 30, 18938, 18675, 44668, 49169, 38131, 18675, 32732, 537, 25418, 37546, 22241, 31358, 38131, 26390, 21207, 20596, 30, 48172, 25870, 40389, 45471, 38131, 32732, 33003, 379, 29, 8979, 30, 31705, 49733, 47736, 47464, 38131, 49766, 18675, 46359, 35930, 50228, 38131, 18675, 40942, 48191, 50912, 18675, 44581, 38131, 30, 41678, 38457, 41198, 30212, 26890, 48172, 19583, 18675, 27159, 31358, 38131, 26390, 537, 34835, 48172, 35145, 30525, 27669, 30, 38622, 33108, 47736, 40988, 38131, 25876, 47736, 44165, 136, 21807, 136, 34752, 27973, 136, 19816, 42683, 21370, 30, 27973, 48172, 24386, 50730, 32789, 38395, 30212, 33003, 29, 3032, 29, 8979, 46021, 47736, 40988, 19330, 8979, 31705, 31776, 37546, 537, 32749, 38131, 34835, 379, 8979, 46021, 22241, 27435, 47736, 31221, 38131, 32732, 30, 51035, 379, 7913, 48078, 48172, 48078, 8979, 30, 31012, 45494, 41663, 38457, 41198, 30212, 26890, 33108, 38484, 48172, 30966, 30600, 30, 33508, 38131, 43051, 30525, 25418, 19816, 33108, 22605, 38131, 26390, 33108, 38484, 48172, 30966, 19547, 26317, 30, 18744, 47454, 39173, 379, 6595, 47927, 40988, 25418, 537, 26390, 30966, 37641, 31269, 32749, 379, 2636, 47736, 30, 36357, 136, 8979, 26640, 32749, 379, 29, 9448, 112, 3056, 29, 18305, 8979, 31705, 35147, 30525, 24208, 47927, 29002, 34389, 47725, 50753, 47736, 31218, 34389, 33040, 30212, 30, 42628, 47756, 49169, 38131, 47736, 40942, 50560, 20234, 51043, 48172, 45480, 136, 47736, 37103, 49862, 20405, 38131, 30, 47736, 19018, 34389, 47736, 44668, 33743, 19816, 44668, 35152, 47725, 38102, 50753, 50560, 20234, 51043, 48172, 25870, 30, 47756, 40942, 45595, 379, 29, 16951, 31218, 31020, 47736, 27159, 31358, 38131, 45960, 18675, 30123, 40163, 30212, 26890, 47725, 19590, 47766, 48172, 30, 44664, 38647, 39671, 19816, 26383, 33743, 34159, 40442, 43683, 22723, 38131, 38647, 40958, 379, 29, 15828, 8979, 26858, 47725, 47736, 37135, 49862, 20405, 34389, 47736, 44668, 33743, 19816, 35152, 136, 37667, 48078, 8979, 51125, 30, 49728, 47736, 50228, 19018, 20375, 18675, 46030, 40163, 30212, 18675, 44533, 38131, 26238, 47899, 19014, 379, 16969, 47736, 30, 43423, 31218, 47725, 33250, 47756, 23728, 29654, 22391, 44544, 20375, 18675, 42421, 48249, 48006, 30, 47736, 42770, 38131, 38645, 51013, 379, 29 ]
[ true, true, true, false, true, false, false, false, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, false, false, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, false, false, true, true, true, true, false, true, true, true, false, false, true, true, true, false, false, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,454
Mind Mapping: Mind mapping is looking for patterns and insights in a large quantity of data we collected during our exploration of what is the current reality. The goal is to establish criteria for the what-if idea generation phase. Which comes next. I had selected sustainability packaging for this assignment. I am working at Textile Company. Before we sent fabric samples to customer in normal bags. But now we are sending the fabric sample in sustainable fabric bags. What are the challenges I faced to make the sustainable fabric bags? I am explaining as below. Challenge: Packaging must overcome multiple challenges to ensure it creates a secure sustainable fabric bags for the product while remaining aesthetically pleasing to the customer. The most pressing challenges include:  Sustainability  Product protection  Recognition  Distribution  Freshness  Impressions  E-commerce  Rising costs Selection: Selection of the fabric, design size and quality were most difficult at that time because there were several different choices in bags for us to use at the grocery store. Each having their own benefits and drawbacks. Cotton bags such as the ones in this photo are biodegradable. Fabric choice will be determined by purpose of the bag and our budget. We might choose Fairtrade organic cotton for a planet-friendly bag and we can choose from a range of weights starting at 4oz and going up to 7oz but our budget might only lend itself to a mid-range weight. The heavier and thicker the fabric, the more expensive it is. So we have selected recycle cotton fabric. Application: Starting our first bag project can feel like a huge task, an exciting adventure or complicated and could leave we unsure on where to start, which is probably why we are here! Let us help us with this simple guide that will outline each stage of the bag manufacturing process that leads to delivery of our bag. Recycle cotton has many advantages, such as its ability to control moisture, insulate, provide comfort and it is also hypoallergenic, weather-proof and is a durable fabric. Cotton is naturally absorbent and doesn't show perspiration like synthetics do and it helps keep you dry naturally. Insight: Every project starts with a sketch or mood board that includes bag inspiration and preferences. To make a bag we may have a bag we want to replicate and make our own? This started off as a sketch at some point. We can send us a rudimentary drawing of a bag that is annotated to explain what it is we are looking for and we can formalise that for us with a design visual that incorporates suggestions and alternatives if required. Other considerations at this stage include defining what the bag is for, what will its purpose be? Who will use it? This is the foundation of an idea that helps determine the best fabric for the bag or the best fastening to close the bag. Approach: Perhaps the most common way to plan out a recycle bag making project, the Waterfall method is a simple sequential approach. Each project phase must be completed before beginning the next one, leading to the end deliverable. These project plans can be easily replicated for future use.
[ 11598, 11194, 2131, 29, 11598, 36034, 34389, 35654, 30212, 39327, 19816, 33743, 33108, 18675, 35003, 41625, 38131, 25570, 50560, 23647, 27594, 29, 38645, 29206, 38131, 50709, 34389, 47736, 25372, 42010, 379, 16951, 31082, 34389, 48172, 28691, 25192, 30212, 47736, 50709, 143, 32816, 32732, 29, 30888, 39737, 379, 18333, 23743, 37667, 379, 29, 8979, 31487, 44393, 46994, 38982, 30212, 47927, 20467, 379, 8979, 19661, 51043, 20542, 16928, 5261, 379, 29, 3702, 50560, 44491, 29375, 43925, 48172, 25413, 33108, 37805, 20960, 379, 4187, 37898, 50560, 20234, 44450, 47736, 29375, 29, 43923, 33108, 46995, 29375, 20960, 379, 18305, 20234, 47736, 22881, 8979, 29393, 48172, 35884, 47736, 46995, 29, 29375, 20960, 2142, 8979, 19661, 29179, 20375, 21281, 379, 29, 4800, 2131, 29, 13013, 37344, 38772, 37281, 22881, 48172, 28432, 34434, 25115, 18675, 44320, 46995, 29375, 29, 20960, 30212, 47736, 41043, 50753, 42773, 19272, 40080, 48172, 47736, 25413, 379, 16951, 37135, 40763, 29, 22881, 33197, 2131, 29, 53882, 16503, 29, 53882, 13766, 41291, 29, 53882, 14337, 29, 53882, 6419, 29, 53882, 7896, 29, 53882, 9273, 29, 53882, 6616, 143, 23788, 29, 53882, 14759, 24891, 29, 15538, 2131, 29, 15538, 38131, 47736, 29375, 136, 26238, 45089, 19816, 41606, 50685, 37135, 26593, 20542, 47725, 48078, 21173, 47819, 29, 50685, 44609, 26571, 23099, 33108, 20960, 30212, 49717, 48172, 49728, 20542, 47736, 31334, 46253, 379, 6748, 31712, 47756, 38910, 29, 21313, 19816, 27432, 379, 5599, 20960, 46716, 20375, 47736, 38288, 33108, 47927, 39779, 20234, 21458, 379, 7464, 29, 23098, 50840, 21124, 26346, 22241, 41525, 38131, 47736, 20954, 19816, 38645, 22077, 379, 18238, 36641, 23110, 7504, 29, 38506, 24904, 30212, 18675, 39994, 143, 30507, 20954, 19816, 50560, 22391, 23110, 30525, 18675, 41850, 38131, 50655, 46030, 20542, 29, 1597, 38930, 19816, 31096, 49616, 48172, 1911, 38930, 22214, 38645, 22077, 36641, 38300, 35221, 34474, 48172, 18675, 36610, 143, 41850, 50649, 379, 16951, 29, 31813, 19816, 47874, 47736, 29375, 136, 47736, 37103, 29118, 34434, 34389, 379, 15931, 50560, 31705, 44393, 42318, 24904, 29, 29375, 379, 29, 3032, 2131, 29, 16168, 38645, 29894, 20954, 41145, 22391, 29662, 35385, 18675, 32530, 47345, 136, 19757, 28954, 19214, 38457, 24009, 19816, 29, 24914, 35168, 50560, 49555, 38255, 50735, 48172, 46021, 136, 50745, 34389, 40931, 50802, 50560, 20234, 31881, 105, 10592, 49717, 31843, 49717, 29, 50912, 47927, 44986, 31416, 47725, 50840, 38693, 27669, 45924, 38131, 47736, 20954, 36015, 40988, 47725, 35118, 29, 48172, 25992, 38131, 38645, 20954, 379, 29, 14365, 24904, 31672, 36019, 19211, 136, 46716, 20375, 34470, 18721, 48172, 29, 24642, 36996, 136, 33859, 136, 41347, 23748, 19816, 34434, 34389, 19626, 29, 32654, 136, 50584, 143, 41207, 19816, 34389, 18675, 27591, 29375, 379, 5599, 34389, 29, 37471, 18771, 19816, 27243, 37394, 44831, 39675, 35385, 29, 47162, 27214, 19816, 34434, 31857, 34732, 51273, 27535, 37471, 379, 29, 9448, 2131, 29, 7189, 41145, 46035, 50912, 18675, 45115, 38457, 37077, 21646, 47725, 33199, 20954, 33779, 19816, 40644, 379, 29, 17108, 35884, 18675, 20954, 50560, 36236, 31705, 18675, 20954, 50560, 50440, 48172, 42949, 19816, 35884, 38645, 38910, 2142, 17019, 46025, 38141, 20375, 18675, 29, 45115, 20542, 45494, 40163, 379, 29, 18238, 22391, 44448, 49717, 18675, 43763, 27435, 38131, 18675, 20954, 47725, 34389, 19878, 48172, 29171, 50709, 34434, 34389, 50560, 20234, 29, 35654, 30212, 19816, 50560, 22391, 30289, 47725, 30212, 49717, 50912, 18675, 26238, 50213, 47725, 33250, 46755, 29, 19816, 19642, 32816, 43046, 379, 29, 12709, 24393, 20542, 47927, 45924, 33197, 25876, 50709, 47736, 20954, 34389, 30212, 136, 50709, 50840, 34470, 41525, 21124, 2142, 29, 18349, 50840, 49728, 34434, 2142, 17019, 34389, 47736, 30368, 38131, 19757, 32732, 47725, 31857, 26345, 47736, 21345, 29375, 30212, 47736, 29, 20954, 38457, 47736, 21345, 29563, 48172, 23421, 47736, 20954, 379, 29, 3056, 2131, 13252, 47736, 37135, 23819, 50549, 48172, 39986, 38654, 18675, 42318, 20954, 35897, 41145, 136, 47736, 29, 18223, 36531, 34389, 18675, 44986, 44515, 20129, 379, 6748, 41145, 39737, 37344, 21124, 23986, 29, 21207, 21222, 47736, 37667, 38275, 136, 35117, 48172, 47736, 28263, 25982, 379, 16992, 41145, 40010, 22391, 21124, 27711, 29, 42950, 30212, 30702, 49728, 379, 29 ]
[ true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, false, false, true, false, true, true, true, false, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, false, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, true, false, false, false, true, false, false, true, true, false, false, true, false, false, true, false, false, true, false, false, true, false, false, true, false, false, false, false, true, true, false, false, false, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, false, false, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, false, false, false, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, false, false, false, true, true, true, true, false, true, true, true, true, true, false, false, true, false, true, false, true, true, true, true, true, true, false, false, false, true, false, false, true, true, true, true, true, false, true, true, false, false, true, true, true, false, true, true, true, false, false, true, true, true, true, true, true, true, true, false, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,456
VISUAL TOOL: INTERNAL AND EXTERNAL FOR INNOVATION ASSIGNMENT:REFLECTION IN DESIGN THINKING FOR INNOVATION Visualization Tool are tools which may in a form of paper pen or marker whiteboard materials, props, tables or diagrams, product miniature or mock-up or even physical actions for audience to clearly understand the speaker’s idea. This tool does not only apply to companies research and development department but applies to everyday life of anyone. Visualization starts in the very early age when we started to recognize and explain words and objects. For instance, when toddlers asked by mom to find and get this toy as describe there in her room’s toy box or even before bed time when mom reads story. As cognitive and social skills develop as one matures with the tools or medias around, visualization becomes more applicable in everyday life as one remember, analyze, imagine, solve problem or create solutions to communicating or transmitting ideas up to its realization. Due to these, this tool had become the very foundation of Design Thinking that brain storming and mind mapping would be impossible without this tool. It is always been a challenge when we communicate with people and they can't get what we meant. This differs from person to person , from a group of people to another. It is that they can't relate how we come up with such thought or imagination. I experience this when teaching Technical Drawing to different program of learners, or even in Logic class during my first year of teaching in university. Some learners find it difficult to understand diagrams the thought it implies. Because of these, descriptions needs detailed and aided with further materials and demos and sometimes requires interaction. Back then, me and my friend were challenged by a non-government children’s welfare advocate organization to design a product for abused young girls in a Department of Social Welfare and Development or DSWD center. At first, it was difficult for we cannot relate to these children’s emotions and experiences. What we did is that we visited them, we listened to their stories from their own personal testimonies, we have saw their reactions and everyday life in the shelter. We reflected and felt as if we are the ones suffering, we imagined their griefs and traumas, visualized their unconscious responses to these emotional dilemmas. Then What is and What ifs we applied, we brained stormed, discussed their stories, their needs. We visualize whether such design will remedy or answer their need. Visualization is from internal, observing existing phenomenon like the “What is” to the external, brained stormed ideas or the “What ifs” up to the process of sample making to its testing. If given another opportunity to handle this challenge, the tool of Story Telling might be a great potential to yield more innovation studies. The nature of the case, the abused little children is very touching. We only got to use the Visualization Tool back then because of our limited time to complete the project. If it was given much focus and an ample time, the Story Telling Tool would I think work well.
[ 17760, 16676, 2131, 9090, 2274, 6746, 7424, 9068, 29, 2345, 2131, 14091, 9053, 5830, 16642, 7424, 9068, 29, 18008, 17149, 20234, 48264, 50745, 36236, 33108, 18675, 30285, 38131, 39083, 39440, 38457, 36080, 29, 50770, 36181, 136, 41261, 136, 47202, 38457, 26486, 136, 41043, 36723, 38457, 29, 36928, 143, 49616, 38457, 28802, 39812, 18997, 30212, 20655, 48172, 23329, 49164, 29, 47736, 45637, 53806, 32732, 379, 17019, 48249, 27243, 37829, 38300, 20083, 48172, 23879, 43078, 29, 19816, 26394, 26114, 22214, 20080, 48172, 28829, 35330, 38131, 19977, 379, 29, 18008, 46035, 33108, 47736, 50038, 27684, 19357, 50730, 50560, 46025, 48172, 42195, 29, 19816, 29171, 51006, 19816, 38013, 379, 7788, 33804, 136, 50730, 48184, 20396, 22241, 29, 37010, 48172, 29838, 19816, 30966, 47927, 48370, 20375, 26210, 47819, 33108, 31873, 43678, 53806, 48370, 21822, 38457, 29, 28802, 21207, 21180, 48078, 50730, 37010, 41980, 46282, 379, 3168, 23562, 19816, 45366, 29, 45145, 26383, 20375, 38275, 36219, 50912, 47736, 48264, 38457, 36311, 20290, 136, 29, 50228, 21175, 37103, 20062, 33108, 28829, 35330, 20375, 38275, 29, 42793, 136, 19793, 136, 32888, 136, 45480, 40942, 38457, 25110, 45471, 48172, 29, 23846, 38457, 48535, 32749, 49616, 48172, 34470, 42014, 379, 6572, 48172, 47848, 136, 29, 47927, 48249, 31487, 21174, 47736, 50038, 30368, 38131, 6191, 17010, 47725, 21849, 29, 46278, 19816, 36689, 36034, 51125, 21124, 33059, 50933, 47927, 48249, 379, 29, 9685, 34389, 19657, 21197, 18675, 22869, 50730, 50560, 23842, 50912, 39478, 19816, 29, 47860, 22267, 37394, 30966, 50709, 50560, 36270, 379, 17019, 26591, 30525, 39620, 48172, 39620, 136, 30525, 29, 18675, 31358, 38131, 39478, 48172, 19905, 379, 9685, 34389, 47725, 47860, 22267, 37394, 42672, 32234, 50560, 23735, 29, 49616, 50912, 46716, 47956, 38457, 32883, 379, 8979, 29125, 47927, 50730, 47403, 29, 16830, 6527, 48172, 26571, 41114, 38131, 35150, 136, 38457, 28802, 33108, 10749, 29, 23276, 27594, 37366, 29894, 51241, 38131, 47403, 33108, 49371, 379, 15982, 35150, 29838, 34434, 29, 26593, 48172, 49164, 26486, 47736, 47956, 34434, 33024, 379, 3685, 38131, 29, 47848, 136, 26216, 37546, 26313, 19816, 19442, 50912, 30676, 36181, 29, 19816, 26051, 19816, 45510, 43055, 33953, 379, 29, 3552, 47797, 136, 36247, 19816, 37366, 30503, 50685, 22877, 22241, 18675, 37759, 143, 31136, 29, 23069, 53806, 50666, 19252, 38527, 48172, 26238, 18675, 41043, 30212, 29, 18791, 51275, 31008, 33108, 18675, 6151, 38131, 15937, 18276, 19816, 29, 6239, 38457, 5919, 22781, 379, 3248, 29894, 136, 34434, 50483, 26593, 30212, 50560, 22391, 37829, 29, 42672, 48172, 47848, 23069, 53806, 28104, 19816, 29132, 379, 18305, 50560, 26531, 34389, 29, 47725, 50560, 50202, 47766, 136, 50560, 35475, 48172, 47756, 46269, 30525, 47756, 38910, 39631, 29, 47685, 136, 50560, 31705, 44016, 47756, 41948, 19816, 28829, 35330, 33108, 47736, 44722, 379, 29, 18238, 42453, 19816, 29680, 20375, 32816, 50560, 20234, 47736, 38288, 46733, 136, 50560, 32889, 47756, 29, 31310, 19816, 48569, 136, 50238, 47756, 49062, 43210, 48172, 47848, 29, 28097, 26661, 379, 16969, 18305, 34389, 19816, 18305, 32820, 50560, 20076, 136, 50560, 21850, 29, 46277, 136, 26887, 47756, 46269, 136, 47756, 37546, 379, 18238, 50237, 50743, 46716, 29, 26238, 50840, 42791, 38457, 19911, 47756, 37530, 379, 29, 18008, 34389, 30525, 34049, 136, 38047, 29041, 39748, 35385, 47736, 29, 53810, 18305, 34389, 53811, 48172, 47736, 29271, 136, 21850, 46277, 32749, 38457, 47736, 53810, 18305, 32820, 53811, 49616, 48172, 29, 47736, 40988, 38131, 43923, 35897, 48172, 34470, 47687, 379, 9194, 31016, 19905, 38397, 29, 48172, 31558, 47927, 22869, 136, 47736, 48249, 38131, 16260, 16880, 36641, 21124, 18675, 31269, 29, 40442, 48172, 51260, 37103, 33664, 46489, 379, 16951, 37473, 38131, 47736, 22605, 136, 47736, 29, 18791, 35513, 23069, 34389, 50038, 48328, 379, 18238, 38300, 31124, 48172, 49728, 47736, 29, 18008, 17149, 20893, 47797, 21173, 38131, 38645, 35416, 48078, 48172, 23985, 29, 47736, 41145, 379, 9194, 34434, 50483, 31016, 37235, 30126, 19816, 19757, 19741, 48078, 136, 47736, 16260, 29, 16880, 17149, 51125, 8979, 47890, 51013, 50667, 379, 29 ]
[ true, false, true, true, true, true, true, false, false, false, false, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, false, true, true, true, false, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, false, false, true, false, true, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, false, true, true, false, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, true, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, false, false, false, true, false, true, false, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, false, false, true, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, true, true, true, true, true, false, true, true, false, false, false, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, false, false, false, true, false, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, false, true, true, false, true, true, true, true, true, true, false, false, false, true, true, true, false, true, true, true, false, true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, true, true, false, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, false, true, true, false, false, false, true, true, true, false, true, true, false, true, true, true, true, false, false, true, true, true, true, true, true, false, false, false, true, true, true, false, true, true, true, true, true, false, false, false, true, false, true, true, true, false, true, true, true, true, true, true, false, true, false, true, true, false, false, true, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, false, true, true, true, true, true, false, true, false, false, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,459
Challenge: Describe your challenge, including all relevant information. I am a member of a Customer Journey team in Digital transformation department. Our challenge is to improve customer journeys and processes by analysing the actual reality with a data driven approach and doing benchmark on customer experiences from our competitors. We work in project teams and our outputs are concept and design for new product or services, we realize theese output working with different stakeholders (from both Business and IT departiment), trying to understand all the different point of view and facilitating a collaborative job. Selection: In your own words, briefly describe the tool you selected (e.g., what it is and why you selected it for your challenge -- including any appropriate video lecture references). Our team usually produce a long list of textual requirement used to describe how will act a new product or service, but we decided to experiemnt something different and we selected a visualization tool in order to construct a common view among all the stakeholder of a new customer interface. We used Mockflow wireframe pro tool to create useful wireframe, you can find it here: https://mockflow.com/apps/wireframepro/ Application: Describe how you applied the tool you selected to your challenge (e.g., what you did and how the tool was applied effectively or ineffectively). We wrote about 70 requirements describing a new complex customer experience to create a personal login user to access our internet portal. This requirement were the output of a lot of interview and brainstorming with all the stakeholder from Business, security e legal departement, We thought that all the people involved had a clear vision of the new experince. When we explained the requirements to the IT departement we noticed some difficulty, they couldn't catch the right experince and we had to affort a lot of misunderstanding and we risked to implement a bad solution. We decided to represent our requirements in another form: we did a visual representation of all the web form a user had to interact with in order to create his login user for every type of customer and every process involved, we did this with the wireframe tool. Insight: Describe the insight you gained from applying the tool you selected to your challenge (e.g., how an insight affected your thinking about the challenge and about design thinking more broadly). By using wireframe (mock-up) we created a very common view, it has been easier to explain what we wanted to do and the IT deparment really understood the goal to achieve and proposed some meaningful solution. We showed our visual representation alto to the business stakeholder and we discovered some gap between what they wanted and what was the experience we designed, so, thanks to the visualization tool, we could adjust some experience. Approach: Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s) why. Next time we will design a visual representation every time we finish a brainstorming, we want to be sure that people involved has a clear view of the output and we can explain our requirement in a more efficient way
[ 4800, 2131, 6182, 51280, 22869, 136, 33201, 19547, 42720, 33508, 379, 8979, 19661, 18675, 36384, 38131, 18675, 5769, 9938, 47407, 33108, 6319, 48492, 26114, 379, 12716, 22869, 34389, 30, 48172, 33082, 25413, 34619, 19816, 40997, 22241, 19780, 47736, 19033, 42010, 30, 50912, 18675, 25570, 27489, 30, 20129, 19816, 27252, 21292, 38255, 25413, 29132, 30525, 38645, 23954, 379, 18238, 51013, 33108, 41145, 30, 47422, 19816, 38645, 38714, 20234, 24120, 19816, 26238, 30212, 37641, 41043, 38457, 44560, 136, 50560, 42016, 47750, 38712, 30, 51043, 50912, 26571, 45960, 122, 30525, 21781, 4179, 19816, 9136, 26109, 125, 136, 48773, 48172, 49164, 30, 19547, 47736, 26571, 40163, 38131, 50111, 19816, 29410, 18675, 23613, 34563, 379, 29, 15538, 2131, 9285, 51280, 38910, 51006, 136, 21962, 26210, 47736, 48249, 51273, 44393, 122, 27645, 136, 50709, 34434, 34389, 19816, 50802, 30, 51273, 44393, 34434, 30212, 51280, 22869, 144, 33201, 19973, 20154, 50094, 35178, 42423, 125, 379, 29, 12716, 47407, 49775, 41036, 18675, 35635, 35471, 38131, 30, 47701, 43048, 49733, 48172, 26210, 32234, 50840, 18989, 18675, 37641, 30, 41043, 38457, 44549, 136, 22214, 50560, 25713, 48172, 29123, 45506, 26571, 19816, 50560, 44393, 18675, 30, 50228, 48249, 33108, 38484, 48172, 24463, 18675, 23819, 50111, 19729, 19547, 47736, 45957, 38131, 18675, 37641, 25413, 30, 34008, 379, 18238, 49733, 11699, 50889, 40920, 48249, 48172, 25110, 49736, 50889, 136, 51273, 22391, 29838, 34434, 31881, 2131, 30, 32368, 29, 3032, 2131, 6182, 32234, 51273, 20076, 47736, 48249, 51273, 44393, 48172, 51280, 22869, 122, 27645, 136, 50709, 51273, 30, 26531, 19816, 32234, 47736, 48249, 50483, 20076, 27851, 38457, 33406, 125, 379, 18238, 51184, 18744, 1927, 43051, 26213, 18675, 37641, 23996, 25413, 29125, 48172, 25110, 18675, 30, 39631, 35612, 49741, 48172, 18841, 38645, 34067, 40313, 379, 17019, 43048, 50685, 47736, 38712, 38131, 18675, 35689, 38131, 30, 34131, 19816, 21857, 50912, 19547, 47736, 45957, 30525, 4179, 136, 44327, 27638, 35197, 26108, 136, 30, 18238, 47956, 47725, 19547, 47736, 39478, 34319, 31487, 18675, 23321, 50191, 38131, 47736, 37641, 29151, 379, 18325, 50560, 29175, 30, 47736, 43051, 48172, 47736, 9136, 26108, 50560, 37859, 45494, 26599, 136, 47860, 24914, 37394, 22666, 47736, 43539, 30, 29151, 19816, 50560, 31487, 48172, 19319, 18675, 35689, 38131, 36868, 19816, 50560, 43575, 48172, 33001, 18675, 20946, 45464, 379, 18238, 25713, 48172, 42980, 38645, 43051, 33108, 19905, 30285, 2131, 50560, 26531, 18675, 50213, 42986, 38131, 19547, 47736, 30, 50589, 30285, 18675, 49741, 31487, 48172, 33949, 50912, 33108, 38484, 48172, 25110, 32001, 35612, 49741, 30212, 28827, 48885, 38131, 25413, 19816, 30, 28827, 40988, 34319, 136, 50560, 26531, 47927, 50912, 47736, 50889, 48249, 379, 29, 9448, 2131, 6182, 47736, 33738, 51273, 30733, 30525, 20085, 47736, 48249, 51273, 44393, 48172, 51280, 22869, 30, 122, 27645, 136, 32234, 19757, 33738, 19284, 51280, 47899, 18744, 47736, 22869, 19816, 18744, 26238, 47899, 30, 37103, 22007, 125, 379, 4197, 49766, 50889, 122, 36928, 143, 49616, 125, 50560, 25112, 18675, 50038, 23819, 50111, 136, 34434, 31672, 21197, 27709, 48172, 29171, 50709, 30, 50560, 50441, 48172, 27214, 19816, 47736, 9136, 26103, 42023, 49179, 47736, 31082, 48172, 18938, 19816, 41241, 45494, 30, 36261, 45464, 379, 18238, 44838, 38645, 50213, 42986, 19645, 48172, 47736, 22188, 45957, 19816, 50560, 26858, 45494, 30779, 30, 21370, 50709, 47860, 50441, 19816, 50709, 50483, 47736, 29125, 50560, 26249, 136, 45345, 136, 47722, 48172, 47736, 50228, 30, 48249, 136, 50560, 24914, 19135, 45494, 29125, 379, 29, 3056, 2131, 6182, 50709, 51273, 36641, 27214, 26584, 37667, 48078, 144, 20085, 47736, 43922, 48249, 51273, 30, 44393, 38457, 18675, 26571, 38275, 144, 19816, 47736, 42059, 125, 50802, 379, 12225, 48078, 50560, 50840, 26238, 18675, 50213, 42986, 28827, 48078, 50560, 29860, 18675, 21857, 136, 50560, 50440, 48172, 30, 21124, 46908, 47725, 39478, 34319, 31672, 18675, 23321, 50111, 38131, 47736, 38712, 19816, 50560, 22391, 29171, 38645, 43048, 33108, 18675, 30, 37103, 27866, 50549, 29 ]
[ false, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, false, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, false, false, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, false, false, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,460
Learning Launch Challenge Telecommunication is split into two primary segments. Mobile Network Operators (MNO), who serves retail customers like Vodafone, MTN, Bharti et.al. Carriers who act as wholesalers, interconnecting MNOs and Enterprises, aggregating traffic and carrying data/voice/messages from originator to the terminating network - both domestically and internationally – eg. BICS, Tata Communications et.al. I lead the Strategy for Wholesale Voice and Messages Business for World’s Largest Carrier. Challenge is related to messaging business for Enterprises. What we currently do for Enterprise? Say Citi Bank is connected to our messaging exchange. A customer withdraws money from ATM. Citi system application generates a message on our messaging exchange, we carry it to the customers mobile network (say BT) and the customer receives transaction SMS on his mobile. We charge Citi for the SMS and pay BT to terminate it. Challenge - we were only doing international carriage. Say Citi application is based in UK, we will only take messages for Rest of the World and not within UK. For domestic message, you need different licenses. As a result, 90% of market goes unaddressed, majority messages are generated domestically. Project scope was deciding whether to address domestic messaging space? If yes, in which countries? Buy in was required from cross functional team included Product, BU Finance, Market Manager, Sales, and Engineering. Consensual decision leading toward the Business Case Trap, focusing on selected countries data based on assumptions. Selection We decided to start with Brain Storming tool. Asked “What If” license is not required to address domestic segment. Started looking at how we do business in domestic voice, similar business to messaging. Business Concept emerged as “to partner with MNO” to deliver domestic message for margin share. Win-win solution - MNO’s license and our Messaging Exchange Platform Capabilities, incremental margin for both parties. We were ready to try the learning launch tool - quickly test the idea and prototype for expansion. Application We started having brainstorming session to identify the right RFP to go after. Lead surfaced for messaging requirements for largest car manufacturer in the country. They wanted messaging to connect with their distributers and customers – updating them on the inventory, new launches, campaigns etc. We chose a small MNO to partner for the RFP. The MNO had almost shut down operations but had the licenses and interconnects with pan-country mobile operators. We mapped the customer requirement, proposed them end to end networking solution in addition to Mobile Messaging Platform. It took us time to revise the agreements and tune in systems to integrate partner network. Ultimately, we were able to win the RFP and deliver the service. Insight By applying Design Thinking tools, we started with questioning the assumptions that getting the license is the only way to service the segment. By collaborating with different verticals, we were able get ideas. By partnering we could meet what the customer wanted, and the economies could sustain it. Through Learning launch tool, we could test the idea and build prototype solution, enabling us to bid for all future Domestic Message RFPs. incorporation of insight is particularly important at this stage, as launches come before a full rollout in the design thinking timeline.
[ 10522, 10458, 29, 4800, 33, 16859, 34389, 45783, 34159, 48876, 40853, 44369, 379, 11691, 12200, 12619, 122, 10978, 125, 136, 50783, 44548, 30, 43285, 25418, 35385, 18048, 136, 11020, 136, 3803, 28716, 379, 4649, 50783, 18989, 20375, 50793, 136, 33980, 10979, 30, 19816, 7039, 136, 19382, 48424, 19816, 22576, 25570, 537, 50304, 537, 36489, 30525, 38569, 48172, 47736, 47638, 30, 37614, 143, 21781, 27267, 19816, 34063, 53794, 27885, 379, 3463, 136, 16804, 5245, 28716, 379, 30, 8979, 35109, 47736, 16295, 30212, 18351, 18051, 19816, 11506, 4179, 30212, 18458, 53806, 10427, 4647, 379, 30, 4800, 34389, 42673, 48172, 36491, 22188, 30212, 7039, 379, 18305, 50560, 25373, 27214, 30212, 7038, 2142, 15369, 5009, 30, 3608, 34389, 24326, 48172, 38645, 36491, 28943, 379, 2145, 25413, 50921, 37028, 30525, 2353, 379, 5009, 47167, 30, 20069, 30886, 18675, 36487, 38255, 38645, 36491, 28943, 136, 50560, 22575, 34434, 48172, 47736, 25418, 36910, 37614, 30, 122, 44018, 3527, 125, 19816, 47736, 25413, 42135, 48468, 15089, 38255, 32001, 36910, 379, 18238, 22956, 5009, 30212, 47736, 15089, 19816, 39348, 3527, 30, 48172, 47636, 34434, 379, 33, 4800, 143, 50560, 50685, 38300, 27252, 34058, 22568, 379, 15369, 5009, 20069, 34389, 21077, 33108, 17435, 136, 50560, 50840, 38300, 47257, 30, 36489, 30212, 14639, 38131, 47736, 18458, 19816, 37829, 50927, 17435, 379, 7788, 27266, 36487, 136, 51273, 37530, 26571, 35317, 379, 3168, 30, 18675, 43267, 136, 2075, 111, 38131, 36082, 31094, 48968, 136, 35880, 36489, 20234, 30885, 27267, 379, 39, 13801, 44165, 50483, 25718, 50743, 48172, 19097, 27266, 36491, 45595, 2142, 9194, 51256, 136, 33108, 50745, 24966, 2142, 33, 4190, 33108, 50483, 43046, 30525, 25227, 30621, 47407, 33198, 13766, 136, 3533, 7661, 136, 11250, 11140, 136, 15260, 136, 30, 19816, 7006, 379, 5410, 25723, 35117, 48356, 47736, 4179, 4666, 17272, 136, 30131, 38255, 44393, 30, 24966, 25570, 21077, 38255, 20509, 379, 37, 15538, 33, 18238, 25713, 48172, 46021, 50912, 4026, 16257, 48249, 379, 3191, 53810, 18305, 9194, 53811, 35313, 34389, 37829, 43046, 48172, 19097, 27266, 30, 44362, 379, 16165, 35654, 20542, 32234, 50560, 27214, 22188, 33108, 27266, 50304, 136, 44976, 22188, 48172, 36491, 379, 4179, 30, 5340, 28071, 20375, 53810, 48172, 39224, 50912, 10978, 53811, 48172, 25980, 27266, 36487, 30212, 36062, 44664, 379, 18379, 143, 50851, 30, 45464, 143, 10978, 53806, 35313, 19816, 38645, 11507, 7227, 13447, 4570, 136, 33269, 36062, 30212, 21781, 30, 39219, 379, 33, 18238, 50685, 41981, 48172, 48769, 47736, 35152, 35047, 48249, 143, 41701, 47671, 47736, 32732, 19816, 41316, 30212, 29064, 379, 37, 3032, 33, 18238, 46025, 31712, 21857, 44576, 48172, 32788, 47736, 43539, 14124, 48172, 31079, 19330, 379, 10499, 46915, 30212, 36491, 30, 43051, 30212, 35008, 22504, 36012, 33108, 47736, 24967, 379, 16997, 50441, 36491, 48172, 24324, 50912, 47756, 30, 27121, 19816, 25418, 53794, 49630, 47766, 38255, 47736, 34255, 136, 37641, 35055, 136, 22374, 28719, 379, 30, 18238, 23128, 18675, 45258, 10978, 48172, 39224, 30212, 47736, 14124, 379, 16951, 10978, 31487, 19602, 44872, 27356, 38366, 22214, 31487, 47736, 30, 35317, 19816, 33984, 50912, 39048, 143, 24967, 36910, 38369, 379, 30, 18238, 36029, 47736, 25413, 43048, 136, 41241, 47766, 28263, 48172, 28263, 37616, 45464, 33108, 19088, 48172, 30, 11691, 11507, 13447, 379, 30, 9685, 48246, 49717, 48078, 48172, 43422, 47736, 19414, 19816, 48805, 33108, 47182, 48172, 33893, 39224, 37614, 379, 17527, 136, 50560, 30, 50685, 18724, 48172, 50851, 47736, 14124, 19816, 25980, 47736, 44549, 379, 37, 9448, 33, 4197, 20085, 6191, 17010, 48264, 136, 50560, 46025, 50912, 41675, 47736, 20509, 47725, 30977, 47736, 35313, 34389, 30, 47736, 38300, 50549, 48172, 44549, 47736, 44362, 379, 4197, 23609, 50912, 26571, 50034, 136, 50560, 50685, 18724, 30966, 32749, 379, 4197, 30, 39226, 50560, 24914, 36355, 50709, 47736, 25413, 50441, 136, 19816, 47736, 27767, 24914, 46993, 34434, 379, 33, 17040, 33, 10522, 35047, 48249, 136, 50560, 24914, 47671, 47736, 32732, 19816, 22093, 41316, 45464, 136, 28205, 49717, 48172, 21400, 30212, 30, 19547, 30702, 6477, 11505, 14126, 379, 29, 33252, 38131, 33738, 34389, 39217, 33040, 20542, 47927, 45924, 136, 20375, 35055, 23735, 21207, 18675, 30600, 43661, 33108, 47736, 30, 26238, 47899, 48096, 379, 29 ]
[ true, false, false, true, false, true, true, true, true, true, true, false, true, true, true, true, false, false, false, true, true, true, false, true, true, true, false, true, false, true, true, false, true, true, true, true, true, false, true, true, true, false, true, false, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, true, true, false, true, false, true, false, true, true, true, true, false, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, false, true, false, true, false, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, false, true, true, false, true, false, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, false, true, false, false, true, false, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, false, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, false, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, true, false, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,468
Reflection – Mind Mapping Tool Challenge I work in an IT reseller company, representing the biggest global software and hardware vendors in the local market. Part of my role is to identify business opportunities and develop solutions where the intellectual property of the company could be the main element in a recipe of products and services to satisfy the customer needs. The intellectual property is relevant because it can generate better gross margin than usual resell transactions. Now a Days, during the covid-19 lockdown my team has a challenge to adapt quick solutions to fix the new needs of our B2B customers. Usually my company works with traditional decisions process which get priority to the low risk choices. But now we cannot work with that methodology because it is too slow to catch the actual market opportunity. The IT solutions make possible business to continue operate in the lockdown conditions and if we do not bring affordable and quick solutions other competitors will do it. Selection & Application In these conditions we stop and reflect about how we can be as quick as possible. Design thinking and agile methodologies are the answer. First, we must listen carefully our customers, we have to find the new needs, we can’t guess their pain, we have to feel it and make empathy with them. Then we start a marathon race with direct interviews with C-Levels specially with CIO’s. We make more that seventy talks with a specific libretto, three questions to map the challenges of their business and to organize the priorities. Also, we share ideas from other CIO that could make sense for their business, in that way that conversation bring value and position our company as a partner that they actually need. I have found in this design thinking course many tools useful for these crisis period, but one of the best instruments is to get empathy putting the customers problems in the center, rather than our company solutions. I have heard that many, many times, in administration, marketing or sales courses. But it is difficult to maintain that orientation, because always the selling team mindset want the shortest way to the success. When we have reached the first twelve interviews, we start to create a mind map with the collected information. Bring all the information and share with coworkers in the company was a new challenge because the lockdown. But Map Mapping become a good chance to improve our collaboration skills; we use backboard applications during telepresence meetings and share ideas between the team to identify the opportunity gaps in the new market. That was amazing to find the often coincidence in the pain areas. Of course, was evident the challenge to send people to work full from home represents for all of the companies. But we found many other opportunities for new solutions in the new normal. The mind map was enriched every day as more interviews we made. In parallel, the product and engineering teams started to generate new solution ideas based in the connections between the issues mapped in the tool. In that way, during the third week of interviews, we involve the proposal solutions in the conversations with customers, that was a way to test the ideas, some customer advance to make some pilots with some of our solutions, others plan to make that in next months. The mind mapping was a useful tool to integrate the ideas between different teams with the same target, quickly find IT solutions for our B2B market. Insight & Approach This period represents many challenges for the entire society. Specially companies that make solutions aimed at increasing the productivity of other companies must change the methodology, mindset, speed, and past structured ideas. Speed is survival, speed is to adapt to new conditions, speed is the way to take advantage of the crisis and the way to increase the footprint in the market when many other companies are afraid about their future. We have learned that in crisis the companies must be close to their customers, and the mind mapping help us to quickly identify some solutions that can become to improve the reaction of our customers in their markets. The speed to propose, the freedom to create diverse solutions, to prototype, test it and launch, made us different in the market. We get the trustworthy of CIO’s of the more important companies in the market, that a great opportunity to grow next months. We have only two months after lockdown rules in my country but now we are increasing revenue and we see a good panorama for the rest of the year. The customer empathy and the learning mindset will be key factors and tools like mind mapping, visualization and learning launch are now in our toolbox to bring more value to our customers.
[ 14406, 53794, 11598, 11194, 17149, 29, 4800, 29, 8979, 51013, 33108, 19757, 9136, 43089, 23883, 136, 42994, 47736, 21415, 31047, 45411, 19816, 31636, 49960, 33108, 30, 47736, 35561, 36082, 379, 13110, 38131, 37366, 43648, 34389, 48172, 32788, 22188, 38395, 19816, 26383, 45471, 50735, 30, 47736, 33908, 41226, 38131, 47736, 23883, 24914, 21124, 47736, 35856, 27969, 33108, 18675, 42162, 38131, 41064, 19816, 30, 44560, 48172, 43989, 47736, 25413, 37546, 379, 16951, 33908, 41226, 34389, 42720, 21173, 34434, 22391, 30884, 30, 21361, 31342, 36062, 47714, 49774, 43088, 48470, 379, 29, 12338, 18675, 6018, 136, 27594, 47736, 25037, 35584, 37366, 47407, 31672, 18675, 22869, 48172, 19059, 41695, 45471, 48172, 29925, 30, 47736, 37641, 37546, 38131, 38645, 3399, 25418, 379, 17697, 37366, 23883, 51057, 50912, 48418, 25727, 40988, 30, 50745, 30966, 40896, 48172, 47736, 35712, 43573, 23099, 379, 4187, 37898, 50560, 22391, 37829, 51013, 50912, 47725, 36540, 21173, 30, 34434, 34389, 48243, 45241, 48172, 22666, 47736, 19033, 36082, 38397, 379, 16951, 9136, 45471, 35884, 40389, 22188, 48172, 30, 24588, 38356, 33108, 47736, 35584, 24198, 19816, 32816, 50560, 27214, 37829, 21979, 19314, 19816, 41695, 45471, 30, 38622, 23954, 50840, 27214, 34434, 379, 29, 15538, 112, 3032, 29, 9285, 47848, 24198, 50560, 46241, 19816, 42451, 18744, 32234, 50560, 22391, 21124, 20375, 41695, 20375, 40389, 379, 6191, 47899, 30, 19816, 19393, 36539, 20234, 47736, 19911, 379, 7694, 136, 50560, 37344, 35474, 22535, 38645, 25418, 136, 50560, 31705, 48172, 30, 29838, 47736, 37641, 37546, 136, 50560, 22267, 37974, 31405, 47756, 39008, 136, 50560, 31705, 48172, 29662, 34434, 19816, 35884, 28127, 50912, 47766, 379, 16969, 30, 50560, 46021, 18675, 36054, 41747, 50912, 26711, 34141, 50912, 4205, 143, 10603, 45664, 50912, 4312, 53806, 379, 18238, 35884, 37103, 30, 47725, 44608, 47282, 50912, 18675, 45670, 35309, 136, 47983, 41678, 48172, 36021, 47736, 22881, 38131, 47756, 22188, 30, 19816, 48172, 38536, 47736, 40885, 379, 2807, 136, 50560, 44664, 32749, 30525, 38622, 4312, 47725, 24914, 35884, 44463, 30212, 47756, 30, 22188, 136, 33108, 47725, 50549, 47725, 24678, 21979, 49868, 19816, 40357, 38645, 23883, 20375, 18675, 39224, 47725, 47860, 30, 19038, 37530, 379, 29, 8979, 31705, 30367, 33108, 47927, 26238, 47899, 24986, 36019, 48264, 49736, 30212, 47848, 25187, 39558, 136, 22214, 38275, 38131, 47736, 30, 21345, 33854, 34389, 48172, 30966, 28127, 41559, 47736, 25418, 40958, 33108, 47736, 22781, 136, 41893, 47714, 38645, 30, 23883, 45471, 379, 8979, 31705, 31776, 47725, 36019, 136, 36019, 48105, 136, 33108, 19148, 136, 36093, 38457, 43891, 30, 24996, 379, 4187, 34434, 34389, 26593, 48172, 35862, 47725, 38552, 136, 21173, 19657, 47736, 44423, 47407, 36706, 50440, 30, 47736, 44808, 50549, 48172, 47736, 46695, 379, 18325, 50560, 31705, 41937, 47736, 29894, 48861, 34141, 136, 50560, 46021, 48172, 30, 25110, 18675, 36689, 36021, 50912, 47736, 23647, 33508, 379, 4085, 19547, 47736, 33508, 19816, 44664, 50912, 30, 25042, 33108, 47736, 23883, 50483, 18675, 37641, 22869, 21173, 47736, 35584, 379, 4187, 11185, 11194, 21174, 30, 18675, 31108, 22898, 48172, 33082, 38645, 23610, 45145, 2136, 50560, 49728, 20895, 20072, 27594, 30, 47537, 36361, 19816, 44664, 32749, 21370, 47736, 47407, 48172, 32788, 47736, 38397, 30782, 33108, 47736, 30, 37641, 36082, 379, 29, 16946, 50483, 19679, 48172, 29838, 47736, 38198, 23585, 33108, 47736, 39008, 20239, 379, 12524, 24986, 136, 50483, 28848, 47736, 30, 22869, 48172, 44448, 39478, 48172, 51013, 30600, 30525, 32072, 42998, 30212, 19547, 38131, 47736, 23879, 379, 4187, 50560, 30367, 30, 36019, 38622, 38395, 30212, 37641, 45471, 33108, 47736, 37641, 37805, 379, 16951, 36689, 36021, 50483, 28410, 28827, 30, 25606, 20375, 37103, 34141, 50560, 35814, 379, 9285, 39119, 136, 47736, 41043, 19816, 28349, 47422, 46025, 48172, 30884, 30, 37641, 45464, 32749, 21077, 33108, 47736, 24331, 21370, 47736, 34424, 36029, 33108, 47736, 48249, 379, 9285, 47725, 50549, 136, 29, 27594, 47736, 47918, 50624, 38131, 34141, 136, 50560, 34317, 47736, 41238, 45471, 33108, 47736, 24683, 50912, 30, 25418, 136, 47725, 50483, 18675, 50549, 48172, 47671, 47736, 32749, 136, 45494, 25413, 19202, 48172, 35884, 45494, 39897, 50912, 45494, 30, 38131, 38645, 45471, 136, 38623, 39986, 48172, 35884, 47725, 33108, 37667, 37069, 379, 16951, 36689, 36034, 50483, 18675, 49736, 48249, 48172, 30, 33893, 47736, 32749, 21370, 26571, 47422, 50912, 47736, 43922, 47330, 136, 41701, 29838, 9136, 45471, 30212, 38645, 30, 3399, 36082, 379, 29, 9448, 112, 3056, 29, 17019, 39558, 42998, 36019, 22881, 30212, 47736, 28472, 45383, 379, 16051, 23879, 47725, 35884, 30, 45471, 19452, 20542, 33263, 47736, 41058, 38131, 38622, 23879, 37344, 22903, 47736, 36540, 136, 30, 36706, 136, 45715, 136, 19816, 39266, 46460, 32749, 379, 16067, 34389, 46965, 136, 45715, 34389, 48172, 19059, 48172, 37641, 24198, 136, 30, 45715, 34389, 47736, 50549, 48172, 47257, 19208, 38131, 47736, 25187, 19816, 47736, 50549, 48172, 33259, 47736, 30208, 33108, 47736, 36082, 30, 50730, 36019, 38622, 23879, 20234, 19324, 18744, 47756, 30702, 379, 18238, 31705, 35147, 47725, 33108, 25187, 47736, 30, 23879, 37344, 21124, 23421, 48172, 47756, 25418, 136, 19816, 47736, 36689, 36034, 31843, 49717, 48172, 41701, 32788, 45494, 30, 45471, 47725, 22391, 21174, 48172, 33082, 47736, 41946, 38131, 38645, 25418, 33108, 47756, 36099, 379, 29, 16951, 45715, 48172, 41240, 136, 47736, 30449, 48172, 25110, 27159, 45471, 136, 48172, 41316, 136, 47671, 34434, 19816, 35047, 136, 30, 35814, 49717, 26571, 33108, 47736, 36082, 379, 18238, 30966, 47736, 48761, 38131, 4312, 53806, 38131, 47736, 37103, 33040, 23879, 30, 33108, 47736, 36082, 136, 47725, 18675, 31269, 38397, 48172, 31372, 37667, 37069, 379, 18238, 31705, 38300, 48876, 37069, 19330, 30, 35584, 43778, 33108, 37366, 24967, 22214, 37898, 50560, 20234, 33263, 43399, 19816, 50560, 44335, 18675, 31108, 39071, 30212, 30, 47736, 43223, 38131, 47736, 51241, 379, 16951, 25413, 28127, 19816, 47736, 35152, 36706, 50840, 21124, 34752, 29430, 19816, 48264, 30, 35385, 36689, 36034, 136, 50228, 19816, 35152, 35047, 20234, 37898, 33108, 38645, 48257, 48172, 21979, 37103, 49868, 48172, 30, 38645, 25418, 379, 29 ]
[ true, true, true, true, false, false, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, false, true, false, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, false, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, false, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, false, true, true, false, true, true, false, true, true, true, true, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, false, false, true, true, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, false, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,469
Reflection: Mind Mapping Tool Describe your challenge. A few years ago, I was managing one of the largest frozen prepared meals brands in the United States. Our media spend was in the double digits, but sales were softening, and appealing to new consumers was nearly impossible. Several forces were colliding all at once, driving this downward trend. Consumers were growing distrustful of large companies, and the definition of "healthy eating" was rapidly changing; frozen was out, fresh /"homemade" was in, lengthy ingredient statements were out, short and simple was in, and so on. As millennials grew up and the food network became their entertainment, meal expectations rose! For a few years, the team believed that we didn't need to appeal to everyone and that our target market (boomers) was satisfied. What the team failed to realize was the "health" revolution was not a characteristic of a younger segment, but a massive trend impacting all consumer segments at different rates. Based on this fact and the lack of growth, the organization agreed to move forward on a project that would guide the evolution of the brand positioning. Evolving a brand positioning has impacts on both marketing and product strategies, and it was critical to secure senior enrollment in the project and throughout the process. Describe the tool you selected. I choose to focus on Mind Mapping because it is a tool that serves as the foundation of the What if phase of design thinking. It is also my most favorite part of design thinking because I get to play detective with my teams. "Mind Mapping is looking for patterns and insights in the large quantity of data you collected during the exploration of What is." Mind mapping bridges the What is and the What if stages by developing clear design criteria statements that align with the problem or opportunity defined in What is. Because we are not yet in concept development, it is critical to ask, if anything were possible, what criteria would the new design meet. This keeps the team focused on the problem without constraints. Describe how you applied the tool you selected to your challenge. First and foremost, we created a large cross-functional team made up of many different functions, including marketing, research, finance, sales, operations, purchasing, food scientists, R&D, and more. We divided the teams into top, medium, and low participants. The top participants were group leaders, and most of their time was dedicated to the project. The medium participants were on the team and met weekly with the group leaders. The low participants were the broader group and served to help secure data, insights, and provide critiques. Before the mind mapping, we organized and analyzed data into four key themes: market trends, consumer insights, competitive landscape, company orthodoxies. These four themes allowed the group to form into four teams made up of top/medium/low participants. Each team (i.e., the market trends team, the consumer insights team, the competitive landscape team, and the company orthodoxy team) had to provide the data or insight on a ppt slide, a post-it, a picture, etc. to be hung in a war room. It was now time to start mind mapping! The room looked like a modern art masterpiece, with pictures, words, quotes, collages, and lots of post-it covering the walls. Each team read their insights and added some color around the data point before the team physically connected the data points. Each team had a chance to connect the insights to one another and form clusters. Project managers took notes and pictures of the various clusters, keeping tabs of the "lone" insights. The top and medium participants regrouped and discussed all the themes that had emerged. Examples of themes included "nutritious but taste good," "comfort food and emotional eating," "homemade vs. frozen," etc. These teams reorganized to create insight statements that would guide the criteria in the What if stage. The tool was extremely useful in taking a lot of information and aligning with the most relevant themes. As the team narrowed in size (into marketing and research), it was easier to build insight statements. I believe the key to the process was knowing when to expand and limit the participants. Most of the time, we did an excellent job because we were aware of the design principles of collaboration. But there were a few moments in the project that a smaller team of cross-functional members would have sufficed and prevented tangents. Describe the insight you gained from applying the tool you selected to your challenge I believe the most essential part of mind mapping is the discussion. I think some folks thought the project was complete once the insights and data were grouped into themes. There is a lot to articulate behind an idea. It is incredible how people can see one theme and interpret it differently than another individual. Discussing the themes after they were formed helped to generate keywords needed to build strong insight statements. These insights statements guide the design criteria. This criterion is essential to thinking about possible solutions to the design challenge and the foundation of the What if? phase. Describe what you might do differently next time. Mind mapping is an excellent tool to navigate through a lot of data and insights. It definitely takes a commitment from many people in the organization, especially on a large-scale project like evolving the brand positioning. The marketing team and market research team understood the process, but many other functions quickly discussed solutions throughout the mind mapping process. This often-created moments of pause and frustration. The next time I use this tool, I will use a storytelling technique to help cross-functional team members understand the purpose and outcomes of this process. Every meeting started with an objective, but it was often forgotten. I believe repeating the "yard sale" example at the start of every meeting (and where we are in the "yard sale") would have resonated with cross-functional team members not as familiar with design thinking.
[ 14406, 2131, 30, 11598, 11194, 17149, 29, 6182, 51280, 22869, 379, 29, 2145, 29718, 51247, 19402, 136, 8979, 50483, 35950, 38275, 38131, 47736, 35008, 30549, 40689, 36253, 21880, 33108, 47736, 17595, 16177, 379, 12716, 29, 36306, 45727, 50483, 33108, 47736, 27337, 26646, 136, 22214, 43891, 50685, 45408, 136, 19816, 20028, 48172, 37641, 24500, 50483, 37508, 29, 33059, 379, 15643, 30226, 50685, 23673, 19547, 20542, 38267, 136, 27496, 47927, 27387, 48623, 379, 5451, 50685, 31374, 29, 27136, 38131, 35003, 23879, 136, 19816, 47736, 25879, 38131, 106, 31772, 27731, 106, 50483, 41873, 22918, 2136, 30549, 50483, 38654, 136, 29, 30485, 538, 106, 50483, 33108, 136, 35233, 33560, 46052, 50685, 38654, 136, 44794, 19816, 44986, 50483, 33108, 136, 19816, 45345, 38255, 379, 3168, 29, 36670, 31303, 49616, 19816, 47736, 30179, 37614, 21172, 47756, 28455, 136, 36252, 29084, 43691, 105, 29, 7788, 18675, 29718, 51247, 136, 47736, 47407, 21260, 47725, 50560, 26531, 37394, 37530, 48172, 20026, 48172, 28831, 19816, 47725, 38645, 47330, 36082, 29, 122, 21738, 125, 50483, 43986, 379, 18305, 47736, 47407, 29449, 48172, 42016, 50483, 47736, 106, 31767, 106, 43446, 50483, 37829, 18675, 22944, 29, 38131, 18675, 51276, 44362, 136, 22214, 18675, 36147, 48623, 32956, 19547, 24497, 44369, 20542, 26571, 41892, 379, 3640, 38255, 47927, 29, 29419, 19816, 47736, 34928, 38131, 31378, 136, 47736, 38527, 19411, 48172, 37211, 30349, 38255, 18675, 41145, 47725, 51125, 31416, 47736, 29, 28859, 38131, 47736, 21875, 40360, 379, 7204, 18675, 21875, 40360, 31672, 32959, 38255, 21781, 36093, 19816, 41043, 29, 46345, 136, 19816, 34434, 50483, 25202, 48172, 44320, 44453, 28420, 33108, 47736, 41145, 19816, 48006, 47736, 40988, 379, 29, 6182, 47736, 48249, 51273, 44393, 379, 29, 8979, 23110, 48172, 30126, 38255, 11598, 11194, 21173, 34434, 34389, 18675, 48249, 47725, 44548, 20375, 47736, 30368, 38131, 47736, 18305, 32816, 39737, 38131, 29, 26238, 47899, 379, 9685, 34389, 19626, 37366, 37135, 29601, 39173, 38131, 26238, 47899, 21173, 8979, 30966, 48172, 40045, 26327, 50912, 37366, 29, 47422, 379, 106, 11598, 11194, 34389, 35654, 30212, 39327, 19816, 33743, 33108, 47736, 35003, 41625, 38131, 25570, 51273, 23647, 27594, 29, 47736, 29206, 38131, 18305, 34389, 379, 106, 11598, 36034, 21954, 47736, 18305, 34389, 19816, 47736, 18305, 32816, 45929, 22241, 26391, 23321, 29, 26238, 25192, 46052, 47725, 19531, 50912, 47736, 40942, 38457, 38397, 25872, 33108, 18305, 34389, 379, 3685, 50560, 20234, 37829, 29, 51259, 33108, 24120, 26394, 136, 34434, 34389, 25202, 48172, 20394, 136, 32816, 19979, 50685, 40389, 136, 50709, 25192, 51125, 47736, 37641, 26238, 29, 36355, 379, 17019, 34737, 47736, 47407, 30129, 38255, 47736, 40942, 50933, 24455, 379, 29, 6182, 32234, 51273, 20076, 47736, 48249, 51273, 44393, 48172, 51280, 22869, 379, 29, 7694, 19816, 30249, 136, 50560, 25112, 18675, 35003, 25227, 143, 30621, 47407, 35814, 49616, 38131, 36019, 26571, 30630, 136, 33201, 29, 36093, 136, 43078, 136, 29827, 136, 43891, 136, 38366, 136, 41510, 136, 30179, 44149, 136, 14051, 136, 19816, 37103, 379, 18238, 27180, 47736, 29, 47422, 34159, 48283, 136, 36346, 136, 19816, 35712, 39195, 379, 16951, 48283, 39195, 50685, 31358, 35115, 136, 19816, 37135, 38131, 47756, 48078, 29, 50483, 25787, 48172, 47736, 41145, 379, 16951, 36346, 39195, 50685, 38255, 47736, 47407, 19816, 36499, 50636, 50912, 47736, 31358, 29, 35115, 379, 16951, 35712, 39195, 50685, 47736, 22005, 31358, 19816, 44545, 48172, 31843, 44320, 25570, 136, 33743, 136, 19816, 41347, 29, 25215, 379, 3702, 47736, 36689, 36034, 136, 50560, 38537, 19816, 19794, 25570, 34159, 30381, 34752, 47784, 2131, 36082, 48627, 136, 29, 24497, 33743, 136, 23950, 34983, 136, 23883, 38595, 379, 16992, 30381, 47784, 19588, 47736, 31358, 48172, 29, 30285, 34159, 30381, 47422, 35814, 49616, 38131, 48283, 537, 36346, 537, 35712, 39195, 379, 6748, 47407, 122, 32681, 136, 47736, 36082, 48627, 47407, 136, 47736, 29, 24497, 33743, 47407, 136, 47736, 23950, 34983, 47407, 136, 19816, 47736, 23883, 38596, 47407, 125, 31487, 48172, 41347, 29, 47736, 25570, 38457, 33738, 38255, 18675, 40503, 45206, 136, 18675, 40394, 143, 34434, 136, 18675, 39850, 136, 28719, 379, 48172, 21124, 32581, 33108, 18675, 50446, 43678, 379, 29, 9685, 50483, 37898, 48078, 48172, 46021, 36689, 36034, 105, 16951, 43678, 35652, 35385, 18675, 36962, 20334, 36155, 136, 50912, 39852, 136, 51006, 136, 29, 41739, 136, 23622, 136, 19816, 35692, 38131, 40394, 143, 34434, 25025, 47736, 50427, 379, 6748, 47407, 41959, 47756, 33743, 19816, 19079, 45494, 23688, 29, 20290, 47736, 25570, 40163, 21207, 47736, 47407, 39814, 24326, 47736, 25570, 40172, 379, 6748, 47407, 31487, 18675, 22898, 48172, 29, 24324, 47736, 33743, 48172, 38275, 19905, 19816, 30285, 23464, 379, 13801, 35947, 48246, 37846, 19816, 39852, 38131, 47736, 29, 49912, 23464, 136, 34735, 47210, 38131, 47736, 106, 35630, 106, 33743, 379, 16951, 48283, 19816, 36346, 39195, 42575, 19816, 29, 26887, 19547, 47736, 47784, 47725, 31487, 28071, 379, 7217, 38131, 47784, 33198, 106, 37965, 22214, 47354, 31108, 136, 106, 29, 106, 23748, 30179, 19816, 28097, 27731, 136, 106, 106, 32085, 50361, 30549, 136, 106, 28719, 379, 16992, 47422, 42885, 48172, 25110, 33738, 29, 46052, 47725, 51125, 31416, 47736, 25192, 33108, 47736, 18305, 32816, 45924, 379, 29, 16951, 48249, 50483, 29313, 49736, 33108, 47266, 18675, 35689, 38131, 33508, 19816, 19533, 50912, 47736, 37135, 42720, 47784, 379, 3168, 47736, 29, 47407, 37449, 33108, 45089, 122, 34159, 36093, 19816, 43078, 125, 136, 34434, 50483, 27709, 48172, 22093, 33738, 46052, 379, 8979, 21259, 47736, 29, 34752, 48172, 47736, 40988, 50483, 34865, 50730, 48172, 29056, 19816, 35413, 47736, 39195, 379, 11834, 38131, 47736, 48078, 136, 50560, 26531, 19757, 29, 28923, 34563, 21173, 50560, 50685, 20830, 38131, 47736, 26238, 40868, 38131, 23610, 379, 4187, 47819, 50685, 18675, 29718, 37014, 29, 33108, 47736, 41145, 47725, 18675, 45260, 47407, 38131, 25227, 143, 30621, 36387, 51125, 31705, 46737, 19816, 40806, 47299, 379, 29, 6182, 47736, 33738, 51273, 30733, 30525, 20085, 47736, 48249, 51273, 44393, 48172, 51280, 22869, 29, 8979, 21259, 47736, 37135, 28686, 39173, 38131, 36689, 36034, 34389, 47736, 26890, 379, 8979, 47890, 45494, 30153, 47956, 47736, 41145, 50483, 29, 23985, 38267, 47736, 33743, 19816, 25570, 50685, 31361, 34159, 47784, 379, 16981, 34389, 18675, 35689, 48172, 20348, 21241, 19757, 32732, 379, 9685, 34389, 29, 33265, 32234, 39478, 22391, 44335, 38275, 47781, 19816, 34082, 34434, 26584, 47714, 19905, 33357, 379, 6382, 47736, 29, 47784, 19330, 47860, 50685, 30307, 31845, 48172, 30884, 34765, 37534, 48172, 22093, 46444, 33738, 46052, 379, 29, 16992, 33743, 46052, 31416, 47736, 26238, 25192, 379, 17019, 25198, 34389, 28686, 48172, 47899, 18744, 40389, 29, 45471, 48172, 47736, 26238, 22869, 19816, 47736, 30368, 38131, 47736, 18305, 32816, 2142, 39737, 379, 29, 6182, 50709, 51273, 36641, 27214, 26584, 37667, 48078, 379, 29, 11598, 36034, 34389, 19757, 28923, 48249, 48172, 37482, 48005, 18675, 35689, 38131, 25570, 19816, 33743, 379, 9685, 25878, 47265, 18675, 29, 23806, 30525, 36019, 39478, 33108, 47736, 38527, 136, 28668, 38255, 18675, 35003, 143, 44033, 41145, 35385, 28867, 47736, 21875, 29, 40360, 379, 16951, 36093, 47407, 19816, 36082, 43078, 47407, 49179, 47736, 40988, 136, 22214, 36019, 38622, 30630, 29, 41701, 26887, 45471, 48006, 47736, 36689, 36034, 40988, 379, 17019, 38198, 143, 25112, 37014, 38131, 39334, 19816, 29, 30569, 379, 16951, 37667, 48078, 8979, 49728, 47927, 48249, 136, 8979, 50840, 49728, 18675, 46304, 47464, 48172, 31843, 25227, 143, 30621, 47407, 29, 36387, 49164, 47736, 41525, 19816, 38666, 38131, 30, 47927, 40988, 379, 7189, 36357, 46025, 50912, 19757, 38006, 136, 22214, 29, 34434, 50483, 38198, 30280, 379, 8979, 21259, 42914, 47736, 106, 51231, 43886, 106, 28896, 20542, 47736, 46021, 38131, 28827, 36357, 122, 19816, 50735, 50560, 29, 20234, 33108, 47736, 106, 51231, 43886, 106, 125, 51125, 31705, 43164, 50912, 25227, 143, 30621, 47407, 36387, 37829, 20375, 29494, 50912, 26238, 29, 47899, 379, 29 ]
[ false, true, false, true, true, false, false, true, true, false, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, false, false, true, true, true, false, true, true, true, true, true, false, true, false, true, true, true, false, true, true, true, false, false, false, true, false, true, true, false, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, false, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, false, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, false, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, true, false, false, false, true, false, true, false, true, false, true, false, true, false, true, true, false, true, false, true, true, false, true, true, true, false, false, true, true, false, true, false, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, false, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, false, false, false, true, false, true, true, false, true, true, false, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, false, false, false, true, false, true, true, true, false, false, true, true, true, true, false, true, false, false, true, true, false, true, true, true, true, false, true, true, true, true, true, false, true, true, true, false, false, true, true, true, true, true, true, true, false, true, true, false, false, false, true, true, false, true, false, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, false, true, false, false, false, false, true, false, true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, false, false, false, false, false, true, true, true, true, false, false, true, false, true, true, false, false, true, false, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, true, true, true, true, false, true, true, true, false, false, true, true, true, true, true, true, true, false, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, false, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, true, true, true, true, true, false, true, true, false, false, true, true, true, true, false, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, false, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, false, true, false, false, true, true, true, false, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, false, true, true, false, false, true, true, true, false, true, false, false, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, false, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,470
Challenge I’m a portfolio manager. In stock market, one main problem is that people are flooded by too much information and too many opinions. For example, when President Trump declared a trade war towards China, ten analysts may have eleven opinions. We have more than enough data, such as employment rates, imports & exports, capital investment, company profits and etc, but we still have no ability to forecast what will happen in the future. Selection The difficulty is that one factor may cause a series effects. Some of them have positive feedbacks and some negative. When these effects mix, people have no ability to deal with the results. It’s not linear correlation. Under such circumstance, Mind Mapping is a very powerful tool for me, because it can visualize the complex correlations between factors and make them easier to understand. Application and Insight When I use Mind Mapping in analyzing the economy, I will outline the main first tier effects. Then I will follow each effect to generate consequent results. As I demonstrate following, a trade war will decrease China’s exports. In the first way, decreasing exports will lower China’s money supply, and then interest rate is forced to rise. In the second way, decreasing exports will reduce Chinese companies’ profits and solvencies. Both ways lead to the same point, China’s leverage. Since a large ratio of Chinese companies depends on selling products overseas, it may cause a serious result. The bankruptcy rate in China may rise, and slow down both global and US economy growth. Then US may or may not change the trade policy depending on how slow growth US can stand. Using Mad Mapping, I consider more factors in my analysis. It helps me clarify the complexity. Some factors may be missed in linear analysis. But there are still some limits. The results can’t be very accurate because it’s impossible to know how much a company’s profitability will affect its solvency. Approach I’m sure I will keep using Mind Mapping in my analysis as well as other areas in my life. The tool helps me find important unknown factors and hidden relationships between known factors. The course is very helpful to me as well. I learnt to live with failures and change my mind set to adapt new things. Thank you very much.
[ 4800, 30, 8979, 53804, 18675, 40319, 35945, 379, 9285, 46217, 36082, 136, 38275, 35856, 40942, 34389, 47725, 39478, 20234, 30033, 22241, 48243, 30, 37235, 33508, 19816, 48243, 36019, 38380, 379, 7788, 28896, 136, 50730, 13662, 17330, 25735, 18675, 48404, 30, 50446, 48357, 4937, 136, 47586, 19785, 36236, 31705, 27986, 38380, 379, 18238, 31705, 37103, 47714, 28398, 25570, 136, 30, 46716, 20375, 28172, 41892, 136, 33050, 112, 29229, 136, 22467, 34279, 136, 23883, 41105, 19816, 28719, 136, 22214, 30, 50560, 46185, 31705, 37724, 18721, 48172, 30230, 50709, 50840, 31601, 33108, 47736, 30702, 379, 37, 15538, 30, 16951, 26599, 34389, 47725, 38275, 29425, 36236, 22717, 18675, 44533, 27859, 379, 15982, 38131, 47766, 31705, 40362, 29656, 30, 19816, 45494, 37556, 379, 18325, 47848, 27859, 36886, 136, 39478, 31705, 37724, 18721, 48172, 25640, 50912, 47736, 43272, 379, 9685, 53806, 30, 37829, 35428, 24851, 379, 17553, 46716, 23207, 136, 11598, 11194, 34389, 18675, 50038, 40482, 48249, 30212, 36247, 136, 30, 21173, 34434, 22391, 50237, 47736, 23996, 24852, 21370, 29430, 19816, 35884, 47766, 27709, 48172, 30, 49164, 379, 37, 3032, 19816, 9448, 30, 18325, 8979, 49728, 11598, 11194, 33108, 19797, 47736, 27770, 136, 8979, 50840, 38693, 47736, 35856, 29894, 48052, 27859, 379, 16969, 30, 8979, 50840, 30156, 27669, 27845, 48172, 30884, 24375, 43272, 379, 33, 3168, 8979, 26037, 30162, 136, 18675, 48404, 50446, 50840, 25775, 4937, 53806, 29229, 379, 9285, 47736, 29894, 50549, 136, 25778, 30, 29229, 50840, 35716, 4937, 53806, 37028, 46878, 136, 19816, 47797, 33999, 41889, 34389, 30221, 48172, 43569, 379, 9285, 47736, 44298, 30, 50549, 136, 25778, 29229, 50840, 42373, 4940, 23879, 53800, 41105, 19816, 45482, 379, 3993, 50554, 35109, 48172, 30, 47736, 43922, 40163, 136, 4937, 53806, 35275, 379, 15828, 18675, 35003, 41900, 38131, 4940, 23879, 26133, 38255, 44423, 30, 41064, 38858, 136, 34434, 36236, 22717, 18675, 44536, 43267, 379, 16951, 21022, 41889, 33108, 4937, 36236, 43569, 136, 19816, 45241, 30, 27356, 21781, 31047, 19816, 17477, 27770, 31378, 379, 16969, 17477, 36236, 38457, 36236, 37829, 22903, 47736, 48404, 40195, 30, 26132, 38255, 32234, 45241, 31378, 17477, 22391, 45987, 379, 29, 17693, 11052, 11194, 136, 8979, 24386, 37103, 29430, 33108, 37366, 19781, 379, 9685, 31857, 36247, 23266, 47736, 24001, 379, 30, 15982, 29430, 36236, 21124, 36844, 33108, 35428, 19781, 379, 4187, 47819, 20234, 46185, 45494, 35421, 379, 16951, 43272, 22267, 37974, 21124, 29, 50038, 18920, 21173, 34434, 53806, 33059, 48172, 34862, 32234, 37235, 18675, 23883, 53806, 41099, 50840, 19282, 34470, 30, 45483, 379, 37, 3056, 30, 8979, 53804, 46908, 8979, 50840, 34732, 49766, 11598, 11194, 33108, 37366, 19781, 20375, 50667, 20375, 38622, 20239, 33108, 37366, 35330, 379, 16951, 48249, 30, 31857, 36247, 29838, 33040, 49384, 29430, 19816, 31921, 42683, 21370, 34877, 29430, 379, 33, 16951, 24986, 34389, 50038, 31850, 48172, 36247, 20375, 50667, 379, 8979, 35160, 48172, 35517, 50912, 29453, 19816, 22903, 37366, 36689, 44581, 48172, 30, 19059, 37641, 47886, 379, 16939, 51273, 50038, 37235, 379, 29 ]
[ true, false, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, true, true, true, false, true, true, true, false, true, true, false, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, false, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, false, true, false, true, true, true, false, true, true, true, true, true, true, false, true, false, true, true, true, true, false, true, true, false, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, false, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, false, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, false, true, false, false, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, false, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,473
Reflection Challenge I have trouble keeping track of my own thoughts. Although by the end of my sentences I deliver the message I intend to deliver, it usually takes me more time than it would take my teammates or colleagues since I lose my train of thought or I go on into different topics to give examples or clarify the current topic. I am a student, and I am currently finalizing a business project with my teammates. The challenge we had at first was to be on the same page about all the processes and the details of the project before starting. This was during finals period, so we all had different projects and exams to tend to so we were to use our time very efficiently. For this, I had to tell them how I intended the project to look like during the preparation phase and after launch without wasting any precious time. Selection The visualization tool stood up to me at first because of its simplicity and usefulness. Being able to put your thoughts into shapes and colors to convey a message is not only interesting but it has also been my go-to during note taking and mind-mapping. So, I selected the visualization tool because I have been using it a lot even before taking this course because of how well it works for me. Seeing how powerful a tool it is in business, I wanted to use it correctly and with the intention of using it for a purpose and not simply because I like it. In short, I tried using it strategically this time. Application For each of our meetings to discuss and elaborate on the project, my teammates and I depended almost fully on visualization to get our ideas through. When discussing the supply chain process, we used visual aids like drawing on paper, using online visual aids like icons and arrows. We also used a lot of diagrams for details about the delegation of work. Through visual borders we were able to separate what we could and could not do, what resources we had and what we didn’t. In addition, to clarify our customer segments and profile them, we even used different stick figures to distinguish between the customer traits and used those figures for the whole mapping process. This specific aspect of using one visual aid e.g., icon in every meeting we had, made it easier for us to take it from where we stopped and to form a small culture between us. For our project roadmap, it was all visual. We created it online using a Gantt chart to show where and when the milestones will be and showcase whether some of the milestones intersect. Insight Visualizing helped us remember the information we were sharing since it would be there on the board or the notebook or the online whiteboard we used. We could easily revisit past points and discuss them in relation to other points since they were all visually related. It was also very helpful to us when we needed to talk about the processes in a more concrete way, for example, the Gantt chart helped us check the feasibility of the dates we set for our milestones. Our teamwork has improved as well. Because when we would create a big board full of visually interrelated information, it helped us come to a conclusion together with whoever was presenting their thought process. In short, the efficiency problem I was worried about was eliminated when we decided to apply the visualization tool to our project. Approach Our project involves setting up a shop that is welcoming and relaxing, and fun at the same time. Our next step is to decide on how this shop will look in detail and visualizing is the tool that will be crucial to our success in this next mission.
[ 14406, 29, 4800, 29, 8979, 31705, 48714, 34735, 48391, 38131, 37366, 38910, 47963, 379, 2815, 22241, 47736, 28263, 38131, 37366, 44496, 8979, 25980, 47736, 30, 36487, 8979, 33917, 48172, 25980, 136, 34434, 49775, 47265, 36247, 37103, 48078, 47714, 34434, 51125, 47257, 37366, 47419, 38457, 30, 23640, 45019, 8979, 35681, 37366, 48438, 38131, 47956, 38457, 8979, 31079, 38255, 34159, 26571, 48289, 48172, 31012, 28902, 38457, 23266, 47736, 30, 25372, 48286, 379, 8979, 19661, 18675, 46481, 136, 19816, 8979, 19661, 25373, 29823, 18675, 22188, 41145, 50912, 37366, 47419, 379, 16951, 30, 22869, 50560, 31487, 20542, 29894, 50483, 48172, 21124, 38255, 47736, 43922, 38999, 18744, 19547, 47736, 40997, 19816, 47736, 26317, 38131, 47736, 30, 41145, 21207, 46030, 379, 17019, 50483, 27594, 29825, 39558, 136, 45345, 50560, 19547, 31487, 26571, 41156, 19816, 28904, 48172, 47591, 30, 48172, 45345, 50560, 50685, 48172, 49728, 38645, 48078, 50038, 27867, 379, 7788, 47927, 136, 8979, 31487, 48172, 47549, 47766, 32234, 8979, 33918, 47736, 41145, 48172, 30, 35651, 35385, 27594, 47736, 40685, 39737, 19816, 19330, 35047, 50933, 50509, 19973, 40582, 48078, 379, 29, 15538, 29, 16951, 50228, 48249, 46239, 49616, 48172, 36247, 20542, 29894, 21173, 38131, 34470, 44991, 19816, 49739, 379, 3719, 18724, 48172, 41554, 30, 51280, 47963, 34159, 44658, 19816, 23697, 48172, 24698, 18675, 36487, 34389, 37829, 38300, 34002, 22214, 34434, 31672, 19626, 21197, 37366, 30, 31079, 143, 48172, 27594, 37838, 47266, 19816, 36689, 143, 36034, 379, 29, 15931, 136, 8979, 44393, 47736, 50228, 48249, 21173, 8979, 31705, 21197, 49766, 34434, 18675, 35689, 28802, 21207, 47266, 47927, 24986, 30, 21173, 38131, 32234, 50667, 34434, 51057, 30212, 36247, 379, 15505, 32234, 40482, 18675, 48249, 34434, 34389, 33108, 22188, 136, 8979, 50441, 48172, 49728, 34434, 30, 24844, 19816, 50912, 47736, 33938, 38131, 49766, 34434, 30212, 18675, 41525, 19816, 37829, 45004, 21173, 8979, 35385, 34434, 379, 9285, 44794, 136, 8979, 48663, 30, 49766, 34434, 46344, 47927, 48078, 379, 29, 3032, 29, 7788, 27669, 38131, 38645, 36361, 48172, 26886, 19816, 27914, 38255, 47736, 41145, 136, 37366, 47419, 19816, 8979, 26125, 19602, 30, 30610, 38255, 50228, 48172, 30966, 38645, 32749, 48005, 379, 18325, 26889, 47736, 46878, 22850, 40988, 136, 50560, 49733, 50213, 30, 19446, 35385, 27435, 38255, 39083, 136, 49766, 38299, 50213, 19446, 35385, 32729, 19816, 20329, 379, 18238, 19626, 49733, 18675, 35689, 38131, 26486, 30, 30212, 26317, 18744, 47736, 25936, 38131, 51013, 379, 17040, 50213, 21758, 50560, 50685, 18724, 48172, 44501, 50709, 50560, 30, 24914, 19816, 24914, 37829, 27214, 136, 50709, 43177, 50560, 31487, 19816, 50709, 50560, 26531, 37974, 379, 29, 9285, 19088, 136, 48172, 23266, 38645, 25413, 44369, 19816, 41094, 47766, 136, 50560, 28802, 49733, 26571, 46157, 29778, 48172, 30, 27098, 21370, 47736, 25413, 48453, 19816, 49733, 47951, 29778, 30212, 47736, 50786, 36034, 40988, 379, 17019, 30, 45670, 20405, 38131, 49766, 38275, 50213, 19440, 27645, 136, 32725, 33108, 28827, 36357, 50560, 31487, 136, 35814, 34434, 27709, 30212, 49717, 48172, 47257, 34434, 30, 30525, 50735, 50560, 46244, 19816, 48172, 30285, 18675, 45258, 25331, 21370, 49717, 379, 29, 7788, 38645, 41145, 43599, 136, 34434, 50483, 19547, 50213, 379, 18238, 25112, 34434, 38299, 49766, 18675, 8107, 22973, 48172, 44831, 50735, 19816, 30, 50730, 47736, 36661, 50840, 21124, 19816, 44834, 50743, 45494, 38131, 47736, 36661, 34108, 379, 29, 9448, 29, 18018, 31845, 49717, 42793, 47736, 33508, 50560, 50685, 44678, 45019, 34434, 51125, 21124, 47819, 38255, 47736, 21646, 30, 38457, 47736, 37839, 38457, 47736, 38299, 50770, 50560, 49733, 379, 18238, 24914, 27711, 43428, 39266, 40172, 19816, 26886, 47766, 30, 33108, 42678, 48172, 38622, 40172, 45019, 47860, 50685, 19547, 50246, 42673, 379, 9685, 50483, 19626, 50038, 31850, 48172, 49717, 50730, 50560, 30, 37534, 48172, 47276, 18744, 47736, 40997, 33108, 18675, 37103, 24171, 50549, 136, 30212, 28896, 136, 47736, 8107, 22973, 31845, 49717, 30, 23007, 47736, 29629, 38131, 47736, 25593, 50560, 44581, 30212, 38645, 36661, 379, 29, 12716, 47429, 31672, 33083, 20375, 50667, 379, 3685, 50730, 50560, 51125, 25110, 18675, 21411, 21646, 30600, 38131, 50246, 30, 34093, 33508, 136, 34434, 31845, 49717, 23735, 48172, 18675, 24162, 48191, 50912, 50785, 50483, 40742, 47756, 30, 47956, 40988, 379, 29, 9285, 44794, 136, 47736, 27865, 40942, 8979, 50483, 51101, 18744, 50483, 27997, 50730, 50560, 25713, 48172, 20083, 47736, 30, 50228, 48249, 48172, 38645, 41145, 379, 29, 3056, 29, 12716, 41145, 34322, 44587, 49616, 18675, 44778, 47725, 34389, 50662, 19816, 42701, 136, 19816, 30617, 20542, 47736, 43922, 48078, 379, 12716, 30, 37667, 46134, 34389, 48172, 25712, 38255, 32234, 47927, 44778, 50840, 35651, 33108, 26312, 19816, 50243, 34389, 47736, 48249, 47725, 50840, 21124, 25253, 48172, 30, 38645, 46695, 33108, 47927, 37667, 36848, 379, 29 ]
[ false, false, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, false, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, false, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, false, false, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,474
Reflection – Mind-Mapping Challenge & Selection The company, where I work as a HR-specialist in talent acquisition department, conducts regular internships for students - twice in a year. I am the leader of this process, two of my colleagues - talent acquisition specialists and I hold and implement this process in the company. How it works: The managers all the company get the information about the start of application creation to have an intern for the following period. They fill the special page at IT-platform to give all important information for intern recruitment. After this HR-partner of the department (who is in charge of all HR- processes in this department) carefully examines the information regarding a business need and agrees or not the application. Then talent acquisition specialist gets all relevant information and initiates the search and recruitment procedure. The problem: the IT-platform is not modern enough, there are many manual actions and no automatic transitions to stages and no auto-notifications. Business isn’t ready to change the platform, the finances are little to upgrade this one. Out team has already tried the classic variant of discussion and brainstorming how and what to upgrade in the platform with minimum costs and actions. Nevertheless, every time there was a mess of idea and no logic and structure. So, I offered to try the design-thinking tool “mind-mapping” to find the points of improvements for the business-process. Application I’ve created a new project team that was consisted of all representatives of the process: HR-partner, talent acquisition specialist, manager of the department, IT-specialist. There were two flipcharts and many stickers. I’ve prepared the description of the present business-process in our platform, problem, goal. Firstly, at the flipchart I distinguish all stakeholders of the internship recruitment’s process: HR-partner, talent acquisition specialist and the managers. After that, all out project teams wrote down all stakeholders’ actions in the process that they do or support. Then, we found out the intersecting and problematical/complicated processes. We took these processes and brainstormed the ideas how to improve and voted to the best ones. So, we created a big visual map of all process that helped to make the action-plan with stages of implementation, responsible persons, deadlines, etc. Insight & Approach By applying the Mind-Mapping tool, our team managed to visualize the IT processes even the discreet sides, collect different ideas and create the real plan approved by every team member that helped to make the improvement more efficient. We finished all developments with little changes for 1 month. Finally, we got the IT platform that would cut the time in half for collection and approving data for interns’ recruitment. Thanks to it, we started the internships big process closer to the start date to work, so we got more actual need from managers and did more productive work. In future my team and I will use this tool not just to solve different problems but also to develop the new projects from the very beginning to make our best.
[ 14406, 53794, 11598, 143, 11194, 29, 4800, 112, 15538, 29, 16951, 23883, 136, 50735, 8979, 51013, 20375, 18675, 8541, 143, 45654, 33108, 47271, 18981, 26114, 136, 24213, 42578, 30, 34074, 30212, 46486, 143, 48865, 33108, 18675, 51241, 379, 8979, 19661, 47736, 35111, 38131, 47927, 40988, 136, 48876, 38131, 37366, 23640, 143, 47271, 30, 18981, 45655, 19816, 8979, 32047, 19816, 33001, 47927, 40988, 33108, 47736, 23883, 379, 29, 8911, 34434, 51057, 2131, 16951, 35947, 19547, 47736, 23883, 30966, 47736, 33508, 18744, 47736, 46021, 38131, 20069, 25119, 30, 48172, 31705, 19757, 34048, 30212, 47736, 30162, 39558, 379, 16997, 29790, 47736, 45647, 38999, 20542, 9136, 143, 40035, 48172, 31012, 19547, 33040, 30, 33508, 30212, 34048, 42290, 379, 2636, 47927, 8541, 143, 39224, 38131, 47736, 26114, 122, 50783, 34389, 33108, 22956, 38131, 19547, 8542, 40997, 33108, 47927, 26114, 125, 22535, 28894, 47736, 33508, 42535, 18675, 22188, 37530, 19816, 19416, 30, 38457, 37829, 47736, 20069, 379, 16969, 47271, 18981, 45654, 30975, 19547, 42720, 33508, 19816, 33606, 47736, 30, 44272, 19816, 42290, 40978, 379, 29, 16951, 40942, 2131, 47736, 9136, 143, 40035, 34389, 37829, 36962, 28398, 136, 47819, 20234, 36019, 36005, 18997, 19816, 37724, 20744, 30, 48512, 48172, 45929, 19816, 37724, 20731, 143, 37864, 379, 4179, 34389, 37974, 41981, 48172, 22903, 47736, 40035, 136, 47736, 29830, 30, 20234, 35513, 48172, 49636, 47927, 38275, 379, 29, 12719, 47407, 31672, 19623, 48663, 47736, 23281, 49900, 38131, 26890, 19816, 21857, 32234, 19816, 50709, 48172, 49636, 30, 33108, 47736, 40035, 50912, 36742, 24891, 19816, 18997, 379, 12210, 136, 28827, 48078, 47819, 50483, 18675, 36486, 38131, 32732, 19816, 30, 37724, 35605, 19816, 46458, 379, 15931, 136, 8979, 38156, 48172, 48769, 47736, 26238, 143, 47899, 48249, 53810, 36689, 143, 36034, 53811, 48172, 29838, 47736, 40172, 38131, 30, 33088, 30212, 47736, 22188, 143, 40988, 379, 29, 3032, 29, 8979, 53807, 25112, 18675, 37641, 41145, 47407, 47725, 50483, 24403, 38131, 19547, 42991, 38131, 47736, 40988, 2131, 8541, 143, 39224, 136, 47271, 30, 18981, 45654, 136, 35945, 38131, 47736, 26114, 136, 9136, 143, 45654, 379, 16981, 50685, 48876, 30013, 19816, 36019, 30, 46160, 379, 8979, 53807, 40689, 47736, 26215, 38131, 47736, 40732, 22188, 143, 40988, 33108, 38645, 40035, 136, 40942, 136, 31082, 379, 29, 7697, 136, 20542, 47736, 30012, 8979, 27098, 19547, 45960, 38131, 47736, 34073, 42290, 53806, 40988, 2131, 8541, 143, 39224, 136, 30, 47271, 18981, 45654, 19816, 47736, 35947, 379, 2636, 47725, 136, 19547, 38654, 41145, 47422, 51184, 27356, 19547, 30, 45960, 53800, 18997, 33108, 47736, 40988, 47725, 47860, 27214, 38457, 46883, 379, 16969, 136, 50560, 30367, 38654, 47736, 34110, 19816, 30, 40953, 537, 24009, 40997, 379, 18238, 48246, 47848, 40997, 19816, 21856, 47736, 32749, 32234, 48172, 30, 33082, 19816, 50344, 48172, 47736, 21345, 38288, 379, 15931, 136, 50560, 25112, 18675, 21411, 50213, 36021, 38131, 19547, 40988, 47725, 31845, 48172, 35884, 30, 47736, 18993, 143, 39986, 50912, 45929, 38131, 33003, 136, 43214, 39658, 136, 25635, 136, 28719, 379, 29, 9448, 112, 3056, 29, 4197, 20085, 47736, 11598, 143, 11194, 48249, 136, 38645, 47407, 35936, 48172, 50237, 47736, 9136, 40997, 28802, 47736, 26865, 30, 44901, 136, 23645, 26571, 32749, 19816, 25110, 47736, 41989, 39986, 20164, 22241, 28827, 47407, 36384, 47725, 31845, 48172, 30, 35884, 47736, 33085, 37103, 27866, 379, 29, 18238, 29861, 19547, 26402, 50912, 35513, 22915, 30212, 695, 37065, 379, 7659, 136, 50560, 31124, 47736, 9136, 40035, 47725, 51125, 30, 25452, 47736, 48078, 33108, 31507, 30212, 23651, 19816, 20169, 25570, 30212, 34072, 53800, 42290, 379, 16942, 48172, 34434, 136, 50560, 46025, 47736, 30, 34074, 21411, 40988, 23425, 48172, 47736, 46021, 25590, 48172, 51013, 136, 45345, 50560, 31124, 37103, 19033, 37530, 30525, 35947, 19816, 30, 26531, 37103, 41056, 51013, 379, 29, 9285, 30702, 37366, 47407, 19816, 8979, 50840, 49728, 47927, 48249, 37829, 34686, 48172, 45480, 26571, 40958, 22214, 19626, 48172, 26383, 47736, 37641, 30, 41156, 30525, 47736, 50038, 21222, 48172, 35884, 38645, 21345, 379, 29 ]
[ true, true, false, false, false, false, true, true, false, false, true, false, true, true, true, true, true, true, false, false, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, true, true, true, true, true, false, true, true, true, false, true, true, true, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, false, true, false, true, true, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, false, true, true, false, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, false, true, true, true, true, true, true, false, false, true, true, false, false, false, false, true, true, true, true, true, true, false, true, true, true, false, false, false, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, false, true, true, false, true, false, true, true, true, true, false, true, false, false, false, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, false, false, true, true, true, false, true, false, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, false, false, true, false, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, false, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, false, true, true, false, true, false, true, false, false, false, true, true, false, false, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,475
REFLECTION- MIND MAPPING CHALLENGE& SELECTION: The tool I used is Mind Mapping. It is a graphical way to represent terms and objectives .it helps us to achieve good information, explore & generate new ideas. It is a brainstorming tool that enables us to create visual diagrams. Using a mind map maker, we can create an idea map, a conceptual map that illustrates the hierarchy and connections between different ideologies. APPLICATIONS: It helps to improve an idea (or) the existing product. It is used in mostly during ideation and brainstorming stages and also called as spider diagrams. These are effective because they’re leverage the natural methods of our mind to think visually and understand the subject of making decision which are innovative. Mind Mapping are more also very flexible in nature. INSIGHT & APPROACH: Mind Mapping are used in various fields: • To start a Business. • Used in Research. • It is used to analyze the data. • Used in Risk Management. Mind Mapping is a good tool for making a good idea and analyse the data. Mind Mapping is identified as one of the most efficient tools to think and analyze ideas and their related topic. Therefore, the mind maps can be used in various situations especially during the ideation and brainstorming stage. “Design Thinking integrates the needs of stakeholders, technology potential, and opportunities for business success.” Since I learned that the most valuable characteristic is the shared insights and approach, subsequent time I would use the mind mapping tool as an initial point for a sequences of design thinking events.
[ 14092, 10955, 10885, 29, 4289, 112, 15006, 2131, 29, 16951, 48249, 8979, 49733, 34389, 11598, 11194, 379, 9685, 34389, 18675, 31219, 50549, 48172, 42980, 47646, 19816, 30, 38009, 508, 31857, 49717, 48172, 18938, 31108, 33508, 136, 29210, 112, 30884, 37641, 32749, 379, 29, 9685, 34389, 18675, 21857, 48249, 47725, 28204, 49717, 48172, 25110, 50213, 26486, 379, 17693, 18675, 36689, 30, 36021, 35889, 136, 50560, 22391, 25110, 19757, 32732, 36021, 136, 18675, 24129, 36021, 47725, 32861, 47736, 30, 31931, 19816, 24331, 21370, 26571, 32799, 379, 29, 2304, 2131, 29, 9685, 31857, 48172, 33082, 19757, 32732, 122, 38457, 125, 47736, 29041, 41043, 379, 29, 9685, 34389, 49733, 33108, 37137, 27594, 32761, 19816, 21857, 45929, 19816, 19626, 22338, 20375, 30, 45743, 26486, 379, 29, 16992, 20234, 27850, 21173, 47860, 53805, 35275, 47736, 37469, 36542, 38131, 38645, 36689, 48172, 30, 47890, 50246, 19816, 49164, 47736, 46571, 38131, 35897, 25723, 50745, 20234, 30, 33669, 379, 11598, 11194, 20234, 37103, 19626, 50038, 29997, 33108, 37473, 379, 29, 9075, 112, 2310, 2131, 29, 11598, 11194, 20234, 49733, 33108, 49912, 29757, 2131, 29, 53816, 17108, 46021, 18675, 4179, 379, 30, 53816, 17681, 33108, 14592, 379, 30, 53816, 9685, 34389, 49733, 48172, 19793, 47736, 25570, 379, 30, 53816, 17681, 33108, 14760, 11138, 379, 29, 11598, 11194, 34389, 18675, 31108, 48249, 30212, 35897, 18675, 31108, 32732, 19816, 19777, 47736, 25570, 379, 29, 11598, 11194, 34389, 32783, 20375, 38275, 38131, 47736, 37135, 27866, 48264, 48172, 47890, 19816, 19793, 30, 32749, 19816, 47756, 42673, 48286, 379, 16986, 136, 47736, 36689, 36049, 22391, 21124, 49733, 33108, 49912, 30, 45079, 28668, 27594, 47736, 32761, 19816, 21857, 45924, 379, 29, 53810, 6191, 17010, 33895, 47736, 37546, 38131, 45960, 136, 47483, 40442, 136, 19816, 30, 38395, 30212, 22188, 46695, 379, 53811, 29, 15828, 8979, 35147, 47725, 47736, 37135, 49862, 22944, 34389, 47736, 44668, 33743, 19816, 30, 20129, 136, 46618, 48078, 8979, 51125, 49728, 47736, 36689, 36034, 48249, 20375, 19757, 33598, 40163, 30, 30212, 18675, 44512, 38131, 26238, 47899, 28809, 379, 29 ]
[ true, true, false, false, false, true, false, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, false, false, false, false, true, true, true, true, true, true, false, false, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, false, false, true, true, false, false, false, true, true, true, true, true, true, false, false, false, true, true, true, true, false, true, false, true, true, true, false, true, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, false, true, true, false, true, true, false, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,480
StoryTelling Growing up my parents were very strict with regards to my overall diet and health, my mom would ensure that I receive all necessary nutrients and proteins through my diet. I hail from a small town in Kolkata where we would consume meat on a daily basis, fish was our staple food, and since we lived in a colony where there was an abundance of poultry and animal butchering farms, we would often eat chicken, lamb, beef, pork, etc. As a kid growing up I witnessed many animals being treated in a very cruel manner and would not be nurtured properly and would eventually be killed by the butchers in a very barbaric manner which made me very uncomfortable but I didn't have any choice as I was dependent on my parents and didn't have any say in this matter. After completing my education, I moved out of my hometown and secured a job in Hyderabad. Due to my hectic work schedule, I fell really sick as I was not able to allocate my time to take care of my health that is when my doctor suggested cutting out my meat intake and looking out for protein-rich alternatives, and then I came across plant-based foods which replicate the taste and texture of meat, after doing further research on this I was introduced to veganism on the internet and I gradually turned vegan. Taking this step made me realize that a vegan-based diet is a much healthier alternative and also an environment-friendly option. This motivated me to come up with a product that offers mock meat bites which are After doing research on vegan-friendly meat and making the final product, I started posting my idea and product on social media and got a very positive response from the vegan community and my potential customers.
[ 16264, 29, 8418, 49616, 37366, 39157, 50685, 50038, 46411, 50912, 42538, 48172, 37366, 38763, 26546, 19816, 33, 31767, 136, 37366, 37010, 51125, 28432, 47725, 8979, 42131, 19547, 37518, 37960, 19816, 41296, 33, 48005, 37366, 26546, 379, 8979, 31493, 30525, 18675, 45258, 48361, 33108, 10218, 50735, 50560, 51125, 24495, 33, 36286, 38255, 18675, 25519, 21093, 136, 29902, 50483, 38645, 46010, 30179, 136, 19816, 45019, 50560, 35518, 33108, 18675, 23687, 33, 50735, 47819, 50483, 19757, 18787, 38131, 40462, 19816, 19854, 22216, 29539, 136, 50560, 51125, 33, 38198, 27726, 23057, 136, 34961, 136, 21191, 136, 40302, 136, 28719, 379, 3168, 18675, 34781, 31374, 49616, 8979, 50944, 36019, 33, 19855, 21246, 48601, 33108, 18675, 50038, 25257, 35990, 19816, 51125, 37829, 21124, 37953, 41224, 33, 19816, 51125, 28817, 21124, 34792, 22241, 47736, 22217, 33108, 18675, 50038, 21035, 35990, 50745, 33, 35814, 36247, 50038, 49047, 22214, 8979, 26531, 37394, 31705, 19973, 23098, 20375, 8979, 50483, 26130, 38255, 33, 37366, 39157, 19816, 26531, 37394, 31705, 19973, 44018, 33108, 47927, 36209, 379, 2636, 23992, 37366, 27818, 136, 33, 8979, 37212, 38654, 38131, 37366, 32100, 19816, 44321, 18675, 34563, 33108, 8962, 379, 6572, 48172, 37366, 31819, 33, 51013, 44103, 136, 8979, 29674, 42023, 44889, 20375, 8979, 50483, 37829, 18724, 48172, 19572, 37366, 48078, 48172, 47257, 22525, 33, 38131, 37366, 31767, 47725, 34389, 50730, 37366, 27225, 46752, 25467, 38654, 37366, 36286, 33883, 19816, 33, 35654, 38654, 30212, 41295, 143, 43508, 19642, 136, 19816, 47797, 8979, 22364, 18987, 40011, 143, 21077, 33, 30184, 50745, 42949, 47736, 47354, 19816, 47703, 38131, 36286, 136, 19330, 27252, 30676, 43078, 33, 38255, 47927, 8979, 50483, 34191, 48172, 49936, 38255, 47736, 34067, 19816, 8979, 31165, 48827, 33, 49935, 379, 16747, 47927, 46134, 35814, 36247, 42016, 47725, 18675, 49935, 143, 21077, 26546, 34389, 18675, 37235, 33, 31770, 19638, 19816, 19626, 19757, 28529, 143, 30507, 38441, 379, 17019, 37162, 36247, 33, 48172, 23735, 49616, 50912, 18675, 41043, 47725, 38162, 36928, 36286, 21521, 50745, 20234, 35, 2636, 27252, 43078, 38255, 49935, 143, 30507, 36286, 19816, 35897, 47736, 29810, 33, 41043, 136, 8979, 46025, 40412, 37366, 32732, 19816, 41043, 38255, 45366, 36306, 19816, 31124, 18675, 50038, 33, 40362, 43208, 30525, 47736, 49935, 23863, 19816, 37366, 40442, 25418, 379, 29 ]
[ false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, false, true, false, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, true, false, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, false, true, true, true, true, true, false, false, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,481
Mind Map tool Challenge & Selection The tool that I have selected is Mind Mapping to establish and implement a new Learning methodology in a large organization. This organization currently has Learning and development activities happening through a general portal, there is no robust mechanism to track the skills required for a particular role, the courses available to meet the skill requirement and criteria to certify the employees. Employees usually complete the mandatory basic process related trainings and are often not very clear on what skills and knowledge is required in order to improve efficiency and plan career growth. Mind map is a tool in the designing thinking process to look for patterns and themes and more insights in your data to create more creative solutions. Through Mind map tool I have brought the Training, the Human resource and the Business operations team on one table and map the journey of an employee from the time of induction till he/she moves to a new role. Application: I start the process by inviting all the stakeholders (HR, Training and Business team) to discuss the journey of a new hire employee. The entire journey is divided into 3 Category– zero to 180 days (Induction), 6 months to 18 months (On production) 18 months to 24 months (Career development), category – 4 24 +months (Developing leaders) In Category -1 – the employee will go through the formal Induction programs, basics of the business trainings which includes understanding the process, the domain expertise and the tools involved. Category -2 (On Production) – this is the stage where an employee is performing on the productions floor and is expected to improve the efficiency and the output. Category – 3 (Career Development) – In this stage the employee is getting prepared or is groomed to take up the next level. Category -4 (Developing Leaders) – This stage is for employees who spent considerable amount of time with the process/ business and have shown remarkable improvement. All the participants / stakeholders were taken to a huge display board with the above mentioned categories. They were given a video tour showing the various categories and what is expected from the employee, this helped them to understand the current reality. They were asked to paste the stick notes under each category about the learning needs of an employee. I have then divided the participants in 3 groups, each representing the category. Each group reviews the sticky notes displayed under the respective categories and come up with the insights and learning requirements. Insights & Approach While conducting this activity with various stakeholders what I realized that using visual aids- especially something like Mind map has given a very clear understanding of what happens in the work life of an employee, the expectation that they have from the organization and what organization, clients, colleagues, team members expect from the individual. This activity has very pictorially defined the skills and competencies required at each level of proficiency. The visuals used by the participants have helped the Human resource team to understand the role requirement and hence make the hiring process more efficient and error free. The training managers were able to identify the exact skills/ competency learning requirement and have designed or recommended the courses and the assignments to the employees. The business leaders were able to understand the importance of constant learning and its alignment with the business goals, this activity also gave them the insight on how to define the career development or promotion criteria for high performing individuals and that they must consider both performance and potential in the development of an employee.
[ 11598, 11185, 48249, 29, 4800, 112, 15538, 29, 16951, 48249, 47725, 8979, 31705, 44393, 34389, 11598, 11194, 48172, 28691, 19816, 33001, 18675, 37641, 10522, 36540, 30, 33108, 18675, 35003, 38527, 379, 17019, 38527, 25373, 31672, 10522, 19816, 26394, 19014, 31604, 30, 48005, 18675, 30873, 40313, 136, 47819, 34389, 37724, 43630, 36297, 48172, 48391, 47736, 45145, 43046, 30212, 18675, 39213, 43648, 136, 30, 47736, 24996, 20774, 48172, 36355, 47736, 45138, 43048, 19816, 25192, 48172, 22834, 47736, 28161, 379, 29, 6966, 49775, 23985, 47736, 35957, 21086, 40988, 42673, 48449, 19816, 20234, 38198, 37829, 50038, 23321, 30, 38255, 50709, 45145, 19816, 34868, 34389, 43046, 33108, 38484, 48172, 33082, 27865, 19816, 39986, 22529, 31378, 379, 29, 11598, 36021, 34389, 18675, 48249, 33108, 47736, 26255, 47899, 40988, 48172, 35651, 30212, 39327, 19816, 47784, 19816, 37103, 33743, 30, 33108, 51280, 25570, 48172, 25110, 37103, 25122, 45471, 379, 17040, 11598, 36021, 48249, 8979, 31705, 22033, 47736, 17233, 136, 47736, 30, 8933, 43174, 19816, 47736, 4179, 38366, 47407, 38255, 38275, 47197, 19816, 36021, 47736, 34615, 38131, 19757, 28160, 30, 30525, 47736, 48078, 38131, 33383, 48071, 31726, 537, 44697, 37217, 48172, 18675, 37641, 43648, 379, 29, 3032, 2131, 29, 8979, 46021, 47736, 40988, 22241, 34301, 19547, 47736, 45960, 122, 8541, 136, 17233, 19816, 4179, 47407, 125, 48172, 26886, 47736, 30, 34615, 38131, 18675, 37641, 31996, 28160, 379, 16951, 28472, 34615, 34389, 27180, 34159, 1411, 4702, 53794, 51314, 48172, 995, 25612, 30, 122, 9360, 125, 136, 1829, 37069, 48172, 989, 37069, 122, 12581, 41052, 125, 989, 37069, 48172, 1309, 37069, 122, 4606, 26394, 125, 136, 30, 22689, 53794, 1597, 1309, 128, 37069, 122, 6237, 35115, 125, 29, 9285, 4702, 166, 53794, 47736, 28160, 50840, 31079, 48005, 47736, 30287, 9360, 41127, 136, 21089, 38131, 47736, 22188, 30, 48449, 50745, 33199, 49169, 47736, 40988, 136, 47736, 27263, 29157, 19816, 47736, 48264, 34319, 379, 29, 4702, 171, 122, 12581, 13767, 125, 53794, 47927, 34389, 47736, 45924, 50735, 19757, 28160, 34389, 39543, 38255, 47736, 41055, 30, 30037, 19816, 34389, 29087, 48172, 33082, 47736, 27865, 19816, 47736, 38712, 379, 29, 4702, 53794, 1411, 122, 4606, 6239, 125, 53794, 9285, 47927, 45924, 47736, 28160, 34389, 30977, 40689, 38457, 34389, 31338, 48172, 30, 47257, 49616, 47736, 37667, 35268, 379, 29, 4702, 178, 122, 6237, 10501, 125, 53794, 17019, 45924, 34389, 30212, 28161, 50783, 45732, 24387, 19736, 38131, 48078, 30, 50912, 47736, 40993, 22188, 19816, 31705, 44845, 42778, 33085, 379, 29, 2775, 47736, 39195, 537, 45960, 50685, 47260, 48172, 18675, 32530, 26990, 21646, 50912, 47736, 18746, 36440, 30, 22678, 379, 16997, 50685, 31016, 18675, 50094, 48343, 44844, 47736, 49912, 22678, 19816, 50709, 34389, 29087, 30525, 47736, 30, 28160, 136, 47927, 31845, 47766, 48172, 49164, 47736, 25372, 42010, 379, 29, 16997, 50685, 20396, 48172, 39268, 47736, 46157, 37846, 49091, 27669, 22689, 18744, 47736, 35152, 37546, 38131, 19757, 28160, 379, 30, 8979, 31705, 47797, 27180, 47736, 39195, 33108, 1411, 31366, 136, 27669, 42994, 47736, 22689, 379, 6748, 31358, 43419, 47736, 30, 46168, 37846, 26992, 49091, 47736, 43187, 22678, 19816, 23735, 49616, 50912, 47736, 33743, 19816, 35152, 30, 43051, 379, 29, 9456, 112, 3056, 29, 18336, 24208, 47927, 19018, 50912, 49912, 45960, 50709, 8979, 42017, 47725, 49766, 50213, 19447, 28668, 30, 45506, 35385, 11598, 36021, 31672, 31016, 18675, 50038, 23321, 49169, 38131, 50709, 31606, 33108, 47736, 51013, 35330, 38131, 19757, 29, 28160, 136, 47736, 29083, 47725, 47860, 31705, 30525, 47736, 38527, 19816, 50709, 38527, 136, 23367, 136, 30, 23640, 136, 47407, 36387, 29076, 30525, 47736, 33357, 379, 17019, 19018, 31672, 50038, 39848, 25872, 47736, 45145, 30, 19816, 23940, 43046, 20542, 27669, 35268, 38131, 41090, 379, 16951, 50248, 49733, 22241, 47736, 39195, 31705, 31845, 30, 47736, 8933, 43174, 47407, 48172, 49164, 47736, 43648, 43048, 19816, 31866, 35884, 47736, 31999, 40988, 37103, 30, 27866, 19816, 28635, 30446, 379, 16951, 48447, 35947, 50685, 18724, 48172, 32788, 47736, 28879, 45146, 23941, 30, 35152, 43048, 19816, 31705, 26249, 38457, 42218, 47736, 24996, 19816, 47736, 20469, 48172, 47736, 30, 28161, 379, 29, 16951, 22188, 35115, 50685, 18724, 48172, 49164, 47736, 33038, 38131, 24430, 35152, 19816, 34470, 19534, 30, 50912, 47736, 22188, 31085, 136, 47927, 19018, 19626, 30838, 47766, 47736, 33738, 38255, 32234, 48172, 25870, 47736, 22529, 30, 26394, 38457, 41189, 25192, 30212, 31933, 39543, 33370, 19816, 47725, 47860, 37344, 24386, 21781, 30, 39533, 19816, 40442, 33108, 47736, 26394, 38131, 19757, 28160, 379, 29 ]
[ true, true, false, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, true, true, true, true, false, false, false, false, false, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, false, true, false, false, true, false, true, true, true, true, false, true, false, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, false, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, false, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,495
Challenge In my line of work my primary goal is to listen in to what the customer really wants, and then provide them with the best possible technical solution. As we are a company developing software we help our customers in their digital transformation of products and services. The task might for example be to come up with a completely new idea that will complement and further enhance the current business model. A few weeks ago I was assigned to a customer project where we were expected to come up with new ideas on how to attract new members and retain current members. A challenge with quite an open question. Selection Being inspired by the Mind Mapping tool as presented by Jessica Leiva in part three of this course, I decided I wanted to try my own version of it when I was to facilitate a workshop session together with the customer who had hired us, and with some colleagues who didn’t know very much about the client’s domain. We had a situation where most of the participants from the customer thought they knew pretty much everything there was to know about their business and the end user. Me and my colleagues were at the other hand in desperate need of knowing a lot more about the customer, the domain, and the end user. Choosing the art gallery form of a Mind Mapping seemed like a pretty good choice to gain more insight at this phase. Application Before the workshop we collected as much facts and information we could about the client’s domain. We conducted interviews and visited the client’s working environment. All this information was then summed up into articles, personas or "fact sheets” and printed out. We normally just hand out this information, collected in folders, to the participants. This time we put it all up on the surrounding walls and windows for everyone to see, and it was really radiating out all the information. We formed groups and gave them post-its to right their learnings on, and we put up a blank sheet for each group to stick their post-its on. They were given about 30 minutes to just walk around and read, discuss and write notes. After these 30 minutes the groups were discussing wildly and all the sheets were full of post-its. It was very effective. And so, while we presented the next step - to talk about and cluster their findings - they were all already there and immediately started to move around the post-its. After just a few minutes they were all ready to dive deeper into the meaning of all these learnings, now formed into named clusters. They were now given yet another 20 minutes to identify the insights form each cluster, write it down on new post-its and put on the cluster. Insight I do recognize myself from earlier projects when i listen to Tahir Haubold - in part four of this course - when he talks about how we sometimes make too many assumptions based on our own judgement. On what we believe is correct. Those assumptions might be right and lead us forward, though if we really want to get into those more wicked ideas leading us to more disruptive concepts, we need to look far outside our own garden, and we need to get more knowledge about what both the customer and the end user really thinks before we even get into the ideation phase. Before going too far into the unknown. As Tahir Haubold says we make assumptions based on guessing, and when it doesn’t work we just tweak it. And so it’s still the same guesses, and instead of either throwing it away or do some early experimenting with it, we add even more guessing into it. Not leading us anywhere. When listening to Dan Pink - in the first part of this course - when he talks about the difference between the left- and right-brain characteristics I can see why the Mind mapping is so important, as is appeals to firstly the left-sided "logical and linear way" of just reading in, and then secondly to the right-sided "context and synthesis" way of defining the bigger picture. I can’t emphasize enough the importance of doing a more thorough work in the beginning of the design thinking process by not making to many assumptions of our own, and not feel content with the facts and information we’ve collected so far. By adding the Mind Mapping approach all the participants get a mutual understanding of the situation, and they gain valuable insights that they’d never get if they were to just quitly read in all the information themselves and then jump into an ideation session. Approach If I was to do this again I might change the way to present the information. Use a lot more posters, visual graphs and pictures instead of papers with a lot of texts. More like a newspaper approach, and maybe also include some fun gadgets for the participants to interact with to get information. If there is time for it. The art gallery approach is definately something I will use a lot more beacuse of its beautiful way of radiating out the information throughout the whole workshop. The better presented it brings out people’s curiousity and can also be an icebreaker when they start to discuss with each other what they see and learn.
[ 4800, 30, 9285, 37366, 35424, 38131, 51013, 37366, 40853, 31082, 34389, 48172, 35474, 33108, 48172, 50709, 47736, 25413, 42023, 50443, 136, 19816, 47797, 30, 41347, 47766, 50912, 47736, 21345, 40389, 47454, 45464, 379, 3168, 50560, 20234, 18675, 23883, 26391, 30, 45411, 50560, 31843, 38645, 25418, 33108, 47756, 26624, 48492, 38131, 41064, 19816, 44560, 379, 16951, 30, 47345, 36641, 30212, 28896, 21124, 48172, 23735, 49616, 50912, 18675, 23988, 37641, 32732, 47725, 50840, 23978, 19816, 30, 30676, 28364, 47736, 25372, 22188, 36940, 379, 2145, 29718, 50639, 19402, 8979, 50483, 20463, 48172, 18675, 25413, 30, 41145, 50735, 50560, 50685, 29087, 48172, 23735, 49616, 50912, 37641, 32749, 38255, 32234, 48172, 20624, 37641, 36387, 30, 19816, 43292, 25372, 36387, 379, 2145, 22869, 50912, 41718, 19757, 38337, 41663, 379, 35, 15538, 30, 3719, 33783, 22241, 47736, 11598, 11194, 48249, 20375, 40738, 22241, 9852, 10566, 33108, 39173, 47983, 38131, 47927, 30, 24986, 136, 8979, 25713, 8979, 50441, 48172, 48769, 37366, 38910, 50021, 38131, 34434, 50730, 8979, 50483, 48172, 29407, 18675, 51064, 30, 44576, 48191, 50912, 47736, 25413, 50783, 31487, 31997, 49717, 136, 19816, 50912, 45494, 23640, 50783, 26531, 37974, 30, 34862, 50038, 37235, 18744, 47736, 23354, 53806, 27263, 379, 18238, 31487, 18675, 45074, 50735, 37135, 38131, 47736, 39195, 30, 30525, 47736, 25413, 47956, 47860, 34846, 40798, 37235, 28836, 47819, 50483, 48172, 34862, 18744, 47756, 30, 22188, 19816, 47736, 28263, 49741, 379, 11381, 19816, 37366, 23640, 50685, 20542, 47736, 38622, 31537, 33108, 26281, 37530, 30, 38131, 34865, 18675, 35689, 37103, 18744, 47736, 25413, 136, 47736, 27263, 136, 19816, 47736, 28263, 49741, 379, 4957, 47736, 20334, 30, 30747, 30285, 38131, 18675, 11598, 11194, 44351, 35385, 18675, 40798, 31108, 23098, 48172, 30731, 37103, 33738, 20542, 47927, 30, 39737, 379, 35, 3032, 30, 3702, 47736, 51064, 50560, 23647, 20375, 37235, 29434, 19816, 33508, 50560, 24914, 18744, 47736, 23354, 53806, 30, 27263, 379, 18238, 24207, 34141, 19816, 50202, 47736, 23354, 53806, 51043, 28529, 379, 2775, 47927, 30, 33508, 50483, 47797, 46793, 49616, 34159, 20345, 136, 39645, 38457, 106, 29419, 44713, 53811, 19816, 40872, 38654, 379, 18238, 30, 37813, 34686, 31537, 38654, 47927, 33508, 136, 23647, 33108, 30148, 136, 48172, 47736, 39195, 379, 17019, 48078, 50560, 30, 41554, 34434, 19547, 49616, 38255, 47736, 46951, 50427, 19816, 50861, 30212, 28831, 48172, 44335, 136, 19816, 34434, 50483, 42023, 30, 41772, 38654, 19547, 47736, 33508, 379, 18238, 30307, 31366, 19816, 30838, 47766, 40394, 143, 34470, 48172, 43539, 47756, 30, 35158, 38255, 136, 19816, 50560, 41554, 49616, 18675, 21553, 44710, 30212, 27669, 31358, 48172, 46157, 47756, 40394, 143, 34470, 38255, 379, 16997, 50685, 30, 31016, 18744, 1485, 36763, 48172, 34686, 50406, 20290, 19816, 41959, 136, 26886, 19816, 51164, 37846, 379, 2636, 47848, 1485, 30, 36763, 47736, 31366, 50685, 26889, 50837, 19816, 19547, 47736, 44713, 50685, 30600, 38131, 40394, 143, 34470, 379, 9685, 50483, 50038, 30, 27850, 379, 2897, 45345, 136, 50753, 50560, 40738, 47736, 37667, 46134, 143, 48172, 47276, 18744, 19816, 23459, 47756, 29844, 143, 30, 47860, 50685, 19547, 19623, 47819, 19816, 32914, 46025, 48172, 37211, 20290, 47736, 40394, 143, 34470, 379, 2636, 34686, 18675, 30, 29718, 36763, 47860, 50685, 19547, 41981, 48172, 27148, 25813, 34159, 47736, 36259, 38131, 19547, 47848, 35158, 136, 37898, 30, 30307, 34159, 37415, 23464, 379, 16997, 50685, 37898, 31016, 51259, 19905, 1203, 36763, 48172, 32788, 47736, 30, 33743, 30285, 27669, 23459, 136, 51164, 34434, 27356, 38255, 37641, 40394, 143, 34470, 19816, 41554, 38255, 47736, 23459, 379, 35, 9448, 30, 8979, 27214, 42195, 37373, 30525, 27682, 41156, 50730, 32675, 35474, 48172, 16737, 8673, 143, 33108, 39173, 30381, 38131, 47927, 30, 24986, 143, 50730, 31726, 47282, 18744, 32234, 50560, 45510, 35884, 48243, 36019, 20509, 21077, 38255, 38645, 30, 38910, 34638, 379, 12581, 50709, 50560, 21259, 34389, 24836, 379, 17028, 20509, 36641, 21124, 43539, 19816, 35109, 30, 49717, 30349, 136, 47954, 32816, 50560, 42023, 50440, 48172, 30966, 34159, 47951, 37103, 50806, 32749, 35117, 49717, 48172, 37103, 30, 27037, 24126, 136, 50560, 37530, 48172, 35651, 29526, 38722, 38645, 38910, 30789, 136, 19816, 50560, 37530, 48172, 30966, 37103, 30, 34868, 18744, 50709, 21781, 47736, 25413, 19816, 47736, 28263, 49741, 42023, 47908, 21207, 50560, 28802, 30966, 30, 34159, 47736, 32761, 39737, 379, 3702, 31096, 48243, 29526, 34159, 47736, 49384, 379, 3168, 16737, 8673, 44021, 50560, 35884, 30, 20509, 21077, 38255, 31408, 136, 19816, 50730, 34434, 27243, 37974, 51013, 50560, 34686, 48850, 34434, 379, 2897, 45345, 34434, 53806, 46185, 29, 47736, 43922, 31407, 136, 19816, 33812, 38131, 27909, 48015, 34434, 20833, 38457, 27214, 45494, 27684, 29147, 30, 50912, 34434, 136, 50560, 19075, 28802, 37103, 31408, 34159, 34434, 379, 12307, 35117, 49717, 19984, 379, 37, 18325, 35479, 48172, 5955, 13394, 143, 33108, 47736, 29894, 39173, 38131, 47927, 24986, 143, 50730, 31726, 47282, 18744, 47736, 30, 26566, 21370, 47736, 35190, 19816, 43539, 143, 21849, 22946, 8979, 22391, 44335, 50802, 47736, 11598, 36034, 30, 34389, 45345, 33040, 136, 20375, 34389, 20030, 48172, 29897, 47736, 35189, 143, 44897, 106, 35606, 19816, 35428, 50549, 106, 38131, 34686, 41972, 30, 33108, 136, 19816, 47797, 44302, 48172, 47736, 43539, 143, 44897, 106, 24563, 19816, 47152, 106, 50549, 38131, 25876, 47736, 21414, 30, 39850, 379, 37, 8979, 22267, 37974, 28138, 28398, 47736, 33038, 38131, 27252, 18675, 37103, 47947, 51013, 33108, 47736, 21222, 38131, 30, 47736, 26238, 47899, 40988, 22241, 37829, 35897, 48172, 36019, 20509, 38131, 38645, 38910, 136, 19816, 37829, 29662, 30, 24548, 50912, 47736, 29434, 19816, 33508, 50560, 53807, 23647, 45345, 29526, 379, 4197, 19086, 47736, 11598, 11194, 30, 20129, 19547, 47736, 39195, 30966, 18675, 37358, 49169, 38131, 47736, 45074, 136, 19816, 47860, 30731, 30, 49862, 33743, 47725, 47860, 53802, 37638, 30966, 32816, 47860, 50685, 48172, 34686, 41719, 41959, 33108, 19547, 47736, 33508, 30, 47794, 19816, 47797, 34663, 34159, 19757, 32761, 44576, 379, 35, 3056, 30, 9194, 8979, 50483, 48172, 27214, 47927, 19349, 8979, 36641, 22903, 47736, 50549, 48172, 40732, 47736, 33508, 379, 17679, 18675, 35689, 37103, 30, 40407, 136, 50213, 31223, 19816, 39852, 33812, 38131, 39092, 50912, 18675, 35689, 38131, 47700, 379, 11810, 35385, 18675, 30, 37661, 20129, 136, 19816, 36238, 19626, 33197, 45494, 30617, 30725, 30212, 47736, 39195, 48172, 30, 33949, 50912, 48172, 30966, 33508, 379, 9194, 47819, 34389, 48078, 30212, 34434, 379, 37, 16951, 20334, 30747, 20129, 34389, 25868, 45506, 8979, 50840, 49728, 18675, 35689, 37103, 21137, 38131, 34470, 21164, 30, 50549, 38131, 41772, 38654, 47736, 33508, 48006, 47736, 50786, 51064, 379, 16951, 21361, 40738, 34434, 30, 21982, 38654, 39478, 53806, 25366, 19816, 22391, 19626, 21124, 19757, 32718, 50730, 47860, 46021, 48172, 26886, 50912, 30, 27669, 38622, 50709, 47860, 44335, 19816, 35145, 379, 29 ]
[ true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, false, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, true, true, true, true, false, true, true, false, true, true, true, false, true, true, true, true, true, true, false, true, true, true, false, true, false, true, true, true, false, true, true, false, true, true, true, true, true, false, true, true, true, false, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, false, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, false, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, true, true, true, true, true, false, true, true, true, false, true, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, false, true, false, true, true, true, false, true, true, true, true, false, false, true, true, true, true, true, true, false, false, true, false, true, true, false, true, true, true, true, true, true, false, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,496
Challenge & Selection The challenge for us was to identify alternative sources of revenue for a bread delivery service. Growth at the delivery service had become stagnant, and the business was looking how to best utilize their assets, which included, three delivery trucks and a network of restaurants and small shops. As the main assets the bread delivery service had included a community of small businesses, we used the Journey Mapping tool. This tool follows a customer as they receive a service, and utilizes ethnographic research modalities to establish the human elements in the process and uncover hidden opportunities in the relationship the delivery service had with its clients. Application To implement the tool, we spent a day with each of the three delivery drivers, during which time we took careful notes of how each of the employees interacted with the customers and which routes they took between deliveries. During our ride along, we had the opportunity to speak with the customers and uncovered some opportunities in the community of restaurants and shops that were being delivered to. One of the restaurants just started making pastries for a local chain of small grocery store which happened to be a customer as well. We were able to tweak the schedule and some of the routes so that two of the trucks that would have been just driving back to the bakery empty now delivered on its return trip. Insight This opportunity was best realized because the network of clients was treated as an ecosystem within which the bread delivery service operated. Using the human interaction during the mapping process made it so that a new stream of revenue could be derived with a little logistic tweaking. Approach We were fortunate enough to uncover a revenue generating insight using Journey Mapping. The co-creation tool was also implemented during the process. One of the drivers had the idea to increase the web presence by starting a weekly vlog using video from the dash cams mounted in the delivery trucks, which has since been implemented. Although the vlog has not created any new revenue, the drivers have an extra bit of ‘pride on the drive’ which has increased moral.
[ 4800, 112, 15538, 29, 16951, 22869, 30212, 49717, 50483, 48172, 32788, 19638, 45573, 38131, 43399, 30212, 18675, 21891, 25992, 44549, 379, 29, 8419, 20542, 47736, 25992, 44549, 31487, 21174, 45937, 136, 19816, 47736, 22188, 50483, 35654, 32234, 48172, 21345, 29, 49793, 47756, 20459, 136, 50745, 33198, 136, 47983, 25992, 48734, 19816, 18675, 37614, 38131, 43229, 19816, 29, 45258, 44789, 379, 3168, 47736, 35856, 20459, 47736, 21891, 25992, 44549, 31487, 33198, 18675, 23863, 38131, 45258, 29, 22192, 136, 50560, 49733, 47736, 9938, 11194, 48249, 379, 17019, 48249, 30165, 18675, 25413, 20375, 47860, 42131, 18675, 29, 44549, 136, 19816, 49795, 28747, 43078, 36936, 48172, 28691, 47736, 32535, 27973, 33108, 47736, 29, 40988, 19816, 49078, 31921, 38395, 33108, 47736, 42682, 47736, 25992, 44549, 31487, 50912, 34470, 29, 23367, 379, 29, 3032, 29, 17108, 33001, 47736, 48249, 136, 50560, 45732, 18675, 25606, 50912, 27669, 38131, 47736, 47983, 25992, 27493, 136, 27594, 50745, 29, 48078, 50560, 48246, 22534, 37846, 38131, 32234, 27669, 38131, 47736, 28161, 33951, 50912, 47736, 25418, 19816, 29, 50745, 43732, 47860, 48246, 21370, 25988, 379, 6595, 38645, 43522, 19605, 136, 50560, 31487, 47736, 38397, 48172, 29, 45635, 50912, 47736, 25418, 19816, 49079, 45494, 38395, 33108, 47736, 23863, 38131, 43229, 29, 19816, 44789, 47725, 50685, 21246, 25986, 48172, 379, 12588, 38131, 47736, 43229, 34686, 46025, 35897, 39275, 30212, 29, 18675, 35561, 22850, 38131, 45258, 31334, 46253, 50745, 31603, 48172, 21124, 18675, 25413, 20375, 50667, 379, 18238, 50685, 18724, 48172, 29, 48850, 47736, 44103, 19816, 45494, 38131, 47736, 43732, 45345, 47725, 48876, 38131, 47736, 48734, 47725, 51125, 31705, 21197, 34686, 29, 27496, 20893, 48172, 47736, 20971, 28188, 37898, 25986, 38255, 34470, 43359, 48684, 379, 29, 9448, 29, 17019, 38397, 50483, 21345, 42017, 21173, 47736, 37614, 38131, 23367, 50483, 48601, 20375, 19757, 27773, 29, 50927, 50745, 47736, 21891, 25992, 44549, 38357, 379, 17693, 47736, 32535, 33953, 27594, 47736, 29, 36034, 40988, 35814, 34434, 45345, 47725, 18675, 37641, 46370, 38131, 43399, 24914, 21124, 26193, 50912, 18675, 35513, 35616, 29, 48853, 379, 29, 3056, 29, 18238, 50685, 30342, 28398, 48172, 49078, 18675, 43399, 30887, 33738, 49766, 9938, 11194, 379, 29, 16951, 23477, 143, 25119, 48249, 50483, 19626, 33007, 27594, 47736, 40988, 379, 12588, 38131, 47736, 27493, 31487, 47736, 32732, 29, 48172, 33259, 47736, 50589, 40729, 22241, 46030, 18675, 50636, 50283, 49766, 50094, 30525, 47736, 25563, 22390, 29, 37200, 33108, 47736, 25992, 48734, 136, 50745, 31672, 45019, 21197, 33007, 379, 2815, 47736, 50283, 31672, 37829, 29, 25112, 19973, 37641, 43399, 136, 47736, 27493, 31705, 19757, 29286, 21517, 38131, 53798, 40844, 38255, 47736, 27487, 53800, 50745, 31672, 29, 33261, 37092, 379, 29 ]
[ true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, false, false, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,497
REFLECTION-MIND MAPPING CHALLENGE: So, when starting something new or introducing new ideas, everyone has their own challenges. My challenge is to bring interest in people among various generations about the culture and heritage of our country. Now-a-days most of the people are addicted to smart phones. In this process, the are losing interest in extra-circular activities. This cultural program also includes arts, games, and many more. SELECTION: The tool that I decided to use is “MIND-MAPPING TOOL”. The process in this tool involves breaking down the situation into various stages. This helps us to know the situation further. This also helps us to know the information that helps us to bring the people back to the cultural fests (or) the art fest. In this process, we define the main purpose of the issue, the common points in elements, which helps us to find the flaw points, and helps us to re- consider the solution of idea. APPLICATION: I choose mind-mapping tool because it’s visually easy to grasp for me. It helps me to be very structured in the points I choose and describe them. Hence I feel this is the most powerful tool that allows to see insights and understand it further. We can get more creative in this part too. It helps our brain to work better too. So first I started using sticky notes to note down all the points that are necessary for my challenge. Then I filtered them with help of my teammates, and wrote the main points on a paper. Then started to draft the mind-map that we needed to accomplish the challenge. Later for presentations I started searching google for apps or websites to create mind-maps. I found Mindomo. None of the others impressed me to use them. This contains lot of tools which helped me distinguish the points and gave much more pleasing result to the eye. To bring upon the ideas I and my team used brain-storming method. Each of us took 30 minutes and wrote down each and every idea on the sticky notes which we later used and filtered them to get the necessary points. INSIGHT & APPROACH: Firstly we need to revise the lessons learnt in this course. We need to ask out about furthers advises and takeout the suggestions given by the teachers or the seniors in that area. Take out the feedback of your mind-map presentation every time. This helps you to improve your skills over-time. And continue this frequently to know your flaws, and make this as your daily basis activity. It even helps us to memorize in daily usage such as during education. I have the feeling that mind map might be the master tool.
[ 14091, 143, 10955, 10885, 29, 4289, 2131, 29, 15931, 136, 50730, 46030, 45506, 37641, 38457, 34193, 37641, 32749, 136, 28831, 31672, 47756, 38910, 30, 22881, 379, 11933, 22869, 34389, 48172, 21979, 33999, 33108, 39478, 19729, 49912, 30890, 18744, 47736, 30, 25331, 19816, 31889, 38131, 38645, 24967, 379, 12338, 143, 18675, 143, 25612, 37135, 38131, 47736, 39478, 20234, 19081, 48172, 45265, 30, 39773, 379, 9285, 47927, 40988, 136, 47736, 20234, 35684, 33999, 33108, 29286, 143, 23197, 19014, 379, 17019, 25329, 30, 41114, 19626, 33199, 20370, 136, 30763, 136, 19816, 36019, 37103, 379, 29, 15006, 2131, 29, 16951, 48249, 47725, 8979, 25713, 48172, 49728, 34389, 53810, 10955, 143, 10885, 16676, 53811, 379, 16951, 40988, 33108, 47927, 48249, 34322, 30, 21909, 27356, 47736, 45074, 34159, 49912, 45929, 379, 17019, 31857, 49717, 48172, 34862, 47736, 45074, 30676, 379, 30, 17019, 19626, 31857, 49717, 48172, 34862, 47736, 33508, 47725, 31857, 49717, 48172, 21979, 47736, 39478, 20893, 48172, 47736, 30, 25329, 29708, 122, 38457, 125, 47736, 20334, 29703, 379, 30, 9285, 47927, 40988, 136, 50560, 25870, 47736, 35856, 41525, 38131, 47736, 34419, 136, 47736, 30, 23819, 40172, 33108, 27973, 136, 50745, 31857, 49717, 48172, 29838, 47736, 29977, 40172, 136, 19816, 31857, 49717, 48172, 41928, 24386, 47736, 45464, 38131, 32732, 379, 29, 2301, 2131, 29, 8979, 23110, 36689, 143, 36034, 48249, 21173, 34434, 53806, 50246, 27719, 48172, 31229, 30212, 36247, 379, 9685, 31857, 36247, 48172, 21124, 50038, 30, 46460, 33108, 47736, 40172, 8979, 23110, 19816, 26210, 47766, 379, 8740, 8979, 29662, 47927, 34389, 47736, 37135, 40482, 30, 48249, 47725, 19590, 48172, 44335, 33743, 19816, 49164, 34434, 30676, 379, 18238, 22391, 30966, 37103, 25122, 33108, 47927, 30, 39173, 48243, 379, 9685, 31857, 38645, 21849, 48172, 51013, 21361, 48243, 379, 29, 15931, 29894, 8979, 46025, 49766, 46168, 37846, 48172, 37838, 27356, 19547, 47736, 40172, 47725, 20234, 37518, 30212, 37366, 30, 22869, 379, 16969, 8979, 29803, 47766, 50912, 31843, 38131, 37366, 47419, 136, 19816, 51184, 47736, 35856, 40172, 38255, 18675, 30, 39083, 379, 16969, 46025, 48172, 27397, 47736, 36689, 143, 36021, 47725, 50560, 37534, 48172, 18880, 47736, 22869, 379, 30, 10440, 30212, 40736, 8979, 46025, 44278, 31117, 30212, 20177, 38457, 50611, 48172, 25110, 36689, 143, 36049, 379, 30, 8979, 30367, 11619, 379, 12283, 38131, 47736, 38623, 33066, 36247, 48172, 49728, 47766, 379, 17019, 24529, 35689, 38131, 48264, 30, 50745, 31845, 36247, 27098, 47736, 40172, 19816, 30838, 37235, 37103, 40080, 43267, 48172, 47736, 29333, 379, 17108, 30, 21979, 49661, 47736, 32749, 8979, 19816, 37366, 47407, 49733, 21849, 143, 46278, 36531, 379, 6748, 38131, 49717, 48246, 1485, 30, 36763, 19816, 51184, 27356, 27669, 19816, 28827, 32732, 38255, 47736, 46168, 37846, 50745, 50560, 35025, 49733, 19816, 30, 29803, 47766, 48172, 30966, 47736, 37518, 40172, 379, 29, 9075, 112, 2310, 2131, 29, 7697, 50560, 37530, 48172, 43422, 47736, 35253, 35160, 33108, 47927, 24986, 379, 18238, 37530, 48172, 20394, 38654, 18744, 30681, 30, 19244, 19816, 47262, 47736, 46755, 31016, 22241, 47736, 47399, 38457, 47736, 44455, 33108, 47725, 20237, 379, 16742, 30, 38654, 47736, 29654, 38131, 51280, 36689, 143, 36021, 40735, 28827, 48078, 379, 17019, 31857, 51273, 48172, 33082, 51280, 30, 45145, 38756, 143, 48078, 379, 2897, 24588, 47927, 30484, 48172, 34862, 51280, 29983, 136, 19816, 35884, 47927, 20375, 51280, 30, 25519, 21093, 19018, 379, 9685, 28802, 31857, 49717, 48172, 36411, 33108, 25519, 49723, 46716, 20375, 27594, 27818, 379, 8979, 30, 31705, 47736, 29663, 47725, 36689, 36021, 36641, 21124, 47736, 36149, 48249, 379, 29 ]
[ false, false, true, false, false, false, false, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, false, false, false, true, true, true, true, true, true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, true, false, false, true, false, true, true, true, false, true, true, true, false, true, false, true, true, true, false, false, false, false, false, false, true, true, true, true, true, true, true, true, false, false, false, true, false, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, false, true, true, true, false, true, false, true, true, false, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, false, true, true, false, false, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, false, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, false, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, true, true, false, true, false, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,500
Example-Visualization Challenge and Selection: To understand the needs of a grocery shopper and their first-time experience at their local grocery store. Application: For the purpose of this study, design thinkers chose to interview shoppers at both Trader Joe’s and Safeway (Shop names) and picked a diverse range of users between the ages of 18–80. Interpretation: Mind Maps help uncover (interpret) and make sense of what our users were saying and what our observations from their actions indicated. Trader Joe’s, 11 am, 10/1/191. Woman in her late 30s, brown hair with bangs. She had approximately 10 items in a cart. This was the first interview. We learned a few things. First of all, it surprised us that although this woman was a consistent shopper (20–30 times at this location, 1–2 times a week) she sometimes needed to ask for help when certain items she was looking for had been moved. We also confirmed that the key component in a “good” grocery experience is a short time spent in the store, with a short checkout line. She also mentioned that she prefers this location because it has a parking garage available for shoppers. Insight and Approach: Quick/efficient overall shopping experience Short check-out lines Consistency in shelf restocking & positioning
[ 7215, 143, 18008, 29, 4800, 19816, 15538, 2131, 29, 17108, 49164, 47736, 37546, 38131, 18675, 31334, 44785, 19816, 47756, 29894, 143, 48078, 29125, 20542, 47756, 35561, 31334, 30, 46253, 379, 29, 3032, 2131, 29, 7788, 30, 47736, 30, 41525, 30, 38131, 30, 47927, 30, 46496, 136, 30, 26238, 30, 47897, 30, 23128, 30, 48172, 30, 34131, 30, 44786, 30, 20542, 33, 21781, 30, 17215, 9890, 53806, 19816, 15229, 122, 15740, 37419, 125, 19816, 39833, 18675, 27159, 41850, 38131, 49750, 21370, 47736, 19373, 38131, 30, 1018, 379, 29, 9562, 2131, 29, 11598, 11202, 31843, 49078, 122, 34082, 125, 19816, 35884, 44463, 38131, 50709, 38645, 49750, 50685, 44019, 19816, 50709, 38645, 30, 38040, 30525, 47756, 18997, 33334, 379, 29, 17215, 9890, 53806, 136, 843, 19661, 136, 803, 379, 29, 18419, 33108, 31873, 35021, 1501, 136, 22035, 31497, 50912, 21011, 379, 15694, 31487, 20173, 790, 34450, 33108, 18675, 22581, 379, 17019, 50483, 47736, 30, 29894, 34131, 379, 18238, 35147, 18675, 29718, 47886, 379, 7694, 38131, 19547, 136, 34434, 46940, 49717, 47725, 19643, 30, 47927, 30, 50969, 30, 50483, 33, 18675, 30, 24407, 30, 44785, 30, 122, 1276, 30, 48105, 30, 20542, 30, 47927, 35576, 136, 30, 1119, 48105, 30, 18675, 30, 50624, 125, 30, 44697, 33, 45510, 30, 37534, 30, 48172, 30, 20394, 30, 30212, 30, 31843, 30, 50730, 30, 22824, 30, 34450, 30, 44697, 30, 50483, 35654, 30212, 31487, 21197, 30, 37212, 379, 18238, 19626, 24260, 47725, 47736, 34752, 24024, 33108, 18675, 53810, 31108, 53811, 31334, 29125, 34389, 18675, 44794, 48078, 45732, 30, 33108, 47736, 46253, 136, 50912, 18675, 44794, 23015, 35424, 379, 15694, 19626, 36440, 47725, 44697, 40649, 47927, 35576, 21173, 34434, 31672, 30, 18675, 39165, 30784, 20774, 30212, 44786, 379, 29, 9448, 19816, 3056, 2131, 29, 14028, 537, 27866, 38763, 44787, 29125, 29, 15746, 23007, 143, 38654, 35435, 29, 5421, 33108, 44714, 43236, 112, 40360, 29 ]
[ false, false, false, false, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, false, false, false, false, false, false, false, true, false, true, false, true, false, true, false, true, false, false, true, false, true, false, true, false, true, false, true, false, true, false, true, false, true, false, true, false, true, false, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, false, false, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, false, true, false, false, true, true, false, true, false, false, false, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, false, true, false, true, false, true, false, true, false, true, false, true, false, false, true, false, true, false, true, false, true, false, true, false, true, true, false, true, false, false, true, false, true, false, true, false, true, false, true, false, true, false, true, false, true, false, true, false, true, false, true, false, true, false, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, false, true, true, false, false, false, false, false, true, true, true, false, false, true, false, false, true, false, false, true, true, true, true, true, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,502
Reflection – Visualization tool Finding a common ground thanks to visualization Challenge The company I work for provides strategic consultancy to companies that wish to improve and innovate their processes and, in some cases, their business models. One of our clients was facing a series of problems in handling customer care requests: since they had also activated an ecommerce activity alongside their traditional physical shop, they were unable to handle service requests in a sustainable timeframe and in a unified manner. They wanted to understand the bottlenecks in the process and how to overcome them. Selection After having some preliminary conversations with the main stakeholders of the business process (After Sales & Customer Care team, Shop Manager, Business Process & Operations, IT team), my colleagues and I realised that the scope of the problem was not very clear to them in terms of precise identification of both touchpoints with customers and responsible internal actors. Under those circumstances, we opted for some sessions of visualizations with all of them to set the problem together. In fact, visualization could allow to find a common ground for all people involved: before identifying and then taking any steps to solve the problem, we needed to make sure that all stakeholders were on the same page. This meant that everyone needed to have the same level of understanding of the context and of the issues linked to the situation. A necessary step to successfully come to a shared and effective solution. Moreover, as a side effect of visualization, we could provide them with a creative way of capturing how their business had been changing over a very short time: visualizing what changed in practice would have helped them to more easily identify if and where further improvements were needed. Application We scheduled three sessions to apply the visualization tool. Goal of the three sessions was to reply together to the first question of design thinking, What is?, with specific reference to the context of our client’s business: what is the real situation of our customer relations since we decided to expand our business and partially transform it digitally? To achieve this final goal, for any session, we proposed to take a different perspective: 1. Customer-perspective: what has changed for our customers, starting from the complaints we have been were receiving lately? 2. Operation-perspective: what has changed for my team and me in our day-to-day? 3. Put it all together in the bigger business perspective: how our business has changed? Each session was conceived as an active workshop in which participants had 15 minutes to exercise their creative power and express the given perspective. We provided them with sheets of paper, markers, crayons, magazines to cut out, scattered images, post-it notes. At the end of 15 minutes, each of them hung their work on the wall and had a few minutes to look at the others'. Afterwards, they identified together the elements in common and the elements of diversity that resulted from the works. Then, on a large blackboard, in the final part of the session, everything was put together into a single representation, taking in what had been identified as relevant and listening to the proposals that were made in lively discussion. Each session lasted approximately one hour and 15 minutes. The results of the first session, focused on the customer perspective, fuelled the starting part of the second workshop on the operation perspective: the objective was to include in the representation of the changes occurred in the daily operations also significant moments of the customer experience. Both results were then put together in the final workshop where a big visual representation captured what the company was going through with regard to customer care management. Insight & Approach The three sessions were helpful to set the problem in a way that not only mirrored the real situation from the perspectives of the various stakeholders involved, but also shed light on a more general need for process systematisation, starting from a better definition of new roles and responsibilities. What visually resulted was: 1. Confusion on the customer experience side. The customer was not experiencing the brand in a unified manner, having somehow to deal with the physical entity and the new, digital one. Corollary to this was not only having diversified channels to advance customer care requests, but also receiving very different replies to inquiries. 2. Internal misalignment on business objectives. Internal people were experiencing confusion too, not being aligned on the changing business vision and mission. This implied unclear objectives and even more unclear responsibilities in their day-to- day. 3. Creative moment. Despite confusion that resulted in a far from perfect customer care experience, the final picture that was drawn building on the contribution of all internal stakeholders, showed clearly all the potential of the company. These insights confirmed the correctness of our initial intuition: people were not really on the same page. This was because the company was going through a very exciting time of profound change, but also a hectic one, and people lacked time to reflect on it, assimilate it and adapt their daily activities. The approach adopted allowed some internal criticalities, mostly concerning people and processes, to emerge and to find a common ground where solutions could be identified and implemented in a following moment. However, the perspective of the customers was reconstructed only from the complaints they had and from asking people to put themselves in their shoes: customers were not directly involved. This would have required more time and budget than what we had for this project, the core of which remained in any case to improve organization processes. Next time, we will propose to extend the visualization activity to selected customers to get a first-hand view of their experience.
[ 14406, 53794, 18008, 48249, 29, 7672, 18675, 23819, 31347, 47722, 48172, 50228, 29, 4800, 29, 16951, 23883, 8979, 51013, 30212, 41353, 46342, 24478, 48172, 23879, 47725, 50902, 48172, 33082, 19816, 33659, 30, 47756, 40997, 19816, 136, 33108, 45494, 22610, 136, 47756, 22188, 36952, 379, 12588, 38131, 38645, 23367, 50483, 29417, 18675, 44533, 38131, 30, 40958, 33108, 31562, 25413, 22525, 43041, 2131, 45019, 47860, 31487, 19626, 18999, 19757, 27759, 19018, 30, 19607, 47756, 48418, 39812, 44778, 136, 47860, 50685, 48962, 48172, 31558, 44549, 43041, 33108, 18675, 46995, 30, 48089, 19816, 33108, 18675, 49318, 35990, 379, 16997, 50441, 48172, 49164, 47736, 21793, 33108, 47736, 40988, 19816, 32234, 48172, 30, 38772, 47766, 379, 29, 15538, 29, 2636, 31712, 45494, 40666, 24683, 50912, 47736, 35856, 45960, 38131, 47736, 22188, 40988, 122, 2636, 30, 15260, 112, 5769, 4603, 47407, 136, 15740, 11140, 136, 4179, 13749, 112, 12616, 136, 9136, 47407, 125, 136, 37366, 23640, 19816, 8979, 30, 42001, 47725, 47736, 44165, 38131, 47736, 40942, 50483, 37829, 50038, 23321, 48172, 47766, 33108, 47646, 38131, 40585, 32781, 38131, 21781, 30, 48331, 50912, 25418, 19816, 43214, 34049, 19029, 379, 17553, 47951, 23208, 136, 50560, 38417, 30212, 30, 45494, 44579, 38131, 50233, 50912, 19547, 38131, 47766, 48172, 44581, 47736, 40942, 48191, 379, 29, 9285, 29419, 136, 50228, 24914, 19583, 48172, 29838, 18675, 23819, 31347, 30212, 19547, 39478, 34319, 2131, 21207, 32789, 19816, 30, 47797, 47266, 19973, 46138, 48172, 45480, 47736, 40942, 136, 50560, 37534, 48172, 35884, 46908, 47725, 19547, 45960, 50685, 38255, 47736, 30, 43922, 38999, 379, 17019, 36270, 47725, 28831, 37534, 48172, 31705, 47736, 43922, 35268, 38131, 49169, 38131, 47736, 24563, 19816, 30, 38131, 47736, 34424, 35449, 48172, 47736, 45074, 379, 2145, 37518, 46134, 48172, 46700, 23735, 48172, 18675, 44668, 19816, 27850, 30, 45464, 379, 29, 11813, 136, 20375, 18675, 44895, 27845, 38131, 50228, 136, 50560, 24914, 41347, 47766, 50912, 18675, 25122, 50549, 38131, 22502, 32234, 30, 47756, 22188, 31487, 21197, 22918, 38756, 18675, 50038, 44794, 48078, 2131, 50243, 50709, 22908, 33108, 40517, 51125, 31705, 30, 31845, 47766, 48172, 37103, 27711, 32788, 32816, 19816, 50735, 30676, 33088, 50685, 37534, 379, 29, 3032, 29, 18238, 44104, 47983, 44579, 48172, 20083, 47736, 50228, 48249, 379, 8278, 38131, 47736, 47983, 44579, 50483, 48172, 42957, 30, 48191, 48172, 47736, 29894, 41663, 38131, 26238, 47899, 136, 18305, 34389, 2142, 136, 50912, 45670, 42421, 48172, 47736, 24563, 38131, 38645, 30, 23354, 53806, 22188, 2131, 50709, 34389, 47736, 41989, 45074, 38131, 38645, 25413, 42681, 45019, 50560, 25713, 48172, 29056, 38645, 30, 22188, 19816, 39190, 48491, 34434, 26633, 2142, 17108, 18938, 47927, 29810, 31082, 136, 30212, 19973, 44576, 136, 50560, 41241, 48172, 47257, 30, 18675, 26571, 39668, 2131, 29, 695, 379, 5769, 143, 39668, 2131, 50709, 31672, 22908, 30212, 38645, 25418, 136, 46030, 30525, 47736, 23975, 50560, 31705, 29, 21197, 50685, 42136, 35022, 2142, 29, 1125, 379, 12614, 143, 39668, 2131, 50709, 31672, 22908, 30212, 37366, 47407, 19816, 36247, 33108, 38645, 25606, 143, 48172, 143, 25606, 2142, 30, 1411, 379, 13933, 34434, 19547, 48191, 33108, 47736, 21414, 22188, 39668, 2131, 32234, 38645, 22188, 31672, 22908, 2142, 29, 6748, 44576, 50483, 24109, 20375, 19757, 19005, 51064, 33108, 50745, 39195, 31487, 935, 36763, 48172, 29002, 47756, 30, 25122, 40477, 19816, 29242, 47736, 31016, 39668, 379, 18238, 41348, 47766, 50912, 44713, 38131, 39083, 136, 36081, 136, 30, 25094, 136, 35818, 48172, 25452, 38654, 136, 44077, 32877, 136, 40394, 143, 34434, 37846, 379, 3248, 47736, 28263, 38131, 935, 36763, 136, 27669, 38131, 47766, 30, 32581, 47756, 51013, 38255, 47736, 50421, 19816, 31487, 18675, 29718, 36763, 48172, 35651, 20542, 47736, 38623, 113, 379, 2641, 136, 47860, 32783, 30, 48191, 47736, 27973, 33108, 23819, 19816, 47736, 27973, 38131, 27170, 47725, 43269, 30525, 47736, 51057, 379, 16969, 136, 38255, 18675, 30, 35003, 21538, 136, 33108, 47736, 29810, 39173, 38131, 47736, 44576, 136, 28836, 50483, 41554, 48191, 34159, 18675, 45030, 42986, 136, 30, 47266, 33108, 50709, 31487, 21197, 32783, 20375, 42720, 19816, 35479, 48172, 47736, 41239, 47725, 50685, 35814, 33108, 35524, 30, 26890, 379, 6748, 44576, 35016, 20173, 38275, 32215, 19816, 935, 36763, 379, 29, 16951, 43272, 38131, 47736, 29894, 44576, 136, 30129, 38255, 47736, 25413, 39668, 136, 30586, 47736, 46030, 39173, 38131, 47736, 44298, 30, 51064, 38255, 47736, 38360, 39668, 2131, 47736, 38006, 50483, 48172, 33197, 33108, 47736, 42986, 38131, 47736, 22915, 30, 38098, 33108, 47736, 25519, 38366, 19626, 44934, 37014, 38131, 47736, 25413, 29125, 379, 3993, 43272, 50685, 30, 47797, 41554, 48191, 33108, 47736, 29810, 51064, 50735, 18675, 21411, 50213, 42986, 22500, 50709, 47736, 23883, 50483, 30, 31096, 48005, 50912, 42533, 48172, 25413, 22525, 35937, 379, 29, 9448, 112, 3056, 29, 16951, 47983, 44579, 50685, 31850, 48172, 44581, 47736, 40942, 33108, 18675, 50549, 47725, 37829, 38300, 36775, 47736, 41989, 45074, 30525, 30, 47736, 39671, 38131, 47736, 49912, 45960, 34319, 136, 22214, 19626, 44702, 35363, 38255, 18675, 37103, 30873, 37530, 30212, 30, 40988, 47172, 136, 46030, 30525, 18675, 21361, 25879, 38131, 37641, 43654, 19816, 43211, 379, 18305, 50246, 30, 43269, 50483, 2131, 29, 695, 379, 5393, 38255, 47736, 25413, 29125, 44895, 379, 29, 16951, 25413, 50483, 37829, 29135, 47736, 21875, 33108, 18675, 49318, 35990, 136, 31712, 45499, 48172, 25640, 50912, 30, 47736, 39812, 28480, 19816, 47736, 37641, 136, 26624, 38275, 379, 5560, 48172, 47927, 50483, 37829, 38300, 31712, 27164, 30, 22929, 48172, 19202, 25413, 22525, 43041, 136, 22214, 19626, 42136, 50038, 26571, 42956, 48172, 33701, 379, 29, 1125, 379, 9553, 36782, 38255, 22188, 38009, 379, 29, 9553, 39478, 50685, 29135, 24287, 48243, 136, 37829, 21246, 19532, 38255, 47736, 22918, 22188, 50191, 30, 19816, 36848, 379, 17019, 33023, 49044, 38009, 19816, 28802, 37103, 49044, 43211, 33108, 47756, 25606, 143, 48173, 25606, 379, 29, 1411, 379, 5672, 37013, 379, 29, 6215, 24287, 47725, 43269, 33108, 18675, 29526, 30525, 39522, 25413, 22525, 29125, 136, 47736, 29810, 39850, 30, 47725, 50483, 27441, 22098, 38255, 47736, 24637, 38131, 19547, 34049, 45960, 136, 44838, 23329, 19547, 47736, 30, 40442, 38131, 47736, 23883, 379, 29, 16992, 33743, 24260, 47736, 24845, 38131, 38645, 33598, 34217, 2131, 39478, 50685, 37829, 42023, 38255, 47736, 43922, 38999, 379, 30, 17019, 50483, 21173, 47736, 23883, 50483, 31096, 48005, 18675, 50038, 28954, 48078, 38131, 41106, 22903, 136, 22214, 19626, 18675, 31819, 30, 38275, 136, 19816, 39478, 34929, 48078, 48172, 42451, 38255, 34434, 136, 20472, 34434, 19816, 19059, 47756, 25519, 19014, 379, 29, 16951, 20129, 19180, 19588, 45494, 34049, 25203, 136, 37137, 24142, 39478, 19816, 40997, 136, 48172, 30, 28070, 19816, 48172, 29838, 18675, 23819, 31347, 50735, 45471, 24914, 21124, 32783, 19816, 33007, 33108, 18675, 30162, 30, 37013, 379, 8912, 136, 47736, 39668, 38131, 47736, 25418, 50483, 42246, 38300, 30525, 47736, 23975, 47860, 31487, 30, 19816, 30525, 20399, 39478, 48172, 41554, 47794, 33108, 47756, 44770, 2131, 25418, 50685, 37829, 26724, 34319, 379, 17019, 51125, 30, 31705, 43046, 37103, 48078, 19816, 22077, 47714, 50709, 50560, 31487, 30212, 47927, 41145, 136, 47736, 24804, 38131, 50745, 42772, 33108, 19973, 30, 22605, 48172, 33082, 38527, 40997, 379, 12225, 48078, 136, 50560, 50840, 41240, 48172, 29257, 47736, 50228, 19018, 48172, 30, 44393, 25418, 48172, 30966, 18675, 29894, 143, 31537, 50111, 38131, 47756, 29125, 379, 29 ]
[ true, true, true, false, false, true, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, false, true, true, false, true, true, true, true, false, true, true, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, false, false, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, false, true, true, false, false, false, false, true, false, false, false, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, true, true, false, false, false, false, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, true, false, false, true, true, true, true, false, true, true, false, true, false, false, true, false, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, false, false, false, false, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, true, false, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, false, false, false, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, false, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,503
Reflection Challende y Sellection A challenge is the realization of a communal committee in the neighborhood, so that the neighbors are attentive about events and can organize to take care of and monitor the neighborhood. Since crime is on the rise in the area, and there have been some pedestrian robberies, as well as assault on shops. In addition, the presence of the police is very little, and it does not help to reduce these events. Application One of the ways to unite the residents of the neighborhood would be through sports activities that involve the majority of stakeholders. In addition, implement digital communication measures, in order to be attentive and alert to any event. These possible solutions emerged from brainstorming, as it is a good technique used to cover challenges in different aspects. Insight & Approach By using brainstorming, I obtained the main options that could be viable to develop that situation, based on that, the ones that were considered most appropriate for the profile of the town's citizens and their characteristics were chosen. Some observations to improve in the development of future similar situations, would be to carry out surveys to each of the neighbors to know their point of view. In addition, it would be useful to use other different tools to obtain more precise data and develop solutions better suited to the situation. Another observation would be the strengthening of businesses and enterprises of the neighbors, with the aim of supporting each other.
[ 14406, 29, 4798, 51224, 15556, 29, 2145, 22869, 34389, 47736, 42014, 38131, 18675, 23832, 23811, 33108, 47736, 37579, 136, 45345, 47725, 47736, 30, 37582, 20234, 20612, 18744, 28809, 19816, 22391, 38536, 48172, 47257, 22525, 38131, 19816, 37032, 47736, 30, 37579, 379, 29, 15828, 25174, 34389, 38255, 47736, 43569, 33108, 47736, 20237, 136, 19816, 47819, 31705, 21197, 45494, 39415, 43621, 136, 20375, 30, 50667, 20375, 20421, 38255, 44789, 379, 9285, 19088, 136, 47736, 40729, 38131, 47736, 40189, 34389, 50038, 35513, 136, 19816, 34434, 27243, 37829, 30, 31843, 48172, 42373, 47848, 28809, 379, 29, 3032, 29, 12588, 38131, 47736, 50554, 48172, 49357, 47736, 43126, 38131, 47736, 37579, 51125, 21124, 48005, 45823, 30, 19014, 47725, 34317, 47736, 35880, 38131, 45960, 379, 9285, 19088, 136, 33001, 26624, 30, 23847, 36283, 136, 33108, 38484, 48172, 21124, 20612, 19816, 19508, 48172, 19973, 28807, 379, 29, 16992, 40389, 45471, 28071, 30525, 21857, 136, 20375, 34434, 34389, 18675, 31108, 47464, 49733, 48172, 30, 25020, 22881, 33108, 26571, 20406, 379, 29, 9448, 112, 3056, 29, 4197, 49766, 21857, 136, 8979, 38066, 47736, 35856, 38447, 47725, 24914, 21124, 50062, 48172, 26383, 47725, 30, 45074, 136, 21077, 38255, 47725, 136, 47736, 38288, 47725, 50685, 24394, 37135, 20154, 30212, 47736, 41094, 38131, 30, 47736, 48361, 120, 23227, 19816, 47756, 22946, 50685, 23130, 379, 29, 15982, 38040, 48172, 33082, 33108, 47736, 26394, 38131, 30702, 44976, 45079, 136, 51125, 21124, 48172, 30, 22575, 38654, 46962, 48172, 27669, 38131, 47736, 37582, 48172, 34862, 47756, 40163, 38131, 50111, 379, 9285, 19088, 136, 34434, 51125, 30, 21124, 49736, 48172, 49728, 38622, 26571, 48264, 48172, 38064, 37103, 40585, 25570, 19816, 26383, 45471, 30, 21361, 46770, 48172, 47736, 45074, 379, 29, 2961, 38038, 51125, 21124, 47736, 46388, 38131, 22192, 19816, 28449, 38131, 47736, 30, 37582, 136, 50912, 47736, 19451, 38131, 46888, 27669, 38622, 379, 29 ]
[ false, false, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, false, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, false, true, true, false, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,505
Challenge and Selection As a marketing manager of the team, me and my colleagues’ job was to enhance the response of our induction process. We wanted maximum number of applicants from different fields and classes. Considering the limited campaign budget, we must carefully plan our way to achieve maximum number of applicants. The team decided to hold an intra-session as always but this time we are going to design think new ideas into it, to enhance our results. The ideas generated seemed quite convincing but to upheld them over large scale intra-session would be costly and if failed can result in waste of money, power, recourses and time. So, what team decided was to use design thinking tool of learning launch to check if new ideas would uphold on larger scale by implementing it on shorter scale for starters, just like IBM approach in its trade shows from module 4. Application Coming to application, we first planned a short scale intra, where we restricted the number of students from different aspects equally and on first-come based service. From each field and classed there would be 15 students, selected who ever registered first for intra. Now this year intra is going to be a lot better and full of activities we learned from different application of learning launch. We thought of giving the visitor a memorable time which they can reflect upon no matter if they want to join the Team, latter or not. We selected the theme of intra accordingly with our team mission i.e. RC Planes. Large LED screens around the house, where different past videos of our accomplishments were being played. An air fresh room environment properly ventilated. Fresh Margarita juice on arrival and a team member would be allocated to different group of 5-6 students, which he will guide the group around the house while talking charmingly and showing great aspect of hospitality. Chocolates and candies available free on different spots. Students will be shown our different past models and stories behind each one of them, and at last we will end with and live air show in open field. A team signature notebook and pen would be given to students while the are warningly leave at the end. After this successful small-scale we are now ready to implement it on larger scale Insight and Approach. What I learned from his experience is people are drawn to hospitality and warm environment. The kind of love and warmth student were shown build an image in their mind of how appreciated they would be when they join the team and be part of something great too. The experience and history shared would entice them to be part of it too, and it has proved it’s result, and we see a lot of people appreciating our intra and can’t wait to be a part of us. Using the same tool next time, I would lie to test more different kind of interactive session they can be very short lived for like 10-15m in regular hanging out places. See if this work and implement it on larger scale.
[ 4800, 19816, 15538, 29, 3168, 18675, 36093, 35945, 38131, 47736, 47407, 136, 36247, 19816, 37366, 23640, 53800, 34563, 50483, 48172, 28364, 47736, 43208, 38131, 38645, 30, 33383, 40988, 379, 18238, 50441, 36235, 37934, 38131, 20064, 30525, 26571, 29757, 19816, 23280, 379, 30, 5420, 47736, 35416, 22369, 22077, 136, 50560, 37344, 22535, 39986, 38645, 50549, 48172, 18938, 36235, 37934, 30, 38131, 20064, 379, 16951, 47407, 25713, 48172, 32047, 19757, 34167, 143, 44576, 20375, 19657, 22214, 47927, 48078, 50560, 20234, 31096, 48172, 26238, 30, 47890, 37641, 32749, 34159, 34434, 136, 48172, 28364, 38645, 43272, 379, 16951, 32749, 30885, 44351, 41718, 24716, 22214, 48172, 30, 49641, 47766, 38756, 35003, 44033, 34167, 143, 44576, 51125, 21124, 24890, 19816, 32816, 29449, 22391, 43267, 33108, 50500, 38131, 37028, 136, 30, 40477, 136, 42267, 19816, 48078, 379, 15931, 136, 50709, 47407, 25713, 50483, 48172, 49728, 26238, 47899, 48249, 38131, 35152, 35047, 48172, 30, 23007, 32816, 37641, 32749, 51125, 49643, 38255, 35007, 44033, 22241, 33012, 34434, 38255, 44807, 44033, 30212, 46028, 136, 34686, 35385, 30, 8989, 20129, 33108, 34470, 48404, 44847, 30525, 36988, 1597, 379, 29, 3032, 29, 5217, 48172, 20069, 136, 50560, 29894, 40002, 18675, 44794, 44033, 34167, 136, 50735, 50560, 43249, 47736, 37934, 38131, 46486, 30, 30525, 26571, 20406, 28573, 19816, 38255, 29894, 143, 23735, 21077, 44549, 379, 7913, 27669, 29753, 19816, 23279, 47819, 51125, 30, 21124, 935, 46486, 136, 44393, 50783, 28821, 42555, 29894, 30212, 34167, 379, 12338, 47927, 51241, 34167, 34389, 31096, 48172, 21124, 18675, 35689, 21361, 30, 19816, 30600, 38131, 19014, 50560, 35147, 30525, 26571, 20069, 38131, 35152, 35047, 379, 18238, 47956, 38131, 31022, 47736, 30, 50205, 18675, 36403, 48078, 50745, 47860, 22391, 42451, 49661, 37724, 36209, 32816, 47860, 50440, 48172, 34580, 47736, 16819, 136, 35035, 38457, 30, 37829, 379, 18238, 44393, 47736, 47781, 38131, 34167, 18890, 50912, 38645, 47407, 36848, 32681, 14071, 13428, 379, 10424, 10307, 44214, 30, 20290, 47736, 32219, 136, 50735, 26571, 39266, 50108, 38131, 38645, 18884, 50685, 21246, 40055, 379, 2872, 19456, 30485, 30, 43678, 28529, 41224, 49968, 379, 7894, 11222, 34655, 38255, 20313, 19816, 18675, 47407, 36384, 51125, 21124, 30, 19573, 48172, 26571, 31358, 38131, 1715, 143, 1829, 46486, 136, 50745, 31726, 50840, 31416, 47736, 31358, 20290, 47736, 32219, 50753, 30, 47281, 22971, 19816, 44844, 31269, 20405, 38131, 32184, 379, 4950, 19816, 22413, 20774, 30446, 38255, 30, 26571, 45830, 379, 16333, 50840, 21124, 44845, 38645, 26571, 39266, 36952, 19816, 46269, 21241, 27669, 38275, 38131, 47766, 136, 30, 19816, 20542, 35015, 50560, 50840, 28263, 50912, 19816, 35517, 19456, 44831, 33108, 38337, 29753, 379, 2145, 47407, 44929, 37839, 19816, 39440, 51125, 30, 21124, 31016, 48172, 46486, 50753, 47736, 20234, 50469, 35168, 20542, 47736, 28263, 379, 2636, 47927, 46699, 45258, 143, 44033, 50560, 20234, 30, 37898, 41981, 48172, 33001, 34434, 38255, 35007, 44033, 29, 9448, 19816, 3056, 379, 29, 18305, 8979, 35147, 30525, 32001, 29125, 34389, 39478, 20234, 27441, 48172, 32184, 19816, 50458, 28529, 379, 16951, 34807, 30, 38131, 35704, 19816, 50464, 46481, 50685, 44845, 22093, 19757, 32871, 33108, 47756, 36689, 38131, 32234, 20109, 47860, 51125, 21124, 30, 50730, 47860, 34580, 47736, 47407, 19816, 21124, 39173, 38131, 45506, 31269, 48243, 379, 16951, 29125, 19816, 32014, 44668, 51125, 30, 28468, 47766, 48172, 21124, 39173, 38131, 34434, 48243, 136, 19816, 34434, 31672, 41340, 34434, 53806, 43267, 136, 19816, 50560, 44335, 18675, 35689, 38131, 39478, 20111, 38645, 30, 34167, 19816, 22267, 37974, 50391, 48172, 21124, 18675, 39173, 38131, 49717, 379, 29, 17693, 47736, 43922, 48249, 37667, 48078, 136, 8979, 51125, 35326, 48172, 47671, 37103, 26571, 34807, 38131, 33956, 44576, 47860, 22391, 21124, 30, 50038, 44794, 35518, 30212, 35385, 790, 143, 935, 35786, 33108, 42578, 31593, 38654, 39972, 379, 15501, 32816, 47927, 51013, 19816, 33001, 34434, 38255, 35007, 30, 44033, 379, 29 ]
[ true, true, false, false, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, false, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, false, false, false, false, false, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, false, true, true, false, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, true, true, false, false, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, false, false, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]
20,506
Mind Mapping Challenge & Selection Best tool for my job is Mind Mapping method. To understand what my colleagues and coworkers want and need from management is my main aim. With Mind Mapping tool I can understand not just what they say also with that tool I can understand what their subconscious’ say. I use that method frequently via drawing .I ask my coworkers draw their dreams and after that I focus on the details. The small tip points which we forget to understand gives us the best solutions. Application The most useful improvements come after problems. Think about democracy, human rights and peace. They all are answers of some requests. Human asset is one of the most-maybe the most- important performance determiner. So I started with focusing what workers want and why they want them. I begin with trust factor and sincerity so rather than observing and interviewing workers; to use coffee breaks, lunches or even dinners are better choices. So rule #1 is always carry a pen and paper. Then along that conversations with my colleagues I ask questions about motivation, job satisfaction, employee interrelations, organizational belongingness and etc. these questions were sometimes general and sometimes specific. For example I asked one of them to list his top 5 duty about his job. The result was unbelievable. His job does not contain so complex duty portfolio. Except unplanned assignments there are 7 or 8 main duty which he is responsible. But rather than asking “Is there any duty which you do not like doing” with my question I got more sincere answers. After that I want my friend to draw himself most productive in his office. And there were many good details which we need to work on. Insight & Approach Design thinking taught me to concentrate on what people want. So with that course I understood every challenge need to be human-centered .I examined Human-Centered Design Toolkit from IDEO and learned so many things. And sincerity is one of the keystone to understand what people really want. With mind mapping we can focus on subconscious of employees and understand what they need. In my following researches I will create my own system for approaching problems and design challenges. And I will develop myself in mind mapping tool.
[ 11598, 11194, 29, 4800, 112, 15538, 29, 3783, 48249, 30212, 37366, 34563, 34389, 11598, 11194, 36531, 379, 17108, 49164, 50709, 37366, 23640, 19816, 25042, 30, 50440, 19816, 37530, 30525, 35937, 34389, 37366, 35856, 19451, 379, 18402, 11598, 11194, 48249, 8979, 22391, 49164, 37829, 34686, 30, 50709, 47860, 44018, 19626, 50912, 47725, 48249, 8979, 22391, 49164, 50709, 47756, 46549, 53800, 44018, 379, 8979, 49728, 47725, 36531, 30, 30484, 50059, 27435, 433, 20394, 37366, 25042, 27428, 47756, 27452, 19816, 19330, 47725, 8979, 30126, 38255, 47736, 26317, 379, 16951, 30, 45258, 48139, 40172, 50745, 50560, 30270, 48172, 49164, 31020, 49717, 47736, 21345, 45471, 379, 29, 3032, 29, 16951, 37135, 49736, 33088, 23735, 19330, 40958, 379, 17006, 18744, 26022, 136, 32535, 43545, 19816, 39385, 379, 30, 16997, 19547, 20234, 19915, 38131, 45494, 43041, 379, 29, 8933, 20457, 34389, 38275, 38131, 47736, 37135, 143, 36238, 47736, 37136, 33040, 39533, 26347, 379, 15931, 8979, 46025, 50912, 30, 30131, 50709, 51031, 50440, 19816, 50802, 47860, 50440, 47766, 379, 8979, 21216, 50912, 48751, 29425, 19816, 45022, 45345, 41893, 30, 47714, 38047, 19816, 34140, 51031, 2136, 48172, 49728, 23547, 21913, 136, 35766, 38457, 28802, 26693, 20234, 21361, 30, 23099, 379, 15931, 43773, 109, 695, 34389, 19657, 22575, 18675, 39440, 19816, 39083, 379, 16969, 19605, 47725, 24683, 50912, 37366, 23640, 30, 8979, 20394, 41678, 18744, 37165, 136, 34563, 43980, 136, 28160, 34096, 136, 38530, 30, 21277, 19816, 28719, 379, 47848, 41678, 50685, 45510, 30873, 19816, 45510, 45670, 379, 29, 7788, 28896, 8979, 20396, 38275, 38131, 47766, 48172, 35471, 32001, 48283, 1715, 27604, 18744, 32001, 34563, 379, 16951, 43267, 50483, 49005, 379, 8809, 30, 34563, 27243, 37829, 24523, 45345, 23996, 27604, 40319, 379, 7223, 49452, 20469, 47819, 20234, 1911, 38457, 1987, 35856, 30, 27604, 50745, 31726, 34389, 43214, 379, 4187, 41893, 47714, 20399, 53810, 9655, 47819, 19973, 27604, 50745, 51273, 27214, 37829, 35385, 27252, 53811, 30, 50912, 37366, 41663, 8979, 31124, 37103, 45020, 19915, 379, 2636, 47725, 8979, 50440, 37366, 30503, 48172, 27428, 31966, 37135, 30, 41056, 33108, 32001, 38166, 379, 2897, 47819, 50685, 36019, 31108, 26317, 50745, 50560, 37530, 48172, 51013, 38255, 379, 29, 9448, 112, 3056, 29, 6191, 47899, 47373, 36247, 48172, 24111, 38255, 50709, 39478, 50440, 379, 15931, 50912, 47725, 24986, 8979, 49179, 28827, 30, 22869, 37530, 48172, 21124, 32535, 143, 22783, 433, 28891, 8933, 143, 4744, 6191, 17152, 30525, 9012, 19816, 30, 35147, 45345, 36019, 47886, 379, 2897, 45022, 34389, 38275, 38131, 47736, 34762, 48172, 49164, 50709, 39478, 42023, 50440, 379, 30, 18402, 36689, 36034, 50560, 22391, 30126, 38255, 46549, 38131, 28161, 19816, 49164, 50709, 47860, 37530, 379, 29, 9285, 37366, 30162, 43084, 8979, 50840, 25110, 37366, 38910, 47167, 30212, 20140, 40958, 19816, 26238, 30, 22881, 379, 2897, 8979, 50840, 26383, 37373, 33108, 36689, 36034, 48249, 379, 29 ]
[ true, false, false, true, true, false, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, false, false, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, false, true, false, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, false, false, true, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, true, true, false, false, true, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, false, true, true, false, true, true, false, true, true, false, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, false, true, true, true, true, false, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, false, false, true, true, true, true, true, true, true, true, true, false, true, true, true, true, true, true, true, true, false, true, true, true, true, false, false, true, true, true, false, false, true, true, true, true, true, true, false, true, true, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, false, true, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, false, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, false, false, true, true, true, true, true, true, true, true, true, false, false, false ]
[ 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12, 12 ]