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### Human: Agent: ['Steve Elliser', 'Specialties: Secure OT Environments, OSI PI Data Historian Systems, OPC, DCS, Laboratory Information Systems, HR Information Systems, Relational Databases (MSSQL, Oracle)Programming: Full stack Java development, XML, JSON, REST, API Programming, System Integration, Python, ADA, Modula-3Business Analysis Skills: Stakeholder engagement, Business Process Analysis, Business Improvement, Project Management, MS Project, GANT/PERT Charting, MS Visio, Technical Writing, Public Speaking, Technical training, Project delivery hypercare.System Architect Skills: Network Architecture, Cloud Architecture Integration (AWS), Distributed systems, Clustering, Virtualization of Perdue Level 1-3 systems, Data Structure/Schema Design, Load Balancing, Web Server Admin, Technical documentation creation/management.Hardware: Distribution/Access/Core Switch programming, Network Engineering, Industrial IoT device installation.Gallup Top 5 Strengths: Ideation, Strategic, Learner, Achiever, Input', 'Scientist, Controls Systems and Network Engineering - AOT-IC at Los Alamos National Laboratory', 'Los Alamos National Laboratory', '[{"company":"Los Alamos National Laboratory","company_id":"los-alamos-national-laboratory","industry":"Research","location":"Los Alamos, New Mexico, United States","positions":[{"description":"","duration":"Apr 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Los Alamos National Laboratory","title":"Scientist, Controls Systems and Network Engineering - AOT-IC"}],"url":"https://www.linkedin.com/company/los-alamos-national-laboratory"}]', '["“Steve\'s knowledge, expertise, and creativity in web development has been a great asset in helping us reach our HR Dept. goals. Steve\'s professionalism and positive attitude make him a pleasure to work with on a one-on-one basis or in a group/team setting. Steve and I participate as team members in a Strategic Planning Workgroup. While in this group, I learned that Steve also has a great understanding of Business and the planning process. Steve has been successful in communicating & presenting his ideas and has proven to be a very valuable team member. Steve has the necessary qualities to make him an outstanding, influential leader.”","“Steve is an extremely professional and highly intelligent employee and manager. He was able to sacrifice his time to help me tweak my skills in both Powerbuilder and ASP. Unlike most people in a corporate environment, Steve was unaffected by interoffice politics; he relied purely on his professional abilities to succeed. He was, and still is, a very likable person as a whole and it was a pleasure having the opportunity to work with him.”"]']
User: ['David Farrell', 'David is an IT Service Management and ServiceNow expert. As a ServiceNow platform owner he has led the delivery of automated, lean processes, and improved user experiences. He is skilled at working in collaboration with global engineering, operations staff, and supplier teams to deliver continuous improvement. David has also worked across many industries delivering ITSM strategies and assessments. He excels in delivering broader IT improvements through project management (PMI and Agile PMI certified).', 'Director Of IT - Enterprise Applications at Mizuho', 'Mizuho', '[{"company":"Mizuho","company_id":"mizuho","industry":"Financial Services","location":"New York, New York, United States","positions":[{"description":"Platform Owner for ServiceNow, Sharepoint, Archer, Workday Platform Owner for ServiceNow, Sharepoint, Archer, Workday","duration":"May 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"May 2020","subtitle":"Mizuho","title":"Director Of IT - Enterprise Applications"}],"url":"https://www.linkedin.com/company/mizuho"},{"company":"Moody\'s Corporation","company_id":"moodys-corporation","location":"Greater New York City Area","positions":[{"description":"","duration":"Jan 2014 Mar 2020 6 years 3 months","duration_short":"6 years 3 months","end_date":"Mar 2020","start_date":"Jan 2014","subtitle":"Moody\'s Corporation","title":"VP - IT Service Management"}],"url":"https://www.linkedin.com/company/moodys-corporation"},{"company":"PA Consulting Group","company_id":"pa-consulting","location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2007 Jan 2014 7 years","duration_short":"7 years","end_date":"Jan 2014","start_date":"Feb 2007","subtitle":"PA Consulting Group","title":"IT Consultant"}],"url":"https://www.linkedin.com/company/pa-consulting"},{"company":"MWRA","company_id":null,"location":"","positions":[{"description":"","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"MWRA","title":"IT Project Manager"}],"url":""}]', '["LinkedIn User “I was David\'s line Manager at PA. David is an ITIL wizard and has an extensive track record of helping his clients implement service management. He has a strong work ethic and always delivers an A1 performance no matter what the task. In addition he\'s a fun team player to work with with a relaxed yet professional style.”","James Turner “David recently left PA and I\'m sorry to see him go. I\'ve worked with him on two projects and have been impressed with his work ethic, ability to communicate complex concepts and his commitment to helping clients. Good luck in the new job!”"]']### Assistant: The agent's job is to provide technical expertise and business analysis skills, and today the agent is reaching out to the user because they need to collaborate on implementing service management improvements within the user's IT department.
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### Human: Agent: ['Debbie Burgess', 'Strategic and innovative HR professional with several years experience building highly effective HR teams. Known for collaborating across the organization to build a vision and lead change through collaboration, creativity, and building relationships at all levels of an organization', 'Manager Talent Acquisition at Dollar Tree Stores', 'Dollar Tree Stores', '[]', '["Kurt Bell “I had the privilege of working with Debbie during my own recruiting process prior to coming to Chico’s FAS as well as my time hiring others for open positions. She does a great job of walking prospective candidates through the entire process from beginning to end and has been a great partner helping find the right candidates and skillsets needed for many of our positions. She is a great asset to any company lucky enough to land her.”","toni koziak “Debbie develops strong relationships with coworkers and customers, establishes rapport and relates well to others with diverse backgrounds in a friendly and respectful manner. She is clear and consistent when conveying the strategic vision and values of where , why and how the organization should focus its energy and resources. Debbie is a pleasure to work with and builds a fair and consistent working environment. She delivers on commitments and protects confidential information. ”"]']
User: ['Leslie Roberts', 'Experienced Senior Human Resources Business Partner with a demonstrated history of working in the technology/computer software industry providing tactical and strategic HR business solutions. Team player experienced in change management, leadership coaching, recruiting and employee relations with strong problem solving and organizational skills. Human resources professional with a passion to create culture where both business and employees thrive and succeed! Performance Management, Succession Planning, HR Business Partnering, Employee Relations, Talent Development, Recruiting, Employer Branding, Policy Development, Strategic Planning, Coaching and Mentoring, Change Management, Organizational Development, Team Leadership, Employee Engagement, Relationship Building, Adult Learning', 'Lead Human Resources Business Partner at Comscore, Inc.', 'Comscore, Inc.', '[{"company":"Comscore, Inc.","company_id":"comscore","industry":"Internet","location":"Reston, Virginia","positions":[{"description":"","duration":"Aug 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Comscore, Inc.","title":"Lead Human Resources Business Partner"}],"url":"https://www.linkedin.com/company/comscore"},{"company":"LogMeIn","company_id":"logmein","location":null,"positions":[{"description":"\uf0a7 Trusted HR advisor to senior leaders on organizational effectiveness, change management, employee engagement, succession planning and cultural affiliation.\uf0a7 Seasoned consultant in employee relations and performance management coaching.\uf0a7 Strong leadership, decision making, influencing and communication skills.\uf0a7 Specialization in employee training and leadership / high-potential development with exceptional consulting, coaching and facilitation skills.· Provided strategic people and talent partnership to organization, supporting up to 500 professionals from individual contributor to VP level across North America while partnering with International team to align and achieve company business objectives.· Collaborated with global human resources, cross functional teams, business colleagues and leadership team regarding recruitment, performance management, employee relations, restructuring, change management, coaching, training and special projects.· Partnered and coached managers in key HR processes for continued best practices/processes.· Trusted advisor on all aspects of employee relations supporting all levels full cycle. Lead and point of contact on business decisions factoring in people implications and minimizing company exposure in all areas of Employee Relations.· Collaborated and devised go forward career paths / competencies based on merged company restructure to scale with rapid company growth.· Executed and built upon existing talent management strategies, performance management and coaching programs (ie. talent reviews, succession planning) strengthening the status quo.· Provided strategic advice, counsel and consultative solutions to executives on people management aspects of the business to include driving organizational development, team effectiveness, executing change management strategy and employee engagement solutions.","duration":"Jul 2016 Mar 2019 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2019","start_date":"Jul 2016","subtitle":"LogMeIn","title":"HR Business Partner"},{"description":"Formerly LastPass acquired by LogMeIn in October, 2015.","duration":"Mar 2015 Jul 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2016","start_date":"Mar 2015","subtitle":"LogMeIn","title":"HR / Operations Manager"}],"url":"https://www.linkedin.com/company/logmein"},{"company":"Kilpatrick Townsend & Stockton LLP","company_id":"kilpatrick-townsend-&-stockton-llp","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"Kilpatrick Townsend & Stockton LLP","title":"Legal Recruiting Manager/Coordinator"}],"url":"https://www.linkedin.com/company/kilpatrick-townsend-&-stockton-llp"},{"company":"Hunton & Williams LLP","company_id":"hunton-and-williams-llp","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"2000","subtitle":"Hunton & Williams LLP","title":"Legal Recruiting Coordinator"}],"url":"https://www.linkedin.com/company/hunton-and-williams-llp"}]', '["Samantha Styles “Leslie put the \\"human\\" in Human Relations. I always knew I could count on Leslie to not only give me the advice and support I needed to manage my team legally but she is approachable and would provide the emotional support needed in tough situations. Her professionalism, kindness, and knowledge are unmatched. ”","Mike Bettencourt “Leslie, is a dedicated HR professional that is always there to support the business. I had the opportunity to work with Leslie as our HR business partner for the SC team. Leslie is someone that supports the business both proactively and re-actively. In a proactive manner she was instrumental in driving our competency definitions and leveling helping us refine our career paths as well as ensuring our managers and teams are aware of latest policies, processes and actions that needed focus. In addition she was always there in a re-active manner for the inevitable day to day issues that arise in the business. She has a great nack for balancing the needs of the individual employee while balancing it with the needs of the business, she was helpful in planning for and contributing to the difficult conversations we need to have as managers and leaders. I would not hesitate to recommend or work with Leslie in this capacity again in the future. ”"]']### Assistant: The agent's job is to manage talent acquisition at Dollar Tree Stores, and today, the agent is reaching out to the user because they need to discuss potential collaboration in recruiting and employee relations strategies.
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### Human: Agent: ['Sierra Corneil', 'Experienced Brand Strategist, Creator, and Leader with 8+ years of creating and executing on comprehensive communications plans. Skilled in audience and market research, storytelling, reporting, budget management, and media production. Brings an authentic, culturally relevant and 360-degree view of storytelling to all work.', 'Senior Strategist at McKinney | Brand Strategy and Communications Leader | Storyteller | Unapologetic Empathy Advocate & Change-Maker', 'McKinney', '[{"company":"McKinney","company_id":"mckinney","industry":"Marketing and Advertising","location":"Durham, North Carolina, United States","positions":[{"description":"+Bringing the words \\"human\\" and \\"simple\\" back to insights.+Helping clients see big possibilities instead of big road blocks.+Making sure the words \\"relevancy\\" and \\"legacy\\" CAN live in the same house.+Finding a path even in the darkest of places+ Being different and making a difference, always. +Bringing the words \\"human\\" and \\"simple\\" back to insights.+Helping clients see big possibilities instead of big road blocks.+Making sure the words \\"relevancy\\" and \\"legacy\\" CAN live in the same house.+Finding a path even in the darkest of places+ Being different and making a difference, always.","duration":"Jun 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jun 2021","subtitle":"McKinney","title":"Senior Strategist"}],"url":"https://www.linkedin.com/company/mckinney"}]', '["Miguel (Mike) Martinez “Wow” is the best way that I can describe Sierra Corneil. We have been trying since inception to communicate a brand voice and consistent brand message. I am so grateful that Marcela Shine got her to look at us. The difference is night and day: From darkness into the light. Sierra possesses the unique ability to listen to you, and quickly break down the methodology and necessary steps to transform you to your exact brand voice. In our case, she communicated to us what we had been trying to but could not communicate it nor deliver it effectively. From nailing our avatar audience to the lingo that connects, to the imagery - she helped us nail it. Full Stop. To say that we are grateful is an understatement. We now are proceeding confidently, knowing that we are consistently delivering on message, and across all platforms. Miguel Martínez, CEO Aurea4Shave/ ThatsSmoooth”","Mercedes Ballard “Sierra is an incredible person, and equally, incredible at what she does. She has proven to be a powerful storyteller, a community builder, and a visionary leader and champion for social justice (and The Culture). Over the last year, I have noticed that Sierra’s strong personal brand can elevate the brands of the people, creators, businesses, and employers she believes in. She is articulate and has demonstrated herself as a thought-leader across various topics, causes, and industries – enabling her to obtain and grow her engagement and support, while amplifying other’s voices along the way. Sierra worked with my company heristic, through Ureeka, and with limited (to no) resources, she was able to help us build our voice (both on social platforms and behind the scenes in client engagements), cultivate a community with shared values and ambitions with other members, and help us navigate and build compelling content through sharing ours and other others stories in podcasts, reels, and other marketing assets. Sierra is a word-smith genius and has an uncanny ability to articulate the things you want to say in the most impactful manner using numbers, research, and all kinds of narratives to persuade and illuminate an organization’s audience. Furthermore, her written/spoken word is one thing, but she also has a talent in selecting imagery that speaks for itself – a picture is worth 1000 words, so they say. On a personal note, Sierra is sharp, fiery, passionate, and has great intuition. She’s funny and humble and has a light that shines brightly. She has incredible integrity – challenging those around her and holding everyone accountable for their words and actions. I am honored to have worked with Sierra and know that wherever she lands, she will be an invaluable contributor. ”"]']
User: ['Daniel Morse', "Dan uniquely merges expertise in entrepreneurship, health, management and education with extensive experience in youth and community development in both the private and nonprofit sectors. His decade of experience spans founding a company, leading marketing efforts that converted 300,000 people into users of a new product, and deploying capital as an associate at an impact focused venture capital fund. I'm interested in social prescribing, healthcare, education, community development, marketing, social enterprise, coaching, intergroup dialogues, public speaking, wellness, youth programming.", 'Founding Team, Late Learning Instructor Manager at MakeSchool.org', 'MakeSchool.org', '[{"company":"MakeSchool.org","company_id":"makeschool-org","industry":"Higher Education","location":"","positions":[{"description":"","duration":"May 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"May 2020","subtitle":"MakeSchool.org","title":"Founding Team, Late Learning Instructor Manager"}],"url":"https://www.linkedin.com/company/makeschool-org"},{"company":"Make School","company_id":"makeschool","location":null,"positions":[{"description":"• Managing team to lead the entire 1st year of the college program• Leading special projects on instructor-time utilization, curriculum improvement, professional development, culture, peer learning, job placement, differentiation","duration":"Aug 2019 May 2020 10 months","duration_short":"10 months","end_date":"May 2020","start_date":"Aug 2019","subtitle":"Make School","title":"Founding Team, Early Learning Instructor Manager"},{"description":"• Architected program and experience arc for the two-year college, resulting in 73 NPS• Created career support program resulting in high employment and $95k average salary• Founded school\'s coaching program; trained and managed 10 coaches, NPS 85• Co-led school’s accreditation process, managing interests of a dozen stakeholders• Designed curriculum, taught courses, and measured skill development in product development, marketing, workplace effectiveness, wellness, user growth, communication","duration":"Jun 2015 Aug 2019 4 years 3 months","duration_short":"4 years 3 months","end_date":"Aug 2019","start_date":"Jun 2015","subtitle":"Make School","title":"Founding Instructor"},{"description":"• Made a 150 student hackathon from 0 – 100% in two weeks including recruiting students, sponsors, securing event & wifi, and managing 12 person staff at event• Hosted thought leader events – on diversity & inclusion, edtech marketers, coaches meetup – to share best practices and develop school’s network• Recruited dozens of students to summer program through list purchase, events, mrk campaigns, in person events• Hosting the Positivity Podcast that reaches 90,000+ students and has prominent guests such as Dan Pink, David Allen, Tom Vander Ark, and Cal Newport.","duration":"Mar 2015 Jun 2015 4 months","duration_short":"4 months","end_date":"Jun 2015","start_date":"Mar 2015","subtitle":"Make School","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/makeschool"},{"company":"Wisewords","company_id":"vbrokr.com","location":"","positions":[{"description":"Wisewords.co is an advice marketplace; a platform to make a 1 on 1 calls with someone who has accomplished what you want to do. Recruited 5,000+ users on our platform. Wisewords.co is an advice marketplace; a platform to make a 1 on 1 calls with someone who has accomplished what you want to do. Recruited 5,000+ users on our platform.","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"Wisewords","title":"VP of Marketing"}],"url":"https://www.linkedin.com/company/vbrokr.com"},{"company":"LearnZillion","company_id":"learnzillion","location":"Washington D.C. Metro Area","positions":[{"description":"Led organization\'s content marketing and grew userbase from 175,000 to 500,000+ through email marketing, webinars, partnerships, community building, social media, and more. Led organization\'s content marketing and grew userbase from 175,000 to 500,000+ through email marketing, webinars, partnerships, community building, social media, and more.","duration":"Jun 2013 Sep 2014 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2014","start_date":"Jun 2013","subtitle":"LearnZillion","title":"Project Manager"}],"url":"https://www.linkedin.com/company/learnzillion"},{"company":"The Beet Box","company_id":null,"location":"Ann Arbor","positions":[{"description":"Social enterprise restaurant located in Ann Arbor, MI. Focused on empowering community health and well-being. www.kickstarter.eatbeetbox.com Social enterprise restaurant located in Ann Arbor, MI. Focused on empowering community health and well-being. www.kickstarter.eatbeetbox.com","duration":"Oct 2011 Apr 2013 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2013","start_date":"Oct 2011","subtitle":"The Beet Box","title":"Co-Founder, CEO"}],"url":""},{"company":"Social Venture Fund","company_id":null,"location":"Ann Arbor","positions":[{"description":"Nation\'s first student-led impact investment fund. Conducted due diligence and capacity building. Nation\'s first student-led impact investment fund. Conducted due diligence and capacity building.","duration":"Sep 2011 Apr 2013 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2013","start_date":"Sep 2011","subtitle":"Social Venture Fund","title":"Lead team, Investor"}],"url":""},{"company":"Program on Intergroup Relations (University of Michigan)","company_id":null,"location":"Ann Arbor, MI","positions":[{"description":"Facilitated a University level intergroup dialogue class on the topic of gender. Explored concepts of social identity, inequality, empathy, power and privilege and how they relate to our lives and actions. Facilitated a University level intergroup dialogue class on the topic of gender. Explored concepts of social identity, inequality, empathy, power and privilege and how they relate to our lives and actions.","duration":"Jan 2012 Dec 2012 1 year","duration_short":"1 year","end_date":"Dec 2012","start_date":"Jan 2012","subtitle":"Program on Intergroup Relations (University of Michigan)","title":"Facilitator"}],"url":""},{"company":"Brightmoor Youth Garden Partnership","company_id":null,"location":"Detroit, Michigan","positions":[{"description":"Partnered university students with Detroit neighborhood residents and youth to collaborate on community development projects. Results: over 10,000 volunteer hours, book publication, mini‑documentary, University internship program, college transition program, and $3320 raised. Partnered university students with Detroit neighborhood residents and youth to collaborate on community development projects. Results: over 10,000 volunteer hours, book publication, mini‑documentary, University internship program, college transition program, and $3320 raised.","duration":"Jan 2010 Sep 2012 2 years 9 months","duration_short":"2 years 9 months","end_date":"Sep 2012","start_date":"Jan 2010","subtitle":"Brightmoor Youth Garden Partnership","title":"Founding Director"}],"url":""},{"company":"Future Civic Leaders","company_id":"future-civic-leaders","location":"Washington D.C. Metro Area","positions":[{"description":"Future Civic Leaders 501(c)(3), is a nonprofit that provides leadership development to low-income public school students. Led programming: curriculum design, student recruitment, program operations. Future Civic Leaders 501(c)(3), is a nonprofit that provides leadership development to low-income public school students. Led programming: curriculum design, student recruitment, program operations.","duration":"May 2010 Jan 2012 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 2012","start_date":"May 2010","subtitle":"Future Civic Leaders","title":"Chief Programming Officer"}],"url":"https://www.linkedin.com/company/future-civic-leaders"}]', '["Jade Stone (MSOD) “Dan is an infectiously positive and supportive team member, with a genuine passion for improving student outcomes at Make School. During our time together, he continuously brought new ideas to the table while seeking input from various stakeholders and perspectives. Undaunted by the task of building out a career support curriculum practically from scratch, Dan spanned high-level program development, individual coaching, and a range of projects in between. His ability to empathize with students of varied backgrounds enabled him to succeed in building and maintaining trust with the student population at large.”","Susan Nesbitt “Dan is a absolute joy to work with! He is one of the warmest, most thoughtful team players I\'ve had the pleasure of working with in my career. Never an off day. Dan is an expert when it comes to alternative higher education, guiding and inspiring the next generation of engineers into the tech sector armed with 21st Century skills along with a a big dose of empathy and perspective. ”"]']### Assistant: The agent's job is to lead marketing efforts and develop curriculum at MakeSchool.org. Today, the agent is reaching out to the user because they need assistance in creating a comprehensive communications plan to promote their youth programming.
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### Human: Agent: ['Ray Wilson', '• Over 10 years of sales experience in residental and commercial real estate.• Self-motivated, able to set priorities and achieve immediate and long-term goals. • Recognized and analyzed problems and provided effective solutions.• Worked on multiple projects under pressure and met stringent deadlines.• Conscientious and detail oriented.• Adapted easily to new assignments and responsibilities.• Supervised employees and work with subordinates in a team atmosphere, and interact with management in a professional, diplomatic manner.', 'Managing Broker at A Better Choice Realty Inc', 'A Better Choice Realty Inc', '[{"company":"A Better Choice Realty Inc","company_id":"a-better-choice-realty-inc","industry":"Real Estate","location":"Coconut Creek, Florida, United States","positions":[{"description":"Generate client leads to sell, buy and rent real estateShow properties to potentioal buyers, investors and rentersPresent purchase offers to sellersNegotiate purchases between buyers and sellersPrepare contracts to sell, purchase, lease and other real estate documentsCounsel clients on market conditions, prices and mortgages. Generate client leads to sell, buy and rent real estateShow properties to potentioal buyers, investors and rentersPresent purchase offers to sellersNegotiate purchases between buyers and sellersPrepare contracts to sell, purchase, lease and other real estate documentsCounsel clients on market conditions, prices and mortgages.","duration":"Jun 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jun 2021","subtitle":"A Better Choice Realty Inc","title":"Managing Broker"}],"url":"https://www.linkedin.com/company/a-better-choice-realty-inc"},{"company":"HS Solutions Investments and Loans, Inc","company_id":null,"location":"","positions":[{"description":"Overseeing home loan process form application to closing.Communicating with clients through financing process.Updating knowledge of loan programs to better service clients.Calculation of interest rates and mortgage pricing and advise client of available options.Provide ongoing customer support. Overseeing home loan process form application to closing.Communicating with clients through financing process.Updating knowledge of loan programs to better service clients.Calculation of interest rates and mortgage pricing and advise client of available options.Provide ongoing customer support.","duration":"Feb 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Feb 2018","subtitle":"HS Solutions Investments and Loans, Inc","title":"MLO"}],"url":""},{"company":"Choice Process Serving","company_id":null,"location":"Coconut Creek, FL","positions":[{"description":"• Managed the overall operations within a process serving company• Responsible for compliance, auditing, etc.• Maintained billing and accounts payable• Responsible for hiring and termination of employees and contractors • Managed the overall operations within a process serving company• Responsible for compliance, auditing, etc.• Maintained billing and accounts payable• Responsible for hiring and termination of employees and contractors","duration":"Jul 2012 - Present 9 years 2 months","duration_short":"9 years 2 months","end_date":"Present","start_date":"Jul 2012","subtitle":"Choice Process Serving","title":"Office Manager"}],"url":""},{"company":"LoKation® Real Estate","company_id":"lokation","location":"","positions":[{"description":"Generate client leads to sell, buy and rent real estateShow properties to potentioal buyers, investors and rentersPresent purchase offers to sellersNegotiate purchases between buyers and sellersPrepare contracts to sell, purchase, lease and other real estate documentsCounsel clients on market conditions, prices and mortgages. Generate client leads to sell, buy and rent real estateShow properties to potentioal buyers, investors and rentersPresent purchase offers to sellersNegotiate purchases between buyers and sellersPrepare contracts to sell, purchase, lease and other real estate documentsCounsel clients on market conditions, prices and mortgages.","duration":"2016 Jun 2021 5 years","duration_short":"5 years","end_date":"Jun 2021","start_date":"2016","subtitle":"LoKation® Real Estate","title":"Real Eatate Age"}],"url":"https://www.linkedin.com/company/lokation"},{"company":"Kellew Williams Properties","company_id":null,"location":"Weston, FL","positions":[{"description":"• Marketed homes in local community• Promoted real estate sales through advertisements, open houses, and various other methods• Negotiated contracts for clients to obtain the best possible price• Successfully guided homebuyers through the sales and purchase of properties• Prepared market analysis for sellers to determine appropriate value of home• Generated lists of properties that were compatible with desired locations and finances • Marketed homes in local community• Promoted real estate sales through advertisements, open houses, and various other methods• Negotiated contracts for clients to obtain the best possible price• Successfully guided homebuyers through the sales and purchase of properties• Prepared market analysis for sellers to determine appropriate value of home• Generated lists of properties that were compatible with desired locations and finances","duration":"Oct 2011 Aug 2016 4 years 11 months","duration_short":"4 years 11 months","end_date":"Aug 2016","start_date":"Oct 2011","subtitle":"Kellew Williams Properties","title":"Realtor"}],"url":""},{"company":"Prime Choice Mortgage & Financial Services, Inc.","company_id":"prime-choice-mortgage-&-financial-services-inc.","location":"Coconut Creek, FL","positions":[{"description":"• Managed the overall operations within a mortgage company.• Responsible for compliance, auditing, etc.• Maintained billing and accounts payable• Responsible for hiring and termination of employees and contractors • Managed the overall operations within a mortgage company.• Responsible for compliance, auditing, etc.• Maintained billing and accounts payable• Responsible for hiring and termination of employees and contractors","duration":"Nov 2001 Jan 2010 8 years 3 months","duration_short":"8 years 3 months","end_date":"Jan 2010","start_date":"Nov 2001","subtitle":"Prime Choice Mortgage & Financial Services, Inc.","title":"President"}],"url":"https://www.linkedin.com/company/prime-choice-mortgage-&-financial-services-inc."},{"company":"Plantation General Hospital","company_id":null,"location":"Plantation, FL","positions":[{"description":"• Performed laboratory tests in Clinical Chemistry, Hematology and Immunohematology• Responsible for operations within hematology department• Responsible for quality control of laboratory test• Maintained calibrations and quality of point of care testing analyzers• Instructed laboratory orientation for new hospital employees • Performed laboratory tests in Clinical Chemistry, Hematology and Immunohematology• Responsible for operations within hematology department• Responsible for quality control of laboratory test• Maintained calibrations and quality of point of care testing analyzers• Instructed laboratory orientation for new hospital employees","duration":"Jan 1993 Feb 2001 8 years 2 months","duration_short":"8 years 2 months","end_date":"Feb 2001","start_date":"Jan 1993","subtitle":"Plantation General Hospital","title":"Chief Medical Technologist"}],"url":""}]', '["Julian D. Holmes “Ray is a detailed-oriented professional person, who works diligently to satisfy the needs of his client. I found him to be extremely trust-worthy and above reproach.”","Susan McKenzie “I\'ve used Ray for both buying and selling a home on two occasions. Both experiences were great. Got top dollar for the home we were selling and a great deal on the house we were buying. I always felt like he had my best interest in mind while giving straight-up answers and creative options. He\'s a wonderful agent!”"]']
User: ['Dick Modzeleski', 'I have been in the real estate field for 40 years and understand what the needs of the public are, I have seen every situation with economic problems and the highs and the lows so when it comes to looking for the straight answers and getting your needs met than call me anytime. 24/7 and I will help you one way or the other.', 'Owner Broker Rainbow Funding & Realty', 'Rainbow Funding & Realty', '[{"company":"Rainbow Funding & Realty","company_id":null,"location":"6658 Thornton Ave. Newark Ca.","positions":[{"description":"Real Estae Loans Sales and Short Sales Real Estae Loans Sales and Short Sales","duration":"Aug 1981 - Present 40 years 5 months","duration_short":"40 years 5 months","end_date":"Present","start_date":"Aug 1981","subtitle":"Rainbow Funding & Realty","title":"Owner Broker"}],"url":""}]', '["Robert P. Lutz, Retired “I would like to recognize and recommend the outstanding service, professionalism and most importantly the expertise of Dick Modzeleski at RAINBOW FUNDING & REALTY. Dick is the consummate real estate professional. With more than 30 years experience, Dick\'s outstanding people skills combined with his honesty, loyalty, hard work and integrity has earned him the accolades of countless clients. It is readily apparent that Dick\'s number one concern is to provide excellent, dependable service. Dick faithfully works hard to get the best possible mortgage financing for his clients. He understands full well that if he doesn\'t, someone else in the mortgage business most likely will. The bottom line is, Dick will always find the best financing for his client, even when others can\'t. As in any market though, circumstances can and do change. Financing terms that seem ideal one year may become even more attractive the next. Occasionally, the opposite may be true as well, depending on the fickle whims of the market. Dick is very personable, easy to get along with and he truly cares. He takes away the stress of home buying and mortgage refinancing because you always know he is going to keep working for you until your transaction closes, and afterward as well. Dick has been a huge asset to me. I have found he is always there when you need him, and more than willing to go the extra mile. If you want the utmost in integrity, reliability, and the benefit and experience of a friendly 30-year real estate professional, call Dick Modzeleski.”","Jerry Burkeen “Dick is a great person to work with. He quickly became a friend as we worked together on different projects. I felt like Dick had my personal goals as a priority in all of our interactions. I would recommend him first and foremost.”"]']### Assistant: The agent's job is to provide real estate financing and sales solutions, and today, the agent is reaching out to the user because they need to discuss potential mortgage options and assist with the purchase of a new property.
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### Human: Agent: ['Nicole Battaglioli', 'I am an Assistant Professor of Emergency Medicine at Emory University. My educational focus is on learner centered learning theory, physician wellness and learner remediation through an assessment based executive coaching model.I am also a freelance executive coaching consultant working with early career professionals. At Komorebi, I am dedicated to helping you grow! I can help you set short and long term goals and create a personal mission statement for yourself that will help keep you on track. Komorebi Coaching is executive coaching focused on improving personal wellness and geared towards those early in their career! Coaching meetings can be held virtually or in person in the Atlanta area. I also offer sliding scale services for those going through period of career transition.', 'Assistant Professor at Emory University School of Medicine', 'Emory University School of Medicine', '[{"company":"Emory University School of Medicine","company_id":"emory-university-school-of-medicine","industry":"Higher Education","location":"Atlanta, GA","positions":[{"description":"","duration":"Nov 2019 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Emory University School of Medicine","title":"Assistant Professor"}],"url":"https://www.linkedin.com/company/emory-university-school-of-medicine"},{"company":"Komorebi Coaching","company_id":null,"location":"","positions":[{"description":"I am working towards becoming a certified coach with the International Coach Federation!Four years of experience in teaching, mentorship, and goal setting.Certificate in Foundations of Positive Psychology, University of Pennsylvania.Education in Conflict Resolution from Cornell. Education in Diversity and Inclusion from the University of Michigan. Experience mentoring and coaching Chief Residents from various institutions as a part of the Academic Life in EM Chief Resident Incubator with a focus on personal goal setting, personal mission statement development and professional development opportunities.https://www.komorebicoaching.com","duration":"Sep 2018 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Sep 2018","subtitle":"Komorebi Coaching","title":"CEO/ Founder"}],"url":""},{"company":"University of Kentucky College of Medicine","company_id":"university-of-kentucky-college-of-medicine","location":"","positions":[{"description":"","duration":"Apr 2018 Sep 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2019","start_date":"Apr 2018","subtitle":"University of Kentucky College of Medicine","title":"Assistant Program Director/ Assistant Professor"}],"url":"https://www.linkedin.com/company/university-of-kentucky-college-of-medicine"},{"company":"Mayo Clinic Rochester","company_id":"mayo-clinic-rochester","location":"Rochester, Minnesota Area","positions":[{"description":"","duration":"Jun 2016 Apr 2018 1 year 11 months","duration_short":"1 year 11 months","end_date":"Apr 2018","start_date":"Jun 2016","subtitle":"Mayo Clinic Rochester","title":"Assistant Professor"}],"url":"https://www.linkedin.com/company/mayo-clinic-rochester"},{"company":"WellSpan Health","company_id":"wellspan-health","location":"","positions":[{"description":"","duration":"Jul 2013 Jun 2016 3 years","duration_short":"3 years","end_date":"Jun 2016","start_date":"Jul 2013","subtitle":"WellSpan Health","title":"Resident Physician"}],"url":"https://www.linkedin.com/company/wellspan-health"}]', '["“I am reshaping how I approach work, life and the balance between the two and Nicole has been instrumental in guiding me through this re-evaluation. After our first session I felt more grounded, with a new level of clarity and sense of control. I really appreciated her ability to focus on my core values and goals and figure out small steps to take to move toward these. I am grateful for her support and ability to challenge me to take action. I would highly recommend her services to anyone who needs a extra help getting to a more satisfying and peaceful place in their work/life balance.”","“Nicole was fabulous. This is the best interview coaching I’ve had. She made me feel very comfortable about promoting myself and answering difficult questions. Definitely worthwhile. Thanks Nicole. ”"]']
User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide executive coaching services, and today the user is reaching out to the agent because they need assistance in setting career goals and improving their work-life balance.
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### Human: Agent: ['Douglas Burns', "We specialize in budget-friendly corporate event management services, video and audio production, webcasting, video editing, and custom-tailored photography services. From concept to creation we can help you with all your business communication needs. Service Highlights: • Executive communication videos • Meeting video & audio support • Multi-camera production for live and recorded presentations • Remote-operated cameras • Social distance recording • Web streaming support • Video editing, including editing and clean-up of smartphone videos • Custom creative photography services • Industrial photography • Executive portraits • Headshots • Digital Asset Management To learn more about how I can help you with your next film or video project, please email me at dburns@dnbproductions.com _________________________________________________________________________________ I'm a travel consultant and owner of Culturally Creative Travel. I specialize in working with groups and individuals creating memorable vacation experiences. I grew up going on family vacations every summer. But it wasn’t until college when I traveled for the first time outside the country that I really learned to love travel. Meeting people from outside my own culture, visiting the great sights… and the FOOD! I bring this passion for engaging the local culture to Culturally Creative Travel in the hope I can ignite that spark in others. I welcome the opportunity to connect with you further. If you feel there are ways to work together and collaborate, please private message me via LinkedIn or email me at douglas@CulturallyCreativeTravel.com I would welcome an “opportunity chat” to find mutually beneficial ways to work together.", 'I offer a variety of photographic services including individual and family fine art portraits for the home as well as professional personal branding sessions and commercial photography.', 'Dougals N Burns Portraits', '[{"company":"Dougals N Burns Portraits","company_id":null,"location":"Houston, Texas, United States","positions":[{"description":"","duration":"May 2021 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"May 2021","subtitle":"Dougals N Burns Portraits","title":"Owner"}],"url":""},{"company":"dnb Productions","company_id":"dnb-productions","location":"Houston, Texas Area","positions":[{"description":"Directory of Photography – Broadcast credits include segments for ESPN, Speed TV, BBC, Discovery Health, Dr. Phil, Nickelodeon and NBC News. Corporate clients have included Shell, BP, Pennzoil, Continental Airlines, CEMEX and AARP. ENG/Camera Operator - Credits include Dynamo Soccer (ESPN), Houston Texans (Texans), Houston Astros (SMG), and New York Yankees (YES TV)GFX Operator - Knowledge of: Deko 2000 & 3000, DekoCast system (certified trainer), Photoshop. Credits include Rodeo Houston, Houston TexansMisc. Crew - Numerous commercials and a few feature films (credits available upon request). Douglas has also produced and directed three short films, one of which went on to win several festival honors.","duration":"1997 - Present 25 years","duration_short":"25 years","end_date":"Present","start_date":"1997","subtitle":"dnb Productions","title":"Director of Photography"}],"url":"https://www.linkedin.com/company/dnb-productions"},{"company":"Houston Livestock Show and Rodeo","company_id":"houston-livestock-show-and-rodeo","location":"","positions":[{"description":"","duration":"2002 - Present 20 years","duration_short":"20 years","end_date":"Present","start_date":"2002","subtitle":"Houston Livestock Show and Rodeo","title":"gfx department"}],"url":"https://www.linkedin.com/company/houston-livestock-show-and-rodeo"}]', '["Jacob Millwee “Douglas brings a direct connection to everyone he works with, patiently listening to your ideas, plans, and requests and then he finds a way to build a vacation that suits you. I would highly recommend him, especially if you have never worked with a Travel Consultant before.”","Ted Faleski “Doug places the clients wants and needs first and in a timely manner develops a travel plan on budget which exceeds expectations! Doug is detail oriented and does whatever it takes to get the job done! Ted F.”","Ron Sanders CTC, CTIE “Doug is achieving the entrepreneur\'s dream - establishing his own travel business and making a success at it. Through hard work of learning his travel craft, understanding what his clients are asking for and delivering the service/product. Doug deserves the unofficial \'Pat on the Back\' award for a job well done.”","Mickey Blake “Doug is an amazing man. I\'ve worked with him at the Greater Heights Area Chamber of Commerce. He\'s creative, yet understands time lines and always meets them. I highly recommend him.”","David Peterson Harvey “Douglas exhibited a deep technical knowledge of film and video photography and was able to think outside the box using non-standard equipment that we provided. He also is someone who is more than willing to stay and make sure the job is done right.”","Mike Vance “I have worked with Douglas on a number of videos shoots. He is a professional and makes things go smoothly and quickly without exception.”","Michael Daleo “I would recommend Douglas for any project. He is creative, resourceful and tireless on the job. Douglas is a good collaborator and team player; he can also be trusted to work independantly whenever/wherever your project requires unsupervised professionalism.”"]']
User: ['Samantha Lausted', 'Experienced Professional Photographer with a demonstrated history of working in the photography industry. Strong arts and design professional skilled in Photography, Lightroom, Adobe Creative Suite, Adobe Illustrator, and Canon.', 'Owner at Samantha Lausted Photography', 'Samantha Lausted Photography', '[{"company":"Samantha Lausted Photography","company_id":null,"location":"Key Largo, Florida","positions":[{"description":"","duration":"Jul 2017 - Present 4 years 7 months","duration_short":"4 years 7 months","end_date":"Present","start_date":"Jul 2017","subtitle":"Samantha Lausted Photography","title":"Owner"}],"url":""},{"company":"Peace Love World, LLC","company_id":"peace-love-world-llc","location":null,"positions":[{"description":"","duration":"Feb 2014 Mar 2017 3 years 2 months","duration_short":"3 years 2 months","end_date":"Mar 2017","start_date":"Feb 2014","subtitle":"Peace Love World, LLC","title":"Photographer and Marketing Designer"},{"description":"","duration":"May 2012 Feb 2014 1 year 10 months","duration_short":"1 year 10 months","end_date":"Feb 2014","start_date":"May 2012","subtitle":"Peace Love World, LLC","title":"Assistant Art Director"}],"url":"https://www.linkedin.com/company/peace-love-world-llc"},{"company":"Jessica Craig-Martin - Photographer","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Jessica Craig-Martin - Photographer","title":"Assistant"}],"url":""},{"company":"SPA Digital Images","company_id":"spa-digital-images","location":"Greater New York City Area","positions":[{"description":"","duration":"Mar 2011 May 2012 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2012","start_date":"Mar 2011","subtitle":"SPA Digital Images","title":"Digital Assistant/Prep Retoucher"}],"url":"https://www.linkedin.com/company/spa-digital-images"},{"company":"Walter Schupfer Management","company_id":"walter-schupfer-management","location":"Greater New York City Area","positions":[{"description":"","duration":"May 2011 Sep 2011 5 months","duration_short":"5 months","end_date":"Sep 2011","start_date":"May 2011","subtitle":"Walter Schupfer Management","title":"Art Department Intern"}],"url":"https://www.linkedin.com/company/walter-schupfer-management"},{"company":"Steve McCurry Studios LLC","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Nov 2010 Feb 2011 4 months","duration_short":"4 months","end_date":"Feb 2011","start_date":"Nov 2010","subtitle":"Steve McCurry Studios LLC","title":"Intern"}],"url":""},{"company":"Montana Pritchard Photography","company_id":null,"location":"West Palm Beach, Florida Area","positions":[{"description":"","duration":"Jun 2009 Nov 2010 1 year 6 months","duration_short":"1 year 6 months","end_date":"Nov 2010","start_date":"Jun 2009","subtitle":"Montana Pritchard Photography","title":"Photo Assistant"}],"url":""}]', '["Emma Backer “To Whom It May Concern, Walter Schupfer Management is a premiere artist agency representing some of the most successful photographers, stylists, set designers, hair and makeup artists internationally through our offices in New York, Los Angeles and Paris. As an intern at WSM, we ask for a 3-month minimum commitment of 2 to 4 days a week. Responsibilities include creating and editing our artist\'s portfolios, updating the website, retouching images, archiving of digital images and print materials, and general administrative tasks; such as answering the phones, filing and running errands. Samantha has exceeded all requirements and expectations. She was always punctual and arrived with a great attitude. She had a very focused approached to problem solving in our fast-paced office. Please let me know if you have any questions. Best, Emma Backer Creative Director, Art Director Walter Schupfer Managment”","Dallas Raines “Samantha is very detail-oriented, a hard worker, and has strong instincts for visual and organizational projects.”"]']### Assistant: The agent's job is to offer budget-friendly corporate event management services, and today the agent is reaching out to the user because they need a professional photographer to collaborate on a corporate event project.
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### Human: Agent: ['Larry Alford - VP Sales Brand Story Teller Motivator', 'I love solving problems! From being a souvenir vendor at Fenway to helping some of the best brands in the world telling their stories on dimensional and branded merchandise. We know how to focus the message so it lives. We start with a problem and take off from there.We know you are focused on building your business, so our commitment is to ensure your promotional products arrive on time and meet your specifications without any worry on your part.SpecialtiesPromotional Products | Brand Integration | Direct Importing _| Custom Designed Products | GWP Programs | Company Stores | Trend Forecasting | Compliance Monitoring | marketing | sales | branding | swag | incentives | imprinted products | recognition stores | ecomm |http://www.axispromo.comOther interests include charity work and supporting challenged communities. Family, bike racing www.545velo.com and musicl love sharing my thoughts so follow me and see my #notsorandomthoughtsfromlarry', 'I am a | storyteller | telling stories on | swag | with a vision of how my personal and professional lives collide. I strive to never have a dull day - helping those around me not to have a dull day.', 'Axis Promotions', '[{"company":"Axis Promotions","company_id":"axis-promotions","industry":"Marketing Services","location":"","positions":[{"description":"Creative brand marketing specilaist, involving motivational and incentive tools branded with messages. Creative brand marketing specilaist, involving motivational and incentive tools branded with messages.","duration":"Apr 2003 - Present 18 years 6 months","duration_short":"18 years 6 months","end_date":"Present","start_date":"Apr 2003","subtitle":"Axis Promotions","title":"VP Sales"}],"url":"https://www.linkedin.com/company/axis-promotions"},{"company":"Cyrk","company_id":"cyrk","location":"","positions":[{"description":"","duration":"1990 2003 13 years","duration_short":"13 years","end_date":"2003","start_date":"1990","subtitle":"Cyrk","title":"Account Executive"}],"url":"https://www.linkedin.com/company/cyrk"},{"company":"Marketing Incentives","company_id":"marketing-incentives","location":"","positions":[{"description":"","duration":"1989 2000 11 years","duration_short":"11 years","end_date":"2000","start_date":"1989","subtitle":"Marketing Incentives","title":"Sales"}],"url":"https://www.linkedin.com/company/marketing-incentives"}]', '["Brian E. Logan “Larry and Axis Promotions were always great to work with. Larry was extremely thorough and did a great job of checking in about deadlines, with new opportunities and new ideas for us. He was also very personable and an all-around great business partner.”","Paul Gershkowitz “I have worked with Larry many times over the last few years. He has been creative and helpful and has recommended many \'out of the box\' solutions for our marketing collateral needs. He has made sure that product deliveries were made on a timely basis and he always delivers at the quoted price. Larry is a great person to work to work with.”"]']
User: ['Rachel Black', '2020 Augustana Graduate with majors in Marketing and Business Administration. I have passions for social media, photography, and graphic design.', 'Marketing and Business Admin. Graduate from Augustana', 'Bridal Gallery', '[{"company":"Bridal Gallery","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Bridal Gallery","title":"Bridal Consultant"}],"url":""},{"company":"Midco Sports Network","company_id":"midco-sports","location":"","positions":[{"description":"","duration":"Aug 2019 May 2020 10 months","duration_short":"10 months","end_date":"May 2020","start_date":"Aug 2019","subtitle":"Midco Sports Network","title":"Social Media Intern"}],"url":"https://www.linkedin.com/company/midco-sports"},{"company":"Midcontinent","company_id":"midcontinent-communications","location":"","positions":[{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"Midcontinent","title":"Content Writer Intern"}],"url":"https://www.linkedin.com/company/midcontinent-communications"},{"company":"Augustana University (SD)","company_id":"augustanasd","location":"Sioux Falls, South Dakota Area","positions":[{"description":"","duration":"May 2018 May 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2019","start_date":"May 2018","subtitle":"Augustana University (SD)","title":"Clerical Assistant"}],"url":"https://www.linkedin.com/company/augustanasd"},{"company":"Elegant Xpressions Boutique","company_id":"elegant-xpressions-boutique","location":"","positions":[{"description":"","duration":"Oct 2017 May 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2019","start_date":"Oct 2017","subtitle":"Elegant Xpressions Boutique","title":"Sales Associate Manager"}],"url":"https://www.linkedin.com/company/elegant-xpressions-boutique"},{"company":"Kyden Jae Designs","company_id":null,"location":"Madison, SD","positions":[{"description":"","duration":"Oct 2016 Aug 2017 11 months","duration_short":"11 months","end_date":"Aug 2017","start_date":"Oct 2016","subtitle":"Kyden Jae Designs","title":"Intern"}],"url":""}]', '["Brittany Reith “I\'ve enjoyed working with Rachel. Besides being consistently pleasant to work with and always willing to adapt, she works hard and learns quickly. From her time as a content intern as part of Midco\'s internship program, to pivoting to be a social media intern for Midco Sports Network, she has been an asset for our team. I\'m excited to see where her effort and talent take her in the future. ”","Amanda Potter “When Rachel began her internship under me, I expected great work from her. However, she took all my expectations and far exceeded them! Rachel proved to be a hardworking, thoughtful, creative, and valuable member of the team. She streamlined processes, improved relationships, and was always willing to take on a challenging project or long hours with a smile. She quickly picked up using our CMS, Episerver, as well as our social media platform, Khoros (Spredfast), and our video clipping tool, Snapstream. Her work on quick turnaround graphics in photoshop ended up being some of our strongest social media posts for the quarter. I cannot recommend Rachel highly enough. She is a change maker who will be a valuable asset to any company. ”"]']### Assistant: The agent's job is to sell promotional products and provide brand integration services, and today the user is reaching out to the agent because they need assistance with graphic design for their marketing collateral needs.
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### Human: Agent: ['Paula Taddia', 'I am an inspirational leader responsible for delivering consistent yet exceptional customer service. I am competitive and believe in operating like an owner therefore I strive to drive the business, achieve sales and expand profitability. I recognize the value of attracting and developing talent. I believe in enriching and retaining my team through coaching and utilization of corporate driven tools and resources. Operational excellence is important to me. I am passionate about people, teamwork, and giving back to the community and to others. Notable Achievements: * Surpassed plans and exceeds objectives each year* Number one in iPad sales in 2016, generating $250,000 in incremental sales* Supervised two districts on multiple occasions out of the 8.5 years at Fossil* Attended Regional Meeting as top District Manager * Helped develop multiple training documents with corporate partners* Awarded number one customer service compliments prize* Facilitated Guest Experience Training at Global Leadership Meeting* Achieved core value award four consecutive years* Supervised four concepts overall: Full price, Clothing, Outlet and Watch Station', 'Manager of Store Excellence Team, Experienced, responsible leader, delivers consistent customer service, builds business, sales, talent & profitability', 'Luxottica', '[{"company":"Luxottica","company_id":"luxottica","industry":"Retail Luxury Goods and Jewelry","location":"United States","positions":[{"description":"","duration":"Jun 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Luxottica","title":"Manager of Store Excellence at Luxottica"}],"url":"https://www.linkedin.com/company/luxottica"},{"company":"Fossil","company_id":"fossil","location":"Michigan Area, Columbus, Buffalo NY, Indiana, Chicago Area, Minneapolis Area","positions":[{"description":"Inspirational leader responsible for overseeing Full Price, Outlet and Watch Station stores. Delivers consistent yet exceptional customer service. Communicates openly, clearly providing a vision with direction. Consistently operates like an owner. Embraces company core values and drives the business, achieve sales and expands profitability. Attracts and develops talent. Enriches and retains a team of talented performers through coaching and utilization of corporate driven tools and resources. Achieves operational excellence drive exponential growth. Passionate about people, teamwork, and giving back to the community and others; demonstrated by being a champion for Fossils giving back program.","duration":"Oct 2011 Mar 2020 8 years 6 months","duration_short":"8 years 6 months","end_date":"Mar 2020","start_date":"Oct 2011","subtitle":"Fossil","title":"District Sales Manager"}],"url":"https://www.linkedin.com/company/fossil"},{"company":"The Children\'s Place","company_id":"the-children%27s-place","location":"Michigan","positions":[{"description":"Synopsis: Supervised 12-25 locations. Leverage management experience and comprehensive knowledge to recruit, train and develop a team of leaders and improve visual merchandising, operations, product flow and customer satisfaction. Results driven with passion for surpassing goals and expectations. Synopsis: Supervised 12-25 locations. Leverage management experience and comprehensive knowledge to recruit, train and develop a team of leaders and improve visual merchandising, operations, product flow and customer satisfaction. Results driven with passion for surpassing goals and expectations.","duration":"Jun 2006 Oct 2011 5 years 5 months","duration_short":"5 years 5 months","end_date":"Oct 2011","start_date":"Jun 2006","subtitle":"The Children\'s Place","title":"District Sales Manager"}],"url":"https://www.linkedin.com/company/the-children%27s-place"}]', '["Cody Rhodes “Paula is a fearless leader who inspires, motivates, challenges, and mentors her team. Her leadership is one of the main reasons I have found such a love for retail. She is gracious in the way she delivers feedback but still pushes her team to be better than they ever thought they could. Her expectations are clear, attainable, and consistent. Paula will forever be one of the best managers I have ever worked for! ”","Amy Gebo, PHR “Paula is a passionate, skillful and focused leader. She drives excellence through relationship building and strategic business planning. She has history of successful talent retention and promotion along with delivering positive business results. She brightens a meeting with her compassion and her insight. Paula\'s commitment to developing her teams and seeing them achieve their career goals sets her apart from many leaders in the industry.”"]']
User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to deliver exceptional customer service and drive business growth, and today, the agent is reaching out to the user because they need assistance in planning and managing a high-profile event for their organization.
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### Human: Agent: ['Claire Xie', "Data Scientist expert drive digital advertising ROI using multi-touch attribution and A/B testing specializing in: -Attribution & Forcasting: MTA, MMM -B2C paid acquisition A&B testing & optimization -Data analysis: SQL, R, Tableau/looker, Excel -Media management: Google Analytics, DCM, FB Ad Manager, Adobe analytics On the personal side, Claire is a certified Yoga instructor and vlogger. She's passionate about sharing data science and money management tips for new grads.", 'Data Scientist - Growth Analytics at Course Hero', 'Course Hero', '[{"company":"Course Hero","company_id":"coursehero","industry":"Internet","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Mar 2021","subtitle":"Course Hero","title":"Data Scientist - Growth Analytics"}],"url":"https://www.linkedin.com/company/coursehero"},{"company":"DoorDash","company_id":"doordash","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Sep 2019 Feb 2021 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2021","start_date":"Sep 2019","subtitle":"DoorDash","title":"Data Scientist - Growth Analytics"}],"url":"https://www.linkedin.com/company/doordash"},{"company":"Sun Basket","company_id":"sun-basket","location":"San Francisco Bay Area","positions":[{"description":"• Data Analytics/Visualization: Identify significant business opportunities/recommendations across digital marketing, product and retention using SQL/R/Looker• Modeling: Work closely with marketing, product, and data science to build performance tracking, attribution model and inventory forecasting using machine learning models• Project Management: Associate director of data science to scope, design, implement, present and scale business solution for product and marketing team • Data Analytics/Visualization: Identify significant business opportunities/recommendations across digital marketing, product and retention using SQL/R/Looker• Modeling: Work closely with marketing, product, and data science to build performance tracking, attribution model and inventory forecasting using machine learning models• Project Management: Associate director of data science to scope, design, implement, present and scale business solution for product and marketing team","duration":"Sep 2018 Aug 2019 1 year","duration_short":"1 year","end_date":"Aug 2019","start_date":"Sep 2018","subtitle":"Sun Basket","title":"Sr. Marketing Analyst"}],"url":"https://www.linkedin.com/company/sun-basket"},{"company":"Adobe","company_id":"adobe","location":"San Francisco Bay Area","positions":[{"description":"• Performance Analytics: Export, analysis and synthesize data from in-house and 3rd party database to monitor, analyze, and optimize campaign performance based on KPIs (delivery metrics, frequency, attribution models) using SQL, Excel and Tableau• Campaign optimization: Atomized reporting and efficiently communicated with internal Strategy team and external media partners to ensure execution of measurement and optimization plan, to maintain high quality performance for digital products via Adobe audience/FB Ads Manager/GA","duration":"Jul 2017 Aug 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Aug 2018","start_date":"Jul 2017","subtitle":"Adobe","title":"Marketing Analyst, Media Analytics & Operations"}],"url":"https://www.linkedin.com/company/adobe"},{"company":"Google","company_id":"google","location":"Mountain View, CA","positions":[{"description":"• Market Research: Support 5 million bonus leads campaign in investigating, analyzing and delivering 350 AdWords leads weekly using SQL and Salesforce.com within SMB Analytics & Insights team • Data Analysis: Develop analytical dashboard to track campaigns’ efficiency and profitability; Extensively develop dashboard for tracking KPIs, trends, opportunities use SQL, Excel and Tableau• Marketing Strategy: Analyze companies’ marketing campaigns, pre-sales activities, customers, and competitors in detail for digital marketing strategies and campaigns; provide strategic recommendations to improve efficiency & profitability","duration":"May 2016 Jul 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2017","start_date":"May 2016","subtitle":"Google","title":"Marketing Data Analyst via CDI"}],"url":"https://www.linkedin.com/company/google"},{"company":"Blackboard","company_id":"blackboard","location":"Phoenix, Arizona Area","positions":[{"description":"• Data Analysis: Developed global customer segmentation analysis using Excel, SQL, Tableau and Saleforce.com to define 300 target customers and cross-sale opportunities; developed business report on customer segmentation using regression analysis, provided recommendations and action plans• Competitive Analysis: Applied multiple analysis metrics and identified competitive advantages in products, value proposition, pricing strategy and marketing strategyMarketing Research: Conducted industry research on campus card and security market in forms of systematic Internet, publication, and subject matter expert research and interview","duration":"Jun 2015 Aug 2015 3 months","duration_short":"3 months","end_date":"Aug 2015","start_date":"Jun 2015","subtitle":"Blackboard","title":"Customer/Market Research Intern"}],"url":"https://www.linkedin.com/company/blackboard"}]', '["Robert Justin Libert “I have had the pleasure of working alongside Zhouke (Claire) Xie for the last 8-9 months both as a fellow colleague and supervisor in support of the various Google teams we support through our company CDI. In my time working with Claire she has consistently demonstrated the workings of being both a fantastic team player and all-around business professional. She has been able to work under various time-sensitive deadlines while not letting any of these instances affect either her overall volume, attention to detail, or quality of work. Claire is an individual who has a consistent hunger for knowledge and she is always looking for ways to improve herself as well as those around her. She had an active involvement in the training sessions we had for our Data Marketing Analyst team and could always be relied upon for constructive feedback / insight. Claire has been a valued member of the team here with CDI and I know that wherever her career should take her next that she will provide great merit to those she works alongside. ”","Francis Piron “Claire was my teaching assistant at Shantou Business School, China, for a whole academic year (normally, TAs serve 1 semester, but I insisted that she serve 2!!!). Claire showed to be a proactive individual, working out potential issues with students and thus saving me considerable time. She was available whenever I asked her to be and was liked by the students with whom she could empathize. Since, we have remained in contact and I would please to provide any additional information upon request.”"]']
User: ['Brian Jones', 'Digital marketing executive with extensive, proven experience in customer acquisition, performance advertising and direct response marketing including search engine marketing, social media advertising, programmatic advertising and display advertising. 19+ years (B2B and B2C) on agency-side and client-side with high growth organizations.• Specialize in helping quickly scale organizations digital advertising and performance marketing capabilities through thought leadership, growth marketing, and strong management.• Data driven marketer with an analytical mindset who consistently exceeds expectations, thrives in challenging workplaces, and actively contributes within talented teams with deep understanding of ad technology.• Strong business acumen and marketing operations background overseeing departments of 50+ staff, multi-million-dollar advertising budgets, strategic partnerships, and development of processes and procedures that take high growth organizations to the next levelCore Competencieslead generation | customer acquisition | performance advertising | demand generation | strategic planning | financial management | ad technology | SEM | SEO | affiliate marketing | social advertising | programmatic advertising', 'EVP, Integrated Strategy at Just Global, Inc.', 'JUST Media, Inc.', '[{"company":"JUST Media, Inc.","company_id":"just-global-inc-","industry":"Marketing and Advertising","location":"Austin, Texas","positions":[{"description":"","duration":"May 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"May 2020","subtitle":"JUST Media, Inc.","title":"EVP, Integrated Strategy"}],"url":"https://www.linkedin.com/company/just-global-inc-"},{"company":"Metric Theory","company_id":"metric-theory","location":"San Francisco Bay Area","positions":[{"description":"Performance Marketing Agency serving B2C and B2B clients across a wide array of verticals","duration":"Feb 2018 May 2020 2 years 4 months","duration_short":"2 years 4 months","end_date":"May 2020","start_date":"Feb 2018","subtitle":"Metric Theory","title":"SVP, Enterprise Business Group"}],"url":"https://www.linkedin.com/company/metric-theory"},{"company":"DWA","company_id":"dwa","location":null,"positions":[{"description":"Acquired by Merkle Inc, DWA is a global media agency specializing in the technology sector working with leading B2C and B2B clients","duration":"Jan 2017 Feb 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2018","start_date":"Jan 2017","subtitle":"DWA","title":"SVP, Global Head of Performance Advertising & Biddable Media (acquired by Merkle Inc.)"},{"description":"Acquired by Merkle Inc, DWA is a global media agency specializing in the technology sector working with leading B2C and B2B clients","duration":"May 2015 Dec 2016 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2016","start_date":"May 2015","subtitle":"DWA","title":"VP, Innovation & Intent Marketing, N.America"}],"url":"https://www.linkedin.com/company/dwa"},{"company":"Zeta Global","company_id":"zetaglobal","location":null,"positions":[{"description":"A leading data-driven marketing technology company that helps brands acquire more customers, retain them for longer and grow their value","duration":"Jan 2014 Apr 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2015","start_date":"Jan 2014","subtitle":"Zeta Global","title":"VP, Search Marketing & Conversion Rate Optimization"},{"description":"A leading data-driven marketing technology company that helps brands acquire more customers, retain them for longer and grow their value","duration":"Dec 2013 Dec 2013 1 month","duration_short":"1 month","end_date":"Dec 2013","start_date":"Dec 2013","subtitle":"Zeta Global","title":"Director, Search Engine Marketing & Conversion Rate Optimization"}],"url":"https://www.linkedin.com/company/zetaglobal"},{"company":"Adchemy","company_id":"adchemy","location":"San Francisco Bay Area","positions":[{"description":"Acquired by Zeta Global, Adchemy was a leading data-driven marketing technology company that helps brands acquire more customers, retain them for longer and grow their value","duration":"Feb 2013 Nov 2013 10 months","duration_short":"10 months","end_date":"Nov 2013","start_date":"Feb 2013","subtitle":"Adchemy","title":"Director, Search Engine Marketing & Conversion Rate Optimization (acquired by Zeta Global)"}],"url":"https://www.linkedin.com/company/adchemy"},{"company":"Dealer.com","company_id":"dealer-com","location":"Burlington, VT","positions":[{"description":"Automotive marketing and operations tools, support, and services including paid digital advertising, websites design and management, inventory management, and SEO for car dealerships","duration":"Sep 2011 Feb 2013 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2013","start_date":"Sep 2011","subtitle":"Dealer.com","title":"Senior Manager, Search Operations"}],"url":"https://www.linkedin.com/company/dealer-com"},{"company":"Paychex","company_id":"paychex","location":"Rochester, New York Area","positions":[{"description":"Public Company: HR solutions to fit the needs of any size business, from startup to enterprise","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"Paychex","title":"Manager, Search Engine Marketing & Paid Customer Acquisition"}],"url":"https://www.linkedin.com/company/paychex"},{"company":"LaptopsForLess.com","company_id":null,"location":"Dallas, Texas","positions":[{"description":"E-commerce business offering laptop parts, accessories and batteries among other electronic parts and services (Business has ceased operations)","duration":"Dec 2009 Sep 2010 10 months","duration_short":"10 months","end_date":"Sep 2010","start_date":"Dec 2009","subtitle":"LaptopsForLess.com","title":"Director Of Online Marketing"}],"url":""},{"company":"Surge Retail Group","company_id":null,"location":"Dallas, Texas","positions":[{"description":"E-commerce business offering home goods, furniture and accessories (business has ceased operations)","duration":"Aug 2005 Jan 2010 4 years 6 months","duration_short":"4 years 6 months","end_date":"Jan 2010","start_date":"Aug 2005","subtitle":"Surge Retail Group","title":"Co-Founder"}],"url":""},{"company":"Comtel Pro Media","company_id":"comtel-pro-media","location":"Los Angeles, California","positions":[{"description":"Acquired by Media Distributors, Comtel Pro Media was a reseller and distributor of video, audio and data storage products","duration":"Mar 2003 Aug 2005 2 years 6 months","duration_short":"2 years 6 months","end_date":"Aug 2005","start_date":"Mar 2003","subtitle":"Comtel Pro Media","title":"Marketing Manager (acquired by Media Distributors)"}],"url":"https://www.linkedin.com/company/comtel-pro-media"},{"company":"Daisytek International","company_id":null,"location":null,"positions":[{"description":"Public Company: Reseller and distributor of office supplies (ceased doing business)","duration":"Aug 2002 Dec 2002 5 months","duration_short":"5 months","end_date":"Dec 2002","start_date":"Aug 2002","subtitle":"Daisytek International","title":"E-Marketing Manager"},{"description":"Public Company: Reseller and distributor of office supplies (ceased doing business)","duration":"Aug 2001 Jul 2002 1 year","duration_short":"1 year","end_date":"Jul 2002","start_date":"Aug 2001","subtitle":"Daisytek International","title":"Marketing Coordinator"}],"url":""}]', '["“Brian is a great leader, manager, and mentor. I\'ve now gone to work for Brian at two different companies, on two different coasts, and it\'s always been a pleasure to work for him. He creates a culture of trust, communication and results within a team by staying calm and always providing support. ”","“Brian is very knowledgeable in SEM and landing page optimization, and is a great mentor. He provides guidance while entrusting us to make decision on and manage daily operations. It had been a pleasure working for him over the past 2 years.”"]']### Assistant: The agent's job is to drive digital advertising ROI using multi-touch attribution and A/B testing, while the user is reaching out to the agent because they need assistance in quickly scaling their organization's digital advertising and performance marketing capabilities.
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### Human: Agent: ['Edelyn Parker-Frye', 'A creative, ambitious, self-motivated professional with a love for customer service and community.', 'Director of Brand Events, Communications and Partnerships at Red Roof', 'Red Roof Inn', '[{"company":"Red Roof Inn","company_id":"red-roof-inns","industry":"Hospitality","location":null,"positions":[{"description":"","duration":"May 2021 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"May 2021","subtitle":"Red Roof Inn","title":"Director of Brand Events, Communications and Partnerships"},{"description":"","duration":"Mar 2018 May 2021 3 years 3 months","duration_short":"3 years 3 months","end_date":"May 2021","start_date":"Mar 2018","subtitle":"Red Roof Inn","title":"Brand Event Manager"},{"description":"","duration":"Mar 2020 Jul 2020 5 months","duration_short":"5 months","end_date":"Jul 2020","start_date":"Mar 2020","subtitle":"Red Roof Inn","title":"Interim Executive Assistant to the President and CMO"},{"description":"","duration":"Jan 2017 Mar 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2018","start_date":"Jan 2017","subtitle":"Red Roof Inn","title":"Executive Administrative Assistant to the CMO"}],"url":"https://www.linkedin.com/company/red-roof-inns"},{"company":"Shadowbox Live","company_id":"shadowbox-live","location":null,"positions":[{"description":"- Donor Relations and Development- Sponsor / Community Partner Relations- Event Planning and Execution- Community Outreach","duration":"2011 Jan 2017 6 years","duration_short":"6 years","end_date":"Jan 2017","start_date":"2011","subtitle":"Shadowbox Live","title":"Assistant Director of Community Relations"},{"description":"Performer and Adminstrator","duration":"2005 Jan 2017 12 years","duration_short":"12 years","end_date":"Jan 2017","start_date":"2005","subtitle":"Shadowbox Live","title":"Metaperformer"},{"description":"- Subscription Management and Concierge- Tele-marketing Shift Leader","duration":"2013 2016 3 years","duration_short":"3 years","end_date":"2016","start_date":"2013","subtitle":"Shadowbox Live","title":"Assistant to the Director of Marketing"}],"url":"https://www.linkedin.com/company/shadowbox-live"},{"company":"Shadowbox Cabaret","company_id":"shadowbox-cabaret","location":null,"positions":[{"description":"- Managed and trained a team of Box Office Administrators - Phone reception, data entry, responding to customer support emails, reconciling credit card batches, reporting on daily sales, and creating nightly staffing assignments to fit the needs of any given performance","duration":"2009 2011 2 years","duration_short":"2 years","end_date":"2011","start_date":"2009","subtitle":"Shadowbox Cabaret","title":"Box Office Manager"},{"description":"- Managed sales and planning for outside Company and Private Events. - Responsible for cultivating leads, drafting proposals and contracts, handling monetary deposits, invoices and payment plans, while working in tandem with bar and catering staffs to ensure successful events for clients. - Managed a small team to sell use of our event space and services to area businesses.","duration":"2005 2009 4 years","duration_short":"4 years","end_date":"2009","start_date":"2005","subtitle":"Shadowbox Cabaret","title":"Company Events Director"}],"url":"https://www.linkedin.com/company/shadowbox-cabaret"}]', '["LinkedIn User “I have had the pleasure of working with Edelyn in her capacity as Assistant Director of Community Relations for Shadowbox Live. She has proven herself to be extremely dedicated, capable and reliable, taking care of details very quickly and efficiently. She also has a wonderful, engaging personality and is a pleasure to spend time with. I would wholeheartedly recommend Edelyn!”","Tony Cox “Edelyn is one of those rare individuals who manage to achieve every request with flair and polish, and not only excel at this, but also flawlessly accomplish ten other remarkable things at the same time, all whilst exuding energy, professionalism and a kind word and a smile for everyone. Cannot recommend Edelyn too highly. ”"]']
User: ['Phillip Hymes', 'Specializing in creating bucket list experiences and fantastic voyages. Whether it is a weekend getaway, excursions, air, hotel, car , cruises or travel the world; we can be your travel concierge .', 'Independent Business Owner', 'Evolution Travel and Tours', '[{"company":"Evolution Travel and Tours","company_id":null,"location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Jan 2018 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Evolution Travel and Tours","title":"Travel Consultant"}],"url":""},{"company":"PJH Fantastic Voyages","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2018 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"Jan 2018","subtitle":"PJH Fantastic Voyages","title":"Independent Business Owner"}],"url":""},{"company":"Head2Hand Concepts, LLC","company_id":null,"location":"Greater Phoenix Area","positions":[{"description":"Head2Hand Concepts is the Premier provider of Benefit services for group and individual needs.Our mission is to function as your organization\'s Benefits Concierge; we work to serve, simplify and support your organization\'s healthcare decision-making process. Head2Hand Concepts is the Premier provider of Benefit services for group and individual needs.Our mission is to function as your organization\'s Benefits Concierge; we work to serve, simplify and support your organization\'s healthcare decision-making process.","duration":"Apr 2012 - Present 10 years 3 months","duration_short":"10 years 3 months","end_date":"Present","start_date":"Apr 2012","subtitle":"Head2Hand Concepts, LLC","title":"CEO"}],"url":""},{"company":"MBI Occupational HealthCare","company_id":null,"location":"Phoenix, Arizona Area","positions":[{"description":"Responsible for new business development and maintaining client relationships.Key Achievements: \uf0d8Increased revenue on National account +2.22% over a two year period. Business expansion of 60 new locations (6,000 employees). \uf0d8Increased revenue on Regional client + 46% two year period. Ranked second as company’s revenue producing managers.\uf0d8Top producer in 2011 ($303,185.00 annual invoices).\uf0d8Second top revenue producer in 2010 ( $ 265,000.00 annual invoices).\uf0d8Major account sales including Basha’s/Food City, Basha’s Distribution Center, APS, Rubio’s, Central Arizona College, Red Rock, Saguaro, La Palma Correctional Facilities, Ovations, Harrah’s, Wal-Mart, Quetmetco Metals\uf0d8Averaged 80 new clients annually.","duration":"Oct 2007 Sep 2011 4 years","duration_short":"4 years","end_date":"Sep 2011","start_date":"Oct 2007","subtitle":"MBI Occupational HealthCare","title":"Health Services Manager"}],"url":""},{"company":"Sharp HealthCare","company_id":"sharp-healthcare","location":"Greater San Diego Area","positions":[{"description":"Sales Supervisor: Manage and coordinate day-to-day occupational health sales & marketing activities for San Diego County facilities with annual total revenue of $14 million, 6 locations and 25 occupational health doctors.Key Achievements: \uf0d8Annually reached revenue goals to achieve bonus for sales team.\uf0d8Conceived and implemented a first time ever industry specific occupational health training seminar for a national conference.\uf0d8Promoted to newly created position of sales supervisor after one month with Sharp Healthcare.\uf0d8Consistently top producer for new revenue.","duration":"Sep 1996 May 2006 9 years 9 months","duration_short":"9 years 9 months","end_date":"May 2006","start_date":"Sep 1996","subtitle":"Sharp HealthCare","title":"Sales Supervisor"}],"url":"https://www.linkedin.com/company/sharp-healthcare"}]', '["Elouise Nathaniel “Phillip is a very successful business sales professional with a pure customer service approach. He listens, responds and will get you the results you are looking for if it\'s within his power. If you are looking for an ethical business executive, I highly recommend Phillip. I have found him to be resilient and \\"integrity\\" truly is his middle name.”","Gregory Hankins “Philip is a professional. He communicates well in a timely manner. He would be an asset to any organization he works for. G Hankins President Inside Prospects”"]']### Assistant: The agent's job is to provide travel consultation services, and today the user is reaching out to the agent because they need assistance in planning a bucket list vacation.
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### Human: Agent: ['Linda Chamberlain', 'Join me as I personally get my life organized this year and focus on "Aging Wisely" at Linda\'s Journal. Email me at Linda@agingwisely.com to get on the newsletter list!', 'Florida Board Certified Elder Law Attorney', 'EasyLiving, Inc.', '[{"company":"EasyLiving, Inc.","company_id":"easyliving-inc-","industry":"Hospitals and Health Care","location":"1180 Ponce de Leon Blvd. Suite 701 Clearwater, FL 33756","positions":[{"description":"EasyLiving, Inc. is a licensed Florida Home Health Agency providing services in Pinellas County and Pasco County. With many years advocating for the rights of seniors and their families in Florida, we recognized what was lacking among private duty home care providers that elders needed most: flexible, high quality, personalized home care-giving. I am proud of our EasyLiving Home Care team and the difference they make everyday with the clients we serve. EasyLiving, Inc. is a licensed Florida Home Health Agency providing services in Pinellas County and Pasco County. With many years advocating for the rights of seniors and their families in Florida, we recognized what was lacking among private duty home care providers that elders needed most: flexible, high quality, personalized home care-giving. I am proud of our EasyLiving Home Care team and the difference they make everyday with the clients we serve.","duration":"Jan 2005 - Present 17 years 7 months","duration_short":"17 years 7 months","end_date":"Present","start_date":"Jan 2005","subtitle":"EasyLiving, Inc.","title":"Founder"}],"url":"https://www.linkedin.com/company/easyliving-inc-"},{"company":"Special Needs Lawyers, PA","company_id":null,"location":"901 Chestnut St. Suite C, Clearwater, FL 33756","positions":[{"description":"My areas of practice in Elder Law include Medicaid Planning, Medicaid Applications, Medicaid Fair Hearings, Long Term Care and Disability Issues, Qualified Income Trusts, Special Needs Trusts, Asset Protection, Retirement Planning and Estate Planning. I have shared office space with Special Needs Lawyers, PA since 2001 and recently joined the firm in 2015. My areas of practice in Elder Law include Medicaid Planning, Medicaid Applications, Medicaid Fair Hearings, Long Term Care and Disability Issues, Qualified Income Trusts, Special Needs Trusts, Asset Protection, Retirement Planning and Estate Planning. I have shared office space with Special Needs Lawyers, PA since 2001 and recently joined the firm in 2015.","duration":"Mar 2001 - Present 21 years 5 months","duration_short":"21 years 5 months","end_date":"Present","start_date":"Mar 2001","subtitle":"Special Needs Lawyers, PA","title":"Board Certified Elder Law Attorney"}],"url":""},{"company":"Aging Wisely, LLC","company_id":"aging-wisely-llc","location":"1180 Ponce de Leon Blvd. Suite 701 Clearwater, FL 33756","positions":[{"description":"Aging Wisely is a professional care management company providing services throughout Pinellas, Pasco, and Hillsborough counties. Our Mission: Our goal is to enable every individual we work with to live the most fulfilling life possible, with utmost dignity, focusing on their physical, mental, spiritual, family and financial well-being. Our Care Management Team can assist individuals and families assess their current situation and develop a Plan of Care (aka Care Plan) to provide step by step action to take to ensure your loved one is receiving the best care. Our focus includes a review of the individual\'s Activities of Daily Living and Instrumental Activities of Daily Living, Medical Management - attending doctor appointments, facilitating communication between doctor, client, and family, and if appropriate, monitoring client’s adherence to medical orders and instructions, Housing Options, Financial/Legal Review, Socialization, Communication with family members, Public Benefits and safety and security within their living environment.","duration":"Nov 1998 - Present 23 years 9 months","duration_short":"23 years 9 months","end_date":"Present","start_date":"Nov 1998","subtitle":"Aging Wisely, LLC","title":"President/Founder"}],"url":"https://www.linkedin.com/company/aging-wisely-llc"},{"company":"Stetson University College of Law","company_id":"stetsonlaw","location":"St. Petersburg, FL","positions":[{"description":"I teach the Elder Law Practice Management class. The class focus is how to set up and manage a profitable Elder Law Practice or become a great associate at a law firm. Time is spent on everything from your space, furnishings, technology, systems, employees, to how to get the phone to ring and building relationships. I teach the Elder Law Practice Management class. The class focus is how to set up and manage a profitable Elder Law Practice or become a great associate at a law firm. Time is spent on everything from your space, furnishings, technology, systems, employees, to how to get the phone to ring and building relationships.","duration":"Jan 2011 May 2016 5 years 5 months","duration_short":"5 years 5 months","end_date":"May 2016","start_date":"Jan 2011","subtitle":"Stetson University College of Law","title":"Adjunct Professor, Elder Law Practice Management"}],"url":"https://www.linkedin.com/company/stetsonlaw"}]', '["Eveline Carr “Linda successfully managed a very complex set of legal matters for my aging parents, and the results far exceeded our expectations. Linda and her staff consistently went beyond the call of duty to answer questions and resolve issues. I highly recommend Linda as an Elder Law attorney.”","Doug Van Dyke, MBA, CSP™ “Linda is a consummate professional. She is intelligent, knowledgeable, experienced, and an excellent communicator. I have had the honor to work with Linda on several professional levels. My experience is always the same – excellence and positive outcomes!”"]']
User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to manage high-profile events, and today, the agent is reaching out to the user to discuss potential collaboration on an upcoming healthcare conference organized by the user's organization.
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### Human: Agent: ['Nitin Patel', 'Technology leader with a proven track record of delivering enterprise internet solutions on time and within budget. Hands on experience in design, architecture, and implementation of complex enterprise systems. Expert at Business Process Optimization and Automation. Has successfully defined, designed and led implementation teams to automate several aspects of multiple businesses. Experienced managing both outsourced as well as in-sourced teams in multiple locations and varying cultural diversities. Possess a can-do positive attitude and promote a team-first culture throughout the organization.', 'Engineering Executive at Toluna USA, Inc.', 'Toluna', '[{"company":"Toluna","company_id":null,"location":"","positions":[{"description":"","duration":"May 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"May 2017","subtitle":"Toluna","title":"Chief Technology Officer"}],"url":""}]', '["Russ Harding “I worked for Nitin for about 5 years at Toluna and I count my time on his team as one of the best professional experiences I have ever had. Nitin always took the time to explain the how’s and the why’s of business and genuinely went out of his way to improve those who worked with him. He constantly challenged me and others around him to think critically and to push ourselves to constantly improve ourselves. Over my career, I have met very few leaders who truly lead through example, and I put Nitin at the top of that short list; I can remember quite a few late nights we were all on the phone working through a problem, just to see him back in the office the next morning ready to tackle the next big challenge. There are so many things I could say about Nitin and how he has inspired me that I could go on for hours. If the opportunity came up to work with him again, I would be first in line to do so; he is truly one of the greats. ”","Ivan Pais “\\"Brilliant, Inspiring, Innovative, Leader\\" are words that I associate with Nitin. I was hired by Nitin when he was setting up the Software Engineering department in Greenfield Online (later merged with Toluna). It was my incredible fortune to work under his guidance for almost 12 years. Nitin inspires tremendous loyalty and is a great mentor. I have always admired Nitin\'s ability to stay calm, even in the most stressful situation, and lead resolutions. He is a wonderful leader with the right balance of EQ and business acumen, to lead an organization to their goals. He always had a smile and made time for everyone. A true open door policy. Any person or organization would be extremely lucky to work with Nitin, as I have been. ”"]']
User: ['Chris Casimino', 'I am an accomplished sales executive with a progressive career and extensive experience developing and managing sales while contributing to business development and profitability optimization. I am highly effective bringing teams together to meet sales metrics, deliver on business KPIs, and manage change during reorganizations. My demonstrated strengths include team leadership and development, contract negotiations, channel partner development, and fostering relationships to consistently exceed goals and impact business objectives. Operational Leadership Sales Management Channel Partner Management Profit and Loss (P & L) Management Forecasting and Budgeting New Business Development Strategic Planning Contract Negotiations Training and Development Analytical Skills and Technical Comprehension Customer Retention Client Needs Assessment Relationship Management C-Level Sales Presentations', 'Sales Director | Business Development | Channel Manager', 'Flavor Producers', '[{"company":"Flavor Producers","company_id":"flavor-producers","industry":"Food and Beverage Services","location":null,"positions":[{"description":"","duration":"Nov 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Flavor Producers","title":"Business Development and Channel Manager"},{"description":"Responsible for developing and implementing the strategy to grow top line sales through different channels to market.","duration":"Nov 2019 Oct 2020 1 year","duration_short":"1 year","end_date":"Oct 2020","start_date":"Nov 2019","subtitle":"Flavor Producers","title":"Sales Channel Manager"}],"url":"https://www.linkedin.com/company/flavor-producers"},{"company":"ICL Food Specialties","company_id":"icl-food-specialties","location":null,"positions":[{"description":"Entrusted with financial and sales management responsibility for North America (Canada, US, Mexico, and Central America). Focused business development and evolution of the dairy / beverage market via specialty ingredients. Led and demonstrated targeted sales growth through innovation and market penetration. Maximized understanding customer, market, and competitor trends to deliver growth within segment.","duration":"Jul 2017 Dec 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2018","start_date":"Jul 2017","subtitle":"ICL Food Specialties","title":"North American Director - Dairy / Beverage"},{"description":"Developed and led technical sales team in the US Food Specialties division - eastern region. Drove sales, budgeting, forecasting, and CRM management. Managed customer service related issues and P&L responsibility for specialty and defined food ingredients business both direct and through distribution.","duration":"Oct 2016 Jun 2017 9 months","duration_short":"9 months","end_date":"Jun 2017","start_date":"Oct 2016","subtitle":"ICL Food Specialties","title":"Director of Sales"}],"url":"https://www.linkedin.com/company/icl-food-specialties"},{"company":"ICL Food Specialties","company_id":"icl-food-specialties","location":"","positions":[{"description":"Shifted sales focus from distribution and technical products to exclusively functional food ingredients and systems. The food ingredients included phosphates, dairy proteins, and multi-component blends targeting the bakery, dairy, MPS, and beverage segments. Global Key Account Manager for key customer partner. Shifted sales focus from distribution and technical products to exclusively functional food ingredients and systems. The food ingredients included phosphates, dairy proteins, and multi-component blends targeting the bakery, dairy, MPS, and beverage segments. Global Key Account Manager for key customer partner.","duration":"2012 2016 4 years","duration_short":"4 years","end_date":"2016","start_date":"2012","subtitle":"ICL Food Specialties","title":"Global Key Account Manager"}],"url":"https://www.linkedin.com/company/icl-food-specialties"},{"company":"ICL - Performance Products LP","company_id":"icl-us","location":"","positions":[{"description":"Represented Astaris Joint Venture until acquisition by Israel Chemicals Limited. Delivered, retained and/or enhanced numerous large direct accounts while directing channel marketing through overlapping network of authorized distributors. Negotiated and closed all aspects of the sale, including pricing and contract terms. Represented Astaris Joint Venture until acquisition by Israel Chemicals Limited. Delivered, retained and/or enhanced numerous large direct accounts while directing channel marketing through overlapping network of authorized distributors. Negotiated and closed all aspects of the sale, including pricing and contract terms.","duration":"2001 2011 10 years","duration_short":"10 years","end_date":"2011","start_date":"2001","subtitle":"ICL - Performance Products LP","title":"Senior Account Manager"}],"url":"https://www.linkedin.com/company/icl-us"},{"company":"Akzo Nobel","company_id":null,"location":"","positions":[{"description":"","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"Akzo Nobel","title":"Regional Sales Manager"}],"url":""},{"company":"Church & Dwight / The Armakleen Company","company_id":null,"location":"","positions":[{"description":"","duration":"1997 2000 3 years","duration_short":"3 years","end_date":"2000","start_date":"1997","subtitle":"Church & Dwight / The Armakleen Company","title":"Area Sales Manager"}],"url":""},{"company":"Chemcentral Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"1993 1997 4 years","duration_short":"4 years","end_date":"1997","start_date":"1993","subtitle":"Chemcentral Corporation","title":"Sales Representative"}],"url":""}]', '["Beth Warren “Chris is a leading sales executive with the commercial acumen to negotiate effectively with both the customer and business in mind. He is extremely conscientious and creative with customer development by planning proactively and listening to what the customer is telling and \\"not telling\\" him about their needs. He worked in my sales organization for over 5 years and was instrumental in successfully managing multimillion dollar contracts will consistently providing new opportunities for growth. I recommend Chris as both an Executive Account Manager as well as a Sales Manager. He will benefit any organization that is lucky enough to have him on their team.”","Kaydi Decker “Chris is a wonderful colleague and has become a great friend. His work is second to none and he is an engaging collaborator. My time working with Chris was a few years ago but we still keep in touch - admittedly, he is much better at it than I am... which is so like Chris. He builds relationships with colleagues and customers that last. He is informative, levelheaded, insightful and has an awesome sense of humor. Our team was better because Chris was a part of it. He was not only good on the team- but he was awesome for the team! ”"]']### Assistant: The agent's job is to manage sales and business development, and today they are reaching out to the user because they need to discuss potential partnership opportunities in the food and beverage industry.
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### Human: Agent: ['Pam Mylin', 'Specialties: SAS, Cognos-Report Studio', 'Specialist - Loyalty Customer Analytics at United Airlines', 'United Airlines', '[{"company":"United Airlines","company_id":"united-airlines","industry":"Airlines and Aviation","location":null,"positions":[{"description":"","duration":"Sep 2012 - Present 9 years 4 months","duration_short":"9 years 4 months","end_date":"Present","start_date":"Sep 2012","subtitle":"United Airlines","title":"Specialist - Loyalty Customer Analytics"},{"description":"","duration":"May 2009 Sep 2012 3 years 5 months","duration_short":"3 years 5 months","end_date":"Sep 2012","start_date":"May 2009","subtitle":"United Airlines","title":"Sr. Customer Data Analyst"}],"url":"https://www.linkedin.com/company/united-airlines"},{"company":"HSBC","company_id":"hsbc","location":null,"positions":[{"description":"","duration":"Jul 2007 May 2009 1 year 11 months","duration_short":"1 year 11 months","end_date":"May 2009","start_date":"Jul 2007","subtitle":"HSBC","title":"AVP Project Mgr"},{"description":"","duration":"Oct 1999 Jul 2007 7 years 10 months","duration_short":"7 years 10 months","end_date":"Jul 2007","start_date":"Oct 1999","subtitle":"HSBC","title":"Senior Business Information Analyst"},{"description":"","duration":"May 1997 Oct 1999 2 years 6 months","duration_short":"2 years 6 months","end_date":"Oct 1999","start_date":"May 1997","subtitle":"HSBC","title":"Business Information Analyst"}],"url":"https://www.linkedin.com/company/hsbc"}]', '["David Voss, PMP “I worked with Pam in MIS where we supported the Originations management reporting functions. It was clear that Pam was a leader and held the trust of the business teams that we supported. Pam was a mentor to me at this key period in my career when I transitioned into a technical role. She is a detail oriented professional who can leverage her strong analytical skills to solve business problems. Pam would be very effective in a relationship or project management capacity bringing her track record of solving business problems. She would be an asset to any organization.”","LinkedIn User “I have worked with Pam for 15 years. I have been her manager and have collaborated with her when we were on different teams. In each case I have found Pam to resourceful, knowledgeable and customer oriented. Pam works closely with her customer to provide the best possible solution - whether it is a short-term tactical solution or a long-term strategy. Pam is a quick study and is open to sharing her knowledge and does so in a way that makes it look easy. I would recommend Pam as an asset to any organization.”"]']
User: ['Anna Nandikonda', 'Experienced business analyst with more than 11 years of Utility industry experience and passionate technologist with progressive career in systems design and delivery, combined with an academic background with MS in Computer Science.', 'Senior Consultant at Infor', 'Infor', '[{"company":"Infor","company_id":"infor","industry":"Computer Software","location":"","positions":[{"description":"","duration":"Jul 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Infor","title":"Senior Consultant"}],"url":"https://www.linkedin.com/company/infor"},{"company":"Itineris","company_id":"itineris","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Feb 2016 - Present 5 years 8 months","duration_short":"5 years 8 months","end_date":"Present","start_date":"Feb 2016","subtitle":"Itineris","title":"Lead Functional Consultant"}],"url":"https://www.linkedin.com/company/itineris"},{"company":"Hansen Technologies","company_id":"hansen-technologies","location":"Tulsa, Oklahoma Area","positions":[{"description":"","duration":"May 2012 Feb 2016 3 years 10 months","duration_short":"3 years 10 months","end_date":"Feb 2016","start_date":"May 2012","subtitle":"Hansen Technologies","title":"Sr.Business Analyst"}],"url":"https://www.linkedin.com/company/hansen-technologies"},{"company":"Direct Energy","company_id":"direct-energy","location":"tulsa, ok","positions":[{"description":"","duration":"May 2012 May 2014 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2014","start_date":"May 2012","subtitle":"Direct Energy","title":"IT Business Analyst"}],"url":"https://www.linkedin.com/company/direct-energy"},{"company":"Duke Energy","company_id":"duke-energy-corporation","location":"Cincinnati, Ohio Area","positions":[{"description":"","duration":"Feb 2009 May 2012 3 years 4 months","duration_short":"3 years 4 months","end_date":"May 2012","start_date":"Feb 2009","subtitle":"Duke Energy","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/duke-energy-corporation"},{"company":"LUCRUM, Inc.","company_id":"lucrum-inc.","location":"","positions":[{"description":"Business Analysis and Development Business Analysis and Development","duration":"Dec 2007 May 2012 4 years 6 months","duration_short":"4 years 6 months","end_date":"May 2012","start_date":"Dec 2007","subtitle":"LUCRUM, Inc.","title":"Sr. Consultant"}],"url":"https://www.linkedin.com/company/lucrum-inc."},{"company":"The David J Joseph Company","company_id":null,"location":"Cincinnati, Ohio","positions":[{"description":"","duration":"Jan 2008 Nov 2008 11 months","duration_short":"11 months","end_date":"Nov 2008","start_date":"Jan 2008","subtitle":"The David J Joseph Company","title":"Business Systems Analyst"}],"url":""},{"company":"Procter & Gamble","company_id":"procter-and-gamble","location":"Cincinnati,Ohio","positions":[{"description":"","duration":"Mar 2007 Dec 2007 10 months","duration_short":"10 months","end_date":"Dec 2007","start_date":"Mar 2007","subtitle":"Procter & Gamble","title":"Business Systems Analyst"}],"url":"https://www.linkedin.com/company/procter-and-gamble"},{"company":"SARAM SOLUTIONS INC","company_id":"saram-solutions-inc","location":"Aurora, IL","positions":[{"description":"","duration":"Jan 2007 Feb 2007 2 months","duration_short":"2 months","end_date":"Feb 2007","start_date":"Jan 2007","subtitle":"SARAM SOLUTIONS INC","title":"Software Developer"}],"url":"https://www.linkedin.com/company/saram-solutions-inc"},{"company":"INCCRRA","company_id":null,"location":"Bloomington/Normal, Illinois Area","positions":[{"description":"","duration":"Sep 2006 Dec 2006 4 months","duration_short":"4 months","end_date":"Dec 2006","start_date":"Sep 2006","subtitle":"INCCRRA","title":"Software Developer"}],"url":""},{"company":"Illinois State University","company_id":"illinois-state-university","location":"Normal, Illinois","positions":[{"description":"","duration":"Aug 2006 Dec 2006 5 months","duration_short":"5 months","end_date":"Dec 2006","start_date":"Aug 2006","subtitle":"Illinois State University","title":"Software Programmer"}],"url":"https://www.linkedin.com/company/illinois-state-university"},{"company":"Alcatel-Lucent","company_id":"nokia","location":"Lisle, Illinois","positions":[{"description":"","duration":"May 2006 Jul 2006 3 months","duration_short":"3 months","end_date":"Jul 2006","start_date":"May 2006","subtitle":"Alcatel-Lucent","title":"SAP Integration Tester"}],"url":"https://www.linkedin.com/company/nokia"}]', '["Subidhya Wagley “I had the pleasure of working with Anna on a large project at Duke-Energy. Her knowledge of gathering the requirements together with her in-depth knowledge of testing and writing Oracle PL/SQL queries made her a valuable member of the team. I also admired her precise manner of following up on the issues, always on time and always done the right way! She would be a valuable asset for any company, I highly recommend her.”","Jeanne Hand, PMP, PSM1 “I worked with Anna for several years on the Smart Grid project at Duke Energy. As an Analyst, she was always professional and courteous, yet was rigorous in following up on issues as they surfaced. She had a firm grasp on any problems that came up and was very thorough in her approach to understanding and testing of requirements. She is easy-going and would be an asset to any project team.”"]']### Assistant: The agent's job is to provide consulting services in the utility industry, and today the user is reaching out to the agent because they need assistance with systems design and delivery for their company.
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### Human: Agent: ['Benjamin Ervin', 'I am outgoing and personable with exceptional relationship building skills. Leadership in Sales and Product Management have proven my ability to model excellence, mentor, and bring out the very best in teams and individuals. I am always learning and adapting with the ability to ask the right questions; calculated risk taker with strong negotiation skills and an entrepreneurial spirit. KEY ACCOMPLISHMENTS:➤ Introduced marketing and sales training programs in two districts (27 locations, +50 staff) that resulted in capturing a majority market share and increased revenue and profitability from 36% to 46%. Armed with data - measured, coached, and encouraged sales staff using DiSC behavior profiles with a local market approach to drive the bottom ranking market to be recognized as a top 3 performer nationally.➤ Led multi-phase, multi-year product development and market introduction in North America with a capital investment in tools and engineering totaling over $15 million. Used experience from North American projects to liaise with European, South American, and Asian teams on localizing regional tooling to support regional production and customers. ➤ Directed tactical operations and strategic activities of product portfolio throughout the product life cycle; growing direct revenue 115% 2016-2019; 2019-2020 tactical cost reduction activities improved profitability of PnL by $2.6 million on existing business - accomplished through 11 separate projects spanning across purchasing cost reductions, manufacturing efficiencies, and customer renegotiations.IDEALLY SUITED TO:Product Management | Account Management | Product Development | Program Management | Market Analysis | Product Planning | Growth Strategies | Relationship Building | Staff Leadership | PnLWHAT I CAN OFFER:➤ 2016 MBA in Marketing➤ Entrepreneurial & Fortune 500 experience ➤ A thirst for knowledge & aptitude to ask the right questions➤ Personable & friendly with strong relationship building skills➤ Aptitude to turn ambiguity into clarity within a highly matrix business model➤ An extremely driven, focused and motivated mindset – no challenge is too daunting➤ Proven cross-functional leadership - Measuring, coaching, & motivating teams to achieve success', 'MBA | Program & Product Management | Sales & Account Management | Strategy | P&L | Execution | Profitable Growth | Team Leadership', 'Harada Industry of America, Inc.', '[{"company":"Harada Industry of America, Inc.","company_id":"harada-industry-of-america","industry":"Automotive","location":"","positions":[{"description":"","duration":"Mar 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Harada Industry of America, Inc.","title":"Account Manager"}],"url":"https://www.linkedin.com/company/harada-industry-of-america"},{"company":"Startup","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2020 Mar 2021 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2021","start_date":"Feb 2020","subtitle":"Startup","title":"Co-Founder"}],"url":""},{"company":"TE Connectivity","company_id":"te-connectivity","location":"","positions":[{"description":"North American Product Manager / Automotive Data ConnectivityDirected all aspects of demand and future development of a high growth product portfolio. Operated cross functionally with regional and global development teams to bring new products to market and manage existing product lifecycle.➤ Persuaded internal develop team decisions for product development and timing; executed and communicated deliverables to external stakeholders ➤ Identified portfolio needs and directed the launch of four projects for an auto manufacturer that will generate $160M over seven years and will act as a base for other product categories ➤ Increased product line sales by 27% year over year average in 2017 and 22% in 2018 in a flat growth automotive market ➤ Key decision maker for a product line and the owner of P&L – Presented to leadership for capital investment decisions totalling over $15M","duration":"Jun 2016 Feb 2020 3 years 9 months","duration_short":"3 years 9 months","end_date":"Feb 2020","start_date":"Jun 2016","subtitle":"TE Connectivity","title":"Product Manager"}],"url":"https://www.linkedin.com/company/te-connectivity"},{"company":"General Motors","company_id":"general-motors","location":"Warren, MI","positions":[{"description":"Joined GM’s Product Planning and Program Management teams working on future product planning and analysis for global mass market and fleet vehicle portfolios. Reported directly to the Director of Planning and worked within one of the most profitable Project Engineering Teams at GM.➤ Contributed to the identification of portfolio needs and the development of studies, assessments, proposals and reviews critical to strategic make/model decisions years into the future➤ Participated in initial product planning meetings and global conference calls for new automobiles scheduled for 2020 launch➤ Assisted the development of a highly detailed pre-production business case, with a personal focus on the product planning component➤ Developed critical Segment Summaries used by the North America Planning Manager to help strategic product planning decisions – involved in-depth cross-brand analysis of both 2014 and forecasted data ➤ Specifically selected by the Head of Engineering to draft an Innovation Review of a new car technology that compared internal sentiment to consumer sentiment","duration":"May 2015 Aug 2015 4 months","duration_short":"4 months","end_date":"Aug 2015","start_date":"May 2015","subtitle":"General Motors","title":"Planning and Program Management Intern"}],"url":"https://www.linkedin.com/company/general-motors"},{"company":"Mattress Firm","company_id":"mattressfirm","location":"","positions":[{"description":"Area Manager / Birmingham, AL - New Orleans, LAFast-tracked to Area Manager on the strength of leadership and ability to turn around underperforming locations/districts through the use of staff education, relationship building, and product marketing. Later was selected to drive sales improvements in business for an 11-store district losing revenue in a highly competitive market. ➤ Within 10 months, captured a majority market share, increased profitability and achieved a record 8.7% EBITDA ➤ Analyzed competitor activity across the district and introduced new marketing and merchandising programs that increased average gross margin from 36% to 46% district-wide ➤ Conducted powerful sales training programs and introduced a new pay structure that quickly changed the sales behavior of 50+ sales staff, leading to increases in revenue and units sold ➤ Pioneered a hugely effective new sales program that was quickly adopted nationally and used as a company metric","duration":"Aug 2010 Jul 2013 3 years","duration_short":"3 years","end_date":"Jul 2013","start_date":"Aug 2010","subtitle":"Mattress Firm","title":"Area Manager"}],"url":"https://www.linkedin.com/company/mattressfirm"}]', '["Sharon Weng “I have worked with Ben the last full semester in Broad. He is by all means one of the most enthusiastic, open-minded people I\'ve ever seen. The passion he has shown to all the challenging projects we were assigned was impressive. He constantly came up with creative ideas that really inspired the whole team to progress. Furthermore, he\'s a natural leader who has both charisma and empathy so well leveraged that people would be willing to around him and go in his direction. I believe Ben could make an outstanding leader. ”","Ojus Narayana “I have worked with Ben on a cross-functional MBA team for several months. I am extremely impressed with his initiative, creativity and hard-work. Ben never takes the easy route or the first choice. He is diligent and thoroughly thinks through every decision. Furthermore he has a certain creativeness and thoughtfulness that lends to a well thought decision or end product. I would recommend him as a valued member to any team or project in the future.”"]']
User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to manage high-profile events and build relationships, and today the user is reaching out to the agent because they need assistance in planning an upcoming conference for their healthcare organization.
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### Human: Agent: ['Lindsey Kiley', "Eager to be challenged and to apply my education, skills, dedication and hard work to a company that I can grow with. Graduated from the University of Minnesota Duluth in May 2014 with a bachelor's degree in Business Administration | Organizational Management Major | Communications Minor | Departmental Honors | Latin Honors- Magna Cum Laude | Beta Gamma Sigma member; Honor society for students with business excellence.", 'Sales Operations Specialist at Calabrio', 'Calabrio, Inc.', '[{"company":"Calabrio, Inc.","company_id":"calabrio-inc","industry":"Computer Software","location":"","positions":[{"description":"","duration":"Jan 2022 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Jan 2022","subtitle":"Calabrio, Inc.","title":"Sales Operations Specialist"}],"url":"https://www.linkedin.com/company/calabrio-inc"},{"company":"Freightquote","company_id":"freightquote","location":null,"positions":[{"description":"","duration":"Nov 2019 Jan 2022 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jan 2022","start_date":"Nov 2019","subtitle":"Freightquote","title":"Account Development Manager"},{"description":"• Plan, budget and execute community events/fundraisers as well as office events• Collaborate with the committee to maximize our impact in the community and employee satisfaction","duration":"Aug 2019 Jan 2022 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jan 2022","start_date":"Aug 2019","subtitle":"Freightquote","title":"Good Will Good Times Committee"},{"description":"","duration":"Feb 2019 Nov 2019 10 months","duration_short":"10 months","end_date":"Nov 2019","start_date":"Feb 2019","subtitle":"Freightquote","title":"Account Coordinator"}],"url":"https://www.linkedin.com/company/freightquote"},{"company":"American Cancer Society","company_id":"american-cancer-society","location":"Minneapolis, MN","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"American Cancer Society","title":"Community Development Coordinator"}],"url":"https://www.linkedin.com/company/american-cancer-society"},{"company":"Hartman Homes Inc","company_id":"hartman-homes-inc","location":"Hudson, Wisconsin","positions":[{"description":"","duration":"2016 2017 1 year","duration_short":"1 year","end_date":"2017","start_date":"2016","subtitle":"Hartman Homes Inc","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/hartman-homes-inc"},{"company":"Houzz","company_id":"houzz","location":"Irvine, CA","positions":[{"description":"","duration":"2015 2016 1 year","duration_short":"1 year","end_date":"2016","start_date":"2015","subtitle":"Houzz","title":"Product Coordinator"}],"url":"https://www.linkedin.com/company/houzz"},{"company":"Midland Hills Country Club","company_id":"midland-hills-country-club","location":"Roseville, MN","positions":[{"description":"• Adapted quickly to take on diverse roles on a daily basis including server, bartender, banquet server, host, set up, etc. • Worked hard as an individual and as a team to guarantee all customer expectations were exceeded• Payed attention to detail and had a positive drive to create a unique experience for the customer• Worked well under time-sensitive and stressful conditions to reach successful and consistent results• Illustrated strong communication and problem solving skills• Built personable relationships with members• Increased revenue with suggestive upwelling•Trained and coached new employees","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"Midland Hills Country Club","title":"Member Dining Services"}],"url":"https://www.linkedin.com/company/midland-hills-country-club"},{"company":"Macy\'s","company_id":"macy","location":"Roseville, MN","positions":[{"description":"• Analyzed reports daily in management meetings regarding sales (Year To Date, variance, clearance, stock etc.) to find trends and improve sales •Provided individualized coaching to associates to achieve 1% increase in online sales over 4 weeks•Focused on two associates and had results of a 3.8% and 2.4% increase in online sales in the first week• Steered towards an empowered, autonomous environment where associates felt important and powerful to make decisions to customers.• Performed as the Executive in Charge, meaning I was in charge of the store, all it’s employees and customers, consistently throughout my time with Macy’s• Conducted weekly personal interviews with Macy\'s executives to learn and gain more insight of the company• Created contests to engage associates in company\'s success• Presented results and findings to management at the end of the internship","duration":"Jun 2013 Aug 2013 3 months","duration_short":"3 months","end_date":"Aug 2013","start_date":"Jun 2013","subtitle":"Macy\'s","title":"Store Management Intern"}],"url":"https://www.linkedin.com/company/macy"},{"company":"Bellisio\'s","company_id":"bellisio%27s","location":"Duluth, MN","positions":[{"description":"• Performed friendly and professional customer service• Executed all host duties eloquently to ensure customer satisfaction• Organized seating options, and greeted/sat customers• Collaborated with team members and management to achieve tasks• Demonstrated outstanding communication and work ethic • Performed friendly and professional customer service• Executed all host duties eloquently to ensure customer satisfaction• Organized seating options, and greeted/sat customers• Collaborated with team members and management to achieve tasks• Demonstrated outstanding communication and work ethic","duration":"Sep 2012 Apr 2013 8 months","duration_short":"8 months","end_date":"Apr 2013","start_date":"Sep 2012","subtitle":"Bellisio\'s","title":"Hostess"}],"url":"https://www.linkedin.com/company/bellisio%27s"},{"company":"EXPRESS","company_id":"express-llc","location":"Southdale Mall, Edina","positions":[{"description":"• Delivered excellent customer service to develop customer relationships• Assisted customers to ensure their needs and wants• Shared extensive knowledge of the products to benefit customers • Delivered excellent customer service to develop customer relationships• Assisted customers to ensure their needs and wants• Shared extensive knowledge of the products to benefit customers","duration":"Mar 2011 Aug 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2012","start_date":"Mar 2011","subtitle":"EXPRESS","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/express-llc"},{"company":"Hollister Co.","company_id":"hollister-co.","location":"Duluth, MN","positions":[{"description":"","duration":"Jan 2012 May 2012 5 months","duration_short":"5 months","end_date":"May 2012","start_date":"Jan 2012","subtitle":"Hollister Co.","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/hollister-co."},{"company":"University of Minnesota Duluth","company_id":null,"location":"Department of Communications","positions":[{"description":"• Relied on and responsible for grading papers/reports in a timely manner and organizing them for the professor • Relied on and responsible for grading papers/reports in a timely manner and organizing them for the professor","duration":"Sep 2011 Dec 2011 4 months","duration_short":"4 months","end_date":"Dec 2011","start_date":"Sep 2011","subtitle":"University of Minnesota Duluth","title":"Teaching Assistant"}],"url":""}]', '["Derek Bratager “We were fortunate to have Lindsey come along when she did. Our company was getting busier by the day, and we needed a full time Marketing Coordinator. We needed the right person to handle a myriad of things, and she accomplished that and more. She greatly aided in reorganizing our front office systems, revamping and modernizing our marketing strategies, and because of her warm personality she was also asked to do some of the upfront sales introductions with prospective clients. She was tasked with a variety of day-to-day stuff, graphic design, website updates, social media creations, month-long data-analysis, and big picture projects, but she wasn\'t above the little requests either. She has a team-first mindset, and gelled with our staff and clients immediately. I would highly recommend Lindsey to anyone looking for someone who is versatile, efficient, and personable with a great mix of technical abilities and people skills. Please don\'t hesitate to contact me for more details or specifics! Derek Bratager Hartman Homes”","Carly Bjorgan “I was lucky enough to be one of the interviewers when Lindsey applied to work at the American Cancer Society. Right from the start Lindsey was passionate about the cause and it showed time and time again through her work. Lindsey is very efficient and can be trusted with any task or project. She brings a calming and reassuring presence to the office and is incredibly thoughtful when it comes to working with others. She is a great team player who can also be held responsible for individual tasks- she’s the full package! ”"]']
User: ['Bruce Adams', 'Writer, magazine editor and communications professional with broad experience in print and digital publications, as well as website management, strategic communications, internal and external corporate communications, media relations and social media. Broad background with experience covering the automotive, aftermarket, tire, trucking, hospitality, construction and mining industries.Specialties: Planning, managing and writing business and corporate publications, strategic communications, media relations, electronic publications, executive speechwriting, crisis communications, public relations, social media, communicating business information to internal and external audiences', 'Freelance Writer and Content Developer', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Apr 2018","subtitle":"Self-employed","title":"Freelance writer and content developer"}],"url":""},{"company":"Endeavor Business Media","company_id":"endeavor-business-media","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"Reporter and writer for Plastics Machinery Magazine","duration":"Jan 2019 Jul 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2020","start_date":"Jan 2019","subtitle":"Endeavor Business Media","title":"Senior Reporter"}],"url":"https://www.linkedin.com/company/endeavor-business-media"},{"company":"UBM Americas","company_id":null,"location":"","positions":[{"description":"Responsible for all printed and digital material including a monthly magazine and show dailies that support sales and marketing objectives. Manage 15 freelance writers.Responsible for all online content including four weekly electronic newsletters; social media; writing blogs; and posting videos and photos on the community page of the Web site. Brand spokesman to the industry, including developing and conducting webinars, and representing the magazine at industry meetings and trade shows. Have extensive experience planning and producing show dailies.","duration":"2007 2018 11 years","duration_short":"11 years","end_date":"2018","start_date":"2007","subtitle":"UBM Americas","title":"Aftermarket Business World Managing Editor; ABRN Managing Editor"}],"url":""},{"company":"Babcox Publications","company_id":"babcox-media","location":"","positions":[{"description":"Senior Editor of Fleet Equipment, a magazine serving the trucking and fleet industry.","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Babcox Publications","title":"Senior Editor"}],"url":"https://www.linkedin.com/company/babcox-media"},{"company":"Advanstar Communications","company_id":"informamarketsfashion","location":"","positions":[{"description":"Senior Editor of Hotel & Motel Management","duration":"2000 2005 5 years","duration_short":"5 years","end_date":"2005","start_date":"2000","subtitle":"Advanstar Communications","title":"Senior Editor"}],"url":"https://www.linkedin.com/company/informamarketsfashion"},{"company":"Goodyear Tire & Rubber Company","company_id":"goodyear","location":null,"positions":[{"description":"Supervised internal and external communication activities of 20 field public relations representatives at manufacturing plants nationwide.Developed communication plans on corporate issues and strategic objectives.Wrote and placed national news releases.Handled media inquiries.Wrote executives’ speechesProvided public relations support to the North American Tire manufacturing group.Responded to the crisis media hotline to diffuse emergencies at plants nationwide.","duration":"1989 1999 10 years","duration_short":"10 years","end_date":"1999","start_date":"1989","subtitle":"Goodyear Tire & Rubber Company","title":"Communications Manager, North American Tire"},{"description":"Launched Goodyear Vantage, the North American corporate flagship publication.Developed the editorial profile and mission statement of the magazine.Responsible for all aspects of the publication, which served more than 100,000 employees and retirees, and for a four-page daily publication.Responsible for several sales and marketing publications that improved sales techniques and helped drive revenue at company-owned retail stores.","duration":"1989 1999 10 years","duration_short":"10 years","end_date":"1999","start_date":"1989","subtitle":"The Goodyear Tire & Rubber Company","title":"Publications Editor and Media Relations Manager"}],"url":"https://www.linkedin.com/company/goodyear"}]', '["“Bruce is intelligent, mature, works well with others on staff and made a significant editorial contribution to Plastics Machinery Magazine until his position was eliminated. He has great interviewing and research skills, learns complex subjects quickly and writes clearly and with flair. He was especially successful at recognizing good stories in the multiple ares he covered and frequently recommended stories to others. Bruce is qualified to manage an editorial staff and will move a publication forward into new areas. I recommend him for any editorial staff or freelance position. ”","“Bruce was a terrific addition to our staff at Plastics Machinery Magazine. A consummate professional and affable colleague, Bruce demonstrated mastery of his beat almost immediately--despite having never previously covered plastics. Our readers expect very technical details of the machinery they use in their plastics processing plants, and Bruce was definitely equal to the challenge. Editing his copy--whether a technical story or a feature--was always a breeze, and I never had reason to doubt his facts or his comprehension of the topics he tackled. I am saddened that, due to budget issues associated with the pandemic, Bruce is no longer part of our staff, but I am confident he will be a valuable addition to any staff he joins. He is a dogged reporter, a clear, concise writer, and, most importantly, a wonderful person. He will be missed at PMM. ”"]']### Assistant: The agent's job is to manage and write corporate publications, while the user is reaching out to the agent because they need assistance with strategic communications for their upcoming product launch.
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### Human: Agent: ['Jianhai (Kevin) Su', 'Through years of research and professional experience, I have equipped myself with an extensive and solid knowledge on machine learning, software engineering, static analysis, email system and network security.Skill Set○ Programming Languages: C/C++, Java, Python, Bash, SQL, Perl○ Machine Learning: Deep Learning, Adversarial Machine Learning, Reinforcement Learning, Transfer Learning, Bayesian Optimization and Graph Neural Networks○ Python Learning Library: Tensorflow, Keras, PyTorch, BoTorch○ Cloud Platform: AWS, Google Cloud Platform○ Robotics: Gazebo, ROS○ Database: Memcached, Redis, Riak, PostgreSQL○ Tools/Frameworks: Git, Docker, Visual Studio, Eclipse, Jenkins, JIRA, Bamboo', 'Working on transfer learning, autonomic computing, and reinforcement learning.', 'University of South Carolina', '[{"company":"University of South Carolina","company_id":"uofsc","industry":"Higher Education","location":"Columbia, South Carolina Area","positions":[{"description":"Working with Prof. Pooyan Jamshidi to apply state-of-the-art machine learning techniques into inter-discipline fields, like autonomous mobile robotics and data-driven healthcare application. Currently involved machine learning techniques include deep learning, adversarial machine learning, reinforcement learning, transfer learning and bayesian optimization. Working with Prof. Pooyan Jamshidi to apply state-of-the-art machine learning techniques into inter-discipline fields, like autonomous mobile robotics and data-driven healthcare application. Currently involved machine learning techniques include deep learning, adversarial machine learning, reinforcement learning, transfer learning and bayesian optimization.","duration":"Jan 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Jan 2019","subtitle":"University of South Carolina","title":"Graduate Research Assistant"}],"url":"https://www.linkedin.com/company/uofsc"},{"company":"Synopsys Inc","company_id":"synopsys","location":"Greater Seattle Area","positions":[{"description":"Worked on Coverity in Security Integrity Group: ● Extended an static analysis tool to JavaScript ES 6 and Swift 3 by translating abstract syntax trees of them into an unified structure accordingly. (C++/Linux) ● Implemented a SpiderMonkey-based minification detection to sort out minified JavaScript files before static analysis. (C++/Linux) ● Created a jHighlight-based syntax highlighter to enhance readability of Swift 3 code in UI. (Java/Linux) ● Wrote scripts to run functional and integration testing periodically and generate easy-to-read reports (Bash/Python/Linux) ● Helped create scalability benchmarks by collecting open source projects and unifying their build processes. (Bash/Linux/Mac OS)","duration":"Feb 2016 Jun 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2017","start_date":"Feb 2016","subtitle":"Synopsys Inc","title":"Software Engineer, II"}],"url":"https://www.linkedin.com/company/synopsys"},{"company":"Intel Security","company_id":"mcafee","location":"Greater Denver Area","positions":[{"description":"Worked in SaaS Email Protection Team: ● Worked with QA leader to write test plans for new features in SaaS Email Protection product. Developed front-end and back-end test automation for features and hot fixes . (Perl/Python/Linux/WebDriver) ● Participated code review and fixed bugs for mail transportation agent. (C++/Linux/ Memcached/Redis/Riak/SMTP) ● Set up a testing infrastructure and worked with DevOps to deploy puppet modules into production. (Linux/PostgreSQL) ● Identified issues and provided improvement recommendations by conducting testing in different types and levels.","duration":"Jul 2014 Jan 2016 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2016","start_date":"Jul 2014","subtitle":"Intel Security","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/mcafee"},{"company":"Michigan Technological University","company_id":"michigan-technological-university","location":"Houghton, MI","positions":[{"description":"Collaborated with Prof. Timothy C. Havens to investigate the research topic, Fuzzy Community Detection in Social Networks, which aims to determine groups of a given social network and the probabilities of each person in each group. I proposed several heuristic algorithms for fuzzy community detection by applying convex optimization, fuzzy K-mean clustering and genetic algorithm to maximize modularity of found partition. As seen in tests against popular social network datasets, the proposed algorithms showed much better performance than the state-of-the-art algorithms at the time. The work was published in two IEEE papers as listed in my profile.All algorithms were implemented in Matlab, except the quadratic-programming solver that was imported from an open source implemented in C++.","duration":"Sep 2012 Apr 2014 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2014","start_date":"Sep 2012","subtitle":"Michigan Technological University","title":"Research Assistant"}],"url":"https://www.linkedin.com/company/michigan-technological-university"}]', '["Kuan Xing “Extremely talented and hard working researcher, think creatively and keep open sharp mind all the time, fast learner and a perfect candidate for any analytical quantitative oriented engineering project.”","Glenn Zazulia “Jianhai is an intelligent, conscientious, and detail-oriented worker who showed initiative and follow-through. Even before he joined my team, Jianhai enthusiastically asked for material to learn and an initial project to help him prepare for his new job. He is a quiet, diligent team-player, who others on his team could rely on to complete his tasks.”"]']
User: ['Patrick Bruen', 'Marketing leader with a proven record for increasing sales. I have a passion for creating a culture of consultative selling.', 'Enterprise Account Manager', 'Spectrum Enterprise', '[{"company":"Spectrum Enterprise","company_id":"spectrumenterprise","industry":"Telecommunications","location":"","positions":[{"description":"","duration":"Aug 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Spectrum Enterprise","title":"Enterprise Account Manager"}],"url":"https://www.linkedin.com/company/spectrumenterprise"},{"company":"Bowling Green State University","company_id":"bowling-green-state-university","location":"Bowling Green, OH","positions":[{"description":"Spring 2019 - MKT 4000 Industrial Marketing, Business to Business Marketing Fall 2019 - MKT 2010 Introduction to Marketing ManagementFall 2019 - BA1500 Understanding Dynamics of BusinessSpring 2020 - MKT 2010 Introduction to Marketing Management Spring 2019 - MKT 4000 Industrial Marketing, Business to Business Marketing Fall 2019 - MKT 2010 Introduction to Marketing ManagementFall 2019 - BA1500 Understanding Dynamics of BusinessSpring 2020 - MKT 2010 Introduction to Marketing Management","duration":"Jan 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Bowling Green State University","title":"Adjunct Professor"}],"url":"https://www.linkedin.com/company/bowling-green-state-university"},{"company":"Terra State Community College","company_id":"terra-community-college","location":"Fremont, OH","positions":[{"description":"Fall 2013 - Marketing 1300 - Public RelationsSpring 2014 - Marketing 2610 - Internet MarketingSummer 2014 - Marketing 1010 - MarketingFall 2014 - Marketing 1010 - Marketing (2 sessions)Spring 2016 - Marketing 1010 - Marketing (2 sessions)Summer 2016 - Marketing 1010 - Marketing (2 sessions)Fall 2016 - Marketing 1010 - Marketing (online)Spring 2017 - Marketing 1010 (2 sessions) Marketing 1140 Advertising, MGT2580 Management and Organizational BehaviorSummer 2017 - Marketing 1010 (2 sessions)Spring 2018 - Marketing 1010 onlineSummer 2018 - Marketing 1010 onlineFall 2018 - Marketing 1010 onlineSpring 2019 - Marketing 1301 Public Relations (2 Sessions)Summer 2019 - Marketing 1010 hybrid accelerated courseFall 2019 - Marketing 1301 Public Relations online (2 Sessions)Spring 2020 - Marketing 1301 Public Relations online (2 Sessions)Summer 2020 - Marketing 1010 Online (2 sessions)Fall 2020 - Marketing 1301 Public Relations online","duration":"Aug 2013 - Present 8 years 3 months","duration_short":"8 years 3 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Terra State Community College","title":"Adjunct Instructor"}],"url":"https://www.linkedin.com/company/terra-community-college"},{"company":"Kyle Media Inc","company_id":null,"location":"Toledo, Ohio Metropolitan Area","positions":[{"description":"","duration":"May 2021 Jul 2021 3 months","duration_short":"3 months","end_date":"Jul 2021","start_date":"May 2021","subtitle":"Kyle Media Inc","title":"Director of Marketing"}],"url":""},{"company":"WTOL","company_id":"wtol","location":"Toledo, Ohio Area","positions":[{"description":"Meet with local businesses to help them achieve their profitability & growth goals. Advise local businesses on the services that would benefit their business with WTOL & beyond. Meet with local businesses to help them achieve their profitability & growth goals. Advise local businesses on the services that would benefit their business with WTOL & beyond.","duration":"Jan 2017 May 2021 4 years 5 months","duration_short":"4 years 5 months","end_date":"May 2021","start_date":"Jan 2017","subtitle":"WTOL","title":"Media Sales Consultant"}],"url":"https://www.linkedin.com/company/wtol"},{"company":"Spectrum Reach (Previously Time Warner Cable)","company_id":"time-warner-cable","location":"Toledo and Lima","positions":[{"description":"• Manage the marketing, research and promotions for Time Warner Cable Media in Toledo and Lima sales markets • Responsible for providing all research necessary to convert potential clients into current clients and grow teams sales goals• Manage client relationships for high profile client research and marketing needs• Cultivate sales strategy to advance sales goals and increase client spend levels• Developing digital campaigns and analyzing monthly metric reports• Awarded Time Warner Cable Media – MVP Award Q2-2010 & Q3-2010, Annual MVP 2010","duration":"Nov 2009 Jan 2017 7 years 3 months","duration_short":"7 years 3 months","end_date":"Jan 2017","start_date":"Nov 2009","subtitle":"Spectrum Reach (Previously Time Warner Cable)","title":"Marketing - Field Marketing Specialist and Client Solutions Associate"}],"url":"https://www.linkedin.com/company/time-warner-cable"},{"company":"Time Warner Cable Media","company_id":"time-warner-cable-media","location":"","positions":[{"description":"• Responsible for implementation of cable advertising marketing and research• Creating research based marketing proposals for clients and Media Sales Consultants • Strategically designing client presentations to emphasize benefits of cable advertising• Developing creative platforms to maximize client sales across multimedia campaigns focusing on traditional and non-traditional media• Planning and executing customized traffic driving events to directly increase client sales• Creating research presentations to position cable favorably against other media outlets• Analyzing Strata, Nielsen, RL Polk, Alteryx, Experian, Comscore, Omniture and Scarborough research data to grow client spend levels and obtain new business• Developing resources to highlight high profile opportunities for use by sales team• Client Consultation with sales appointments to reinforce the solutions presented and ensure client satisfaction","duration":"2006 Dec 2009 3 years","duration_short":"3 years","end_date":"Dec 2009","start_date":"2006","subtitle":"Time Warner Cable Media","title":"Research Specialist"}],"url":"https://www.linkedin.com/company/time-warner-cable-media"},{"company":"Comcast Spotlight","company_id":"comcast-spotlight","location":"Greater Detroit Area","positions":[{"description":"• Interpret television-viewing data to highlight cable advertising and create advertising sales promotional strategies and packages• Data analysis and program implementation for high profile opportunities• Define advertiser market potential and make recommendations based on their marketingbudget and client needsAdvertising Research for Detroit, Flint, Lansing and Grand Rapids markets. • Interpret television-viewing data to highlight cable advertising and create advertising sales promotional strategies and packages• Data analysis and program implementation for high profile opportunities• Define advertiser market potential and make recommendations based on their marketingbudget and client needsAdvertising Research for Detroit, Flint, Lansing and Grand Rapids markets.","duration":"Nov 2004 Sep 2006 1 year 11 months","duration_short":"1 year 11 months","end_date":"Sep 2006","start_date":"Nov 2004","subtitle":"Comcast Spotlight","title":"Research Coordinator"}],"url":"https://www.linkedin.com/company/comcast-spotlight"},{"company":"Comcast Cable","company_id":"comcast","location":"Taylor, MI","positions":[{"description":"Cable Technician, Level 3 Cable Technician, Level 3","duration":"Sep 2003 Nov 2004 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2004","start_date":"Sep 2003","subtitle":"Comcast Cable","title":"Technical Specialist"}],"url":"https://www.linkedin.com/company/comcast"}]', '["Valerie Hoffman “Patrick is constantly looking for ways to innovate and improve upon an orgainzation\'s structure and working methodology. During my time working with him at Time Warner Cable Media Sales, he helped others to better understand and utilize social media and as a result our company saw great improvements in how leads and sales were generated. He is very reliable and also has the potential to be a great team leader. Any orgainzation would be luckily to have such and innovative and self-motivated individual.”","Autum S. “This is my personal recommendation for Patrick Bruen. For almost three years, I have worked with Patrick at Time Warner Cable Media Sales in the Midwest Division. I found Patrick to be consistently amenable, tackling all market research duties with fervor and enthusiasm. Besides being a joy to work with, Patrick is a take-the-reigns kind of guy, who is able to present creative ideas and communicate the benefits. He has successfully developed several research pieces for the TWCMS Toledo-Lima Sales Team and almost all of those efforts have resulted in increased revenue and community recognition for the company. I am unable to speak to the revenue figures assigned to Patrick\'s resultant research projects, but I am certain that the new dollars and community attention to TWCMS were a direct result of Patrick’s work. I would also like to add that though Patrick is an asset to our sales and marketing efforts, he is also an extraordinary talent at managing human capital. In addition to writing effective training modules for sales representatives, he embraces his research role in sales meetings and research peer meetings - inspiring and motivating other employees to their full potential. I highly recommend Patrick in any professional capacity in which he chooses to serve and will personally monitor his “high flier” status in the media and communications industry. He is a team player, an excellent analytical researcher, and would make a great asset to any organization lucky enough to become acquainted with him.”"]']### Assistant: The agent's job is to conduct market research and generate leads, and today, the agent is reaching out to the user because they need to schedule a consultation regarding Spectrum Enterprise's telecommunications solutions for the user's organization.
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### Human: Agent: ['Joe Doll', 'Animation is my passion and my life; every project a ballet of light, color, and shape. With a past rich with experience in all types of animation from traditional cel, to clay, to motion graphics to slick CG eye candy, I’ve created animations that run the gamut from a 2-inch phone screen, to projection-mapping experiences 13 stories high. I can take your project from a germ of an idea all the way to a broadcast-quality finished product. Animator | Designer Email: joe @JoeDollAnimation.com My commercial work over the years has won nearly two dozen Telly Awards and a Clio. Software: I am well-versed in Adobe Photoshop, Illustrator, and After Effects with various plugins. My 3d program of choice is Maya, but have also used 3d Studio Max and Real Flow show reel 2018 http://www.vimeo.com/168370054 Vimeo channel: http://vimeo.com/channels/jda YouTube Channel: http://www.youtube.com/user/JoeDollAnimation?feature=watch Tumblr Blog http://thejoedoll.tumblr.com 3d Hologram Animation https://www.youtube.com/watch?v=1KwCvzPzaOs Projection Mapping https://www.youtube.com/watch?time_continue=5&v=QVA78e2ugNA Please contact me @ 630.971.1459 for a free quote on any animation, illustration, or projection mapping opportunities', 'Motion Designer at 3d Hologram Rentals.', '3d Hologram Rentals', '[{"company":"3d Hologram Rentals","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"My animations appear as holographic displays that can be seen at conventions, weddings, and other events. A display is currently running at the wndr museum in Chicago. My animations appear as holographic displays that can be seen at conventions, weddings, and other events. A display is currently running at the wndr museum in Chicago.","duration":"Jan 2016 - Present 6 years 7 months","duration_short":"6 years 7 months","end_date":"Present","start_date":"Jan 2016","subtitle":"3d Hologram Rentals","title":"Motion Designer / Animator"}],"url":""},{"company":"Chicago Projection Mapping","company_id":null,"location":"Bensenville, IL","positions":[{"description":"Nothing like the experience of looking at a wall or building that you\'ve seen hundreds of times and watch it crumble right before your eyes! Or turn into a silk banner and fly away. Or fill with water. Or fill with anything at all for that matter. Through the magic of animation, sound and projected light, we at CPM have created stand-alone shows as well as backdrop visual experiences across the USA. I just love having a 13-story blank canvas on which to ply my trade.Locations include:- Chicago’s Union Station- University of Notre Dame- Lincoln Park Zoo- Los Angeles’ Nokia Center- Beijing, China","duration":"Dec 2012 - Present 9 years 8 months","duration_short":"9 years 8 months","end_date":"Present","start_date":"Dec 2012","subtitle":"Chicago Projection Mapping","title":"principle/head animator"}],"url":""},{"company":"Joe Doll Animation, Inc","company_id":null,"location":"","positions":[{"description":"Whether for television, motion pictures, animatics, sales films, or training videos, I can supply on time and on budget. From concept, logo design, and character development through to a complete piece of animation with sound and visual effects, I\'m your one-stop shop. Whether for television, motion pictures, animatics, sales films, or training videos, I can supply on time and on budget. From concept, logo design, and character development through to a complete piece of animation with sound and visual effects, I\'m your one-stop shop.","duration":"Dec 2007 - Present 14 years 8 months","duration_short":"14 years 8 months","end_date":"Present","start_date":"Dec 2007","subtitle":"Joe Doll Animation, Inc","title":"Animator/Designer/Graphic Artist"}],"url":""},{"company":"Joe Doll Animation, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"2008 2016 8 years","duration_short":"8 years","end_date":"2016","start_date":"2008","subtitle":"Joe Doll Animation, Inc.","title":"owner"}],"url":""},{"company":"Illinois Institute of Art","company_id":"art-institute","location":"","positions":[{"description":"- Nominated by peers and students for Teacher of the Year Award 2009 - Nominated by peers and students for Teacher of the Year Award 2009","duration":"Apr 2007 Jun 2010 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jun 2010","start_date":"Apr 2007","subtitle":"Illinois Institute of Art","title":"Teacher"}],"url":"https://www.linkedin.com/company/art-institute"},{"company":"Calabash Animation","company_id":"calabash-animation","location":"","positions":[{"description":"","duration":"2006 2010 4 years","duration_short":"4 years","end_date":"2010","start_date":"2006","subtitle":"Calabash Animation","title":"Animator"}],"url":"https://www.linkedin.com/company/calabash-animation"},{"company":"Intersport","company_id":"intersport","location":"Chicago, IL","positions":[{"description":"In charge of all graphic elements and animation for Sprint Mobile phone original programming, I supplied imagery for all departments; Music, Sports, Web animation, Television, Hispanic programming, and Celeb TV. My responsibilities started with concept, design, and story, and ended with a full animation ready to post or broadcast.- Sole supplier of graphics for company of nearly 130 employees.- Animations for Sports, Music, Web, and Television divisions.- Team won first ever NATPE Mobile++ Award for Excellence.- Personally redesigned graphics package for mobile programming.- Increased unique viewers on Sprint’s SEE Network by over 90%.","duration":"Dec 2007 Jan 2009 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jan 2009","start_date":"Dec 2007","subtitle":"Intersport","title":"Designer/Animator"}],"url":"https://www.linkedin.com/company/intersport"},{"company":"Machete Edit and Design","company_id":"machete-inc","location":"","positions":[{"description":"Part-time work on a freelance basis. Was the animator on Telly Award-winning spots for Kohler, Fellowes, and MF Global. Part-time work on a freelance basis. Was the animator on Telly Award-winning spots for Kohler, Fellowes, and MF Global.","duration":"Aug 2006 Nov 2007 1 year 4 months","duration_short":"1 year 4 months","end_date":"Nov 2007","start_date":"Aug 2006","subtitle":"Machete Edit and Design","title":"Animation/Design"}],"url":"https://www.linkedin.com/company/machete-inc"},{"company":"Filmworkers Club","company_id":"filmworkers-club","location":"","positions":[{"description":"- Modeled/Rigged Pillsbury Doughboy to be used universally. - Modeled/Rigged Pillsbury Doughboy to be used universally.","duration":"Jan 1999 Jun 2006 7 years 6 months","duration_short":"7 years 6 months","end_date":"Jun 2006","start_date":"Jan 1999","subtitle":"Filmworkers Club","title":"Animator/Designer"}],"url":"https://www.linkedin.com/company/filmworkers-club"},{"company":"Essential Pictures","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 1997 Jan 1999 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 1999","start_date":"Jun 1997","subtitle":"Essential Pictures","title":"Animator/Storyboard Artist"}],"url":""},{"company":"Sinnott and Associates","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 1977 Jun 1997 20 years 1 month","duration_short":"20 years 1 month","end_date":"Jun 1997","start_date":"Jun 1977","subtitle":"Sinnott and Associates","title":"Designer/Animator"}],"url":""}]', '["David Held Photography “I have appreciated and respected Joe Doll\'s artistic ability for a very long time. Joe and I met in grammar school and even back then I could see he had a special artistic gift. Throughout and after Joe\'s college years he perfected his animation and graphic artist skills. He has always accepted and changed with digital animation technology and is more than willing to accept all new related technologies. Joe has always been a consummate professional, continually amazing me and his clients with his talented animation expertise. I respect his opinion and admire his exceptional character. I would highly recommend Joe for all animation projects.”","Kevin Brown “Joe Doll was THE best person I\'ve ever worked with. Every aspect of working alongside him showed me who he truly is when a new project rolled in. He is a gifted animator, extremely creative, very polite and inviting to anyone who walks in his office, and most importantly: an incredible mentor to my works at Intersport. Don\'t let his modesty fool you, he gets the job done better and faster than anyone in Chicagoland! Thanks Joe!”"]']
User: ['Amanda Hanusa', 'I am a detail-oriented Event Sales Manager focused on exceeding expectations. By combining my energetic personality and passion for hospitality with my sales skill set and experience, I make corporate and client events meaningful and memorable! My vision is leading a team of people-focused professionals who partner to achieve business outcomes that align with our mission.', 'Event Sales Manager', 'Pinstripes', '[{"company":"Pinstripes","company_id":"pinstripes-inc","industry":"Entertainment Providers","location":"Greater Chicago Area","positions":[{"description":"","duration":"Jun 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jun 2022","subtitle":"Pinstripes","title":"Event Sales Manager"}],"url":"https://www.linkedin.com/company/pinstripes-inc"},{"company":"ReliaQuest","company_id":"reliaquest","location":"Tampa, Florida, United States","positions":[{"description":"-Developed new onboarding program and onboarded over 300 new employees in first six months-Established processes and procedures stages timeline to increase team velocity and output-Coordinated schedules for presenters at company-wide meetings-Implemented agile processes with the team-Led quarterly business reviews along with presenting and representing the department -Developed new onboarding program and onboarded over 300 new employees in first six months-Established processes and procedures stages timeline to increase team velocity and output-Coordinated schedules for presenters at company-wide meetings-Implemented agile processes with the team-Led quarterly business reviews along with presenting and representing the department","duration":"Jun 2021 Jun 2022 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2022","start_date":"Jun 2021","subtitle":"ReliaQuest","title":"Learning Experience Designer"}],"url":"https://www.linkedin.com/company/reliaquest"},{"company":"Forrest Solutions","company_id":"forrestsolutions","location":"","positions":[{"description":"Responsibilities: -Maintain a high quality of services offered to clients through the managements of all service lines and procedures -Daily support liaison between client and FSO, ensuring 100% satisfaction of requests and inquiries -Staffing decisions including interviewing, hiring, mentoring, and performance management -Provide cost savings and service enhancement initiatives to client. Manage invoicing and billing between FSO and the client Responsibilities: -Maintain a high quality of services offered to clients through the managements of all service lines and procedures -Daily support liaison between client and FSO, ensuring 100% satisfaction of requests and inquiries -Staffing decisions including interviewing, hiring, mentoring, and performance management -Provide cost savings and service enhancement initiatives to client. Manage invoicing and billing between FSO and the client","duration":"Sep 2019 2021 2 years","duration_short":"2 years","end_date":"2021","start_date":"Sep 2019","subtitle":"Forrest Solutions","title":"Client Relationship Manager"}],"url":"https://www.linkedin.com/company/forrestsolutions"},{"company":"BENCHMARK, A Global Hospitality Company","company_id":"benchmark-pyramid-luxury-lifestyle","location":"St Pete Beach, Florida, United States","positions":[{"description":"Responsibilities: - Management of client portfolios, client interaction, and experience - Maintenance of account information - Encouragement of repeat business and conversion of new inquiries - Project management and budgeting to achieve company objectives - Market research of key competitionAccomplishments: -Held to a strict $12,000/week sliding scale quota - Hosted weddings with over 200 guests - Managed over 250 accounts - Provided clients with wedding day experiences that exceeded expectations","duration":"Nov 2017 May 2019 1 year 7 months","duration_short":"1 year 7 months","end_date":"May 2019","start_date":"Nov 2017","subtitle":"BENCHMARK, A Global Hospitality Company","title":"Wedding & Catering Sales Manager"}],"url":"https://www.linkedin.com/company/benchmark-pyramid-luxury-lifestyle"},{"company":"PC JUNCTION, L.L.C.","company_id":"pc-junction-l.l.c.","location":"Baileys Harbor, Wisconsin, United States","positions":[{"description":"Responsibilities: - Business to business sales and marketing for the restaurant - Employee training on customer service expectations and company policies - Food supplier relationship management and negotiations - Hiring of new employees and supervision of kitchen and wait staffAccomplishments: - Worked from the hostess role up to the General Manager position - Contributed to achieving continuous recognition for \\"best restaurants to visit\\" in Door County","duration":"May 2006 Oct 2017 11 years 6 months","duration_short":"11 years 6 months","end_date":"Oct 2017","start_date":"May 2006","subtitle":"PC JUNCTION, L.L.C.","title":"General Manager"}],"url":"https://www.linkedin.com/company/pc-junction-l.l.c."},{"company":"Pinstripes","company_id":"pinstripes-inc","location":"Washington, District of Columbia, United States","positions":[{"description":"Responsibilities: - Create and maintain partner relationships - Sign and negotiate contracts with major clients - Train new and current employeesAccomplishments: - Averaged 10 new businesses per week - Doubled sales in Washington DC in 6 months - Resolved an average of 15 inquiries per day and regularly met company criteria in all fields - Designed menus for executives, clients, and large corporate events of over 300 guests Responsibilities: - Create and maintain partner relationships - Sign and negotiate contracts with major clients - Train new and current employeesAccomplishments: - Averaged 10 new businesses per week - Doubled sales in Washington DC in 6 months - Resolved an average of 15 inquiries per day and regularly met company criteria in all fields - Designed menus for executives, clients, and large corporate events of over 300 guests","duration":"Jan 2015 Aug 2016 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2016","start_date":"Jan 2015","subtitle":"Pinstripes","title":"Catering Sales Manager"}],"url":"https://www.linkedin.com/company/pinstripes-inc"}]', '["Darcy Goshorn “Amanda stands out as one of the most passionate professionals amongst the folks with whom I\'ve worked throughout my career. Amanda & I worked together on ReliaQuest\'s enterprise-wide learning & development team, and I had the pleasure of collaborating with her primarily on the company\'s new employee onboarding experience, where she demonstrated her passion for providing a people-focused, polished new hire learning experience, in addition to her keen attention to every logistical detail. No stone was left unturned, and many of the newly hired employees spoke highly of their experience, thanks to Amanda\'s diligence. As a teammate, she brought her infectious enthusiasm & determined attitude to even the most challenging days on the job. I heartily recommend Amanda if you want an experience for your employees that\'s executed flawlessly. She\'s an incredible asset to the team lucky enough to have her in their service!”","Vanessa Mericle MS-IDT “Amanda\'s professionalism and attention to detail is second to none! She works tirelessly to ensure the ReliaQuest Learning experience is second to none. Her ability to keep a client centric approach to ensuring clear, consistent communications internally and externally, to find ways to improve processes has been a huge asset to our team as we continue to grow and scale. I am honored to work alongside Amanda and see her continue to grow her skillsets in learning experience design.”"]']### Assistant: The agent's job is to create animations and projection mapping experiences, while the user is reaching out to the agent because they need animation services for a corporate event they are organizing.
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### Human: Agent: ['Baskar Chinnaiah', 'I am an AWS Cloud SysOps, Redhat (RHCA), DevOps, VMWare, Oracle (OCP), and ITIL Certified Senior Cloud Systems Engineer. I have been working on various skills Hybrid Cloud (AWS, Azure, GCP, OCI), VMWare, and Storage Area Network(SAN), Information Security, Partially Networking, Windows Server and others, however, the major concentration being given towards AWS, GCP, Azure, DevOps, RedHat in the hybrid environment. I enjoy focusing on cloud Infrastructure Automation using DevOps latest tools(Puppet, foreman, Git, Ansible, Terraform) in the hybrid environment Infrastructure included Windows, storage and Security Projects & Server hardening, but I do not limit myself to those as my skills are broad and I am good at putting plans together from A to Z. There have been instances where I have managed the entire IT Infrastructure of an organization, which included IT Infrastructure, Infrastructure Automation, WebServers, Application Servers, Data Base Servers, Storage and Security, the all kind of Monitoring tools implementation and scaling, Helpdesk Applications and even the Vendor Management to some extent like procuring Server hardware and software. AWS Cloud Administrations:- 8+ AWS Compute services; EC2, ELB, EIP, AMI, EBS Snapshot, EBS, Autoscaling & ElasticBeanTalk. AWS Storage & Content Delivery; S3, CloudFront, Glacier, Storage Gateway & EFS. AWS Networking services; VPC, Direct Connect & Route 53. AWS DataBase Service; DRS. AWS Management Tools; Cloudwatch, Config & CloudTrail. AWS Security & Identity using IAM. Linux Administrations:- 13+ Years RHCA, RH-CL210(OpenStack), RHCVA, RHCJA, Server Harding, Hybrid Storage, RHCE, RHCSA, Certified Systems Administrator. Recent times, working on DNS & DHCP migration to BLUECAT appliance based DNS & DHCP from normal Debian Linux. Having very good experience in VMWARE-6.0/5.5/5.0 & Storage(EMC, HITACHI, CORAID, Netapps)', 'Principal Engineer with AWS SysOps and RedHat Certified Architect.', 'VentureSoft Global', '[{"company":"VentureSoft Global","company_id":"venturesoft-global","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"","duration":"Jun 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Jun 2019","subtitle":"VentureSoft Global","title":"Senior Cloud Software Engineer"}],"url":"https://www.linkedin.com/company/venturesoft-global"},{"company":"SolGenie Technologies","company_id":"solgenie-technologies","location":"GA, United States","positions":[{"description":"AWS, GCP, DevOps, VMware AWS, GCP, DevOps, VMware","duration":"Oct 2017 Jun 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jun 2019","start_date":"Oct 2017","subtitle":"SolGenie Technologies","title":"Senior Cloud Software Engineer"}],"url":"https://www.linkedin.com/company/solgenie-technologies"},{"company":"Arista Networks","company_id":"arista-networks-inc","location":"Bengaluru Area, India","positions":[{"description":"","duration":"Aug 2015 Oct 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2017","start_date":"Aug 2015","subtitle":"Arista Networks","title":"Senior Cloud Systems Administrator"}],"url":"https://www.linkedin.com/company/arista-networks-inc"},{"company":"Mentorware India pvt ltd, Worked for Arista Networks.","company_id":"mentorware","location":"Bengaluru Area, India","positions":[{"description":"AWS Cloud AdministratorLinux Server AdministratorVMWare & Storage Administrator AWS Cloud AdministratorLinux Server AdministratorVMWare & Storage Administrator","duration":"Dec 2012 Jul 2015 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jul 2015","start_date":"Dec 2012","subtitle":"Mentorware India pvt ltd, Worked for Arista Networks.","title":"Manger IT - Cloud Services"}],"url":"https://www.linkedin.com/company/mentorware"},{"company":"ITCAN","company_id":"itcan-pte-ltd","location":"Singapore","positions":[{"description":"Linux Server Administrator, Oracle DBA & SAN Administrator. Linux Server Administrator, Oracle DBA & SAN Administrator.","duration":"Oct 2011 Sep 2012 1 year","duration_short":"1 year","end_date":"Sep 2012","start_date":"Oct 2011","subtitle":"ITCAN","title":"Systems Administrator"}],"url":"https://www.linkedin.com/company/itcan-pte-ltd"},{"company":"Syntax Soft-Tech (I) Pvt LTd, A Group of TOI Inc","company_id":"syntax-soft-tech","location":"Bangalore Area, India","positions":[{"description":"","duration":"Jun 2010 Sep 2011 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2011","start_date":"Jun 2010","subtitle":"Syntax Soft-Tech (I) Pvt LTd, A Group of TOI Inc","title":"Linux System Administrator"}],"url":"https://www.linkedin.com/company/syntax-soft-tech"},{"company":"Wisdomleaf Technologies Ltd [p]","company_id":"wisdomleaf-technologies","location":"Bangalore - India","positions":[{"description":"Linux Server services configuration and administration based on requirement in the production and development environment. And supporting for Oracle 10g live databases and live applications support in 24*7. Linux Server services configuration and administration based on requirement in the production and development environment. And supporting for Oracle 10g live databases and live applications support in 24*7.","duration":"Nov 2007 May 2010 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2010","start_date":"Nov 2007","subtitle":"Wisdomleaf Technologies Ltd [p]","title":"Oracle DBA - Senior System Administrator"}],"url":"https://www.linkedin.com/company/wisdomleaf-technologies"}]', '["Ashish S “Baskar was a fantastic Linux SA. Very Co-operative, always ready to solve the problem in hand / provide solutions.”","Hitesh Tekwani “Friendly, accessible, good attitude towards work and the level of commitment is super good.”"]']
User: ['Lori Kerrigan', '#Financial Health', 'Celebrating Your Retail Therapy', 'Big Lots Stores', '[{"company":"Big Lots Stores","company_id":"big-lots","industry":"Retail","location":null,"positions":[{"description":"","duration":"Mar 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Mar 2020","subtitle":"Big Lots Stores","title":"Essential Worker"},{"description":"Strategic Implementation","duration":"Jun 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Big Lots Stores","title":"Retail Salesperson"},{"description":"","duration":"Oct 2018 Jun 2019 9 months","duration_short":"9 months","end_date":"Jun 2019","start_date":"Oct 2018","subtitle":"Big Lots Stores","title":"Retail Cashier"}],"url":"https://www.linkedin.com/company/big-lots"},{"company":"Unemployed Veteran","company_id":"unemployed-veteran","location":"Dunmore Pennsylvania","positions":[{"description":"","duration":"Jun 2018 Oct 2018 5 months","duration_short":"5 months","end_date":"Oct 2018","start_date":"Jun 2018","subtitle":"Unemployed Veteran","title":"Former Donor Data Integrity Specialist"}],"url":"https://www.linkedin.com/company/unemployed-veteran"},{"company":"Geisinger Commonwealth School of Medicine","company_id":"gcsom","location":null,"positions":[{"description":"I perform Accounts Receivable Clerk Job Duties:Posts customer payments by recording cash, checks, and credit card transactions.Posts revenues by verifying and entering transactions from lock box and local deposits.Updates receivables by totaling unpaid invoices.Maintains records by microfilming invoices, debits, and credits.Resolves valid or authorized deductions by entering adjusting entries.Resolves invalid or unauthorized deductions by following pending deductions procedures.Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing report.Protects organization\'s value by keeping information confidential.Updates job knowledge by participating in educational opportunities.Accomplishes accounting and organization mission by completing related results as needed.","duration":"2017 Jun 2018 1 year","duration_short":"1 year","end_date":"Jun 2018","start_date":"2017","subtitle":"Geisinger Commonwealth School of Medicine","title":"Donor Data Integrity Specialist"},{"description":"I’m responsible for the entry and maintenance of constituent records as well as the proper coding, recording and processing of charitable donations to the Geisinger Commonwealth School of Medicine including cash, stocks, and gifts-in-kind. I am also responsible for creating and updating biographical data for donors, prospects, corporations and foundations, as well as helping to maintain data integrity. In my position, I work closely with other Geisinger Commonwealth offices to ensure the timely recording of donor information. I have the proven ability to maintain strict confidentiality regarding constituent information and am able to work independently and as part of a team. I have significant aptitude and experience with computers and relational databases, including Microsoft Office products and Talisma.My Responsibilities•As appropriate, collect charitable donations received by Advancement, Staff Counsel, Student Accounts and other University departments; evaluate, sort and total all donations in order to create daily gift batches and process them in a timely and accurate fashion. Analyze gifts to determine appropriate campaigns, funds, and/or appeals for each gift to be processed.•As appropriate, run daily proof reports for each gift batch and complete deposit slips for daily entries.•Enter constituent data updates for all individuals and organizations, including address updates, constituent demographic information, and relationship links.•Responsible for creating new biographical entities in the database for individuals, organizations, and other entities as needed; research and analyze information to populate all appropriate biographical data fields where information is available.","duration":"May 2015 Sep 2017 2 years 5 months","duration_short":"2 years 5 months","end_date":"Sep 2017","start_date":"May 2015","subtitle":"Geisinger Commonwealth School of Medicine","title":"Advancement Services Data Entry Clerk"},{"description":"Working under the direction of the Director of Marketing and the Director of Alumni I was tasked with orchestrating the first Alumni Outreach in LinkedIn! I’ve orchestrated an efficient and effective method that successfully created 843 LinkedIn invitations to the 499 TCMC MD and MBS Alumni; all the classes!","duration":"Jun 2016 Jul 2016 2 months","duration_short":"2 months","end_date":"Jul 2016","start_date":"Jun 2016","subtitle":"Geisinger Commonwealth School of Medicine","title":"LinkedIn Alumni Outreach Coordinator"},{"description":"My responsibilities are:Under supervision, this position serves as the facility\'s main contact person while performing general clerical duties and assisting with projects.Serves as the initial contact for the Operations Department by:Greeting and directing visitors and clients, answering questions, distributing employment applications, maintaining visitor sign-in log, assigning visitor parking spaces, distributing guest badges/providing employees with temporary ID badges, and operating the multi-switchboard telephone.Assists in arranging onsite client visits in the Scranton facilities.Reports environmental concerns to Facilities, provides contractors with ID badges.Receives deliveries and distributes mail, ensures timely distribution of employee paychecks to supervisors.Assist in performing general clerical duties including:preparing meeting materials, updating monthly phone directory, scheduling, copying and faxing.Schedules conference rooms, assists in the distribution of company posters and performs other duties as assigned.* PC proficiency to include Microsoft Office Word, Excel and Outlook* Experience working in a Customer Service environment* Clear and concise verbal and written communication skills* Organizational skills including time-management and multi-tasking skills","duration":"Oct 2014 May 2015 8 months","duration_short":"8 months","end_date":"May 2015","start_date":"Oct 2014","subtitle":"Geisinger Commonwealth School of Medicine","title":"Front Desk Receptionist"}],"url":"https://www.linkedin.com/company/gcsom"},{"company":"Krayer Detective Agency","company_id":null,"location":"Scranton, PA","positions":[{"description":"Basic First Aid and AED/CPR qualified (Card Carrying!) till 10/6/2016! Just finished my 2014 training with Blood Borne Pathogens and HazMat R&I, too. Now I am fully trained as a Public Safety Officer at the Commonwealth Medical School in Scranton, PA! I walk at-least two city blocks and can operate snow removal equipment. I have a shiny, clean criminal State & FBI Background, Walsh act (Child line approved) and driving records. I have strong work ethics, the ability to work with children and adults in a public setting and work independently with little supervision. I am the only female selected applicant for Krayer\'s Detective Agency\'s TCMC position.","duration":"Oct 2014 May 2015 8 months","duration_short":"8 months","end_date":"May 2015","start_date":"Oct 2014","subtitle":"Krayer Detective Agency","title":"Public Safety Officer"}],"url":""},{"company":"NOSC Avoca","company_id":null,"location":"Avoca, Pennsylvania","positions":[{"description":"With over 15 years managing general military office environments which involved considerable computer work and data entry, my strong organizational skills made me The Go To Sailor! I lead the coordination mobilization of 10 teams for local funeral honors as well as forward deploying 300 Sailors around the world! With 100% accuracy I lead my teams with our Core Values of Honor, Courage and Commitment to get the mission done! The missions came fast, under pressure and with everyday heavy workloads! With my guidance, we provided excellent customer service to our fallen who paid the ultimate price with great respect and gratitude towards their loved ones. With my strong verbal and written communication skills I ensured my team prioritized our multiple projects in an energetic environment. We were the Tip of the Spear for Northeast PA!","duration":"2011 2014 3 years","duration_short":"3 years","end_date":"2014","start_date":"2011","subtitle":"NOSC Avoca","title":"Leading Petty Officer"}],"url":""},{"company":"US Navy","company_id":"us-navy","location":"Avoca, Pennsylvania","positions":[{"description":"As the Executive Secretary I performed diversified administrative/clerical duties for the Chief Operating Officer/Executive Team. This included the handling of all scheduling, travel logistics, meeting preparations, meeting follow up and internal meeting representation. I have an Associates degree with two years experience supporting senior managers required with more than seven years experience supporting senior managers world-wide. I prioritize and communicate well, manage upwards, handle confidential information, multitask and handle multiple projects under tight deadlines. Among my personal attributes such as discretion, a high level of professionalism, strong attention to detail, organization, written and verbal communication skills are my ethos. I have an advanced knowledge of MS Office Suite applications including MS Word, Excel, PowerPoint and Outlook.My Experience with scheduling meeting arrangements, calendar maintenance, customer relations and travel arrangements were flawless. I have demonstrated strong organizational, interpersonal, communication skills and the ability to interact with all levels within an organization. I enjoy being able to work independently as well as within a team. I have basic accounting experience, too.","duration":"Dec 2011 Dec 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"Dec 2013","start_date":"Dec 2011","subtitle":"US Navy","title":"Executive Secretary"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"Navy Operational Support Center Earle","company_id":null,"location":"Naval Weapons Station Colts Neck New Jersey","positions":[{"description":"Supervised three departments primarily using the Navy Standard Integrated Personnel System (NSIPS) (customized PeopleSoft web-based application used for field input for Navy pay and personnel information to update corporate databases and collects, passes, and reports timely, accurate data on Active and Reserve Navy members in the continental US, overseas, and aboard ship) and NSIPS Analytics (Business Objects XI reporting environment that includes NSIPS Web Ad Hoc, Navy Retention Monitoring System (NRMS), and Career Information Management System (CIMS) Analytics and a XMLWeb Services, the XML Data Reporting (XDR) system, that provides Navy customers with access to on-demand information from NSIPS). I analyzes business and technical processes related to the Navy*s personnel data, pay related information, career information, and other associated data to formulate the basis for modified business components relating to System Change Requests and Software Problem Reports and for new business components based on high level requirements provided in meetings/discussions with the customer, the US Sailor. Creates/updates Requirements Document containing detailed high level requirements used for development, design, and testing of new or existing components. Responsible for decomposing high level functional requirements and writing system, software, and technical requirements used for design, development, and testing. As a member of the Team, I am always able to work well with co-workers, developers, testers, and customers of NSIPS and NSIPS Analytics.","duration":"Oct 2007 Nov 2011 4 years 2 months","duration_short":"4 years 2 months","end_date":"Nov 2011","start_date":"Oct 2007","subtitle":"Navy Operational Support Center Earle","title":"Personnel Officer/Manpower and Operations Department Head"}],"url":""},{"company":"USS Hayler","company_id":null,"location":"Homeport: Norfolk, VA (Decommissioned)","positions":[{"description":"Created and updated the central Personnel database called COMPASS, a Legacy Entrerprise Software, for 133 crew members that ensured timely processing of pay, advancement, recorded education/training and awards. I was honored to do this task to aid in the advancement of 90% of the eligible crew during my tenure there. Created and updated the central Personnel database called COMPASS, a Legacy Entrerprise Software, for 133 crew members that ensured timely processing of pay, advancement, recorded education/training and awards. I was honored to do this task to aid in the advancement of 90% of the eligible crew during my tenure there.","duration":"1996 1998 2 years","duration_short":"2 years","end_date":"1998","start_date":"1996","subtitle":"USS Hayler","title":"Compass Computer Specialist"}],"url":""},{"company":"Drydock Waterford (ARD-5)","company_id":null,"location":"New London/Norwich, Connecticut Area","positions":[{"description":"Hydroblasted Submarines! Painted everything the appropriate color, sometimes...always Grey! Deck Department is similar to Maintenance and Facilities Management. Operated Pettibone Cranes to bring very expensive and highly classified materials onto/next to the Submarines. I performed all basic seamanship functions aboard ship that involve line or wire and rigging used to secure the ship to a pier, mooring or anchor. I am able to identify functions of navigation and shipboard equipment; lowered, raised and launched lifesaving equipment; handled small boats; navigated by using several different types of compasses; kept records by degrees or points; know navigational aids, nautical rules of the road and the buoys of inland US waters; know the nomenclature of decks, superstructures and parts of the hull; knows the purpose and limitations of first aid and the first aid treatments for electrical shock, simple and compound fractures, heat exhaustion, heat stroke and burns. I am qualified as a swimmer first class. I know how to determine the classes of fire hoses and how to use carbon dioxide, dry chemical and water portable fire extinguishers; know the function of the typical fire main system, fixed carbon dioxide system, water washdown system and magazine sprinkling system. I know the difference between flooding and progressive flooding and the danger involved. I was the Leading Seaman for Deck Department due to my positive attitude and \\"can-do\\" spirit. American Counsel on Education awarded me 7 semester hours in the freshman college level on: Nautical Science (Navigation), Nautical Science (Seamanship) and Swimming.","duration":"Jun 1993 Feb 1995 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 1995","start_date":"Jun 1993","subtitle":"Drydock Waterford (ARD-5)","title":"Seaman"}],"url":""},{"company":"Recruit Training Command","company_id":null,"location":"Orlando, Florida Area","positions":[{"description":"Completed the course by demonstating knowledge of general military and Navy protocol, first aid, personal health, basic swimming, fire fighting, water survival skills and successfully met the prescribed standards for physical fitness. American Counsel on Education awarded me 1 semester hour in the freshman level :First Aid and Safety, Personal Fitness/Conditioning and Personal/Community Health. I volunteered for extra duty as the Laundry Petty Officer for 1000 Sailors, too. Completed the course by demonstating knowledge of general military and Navy protocol, first aid, personal health, basic swimming, fire fighting, water survival skills and successfully met the prescribed standards for physical fitness. American Counsel on Education awarded me 1 semester hour in the freshman level :First Aid and Safety, Personal Fitness/Conditioning and Personal/Community Health. I volunteered for extra duty as the Laundry Petty Officer for 1000 Sailors, too.","duration":"Mar 1993 Jun 1993 4 months","duration_short":"4 months","end_date":"Jun 1993","start_date":"Mar 1993","subtitle":"Recruit Training Command","title":"Seaman"}],"url":""}]', '["Jamie C. Curcio “Lori is a great asset to have on your team.!”","Anthony Aaron Cernera “I have had the pleasure of working with Lori for nearly two years. She is kind, considerate and a joy to work with. I will always appreciate how thoughtful she is! ”"]']### Assistant: The agent's job is to provide cloud infrastructure automation and IT consulting services. Today, the user is reaching out to the agent because they need assistance with optimizing their retail data management system using cloud technologies.
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### Human: Agent: ['Kalman Polak', "Kalman Polak is an e-commerce executive who has spent the last 15 years building Australia's #1 online shopping site, Catch.com.au and he is the founder of GroceryRun.com.au. Most recently, he was Head of Markertplace for Catch.com.au and under his stewardship this new arm of the business achieved great success. Kalman's broad experience includes working across many facets of e-commerce including buying, merchandising, operations, customer service and marketing. He has a deep understanding of UX and UI coupled with an acute ability to interpret analytics and data to identify market opportunities and future trends. Kalman is an energetic and inspired leader who has a proven ability to build efficient and highly skilled teams. He is experienced at creating positive work environments in which employees are able to flourish. He is accomplished at implementing his strategic vision and ensuring teams are focused and invested in their own success. Kalman is defined by his ability to work with agility and flexibility. He has an entrepreneurial spirit and readily adapts to the fast moving e-commerce environment. He is invigorated by the challenges and opportunities of e-commerce.", 'CEO at MYSALE Group | OZSALE | NZSALE', 'The MYSALE Group', '[{"company":"The MYSALE Group","company_id":"ozsale-com-au","industry":"Retail","location":"Sydney, New South Wales, Australia","positions":[{"description":"","duration":"Oct 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Oct 2021","subtitle":"The MYSALE Group","title":"CEO at MYSALE Group | OZSALE | NZSALE | SINGSALE"}],"url":"https://www.linkedin.com/company/ozsale-com-au"},{"company":"Little Birdie","company_id":"littlebirdie-com","location":"","positions":[{"description":"","duration":"Nov 2020 Oct 2021 1 year","duration_short":"1 year","end_date":"Oct 2021","start_date":"Nov 2020","subtitle":"Little Birdie","title":"Ecommerce Specialist"}],"url":"https://www.linkedin.com/company/littlebirdie-com"},{"company":"Catch.com.au","company_id":"catch.com.au","location":null,"positions":[{"description":"Catch.com.au is Australia\'s largest Marketplace and part of the Wesfarmers group of businesses which includes Kmart, Target, Bunnings and Officeworks. Kalman\'s role was to develop and implement the Marketplace strategy and manage a team of 20 to grow the Marketplace and synergistically integrate it with the in-stock business.","duration":"Sep 2018 Sep 2020 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2020","start_date":"Sep 2018","subtitle":"Catch.com.au","title":"Executive - Head of Marketplace"},{"description":"Catch.com.au is Australia\'s favourite place to shop online and part of the Wesfarmers group of businesses which includes Kmart, Target, Bunnings and Officeworks.Kalman created and developed the role of Head of Merchandising to ensure all merchandising and promotion strategies were consistent with the brand and business goals. He developed and managed a team of six Merchandisers to create high quality events to excite and delight customers using data and analytics to identify trends and customer needs. Kalman created a cohesive and efficient working relationship between the buying and marketing team.","duration":"Feb 2017 Sep 2018 1 year 8 months","duration_short":"1 year 8 months","end_date":"Sep 2018","start_date":"Feb 2017","subtitle":"Catch","title":"Executive - Head of Merchandising"}],"url":"https://www.linkedin.com/company/catch.com.au"},{"company":"Grocery Run / Catch Group","company_id":null,"location":"Melbourne, Victoria, Australia","positions":[{"description":"Kalman is the founder of GroceryRun.com.au, which he developed under the banner of the Catch Group. His groundbreaking e-commerce site was an instant success as it introduced consumers to buying discounted, big brand groceries online. In its first year of business, GroceryRun.com.au had turned over close to $50M. Kalman\'s role as Executive General Manager was multi-faceted. He spearheaded the strategic vision of the GroceryRun.com.au website and oversaw the creation of the app. He was involved in buying stock, creating events and EDMs with a strategic focus on marketing and PR. He built and managed a team of 50 in-office and warehouse employees. GroceryRun.com.au and its strong customer base was ultimately absorbed into Catch.com.au and the grocery category continues to thrive.","duration":"Sep 2011 Feb 2017 5 years 6 months","duration_short":"5 years 6 months","end_date":"Feb 2017","start_date":"Sep 2011","subtitle":"Grocery Run / Catch Group","title":"Executive General Manager & Founder"}],"url":""}]', '["Anne Webster (Gerdes) “Very few people have the opportunity to report to a manager who is also a coach and a mentor. Luckily for me, I did when I reported to Kalman. Kalman first hired me as a junior copywriter for GroceryRun, and we both knew at the interview that I didn\'t have much experience. He didn\'t seem too worried about that, though. All he wanted to know was if I had a strong work ethic and what my ideas were to make the website better than yesterday. This is a testament to his ability to choose the right person rather than just the \\"right CV.\\" Over the next several years, Kalman had my best interests at heart and ensured I had a growth plan to be challenged and motivated in my role constantly. Even when I reported to another manager during my time at Catch, Kalman played a vital role in coaching me on how to manage difficult team members and how to implement different processes to make the department I was managing more seamless. From junior copywriter to managing a team of copywriters, to learning a new skill in merchandising to then leading the merchandising team, I know I can always trust Kalman with any challenges I may face as he always seems to have a non-traditional angle to tackling problems that many executives lack. As a team member or a leader, Kalman earns my highest recommendation. ”","Nati Harpaz “Kalman was an essential and super valuable member of our executive and leadership team. He was a source of support, knowledge and friendship and I credit him with a significant part of the success we had at Catch. Super switched on, caring and eCommerce guru Kalman is an unbelievable resource and a true friend!”"]']
User: ['Rebecca Fixel', 'Design and sell fashion jewelry all sold for under $40. Wholesale opportunities for boutiques, salons and stores. Start your own money making business with your own BAG of BLING! Ask me how...', 'Bobbles, Bangles & Bling', 'Bobbles, Bangles & Bling', '[{"company":"Bobbles, Bangles & Bling","company_id":null,"location":"jacksonville, florida","positions":[{"description":"I design and sell wholesale fashion jewelry. I design and sell wholesale fashion jewelry.","duration":"Oct 2010 - Present 11 years 4 months","duration_short":"11 years 4 months","end_date":"Present","start_date":"Oct 2010","subtitle":"Bobbles, Bangles & Bling","title":"Owner & Queen of Bling"}],"url":""}]', '["Naida Gould “Rebecca is a wonderful professional! She has a special relationship with my daughters. My oldest daughter is lucky to have Rebecca as Girl Scout Leader. She teaches the girls valuable lessons to ensure that \\"her girls\\" will be become tomorrow\'s leaders. ”","Cheryl Hindman “Rebecca has great customer service and marketing skills. Her personally designed jewelry is beautifully done. You won\'t go wrong purchasing through Rebecca.”"]']### Assistant: The agent's job is to develop partnerships with boutique stores, salons, and stores for wholesale fashion jewelry, and today, the agent is reaching out to the user to discuss potential wholesale opportunities for Bobbles, Bangles & Bling.
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### Human: Agent: ['Manjunath Narendra', 'Over 10+ years of professional experience in Business Analysis, Reporting, Client Support, Project management and Testing. I have a solid understanding of IT and Consulting domains, a proven track of aligning IT and Consulting strategies with business to achieve results and am ready to learn what it takes . . .', 'Business Consultant supporting & owning Business Programs, Business Operations, Reporting and Project Management Office', 'Cerner Corporation', '[{"company":"Cerner Corporation","company_id":"cerner-corporation","industry":"Information Technology and Services","location":"Bangalore","positions":[{"description":"Manage large-scale client programs focused on business growth, technology advancement and process improvement across value-chain activities such as logistics, operations, and service. Built and managed talented teams of Business Analysts, Process Analyst, Quality Representative, Operations Specialists and Support specialists. Supervised up to 12 personnel directly and about 25 per engagement, coordinating between in-house client teams and keeping stakeholders informed of progress and milestones.Saved about 300+ Client Incidents & $2M+ annually after leading end-to-end mapping of Reclaims process (across 25 teams and 3 business units), Support and training end users on new process. Led integration of processes, policy and practices for two merging Business units within Cerner, and ensuring the best practices are shared.Built KPI and Operations dashboards. Effectively partnered with teams to meet and surpass service level agreements. Built monthly scorecard for CWx BLR business unit.Chaired CWx BLR Change Management, Problem Management and Reclaims processes. Supported CWx Themes owners and Project Managers with all the reporting and analytical needs.Spearheaded the development of the first-ever Program Management Office; defined project management processes, including requirements management & change control. Provided business analysis for projects that included success criteria, milestones, Key Performance indicators (KPIs), and Deliverable audit.Ownership of creating Monthly reports for Clients.Owned and represented CWx BLR in 3 ISO external audits, 2 ISO Internal Audits, 1 FDA audit and IT/IRS audit.Owned 2 SSAE16 Audits for Cerner India. Performed more than 30 Internal Process review, BCDR, Risk Management Matrix, International GRC documentation and Records Management.Improved Project Management processes through the implementation of a new business case template—enhanced project visibility to determine project status for Executive decision-making.","duration":"Aug 2014 - Present 7 years 1 month","duration_short":"7 years 1 month","end_date":"Present","start_date":"Aug 2014","subtitle":"Cerner Corporation","title":"Business Consultant"}],"url":"https://www.linkedin.com/company/cerner-corporation"},{"company":"Studysys Services Pvt. Ltd.","company_id":null,"location":"Bangalore","positions":[{"description":"Create Proposals, Tenders and Biding for projects.Identify SME\'s and signup for projects.Identify and create the potential for add-on business by developing a deep understanding of the clients\' business strategy and needs.Establish program/project direction, translate into achievable objectives, assigns resources, and project personnel tasks.Drive key performance indicators, service level agreements, metrics, scorecards and cost savings initiatives.Plan and execute strategy, ROI\'s, KPI\'s, Metrics, and Exit plan for each consulting project.Draw approach method for each consulting project and strategize resources.Develop internal & external metrics requirements and time periods to audit. Internal Metrics is more of a introspective initiative enabling us within the company to see things as the customer would look and analyse our short coming - more to catch what we are missing or doing wrong, whereas an External metrics is what we show to the customer (daily, weekly or whatever is agreed) .","duration":"Nov 2012 Jul 2014 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jul 2014","start_date":"Nov 2012","subtitle":"Studysys Services Pvt. Ltd.","title":"Manager Consulting and Operations"}],"url":""},{"company":"MetricStream Inc.","company_id":"metricstream","location":"","positions":[{"description":"Business Consulting Manager Business Consulting Manager","duration":"2010 2011 1 year","duration_short":"1 year","end_date":"2011","start_date":"2010","subtitle":"MetricStream Inc.","title":"Business Consultant"}],"url":"https://www.linkedin.com/company/metricstream"},{"company":"PMAAX.com","company_id":null,"location":"","positions":[{"description":"Business Consulting and Advisory Business Consulting and Advisory","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"PMAAX.com","title":"Business Consultant"}],"url":""},{"company":"Motorola","company_id":"motorola-mobility","location":"","positions":[{"description":"IT Account Management IT Account Management","duration":"2004 2009 5 years","duration_short":"5 years","end_date":"2009","start_date":"2004","subtitle":"Motorola","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/motorola-mobility"},{"company":"ICICI OneSource","company_id":"icici-onesource","location":"","positions":[{"description":"Technical Service represntative Technical Service represntative","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"ICICI OneSource","title":"CR"}],"url":"https://www.linkedin.com/company/icici-onesource"}]', '["Sathish Nanu “Manjunath works on the tasks given till completion with minimal guidance and is very reliable, task oriented and gets back on status updates on a timely manner. He is dependable and a efficient resource to have in any team.”","Jason Kim “I have worked with Manjunath as a direct supervisor for many years. Manjunath is always willing to provide help, support and guidance to the team and ability to build strong relationship with business as well as IT associates. He has very nice personality and has strong IT technical background, communication abilities which enabled him to run many IT projects successfully. It\'s a great pleasure to work with him. Highly recommended.”"]']
User: ['Diane Wang', 'Specialties: Digital Publishing, SEO, Project Management, Business Development & Sales.', 'Operations Specialist', 'Rockefeller Capital Management', '[{"company":"Rockefeller Capital Management","company_id":"rockefeller-capital-management","industry":"Financial Services","location":"","positions":[{"description":"Support clients with related operations tasks. Support clients with related operations tasks.","duration":"Feb 2021 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Rockefeller Capital Management","title":"Operations Specialist"}],"url":"https://www.linkedin.com/company/rockefeller-capital-management"},{"company":"The Library Agency","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Build the literary department (Film/TV) from ground up at boutique agency. Build the literary department (Film/TV) from ground up at boutique agency.","duration":"May 2019 Jan 2021 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 2021","start_date":"May 2019","subtitle":"The Library Agency","title":"Literary Agent"}],"url":""},{"company":"Disrupt Interactive, LLC","company_id":"disrupt-interactive","location":"Greater Los Angeles Area","positions":[{"description":"All things Digital Publishing including content marketing, search engine optimization (on-page and off-page), and link building. All things Digital Publishing including content marketing, search engine optimization (on-page and off-page), and link building.","duration":"Dec 2017 May 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"May 2019","start_date":"Dec 2017","subtitle":"Disrupt Interactive, LLC","title":"Content Manager & SEO"}],"url":"https://www.linkedin.com/company/disrupt-interactive"},{"company":"Dynamic Television","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Provide coverage for television, roll calls, and assist with development. Provide coverage for television, roll calls, and assist with development.","duration":"Sep 2017 Dec 2017 4 months","duration_short":"4 months","end_date":"Dec 2017","start_date":"Sep 2017","subtitle":"Dynamic Television","title":"Development Intern"}],"url":""},{"company":"Mad Chance","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Provide script coverage, research, roll calls, office runs, and general admin. Provide script coverage, research, roll calls, office runs, and general admin.","duration":"Sep 2017 Dec 2017 4 months","duration_short":"4 months","end_date":"Dec 2017","start_date":"Sep 2017","subtitle":"Mad Chance","title":"Development Intern"}],"url":""},{"company":"Paintzen (acquired by PPG)","company_id":null,"location":"San Francisco","positions":[{"description":"Project manage and sell on-demand painting services. Project manage and sell on-demand painting services.","duration":"Sep 2015 Mar 2017 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2017","start_date":"Sep 2015","subtitle":"Paintzen (acquired by PPG)","title":"Account Executive"}],"url":""},{"company":"Visually (acquired by ScribbleLive)","company_id":"visual-ly","location":"San Francisco","positions":[{"description":"Manage inbounds leads for online content platform providing creative services. Manage inbounds leads for online content platform providing creative services.","duration":"Mar 2014 Sep 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2015","start_date":"Mar 2014","subtitle":"Visually (acquired by ScribbleLive)","title":"Account Executive"}],"url":"https://www.linkedin.com/company/visual-ly"},{"company":"Luvocracy (acquired by Walmart Labs)","company_id":"luvocracy","location":"San Francisco","positions":[{"description":"Facilitate and coordinate talent acquisition for social commerce start-up. Facilitate and coordinate talent acquisition for social commerce start-up.","duration":"Sep 2011 Jun 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2013","start_date":"Sep 2011","subtitle":"Luvocracy (acquired by Walmart Labs)","title":"Talent Acquisition"}],"url":"https://www.linkedin.com/company/luvocracy"},{"company":"Travelzoo","company_id":"travelzoo","location":"New York, NY","positions":[{"description":"Developed new partnerships with online publishers for the Travelzoo Network. Developed new partnerships with online publishers for the Travelzoo Network.","duration":"Jun 2009 May 2010 1 year","duration_short":"1 year","end_date":"May 2010","start_date":"Jun 2009","subtitle":"Travelzoo","title":"Network Development Associate"}],"url":"https://www.linkedin.com/company/travelzoo"},{"company":"Tremor Media","company_id":"tremor-video","location":"New York, NY","positions":[{"description":"Grew the rich media ad network adding 200+ publishers across the platform. Grew the rich media ad network adding 200+ publishers across the platform.","duration":"Jul 2008 Jun 2009 1 year","duration_short":"1 year","end_date":"Jun 2009","start_date":"Jul 2008","subtitle":"Tremor Media","title":"Network Development Manager"}],"url":"https://www.linkedin.com/company/tremor-video"}]', '["John Piersol “Want to know what a sales bulldog with a smile looks like? Look no further than Diane Wang. She is one of the most capable, driven and self motivated sales reps I\'ve ever had the privilege to work with. I loved managing Diane and would jump at the opportunity to work with her again one day. ”","Jana Mila Juginovic “Diane is one of the most dedicated, customer-driven individuals, I have had the pleasure of working with. The primary reason I continue to work with Visual.ly is because of Diane. She cares about her clients, takes the time to not only listen, but works tirelessly to resolve issues. She is an outstanding individual and any company would be lucky to have her. ”"]']### Assistant: The agent's job is to manage client programs and align IT strategies with business, and today, the agent is reaching out to the user to discuss potential collaboration in digital publishing and SEO to support the user's business development goals.
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### Human: Agent: ['Chip Larson', 'As Western Divisional Vice President, Retail Lending at CMG Financial, Chip leads and supports growth initiatives in the western division and works with other division leaders to achieve national goals. Chip is a dynamic leader with strong regional connections throughout the Western United States. He has over twenty years of mortgage leadership experience, building strong teams and leading in a way that establishes accountability and facilitates development. He exemplifies the CMG Financial mantra “Every Customer, Every Time, No Exceptions, No Excuses” because of his dedication to providing exceptional service and developing lifelong partnerships. CMG Financial is known throughout the industry for responsible lending practices, innovative products, and personalized, attentive service. If you are interested in delivering extraordinary experiences please contact Chip today at 925-983-3236 or clarson@cmgfi.com.', 'Western Divisional Vice President at CMG', 'CMG Financial', '[{"company":"CMG Financial","company_id":"cmg-financial-services","industry":"Financial Services","location":"San Francisco Bay Area","positions":[{"description":"Manages retail production for CMG Financial’s Western Division with an emphasis on overall growth and an increase in production volume. Drives profitable gains in competitive markets while developing and growing a productive sales team.Collaborates with national expansion efforts and explores new market potential throughout the Western Division. Manages retail production for CMG Financial’s Western Division with an emphasis on overall growth and an increase in production volume. Drives profitable gains in competitive markets while developing and growing a productive sales team.Collaborates with national expansion efforts and explores new market potential throughout the Western Division.","duration":"Jul 2017 - Present 4 years 1 month","duration_short":"4 years 1 month","end_date":"Present","start_date":"Jul 2017","subtitle":"CMG Financial","title":"Western Divisional Vice President"}],"url":"https://www.linkedin.com/company/cmg-financial-services"},{"company":"AmeriFirst Financial, Inc.","company_id":"amerifirst-financial-inc.","location":"Greater San Diego Area","positions":[{"description":"Responsible for regional growth, overseeing all facets including sales, marketing, production and operations. Responsible for regional growth, overseeing all facets including sales, marketing, production and operations.","duration":"Jul 2011 Jul 2017 6 years 1 month","duration_short":"6 years 1 month","end_date":"Jul 2017","start_date":"Jul 2011","subtitle":"AmeriFirst Financial, Inc.","title":"Senior Vice President Business Development and Recruiting"}],"url":"https://www.linkedin.com/company/amerifirst-financial-inc."},{"company":"Primary Residential Mortgage, Inc.","company_id":"primary-residential-mortgage-inc---indianapolis-branch","location":"","positions":[{"description":"Responsible for regional growth, overseeing all facets including sales, marketing, production and operations. Responsible for regional growth, overseeing all facets including sales, marketing, production and operations.","duration":"Sep 2009 Jul 2011 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jul 2011","start_date":"Sep 2009","subtitle":"Primary Residential Mortgage, Inc.","title":"Regional Retail Director"}],"url":"https://www.linkedin.com/company/primary-residential-mortgage-inc---indianapolis-branch"},{"company":"Home Equity Partners","company_id":null,"location":"","positions":[{"description":"The Company is designed to maximize market opportunities for financial institutions and troubled homeowners. This is accomplished through the efficient and profitable acquisition, management and disposition of troubled mortgage assets secured by residential real estate, primarily in Arizona, California and Nevada. The Company is designed to maximize market opportunities for financial institutions and troubled homeowners. This is accomplished through the efficient and profitable acquisition, management and disposition of troubled mortgage assets secured by residential real estate, primarily in Arizona, California and Nevada.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Home Equity Partners","title":"President"}],"url":""},{"company":"First Magnus / Charter Funding","company_id":null,"location":"","positions":[{"description":"Responsible for all facets of production and operations for over 50 branch offices funding in excess of $2 billion per year. Responsible for all facets of production and operations for over 50 branch offices funding in excess of $2 billion per year.","duration":"1999 2007 8 years","duration_short":"8 years","end_date":"2007","start_date":"1999","subtitle":"First Magnus / Charter Funding","title":"Managing Director of Southwest Retail"}],"url":""}]', '["“I worked with Chip in a consulting capacity providing lead gen services to Charter Funding. Chip always conducted himself with integrity and focus in our business dealings. He was forthright and honest about needs and deliverables. I saw firsthand the respect that his peers and subordinates afforded him, and how well earned it was.”","“Chip comes with my highest recommendations. He is always looking for new ideas to assist his clients. I admire him for his creative work and his willingness to \\"give first\\". You would be doing yourself a favor to align yourself with Chip as I have. Respectfully Submitted, Carl White”"]']
User: ['VINCE HOPPER', 'Experienced real estate broker with a demonstrated history of working in the real estate industry. Skilled in Investment properties, Negotiation, Luxury Goods, Real Property, Home Marketing, and New Home Sales. Strong eXperienced real estate professional.', 'REALTOR Professional at eXp Realty, LLC Fix and Flip Investor with JOLM, LLC', 'JOLM, LLC', '[{"company":"JOLM, LLC","company_id":null,"location":"Southern Indiana and surrounding areas","positions":[{"description":"","duration":"Apr 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Apr 2018","subtitle":"JOLM, LLC","title":"Real Estate Investor Operations Manager"}],"url":""},{"company":"eXp Realty, LLC","company_id":"exprealtyidaho","location":"Floyd County, Indiana","positions":[{"description":"","duration":"Jul 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Jul 2019","subtitle":"eXp Realty, LLC","title":"Professional Realtor"}],"url":"https://www.linkedin.com/company/exprealtyidaho"},{"company":"Southern Indiana REALTORS Association","company_id":null,"location":"","positions":[{"description":"YPN Chair 2012","duration":"2007 - Present 14 years","duration_short":"14 years","end_date":"Present","start_date":"2007","subtitle":"Southern Indiana REALTORS Association","title":"REALTOR BROKER"}],"url":""},{"company":"eXp Realty","company_id":"exp-realty","location":"","positions":[{"description":"Leading the way in Indiana as the Principal Broker of eXp Realty.","duration":"Jan 2010 Jul 2019 9 years 7 months","duration_short":"9 years 7 months","end_date":"Jul 2019","start_date":"Jan 2010","subtitle":"eXp Realty","title":"REALTOR PRINICIPAL BROKER"}],"url":"https://www.linkedin.com/company/exp-realty"},{"company":"AUCTIONS RIGHT NOW","company_id":null,"location":"","positions":[{"description":"","duration":"2007 Mar 2010 3 years","duration_short":"3 years","end_date":"Mar 2010","start_date":"2007","subtitle":"AUCTIONS RIGHT NOW","title":"AUCTIONEER"}],"url":""},{"company":"american synthetic rubber","company_id":null,"location":"","positions":[{"description":"","duration":"1995 2005 10 years","duration_short":"10 years","end_date":"2005","start_date":"1995","subtitle":"american synthetic rubber","title":"Chemical worker"}],"url":""}]', '["“Vince is hard working and dedicated. He will put the work in to get deals done no matter how long they take. You can tell from minute one that he cares about his clients.”","“You can look but not find a more caring professional for all your real estate needs. We have had the opportunity to work with Vince on several occasions and his expertise is unmatched!”"]']### Assistant: The agent's job is to lead growth initiatives and support national goals at CMG Financial, and today, the agent is reaching out to the user because they need to discuss potential investment opportunities in luxury properties.
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### Human: Agent: ['Aaron Witko', 'Talented and decisive business professional offering over 20 years of business acumen and outstanding success.', 'Sr. Manager of Digital Strategy at Cheetah Digital', 'Cheetah Digital', '[{"company":"Cheetah Digital","company_id":"cheetahdigital","industry":"Computer Software","location":"New York, New York, United States","positions":[{"description":"True digital transformation is only possible if your marketing data is actionable so you can engage customers intelligently, with personalized experiences that build customer lifetime value. True digital transformation is only possible if your marketing data is actionable so you can engage customers intelligently, with personalized experiences that build customer lifetime value.","duration":"Jan 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Cheetah Digital","title":"Sr. Manager of Digital Strategy"}],"url":"https://www.linkedin.com/company/cheetahdigital"},{"company":"Aaronymous.com | Digital Security Solutions","company_id":null,"location":"New London/Norwich, Connecticut Area","positions":[{"description":"Aaronymous.com | Digital Security Solutions is committed to providing best of breed digital security, dedicated customer support, and insured protection.Aaronymous.com | Digital Security Solutions has helped small, medium, and large organizations address critical security needs, gain more customers, and leverage security as a competitive advantage in the market place.Aaronymous.com | Digital Security Solutions provides PCI Compliance, SSL Certificates, Security Trustmarks, Business Anti-Virus, and Secure Hosting solutions from the worlds leading digital security companies.","duration":"Feb 2015 - Present 6 years 8 months","duration_short":"6 years 8 months","end_date":"Present","start_date":"Feb 2015","subtitle":"Aaronymous.com | Digital Security Solutions","title":"Founder"}],"url":""},{"company":"The Day Publishing Company","company_id":"the-day","location":"New London/Norwich, Connecticut Area","positions":[{"description":"Defined vision and strategy in support of digital business and marketing goals for The Day Publishing Co. & D2 Marketing Solutions. Built a high performing, cross-disciplined team responsible for customer experience & engagement, inbound & performance marketing, product marketing, website design & development, campaign management, analytics, e-commerce, social, UX, design and paid advertising including but not limited to Google services. Internal digital evangelist for emerging trends, best practices and national digital brand standards. Ran media and operations budget, managed agency relationships, negotiated technology partnerships and guided application development, infrastructure and platform implementation.D2 Marketing Solutions | A division of The Day Publishing Company. - D2 Marketing Solutions is a full-service marketing agency based in New London, Connecticut. Our in-house team provides a full slate of services to help you succeed across all channels, from print to digital and beyond.","duration":"Mar 2016 Jan 2021 4 years 11 months","duration_short":"4 years 11 months","end_date":"Jan 2021","start_date":"Mar 2016","subtitle":"The Day Publishing Company","title":"Director of Digital Solutions"}],"url":"https://www.linkedin.com/company/the-day"},{"company":"UConn Alumni Association","company_id":"uconnalumni","location":null,"positions":[{"description":"Directed a team of very talented developers and students to define content standards, while utilizing the University brand, for all undergraduate/alumni programs in UCAA’s online presence and marketing collateral. Served as UCAA\'s lead technical liaison on several multi-divisional projects.","duration":"Jun 2012 Feb 2015 2 years 9 months","duration_short":"2 years 9 months","end_date":"Feb 2015","start_date":"Jun 2012","subtitle":"UConn Alumni Association","title":"Senior Manager of E-Communications & Information Technology"},{"description":"Engaged the University of Connecticut Alumni through digital marketing communications. Created and led the strategy for content, design and information management of website, email, and social media including interactive media projects.","duration":"Jun 2011 Jun 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2012","start_date":"Jun 2011","subtitle":"The UConn Alumni Association","title":"Manager of E-Communications"}],"url":"https://www.linkedin.com/company/uconnalumni"},{"company":"GTECH","company_id":"igt","location":"","positions":[{"description":"Implemented successful operational strategies and solutions for multiple domestic and international Gaming Operation Centers. Domestic jurisdictions include, Maryland (licensed), Rhode Island, and Pennsylvania (licensed) and international jurisdictions that include Switzerland, Italy, Argentina, Belarus and Quebec Implemented successful operational strategies and solutions for multiple domestic and international Gaming Operation Centers. Domestic jurisdictions include, Maryland (licensed), Rhode Island, and Pennsylvania (licensed) and international jurisdictions that include Switzerland, Italy, Argentina, Belarus and Quebec","duration":"May 2010 Jun 2011 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2011","start_date":"May 2010","subtitle":"GTECH","title":"Sr. Operations Analyst"}],"url":"https://www.linkedin.com/company/igt"},{"company":"Mohegan Sun","company_id":"mohegan-sun","location":null,"positions":[{"description":"Developed the digital strategy and interactive initiatives. Established a clear cross channel customer experience, integrating web, offline marketing efforts, and managed work required to deliver this experience. Identified and initiate new campaigns and new opportunities for existing campaigns required to achieve business objectives.","duration":"Feb 2005 May 2010 5 years 4 months","duration_short":"5 years 4 months","end_date":"May 2010","start_date":"Feb 2005","subtitle":"Mohegan Sun","title":"Internet Marketing Manager/Interim Director"},{"description":"Responsible for all aspects of the company\'s future web presence from domain name registration to search engine optimization strategies. Compiled, installed, configured, and tuning web servers, log analyzers, and associated software for multiple physical and virtual web servers. Performed web traffic analysis, profiling, and forensics.","duration":"Mar 1998 Feb 2005 7 years","duration_short":"7 years","end_date":"Feb 2005","start_date":"Mar 1998","subtitle":"Mohegan Sun","title":"Webmaster"}],"url":"https://www.linkedin.com/company/mohegan-sun"},{"company":"Daticon","company_id":"daticon","location":"","positions":[{"description":"Responsibilities included software/hardware installation, supporting, maintaining, and planning for and responding to service outages or other problems. Other duties may include scripting or light programming, project management for systems-related projects, project data quality assurance, supervising or training computer operators, and being the consultant for computer problems beyond the knowledge of technical support staff. I demonstrated a blend of technical skill and responsibility. Responsibilities included software/hardware installation, supporting, maintaining, and planning for and responding to service outages or other problems. Other duties may include scripting or light programming, project management for systems-related projects, project data quality assurance, supervising or training computer operators, and being the consultant for computer problems beyond the knowledge of technical support staff. I demonstrated a blend of technical skill and responsibility.","duration":"Mar 1995 Mar 1998 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 1998","start_date":"Mar 1995","subtitle":"Daticon","title":"Systems Administrator"}],"url":"https://www.linkedin.com/company/daticon"}]', '["Daniel Navarro “I worked closely with Aaron for approximately 1 year and I have nothing but good things to say about his personality, his work ethic and his technical abilities. I started just a few months before Aaron and we both had to learn a lot in a very short time frame. Aaron was quick to understand the complex architecture of the systems we were supporting and he was always willing to share any new knowledge he had just acquired. It was a real pleasure working with Aaron and I know that he will be a great asset to any team he is a part of.”","Dennis Clark “Aaron is a firm believer in that there are always possibilities to a situation. While on the surface, a task may seem implausible, Aaron can be counted on for finding a way to accomplish the task and overcoming the obstacle.”"]']
User: ['Jim Foster', 'Specialties: Messaging & Collaboration architecture and technologies - IBM/Lotus Notes/Domino & Sametime, SMTP', 'EVP, Leisure & Odd Jobs at Honeydew Inc.', 'Honeydew Inc.', '[{"company":"Honeydew Inc.","company_id":null,"location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"","duration":"Apr 2016 - Present 5 years 6 months","duration_short":"5 years 6 months","end_date":"Present","start_date":"Apr 2016","subtitle":"Honeydew Inc.","title":"EVP, Leisure & Odd Jobs"}],"url":""},{"company":"Proofpoint","company_id":"proofpoint","location":"","positions":[{"description":"","duration":"Aug 2011 - Present 10 years 2 months","duration_short":"10 years 2 months","end_date":"Present","start_date":"Aug 2011","subtitle":"Proofpoint","title":"Technical Account Manager"}],"url":"https://www.linkedin.com/company/proofpoint"},{"company":"PricewaterhouseCoopers LLP","company_id":"pwc","location":null,"positions":[{"description":"Responsible for analyzing and translating business requirements into technical solution designs, and managing their implementation into the infrastructure.","duration":"Jul 2008 Aug 2010 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 2010","start_date":"Jul 2008","subtitle":"PricewaterhouseCoopers LLP","title":"Infrastructure Systems Engineer"},{"description":"Responsible for interpreting, refining, and implementing project designs and successfully transitioning them to Operations.","duration":"Dec 2004 Jul 2008 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jul 2008","start_date":"Dec 2004","subtitle":"PricewaterhouseCoopers LLP","title":"Infrastructure Systems Analyst"},{"description":"Responsible for all aspects of international and internet e-mail and identity management for over 140,000 users worldwide.","duration":"May 1999 Dec 2004 5 years 8 months","duration_short":"5 years 8 months","end_date":"Dec 2004","start_date":"May 1999","subtitle":"PricewaterhouseCoopers LLP","title":"Messaging & Collaboration Subject Matter Expert"}],"url":"https://www.linkedin.com/company/pwc"},{"company":"(IBM) Lotus Development Canada","company_id":null,"location":null,"positions":[{"description":"Responsible for the strategic and daily management of support team.","duration":"Jan 1996 Oct 1998 2 years 10 months","duration_short":"2 years 10 months","end_date":"Oct 1998","start_date":"Jan 1996","subtitle":"(IBM) Lotus Development Canada","title":"Notes/Domino Support Manager"},{"description":"Responsible for pre and post-sales support on all platforms of Notes/Domino and its companion products.","duration":"Jan 1992 Jan 1996 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 1996","start_date":"Jan 1992","subtitle":"(IBM) Lotus Development Canada","title":"Principal Technical Support Analyst"}],"url":""}]', '["John G. “Jim has very strong technical skills and is always focused on continually improving in his area of expertise but Jim has a very easy going, relaxed nature which makes him a lot of fun to work with. I would strongly recommend Jim.”","Dan Bagley “I had the pleasure of working with Jim on a complex technical deployment -- his technical competency, project management skills, and ability to grasp the \'big picture\' are second-to-none.”"]']### Assistant: The agent's job is to provide technical account management, and today they are reaching out to the user because they need to discuss the implementation of a messaging and collaboration solution for the user's company.
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### Human: Agent: ['Luke Smith', 'During my 15+ years in the communications field, I’ve honed a diverse skill set that includes public relations, content marketing, and media production. In these areas, I’ve delivered exceptional value based on my ability to plan strategically, execute efficiently and measure success effectively. But my strongest asset has been my ability to internalize the cultures of the organizations I’ve served in order to share their vision and values in ways that engage their audiences and get tangible results.', 'Marketing & Grateful Patient Manager at SSM Health Foundation - St. Louis', 'SSM Health Foundation - St. Louis', '[{"company":"SSM Health Foundation - St. Louis","company_id":"ssmhealthfoundationstl","industry":"Hospitals and Health Care","location":"Creve Coeur, Missouri, United States","positions":[{"description":"Write and develop a variety of traditional and digital marketing messages as well as internal communications and public relations deliverables. Partner with graphics and digital teams as appropriate. Manage implementation and measurement of success. Examples include advertising (digital, print, OOH, radio, TV) direct mail (electronic and paper), newsletters (electronic and paper), event marketing, web, social, backgrounders, press releases, feature stories, and alerts. Develop and follow action plans, timelines, approval processes and job tracking procedures to ensure efficient work flow of projects and best use of resources. Collaborate to identify inefficiencies and improve work processes and systems. Evaluate, prioritize and manage marketing and communications requests with diplomacy while staying within overall corporate goals and timelines. With other members of the Marketing and Communications group, generate strategies and tactics for new fundraising opportunities and campaigns as part of integrated marketing and communications plans. Develop long- and short-form donor-focused messaging for all media. Work with Corporate and Foundation, Grants, Annual Giving and Events team members to develop and execute appropriate accurate and compliant content / marketing deliverables. Create and update website content in content management system by writing original content and editing existing print collateral copy for Web use. Assist in the company’s internal communications. Provide back up for Marketing and Communications team members in meetings, committees and other forums as needed. Partner with Marketing and Communications colleagues and the graphics team to ensure the consistency of our brand, tone, and message.","duration":"Mar 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Mar 2021","subtitle":"SSM Health Foundation - St. Louis","title":"Marketing & Grateful Patient Manager"}],"url":"https://www.linkedin.com/company/ssmhealthfoundationstl"},{"company":"Mercy","company_id":"mercy","location":"Greater St. Louis Area","positions":[{"description":"Collaborating with divisional leaders to develop communication strategies and tactics to advance the organization’s goal.Planning new internal and external (B2B) content marketing platforms for Mercy’s information technology division, to include email marketing and social media. Providing copywriting, layout, design, photography, and videography services to drive engagement for the organization’s strategic goals. Collaborating with divisional leaders to develop communication strategies and tactics to advance the organization’s goal.Planning new internal and external (B2B) content marketing platforms for Mercy’s information technology division, to include email marketing and social media. Providing copywriting, layout, design, photography, and videography services to drive engagement for the organization’s strategic goals.","duration":"Jun 2016 Mar 2021 4 years 10 months","duration_short":"4 years 10 months","end_date":"Mar 2021","start_date":"Jun 2016","subtitle":"Mercy","title":"Digital Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/mercy"},{"company":"Lutheran Senior Services","company_id":"lutheranseniorservices","location":null,"positions":[{"description":"Providing project management for the development, rollout, and adoption of LSS’ new SharePoint intranet system. Developing and implementing the communications campaign to promote the project, as well as materials related to staff training.","duration":"Jul 2014 Jun 2016 2 years","duration_short":"2 years","end_date":"Jun 2016","start_date":"Jul 2014","subtitle":"Lutheran Senior Services","title":"SharePoint and Website Manager"},{"description":"Managing teams of direct reports, interns, and cross-departmental partners.Directing content marketing efforts across multiple channels, including websites, social media, email newsletters, and blogs for 27 different divisions.Overseeing search engine optimization and search engine marketing efforts.Designing communications, marketing, advertising, and branding materials for print, web, and broadcast. Coordinating media relations and assisting with corporate and outreach events.Enhanced photography services and introduced videography as a departmental offering.","duration":"Aug 2005 Jul 2014 9 years","duration_short":"9 years","end_date":"Jul 2014","start_date":"Aug 2005","subtitle":"Lutheran Senior Services","title":"Communications and Media Director"}],"url":"https://www.linkedin.com/company/lutheranseniorservices"},{"company":"Missouri Military Academy","company_id":"missouri-military-academy","location":null,"positions":[{"description":"Coordinating media relations and organizing media eventsDeveloping organizational publications, websites, video, and advertising.","duration":"Jul 2002 Aug 2005 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2005","start_date":"Jul 2002","subtitle":"Missouri Military Academy","title":"Director of Public Relations"},{"description":"Teaching grammar and writing skills to a multilingual student body.Organizing technocentric classroom activities to maximize student involvement.","duration":"Aug 2000 Aug 2005 5 years 1 month","duration_short":"5 years 1 month","end_date":"Aug 2005","start_date":"Aug 2000","subtitle":"Missouri Military Academy","title":"English/Journalism Instructor"}],"url":"https://www.linkedin.com/company/missouri-military-academy"},{"company":"Troy Times-Tribune","company_id":null,"location":"Troy, Illinois","positions":[{"description":"Researching and reporting news and feature stories on local events. Providing photography services.Introducing standardized proofreading criteria for office staff. Researching and reporting news and feature stories on local events. Providing photography services.Introducing standardized proofreading criteria for office staff.","duration":"Sep 1998 May 2000 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2000","start_date":"Sep 1998","subtitle":"Troy Times-Tribune","title":"Reporter/Columnist"}],"url":""}]', '["Ed Nailor “Luke Smith is a very smart, savvy and professional individual. Even when dealing with a more complex website, Luke was always eager and willing to jump head first into the project, understand how it worked and was always resourceful in getting things done. Luke was great to work with on the projects we worked together on and I always looked forward to the next project.”","Dan Haskins “I’ve had the pleasure of working with Luke on a wide-variety of projects over the past decade. Each one has been an education in what tireless dedication can truly achieve. With Luke, it’s not enough to get done on time and within budget, it’s about nailing it. Whether it’s getting his hands dirty with the execution of a design, his craftsmanship with the written word, or the wise and watchful eye of battle-hardened manager, I’ve never felt as sure working alongside ANYONE that the project wouldn’t simply be done right, but would make the labor all of those involved look incredible. Luke Smith isn’t an asset to the team, he is a requirement if you want the team to succeed.”"]']
User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to manage and execute marketing and communications strategies for a healthcare foundation, and today, the agent is reaching out to the user, who is an experienced communications professional, to discuss potential collaboration on a new fundraising campaign.
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### Human: Agent: ['Brian Chiu', 'HR Executive with an insatiable desire to exceed the expectations of customers. Helped organizations shape company cultures by enhancing technology-enabled people processes, building user-friendly customer service centers, and developing strategic reward and recognition programs. Specialties: Building TeamsIncreasing Customer SatisfactionHRIS Technology (Oracle/PeopleSoft, PL/SQL, SuccessFactors, Lawson)Health and Benefits AdministrationCompensation Strategy and AdministrationWorkLife and Wellness ProgramsRecognition ProgramsPayroll ServicesProcess and Performance ImprovementStrategic PlanningBusiness Process Design', 'Human Resources Executive | Compensation | Benefits | HR Technology | HR Operations', 'Compass', '[{"company":"Compass","company_id":"compassinc","industry":"Leasing Real Estate","location":"","positions":[{"description":"","duration":"2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2019","subtitle":"Compass","title":"Real Estate Consultant"}],"url":"https://www.linkedin.com/company/compassinc"},{"company":"XCelant Holdings","company_id":null,"location":"","positions":[{"description":"Real estate and land owner that is continuously evaluating business and investment opportunities. Real estate and land owner that is continuously evaluating business and investment opportunities.","duration":"Jan 2012 - Present 9 years 9 months","duration_short":"9 years 9 months","end_date":"Present","start_date":"Jan 2012","subtitle":"XCelant Holdings","title":"President"}],"url":""},{"company":"Tenaris","company_id":null,"location":"Houston","positions":[{"description":"Building upon decades of success as a global organization, we are aligning our total rewards strategy to accelerate our business strategy. I am excited to be a part of the first multi-billion dollar greenfield project in Bay City Texas and Rig Direct expansion for our organization. Our total rewards strategy aligns with business needs through effective organizational design and appropriate compensation strategies. Our benefits focus on the well-being of the whole employee and our HR operations team leverages a global shared services model to provide a streamlined and cost-effective approach to administration.","duration":"2016 2019 3 years","duration_short":"3 years","end_date":"2019","start_date":"2016","subtitle":"Tenaris","title":"Director, Total Rewards and HR Operations"}],"url":""},{"company":"M.D. Anderson Cancer Center","company_id":"mdandersoncancercenter","location":"","positions":[{"description":"Transformed HR Call Center to the first point of contact HR Operations center responsible for over 130,000 customer contacts and 100,000 business process per year, including a centralized absence management (FMLA/STD/LTD/ADAAA) function. Integrated Benefits, WorkLife and Wellness teams to streamline operations and align health engagement programs to positively impact the benefit cost curve.Lead Staff and Executive Compensation programs to enhance recruitment and retention of talent. Lead the payroll processing, deductions,and payroll accounting teams with a continued focus on accuracy and efficiency while balancing compliance risk.","duration":"2008 2016 8 years","duration_short":"8 years","end_date":"2016","start_date":"2008","subtitle":"M.D. Anderson Cancer Center","title":"Executive Director of Rewards and Retention"}],"url":"https://www.linkedin.com/company/mdandersoncancercenter"},{"company":"Mercer","company_id":"mercer","location":"","positions":[{"description":"Provided practice sponsorship for the Absence Management line of business through 6 senior managers and over 100 employees that provide implementation, administration, and call center services for absence management and health and welfare clients. Collaborated with customers and application development teams to build product roadmap and implementation strategy. Implemented off-shore capabilities in India for back office processing reducing total operating costs by 12%. Provided practice sponsorship for the Absence Management line of business through 6 senior managers and over 100 employees that provide implementation, administration, and call center services for absence management and health and welfare clients. Collaborated with customers and application development teams to build product roadmap and implementation strategy. Implemented off-shore capabilities in India for back office processing reducing total operating costs by 12%.","duration":"1999 2008 9 years","duration_short":"9 years","end_date":"2008","start_date":"1999","subtitle":"Mercer","title":"Absence Management Operations Leader"}],"url":"https://www.linkedin.com/company/mercer"},{"company":"Hewitt Associates","company_id":"aon","location":"","positions":[{"description":"Developed and evaluated systems supporting health and welfare benefit programs for Fortune 500 clients. Developed and executed best practices for clients by focusing on quality, change control, and technological enhancements. Developed and evaluated systems supporting health and welfare benefit programs for Fortune 500 clients. Developed and executed best practices for clients by focusing on quality, change control, and technological enhancements.","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"Hewitt Associates","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/aon"}]', '["Christopher Lemmer “Brian is a consummate professional, calm under fire, and always thinking about solutions. His support of my organization at Tenaris has been exemplary. He is equally adept at strategy and fine details. A true asset for Tenaris or any high performing organization. ”","Elie G. Atme “Brian takes on challenges, no matter how tough they may be. Since I have known him, I found him to be someone who produces results in areas where many others have failed. He tackles the hard problems, provides leadership, guidance and support, as needed, so that he, his team, and the organization excel in the task at hand. ”"]']
User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to provide event planning and high-profile client management services, and today the user is reaching out to the agent because they need assistance in organizing a large-scale conference for a healthcare organization.
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### Human: Agent: ['Keith Blackmon', 'Executive sales and operations leader with extensive leadership experience in telecom and cloud services; developing, expanding, and supporting complex end-to-end service offerings including success in top 20 Fortune 500 companies such as AT&T and Verizon Wireless. Esteemed strategist with a proven record of fostering cultures that drive salespeople to succeed. Recent work significantly increased revenue from $10M to $150M. Innovator of sales strategies that help achieve new market expansion and penetration.', 'Senior Vice President of Sales and Marketing at MicroAutomation', 'MicroAutomation', '[{"company":"MicroAutomation","company_id":"microautomation","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"","duration":"Dec 2019 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Dec 2019","subtitle":"MicroAutomation","title":"Senior Vice President of Sales and Marketing"}],"url":"https://www.linkedin.com/company/microautomation"}]', '["“Keith is an outstanding leader. He has a natural gift for managing large sales and operations teams. He also possesses skill sets to grow a mature organization as well as rapidly develop a small business into something much larger. His business acumen, integrity and core personal values truly makes him a one of o kind leader. ”","“Keith Blackmon provided me an opportunity to join Frontier\'s Advance Solution Team in January of 2012. Since that date, we grew our business from 7 figures annually to over 9 figures. We \\"created, innovated and drove change\\" every day. I had the privilege of reporting to Keith directly or indirectly since that date. I found him to possess a \\"fast intellect\\" and faster sense of humor. Keith always acted with integrity, honesty and forthrightness; Keith could easily deal with strong and even dissenting opinions from his team so long as they were well-informed and rooted in a passion for the business. I learned a great deal working for Keith, improving both as a person and as a business leader under his tutelage. I strongly recommend Keith for any Senior Leader role in any technology and solution sales industry. Keith constantly keeps an eye on the \\"bigger goals\\" while working with those he leads to achieve their own goals and career path. Keith\'s learning curve is short and his ability to adapt, adopt and lead in a rapidly changing industry are second to none.”"]']
User: ['Jennifer Miller, CSM', 'Jennifer Miller is the Director of Project Management Office and Solutions Delivery. She establishes processes that support projects and program success. She also leverages technical and business wisdom to implement solutions ranging from single application changes to complex program level infrastructure changes, with an emphasis on long term account development. Jennifer looks for opportunities that merge her passions in leadership, project management, process improvement and people change management. These moments allow Jennifer to use her natural abilities in coordinating and motivating employees while displaying collaborative characteristics with an approachable and upbeat demeanor. If she is afforded the opportunity and set on a mission, she will develop a set of ideas and drive the plan to completion. Jennifer Miller is an example of what makes her employer a “great place to work”.', 'Director, PMO and Solutions Delivery at Canidium', 'Canidium', '[{"company":"Canidium","company_id":"canidium","industry":"Software Development","location":null,"positions":[{"description":"Leading our Project Management Office and Solution Delivery teams in support of strategic client initiatives. My team builds client relationships based on trust, integrity, commitment, and versatility by delivering with excellence.","duration":"Jul 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Jul 2021","subtitle":"Canidium","title":"Director, PMO and Solutions Delivery"},{"description":"Collaboratively works with partners to deliver quality product implementations to well known software, marketing, electronics, entertainment and manufacturing companies. • Ensures project success and great customer relationships by managing customer expectations.• Maintained alignment of partner and internal team to clients project objectives.• Managed implementation of modernized solution for cross-channel and international organization, replacing current manual process and increasing confidence in sales target and commission data.• Manages risks and issues around extremely complex requirements, internal processes and siloed responsibilities.","duration":"Apr 2019 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Apr 2019","subtitle":"Canidium","title":"Senior Program Manager"}],"url":"https://www.linkedin.com/company/canidium"},{"company":"COUNTRY Financial®","company_id":"country-financial-","location":null,"positions":[{"description":"• Leading high profile efforts including migration to new access management solutions for directory service platforms and network segmentation • Managed implementation of tools for cybersecurity, monitoring and advanced threat solutions to over 9000 endpoints• Managed upgrades to server OS and priviledged account management systems• Primary resource for Change Management, Training, and Communication for the Security Program Office projects such as IDM, LDAP, SSO and governance• Program Manager of ITS Learning and Leading","duration":"2015 Mar 2019 4 years","duration_short":"4 years","end_date":"Mar 2019","start_date":"2015","subtitle":"COUNTRY Financial®","title":"IT Security Project Manager"},{"description":"• Interim manager of Desktop Support - budget, performance, workflow, and transition items• Managed various desktop platform projects impacting over 9000 employees• Designed Communication, Training, and Change Management (ADKAR) Strategies for multiple efforts• Created the ITS Learning and Leading Experience, leading the management of students• Coordinated the ITS Everyday Operation Excellence Team reviewing operational improvement recommendations • Developed a Change Management strategy for ITS to address project/effort damage control","duration":"2010 2015 5 years","duration_short":"5 years","end_date":"2015","start_date":"2010","subtitle":"COUNTRY Financial®","title":"IT Project Manager"},{"description":"• Personally handled a large volume of calls regarding software, hardware, connectivity, and security issues by performing the appropriate diagnostics to reach resolution• Developed training plan for future new Communication Center employees• Demonstrated tact, patience and highly developed customer service while applying Incident Management Procedures.• First member to be cross-trained to support multiple areas","duration":"2006 2010 4 years","duration_short":"4 years","end_date":"2010","start_date":"2006","subtitle":"COUNTRY Financial®","title":"Information Technology Support Services"},{"description":"• Licensed Property and Casualty insurance agent personally handling our insured\'s requests• Honored with the “Golden Phone” and “A+” award for providing exceptional customer service• Exceeded established productivity goals taking 43 calls on average per day• Constantly changed processes to align with new legislation and procedure","duration":"Jan 2004 Jan 2006 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2006","start_date":"Jan 2004","subtitle":"COUNTRY Financial®","title":"Customer Service Center"}],"url":"https://www.linkedin.com/company/country-financial-"}]', '["Leta Gail Doerr “Jennifer is an incredibly talented project manager who builds a quick rapport with peers and business stakeholders. Jenn is always able to be fair, but firm, when managing complex, program level transformation projects. Jenn is relentless with her pursuit of continuous process improvement. I can honestly say that any project or stretch assignment Jenn takes on results in a better and improved outcome due to her leadership. ”","Kerri Whitenack “I have worked with Jennifer on multiple projects over the past 3 years. Her communication is clear, concise and timely. She presents the information in a professional manner, but comes across as friendly and approachable. I have found her to be helpful and cooperative, and willingly goes beyond expectations to assist. She is quick to offer kudos and praise when appropriate. She is an effective project manager and a pleasure to work with. ”"]']### Assistant: The agent's job is to develop and expand complex end-to-end service offerings in the telecom and cloud services industry, and today, the agent is reaching out to the user to discuss potential collaboration on implementing solutions for long-term account development.
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### Human: Agent: ['Laura Stover, SHRM-SCP,SPHR', 'Passionate HR professional dedicated to helping small to medium sized businesses with their Human Resources needs. I enjoy providing a personalized approach with each client to develop HR practices that support business strategy and company culture. My background includes generalist through management experience in both small and large companies in several industries (Information Technology, Health Care, Retail, Insurance and Financial Services, and Accounting). With my 20 + years of HR experience, I have a broad perspective on human resources and understand the many challenges that businesses face with implementing and managing the HR function.Key areas of focus: Employee Handbooks, HR Audits, Compliance (FLSA, EEO, ADA, FMLA, etc.), On-Boarding Practices, Employee Relations and Investigations, and Executive Recruiting.', 'Human Resources Manager at SEK, CPAs & Advisors', 'SEK, CPAs & Advisors', '[{"company":"SEK, CPAs & Advisors","company_id":"sekcpas","industry":"Accounting","location":"Hagerstown, MD","positions":[{"description":"I provide a variety of Human Resources Consulting services to clients throughout the Firm. My responsibilities also included handling the internal HR function for the Firm.SEK is a full-service certified public accounting and consulting firm with offices in Hagerstown, MD; Hanover, York, Carlisle, Chambersburg and Camp Hill, PA. The firm was founded in 1963 and has been named a \\"Top 200 Firm\\" by Inside Public Accounting. For more information, visit www.sek.com","duration":"May 2011 - Present 10 years 3 months","duration_short":"10 years 3 months","end_date":"Present","start_date":"May 2011","subtitle":"SEK, CPAs & Advisors","title":"Human Resources Manager"}],"url":"https://www.linkedin.com/company/sekcpas"},{"company":"Chambersburg Hospital","company_id":null,"location":"Chambersburg, PA","positions":[{"description":"Reported directly to the Vice President of Human Resources and managed several key areas of focus for the HR department of a 240 bed community care hospital. This included FMLA administration, employee recognition, EEO/DOL investigations and responses for an employee base of approximately 1400.","duration":"Jun 2003 Jun 2004 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2004","start_date":"Jun 2003","subtitle":"Chambersburg Hospital","title":"Human Resources Representative"}],"url":""},{"company":"Nationwide Provident (formerly Provident Mutual)","company_id":null,"location":"Berwyn, PA","positions":[{"description":"Provident Mutual was a life insurance and financial services company. Consulted with management in the corporate office and nationwide field agencies on employee relations, staffing, compensation, and performance management issues.","duration":"Jun 2000 Sep 2002 2 years 4 months","duration_short":"2 years 4 months","end_date":"Sep 2002","start_date":"Jun 2000","subtitle":"Nationwide Provident (formerly Provident Mutual)","title":"Human Resources Generalist"}],"url":""},{"company":"DecisionOne","company_id":null,"location":"Frazer, PA","positions":[{"description":"DecisionOne Corporation is the largest independent technology support organization in North America. Provided advice and counsel to management on employee relations issues for a business unit with over 700 employees located in three call centers across the country. Also responsible for managing the recruiting function for the business unit.","duration":"May 1996 May 2000 4 years 1 month","duration_short":"4 years 1 month","end_date":"May 2000","start_date":"May 1996","subtitle":"DecisionOne","title":"Human Resources Consultant"}],"url":""}]', '["“Laura provides tremendous value by supplementing a vast majority of our HR function. More than once, she has delivered on incredibly unique hiring requirements for LIDA. Laura assessed our needs and developed successful hiring strategies. From job descriptions to candidate evaluations, Laura delivers a results-oriented HR experience that is clear, concise, and sensible.”","“Laura was brought into our organization to handle a delicate situation and did an outstanding job. Her approach to the assignment, the thoroughness of her work and the solid final report, led to a positive resolution. We are fortunate to have had the opportunity to work with her.”"]']
User: ['Carol H. Jacober, SPHR', 'Versatile and widely experienced human resources business partner, skilled in providing human resources leadership; Intuitive and proficient with identifying and addressing business needs within the human resources realm; Results-focused and accomplished in maximizing business integrity and limiting liability; Practiced in all facets of the HR field.', 'Senior Human Resources Consultant at Jacober HR Solutions, LLC', 'Jacober HR Solutions, LLC', '[{"company":"Jacober HR Solutions, LLC","company_id":null,"location":"Halethorpe, MD","positions":[{"description":"Establish trusted business relationships with small to mid-sized clients to provide tailored human resources services including recruitment, creation of handbooks, change management and communication strategies, guidance in employee relations situations, employee benefits presentations; policy formation; Interviewing/hiring; legal compliance, etc. Establish trusted business relationships with small to mid-sized clients to provide tailored human resources services including recruitment, creation of handbooks, change management and communication strategies, guidance in employee relations situations, employee benefits presentations; policy formation; Interviewing/hiring; legal compliance, etc.","duration":"Jan 2017 - Present 5 years 3 months","duration_short":"5 years 3 months","end_date":"Present","start_date":"Jan 2017","subtitle":"Jacober HR Solutions, LLC","title":"Senior Human Resources Consultant"}],"url":""},{"company":"The Kane Company","company_id":"the-kane-company","location":"Elkridge, MD","positions":[{"description":"Director, Human Resources & Safety, April 2013-presentResponsible for development and leadership of all corporate Human Resources initiatives; participate as a member of the Executive Committee in business strategy planning and corporate decision-making; proactively develop and communicate corporate policy; identify and address leadership development needs; acquire and retain talent to drive success; lead all corporate safety initiatives, assuring compliance with OSHA and DOT regulations, conduct and resolve claims of harassment, workplace violence, and code of ethics violations.","duration":"Apr 2013 Dec 2016 3 years 9 months","duration_short":"3 years 9 months","end_date":"Dec 2016","start_date":"Apr 2013","subtitle":"The Kane Company","title":"Director of Human Resources & Safety"}],"url":"https://www.linkedin.com/company/the-kane-company"},{"company":"Commerce Corporation","company_id":"commerce-corp","location":"Commerce Corporation","positions":[{"description":"As VP Human Resources, I participate in executive level business strategy planning and decision-making, to support corporate profitability and promote employee development and retention.Reporting to the President/CEO, I plan, develop, and execute all human resources initiatives for this 350+employee national outdoor living products distributor. Responsibilities include full accountability for recruitment and selection; employee relations; administration of benefits and payroll programs including health insurance and 401(k) plan administration, formulation and administration of compensation and job classification programs; management of employee retention and recognition programs; policy development, interpretation, and implementation; federal and state labor law compliance; management of employment and organizational decisions for minimization of legal exposure; investigation and management of employee harassment claims; coordination of corporate safety program, employee communications; workers compensation management; unemployment insurance claims management; training programs management; employee records management; organizational development; advisement and counseling with senior and executive leaders, supervision and leadership of human resources staff.","duration":"2004 Apr 2013 9 years","duration_short":"9 years","end_date":"Apr 2013","start_date":"2004","subtitle":"Commerce Corporation","title":"Vice President of Human Resources"}],"url":"https://www.linkedin.com/company/commerce-corp"}]', '["Bill Dittman “I had the privilege and pleasure of working with Carol Jacober during my time with Commerce; my one regret is not having had more time together. Carol is a consummate professional Human Resources VP. She always worked in the best interests of the Commerce associates while ensuring that all of the corporate objectives were met. She was always energetic and upbeat and put in whatever time and efforts were needed to get things accomplished on a timely basis. It was not uncommon for Carol to respond to my requests at 11:00 in the evening. She handled difficult situations, such as layoffs, with grace and total compassion and personally provided comfort and support to all impacted individuals. I always enjoyed working together with Carol on projects because of her organizational skills and how efficient she was in managing the process. Carol will be a great HR leader for the next company lucky to hire her and I would welcome the opportunity to work side by side with her again in the future.”","Jack Petrich “If you are fortunate enough to meet Carol you will understand why she is so special. She is a subject matter expert but more importantly she is an inspiration. Her unique gift is that as I write this I am smiling. It\'s hard to capture such a wonderful person in a word or sentence. Carol is all that is good and she reminds you of what we all should strive to be.”"]']### Assistant: The agent's job is to provide human resources consulting services to clients, and today the agent is reaching out to the user to discuss potential collaboration on a project related to policy formation and legal compliance.
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### Human: Agent: ['Gautam Chhawchharia', 'Versatile and highly knowledgeable technology leader with ~20 years of experience in domestic and international markets. Leads and builds high performing teams with integrity, decisiveness & technical confidence. Record of enabling strategic transformation by influencing and building consensus amongst executives and engineers alike.', 'Global Head of IAM Strategy & Architecture at Prudential', 'Prudential Financial', '[{"company":"Prudential Financial","company_id":"prudential-financial","industry":"Financial Services","location":"Greater New York City Area","positions":[{"description":"Global Head of Strategy & Architecture for IAM and Application Delivery","duration":"Apr 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Apr 2019","subtitle":"Prudential Financial","title":"Vice President Information Security"}],"url":"https://www.linkedin.com/company/prudential-financial"},{"company":"Shape Security","company_id":"shape-security","location":"Mountain View, CA","positions":[{"description":"","duration":"Mar 2018 Mar 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2019","start_date":"Mar 2018","subtitle":"Shape Security","title":"Vice President Security"}],"url":"https://www.linkedin.com/company/shape-security"},{"company":"JPMorgan Chase & Co.","company_id":"jpmorganchase","location":"","positions":[{"description":"Head of the security architecture (IAM, Authentication - Risk, Adaptive, MFA etc) and Application Delivery for the digital portfolio including mobile channels","duration":"Jul 2015 Mar 2018 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2018","start_date":"Jul 2015","subtitle":"JPMorgan Chase & Co.","title":"Executive Director, Digital"}],"url":"https://www.linkedin.com/company/jpmorganchase"},{"company":"ADP","company_id":"adp","location":null,"positions":[{"description":"Responsible for ADP Private Cloud (Web Tier)• The private cloud offers CDN, Presentation, and security as a service. Examples include SSL, caching / compression, traffic optimization, full layer 7 proxy, application routing, AAA etc.• The cloud also centralizes all Identity and Access management for ~ 60 million users with RBAC, risk based multi-factor authentication using Arcot and device assurance.• Application firewall and security using ASM (F5 module) is responsible to ensure that all top 10 OWASP and other application vulnerabilities are trapped at the edge along with forensic reporting and risk analysis.• Web Tier also offers the Web Services (SOAP / WS-Security and REST) and Federation (SAML & WS-Fed) interfaces out of the box for an application integrated with it.• Providing Authentication as a service using social identities (OAuth / OpenID)","duration":"Jul 2009 Jul 2015 6 years 1 month","duration_short":"6 years 1 month","end_date":"Jul 2015","start_date":"Jul 2009","subtitle":"ADP","title":"Senior Director, Tech Sys Engineering"},{"description":"Responsible for all system integration for Major Accounts flagship product – WorkForceNow (Over 80k clients ~ 10 million pays)","duration":"Sep 2001 Jul 2009 7 years 11 months","duration_short":"7 years 11 months","end_date":"Jul 2009","start_date":"Sep 2001","subtitle":"ADP","title":"Director, App Development"}],"url":"https://www.linkedin.com/company/adp"},{"company":"PwC","company_id":"pwc","location":"NYC","positions":[{"description":"Co-led in the design, architecture and implementation of VPN, Network Security and Web Access Management (IdM) within the VPN / Network Security Practice at PwC.","duration":"Nov 2000 Aug 2001 10 months","duration_short":"10 months","end_date":"Aug 2001","start_date":"Nov 2000","subtitle":"PwC","title":"Prinicipal Consultant"}],"url":"https://www.linkedin.com/company/pwc"},{"company":"Birlasoft","company_id":"birlasoft","location":"NYC","positions":[{"description":"Worked as a consultant with Medscape / Medicalogic Inc. , a health portal to streamline their Advertising Network and Infrastructure for increased revenue.","duration":"Apr 2000 Nov 2000 8 months","duration_short":"8 months","end_date":"Nov 2000","start_date":"Apr 2000","subtitle":"Birlasoft","title":"Systems Analyst"}],"url":"https://www.linkedin.com/company/birlasoft"},{"company":"Various","company_id":null,"location":"","positions":[{"description":"","duration":"May 1993 Apr 2000 7 years","duration_short":"7 years","end_date":"Apr 2000","start_date":"May 1993","subtitle":"Various","title":"Software Engineer"}],"url":""}]', '["“I have the privilege of interacting with Gautam on a couple of new ideas and innovations at ADP . He is a excellent leader and one of the modern thinkers of advanced security concepts and security implementation strategies. He spearheads the security group in ADP with great passion and gives his 100% for things to be done in the right way . Gautam never refuses to share his knowledge and ideas and a guy with great sense of humor . He will be a great asset to any company . ”","“Gautam is a very ambitious individual with extraordinary managerial skills coupled with sharp technical skills. I would define him as \\" Great Manager and sound leader with some witty sense of humor\\".”"]']
User: ['Andrea Foley', 'I match healthcare providers with hospitals and communities that need them', 'Regional Recruiter at HealthTrust Workforce Solutions', 'HealthTrust Workforce Solutions', '[{"company":"HealthTrust Workforce Solutions","company_id":"healthtrust-workforce-solutions","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"HealthTrust Workforce Solutions","title":"Regional Recruiter"},{"description":"","duration":"Mar 2021 Jul 2021 5 months","duration_short":"5 months","end_date":"Jul 2021","start_date":"Mar 2021","subtitle":"HealthTrust Workforce Solutions","title":"Staffing Recruiter"}],"url":"https://www.linkedin.com/company/healthtrust-workforce-solutions"},{"company":"Curative","company_id":"curativetalent","location":null,"positions":[{"description":"","duration":"Aug 2019 Feb 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2021","start_date":"Aug 2019","subtitle":"Curative","title":"Recruiter"},{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"THMED, LLC","title":"Research"}],"url":"https://www.linkedin.com/company/curativetalent"},{"company":"Nordstrom","company_id":"nordstrom","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jul 2016 Aug 2019 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2019","start_date":"Jul 2016","subtitle":"Nordstrom","title":"Retail Sales Associate"}],"url":"https://www.linkedin.com/company/nordstrom"},{"company":"Dallas AFL-CIO","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Mar 2016 Jun 2016 4 months","duration_short":"4 months","end_date":"Jun 2016","start_date":"Mar 2016","subtitle":"Dallas AFL-CIO","title":"Political Director"}],"url":""},{"company":"Multiple Political Campaigns","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Sep 2011 Nov 2014 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2014","start_date":"Sep 2011","subtitle":"Multiple Political Campaigns","title":"Field Director"}],"url":""},{"company":"National Treasury Employees Union","company_id":"national-treasury-employees-union","location":"Washington, D.C.","positions":[{"description":"","duration":"Jan 2009 Jul 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2011","start_date":"Jan 2009","subtitle":"National Treasury Employees Union","title":"Project Field Organizer TSA Campaign"}],"url":"https://www.linkedin.com/company/national-treasury-employees-union"},{"company":"Colorado Coordinated Campaign","company_id":"colorado-coordinated-campaign","location":"Denver, CO","positions":[{"description":"","duration":"Dec 2007 Nov 2008 1 year","duration_short":"1 year","end_date":"Nov 2008","start_date":"Dec 2007","subtitle":"Colorado Coordinated Campaign","title":"Field Organizer"}],"url":"https://www.linkedin.com/company/colorado-coordinated-campaign"}]', '["Kelly Tracy “Andrea is focused and driven and professional. She was a fantastic organizer.”","Darrlynn Franklin “I have known Andrea Martin Foley in her role as the Campaign Director for the Alexandria Democratic Committee\'s Coordinated Campaign where she performed exemplary service. Whenever I called the Alexandria Democratic Committee office, Ms. Foley was always willing to help. She was a great resource during the 2012 General Election. Her expertise of the complex VAN on-line database which was used to access registered voter data and elections in the Commonwealth of Virginia was very helpful. Ms. Foley always displayed a professional demeanor and her organizational skills are unparalleled. Ms. Foley brings knowledge, skill, abilities and grace to any environment she is placed in and I highly recommend her.”"]']### Assistant: The agent's job is to lead and build high-performing teams in the technology industry, and today the agent is reaching out to the user because they need to discuss a potential recruitment opportunity in the healthcare sector.
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### Human: Agent: ['Ryan Schultz', 'Experienced sales professional with a demonstrated history of working in the education management industry. Skilled in Sales, Cold Calling, Customer Relationship Management (CRM), and Sales Management. Strong sales professional with a B.S focused in Marketing from University of Wisconsin-Eau Claire.', 'Leader of Schultz and Associates of American Family Insurance', 'American Family Insurance', '[{"company":"American Family Insurance","company_id":"american-family-insurance","industry":"Insurance","location":"La Crosse, Wisconsin, United States","positions":[{"description":"","duration":"Jun 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jun 2021","subtitle":"American Family Insurance","title":"Agency Owner"}],"url":"https://www.linkedin.com/company/american-family-insurance"},{"company":"Securities Training Corporation","company_id":"securities-training-corporation","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2019 Jun 2021 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2021","start_date":"Jun 2019","subtitle":"Securities Training Corporation","title":"Regional Vice President Business Development"}],"url":"https://www.linkedin.com/company/securities-training-corporation"},{"company":"Kaplan Professional","company_id":"kaplan-professional-cp","location":null,"positions":[{"description":"As Client Director I am responsible for formulating and executing an account strategy for Kaplan\'s top tier accounts within the financial services segment. My focus is educating the leading financial services firms on how to leverage Kaplan\'s learning solutions and technologies to lower operating costs & risk, increase employee speed-to-production and enhance employee development. As the team leader, I am tasked with ensuring client SLA\'s are met to expectation across internal teams while increasing market share and brand awareness within account base.","duration":"Jan 2018 Jun 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2019","start_date":"Jan 2018","subtitle":"Kaplan Professional","title":"National Client Director"},{"description":"","duration":"Nov 2016 Jan 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 2018","start_date":"Nov 2016","subtitle":"Kaplan Professional - Company","title":"Regional Account Director"},{"description":"Top Producer - 2011, 2012, 2014, 2015, 2016- Develop and maintain relationships with financial advisors, branch managers, etc. to assist with CFP, CFA, and securities / Insurance license education- Place cold calls, hold monthly webinars, and attend conferences to generate business and future leads.- Make onsite visits to close large opportunities across the United States- Make sure clients have a level of support and customer service that will generate future referrals and positive feedback","duration":"Jul 2009 Nov 2016 7 years 5 months","duration_short":"7 years 5 months","end_date":"Nov 2016","start_date":"Jul 2009","subtitle":"Kaplan Professional - Company","title":"Account Director"}],"url":"https://www.linkedin.com/company/kaplan-professional-cp"}]', '["Eric Wilson “As Ryan’s direct supervisor I had the pleasure to give Ryan goals that even I didn’t think he would reach only to witness him knock them out of the park. The management team would always be in awe of Ryan’s consistent number 1 performance year after year. His methodical, low pressure, high relationship mentality was contagious among his customers. In few words, Ryan will be your top seller and gain industry knowledge in no time at all. Have one conversation with Ryan and you’ll know what I mean. I would recommend Ryan for any relationship based selling or account management position”","Chris Ounjian “Ryan has been part of the Kaplan account team for the past several years and together we have worked very closely suporting the needs of our clients. Ryan is one of the most knowledgeable, professional and skilled people in our entire organization. He brings endless energy and a positive attitude to work with him each day. I feel very fortunate to work with him and believe that he would be a tremendous asset to any organization.”"]']
User: ['David Templin', 'A software engineer with experience in solving complex problems in domains such as payments, public safety, and medical imaging.', 'Senior Software Engineer at Tilled', 'Tilled', '[{"company":"Tilled","company_id":"tilled","industry":"Financial Services","location":"","positions":[{"description":"","duration":"Oct 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Tilled","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/tilled"},{"company":"Shipt","company_id":"shipt","location":null,"positions":[{"description":"Designed and implemented several multi-region, distributed payment services.","duration":"Jun 2021 Oct 2021 5 months","duration_short":"5 months","end_date":"Oct 2021","start_date":"Jun 2021","subtitle":"Shipt","title":"Staff Engineer"},{"description":"","duration":"Jan 2019 Jun 2021 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jun 2021","start_date":"Jan 2019","subtitle":"Shipt","title":"Senior Engineer"}],"url":"https://www.linkedin.com/company/shipt"},{"company":"Guideway Care","company_id":"guideway-care","location":"Birmingham, Alabama Area","positions":[{"description":"Principal Software Architect at Guideway Care. Principal Software Architect at Guideway Care.","duration":"Mar 2017 Jan 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jan 2019","start_date":"Mar 2017","subtitle":"Guideway Care","title":"Principal Architect"}],"url":"https://www.linkedin.com/company/guideway-care"},{"company":"Emergency CallWorks","company_id":"emergency-callworks","location":"Birmingham, Alabama Area","positions":[{"description":"Software Engineer responsible for implementing complex features related to 9-1-1 call handling and computer-aided dispatch.Designed and implemented a distributed automatic call distribution (ACD) system which delivers 9-1-1 calls to call takers.Developed tools for solving a variety of challenging technical problems, including automated integration tests, thread deadlock detection, race condition detection, automatic recovery of failed database transactions, asynchronous UI data loading, etc.","duration":"Mar 2011 Mar 2017 6 years 1 month","duration_short":"6 years 1 month","end_date":"Mar 2017","start_date":"Mar 2011","subtitle":"Emergency CallWorks","title":"Principal Staff Software Engineer"}],"url":"https://www.linkedin.com/company/emergency-callworks"},{"company":"SuccessEHS","company_id":"successehs","location":"","positions":[{"description":"Interfaces/interoperability department of SuccessEHS.This position involved designing, developing, and maintaining software which interfaces SuccessEHS\' software products with third party entities.Examples of interoperability include HL7 messages, HL7 V3 CDA documents (CCD/C32/QRDA/etc.), IHE profiles such as XDS, and interfaces with third party medical devices such as spirometers and ECGs. Interfaces/interoperability department of SuccessEHS.This position involved designing, developing, and maintaining software which interfaces SuccessEHS\' software products with third party entities.Examples of interoperability include HL7 messages, HL7 V3 CDA documents (CCD/C32/QRDA/etc.), IHE profiles such as XDS, and interfaces with third party medical devices such as spirometers and ECGs.","duration":"Aug 2009 Apr 2011 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2011","start_date":"Aug 2009","subtitle":"SuccessEHS","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/successehs"},{"company":"ComFrame","company_id":"comframe-software","location":"","positions":[{"description":"Software engineering consultant on a variety of projects with customers such as Emageon. Software engineering consultant on a variety of projects with customers such as Emageon.","duration":"May 2007 Aug 2009 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2009","start_date":"May 2007","subtitle":"ComFrame","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/comframe-software"},{"company":"UAB Department of NeuroImaging","company_id":null,"location":"","positions":[{"description":"The department of NeuroImaging at the University of Alabama at Birmingham Hospital maintains and develops a PACS (picture archiving and communications system) for medical images known as CIMS (the Clinical Image Management System).My responsibility was to add additional capabilities to CIMS to assist with clinical neurosurgery/neurology.The first project involved incorporating stereotactic frame coordinate calculation capabilities into CIMS for use in neurosurgery.The second project involved research and development of prototypical software for multi-modality medical image registration.","duration":"May 2004 Aug 2005 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2005","start_date":"May 2004","subtitle":"UAB Department of NeuroImaging","title":"Programmer/Researcher"}],"url":""}]', '["Mark Thomas “David is an extremely intelligent, thorough, and efficient software engineer. His attention to details and thorough testing lead to high quality code. I\'m privileged to work alongside David and I would highly recommend him for any software engineering position.”","Jeff Mitchell “David is an excellent example of someone who is both willing to take control of technical challenge but at the same time listen to stakeholders and adjust his approach accordingly. I routinely gave David assignments where he had to research new technologies such as Spring MVC and implement different programming paradigms such as JPA, and I was always impressed with his ability to produce working prototypes quickly with adequate analysis of pro\'s and cons of the approach.”"]']### Assistant: The agent's job is to conduct sales calls and build relationships with potential clients, and today the agent is reaching out to the user because they need to pitch a software solution for enhancing medical imaging processes.
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### Human: Agent: ['Alexia Furmanski', 'Experienced Office Operations Manager with a demonstrated history of working in the hospitality industry. Skilled in Microsoft Word, Sales, Event Management, Public Speaking, and Psychology. Strong administrative professional with a Master of Business Administration - MBA focused in Hospitality Administration/Management from Florida Atlantic University.', 'Property manager expert focused in real estate & project management. Passion; solving challenges through PMP & MBA knowledge.', 'Dalan Management', '[{"company":"Dalan Management","company_id":"dalan-management","industry":"Real Estate","location":"New York, New York","positions":[{"description":"","duration":"Oct 2018 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Dalan Management","title":"Property Manager"}],"url":"https://www.linkedin.com/company/dalan-management"},{"company":"My Miami Vacation","company_id":null,"location":"Miami/Fort Lauderdale Area","positions":[{"description":"▪ Utilize data to understand what worked and what didn’t, on each social media platform to improve engagement rate by 22% year over year. ▪ Use Photoshop to create compelling visualizations that regularly had engagement with likes, comments and shares.▪ Manage the marketing and communication strategy.▪ Find fresh takes and put a unique spins on content to shock our audience when experiencing follower fatigue, by adding humor, music, interactive polls or giveaways. ▪ Create live events for the ultimate in experiential marketing.▪ Serve as the primary point of contact with clients to ensure high quality customer service by answering direct messages, comments, mentions and emails. ▪ Oversee updates to social platforms, sites and applications to support live event coverage in social spaces","duration":"Jan 2014 - Present 7 years 8 months","duration_short":"7 years 8 months","end_date":"Present","start_date":"Jan 2014","subtitle":"My Miami Vacation","title":"Social Media Manager"}],"url":""},{"company":"Center for Children and Families","company_id":"center-for-children-and-families","location":"Miami/Fort Lauderdale Area","positions":[{"description":"• Assisted in research for the S.E.L.F Regulation lab directed by Dr. Granziano• Coded videos of temperament and self-regulation on SPSS and analyzed former experimental SPSS data• Entered data and transcribed data into SPSS of previous administered assessments• Conducted HIIP and Booster sessions with children in order to promote self-regulation and early intervention to prevent high-risk development","duration":"Sep 2015 Jun 2016 10 months","duration_short":"10 months","end_date":"Jun 2016","start_date":"Sep 2015","subtitle":"Center for Children and Families","title":"Research Assistant"}],"url":"https://www.linkedin.com/company/center-for-children-and-families"}]', '["“Alexia Furmanski is creative, reliable, responsible and worldly. I fully recommend her for social work in which she has always excelled. ”","“Alexia is very dedicated and responsible with her duties, She cares a lot about people. I fully endorse her, ”"]']
User: ['Justin Englander', 'Proven sales leader who thrives within high growth tech startups. Focused on hiring, coaching, developing and leading a high caliber, quota achieving field sales organization.', 'Director at Newsela', 'Newsela', '[{"company":"Newsela","company_id":"newsela","industry":"E-Learning Providers","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Newsela","title":"Director"},{"description":"","duration":"Dec 2018 Sep 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2020","start_date":"Dec 2018","subtitle":"Newsela","title":"Regional Sales Manager"},{"description":"","duration":"Jan 2018 Dec 2018 1 year","duration_short":"1 year","end_date":"Dec 2018","start_date":"Jan 2018","subtitle":"Newsela","title":"Senior Sales Manager"},{"description":"","duration":"Feb 2017 Jan 2018 1 year","duration_short":"1 year","end_date":"Jan 2018","start_date":"Feb 2017","subtitle":"Newsela","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/newsela"},{"company":"Zocdoc","company_id":"zocdoc","location":null,"positions":[{"description":"","duration":"Jul 2013 Jan 2017 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2017","start_date":"Jul 2013","subtitle":"Zocdoc","title":"Regional Sales Manager"},{"description":"","duration":"Nov 2012 Jun 2013 8 months","duration_short":"8 months","end_date":"Jun 2013","start_date":"Nov 2012","subtitle":"Zocdoc","title":"Lead Recruiter"},{"description":"","duration":"Apr 2012 Nov 2012 8 months","duration_short":"8 months","end_date":"Nov 2012","start_date":"Apr 2012","subtitle":"Zocdoc","title":"Sales Recruiter"}],"url":"https://www.linkedin.com/company/zocdoc"},{"company":"MRM//McCann","company_id":"global-mrm","location":"Greater New York City Area","positions":[{"description":"","duration":"Apr 2011 Mar 2012 1 year","duration_short":"1 year","end_date":"Mar 2012","start_date":"Apr 2011","subtitle":"MRM//McCann","title":"Senior Recruiter Team Lead"}],"url":"https://www.linkedin.com/company/global-mrm"},{"company":"Forstar Resources","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Jul 2008 Mar 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2011","start_date":"Jul 2008","subtitle":"Forstar Resources","title":"Recruiting Manager"}],"url":""},{"company":"Adam Jacobs Associates","company_id":"adam-jacobs-associates","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2004 Jun 2008 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2008","start_date":"Jun 2004","subtitle":"Adam Jacobs Associates","title":"Lead Recruiter"}],"url":"https://www.linkedin.com/company/adam-jacobs-associates"},{"company":"Vornado Realty Trust","company_id":"vornado-realty-trust","location":"","positions":[{"description":"","duration":"Mar 2002 May 2004 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2004","start_date":"Mar 2002","subtitle":"Vornado Realty Trust","title":"Accounts Payable Specialist"}],"url":"https://www.linkedin.com/company/vornado-realty-trust"}]', '["“Justin is a strong sales leader who constantly advocates for him team’s needs in order to drive results. Justin coaches and mentors sales reps with confidence and ease, and is seen as a leader by his team and within the company. ”","“Justin is a pleasure to work with. He is the first one in and the last one out of the office everyday, and this shows in his performance as a consistent top recruiter. His impressive professional approach to the task at hand does not affect his personal touch with his colleagues or his candidates. He is a man of integrity and an outstanding colleague. I would highly recommend Justin to any organization.”"]']### Assistant: The agent's job is to manage property for a real estate company. Today, the agent is reaching out to the user because they need to discuss potential real estate investment opportunities.
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### Human: Agent: ['Darren List', 'Darren List Accomplished senior product marketing manager with MBA and experience building product marketing / product management strategies and plans that deliver measurable improvements in product metrics. Background communicating and teaming with senior executives to influence product direction based on business and industry trends. Effective people leader with skills to build and manage highly motivated, productive, and diverse teams. . Key Terms: Product development, product management, product leadership, cross functional team management, feature enhancements, project management, business process development, requirement writing, concept development, marketing, life cycle management, sales collateral, pricing, offer definition, forecasting, budgeting, business case development, motivator, strategy, sales training, collaborative, solution oriented, cross-functional leader, executive communications, technology, business Strategy & analysis and customer experience.', 'Senior Product Marketing Manager at AT&T', 'AT&T', '[{"company":"AT&T","company_id":"att","industry":"Telecommunications","location":null,"positions":[{"description":"Manage development teams of up to 40 on various projects. Define positioning, revenue targets and value propositions for launch of products and product enhancements, including ongoing refinements. Develop marketing plans including customer positioning. Build use cases for sales, deliver sales training and create marketing collateral. Assess customer base and associated pain points; utilize customer insights plus competitive analyses & financial reviews to determine product roadmaps, product enhancement prioritization and higher-level group strategies. Handle partner management for seven internal / external partners providing underlying product technologies. \uf0d8 Led product development on feature enhancements for “Next Gen” Ethernet product now generating revenues of approximately $200 million per year. Brought products to market and built customer base of 3,000 businesses. \uf0d8 Created four business cases to justify spending of development dollars on feature enhancements for AT&T Switched Ethernet Product – competitive issues, revenue projections and cost estimates. Led presentations to Marketing, Finance, Network Operations and IT organizations resulting in the allocation of $65 million in capital from 2009-2013. \uf0d8 Successfully developed / introduced features to provide greater customer functionality in Ethernet service purchases – competitive issues, revenue projections, cost estimates and presentation to senior management in Marketing, Finance, Network Operations and IT organizations. \uf0d8 Led product marketing for AT&T Switched Ethernet expansion, recognized for forcing competitors to defend incumbent territory, while minimizing our capital investment by using existing fiber networks. \uf0d8 Headed $100 million “Out of Region” multi-phase project and related programs that will expand AT&T Switched Ethernet offer into 14 new markets and target 2,000 new buildings for ethernet service, including placement of new network assets and development of IT systems.","duration":"Aug 2008 - Present 13 years 10 months","duration_short":"13 years 10 months","end_date":"Present","start_date":"Aug 2008","subtitle":"AT&T","title":"Senior Product Marketing Manager"},{"description":"Owned customer credit budget for Local Private Line products ensured compliance with FCC Merger Conditions in AT&T / SBC and AT&T / Bell South mergers as well as facilitated database reconciliation and vendor management for resold services. \uf0d8 Exceeded credit goal for Local Private Line in 2006, contributing additional $13M toward product revenue; managed customer credits within 3% of total invoiced revenue for 2006 and 2007.\uf0d8 Identified and resolved multi-million dollar billing dispute with one of company’s largest clients, Verizon Business, negotiating $3.2M payment as well as new three-year contract..","duration":"Mar 2005 Aug 2008 3 years 6 months","duration_short":"3 years 6 months","end_date":"Aug 2008","start_date":"Mar 2005","subtitle":"AT&T","title":"Senior Product Marketing Manager"},{"description":"Provided product management for local high bandwidth optical data transmission products, resulting in revenue of >$50M per year. Teamed with product development on creation of new products, generating Market Service Descriptions, managing cross-functional project teams and working with sales force to acquire test customer. \uf0d8 Introduced two Local Private Line products creating $15M in annual revenue; managed development of online sales training tool resulting in increased sales force participation by 20%.\uf0d8 Streamlined sales process by creating new pricing matrix; designed \\"On-Net\\" pricing, using financial incentives to encourage customers to buy company services employing network facilities.","duration":"Mar 2000 Mar 2005 5 years 1 month","duration_short":"5 years 1 month","end_date":"Mar 2005","start_date":"Mar 2000","subtitle":"AT&T","title":"Product Manager"}],"url":"https://www.linkedin.com/company/att"}]', '["William Weisler “Darren has been a valued partner in Product Management. He is responsive and analytical in his approch to problem solving. His work has always been delivered on time”","Charlie Bird “I worked with Darren on a new business opportunity. He initiated the project with a thoroughly written marketing service description, of greater clarity than I had seen before. Darren lead us through several market shifts, working out additional information collectively and individually. We hit the target dead center. His skill in guiding a team of distinct individuals is extraordinary.”"]']
User: ['Diane Wang', 'Specialties: Digital Publishing, SEO, Project Management, Business Development & Sales.', 'Operations Specialist', 'Rockefeller Capital Management', '[{"company":"Rockefeller Capital Management","company_id":"rockefeller-capital-management","industry":"Financial Services","location":"","positions":[{"description":"Support clients with related operations tasks. Support clients with related operations tasks.","duration":"Feb 2021 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Rockefeller Capital Management","title":"Operations Specialist"}],"url":"https://www.linkedin.com/company/rockefeller-capital-management"},{"company":"The Library Agency","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Build the literary department (Film/TV) from ground up at boutique agency. Build the literary department (Film/TV) from ground up at boutique agency.","duration":"May 2019 Jan 2021 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 2021","start_date":"May 2019","subtitle":"The Library Agency","title":"Literary Agent"}],"url":""},{"company":"Disrupt Interactive, LLC","company_id":"disrupt-interactive","location":"Greater Los Angeles Area","positions":[{"description":"All things Digital Publishing including content marketing, search engine optimization (on-page and off-page), and link building. All things Digital Publishing including content marketing, search engine optimization (on-page and off-page), and link building.","duration":"Dec 2017 May 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"May 2019","start_date":"Dec 2017","subtitle":"Disrupt Interactive, LLC","title":"Content Manager & SEO"}],"url":"https://www.linkedin.com/company/disrupt-interactive"},{"company":"Dynamic Television","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Provide coverage for television, roll calls, and assist with development. Provide coverage for television, roll calls, and assist with development.","duration":"Sep 2017 Dec 2017 4 months","duration_short":"4 months","end_date":"Dec 2017","start_date":"Sep 2017","subtitle":"Dynamic Television","title":"Development Intern"}],"url":""},{"company":"Mad Chance","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Provide script coverage, research, roll calls, office runs, and general admin. Provide script coverage, research, roll calls, office runs, and general admin.","duration":"Sep 2017 Dec 2017 4 months","duration_short":"4 months","end_date":"Dec 2017","start_date":"Sep 2017","subtitle":"Mad Chance","title":"Development Intern"}],"url":""},{"company":"Paintzen (acquired by PPG)","company_id":null,"location":"San Francisco","positions":[{"description":"Project manage and sell on-demand painting services. Project manage and sell on-demand painting services.","duration":"Sep 2015 Mar 2017 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2017","start_date":"Sep 2015","subtitle":"Paintzen (acquired by PPG)","title":"Account Executive"}],"url":""},{"company":"Visually (acquired by ScribbleLive)","company_id":"visual-ly","location":"San Francisco","positions":[{"description":"Manage inbounds leads for online content platform providing creative services. Manage inbounds leads for online content platform providing creative services.","duration":"Mar 2014 Sep 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2015","start_date":"Mar 2014","subtitle":"Visually (acquired by ScribbleLive)","title":"Account Executive"}],"url":"https://www.linkedin.com/company/visual-ly"},{"company":"Luvocracy (acquired by Walmart Labs)","company_id":"luvocracy","location":"San Francisco","positions":[{"description":"Facilitate and coordinate talent acquisition for social commerce start-up. Facilitate and coordinate talent acquisition for social commerce start-up.","duration":"Sep 2011 Jun 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2013","start_date":"Sep 2011","subtitle":"Luvocracy (acquired by Walmart Labs)","title":"Talent Acquisition"}],"url":"https://www.linkedin.com/company/luvocracy"},{"company":"Travelzoo","company_id":"travelzoo","location":"New York, NY","positions":[{"description":"Developed new partnerships with online publishers for the Travelzoo Network. Developed new partnerships with online publishers for the Travelzoo Network.","duration":"Jun 2009 May 2010 1 year","duration_short":"1 year","end_date":"May 2010","start_date":"Jun 2009","subtitle":"Travelzoo","title":"Network Development Associate"}],"url":"https://www.linkedin.com/company/travelzoo"},{"company":"Tremor Media","company_id":"tremor-video","location":"New York, NY","positions":[{"description":"Grew the rich media ad network adding 200+ publishers across the platform. Grew the rich media ad network adding 200+ publishers across the platform.","duration":"Jul 2008 Jun 2009 1 year","duration_short":"1 year","end_date":"Jun 2009","start_date":"Jul 2008","subtitle":"Tremor Media","title":"Network Development Manager"}],"url":"https://www.linkedin.com/company/tremor-video"}]', '["John Piersol “Want to know what a sales bulldog with a smile looks like? Look no further than Diane Wang. She is one of the most capable, driven and self motivated sales reps I\'ve ever had the privilege to work with. I loved managing Diane and would jump at the opportunity to work with her again one day. ”","Jana Mila Juginovic “Diane is one of the most dedicated, customer-driven individuals, I have had the pleasure of working with. The primary reason I continue to work with Visual.ly is because of Diane. She cares about her clients, takes the time to not only listen, but works tirelessly to resolve issues. She is an outstanding individual and any company would be lucky to have her. ”"]']### Assistant: The agent's job is to build and manage highly motivated, productive, and diverse teams, while the user is reaching out to the agent because they need assistance in developing and implementing digital publishing strategies for their new project.
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### Human: Agent: ['Alex Ortiz, MS-HCM, RHIA', "Experienced Director Health Information Management with a demonstrated history of working in the hospital & health care industry. Skilled in Healthcare Management, Healthcare, Interviewing, Medicare, and Patient Safety. Strong healthcare services professional with a Master's degree focused in Health/Health Care Administration/Management from California State University-Los Angeles.", 'Director, Health Information Management and Privacy Officer, at San Gabriel Valley Medical Center', 'San Gabriel Valley Medical Center', '[{"company":"San Gabriel Valley Medical Center","company_id":"san-gabriel-valley-medical-center","industry":"Hospitals and Health Care","location":"","positions":[{"description":"","duration":"Mar 2014 - Present 7 years 7 months","duration_short":"7 years 7 months","end_date":"Present","start_date":"Mar 2014","subtitle":"San Gabriel Valley Medical Center","title":"Director, Health Information Management"}],"url":"https://www.linkedin.com/company/san-gabriel-valley-medical-center"},{"company":"East Los Angeles College","company_id":"east-los-angeles-college","location":"","positions":[{"description":"","duration":"Nov 2012 - Present 8 years 11 months","duration_short":"8 years 11 months","end_date":"Present","start_date":"Nov 2012","subtitle":"East Los Angeles College","title":"Adjunct Instructor"}],"url":"https://www.linkedin.com/company/east-los-angeles-college"},{"company":"SGVMC","company_id":null,"location":"","positions":[{"description":"","duration":"2000 Feb 2014 14 years","duration_short":"14 years","end_date":"Feb 2014","start_date":"2000","subtitle":"SGVMC","title":"HIM, Manager"}],"url":""}]', '["Barbara Sauno, RHIT, CCS “Professor Alex Ortiz has excellent communication skills and a dedication to Health Information Management. His insight and knowledge in the field was definitely demonstrated in the HIM Quality, Organization and Leadership Management courses he teaches at East Los Angeles College.He has an ability to connect with his college students and has inspired me to set and reach my career goals. ”","Andrea W. “I took Quality Management and Leadership (HIT 221) with Professor Alex Ortiz as a student at East Los Angeles College in the Fall of 2013. The first thing I noticed about Alex is that he is always well prepared. His lectures are organized, comprehensive, and engaging. He went above and beyond teaching what was required in the course curriculum by utilizing his professional work experience in HIM to make the the course content relevant and come to life. Alex is very supportive and encouraging toward students to seize opportunities that are beneficial to the advancement of his students’ success. He also very resourceful and helped me and my colleagues with our projects whenever we needed him. I really learned a lot from his class, and I would highly recommend Alex to teach more HIM courses! He is one of ELAC’s gems!”"]']
User: ['Victor A. Nunez Ortiz', "Experienced Vice President with a demonstrated history of working in the Nonprofit Organization Management and Healthcare Administration. Skilled in Crisis Management, Nonprofit Organizations, Intelligence Analysis, Operations Management, and Government. Strong professional with a Bachelor of Arts (B.A.) focused on UWW-Business Studies- Hospitality Administration - Leadership, Outreach, and Veteran Support Services from the University of Massachusetts, Amherst. Currently, he pursuing his Master's degree in Organizational Leadership from Springfield College.", 'Administrative Officer to Geriatrics & Extended Care', 'U.S. Department of Veterans Affairs', '[{"company":"U.S. Department of Veterans Affairs","company_id":"department-of-veterans-affairs","industry":"Government Administration","location":null,"positions":[{"description":"Operations Manager for Geriatrics and Extended Care","duration":"Jan 2022 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jan 2022","subtitle":"U.S. Department of Veterans Affairs","title":"Administrative Officer"},{"description":"","duration":"Jun 2018 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Jun 2018","subtitle":"U.S. Department of Veterans Affairs","title":"Minority Veterans Program Coordinator"},{"description":"","duration":"Jan 2020 Jan 2022 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2022","start_date":"Jan 2020","subtitle":"U.S. Department of Veterans Affairs","title":"Administrative Officer of the Day (AOD)"},{"description":"","duration":"Jun 2018 Dec 2019 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2019","start_date":"Jun 2018","subtitle":"U.S. Department of Veterans Affairs","title":"Medical Support Assistant"}],"url":"https://www.linkedin.com/company/department-of-veterans-affairs"},{"company":"VETERANS ADVOCACY SERVICES","company_id":"veterans-advocacy-services","location":"Groton, Massachusetts","positions":[{"description":"Provide reintegration resources and supportCounselingDebt management and reductionFacilitate PTSD and TBI evaluationsCase managementCoordinate services with both federal and state agenciesSuicide PreventionProvide one-to-one peer supportCommunity Outreach Provide reintegration resources and supportCounselingDebt management and reductionFacilitate PTSD and TBI evaluationsCase managementCoordinate services with both federal and state agenciesSuicide PreventionProvide one-to-one peer supportCommunity Outreach","duration":"Jun 2009 - Present 13 years 2 months","duration_short":"13 years 2 months","end_date":"Present","start_date":"Jun 2009","subtitle":"VETERANS ADVOCACY SERVICES","title":"Vice President"}],"url":"https://www.linkedin.com/company/veterans-advocacy-services"},{"company":"Veterans\' Advocacy Services Inc","company_id":null,"location":"Groton, Massachusetts","positions":[{"description":"Coordinated efforts to obtain services from private, federal and state agencies.Worked with potentially suicidal Veteran and/or Veterans with severe PTSD (Post Traumatic Stress Disorder) and TBI (Traumatic Brain Injury).Outreach to Veterans and family members. Coordinated efforts to obtain services from private, federal and state agencies.Worked with potentially suicidal Veteran and/or Veterans with severe PTSD (Post Traumatic Stress Disorder) and TBI (Traumatic Brain Injury).Outreach to Veterans and family members.","duration":"Jul 2010 - Present 12 years 1 month","duration_short":"12 years 1 month","end_date":"Present","start_date":"Jul 2010","subtitle":"Veterans\' Advocacy Services Inc","title":"Chief Operations Officer"}],"url":""},{"company":"Office of Massachusetts Governor Charlie Baker","company_id":"office-of-the-governor","location":"Boston, Massachusetts","positions":[{"description":"","duration":"Nov 2016 Jan 2020 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jan 2020","start_date":"Nov 2016","subtitle":"Office of Massachusetts Governor Charlie Baker","title":"Advisory Board Member"}],"url":"https://www.linkedin.com/company/office-of-the-governor"},{"company":"Massachusetts Iraq and Afghanistan Fallen Heroes Memorial Fund, Inc.","company_id":"massfallenheroes","location":"Boston, Massachusetts","positions":[{"description":"","duration":"Nov 2015 Jan 2020 4 years 3 months","duration_short":"4 years 3 months","end_date":"Jan 2020","start_date":"Nov 2015","subtitle":"Massachusetts Iraq and Afghanistan Fallen Heroes Memorial Fund, Inc.","title":"Advisory Board Member"}],"url":"https://www.linkedin.com/company/massfallenheroes"},{"company":"Veterans of Foreign Wars of Massachusetts","company_id":null,"location":"Boston, Massachusetts","positions":[{"description":"","duration":"Jun 2017 Jun 2019 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2019","start_date":"Jun 2017","subtitle":"Veterans of Foreign Wars of Massachusetts","title":"Legislative Officer"}],"url":""},{"company":"Veterans Education Project","company_id":null,"location":"Amherst, MA","positions":[{"description":"I travel to schools around the Pioneer Valley and tell stories to children of what it is like to be in the US Marine Corps. I travel to schools around the Pioneer Valley and tell stories to children of what it is like to be in the US Marine Corps.","duration":"Sep 2009 Jan 2015 5 years 5 months","duration_short":"5 years 5 months","end_date":"Jan 2015","start_date":"Sep 2009","subtitle":"Veterans Education Project","title":"Public Speaker"}],"url":""},{"company":"Good and Healthy Inc.","company_id":null,"location":"Amherst - Northampton - Springfield","positions":[{"description":"Oversee the supply chain of the restaurants, everything from where the product originates to the well being of the associates and clients, while maintaining integrity and quality of the food we serve. Oversee the supply chain of the restaurants, everything from where the product originates to the well being of the associates and clients, while maintaining integrity and quality of the food we serve.","duration":"May 2012 Jun 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2013","start_date":"May 2012","subtitle":"Good and Healthy Inc.","title":"Supply Chain Consultant"}],"url":""},{"company":"Massachusetts Department of Veterans\' Services","company_id":null,"location":"Massachusetts","positions":[{"description":"Managed active case management load, outreach schedule and administrative duties.Worked with potentially suicidal Veteran and/or Veterans with severe PTSD (Post Traumatic Stress Disorder) and TBI (Traumatic Brain Injury). Managed active case management load, outreach schedule and administrative duties.Worked with potentially suicidal Veteran and/or Veterans with severe PTSD (Post Traumatic Stress Disorder) and TBI (Traumatic Brain Injury).","duration":"Jul 2009 Jul 2010 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2010","start_date":"Jul 2009","subtitle":"Massachusetts Department of Veterans\' Services","title":"Outreach Coordinator"}],"url":""},{"company":"PR Management Corp.","company_id":null,"location":"Chicopee, Massachusetts","positions":[{"description":"Responsible for Hiring and Training of associates.Overlooked food cost and labor management.Training and Development of associates. Responsible for Hiring and Training of associates.Overlooked food cost and labor management.Training and Development of associates.","duration":"Jul 2007 Jul 2008 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2008","start_date":"Jul 2007","subtitle":"PR Management Corp.","title":"Assistant Manager"}],"url":""},{"company":"Bueno Y Sano","company_id":"bueno-y-sano","location":"Amherst, Massachusetts","positions":[{"description":"Responsible for food cost, labor relations and payroll.Trained new employees and developed an outline for future hires. Responsible for food cost, labor relations and payroll.Trained new employees and developed an outline for future hires.","duration":"Aug 2002 Jul 2007 5 years","duration_short":"5 years","end_date":"Jul 2007","start_date":"Aug 2002","subtitle":"Bueno Y Sano","title":"Operations Manager"}],"url":"https://www.linkedin.com/company/bueno-y-sano"},{"company":"Marine Corps Recruiting","company_id":"united-states-marine-corps","location":"USA","positions":[{"description":"Develop faster and more efficient strategies for construction projects.Devise techniques for safer demolition use.Honorably Discharged and Veteran of Foreign Wars Operation Iraqi Freedom Develop faster and more efficient strategies for construction projects.Devise techniques for safer demolition use.Honorably Discharged and Veteran of Foreign Wars Operation Iraqi Freedom","duration":"May 2001 Nov 2006 5 years 7 months","duration_short":"5 years 7 months","end_date":"Nov 2006","start_date":"May 2001","subtitle":"Marine Corps Recruiting","title":"Combat Engineer"}],"url":"https://www.linkedin.com/company/united-states-marine-corps"}]', '["Ariel \'AJ\' Luna “Victor is great person to work with. Very committed to veterans and their needs.”","Peggy Matthews “Victor is a passionate and tireless advocate for Veterans. He will travel anytime of the day or night and many miles to help a Veteran in crisis. His suicide prevention education coupled with his crisis intervention skills have proven invaluable. I can say, without hesitation, that Victor does save lives and helps combat Veterans redirect toward integration into civilian life. He, moreover, is an extraordinarily talented motivational speaker and is frequently asked to speak at schools to help educate children about Veterans.”"]']### Assistant: The agent's job is to oversee health information management and privacy at a medical center, while the user is reaching out to the agent because they need assistance in coordinating services for veterans with severe PTSD and TBI.
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### Human: Agent: ['Dr. Bill Thierfelder', "Dr. Bill Thierfelder is in his 18th year as President of Belmont Abbey College, a Catholic, Benedictine liberal arts college ranked as one of the fastest growing Catholic colleges in the U.S., ranked top three in undergraduate teaching by U.S. News & World Report, and a recommended college by The Newman Guide to choosing a faithfully Catholic college. Prior to his appointment he served as President of the world-renowned York Barbell Company and was a principal and co-founder of the Joyner Sports Medicine Institute. He has also served as Executive Director of the Player Management Group, a sports representation company providing services to professional athletes. Dr. Thierfelder is a licensed psychologist and received his master’s and doctoral degrees in Sports Psychology and Human Movement from Boston University. He is a former member of the United States Olympic Committee's Sport Psychology Registry, NCAA Division I Coach, Olympian (did not compete due to injury), National Champion and a two-time All-American from the University of Maryland. He is a member of the Sports Faith International Hall of Fame, which includes world-class athletes, coaches, and team owners, such as Vince Lombardi, the Chicago Bear’s George “Papa Bear” Halas, the New York Giants Wellington Mara, and others. And he is also the author of Less Than A Minute To Go: The Secret to World-Class Performance in Sport, Business and Everyday Life. Dr. Thierfelder has also led the fight for religious freedom by initiating the first lawsuit against the federal government over the HHS healthcare mandate as well as testifying before the United States Congress in matters related to religious liberty. Dr. Thierfelder was born and raised in New York City. He is a Knight of Malta, Oblate of Belmont Abbey Monastery, and currently lives just outside of Charlotte, NC with his wife, Mary, and their ten children.", 'President at Belmont Abbey College | Author of "Less Than A Minute To Go" | Father of 10 | Psychologist | 2x All-American', 'Belmont Abbey College', '[{"company":"Belmont Abbey College","company_id":"belmont-abbey-college","industry":"Higher Education","location":"","positions":[{"description":"Founded in 1876, Recognized by U.S. News & World Report for Academic Excellence Founded in 1876, Recognized by U.S. News & World Report for Academic Excellence","duration":"Jun 2004 - Present 17 years 7 months","duration_short":"17 years 7 months","end_date":"Present","start_date":"Jun 2004","subtitle":"Belmont Abbey College","title":"President"}],"url":"https://www.linkedin.com/company/belmont-abbey-college"},{"company":"York Barbell Company","company_id":null,"location":"","positions":[{"description":"World Renown International Fitness Corporation Specializing in Manufacturing, Sales, Marketing, Product Development, and Logistics Management World Renown International Fitness Corporation Specializing in Manufacturing, Sales, Marketing, Product Development, and Logistics Management","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"York Barbell Company","title":"President"}],"url":""},{"company":"Player Management Group, LLC (PMG)","company_id":null,"location":"","positions":[{"description":"Sports Representation Company Sports Representation Company","duration":"2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"2000","subtitle":"Player Management Group, LLC (PMG)","title":"Executive Director"}],"url":""},{"company":"NovaCare","company_id":"novacare","location":"King of Prussia","positions":[{"description":"Part of Joyner SportsMedicine Acquisiton Part of Joyner SportsMedicine Acquisiton","duration":"Jul 1998 Jul 2000 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2000","start_date":"Jul 1998","subtitle":"NovaCare","title":"National Director of Sports Science"}],"url":"https://www.linkedin.com/company/novacare"},{"company":"Joyner Sports Medicine","company_id":null,"location":"","positions":[{"description":"Co-Founder, National Director of Sports Performance, and Corporate Officer Co-Founder, National Director of Sports Performance, and Corporate Officer","duration":"Jan 1992 Jun 1998 6 years 6 months","duration_short":"6 years 6 months","end_date":"Jun 1998","start_date":"Jan 1992","subtitle":"Joyner Sports Medicine","title":"Co-Founder"}],"url":""},{"company":"ProSportDoc, Inc","company_id":null,"location":"","positions":[{"description":"Sports Performance and Sports Medicine Services Sports Performance and Sports Medicine Services","duration":"Jun 1985 Jul 1992 7 years 2 months","duration_short":"7 years 2 months","end_date":"Jul 1992","start_date":"Jun 1985","subtitle":"ProSportDoc, Inc","title":"President"}],"url":""}]', '["LinkedIn User “Whether as President of Belmont Abbey College or CEO of an internationally known fitness brand, Bill Thierfelder gets things done. Bill is that rare combination of visionary and operator. So many people have big dreams but don\'t know how to turn the dream into reality. Bill is one of the few who can actually execute his vision. Bill also has the ability to lead others with integrity. He is a man of his word and he follows his moral compass even when doing so is not the easiest path. At Belmont Abbey, Bill has taken a small, relatively hidden southern gem of a college and placed it at the forefront of Catholic higher education. He has done this by embracing the school\'s historical Catholicism and returning it to the center of college life. Bill realized from the onset that in order for the Abbey to fulfill its mission it needed to have Jesus Christ and the Catholic faith at the center of its existence. To watch it blossom over the last several years has been a true joy. I can give Bill Thierfelder no higher praise than to state that I would entrust my children\'s college education to him and Belmont Abbey without hesitation.”","Lisa Wheeler “In my capacity as the Executive Vice President of The Maximus Group, I have had the privilege of consulting with Dr. Thierfelder regarding the vision and growth of Belmont Abbey College. I have been awed by what he has achieved in such a short time as President of this little Catholic college in the Deep South. His fidelity to the teachings of the Catholic Church and his committment to a strong, Catholic education and formation process for young people is admirable.”"]']
User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to manage high-profile events and clients, and today the agent is reaching out to the user because they need assistance in planning an upcoming conference for a major healthcare organization.
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### Human: Agent: ['Dale Braddy', 'Results-oriented senior national account sales manager with over 30 years of experience developing new business, maintaining existing business ensuring complete customer satisfaction with million dollars plus Fortune 500 companies and manufacturers. Highly skilled in national & key account management, pricing strategies, market analysis, commodity risk contract management, contract negotiation, material resource planning, database management, cost analysis, global SAP, manufacturing process controls, logistical planning & management, solving complex issues, new project pipeline management from concept to new business commercialization, managing multi-state territories growth through prospecting, collaborative visits, technical presentations to research and key management contacts, providing a high level of customer service by understanding customer and market dynamics and requirements. Ability to stay positive and in control during difficult and/or trying circumstances. Independent, proactive, extremely detail-oriented, dependable, organized, and able to handle multiple tasks. Areas of expertise include bulk refined and packaged specialty oils (palm, soy, canola), shortenings, salad dressings, yeast extracts, yeast-based flavors, and dairy & vegan/plant based dairy flavors.', 'President, Southeastern Food Ingredients, Inc.', 'Southeastern Food Ingredients Inc.', '[{"company":"Southeastern Food Ingredients Inc.","company_id":"southeastern-food-ingredients-inc","industry":"Food and Beverage Manufacturing","location":"Atlanta, GA","positions":[{"description":"Results-oriented senior national account sales manager with over 30 years’ experience developing new business, maintaining existing business ensuring complete customer satisfaction with million dollars plus Fortune 500 companies and manufacturers. Highly skilled in national & key account management, pricing strategies, market analysis, commodity risk contract management, contract negotiation, logistical planning & management, solving complex issues, new project pipeline management from concept to new business commercialization, manage multi-state territories growth through prospecting, collaborative visits, technical presentations to research and key management contacts, providing a high level of customer service by understanding customer and market dynamics and requirements. Areas of expertise include bulk refined and packaged specialty and commodity ingredients; exceptional business communication skills, including negotiations and forming coalitions to drive change, strong knowledge of basic manufacturing processes, standards, and best practices; strong knowledge of Microsoft Office, SAP, and MRP.","duration":"Apr 2004 - Present 18 years 4 months","duration_short":"18 years 4 months","end_date":"Present","start_date":"Apr 2004","subtitle":"Southeastern Food Ingredients Inc.","title":"President"}],"url":"https://www.linkedin.com/company/southeastern-food-ingredients-inc"},{"company":"Suwannee Sales Inc","company_id":null,"location":"Atlanta, GA","positions":[{"description":"Industrial Food Ingredient Supplier Industrial Food Ingredient Supplier","duration":"Aug 2000 Mar 2004 3 years 8 months","duration_short":"3 years 8 months","end_date":"Mar 2004","start_date":"Aug 2000","subtitle":"Suwannee Sales Inc","title":"Partner, Ingredient Sales"}],"url":""},{"company":"Goodyear Tire & Rubber Company","company_id":"goodyear","location":"Jacksonville, FL / Atlanta, GA","positions":[{"description":"","duration":"Sep 1988 Aug 2000 12 years","duration_short":"12 years","end_date":"Aug 2000","start_date":"Sep 1988","subtitle":"Goodyear Tire & Rubber Company","title":"Master Store Manager"}],"url":"https://www.linkedin.com/company/goodyear"},{"company":"JC Penney","company_id":"jcpenney","location":"Statesboro, Georgia","positions":[{"description":"","duration":"Sep 1986 Sep 1988 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 1988","start_date":"Sep 1986","subtitle":"JC Penney","title":"Merchandising Manager"}],"url":"https://www.linkedin.com/company/jcpenney"},{"company":"Bulloch County EMS/Rescue","company_id":"bulloch-county-ems-rescue","location":"Statesboro, Georgia, United States","positions":[{"description":"","duration":"Dec 1980 Sep 1988 7 years 10 months","duration_short":"7 years 10 months","end_date":"Sep 1988","start_date":"Dec 1980","subtitle":"Bulloch County EMS/Rescue","title":"Emergency Medical Technician"}],"url":"https://www.linkedin.com/company/bulloch-county-ems-rescue"}]', '["Bob Burge “I have known Dale for over five years. He is a top ingredient broker in the Atlanta area. I would recommend Dale to anyone who is looking for someone with high integrity, great follow through and detail oriented.”","Susan Burns “Dale is a terrific person with whom to work. He is knowledgable, hard-working, and dedicated to ensuring that his customers\' needs are met. He anticipates their needs and facilitates both the product development process and the provision of the products he sells. Product developers need to know Dale, as he\'ll support their ingredient sourcing needs fully. This is a relationship I will continue throughout my career.”"]']
User: ['Sara-kelly Schneider', 'Outgoing, Motivated, Dynamic young professional seeking a prosperous career in marketing.', 'Administrative Assistant at GT Electric of Florida, INC.', 'GT Electric of Florida, INC.', '[{"company":"GT Electric of Florida, INC.","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"GT Electric of Florida, INC.","title":"Administrative Assistant"}],"url":""},{"company":"Turner Family","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"Turner Family","title":"Nanny"}],"url":""},{"company":"Garent and Gold","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Jul 2015 Sep 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2017","start_date":"Jul 2015","subtitle":"Garent and Gold","title":"Sales Associate"}],"url":""}]', '["Taylor McGill “Dear Sara-Kelly, I\'ve written this recommendation of you to share with other LinkedIn users. Details of Recommendation: \\"There are many wonderful words that come to mind to describe Ms. Schneider, however, one that comes to mind first is reliable. Ms. Schneider\'s work ethics are exceptional. She is hardworking, reliable, and works extremely well with others. She has a bubbly personality, and her coworkers find it very easy to speak with, and bring any issues they\'re having to her attention knowing that she will give the proper response, even it not favorable. I have known Ms. Schneider for the past three years. In the time I have come to know her, she became a valuable team member to the Garnet & Gold staff. She played an important role of inspiring others, all while going above and beyond her tasked responsibilities. Ms. Schneider makes a wonderful addition to any team she becomes a part of.\\" ”","Jennifer Turner “SK is awesome! She is capable and reliable. She is like part of our family. We are so happy to have her as part of our team. ”"]']### Assistant: The agent's job is to manage national accounts and develop new business opportunities, while the user is reaching out to the agent because they need assistance with sourcing specialty ingredients for a marketing campaign.
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### Human: Agent: ['Ross Fleischmann', 'Marketing, product management, and operations leader with international experience, Asia and Europe. Innovative, outward-in, breakthrough, collaborative thinking approach. Results oriented leadership that develops trust and earns commitment from the team.', 'Marketing Manager at ITW', 'ITW', '[{"company":"ITW","company_id":"illinoistoolworks","industry":"Machinery","location":"Carol Stream, IL","positions":[{"description":"","duration":"Mar 2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Mar 2019","subtitle":"ITW","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/illinoistoolworks"},{"company":"Uscend LLC","company_id":null,"location":"Naperville, IL","positions":[{"description":"","duration":"Oct 2016 Mar 2019 2 years 6 months","duration_short":"2 years 6 months","end_date":"Mar 2019","start_date":"Oct 2016","subtitle":"Uscend LLC","title":"Managing Director"}],"url":""},{"company":"ESAB previously Victor Technologies","company_id":"esab","location":"Denton Texas","positions":[{"description":"","duration":"Mar 2014 Oct 2016 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2016","start_date":"Mar 2014","subtitle":"ESAB previously Victor Technologies","title":"Marketing Director, Accessories"}],"url":"https://www.linkedin.com/company/esab"},{"company":"Victor Technologies International, Inc.","company_id":"victor-technologies-international-inc","location":null,"positions":[{"description":"","duration":"Mar 2011 Mar 2014 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 2014","start_date":"Mar 2011","subtitle":"Victor Technologies International, Inc.","title":"Senior Brand Manager"},{"description":"","duration":"May 2010 Mar 2011 11 months","duration_short":"11 months","end_date":"Mar 2011","start_date":"May 2010","subtitle":"Victor Technologies International, Inc.","title":"Brand Manager"}],"url":"https://www.linkedin.com/company/victor-technologies-international-inc"},{"company":"Perceptron","company_id":"perceptron","location":null,"positions":[{"description":"","duration":"Aug 2007 Apr 2010 2 years 9 months","duration_short":"2 years 9 months","end_date":"Apr 2010","start_date":"Aug 2007","subtitle":"Perceptron","title":"Operations Manager - Commercial Group"},{"description":"","duration":"Jul 2007 Aug 2007 2 months","duration_short":"2 months","end_date":"Aug 2007","start_date":"Jul 2007","subtitle":"Perceptron - Metrology in Focus","title":"Manager Strategic Planning"}],"url":"https://www.linkedin.com/company/perceptron"},{"company":"Black and Decker","company_id":"black-&-decker","location":null,"positions":[{"description":"","duration":"Nov 2004 Jul 2007 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jul 2007","start_date":"Nov 2004","subtitle":"Black and Decker","title":"Product Line Manager - Welded Fasteners"},{"description":"","duration":"Apr 2003 Nov 2004 1 year 8 months","duration_short":"1 year 8 months","end_date":"Nov 2004","start_date":"Apr 2003","subtitle":"Black & Decker","title":"Product Line Manager - Pop"}],"url":"https://www.linkedin.com/company/black-&-decker"},{"company":"DSM","company_id":"dsm","location":"Southeast MI","positions":[{"description":"","duration":"Jun 2000 Apr 2003 2 years 11 months","duration_short":"2 years 11 months","end_date":"Apr 2003","start_date":"Jun 2000","subtitle":"DSM","title":"Technical Sales Manager"}],"url":"https://www.linkedin.com/company/dsm"},{"company":"Ford Motor Company","company_id":"ford-motor-company","location":"","positions":[{"description":"","duration":"1995 2000 5 years","duration_short":"5 years","end_date":"2000","start_date":"1995","subtitle":"Ford Motor Company","title":"Engineering and Planning"}],"url":"https://www.linkedin.com/company/ford-motor-company"}]', '["John Klun, MBA “Working for Ross was great. We rejuvenated an 80 year old brand. We launched game changing innovation into a mature industry, creating new growth, and winning share. Ross is passionate, brings great energy and focus, and relishes the big challenges. When it is time for execution, he has worked to achieve alignment, commitment becomes natural, and we all share in the success. Our introduction of Velocity is recognized by industry peers and has created a new category that leapfrogs the previous state of the art. I am proud of our team’s accomplishments.”","Cindy Hanifen “I had the pleasure of working with Ross after he was highly recommended to me by a former colleague. Ross turned out to be a \\"dream candidate\\" for the retained search I was working on. He always lets you know where he stands and he sticks by his word. He is an excellent negotiator! I expect great things from Ross in his new role with my valued client.”"]']
User: ['Anne E. Janutol', 'Experienced manager and training professional with project management, organizational skills, sales process development, 24 hour call center management & sales technology development.', 'Capacity and Operations Analyst at Ford Motor Company', 'Ford Motor Company', '[{"company":"Ford Motor Company","company_id":"ford-motor-company","industry":"Motor Vehicle Manufacturing","location":null,"positions":[{"description":"","duration":"Aug 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"Aug 2017","subtitle":"Ford Motor Company","title":"Capacity and Operations Analyst"},{"description":"","duration":"Sep 2015 Aug 2017 2 years","duration_short":"2 years","end_date":"Aug 2017","start_date":"Sep 2015","subtitle":"Ford Motor Company","title":"Constraint Analyst"}],"url":"https://www.linkedin.com/company/ford-motor-company"},{"company":"Penske Logistics for Ford Motor Company","company_id":"penske-logistics","location":null,"positions":[{"description":"Responsible for 19 salaried direct reports. Provide tactical direction and leadership to Material Control Analyst, logistics planner & customer service team to ensure customer requirements discrepancies are resolved quickly and accurately to eliminate production loss or transportation service failures at Ford Assembly and Powertrain plants.","duration":"Oct 2014 Aug 2015 11 months","duration_short":"11 months","end_date":"Aug 2015","start_date":"Oct 2014","subtitle":"Penske Logistics for Ford Motor Company","title":"LLP Manager"},{"description":"Responsible for logistics anomalies with Ford Motor Company NAFTA and reporting on call analysis and cost savings (avg 500K yearly). Answer 60-80 inquiries daily. Ensure the various Ford NAFTA assembly plants have inventory to maintain production quotas.","duration":"Sep 2012 Oct 2014 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 2014","start_date":"Sep 2012","subtitle":"Penske Logistics","title":"Material Control Analyst"}],"url":"https://www.linkedin.com/company/penske-logistics"},{"company":"Entertainment Promotions","company_id":"entertainment-promotions","location":null,"positions":[{"description":"Entertainment Fundraising has been the leader in the fundraising industry since 1962. Entertainment has helped schools, non profit organizations, sports teams and community groups raise $2.5 billion with our high-profit products and proven fundraising solutions.Proven successful areas:Executing sales goalsManaging and Servicing sales accounts in several territories across the USPlanning and Organizing fundraising eventsCreating Sales strategies and tactics Increasing Customer SatisfactionDeveloping/Delivering effective sales solutions via phone, email and in person","duration":"Mar 2005 Oct 2012 7 years 8 months","duration_short":"7 years 8 months","end_date":"Oct 2012","start_date":"Mar 2005","subtitle":"Entertainment Promotions","title":"Account Manager"},{"description":"Manage projects for assigned fundraising sales regionProvide training and support for CRM system implementationCreate and execute corporate marketing strategies Ensure expense managementFacilitate event planning and travel for 27 sales territories nationwide","duration":"Mar 2007 Aug 2010 3 years 6 months","duration_short":"3 years 6 months","end_date":"Aug 2010","start_date":"Mar 2007","subtitle":"Entertainment Promotions","title":"Regional Operations Manager / Project Manager"},{"description":"Increasing Customer SatisfactionDeveloping/Delivering effective sales solutions via phone, email and in person Managing and Servicing AccountsExecuting Sales Goals","duration":"Mar 2005 Mar 2007 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2007","start_date":"Mar 2005","subtitle":"Entertainment Promotions","title":"Field Service Representative"}],"url":"https://www.linkedin.com/company/entertainment-promotions"},{"company":"Harvey\'s Luggage","company_id":null,"location":"Grosse Pointe / Birmingham, MI","positions":[{"description":"Harvey’s Luggage opened in 1975 as a small luggage and travel accessory store in Grosse Pointe, a second location opened in Birmingham in 2003. Managed 15 employeesImplemented inventory system Increased sales revenues of 25% in the first year, and averaged 15% revenue growth yearly thereafterPrimary Focus on Customer Retention and Customer Relations Harvey’s Luggage opened in 1975 as a small luggage and travel accessory store in Grosse Pointe, a second location opened in Birmingham in 2003. Managed 15 employeesImplemented inventory system Increased sales revenues of 25% in the first year, and averaged 15% revenue growth yearly thereafterPrimary Focus on Customer Retention and Customer Relations","duration":"May 2001 Jul 2004 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jul 2004","start_date":"May 2001","subtitle":"Harvey\'s Luggage","title":"Executive Store Manager"}],"url":""},{"company":"Ford Motor Company","company_id":"ford-motor-company","location":"Romeo, MI","positions":[{"description":"Ford Motor Company is an American multinational automaker based in Dearborn, MIInventory management of over 200 engine components. Created an Excel based management system for inventory and catalog purposes. Ford Motor Company is an American multinational automaker based in Dearborn, MIInventory management of over 200 engine components. Created an Excel based management system for inventory and catalog purposes.","duration":"May 1999 Aug 1999 4 months","duration_short":"4 months","end_date":"Aug 1999","start_date":"May 1999","subtitle":"Ford Motor Company","title":"Inventory Manager"}],"url":"https://www.linkedin.com/company/ford-motor-company"}]', '["Amy Stonesifer “I had the opportunity to work with Anne as a colleague and direct report. She Is a capable operations manager who supported her sales team to be successful. One of her strongest Skills is pulling road blocks out of the way of her team by refining a process or re training the individual on simpler steps. This was a key skill since we implemented many systems and processes during her role as an ops manager.”","Angela Aufdemberge “Anne worked as part of my team supporting the sales training function as well as sales technology development projects. It was always great working with Anne as she is a quick learner and is able to develop and implement a comprehensive plan of work. She is able to handle multiple assignments concurrently and deliver the necessary work meeting goals, requirements and deadlines.”"]']### Assistant: The agent's job is to develop and implement sales technology development projects, and today the user is reaching out to the agent because they need assistance in refining a process for their sales team.
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### Human: Agent: ['Jay Wegner', 'CCENT CCNA CCNA-Voice CCNA-Security CCNP CCNP - Voice (CCVP)', 'Tenaska Power Services Co', 'Tenaska Power Services Co', '[{"company":"Tenaska Power Services Co","company_id":"tenaska-power-services","industry":"Utilities","location":"Arlington, TX","positions":[{"description":"","duration":"Feb 2018 - Present 3 years 10 months","duration_short":"3 years 10 months","end_date":"Present","start_date":"Feb 2018","subtitle":"Tenaska Power Services Co","title":"System Administrator"}],"url":"https://www.linkedin.com/company/tenaska-power-services"},{"company":"Sally Beauty","company_id":"sally-beauty-company","location":"","positions":[{"description":"delivery of equipment, scheduling of installation techs, remote support troubleshooting the registration, encryption, and function of the payment terminal system and the POS system. Assisted in development in a comprehensive installation guide for the field service techs as well as FAQs for the use of the payment terminals and POS for the in store personnel. delivery of equipment, scheduling of installation techs, remote support troubleshooting the registration, encryption, and function of the payment terminal system and the POS system. Assisted in development in a comprehensive installation guide for the field service techs as well as FAQs for the use of the payment terminals and POS for the in store personnel.","duration":"Jan 2016 Jun 2016 6 months","duration_short":"6 months","end_date":"Jun 2016","start_date":"Jan 2016","subtitle":"Sally Beauty","title":"Level III support Analyst"}],"url":"https://www.linkedin.com/company/sally-beauty-company"},{"company":"CDW","company_id":"cdw","location":"Various","positions":[{"description":"Worked on projects that included end user domain migration, PC refresh, Help Desk tier 2/3 support, VoIP implementation, Video implementation, WAN conversion- data and VoIP, Cisco switch refresh, Call Manager upgrade. Worked on projects that included end user domain migration, PC refresh, Help Desk tier 2/3 support, VoIP implementation, Video implementation, WAN conversion- data and VoIP, Cisco switch refresh, Call Manager upgrade.","duration":"Oct 2011 Sep 2013 2 years","duration_short":"2 years","end_date":"Sep 2013","start_date":"Oct 2011","subtitle":"CDW","title":"Associate Consulting Engineer"}],"url":"https://www.linkedin.com/company/cdw"},{"company":"KBR","company_id":"kbr-inc","location":"","positions":[{"description":"","duration":"Oct 2005 Dec 2010 5 years 3 months","duration_short":"5 years 3 months","end_date":"Dec 2010","start_date":"Oct 2005","subtitle":"KBR","title":"IT Network Operations Supervisor"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Kellogg, Brown and Root","company_id":null,"location":"","positions":[{"description":"Switch configuration. Configure data and voice network VLANs securely on Cisco Catalyst 2950, 3650, 3660, 4503.- Responsible for LAN for large local regional HQ, and 14 remote subnets.-Satellite configuration. New deploy, ongoing troubleshooting and maintenance and teardown at site closure.-Wireless rollout and configuration and maintenance. Cisco Aironet 1200 and 1400, Motorola canopy.-Software installation and maintenance. Schedule upgrades and perform patch installs, Windows client and Windows server. Installs required gaining management approved change notifications with follow up. -Windows hardware rollout, installation, and maintenance. -IT asset management control. Ensure network access is restricted to company approved devices. -Active directory maintenance. Ensuring users security groups memberships were current, consistent, and edited according to business needs.-Print queue creation and permissions maintenance in a Windows server 2003 and 2008 environment.- Responsible for identifying technical training needs for support staff.- Supervised crew of 16 who supported >2000 end users- Responsible for reporting trouble ticket case load and adherence to corporate SLA.- Assisted in creating Desktop Operating Procedure for the region.- Responsible for VoIP rollout, LAN configuration, voice mailbox creation, accounting for assets, repair/replacement of VoIP hardware.","duration":"Oct 2005 Dec 2010 5 years 3 months","duration_short":"5 years 3 months","end_date":"Dec 2010","start_date":"Oct 2005","subtitle":"Kellogg, Brown and Root","title":"IT Analyst, Network Operations Supervisor"}],"url":""},{"company":"JPS Health Network","company_id":"jps-health-network","location":"","positions":[{"description":"Worked as a desktop technician and an application analyst Worked as a desktop technician and an application analyst","duration":"Jul 2000 Oct 2005 5 years 4 months","duration_short":"5 years 4 months","end_date":"Oct 2005","start_date":"Jul 2000","subtitle":"JPS Health Network","title":"IT Tech"}],"url":"https://www.linkedin.com/company/jps-health-network"},{"company":"INFOHEALTH Management Corp","company_id":null,"location":"","positions":[{"description":"Assist customers with problems in an NT 4.0, Windows 2000, Windows XP mixed environment. Analyze and resolve hardware issues. Repair, replace when necessary.Analyze and resolve application issues, multiple vendors. Analyze and resolve NT printing issues. Create print queues. Minimize end-user downtime by assigning and working trouble tickets on a priority basis, coordinating the efforts of different teams to maximize efficiency and meeting the SLA. Maintain mainframe printing.","duration":"Jul 2000 Oct 2005 5 years 4 months","duration_short":"5 years 4 months","end_date":"Oct 2005","start_date":"Jul 2000","subtitle":"INFOHEALTH Management Corp","title":"Sr. Desktop Technician"}],"url":""},{"company":"Sprint PCS","company_id":null,"location":"","positions":[{"description":"Assist new trouble specialists with application operation.Alert N.O.C.C. of identified ongoing or developing problems as they arise. Handled inbound customer technical questions to resolution or forward to the appropriate fix agent to maintain \\"one call resolution\\" goal. Maintaining tickets worked well above projected goal. Key performance indicators (tickets worked accountability, average handle time per call, wrap time, accountable hours) above team goal levels. Demonstrate ability to think \\"out of the box\\", balancing workload of inbound calls and trouble tickets, prioritizing tickets with escalated severity levels. Utilized as an information resource as \\"floor-walker\\" to assist junior techs with difficulties with application questions and escalated calls when needed. Queue control, assigning and accounting for trouble specialists productivity, dispatching work to Trouble Specialists prior to and during the coarse of their shift, observing specialists active accountability to ensure inbound queues are staffed, and adjusting when necessary. Objective is to keep inbound telephone queues at an acceptable service level while trouble tickets written by internal customers are assigned according to severity level and age. Assess call flow, determining which gates are at risk of falling below accepted service levels, maintaining and modifying inbound gates as deemed necessary as daily environment varied.","duration":"May 1998 Dec 2000 2 years 8 months","duration_short":"2 years 8 months","end_date":"Dec 2000","start_date":"May 1998","subtitle":"Sprint PCS","title":"Sr. Trouble specialist"}],"url":""}]', '["Lori Saunders “Jay is a first-rate QA expert on troubleshooting network issues. While working with me at KBR IT, he often played a critical role on supervising the Desktop office and later as an IT Supervisor. Not only did he pinpoint issues, but also provided solutions to many problems. Jay is one of the smartest people that I have ever worked with. He would always take the time and patience to explain things and assist with any problems I had in the Annex area. I would recommend Jay on any endeavor he chooses without any reservation.”","LinkedIn User “It was great privilege and fun working under Jay’s supervision. He is at all times ready for solving problems on all levels that demanding advanced IT skill. Great work!”"]']
User: ['John D.', 'Experienced IT Infrastructure and Operations leader. My strengths include a broad base of technical knowledge, project and personnel management, process improvement and working with diverse groups, near and far. I enjoy what I do and strive to find the next opportunity for improvement.', 'VP, IT Infrastructure at Workers Credit Union', 'Workers Credit Union', '[{"company":"Workers Credit Union","company_id":"workerscu","industry":"Banking","location":"Littleton, Massachusetts, United States","positions":[{"description":"","duration":"May 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2021","subtitle":"Workers Credit Union","title":"VP, IT Infrastructure"}],"url":"https://www.linkedin.com/company/workerscu"}]', '["“John has a remarkable ability to stay focused and poised - no matter the problem at hand. He\'s equally adept at managing personalities and systems and built a very talented team at Montpelier. His team maintained high levels of systems availability (and customer satisfaction) while executing several major upgrades.”","“I can\'t say enough good things about John Demerjian. We worked well together side by side for several years on some pretty big projects. Major technology renovations with complete rip and replace system upgrades - transformation of several data centers, design of a new data center, office moves, change of IT system architectures to Virtual, DR site build out, Multiple vendor SAN Implementations etc.. John could always be counted on and was always prepared from the beginning of a project until the end. I would hire John in a second to build out for anyone the system monitoring and notification setup he did at S&W - it was first class!”"]']### Assistant: The agent's job is to provide IT infrastructure support and troubleshooting, while the user is reaching out to the agent because they need assistance with a major system upgrade and transformation project.
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### Human: Agent: ['Nathan Pachel', 'I am a hard worker that is dedicated to finishing the job at hand. I am always trying to learn new skills and increase my understanding in different subjects. Proficient in SolidWorks, Excel, and FEA. I am planning on pursing a MS in Mechanical Engineering along with obtaining a PE.', 'Chassis Engineer Co-op at Tiffin Motorhomes', 'Tiffin Motorhomes', '[{"company":"Tiffin Motorhomes","company_id":"tiffin-motorhomes","industry":"Automotive","location":"Red Bay, Alabama, United States","positions":[{"description":"","duration":"Aug 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Tiffin Motorhomes","title":"Chassis Engineer Co-op"}],"url":"https://www.linkedin.com/company/tiffin-motorhomes"},{"company":"Send Relief","company_id":"sendrelief","location":"Atlanta, Georgia, United States","positions":[{"description":"Worked with local church ministries while serving at a reading program for refugees. Worked with local church ministries while serving at a reading program for refugees.","duration":"May 2021 Jul 2021 3 months","duration_short":"3 months","end_date":"Jul 2021","start_date":"May 2021","subtitle":"Send Relief","title":"Summer Intern"}],"url":"https://www.linkedin.com/company/sendrelief"},{"company":"Center for Advanced Vehicular Systems","company_id":"center-for-advanced-vehicular-systems","location":"Starkville, Mississippi, United States","positions":[{"description":"Aided in the simulation of vehicle dynamics for lightweight military vehicles. Aided in the simulation of vehicle dynamics for lightweight military vehicles.","duration":"Jan 2021 May 2021 5 months","duration_short":"5 months","end_date":"May 2021","start_date":"Jan 2021","subtitle":"Center for Advanced Vehicular Systems","title":"Undergraduate Research Assistant"}],"url":"https://www.linkedin.com/company/center-for-advanced-vehicular-systems"},{"company":"MSU Advanced Composites Institute","company_id":"msu-advanced-composites-institute","location":"Starkville, Mississippi, United States","positions":[{"description":"Researching patents to better understand the technological readiness of resin infused stitched carbon composites. Researching patents to better understand the technological readiness of resin infused stitched carbon composites.","duration":"Jan 2021 May 2021 5 months","duration_short":"5 months","end_date":"May 2021","start_date":"Jan 2021","subtitle":"MSU Advanced Composites Institute","title":"Undergraduate Research Assistant"}],"url":"https://www.linkedin.com/company/msu-advanced-composites-institute"},{"company":"Mississippi State University","company_id":"mississippi-state-university","location":"Starkville, Mississippi, United States","positions":[{"description":"TA for Fundamentals of FEA TA for Fundamentals of FEA","duration":"Jan 2021 Apr 2021 4 months","duration_short":"4 months","end_date":"Apr 2021","start_date":"Jan 2021","subtitle":"Mississippi State University","title":"Teaching Assistant"}],"url":"https://www.linkedin.com/company/mississippi-state-university"},{"company":"Tiffin Motorhomes","company_id":"tiffin-motorhomes","location":"Red Bay, Alabama, United States","positions":[{"description":"Designed devices to aid in production and worked on reducing waste. Designed devices to aid in production and worked on reducing waste.","duration":"May 2020 Aug 2020 4 months","duration_short":"4 months","end_date":"Aug 2020","start_date":"May 2020","subtitle":"Tiffin Motorhomes","title":"Continuous Improvement Engineer Co-op"}],"url":"https://www.linkedin.com/company/tiffin-motorhomes"},{"company":"Tiffin Motorhomes","company_id":"tiffin-motorhomes","location":"Red Bay, Alabama","positions":[{"description":"Worked on various projects to improve processes and buildings at various Tiffin facilities. Worked on various projects to improve processes and buildings at various Tiffin facilities.","duration":"Aug 2019 Dec 2019 5 months","duration_short":"5 months","end_date":"Dec 2019","start_date":"Aug 2019","subtitle":"Tiffin Motorhomes","title":"Continuous Improvement Engineer Co-op"}],"url":"https://www.linkedin.com/company/tiffin-motorhomes"}]', '["LinkedIn User “Nathan worked for me at Tiffin Motorhomes as an engineering co-op. He was punctual, friendly, focused, and willing to work on anything. Over the 3 terms Nathan grew as a budding engineer and took on progressively harder projects. Nathan would make a great employee for any company looking for a young engineer and solid employee. I\'m sure he\'ll grow into a very good engineer over his career. Jeff LaRue ”","Dorian Copeland, EIT “Astonishingly efficient is the phrase that comes to mind when I think of Nathan. Nathan and I worked closely on several teams throughout our undergraduate studies. During this time, I was impressed with his ability to tackle complex problems and to simplify them so other members of the team got a better understanding. Oh, and Nathan’s light-hearted nature ensured that our team meetings had moments that made everyone leave with a smile. Talk about a true team player! Nathan would be a true asset for a position requiring problem-solving and innovation and comes with my heartfelt recommendation. ”"]']
User: ['Robert Brohl, QSSP', 'Experienced Manager with a demonstrated history of working sales and distribution management. Skilled in negotiation, sales, team building and management.', 'Regional Sales Manager, Dräger, Chicago', 'Draeger', '[{"company":"Draeger","company_id":null,"location":"Chicago","positions":[{"description":"","duration":"Jan 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Draeger","title":"Regional Sales Manager"}],"url":""},{"company":"Continental Western Corporation","company_id":"continental-western-corporation","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 Jan 2022 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2022","start_date":"Oct 2020","subtitle":"Continental Western Corporation","title":"Branch Manager"}],"url":"https://www.linkedin.com/company/continental-western-corporation"},{"company":"Wearwell, LLC","company_id":"wearwell","location":"Greater Chicago Area","positions":[{"description":"","duration":"Oct 2018 Jul 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jul 2020","start_date":"Oct 2018","subtitle":"Wearwell, LLC","title":"Great Lakes Regional Manager"}],"url":"https://www.linkedin.com/company/wearwell"},{"company":"Radians","company_id":null,"location":"Chicago IL","positions":[{"description":"My responsibilities include… My responsibilities include…","duration":"Feb 2014 Sep 2018 4 years 8 months","duration_short":"4 years 8 months","end_date":"Sep 2018","start_date":"Feb 2014","subtitle":"Radians","title":"Central Region Manager"}],"url":""},{"company":"HexArmor","company_id":"hexarmor","location":"Chicago IL","positions":[{"description":"My responsibilities include… My responsibilities include…","duration":"Feb 2012 Feb 2014 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2014","start_date":"Feb 2012","subtitle":"HexArmor","title":"Regional Sales Manager"}],"url":"https://www.linkedin.com/company/hexarmor"},{"company":"G4S","company_id":"g4s","location":"Chicago","positions":[{"description":"G4S is the world’s leading security solutions organization, helping to ensure the safety and welfare of millions of people worldwide, A global organization, we secure airports and embassies, protect cash and valuables for banks and retailers, safeguard some of the most exciting events in the global sporting and entertainment calendar, and are a trusted partner to governments worldwide, keeping personnel and some of the world’s most important buildings safe and secure. G4S is the world’s leading security solutions organization, helping to ensure the safety and welfare of millions of people worldwide, A global organization, we secure airports and embassies, protect cash and valuables for banks and retailers, safeguard some of the most exciting events in the global sporting and entertainment calendar, and are a trusted partner to governments worldwide, keeping personnel and some of the world’s most important buildings safe and secure.","duration":"Aug 2010 Feb 2012 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2012","start_date":"Aug 2010","subtitle":"G4S","title":"Manager, Business Development"}],"url":"https://www.linkedin.com/company/g4s"},{"company":"Wells Lamont Industry Group","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"Wells Lamont Industry Group","title":"Regional Business Manager"}],"url":""},{"company":"FilMop USA","company_id":null,"location":"","positions":[{"description":"• Managed largest territory for the company growing sales from $200,000 to just over $1M.• Created and developed new territory by interviewing and hiring manufacturing representatives to promote the line in the Mid-West and training them on “mind share” programs, SPIN selling techniques, end-user sales calls and product development.• Focus on utilizing metering chemical systems for schools, hospitals and municipalities• Performed extensive new product review and training seminars to introduce the line of products to customers.","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"FilMop USA","title":"Regional Business Manager"}],"url":""},{"company":"Tacony Corporation: Powr-Flite/CFR Division","company_id":null,"location":"","positions":[{"description":"","duration":"1995 2004 9 years","duration_short":"9 years","end_date":"2004","start_date":"1995","subtitle":"Tacony Corporation: Powr-Flite/CFR Division","title":"Regional Business Manager"}],"url":""},{"company":"CBS Radio Detroit","company_id":null,"location":"Detroit MI","positions":[{"description":"Called on local businesses to develop advertising opportunities for FM radio station Called on local businesses to develop advertising opportunities for FM radio station","duration":"1994 1995 1 year","duration_short":"1 year","end_date":"1995","start_date":"1994","subtitle":"CBS Radio Detroit","title":"Executive Sales Associate"}],"url":""},{"company":"Industrial Cleaning Supply","company_id":null,"location":"","positions":[{"description":"","duration":"1991 1994 3 years","duration_short":"3 years","end_date":"1994","start_date":"1991","subtitle":"Industrial Cleaning Supply","title":"Sales Representative"}],"url":""}]', '["Brik F. Pardo “This is a recommendation for Robert . I have had the pleasure to work with Robert in my career and found him to be very professional. But most importantly he knew his product better than anyone and his use of knowledge set him a part from all of the the product representatives. When you coupled this with his terrific social skills and great personality he was a very fierce competitor. If you have to compete against Robert good luck as you better be prepared.”","John Henry “Robert was responsible for approximately $1.5M in distribution sales for our commercial floor care division. While under Robert\'s direction he took ownership, and grew his portfolio, as well as maintained incredible relationships with his customers. He was certainly one of the best presenters of our products, if not, the very best at his craft! Robert is a perfect fit for any sales organization in need of a great communicator and can close business. I will highly recommend Robert Brohl.”"]']### Assistant: The agent's job is to manage sales and distribution in the Chicago region, and today the user is reaching out to the agent because they need assistance in negotiating a sales agreement.
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### Human: Agent: ['Daniel J.P. Federico', 'I am a versatile and goal-oriented Sales Leader with distinguished 23-years of career leading high-performing sales/marketing operations, business strategy development, and territory cultivation. I have extensive expertise in client needs analysis with a consultative approach to customer service operations. I am a gifted sales strategist and tactician, and I am recognized for driving revenues through innovative and focused marketing campaigns. I am skilled in analyzing market trends and utilizing next-generation technology in marketing initiatives with expertise in business development. I am highly motivated to cultivate client relationships by anticipating their needs and making thoughtful business decisions. I have expertise in identifying opportunities, building strong customer relationships, and listening deeply to customer needs to provide real-world business solutions. I possess a history of enhancing both margin and revenue, focusing on top-level and bottom-level performance and excellence in formulating strategies and plans to facilitate business targets. I have excellent Customer Relationship Management experience, and I am an out-of-the-box thinker who can develop innovative ideas for solving everyday problems more efficiently. I am a capable team leader with active coaching, mentoring, and training skills and possess the multi-task capacity to work independently and in a team and the flexibility to meet shifting goals in tight deadlines. I have outstanding verbal and written communication skills with excellent interpersonal and organizational skills to communicate and operate in a fast-paced and challenging environment with multiple departments and the public with a vision to drive the department. Areas of Expertise: >Outstanding Communication Skills >Detail-Oriented >Multi-Tasking >Results-Oriented >Stakeholder Mapping & Management >Lead Origination >Negotiation, Closes & Expansions >Land-and-Expand Strategy >Consultative Sales Process Customer Needs >Forecasts & Commits >P&L >Enterprise Accounts >Training', "Region Sales Manager - West at Nancy's Probiotic Foods", "Nancy's Probiotic Foods", '[{"company":"Nancy\'s Probiotic Foods","company_id":"nancy-s-probiotic-foods","industry":"Food and Beverage Services","location":"Eugene, Oregon, United States","positions":[{"description":"","duration":"May 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"May 2021","subtitle":"Nancy\'s Probiotic Foods","title":"Region Sales Manager - West"}],"url":"https://www.linkedin.com/company/nancy-s-probiotic-foods"},{"company":"The Coca-Cola Company / MM BU","company_id":null,"location":"North West","positions":[{"description":"","duration":"Mar 2015 Sep 2020 5 years 7 months","duration_short":"5 years 7 months","end_date":"Sep 2020","start_date":"Mar 2015","subtitle":"The Coca-Cola Company / MM BU","title":"Region Sales Manager"}],"url":""},{"company":"The Coca-Cola Company/ Strategic Brands Odwalla","company_id":"the-coca-cola-company","location":null,"positions":[{"description":"","duration":"Dec 2012 Feb 2015 2 years 3 months","duration_short":"2 years 3 months","end_date":"Feb 2015","start_date":"Dec 2012","subtitle":"The Coca-Cola Company/ Strategic Brands Odwalla","title":"Account Executive"},{"description":"","duration":"Jan 2003 Dec 2012 10 years","duration_short":"10 years","end_date":"Dec 2012","start_date":"Jan 2003","subtitle":"Coca-Cola Refreshments: Emerging Brands-Odwalla","title":"District Sales Manager"}],"url":"https://www.linkedin.com/company/the-coca-cola-company"},{"company":"PepsiCo - Quaker Oats","company_id":"pepsico","location":"NW","positions":[{"description":"","duration":"Jan 2001 Dec 2002 2 years","duration_short":"2 years","end_date":"Dec 2002","start_date":"Jan 2001","subtitle":"PepsiCo - Quaker Oats","title":"District Sales Leader"}],"url":"https://www.linkedin.com/company/pepsico"},{"company":"The Coca-Cola Company","company_id":"the-coca-cola-company","location":"Portland, Oregon Area","positions":[{"description":"","duration":"Jun 1997 Dec 2000 3 years 7 months","duration_short":"3 years 7 months","end_date":"Dec 2000","start_date":"Jun 1997","subtitle":"The Coca-Cola Company","title":"Education Market Manager"}],"url":"https://www.linkedin.com/company/the-coca-cola-company"}]', '["Emily Bowman “Dan leads his team with an entrepreneurial spirit focused on driving results. We had the opportunity to work on a collaborative business project that combined both sales and distribution efforts. This project was highly successful and we rolled the same initiatives out to other parts of the country, using his framework as the example. Working with Dan, I was impressed by his integrity and communication skills. Dan is a super friendly person but he isn\'t afraid to make critical decisions that ultimately lead to enterprise growth. Dan strengths are numerous, but to name a few - he is a motivational leader, he is focused on business results, he analytically lands on business decisions, drives profit and execution, and develops lasting relationships within the CPG industry. ”","Patricia (Pat) Lea “I would highly recommend Dan for any sales management or key account position. I have requested to partner with Dan on several cross functional sales focused projects over the years because I value his insight and sales experience and I can depend on him to do his best. He is well respected within the organization for his management of the Portland sales team and the success he has had driving both area sales and developing an area account into a national player. As an individual, Dan cares about his teams and is a pleasure to work with.”"]']
User: ['Lisa Lockwood', 'Professional Profile Effective and Creative Team Player High Degree of Professionalism (particularly in internal and external communications) Dedicated to Exceptional Quality Work Willing to go the Extra Mile Specialties: Media & public relations, writing, basic brochure design, communications consulting, customer relations, editing, event management, lecturer, marketing, microsoft office, microsoft works, newsletters, newspaper, nonprofit, publicity, recruiting, reports, research, speechwriting, stories, strategic communication planning', 'Floral Manager at The Fresh Market', 'Whole Foods Market', '[{"company":"Whole Foods Market","company_id":"whole-foods-market","industry":"Retail Groceries","location":null,"positions":[{"description":"I am the floral specialist/floral buyer at Whole Foods Market..what\'s not to love!?!","duration":"May 2013 - Present 8 years 11 months","duration_short":"8 years 11 months","end_date":"Present","start_date":"May 2013","subtitle":"Whole Foods Market","title":"Floral Manager"},{"description":"Taking my love for cooking/good food into a career!","duration":"Jul 2012 May 2013 11 months","duration_short":"11 months","end_date":"May 2013","start_date":"Jul 2012","subtitle":"Whole Foods Market","title":"Team member, prepared foods"}],"url":"https://www.linkedin.com/company/whole-foods-market"},{"company":"Simpson College","company_id":"simpson-college","location":"","positions":[{"description":"","duration":"Sep 2012 Apr 2013 8 months","duration_short":"8 months","end_date":"Apr 2013","start_date":"Sep 2012","subtitle":"Simpson College","title":"Adjunct faculty, integrated marketing communications"}],"url":"https://www.linkedin.com/company/simpson-college"},{"company":"Friends of Herman Cain","company_id":"friends-of-herman-cain","location":"","positions":[{"description":"Communications director, media relations, spokesperson, social marketing, event planning and advance work, strategic communications, volunteer recruitment, coordination and recognition, secret service relations and event coordination. Communications director, media relations, spokesperson, social marketing, event planning and advance work, strategic communications, volunteer recruitment, coordination and recognition, secret service relations and event coordination.","duration":"Jun 2011 Dec 2011 7 months","duration_short":"7 months","end_date":"Dec 2011","start_date":"Jun 2011","subtitle":"Friends of Herman Cain","title":"Iowa communications/social marketing director"}],"url":"https://www.linkedin.com/company/friends-of-herman-cain"},{"company":"Drake University","company_id":"drake-university","location":"","positions":[{"description":"Taught courses in public relations writing, public relations research, publicity, basic reporting and writing. Taught courses in public relations writing, public relations research, publicity, basic reporting and writing.","duration":"Sep 2008 Sep 2009 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2009","start_date":"Sep 2008","subtitle":"Drake University","title":"visiting assistant professor of journalism"}],"url":"https://www.linkedin.com/company/drake-university"},{"company":"Prevent Child Abuse Iowa","company_id":null,"location":"","positions":[{"description":"Planned and organized annual statewide Child Abuse Prevention Month activities. Organized and implemented annual fundraising special event, raising more than $175,000 in 4 years. Wrote, edited, and released information to media contacts. Wrote web content and organization collateral materials. Conducted annual fund drive for board of directors. Arranged and managed other special events and trainings. Planned and organized annual statewide Child Abuse Prevention Month activities. Organized and implemented annual fundraising special event, raising more than $175,000 in 4 years. Wrote, edited, and released information to media contacts. Wrote web content and organization collateral materials. Conducted annual fund drive for board of directors. Arranged and managed other special events and trainings.","duration":"Jan 2004 Apr 2008 4 years 4 months","duration_short":"4 years 4 months","end_date":"Apr 2008","start_date":"Jan 2004","subtitle":"Prevent Child Abuse Iowa","title":"community involvement coordinator"}],"url":""},{"company":"Self Employed","company_id":null,"location":"","positions":[{"description":"Provided research, writing, editing, and consulting for a variety of local, national, and international independent clients. Works published in advertising, marketing, and public relations materials, annual reports, brochures, magazines, newsletters, and newspapersTaught college courses/designated as lecturer in communication studies at Simpson College. Provided research, writing, editing, and consulting for a variety of local, national, and international independent clients. Works published in advertising, marketing, and public relations materials, annual reports, brochures, magazines, newsletters, and newspapersTaught college courses/designated as lecturer in communication studies at Simpson College.","duration":"Jan 1993 Jan 2004 11 years 1 month","duration_short":"11 years 1 month","end_date":"Jan 2004","start_date":"Jan 1993","subtitle":"Self Employed","title":"freelance writer"}],"url":""},{"company":"Friends of Iowa CASA (Court Appointed Special Advocates)","company_id":null,"location":"","positions":[{"description":"- Increased public awareness of Iowa CASA program through P.R./marketing activities- Created and implemented communications plans- Increased number of CASA volunteers statewide - Improved training opportunities and recognition programs for volunteers - Established, organized, and implemented annual statewide training conference - Raised funds, wrote grants, recruited volunteers, and solicited in-kind donations - Served as liaison with State of Iowa Supreme Court and federal funders as well asadministration for statewide non-profit board of directors","duration":"Jan 1998 Jan 2001 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2001","start_date":"Jan 1998","subtitle":"Friends of Iowa CASA (Court Appointed Special Advocates)","title":"Executive Director of nonprofit agency"}],"url":""},{"company":"Governor\'s Office-State of Iowa","company_id":null,"location":"","positions":[{"description":"Researched and wrote all speeches and publications - Developed and implemented strategic communication plans, analyses, evaluations - Served as liaison to several departments of state government - Managed Governor\'s Office intern program Researched and wrote all speeches and publications - Developed and implemented strategic communication plans, analyses, evaluations - Served as liaison to several departments of state government - Managed Governor\'s Office intern program","duration":"Jan 1991 Jan 1994 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 1994","start_date":"Jan 1991","subtitle":"Governor\'s Office-State of Iowa","title":"Communication Director/Speech Writer"}],"url":""},{"company":"Simpson College","company_id":"simpson-college","location":"","positions":[{"description":"Wrote copy for all public relations office publications, including alumni magazine andother materials, student recruitment brochures and publications, ad copy, and more - Established, created, edited, and designed ongoing internal newsletter - Planned, implemented, evaluated external public relations programs for news media Record Herald and Indianola Tribune/a Gannett publication Wrote copy for all public relations office publications, including alumni magazine andother materials, student recruitment brochures and publications, ad copy, and more - Established, created, edited, and designed ongoing internal newsletter - Planned, implemented, evaluated external public relations programs for news media Record Herald and Indianola Tribune/a Gannett publication","duration":"Jan 1988 Jan 1991 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 1991","start_date":"Jan 1988","subtitle":"Simpson College","title":"News Services Director"}],"url":"https://www.linkedin.com/company/simpson-college"},{"company":"general assignment","company_id":null,"location":"","positions":[{"description":"Wrote newspaper articles covering county government, education, feature stories - Edited Home Life section Wrote newspaper articles covering county government, education, feature stories - Edited Home Life section","duration":"Jan 1987 Jan 1988 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 1988","start_date":"Jan 1987","subtitle":"general assignment","title":"Newspaper Reporter"}],"url":""}]', '["Rich Sherrod “Lisa really helped me be successful with my presentations!”","Michael Adams “I worked with Lisa during my time at Simpson College and have tracked her career since then. We continue to communicate with one another, and I feel very comfortable offering an unqualified recommendation of her work. Beside the fact that Lisa is an extraordinary writer, she is a wide-ranging communication professional able to advocate strongly for her employer using a variety of media platforms, including interpersonal communication. She\'s organized, hard-working, likable and intelligent. The mix doesn\'t get any better.”"]']### Assistant: The agent's job is to lead high-performing sales and marketing operations, and today, the agent is reaching out to the user because they need assistance in organizing a strategic communication plan for a new product launch.
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### Human: Agent: ['Justine Sturtevant', 'Multilingual professional (German, English, Spanish and Polish) with rich international experience in Online And Offline Marketing; Ecommerce, Travel, Leisure, Lifestyle, Consumer Products. I advise companies (mostly small and medium sized) regarding their online presence: - Successful Social Media strategy (business plan) - Execution in domestic and multilingual markets - Multi-platform - Media Buying - Online and Offline Product Launch - ROI reporting and tracking - Content generation - Reputation management - Social media onboarding - Social media revamping Short term, long-term assignments. Specialties: Online Marketing, Social Media, Online and Offline Product Launch, Online Content Generation, Website Localization, International Accounts, Customer Liaison, CRM, CMS,', 'Digital Marketing Consultant; Strategy, Development & Implementation', 'Marble Systems Inc.', '[{"company":"Marble Systems Inc.","company_id":"marble-systems-inc.","industry":"Wholesale","location":"Fairfax VA","positions":[{"description":"","duration":"Jul 2014 - Present 7 years 11 months","duration_short":"7 years 11 months","end_date":"Present","start_date":"Jul 2014","subtitle":"Marble Systems Inc.","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/marble-systems-inc."},{"company":"Marketing Consulatant","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Nov 2010 - Present 11 years 7 months","duration_short":"11 years 7 months","end_date":"Present","start_date":"Nov 2010","subtitle":"Marketing Consulatant","title":"Online and Offline Marketing Consultant; Strategy, Development & Implementation"}],"url":""},{"company":"Bubok Publishing","company_id":null,"location":"Barcelona Area, Spain","positions":[{"description":"Bubok is a self- publishing platform that reaches users in 6 countries. My responsibilities are leading and managing international growth strategy and global relations thru;Localization management, insuring Bubok\'s websites are linguistically and culturally correctDevelopment of strategic communication for BubokManaging and launching monthly e-communications; newsletters, email blasts, social media, blogs for Bubok’s marketsLaunching seasonal campaigns to drive traffic and sales through web channelsMarket analysis to strengthen profile against competitorsCoordination of the Spanish, Swedish and UK distribution and publishing process, including liaising with multiple 3rd party printersProduct placement & distribution Social Media and Online Marketing strategy","duration":"Sep 2011 Sep 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2013","start_date":"Sep 2011","subtitle":"Bubok Publishing","title":"Head of Internationalization"}],"url":""},{"company":"FloraQueen","company_id":"floraqueen","location":"Barcelona Area, Spain","positions":[{"description":"Developed and managed Social Media Strategy for Facebook,Twitter and Company Blogs.Community management and engagement in 6 languages (.com, .de, .pl, .it, .fr, .es)Content generation and localizationBlog strategy development & implementationAudience Management Platform: publishing content, monitoring conversations, managing applications, and tracking performance.Facebook advertisement and budget managementSocial Media reporting and ROI monitoringOnline Reputation ManagementSMO","duration":"Nov 2010 Aug 2011 10 months","duration_short":"10 months","end_date":"Aug 2011","start_date":"Nov 2010","subtitle":"FloraQueen","title":"Social Media Manager"}],"url":"https://www.linkedin.com/company/floraqueen"},{"company":"Le Cool","company_id":"le-cool","location":"","positions":[{"description":"- Social Media and Online Marketing strategy and implementation- Identify influencers in the industry, establishing relationships, partner & collaboration nationally and internationally- Product placement & distribution- Online content generation and distribution- Market research and competitor analysis - Manage customer suggestions, identify and implement product or service improvement- Identify and route potential sales opportunities to the appropriate teams nationally and internationallySector: Travel, Leisure, Lifestyle","duration":"Jan 2009 Oct 2010 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 2010","start_date":"Jan 2009","subtitle":"Le Cool","title":"International Marketing Manager"}],"url":"https://www.linkedin.com/company/le-cool"},{"company":"Lulu.com","company_id":"luludotcom","location":"","positions":[{"description":"- Ensuring the Site is linguistically and culturally correct on a daily basis- Localization management: Identifying and managing all changes to the Site, coordinating translations and localization with thirdparties within the CMS- Development of strategic communication for the German speaking market (Germany, Austria, Switzerland): responsible for creating, providing and authoring content for newsletter and blog.- Competitor and market analysis to strengthen profile against competitors.- Launching seasonal campaigns to drive traffic and sales through web.- Monitoring site traffic with Omniture and implementing necessary responses to stay ahead of visitor tendencies.- Developed and maintained SEO strategy.- Coordination of the German distribution and publishing process, including liaising with multiple 3rd party printers.Sector: Online Publishing","duration":"Jan 2006 Dec 2008 3 years","duration_short":"3 years","end_date":"Dec 2008","start_date":"Jan 2006","subtitle":"Lulu.com","title":"German Online Communication Manager"}],"url":"https://www.linkedin.com/company/luludotcom"},{"company":"A. Sutter GmbH","company_id":null,"location":"","positions":[{"description":"- Campaign development - Assisting in design of Web pages, Corporate Identities and Advertising campaigns - Directly responsible for student development and team building - Campaign development - Assisting in design of Web pages, Corporate Identities and Advertising campaigns - Directly responsible for student development and team building","duration":"Aug 2000 Jun 2003 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jun 2003","start_date":"Aug 2000","subtitle":"A. Sutter GmbH","title":"Digital Media Designer"}],"url":""}]', '["Peter Fisler “Justine is exceptional! She offers the highest standards in professionalism, work ethic, attention to detail, very knowledgeable in trade, provides leading edge work in social media development, and has great follow through. Creative, energetic, thinks outside of the box, works well as a team member and delivers exceptional results. Highly recommend Justine...she stands above the rest in quality and is a complete delight to work with, too.”","Sergio Mejías Sánchez “During the years I worked with Justine, she proved to be of great worth, not only for the quality of her work, but also for her enthusiasm, commitment and attitude at all times.”"]']
User: ['Alice Ahne', 'Art director with experience in executing brand initiatives across print and digital mediums.', 'Principal/Creative Lead', 'Alice Ahne', '[{"company":"Alice Ahne","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2014 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Sep 2014","subtitle":"Alice Ahne","title":"Principal/Creative Lead"}],"url":""}]', '["Wayne Sissors “Alice is an amazing designer. She has the creative \\"touch\\" to lift the ordinary into something truly unique. She is a keen creative thinker who can deliver countless options for the creative problem and never fails to come up with anything less than outstanding. Alice is also a very smart marketer who understands consumers and how to reach them with emotive, eye-catching designs. On top of everything, she is a pleasure to work with and is a true team player. Highly recommended!”","Nancy Wells “I think the highest compliment a writer can give a designer is that the stuff she designed is in my portfolio! She makes my words look terrific and together the creative we\'ve produced have had great response rates and lift. Acquisition packages like Miles and Open Road credit card packages, sweepstakes campaigns, portfolio direct mail, international acceptance--we\'ve collaborated for over 5 years. Over the years we\'ve struggled over things like \\"too much copy in too little space\\", and \\"the business partner wants an image they found on a Google search\\" and she\'s taken these challenges and turned them into some beautiful, clean, sophisticated solutions.”"]']### Assistant: The agent's job is to provide online and offline marketing consultation, and today the agent is reaching out to the user to discuss executing brand initiatives across print and digital mediums.
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### Human: Agent: ['Le Anne Eickhof', 'A Masters in Management with Project Management experience in Quality Management Systems and Information Technology that includes successful results in leading quality initiatives, partnering with stakeholders and implementing quality systems in addition to requirements management, database transitions, core team leadership, system implementations and process improvement. Specialties: Working knowledge of standards: ISO 13485, 21 CFR Part 820, 21 CFR Part 11, FDA Guidelines for SW validation', 'Principal Quality System Specialist at Medtronic', 'Medtronic', '[{"company":"Medtronic","company_id":"medtronic","industry":"Medical Equipment Manufacturing","location":null,"positions":[{"description":"Responsible for managing Medtronic’s IT Quality Management System. This included conducting Management Reviews, implementing a CAPA(Corrective Action Preventive Action) review board, ensuring training was provided, and managing the IT Quality System Processes","duration":"2008 - Present 14 years","duration_short":"14 years","end_date":"Present","start_date":"2008","subtitle":"Medtronic","title":"Principal Quality System Specialist"},{"description":"Responsible for the management of IT’s initial Quality System, leading the development and rollout of Medtronic\'s System Validation Process for software systems and performing lead auditor responsibilities for both external suppliers and internal IS department,.","duration":"Jan 2003 2008 5 years","duration_short":"5 years","end_date":"2008","start_date":"Jan 2003","subtitle":"Medtronic","title":"Principal IT Project Manager"}],"url":"https://www.linkedin.com/company/medtronic"},{"company":"Qwest (formerly U S West !nterprise) – Minneapolis, MN.","company_id":null,"location":null,"positions":[{"description":"Responsible for leading a strategic $1.5 million dollar project that consolidated separate customer-facing trouble ticketing systems to gain operational efficiencies.","duration":"2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"2000","subtitle":"Qwest (formerly U S West !nterprise) – Minneapolis, MN.","title":"Sr. Systems Project Manager"},{"description":"Managed group of twelve Sun UNIX system administrators responsible for 24x7 customer uptime. Responsible for customer service, operational management, and team metrics goals that tracked with corporate objectives.","duration":"1997 2001 4 years","duration_short":"4 years","end_date":"2001","start_date":"1997","subtitle":"Qwest (formerly U S West !nterprise) – Minneapolis, MN.","title":"Group Manager – Web Hosting and UNIX Shared Services"}],"url":""},{"company":"Storage Tek","company_id":null,"location":"","positions":[{"description":"Responsible for major releases, product collateral, press release input, product information for internal and external uses, pricing, tradeshow presentations and competitive analysis for an internetworking - security router resulting in a focused target market and increased product line revenue. Responsible for major releases, product collateral, press release input, product information for internal and external uses, pricing, tradeshow presentations and competitive analysis for an internetworking - security router resulting in a focused target market and increased product line revenue.","duration":"1996 1997 1 year","duration_short":"1 year","end_date":"1997","start_date":"1996","subtitle":"Storage Tek","title":"Sr. Product Manager"}],"url":""},{"company":"Gift Certificate Company","company_id":null,"location":"","positions":[{"description":"","duration":"1994 1996 2 years","duration_short":"2 years","end_date":"1996","start_date":"1994","subtitle":"Gift Certificate Company","title":"Account Manager"}],"url":""}]', '["Michael Branch “Le Anne is a very valuable asset to any organization and has done tremendous work in moving our organization toward full compliance of ISO13485. She takes her work serioulsy and takes appropriate actions to meet her deliverables. Le Anne puts together plans and works with other team members to ensure we meet our timelines. I enjoyed working with Le Anne for 18 months and would welcome her back to work for me anytime.”","Cil Warnecke “Le Anne is a great individual to work on your team. Her attention to detail and warm personality make her a perfect fit for the job.”"]']
User: ['Roxanne J. Sikorski, MS', 'Professional experiences in Business Healthcare, Referral & Business Development, Real Estate, Sales, and AdvertisingSpecialties: Marketing Expert', 'Business Consultant', 'Omni Wound Physicians', '[{"company":"Omni Wound Physicians","company_id":null,"location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Omni Wound Physicians","title":"Business Development Manager"}],"url":""},{"company":"ACCESS AMBULANCE","company_id":"access-ambulance","location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"ACCESS AMBULANCE","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/access-ambulance"},{"company":"HARBRO Emergency Services and Restoration","company_id":"har-bro-emergency-services-and-restoration","location":"San Diego, California","positions":[{"description":"Healthcare & Commercial property Healthcare & Commercial property","duration":"Jul 2019 Dec 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2020","start_date":"Jul 2019","subtitle":"HARBRO Emergency Services and Restoration","title":"Account Manager"}],"url":"https://www.linkedin.com/company/har-bro-emergency-services-and-restoration"},{"company":"ActivCare Living","company_id":"activcare-living","location":"San Diego and Long Beach, CA","positions":[{"description":"","duration":"Jan 2010 Feb 2019 9 years 2 months","duration_short":"9 years 2 months","end_date":"Feb 2019","start_date":"Jan 2010","subtitle":"ActivCare Living","title":"Regional Community Relations Director"}],"url":"https://www.linkedin.com/company/activcare-living"},{"company":"Google/Yellowbook","company_id":null,"location":"San Diego","positions":[{"description":"","duration":"Jan 2005 Jan 2009 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2009","start_date":"Jan 2005","subtitle":"Google/Yellowbook","title":"Account Representative"}],"url":""},{"company":"DeVry University","company_id":"devry-university","location":"San Diego, California","positions":[{"description":"","duration":"Oct 2004 Mar 2005 6 months","duration_short":"6 months","end_date":"Mar 2005","start_date":"Oct 2004","subtitle":"DeVry University","title":"Field Enrollment"}],"url":"https://www.linkedin.com/company/devry-university"}]', '["Kris Payne “I am very impressed with Roxanne and her work ethic, and \\"go-getter\\" attitude in our industry. She understands the importance of networking by finding every opportunity to make new professional connections. She succeeds all expectations and strives to hit high above her goals each day. She is one of the hardest working people I have ever known, and I truly admire and appreciate this about Roxanne. Roxanne is an outstanding professional and inspiration to me. She is a true asset to any organization. I hope to have Roxanne as a continued part of my professional network for many years to come.”","Monica Aguilar “I have worked with Roxanne at Yellow Book. She is a take-charge person who is able to present elaborate marketing ideas and communicate the benefits. Roxanne has many skills that make her successful. She is ambitious, personable and has excellent communication skills. Roxanne is a true professional that provides excellent service to her clients. She is a team player and would make a great asset to any organization!”"]']### Assistant: The agent's job is to conduct business development and referral for a healthcare company, and today, the agent is reaching out to the user because they need assistance in marketing and expanding their network connections.
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### Human: Agent: ['Ashish Heda', 'Automation is what I believe in', 'Senior Site Reliability Engineer at Cruise', 'Cruise', '[{"company":"Cruise","company_id":"getcruise","industry":"Motor Vehicle Manufacturing","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Cruise","title":"Senior Site Reliability Engineer"},{"description":"","duration":"Mar 2019 Jul 2021 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jul 2021","start_date":"Mar 2019","subtitle":"Cruise","title":"Site Reliability Engineer"},{"description":"Identified ways to improve efficiency and scale services leveraging tools and automationBuilt helpdesk focused tools to improve efficiency around the most common requests/incidents Developed automation workflows and integrations to make our applications work better. Leveraged Jamf Pro and other tools to manage, administrate and scale our endpoint fleet and related infrastructure. Customized, created and packaged software, scripts, and applications for deployment. Drove endpoint security models and best practices across the environment. Maintained corporate identity through access, authentication, and authorization with Okta, Active Directory, and other tools. Supported compliance standards (data backup and recovery/DLP) on all endpoints. Worked with Infrastructure, Security and other teams to drive better security practices across our applications and implement solutions to increase productivity for IT and end users. Proactively monitored business systems and worked to ensure uptime. Documented and maintained client operating procedures, best practices and customer service KPIs. Participated in on-boarding, training and mentoring team members. Worked as an escalation point for the IT Support team. Provided configuration management, deployment, automation, applications, and security. Used integrations, webhooks, and API connections to securely tie systems together.","duration":"Nov 2017 Mar 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2019","start_date":"Nov 2017","subtitle":"Cruise","title":"IT Engineer"}],"url":"https://www.linkedin.com/company/getcruise"},{"company":"Imprivata","company_id":"imprivata","location":"Lexington, Boston","positions":[{"description":"Creating, Maintaining, testing and deploying network infrastructure for Imprivata IT healthcare equipment Installing and administering Active Directory servers, Windows XP, and Windows 7 desktops. Worked on Vmware ESX, Converter, View and Workstation to setup virtual demo Environment. Configuring virtual and physical networking equipment.Setup and Configured cisco wireless infrastructure depending on the setup requirements. Worked on One Sign (Imprivata Directory for the user) to reduce the synchronize time with Server’s Active Directory.Attend the marketing meeting to learn about demo strategies for the client","duration":"Jul 2016 Dec 2016 6 months","duration_short":"6 months","end_date":"Dec 2016","start_date":"Jul 2016","subtitle":"Imprivata","title":"Technical Intern"}],"url":"https://www.linkedin.com/company/imprivata"},{"company":"Tata Communication Limited","company_id":"tata-communication","location":"Pune Area, India","positions":[{"description":"• 1.5 Years’ experience in LAN/WAN, Layer 2, Layer 3, routing, switching, firewall technologies, systems design and troubleshooting.• Experience in configuration of Cisco Routers and Switches.• Understanding of TCP and IP addressing, subnetting and ACLs.• Good knowledge of deploying & troubleshooting TCP/IP, • Knowledge of configuring layer2 technologies like STP, RSTP, Etherchannel and VLANs.• Hands on experience in troubleshooting and deployment of various Routing Protocols such as EIGRP, RIP, OSPF & BGP.• Knowledge/Experience in implementing, maintaining and troubleshooting LAN/WAN, Network security including NAT configuration, VLAN.• Resolution of service affecting problems on the reactive basis for data as well as leased circuits.","duration":"Feb 2014 Jul 2015 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2015","start_date":"Feb 2014","subtitle":"Tata Communication Limited","title":"Technical Support Executive"}],"url":"https://www.linkedin.com/company/tata-communication"}]', '["Pawan Kumar “I worked with Ashish for 2 years. In those two years, I\'ve seen him not only excel at the core elements of his job but also learn other tasks that extend well beyond the scope of his role. He is a brilliant network engineer and have a good knowledge of routing and switching, protocols, LAN/WAN , TCP/IP, Layer 2, Layer 3, system design and troubleshooting. He is extremely enthusiastic about his work which is infectious, makes it fun to learn and easy to remember. He always has a creative, positive outlook and he’s good at organizing and bringing people together. As a network engineer and a team worker, Ashish earns my high recommendation.”","Harshad Shahare “It’s rare that you come across standout talent like Ashish. I had the pleasure of working with Ashish for two years at the Tata Communications Ltd, collaborating on same project team. I was particularly impressed by Ashish’s ability to handle even the toughest issue—effortlessly and with passion. That skill often takes years to develop among customer service professionals, but it seemed to come perfectly naturally to him. And We still miss him on office Football league! As a professional and highly passionate towards work, Ashish earns my highest recommendation. I wish him success in his future endeavours.”"]']
User: ['Jonathan Ursache', 'Passionate, determined graduate continuously growing and expanding in technological knowledge.', 'IT System Administrator at Martin Bros.', 'Martin Bros.', '[{"company":"Martin Bros.","company_id":"martin-brothers-marcowall-inc","industry":"Construction","location":"Gardena, California, United States","positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Martin Bros.","title":"System Administrator"}],"url":"https://www.linkedin.com/company/martin-brothers-marcowall-inc"},{"company":"Raytheon Technologies","company_id":"raytheontechnologies","location":"Fullerton, California","positions":[{"description":"- Senior Field Tech for DXC Technology- Supported Raytheon Technologies- Windows 10 migration and created machine accounts- Created scripts to complete tasks quicker- Imaged computers, configured systems and user profiles, installed software, setup/configured users- Completed troubleshooting and testing for a variety of issues (operating system, hardware, software, network, SCCM, etc.)- Tested new processes, utilities, and systems- Worked Level 2 And Level 3 Tickets- Performed break/fix duties- Serviced and modified hardware- Physically moved systems/hardware- Transferred sensitive data across systems- Wiped and retired old systems/hardware per DoD standards- Set-up and retired/wiped iPhones and iPads- Utilized the ServiceNow ticketing system- Ensured that work was done according to SLA","duration":"Nov 2019 Jun 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2021","start_date":"Nov 2019","subtitle":"Raytheon Technologies","title":"Sr. IT Desktop Support Technician"}],"url":"https://www.linkedin.com/company/raytheontechnologies"},{"company":"KMicro Tech, Inc.","company_id":"kmicro","location":"Orange County, California Area","positions":[{"description":"- Worked on the deployment of over 1,000 workstations (computers, printers, receipt printers, Verifone and Tellergy POS, monitors, check scanners, peripherals, etc.) for Wescom Credit Union- Assisted on Windows 10 Migration with refreshes- Configured systems, computers, printers, etc.- Installed computer, printers, various hardware, and software- Set-up and configured user profiles- Troubleshooting (computers, printers, network, etc.)- Pulled network cables for data center- Physically moved systems, printers, various hardware- Completed various IT tasks- Strived to keep users up and running at all times- Took part in training with Active Directory, Virtual Machines, Servers","duration":"Apr 2019 Oct 2019 7 months","duration_short":"7 months","end_date":"Oct 2019","start_date":"Apr 2019","subtitle":"KMicro Tech, Inc.","title":"IT Systems Analyst / Support Specialist"}],"url":"https://www.linkedin.com/company/kmicro"}]', '["“I shared a cubicle with Jonathan and I got to see firsthand that Jonathan is a very hard-working, intelligent and curious man. And all of that coupled with his passion for learning about technology makes him a fantastic person to have working with you!”","“Jonathan has been fascinated with technology all his life. He is tech savvy. He quickly learns new ways of completing tasks and finds solutions. One of the things I\'ve always admired about him is that he is always looking to help others with his skills. As many of you have noticed, he is a dedicated and hard working. He successfully completed high school early and is eager to learn more and expand his horizons. Jonathan would be a great addition to any team!”"]']### Assistant: The agent's job is to provide IT support and system administration at Martin Bros., and today the user is reaching out to the agent because they need assistance with troubleshooting and resolving a network issue.
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### Human: Agent: ['Kelli Law', 'SENIOR OPERATING EXECUTIVE Innovative thinker and industry visionary in unified communications as a service with broad-based experience in sales, operations, finance, product management and marketing, delivery, support, business development, and strategic alliances. High-integrity energetic leader with over 20 years of “in the trenches” experience building successful SaaS businesses. Diverse experience in all areas of the business, tenacious drive and entrepreneurial attitude with results in delivering product, increasing sales, and customer satisfaction. Areas of Excellence include: · Leading Change, Driving Innovation · Sales Leadership · Market Strategy · Customer Experience Management · Managing Budgets and P&L · Operational & Strategic Planning · Strategic Alliances · Product Management Unified Communications Kelli has been working with Unified Communication since 1996 and specifically delivering Unified Communications from the Cloud since 2000. With over a decade of leadership experience Kelli has in-depth knowledge of delivering services and supporting customers for different cloud service models. His historic responsibilities include Operations, R&D, Service Delivery, Billing and Support. The breadth of his experience includes various billing platform integrations and management, client service implementation and management, VoIP and UC regulation, as well as other specific crucial operational expertise.', 'Co-Founder, Chief Operations Officer at Dental Intel', 'Dental Intel', '[{"company":"Dental Intel","company_id":"dental-intel","location":"Provo, Utah Area","positions":[{"description":"Responsible for Dental Intel Operations-Manage full customer life cycle-Customer Success through managing on-boarding and on-going support-Maintain and operate SaaS BI infrastructureBusiness Intelligence (BI) for dental practices. Dental Intel is the leading expert in maximizing the profits of dental practices and enhancing the lives of the doctors and their staff. Dental Intel\'s innovative Business Intelligence (BI) software monitors the business and economic health of dental practices through data obtained from a practice\'s management and financial systems. The company\'s technology also helps to streamline office functions and decision processes, giving dentists and their staff the gift of time to focus on additional rewarding pursuits. The experts at Dental Intel deliver easy BI technology solutions that make an immediate impact in helping dental practices reach their full potential.With its customers experiencing impactful results, an almost immediate ROI, and a huge thirst for such a solution in the market, Dental Intel is poised for continued explosive growth.","duration":"Mar 2013 - Present 9 years 5 months","duration_short":"9 years 5 months","end_date":"Present","start_date":"Mar 2013","subtitle":"Dental Intel","title":"Chief Operations Officer"}],"url":"https://www.linkedin.com/company/dental-intel"},{"company":"ConnectSolutions Inc.","company_id":"coso-cloud","location":null,"positions":[{"description":"Develop new emerging relationships with key strategic partners, including relationship management, contract negotiation, GTM, revenue share plan, joint marketing and lead generation.","duration":"Sep 2014 Mar 2015 7 months","duration_short":"7 months","end_date":"Mar 2015","start_date":"Sep 2014","subtitle":"ConnectSolutions Inc.","title":"Director, Strategic Business Development"},{"description":"Strategic account development and strategyAfter successfully closing acquisition of NextUC assets; integrated all operations, billing, support, sales support, etc. into ConnectSolutions· Successfully integrated all aspects of business in 10 months, including on-boarding, support billing, product positioning, partnerships· Sales support for almost every opportunity, doubling MRR in one year· Leading Partner Program and developing strategic partnerships· Leading sales and sales support for mid-market and enterprise opportunities","duration":"Apr 2013 Mar 2015 2 years","duration_short":"2 years","end_date":"Mar 2015","start_date":"Apr 2013","subtitle":"ConnectSolutions Inc.","title":"Director, Lync Business Unit"}],"url":"https://www.linkedin.com/company/coso-cloud"},{"company":"NextUC","company_id":"nextuc","location":"Provo, Utah Area","positions":[{"description":"Responsible for every aspect of service delivery and innovation of the NextUC solution• Developed innovative automated on-boarding and billing processes• Negotiated all vendor contracts in setting up the business• Directed team in Agile development process to build, maintain and enhance solution• Organization widely recognized as the leader in in both innovation and user adoption in its space• Developed and managed service processes and systems to provide highly scalable solution","duration":"Jan 2012 Dec 2014 3 years","duration_short":"3 years","end_date":"Dec 2014","start_date":"Jan 2012","subtitle":"NextUC","title":"Founder - VP Product, Operations"}],"url":"https://www.linkedin.com/company/nextuc"},{"company":"CallTower","company_id":"calltower","location":"San Francisco Bay Area","positions":[{"description":"Founded and built an innovative organization that was first in its industry and was the consistent leader and “visionary” in Gartner’s magic quadrant for UCaaS• Envisioned the concept, raised funds and built team to deliver solution• Company went from $0 in revenue to $15m in annualized revenue• Managed team to develop key software components to enhance service• Developed and built a team to deploy nationwide network• Led automation of provisioning, billing and administration• Built and led a team of 40-50 people and managed all aspects of:o Research and Developmento Service Deliveryo Data Center and Network o Client Relationship and Support• Maintained key client relationships and was instrumental in closing largest accounts","duration":"Nov 2001 Dec 2011 10 years 2 months","duration_short":"10 years 2 months","end_date":"Dec 2011","start_date":"Nov 2001","subtitle":"CallTower","title":"Founder - EVP Operations, CTO"}],"url":"https://www.linkedin.com/company/calltower"},{"company":"Networld Communications","company_id":"networld-communications","location":"San Francisco Bay Area","positions":[{"description":"Instrumental in leading first implementations of Cisco voice over frame/IP. Built solution team that merged voice/data and telecom into a comprehensive solution. • Responsible for merging three disparate organizations into one fluid product• Instrumental in solution engineering and assisting in closing large opportunities• Managed team of Solution Architects to design merged voice and data solutions• Responsible for organizations product direction, line and training Instrumental in leading first implementations of Cisco voice over frame/IP. Built solution team that merged voice/data and telecom into a comprehensive solution. • Responsible for merging three disparate organizations into one fluid product• Instrumental in solution engineering and assisting in closing large opportunities• Managed team of Solution Architects to design merged voice and data solutions• Responsible for organizations product direction, line and training","duration":"Mar 1998 Nov 2001 3 years 9 months","duration_short":"3 years 9 months","end_date":"Nov 2001","start_date":"Mar 1998","subtitle":"Networld Communications","title":"VP Technology"}],"url":"https://www.linkedin.com/company/networld-communications"},{"company":"Callware Technologies","company_id":"callware-technologies","location":"Greater Salt Lake City Area","positions":[{"description":"Learned many facets of the organization including, sales, solution development and product development and management.• Sold reseller and training contracts to build business• Put on successful paid seminar series to build product and industry awareness• Managed a development process in product enhancement• Provided sales engineering for field sales and resellers Learned many facets of the organization including, sales, solution development and product development and management.• Sold reseller and training contracts to build business• Put on successful paid seminar series to build product and industry awareness• Managed a development process in product enhancement• Provided sales engineering for field sales and resellers","duration":"Mar 1996 Feb 1998 2 years","duration_short":"2 years","end_date":"Feb 1998","start_date":"Mar 1996","subtitle":"Callware Technologies","title":"Product Manager / Sales Engineer / Sales"}],"url":"https://www.linkedin.com/company/callware-technologies"}]', '["John Trimmer “I had the privilege of working with Kelli for over ten years at CallTower. Without reservation, I believe Kelli to be one of those rare individuals who possesses the capacity to anticipate the future of communications and to build products and solutions accordingly. I also believe Kelli to be an individual with thehighest ideals and integrity.”","James Barroso “I had the opportunity to work with Kelli for over a decade as part of two different organizations. Kelli is a great leader and truly a visionary in the area of cloud services. At Calltower, he displayed the ability to turn vision into reality by consistently identifying what our clients and the market as a whole wanted from a hosted communications provider and then successfully assembling the right group of people, partners, and technologies to build and deliver the product.”"]']
User: ['Johnathan Fullman', 'A senior level engineer with extensive, in-depth experience in the .NET Framework and Microsoft stack. I have a passion for AI projects, take pride in well-designed software architecture and have an insatiable curiosity for systems I don’t yet understand.', 'Principle Software Engineer at Advantage Dental from DentaQuest', 'Advantage Dental from DentaQuest', '[{"company":"Advantage Dental from DentaQuest","company_id":"advantagedentalplus","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"• Hired/led a team of 4-6 developers juggling various projects• Worked directly with executive leadership to set priorities and expectations• Iteratively improved Software Development Life Cycle• Architected a new Dental ERP managing all aspects of the insurance side of business• Architected a new BI / data analytics system","duration":"Apr 2014 - Present 8 years 1 month","duration_short":"8 years 1 month","end_date":"Present","start_date":"Apr 2014","subtitle":"Advantage Dental from DentaQuest","title":"Manager of Application Development"},{"description":"• Redesigned web portal for dental providers• Created a new EDI parser/processor system to transfer claims/remittance data in HIPAA 5010 format • Developed a comprehensive, web-service based architecture for transferring dental charts between systems• Redesigned automatic claims processing and adjudication service from VB6 to .NET","duration":"Apr 2009 Apr 2014 5 years 1 month","duration_short":"5 years 1 month","end_date":"Apr 2014","start_date":"Apr 2009","subtitle":"Advantage Dental from DentaQuest","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/advantagedentalplus"},{"company":"Jeld-Wen","company_id":"jeld-wen","location":"Klamath Falls, Oregon","positions":[{"description":"• Maintained existing order entry and bill-of-material systems for new door and window products• Designed a lab-to-label data inload system for window solar efficiency data• Worked directly with plant staff to resolve production issues • Maintained existing order entry and bill-of-material systems for new door and window products• Designed a lab-to-label data inload system for window solar efficiency data• Worked directly with plant staff to resolve production issues","duration":"Dec 2005 Mar 2009 3 years 4 months","duration_short":"3 years 4 months","end_date":"Mar 2009","start_date":"Dec 2005","subtitle":"Jeld-Wen","title":"Programmer / Database Specialist"}],"url":"https://www.linkedin.com/company/jeld-wen"},{"company":"Oaktree Digital","company_id":"oaktreedigital","location":"Portland, Oregon Area","positions":[{"description":"• Developed ASP.NET web sites for various clients• Oversaw servers during building move• Handled windows-based system administration (DNS server configuration/troubleshooting, and backup management.) • Developed ASP.NET web sites for various clients• Oversaw servers during building move• Handled windows-based system administration (DNS server configuration/troubleshooting, and backup management.)","duration":"Jun 2005 Sep 2005 4 months","duration_short":"4 months","end_date":"Sep 2005","start_date":"Jun 2005","subtitle":"Oaktree Digital","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/oaktreedigital"},{"company":"Big B Creations","company_id":"bigbmanagedservices","location":"","positions":[{"description":"• Developed a C#.NET code base for use in future projects• Added functionality to ASP.NET web pages • Developed a C#.NET code base for use in future projects• Added functionality to ASP.NET web pages","duration":"Nov 2004 Mar 2005 5 months","duration_short":"5 months","end_date":"Mar 2005","start_date":"Nov 2004","subtitle":"Big B Creations","title":"Web Software Engineer"}],"url":"https://www.linkedin.com/company/bigbmanagedservices"},{"company":"Oregon Institute of Technology","company_id":"oregon-institute-of-technology","location":"Klamath Falls, Oregon","positions":[{"description":"• Designed and maintained student program’s website• Programmed a slideshow application to run over OIT’s closed circuit TV channel • Designed and maintained student program’s website• Programmed a slideshow application to run over OIT’s closed circuit TV channel","duration":"Nov 2002 Jun 2004 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2004","start_date":"Nov 2002","subtitle":"Oregon Institute of Technology","title":"Channel Manager"}],"url":"https://www.linkedin.com/company/oregon-institute-of-technology"},{"company":"Intel Corporation","company_id":"intel-corporation","location":null,"positions":[{"description":"• Managed a reseller database for the Intel Premier Provider program• Built statistical summary reports with Excel• Updated intranet website","duration":"Jan 2002 Sep 2002 9 months","duration_short":"9 months","end_date":"Sep 2002","start_date":"Jan 2002","subtitle":"Intel Corporation","title":"Operations Analyst"},{"description":"• Installed operating systems, took system inventory, and created drive images• Set up a LAN and maintaining systems on the network for software testing","duration":"Oct 2001 Dec 2001 3 months","duration_short":"3 months","end_date":"Dec 2001","start_date":"Oct 2001","subtitle":"Intel Corporation","title":"Software Lab Technician"}],"url":"https://www.linkedin.com/company/intel-corporation"}]', '["LinkedIn User “John Fullman is one of the best programmers I\'ve ever met. He has a unique way of looking at the world around him which he leverages in his software designs. He maintains a tenacious focus on the problem at hand but can easily change gears when a new priority is thrown in the mix. He can take vague customer requests and refine them into a usable product or enhancement. John is an alpha-nerd without being in-your-face about it so he comfortably fits into the team as a natural leader or an individual contributor. John was always engaged in meetings, spoke up when he had something to say, and shared his knowledge freely with others. In all seriousness, if I had 10 John\'s, I could rule the inter-webs! ”","Timothy Brannigan “I had the distinct pleasure of working with John at Advantage Dental in my role as IT Director. John is a stellar technician and developer with an uncanny knack for finding extremely creative solutions to every challenge that was thrown his direction. John is also an outstanding manager and leader, and his team respects and appreciates all that he does for them.”"]']### Assistant: The agent's job is to manage full customer life cycle and customer success through managing on-boarding and ongoing support, while the user is reaching out to the agent because they need assistance in developing a new BI/data analytics system for their dental practices.
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### Human: Agent: ['Jeannette Aragon', 'Owner of Puzzled - Handcrafted Wooden Puzzles and Toys. Where I sell my creatively designed, durably made, reasonably priced, heirloom quality, handcrafted wooden puzzles and toys.Former preschool teacher for 16 years. I know what it takes to make a quality wooden toy that will stand the test of time. I have been making and selling puzzles on the art/crafts circuit for the past three years. This year is my first serious attempt at marketing my puzzles on line. Recently I opened my very own web site www.puzzled1.com . I specialize in making one-of-a-kind wooden puzzles custom made just for you.Specialties: expert wooden puzzle maker specializing in made to order designs', 'Owner, Puzzled - Handcrafted Wooden Puzzles & Toys', 'The Puzzled One - Handcrafted Wooden Puzzles and Toys', '[{"company":"The Puzzled One - Handcrafted Wooden Puzzles and Toys","company_id":"the-puzzled-one---handcrafted-wooden-puzzles-and-toys","industry":"Arts and Crafts","location":"","positions":[{"description":"At The Puzzled One you will find creatively designed, reasonably priced, heirloom quality, handcrafted wooden puzzles & toys including jigsaw puzzles, Waldorf Inspired Toys, name puzzles, 3D puzzles, educational puzzles, photo puzzles, wooden toys and more.","duration":"Aug 2007 - Present 14 years","duration_short":"14 years","end_date":"Present","start_date":"Aug 2007","subtitle":"The Puzzled One - Handcrafted Wooden Puzzles and Toys","title":"Owner"}],"url":"https://www.linkedin.com/company/the-puzzled-one---handcrafted-wooden-puzzles-and-toys"},{"company":"Childrens wonderland","company_id":null,"location":"","positions":[{"description":"","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"Childrens wonderland","title":"teacher"}],"url":""},{"company":"amgen","company_id":"amgen","location":"","positions":[{"description":"","duration":"2002 2003 1 year","duration_short":"1 year","end_date":"2003","start_date":"2002","subtitle":"amgen","title":"teacher"}],"url":"https://www.linkedin.com/company/amgen"}]', '["“Jeannette made recommendations for a better outcome on the puzzle that I ordered. She made sure that I was really going to get what I wanted. (I had made some bad choices and if she had done what I had said I wanted I would not have been happy with the finished product) I was pleased to work with someone who really cared about the customer.”","“Jeannette has made a number of puzzles for my kids over the past few years. Each puzzle set has been more and more creative. She offers personalized toys and puzzles. Pretty much anything you can think of, she can do. The kids are always excited to get her puzzles.”"]']
User: ['Gloria Kinne', "Circare offers unusual, exciting gifts you'll feel good about giving-- for just about everyone in you life. Come find your new Favorite Gift Shop! Specialties: We specialize in hand crafted work by American Artists. Lots of Made in Michigan, too. We offer an incredibly wide range of gift items. Glass, pottery, jewelry, garden accessories, toys and novelties, handbags and scarves and so much more. Great gifts for everyone on you list and every occasion. Let us help you with party favors and corporate gifts, too.", 'Owner at Circare', 'Circare', '[{"company":"Circare","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 1987 - Present 34 years 10 months","duration_short":"34 years 10 months","end_date":"Present","start_date":"Oct 1987","subtitle":"Circare","title":"Owner"}],"url":""},{"company":"Saks Fifth Avenue","company_id":"saksfifthave","location":"","positions":[{"description":"","duration":"Mar 1983 Apr 1987 4 years 2 months","duration_short":"4 years 2 months","end_date":"Apr 1987","start_date":"Mar 1983","subtitle":"Saks Fifth Avenue","title":"department manager"}],"url":"https://www.linkedin.com/company/saksfifthave"},{"company":"Bonwit Teller","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1980 Mar 1983 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 1983","start_date":"Sep 1980","subtitle":"Bonwit Teller","title":"department manager"}],"url":""}]', '["Jerome Addy “If you have not been to Circare, you are missing out on the best specialty gift shop on the east side. Gloria\'s personal service and knowledge are second to none. Go to Circare. You will not be disappointed.”","Carmen Amabile “Gloria provides a wonderful experience when shopping at Circare. Circare offers all businesses and shoppers unique high quality gifts. Put this shop on your must see list and be sure to stop in, you won\'t be disappointed.”"]']### Assistant: The agent's job is to market and sell handcrafted wooden puzzles and toys, and today the agent is reaching out to the user because they need to discuss a potential collaboration for featuring the user's American-made gift items in their online store.
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### Human: Agent: ['Carolyn Tumbleson, MSM, CFRE', 'High-Level Fundraiser, Creative Thought Leader, Relationship Builder, Community Connector. Philanthropy is the catalyst that transforms ideas into impact. Everything a university wants to accomplish tomorrow depends on its fundraising success today and connecting people to ideas that need to grow. Dedicated to providing superior leadership and development, I have produced remarkable financial turnarounds in nonprofit organizations, installed best practices that guaranteed long-term growth, and built transformational teams and processes to ensure the highest levels of donor engagement and retention. I build strong relationships and engaging diverse philanthropists at all income levels.• Organizational Turnarounds• Strategic Growth Initiatives• Donor Engagement, Retention & Recognition• Community Outreach• Board Leadership• Budget Management• Staff Leadership & Development• Fundraising & Major Gift Administration• Marketing Communications• Team Building & Motivation', 'Connecting MTSU alumni, the business community, and philanthropists to life-changing student experiences.', 'Middle Tennessee State University', '[{"company":"Middle Tennessee State University","company_id":"middle-tennessee-state-university","industry":"Higher Education","location":null,"positions":[{"description":"In my role as development director for the Jones College, I build connections with support from alumni, business and community leaders and assist the dean in raising major financial and resource support for priority initiatives of the college.","duration":"Jun 2015 - Present 6 years 2 months","duration_short":"6 years 2 months","end_date":"Present","start_date":"Jun 2015","subtitle":"Middle Tennessee State University","title":"Development Director -- Jones College of Business"},{"description":"All Jones College majors are required to take the Dale Carnegie Course as part of their degree program requirements. This course helps to develop the \\"soft skills\\" that employers desire in job candidates. The Jones College partnership with Dale Carnegie Training is unique in the US and exclusive in Tennessee.","duration":"Jan 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Middle Tennessee State University (MTSU)","title":"Adjunct Instructor, Dale Carnegie Communications and Human Relations Seminar"}],"url":"https://www.linkedin.com/company/middle-tennessee-state-university"},{"company":"United Way of Rutherford and Cannon Counties","company_id":"united-way-of-rutherford-and-cannon-counties","location":"Murfreesboro, TN","positions":[{"description":"As Vice President of Development and Engagement, I was responsible for developing and implementing multi-year resource development plans that provide the necessary financial resources to achieve the organization’s strategic goals. This included providing organizational leadership in the area of development, management of development staff, implementation of best practices, and directing all aspects of individual and institutional giving and stewardship. I led all Major and Planned Giving efforts as well as cultivation of Tocqueville investors (over $10,000 annual giving). I am a strong communicator and an effective relationship builder. My focus is results-oriented and to provide vision and leadership for sustaining and growing the organization’s comprehensive resource development program.","duration":"Dec 2009 Jun 2015 5 years 7 months","duration_short":"5 years 7 months","end_date":"Jun 2015","start_date":"Dec 2009","subtitle":"United Way of Rutherford and Cannon Counties","title":"Vice President of Development and Engagement"}],"url":"https://www.linkedin.com/company/united-way-of-rutherford-and-cannon-counties"},{"company":"Stein Mart","company_id":"stein-mart","location":"","positions":[{"description":"Planned and prepared for special events, meetings, and luncheons. Communicated between Boutique team, Store Management, and Corporate Boutique and Agenda Office. Identified opportunities for collaborative partnerships with Bellwood Bowdoin Preschool, the United Way Project PASS, and Dignity U Wear.","duration":"Nov 2007 Dec 2009 2 years 2 months","duration_short":"2 years 2 months","end_date":"Dec 2009","start_date":"Nov 2007","subtitle":"Stein Mart","title":"Boutique Leader"}],"url":"https://www.linkedin.com/company/stein-mart"},{"company":"Bristol-Myers Squibb","company_id":"bristol-myers-squibb","location":"","positions":[{"description":"Diabetes/Cardiovascular Specialist Maintained coverage of key hospitals, built relationships with hospital pharmacists and Diabetic Educators. Coordinated with team members on territory issues. Utilized company resources for innovative programs and activities to target potential high prescribing physicians.• Developed and implemented results-oriented plan for key physician targets and individual products• Penetrated existing accounts, increasing usage of existing products and introducing new ones• 1992 #1 District Sales in antibiotics 106% of annual quota• 1994 Individual Performance highest in Nashville area weighted prime 120% of annual quota• 1995 TennCare Task Force• 1996 Cardiovascular/Diabetes District Trainer","duration":"Jun 1990 Jan 1998 7 years 8 months","duration_short":"7 years 8 months","end_date":"Jan 1998","start_date":"Jun 1990","subtitle":"Bristol-Myers Squibb","title":"Senior Territory Business Manager - Diabetes/Cardiovascular"}],"url":"https://www.linkedin.com/company/bristol-myers-squibb"},{"company":"NCR Corporation","company_id":"ncr-corporation","location":"","positions":[{"description":"Performed all aspects of selling: prospecting, contacting, questioning, handling objections, preparing and presenting proposals, closing, collecting account receivables • Graduated NCR Training, Outstanding Student• 1988 New Business Promotion Leader • National New Contract Leader of the Quarter securing account order value of $767,200","duration":"Jun 1987 Sep 1989 2 years 4 months","duration_short":"2 years 4 months","end_date":"Sep 1989","start_date":"Jun 1987","subtitle":"NCR Corporation","title":"Account Manager"}],"url":"https://www.linkedin.com/company/ncr-corporation"}]', '["“Having known Carolyn for 12 years, I have watched her build an incredible professional network in the Middle Tennessee area. Her leadership in the philanthropy sector is only eclipsed by her genuine love of people and her community. ”","“Carolyn is a true professional, with a passion and dedication for her job. She can be counted on to do her best and be loyal to the organization. Has a good balance of work and home life. A pleasure to work with.”"]']
User: ['Erika Bishop', 'Selling fine kitchenware and skads of foodie finds in southern Oregon since 1992.', 'Shop Owner at The Pot Rack', 'The Pot Rack', '[{"company":"The Pot Rack","company_id":null,"location":"United States","positions":[{"description":"Fine kitchenware store in historic Jacksonville, OR Fine kitchenware store in historic Jacksonville, OR","duration":"Sep 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Sep 2020","subtitle":"The Pot Rack","title":"Shop Owner"}],"url":""},{"company":"Erika Bishop Marketing","company_id":null,"location":"","positions":[{"description":"Marketing consulting. Marketing consulting.","duration":"Jan 2008 Sep 2020 12 years 9 months","duration_short":"12 years 9 months","end_date":"Sep 2020","start_date":"Jan 2008","subtitle":"Erika Bishop Marketing","title":"Owner"}],"url":""},{"company":"Adept Networks, Club Northwest, Bob Drake Reproductions, Playcraft Systems, and Coast Truck Centers","company_id":null,"location":"Rogue Valley, Oregon","positions":[{"description":"Launched marketing departments in the Rogue Valley for Health/Wellness, manufacturing, B2B and retail companies. Launched marketing departments in the Rogue Valley for Health/Wellness, manufacturing, B2B and retail companies.","duration":"Jan 2014 Aug 2020 6 years 8 months","duration_short":"6 years 8 months","end_date":"Aug 2020","start_date":"Jan 2014","subtitle":"Adept Networks, Club Northwest, Bob Drake Reproductions, Playcraft Systems, and Coast Truck Centers","title":"Marketing Director"}],"url":""},{"company":"Pilot Rock Productions","company_id":null,"location":"Medford, Oregon Area","positions":[{"description":"GM for a HD production company GM for a HD production company","duration":"Apr 2007 Aug 2008 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2008","start_date":"Apr 2007","subtitle":"Pilot Rock Productions","title":"General Manager"}],"url":""},{"company":"Southern Oregon University","company_id":"southern-oregon-university","location":"Ashland, OR","positions":[{"description":"","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Southern Oregon University","title":"Adjunct Professor- Broadcast Journalism"}],"url":"https://www.linkedin.com/company/southern-oregon-university"},{"company":"Mail Tribune- Joy Magazine","company_id":null,"location":"Medford, Oregon Area","positions":[{"description":"Creator and Editor of magazine geared toward women. Joy was distributed for more than 12 years throughout southern Oregon and northern California. Creator and Editor of magazine geared toward women. Joy was distributed for more than 12 years throughout southern Oregon and northern California.","duration":"2003 2005 2 years","duration_short":"2 years","end_date":"2005","start_date":"2003","subtitle":"Mail Tribune- Joy Magazine","title":"Editor"}],"url":""},{"company":"Food Network","company_id":null,"location":"New York, NY","positions":[{"description":"Network pioneer. Developed and produced thousands of hours of food television. Network pioneer. Developed and produced thousands of hours of food television.","duration":"1995 Apr 2002 7 years","duration_short":"7 years","end_date":"Apr 2002","start_date":"1995","subtitle":"Food Network","title":"Executive Producer"}],"url":""},{"company":"Our Home- Lifetime Television","company_id":null,"location":"New York, NY","positions":[{"description":"Create and produce daily home show for Lifetime/ABC Television Create and produce daily home show for Lifetime/ABC Television","duration":"1993 Sep 1994 1 year","duration_short":"1 year","end_date":"Sep 1994","start_date":"1993","subtitle":"Our Home- Lifetime Television","title":"Executive Producer"}],"url":""},{"company":"CBS This Morning, Sally Jesse Raphael, Joan Rivers","company_id":null,"location":"New York, NY","positions":[{"description":"Talk show Producer- Live and studio Talk show Producer- Live and studio","duration":"1989 1993 4 years","duration_short":"4 years","end_date":"1993","start_date":"1989","subtitle":"CBS This Morning, Sally Jesse Raphael, Joan Rivers","title":"Producer"}],"url":""}]', '["Beth Carey “Erika was my Executive Producer for several years at the Food Network. She was one of my first bosses in television and taught me so much about guest booking as well as field and studio production. As a talk show veteran, she really understood what the audience wanted and what it took to put together a quality show. Erika took pride in executing a great product and expected nothing but the best from her staff. She was a great mentor who valued dedication and hard work while fostering a supportive, team environment. ”","Linda Bowman “It is my pleasure to recommend Erika Bishop as a true media professional with a long list of strengths in her arsenal. I first met Erika at the Medford Mail Tribune where she was tasked with the re-creation of a failing regional magazine. After creating JOY Magazine, Erika served as its editor, while I acted as associate editor. Our monthly meetings, when we brainstormed seasonal themes, developed story ideas, and planned photo shoots were some of the most creative and collaborative meetings of my professional career. During the two years we worked together on JOY Magazine, I watched Erika deftly manage and advise over 50 freelance writer--no easy task. She\'s a big thinker, a true visionary, who has the ability to guide and inspire associates, while also giving them room to grow. Thanks to Erika\'s vision and dedication, JOY Magazine went on to enjoy a 12-year publishing run in the Rogue Valley. Any organization or business would be lucky, indeed, to have Erika Bishop on board. She\'s the real deal. ”","Fiona Willis “I have had the privilege of working with Erika Bishop on several projects--she has been my mentor since I entered the television industry 25+ years ago. Aside from her skill in television and video that speaks for itself, it\'s Erika\'s leadership, project management, high-level thinking and creativity that make her stand out. She has a remarkable ability to look at things in a new way, in a way that others don\'t see, in a way that speaks directly to her audience. So much more than teaching me the skills I needed to be a producer, Erika taught me how to be a good manager--a manager that others would want to exemplify. An organization with Erika on its team, is an organization that is much stronger because of her. ”","LinkedIn User “It is with great pleasure that I recommend Erika Bishop as an undeniable asset for any corporation looking to increase brand awareness and grow professional public relations. I hired Erika as a press consultant for the start up of Donatefruit.com. It was a big task considering the company was unknown and the competition in the fruit gifting world is solid. Erika dug in and made well placed contact within her network of colleagues which ultimately resulted in appearances on two national TV shows (she represented us on camera), press in 3 national magazines, and community support and enthusiasm for the brand as well. Not bad for a startup! The first thing you notice when you meet Erika is her confidence and enthusiasm for her work. Erika has big credentials as a former NYC executive for Food Network and other national productions. As expected, her business savvy is evident. Still, she has a great ability to inspire and lead her team in a collaborative way which makes for a very enjoyable work environment. Without hesitation I happily endorse Erika Bishop.”","Mark Wisnovsky “I have worked with Erika for several years on video productions, joint marketing of wineries and various promotion and marketing projects. She is hard working, very intelligent and knows about marketing. I highly recommend her.”","Marlaine Selip “I had the pleasure of working with Erika on multiple project. I was her supervisor at The Joan Rivers show. Erika was a solid, creative producer who always delivered. She was a great leader to her team. She was a guest on another program that I produced in Chicago she was representing a food brand and did a terrific job in front of the camera. Because she\'s such a talented producer she understands what guests and products and brands need to do to get their message to the audience in an entertaining fashion. I would be delighted to work with her again. She\'s an asset to any organization lucky enough to have her on their staff. ”","Jeremy Holmes “What can\'t I recommend about Erika Bishop? She is a dream to work with and always brings a fresh perspective and a can-do attitude when working on a project. We have worked together for various clients (artisan food as well as corporate) for at least eight years - and during that time I have never been let down by her enthusiasm, energy and talent. Her knowledge of food & photo prep as made her incredibly valuable for my artisan food clients, from Rogue Creamery to Gary West and beyond. She also has a keen understanding of different media and how to best target a particular demographic through the use of photography. Her ability to create recipes for clients is also extremely helpful, having just commissioned her to provide recipes for NuCulture Foods to the delight of all involved. I have no trouble giving Erika my highest recommendation, no matter what your project, Erika will bring her ample experience to bear on it and make it much better than you could imagine. ”"]']### Assistant: The agent's job is to connect with potential business partners and foster relationships, and today the user is reaching out to the agent because they need assistance in marketing their fine kitchenware store to a wider audience.
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### Human: Agent: ['Diptanu Das', 'Over 10 years of software development experience as part of fast-paced Agile environments. Experience designing and developing software products ranging to include Malware Analytics microservices, Event Streaming Analytics micro-services, and AWS cloud-based analytics pipelines. Extremely dedicated to continuously gaining knowledge in new technology stacks and design patterns in an effort to deliver quality products. Currently focused on the development of critical Java back-end infrastructure components within the Dell EMC RSA Netwitness Product Platform. Skill sets: Languages/Technologies: • Java • Javascript • Groovy/Spock • Spring Boot • bash • MongoDB Development Tools: • JIRA • IntelliJ • Git • Jenkins • Docker • VMware ESXi AWS: • Lambda • DynamoDB • KMS • STS • SQS • IAM • S3 • AWS IoT • CloudFormation Operating Systems: • Windows • Linux • MacOSX', 'Engineer at Software AG', 'Software AG', '[{"company":"Software AG","company_id":"software-ag","industry":"Software Development","location":"Reston, Virginia, United States","positions":[{"description":"","duration":"Apr 2020 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Software AG","title":"Senior Technical Support Engineer / Team Lead"}],"url":"https://www.linkedin.com/company/software-ag"},{"company":"RSA Security","company_id":"rsasecurity","location":null,"positions":[{"description":"Designed and developed Java microservices to perform complex event processing and streaming analytics on network, log and endpoint data streams. This microservice utilized AMQP pipelines to connect inbound event message streams to ESPER rule-based processing engines, in order to detect and generate security alerts for suspicious activity. Provided 100%-unit and integration test code coverage, leveraging Junit, Spock, Groovy and Docker containers to replicate an end-to-end test environment via Jenkins automation servers.Responsible for implementing streaming analytics in an AWS cloud-native architecture, as part of a cloud-based streaming analytics initiative. Developed an analytics processing dataflow, which leveraged AWS IoT and X.509 certificates to authenticate remote collection devices (IoT “Things”), leveraged IAM and STS to authorize the IOT collection devices to upload inbound streamed data chunks to designated S3 buckets, leveraged KMS to securely encrypt each data upload, leveraged triggered Java Lambda functions to perform all necessary processing within the event-driven dataflow, leveraged CloudTrail and CloudWatch for logging and alerting. CloudFormation templates were utilized to allow for a devops-driven ability to create development, staging and production deployments of the environment.Developed Java IP-User-Host Enrichment microservice which correlates user login/logon activity against IP address assignments in order to attribute a user to a given IP/Host at a specific point in time. The service utilizes Microsoft Active Directory Windows Event logs to determine user login/logoff activity on a given host, and mapped that activity against DHCP logs to determine IP-Host assignments over time. Created an Active Directory Forest, Trees and Domains to simulate user logon/logoff and DHCP activity using VMware ESX server technology.","duration":"Oct 2016 Mar 2020 3 years 6 months","duration_short":"3 years 6 months","end_date":"Mar 2020","start_date":"Oct 2016","subtitle":"RSA Security","title":"Senior Software Engineer"},{"description":"Developed a Malware Analytics microservice, which statically analyzes Microsoft Office file formats (OLESS and O2K) for evidence of malware dropper techniques. This microservice is capable of decoding MS Office files in order to extract embedded VBA scripts, reverse malware obfuscation techniques, and analyzing the results to identify malicious intent (US Patent 10,009,370 awarded - Detection and Remediation of Potentially Malicious Files, 2018). Developed an Ember.js front-end interface to display a drillable decoded representation of the malware samples, integrated with security indicators representing detected suspicious malware dropper techniques present in the file.Developed, tested and deployed RSA Live Content Management System, which is responsible for managing and delivering security-related content packs to on-Prem network decoders. These content packs provide the capability to detect suspicious activity within the captured network streams. Provided ongoing development, systems administration and support for the service","duration":"Sep 2012 Oct 2016 4 years 2 months","duration_short":"4 years 2 months","end_date":"Oct 2016","start_date":"Sep 2012","subtitle":"RSA, The Security Division of EMC","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/rsasecurity"},{"company":"Intersections Inc.","company_id":"intersections-inc.","location":"Chantilly, Virginia","positions":[{"description":"Designed and developed user interfaces, email templates and style sheets for Identity Guard website. Identity Guard is responsible for securely storing customer identification and credit card information for banking customers.Assisted operation teams in deploying new instances of Identity guard into production environment and providing ongoing product support. Designed and developed user interfaces, email templates and style sheets for Identity Guard website. Identity Guard is responsible for securely storing customer identification and credit card information for banking customers.Assisted operation teams in deploying new instances of Identity guard into production environment and providing ongoing product support.","duration":"Jul 2011 May 2012 11 months","duration_short":"11 months","end_date":"May 2012","start_date":"Jul 2011","subtitle":"Intersections Inc.","title":"Software Engineer Intern"}],"url":"https://www.linkedin.com/company/intersections-inc."},{"company":"George Washington University","company_id":"george-washington-university","location":"Washington D.C. Metro Area","positions":[{"description":"Responsibilities includes troubleshooting and Customer Service experience. Responsibilities includes troubleshooting and Customer Service experience.","duration":"May 2011 Jun 2011 2 months","duration_short":"2 months","end_date":"Jun 2011","start_date":"May 2011","subtitle":"George Washington University","title":"Technological Assistant"}],"url":"https://www.linkedin.com/company/george-washington-university"},{"company":"Saint Johns Hospital","company_id":null,"location":"Bangalore","positions":[{"description":"Developed an apparatus to measure the output of a load cell and presents a digital read out of the compression force applied to the load cell on the LCD screen. Developed an apparatus to measure the output of a load cell and presents a digital read out of the compression force applied to the load cell on the LCD screen.","duration":"Jan 2008 Jul 2008 7 months","duration_short":"7 months","end_date":"Jul 2008","start_date":"Jan 2008","subtitle":"Saint Johns Hospital","title":"School Intern- Apparatus to Determine Leg Strength"}],"url":""}]', '["Ioana Sundius (Pirvulescu) “Diptanu had some amazing achievements while working in the malware product team. Her meticulous parsing of document files (doc, pdfs, ppt, etc) helped the system find embedded malware even through layers of obfuscation. She understands both the MS / Adobe documents structure deeply, and has developed advanced knowledge of malware design and evasion techniques. She would be a catch in any malware analysis team, but she would also be great as a seasoned developer. Diptanu is also really nice to work with. As a product manager looking to incorporate her work in our endpoint product, I was extremely impressed with her work, as well as her ethics and wonderful personality. I would happily work with her again in the future!”","Kristin Carlson “Working with Diptanu on the e-commerce program, I appreciate her judgment and dedication. She took the initiative to take on additional work, to research issues independently, and uses good judgment when it is appropriate to pull in other folks to clarify open issues. She remains friendly and calm in pressure situations, and efficiently wraps up her work before deadline.”"]']
User: ['Heath Ford', 'Management professional with a focus on customer service. Specialties: Customer Service, Low Turnover, Communication, Following Through', 'Proposal Manager at ECS Federal', 'ECS', '[{"company":"ECS","company_id":"ecstechhq","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Sep 2021","subtitle":"ECS","title":"Senior Proposal Manager"}],"url":"https://www.linkedin.com/company/ecstechhq"},{"company":"Tyto Athene, LLC","company_id":"gotyto","location":null,"positions":[{"description":"o Manage federal Government proposal activities following Shipley processeso Create and manage proposal schedules & outlineso Work with Account Managers/Capture Managers to assign resources and subject matter expertso Lead proposal kickoff and color reviewso Verify compliance with the solicitationo Coordinate issues with senior managemento Coordinate status calls and communicate with the Government when required","duration":"May 2016 Sep 2021 5 years 5 months","duration_short":"5 years 5 months","end_date":"Sep 2021","start_date":"May 2016","subtitle":"Tyto Athene, LLC","title":"Proposal Manager"},{"description":"o Accountable for the development, production, overall accuracy, completeness and compliance of the cost/ price proposal/volume of responses to government solicitations. o Utilize GSA Schedules, GWAC’s, or open market (response to major RFP’s/quotes) o Assemble order packages timely & accuratelyo Provide timely responses to internal and external querieso Maintain accurate pricing files with all cost backup and management approvals","duration":"Aug 2013 May 2016 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2016","start_date":"Aug 2013","subtitle":"Black Box Network Services - Government Solutions","title":"Pricing Analyst"}],"url":"https://www.linkedin.com/company/gotyto"},{"company":"Five Star Home Health Care","company_id":"fshhc","location":null,"positions":[{"description":"o Manage day to day office operations and support staff to maintain compliance and meet required deadlines and regulationso Collecting claims information and submitting for paymento Submitting for service authorization to Medicaid & various private insuranceso Staff development and implementation of new strategies for growth and complianceo Implementation & training of new clinical softwareo Payroll functions","duration":"Dec 2012 Aug 2013 9 months","duration_short":"9 months","end_date":"Aug 2013","start_date":"Dec 2012","subtitle":"Five Star Home Health Care","title":"Operations Director"},{"description":"o Patient intake, staffing, payrollo Maintaining authorization for services, and operational complianceo Coordination of patient care and supporting documentationo Employee complianceo Maintaining client records","duration":"Mar 2012 Dec 2012 10 months","duration_short":"10 months","end_date":"Dec 2012","start_date":"Mar 2012","subtitle":"Five Star Home Health Care","title":"Case Manager"}],"url":"https://www.linkedin.com/company/fshhc"},{"company":"Expereo International","company_id":"expereo","location":"","positions":[{"description":"","duration":"Sep 2011 Apr 2012 8 months","duration_short":"8 months","end_date":"Apr 2012","start_date":"Sep 2011","subtitle":"Expereo International","title":"Telecom Buyer - Pricing Analyst"}],"url":"https://www.linkedin.com/company/expereo"},{"company":"Interim Healthcare","company_id":null,"location":"Christiansburg, VA","positions":[{"description":"Oversee daily office operations managing a staff of over 75 employees. Responsibilities include administrative & personnel issues, human resource policies & procedures, customer service, patient intake, scheduling, high level of communication across a broad scope of people. Responsible for compliance and authorization which are the basis for the billing process, rate negotiations, recruitment, & ensuring compliance with multiple government/healthcare regulations.Successfully increased census by 27% through marketing, relationship building, and improving the overall customer/employee experience. Vastly decreased turnover by implementing internal marketing and increasing employee satisfaction/morale.","duration":"Jun 2010 Sep 2011 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2011","start_date":"Jun 2010","subtitle":"Interim Healthcare","title":"Office Manager"}],"url":""},{"company":"UXB International, Inc.","company_id":"uxb-international-inc.","location":"Blacksburg","positions":[{"description":"Created and implemented safety training program to over 40 employees. General HR duties; reference checks, personnel file audits, recruitment. Researched, recommended, and implemented alternative recruitment avenues both domestically and internationally Created and implemented safety training program to over 40 employees. General HR duties; reference checks, personnel file audits, recruitment. Researched, recommended, and implemented alternative recruitment avenues both domestically and internationally","duration":"Jan 2010 May 2010 5 months","duration_short":"5 months","end_date":"May 2010","start_date":"Jan 2010","subtitle":"UXB International, Inc.","title":"Human Resources Intern"}],"url":"https://www.linkedin.com/company/uxb-international-inc."}]', '["Anthony Sangiuliano “I hired Heath for the Telecom Buyer position and was immediately impressed by his work ethic and grasp of new concepts and technologies. Heath was instrumental in increasing our margins through negotiations with multiple providers within North America, and was always willing to assist others outside his core responsibilities. I would recommend Heath for any position that requires quick thinking, team work, and a willingness to go the extra mile.”","Alphons Mulders “Heath is great asset for any company. He is a motivated team player, a fast learner, he is commercial and he has the ability to execute projects from A-Z. Too bad he not working anymore for us!”"]']### Assistant: The agent's job is to manage federal government proposal activities, and today the user is reaching out to the agent because they need assistance with creating and managing proposal schedules and outlines.
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### Human: Agent: ['Jesse Loffler', 'IT Operations Manager and Senior Systems Engineer with 20+ years of IT Management and systems implementation and management experience. Specialties: IT Project Management, IT Contract Management, Server Operating Systems, Server Applications, Shared Faxing Solutions, Microsoft solutions, VMware solutions. Home Integration Systems', 'IT Operations Manager at Tsymmetry', 'Tsymmetry', '[{"company":"Tsymmetry","company_id":"tsymmetry","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Oct 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Tsymmetry","title":"IT Operations Manager"},{"description":"","duration":"Jun 2019 Oct 2019 5 months","duration_short":"5 months","end_date":"Oct 2019","start_date":"Jun 2019","subtitle":"Tsymmetry","title":"Deputy IT Operations Manager"},{"description":"","duration":"Sep 2015 Jun 2019 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jun 2019","start_date":"Sep 2015","subtitle":"TSymmetry","title":"Senior Systems Engineer"}],"url":"https://www.linkedin.com/company/tsymmetry"},{"company":"DynCorp International","company_id":"dyncorp-international","location":null,"positions":[{"description":"","duration":"Apr 2009 Sep 2015 6 years 6 months","duration_short":"6 years 6 months","end_date":"Sep 2015","start_date":"Apr 2009","subtitle":"DynCorp International","title":"Senior Systems Engineer"},{"description":"","duration":"Mar 2009 Mar 2014 5 years 1 month","duration_short":"5 years 1 month","end_date":"Mar 2014","start_date":"Mar 2009","subtitle":"DynCorp International","title":"Deputy IT Operations Manager"},{"description":"","duration":"Apr 2007 Mar 2009 2 years","duration_short":"2 years","end_date":"Mar 2009","start_date":"Apr 2007","subtitle":"DynCorp International","title":"IT Operations Manager - Afghanistan"}],"url":"https://www.linkedin.com/company/dyncorp-international"},{"company":"Artemis International Technologies","company_id":null,"location":null,"positions":[{"description":"Was in charge of IT - Computer and Networking department. Provided consulting services to small to medium sized business in central Florida.","duration":"Dec 1999 Apr 2007 7 years 5 months","duration_short":"7 years 5 months","end_date":"Apr 2007","start_date":"Dec 1999","subtitle":"Artemis International Technologies","title":"Senior IS Manager"},{"description":"","duration":"Jan 2002 Aug 2004 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2004","start_date":"Jan 2002","subtitle":"Artemis International Technologies","title":"IS Manager"}],"url":""}]', '["Kirill Pannin “I am writing to recommend that you consider Jesse Loffler for your business, In all my years of experience, some people stand out for their great qualities and Jesse is one of those people. He is well known for his work ethic, positive attitude and leadership. He is well respected throughout the organization for getting things done, and meeting short deadlines .Throughout the time I\'ve known him, he has shown me time and again that he is a positive, motivated leader with amazing potential.”","Charles Lynn Bicht, Jr “Mr. Jesse Loffler is a detail oriented Manager for a company supporting a multi-tiered, multi-country global Information System program. Going beyond the norm of a dedicated customer-oriented service manager, Mr. Loffler has continued to out-perform on the expectations as set forth by his supervisors and the customer. It has been an privilege to have worked with Mr. Loffler over the past 14 years and I would highly recommend retaining his services for any project that requires 110% dedication and success.”"]']
User: ['Marty Malone', "I try to live a principle-centered life. It isn't always easy. And I fail quite often. I really like meeting new and interesting people anywhere I travel. My philosophy in business is simple....look for opportunites where all parties win. If they aren't there, create them!", 'Director of Client Services at P. Joseph Lehman, Inc., Consulting Engineers', 'P. Joseph Lehman, Inc., Consulting Engineers', '[{"company":"P. Joseph Lehman, Inc., Consulting Engineers","company_id":"p-joseph-lehman-inc-consulting-engineers","industry":"Civil Engineering","location":"","positions":[{"description":"Responsible for all Business Development activities for full-service civil engineering and geological remediation firm. Responsible for all Business Development activities for full-service civil engineering and geological remediation firm.","duration":"Mar 1995 - Present 27 years 3 months","duration_short":"27 years 3 months","end_date":"Present","start_date":"Mar 1995","subtitle":"P. Joseph Lehman, Inc., Consulting Engineers","title":"Director of Client Services"}],"url":"https://www.linkedin.com/company/p-joseph-lehman-inc-consulting-engineers"},{"company":"Hoss\'s Corporation","company_id":null,"location":"","positions":[{"description":"Responsible for all operations of restaurant with up to 70 employees. Responsible for all operations of restaurant with up to 70 employees.","duration":"May 1985 Apr 1993 8 years","duration_short":"8 years","end_date":"Apr 1993","start_date":"May 1985","subtitle":"Hoss\'s Corporation","title":"Executive Manager"}],"url":""},{"company":"Japanese Ministry of Education","company_id":null,"location":"","positions":[{"description":"Taugh English as a foreign language to Japanese students at Jr. High, Sr. High and College levels. Taugh English as a foreign language to Japanese students at Jr. High, Sr. High and College levels.","duration":"Apr 1984 Sep 1985 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 1985","start_date":"Apr 1984","subtitle":"Japanese Ministry of Education","title":"English Teacher"}],"url":""}]', '["John Moore “Marty looks at serving his clients through understanding their world, their goals and their individual issues. He does this way before he assumes he can help them. Once he understand his clients, only then does he move forward with ways he can help that are based solely on the client. ”","Debra Dellaposta “Marty is a master at networking and is a great asset to his company. ”"]']### Assistant: The agent's job is to provide IT consulting services, and today the user is reaching out to the agent because they need assistance with implementing a new server operating system for their company.
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### Human: Agent: ['Taylor White', 'College graduate majoring in political science and English with a minor in writing. Interested in continuing education by going to graduate school for English or liberal studies. Especially interested in programs that will lead to college level teaching opportunities.', 'Student at Peace College', 'William Peace University', '[{"company":"William Peace University","company_id":"william-peace-university","industry":"Higher Education","location":null,"positions":[{"description":"Create an approachable and assessable environment to encourage student utilization of Learning CenterAnalyze students\' work to determine areas for improvement and assists students in developing strategies to achieve those improvementsFollow up with students to assess current academic progress Shares and exchanges student improvement strategies with fellow tutorsMaintain relationship with professor(s) to stay up to date on course related needsOrganizes course subject notes for tutoring purposes Coordinate exam group review sessions Keep confidentiality of student(s) utilizing Learning Center","duration":"Oct 2010 - Present 11 years 10 months","duration_short":"11 years 10 months","end_date":"Present","start_date":"Oct 2010","subtitle":"William Peace University","title":"Economics Tutor"},{"description":"Observed classesDeveloped lesson plan and assessment materialsAssisted in grading papersTaught grammar lessonMaintained attendance recordConducted personal conferences with studentsCreated teaching portfolio","duration":"Jan 2013 Apr 2013 4 months","duration_short":"4 months","end_date":"Apr 2013","start_date":"Jan 2013","subtitle":"William Peace University","title":"Junior Teaching Assistant Intern"}],"url":"https://www.linkedin.com/company/william-peace-university"},{"company":"Trader Joe\'s Grocery Store","company_id":null,"location":"","positions":[{"description":"Maintain personal relationships and communicate professionally with customersBuild working personal relationships with new customersProvide relevant and current customer information on store productsCreate an enjoyable, approachable atmosphere for customers of all backgroundsForm positive relationships with a diverse work teamAssist with training new employees Maintain personal relationships and communicate professionally with customersBuild working personal relationships with new customersProvide relevant and current customer information on store productsCreate an enjoyable, approachable atmosphere for customers of all backgroundsForm positive relationships with a diverse work teamAssist with training new employees","duration":"Aug 2008 - Present 14 years","duration_short":"14 years","end_date":"Present","start_date":"Aug 2008","subtitle":"Trader Joe\'s Grocery Store","title":"Crew Member/ Cashier"}],"url":""},{"company":"Wake County Guardian ad Litem","company_id":null,"location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"Compiled record log of time spent in court per month between July 2009-June 2012 Built working list of volunteer and career skills development opportunities for teens Obtained court official Guardian ad Litem certification upon completing 30 hours of training Interviewed potential volunteer’s references via phone Assisted in updating volunteer contact register Organized and filed current court case folders Observed court cases Compiled record log of time spent in court per month between July 2009-June 2012 Built working list of volunteer and career skills development opportunities for teens Obtained court official Guardian ad Litem certification upon completing 30 hours of training Interviewed potential volunteer’s references via phone Assisted in updating volunteer contact register Organized and filed current court case folders Observed court cases","duration":"May 2012 Jul 2012 3 months","duration_short":"3 months","end_date":"Jul 2012","start_date":"May 2012","subtitle":"Wake County Guardian ad Litem","title":"Intern"}],"url":""}]', '["Suzy Delong “Taylor is a creative and dedicated student. She goes beyond her own responsibility as a student to help her fellow students on a daily basis. She always brings interesting comments to our discussions and is never without a new idea.”","Melissa Veltrie “Taylor is a very diligent and intelligent worker. I was fortunate enough to attend College with her, and I studied with her on multiple occasions. Taylor has a nearly unmatchable way of explaining material that others have difficulty with. She is a very smart young woman who will undeniably go on to serve as a very valuable and productive asset to any company or organization wise enough to employ her.”"]']
User: ['Andrea Franklin', 'Experienced Career Services Advisor with a demonstrated history of working in the higher education industry. I love helping students realize their potential and work towards their goals. My diverse background in Sales, Team Building, Management, Leadership, and Marketing gives me a unique perspective to draw from.', 'Career Services & Corporate Relations- Department of Statistics - University of Illinois', 'University of Illinois Urbana-Champaign', '[{"company":"University of Illinois Urbana-Champaign","company_id":"university-of-illinois-urbana-champaign","industry":"Higher Education","location":null,"positions":[{"description":"","duration":"Aug 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Aug 2020","subtitle":"University of Illinois Urbana-Champaign","title":"Director Of Corporate And Foundation Relations"},{"description":"","duration":"Jul 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Jul 2019","subtitle":"University of Illinois at Urbana-Champaign","title":"Career Services Advisor, Department of Statistics"},{"description":"","duration":"Jan 2018 Jul 2019 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2019","start_date":"Jan 2018","subtitle":"University of Illinois at Urbana-Champaign","title":"Coordinator, Career Services, College of Engineering"}],"url":"https://www.linkedin.com/company/university-of-illinois-urbana-champaign"},{"company":"HealthMED","company_id":null,"location":"Atlanta, GA","positions":[{"description":"While at HealthMED I oversaw the healthcare services for multiple types of clinics. It\'s my top priority to make sure we were running a smooth and cost effective practice while meeting the expectations and needs of our patients. I love working with people and providing a superior experience for patients. Create a positive team culture that over flows to the people we serve has always been my passion. While at HealthMED I oversaw the healthcare services for multiple types of clinics. It\'s my top priority to make sure we were running a smooth and cost effective practice while meeting the expectations and needs of our patients. I love working with people and providing a superior experience for patients. Create a positive team culture that over flows to the people we serve has always been my passion.","duration":"Sep 2016 Dec 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2017","start_date":"Sep 2016","subtitle":"HealthMED","title":"Operations Manager"}],"url":""},{"company":"Children\'s Dental Zone","company_id":null,"location":"Alpharetta, Georgia","positions":[{"description":"Children\'s Dental Zone is an awesome customer service oriented practice. While I was a pat of this team, we doubled our practice and continued to grow! I served my team as leader and I believe that leadership starts by example. I did everything from a manage the patient schedules and day to day operation to setting goals and getting creative with our marketing. I love people and working with them is always an opportunity to grow and learn more about myself. Having a positive attitude is the key to success. I love change and embrace it whole heartedly. Listening to my team is important to me because I believe we have something to learn from everyone and everyone has something valuable to bring to the table.","duration":"Feb 2012 Sep 2016 4 years 8 months","duration_short":"4 years 8 months","end_date":"Sep 2016","start_date":"Feb 2012","subtitle":"Children\'s Dental Zone","title":"Practice Administrator"}],"url":""},{"company":"Suwanee Dental Care","company_id":null,"location":"Suwanee,GA","positions":[{"description":"I worked for Suwanee Dental Care for 4 years and learned so much during my time there. I set agendas, led team meetings, planned events, managed all marketing avenues including online and website mediums. Dr. Williams created a consulting arm of the business and I was able to be involved first hand in creating systems, writing manuals, books and scripts for this business as well. It was an incredible opportunity that taught me how to manage a business on many different levels. I got to be involved in the creation of a non profit for battered women that had a life changing impact on these ladies as well as our whole team.","duration":"Mar 2008 Feb 2012 4 years","duration_short":"4 years","end_date":"Feb 2012","start_date":"Mar 2008","subtitle":"Suwanee Dental Care","title":"Project Manager"}],"url":""}]', '["Emily Hogan “I had an appointment with Andrea to get advice on negotiating a salary increase after a written job offer. Andrea was very knowledgeable, approachable and took a lot of time to make sure I understood the hiring process - this was my first job! I learnt a huge amount, and following her advice managed to get a 7% increase in the salary I had originally been offered. I would definitely recommend Andrea to anyone trying to navigate this process and am very grateful for her help!”","Dr. Bill Williams “Andrea has worked as my project manager very successfully since she joined our dental group. She has performed with a zeal and passion in a relatively new field (dentistry) for her with increasing success. From organizing events, managing statistics, scheduling my personal meetings and assisting me in running the dental practice leadership circle, Andrea has been a valuable addition to the Suwanee Dental Care team. Once I delegate a task, I can rest assured it will get done and that is comforting and refreshing. Reliablity and honesty are highly valued in the dental profession and those are some of her strongest traits.”"]']### Assistant: The agent's job is to provide career services and guidance to students, today the user is reaching out to the agent because they need assistance in exploring graduate school options.
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### Human: Agent: ['Kathleen Miller', 'Marriage and Family Therapist at Harris Counseling, Inc. Received a Masters from Regis University primarily to facilitate counseling and development with the residents of Living Grace Home.Also work with Emotional Intensity Disorder, otherwise known as Borderline personality Disorder.Specialties: Pregnant teens.Post abortive women and men.', 'Executive Director at Living Grace Home', 'Living Grace Home', '[{"company":"Living Grace Home","company_id":null,"location":"","positions":[{"description":"Living Grace Homes is a maternity home for pregnant and parenting young women in the Las Vegas Valley. It provides housing and support to these young women who are homeless, or in danger of becoming homeless as a result of their pregnancy.These young ladies stay the duration of their pregnancy and for 90 days after their babies are born.Prior to opening in 2007 there had not been a residential facility in Clark county for pregnant teens since 1994. Living Grace Homes is a maternity home for pregnant and parenting young women in the Las Vegas Valley. It provides housing and support to these young women who are homeless, or in danger of becoming homeless as a result of their pregnancy.These young ladies stay the duration of their pregnancy and for 90 days after their babies are born.Prior to opening in 2007 there had not been a residential facility in Clark county for pregnant teens since 1994.","duration":"Feb 2007 - Present 14 years 7 months","duration_short":"14 years 7 months","end_date":"Present","start_date":"Feb 2007","subtitle":"Living Grace Home","title":"Executive Director"}],"url":""},{"company":"GVCC","company_id":null,"location":"Harris Counseling, Inc. Henderson, NV","positions":[{"description":"Licensed Marriage and Family Therapist in the state of Nevada. Licensed Marriage and Family Therapist in the state of Nevada.","duration":"2012 - Present 9 years","duration_short":"9 years","end_date":"Present","start_date":"2012","subtitle":"GVCC","title":"MFT"}],"url":""},{"company":"FCPS","company_id":null,"location":"","positions":[{"description":"","duration":"2005 2010 5 years","duration_short":"5 years","end_date":"2010","start_date":"2005","subtitle":"FCPS","title":"Board Member"}],"url":""},{"company":"Rachel\'s Vineyard","company_id":null,"location":"","positions":[{"description":"","duration":"2002 2010 8 years","duration_short":"8 years","end_date":"2010","start_date":"2002","subtitle":"Rachel\'s Vineyard","title":"Director, Las Vegas, NV"}],"url":""},{"company":"RWLV","company_id":null,"location":"","positions":[{"description":"","duration":"2002 2010 8 years","duration_short":"8 years","end_date":"2010","start_date":"2002","subtitle":"RWLV","title":"Chaplain"}],"url":""},{"company":"Diocese of Las Vegas","company_id":null,"location":"","positions":[{"description":"","duration":"1998 2010 12 years","duration_short":"12 years","end_date":"2010","start_date":"1998","subtitle":"Diocese of Las Vegas","title":"Pro-life Director"}],"url":""},{"company":"Clark County Republican Party","company_id":"-cb-repossessions-","location":"","positions":[{"description":"","duration":"2003 2006 3 years","duration_short":"3 years","end_date":"2006","start_date":"2003","subtitle":"Clark County Republican Party","title":"E-board member"}],"url":"https://www.linkedin.com/company/-cb-repossessions-"},{"company":"Insurance Broker","company_id":"insurance-broker","location":"","positions":[{"description":"","duration":"1984 1999 15 years","duration_short":"15 years","end_date":"1999","start_date":"1984","subtitle":"Insurance Broker","title":"Independent Agent"}],"url":"https://www.linkedin.com/company/insurance-broker"}]', '["Mary Jones “Kathleen is a hard-working individual with a passion for the Pro-Life movement. She is a great inspiration to those in support of life.”","Toi Mercadel “Kathleen is committed to provided a safe and healthy environment that is conducive to family success. I admire her dedication and work ethics.”"]']
User: ['Blondene Marilyn Johnson', 'I am a motivated professional. I have extensive experience. The skills I possess have provided me with a unique blend of knowledge in the areas of working with a special population of individuals who are seeking opportunity for life improvement.', 'Owner/Programs Director, The Tutorial Preparation / Information Center LLC, Ttpic 2nd Shift Child Care Services, & Single Mothers Moving Towards Self-Sufficiency.', 'Tarrant County College', '[{"company":"Tarrant County College","company_id":"tarrant-county-college","industry":"Higher Education","location":null,"positions":[{"description":"Provides administrative service to faculty, and staff, provides office management. Responsible for local, state, and federal performance data reporting.","duration":"Feb 2016 - Present 5 years 10 months","duration_short":"5 years 10 months","end_date":"Present","start_date":"Feb 2016","subtitle":"Tarrant County College","title":"AAII/ Data Analysts"},{"description":"Provide proffessional administrative support services to Adjunct Instructors, Program Coordinators and Directors a for Texas Basic Education & Literacy grant funded education & training service provider.Monitor student participation and progress. Facilitate and develop efficient Orientation & Enrollment meeting power point presentations. Develop and initiate inclusion/exclusion processes and procedures that help decrease delivery time and to ensure the completion and receipt of all enrollment documents.Responsible for providing attendance and progress data for grant measurement monitoring and reporting.","duration":"Jan 2015 Feb 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2016","start_date":"Jan 2015","subtitle":"Tarrant County College","title":"AOA"}],"url":"https://www.linkedin.com/company/tarrant-county-college"},{"company":"The Tutorial Preparation Information Center, LLC / SMMTS & Ttpic Listed Family Home Child Care-Nfp","company_id":null,"location":"Fort Worth Texas","positions":[{"description":"TTPIC, LLC services are designed to empower individuals, by reducing and eliminating barriers and /or obstacles which stagnate our customers’ educational and/ or employability progress. Our methodology involves applying professional services along with faith based principles. You may be interested in our partner services; Single Mothers Moving Towards Self Sufficiency a Not for profit program service, which offers Free Life Skills Workshops to mothers and their children; On-site, affordable child care services to single mother participants who are actively enrolled in SMMTS services, but unable to attend school or maintain employment due to lack of child care assistance services. Our efforts involve collaborating with other Fort Worth community based programs that service similar populations with humanitarian improvement services, including but not limited to: Alternative education and employment training and placement assistance.Our current target clientele population include: The economically disadvantaged; unemployed; and low academic basic skills singleperformance in and out of school participants; SMMTS participants and their children residing in Tarrant County.Specific populations are:At-Risk YouthPre-school aged youth – ages 3 to 6 yearsPrimary/Secondary grade level youth – ages 7 thru 17Dropped out of school youth – ages 14 +Young adult learners – ages 17 thru 20Adult learners – ages 21+Single Mothers – ages 17+Services:Specialized Academic TutoringLiteracy TutoringHigh School Drop Out/ Re-enrollment AssistancePre-HSE (GED) Preparation TutoringSpecialized Academic Testing Preparation TutoringSpecialized Basic Computer Specialized Literacy Training /TutoringSpecialized Preparatory Tutoring for pre-qualification enrollment c/o Employment Certification Training & Trade School Referral AssistanceSingle Mothers Moving Towards Self- Sufficiency, nfpOffers free Life Skills 2nd Shift & Weekend Child Care Assistance Services","duration":"Dec 1996 - Present 25 years","duration_short":"25 years","end_date":"Present","start_date":"Dec 1996","subtitle":"The Tutorial Preparation Information Center, LLC / SMMTS & Ttpic Listed Family Home Child Care-Nfp","title":"Owner/Programs Director"}],"url":""},{"company":"FWISD","company_id":null,"location":"","positions":[{"description":"Responsible for Volunteer activities.Responsible for connecting parents to tools that help them with student involvement. Responsible for providing parents with community resource information. Responsible for Volunteer activities.Responsible for connecting parents to tools that help them with student involvement. Responsible for providing parents with community resource information.","duration":"Dec 2014 Jun 2015 7 months","duration_short":"7 months","end_date":"Jun 2015","start_date":"Dec 2014","subtitle":"FWISD","title":"Family Communications Liaison"}],"url":""},{"company":"Workforce Solutions for Tarrant County","company_id":"wfstc","location":null,"positions":[{"description":"Responsible for processing and providing customer requested financial and transportation support service assistance to qualifying WIA Youth service customers. Responsible for identifying customer educational and career choice needs and implementing plans for referrals and further actions required for customer to accomplish individual goals. Responsible for managing a caseload of 80 + youth customers in rotation. Provide human resource and community services to assist “At-Risk” youth and/or adults with life enhancement opportunities and skills, having a special interest in working with low-income families. Responsible for individual clientele Intake & Assessment processing, case management, and career counseling. Responsible for administratively processing potential clientele information for possible WIA-Certification, using Workforce along with Arbor Education & Training guidelines. Responsible for referring qualifying associates to appropriate program services based on individual intake status and assessment results. Responsible for providing obtainable support service assistance to qualifying associates. Responsible for maintaining record information of case files, using computer software (TWIST) to organize data information and maintain client status informationResponsible for producing weekly and monthly activity reports to management. Assist lead management staff with record inventory and updating hard file information to comply with Workforce guidelines.","duration":"Jan 2006 Oct 2012 6 years 10 months","duration_short":"6 years 10 months","end_date":"Oct 2012","start_date":"Jan 2006","subtitle":"Workforce Solutions for Tarrant County","title":"Career Consulting Specialist"},{"description":"Responsible for managing all office/service function, including marketing and outreach, office inventory management, new customer orientation, intake documentation processing, and assessment delivery.Responsible Job Development class training and facilitation. Responsible for implementing operational strategies to ensure full integration of services and standardization, using Texas Workforce Commission rules and guidelines. Responsible for monitoring and evaluating centers operations to ensure effective delivery of service and achievement of program goals and outcomes. Responsible for preparing reports as required including budgets, transportation support service distribution, Individual Training Account (ITA) Projections, goals outcomes, customer traffic, automation and facilities management. Responsible for the development and initiation of an on-site youth services Office Assistant(s) Volunteer Program to help with the lack of office coverage. Responsible for engaging training services needed from the assigned Education Navigator, Workshop Training Specialist, Business Service Representative, and Follow-Up Specialist. Responsible for developing and maintaining open channels of communication with staff and partner agencies to provide efficient effective services with minimal duplication. Responsible for collaborating with Job Corps, WIC, Texas Department of Human Services, Texas DARs, Easter Seals, Local ISD High Schools, Juvenile Services, Adult Probation Offices, and other community representatives for potential client recruitment and the development of collaborating services. Responsible for monitoring performance measures and bench marks for the North Fort Worth & East Fort Worth WIA Youth Program.","duration":"Oct 2010 Apr 2012 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2012","start_date":"Oct 2010","subtitle":"Workforce Solutions for Tarrant County","title":"Acting Site Manager (North Fort Worth WIA Youth Service Center)"}],"url":"https://www.linkedin.com/company/wfstc"},{"company":"Fort Worth ISD","company_id":"fortworthisd","location":"Various locations within the FWISD","positions":[{"description":"•Provide assistance to students with special needs, such as non-English-speaking students or those with physical and mental disabilities.•Supervise students in classrooms, halls, cafeterias, schoolyards, and gymnasiums, or on field trips.•Tutor and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers.•Enforce administration policies and rules governing students.•Discuss assigned duties with classroom teachers to coordinate instructional efforts.•Instruct and monitor students in the use and care of equipment and materials to prevent injuries and damage.•Observe students\' performance, and record relevant data to assess progress.•Present subject matter to students under the direction and guidance of teachers, using lectures, discussions, or supervised role-playing methods.•Prepare lesson materials, bulletin board displays, exhibits, equipment, and demonstrations.•Organize and supervise games and other recreational activities to promote physical, mental, and social development.","duration":"Aug 2002 Jun 2005 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jun 2005","start_date":"Aug 2002","subtitle":"Fort Worth ISD","title":"Educator"}],"url":"https://www.linkedin.com/company/fortworthisd"}]', '["Heather Dezomits “Mrs. Marilyn & I worked at the Youth Empowerment Headquarters in Fort Worth. I watched Mrs. Marilyn mentor, teach, bring innovative changes to the table, so no youth would be left behind. She made generational impacts. Profound changes in youth in ways that I was star struck. She has a passion & mission to make people’s lives better and nothing will stand in her way. ”","JP McDade “Blondene Johnson contains strong perceptual and communication skills that enable her to quickly read situations and people. She is a committed professional who excels to be the very best at whatever sets out to accomplish. Blondene produces accurate and detailed work while finding simple solutions to complex problems. I highly recommend Blondene Johnson as she would represent a true asset to any organization.”"]']### Assistant: The agent's job is to provide counseling and support to pregnant teens and post-abortive women, while the user is reaching out to the agent because they need assistance in providing child care services for single mothers seeking self-sufficiency.
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### Human: Agent: ['James Aguilar, MBA, PMP', 'Experienced leader of people and teams that achieves high levels of success. Effectively combines strong leadership, planning, analysis, organizational, and communication skills to manage large complex business functions. Advanced through a series of increasing responsibilities in management, investments, risk mitigation and data analysis.', 'Director - Investment Surveillance at USAA', 'USAA', '[{"company":"USAA","company_id":"usaa","location":null,"positions":[{"description":"People leader focused on risk mitigation, vendor management, compliance and project strategy related to Enterprise Money Movement and Payments while mentoring and developing a team of analysts and supervising global third-party vendors.","duration":"Jan 2021 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"USAA","title":"Manager, Finance Operations"},{"description":"People leader accountable for Risk First Line of Defense Surveillance team comprised of Trade Surveillance Analysts who monitor and investigate for suspicious trading activity to include insider trading, market manipulation and fraud as well as managing Registered Principals who perform supervision and approval of new investment accounts and assist with investment investigations.","duration":"Apr 2019 Jan 2021 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jan 2021","start_date":"Apr 2019","subtitle":"USAA","title":"Director - Investment Surveillance"},{"description":"Individual Contributor leading projects focused on strategy, risk mitigation, performance management, profitability, investment research, operational improvements, budget planning and business support for strategic initiatives.","duration":"Oct 2012 Apr 2019 6 years 7 months","duration_short":"6 years 7 months","end_date":"Apr 2019","start_date":"Oct 2012","subtitle":"USAA","title":"Financial Analyst, Investments"},{"description":"People leader facilitating brokerage trade training including technical margin, options, equity and fixed income concepts while managing brokerage trading analysts and performing FINRA principal supervisory responsibilities.","duration":"Apr 2010 Oct 2012 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2012","start_date":"Apr 2010","subtitle":"USAA","title":"Manager, Brokerage Trading"},{"description":"Assistant Manager supporting the development and training of trading analyst executing equity, margin, options and fixed income trades.","duration":"Jun 2008 Apr 2010 1 year 11 months","duration_short":"1 year 11 months","end_date":"Apr 2010","start_date":"Jun 2008","subtitle":"USAA","title":"Senior Trading Sepcialist"},{"description":"Identified customer investment goals and objectives and facilitated their financial needs through appropriate financial products and services.","duration":"Oct 2007 Jun 2008 9 months","duration_short":"9 months","end_date":"Jun 2008","start_date":"Oct 2007","subtitle":"USAA","title":"Investment Advisor"},{"description":"Assisted customers with managing loans from the point of application through the final loan fulfillment process.","duration":"Mar 2004 Oct 2007 3 years 8 months","duration_short":"3 years 8 months","end_date":"Oct 2007","start_date":"Mar 2004","subtitle":"USAA","title":"Loan Officer"}],"url":"https://www.linkedin.com/company/usaa"}]', '["Martha Leiper “I worked with James on financial accounting and reporting for the broker dealer at USAA. He was the consummate professional. James had a strategic mindset and could quickly assess financial performance and outlook. He is a team player focused on continuous improvement.”","Luis Pequeno “Mr. James Aguilar is a proven leader, a great mentor and a brilliant individual. I had the privilege of working under his supervision for about a year. Thanks to his leadership I was able to take on, and be successful at two critical projects that led to my career advancing as well as multiple accolades for the team. His empathetic and humble leadership style always lifted my spirits, especially in times of difficult change, and always made me feel supported. I recommend James Aguilar as a leader who can drive results and promote professional growth of the employees. ”"]']
User: ['Mahesh Hariharan', "Strong engineering leader with a passion for building products and user experiences that directly impact people's lives. Outstanding track record of solving complex customer problems in the Benefits and HR space with technology. Hands-on independent contributor that leads by example, with a demonstrated history of developing high-performance web applications and scalable backend systems. Extensive software development experience with knowledge in Python, JavaScript and React. Excellent communication, self-motivated, and deeply care about setting up team members for success.", 'Software Engineer at DoorDash', 'DoorDash', '[{"company":"DoorDash","company_id":"doordash","industry":"Internet","location":"San Jose, California, United States","positions":[{"description":"","duration":"Jul 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jul 2021","subtitle":"DoorDash","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/doordash"},{"company":"Zenefits","company_id":"zenefits","location":null,"positions":[{"description":"Engineering Management:* Managed multiple diverse engineering teams of 5+ full-stack / backend engineers in different orgs.* Delivered multiple high impact projects end-to-end with cross functional collaboration with multiple stakeholders across Product, Design, Sales and Operations.* Strategic roadmap planning, prioritization and resourcing to align with company priorities.* Enabled personal development of engineers through mentoring and identifying right opportunities for career growth.* Hiring and onboarding the best talent to further the company’s mission.Independent Contributions:* Designed and built multiple high-performance and scalable products* Backend infra to store insurance plan metadata and run computation intensive insurance rate calculation algorithms. * User experiences for benefits onboarding, new group and employee insurance enrollments, renewals and open enrollments for multiple insurance carriers.* Growth experiments through A/B testing for top of the funnel customer acquisition. Product workflows for SMB onboarding, activation and expansions through upsells.* Improved performance and reliability of mission critical HR flows for the employee lifecycle.* Internal tools to improve efficiency and reduce operational cost of Customer Support orgs.* Set a high bar for software architecture and code quality through code reviews and tech design reviews.","duration":"Jun 2016 Jun 2021 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jun 2021","start_date":"Jun 2016","subtitle":"Zenefits","title":"Senior Staff Engineer"},{"description":"","duration":"Dec 2015 May 2016 6 months","duration_short":"6 months","end_date":"May 2016","start_date":"Dec 2015","subtitle":"Zenefits","title":"Staff Engineer"},{"description":"","duration":"Dec 2013 Nov 2015 2 years","duration_short":"2 years","end_date":"Nov 2015","start_date":"Dec 2013","subtitle":"Zenefits","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/zenefits"},{"company":"D. E. Shaw & Co.","company_id":"d.-e.-shaw-india-private-limited","location":null,"positions":[{"description":"Built high-throughput, low-latency parsers for real-time stock market data feeds from US and European stock exchanges.","duration":"Jul 2013 Dec 2013 6 months","duration_short":"6 months","end_date":"Dec 2013","start_date":"Jul 2013","subtitle":"D. E. Shaw & Co.","title":"Senior Member Technical"},{"description":"","duration":"Jul 2011 Jun 2013 2 years","duration_short":"2 years","end_date":"Jun 2013","start_date":"Jul 2011","subtitle":"D. E. Shaw & Co.","title":"Member Technical"}],"url":"https://www.linkedin.com/company/d.-e.-shaw-india-private-limited"},{"company":"D. E. Shaw & Co.","company_id":"d.-e.-shaw-india-private-limited","location":"Hyderabad Area, India","positions":[{"description":"","duration":"Dec 2010 May 2011 6 months","duration_short":"6 months","end_date":"May 2011","start_date":"Dec 2010","subtitle":"D. E. Shaw & Co.","title":"Intern"}],"url":"https://www.linkedin.com/company/d.-e.-shaw-india-private-limited"},{"company":"Reckitt Benckiser","company_id":"reckitt","location":"Gurgaon, India","positions":[{"description":"","duration":"May 2009 Nov 2009 7 months","duration_short":"7 months","end_date":"Nov 2009","start_date":"May 2009","subtitle":"Reckitt Benckiser","title":"Project Trainee"}],"url":"https://www.linkedin.com/company/reckitt"}]', '["Stéphane Altounian “Mahesh is one of the best engineers I’ve met in my career. He is solution-driven, always finds a way out of technical difficulties, and writes quality code faster than anybody else. As I was working on a project to build a new customer onboarding experience from scratch, I saw the material impact Mahesh can have on a project when he joins it: he unblocked situations and other engineers who had been stuck for days in a matter of minutes, he naturally became the leader of the engineering team, and he sped up the project timeline considerably. We ended up delivering a product that tremendously reduced time for customers to onboard as well as implementation churn. Mahesh is also a tremendous product partner who constantly contributes great ideas to improve the product for our users. When he joined me on the Growth team, he came with an abnormal number of ideas of experiments to run, which now account for almost half of the experiments we have run and we have in our backlog. His suggestions were also very user-centric, which is only one example of Mahesh’s tendency to always put himself in the shoes of users and to think about their pains.”","Mohan Kumar “Mahesh, Let me put it this way. Throw any problem at him, he will find a solution. Throw a ton of work, he will finish it before you can think of and he will ask for more. He knows hell a lot of technologies and never stops learning new ones. He is one of the few software engineer who can work in almost any area and deliver absolutely fantastic products.”"]']### Assistant: The agent's job is to lead a team focused on risk mitigation and compliance, and today the agent is reaching out to the user because they need the user's expertise in building high-performance web applications for a project related to benefits and HR.
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### Human: Agent: ['Brittany Smith', 'Fetch Package is in the business of people taking care of people & that is also my passion with recruiting. I enjoy connecting candidates to their dream job, working for a company that provides a service that just MAKES SENSE! I bring over 8 years of experience in Talent Acquisition and Project Management to help you find your next career home!', 'Senior Recruiter', 'Fetch', '[{"company":"Fetch","company_id":"fetch-package-delivery","industry":"Freight and Package Transportation","location":"Austin, Texas, United States","positions":[{"description":"Fetch is a last-mile delivery platform for apartment communities. We take property managers completely out of the package business while adding a valuable amenity for residents.We accept all packages at local facilities and coordinate scheduled, door-to-door delivery directly with residents. Through our Fetch app, residents can quickly manage and monitor their packages - a reliable, convenient, and secure process.Founded in 2016 in Dallas, Fetch has grown to over 300 employees and now operates in DFW, Austin, Houston, San Antonio, Seattle, Denver, Chicago, Orlando, Tampa, Jacksonville, Atlanta, Phoenix, DC, Portland, and Charlotte with more markets slated for 2021. We work with 8 of the top 10 management companies in the US, 5 of the top 7 developers, and a number of the largest owners in the country.www.fetchpackage.com","duration":"Jun 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Fetch","title":"Senior Recruiter"}],"url":"https://www.linkedin.com/company/fetch-package-delivery"},{"company":"Talent Navigation Experts","company_id":"talent-navigation-experts","location":"Denver, Colorado","positions":[{"description":"Talent Navigation Experts is a boutique staffing firm in Denver that specializes in recruiting for IT, Accounting, and Finance positions. Our mission is to provide a world-class service for both companies and the top talent they want to recruit by filling contract, contract-to-hire, and direct hire positions at all levels.At TNE, we are #onthehunt to find top candidates and roles that meet and exceed your needs. We take the time to learn about your organization and what you’re specifically looking for n order to create a customized staffing model, unique to your company. Our TNE Cares Program offers a heightened level of customer service for both our candidates and clients. We believe in building a partnership to ensure the best possible outcome for both our clients and candidates.","duration":"Nov 2018 May 2021 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2021","start_date":"Nov 2018","subtitle":"Talent Navigation Experts","title":"Technical Recruiter"}],"url":"https://www.linkedin.com/company/talent-navigation-experts"},{"company":"QuarterLine","company_id":"quarterline-consulting-services","location":null,"positions":[{"description":"QuarterLine specializes in providing clinical and consulting services, as well as subject matter expertise to federal, state and private sector customers.","duration":"Mar 2017 Sep 2018 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2018","start_date":"Mar 2017","subtitle":"QuarterLine","title":"Senior Program Manager"},{"description":"QuarterLine specializes in providing clinical and consulting services, as well as subject matter expertise to federal, state and private sector customers.","duration":"May 2014 Sep 2018 4 years 5 months","duration_short":"4 years 5 months","end_date":"Sep 2018","start_date":"May 2014","subtitle":"QuarterLine","title":"Program Manager"},{"description":"Brittany provides support for QuarterLine\'s website, collateral, public relations, social media marketing and advertising, both in print and online. She coordinates trade show activities, provides project management support, proposal writing and other business development support. Brittany also provides recruiting support through job advertisements and postings on various job boards. Administrative tasks such as answering telephone calls, making travel arrangements and attending Business Development and Sales meetings are also part of a normal business day.","duration":"May 2013 May 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2014","start_date":"May 2013","subtitle":"Quarterline Consulting Services","title":"Marketing Coordinator"},{"description":"Marketing Intern •Provide support for QuarterLine’s website, collateral, public relations, social media marketing, and advertising activities both in print and online. •Coordinate trade show activities•Participate in Business Development and Sales meetings and events•Provide project management, proposal writing, and other writing/presentation support •Conduct market research on target agencies, opportunities, potential partners, and competition•Make travel arrangements for executives•Answer phone calls and direct calls to appropriate parties or take messages","duration":"Sep 2012 May 2013 9 months","duration_short":"9 months","end_date":"May 2013","start_date":"Sep 2012","subtitle":"Quarterline Consulting Services","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/quarterline-consulting-services"}]', '["Jessica Nathan “Brittany is a talented recruiter who is dedicated, passionate, and goes the extra mile for her candidates. She is driven to match the best candidate to the best position and goes out of her way to help others. If you get an opportunity to work with Brittany - JUMP ON IT!! ”","LinkedIn User “I worked with Brittany on a contract position at one of the major companies. She has a great attitude, very professional and an solid work ethic. Highly recommend working with her if you get a chance.”"]']
User: ['Joe Cisneros', 'ISES Austin, Texas', 'Executive Partner at Austin Elegant Transportation', 'Handyman A to Z', '[{"company":"Handyman A to Z","company_id":null,"location":"Austin, Texas Area","positions":[{"description":"","duration":"Oct 2016 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Oct 2016","subtitle":"Handyman A to Z","title":"General Contractor"}],"url":""},{"company":"Austin Elegant Transportation","company_id":null,"location":"Austin, Texas Area","positions":[{"description":"Director of Corporate Sales Director of Corporate Sales","duration":"Oct 2015 - Present 6 years 2 months","duration_short":"6 years 2 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Austin Elegant Transportation","title":"Executive Partner"}],"url":""},{"company":"Austin Black Car Service","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2008 - Present 13 years 6 months","duration_short":"13 years 6 months","end_date":"Present","start_date":"Jun 2008","subtitle":"Austin Black Car Service","title":"Founder & CEO"}],"url":""},{"company":"Centex Beverage, Inc.","company_id":"centex-beverage-inc.","location":"Austin, Texas Area","positions":[{"description":"Marketing and Sales Marketing and Sales","duration":"Jan 2001 Mar 2004 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2004","start_date":"Jan 2001","subtitle":"Centex Beverage, Inc.","title":"Sales"}],"url":"https://www.linkedin.com/company/centex-beverage-inc."},{"company":"United States Marine Corps","company_id":"united-states-marine-corps","location":"El toro,CA, Yuma,AZ, Iwakuni,Japan","positions":[{"description":"IYAOYAS IYAOYAS","duration":"Mar 1992 Oct 1999 7 years 8 months","duration_short":"7 years 8 months","end_date":"Oct 1999","start_date":"Mar 1992","subtitle":"United States Marine Corps","title":"Aviation Weapons"}],"url":"https://www.linkedin.com/company/united-states-marine-corps"}]', '["Frances Adair “When going on vacation, my daughter puts the luggage at the front door and says \\"for Joe\\". Joe has picked us up several times and taken us to/from the airport. He is always on time, vehicles are spotless, he is dressed in suit and tie even at 5am pick up time, and the cost is less than parking the car at the airport for the week. I highly recommend Joe and Austin Black Car Service.”","Robert Rae “Great company to work with, no stress, just good service.”"]']### Assistant: The agent's job is to connect candidates to their dream job, and today the user is reaching out to the agent because they need assistance with finding a reliable and professional transportation service for their upcoming corporate event.
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### Human: Agent: ['Jeffrey Korringa', 'Providing Northern Colorado with premium hosted PBX solutions (mountainphone.com) as well as networking services, structured Cat6 cabling, fiber optics, and other technology related services through Rocky Mountain Systems, Inc. President of RMSI for 19 years.', 'President at Rocky Mountain Systems, inc.', 'Rocky Mountain Systems, inc.', '[{"company":"Rocky Mountain Systems, inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 1997 - Present 24 years 10 months","duration_short":"24 years 10 months","end_date":"Present","start_date":"Jun 1997","subtitle":"Rocky Mountain Systems, inc.","title":"President"}],"url":""}]', '["Nick Morris “In 20 years of commissioning large scale network buildouts, simply the best at what he does. Excellent, thorough, cost-effective & amenable..”","Robin Johnson “Jeff Korringa has provided outstanding web hosting service to my clients for 10 years. Rocky Mountain Systems is amazingly responsive to their needs. I recommend his web hosting service to every web site owner. Since he is locally operated, he is able to respond personally to anyone who wants immediate responses to questions, concerns, or needs. He is patient, intelligent, and knowledgeable.”"]']
User: ['Jenni Welliver', 'A professional baker since 2012, specializing in artisan breads, viennoiserie and pastry.', "Owner | Baker at Little Red's Bakeshop", "Little Red's Bakeshop", '[{"company":"Little Red\'s Bakeshop","company_id":null,"location":"Portland, Oregon Area","positions":[{"description":"Currently working on my first solo project. More information to follow. Currently working on my first solo project. More information to follow.","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Little Red\'s Bakeshop","title":"Proprietor"}],"url":""},{"company":"Lovejoy Bakers","company_id":null,"location":"Portland, Oregon Area","positions":[{"description":"Hired as viennoiserie lead, which involves mixing fillings for danishes, mixing croissant and danish doughs, laminating croissant and danish doughs, making cinnamon rolls and sticky buns, shaping croissants (plain, chocolate, chocolate banana, chocolate raspberry, bacon jalapeño, spinach feta, ham and cheese), shaping and filling danish (cheese, lemon, seasonal fruit, apple, butterhorns) and operating an oven, sheeter and proof/retard box. Working in a fast-paced, high volume (wholesale) production facility. Packaging orders and maintaining a clean work space at all times is critical.","duration":"Jun 2013 Aug 2013 3 months","duration_short":"3 months","end_date":"Aug 2013","start_date":"Jun 2013","subtitle":"Lovejoy Bakers","title":"Viennoiserie"}],"url":""},{"company":"Thorough Bread & Pastry","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"Assisted BOH operations, including but not limited to; in charge of the morning bake 2 out 5 days a week, acted as BOH lead when needed, managed staff and trained new recruits, completed production for the next day in a timely manner, finished cakes and tarts for the pastry case, shaped and baked our specialty baguette, wrote on cakes when needed and assisted FOH with questions pertaining to special orders. I am able to run a convection oven and deck oven simultaneously. Working in a clean and efficient manner is incredibly important to me.","duration":"Aug 2012 Jan 2013 6 months","duration_short":"6 months","end_date":"Jan 2013","start_date":"Aug 2012","subtitle":"Thorough Bread & Pastry","title":"Baker | Pastry Chef"}],"url":""},{"company":"CarWoo!","company_id":"carwoo-","location":"San Francisco Bay Area","positions":[{"description":"Hired as Office Manager and Customer Happiness Representative, to assist daily office operations and field support requests from Buyers. Promoted after 8 months to Designer, to create print material for trade-shows and assist Creative Director with workflow. Hired as Office Manager and Customer Happiness Representative, to assist daily office operations and field support requests from Buyers. Promoted after 8 months to Designer, to create print material for trade-shows and assist Creative Director with workflow.","duration":"Feb 2011 Nov 2011 10 months","duration_short":"10 months","end_date":"Nov 2011","start_date":"Feb 2011","subtitle":"CarWoo!","title":"Office Manager | Designer"}],"url":"https://www.linkedin.com/company/carwoo-"},{"company":"Kosmos Central","company_id":null,"location":"Portland, Oregon Area","positions":[{"description":"Acted as first point of contact for any support or billing related inquiries. Performed administrative duties by managing our client information database, Human Resources and Accounts Payable/Receivable. Worked directly with all departments (Sales, IT, Marketing), and assisted each as needed. Provided technical support via phone, email and support ticket system. In charge of client training via GoToMeeting. Installed e-commerce carts (X-Cart and Magento) and content management systems (Drupal), as well as add-on modules for each. Intermediate knowledge of HTML/XHTML, CSS and basic knowledge of PHP. Managed current projects, and made sure everything was on task. Intermediate knowledge of Microsoft Dynamics Retail Management System, cPanel, phpMyAdmin, GoDaddy account setup and server related management. Advanced knowledge of Google Adwords, Analytics, Webmaster Tools and Mail, including Google Docs.","duration":"Feb 2008 Jan 2011 3 years","duration_short":"3 years","end_date":"Jan 2011","start_date":"Feb 2008","subtitle":"Kosmos Central","title":"Office Manager"}],"url":""},{"company":"McTavish Shortbread","company_id":null,"location":"Portland, Oregon Area","positions":[{"description":"Mixed and baked ingredients according to recipes to produce large quantities of shortbread cookies for wholesale as specialty baked goods. Decorated cookies and operated an 18 pan revolving tray oven. Time management, attention to detail and organizational skills were essential. Mixed and baked ingredients according to recipes to produce large quantities of shortbread cookies for wholesale as specialty baked goods. Decorated cookies and operated an 18 pan revolving tray oven. Time management, attention to detail and organizational skills were essential.","duration":"Jul 2007 Dec 2007 6 months","duration_short":"6 months","end_date":"Dec 2007","start_date":"Jul 2007","subtitle":"McTavish Shortbread","title":"Assistant Baker"}],"url":""},{"company":"Localispace.com","company_id":null,"location":"Bakersfield, California Area","positions":[{"description":"Utilized knowledge of web design and development to create and modify web pages and application views for local internet start-up. High level of proven competency in the design of web sites and development of user-centric interfaces. Drafted and modified web page layout and graphics. Wrote basic HTML/XHTML and CSS code for displaying web page layouts. Troubleshoot display problems. Conducted regular review of web pages in order to maintain broken links and ensure uploaded page content displays correctly. Created web page template layouts and global navigation elements. Able to research and validate user needs prior and throughout development process. Designed and constructed web pages including incorporating graphic user interface (GUI) features and other techniques. Worked with clients to discuss what sort of images they require and how they want to use them, carried out research and preparation for a photo shoot. Created informative tutorials on our products and services. Worked closely with Sales to organize and promote our services at local trade shows. Helped host community events.","duration":"Jun 2006 Jul 2007 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2007","start_date":"Jun 2006","subtitle":"Localispace.com","title":"Web Content Specialist"}],"url":""}]', '["Andrew Conn “Jenni\'s creativity, hard-working, laid-back, and funny nature will be an asset to any team she joins. I\'m happy I had a chance to work with her.”","LinkedIn User “Jenni can do it all! She has a great attitude and is always willing to help. Her ability to interact with customers was a great attribute to our department. It is hard to find people with the skills she possesses. Jenni is always willing to tackle a new project and her positive attitude is contagious.”"]']### Assistant: The agent's job is to provide networking and technology services, and today they are reaching out to the user because they need assistance with setting up an online ordering system for their bakery.
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### Human: Agent: ['Brandon McFarlane', 'Experienced Account Executive and Product Manager with a demonstrated history of working in the telecommunications industry. Skilled in Audio Conferencing, the Cisco Collaboration Suite, Microsoft, Sales, Marketing and Accounting. Strong sales professional with a Masters focused in Education from University of Minnesota-Twin Cities.', 'Collaboration Sales Specialist at Cisco', 'Cisco', '[{"company":"Cisco","company_id":"cisco","industry":"Computer Networking","location":"","positions":[{"description":"","duration":"Nov 2019 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Cisco","title":"Collaboration Sales Specialist"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"BI WORLDWIDE","company_id":"biworldwide","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Responsible for driving growth of the Bunchball gamification platform in Central & Western US and JAPAC. Responsible for driving growth of the Bunchball gamification platform in Central & Western US and JAPAC.","duration":"Apr 2019 Nov 2019 8 months","duration_short":"8 months","end_date":"Nov 2019","start_date":"Apr 2019","subtitle":"BI WORLDWIDE","title":"Director, Global Channel Sales"}],"url":"https://www.linkedin.com/company/biworldwide"},{"company":"West Corporation","company_id":"west-corporation","location":null,"positions":[{"description":"Representing a specific portfolio of telephony, messaging, and virtual collaboration tools for West Corporation, the largest private telecommunications services provider in the world. I work with my customers to find the right communication solutions for them with a focus on UCaaS, Collaboration, Hosted Voice and Hosted Network solutions","duration":"Jan 2018 Apr 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2019","start_date":"Jan 2018","subtitle":"West Corporation","title":"UCaaS Solutions Manager"},{"description":"Responsible for promoting Cisco solutions within West. I helped train our sales reps on the latest Cisco solutions while being responsible for driving those conversations with our customer base as well.","duration":"Jun 2016 Dec 2017 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2017","start_date":"Jun 2016","subtitle":"West Corporation","title":"Partner Program Manager - Cisco Lead"},{"description":"","duration":"Jun 2014 Jun 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2016","start_date":"Jun 2014","subtitle":"West Corporation","title":"Web Collaboration Manager"},{"description":"InterCall is the largest conferencing service provider in the world. Along with a team of over 500 meeting consultants, we employ more than 1500 operators, customer service representatives, call supervisors, accounting, marketing and IT professionals. We serve over 400,000 individual conference leaders in more than 40,000 organizations around the globe with our range of audio, web and video conferencing services. Our strong U.S. presence, which includes five call centers and 26 sales offices, is bolstered by a global reach extending to Canada, Latin America, the United Kingdom, France, Germany, Australia, New Zealand, Hong Kong, Singapore, Japan and India. With more than 140,000 conferencing ports available globally, InterCall can handle the largest conference calls in the industry.","duration":"Jan 2011 Jun 2014 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jun 2014","start_date":"Jan 2011","subtitle":"West Corporation","title":"Global Account Executive"}],"url":"https://www.linkedin.com/company/west-corporation"},{"company":"Apple Retail","company_id":"apple","location":"","positions":[{"description":"Maintain inventory levels and unit accuracy for over 12,000 pieces at the Apple Store in Lincoln Park Maintain inventory levels and unit accuracy for over 12,000 pieces at the Apple Store in Lincoln Park","duration":"Feb 2008 Sep 2011 3 years 8 months","duration_short":"3 years 8 months","end_date":"Sep 2011","start_date":"Feb 2008","subtitle":"Apple Retail","title":"Inventory Control Specialist"}],"url":"https://www.linkedin.com/company/apple"}]', '["Christy Good “I have the pleasure of working with Brandon for over five years. He was an incredible asset to the growth of our Global Accounts. A true team sell approach he has to balance and lead with the account team. Clients always respected Brandon\'s opinion for their UC or collaboration needs. He is the optimal team member who has an amazing ability to work well with multiple levels and responsibilities in a company being strategic to look at their longer term strategy. When Brandon was promoted it was bitter sweet for myself and also the clients. He has continued to succeed and with no doubt slow down in years to come. ”","Stephen Deao “Brandon is an extremely talented sales professional. His success is driven from a strategic approach to both the market as well as meetings. His charisma and likability make him tough to say no to and is what will continue to make him successful. I learned a lot from Brandon and highly recommend him as a sales professional.”"]']
User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to promote Cisco solutions within their company, and today the user is reaching out to the agent because they need assistance with integrating audio conferencing and collaboration tools into their telecommunications infrastructure.
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### Human: Agent: ['Michael DePue', "Mr. DePue is a Vice President and Principal Technical Professional with Atkins' Federal Business Unit. He is a registered Professional Engineer, a Certified Floodplain Manager (CFM), and a Project Management Professional (PMP). He led disaster analyses in North America, Australia, and Europe and managed over 2 million miles of floodplain mapping. His current work focuses on Artificial Intelligence in disaster and structure analysis, development of resilience and mitigation optimization methods, 1-D and 2-D national-scale floodplain mapping, Average Annualized Loss (AAL) analyses, programmatic cost estimation, and on-demand analytics to predict the extent, severity, and damage from a range of disasters. Beginning in 2018, he developed the Map Data Integration (MDI) method to assist FEMA actuaries in assessing riverine, coastal, seismically-induced tsunamis, and pluvial flooding nationwide, providing 1-year to 10,000-year flood elevations and AALs for 90 million structures. In 2017, Mr. DePue developed a Machine-Learning model of wind and flood damage from Hurricanes Irma and Maria to reduce inspection needs from over 130,000 structures to 30,000. He also led an engineering team that developed 2-D dam breach models of 36 facilities in Puerto Rico in 72 hours. Mr. DePue served as a subject matter expert for the Federal Emergency Management Agency (FEMA) Technical Mapping Advisory Council (TMAC) and Interagency Levee Policy Review Committee. Mr. DePue has served as an expert witness in Federal and State court cases. He is an invited keynote and panel speaker on Climate Change and flooding issues. He is an author, co-author, or contributor to 24 papers and 84 presentations and seminars on water resources issues.", 'Vice President at Atkins', 'Atkins Michigan, Inc.', '[{"company":"Atkins Michigan, Inc.","company_id":null,"location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"President of Atkins Michigan, Inc. President of Atkins Michigan, Inc.","duration":"Jun 2014 - Present 7 years 4 months","duration_short":"7 years 4 months","end_date":"Present","start_date":"Jun 2014","subtitle":"Atkins Michigan, Inc.","title":"President"}],"url":""},{"company":"Atkins, P.A. d/b/a Atkins Architecture and Engineering","company_id":null,"location":"Greater New York City Area","positions":[{"description":"President Atkins, P.A. d/b/a Atkins Architecture and Engineering President Atkins, P.A. d/b/a Atkins Architecture and Engineering","duration":"Jun 2014 - Present 7 years 4 months","duration_short":"7 years 4 months","end_date":"Present","start_date":"Jun 2014","subtitle":"Atkins, P.A. d/b/a Atkins Architecture and Engineering","title":"President"}],"url":""},{"company":"Atkins","company_id":"atkins","location":"Austin, Texas, United States","positions":[{"description":"Mr. DePue is a Vice President with Atkins\' Federal Business Unit. He is a registered Professional Engineer in 14 states, a Certified Floodplain Manager (CFM), and a Project Management Professional (PMP). Mr. DePue is a Vice President with Atkins\' Federal Business Unit. He is a registered Professional Engineer in 14 states, a Certified Floodplain Manager (CFM), and a Project Management Professional (PMP).","duration":"Nov 1996 - Present 24 years 11 months","duration_short":"24 years 11 months","end_date":"Present","start_date":"Nov 1996","subtitle":"Atkins","title":"Vice President (Water Resources)"}],"url":"https://www.linkedin.com/company/atkins"},{"company":"PBS&J","company_id":"pbs&j","location":null,"positions":[{"description":"","duration":"2000 2007 7 years","duration_short":"7 years","end_date":"2007","start_date":"2000","subtitle":"PBS&J","title":"Program Manager"},{"description":"","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"PBS&J","title":"Senior Engineer"}],"url":"https://www.linkedin.com/company/pbs&j"},{"company":"Espey, Huston & Associates, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 1996 Jan 1998 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 1998","start_date":"Nov 1996","subtitle":"Espey, Huston & Associates, Inc.","title":"Junior Engineer"}],"url":""},{"company":"Rickmond Engineering","company_id":null,"location":"","positions":[{"description":"","duration":"1995 1996 1 year","duration_short":"1 year","end_date":"1996","start_date":"1995","subtitle":"Rickmond Engineering","title":"Junior Engineer"}],"url":""},{"company":"Illinois State Water Survey","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1994 Jun 1995 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 1995","start_date":"Jan 1994","subtitle":"Illinois State Water Survey","title":"Graduate Student"}],"url":""}]', '["David T. Williams, Ph.D., P.E. “Michael is a real resource for information on the FEMA process for water resources. A very personable guy with an intense desire to solve floodplain related issues, Michael showed me a dedication to his profession that inspired me. Working and teaching with him was a rewarding experience and I hope to work with him again soon.”","Laura Kaminski “Michael was a highly respected colleague when we worked together at PBS&J for many reasons, but especially for his knowledge of the subject matter, leadership, dependability, and effectiveness. Mike was my first supervisor as I began my career after college, and so I learned a lot from him in a professional capacity. He managed his staff with patience and compassion and worked with us to find opportunities to achieve and advance within the organization. Mike\'s team was always very efficient and I truly believe that that stems from his exceptional leadership qualities. Throughout my career, I have come to appreciate Mike\'s supervisory capacity even more and work to be as supportive of my own staff as he was of his.”"]']
User: ['Michael DePue', "Mr. DePue is a Vice President and Principal Technical Professional with Atkins' Federal Business Unit. He is a registered Professional Engineer, a Certified Floodplain Manager (CFM), and a Project Management Professional (PMP). He led disaster analyses in North America, Australia, and Europe and managed over 2 million miles of floodplain mapping. His current work focuses on Artificial Intelligence in disaster and structure analysis, development of resilience and mitigation optimization methods, 1-D and 2-D national-scale floodplain mapping, Average Annualized Loss (AAL) analyses, programmatic cost estimation, and on-demand analytics to predict the extent, severity, and damage from a range of disasters. Beginning in 2018, he developed the Map Data Integration (MDI) method to assist FEMA actuaries in assessing riverine, coastal, seismically-induced tsunamis, and pluvial flooding nationwide, providing 1-year to 10,000-year flood elevations and AALs for 90 million structures. In 2017, Mr. DePue developed a Machine-Learning model of wind and flood damage from Hurricanes Irma and Maria to reduce inspection needs from over 130,000 structures to 30,000. He also led an engineering team that developed 2-D dam breach models of 36 facilities in Puerto Rico in 72 hours. Mr. DePue served as a subject matter expert for the Federal Emergency Management Agency (FEMA) Technical Mapping Advisory Council (TMAC) and Interagency Levee Policy Review Committee. Mr. DePue has served as an expert witness in Federal and State court cases. He is an invited keynote and panel speaker on Climate Change and flooding issues. He is an author, co-author, or contributor to 24 papers and 84 presentations and seminars on water resources issues.", 'Vice President at Atkins', 'Atkins Michigan, Inc.', '[{"company":"Atkins Michigan, Inc.","company_id":null,"location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"President of Atkins Michigan, Inc. President of Atkins Michigan, Inc.","duration":"Jun 2014 - Present 7 years 4 months","duration_short":"7 years 4 months","end_date":"Present","start_date":"Jun 2014","subtitle":"Atkins Michigan, Inc.","title":"President"}],"url":""},{"company":"Atkins, P.A. d/b/a Atkins Architecture and Engineering","company_id":null,"location":"Greater New York City Area","positions":[{"description":"President Atkins, P.A. d/b/a Atkins Architecture and Engineering President Atkins, P.A. d/b/a Atkins Architecture and Engineering","duration":"Jun 2014 - Present 7 years 4 months","duration_short":"7 years 4 months","end_date":"Present","start_date":"Jun 2014","subtitle":"Atkins, P.A. d/b/a Atkins Architecture and Engineering","title":"President"}],"url":""},{"company":"Atkins","company_id":"atkins","location":"Austin, Texas, United States","positions":[{"description":"Mr. DePue is a Vice President with Atkins\' Federal Business Unit. He is a registered Professional Engineer in 14 states, a Certified Floodplain Manager (CFM), and a Project Management Professional (PMP). Mr. DePue is a Vice President with Atkins\' Federal Business Unit. He is a registered Professional Engineer in 14 states, a Certified Floodplain Manager (CFM), and a Project Management Professional (PMP).","duration":"Nov 1996 - Present 24 years 11 months","duration_short":"24 years 11 months","end_date":"Present","start_date":"Nov 1996","subtitle":"Atkins","title":"Vice President (Water Resources)"}],"url":"https://www.linkedin.com/company/atkins"},{"company":"PBS&J","company_id":"pbs&j","location":null,"positions":[{"description":"","duration":"2000 2007 7 years","duration_short":"7 years","end_date":"2007","start_date":"2000","subtitle":"PBS&J","title":"Program Manager"},{"description":"","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"PBS&J","title":"Senior Engineer"}],"url":"https://www.linkedin.com/company/pbs&j"},{"company":"Espey, Huston & Associates, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 1996 Jan 1998 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 1998","start_date":"Nov 1996","subtitle":"Espey, Huston & Associates, Inc.","title":"Junior Engineer"}],"url":""},{"company":"Rickmond Engineering","company_id":null,"location":"","positions":[{"description":"","duration":"1995 1996 1 year","duration_short":"1 year","end_date":"1996","start_date":"1995","subtitle":"Rickmond Engineering","title":"Junior Engineer"}],"url":""},{"company":"Illinois State Water Survey","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1994 Jun 1995 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 1995","start_date":"Jan 1994","subtitle":"Illinois State Water Survey","title":"Graduate Student"}],"url":""}]', '["David T. Williams, Ph.D., P.E. “Michael is a real resource for information on the FEMA process for water resources. A very personable guy with an intense desire to solve floodplain related issues, Michael showed me a dedication to his profession that inspired me. Working and teaching with him was a rewarding experience and I hope to work with him again soon.”","Laura Kaminski “Michael was a highly respected colleague when we worked together at PBS&J for many reasons, but especially for his knowledge of the subject matter, leadership, dependability, and effectiveness. Mike was my first supervisor as I began my career after college, and so I learned a lot from him in a professional capacity. He managed his staff with patience and compassion and worked with us to find opportunities to achieve and advance within the organization. Mike\'s team was always very efficient and I truly believe that that stems from his exceptional leadership qualities. Throughout my career, I have come to appreciate Mike\'s supervisory capacity even more and work to be as supportive of my own staff as he was of his.”"]']### Assistant: The agent's job is to provide technical expertise in floodplain management and disaster analysis, while the user is reaching out to the agent because they need assistance in developing resilience and mitigation methods for a project involving 2-D dam breach models.
|
### Human: Agent: ['Susan Carrubba, RN MBA', 'SCarrubba059@gmail.com SALES PROFESSIONAL with extensive experience managing sales managers and representatives in the Biotech, Pharmaceutical, Specialty Pharmacy, Medical Device, Home Infusion and Laboratory industries. Highly adept at building and motivating sales teams with proven success. Registered Nurse with clinical expertise in cardiology, oncology/hematology, neurology, autoimmune diseases, rheumatology, neurology, gastroenterology, wound care, respiratory, dermatology and diabetes. Additional areas of expertise include account planning, managed care contracting, GPO/IDN contracting, reimbursement to include buy and bill, budget impact modeling, IC modeling and launch strategies.', 'Sr. Area Sales Manager, Hematology at Novartis', 'Novartis', '[{"company":"Novartis","company_id":"novartis","industry":"Pharmaceutical Manufacturing","location":null,"positions":[{"description":"Manage 8 Hematology Sales Specialists in the Miami District responsible for the promotion of 3 Hematology/Oncology products,","duration":"Jan 2019 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Novartis","title":"Oncology/Hematology Sr. Area Leader (Sales)"},{"description":"Responsible for the territory sales of Gilenya for MS and the successful launch of a newly FDA approved product Aimovig for the prevention of Migraine. #20/175 for Gilenya and #1 in the district for Aimovig through 3rd quarter 2018.","duration":"Nov 2017 Jan 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 2019","start_date":"Nov 2017","subtitle":"Novartis","title":"Executive Sales Specialist"},{"description":"• Directly leads 8 Managers and 56 patient service liaisons within the Central Zone supporting patient product access for Gilenya and Cosentyx brands (biologic). Disease states supported include Multiple Sclerosis and PSO/AS/PSA. Support Tier 1-2 HCP Dermatology, Rheumatology and Neurology Clinics and offices.• Point person for reviewing potential sales business analytic tools.• Established and executed awards and KPIs for both brands.• Work directly with cross functional RDs supporting brand initiatives and pull through strategies to include sales, managed care access, HUB activities and reimbursement/co-pay card initiatives.\uf0d8 2016 One Award Team \uf0d8 KPI development both brands\uf0d8 #1 Nurse Managers Central Zone 2016","duration":"Aug 2016 Nov 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Nov 2017","start_date":"Aug 2016","subtitle":"Novartis","title":"Regional Director - Patient Services"}],"url":"https://www.linkedin.com/company/novartis"},{"company":"Boehringer Ingelheim","company_id":"boehringer-ingelheim","location":"Florida- Puerto Rico","positions":[{"description":"• Directly led 11 Clinical Sales Consultants selling Cardiovascular products (Pradaxa and Praxbind) and Respiratory products (Stiolto, Spiriva and Striverdi). Disease states supported include Atrial Fib and COPD and Asthma. • Launched Stiolto and Striverdi in Respiratory and Praxbind in Cardiovascular.\uf0d8 2015 PRESIDENT’S CLUB WINNER - #1 out of #14 Associate Directors Nationally based on sales performance at 116.95% to plan.\uf0d8 2015 PRESIDENT’S INNOVATION AWARD for 6 month project management rotation managing 29 projects from medical to commercial to incorporate patient voice and insights into all company initiatives. Executed and successfully launched 6 projects. \uf0d8 2016 Quarter 1 RANKING #1 out of #14 Associate Directors Nationally sales contest award winner.\uf0d8 ASSOCIATE DIRECTOR LEAD for Cardiovascular task force establishing customer focused programs.\uf0d8 ASSOCIATE DIRECTOR LEAD for business analytics and account planning training Nationally.\uf0d8 WOMEN’S LEADERSHIP INITIATIVE SOUTHEAST LEAD communicating all WLI initiatives/conference calls for Southeast Zone.","duration":"Apr 2014 Aug 2016 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2016","start_date":"Apr 2014","subtitle":"Boehringer Ingelheim","title":"Associate Director, Clinical Science Consultants"}],"url":"https://www.linkedin.com/company/boehringer-ingelheim"},{"company":"Shire Regenerative Inc.","company_id":null,"location":"Bradenton, Florida","positions":[{"description":"• Directly led 5 Regional Sales Directors and 38 sales specialists across Southeast US promoting Dermagraft, an FDA approved living skin substitute for diabetic foot ulcers selling to HCPs, wound care centers, hospitals and VA facilities for start up BU and annual revenue goal of 30M.\uf0d8 MANAGED sales team through extensive periods of change including an acquisition, DOJ investigation, consistent corporate structure change producing sales results of 65% annual growth in 2013.\uf0d8 RECEIVED SHIRE AWARD recognizing immediate impact to business growth Qtr 2 2013.\uf0d8 HIRED AND TRAINED 50% of the Southeast Sales force and Regional Directors in a 6 month time frame due to DOJ investigation.\uf0d8 MANAGED specific pricing contracts for the Southeast Zone attributing to 65% growth 2013.","duration":"Jan 2013 Mar 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2014","start_date":"Jan 2013","subtitle":"Shire Regenerative Inc.","title":"Zone Director South"}],"url":""},{"company":"ArjoHuntleigh, a Gettinge Company","company_id":"arjoglobal","location":"Eastern United States","positions":[{"description":"• Directly led 8 district sales managers, one capital sales manager and 72 sales specialists for the East Coast of US promoting sales and contracting efforts for rental agreements and capital sales of therapeutic support surfaces.• New product launches include disposable product (Skin IQ), and capital (low bed).• Responsible for revenue goal of 131M and successful new product launches.\uf0d8 SELECTED AS RVP LEAD to ensure smooth US acquisition from KCI to ArjoHuntleigh.\uf0d8 NEGOTIATED AND AWARDED largest five- year rental contract producing 1.2M in annual revenues with Florida based Hospital System.\uf0d8 NEGOTIATED AND AWARDED 1M annual revenue contract with Health System based in NY.\uf0d8 RECEIVED OUTSTANDING LEADERSHIP AWARD as Regional Vice President.District Sales Manager, Therapeutic Support Systems – Georgia/Florida/Puerto Rico (2010 - 2011)• Managed 8 Account Managers in Georgia/Florida/Puerto Rico selling capital equipment and negotiating rental agreements for therapeutic support surfaces in the acute hospital and VA setting.• Responsible for responding to all District RFPs and 15 M in revenue.\uf0d8 INCREASED growth opportunities through developing new channel distribution, revision of GPO process and rental contract awards.\uf0d8 INDIVIDUAL lead on company’s largest potential rental contract of 3.1M with Adventist Health System creating all presentations and conducting all price negotiations.\uf0d8 RANKED #3 from #13 when hired as District Manager first year.\uf0d8 INCREASED CAPITAL SALES from 345K to 915K and rental revenue by 150% first year in Florida District.\uf0d8 RECEIVED EXCEPTIONAL LEADERSHIP AWARD as District Manager","duration":"Jul 2010 Jan 2013 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jan 2013","start_date":"Jul 2010","subtitle":"ArjoHuntleigh, a Gettinge Company","title":"RVP of Sales East"}],"url":"https://www.linkedin.com/company/arjoglobal"},{"company":"Centocor Orthobiotech, Inc.","company_id":"centocor","location":"Horsham PA","positions":[{"description":"• Managed 8 area business sales specialists in 9 states across the Mid-Atlantic Region supporting Rheumatology, Gastroenterology and Dermatology franchises with reimbursement education for buy and bill product.• Area business sales specialists were a direct customer facing sales force educating infusion suites (Rheumatology, GI and Oncology), physicians and Hospitals on proper coding, claim processing, contracting process utilizing budget impact modeling to support Health Economic cost containment initiatives.• Supported and trained staff with two new product launches – Simponi and Stelara, injectable biologic products.\uf0d8 AWARDED President’s Club 2005 and 3 additional sales contest awards for #1 out of 12 Districts Nationally. \uf0d8 MOVED Mid-Atlantic region from #10 to #1 first year as Regional Business Manager.\uf0d8 LED corporate initiative to educate field organization regarding specialty pharmacy and clinical topics.Area Business Specialist (2004 – 2005)• Sales Field specialist calling on physicians, infusion suites (Rheumatology, GI and Oncology), Hospitals educating on proper coding, claim processing, contract negotiations and process specific to Remicade.• Educated on access to care strategies, cost of burden initiatives, population health modeling.\uf0d8 AWARDED “Run through the Warehouse” award for strongest team performance as an Area Business Specialist coming in #1 out of 12 areas.\uf0d8 SALES territory growth of 24% top accounts first year as an Area Business Specialist.","duration":"Aug 2004 Jul 2010 6 years","duration_short":"6 years","end_date":"Jul 2010","start_date":"Aug 2004","subtitle":"Centocor Orthobiotech, Inc.","title":"Regional Business Manager"}],"url":"https://www.linkedin.com/company/centocor"}]', '["Lawler Rogers “I had the pleasure of reporting to Susan during my time at Arjohuntleigh and she was an integral part of my development as a Senior Sales Leader. She is a tremendous strategic thinker and focuses on the development of her leadership team. Firms looking for strength in Sales, Marketing, and Clinical Leadership would benefit significantly from a skill set like Susan\'s. Lawler Rogers”","Brian Dragutsky, MBA “Susan is a highly dedicated, hard working sales leader. I have had the privilege to work with Susan and see first hand how she leads teams and how successful her teams perform. I would highly recommend Susan for any sales management or lease positions!”"]']
User: ['Beth Q Wilson', 'Accomplished sales and account management professional with extensive experience managing a large, complex assigned account base to develop and maintain client relationships, retain and grow business while maximizing client satisfaction. Skilled in all aspects of account development including interviewing for understanding, sales/service plan utilization, managing client calls and problem resolution.', 'Customer Success Representative at PharmScript LLC', 'PharmScript LLC', '[{"company":"PharmScript LLC","company_id":"pharmscript","industry":"Pharmaceutical Manufacturing","location":"","positions":[{"description":"","duration":"Aug 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Aug 2021","subtitle":"PharmScript LLC","title":"Customer Success Representative"}],"url":"https://www.linkedin.com/company/pharmscript"},{"company":"Omnicare, a CVS Health company","company_id":"omnicare","location":"Greensboro/Winston-Salem, North Carolina Area","positions":[{"description":"Provided routine scheduled services to assigned long term care communities and owned immediate issue resolution in those communities. Conducted customer training and drove utilization of key programs and services, meeting customer activity quotas and using CRM technology to ensure customer actions and follow up.• Successfully managed $7.2M book of business covering 25 accounts and 1,500 clients. Provided routine scheduled services to assigned long term care communities and owned immediate issue resolution in those communities. Conducted customer training and drove utilization of key programs and services, meeting customer activity quotas and using CRM technology to ensure customer actions and follow up.• Successfully managed $7.2M book of business covering 25 accounts and 1,500 clients.","duration":"2017 Sep 2020 3 years","duration_short":"3 years","end_date":"Sep 2020","start_date":"2017","subtitle":"Omnicare, a CVS Health company","title":"Account Manager, Senior Living"}],"url":"https://www.linkedin.com/company/omnicare"},{"company":"Ricoh USA, Inc.","company_id":"ricoh-company-ltd-","location":"High Point, NC","positions":[{"description":"Developed territory to maximize client satisfaction and sales revenue through promotion of product, services and solutions. Proactively developed new accounts in addition to protecting and growing existing client business.• Grew account base by 10% through expanding current footprint and acquisition of new clients. Developed territory to maximize client satisfaction and sales revenue through promotion of product, services and solutions. Proactively developed new accounts in addition to protecting and growing existing client business.• Grew account base by 10% through expanding current footprint and acquisition of new clients.","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"Ricoh USA, Inc.","title":"Account Executive"}],"url":"https://www.linkedin.com/company/ricoh-company-ltd-"},{"company":"Buckeye Advisors","company_id":null,"location":"Winston-Salem, NC","positions":[{"description":"Worked with senior citizens and their families, to manage needs, resolve problems and address concerns associated with transition from private residence to retirement housing.• Developed system to streamline payroll and client donation records resulting in improved client and employee satisfaction. Worked with senior citizens and their families, to manage needs, resolve problems and address concerns associated with transition from private residence to retirement housing.• Developed system to streamline payroll and client donation records resulting in improved client and employee satisfaction.","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"Buckeye Advisors","title":"Client Relationship Manager"}],"url":""},{"company":"HEWLETT-PACKARD COMPANY","company_id":"hewlett-packard-enterprise","location":null,"positions":[{"description":"Managed account relationships critical for growth and retention of annuity business in assigned complex corporate (Fortune 100) clients. Developed sales/service plans, prepared forecasting and participated with cross-functional HP teams to ensure total client satisfaction and full utilization of HP Technology Services portfolio.• Demonstrated sales excellence through consistent achievement of annual sales goals of $6.5M and 99% account retention.","duration":"2007 2013 6 years","duration_short":"6 years","end_date":"2013","start_date":"2007","subtitle":"HEWLETT-PACKARD COMPANY","title":"Account Management / Senior Inside Sales Representative"},{"description":"Sold the full portfolio of Technology Services in assigned enterprise (Fortune 500) accounts. Developed and executed sales plans to ensure proper coverage and maximize account retention and growth. Managed client relationships including account calls, problem resolution, presentations and negotiations.• Negotiated competitive contracts to maintain HP foot print in assigned accounts, resulting in 99% retention of business.","duration":"2001 2007 6 years","duration_short":"6 years","end_date":"2007","start_date":"2001","subtitle":"HEWLETT-PACKARD COMPANY","title":"Territory Sales Representative"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"}]', '["LinkedIn User “Beth is one of the hardest working ladies that I have had the pleasure of working with at Omnicare. Beth is committed, loyal and very dedicated. When you work with communities in Assisted Living, Beth demonstrated patience with the residents and an excellent rapport with the staff in all of her accounts. Beth is very conscientious and diplomatic in dealing with her accounts. You can always count on her when things needed to be turned around on a dime. Beth is one of the most reliable and dependable when crunch time came. She is very compassionate and kind and never misses the opportunity to assist others. Beth is the type of person you can count on to keep a cool head in a stressful situation, and has a positive attitude that is contagious. ”","Jay Chatmon “I had the pleasure to work with Beth for two years at Ricoh USA. From her initial training, she connected with the resources within the office that were successful and absorbed the industry knowledge necessary to succeed. Beth constantly exceeded the goals set by Ricoh and her clients. She was a detail oriented account manager that worked daily to find and eliminate her clients challenges with customized industry specific solutions. By putting them first, she provided value throughout every step of the sales process. It is a true loss for Ricoh but I look forward to seeing her career path from here. She is an asset for any sales organization that is lucky enough to have her.”"]']### Assistant: The agent's job is to manage client relationships and maximize client satisfaction, and today the agent is reaching out to the user to discuss potential business opportunities and address any concerns they may have.
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### Human: Agent: ['Martin Quigley', 'Strong technical grounding in a variety of platforms with considerable leadership experience in implementing high profile and complexity projects on time and within budget.My overall objective is to leverage technical and business skills to provide a positive experience in exceeding client expectationsSpecialties: Technical and Project LeadershipTeam managementStrong Communication and Analytical skills', 'AMS Solutions at Optimal Solutions', 'Optimial Solutions', '[{"company":"Optimial Solutions","company_id":"optimal-solutions","location":"","positions":[{"description":"- Supporting Application Managed Services for Optimal\'s clients in co-ordinating efforts with a variety of different support teams to meet customer needs- Evaluating and improving on Optimal\'s support protocols- Providing pre- and post-sales support - Supporting Application Managed Services for Optimal\'s clients in co-ordinating efforts with a variety of different support teams to meet customer needs- Evaluating and improving on Optimal\'s support protocols- Providing pre- and post-sales support","duration":"May 2010 - Present 11 years 7 months","duration_short":"11 years 7 months","end_date":"Present","start_date":"May 2010","subtitle":"Optimial Solutions","title":"AMS Solutions"}],"url":"https://www.linkedin.com/company/optimal-solutions"},{"company":"EDS, an HP company","company_id":"hewlett-packard-enterprise","location":null,"positions":[{"description":"Project support is often a key yet overlooked part of the system lifecycle. After delivering on a project, it is necessary to provide quality support to promote strong collaboration between business and technical teams and therefore ensure that the implemented processes are of ongoing use and value to the client. Duties here involve:- Regular communication with support teams to discuss outstanding defects, minor changes and future process enhancements/upgrades- Upgrade infrastructure but minimize the impact to the end user- Set up emergency procedures to cater for sensitive/time-critical support issues. These processes can and are being used globally throughout the entire EDS SAP Internal initiative- Document and promote procedures within the team to ensure team and individual responsibilities are clear and understood- Integrate local support teams into a global support environment. A strong component of this is encouraging and promoting local resource to avail of global support opportunities- Conduct various project and personnel reviews with both technical and business peers- Perform cost/benefit analysis for use of external contractors as well as service contract cost control","duration":"Jan 1994 Jun 2010 16 years 6 months","duration_short":"16 years 6 months","end_date":"Jun 2010","start_date":"Jan 1994","subtitle":"EDS, an HP company","title":"Project Management"},{"description":"Involved in several US-based projects, from initial set-up to post implementation support. The highlights of this role are:- Responsible for the development, delivery and support of new functionality which enhances EDS’ internal processes in delivering Pass Through, Contract/Renewing Payment Administration and Resource Related Billing- Delivery of a comprehensive model for allowing EDS to purchase goods on behalf of its clients and ‘pass them through’ at a minimal sell mark-up cost- Conversion of US Accounts Receivable onto SAP v4.6, the key factors being data and process accuracy as well as minimal disruption to on-going accounting processes- Migration of US General Ledger (GL) processes to SAP/ECC 5.0 where continuation of the existing legacy feeds to the \'old\' GL system while implementing new control and business processes was a priority- Delivery of US/Global Accounts Payable (AP) and Supply Chain Management (SCM) processes to SAP/ECC 5.0All of the above involved considerable interaction with both immediate and remote technical teams, various levels of business community, establishment and enforcement of quality and project control processes, notably dealing with changes to scope, design etc.","duration":"Jan 1998 Dec 2008 11 years","duration_short":"11 years","end_date":"Dec 2008","start_date":"Jan 1998","subtitle":"EDS, an HP company","title":"Technical Team Lead"},{"description":"Involved in full development cycle (requirements to implementation) of a number of major initiatives within EDS, namely:- Implementation of customised Procurement workflows, designed around a common set of procurement and financial approval processes- Configuration of Asset and Vendor processes within SAP 2.0d and the subsequent data migration that ensued","duration":"Jul 1995 Dec 1997 2 years 6 months","duration_short":"2 years 6 months","end_date":"Dec 1997","start_date":"Jul 1995","subtitle":"EDS, an HP company","title":"SAP Developer"},{"description":"Primarily supporting EMEA Human Resources, this role involved:- Interacting with various levels to provide helpdesk services- Supporting mainframe applications (IMS/Interpers) - resolving issues, enhancing functionality- Developing complementary PC systems using dBase, MS Access and Visual Basic","duration":"Sep 1989 Jun 1995 5 years 10 months","duration_short":"5 years 10 months","end_date":"Jun 1995","start_date":"Sep 1989","subtitle":"EDS, an HP company","title":"Legacy Systems Developer"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"}]', '["Gareth Jones “I found Martin to be a very committed, organised and effective project manager with an excellent knowledge of SAP. He has a good eye for detail and is very much focused on getting the right results for the business.”","LinkedIn User “Martin is a skilled technical strategist and problem solver who is great at identifying problems and formulating potential solutions.”"]']
User: ['Jenny Bridges', 'Strategic and creative marketing professional with over fifteen years of expertise in all facets of marketing. Instrumental in streamlining and improving marketing strategies, problem-solving unique business challenges, enhancing productivity, and building key partnerships.- ABM Strategy- B2B Marketing- B2C Marketing- Brand Strategy- Business Development - Client Services - Client Relations - Creative Production - Digital Marketing- Event Planning and Production- Lead Generation | Nurture | Scoring - Marketing Automation- Product Launches- Sales Enablement', 'Senior Director, Client Experience at Revive', 'Revive', '[{"company":"Revive","company_id":"thinkrevive","industry":"Marketing and Advertising","location":"Nashville, Tennessee, United States","positions":[{"description":"","duration":"Mar 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Revive","title":"Senior Director, Client Experience"}],"url":"https://www.linkedin.com/company/thinkrevive"},{"company":"Crestcom International","company_id":"crestcom-international-llc","location":"Greater Denver Area","positions":[{"description":"","duration":"Mar 2019 Mar 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2020","start_date":"Mar 2019","subtitle":"Crestcom International","title":"Director of Marketing"}],"url":"https://www.linkedin.com/company/crestcom-international-llc"},{"company":"90octane","company_id":"90octane","location":"Greater Denver Area","positions":[{"description":"Client-facing role focused on maintaining and elevating key relationships by driving strategy and leading the execution of that strategy internally at 90octane. Responsible for leading junior account team members and helping them elevate and grow professionally. - Strategic lead on several accounts across 90octanes industrial, healthcare, and travel verticals primarily focused on B2B marketing campaigns- Managed one of 90octane\'s longest-tenured clients and grew account revenue by 25% over three years- Work cross-functionally across departments to help drive business goals and opportunities- Help grow and lead strategic marketing decisions for clients\' business - their key issues, competitive situation and industry trends in the digital marketing space- Responsible for revenue and budgets across multiple campaigns over one million dollars or more- Lead a team of account members by mentoring, guiding and elevating - Develop close relationships with senior-level decision makers while establishing 90octane as a trusted partner who is invested in their business- Partner with senior leadership team on new business pitches and development - Responsible for helping create strategies for demand and lead generation campaigns turning marketing qualified leads into sales qualified leads","duration":"Aug 2014 Mar 2019 4 years 8 months","duration_short":"4 years 8 months","end_date":"Mar 2019","start_date":"Aug 2014","subtitle":"90octane","title":"Account Director, Team Lead"}],"url":"https://www.linkedin.com/company/90octane"},{"company":"Digital Assets Inc.","company_id":"digital-assets-inc.","location":"Centennial, CO","positions":[{"description":"- Managed top 20 accounts as main resource for change requests and maintaining client relationships.- Oversaw developmental and implementation for new websites and designs.- Spearheaded all new projects, developed project timelines, handled ongoing and reoccurring issues and corresponded with clients.- Aided team with launches of new and innovative websites through the proper marketing mediums. - Reviewed sales initiatives and results with key corporate decision-makers.- Monitored account performance by identifying situations requiring intervention and allocation of resources.- Analyzed customer business performance to identify growth, up-sell or cross-sell and new business opportunities.- Served as lead project controller charged with tracking issues, monitoring resources, creating status reports and maintaining production schedules.","duration":"Oct 2012 Aug 2014 1 year 11 months","duration_short":"1 year 11 months","end_date":"Aug 2014","start_date":"Oct 2012","subtitle":"Digital Assets Inc.","title":"Senior Account Manager"}],"url":"https://www.linkedin.com/company/digital-assets-inc."},{"company":"MorEvents","company_id":"morevents","location":"Englewood, CO","positions":[{"description":"- Streamlined planning and maintaining events for second largest client account.- Planned more than 50 events annually with a budget range between $10 - $200k. - Domestic and international event experience. - Managed all aspects of account budgets, site location grids, RFP’s and contracts.- Managed responsibilities and expectations of both volunteer and staff at each event.- Negotiated with suppliers, vendors and entertainers to secure best rates.- Coordinated highly qualified DMC’s, caters, audiovisual, florists, transportation.- Responsible for creation of marketing collateral including save the dates, invites, direct mail, menu cards, escort cards, name badges, signage, and registration websites.- Facilitated high traffic events such as World Ag Expo, Indianapolis 500, MasterCard LAC Board of Directors Meeting, Judi’s House Nonprofit Fundraiser, MasterCard Stand Up to Cancer.","duration":"Mar 2011 Oct 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2012","start_date":"Mar 2011","subtitle":"MorEvents","title":"Event Choreographer"}],"url":"https://www.linkedin.com/company/morevents"},{"company":"Dish Network","company_id":"dish-network","location":"Englewood, CO","positions":[{"description":"- Created marketing material including; TV, web, social media, direct mail, brochures, print and email for two Olympic interactive campaigns with NBC Universal that had over 5.5 million views - Aided with creation of the Univision World Cup voting application that had over 104 million total votes - Assisted with raising awareness of over 30 current and new interactive television applications.- Managed aspects of marketing material, copywriting and promotions for the Interactive Television department.- Helped to create thirty television spots both internally and externally with clients.- Wrote and produced content for company technical chats.- Collaborated with external clients to create vision and develop compelling marketing plans that mirrored brand objectives within Dish Network and other market needs.- Responsible for creation of department events and meetings with external clients that included on site planning, logistics, entertainment and coordination with onsite event staff. - Oversaw fundraising and relationship building with key sponsors. - Served as department lead for company annual trade show with more than 2,000 retailers. - Managed booth layout and design, sponsorship\'s, prize giveaways, technical setup and take down as well as employee management in booth.","duration":"Aug 2007 Mar 2011 3 years 8 months","duration_short":"3 years 8 months","end_date":"Mar 2011","start_date":"Aug 2007","subtitle":"Dish Network","title":"Program Marketing Manager"}],"url":"https://www.linkedin.com/company/dish-network"},{"company":"University of Colorado Hospital","company_id":"uchealth","location":"Aurora, CO","positions":[{"description":"- Responsible for all marketing material (online, print and email) for blood donor center in hospital.- Maintained donor relations to help ensure future donations at the blood center.- Created email marketing campaigns to raise awareness about the importance of donating blood, plasma and platelets and how it can save lives. Results included an increase of 50 donors per week. - Processed, stored and labeled donated blood, plasma and platelets in accordance with AABB (American Association of Blood Banks) guidelines.- Created online content for blood donor center for corporate UCH website.","duration":"Jan 2007 Aug 2007 8 months","duration_short":"8 months","end_date":"Aug 2007","start_date":"Jan 2007","subtitle":"University of Colorado Hospital","title":"Marketing and Donor Recruiter Specialist"}],"url":"https://www.linkedin.com/company/uchealth"}]', '["Jeff Russell “There are a lot of words to describe Jenny . . . dependable, creative, organized, leader, motivated, detailed and strategic. However, there\'s one word for sure that I would use when talking about her and that\'s \\"recommended\\". Highly recommended, that is! ”","Jonathan Boltax “When I needed a go-to person to get something done, Jenny was always a key contact. She is resourceful, creative and a pleasure to work with.”"]']### Assistant: The agent's job is to provide pre- and post-sales support for Optimal Solutions, and today the user is reaching out to the agent because they need assistance with enhancing their marketing strategies and improving productivity at Revive.
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### Human: Agent: ['Luvin Munoz', 'Results-driven Technology and Marketing professional, with over 12 years experience and expertise in B2B and B2C. Experience in Channel and Direct Sales, Project/Account Management, Customer Relations, Negotiations and Public Sector. Strategic and innovative leader who thrives on challenge and the opportunity to excel and deliver. Expertise in different areas across IT such as Software, Hardware, Cloud, Managed Services, Business Process Outsourcing, Business Contact Center and Remote Infrastructure Management.', 'Technology and Marketing Professional.', 'Mattnoz', '[{"company":"Mattnoz","company_id":"mattnozdigital","industry":"Advertising Services","location":"Greater Nashville Area, TN","positions":[{"description":"Develop branding guidelines and Marketing strategy based on clients visions, missions and needs. 100% consumer based oriented. Managing a team of Content Developers, Web Developers, App Developers and Marketing Professionals with over 20 years of combined experience in technology and a proven track record of growing businesses. With our solutions we help your business to grow the sales and reach of your brand to maximize your marketing investment. Develop branding guidelines and Marketing strategy based on clients visions, missions and needs. 100% consumer based oriented. Managing a team of Content Developers, Web Developers, App Developers and Marketing Professionals with over 20 years of combined experience in technology and a proven track record of growing businesses. With our solutions we help your business to grow the sales and reach of your brand to maximize your marketing investment.","duration":"May 2017 - Present 5 years 1 month","duration_short":"5 years 1 month","end_date":"Present","start_date":"May 2017","subtitle":"Mattnoz","title":"Founder"}],"url":"https://www.linkedin.com/company/mattnozdigital"},{"company":"Techseed LLC","company_id":"techseed-llc","location":"Greater Nashville Area","positions":[{"description":"Responsible for the commercial strategy and development of the organization, involving activities related to marketing, sales, product development and customer service to drive business growth and market share. Responsible for the commercial strategy and development of the organization, involving activities related to marketing, sales, product development and customer service to drive business growth and market share.","duration":"Mar 2014 - Present 8 years 3 months","duration_short":"8 years 3 months","end_date":"Present","start_date":"Mar 2014","subtitle":"Techseed LLC","title":"Owner & Co-Founder"}],"url":"https://www.linkedin.com/company/techseed-llc"},{"company":"ITS InfoCom","company_id":"its-infocom","location":"Costa Rica","positions":[{"description":"Responsible for the sales operation in US and Canada. Main duties such as create, maintain and develop a business portfolio on the space of Managed Services, Infrastructure Management, Data Center & Virtualization, Business Process Outsourcing and Business Contact Center. Manage sales processes, and sales teams. Create aggressive sales strategies, campaigns and marketing material in the core competencies of the company. Host web presentations, conferences, live presentations, workshops and customers roadshows.","duration":"Mar 2012 Mar 2014 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2014","start_date":"Mar 2012","subtitle":"ITS InfoCom","title":"US Sales Manager"}],"url":"https://www.linkedin.com/company/its-infocom"},{"company":"Lenovo","company_id":"lenovo","location":"Costa Rica","positions":[{"description":"Sales consultant for Lenovo VAR’s in the SMB market, handling the entire hardware and services portfolio. Public and private bid’s, RFP’s and RFI’s. B2B sales environment, working with the 5 major IT distributors in the US & Canada. Manage distributor logistics, internal programs, discounts, rates, deal registrations and custom to order processes. I performed training sessions for business partners and customers. Top sales consultant on the US for over 1 year, I achieved and exceeded the sales goals by a 123%. Top Account Manager in customer satisfaction and closed business on custom to order deals..","duration":"Mar 2010 Apr 2011 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2011","start_date":"Mar 2010","subtitle":"Lenovo","title":"Channel Account Manager"}],"url":"https://www.linkedin.com/company/lenovo"},{"company":"ICT Marketing Services","company_id":"ict-marketing-services","location":"Costa Rica","positions":[{"description":"Current and new customers crossed sales, upgrades and customer needs based sales environment. Managed appointments, setting up processes and delivery schedules (logistics) handling a wide variety of products and services.Top sales representative in the entire team, for over 4 months in a row, I constantly gave coaching to other sales executives. Current and new customers crossed sales, upgrades and customer needs based sales environment. Managed appointments, setting up processes and delivery schedules (logistics) handling a wide variety of products and services.Top sales representative in the entire team, for over 4 months in a row, I constantly gave coaching to other sales executives.","duration":"Apr 2009 Mar 2010 1 year","duration_short":"1 year","end_date":"Mar 2010","start_date":"Apr 2009","subtitle":"ICT Marketing Services","title":"Sales Executive"}],"url":"https://www.linkedin.com/company/ict-marketing-services"}]', '["Juliet Sánchez Rodríguez “Luvin takes his work very seriously and professionally, with excellent customer relation, account management and problem solving skills, makes our work easier. His deep knowledge on different techniques to sell and to partnership opportunities, on top on his product knowledge makes him the best sales professional I have worked with.”","Walid Amro “Luvin is a very energetic and bright Channel Account Manager at Lenovo. He always tries his best to offer our company the best options, prices, promotions, offers, and services at all times. He takes his business very seriously with professionalism. I really enjoy working with him.”"]']
User: ['Annabell Collazos', "Today's Public Sector and Government Entities demand a dynamic and efficient IT infrastructure. We offer an open server, storage, networking and system management portfolio that seamlessly integrates with your environment to reduce your costs, protect the integrity of your vital data, and focus on the growth of your organization.", 'Account Executive - State of California, OR & WA at Lenovo', 'Lenovo', '[{"company":"Lenovo","company_id":"lenovo","industry":"IT Services and IT Consulting","location":"Sacramento, California Area","positions":[{"description":"","duration":"Feb 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Lenovo","title":"Account Executive - State of California, NV, OR & WA"}],"url":"https://www.linkedin.com/company/lenovo"},{"company":"Nutanix","company_id":"nutanix","location":"San Jose, CA","positions":[{"description":"","duration":"Jul 2019 Feb 2020 8 months","duration_short":"8 months","end_date":"Feb 2020","start_date":"Jul 2019","subtitle":"Nutanix","title":"Account Executive - SLED"}],"url":"https://www.linkedin.com/company/nutanix"},{"company":"Barracuda","company_id":"barracuda-networks","location":"Campbell, California","positions":[{"description":"","duration":"Oct 2016 Jun 2019 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2019","start_date":"Oct 2016","subtitle":"Barracuda","title":"Territory Manager - Southwest"}],"url":"https://www.linkedin.com/company/barracuda-networks"},{"company":"AT&T","company_id":"att","location":null,"positions":[{"description":"","duration":"Sep 2013 Sep 2016 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 2016","start_date":"Sep 2013","subtitle":"AT&T","title":"Store Manager"},{"description":"","duration":"Sep 2009 Sep 2013 4 years 1 month","duration_short":"4 years 1 month","end_date":"Sep 2013","start_date":"Sep 2009","subtitle":"AT&T","title":"Sales Consultant"}],"url":"https://www.linkedin.com/company/att"},{"company":"Global Marketing Service","company_id":"global-marketing-service","location":"Santa Clara, CA","positions":[{"description":"","duration":"Jul 2007 Aug 2009 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 2009","start_date":"Jul 2007","subtitle":"Global Marketing Service","title":"Account Manager"}],"url":"https://www.linkedin.com/company/global-marketing-service"}]', '["“I had the pleasure of working with Annabell during my time with AT&T. Annabel provided great team support and feedback throughout my time with the company. Her always positive demeanor always gave our team the urge to be more successful. Annabell is an asset to any company that she is a part of. ”","“I’ve had the great pleasure of working with Annabell for many years, in various roles. At AT&T, she helped lead large teams, coaching and inspiring them to deliver exceptional results. Annabel’s ability to drive on time results and her work ethic is above standard. I would highly recommend Annabell to any organization. ”"]']### Assistant: The agent's job is to drive business growth and market share through commercial strategy and development, and today, the agent is reaching out to the user because they need to discuss how their open server, storage, networking, and system management portfolio can seamlessly integrate with the user's dynamic and efficient IT infrastructure needs for their Public Sector and Government Entities organization.
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### Human: Agent: ['John Rhodes', "As CTO and co-founder of CM First Group, I work with software development organizations and SI's that are modernizing IBM i (AS/400) or IBM z (mainframe) applications. CM First Group has developed automated modernization software that can reduce project costs by 80%. Unlike most of our competition, we scale to millions of lines of code and tens of thousands of compiled programs, jobs, and tables, with compiler grade accuracy. We use code slicing technology to present a new way of navigating code. For SI's with large IBM mainframe or midrange practices who need to compete with low cost competitors, our tools increase project margins and improve project estimation accuracy. If you are looking for ways to solve problems on any of these topics, lets get in touch. -Mining business rules to rules engines or iBPM products -Replatforming IBM mainframe or midrange applications to commodity hardware -Enhancing or migrating CA 2E (Synon) or CA Plex applications -Reducing costs for maintaining enterprise COBOL applications -Automatically scanning application portfolios to enterprise metadata repositories -Solving Technical Debt issues that have built up for years -Assessing and Improving Code Quality", 'CTO, Architect at CM First Group', 'CM First Group', '[{"company":"CM First Group","company_id":"cm-first-technologies","industry":"IT Services and IT Consulting","location":"Austin, Texas Area","positions":[{"description":"CTO / Managing Director for USA division of software company specializing in CA Technologies / IBM i/z Platform CTO / Managing Director for USA division of software company specializing in CA Technologies / IBM i/z Platform","duration":"Dec 1999 - Present 22 years 4 months","duration_short":"22 years 4 months","end_date":"Present","start_date":"Dec 1999","subtitle":"CM First Group","title":"CTO / Managing Director"}],"url":"https://www.linkedin.com/company/cm-first-technologies"},{"company":"CA Technologies","company_id":"ca-technologies","location":"Austin, Texas Area","positions":[{"description":"Managing Consultant / Architect for major software projects involving CA and IBM enterprise toolset. Managing Consultant / Architect for major software projects involving CA and IBM enterprise toolset.","duration":"Mar 1997 Dec 1999 2 years 10 months","duration_short":"2 years 10 months","end_date":"Dec 1999","start_date":"Mar 1997","subtitle":"CA Technologies","title":"Managing Consultant"}],"url":"https://www.linkedin.com/company/ca-technologies"},{"company":"Synon","company_id":"synon","location":"Austin, Texas Area","positions":[{"description":"Principal Consultant / Architect for enterprise software development projects. Clients included American Express, Harris Corp, Convergys, and others. Principal Consultant / Architect for enterprise software development projects. Clients included American Express, Harris Corp, Convergys, and others.","duration":"Feb 1995 Mar 1997 2 years 2 months","duration_short":"2 years 2 months","end_date":"Mar 1997","start_date":"Feb 1995","subtitle":"Synon","title":"Principal Consultant"}],"url":"https://www.linkedin.com/company/synon"},{"company":"Kraft General Foods","company_id":"mondelezinternational","location":"Greater New York City Area","positions":[{"description":"Information Systems Architect and Project Manager, IBM enterprise platforms Information Systems Architect and Project Manager, IBM enterprise platforms","duration":"May 1986 Feb 1995 8 years 10 months","duration_short":"8 years 10 months","end_date":"Feb 1995","start_date":"May 1986","subtitle":"Kraft General Foods","title":"Project Manager"}],"url":"https://www.linkedin.com/company/mondelezinternational"}]', '["Robert Lutton “I\'ve had the pleasure of working with John during out time at Synon. John like many of the folks who worked there had a passion about technology and a commitment to client satification. As a Principal Consultant / Architect, John had earnted the trust of clients for any services engagement he had performed. In working with John, he has always demonstrated a hardworking approach to solving clients problems. It has been a pleasure working the John and no matter where John works, he will always be the star that I knew at Synon.”","Keith McInish “I had the pleasure of working with John during the four plus years that we were both at Synon. While there, John established himself as a go-to guy on some of our largest and most complex projects. He possesses the ability to quickly master new technologies, and then to apply them appropriately to a customer solution. John is also one of those unique individuals who is at once very technical, but also capable of stepping up and dealing very effectively with broad project management as well as customer relationship responsibilities. His hard work, dedication and strong communication skills make him an asset to any organization with whom he is associated.”"]']
User: ['David Mitchell', 'Princeton. Bain. Currently working as a SWE @ Microsoft. Talk to me about building, computer science, neuroscience, entrepreneurship, or finance.', 'Software Engineer at Microsoft. Princeton grad. Bain alum.', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Apr 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Microsoft","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"EMC Properties","company_id":null,"location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Oct 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Oct 2019","subtitle":"EMC Properties","title":"Software Engineer"}],"url":""},{"company":"BioCircuit Technologies","company_id":"biocircuit-technologies","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Jan 2021 Apr 2021 4 months","duration_short":"4 months","end_date":"Apr 2021","start_date":"Jan 2021","subtitle":"BioCircuit Technologies","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/biocircuit-technologies"},{"company":"Bain & Company","company_id":"bain-and-company","location":"San Francisco Bay Area","positions":[{"description":"• Overhauled customer-facing business units of a $20 billion pharmaceutical company and piloted transition to scrum ways of working and agile principles for 18 business units; efforts led to substantial increase in consumer NPS resulting from new onboarding materials and customer-support infrastructure• Worked on small team that performed 4 due diligences on private equity targets; tasks included: secondary research, financial models, market analyses, deck creation, and expert calls • Overhauled customer-facing business units of a $20 billion pharmaceutical company and piloted transition to scrum ways of working and agile principles for 18 business units; efforts led to substantial increase in consumer NPS resulting from new onboarding materials and customer-support infrastructure• Worked on small team that performed 4 due diligences on private equity targets; tasks included: secondary research, financial models, market analyses, deck creation, and expert calls","duration":"Aug 2018 Sep 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2019","start_date":"Aug 2018","subtitle":"Bain & Company","title":"Associate Consultant"}],"url":"https://www.linkedin.com/company/bain-and-company"},{"company":"Princeton University","company_id":"princeton-university","location":"Princeton University","positions":[{"description":"• Researched psychological and computational characteristics of persistent activity in the human brain during memory tasks • Analyzed psycho-physical time-series data from over 50 participants across 300 trials each in MATLAB and modeled neural network activity in Python• Started and completed 1.5 year long research project with limited assistance from lab members and PI; wrote 50+ page thesis • Researched psychological and computational characteristics of persistent activity in the human brain during memory tasks • Analyzed psycho-physical time-series data from over 50 participants across 300 trials each in MATLAB and modeled neural network activity in Python• Started and completed 1.5 year long research project with limited assistance from lab members and PI; wrote 50+ page thesis","duration":"Aug 2016 Jun 2018 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2018","start_date":"Aug 2016","subtitle":"Princeton University","title":"Undergraduate Researcher - Buschman Executive Control Lab"}],"url":"https://www.linkedin.com/company/princeton-university"},{"company":"Management Leadership for Tomorrow","company_id":"management-leadership-for-tomorrow","location":"","positions":[{"description":"• Selected as one of 230 for this 18-month professional development program for high-achieving diverse talent• Completed business case studies and intensive projects to hone analytical, quantitative and communication skills • Selected as one of 230 for this 18-month professional development program for high-achieving diverse talent• Completed business case studies and intensive projects to hone analytical, quantitative and communication skills","duration":"Apr 2016 May 2018 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2018","start_date":"Apr 2016","subtitle":"Management Leadership for Tomorrow","title":"Program Fellow"}],"url":"https://www.linkedin.com/company/management-leadership-for-tomorrow"},{"company":"A.T. Kearney","company_id":"kearney","location":"Greater New York City Area","positions":[{"description":"• Analyzed and assisted implementation of over 10 initiatives that resulted in annual realizable savings of up to 40 million dollars for the pharmacy division of a large supermarket retailer• Created a model that analyzes the operating hour schedule of competing pharmacies and hourly volumes in order to calculate an optimized operating hour schedule • Analyzed and assisted implementation of over 10 initiatives that resulted in annual realizable savings of up to 40 million dollars for the pharmacy division of a large supermarket retailer• Created a model that analyzes the operating hour schedule of competing pharmacies and hourly volumes in order to calculate an optimized operating hour schedule","duration":"Jun 2017 Aug 2017 3 months","duration_short":"3 months","end_date":"Aug 2017","start_date":"Jun 2017","subtitle":"A.T. Kearney","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/kearney"}]', '["Dylan Stone-Miller “David was easily at the top of our software development training cohort. He always had answers for how to manage and analyze data, was an excellent teammate and leader, and was always the last one to leave. I learned the most from his models of algorithmic thinking - he frequently wrote code that beat out the vast majority of coders on LeetCode - and my software was always better and more efficient after a whiteboard session with David. I highly recommend David as a strong addition to any software development team.”","Rashad Collins “David is one of the most admirable peers i\'ve had the pleasure of working with during our immersive bootcamp; DigitalCrafts. He is strikingly brilliant, remarkably efficient, and carries an electrifying energy with his presence with such poise. Shows exceptional skills in data analytics, software development, and project management. To say that David would be an asset on any team is a grave understatement; his multi-dimensional approach to complex, logic based problem solving is quite enchanting. It was an honor working with David and I fully expect us to continue doing so.”"]']### Assistant: The agent's job is to work with software development organizations and SI's that are modernizing IBM i or IBM z applications, and today the user is reaching out to the agent because they need assistance in reducing costs for maintaining enterprise COBOL applications.
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### Human: Agent: ['Hiram Eric Groh, SHRM-SCP', "Talent Acquisition (agency and corporate) and Human Resources (SHRM-SCP certified) professional. Currently supporting Bayview Asset Management, an investment firm based in Coral Gables, FL with several subsidiaries. I recruit for all of Bayview's companies supporting Human Resources and hiring for Executive roles, Analysts for the Investment Firm, Accounting & Finance professionals, Information Technology, Asset Management, Internal Audit, Mortgage originations and servicing roles, Succession Management/Planning and more.", 'Recruitment and Human Resources', 'Bayview Asset Management', '[{"company":"Bayview Asset Management","company_id":"bayview-asset-management","industry":"Financial Services","location":"Coral Gables, FL","positions":[{"description":"Bayview Asset Management is an investment management firm focused on investments in mortgage and consumer credit, including whole loans, asset backed securities, mortgage servicing rights, and other credit-related assets. It\'s companies include Bayview Asset Management, Bayview Consumer Lending Fintech, Bayview PACE, Lakeview Loan Servicing, Bayview Loans, Bayview Italia, Silver Hill Funding, Bayview Commercial Mortgage Finance, Oceanview Annuities, Bayview Canada Funding and Lakeview Home Insurance Solutions. I provide full-desk recruitment (sourcing, screening, scheduling, approvals, offers/negotiations) for all of Bayview\'s companies hiring for Executive roles, Analysts (Research, Data, Reporting, Quantitative, Financial, Collateral, Credit, etc...), Fund professionals, Information Technology, Operations, Asset Management, Accounting & Finance, Project Management, Actuaries, Internal Audit, Residential and Commercial Mortgage Originations and Servicing roles.My Recruitment Management responsibilities include mentorship, guidance on sourcing strategies, improving hiring management engagement, creating communication, vendor management, conflict resolution and more.I also participate in Human Resource initiatives such as Succession Management/Planning, Vendor Management, ATS Implementation, P&P creation, visa program partnership and more.","duration":"May 2013 - Present 9 years 2 months","duration_short":"9 years 2 months","end_date":"Present","start_date":"May 2013","subtitle":"Bayview Asset Management","title":"Corporate Recruiting Manager / Human Resources"}],"url":"https://www.linkedin.com/company/bayview-asset-management"},{"company":"SherlockTech Staffing","company_id":"sherlocktech-staffing","location":"North Bay Village, FL","positions":[{"description":"Led the Recruitment for SherlockTech (now SherlockTalent) with a focus in S. Florida.SherlockTech touched on all technologies, but specialized in placing IT professionals within the Microsoft stack- such as SQL DBA\'s, .NET (VB.NET, C#, ASP.NET) web and windows programmers, SharePoint developers and administrators, Silverlight developers and more.Company Overview SherlockTech is the premier staffing and consulting source for technical talent in Florida and beyond. The company provides recruiting and consulting services to both Fortune 1000 companies and to job candidates in a wide range of technology areas of expertise including the Microsoft Technologies (.NET, SQL, Silverlight, SharePoint), Java/J2EE, Oracle and open source/Linux based technologies. The primary focus is recruiting application developers, network engineers and database administrators. The company prides itself on the long term relationships established with both employers and employees to ensure placement of the best quality candidates in the top quality jobs.","duration":"Dec 2009 May 2013 3 years 6 months","duration_short":"3 years 6 months","end_date":"May 2013","start_date":"Dec 2009","subtitle":"SherlockTech Staffing","title":"VP, Recruitment"}],"url":"https://www.linkedin.com/company/sherlocktech-staffing"},{"company":"Demand Inc. / Demand Worldwide","company_id":null,"location":"Miami, FL","positions":[{"description":"Recruited for Demand Inc (later known as Demand Worldwide).Experienced in Company Buildouts, Change Management, Accounting/Finance, Sales/Marketing, Administrative and IT (Network, Data Center, Telecom, Systems, Development, Technical Sales and more), I am uniquely qualified to find top performers and positions in many arenas nationwide. I provide permanent and contract placement services on a contingency, retained or engaged basis. Whether you are a medium sized or large enterprise, I will leverage my time, resources and 25 step process into the effort needed for a thorough search that will deliver the impact player who will best fit your corporate culture and help take your company to the next level. If you are looking for that dream position or that next step on your career ladder, I will use my experience and networking contacts to co-create a marketing plan that best presents your skill-set, experience and unique value to help you find it. Specialties:Placements in Change Management, Company Buildouts, IT Placements, Accounting and Finance, Sales and more...","duration":"Jan 2007 Dec 2009 3 years","duration_short":"3 years","end_date":"Dec 2009","start_date":"Jan 2007","subtitle":"Demand Inc. / Demand Worldwide","title":"AVP, Recruitment"}],"url":""},{"company":"Sanford Barrows Group","company_id":"sanford-barrows-group","location":"Hollywood, FL","positions":[{"description":"Recruited for Accounting & Finance, Legal, Administrative and Sales positions in South Florida. Recruited for Accounting & Finance, Legal, Administrative and Sales positions in South Florida.","duration":"Feb 2005 Dec 2006 1 year 11 months","duration_short":"1 year 11 months","end_date":"Dec 2006","start_date":"Feb 2005","subtitle":"Sanford Barrows Group","title":"Recruiter"}],"url":"https://www.linkedin.com/company/sanford-barrows-group"},{"company":"Hastings & Hastings, Inc.","company_id":"hastings-&-hastings-inc-","location":"Miami, FL","positions":[{"description":"","duration":"2004 2005 1 year","duration_short":"1 year","end_date":"2005","start_date":"2004","subtitle":"Hastings & Hastings, Inc.","title":"Sales"}],"url":"https://www.linkedin.com/company/hastings-&-hastings-inc-"},{"company":"Law Office of Mark Panunzio","company_id":null,"location":"Miami, FL","positions":[{"description":"","duration":"2001 2004 3 years","duration_short":"3 years","end_date":"2004","start_date":"2001","subtitle":"Law Office of Mark Panunzio","title":"Legal Assistant"}],"url":""}]', '["LinkedIn User “There is no one I know in this market that has the knowledge that Eric has when it comes to recruiting in the marketplace. Eric has been instrumental with ideas, knowledge and market information that has helped me both personally and professionally. ”","LinkedIn User “After working along side Eric, it is easy to notice how committed he is to identifying, attracting, and developing employees across all levels of the organization. His ability to communicate effectively, drive results, and relentless pursuit of perfection is inspiring and equally admirable. Eric is an incredible asset to Bayview Asset Management and I am confident that he will make a lasting influence in any future venture.”"]']
User: ['Doug W.', 'Specialties: Technical Sales, Energy Management & Control Systems, Building Automation Systems, Marketing, Brand Management, Contract Negotiation', 'Account Executive at Johnson Controls', 'Johnson Controls', '[{"company":"Johnson Controls","company_id":"johnson-controls","industry":"Mechanical or Industrial Engineering","location":"Washington, District of Columbia, United States","positions":[{"description":"","duration":"Mar 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Johnson Controls","title":"Account Executive"}],"url":"https://www.linkedin.com/company/johnson-controls"},{"company":"Schneider Electric Buildings Critical Systems, Inc.","company_id":"schneidercritical","location":"","positions":[{"description":"","duration":"Jul 2019 Mar 2021 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2021","start_date":"Jul 2019","subtitle":"Schneider Electric Buildings Critical Systems, Inc.","title":"BAS Sales Engineer"}],"url":"https://www.linkedin.com/company/schneidercritical"},{"company":"Carrier Corporation","company_id":"carrierhvac","location":"Washington, D.C.","positions":[{"description":"","duration":"Mar 2011 Jul 2019 8 years 5 months","duration_short":"8 years 5 months","end_date":"Jul 2019","start_date":"Mar 2011","subtitle":"Carrier Corporation","title":"Senior Sales Engineer - Control Systems Group"}],"url":"https://www.linkedin.com/company/carrierhvac"},{"company":"Johnson Controls","company_id":"johnson-controls","location":"","positions":[{"description":"","duration":"Mar 2009 Mar 2011 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2011","start_date":"Mar 2009","subtitle":"Johnson Controls","title":"Account Executive - Major Projects"}],"url":"https://www.linkedin.com/company/johnson-controls"},{"company":"Carrier Corporation","company_id":"carrierhvac","location":null,"positions":[{"description":"","duration":"Jul 2007 Feb 2009 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2009","start_date":"Jul 2007","subtitle":"Carrier Corporation","title":"Area Sales Manager"},{"description":"","duration":"May 2006 Jul 2007 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2007","start_date":"May 2006","subtitle":"Carrier Corporation","title":"Sales Manager - Control Systems Group"}],"url":"https://www.linkedin.com/company/carrierhvac"},{"company":"York International","company_id":"york-international","location":"","positions":[{"description":"","duration":"Feb 2003 Mar 2006 3 years 2 months","duration_short":"3 years 2 months","end_date":"Mar 2006","start_date":"Feb 2003","subtitle":"York International","title":"Service/Controls Sales Engineer"}],"url":"https://www.linkedin.com/company/york-international"},{"company":"Carrier Corporation","company_id":"carrierhvac","location":"","positions":[{"description":"","duration":"Aug 2000 Feb 2003 2 years 7 months","duration_short":"2 years 7 months","end_date":"Feb 2003","start_date":"Aug 2000","subtitle":"Carrier Corporation","title":"Sr. Sales Engineer"}],"url":"https://www.linkedin.com/company/carrierhvac"}]', '["Bianca J. Jackson, MBA, PMP® “I enjoyed having Doug as one of my team members. He provided tremendous input into our group project, a business plan for an imaginary product, by contributing very detailed financial reports.”","LinkedIn User “Doug was a colleague of mine while I worked at Carrier. He was very professional, competent, meticulous, and a great leader in the organization, earning everybody\'s respect. I am now his competitor managing the DC branch for Johnson controls, and I find him to be a formidable competitor, but above all an ethical professional. I am sure that Doug\'s professionalism, competence, and leadership skills, would make a great addition to any company that has the privilege of having him.”"]']### Assistant: The agent's job is to recruit for executive roles and provide full-desk recruitment for various positions at Bayview Asset Management, while the user is reaching out to the agent because they need assistance in finding technical sales professionals for their current position as an Account Executive at Johnson Controls.
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### Human: Agent: ['Cindy Stine', 'I have supported attorneys and individuals as an investigator and advocate for the past 35 years, I pride myself on my due diligence and confidentiality with every client and attorney. Whether it be background investigations, interviewing witnesses, preparing witnesses/clients for testimony, assisting in pretrial, settlement and trial proceedings, and/or being the liaison between the lawyer and his client, my contribution plays a significant role in the best outcome for both.', 'Licensed Private Investigator', 'Cindy Stine Investigations, LLC', '[{"company":"Cindy Stine Investigations, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"1985 - Present 36 years","duration_short":"36 years","end_date":"Present","start_date":"1985","subtitle":"Cindy Stine Investigations, LLC","title":"Private Investigator and Advocate"}],"url":""},{"company":"Cindy Stine Investigations","company_id":"debus-kazan-&-westerhausen-ltd-","location":null,"positions":[{"description":"Criminal Defense, Domestic RelationsClient and Family Advocate","duration":"Mar 1985 - Present 36 years 6 months","duration_short":"36 years 6 months","end_date":"Present","start_date":"Mar 1985","subtitle":"Cindy Stine Investigations","title":"Private Investigator"},{"description":"Criminal law and civil rights representations","duration":"1997 2017 20 years","duration_short":"20 years","end_date":"2017","start_date":"1997","subtitle":"Debus, Kazan & Westerhausen, Ltd.","title":"Investigator"}],"url":"https://www.linkedin.com/company/debus-kazan-&-westerhausen-ltd-"},{"company":"Maricopa County Public Defender\'s Office","company_id":null,"location":"","positions":[{"description":"","duration":"1980 1985 5 years","duration_short":"5 years","end_date":"1985","start_date":"1980","subtitle":"Maricopa County Public Defender\'s Office","title":"Criminal Investigator"}],"url":""}]', '["Deborah Johnson “I\'ve had the pleasure of working on a variety of cases with Cindy for over 8 years. Challenging cases with potentially tough outcomes. She has always a keen voice, full of perspective and insights, a clear view of the case, and always thorough in marshaling resources and information. She never missed a step, never faltered, never backed down from doing what needed to be done for the attorney and the client. And yes, she has a much-appreciated sense of humor. There\'s no one I would rather work with. No one. ”","Allister Adel “Having worked “across the aisle” from Cindy, I can confidently say she is a professional with integrity. I now send lawyers to her when they need a seasoned investigator who will be candid and use her vast experience to ensure a just result. ”"]']
User: ['Karen McCall, JD', 'As an experienced former victim/witness advocate, I know the distinction between justice and legal remedies available via the law; including civil, criminal and tort law. Trauma-informed lawyering serves victims and those wrongfully accused . I only represent clients with merited cases, regardless of whether the cases are traditionally "winnable". I believe in partnering with my clients to establish goals and zealously pursue them.Reach out for a consultation if you need an invincible advocate on your side.', 'Attorney At Law', 'Solo Practitioner', '[{"company":"Solo Practitioner","company_id":"mcfarland-law-pllc","industry":"Legal Services","location":"North Andover, MA","positions":[{"description":"General practitioner representing clients in a plethora of matters including guardianship hearings, relocation cases, criminal matters, family law and child custody issues, domestic abuse issues, inmates rights and consumer protection cases. I only represent clients with clearly meritorious claims, I do fact-check first, and I do provide zealous advocacy for every client I serve.","duration":"Jan 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Solo Practitioner","title":"Attorney"}],"url":"https://www.linkedin.com/company/mcfarland-law-pllc"},{"company":"Ayvazian Law","company_id":null,"location":"Worcester, MA","positions":[{"description":"Predominantly engaged in the Probate & Family Court Department, along with some juvenile law overlap. Specifically, I assist clients who are DCF involved, as well as clients who seek contempt of court relief, paternity establishment, modification of court orders, relocation of children, establishing and modifying alimony orders, interpreting trust fund distributions, marital dissolution and asset distribution, etc. It is a privilege to assist families in crisis, helping them to secure their rights and move forward in their lives. This small but busy firm allows me the opportunity to conduct legal research, write motions, draft complaints and discovery requests, settlement offers, as well as direct contact with clients. This is the perfect forum to apply my trauma-informed services background to: clients recognize the difference.","duration":"Aug 2017 Nov 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Nov 2018","start_date":"Aug 2017","subtitle":"Ayvazian Law","title":"Associate"}],"url":""},{"company":"MA School of Law / Juvenile Law placement","company_id":null,"location":"MA","positions":[{"description":"Worked under direct supervision of seasoned CPCS attorney Anna Eliot. Responsibilities included working with DCF involved clients, conducting interviews, home visits, placement visits (foster care, hospitals, etc), collecting and analyzing information, attending DCF status review hearings, 72 hour hearing and restraining order hearings. Primarily steeped in M.G.L. 119 and CMR 110 legal issues.","duration":"Jan 2017 Aug 2017 8 months","duration_short":"8 months","end_date":"Aug 2017","start_date":"Jan 2017","subtitle":"MA School of Law / Juvenile Law placement","title":"Intern"}],"url":""},{"company":"A Safe Place","company_id":null,"location":"Rockingham & Strafford Counties","positions":[{"description":"Originally hired as a Training and Volunteer Coordinator located in Salem, NH. I moved toward assisting with the beginning phase of merging two of the Seacoast\'s most valuable non-profit agencies together: SASS & A Safe Place, newly located central agency is in Portsmouth. The merger allows for the provision of crucial services to the dual populations of domestic violence victims and sexual abuse victims - out of one agency rather than separate ones. Although I am no longer employed here; I eagerly await the official new name and will always be an avid supporter of the excellent services and talented staff.","duration":"Sep 2013 May 2015 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2015","start_date":"Sep 2013","subtitle":"A Safe Place","title":"Education & Volunteer Coordinator"}],"url":""},{"company":"NH Family Mediation Board","company_id":null,"location":"Concord, NH","positions":[{"description":"I concluded my final term on New Hampshire\'s Family Mediation Certification Board (FMCB) as I entered my second semester of law school. I was proud to have played a role in assisting this vibrant Board to create and adopt the Domestic Violence Guidelines, which will provide crucial best practice provisions for family mediators in our state. Training was made available to introduce the concepts which build upon the long adhered to national Model Standards. If you are a NH professional who works directly or indirectly with family law issues, keep your eye out for similar training opportunities. It will be worth your while. Look for training that has been approved by the FMCB for 4 hours of continuing education credit specific to domestic violence.","duration":"Sep 2004 Aug 2014 10 years","duration_short":"10 years","end_date":"Aug 2014","start_date":"Sep 2004","subtitle":"NH Family Mediation Board","title":"Board Member"}],"url":""},{"company":"Self-Employed","company_id":"conscience-vc","location":"Varied","positions":[{"description":"Developed and delivered workshops and various training for NH Certified Family Mediators, Attorneys, Advocates, other professionals and college students. My lengthiest contract was to promote compliance with the Family Violence Option (FVO) via training 3 distinct systems in NH who provided overlapping services to the target population comprised of qualifying DHHS clients who had been victims of domestic violence. This contract was made available through the Altria Doors of Hope grant awarded to the NH Coalition Against Domestic and Sexual Violence, who contracted with me as the lead trainer.","duration":"Sep 2005 Feb 2013 7 years 6 months","duration_short":"7 years 6 months","end_date":"Feb 2013","start_date":"Sep 2005","subtitle":"Self-Employed","title":"Freelance Trainer"}],"url":"https://www.linkedin.com/company/conscience-vc"},{"company":"New Hampshire Coalition Against Domestic and Sexual Violence","company_id":"new-hampshire-coalition-against-domestic-and-sexual-violence","location":"Concord, NH","positions":[{"description":"Hired on to improve victim services within the Dept. of Health and Human Services; orginally focused on the Division of Family Services ~ but expanded to meet the needs of the then-new DVS Program w/in Child Protective Services (DCYF). Implemented new approaches and provided cross-system training to prepare multiple disciplines to collaborate successfully! 12 years into the program, systemic reform has occurred....and there is more needed!","duration":"Aug 2000 Dec 2004 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2004","start_date":"Aug 2000","subtitle":"New Hampshire Coalition Against Domestic and Sexual Violence","title":"DHHS Trainer"}],"url":"https://www.linkedin.com/company/new-hampshire-coalition-against-domestic-and-sexual-violence"}]', '["“Attorney McCall represented me successfully at a very trying time in my life. Her graciousness and compassion were apparent from the moment we started working today, and they were a source of comfort and hope when things seemed bleak. To date, she is the most honest and conscientious attorney I have met and her willingness to expend herself to the best of her ability for the benefit of her client is without equal. I would recommend her to a prospective client any day”","“Karen handled a family law matter for me and we know each other from law school. Karen did an outstanding job on my family law matter, getting things taken care of quickly and keeping me informed each step of the way. I am extremely grateful to her and I could not recommend her more highly. She is not only extremely knowledgeable and capable but truly the most honest, decent & kindhearted attorney you will ever meet. She goes above and beyond for her clients because she truly cares. ”"]']### Assistant: The agent's job is to provide investigative and advocacy services, while the user is reaching out to the agent because they need an invincible advocate to represent them in a challenging legal matter.
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### Human: Agent: ['Jenna Sorrentino', 'Experienced Human Resources Professional with a demonstrated history of working in complex industries. Skilled in Employee Relations, People Development, Emotional Intelligence, Coaching, Integrations/Mergers, and Talent Retention. Strong human resources professional with a Masters focused in Human Resource Management from Mercy College.', 'Chief People Officer at GoodCell', 'GoodCell', '[{"company":"GoodCell","company_id":"lifevault-bio","industry":"Biotechnology Research","location":"","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"GoodCell","title":"Chief People Officer"}],"url":"https://www.linkedin.com/company/lifevault-bio"},{"company":"Facet Wealth","company_id":"facetwealth","location":"","positions":[{"description":"","duration":"Oct 2021 Mar 2022 6 months","duration_short":"6 months","end_date":"Mar 2022","start_date":"Oct 2021","subtitle":"Facet Wealth","title":"Head of People"}],"url":"https://www.linkedin.com/company/facetwealth"},{"company":"Signify Health","company_id":"signifyhealth","location":null,"positions":[{"description":"","duration":"Jun 2018 Oct 2021 3 years 5 months","duration_short":"3 years 5 months","end_date":"Oct 2021","start_date":"Jun 2018","subtitle":"Signify Health","title":"VP, HR Business Partner"},{"description":"","duration":"Oct 2016 Jun 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jun 2018","start_date":"Oct 2016","subtitle":"Signify Health","title":"Director, Human Resources (formerly Remedy Partners)"}],"url":"https://www.linkedin.com/company/signifyhealth"},{"company":"XL Catlin","company_id":"xl-catlin","location":"Stamford, Conneticut","positions":[{"description":"","duration":"Sep 2015 Oct 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2016","start_date":"Sep 2015","subtitle":"XL Catlin","title":"HR Manager"}],"url":"https://www.linkedin.com/company/xl-catlin"},{"company":"Northern Westchester Hospital","company_id":"northern-westchester-hospital","location":null,"positions":[{"description":"","duration":"Dec 2014 Sep 2015 10 months","duration_short":"10 months","end_date":"Sep 2015","start_date":"Dec 2014","subtitle":"Northern Westchester Hospital","title":"HR Manager Benefits/Employee Relations"},{"description":"","duration":"Aug 2013 Dec 2014 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2014","start_date":"Aug 2013","subtitle":"Northern Westchester Hospital","title":"HR Project Manager"}],"url":"https://www.linkedin.com/company/northern-westchester-hospital"},{"company":"PepsiCo","company_id":"pepsico","location":null,"positions":[{"description":"","duration":"Jun 2012 Aug 2013 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2013","start_date":"Jun 2012","subtitle":"PepsiCo","title":"Associate Analyst, Global Mobility"},{"description":"","duration":"Mar 2011 Jun 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2012","start_date":"Mar 2011","subtitle":"PepsiCo","title":"Sr. HR Coordinator"}],"url":"https://www.linkedin.com/company/pepsico"},{"company":"Singer Direct","company_id":"singer-direct","location":"","positions":[{"description":"","duration":"Mar 2008 Mar 2011 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 2011","start_date":"Mar 2008","subtitle":"Singer Direct","title":"Executive Assistant/HR Admin"}],"url":"https://www.linkedin.com/company/singer-direct"}]', '["Joshua Budnik “Jenna was a highly motivated HR Ops professional who was always willing to go the extra mile to ensure deadlines were met. It was a pleasure working with her on several projects as her technical abilities were immaculate and her dedication was absolute.”","Keonda Webb “As a Project Manager Jenna is extremely goal driven and persistent. Her support helped our team to to simplify processes and gain efficiencies.”"]']
User: ['Donna George', 'Conscientious, resourceful professional with experience in Right-of-Way processing, Document Control, Site Development, Construction, Engineering and Sales departments. Proficient in organization with keen ability for paying attention to detail. Excellent interpersonal skills in maintaining positive working relationships with multiple departments. Works well in a team environment while delivering on individual duties. Specialties: Some key accomplishments: Awarded Nextel’s Circle of Excellence and Nextel’s VP Club Award - Selected as database subject matter expert on Livelink system which additionally involved training associates on manual and bulk uploading - Created cell site naming convention for the database that was adopted by the Region as standard, thus creating consistency in communication.', 'Right of Way and Permits at Xcel Energy', 'Xcel Energy', '[{"company":"Xcel Energy","company_id":"xcel-energy","industry":"Utilities","location":"Greater Denver Area","positions":[{"description":"","duration":"Feb 2018 - Present 4 years 1 month","duration_short":"4 years 1 month","end_date":"Present","start_date":"Feb 2018","subtitle":"Xcel Energy","title":"Right of Way and Permits"}],"url":"https://www.linkedin.com/company/xcel-energy"},{"company":"LoneTree Energy & Associates","company_id":"lonetree-energy-&-associates","location":"Greater Denver Area","positions":[{"description":"Right of way activities Right of way activities","duration":"Jul 2010 Feb 2018 7 years 8 months","duration_short":"7 years 8 months","end_date":"Feb 2018","start_date":"Jul 2010","subtitle":"LoneTree Energy & Associates","title":"Right of Way and Permits"}],"url":"https://www.linkedin.com/company/lonetree-energy-&-associates"},{"company":"URS Corporation","company_id":"urs-corporation","location":"","positions":[{"description":"Performed regular Document Control functions including: maintaining docbases used to record client, vendor and in-house design documents, data mining and producing reconciliation reports between client and internal Electronic Document Management Systems (EDMS), creating transmittals, scanning, renaming and uploading documents, check out/check in, electronically stamping documents, and utilizing CSV, XLS, DWG, DOC, and PDF file types. Familiar with Piping, Mechanical, Electrical, and Instrumentation/ Controls Engineering disciplines. Evaluated client standards and procedures to ensure compliance within the project.","duration":"Aug 2008 Dec 2009 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2009","start_date":"Aug 2008","subtitle":"URS Corporation","title":"Document Control (contractor)"}],"url":"https://www.linkedin.com/company/urs-corporation"},{"company":"Sprint Nextel","company_id":"sprint","location":null,"positions":[{"description":"Coordinated team members’ day-to-day needs for information, assistance and guidance by successfully prioritizing around various on-going projects and deadlines including: managing document retention processes, reporting, administering local turnkey vendor contracts, creating/receiving on purchase requisitions, on-boarding and off-boarding independent contractors/consultants/vendors, and tracking billing of vendor contracts within $15-30M yearly budget ensuring timely invoice payment. Familiar with zoning and construction drawings, NEPA, SHPO, TCNS, Phase 1, Geotechnical and Environmental reports, T1s, 2C survey, site survey, and permits. Administrative duties included scheduling meetings and conference rooms, maintaining organizational chart, controlling check printer, and ordering office supplies.","duration":"2002 2008 6 years","duration_short":"6 years","end_date":"2008","start_date":"2002","subtitle":"Sprint Nextel","title":"Site Development Coordinator"},{"description":"Filed and maintained site binder library, which enabled users to find information quickly and efficiently on a regular basis. Successfully entered and maintained critical property management and site development data in the two databases, ensuring accuracy for downstream reporting. Familiar with leasing documents such as: Site Lease and License agreement, easement, amendment, grand deed, title, and SNDA.","duration":"2001 2002 1 year","duration_short":"1 year","end_date":"2002","start_date":"2001","subtitle":"Nextel","title":"Property Administrator"},{"description":"Input and tracked equipment orders, managed equipment inventory and personnel at local warehouse, and expedited deliveries with regional warehouse, resulting in on-time construction of 150 cell sites.","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"Nextel","title":"Equipment Coordinator"},{"description":"Ensured accuracy of two databases in conjunction with scheduling and attending weekly production meetings, resulting in comprehensive understanding of site acquisition and construction processes.","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"Nextel","title":"Database Coordinator"},{"description":"Supplied administrative support to Engineering department by ordering office supplies which included business cards, planning quarterly award functions, processing manager expense reports, creating purchase requisitions, ordering cell phones for new employees, managing company Purchasing and Travel credit cards, making local hotel accommodations, and administering company’s new cell site production database.","duration":"1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"1997","subtitle":"Nextel","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/sprint"},{"company":"Motorola","company_id":"motorola-mobility","location":null,"positions":[{"description":"Managed day-to-day operations functions of 20-person project office including procuring and maintaining space, processing staff timecards, procuring and maintaining equipment and supplies, shipping and receiving, managing field replacement unit inventory control, and inventorying switch network equipment, resulting in invitations to participate in more technical aspects of the project.","duration":"1994 1997 3 years","duration_short":"3 years","end_date":"1997","start_date":"1994","subtitle":"Motorola","title":"Project Coordinator"},{"description":"Edited and proofread customer proposals, answered and directed telephone calls, took phone messages, and communicated on the two-way radio, enabling the Sales Team to meet their quotas regularly, and provided breaks for receptionist allowing opportunities to network with other employees.","duration":"1987 1994 7 years","duration_short":"7 years","end_date":"1994","start_date":"1987","subtitle":"Motorola","title":"Sales Secretary"}],"url":"https://www.linkedin.com/company/motorola-mobility"}]', '["Lori Lee “Donna is detail orientated, and has a strong work ethic. She takes pride in learning new things to improve her job execution.”","Michael G. Morehead “Donna is a conscientious producer no matter what the task. She can lead as well as follow and is someone I want on my team everytime. Donna was always aware of where we stood with the budget and schedule. Mike Morehead”"]']### Assistant: The agent's job is to provide guidance and support in the field of human resources. Today, the user is reaching out to the agent because they need assistance with document control and right-of-way processing for their current project at Xcel Energy.
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### Human: Agent: ['Kelly Doolan, PMP', "PMP Certified Project Manager with a proven track record of managing strategic implementations with cross-functional teams, vendors, and customers. With more than ten years' experience and a professional skill-set with demonstrated proficiency in leadership, project management, marketing, strategic management, communication, and client management.", 'Implementation Manager at Interfolio', 'Interfolio', '[{"company":"Interfolio","company_id":"interfolio-inc-","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Sep 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Interfolio","title":"Implementation Manager"},{"description":"","duration":"Jun 2019 Sep 2021 2 years 4 months","duration_short":"2 years 4 months","end_date":"Sep 2021","start_date":"Jun 2019","subtitle":"Interfolio","title":"Project Manager"}],"url":"https://www.linkedin.com/company/interfolio-inc-"},{"company":"University of Wisconsin - Whitewater","company_id":"university-of-wisconsin-whitewater","location":null,"positions":[{"description":"•Oversee campus instructional facilities projects portfolio by gathering requirements, ensuring project scope aligns with campus master plan and strategic goals, and executing project successfully meeting stakeholder requirements.•Manage and direct diverse cross-functional teams to ensure projects are completed on time and on budget. Coach and enable teams by providing clear expectations while working with functional management to prioritize resources for optimal performance. •Developed, secured approval, and implemented Instructional Facilities strategic plan consisting of more than 175 classroom improvements totaling over $5M across 5 years.•Optimize communication with key stakeholders by providing pertinent progress reports including budget updates, forecasting, and data on emerging opportunities or risks. •Recognize opportunities to implement new, innovative technology and pedagogies within the higher education industry. Create, plan, and escalate proposals to campus CIO, Provost, and Vice Chancellor for review and approval. •Train and promote emerging technologies to faculty, students, and other through collaborative workshops, online training, and documentation.","duration":"Sep 2016 Jun 2019 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jun 2019","start_date":"Sep 2016","subtitle":"University of Wisconsin - Whitewater","title":"Instructional Facilities Project Manager"},{"description":"•Built trusting, collaborative relationship with academic leadership, faculty, and external customers to streamline requests and timely, accurate communication of project milestones and budgets. •Utilize cross collaboration and partnerships to increase project capacity by over 200%. •Act as campus project team leader to develop, deploy, and streamline Project Intake, Evaluation, and Implementation processes with campus planner and key stakeholders. •Leverage Project Management tools and methodology to manage projects. Assist in providing appropriate documentation including tools, guidelines, and training for team members.•Partner with various departments to troubleshoot, enhance, or replace existing technology based on program and faculty instructional needs.•Responsible for project planning, procurement, resource management, implementation and handoff for all instructional facilities related projects.","duration":"Nov 2013 Sep 2016 2 years 11 months","duration_short":"2 years 11 months","end_date":"Sep 2016","start_date":"Nov 2013","subtitle":"University of Wisconsin-Whitewater","title":"Instructional Facilities Project Coordinator"}],"url":"https://www.linkedin.com/company/university-of-wisconsin-whitewater"},{"company":"Generac Power Systems","company_id":"generac-power-systems","location":"Waukesha, WI","positions":[{"description":"•Managed projects with cross-functional teams to define scope and schedule, determine stakeholders, assess risk, and launch products through a phase-gate process. •Collaborated with engineering, sales, operations, finance, and other departments to implement new product development concepts, technologies, standards and procedures.•Assisted in the creation and updating of marketing collateral by facilitating photo shoots, updating product information, and providing ideas to effectively illustrate the products’ key selling features. •Coordinated launch activities with marketing ensuring successful release of new products according to product strategic road map for industrial products. •Outlined requirements and scope of industrial specification sheet redesign project.•Collected and analyzed competitive products to identify opportunities within various product categories.","duration":"Jun 2012 Nov 2013 1 year 6 months","duration_short":"1 year 6 months","end_date":"Nov 2013","start_date":"Jun 2012","subtitle":"Generac Power Systems","title":"Product Management Coordinator"}],"url":"https://www.linkedin.com/company/generac-power-systems"},{"company":"The Bon Ton Stores Inc.","company_id":"the-bon-ton-stores-inc-","location":null,"positions":[{"description":"•Included in merchant team that effectively adjusted receipts, pricing, and advertising in order to react to business trends and ensure financial objectives were achieved. •Work with buying partners and vendors to plan and execute seasonal plans to drive key item strategies, in order to improve turn and profitability.•Built assortment plans for over $1 million vendor buys while working with planning team to maintain budget.•Collaborated with several vendors simultaneously to outline assortment plans, determine pricing, layout advertising, and negotiate co-op support. •Partnered with vendors and e-commerce team to execute over $20 million of business online.","duration":"Mar 2012 Jun 2012 4 months","duration_short":"4 months","end_date":"Jun 2012","start_date":"Mar 2012","subtitle":"The Bon Ton Stores Inc.","title":"Assistant Buyer- Girls 7-16"},{"description":"","duration":"Dec 2011 Feb 2012 3 months","duration_short":"3 months","end_date":"Feb 2012","start_date":"Dec 2011","subtitle":"The Bon Ton Stores Inc.","title":"Assistant Buyer- Men\'s Furnishings"},{"description":"•Utilize pricing strategies and promotions to effectively price current styles to drive maximum profits.•Work with buyer to create upcoming styles and input purchase orders that will ultimately be transmitted to the appropriate vendor.•Independently responsible for making sure that all current men’s furnishing styles are available for sale on the web.•Interact with vendors to ensure that pricing, styles, and assortments plans are accurate.","duration":"Jun 2010 Dec 2011 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2011","start_date":"Jun 2010","subtitle":"The Bon Ton Stores Inc.","title":"Merchandise Assistant"}],"url":"https://www.linkedin.com/company/the-bon-ton-stores-inc-"},{"company":"Summerfest","company_id":"milwaukeeworldfestival","location":"","positions":[{"description":"•Identified prospective business for Summerfest’s ticket programs, Business Group Sales and the Premier Seat Program.•Built relationships with clients through correspondence, networking events, and phone conversations.•Ensured renewal and new clients receive the best experience when dealing with Summerfest while working with team members to meet weekly goals. •Identified prospective business for Summerfest’s ticket programs, Business Group Sales and the Premier Seat Program.•Built relationships with clients through correspondence, networking events, and phone conversations.•Ensured renewal and new clients receive the best experience when dealing with Summerfest while working with team members to meet weekly goals.","duration":"Feb 2010 Jun 2010 5 months","duration_short":"5 months","end_date":"Jun 2010","start_date":"Feb 2010","subtitle":"Summerfest","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/milwaukeeworldfestival"},{"company":"Marshall and Ilsley Corporation","company_id":"bmo-harris-bank","location":"","positions":[{"description":"•Acted as an Account Executive managing various marketing projects such as regional advertising and weekly rate flyers for both Wisconsin and Non-Wisconsin branches. •Contributed to the Les Paul Guitar Lighting event at corporate headquarters by turning the 18-story building into a Les Paul Guitar by covering each window with colored plastic while organizing the volunteers and supplies.•Participated in Junior Associate project- New Product: M&I Cash Back College Credit Card and presented to 90 employees, interns, and judges.","duration":"Mar 2008 Jan 2009 11 months","duration_short":"11 months","end_date":"Jan 2009","start_date":"Mar 2008","subtitle":"Marshall and Ilsley Corporation","title":"Account Executive (Junior Associate)"}],"url":"https://www.linkedin.com/company/bmo-harris-bank"}]', '["Stephanie Mansfield “Kelly’s background in higher education and project management serves her well at Interfolio. Kelly brings a positive, driven approach to everything that she does and is always willing to jump in to assist her colleagues and clients. It was a pleasure working with her during my time at Interfolio.”","Geoff Strehlow “Kelly is a hardworking individual who is very smart and responsible. She took charge of a very high profile job for me, was well organized and efficient. She took on a number of difficult and challenging projects while she was here at M&I and excelled at all of them. Many people trusted Kelly to get the job done for them. She did not disappoint.”"]']
User: ['Fortune Taylor, PhD', 'Dedicated to ensuring that the quality and content of academic offerings are current and aligned to professional standards. Highly skilled in creating academic programs that successfully address defined market needs. Successfully and independently delivering academic training for the highest results in academic quality.', 'Adjunct Professor at Wingate University', 'Wingate University', '[{"company":"Wingate University","company_id":"wingate-university","industry":"Higher Education","location":"Charlotte, North Carolina, United States","positions":[{"description":"Teach courses in business Teach courses in business","duration":"Oct 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Wingate University","title":"Adjunct Professor"}],"url":"https://www.linkedin.com/company/wingate-university"},{"company":"University of Phoenix","company_id":"marylhurst-university-&-university-of-phoenix","location":"College of Education","positions":[{"description":"Facilitate courses in the School of Advance Studies in education, doctoral studies, and mentor for doctoral candidates. Facilitate courses in the School of Advance Studies in education, doctoral studies, and mentor for doctoral candidates.","duration":"Sep 2008 - Present 13 years 3 months","duration_short":"13 years 3 months","end_date":"Present","start_date":"Sep 2008","subtitle":"University of Phoenix","title":"Adjunct Professor School of Advanced Studies and Dissertation Chair"}],"url":"https://www.linkedin.com/company/marylhurst-university-&-university-of-phoenix"},{"company":"Strayer University","company_id":null,"location":null,"positions":[{"description":"Teach in the school of business.","duration":"2002 - Present 19 years","duration_short":"19 years","end_date":"Present","start_date":"2002","subtitle":"Strayer University","title":"Adjunct Business Instructor"},{"description":"Primary Learning Officer","duration":"Jul 2003 Mar 2008 4 years 9 months","duration_short":"4 years 9 months","end_date":"Mar 2008","start_date":"Jul 2003","subtitle":"Strayer University","title":"Campus Dean"}],"url":""},{"company":"Charlotte Mecklenburg Schools","company_id":null,"location":"Charlotte, North Carolina Area","positions":[{"description":"Providing high quality classroom experiences in the absence of primary teachers and supporting the test coordinator as an assistant in project management. Providing high quality classroom experiences in the absence of primary teachers and supporting the test coordinator as an assistant in project management.","duration":"Mar 2014 Aug 2014 6 months","duration_short":"6 months","end_date":"Aug 2014","start_date":"Mar 2014","subtitle":"Charlotte Mecklenburg Schools","title":"Testing Associate and Substitute Teacher"}],"url":""},{"company":"Central Piedmont Community College","company_id":"central-piedmont-community-college","location":"","positions":[{"description":"School of Business and Accounting School of Business and Accounting","duration":"Oct 2009 Feb 2011 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2011","start_date":"Oct 2009","subtitle":"Central Piedmont Community College","title":"Adjunct Business Instructor"}],"url":"https://www.linkedin.com/company/central-piedmont-community-college"}]', '["robert raffety “Fortune Taylor is an outstanding educator who stands head and shoulders over her peers. She should be considered first, when searching for an educator with exceptional leadership skills.”","Sheila Gfell, EdS “Dr. Taylor is one of those exceptional teachers who stretches your achievement beyond what you can imagine that you are capable of. To me that is what makes an instructor GREAT!! Thank you!”"]']### Assistant: The agent's job is to manage strategic implementations with cross-functional teams, vendors, and customers. Today, the agent is reaching out to the user because they need to discuss a potential collaboration on an academic training program at Wingate University.
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### Human: Agent: ['Kelly McCarty', 'Vast Retail Energy Sales experience in deregulated markets with an expertise in ERCOT and focus in the Commercial and Industrial segment.', 'Business Operations at Victory Solar', 'Victory Solar', '[{"company":"Victory Solar","company_id":"victorysolar","industry":"Renewable Energy Semiconductor Manufacturing","location":null,"positions":[{"description":"","duration":"Apr 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2022","subtitle":"Victory Solar","title":"Business Operations Manager, New Markets"},{"description":"","duration":"Nov 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Victory Solar","title":"Operations Assistant"}],"url":"https://www.linkedin.com/company/victorysolar"},{"company":"Energy Direct Now","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"Energy procurement services aligned to lower your bottom line. Energy procurement services aligned to lower your bottom line.","duration":"Jan 2016 - Present 6 years 7 months","duration_short":"6 years 7 months","end_date":"Present","start_date":"Jan 2016","subtitle":"Energy Direct Now","title":"Business Owner"}],"url":""},{"company":"Cavatore Italian Restaurant","company_id":"cavatore-italian-restaurant","location":"Houston, Texas Area","positions":[{"description":"","duration":"Oct 2016 Mar 2020 3 years 6 months","duration_short":"3 years 6 months","end_date":"Mar 2020","start_date":"Oct 2016","subtitle":"Cavatore Italian Restaurant","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/cavatore-italian-restaurant"},{"company":"GeoVend International","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"","duration":"Mar 2015 Mar 2016 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2016","start_date":"Mar 2015","subtitle":"GeoVend International","title":"Power Consultant"}],"url":""},{"company":"TriEagle Energy","company_id":"trieagle-energy","location":"","positions":[{"description":"","duration":"Jan 2014 Dec 2014 1 year","duration_short":"1 year","end_date":"Dec 2014","start_date":"Jan 2014","subtitle":"TriEagle Energy","title":"Manager Indirect Sales"}],"url":"https://www.linkedin.com/company/trieagle-energy"},{"company":"Incite Energy","company_id":"incite-energy","location":"","positions":[{"description":"","duration":"Mar 2013 Mar 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2014","start_date":"Mar 2013","subtitle":"Incite Energy","title":"Origination Manager"}],"url":"https://www.linkedin.com/company/incite-energy"},{"company":"iTexas Energy","company_id":null,"location":"Houston, TX","positions":[{"description":"Forecast energy supply and demand to minimize the cost of meeting load demands and to maximize the value of supply resources.Research and recommend new products or services, such as alternative energy sources or renewable energy credits.Educate customers and answer customer questions related to the buying or selling of energy, energy markets, or alternative energy sources.Analyze and evaluate energy supply bids to determine the best options.Optimize financial revenue while reducing overhead cost.","duration":"Jan 2011 Aug 2013 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2013","start_date":"Jan 2011","subtitle":"iTexas Energy","title":"Owner"}],"url":""},{"company":"Glacial Energy","company_id":"glacial-energy","location":"Houston, TX","positions":[{"description":"Monitor customer preferences to determine focus of sales efforts.Represent company at trade association meetings to promote products.Build and maintain customer pipeline.Natural Gas contract negotiation in multiple deregulated markets.Maintained over 50 large commercial customers. Volumes ranging from 6,000 MWhs to 100,000 MWhs. Monitor customer preferences to determine focus of sales efforts.Represent company at trade association meetings to promote products.Build and maintain customer pipeline.Natural Gas contract negotiation in multiple deregulated markets.Maintained over 50 large commercial customers. Volumes ranging from 6,000 MWhs to 100,000 MWhs.","duration":"Aug 2010 Dec 2010 5 months","duration_short":"5 months","end_date":"Dec 2010","start_date":"Aug 2010","subtitle":"Glacial Energy","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/glacial-energy"},{"company":"GDF SUEZ","company_id":"engie","location":"","positions":[{"description":"Developed strong relationships with multitude of brokers, consultants and agents.Accomplished annual targeted goal each year.Successfully marketed a variety of risk managed commodity products to a large spectrum of prospects through third party channels.Developed a strong working knowledge of the Texas competitive retail energy market, including the Electric Reliability Council of Texas, Public Utility Commission of Texas and the Transmission and Distribution Service Providers.Originated and negotiated multi-term contracts.Devised and implemented a marketing plan to establish a customer base in an uncultivated territory.Successfully managed and executed national accounts resulting in $4 million dollars in revenue.Facilitated and executed large complex transactions including customers up to 22MW peak demand.Marketed and executed Demand Response Transactions.Direct and coordinate activities involving sales of energy commodities.","duration":"Feb 2006 Jul 2009 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jul 2009","start_date":"Feb 2006","subtitle":"GDF SUEZ","title":"Indirect Sales Manager, Regional Sales Manager"}],"url":"https://www.linkedin.com/company/engie"},{"company":"Gexa Energy, an FPL Company","company_id":null,"location":"","positions":[{"description":"Maintained and managed indirect sales channel.Provided weekly production report summarizing the performance of the group.Distributed daily pricing for small commercial customers.Determined and distributed pricing for large commercial customers.Facilitated and developed agent relations.Ensured management of third party accounts. Maintained and managed indirect sales channel.Provided weekly production report summarizing the performance of the group.Distributed daily pricing for small commercial customers.Determined and distributed pricing for large commercial customers.Facilitated and developed agent relations.Ensured management of third party accounts.","duration":"Jun 2005 Jul 2006 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2006","start_date":"Jun 2005","subtitle":"Gexa Energy, an FPL Company","title":"Indirect Sales Manager"}],"url":""}]', '["Jon Hunter “I would highly recommend Kelly McCarty for any position she would apply for. I worked with Kelly directly and indirectly for the better part of two years. Kelly has a natural ability to make others feel instantly comfortable with her especially when she is working as part of a team or dealing directly with clients. She always has a positive and bright outlook on things in both her professional and personal life. Kelly is consistently helping others to excel and can be counted on to make the environment she works in a better place. She is smart, capable and is willing to take direction. Ultimately, Kelly will not only be a top performer but will help in fostering a positive, team oriented workplace.”","David Wiers “Kelly is very responsive and always provided us pricing, customer service, and the tools to meet the needs of our clients. She works hard and goes the extra-mile to ensure things are handled properly.”"]']
User: ['Clarissa Rivera', 'Goal orientated professional with exceptional administrative, project management and organizational skills. With an education in business and years of administrative experience.', 'Business Developer', 'Allied Stone, Inc.', '[{"company":"Allied Stone, Inc.","company_id":"alliedstoneinc","industry":"Wholesale Building Materials","location":"Dallas, Texas, United States","positions":[{"description":"","duration":"May 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"May 2021","subtitle":"Allied Stone, Inc.","title":"Administrative Manager"}],"url":"https://www.linkedin.com/company/alliedstoneinc"},{"company":"KB Studios","company_id":"kbstudioskitchenandbath","location":"Richardson, Texas","positions":[{"description":"","duration":"Dec 2018 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Dec 2018","subtitle":"KB Studios","title":"Manager"}],"url":"https://www.linkedin.com/company/kbstudioskitchenandbath"},{"company":"Organizare by Clarissa","company_id":null,"location":"Lewisville, Texas","positions":[{"description":"Organizing solutions to fit your unique style and personality. I can organize anything; from your personal to your business needs. I can organize your life!\\". Excellence, confidentiality and sensible rates for your organizing project. https://www.facebook.com/organizarebyclarissa Organizing solutions to fit your unique style and personality. I can organize anything; from your personal to your business needs. I can organize your life!\\". Excellence, confidentiality and sensible rates for your organizing project. https://www.facebook.com/organizarebyclarissa","duration":"Jan 2006 - Present 15 years 10 months","duration_short":"15 years 10 months","end_date":"Present","start_date":"Jan 2006","subtitle":"Organizare by Clarissa","title":"Professional Organizer"}],"url":""},{"company":"Sociedad Rivera Villamil","company_id":null,"location":"San Juan, Puerto Rico","positions":[{"description":"Manage family business responsible for accounting procedures and tax filing. Also performed the following tasks:• Negotiated leasing contracts and government compliance requirements • Developed an upscale five unit townhouse project • Worked with project on concept inception, financing, marketing, and sales closing of units Manage family business responsible for accounting procedures and tax filing. Also performed the following tasks:• Negotiated leasing contracts and government compliance requirements • Developed an upscale five unit townhouse project • Worked with project on concept inception, financing, marketing, and sales closing of units","duration":"Sep 1989 - Present 32 years 2 months","duration_short":"32 years 2 months","end_date":"Present","start_date":"Sep 1989","subtitle":"Sociedad Rivera Villamil","title":"Managing Partner"}],"url":""},{"company":"Allied Stone, Inc.","company_id":"alliedstoneinc","location":"2405 Crown Road, Dallas TX 75229","positions":[{"description":"","duration":"Mar 2017 Nov 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Nov 2018","start_date":"Mar 2017","subtitle":"Allied Stone, Inc.","title":"Assistant Sales Manager"}],"url":"https://www.linkedin.com/company/alliedstoneinc"},{"company":"Prudential Financial","company_id":"prudential-financial","location":"5215 N. O\'connor Blvd. Suite 300, Irving TX 75039","positions":[{"description":"Describe your position Describe your position","duration":"Jan 2013 Jul 2014 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2014","start_date":"Jan 2013","subtitle":"Prudential Financial","title":"Marketing Assistant for the Greater Southwest Agency"}],"url":"https://www.linkedin.com/company/prudential-financial"},{"company":"Edward Jones","company_id":"edward-jones","location":"Coppell, Texas","positions":[{"description":"• Led and managed marketing initiatives including niche market outreach• Responsible for account transfer and insurance/pension administrative processing• Coordinated logistics for events including seminars and workshops • Managed administrative aspects of a proactive client management strategy • Led and managed marketing initiatives including niche market outreach• Responsible for account transfer and insurance/pension administrative processing• Coordinated logistics for events including seminars and workshops • Managed administrative aspects of a proactive client management strategy","duration":"Nov 2007 Dec 2012 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2012","start_date":"Nov 2007","subtitle":"Edward Jones","title":"Branch Office Manager"}],"url":"https://www.linkedin.com/company/edward-jones"},{"company":"Buy Pro Developer, LLC","company_id":null,"location":"Coppell Texas","positions":[{"description":"• Analyzed and purchased properties for turn-around opportunities• Supervised full remodeling of property • Performed marketing and final sale of remodeled property• Flipped houses in a active market • Analyzed and purchased properties for turn-around opportunities• Supervised full remodeling of property • Performed marketing and final sale of remodeled property• Flipped houses in a active market","duration":"Jan 2007 May 2008 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2008","start_date":"Jan 2007","subtitle":"Buy Pro Developer, LLC","title":"Developing Partner"}],"url":""}]', '["Tammy Boock-Holst “Clarissa is an incredibly thoughtful organizer. She carefully considers storage needs, decor and costs in her space planning. Clarissa respects emotional ties to items and is delicate and considerate in helping with the purge decisions. She is an amazing person and organizer.”","Dale E. Boisso, Ph.D. “Clarissa and I and another partner worked together to find houses to buy, remodel, and resell. Clarissa took on many tasks -- such as searching for new acquisitions, designing, sourcing and purchasing materials, tracking and accounting for all expenditures, keeping us on budget, and working with the realtor to sell the house. She fulfilled every task with razor-sharp attention to detail; found creative solutions where needed; and was very professional in all of her interactions. I would work with her again!”"]']### Assistant: The agent's job is to facilitate energy procurement services, and today they are reaching out to the user because they need to discuss potential energy cost-saving solutions for the user's business.
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### Human: Agent: ['Mereille Nyang’ani', 'Experienced Manager in Client Services, Customer Service and Order Fulfillment with a demonstrated history of working in the wireless industry. Strong support professional skilled in Purchase Orders, Customer Service, Strategic Planning, Business Development, Sales Operations, Planning, Logistics, and Sales Management, Customer Focus Service, Manufacturing, Salesforce Driven. Oracle Cloud ERP, Software as a Service end to end processing.', 'Sr. Manager, Account Management at CalAmp', 'CalAmp', '[{"company":"CalAmp","company_id":"calamp-corp","industry":"Information Technology and Services","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Oct 2021","subtitle":"CalAmp","title":"Sr. Manager, Account Management"},{"description":"","duration":"2013 Oct 2021 8 years","duration_short":"8 years","end_date":"Oct 2021","start_date":"2013","subtitle":"CalAmp","title":"Manager, Sales Accounts Specialists and Account Management"},{"description":"","duration":"Jan 2013 Dec 2015 3 years","duration_short":"3 years","end_date":"Dec 2015","start_date":"Jan 2013","subtitle":"CalAmp","title":"Sr. Supervisor - Sales Account Specialist"}],"url":"https://www.linkedin.com/company/calamp-corp"},{"company":"Oceanside Glasstile","company_id":"oceansideglasstile","location":"Carlsbad, CA","positions":[{"description":"Process customer purchase orders into sales ordersInterface with customers to successfully process their sales orders including RMAsWork closely with the Sales team, Finance team, and Shipping teamWork with international customers Process customer purchase orders into sales ordersInterface with customers to successfully process their sales orders including RMAsWork closely with the Sales team, Finance team, and Shipping teamWork with international customers","duration":"Aug 2007 Nov 2012 5 years 4 months","duration_short":"5 years 4 months","end_date":"Nov 2012","start_date":"Aug 2007","subtitle":"Oceanside Glasstile","title":"International Inside Sales Manager"}],"url":"https://www.linkedin.com/company/oceansideglasstile"}]', '["Patrick Goyarts “I highly recommend Mereille who leads CalAmp\'s Account Management team supporting 10 business segments globally. I\'ve known Mereille for 4 years and in that time have seen her grow from leading a team of 3 to 11 excellent Account Managers. The team supports 100\'s of customers and partners every day and 1,000\'s of Sales orders. They work closely with Global Sales and Supply Chain Management to ensure customer satisfaction #1, and that CalAmp achieves our revenue goals. We are very fortunate to have Mereille and the team. Thank you!”","John Elsner “I worked with Mereille of at least 6 years and she\'s a highly efficient, dedicated, and intelligent manager. Not to mention a heck of a lot of fun to be around. She\'d be a complement to any company.”"]']
User: ['Daniel Pitre', 'IT support service desk and implementation.', 'IT Support Engineer at Wieden + Kennedy', 'Wieden + Kennedy', '[{"company":"Wieden + Kennedy","company_id":"wieden---kennedy","industry":"Marketing and Advertising","location":"Portland, Oregon Metropolitan Area","positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Wieden + Kennedy","title":"Information Technology Support Engineer"}],"url":"https://www.linkedin.com/company/wieden---kennedy"},{"company":"Leaf Logix Technology","company_id":"leaf-logix-technology","location":"","positions":[{"description":"As a software support specialist and Implementer for clients on the LeafLogix platform, I manage many day to day tasks for clients. This includes Training/Project management and troubleshooting support. Understanding our API and how third parties interact with our software is another big part of my work as an implementer. I help translate complex integrations so that clients can understand the functionality so they can be successful.","duration":"Jun 2020 Jun 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2021","start_date":"Jun 2020","subtitle":"Leaf Logix Technology","title":"Product Support Specialist"}],"url":"https://www.linkedin.com/company/leaf-logix-technology"},{"company":"Green Bits, Inc.","company_id":"greenbits","location":"Portland, Oregon Area","positions":[{"description":"I\'ve Launched 100+ plus store front businesses through salesforce integration and engaged in remote meetings to train businesses on Green Bits point of sale software. Facilitated onsite and remote training through VPN webinars. On the project administration side within Salesforce we had to design our task feed boards around the project. Wether the project was a single or multi location we would have to customize our Salesforce to fit the locations tasks. From the beginning I would set milestones set to track our clients progress. This always started off with a kick off call with the client via Zoom to gauge the length and complexity of the project. Typically our clients would complete their projects in a three week period. My team and I would typically assign eight to nine custom tasks related to project completion.On the customer facing side my tasks included kicking off projects using a powerpoint presentation I designed for my team. We then would schedule our trainings via calendly and Zoom. Each training session would last an hour. Teaching them all aspects of green bits. These trainings would consist of topics surrounding store setup and inventory training. When the customer was ready to launch I would setup a pre launch meeting via zoom to ensure they were prepared. This would involve things like testing hardware with demo accounts created by me. Part of the process was also making sure their products were built correctly and compliantly before they opened their doors. After their store launched we would schedule a 15 day check in. This involved doing a store audit going over best practices for their businesses.","duration":"Oct 2018 Mar 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2020","start_date":"Oct 2018","subtitle":"Green Bits, Inc.","title":"Implementation Specialist"}],"url":"https://www.linkedin.com/company/greenbits"},{"company":"Apple","company_id":"apple","location":null,"positions":[{"description":"Certified by Apple to teach apple software to customers and employees. My daily tasks included teaching workshop curriculums that were designed by apple corporate. Develop curriculums for Apple Camp and Field trip events at the store. Develop seminars to encourage employee learning of apple software. Facilitate one to one training directly with customers. We also offered consultation on software and hardware for creative businesses.","duration":"2013 Oct 2018 5 years","duration_short":"5 years","end_date":"Oct 2018","start_date":"2013","subtitle":"Apple","title":"Creative Personal Trainer"},{"description":"Apple Mobile device technician. Serviced and repaired iPhones. IOS Hardware And software troubleshooting. My daily tasks were maintaining a queue with appointments for the genius bar. Learning the processes of repairing replace iPhones and iPads. Mastering GCRM and macros within mobile genius o expedite my time management in the queue. Developed critical learning on the fly skills that evolved with fast paced changes in the company.","duration":"Apr 2011 May 2013 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2013","start_date":"Apr 2011","subtitle":"Apple","title":"Technical Specialist"},{"description":"Computer and Mobile device sales consultant. Daily tasks included recommending apple hardware and software for various customers from students to professional users. Worked in three different cities learning the nuances of each market. Developed critical customer focus oriented skills that lead to later promotions within apple.","duration":"May 2008 Apr 2011 3 years","duration_short":"3 years","end_date":"Apr 2011","start_date":"May 2008","subtitle":"Apple","title":"Apple Specialist"}],"url":"https://www.linkedin.com/company/apple"}]', '["“Dan has an uncanny ability to come into work and tackle whatever he has in front of him with an infectiously positive attitude. He was an all star on our enablement team. Our customers and his fellow employees would consistently rave about him, and he was responsible for a ton of successful implementations here. Dan would make an excellent hire, and I hope I get to work with him again.”","“I worked with Dan for over a year, and you could tell immediately that he is a curious and driven person. Dan will never hesitate to advocate for customers or help others understand the struggles a customer might have. You can always rely on Dan to be the first to help or answer any questions for others. I often heard from clients that their favorite part of working with our company, was the fact that they got to work with Dan. ”"]']### Assistant: The agent's job is to provide IT support and implementation services, and today the user is reaching out to the agent because they need assistance with troubleshooting and training on software integration.
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### Human: Agent: ['Maureen Hieb', 'An information technology professional with 15 years experience implementing projects in the following areas: Project Management Office (PMO), Project and Portfolio Management (PPM) Processes and Tools, Infrastructure, Production Services, Financials, Front Office Systems and Security. Areas of expertise include: Organizational Change Management (OCM), Process Improvement, Project Management, Training, Metrics Reporting, Quality Assurance, Business Analysis and Financial Management, SDLC Methodology, Clarity PPM.', 'Manager, IT PPM at NSLIJ Health System', 'Northwell Health', '[{"company":"Northwell Health","company_id":null,"location":"Melville, NY","positions":[{"description":"Managed the process improvement project to enhance project lifecycle (PLC). Successfully expanded the utilization of Clarity project and portfolio management tool within the organization, implementing portfolio management, resource management and transitioned from Workbench to Microsoft Project.Responsible for continuous process improvement, maturing the project management processes and training the 50+ project managers at NSLIJ Health System. Managed the process improvement project to enhance project lifecycle (PLC). Successfully expanded the utilization of Clarity project and portfolio management tool within the organization, implementing portfolio management, resource management and transitioned from Workbench to Microsoft Project.Responsible for continuous process improvement, maturing the project management processes and training the 50+ project managers at NSLIJ Health System.","duration":"May 2012 - Present 9 years 7 months","duration_short":"9 years 7 months","end_date":"Present","start_date":"May 2012","subtitle":"Northwell Health","title":"Manager, IT PPM"}],"url":""},{"company":"Adecco","company_id":"theadeccogroup","location":"Adecco","positions":[{"description":"","duration":"Mar 2007 May 2012 5 years 3 months","duration_short":"5 years 3 months","end_date":"May 2012","start_date":"Mar 2007","subtitle":"Adecco","title":"Project Manager"}],"url":"https://www.linkedin.com/company/theadeccogroup"},{"company":"Adecco Staffing","company_id":"adecco","location":"","positions":[{"description":"Application Development Business Analyst Application Development Business Analyst","duration":"Mar 2005 Mar 2007 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2007","start_date":"Mar 2005","subtitle":"Adecco Staffing","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/adecco"},{"company":"Olsten Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"Olsten Corporation","title":"Manager Client Services"}],"url":""},{"company":"Olsten Staffing Services","company_id":null,"location":"","positions":[{"description":"","duration":"1993 1999 6 years","duration_short":"6 years","end_date":"1999","start_date":"1993","subtitle":"Olsten Staffing Services","title":"Reporting Analyst"}],"url":""},{"company":"Olsten","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 1993 Mar 1998 5 years 1 month","duration_short":"5 years 1 month","end_date":"Mar 1998","start_date":"Mar 1993","subtitle":"Olsten","title":"Reporting Specialist"}],"url":""}]', '["JP Gutton “I worked with maureen on different projects and highly value her top rate professionalism and devotion. She proved to be a critical asset to the company. I would highly recommend Maureen”","Brad Ross “Maureen and I worked on IT projects that were critical for cost savings and IT efficiencies. Her role as the PMO project manager was the primary reason for the projects\' overwhelming success. She is a true team player and understands how to get the most from everyone on her team. She is very incisive and quickly gets to the root of all project issues, managing the resolution with a positive effect on the results. I recommend Muareen for any new opportunity.”"]']
User: ['Bob Lang', "Experienced Independent Consultant with a demonstrated history of working in the information technology and services industry. Strong consulting professional skilled in Systems Administration, Network Administration, Training, Customer Service, Project Planning, Team Building, and Leadership. I bring a variety of skills to bear on every problem. No company is too big or too small -- I've worked successfully at all levels.", 'Manager of Systems Administration at **Private**', '**Private**', '[{"company":"**Private**","company_id":null,"location":"","positions":[{"description":"Oversees the Systems Infrastructure Team Oversees the Systems Infrastructure Team","duration":"Oct 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Oct 2019","subtitle":"**Private**","title":"Manager of Systems Administration"}],"url":""},{"company":"Self-employed","company_id":null,"location":"Longmont, CO","positions":[{"description":"","duration":"Jan 1990 - Present 31 years 9 months","duration_short":"31 years 9 months","end_date":"Present","start_date":"Jan 1990","subtitle":"Self-employed","title":"Systems/Network Infrastructure Engineer"}],"url":""},{"company":"Langconsulting","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1990 - Present 31 years 9 months","duration_short":"31 years 9 months","end_date":"Present","start_date":"Jan 1990","subtitle":"Langconsulting","title":"Independant Consultant"}],"url":""},{"company":"Semler Scientific","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2019 Oct 2019 1 month","duration_short":"1 month","end_date":"Oct 2019","start_date":"Oct 2019","subtitle":"Semler Scientific","title":"Senior Systems Administrator"}],"url":""},{"company":"Advanced Technology Solutions","company_id":"atssocal","location":"Broomfield, CO","positions":[{"description":"I administered all systems in South, Central, and North America. I was the primary resource for all Nutanix clusters. I performed all migrations from legacy VM Clusters to Nutanix in North America. I transitioned all backups from Backupexec to CommVault. I was the resident Mac expert. I implemented a Red Hat SAMBA server to facilitate Mac data into the common storage model. I was a lead domain administrator in the Atlantic migration team that evacuated the WhiteWave domain and moved all objects to Danone North America’s domain. I built and provisioned new servers as well as monitored and tuned all systems for optimum performance. I am a Tier-3 escalation for all business and Production systems issues. I am a key point of contact for all sites. I have a reputation for getting things done quickly and accurately -- and CALMLY.","duration":"Jul 2017 Oct 2019 2 years 4 months","duration_short":"2 years 4 months","end_date":"Oct 2019","start_date":"Jul 2017","subtitle":"Advanced Technology Solutions","title":"Systems Infrastructure Engineer"}],"url":"https://www.linkedin.com/company/atssocal"},{"company":"Frasier Meadows Manor Inc.","company_id":"frasier-meadows-manor-inc-","location":"Boulder, CO 80303","positions":[{"description":"• Corrected network VLAN and DHCP issues• Corrected DHCP and AD Servers for true redundancy• Rebuilt Exchange 2007 Server after crash• Set up new Windows 2012 servers• Replaced Revenetix backup with Barracuda appliance. Configured ISP access to accommodate cloud backup and cloud High Availability• Spec’d and installed infrastructure for backup wireless broadband service• Upgraded Sonicwall Firewalls. Re-configured them to load balance between two separate ISPs. Configured for High Availability. Tested weekly.• Upgraded HP SAN with additional shelves for additional storage• Upgraded HP San to new SAN and migrated data – repurposed old SAN storage• Upgraded and installed HP Proliant Gen9 server farm. Re-purposed old servers (Gen 6 and Gen 8)• Set up additional servers for File Serving and testing – Ubuntu – Linux Mint 17• Replaced Netgear WIFI system with Ruckus. Implemented campus-wide configured for Guest, Secure, and IT WLANS.• Designed, Spec’d, and installed presentation systems for all conference rooms and assembly areas• Stopped and remedied Ransomeware attack. Determined issues with old backup system – restored data and corrected backup system oversights• Located network loops due to bad hardware – implemented Spanning Tree Protocol to mitigate• Restored all local closets after destroying flood – re-cabled,replaced switches• Installed servers for the Security Camera system. Utilized Trendnet cameras and software. Managed all requests for image extractions by managers.• Coordinated all MAC OS requirements by presenters. Supported all Resident Macs. • Implemented and maintained VPN access through Cisco ASA and Ericom Web Access• On-Call 24x7 for all IT personnel and employees with emergent issues","duration":"Jan 2013 May 2017 4 years 5 months","duration_short":"4 years 5 months","end_date":"May 2017","start_date":"Jan 2013","subtitle":"Frasier Meadows Manor Inc.","title":"Network/Systems Administrator"}],"url":"https://www.linkedin.com/company/frasier-meadows-manor-inc-"},{"company":"ARC/Pomeroy","company_id":null,"location":"","positions":[{"description":"Oversight of all ARC-Pomeroy employees and contracts at all HP sites world-wide. Responsible for all Customer Interactions regarding additions or changes to existing contracts as well as the development of new contracts. Oversight of all ARC-Pomeroy employees and contracts at all HP sites world-wide. Responsible for all Customer Interactions regarding additions or changes to existing contracts as well as the development of new contracts.","duration":"2001 2005 4 years","duration_short":"4 years","end_date":"2005","start_date":"2001","subtitle":"ARC/Pomeroy","title":"Site Manager"}],"url":""}]', '["Daniel Valentine “Bob has an unquestionable level of dedication and passion for his craft. His experience gives him a enhanced perspective in all areas of Information Technology. It was a real pleasure working with him and I will be looking for opportunities to do so again.”","Przemysław Ligenza “It is my pleasure to strongly recommend Robert LANG as IT professional. He has great engineering and administrative knowledge in virtualization, OS, networking and many others IT related topics. We were working together as a team on domain migration project for 500+ servers scope. He delivers his work with commitment and precision. He has very good communicative skills and is always open for new assignments. ”"]']### Assistant: The agent's job is to coordinate IT projects and enhance project lifecycle, and today, the agent is reaching out to the user because they need assistance with systems administration and network infrastructure for an upcoming project.
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### Human: Agent: ['Mondello Browner', "I produce aesthetically amazing map images. I also cobble together thorough yet concise, trustworthy summaries and analysis of data in service of Affordable Housing.I market GIS to the agency's communities of data consumers and providers. Via mapping and analysis, I work mainly with Urban Planners and Real Estate Underwriters.My current focus is the fashioning of a GIS database of historic and more recently created Urban Renewal project boundaries. I am gearing up to add insight-aiding data visualization to my repertoire.If I could only conjure up the perfect thesis for my future Graduate Geography studies...I will write THE classic, GIS-centered novel!", 'GIS Analyst at City of New York', 'NYC Department of Housing Preservation & Development (HPD)', '[{"company":"NYC Department of Housing Preservation & Development (HPD)","company_id":null,"location":"","positions":[{"description":"","duration":"1999 - Present 22 years","duration_short":"22 years","end_date":"Present","start_date":"1999","subtitle":"NYC Department of Housing Preservation & Development (HPD)","title":"GIS Analyst"}],"url":""},{"company":"The City of New York","company_id":null,"location":"","positions":[{"description":"Point person for agency nurturing and overseeing the creation of Housing Development Fund Corporations (HDFC s) by low-income tenants seeking to be co-op owners and their sponsoring not-for-profit organizations. Point person for agency nurturing and overseeing the creation of Housing Development Fund Corporations (HDFC s) by low-income tenants seeking to be co-op owners and their sponsoring not-for-profit organizations.","duration":"1988 1999 11 years","duration_short":"11 years","end_date":"1999","start_date":"1988","subtitle":"The City of New York","title":"Project Manager"}],"url":""},{"company":"Freelance","company_id":"freelance_730","location":"Philadelphia, PA & Harlem, NYC","positions":[{"description":"","duration":"1985 1988 3 years","duration_short":"3 years","end_date":"1988","start_date":"1985","subtitle":"Freelance","title":"Public Relations Writer"}],"url":"https://www.linkedin.com/company/freelance_730"}]', '["Ira Levine “Mondello consistently helps others, bringing both excellent GIS skills and human skills along with an essential sense of humor HPD is lucky he\'s here..”","Elizabeth Zeldin “Mondello\'s immediate responsiveness and saintly disposition were invaluable assets to multiple New York City housing initiatives. His maps (featured on the front page of the New York Times!) allowed a wide audience, ranging from Councilmembers to advocates, understand the implications of otherwise esoteric policy discussions. He could always be counted on to remain calm and full of goodwill, no matter what the pressure or the late hour of evening.”"]']
User: ['Donny Jones', 'I am a systems and operations person who excels at relationship management and business development. I have a keen eye for detail and I am creative, giving me an edge for marketing.', 'Managing Partner at TargetTC', 'TargetTC', '[{"company":"TargetTC","company_id":null,"location":"Exeter, CA","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Aug 2017","subtitle":"TargetTC","title":"Managing Partner"}],"url":""},{"company":"Nehemiah Community Reinvestment Fund","company_id":null,"location":"Sacramento, California Area","positions":[{"description":"","duration":"Oct 2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"Oct 2008","subtitle":"Nehemiah Community Reinvestment Fund","title":"National Director Of Business Development"}],"url":""},{"company":"California Association of Mortgage Professionals","company_id":"california-association-of-mortgage-professionals","location":null,"positions":[{"description":"I help any way I can to provide education, personal bandwidth and resources that will positively affect our industry.","duration":"Aug 2010 Jan 2014 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jan 2014","start_date":"Aug 2010","subtitle":"California Association of Mortgage Professionals","title":"Executive Board of Directors"},{"description":"","duration":"Aug 2008 Apr 2012 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2012","start_date":"Aug 2008","subtitle":"California Association of Mortgage Professionals","title":"Public Relations Chairman"}],"url":"https://www.linkedin.com/company/california-association-of-mortgage-professionals"},{"company":"The Nehemiah Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"May 2008 Jan 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2011","start_date":"May 2008","subtitle":"The Nehemiah Corporation","title":"Outreach Area MAnager AK, AZ, CA, HI, NM, NV & UT"}],"url":""},{"company":"Nehemiah Corporation of America","company_id":null,"location":"","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Nehemiah Corporation of America","title":"Area Manager"}],"url":""},{"company":"Right Angle Marketing","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Right Angle Marketing","title":"President"}],"url":""},{"company":"ITEX","company_id":"itex","location":"","positions":[{"description":"Matching Invetsor appetite with available commodites Matching Invetsor appetite with available commodites","duration":"Feb 2001 Nov 2002 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2002","start_date":"Feb 2001","subtitle":"ITEX","title":"Trader"}],"url":"https://www.linkedin.com/company/itex"}]', '["Chris Bradley, PhD “As a director of business development, Donny made extremely high level contacts across the nation and across different types of business (e.g. contact info for presidents of the largest companies in the U.S, Senators and Congressman). Donny has the ability to take those contacts and connect them to opportunities within his company, then build and design programs from these opportunities (business processes, licensing, cash flow models, staffing). From there he has implemented national roll outs, including structuring the right staffing so that he can move on to the next opportunity. He is one of the most resourceful people I have ever had the pleasure to work with.”","Anthony Mucheru “Donny is relentess in his pursuit of business that generates profit.”"]']### Assistant: The agent's job is to market GIS to the agency's communities of data consumers and providers, and today, the agent is reaching out to the user because they need assistance in developing creative marketing strategies for their business development role at TargetTC.
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### Human: Agent: ['Sonny Koo', 'Our commitment is to provide our clients with competent and effective representation. We work aggressively in obtaining the best possible compensation for our personal injury clients and we are dedicated in providing our business litigation clients with resolution of their cases in the most cost-efficient manner. To schedule a free consultation please call our office at (949) 724-4511. Specialties: Personal Injury and Business Litigation', 'Injury Attorney', 'Koo Law, APC', '[{"company":"Koo Law, APC","company_id":null,"location":"Irvine","positions":[{"description":"Specializing in Personal Injury Specializing in Personal Injury","duration":"Jan 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Koo Law, APC","title":"Attorney"}],"url":""},{"company":"Law Offices of Sonny H. Koo","company_id":null,"location":"Irvine, CA","positions":[{"description":"Specializing in Personal Injury and Business Disputes Specializing in Personal Injury and Business Disputes","duration":"Jan 2007 Dec 2017 11 years","duration_short":"11 years","end_date":"Dec 2017","start_date":"Jan 2007","subtitle":"Law Offices of Sonny H. Koo","title":"Attorney"}],"url":""},{"company":"The Tu Firm, APLC","company_id":"the-tu-firm-aplc","location":"","positions":[{"description":"","duration":"Apr 2006 Dec 2006 9 months","duration_short":"9 months","end_date":"Dec 2006","start_date":"Apr 2006","subtitle":"The Tu Firm, APLC","title":"Attorney"}],"url":"https://www.linkedin.com/company/the-tu-firm-aplc"},{"company":"Law Offices of Michael F. Moran","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2004 Aug 2004 8 months","duration_short":"8 months","end_date":"Aug 2004","start_date":"Jan 2004","subtitle":"Law Offices of Michael F. Moran","title":"Law Clerk"}],"url":""},{"company":"Legal Aid Society of Orange County","company_id":"legal-aid-society-of-orange-county","location":"Santa Ana, CA","positions":[{"description":"","duration":"Feb 2004 May 2004 4 months","duration_short":"4 months","end_date":"May 2004","start_date":"Feb 2004","subtitle":"Legal Aid Society of Orange County","title":"Legal Extern"}],"url":"https://www.linkedin.com/company/legal-aid-society-of-orange-county"},{"company":"Sessions & Kimball, LLP","company_id":null,"location":"Mission Viejo, CA","positions":[{"description":"","duration":"Jun 2003 Aug 2003 3 months","duration_short":"3 months","end_date":"Aug 2003","start_date":"Jun 2003","subtitle":"Sessions & Kimball, LLP","title":"Law Clerk"}],"url":""}]', '["Larney Fowler “I had occasion over the last 12 months to work on different sides of a business dispute with Sonny Koo where we represented the two opposing business principals. Although we were unable to settle the matter and it has now gone to litigation, Sonny was a true professional and was a pleasure to deal with despite the underlying bitter dispute between the two business principals.”","James Yang “I have known Sonny for about one year so far. Every month we get together with a few other attorneys to discuss our cases and other legal matters concerning our practice and the general practice of law. Sonny has always been conscientious about his client matters, trying to help them to maximum extent of the law.”"]']
User: ['Sherma Lopez', 'I am here to do something that makes a real difference in other people lives. Also to be part of a community that supports each other in reaching our goals.', 'Independent Associate with LegalShield', 'LegalShield', '[{"company":"LegalShield","company_id":"pre-paid-legal-services-inc.","industry":"Legal Services","location":"","positions":[{"description":"A proprietary system of provider law firms covering 50 states and 4 Provinces inCanada. We give individuals, families and small businesses a law firm in the palm of their hands to sort out their legal problems. These law firms do it for a flat monthly fee.","duration":"Oct 2008 - Present 12 years 10 months","duration_short":"12 years 10 months","end_date":"Present","start_date":"Oct 2008","subtitle":"LegalShield","title":"Independent Associate"}],"url":"https://www.linkedin.com/company/pre-paid-legal-services-inc."},{"company":"Super Holiday Tours","company_id":"super-holiday-tours","location":"Orlando, Florida","positions":[{"description":"","duration":"Dec 1998 - Present 22 years 8 months","duration_short":"22 years 8 months","end_date":"Present","start_date":"Dec 1998","subtitle":"Super Holiday Tours","title":"Tour Manager"}],"url":"https://www.linkedin.com/company/super-holiday-tours"},{"company":"Sherma Moore Lopez","company_id":null,"location":"","positions":[{"description":"Coordinate travel for several Student travel companies throughout the US","duration":"1993 - Present 28 years","duration_short":"28 years","end_date":"Present","start_date":"1993","subtitle":"Sherma Moore Lopez","title":"Indpendent Contractor-Travel and Tourism"}],"url":""}]', '["“I I am recommending Sherma in role as an Independent Associate for Legal Shield. I met Sherma at a networking event and we eventually became involved on a professional basis. Sherma is an outstanding person with a high level of integrity and professionalism. The product she provides is excellent and I would gladly recommend it to others”","“Sherma is a pleasure to work with. She provides excellent service while maintaining a high level of professionalism.”"]']### Assistant: The agent's job is to provide competent and effective representation to clients, and today, the agent is reaching out to the user as an Independent Associate for LegalShield because they believe the user could benefit from their excellent legal services.
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### Human: Agent: ['Stephanie Rodriguez-Smith', 'Sales Manager for the Better Business Bureau of E. Massachusetts, Maine, Rhode Island and Vermont. BBB is a non-profit organization committed to an ethical marketplace where buyers and sellers trust each other. Businesses join the Better Business Bureau for our inbound marketing programs, SEO development, and seal recognition to help them stay competitive in the marketplace, while demonstrating a reputation of trust, reliability, credibility and high quality customer service. I can be reached at srodriguez-smith@boston.bbb.org or (508) 652- 4891', 'Helping businesses establish trust in the Marketplace, Customer Care Manager at Better Business Bureau of Eastern Massachusetts, Maine, Rhode Island & Vermont', 'Better Business Bureau of Eastern Massachusetts, Maine, Rhode Island & Vermont', '[{"company":"Better Business Bureau of Eastern Massachusetts, Maine, Rhode Island & Vermont","company_id":"better-business-bureau-of-eastern-massachusetts-maine-rhode-island-&-vermont","industry":"Nonprofit Organization Management","location":null,"positions":[{"description":"","duration":"Aug 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Better Business Bureau of Eastern Massachusetts, Maine, Rhode Island & Vermont","title":"Helping businesses establish trust in the Marketplace, Business Growth Support and Sales Manager"},{"description":"We are a non-profit organization committed to an ethical marketplace where buyers and sellers trust one another. Businesses join the Better Business Bureau for out inbound marketing programs, SEO development and seal recognition to help them stay competitive in the marketplace, while demonstrating a reputation of trust, reliability, credibility and high quality customer service.By meeting the BBB Standards of Trust, businesses are able to increase sales with their BBB Business Review, BBB rating, leads, referrals and links from the BBB to their website. Over 100 million people a year visit the BBB.org in search of trustworthy businesses.","duration":"Apr 2015 - Present 6 years 8 months","duration_short":"6 years 8 months","end_date":"Present","start_date":"Apr 2015","subtitle":"Better Business Bureau of Eastern Massachusetts, Maine, Rhode Island & Vermont","title":"Sales Manager"},{"description":"","duration":"Apr 2016 Aug 2019 3 years 5 months","duration_short":"3 years 5 months","end_date":"Aug 2019","start_date":"Apr 2016","subtitle":"Better Business Bureau of Eastern Massachusetts, Maine, Rhode Island & Vermont","title":"Customer Care Representative"},{"description":"","duration":"Apr 2015 May 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"May 2016","start_date":"Apr 2015","subtitle":"Better Business Bureau of Eastern Massachusetts, Maine, Rhode Island & Vermont","title":"Sponsorship Account Executive"}],"url":"https://www.linkedin.com/company/better-business-bureau-of-eastern-massachusetts-maine-rhode-island-&-vermont"},{"company":"Bucca di Beppo","company_id":"bucca-di-beppo","location":"Shrewsbury, Massachusetts, United States","positions":[{"description":"","duration":"May 2010 Jan 2015 4 years 9 months","duration_short":"4 years 9 months","end_date":"Jan 2015","start_date":"May 2010","subtitle":"Bucca di Beppo","title":"Sales Coordinator"}],"url":"https://www.linkedin.com/company/bucca-di-beppo"}]', '["Scarlette Florian “As a colleague of, Stephanie Rodriguez-Smith, I experienced first hand how she demonstrates her compassion and selfless nature by providing invaluable mentorship to countless employees. She is front, center and a very clear communicator. Her strengths are complemented by her leadership skills. Stephanie has a very rare spark about her that is infectious to those around her. She is both very personable and professional.”","Kim Harned “I have the pleasure of working with Stephanie to grow her team. She is always the bright light to my day as her positive energy is contagious. She is a hard worker and always looking for ways to help support not only her team but her coworkers as well. She goes above and beyond communicating and reaching out to make sure everyone has what they need to be successful. The BBB is lucky to have Stephanie on their team.”"]']
User: ['Joseph Delagarza, MBA', 'Passion for helping others and technology Billiards and Jeep Enthusiast', 'Manager, Retail Supply Chain at Samsung Electronics America', 'Samsung Electronics America', '[{"company":"Samsung Electronics America","company_id":"samsung-electronics-america","industry":"Computers and Electronics Manufacturing","location":"Plano, Texas, United States","positions":[{"description":"","duration":"Jul 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Jul 2021","subtitle":"Samsung Electronics America","title":"Manager, Retail Supply Chain"}],"url":"https://www.linkedin.com/company/samsung-electronics-america"},{"company":"2020 Companies","company_id":"2020companies","location":"Houston, Texas, United States","positions":[{"description":"","duration":"Jan 2021 Jul 2021 7 months","duration_short":"7 months","end_date":"Jul 2021","start_date":"Jan 2021","subtitle":"2020 Companies","title":"Associate Manager"}],"url":"https://www.linkedin.com/company/2020companies"},{"company":"Samsung Electronics America","company_id":"samsung-electronics-america","location":"Brownsville, Texas Area","positions":[{"description":"","duration":"Aug 2018 Dec 2020 2 years 5 months","duration_short":"2 years 5 months","end_date":"Dec 2020","start_date":"Aug 2018","subtitle":"Samsung Electronics America","title":"Field Sales Manager"}],"url":"https://www.linkedin.com/company/samsung-electronics-america"},{"company":"2020 Companies - Samsung","company_id":null,"location":"","positions":[{"description":"","duration":"May 2016 Aug 2018 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2018","start_date":"May 2016","subtitle":"2020 Companies - Samsung","title":"Field Sales Manager"}],"url":""},{"company":"Verizon Wireless Retailer","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 2014 May 2016 1 year 6 months","duration_short":"1 year 6 months","end_date":"May 2016","start_date":"Dec 2014","subtitle":"Verizon Wireless Retailer","title":"Manager"}],"url":""},{"company":"AIM Media Texas, LLC","company_id":"aim-media-texas","location":"","positions":[{"description":"","duration":"Jun 2014 Dec 2014 7 months","duration_short":"7 months","end_date":"Dec 2014","start_date":"Jun 2014","subtitle":"AIM Media Texas, LLC","title":"Account Executive"}],"url":"https://www.linkedin.com/company/aim-media-texas"},{"company":"GameStop","company_id":"gamestop","location":"Harlingen, Texas","positions":[{"description":"","duration":"Jul 2010 Jul 2014 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 2014","start_date":"Jul 2010","subtitle":"GameStop","title":"Store Manager"}],"url":"https://www.linkedin.com/company/gamestop"},{"company":"Hollywood Video","company_id":"hollywood-video","location":"","positions":[{"description":"","duration":"Feb 2009 Jul 2010 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2010","start_date":"Feb 2009","subtitle":"Hollywood Video","title":"Assistant Store Director"}],"url":"https://www.linkedin.com/company/hollywood-video"}]', '["Juan Pablo Navarro “Joseph is the type of person that face projects head on and always has the initiative to go forward with a decisive plan before anyone else. He is gritty and determined to get things done to the best of his ability and to see projects through with the highest and best possible outcomes. He always gives his direct advice if asked for it and is always willing to help and even carry the load when others cannot pull their weight. He is a person you will never be sorry for hiring. He gives his all every single day. ”","Abel Beltran “I have interacted with Joseph throughout my many years working in the cell phone industry. Joseph was very knowledgeable and exceptional in training us to be subject matter experts with Samsung products. He is very charismatic and can interact with customers and reps in a way that is very welcoming. To this day I am still learning from Joseph and consider him a very valuable asset to our organization. ”"]']### Assistant: The agent's job is to help businesses establish trust in the marketplace, and today, the agent is reaching out to the user because they need to discuss potential partnership opportunities between Samsung Electronics America and the Better Business Bureau of Eastern Massachusetts, Maine, Rhode Island & Vermont.
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### Human: Agent: ['Christine Bryan', "I am driven, passionate and focused on taking advantage of any opportunity to grow personally and professionally. I have a commitment to excellence in everything I do an I'm determined to face each new day with positive energy and an optimism for success.", 'Membership & Marketing Director at The Club, Inc.', 'The Club, Inc.', '[{"company":"The Club, Inc.","company_id":"the-club-inc-","industry":"Hospitality","location":null,"positions":[{"description":"Develop and implement programs, projects and activities designed to increase and retain membership in the club. Represent the club in its relationships with numerous external constituencies.- Branding & Design - Print/Digital/interactive Media & Design- Social outreach and networking- Member Events and Entertainment Planning- Budgeting & Strategic Planning","duration":"Aug 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"Aug 2017","subtitle":"The Club, Inc.","title":"Membership and Marketing Director"},{"description":"The Club is among the most unique private clubs in the region and country. At this mod architectural jewel atop Red Mountain, you’re met with an extended hand and elite hospitality. Some might call this connection southern hospitality but we call it The Club family. It\'s business, it\'s personal, it\'s date night, it\'s family night, it\'s The Club- Connecting Birmingham Since 1951.Private Events Department- Food & Beverage Sales","duration":"Feb 2016 Aug 2017 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2017","start_date":"Feb 2016","subtitle":"The Club, Inc.","title":"Private Events Coordinator"}],"url":"https://www.linkedin.com/company/the-club-inc-"},{"company":"CSC - Contemporary Services Corporation","company_id":"contemporaryservicescorp","location":"houston area, texas","positions":[{"description":"Administration duties include scheduling, answering phones, and utilizing proprietary WISH software. Building Jobs by converting client job order into scheduling data. Dealing with payroll, processing hours, creating employee payroll register, and submitting payroll to corporate for processing. Invoice duties include converting client job orders and processed employee hours into final invoice. Human Resource responsibilities require conducting interviews, proper screening and selection of applicants.Employee on boarding with the use of ADP Virtual Edge software to input applicants into system. Data entry and use ADP MSS software to input applicants into system. Creating employee files, alphabetically file employee files, license applied for but not yet received, licensed, and unlicensed. Orientation and Training responsibilities include presenting company information to applicants, training materials to employees, guest services, security licensing, and area specific events. Coordinate numbers of event equipment, convert client job order to deployments for supervisors, location,proximity, and scope of work.Post Order creation duties include creating post specific instruction for employees per event and Event Management skills are utilized by gaining knowledge through above training to manage events to the level of Contemporary Services Corporation. Major clients include Houston Texans, Texas A&M Football, and Houston Livestock Rodeo.","duration":"Jun 2014 Dec 2014 7 months","duration_short":"7 months","end_date":"Dec 2014","start_date":"Jun 2014","subtitle":"CSC - Contemporary Services Corporation","title":"Event Management / Event Supervisor"}],"url":"https://www.linkedin.com/company/contemporaryservicescorp"},{"company":"Red Mountain Entertainment","company_id":"red-mountain-entertainment","location":"Birmingham, alabama area","positions":[{"description":"","duration":"2013 Jun 2014 1 year","duration_short":"1 year","end_date":"Jun 2014","start_date":"2013","subtitle":"Red Mountain Entertainment","title":"Concert Promotions/Marketing"}],"url":"https://www.linkedin.com/company/red-mountain-entertainment"},{"company":"The American Pavilion at the Cannes Film Festival","company_id":"the-american-pavilion-at-the-cannes-film-festival","location":"Cannes, France","positions":[{"description":"• Facilitated event planning for the American Pavilion 25th Anniversary and the First Annual Emerging Filmmakers Showcase• Coordinated VIP events and press panels involving multiple foreign countries• Strategized and led promotional initiatives through social an interactive media • Facilitated event planning for the American Pavilion 25th Anniversary and the First Annual Emerging Filmmakers Showcase• Coordinated VIP events and press panels involving multiple foreign countries• Strategized and led promotional initiatives through social an interactive media","duration":"2013 2014 1 year","duration_short":"1 year","end_date":"2014","start_date":"2013","subtitle":"The American Pavilion at the Cannes Film Festival","title":"Cannes International Film Festival Hospitality"}],"url":"https://www.linkedin.com/company/the-american-pavilion-at-the-cannes-film-festival"},{"company":"The DDA Group","company_id":"dda-pr","location":"Cannes, France","positions":[{"description":"• Communicated with international press regarding panels and junkets. Provided customer service to international media buyers• Constructed spreadsheets and coordinated media schedules effectively and efficiently• Responsible for organizing VIP client information and press schedules for top sponsors including Hewlett Packard and Electrolux• Individually selected to staff the First Annual Lexus International \\"Life is Amazing\\" Short Film Series, a partnership with The Weinstein Company• Given the opportunity to help staff the Lionsgate red carpet VIP after party for the \\"Hunger Games: Catching Fire\\" at Baoili Beach in Cannes","duration":"2013 2014 1 year","duration_short":"1 year","end_date":"2014","start_date":"2013","subtitle":"The DDA Group","title":"Corporate Branding & Marketing (international)"}],"url":"https://www.linkedin.com/company/dda-pr"},{"company":"Meeting Professionals International","company_id":"mpi","location":null,"positions":[{"description":"• Opened the first official bank account through the Alabama Credit Union in September 2013• Managed and documented all financial transactions• Organized membership dues• Prepared and organized important materials such as Prospective Sponsor Letters, 50(c)(3) Tax Forms and SS-4 Tax Identification","duration":"2012 2014 2 years","duration_short":"2 years","end_date":"2014","start_date":"2012","subtitle":"Meeting Professionals International","title":"Board Treasurer-University of AL"},{"description":"• Led and encouraged a group of students to reach out to local businesses for support• Designed promotional event flyers and organized press releases• Incorporated creative and interactive marketing strategies. (i.e. embedded tweets, concise and effective hashtags and follower contests that encourage participation)• Researched opportunities for community outreach","duration":"2012 2014 2 years","duration_short":"2 years","end_date":"2014","start_date":"2012","subtitle":"Meeting Professionals International","title":"Fundraising Committee Leader"}],"url":"https://www.linkedin.com/company/mpi"},{"company":"University of Alabama","company_id":"university-of-alabama","location":"Crimson Tide Sports Marketing (The University of Alabama Athletics)","positions":[{"description":"• Assisted in marketing and promotions for The University of Alabama athletic events and NCAA-hosted tournaments. • Game day operations including: Hospitality, On-court game promotions and contests which included supervision of contestants, sponsor representatives, etc.• Coordinated and organized digital and print advertising to meet defined deadlines.• Administered the Crimson Tide Rewards Program: a point system for sporting event attendance. Scanned membership cards during athletic events and encouraged fans involvement.• Staffed the 2011 BCS National Championship celebration at Bryant Denny Stadium: facilitated the planning process, organized promotional items, coordinated live presentations during the event• Led stadium tours at Bryant Denny Stadium for families and children of Big Al\'s Kids Club","duration":"Aug 2011 Apr 2012 9 months","duration_short":"9 months","end_date":"Apr 2012","start_date":"Aug 2011","subtitle":"University of Alabama","title":"Athletic Marketing"}],"url":"https://www.linkedin.com/company/university-of-alabama"}]', '["Kailee Lindman “Christine is an extremely diligent and hard working individual who I had the pleasure to work along side with at last years Cannes Film Festival. She is an amazing individual who is a great asset to any team! She was an absolute pleasure to work with and I highly recommend her!”","Rebecca Gordon “I met Christine last spring upon return to my alma mater, the University of Alabama to speak with UAMPI and hospitality management students about career goals. Christine\'s drive, dedication to excellence, and passion is evident in all of her commitments, whether she\'s in the classroom, serving as Executive Board member for UAMPI, or planning logistics at the 2013 Cannes Film Festival. Christine is a pleasure to be around and exudes professionalism in all that she takes on... and she isn\'t afraid to jump in and get her hands dirty. Her creative and innovative approach to problem solving will take her far down the path to much great success.”"]']
User: ['Amanda Cherwonka', 'With over a decade of experience in a high-paced, high-revenue industry, I have developed my communication and organizational skills to provide top tier service to all levels of corporate and social events.', 'Senior Event Planning Manager at Hyatt Regency Columbus with certification from PCMA as Digital Event Strategist', 'Hyatt Regency Columbus', '[{"company":"Hyatt Regency Columbus","company_id":null,"location":"","positions":[{"description":"","duration":"May 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2022","subtitle":"Hyatt Regency Columbus","title":"Senior Event Planning Manager"}],"url":""},{"company":"Hyatt Regency Chicago","company_id":"hyattchicago","location":null,"positions":[{"description":"Recruitment and Development of Managers and Entry Level AssociatesTeam Leader on the Hotel Advancement and Meetings Reinvented Teams Actively manage positive relationships with internal teams and external clientsResponsible for High Level Key Accounts that host Political Officials, C-Suite Executives, Celebrities","duration":"Feb 2020 May 2022 2 years 4 months","duration_short":"2 years 4 months","end_date":"May 2022","start_date":"Feb 2020","subtitle":"Hyatt Regency Chicago","title":"Associate Director of Events"},{"description":"Major Market Social and Specialty Event ManagerSpecialize in all corporate, social, wedding, and kosher events.Work closely with events team and operational departments to train and develop new opportunities for success.","duration":"Oct 2018 Feb 2020 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2020","start_date":"Oct 2018","subtitle":"Hyatt Regency Chicago","title":"Senior Event Planning Manager"},{"description":"","duration":"Oct 2016 Feb 2020 3 years 5 months","duration_short":"3 years 5 months","end_date":"Feb 2020","start_date":"Oct 2016","subtitle":"Hyatt Regency Chicago","title":"Event Planning Manager"}],"url":"https://www.linkedin.com/company/hyattchicago"},{"company":"Hyatt Regency Columbus","company_id":"hyatt-regency","location":"","positions":[{"description":"Sell and Service - Corporate and Social Events of all sizes. Sell and Service - Corporate and Social Events of all sizes.","duration":"Oct 2014 Oct 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2016","start_date":"Oct 2014","subtitle":"Hyatt Regency Columbus","title":"Event Sales Manager"}],"url":"https://www.linkedin.com/company/hyatt-regency"},{"company":"Hyatt Regency Chicago","company_id":"hyattchicago","location":null,"positions":[{"description":"Sell and Service Small Corporate and Social Markets, Hospitality Suites, and Hotel Outlets","duration":"Aug 2013 Oct 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2014","start_date":"Aug 2013","subtitle":"Hyatt Regency Chicago","title":"Event Sales Manager"},{"description":"On-site Floor Manager and contact for large conventions. Ensure all front of house and back of house operations teams on schedule and performing at high levels.","duration":"Mar 2013 Aug 2013 6 months","duration_short":"6 months","end_date":"Aug 2013","start_date":"Mar 2013","subtitle":"Hyatt Regency Chicago","title":"Event Concierge Manager"},{"description":"Coordinator for large social events; weddings, kosher, fundraisers, galas","duration":"Feb 2012 Mar 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2013","start_date":"Feb 2012","subtitle":"Hyatt Regency Chicago","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/hyattchicago"},{"company":"Hyatt Regency Columbus","company_id":"hyatt-regency-columbus","location":"Columbus, Ohio Area","positions":[{"description":"Assistant to Corporate and Social Catering Managers Assistant to Corporate and Social Catering Managers","duration":"Jul 2010 Feb 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2012","start_date":"Jul 2010","subtitle":"Hyatt Regency Columbus","title":"Event Assistant"}],"url":"https://www.linkedin.com/company/hyatt-regency-columbus"},{"company":"Hyatt Regency Columbus Cap Square","company_id":null,"location":null,"positions":[{"description":"","duration":"Jan 2010 Jul 2010 7 months","duration_short":"7 months","end_date":"Jul 2010","start_date":"Jan 2010","subtitle":"Hyatt Regency Columbus Cap Square","title":"Reservation Agent"},{"description":"","duration":"Feb 2009 Jul 2010 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2010","start_date":"Feb 2009","subtitle":"Hyatt Regency Columbus Cap Square","title":"Front Office Agent"}],"url":""},{"company":"Ohio University Inn & Conference Center","company_id":"ouinn","location":"Athens, Ohio","positions":[{"description":"","duration":"Sep 2007 Nov 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2008","start_date":"Sep 2007","subtitle":"Ohio University Inn & Conference Center","title":"Banquet Server"}],"url":"https://www.linkedin.com/company/ouinn"},{"company":"Ohio University","company_id":"ohio-university","location":"Athens, OH","positions":[{"description":"","duration":"Nov 2003 Nov 2008 5 years 1 month","duration_short":"5 years 1 month","end_date":"Nov 2008","start_date":"Nov 2003","subtitle":"Ohio University","title":"Student Coordinator- Dining Services"}],"url":"https://www.linkedin.com/company/ohio-university"}]', '["Kim L. Augustyn, CMP “I wish I could take Amanda with me to all the venues we host events at! Always professional and her calming, kind demeanor and problem solving skills always get me through my Annual. She takes pride in her work and always treats everyone with the utmost respect bringing together all departments to ensure a successful event. ”","Britt T. “Amanda and I worked together at Hyatt Regency Columbus for 1 1/2 years. She is a bundle of knowledge and always has something positive to say about the day. She is a hard worker and appreciates each and every client and guest that walks through the doors of the hotel. She is knowledgeable in all Catering aspects and is open to learn new things. I thoroughly enjoyed working with her at Hyatt.”"]']### Assistant: The agent's job is to coordinate and plan corporate events, and today, the agent is reaching out to the user because they need assistance in organizing a high-profile political event at the Hyatt Regency Columbus.
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### Human: Agent: ['Benoit Sauvage', 'DMCP, CMP, CITP, I am a leading expert on every aspect of the Meeting, Incentive, Conference, and Exhibition (MICE) industry, consulting with Destination Management Companies (DMC) to enhance their clients’ portfolios and provide guidance with marketing, business development, logistics and financial management. I incorporate environmental sustainability and cultural sensitivities as the touchstone of my work. Having run a successful destination management company focused on the Caribbean and Latin America, I provide clients with first-hand expertise in strategies for realizing the same success in their own businesses. My services include the following: • Designing meetings & incentive-focused events (venue sourcing, vendor negotiations, coordinate venue services, digital participant communications & online registration) • Developing Operating Manuals for DMC, tourism & convention bureaus that outline industry standards, best practices, & processes • Establishing relationships with travel industry consortia & trade associations to expand sales pipeline via strategic networking • Portfolio analysis • Implementing “green” standards & assist in obtaining Certification for Sustainable Events • Managing cost savings, systematic budget processes, audit invoices, budget-to-actual & accounts payable • Providing strategies to achieve preferred status with global incentive organizations & premier hotels • Designing meeting agendas to incorporate corporate policies to eliminate inconsistencies in programming I am a frequent speaker on critical issues facing the industry, such as environmental sustainability, corporate social responsibility, and adapting to global cultures, and am a frequent presenter at industry conferences.', 'Award winning Hospitality Industry Leader l Consulting & Development l Sales & Marketing l Strategies l Finance & ROI l Sustainability l International Speaker', 'Hospitality Sustainability Revolution', '[{"company":"Hospitality Sustainability Revolution","company_id":"hospitality-sustainability-revolution","industry":"Hospitality","location":"Miami, Florida, United States","positions":[{"description":"Consulting on adding value, enhancing your brand and increasing your ROI while being sustainable. Consulting on adding value, enhancing your brand and increasing your ROI while being sustainable.","duration":"Jun 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Hospitality Sustainability Revolution","title":"Founder"}],"url":"https://www.linkedin.com/company/hospitality-sustainability-revolution"},{"company":"Connect DMC","company_id":"connectdmc","location":"Dominican Republic","positions":[{"description":"Established in 1999 and recognized as a leading Destination Management Company (DMC), Connect DMC provides premier services dedicated to Incentives, Meetings & Events as well as Luxury Travel Advisors and Bespoke Travel Designers interested in the highest delivery of ground services in the Dominican Republic & Mexico. The creativity and innovation have distinguished them with awards that prove their social awareness and cultural understanding of the areas they reach. Sustainability is at its core and thWith fully-owned and operated offices in Punta Cana, Los Cabos and Santo Domingo, Connect Travel Services brings a wealth of distinct local connections for experience design, destination logistics, sustainability solutions and corporate event services.Some of our additional specialized DMC-logistic solutions includeVirtual, Hybrid and in-person Team buildingsShipping and customs assistanceHotel and Venue selection assistanceAirport VIP Fast track servicesLarge coach transfers and supervisionLuxury car transfers, private SUV transfersBespoke tours and excursionsAuthentic cultural activitiesEvening Function designEquipment rentalsTailor-made spouses programsMulti-year CSR projectsGolf & fishing tournamentsConference servicesA/V technologyTranslation equipmentProfessional Photography and videographer servicesLocal sourcing, printing and brandingSpecial government permissionsVIP Lounge customizationDécor and themed partiesTalent and entertainmentLocally produced – marketing collateralGiveaways, welcome kits and corporate event gifts","duration":"Jan 1999 - Present 23 years 7 months","duration_short":"23 years 7 months","end_date":"Present","start_date":"Jan 1999","subtitle":"Connect DMC","title":"Connect DMC"}],"url":"https://www.linkedin.com/company/connectdmc"}]', '["Marty D. “Ben is THE reference when it comes to selecting a DMC partner who you can rely on when organizing events in the DR. He guarantees the high level of service you seek, and fixes anything requiring attention immediately. Commitment and accountability are two key competencies, plus he’s a very likable chap!”","Millicent Evans “Ben is a true professional who delivers the project on time and with grace.”"]']
User: ['Michelle L.', 'Corporate event marketing professional with extensive logistical, budgetary, and project management experience in the coordination of trade shows, customer/client VIP events, road shows, sales incentive programs, internal training, and community & partnership programs.', 'Meeting Planner, Conventions - BCD Meetings & Events Business Partner Liaison for DePuy Synthes, Society Engagements', 'BCD Meetings & Events', '[{"company":"BCD Meetings & Events","company_id":"bcdme","industry":"Events Services","location":"","positions":[{"description":"","duration":"Feb 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Feb 2021","subtitle":"BCD Meetings & Events","title":"Meeting Planner"}],"url":"https://www.linkedin.com/company/bcdme"},{"company":"Sunovion Pharmaceuticals","company_id":"sunovion-pharmaceuticals-inc-","location":"","positions":[{"description":"","duration":"Aug 2017 May 2020 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2020","start_date":"Aug 2017","subtitle":"Sunovion Pharmaceuticals","title":"Event Partner"}],"url":"https://www.linkedin.com/company/sunovion-pharmaceuticals-inc-"},{"company":"Tyco SimplexGrinnell","company_id":"simplexgrinnell","location":"Westminster, MA","positions":[{"description":"","duration":"Dec 2008 Apr 2017 8 years 5 months","duration_short":"8 years 5 months","end_date":"Apr 2017","start_date":"Dec 2008","subtitle":"Tyco SimplexGrinnell","title":"Trade Show Manager"}],"url":"https://www.linkedin.com/company/simplexgrinnell"},{"company":"New England Interstate Water Pollution Control Commission (NEIWPCC)","company_id":"neiwpcc","location":"Lowell, MA","positions":[{"description":"","duration":"2005 2008 3 years","duration_short":"3 years","end_date":"2008","start_date":"2005","subtitle":"New England Interstate Water Pollution Control Commission (NEIWPCC)","title":"Meeting & Events Coordinator"}],"url":"https://www.linkedin.com/company/neiwpcc"},{"company":"Atari","company_id":"atari","location":"Beverly, MA","positions":[{"description":"","duration":"2004 2005 1 year","duration_short":"1 year","end_date":"2005","start_date":"2004","subtitle":"Atari","title":"Events Planner"}],"url":"https://www.linkedin.com/company/atari"},{"company":"PennWell","company_id":"pennwell","location":null,"positions":[{"description":"","duration":"2000 2004 4 years","duration_short":"4 years","end_date":"2004","start_date":"2000","subtitle":"PennWell","title":"Events Manager & Marketing Assistant"},{"description":"","duration":"1988 2000 12 years","duration_short":"12 years","end_date":"2000","start_date":"1988","subtitle":"PennWell","title":"Senior Editorial Assistant/Assistant to Marketing Manager"}],"url":"https://www.linkedin.com/company/pennwell"}]', '["George Glaros, MBA, PMP “Michelle is a true marketing “rock star!” Over the past two years, I have had the pleasure of working with this talented professional. On every assignment she undertook for our division, she excelled at all aspects of marketing and event planning – directing her staff to perfection on all project aspects, including internal communication, vendor management, trade show design, collateral materials and customer tracking. Michelle is extremely personable, intelligent, and a great team player; I am confident that she will make and immediate and significant contribution regardless of what position or assignment she may find herself. George Glaros Operations Manager SimplexGrinnell - Minneapolis ”","Jean-Claude Boutin “Working with Michelle has been a positive experience in many ways. She is creative, dedicated and listen to the needs of people she works with. She can plan, adapt and adjust according to the situation as we go. Communication and organization are some of the many strong competencies she possesses. Working with Michelle has been a pleasure and a privilege.”"]']### Assistant: The agent's job is to consult with destination management companies (DMC) and enhance their clients' portfolios, and today, the agent is reaching out to the user because they need assistance in coordinating a trade show and customer/client VIP event for their company.
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### Human: Agent: ['Greg Hughes', 'Twenty-year career highlighted by rapid advancement and P&L leadership that contributed nearly $1B revenue in mobility/ wireless sector. More than doubled market share to 12% and expanded channels to include multiple name-brand big box retailers and non-traditional online retailers such as Amazon and eBay. Plus, proven ability to build robust sales infrastructure and mobilize tech and consumer goods start ups. Superior skills in developing sales and market strategies, product management and launch, consultative selling, and building/leading sales and business development teams through transformative change and restructuring. Collaborative business partner and key influencer. Adept at cultivating long-term relationships with Fortune executives, distributors, vendors and global counterparts at all levels. Extensive network online sources and big-box retailers. Repeated sales and employee honors. Selected as high potential leader at Nokia and earned prestigious 110% Club all 4 eligible sales years. At Huawei, recognized with Individual President’s Award for outstanding achievement (2014) presented to a single employee out of the 200-member organization. Named Exemplary Employee (2012 and 2014) and honored with President’s Team Award for Tracfone (2012).', 'Vice President Portfolio Strategy at Consumer Cellular, Inc.', 'Consumer Cellular, Inc.', '[]', '["LinkedIn User “I worked closely with Greg for over 5 years as part of the Canadian sales and marketing team. Greg built very strong relationships across the Canadian carriers as well as throughout the Nokia organization. Greg was very diligent and creative in his efforts to drive sales, meet the needs of our customers and key performance KPIs. I highly recommend Greg as a top class sales professional.”","Scott Caskey, PMP “I had the pleasure of working with Greg for several years at Nokia. As a Director of Product Collaboration, Greg was a key stakeholder for me as a Product Manager. Greg always kept our team informed of key customer information/decisions that helped us prioritize our work and keep our projects on schedule. Greg works well within the Management structure to prioritize business needs in order to maximize efforts. He provided professional feedback to our team – both positive feedback as well as areas of improvement. Greg has exceptional people skills and creates productive partnerships that benefit his company as well as Customers.”"]']
User: ['Leyla Mohamed-Folk', 'Results-oriented Global Senior Supply Chain Manager with experience in Business Operation, Expediting, Quality Control , Logistics, Purchasing and Process improvement. Proven success in improving operation through proactive supplier management and continuous improvement efforts. Excellent at building relationships with customers, suppliers and colleagues with long term benefits to the all.', 'Senior Manager Quality Control and Expediting at FLSmidth', 'FLSmidth', '[{"company":"FLSmidth","company_id":"flsmidth","industry":"Industrial Machinery Manufacturing","location":null,"positions":[{"description":"","duration":"Jul 2017 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Jul 2017","subtitle":"FLSmidth","title":"Quality Control and Expediting Manager"},{"description":"","duration":"May 2011 Jul 2017 6 years 3 months","duration_short":"6 years 3 months","end_date":"Jul 2017","start_date":"May 2011","subtitle":"FLSmidth","title":"Capital Project Expediting"}],"url":"https://www.linkedin.com/company/flsmidth"},{"company":"Texas Wesleyan University","company_id":"texas-wesleyan-university","location":"","positions":[{"description":"","duration":"May 2001 Jun 2008 7 years 2 months","duration_short":"7 years 2 months","end_date":"Jun 2008","start_date":"May 2001","subtitle":"Texas Wesleyan University","title":"Buyer"}],"url":"https://www.linkedin.com/company/texas-wesleyan-university"},{"company":"Dept. of Defense / Contractor","company_id":null,"location":"","positions":[{"description":"Somali and Swahili Somali and Swahili","duration":"Dec 1998 Feb 2001 2 years 3 months","duration_short":"2 years 3 months","end_date":"Feb 2001","start_date":"Dec 1998","subtitle":"Dept. of Defense / Contractor","title":"Linguist"}],"url":""}]', '["Peter Steen Olsen “Leyla and I worked together for 8 years at FLSmidth, until I left the company in 2019, and during those years I had the pleasure of getting to know her both professionally and personally. She is a quick learner and soon became a very effective member of the expediting team; securing timely vendor deliverables on major projects and providing excellent follow-up and reporting. She fully understands the importance of working effectively with FLS offices and vendors around the world. Successful in delivering results, enthusiastic and with a joyful & winning personality, she naturally moved on to become a respected and very well-liked Manager of the QC & Expediting group. She cares about the company and the team members in a way that many people could learn from. It is without hesitation I give Leyla my full recommendation.”","LinkedIn User “The best boss u could ever ask for. She is a peoples person, understands your needs and accommodates them. Thank you for listening to us, inspiring us and bringing out the best in us!! Truly blessed to have worked with u and for u.”"]']### Assistant: The agent's job is to build robust sales and business development teams through transformative change and restructuring. Today, the user is reaching out to the agent because they need to improve operation through proactive supplier management and continuous improvement efforts.
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### Human: Agent: ['Arminder Singh', '20+ years of international experience in software industry including Product Management, Project Management, Technical Support, and Customer Success Leadership experience managing large, multi-product support organizations (B2B as well as B2C) to support operations globally in a 24x7 environment. Action oriented, capable of independently solving business issues and able to communicate clearly and effectively to both technical and business audiences. Extensive experience of working with clients representing the Fortune 500 to ensure they are leveraging software solutions and achieving success and engaging fee-based resources as necessary. Specialization: Project Management, Customer Service, Team Management & Product Management', 'Sr. Director, Customer Support', 'Matterport', '[{"company":"Matterport","company_id":"matterport","industry":"Software Development","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Aug 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Matterport","title":"Sr. Director, Customer Support"}],"url":"https://www.linkedin.com/company/matterport"},{"company":"Confidential","company_id":"confidentialcompany","location":"United States","positions":[{"description":"","duration":"Apr 2021 Aug 2021 5 months","duration_short":"5 months","end_date":"Aug 2021","start_date":"Apr 2021","subtitle":"Confidential","title":"Sr. Director and Head of Operations"}],"url":"https://www.linkedin.com/company/confidentialcompany"},{"company":"Credit Karma","company_id":"credit-karma","location":"San Francisco Bay Area","positions":[{"description":"• Lead the tools & technology, processes, and reporting groups in Member Support and effectively scope/define requirements to drive operational efficiencies across all support channels.• Manage the team across multiple domains and geographies to drive systems and process enhancements, operational excellence, and product improvements.• Scope and lead the requirements definition, strategy, rollout, and cross-functional engagement for support systems projects including CRM (voice, email, chat), Help Center and KB management for both internal and external audiences.• Manage end-to-end launch readiness and feedback loop within Member Support for all Credit Karma products to smooth out customer friction points• Lead contact reduction strategy and own cross-functional efforts to influence production roadmap that reduces Support ticket volume• Proactively maintains regular communications with the Credit Karma Product, Marketing, Security, Legal, Engineering, and IT teams to ensure \\"Voice of Member\\" (Voice of Customer) is represented","duration":"Jun 2018 Apr 2021 2 years 11 months","duration_short":"2 years 11 months","end_date":"Apr 2021","start_date":"Jun 2018","subtitle":"Credit Karma","title":"Director, Member Success (Strategy, Technology, and Operations)"}],"url":"https://www.linkedin.com/company/credit-karma"},{"company":"EMS Software","company_id":"emssoftware","location":"Greater Denver Area","positions":[{"description":"• Managed the support operations of the global support department to drive scale for growth while ensuring an effortless customer experience through improved tools and processes.• Worked on business requirements, level of adoption of the solutions and assessed the risk in renewing the current contracts. Helped sales team identify additional cross-sell opportunities.• Worked with key stakeholders to identify the business need for 24x7 support availability and then successfully launched the 24x7 global support operations. This included utilizing the schedule, cost, risk, resource & procurement management processes.• Identified the need for a new CRM solution and successfully launched Salesforce Service Cloud (CRM Platform) in record time and within budget.• Improved the Customer Satisfaction Score (CSAT) from 88% to 97% in a period of 1.5 years.• Introduced data driven capabilities inside of support to use data to make strategic decisions and drive operational improvements to create efficiencies with regards to support processes, cost and performance.• Helped develop the internal escalation processes and worked with cross functional stakeholders to identify and resolve high customer friction areas and reduce escalations.• Reported operational metrics and progress to the CEO & VP of Customer Success, including data analysis and improvement plans.• Responsible for the voice of the customer, to ensure customer needs are met through a more powerful and stable product offering. Interacted with sales, engineering, and product development, as well as other members of Technical Support, to ensure continuity between the departments.","duration":"Sep 2016 Mar 2018 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2018","start_date":"Sep 2016","subtitle":"EMS Software","title":"Senior Director, Customer Support"}],"url":"https://www.linkedin.com/company/emssoftware"},{"company":"Quark Software Inc.","company_id":"quark","location":null,"positions":[{"description":"• Managed support operations globally for Quark Solutions.• Defined segmentation of customer base and built strategies and monitored operational metrics on a continued basis to identify areas for improvement.• Standardized customer support model to ensure strong foundation for long-term customer satisfaction.• Facilitated customer resolution for escalated issues and followed-up with customers to ensure issues are resolved and customers are satisfied with the resolution.• Developed a trusted advisor relationship with customer executive sponsors and understood their business and support requirements, level of adoption of the solutions and assessed the risk in renewing their contracts.• Continuously worked on improving efficiency of support processes, customer satisfaction (CSAT & NPS) and the tools for monitoring support metrics.• Worked closely with Product Management and Professional Services team to assist with customizing & deployment of Quark solutions on mobile, cloud & enterprise servers.","duration":"Jul 2011 Sep 2016 5 years 3 months","duration_short":"5 years 3 months","end_date":"Sep 2016","start_date":"Jul 2011","subtitle":"Quark Software Inc.","title":"Global Manager - Applications Support"},{"description":"• Responsible for overall customer experience – product & service – around all Quark Enterprise products.• Helped launch 24x7 global support operations. Recruited, trained and developed the staff to provide enterprise class customer experience.• Managed support for key customer accounts in the Financial, Government, Manufacturing and Publishing Sector.• Provided prompt and complete resolution to technical issues and business challenges reported by the customers.• Served as a Subject Matter Expert (SME), in related functional and technical areas.• Shared best practices with team members to enhance the quality and efficiency of customer support and contributed to the knowledge base and improved self-service adoption rate.• Understood customer issues and complaints. Performed root-cause analysis. Assisted & managed the support team to improve the customer satisfaction and helped the company improve its customer service through the use of Net Promoter Score (NPS).• Worked closely with the customers and internal Product teams to effectively prioritize and escalate customer issues.","duration":"Sep 2008 Jun 2011 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jun 2011","start_date":"Sep 2008","subtitle":"Quark Software Inc.","title":"Technical Support Manager, Americas"}],"url":"https://www.linkedin.com/company/quark"},{"company":"Melco","company_id":null,"location":"Greater Denver Area","positions":[{"description":"• Analyzed market opportunities and competition and specified market requirements for current and future products and delivered requirement documents/mock-up screens to the development teams.• Worked across departments and collaborated with business managers, UX team, systems architects, engineering delivery teams, project managers, QA, and operations teams to ensure product development occurs as per specifications and all external and internal commitments and expectations against the product were met.• Developed business plans, pricing and licensing strategies for products and technologies.• Created technical user personas and user scenarios• Defined the product level strategy and roadmap based on sales & marketing data, technical and customer support requirements, and high-level company strategy.","duration":"Jul 2008 Sep 2008 3 months","duration_short":"3 months","end_date":"Sep 2008","start_date":"Jul 2008","subtitle":"Melco","title":"Director of Product Management"}],"url":""},{"company":"Quark Software Inc.","company_id":"quark","location":"New York (NY), Denver (CO)","positions":[{"description":"• Worked closely with customers and stakeholders to understand the market needs and accordingly identified and defined Product and Business Requirements and use cases.• Managed an enterprise class Client-Server software product, from concept through to delivery and maintenance by following Scrum – Agile software development.• Worked closely with Sales, Engineering, Quality Engineering (QE), Marketing and Web teams to ensure product development occurs as per specifications and all external and internal commitments and expectations against the product are met, while effectively managing the scope, budget and schedule for the projects.• Defined the product level strategy and roadmap based on sales & marketing data, technical and customer support requirements, and high-level company strategy.• Managed and forged partnerships with developers, partners and System Integrators to build an ecosystem so customers could fully leverage the full potential of Quark Solutions.• Interacted closely with customers in the US, European and Asian markets to understand their unique business requirements and come up with new features to meet their needs.• Performed competitive analysis and made strategic recommendations to the Executive team at Quark.","duration":"Dec 2002 Jun 2008 5 years 7 months","duration_short":"5 years 7 months","end_date":"Jun 2008","start_date":"Dec 2002","subtitle":"Quark Software Inc.","title":"Product Manager"}],"url":"https://www.linkedin.com/company/quark"}]', '["Eric Vitucci “I worked closely with Arminder at EMS Software. We rolled out a new Customer Portal, migrated the support team from Zendesk to Salesforce Service Cloud and created a custom console in Salesforce.com. He quickly learned all the inner workings of salesforce and was an integral part of the build process. Without him it would not have been finished. Arminder has a work ethic second to none. His ability to understand and design workflow around support process would instantly improve any support organization. Arminder has a unique ability to see problems before they happen and he has an ability to trouble shoot bugs, that I have never seen before. I wish I could have Arminder involved in all of my project. He is a wealth of knowledge and a huge assist at any organization. ”","Laurent Ruben “Over the years, I have seen the work of Arminder being always customer driven with honnesty and professional. Arminder has been instrumental into our Enteprise customer support on a Worldwide level, he\'s been helping hundreds of customers around the globe from small and large issues and has always used the same methodology: Being clear on the expectations and deliver more than expected! I would recommend Arminder with great pleasure. Best, Laurent”"]']
User: ['Julie Kuss', 'SPECIALTIESExtensive experience in brand management, product marketing, project management, development and execution of major campaigns, product development, strategic planning, marketing and advertising communications, market research, product forecasting, budget development and management and client account management.KEY STRENGTHS• Extensive experience in project and account management, development and execution of major marketing campaigns, product development and management, strategic planning, marketing and advertising communications, market research, product forecasting, budget development and management, and publishing. • Extensive experience utilizing web, email, direct marketing, and advertising strategies and procedures.• Action-orientated planner and implementer with excellent organizational and communication skills. • Excellent team building, management and people skills. Continually builds consensus among team members and key stakeholders.• Consistently balances big picture vision with strong detail orientation.• Maintains knowledge about client needs and stays up to date on key changes within the market place.• Uses advanced technical skills to enhance key strengths and abilities.', 'Marketing Communications Manager', 'Alternative Marketing Options', '[{"company":"Alternative Marketing Options","company_id":null,"location":"Colorado Springs, Colorado Area","positions":[{"description":"Brand Development, Project Management, Strategic Planning, Digital Communications Brand Development, Project Management, Strategic Planning, Digital Communications","duration":"Oct 2004 - Present 17 years 1 month","duration_short":"17 years 1 month","end_date":"Present","start_date":"Oct 2004","subtitle":"Alternative Marketing Options","title":"Marketing Consultant"}],"url":""},{"company":"El Paso County Medical Society","company_id":"el-paso-county-medical-society","location":"Colorado Springs","positions":[{"description":"","duration":"Jun 2017 - Present 4 years 5 months","duration_short":"4 years 5 months","end_date":"Present","start_date":"Jun 2017","subtitle":"El Paso County Medical Society","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/el-paso-county-medical-society"},{"company":"The Elevation Group","company_id":null,"location":"Colorado Springs, Colorado Area","positions":[{"description":"Account Manager for all direct marketing campaigns supporting non-profit organizations and ministries. Campaigns included product development, brand identity development, marketing communications, strategic planning, and business development. Accomplishments: Development and launch of publishing resources supporting non-profits and for retail sale. Brand identity and market development for four non-profit organizations (two of which were new to the market place) and seven authors. Implementation of numerous capital growth and fundraising campaigns which resulted in significant funding and above goal results for the clients served.","duration":"Jun 2010 Dec 2012 2 years 7 months","duration_short":"2 years 7 months","end_date":"Dec 2012","start_date":"Jun 2010","subtitle":"The Elevation Group","title":"Marketing Manager/Account Executive"}],"url":""},{"company":"Focus on the Family","company_id":"focus-on-the-family","location":null,"positions":[{"description":"Responsible for the oversight of all new publishing manuscripts. Presented publishing recommendations to Executive Acquisitions Team. Accomplishments: development and execution of tracking database software to report status and record communications with team members and potential authors about proposals, resulting in an increase in efficiency by over 50%.","duration":"Sep 2003 Aug 2004 1 year","duration_short":"1 year","end_date":"Aug 2004","start_date":"Sep 2003","subtitle":"Focus on the Family","title":"Marketing Acquisitions Manager"},{"description":"Strategic planning; product development, promotions management and brand/identity development and management for numerous core business units; Included financial forecasting and budget planning for all products and business units, campaign development and execution, product and ministry promotions, and the management of consultants, vendors and several staff members. Accomplishments: A major re-launch of a business unit including new identity, website, advertising, conferences and products. A successful launch of a new business unit. Successfully managed up to 20 new products per year as well as 80-100 key revenue producing back-list titles.","duration":"2000 Sep 2003 3 years","duration_short":"3 years","end_date":"Sep 2003","start_date":"2000","subtitle":"Focus on the Family","title":"Marketing Brand/Product Manager"}],"url":"https://www.linkedin.com/company/focus-on-the-family"},{"company":"MEDTRONIC Neurological","company_id":"medtronic","location":null,"positions":[{"description":"Global marketing management for the development of new products during all phases of the product life cycle. Responsible for coordination and development of launch teams, market research, customer product testing, product promotional materials and campaigns, budget management, product pricing, forecasting and the implementation of product training to physicians, nurses, sales force and in-house personnel. Products included implantable, programmable drug infusion systems for the treatment of chronic pain and severe spasticity, programmers, catheters and accessories, as well as spinal cord stimulation leads and accessories.","duration":"1994 2000 6 years","duration_short":"6 years","end_date":"2000","start_date":"1994","subtitle":"MEDTRONIC Neurological","title":"Marketing Product Manager"},{"description":"Managed all logistics regarding International, National, Regional and local convention activities for the Neurological Division, including graphic and message development, promotions, event logistics, lead distribution, budget management, reporting, on-site set up and staff management. Editor and staff supervisor for worldwide divisional newsletter. Also directed the development of product specification sheets and sales materials.","duration":"1992 1994 2 years","duration_short":"2 years","end_date":"1994","start_date":"1992","subtitle":"MEDTRONIC Neurological","title":"Marketing Communications"}],"url":"https://www.linkedin.com/company/medtronic"},{"company":"HEWLETT-PACKARD","company_id":"hewlett-packard-enterprise","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Aug 1989 Aug 1993 4 years 1 month","duration_short":"4 years 1 month","end_date":"Aug 1993","start_date":"Aug 1989","subtitle":"HEWLETT-PACKARD","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"}]', '["Theresa Mills “It has been a pleasure working with Julie on my job-search blog, Job Search Success. Julie has played a vital role in helping me rebrand my blog and effectively identify and reach new target markets, resulting in an increase in traffic. She is both creative and strategic and highly skilled at marketing. Any company that hires her for a marketing position will be glad they did.”","Karl Schaller “Julie Kuss\'s ability to work tirelessly for our clients was always above and beyond the call of duty. I would get emails and texts from Julie at all hours of the day and night and on weekend asking about the status of various client jobs. Julie cares about clients. Our clients always felt affirmed and encouraged by Julie. Julie has a wonderful personality and people enjoy working with her. Julie juggles many tasks at once. For an agency, she was a godsend to look over office administration, accounting, and client affairs. Julie’s maturity in working with various client personalities was always evident. As a result, we always allowed Julie great freedom to work independently.”"]']### Assistant: The agent's job is to manage marketing campaigns and brand development, and today, the agent is reaching out to the user because they need assistance in rebranding their blog and effectively identifying and reaching new target markets.
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### Human: Agent: ['Srikar Reddy', 'Over 6+ years of Information Technology experience in Software Development Life Cycle.Around 5 years of experience in administering, developing complete Suite of ServiceNow Platform as a ServiceNow Developer and ServiceNow Admin.', 'Lead ServiceNow Developer at The Depository Trust & Clearing Corporation (DTCC)', 'The Depository Trust & Clearing Corporation (DTCC)', '[{"company":"The Depository Trust & Clearing Corporation (DTCC)","company_id":"dtcc","industry":"Financial Services","location":"Coppell, Texas","positions":[{"description":"","duration":"Sep 2017 - Present 3 years 11 months","duration_short":"3 years 11 months","end_date":"Present","start_date":"Sep 2017","subtitle":"The Depository Trust & Clearing Corporation (DTCC)","title":"Lead Software Development Engineer"}],"url":"https://www.linkedin.com/company/dtcc"},{"company":"USAA","company_id":"usaa","location":"Plano Texas","positions":[{"description":"USAA implemented ServiceNow ITSM - CMDB, Knowledge Management, Change Management, Incident Management, Service Catalog, Event Management and Asset Management.Design* Involved in Configuration Management, Asset Management, Service Level Management, Service Catalogs and Request fulfillment Management* Involved in gathering and analysis of business requirements* Documented business processes, functional requirements and prepared technical designs* Worked with business analyst to create and modify Service Catalogs and Workflow DesignsImplementation* Developed Service Catalogs and Workflows* Developed Web Services (SOAP/REST) - Inbound / Outbound* Involved in coding Business Rules (Server Side Scripting), Client/UI Scripts (Client Side Scripting), Script includes and Scripted APIs* Developed custom UI Pages, UI Macros, Widgets, Reports, Homepages and Dashboards* Created different Applications, Modules, Tables and Views as per requirement* Leveraging and customizing AngularJS Widgets for Customer Service PortalTraining & Support* Platform Usage Training\'s* Fulfillment Training\'s* Post Go-Live Support* Design improvements and suggestion* Handling Defects/Missed Requirements/Enhancements","duration":"May 2016 Sep 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2017","start_date":"May 2016","subtitle":"USAA","title":"ServiceNow Developer (Contractor)"}],"url":"https://www.linkedin.com/company/usaa"},{"company":"Info Keys Inc","company_id":"info-keys-inc","location":"Irving, Texas","positions":[{"description":"Info Keys, Inc. was incorporated in the year 2007 with a specific mission to provide high-quality Software Development Services, Staffing Services, IT Services, Develop Dynamic Software Packages and Software Testing Services. We have distinguished ourselves in the industry by earning the reputation among our customers and industry peers for delivering quality IT services at competitive prices on time. We support client staffing and project needs on an international, regional and local basis.","duration":"Jan 2016 Sep 2017 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2017","start_date":"Jan 2016","subtitle":"Info Keys Inc","title":"ServiceNow Developer"}],"url":"https://www.linkedin.com/company/info-keys-inc"},{"company":"Birlasoft","company_id":"birlasoft","location":"","positions":[{"description":"","duration":"Jul 2011 Aug 2014 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2014","start_date":"Jul 2011","subtitle":"Birlasoft","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/birlasoft"},{"company":"GE","company_id":"ge","location":"","positions":[{"description":"The scope of this implementation is to replace the existing ISSES (Mainframe system) with Oracle 11i& ITSM model for managing Aero Energy Services (AES) with an AGILE Process Model.Roles:Design & developing ServiceNow Applications, Modules and Tables as per client requirement.Involved in various ServiceNow customizations as per clients requirement.Created various Catalog Client Scripts and Catalog UI Policies.Involved in scheduling jobs to push the data into the application using Import Sets and Transform Maps.Created In-bound web services using Scripted Web Services and Import Set Web Services betweenService Now and procurement Systems.Involved in development, enhancement and support of Oracle RICE components and lead the team inscheduling the jobs or programs by using Appworx Tool.Attend weekly status meetings and Global Meetings with Client to explain the current status of all openissue and pro-actively suggest any processes which can be improved.Involved in migration activities of developed objects for promoting it to further instances tillproduction.Involved in Data loader activities, debugging and troubleshooting during the cutover period for setupactivities.Involved in post-production support and enhancement of objects.","duration":"Jul 2011 Aug 2014 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2014","start_date":"Jul 2011","subtitle":"GE","title":"Software Engineer (Contractor)"}],"url":"https://www.linkedin.com/company/ge"}]', '["“For almost a year I had the pleasure of working with Srikar Reddy while at USAA. We had just purchased ServiceNow and I was creating a team of ServiceNow experts to help me migrate over 40 different service/hardware requests to the new system. Srikar quickly became my go to guy for anything ServiceNow related and helped train the rest of those on my team. He was so valuable that I had him join most of our requirement gathering sessions so that he could help me architect the designs that he would be implementing. Srikar is an expert at building custom requests, generating unique reports, Scoped Application development, Workflows, CMDB and Asset Management . If I was in charge of building out a ServiceNow team again I would hire Srikar in a hearbeat.”","“Srikar was a great asset to USAA\'s implementation of ServiceNow. His superb knowledge and wisdom in the ServiceNow space contributed greatly to our success in migrating many different teams\' processes and data onto the cloud platform. He displayed the rare qualities of being completely self-sufficient and able to architect smart solutions to complex problems. He would be an excellent resource at any company he works at and I cannot recommend him enough. I would label him the complete embodiment of a \\"ServiceNow Expert\\". ”"]']
User: ['David E. Brown', 'Experienced Senior Operations Project Manager with a demonstrated history of working in the information technology and services industry. Strong support professional skilled in IT Strategy, Professional Services, Management, Software as a Service (SaaS), and Pre-sales.', 'Renewals Sales Operations, Sr Project Manager at Blue Yonder', 'Blue Yonder', '[{"company":"Blue Yonder","company_id":"blueyonder","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Jun 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jun 2018","subtitle":"Blue Yonder","title":"Renewals Sales Operations, Sr Project Manager"},{"description":"","duration":"Dec 2014 Jun 2018 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jun 2018","start_date":"Dec 2014","subtitle":"Blue Yonder","title":"Senior Renewals Manager"},{"description":"","duration":"May 2012 Dec 2014 2 years 8 months","duration_short":"2 years 8 months","end_date":"Dec 2014","start_date":"May 2012","subtitle":"Blue Yonder","title":"Senior Support Liaison/Renewals Partner"},{"description":"","duration":"2009 May 2012 3 years","duration_short":"3 years","end_date":"May 2012","start_date":"2009","subtitle":"Blue Yonder","title":"Senior Product Specialist"},{"description":"","duration":"2001 2009 8 years","duration_short":"8 years","end_date":"2009","start_date":"2001","subtitle":"Blue Yonder","title":"Technical Analyst Support"}],"url":"https://www.linkedin.com/company/blueyonder"},{"company":"McKesson","company_id":"mckesson","location":"","positions":[{"description":"","duration":"1997 2001 4 years","duration_short":"4 years","end_date":"2001","start_date":"1997","subtitle":"McKesson","title":"Chain Accounts Mgr/Technical Analyst"}],"url":"https://www.linkedin.com/company/mckesson"},{"company":"Ames Department Stores","company_id":null,"location":"","positions":[{"description":"","duration":"1988 1997 9 years","duration_short":"9 years","end_date":"1997","start_date":"1988","subtitle":"Ames Department Stores","title":"Project Manager"}],"url":""}]', '["Kristen Martin “David\'s technical knowledge and customer focus were the competencies that made him. These compentencies were what drove me to select him to work with an escalated customer or complicated technical issue. I knew I could rely on him to resolve the situation with little assistance from me.”","Scott Pedersen “Davie was an enthusiastic co-worker that was always concerned with the best interests of the customers he worked with. He was always had a positive attitude and a great motivator.”"]']### Assistant: The agent's job is to provide professional services and support in the IT industry. Today, the user is reaching out to the agent because they need assistance with IT strategy and software implementation.
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### Human: Agent: ['John Giantsidis, J.D.', 'John Giantsidis is the President and Principal Consultant with CyberActa, a boutique consultancy empowering medical device, digital health, and pharmaceutical companies in their cybersecurity, privacy, data integrity, regulatory compliance, and commercialization endeavors. With deep regulatory, technology, quality, legal background, a broad range of experience over a 23-year career, and a sharp focus on tackling emerging risks, John can provide his clients with strategic yet pragmatic perspectives on addressing critical risks in a business-focused and impactful manner. John advises clients on matters spanning the product life cycle, from product development and clinical trials, through the FDA, EMA, PMDA, and TGA premarket review processes, to post-market compliance, GxP practices, software validation, and Quality System requirements. Whether traditional medicinal products and devices, rapidly evolving medical and health technology products, such as a SaMD or digital diagnostic tools, he has extensive knowledge of the governing laws and regulations and broad-based practical experience with their application in advising clients to achieve competitive advantage by guiding on significant events that could adversely affect product quality, submission approval, compliance status, or pose a significant business risk. John is a member of the Florida Bar’s Committee on Technology and a Cyber Aux with the U.S. Marine Corps. He holds a Bachelor of Science degree from Clark University, a Juris Doctor from the University of New Hampshire School of Law, and a Master of Engineering in Cybersecurity Policy and Compliance from The George Washington University. He frequently writes and speaks on a broad range of current issues facing the MedTech and life sciences industries such as building privacy and cybersecurity in medical devices, the evolving regulatory landscape in this rapid pace of technology-driven change, and addressing the challenges of product development, testing, generation of evidence, proof of value, implementation and adoption of novel medical and health technologies.', 'President & Principal Consultant at CyberActa', 'CyberActa', '[{"company":"CyberActa","company_id":"cyberacta","industry":"Business Consulting and Services","location":"Greater Boston Area","positions":[{"description":"A coach, advisor, and consultant to pharmaceutical, medical device, and MedTech companies providing strategic and tactical services that are not only effective but are also efficient, smart, and ultimately able to add strategic value and sustainable and formidable competitive advantage.A comprehensive listing of CyberActa\'s services can be found at www.cyberacta.com; Questions, requests, or RFPs, can be submitted https://cyberacta.com/contact-us.A representative sample of our recent engagements:· Evaluated, redesigned and deployed tailored data protection and digital privacy strategy, policies and procedures covering digital health and SaMD applications to ensure compliance with laws and regulations (HIPAA, GDPR, BIPA, CCPA), transparency to users and patients, and partnering in a cross-functional manner led the permeation of privacy and information security in client’s product lifecycle process to create a culture of privacy and security by design.· Assumption of client\'s Quality & Regulatory Compliance oversight of all GxP activities including GMP, GCP, GLP, GVP, and associated Quality Systems to provide strategic guidance for commercial and clinical development teams and direction for events (deviations, adverse reactions) that could adversely affect product quality, compliance status, or pose a significant business risk.· Strengthen client’s QMS plan of action on post-market management of cybersecurity of legacy medical devices consistent with NIST Framework and launch a defense-in-depth strategy: identification of cybersecurity signals, product vulnerability characterization, risk analysis, threat modeling, impact assessment, and design enhancements to protect, respond and recover. · Conduct program-wide GCP data integrity assessment entailing technology used to implement data integrity, adequacy, completeness, and systems validation life cycles, IT/vendor infrastructure qualification, and end-to-end personnel execution of clinical trial processes.","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"CyberActa","title":"President & Principal Consultant"}],"url":"https://www.linkedin.com/company/cyberacta"},{"company":"CIGNYL","company_id":"cignyl","location":"","positions":[{"description":"","duration":"Jul 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Jul 2020","subtitle":"CIGNYL","title":"Co-Founder & COO"}],"url":"https://www.linkedin.com/company/cignyl"}]', '["Matthew Amaral “John is extremely knowledgeable, insightful and assiduous in all tasks he undertakes. He is a tremendous asset to the Fresenius team and instrumental in his department\'s successes. John sets the bar high for his team through his demonstrated abilities and infectious personality.”","Stefano Farhadi “John is detail oriented hard worker and very knowlegeble person”"]']
User: ['Liam Kelly', 'Experienced Sales Person and Trainer with a demonstrated history of working in the hospital & health care industry. Skilled in Sales, People Management, Medical Devices Products, Market and Business Development.', '10+ Years Sales Experience | Medical Device | Business Development', 'Philips', '[{"company":"Philips","company_id":"philips","industry":"Hospitals and Health Care","location":"Denver, Colorado, United States","positions":[{"description":"","duration":"Jan 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Philips","title":"Account Manager"}],"url":"https://www.linkedin.com/company/philips"},{"company":"Self-Employed","company_id":null,"location":"United States","positions":[{"description":"","duration":"Apr 2016 - Present 5 years 4 months","duration_short":"5 years 4 months","end_date":"Present","start_date":"Apr 2016","subtitle":"Self-Employed","title":"Officiant by Liam"}],"url":""}]', '["“Liam was a determined, confident and helpful co-worker. Whenever I had any issues regarding my work, he would always be the first one to help me, and explain how I should proceed. He was a leader on our team and always stepped up as needed. His friendly demeanor made him a joy to work with.”","“Liam would be an asset to any organization. He\'s smart, diligent, thorough, creative and self-motivated. I would be happy to provide further details to anyone considering hiring or partnering with him.”"]']### Assistant: The agent's job is to provide strategic and tactical services to medical device companies, and today the agent is reaching out to the user to discuss potential collaboration in market and business development for their medical device products.
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### Human: Agent: ['Marcus Mullen', 'Financial Representative at Northwestern Mutual', 'Financial Advisor at Northwestern Mutual in Lexington, KY.', 'Northwestern Mutual', '[{"company":"Northwestern Mutual","company_id":"northwestern-mutual","industry":"Financial Services","location":null,"positions":[{"description":"","duration":"Dec 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Dec 2020","subtitle":"Northwestern Mutual","title":"Financial Advisor"},{"description":"","duration":"May 2020 Dec 2020 8 months","duration_short":"8 months","end_date":"Dec 2020","start_date":"May 2020","subtitle":"Northwestern Mutual","title":"College Financial Representative"}],"url":"https://www.linkedin.com/company/northwestern-mutual"},{"company":"Eastern Kentucky University Campus Recreation","company_id":null,"location":"","positions":[{"description":"Managed facilities, fitness, adventure programs, and marketing for the Campus Recreation. Managed facilities, fitness, adventure programs, and marketing for the Campus Recreation.","duration":"Dec 2018 Jul 2020 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jul 2020","start_date":"Dec 2018","subtitle":"Eastern Kentucky University Campus Recreation","title":"Manager"}],"url":""},{"company":"COAL GROVE PHARMACY INC","company_id":"coal-grove-pharmacy-inc","location":"Coal Grove, OH","positions":[{"description":"Counted and dispensed drugs for customers along with worked as sales clerk at the front helping patients with questions and providing answers. Counted and dispensed drugs for customers along with worked as sales clerk at the front helping patients with questions and providing answers.","duration":"Mar 2016 Aug 2018 2 years 6 months","duration_short":"2 years 6 months","end_date":"Aug 2018","start_date":"Mar 2016","subtitle":"COAL GROVE PHARMACY INC","title":"Pharmacy Technician"}],"url":"https://www.linkedin.com/company/coal-grove-pharmacy-inc"}]', '["William Hunter Logan “Marcus has been a phenomenal team member on many group projects we have worked on together. He is a real team player and has what it takes to achieve high-quality work while still being able to meet project deadlines. ”","luke barnett “very helpful”"]']
User: ['Steve W.', 'Specialties: Lean Manufacturing Implementation, Shop Floor Transformation, Process Optimization, Industrial Engineering, Project Management, Process Improvement', 'Senior Project Manager at St. Onge Company', 'St. Onge Company', '[{"company":"St. Onge Company","company_id":null,"location":"Greater Tampa, Florida & Greater Detroit, Michigan","positions":[{"description":"","duration":"Oct 2017 - Present 4 years 9 months","duration_short":"4 years 9 months","end_date":"Present","start_date":"Oct 2017","subtitle":"St. Onge Company","title":"Senior Project Manager"}],"url":""},{"company":"Myrtle Consulting Group, LLC","company_id":"myrtle-consulting-group-llc","location":"","positions":[{"description":"","duration":"Sep 2013 Sep 2017 4 years 1 month","duration_short":"4 years 1 month","end_date":"Sep 2017","start_date":"Sep 2013","subtitle":"Myrtle Consulting Group, LLC","title":"Transformation Manager"}],"url":"https://www.linkedin.com/company/myrtle-consulting-group-llc"},{"company":"Celerant Consulting","company_id":"celerant-consulting","location":"Waltham MA","positions":[{"description":"","duration":"Oct 2008 Sep 2013 5 years","duration_short":"5 years","end_date":"Sep 2013","start_date":"Oct 2008","subtitle":"Celerant Consulting","title":"APM/Project Manager"}],"url":"https://www.linkedin.com/company/celerant-consulting"},{"company":"JCIM (Johnson Controls Injection Molding)","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2008 2 years","duration_short":"2 years","end_date":"2008","start_date":"2006","subtitle":"JCIM (Johnson Controls Injection Molding)","title":"Corporate Industrial Engineering Manager"}],"url":""},{"company":"Cadence Innovation","company_id":"cadence-innovation","location":"","positions":[{"description":"","duration":"Mar 2005 Jun 2006 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2006","start_date":"Mar 2005","subtitle":"Cadence Innovation","title":"Quality/Lean Manager - Holly Road"}],"url":"https://www.linkedin.com/company/cadence-innovation"},{"company":"Key Plastics, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"2003 2005 2 years","duration_short":"2 years","end_date":"2005","start_date":"2003","subtitle":"Key Plastics, LLC","title":"Director/Manager - Corp Industrial Engineering"}],"url":""},{"company":"Cadence Innovation","company_id":"cadence-innovation","location":"","positions":[{"description":"1999 Plant Industrial Engineer2000 Plant Continuous Improvement Mgr2001 Lean Mfg Implementation Mgr - Exterior SBU 1999 Plant Industrial Engineer2000 Plant Continuous Improvement Mgr2001 Lean Mfg Implementation Mgr - Exterior SBU","duration":"1999 2003 4 years","duration_short":"4 years","end_date":"2003","start_date":"1999","subtitle":"Cadence Innovation","title":"VENTURE INDUSTRIES - Grand Blanc"}],"url":"https://www.linkedin.com/company/cadence-innovation"},{"company":"General Motors","company_id":"general-motors","location":"Fort Worth TX","positions":[{"description":"","duration":"Apr 1997 Apr 1998 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 1998","start_date":"Apr 1997","subtitle":"General Motors","title":"Senior Industrial Engineer"}],"url":"https://www.linkedin.com/company/general-motors"}]', '["R. Richard Hayes “Steve\'s ability to work with people at every level allowed his area to achieve their stretch benefit case. He understood the tools to employ and got his team to do it. Since this was his first true consulting experience, he not only had to learn our Celerant tools and techniques, but how to get others to use the right tools to make the improvements”","Ron Allie, PMP “Steve\'s education, experience, and aptitude relative to lean manufacturing and operational efficiency are second to none. He has an exceptional ability to communicate and collaborate with individuals of all levels of responsibility. He has superior computer application knowledge and presentation skills, and an innate ability to work with operations staff and labor. I would give Steve my highest recommendation to any organization looking for a lean manufacturing professional.”"]']### Assistant: The agent's job is to provide financial advice and assistance, and today they are reaching out to the user because they need to discuss potential investment opportunities and strategies based on the user's expertise in lean manufacturing and process optimization.
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### Human: Agent: ['Christopher Medina', 'Experienced Director of Sales and Sales Engineering. Demonstrated history of generating and delivering world-class solutions that shape the vision, strategy and support frameworks for successful customer engagements. Proficient at increasing CSAT KPI and NPS loyalty ratings, capturing 3-4x increased revenue streams and accelerating revenue growth by designing and steering technical sales engineering initiatives. Proven success in developing product integration architectures, managing pre/post engineering groups and coordinating governance delivery models. Adept at streamlining business operations, increasing agility, and reducing organizational cost. Proactive leader with the ability to foster professional relationships with key stakeholders.', 'Director & GM Public Sector Sales at Chef Software', 'Chef Software', '[{"company":"Chef Software","company_id":"chef-software","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Jan 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Chef Software","title":"Director & GM Public Sector Sales"},{"description":"","duration":"Sep 2019 Dec 2020 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2020","start_date":"Sep 2019","subtitle":"Chef Software","title":"Solutions Architect Manager - East"}],"url":"https://www.linkedin.com/company/chef-software"},{"company":"Proofpoint","company_id":"proofpoint","location":"McLean, Va","positions":[{"description":"","duration":"Mar 2017 Jul 2019 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jul 2019","start_date":"Mar 2017","subtitle":"Proofpoint","title":"Sr Sales Engineering Manager"}],"url":"https://www.linkedin.com/company/proofpoint"},{"company":"Dell EMC","company_id":"dellemc","location":"Mclean, Virginia","positions":[{"description":"","duration":"Aug 2015 Feb 2017 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2017","start_date":"Aug 2015","subtitle":"Dell EMC","title":"Director Specialty Sales Engineering"}],"url":"https://www.linkedin.com/company/dellemc"},{"company":"EMC Isilon","company_id":"isilon-systems","location":"","positions":[{"description":"","duration":"Mar 2014 Aug 2015 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2015","start_date":"Mar 2014","subtitle":"EMC Isilon","title":"Area Specialist Manager - Engineering"}],"url":"https://www.linkedin.com/company/isilon-systems"},{"company":"EMC","company_id":"dellemc","location":"McLean, Va","positions":[{"description":"","duration":"Dec 2013 Mar 2014 4 months","duration_short":"4 months","end_date":"Mar 2014","start_date":"Dec 2013","subtitle":"EMC","title":"Senior Engineering Manager"}],"url":"https://www.linkedin.com/company/dellemc"},{"company":"Cisco Systems","company_id":"cisco","location":"","positions":[{"description":"","duration":"Aug 2010 Nov 2013 3 years 4 months","duration_short":"3 years 4 months","end_date":"Nov 2013","start_date":"Aug 2010","subtitle":"Cisco Systems","title":"Senior Engineering Manager"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"BAE Systems","company_id":"bae-systems","location":"","positions":[{"description":"","duration":"2002 2010 8 years","duration_short":"8 years","end_date":"2010","start_date":"2002","subtitle":"BAE Systems","title":"Sr Engineering Manager"}],"url":"https://www.linkedin.com/company/bae-systems"},{"company":"Axent","company_id":"axent","location":"","positions":[{"description":"","duration":"2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"2000","subtitle":"Axent","title":"Secuity Systems Engineer"}],"url":"https://www.linkedin.com/company/axent"},{"company":"GTE Govt Systems","company_id":null,"location":"","positions":[{"description":"","duration":"1996 1997 1 year","duration_short":"1 year","end_date":"1997","start_date":"1996","subtitle":"GTE Govt Systems","title":"Account Manager"}],"url":""}]', '["Dana Kuntz “I’ve worked with Chris at EMC and Proofpoint. Chris is an excellent leader, strong technically and a great business parter. He is an asset to any organization. I look forward to our paths crossing again.”","Nishant Patel “Chris is one of the best Sales Engineering managers I have ever worked for. Chris’ is great at enabling his team to be successful, building trust with his team, building trust with various stakeholders in the ecosystem, and getting in the trenches with us when there were problems. Chris is naturally gifted at developing people, developing relationships, and building trust. He made our team function as 1 of the best collaborative units I have ever worked on. It felt like a tight family moving in 1 direction. ”"]']
User: ['Maciej Kopeć', 'Experienced Lead Software Engineer with a demonstrated history of working in various business domains.', 'Lead Software Engineer w EPAM Systems', 'EPAM Systems', '[{"company":"EPAM Systems","company_id":"epam-systems","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Aug 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Aug 2019","subtitle":"EPAM Systems","title":"Lead Software Engineer"},{"description":"","duration":"Apr 2018 Aug 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2019","start_date":"Apr 2018","subtitle":"EPAM Systems","title":"Team Leader"},{"description":"","duration":"Jan 2018 Aug 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2019","start_date":"Jan 2018","subtitle":"EPAM Systems","title":"Senior Java Software Engineer"}],"url":"https://www.linkedin.com/company/epam-systems"},{"company":"Axxiome Group","company_id":"axxiome","location":"Wrocław, woj. dolnośląskie, Polska","positions":[{"description":"","duration":"Jun 2017 Dec 2017 7 months","duration_short":"7 months","end_date":"Dec 2017","start_date":"Jun 2017","subtitle":"Axxiome Group","title":"Java Senior Developer"}],"url":"https://www.linkedin.com/company/axxiome"},{"company":"Capgemini","company_id":"capgemini","location":null,"positions":[{"description":"","duration":"Feb 2016 May 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2017","start_date":"Feb 2016","subtitle":"Capgemini","title":"Senior Software Engineer"},{"description":"","duration":"Feb 2015 Jan 2016 1 year","duration_short":"1 year","end_date":"Jan 2016","start_date":"Feb 2015","subtitle":"Capgemini","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/capgemini"},{"company":"Descom Oy","company_id":"descom-oy","location":"Finland/Poland","positions":[{"description":"Tasks related to software development and maintenance on WebSphere Commerce. Tasks related to software development and maintenance on WebSphere Commerce.","duration":"Jan 2012 Jan 2015 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2015","start_date":"Jan 2012","subtitle":"Descom Oy","title":"Java developer"}],"url":"https://www.linkedin.com/company/descom-oy"},{"company":"OptArt","company_id":"optart","location":"Kraków Area, Poland","positions":[{"description":"Implementation specialist, PHP programmer, Webdeveloper Implementation specialist, PHP programmer, Webdeveloper","duration":"Jun 2010 Jan 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 2012","start_date":"Jun 2010","subtitle":"OptArt","title":"Implementation Specialist"}],"url":"https://www.linkedin.com/company/optart"},{"company":"KlubKwadrat.pl","company_id":null,"location":"Kraków Area, Poland","positions":[{"description":"Server and site administrator, webdeveloper Server and site administrator, webdeveloper","duration":"Jan 2009 Jan 2012 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2012","start_date":"Jan 2009","subtitle":"KlubKwadrat.pl","title":"Webdeveloper"}],"url":""},{"company":"Freelancer","company_id":null,"location":"Poland","positions":[{"description":"PHP programmer, Webdeveloper, Implementation specialist, Server administrator, Site optimization PHP programmer, Webdeveloper, Implementation specialist, Server administrator, Site optimization","duration":"2006 2012 6 years","duration_short":"6 years","end_date":"2012","start_date":"2006","subtitle":"Freelancer","title":"Freelancer"}],"url":""}]', '["Mai Dang Thi, CFA “Maciej is an enrichment for the team and the project, not only as a professional but also as an individual. Maciej is an absolute team player and always put the interest of the team and the project ahead of his own interest. In addition, Maciej is a very solution oriented person, who strives to deliver and who would go the extra mile to deliver it.”","Iuliia Zasadna “Maciej is a high-skilled IT specialist who possesses tremendous number of various technical skills. He has been playing an essential role in the Scrum Team helping it being cross-functional and self-organized. Maciej is an extremely open-minded person and he is always up for a change and/or a challenge. ”"]']### Assistant: The agent's job is to generate and deliver world-class solutions for successful customer engagements, and today the user is reaching out to the agent because they need support in developing a technical sales engineering initiative for their business.
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### Human: Agent: ['Tommy Friese', 'I am an extremely motivated business man with a well rounded skill set. I am an expert in SEO, with a vast knowledge of web design,networking, marketing and finance. I am also a skilled and experienced welder,fabricator and mechanic. My goal is to build a legacy for my children, by maintaining a diverse company based around Quality, Values, and Customer Service.', 'CEO at Friese Customs', 'Friese Customs', '[{"company":"Friese Customs","company_id":null,"location":"La Vernia,TX","positions":[{"description":"Over see daily operations, web design, product placement and SEO Over see daily operations, web design, product placement and SEO","duration":"Jan 2011 - Present 11 years 7 months","duration_short":"11 years 7 months","end_date":"Present","start_date":"Jan 2011","subtitle":"Friese Customs","title":"CEO"}],"url":""}]', '["Tradesman Texas “I have had Tommy help me with many projects. Great person and work is great.”","Debashish Bhattacharya “Tommy Friese combines spirit of enterprise and innovation with quality and a high standard of customer service. The help rendered by him to me professionally commendable. I wish his business to grow and shine with time.”"]']
User: ['John Frizzera', 'Twenty years of marketing with a strong concentration in planning and writing a variety of marketing publications, newsletters, websites, mass emails, etc. Strong skills in regard to strategy and tactics, with an excellent understanding of the numbers side of my profession.Specialties: Branding, Marketing, Communications, Union Experience, Management', 'Content Writer', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Freelance","title":"Freelance Writer and Marketing Consultant"}],"url":""},{"company":"idfive","company_id":null,"location":null,"positions":[{"description":"Marketed and branded idfive to current and potential clients with a budget of $20,000. In addition worked internally to inspire employees via marketing and good will campaigns. Wrote and edited content for social media channels, internal newsletters, and other company related publications. Worked with New Business team to find and evaluate Request for Proposals and after confirming viability, wrote and priced proposals for higher education, non-profit, and health care institutions. Assisted with identifying possible business opportunities via in-person and digital networking","duration":"Jul 2017 Dec 2020 3 years 6 months","duration_short":"3 years 6 months","end_date":"Dec 2020","start_date":"Jul 2017","subtitle":"idfive","title":"Senior Strategist"},{"description":"","duration":"Jul 2017 Jul 2020 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jul 2020","start_date":"Jul 2017","subtitle":"idfive","title":"Senior Marketing Manager at idfive"}],"url":""},{"company":"Frizzera Ink","company_id":null,"location":"Baltimore, MD","positions":[{"description":"Provide expert marketing advice on strategy and tactics, along with content for everything from websites to business plans. Provide expert marketing advice on strategy and tactics, along with content for everything from websites to business plans.","duration":"Jan 2010 Jul 2017 7 years 7 months","duration_short":"7 years 7 months","end_date":"Jul 2017","start_date":"Jan 2010","subtitle":"Frizzera Ink","title":"Owner"}],"url":""},{"company":"University of Maryland Medical Systems","company_id":"ummedicalsystem","location":"Columbia, MD","positions":[{"description":"• Hired in a consultant capacity to create communication strategy and tactics in support of the Information and Systems Technology department, which services every hospital in the University of Maryland enterprise.• Worked closely with directors and vice presidents to write informative emails describing changes to the information systems environment. Many of these emails blended technical information in a persuasive tone that emphasized benefits from these changes.• Work closely with corporate communications to ensure messaging is consistent and impactful. Strengthened the bonds between our departments to facilitate quicker communication and approval processes.• Visit sites to discuss strategy and tactics with project managers and hospital administrators. Revise, edit, and create new content based on these meetings and discussions. • Meet regularly with project managers across the state to receive feedback on each project, and tailor specific content – emails, websites, and hard copy – so that it has greater impact on each audience.","duration":"May 2014 Sep 2016 2 years 5 months","duration_short":"2 years 5 months","end_date":"Sep 2016","start_date":"May 2014","subtitle":"University of Maryland Medical Systems","title":"Marketing Communication Consultant"}],"url":"https://www.linkedin.com/company/ummedicalsystem"},{"company":"Fort Meade Alliance","company_id":null,"location":"","positions":[{"description":"","duration":"2011 2012 1 year","duration_short":"1 year","end_date":"2012","start_date":"2011","subtitle":"Fort Meade Alliance","title":"Program Director"}],"url":""},{"company":"Maryland Association of CPAs","company_id":"maryland-association-of-cpas","location":"","positions":[{"description":"Created and executed marketing strategy through website, email, marketing collateral and social media for a non-profit association serving more than 8,000 CPAsTargeted emails and mass mailing pieces developed by my department resulted in an 8% increase of seminar attendanceCollaborated with Sales Manager to develop marketing and advertising campaigns aimed at increasing sales and enrollment in courses for CPAs - increased sales by 10%.Membership campaign targeted current members to renew their memberships, resulting more than $1.5 million in membership fees collected. Brought 348 new members to the association in the last fiscal year, which was 116% of goal.Used database to measure effects of marketing campaigns, compile mailing lists to select audiences, monitor course enrollment and membership levelsWorked with sales employees to identify and sign up a variety of exhibitors and sponsors which enabled MACPA to reduce our costs and provide our members with services and products that were discounted to their advantage.Developed social media campaigns through Twitter and FaceBook to advertise the association and create viral marketing campaigns for several of our larger conferences.","duration":"Jul 2007 Jul 2009 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2009","start_date":"Jul 2007","subtitle":"Maryland Association of CPAs","title":"Marketing & Sales Manager"}],"url":"https://www.linkedin.com/company/maryland-association-of-cpas"},{"company":"SMITH CONTENT","company_id":null,"location":"","positions":[{"description":"Managed process, projects and materials from conception to realization for Smith Content, a marketing communication firm that produced content for websites and marketing collateral in addition to providing consulting services.Coordinated national team of writers, editors and proofreaders for timely and accurate completion 100% of the timeTrained freelance writers to create content congruent with company\'s styleCreated a procedure to track and illustrate profitability of every project Research relevant data used to summarize and compose value propositionsWrote website content for clients such as the State of Maryland, Burger King and University of Maryland Baltimore County.Analyzed client objectives resulting in voice drafts which established marketing tone of an entire campaignGhost wrote articles for trade journals to advertise and position clients and expertise","duration":"Mar 2006 Jun 2007 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2007","start_date":"Mar 2006","subtitle":"SMITH CONTENT","title":"Marketing Project Consultant"}],"url":""},{"company":"TRYDENT MARKETING SOLUTIONS","company_id":null,"location":"","positions":[{"description":"Established an independent enterprise to serve the marketing needs of business executivesProvided full marketing service including copy writing, graphic design and consultingSold and initiated products for direct mail campaigns which successfully developed leads and responses for clients in fields such as real estate and mortgage servicesMarketed and managed financial and business structure of the entityAchieved profitability within two months of company\'s founding Established an independent enterprise to serve the marketing needs of business executivesProvided full marketing service including copy writing, graphic design and consultingSold and initiated products for direct mail campaigns which successfully developed leads and responses for clients in fields such as real estate and mortgage servicesMarketed and managed financial and business structure of the entityAchieved profitability within two months of company\'s founding","duration":"May 2005 Mar 2006 11 months","duration_short":"11 months","end_date":"Mar 2006","start_date":"May 2005","subtitle":"TRYDENT MARKETING SOLUTIONS","title":"President and Founder"}],"url":""},{"company":"SODEXHO (contracted by Johns Hopkins University)","company_id":null,"location":"","positions":[{"description":"Designed and implemented creative marketing strategies and publications to encourage more than 3,000 students to utilize the university meal plansDrove financial performance of 2 campus stores, which averaged a 5% sales increase in 3 months and an increase of $100,000 in sales for the yearAnalyzed sales data and maintained competitive pricing to ensure profitability and performanceManaged 25 student employees and work closely with Residential Life in cross marketing effortsServed as the Webmaster for the university\'s dining websiteServed as liaison between the IT department and Sodexho personnelINTERACT","duration":"Aug 2003 May 2005 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2005","start_date":"Aug 2003","subtitle":"SODEXHO (contracted by Johns Hopkins University)","title":"Marketing and Retail Director"}],"url":""},{"company":"InterAct Accessories","company_id":null,"location":"","positions":[{"description":"Ensured that sales force was kept informed of 70+ products for a manufacturer of accessories for video gamesDesigned full color PowerPoint presentations and created interactive sales presentations for major retailers such as Wal-Mart, Best Buy, and TargetWorked closely with marketing department to maintain uniform product messagesManaged inventory and created additional revenue through creative sales of overstock Presented a unified selling strategy for product placementPlanning and Purchasing CoordinatorMonitored sales forecasts, industry trends, and internal sales goals to place accurate orders with manufacturersBuilt positive working relationships with local retailers through on-site visitsSent daily fax to main manufacturer to communicate details of purchase orders and sales forecastsInternational Communications CoordinatorPrepared to introduce product line to Europe, Asia and Australia by organizing overseas trade conferencesCommunicated with foreign distributors via catalogs, sell sheets, presentations, and daily emails","duration":"Aug 1999 Jan 2003 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jan 2003","start_date":"Aug 1999","subtitle":"InterAct Accessories","title":"Sales Communications Manager"}],"url":""},{"company":"TAYLOR TECHNOLOGIES","company_id":null,"location":"","positions":[{"description":"Wrote external and internal newsletters 8x/year for company Updated line of sell sheets for entire product line and wrote press releasesWrote articles for industry trade journals Wrote external and internal newsletters 8x/year for company Updated line of sell sheets for entire product line and wrote press releasesWrote articles for industry trade journals","duration":"Oct 1998 Aug 1999 11 months","duration_short":"11 months","end_date":"Aug 1999","start_date":"Oct 1998","subtitle":"TAYLOR TECHNOLOGIES","title":"Communications Coordinator"}],"url":""},{"company":"Diamond Comic Distributors","company_id":"diamond-comic-distributors","location":null,"positions":[{"description":"","duration":"Dec 1994 Oct 1998 3 years 11 months","duration_short":"3 years 11 months","end_date":"Oct 1998","start_date":"Dec 1994","subtitle":"Diamond Comic Distributors","title":"Managing Editor"},{"description":"Marketing CopywriterWrote and distributed weekly publication for 6000 retailers (Dateline)Coordinated information from five departments to ensure marketing uniformitySKILLSExpert at Microsoft Office SuiteFamiliar with Adobe PageMaker, Adobe PhotoShop, and Adobe DreamweaverCompleted course in basic HTML programming at Baltimore Community College","duration":"Nov 1992 May 1998 5 years 7 months","duration_short":"5 years 7 months","end_date":"May 1998","start_date":"Nov 1992","subtitle":"Diamond Comic Distributors","title":"Advertising Coordinator"},{"description":"","duration":"1992 1997 5 years","duration_short":"5 years","end_date":"1997","start_date":"1992","subtitle":"Diamond Comic Distributors","title":"Marketing Copywriter"}],"url":"https://www.linkedin.com/company/diamond-comic-distributors"}]', '["Audra Carpenter “John is a tremendous asset to me and my clients. His writing style is creative and his ability to take ideas and turn them into masterpieces is second to none. Because John is also experienced in marketing, it makes my job that much easier. He is spot on when it comes to timelines and deliverables.”","Janet Berg, MSM “I had the opportunity to work with John during my employment at Sodexho. John is an extremely dedicated and hardworking individual. Always willing to go above and beyond, he is truly a team player and made certain that his clients received consistent, top notch customer service. John is very intelligent and has good analytical and verbal/written communication skills, which helped contribute to solid marketing recommendations. His ability to keep an open mind and eagerly take on any challenge that he is faced with were instrumental in his success within our company at that time. I would recommend John\'s work to any future employer and would welcome the opportunity to work with him again.”"]']### Assistant: The agent's job is to provide marketing and branding services, and today, the agent is reaching out to the user because they need assistance in developing persuasive content for a new marketing campaign.
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### Human: Agent: ['Deeana D.', '10+ years of industrial experience in both US and China • Experienced in leading all phases of multiple projects from project planning to strategic planning, quality control, forecasting, scheduling and planning, and tracking of results• Proficient in Excel and SQL to analyze large amounts of data• Hands-on experience in using R programming to clean and manipulate data for building models• Build dashboards for compelling data visualization by using Tableau • Data cleansing, data exploratory analysis, technical writing, analytic problem-solving, effective communication, and result presentation skillsTechnical Tools: R (dplyr, tidyr, ggplot2) , Tableau, SQL, PostgreSQL, PowerBI, Excel (VLOOKUP, Pivot Table), SAP NetWeaver BW 7.3, SAP ERP Modules(SAP HCM, FI/CO, SD, PP, MM, and WM)', 'Baskin Robbins at Baskin Robbins', 'Baskin-Robbins', '[{"company":"Baskin-Robbins","company_id":"baskin-robbins-australia","industry":"Retail","location":"San Jose, California, United States","positions":[{"description":"","duration":"Mar 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Mar 2018","subtitle":"Baskin-Robbins","title":"Business Operations Analyst"}],"url":"https://www.linkedin.com/company/baskin-robbins-australia"},{"company":"Cisco Systems Inc.","company_id":"cisco","location":"Milpitas, CA","positions":[{"description":"","duration":"Dec 2014 Sep 2016 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2016","start_date":"Dec 2014","subtitle":"Cisco Systems Inc.","title":"Program Operations - EPS"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"Startup","company_id":null,"location":"Redwood City","positions":[{"description":"","duration":"Jul 2014 Nov 2014 5 months","duration_short":"5 months","end_date":"Nov 2014","start_date":"Jul 2014","subtitle":"Startup","title":"Marketing Intern"}],"url":""},{"company":"Central Michigan University","company_id":"central-michigan-university","location":"Mount Pleasant","positions":[{"description":"","duration":"Jan 2012 May 2014 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2014","start_date":"Jan 2012","subtitle":"Central Michigan University","title":"Teaching/Research Assistant"}],"url":"https://www.linkedin.com/company/central-michigan-university"},{"company":"Absolute World","company_id":"absolute-world","location":"Beijing City, China","positions":[{"description":"","duration":"Oct 2003 Jul 2011 7 years 10 months","duration_short":"7 years 10 months","end_date":"Jul 2011","start_date":"Oct 2003","subtitle":"Absolute World","title":"Operations Manager"}],"url":"https://www.linkedin.com/company/absolute-world"}]', '["Kun Michelle Yang “It is with enthusiasm that I am writing a reference for Deying (Deeana) Ding. Deeana was my teaching assistant (TA) one year ago. During the one year’s work, she demonstrated her strong sense of responsibility, solid professional ethics, high capabilities of completing tasks in a timely matter, and her willingness to go the extra mile to achieve perfection. Deeana showed her strong sense of accountability during the work. No matter how busy she was with her own study, she never put off her TA work. If my memory works, she finished every single TA task on time. She displayed a can-do attitude when she faces challenges in her work. Furthermore, she showed her initiatives to go beyond the requirements towards perfection. She not only completed the TA work that I gave her, but also brought up her own thoughts or suggestions about the further steps. Deeana is very keen on learning. She considered working with different professors as great opportunities to learn new things. Although she was not taking my class or not directly teaching a class, she learned about the teaching content and teaching methods. She also shared with me, a new faculty member, instructional techniques that she had learned from other professors whom she worked with. Deeana has distinguished herself as a reliable, competent, initiative and diligent student in school. I am happy to have worked with her and do think she would be an outstanding asset of her future company. I give her my highest recommendation without hesitation or reservation. ”","Holt Wilson “I am happy to write a reference for Deying (Deeana) Ding. Two years ago (Fall 2012), Deeana was a student in my Economic Analysis for Managers class as part of her MBA program at Central Michigan University. In this class she asked many insightful questions that showed that she was understanding the material a deeper level than most students. Her work was always of high quality and completed in a timely manner. This demonstrated that she was thorough and well organized in her work. As a part of the class did a regression analysis of passenger air traffic volume in the United States based on quarterly data for a period of about 13 years. She presented her findings in a written paper as well as in a presentation to the class. Both were extremely well done. In the spring 2013 semester she sat in my Sales and Market Forecasting class. Even though she was not taking the class for credit she participated fully. When I reviewed assignments for the class her submissions were always of the highest quality, despite the fact that she was not taking the class for credit or a grade. Deeana has demonstrated a strong work ethic, a high level of ability, and a willingness to go beyond basic requirements. She works extremely well on her own with little need for direct guidance. I am happy to have had her as a student and to recommend her without any reservations. ”"]']
User: ['Simran Assudani (Simmy)', 'Marketing Analytics graduate student with a diverse skill set including a broad-based understanding of marketing, data analytics, content creation, digital marketing, consumer insights and research; a strong work ethic with the ability to take lead and accomplish goals; a self-starter, detail-oriented, and a successful problem-solver. I work extensively on data related to customers’ journey through the marketing funnel and help derive actionable insights and data-based recommendations to the growth team while helping leadership drive business through informed decisions.', 'Marketing Data Analyst Intern at Bentley Systems', 'Bentley Systems', '[{"company":"Bentley Systems","company_id":"bentley-systems","industry":"Computer Software","location":"","positions":[{"description":"","duration":"Jun 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Bentley Systems","title":"Marketing Data Analyst Intern"}],"url":"https://www.linkedin.com/company/bentley-systems"},{"company":"DePaul University","company_id":"depaul-university","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Feb 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Feb 2021","subtitle":"DePaul University","title":"Digital Marketing Analyst"}],"url":"https://www.linkedin.com/company/depaul-university"},{"company":"Kellstadt Marketing Group (KMG)","company_id":"kellstadt-marketing-group","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Jan 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Kellstadt Marketing Group (KMG)","title":"Director of Public Relations and Membership"}],"url":"https://www.linkedin.com/company/kellstadt-marketing-group"},{"company":"DePaul University - Charles H. Kellstadt Graduate School of Business","company_id":"depaul-university---charles-h.-kellstadt-graduate-school-of-business","location":"United States","positions":[{"description":"•Led a team by monitoring donor acquisition, donor retention by having effective communicationwith the stakeholders.•Identified new donors and sponsors while maintaining a relationship with current partners anddonors.•Developed effective proposals for grants, fundraising, marketing material not limited to contentcreation and communication.•Liaise with internal and external stakeholders to develop brochures, marketing strategy and annualreports by creating a dashboard for institutional fundraising in Tableau.","duration":"Sep 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Sep 2020","subtitle":"DePaul University - Charles H. Kellstadt Graduate School of Business","title":"Digital Telefund Executive"}],"url":"https://www.linkedin.com/company/depaul-university---charles-h.-kellstadt-graduate-school-of-business"},{"company":"Satguru Computers","company_id":null,"location":"Mumbai, Maharashtra, India","positions":[{"description":"•Defined & executed the marketing and communication activities according to the marketing plan•Led agency\'s internal digital marketing initiatives•Worked on Ad Hoc projects for multiple digital campaigns for setting up automated reporting bybuilding Dashboards from data collected from various sources on Tableau/Excel.• Performed Quality Analysis on the reports from Google Analytics, to work on the migration of reporting to Google Analytics-Tableau framework for data and visualization.•Designing and implementing a customer retention model to measure and strategize customeracquisition.•Spearheaded a viral digital campaign for one of the company\'s new products.","duration":"Sep 2019 Aug 2020 1 year","duration_short":"1 year","end_date":"Aug 2020","start_date":"Sep 2019","subtitle":"Satguru Computers","title":"Digital Marketing Manager"}],"url":""},{"company":"Ramola Cine Ads","company_id":"ramolacineads","location":"Bhandup","positions":[{"description":"•Wrote Press releases for Targeted Media•Developed Marketing Strategies for various Marketing Campaigns using Google Adwords,Hubspot, Mailchimp.•Optimizing and Managing all Social Media accounts•Developed Product messages to attract new customers•Assisting in setting-up and organizing, facilitating Trade Shows","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"Ramola Cine Ads","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/ramolacineads"},{"company":"The Minimal Company","company_id":"the-minimal-company","location":"Mulund","positions":[{"description":"•Worked on creating new strategies for digital and social media•Content marketing, Content Curation, and developed plans to bring more customers on-board, Developed Marketing Strategies for various Marketing Campaigns•Created New Database for potential clients using MS Access, MS Excel•Maintained and Analysed Data of Existing Clients using advanced Excel•Successfully brought over $ 300,000 within a period of 2 months","duration":"Nov 2018 Jan 2019 3 months","duration_short":"3 months","end_date":"Jan 2019","start_date":"Nov 2018","subtitle":"The Minimal Company","title":"Digital Marketing Intern"}],"url":"https://www.linkedin.com/company/the-minimal-company"},{"company":"Kalpataru Limited","company_id":"kalpataru-limited","location":"Santacruz","positions":[{"description":"•Worked on various Real Estate projects- Luxury and Affordable Housing•Designing e-brochure for the upcoming projects•Evaluated Sales mangers’ comprehension for the projects.","duration":"Jun 2018 Aug 2018 3 months","duration_short":"3 months","end_date":"Aug 2018","start_date":"Jun 2018","subtitle":"Kalpataru Limited","title":"Product Development Intern"}],"url":"https://www.linkedin.com/company/kalpataru-limited"},{"company":"On Board Films","company_id":null,"location":"Andheri","positions":[{"description":"•Analyzed existing content on YouTube•Developed new YouTube Marketing Strategies•Assisted in creating the \\"MyChabutra App\\"•Worked on various digital media platforms specially YouTube. •Articulated descriptions of various videos and YouTuber\'s on board. •Suggested ratings for the online streaming videos.","duration":"Jun 2017 Jul 2017 2 months","duration_short":"2 months","end_date":"Jul 2017","start_date":"Jun 2017","subtitle":"On Board Films","title":"Digital Marketing Intern"}],"url":""},{"company":"Studysid","company_id":"studysid.com","location":"","positions":[{"description":"•Developed various Marketing Strategies for Marketing Campaigns•Created new campaigns•Expanded overall digital presence•Recruited people in order to expand Study Sid’s online reach.","duration":"May 2017 Jun 2017 2 months","duration_short":"2 months","end_date":"Jun 2017","start_date":"May 2017","subtitle":"Studysid","title":"Digital Marketing Intern"}],"url":"https://www.linkedin.com/company/studysid.com"},{"company":"RELIANCE JIO MEDIA PRIVATE LIMITED","company_id":null,"location":"Welingkar College","positions":[{"description":"•Created content for various online platformsfocusing on Video Content•Assisted in Pre-Production and Production. •Analysed and researched Market Trends and Target Audience for Fashion and Lifestyle.•Assisted in creating the JioApp.","duration":"Oct 2016 Nov 2016 2 months","duration_short":"2 months","end_date":"Nov 2016","start_date":"Oct 2016","subtitle":"RELIANCE JIO MEDIA PRIVATE LIMITED","title":"Content Marketing Intern"}],"url":""}]', '["Drishti Budhwani “One of the best co-worker! She has the leadership qualities to ride a team and get the task done efficiently. Complete dedication towards their goal is something that comes naturally to her. ”","Jeet Chudawala “I worked with Simran as a team member. She has been an excellent leader in managing multiple projects. She possesses outstanding Marketing and Data Analytical skills. With her extensive experience and passion for Marketing, I believe she will be a great fit for any organization. ”"]']### Assistant: The agent's job is to analyze marketing data and derive actionable insights, while the user is reaching out to the agent because they need assistance in creating compelling dashboards for data visualization and reporting.
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### Human: Agent: ['James Wright', 'James Wright is a Manager in the CRM practice within Accenture. The practice is responsible for providing project management, integration services, and e-business solutions within the CRM space. This Practice Member has over 15 years of experience in Contact Center, Genesys, Cisco, Nortel and Data Network Designs.• Proven record of success operating in diverse range of corporate environments and technical fields; industries include Automotive, Manufacturing/Distribution, Health Care, Telecommunications, Computer/IT and Retail• Balanced understanding of technology and financial/business processes and interrelationships between the two • Recognized ability to think ‘outside the box’ and devise solutions to complex business issues• Genesys Product Suites used- Genesys GVP, Inbound Interaction Routing, Genesys WFM, Email Routing, CCpulse, SCS, Call Concentrator, and CCAnalyzer, Also I have been exposed to Genesys ICON. (versions 5.1.5 through 7.1) His representative strengths are the following:• Call Center Design• Call Center Implementation• Network Integration• Business Impact Analysis• Integration of Siebel 7 and PeopleSoft CRM Systems• Risk Assessment• NICE Call recording• Software Development• Software testing functional and acceptance tests.• Cisco Avvid• Certified Nortel Networks Succession VoIP Design Engineer• Cisco ICM Engineer• Genesys Product Suites used- Genesys GVP, Inbound Interaction Routing, Genesys WFM, Email Routing, CCpulse, SCS, Call Concentrator, and CCAnalyzer, Also I have been exposed to Genesys ICON. (versions 5.1.5 through 7.5)Specialties: NNCDS – Nortel Networks Certified Design SpecialistCertified NICE V3 Call Recording EngineerGenesys Certified Professional 7 - System Consultant , Inbound Voice (GCP7-CIV) Genesys Certified Professional 7 - Developer, Inbound Voice Routing (GCP7-DIV)', 'Manager at Accenture', 'Accenture', '[{"company":"Accenture","company_id":"accenture","industry":"Information Technology and Services","location":"","positions":[{"description":"","duration":"2005 - Present 16 years","duration_short":"16 years","end_date":"Present","start_date":"2005","subtitle":"Accenture","title":"Manager"}],"url":"https://www.linkedin.com/company/accenture"},{"company":"IBM Global Services","company_id":"ibm","location":"","positions":[{"description":"","duration":"2000 2005 5 years","duration_short":"5 years","end_date":"2005","start_date":"2000","subtitle":"IBM Global Services","title":"Sr. Consultant"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"Bausch & Lomb","company_id":"bausch-&-lomb","location":"","positions":[{"description":"","duration":"1997 2000 3 years","duration_short":"3 years","end_date":"2000","start_date":"1997","subtitle":"Bausch & Lomb","title":"Sr. CRM/CTI Archtect"}],"url":"https://www.linkedin.com/company/bausch-&-lomb"},{"company":"Nortel Networks","company_id":"nortel-networks","location":"","positions":[{"description":"","duration":"1992 1998 6 years","duration_short":"6 years","end_date":"1998","start_date":"1992","subtitle":"Nortel Networks","title":"Sr Network Support Engineer"}],"url":"https://www.linkedin.com/company/nortel-networks"}]', '["Tony O. “James and I had the opportunity to work together at a significant call center project. I found his knowledge of the industry, insight into the customer and workings of the call center technologies to be unparalleled. He instilled great confidence in the project team and customer leading to a very successful engagement. I really enjoyed working with him, he is a true team builder and expert in CRM and Call center operations and architecture.”","LinkedIn User “I had the pleasure to work with Jim on the Auto Club of Southern California project while at IBM. In the early phase he was instrumental in setting up the Genesys lab environment and in requirements discovery. He\'s also very knowledgeable in the Nortel PBX and has years of telecom experience. He\'s a SME in telephony and CTI projects.”"]']
User: ['Jim Novak', 'Sales / marketing executive with 20+ years of experience building and supporting B2B relationships. Corporate, marketing agency and consulting environment exposure.Specialties: B2B sales support, creative agency management, field sales training content, sales incentive campaigns and ad campaign development', 'Retired at Last', 'Retired', '[{"company":"Retired","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Jan 2015","subtitle":"Retired","title":"Retired"}],"url":""}]', '["Ben Shaver “It was very easy to work with Jim. He was always organized and always professional. He had excellent project management and communication skills that helped make it easier to do my job.”","Lisa Van Rossum “Jim Novak is a pleasure to work with and for. He is genuine, a straight-forward communicator, upbeat and has creative ideas. There should be more people like him.”"]']### Assistant: The agent's job is to engage in B2B sales support and today, the agent is reaching out to the user because they need to discuss a potential collaboration opportunity in developing a sales incentive campaign for the user's company.
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### Human: Agent: ['Jessica Harrison, LCSW', 'Jessica Harrison is a member of the Academy of Clinical Social Workers and has been a Licensed Clinical Social Worker for 21 years. She has worked as a Mental Health Professional for 26 years . She received her Bachelor of Arts degree from the University of Florida and her Master of Social Work degree from Florida International University. Ms. Harrison has extensive experience helping children, adolescents and families. Her areas of interest include PTSD/Trauma, LGBTQIA, anxiety and depression. She has also seen many children and teenagers that are affected by divorce or adjusting to a blended family. Ms. Harrison provides a safe, non-threatening venue to express their emotions in a more constructive manner.', 'Psychotherapist, Qualified Supervisor and Registered Yoga Teacher', 'JESSICA E HARRISON, LCSW', '[{"company":"JESSICA E HARRISON, LCSW","company_id":"jessica-e-harrison-lcsw","industry":"Hospitals and Health Care","location":"Jupiter/Palm Beach Gardens/Tequesta","positions":[{"description":"I provide family and Individual psychotherapeutic counseling to adults and adolescents experiencing a wide range of emotional, psychological and medical issues. I provide family and Individual psychotherapeutic counseling to adults and adolescents experiencing a wide range of emotional, psychological and medical issues.","duration":"Nov 2009 - Present 12 years 5 months","duration_short":"12 years 5 months","end_date":"Present","start_date":"Nov 2009","subtitle":"JESSICA E HARRISON, LCSW","title":"Psychotherapist/Owner"}],"url":"https://www.linkedin.com/company/jessica-e-harrison-lcsw"},{"company":"ViaMar Health","company_id":"viamarhealth","location":"West Palm Beach, Florida Area","positions":[{"description":"Prepared facility for Joint Commission accreditation for Residential, PHP and Outpatient levels of care. Monitored compliance for medical, nutrition, nursing and clinical and keep track of monthly trends. Set up EMR (KIPU) so that all forms were Joint Commission approved. Met with staff weekly for compliance education and clinical consulting. Oriented and trained new staff to understand the client’s care and treatment plan throughout treatment. Provided PI reports on a monthly basis to PI team and worked with them to improve outcomes. Provided Clinical Supervision for unlicensed staff on a weekly basis.","duration":"Mar 2019 Dec 2019 10 months","duration_short":"10 months","end_date":"Dec 2019","start_date":"Mar 2019","subtitle":"ViaMar Health","title":"Compliance Specialist"}],"url":"https://www.linkedin.com/company/viamarhealth"},{"company":"Sandy pines hospital","company_id":null,"location":"Tequesta, Fl","positions":[{"description":"","duration":"Nov 2017 Sep 2018 11 months","duration_short":"11 months","end_date":"Sep 2018","start_date":"Nov 2017","subtitle":"Sandy pines hospital","title":"Lead Therapist"}],"url":""},{"company":"New Solutions Counseling Centers, LLC","company_id":null,"location":"North Palm Beach, Florida","positions":[{"description":"","duration":"Feb 2016 Nov 2017 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2017","start_date":"Feb 2016","subtitle":"New Solutions Counseling Centers, LLC","title":"Clinical Director"}],"url":""},{"company":"Associates in Behavioral Counseling","company_id":"associates-in-behavioral-counseling","location":"Sunrise, FL","positions":[{"description":"Provide quality counseling services to private clientele of this general counseling practice. Perform services for individual and couples therapy, as well as, psychotherapy for clients experiencing a wide range of emotional, psychological and medical issues.Counsel clients and help them gain access to resources while addressing and assisting them in confronting issues adversely affecting their lives. Conduct evaluations, assessments and devise treatment strategies.Provide support to people who have been socially excluded or who are experiencing crisis by helping reduce distress and improve psychological well-being. Work closely with staff to ensure quality and continuity of care.Use clinical methods and research to make positive changes to clients\' lives by offering various forms of treatment. Assist individuals and groups in identifying self-defeating behaviors and coach them through changes that promote personal growth and improved teamwork. Manage client relations and develop rapport and trusting relationships to facilitate progress.Support clients with development of individual treatment plans and maximize their participation in the process.","duration":"Nov 2009 Aug 2011 1 year 10 months","duration_short":"1 year 10 months","end_date":"Aug 2011","start_date":"Nov 2009","subtitle":"Associates in Behavioral Counseling","title":"Clinical Social Worker"}],"url":"https://www.linkedin.com/company/associates-in-behavioral-counseling"},{"company":"School Board of Broward County","company_id":"school-board-of-broward-county","location":"","positions":[{"description":"Coordinated and implemented support services to a high risk, culturally diverse, student population. Accountable for the continued involvement and intervention with parents, families, teachers and principals. Provided assistance and education for teachers and support staff to identify at-risk students. Provided clinical support for School Psychology and Guidance Interns to facilitate group and individual counseling skills.Developed and implemented Parent Educators and other support/therapeutic programs.Conducted comprehensive psychosocial and cognitive evaluations/assessments of children with attention, behavior, and emotional disorders. Devised effective treatment strategies for students with behavioral concerns in and outside the classroom.eLed groups for children coping with divorce, bereavement and cancer at elementary, middle school and high school levels.Provided social skills counseling for children with learning disabilities, ADD, autism and other emotional disabilities.Led intervention team to enable teachers and parents to learn behavior and academic techniques.Presented workshops at various middle schools to teach students conflict resolution and respect for others.Outstanding personal and professional commitment to attain short- and long-term goals and consistently made contributions to students and their families.","duration":"Sep 2000 Nov 2009 9 years 3 months","duration_short":"9 years 3 months","end_date":"Nov 2009","start_date":"Sep 2000","subtitle":"School Board of Broward County","title":"School Social Worker"}],"url":"https://www.linkedin.com/company/school-board-of-broward-county"},{"company":"Joe DiMaggio Children\'s Hospital","company_id":null,"location":"Hollywood, FL","positions":[{"description":"Pediatric Hematology/Oncology Social Worker Responsible for providing appropriate social service and case management services to hospitalized children and their families, to help adjust to cancer, sickle-cell anemia and other blood disease diagnoses. Accountable for psychosocial assessments, counseling, crisis intervention and community referrals. Supervised Social Work and Psychology Interns. Independently assessed the psychosocial functioning and needs of patients and their family members to formulate and implement a treatment plan in collaboration with the patient, family and interdisciplinary treatment team. Provided assistance to patients and their significant others with coping and dealing with the loss and grief experiences in terminal illness and death. Worked collaboratively to provide services and coordination for transitions in continuum of care. Made appropriate referrals to community and other governmental agencies for services, and coordinated services. Worked with hospice organizations to provide support to children with end-stage cancer. Led support groups for children/adults living with cancer. Formulated a quick reference resource book for parents and families.Developed case management treatment plans with members of the interdisciplinary health team. Led the Pediatric Cancer Fund and directed social events for hospitalized children and children in remission.","duration":"Jan 1996 Sep 2000 4 years 9 months","duration_short":"4 years 9 months","end_date":"Sep 2000","start_date":"Jan 1996","subtitle":"Joe DiMaggio Children\'s Hospital","title":"Pediatric Oncology Social Worker"}],"url":""},{"company":"Lighthouse of Broward County","company_id":"lighthouse-of-broward-county","location":"Ft. Lauderdale, FL","positions":[{"description":"Initially hired as a social worker and promoted to oversee the Rehabilitation program providing vocational, educational, and occupational social services for blind and visually impaired adults. Led the Rehabilitation team to provide personal skills, social/emotional adjustment and job training for clients.Obtained and grant and funding to establish a program for visually impaired and blind children and bridge the gap between social service agencies and the school system. Included after school programs, recreational programs, summer camps, and other social activities. Conducted training sessions and workshops and created parent and youth support groups. Directed performance improvement initiatives in a proactive effort to enhance quality and continuity delivery of services. A proven role model, recognized as a leader in building consensus to motivate staff to attain highest standards.","duration":"Jun 1994 Jan 1996 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 1996","start_date":"Jun 1994","subtitle":"Lighthouse of Broward County","title":"Director of Rehabilitation"}],"url":"https://www.linkedin.com/company/lighthouse-of-broward-county"}]', '["David Kafka “Jessica is the therapist you would want helping your child or any family member actually. She is compassionate yet very professional, and knows how to get to the root of the issue. Jessica doesn\'t just focus on the issues but creatively leads you down a path towards resolution. If you\'re not using Jessica as your therapist then you\'re not gettin the help you need! Thank you for helping my family Jessica!”","David Krasky “Jessica exhibits all of the professional and therapeutic qualities necessary to be an outstanding mental health provider. Her knowledge and own life experiences only enhance her ability to build rapport, make recommendations and provide group/individual counseling to children and adults.”"]']
User: ['Michael A. Key', 'Specializing in Mobile Home Remodeling and Repair Specialties: Kitchens, Baths, Decks, Flooring, Windows, Doors and all types of Repairs', 'Complete Construction & Maintanence Inc.', 'Complete Construction & Maintanence Inc.', '[{"company":"Complete Construction & Maintanence Inc.","company_id":null,"location":"38 S. Beaver st. 1st fl. York, Pa. 17401","positions":[{"description":"Residentiual & Commercial Maint. Servs. All types of remoldling and repairs. Residentiual & Commercial Maint. Servs. All types of remoldling and repairs.","duration":"Jan 2012 - Present 10 years 6 months","duration_short":"10 years 6 months","end_date":"Present","start_date":"Jan 2012","subtitle":"Complete Construction & Maintanence Inc.","title":"President"}],"url":""},{"company":"B. K. Key Constr. LLC","company_id":null,"location":"38 S. Beaver st. York, Pa. 17401","positions":[{"description":"Residentiual Construction Residentiual Construction","duration":"Jan 2005 Dec 2011 7 years","duration_short":"7 years","end_date":"Dec 2011","start_date":"Jan 2005","subtitle":"B. K. Key Constr. LLC","title":"Owner"}],"url":""}]', '["Glenn Feroli, Pharm.D., MBA “Mike Key served as a property manager for me. He was always very reliable and timely with respect to dealing with issues as they arose.”","Dommonick Chatman “The right choice for all your construction needs!”"]']### Assistant: The agent's job is to provide family and individual psychotherapeutic counseling to adults and adolescents experiencing a wide range of emotional, psychological, and medical issues. Today, the user is reaching out to the agent because they need assistance with mobile home remodeling and repairs.
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### Human: Agent: ['Corey Huguley', 'Experienced business operations and finance leader with in depth experience in financial and data analytics skills. Proven record of applying relentless analytics to modeling, cost saving initiatives business case development and process improvement. Acquired diverse experience across multiple industries, spanning both public and private sectors.', 'Finance | Analytics Professional', 'Truist', '[{"company":"Truist","company_id":"truistfinancialcorporation","industry":"Financial Services","location":null,"positions":[{"description":"Drove the portfolio management processes to ensure strategic alignment on technologies and goals. Collaborated with various teams to prepare tear sheets (pitch decks) for presentation to the Investment Councils (investments > $5M). Collaborated with LOB and IT leadership to control budgets through project execution.• Facilitated and confirmed resource and budget planning with the IT teams on new demands and partners to sequence projects into the Portfolio (~$200M portfolio)• Engaged with Finance to determine proper expense treatment, forecasting and analyzing project variances","duration":"May 2021 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"May 2021","subtitle":"Truist","title":"Portfolio Manager"},{"description":"• Serves as member of the Technology Business Management Office (TBMO) that is responsible for deploying and supporting Apptio IT Cost Transparency (R11)• Instrumental in developing the allocation methodologies and build out the “finance layer” within the cost transparency model (>$1B in technology spend) o Provided the framework and initial modeling for network/telecommunications cost allocation that encompassed utilizing Real Estate data to distribute costs to business units ($110M)• Collaborated closely with members of the Technology Business Management Steering Committee to obtain methodology approval and to participate in data analysis reviews• Involved with developing and rolling out training material for over 70 users","duration":"Apr 2014 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Apr 2014","subtitle":"Truist (formerly SunTrust)","title":"Business Information Lead Consultant"},{"description":"• Drove and executed the budgeting, forecasting, and planning processes for Enterprise Information Services, totaling $300M in annual spendo Included emphasis on capital expenditures, equipment and facilities related costs (maintenance, leases, data centers, networking)• Led all analytics and reporting for Infrastructure Capital Projects to support lines of business strategic objectives• Developed the business case for $27M Microsoft Lync (Skype) deployment which resulted in $8M of cost takeout• Responsible for developing dashboards to capture progress of various cost savings initiatives totaling $30M","duration":"Mar 2012 Apr 2014 2 years 2 months","duration_short":"2 years 2 months","end_date":"Apr 2014","start_date":"Mar 2012","subtitle":"Truist","title":"Sr. Financial Analyst"}],"url":"https://www.linkedin.com/company/truistfinancialcorporation"},{"company":"City of Atlanta","company_id":"city-of-atlanta","location":"","positions":[{"description":"• Responsible for business planning and analysis for Public Safety and Judicial departments (budget totaling $250M)• Managed all areas of spending projections and analytics related to internal projects• and analytics for $102M Insurance Fund• Led Benchmarking project that identified inefficient spending in the areas of Desktop Support and Networking• Worked closely with the leadership team by introducing the computation of business case development and lease versus buy analysis","duration":"Aug 2009 Mar 2012 2 years 8 months","duration_short":"2 years 8 months","end_date":"Mar 2012","start_date":"Aug 2009","subtitle":"City of Atlanta","title":"Budget Manager, Sr."}],"url":"https://www.linkedin.com/company/city-of-atlanta"},{"company":"Ceridian","company_id":"ceridian","location":"","positions":[{"description":"• Managed Business Planning and Analysis for operating segment ($80M operating expense; $20M capital expense) • Facilitated and coordinated monthly forecast and annual budget preparation• Partnered with Sr. Management team in the preparation of the Monthly Business Review deck• Led the data collection and computation for Data Center business case ($40M) o Navigated various financing options during the financial crisis 2008• Co-led the initial data collection/ analysis for a leading indicator economic index within Ceridian","duration":"Apr 2006 Mar 2009 3 years","duration_short":"3 years","end_date":"Mar 2009","start_date":"Apr 2006","subtitle":"Ceridian","title":"Financial Analyst III - Technology Finance"}],"url":"https://www.linkedin.com/company/ceridian"},{"company":"Bluelinx","company_id":"bluelinx-corporation","location":"","positions":[{"description":"• Responsible for full range of FP&A activities, including financial planning for Capex, Opex, forecasting and month end close for $120M business unit• Led Server decommissioning project that removed physical servers and associated maintenance from operating environment ($3M cost savings)• Owned end-to-end reporting and analytics for capitalization process including business case development, project status and benefits quantification• Developed Excel based Operating Expense template that was utilized throughout the company for Budgeting purposes","duration":"Nov 2004 Apr 2006 1 year 6 months","duration_short":"1 year 6 months","end_date":"Apr 2006","start_date":"Nov 2004","subtitle":"Bluelinx","title":"Senior Financial Analyst"}],"url":"https://www.linkedin.com/company/bluelinx-corporation"},{"company":"Comprehensive Computer Consulting","company_id":null,"location":"","positions":[{"description":"• Consultant to the Georgia Department of Revenue in the areas of forecasting, strategic planning and ad-hoc financial analysis ($40M in technology spend)• Coordinated and managed the annual operating budget (AOB) for the Tax Department • Partnered with Project Management Office to provide project tracking, reporting and ad hoc financial analysis• Performed cost benefits analysis and analyzed project requests to determine NPV, IRR and payback period • Consultant to the Georgia Department of Revenue in the areas of forecasting, strategic planning and ad-hoc financial analysis ($40M in technology spend)• Coordinated and managed the annual operating budget (AOB) for the Tax Department • Partnered with Project Management Office to provide project tracking, reporting and ad hoc financial analysis• Performed cost benefits analysis and analyzed project requests to determine NPV, IRR and payback period","duration":"Jul 2000 Nov 2004 4 years 5 months","duration_short":"4 years 5 months","end_date":"Nov 2004","start_date":"Jul 2000","subtitle":"Comprehensive Computer Consulting","title":"Sr Consultant"}],"url":""},{"company":"ADVO","company_id":"valassis","location":"","positions":[{"description":"• Participated in the long-term financial analysis and strategic planning, setting budget targets and coordinating the budget process ($140M sales, $35M EBIT)• Lead Analyst for Hyperion Retrieve implementation which involved testing dynamic feeds into Excel based P&L reporting• Provided analytical support for Southeast region sales organization • Prepared flash (P&L) and reported results to Corporate Finance on a weekly basis• Prepared Monthly Business Review for Regional leadership team• Served on team that developed an Excel VBA driven sales forecasting tool","duration":"1997 2000 3 years","duration_short":"3 years","end_date":"2000","start_date":"1997","subtitle":"ADVO","title":"Senior Financial Analyst"}],"url":"https://www.linkedin.com/company/valassis"},{"company":"Hughes Electronics","company_id":"hughes-electronics-ltd","location":"","positions":[{"description":"• Worked with program managers in developing and reporting EACs (Estimates at Completion) and Earned Value Management methodology• Prepared monthly management reports for project operational meetings• Participated in time motion studies related to build out of various components of the Bradley Fighting Vehicle• Developed bill-of-materials (BOMs) for developing and new projects • Worked with program managers in developing and reporting EACs (Estimates at Completion) and Earned Value Management methodology• Prepared monthly management reports for project operational meetings• Participated in time motion studies related to build out of various components of the Bradley Fighting Vehicle• Developed bill-of-materials (BOMs) for developing and new projects","duration":"Aug 1994 Sep 1996 2 years 2 months","duration_short":"2 years 2 months","end_date":"Sep 1996","start_date":"Aug 1994","subtitle":"Hughes Electronics","title":"Financial/Business Analyst"}],"url":"https://www.linkedin.com/company/hughes-electronics-ltd"}]', '["Darrell Easterwood “I had the pleasure to work with Corey after I had moved from the finance department into a transportation role. I found Corey was a quick study and caught on very quickly. He is a very accurate and detailed individual. Corey works well with others and is the consummate team player.”","Judith Vargas “Corey is a strong finance professional with good attention to detail. He has always shown a high level of energy and professionalism in any of his assignments. He has an excellent grasp of financial, accounting, and operational issues, and is a team player that is always willing to step in and provide assistance. These attributes will assist him in almost any future business setting that he will encounter. I would recommend Corey without hesitation -- he has been and will continue to be an asset to any organization. I would love to work with Corey in the future.”"]']
User: ['Sara-kelly Schneider', 'Outgoing, Motivated, Dynamic young professional seeking a prosperous career in marketing.', 'Administrative Assistant at GT Electric of Florida, INC.', 'GT Electric of Florida, INC.', '[{"company":"GT Electric of Florida, INC.","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"GT Electric of Florida, INC.","title":"Administrative Assistant"}],"url":""},{"company":"Turner Family","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"Turner Family","title":"Nanny"}],"url":""},{"company":"Garent and Gold","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Jul 2015 Sep 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2017","start_date":"Jul 2015","subtitle":"Garent and Gold","title":"Sales Associate"}],"url":""}]', '["Taylor McGill “Dear Sara-Kelly, I\'ve written this recommendation of you to share with other LinkedIn users. Details of Recommendation: \\"There are many wonderful words that come to mind to describe Ms. Schneider, however, one that comes to mind first is reliable. Ms. Schneider\'s work ethics are exceptional. She is hardworking, reliable, and works extremely well with others. She has a bubbly personality, and her coworkers find it very easy to speak with, and bring any issues they\'re having to her attention knowing that she will give the proper response, even it not favorable. I have known Ms. Schneider for the past three years. In the time I have come to know her, she became a valuable team member to the Garnet & Gold staff. She played an important role of inspiring others, all while going above and beyond her tasked responsibilities. Ms. Schneider makes a wonderful addition to any team she becomes a part of.\\" ”","Jennifer Turner “SK is awesome! She is capable and reliable. She is like part of our family. We are so happy to have her as part of our team. ”"]']### Assistant: The agent's job is to analyze business operations and finance, and today, the agent is reaching out to the user because they need administrative assistance for a marketing project.
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### Human: Agent: ['Greg Glover', 'Dynamic leader with 25+ years of sales and management experience in the financial services industry. Great success in building and maintaining profitable relationships with key decision makers at every level. Excellent problem solver with advance knowledge of consumer and commercial lending. Thorough knowledge of wealth management and estate planning, including retirement and insurance products. Outstanding citizen with extensive volunteer and leadership roles in the local communities.', '1st Vice President & Business Center Manager at California Bank & Trust', 'California Bank & Trust', '[{"company":"California Bank & Trust","company_id":"calbanktrust","industry":"Banking","location":"Oxnard, California","positions":[{"description":"I joined California Bank & Trust because the company shares my core values to true Relationship Banking with a commitment to the communities we serve. I pride myself on providing a complete advisory role to my clients and serving the needs of the community. I work with individual and businesses, including non-profits, in developing and executing a financial strategy and work closely with all their trusted advisors to ensure consistency within their plan. I joined California Bank & Trust because the company shares my core values to true Relationship Banking with a commitment to the communities we serve. I pride myself on providing a complete advisory role to my clients and serving the needs of the community. I work with individual and businesses, including non-profits, in developing and executing a financial strategy and work closely with all their trusted advisors to ensure consistency within their plan.","duration":"Nov 2019 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Nov 2019","subtitle":"California Bank & Trust","title":"1st Vice President & Business Center Manager"}],"url":"https://www.linkedin.com/company/calbanktrust"},{"company":"St. John\'s Healthcare Foundation Dignity Health","company_id":null,"location":"Oxnard/Camarillo","positions":[{"description":"St. John\'s established its Foundation to provide philanthropic support for building projects, equipment and patient care services for Pleasant Valley Hospital in Camarillo and St. John\'s Regional Hospital in Oxnard serving Ventura County. As Past Board Chair, I lead the Board in working closely with the Foundation staff in a comprehensive fund development program, which incorporates: campaign outreach, special events, private Foundation and Corporate Grants along with individual giving and planned gifts.","duration":"Jun 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Jun 2013","subtitle":"St. John\'s Healthcare Foundation Dignity Health","title":"Board Member - Past Board Chair"}],"url":""},{"company":"City National Bank","company_id":"city-national-bank","location":"Oxnard California","positions":[{"description":"In 2004 I joined City National Bank as a Branch Manager and rose thru the ranks to oversee all activities and leadership for 16 offices in the greater San Fernando Valley and Ventura County area with the focus on growing loans, deposits and fee income reporting directly to the Executive Vice President and Division Manager. Key strengths and responsibilities include Strategic Development and Execution of Sales & Revenue Growth, Relationship and Team Building, Leadership and Motivating others. In 2004 I joined City National Bank as a Branch Manager and rose thru the ranks to oversee all activities and leadership for 16 offices in the greater San Fernando Valley and Ventura County area with the focus on growing loans, deposits and fee income reporting directly to the Executive Vice President and Division Manager. Key strengths and responsibilities include Strategic Development and Execution of Sales & Revenue Growth, Relationship and Team Building, Leadership and Motivating others.","duration":"Oct 2004 Oct 2019 15 years 1 month","duration_short":"15 years 1 month","end_date":"Oct 2019","start_date":"Oct 2004","subtitle":"City National Bank","title":"Senior Vice President"}],"url":"https://www.linkedin.com/company/city-national-bank"},{"company":"Morgan Stanley/Smith Barney","company_id":null,"location":"","positions":[{"description":"Series 7, 31, 63, 65, Variable and Life InsuranceAttract and serve affluent client relationships in creating, growing and preserving wealth. Coordinate financial plans that will distribute client’s wealth during their lifetime in the most tax efficient manner. Advice is offered through a Financial Planning Process in the following areas: Net Worth Analysis (Liability Management), Asset Allocation, Retirement Planning, Estate Planning and Preservation, Education Funding and Employee Stock Option Strategies. Client base consist of business owners, non-profit organizations, financial institutions and wealthy individuals. Responsible for managing/coordinating and tracking seminars, direct mail, cold calling, referral process and other business development activities. Received the “National Sales Award” two years consecutively and ranked # 1 nationally out of 205 employees.","duration":"Jan 1999 Oct 2004 5 years 10 months","duration_short":"5 years 10 months","end_date":"Oct 2004","start_date":"Jan 1999","subtitle":"Morgan Stanley/Smith Barney","title":"Financial Advisor"}],"url":""},{"company":"Home Savings of America","company_id":"home-savings-of-america_3","location":"","positions":[{"description":"Recruited to Southeast Florida to improve the corporation’s ROE by developing and implementing a strategic and tactical sales plan to increase gross revenues, manage to expenses and introduce business banking. Responsible for the entire financial position and operations of 13 retail consumer branches. Responsibilities included financial performance, revenue, cost control, budgeting, core deposit growth, loan production, business development and human resource management of the entire region. Recruited to Southeast Florida to improve the corporation’s ROE by developing and implementing a strategic and tactical sales plan to increase gross revenues, manage to expenses and introduce business banking. Responsible for the entire financial position and operations of 13 retail consumer branches. Responsibilities included financial performance, revenue, cost control, budgeting, core deposit growth, loan production, business development and human resource management of the entire region.","duration":"Sep 1996 Dec 1998 2 years 4 months","duration_short":"2 years 4 months","end_date":"Dec 1998","start_date":"Sep 1996","subtitle":"Home Savings of America","title":"Regional Manager"}],"url":"https://www.linkedin.com/company/home-savings-of-america_3"},{"company":"First Interstate Bank","company_id":null,"location":"","positions":[{"description":"Chairman\'s Club AwardBusiness Developer AwardBranch of the Year Award Chairman\'s Club AwardBusiness Developer AwardBranch of the Year Award","duration":"Oct 1987 Aug 1996 8 years 11 months","duration_short":"8 years 11 months","end_date":"Aug 1996","start_date":"Oct 1987","subtitle":"First Interstate Bank","title":"Vice President & Branch Manager"}],"url":""},{"company":"Security Pacific Bank","company_id":"security-pacific-bank","location":"","positions":[{"description":"Speaker of the Year Speaker of the Year","duration":"May 1981 Oct 1987 6 years 6 months","duration_short":"6 years 6 months","end_date":"Oct 1987","start_date":"May 1981","subtitle":"Security Pacific Bank","title":"Loan Officer-Consume/Commercial"}],"url":"https://www.linkedin.com/company/security-pacific-bank"}]', '["Luc Deladoeuille “Greg: the first banker I met when I moved in the USA in 2005, I met others since then but he still the best.”","Cheri Smith-Darmanin “Having worked for Greg Glover I have a lot of respect for his management style; while focused on Corporate expectations he never lost sight of the team to help make it happen, a great mentor and coach.”"]']
User: ['David Alfonte', 'David Alfonte is a transformational leader, driving success and impact throughout his career within Big 4 management consulting and global organizations. He specializes in helping enterprises design and implement complex mission programs within technology and real estate. He has particular expertise and interest in growth strategies and business development. He is a certified Project Management Professional (PMP), and is a licensed Professional Engineer (PE) in the State of Maryland.', 'Digital Transformation Leader', 'ServiceNow', '[{"company":"ServiceNow","company_id":"servicenow","industry":"Software Development","location":"","positions":[{"description":"","duration":"Feb 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Feb 2021","subtitle":"ServiceNow","title":"Senior Manager, Strategic Programs"}],"url":"https://www.linkedin.com/company/servicenow"},{"company":"Deloitte Consulting","company_id":"deloitteconsulting","location":"","positions":[{"description":"","duration":"Sep 2010 Oct 2020 10 years 2 months","duration_short":"10 years 2 months","end_date":"Oct 2020","start_date":"Sep 2010","subtitle":"Deloitte Consulting","title":"Senior Manager"}],"url":"https://www.linkedin.com/company/deloitteconsulting"},{"company":"US Department of Homeland Security","company_id":"us-department-of-homeland-security","location":"","positions":[{"description":"","duration":"Jun 2009 Sep 2010 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2010","start_date":"Jun 2009","subtitle":"US Department of Homeland Security","title":"Real Property Portfolio Manager"}],"url":"https://www.linkedin.com/company/us-department-of-homeland-security"},{"company":"Department of Veterans Affairs","company_id":"department-of-veterans-affairs","location":"","positions":[{"description":"","duration":"Jul 2003 Jun 2009 6 years","duration_short":"6 years","end_date":"Jun 2009","start_date":"Jul 2003","subtitle":"Department of Veterans Affairs","title":"Project Engineer / Supervisory Facilities Engineer"}],"url":"https://www.linkedin.com/company/department-of-veterans-affairs"}]', '["Rob Coulson “David is an outstanding consultant. He has all the skills needed to succeed in demanding work environments that are common to consulting. He is observant, noticing the details and interactions that help him frame complex problems and then model solutions for clients. We worked together on a business case analysis project related to real estate and facilities. His deep knowledge of the built environment merged perfectly with his business acumen to help create a comprehensive picture of the issues and identify feasible alternatives.”","Jeffrey Carrington “I worked with David for a couple of years in Batimore. He displayed great ablilities and a dedication to performance and I would truly recommend David.”"]']### Assistant: The agent's job is to provide financial advisory services and build profitable relationships with clients, and today the user is reaching out to the agent because they need assistance in designing and implementing a growth strategy for their technology and real estate enterprise.
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### Human: Agent: ['Jeff Goodwin', 'Performed policy development role for over 30 years providing advice and counsel to senior civilian and military officials on all facets of SCI, SAP, and public trust security, coupled with the implementation of security policy in operational, acquisition, and facility planning. Developed procedures to meet policy and deployed those procedures to subordinate organizations; provided inspection and review of compliance.Significant experience in the mixing of SCI, SAPs and other special category materials from the National Security Agency, Central Intelligence Agency, Special Operations Community, and military field collections. These provide a challenge to protect all information from multiple sources while allowing the information use to construct analytical products or in support of field operations. Effective manager who mentors and develops subordinates into teams who achieve exceptional results. Over 30 years of experience in working interrelationships between the Intelligence Community , SAPs, DoD and non-DoD USG Agencies across a spectrum of security and operations issues. Know how to balanced requirements of security, people, and operations from ships, submarines, aircraft, and supporting joint special operations CONUS and OCONUS. Developed or negotiated unique security procedures where no policy or precedent existed previously within the Intelligence Community and Special Access Program Offices to enable access to information to support support to field activities while providing the tightest security possible through risk management. I have significant leadership experience ranging from supervising small teams in the field to over 700 personnel at the top of an organization as the Command Master Chief. I get things done on time and within guidelines by employing my knowledge of people, security, organizational skills, and experience.', 'Major Program Security Officer - Vanguard-Dept of State, DHS, FRTIB, GSA, EPA, and HHS Contracts', 'SAIC', '[{"company":"SAIC","company_id":"saicinc","industry":"Information Technology and Services","location":null,"positions":[{"description":"Program Security Officer and Manager PMO Admin Services for SAIC $1.5B Vanguard 2.2.1 contract at Dept of State and SAIC enterprise IT services contracts at FTRIB, GSA, EPA and HHS.","duration":"Mar 2011 - Present 10 years 6 months","duration_short":"10 years 6 months","end_date":"Present","start_date":"Mar 2011","subtitle":"SAIC","title":"Program Security Officer and Manager PMO Admin Services"},{"description":"Program Manager - Security Support Contract Project Manager for a large security contract supporting the Missile Defense Agency (MDA) / DoD Component Special Programs Central Office (SAPCO). Responsible for technical execution of the entire statement of work providing full spectrum security support for Special Programs on-site, contract, business, financial, and sub-contract management. Supervised 65 personnel on the team.","duration":"Jun 2004 Mar 2011 6 years 10 months","duration_short":"6 years 10 months","end_date":"Mar 2011","start_date":"Jun 2004","subtitle":"SAIC","title":"Program Manager and Senior Security Manager"}],"url":"https://www.linkedin.com/company/saicinc"},{"company":"Naval Information Warefare Activity","company_id":null,"location":"Suitland, MD","positions":[{"description":"Command Master Chief / Asst. Special Security Officer / Asst. SAP Security Officer / Integrated Joint Special Technical Operations (IJSTO) Security Manager Command Master Chief / Asst. Special Security Officer / Asst. SAP Security Officer / Integrated Joint Special Technical Operations (IJSTO) Security Manager","duration":"Jan 2001 May 2004 3 years 5 months","duration_short":"3 years 5 months","end_date":"May 2004","start_date":"Jan 2001","subtitle":"Naval Information Warefare Activity","title":"Command Master Chief and SSO"}],"url":""},{"company":"Navy Security Group Activity, Kunia HI (KRSOC)","company_id":null,"location":"Kunia, HI","positions":[{"description":"Provided leadership and guidance to 55 subordinates, managed the day to day administration and personnel matters for a 2200 person NSA Field Site. NSA Field Station Manpower Analyst. Managed station USSID aligning DoD Component services manning documents against NSA station mission requirements. Provided leadership and guidance to 55 subordinates, managed the day to day administration and personnel matters for a 2200 person NSA Field Site. NSA Field Station Manpower Analyst. Managed station USSID aligning DoD Component services manning documents against NSA station mission requirements.","duration":"Jan 1998 Jun 2001 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jun 2001","start_date":"Jan 1998","subtitle":"Navy Security Group Activity, Kunia HI (KRSOC)","title":"J1 Senior Enlisted Advisor and J2 Special Security Board Member"}],"url":""},{"company":"Navy Special Warefare Development Group (NSWDG)","company_id":null,"location":"Dam Neck, VA","positions":[{"description":"Developed critical C4I initiatives in support of Naval Special Warfare using advances in computers, communications, and national systems to enhance speed of command, battlefield management, and intelligence support to deployed special forces.Designed, built, and deployed cutting edge systems in support of Navy and Joint Special Operations, which supported small deployments to NCA directed special operations.Asst Special Security Officer and Asst Special Programs Security Officer, responsible for personnel and facilities security management, computer systems accreditation for several network and tactical systems supporting over 300 personnel and 4 SCI/SAP facilities. Conducted day-to-day SSO operations directly under SSO Navy and SAP operations for a large number of SAP programs as directed by cognizant Program Security Officers.","duration":"Jun 1991 Dec 1998 7 years 7 months","duration_short":"7 years 7 months","end_date":"Dec 1998","start_date":"Jun 1991","subtitle":"Navy Special Warefare Development Group (NSWDG)","title":"Chief of Technical Support / Special Security Officer / SAP Security Officer"}],"url":""}]', '["Lawrence Peter “Jeff Goodwin, a superb man. Unmatched professional competence. Unqualified, strongest recommendation. Those wanting to know more about Mr Goodwin are invited to contact me directly. Mr Goodwin has my current contact details.”","Philip Selz “Jeff is a top-notch security expert and takes it very seriously.”"]']
User: ['Robert Solomon', 'Information Technology, MIS, Manager, System Administrator, Network Administrator Specialties: Information Technology, MIS, Manager, System Administrator, Network Administrator', 'Vice President - IS', 'Allscripts', '[{"company":"Allscripts","company_id":"allscripts","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Allscripts","title":"Vice President - IS"},{"description":"","duration":"Aug 2006 Oct 2021 15 years 3 months","duration_short":"15 years 3 months","end_date":"Oct 2021","start_date":"Aug 2006","subtitle":"Allscripts","title":"Director - IS"}],"url":"https://www.linkedin.com/company/allscripts"},{"company":"IBM Global Services","company_id":"ibm","location":"","positions":[{"description":"","duration":"Jun 2003 Jul 2006 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jul 2006","start_date":"Jun 2003","subtitle":"IBM Global Services","title":"Network Admin"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"MSI","company_id":"msi_","location":"","positions":[{"description":"","duration":"2003 2005 2 years","duration_short":"2 years","end_date":"2005","start_date":"2003","subtitle":"MSI","title":"Server Support Administrator"}],"url":"https://www.linkedin.com/company/msi_"},{"company":"First Data","company_id":"first-data-corporation","location":"","positions":[{"description":"","duration":"1998 2003 5 years","duration_short":"5 years","end_date":"2003","start_date":"1998","subtitle":"First Data","title":"Production Administrator"}],"url":"https://www.linkedin.com/company/first-data-corporation"}]', '["Kevin Johnson “Robert is a very dedicated and hard working professional with an uncanny ability to motivate and encourage those around him. He takes great pride in his work and possess a sixth sense with technology and personnel. He has a can do attitude on any project or initiative and has great follow through. He is one of the only managers I\'ve worked for that has the ability to motivate you to do your very best. His professionalism and technical expertise puts him in a class all by itself. I would recommend Robert for any managerial or technical role without hesitation.”","Ratnesh Patel “Robert is a excellent example of a Techno Manager. I have never seen as technical manager like him in my past experience. Its great to work under his leadership.”"]']### Assistant: The agent's job is to provide advice and counsel on security policy, and today the user is reaching out to the agent because they need assistance with implementing security procedures for a new project.
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### Human: Agent: ['Cindy White', 'Enthusiastic servant leader, team player, and mentor. Enjoy assisting team members in achieving their highest performance goals. Daily demonstrate strategic insight for Talent Acquisition that focuses on results while maintaining the highest ethical standards. Successfully place excellent caliber and passionate talent at all levels (entry-level to executive), and geographies - US, Canada, EMEA, and APAC. Delight in partnering and serving as a subject matter expert to the business leaders. ATS systems: Greenhouse, Lever, Smart Recruiters, i Cims. Sourcing tools: Linkedin, Hiretual, and V Source. Clifton Strengths: 1. Arranger 2. Responsibility 3. Strategic 4. Positivity 5. Futuristic 6. Learner 7. Discipline 8. Achiever 9. Analytical 10. Belief', 'Senior Talent Acquisition Manager and Culture Gatekeeper at Illumio', 'Illumio', '[{"company":"Illumio","company_id":"illumio","industry":"Software Development","location":null,"positions":[{"description":"Employee #70 Longest-tenured Illumio HR employee. Hired in October 2014 to fill critical role openings, and build a repeatable and effective interview process while also creating a positive and engaging candidate experience. Initially staffing our Engineering and National Sales roles then shifting to filling roles in the customer-facing areas of Business Development, Marketing, SRE/Dev Ops, Technical Marketing, and Product Management Director roles.Current Openings:Customer Success Manager - EMEACustomer Sucess Advisor - SingaporeSenior Professional Services -EMEAProfessional Services Consultant - East USAProfessional Services Consultant - West USAPartnered with the VP of People to implement an internal employee transfer process that retained top talent who were interested in exploring a new career path and a New Hire Buddy program to ensure a smooth and pleasant onboarding for our new employees During my tenure, Illumio has experienced 525% growth. Continuously recruited for our SRE/Dev Ops teams, Technical Marketing Engineers, Product Management Directors, Security team, Office of the CTO, IT, Finance, Global Support, and Global Customer Success teams.Frequently called upon by Executive staff to work on company confidential and critical roles.Illumio, the pioneer and market leader of Zero Trust Segmentation, stops breaches from becoming cyber disasters. Illumio Core® and Illumio Edge® automate policy enforcement to stop cyberattacks and ransomware from spreading across applications, containers, clouds, data centers, and endpoints. By combining intelligent visibility to detect threats with security enforcement achieved in minutes, Illumio enables the world’s leading organizations to strengthen their cyber resiliency and reduce risk.","duration":"Oct 2014 - Present 7 years 10 months","duration_short":"7 years 10 months","end_date":"Present","start_date":"Oct 2014","subtitle":"Illumio","title":"Senior Talent Acquisition Manager"},{"description":"In response to the COVID 19 pandemic, the Illumio Talent Department was reduced from a team of 08 to a team of 01. Successfully executed the hiring responsibilities, scheduling duties, and talent strategies for all Global Sales, Channel, and SE roles (until late Janury 2021 when we hired a Sales Recruiter) and HQ-based Finance, IT, Marketing roles (until May 2021 when we hired a Marketing and G & A Recruiter), all Global Customer Success, and Global Support roles, Dev Ops/SRE, and a VP of Engineering role.Effectively and efficiently maintained a high-quality and high-touch recruiting process for all candidates from initial interview to onboarding with Illumio.","duration":"Mar 2020 Oct 2020 8 months","duration_short":"8 months","end_date":"Oct 2020","start_date":"Mar 2020","subtitle":"Illumio","title":"Talent at Illumio"}],"url":"https://www.linkedin.com/company/illumio"},{"company":"Riverbed Technology","company_id":"riverbed-technology","location":null,"positions":[{"description":"The Talent Acquisition Point-of-Contact for the Sr. Vice President of Global Customer Support (a $500M division). Managed the global staffing activities for this award-winning department. Filled positions ranging from entry to executive level. Presented the recruiting metrics and staffing activities at the monthly Executive Support meetings.Led a team of 05 recruiters, which consisted of 02 entry-level recruiters, 02 senior engineering recruiters, and 01 east coast-based manager; while carrying a full requisition load and assisting on hard-to-fill roles. Responsibilities included daily guidance on open positions, interview training, hiring manager support, weekly team meetings, offer support, and preparing and delivering the team\'s weekly staffing metrics to HR Management. Selected by the Senior Director of HR to prepare and present the Talent Management Metrics summary to the JD Powers Audit Team for both the 2013 and 2014 Audit Panels sessions.Filled 35+ positions a year utilizing Employee Referral, Linkedin, and self-sourcing.Versatile recruiting professional, able to recruit across multiple departments and successfully fill positions from mid-level to senior level for the following groups: Product Management, Marketing, Finance, Manufacture Test Engineering, Global Escalations, Technical Operations, Sales, Service Renewals, Facilities, Human Resources, Customer Support, Legal and the Riverbed Institute - Office of the CTO.Executive positions filled: Vice President Business Manager Support, Senior Director Finance, Director Finance, Director Product Management, Senior Group Manager Product Management, Director Global Support, Director Support Logistics, and Director Global Technical Educational Services.**Awarded the first Recruiting & HR Business Partner of the Year Award by the Chief Human Resources Officer, Mike Guerchon.","duration":"2012 Oct 2014 2 years","duration_short":"2 years","end_date":"Oct 2014","start_date":"2012","subtitle":"Riverbed Technology","title":"Lead"},{"description":"Full life-cycle, Lead Recruiter willing to jump in and assist when needed whether it involves benefits, an immigration question, or an HR issue. In a time of exceptional growth both nationally and internationally for Riverbed. Appointed by the Senior Director of HR to lead the revision of our New Hire Orientation/Onboarding process into the highly effective and popular \\"River Buddy\\" program. This new program quickly aligned our New Hires for success during their onboarding by not only ensuring their IT, Benefits selections, and Training needs were met but also smoothly and effectively assimilating them into the company culture.Able to fill the unique and difficult-to-hire positions quickly and efficiently, while repeatedly achieving high ratings from both hiring managers and new employees for onboarding. Hired to recruit top candidates for the growing TAC America’s team. Filling positions in New York, Reston, VA, Boston, Bethesda, MD, Carey, NC, San Francisco, and Sunnyvale offices. Appointed as an Ambassador for the new ATS selection committee.Recognized as a top 2% Recruiter by Linked In","duration":"Aug 2010 2012 2 years","duration_short":"2 years","end_date":"2012","start_date":"Aug 2010","subtitle":"Riverbed Technology","title":"Senior Technical Recruiter"}],"url":"https://www.linkedin.com/company/riverbed-technology"},{"company":"Brilliant Telecommunications (Acquired by Juniper Networks)","company_id":"brilliant-telecommunications","location":"","positions":[{"description":"Providing HR Consulting services to the founders of Brilliant Telecom in Campbell, CA. A $17 Million venture backed developer of next-generation synchronization and timing solutions. Company was purchased by Juniper Networks in March 2011. Providing HR Consulting services to the founders of Brilliant Telecom in Campbell, CA. A $17 Million venture backed developer of next-generation synchronization and timing solutions. Company was purchased by Juniper Networks in March 2011.","duration":"Feb 2006 Aug 2010 4 years 7 months","duration_short":"4 years 7 months","end_date":"Aug 2010","start_date":"Feb 2006","subtitle":"Brilliant Telecommunications (Acquired by Juniper Networks)","title":"HR Generalist/Strategic Staffing Consultant"}],"url":"https://www.linkedin.com/company/brilliant-telecommunications"},{"company":"HSBC","company_id":"hsbc","location":"","positions":[{"description":"Based in London, HSBC is one of the largest financial services organizations in the world. Referred by the VP of HR for a contract role.Initiated and drove a University Recruiting effort for early in career talent acquisitions. Implemented a thorough plan to attract and retain top talent by utilizing employee referrals and sourcing candidates from top colleges/universities via employee alumni. Created a sourcing, selection, and interviewing process that would instill a positive and pleasant candidate experience.","duration":"May 2005 Nov 2005 7 months","duration_short":"7 months","end_date":"Nov 2005","start_date":"May 2005","subtitle":"HSBC","title":"Staffing Consultant"}],"url":"https://www.linkedin.com/company/hsbc"},{"company":"Brass Ring (Acquired by IBM Corporation)","company_id":null,"location":"","positions":[{"description":"Author of \\"Ask Lucinda\\", for Brassring.com (also known as Incpad.com).* Wrote articles focusing on interviewing skills, resume writing and job search techniques.Initiated and supported the Q & A portion of the website to answer questions from worldwide subscribers regarding career advice and human resource issues.*Both sites were the result of the famous Silicon Valley Westech job fairs. Author of \\"Ask Lucinda\\", for Brassring.com (also known as Incpad.com).* Wrote articles focusing on interviewing skills, resume writing and job search techniques.Initiated and supported the Q & A portion of the website to answer questions from worldwide subscribers regarding career advice and human resource issues.*Both sites were the result of the famous Silicon Valley Westech job fairs.","duration":"Mar 2000 Jun 2002 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jun 2002","start_date":"Mar 2000","subtitle":"Brass Ring (Acquired by IBM Corporation)","title":"Author"}],"url":""},{"company":"Luminous Networks (Acquired by Adtran, Inc.)","company_id":"luminous-networks","location":"","positions":[{"description":"$190 million venture-backed Gigabit Ethernet StartupLight Reading Top Ten SelectionLuminous introduced the IEEE 802.17 Metro Area Networking. Employee #50 Hired by the CEO and CTO as a full life cycle, req load-carrying Staffing Manager with hiring responsibility for all departments. Successfully hired for Engineering, Support, Manufacturing, Product Marketing, IT, Sales, HR, and Finance.Practiced fiscal responsibility in driving down the cost per hire by designing a highly efficient interview process and employee referral program that resulted in saving the company over $1 Million in Agency fees.Collaborated with HR staff to guide and assist with employee onboarding, relocation, and assimilation into the company.Built an HR staff including two HR Assistants, Front Desk Assistant, and contract recruiters.","duration":"Feb 2000 Feb 2002 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2002","start_date":"Feb 2000","subtitle":"Luminous Networks (Acquired by Adtran, Inc.)","title":"Staffing Manager"}],"url":"https://www.linkedin.com/company/luminous-networks"},{"company":"Silicon Magic Corporation","company_id":null,"location":"","positions":[{"description":"$60 million venture-backed AVP/Memory/Graphics/Optical System-On-A-Chip startupEmployee #68 Hired by the CFO and VP of HR to source and hire engineers for our Graphics, AVP, Memory, and Optical Networking product teams. Implemented an efficient interview process and created a successful employee referral program saving over $500,000 in Agency fees. Full life-cycle, req load-carrying Staffing Manager who coached hiring managers and staff on interviewing skills and effectively maintaining the candidate’s interest throughout the hiring process.Managed and led an HR team including two HR assistants, an office manager, a receptionist, and contract recruiters.Partnered with the Benefits Manager and CFO in effectively upgrading the benefits package to include a highly competitive Medical, Dental, and Vision plan plus adding a Charles Schwab 401k.","duration":"Nov 1997 Feb 2000 2 years 4 months","duration_short":"2 years 4 months","end_date":"Feb 2000","start_date":"Nov 1997","subtitle":"Silicon Magic Corporation","title":"Staffing Manager"}],"url":""}]', '["Brian Lanier “While leading Brand and Creative at Illumio, Cindy helped me source and hire a number of key open roles. Cindy was quick to learn the specifics of what I needed, set up a thorough process for screening applicants, and delivered a number of well-qualified candidates; in short, she provided more than an ideal partnership. She always went the extra mile (even when stretched very thin!), was always pleasant, fast, and delivered. It was a pleasure working with Cindy, and I\'d partner with her again on my staffing needs again with enthusiasm. She is a world-class talent acquisition partner.”","Sajjad Lateef “I worked with Cindy for almost seven years at Illumio where she was Senior Manager, Recruiting. She was the longest-tenured recruiter in the company. She facilitated the internal employee transfer process that enabled the company to retain top talent by exploring different career paths. I worked with her directly on recruiting and hiring for both my own team and processing references for other teams. She is an extremely gifted recruiter, with proven results in building high-performing teams, technical or otherwise. She has a high level of emotional intelligence, as well as empathy, which paired with her high business acumen helped make her my primary go-to person in recruiting at Illumio. I trust her judgment wholeheartedly. ”"]']
User: ['Meagan Hoffman , M.S.', 'Seasoned recruiting manager with a forward-thinking, adaptable and detail-oriented approach to meeting employer requirements. Capable of training, supervising and motivating high-performance recruitment teams.', 'Corporate Recruiting Manager at Orbis Education', 'Grand Canyon Education, Inc.', '[{"company":"Grand Canyon Education, Inc.","company_id":"grand-canyon-education","industry":"Education Administration Programs","location":null,"positions":[{"description":"","duration":"Mar 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Grand Canyon Education, Inc.","title":"Talent Acquisition Supervisor"},{"description":"","duration":"Dec 2019 Mar 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Mar 2021","start_date":"Dec 2019","subtitle":"Grand Canyon Education, Inc.","title":"Senior Recruiter"}],"url":"https://www.linkedin.com/company/grand-canyon-education"},{"company":"Orbis Education","company_id":"orbis-education","location":"Carmel, Indiana","positions":[{"description":"","duration":"Jul 2016 Dec 2019 3 years 6 months","duration_short":"3 years 6 months","end_date":"Dec 2019","start_date":"Jul 2016","subtitle":"Orbis Education","title":"Corporate Recruiting Manager"}],"url":"https://www.linkedin.com/company/orbis-education"},{"company":"Indiana University Health","company_id":"indiana-university-health","location":"Indianapolis, Indiana Area","positions":[{"description":"","duration":"Jul 2015 Sep 2016 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2016","start_date":"Jul 2015","subtitle":"Indiana University Health","title":"Human Resources Consultant"}],"url":"https://www.linkedin.com/company/indiana-university-health"},{"company":"Indiana State University","company_id":"indiana-state-university","location":null,"positions":[{"description":"","duration":"Aug 2014 Jul 2015 1 year","duration_short":"1 year","end_date":"Jul 2015","start_date":"Aug 2014","subtitle":"Indiana State University","title":"Lecturer of Communication"},{"description":"","duration":"Aug 2013 Jul 2015 2 years","duration_short":"2 years","end_date":"Jul 2015","start_date":"Aug 2013","subtitle":"Indiana State University","title":"Human Resources Generalist"}],"url":"https://www.linkedin.com/company/indiana-state-university"},{"company":"First Financial Bank NA","company_id":"first-financial-bank-na","location":"Terre Haute, Indiana Area","positions":[{"description":"","duration":"May 2003 Aug 2013 10 years 4 months","duration_short":"10 years 4 months","end_date":"Aug 2013","start_date":"May 2003","subtitle":"First Financial Bank NA","title":"Recruiter"}],"url":"https://www.linkedin.com/company/first-financial-bank-na"},{"company":"Indiana State University","company_id":"indiana-state-university","location":"Terre Haute, Indiana Area","positions":[{"description":"","duration":"Aug 2008 Dec 2009 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2009","start_date":"Aug 2008","subtitle":"Indiana State University","title":"Instructor of Communication"}],"url":"https://www.linkedin.com/company/indiana-state-university"},{"company":"Tichenor College Textbook Company","company_id":"tichenor-college-textbook-company","location":"Muncie, Indiana Area","positions":[{"description":"","duration":"Nov 2001 May 2007 5 years 7 months","duration_short":"5 years 7 months","end_date":"May 2007","start_date":"Nov 2001","subtitle":"Tichenor College Textbook Company","title":"Manager"}],"url":"https://www.linkedin.com/company/tichenor-college-textbook-company"}]', '["Brian Johnston “Meagan is a wonderful teacher. While serving as basic course director for Communication 101 I observed Meagan\'s teaching. She cultivated a positive rapport with students and delivered course material expertly. Meagan is always seeking ways to improve her delivery of the course, and she provides students with real-world examples where course material is most applicable. Meagan is a valued colleague who collaborates effectively with others and easily steps into leadership roles when called upon.”","Robert English “I have worked with Meagan King for two years. He is highly competent and very easy to work with in all situations. She has displayed a high level of customer service, and is always ready to go the extra mile to get the job done.”"]']### Assistant: The agent's job is to recruit and hire top talent for a software development company. Today, the agent is reaching out to the user because they have identified the user as a potential candidate for a senior-level position in the company.
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### Human: Agent: ['Lakshmanan Aruunachalam', '15 years of software development experience with full-stack, framework, & mobile application development.Strong experience defining system architecture and design with understanding for performance & reliability.Full life cycle development through system design, development, data modeling & implementation.Extensive Experience in development using\u200b \u200bJava\u200b, \u200bC++, C on UNIX & LINUX.Experience with various mobile operating systems - Android, FireOS, Nokia Meego, Samsung BADA.Strong Experience with distributed (multi-tiered) systems, \u200bRDBMS concepts and extensively worked withOracle 9i/8i, PL/SQL and stored procedures.Experience in developing and deploying applications on TCP/IP, POSIX Multithreading, IPC & RPCprogramming, REST/SOAP, UNIX SHELL scripting, Perl.', 'Senior Software Engineer at Amazon', 'Amazon Lab126', '[{"company":"Amazon Lab126","company_id":"lab126","industry":"Computers and Electronics Manufacturing","location":"Sunnyvale","positions":[{"description":"","duration":"Oct 2016 - Present 4 years 10 months","duration_short":"4 years 10 months","end_date":"Present","start_date":"Oct 2016","subtitle":"Amazon Lab126","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/lab126"},{"company":"Intel Corporation","company_id":"intel-corporation","location":"Santa Clara","positions":[{"description":"","duration":"Oct 2011 Oct 2016 5 years 1 month","duration_short":"5 years 1 month","end_date":"Oct 2016","start_date":"Oct 2011","subtitle":"Intel Corporation","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/intel-corporation"},{"company":"Nokia","company_id":"nokia","location":"Sunnyvale, California","positions":[{"description":"","duration":"Aug 2010 Oct 2011 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2011","start_date":"Aug 2010","subtitle":"Nokia","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/nokia"},{"company":"Verizon","company_id":"verizon","location":"Tampa, Florida","positions":[{"description":"","duration":"Jun 2008 Aug 2010 2 years 3 months","duration_short":"2 years 3 months","end_date":"Aug 2010","start_date":"Jun 2008","subtitle":"Verizon","title":"Consultant"}],"url":"https://www.linkedin.com/company/verizon"},{"company":"Samsung Electronics","company_id":"samsung-electronics","location":"Bangalore, India","positions":[{"description":"","duration":"Jul 2005 May 2008 2 years 11 months","duration_short":"2 years 11 months","end_date":"May 2008","start_date":"Jul 2005","subtitle":"Samsung Electronics","title":"Lead Engineer"}],"url":"https://www.linkedin.com/company/samsung-electronics"},{"company":"Tata Consultancy Services","company_id":"tata-consultancy-services","location":"Hyderabad, India","positions":[{"description":"","duration":"Oct 2003 Jun 2005 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jun 2005","start_date":"Oct 2003","subtitle":"Tata Consultancy Services","title":"Asst. Systems Engineer"}],"url":"https://www.linkedin.com/company/tata-consultancy-services"},{"company":"Sun Microsystems","company_id":"sun-microsystems_1062","location":"Bangalore","positions":[{"description":"","duration":"Jul 2002 Dec 2002 6 months","duration_short":"6 months","end_date":"Dec 2002","start_date":"Jul 2002","subtitle":"Sun Microsystems","title":"Intern"}],"url":"https://www.linkedin.com/company/sun-microsystems_1062"}]', '["“Lakshmanan was one of the key members in my team. I appreciate him for his sincerity, diligence. He demonstrates ownership and can do attitude irrespective of complexity of the assignment. He posses strong OOAD Design principles. He was the top performer, whom I relied most for design and development of OAMP SW & J2ME Platforms in my team. He can be a best hire any time. I wish you all the best Lakshmanan for your future assignments!\\"”","“Lakshmanan was part of my team at Nokia while we were working on MeeGo devices. Lakshmanan exhibits outstanding commitment and accountability in getting things done. He also brings strong software architecture and development capability to complement the great attitude. Great guy to have on a team. I would gladly work with him again.”"]']
User: ['Sharon Fulton', 'Experienced Event and Operations Manager skilled in Sales, Operations, Marketing Strategy, Meeting Planning, and Trade Shows.', 'Event Management and Operations Professional with Proven Record in Executing Local, National, and International Events', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Freelance","title":"Project Manager"}],"url":""},{"company":"TRAVELCLICK, Inc.","company_id":"travelclick","location":"Greater Chicago Area","positions":[{"description":"","duration":"Apr 2008 Oct 2020 12 years 7 months","duration_short":"12 years 7 months","end_date":"Oct 2020","start_date":"Apr 2008","subtitle":"TRAVELCLICK, Inc.","title":"Global Events Manager"}],"url":"https://www.linkedin.com/company/travelclick"},{"company":"BWM Global","company_id":null,"location":"Lake Bluff, Illinois, United States","positions":[{"description":"","duration":"Sep 2003 Apr 2008 4 years 8 months","duration_short":"4 years 8 months","end_date":"Apr 2008","start_date":"Sep 2003","subtitle":"BWM Global","title":"Director of Sales, Corporate Accounts"}],"url":""},{"company":"Corporate Image","company_id":null,"location":"Elgin, Illinois, United States","positions":[{"description":"","duration":"Oct 2002 Sep 2003 1 year","duration_short":"1 year","end_date":"Sep 2003","start_date":"Oct 2002","subtitle":"Corporate Image","title":"Director of Sales"}],"url":""},{"company":"International Housewares Association","company_id":"international-housewares-association","location":"Rosemont, Illinois","positions":[{"description":"","duration":"Aug 1998 Sep 2002 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 2002","start_date":"Aug 1998","subtitle":"International Housewares Association","title":"Tradeshow Operations Manager"}],"url":"https://www.linkedin.com/company/international-housewares-association"}]', '["Karen Walker “Sharon\'s passion and enthusiasm for our corporates events always brought a smile to the team. She was always so well prepared and eager to try new ways to make the event a sure success. Prompt on timeliness and the ability to think outside the box was some of the key things I remember about Sharon. I always looked forward to the new solutions and strategies she had in place during our corporate trainings and events. She can make any teams corporate events program a success! ”","Jessica M. Purslow “I had the pleasure of working with Sharon for many years at TravelClick. Sharon was our trusted, Global Events Manager and was truly a one-woman event management team for the bulk of her time at TravelClick. Sharon was constantly planning and flawlessly executing our strategic presence at both domestic and International events, while simultaneously catering to the last-minute needs of the sales team for customer conferences and regional industry events. Sharon also managed relationships with key industry partners to ensure that our team and our product content remained top of mind with key decision makers and influencers across the hospitality industry. Sharon\'s work ethic, tireless attention to detail and ability to coordinate team members from anywhere in world make her an asset to any company seeking a committed leader in marketing and events across any industry. ”"]']### Assistant: The agent's job is to coordinate and manage corporate events for a global company. Today, the agent is reaching out to the user because they need assistance in organizing a high-profile trade show.
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### Human: Agent: ['J. Ross Tanner FACP FNLA', 'Board certified, American Boards of Internal Medicine and Clinical Lipidology Fellow, American College of Physicians Fellow, American College of Clinical Lipidology Past President, Alaska State Medical Association Medical Insurance Exchange of California (MIEC) - Board of Governors', 'Owner, Diabetes and Lipid Clinic of Alaska', 'Diabetes and Lipid Clinic of Alaska', '[{"company":"Diabetes and Lipid Clinic of Alaska","company_id":null,"location":"","positions":[{"description":"","duration":"May 2005 - Present 16 years 11 months","duration_short":"16 years 11 months","end_date":"Present","start_date":"May 2005","subtitle":"Diabetes and Lipid Clinic of Alaska","title":"Owner and Medical Director"}],"url":""}]', '["Denise Heiman “Ross is an exceptional physician who listens to patients and tells it to them straight. He does not sugarcoat the truth but gives the patients their options and possible outcomes if advice not followed. He has personal experience in dealing with diabetes due to his father\'s diabetes so he can empathize where many practitioners cannot.”","Carylee Kilgrow “Ex. J. Ross is a fantastic hyperlipidemia and diabetic specialist. he literally saved my life. I would recommend him to anyone who is truly motivated about being healthy. ”"]']
User: ['Mary Ann Adomnik', "Family Nurse Practitioner currently working in a women's health clinicSpecialties: Family Practice", 'Nurse Practitioner', 'JEVZ VAMC', '[{"company":"JEVZ VAMC","company_id":null,"location":"Altoona, Pennsylvania","positions":[{"description":"","duration":"Oct 2018 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Oct 2018","subtitle":"JEVZ VAMC","title":"CRNP"}],"url":""},{"company":"Caring Healthcare Network","company_id":null,"location":"Philipsburg, Pennsylvania","positions":[{"description":"","duration":"Apr 2016 Aug 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2017","start_date":"Apr 2016","subtitle":"Caring Healthcare Network","title":"CRNP"}],"url":""},{"company":"Lighthouse Medical","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2013 Jan 2016 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jan 2016","start_date":"Oct 2013","subtitle":"Lighthouse Medical","title":"Nurse Practitioner"}],"url":""},{"company":"Centre / Huntington Tapestry of Health","company_id":null,"location":"","positions":[{"description":"Women\'s Health and Family Planning Clinic; also does job physicals Women\'s Health and Family Planning Clinic; also does job physicals","duration":"Dec 2010 Oct 2013 2 years 11 months","duration_short":"2 years 11 months","end_date":"Oct 2013","start_date":"Dec 2010","subtitle":"Centre / Huntington Tapestry of Health","title":"Nurse Practitioner"}],"url":""},{"company":"ConvaTec","company_id":"convatec_2","location":"","positions":[{"description":"","duration":"Jan 1999 Oct 2009 10 years 10 months","duration_short":"10 years 10 months","end_date":"Oct 2009","start_date":"Jan 1999","subtitle":"ConvaTec","title":"Administrative Assistant/ Registered Nurse"}],"url":"https://www.linkedin.com/company/convatec_2"},{"company":"BMS","company_id":"bristol-myers-squibb","location":"","positions":[{"description":"","duration":"1999 2008 9 years","duration_short":"9 years","end_date":"2008","start_date":"1999","subtitle":"BMS","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/bristol-myers-squibb"}]', '["Laura Bolton “Mary Ann is a productive team player. She positively contributes to getting things done, while appreciating fellow team members and gracing tasks with humor and creativity.”","Grady Elliott “Mary Ann is a hard working and detail-oriented professional that I had the pleasure of working with over a 2-year period. She was very organized and had the ability to multi-task a number of projects at the same time. She was very competent in preparing presentations and was able to communicate effectively with senior management. Very adept at her duties -- a consummate professional.”"]']### Assistant: The agent's job is to provide specialized medical care for patients with diabetes and lipid disorders. Today, the user is reaching out to the agent because they need assistance in managing their diabetes and controlling their lipid levels.
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### Human: Agent: ['Tarun Teotia', 'Senior Data Engineer with 10 years of extensive hands-on experience in Estimation, Analysis, Design, Development, Maintenance, and Management of complex BI solutions and data-driven analyses platforms.', 'Senior Data Engineer at Meta', 'Meta', '[{"company":"Meta","company_id":"meta","industry":"Internet Publishing","location":"Menlo Park, California, United States","positions":[{"description":"","duration":"May 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"May 2020","subtitle":"Meta","title":"Data Engineer"}],"url":"https://www.linkedin.com/company/meta"},{"company":"Indeed.com","company_id":"indeed-com","location":"Austin, Texas Area","positions":[{"description":"* Own end-to-end design and development of reliable, accurate, and resilient custom data pipelines using Python, Apache Airflow, etc..* Design and build dimensional data models for various functional domains like Product, Finance, Marketing, etc.* Interface with product analysts, engineers, data scientists, and product managers to understand their data needs.* Design, build and maintain datasets to enable analysts and other stakeholders across the organization to perform impactful analytics.* Design & build automated data checks and own data quality across functional areas.* Design and build continuous integration and delivery pipelines using Jenkins.* Work with SWEs to help create and enforce standards and best practices for logging, data production, and creation.* Collaborate with external teams like data infrastructure, SRE, DevOps, etc. to improve the functionality and availability of the infrastructure for data pipelines.","duration":"May 2018 May 2020 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2020","start_date":"May 2018","subtitle":"Indeed.com","title":"Senior Data Warehouse Engineer"}],"url":"https://www.linkedin.com/company/indeed-com"},{"company":"Accenture","company_id":"accenture","location":"Greater Boston Area","positions":[{"description":"* Gather requirements, estimate efforts and perform analysis for complex BI/DW projects.* Plan and manage complex releases and deployments.* Design and develop complex SAP BO Universes, reports, materialized views, PL/SQL procedures, packages, triggers and ETL interfaces using SAP BO, Oracle, Informatica, IBM DataStage, Tableau, Unix Shell Scripting, etc.* Design logical and conceptual data models.* Performance tuning and query optimizations across the database, ETL and reports.* Achieve 0 defect delivery for multiple complex implementation projects.* Prepare SOW/WO. Track and manage financials, pricing, and approvals for new opportunities.* Work closely with clients to prepare data integration and reporting strategy, project planning, estimates review, etc.* Manage the transition of data applications to support teams.* Own timely and accurate status reporting to client and internal leadership.* Own SLA tracking along with offshore leads and clients* Work with multiple vendor teams to coordinate and manage environment conflicts.* Drive CI (Continuous Improvement) initiatives.","duration":"Jul 2010 May 2018 7 years 11 months","duration_short":"7 years 11 months","end_date":"May 2018","start_date":"Jul 2010","subtitle":"Accenture","title":"Data Management Team Lead"}],"url":"https://www.linkedin.com/company/accenture"}]', '["Tom Thomas “Tarun is an exceptional talent in the field of Data Engineering and always inspiring to work with. We worked on a number of successful projects during his tenure in Indeed while he reported directly to me. Here are some of the standout qualities that impressed me the most. First, he leaves no stone unturned in ramping up on technologies required to advance newly funded initiatives. Second, he has an uncanny ability to juggle priorities from multiple ongoing projects as he collaborates with key cross-functional partners across the org. Third, his work ethics lets him reliably drive projects from start to launch, a big part of why I could consistently count on him to deliver results while I focused on other engagements. Finally, his superpower lies in leveraging years of experience not only to accomplish goals but also to build meaningful connections with stakeholders. For these reasons, it has been my utmost pleasure serving as his manager at Indeed, and I wish him the very best in all future endeavors. ”","Nayeem Aziz “Tarun has demonstrated indepth technical knowledge in Business objects and ETL. Tarun has the ability to quickly understand business requirements and provide innovative solutions. Tarun is a great team player and easy to work with. I look forward to working with him in the future.”"]']
User: ['David Mitchell', 'Princeton. Bain. Currently working as a SWE @ Microsoft. Talk to me about building, computer science, neuroscience, entrepreneurship, or finance.', 'Software Engineer at Microsoft. Princeton grad. Bain alum.', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Apr 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Microsoft","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"EMC Properties","company_id":null,"location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Oct 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Oct 2019","subtitle":"EMC Properties","title":"Software Engineer"}],"url":""},{"company":"BioCircuit Technologies","company_id":"biocircuit-technologies","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Jan 2021 Apr 2021 4 months","duration_short":"4 months","end_date":"Apr 2021","start_date":"Jan 2021","subtitle":"BioCircuit Technologies","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/biocircuit-technologies"},{"company":"Bain & Company","company_id":"bain-and-company","location":"San Francisco Bay Area","positions":[{"description":"• Overhauled customer-facing business units of a $20 billion pharmaceutical company and piloted transition to scrum ways of working and agile principles for 18 business units; efforts led to substantial increase in consumer NPS resulting from new onboarding materials and customer-support infrastructure• Worked on small team that performed 4 due diligences on private equity targets; tasks included: secondary research, financial models, market analyses, deck creation, and expert calls • Overhauled customer-facing business units of a $20 billion pharmaceutical company and piloted transition to scrum ways of working and agile principles for 18 business units; efforts led to substantial increase in consumer NPS resulting from new onboarding materials and customer-support infrastructure• Worked on small team that performed 4 due diligences on private equity targets; tasks included: secondary research, financial models, market analyses, deck creation, and expert calls","duration":"Aug 2018 Sep 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2019","start_date":"Aug 2018","subtitle":"Bain & Company","title":"Associate Consultant"}],"url":"https://www.linkedin.com/company/bain-and-company"},{"company":"Princeton University","company_id":"princeton-university","location":"Princeton University","positions":[{"description":"• Researched psychological and computational characteristics of persistent activity in the human brain during memory tasks • Analyzed psycho-physical time-series data from over 50 participants across 300 trials each in MATLAB and modeled neural network activity in Python• Started and completed 1.5 year long research project with limited assistance from lab members and PI; wrote 50+ page thesis • Researched psychological and computational characteristics of persistent activity in the human brain during memory tasks • Analyzed psycho-physical time-series data from over 50 participants across 300 trials each in MATLAB and modeled neural network activity in Python• Started and completed 1.5 year long research project with limited assistance from lab members and PI; wrote 50+ page thesis","duration":"Aug 2016 Jun 2018 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2018","start_date":"Aug 2016","subtitle":"Princeton University","title":"Undergraduate Researcher - Buschman Executive Control Lab"}],"url":"https://www.linkedin.com/company/princeton-university"},{"company":"Management Leadership for Tomorrow","company_id":"management-leadership-for-tomorrow","location":"","positions":[{"description":"• Selected as one of 230 for this 18-month professional development program for high-achieving diverse talent• Completed business case studies and intensive projects to hone analytical, quantitative and communication skills • Selected as one of 230 for this 18-month professional development program for high-achieving diverse talent• Completed business case studies and intensive projects to hone analytical, quantitative and communication skills","duration":"Apr 2016 May 2018 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2018","start_date":"Apr 2016","subtitle":"Management Leadership for Tomorrow","title":"Program Fellow"}],"url":"https://www.linkedin.com/company/management-leadership-for-tomorrow"},{"company":"A.T. Kearney","company_id":"kearney","location":"Greater New York City Area","positions":[{"description":"• Analyzed and assisted implementation of over 10 initiatives that resulted in annual realizable savings of up to 40 million dollars for the pharmacy division of a large supermarket retailer• Created a model that analyzes the operating hour schedule of competing pharmacies and hourly volumes in order to calculate an optimized operating hour schedule • Analyzed and assisted implementation of over 10 initiatives that resulted in annual realizable savings of up to 40 million dollars for the pharmacy division of a large supermarket retailer• Created a model that analyzes the operating hour schedule of competing pharmacies and hourly volumes in order to calculate an optimized operating hour schedule","duration":"Jun 2017 Aug 2017 3 months","duration_short":"3 months","end_date":"Aug 2017","start_date":"Jun 2017","subtitle":"A.T. Kearney","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/kearney"}]', '["Dylan Stone-Miller “David was easily at the top of our software development training cohort. He always had answers for how to manage and analyze data, was an excellent teammate and leader, and was always the last one to leave. I learned the most from his models of algorithmic thinking - he frequently wrote code that beat out the vast majority of coders on LeetCode - and my software was always better and more efficient after a whiteboard session with David. I highly recommend David as a strong addition to any software development team.”","Rashad Collins “David is one of the most admirable peers i\'ve had the pleasure of working with during our immersive bootcamp; DigitalCrafts. He is strikingly brilliant, remarkably efficient, and carries an electrifying energy with his presence with such poise. Shows exceptional skills in data analytics, software development, and project management. To say that David would be an asset on any team is a grave understatement; his multi-dimensional approach to complex, logic based problem solving is quite enchanting. It was an honor working with David and I fully expect us to continue doing so.”"]']### Assistant: The agent's job is to analyze and design complex BI solutions, and today the user is reaching out to the agent because they need assistance in building custom data pipelines using Python and Apache Airflow.
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### Human: Agent: ['Steve Patterson', 'Since graduating from Art College in 1978 I have worked as a professional photographer. In 1981 I formed my own business and enjoyed financial success and an varied client base. One day I could be photographing a local Wedding or Christening and another day I could be flying my Cessna and shooting England\'s beautiful countryside. Industrial and Architectural photography became an important part of my business and the various travel related assignments were fun and rewarding. Since my recent relocation to Arizona I have been building a new client base and also looking for what my wife calls ä proper job"....... Go figure! Specialties: Industrial, Architectural, Public Relations, Aerial, Social and wildlife photography. Lately I have also been doing some 1:1 teaching and enjoying seeing other photographers \'grow\'.', 'Photographer - as required! With 30+ years of varied experience....', 'Steve Patterson Photography', '[{"company":"Steve Patterson Photography","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1998 - Present 23 years 3 months","duration_short":"23 years 3 months","end_date":"Present","start_date":"Sep 1998","subtitle":"Steve Patterson Photography","title":"Professional Photographer and tutor"}],"url":""},{"company":"stevepattersonphotography.com","company_id":"stevepattersonphotography.com","location":"","positions":[{"description":"I have been an established professional photographer for the past 30 years! (I guess I\'m old!) I remarried in 2008 and I am now living in Arizona - about 50 miles SE of Phoenix. It\'s taking a while to re-establish my business here and it is quite a struggle. Being new to an area and relatively unknown combine with the Global recession to make each dollar a special one!More recently I have been looking to expand my ability to earn and I have had some success teaching photography. Lately I have become an agent for Pre-Paid Legal which is an amazing opportunity to enable ordinary people to have unlimited access to a lawyer (very useful here in litigous America) and provide an essential will writing and ID theft protection service. If you live in the USA or Canada and want to know more about this amazing service please contact me!","duration":"Feb 1981 - Present 40 years 10 months","duration_short":"40 years 10 months","end_date":"Present","start_date":"Feb 1981","subtitle":"stevepattersonphotography.com","title":"Proprietor"}],"url":"https://www.linkedin.com/company/stevepattersonphotography.com"},{"company":"Career Connectors (Gilbert meeting)","company_id":null,"location":"","positions":[{"description":"","duration":"2010 2011 1 year","duration_short":"1 year","end_date":"2011","start_date":"2010","subtitle":"Career Connectors (Gilbert meeting)","title":"Photographer"}],"url":""},{"company":"Petstar International","company_id":null,"location":"","positions":[{"description":"I really enjoyed this work which involved arranging photography sessions and training/motivating my own team of photographers. I really enjoyed this work which involved arranging photography sessions and training/motivating my own team of photographers.","duration":"May 1998 May 1999 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 1999","start_date":"May 1998","subtitle":"Petstar International","title":"Sales and Marketing Director"}],"url":""}]', '["Ginger Korljan “Steve not only volunteers his time and equipment to those who attend Career Connectors meetings, but his photographs are also of extremely high caliber. He makes the photographs available online for viewing, and takes several so you can choose the best shot. I would recommend him for professional photography services any time.”","Dennis Alia “I met Steve through the volunteer work he does at Career Connections. He is a very professional worker who will follow up on what he promises to do and in a very prompt manner. The photographs he takes are very well done. I have used his photo on my linkedin page.”"]']
User: ['Jennea Nguyen', 'A passionate email marketing manager with 7+ years of marketing experience. Driven and results-oriented!', 'Email Marketing Manager at Suited Connector', 'Suited Connector', '[{"company":"Suited Connector","company_id":"suitedconnector","industry":"Marketing and Advertising","location":"Englewood, Colorado, United States","positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Suited Connector","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/suitedconnector"},{"company":"Popular Marketing","company_id":"popular-marketing-llc","location":"El Segundo, California, United States","positions":[{"description":"• Day to day operations for all email marketing campaigns from setup to execution - across all verticals and domains. • Working with different ESPs. • Managing email deployment calendar.• Email Data Management","duration":"Aug 2020 Mar 2021 8 months","duration_short":"8 months","end_date":"Mar 2021","start_date":"Aug 2020","subtitle":"Popular Marketing","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/popular-marketing-llc"},{"company":"Joog Media Group LLC","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"• Day to day operations for all email marketing campaigns setup and execution.• Ramping up / Warming Up Domains and IPs• Revenue growth of 106% within the first 5 months. • Analyzing results of deployed campaigns to maximize revenue through segmentation of user database.","duration":"2016 2020 4 years","duration_short":"4 years","end_date":"2020","start_date":"2016","subtitle":"Joog Media Group LLC","title":"Marketing Operations"}],"url":""},{"company":"Janene\'s Bridal Boutique, LLC","company_id":"janene-s-bridal-boutique-llc","location":"Alameda, California, United States","positions":[{"description":"• Maintaining brand presence across major social media platforms.• Creating and editing engaging content for social media posts.• Engaged in consistent interactions with past/potential clients and brands. • Planned social media giveaways and events.","duration":"2015 2020 5 years","duration_short":"5 years","end_date":"2020","start_date":"2015","subtitle":"Janene\'s Bridal Boutique, LLC","title":"Social Media Manager"}],"url":"https://www.linkedin.com/company/janene-s-bridal-boutique-llc"},{"company":"250Media LLC","company_id":"250media-llc","location":"San Francisco, California, United States","positions":[{"description":"• Management of online affiliate program. • Gather and organize information to plan advertising campaigns. • Supply and setup creative packages, links, and reporting to affiliates as needed.• Prepare marketing reports by collecting, analyzing, and summarizing sales data.","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"250Media LLC","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/250media-llc"}]', '["“During our time at Janene\'s Bridal Boutique, Jennea acted as the sole, fundamental driving force of all marketing and social media efforts. It was due to Jennea\'s diligence, tenacity, and proactive engagement that we saw a dramatic increased in traffic with all our social media platforms. Incredibly, Jennea built these social media pages from the ground-up, growing a dedicated community of followers with her engaging and informative content. Additionally, our collaborative efforts resulted in an increase in positive Yelp reviews, generating more interest in the business. I would highly recommend working with Jennea who exemplifies professionalism, care, and honest hard-work. ”","“While at Janene\'s Bridal Boutique Jennea and I worked together in many different capacities. Digital marketing is second nature to her. She has a knack for creative problem solving and exemplifies teamwork. Jennea\'s projects are impactful because she has a keen eye for what her target audience wants and needs. Jennea continuously exceeds client expectations and is always seeking new challenges. I have no doubt she will reach any goal she sets for herself!”"]']### Assistant: The agent's job is to connect with professionals in the marketing industry. Today, the agent is reaching out to the user because they need to discuss a potential collaboration opportunity for an email marketing campaign.
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### Human: Agent: ['Drew Johnson', "JZ Electric, Inc. professionally provides wiring for residential residences and commercial properties. We work closely with homeowners, building owners, contractors, architects, and designers to provide what the customer is looking to achieve. Our projects range from small service calls to very extensive projects. We specialize in the following: -Lighting design, lighting controls, remodel, new construction, high specification projects, generators, swimming pools, HVAC wiring, and much more. Homelink Entertainment professionally installs consumer and custom electronics for the residential and commercial markets. Our focus is with client interaction and design and selecting a reliable/easy to use/fun audio video system. Here are some of our specialties: -Home Theater Installation, Whole House Audio/Video, Lighting Control, Advance Control Systems, TV installation, Home Networking, Central Vac's, and Security.", 'Managing Partner at JZ Electric, Inc.', 'JZ Electric, Inc.', '[{"company":"JZ Electric, Inc.","company_id":null,"location":"Golden Valley, MN","positions":[{"description":"","duration":"Jan 2004 - Present 18 years 4 months","duration_short":"18 years 4 months","end_date":"Present","start_date":"Jan 2004","subtitle":"JZ Electric, Inc.","title":"Managing Partner"}],"url":""},{"company":"Homelink Entertainment","company_id":null,"location":"","positions":[{"description":"","duration":"2007 - Present 15 years","duration_short":"15 years","end_date":"Present","start_date":"2007","subtitle":"Homelink Entertainment","title":"Managing Partner"}],"url":""}]', '["Matt Haberle “Drew has what it takes as a leader. His direct style combined with his collaborative nature creates win/win outcomes for his clients and team members. JZ Electic is a destination job for many because of the culture and vision Drew lives every day. ”","Michelle Drenckhahn “Drew is my \\"go to\\" guy for anything tv, audio, phone or home entertainment. I value his opinion, his expertise and work ethic. Having worked with Drew and his company fore several years, I highly recommend him to everyone I know including my clients, friends and family. I can\'t say enough about Drew and Homelink!”"]']
User: ['Zach Euse', 'I take pride in excellence, serving our customers to the very best of my ability. Relationships are everything and I strive to build them and maintain them to the highest standards. Respect, response time, communication & efficiency are the practices rolled out throughout my company.I want you to be 100% satisfied, to call us again and continue to refer us to your friends, family and co-workers. We work hard to exceed these expectations.', 'Owner at Exact Electric LLC', 'Exact Electric LLC', '[{"company":"Exact Electric LLC","company_id":"exact-electric-llc","industry":"Appliances, Electrical, and Electronics Manufacturing","location":"Greater Seattle Area","positions":[{"description":"I provide electrical solutions to businesses and homeowners. Working closely with my clients to insure that I meet their lighting and power needs.Providing energy efficient solutions for Homes, Condos & Businesses; Lighting, Remodeling & Rewiring, Outdoor living spaces, Garages, ADU\'S & More! I provide electrical solutions to businesses and homeowners. Working closely with my clients to insure that I meet their lighting and power needs.Providing energy efficient solutions for Homes, Condos & Businesses; Lighting, Remodeling & Rewiring, Outdoor living spaces, Garages, ADU\'S & More!","duration":"Oct 2008 - Present 13 years 2 months","duration_short":"13 years 2 months","end_date":"Present","start_date":"Oct 2008","subtitle":"Exact Electric LLC","title":"Owner"}],"url":"https://www.linkedin.com/company/exact-electric-llc"}]', '["Brian Decker “Zach\'s team was great. I know Zach work from seeing it on the job. I work in construction, and when he worked on my house his team was most impressive. We set a time for Zach\'s Electrician arrive at my house during the \'chaos hour\' of the morning. That is to say he arrived right on time as scheduled but met up with my family of 4 little kids during the waiting hour. He was so courteous, clean and professional. I can\'t say enough about that. Covered floors as he cut in ceiling fans, rewired outlets and offered suggestions on switches to wire them the way they work best. He worked efficiently and left the house cleaner than he found it. That is to say no little choking hazards left for the toddlers. I found this to be very respectful along with doing great work. thanks Exact Electric”","Chris Peterson “Zach has demonstrated to me time after time over the years that I can count on him. He brings to the table a complete package of hard work, professionalism, intelligence, responsibility, and integrity that is extremely hard to come by in this industry. I always know that I can count on Zach. I\'ve never considered working with another electrician, and I\'m not sure how I ever could. We\'ve grown together in this industry, and I look forward to many more years of successful projects and healthy business environments beside him.”"]']### Assistant: The agent's job is to professionally provide wiring and installation services for residential and commercial properties, and today the agent is reaching out to the user because they need to discuss a potential collaboration for an upcoming electrical project.
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### Human: Agent: ['Mark Resman MBA, PMP', 'Engineering director / program manager with 20+ years of experience leading and developing multi-disciplined global engineering teams and managing complex projects and programs. Engineering, Operations, R&D and Quality departments. Strategic planning and product management activities to plan and deliver world-class products, profitability objectives and business growth - project engineering, change management. Motivated, highly collaborative, hands-on approach using well developed cross-functional teamwork and communication skills. Current product development / Value Engineering Project and Program Management New product development / strategy planning / lifecyle management Operations / ERP / SAP Change management / Organizational development Customer support / relationship management BS Mechanical Engineering , MBA, PMP/PMI', 'Senior Business Strategy Consultant', 'concipioD', '[{"company":"concipioD","company_id":"concipiod-llc","location":"Boise, Idaho","positions":[{"description":"Improving business effectiveness through product definition, product development and project management. Improving business effectiveness through product definition, product development and project management.","duration":"Mar 2014 - Present 8 years 1 month","duration_short":"8 years 1 month","end_date":"Present","start_date":"Mar 2014","subtitle":"concipioD","title":"Principle"}],"url":"https://www.linkedin.com/company/concipiod-llc"},{"company":"Slalom Consulting","company_id":"slalom-consulting","location":"Boise, Idaho Area","positions":[{"description":"Senior business consultant working with industry and government clients to align their business practices with organizational strategies and operational objectives. Senior business consultant working with industry and government clients to align their business practices with organizational strategies and operational objectives.","duration":"Feb 2015 Feb 2018 3 years 1 month","duration_short":"3 years 1 month","end_date":"Feb 2018","start_date":"Feb 2015","subtitle":"Slalom Consulting","title":"Senior Consultant"}],"url":"https://www.linkedin.com/company/slalom-consulting"},{"company":"FLSmidth - Spokane","company_id":"flsmidth","location":null,"positions":[{"description":"Develop and implement product management strategies for the North America operations serving the Americas, Africa and Australia.Product definition, product strategic planning, global organizational alignment, R&D initiative planning, new product definition, Sales / Engineering / Customer Support / R&D alignment, Product road maps,Strategic customer relationships","duration":"Feb 2013 Feb 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2014","start_date":"Feb 2013","subtitle":"FLSmidth - Spokane","title":"General Manager - Product Management"},{"description":"Product development, delivery and engineering operations.Organizational development, customer relations / support, project management, resource planning, tactical and strategic planning.Global organizational alignment and partnerships, project management, customer relationships, issues management, change management, project prioritization, succession planning, organizational growth, management development, outsourcing, process development, Six Sigma, Lean, SAP integration, DMS","duration":"Oct 2009 Feb 2013 3 years 5 months","duration_short":"3 years 5 months","end_date":"Feb 2013","start_date":"Oct 2009","subtitle":"FLSmidth - Boise","title":"Director - Engineering and Product Development"}],"url":"https://www.linkedin.com/company/flsmidth"},{"company":"Conveyor Engineering, Inc","company_id":null,"location":"Boise, Idaho Area","positions":[{"description":"Product development and engineering operations ($60M+ revenue per annum).Project management - institute project management organization and processes,Change management, engineering budgets planning and management, project prioritization, resource planning, project scheduling and customer management. Product development and engineering operations ($60M+ revenue per annum).Project management - institute project management organization and processes,Change management, engineering budgets planning and management, project prioritization, resource planning, project scheduling and customer management.","duration":"Nov 2007 Oct 2009 2 years","duration_short":"2 years","end_date":"Oct 2009","start_date":"Nov 2007","subtitle":"Conveyor Engineering, Inc","title":"Vice President - Engineering"}],"url":""},{"company":"Hewlett-Packard","company_id":"hewlett-packard-enterprise","location":null,"positions":[{"description":"User interface and product architecture software/firmware development. Product delivery, strategic planning and financial management of HP’s high availability storage array software development organization.Specialized in user interface development, user testing and device work flow development.","duration":"Jun 1999 Feb 2006 6 years 9 months","duration_short":"6 years 9 months","end_date":"Feb 2006","start_date":"Jun 1999","subtitle":"Hewlett-Packard","title":"Manager - R&D"},{"description":"Global new business investigations and strategic growth planning. User scenario development, end-user testing, prototype development, market analysis, strategic planning, business development, business planning.","duration":"Jan 1996 Jun 1999 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jun 1999","start_date":"Jan 1996","subtitle":"Hewlett-Packard","title":"Manager - New Product Investigations"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"}]', '["Danny Branson “As students in the Northwest Nazarene University MBA program I was fortunate to be able to work with Mark on a Term project in our Leadership class. Mark displayed exceptional leadership in how he interacted with me and another student in our group to facilitate and coordinate completion of our project. Our presentation received high marks, was innovative, and well received by our peers and instructors. What I learned from Mark has postively impacted my work in later courses. Thanks Mark!”","Steve Jerman “I worked with Mark for 5 years in various roles. He recruited me into his group at HP in 2000. I worked for and with him until 2005. I found Mark a great person to work with. He lead a large engineering team well developing a new array management platform for HP that was recognized as high quality with excellent usability. After the merger with Compaq, Mark did a great job managing through a difficult period of consolidation.”"]']
User: ['Mike Burke', 'Experienced Digital Marketing Manager with a demonstrated history of working in the internet industry. Skilled in Search Engine Optimization (SEO), Marketing Management, Customer Relationship Management (CRM), Event Management, and Web Design. Strong marketing professional with a BS focused in Telecommunications from University of Florida.', 'Director of Corporate Communications', 'HR Tech', '[{"company":"HR Tech","company_id":null,"location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"HR Tech","title":"Marketing"}],"url":""}]', '["Eva Greene “What an invaluable experience to work alongside Mike. He is one of the most intelligent, dynamic and sincere professionals I have had the pleasure to work with. With years of marketing knowledge and experience, he delivers the ultimate value to his clients. He is strategic and analytic in driving results and his clients appreciate his input and proactive approach. Mike\'s ability to juggle multiple projects effortlessly, and with a warm demeanor, is something I consistently try to emulate in my career.”","Joseph W. “In all my years of experience, some people stand out for their great qualities and Mike Burke is one of those people. Mike exudes the characteristics of a natural born leader. Mike is a marketing visionary with an extensive knowledge of website development / optimization, online marketing and lead generation. Throughout the 3 years I have worked with Mike, he has shown time and again that he is a positive, motivated leader with great potential. It was truly a pleasure to work with Mike and would highly recommend him to any company.”"]']### Assistant: The agent's job is to manage complex projects and programs, and today, the agent is reaching out to the user because they need to collaborate on a digital marketing campaign for a new product launch.
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### Human: Agent: ['Mike Cate', 'Successful Executive Leader and Transformation Expert with deep experience in management, strategic planning, sales and business plan development/implementation, analysis and mergers & acquisitions across fast-paced business services organizations. ■ Trusted advisor and partner to senior management and boards of directors. ■ Creative problem-solver and change agent, valued for ability to quickly assess an organization’s strengths and challenges, create solutions and initiatives, align people and resources to goals and move company to positive results. ■ Results-driven business partner who excels at recruiting, building and motivating successful teams; creating and maintaining relationships; developing talent; and motivating all team members. ■ Adept leader who effectively communicates strategies, initiatives and goals.', 'Successful Executive Leader and Transformation Expert', 'Marianna Industries', '[{"company":"Marianna Industries","company_id":"marianna-industries","industry":"Manufacturing","location":"Greater Omaha Area","positions":[{"description":"","duration":"Oct 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Marianna Industries","title":"Chief Executive Officer/Member, Board of Directors"}],"url":"https://www.linkedin.com/company/marianna-industries"},{"company":"Diversified Foodservice Supply, Inc.","company_id":"diversified-foodservice-supply-inc-","location":"Mt. Prospect, Illinois","positions":[{"description":"Senior executive with full responsibility for company.■ Developed and implemented a two-pronged approach to sales and EBITDA growth by focusing on dynamic organic growth coupled with a robust acquisition strategy.■ Grew organization to $275 million in sales and $43 million in EBITDA in 2017 from $75 million in sales and $14 million in EBITDA in 2011. ■ Oversaw organic sales and EBITDA growth of 6% and 8% annually. ■ Completed 10 accretive acquisitions.■ Successfully completed a sale process and private equity sponsor transition resulting in significant financial benefit for shareholders.","duration":"Jan 2012 Feb 2018 6 years 2 months","duration_short":"6 years 2 months","end_date":"Feb 2018","start_date":"Jan 2012","subtitle":"Diversified Foodservice Supply, Inc.","title":"Chief Executive Officer/Member, Board of Directors"}],"url":"https://www.linkedin.com/company/diversified-foodservice-supply-inc-"},{"company":"Staples","company_id":"staples","location":"Omaha, Nebraska","positions":[{"description":"Senior executive responsible for $435 million direct manufacturing company employing 1,200 people.■ Redesigned business unit strategic plan and sales model.■ Implemented a sales segmentation initiative designed to strengthen technical selling skills, leverage Staples deployment model and gain traction in alternative channels.■ Redesigned commission plan to drive gross profit growth and working capital management.■ Completed an asset redeployment initiative improving productivity and enabling consolidation of unprofitable manufacturing facilities.■ Developed and implemented strategic outsourcing initiative designed to manage $125 million outsourcing spend and complement internal manufacturing capability.■ Acquired and integrated a $70 million competing business.■ Named North America Business Unit of the Year (2006 and 2007).","duration":"Jun 2004 Dec 2011 7 years 7 months","duration_short":"7 years 7 months","end_date":"Dec 2011","start_date":"Jun 2004","subtitle":"Staples","title":"Vice President and General Manager, Staples Print Solutions"}],"url":"https://www.linkedin.com/company/staples"},{"company":"Global DocuGraphix, Inc.","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"Responsible for executive leadership across entire enterprise. ■ Established and implemented strategic/tactical plan for distribution segment.■ Implemented working capital improvement initiatives that yielded an incremental $1.75 million in free cash flow.■ Facilitated three company acquisitions in 2003, which added $7.5 million in incremental revenue.■ Named 2003 Distributor of the Year by prominent trade journal. Responsible for executive leadership across entire enterprise. ■ Established and implemented strategic/tactical plan for distribution segment.■ Implemented working capital improvement initiatives that yielded an incremental $1.75 million in free cash flow.■ Facilitated three company acquisitions in 2003, which added $7.5 million in incremental revenue.■ Named 2003 Distributor of the Year by prominent trade journal.","duration":"Mar 2002 May 2004 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2004","start_date":"Mar 2002","subtitle":"Global DocuGraphix, Inc.","title":"Executive Vice President and Chief Operating Officer"}],"url":""},{"company":"Corporate Express","company_id":null,"location":"Houston, Texas","positions":[{"description":"Responsible for multi-location, multiple line of business division totaling $174 million in revenue and employing 504 people. ■ Achieved top-quartile Economic Value Added division in 2001.■ Consolidated three competitive businesses into one distribution system.■ Led division through a major systems conversion and associated operating platform change.■ Successfully implemented ISO 9002 quality standards.■ Began as President of North Florida Division. Responsible for multi-location, multiple line of business division totaling $174 million in revenue and employing 504 people. ■ Achieved top-quartile Economic Value Added division in 2001.■ Consolidated three competitive businesses into one distribution system.■ Led division through a major systems conversion and associated operating platform change.■ Successfully implemented ISO 9002 quality standards.■ Began as President of North Florida Division.","duration":"Jun 1999 Mar 2002 2 years 10 months","duration_short":"2 years 10 months","end_date":"Mar 2002","start_date":"Jun 1999","subtitle":"Corporate Express","title":"President, South Texas Division"}],"url":""},{"company":"PepsiCo Food Systems, a Division of PepsiCo","company_id":null,"location":null,"positions":[{"description":"General management responsibility for multiple distribution facilities totaling $200 million in revenues and employing 173 people. ■ Improved region profitability 16% by gaining market share and aggressively managing variable operating expense.■ Achieved top division in the company in fiscal 1998 in financial performance to budget, customer satisfaction and organizational health. ■ Awarded the 1998 President’s Award for Division of the Year.","duration":"Feb 1997 May 1999 2 years 4 months","duration_short":"2 years 4 months","end_date":"May 1999","start_date":"Feb 1997","subtitle":"PepsiCo Food Systems, a Division of PepsiCo","title":"Division President"},{"description":"Responsible for strategic and operating plan development, project management, business analysis and operations support for a $3.3 billion business unit. ■ Led cross-functional team of senior executives in the development of the 1996 strategic plan.■ Key member of project team focused on product flow redesign and supply-chain management.■ Project manager for capital appropriations requests totaling more than $25 million.","duration":"Apr 1995 Feb 1997 1 year 11 months","duration_short":"1 year 11 months","end_date":"Feb 1997","start_date":"Apr 1995","subtitle":"PepsiCo Food Systems, a Division of PepsiCo","title":"Manager, Corporate Strategic Planning"},{"description":"","duration":"May 1993 Apr 1995 2 years","duration_short":"2 years","end_date":"Apr 1995","start_date":"May 1993","subtitle":"PepsiCo Food Systems, a Division of PepsiCo","title":"Operations Manager"}],"url":""},{"company":"Various","company_id":null,"location":"","positions":[{"description":"Bent Tree Group, Inc., Winston-Salem, NC: Associate Consultant Rose’s Stores, Inc., Henderson, NC: BuyerPrudential Insurance Company of America, Charlotte, NC: Agent and Sales Representative Bent Tree Group, Inc., Winston-Salem, NC: Associate Consultant Rose’s Stores, Inc., Henderson, NC: BuyerPrudential Insurance Company of America, Charlotte, NC: Agent and Sales Representative","duration":"1987 1993 6 years","duration_short":"6 years","end_date":"1993","start_date":"1987","subtitle":"Various","title":"Earlier Professional Experience"}],"url":""}]', '["Ray Hillgoth “Global perspective with local insight”","Debora McMath-Gonzales “Mike is a professional leader that inspires everyone he works with. He works diligently to achieve the companies goals and maintains enthusiasm and passion even in difficult situations. Mike is an asset to any organization and someone that I am proud to say I have worked with and for.”"]']
User: ['Kimberly Fuller, CMP', 'Creative and driven professional with 15 years experience crafting and executing impactful marketing and content strategies in the medium of events, online education, video and commercial production, B2B marketing, and more.', 'Director of Marketing Promotions & Planning', 'Simplifeye', '[{"company":"Simplifeye","company_id":"simplifeye","industry":"Internet","location":"","positions":[{"description":"","duration":"Nov 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Simplifeye","title":"Director of Marketing Promotions and Planning"}],"url":"https://www.linkedin.com/company/simplifeye"},{"company":"DSO Leadership Summit","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2014 - Present 7 years 9 months","duration_short":"7 years 9 months","end_date":"Present","start_date":"Apr 2014","subtitle":"DSO Leadership Summit","title":"Event Director"}],"url":""},{"company":"HR for Health","company_id":"hr-for-health","location":"","positions":[{"description":"","duration":"Jul 2019 Nov 2021 2 years 5 months","duration_short":"2 years 5 months","end_date":"Nov 2021","start_date":"Jul 2019","subtitle":"HR for Health","title":"Director of Business Education Resources"}],"url":"https://www.linkedin.com/company/hr-for-health"},{"company":"Futuredontics, Inc.","company_id":"futuredontics-inc-","location":"","positions":[{"description":"","duration":"Mar 2015 Jun 2019 4 years 4 months","duration_short":"4 years 4 months","end_date":"Jun 2019","start_date":"Mar 2015","subtitle":"Futuredontics, Inc.","title":"Event Management & Video Production"}],"url":"https://www.linkedin.com/company/futuredontics-inc-"},{"company":"The Buntin Group","company_id":"the-buntin-group","location":null,"positions":[{"description":"","duration":"Jan 2015 Jun 2015 6 months","duration_short":"6 months","end_date":"Jun 2015","start_date":"Jan 2015","subtitle":"The Buntin Group","title":"Community & Operations Manager"},{"description":"","duration":"Jun 2013 Jan 2015 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 2015","start_date":"Jun 2013","subtitle":"The Buntin Group","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/the-buntin-group"},{"company":"1-800-DENTIST","company_id":"1-800-dentist","location":"","positions":[{"description":"","duration":"Jan 2012 Apr 2013 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2013","start_date":"Jan 2012","subtitle":"1-800-DENTIST","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/1-800-dentist"}]', '["Jessica Eastman “Kim is incredibly skilled at all aspects of event production from ideation to marketing to logistics. Her passion, organization and drive to constantly improve and think outside the box are what make her and her events so successful. While I worked with Kim, I watched her take an idea someone threw at her and create a well-respected and attended event now in it’s 5th year – all while managing our day-to-day tradeshow presence. If you want to produce a successful event, unlike any other, I can’t recommend Kim enough!”","Dyami Gonsalves “I worked with Kim on an event she held at my hotel and I cant say enough about how professional, organized and poised she was through the entire process. She is incredibly down to earth and has such a warm personality that really makes the difference when you\'re organizing a meeting of 200+ attendees. I could not recommend her enough!”"]']### Assistant: The agent's job is to lead and transform organizations, and today the agent is reaching out to the user because they need assistance in crafting and executing impactful marketing and content strategies for an upcoming event.
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### Human: Agent: ['Karen Guffey', "Home /Auto /Watercraft /Coastal Property/Rental Homes / Classic Car Markets/ Recreational vehicles ( motorcycles-ATV's-) Licensed NC & SC Market AvailabilityLife and Health License for Group/Individual competitive marketing with various companies.Specialties: Accredited Advisor of Insurance- Key Account Specialist - Marketing with various Companies for price and coverage competition. - Account Review with recommendations - Risk Management", 'Insurance Account Advisor - Personal Insurance Division', 'Watson Insurance Agency', '[{"company":"Watson Insurance Agency","company_id":"watson-insurance-agency-inc.","industry":"Insurance","location":null,"positions":[{"description":"To provide you with ongoing professional insurance counseling through personal service and competitive pricing. I’m committed to making your protection my priority. AGENCY SERVICES AND PRODUCTS OFFERED\uf09f Representing many financially secure companies Ready to shop pricing/coverage for you!\uf09f Secured website offering on-line policy services \uf09f 24 Hour Claims Service - Insurance Counseling- Licensed NC & SC PERSONAL/BUSINESS/MEDICAL• Homeowners (Inland & Coastal) • Automobile and Antique Auto Markets• Investment Homes (Inland & Coastal) • Watercraft (Yacht & Personal Craft)• Builders Risk (New/Renovation/Const.) • Personal Umbrella/Excess Liability• Jewelry/silver, fine arts, collectibles, etc. • Recreational Vehicles/ATV’s• Motorcycle Markets (Standard/ Custom) • Motor Homes/Coaches• Flood (Standard/Excess) • Wind/Excess Wind Coastal MarketsWATSON AGENCY OFFERS BUSINESS INSURANCE - All States • Property Insurance - General Liability• Workers Compensation/Audit Analysis • Employment Practices & Professional Liability• Loss Control ServicesWATSON AGENCY OFFERS EMPLOYEE BENEFITS MEDICAL & LIFE INSURANCE• Medical Insurance - Group and Individual • Long Term Care • Life Insurance Group & Individual Disability• Group Long Term Short Term Disability• Dental – Group and Individual","duration":"1981 - Present 40 years","duration_short":"40 years","end_date":"Present","start_date":"1981","subtitle":"Watson Insurance Agency","title":"Property/Casualty & Life /Health License & Co-Owner King Sporting Goods"},{"description":"Account Executive/Manager- Personal Insurance Services for NC & SC - Multiple Markets & Account Review Opportunities - Coverage and pricing the market to find the company best suited for your needs. Affluent carriers, Chubb, Chartis and middle market companies Kemper, Central Mutual, MetLife and many others....","duration":"Aug 1981 - Present 40 years","duration_short":"40 years","end_date":"Present","start_date":"Aug 1981","subtitle":"Watson Insurance Agency Inc. & Co-Owner King Sporting Goods Gastonia NC","title":"Property/Casualty/Life Insurance Sales"}],"url":"https://www.linkedin.com/company/watson-insurance-agency-inc."}]', '["“Karen provided myself and my family with an excellent service from 2010 until we left the country in 2013. As a foreign national our auto insurance situation was very challenging, however Karen did a great job finding us an amazing deal for both our cars, our renters insurance and an umbrella policy. She has been great to work with on a personal level and was always extremely prompt and efficient. I would highly recommend Karen and Watson Insurance (just as they were recommended to us by one of my colleagues)!”","“Karen did an excellent job for me when I moved to Charlotte in handling my insurance needs, she was able to ask the proper questions and provide me with great service, a reliable go to person and the correct insurance required to meet my needs. Karen was definitively an asset to me”"]']
User: ['Debbie Aragon', 'I protect people from the risks of every day life, help them recover from the unexpected, and realize their dreams. With over 30 years in the Insurance industry and continued insurance education, I will make insurance a professional and pleasant experience for you. Specialties: Providing insurance and financial services.', 'Agent at State Farm Insurance - Debbie Aragon, Agent', 'State Farm Insurance - Debbie Aragon, Agent', '[{"company":"State Farm Insurance - Debbie Aragon, Agent","company_id":null,"location":"","positions":[{"description":"providing insurance and financial services providing insurance and financial services","duration":"Feb 1997 - Present 25 years 2 months","duration_short":"25 years 2 months","end_date":"Present","start_date":"Feb 1997","subtitle":"State Farm Insurance - Debbie Aragon, Agent","title":"Agent"}],"url":""},{"company":"Debbie Aragon - State Farm Agent","company_id":"state-farm-agent","location":"","positions":[{"description":"Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.","duration":"Feb 1997 Nov 2010 13 years 10 months","duration_short":"13 years 10 months","end_date":"Nov 2010","start_date":"Feb 1997","subtitle":"Debbie Aragon - State Farm Agent","title":"Owner"}],"url":"https://www.linkedin.com/company/state-farm-agent"},{"company":"State Farm Insurance","company_id":"state_farm","location":"","positions":[{"description":"Commercial Insurance Supervisor at the State Farm Insurance Regional Office in Greeley CO. Commercial Insurance Supervisor at the State Farm Insurance Regional Office in Greeley CO.","duration":"Jan 1995 Feb 1997 2 years 2 months","duration_short":"2 years 2 months","end_date":"Feb 1997","start_date":"Jan 1995","subtitle":"State Farm Insurance","title":"Commercial Supervisor"}],"url":"https://www.linkedin.com/company/state_farm"}]', '["Will Comerford “Debbie Aragon is a terrific representative for both State Farm and her clients in the Steamboat Springs community. She brings enthusiasm, honesty and true commitment to her profession. If I were not a State Farm agent, I would buy my personal insurance from Debbie Aragon”","Michael Roberts “Debbie has handled the semitrance needs of my entire family for many years. She knows us well, cares about us, and understands our needs. We won\'t go anywhere else.”"]']### Assistant: The agent's job is to provide insurance and financial services, and today they are reaching out to the user because they need to discuss and offer a comprehensive insurance plan tailored to the user's needs.
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### Human: Agent: ['Seth Entin', 'Seth has a passion for research and consumer insights which he has parlayed into a successful career at NBC/Universal as Senior Manager of Research- TV Distribution. Blending creativity and a strong attention to details Seth is able to find the hidden stories for any marketplace. Seth received his MBA from USC with honors. Specialties In: Syndication Research: Track and report cable shows, network shows and first run syndication Technology: Expert in Nielsen NPower / TV Toolbox, Galaxy Explorer, Wrap Overnights, Wrap Sweeps, CMR Stradegy, Microsoft Excel, Microsoft Powerpoint Qualitative Research: Creation and execution of focus groups; from concept to final report Office Lead on Intern hiring and Management Website Analytics: Google Analytics and Omniture Skills in Project Management, Marketing, Advertising, and Team building', 'Director - Research at NBCUniversal Media, LLC', 'NBCUniversal Media, LLC', '[{"company":"NBCUniversal Media, LLC","company_id":"nbcuniversal-inc-","industry":"Entertainment Providers","location":null,"positions":[{"description":"","duration":"Jan 2020 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Jan 2020","subtitle":"NBCUniversal Media, LLC","title":"Director - Research"},{"description":"","duration":"Mar 2017 Jan 2020 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jan 2020","start_date":"Mar 2017","subtitle":"NBCUniversal Media, LLC","title":"Senior Manager of Research"},{"description":"","duration":"Feb 2012 Feb 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"Feb 2017","start_date":"Feb 2012","subtitle":"NBCUniversal, Inc.","title":"Manager of Research"},{"description":"","duration":"Feb 2009 Feb 2012 3 years 1 month","duration_short":"3 years 1 month","end_date":"Feb 2012","start_date":"Feb 2009","subtitle":"NBC Universal","title":"Senior Research Analyst"},{"description":"","duration":"Oct 2007 Feb 2009 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2009","start_date":"Oct 2007","subtitle":"NBC Universal","title":"Research Analyst"},{"description":"","duration":"Jan 2007 Oct 2007 10 months","duration_short":"10 months","end_date":"Oct 2007","start_date":"Jan 2007","subtitle":"NBC Universal","title":"NBC Page"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"},{"company":"NBC Universal","company_id":"nbcuniversal-inc-","location":"","positions":[{"description":"","duration":"May 2005 Aug 2005 4 months","duration_short":"4 months","end_date":"Aug 2005","start_date":"May 2005","subtitle":"NBC Universal","title":"NBC/Publicity, Intern"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"},{"company":"City Link Magazine","company_id":null,"location":"","positions":[{"description":"","duration":"May 2004 Aug 2004 4 months","duration_short":"4 months","end_date":"Aug 2004","start_date":"May 2004","subtitle":"City Link Magazine","title":"Intern"}],"url":""}]', '["Steve Eisman “I met Seth at the USC Marshall School of Business and have had the pleasure of getting to know him over the last several years. We have studied together and worked together on a number of team projects. Seth was always very reliable, produced quality work and was always willing to put forth extra effort. Seth is a quick learner who easily sees the big picture while not missing any of the smaller details. He is an effective communicator that makes sure to align the proper constituents and stakeholders in order to enable success. I look forward to a continued professional relationship after business school”","Roy Rosario Restivo “Seth has been working for NBC Universal TV for over three years, and he continues to impress each and every day. His skills, drive, intelligence and learning abilities for research in the television industry are some of the best that I have seen. I am proud to know Seth not just as a co-worker but as a friend.”"]']
User: ['Aerien Mull', 'Specialties: Visual communication, creative concepting and brand and identity development.', 'VP Creative at Brunet-García Advertising', 'Brunet-García Advertising', '[{"company":"Brunet-García Advertising","company_id":"brunet-garcia-advertising-inc.","industry":"Advertising Services","location":null,"positions":[{"description":"","duration":"Nov 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Brunet-García Advertising","title":"VP | Creative"},{"description":"","duration":"Dec 2020 Nov 2021 1 year","duration_short":"1 year","end_date":"Nov 2021","start_date":"Dec 2020","subtitle":"Brunet-García Advertising","title":"Creative Director"},{"description":"","duration":"Jan 2017 Dec 2020 4 years","duration_short":"4 years","end_date":"Dec 2020","start_date":"Jan 2017","subtitle":"Brunet-Garcia Advertising, Inc.","title":"Associate Creative Director"},{"description":"","duration":"Mar 2012 Dec 2016 4 years 10 months","duration_short":"4 years 10 months","end_date":"Dec 2016","start_date":"Mar 2012","subtitle":"Brunet-Garcia Advertising, Inc.","title":"Sr. Art Director / Studio Manager"},{"description":"","duration":"Sep 2010 Feb 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2012","start_date":"Sep 2010","subtitle":"Brunet-Garcia Advertising, Inc.","title":"Senior Art Director"},{"description":"","duration":"Oct 2007 Oct 2010 3 years 1 month","duration_short":"3 years 1 month","end_date":"Oct 2010","start_date":"Oct 2007","subtitle":"Brunet-Garcia Advertising, Inc.","title":"Art Director"}],"url":"https://www.linkedin.com/company/brunet-garcia-advertising-inc."},{"company":"American Advertising Federation Jacksonville","company_id":"american-advertising-federation-jacksonville","location":"","positions":[{"description":"","duration":"Jun 2011 Jun 2021 10 years 1 month","duration_short":"10 years 1 month","end_date":"Jun 2021","start_date":"Jun 2011","subtitle":"American Advertising Federation Jacksonville","title":"Board Member"}],"url":"https://www.linkedin.com/company/american-advertising-federation-jacksonville"},{"company":"Xoran Technologies","company_id":"xoran-technologies","location":"","positions":[{"description":"","duration":"Jul 2006 Sep 2007 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2007","start_date":"Jul 2006","subtitle":"Xoran Technologies","title":"Marketing Associate"}],"url":"https://www.linkedin.com/company/xoran-technologies"}]', '["Lara Ortiz “I had the pleasure of working with Aerien in a managerial capacity for over two years. She is not only creative, with a sharp sense of design and a gift for pithy headlines, but as an art director, she has that most valuable of qualities: resilience. She knows how to stand her ground, but more importantly she is able to roll with the punches that naturally come with creative business, and she strives for strategic solutions to challenges posed by projects, clients or colleagues. Aerien knows what quality looks like. She values it, and she delivers every time. I would be honored to have the opportunity to work with her again sometime.”","Ronda Guimond “Aerien is an innovative and confident creative professional who is willing to take risks with her work yet incorporate necessary modifications to meet the objectives. As Aerien’s manager at Xoran Technologies, I could always rely on competent work from her to be completed by the specified deadline. She showed her flexibility and ability to learn new skills outside of her area of expertise by taking on a number of non-design projects. She evolved her role on the Marketing team by enriching her professional skills without abandoning her primary responsibilities of her position. Her efforts made her a leader of the team.”"]']### Assistant: The agent's job is to conduct market research and gather consumer insights, and today, the agent is reaching out to the user because they need to collaborate on a creative concepting project for a new advertising campaign.
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### Human: Agent: ['Barbara Bruce', '\u200b\u200bFrom Superior Court Clerk to newspaper reporter and broadcast news anchor, \u200bI have had an active career in public service. \u200bI have served on advisory boards, governing boards, directory boards and coalition boards. \u200bI have been a Chamber of Commerce Executive Director, General Manager, and Director of Community Relations. \u200bI \u200bhave \u200bhosted radio shows dealing with healing and recovery, personal growth, \u200bcommunity \u200bissues\u200b\u200b, and promo\u200bted\u200b\u200b people’s projects, businesses, and endeavors. \u200bAnother media outlet beckoned and I sharpened my pencil to work as a feature reporter for our local bi-weekly newspaper, \u200bthe White Mountain Independent\u200b. I had a feature column for over a year, but soon found myself working as an investigative reporter. In 2016 I launched the paper\'s video news as news writer and anchor while still serving as a multi-faceted reporter. \u200bIn 2017 I took my skills as a chamber director, a radio talk show host, reporter and news anchor \u200bto Navopache Electric Cooperative as their first communications specialist. Now 15 months later, I have chosen to return to my true passion - covering the news. Realizing how much I miss chasing the story and interviewing and writing about some of the most interesting people and businesses in Navajo and Apache Counties, I have made a u-turn back to journalism. In 2016 I was awarded third place as Investigator Reporter by the Arizona Newspaper Association for a story I did on a town attorney who was suspended and ultimately disbarred; in 2017 I was awarded ANA\'s Best in the State for Sustained Coverage of an Issue or Series for the 34 stories I did on the marijuana controversy in Snowflake; second place as an Investigative Reporter for my articles on the Silver Creek Irrigation District Embezzlement, and second place as Feature Writer for a story on "Made in Greer" in Pinetop. I am excited to return to reporting the news for the White Mountain community.', 'News Reporter at White Mountain Publishing', 'White Mountain Publishing', '[{"company":"White Mountain Publishing","company_id":null,"location":"Show Low, AZ","positions":[{"description":"Returned to main stream media October 15, 2018. Returned to main stream media October 15, 2018.","duration":"Oct 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Oct 2018","subtitle":"White Mountain Publishing","title":"News Reporter/Feature Writer - Arts & Entertainment & People & TV Anchor"}],"url":""},{"company":"Navopache Electric Co-op, Inc.","company_id":"navopache-electric-cooperative","location":"Lakeside, AZ","positions":[{"description":"","duration":"Jul 2017 Sep 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2018","start_date":"Jul 2017","subtitle":"Navopache Electric Co-op, Inc.","title":"Communications Specialist"}],"url":"https://www.linkedin.com/company/navopache-electric-cooperative"},{"company":"White Mountain Independent","company_id":null,"location":"Sbow Low, AZ","positions":[{"description":"When I began with WMI, I covered the news for Snowflake and Taylor, Navajo County Government, Northland Pioneer College and human interest stories in my bi-monthly feature, MOVERS & SHAPERS. In April 2016 I became the news anchor for WMITV, the video news arm of the White Mountain Independent. I wrote the news for video from our reporter\'s (and my own) articles, filmed for our website, wmicentral.com, three days a week, while continuing to serve as a multi-faceted journalist. When I began with WMI, I covered the news for Snowflake and Taylor, Navajo County Government, Northland Pioneer College and human interest stories in my bi-monthly feature, MOVERS & SHAPERS. In April 2016 I became the news anchor for WMITV, the video news arm of the White Mountain Independent. I wrote the news for video from our reporter\'s (and my own) articles, filmed for our website, wmicentral.com, three days a week, while continuing to serve as a multi-faceted journalist.","duration":"Nov 2014 Jun 2017 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jun 2017","start_date":"Nov 2014","subtitle":"White Mountain Independent","title":"News Anchor/Journalist"}],"url":""},{"company":"KVSL 1450 AM/107.9 FM","company_id":null,"location":"Lakeside, AZ","positions":[{"description":"Talk Show Host/Producer · July 2013 to present · Pinetop-Lakeside, ArizonaHost of \\"The Believe Show,\\" \\"From the Front Porch,\\" \\"We are Navajo County,\\" \\"Open for Business,\\" \\"The Summit VIP Tour,\\" Navajo County Drug Stories,\\" \\"Debunking the Myths of Medicare,\\" and \\"People You Need to Meet!\\" Talk Show Host/Producer · July 2013 to present · Pinetop-Lakeside, ArizonaHost of \\"The Believe Show,\\" \\"From the Front Porch,\\" \\"We are Navajo County,\\" \\"Open for Business,\\" \\"The Summit VIP Tour,\\" Navajo County Drug Stories,\\" \\"Debunking the Myths of Medicare,\\" and \\"People You Need to Meet!\\"","duration":"Oct 2013 Sep 2014 1 year","duration_short":"1 year","end_date":"Sep 2014","start_date":"Oct 2013","subtitle":"KVSL 1450 AM/107.9 FM","title":"Talk Show Host/Producer"}],"url":""},{"company":"New Directions Media","company_id":null,"location":"Lakeside, AZ","positions":[{"description":"GM for New Directions Media- News, Sports, Music & Talk 1450AM KVSL 107.9 FM. The Community Station for The White Mountains - REAL RADIO for REAL PEOPLE. Coordinated start-up of AM Station with FM Translator; chose programming and implemented MUSIC, NEWS, SPORTS & TALK; hosted 6 Shows of my own; hired staff and, as is necessary in small market radio, did sales and production and PR as well. GM for New Directions Media- News, Sports, Music & Talk 1450AM KVSL 107.9 FM. The Community Station for The White Mountains - REAL RADIO for REAL PEOPLE. Coordinated start-up of AM Station with FM Translator; chose programming and implemented MUSIC, NEWS, SPORTS & TALK; hosted 6 Shows of my own; hired staff and, as is necessary in small market radio, did sales and production and PR as well.","duration":"Jul 2013 Sep 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2014","start_date":"Jul 2013","subtitle":"New Directions Media","title":"General Manager"}],"url":""},{"company":"White Mountain Radio","company_id":null,"location":"Lakeside, AZ","positions":[{"description":"Liaison between our seven stations and community events; produce, direct and host 6 talk shows from empowerment to business promotion; GM of KSNX, our the newest of the 6 stations in the PETRA COM MEDIA Group; Business Development Specialist.7/1/13 became GM at New Directions Media; continued shows at WMR through 12/31/13. Liaison between our seven stations and community events; produce, direct and host 6 talk shows from empowerment to business promotion; GM of KSNX, our the newest of the 6 stations in the PETRA COM MEDIA Group; Business Development Specialist.7/1/13 became GM at New Directions Media; continued shows at WMR through 12/31/13.","duration":"Jan 1999 Dec 2013 15 years","duration_short":"15 years","end_date":"Dec 2013","start_date":"Jan 1999","subtitle":"White Mountain Radio","title":"PR/Talk Show Host/AE/ GM KSNX"}],"url":""},{"company":"Show Low Chamber of Commerce","company_id":null,"location":"","positions":[{"description":"Began position as President of The Show Low Chamber and jointly held position of Executive Director of Show Low Main Street for 7 months. During the first 18 months graduated from the 4 year U.S. Chamber of Commerce Institute. Promoted business and tourism in The White Mountains of AZ and sat 2 terms on The Governor\'s Council for Small Business as Chair of the Small Business Capital Acquitsition Committee. Began position as President of The Show Low Chamber and jointly held position of Executive Director of Show Low Main Street for 7 months. During the first 18 months graduated from the 4 year U.S. Chamber of Commerce Institute. Promoted business and tourism in The White Mountains of AZ and sat 2 terms on The Governor\'s Council for Small Business as Chair of the Small Business Capital Acquitsition Committee.","duration":"Nov 2002 Jan 2007 4 years 3 months","duration_short":"4 years 3 months","end_date":"Jan 2007","start_date":"Nov 2002","subtitle":"Show Low Chamber of Commerce","title":"President"}],"url":""}]', '["Judi Jordan “When it comes to public relations Barbara is tops. She is a truly caring person and always up-beat. She cares about our community, is a great organizer and she does believe that she and everyone else can do anything---if you truly BELIEVE!”","Tracy Robertson “LinkedIn Endorsements just popped up and asked if Barbara Bruce knows about radio.... Barbara Bruce IS radio. And an incredible person on top if that! It\'s been wonderful working with you over the years Barbara. You brought customers, opportunity and excitement to my little business and I am so grateful to know you.”"]']
User: ['Daniel Barychev', 'Software Engineer at Microsoft on the Power Automate TeamCarnegie Mellon University Class of 2020Former Intern at IBM and freelance developer from PhiladelphiaCheck out my personal website at www.danbarychev.com', 'Software Engineer at Microsoft', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Computer Software","location":"Bellevue, Washington, United States","positions":[{"description":"Power Automate Team","duration":"Aug 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Aug 2020","subtitle":"Microsoft","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/microsoft"}]', '["Laurie Heller “Daniel has been an excellent technical mentor to my son, a middle-school student. Starting in fall of 2019 he met weekly with my son. They have primarily been working with 3d modeling in Maya (for animation) but Daniel has also helped with other occasional computer programming questions. He has been highly knowledgeable, very patient, and extremely reliable. He seems to come with a flexible \'lesson plan\' in his head each time, too. Highly recommended!”","Max Reed “We were very lucky to have Daniel on board as BACelet’s Lead Software Developer this summer. Daniel created our initial iOS app that successfully connected to our hardware device via Bluetooth and was highly sufficient for user testing. In addition to bluetooth connection and beautiful UI, Daniel implemented an in-app messaging system, live friends feed, and other BACelet specific features such as a drink calculator and time-until-sober indicator. I was extremely impressed by Daniel’s work ethic, organization, communication skills, and ability to figure out any obstacle he wasn’t familiar with. Daniel was a tremendous asset not only as a strong Software Developer, but as a committed team player. I look forward to working with Daniel in the future and can’t wait to see what he does next!”"]']### Assistant: The agent's job is to cover news and report on interesting people and businesses in Navajo and Apache Counties, and today, the agent is reaching out to the user, a software engineer at Microsoft, because they need to interview them for a feature article on their work in the technology industry.
|
### Human: Agent: ['Richard Byrne', 'As a globally recognized classroom teacher and educational technology blogger, I will bring to your organization experience and ideas for improving student engagement and learning through the use of technology.Specialties: Teaching students and teachers to create content for a global audience.', 'President at Byrne Instructional Media, LLC', 'Byrne Instructional Media, LLC', '[{"company":"Byrne Instructional Media, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2015 - Present 6 years 11 months","duration_short":"6 years 11 months","end_date":"Present","start_date":"Jan 2015","subtitle":"Byrne Instructional Media, LLC","title":"President"}],"url":""},{"company":"Free Technology for Teachers","company_id":"free-technology-for-teachers","location":"","positions":[{"description":"Free Technology for Teachers provides educators with ideas and instruction for using free, web-based, resources to improve student engagement and learning. Free Technology for Teachers provides educators with ideas and instruction for using free, web-based, resources to improve student engagement and learning.","duration":"Nov 2007 - Present 14 years 1 month","duration_short":"14 years 1 month","end_date":"Present","start_date":"Nov 2007","subtitle":"Free Technology for Teachers","title":"Editor / Owner"}],"url":"https://www.linkedin.com/company/free-technology-for-teachers"},{"company":"Oxford Hills Technical School","company_id":null,"location":"South Paris, ME","positions":[{"description":"","duration":"Sep 2019 Jun 2021 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2021","start_date":"Sep 2019","subtitle":"Oxford Hills Technical School","title":"Computer Science Teacher"}],"url":""},{"company":"MindRocket Media Group","company_id":"mind-rocket-media-group","location":"","positions":[{"description":"","duration":"Jul 2015 Jun 2016 1 year","duration_short":"1 year","end_date":"Jun 2016","start_date":"Jul 2015","subtitle":"MindRocket Media Group","title":"Head of Product Review"}],"url":"https://www.linkedin.com/company/mind-rocket-media-group"},{"company":"MSAD 17 - Oxford Hills Comprehensive High School","company_id":"msad","location":"South Paris, ME","positions":[{"description":"· Teacher of US History, Economics, Civics, and Global Studies. · Conducted technology integration workshops for staff. · Coordinated \\"Laptop Squad\\" 2007-2008 · Served on subject area curriculum development committee 2006-2008 · Teacher of US History, Economics, Civics, and Global Studies. · Conducted technology integration workshops for staff. · Coordinated \\"Laptop Squad\\" 2007-2008 · Served on subject area curriculum development committee 2006-2008","duration":"Jan 2004 Jan 2012 8 years 1 month","duration_short":"8 years 1 month","end_date":"Jan 2012","start_date":"Jan 2004","subtitle":"MSAD 17 - Oxford Hills Comprehensive High School","title":"Classroom Teacher"}],"url":"https://www.linkedin.com/company/msad"},{"company":"EDCamp Boston","company_id":null,"location":"","positions":[{"description":"","duration":"2011 2011 less than a year","duration_short":"less than a year","end_date":"2011","start_date":"2011","subtitle":"EDCamp Boston","title":"Sponsor"}],"url":""},{"company":"NECC/ ISTE Newbie Project","company_id":null,"location":"","positions":[{"description":"","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"NECC/ ISTE Newbie Project","title":"Blogger"}],"url":""},{"company":"Google Teacher Academy","company_id":null,"location":"","positions":[{"description":"","duration":"2009 2009 less than a year","duration_short":"less than a year","end_date":"2009","start_date":"2009","subtitle":"Google Teacher Academy","title":"Teacher"}],"url":""},{"company":"FedEx Ground","company_id":"fedex-ground","location":"","positions":[{"description":"Managed teams of package handlers. Managed teams of local delivery contractors. Managed teams of package handlers. Managed teams of local delivery contractors.","duration":"Jan 1999 May 2005 6 years 5 months","duration_short":"6 years 5 months","end_date":"May 2005","start_date":"Jan 1999","subtitle":"FedEx Ground","title":"Service Manager - Operations"}],"url":"https://www.linkedin.com/company/fedex-ground"}]', '["Rod Berger PsyD “I have known Richard for over a decade and I cannot think of another professional in education that has dedicated more time and energy to the practice of knowledge sharing. Richard is so much more than a byline or set of webinars - he is a staunch advocate for the industry going above and beyond to connect innovators with practitioners. His voice is incredibly valuable to both sides of the proverbial table providing keen insights for EdTech businesses and best practices for schools and districts. I recommend Richard without reservation and quite enthusiastically! - Rod Berger, PsyD | Partner - Strategos Group | Forbes Contributor ”","Alicia Roberts MA Ed “Richard really moved mountains in the 3 hour teacher in-service focused on the use of Google Drive, Evernote, QR Codes and Scorative. Having Richard work with our students over the course of 2 days was beyond compare! Here is a clever video that sums up what an amazing and talented speaker/consultant you get when you hire him: http://web.photodex.com/view/29d6b28”"]']
User: ['Nancy Stillwell', 'An educator and trainer with dynamic classroom management skills. Experienced in research including data collection, qualitative analysis and reporting. Specialties: peer coaching and observation, experiential learning, online teaching, curriculum development, communication theory, Red Lion, FCC, Fairness Doctrine, youth-based writing, Adobe Premiere, Final Cut Pro, SPSS, TV production, digital media, owner of independent contract production company, "Video Sherpa."', 'Instructor at Madison Area Technical College', 'Madison Area Technical College', '[{"company":"Madison Area Technical College","company_id":"madison-area-technical-college","industry":"Higher Education","location":"Madison, Wisconsin Area","positions":[{"description":"","duration":"Sep 2016 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Sep 2016","subtitle":"Madison Area Technical College","title":"Instructor"}],"url":"https://www.linkedin.com/company/madison-area-technical-college"},{"company":"Video Sherpa","company_id":null,"location":"Madison, Wisconsin Area","positions":[{"description":"Independent contract video producer, writer and editor.","duration":"Jul 2003 - Present 18 years 1 month","duration_short":"18 years 1 month","end_date":"Present","start_date":"Jul 2003","subtitle":"Video Sherpa","title":"Owner"}],"url":""},{"company":"Madison Media Institute","company_id":"madison-media-institute","location":"Madison, Wisconsin Area","positions":[{"description":"Instruct students in video editing and TV production as well as in general studies.","duration":"Oct 2002 Jul 2017 14 years 10 months","duration_short":"14 years 10 months","end_date":"Jul 2017","start_date":"Oct 2002","subtitle":"Madison Media Institute","title":"Instructor"}],"url":"https://www.linkedin.com/company/madison-media-institute"},{"company":"University of Wisconsin - Whitewater","company_id":"university-of-wisconsin-whitewater","location":"","positions":[{"description":"Adjunct Instructor called on as needed to fill in. Most recently taught course called Electronic Media Writing in the Journalism/Communication Department. Helped students learn to be good storytellers for TV and radio. Also helped them develop a portfolio and introduced them to working with outside clients.","duration":"Jan 2016 Dec 2016 1 year","duration_short":"1 year","end_date":"Dec 2016","start_date":"Jan 2016","subtitle":"University of Wisconsin - Whitewater","title":"Adjunct Instructor"}],"url":"https://www.linkedin.com/company/university-of-wisconsin-whitewater"},{"company":"University of Wisconsin-Madison","company_id":"uwmadison","location":"","positions":[{"description":"Created media to be used to enhance distance learning.","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"University of Wisconsin-Madison","title":"Distance Education Digital Media Unit"}],"url":"https://www.linkedin.com/company/uwmadison"},{"company":"Wisconsin Public Television","company_id":"wisconsin-public-television","location":"","positions":[{"description":"Won two Midwest Emmy Awards for work on kid\'s program, \\"Get Real!\\"","duration":"1995 1998 3 years","duration_short":"3 years","end_date":"1998","start_date":"1995","subtitle":"Wisconsin Public Television","title":"Producer"}],"url":"https://www.linkedin.com/company/wisconsin-public-television"},{"company":"WLUK TV","company_id":null,"location":"Green Bay, Wisconsin Area","positions":[{"description":"Produced newscasts at Green Bay affiliate.","duration":"1990 1995 5 years","duration_short":"5 years","end_date":"1995","start_date":"1990","subtitle":"WLUK TV","title":"Producer"}],"url":""},{"company":"WQOW TV","company_id":null,"location":"Eau Claire, Wisconsin Area","positions":[{"description":"On-camera work and news producing for affiliate in Eau Claire, WI","duration":"1984 1990 6 years","duration_short":"6 years","end_date":"1990","start_date":"1984","subtitle":"WQOW TV","title":"Producer/Reporter"}],"url":""}]', '["“Nancy is an engaging, enthusiastic instructor. Her excellence in instruction is exceeded only by her vast knowledge base in video production and programing. Thank you for your contributions to our college and the industry as a whole.”","“Nancy has a great method of connecting with her students, and helping them to understand the material being taught. She is highly experienced with the subject she teaches, with several years of experience working in a television news setting. Her knowledge of editing and production shines through in her teaching.”"]']### Assistant: The agent's job is to provide professional development and training in educational technology, and today the user is reaching out to the agent because they need assistance in incorporating digital media and video production into their curriculum.
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### Human: Agent: ['Elena S.', 'Hands-on engineering leader and software architect specializing in SaaS applications. Experienced in designing and building large scale distributed software', 'Engineering leader and software architect', 'Carta', '[{"company":"Carta","company_id":"carta--","industry":"Internet Publishing","location":"","positions":[{"description":"Leading architecture and development of Carta\'s microfrontends and microservices. Building Carta\'s application platform to enable fast and scalable products development. Tech stack includes by not limited to React, NodeJS, Python and KubernetesCarta is a provider of equity management solutions for private and public companies. Leading architecture and development of Carta\'s microfrontends and microservices. Building Carta\'s application platform to enable fast and scalable products development. Tech stack includes by not limited to React, NodeJS, Python and KubernetesCarta is a provider of equity management solutions for private and public companies.","duration":"Oct 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Carta","title":"Engineering leader"}],"url":"https://www.linkedin.com/company/carta--"},{"company":"Year abroad","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2018 Aug 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Aug 2019","start_date":"Jul 2018","subtitle":"Year abroad","title":"Family Gap Year"}],"url":""},{"company":"InsightRX","company_id":"insightrx","location":"","positions":[{"description":"Worked on product features and hospital integrations Worked on product features and hospital integrations","duration":"Sep 2018 Apr 2019 8 months","duration_short":"8 months","end_date":"Apr 2019","start_date":"Sep 2018","subtitle":"InsightRX","title":"Engineering Consultant and Technical Advisor"}],"url":"https://www.linkedin.com/company/insightrx"},{"company":"InsightRX","company_id":"insightrx","location":"San Francisco Bay Area","positions":[{"description":"I wear many hats, I architect, code (Angular, React, NodeJS and Java), work with customers and mentor. As engineering lead, I take the team from idea inception to final product delivery. Together we design, develop, test, automate, and scale the platform to many institutions across the country and internationally. Ensure it is end user intuitive, performant, secure and integrated with hospital EMR (electronic medical records) systems. I closely collaborate with customers, both IT teams and end users such as physicians and pharmacists , to develop solutions that are addressing customers\' pain points as well as introducing innovative new ideas to their work flows. *** InsightRX is a platform for precision medicine and clinical analytics. We apply the principles of quantitative pharmacology and machine learning to provide an individualized view and analysis into patient’s response to a treatment. ***","duration":"Jul 2016 Jun 2018 2 years","duration_short":"2 years","end_date":"Jun 2018","start_date":"Jul 2016","subtitle":"InsightRX","title":"Chief Technology Officer (CTO)"}],"url":"https://www.linkedin.com/company/insightrx"},{"company":"Salesforce","company_id":"salesforce","location":null,"positions":[{"description":"Infused machine learning into CRM. Worked on early version ETL systems and the machine learning platform which is now known as Salesforce Einstein. Worked closely with data scientists to fuse together CRM metadata and machine learning algorithms.","duration":"Dec 2015 Jul 2016 8 months","duration_short":"8 months","end_date":"Jul 2016","start_date":"Dec 2015","subtitle":"Salesforce","title":"Software Architect"},{"description":"- Making Salesforce CRM intelligent - Surfacing industry and business news relevant to user\'s pipeline and relevant to their work day. - Architecting the new generation UI for salesforce. - Driving teams to develop highly performant , usable and platform backed UI- Mentoring developers","duration":"Dec 2014 Nov 2015 1 year","duration_short":"1 year","end_date":"Nov 2015","start_date":"Dec 2014","subtitle":"Salesforce","title":"Principal Member of Technical Staff"},{"description":"Working on next generation Salesforce UI and Salesforce1 mobile platform.Prior to that, led Data.com integration in Salesforce.com as a native product. Involved in all aspects of development ranging from architecture to feature development to automation frameworks development to UI development.","duration":"Mar 2013 Dec 2014 1 year 10 months","duration_short":"1 year 10 months","end_date":"Dec 2014","start_date":"Mar 2013","subtitle":"salesforce.com","title":"Lead Member of Technical Staff"},{"description":"Front end engineer. I\'ve been involved in a variety of different projects across Salesforce CRM product. Worked on UI components development, client performance improvements, and feature development. I\'ve integrated acquired products into Salesforce native application. I\'ve worked with a variety of different technologies and frameworks to implement best in class UI. Including HTML, CSS, JS, ExtJS, GWT, Java and more.","duration":"Nov 2011 Feb 2013 1 year 4 months","duration_short":"1 year 4 months","end_date":"Feb 2013","start_date":"Nov 2011","subtitle":"salesforce.com","title":"Senior Member of Technical Staff"},{"description":"Front end engineer. I\'ve been involved in a variety of different projects across Salesforce CRM product. Worked on UI components development, client performance improvements, and feature development. I\'ve integrated acquired products into Salesforce native application. I\'ve worked with a variety of different technologies and frameworks to implement best in class UI. Including HTML, CSS, JS, ExtJS, GWT, Java and more.","duration":"Nov 2008 Nov 2011 3 years 1 month","duration_short":"3 years 1 month","end_date":"Nov 2011","start_date":"Nov 2008","subtitle":"Salesforce.com","title":"Member of Technical Staff"}],"url":"https://www.linkedin.com/company/salesforce"},{"company":"IBM","company_id":"ibm","location":null,"positions":[{"description":"UI team lead for Storage Configuration Manager supporting BladeCenters.Designing and developing supporting management applications for a variety of stoarge devices . In the past, have been working on other system management tools provided by to manage enterprise IT environments. Current job role includes requirement gathering and implementation. Cross functional teams coordination and planning, and driving a UI team to a successful product release . Extensive experience in web technologies such as AJAX, JSF/JWL , J2EE and other.","duration":"Sep 2003 Oct 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Oct 2008","start_date":"Sep 2003","subtitle":"IBM","title":"Senior Software Engineer"},{"description":"Supported a team for professional certifications development, created monthly statistical reports for certification data. Updated certification web site. Developed web based tools for sample certification tests. http://certify.torolab.ibm.com","duration":"May 2002 Sep 2003 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2003","start_date":"May 2002","subtitle":"IBM","title":"Technical Coordinator / Software Developer"},{"description":"Worked on BladeCenter Configuration Wizard (A component for IBM Director). Designed and implemented Graphic User Interface for the wizard, using JFC/Swing, J2EE, IBM Director SDK.","duration":"Jun 2002 Aug 2002 3 months","duration_short":"3 months","end_date":"Aug 2002","start_date":"Jun 2002","subtitle":"IBM","title":"Software Engineer (ExtremeBlue Internship)"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"York University","company_id":"york-university","location":"","positions":[{"description":"Worked as part of a team in web site development, using HTML, CSS, ASP, VBScript, SQL. Updated and maintained the web site. Image editing and optimizing, using Adobe PhotoShop, ImageReady, Corel Photo Paint9. http://www.sport.yorku.ca Worked as part of a team in web site development, using HTML, CSS, ASP, VBScript, SQL. Updated and maintained the web site. Image editing and optimizing, using Adobe PhotoShop, ImageReady, Corel Photo Paint9. http://www.sport.yorku.ca","duration":"Sep 2001 May 2002 9 months","duration_short":"9 months","end_date":"May 2002","start_date":"Sep 2001","subtitle":"York University","title":"Web Developer"}],"url":"https://www.linkedin.com/company/york-university"}]', '["Matt Mayo “During my time at Carta, both Lena and I worked on the Internal Tools team. I managed and she was the domain lead for the San Francisco based team. During the year we worked together she was an absolute powerhouse in terms of cross-functional collaboration, helping define, scope, and prioritize projects, driving the one of the most impactful multi-quarter projects for the company, dividing work and mentoring other engineers, and the list goes on. She was also able to tie her experience with ways that we could be doing things better across the entire engineering org, such as how we could leverage AWS lambdas to save time and money. In addition to her technical prowess she an amazing and inspirational person. She sets the example of how to be super productive, but not working all hours. Finding that balance in family and life and work. Ask her about mid-career year off! I’d be very fortunate to have another chance to work with Lena.”","Neeraj Jain “Elena is a very talented and sharp full stack engineer, one of the best engineers I have ever worked with. I have had pleasure to manage her directly at Carta. Elena is very detailed in her thought process and covers all the bases. She\'s equally strong in both backend and frontend technologies. I have seen her define and develop the frontend platform from scratch and she did a phenomenal job from technical and communication standpoints. Elena an asset to any company that she works for. I highly recommend Elena and would love to work with her again.”"]']
User: ['Scott LaChance', "Experienced Email Marketing Manager. With 14+ years working exclusively in the email marketing world, I'm a professional that's skilled in Database Marketing, A/B Testing, Reporting, and all things related to email.", 'Email Development Manager at NBCUniversal', 'NBCUniversal', '[{"company":"NBCUniversal","company_id":"nbcuniversal-inc-","industry":"Entertainment","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Sep 2021","subtitle":"NBCUniversal","title":"Product Marketing Manager - Email Development"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"},{"company":"The Control Group Media Company, Inc.","company_id":"the-control-group-media-company-inc-","location":"Greater San Diego Area","positions":[{"description":"- Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends - Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends","duration":"Feb 2019 Aug 2021 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2021","start_date":"Feb 2019","subtitle":"The Control Group Media Company, Inc.","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/the-control-group-media-company-inc-"},{"company":"AbacusNext","company_id":"abacus-next","location":"La Jolla, CA","positions":[{"description":"• Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy • Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy","duration":"Oct 2017 Dec 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2018","start_date":"Oct 2017","subtitle":"AbacusNext","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/abacus-next"},{"company":"PETCO Animal Supplies, Inc.","company_id":"petco-animal-supplies-inc-","location":null,"positions":[{"description":"• Manage the team of Email & Site Content Producers• Set up distribution lists and deploy all emails• Ensure every deliverable asked of the team is met as expected and on time• Remain flexible and adaptable in order to adjust quickly to what is needed by the business• Work closely with Social, eCommerce, CRM, Local Store Marketing, Foundation and Creative teams on content, placement and timing of all campaigns• Provide leadership with weekly top-level reporting on email performance • Send deep-dive email numbers to the analytics team weekly","duration":"Mar 2015 Oct 2017 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2017","start_date":"Mar 2015","subtitle":"PETCO Animal Supplies, Inc.","title":"Email Marketing Operations Manager"},{"description":"• Work with the team on the monthly strategy of all email campaigns• Coordinate with designers to finalize creative and link direction• Design the HTML document to bring email to life• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent to customers","duration":"Sep 2012 Mar 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2015","start_date":"Sep 2012","subtitle":"PETCO Animal Supplies, Inc.","title":"Email & Site Content Producer"}],"url":"https://www.linkedin.com/company/petco-animal-supplies-inc-"},{"company":"Road Runner Sports","company_id":"road-runner-sports","location":"","positions":[{"description":"• Manage the monthly strategy of all email campaigns• Design the creative brief – write copy, provide links and ensure delivery to creative designer• Optimize the web site landing page experience for all email campaigns• Coordinate with designers to finalize creative and link direction• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent• Manage and create target audiences for varying types of email campaigns","duration":"Oct 2006 Oct 2012 6 years 1 month","duration_short":"6 years 1 month","end_date":"Oct 2012","start_date":"Oct 2006","subtitle":"Road Runner Sports","title":"Email Marketing Specialist"}],"url":"https://www.linkedin.com/company/road-runner-sports"}]', '["Taylor Lee “Scott is a thoughtful, well-rounded email marketing manager who was able to achieve impressive gains in the browser push notification space as well as within our email program. Scott managed 4 large brands, working closely with IT and BI to segment users and measure success, while personally drafting and designing emails, developing unique offers to support our Brand Managers\' sales goals. He also seamless managed all of the transactional emails inherent to a subscription based business. In addition to all that, Scott is an amazing human being and one of the nicest guys I have ever met, he\'s an absolute gem!”","Kristle Khoury “I had the pleasure of working directly with Scott for almost 3 years. Scott was responsible for our email and push channels, handling high-volume engagement activities for several brands. Scott consistently hits his goals due to his relentless attention to customer data and testing efforts. He especially excelled at turning leads into high-value sales by structuring attractive offers. Scott is a joy to work with, bringing a positive attitude that permeates throughout the organization. I would highly recommend Scott for a role in any company that may be a fit for his skill set. ”"]']### Assistant: The agent's job is to manage email marketing campaigns and develop email templates for a media company, and today the user is reaching out to the agent because they need assistance in optimizing their email performance and implementing A/B testing strategies.
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### Human: Agent: ['Fady Attia, MBA', 'Financial analyst and business professional with 14+ years of experience in a variety of roles, including account management, business analysis, financial reporting and forecasting. Well qualified and results-orientated financial services professional with experience across diverse industries. Skilled analyst with strong organizational and communication abilities and proven leadership qualities. Broad-based understanding of financial needs at all levels of business including evaluating, analyzing, and communicating financial data.', 'Senior Financial Analyst at Ecolab', 'Ecolab', '[{"company":"Ecolab","company_id":"ecolab","industry":"Chemical Manufacturing","location":"Greensboro/Winston-Salem, North Carolina Area","positions":[{"description":"","duration":"Jan 2020 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Ecolab","title":"Senior Financial Analyst I"}],"url":"https://www.linkedin.com/company/ecolab"},{"company":"Wieland Group","company_id":"wielandgroup","location":"Greensboro/Winston-Salem, North Carolina Area","positions":[{"description":"","duration":"Aug 2018 Jan 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2020","start_date":"Aug 2018","subtitle":"Wieland Group","title":"Senior Financial Analyst"}],"url":"https://www.linkedin.com/company/wielandgroup"},{"company":"HAVI","company_id":"havigroup","location":null,"positions":[{"description":"","duration":"Sep 2015 Aug 2018 3 years","duration_short":"3 years","end_date":"Aug 2018","start_date":"Sep 2015","subtitle":"HAVI","title":"Financial Analyst"},{"description":"","duration":"Mar 2015 Aug 2015 6 months","duration_short":"6 months","end_date":"Aug 2015","start_date":"Mar 2015","subtitle":"HAVI","title":"Logistics Analyst"}],"url":"https://www.linkedin.com/company/havigroup"},{"company":"Fertility and Cryogenics Medical Center","company_id":null,"location":"Downers Grove, Illinois Area","positions":[{"description":"","duration":"May 2012 May 2015 3 years 1 month","duration_short":"3 years 1 month","end_date":"May 2015","start_date":"May 2012","subtitle":"Fertility and Cryogenics Medical Center","title":"Senior Staff Accountant"}],"url":""},{"company":"Commercial International Bank","company_id":"cibegypt","location":null,"positions":[{"description":"","duration":"Jul 2010 Apr 2012 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 2012","start_date":"Jul 2010","subtitle":"Commercial International Bank","title":"Senior Financial Analyst"},{"description":"","duration":"Dec 2007 Jul 2010 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jul 2010","start_date":"Dec 2007","subtitle":"Commercial International Bank","title":"Financial Analyst"},{"description":"","duration":"Oct 2006 Dec 2007 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2007","start_date":"Oct 2006","subtitle":"Commercial International Bank","title":"Accounting specialist"}],"url":"https://www.linkedin.com/company/cibegypt"}]', '["Ana I. Madrigal, MBA “During the time that I have worked with Fady, he has demonstrated to be a very knowledge individual with a strong Financial Analytics background. Fady is also a team player and pleasant individual to work with and has proven to have the abilities deal with people with from all over the company and globally. I enjoyed working with Fady as he has demonstrated a professional attitude. ”","Siva Kumar “Recommendation Letter I have had the pleasure of working with Fady for two years at Fertility and Cryogenics Lab, where he was entrusted with a great deal of responsibility. During this period, I have observed and admired Fady\'s professional skills as well as interpersonal style. He was consistently pleasant, and had always taken on all assignments with enthusiasm and dedication. Regardless of deadlines or other pressure, Fady always delivers. His superior organizational skills make him the consummate multi-tasker. He will be an asset to any employer and strongly recommend him for any position he seeks. I miss seeing Fady around the office and wish him good luck in all his endeavors. ”"]']
User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to manage and analyze financial data, and today the agent is reaching out to the user because they need assistance in planning and organizing a high-profile client event at the user's organization.
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### Human: Agent: ['Bronia Hill (she/her)', "I'm fiercely committed to helping clients become better advocates for themselves. That’s why I founded Promote Yourself in 2009 to help professionals across private, public, philanthropic and nonprofit sectors navigate career transitions with purpose and confidence. I recognize that access to career opportunities isn’t equitable and so I approach my practice, work and client relationships with this in mind. In a space that's flooded with coaches, bloggers, speakers, consultants and resources, I help my clients cut through the noise and tailor an approach that best supports them. I apply 20 years of professional experience with a global multicultural client base to help folks achieve their objectives. Connect with me to learn more about my work across the following areas:-Leadership development coaching-Career advice and transition for individuals-Career progression and transition services for businesses-Best-in-class professional resumes -LinkedIn profiles & biographies-Personal branding-Job search strategy-Interview preparation-30/60/90 day strategy & coaching", 'Founder at Promote Yourself & Leadership Development Coach Advancing Clients in their Careers & Lives', 'Promote Yourself', '[{"company":"Promote Yourself","company_id":"promoteyourself","industry":"Human Resources Services","location":"London, England, United Kingdom & San Francisco","positions":[{"description":"Conceptualized and created this resume consultancy in London, England for a client base comprised predominantly of management (10+ years of experience) through executive level professionals. Originally focused on resumes and career consulting then expanded the offering with Linkedin summaries, professional branding services, interview preparation, career advancement workshops, executive transition solutions, individual coaching and group video coaching. Verticals represented include technology, telecommunications, financial services, professional services, healthcare/ biotechnology, commercial real estate, manufacturing and Non-profit/NGO/Foundations/Advocacy Organizations.","duration":"Jan 2010 - Present 11 years 11 months","duration_short":"11 years 11 months","end_date":"Present","start_date":"Jan 2010","subtitle":"Promote Yourself","title":"Founder & Leadership Coach"}],"url":"https://www.linkedin.com/company/promoteyourself"},{"company":"Next Step Partners","company_id":"next-step-partners","location":"San Francisco Bay Area","positions":[{"description":"Leadership coachingCareer transition coachingWorkshop and training facilitation Leadership coachingCareer transition coachingWorkshop and training facilitation","duration":"Oct 2018 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Next Step Partners","title":"Principal"}],"url":"https://www.linkedin.com/company/next-step-partners"},{"company":"First Republic Bank","company_id":"first-republic-bank","location":"San Francisco","positions":[{"description":"As contributor to one of the Bank’s top-producing sales teams, established and nurtured private banking relationships with high net worth individuals, businesses and non-profit organizations. Specialized in residential real estate loan origination with additional expertise in commercial lending. Identifed and realized cross-sell opportunities for deposit growth, cash management, trust, foreign exchange, wealth management and business banking. As contributor to one of the Bank’s top-producing sales teams, established and nurtured private banking relationships with high net worth individuals, businesses and non-profit organizations. Specialized in residential real estate loan origination with additional expertise in commercial lending. Identifed and realized cross-sell opportunities for deposit growth, cash management, trust, foreign exchange, wealth management and business banking.","duration":"Sep 2012 Dec 2013 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2013","start_date":"Sep 2012","subtitle":"First Republic Bank","title":"Relationship Manager"}],"url":"https://www.linkedin.com/company/first-republic-bank"},{"company":"First Republic Bank","company_id":"first-republic-bank","location":null,"positions":[{"description":"As a key member of the Bank\'s top producing sales team, delivered residential & commercial lending, individual & business deposits and wealth management services to establish a respectable book of business while maintaining an impeccable record of zero loan losses. Developed an effective referral network comprised of realtors, financial advisers, financial planners, CPAs, and influential clients.","duration":"Sep 2004 Apr 2009 4 years 8 months","duration_short":"4 years 8 months","end_date":"Apr 2009","start_date":"Sep 2004","subtitle":"First Republic Bank","title":"Relationship Manager"},{"description":"Recruited to manage the five-year business plan including scenario planning, cash flow projection and management of the Bank’s balance sheet and income statement. This role required significant collaboration with all business units and quarterly reporting for the Board of Directors.","duration":"Jan 2004 Sep 2004 9 months","duration_short":"9 months","end_date":"Sep 2004","start_date":"Jan 2004","subtitle":"First Republic Bank","title":"Manager, Strategic Planning and Analysis"},{"description":"Managed the online brokerage and developed/launched the Bank’s innovative online wealth management platform. Supervised multiple vendors and collaborated with all business units to ensure on-time project delivery and regulatory compliance.","duration":"Mar 2001 Jan 2004 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jan 2004","start_date":"Mar 2001","subtitle":"First Republic Bank","title":"Web Product Manager"}],"url":"https://www.linkedin.com/company/first-republic-bank"},{"company":"Temple Bar International","company_id":null,"location":"London and Singapore","positions":[{"description":"Developed a Singapore-based practice for this independent brokerage firm through effective networking and business development efforts. Expanded the client base significantly and effecitvely transitioned relationships prior to relocating to San Francisco. Developed a Singapore-based practice for this independent brokerage firm through effective networking and business development efforts. Expanded the client base significantly and effecitvely transitioned relationships prior to relocating to San Francisco.","duration":"Oct 1998 Jun 2000 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jun 2000","start_date":"Oct 1998","subtitle":"Temple Bar International","title":"Consultant"}],"url":""}]', '["Aben (Abe) Ngwa, PMP “Before meeting Bronia I hired a terrible professional resume/cover-letter writing service that resulted in a tragic resume re-write. Thankfully, a trusted friend of mine suggested that I reach out to Bronia for assistance with translating my career to paper. I was nervous about handing over the reigns especially after dealing with the trauma of my recent resume re-write horror. From my first interaction with Bronia, I knew she was the right career coach for me. She is a #gameChanger! Bronia is the truth!! I often describe my work experience as colorful and varied but the things that always stay consistent are passion, results and laughter...elements that Bronia eloquently captured in my story. Through thoughtful creative exercises and heart-filled conversations, Bronia was able to capture and tell the journey of who I have been, who I am, and where I want to go! Bronia is PURE GENIUS...but not they type of genius you can read about then attempt to copy. Her gift to listen beyond words, see you and then present that information to a broad audience is truly magical. If you\'re in need of a transformative experience, Bronia is the one :)”","Emily Webb Doskow “I got more out of a free, hour-long, group session with Bronia than I did from a costly private service I purchased from another provider. I often find myself looking back on the notes I took that day, coupled with the presentation she shared, as an ongoing source of insight and inspiration. I cannot recommend her more highly.”"]']
User: ['Jean Bezek', "I'm an accomplished Sales Executive with more than 19 years of experience providing territory sales management and business development in technology and healthcare. I have extensive experience in all aspects of executive business development including negotiations and proposals, technical sales, presentation delivery, coordinating multiple remote teams, and account management. I enjoy creating valuable partnerships and work well with people at all levels of an organization including stakeholders, senior management, sales team members, and customers. ✉ JeanMBezek@gmail.com", 'Senior Solutions Engineer at Leadspace', 'Leadspace', '[{"company":"Leadspace","company_id":"leadspacecdp","industry":"Software Development","location":"","positions":[{"description":"","duration":"Jun 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Leadspace","title":"Senior Solutions Engineer"}],"url":"https://www.linkedin.com/company/leadspacecdp"},{"company":"MediSked, LLC","company_id":"medisked-llc","location":"","positions":[{"description":"➤ Initially came onboard as a Senior Solutions Specialist in 2015, strategically handling all aspects of sales related activities, to then being promoted to Sales Supervisor for Strategic Growth in 2019.➤ Leading 100% of MediSked\'s new business revenue/sales quota since 2018 and achieving 2020 goal of $1.5M in accrued revenue and $3.5M total contract value, growing the organization\'s revenue by over 434% in 3 years.➤ Building, maintaining, and expanding relationships with clients and prospects needing cloud-based software platforms for human service providers, care coordination entities or payers, and government entities.➤ Developing a strong pipeline of potential new business by selling additional services to named clients and prospects while collaborating with Product Development and Marketing teams to accurately position all products and new services.➤ Participating in ongoing sales, business, and technical training courses to drive awareness around solutions and go-to-market strategies while staying informed of industry changes to educate partners on hot topics or product releases.➤ Using SalesForce CRM to maintain documentation and track opportunities and activities while achieving revenue targets for each Line of Business regardless of contract type, size, or location of the opportunity.➤ Driving sales as an individual contributor responsible for all new business sales tasks, initial discovery, qualification, demo prep and execution, SOW review, pricing negotiations, and contract development/approval.➤ Working in conjunction with internal RFP resource to provide all necessary content for RFP responses, averaging 15 responses per year, while leading associated demo and contract negotiation efforts.","duration":"Jan 2015 Jun 2021 6 years 6 months","duration_short":"6 years 6 months","end_date":"Jun 2021","start_date":"Jan 2015","subtitle":"MediSked, LLC","title":"Sales Supervisor, Strategic Growth/Senior Solution Specialist"}],"url":"https://www.linkedin.com/company/medisked-llc"},{"company":"Second Avenue Learning","company_id":"second-avenue-learning","location":"Rochester, New York Area","positions":[{"description":"➤ Worked with national companies and educational institutions to develop opportunities for collaboration or content licensing for educational video games and supported content marketing and social media efforts.➤ Acted as a key client advocate and liaison while coordinating response efforts to RFPs in relation to eLearning, LMS implementation/configuration, and online curriculum and content development.➤ Led the solution engineering process and oversaw implementation and project management of approved projects.➤ Worked with internal teams to meet or exceed client performance expectations and identify additional revenue opportunities, targeting and building strong relationships with agencies and advertisers to ensure long-term success.➤ Applied a digital mindset with a strong understanding of the digital marketing ecosystems while using strong communication skills with the ability to understand each client and their unique business needs.➤ Interpreted client needs and communicated recommended strategies to help business achieve objectives and worked independently while contributing to the goals of the team applying a strong sales mentality.","duration":"Jun 2014 Dec 2014 7 months","duration_short":"7 months","end_date":"Dec 2014","start_date":"Jun 2014","subtitle":"Second Avenue Learning","title":"Key Account Manager"}],"url":"https://www.linkedin.com/company/second-avenue-learning"},{"company":"Innovative Solutions","company_id":"innovative-solutions","location":"","positions":[{"description":"➤ Worked with over 40 clients on application development/technology projects by collecting requirements, architecting a solution, developing project scope documents and test plans, and managing the implementation of the solution.➤ Served as a technology advisor/consultant for select clients and built relationships based on more than just project work by serving as a connector between business development and the application development and infrastructure teams.➤ Contributed as Sales Executive/Account Manager for 3 of the company\'s top 10 accounts including 2 large non-profit agencies and managed over 10 concurrent social media and online marketing campaigns.➤ Presented quarterly reports and secured renewals as well as additional contracts, independently developed and delivered multiple presentations, proposals, and reports each month to clients or prospects to close deals.➤ Provided hourly consulting services on a variety of accounts from nonprofit to healthcare and manufacturing.➤ Entered into a new territory with limited resources and closed 92% to goal by aggressively cold calling targets, building relationships with prior lost clients, and developing a prospecting and tracking system to uncover new business.➤ Cemented relationships with new clients and optimized the servicing of existing customer accounts including increasing the revenue average of a lost client\'s portfolio from $15K to $31K by introducing new applications to serve their needs.➤ Built and maintained senior management/C-level relationships with key enterprise accounts to gain an understanding of their businesses and key priorities to identify joint regional sales strategies and tactics for achievement of sales targets.","duration":"Jan 2007 Jun 2014 7 years 6 months","duration_short":"7 years 6 months","end_date":"Jun 2014","start_date":"Jan 2007","subtitle":"Innovative Solutions","title":"Director of Internet Services"}],"url":"https://www.linkedin.com/company/innovative-solutions"},{"company":"Various Companies","company_id":"various-boards","location":"","positions":[{"description":"Marketing Director – Woods Oviatt Gilman LLP – 2006 to 2007Account Manager/Sales Executive – Logicalsolutions.net –2001 to 2006Internet Strategist – NETSETGO – 2001Publicity Assistant – Book Group for Scholastic Books – 2000Media Team Assistant – Saatchi and Saatchi Rowland – 2001 Marketing Director – Woods Oviatt Gilman LLP – 2006 to 2007Account Manager/Sales Executive – Logicalsolutions.net –2001 to 2006Internet Strategist – NETSETGO – 2001Publicity Assistant – Book Group for Scholastic Books – 2000Media Team Assistant – Saatchi and Saatchi Rowland – 2001","duration":"2001 2007 6 years","duration_short":"6 years","end_date":"2007","start_date":"2001","subtitle":"Various Companies","title":"Previous Work History"}],"url":"https://www.linkedin.com/company/various-boards"}]', '["Anne Snyder, Ph.D. “Put your computer down and go talk to Jean. You won\'t regret it. Within my first few minutes of working with Jean, I realized that she was one of the most intelligent people I had ever met. Within the first week, I soon came to understand that she was also one of the most hard-working, logical, kind, dedicated, and efficient people I had ever met. My time working with Jean was far, far too short, but I can tell you that in that time I learned more from Jean about business, sales, client relationships, and account management than I could have possibly learned from years of graduate school. Jean knows how to get things done quickly and perfectly in nearly every domain, ranging from formatting in Word to managing highly complex processes with multiple stakeholders. Please feel free to message me if you\'d like to hear more (I could write pages!) but I suggest you see for yourself. Jean is truly the best of the best.”","Greg Finn “Jean is a keen internet marketer and relationship/project manager that is always up to date on industry trends and really knows the clients that she works with. She has a unique talent for diagnosing problems that a client has and providing legitimate solutions to those specific problems. Unlike so many people who work hard jamming square pegs into round holes, Jean really understands her clients and creates custom strategies tailored to their needs. Jean really understands the web and how it works and is a terrific teacher as well. Not only does she dish out strategy and ideas, but she can explain them and break them down into easy to consume pieces to help a team understand \\"why\\". Working under her at the beginning of my career truly helped me get to where I am today and I am thankful for that. I would recommend Jean to anyone, anytime - without a doubt.”"]']### Assistant: The agent's job is to provide career coaching and guidance, and today, the user is reaching out to the agent because they need assistance in developing effective territory sales strategies and improving their business development skills in the technology and healthcare sectors.
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### Human: Agent: ['Jill Fecher', 'I am a marketing professional focused on agency growth. I am a proactive, big picture thinker that can also take care of the details. My goal is to learn something every day that I can use to better myself and the company I work for.', 'Chief Growth Officer at Cypress North ~ Podcast Host of The Agency Scoop ~ Volunteer Leader at the American Cancer Society ~ School Board Member', 'Cypress North', '[{"company":"Cypress North","company_id":"cypress-north","industry":"Marketing Services","location":"Buffalo, NY","positions":[{"description":"My focus is on agency growth by working across all functions to make an impact on new business, current accounts, project management, operations, hiring and pricing. My focus is on agency growth by working across all functions to make an impact on new business, current accounts, project management, operations, hiring and pricing.","duration":"Feb 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Cypress North","title":"Chief Growth Officer"}],"url":"https://www.linkedin.com/company/cypress-north"},{"company":"American Cancer Society","company_id":"american-cancer-society","location":"Buffalo/Niagara, New York Area","positions":[{"description":"","duration":"May 2016 - Present 5 years 8 months","duration_short":"5 years 8 months","end_date":"Present","start_date":"May 2016","subtitle":"American Cancer Society","title":"Chair, Board of Advisors"}],"url":"https://www.linkedin.com/company/american-cancer-society"},{"company":"John Maxwell Team","company_id":"lobella","location":"","positions":[{"description":"I joined the John Maxwell Team to enhance my leadership, coaching and public speaking skills. My certification will be complete in March 2020. I joined the John Maxwell Team to enhance my leadership, coaching and public speaking skills. My certification will be complete in March 2020.","duration":"Oct 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Oct 2019","subtitle":"John Maxwell Team","title":"Member"}],"url":"https://www.linkedin.com/company/lobella"},{"company":"Lancaster Central School District","company_id":null,"location":"Lancaster, NY","positions":[{"description":"I am proud to serve my hometown and my children\'s school district as a member of the school board. I am proud to serve my hometown and my children\'s school district as a member of the school board.","duration":"Jul 2018 - Present 3 years 6 months","duration_short":"3 years 6 months","end_date":"Present","start_date":"Jul 2018","subtitle":"Lancaster Central School District","title":"Board of Education Member"}],"url":""},{"company":"FARM Buffalo","company_id":"farm-buffalo","location":"Lancaster, NY","positions":[{"description":"As Vice President of Client Services, my focus was on agency growth through current client relationships and new business development. I also managed agency profitability and revenue forecasting, among other duties. As Vice President of Client Services, my focus was on agency growth through current client relationships and new business development. I also managed agency profitability and revenue forecasting, among other duties.","duration":"Oct 2015 Jan 2020 4 years 4 months","duration_short":"4 years 4 months","end_date":"Jan 2020","start_date":"Oct 2015","subtitle":"FARM Buffalo","title":"Vice President, Client Services"}],"url":"https://www.linkedin.com/company/farm-buffalo"},{"company":"Professional Insurance Marketing Association (PIMA)","company_id":null,"location":"Chicago, IL","positions":[{"description":"","duration":"Jan 2016 Jan 2019 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2019","start_date":"Jan 2016","subtitle":"Professional Insurance Marketing Association (PIMA)","title":"Board of Directors Member"}],"url":""},{"company":"SKM Group","company_id":"skm-group","location":null,"positions":[{"description":"SKM Group is a full-service integrated marketing communications agency that excels in building brands and boosting bottom lines. To that end, we utilize the most effective combination of tactics and tools to generate the best possible results for clients.","duration":"Jul 2014 Oct 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2015","start_date":"Jul 2014","subtitle":"SKM Group","title":"Vice President, Account Services"},{"description":"","duration":"May 2012 Jun 2014 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jun 2014","start_date":"May 2012","subtitle":"SKM Group","title":"Account Director, New Business Development"},{"description":"","duration":"May 2010 May 2012 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2012","start_date":"May 2010","subtitle":"SKM Group","title":"Account Supervisor"},{"description":"","duration":"Sep 2007 May 2010 2 years 9 months","duration_short":"2 years 9 months","end_date":"May 2010","start_date":"Sep 2007","subtitle":"SKM Group","title":"Senior Account Executive"},{"description":"","duration":"May 2006 Sep 2007 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2007","start_date":"May 2006","subtitle":"SKM Group","title":"Account Executive"},{"description":"","duration":"May 2005 May 2006 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2006","start_date":"May 2005","subtitle":"SKM Group","title":"Jr. Account Manager"},{"description":"","duration":"May 2004 May 2005 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2005","start_date":"May 2004","subtitle":"SKM Group","title":"Account Coordinator"}],"url":"https://www.linkedin.com/company/skm-group"}]', '["Kaitlyn Kulesza “During my time reporting to Jill at FARM, I learned so much from her. She was an incredible boss who always took the time to get to know everyone and create a collaborative and positive work environment. Her ability to build and maintain relationships with clients and support their growth with a deep understanding of their business goals is part of what made her excellent at her job and would prove her to be an asset to any company she may work for or with. ”","Charlie Riley “Jill does a tremendous job basically juggling two positions: managing current clients while bringing in new business, and she excels at both. Working with current clients, Jill is always looking for new opportunities to boost their business. As a key stakeholder in acquiring new business for SKM Group, Jill exhibits an understanding personality and genuine knowledge in new opportunities to help identify potential new partnerships and execute the process of vetting our agency culture with their needs. She knows how to find the right opportunities but also be honest when it is not a good fit, a rare characteristic in today\'s world. Having been identifies as a rising star a few years ago by the Advertising Club of Buffalo, Jill obviously is a great example for junior marketing and advertising professionals about how to be diverse in your field but also treat people with respect along the way.”"]']
User: ['Peyton Sorrels', 'Dynamic, self starting, leader and recent La Salle University graduate. I am beginning a career in sales with a growing company to utilize my successful selling experience in a competitive high cost environment. Possess strong communication, organization and decision making skills that can adapt to today’s fast paced environment.', 'Territory Manager at Cynosure LLC', 'Cynosure, LLC.', '[{"company":"Cynosure, LLC.","company_id":"cynosure-inc-","industry":"Medical Devices","location":"","positions":[{"description":"","duration":"Oct 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Cynosure, LLC.","title":"Territory Manager"}],"url":"https://www.linkedin.com/company/cynosure-inc-"},{"company":"Hilyard\'s Business Solutions","company_id":"hilyard%27s-business-solutions","location":"Wilmington, Delaware","positions":[{"description":"","duration":"Dec 2019 Oct 2021 1 year 11 months","duration_short":"1 year 11 months","end_date":"Oct 2021","start_date":"Dec 2019","subtitle":"Hilyard\'s Business Solutions","title":"Account Manager"}],"url":"https://www.linkedin.com/company/hilyard%27s-business-solutions"},{"company":"Laymac Asphalt Maintenance","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2015 Jul 2021 6 years","duration_short":"6 years","end_date":"Jul 2021","start_date":"Aug 2015","subtitle":"Laymac Asphalt Maintenance","title":"Asphalt Technician"}],"url":""},{"company":"Rexair LLC","company_id":"rexair-llc","location":"Pennsville, New Jersey","positions":[{"description":"","duration":"Jan 2017 Jan 2021 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2021","start_date":"Jan 2017","subtitle":"Rexair LLC","title":"Product Specialist"}],"url":"https://www.linkedin.com/company/rexair-llc"}]', '["Luke McCarty “I had the pleasure working with Peyton at Xerox training 2020. Not only was he an incredibly hard worker, but his knowledge of both the products and services put him a head above the rest. Coupled with his competitive spirit, Peyton will make sure that all of your business needs are taken care of. ”","Greg Paprocki “I had the opportunity to play along side Peyton for 2 years. Peyton was a great teammate and a leader on and off the field. Peyton’s success on the field and the classroom comes from his work ethic and his dedication to his craft. The great work habits that Peyton developed in his days as a student athlete will translate to immediate success in the work world and I would suggest working with Peyton any day. ”"]']### Assistant: The agent's job is to drive agency growth and enhance client relationships, and today, the agent is reaching out to the user because they believe the user's successful selling experience and communication skills would make them a valuable asset to their company.
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### Human: Agent: ['Pat Moran', 'Payments industry executive with expertise in business strategy, product management, pricing, payment economics, and deal structuring. Currently advising private equity firms and technology companies in the area of payment processing. Expert Witness for the Payments Industry with track record on multiple payments related litigations (Delaware Chancery Court, UK High Court, State Courts, Commercial/Criminal Cases). Specific areas of expertise: - Card Network pricing and negotiation strategies - Merchant pricing and analytics - Third party Software solutions and integration technologies - Establishment and operation of PSP and Payment Facilitation Models - Authorization and settlement processing and strategies', 'VP Payments at DRB Systems, LLC', 'DRB Systems, LLC', '[{"company":"DRB Systems, LLC","company_id":"tunneldrb","industry":"Software Development","location":"","positions":[{"description":"","duration":"Sep 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Sep 2019","subtitle":"DRB Systems, LLC","title":"VP Payments"}],"url":"https://www.linkedin.com/company/tunneldrb"},{"company":"G2Lytics","company_id":null,"location":"Greater Nashville Area, TN","positions":[{"description":"Comprehensive sales tax fraud detection and collections. Currently focused on helping State Governments use data and advance analytics to improve tax compliance Comprehensive sales tax fraud detection and collections. Currently focused on helping State Governments use data and advance analytics to improve tax compliance","duration":"Jan 2017 - Present 5 years 5 months","duration_short":"5 years 5 months","end_date":"Present","start_date":"Jan 2017","subtitle":"G2Lytics","title":"Co-Founder"}],"url":""},{"company":"BlackLine Advisory Group","company_id":"blacklineadvisorygroup","location":"","positions":[{"description":"Founder and former CEO of Advisory firm to the Payments industry. Focused on supporting multiple constituencies interested in payments including Acquirers, ISOs, Merchants, technology companies, and Payments Investors. Experienced expert witness supporting payments related litigation. Founder and former CEO of Advisory firm to the Payments industry. Focused on supporting multiple constituencies interested in payments including Acquirers, ISOs, Merchants, technology companies, and Payments Investors. Experienced expert witness supporting payments related litigation.","duration":"Jul 2014 - Present 7 years 11 months","duration_short":"7 years 11 months","end_date":"Present","start_date":"Jul 2014","subtitle":"BlackLine Advisory Group","title":"Advisor"}],"url":"https://www.linkedin.com/company/blacklineadvisorygroup"},{"company":"Solutran","company_id":"solutran","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Jan 2019 Sep 2019 9 months","duration_short":"9 months","end_date":"Sep 2019","start_date":"Jan 2019","subtitle":"Solutran","title":"VP Network Strategy and Business Development"}],"url":"https://www.linkedin.com/company/solutran"},{"company":"Moran Consulting","company_id":null,"location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Payments advisor to Private Equity and payments technology companies. Payments advisor to Private Equity and payments technology companies.","duration":"Aug 2012 Sep 2019 7 years 2 months","duration_short":"7 years 2 months","end_date":"Sep 2019","start_date":"Aug 2012","subtitle":"Moran Consulting","title":"Payments Advisor"}],"url":""},{"company":"St. Catherine University","company_id":"st--catherine-university","location":"","positions":[{"description":"Adjunct Professor in the MBA program at St. Catherine University Adjunct Professor in the MBA program at St. Catherine University","duration":"Sep 2015 Dec 2018 3 years 4 months","duration_short":"3 years 4 months","end_date":"Dec 2018","start_date":"Sep 2015","subtitle":"St. Catherine University","title":"Adjunct Professor MBA Program"}],"url":"https://www.linkedin.com/company/st--catherine-university"},{"company":"Vantiv","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2009 Jul 2012 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jul 2012","start_date":"Mar 2009","subtitle":"Vantiv","title":"Senior VP, Product Management"}],"url":""},{"company":"Fifth Third Bank","company_id":"fifth-third-bank","location":"","positions":[{"description":"","duration":"Jan 2005 Mar 2009 4 years 3 months","duration_short":"4 years 3 months","end_date":"Mar 2009","start_date":"Jan 2005","subtitle":"Fifth Third Bank","title":"VP, Product and Portfolio Management"}],"url":"https://www.linkedin.com/company/fifth-third-bank"},{"company":"Visa","company_id":"visa","location":"","positions":[{"description":"","duration":"Apr 2000 Dec 2004 4 years 9 months","duration_short":"4 years 9 months","end_date":"Dec 2004","start_date":"Apr 2000","subtitle":"Visa","title":"VP, Interchange Strategy"}],"url":"https://www.linkedin.com/company/visa"},{"company":"Galileo International","company_id":null,"location":"","positions":[{"description":"","duration":"1995 2000 5 years","duration_short":"5 years","end_date":"2000","start_date":"1995","subtitle":"Galileo International","title":"Director of Finance"}],"url":""}]', '["Keith Olson “Pat is a competitive individual and a passionate teammate. He is very strong with analytics and brings a unique combination of innovation and creativity coupled with dynamic financial modeling skills. His background has prepared him to be very disciplined and focused on defined goal achievement. Working with Pat will no doubt produce value for all associated organizations and stakeholders.”","Michael Chall “I\'ve worked with Pat for the last 5 years and quickly learned that he is one of the most knowledgeable people in the Electronic Payments Industry. He is one of the people that truly \\"gets it!\\" His delivery on strategic initiatives have helped drive Fifth Third Bank to be a leader in the industry.”"]']
User: ['Jon Elder', 'I help companies make payment processing decisions, working with leadership teams to develop and execute strategies that best support their people and business.', 'Co-Founder at Aspen Processing LLC', 'Aspen Processing LLC', '[{"company":"Aspen Processing LLC","company_id":null,"location":"Walnut Creek, California, United States","positions":[{"description":"Payment Processing","duration":"May 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"May 2020","subtitle":"Aspen Processing LLC","title":"Co-Founder"}],"url":""},{"company":"JLL","company_id":"jll","location":"San Francisco Bay Area","positions":[{"description":"Integral member of our JLL Oakland team.","duration":"Apr 2006 Mar 2021 15 years","duration_short":"15 years","end_date":"Mar 2021","start_date":"Apr 2006","subtitle":"JLL","title":"Senior Vice President"}],"url":"https://www.linkedin.com/company/jll"},{"company":"AT&T","company_id":"att","location":"Oakland, CA","positions":[{"description":"Managed the Oakland, Alameda, Berkeley, and Emeryville territory for teleco and data revenue, responsible for $6,000,000 in annual revenue.","duration":"Feb 2003 Mar 2006 3 years 2 months","duration_short":"3 years 2 months","end_date":"Mar 2006","start_date":"Feb 2003","subtitle":"AT&T","title":"Account Manager"}],"url":"https://www.linkedin.com/company/att"}]', '["“Jon did a fantastic job helping us secure a new building in San Francisco for Tissue Banks International. He was diligent during the search process, instrumental during the decision making process, and invaluable during the negotiation and closing process. I have worked with a lot of real estate professionals in my career and Jon is one of the very best.”","“Of the many commercial real estate brokers I have worked with, Jon Elder stands out. He is professional, thorough, personable, creative and very good at finding solutions that work. As my tenant rep, he helped me understand new markets and untangle complicated negotiations. When I was looking to invest, Jon laid out my options clearly with a keen view of long term trends. I highly recommend Jon to anyone seeking advice in commercial real estate.”"]']### Assistant: The agent's job is to advise private equity firms and technology companies in the area of payment processing, and today the user is reaching out to the agent because they need assistance in developing and executing payment processing strategies for their company.
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### Human: Agent: ['Audrey Blumeneau', 'Specialties: HTML, CSS, Dreamweaver, Animate, Photoshop, Illustrator, Distance Education, Canvas LMS, Web content Accessibility', 'Distance Education Coordinator, CVC-OEI Reviewer and Adjunct Instructor', 'California Community Colleges Online Education Initiative', '[{"company":"California Community Colleges Online Education Initiative","company_id":null,"location":"","positions":[{"description":"Review online courses to ensure they meet the criteria of the CVC-OEI Course Design Rubric. Look for ways that instructors provide for regular effective contact between instructor and students and between students themselves. Suggest ways to improve course content delivery to help the student be successful be it through cultural responsiveness, equity, accessibility, or simply being able to easily navigate the course among other items. Collaborate together with Peer, Accessibility reviewers and instructional designer.","duration":"Apr 2017 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Apr 2017","subtitle":"California Community Colleges Online Education Initiative","title":"CVC-OEI Lead Reviewer"}],"url":""},{"company":"San José City College","company_id":null,"location":"San José","positions":[{"description":"Provides coordination in developing a campus based strategic plan for developing and offering online courses and degrees and collaborates to provide training for faculty. Chair the Distance Education Committee; provide Canvas LMS workshop training for faculty.","duration":"Aug 2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Aug 2016","subtitle":"San José City College","title":"Distance Education Coordinator"}],"url":""},{"company":"San Jose City College","company_id":"sjcitycollege","location":"San Jose, CA.","positions":[{"description":"Teach Web Design 1 and 2 and Web Animation 1 and 2.","duration":"Aug 2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"Aug 2015","subtitle":"San Jose City College","title":"Adjunct Instructor"}],"url":"https://www.linkedin.com/company/sjcitycollege"},{"company":"Cabrillo College","company_id":"cabrillo-college","location":"Aptos, California","positions":[{"description":"Teach in the Digital Media (DM) Program: Photoshop, Illustrator, Dreamweaver and Flash (DM 4, DM12, DM70 and DM 72) and courses in the Computer Applications and Business Technology (CABT) department, teaching CABT 106 (Intro to Computers at Cabrillo), CABT 118 (Using MS Windows), CABT 160 (Intro to the Internet and WWW) and 161 (Creating a Simple Website). Have also taught CABT 190SP (Computers - part of the Academy for College Excellence program).","duration":"Feb 2008 - Present 13 years 6 months","duration_short":"13 years 6 months","end_date":"Present","start_date":"Feb 2008","subtitle":"Cabrillo College","title":"Instructor"}],"url":"https://www.linkedin.com/company/cabrillo-college"},{"company":"UCSC Extension in Silicon Valley","company_id":"ucsc-silicon-valley-extension","location":null,"positions":[{"description":"Teach HTML, CSS, Adobe Dreamweaver and HTML5 classes; includes both in-class and online courses.","duration":"1999 - Present 22 years","duration_short":"22 years","end_date":"Present","start_date":"1999","subtitle":"UCSC Extension in Silicon Valley","title":"Instructor"},{"description":"Coordinated with instructors to develop course content, improve course delivery and improve the structure and professional applicability of courses within the program. Review and provide consultation on program focus, direction and meeting students\' needs. Recruit, screen and make recommendations for new instructors to teach existing courses and develop new courses. Consult on existing course descriptions prerequisites, approved course materials and outlines. Advise students on technical questions.","duration":"Oct 2012 Dec 2017 5 years 3 months","duration_short":"5 years 3 months","end_date":"Dec 2017","start_date":"Oct 2012","subtitle":"UCSC Extension in Silicon Valley","title":"User Experience and Web Design Program Coordinator"}],"url":"https://www.linkedin.com/company/ucsc-silicon-valley-extension"},{"company":"Cabrillo Community College","company_id":"cabrillo-community-college","location":"Aptos, CA.","positions":[{"description":"Oversaw the Teaching & Learning Center in providing technology training and support for faculty and staff. Includes Distance Education coordination in developing a campus based strategic plan for developing and offering online courses and degrees and collaborates to provide training for faculty. Provide Canvas LMS workshop training and support for faculty. Trainings includes course design, culturally responsive design, equity and making course content meet WCAG 2.0 accessibility guidelines. Review and assist faculty with their online courses to ensure that they meet the criteria set forth by the college and the State.","duration":"Jan 2016 Sep 2020 4 years 9 months","duration_short":"4 years 9 months","end_date":"Sep 2020","start_date":"Jan 2016","subtitle":"Cabrillo Community College","title":"Teaching & Learning Center & Distance Education co-Coordinator"}],"url":"https://www.linkedin.com/company/cabrillo-community-college"},{"company":"Monterey Peninsula College","company_id":"monterey-peninsula-college","location":"Monterey, California","positions":[{"description":"Taught Art 40: Graphic Design for the Web (includes hand-coding HTML/CSS using TextWrangler, Photoshop and Dreamweaver) and Art 44: Introduction to Web Animation (using Flash)","duration":"Jan 2005 Sep 2016 11 years 9 months","duration_short":"11 years 9 months","end_date":"Sep 2016","start_date":"Jan 2005","subtitle":"Monterey Peninsula College","title":"Instructor"}],"url":"https://www.linkedin.com/company/monterey-peninsula-college"},{"company":"Cogswell Polytechnical College","company_id":"universityofsiliconvalley","location":"","positions":[{"description":"Taught Web Design, HTML, CSS and Animation courses","duration":"Sep 2000 Aug 2016 16 years","duration_short":"16 years","end_date":"Aug 2016","start_date":"Sep 2000","subtitle":"Cogswell Polytechnical College","title":"Instructor"}],"url":"https://www.linkedin.com/company/universityofsiliconvalley"},{"company":"San Jose State University","company_id":"san-jose-state-university","location":"","positions":[{"description":"Taught classes through the Professional Development Program; Web Design, Photoshop, Dreamweaver and Flash","duration":"Mar 2001 Dec 2002 1 year 10 months","duration_short":"1 year 10 months","end_date":"Dec 2002","start_date":"Mar 2001","subtitle":"San Jose State University","title":"Instructor"}],"url":"https://www.linkedin.com/company/san-jose-state-university"},{"company":"California Coastal Commission","company_id":null,"location":"","positions":[{"description":"","duration":"1988 1998 10 years","duration_short":"10 years","end_date":"1998","start_date":"1988","subtitle":"California Coastal Commission","title":"Coastal Program Analyst I"}],"url":""}]', '["“I have taken a number of courses that Audrey has taught at the UCSC Extension. She is easily one of my favorite instructors. She not only has a thorough understanding of the technology she teaches but also shows a great appreciation for it. She takes a very methodical approach to teaching, with lessons that are carefully planned and to the point. To top it off, Audrey shows great patience with her students and roots for their success, both inside and outside the classroom. I wholeheartedly recommend her as instructor to people who are considering entering the web design profession.”","“Simply put, Audrey Blumeneau is a wonderful online instructor. I have completed two of Audrey\'s online web design courses through UCSC Extension, where her responsiveness, warmth and expertise really wowed me. She responded immediately to any questions or needs, always with such friendliness that I felt highly supported and engaged throughout the course. I believe she also created and delivered each course from start to finish. I have now taken more than a dozen online courses through four different institutions, and consider Audrey one of the best online instructors I have worked with.”"]']
User: ['Valentina Gori Franco', 'Experienced Instructional Designer with a demonstrated history of working in the financial services industry. Skilled in Business Relationship Management, Banking, Sales, Cold Calling, Credit Cards, Curriculum Building and Design. Since I have a strong educational background with a focus in marketing and graphic design I excel in layout design, logo design, printed material and collateral. I also have experience designing layout, educational videos, and content for educational web portals.', 'Learning experience enhancer | Learning Designer | eLearning Developer at Cloudera', 'Cloudera', '[{"company":"Cloudera","company_id":"cloudera","industry":"Computer Software","location":"Miami, Florida, United States","positions":[{"description":"","duration":"Aug 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Cloudera","title":"Curriculum Developer & Instructional Designer"}],"url":"https://www.linkedin.com/company/cloudera"},{"company":"Worldpay","company_id":"worldpay","location":null,"positions":[{"description":"- Utilize proven instructional design methodologies to create learning solutions that meetaudience learning styles and audience location.- Apply adult learning theory and industry-recognized instructional design models to design,develop and maintain training content.- Design and develop instructional material for sales training courses that support companymerchant services knowledge, sales skills, and technical solutions.- Manage and support LMS functions and Data Integrity for the site having full administrative rights and access.- Built and manage training programs from inception and created a training library for continuingeducation and development portal for independent sales organizations.- Excel at crafting and delivering training presentations which include playbooks, internal facingsupport documentation, external-facing sales guide, and job-aides.- Collaborate regularly with cross-functional teams which includes compliance, product andproject managers, marketing, and commercialization to create and maintain a learning anddevelopment content library partner portal.","duration":"Jan 2020 Jul 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2021","start_date":"Jan 2020","subtitle":"Worldpay","title":"Sr. Sales Trainer & Instructional Designer: Learning + Development"},{"description":"- Received Best Collaboration Award for the design and delivery of training solutions for newproduct implementation improving learner retention and understanding.- Develop and deliver presentations for company ISO and bank partners.- Provide needs-analysis, project management, and ongoing evaluation of needed curriculum forcompany products and processes.- Utilize animated video creation technology and authoring tools to develop entry and advancedlevel course content and presentation formatting for both internal and external audiences.- Create sales kickoff presentation for leadership team.","duration":"Jul 2012 Dec 2019 7 years 6 months","duration_short":"7 years 6 months","end_date":"Dec 2019","start_date":"Jul 2012","subtitle":"Worldpay","title":"Instructional Designer: Learning + Development"},{"description":"- Facilitated classroom training for all new employees and developed and implemented traininginitiatives used companywide.- Conducted one on one field training with sales executives, including one on one coaching sessions.- Trained bank partners\' staff on merchant services and strategies on how to refer clients.","duration":"Jan 2011 Jul 2012 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2012","start_date":"Jan 2011","subtitle":"Worldpay","title":"Field Sales Trainer: Learning + Development"}],"url":"https://www.linkedin.com/company/worldpay"},{"company":"TransFirst","company_id":"transfirst","location":"Miami/Fort Lauderdale Area","positions":[{"description":"- Built and maintained a portfolio of loyal clientele.- Sold products and services to all mid-market bank clients in Miami-Dade, Broward and Palm Beachcounties.- Recognized as top sales executive on a monthly basis.- Trained, mentored and built business plan with all new account representatives in the field,including branch introductions and continuous coaching during the first quarter. - Built and maintained a portfolio of loyal clientele.- Sold products and services to all mid-market bank clients in Miami-Dade, Broward and Palm Beachcounties.- Recognized as top sales executive on a monthly basis.- Trained, mentored and built business plan with all new account representatives in the field,including branch introductions and continuous coaching during the first quarter.","duration":"Jun 2006 Dec 2010 4 years 7 months","duration_short":"4 years 7 months","end_date":"Dec 2010","start_date":"Jun 2006","subtitle":"TransFirst","title":"Regional Account Executive"}],"url":"https://www.linkedin.com/company/transfirst"},{"company":"VG group Inc.","company_id":null,"location":"Miami/Fort Lauderdale Area","positions":[{"description":"- Built and maintained a portfolio of loyal clientele. - Managed negotiations on personal and group health policies, life insurance contracts and annuities. - Met, advised and closed deals with clients on a daily basis regarding their needs and policies. - Administered company and supervised all contracts with clients and companies. - Presidential Sales Circle 2003, 2004, and 2005. - Built and maintained a portfolio of loyal clientele. - Managed negotiations on personal and group health policies, life insurance contracts and annuities. - Met, advised and closed deals with clients on a daily basis regarding their needs and policies. - Administered company and supervised all contracts with clients and companies. - Presidential Sales Circle 2003, 2004, and 2005.","duration":"Mar 2003 Sep 2006 3 years 7 months","duration_short":"3 years 7 months","end_date":"Sep 2006","start_date":"Mar 2003","subtitle":"VG group Inc.","title":"Sales Representative/President"}],"url":""},{"company":"The Marketing Link an ISO of Innovative Merchant Solutions, an Intuit Co.","company_id":null,"location":"Miami/Fort Lauderdale Area","positions":[{"description":"- Developed a productive sales team by creating creative material and sales strategies in the merchant industry. - Directed, managed, and supervised a successful sales team of over 30 individuals. - Functioned as the direct liaison between our client and their target market, while developing new strategies to provide efficient and effective sales training. - Averaged five to six merchant accounts per week on a door to door/cold calling source. - Developed a productive sales team by creating creative material and sales strategies in the merchant industry. - Directed, managed, and supervised a successful sales team of over 30 individuals. - Functioned as the direct liaison between our client and their target market, while developing new strategies to provide efficient and effective sales training. - Averaged five to six merchant accounts per week on a door to door/cold calling source.","duration":"Sep 2004 Jun 2006 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2006","start_date":"Sep 2004","subtitle":"The Marketing Link an ISO of Innovative Merchant Solutions, an Intuit Co.","title":"Regional Sales Executive"}],"url":""}]', '["Tanjanai Swan “Valentina and I have worked collaboratively at WorldPay from FIS (FIS) for several years and I find her to be a conscientious and very hardworking professional. One of the main reasons that Valentina and I have been successful co-workers on learning and development projects is her ability to delve into details. In her role as Sr. Sales Trainer at FIS, she has come across many challenges; her reason for success in meeting all these challenges head-on is her ability to chart out her limitations. She is never shy of asking for help and takes constructive criticism quite well. During the years that I have worked with Valentina, I have had the opportunity to observe her interpersonal style – she is a pleasant individual who believes in positive motivation and her audience is never dissatisfied by her presentation and training. I would describe her as a dedicated and enthusiastic individual who has a great penchant for meeting deadlines. Valentina is an accomplished multi-tasker who has ensured the efficacy of many projects. I fully recommend Valentina for a position within any company as I am positive of her ability to undertake even the most complex of work. ”","Lori Smith “Valentina is one of the hardest working women I know! I have worked with Val for about 3-4 years at Vantiv, Worldpay, and FIS. During this time Val has balanced many product trainings, operational changes, and go to market efforts and delivered them successfully to internal and external customers. Though her exceptional instructional design skills, she has delivered infinite training courses and webinars to our business partners. She is able to convey the value of a product while at the same time preparing an audience to go sell that product themselves. She is organized and beyond, always ensuring every little loose end is tied up before considering something complete. She has a deep knowledge of what sales teams and our partners need to know, in order to be successful. Val is a joy to work with on a daily basis and keeps us moving in the right direction! ”"]']### Assistant: The agent's job is to provide Canvas LMS workshop training and support for faculty, and today the user is reaching out to the agent because they need assistance in designing and developing instructional material for sales training courses.
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### Human: Agent: ['Christine Traficant', 'Experienced Territory Manager with a demonstrated history of working in the pharmaceuticals industry. Skilled in Pharmaceutics, Customer Relationship Management (CRM), Biotechnology, Pharmaceutical Sales, and Sales Effectiveness. Strong sales professional with a Bachelor of Science - BS focused in Clinical Laboratory Science/Medical Technology/Technologist from Purdue University.', 'Accomplished Sales Specialist', 'Bayer Pharmaceuticals', '[{"company":"Bayer Pharmaceuticals","company_id":"bayer","industry":"Chemical Manufacturing","location":"United States","positions":[{"description":"","duration":"May 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"May 2021","subtitle":"Bayer Pharmaceuticals","title":"Cardiorenal Sales Specialist"}],"url":"https://www.linkedin.com/company/bayer"},{"company":"Neurelis, Inc.","company_id":"neurelis-inc.","location":"New Jersey, United States","positions":[{"description":"Promoted Valtoco, nasal diazepam for seizure\'s to Epileptologists, Adult and Pediatric Neurologists. Promoted Valtoco, nasal diazepam for seizure\'s to Epileptologists, Adult and Pediatric Neurologists.","duration":"Mar 2020 Sep 2020 7 months","duration_short":"7 months","end_date":"Sep 2020","start_date":"Mar 2020","subtitle":"Neurelis, Inc.","title":"Territory Manager"}],"url":"https://www.linkedin.com/company/neurelis-inc."},{"company":"Mallinckrodt Pharmaceuticals","company_id":"mallinckrodt","location":"NJ/NY","positions":[{"description":"Autoimmune and rare disease sales specialist Autoimmune and rare disease sales specialist","duration":"May 2004 Mar 2020 15 years 11 months","duration_short":"15 years 11 months","end_date":"Mar 2020","start_date":"May 2004","subtitle":"Mallinckrodt Pharmaceuticals","title":"Senior Acthar Specialist"}],"url":"https://www.linkedin.com/company/mallinckrodt"},{"company":"Questcor Pharmaceuticals","company_id":null,"location":"","positions":[{"description":"","duration":"2004 2011 7 years","duration_short":"7 years","end_date":"2011","start_date":"2004","subtitle":"Questcor Pharmaceuticals","title":"Senior Acthar Specialist"}],"url":""},{"company":"Wyeth Whitehall Pharmaceuticals LLC","company_id":"wyeth-whitehall-pharmaceuticals-llc","location":"Collegeville, Pennsylvania, United States","positions":[{"description":"","duration":"1999 2004 5 years","duration_short":"5 years","end_date":"2004","start_date":"1999","subtitle":"Wyeth Whitehall Pharmaceuticals LLC","title":"Territory Specialist"}],"url":"https://www.linkedin.com/company/wyeth-whitehall-pharmaceuticals-llc"}]', '["Chris Salvo “I know Christine from Questcor and Mallinckrodt. Christine is a hard worker who always has performed well. She is passionate about helping patients, builds strong relationships and remains a colleague and friend as we both have explored different opportunities in the biotech/pharmaceutical industry. I would recommend Christine for a sales position within the industry.”","Kelly S. Bolton “I worked with Christine as her reimbursement support at Mallinckrodt. Christine and I worked closely together in hospitals and specialist doctors offices. Not only was Christine’s product knowledge exemplary but she had a true knack for engaging customer in dialog and having very hi fun level conversations with an extremely complex product. The qualities I’m most admire however about working with Christine are her very positive attitude and her “can do” optimism. She is extremely conscientious and hard working. Christine gives 100% every day and I would highly recommend her. ”"]']
User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to engage potential clients and build relationships, and today the agent is reaching out to the user because they need assistance with event planning for an upcoming pharmaceutical conference.
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