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### Human: Agent: ['Tanis Hayden MA, CADCII, QMHP-R', 'Experienced Outreach Director with a demonstrated history of working in the substance abuse & behavioral health care industry. Skilled in Event Planning, Customer Service, Team Building, Public Speaking, and Social Media. Strong healthcare services professional with a Bachelor of Arts - BA focused in Social and Behavioral Studies from George Fox University.', 'Director of Clinical Outreach and Admissions at Awakenings by the Sea', 'Awakenings by the Sea', '[{"company":"Awakenings by the Sea","company_id":"awakenings-by-the-sea","industry":"Hospital & Health Care","location":"Seaside, Oregon","positions":[{"description":"Our affordable addiction treatment facility for women is located on the beautiful North Oregon coast in Seaside, Oregon. The homelike atmosphere at our rehab facility for women provides a warm, intimate setting that promotes a safe environment for healing and growth Our affordable addiction treatment facility for women is located on the beautiful North Oregon coast in Seaside, Oregon. The homelike atmosphere at our rehab facility for women provides a warm, intimate setting that promotes a safe environment for healing and growth","duration":"Sep 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Awakenings by the Sea","title":"Director of Clinical Outreach"}],"url":"https://www.linkedin.com/company/awakenings-by-the-sea"},{"company":"#HeyCatch!","company_id":null,"location":"","positions":[{"description":"#HeyCatch! is a non-profit whose primary purpose is to offer support and mentorship to athletes impacted by addiction and mental health issues. #HeyCatch! is a non-profit whose primary purpose is to offer support and mentorship to athletes impacted by addiction and mental health issues.","duration":"Feb 2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Feb 2020","subtitle":"#HeyCatch!","title":"Board Member"}],"url":""},{"company":"Family Inspired Recovery (FIR) - Alternative Peer Group","company_id":null,"location":"","positions":[{"description":"An Alternative Peer Group (APG) is a community-based, family-centered, professionally staffed, positive peer support program that offers prosocial activities, counseling, and case-management for young people who struggle with substance use or self-destructive behaviors. APGs are a much better fit for the adolescent who struggles with substance use and co-occurring disorders because the main focus is to offer and shape a new peer group that utilizes positive peer pressure to stay sober. In addition, APGs focus on making sobriety more fun than using by organizing and staffing sober social functions throughout the week, weekends, and summers.","duration":"Feb 2020 May 2020 4 months","duration_short":"4 months","end_date":"May 2020","start_date":"Feb 2020","subtitle":"Family Inspired Recovery (FIR) - Alternative Peer Group","title":"Youth and Family Counselor"}],"url":""},{"company":"Oregon Trail Recovery LLC","company_id":"oregon-trail-recovery","location":"","positions":[{"description":"","duration":"Jan 2018 Sep 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2019","start_date":"Jan 2018","subtitle":"Oregon Trail Recovery LLC","title":"Director of Clinical Outreach"}],"url":"https://www.linkedin.com/company/oregon-trail-recovery"}]', '["Freddy Perryman, MBA “Tanis is a dedicated and passionate individual. She is reliable, helpful, professional and generous. I have worked with Tanis for several years and I trust her work ethic and motives completely. Tanis is a natural leader with confidence earned through experience. When you have a woman who needs help with addiction or substance use, Tanis should be your first call. ”","Mike Banis “I have had the pleasure of working with Tanis over the past couple years. Passionate people recognize others with the same drive and she has had this since the day I met her. Tanis goes above and beyond when she is asked to help. In a field where integrity and ethics are of vital importance, it is great to have someone like Tanis leading that by example.”"]']
User: ['Debora Ribas-Santos, LCSW', "Experienced Medical Social Worker with a demonstrated history of working in the hospital & health care industry. Skilled in Nonprofit Organizations, Microsoft Word, Crisis Intervention, Management, and Fundraising. Strong community and social services professional with a Master's degree focused in Social Work from University of Southern California.", 'Owner at Lighthouse Therapeutic Service', 'Lighthouse Therapeutic Services', '[{"company":"Lighthouse Therapeutic Services","company_id":null,"location":"Pasadena, CA","positions":[{"description":"Individual Therapy Couples Therapy Premarital Counseling Business Consulting Tele-therapy Individual Therapy Couples Therapy Premarital Counseling Business Consulting Tele-therapy","duration":"Jan 2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Jan 2019","subtitle":"Lighthouse Therapeutic Services","title":"Owner"}],"url":""},{"company":"Kaiser Permanente Los Angeles Medical Center","company_id":null,"location":"Los Angeles, California","positions":[{"description":"• Assess patient/family social and emotional factors in order to estimate their potential to cope with their hospitalization and/or terminal illness • Impart crisis intervention, short-term counseling and information to varying patient populations and demographics • Work collaboratively with nursing staff, case managers, external organizations and community resources to provide health care services across the continuum of care • Develop plan of care, goals and make recommendations based on patient/family needs • Respond to immediate needs of patients and families in emergency situations • Responsible for discharge planning where indicated","duration":"Jul 2015 - Present 6 years 6 months","duration_short":"6 years 6 months","end_date":"Present","start_date":"Jul 2015","subtitle":"Kaiser Permanente Los Angeles Medical Center","title":"Medical Social Worker"}],"url":""},{"company":"Community Integration Project","company_id":null,"location":"Whittier, CA","positions":[{"description":"• Responsible for performing biopsyhosocial assessments for clients with developmental disabilities and write Regional Center Progress Reports• Develop and implement a well-rounded, meaningful activity program to enhance the daily lives of the clients• Develop and maintain a positive and professional relationship with clients, care providers, employers, Regional Center Service Coordinators, staff, co-workers, and the community at large• Manage revenue and expenses, review financial reports regularly to achieve operating budgets • Recruit, employ, evaluate and provide a good working environment for qualified staff to perform duties in a satisfaction and manner. Coach, counsel, discipline and take action with employees who do not follow regulations","duration":"Apr 2005 Jun 2015 10 years 3 months","duration_short":"10 years 3 months","end_date":"Jun 2015","start_date":"Apr 2005","subtitle":"Community Integration Project","title":"Assistant Program Director"}],"url":""},{"company":"Kaiser Permanente, Ontario","company_id":"kaiser-permanente","location":"Ontario, California","positions":[{"description":"• Participated in daily multidisciplinary rounds where collaboration occurred between social workers, physicians, nurses and other medical/professional personnel • Completed six-twelve week rotations between the following units: Medical/Surgical, Emergency Department, Step Down Unit and Intensive Care Unit. Other rotations in Labor/Delivery and Pediatrics • Imparted crisis intervention, short-term counseling and information to varying patient populations and demographics • Participated in daily multidisciplinary rounds where collaboration occurred between social workers, physicians, nurses and other medical/professional personnel • Completed six-twelve week rotations between the following units: Medical/Surgical, Emergency Department, Step Down Unit and Intensive Care Unit. Other rotations in Labor/Delivery and Pediatrics • Imparted crisis intervention, short-term counseling and information to varying patient populations and demographics","duration":"Sep 2014 May 2015 9 months","duration_short":"9 months","end_date":"May 2015","start_date":"Sep 2014","subtitle":"Kaiser Permanente, Ontario","title":"Medical Social Work Intern"}],"url":"https://www.linkedin.com/company/kaiser-permanente"},{"company":"Whittier Area Cooperative Special Education Program","company_id":null,"location":"Whittier","positions":[{"description":"• Instituted and created curriculum for parenting support group• Facilitated psycho-educational/support groups of varying ages (Elementary, Middle, High School aged children as well as parents) • Provided clinical assessment and long- and short-term treatment to population with mental and developmental disorders • Instituted and created curriculum for parenting support group• Facilitated psycho-educational/support groups of varying ages (Elementary, Middle, High School aged children as well as parents) • Provided clinical assessment and long- and short-term treatment to population with mental and developmental disorders","duration":"Sep 2013 May 2014 9 months","duration_short":"9 months","end_date":"May 2014","start_date":"Sep 2013","subtitle":"Whittier Area Cooperative Special Education Program","title":"Social Work Intern"}],"url":""},{"company":"Diamond Canyon Christian Preschool","company_id":null,"location":"","positions":[{"description":"Organized and led activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips. Maintained a class of twenty children and taught them basic fundamentals. Provided one on one instruction when needed. Maintained the integrity of the classroom daily Organized and led activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips. Maintained a class of twenty children and taught them basic fundamentals. Provided one on one instruction when needed. Maintained the integrity of the classroom daily","duration":"Mar 2005 Aug 2007 2 years 6 months","duration_short":"2 years 6 months","end_date":"Aug 2007","start_date":"Mar 2005","subtitle":"Diamond Canyon Christian Preschool","title":"Preschool Teacher"}],"url":""},{"company":"AMC Theatres","company_id":"amc-theatres","location":"","positions":[{"description":"Responsible for supervising all employees and making sure everything ran as needed during each shift. Handled escalated issues within the company and customers. Assisted at the Customer Service Desk and made sure all complaints and requests were taken care of in a timely manner. Explain and assign routine work tasks to the staffers. Utilize exceptional listening skills, answer questions and give as well as receive feedback Responsible for supervising all employees and making sure everything ran as needed during each shift. Handled escalated issues within the company and customers. Assisted at the Customer Service Desk and made sure all complaints and requests were taken care of in a timely manner. Explain and assign routine work tasks to the staffers. Utilize exceptional listening skills, answer questions and give as well as receive feedback","duration":"Nov 2001 May 2005 3 years 7 months","duration_short":"3 years 7 months","end_date":"May 2005","start_date":"Nov 2001","subtitle":"AMC Theatres","title":"Supervisor"}],"url":"https://www.linkedin.com/company/amc-theatres"}]', '["Jamie Tinsley, LICSW “I have worked alongside Debora on numerous projects and boards. Debora is a wonderful person to collaborate with because she has the determination and dedication needed for challenging situations. She has experience in collaborating in various diversified micro or macro settings. Debora is culturally competent and sensitive. Debora is a wonderful asset to any organization she affiliates with and works diligently with others. Debora has the passion, knowledge and desire to see any project to its fullest potential. She provides meticulous constructive and supportive feedback.”","Nae Hakala, MS, SHRM-SCP “Debora is an absolute inspiration. Always acting with integrity and passion, her leadership skills demonstrate her balance of professionalism and personability. Debora frames mistakes as learning opportunities for her employees and is always engaged in developing her staff. I truly felt valued as her employee. She also takes care to follow through with every single commitment in a timely manner, always exceeding expectations. Above all, she is just a pleasure with which to work; a bright spot on any team!”"]']### Assistant: The agent's job is to provide clinical outreach and admissions at a substance abuse treatment facility. Today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in the field of addiction and mental health support.
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### Human: Agent: ['Lisa Tauber', "I'm a data-driven product manager with a strong UX background passionate about building delightfully designed products.", 'Product Manager @Fiverr | MBA @NYU', 'Fiverr', '[{"company":"Fiverr","company_id":"fiverr-com","industry":"Internet Publishing","location":null,"positions":[{"description":"- Own top-of-funnel experience, including: navigation, category experience, and product comparison. Build features based upon research across data analysis, user interviews, and usability studies.- Set a vision and roadmap for the search and browse experience that aligns with company-wide strategy and consolidates the needs of users and internal stakeholders.- Conduct and analyze A/B tests.","duration":"Jan 2020 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Fiverr","title":"Product Manager, Search & Browse Experience"},{"description":"Set the strategy and oversaw the roadmap of Fiverr\'s largest verticals, Graphic Design & Writing.- Identified key drivers of growth and developed and executed a data-driven product roadmap and assortment strategy that led to growth 20% above marketplace average - Led multi-disciplinary teams of engineers, designers, data scientists, and marketers to advance catalog expansion by identifying new market and product opportunities and launching new services and features - Set rollout strategy for launch of Fiverr’s professional tier (Pro) in 20+ categories, contributing to 400% growth in 2018 alone","duration":"Jul 2017 Jan 2020 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jan 2020","start_date":"Jul 2017","subtitle":"Fiverr","title":"Category Experience"}],"url":"https://www.linkedin.com/company/fiverr-com"},{"company":"Interbrand","company_id":"interbrand","location":"Greater New York City Area","positions":[{"description":"• Developed strategies and positioning statements, identified consumer segments, and delivered trend-based analysis to Fortune 500 companies. • Delivered strategic insights based on quantitative and qualitative criteria, including: data analysis, market research, and consumer surveys and interviews.• Led and participated in client working sessions and internal ideation sessions to inform our recommendations. • Contributed research to and created content for Interbrand\'s inaugural Breakthrough Brands report, which spotlights emerging brands that have a unique business model.","duration":"Jun 2016 Aug 2016 3 months","duration_short":"3 months","end_date":"Aug 2016","start_date":"Jun 2016","subtitle":"Interbrand","title":"Senior Consultant"}],"url":"https://www.linkedin.com/company/interbrand"},{"company":"Random House","company_id":"penguin-random-house-publishing","location":"Greater New York City Area","positions":[{"description":"• Acquired and developed books and other innovative gift products for Random House\'s premier lifestyle imprint.• Positioned products in the marketplace via market and consumer research.• Managed creative teams of designers, production coordinators, copyeditors, and proofreaders, and collaborated with marketing and sales to produce distinctive and profitable products • Negotiated deals, managed p&ls, and oversaw project budgets• Cultivated and maintained relationships with new and existing authors, agents, artists and licensing brands.• Presented titles to our international sales team.","duration":"Jan 2015 Aug 2015 8 months","duration_short":"8 months","end_date":"Aug 2015","start_date":"Jan 2015","subtitle":"Random House","title":"Editor at Clarkson Potter"}],"url":"https://www.linkedin.com/company/penguin-random-house-publishing"},{"company":"Chronicle Books","company_id":"chronicle-books","location":"San Francisco Bay Area","positions":[{"description":"• Developed 20+ books, stationery, and other innovative gift products annually for Chronicle’s Lifestyle list in subjects that include creative business, home décor, wellness, and craft.• Represented Chronicle on panels and at creative business conferences. • Developed 20+ books, stationery, and other innovative gift products annually for Chronicle’s Lifestyle list in subjects that include creative business, home décor, wellness, and craft.• Represented Chronicle on panels and at creative business conferences.","duration":"Nov 2009 Jan 2015 5 years 3 months","duration_short":"5 years 3 months","end_date":"Jan 2015","start_date":"Nov 2009","subtitle":"Chronicle Books","title":"Associate Editor"}],"url":"https://www.linkedin.com/company/chronicle-books"},{"company":"Google","company_id":"google","location":"","positions":[{"description":"• Managed relationships with high-spending advertisers within the travel industry; identified needs of clients and presented solutions by proactively promoting relevant Google products.• Reported internally on sales results and travel industry trends.• Worked with Creative Services Team to write and edit advertiser-facing copy. • Managed relationships with high-spending advertisers within the travel industry; identified needs of clients and presented solutions by proactively promoting relevant Google products.• Reported internally on sales results and travel industry trends.• Worked with Creative Services Team to write and edit advertiser-facing copy.","duration":"Oct 2007 Oct 2008 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2008","start_date":"Oct 2007","subtitle":"Google","title":"Account Manager"}],"url":"https://www.linkedin.com/company/google"}]', '["Nuriel Zuarez “An incredible thinker, change driver and strategist. I’ve worked with Lisa for 18 months and it was a true pleasure to cooperate around product development, preparing, planning and scheduling the upcoming quarters and diving deep into product, business and strategic considerations. Lisa is always energetic, positive, promoting pluralism and up for a deeper discussion with zero ego and maximum value for the product, the company and the goal at hand. I would be thrilled to work with Lisa again, and I truly believe she would be an amazing asset for companies who are interested in strategic thinking PMs, or mindful and human-centric business leaders.”","Alexandra Rose “My time working alongside Lisa has been incredibly valuable—she was a tremendous asset to me as a colleague, as well as to our cross-functional partners at Fiverr. She has a keen intellect, an ability to pick up new and complex concepts with almost no learning curve, strong communication skills, and the ability to remain focused on \\"the big picture,\\" while managing the implementation strategy to its completion. Lisa acted as a leader to our product partners with quarterly planning as well as implementation. She has a gift when it comes to taking a larger strategy and translating it into achievable goals; she can lead the problem-solving process, take the idea or initiative and get it prioritized on a roadmap with all partners bought-in, create a robust technical spec, and manage the developer teams to execute successfully during sprints. Lisa’s ability follow-through is incredibly important when working in a a volatile startup environment. She is steadfast in pushing for her goals and objectives while remaining considerate and diplomatic to her cross-functional partners. As a result, she can often find a path forward that unites different factions around one goal in the face of conflict. Lisa’s creative background in editing and publishing was without question an unparalleled asset for our team. She constantly thought of new ways to create a better user experience, bringing offline best practices to online content and site experiences, and invariably delighting the customer on the receiving end of her creative ideas. Her ability to think outside the usual, but also balance her creativity with practicality, is why she was a sought-after collaboration partner throughout the organization. Beyond her creativity and editor experience, her strong interpersonal abilities and sense of humor are evident when working with her in any capacity. She uses her voice to support her colleagues when their ideas need support, and is unafraid to voice a hard truth when necessary. I am beyond fortunate to call Lisa a friend, and privileged to have worked alongside her at Fiverr.”"]']
User: ['Scott LaChance', "Experienced Email Marketing Manager. With 14+ years working exclusively in the email marketing world, I'm a professional that's skilled in Database Marketing, A/B Testing, Reporting, and all things related to email.", 'Email Development Manager at NBCUniversal', 'NBCUniversal', '[{"company":"NBCUniversal","company_id":"nbcuniversal-inc-","industry":"Entertainment","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Sep 2021","subtitle":"NBCUniversal","title":"Product Marketing Manager - Email Development"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"},{"company":"The Control Group Media Company, Inc.","company_id":"the-control-group-media-company-inc-","location":"Greater San Diego Area","positions":[{"description":"- Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends - Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends","duration":"Feb 2019 Aug 2021 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2021","start_date":"Feb 2019","subtitle":"The Control Group Media Company, Inc.","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/the-control-group-media-company-inc-"},{"company":"AbacusNext","company_id":"abacus-next","location":"La Jolla, CA","positions":[{"description":"• Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy • Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy","duration":"Oct 2017 Dec 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2018","start_date":"Oct 2017","subtitle":"AbacusNext","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/abacus-next"},{"company":"PETCO Animal Supplies, Inc.","company_id":"petco-animal-supplies-inc-","location":null,"positions":[{"description":"• Manage the team of Email & Site Content Producers• Set up distribution lists and deploy all emails• Ensure every deliverable asked of the team is met as expected and on time• Remain flexible and adaptable in order to adjust quickly to what is needed by the business• Work closely with Social, eCommerce, CRM, Local Store Marketing, Foundation and Creative teams on content, placement and timing of all campaigns• Provide leadership with weekly top-level reporting on email performance • Send deep-dive email numbers to the analytics team weekly","duration":"Mar 2015 Oct 2017 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2017","start_date":"Mar 2015","subtitle":"PETCO Animal Supplies, Inc.","title":"Email Marketing Operations Manager"},{"description":"• Work with the team on the monthly strategy of all email campaigns• Coordinate with designers to finalize creative and link direction• Design the HTML document to bring email to life• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent to customers","duration":"Sep 2012 Mar 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2015","start_date":"Sep 2012","subtitle":"PETCO Animal Supplies, Inc.","title":"Email & Site Content Producer"}],"url":"https://www.linkedin.com/company/petco-animal-supplies-inc-"},{"company":"Road Runner Sports","company_id":"road-runner-sports","location":"","positions":[{"description":"• Manage the monthly strategy of all email campaigns• Design the creative brief – write copy, provide links and ensure delivery to creative designer• Optimize the web site landing page experience for all email campaigns• Coordinate with designers to finalize creative and link direction• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent• Manage and create target audiences for varying types of email campaigns","duration":"Oct 2006 Oct 2012 6 years 1 month","duration_short":"6 years 1 month","end_date":"Oct 2012","start_date":"Oct 2006","subtitle":"Road Runner Sports","title":"Email Marketing Specialist"}],"url":"https://www.linkedin.com/company/road-runner-sports"}]', '["Taylor Lee “Scott is a thoughtful, well-rounded email marketing manager who was able to achieve impressive gains in the browser push notification space as well as within our email program. Scott managed 4 large brands, working closely with IT and BI to segment users and measure success, while personally drafting and designing emails, developing unique offers to support our Brand Managers\' sales goals. He also seamless managed all of the transactional emails inherent to a subscription based business. In addition to all that, Scott is an amazing human being and one of the nicest guys I have ever met, he\'s an absolute gem!”","Kristle Khoury “I had the pleasure of working directly with Scott for almost 3 years. Scott was responsible for our email and push channels, handling high-volume engagement activities for several brands. Scott consistently hits his goals due to his relentless attention to customer data and testing efforts. He especially excelled at turning leads into high-value sales by structuring attractive offers. Scott is a joy to work with, bringing a positive attitude that permeates throughout the organization. I would highly recommend Scott for a role in any company that may be a fit for his skill set. ”"]']### Assistant: The agent's job is to manage email marketing campaigns, and today, the agent is reaching out to the user because they need assistance with optimizing their email campaigns and improving their A/B testing strategies.
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### Human: Agent: ['Joe Boersma', 'HITA Master Home Inspector IAC2 Certified Mold Inspector', 'Master Inspector at Strong Foundation Home Inspections', 'Strong Foundation Home Inspections', '[{"company":"Strong Foundation Home Inspections","company_id":null,"location":"United States","positions":[{"description":"","duration":"Jan 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Jan 2021","subtitle":"Strong Foundation Home Inspections","title":"Master Inspector"}],"url":""},{"company":"HouseMaster","company_id":null,"location":"50 mile radius of Knox County","positions":[{"description":"Residential & Commercial Building Inspections, Mold/Air Quality Testing, Radon Testing, Well Water Quality Testing, Realtor Training Residential & Commercial Building Inspections, Mold/Air Quality Testing, Radon Testing, Well Water Quality Testing, Realtor Training","duration":"Nov 2010 Jan 2021 10 years 3 months","duration_short":"10 years 3 months","end_date":"Jan 2021","start_date":"Nov 2010","subtitle":"HouseMaster","title":"President/Owner/Master Inspector"}],"url":""},{"company":"Whirlpool Corporation","company_id":null,"location":"Benton Harbor, Michigan","positions":[{"description":"","duration":"1977 2008 31 years","duration_short":"31 years","end_date":"2008","start_date":"1977","subtitle":"Whirlpool Corporation","title":"Director/Manager, Information Systems/Engineering Services"}],"url":""}]', '["Michael \\" Bones \\" Allen “Joe Boersma is by far the most thorough and dependable home inspectors I have worked with. I will always recommend him to any buyer or seller of residential real estate. ”","Justin Goodbread, CFP®, CEPA®, CVGA® “I recommended Joe to a client of mine. I heard great reviews of his service. Highly recommended!”"]']
User: ['Josh Mosey', 'Josh Mosey is a writer, conference speaker, and marketing professional with a background in retail book selling. He would like to help good authors succeed, himself among them.', 'Writer & Speaker', 'Kent District Library', '[{"company":"Kent District Library","company_id":"kent-district-library","industry":"Libraries","location":"Cascade, Michigan, United States","positions":[{"description":"","duration":"Jul 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Kent District Library","title":"Shelver"}],"url":"https://www.linkedin.com/company/kent-district-library"},{"company":"EDUStaff, LLC","company_id":"edustaff-llc","location":"Grand Rapids, Michigan, United States","positions":[{"description":"","duration":"Feb 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Feb 2021","subtitle":"EDUStaff, LLC","title":"Substitute Teacher"}],"url":"https://www.linkedin.com/company/edustaff-llc"},{"company":"Josh Mosey","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Josh Mosey","title":"Published Author"}],"url":""},{"company":"Thoughtcrime Marketing","company_id":null,"location":"Greater Grand Rapids, Michigan Area","positions":[{"description":"- Freelance design based on customer needs *Customers include Zondervan, Baker Publishing Group, Baker Book House- Invoicing and time management - Freelance design based on customer needs *Customers include Zondervan, Baker Publishing Group, Baker Book House- Invoicing and time management","duration":"Jan 2010 - Present 11 years 9 months","duration_short":"11 years 9 months","end_date":"Present","start_date":"Jan 2010","subtitle":"Thoughtcrime Marketing","title":"Owner / Designer"}],"url":""},{"company":"Baker Book House","company_id":"baker-book-house","location":null,"positions":[{"description":"","duration":"Jan 2018 Jan 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2019","start_date":"Jan 2018","subtitle":"Baker Book House","title":"Children\'s Product Buyer"},{"description":"- Website Marketing- Social Media Strategy- Children\'s Book Department Sales Strategy- Retail Buying","duration":"Sep 2016 Jan 2018 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2018","start_date":"Sep 2016","subtitle":"Baker Book House","title":"Children\'s Buyer & Electronic Marketing Coordinator"}],"url":"https://www.linkedin.com/company/baker-book-house"},{"company":"Discovery House Publishers","company_id":"discovery-house-publishers","location":"Greater Grand Rapids, Michigan Area","positions":[{"description":"- Develop sales strategies and pro forma numbers for book acquisitions- Develop product suggestions based on noticeable trends (specifically children’s products) through the pub board submission process- Provide direction for children’s app – Our Daily Bread for Kids- Write marketing plans for new products- Review and advise product covers and titles- Review and edit all marketing copy including back cover and catalog copy- Assist in planning for the Our Daily Bread Bible Conference- Represent Discovery House at events (ICRS, Prison Ministry Conferences, etc.)","duration":"Mar 2015 Sep 2016 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2016","start_date":"Mar 2015","subtitle":"Discovery House Publishers","title":"Brand Marketing Manager"}],"url":"https://www.linkedin.com/company/discovery-house-publishers"},{"company":"Baker Book House","company_id":"baker-book-house","location":"Greater Grand Rapids, Michigan Area","positions":[{"description":"- Create and develop the children’s summer reading programs- Create and develop the Baker Bookworms catalog for Christian schools- Purchase, input orders, market, and sell music/videos- Handle multiple projects between marketing, events, and music buying- Design ads for in-store and external media using Photoshop- Create displays and events for retail applications- Conduct cold calls and follow up with existing church accounts - Create and develop the children’s summer reading programs- Create and develop the Baker Bookworms catalog for Christian schools- Purchase, input orders, market, and sell music/videos- Handle multiple projects between marketing, events, and music buying- Design ads for in-store and external media using Photoshop- Create displays and events for retail applications- Conduct cold calls and follow up with existing church accounts","duration":"Aug 2004 Mar 2015 10 years 8 months","duration_short":"10 years 8 months","end_date":"Mar 2015","start_date":"Aug 2004","subtitle":"Baker Book House","title":"Marketing / Web Admin / Church Relations"}],"url":"https://www.linkedin.com/company/baker-book-house"}]', '["Miranda Gardner “In the pre-coronavirus world, I enjoyed stopping by Baker Book House to see Josh and the children\'s department he cared for. His department was different than the other Christian bookstores, with wider curation and a willingness to gently challenge and help people grow—both kids and parents. Josh\'s creative and fun social media posts and events drew others in, and his sense of humor seemed to relax visiting authors there for a reading. Josh joined Discovery House around the same time as our first children\'s book release, and he was and is a dedicated champion of the product line.”","Paul (Kent) Muckley “Josh Mosey is a true word person, with both an innate creativity and the discipline to capture and polish his thoughts. He loves books, knows the industry, and uses the media to share his insights. I recommend him wholeheartedly.”"]']### Assistant: The agent's job is to conduct cold calls and follow up with existing accounts, and today, the agent is reaching out to the user to discuss a potential collaboration opportunity in the publishing industry.
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### Human: Agent: ['Xuan Jin', '• 2 years of development experience with different programing languages, including Apex, VisualForce pages, Java, JavaScript, etc • Strong analysis skills with rich experiences in business process and Salesforce implementations • Highly motivated, detail oriented, has abilities of work independently and as a part of the team • Flexible and adaptable to be challenged with new environment and requirements • Fast learner who is able to pick up anything new in a short period of time Even though most of my experience involve Salesforce, most of the technical skills and soft skills I gained from those experience can be transferred in other areas as well. The development skills I gained while I was working on the Salesforce platform allowed me to learn things rather quickly and able to help the users identify and solve problems in a really short time. My leadership skills come from leading the Salesforce Student Group where I need to talk in front of a class to introduce what Salesforce is and how the student group can help students in a meaningful way. I was grateful to have the chance to join Intuitive Surgical this summer and got a taste in Product Management. I helped adding a new feature on the current internal web application to allow employees to mark themselves on map, so that it is easier for other employees to find each other. During that project, I learned how to be a full stack developer. I also redesigned the existing back-end database to make it more scalable. I was able to juggle multiple projects and still deliver the results on time. I am a person who is always willing to learn new materials, I have been good with multitasking, and I am not afraid of challenges. If I am hired, I am confident that your company will appreciate my passion about the work and my abilities. I welcome changes; my experience and my personality have prepared me to take challenges that may present to me.', 'Problem Solver | Solution Architect | Women wear a lot of Hats | Developer | Tech Lead @ RSM', 'RSM US LLP', '[{"company":"RSM US LLP","company_id":"rsm-us-llp","industry":"Accounting","location":"","positions":[{"description":"","duration":"Jan 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jan 2021","subtitle":"RSM US LLP","title":"Technical Lead"}],"url":"https://www.linkedin.com/company/rsm-us-llp"},{"company":"MondayCall","company_id":"mondaycall","location":"","positions":[{"description":"","duration":"Jun 2020 Dec 2020 7 months","duration_short":"7 months","end_date":"Dec 2020","start_date":"Jun 2020","subtitle":"MondayCall","title":"Salesforce Developer, Tech Lead"}],"url":"https://www.linkedin.com/company/mondaycall"},{"company":"University of Pittsburgh","company_id":"university-of-pittsburgh","location":"Pittsburgh, Pennsylvania, United States","positions":[{"description":"","duration":"Apr 2020 Jun 2020 3 months","duration_short":"3 months","end_date":"Jun 2020","start_date":"Apr 2020","subtitle":"University of Pittsburgh","title":"Salesforce Admin Lead"}],"url":"https://www.linkedin.com/company/university-of-pittsburgh"},{"company":"University of Pittsburgh Katz Graduate School of Business","company_id":"katz-business","location":"Greater Pittsburgh Area","positions":[{"description":"","duration":"Sep 2019 Dec 2019 4 months","duration_short":"4 months","end_date":"Dec 2019","start_date":"Sep 2019","subtitle":"University of Pittsburgh Katz Graduate School of Business","title":"Salesforce Developer"}],"url":"https://www.linkedin.com/company/katz-business"},{"company":"Pittsburgh Area","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2018 Dec 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2019","start_date":"Oct 2018","subtitle":"Pittsburgh Area","title":"Salesforce Student Group Leader&Founder in University of PIttsburgh"}],"url":""},{"company":"University of Pittsburgh School of Computing and Information","company_id":"pitt-sci","location":"Greater Pittsburgh Area","positions":[{"description":"","duration":"Sep 2018 Dec 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2019","start_date":"Sep 2018","subtitle":"University of Pittsburgh School of Computing and Information","title":"School of Computing and Information Recruitment and Admissions"}],"url":"https://www.linkedin.com/company/pitt-sci"},{"company":"Intuitive","company_id":"intuitivesurgical","location":"Sunnyvale","positions":[{"description":"","duration":"May 2019 Aug 2019 4 months","duration_short":"4 months","end_date":"Aug 2019","start_date":"May 2019","subtitle":"Intuitive","title":"IT Applications"}],"url":"https://www.linkedin.com/company/intuitivesurgical"},{"company":"Scool of Computing and Information Student Government","company_id":null,"location":"Greater Pittsburgh Area","positions":[{"description":"","duration":"Jan 2019 Apr 2019 4 months","duration_short":"4 months","end_date":"Apr 2019","start_date":"Jan 2019","subtitle":"Scool of Computing and Information Student Government","title":"Communication Officer"}],"url":""},{"company":"IGT (formerly GTECH), a subsidiary of International Game Technology PLC","company_id":"igt","location":null,"positions":[{"description":"","duration":"Jun 2016 Jul 2018 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jul 2018","start_date":"Jun 2016","subtitle":"IGT (formerly GTECH), a subsidiary of International Game Technology PLC","title":"SAP Developer"},{"description":"","duration":"Jun 2016 Jul 2018 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jul 2018","start_date":"Jun 2016","subtitle":"IGT (formerly GTECH), a subsidiary of International Game Technology PLC","title":"Salesforce Administrator/Developer"},{"description":"","duration":"Jun 2016 Jul 2018 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jul 2018","start_date":"Jun 2016","subtitle":"IGT, a subsidiary of International Game Technology PLC","title":"Informatica Administration"}],"url":"https://www.linkedin.com/company/igt"},{"company":"Student Learning Center, CSU, Chico, CA","company_id":"california-state-university-chico","location":null,"positions":[{"description":"","duration":"Aug 2013 Dec 2015 2 years 5 months","duration_short":"2 years 5 months","end_date":"Dec 2015","start_date":"Aug 2013","subtitle":"Student Learning Center, CSU, Chico, CA","title":"Mentor"},{"description":"","duration":"Jan 2012 Dec 2015 4 years","duration_short":"4 years","end_date":"Dec 2015","start_date":"Jan 2012","subtitle":"Student Learning Center, CSU, Chico","title":"Accounting and Statistics Tutor"},{"description":"","duration":"Jan 2015 May 2015 5 months","duration_short":"5 months","end_date":"May 2015","start_date":"Jan 2015","subtitle":"CSU-Chico BSIS301 Class","title":"Student Assistant"}],"url":"https://www.linkedin.com/company/california-state-university-chico"},{"company":"TechEd DemoJam Finalist","company_id":null,"location":"Las Vegas, Nevada Area","positions":[{"description":"","duration":"Oct 2015 Oct 2015 1 month","duration_short":"1 month","end_date":"Oct 2015","start_date":"Oct 2015","subtitle":"TechEd DemoJam Finalist","title":"Chico SAP Club"}],"url":""},{"company":"OutdoorAlly","company_id":null,"location":"Chico","positions":[{"description":"","duration":"Nov 2014 Sep 2015 11 months","duration_short":"11 months","end_date":"Sep 2015","start_date":"Nov 2014","subtitle":"OutdoorAlly","title":"Database Developer/Administrator Intern"}],"url":""},{"company":"Intuitive Surgical","company_id":"intuitivesurgical","location":"Sunnyvale","positions":[{"description":"","duration":"Jun 2015 Aug 2015 3 months","duration_short":"3 months","end_date":"Aug 2015","start_date":"Jun 2015","subtitle":"Intuitive Surgical","title":"IT Applications Intern"}],"url":"https://www.linkedin.com/company/intuitivesurgical"},{"company":"Roger CPA Review","company_id":"uworld-roger-cpa-review","location":"","positions":[{"description":"","duration":"2013 2014 1 year","duration_short":"1 year","end_date":"2014","start_date":"2013","subtitle":"Roger CPA Review","title":"Campus rep"}],"url":"https://www.linkedin.com/company/uworld-roger-cpa-review"}]', '["Christopher Driscoll “Shirley (Xuan) was a valued member of the Pitt Business IT Team who as a Salesforce Administrator expanded our Salesforce functionality and capabilities by leveraging development skills with Salesforce Community. ”","Wesley Lipschultz “Since 1995 the entirety of my professional career has been focused on students in higher education, and students like Ms. Jin are why I know I made the right choice. I spent the first 12 years at Penn State as an administrator who advised students, student groups, trained advisors, and managed aspects of University-wide new student orientation. I’ve spent the last 12 years leading Student Services in a School that has recently evolved into the School of Computing and Information (SCI) at the University of Pittsburgh. These professional experiences have shaped my perspective on what makes a student an exceptional contributor to their community: initiative, deep engagement, legacy, and impact. I have known Ms. Jin since August of 2018, and from her start at Pitt she has been an exceptional contributor to the SCI community. When I first met her, she was one of about 200 Masters students to enter the School that year. She introduced herself and stood out as authentically personable, professional, and engaging. Shortly thereafter she was hired as a student worker in Student Services to help with graduate recruitment, admissions, and current student registration issues. She was conscientious, accurate, dependable, and always went above and beyond the call of what was asked for. For example, when she learned that we were implementing Salesforce as a tool for graduate recruitment, she shared advice with us and volunteered to attend meetings and assist us with the implementation. She also frequently attended many of our outside of the classroom events with employers, representing us well by asking questions and always networking with those employers. In short, she represents the ideal in terms of what we hope a graduate of our graduate programs will become, and I am proud that she will be representing our School when she graduates. ”"]']
User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to manage and coordinate high-profile events, and today, the agent is reaching out to the user because they need help in planning and executing a large-scale healthcare conference.
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### Human: Agent: ['Michael Duff', 'Working to streamline workflows with some of the best companies in the world by providing AI powered integrations. Jira Integration+ is used by over 10,000 teams to connect Slack to Jira in way that saves them time and makes things more efficient. Soon those teams and others will use our AI powered meeting solution to make their meetings better.', 'Co-founder, CTO at Nextup.ai - Connecting Atlassian to slack', 'Nextup.ai', '[{"company":"Nextup.ai","company_id":"nextup.ai","industry":"Software Development","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"","duration":"Apr 2017 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Apr 2017","subtitle":"Nextup.ai","title":"Co-Founder, CTO"}],"url":"https://www.linkedin.com/company/nextup.ai"},{"company":"Brandmuscle","company_id":"brandmuscle","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"","duration":"May 2017 Jan 2018 9 months","duration_short":"9 months","end_date":"Jan 2018","start_date":"May 2017","subtitle":"Brandmuscle","title":"UI Lead Developer"}],"url":"https://www.linkedin.com/company/brandmuscle"},{"company":"BuyerQuest","company_id":"buyerquest","location":null,"positions":[{"description":"","duration":"Feb 2015 Apr 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Apr 2017","start_date":"Feb 2015","subtitle":"BuyerQuest","title":"Director of User Experience"},{"description":"","duration":"Jul 2013 Feb 2015 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2015","start_date":"Jul 2013","subtitle":"BuyerQuest","title":"Front End Architect"}],"url":"https://www.linkedin.com/company/buyerquest"},{"company":"CrossView","company_id":"crossview-inc-","location":"","positions":[{"description":"","duration":"Apr 2010 Jul 2013 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jul 2013","start_date":"Apr 2010","subtitle":"CrossView","title":"UI Consultant"}],"url":"https://www.linkedin.com/company/crossview-inc-"},{"company":"Perficient","company_id":"perficient","location":"","positions":[{"description":"","duration":"Mar 2008 Mar 2010 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2010","start_date":"Mar 2008","subtitle":"Perficient","title":"Sr. Tech Consultant"}],"url":"https://www.linkedin.com/company/perficient"},{"company":"Tenth Floor","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2007 Mar 2008 9 months","duration_short":"9 months","end_date":"Mar 2008","start_date":"Jul 2007","subtitle":"Tenth Floor","title":"Web Producer"}],"url":""},{"company":"Minch Design","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2007 Jul 2007 7 months","duration_short":"7 months","end_date":"Jul 2007","start_date":"Jan 2007","subtitle":"Minch Design","title":"Developer"}],"url":""},{"company":"Sprokets","company_id":"sprokets","location":"","positions":[{"description":"","duration":"Jul 2006 Jul 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2007","start_date":"Jul 2006","subtitle":"Sprokets","title":"Developer"}],"url":"https://www.linkedin.com/company/sprokets"},{"company":"Promevo","company_id":"promevo","location":"","positions":[{"description":"","duration":"Jul 2006 Dec 2006 6 months","duration_short":"6 months","end_date":"Dec 2006","start_date":"Jul 2006","subtitle":"Promevo","title":"Consultant"}],"url":"https://www.linkedin.com/company/promevo"},{"company":"Digital Day","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2006 Jul 2006 5 months","duration_short":"5 months","end_date":"Jul 2006","start_date":"Mar 2006","subtitle":"Digital Day","title":"Developer"}],"url":""},{"company":"Brulant","company_id":"brulant","location":"","positions":[{"description":"","duration":"Mar 2004 Mar 2006 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2006","start_date":"Mar 2004","subtitle":"Brulant","title":"Java / Creative Consultant"}],"url":"https://www.linkedin.com/company/brulant"}]', '["Joe Fiorini “Michael is one of the best front end developers I\'ve worked with. His knowledge of HTML/CSS is very deep and his Javascript abilities are astounding. He is a very dedicated employee and works great with clients. It is very rare to find someone who can write quality code and still be able to communicate well. I recommend Michael very highly.”","Lance Bundy “Mike is a highly motivated individual that has a very unique combination of skills that allow him to do both front end creative and development work. His abilities as a creative resource have helped many clients to re-brand their sites to gain market presence. In addition to his exceptional creative skills, Mike is also injected himself into the world of J2EE development and Content Management integration. With these skills, Mike is truly one of the unique individuals that help to make it all work for clients and teams alike.”"]']
User: ['Shawn Reed', 'Experienced Project Manager with a demonstrated history working in the information technology and service industry with a strong art and design foundation.', 'Operations Project Manager at PMI Worldwide', 'PMI Worldwide', '[{"company":"PMI Worldwide","company_id":"pmiworldwide","industry":"Consumer Goods","location":null,"positions":[{"description":"","duration":"Feb 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Feb 2021","subtitle":"PMI Worldwide","title":"Operations Project Manager"},{"description":"","duration":"Dec 2019 Feb 2021 1 year 3 months","duration_short":"1 year 3 months","end_date":"Feb 2021","start_date":"Dec 2019","subtitle":"PMI Worldwide","title":"Program Manager, Engineering"},{"description":"","duration":"Aug 2018 Dec 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2019","start_date":"Aug 2018","subtitle":"Pacific Market International","title":"Traffic Manager, US Creative Development Center"}],"url":"https://www.linkedin.com/company/pmiworldwide"},{"company":"The Quarto Group","company_id":"thequartogroup","location":"Bellevue, Washington","positions":[{"description":"","duration":"Nov 2017 Jun 2018 8 months","duration_short":"8 months","end_date":"Jun 2018","start_date":"Nov 2017","subtitle":"The Quarto Group","title":"Project Manager (Contract)"}],"url":"https://www.linkedin.com/company/thequartogroup"},{"company":"Starbucks","company_id":"starbucks","location":"Greater Seattle Area","positions":[{"description":"Executed comprehensive project management services to support Global Creative Services and Business Unit deliverables. Responsible for all facets of print production management from concept development to production, ensuring best value, highest quality and timely delivery. Assisted in the development of sourcing strategies, managed suppliers and internal networks to deliver best in class performance for printed materials. Executed comprehensive project management services to support Global Creative Services and Business Unit deliverables. Responsible for all facets of print production management from concept development to production, ensuring best value, highest quality and timely delivery. Assisted in the development of sourcing strategies, managed suppliers and internal networks to deliver best in class performance for printed materials.","duration":"Aug 2017 Oct 2017 3 months","duration_short":"3 months","end_date":"Oct 2017","start_date":"Aug 2017","subtitle":"Starbucks","title":"Project Manager (Contract)"}],"url":"https://www.linkedin.com/company/starbucks"},{"company":"PageDNA","company_id":"pagedna","location":"Greater Seattle Area","positions":[{"description":"Project Manager responsible for onboarding and project management of all aspects of e-commerce storefronts, including technical integrations.Using PMP methodologies, developed and launched a Project Management system to guide new customers through the ecommerce solution process. Created a toolkit of standardized customer documentation designed to guide and educate them at each phase of the project. Assets included fact sheets explaining complex technical integrations, launch activities, milestone preparation instructions and project review processes.Received internal and external recognition for increasing new projects on time completion by 50% and scope creep to less than 2%.","duration":"Nov 2013 Aug 2016 2 years 10 months","duration_short":"2 years 10 months","end_date":"Aug 2016","start_date":"Nov 2013","subtitle":"PageDNA","title":"Technical Project Manager"}],"url":"https://www.linkedin.com/company/pagedna"},{"company":"InnerWorkings","company_id":"innerworkings","location":"San Francisco Bay Area","positions":[{"description":"Brand, sourcing and contract management for large fortune 500 retail clients, as an eCommerce Program Manager. Executed annual client review assessing profitability and contract negotiation. Managed internal and external professional service teams to support customer marketing initiatives.Chosen to lead the Western Regions internal Software Product Review board collecting and reporting findings of third party ecommerce software programs to the CTO and IT governance. Brand, sourcing and contract management for large fortune 500 retail clients, as an eCommerce Program Manager. Executed annual client review assessing profitability and contract negotiation. Managed internal and external professional service teams to support customer marketing initiatives.Chosen to lead the Western Regions internal Software Product Review board collecting and reporting findings of third party ecommerce software programs to the CTO and IT governance.","duration":"Feb 2008 Sep 2013 5 years 8 months","duration_short":"5 years 8 months","end_date":"Sep 2013","start_date":"Feb 2008","subtitle":"InnerWorkings","title":"Senior Project Manager"}],"url":"https://www.linkedin.com/company/innerworkings"}]', '["LinkedIn User “Shawn has been a wonderful asset to our team at The Quarto Group. She is always willing to help and has jumped right into create new project workflows, aid in organizational procedures and help guide us through new project development. Shawn has a strong knowledge of print production and project management. Shawn would be a wonderful addition to any team.”","Rob Lucier “Shawn and I worked together on several projects where she was on-boarding large customers. As head of software development, I can say that she made our lives much easier with clear organization of customer requests, and creative workarounds to solve problems without new development where possible. For example, our booklet pricing module was going through rapid development at the time, and she kept on top of what tools were available, worked directly with developers on changes, and helped us prioritize development to help the greatest number of customers. Shawn always goes the extra mile to understand customers and help them get what they need, and our customers repaid that in order volume and loyalty. ”"]']### Assistant: The agent's job is to provide AI powered integrations for streamlining workflows, and today the user is reaching out to the agent because they need assistance with implementing a new project management system for their company.
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### Human: Agent: ['Trevor Wintersgill', 'A SENIOR MARKETING EXECUTIVE HAVING WORKED ACROSS GLOBAL, MARKET & CITY ORGANIZATIONS ON ALL ASPECTS OF BRAND, RETAIL & DIGITAL MARKETING. WORKED FROM THE SALES FLOOR UP TO BACK OFFICE & HEADQUARTER TEAMS. MY EXPERTISE IS IN PROVIDING THE “SCIENCE & ART” OF THE BRAND, RETAIL & DIGITAL MARKETING EXPERIENCE. A PEOPLE FIRST LEADER, WITH A HISTORY OF DEVELOPING TALENT & LEADING SUCCESSFUL, DIVERSE & INNOVATIVE TEAMS. BRINGING AN EXTENSIVE DEPTH OF THEORETICAL KNOWLEDGE & ORGANISATIONAL PRACTICE. LEADING WITHIN HIGHLY COMPLEX ORGANIZATIONS, DRIVING RESULTS & GROWTH.', 'Executive Leader | Brand Marketing | Retail | Creative | Coach & Mentor', 'Nike', '[{"company":"Nike","company_id":"nike","industry":"Sporting Goods Manufacturing","location":null,"positions":[{"description":"PURPOSETo create epic consumer experiences & deep consumer relationships by connecting to Basketball culture through the voices of the LA consumer, grassroots sports, digital & physical activations, as well as driving purpose and community engagements.","duration":"Feb 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Nike","title":"Brand Marketing Director - Jordan Brand, LA"},{"description":"PURPOSETo create epic consumer experiences at retail across different distribution channels that will both elevate the brand and drive commercial success. Leading with Jumpman Flagship, partnering with Nike Direct, SNKRS, NBHD & key wholesale partners to drive a consistent retail narrative across the North America Geography.","duration":"Sep 2017 Feb 2021 3 years 6 months","duration_short":"3 years 6 months","end_date":"Feb 2021","start_date":"Sep 2017","subtitle":"Nike","title":"Retail Brand Director, Jordan Brand, North America"}],"url":"https://www.linkedin.com/company/nike"},{"company":"adidas","company_id":"adidas","location":null,"positions":[{"description":"Purpose & Overall Relevance for the Organization:• Lead the team and development of adidas’ retail visual merchandising strategies, standards, guidelines & training programs to respond to Brand positioning and strategy.• Lead the development, innovation and management of all visual merchandising tools ensuring Global consistency.• Lead training, communication & best practice processes into the market place to ensure global consistency and excellence in execution.• Position visual merchandising as a profit center contributor.Key Responsibilities: • Lead the development of adidas’ future retail VM strategy globally to further enhance adidas’ labels, business unit objectives across all channels (Own retail, Wholesale & Franchise)• Partner with the Sales Organisation relevant teams & market teams to create clear requirements and align briefs whilst ensuring continued alignment to Brand objectives and positioning• Partner with the retail concepts team ensuring visual merchandising expertise is part of the creation and development of all adidas retail environments/concepts at the point of sale.• Select, appoint and manage external agencies (visual presentation specialists; software agencies). • Participate in Department and Brand strategy development and reduce to tactical for own area. Steer development of recommendations with extensive judgement and initiative• Manage Resources• Manage and lead a wide range of complex assignments with global responsibility. Drive Global projects as assigned.• Self-initiate assignments and determine priorities. • Additional special projects as assigned or agreed","duration":"Oct 2014 Aug 2017 2 years 11 months","duration_short":"2 years 11 months","end_date":"Aug 2017","start_date":"Oct 2014","subtitle":"adidas","title":"Senior Director, Visual Merchandising, Global Brands"},{"description":"• Lead the team and development of adidas’ retail visual merchandising strategies, standards and guidelines to respond to Consumer Direct and Sales Centres of Excellence requirements, ensuring alignment with Brand positioning and strategy.• Lead the development, innovation and management of all visual merchandising tools ensuring Global consistency.• Position visual merchandising as a profit center contributor.","duration":"Apr 2012 Sep 2014 2 years 6 months","duration_short":"2 years 6 months","end_date":"Sep 2014","start_date":"Apr 2012","subtitle":"adidas","title":"Director Of Global Visual Merchandising | Global Retail Environments"},{"description":"• Manage the development of adidas’ retail visual merchandising strategies, standards and guidelines to respond to Consumer Direct and Sales Centres of Excellence requirements, ensuring alignment with Brand positioning and strategy.• Manage the development, innovation and management of all visual merchandising tools ensuring Global consistency (hangers, mannequins, etc).• Position visual merchandising as a profit center contributor.","duration":"Apr 2008 May 2012 4 years 2 months","duration_short":"4 years 2 months","end_date":"May 2012","start_date":"Apr 2008","subtitle":"adidas","title":"Senior Manager, Visual Merchandising | Global Retail Environments"}],"url":"https://www.linkedin.com/company/adidas"},{"company":"cip GmbH on behalf of adidas AG","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2006 Apr 2008 2 years 3 months","duration_short":"2 years 3 months","end_date":"Apr 2008","start_date":"Feb 2006","subtitle":"cip GmbH on behalf of adidas AG","title":"Global VM Concept Manager"}],"url":""},{"company":"The John David Group","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 1996 Jan 2006 9 years 10 months","duration_short":"9 years 10 months","end_date":"Jan 2006","start_date":"Apr 1996","subtitle":"The John David Group","title":"Footwear Coordinator (inc..other retail positions)"}],"url":""}]', '["Harry Kakoullis “Trevor has been a mentor and coach to me for the past decade, I have watched his leadership in person during his days at adidas and have had the pleasure to work with him on some of the biggest concept projects. What I really want to highlight is what a leader he is, he always took the time to coach and teach the younger generations was always approachable and always forged some unbelievable friendships through his genuine care of people! Trevor is not only some one I highly recommend but some one I look up to as a true leader in the industry! ”","Justin Gartland “It\'s been almost 3 years since Trevor has joined our team and it\'s pretty remarkable to think about all that we\'ve been able to accomplish in that short time. After his arrival the team has been able to tackle the insurmountable - rethinking how Jordan Brand shows up in the marketplace given these unprecedented times. It\'s been nothing short of a blessing to have Trevor lead our team; sharing his wealth of retail knowledge but also helping guide us in high-level strategic thinking and future planning. I\'ve grown tremendously in the time he\'s been here and look forward to continuing the great work we do together.”"]']
User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to lead successful marketing initiatives and develop talent within highly complex organizations, and today, the agent is reaching out to the user because they need to collaborate on a strategic brand and executive communications project for a mutual client.
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### Human: Agent: ['Ashley Lewis', 'What I enjoy most about tenant representation is developing a relationship with my clients, understanding their business needs and then finding a real estate solution that will allow their business to excel. I am a connector. I specialize in inbound assignments through JLL’s global platform, advising companies looking to establish or expand their operations here. I’m efficient, organized and detail-oriented, and I’m also passionate about introducing prospects to the Triangle, a dynamic and growing region that I have loved since my days as an undergrad at NC State. Outside of the office, I like to play tennis, bike, and visit the North Carolina coast (I’m a Wilmington native). Activities in and around the ocean truly make me happy. I also have a bucket list of international travel destinations that I’m working on tackling post-covid. Please feel free to contact me at 919-424-8462 or Ashley.Lewis@am.jll.com if I can help you with your search for new space.', 'Corporate Real Estate Advisor at JLL', 'JLL', '[{"company":"JLL","company_id":"jll","industry":"Leasing Real Estate","location":null,"positions":[{"description":"","duration":"Jan 2017 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Jan 2017","subtitle":"JLL","title":"Brokerage Associate"},{"description":"","duration":"Dec 2015 Jan 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jan 2017","start_date":"Dec 2015","subtitle":"JLL","title":"Sr Research Analyst"}],"url":"https://www.linkedin.com/company/jll"},{"company":"The Preiss Company","company_id":"the-preiss-company","location":null,"positions":[{"description":"","duration":"Nov 2014 Oct 2015 1 year","duration_short":"1 year","end_date":"Oct 2015","start_date":"Nov 2014","subtitle":"The Preiss Company","title":"Regional Property Manager"},{"description":"","duration":"Nov 2012 Nov 2014 2 years 1 month","duration_short":"2 years 1 month","end_date":"Nov 2014","start_date":"Nov 2012","subtitle":"The Preiss Company","title":"Property Manager"},{"description":"","duration":"Jun 2010 Nov 2012 2 years 6 months","duration_short":"2 years 6 months","end_date":"Nov 2012","start_date":"Jun 2010","subtitle":"The Priess Company","title":"Assistant Manager"}],"url":"https://www.linkedin.com/company/the-preiss-company"},{"company":"Driscoll\'s","company_id":"driscoll%27s","location":"Watsonville, California, United States","positions":[{"description":"","duration":"May 2003 Aug 2003 4 months","duration_short":"4 months","end_date":"Aug 2003","start_date":"May 2003","subtitle":"Driscoll\'s","title":"Summer Intern"}],"url":"https://www.linkedin.com/company/driscoll%27s"}]', '["Sara Clark “I had the pleasure of working with Ashley for five years. She was always a pleasure to work with . She is extremely hard working, determined, strives to learn/grow as an employee daily and is a great team player. When given a task, it\'s completed accurately and timely. She possesses great communication and analytical skills. ”"]']
User: ['Patrick Churaman', 'Professional and Skilful', 'Property Handymaintenance Contractor LLC', 'Property', '[{"company":"Property","company_id":null,"location":"Greater Seattle Area","positions":[{"description":"Repair,Remodel,Renovate,Restore,Updrade and Turnover Apartments,Single Homes and Rental Properties. Repair,Remodel,Renovate,Restore,Updrade and Turnover Apartments,Single Homes and Rental Properties.","duration":"Feb 2014 - Present 8 years 5 months","duration_short":"8 years 5 months","end_date":"Present","start_date":"Feb 2014","subtitle":"Property","title":"Owner/General Manager -Property Handymaintenance Contractor LLC"}],"url":""},{"company":"Mullally Development Company","company_id":null,"location":"Queen Anne Seattle WA","positions":[{"description":"Leasing,Maintaining and Managing an apartment complex with 37 Units.Worked with AMSI ,YARDI,YesEnergy,OnlineCity Lights,Moco Inc for screening,home online check depositing , excel ,Microsoft word,banking,balancing.Complete all turns,repairs,oversee vendors ,landscape and maintenance technician,accept bids ,make decisions on behalf of the Property Manager. Leasing,Maintaining and Managing an apartment complex with 37 Units.Worked with AMSI ,YARDI,YesEnergy,OnlineCity Lights,Moco Inc for screening,home online check depositing , excel ,Microsoft word,banking,balancing.Complete all turns,repairs,oversee vendors ,landscape and maintenance technician,accept bids ,make decisions on behalf of the Property Manager.","duration":"Sep 2015 May 2016 9 months","duration_short":"9 months","end_date":"May 2016","start_date":"Sep 2015","subtitle":"Mullally Development Company","title":"Onsite Property Manager"}],"url":""},{"company":"Riverstone Residential Group","company_id":"riverstone-residential-group","location":"Alto Apts Seattle","positions":[{"description":"Managed maintenance technicians and house keepers ,oversee vendors ,complete unit turns on a timely manner,communicate with managers and tenants ,complete tenants work orders ,schedule mechanical repairs ,Order materials and keep the facility up yo code.Manage Safety meetings and Preventive measures and Fire Drills. Managed maintenance technicians and house keepers ,oversee vendors ,complete unit turns on a timely manner,communicate with managers and tenants ,complete tenants work orders ,schedule mechanical repairs ,Order materials and keep the facility up yo code.Manage Safety meetings and Preventive measures and Fire Drills.","duration":"Jun 2014 May 2015 1 year","duration_short":"1 year","end_date":"May 2015","start_date":"Jun 2014","subtitle":"Riverstone Residential Group","title":"Maintenance Supervisor"}],"url":"https://www.linkedin.com/company/riverstone-residential-group"},{"company":"Senior Living Facility","company_id":null,"location":"Seattle","positions":[{"description":"Maintain and Manage the facility,repair remodel and complete preventive maintenance.In charge of housekeeping,time schedules and day to day operation.Safety Alarm Systems,Fire Safety,Fire Drills and Prevention,Tag out Lock out -Control of Hazardous Energy,Disaster Preparedness,OSHA,WISHA,Health Hazards and Prevention.PTAC and HVAC Maintenance ,Temperature Control Systems and its Use. Maintain and Manage the facility,repair remodel and complete preventive maintenance.In charge of housekeeping,time schedules and day to day operation.Safety Alarm Systems,Fire Safety,Fire Drills and Prevention,Tag out Lock out -Control of Hazardous Energy,Disaster Preparedness,OSHA,WISHA,Health Hazards and Prevention.PTAC and HVAC Maintenance ,Temperature Control Systems and its Use.","duration":"Feb 2014 Jun 2014 5 months","duration_short":"5 months","end_date":"Jun 2014","start_date":"Feb 2014","subtitle":"Senior Living Facility","title":"Maintenance Director"}],"url":""},{"company":"Mcleod Construction, LLC","company_id":"mcleod-construction-llc","location":"Greater Seattle Area","positions":[{"description":"Repair,Renovate,Restore.Remodel Condominiums from Ground to Roof.-Including Apartments and Single HomesCarpentry,Painting,Drywall,Textures,Electrical,Plumbing and Emergencies.Laid off . Repair,Renovate,Restore.Remodel Condominiums from Ground to Roof.-Including Apartments and Single HomesCarpentry,Painting,Drywall,Textures,Electrical,Plumbing and Emergencies.Laid off .","duration":"Oct 2013 Nov 2013 2 months","duration_short":"2 months","end_date":"Nov 2013","start_date":"Oct 2013","subtitle":"Mcleod Construction, LLC","title":"Service Carpenter"}],"url":"https://www.linkedin.com/company/mcleod-construction-llc"},{"company":"Giddens Industries","company_id":null,"location":"Everett","positions":[{"description":"Run machine making parts,Deburr Parts, ATA Drill-jig(Drill spec) parts and Assembler.All and most parts of Titanium and Aluminium are made for Boeing. Run machine making parts,Deburr Parts, ATA Drill-jig(Drill spec) parts and Assembler.All and most parts of Titanium and Aluminium are made for Boeing.","duration":"Aug 2012 Sep 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2013","start_date":"Aug 2012","subtitle":"Giddens Industries","title":"Machine Operator/Deburrer/Assembler"}],"url":""},{"company":"Everett Community College","company_id":null,"location":"SnoIsle - Airport Road Everett Wa.","positions":[{"description":"Precision Machining Classes Precision Machining Classes","duration":"Mar 2012 Jun 2012 4 months","duration_short":"4 months","end_date":"Jun 2012","start_date":"Mar 2012","subtitle":"Everett Community College","title":"Precision Machining"}],"url":""},{"company":"A\'s Handyman and General Contractor","company_id":null,"location":"Mountlake Terrace Wa.","positions":[{"description":"Complete Maintenance to Real Estate Properties -Maintain,Upgrade and Repair Single Homes and Rental Units.Plumbing-Carpentry-Electrical-Tiles-Laminate-Floors-Roofs-Painting-Drywall-Doors-Locks-Trims Etc. Complete Maintenance to Real Estate Properties -Maintain,Upgrade and Repair Single Homes and Rental Units.Plumbing-Carpentry-Electrical-Tiles-Laminate-Floors-Roofs-Painting-Drywall-Doors-Locks-Trims Etc.","duration":"Jan 2006 Jun 2012 6 years 6 months","duration_short":"6 years 6 months","end_date":"Jun 2012","start_date":"Jan 2006","subtitle":"A\'s Handyman and General Contractor","title":"Owner/Manger"}],"url":""},{"company":"Pam\'s Kitchen Restaurant-Caribbean","company_id":null,"location":"5000 University Way Seattle,Wa.","positions":[{"description":"Assist in Dish Washing,Cooking,Maintenance and Management.DJ for Party Nights Assist in Dish Washing,Cooking,Maintenance and Management.DJ for Party Nights","duration":"Sep 2006 Sep 2010 4 years 1 month","duration_short":"4 years 1 month","end_date":"Sep 2010","start_date":"Sep 2006","subtitle":"Pam\'s Kitchen Restaurant-Caribbean","title":"Owner/Manager"}],"url":""},{"company":"City of Shoreline","company_id":"city-of-shoreline","location":"","positions":[{"description":"Remodeled and Maintained the City\'s Buildings,City Hall and Police Precint.Resigned and took a full time job with Pinnacle. Remodeled and Maintained the City\'s Buildings,City Hall and Police Precint.Resigned and took a full time job with Pinnacle.","duration":"Jan 2010 May 2010 5 months","duration_short":"5 months","end_date":"May 2010","start_date":"Jan 2010","subtitle":"City of Shoreline","title":"Facilities Helper-Part time"}],"url":"https://www.linkedin.com/company/city-of-shoreline"},{"company":"Pinnacle Property Management Ltd","company_id":"pinnacle-property-management-ltd","location":"","positions":[{"description":"Laid Off-As a Maintenance Supervisor for 230 Units in Mukilteo with 2 technicians,Pool and Grounds. Laid Off-As a Maintenance Supervisor for 230 Units in Mukilteo with 2 technicians,Pool and Grounds.","duration":"2010 2010 less than a year","duration_short":"less than a year","end_date":"2010","start_date":"2010","subtitle":"Pinnacle Property Management Ltd","title":"Maintenance Supervisor"}],"url":"https://www.linkedin.com/company/pinnacle-property-management-ltd"},{"company":"RM Services LLC","company_id":null,"location":"Seattle to Bellevue","positions":[{"description":"Laid Off- Complete Maintenance to 20 Jack In The Box Buildings from Ground up to Roof. Laid Off- Complete Maintenance to 20 Jack In The Box Buildings from Ground up to Roof.","duration":"Sep 2009 Dec 2009 4 months","duration_short":"4 months","end_date":"Dec 2009","start_date":"Sep 2009","subtitle":"RM Services LLC","title":"Building Technician"}],"url":""},{"company":"Phillips Real Estate Services/ & Cornell & Associates RE.","company_id":"phillipsrealestate","location":"Greater Seattle Area","positions":[{"description":"Worked as an Onsite Resident Manager and was contracted as a Vendor/General Contractor to complete Repairs and Upgrade to Rental Units and Single Homes. Worked as an Onsite Resident Manager and was contracted as a Vendor/General Contractor to complete Repairs and Upgrade to Rental Units and Single Homes.","duration":"Jan 2003 Sep 2009 6 years 9 months","duration_short":"6 years 9 months","end_date":"Sep 2009","start_date":"Jan 2003","subtitle":"Phillips Real Estate Services/ & Cornell & Associates RE.","title":"Resident Manager and Vendor/Contractor"}],"url":"https://www.linkedin.com/company/phillipsrealestate"}]', '["Ansel James “I worked with Patrick a number of years ago when we volunteered to make a friend’s home wheelchair accessible. It was a challenge but we got the job done. The work involved plumbing, tiling, removing a wall and widening some doors. Patrick’s pleasant disposition and positive outlook made it a pleasure to work with him.”","LinkedIn User “I have worked with Patrick more than once and everytime I have been more than pleased with the results. He is quite amicable and his quotes were always very reasonable. Every time he has delivered on time and on budged. If every contractor I\'ve worked with was like him, life would have been so much more easier to manage. If you are thinking about hiring him for a job, then please by all means go ahead and you\'ll be happy that you made a good decision after you have already seen the results that he delivers.”"]']### Assistant: The agent's job is to develop relationships with clients and find real estate solutions, and today the agent is reaching out to the user because they need assistance with repairing, remodeling, and upgrading their rental properties.
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### Human: Agent: ['Linda S.', "Accomplished Executive Assistant and trusted right hand with 20 years’ experience providing high-level, confidential support to C-suite executives in the Real Estate, Oil and Gas, Technology, and Legal industries. Committed to anticipating needs, handling multiple critical assignments, and representing busy executives to clients, potential clients, employees, and the public. Highly resourceful team-player, with the ability to also be extremely effective independently. Accustomed to working in a fast-paced and dynamic environment. Positioned to serve as an effective gatekeeper and gateway who is a diplomatic communicator and strategic partner, cultivating relationships and contributing to the success of the business. Amongst the executive team and peers, known as an outside-the-lines thinker, meticulous organizer, and detailed professional who always has a Plan B and C. Demonstrates proactive approaches to problem-solving with strong decision-making capability.Core Strengths: ✓ Calendar Management ✓ Relationship Development ✓ Negotiation ✓ Event Planning ✓ Complex Travel Arrangements ✓ Business Planning ✓ Staff Supervision ✓ Project Management ✓ Cross-Functional Liaison ✓ Business Writing Skills ✓ Productivity Improvement ✓ High Proficiency in MS OfficeSelected Highlights:➀ Actively involved in YPO; planned and coordinated 20+ large-scale regional, business, personal, family and educational events at various offsite locations with 100+ attendees.➁ Successfully prioritize conflicting needs; handle matters expeditiously, proactively, and follow-through on projects to successful completion, often with deadline pressures.➂ Maintained multidimensional complex calendar events and created a highly efficient organized filing system. Implemented processes and procedures that increased operational efficiency.➃ Monitored costs, checked credit card statements and expense reports, negotiated vendors' contracts contributing to a reduction in business expenses.", 'Executive Assistant', 'Relocation from TX to FL', '[{"company":"Relocation from TX to FL","company_id":null,"location":"West Palm Beach, Florida Area","positions":[{"description":"","duration":"Jul 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Jul 2019","subtitle":"Relocation from TX to FL","title":"Executive Assistant"}],"url":""},{"company":"Boxer Property","company_id":"boxer-property","location":"Houston, Texas Area","positions":[{"description":"Provided high-level support to the Chairman/CEO and managed project-based or special assignments requiring planning and coordination with leadership staff. Screened and routed phone calls, resolving any information requests. Processed and responded to 100-200 emails daily, taking action when needed. Planned and scheduled meetings and events, both domestic and global. Prepared and drafted business correspondence for internal and external use, including proofreading. Planned and managed complex local and international travel arrangements, including procurement of Visas and all required travel documents. Built relationships crucial to the success of the business, and managed a variety of projects.","duration":"2004 May 2019 15 years","duration_short":"15 years","end_date":"May 2019","start_date":"2004","subtitle":"Boxer Property","title":"Executive Assistant to The Chairman & CEO"}],"url":"https://www.linkedin.com/company/boxer-property"},{"company":"Oxy","company_id":"oxy","location":"Los Angeles, California","positions":[{"description":"Acted as the liaison and executive point of contact between the Chairman & CEO, all company department heads, and internal/external clients. Communicated with and developed relationships with board members, corporate heads and stockholders, and attended annual stockholders meetings. Received and managed phone calls from elected officials, corporate heads, entertainment figures, and members of several Middle Eastern Royal families.Composed and reviewed letters, organizational charts, invitations, and memos for accuracy.Developed and managed an efficient documentation and filing system. Participated in the organization and coordination of high-profile events and tracked projects to timely completion.","duration":"2000 2003 3 years","duration_short":"3 years","end_date":"2003","start_date":"2000","subtitle":"Oxy","title":"Executive Assistant to Chairman & CEO"}],"url":"https://www.linkedin.com/company/oxy"}]', '["Monica Sherman “Linda is a very polished, professional Executive Assistant. She is very capable and works well with C-Level executives in a professional environment.”","Mirna Centeno “Anthony J. D’Angelo said “Without a sense of caring, there can be no sense of community”. No one has a bigger heart and a sense of passion for everything she does more than Linda. She creates a great community and ethical work environment wherever she goes. It’s a shame there aren’t more people with a sense personal responsibility like hers. ”"]']
User: ['Michele Doyle', 'Professional Administrative Management, Office Management, Senior Executive Assistant with a progressive organization that fosters a good working environment, recognizes solid work ethic.Specialties: Strong organizational, technical and interpersonal skills. Trustworthy, ethical and discreet, committed to maintaining an efficient and positive work environment. Confident and poised while interacting with individuals at all levels. Detail oriented and resourceful, able to multi-task, prioritize, and manage time effectively.', 'Operations', 'Small Business Adminstration', '[{"company":"Small Business Adminstration","company_id":"small-business-adminstration","industry":"Consumer Services","location":"Herndon, Virginia","positions":[{"description":"","duration":"Sep 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Sep 2017","subtitle":"Small Business Adminstration","title":"Operations and Rotation Specialist"}],"url":"https://www.linkedin.com/company/small-business-adminstration"},{"company":"CINQ Creative","company_id":"cinq-creative","location":"Frederick, MD","positions":[{"description":"","duration":"Feb 2017 Oct 2020 3 years 9 months","duration_short":"3 years 9 months","end_date":"Oct 2020","start_date":"Feb 2017","subtitle":"CINQ Creative","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/cinq-creative"},{"company":"Andy Werner & Associates / RE/MAX Real Estate","company_id":"re-max-real-estate-group","location":"Gaithersburg, Maryland","positions":[{"description":"","duration":"Nov 2015 Oct 2017 2 years","duration_short":"2 years","end_date":"Oct 2017","start_date":"Nov 2015","subtitle":"Andy Werner & Associates / RE/MAX Real Estate","title":"Office Manager"}],"url":"https://www.linkedin.com/company/re-max-real-estate-group"},{"company":"The Navy Exchange","company_id":"us-navy-exchange-subasenlon","location":"Walter Reed National Military Medical Center - Bethesda","positions":[{"description":"","duration":"Mar 2012 Nov 2015 3 years 9 months","duration_short":"3 years 9 months","end_date":"Nov 2015","start_date":"Mar 2012","subtitle":"The Navy Exchange","title":"Northern District Administrative Assistant"}],"url":"https://www.linkedin.com/company/us-navy-exchange-subasenlon"},{"company":"GGG","company_id":null,"location":"Rockville, Maryland","positions":[{"description":"","duration":"Sep 1996 Dec 2011 15 years 4 months","duration_short":"15 years 4 months","end_date":"Dec 2011","start_date":"Sep 1996","subtitle":"GGG","title":"Exec Asst"}],"url":""}]', '["Claudia Cazier “I have known Michele for over 11 years now. I first started dealing with Michele when I was employed at Rolyn Companies as their Controller and she was employed with Goodman, Gable and Gould. Rolyn was the construction company that worked closely with the public adjusters that Michele worked for. Almost on a daily basis we dealt with the financial end of the property losses, reviewing progress and payments. She kept very detailed excel spreadsheets and was always on top of all the claims. Michele thoroughly researched all avenues in regards to every loss she handled; ready to anticipate any problems or questions that might arise. Because of her organizational and detailed skills this set her above other support staffers in their various offices locations. Her communication skills were great when dealing with the clients and insurance companies; always made the client feel they were top priority. Michele would be an asset to any company with her professionalism, dependability, confidentiality and overall personality.”","LinkedIn User “It is with great pleasure that I recommend Michele Doyle. I have known Michele for over twelve years and she has always displayed a high degree of integrity, responsibility and ambition. Further, I consider her to be a leader, rather than a follower. She has proven her leadership capabilities in her training of new hires, organization skills and her ability to multi-task and prioritize, as well as her willingness to assist outside the normal scope of duties. Michele is most definitely a team player. Her good judgement and mature outlook ensure a logical and practical approach to all of her endeavors. I believe Michele would be an asset to any organization and give her my wholehearted endorsement.”"]']### Assistant: The agent's job is to provide high-level support to executives in various industries, and today, the agent is reaching out to the user because they need assistance with organizing and coordinating a high-profile event.
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### Human: Agent: ['Tim Thorn', 'I am an entrepreneur at heart. I am self motivated and enjoy working with businesses to solve problems and be a part of their success.I have a passion for IT that I love sharing.My objective is to build my own business up and be able to help as many businesses as I can.I enjoy volunteering my time with kids and being involved with my own kids sports and interests.', 'Owner - T-TEK at T-Tek, LLC', 'T-Tek, LLC', '[{"company":"T-Tek, LLC","company_id":"t-tek-llc","industry":"Information Technology and Services","location":"Owatonna, MN","positions":[{"description":"I provide Managed Services and IT consulting to the Southern MN and south metro area. My focus is on Small and Medium sized businesses. My Company provides network planning and implementation, server consolidation, network management, computer repair and maintenance.We are your one stop shop for any of your business technology needs. I provide Managed Services and IT consulting to the Southern MN and south metro area. My focus is on Small and Medium sized businesses. My Company provides network planning and implementation, server consolidation, network management, computer repair and maintenance.We are your one stop shop for any of your business technology needs.","duration":"Apr 2012 - Present 9 years 8 months","duration_short":"9 years 8 months","end_date":"Present","start_date":"Apr 2012","subtitle":"T-Tek, LLC","title":"Owner - T-TEK"}],"url":"https://www.linkedin.com/company/t-tek-llc"},{"company":"Technology Navigators","company_id":"technology-navigators","location":"","positions":[{"description":"Service manager, sales, and consulting. Service manager, sales, and consulting.","duration":"Apr 2005 Mar 2012 7 years","duration_short":"7 years","end_date":"Mar 2012","start_date":"Apr 2005","subtitle":"Technology Navigators","title":"VP"}],"url":"https://www.linkedin.com/company/technology-navigators"},{"company":"Phoenix Air Systems","company_id":"phoenix-air-systems","location":"","positions":[{"description":"Managed field service technicians, aftermarket parts, sales & service. Managed field service technicians, aftermarket parts, sales & service.","duration":"Jan 2001 Apr 2005 4 years 4 months","duration_short":"4 years 4 months","end_date":"Apr 2005","start_date":"Jan 2001","subtitle":"Phoenix Air Systems","title":"Service Manager"}],"url":"https://www.linkedin.com/company/phoenix-air-systems"}]', '["Larry Phelps “I have enjoyed knowing and working with Tim for a number of years. I have found that he is very honest and trustworthy. He is a very good communicator - whether he is talking to a very technical person or a non-technical person. TIm has excellent technical skills and knowledge of IT. I highly recommend Tim; great IT consultant and a great person.”","Dan Nechville “Tim get the job done and then I can keep working. By getting the job done right the first time, I can continue to be productive.”"]']
User: ['Jovani Israel Gonzalez Bustos', 'Finance & Operations Executive with a 20+ years progressive career, mostly in manufacturing, metal-mechanic and automotive industry.', 'Operational Excellence Director - Global I&I at Comau', 'Comau', '[{"company":"Comau","company_id":"comau","industry":"Industrial Automation","location":null,"positions":[{"description":"","duration":"Apr 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Comau","title":"Operational Excellence Director - Global I & I"},{"description":"","duration":"Nov 2020 Apr 2021 6 months","duration_short":"6 months","end_date":"Apr 2021","start_date":"Nov 2020","subtitle":"Comau","title":"Quality & Business Improvement Director - North America"},{"description":"","duration":"Aug 2018 Oct 2020 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2020","start_date":"Aug 2018","subtitle":"Comau","title":"Business Improvement Director - North America"},{"description":"","duration":"Nov 2015 Jul 2018 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jul 2018","start_date":"Nov 2015","subtitle":"Comau","title":"Managing Director - MX"},{"description":"","duration":"Apr 2013 Oct 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2015","start_date":"Apr 2013","subtitle":"Comau USA","title":"Business Unit Controller - USA"},{"description":"","duration":"May 2011 Apr 2013 2 years","duration_short":"2 years","end_date":"Apr 2013","start_date":"May 2011","subtitle":"Comau MX","title":"CFO - MX"},{"description":"","duration":"Sep 2009 May 2011 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2011","start_date":"Sep 2009","subtitle":"Comau (MX)","title":"Head of Controlling - MX"}],"url":"https://www.linkedin.com/company/comau"},{"company":"Hella","company_id":"hella","location":null,"positions":[{"description":"","duration":"May 2005 Jun 2009 4 years 2 months","duration_short":"4 years 2 months","end_date":"Jun 2009","start_date":"May 2005","subtitle":"Hella","title":"Plant Controller"},{"description":"","duration":"Jul 2003 Apr 2005 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 2005","start_date":"Jul 2003","subtitle":"HELLA","title":"Project Controller"},{"description":"","duration":"Jan 2002 Jun 2003 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2003","start_date":"Jan 2002","subtitle":"HELLA","title":"International Accounts Receivables"}],"url":"https://www.linkedin.com/company/hella"},{"company":"Sony Music Entertainment","company_id":"sony-music-entertainment","location":null,"positions":[{"description":"","duration":"Nov 1999 Dec 2001 2 years 2 months","duration_short":"2 years 2 months","end_date":"Dec 2001","start_date":"Nov 1999","subtitle":"Sony Music Entertainment","title":"Financial Statements & Analysis Chief"},{"description":"","duration":"Dec 1998 Oct 1999 11 months","duration_short":"11 months","end_date":"Oct 1999","start_date":"Dec 1998","subtitle":"Sony Music Entertainment","title":"Senior Financial Analyst"}],"url":"https://www.linkedin.com/company/sony-music-entertainment"},{"company":"Arthur Andersen (1885 -> 2002) Official","company_id":"arthur-andersen---2002-official-","location":"Mexico","positions":[{"description":"","duration":"1998 1998 less than a year","duration_short":"less than a year","end_date":"1998","start_date":"1998","subtitle":"Arthur Andersen (1885 -> 2002) Official","title":"Staff"}],"url":"https://www.linkedin.com/company/arthur-andersen---2002-official-"},{"company":"Sunbeam Mexicana","company_id":null,"location":"","positions":[{"description":"","duration":"1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"1997","subtitle":"Sunbeam Mexicana","title":"Analista Financiero"}],"url":""}]', '["Arturo Galindo Breton “Jovani was a great colleague. From him I learned not to leave loose ends and finish my work always with quality. He taught me to take challenges and overcome my weaknesses. It\'s a great leader, a great coach and his management skills are higher than average. I hope someday to work with him again.”","Jessica Oviedo “Es un profesional en todos los sentidos, tiene un buen liderazgo, desarrolla a su personal de manera ética y profesional logrando así el logro de sus metas de lo particular a lo general.”"]']### Assistant: The agent's job is to provide IT consulting services to businesses, and today they are reaching out to the user because they need assistance with implementing operational excellence strategies in their manufacturing company.
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### Human: Agent: ['Anita Sanders', "Project Manager with Certified Associate of Project Management (CAPM) and BA in Business Management. Background includes collaborating with project teams to successfully implement, manage, and close out projects. Client's objectives and expectations are met or exceeded through excellent communication and service. Industry experience includes health care, manufacturing, residential and commercial real estate.Specialties: MS – ExcelMS – PowerPoint MS – WordMS – OutlookMS – ProjectMS - Visio Adobe Acrobat ProCAPM - PMICBRE – PJM Foundations Training LEED – NC, CI Workshops SAP Cognos – PowerPlay Cognos – Impromptu", 'Corporate Real Estate Project Manager at Concentra', 'Concentra', '[{"company":"Concentra","company_id":"concentra","industry":"Health, Wellness and Fitness","location":"Addison, Texas","positions":[{"description":"Collaborate with the VP of Real Estate, Leasing, Facilities, and Property Management to provide outstanding customer service to Concentra colleagues nation wide. Manage construction projects, office moves, and cubicle reconfigurations.","duration":"Jun 2011 - Present 10 years 2 months","duration_short":"10 years 2 months","end_date":"Present","start_date":"Jun 2011","subtitle":"Concentra","title":"Corporate Real Estate Project Manager"}],"url":"https://www.linkedin.com/company/concentra"},{"company":"SB Property Management","company_id":"sb-property-management","location":"","positions":[{"description":"Manage personal real estate portfolio of single family houses. Search for and analyze rental property investment opportunities, oversee rehab and repair projects, screen tenants, and maintain bookkeeping using property management software. Member of Lifestyles Unlimited Real Estate Investment Group.","duration":"Jan 2011 Jul 2011 7 months","duration_short":"7 months","end_date":"Jul 2011","start_date":"Jan 2011","subtitle":"SB Property Management","title":"Owner"}],"url":"https://www.linkedin.com/company/sb-property-management"},{"company":"CB Richard Ellis","company_id":"cbre","location":"","positions":[{"description":"Provide support to CBRE Project and Facility Managers at the Hewlett-Packard Headquarters in Plano, Texas.","duration":"Nov 2009 Feb 2011 1 year 4 months","duration_short":"1 year 4 months","end_date":"Feb 2011","start_date":"Nov 2009","subtitle":"CB Richard Ellis","title":"Project Coordinator, Hewlett Packard Account"}],"url":"https://www.linkedin.com/company/cbre"},{"company":"Goodman Networks","company_id":"goodmansolutions","location":"","positions":[{"description":"Collaborated with newly formed Architectural and Engineering team on a temporary project to transfer archived documentation from client\'s system to Goodman Networks\' project management system. Participated in project implementation, training team members, and completion of the project.","duration":"Oct 2009 Nov 2009 2 months","duration_short":"2 months","end_date":"Nov 2009","start_date":"Oct 2009","subtitle":"Goodman Networks","title":"Project Coordinator"}],"url":"https://www.linkedin.com/company/goodmansolutions"},{"company":"CB Richard Ellis","company_id":"cbre","location":null,"positions":[{"description":"Teamed with Senior Project Managers on commercial real estate construction projects with budgets up to $5 million - new construction, tenant improvements, and office relocations.Involved with full project life cycle from planning to close out of up to 25 projects at a time.Led small to medium size projects within portfolio – coordinated new signage, furniture order and installation, and relocation of 11 businesses to newly constructed office building.Established good working relationships with peers, vendors, tenants, and project stakeholders through proactive management, attention to details, receptive listening, quick follow up, and a positive approach to resolving issues.","duration":"Nov 2008 Sep 2009 11 months","duration_short":"11 months","end_date":"Sep 2009","start_date":"Nov 2008","subtitle":"CB Richard Ellis","title":"Assistant Project Manager, Baylor Account"},{"description":"Involved with general contractor bidding process, executing contract agreements, budget reconciliation, invoice payments, project management fee billing, and close outs. Maintained master Excel spreadsheet of department’s existing and pipeline of up to 100 projects to track actual revenue against forecasted revenue. Managed invoicing and collections of project management fees. Quickly resolved aged billing issues.Attended project update meetings and circulated meeting minutes. Organized department’s filing system, maintained library of marketing materials.Planned large events – Project Management Town Hall Meetings, internal training, and specialized real estate workshops.","duration":"Aug 2006 Nov 2008 2 years 4 months","duration_short":"2 years 4 months","end_date":"Nov 2008","start_date":"Aug 2006","subtitle":"CB Richard Ellis","title":"Project Coordinator – Dallas Local Market Area"}],"url":"https://www.linkedin.com/company/cbre"},{"company":"Pregis Hexacomb Packaging","company_id":"pregis","location":"","positions":[{"description":"Created periodic sales performance reports for President and senior sales team. Led process improvement projects – tracked and documented market index price changes and determined the impact to revenue, implemented a prospective customer database for sales team to record sales pursuit efforts, tracked invoices and payments previously not accounted for. Planned and directed corporate meeting events for President and Senior Sales Team.","duration":"Jul 2003 Apr 2006 2 years 10 months","duration_short":"2 years 10 months","end_date":"Apr 2006","start_date":"Jul 2003","subtitle":"Pregis Hexacomb Packaging","title":"Sales Support Administrator"}],"url":"https://www.linkedin.com/company/pregis"},{"company":"Pactiv Corporation","company_id":"pactiv","location":"","positions":[{"description":"Prepared sales reports for rebate and broker commission payments. Developed Excel macros that dramatically improved report turn around time from 15 days to 5 days.Implemented new broker commission payments by instituting direct deposit and emailing related statements instead of over night carrier resulting in annual savings of over $6,000. Worked on SAP data improvement project team with accounting managers and IT. Voted employee of the month by peers based on positive attitude, volunteering to take on additional workload, and training new employees.","duration":"Nov 1999 Jul 2003 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jul 2003","start_date":"Nov 1999","subtitle":"Pactiv Corporation","title":"Accounting Specialist"}],"url":"https://www.linkedin.com/company/pactiv"}]', '["“Anita is a diligent worker and a team player. It was a privilege to work along side her. Her attitude and helpfulness were an asset to the team.”","“Anita was a great asset to our company; Anita worked herself through the ranks at CBRE from an Administrative Assistant to an Assistant Project Manager. She worked directly for me coordinating projects, managing invoices, meeting clients, creating schedules for budgets and helped keeping our client happy. Anita goes out of her way above and beyond to get her work done and more, completing tasks quickly and searching for more items to pursue. Anita was a hard worker and was emailing at all hours of the night keeping our projects a float. Anita would be a great asset to anyone who hired her, her drive and motivation would give any future employer any options at various positions because of her skill levels. Anita can handle anything given to her and accepts the challenges.”"]']
User: ['Daniel Sullivan, PMP', 'Detailed performance-driven manager with 10+ years of experience in construction, management, and operations, offering a rich mix of administrative talents, project management and construction knowledge. Hands-on leader able to cultivate partnerships with teams, vendors/suppliers, and customers. Proven track record maintaining project costs, budgets, and construction schedules. Thrives under the challenge of planning, developing, and executing demanding projects simultaneously.', 'Senior Project Manager • Construction', 'JLL', '[{"company":"JLL","company_id":"jll","industry":"Leasing Real Estate","location":null,"positions":[{"description":"Palm Beach County Team Lead","duration":"Oct 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Oct 2019","subtitle":"JLL","title":"Senior Project Manager"},{"description":"","duration":"Nov 2017 Oct 2019 2 years","duration_short":"2 years","end_date":"Oct 2019","start_date":"Nov 2017","subtitle":"JLL","title":"Project Manager"}],"url":"https://www.linkedin.com/company/jll"},{"company":"Wyndham Vacation Ownership","company_id":"wyndham-vacation-ownership","location":"Las Vegas, Nevada","positions":[{"description":"","duration":"Nov 2015 Nov 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Nov 2017","start_date":"Nov 2015","subtitle":"Wyndham Vacation Ownership","title":"Project Manager"}],"url":"https://www.linkedin.com/company/wyndham-vacation-ownership"},{"company":"DBS Building & Design LLC","company_id":null,"location":"Boonton, New Jersey","positions":[{"description":"","duration":"Aug 2010 Nov 2015 5 years 4 months","duration_short":"5 years 4 months","end_date":"Nov 2015","start_date":"Aug 2010","subtitle":"DBS Building & Design LLC","title":"Owner and Principal"}],"url":""},{"company":"YMCA of the USA","company_id":"ymcausa","location":"Mountain Lakes, New Jersey","positions":[{"description":"","duration":"Sep 2005 Nov 2015 10 years 3 months","duration_short":"10 years 3 months","end_date":"Nov 2015","start_date":"Sep 2005","subtitle":"YMCA of the USA","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/ymcausa"}]', '["John Hopper, MBA “I had the pleasure of partnering with Daniel Sullivan on several large projects. Daniel is both professional and highly motivated. Daniel is someone who figures things out in the field and runs toward problems rather than away from problems. Daniel does not back down from scenarios that are difficult in order to avoid headaches. Daniel worked seven days a week to meet deadlines when he had to and took his work personally. Daniel\'s integrity is a principle part of who he is. If I had a project that I needed managed I would have Daniel Sullivan managing that project because it would give me peace of mind that the project would come in on time, under budget, and meet my expectations of quality.”","Kevin Rocha “I have worked with Dan on several large scale projects at various resorts/sales centers for Wyndham. Dan is a great asset and resource. He helped problem solve tricky situations, is willing to think outside the box when it comes to cost saving measures, and always makes sure that every stake holder involved in the project is heard and considered. I look forward to working on any project Dan is associated with because I know it will be handled professionally, promptly, and completely.”"]']### Assistant: The agent's job is to manage construction projects and office moves, and today, the agent is reaching out to the user because they need to discuss a potential collaboration on a demanding construction project that requires detailed planning and execution.
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### Human: Agent: ['Russ Hollingsworth', 'Veteran SaaS strategic/enterprise account executive. - Located in Indianapolis, IN. High performing Enterprise and Mid Market account executive leveraging years of experience in sales, marketing, and management. My mission: Increase company revenue and provide measurable value to my customers. *** Sales, SaaS, B2B, Budget, Business Development, Channel Sales, Consultative Sales, CRM, Field Sales, Sales Analysis, Sales Forecasting, Sales Solutions, Sales Training, Sales Presentations, Value Proposition, Territory Management, Prospecting, Pipeline, Post Sales Support, Customer Service, Negotiating, C-Level Presentation, Up-Selling, Competitive Analysis, Qualifying, RFP, RFI, RFQ, Bid Preparation, Marketing Management, Market Research, Customer Retention, Account Management, Product Development, Software Sales, Enterprise Sales, Key Account Management, National Account Management, Public Speaking, Revenue Growth, Closing, Objection Handling, Sales Cycle, Challenger Sale, SPIN Selling, Procurement, Contracts, Cooperative Contracts,', 'Strategic Account Executive at Celigo', 'Celigo', '[{"company":"Celigo","company_id":"celigo-inc","industry":"Software Development","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Celigo","title":"Strategic Account Executive"}],"url":"https://www.linkedin.com/company/celigo-inc"},{"company":"Pushpay","company_id":"pushpay-ltd","location":"Redmond, Washington (Remote from Indianapolis)","positions":[{"description":"Hired to help launch an Enterprise Account team for market leader in giving and engagement solutions.- Enterprise Team: Selling SaaS solutions to Churches (non profits/schools) with average weekly attendance of 1,000 people and higher. Generally with budgets in excess of 5M and have sold to organizations with operational budgets as large as 25M.- Prospected and sold into an 8 state market managing pipeline in Salesforce, partnering with SDRs, traveling and presenting for leadership teams at larger accounts, managing all stages of the sales cycle by collaborating with various departments (engineering, marketing, implementation, customer success, etc.).- Closed 3.6M ARR selling a product that was typically 5x to 10x the cost of competitors.- Sold mid-market and enterprise accounts with deal size averaging between $5,000 and $60,000 ARR.- Achieved 118% of quota in second year with company.- Sold 161 new accounts (logos).Mid Market Team: Successfully engaging organizations with less sophisticated management teams who need extensive coaching to understand product and product value/ROI. Managing higher volume and shorter sales cycle as well as prospecting for new leads.Pushpay is a publicly traded technology company serving the faith and non profit sectors with world class giving and engagement software. They have over 11,000 customers, 350 staff, 181 million in annual revenue, cash flow positive, and annual processing volume of +6 Billion. Headquartered in Seattle, Washington.","duration":"Mar 2017 Sep 2021 4 years 7 months","duration_short":"4 years 7 months","end_date":"Sep 2021","start_date":"Mar 2017","subtitle":"Pushpay","title":"Enterprise Account Executive"}],"url":"https://www.linkedin.com/company/pushpay-ltd"},{"company":"Grace Presbyterian Church Peoria IL","company_id":"grace-presbyterian-church-peoria-il","location":"","positions":[{"description":"","duration":"Jan 2015 Jan 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2017","start_date":"Jan 2015","subtitle":"Grace Presbyterian Church Peoria IL","title":"Managing Director"}],"url":"https://www.linkedin.com/company/grace-presbyterian-church-peoria-il"},{"company":"Vale Church","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2009 Apr 2014 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2014","start_date":"Oct 2009","subtitle":"Vale Church","title":"Director of Creative Arts"}],"url":""},{"company":"Various","company_id":null,"location":"","positions":[{"description":"","duration":"1992 2010 18 years","duration_short":"18 years","end_date":"2010","start_date":"1992","subtitle":"Various","title":"Production & Marketing Specialist"}],"url":""},{"company":"Word Records","company_id":"word-records","location":"Nashville, Tennessee","positions":[{"description":"","duration":"1983 1992 9 years","duration_short":"9 years","end_date":"1992","start_date":"1983","subtitle":"Word Records","title":"Songwriter & Recording Artist"}],"url":"https://www.linkedin.com/company/word-records"}]', '["August Brown “Russ has always brought light, wisdom and a sophisticated approach to working with prospects and customers. His energy and consistency to build, steward and maintain his high performance was key in his success when we worked together. When I had questions or needed advice on deal work, or how to leverage other KBP in sales conversations, Russ was always there to bring fire to the table and help me win deals. ”","Dana Ashley “I met Russ Hollingsworth in 1986. As I would learn over the course of the next 3+ decades, his ground-breaking concepts in communication and relationships would impact my life and career like few others in my 67 years. As I’ve had the opportunity to teach on my 42-year calling of booking musicians and authors, both on the organization as well as the agency side of the phone, I continue to use Russ’ unique approach to instruct others how to think beyond what other colleagues are doing and implement a fresh perspective to set ourselves apart from the pack, having an eternal influence on their lives. I recommend him without reservation.”"]']
User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to increase company revenue and provide measurable value to customers, and today the agent is reaching out to the user because they need to discuss potential opportunities for collaboration in the healthcare industry.
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### Human: Agent: ['Sue Sciarini Gillio', 'Experienced Owner with a demonstrated history of working in the music and arts industry. Focused on family centered enrichment curriculum to strengthen families and the community.', 'Flute Instructor at Music Suite 408', 'Music Suite 408; the Paintbox Gallery; Westclox Fine Arts Factory', '[{"company":"Music Suite 408; the Paintbox Gallery; Westclox Fine Arts Factory","company_id":null,"location":"408 Fifth Street, Peru, IL 61354","positions":[{"description":"Owner & Flute Educator Owner & Flute Educator","duration":"Aug 2012 - Present 9 years 8 months","duration_short":"9 years 8 months","end_date":"Present","start_date":"Aug 2012","subtitle":"Music Suite 408; the Paintbox Gallery; Westclox Fine Arts Factory","title":"Proprietor & Flutist, Music Suite 408"}],"url":""},{"company":"Illinois Valley Community College","company_id":"illinois-valley-community-college","location":"","positions":[{"description":"","duration":"Aug 1991 - Present 30 years 8 months","duration_short":"30 years 8 months","end_date":"Present","start_date":"Aug 1991","subtitle":"Illinois Valley Community College","title":"Music Faculty"}],"url":"https://www.linkedin.com/company/illinois-valley-community-college"}]', '["Ashley Mekeel “Sue runs an extremely successful music and arts studio. Her vision for the arts in the Illinois Valley has opened so many doors for so many aspiring arts instructors and students at her studio. Contact Sue for music/art lessons, and for renting the Fine Arts Factory room. ”"]']
User: ['Pedro Jarquin', 'Pedro el Poeta is a professional, self motivated artist, activist, and educator whose style, charisma, meticulous wordsmith-ing, and powerful stage presence sets him far above other independent artists in his genre.', 'English Teacher at Enterprise High School', 'Enterprise High School', '[{"company":"Enterprise High School","company_id":null,"location":"Clearwater, FL","positions":[{"description":"English Teacher/Art History Teacher at a dropout prevention charter school for 16-22 year old at-risk students needing one last chance to get their High School Diplomas.","duration":"Sep 2014 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Sep 2014","subtitle":"Enterprise High School","title":"English Teacher"}],"url":""},{"company":"Improv. Records","company_id":null,"location":"","positions":[{"description":"Pedro el Poeta performed internationally on many stages, including televised concerts on Nicaraguan National Television, many radio appearances, special features, like opening for George Clinton & Parliament Funkadelics, among many things.","duration":"Sep 1999 - Present 22 years","duration_short":"22 years","end_date":"Present","start_date":"Sep 1999","subtitle":"Improv. Records","title":"Hip-Hop Street Reporter and Spoken Word Extraordinaire"}],"url":""},{"company":"Oak Park Middle and High School","company_id":null,"location":"","positions":[{"description":"English teacher/mentor at a school for underprivileged children.","duration":"Oct 2007 Aug 2008 11 months","duration_short":"11 months","end_date":"Aug 2008","start_date":"Oct 2007","subtitle":"Oak Park Middle and High School","title":"Language Arts teacher"}],"url":""},{"company":"Nation of Poetry","company_id":null,"location":"","positions":[{"description":"El Presidente","duration":"Jun 2004 Jun 2008 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2008","start_date":"Jun 2004","subtitle":"Nation of Poetry","title":"President/Co-founder"}],"url":""}]', '["“Pedro is a dynamic, powerful force in the hip-hop and poetry scene in St Petersburg and Tampa. He is a tenacious self-starter who inspires everyone wiht his infectious optimism and boisterous creativity. As a voice, Pedro is one all his own while still speaking for all the rest of us with simple honesty and dignity.”","“I met Pedro in 2007, when we were teachers whose rooms were next door to each other. We had a very difficult school year, but Pedro was always upbeat, positive, and great to be around, and he continued to reach his students with his passion for creative writing. As a person, Pedro is easy to get along with, kind, funny, and very intelligent. As an artist, I was always struck by his constant desire to speak the truth in his poetry. As a person, as an artist, and as a professional, I can\'t recommend Pedro enough.”"]']### Assistant: The agent's job is to provide family-centered enrichment curriculum in the music and arts industry, and today, the agent is reaching out to the user because they need Pedro's expertise in spoken word and hip-hop to collaborate on a creative writing workshop for the agent's music and arts studio.
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### Human: Agent: ['Jaime Ainsworth', 'Experienced Executive Assistant with a demonstrated history of working in the financial services, wellness, PR and business consulting industries. Strong executive administrative professional and client service specialist.', 'Executive Assistant - Business Coordinator', 'MassMutual Northern California', '[{"company":"MassMutual Northern California","company_id":"massmutual-northern-california","industry":"Financial Services","location":"San Jose, CA","positions":[{"description":"Right hand to the brokerage director and brokers. Supporting brokerage and agency sales goals by assisting with application completion and processing, paramed scheduling, record retrieval, client correspondence, meeting management, and office organization.","duration":"Aug 2010 - Present 11 years","duration_short":"11 years","end_date":"Present","start_date":"Aug 2010","subtitle":"MassMutual Northern California","title":"New Business Coordinator, Executive Assistant to Brokerage Director"}],"url":"https://www.linkedin.com/company/massmutual-northern-california"},{"company":"BAVPA","company_id":null,"location":"California Bay Area","positions":[{"description":"Bay Area Virtual Personal Assistants (BAVPA) was created to meet the needs of the ever evolving business environment. Our team realized it was necessary to offer a more flexible support system as more and more entrepreneurs and business executives migrated to the West Coast. We bring years of experience in customer service and office management to assist start-ups, small businesses and corporations in cultivating their individual industries. BAVPA provides customized administrative support in a prompt, professional manner that is economical to growing businesses. Our quick and efficient mentality ensures that our clients receive high-quality service which translates into a streamlined environment for their customers.","duration":"Jan 2012 - Present 9 years 7 months","duration_short":"9 years 7 months","end_date":"Present","start_date":"Jan 2012","subtitle":"BAVPA","title":"VA"}],"url":""},{"company":"Peregrine Performance Group","company_id":"peregrine-performance-group","location":"","positions":[{"description":"","duration":"Jun 2015 Jan 2019 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jan 2019","start_date":"Jun 2015","subtitle":"Peregrine Performance Group","title":"Executive Administrative Assistant"}],"url":"https://www.linkedin.com/company/peregrine-performance-group"},{"company":"Miceli Financial Partners","company_id":null,"location":"","positions":[{"description":"Organizing financial documents, client correspondence and application completion, memo creation and formatting, monthly, quarterly and annual presentations and forecasts.","duration":"Aug 2010 Nov 2011 1 year 4 months","duration_short":"1 year 4 months","end_date":"Nov 2011","start_date":"Aug 2010","subtitle":"Miceli Financial Partners","title":"Executive Administrative Assistant"}],"url":""}]', '["“We use Jaime from time to time to help us with marketing and administrative tasks. She\'s brilliant and talented. She helps us with a thousand little things to make our business run more smoothly. Some of the most important include calendar and appointment management tasks and expense reporting support. She\'s professional, creative, diligent, trustworthy, on time every time and great with our prospects and customers. A pleasure to work with. I recommend her highly.”","“Jaime is a joy to work with. Her professional level of skills and dedication are like no other! She is a hard worker, very positive and gets the job done. I highly recommend her for any of your admin. needs!”"]']
User: ['Jaime Paez', 'All my professional life was dedicated to develop business for large US Co in South America . Developing Brands and customers in Latam', 'trader at Own a Small Business', 'Own a Small Business', '[{"company":"Own a Small Business","company_id":"own-a-small-business","industry":"Import and Export","location":"Miami/Fort Lauderdale Area","positions":[{"description":"","duration":"Sep 2016 - Present 5 years 4 months","duration_short":"5 years 4 months","end_date":"Present","start_date":"Sep 2016","subtitle":"Own a Small Business","title":"trader"}],"url":"https://www.linkedin.com/company/own-a-small-business"},{"company":"Pinnacle systems","company_id":"pinnacle-systems","location":"","positions":[{"description":"Developed in South America the brand and demand for the products Pinnacle Systems offered , Also created trainning centers , PR exposure , culture and respect for the brand , Opened channels of distribution in all Areas of South America , Distribution and retail . Developed in South America the brand and demand for the products Pinnacle Systems offered , Also created trainning centers , PR exposure , culture and respect for the brand , Opened channels of distribution in all Areas of South America , Distribution and retail .","duration":"Mar 2000 Dec 2008 8 years 10 months","duration_short":"8 years 10 months","end_date":"Dec 2008","start_date":"Mar 2000","subtitle":"Pinnacle systems","title":"Director Latin america"}],"url":"https://www.linkedin.com/company/pinnacle-systems"},{"company":"merisel - CHS","company_id":null,"location":"","positions":[{"description":"Long Story, but making it short we were for years number 1 exporters of IT boxes and Components into Brazil , I built a team of 10 sales top pro ( That now hold top positions at Canon , Citrix and other more ) Long Story, but making it short we were for years number 1 exporters of IT boxes and Components into Brazil , I built a team of 10 sales top pro ( That now hold top positions at Canon , Citrix and other more )","duration":"Feb 1993 Jan 2000 7 years","duration_short":"7 years","end_date":"Jan 2000","start_date":"Feb 1993","subtitle":"merisel - CHS","title":"sales manager"}],"url":""},{"company":"Merisel","company_id":null,"location":"","positions":[{"description":"","duration":"1991 2000 9 years","duration_short":"9 years","end_date":"2000","start_date":"1991","subtitle":"Merisel","title":"sales manager"}],"url":""},{"company":"Merisel Latin America","company_id":null,"location":"","positions":[{"description":"","duration":"1991 2000 9 years","duration_short":"9 years","end_date":"2000","start_date":"1991","subtitle":"Merisel Latin America","title":"sales manager Brazil"}],"url":""},{"company":"Suzano Papel e Celulose","company_id":"suzano","location":"","positions":[{"description":"Than just started my carrear in developing new products and brands I was the PM of the Papel Report ( Cut Size ) helping to open markets in LA and US and all over Brazil Than just started my carrear in developing new products and brands I was the PM of the Papel Report ( Cut Size ) helping to open markets in LA and US and all over Brazil","duration":"Jan 1986 Jan 1990 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 1990","start_date":"Jan 1986","subtitle":"Suzano Papel e Celulose","title":"product manager"}],"url":"https://www.linkedin.com/company/suzano"}]', '["Steven Raymund “I have known Jamie for many years, and can vouch for his creativity, effort, and honesty. Jamie has enjoyed a successful career in sales and marketing in the IT industry, first as a competitor to Tech Data, and then as a supplier. He was always diligent and direct in his efforts. Jamie would be valued addition for any company looking to expand its presence in Latin America. Steve Raymund”","Jerry Thompson “I worked with Jaime for 3 years at Pinnacle Systems. He managed our South American business and in several quarters during that time SA was the fastest growing region and best performing against plan in the company. Jaime comes at his channel management style with a refreshing awareness of how to grow a market with limited marketing funds and the need to address multiple countries and distribution outlets with \\"organic\\" marketing initiatives. He has very close relationships with his channel partners, cultivates a very important business model where the channel partners drive the marketing spending and Jaime augments with promotions and events. I can tell you first hand that it worked when I was his direct manager, and it worked after I left the company. You will find him refreshingly candid, and always willing to try new ideas to grow his business. He knows every important channel partner (distributor and reseller) in the South America and Latin America markets. He would be a very good addition to any company\'s team.”"]']### Assistant: The agent's job is to provide executive administrative support for a financial services company, while the user is reaching out to the agent because they need assistance in expanding their business presence in Latin America.
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### Human: Agent: ['Keauna Mason', 'Experienced Manager with a demonstrated history of working in the Tech, Music and Education industries. Skilled in Coaching, People Operations & Strategy as well as Market Research and Data Analysis. At Facebook, I currently manage a team of 13 within HR Operations to ensure our Product candidates are set up for success. I partner with Recruiters and The businesses our teams support on our interviewing strategy.', 'Experienced Manager | Coach | Speaker', 'Facebook', '[{"company":"Facebook","company_id":"facebook","industry":"Internet Publishing","location":"San Francisco Bay Area","positions":[{"description":"I currently manage a team of 19 within Product Analytics on HR Operations to ensure our Data Science (DS), Data Engineering (DE) and Spec G&A candidates are set up for success. I partner with DS and DE Managers as well as Recruiting Managers on our interviewing and operations strategy. I currently manage a team of 19 within Product Analytics on HR Operations to ensure our Data Science (DS), Data Engineering (DE) and Spec G&A candidates are set up for success. I partner with DS and DE Managers as well as Recruiting Managers on our interviewing and operations strategy.","duration":"Sep 2018 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Sep 2018","subtitle":"Facebook","title":"Developing People to be their Best"}],"url":"https://www.linkedin.com/company/facebook"},{"company":"Management Leadership for Tomorrow","company_id":"management-leadership-for-tomorrow","location":"San Francisco Bay Area","positions":[{"description":"- Evaluate and coach 30 Fellows through the career management curriculum and through the development of and adherence to a personalized career roadmap - Track, manage and record fellow data and behavioral management in SalesForce - Develop, revise and deliver content for Career Prep seminars and webinars, often in conjunction with corporate partners- Partner with College Programs team, Partnerships team and corporate partners to understand the career opportunities available to undergraduates; identify, educate and prepare Fellows for best potential opportunities- Partner with and assist Fellow Recruitment team to develop and deploy recruitment strategies for each new class of fellows- Read and evaluate applications and make recommendations for program admission","duration":"Aug 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Aug 2018","subtitle":"Management Leadership for Tomorrow","title":"Career Prep Coach"}],"url":"https://www.linkedin.com/company/management-leadership-for-tomorrow"},{"company":"Stacy Blackman Consulting","company_id":"stacy-blackman-consulting","location":"San Francisco Bay Area","positions":[{"description":"I partner closely with professionals seeking admittance to top US MBA Programs by personalizing their business school application experience through the creation of an application strategy, coaching them through school selection, providing essay advice, resume preparation and interview training. I partner closely with professionals seeking admittance to top US MBA Programs by personalizing their business school application experience through the creation of an application strategy, coaching them through school selection, providing essay advice, resume preparation and interview training.","duration":"Apr 2013 - Present 8 years 8 months","duration_short":"8 years 8 months","end_date":"Present","start_date":"Apr 2013","subtitle":"Stacy Blackman Consulting","title":"MBA Admissions Consultant"}],"url":"https://www.linkedin.com/company/stacy-blackman-consulting"},{"company":"Tubular Labs","company_id":"tubular-labs","location":null,"positions":[{"description":"- Ensured the West coast market achieved and exceeded its quarterly and annual market goals as well as grow the existing customer base. Exceeded market goal by 36% in Q1 2018 and grew market ARR by ~30% in the past 12 months. - Facilitated in-depth coaching and development to a team of Customer Success Managers while actively managing a book of business (coach/player role). - Streamlined departmental processed and operations working closely with the Director of Customer Success increasing overall departmental efficiency by +10%. - Coached and advised Tubular Labs\' clients to achieve their online video business objectives on YouTube, Facebook, Instagram and Twitter. Worked with executives on the Research & Insights, Marketing & Analytics, Sales and Social Media teams. - Advocated for the voice of the customer by collecting product feedback and creating a business case to prioritize and drive the product roadmap. - Partnered cross-functionally with the Product, Engineering, Marketing and Operations teams on strategic initiatives. - Created onboarding curriculum and learning modules for new Customer Success Managers","duration":"Jun 2017 Aug 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2018","start_date":"Jun 2017","subtitle":"Tubular Labs","title":"West Coast Customer Success Team Lead"},{"description":"","duration":"Dec 2015 Jun 2017 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jun 2017","start_date":"Dec 2015","subtitle":"Tubular Labs","title":"Sr. Customer Success Manager"}],"url":"https://www.linkedin.com/company/tubular-labs"},{"company":"Fanscape","company_id":"fanscape","location":"","positions":[{"description":"• Conducted quantitative and qualitative analysis to identify the most/least effective online content across various social platforms. Analysis led to optimized content that increased impressions and engagements 25%-50% per post than the average pages. • Conducted ad hoc analysis to identify trends, monitor social buzz, as well as measure campaign effectiveness to gain insight into consumer behavior/sentiment, which increased fan engagement by 15% and led to follow-up contracts with expanded scope.","duration":"2014 2016 2 years","duration_short":"2 years","end_date":"2016","start_date":"2014","subtitle":"Fanscape","title":"Freelance Analyst"}],"url":"https://www.linkedin.com/company/fanscape"},{"company":"Universal Music Group","company_id":"universalmusicgroup","location":"","positions":[{"description":"• Conducted quantitative and qualitative analyses using various platforms to effectively monitor release performance and trends across digital platforms (YouTube, Facebook, Instagram, Spotify, Vevo). Analysis drove/informed business decisions, content release strategy, artist deals, and the overarching digital marketing and advertising strategies. • Partnered with various internal/external stakeholders including Product Managers, Radio Promotion, Tour & Marketing, Artist & Repertoire, Artist Management, Sales & Marketing, and Publicity to optimize the use of digital platforms for artist growth and exposure.• Stakeholder partnerships and analyses resulted in fan acquisition of over 25M+ Twitter followers, 4.5M+ Instagram Followers, 65M+ Facebook Fans, and $500K in brand partnerships for artists including Eminem, Lady Gaga, Madonna, Imagine Dragons, Kendrick Lamar, and more. • Defined and tracked KPIs to benchmark artist performance and digital marketing campaigns","duration":"Sep 2012 Nov 2015 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2015","start_date":"Sep 2012","subtitle":"Universal Music Group","title":"Lead Digital Marketing Analyst @ Interscope Records/Distribution"}],"url":"https://www.linkedin.com/company/universalmusicgroup"},{"company":"Other","company_id":null,"location":"Multiple (Los Angeles/Hong Kong)","positions":[{"description":"• Worked at Los Angeles film studios including Paramount, NBC Universal, and Fox on a variety of projects consisting of vendor assessment and analysis, asset recovery and customer relationship support• Worked in Hong Kong on Asia Miles, Cathay Pacific Airways loyalty program, to determine market strategy for optimal customer acquisition • Worked for Santa Ana Unified School District to improve systems processes and internal communications strategy• Worked for Stanford University’s HR department to assess its core competencies by analyzing and consolidating over 100 unit-specific capabilities which resulted in a university-wide adoption of a single evaluation process","duration":"Oct 2007 Jul 2012 4 years 10 months","duration_short":"4 years 10 months","end_date":"Jul 2012","start_date":"Oct 2007","subtitle":"Other","title":"Consultant"}],"url":""},{"company":"Northrop Grumman Corporation","company_id":"northrop-grumman-corporation","location":"","positions":[{"description":"Automated Aerial Refueling (AAR) Program • Led team of engineers in designing a Hybrid Vision Processor for Automated Aerial Refueling (AAR) flight test which resulted in a successful flight test and ultimately a multi-million dollar contract• Northrop Grumman President’s Award (2006) Nominee for exceptional performance and leadership on the Automated Aerial Refueling Program Automated Aerial Refueling (AAR) Program • Led team of engineers in designing a Hybrid Vision Processor for Automated Aerial Refueling (AAR) flight test which resulted in a successful flight test and ultimately a multi-million dollar contract• Northrop Grumman President’s Award (2006) Nominee for exceptional performance and leadership on the Automated Aerial Refueling Program","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Northrop Grumman Corporation","title":"Electrical Engineer"}],"url":"https://www.linkedin.com/company/northrop-grumman-corporation"}]', '["Linda DeYampert, MBA “I had the pleasure of interacting with Keauna in various Executive Committee roles for the National Black MBA Association - Los Angeles Chapter, including President. In each of those interactions, I found her to be an exceptionally bright, capable, forward thinker, hard-working young lady and a proven leader. Keauna is very committed to her role and has made a sufficient impact in her leadership abilities as Vice President, Administration within the Chapter.”","Hannah Godfrey “Keauna is the most dedicated Customer Success Manager I have ever worked with. She doesn\'t rest until she knows her clients are happy. Keauna worked with me on strategic accounts such as Google where she was able to increase usage and adoption of our technology. ”"]']
User: ['Natalie Wang', '• 17 years JAVA working experience and full lifecycle software development experience.• Solid expertise in troubleshooting, problem solving, and programming.• Self-motivated, result-oriented, independent, and excellent team player. • Experienced in Agile development, test driven design.', 'Senior Software Engineer at Stanford University', 'Stanford University, Admintrative Systems', '[{"company":"Stanford University, Admintrative Systems","company_id":"stanford-university","industry":"Higher Education","location":"Stanford, CA","positions":[{"description":"","duration":"Sep 2014 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Sep 2014","subtitle":"Stanford University, Admintrative Systems","title":"Sr Software Engineer"}],"url":"https://www.linkedin.com/company/stanford-university"},{"company":"HyTrust","company_id":"entrust","location":"","positions":[{"description":"Lead REST API development Lead Automation Framework","duration":"Sep 2013 Sep 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2014","start_date":"Sep 2013","subtitle":"HyTrust","title":"Sr. Automation Engineer"}],"url":"https://www.linkedin.com/company/entrust"},{"company":"Stanford University, School of Medicine","company_id":null,"location":"Stanford, CA","positions":[{"description":"Lead Software Engineer Community Academic Profiles (CAP)","duration":"May 2008 Aug 2013 5 years 4 months","duration_short":"5 years 4 months","end_date":"Aug 2013","start_date":"May 2008","subtitle":"Stanford University, School of Medicine","title":"Sr. Application Engineer"}],"url":""},{"company":"Stanford University","company_id":"stanford-university","location":"","positions":[{"description":"Administrative Systems","duration":"Feb 2002 May 2008 6 years 4 months","duration_short":"6 years 4 months","end_date":"May 2008","start_date":"Feb 2002","subtitle":"Stanford University","title":"Sr. Software Engineer"}],"url":"https://www.linkedin.com/company/stanford-university"},{"company":"Electron Economy","company_id":null,"location":"","positions":[{"description":"Member of Architecture team that designed and developed the intelligent agent-based infrastructure for the company’s supply chain transaction management engine.","duration":"May 2000 Jun 2001 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2001","start_date":"May 2000","subtitle":"Electron Economy","title":"Sr. Software Engineer"}],"url":""},{"company":"Sun Microsystems","company_id":"sun-microsystems_1062","location":"","positions":[{"description":"","duration":"Jan 1997 Jun 2000 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jun 2000","start_date":"Jan 1997","subtitle":"Sun Microsystems","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/sun-microsystems_1062"}]', '["“Natalie is a very intelligent, smart, detail oriented engineer, and also very easy going. I\'m so happy to know her and be her colleague for 5 years.”","“Natalie is one of the best developers that I have ever worked with. She is able to carry multiple tasks simultaneously, deliver the tasks with high quality and accuracy within the tight deadlines. As a senior software engineer, Natalie has both the depth and breadth. The projects that she worked on often require that the developers have comprehensive knowledge in UI, JSP, database and etc. Natalie is also a team player. It takes me no time to find out that she is very easy to work with. She is always willing to land her hands to others.”"]']### Assistant: The agent's job is to provide software engineering expertise and support, today, the user is reaching out to the agent because they need assistance in troubleshooting and problem-solving for a complex software development project.
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### Human: Agent: ['Swamy Biru', 'Experienced Tech Lead with a demonstrated history of working in the information technology and services industry. Skilled in Java/J2EE,Spring Boot, Kafka, Oracle Database, NoSql, Cosmos DB, DevOps, Retail and Banking Domain. Strong information technology professional graduated from Osmania University.', 'Cloud|Kafka|Java|Problem Solver', 'JPMorgan Chase Bank, N.A.', '[{"company":"JPMorgan Chase Bank, N.A.","company_id":"jpmorgan-chase-bank-n-a","industry":"Financial Services","location":"Plano, Texas, United States","positions":[{"description":"","duration":"Jun 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jun 2021","subtitle":"JPMorgan Chase Bank, N.A.","title":"Software Associate"}],"url":"https://www.linkedin.com/company/jpmorgan-chase-bank-n-a"},{"company":"Nisum Technologies, Inc.","company_id":"nisum-technologies","location":"San Francisco Bay Area","positions":[{"description":"Designed and implemented MicroServices and also migrated Monolithic Architecture to MicroService Architecture.Extensive experience working on Java/J2EE Technologies like Spring and Spring Boot.Hands on experience of implementing Message brokers Kafka and RabbitMQ.Extensive experience working under Agile Methodologies.Experience working in productivity and implemented DevOps concepts.Implementing Service Oriented Architecture (SOA) using SOAP and REST Web Services.Maintaining automated CI/CD pipelines using DSL for code deployment using Jenkins.Knowledge in AWS Cloud Architecture, application development and deployment.Experience implementing Azure CosmosDB, File Storage System.Strong Object Oriented Design, Data Structures and Software Design Patterns principles using Java/J2EE.Strong knowledge on System Design concepts to contribute in architectural discussions.Excellent communicational, analytical and leading skills. Able to work well in teams and independently to achieve challenging goals.Worked closely with architects and managers for cross collaboration among teams.Had both Retail and Banking domain knowledge.","duration":"Feb 2013 Jun 2021 8 years 5 months","duration_short":"8 years 5 months","end_date":"Jun 2021","start_date":"Feb 2013","subtitle":"Nisum Technologies, Inc.","title":"Java Team Lead"}],"url":"https://www.linkedin.com/company/nisum-technologies"},{"company":"Cognizant Technology Solutions","company_id":"cognizant","location":"","positions":[{"description":"I am involved in the following activities: Involved in requirements understanding and impact analysison existing code base. Developed POC and initial code base for development ofprojects . Interaction with different teams. The System Integration, UAT pilot release Testing supportand investigations on defects Prepared the test cases and done code review of peers. Design documents prepared using the Microsoft visio. Impact Analysis of the new enhancements on the existingcode base. Implementation and adherence to Amex processes.","duration":"Sep 2011 Jan 2013 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2013","start_date":"Sep 2011","subtitle":"Cognizant Technology Solutions","title":"Associate"}],"url":"https://www.linkedin.com/company/cognizant"},{"company":"hsbc","company_id":"hsbc","location":"","positions":[{"description":"I am involved in the following activities: Interaction With client for requirement gathering. Co-ordination with Testing and Delivery Team. The System Integration, UAT and Production Pilot releaseTesting support and investigations on defects Impact Analysis of the new enhancements on the existingcode base. Implementation and adherence to HSBC processes Design documents prepared using modeling tools Build and deployment on UAT and Production server(firststep).","duration":"Sep 2006 Sep 2011 5 years 1 month","duration_short":"5 years 1 month","end_date":"Sep 2011","start_date":"Sep 2006","subtitle":"hsbc","title":"Programmer Analyst"}],"url":"https://www.linkedin.com/company/hsbc"}]', '["LinkedIn User “Swamy is a Senior Engineer, technically strong and with a high level of adaptability to work and live in a foreign country for long time. He enjoys to work in a multicultural environment and he has good relationship with his peers and team members. I\'m sure he could be a positive member in any team where he can be part. ”","Lena Torgerson “Swamy, a strong tech lead with great wealth of information to buildout great products and teams. Swamy, considers ways to improve projects the agile way. Learn and understand quick, to be deliver a solid product upon scope completion. Swamy handles huddles, asks the right questions and at the same times knows when to allow others to speak first. When need be, Swamy steps in the leadership role and guides the younger team members to success. Swamy is easy to work with and very helpful with his diverse set of skills.”"]']
User: ['James McCarthy', 'Specialties: Cloud Integration, SOC as a Service, Network Security, Microsoft Server and Desktop OS, Cloud Migrations, IT Best Practices, IT Management, Technical Project Management, Vendor Management, OSX, Office 365 migrations.', 'Senior Sales Engineer at Proofpoint', 'Proofpoint', '[{"company":"Proofpoint","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Jul 2020","subtitle":"Proofpoint","title":"Senior Sales Engineer"}],"url":""},{"company":"Alert Logic","company_id":"alert-logic","location":"San Francisco Bay Area","positions":[{"description":"","duration":"May 2019 Jul 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2020","start_date":"May 2019","subtitle":"Alert Logic","title":"Principal Sales Engineer"}],"url":"https://www.linkedin.com/company/alert-logic"},{"company":"Arctic Wolf Networks","company_id":"arcticwolf","location":"Oakland, California","positions":[{"description":"","duration":"May 2017 May 2019 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2019","start_date":"May 2017","subtitle":"Arctic Wolf Networks","title":"Presales Systems Engineer"}],"url":"https://www.linkedin.com/company/arcticwolf"},{"company":"Blue Coat Systems","company_id":"blue-coat-systems","location":"","positions":[{"description":"","duration":"Jun 2016 May 2017 1 year","duration_short":"1 year","end_date":"May 2017","start_date":"Jun 2016","subtitle":"Blue Coat Systems","title":"Senior Systems Engineer / Sales Engineer"}],"url":"https://www.linkedin.com/company/blue-coat-systems"},{"company":"Fortscale","company_id":null,"location":"Oakland, CA","positions":[{"description":"","duration":"Dec 2015 Jun 2016 7 months","duration_short":"7 months","end_date":"Jun 2016","start_date":"Dec 2015","subtitle":"Fortscale","title":"Senior Sales Engineer"}],"url":""},{"company":"Varonis","company_id":"varonis","location":"Oakland, CA","positions":[{"description":"","duration":"Jan 2015 Dec 2015 1 year","duration_short":"1 year","end_date":"Dec 2015","start_date":"Jan 2015","subtitle":"Varonis","title":"Sales Engineer"}],"url":"https://www.linkedin.com/company/varonis"},{"company":"Xantrion","company_id":null,"location":"Oakland, CA","positions":[{"description":"With over 10 years of experience, I bring confidence and technical competence to businesses in all industries. I specialize in creating and managing hybrid private cloud solutions. I act as the IT Manager for 6 separate clients and manage the infrastructure and resources for each. I am the lead Project Manager for companies looking to expand their business as well as post-sales engineering for them as well. With over 10 years of experience, I bring confidence and technical competence to businesses in all industries. I specialize in creating and managing hybrid private cloud solutions. I act as the IT Manager for 6 separate clients and manage the infrastructure and resources for each. I am the lead Project Manager for companies looking to expand their business as well as post-sales engineering for them as well.","duration":"Dec 2011 Dec 2014 3 years 1 month","duration_short":"3 years 1 month","end_date":"Dec 2014","start_date":"Dec 2011","subtitle":"Xantrion","title":"IT Consultant / Outsourced IT Manager"}],"url":""},{"company":"Northwest Information Systems","company_id":null,"location":"Kirkland, WA","positions":[{"description":"Managed and maintained the infrastructure for small to medium sized business in the Pacific Northwest. Maintained budgets, managed projects, and maintained vendor relationships on behalf of the client. Managed and maintained the infrastructure for small to medium sized business in the Pacific Northwest. Maintained budgets, managed projects, and maintained vendor relationships on behalf of the client.","duration":"Oct 2007 May 2011 3 years 8 months","duration_short":"3 years 8 months","end_date":"May 2011","start_date":"Oct 2007","subtitle":"Northwest Information Systems","title":"IT Consultant"}],"url":""},{"company":"Data Doctors","company_id":null,"location":"","positions":[{"description":"Managed the day to day operations for one branch of the business. Managed current staff, including hiring / firing decisions and budget planning. Also responsible for creating the team events for the company as well as career development for junior employees. Managed the day to day operations for one branch of the business. Managed current staff, including hiring / firing decisions and budget planning. Also responsible for creating the team events for the company as well as career development for junior employees.","duration":"Oct 2004 Oct 2007 3 years 1 month","duration_short":"3 years 1 month","end_date":"Oct 2007","start_date":"Oct 2004","subtitle":"Data Doctors","title":"Store manager"}],"url":""}]', '["Aarec Larsen “James is an exceptional Senior Systems Engineer with an innate ability to resonate clearly with clients, both technical and nontechnical. He is a phenomenal mentor and has helped me immensely when it comes to understanding the technical aspects of network security and the industry as a whole. Any team that James is a part of will flourish due to the leadership qualities that he brings to the table. His clear and concise messaging allows him to be extremely effective when talking with clients and helps expedite the entire sales process from beginning to end. James also holds the ability to strategically understand problems to then provide an effective solution to solve the issue whether its business related or personal, James is always there when you need him. ”","Paul Erickson “James and I have been working together as a team since May 2017. James is one of the best Sales Engineers I\'ve worked with. He has the experience to relate to customers and even expand the conversation outside the scope of what we typically talk about or do. James is a great presenter and call leaders. He is respectful, helpful and does a great job giving examples that relate to customer\'s need and environment. ”"]']### Assistant: The agent's job is to provide technical solutions for businesses, and today, the agent is reaching out to the user because they need to discuss a potential partnership for implementing cloud integration and network security solutions.
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### Human: Agent: ['Selina Holder', "A recruiter at heart, I'm also a start-up lover passionate about people and building company cultures that inspire employees to do their best and most fulfilling work. I also make a mean sea salt chocolate chip cookie and love baking for my team!", 'Talent | Employer Branding | HR at Pipefy', 'Pipefy', '[{"company":"Pipefy","company_id":"pipefy","industry":"Software Development","location":"","positions":[{"description":"Pipefy is one of OpenView’s fastest growing tech companies and is recognized in Gartner’s 2020 Market Guide for Intelligent Business Process Management. Pipefy is a cloud-based, no/low code platform that empowers managers and citizen developers to design, build and automate all processes and workflows. Through a simple Kanban-type interface, companies can achieve process excellence without the need for IT, technical skills, or professional services. For customer processes with complex multi-stakeholder workflows requiring integration to core and vertical/delivery systems, Pipefy has 500+ integrations and an open API to orchestrate and further automate front and back-office business processes. Founded in 2015, Pipefy has helped thousands of companies around the world solve business problems on their own. Today, over 3000 companies in 150+ countries use Pipefy, from startups to industry leaders such as Accenture, Visa, GE, and Volvo.","duration":"Feb 2021 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Pipefy","title":"US Head of Talent & HR"}],"url":"https://www.linkedin.com/company/pipefy"},{"company":"Earnin","company_id":"earnin","location":"Palo Alto, CA","positions":[{"description":"When I decided to go back to work after being a stay at home mom for 4 years, it was super important for me to devote my time to a company that was committed to doing good in the world. At Earnin, we are reinventing payday and building a financial system that works for people! If you\'re interested in working for a company that truly puts its community members and employees first, DM me or check out our open reqs. When I decided to go back to work after being a stay at home mom for 4 years, it was super important for me to devote my time to a company that was committed to doing good in the world. At Earnin, we are reinventing payday and building a financial system that works for people! If you\'re interested in working for a company that truly puts its community members and employees first, DM me or check out our open reqs.","duration":"Oct 2019 Apr 2020 7 months","duration_short":"7 months","end_date":"Apr 2020","start_date":"Oct 2019","subtitle":"Earnin","title":"Recruiting Programs Manager & Tech Recruiter"}],"url":"https://www.linkedin.com/company/earnin"},{"company":"One Concern","company_id":"oneconcern","location":"Menlo Park, CA","positions":[{"description":"CEO Ahmad Wani survived being marooned during the catastrophic Kashmir flood of 2014 for seven days, wondering whether he would live or die. That was when he decided to dedicate himself to building long-term resilience to natural disasters. While at Stanford University, Ahmad met AI engineer Nicole Hu and earthquake scientist Tim Frank, and together they channeled their collective passion into figuring out how to apply data science and machine learning to some of the greatest challenges our world faces today - natural disasters and climate change.https://oneconcern.com/en/about/","duration":"Nov 2018 Oct 2019 1 year","duration_short":"1 year","end_date":"Oct 2019","start_date":"Nov 2018","subtitle":"One Concern","title":"Recruiting Programs Manager & Technical Recruiter"}],"url":"https://www.linkedin.com/company/oneconcern"},{"company":"FabExchange Inc.","company_id":"fabexchange","location":"","positions":[{"description":"","duration":"2013 2014 1 year","duration_short":"1 year","end_date":"2014","start_date":"2013","subtitle":"FabExchange Inc.","title":"Employer Brand & Marketing Consultant"}],"url":"https://www.linkedin.com/company/fabexchange"},{"company":"Capital Asset Exchange & Trading, LLC","company_id":"caet","location":null,"positions":[{"description":"Selina joined CAE in early 2009 and quickly expanded her role across several departments at the Company. In late 2009, the Company\'s recruiting needs grew, and Selina began putting together the recruiting department infrastructure & strategy to drive execution and hit CAE\'s lofty hiring goals. In early 2011, Selina was promoted to the Director of Operations and Recruitment, and has since developed a recruiting team and university relations program, in addition to taking an active role in improving and streamlining CAE\'s operations. She was promoted again to Chief of Staff in late 2011 and was focused on recruiting, marketing, branding and event planning. During her time at CAE, Selina\'s recruiting efforts were instrumental in taking the Company from 15 to 100+ employees.","duration":"Nov 2011 Dec 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 2012","start_date":"Nov 2011","subtitle":"Capital Asset Exchange & Trading, LLC","title":"Chief of Staff"},{"description":"","duration":"Jan 2011 Nov 2011 11 months","duration_short":"11 months","end_date":"Nov 2011","start_date":"Jan 2011","subtitle":"Capital Asset Exchange & Trading, LLC","title":"Director of Talent & Ops"},{"description":"","duration":"2009 Jan 2011 2 years","duration_short":"2 years","end_date":"Jan 2011","start_date":"2009","subtitle":"Capital Asset Exchange & Trading, LLC","title":"Internal Recruiter / Corporate Event Planner"},{"description":"","duration":"May 2009 Jun 2010 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2010","start_date":"May 2009","subtitle":"Capital Asset Exchange & Trading, LLC","title":"Data Acquisition Specialist / Internal Recruiter / Corporate Event Planner"}],"url":"https://www.linkedin.com/company/caet"},{"company":"Coldwell Banker Residential Brokerage","company_id":"cbrealty","location":"","positions":[{"description":"","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"Coldwell Banker Residential Brokerage","title":"Realtor"}],"url":"https://www.linkedin.com/company/cbrealty"}]', '["Ernesto Salinas “Selina is one of the most professional, intuitive and results-driven HR professionals I have had the privilege to work with. She knows exactly the type of candidate we are looking for with the description we provide and always hits it right on the mark with the exact candidates we are looking for. I\'d also say her instincts are extremely accurate when it comes to HR-related activities like checking in with current employees and always has the right suggestions of actions we should take for the appropriate moments. She has a ton of knowledge of the market, people, and trends that is impressive. I have personally learned several aspects of hiring and HR-related tasks that I will take with me in my professional career. She is a true asset to any team she is associated with.”","Chris Lee “I had the pleasure of working with Selina while at Earnin. Selina is a creative and innovative team player. Selina quickly stepped up to promote our employer branding. Selina was very creative when she developed/fine tuned our ERP and she helped ensure that a Tech Talk in Vancouver was a success. Selina is always the first to volunteer her help for whom ever needs it. Perhaps one of her best traits is that Selina is reliable. Selina will be an asset to any organization that she is a part of.”"]']
User: ['Jim Agostino', 'Accomplished professional with management experience in sales leadership, business operations and product development across technology, service, retail and manufacturing industries.', 'Alameda County Housing & Community Development', 'Alameda County', '[{"company":"Alameda County","company_id":"alameda-county","industry":"Government Administration","location":null,"positions":[{"description":"Contract & Budget Management","duration":"Jun 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Alameda County","title":"Grant & Program Compliance"},{"description":"","duration":"Jan 2020 May 2021 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2021","start_date":"Jan 2020","subtitle":"Alameda County","title":"Registrar of Voters - Elections Recruiting"}],"url":"https://www.linkedin.com/company/alameda-county"},{"company":"Proforma 360 Branding","company_id":"proforma-360-branding","location":"Livermore, California","positions":[{"description":"","duration":"2015 Jan 2020 5 years","duration_short":"5 years","end_date":"Jan 2020","start_date":"2015","subtitle":"Proforma 360 Branding","title":"Business Operations Manager"}],"url":"https://www.linkedin.com/company/proforma-360-branding"},{"company":"Sears","company_id":"sears","location":"San Francisco, CA","positions":[{"description":"","duration":"2013 2015 2 years","duration_short":"2 years","end_date":"2015","start_date":"2013","subtitle":"Sears","title":"Market Digital Manager - New Initiatives"}],"url":"https://www.linkedin.com/company/sears"},{"company":"Apple","company_id":"apple","location":"Seattle, WA","positions":[{"description":"","duration":"2009 2013 4 years","duration_short":"4 years","end_date":"2013","start_date":"2009","subtitle":"Apple","title":"Sales Manager - Business Accounts"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Imagecraft Industries, Inc.","company_id":"imagecraft-industries-inc","location":"Seattle, WA","positions":[{"description":"","duration":"1989 2009 20 years","duration_short":"20 years","end_date":"2009","start_date":"1989","subtitle":"Imagecraft Industries, Inc.","title":"Owner / General Manager"}],"url":"https://www.linkedin.com/company/imagecraft-industries-inc"}]', '["Kate Duty Guenther “As a new team within the IMX division at Sears, Jim was quickly identified as a knowledgeable resource. His led the team through leadership development and was a trusted partner when in the field. It was evident Jim was used to working as a change agent and had a passion for continuous improvement. Jim\'s eye for detail and pulse for technology was an asset to the team. ”","Brendon Couturier “I worked with Jim as part of the Market Digital Leader Team at Sears. Jim brought a great sense of passion, pride and openness to change to the Team. He always provided great feedback around initiatives, processes and projects that we assisted in rolling out in our Markets. Jim is skilled in analysis and planning, in addition to facilitation and training. He has great understanding of technology as well as change management and leadership. Jim would be an asset to any organization. ”"]']### Assistant: The agent's job is to recruit talent and build company cultures, and today the agent is reaching out to the user because they need assistance with elections recruiting for Alameda County.
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### Human: Agent: ['Dave Miles', 'Ecommerce leader who brings a customer-first approach to DTC environments championing the customer journey through the entire online experience.', 'Marketing & DTC eCommerce', 'Tacony Corporation', '[{"company":"Tacony Corporation","company_id":"tacony-corporation","industry":"Wholesale","location":null,"positions":[{"description":"Spearhead’s ecommerce and site management for Tacony Corporation\'s largest direct-to-consumer brand. Develops and executes the content calendar, including web and video content, to drive email, social and organic traffic. Functions as a brand ambassador for internal and external teams to support marketing projects and product releases in partnership with the product teams. Oversees the execution of initiatives and teams including annual promotional planning, ecommerce roadmap management, email marketing, customer segmentation strategies, direct mail, paid search, and go-to-market strategies. Works with the executive team on strategic initiatives leading to the marketing tactics to support goals. Responsible for the ecommerce budget and positive ROI initiatives while working to keep spend under control. Current technologies used include Magento M2/Adobe Ecommerce, Klaviyo Marketing Automation Platform, Bloomreach Site Search, Bazaarvoice, and Google Analytics to support the site experience, plus other ERP systems and BI tools.","duration":"Dec 2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Dec 2018","subtitle":"Tacony Corporation","title":"Marketing Director, DTC eCommerce"},{"description":"Executed direct-to-consumer marketing efforts, including strategic planning, promotions, direct mail and site merchandising while managing divisional creative services group supporting multiple brands. Collaborated in partnership with external IT partners and internal stakeholders to drive new site enhancements – identify, recommend, draft formal business requirements, test, and oversee the implementation of new functionality. Provided a seamless digital brand experience for the customer across all channels and touchpoints to support a multi-channel environment.","duration":"Dec 2016 Dec 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Dec 2018","start_date":"Dec 2016","subtitle":"Tacony Corporation","title":"Manager, Marketing & Creative Services"},{"description":"Optimized ecommerce channel and revenue goals by building up supporting marketing channels like search engine optimization, paid search and email marketing. Created a more refined onsite experience through data and usability testing to increase time on site, revenue, and AOV. Developed website and email editorial calendar based on trends and comps. Managed all aspects of web analytics and communicate relevant information to team members, executive leadership, and cross-functional partners.","duration":"Dec 2010 Dec 2016 6 years 1 month","duration_short":"6 years 1 month","end_date":"Dec 2016","start_date":"Dec 2010","subtitle":"Tacony Corporation (Powr-Flite)","title":"eCommerce Manager"}],"url":"https://www.linkedin.com/company/tacony-corporation"},{"company":"Appia, Inc.","company_id":"appia","location":"Irving, TX","positions":[{"description":"Managed a number of marketing projects including SMS marketing integration, site navigation enhancements and the implementation of a new analytics provider along with marketing responsibilities including email marketing, paid search, social media, SEO and promotions. Managed a number of marketing projects including SMS marketing integration, site navigation enhancements and the implementation of a new analytics provider along with marketing responsibilities including email marketing, paid search, social media, SEO and promotions.","duration":"Feb 2010 Dec 2010 11 months","duration_short":"11 months","end_date":"Dec 2010","start_date":"Feb 2010","subtitle":"Appia, Inc.","title":"Senior Marketing Manager"}],"url":"https://www.linkedin.com/company/appia"},{"company":"Handango (Acquired by Appia)","company_id":"handango","location":"","positions":[{"description":"Responsible for attaining traffic and revenue goals through a variety of channels including email marketing as well as supporting new product launches, site replatforming, ongoing reporting, social media and more. Responsible for attaining traffic and revenue goals through a variety of channels including email marketing as well as supporting new product launches, site replatforming, ongoing reporting, social media and more.","duration":"Mar 2008 Feb 2010 2 years","duration_short":"2 years","end_date":"Feb 2010","start_date":"Mar 2008","subtitle":"Handango (Acquired by Appia)","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/handango"},{"company":"LEVELTWO","company_id":"leveltwo","location":"","positions":[{"description":"","duration":"May 2007 Dec 2007 8 months","duration_short":"8 months","end_date":"Dec 2007","start_date":"May 2007","subtitle":"LEVELTWO","title":"Account Supervisor"}],"url":"https://www.linkedin.com/company/leveltwo"},{"company":"SellMark Corporation","company_id":"sellmark-corporation","location":null,"positions":[{"description":"","duration":"Sep 2005 May 2007 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2007","start_date":"Sep 2005","subtitle":"SellMark Corporation","title":"National Sales Manager"},{"description":"","duration":"Apr 2003 Sep 2005 2 years 6 months","duration_short":"2 years 6 months","end_date":"Sep 2005","start_date":"Apr 2003","subtitle":"SellMark Corporation","title":"Territory Marketing Manager"}],"url":"https://www.linkedin.com/company/sellmark-corporation"}]', '["LinkedIn User “Dave is a top-tier online marketer that knows how to deliver results. Whether he is coming up with a creative promotion, driving the email strategy, providing support for paid and natural search, or brainstorming merchandising improvements; Dave excels in all areas of online acquisition and customer retention. During my time working with Dave he was always willing to roll up his sleeves to get the job done no matter how tight the deadline. I give Dave my highest recommendation.”","Alex Stucky “David is an outstanding email marketer. He was thrown into the fire quickly at Handango and stepped up admirably. He is never complacent, always looking for the right way to message to an ever-evolving customer base. David is a tireless worker who never complains and is highly respected by all of his co-workers. He works hand in hand with his peers to ensure that promotions are seamless across all channels. David knows the numbers for his channel inside and out and has a great feel for optimal messaging frequency, a key skill in a medium that is often overused in other organizations.”"]']
User: ['Ashlee Moon', 'Experienced Account Executive with a demonstrated history of working in the marketing, digital media and advertising industries. Skilled in Content Creation, Nonprofit Organizations, Retail, Adobe Photoshop, Leadership, and Marketing. Strong sales professional with a Bachelor’s Degree focused in Public Relations, Advertising, and Applied Communication from the University of Alabama.', 'Enthusiastic Marketing representative with 8 years professional experience', 'JV Search', '[{"company":"JV Search","company_id":"jv-search","industry":"Staffing and Recruiting","location":"","positions":[{"description":"","duration":"Sep 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Sep 2020","subtitle":"JV Search","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/jv-search"},{"company":"SRAX","company_id":"srax","location":"Nashville, Tennessee","positions":[{"description":"","duration":"Jan 2019 Apr 2020 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2020","start_date":"Jan 2019","subtitle":"SRAX","title":"Account Executive"}],"url":"https://www.linkedin.com/company/srax"},{"company":"New Heartland Group","company_id":"access-brand-strategies","location":"Nashville, Tennessee","positions":[{"description":"","duration":"Mar 2018 Sep 2018 7 months","duration_short":"7 months","end_date":"Sep 2018","start_date":"Mar 2018","subtitle":"New Heartland Group","title":"Account Executive"}],"url":"https://www.linkedin.com/company/access-brand-strategies"},{"company":"The ALS Association","company_id":"the-als-association","location":null,"positions":[{"description":"","duration":"Jun 2016 Mar 2018 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2018","start_date":"Jun 2016","subtitle":"The ALS Association","title":"Development & Communications Manager"},{"description":"","duration":"Nov 2014 Jun 2016 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2016","start_date":"Nov 2014","subtitle":"The ALS Association","title":"Communications & Public Policy Manager"}],"url":"https://www.linkedin.com/company/the-als-association"},{"company":"ThirdChannel","company_id":"thirdchannel","location":"Tuscaloosa, Alabama","positions":[{"description":"","duration":"Dec 2013 May 2014 6 months","duration_short":"6 months","end_date":"May 2014","start_date":"Dec 2013","subtitle":"ThirdChannel","title":"Cosmopolitan Brand Representative"}],"url":"https://www.linkedin.com/company/thirdchannel"},{"company":"The Center for Mental Health & Aging","company_id":null,"location":"Tuscaloosa, Alabama","positions":[{"description":"","duration":"May 2013 May 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2014","start_date":"May 2013","subtitle":"The Center for Mental Health & Aging","title":"Public Relations Intern"}],"url":""},{"company":"Under Armour--National Select 7on7 Championships","company_id":"under-armour","location":"Birmingham, Alabama Area","positions":[{"description":"","duration":"Jun 2013 Jul 2013 2 months","duration_short":"2 months","end_date":"Jul 2013","start_date":"Jun 2013","subtitle":"Under Armour--National Select 7on7 Championships","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/under-armour"},{"company":"Zeta Tau Alpha Fraternity","company_id":"ztafraternity","location":"Tuscaloosa, Alabama","positions":[{"description":"","duration":"Jan 2012 Jan 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2013","start_date":"Jan 2012","subtitle":"Zeta Tau Alpha Fraternity","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/ztafraternity"},{"company":"Lake Norman Publications","company_id":null,"location":"Charlotte, North Carolina","positions":[{"description":"","duration":"Jun 2012 Aug 2012 3 months","duration_short":"3 months","end_date":"Aug 2012","start_date":"Jun 2012","subtitle":"Lake Norman Publications","title":"Public Relations and Reporter Intern"}],"url":""},{"company":"Hemline Nashville","company_id":null,"location":"Greater Nashville Area, TN","positions":[{"description":"","duration":"May 2011 Aug 2011 4 months","duration_short":"4 months","end_date":"Aug 2011","start_date":"May 2011","subtitle":"Hemline Nashville","title":"Public Relations Intern"}],"url":""}]', '["Randy Clark “Ashlee demonstrated tremendous qualities during her tenure at SRAX. She\'s smart, innovative, dependable and hard-working. She has significant strengths in account management and planning as well as Social Media and content management. I recommend Ashlee for any company looking to up their game in these areas and more...”","J. Keith Moyer “It is a pleasure to recommend Ashlee Moon for employment. I know Ashlee through my professional and personal relationship with her father, Craig A. Moon, former publisher, president and CEO of USA Today. Ashlee comes from strong media roots (her mother, Patty, is a advertising sales and marketing management executive), so she grew up in a household immersed in discussions of journalism, advertising, public relations and marketing. In the summer of 2012, I got the chance to see Ashlee in \\"work mode\\" while I was consulting her father on newsroom matters at the Lake Norman Publications, a group of weekly newspapers headquartered in Davidson, N.C. owned by her family. Ashlee served as a reporting intern that summer and quickly proved that she was a good (and improving) writer who was a heck of a team player. Ashlee was willing to take on whatever tasks necessary to help produce each week\'s editions. She is a bright, engaging young woman who, from my observance, applies herself fully in doing things well. She is certainly someone who should be on your radar for current and future job opportunities.”"]']### Assistant: The agent's job is to lead the ecommerce and site management for a wholesale corporation's largest direct-to-consumer brand, and today, the agent is reaching out to the user, an experienced marketing manager, because they need assistance in driving email marketing and social media strategies for improved customer acquisition and retention.
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### Human: Agent: ['Rich Greb', 'Experienced Supply Chain and Sales professional focused on creating strong customer and vendor relationships with an "Upserving" approach where all parties benefit. Developing business growth through creative approaches and listening to the customer.', 'Consultant at Image Technology Consulting, LLC', 'Image Technology Consulting, LLC', '[{"company":"Image Technology Consulting, LLC","company_id":null,"location":"Lancaster, TX","positions":[{"description":"Marketing and developing the Image brand for Siemens, and Philips MRI plus other imaging parts to brokers and third party service companies from our 80,000 sf warehouse. Distributor for MKS amplifiers including repair, service and tubes.Consults on internal financial analysis and forecasting for continued growth.","duration":"2011 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"2011","subtitle":"Image Technology Consulting, LLC","title":"Consultant"}],"url":""},{"company":"SMTI","company_id":null,"location":"","positions":[{"description":"Responsible for supply chain logistics in the medical imaging service and sales operation.","duration":"Jun 2006 Dec 2010 4 years 7 months","duration_short":"4 years 7 months","end_date":"Dec 2010","start_date":"Jun 2006","subtitle":"SMTI","title":"Director Logistics"}],"url":""},{"company":"ARAMARK Healthcare","company_id":"aramark-healthcare","location":"","positions":[{"description":"Supply chain support for imaging and biomed field services in Aramark Healthcare facilities. Supported tools & test equipment for 600 plus engineers in addition to parts for equipment and equipment training bays in a 70,000 sf facility.","duration":"Mar 2002 Jan 2006 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jan 2006","start_date":"Mar 2002","subtitle":"ARAMARK Healthcare","title":"Manager Warehouse Operations"}],"url":"https://www.linkedin.com/company/aramark-healthcare"},{"company":"Neoserv","company_id":null,"location":"","positions":[{"description":"Directed biomed and imaging service for Neodyme clients in hospitals across the US.","duration":"Mar 2001 Feb 2002 1 year","duration_short":"1 year","end_date":"Feb 2002","start_date":"Mar 2001","subtitle":"Neoserv","title":"President"}],"url":""},{"company":"GE Healthcare","company_id":"gehealthcare","location":"","positions":[{"description":"Designed and implemented medical parts sales strategy. Worked with Global X Ray and CT Tubes team to develop product and marketing world wide. Six Sigma greenbelt and mentor.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"GE Healthcare","title":"Manager"}],"url":"https://www.linkedin.com/company/gehealthcare"},{"company":"InnoServ Technologies, Inc","company_id":null,"location":"","positions":[{"description":"Successfully marketed imaging parts, Managed and directed the logistic supply chain and inbound/outbound call center.","duration":"Sep 1994 Jan 1999 4 years 5 months","duration_short":"4 years 5 months","end_date":"Jan 1999","start_date":"Sep 1994","subtitle":"InnoServ Technologies, Inc","title":"Manager Logistics"}],"url":""}]', '["“Rich was a key member of my management team during my tenure as Sr. Director of Supply Chain at ARAMARK Healthcare. I relied on Rich for his extraordinary knowledge of the Medical Equipment Service Parts Supply Chain Industry, his negotiation skills, his in-depth knowledge of our customer base, his leadership over our warehousing, distribution and salvage centers and the support he provided to our Service Parts Call Center. I found working with Rich to be a rewarding experience and I can honestly say I learned a great deal from him. I would highly recommend Rich to any prospective employer or client.”","“Rich is always helpful and knowledgeable of the area of our business. I have had only good experience working with him both as a customer and as a vendor.”"]']
User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to develop business growth through creative approaches and listening to the customer, and today the agent is reaching out to the user because they need to discuss a potential partnership opportunity in the healthcare industry.
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### Human: Agent: ['Andy Burdin', "I'm a director, designer and creative lead with a decade of experience working for entertainment, tech, and consumer brands. Over my career, I've helped design & direct campaigns for theatrical and international blockbuster films, linear cable network shows, and brand product launches by leveraging the latest web, experiential, AR/VR/XR tech. My best work happens when I blend new tech & beautiful design together.I work cross functionally with strategists, designers, filmmakers, developers, etc. across all platforms to conceptualize and produce groundbreaking creative work.As a team member with the help of many, I've worked on campaigns that have garnered Cannes Lions, Webbys, Shorty Awards, Key Art Awards, FWAs, and more.Outside of work, I'm a nationally registered urban/backcountry EMT, stay up too late playing video games and spend time with my wife and our tireless cattle dog.", 'Associate Creative Director at Thinkingbox', 'Thinkingbox', '[{"company":"Thinkingbox","company_id":"thinkingbox","industry":"Marketing Services","location":"Los Angeles, California, United States","positions":[{"description":"Co-creative lead on web/product/campaign creative for Riot Games. Co-creative lead on web/product/campaign creative for Riot Games.","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Thinkingbox","title":"Associate Creative Director"}],"url":"https://www.linkedin.com/company/thinkingbox"},{"company":"Loaded","company_id":"loadedgg","location":"Santa Monica","positions":[{"description":"Creative/design lead spearheading various projects supporting the top talent in the video game industry.Creative lead/director on the groundbreaking partnership between gaming superstar Ninja and adidas, the first ever product collaboration for a gamer. Creative/design lead spearheading various projects supporting the top talent in the video game industry.Creative lead/director on the groundbreaking partnership between gaming superstar Ninja and adidas, the first ever product collaboration for a gamer.","duration":"Jan 2019 Mar 2021 2 years 3 months","duration_short":"2 years 3 months","end_date":"Mar 2021","start_date":"Jan 2019","subtitle":"Loaded","title":"Art Director"}],"url":"https://www.linkedin.com/company/loadedgg"},{"company":"Jam3","company_id":"jam3","location":"Greater Los Angeles Area","positions":[{"description":"Creative lead in agency\'s satellite office, spearheading projects for Netflix, Facebook, Google, Focus Features, Lionsgate, etc.Responsible for creative direction & leading teams of internal/freelance designers & developers across an entire project spectrum - pitching, award, design, & delivery for innovative web, AR/VR and product platforms. Creative lead in agency\'s satellite office, spearheading projects for Netflix, Facebook, Google, Focus Features, Lionsgate, etc.Responsible for creative direction & leading teams of internal/freelance designers & developers across an entire project spectrum - pitching, award, design, & delivery for innovative web, AR/VR and product platforms.","duration":"Jul 2017 Aug 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Aug 2018","start_date":"Jul 2017","subtitle":"Jam3","title":"Art Director"}],"url":"https://www.linkedin.com/company/jam3"},{"company":"Andrew Burdin","company_id":"andrew-burdin","location":"Global","positions":[{"description":"www.andyburdin.coFreelance print/digital art direction on select projects - clients include W+K Portland, Tool of North America, Watson D/G, Ignition Interactive, Ludomade, Five & Done Project C, The Flock, and more.Select projects include work for Lexus, Oakley, Riot Games, Pixar, Ender\'s Game, X-Men: Days of Future Past, Marvel\'s Agents of SHIELD, 2 Guns, Insidious Chapter 3, Thor: The Dark World, The JFK Presidential Library & Museum, and more.Role includes UI/UX design, matte painting, image retouching/finishing, 3D, motion and anything else under the sun.","duration":"Jan 2007 Jan 2018 11 years 1 month","duration_short":"11 years 1 month","end_date":"Jan 2018","start_date":"Jan 2007","subtitle":"Andrew Burdin","title":"Freelance Art Director"}],"url":"https://www.linkedin.com/company/andrew-burdin"},{"company":"Super Top Secret","company_id":"super-top-secret","location":"Denver, Colorado","positions":[{"description":"Responsible for design/art direction of various web/interactive/print projects for Utah-based creative agency.Amidst chugging Red Bull and coffee at 3AM, expectations include development of original site designs, style frames (3D/motion/static), concepting, presenting to internal team + client, overseeing site builds and mentoring UI/UX folks.Clients include Nike, Oakley, Riot Games, Peligroso Tequila and more.Remote position from Denver, Colorado. Responsible for design/art direction of various web/interactive/print projects for Utah-based creative agency.Amidst chugging Red Bull and coffee at 3AM, expectations include development of original site designs, style frames (3D/motion/static), concepting, presenting to internal team + client, overseeing site builds and mentoring UI/UX folks.Clients include Nike, Oakley, Riot Games, Peligroso Tequila and more.Remote position from Denver, Colorado.","duration":"Apr 2015 Mar 2016 1 year","duration_short":"1 year","end_date":"Mar 2016","start_date":"Apr 2015","subtitle":"Super Top Secret","title":"Senior Interactive Designer"}],"url":"https://www.linkedin.com/company/super-top-secret"},{"company":"Deloitte Digital","company_id":"deloitte-digital","location":"Greater Denver Area","positions":[{"description":"UI/UX designer on various enterprise-scale mobile/tablet experiences across iOS and Android. UI/UX designer on various enterprise-scale mobile/tablet experiences across iOS and Android.","duration":"Feb 2014 Feb 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2015","start_date":"Feb 2014","subtitle":"Deloitte Digital","title":"UI Designer"}],"url":"https://www.linkedin.com/company/deloitte-digital"},{"company":"Ignition","company_id":"igntn","location":"Santa Monica, CA","positions":[{"description":"Creative conceptualizing/designing interactive campaigns for film/television.Worked as a designer on groundbreaking digital campaigns for Prometheus, The Hobbit, Frankenweenie, Journey 2: The Mysterious Island, Happy Feet 2, The Rum Diary, and more.Heavy experience designing meaningful & visually impactful UI, web/ad media, detailed matte paintings and conceptualizing both digital and traditional ad media. Creative conceptualizing/designing interactive campaigns for film/television.Worked as a designer on groundbreaking digital campaigns for Prometheus, The Hobbit, Frankenweenie, Journey 2: The Mysterious Island, Happy Feet 2, The Rum Diary, and more.Heavy experience designing meaningful & visually impactful UI, web/ad media, detailed matte paintings and conceptualizing both digital and traditional ad media.","duration":"Jun 2011 Jan 2013 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 2013","start_date":"Jun 2011","subtitle":"Ignition","title":"Interactive Designer"}],"url":"https://www.linkedin.com/company/igntn"}]', '["Nina Kauffman “Andy is thoughtful designer who continually educates himself on current trends in his field. He is eager, friendly and always willing to help out in order to ensure the client gets the best possible product. His diligence and hard work made him an invaluable co-worker, as he would often stay late to guarantee an exceptional result. I highly recommend Andy both for his design work and for his team spirit.”","Alvin Groen “Andy is always open to learn new things, a great person to have in your team and very passionate about his work. He has definitely learned a lot during his time at Ignition and I can\'t wait to see how he will continue to grow.”"]']
User: ['Jennifer Miller', 'Experienced Product Manager with a demonstrated history of working in the consumer services industry. Strong marketing professional skilled in Coaching, Sales, Retail, Event Management, and Management.', 'Senior Manager, Brand and Trademark Licensing at West Virginia University', 'West Virginia University', '[{"company":"West Virginia University","company_id":"west-virginia-university","industry":"Higher Education","location":null,"positions":[{"description":"","duration":"Dec 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Dec 2021","subtitle":"West Virginia University","title":"Senior Manager, Brand and Trademark Licensing"},{"description":"","duration":"Oct 2018 Dec 2021 3 years 3 months","duration_short":"3 years 3 months","end_date":"Dec 2021","start_date":"Oct 2018","subtitle":"West Virginia University","title":"Brand and Trademark Licensing Manager"}],"url":"https://www.linkedin.com/company/west-virginia-university"},{"company":"AAA Club Alliance","company_id":"aaa-club-alliance","location":null,"positions":[{"description":"Responsible for the planning, purchasing and promoting of Travel Store merchandise in 110 retail store locations in 12 states including Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Connecticut, Ohio, Kentucky, West Virginia, Indiana, and Kansas, as well as our Online channels.Interaction and engagement with store management teams and store associate to support Travel Store sales across all regions.Organize yearly merchandise sales trainings with vendors to educate all associates across the AAA Club Alliance footprintExecute sales strategies throughout the year to help all stores meet monthly and yearly budget goals Assist with the marketing of merchandise across various channels including print, online, and in-store","duration":"Jun 2014 Oct 2018 4 years 5 months","duration_short":"4 years 5 months","end_date":"Oct 2018","start_date":"Jun 2014","subtitle":"AAA Club Alliance","title":"Merchandise Product Manager"},{"description":"Responsible for the supervision of all employees in the office including travel agents, retail agents, and tag and title associates.Identifying sales opportunities within membership and travel departments.Responsible for both opening and closing procedures within the office including financial paperwork, preparation of cash deposits, and securing confidential information.Assisting with and resolving any customer service issues.Notary PublicPerforming vehicle registration, driver’s license, and title transfer transactions as an Online Messenger for Pennsylvania Department of Transportation","duration":"Sep 2011 Jun 2014 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jun 2014","start_date":"Sep 2011","subtitle":"AAA Mid-Atlantic","title":"Retail Office Supervisor"}],"url":"https://www.linkedin.com/company/aaa-club-alliance"},{"company":"Aramark","company_id":"aramark","location":"Philadelphia, Pennsylvania","positions":[{"description":"Responsible for the operational functions of the retail department, including team and consigned events, labor management for over 75 employees, and overseeing 10-13 retail locations throughout the arena.Oversee the buying of licensed goods sold and overall merchandise plan at the Wells Fargo Center for the Sixers.Assist in the planning of retail marketing and retail promotional calendars for the Sixers to drive sales and volume for both in game and non game day opportunities.Responsible for the advancement, operational plan, and execution of concert retail operations.Oversee all customer service, inventory management, operations, payroll and HR for all retail locations in the arena.Involved in the planning and execution of the 2010 Stanley Cup Finals merchandise operation which generated over 1.5 million dollars in revenueResponsible for hiring, training, and scheduling retail associates for all events.","duration":"Mar 2008 Sep 2011 3 years 7 months","duration_short":"3 years 7 months","end_date":"Sep 2011","start_date":"Mar 2008","subtitle":"Aramark","title":"Retail Event Manager, Wells Fargo Center"}],"url":"https://www.linkedin.com/company/aramark"},{"company":"PSSI Stadium Corp.","company_id":null,"location":"","positions":[{"description":"Assist with preparation for multiple types of events including collegiate and professional football games, trade shows, seasonal parties, festivals, and corporate events. Work closely with the Guest Services/Tours department to book tours of Heinz Field and to field phone calls with potential clients.Responsible for event day supervision of the Guest Services staff and for responding to all customer service issues arising during the event.Responsible for assisting with special events booked in the rental spaces at Heinz Field through communication with clients, operational planning and execution of the event.","duration":"Aug 2007 Feb 2008 7 months","duration_short":"7 months","end_date":"Feb 2008","start_date":"Aug 2007","subtitle":"PSSI Stadium Corp.","title":"Stadium Operations Intern"}],"url":""},{"company":"Slippery Rock University","company_id":"slippery-rock-university","location":"","positions":[{"description":"Assist in the planning and execution of alumni projects including the Fall Classic 2006 golf tournament, the 2006 President’s Gala, and several alumni receptions around the Pittsburgh area.Contribute articles focusing on Slippery Rock University alumni for “The Rock” magazine.Execute mailing campaign for new alumni association memberships and membership renewals. Assist in the planning and execution of alumni projects including the Fall Classic 2006 golf tournament, the 2006 President’s Gala, and several alumni receptions around the Pittsburgh area.Contribute articles focusing on Slippery Rock University alumni for “The Rock” magazine.Execute mailing campaign for new alumni association memberships and membership renewals.","duration":"Aug 2006 May 2007 10 months","duration_short":"10 months","end_date":"May 2007","start_date":"Aug 2006","subtitle":"Slippery Rock University","title":"Alumni Relations Graduate Assistant"}],"url":"https://www.linkedin.com/company/slippery-rock-university"},{"company":"Miami Heat","company_id":"miami-heat","location":"","positions":[{"description":"Responsible for all aspects of the kisok’s retail operation, including inventory control, loss prevention, and visual merchandising. Responsible for all customer service issues and training. Supervise retail associates at American Airlines Arena on game days. Part of the 2006 retail team who was named Retailer of the Year by the NBA. Responsible for all aspects of the kisok’s retail operation, including inventory control, loss prevention, and visual merchandising. Responsible for all customer service issues and training. Supervise retail associates at American Airlines Arena on game days. Part of the 2006 retail team who was named Retailer of the Year by the NBA.","duration":"Oct 2005 Aug 2006 11 months","duration_short":"11 months","end_date":"Aug 2006","start_date":"Oct 2005","subtitle":"Miami Heat","title":"Retail Supervisor"}],"url":"https://www.linkedin.com/company/miami-heat"}]', '["Brian Crow “I have known Jennifer for several years, and have always been impressed with her outstanding attitude and aptitude. She came to the SRU grad program well-prepared, and quickly became one of our best students. She has done a great job in her current position, and I have no doubt she will continue to be a star in the sport industry.”","Jason Yenser “Jennifer is hard working and conscientious indivdual who is always exploring methods to improve her overall skill sets. Her communication skills are excellent and she has a natural ability to articulate herself on an executive level. When assigned a task it is for certain that it will be executed. No complaining, just results.”"]']### Assistant: The agent's job is to work cross-functionally with designers, developers, and filmmakers to conceptualize and produce groundbreaking creative work, and today the user is reaching out to the agent because they need assistance in designing and directing a campaign for a new product launch.
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### Human: Agent: ['Chris Guillory', 'Experienced Accounting and Human Resources Manager with a demonstrated history of working in the wholesale industry. Strong accounting professional skilled in Budgeting, Financial Reporting, Management, Leadership skills, and Account Management. Also proficient in Human Resources, Recruitment, Organizational Development, Performance Management, Safety and Succession Planning.', '--', 'Majestic Glove', '[{"company":"Majestic Glove","company_id":"majesticglove","industry":"Wholesale","location":"Everett, WA","positions":[{"description":"Oversee accounting functions for accounts payable and receivable. Manage employee benefits, recruiting, staffing and payroll. Handle all aspects of Human Resources. Prepare monthly closing entries and reconciliations for GAAP financial statements. Assist Financial Controller with annual budgeting process and financial portion of Strategic Plan. Oversee accounting functions for accounts payable and receivable. Manage employee benefits, recruiting, staffing and payroll. Handle all aspects of Human Resources. Prepare monthly closing entries and reconciliations for GAAP financial statements. Assist Financial Controller with annual budgeting process and financial portion of Strategic Plan.","duration":"Nov 2012 - Present 9 years 5 months","duration_short":"9 years 5 months","end_date":"Present","start_date":"Nov 2012","subtitle":"Majestic Glove","title":"Accounting Manager / Human Resources Manager"}],"url":"https://www.linkedin.com/company/majesticglove"},{"company":"Synsor Corporation","company_id":null,"location":"Everett, Washington","positions":[{"description":"Assisted the Controller with month-end closing procedures.Prepared monthly and necessary journal entries and posted to general ledger. Reviewed GL accounts in charge at the end of the month for any discrepancies and performed reconciliations.Filed multi-state monthly/quarterly sales tax returns and responded and communicated to various state agencies. Was the main point of contact for our audits. Filed multi state corporate renewals and various licenses renewals. Helped prepare the budget schedule.","duration":"May 2010 Oct 2012 2 years 6 months","duration_short":"2 years 6 months","end_date":"Oct 2012","start_date":"May 2010","subtitle":"Synsor Corporation","title":"Staff Accountant"}],"url":""}]', '["Paul Kundtz “I highly recommend Chris Guillory for accounting and human resources work. She is highly knowledgeable in these fields, and has a professional demeanor that makes her most effective in both fields. She can multi task in accounting and communicate with a wide range of employees in her HR role. ”","John Damon “Chris is very detail oriented and has a great personality in a very demanding role. Works hard and produces good results.”"]']
User: ['Keith Bowersox', 'Experienced Senior Sales Manager with a demonstrated history of working in the wholesale industry. Skilled in Negotiation, Business Planning, Operations Management, Coaching, and Sales.', 'Busines Team Leader at MSC Industrial Supply Co.', 'MSC Industrial Supply Co.', '[{"company":"MSC Industrial Supply Co.","company_id":"msc-industrial-supply","industry":"Wholesale","location":null,"positions":[{"description":"","duration":"Jan 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Jan 2021","subtitle":"MSC Industrial Supply Co.","title":"Business Team Leader"},{"description":"","duration":"May 2001 - Present 20 years 6 months","duration_short":"20 years 6 months","end_date":"Present","start_date":"May 2001","subtitle":"MSC Industrial Supply","title":"Sr. Branch Sales Manager"}],"url":"https://www.linkedin.com/company/msc-industrial-supply"},{"company":"RUS (Rental Uniform Service)","company_id":null,"location":null,"positions":[{"description":"Manage a 5-plant operation in the Northeast, which includes Pittsfield, MA; Montgomery, NY; Long Island, NY; Gardner, MA; and Essex, CT. Oversee (5) General Managers, (2) Sales Managers, (15) Professional Outside Sales Reps., (10) Office Personnel, (40) Service Personnel and (115) Production Employees.","duration":"Feb 1998 Apr 2001 3 years 3 months","duration_short":"3 years 3 months","end_date":"Apr 2001","start_date":"Feb 1998","subtitle":"RUS (Rental Uniform Service)","title":"Processing Center Manager"},{"description":"Direct responsibility for the performance of (19) service, (5) sales, (3) office and (5) production personnel for the Montgomery, NY location as well as the Long Island, NY facility.","duration":"Mar 1994 Jan 1998 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jan 1998","start_date":"Mar 1994","subtitle":"RUS (Rental Uniform Service)","title":"General Manager"},{"description":"• successfully opened a start-up operation in the Tidewater area.•\uf020\uf020\uf020\uf020\uf020Completed an extensive competitive advantage analysis on the competition in area.•\uf020\uf020\uf020\uf020\uf020Hired, trained and maintained a staff of three professional sales personnel to penetrate an underdeveloped market.•\uf020\uf020\uf020\uf020\uf020Within three years, generated $1.5 million in annual sales while building service excellence in the market place.","duration":"Aug 1991 Feb 1994 2 years 7 months","duration_short":"2 years 7 months","end_date":"Feb 1994","start_date":"Aug 1991","subtitle":"RUS (Rental Uniform Service)","title":"General Manager"}],"url":""}]', '["Ken Miller “Keith has extraordinary people skills and earns a high level of respect from his reps by leading through example. Keith is a very effective leader and consistently leads his team to accomplish KPI set by the company and he is excellent at motivating individuals to rise above their normal performance levels”","Brankica Skinder, SSBBP “I had worked for Keith for 3 years, and he is one of the most hardworking individuals that I came across. He has a strong business judgement allowing him to address any complex business issues in an objective and timely manner. I have found Keith to be highly professional and precise in everything he does - he is a self-starter and extremely motivated individual. He delivers everything giving it his utmost-to his associates and also customers. I have learned so much during our time together at MSC-York Branch and I look forward to many more years of successful partnership. ”"]']### Assistant: The agent's job is to manage accounting and human resources functions in the wholesale industry. Today, the agent is reaching out to the user because they need to discuss potential business collaboration between their respective companies.
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### Human: Agent: ['Arun Upadhyay', 'Dynamic software developer with over 7 years of experience in developing enterprise-level desktop and web-based applications to elevate business performance and capable of translating user requirements into new features and functionality through the understanding of core development technologies including Java, Spring, Hibernate, Servlet, JSP, PHP, Visual Basic. Personable team player with experience in cooperating with diverse cross-functional teams. Experienced in implementing software development projects through all phases of the software development lifecycle, using advanced application development methodologies and frameworks.✔ Languages: Java, C, C++, Visual Basic, PHP OO, C#.NET, SQL, PL/SQL, Linux Shell Programming, XML✔ Web: Core Java, Servlets, JSP, JDBC, Spring Framework (MVC, Data, Security, Boot, Webflow), JSF, JSF Library: PrimeFaces / RichFaces, ASP.NET, C#.NET, HTML, JavaScript, Angular JS, XML, XSL, XSLT DTD, XMLSchema, CSS, DOM, AJAX, JQuery✔ Databases: MySQL, SQL Server, MS Access, Oracle✔ Tools: Eclipse, NetBeans, JBoss, Apache, Grass Fish, Visual Studio, WAMP, XAMP, Rational Rose, Dreamweaver, PHP CMS, Joomla, WordPress, GitHub, Jira ✔ Frameworks: Spring, Hibernate, JSP✔ Design Patterns: Singleton, Factory, Strategy, Command, Adapter & Façade, Decorator, Observer, State, Proxy, Visitor, Composite & Iterator etc.✔ Web services: REST & SOAP.✔ Web Servers: Web logic, Tomcat, JBOSS, WAMP, XAMP etc✔ SDLC: Agile & Scrum, Spiral, Waterfall. ✔ Platforms: Windows & Mac', 'Software Developer at C Squared Systems, LLC', 'C Squared Systems, LLC', '[{"company":"C Squared Systems, LLC","company_id":"c-squared-systems","industry":"Wireless","location":"65 Dartmouth Dr, Auburn, NH 03032","positions":[{"description":"✔ Back end development and maintenance of Site Portal using PHP and MySQL.✔ Working with Monitoring of devices using Site Portal, a web-based tool for remote monitoring and management of distributed systems and equipment✔ Working with building, scanning and alarm generation for various devices✔ Developing new code and database structure, in accordance with internal software development procedure to meet the unique needs of the customer✔ Working with XML to define the structure of the device with the help of MIBS provided by the vendor. ✔ Working with HTTP credentials and web scraping✔ Working with SNMP and HTTP protocols. ✔ Experienced in working with Linux Environment (Ubuntu 14.04 and 16.04)","duration":"Mar 2017 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"Mar 2017","subtitle":"C Squared Systems, LLC","title":"Software Developer"}],"url":"https://www.linkedin.com/company/c-squared-systems"},{"company":"Center for Information Technology (CIT)","company_id":"center-for-information-technology-cit","location":null,"positions":[{"description":"✔ Developed and customized different web and desktop applications as per the requirement of the client using technologies JSP, Servlet in MVC.✔ Worked with reports like Jasper and Crystal Report.✔ Designed an architecture using Java Enterprise Technologies.✔ Designed and developed presentation layers as well as business layer for the entire application.✔ Introduced design patterns to promote ease of maintenance and improve performance.✔ Implemented different phases of software development life cycle including requirements gathering, analysis, design, implementation, deployment and support✔ Waterfall and Agile methodologies used for software development.✔ Designed a framework using UML.✔ Implemented Spring MVC framework for the development of the web application and web services.✔ Used Hibernate ORM to persist database operations.✔ Used Hibernate in persistence layer and developed POJO\'s, Data Access Object (DAO) to handle all database operations.✔ Used Auto-Wired for bean management through Spring IOC.✔ Spring Data used on Data Access Layer.✔ Used Spring security for securing application as well as user signup and login.✔ Designed and Developed Web services REST API using Spring Boot, JSON and Angular JS.✔ Designed the user interactive (UI) web pages using web technologies JSP, HTML, JavaScript, AJAX, JQuery✔ Well versed in designing presentation layer components using Servlets, JSP, JQuery, JSON, AJAX, HTML, CSS and JavaScript.✔ Worked with various DBMS like MySQL, MS-Access, Oracle, SQL server. ✔ Developed functions and store procedures using SQL and PL/SQL for the application.✔ Wrote database queries using SQL and PL/SQL for accessing, manipulating and updating Oracle database. ✔ Implemented unit testing using Junit and mocking frameworks like Mockito.✔ MVC, Singleton, Factory, Observer and Façade design patterns were used using Java.","duration":"Mar 2012 Mar 2016 4 years 1 month","duration_short":"4 years 1 month","end_date":"Mar 2016","start_date":"Mar 2012","subtitle":"Center for Information Technology (CIT)","title":"Senior Java Developer"},{"description":"✔ Implemented objected oriented feature of PHP in MVC to developed enterprise applications✔ Performing the responsibilities of implementing and hosting of systems on a web server(ipage.com)✔ Worked with PHP CMS like Joomla, WordPress, and customization of plugins, components & modules.✔ Developed user-friendly content management system using core OO PHP ✔ Designed UI forms & reports using crystal report and implemented event-driving programming in Visual Basic✔ Worked with the presentation layer using HTML, CSS, JavaScript, Bootstrap & JQuery. ✔ Back end development and maintenance of websites using PHP and MySQL.✔ Developing websites using MySQL, PHP, JSP & other programming tools.✔ MVC, Singleton, Factory, Observer and Façade design patterns were used using OO PHP.✔ Designed and Developed Web services REST API using PHP and Angular JS.✔ Designed and developed presentation layers as well as a business layer for the entire application.","duration":"Aug 2010 Mar 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2012","start_date":"Aug 2010","subtitle":"Center for Information Technology (CIT)","title":"Junior PHP & .NET Developer"}],"url":"https://www.linkedin.com/company/center-for-information-technology-cit"},{"company":"Gomendra College","company_id":null,"location":"Birtamode, Jhapa Nepal","positions":[{"description":"✔ Assisted undergraduate students in technical projects. Provided one-on-one mentorship and guidance; corrected assignments and tests. Achieved Best Employee of the Year for outstanding performance. ✔ Assisted undergraduate students in technical projects. Provided one-on-one mentorship and guidance; corrected assignments and tests. Achieved Best Employee of the Year for outstanding performance.","duration":"Jul 2010 Mar 2016 5 years 9 months","duration_short":"5 years 9 months","end_date":"Mar 2016","start_date":"Jul 2010","subtitle":"Gomendra College","title":"Lecturer and Project Supervisor"}],"url":""}]', '["Nick Atkocaitis “Arun is great. In the two years I\'ve worked with him the most impressive trait he\'s demonstrated to me has been his unwavering determination - whether it be with a challenging low-level technical detail, high-level software architecture, or a process in our organization, Arun has consistently shown that he is eager to learn new things, get to the root of any problem, and improve whatever he can get his hands on. His warm, positive attitude and willingness to help his peers has never faltered in the shadow of some very difficult projects and he has become a respected, essential member of our development team. In addition to all of this Arun has a deep understanding of software which he is continuously deepening and his technical insight has proven to be invaluable on numerous occasions. I give him my highest recommendation.”","Shubham Vyas “Arun Upadhyay, is an intelligent, ambitious, energetic and proactive perfectionist. He leads and works well with a team. Having worked with him for around two years now, I find him as one of the valuable resources to the team at CSquared Systems.”"]']
User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']### Assistant: The agent's job is to provide technical support and customer service, today the user is reaching out to the agent because they need assistance with resolving an issue related to their self-employment.
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### Human: Agent: ['Allison Trembly', 'Plans, manages, and directs communications, marketing campaigns, and media/public relations; credible spokesperson and liaison who collaborates with community leaders, diverse constituents, and acquires support for key initiatives. Explores and implements innovative methods of communicating information including: utilization and management of social media outlets, websites, and e-news.', 'Strategic Communications & Marketing Leader', 'City of Arvada Government - Arvada Economic Development Association', '[{"company":"City of Arvada Government - Arvada Economic Development Association","company_id":"city-of-arvada","industry":"Government Administration","location":"Arvada, Colorado","positions":[{"description":"• Plans, coordinates, manages, and directs Community and Economic Development Work System marketing and communication efforts, which includes the Building, Development Review, Long Range Planning and Economic Development divisions within the City of Arvada. My role includes communications, marketing, engagement and media/public relations functions; serves as spokesperson and liaison, and supervises vendors and contractors. I also serve as the marketing manager for the Arvada Economic Development Association. • Pro-actively communicates mission, message, goals and activities to its various audiences as well as serves as a resource for other City of Arvada Departments marketing and communications efforts.• Serves as the liaison between the City and the news media, including the preparation of news releases, responding to media inquiries, coordinating interviews, and training other staff in working with the media.• Currently serves as a fiduciary board member of the City of Arvada Retirement Program (CARP).","duration":"Sep 2011 - Present 10 years 5 months","duration_short":"10 years 5 months","end_date":"Present","start_date":"Sep 2011","subtitle":"City of Arvada Government - Arvada Economic Development Association","title":"Communications and Marketing Manager, Community and Economic Development for the City of Arvada"}],"url":"https://www.linkedin.com/company/city-of-arvada"}]', '["Melissa Marmitt “Allison is a highly qualified marketing and communications professional for the Arvada Economic Development Association (AEDA). I have had the privilege of working with her since 2011. The marketing of economic development was not a common practice amongst this field when she first started. Because of her foresight, creativity, and ingenuity, Allison and AEDA have been sought after for her counsel by many municipalities and economic development associations around the country. Allison has the innate ability to foresee trends and execute strategy to stay one step ahead to the benefit of her employer and clients.”","Carrie Briscoe “Allison\'s best skill is getting things done. She is a great collaborator and leverages resources to their fullest which contributes to her success as a leader and in the projects she manages. Her positive attitude, as well as her ability to jump in and contribute, make working with Allison easy. ”"]']
User: ['Sam Rosen', 'I like to build businesses that mean something.', 'GM, Consumer Business @ The Information', 'The Information', '[{"company":"The Information","company_id":"theinformation","industry":"Online Audio and Video Media","location":"","positions":[{"description":"","duration":"May 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"May 2021","subtitle":"The Information","title":"General Manager, Consumer Business"}],"url":"https://www.linkedin.com/company/theinformation"},{"company":"The Atlantic","company_id":"the-atlantic","location":null,"positions":[{"description":"","duration":"May 2018 May 2021 3 years 1 month","duration_short":"3 years 1 month","end_date":"May 2021","start_date":"May 2018","subtitle":"The Atlantic","title":"SVP, Growth"},{"description":"","duration":"Dec 2016 May 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"May 2018","start_date":"Dec 2016","subtitle":"The Atlantic","title":"Head of Growth"},{"description":"","duration":"Dec 2013 Nov 2016 3 years","duration_short":"3 years","end_date":"Nov 2016","start_date":"Dec 2013","subtitle":"The Atlantic","title":"Vice President, Marketing"}],"url":"https://www.linkedin.com/company/the-atlantic"},{"company":"DigitasLBi","company_id":"digitas-uk","location":"Greater Boston Area","positions":[{"description":"","duration":"Nov 2012 Dec 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 2013","start_date":"Nov 2012","subtitle":"DigitasLBi","title":"Vice President/Director, Social Content"}],"url":"https://www.linkedin.com/company/digitas-uk"},{"company":"EVOLUTION","company_id":null,"location":"Greater Boston Area","positions":[{"description":"","duration":"Jun 2007 Oct 2012 5 years 5 months","duration_short":"5 years 5 months","end_date":"Oct 2012","start_date":"Jun 2007","subtitle":"EVOLUTION","title":"Co-founder and Creative Director"}],"url":""},{"company":"Save AmeriCorps Coalition","company_id":null,"location":"Greater Boston Area","positions":[{"description":"","duration":"Jun 2003 Sep 2003 4 months","duration_short":"4 months","end_date":"Sep 2003","start_date":"Jun 2003","subtitle":"Save AmeriCorps Coalition","title":"National Field and Media Director"}],"url":""},{"company":"City Year","company_id":"city-year","location":"Greater Boston Area","positions":[{"description":"","duration":"Jun 2002 Jun 2003 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2003","start_date":"Jun 2002","subtitle":"City Year","title":"Senior Corps Member"}],"url":"https://www.linkedin.com/company/city-year"},{"company":"City Year Boston","company_id":"city-year","location":"Greater Boston Area","positions":[{"description":"","duration":"2001 2002 1 year","duration_short":"1 year","end_date":"2002","start_date":"2001","subtitle":"City Year Boston","title":"Corps Member"}],"url":"https://www.linkedin.com/company/city-year"}]', '["Eric Wholley “Sam is a gifted marketer, highly capable of developing creative and content marketing concepts that clients just love. Plus, he’s a talented copywriter with a solid understanding of how to message across all online communications and media. His creative management is very efficient and effective. He\'ll “zero-in” on a solution for a pressing issue and apply his resourceful problem-solving skills to keep things from getting off track –either from a logistical, content, budgeting, or scheduling perspective. Sam is continually aware of the latest effective marketing strategies, as well as marketplace trends. That’s very helpful to his team and clients alike, because he always knows how to put various aspects of a campaign into the right context.”","Deborah Re “Sam Rosen is a smart, creative, out of the box thinker. He is an extraordinary problem solver who looks at issues as opportunities to create change rather than as obstacles to prevent movement and growth. Sam\'s thoughtful approach, and ability to lead others through challenges, raises the bar for everyone involved and creates the best possible outcome.”"]']### Assistant: The agent's job is to manage communications and marketing campaigns for a government organization, and today, the agent is reaching out to the user, who is the General Manager of Consumer Business at The Information, to discuss a potential collaboration on promoting economic development initiatives in the city.
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### Human: Agent: ['Erick Chavarria', 'We33 change family legacies by placing professionals on the track to Business Ownership. Actively looking to build my Network, and share IDEAS where we all can connect and advance.', 'Chief Entrepreneurial Talent Officer Stay @ Home Opportunities', 'THE DISTRICT 33', '[{"company":"THE DISTRICT 33","company_id":null,"location":"United States","positions":[{"description":"","duration":"Sep 2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Sep 2016","subtitle":"THE DISTRICT 33","title":"Talent Coordinator"}],"url":""},{"company":"State Farm","company_id":"state_farm","location":"Aurora, Il","positions":[{"description":"","duration":"Aug 2012 Aug 2016 4 years 1 month","duration_short":"4 years 1 month","end_date":"Aug 2016","start_date":"Aug 2012","subtitle":"State Farm","title":"Personal Lines Specialist"}],"url":"https://www.linkedin.com/company/state_farm"},{"company":"Illinois Department of Children and Family Services","company_id":"illinois-department-of-children-and-family-services","location":"","positions":[{"description":"","duration":"Jan 2002 Jan 2013 11 years 1 month","duration_short":"11 years 1 month","end_date":"Jan 2013","start_date":"Jan 2002","subtitle":"Illinois Department of Children and Family Services","title":"DCFS Consultant"}],"url":"https://www.linkedin.com/company/illinois-department-of-children-and-family-services"}]', '["Anthony Gardner “Erick is a marketer and grinds at everything he does in order to make people successful. He\'s a top talent for recruiting in the industry and can attract top talent away from anywhere. He\'s an asset to Farmers. ”","Priscilla Martinez “Exploring what career options/moves are out there for you can be frustrating and exhausting. Erick is very knowledgeable not just with Farmers but in the insurance industry as a whole. He aligns your goals with the best route for you in any program/role available. Major PLUS- habla espanol! ”"]']
User: ['Robert Vanderwerker, CFP, CFA', 'Retired to Rehoboth Beach, Delaware effective August 2015. Intend to consult and/or teach, recognizing the need for financial literacy and planning education at all ages.', 'Retired Financial Consultant', 'Currently retired', '[{"company":"Currently retired","company_id":null,"location":"","positions":[{"description":"","duration":null,"duration_short":"","end_date":null,"start_date":null,"subtitle":"Currently retired","title":"Counselor"}],"url":""},{"company":"MetLife","company_id":"metlife","location":null,"positions":[{"description":"","duration":"1999 - Present 23 years","duration_short":"23 years","end_date":"Present","start_date":"1999","subtitle":"MetLife","title":"Senior Case Consultant"},{"description":"","duration":"Jul 1999 Jul 2015 16 years 1 month","duration_short":"16 years 1 month","end_date":"Jul 2015","start_date":"Jul 1999","subtitle":"MetLife Financial Services","title":"Senior Case Consultant"}],"url":"https://www.linkedin.com/company/metlife"},{"company":"KPMG","company_id":"kpmg","location":"","positions":[{"description":"","duration":"1995 1996 1 year","duration_short":"1 year","end_date":"1996","start_date":"1995","subtitle":"KPMG","title":"Financial Consultant"}],"url":"https://www.linkedin.com/company/kpmg"},{"company":"Northern NJ Society of the ICFP","company_id":null,"location":"","positions":[{"description":"","duration":"1990 1994 4 years","duration_short":"4 years","end_date":"1994","start_date":"1990","subtitle":"Northern NJ Society of the ICFP","title":"VP - Education"}],"url":""},{"company":"Manufacturers Hanover Trust","company_id":"manufacturers-hanover-trust","location":"","positions":[{"description":"Portfolio Manager Portfolio Manager","duration":"1987 1989 2 years","duration_short":"2 years","end_date":"1989","start_date":"1987","subtitle":"Manufacturers Hanover Trust","title":"Vice President"}],"url":"https://www.linkedin.com/company/manufacturers-hanover-trust"},{"company":"The Equitable Life Assurance Society","company_id":null,"location":"","positions":[{"description":"","duration":"1971 1987 16 years","duration_short":"16 years","end_date":"1987","start_date":"1971","subtitle":"The Equitable Life Assurance Society","title":"Vice President"}],"url":""},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Supply Officer on USS America (CVS-66) and USS Wahkiakum County (LST-1162) Supply Officer on USS America (CVS-66) and USS Wahkiakum County (LST-1162)","duration":"1968 1970 2 years","duration_short":"2 years","end_date":"1970","start_date":"1968","subtitle":"US Navy","title":"Lt JG - Supply Officer"}],"url":"https://www.linkedin.com/company/us-navy"}]', '["Richard Gilman “Bob, has been a great resource when it comes to financial planning strategies and issues.”","Gordon Homes “Bob is an essential member of my team. His strong commitment is a great asset, as is his knowledge and expertise. It is a pleasure to work with Bob.”"]']### Assistant: The agent's job is to connect professionals and advance their careers, and today, the agent is reaching out to the user to discuss financial planning strategies and issues.
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### Human: Agent: ['Robert Fulton', "I've been a member of the Senders Communications Group since 2013 . As Executive Vice President, I manage external and internal communications for a stable of clients. Responsibilities include messaging and communicating effectively either to the general public or the clients’ constituents. Duties include but are not limited to: Creating print newsletters, creating electronic newsletters, managing social media, overseeing website builds, managing logo and slogan creation, guiding campaigns, writing and distributing press releases, writing and distributing op-eds, organizing press conferences, landing stories in the media, writing and editing.", 'Executive Vice President at Senders Communications Group, Inc.', 'Senders Communications Group, Inc.', '[{"company":"Senders Communications Group, Inc.","company_id":"senders-communications-group-inc.","industry":"Public Relations and Communications Services","location":"Canoga Park, CA","positions":[{"description":"I\'ve been a member of the Senders Communications Group since 2013 . As Executive Vice President, I manage external and internal communications for a stable of clients. Responsibilities include messaging and communicating effectively either to the general public or the clients’ constituents. Duties include but are not limited to: Creating print newsletters, creating electronic newsletters, managing social media, overseeing website builds, managing logo and slogan creation, guiding campaigns, writing and distributing press releases, writing and distributing op-eds, organizing press conferences, landing stories in the media, writing and editing.","duration":"Mar 2013 - Present 9 years 2 months","duration_short":"9 years 2 months","end_date":"Present","start_date":"Mar 2013","subtitle":"Senders Communications Group, Inc.","title":"Executive Vice President"}],"url":"https://www.linkedin.com/company/senders-communications-group-inc."},{"company":"IBEW Local 11","company_id":"ibew-local-11","location":"","positions":[{"description":"","duration":"Feb 2018 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"Feb 2018","subtitle":"IBEW Local 11","title":"Communications Consultant"}],"url":"https://www.linkedin.com/company/ibew-local-11"},{"company":"Labor 411","company_id":"labor-411","location":"Los Angeles Metropolitan Area","positions":[{"description":"","duration":"Mar 2014 - Present 8 years 2 months","duration_short":"8 years 2 months","end_date":"Present","start_date":"Mar 2014","subtitle":"Labor 411","title":"Executive Vice President"}],"url":"https://www.linkedin.com/company/labor-411"},{"company":"Self Employed","company_id":null,"location":"","positions":[{"description":"Professional freelance journalist based in Los Angeles with more than a decade of writing and editing experience. I regularly divided my time between health care journalism and entertainment/feature writing. Articles appeared in the L.A. Weekly, Mens Journal, Scientific American, the California Health Report, the Washingtonian, the Washington Examiner, the Washington Post, Northern Virginia Magazine and others. Professional freelance journalist based in Los Angeles with more than a decade of writing and editing experience. I regularly divided my time between health care journalism and entertainment/feature writing. Articles appeared in the L.A. Weekly, Mens Journal, Scientific American, the California Health Report, the Washingtonian, the Washington Examiner, the Washington Post, Northern Virginia Magazine and others.","duration":"Jul 2009 Mar 2014 4 years 9 months","duration_short":"4 years 9 months","end_date":"Mar 2014","start_date":"Jul 2009","subtitle":"Self Employed","title":"Freelance Writer"}],"url":""},{"company":"Street Sense Newspaper","company_id":null,"location":"","positions":[{"description":"I first worked as a volunteer at Street Sense, a nonprofit street newspaper serving the Washington, D.C. homeless community. Then I filled in for three months as the volunteer and vendor manager, working directly with D.C. less privileged. I first worked as a volunteer at Street Sense, a nonprofit street newspaper serving the Washington, D.C. homeless community. Then I filled in for three months as the volunteer and vendor manager, working directly with D.C. less privileged.","duration":"2009 2011 2 years","duration_short":"2 years","end_date":"2011","start_date":"2009","subtitle":"Street Sense Newspaper","title":"Volunteer"}],"url":""},{"company":"On Tap Magazine","company_id":"on-tap-magazine","location":"","positions":[{"description":"While the managing editor at On Tap Magazine, I guided the editorial direction of this monthly entertainment magazine. I wrote, assigned and edited articles; managed a staff of freelance writers, photographers, designers and interns; and oversaw the production process. While the managing editor at On Tap Magazine, I guided the editorial direction of this monthly entertainment magazine. I wrote, assigned and edited articles; managed a staff of freelance writers, photographers, designers and interns; and oversaw the production process.","duration":"Sep 2006 Jun 2009 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jun 2009","start_date":"Sep 2006","subtitle":"On Tap Magazine","title":"Managing Editor"}],"url":"https://www.linkedin.com/company/on-tap-magazine"},{"company":"Pomerado Newspaper Group","company_id":null,"location":"","positions":[{"description":"I was the section editor for a group of weekly newspapers in the San Diego area I was responsible for all of the copy and layout for both entertainment and sports. I was the section editor for a group of weekly newspapers in the San Diego area I was responsible for all of the copy and layout for both entertainment and sports.","duration":"Oct 2004 Aug 2006 1 year 11 months","duration_short":"1 year 11 months","end_date":"Aug 2006","start_date":"Oct 2004","subtitle":"Pomerado Newspaper Group","title":"Sports and Entertainment Editor"}],"url":""},{"company":"The San Diego Union-Tribune","company_id":"the-san-diego-union-tribune","location":"","positions":[{"description":"I was a freelance prep sports writer for the San Diego Union-Tribune, tackling high school game coverage as well as the occasional profile. I was a freelance prep sports writer for the San Diego Union-Tribune, tackling high school game coverage as well as the occasional profile.","duration":"2001 2004 3 years","duration_short":"3 years","end_date":"2004","start_date":"2001","subtitle":"The San Diego Union-Tribune","title":"Freelance Contributor"}],"url":"https://www.linkedin.com/company/the-san-diego-union-tribune"}]', '["George Sterling “Robert Fulton is a prime example of the consummate professional and excellent journalist along with his abilities of providing talented insight and support to both client and colleague on professional and personable levels. Robert and I had the opportunity to work together performing design and layout duties inside and out for On Tap Magazine. I shall never forget the valuable experiences working alongside such an imperturbable manager as well as the rest of the great staff and management at On Tap Magazine. I would not hesitate for a moment to endorse Robert Fulton let alone deny the good fortune to work with him again.”","LinkedIn User “Robert is amazing to work with. He is an expert journalist and provided wonderful feedback and support to help me complete my articles timely and accurately. He gave me my big break to write for On Tap Magazine and I\'m indebted to him for that amazing opportunity. He knows talent when he sees it and empowers writers to do their best.”"]']
User: ['Douglas Wendel III', 'Hi, my name is Douglas Wendel and I am currently a Senior at The University of South Carolina pursuing a bachelors in Computer Information Systems and minoring in Business Information Management. I am open to post-grad work!', 'Customer Success Engineer Intern at Quipli', 'Quipli', '[{"company":"Quipli","company_id":"quipli","industry":"Internet Publishing","location":"Remote","positions":[{"description":"","duration":"Nov 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Quipli","title":"Customer Success Engineer Intern"}],"url":"https://www.linkedin.com/company/quipli"},{"company":"Pearlz Oyster Bar","company_id":"pearlz-oyster-bar","location":"Columbia, South Carolina, United States","positions":[{"description":"","duration":"Nov 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Pearlz Oyster Bar","title":"Oyster Shucker / Bar Back"}],"url":"https://www.linkedin.com/company/pearlz-oyster-bar"},{"company":"Code With Us","company_id":"codewithus","location":"","positions":[{"description":"","duration":"Dec 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Code With Us","title":"Programming Teacher"}],"url":"https://www.linkedin.com/company/codewithus"}]', '["Logan Brown “I LOVE working with Douglas! He has been my intern at Quipli for a couple months now and what great addition to my team! He is a hard worker that has a lot of passion for his work. Douglas has dedication to every project I give him. He executes every task using his strong skills in project solving, technology, and logic. He takes a strong interest in everything, works very quickly, and asks great questions. I have loved watching him grow in this role. I would highly recommend Douglas for any job particularly in the field of technology.”","Holly Cervini “Douglas is a young man to watch for the future. His natural leadership skills are excellent and his work ethic is fantastic. I am excited to see where he goes in his education and career development. He should be considered a \\"first draft pick\\" for any employer once he graduates college! I HIGHLY RECOMMEND!”"]']### Assistant: The agent's job is to manage external and internal communications for clients, and today, the agent is reaching out to the user because they need assistance with a technology-related project for one of their clients.
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### Human: Agent: ['Lourdes Hurtado', 'Results oriented and business focused Human Resources Executive with over 17-years of Human Resources and Operations experience. Business Partner who leverages consulting and influencing skills, management expertise and business acumen in delivering effective workforce solutions to achieve organizational results and profitability. Experience with Mergers & Acquisitions - Direct Purchase and FDIC Assisted', 'Manager of Human Resources at Miami Lighthouse for the Blind and Visually Impaired, Inc.', 'Miami Lighthouse for the Blind and Visually Impaired, Inc.', '[{"company":"Miami Lighthouse for the Blind and Visually Impaired, Inc.","company_id":"miamilighthouse","industry":"Non-profit Organizations","location":"Miami, Fl","positions":[{"description":"Responsible for managing the overall human resource functions for the organization. Reporting to the President & CEO and serving on the senior leadership team. Responsible for managing the overall human resource functions for the organization. Reporting to the President & CEO and serving on the senior leadership team.","duration":"Jun 2017 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Jun 2017","subtitle":"Miami Lighthouse for the Blind and Visually Impaired, Inc.","title":"Manager of Human Resources"}],"url":"https://www.linkedin.com/company/miamilighthouse"},{"company":"Independant Contractor","company_id":null,"location":"Miami/Fort Lauderdale Area","positions":[{"description":"Human Resources Consultant with over 17 years experience in a wide variety of organizations, providing Human Resources leadership at plant, division, subsidiary, and corporate levels in high tech and industrial product companies. Extensive experience managing and consulting in all areas of Human Resources including Employee Relations, Team Development, Executive Coaching, Employee Retention, Training and Organization Development, Recruiting, Compensation, Benefits and the human capital side of mergers and acquisitions.","duration":"Mar 2017 Jul 2017 5 months","duration_short":"5 months","end_date":"Jul 2017","start_date":"Mar 2017","subtitle":"Independant Contractor","title":"Human Resources Consultant"}],"url":""},{"company":"United States Medical Supply","company_id":"us-med","location":"Doral, Fl","positions":[{"description":"• Establish Human Resources strategy and implement organization and people related solutions to support the short and long term business goals for the organization. • Handle all employee relations matters• Partner with US Medical leadership team to drive the execution of the HR programs and practices, and provide expertise and effective implementation of initiatives related to organizational capability building, employee engagement, succession planning, talent management, workforce planning and performance management.• Provide coaching and support to stakeholders on HR programs and processes to facilitate the creation of value through people.• Implement Talent Management initiatives to attract, retain and develop key talent.• Provide expertise and facilitate succession planning and career planning processes.• Respond, investigate and maintains proper documentation on HR information. Ensure full compliance with labor laws and local regulations and HR policies and procedures.• Participate in the full employee life cycle processes, including but not limited to annual reviews, performance plans, career planning, exit interviews and resource planning.• Ensure employment law compliance with HR programs and staff management practices; work closely with HR Administrators on employee activity reporting, benefits management and special projects as required.• Recommend, and implement key HR programs to meet business needs, such as incentive plans, recruiting campaigns. Participate as business unit HR owner in implementation of company-wide HR activities and programs.","duration":"Jun 2016 Mar 2017 10 months","duration_short":"10 months","end_date":"Mar 2017","start_date":"Jun 2016","subtitle":"United States Medical Supply","title":"Human Resources Manager"}],"url":"https://www.linkedin.com/company/us-med"},{"company":"Bulletline","company_id":null,"location":"Miami, Fl","positions":[{"description":"• Employee relations and communication• Conduct New Hire Orientation• Support managers and associates in consistent interpretation and enforcement of policies, procedures, and company practices, including as related to associate coaching/counseling activities.• Provide high level, positive customer support and service.• Manage Worker’s Compensation claims and communication with the legal team and adjusters.• Administer employee leave of absence programs including tracking of leave and communications to employees; ensure compliance with Department of Labor standards.• Conduct New Hire Benefit Orientation• Process group insurance enrollments covering company employees and their dependants. • Maintain and develop employee benefit records, files and logs.• Manage vendor invoices and approve for accounting• Responsible for ensuring maintenance of personnel files and confidentiality of employee’s information and records.• Provide counsel to management team on employee relations matters and Human Resources issues including but not limited to disciplinary actions, terminations.• Consult with legal counsel on employment issues as appropriate.• Investigate employee complaints and take timely appropriate action in accordance with company policy.• Work with the Human Resources team to coordinate employee recognition functions• Responsible for processing all unemployment compensation claims and inquires• Coordinate and execute monthly employee functions.","duration":"Oct 2014 Jun 2016 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jun 2016","start_date":"Oct 2014","subtitle":"Bulletline","title":"Sr Human Resources Generalist"}],"url":""},{"company":"B/E Aerospace","company_id":"be-aerospace","location":"Miami, FL","positions":[{"description":"• Over see the US, Canada, and Asia on boarding.• Conduct New Hire Benefit Orientation• Maintain and develop employee benefit records, files and logs.• Develop and implement processes and procedures.• Assist employees with any questions or concerns• Process group insurance enrollments covering company employees and their dependants. • Provide counseling and support necessary in dealing with employee relations issues and interpretation/application of employment policies and procedures.• Workers Compensation incidents including temporary employees• Create and maintain OSHA logs• Follow-up with all incidents and trainings• Work with management team to develop/coordinate employee development/training program• Provide support to management level staff in developing personnel procedures.• Develop companywide procedures and policies and update as needed.• Conduct Open Enrollment annually • Plan, manage, and communicate projects and programs: new computer based programs; employee guide• Coordinate and implement employee recognition programs and rewards.• Work with management on employee goals • Maintain and process all FMLA and Leave of Absence records, payroll and files• Update HRIS information regarding employees leaves & W/C• Organize annual eye check-up for Quality insurance employees• Liaison with corporate benefits regarding, employee questions and concerns • Conduct training for managers in various areas• Coordinate and generate all pre-employment and random testing: physical and/or drug test• Organize annual 401k seminars• BE Well Champion for CM facilities• Coordinate and implement annual health fairs, health initiative • Conduct annual Health Screening","duration":"Jul 2008 Jan 2014 5 years 7 months","duration_short":"5 years 7 months","end_date":"Jan 2014","start_date":"Jul 2008","subtitle":"B/E Aerospace","title":"Human Resources Specialist"}],"url":"https://www.linkedin.com/company/be-aerospace"},{"company":"Arc One, LLC","company_id":"arc-one-llc","location":"Miami, FL","positions":[{"description":"• Assisted RVP and COO • Conduct all HR functions for the Florida Region ( 7 branches)• Responsible for Payroll Administrator• Travel arrangements and taking calls while they were out of the office• Facilitating meetings and training events for all sites• General HR daily functions: counsel employees, benefits, new hires, terminations • Tracking critical performance metrics for all branches and regions• Processing of personnel changes• Submission of payroll to corporate or payroll processing company (ADP Total Source ) • Conduct Open Enrollment annually • Conduct and maintain the Safety Program• Responsible for annual performance evaluation and salary review process of all employees• Partner with experienced recruiting team to ensure staffing needs are met• Responsible for on-going employee events and programs to create a positive work environment","duration":"Jul 2006 May 2008 1 year 11 months","duration_short":"1 year 11 months","end_date":"May 2008","start_date":"Jul 2006","subtitle":"Arc One, LLC","title":"Regional Human Resources"}],"url":"https://www.linkedin.com/company/arc-one-llc"}]', '["Barbara K. Vaske Norland “Lourdes is exceptionally kind which is not always the norm for HR personnel. She has amazing onboarding practices that don\'t stop with the necessary new employee paperwork but is incorporated into her daily rounding and follow-up interactions with team members. She is very attentive to detail, an advocate for all employees, quick to respond to circumstances and extremely competent with the scope of her job. Working with Lourdes was extremely memorable; she is that \\"best friend\\" at work with an open door policy with her warm personality. She is truly a great asset to any team and represents her profession with high integrity and ethics! ”","Melissa Serna, CF APMP “Lourdes is an exceptional Human Resources Manager and a pleasure to work with. She has a keen ability to relate to others and is approachable and professional at all times. She consistently demonstrates a strong work ethic and is a dedicated and self-motivated team member. During our time as colleagues at Miami Lighthouse she has proven to be a forward thinking problem solver who is methodical and reliable. Lourdes’s ability to handle multiple projects and personalities makes her an invaluable team member. ”"]']
User: ['Steve W.', 'Specialties: Lean Manufacturing Implementation, Shop Floor Transformation, Process Optimization, Industrial Engineering, Project Management, Process Improvement', 'Senior Project Manager at St. Onge Company', 'St. Onge Company', '[{"company":"St. Onge Company","company_id":null,"location":"Greater Tampa, Florida & Greater Detroit, Michigan","positions":[{"description":"","duration":"Oct 2017 - Present 4 years 9 months","duration_short":"4 years 9 months","end_date":"Present","start_date":"Oct 2017","subtitle":"St. Onge Company","title":"Senior Project Manager"}],"url":""},{"company":"Myrtle Consulting Group, LLC","company_id":"myrtle-consulting-group-llc","location":"","positions":[{"description":"","duration":"Sep 2013 Sep 2017 4 years 1 month","duration_short":"4 years 1 month","end_date":"Sep 2017","start_date":"Sep 2013","subtitle":"Myrtle Consulting Group, LLC","title":"Transformation Manager"}],"url":"https://www.linkedin.com/company/myrtle-consulting-group-llc"},{"company":"Celerant Consulting","company_id":"celerant-consulting","location":"Waltham MA","positions":[{"description":"","duration":"Oct 2008 Sep 2013 5 years","duration_short":"5 years","end_date":"Sep 2013","start_date":"Oct 2008","subtitle":"Celerant Consulting","title":"APM/Project Manager"}],"url":"https://www.linkedin.com/company/celerant-consulting"},{"company":"JCIM (Johnson Controls Injection Molding)","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2008 2 years","duration_short":"2 years","end_date":"2008","start_date":"2006","subtitle":"JCIM (Johnson Controls Injection Molding)","title":"Corporate Industrial Engineering Manager"}],"url":""},{"company":"Cadence Innovation","company_id":"cadence-innovation","location":"","positions":[{"description":"","duration":"Mar 2005 Jun 2006 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2006","start_date":"Mar 2005","subtitle":"Cadence Innovation","title":"Quality/Lean Manager - Holly Road"}],"url":"https://www.linkedin.com/company/cadence-innovation"},{"company":"Key Plastics, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"2003 2005 2 years","duration_short":"2 years","end_date":"2005","start_date":"2003","subtitle":"Key Plastics, LLC","title":"Director/Manager - Corp Industrial Engineering"}],"url":""},{"company":"Cadence Innovation","company_id":"cadence-innovation","location":"","positions":[{"description":"1999 Plant Industrial Engineer2000 Plant Continuous Improvement Mgr2001 Lean Mfg Implementation Mgr - Exterior SBU 1999 Plant Industrial Engineer2000 Plant Continuous Improvement Mgr2001 Lean Mfg Implementation Mgr - Exterior SBU","duration":"1999 2003 4 years","duration_short":"4 years","end_date":"2003","start_date":"1999","subtitle":"Cadence Innovation","title":"VENTURE INDUSTRIES - Grand Blanc"}],"url":"https://www.linkedin.com/company/cadence-innovation"},{"company":"General Motors","company_id":"general-motors","location":"Fort Worth TX","positions":[{"description":"","duration":"Apr 1997 Apr 1998 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 1998","start_date":"Apr 1997","subtitle":"General Motors","title":"Senior Industrial Engineer"}],"url":"https://www.linkedin.com/company/general-motors"}]', '["R. Richard Hayes “Steve\'s ability to work with people at every level allowed his area to achieve their stretch benefit case. He understood the tools to employ and got his team to do it. Since this was his first true consulting experience, he not only had to learn our Celerant tools and techniques, but how to get others to use the right tools to make the improvements”","Ron Allie, PMP “Steve\'s education, experience, and aptitude relative to lean manufacturing and operational efficiency are second to none. He has an exceptional ability to communicate and collaborate with individuals of all levels of responsibility. He has superior computer application knowledge and presentation skills, and an innate ability to work with operations staff and labor. I would give Steve my highest recommendation to any organization looking for a lean manufacturing professional.”"]']### Assistant: The agent's job is to provide effective workforce solutions and achieve organizational results, and today the agent is reaching out to the user because they need assistance in implementing lean manufacturing and operational efficiency techniques in their organization.
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### Human: Agent: ['John T. Rossi', 'John is the owner / operator of Touch of Light Healing & Bodywork, is on staff as a practitioner and regularly teaches classes and workshops at Awakening Wellness Studio in Malvern, PA. In addition his main office is in Chadds Ford / Mendenhall. John is a L.M.T. Expert level John Barnes method of Myofascial Release therapy as well as an Energy Medicine Practitioner trained in the “W.I.S.E” method of energy treatment which stands for Wholistic, Integrated, Spiritual, Energies and incorporates elements of Acupressure, Reiki, Reflexology, Hypnotherapy, & Jin Shin Do. He combines all of his his experience with Myofascial Release therapy to provide very effective release of restrictions in both the physical and energetic body. The treatments can be subtle and relaxing while at the same time being very powerful and profound. They can also be quite direct in the physical. However it is important to note that Myofascial Release & Energetic therapy will never cause harm. The treatment balances and re-aligns the body, releasing "Fascial Restrictions" & blockages that have developed as the result of life’s normal tensions, past physical or emotional trauma, or limiting beliefs. The basis of this work is that health and wellness is our natural state and this process seeks to return you to your natural state of harmony and well being. This work provides a great source of relief from a wide array of health challenges ranging from headaches, backaches, and menstrual discomfort or simply feeling “out of sorts” to chronic and more serious conditions such as Fibromyalgia, Lyme’s disease and addictions. We often hear from clients and practitioners alike, how this work has positively impacted the results from other treatments and provided accelerated improvement Specialties: Pain & Stress Relief - Hormonal Balancing - Pre & Post Surgical Discomfort. Smoking Cessation program Life in Recovery Coaching: Assistance with drug & alcohol recovery.', 'Myofascial Release Therapist (Expert level John F Barnes) Energy Medicine Pratitioner, Hypnotherapist', 'Touch of Light', '[{"company":"Touch of Light","company_id":null,"location":"Chadds Ford, PA","positions":[{"description":"","duration":"2005 - Present 17 years","duration_short":"17 years","end_date":"Present","start_date":"2005","subtitle":"Touch of Light","title":"Myofacial Release Therapist / Energy Medicine Practitioner / Life in Recovery Coach"}],"url":""},{"company":"Brandywine Wellness Group","company_id":null,"location":"Chadds Ford, PA","positions":[{"description":"Myofascial Release Therapist / Energy Medicine Practitioner. Myofascial Release Therapist / Energy Medicine Practitioner.","duration":"Jan 2003 - Present 19 years 7 months","duration_short":"19 years 7 months","end_date":"Present","start_date":"Jan 2003","subtitle":"Brandywine Wellness Group","title":"Owner / Pratitcioner at Touch of Light Healing"}],"url":""},{"company":"IHAS","company_id":null,"location":"","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"IHAS","title":"Teacher"}],"url":""}]', '["Viviana Collins “John is a talented massage therapist who has helped me learn new skills during the Myofascial Release Seminar I have attended with him.”","Dorothy A. Martin-Neville, PhD “John\'s skills as both a practitioner and a teacher of Energy Medicine reflect his natural ability to understand others while resonating with their energy field in order to thoroughly support their transformation and understanding of their own process. John\'s empathy and wisdom make personal growth and self-responsibilty tools for freedom, joy, and much deserved self-satisfaction.”"]']
User: ['Amber Suts', 'Amber is a licensed massage therapist and Reiki master. She specializes in Reiki treatments, therapeutic massage, deep tissue massage and relaxation massage.', 'Licensed Massage Therapist at DiSalvatore Chiropractic & Chardon Integrated Wellness Center', 'Chardon Integrated Wellness Center', '[{"company":"Chardon Integrated Wellness Center","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Chardon Integrated Wellness Center","title":"Licensed Massage Therapist & Reiki Master"}],"url":""},{"company":"DiSalvatore Chiropractic","company_id":"disalvatore-chiropractic","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Sep 2021","subtitle":"DiSalvatore Chiropractic","title":"Licensed Massage Therapist & Reiki Master"}],"url":"https://www.linkedin.com/company/disalvatore-chiropractic"},{"company":"Elements Massage®","company_id":"elements-massage-inc","location":"","positions":[{"description":"Manage all wellness member advisors, therapists and day to day studio needs. Manage all wellness member advisors, therapists and day to day studio needs.","duration":"Jul 2021 Aug 2021 2 months","duration_short":"2 months","end_date":"Aug 2021","start_date":"Jul 2021","subtitle":"Elements Massage®","title":"Studio Manager"}],"url":"https://www.linkedin.com/company/elements-massage-inc"},{"company":"Elements Massage®","company_id":"elements-massage-inc","location":"Concord","positions":[{"description":"Daily tasks involve scheduling, front office management, matching clients to the correct therapists, tours, flipping rooms, social media management and inventory. Daily tasks involve scheduling, front office management, matching clients to the correct therapists, tours, flipping rooms, social media management and inventory.","duration":"Jul 2019 May 2021 1 year 11 months","duration_short":"1 year 11 months","end_date":"May 2021","start_date":"Jul 2019","subtitle":"Elements Massage®","title":"Wellness Membership Advisor"}],"url":"https://www.linkedin.com/company/elements-massage-inc"},{"company":"Crepes in the City","company_id":null,"location":"Willoughby","positions":[{"description":"Worked in a fast-paced breakfast and lunch setting doing food prep, creating decorative crepes made from scratch, making custom drinks and maintaining the flow of the shop. Worked in a fast-paced breakfast and lunch setting doing food prep, creating decorative crepes made from scratch, making custom drinks and maintaining the flow of the shop.","duration":"Mar 2019 Sep 2019 7 months","duration_short":"7 months","end_date":"Sep 2019","start_date":"Mar 2019","subtitle":"Crepes in the City","title":"Barista"}],"url":""},{"company":"Zen Path Healing Arts","company_id":null,"location":"","positions":[{"description":"Under the guidance of Jennifer Shope, I have acquired Holy Fire II/Usui Reiki Level I and Level II training. After my training, I worked with Jennifer at Zen Path Healing Arts as a level II Reiki Practitioner. I worked one on one with clients, provided Reiki healing sessions, offered guidance through counseling and crystal healing, as well as running transactions and opening/closing the shop. Under the guidance of Jennifer Shope, I have acquired Holy Fire II/Usui Reiki Level I and Level II training. After my training, I worked with Jennifer at Zen Path Healing Arts as a level II Reiki Practitioner. I worked one on one with clients, provided Reiki healing sessions, offered guidance through counseling and crystal healing, as well as running transactions and opening/closing the shop.","duration":"Jan 2018 Mar 2018 3 months","duration_short":"3 months","end_date":"Mar 2018","start_date":"Jan 2018","subtitle":"Zen Path Healing Arts","title":"Level II Reiki Practitioner"}],"url":""},{"company":"Western Reserve Speech & Language Partners","company_id":"western-reserve-speech-&-language-partners","location":"Chardon OH","positions":[{"description":"My daily tasks consisted of setting up therapy materials, crafts, and rooms for our clients. I also completed our payroll, email correspondence with clients and vendors, scheduling, events, transactions and front office management. My daily tasks consisted of setting up therapy materials, crafts, and rooms for our clients. I also completed our payroll, email correspondence with clients and vendors, scheduling, events, transactions and front office management.","duration":"Dec 2016 Mar 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Mar 2018","start_date":"Dec 2016","subtitle":"Western Reserve Speech & Language Partners","title":"Office Manager"}],"url":"https://www.linkedin.com/company/western-reserve-speech-&-language-partners"},{"company":"Vector Screenprinting & Embroidery","company_id":"vector-screenprinting-&-embroidery","location":"","positions":[{"description":"I created all artwork, proofs, and vellums needed for printing and ran the production of cad cuts and presses. I also led the marketing initiative to bring in awareness for more customers which includes strategic planning, social media marketing, content marketing, building ads, and sample kits. I created all artwork, proofs, and vellums needed for printing and ran the production of cad cuts and presses. I also led the marketing initiative to bring in awareness for more customers which includes strategic planning, social media marketing, content marketing, building ads, and sample kits.","duration":"Jun 2016 May 2017 1 year","duration_short":"1 year","end_date":"May 2017","start_date":"Jun 2016","subtitle":"Vector Screenprinting & Embroidery","title":"Graphic & Marketing Designer"}],"url":"https://www.linkedin.com/company/vector-screenprinting-&-embroidery"},{"company":"SparkBase","company_id":"sparkbase","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"My role consisted of discussing gift and loyalty designs with clients, creating artwork and proofs while working closely with client services and various vendors to produce high quality, professional gift and loyalty cards. I had to ensure timelines and quality while maintaining all in-house printing, maintenance, accessory orders, inventory, and shipping. On the marketing side, I created documentation, infographics, icons and any additional imagery our marketing team required. My role consisted of discussing gift and loyalty designs with clients, creating artwork and proofs while working closely with client services and various vendors to produce high quality, professional gift and loyalty cards. I had to ensure timelines and quality while maintaining all in-house printing, maintenance, accessory orders, inventory, and shipping. On the marketing side, I created documentation, infographics, icons and any additional imagery our marketing team required.","duration":"Mar 2011 Mar 2016 5 years 1 month","duration_short":"5 years 1 month","end_date":"Mar 2016","start_date":"Mar 2011","subtitle":"SparkBase","title":"Production & Marketing Designer"}],"url":"https://www.linkedin.com/company/sparkbase"},{"company":"Freelance Artist and Graphic Designer","company_id":"freelance-artist-and-graphic-designer","location":"Painesville OH","positions":[{"description":"I have done various corporate identity packages and logo designs for startup companies, photo editing and manipulation, tattoo designs, personalized drawings, illustrations, and paintings. All of which were custom made based on the customer\'s requests. I worked from the very beginning of the project all the way to the end including coordinating with printers/vendors and buying supplies. I have done various corporate identity packages and logo designs for startup companies, photo editing and manipulation, tattoo designs, personalized drawings, illustrations, and paintings. All of which were custom made based on the customer\'s requests. I worked from the very beginning of the project all the way to the end including coordinating with printers/vendors and buying supplies.","duration":"Mar 2010 2016 6 years","duration_short":"6 years","end_date":"2016","start_date":"Mar 2010","subtitle":"Freelance Artist and Graphic Designer","title":"Freelance Artist"}],"url":"https://www.linkedin.com/company/freelance-artist-and-graphic-designer"},{"company":"Factor4, LLC","company_id":"factor4-llc","location":"","positions":[{"description":"Factor4 contracted me to get their artwork process up and running. I created gift and loyalty card designs, ran the proofing website, coordinated with printers and trained employees on the process that was created. Factor4 contracted me to get their artwork process up and running. I created gift and loyalty card designs, ran the proofing website, coordinated with printers and trained employees on the process that was created.","duration":"Jul 2015 Nov 2015 5 months","duration_short":"5 months","end_date":"Nov 2015","start_date":"Jul 2015","subtitle":"Factor4, LLC","title":"Contracted Graphic Designer"}],"url":"https://www.linkedin.com/company/factor4-llc"}]', '["Sabin Boruz “Amber is a great graphic designer, very quick and efficient to get things accomplished with quality in mind. Due to the fast paced nature of our work environment last minute changes were sometimes needed for graphic assets, but Amber was always able to helps the developers out on time while also managing workload for client services.”","LoLo Knows “I am very impressed with Amber\'s eager and professional willing to please approach with the logo she just did for my art business. I highly recommend her as she lives to be creative in all she does. She is someone I would work with again as she wasn\'t afraid of taking direction and following through and creating the vision I had for my brand. Thank you so much Amber. ”"]']### Assistant: The agent's job is to provide Myofascial Release therapy and Energy Medicine treatments, and today, the agent is reaching out to the user because they are looking for a licensed massage therapist and Reiki master to collaborate on a holistic wellness event.
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### Human: Agent: ['Jacquie Erickson', '-Excellent communication and people skills -Expert in training, presenting and education techniques -Instructional Design and Curriculum Creation -Easily multi-tasks to meet deadlines and works well under pressure', 'Professional Photographer at Jacquie Erickson Photography', 'Jacquie Erickson Photography', '[{"company":"Jacquie Erickson Photography","company_id":null,"location":"Orem, Utah, United States","positions":[{"description":"","duration":"Mar 2018 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Mar 2018","subtitle":"Jacquie Erickson Photography","title":"Professional Photographer"}],"url":""},{"company":"Vivint","company_id":"vivint","location":"Orem, UT","positions":[{"description":"Responsible for the initial training and on-boarding of newly hired employees, develop new hire curriculum, maintain less than 7% attrition, conduct evaluation of curriculum, design teaching aids, produce department handbooks, guarantee error proof records of employee performance, provide accurate information for outside departments, exemplify communication and service skills, train colleagues on presenting techniques. Responsible for the initial training and on-boarding of newly hired employees, develop new hire curriculum, maintain less than 7% attrition, conduct evaluation of curriculum, design teaching aids, produce department handbooks, guarantee error proof records of employee performance, provide accurate information for outside departments, exemplify communication and service skills, train colleagues on presenting techniques.","duration":"Feb 2013 May 2014 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2014","start_date":"Feb 2013","subtitle":"Vivint","title":"Corporate Trainer"}],"url":"https://www.linkedin.com/company/vivint"},{"company":"Stevens-Henager College","company_id":"stevenshenager","location":"Salt Lake City, Utah","positions":[{"description":"Assist students in creating plans for success, advise in effective study techniques, conduct new student orientation, track student progress, create academic files for students, maintain error proof records with use of Microsoft Office (including Excel and Outlook) and Google Docs Assist students in creating plans for success, advise in effective study techniques, conduct new student orientation, track student progress, create academic files for students, maintain error proof records with use of Microsoft Office (including Excel and Outlook) and Google Docs","duration":"Jun 2012 Feb 2013 9 months","duration_short":"9 months","end_date":"Feb 2013","start_date":"Jun 2012","subtitle":"Stevens-Henager College","title":"Student Advisor - Business Specialist"}],"url":"https://www.linkedin.com/company/stevenshenager"},{"company":"Missionary Training Center","company_id":"brigham-young-university","location":"Provo, Utah Area","positions":[{"description":"Teach Mandarin Chinese and basic missionary skills, advise students in setting and achieving goals, train in independent learning strategies, keep up to date records of progress and needs of students, regular follow up meetings with supervisors Teach Mandarin Chinese and basic missionary skills, advise students in setting and achieving goals, train in independent learning strategies, keep up to date records of progress and needs of students, regular follow up meetings with supervisors","duration":"Jun 2010 Jun 2012 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2012","start_date":"Jun 2010","subtitle":"Missionary Training Center","title":"Mandarin Chinese Instructor"}],"url":"https://www.linkedin.com/company/brigham-young-university"},{"company":"The Church of Jesus Christ of Latter-day Saints","company_id":"the-church-of-jesus-christ-of-latter-day-saints--","location":"Provo, Utah Area","positions":[{"description":"Teach high school age students basics of LDS doctrine, record attendance and grades, counsel students in setting goals, cultivate positive relationships with students, parents, and other teachers Teach high school age students basics of LDS doctrine, record attendance and grades, counsel students in setting goals, cultivate positive relationships with students, parents, and other teachers","duration":"May 2011 Apr 2012 1 year","duration_short":"1 year","end_date":"Apr 2012","start_date":"May 2011","subtitle":"The Church of Jesus Christ of Latter-day Saints","title":"Student Teacher"}],"url":"https://www.linkedin.com/company/the-church-of-jesus-christ-of-latter-day-saints--"}]', '["Emily Masterson “Jacquie and I taught closely with one another at the Missionary Training Center in Provo UT in the Chinese department. Jacquie is smart, quick-witted, full of great ideas, and very energetic! She brings a freshness to any role she takes on and is a leader that will take charge and accomplish any task with finesse. ”","BRYCE JURGENSMEIER “Jacquie was well ahead of the game. She was always enjoyable to work with and really improved her area of influence. I often found myself brainstorming with her, knowing that it would provide me with the insights I needed. It was very apparent that her students loved her as well.”"]']
User: ['Joseph C Brown', 'Solution driven leader offering 10+ years in design, development, delivery of training, quality assurance and knowledge management solutions. Skilled in Knowledge Management, Customer Experience, Learning, Quality Assurance, Program Management, and Customer Service/Contact Center Operations.', 'Director of Customer & Marketing Services at GoodEarth Products', 'GoodEarth Products', '[{"company":"GoodEarth Products","company_id":"wearegoodearth","industry":"Wholesale","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"GoodEarth Products","title":"Director of Customer & Marketing Services"},{"description":"","duration":"Jul 2020 Jun 2021 1 year","duration_short":"1 year","end_date":"Jun 2021","start_date":"Jul 2020","subtitle":"GoodEarth","title":"Senior Customer Service Manager"}],"url":"https://www.linkedin.com/company/wearegoodearth"},{"company":"Bed Bath & Beyond","company_id":"bed-bath-and-beyond","location":null,"positions":[{"description":"","duration":"Mar 2017 Jul 2020 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jul 2020","start_date":"Mar 2017","subtitle":"Bed Bath & Beyond","title":"Senior Manager, Digital Communications & Knowledge Management"},{"description":"","duration":"Apr 2015 Mar 2017 2 years","duration_short":"2 years","end_date":"Mar 2017","start_date":"Apr 2015","subtitle":"Bed Bath & Beyond","title":"Manager, Knowledge Management"}],"url":"https://www.linkedin.com/company/bed-bath-and-beyond"},{"company":"Eagle Tele-Services (Michelin OnCall)","company_id":null,"location":null,"positions":[{"description":"","duration":"Apr 2006 Feb 2015 8 years 11 months","duration_short":"8 years 11 months","end_date":"Feb 2015","start_date":"Apr 2006","subtitle":"Eagle Tele-Services (Michelin OnCall)","title":"Manager, Training & Quality Assurance"},{"description":"","duration":"Jun 2004 Apr 2006 1 year 11 months","duration_short":"1 year 11 months","end_date":"Apr 2006","start_date":"Jun 2004","subtitle":"Eagle Tele-Services (Michelin OnCall)","title":"Training Manager"},{"description":"","duration":"Apr 2003 Jun 2004 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jun 2004","start_date":"Apr 2003","subtitle":"Eagle Tele-Services (Michelin OnCall)","title":"Customer Service Supervisor"}],"url":""}]', '["“Joseph and I have worked together for several years. We launched our own departments simultaneously and were creating our teams, reporting structure, training documentation, etc. Joseph was a great ally as we embarked on our individual new journeys and never hesitated to lend his expertise. Fast forward a few years, Joseph has consistently been a wonderful business partner. He is an asset to any organization that is fortunate enough to have him and can help any team to grow and succeed. ”","“I\'ve had the pleasure of working with Joseph since he started at Bed Bath & Beyond. At that time, we were just beginning to genuinely focus on our contact centers and the overall customer and employee experience. We were looking for partners that would thrive in a start-up type culture, work independently, and continuously build as we aggressively expanded. Joseph checked all the boxes. He was able to establish a robust Knowledge Base library where one hadn\'t existed. He has an insatiable curiosity to understand both the customer and employee experience in order to become a better advocate for both. He would consistently engage our staff via focus groups to get a better understanding of operational pain points and work toward facilitating the experience or resolving it altogether. Joseph is an asset anywhere he goes and I highly recommend him. ”"]']### Assistant: The agent's job is to provide training and education services, and today the user is reaching out to the agent because they need assistance in developing a robust knowledge management solution for their organization.
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### Human: Agent: ['David Pratts, PMP', 'Global PMO Manager with 15+ years of experience developing project and program strategies that optimize processes, improve performance and maximize revenue. PMP and Scrum Master certified, delivering secure and reliable IT solutions for multi-million-dollar contracts—strengthening partnerships with Fortune 100 companies. Global PMO Manager | Senior Project Manager Email: david_pratts@yahoo.com Design programs that meet long-term business objectives, developing detailed plans, schedules, risk analyses and estimates, to improve systems and processes. Allocate resources, monitor costs and optimize performance, ensuring projects are completed on time and within budget. Adapt quickly to changes and shifting priorities, evaluating data and reports to achieve key project milestones. Lead cross-functional and global solutions teams, communicating deliverables clearly across organizational levels. Bilingual in English and Spanish. CORE COMPETENCIES: • Global IT Solutions • Project & Program Management • Process & Performance Improvement • Contract Management • Change Implementation • System Improvements • Project Planning & Schedules • Data / Report Analysis • Resource Allocation • Budget Monitoring • Team Leadership • Scrum Master & PMP Certified ACCOMPLISHMENTS: Responsible for the overall management of JPMC Services Leadership Team’s number one revenue generating account for the Services Global Enterprise Theater ($1B annual sales). Successfully directed daily activities of five internal and multiple virtual Practice Project Managers involved in 25 networking projects valued at over $200M annually. Exceeded customer and partner satisfaction surveys 4.55 against a 4.44 target (5.0 overall). Please contact me at (561) 301-9755 with Global PMO Director, Project and Program Management opportunities. Work from home/remote positions preferred.', 'Global PMO Manager | Project Manager | Service Delivery | IT Solutions | Continuous Improvements | PMP | Scrum Master |', 'BILLING STAR SOLUTIONS, LLC', '[{"company":"BILLING STAR SOLUTIONS, LLC","company_id":null,"location":"Boynton Beach Florida","positions":[{"description":"•Responsible for overseeing the planning, development, and implementation of medical office space.•Provide governance and oversight for medical practice in order to achieve a HIGH ROI. •Create business plans in accordance with the medical practice vision and goals. •Project goals, metrics and customer satisfaction are maintained and supported through business reporting.•Business plans result in contract creation, delivery and successful execution, in order to maintain a profitable business outlook, allowing for profitable growth and health of the medical practice.","duration":"Apr 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Apr 2018","subtitle":"BILLING STAR SOLUTIONS, LLC","title":"Portfolio Manager"}],"url":""},{"company":"Cisco Systems","company_id":null,"location":null,"positions":[{"description":"Manager of the Global Project Management Organization (GPMO) PM Financial teams. We are chartered to enable business growth through best in class project, program and portfolio management, maximizing our clients ROI and accelerating their business transformation. We will orchestrate and successfully deliver our client\'s portfolio of strategic services while driving profitability and identifying new Cisco opportunities.","duration":"Dec 2016 Apr 2018 1 year 5 months","duration_short":"1 year 5 months","end_date":"Apr 2018","start_date":"Dec 2016","subtitle":"Cisco Systems","title":"Manager Advanced Services"},{"description":"PMO Leader performing Program Management supporting large, complex deals, scoping deals, coordination and oversight of PID management/compliance to ensure compliance and accuracy, cost and revenue forecasting, customer satisfaction and responsible for area and project metrics and customer escalations.","duration":"May 2016 Apr 2018 2 years","duration_short":"2 years","end_date":"Apr 2018","start_date":"May 2016","subtitle":"Cisco Systems","title":"Senior Program Manager and PMO Leader"}],"url":""},{"company":"Global Convergence, Inc.","company_id":"globalconvergenceinc","location":"","positions":[{"description":"Created and implemented the Delivery Model in the newly established Commercial Sector. Initially Program Managed the four regions. Tasks included supporting large, complex deals, scoping deals, coordination and oversight of compliance and accuracy of; costs, revenue forecasting, customer satisfaction, as well as region project metrics in support of customer escalations. Created and implemented the Delivery Model in the newly established Commercial Sector. Initially Program Managed the four regions. Tasks included supporting large, complex deals, scoping deals, coordination and oversight of compliance and accuracy of; costs, revenue forecasting, customer satisfaction, as well as region project metrics in support of customer escalations.","duration":"May 2014 May 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2016","start_date":"May 2014","subtitle":"Global Convergence, Inc.","title":"Sr. Program Manager"}],"url":"https://www.linkedin.com/company/globalconvergenceinc"},{"company":"Cisco Systems","company_id":"cisco","location":"Ft. Lauderdale, Florida","positions":[{"description":"Program/Project ManagerDirected daily activities of five internal and multiple virtual Practice Project Managers involved in 25 networking projects valued at over $200M annually. Member of the JPMC Services Leadership Team and directly responsible for the overall management of the corporation’s number one revenue generating account for the Services Global Enterprise Theater. Provided monthly business reports on P&L. Acted as Liaison with other Cisco extended teams for deal support, implementation, facilitation and coordination with all the global Service teams. Administered all Projects, ensured completion of action items and change control process.","duration":"Jan 2000 Oct 2013 13 years 10 months","duration_short":"13 years 10 months","end_date":"Oct 2013","start_date":"Jan 2000","subtitle":"Cisco Systems","title":"Sr. Program/Project Manager"}],"url":"https://www.linkedin.com/company/cisco"}]', '["Lynita Cooke “I had the pleasure of working with David on a highly visible global training and development initiative where he played a key role as a Senior Project Manager. Being a seasoned, highly adaptable professional, David can quickly understand the client\'s business needs and translate them into clear, concise requirements. In my experience, I would say David is results-driven and in his role, he proved himself to be well respected and highly regarded by all stakeholders. I would highly recommend David as he is a huge asset to any team.\\"”","Fernando Jose Flores Garcia “I have worked with David for the past 5 years in the Global Project Management Office (GPMO). As the PMO Manager of the large Financials team, he was very instrumental in implementing standards and procedures in order to achieve consistency across the varies PM groups across the organization. He is very resourceful in addressing complex challenges, working cross-functional, collaborating with others and always achieving high customer satisfactions. He is ultimate team player, always looking for ways to streamline and making things easier for others in order to make everyone on the team successful. ”"]']
User: ['Andrea Foley', 'I match healthcare providers with hospitals and communities that need them', 'Regional Recruiter at HealthTrust Workforce Solutions', 'HealthTrust Workforce Solutions', '[{"company":"HealthTrust Workforce Solutions","company_id":"healthtrust-workforce-solutions","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"HealthTrust Workforce Solutions","title":"Regional Recruiter"},{"description":"","duration":"Mar 2021 Jul 2021 5 months","duration_short":"5 months","end_date":"Jul 2021","start_date":"Mar 2021","subtitle":"HealthTrust Workforce Solutions","title":"Staffing Recruiter"}],"url":"https://www.linkedin.com/company/healthtrust-workforce-solutions"},{"company":"Curative","company_id":"curativetalent","location":null,"positions":[{"description":"","duration":"Aug 2019 Feb 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2021","start_date":"Aug 2019","subtitle":"Curative","title":"Recruiter"},{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"THMED, LLC","title":"Research"}],"url":"https://www.linkedin.com/company/curativetalent"},{"company":"Nordstrom","company_id":"nordstrom","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jul 2016 Aug 2019 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2019","start_date":"Jul 2016","subtitle":"Nordstrom","title":"Retail Sales Associate"}],"url":"https://www.linkedin.com/company/nordstrom"},{"company":"Dallas AFL-CIO","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Mar 2016 Jun 2016 4 months","duration_short":"4 months","end_date":"Jun 2016","start_date":"Mar 2016","subtitle":"Dallas AFL-CIO","title":"Political Director"}],"url":""},{"company":"Multiple Political Campaigns","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Sep 2011 Nov 2014 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2014","start_date":"Sep 2011","subtitle":"Multiple Political Campaigns","title":"Field Director"}],"url":""},{"company":"National Treasury Employees Union","company_id":"national-treasury-employees-union","location":"Washington, D.C.","positions":[{"description":"","duration":"Jan 2009 Jul 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2011","start_date":"Jan 2009","subtitle":"National Treasury Employees Union","title":"Project Field Organizer TSA Campaign"}],"url":"https://www.linkedin.com/company/national-treasury-employees-union"},{"company":"Colorado Coordinated Campaign","company_id":"colorado-coordinated-campaign","location":"Denver, CO","positions":[{"description":"","duration":"Dec 2007 Nov 2008 1 year","duration_short":"1 year","end_date":"Nov 2008","start_date":"Dec 2007","subtitle":"Colorado Coordinated Campaign","title":"Field Organizer"}],"url":"https://www.linkedin.com/company/colorado-coordinated-campaign"}]', '["Kelly Tracy “Andrea is focused and driven and professional. She was a fantastic organizer.”","Darrlynn Franklin “I have known Andrea Martin Foley in her role as the Campaign Director for the Alexandria Democratic Committee\'s Coordinated Campaign where she performed exemplary service. Whenever I called the Alexandria Democratic Committee office, Ms. Foley was always willing to help. She was a great resource during the 2012 General Election. Her expertise of the complex VAN on-line database which was used to access registered voter data and elections in the Commonwealth of Virginia was very helpful. Ms. Foley always displayed a professional demeanor and her organizational skills are unparalleled. Ms. Foley brings knowledge, skill, abilities and grace to any environment she is placed in and I highly recommend her.”"]']### Assistant: The agent's job is to match healthcare providers with hospitals and communities that need them. Today, the agent is reaching out to the user to discuss potential staffing opportunities for healthcare providers in the user's region.
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### Human: Agent: ['Ben Myers', 'Engineering professional with over 20 years experience in supporting customer networks. Excellent troubleshooting as well as customer service skills. Trained in many different platforms and technologies and customer empathy techniques. Strong communication ability, both written and verbal. Extensive experience mentoring junior engineers on different technologies and procedures. Most trusted “go to” senior level engineer for issues of high complexity or acute business impact.Core CompetenciesStrong knowledge and experience with TCP/IP, OSPF, RIP/RIP2, BGP, and EIGRP. F5 – Load balancing (LTM), AFM, ASM, BIG-IP DNS/GTM Enterprise Manager, BIG-IQ, iRules scriptingExcel in UNIX/LINUX administration and scripting (Ubuntu, Centos, Redhat).Extensive experience working with Cisco routers and switches, configuring and troubleshooting LAN, WAN networks.Highly proficient with VMware (Vsphere), DNS/BIND, SSL, VLANs, tcpdump, and Wireshark.', 'Professional Services Consultant II at F5 Networks', 'F5', '[{"company":"F5","company_id":"f5","industry":"Information Technology and Services","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Oct 2021","subtitle":"F5","title":"Professional Services Consultant II"},{"description":"","duration":"Sep 2018 Sep 2021 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 2021","start_date":"Sep 2018","subtitle":"F5 Networks","title":"Professional Services Consultant I"},{"description":"• Designated “Pod Lead” ensuring equitable case assignment to pod members as well as assigning customer callback requests in a timely manner. • Authored content for new knowledge base which led to a reduction of hundreds of open cases, allowing for customers to self-serve.• Prime technical interviewer for new engineering candidates, responsible for recommendations for hiring decisions. • Acted as site mentor by providing team members with assistance in resolving tickets which eliminated the need for escalation to next-level support.• Consistently exceeded all performance objectives, including customer satisfaction, productivity, time-to-resolve, initial response, and availability.• Recognized by senior leadership for providing high-quality customer support under high-stress scenarios.• Reduced time-to-resolve from eight to four days by training site in proper case-handling procedures.• Identified flaw in initial response (IR) objective due to U.S. and international support center coordination. • Developed process to correct issue and increased achieving IR target from 87% to 96% of the time.• Maintained a personal 96%+ customer satisfaction rating quarter-over-quarter based on customer surveys.• Ensured goals of the incident management process were achieved with high-profile clients, restoring normal services as soon as possible per SLA.","duration":"Apr 2016 Sep 2018 2 years 6 months","duration_short":"2 years 6 months","end_date":"Sep 2018","start_date":"Apr 2016","subtitle":"F5 Networks","title":"Senior Network Support Engineer"},{"description":"• Provided technical support via phone, email, and remote screen share for multiple F5 products.• Managed multiple cases, prioritizing them based on customer impacted and their business needs. • Facilitated escalation of customer issues to Engineering services.• Participated in ongoing training to be best equipped to handle the most difficult customer issues.• High achiever driven by knowledge and sharing what was learned.","duration":"Jan 2012 Apr 2016 4 years 4 months","duration_short":"4 years 4 months","end_date":"Apr 2016","start_date":"Jan 2012","subtitle":"F5 Networks","title":"Network Support Engineer II"}],"url":"https://www.linkedin.com/company/f5"},{"company":"Sidera Networks","company_id":null,"location":"Westborough, MA","positions":[{"description":"• Enter network equipment (SONET, DWDM, and Ethernet) and network ring data into circuit design database (GE\'s Small World LNI.)• Determine the best route for SONET, TDM, EOS, MPLS and DWDM circuits based on available capacity and create Circuit Layout Records • Review new customer orders and work with Project Mangers and other necessary departments to resolve any discrepancies. • Evaluates and advises Network Engineers and or Sale Engineers on the practicality of new network design, network changes, additions, and moves.","duration":"Nov 2005 Dec 2011 6 years 2 months","duration_short":"6 years 2 months","end_date":"Dec 2011","start_date":"Nov 2005","subtitle":"Sidera Networks","title":"Circuit Design Engineer"}],"url":""},{"company":"CTC Communications","company_id":"ctc-communication","location":"","positions":[{"description":"*CTC was formerly Lightship Telecom• Provided technical support to our customers on issues concerning their voice and data services.• Voice services such as POTS, PRI, Flex and Centrex.• Data services such as Internet access, email, web hosting, frame connectivity and DNS administration.• Interfaced with other departments to coordinate service delivery. *CTC was formerly Lightship Telecom• Provided technical support to our customers on issues concerning their voice and data services.• Voice services such as POTS, PRI, Flex and Centrex.• Data services such as Internet access, email, web hosting, frame connectivity and DNS administration.• Interfaced with other departments to coordinate service delivery.","duration":"Nov 2004 Dec 2005 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 2005","start_date":"Nov 2004","subtitle":"CTC Communications","title":"Repair Technician"}],"url":"https://www.linkedin.com/company/ctc-communication"},{"company":"Level 3 Communications","company_id":"level-3-communications","location":"","positions":[{"description":"*Company was previously know Genuity inc.•Monitored and maintained Fiber optic backbone network•Performed planned and unplanned maintenance on all Nortel Optera SONET network elements, Lucent 500/550 Frame/ATM switches, Ciena Core Directors, Redback Smart Edge 800s and Cisco Routers•Upgraded software for all network elements•Online insertion and removal of hardware components.•Coordinated field personnel for emergency repairs.• Performed trouble analysis of T1, T3, Frame-Relay, ATM and SONET circuits on a Cisco IP network.• Monitored network using Spectrum and Netcool systems.• Opened trouble cases with other network service providers.• Obtained updates on issues from other service providers every hour.• Documented all issues in Vantive ticketing system.","duration":"1999 2003 4 years","duration_short":"4 years","end_date":"2003","start_date":"1999","subtitle":"Level 3 Communications","title":"Associate Network Engineer"}],"url":"https://www.linkedin.com/company/level-3-communications"}]', '["James Shewey “Ben has one of the most outstanding Engineering and troubleshooting minds of anyone I have met. During my time at F5, I was tapped to be a team leader and to help with mentorship of my fellow team members. Ben was the Engineer on our team that I would go to when I was out of my depth and needed. He is a thought leader in his field and his time at F5 make him a true master of System Administration for both Linux and Windows systems as well as networking. Ben is best of breed - a true unicorn in IT for both his troubleshooting skills and soft skills and he will be an asset to any organization.”","Mark Presti ☁ “Ben was constantly an exceptional performer in a team of consumate pros. During some exciting years working to build, maintain and troubleshoot the worlds 3rd largest internet backbone, Ben could always be relied upon. Bens experience and global WAN intelligence would be an asset to any team.”"]']
User: ['Greg Madachik', 'Technologist, Project Manager and problem solver - my passion is to help business leaders align Information Technology Operations with business needs by implementing secure, scalable and sustainable IT systems. I enjoy helping business leaders execute strategy and have the unique ability to bring together diverse teams to solve complex problems and accelerate strategic objectives. I have acquired subject matter expertise in IT Security, Data Center Operations, Networking, Project Management, Technical Writing and Application Development, primarily in Insurance, Advertising, Manufacturing, Engineering and Health Care during my 20+ years in the technology industry. Enterprise Security | Change Management | Enterprise IT Management', 'Vice President and Director of IT Operations', 'Oswald Companies', '[{"company":"Oswald Companies","company_id":"oswald-companies","industry":"Insurance","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Feb 2020","subtitle":"Oswald Companies","title":"Vice President & Director of IT Operations"},{"description":"Embracing new technologies that fuel business growth. Current projects include moving our data center to Azure, implementing Office 365 Advanced Threat Protection (ATP), Mimecast Phish training. Cymulate, Tenable, SIEM, SentinalOne. Yes, difficult times....From an Insurance perspective: How do we use blockchain technologies to accelerate business growth? Well, that is my job to figure out. Watch for updates...","duration":"Dec 2011 - Present 10 years 3 months","duration_short":"10 years 3 months","end_date":"Present","start_date":"Dec 2011","subtitle":"Oswald Companies","title":"Director of IT Operations"}],"url":"https://www.linkedin.com/company/oswald-companies"},{"company":"Advanstar Communications","company_id":"informamarketsfashion","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"Led several large divestitures and acquisitions - ensuring all IT systems were fully migrated and integrated. Managed the infrastructure team that was responsible for a 1,000+ user base. Led several large divestitures and acquisitions - ensuring all IT systems were fully migrated and integrated. Managed the infrastructure team that was responsible for a 1,000+ user base.","duration":"Jan 2003 Nov 2011 8 years 11 months","duration_short":"8 years 11 months","end_date":"Nov 2011","start_date":"Jan 2003","subtitle":"Advanstar Communications","title":"Manager of Technology Operations at Advanstar"}],"url":"https://www.linkedin.com/company/informamarketsfashion"},{"company":"The Pentagon Corporation","company_id":null,"location":"Cleveland/Akron, Ohio Area","positions":[{"description":"Technical presales done right. I knew the whole vertical and sold the technical side well. Technical presales done right. I knew the whole vertical and sold the technical side well.","duration":"Jan 1999 Jan 2003 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2003","start_date":"Jan 1999","subtitle":"The Pentagon Corporation","title":"Senior Technology Consultant"}],"url":""},{"company":"Mega Solutions","company_id":null,"location":"Cleveland/Akron, Ohio Area","positions":[{"description":"I entered the technology field as a project leader for this Fortune 500 application development firm. Managing a team of system analysts, we designed technical and functional specifications and specialized in Unix and Oracle Database administration. I entered the technology field as a project leader for this Fortune 500 application development firm. Managing a team of system analysts, we designed technical and functional specifications and specialized in Unix and Oracle Database administration.","duration":"Oct 1994 Jan 1999 4 years 4 months","duration_short":"4 years 4 months","end_date":"Jan 1999","start_date":"Oct 1994","subtitle":"Mega Solutions","title":"Project Leader"}],"url":""}]', '["Shawn Upchurch “Greg Madachik is an accomplished technologist who leads with purpose and excels at aligning operations with business needs. Greg is a masterful project manager, executor and technical mentor. Dedicated. Hard working. Intelligent. Problem Solver. Greg is the benchmark for how we should conduct ourselves and execute strategy.”","Jon Bailey “Greg Madachik consistently and professionally demonstrates a commitment to Advanstar. He leads a great team of Network Engineers and has managed countless roll outs and projects. Greg superbly handles multiple complex challenges with an ease. It is an honor to work with him.”"]']### Assistant: The agent's job is to provide technical consultation and support for IT operations, and today the user is reaching out to the agent because they need assistance in implementing secure and scalable IT systems for their business.
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### Human: Agent: ['Pat Sommer', 'Tech-savvy, hands-on senior marketing and communications professional with extensive experience in consumer goods and business-to-business marketing, team leadership, creative direction, process improvement, and vendor management. Skills: Brand Management & Strategy Creative Development & Execution Digital, Print & Broadcast Advertising Website Development & Maintenance Search Engine Optimization Social Media POP & Off Site Signage Business Development Corporate Communications Public Relations Partner Marketing Presentations & Proposals Event Planning Analytics Tracking & Reporting Budgeting & Forecasting Adobe Creative Suite Wordpress', 'Director of Marketing at Fischer & Frichtel Homes', 'Fischer and Frichtel Homes', '[{"company":"Fischer and Frichtel Homes","company_id":"fischer-and-frichtel","industry":"Leasing Real Estate","location":"Greater St. Louis Area","positions":[{"description":"• Lead the marketing strategy and operations of a high-profile home building company(#126 on the St. Louis Business Journal Top 150 Privately Held Companies)• Collaborate with sales and operations management to promote and protect the brand, drive leads, generate sales and revenue, maximize profitability, and improve the customer experience • Develop advertising, social media and SEO campaigns which have more than doubled sales, revenue, website traffic and engagement (source: Google Analytics)• Facilitated the acquisition of multiple awards for the company, including: - Small Business Monthly Most Admired Business Leader\'s Award, John Fischer, Owner & CEO, Fischer & Frichtel Homes, 2022 - Best Design Center, The Fischer & Frichtel Home Center, Home Builders Association of St. Louis & Eastern Missouri, 2020 - Multifamily Project of the Year, Fischer & Frichtel\'s Montclair Crossing Townhomes, Home Builders Association of St. Louis & Eastern Missouri, 2020 - BBB TORCH Award, Better Business Bureau of Easter & Southwest Missouri & Southern Illinois, 2019 - Best Home Builder, St. Louis Post-Dispatch Reader’s Choice Awards, 2017 & 2019 - Best Home Builder, St. Charles Community News 2019 - Best New Floorplan, Fischer & Frichtel\'s Monarch Luxury Villa, Home Builders Association of St. Louis & Eastern Missouri, 2019 - New Home Community Team of the Year, Fischer & Frichtel, The Villages of Brightleaf, Home Builders Association of St. Louis & Eastern Missouri, 2018","duration":"Nov 2016 - Present 5 years 4 months","duration_short":"5 years 4 months","end_date":"Present","start_date":"Nov 2016","subtitle":"Fischer and Frichtel Homes","title":"Director of Marketing"}],"url":"https://www.linkedin.com/company/fischer-and-frichtel"},{"company":"Jos. A. Bank Clothiers","company_id":"jos--a--bank-clothiers","location":"Greater St. Louis","positions":[{"description":"• Developed a marketing program to promote the company\'s corporate discount program to companies in the St. Louis, Kansas City, Columbia and Springfield markets• Significant increases in sales resulted in the building of three new locations in my area of concentration while many stores were being closed throughout the country • Developed a marketing program to promote the company\'s corporate discount program to companies in the St. Louis, Kansas City, Columbia and Springfield markets• Significant increases in sales resulted in the building of three new locations in my area of concentration while many stores were being closed throughout the country","duration":"Jan 2010 Sep 2015 5 years 9 months","duration_short":"5 years 9 months","end_date":"Sep 2015","start_date":"Jan 2010","subtitle":"Jos. A. Bank Clothiers","title":"Marketing Consultant"}],"url":"https://www.linkedin.com/company/jos--a--bank-clothiers"},{"company":"Contract & Freelance","company_id":null,"location":"Philadephia, PA and Greater St. Louis Area","positions":[{"description":"• Collaborated with clients and marketing agencies to develop and execute strategies, campaigns and materials for Coldwell Banker/Gundaker, SSM St. Joseph Health Center, SRG Global, Pulaski Bank, New Frontier Bank, St. Charles County EDC, Bell Electrical, Gateway Medical, and Wrymark Orthotics & Prosthetics • Collaborated with clients and marketing agencies to develop and execute strategies, campaigns and materials for Coldwell Banker/Gundaker, SSM St. Joseph Health Center, SRG Global, Pulaski Bank, New Frontier Bank, St. Charles County EDC, Bell Electrical, Gateway Medical, and Wrymark Orthotics & Prosthetics","duration":"Sep 2001 Jan 2010 8 years 5 months","duration_short":"8 years 5 months","end_date":"Jan 2010","start_date":"Sep 2001","subtitle":"Contract & Freelance","title":"Marketing Consultant"}],"url":""},{"company":"Goldwell USA/Division of Kao Brands Corporation","company_id":"kao-usa-inc-","location":"Baltimore, Md.","positions":[{"description":"• Led the marketing communications, advertising and public relations efforts of one of the world\'s top providers of professional hair color & care products• Developed a new, award-winning website• Achieved ongoing, positive press coverage in numerous beauty, fashion and industry magazines for a new line of styling products• Generated press for the company\'s celebrity stylist/Artistic & Creative Consultant• Founded a quarterly newsletter for employees, distributors, clients and vendors","duration":"Mar 2001 Aug 2001 6 months","duration_short":"6 months","end_date":"Aug 2001","start_date":"Mar 2001","subtitle":"Goldwell USA/Division of Kao Brands Corporation","title":"Senior Marketing Manager"}],"url":"https://www.linkedin.com/company/kao-usa-inc-"},{"company":"Struever Bros. Eccles & Rouse","company_id":"struever-bros.-eccles-&-rouse","location":"Baltimore, Md.","positions":[{"description":"• Led the marketing and public relations efforts of a high-profile real estate development company (SBE&R played a major role in the revitalization of Baltimore’s Inner Harbor with award-winning projects such as the $63M Tide Point and the $830M Harbor Point)• Developed a new website, newsletters, brochures, collateral materials and collateral materials • Achieved ongoing, positive press coverage in numerous media outlets, including The Baltimore Sun and New York Times• Developed interactive digital presentations which were celebrated by industry and civic leaders, prompting the mayor to pledge $300M in state funds toward transforming the Inner Harbor into a technology hub• Collaborated with the sales department to generate RFPs/proposals• Planned and hosted large-scale events","duration":"Sep 1999 Mar 2001 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2001","start_date":"Sep 1999","subtitle":"Struever Bros. Eccles & Rouse","title":"Director of Marketing"}],"url":"https://www.linkedin.com/company/struever-bros.-eccles-&-rouse"},{"company":"Mom365/First Foto","company_id":"growing-family","location":"Greater St. Louis Area","positions":[{"description":"• Led the marketing communications efforts of the leading provider of in-hospital newborn photos in the U.S. and Canada, with 3,000 partner hospitals—efforts which boosted the company\'s sales by 11%• Developed the company\'s first website, print catalogs, promotional and collateral materials, newsletters, and comprehensive sales presentations• Formed and managed an in-house creative department; managed outside agencies• Collaborated with patent attorneys to trademark, register and protect the company\'s brands and products","duration":"Jan 1996 Jun 1999 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jun 1999","start_date":"Jan 1996","subtitle":"Mom365/First Foto","title":"Marketing Communications Manager"}],"url":"https://www.linkedin.com/company/growing-family"}]', '["Dylan Cox “Pat and I have worked together for several years developing advertising solutions. Pat is very passionate as a Marketing Director for Fischer & Frichtel Homes who leads with great communication, creative ideas, and drive for success! ”","Mary Finklang “Pat and I served on the St. Cletus School Board together, and her initiatives have greatly improved the school\'s value and marketability. She created and implemented a new marketing identity and communication plan. She also helped leverage partnerships with the PTO and Men\'s Club to acquire a large amount of new technology and equipment for the school, and prompted the principal and staff to add a number of new curricular and extracurricular programs. Pat is a smart, energetic, high achiever who would be a great addition to any team.”"]']
User: ['Mary Anne Fritz, MBA', 'Creative and driven marketing and communications strategist, passionate about developing and implementing fully integrated marketing campaigns that enhance brand image and drive demand. I engage directly with line of business leaders to determine their business goals and needs, and develop a marketing strategy that will deliver results and drive their pipeline with qualified leads. Skills: Salesforce reporting, Tableau data analysis, Kapost idea creation and content tracking, social Media creation and management, brand strategy, project management, web content management and HTML (Sitecore), marketing planning, media planning and buying', 'Marketing Programs Manager, Healthcare at Hyland', 'Hyland', '[{"company":"Hyland","company_id":"hyland-software","industry":"Computer Software","location":null,"positions":[{"description":"","duration":"Jan 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Hyland","title":"Marketing Programs Manager, Healthcare"},{"description":"Leading strategic development, implementation and optimization of fully-integrated, demand driving marketing campaigns for Hyland Software\'s Professional Services and Cloud LOBs.","duration":"Aug 2018 Jan 2021 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jan 2021","start_date":"Aug 2018","subtitle":"Hyland","title":"Marketing Programs Manager, Global Services & Cloud"}],"url":"https://www.linkedin.com/company/hyland-software"},{"company":"Philips Healthcare","company_id":"philips","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"-Led creation of downstream marketing materials for global CT business unit (BU) -Drove prospect and existing customer pipeline opportunities -Led strategy development and integrated global campaign implementation for new product launches, product refreshes and product updates -Project Manager for all CT BU marketing and communications projects -Managed external vendors including naming, creative and print agencies -Developed, implemented and monitored success of full scale marketing and communication plans including digital efforts, advertising, PR, print, social, email, global sales tools, product videos and tradeshow/event support-Evaluated and maximized campaign ROI -Created global sales training materials and assists in planning and execution of global trainings -Led new product naming and naming architecture strategy","duration":"Aug 2015 Aug 2018 3 years 1 month","duration_short":"3 years 1 month","end_date":"Aug 2018","start_date":"Aug 2015","subtitle":"Philips Healthcare","title":"Marketing Communications Manager"}],"url":"https://www.linkedin.com/company/philips"},{"company":"Cleveland Clinic","company_id":"cleveland-clinic","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"-Marketing and communications liason for multiple Cleveland Clinic institutes including Taussig Cancer Center, Cole Eye Institute, Endocrinology & Metabolism Institute, and Dermatology & Plastic Surgery Institute -Developed and executed annual comprehensive marketing plans to drive patient (B2C) and referring physician (B2B) volume and support clinical business goals-Drove strategy for marketing campaigns: Managed 12+ online lead generation campaigns including paid search and social acquisition-Project Manager: Led creative, production, research, analytics, web, and advertising teams to complete projects on time and within budget -Project Manager: Led Rounds and eRounds publication and enewsletter sent to over 16,000 primary care physicians; Managed Cancer eConsult bi-monthly eNewsletter -Content manager: Supported initial planning and launch of physician targeted blog ConsultQD; served as content manager for ConsultQD Cancer and Primary Care blog channels -Training: Developed and implemented onboarding process and digital tool; acted as onboarding manager and peer mentor to aid new team members","duration":"Jul 2011 Aug 2015 4 years 2 months","duration_short":"4 years 2 months","end_date":"Aug 2015","start_date":"Jul 2011","subtitle":"Cleveland Clinic","title":"Marketing Associate"}],"url":"https://www.linkedin.com/company/cleveland-clinic"},{"company":"NAS Recruitment Innovations","company_id":"nas-recruitment","location":null,"positions":[{"description":"-Digital Media lead for the U.S. Army Medical Department (AMEDD) account, the largest account for company -Responsible for all online advertising, digital tactics and projects, and media planning/buying for AMEDD account -Developed and executed strategic lead achieving online media plans on a quarterly basis; managed quarterly digital media plan budget of $400,000+, as well as additional budgets on per project basis -Worked with media vendors for RFP requests and contract negotiations -Worked with and led Creative Team in all online creative development (banners, social media, email, web pages, etc.) -Expert in data analytic campaign tracking (CPM, CPC, CTR and CPL) and campaign performance improvements -Built and maintained strong relationships with vendors and client, working with both daily","duration":"Oct 2008 Jul 2011 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jul 2011","start_date":"Oct 2008","subtitle":"NAS Recruitment Innovations","title":"Online Media Manager"},{"description":"Acted as the Local Media Account Manager for the AMEDD account until promotion to Online Media Account Executive in October 2008. Responsible for the learning, improvement and training on client legacy applications. Worked with and led creative team as project manager on multiple print projects including direct mail and print ad campaigns. In charge of all Local client order implementation and processing.","duration":"Oct 2007 Sep 2008 1 year","duration_short":"1 year","end_date":"Sep 2008","start_date":"Oct 2007","subtitle":"NAS Recruitment Innovations","title":"Local Media Account Manager"}],"url":"https://www.linkedin.com/company/nas-recruitment"},{"company":"The Ohio Expo Center & State Fair","company_id":null,"location":"","positions":[{"description":"Assisted PR & Marketing Director with all marketing needs, including supervisoring of PR interns. Assisted PR & Marketing Director with all marketing needs, including supervisoring of PR interns.","duration":"May 2007 Aug 2007 4 months","duration_short":"4 months","end_date":"Aug 2007","start_date":"May 2007","subtitle":"The Ohio Expo Center & State Fair","title":"PR & Marketing Coordinator"}],"url":""},{"company":"B&A","company_id":"b&a","location":"Dublin, Ohio","positions":[{"description":"As Intern, assisted Account Executives with all phases of operations of a rapidly growing full-service public relations firm, including the creation of PR materials and successful achievement of media coverage for client events. As Intern, assisted Account Executives with all phases of operations of a rapidly growing full-service public relations firm, including the creation of PR materials and successful achievement of media coverage for client events.","duration":"Sep 2006 Mar 2007 7 months","duration_short":"7 months","end_date":"Mar 2007","start_date":"Sep 2006","subtitle":"B&A","title":"Account Coordinator"}],"url":"https://www.linkedin.com/company/b&a"},{"company":"The Ohio Expo Center & State Fair","company_id":null,"location":"","positions":[{"description":"Primary liaison and contact for various media organizations; responsible for the organization of media promotions and events Primary liaison and contact for various media organizations; responsible for the organization of media promotions and events","duration":"Jun 2006 Aug 2006 3 months","duration_short":"3 months","end_date":"Aug 2006","start_date":"Jun 2006","subtitle":"The Ohio Expo Center & State Fair","title":"PR & Marketing Intern"}],"url":""},{"company":"RMD Advertising","company_id":null,"location":"","positions":[{"description":"Assisted PR director with essential media marketing campaigns, including media research, contribution to brainstorming meetings and drafting of various PR related documents. Assisted PR director with essential media marketing campaigns, including media research, contribution to brainstorming meetings and drafting of various PR related documents.","duration":"Nov 2005 Feb 2006 4 months","duration_short":"4 months","end_date":"Feb 2006","start_date":"Nov 2005","subtitle":"RMD Advertising","title":"Special Projects Coordinator"}],"url":""}]', '["Valerie Kovacs “Mary Anne brings strategic thinking with the ability to tactically execute. It is second nature to her to use data and insights to improve campaign performance and show marketing ROI. I watched Mary Anne grow and develop during her time at Cleveland Clinic. At the start of her tenure, we were in the same working group but different teams. I was able to observe a woman who was smart, determined and passionate about what she did. She always brought her best self to everything she did, big and small. She was an advocate for her service line and the needs of the business while maintaining the brand and messaging. When our teams were reorganized, Mary Anne was assigned to my team. To say I was excited was an understatement. She jumped in to learn the new service line, quickly gained support of the clinical staff and was the point person for our radiation oncology team. ”","Katie Ruffing “Mary Anne is incredibly diligent with a keen eye for detail. She is collaborative, efficient, smart and has a real passion for marketing. At Cleveland Clinic she was recognized for her hard work and positive relationships she maintained with clients and coworkers. Anyone would be lucky to have Mary Anne as part of their team and I can\'t recommend her highly enough. ”"]']### Assistant: The agent's job is to develop and implement fully integrated marketing campaigns, and today they are reaching out to the user to discuss a potential collaboration opportunity for enhancing brand image and driving demand.
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### Human: Agent: ['Heather Voorhis', 'United Training Academy prepares individuals to start a new career through short-term training, certification preparation, and career readiness. Whether transitioning out of the military, recently graduated, or looking for a better future, United Training Academy will prepare you for a new career in months. Training Programs include: • Security IT Associate - Network+, Security+ • Network Systems Professional - Security+, CCNA, Azure Fundamentals, Microsoft 365 Certified: Modern Desktop Administrator Associate • Business Professional - Excel, Project Management (PMP), Six Sigma Green Belt, ITIL • Medical Office Administration - Billing and Coding CBCS & Medical Office Administrative CMAA If interested in learning more, you can reach me at heather.voorhis@unitedtrainingacademy.com or text me at 317-922-2011', '👉 𝐈 𝐚𝐬𝐬𝐢𝐬𝐭 𝑉𝐸𝑇𝐸𝑅𝐴𝑁𝑆 𝐚𝐧𝐝 𝐭𝐡𝐨𝐬𝐞 𝑈𝑁𝐸𝑀𝑃𝐿𝑂𝑌𝐸𝐷 🔹 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 🔹 𝐂𝐚𝐫𝐞𝐞𝐫 𝐓𝐫𝐚𝐧𝐬𝐢𝐭𝐢𝐨𝐧🔹', 'United Training Academy', '[{"company":"United Training Academy","company_id":"united-training-academy","industry":"Information Technology and Services","location":"Carmel, Indiana, United States","positions":[{"description":"United Training Academy prepares individuals to start a new career through short-term training, certification preparation, and career readiness. Whether transitioning out of the military, recently graduated, or looking for a better future, United Training Academy will prepare you for a new career through certifications in IT, Project Management or Medical Office Administration in months. We partner with the Department of Veteran Affairs, local military bases, Workforce Centers and other non-profit organizations who work with individuals looking to enter high-demand, high-growth occupations within the fields of Information Technology, Project Management, Business Administration, and Medical Administration. United Training is a training provider for Microsoft, Cisco and CompTIA certifications.Training Programs include:• Security Associate- Network+, Security+• Network/Systems Professional- Security+, CCNA, Azure Fundamentals, Microsoft 365 Certified: Modern Desktop Administrator Associate• Business Professional- Excel, Project Management (PMP), Six Sigma Green Belt, ITIL• Medical Office Administration- Billing and Coding & Electronic Health RecordsMy responsibilities include:• Counseling and comprehensive career assessment planning• Conducting resume review and occupational assessments to identify skills gaps• Coaching and guidance to clients on how to attain needed skills for career enhancement/placement• Identifying (Through market research and local Labor Market Index) sustainable high-demand career opportunities• Full Scale Career Readiness services including Resume Writing, LinkedIn Profile Optimization, Interviewing prep, and connections to Client Companies and Recruiter Partners","duration":"Jun 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Jun 2020","subtitle":"United Training Academy","title":"Career Consultant"}],"url":"https://www.linkedin.com/company/united-training-academy"},{"company":"New Horizons Computer Learning Centers","company_id":"new-horizons-computer-learning-centers","location":"Indianapolis, Indiana Area","positions":[{"description":"Engage in community outreach and schedule onsite visits with key community partners to promote awareness of New Horizons and maintain positive client relationships. Recruit new clients through participation in resource fairs, career fairs, education fairs, and by delivering presentations on New Horizons’ programs and services. Understand current technology trends to provide expert guidance to assist individuals in navigating technical career paths and develop custom training plans to meet client’s needs.• By being trustworthy, transparent, and ethical, rebuilt tarnished community relationships and reestablished 2 funding sources which have resulted in over $300K in revenue • Established relationships with 7 new funding sources which have produced over $900K in revenue• Secured over $900K in grant funding for client training and education• Consistently provided outstanding customer service to gain client satisfaction, generate student referrals and increase company revenue• Regarded for exceptional work ethic, dedication, positive attitude and willingness to help others","duration":"Sep 2014 Jun 2020 5 years 10 months","duration_short":"5 years 10 months","end_date":"Jun 2020","start_date":"Sep 2014","subtitle":"New Horizons Computer Learning Centers","title":"Career Consultant"}],"url":"https://www.linkedin.com/company/new-horizons-computer-learning-centers"},{"company":"DICK\'S Sporting Goods","company_id":"dick%27s-sporting-goods","location":"Carmel, IN","positions":[{"description":"Took this position to pay the bills between careers.Created a world-class customer experience by providing passionate customer service and selling through customer engagement Took this position to pay the bills between careers.Created a world-class customer experience by providing passionate customer service and selling through customer engagement","duration":"Nov 2013 Sep 2014 11 months","duration_short":"11 months","end_date":"Sep 2014","start_date":"Nov 2013","subtitle":"DICK\'S Sporting Goods","title":"Apparel Associate | Merchandiser | Sales Support"}],"url":"https://www.linkedin.com/company/dick%27s-sporting-goods"},{"company":"Midwest POS Solutions","company_id":"midwest-pos-solutions","location":"Anderson, IN","positions":[{"description":"Established and maintained trusted client relationships through consistent customer site visits, in-person surveys, and prompt issue follow up. Identified SaaS opportunities by understanding client needs and objectives. Facilitated implementation of SaaS products and services and ensured successful client adoption and satisfaction which resulted in sustained profitable growth through customer retention. Acted as the voice of the customer by channeling customer feedback back to the company. • Increased recurring revenue by 30% each year by determining SaaS up-sell opportunities through in-person surveys, site visits, and digital marketing campaigns• Achieved renewal rate goals through SaaS product adoption and customer satisfaction • Established brand and product awareness by creating effective digital marketing campaigns, attending trade shows, organizing special events, and initiating off-site training classes.• Projects:o CARE: Customer Appreciation Event ProjectOrganized every aspect of annual CARE event for 150+ customers within a tight budget. The event was so successful, it was replicated among other NCR Channel Partners across the country.o Company Rebranding and Social Media Launch ProjectStreamlined the company logo and re-designed our company business cards. Established all social media pages on Facebook, Twitter, LinkedIn, YouTube, Instagram and WordPress. Administered all digital marketing strategies, executed all email marketing campaigns, and created all digital content. o New Website Launch ProjectWorked on project team to design and launch new company website","duration":"May 2008 Oct 2013 5 years 6 months","duration_short":"5 years 6 months","end_date":"Oct 2013","start_date":"May 2008","subtitle":"Midwest POS Solutions","title":"Customer Relationship Manager | Digital Marketing Manager | Project Management"}],"url":"https://www.linkedin.com/company/midwest-pos-solutions"},{"company":"Poof! Party Magic","company_id":null,"location":"Indianapolis, Indiana","positions":[{"description":"Designed and produced hand-made party decorations for corporate and private events. Developed business through client satisfaction and client referrals. Designed and produced hand-made party decorations for corporate and private events. Developed business through client satisfaction and client referrals.","duration":"2005 2013 8 years","duration_short":"8 years","end_date":"2013","start_date":"2005","subtitle":"Poof! Party Magic","title":"Founder | Co-Owner | Designer | Production | Sales"}],"url":""}]', '["Wayne M. Williams, CPRW “Simply, Heather is incredible. Her dedication to her work could only be superseded by her smile and incredible customer service. She is personally invested in the success of others and stays abreast of the newest and greatest advances in training - it isn\'t just a \\"job\\" to Heather, it\'s her life\'s mission. I would recommend Heather as a leader for any project she decides to take on and only ask, \\"Can I come along, too?\\"”","Don Rahrig “Heather has more energy than most I\'ve met. She is creative and enthusiastic about sharing her ideas with others. Heather\'s desire to help others finish the race, is a leadership skill that is truly rare.”"]']
User: ['Daniel Kahn', 'Experienced technology sales professional with a demonstrated history of working in the software and professional services industry.', 'Senior Account Executive at Thunder', 'Thunder, Inc', '[{"company":"Thunder, Inc","company_id":"thundersf","industry":"Business Consulting and Services","location":"Denver, Colorado, United States","positions":[{"description":"","duration":"Sep 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Thunder, Inc","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/thundersf"},{"company":"Twilio Inc.","company_id":"twilio-inc-","location":"Denver, Colorado, United States","positions":[{"description":"","duration":"Nov 2020 Sep 2021 11 months","duration_short":"11 months","end_date":"Sep 2021","start_date":"Nov 2020","subtitle":"Twilio Inc.","title":"Account Executive"}],"url":"https://www.linkedin.com/company/twilio-inc-"},{"company":"Salesforce","company_id":"salesforce","location":"Greater Denver Area","positions":[{"description":"","duration":"May 2018 Nov 2020 2 years 7 months","duration_short":"2 years 7 months","end_date":"Nov 2020","start_date":"May 2018","subtitle":"Salesforce","title":"Commercial Account Executive"}],"url":"https://www.linkedin.com/company/salesforce"},{"company":"Statera, Inc.","company_id":"statera","location":null,"positions":[{"description":"","duration":"Jan 2018 May 2018 5 months","duration_short":"5 months","end_date":"May 2018","start_date":"Jan 2018","subtitle":"Statera, Inc.","title":"Director of Sales"},{"description":"","duration":"Apr 2014 Jan 2018 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jan 2018","start_date":"Apr 2014","subtitle":"Statera, Inc.","title":"Account Executive"},{"description":"Responsible for delivering implementation services in the Saleforce.com and Microsoft ecosystems","duration":"Jun 2011 Apr 2014 2 years 11 months","duration_short":"2 years 11 months","end_date":"Apr 2014","start_date":"Jun 2011","subtitle":"Statera","title":"Senior Consultant"}],"url":"https://www.linkedin.com/company/statera"},{"company":"GutCheck","company_id":"gutcheck","location":"Denver, CO","positions":[{"description":"","duration":"Mar 2011 Jun 2011 4 months","duration_short":"4 months","end_date":"Jun 2011","start_date":"Mar 2011","subtitle":"GutCheck","title":"Sales and Marketing Associate"}],"url":"https://www.linkedin.com/company/gutcheck"},{"company":"Apple Retail","company_id":"apple","location":"Denver, CO","positions":[{"description":"","duration":"Jun 2009 Nov 2009 6 months","duration_short":"6 months","end_date":"Nov 2009","start_date":"Jun 2009","subtitle":"Apple Retail","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/apple"}]', '["Kristopher Zwetzig “Daniel was my company\'s account manager for a year, by far the best Account manager I have had at salesforce up until his reassignment. Daniel was very responsive, open, and willing, and competent enough to get us in touch with the right people at salesforce, which being a big company can be challenging. I wish I could have him back :) ”","Don McCubbrey “Daniel was a student of mine at the Daniels College of Business. Our class was focused on strategic uses of information systems and IT-enabled innovation. It was a pleasure to have Daniel in the class. He learned quickly and well, and has great communication skills. He is an extremely ambitious, motivated, and talented young man who is well poised for a successful professional career.”"]']### Assistant: The agent's job is to provide career counseling and comprehensive career assessment planning. Today, the user is reaching out to the agent because they need guidance on transitioning into a new career in the technology industry.
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### Human: Agent: ['Frank Kubina', 'Greater Indiana Title Company, a division of Greater Illinois Title, is a title insurance agency able to provide clients with a single point of contact for all their title products and escrow related services. Along with being the largest title insurance agency in Illinois, we provide National coverage with a strong expertise in commercial and construction projects to compliment our residential services. We adhere to security policies that exceed industry standards and are market responsive, playing a leading and innovative role so as to meet the needs of customers. Please do feel free to contact me with any questions at your earliest convenience. We at GITC look forward to the opportunity of servicing you.Twenty-five years experience in title insurance industry with national underwriters concentrated in business development / sales creating business partnerships with real estate professionals inclusive of Residential / Commercial Realtors, Builders / Developers and Residential / Commercial Mortgage Lenders. Managed title operations for over 11 1/2 years bringing it from a 1 -2% market share with 1 county operation growing it to a 2 county operation with a 13 - 15% market share in each.Mortgage Loan Originator for 3 1/2 years assisting residential borrowers on their purchase or refinance needs with experience in conventional, FHA, VA and USDA lending.', 'Executive Account Manager at Greater Indiana Title', 'Greater Indiana Title Company', '[{"company":"Greater Indiana Title Company","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2015 - Present 6 years 2 months","duration_short":"6 years 2 months","end_date":"Present","start_date":"Aug 2015","subtitle":"Greater Indiana Title Company","title":"Executive Account Manager"}],"url":""},{"company":"Horizon Bank","company_id":"horizon-bank_3","location":"","positions":[{"description":"","duration":"Feb 2015 Aug 2015 7 months","duration_short":"7 months","end_date":"Aug 2015","start_date":"Feb 2015","subtitle":"Horizon Bank","title":"Mortgage Loan Originator"}],"url":"https://www.linkedin.com/company/horizon-bank_3"},{"company":"Guaranteed Rate","company_id":"guaranteed-rate","location":"Northwest Indiana","positions":[{"description":"","duration":"Mar 2012 Feb 2015 3 years","duration_short":"3 years","end_date":"Feb 2015","start_date":"Mar 2012","subtitle":"Guaranteed Rate","title":"Vice President of Mortgage Lending"}],"url":"https://www.linkedin.com/company/guaranteed-rate"},{"company":"Fidelity National Title Insurance Company","company_id":"fidelity-national-financial","location":"","positions":[{"description":"Fidelity National Title Insurance Company Fidelity National Title Insurance Company","duration":"Apr 2002 Mar 2012 10 years","duration_short":"10 years","end_date":"Mar 2012","start_date":"Apr 2002","subtitle":"Fidelity National Title Insurance Company","title":"Northwest Indiana Senior Account Manager"}],"url":"https://www.linkedin.com/company/fidelity-national-financial"},{"company":"First American Title","company_id":"first-american-title","location":null,"positions":[{"description":"","duration":"Aug 1990 Mar 2002 11 years 8 months","duration_short":"11 years 8 months","end_date":"Mar 2002","start_date":"Aug 1990","subtitle":"First American Title","title":"AVP Northwest Indiana Manager"},{"description":"","duration":"May 1987 Aug 1990 3 years 4 months","duration_short":"3 years 4 months","end_date":"Aug 1990","start_date":"May 1987","subtitle":"First American Title","title":"Sales/Marketing-DuPage County,Illinois"}],"url":"https://www.linkedin.com/company/first-american-title"},{"company":"Senior Industries","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 1982 Apr 1987 5 years 2 months","duration_short":"5 years 2 months","end_date":"Apr 1987","start_date":"Mar 1982","subtitle":"Senior Industries","title":"Purchasing / Inventory Control"}],"url":""},{"company":"Motorola","company_id":"motorola-mobility","location":"","positions":[{"description":"","duration":"Nov 1973 Mar 1982 8 years 5 months","duration_short":"8 years 5 months","end_date":"Mar 1982","start_date":"Nov 1973","subtitle":"Motorola","title":"Production / Inventory Control"}],"url":"https://www.linkedin.com/company/motorola-mobility"}]', '["Rob Mangus GRI “I have worked with Frank on several real estate transactions that were not typical and Frank has always made my life easier with great results.”","Dru Bocek “Frank Kubina was great to work for during my time at First American Title Insurance Co. He always made time for his employees and if you needed help, he was right there. He made everyone feel valued. Everyone there worked together like family and that was due to Frank Kubina.”"]']
User: ['Emily Frazee', 'Highly motivated individual seeking to launch a successful business career in professional sales, communications, marketing, consulting or management.', 'Executive Operations and Digital Coordinator', 'Kroeger Commercial Real Estate', '[{"company":"Kroeger Commercial Real Estate","company_id":null,"location":"Orlando, Florida, United States","positions":[{"description":"","duration":"Jan 2019 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Kroeger Commercial Real Estate","title":"Realtor Assistant"}],"url":""},{"company":"Love Your Home Orlando","company_id":null,"location":"Winter Park, Florida, United States","positions":[{"description":"","duration":"Aug 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2021","subtitle":"Love Your Home Orlando","title":"Marketing Assistant"}],"url":""},{"company":"Russell B Rainey, DMD","company_id":"russell-b-rainey-dmd","location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Oct 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Russell B Rainey, DMD","title":"Digital Media Coordinator"}],"url":"https://www.linkedin.com/company/russell-b-rainey-dmd"},{"company":"Rainey Leadership Learning","company_id":null,"location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Sep 2020 Jun 2022 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2022","start_date":"Sep 2020","subtitle":"Rainey Leadership Learning","title":"Executive Operations and Digital Coordinator"}],"url":""},{"company":"Tallahassee Plastic Surgery Clinic","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"May 2019 Mar 2020 11 months","duration_short":"11 months","end_date":"Mar 2020","start_date":"May 2019","subtitle":"Tallahassee Plastic Surgery Clinic","title":"Human Resources/ Marketing Intern"}],"url":""},{"company":"Hearth & Soul","company_id":"hearth-soul","location":"Tallahassee, Florida","positions":[{"description":"","duration":"Feb 2019 Mar 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2020","start_date":"Feb 2019","subtitle":"Hearth & Soul","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/hearth-soul"},{"company":"Orlando Science Center","company_id":"orlando-science-center","location":"Orlando, Florida Area","positions":[{"description":"","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"Orlando Science Center","title":"Summer Camp Counselor"}],"url":"https://www.linkedin.com/company/orlando-science-center"},{"company":"Orlando Realty Service Inc","company_id":"orlando-realty-service-inc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"Orlando Realty Service Inc","title":"Assistant"}],"url":"https://www.linkedin.com/company/orlando-realty-service-inc"},{"company":"Kroeger Properties LLC","company_id":"kroeger-properties-llc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2014 2017 3 years","duration_short":"3 years","end_date":"2017","start_date":"2014","subtitle":"Kroeger Properties LLC","title":"Assistant"}],"url":"https://www.linkedin.com/company/kroeger-properties-llc"}]', '["Mary Kroeger “Emily has worked for us for many years in many different capacities. She was an outstanding employee who went above and beyond in her position. She possesses maturity beyond her years, and has offered insight and growth in the marketing of our business. She is missed and I highly recommend her to any future employer.”","Anslie Jackson Bates “Emily is a joy to work with. She has exceptional leadership and motivational skills, and she is a great teammate with much expertise in customer service. She is loyal, insightful and always has a positive attitude. ”"]']### Assistant: The agent's job is to provide clients with a single point of contact for all their title products and escrow related services, and today the user is reaching out to the agent because they need assistance in launching a successful business career in professional sales.
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### Human: Agent: ['Paraminder Talwar, PMP', 'A go-getter, team-player, flexible and an enthusiastic person who is very passionate about his work. Param has over 25 years experience in Information Technology, of which over 20 years have been in Project/Program management, with a broad array of technology and industry exposure, it includes pharmaceutical, healthcare, telecoms, insurance and banking. Also been responsible for establishing PMOs (Project Management Offices) including development and implementation of new processes and tools that have brought value to the organizations, it includes Benefits & Value Management, Project Management Methodology, ITIL, Change Management, Risk Management, Governance processes and KPIs.Some of the earlier positions:Global Director, Project Management - Apotex PharmaceuticalsManagement Consultant - LiquidHubDeputy General Manager - HCL AmericaDecision Point Review Manager - AstraZeneca PharmaceuticalsPresently teach two Project Management courses for the Executive Masters in Computer Science program at Harrisburg University of Science and TechnologyOther Achievements:One of the contributors to the Fourth and Fifth Editions of PMBOK (Project Management Body of Knowledge) published by PMI in 2008 and 2013 respectively.Reviewed and participated in the development of the global PMP Exam.Specialties: Project/Program Management, Process Management, PMO, ERP, ITIL (ITSM), Lean Six Sigma, Change Management, Agile, BVM (Benefits & Value Management)Was invited as a speaker by two global project management conferences in 2016.', 'Global Delivery Head at Sandcastle Change', 'Sandcastle Change', '[{"company":"Sandcastle Change","company_id":"sandcastlechange","industry":"Management Consulting","location":"Delaware, United States","positions":[{"description":"Leading the Service Delivery Team and helping organizations enhance their transformation capabilities","duration":"May 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2021","subtitle":"Sandcastle Change","title":"Global Delivery Head"}],"url":"https://www.linkedin.com/company/sandcastlechange"},{"company":"Harrisburg University of Science and Technology","company_id":"harrisburg-university-of-science-and-technology","location":"","positions":[{"description":"Teaching the following Project Management courses for the Executive Masters in Computer Science program:1. Principles of Project Management 2. Planning and Executing Projects3. Agile Project Management w/Scrum Methodology4. Project Management Offices","duration":"Oct 2016 - Present 4 years 10 months","duration_short":"4 years 10 months","end_date":"Present","start_date":"Oct 2016","subtitle":"Harrisburg University of Science and Technology","title":"Corporate Faculty"}],"url":"https://www.linkedin.com/company/harrisburg-university-of-science-and-technology"},{"company":"Deloitte","company_id":null,"location":"New York","positions":[{"description":"","duration":"May 2019 May 2021 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2021","start_date":"May 2019","subtitle":"Deloitte","title":"PMO Tax Specialist Leader"}],"url":""},{"company":"PMI Delaware Valley Chapter","company_id":"pmi-dvc","location":"","positions":[{"description":"","duration":"Jun 2018 May 2021 3 years","duration_short":"3 years","end_date":"May 2021","start_date":"Jun 2018","subtitle":"PMI Delaware Valley Chapter","title":"Senior Director, Education and Training"}],"url":"https://www.linkedin.com/company/pmi-dvc"},{"company":"Platon US","company_id":null,"location":"New Jersey","positions":[{"description":"Managed serialization project (track and trace) for a pharmaceutical company and various projects for PricewaterhouseCoopers LLP (PWC)","duration":"Aug 2017 Apr 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2019","start_date":"Aug 2017","subtitle":"Platon US","title":"Management Consultant"}],"url":""},{"company":"PM Solutions / PM College","company_id":"pm-solutions","location":"Chadds Ford, PA","positions":[{"description":"Responsible for conducting gap analysis between the various processes, including project management and change management, in order to streamline the PMO operational efficiency and effectiveness and recommending remedial actions. Further, helping in developing best practices and optimizing the project management processes.","duration":"Jan 2017 Jul 2017 7 months","duration_short":"7 months","end_date":"Jul 2017","start_date":"Jan 2017","subtitle":"PM Solutions / PM College","title":"Senior Consultant"}],"url":"https://www.linkedin.com/company/pm-solutions"},{"company":"Apotex Inc.","company_id":"apotex-inc-","location":"Toronto, Canada Area","positions":[{"description":"Responsible for developing and implementing a global quality and project management process for Apotex, while ensuring all the projects are completed within the required stipulations.","duration":"Jan 2015 Dec 2015 1 year","duration_short":"1 year","end_date":"Dec 2015","start_date":"Jan 2015","subtitle":"Apotex Inc.","title":"Global Director, Project Management"}],"url":"https://www.linkedin.com/company/apotex-inc-"},{"company":"LiquidHub","company_id":"liquidhub","location":"Philadelphia","positions":[{"description":"Reviewed the PMO, ITIL (ITSM) and BVM (Benefits & Value Management) processes for a global insurance company. Identityfied the gaps, recommended the required changes and was part of the team instrumental in developing the desired changes on a corporate basis.","duration":"Sep 2013 Oct 2014 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2014","start_date":"Sep 2013","subtitle":"LiquidHub","title":"Management Consultant"}],"url":"https://www.linkedin.com/company/liquidhub"},{"company":"HCL America","company_id":"hcl-technologies","location":"","positions":[{"description":"Was onsite Head of Delivery responsible for delivery of multiple projects and programs, including process improvement, in various pharmaceutical companies and at the World Bank Group. It involved managing over 100 team members.","duration":"Apr 2011 Aug 2013 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2013","start_date":"Apr 2011","subtitle":"HCL America","title":"Deputy General Manager (DGM)"}],"url":"https://www.linkedin.com/company/hcl-technologies"},{"company":"AstraZeneca","company_id":"astrazeneca","location":null,"positions":[{"description":"Was core team member responsible for developing and implementing BVM (Benefits Value Management) and ISPDM (Information Systems Project Delivery Method) globally across AstraZeneca.","duration":"Jul 2006 Jun 2010 4 years","duration_short":"4 years","end_date":"Jun 2010","start_date":"Jul 2006","subtitle":"AstraZeneca","title":"Decision Point Review Manager"},{"description":"","duration":"Jul 2006 May 2009 2 years 11 months","duration_short":"2 years 11 months","end_date":"May 2009","start_date":"Jul 2006","subtitle":"AstraZeneca","title":"Project Performance Manager/Lead Project Manager"}],"url":"https://www.linkedin.com/company/astrazeneca"}]', '["“Paraminder is highly respected by his colleagues and clients and skillfully managed the complexity and fast pace of his project assignments. He is truly an expert in his field. His communication and organization skills excelled which increased client confidence in our team\'s ability to deliver a quality, on time project. I would highly recommend Paraminder for any program/project management role.”","“Param has been very dedicated to making the transition to a new IS project deliver methodology a success across multiple IS areas. He has extended himself to project managers for one on one training in addition to his role as a Decision Point Review Manager for many active projects. Specifically, Param made time for me to discuss areas of the project delivery methodology which may not fit projects with niche vendors and provided guidance on reasonable alternatives to remain in compliance with the methodology.”"]']
User: ['Emily Barthol', 'Event Professional with varied background including team management, human resources, and finance.', "Sales Manager, Grocery Direct at Jeni's Splendid Ice Creams", "Jeni's Splendid Ice Creams", '[{"company":"Jeni\'s Splendid Ice Creams","company_id":"jenisicecreams","industry":"Food and Beverage Manufacturing","location":null,"positions":[{"description":"","duration":"Dec 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Dec 2020","subtitle":"Jeni\'s Splendid Ice Creams","title":"Sales Manager, Grocery Direct"},{"description":"","duration":"Mar 2020 Dec 2020 10 months","duration_short":"10 months","end_date":"Dec 2020","start_date":"Mar 2020","subtitle":"Jeni\'s Splendid Ice Creams","title":"Customer Support Specialist"}],"url":"https://www.linkedin.com/company/jenisicecreams"},{"company":"Jorgensen Farms","company_id":"jorgensen-farms-llc","location":"Columbus, Ohio Area","positions":[{"description":"CUSTOMER SERVICE Greet guests, handle inquiries, and provide informative, fun facility toursFacilitate event sales by communicating with all prospective special event clients via email, by phone, and in person to explain venue services and guide clients through the contract processOFFICE MANAGEMENTMaintain cleanliness of and facilitate maintenance for guest spaces and kitchenManage procurement and inventory for office and telecommunication suppliesAdministrate in-house event software and GSuite for office staffHandle timely invoicing for approximately 200 event clients annuallyUtilize QuickBooks for managing bookkeeping data and Accounts PayableHUMAN RESOURCESRecruiting, interviewing, writing job descriptions and employee orientationOngoing employee support and file maintenance for 65 staff membersAdministrate and troubleshoot timekeeping and payroll systemsCreate and analyze labor reportsDevelop and distribute company policies with CEO and legal counselCollaborate with team members to evaluate processes and complete projects","duration":"Jul 2014 Mar 2020 5 years 9 months","duration_short":"5 years 9 months","end_date":"Mar 2020","start_date":"Jul 2014","subtitle":"Jorgensen Farms","title":"Office Manager"}],"url":"https://www.linkedin.com/company/jorgensen-farms-llc"},{"company":"NorthPointe Hotel and Conference Center","company_id":null,"location":"Lewis Center, Ohio","positions":[{"description":"Collaborating with clients and NorthPointe\'s Event Team to create and execute amazing onsite weddings and special events!My position involved leading a team of professional servers and bartenders to carry out event orders; creating and communicating team member schedules; coordinating with other departments to ensure proper event preparation and execution; conducting employee reviews; developing and implementing employee training and on-boarding processes; and interviewing and hiring team members.","duration":"Apr 2013 Jul 2014 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jul 2014","start_date":"Apr 2013","subtitle":"NorthPointe Hotel and Conference Center","title":"Catering Events Manager"}],"url":""},{"company":"NorthPointe Hotel & Conference Center","company_id":null,"location":"Lewis Center, Ohio","positions":[{"description":"Assisting the Catering Department with planning and execution of onsite weddings and social events Assisting the Catering Department with planning and execution of onsite weddings and social events","duration":"Aug 2012 Apr 2013 9 months","duration_short":"9 months","end_date":"Apr 2013","start_date":"Aug 2012","subtitle":"NorthPointe Hotel & Conference Center","title":"Catering Sales Coordinator"}],"url":""},{"company":"Aramark","company_id":null,"location":"Greater Columbus Convention Center","positions":[{"description":"","duration":"Sep 2012 Dec 2012 4 months","duration_short":"4 months","end_date":"Dec 2012","start_date":"Sep 2012","subtitle":"Aramark","title":"Hospitality Intern"}],"url":""},{"company":"Macy\'s","company_id":"macy","location":"","positions":[{"description":"","duration":"Nov 2010 Aug 2012 1 year 10 months","duration_short":"1 year 10 months","end_date":"Aug 2012","start_date":"Nov 2010","subtitle":"Macy\'s","title":"Gift Registry Consultant"}],"url":"https://www.linkedin.com/company/macy"},{"company":"Snowville Creamery","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2010 Mar 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2012","start_date":"Oct 2010","subtitle":"Snowville Creamery","title":"Member of Tasting Team"}],"url":""},{"company":"Courtyard by Marriott at the Columbus Airport","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2011 Sep 2011 4 months","duration_short":"4 months","end_date":"Sep 2011","start_date":"Jun 2011","subtitle":"Courtyard by Marriott at the Columbus Airport","title":"Sales Intern"}],"url":""},{"company":"MassMutual and Lehigh Valley Financial Groups","company_id":"massmutual-greater-philadelphia","location":"Center Valley, PA","positions":[{"description":"","duration":"Jan 2008 Aug 2010 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2010","start_date":"Jan 2008","subtitle":"MassMutual and Lehigh Valley Financial Groups","title":"Financial Advisor"}],"url":"https://www.linkedin.com/company/massmutual-greater-philadelphia"},{"company":"Quilter\'s Paradise","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2000 Dec 2007 8 years","duration_short":"8 years","end_date":"Dec 2007","start_date":"Jan 2000","subtitle":"Quilter\'s Paradise","title":"Technical Assistant"}],"url":""},{"company":"Lehigh University","company_id":"lehigh-university","location":"","positions":[{"description":"","duration":"Sep 2005 Jul 2006 11 months","duration_short":"11 months","end_date":"Jul 2006","start_date":"Sep 2005","subtitle":"Lehigh University","title":"Research Assistant, Psychology Department"}],"url":"https://www.linkedin.com/company/lehigh-university"},{"company":"Halsey Farm","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2000 Apr 2005 5 years 1 month","duration_short":"5 years 1 month","end_date":"Apr 2005","start_date":"Apr 2000","subtitle":"Halsey Farm","title":"Sales Associate"}],"url":""}]', '["Dr. Nicole Muschett, DC “Emily is very good at what she does. She took time to explian everything over and over again until we got it. She also checks up on us to make sure there are no questions and to see that we are on track. I would highly recommend her as a financila planner.”","Sarah Bombard “Emily is patient, thorough in her research, and dedicated to finding the right financial services for her clients. I\'m always impressed by her willingness to learn, as well as her passion for having the product match the need.”"]']### Assistant: The agent's job is to provide project management expertise and consultation, and today the user is reaching out to the agent because they need assistance in managing and coordinating a large-scale event with multiple stakeholders and complex logistics.
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### Human: Agent: ['Lisa Antolec', 'An award-winning leader, specializing in Manufacturing with a focus in automotive and medical devices. Extensive P&L experience coupled with consulting and now CFO/Owner of Casting 4 Homes.I have reduced costs, increased productivity, improved performance and supported profitability in diverse industries such as medical devices, telecommunications and automotive manufacturing. Now I am driving the lean operations into the real estate world. I have made significant contributions to giants such as Baxter International, ReCellular and Ford Motor Co. I am interested in consulting to drive your business to the next level by implementing LEAN. - Utilizing Lean principles to improve productivity and performance - Re-engineering processes to support timely decisions with quality results - Containing costs while increasing customer satisfaction - Training and mentoring high-performance, low-turnover teams Decisive, I have been recognized by management for superb interpersonal communication and presentation skills. A results-oriented problem solver, I successfully manage processes in complex organizations. Specialties: Licensed Realtor/ Mechanical Engineer/ MBA/Improved Productivity / Lean / Six Sigma Champion / Logistics / Supply Chain / Global / P&L / Turnarounds / Automation / QA / RA / Compliance / Training / Product Launch / CRM', 'Operations Executive, Engineering Professional, Licensed Realtor, Lean Consultant', 'eXp Realty', '[{"company":"eXp Realty","company_id":"exp-realty","industry":"Real Estate","location":"Metro Detroit","positions":[{"description":"I am a licensed real estate agent since 2016. Just recently moving to eXp Realty llc. I am an investor as well. My passion is helping a family find their dream home. I am a licensed real estate agent since 2016. Just recently moving to eXp Realty llc. I am an investor as well. My passion is helping a family find their dream home.","duration":"Dec 2016 - Present 5 years 1 month","duration_short":"5 years 1 month","end_date":"Present","start_date":"Dec 2016","subtitle":"eXp Realty","title":"Realtor"}],"url":"https://www.linkedin.com/company/exp-realty"},{"company":"Casting 4 Homes","company_id":null,"location":"Novi, MI","positions":[{"description":"Operational Executive handling P&L Operational Executive handling P&L","duration":"Jan 2014 Nov 2019 5 years 11 months","duration_short":"5 years 11 months","end_date":"Nov 2019","start_date":"Jan 2014","subtitle":"Casting 4 Homes","title":"CFO"}],"url":""},{"company":"NYX Inc.","company_id":"nyx-inc.","location":"Livonia","positions":[{"description":"Automotive manufacturer of interior components. Direct operations of manufacturing facilities, while driving teams to develop and implement Lean principles.Lead staff of 300+employees. Automotive manufacturer of interior components. Direct operations of manufacturing facilities, while driving teams to develop and implement Lean principles.Lead staff of 300+employees.","duration":"Mar 2013 Apr 2014 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2014","start_date":"Mar 2013","subtitle":"NYX Inc.","title":"Plant Manager"}],"url":"https://www.linkedin.com/company/nyx-inc."},{"company":"Takata and Nexlink","company_id":null,"location":"Metro Detroit","positions":[{"description":"Self employed consultant for Lean Manufacturing, Business Management and Engineering Program Management. Consultation for organizations such as TK Holdings, Takata Electronics and Nexlink Communications. Managed and drove continuous improvement to aid in the execution of lean principles in the research and development of active safety electronic devices for Takata Electronics. Nexlink consultation to create/implement Lean Manufacturing Operation. Self employed consultant for Lean Manufacturing, Business Management and Engineering Program Management. Consultation for organizations such as TK Holdings, Takata Electronics and Nexlink Communications. Managed and drove continuous improvement to aid in the execution of lean principles in the research and development of active safety electronic devices for Takata Electronics. Nexlink consultation to create/implement Lean Manufacturing Operation.","duration":"Jan 2011 Feb 2013 2 years 2 months","duration_short":"2 years 2 months","end_date":"Feb 2013","start_date":"Jan 2011","subtitle":"Takata and Nexlink","title":"Self Employed Lean Consultant"}],"url":""},{"company":"Baxter International, Inc.","company_id":null,"location":"Illinois","positions":[{"description":"$12B global diversified healthcare company. Directed all aspects of US service division for medical devices including depot operations and field service engineers. Implemented Lean Enterprise principles. Oversaw 250 staff, managing $12M budget. $12B global diversified healthcare company. Directed all aspects of US service division for medical devices including depot operations and field service engineers. Implemented Lean Enterprise principles. Oversaw 250 staff, managing $12M budget.","duration":"2009 2011 2 years","duration_short":"2 years","end_date":"2011","start_date":"2009","subtitle":"Baxter International, Inc.","title":"Director of Operations / Plant Manager"}],"url":""},{"company":"ReCellular","company_id":"recellular","location":"","positions":[{"description":"World’s leading manufacturer and re-furbisher of cellular devices. Directed operations of manufacturing facilities, while driving teams to develop and implement Lean principles. Improved productivity and lowered expenses. Led staff of 225 and managed $10M budget. World’s leading manufacturer and re-furbisher of cellular devices. Directed operations of manufacturing facilities, while driving teams to develop and implement Lean principles. Improved productivity and lowered expenses. Led staff of 225 and managed $10M budget.","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"ReCellular","title":"Director of Operations / Plant Manager"}],"url":"https://www.linkedin.com/company/recellular"},{"company":"Ford Motor Company","company_id":"ford-motor-company","location":null,"positions":[{"description":"Promoted to positions of increasing responsibility for Ford Motor Company, a $128B manufacturer. Final Assembly Systems Manager, 2005 to 2007. Managed vehicle operations implementing Lean manufacturing to standardize all processes while ensuring compliance. Directed staff of 50 and managed $900M budget.Advanced Vehicle and Assembly Strategy Manager, 2003 to 2005. Led all aspects of vehicle assembly, ensuring standards. Implemented compliance with global regulations. Managed 10 direct reports and $1M budget.Advanced Engineering Manager, 2001 to 2003. Promoted to Lead Manufacturing Engineer serving as liaison between Product Development, Manufacturing, Purchasing and Design Studio in key areas.Earlier: Product Design Engineering Supervisor, Quality Manager, Product Dev. Engineer, Manufacturing Engineer, Process Engineer, et. al.","duration":"1986 2007 21 years","duration_short":"21 years","end_date":"2007","start_date":"1986","subtitle":"Ford Motor Company","title":"Final Assembly Systems Manager / Engineering"},{"description":"","duration":"1986 2007 21 years","duration_short":"21 years","end_date":"2007","start_date":"1986","subtitle":"Ford Motor Company","title":"Process Engineer"}],"url":"https://www.linkedin.com/company/ford-motor-company"},{"company":"Visteon Corporation","company_id":"visteon","location":"","positions":[{"description":"","duration":"1990 2002 12 years","duration_short":"12 years","end_date":"2002","start_date":"1990","subtitle":"Visteon Corporation","title":"Quality Mgr"}],"url":"https://www.linkedin.com/company/visteon"}]', '["Edward Falencki “Outstanding solving complex manufacturing issues using a broad range of skills. ”","Jeffrey Kaiser “Lisa is a very driven and focused individual. she works diligently to set goals and then drives to achieve them. A master at achieving the objectives. ”"]']
User: ['David Bandy', 'Accomplished Supply Chain LEAN Manager able to increase productivity and net profit margin through leadership ability. Proven Operations Management, Continuous Improvement and overall Logistics Leadership. Deeply developed analytical and people skills to drive effective cultural environment change through positive engagement with all organizational levels. Driven to successfully deliver corporate goals through winning operational knowledge and execution. Specialties: Warehouse Storage, Material Handling, Building Metrics, Lean Facilitation, Continuous Improvement, Standard Work, Team Building', 'Manager of Quality & Continuous Improvement at MI Windows and Doors', 'MI Windows and Doors', '[{"company":"MI Windows and Doors","company_id":"mi-windows-and-doors","industry":"Wholesale Building Materials","location":"Prescott Valley, AZ","positions":[{"description":"Manager of Quality and Continuous Improvement for MI Windows & Doors Prescott Valley, AZ Manufacturing Plant. Responsible for our Quality Management System and the plant\'s Operational Excellence platform from where we continually improve our performance in Safety, Quality, Cost and Delivery. Through the use of Lean principles, our Team is supporting the manufacturing process and helping to develop problem solvers that exceed our Customer\'s expectations. Awesome place to work with an amazing culture of MI Team Members.","duration":"Aug 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Aug 2019","subtitle":"MI Windows and Doors","title":"Manager of Quality & Continuous Improvement"}],"url":"https://www.linkedin.com/company/mi-windows-and-doors"},{"company":"DICK\'S Sporting Goods","company_id":"dick%27s-sporting-goods","location":"Goodyear, AZ","positions":[{"description":"Manager of all LEAN deployment efforts for Dick\'s Sporting Goods Supply Chain. Providing dedicated support for continuous improvement and coaching of LEAN Champions based in a Distribution Center environment. Mentoring Leaders at all levels as they integrate LEAN into their business while building a highly engaged workforce. LEAN Greenbelt Certified Manager of all LEAN deployment efforts for Dick\'s Sporting Goods Supply Chain. Providing dedicated support for continuous improvement and coaching of LEAN Champions based in a Distribution Center environment. Mentoring Leaders at all levels as they integrate LEAN into their business while building a highly engaged workforce. LEAN Greenbelt Certified","duration":"Oct 2012 Aug 2019 6 years 11 months","duration_short":"6 years 11 months","end_date":"Aug 2019","start_date":"Oct 2012","subtitle":"DICK\'S Sporting Goods","title":"LEAN PROCESS MANAGER"}],"url":"https://www.linkedin.com/company/dick%27s-sporting-goods"},{"company":"Andersen","company_id":"andersen","location":"Phoenix, Arizona","positions":[{"description":"Hold overall Center responsibilities for successful Warehouse Operations. Creation and execution of daily work plan, stand-up meetings, safety audits, inventory management, process enforcement and associate coaching. Daily accountability for Center metrics and customer focused objectives. Fostered associate engagement through Lean management system. Held accountable for continually improving. Also responsible for Lean Implementation at eight nationwide locations in a Warehouse environment. Coached Directors, Managers and Supervisors on how to manage with metrics, use standard work, visual management, A3 thinking, and how to create/sustain a highly engaged employee culture.","duration":"Jun 2006 Oct 2011 5 years 5 months","duration_short":"5 years 5 months","end_date":"Oct 2011","start_date":"Jun 2006","subtitle":"Andersen","title":"Lean Specialist"}],"url":"https://www.linkedin.com/company/andersen"},{"company":"Avnet","company_id":"avnet","location":"Chandler, Arizona","positions":[{"description":"Responsible for 100+ employees including lead personnel and Supervisors managing inbound portion of the business. High volume fast paced inbound inspection of product and product handling activities. Promoted three times within organization in various roles. High-tech Warehouse Management system in ISO 9000 environment. Responsible for 100+ employees including lead personnel and Supervisors managing inbound portion of the business. High volume fast paced inbound inspection of product and product handling activities. Promoted three times within organization in various roles. High-tech Warehouse Management system in ISO 9000 environment.","duration":"Feb 1997 Aug 2005 8 years 7 months","duration_short":"8 years 7 months","end_date":"Aug 2005","start_date":"Feb 1997","subtitle":"Avnet","title":"Warehouse Manager"}],"url":"https://www.linkedin.com/company/avnet"},{"company":"LabCorp","company_id":"labcorp","location":"Phoenix, Arizona Area","positions":[{"description":"Managed 50 plus Couriers in Arizona, Nevada & Utah. Precision pick up and delivery of human specimens, supplies and patient reports. Direct contact with Sales Team, Medical Staff and Customers. Managed a fleet of company vehicles and third party carrier relationships. Work environment highly audited with high rate of adaptation and change required. Managed 50 plus Couriers in Arizona, Nevada & Utah. Precision pick up and delivery of human specimens, supplies and patient reports. Direct contact with Sales Team, Medical Staff and Customers. Managed a fleet of company vehicles and third party carrier relationships. Work environment highly audited with high rate of adaptation and change required.","duration":"Oct 1993 Feb 1996 2 years 5 months","duration_short":"2 years 5 months","end_date":"Feb 1996","start_date":"Oct 1993","subtitle":"LabCorp","title":"Distribution Manager"}],"url":"https://www.linkedin.com/company/labcorp"}]', '["Corky Harbison “I have worked with david at LabCorp and always found David to be responsive and inovative at his job. Always responsive and quick to solve issuesand conflicts that have arisen in distribution. Ran an very tight department.”","Greg Hubbard “David strategically drove the implementation of the Andersen Management System (Lean Initiatives) for several of our Logistics Centers. David worked effectively with all levels of management and local associates to train, test and implement Lean practices. David is passionate about helping teams identify and implement continuous improvements.”"]']### Assistant: The agent's job is to drive business growth through lean operations implementation, and today, the agent is reaching out to the user to discuss potential collaboration in improving operational excellence and increasing productivity within the user's manufacturing plant.
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### Human: Agent: ['Abbie Adeyeri', 'After 13 years as a classroom teacher, 7 years as a teacher trainer, and 8 years as an instructional designer, I have witnessed the impact of personalized learning to transform the teaching and learning process. I am passionate about the power of adaptive learning to deliver that engaging experience at scale in a way that empowers every learner and teacher to thrive. Working collaboratively with students, teachers, subject-matter experts, data analysts, learning scientists, and product designers, I am certain we will build a better, more equitable education system for the next generation. Contact me about your endeavor to radically improve the teaching and learning dynamic.', 'Learning Experience Manager', 'VivaLing', '[{"company":"VivaLing","company_id":"vivaling","industry":"E-Learning Providers","location":null,"positions":[{"description":"Working for a global start-up company allows me to utilize a variety of skills and knowledge centered around Education, Instructional Design, Educational Technology, Language Acquisition, Business Intelligence, and Leadership in ways that impact thousands of children around the world. - Designed online teacher-training courses, administered the LMS, and continuously enhanced the content and organization of modules based on user feedback and outcomes- Constructed an adaptive knowledge map for 5 languages and developed the aligned 15-level interactive digital course curriculum and assessment system- Managed an international team of curriculum developers, content writers, subject matter experts, and assessment specialists- Supervised the recruitment, training, ongoing professional development, and mentoring of a global team of teachers and content developers- Coordinated regularly across departments to oversee new initiatives and products, establish strategic contracts with vendors, and improve learning experience","duration":"Aug 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Aug 2015","subtitle":"VivaLing","title":"Head of Learning Experience"},{"description":"As an online English Language coach for children, I have been introduced to young learners from 2-18 years old from a variety of countries, and have taught thousands of lessons that were specially developed and tailored to each child\'s interests, abilities, and learning preferences. - Created and delivered personalized online instructional presentations and curriculum to help learners reach their language goals- Utilized educational technology and online tools for spaced repetition - Provided detailed feedback and maintained outstanding rapport with parents and learners","duration":"Sep 2014 - Present 7 years 9 months","duration_short":"7 years 9 months","end_date":"Present","start_date":"Sep 2014","subtitle":"VivaLing","title":"English Coach"}],"url":"https://www.linkedin.com/company/vivaling"},{"company":"Upwork","company_id":"upwork","location":"Online","positions":[{"description":"Working independently and with teams to meet tight deadlines, I successfully completed multiple projects and received exceptional reviews to become a Top Rated freelancer. - Wrote teacher\'s guides, designed communicative lesson plans, aligned curriculum maps, and developed classroom materials for English language and literacy development- Created engaging content and served as an item writer for English Language Arts formative assessments and English Language Teaching certification exams- Produced higher-order thinking questions to extend learning","duration":"Sep 2014 Jul 2015 11 months","duration_short":"11 months","end_date":"Jul 2015","start_date":"Sep 2014","subtitle":"Upwork","title":"Curriculum Developer"}],"url":"https://www.linkedin.com/company/upwork"},{"company":"National Heritage Academies (Pathway School of Discovery)","company_id":"national-heritage-academies","location":"Dayton, Ohio Area","positions":[{"description":"While a teacher at a diverse, urban charter school, I utilized an inquiry-based approach and curriculum to teach elementary mathematics.- Differentiated instruction to meet the needs of learners in mixed-ability, inclusion classes- Communicated with parents and colleagues about students’ academic development- Aligned instructional units, assessments, and rubrics to Common Core State Standards - Analyzed student data to guide instruction and measure student growth While a teacher at a diverse, urban charter school, I utilized an inquiry-based approach and curriculum to teach elementary mathematics.- Differentiated instruction to meet the needs of learners in mixed-ability, inclusion classes- Communicated with parents and colleagues about students’ academic development- Aligned instructional units, assessments, and rubrics to Common Core State Standards - Analyzed student data to guide instruction and measure student growth","duration":"Aug 2013 Jun 2014 11 months","duration_short":"11 months","end_date":"Jun 2014","start_date":"Aug 2013","subtitle":"National Heritage Academies (Pathway School of Discovery)","title":"Teacher (Grade 4 Mathematics)"}],"url":"https://www.linkedin.com/company/national-heritage-academies"},{"company":"Lloyd\'s International College","company_id":null,"location":"Sydney, New South Wales, Australia","positions":[{"description":"I was able to immediately put theory into practice, teaching part-time while pursuing my Master\'s Degree in TESOL. I worked with adult learners from a variety of countries immigrating to Australia for work or study.- Planned and delivered a variety of language and skills-based lessons- Incorporated authentic texts in Beginning English classes and curriculum- Organized educational study tours and excursions for adult learners I was able to immediately put theory into practice, teaching part-time while pursuing my Master\'s Degree in TESOL. I worked with adult learners from a variety of countries immigrating to Australia for work or study.- Planned and delivered a variety of language and skills-based lessons- Incorporated authentic texts in Beginning English classes and curriculum- Organized educational study tours and excursions for adult learners","duration":"Jan 2013 Jun 2013 6 months","duration_short":"6 months","end_date":"Jun 2013","start_date":"Jan 2013","subtitle":"Lloyd\'s International College","title":"English Language Teacher"}],"url":""},{"company":"Vandalia-Butler City School District","company_id":"vandalia-butler-city-school-district","location":"Dayton, Ohio Area","positions":[{"description":"At Smith and Morton Middle Schools, I was able to explore a variety of classrooms and settings, co-teaching with 12 classroom teachers in every subject area across three grade levels. I also served as the head classroom teacher for Language Arts and Social Studies gifted inclusion classes.- Crafted differentiated lessons and units using a variety of technology and multimedia- Collaborated with local teachers to improve and develop learning units and assessments- Increased rigor of classroom assignments and assessments to meet needs of all students- Liaised with students, parents, administrators, and classroom teachers to set and monitor progress towards gifted and talented Written Education Plan goals- Presented regular Professional Development to colleagues for the instruction and needs of gifted students","duration":"Aug 2008 Jun 2012 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jun 2012","start_date":"Aug 2008","subtitle":"Vandalia-Butler City School District","title":"Teacher (Grades 6-8) / Gifted Interventional Specialist"}],"url":"https://www.linkedin.com/company/vandalia-butler-city-school-district"},{"company":"Camp Invention Inc","company_id":"camp-invention-inc","location":"Vandalia, Ohio","positions":[{"description":"By organizing a summer STEM camp for elementary students, I gained valuable experience in program management and building a strong school-home connection.- Implemented hands-on STEM curriculum to enhance learning of primary students during the week-long summer program- Maintained records and communication with program headquarters- Facilitated culminating showcase of student work for parents By organizing a summer STEM camp for elementary students, I gained valuable experience in program management and building a strong school-home connection.- Implemented hands-on STEM curriculum to enhance learning of primary students during the week-long summer program- Maintained records and communication with program headquarters- Facilitated culminating showcase of student work for parents","duration":"Jun 2010 Aug 2011 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2011","start_date":"Jun 2010","subtitle":"Camp Invention Inc","title":"Camp Director / Instructor"}],"url":"https://www.linkedin.com/company/camp-invention-inc"}]', '["Carmen Lorente “Abbie is an exceptional manager and a highly skilled educator. Her vision and passion to create exceptional learning experiences has been the driving force behind the VivaLing Learning Team and it’s been such a pleasure to learn and grow under her guidance. Not only does she have extensive knowledge of the learning process, Abbie has exceptional attention to detail and is very skilled in the technical aspects of online education. Abbie truly seeks to bring out the best in people and her leadership has helped to create a wonderful working environment at VivaLing where everyone has an opportunity to share their creativity and professional skills.”","Sherry Rommel “Abbie is the most compassionate supervisor I have had the privilege of working for. Her management style always made me feel confident and well supported. Abbie is outstanding at motivating employees and making sure that they get the best training possible to be successful. I really enjoyed her presentations and very detailed instructions that made my workflow productive. In her role as a curriculum specialist, I cannot count how many new skills I learned from her leadership and direction. Abbie will always be successful at anything she seeks to accomplish because she knows how to lead and effectively manage multiple employees and projects with great results. ”"]']
User: ['Allison Horwitz', "Experienced Adult Education Coordinator with a demonstrated history of teaching English to Adult Learners. Skilled in Intercultural Communication, English as a Second Language (ESL), Microsoft Word, Lesson Planning, and Public Speaking. Strong education professional with a Master's Degree focused in TESOL from School for International Training.", 'Delivering exceptional ESL classes and Introductory Tech classes to the community!', 'Lenox Hill Neighborhood House', '[{"company":"Lenox Hill Neighborhood House","company_id":"lenox-hill-neighborhood-house","industry":"Non-profit Organizations","location":"New York, Ny","positions":[{"description":"","duration":"mrt. 2017 - heden 5 jaar 3 maanden","duration_short":"5 jaar 3 maanden","end_date":"- heden","start_date":"mrt. 2017","subtitle":"Lenox Hill Neighborhood House","title":"Adult Education Coordinator"}],"url":"https://www.linkedin.com/company/lenox-hill-neighborhood-house"},{"company":"The Language Company","company_id":"the-language-co-","location":"Santiago, Chile","positions":[{"description":"Create lesson plans based on corporate English business textbooks. Deliver dynamic classes to engage and motivate business professionals. Create lesson plans based on corporate English business textbooks. Deliver dynamic classes to engage and motivate business professionals.","duration":"jul. 2015 nov. 2016 1 jaar 5 maanden","duration_short":"1 jaar 5 maanden","end_date":"nov. 2016","start_date":"jul. 2015","subtitle":"The Language Company","title":"EFL Teacher"}],"url":"https://www.linkedin.com/company/the-language-co-"},{"company":"University of Connecticut American English Language Institute","company_id":"university-of-connecticut","location":"Storrs, CT","positions":[{"description":"Created syllabi based on Experiential Learning for advanced level communication skills course, intermediate level pronunciation course, intermediate level reading and discussion course and a begining level writing course. Developed and implemented learner-centered lesson plans. Created syllabi based on Experiential Learning for advanced level communication skills course, intermediate level pronunciation course, intermediate level reading and discussion course and a begining level writing course. Developed and implemented learner-centered lesson plans.","duration":"jul. 2014 mei 2015 11 maanden","duration_short":"11 maanden","end_date":"mei 2015","start_date":"jul. 2014","subtitle":"University of Connecticut American English Language Institute","title":"ESL Instructor"}],"url":"https://www.linkedin.com/company/university-of-connecticut"},{"company":"US Cultural Immersion Institute","company_id":null,"location":"School for International Training, Brattleboro, VT","positions":[{"description":"Awarded a scholarship to participate in this one week program with 25 teachers from Pakistan and India. The goal of this program is to \\"empower people to understand their world, develop leadership and civic responsibility, build lasting friendships across cultures, and cultivate the skills and motivation to make a difference in their communities.\\"Program dates: May 31, 2014- June 7, 2014. Awarded a scholarship to participate in this one week program with 25 teachers from Pakistan and India. The goal of this program is to \\"empower people to understand their world, develop leadership and civic responsibility, build lasting friendships across cultures, and cultivate the skills and motivation to make a difference in their communities.\\"Program dates: May 31, 2014- June 7, 2014.","duration":"mei 2014 jun. 2014 2 maanden","duration_short":"2 maanden","end_date":"jun. 2014","start_date":"mei 2014","subtitle":"US Cultural Immersion Institute","title":"Professional experience"}],"url":""},{"company":"World Learning","company_id":"worldlearning","location":"1 Kipling Road","positions":[{"description":"My responsibilities included data entry, creating informational materials for language courses, updating community contact, filing, and assisting with language simulations in Spanish. My responsibilities included data entry, creating informational materials for language courses, updating community contact, filing, and assisting with language simulations in Spanish.","duration":"sep. 2013 mei 2014 9 maanden","duration_short":"9 maanden","end_date":"mei 2014","start_date":"sep. 2013","subtitle":"World Learning","title":"Language and Culture Department Intern"}],"url":"https://www.linkedin.com/company/worldlearning"},{"company":"Wakefield Public Library","company_id":null,"location":"Bronx, New York","positions":[{"description":"Collaborated with co-teacher to create lesson plans for a theme based curriculum. Adapted and modified lesson plans according to students’ needs and abilities. Designed and implemented student photography project related to weather themed curriculum. Collaborated with co-teacher to create lesson plans for a theme based curriculum. Adapted and modified lesson plans according to students’ needs and abilities. Designed and implemented student photography project related to weather themed curriculum.","duration":"jan. 2014 feb. 2014 2 maanden","duration_short":"2 maanden","end_date":"feb. 2014","start_date":"jan. 2014","subtitle":"Wakefield Public Library","title":"ESL Teaching Intern"}],"url":""},{"company":"inlingua Quito","company_id":"inlingua-quito","location":"Quito","positions":[{"description":"Taught business English to professionals with a focus on communicative skills. Developed meaningful and engaging lesson plans. Taught business English to professionals with a focus on communicative skills. Developed meaningful and engaging lesson plans.","duration":"dec. 2012 jul. 2013 8 maanden","duration_short":"8 maanden","end_date":"jul. 2013","start_date":"dec. 2012","subtitle":"inlingua Quito","title":"EFL Teacher"}],"url":"https://www.linkedin.com/company/inlingua-quito"},{"company":"Wall Street English","company_id":null,"location":"Quito, Ecuador","positions":[{"description":"Delivered quality lesson plans to students aged 12-70+, from beginning to advanced levels. Designed and implemented social activities for students to practice English in a relaxed yet meaningful way. Taught classes focused on communicative skills. Delivered quality lesson plans to students aged 12-70+, from beginning to advanced levels. Designed and implemented social activities for students to practice English in a relaxed yet meaningful way. Taught classes focused on communicative skills.","duration":"mei 2012 jul. 2013 1 jaar 3 maanden","duration_short":"1 jaar 3 maanden","end_date":"jul. 2013","start_date":"mei 2012","subtitle":"Wall Street English","title":"EFL Instructor"}],"url":""},{"company":"Universidad Tecnologica de San Antonio de Machala","company_id":null,"location":"Machala, Ecuador","positions":[{"description":"Designed and delivered EFL lesson plans to university students, collaborated with colleagues develop lesson plans for beginning language learners. Participated in professional development workshops. Organized and facilitated the English Conversation Club for university students as a way for them to practice English outside of the classroom. Designed and delivered EFL lesson plans to university students, collaborated with colleagues develop lesson plans for beginning language learners. Participated in professional development workshops. Organized and facilitated the English Conversation Club for university students as a way for them to practice English outside of the classroom.","duration":"feb. 2011 apr. 2012 1 jaar 3 maanden","duration_short":"1 jaar 3 maanden","end_date":"apr. 2012","start_date":"feb. 2011","subtitle":"Universidad Tecnologica de San Antonio de Machala","title":"EFL Instructor"}],"url":""}]', '["Caitlan Rivera ‘After co-teaching with Allison during her graduate school teaching practicum, I am happy to recommend her as a teacher. She effectively creates a positive classroom environment where students of all learning styles can excel. As a colleague, she is receptive to feedback and a pleasure to work with. Allison will be a great asset to whichever teaching program she is involved in.’","Carlos Arias ‘Allison es una excelente profesar de Inglés’"]']### Assistant: The agent's job is to deliver personalized and engaging ESL classes, and today, the user is reaching out to the agent because they need assistance in developing learner-centered lesson plans for their adult education program.
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### Human: Agent: ['Meredith McDuffie', '17 years experience in B2B sales of multi-media marketing solutions and broadline food distribution. Special interest in media strategy, data analysis pertaining to marketing trends, digital marketing solutions, technology and the travel, tourism and entertainment industry. Excel in high pressure and fast paced environments, multi-tasking, and developing strong client relationships. Love to travel for business and pleasure. Open to relocation and travel positions.', 'Senior Account Executive, Foodservice at Midan Marketing', 'Midan Marketing', '[{"company":"Midan Marketing","company_id":"midan-marketing","industry":"Advertising Services","location":null,"positions":[{"description":"","duration":"Sep 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Midan Marketing","title":"Senior Account Executive"},{"description":"","duration":"Dec 2018 Sep 2021 2 years 10 months","duration_short":"2 years 10 months","end_date":"Sep 2021","start_date":"Dec 2018","subtitle":"Midan Marketing","title":"Account Executive"}],"url":"https://www.linkedin.com/company/midan-marketing"},{"company":"Gannett | USA TODAY NETWORK","company_id":"gannett","location":null,"positions":[{"description":"As a Key Account Manager, I work with large clients and advertising agencies to develop multi-media and cross-platform marketing solutions that drive sales, customer growth and brand engagement. I collaborate with multiple internal teams to gather and analyze data pertinent to our clients\' goals so that I provide them with the best strategy to achieve campaign success. Regular campaign reporting meetings are also held with each client to review metrics and optimize the campaign. I currently specialize in the travel, tourism, entertainment, legal and political verticals and have experience with the home services, retail shopping and the medical verticals as well.I have a thorough understanding of Salesforce and am accustom to managing a large pipeline and working period and quarterly plans based on an assigned revenue goal.","duration":"Feb 2016 Nov 2018 2 years 10 months","duration_short":"2 years 10 months","end_date":"Nov 2018","start_date":"Feb 2016","subtitle":"Gannett | USA TODAY NETWORK","title":"Key Account Executive"},{"description":"As a senior territory account executive, I worked a larger revenue territory and managed a more robust portfolio of clients. This allowed me to create more focused, targeted campaigns with larger budgets, based on the make-up of my geographical territory.I was asked by senior management to lead two initiatives. The first was to manage a focused sales event for a specific product. I coordinated our account executives, account coordinators, sales managers and a consulting company and developed a creative, fun and successful sales initiative. Contracts for this print product totaled $215,000 in one week.I also worked with a colleague to develop a strategy to help recruit, onboard, develop and retain A+ players to our team. We presented our ideas to Gannett Corp. senior leadership in a 2016 planning meeting and are in the process of implementing approved programs such as lunch and learn sessions for employee development, points/awards system for attending recruitment events and a standard new hire \\"welcome aboard\\" kit.","duration":"Jun 2015 Jan 2016 8 months","duration_short":"8 months","end_date":"Jan 2016","start_date":"Jun 2015","subtitle":"Gannett | USA TODAY NETWORK","title":"Senior Territory Account Executive"},{"description":"Creating profitable marketing campaigns and strategies using a competitive portfolio of multi-media products under a division of Gannett Company. Consistently developing new business to expand overall revenue goals through creative, customer-driven and solution-focused concepts. Thriving in challenging roles that require new business growth, multi-platform solutions, and thinking “outside the box.”","duration":"Feb 2014 Jan 2016 2 years","duration_short":"2 years","end_date":"Jan 2016","start_date":"Feb 2014","subtitle":"Gannett","title":"Territory Account Executive"}],"url":"https://www.linkedin.com/company/gannett"},{"company":"Sysco","company_id":"sysco","location":null,"positions":[{"description":"Assited in the roll out of Sysco Venture\'s Solutions and Services to the California and Florida marketsHelped in identifying an effective go-to-market strategy for Sysco Venture\'s solutionsConsulted with Sysco associates and customers on how the Venture\'s partners could increase restaurant business, improve overall efficiency and decrease overhead.","duration":"Dec 2012 Dec 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2013","start_date":"Dec 2012","subtitle":"Sysco","title":"Sales Specialist, Sysco Ventures"},{"description":"Asked to develop the Savannah marketAchieved corporate award with sales of over 1.6 million at 18% gross profit dollar growth in 2011Sales Employee of the Quarter, 2011Marketing Associate of the Month, February 2012Elected to Marketing Associate Council to assist senior management in improving Marketing Associate quality of lifeProspected accounts while maintaining current customers, their accounts receivable, transportation issues and penetration opportunities","duration":"Nov 2010 Dec 2012 2 years 2 months","duration_short":"2 years 2 months","end_date":"Dec 2012","start_date":"Nov 2010","subtitle":"Sysco","title":"Marketing Associate"},{"description":"Achieved corporate award, Chairman\'s Club in 2003, 2004 and 2007Earned Marketing Associate of the Month on three occasionsYearly sales of 4.2 million to 5.4 million in the 8 years in this positionSelected as Culinary Consultant to educate customers on new and upcoming trend in the food service industry in 2005Responsible for all customer accounts receivable and dealt daily with transportation issues and opportunities","duration":"Apr 2002 Nov 2010 8 years 8 months","duration_short":"8 years 8 months","end_date":"Nov 2010","start_date":"Apr 2002","subtitle":"Sysco","title":"Marketing Associate"}],"url":"https://www.linkedin.com/company/sysco"}]', '["John Brauner “I have known Meredith for over ten years and she brings focus, determination and value to a business relationship. Her knowledge of the products that she sells is superior and she has an innate quality about her that compels individuals and organizations to partner with her.”","Adam Weizer “I have know Meredith for several years and have worked with her on many occasions. She is an exceptional Marketing Associate at SYSCO. Meredith takes a consultative approach to her business which allows her to establish stronger relationships with her clients. I would encourage any food service operator to hire Meredith. Her knowledge and professionalism would certainly be an asset to any restaurant owner.”"]']
User: ['Jan P.', 'Accountable, Honest, Hardworking, Openminded, Passionate and a Team Player', 'Jan of all Trades', 'Jan of all Trades', '[{"company":"Jan of all Trades","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"Personal Assistant, Home Chef, Personal & Office Organization, Accounting Consultant, Client Services, Child Services Personal Assistant, Home Chef, Personal & Office Organization, Accounting Consultant, Client Services, Child Services","duration":"Mar 2010 - Present 11 years 7 months","duration_short":"11 years 7 months","end_date":"Present","start_date":"Mar 2010","subtitle":"Jan of all Trades","title":"Owner"}],"url":""},{"company":"Molly\'s Boutique","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"Retail Sales, Accounting, Fashion, Customer Service, Banking, Administrative Assitant. Retail Sales, Accounting, Fashion, Customer Service, Banking, Administrative Assitant.","duration":"Dec 2009 May 2011 1 year 6 months","duration_short":"1 year 6 months","end_date":"May 2011","start_date":"Dec 2009","subtitle":"Molly\'s Boutique","title":"Assistant Retail Manager/Accounting Services"}],"url":""},{"company":"Us in Recovery","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"House Manager, Addiction Recovery, Client Services, Accounting Consultant, Administrative Assitant, Marketing, House Manager, Addiction Recovery, Client Services, Accounting Consultant, Administrative Assitant, Marketing,","duration":"Feb 2009 Nov 2009 10 months","duration_short":"10 months","end_date":"Nov 2009","start_date":"Feb 2009","subtitle":"Us in Recovery","title":"Leasing Manager"}],"url":""},{"company":"Silverstone","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"Job Cost Accounting, Accountants Payable, Loan Disbursements, Loan Draws, Bank Reconciliations, Vendor Reconciliations, Job Cost, Check Runs, Lien Release and Customer Service Job Cost Accounting, Accountants Payable, Loan Disbursements, Loan Draws, Bank Reconciliations, Vendor Reconciliations, Job Cost, Check Runs, Lien Release and Customer Service","duration":"Oct 2007 Feb 2009 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2009","start_date":"Oct 2007","subtitle":"Silverstone","title":"Construction Accountant"}],"url":""},{"company":"ConAm Management Corporation","company_id":"conam-management-corporation","location":"Greater San Diego Area","positions":[{"description":"Loan Disbursement, Loan Draws, Accountants Payable, Job Cost, Budgets, Bank Reconciliations, Lien Releases, Sub Contract Reconciliations, Certificate of Insurance Leasing, Accounting, Property Management, Customer Service Loan Disbursement, Loan Draws, Accountants Payable, Job Cost, Budgets, Bank Reconciliations, Lien Releases, Sub Contract Reconciliations, Certificate of Insurance Leasing, Accounting, Property Management, Customer Service","duration":"Jan 1988 Jul 1995 7 years 7 months","duration_short":"7 years 7 months","end_date":"Jul 1995","start_date":"Jan 1988","subtitle":"ConAm Management Corporation","title":"Loan Disbursement Manager/Leasing Administrator"}],"url":"https://www.linkedin.com/company/conam-management-corporation"}]', '["Alyssa Figlio “I met Jan almost six years ago at Us in Recovery and she has remained a close contact and friend ever since. Jan uplifted my spirits in a crucial time of my life. She not only did this for me but for many others. She is brilliant in many things, especially organizing and volunteering her time as a dependable support system. Jan is trustworthy and skillful as a manager always guiding a person to seek solution based actions. To sum it up, Jan contributes to making a difference in a person\'s life and I am grateful to have met her.”","Mic Fahey “very creative and always a professional. Great on short notice in getting job done in a timely and efficient manner.”"]']### Assistant: The agent's job is to develop multi-media marketing solutions, and today the agent is reaching out to the user because they need assistance with personal and office organization services.
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### Human: Agent: ['Robert Egan', 'Experienced Receiving Supervisor with a demonstrated history of working in the consumer goods industry. Skilled in Leadership, Procurement, Problem-Solving, and Communication in English and Spanish. Strong operations professional with a Bachelor’s Degree focused in Politics and Spanish from University of San Francisco.', "Salesforce Pathfinder Summer '21 | Computer Science Student at CCSF", 'Cruise', '[{"company":"Cruise","company_id":"getcruise","industry":"Motor Vehicle Manufacturing","location":"","positions":[{"description":"","duration":"Nov 2019 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Cruise","title":"Autonomous Vehicle Test Operator"}],"url":"https://www.linkedin.com/company/getcruise"},{"company":"Farmgirl Flowers","company_id":"farmgirl-flowers","location":null,"positions":[{"description":"I love to bike and I love to see the joy that Farmgirl\'s products bring to their recipients. This role also allows me to invest much more time and energy into my education.","duration":"Jan 2018 Nov 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Nov 2019","start_date":"Jan 2018","subtitle":"Farmgirl Flowers","title":"Courier"},{"description":"Supervise a team of 5 people to unpack and care for all cut flowers, floral greens, and material deliveries at the 15th fastest growing private company in the Bay Area. Source additional flowers as needed from the San Francisco Flower Market. Oversee the acquiring and cutting of all the burlap used for the bouquet\'s trademark presentation.Accomplishments:Successfully led the receiving team through an expansion from solely domestic into international sourcing, responding to new challenges dynamically. Played an integral leadership role through eight holidays, in which the operation was scaled out to five times its typical work load. Interviewed and trained numerous job candidates and seasonal temps who went on to become valued employees.Created numerous systems to address a range of operational bottlenecks.","duration":"Oct 2016 Jan 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2018","start_date":"Oct 2016","subtitle":"Farmgirl Flowers","title":"Receiving and Flower Care Supervisor"},{"description":"Unpacked and cared for daily deliveries of cut flowers and floral greens. Worked with bouquet designers to ensure proper inventory rotation and efficient distribution of materials.","duration":"Feb 2016 Oct 2016 9 months","duration_short":"9 months","end_date":"Oct 2016","start_date":"Feb 2016","subtitle":"Farmgirl Flowers","title":"Receiving and Processing Team Member"}],"url":"https://www.linkedin.com/company/farmgirl-flowers"},{"company":"University of San Francisco","company_id":"university-of-san-francisco","location":"San Francisco","positions":[{"description":"Held weekly sessions with four groups of 1st and 2nd semester Spanish students. Focused on conversational Spanish and improving students\' comfort in speaking Spanish extemporaneously. Responsible for communicating with professors to create curriculum which would reinforce topics being covered in classes.","duration":"Jan 2015 May 2015 5 months","duration_short":"5 months","end_date":"May 2015","start_date":"Jan 2015","subtitle":"University of San Francisco","title":"Spanish Conversation Tutor"}],"url":"https://www.linkedin.com/company/university-of-san-francisco"},{"company":"La Raza Centro Legal","company_id":"la-raza-centro-legal","location":"San Francisco","positions":[{"description":"Worked to grow the organization\'s social media network and presence in a way that would be meaningful to the community served by La Raza Centro Legal.","duration":"Aug 2014 Dec 2014 5 months","duration_short":"5 months","end_date":"Dec 2014","start_date":"Aug 2014","subtitle":"La Raza Centro Legal","title":"Social Media Intern"}],"url":"https://www.linkedin.com/company/la-raza-centro-legal"},{"company":"Nick Josefowitz for BART Board of Directors","company_id":null,"location":"San Francisco","positions":[{"description":"One of the first canvassers to join Mr. Josefowitz successful campaign for the BART Board against the 24 year incumbent director. Regularly managed groups of 5 canvassers, trained many new canvassers, and convinced hundreds of citizens of the importance of voting in the BART Board of Directors election.","duration":"Aug 2014 Nov 2014 4 months","duration_short":"4 months","end_date":"Nov 2014","start_date":"Aug 2014","subtitle":"Nick Josefowitz for BART Board of Directors","title":"Field Manager and Canvasser"}],"url":""},{"company":"World Possible","company_id":"world-possible","location":"San Francisco","positions":[{"description":"Worked directly alongside the executive director to help launch the Spanish language version of World Possible\'s OER software platform RACHEL. Researched and pursued various private and governmental funding opportunities including USAID.","duration":"Aug 2013 Dec 2013 5 months","duration_short":"5 months","end_date":"Dec 2013","start_date":"Aug 2013","subtitle":"World Possible","title":"Intern"}],"url":"https://www.linkedin.com/company/world-possible"},{"company":"Northwest Oilers Auto-shop","company_id":null,"location":"Palatine, IL","positions":[{"description":"As a high school student, worked as the cashier/tech assistant for a small, family owned auto-shop which specialized in routine maintenance services and light repairs. Wearing many hats in this fast-paced work environment, was a great way to get experience in customer service, point of sale, and prioritizing responsibilities.","duration":"Aug 2010 Jul 2011 1 year","duration_short":"1 year","end_date":"Jul 2011","start_date":"Aug 2010","subtitle":"Northwest Oilers Auto-shop","title":"Cashier/Technician Assistant"}],"url":""}]', '["“Robert played an integral role in the field canvass that won Nick Josefowitz\'s BART Board election by over 9 points. Upon joining the fast-paced, high-intensity campaign, Robert seamlessly joined the core leadership team; competently training staff and regularly leading teams of 5 in the field. He proved dependable, hard working, and extremely bright and was a key component of our success.”","“Rob was really everything a young start-up could ask for in an intern. He is unusually motivated and has an attitude to just get things done. He was also proactive about coming up with new ideas to help grow our nonprofit. He went on to execute on both his new ideas, as well as the tasks he was given, with exceptional skill in getting the job done well. He\'s also truly passionate about international development and giving back to the world, continuing to stay involved long after his internship, even while travelling abroad. ”"]']
User: ['Kellye Clifford', 'Retail Management of large groups of employees Sales and Marketing Training Floral Design Event Design Merchandising Sales force training Specialties: Floral deisgn for events large or small', 'Owner, Floral Designer at Precious and Blooming', 'Precious and Blooming', '[{"company":"Precious and Blooming","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2006 - Present 16 years 7 months","duration_short":"16 years 7 months","end_date":"Present","start_date":"Jan 2006","subtitle":"Precious and Blooming","title":"Owner, Floral Designer"}],"url":""},{"company":"Hilton Garden Hotel","company_id":null,"location":"","positions":[{"description":"Sales Manager for the SMERFE market in the South Bay. Sales Manager for the SMERFE market in the South Bay.","duration":"Apr 2005 Nov 2006 1 year 8 months","duration_short":"1 year 8 months","end_date":"Nov 2006","start_date":"Apr 2005","subtitle":"Hilton Garden Hotel","title":"Sales Manager"}],"url":""},{"company":"BBnido","company_id":null,"location":"","positions":[{"description":"Always knew I wanted to run my own company. I started with event design and coordination after yeasr of sales and management. The greatest thing about this was learning about the wedding industry which led me to my ultimate passion floral design. CHeck out my work: www.preciousandblooming.com or my blog: www.preciousandblooming.blogspot.com Always knew I wanted to run my own company. I started with event design and coordination after yeasr of sales and management. The greatest thing about this was learning about the wedding industry which led me to my ultimate passion floral design. CHeck out my work: www.preciousandblooming.com or my blog: www.preciousandblooming.blogspot.com","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"BBnido","title":"Owner, Wedding and Event Designer"}],"url":""},{"company":"Z Gallerie","company_id":"z-gallerie","location":"San Francisco Bay Area","positions":[{"description":"General manager for two locations in San Francisco, Ca. Managed 20+ employees and 3 million in revenue. General manager for two locations in San Francisco, Ca. Managed 20+ employees and 3 million in revenue.","duration":"Apr 2002 Aug 2004 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2004","start_date":"Apr 2002","subtitle":"Z Gallerie","title":"General Manager"}],"url":"https://www.linkedin.com/company/z-gallerie"},{"company":"Crabtree & Evelyn","company_id":"crabtreeandevelyn","location":"Palo Alto, Ca","positions":[{"description":"Managed 10+ staff and 1 million in revenue. Managed 10+ staff and 1 million in revenue.","duration":"May 2000 Apr 2002 2 years","duration_short":"2 years","end_date":"Apr 2002","start_date":"May 2000","subtitle":"Crabtree & Evelyn","title":"General Manager"}],"url":"https://www.linkedin.com/company/crabtreeandevelyn"}]', '["Janelle Schmidt “Kellye did the flowers for my son\'s wedding this year and they were stunning! She\'s creative and was able to quickly grasp what the couple wanted for their wedding. I highly recommend Kellye if you\'re looking for someone who can provide fresh, professional, beautiful arrangements for your wedding!”","Stephanie Rodriguez Herlihy “Kellye has an uncanny ability to take an idea and turn it into an amazing product! I had the privilege of working with her in June 2008 and she was so great to work with. Not only was she able to interpret what i was looking for in wedding floral design, she took it to the next level and recommended some amazing concepts which i hadn\'t heard of from other vendors in her field. At the same time, Kellye was reliable, easy to work with and very expeditious in getting the job done remarkably well. She has great taste and a discerning eye. -Stephanie”"]']### Assistant: The agent's job is to coordinate floral arrangements for events. Today, the user is reaching out to the agent because they need assistance with designing and arranging flowers for an upcoming wedding.
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### Human: Agent: ['Michael Sykes', 'I am a Sr. Site Support Technician supporting some 400+ employees at the Lake Mary, Florida Curascript/ESI/Cigna site for almost 8 year on my own, for 19 years total. Also, supporting remote users to resolve technical IT hardware and software related issues. I have a great deal of experience in level 1 & 2 helpdesk operations, as well as, infrastructure support and some administrative experience. My particular interests are in hardware, servers, PCs, laptops, Blackberries, Androids and the like. I am very passionate about helping my clients resolve their troubles and getting back to work. Keeping my clients up functional and working in my job.', 'Asset Management Specialist at Kforce Inc for TopBuild Inc.', 'Kforce Inc', '[{"company":"Kforce Inc","company_id":"kforce","industry":"Staffing and Recruiting","location":"Daytona Beach, Florida, United States","positions":[{"description":"Company wide Asset update and replacement project. Company wide Asset update and replacement project.","duration":"Mar 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Mar 2021","subtitle":"Kforce Inc","title":"Asset Management Specialist"}],"url":"https://www.linkedin.com/company/kforce"},{"company":"CuraScript, Inc. An Express Scripts Co.","company_id":"curascript-inc-an-express-scripts-co","location":"","positions":[{"description":"My responsibilities have been many and varied over the years. Primarily supporting 400 plus employees at the Lake Mary, Florida site. Keeping the user up and working. I have worked on resolving issues from Outlook configuration to VPN connections and Blackberry, iPhone and Android issues. I have been the Blackberry administrator and worked on a variety of infrastructure projects like e-mail migrations and network configurations. Server moves, repairs and upgrades as well as server patching using Microsoft WSUS. Also, working with Active directory a great as well and SCCM for software deployment. I work with installing, configuring and troubleshooting Avaya VOIP and digital phones. I have allot of working experience with network patch panels, digital and analog phone punch panels and cabling. My area of greatest experience is working with, troubleshooting, imaging, and configuring laptops, desktops and thin clients. I have experience with ticketing systems such as Trace it, Service Now, SNOW and Remedy. I am further responsible for all the multimedia hardware such as projectors and audio systems at the Lake Mary location. I do inventory tasks for all equipment onsite. I do travel to off site locations for support issues from time to time.","duration":"Nov 2001 Jan 2021 19 years 3 months","duration_short":"19 years 3 months","end_date":"Jan 2021","start_date":"Nov 2001","subtitle":"CuraScript, Inc. An Express Scripts Co.","title":"Senior Site Support Technician"}],"url":"https://www.linkedin.com/company/curascript-inc-an-express-scripts-co"},{"company":"World Commerce Online Inc.","company_id":null,"location":"","positions":[{"description":"My responsibilities included answering phone based technical questions about WCO websites and web products. Helping customers with account problems, testing company websites and web products for functionality and QA. Also in company phone technical support questions for WCO employees. Hands on technical support troubleshooting, installing and configuring computer operating systems from Windows 95 to Windows 2000 and a few flavors of Linux. Resolving trouble tickets dispatched from the Network Operations Department.","duration":"Nov 2000 Aug 2001 10 months","duration_short":"10 months","end_date":"Aug 2001","start_date":"Nov 2000","subtitle":"World Commerce Online Inc.","title":"Technical Support Representative"}],"url":""}]', '["James Hendrix “Michael is the Swiss army knife of IT support. He is a solid workhorse with not only the requisite technical acumen, but also the often-missing customer service skills that make IT support less painful. Michael develops a meaningful rapport with everyone from all backgrounds, ages, and specialties, and his networking skills also help with getting you to the right person when a challenge is not in his wheelhouse. Even so, he is a straight shooter and always sets realistic expectations. Then, when possible, he goes on to exceed expectations with follow-ups, check-ins, and interventions, as needed. Nothing slips through the cracks with Michael! Michael is a real asset to keeping any organization functioning well. We all depend on technology; it\'s reassuring to have someone as dependable as Michael to keep that technology going.”","Cathy Miller “I worked with Michael at Express Scripts. We were part of a small division of the company, and Michael was solely responsible for user support for the entire building. With many demands on his time, he always went the extra mile to provide excellent customer service, and solving problems for all the users. There were times when a corporate initiative would require him to work after hours or weekends, and he always delivered. The most important thing was that he understood the urgency of each individual user and how the impact of a computer issue could affect their day, and went above and beyond to ensure productivity for the user, whatever he needed to do to solve their problems. I would welcome him to my team anytime!”"]']
User: ['Jeffrey Kayzerman', 'Application Developer, Engineer and all around Software Enthusiast.', 'President and CEO at xOverTime', 'xOverTime', '[{"company":"xOverTime","company_id":"xovertime","industry":"Software Development","location":"New Jersey, United States","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Oct 2020","subtitle":"xOverTime","title":"President and CEO"}],"url":"https://www.linkedin.com/company/xovertime"},{"company":"Marotta Controls","company_id":"marotta-controls","location":"Boonton, New Jersey, United States","positions":[{"description":"","duration":"Jul 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Jul 2020","subtitle":"Marotta Controls","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/marotta-controls"},{"company":"xOverTime","company_id":"xovertime","location":null,"positions":[{"description":"• Maintain and grow 10+ key client relationships through customer success on current engagements• Developed 4 major solutions across the Environmental, Utility, Financial and Chemical Industries• Lead and train a team of 3 engineers to design and deliver solutions that exceed our customer expectations• Provide pre-sales and custom demonstrations to win over prospective clients• Attend conferences to generate leads and learn about competitors and the industry• Recorded 3+ hours of video training content for all platform users both internally and externally• Plan, forecast and report on services capacity and revenue• Drive product roadmap priorities based on customer input","duration":"Dec 2018 Jul 2020 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jul 2020","start_date":"Dec 2018","subtitle":"xOverTime","title":"Services Director and Solutions Architect"},{"description":"• Work with clients to gather requirements, design, prototype, build and test solutions using the xOverTime platform.• Adapt Excel workbooks to connect to the cloud to facilitate team collaboration around critical data.• Custom development with Python and VBA to build fully automated solutions• Work with the xOverTime development team to design new features for the platform and/or client requirements • Complete Project Management activities such as creating work plans with estimates, tracking action items, capture meeting notes, weekly progress updates to clients• Host weekly meeting to prioritize and plan completion of required work","duration":"Oct 2015 Dec 2018 3 years 3 months","duration_short":"3 years 3 months","end_date":"Dec 2018","start_date":"Oct 2015","subtitle":"xOverTime","title":"Product Services Engineer"}],"url":"https://www.linkedin.com/company/xovertime"},{"company":"Goldman Sachs","company_id":"goldman-sachs","location":"200 West St.","positions":[{"description":"• Enhanced and maintained Data Warehouse ETL infrastructure reporting on $100 billion in investments• Work directly with 6 Managing Directors to build relationships, understand requirements and design solutions• Developed the team’s first HTML5, CSS, JS front end to replace existing proprietary front ends• Configured the team’s first instance of a RESTful web server using a Scala and the Vert.x framework.• Utilized BI Tools including Business Objects and Qlikview to create custom reports and dashboards• Installed and managed the team’s first parallel processing resource pool (GS proprietary)","duration":"Apr 2014 Oct 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Oct 2015","start_date":"Apr 2014","subtitle":"Goldman Sachs","title":"Application Developer"}],"url":"https://www.linkedin.com/company/goldman-sachs"},{"company":"JPMorgan Chase","company_id":"jpmorganchase","location":null,"positions":[{"description":"• Mainframe developer for the OMNITRUST accounting system processing 20 million+ transactions per night• Analyzed trends in transaction processing and run time to increase performance by 10%• Partnered with business analysts to collect specifications, design and implement enhancements• Developed a new program to identify and eliminate transactions intended for cancellation","duration":"Aug 2012 Apr 2014 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2014","start_date":"Aug 2012","subtitle":"JPMorgan Chase","title":"Application Developer"},{"description":"Virtual Desktop Engineering","duration":"Jun 2012 Aug 2012 3 months","duration_short":"3 months","end_date":"Aug 2012","start_date":"Jun 2012","subtitle":"JPMorgan Chase","title":"Full Time Summer Analyst"}],"url":"https://www.linkedin.com/company/jpmorganchase"}]', '["David Gloski “To Whom it May Concern, I have had the good fortune and pleasure to work with Jeff Kayzerman for over four years, and have known him personally for several years prior to that. Jeff is brightest young professionals I have ever worked with in my whole career. At xOverTime I was the Founder and CEO and Jeff evolved to handling all our customer service activities. There are several qualities that come to mind regarding Jeff: 1. Terrific and Current Technical Skills – As a software and services engineer, Jeff brings to the table up to date technical skills which he sees how to leverage to solve problems. 2. Good Business Perspective – Jeff is a natural entrepreneur who will always apply a business perspective with designing a developing a solution. 3. Hardworking and Committed – Jeff is committed to the organization he is a part of and will do all he can to help it succeed. He is very hardworking. 4. Smooth People Skills – This is my favorite quality to talk about for Jeff as this area did not come naturally to him and he really worked hard on it to end up excelling in this area. He could handle challenging personal and customer situations and smoothly work to transition the situation to a good outcome. Jeff will do well in whatever he applies himself to. I would not hesitate to hire him for a variety of different positions. Please feel free to contact me at any time as a reference for Jeff. Sincerely, David Gloski Retired CEO of xOverTime ”","Karen Suitor “Jeff configured the cloud-based data acquisition and reporting structures for my company\'s XOverTime deployment. By virtue of his engineering background he is naturally attentive to technical details; what was just as impressive, however, was how Jeff also listened to what an end user did NOT say about the new outputs. Though the project requirements had been met, when Jeff heard hesitation in an end user\'s voice, he reached out to her directly and the two worked together to generate reports this user had significantly more value for. Jeff\'s actions made a huge positive contribution towards the overall acceptance of the new tools. ”"]']### Assistant: The agent's job is to provide technical support for a software platform, and today the user is reaching out to the agent because they need assistance with customizing and troubleshooting their company's xOverTime deployment.
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### Human: Agent: ['John McGarvey', 'Extensive experience delivering Operations process improvements across many IT disciplines, including Application Support, Change and Release Management, Back Office & Financial Operations, Vendor Management and Contract Staffing, Project & Program Management. A self-starter with exceptional organizational and time management skills with a keen attention to detail. Problem solver who analyzes business data outputs, system configurations and workflows that created data output, and implements no-code/low-code tactical changes to improve business processes. Active DOD Top-Secret security clearance (TS/SCI) with CI Poly.', 'Deputy Program Manager at DISYS (on contract with The Aerospace Corporation)', 'DISYS', '[{"company":"DISYS","company_id":"disys","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"Assists the Program Manager in day-to-day strategic development, administration, and leadership of a large, multi-million-dollar contract for The Aerospace Corporation, a Federally Funded Research & Development Center (FFRDC), supporting the Air Force Space & Missile Command, SpaceX, NASA, and various private space agencies and companies in the aerospace industry. The IT Managed Services contract provides staffing and support for IT Operations at the client’s major facilities across the United States. Services include, but not limited to: Service Desk (Help Desk), Desktop Support, Server Administration, Storage, Warehouse, Procurement, Network Operations, Telephony, and Application Support. Successfully maintains >95% staffing levels through creation of job descriptions and postings, direct involvement with recruiting, interviewing, hiring, training, retention, assignments, teleworking arrangements, and ensuring labor qualification and security requirements are met. Coordinates with the customer stakeholders, Human Resources, recruiting and senior leadership in evaluating employee performance and determining proper compensation. Negotiates contract changes and achieves contractual acceptance / completion. Successfully manages the program budget and financial activities to achieve profitability. Ensures milestone payments are invoiced on time. Reports financial and technical status to management teams. Oversees work assignment to contract staff and manages operational performance to ensure optimal use of resources.","duration":"Aug 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Aug 2019","subtitle":"DISYS","title":"Deputy Program Manager"},{"description":"Service Delivery Manager responsible for overall direction, implementation, execution, control and completion of all Change Control and Special Projects across enterprise IT Services program at The Aerospace Corporation.Ensure consistency to company and client standards with primary focus on managing the change control process in the customer\'s environment. Establish governance for Change Management practices, including implementing strategies for effecting change and controlling change. Project Manager duties for scope, scheduling, and coordinating delivery teams, project, and executive status and reporting.Maintain high quality and timely delivery of projects. Self-starter who thinks like an owner and has the ability to learn and understand company needs and requirements.Manage and control aspects of the special project plans with all tasks, dependencies, and timelines identified.Ensure scope and schedule data are communicated to stakeholders as they may evolve. Report relevant status to managers and key stakeholders in a timely and consistent manner. Establish and maintain schedules, drive activities, identify risks and dependencies and develop mitigation strategies; work with internal teams and external partners. Meet with the program manager and solution owner on a regular basis. Effectively coordinate groups of technical and non-technical resources to deliver project work in a timely and cost-effective manner.Active Secret Security Clearance.","duration":"Feb 2019 Aug 2019 7 months","duration_short":"7 months","end_date":"Aug 2019","start_date":"Feb 2019","subtitle":"DISYS","title":"Change / Project Manager"}],"url":"https://www.linkedin.com/company/disys"},{"company":"AT&T","company_id":"att","location":"El Segundo, CA","positions":[{"description":"Improved the Engineering Program Management Office (PMO) operations by standardizing the Work Breakdown Structures (WBS) for over 200 projects and restructuring time & material (T&M) timecards for over 150 contract staff within the NetSuite OpenAir platform. Reduced man-hours 30% by analyzing large project budget datasets and reducing out-of-scope time spent on project hours. Reconciled projects spend discrepancies 15% by modifying user account permissions and updating project baselines in the purchase requisitioning systems to match vendor quotes.","duration":"Mar 2016 Jan 2018 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jan 2018","start_date":"Mar 2016","subtitle":"AT&T","title":"Principal Business Manager"}],"url":"https://www.linkedin.com/company/att"},{"company":"DIRECTV","company_id":"directv","location":null,"positions":[{"description":"Saved 80% on software license costs by negotiating, designing, and implementing the TrackVia database / workflow management system for the purpose of capturing and tracking 5,000+ contract staff and managed service provider agreements across 5 business units with 100% capture rate improvement within 6 months. Increased vendor management support (output) 300% within 18 months with no increase in staffing. Expanded TrackVia usage to Broadcast Operations for project planning across 11 South American countries for satellite television launches. Subject Matter Expert (SME) spot-lighted in a British Broadcast Company (BBC) news article on “DIY Apps and the Rise of Citizen Developers”. Focus of marketing campaigns (white paper and promo video) for TrackVia, Inc.","duration":"Feb 2009 Mar 2016 7 years 2 months","duration_short":"7 years 2 months","end_date":"Mar 2016","start_date":"Feb 2009","subtitle":"DIRECTV","title":"Senior Business Services Manager"},{"description":"Core member of the initial Change and Release Management team which improved the tracking of system changes to 100% by designing and implementing the Mercury ITG Change Management system, and later migration to the HP Change and Portfolio Management system. Created and facilitated the Change Control / Change Advisory Board (CAB) process which resulting in a 99.99% system availability (up-time) by managing risk reviews and mitigation. Primary analyst providing support for various (critical) business systems interfacing with the company’s billing systems. Direct point of contact for customer care call centers through-out the United States and the primary point-of-contact for third-party resellers, outsourced vendor data centers, and internal business customers.","duration":"Aug 2006 Feb 2009 2 years 7 months","duration_short":"2 years 7 months","end_date":"Feb 2009","start_date":"Aug 2006","subtitle":"DIRECTV","title":"Change and Release Manager"},{"description":"● Minimized billing system errors/outages with troubleshooting workarounds while code fixes were being developed.● Established maintenance windows and coordinated with outsourced vendors to establish customer expectations.","duration":"Jun 2001 Aug 2006 5 years 3 months","duration_short":"5 years 3 months","end_date":"Aug 2006","start_date":"Jun 2001","subtitle":"DIRECTV","title":"Senior Billing Operations Analyst"},{"description":"● Resolved desktop technical issues through experience, questioning, and documented troubleshooting scripts.● Improved customer service with first call resolution by replacing paper-based documentation with an online website.","duration":"May 1998 Jun 2001 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jun 2001","start_date":"May 1998","subtitle":"DIRECTV","title":"Application Support Analyst"}],"url":"https://www.linkedin.com/company/directv"}]', '["Kiet Dang “I have known John for more than 15 years as both a peer, subordinate, and now long friends. He has exceptional operational skills with the best work ethic I have ever seen. He is extremely dedicated and always thinking of ways to improve upon existing processes and/or systems. It\'s like the wheels in his head never stop spinning. He is a forward thinker that catches the \\"what if\'s\\" that most people overlook, resulting in very efficient and flawless operations. When there is something to be done, John is the one to call.”","Chris Beaudin “John McGarvey is a terrific employee and teammate. He is a self-starter that can see way-beyond corners and keep his group ahead of any game he\'s in. He can operate efficiently in a huge Company, or as the spark plug of a smaller, defined unit. I was very fortunate to work with John for a few years and would love to again should our paths cross. John is an excellent asset in any department. I cannot say enough about him. I wish him and those lucky enough to gain from his talents the best of all luck. Chris Beaudin”"]']
User: ['James Siefke', 'Technically sophisticated Software Development professional with solid history of driving business solutions with expert Project Management, Waterfall/Agile development, End User Support and Full Life Cycle System Implementation. Skilled team leader; able to direct multiple tasks effectively, realize regulatory requirements and enhance customer relations.Test Development & Execution / Project Management / System Troubleshooting / User SupportSystem Architecture & Design / Agile Development / Business Analysis / Quote-to-Cash / Master DataProgram Oversight / Multi-Site Operations / Customer Relations / Strategic & Tactical Planning', 'Senior System Analyst at CareSource', 'CareSource', '[{"company":"CareSource","company_id":"caresource","industry":"Insurance","location":null,"positions":[{"description":"","duration":"Jul 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Jul 2020","subtitle":"CareSource","title":"Senior System Analyst"},{"description":"Technical Scope: Business Analysis, AgileGathered and analyzed business requirements and produce specification documents for development team. Actively worked with the Product Owner and Stakeholders to monitor and prioritize product backlog on an ongoing basis to meet release timelines and value to the business.Key Achievements:\uf0a7 Documented, coached, and elicited business requirements from subject matter experts by writing user stories with behavior driven development acceptance criteria resulting in a clearer, more detailed and more complete understanding of project deliverables.\uf0a7 Developed crucial functional requirement specifications, creating detailed use cases and process flow diagrams to support functional specifications.\uf0a7 Identified conflicting system issues of a moderate to complex nature and worked with development resources in order to recommended alternative solutions.\uf0a7 Conducted individual backlog review sessions with Product Owner and team to garner deeper business understanding of the each incoming backlog item.","duration":"Mar 2018 Jul 2020 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jul 2020","start_date":"Mar 2018","subtitle":"CareSource","title":"Senior Technical Business Analyst"}],"url":"https://www.linkedin.com/company/caresource"},{"company":"LexisNexis","company_id":null,"location":"Dayton, Ohio Area","positions":[{"description":"Conceptualized innovative business and application solutions in adherence with requirements across global entities. Employed corporate enterprise architecture to formulate conceptual logical and physical data models. Produced architectural UML system diagrams for various assets and coordinating scorecards by software release based on architectural guidelines. Supported front office software systems, which include CRM, compensation, and customer service applications.Key Achievements:\uf0a7 Ensured overall system integrity and coordinated elaboration sessions with multiple agile development teams.\uf0a7 Spearheaded identification of pricing anomalies, resolving system in under 9 months and ultimately saving company more than $1M annually.\uf0a7 Collaborated with business users and agile product owner to clarify acceptance criteria, which increased clarity 10-15%.\uf0a7 Partnered with various development teams to ensure front office systems adhered to company architectural guidelines, which reduced annual maintenance costs by 5-10%.\uf0a7 Leveraged shelf functionality during system design to minimize costs related to upgrades and maintenance by +10%, and demonstrate system functionality to business users.\uf0a7 Facilitated creative solution development with both internal and external clients. Drove the solution from concept to functional deployment to gain customer trust and acceptance.","duration":"Sep 2011 Aug 2017 6 years","duration_short":"6 years","end_date":"Aug 2017","start_date":"Sep 2011","subtitle":"LexisNexis","title":"Front Office Domain Architect"}],"url":""},{"company":"Eagle Creek Software Services","company_id":"eagle-creek-software-services","location":"","positions":[{"description":"Distributed 20 separate Siebel implementations for Fortune 2000 companies, which included IBM, 3Com, Cummins and Quintiles. Governed applications from conception through to deployment into Financial Management, Call Center, Sales, Field Service and Manufacturing sectors. Resolved project concerns; employed Siebel best practices and business functionality, as well as use case development and test case creation. Supervised onsite, offsite and offshore resources across multiple time zones, which encompassed work assignments, documentation review, client system demonstrations and test case implementation. Key Achievement:\uf0a7 Documented and collaboratively assessed business requirements to achieve client buy-in on overall system architecture.\uf0a7 Simultaneously maintained project timeline and budget with 0% cost overruns, as well as provide clients with all requested system functionality to addressed critical project factors and exceeded stakeholder expectations.\uf0a7 Faced clients on a consistent basis to understand business needs and levers.","duration":"Mar 2001 Sep 2011 10 years 7 months","duration_short":"10 years 7 months","end_date":"Sep 2011","start_date":"Mar 2001","subtitle":"Eagle Creek Software Services","title":"Management/Lead Consultant"}],"url":"https://www.linkedin.com/company/eagle-creek-software-services"},{"company":"Computer Sciences Corporation","company_id":"csc","location":"","positions":[{"description":"• Worked daily with the business client sponsors to gather requirements• Documented all business, technical, product and process requirements• Worked with project team members to map requirement/process to Siebel entities • Worked daily with the business client sponsors to gather requirements• Documented all business, technical, product and process requirements• Worked with project team members to map requirement/process to Siebel entities","duration":"Jul 1997 Apr 2001 3 years 10 months","duration_short":"3 years 10 months","end_date":"Apr 2001","start_date":"Jul 1997","subtitle":"Computer Sciences Corporation","title":"Senior Consultant"}],"url":"https://www.linkedin.com/company/csc"}]', '["Steve Iddings “I have worked with James for 3+ years. He is a very strong Siebel architect, who guided our CRM strategy as we moved from multiple global CRM solutions towards a single consolidated strategy. He is very solution oriented and customer focused, ready to roll up his sleeves to help resolve designs, implementation and support issues. I recommend James for your broader CRM challenges and specifically if your in need of Siebel architecture expertise. ”","Michael Dalidowicz “I have worked with James over the years and most recently at LexisNexis for the past 5 years. I worked with James on the Order to Cash Siebel system. James was the Lead Architect for the Siebel application and I worked closely with James to develop the business rules that could meet the Siebel model and the needs of the business community. Thanks to his efforts, we were able to phase in business units with different processes. His professional skills in Siebel implementation and requirements development are his strong points. When presented a business problem, his hard work and analysis to determine a viable solution to meet the business needs is what makes him stand out. ”"]']### Assistant: The agent's job is to improve business processes through tactical changes, and today, the agent is reaching out to the user because they need assistance in gathering and analyzing business requirements for a system implementation project.
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### Human: Agent: ['Connie Malkiewicz', "As a Real Estate Professional, I am client-focused and relationship-driven, and it is always my goal to exceed my client's expectations. I consider our relationship a partnership therefore communication is paramount throughout the home buying or selling process. I have expertise in negotiating and more than 15 years of experience in listing and selling homes. 95% of my business is generated from referrals from my wonderful clients! I consider it an honor and a privilege to work with clients to achieve their real estate goals.", 'Realtor at Better Homes & Gardens|Brush & Associates and Future Professional Public Speaker', 'Better Homes and Gardens Real Estate', '[{"company":"Better Homes and Gardens Real Estate","company_id":"bhgrealestate","industry":"Real Estate","location":"California, United States","positions":[{"description":"","duration":"Sep 2003 - Present 18 years 9 months","duration_short":"18 years 9 months","end_date":"Present","start_date":"Sep 2003","subtitle":"Better Homes and Gardens Real Estate","title":"Realtor"}],"url":"https://www.linkedin.com/company/bhgrealestate"}]', '["Barbara Hunt “I would be very proud to recommend you as a person who really cares about their clients and customers and getting the job done. You are an asset to the Real Estate Industry and I appreciate all you do for America Cares and our PAL program.”","Craig Brown “Connie is one of those rare professionals who are able to make a difficult process easy for consumers without overlooking the in-depth work needed in the real estate industry. Her customers rave about her service for good reason. I know as I have worked with many of them over the years with her.”"]']
User: ['Gabriella Davis', 'I am a recent graduate of Florida State University and attained a bachelor’s degree in Marketing and a minor in the Italian language. I have experience with real estate development working on the marketing team as well as assisting the construction of 33 single family luxury homes.', 'Real Estate Development', 'Todd Michael Glaser', '[{"company":"Todd Michael Glaser","company_id":null,"location":"Miami Beach, Florida, United States","positions":[{"description":"","duration":"Jan 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Todd Michael Glaser","title":"Project Coordinator"}],"url":""},{"company":"Alta Developers","company_id":"altadevelopers","location":"Miami, Florida, United States","positions":[{"description":"","duration":"Jun 2021 Jan 2022 8 months","duration_short":"8 months","end_date":"Jan 2022","start_date":"Jun 2021","subtitle":"Alta Developers","title":"Assistant Project Manager"}],"url":"https://www.linkedin.com/company/altadevelopers"},{"company":"Alta Developers","company_id":"altadevelopers","location":"Miami, Florida, United States","positions":[{"description":"","duration":"Jun 2020 Aug 2020 3 months","duration_short":"3 months","end_date":"Aug 2020","start_date":"Jun 2020","subtitle":"Alta Developers","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/altadevelopers"},{"company":"Alta Developers","company_id":"altadevelopers","location":"","positions":[{"description":"","duration":"Jul 2019 Aug 2019 2 months","duration_short":"2 months","end_date":"Aug 2019","start_date":"Jul 2019","subtitle":"Alta Developers","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/altadevelopers"}]', '["Solange B Camet “I had the pleasure of working with Gabriella Davis. She is a promising young lady with an abundance of potential. She possesses many attributes that set her apart. Her strong determination, critical thinking, and creative mindset are an asset. She has a keen eye and assimilates new ideas and concepts quickly. I would love for her to be part of our permanent team. ”","LinkedIn User “I worked with Gabby for two consecutive summers and she is great! Passionate, always willing to learn and collaborate, and very creative. Hope we can work together again in the near future!”"]']### Assistant: The agent's job is to assist clients in finding their dream homes, and today the user is reaching out to the agent because they need guidance and expertise in purchasing a luxury home in Miami, Florida.
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### Human: Agent: ['Christine (Chris) Ruiz Clayton', 'Well-respected professional with 20+ years of demonstrated success in full cycle recruiting for several Fortune 100 Companies. Exceptional ability to uncover business needs and build rapport with candidates, Hiring Managers and all business partners. Proven ability to source, select, interview and secure the "Right Candidate" and top talent for concurrent positions. Self-directed with a strong attention to detail and excellent relationship building and communication skills. Strong reputation for coaching and mentoring new recruiters.', 'Human Resources Specialist at Raytheon Technologies', 'Raytheon Technologies', '[{"company":"Raytheon Technologies","company_id":"raytheontechnologies","industry":"Aviation and Aerospace Component Manufacturing","location":"Tucson, Arizona, United States","positions":[{"description":"","duration":"Apr 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Raytheon Technologies","title":"Human Resources Specialist"}],"url":"https://www.linkedin.com/company/raytheontechnologies"},{"company":"Vantage West Credit Union temp assignment with Robert Half","company_id":"vantagewestcu","location":"","positions":[{"description":"","duration":"Jan 2020 Mar 2020 3 months","duration_short":"3 months","end_date":"Mar 2020","start_date":"Jan 2020","subtitle":"Vantage West Credit Union temp assignment with Robert Half","title":"Talent Acquisition Specialist"}],"url":"https://www.linkedin.com/company/vantagewestcu"},{"company":"Peoplescout for Boeing","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2018 Jan 2020 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2020","start_date":"Oct 2018","subtitle":"Peoplescout for Boeing","title":"Talent Advisor"}],"url":""},{"company":"Ht Metals Inc","company_id":"ht-metals-inc","location":"Tucson, Arizona Area","positions":[{"description":"","duration":"Jan 2018 Oct 2018 10 months","duration_short":"10 months","end_date":"Oct 2018","start_date":"Jan 2018","subtitle":"Ht Metals Inc","title":"Assistant Buyer"}],"url":"https://www.linkedin.com/company/ht-metals-inc"},{"company":"Populus for Caremore Health","company_id":null,"location":"Tucson, Arizona Area","positions":[{"description":"","duration":"Jul 2017 Jan 2018 7 months","duration_short":"7 months","end_date":"Jan 2018","start_date":"Jul 2017","subtitle":"Populus for Caremore Health","title":"Retail Sales Extender"}],"url":""},{"company":"Bank of America","company_id":"bank-of-america","location":"Tucson, Arizona Area","positions":[{"description":"Deepen customer relationships by referring customers to sales specialists and selling financial products and services to both individual and small business customers. Relationship Managers engage in daily outbound calling to pre-selected Bank of America customers inviting them into the Banking Center for an appointment and also assist in servicing customer needs Deepen customer relationships by referring customers to sales specialists and selling financial products and services to both individual and small business customers. Relationship Managers engage in daily outbound calling to pre-selected Bank of America customers inviting them into the Banking Center for an appointment and also assist in servicing customer needs","duration":"Jul 2016 Jan 2017 7 months","duration_short":"7 months","end_date":"Jan 2017","start_date":"Jul 2016","subtitle":"Bank of America","title":"Relationship Manager"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"Bank of America","company_id":"bank-of-america","location":"Arizona","positions":[{"description":"Source, interview sales and customer service candidates for Arizona Financial Centers. Responsible for high volume full cycle recruiting. Source, interview sales and customer service candidates for Arizona Financial Centers. Responsible for high volume full cycle recruiting.","duration":"May 2015 May 2016 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2016","start_date":"May 2015","subtitle":"Bank of America","title":"Corporate Recruiter"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"Chase","company_id":"jpmorganchase","location":"Tucson, AZ","positions":[{"description":"Source, interview sales and customer service candidates (Branch Managers, Bankers and Tellers) for 116 branches in the AZ South Market. Responsible for high volume full cycle recruiting. Also source and prescreen Mortgage Underwriters for multiple centers across the country. Source, interview sales and customer service candidates (Branch Managers, Bankers and Tellers) for 116 branches in the AZ South Market. Responsible for high volume full cycle recruiting. Also source and prescreen Mortgage Underwriters for multiple centers across the country.","duration":"Apr 2003 Dec 2014 11 years 9 months","duration_short":"11 years 9 months","end_date":"Dec 2014","start_date":"Apr 2003","subtitle":"Chase","title":"Recruiter - AVP"}],"url":"https://www.linkedin.com/company/jpmorganchase"},{"company":"Bank of America","company_id":"bank-of-america","location":"Tucson, AZ","positions":[{"description":"Supported 3 Regions; Southern AZ, New Mexico and El Paso in their recruiting efforts, to include sourcing, prescreening, interviewing, hiring and new hire orientation. Primary contact for managers and associates regarding personnel-related information on coaching, counseling, conflict resolution, documentation, compensation/benefits, FMLA, and other issues and questions. Supported 3 Regions; Southern AZ, New Mexico and El Paso in their recruiting efforts, to include sourcing, prescreening, interviewing, hiring and new hire orientation. Primary contact for managers and associates regarding personnel-related information on coaching, counseling, conflict resolution, documentation, compensation/benefits, FMLA, and other issues and questions.","duration":"Aug 1994 Apr 2003 8 years 9 months","duration_short":"8 years 9 months","end_date":"Apr 2003","start_date":"Aug 1994","subtitle":"Bank of America","title":"Recruiter/Human Resources Representative"}],"url":"https://www.linkedin.com/company/bank-of-america"}]', '["Rachel Dersham “Chris Clayton is a hard working woman. She knows what needs to be done and she exceeds all expectations. I worked with Chris when she was a Corporate Recruiter for Bank of America. I was her Recruiting Coordinator, so we had to work as a team. Chris successfully hit or exceeded her required numbers weekly and I never had to worry about picking up her slack. She is easy to work with, a team player, and she is very ambitious. Not only did Chris help me strive to have a better work ethic, but she was encouraging to the other recruiters on her team, helping them as she could. I remember Chris also sent me a gift card, just because I was helping her and doing what I was supposed to do. Doing that shows that she appreciates her coworkers and she can be an encouragement to others. I would highly recommend Chris Clayton to any team of professionals.”","Aimee Dahlgren “Chris is a very dedicated, hard working, and knowledgeable person. She does what it takes to get the job done. She develops relationships at all levels through her knowledge and passion for satisfying her client. Chris is someone I would highly recommend and have on my team again!”"]']
User: ['Joe Cisneros', 'ISES Austin, Texas', 'Executive Partner at Austin Elegant Transportation', 'Handyman A to Z', '[{"company":"Handyman A to Z","company_id":null,"location":"Austin, Texas Area","positions":[{"description":"","duration":"Oct 2016 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Oct 2016","subtitle":"Handyman A to Z","title":"General Contractor"}],"url":""},{"company":"Austin Elegant Transportation","company_id":null,"location":"Austin, Texas Area","positions":[{"description":"Director of Corporate Sales Director of Corporate Sales","duration":"Oct 2015 - Present 6 years 2 months","duration_short":"6 years 2 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Austin Elegant Transportation","title":"Executive Partner"}],"url":""},{"company":"Austin Black Car Service","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2008 - Present 13 years 6 months","duration_short":"13 years 6 months","end_date":"Present","start_date":"Jun 2008","subtitle":"Austin Black Car Service","title":"Founder & CEO"}],"url":""},{"company":"Centex Beverage, Inc.","company_id":"centex-beverage-inc.","location":"Austin, Texas Area","positions":[{"description":"Marketing and Sales Marketing and Sales","duration":"Jan 2001 Mar 2004 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2004","start_date":"Jan 2001","subtitle":"Centex Beverage, Inc.","title":"Sales"}],"url":"https://www.linkedin.com/company/centex-beverage-inc."},{"company":"United States Marine Corps","company_id":"united-states-marine-corps","location":"El toro,CA, Yuma,AZ, Iwakuni,Japan","positions":[{"description":"IYAOYAS IYAOYAS","duration":"Mar 1992 Oct 1999 7 years 8 months","duration_short":"7 years 8 months","end_date":"Oct 1999","start_date":"Mar 1992","subtitle":"United States Marine Corps","title":"Aviation Weapons"}],"url":"https://www.linkedin.com/company/united-states-marine-corps"}]', '["Frances Adair “When going on vacation, my daughter puts the luggage at the front door and says \\"for Joe\\". Joe has picked us up several times and taken us to/from the airport. He is always on time, vehicles are spotless, he is dressed in suit and tie even at 5am pick up time, and the cost is less than parking the car at the airport for the week. I highly recommend Joe and Austin Black Car Service.”","Robert Rae “Great company to work with, no stress, just good service.”"]']### Assistant: The agent's job is to provide executive transportation services, and today the agent is reaching out to the user because they need to confirm details and schedule a pickup for an upcoming business trip.
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### Human: Agent: ['Snehal Sakpal', 'I am a Data Engineer with a background in software engineering. I love diving deep into data & creating tools to improve the team’s efficiency. I am looking to collaborate with data enthusiasts to build the right architecture desired to scale the business', 'Data Engineer at Facebook || Data Enthusiast || 7+ years experienced', 'Facebook', '[{"company":"Facebook","company_id":"facebook","industry":"Internet Publishing","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Aug 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Facebook","title":"Data Engineer"}],"url":"https://www.linkedin.com/company/facebook"},{"company":"New York Life Insurance Company","company_id":"newyorklife","location":"Greater New York City Area","positions":[{"description":"","duration":"Oct 2019 Aug 2021 1 year 11 months","duration_short":"1 year 11 months","end_date":"Aug 2021","start_date":"Oct 2019","subtitle":"New York Life Insurance Company","title":"Data Engineer"}],"url":"https://www.linkedin.com/company/newyorklife"},{"company":"Street Solutions Inc.","company_id":"street-solutions-inc.","location":"Greater New York City Area","positions":[{"description":"● Optimized latency of file drops from 1 min to 35 seconds (42% improvement) by creating batch scheduling jobs using Python and SQL to drop files from 7 different systems to 1 central repository.● Increased bank\'s collateral by 5% through redesigning core product logic utilizing Python, RESTful APIs, and business processes to successfully deliver the project to a federal client in 6 months.● Improved speed of mortgage data loads by 36% through optimizing backend scripts to load data from different pipelines into ETL systems.● Enhanced workflow scripts involving complex accounting calculations with Python, SQL, Pandas, and Curated optimization algorithm which reduced loan collateral recalculation time from 60 minutes to 20 minutes.● Led design and implementation of collateral calculation application that performed real-time eligibility and collateral calculations on $200B portfolio for Federal Home Loan Bank.● Setup 15 credit lines to manage a $3 Bn portfolio and configured workflow for leading mortgage warehouse lender● Led the end-to-end implementation of 20+ interfaces with 3rd party and home-grown applications for clients such as the Federal Home Loan Bank, Deutsche Bank, and Nomura over a 12-month period● Managed a team of offshore technical analysts across three client projects, and provided mentorship and guidance on all project-related activities such as design, implementation, testing, and documentation","duration":"Mar 2018 Aug 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2019","start_date":"Mar 2018","subtitle":"Street Solutions Inc.","title":"Data Engineer"}],"url":"https://www.linkedin.com/company/street-solutions-inc."},{"company":"Nomura","company_id":"nomura","location":"Greater New York City Area","positions":[{"description":"● Automated manual task of running CLI script with Python and managing IPTV users through developing user-friendly web portal thereby reducing man-hours spent in IPTV management by 50%.● Designed MS SQL database schema by collecting and analyzing data from 15 different telecom devices (such as 70,000+ Cisco phones) to provide insight for technology upgrades and cost-saving initiatives. ● Automated manual task of running CLI script with Python and managing IPTV users through developing user-friendly web portal thereby reducing man-hours spent in IPTV management by 50%.● Designed MS SQL database schema by collecting and analyzing data from 15 different telecom devices (such as 70,000+ Cisco phones) to provide insight for technology upgrades and cost-saving initiatives.","duration":"Jun 2017 Aug 2017 3 months","duration_short":"3 months","end_date":"Aug 2017","start_date":"Jun 2017","subtitle":"Nomura","title":"Data Engineer, Intern"}],"url":"https://www.linkedin.com/company/nomura"},{"company":"Nomura","company_id":"nomura","location":null,"positions":[{"description":"● Eliminated dependency of manual sync of 3 different systems through writing Python scripts to audit trader information and call logs, saving IT compliance and legal and audit teams over 12% of the workweek.● Created Python script that monitors concurrent calls in a minute which reduced voice recording licenses from 300 to 75, saving the company over $45K USD.● Automated LDAP phone sync of 5,000 global users, creating an admin tool to manage the user-phone association.● Re-engineered Python scripts syncing data from Cisco servers to create inhouse repositories thereby reducing execution time from 3 hours to 45 min.● Worked with global stakeholders to examine the various business problems and suggested processes to solve with information system● Participated in weekly scrums using Redmine, JIRA and provided weekly updates to stakeholders and project managers● Conducted knowledge transfer and training sessions for IT infrastructure teams in order to have smooth transitions of tools in production.● Part of Production Level 3 Support, Incident Management, and Business continuity","duration":"Sep 2014 Aug 2016 2 years","duration_short":"2 years","end_date":"Aug 2016","start_date":"Sep 2014","subtitle":"Nomura","title":"Senior Software Engineer"},{"description":"● Designed self help telecom tool for all of the inhouse users using Cisco\'s AXL API, Python, SQL &and web services, resulting in 300 less service desk tickets per month. ● Reduced 35% of configuration time of managing internal outage IVRs through building an interactive web application using ASP.Net & SQL. ● Automated manual phone setup process by building an admin tool for the Support team to manage telecom & voicemail setup improving service by 33%. ● Build a script to automate the monthly allocation of turrets by combining data from multiple feeds to provide traders cost center analytics","duration":"Jul 2012 Aug 2014 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 2014","start_date":"Jul 2012","subtitle":"Nomura","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/nomura"}]', '["Amit Tiwari “Consistent is the word that comes to my mind when I think about Snehal. I’ve had the pleasure of knowing Snehal for 4 years, during which she was assigned key projects in my team. I was impressed with Snehal\'s ability to calmly handle business expectations, meet project deadlines and bring in new ideas for the benefit of the team. And, of course her ability to juggle multiple projects was unlike any I’ve seen before and made a dramatic difference in the productivity of the team . She would be a true asset for any positions requiring software enginering, business analysis and infrastructure engineering roles and comes with my heartfelt recommendation”","Bhavin Mody “Snehal is one of the few hard working and result oriented professionals that I\'ve come across. She is very mature for her experience and balances her technical and analytical skills very comfortably. She has good hands-on technical knowledge and tops it up with excellent written and oral communication. She will add a lot of value to the workplace. Wish her all the best. ”"]']
User: ['Dhruv Thanawala', "I am a detailed oriented Applied Mathematician working as a Data Analyst with a strong grasp of computational techniques, algorithms, and mathematical theory. Using data analytics and problem-solving abilities, I am trying to solve different industry verticals' practical problems.", 'Data Analyst at Orion Innovation', 'Orion Innovation', '[{"company":"Orion Innovation","company_id":"orioninnovation","industry":"IT Services and IT Consulting","location":"Edison, New Jersey, United States","positions":[{"description":"","duration":"Nov 2020 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Orion Innovation","title":"Data Analyst"}],"url":"https://www.linkedin.com/company/orioninnovation"},{"company":"Cloud 9 Infosystems, Inc.","company_id":"cloud9infosystems","location":null,"positions":[{"description":"","duration":"Jan 2020 Nov 2020 11 months","duration_short":"11 months","end_date":"Nov 2020","start_date":"Jan 2020","subtitle":"Cloud 9 Infosystems, Inc.","title":"Associate Cloud Data Engineer"},{"description":"","duration":"Sep 2019 Dec 2019 4 months","duration_short":"4 months","end_date":"Dec 2019","start_date":"Sep 2019","subtitle":"Cloud 9 Infosystems, Inc.","title":"Data Engineer Intern"}],"url":"https://www.linkedin.com/company/cloud9infosystems"},{"company":"Michigan Technological University, Math Lab","company_id":null,"location":null,"positions":[{"description":"","duration":"May 2018 May 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2019","start_date":"May 2018","subtitle":"Michigan Technological University, Math Lab","title":"System Administrator"},{"description":"Assist students in Mathematica, grade lab assignments, manage lab technology.","duration":"Sep 2017 May 2018 9 months","duration_short":"9 months","end_date":"May 2018","start_date":"Sep 2017","subtitle":"Michigan Technological University, Math Lab","title":"Lab Consultant"}],"url":""},{"company":"Indian Planetary Society","company_id":null,"location":"Mumbai Area, India","positions":[{"description":"Learning & implementing the fundamentals of Calculus, Fourier Series, Statistics.Research on Mathematics of Solar System.","duration":"Jan 2016 Aug 2017 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2017","start_date":"Jan 2016","subtitle":"Indian Planetary Society","title":"Junior Research Assistant"}],"url":""},{"company":"Rashtriya Chemicals & Fertilizers Limited","company_id":"rashtriya-chemicals-&-fertilizers-limited","location":"Mumbai Area, India","positions":[{"description":"In-plant Training in Methylamines Plant","duration":"Jun 2015 Jul 2015 2 months","duration_short":"2 months","end_date":"Jul 2015","start_date":"Jun 2015","subtitle":"Rashtriya Chemicals & Fertilizers Limited","title":"Trainee"}],"url":"https://www.linkedin.com/company/rashtriya-chemicals-&-fertilizers-limited"}]', '["“Dhruv has been a strong pillar for Cloud 9 Infosystems. He is excellent to work with. He brings method, process, intelligence to work. His attention to details and his unique ability to interact with clients at all levels make him a truly valuable individual to any organization. I wish him all the best for his future. ”","“I have known Dhruv for two years in my capacity as a Lecturer and Math Lab Director at Michigan Technological University. As the Director of the Math Lab I supervise a staff of 20-30 undergraduate and graduate students as we run a lab course with an enrollment of 1600 students every semester. Dhruv first began as a lab consultant where his primary duty was to assist students as they completed their calculus labs. Dhruv demonstrated an excellent knowledge of the content as well as a personable yet professional demeanor with the students. Dhruv does an excellent job of taking a difficult idea and breaking it down into its essence to explain to students. Dhruv also has an excellent work ethic and is very reliable. As a consultant he never missed a shift and was often willing to fill in odd hours and cover shifts for others. Dhruv was quickly promoted to system administrator where he took on more of the administrative duties of the lab. It was in this role that I really began to appreciate his ability to work independently. I never had to worry about a task once it was assigned to him. Dhruv is the kind of student who can take an idea from start to finish and beyond. As an example, in order to improve consultant performance, we needed to update our grading policies and re-train our consultants. Dhruv not only helped streamline our processes, but also created step-by-step instructions and training videos to make the re-training fast, efficient, and consistent. Not only does Dhruv do an excellent job completing assigned tasks, but he also demonstrates great personal initiative. Dhruv is the type of person that can step back, look at our lab, see where we are strong and weak, and actively work to make improvements without being told. Dhruv is always looking for projects. To summarize, Dhruv is an extremely bright, talented, self-motivated student who has the drive and initiative to be successful in whatever he does. ”"]']### Assistant: The agent's job is to collaborate with data enthusiasts to build the right architecture desired to scale the business. Today, the user is reaching out to the agent because they need assistance in solving practical problems in different industry verticals using data analytics and problem-solving abilities.
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### Human: Agent: ['Corre Robinson', 'Experienced program evaluator and research designer specializing in collaborating with non-profits, government agencies and institutions. Specialty areas include health disparities, STEM, K-12/higher ed improvement, employment and industry, workforce development, reentry and delinquency reduction, equity and diversity.', 'Program Evaluation, Technical Assistance and Research Services', 'ETR Services, LLC', '[{"company":"ETR Services, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2007 - Present 14 years 4 months","duration_short":"14 years 4 months","end_date":"Present","start_date":"Sep 2007","subtitle":"ETR Services, LLC","title":"Owner/ President, CEO"}],"url":""},{"company":"McNeil Technologies, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"McNeil Technologies, Inc.","title":"Senior Research Associate"}],"url":""}]', '["Justine Post “The Conservation Fund contracted with Corre at ETR Services for two years to assist us with an evaluation plan for one of our community-based initiatives. Corre provided excellent quantitative and qualitative evaluation measures to his work with us, and he was always consistent in his communication with us. The final data he presented to us was incredibly thorough and insightful, and we will continue to use this data to inform how we engage with our partners. Corre also extended support in crafting an internal evaluative process that our staff can use internally. His assistance was much needed and we are grateful for his services. We strongly recommend Corre for any evaluation needs your organization may have. ”","Amy MacDonald “ETR services did an excellent job serving as the independent evaluator on one of Wake Tech\'s NSF grant projects. Their insights were utilized for program improvement and sustainability. ”"]']
User: ['Erika Batson', 'The bitterness of poor quality remains long after the sweetnessof low price is forgotten. ~ Benjamin Franklin', 'Owner at Complete Cleaning Service, Inc.', 'Complete Cleaning Service, Inc.', '[{"company":"Complete Cleaning Service, Inc.","company_id":null,"location":"Melbourne, Florida Area","positions":[{"description":"","duration":"Jun 2000 - Present 21 years 6 months","duration_short":"21 years 6 months","end_date":"Present","start_date":"Jun 2000","subtitle":"Complete Cleaning Service, Inc.","title":"Owner"}],"url":""},{"company":"Stratos Lightwave","company_id":"stratos-lightwave","location":"","positions":[{"description":"","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Stratos Lightwave","title":"Purchasing Agent"}],"url":"https://www.linkedin.com/company/stratos-lightwave"},{"company":"EDS Group","company_id":"eds-group","location":"Sharon Hill, PA","positions":[{"description":"Lottery Machine Part Purchase and Distribution for 9 States Lottery Machine Part Purchase and Distribution for 9 States","duration":"1992 1998 6 years","duration_short":"6 years","end_date":"1998","start_date":"1992","subtitle":"EDS Group","title":"Purchasing Agent"}],"url":"https://www.linkedin.com/company/eds-group"},{"company":"Blazer Financial Services","company_id":null,"location":"Brookhaven, PA","positions":[{"description":"Lending and collections. Lending and collections.","duration":"1984 1990 6 years","duration_short":"6 years","end_date":"1990","start_date":"1984","subtitle":"Blazer Financial Services","title":"Loan Officer"}],"url":""}]', '["Cathy Green “Any home owner or commercial office owner who needs their space cleaned would do well to hire Erika\'s company to do the work. She has the bull by the horns in terms of using the most up to date products and equipment and her employees are the absolute BEST in the business.”","Sean Paty “Erika provides unrivaled expertise in her field. Her desire to perform pales only to her incredible character. I hold steadfast in recommending her and her company to anyone needing her services.”"]']### Assistant: The agent's job is to provide program evaluation and research services, and today the user is reaching out to the agent because they need assistance in evaluating the effectiveness and sustainability of their cleaning company's community outreach initiatives.
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### Human: Agent: ['Ray Dryer', "I am a lucky man. My wife is doing very well financially for our family, so I get to spend my time working on our investments, helping family members deal with medical issues, making sure the kids are progressing nicely, and volunteering in the community. Working is something I'll do if the objective is to make the world a better place.I have 20 years of engineering experience which at some point morphed into manufacturing and project management. I am also a licensed financial planner, former and current politician, and have been lucky enough to experience interactions with multiple cultures from business, personal travel and living in Australia.My most rewarding work was developing communication devices which helped the speech impaired to interact with others.Specialties: Project ManagementEngineering ManagementInternational Manufacturing CoordinationCircuit Board DesignFinancial PlanningLicenses:Series 7 General SecuritiesSeries 66 Uniform Combined State Law ExaminationLife, Accident & Health Insurance", "Treasurer at The Villas at Adriatica Homeowner's Association", "The Villas at Adriatica Homeowner's Association", '[{"company":"The Villas at Adriatica Homeowner\'s Association","company_id":null,"location":"McKinney, Texas, United States","positions":[{"description":"","duration":"Jun 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jun 2020","subtitle":"The Villas at Adriatica Homeowner\'s Association","title":"Treasurer"}],"url":""},{"company":"Alzheimer\'s Association®","company_id":"alzheimer%27s-association","location":"","positions":[{"description":"","duration":"Jun 2013 - Present 8 years 2 months","duration_short":"8 years 2 months","end_date":"Present","start_date":"Jun 2013","subtitle":"Alzheimer\'s Association®","title":"Volunteer"}],"url":"https://www.linkedin.com/company/alzheimer%27s-association"}]', '["“Ray is a very detailed oriented person, who is excellent at what he does. He will take the time to educate you, when you don\'t understand something with the financial decisions in your profile. He is a wealth of information and a very patient, understanding person. Great to work with!”","“Ray was a good employee and a strong contributor to our team. He managed several different functions in a technology start-up business, and always contributed with enthusiasm and a strong work ethic. Ray is a strong team player , and looks for both conventional and unconventional ways to contribute and solve problems. He would be a good addition to any team!”"]']
User: ['Lisa Marie Sanders', 'Whether you are buying or selling I offer my dedication, honesty, excellent work ethic, strong negotiation skills, market knowledge and commitment to my clients. Expert service and communication are my purpose and passion. My number one priority is to help my clients succeed in their home ownership goals by understanding their needs. It is my job to protect my client and put their needs first in what is most likely their most valuable investment.', 'Texas Real Estate agent, Published Author, IFBB Pro Physique, Army & Air Force Veteran, Executive Protection Agent', 'Living Vogue Real Estate Group', '[{"company":"Living Vogue Real Estate Group","company_id":null,"location":"Houston, Texas, United States","positions":[{"description":"","duration":"Jun 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Living Vogue Real Estate Group","title":"Business Owner"}],"url":""},{"company":"Independent","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Mar 2018","subtitle":"Independent","title":"Author"}],"url":""},{"company":"Independant","company_id":"independant-neeti-kailas","location":null,"positions":[{"description":"","duration":"Dec 2013 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"Dec 2013","subtitle":"Independant","title":"Notary"},{"description":"The role of Personal Protection Officer-involves protecting a variety of people, political figures, celebrities, dignitaries or various professionals. Agents manage physical security and visitor access, roving patrols, camera and alarm monitoring, escorts, employee termination events, executive support, emergency response, and many other functions aimed at creating and maintaining a safe workplace with the highest level of customer service.The job could involve both armed and unarmed agents for any location that requires a professional, and smart security presence capable of responding to a variety of on-site protection or emergency needs. Security Agents attired varies to what is appropriate for the client’s office environment and company culture with the intent of blending into the daily activity, but standing out as a deterrent when required.Level II Training (Unarmed) Level III Training (Armed Security) Level IV Training (Close Personal Protection) MMPI - Declaration of Psychological and Emotional Health","duration":"Mar 2015 - Present 6 years 9 months","duration_short":"6 years 9 months","end_date":"Present","start_date":"Mar 2015","subtitle":"Independant","title":"Executive Protection Agent"}],"url":"https://www.linkedin.com/company/independant-neeti-kailas"},{"company":"Realtor","company_id":null,"location":"League City, Texas","positions":[{"description":"","duration":"Jun 2013 - Present 8 years 6 months","duration_short":"8 years 6 months","end_date":"Present","start_date":"Jun 2013","subtitle":"Realtor","title":"Commercial & Residential Real Estate Agent"}],"url":""},{"company":"IFBB","company_id":"ifbb","location":"","positions":[{"description":"International Federation of Bodybuilding Professional Physique Pro International Federation of Bodybuilding Professional Physique Pro","duration":"Jul 2014 - Present 7 years 5 months","duration_short":"7 years 5 months","end_date":"Present","start_date":"Jul 2014","subtitle":"IFBB","title":"IFBB PRO PHYSIQUE"}],"url":"https://www.linkedin.com/company/ifbb"},{"company":"Fitness & Glamour Model","company_id":null,"location":"www.lisamariesanders.com","positions":[{"description":"Internationally published glamour, fitness and bikini model. Print ads, commercials, brochures, yellow pages, fitness & glamour magazines. Internationally published glamour, fitness and bikini model. Print ads, commercials, brochures, yellow pages, fitness & glamour magazines.","duration":"Jun 1994 - Present 27 years 6 months","duration_short":"27 years 6 months","end_date":"Present","start_date":"Jun 1994","subtitle":"Fitness & Glamour Model","title":"Published Cover Fitness Model"}],"url":""},{"company":"Verizon Wireless","company_id":"verizon","location":"Washington, DC","positions":[{"description":"National Federal Account Manager US Air ForceExperienced account manager specialized in sales and support of wireless technology. Excellent interpersonal, communication and problem solving skills. Results-oriented organizational skills. Possess a positive “can do” attitude with proven contributions to the success of companies. Able to collaborate well with team members and also able to take initiative on individual projects. Solid technical experience with emphasis on Customer Relationship Management. • Strategic Sales • Consultative Sales • Account Management • Sales Negotiations • Account Management & Leadership• Building Strategic Partnerships• Vendor Partnerships• Customer Satisfaction / Retention • Experienced Motivator• Technology & Wireless Solutions• Leadership• High Energy • Federal, State & Local Government Technology13 yrs+ Technology/Telecom/Wireless experienceRepeat recipient of \\"Top Gun\\" award for leading teams in sales as a Federal Account Manager.Winner\'s Circle Achiever on multiple years. Presidents Cabinet 2006 as top sales percentage to quota.Specialties: Federal Government and Department of Defense Sales","duration":"Jan 2004 Apr 2013 9 years 4 months","duration_short":"9 years 4 months","end_date":"Apr 2013","start_date":"Jan 2004","subtitle":"Verizon Wireless","title":"National Federal Account Mgr"}],"url":"https://www.linkedin.com/company/verizon"},{"company":"Sprint","company_id":"sprint","location":"Greater New Orleans Area","positions":[{"description":"","duration":"1998 2003 5 years","duration_short":"5 years","end_date":"2003","start_date":"1998","subtitle":"Sprint","title":"Account Manager"}],"url":"https://www.linkedin.com/company/sprint"},{"company":"Law Enforcement Peace Officer","company_id":null,"location":"Pasadena, TX","positions":[{"description":"","duration":"Apr 1992 Jan 1999 6 years 10 months","duration_short":"6 years 10 months","end_date":"Jan 1999","start_date":"Apr 1992","subtitle":"Law Enforcement Peace Officer","title":"Police Officer"}],"url":""},{"company":"United States Air Force","company_id":"united-states-air-force","location":"147th Fighter Squadron","positions":[{"description":"","duration":"Sep 1990 Jan 1994 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jan 1994","start_date":"Sep 1990","subtitle":"United States Air Force","title":"Security Police"}],"url":"https://www.linkedin.com/company/united-states-air-force"},{"company":"US Army","company_id":"us-army","location":"Hanau Am Main Area, Germany","positions":[{"description":"I am an American SoldierI am a Warrior and a member of a team. I serve the people of the United States and live the Army Values.I will always place the mission first.I will never accept defeat.I will never quit.I will never leave a fallen comrade.I am disciplined, physically and mentally tough, trained and proficient in my warrior tasks and drills. I always maintain my arms, my equipment and myself.I am an expert and I am a professional.I stand ready to deploy, engage, and destroy the enemies of the United States of America in close combat.I am a guardian of freedom and the American way of life.I am an American Soldier.","duration":"1986 1990 4 years","duration_short":"4 years","end_date":"1990","start_date":"1986","subtitle":"US Army","title":"Military Police"}],"url":"https://www.linkedin.com/company/us-army"}]', '["Ken Shuffield “I have worked with Lisa Marie as a coworker in the military and as a client to my photography business and even as a vendor early in her sales career. Lisa Marie has been most helpful and attentive to small details which has made her an exceptional person in all her endeavors. Look forward to working with her in the future.”","Ricky Jackson “Lisa is an experienced, motivated, and professional Realtor. IT was a pleasure working with her!”"]']### Assistant: The agent's job is to provide financial planning and investment advice, and today the user is reaching out to the agent because they need assistance in navigating the real estate market and making informed home ownership decisions.
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### Human: Agent: ['Tammy Paul, PHR, SHRM-CP', 'Human Resources Professional with 14 years experience as a Generalist.PHR Certified January 2009. Recertification good through July 2021.Specialties: Conducting Investigations, Associate Relations, Management, Retail Operations, Event Planner, Facilitation, Recruiting, Problem Solving, Conflict Management, Policy/Procedure Development, Training, Employee Development, Metrics, Risk Management, Loss Prevention, Benefits and Payroll', 'HR/Payroll Manager at Westmoreland Health and Rehab', 'Westmoreland Health & Rehabilitation Center', '[{"company":"Westmoreland Health & Rehabilitation Center","company_id":null,"location":"Knoxville, Tennessee","positions":[{"description":"","duration":"Sep 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"Sep 2017","subtitle":"Westmoreland Health & Rehabilitation Center","title":"HR/Payroll Manager"}],"url":""},{"company":"West Hills Health & Rehab","company_id":null,"location":"Knoxville, Tennessee","positions":[{"description":"","duration":"Jan 2017 Sep 2017 9 months","duration_short":"9 months","end_date":"Sep 2017","start_date":"Jan 2017","subtitle":"West Hills Health & Rehab","title":"Admissions Director"}],"url":""},{"company":"West Hills Health and Rehab","company_id":null,"location":"Knoxville, Tennessee Area","positions":[{"description":"","duration":"Jun 2013 Jan 2017 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jan 2017","start_date":"Jun 2013","subtitle":"West Hills Health and Rehab","title":"Human Resources Director"}],"url":""},{"company":"First Financial Employee Leasing, IV","company_id":null,"location":"","positions":[{"description":"Work with senior management to create internal HR policies and procedures; recruit employees; track training programs; Conduct new hire orientations; benefits administrator; and process weekly payroll for two states. Manage personnel records and handle HR generalist workplace issues.Key Actions:\uf0ae Prepared EEO-1 report for entire organization including eligible clients.\uf0ae Department analysis and metrics.\uf0ae Benefits administrator.\uf0ae Assist company executive recruiter by reviewing resumes and interviewing candidates.• Provide current employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and benefits.\uf0ae Manage FMLA policies and track absences.\uf0ae Process payroll.","duration":"Jun 2011 Jun 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2013","start_date":"Jun 2011","subtitle":"First Financial Employee Leasing, IV","title":"Human Resources Generalist"}],"url":""},{"company":"Appalachian Underwriters","company_id":"appalachianunderwritersinc","location":"","positions":[{"description":"Worked with senior management to create HR policies and procedures; recruit employees; and develop orientation, training and incentive programs. Manage leave-of-absence programs and personnel records; administer benefits enrollment and programs; and handle HR generalist workplace issues. Worked with senior management to create HR policies and procedures; recruit employees; and develop orientation, training and incentive programs. Manage leave-of-absence programs and personnel records; administer benefits enrollment and programs; and handle HR generalist workplace issues.","duration":"Jul 2009 Oct 2010 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2010","start_date":"Jul 2009","subtitle":"Appalachian Underwriters","title":"Human Resources Manager"}],"url":"https://www.linkedin.com/company/appalachianunderwritersinc"},{"company":"Guitar Center","company_id":"the-guitar-center-company","location":null,"positions":[{"description":"Provided management and store associate support in assigned territory. Encouraged and advised of best practices and company policies leading to enhanced employee productivity, professional skills and morale. Assisted retail store management with recruiting, employee retention, management development, training, benefits and employee relations.","duration":"Jul 2006 Nov 2008 2 years 5 months","duration_short":"2 years 5 months","end_date":"Nov 2008","start_date":"Jul 2006","subtitle":"Guitar Center","title":"District HR Manager"},{"description":"Managed a staff of eight store operations employees, responsible for expense control, debt collections, loss prevention and cash flow functions. Interviewed, hired and trained all store operations employees. Directed and managed building maintenance and ensured implementation of all safety standards. Provided Human Resource representation for payroll, insurance billing and benefit issues and employee relations.Designed and authored a cashier/manager \\"Training Guide\\" that was implemented as standard procedure throughout the retail chain (Musician\'s Friend).","duration":"Aug 1998 Jun 2006 7 years 11 months","duration_short":"7 years 11 months","end_date":"Jun 2006","start_date":"Aug 1998","subtitle":"Guitar Center","title":"Store Operations Manager"}],"url":"https://www.linkedin.com/company/the-guitar-center-company"},{"company":"Circuit City","company_id":"circuit-city","location":"","positions":[{"description":"Managed a staff of twenty associates engaged in store operations functions. Hired, trained and coordinated the workforce scheduling plans. Maintained accounts receivable aging reports, debt collection status, expense control, and purchase order billing. Managed loss prevention programs, cash flow functions and inventory control. Managed a staff of twenty associates engaged in store operations functions. Hired, trained and coordinated the workforce scheduling plans. Maintained accounts receivable aging reports, debt collection status, expense control, and purchase order billing. Managed loss prevention programs, cash flow functions and inventory control.","duration":"Jan 1994 Aug 1998 4 years 8 months","duration_short":"4 years 8 months","end_date":"Aug 1998","start_date":"Jan 1994","subtitle":"Circuit City","title":"Customer Service Manager"}],"url":"https://www.linkedin.com/company/circuit-city"}]', '["Jeff Rowe “It is with great pleasure that I write this recommendation for Tammy Paul. I’ve had the privilege to work alongside Tammy for over a year and find her to be extremely knowledgeable in the field of Human Resources and fully competent in exercising sound judgment in all areas of this broad field. Tammy is a consummate professional and works from a platform of honesty and integrity, and always within the best interests of our employees and our company. I enjoy our interactions as co-workers and count on her daily to advise me regarding HR matters related to my talent acquisition responsibilities. She is a total team player and is eager to serve across all lines of our organization. I believe her drive and dedication would be an asset to any organization and I would recommend her highly and without reservation.”","Tommy Roberts “Tammy is a loyal employee who goes above and beyond. She is honest and a great employee to have on your team. She always followed through with any work that was given to her and executed by the book. She is a great asset to any company.”"]']
User: ['Lorie Cribbs', 'A professionally trained sales lady with over 20 years of experience in a number of industries including: manufacturing, distribution, material handling and consumer products. My ultimate goals are tied to excellence. ♦ Exceeding sales targets♦ Creating "delighted" customer relationships♦ Delivering more than expectedSpecialties: ♦ New Business Development ♦ Strategic Sales Solutions ♦ ♦ Relationship Building ♦ Contract Negotiation ♦ Key Account Depth ♦ Sales Presentations ♦ Mentor & Trainer', 'Sales Executive', 'Semi-Retired', '[{"company":"Semi-Retired","company_id":"semi-retired_5","industry":"Travel Arrangements","location":"Montrose, CO","positions":[{"description":"","duration":"Sep 2014 - Present 6 years 11 months","duration_short":"6 years 11 months","end_date":"Present","start_date":"Sep 2014","subtitle":"Semi-Retired","title":"Semi Retired - Consultant"}],"url":"https://www.linkedin.com/company/semi-retired_5"},{"company":"Sales Executive","company_id":null,"location":"","positions":[{"description":"","duration":"2012 - Present 9 years","duration_short":"9 years","end_date":"Present","start_date":"2012","subtitle":"Sales Executive","title":"Sales Executive"}],"url":""},{"company":"Acclimate Technologies","company_id":"acclimate-technologies","location":"","positions":[{"description":"Established a sales process to grow the company over 50% in one year. Process, growth, profitability.","duration":"Mar 2010 Jan 2012 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jan 2012","start_date":"Mar 2010","subtitle":"Acclimate Technologies","title":"Director of Sales"}],"url":"https://www.linkedin.com/company/acclimate-technologies"},{"company":"Industrial Sorting Services","company_id":null,"location":"","positions":[{"description":"Developed sales system for ISS and sister company IFS including: customer and prospect database, marketing campaigns and sales metrics.","duration":"Mar 2008 Nov 2008 9 months","duration_short":"9 months","end_date":"Nov 2008","start_date":"Mar 2008","subtitle":"Industrial Sorting Services","title":"Sales Manager"}],"url":""},{"company":"Independent Contractor","company_id":null,"location":"","positions":[{"description":"Worked with numerous companies to identify and improve sales and marketing processes.","duration":"Apr 2001 Dec 2007 6 years 9 months","duration_short":"6 years 9 months","end_date":"Dec 2007","start_date":"Apr 2001","subtitle":"Independent Contractor","title":"Sales/Marketing"}],"url":""},{"company":"Ariba/Supplier Market.com","company_id":"ariba","location":"","positions":[{"description":"Sold a new web-based supply chain solution for manufacturing.","duration":"Oct 1999 Mar 2001 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2001","start_date":"Oct 1999","subtitle":"Ariba/Supplier Market.com","title":"National Sales/Account Manager"}],"url":"https://www.linkedin.com/company/ariba"},{"company":"Chep USA","company_id":null,"location":"","positions":[{"description":"Introduced and sold new material handling concept to the grocery and automotive industries.","duration":"Jun 1990 Oct 1999 9 years 5 months","duration_short":"9 years 5 months","end_date":"Oct 1999","start_date":"Jun 1990","subtitle":"Chep USA","title":"Account Manager"}],"url":""}]', '["“I find Lorie to be a well informed, task oriented individual with a unique eye for the business side of the sales cycle. She would be an excellent asset to any company looking for a strong sales lady.”","“Lorie was very attentive to the details of our business. She followed up to make sure that her company met our needs.”"]']### Assistant: The agent's job is to conduct new business development and strategic sales solutions, and today the user is reaching out to the agent because they need assistance in exceeding their sales targets and creating delighted customer relationships.
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### Human: Agent: ['Jason Zimmerman', 'Experienced well-rounded IT self-starter with over 14-years of success as an effective Architect, Project Manager, Supervisor, Consultant and Developer. Passionate focus on innovation and continuous improvement to position an organization to succeed long-term. Quality minded with a focus on methodology and process improvement, in particular agile. PROFESSIONAL STRENGTHS • The design and delivery of large software development, and software integration, involving people, process and technology, with success of strategic outcomes defined through metrics • The management of Waterfall and Agile (Scrum) software development lifecycle (SDLC) methodologies • Establishment of strong working relationships with customers to facilitate complete requirements definition, effective acceptance testing, and strong end user adoption • Evaluation of current processes and project artifacts, recommend enhancements, build consensus, implementation of authorized improvements, and ongoing performance measurement. Specialties: Software Development Lifecycle SDLC, Object Oriented Programming, .NET, C#, ASP.NET, ORM, Entity Framework, LINQ, SQL Server, T-SQL, Design Patterns, Oracle, JavaScript, JQuery, CSS, HTML, AJAX, XML, Technical Architecture, Scalability, Performance, Agile, Scrum, Lean, Web Services, Photoshop, Adobe Flash, Database Design/Management, Project Management, User-Interface Design, Ecommerce, Security, Programming Methodologies, Process Improvement, Governance, Web Portal Intranets, PCI Certification', 'Vice President Information Technology at Blindsgalore.com', 'Blindsgalore.com', '[{"company":"Blindsgalore.com","company_id":"blindsgalore.com","industry":"Manufacturing","location":null,"positions":[{"description":"","duration":"Oct 2017 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Oct 2017","subtitle":"Blindsgalore.com","title":"Vice President Information Technology"},{"description":"Responsible for the firm’s technology needs, including developing, implementing and supporting both short- and long-term IT plans. Administer IT policies and procedures, audit information system for compliance and security, analyze needs and budgets, make recommendations for updates, replacements or enhancements, and manage contract negotiations, and purchase and installation of new systems.","duration":"May 2011 - Present 10 years 9 months","duration_short":"10 years 9 months","end_date":"Present","start_date":"May 2011","subtitle":"Blindsgalore.com","title":"Director of IT"}],"url":"https://www.linkedin.com/company/blindsgalore.com"},{"company":"PETCO Animal Supplies, Inc.","company_id":"petco-animal-supplies-inc-","location":"Greater San Diego Area","positions":[{"description":"Direct software product planning, design, development, QA, and management of company’s corporate ecommerce website, PETCO.com. Responsibilities include product architecture and design, development, project management, staff development and leadership, product budgeting and management, and product research.Worked with and implemented many best of breed ecommerce applications/programs including: Akamai, Amadesa, Amazon Checkout, Bank of America, Bazaarvoice, Bill Me Later, Bing Maps, Certona, Channel Advisor, Coremetrics, Digby, Dotomi, e-Dialog, Endeca Technologies, Experian First Data, Facebook, Gomez, Google Analytics, Google Checkout, Google Maps, QAS, Kenshoo, LivePerson, Marin, Mazooma, McAfee, Mercent, Mirror-Image, Monetate, Mzinga, Paypal, Responsys, ShopLocal, Strangeloop, TeleCheck, TRUSTe, VeriSign, and Webloyalty.","duration":"May 2002 Jun 2011 9 years 2 months","duration_short":"9 years 2 months","end_date":"Jun 2011","start_date":"May 2002","subtitle":"PETCO Animal Supplies, Inc.","title":"Application Development Manager"}],"url":"https://www.linkedin.com/company/petco-animal-supplies-inc-"},{"company":"PINT","company_id":"pint-inc-","location":"","positions":[{"description":"Develop and implement high-performance, scaleable, extensible, maintainable, secure and reusable solutions.Achievements:• San Diego Chargers – Developed and created a back-end maintenance tool to update different areas of the site using SQL2000 and ColdFusion 5.0 to reduce extensive maintenance costs. Received and parsed XML feeds to display scores on site. Configured server and performed multiple stress tests for optimum performance. www.chargers.com• ViewSonic – Took over a Spectra-built site and recreated all functionality using ColdFusion. Used a Fusebox-like methodology with Oracle8i and Apache on a 3-server farm to dramatically increase performance. Built a database-driven product area and product finder. Worked with Oracle istore and yahoo! store to create an e-commerce presence. www.viewsonic.com• TOSHIBA – Designed and built a maintenance tool which included advanced features such as workflow and versioning using ColdFusion and SQL. New site helped client solve Web ownership problems. medical.toshiba.com• ALARIS Medical – ASP maintenance tool with an advanced job search and large product database. Cost and ease of Product updates have been significantly improved using this tool. www.alarismed.com• Proxima – Designed numerous database-driven areas with a back-end maintenance system in both ColdFusion and ASP on a SQL database. Created and maintained an e-commerce site. www.proxima.com• Wrote JavaScript code for the book: Web Design the Complete Reference.• Additional Work: www.ucsd.edu, www.kyocera.com, www.amcc.com, www.pulseeng.com, www.tdksemiconductor.com, www.backtobasics.com, www.hangten.com.• Designed and administered advanced Internet Applications, numerous back-end tools, contact forms, searches, e-commerce sites, store locators, site tests, analysis and documentation.","duration":"Feb 2000 Mar 2002 2 years 2 months","duration_short":"2 years 2 months","end_date":"Mar 2002","start_date":"Feb 2000","subtitle":"PINT","title":"Programmer Analyst/Architect"}],"url":"https://www.linkedin.com/company/pint-inc-"},{"company":"VISTAInfo","company_id":null,"location":"","positions":[{"description":"• Created, developed and maintained dynamic data-driven sites using ASP and JavaScript over a MS-SQL Server back-end data source.• Designed Web page layouts and graphics.• Maintained, updated and provided analysis and documentation for large commerce databases.• Implemented product testing strategies and standards for new software.• Provided technical support for customers on internal and external applications.• Digitized map data using GIS technologies. • Created, developed and maintained dynamic data-driven sites using ASP and JavaScript over a MS-SQL Server back-end data source.• Designed Web page layouts and graphics.• Maintained, updated and provided analysis and documentation for large commerce databases.• Implemented product testing strategies and standards for new software.• Provided technical support for customers on internal and external applications.• Digitized map data using GIS technologies.","duration":"Nov 1996 Feb 2000 3 years 4 months","duration_short":"3 years 4 months","end_date":"Feb 2000","start_date":"Nov 1996","subtitle":"VISTAInfo","title":"Programmer"}],"url":""}]', '["Natalie Malaszenko Strahan “Jason did an outstanding job leading the petco.com development team and managing the roadmap of projects for our website. He was also eager to partner on new ideas and initiatives to take our site to the next level and almost always found a way to help the business achieve their priorities, even in tight timelines. He was very well respected by all who worked with him and a great leader.”","Carol Ott “I really enjoyed working with Jason during my tenure at Petco. Jason asked questions in order to understand the business goals. He would take the time to explain how we could get to the end goal with the least impact on the customer and their experience with the site. I was impressed with the collaboration and the attention to detail. I could always count on a positive attitude and meeting deadlines when working with Jason. Jason led his team with respect and professionalism. Jason is truly an asset to an organization.”"]']
User: ['Jason Graff', 'Experienced President with a demonstrated history of working in the information technology and services industry. Strong business development professional skilled in Business Planning, Sales, Storage, Customer Relationship Management (CRM), and Professional Services.', 'The Computer Ox, Owner', 'The Computer Ox', '[{"company":"The Computer Ox","company_id":"thecomputerox","industry":"IT Services and IT Consulting","location":"Palm Harbor, Florida","positions":[{"description":"","duration":"Jan 2013 - Present 9 years 7 months","duration_short":"9 years 7 months","end_date":"Present","start_date":"Jan 2013","subtitle":"The Computer Ox","title":"Small Business Owner"}],"url":"https://www.linkedin.com/company/thecomputerox"},{"company":"Tampa Bay Technology Group","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2008 - Present 14 years","duration_short":"14 years","end_date":"Present","start_date":"Aug 2008","subtitle":"Tampa Bay Technology Group","title":"President"}],"url":""},{"company":"Tech Data","company_id":"tech-data","location":null,"positions":[{"description":"","duration":"Oct 2006 Sep 2014 8 years","duration_short":"8 years","end_date":"Sep 2014","start_date":"Oct 2006","subtitle":"Tech Data","title":"HP Hardware Engineer / Senior Sales Technician"},{"description":"","duration":"Oct 2009 May 2010 8 months","duration_short":"8 months","end_date":"May 2010","start_date":"Oct 2009","subtitle":"Tech Data","title":"IBM Senior Licensing Support Specialist"},{"description":"","duration":"Oct 2008 Oct 2009 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2009","start_date":"Oct 2008","subtitle":"Tech Data","title":"OKI Data Product Sales Champion at Tech Data"},{"description":"","duration":"Oct 2006 Oct 2008 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2008","start_date":"Oct 2006","subtitle":"Tech Data","title":"Pre Sales Hardware Support Engineer"}],"url":"https://www.linkedin.com/company/tech-data"},{"company":"First American Title","company_id":"first-american-title","location":"","positions":[{"description":"","duration":"Jan 2005 Dec 2006 2 years","duration_short":"2 years","end_date":"Dec 2006","start_date":"Jan 2005","subtitle":"First American Title","title":"Southeast Computer Depot Manager"}],"url":"https://www.linkedin.com/company/first-american-title"},{"company":"FDA","company_id":"fda","location":"","positions":[{"description":"","duration":"Jan 2002 Oct 2004 2 years 10 months","duration_short":"2 years 10 months","end_date":"Oct 2004","start_date":"Jan 2002","subtitle":"FDA","title":"Computer Specialist, Southeast Region"}],"url":"https://www.linkedin.com/company/fda"},{"company":"Renaissance Cruises, Inc.","company_id":"renaissance-technologies-llc","location":"","positions":[{"description":"","duration":"Dec 1998 Dec 2000 2 years 1 month","duration_short":"2 years 1 month","end_date":"Dec 2000","start_date":"Dec 1998","subtitle":"Renaissance Cruises, Inc.","title":"Systems Manager"}],"url":"https://www.linkedin.com/company/renaissance-technologies-llc"},{"company":"Hewlett-Packard","company_id":"hewlett-packard-enterprise","location":"","positions":[{"description":"","duration":"Dec 1997 Nov 1999 2 years","duration_short":"2 years","end_date":"Nov 1999","start_date":"Dec 1997","subtitle":"Hewlett-Packard","title":"Peripherals Test Lead / Quality Assurance / Prototype Lab Tech"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"}]', '["Michael Stacks “Jason was a knowledgeable technician who was always eager to learn. He was open and eager for new challenges, and was always upbeat no matter the circumstances. I\'d love the chance to work in the same division with Jason again.”","Jared Zimlin “I have known Jason my whole life and can recommend him highly for his motivation and character. He is a top choice for any organization. Jared Zimlin”"]']### Assistant: The agent's job is to provide IT consulting services. Today, the agent is reaching out to the user because they need assistance with their small business's IT infrastructure and storage solutions.
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### Human: Agent: ['Debbie Carboni', 'Even with 25 years of experience in Electronics Manufacturing, everyday I love to learn more! My days are spent solving problems and helping others learn how to improve the reliability and durability of their PCBs, through better cleaning fluids, design modifications and process control. I have had the honor of authoring and co-authoring several papers related to cleaning solutions. I regularly present at and attends industry events both in person and virtually. I am an active member of the SMTA Women’s leadership committee and participate regularly in annual and focused events. Real-world experience helps guide engineers during qualification to ensure success in production conditions. Always willing to share and passionate helping to drive improvements. Contact me anytime!', 'Optimizing Durability and Reliability through Cleaning Right', 'KYZEN Corporation', '[{"company":"KYZEN Corporation","company_id":"kyzen-corporation","industry":"Environmental Services","location":null,"positions":[{"description":"","duration":"Jan 2017 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"Jan 2017","subtitle":"KYZEN Corporation","title":"Global Product Line Manager, Electronics"},{"description":"","duration":"Dec 2007 Dec 2016 9 years 1 month","duration_short":"9 years 1 month","end_date":"Dec 2016","start_date":"Dec 2007","subtitle":"Kyzen Corporation","title":"North American Manager, Electronics"}],"url":"https://www.linkedin.com/company/kyzen-corporation"},{"company":"Hisco","company_id":"hisco","location":"","positions":[{"description":"","duration":"Aug 2006 Dec 2007 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2007","start_date":"Aug 2006","subtitle":"Hisco","title":"Territory Manager"}],"url":"https://www.linkedin.com/company/hisco"},{"company":"Technical Devices Company","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2000 Aug 2006 6 years 7 months","duration_short":"6 years 7 months","end_date":"Aug 2006","start_date":"Feb 2000","subtitle":"Technical Devices Company","title":"Eastern Regional Manager"}],"url":""}]', '["Bill Vuono “Debbie is extremely knowledgably, thorough in her execution and conscience about interactions and potential problems. Debbie is a pleasure to work with, and has the ability to work into any situation - professionally and tirelessly.”","Bob Brady “Miss working with you, it was a Great time and experience.”"]']
User: ['Jennea Nguyen', 'A passionate email marketing manager with 7+ years of marketing experience. Driven and results-oriented!', 'Email Marketing Manager at Suited Connector', 'Suited Connector', '[{"company":"Suited Connector","company_id":"suitedconnector","industry":"Marketing and Advertising","location":"Englewood, Colorado, United States","positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Suited Connector","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/suitedconnector"},{"company":"Popular Marketing","company_id":"popular-marketing-llc","location":"El Segundo, California, United States","positions":[{"description":"• Day to day operations for all email marketing campaigns from setup to execution - across all verticals and domains. • Working with different ESPs. • Managing email deployment calendar.• Email Data Management","duration":"Aug 2020 Mar 2021 8 months","duration_short":"8 months","end_date":"Mar 2021","start_date":"Aug 2020","subtitle":"Popular Marketing","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/popular-marketing-llc"},{"company":"Joog Media Group LLC","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"• Day to day operations for all email marketing campaigns setup and execution.• Ramping up / Warming Up Domains and IPs• Revenue growth of 106% within the first 5 months. • Analyzing results of deployed campaigns to maximize revenue through segmentation of user database.","duration":"2016 2020 4 years","duration_short":"4 years","end_date":"2020","start_date":"2016","subtitle":"Joog Media Group LLC","title":"Marketing Operations"}],"url":""},{"company":"Janene\'s Bridal Boutique, LLC","company_id":"janene-s-bridal-boutique-llc","location":"Alameda, California, United States","positions":[{"description":"• Maintaining brand presence across major social media platforms.• Creating and editing engaging content for social media posts.• Engaged in consistent interactions with past/potential clients and brands. • Planned social media giveaways and events.","duration":"2015 2020 5 years","duration_short":"5 years","end_date":"2020","start_date":"2015","subtitle":"Janene\'s Bridal Boutique, LLC","title":"Social Media Manager"}],"url":"https://www.linkedin.com/company/janene-s-bridal-boutique-llc"},{"company":"250Media LLC","company_id":"250media-llc","location":"San Francisco, California, United States","positions":[{"description":"• Management of online affiliate program. • Gather and organize information to plan advertising campaigns. • Supply and setup creative packages, links, and reporting to affiliates as needed.• Prepare marketing reports by collecting, analyzing, and summarizing sales data.","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"250Media LLC","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/250media-llc"}]', '["“During our time at Janene\'s Bridal Boutique, Jennea acted as the sole, fundamental driving force of all marketing and social media efforts. It was due to Jennea\'s diligence, tenacity, and proactive engagement that we saw a dramatic increased in traffic with all our social media platforms. Incredibly, Jennea built these social media pages from the ground-up, growing a dedicated community of followers with her engaging and informative content. Additionally, our collaborative efforts resulted in an increase in positive Yelp reviews, generating more interest in the business. I would highly recommend working with Jennea who exemplifies professionalism, care, and honest hard-work. ”","“While at Janene\'s Bridal Boutique Jennea and I worked together in many different capacities. Digital marketing is second nature to her. She has a knack for creative problem solving and exemplifies teamwork. Jennea\'s projects are impactful because she has a keen eye for what her target audience wants and needs. Jennea continuously exceeds client expectations and is always seeking new challenges. I have no doubt she will reach any goal she sets for herself!”"]']### Assistant: The agent's job is to optimize durability and reliability through cleaning right. Today, the user is reaching out to the agent because they need assistance in improving the effectiveness of their email marketing campaigns.
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### Human: Agent: ['Dan Sommers', 'I have proven skills in creating effective stories through print and electronic communication materials. I am experienced and very efficient in developing projects from inception through production to final delivery. I am highly skilled in Photoshop, Illustrator, and InDesign. Video graphics editing and visual storytelling experience in Final Cut Pro and Premiere. . I am a flexible, reliable team member that produces quality results in a timely manner.StrengthFinders reveals I have the following top 5 talents:Connectedness, Individualization, Ideation, Input, Responsibility', 'Experienced Graphic Designer, Production Artist - Available for FT', 'Freelance Graphic Design and Production', '[{"company":"Freelance Graphic Design and Production","company_id":null,"location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Ambassador Press, Ameriprise Financial, Cenveo, Inc., Digi International, Freeman Group, Hope for the City, Ive Inc., Medtronic, Minneapolis Institute of Arts, Minnetronix, Nordeast Marketing Group, PadillaCRT, Pixel Farm, Pope Architects, Smiths Medical, Solve | Advertising and Branding, Steelhead Productions, Unitron U.S. Hearing Instruments, Wagner SprayTech Ambassador Press, Ameriprise Financial, Cenveo, Inc., Digi International, Freeman Group, Hope for the City, Ive Inc., Medtronic, Minneapolis Institute of Arts, Minnetronix, Nordeast Marketing Group, PadillaCRT, Pixel Farm, Pope Architects, Smiths Medical, Solve | Advertising and Branding, Steelhead Productions, Unitron U.S. Hearing Instruments, Wagner SprayTech","duration":"Jul 2012 - Present 9 years 4 months","duration_short":"9 years 4 months","end_date":"Present","start_date":"Jul 2012","subtitle":"Freelance Graphic Design and Production","title":"Graphic Design and Production"}],"url":""},{"company":"CenterPoint Marketing","company_id":"centerpoint-marketing","location":"","positions":[{"description":"","duration":"2003 2012 9 years","duration_short":"9 years","end_date":"2012","start_date":"2003","subtitle":"CenterPoint Marketing","title":"Graphic Design and Production Specialist"}],"url":"https://www.linkedin.com/company/centerpoint-marketing"}]', '["Ed Antone Disterhaupt “I had the pleasure of working with Dan for about twelve years. His professionalism and attitude was always top notch, as well as his eye for design. A great guy, and I certainly miss working with him.”","Jan Belshan “Dan was great to work with. We did many graphic projects together, and he was always ready to go the extra mile to make sure things were just right, sometimes with very quick turn-arounds. He is very detail oriented, conscientious, and committed to quality work.”"]']
User: ['Jagerkal Sneha Kulkarni', 'A seasoned Business Analyst with domain expertise in Supply Chain Marketing, Distribution Operations, Banking, Insurance, Utility Services & Healthcare!', 'Business Analyst', 'Strategic Staffing Solutions - DTE', '[{"company":"Strategic Staffing Solutions - DTE","company_id":null,"location":"Michigan, United States","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions - DTE","title":"Business Analyst"}],"url":""},{"company":"Strategic Staffing Solutions","company_id":"strategic-staffing-solutions","location":"Michigan","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/strategic-staffing-solutions"},{"company":"Centene Corporation","company_id":"centene-corporation","location":"Detroit, Michigan, United States","positions":[{"description":"","duration":"Sep 2020 Feb 2021 6 months","duration_short":"6 months","end_date":"Feb 2021","start_date":"Sep 2020","subtitle":"Centene Corporation","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/centene-corporation"}]', '["Arun Kunnummal “A hard core workaholic with a chilled attitude. The pressure situations she is in, will never reflect in Sneha\'s work or actions. And be assured the assignments to be completed within the time frame with zero errors. Above all the best mentor for Juniors in organization”","Alexander Suresh Thomas “During Sneha\'s 3 years tenure with Hewlett Packard Financial Services, her dedication and hard work were admirable. She worked well with stakeholders from different levels. She was also one of the recipients of the quarterly Hall of Fame award which was only given to individuals who have significant contribution towards the company\'s quarterly performance.”"]']### Assistant: The agent's job is to provide graphic design and production services, today the user is reaching out to the agent because they need assistance with creating effective print and electronic communication materials for their business.
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### Human: Agent: ['Paul Balbresky, ITP', 'Paul creates customized Deal Making training sessions for Underwriters, Claims, and Loss Control professional. He has extensive experience in the Insurance industry and supports client business goals by improving staff performance and Bottom Line results. Specializes in Influence skills, including; sales and negotiations', 'President insurancetrainingbypaul.com at Balbresky Consulting Services', 'Balbresky Consulting Services', '[{"company":"Balbresky Consulting Services","company_id":null,"location":null,"positions":[{"description":"","duration":"1993 - Present 28 years","duration_short":"28 years","end_date":"Present","start_date":"1993","subtitle":"Balbresky Consulting Services","title":"President www.insurancetrainingbypaul.com"},{"description":"Help clients improve their ability to compete in challenging markets through creative staff development experiences","duration":"1993 - Present 28 years","duration_short":"28 years","end_date":"Present","start_date":"1993","subtitle":"Balbresky Consulting Services","title":"President"}],"url":""},{"company":"Society of Insurance Trainers and Educators","company_id":null,"location":"NJ","positions":[{"description":"Continue my involvement with SITE in various projects and committees after retiring from the Board Continue my involvement with SITE in various projects and committees after retiring from the Board","duration":"Aug 2010 - Present 11 years 4 months","duration_short":"11 years 4 months","end_date":"Present","start_date":"Aug 2010","subtitle":"Society of Insurance Trainers and Educators","title":"Past National President"}],"url":""},{"company":"Society of Insurance Trainers and Educators (SITE)","company_id":null,"location":"","positions":[{"description":"Society of Insurance Trainers and Educators is a national professional association and I have been active with SITE for many years in a variety of volunteer roles, including National President Society of Insurance Trainers and Educators is a national professional association and I have been active with SITE for many years in a variety of volunteer roles, including National President","duration":"2007 Jul 2013 6 years","duration_short":"6 years","end_date":"Jul 2013","start_date":"2007","subtitle":"Society of Insurance Trainers and Educators (SITE)","title":"Member of the Board"}],"url":""},{"company":"Lifetime member of Society of Insurance Trainers and Educators","company_id":null,"location":"","positions":[{"description":"","duration":"2000 2013 13 years","duration_short":"13 years","end_date":"2013","start_date":"2000","subtitle":"Lifetime member of Society of Insurance Trainers and Educators","title":"member"}],"url":""},{"company":"CIGNA Insurance","company_id":null,"location":null,"positions":[{"description":"Led marketing and sales initiatives for a large book of Property and Casualty business","duration":"1990 1993 3 years","duration_short":"3 years","end_date":"1993","start_date":"1990","subtitle":"CIGNA Insurance","title":"VP Marketing"},{"description":"","duration":"1985 1990 5 years","duration_short":"5 years","end_date":"1990","start_date":"1985","subtitle":"CIGNA Insurance","title":"Director Training"}],"url":""},{"company":"ina life insurance company","company_id":null,"location":"","positions":[{"description":"","duration":"1980 1986 6 years","duration_short":"6 years","end_date":"1986","start_date":"1980","subtitle":"ina life insurance company","title":"director"}],"url":""},{"company":"Abington HS","company_id":null,"location":"","positions":[{"description":"","duration":"1972 1975 3 years","duration_short":"3 years","end_date":"1975","start_date":"1972","subtitle":"Abington HS","title":"/gymnastics coach"}],"url":""}]', '["Russ Rado “Paul is always able to quickly assess a situation and determine an appropriate and efficient strategy to address. His technical and emotional competence, as well as his professionalism enables him to work well with all groups, and levels with the organization. Lastly, his facilitation and instructional skills are excellent.”","Kim Moran, ITP “Paul did a wonderful job learning what needs we had as a company and integrating that information into training that was customized for our needs. He is easy to work with and very committed to his customers and making sure their needs were met.”"]']
User: ['Nicole Benitez', 'I have over 20 years in the insurance field. I have worked for reputable companies, helping provide clients policies that help them recover from the unexpected. I provide insurance for my policyholders that will help provide them with the protection they need when they need it. Please contact me for all of your insurance needs.', 'Insurance Agent at Farmers Insurance', 'Farmers Insurance', '[{"company":"Farmers Insurance","company_id":"farmers-insurance","industry":"Insurance","location":"","positions":[{"description":"I\'m am dedicated to providing insurance products that provide quality protection with value pricing. Farmers Insurance offers a full range of insurance products: Auto, Home, Life, Motorcycle, Recreation Vehicles and Business. I\'m am dedicated to providing insurance products that provide quality protection with value pricing. Farmers Insurance offers a full range of insurance products: Auto, Home, Life, Motorcycle, Recreation Vehicles and Business.","duration":"Nov 2012 - Present 9 years 3 months","duration_short":"9 years 3 months","end_date":"Present","start_date":"Nov 2012","subtitle":"Farmers Insurance","title":"Insurance Agent"}],"url":"https://www.linkedin.com/company/farmers-insurance"},{"company":"State Farm Insurance","company_id":"state_farm","location":"","positions":[{"description":"Provide insurance products to help our policyholders recover from the unexpected. Provide insurance products to help our policyholders recover from the unexpected.","duration":"Sep 1993 Mar 2012 18 years 7 months","duration_short":"18 years 7 months","end_date":"Mar 2012","start_date":"Sep 1993","subtitle":"State Farm Insurance","title":"Sales"}],"url":"https://www.linkedin.com/company/state_farm"},{"company":"Best Buy","company_id":"best-buy","location":"West Covina, CA","positions":[{"description":"I assisted customers with home audio sales. I informed customers of products available and accessories that were needed to better enhance they home audio needs. I assisted customers with home audio sales. I informed customers of products available and accessories that were needed to better enhance they home audio needs.","duration":"Oct 1999 Feb 2003 3 years 5 months","duration_short":"3 years 5 months","end_date":"Feb 2003","start_date":"Oct 1999","subtitle":"Best Buy","title":"Audio Sales"}],"url":"https://www.linkedin.com/company/best-buy"}]', '["Kristy J. Heisser “Nicole is diligent in helping to meet customers\' needs. She contacted me after 9pm to acknowledge receiving my quote request and followed up with immediately the next business day. I hope to have a long lasting business relationship with Nicole, a true insurance professional.”","Gina Barker “I hired Nicole Benitez in 2013. Nicole looked over my families insurance needs and coverage. She discovered that we were not adequately covered and were at risk for exposure if a tragedy should happen. I have been extremely pleased extremely pleased with Nicole and her team in regards to professionalism, knowledge and their quick response to any and all of my questions, comments or needs. I highly recommend her.”"]']### Assistant: The agent's job is to provide insurance products and services to clients, and today the agent is reaching out to the user to discuss customizing an insurance policy that meets their specific needs.
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### Human: Agent: ['Nathan Appy', 'leadership, digital marketing, growth strategy, marketing automation, lead generation, business development, SaaS, e-commerce.', 'Director of Marketing and Demand Programs at AltSource', 'AltSource, Inc', '[{"company":"AltSource, Inc","company_id":"altsource-inc","industry":"Software Development","location":"Portland, Oregon Area","positions":[{"description":"","duration":"Oct 2019 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Oct 2019","subtitle":"AltSource, Inc","title":"Director of Marketing and Demand Programs"}],"url":"https://www.linkedin.com/company/altsource-inc"},{"company":"Brandlive Inc.","company_id":"yourbrandlive","location":null,"positions":[{"description":"Led the marketing team. Developed an ABM approach based on integrated marketing campaigns and multitouch BDR outreach. Achieved a 700% increase in lead velocity, a 25% increase in marketing-influenced opportunities, and a 120% increase in average quarterly revenue from new business bookings.","duration":"Mar 2019 Oct 2019 8 months","duration_short":"8 months","end_date":"Oct 2019","start_date":"Mar 2019","subtitle":"Brandlive Inc.","title":"Senior Director of Marketing"},{"description":"Built foundational infrastructure: conversion tracking, marketing automation, lead/account scoring and grading, etc. using Act-On, Salesforce, Zapier, Photoshop, Facebook Business Manager, Linkedin Campaign Manager, Google Analytics, Google Ads, Google Tag Manager, Google Optimize, Google Web Designer, Google Data Studio and Excel. Managed outbound marketing and team of Sales Development Representatives.","duration":"Sep 2015 Feb 2019 3 years 6 months","duration_short":"3 years 6 months","end_date":"Feb 2019","start_date":"Sep 2015","subtitle":"Brandlive Inc.","title":"Director of Digital Marketing"}],"url":"https://www.linkedin.com/company/yourbrandlive"},{"company":"The Clymb","company_id":"the-clymb","location":null,"positions":[{"description":"Managed The Clymb\'s travel business after I organized and led its successful launch in 2012. I built a team that scaled this business unit from $0 to $4M annual revenue, averaging 250% growth YOY. Developed custom marketing packages for The Clymb’s 5M user database. Campaigns incorporated a range of marketing options including native advertising, social sweepstakes, content marketing, email marketing, search/display/social advertising, and package inserts.","duration":"May 2013 Sep 2015 2 years 5 months","duration_short":"2 years 5 months","end_date":"Sep 2015","start_date":"May 2013","subtitle":"The Clymb","title":"Team Lead/Manager, Experiences"},{"description":"Launched a new travel business for The Clymb.","duration":"May 2011 May 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2013","start_date":"May 2011","subtitle":"The Clymb","title":"Adventures Team Lead"}],"url":"https://www.linkedin.com/company/the-clymb"},{"company":"Backroads","company_id":"backroads","location":"Domestic and International","positions":[{"description":"Led and managed high-end adventure travel experiences worldwide.","duration":"Jun 2006 Oct 2010 4 years 5 months","duration_short":"4 years 5 months","end_date":"Oct 2010","start_date":"Jun 2006","subtitle":"Backroads","title":"Leader / Specialist"}],"url":"https://www.linkedin.com/company/backroads"}]', '["“Nathan has something what artist\'s appreciate the most in a client: a high understanding of visual production and art styles, and perfectly educated vocabulary and engagement in his communication with the artist.”","“Nate has a great deal of experience and knowledge on B2B content marketing, analytics, lead generation, project management, and much more. He is accountable, deadline-focused, and an integral resource for Brandlive’s fast-paced sales and marketing departments. As a manager, Nate is patient, inspiring and approachable. He’s not \\"above\\" any task and works long hours diligently alongside his employees. He has a vision for creating a curated and close-knit team: from daily tasks to long-term projects. Plus he gives his employees the tools and resources they need to succeed. While I was directly reporting to Nate, I always felt empowered to make my own creative decisions within my role. Nate’s communication style is constructive, thoughtful and forward-moving—all qualities that make him a fantastic manager, employee and coworker!”"]']
User: ['Jagerkal Sneha Kulkarni', 'A seasoned Business Analyst with domain expertise in Supply Chain Marketing, Distribution Operations, Banking, Insurance, Utility Services & Healthcare!', 'Business Analyst', 'Strategic Staffing Solutions - DTE', '[{"company":"Strategic Staffing Solutions - DTE","company_id":null,"location":"Michigan, United States","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions - DTE","title":"Business Analyst"}],"url":""},{"company":"Strategic Staffing Solutions","company_id":"strategic-staffing-solutions","location":"Michigan","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/strategic-staffing-solutions"},{"company":"Centene Corporation","company_id":"centene-corporation","location":"Detroit, Michigan, United States","positions":[{"description":"","duration":"Sep 2020 Feb 2021 6 months","duration_short":"6 months","end_date":"Feb 2021","start_date":"Sep 2020","subtitle":"Centene Corporation","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/centene-corporation"}]', '["Arun Kunnummal “A hard core workaholic with a chilled attitude. The pressure situations she is in, will never reflect in Sneha\'s work or actions. And be assured the assignments to be completed within the time frame with zero errors. Above all the best mentor for Juniors in organization”","Alexander Suresh Thomas “During Sneha\'s 3 years tenure with Hewlett Packard Financial Services, her dedication and hard work were admirable. She worked well with stakeholders from different levels. She was also one of the recipients of the quarterly Hall of Fame award which was only given to individuals who have significant contribution towards the company\'s quarterly performance.”"]']### Assistant: The agent's job is to lead marketing and demand programs, while the user is reaching out to the agent because they need assistance in analyzing supply chain marketing and distribution operations for their business.
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### Human: Agent: ['Haider Alhamdani', 'There is a relatively small segment of leaders in the business world; individuals who seem able to build relationships, trust, and rapport with almost anyone, and then are able to broker the relationships and make connections between people, creating partnerships and alliances, and motivating forward momentum to get things done. I am one of those people.Manage major broker Export accounts concentrating on client retention *Customer satisfaction and sales growth *Performed as main contact concerning deals *project arrangement *Manage complex product lines while increasing sales of all products *Developed strong relationships with clients to enhance business performance and increase order volume and marginSpecialties: Account Management • Administration • Communication • Concept Development • Customer Relations • Management • Marketing • Networking • Public Relations • Seminar Organization • Staff Management • Events Planning', 'Director of Onboarding & Processing at United Medical Credit', 'United Medical Credit', '[{"company":"United Medical Credit","company_id":"united-medical-credit-inc-","industry":"Financial Services","location":"","positions":[{"description":"Create the vision, strategy, implementation, and execution of a New B2B Business! Lead enrollment/ sales efforts in the patients financing industry. Responsible for managing all the enrollments/sales efforts of the Onboarding & Processing departments. Execute strategic plans, motivate the two teams to meet sales, enrollments, and client’s goals and to ensure the company provides exceptional customer service to existing and potential clients.• Develop segmentation of account management and prospecting strategy.• Develop sales tools that include technology integrations in Salesforce, CRM, and consumer applications.• Responsibility for complete sales team leadership, including hiring, compensation, and training plans.• Create metrics & dashboard reporting for inside sales team.• Responsible for driving the effective implementation of strategic new client integrations.• Develop and execute strategic plans to achieve sales/enrollment targets.• Create and communicate goals and ensure C-level executives are informed on the progress of those goals.• Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs.• Understand industry-specific trends and landscapes.• Effectively communicate value propositions through presentations and proposals.• Report on forces that shift strategic directions of accounts and tactical budgets.","duration":"Jan 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Jan 2020","subtitle":"United Medical Credit","title":"Director of Onboarding & Processing"}],"url":"https://www.linkedin.com/company/united-medical-credit-inc-"},{"company":"Synchrony Financial","company_id":"synchrony-financial","location":"Kettering","positions":[{"description":"• B2B/B2C leveraging client/partners decision makers to drive sales within a nationwide territory• Lead sales team of CSM’s & Marketing associates to assure all contractual obligations are being met• Develop & train sales/marketing teams to ensure program performance & sales goals are met• Identify key business changes within clients/partners that could impacts the delivery of products and services• Build partnerships with clients/partners & utilize business referrals.• Lead client/partners business reviews, & utilize creative proactive solutions that would address critical success • Be the client/partners advocate & provide updates to internal cross-functional teams• Develop a trusted repour with clients/partners to prioritize mutual business goals and success criteria. • Ensure program performance & sales goals are met• Partners with VP’s/GM’s to execute overall strategy & portfolio dynamics in order to develop and support growth• Ability to leverage various channels to influence retail partners in order to achieve growth goals• Help maintain competitive information and optimize how we differentiate vs. the competition• Ability to work effectively in a highly cross functional environment with other departments","duration":"Oct 2016 Jan 2020 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jan 2020","start_date":"Oct 2016","subtitle":"Synchrony Financial","title":"AVP Sales, Relationship Management"}],"url":"https://www.linkedin.com/company/synchrony-financial"},{"company":"GE Capital","company_id":"gecapital","location":"Kettering Ohio","positions":[{"description":"Develop plans and strategies for developing business and achieving the company’s sales goalsCreate a culture of success and ongoing business and goal achievement Manage the sales teams, operations and resources to deliver profitable growthManage the use of budgetsDefine optimal Salesforce structureHire and develop sales staffBecome known as an employer of choice and a Salesforce that top sales people want to joinDefine and oversee sales staff compensation and incentive programs that motivate the sales team to achieve their sales targetsDefine and coordinate sales training programs that enable staff to achieve their potential and support company sales objectivesManage customer expectations and contribute to a high level of customer satisfactionDefine sales processes that drive desired sales outcomes and identify improvements where and when requiredPut in place infrastructure and systems to support the success of the sales functionProvide detailed and accurate sales forecastingCompile information and data related to customer and prospect interactionsMonitor customer, market and competitor activity and provide feedback to company leadership team and other company functionsWork closely with the marketing function to establish successful support, channel and partner programsManage key customer relationships and participate in closing strategic opportunitiesTravel for in-person meetings with customers and partners and to develop key relationships","duration":"Mar 2015 Oct 2016 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2016","start_date":"Mar 2015","subtitle":"GE Capital","title":"AVP National Sales Leader"}],"url":"https://www.linkedin.com/company/gecapital"},{"company":"MetLife","company_id":"metlife","location":null,"positions":[{"description":"• Build a solid inside sales/leads generation team that exceeds sales goals • Ensure that sales pipeline remains full with qualified leads & prospects• Monitor employee productivity & motivate team to reach daily goals• Evaluate & improve inside sales & sales administration processes• Provide coaching for existing account executives & training for new reps.• Conduct employee interviews orientations & hire/fire staff","duration":"Jan 2013 Mar 2015 2 years 3 months","duration_short":"2 years 3 months","end_date":"Mar 2015","start_date":"Jan 2013","subtitle":"MetLife","title":"Sales Manager"},{"description":"• Recruited, developed, and motivated a 15 member sales team• Managed sales team utilizing hands-on-coaching and providing immediate feedback• Identify sales agents strengths and develop coaching plans, resulting in significant sales increase• Track sales performance and recognize current market trend","duration":"Mar 2006 Mar 2015 9 years 1 month","duration_short":"9 years 1 month","end_date":"Mar 2015","start_date":"Mar 2006","subtitle":"MetLife","title":"Insurance Account Sales/supervisor"}],"url":"https://www.linkedin.com/company/metlife"},{"company":"LEADER WIRELESS","company_id":null,"location":"Dayton, Ohio Area","positions":[{"description":"*Landed contractual sales agreements with several local businesses*Performed as main contact concerning deals, billing, charges and project arrangement*Manage complex product lines while increasing sales of all products*Reputation for maintaining a positive attitude and producing high quality work*Handled a busy phone system, functioned as primary liaison while increasing sales results","duration":"Apr 2003 Mar 2006 3 years","duration_short":"3 years","end_date":"Mar 2006","start_date":"Apr 2003","subtitle":"LEADER WIRELESS","title":"Sales Manager"}],"url":""},{"company":"Page Lot Wireless","company_id":null,"location":"Springfield, Ohio","positions":[{"description":"•Landed contractual sales agreements with several local businesses•Performed as main contact concerning deals, billing, charges and project arrangement•Manage complex product lines while increasing sales of all products•Reputation for maintaining a positive attitude and producing high quality work•Handled a busy phone system, functioned as primary liaison while increasing sales results","duration":"Jun 2001 Mar 2004 2 years 10 months","duration_short":"2 years 10 months","end_date":"Mar 2004","start_date":"Jun 2001","subtitle":"Page Lot Wireless","title":"Account Manager"}],"url":""}]', '["“Haider is a high performing sales leader. Not only a valuable asset directly from the sales numbers he can put up, Haider helps to contribute to his team as well. Highly motivated just does not do justice to the extra work I knew he put in while working together. Haider would be a great candidate for whatever he put his mind to.”","“Haider has and excellent knowledge in various areas with an impressing combination of technical and business comprehension. Haider is goal driven and very motivated to go the above and beyond. He is a team player and has unique leadership skills handling multi-cultural working in diversified teams across groups. I highly appreciate in Haider his respect and support to his colleagues. I expect for him and wish him a great career”"]']
User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to build relationships and make connections in the business world. Today, the agent is reaching out to the user because they need assistance in planning a high-profile event.
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### Human: Agent: ['Jennifer Heyward', 'Finance Professional who thrives on getting involved in and understanding the business by providing timely and accurate financial statements. Also, work collaboratively with operations to improve financial outcome of projects with a strong background in project accounting. Experience includes professional services and property management industries.', 'Sr. Financial Analyst', 'Emory University School of Medicine', '[{"company":"Emory University School of Medicine","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"","duration":"Mar 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Mar 2018","subtitle":"Emory University School of Medicine","title":"Sr. Financial Analyst"}],"url":""},{"company":"Majors Management, LLC","company_id":"majors-management-llc","location":"Lawrenceville, GA","positions":[{"description":"• Prepare monthly and year end analysis of multiple entities.• CAM analysis on properties.• Coordinate annual audits with CPA firm. • Inter company account analysis. • Manage tax department and oversee daily AR and AP activities. • Prepare monthly and year end analysis of multiple entities.• CAM analysis on properties.• Coordinate annual audits with CPA firm. • Inter company account analysis. • Manage tax department and oversee daily AR and AP activities.","duration":"Mar 2015 Mar 2018 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 2018","start_date":"Mar 2015","subtitle":"Majors Management, LLC","title":"Accounting Manager"}],"url":"https://www.linkedin.com/company/majors-management-llc"},{"company":"Stantec","company_id":"stantec","location":"Greater Atlanta Area","positions":[{"description":"•Migration of project data into new system.•Revenue recognition, revenue analysis and reporting.•Manage accounts receivable and collections.•Preparation of financial statements. •Migration of project data into new system.•Revenue recognition, revenue analysis and reporting.•Manage accounts receivable and collections.•Preparation of financial statements.","duration":"Mar 2014 Mar 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2015","start_date":"Mar 2014","subtitle":"Stantec","title":"Financial Analyst"}],"url":"https://www.linkedin.com/company/stantec"},{"company":"Processes Unlimited International, Inc. (purchased by Stantec)","company_id":null,"location":"Atlanta, GA","positions":[{"description":"• Revenue recognition,revenue analysis and reporting.• Budget preparation.• Manage accounts receivable and collections.• Preparation of financial statements• Rate sheet analysis and development. • Revenue recognition,revenue analysis and reporting.• Budget preparation.• Manage accounts receivable and collections.• Preparation of financial statements• Rate sheet analysis and development.","duration":"Jun 2008 Mar 2014 5 years 10 months","duration_short":"5 years 10 months","end_date":"Mar 2014","start_date":"Jun 2008","subtitle":"Processes Unlimited International, Inc. (purchased by Stantec)","title":"Financial Analyst"}],"url":""},{"company":"Dean Oliver International (purchased by Processes Unlimited)","company_id":null,"location":"Atlanta, GA","positions":[{"description":"•Key Executive that assisted President with sale of Dean Oliver International, Inc. •Prepared all documents for due diligence, delivered on time to meet closing deadline. •Monthly financial statements and consolidation of regional offices, in accordance with GAAP.•Formulated business strategies, annual budgets and business plans, with the COO. •Served as Secretary on Board of Directors and held 5% ownership •Key Executive that assisted President with sale of Dean Oliver International, Inc. •Prepared all documents for due diligence, delivered on time to meet closing deadline. •Monthly financial statements and consolidation of regional offices, in accordance with GAAP.•Formulated business strategies, annual budgets and business plans, with the COO. •Served as Secretary on Board of Directors and held 5% ownership","duration":"Oct 2002 Jun 2008 5 years 9 months","duration_short":"5 years 9 months","end_date":"Jun 2008","start_date":"Oct 2002","subtitle":"Dean Oliver International (purchased by Processes Unlimited)","title":"Controller/HR Coordinator"}],"url":""},{"company":"Dean Oliver International, Inc.","company_id":null,"location":null,"positions":[{"description":"•Reduced overhead accounting costs by 25%,by fully utilizing various software programs. •Successfully completed software conversion.•Project Accounting •Developed training programs on the use of project management software. •Prepared quarterly payroll tax filings and personal property tax returns.•Experience with International Business in UK and Brazil.","duration":"Oct 1999 Oct 2002 3 years 1 month","duration_short":"3 years 1 month","end_date":"Oct 2002","start_date":"Oct 1999","subtitle":"Dean Oliver International, Inc.","title":"Accounting Manager"},{"description":"Managed daily activities in absence of controller, prepared all invoicing and financial statements. Reduced billing cycle from three weeks to one and cash receipts from 60 days to 45. Backup person for accounts payable and payroll.","duration":"Mar 1998 Oct 1999 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 1999","start_date":"Mar 1998","subtitle":"Dean Oliver International, Inc.","title":"Lead Accountant"},{"description":"Performed all accounts receivable duties including client billings, time sheet reconciliation and sales projections. Created, structured and implemented custom programs to help increase efficiency in company policies and procedures.","duration":"Mar 1996 Mar 1998 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 1998","start_date":"Mar 1996","subtitle":"Dean Oliver International, Inc.","title":"Staff Accountant"}],"url":""},{"company":"REICO DISTRIBUTORS","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"Performed contract billing and reconciled cash receipts for national builder accounts. Calculated daily sales figures and assisted with analyzing departmental costs. Performed contract billing and reconciled cash receipts for national builder accounts. Calculated daily sales figures and assisted with analyzing departmental costs.","duration":"May 1994 Feb 1996 1 year 10 months","duration_short":"1 year 10 months","end_date":"Feb 1996","start_date":"May 1994","subtitle":"REICO DISTRIBUTORS","title":"Accounts Receivable"}],"url":""},{"company":"MID-ATLANTIC COMMUNICATIONS","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"Responsibilities included payroll preparation, accounts receivable, accounts payable, and general journal entries using Peachtree Software. Responsibilities included payroll preparation, accounts receivable, accounts payable, and general journal entries using Peachtree Software.","duration":"Sep 1993 May 1994 9 months","duration_short":"9 months","end_date":"May 1994","start_date":"Sep 1993","subtitle":"MID-ATLANTIC COMMUNICATIONS","title":"Bookkeeper"}],"url":""}]', '["Jon D Ferguson, PE “Jennifer has excellent P&L skills. She is adept at project accounting and understands the client side of the business well. She is good with the numbers but also intuitive and a strong analyst. She relates very well to PM\'s. She has held the responsbility as a share holder and also as a director on a board. She has always been proactive in forecasting project financial issues. She is an excellent communicator.”","Cathy Hanneken “Jennifer is an excellent Accounting Manager. She always has the best interests of the Company in mind and is a detailed professional. She adjusts easily to any situation and would be a great asset to any organization who would be lucky to employ her.”"]']
User: ['Sara-kelly Schneider', 'Outgoing, Motivated, Dynamic young professional seeking a prosperous career in marketing.', 'Administrative Assistant at GT Electric of Florida, INC.', 'GT Electric of Florida, INC.', '[{"company":"GT Electric of Florida, INC.","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"GT Electric of Florida, INC.","title":"Administrative Assistant"}],"url":""},{"company":"Turner Family","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"Turner Family","title":"Nanny"}],"url":""},{"company":"Garent and Gold","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Jul 2015 Sep 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2017","start_date":"Jul 2015","subtitle":"Garent and Gold","title":"Sales Associate"}],"url":""}]', '["Taylor McGill “Dear Sara-Kelly, I\'ve written this recommendation of you to share with other LinkedIn users. Details of Recommendation: \\"There are many wonderful words that come to mind to describe Ms. Schneider, however, one that comes to mind first is reliable. Ms. Schneider\'s work ethics are exceptional. She is hardworking, reliable, and works extremely well with others. She has a bubbly personality, and her coworkers find it very easy to speak with, and bring any issues they\'re having to her attention knowing that she will give the proper response, even it not favorable. I have known Ms. Schneider for the past three years. In the time I have come to know her, she became a valuable team member to the Garnet & Gold staff. She played an important role of inspiring others, all while going above and beyond her tasked responsibilities. Ms. Schneider makes a wonderful addition to any team she becomes a part of.\\" ”","Jennifer Turner “SK is awesome! She is capable and reliable. She is like part of our family. We are so happy to have her as part of our team. ”"]']### Assistant: The agent's job is to provide timely and accurate financial statements, and today the user is reaching out to the agent because they need assistance with financial planning and budgeting for their marketing campaign.
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### Human: Agent: ['Darreck Lisle ∴', '• Leader of Information Technology Service Management (ITSM) professionals whose role is to ensure that information systems and services are delivering value to the business. • Achieving operational success in the delivery of ITIL Service Design, Transition, and Operations process disciplines and supporting tools. • Underpinning the development of a market/BU business planning initiatives that drive technical and organizational change achieving high performance service based solutions. • Developing and executing transformation programs within assigned functional group, facilitating delivery through business and customer change management resources (internal or external). • Partnering with client executives to diagnose and address people issues and/or risks, identifying and engaging appropriate HR and business resources. • Provide strategic counsel to executive client group with focus on cultural change, employee engagement and organization development. • Implementation of key service management programs and initiatives for assigned function/departments, including strategic change, performance management, and continual service improvement. • Sourced and recruited key practitioners rounding out teams with solid ITSM capabilities in support of mission effectiveness. • Takes pride in being a catalyst for honest conversations and culture change. • Experience operating within a matrixed, multi-site, multinational environments. Specialties: • ITSM evangelist and seasoned speaker • Demonstrated record of leading and implementing strategy and transformational change. • Ability to coach high performing teams and leaders across cultural and national lines of difference. • Track record in supporting business initiatives utilizing IT as an enabler to business value. • Mentoring service management professionals and customers.', 'MGR SR, ENGINEERING - Service Management & Application Support at Best Buy Enterprise Services Inc', 'Best Buy', '[{"company":"Best Buy","company_id":"best-buy","industry":"Retail","location":null,"positions":[{"description":"","duration":"Sep 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Best Buy","title":"MGR SR, ENGINEERING - Service Management & Application Support"},{"description":"","duration":"Feb 2013 Sep 2021 8 years 8 months","duration_short":"8 years 8 months","end_date":"Sep 2021","start_date":"Feb 2013","subtitle":"Best Buy Enterprise Services Inc","title":"Senior IT SERVICE MGR - Service Management and Operational Support"}],"url":"https://www.linkedin.com/company/best-buy"},{"company":"Bunker Labs Minneapolis","company_id":"bunkerlabsminneapolis","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Oct 2018 Sep 2021 3 years","duration_short":"3 years","end_date":"Sep 2021","start_date":"Oct 2018","subtitle":"Bunker Labs Minneapolis","title":"Member"}],"url":"https://www.linkedin.com/company/bunkerlabsminneapolis"},{"company":"Fenris Tours L.L.C","company_id":"fenristours","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Aug 2018 Sep 2021 3 years 2 months","duration_short":"3 years 2 months","end_date":"Sep 2021","start_date":"Aug 2018","subtitle":"Fenris Tours L.L.C","title":"Independent Business Owner"}],"url":"https://www.linkedin.com/company/fenristours"},{"company":"Learning Tree International","company_id":"learning-tree-international","location":"International","positions":[{"description":"","duration":"Jan 2006 May 2015 9 years 5 months","duration_short":"9 years 5 months","end_date":"May 2015","start_date":"Jan 2006","subtitle":"Learning Tree International","title":"Lead Instructor"}],"url":"https://www.linkedin.com/company/learning-tree-international"},{"company":"Process Service Management Corp","company_id":"process-service-management-corp","location":"Sioux City, Iowa Area, San Diego California","positions":[{"description":"","duration":"Feb 2004 Feb 2013 9 years 1 month","duration_short":"9 years 1 month","end_date":"Feb 2013","start_date":"Feb 2004","subtitle":"Process Service Management Corp","title":"Chief Information Officer / Service Delivery Executive"}],"url":"https://www.linkedin.com/company/process-service-management-corp"},{"company":"Aviva USA","company_id":"aviva-plc","location":"West Des Moines Iowa","positions":[{"description":"","duration":"May 2011 May 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2012","start_date":"May 2011","subtitle":"Aviva USA","title":"USA IT Configuration Manager"}],"url":"https://www.linkedin.com/company/aviva-plc"},{"company":"Celgene","company_id":"celgene","location":null,"positions":[{"description":"","duration":"Nov 2009 Dec 2009 2 months","duration_short":"2 months","end_date":"Dec 2009","start_date":"Nov 2009","subtitle":"Celgene","title":"PSMC - Senior Business Analysis"},{"description":"","duration":"Oct 2009 Dec 2009 3 months","duration_short":"3 months","end_date":"Dec 2009","start_date":"Oct 2009","subtitle":"Celgene","title":"PSMC - Configuration Process Developer"},{"description":"","duration":"Sep 2009 Oct 2009 2 months","duration_short":"2 months","end_date":"Oct 2009","start_date":"Sep 2009","subtitle":"Celgene","title":"PSMC - Current State Analysis"}],"url":"https://www.linkedin.com/company/celgene"},{"company":"Sanofi-Aventis","company_id":"sanofi","location":"Summit, NJ","positions":[{"description":"","duration":"May 2006 Dec 2006 8 months","duration_short":"8 months","end_date":"Dec 2006","start_date":"May 2006","subtitle":"Sanofi-Aventis","title":"Centralize Change Management Team (SME)"}],"url":"https://www.linkedin.com/company/sanofi"},{"company":"Kaiser Permanente","company_id":"kaiser-permanente","location":"Torrance, California","positions":[{"description":"","duration":"Jan 2005 Apr 2005 4 months","duration_short":"4 months","end_date":"Apr 2005","start_date":"Jan 2005","subtitle":"Kaiser Permanente","title":"Service Delivery Manager"}],"url":"https://www.linkedin.com/company/kaiser-permanente"},{"company":"EDS","company_id":"hewlett-packard-enterprise","location":"","positions":[{"description":"","duration":"Jan 2001 Oct 2004 3 years 10 months","duration_short":"3 years 10 months","end_date":"Oct 2004","start_date":"Jan 2001","subtitle":"EDS","title":"Senior Business Analysis"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"Peregrine Systems, Inc","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"","duration":"Apr 1998 Jan 1999 10 months","duration_short":"10 months","end_date":"Jan 1999","start_date":"Apr 1998","subtitle":"Peregrine Systems, Inc","title":"Program Manager"}],"url":""}]', '["Magnus Sundset “Darreck is a person easy to listen to in class and really delivers high qualitative ITIL knowledge from his own experience. I am confident that with Darrecks vast experience in IT Service Management, any organisation can benefit from his capabilities.”","Douglas Renze “I have worked with Darreck in his capacity as IT Configuration Manager at Aviva USA. Although the solution that Darreck has been architecting for us at Aviva is still in its early stages of implementation, it has already been invaluable to us in beginning to architect a monitoring solution for critical applications within the enterprise. Additionally, his knowledge of ITIL has been personally valuable to me over the past year as I\'ve extended my knowledge of ITIL processes.”"]']
User: ['David Farrell', 'David is an IT Service Management and ServiceNow expert. As a ServiceNow platform owner he has led the delivery of automated, lean processes, and improved user experiences. He is skilled at working in collaboration with global engineering, operations staff, and supplier teams to deliver continuous improvement. David has also worked across many industries delivering ITSM strategies and assessments. He excels in delivering broader IT improvements through project management (PMI and Agile PMI certified).', 'Director Of IT - Enterprise Applications at Mizuho', 'Mizuho', '[{"company":"Mizuho","company_id":"mizuho","industry":"Financial Services","location":"New York, New York, United States","positions":[{"description":"Platform Owner for ServiceNow, Sharepoint, Archer, Workday Platform Owner for ServiceNow, Sharepoint, Archer, Workday","duration":"May 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"May 2020","subtitle":"Mizuho","title":"Director Of IT - Enterprise Applications"}],"url":"https://www.linkedin.com/company/mizuho"},{"company":"Moody\'s Corporation","company_id":"moodys-corporation","location":"Greater New York City Area","positions":[{"description":"","duration":"Jan 2014 Mar 2020 6 years 3 months","duration_short":"6 years 3 months","end_date":"Mar 2020","start_date":"Jan 2014","subtitle":"Moody\'s Corporation","title":"VP - IT Service Management"}],"url":"https://www.linkedin.com/company/moodys-corporation"},{"company":"PA Consulting Group","company_id":"pa-consulting","location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2007 Jan 2014 7 years","duration_short":"7 years","end_date":"Jan 2014","start_date":"Feb 2007","subtitle":"PA Consulting Group","title":"IT Consultant"}],"url":"https://www.linkedin.com/company/pa-consulting"},{"company":"MWRA","company_id":null,"location":"","positions":[{"description":"","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"MWRA","title":"IT Project Manager"}],"url":""}]', '["LinkedIn User “I was David\'s line Manager at PA. David is an ITIL wizard and has an extensive track record of helping his clients implement service management. He has a strong work ethic and always delivers an A1 performance no matter what the task. In addition he\'s a fun team player to work with with a relaxed yet professional style.”","James Turner “David recently left PA and I\'m sorry to see him go. I\'ve worked with him on two projects and have been impressed with his work ethic, ability to communicate complex concepts and his commitment to helping clients. Good luck in the new job!”"]']### Assistant: The agent's job is to lead a team of ITSM professionals and ensure the delivery of value-driven information systems and services, and today, the agent is reaching out to the user to discuss a potential collaboration on implementing service management strategies and assessments within the user's organization.
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### Human: Agent: ['Thomas Heymann', 'Experienced high energy manager with a strong record of success leading not-for-profit and commercial organizations. Strengths include: strategic planning, business development, marketing communications, team building, strategic partnerships, and leveraging opportunities for growth.Emmy Award Winner: Biography: The Google BoysPublished author (Random House) of six books: On An Average Day (series), In An Average Lifetime, The Unofficial U.S. Census, The 10 Things Every Grownup Needs to KnowInventor/creator of "The Baby Panda Game" (Warren Toys/Random House)Writer/Producer: NPR and PBS.', 'President & CEO at Sepsis Alliance', 'Sepsis Alliance', '[{"company":"Sepsis Alliance","company_id":"sepsis-alliance","industry":"Non-profit Organizations","location":"Greater New York City Area","positions":[{"description":"","duration":"Sep 2013 - Present 7 years 11 months","duration_short":"7 years 11 months","end_date":"Present","start_date":"Sep 2013","subtitle":"Sepsis Alliance","title":"President & Executive Director"}],"url":"https://www.linkedin.com/company/sepsis-alliance"},{"company":"Little Kids Rock","company_id":"little-kids-rock","location":"Greater New York City Area","positions":[{"description":"Summary: Built scalable infrastructure for fast growing national children\'s music education organization. Little Kids Rock is a national nonprofit that transforms children\'s lives by restoring and revitalizing music education in disadvantaged public schools. LittleKidsRock.org.Led successful 3 year strategic planning process. Executed hiring plan recruiting three FT staff and first director of development. Managed senior team, staff of 15 FTE, remote staff and consultants. Led organization through first major audit resulting in an audited surplus and an unqualified opinion. Supported acquisition of regional arts education organization and formation of a national joint venture. Managed move to new office headquarters.","duration":"Sep 2012 Sep 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2013","start_date":"Sep 2012","subtitle":"Little Kids Rock","title":"Chief Operating Officer"}],"url":"https://www.linkedin.com/company/little-kids-rock"},{"company":"Young Audiences New York","company_id":"young-audiences-new-york","location":"New York, NY","positions":[{"description":"Summary: Led one of the country\'s largest and most innovative arts education organization, providing more than 250,000 Arts Learning Experiences to New York City children, parents and educators each year. yaNY.org.* Developed new strategy and aligned organization and fundraising* Diversified and expanded funding sources included events, grants and individual giving* Led successful merger with American Place Theatre* Led organization to first audit surplus (2 consecutive years) in more than 5 years* Build development team and managed staff of 16 FTEs and teaching artist roster of 300","duration":"Jan 2011 Sep 2012 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2012","start_date":"Jan 2011","subtitle":"Young Audiences New York","title":"President and Executive Director"}],"url":"https://www.linkedin.com/company/young-audiences-new-york"},{"company":"Sepsis Alliance","company_id":"sepsis-alliance","location":"","positions":[{"description":"Led Healthcare advocacy and education organization focused on increasing awareness and early intervention of Sepsis, the leading cause of death for children worldwide, taking the lives of more than 20,000 children every day. Increased national awareness of sepsis by 24% and led the introduction of web and social media education initiatives for the public and healthcare professionals. Secured grants from corporate, foundation and individual donors.","duration":"Nov 2007 Jan 2011 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jan 2011","start_date":"Nov 2007","subtitle":"Sepsis Alliance","title":"Consultant/President"}],"url":"https://www.linkedin.com/company/sepsis-alliance"},{"company":"A&E Television Networks","company_id":"aenetworks","location":null,"positions":[{"description":"Responsible for P&L, programming, marketing, business development for Biography Channel and Biography brand in all media.Led business to 5 straight years of revenue and profit growth. Led business to 9 straight quarters of ratings growth. Fasted growing network in television for 4 straight quarters.Earned an Emmy for Biography: The Google Boys.","duration":"Sep 2001 Oct 2007 6 years 2 months","duration_short":"6 years 2 months","end_date":"Oct 2007","start_date":"Sep 2001","subtitle":"A&E Television Networks","title":"General Manager, The Biography Channel"},{"description":"Accelerated division growth through internal development, strategic partnerships and equity investments. Grew A&E, History Channel and Biography websites into top rated brands and destinations. Launched and managed company\'s ITV efforts.Grew company\'s email database to 1+ million users.Built company\'s e-commerce business into important profit contributor. Set up Interactive ad sales capability and Integrated web sites into company ad sales packaging.","duration":"Jan 1999 Sep 2001 2 years 9 months","duration_short":"2 years 9 months","end_date":"Sep 2001","start_date":"Jan 1999","subtitle":"A&E Television Networks","title":"General Manager, Interactive Division"},{"description":"Expanded scope and growth of Enterprises business units - Biography Magazine, Interactive, Home Entertainment and Licensing. Led Biography Magazine from start up to nationally recognized consumer publication with 500k+ circulation and 50+% CAGR growth.Implemented web and interactive strategy supporting growth of brands, ad sales and core television viewership.Built Home Entertainment business with annual sales in excess of $50M.Created new Licensing business introducing a broad range of branded products (History Channel, A&E and Biography) to U.S. and global markets.","duration":"Dec 1997 Dec 1998 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 1998","start_date":"Dec 1997","subtitle":"A&E Television Networks","title":"Vice President, Enterprises Division"},{"description":"Led introduction and growth of 5 new businesses for A&E, The History Channel and Biography: A&E Home Entertainment, Licensing & Merchandising, Consumer Catalog, Biography Magazine and A&E Interactive.Introduced 1,000+ new branded products to markets around the world.Led business to 5 straight years of revenue and bottom line growth.Promoted from Manager, Home Video (1992); Director, Consumer Products (1994)","duration":"Jun 1992 Nov 1997 5 years 6 months","duration_short":"5 years 6 months","end_date":"Nov 1997","start_date":"Jun 1992","subtitle":"A&E Television Networks","title":"Vice President, A&E Consumer Products"}],"url":"https://www.linkedin.com/company/aenetworks"}]', '["“Thomas consulted for us in the early days of developing the Acacia Health and Wellness line. Just being around him is like an injection of oxygen. He thinks in such open and creative ways, and builds excitement and possibilities like nobody else.”","“Tom is a truly gifted leader as well as a strong business strategist and very capable general manager. Tom combines enterpreneurial instincts, excellent analylitical skills, effective communication and does it all with heart and outstanding personal character.”"]']
User: ['Vivek Kumar', 'IT Professional with global experience, across large organization and Startups', 'Helping business transform through secure digital and automation initiative', 'Leading Bank', '[{"company":"Leading Bank","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Leading Bank","title":"Product Development Lead"}],"url":""},{"company":"Financial Services Consulting Boutique Firms","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2016 Dec 2017 1 year 11 months","duration_short":"1 year 11 months","end_date":"Dec 2017","start_date":"Feb 2016","subtitle":"Financial Services Consulting Boutique Firms","title":"Associate Vice President / Director"}],"url":""},{"company":"Brillio","company_id":"brillio","location":"Greater New York City Area","positions":[{"description":"Brillio is a global technology consulting, software, and business solutions company that enables the successful transformation of businesses facing significant disruption fueled by technology and cultural change.At Brillio, we utilize emerging technologies to create new customer experiences, achieve cost efficiencies, and gain competitive advantage. This, along with our key technology partnerships and investments in areas such as data, analytics and digital delivers innovative processes and solutions that result in significant market impact.Visit us at www.brillio.comOn Twitter @BrillioGlobal","duration":"Feb 2014 Jan 2016 2 years","duration_short":"2 years","end_date":"Jan 2016","start_date":"Feb 2014","subtitle":"Brillio","title":"Associate Vice President"}],"url":"https://www.linkedin.com/company/brillio"},{"company":"Wipro Technologies","company_id":"wipro","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2005 Jan 2014 8 years 8 months","duration_short":"8 years 8 months","end_date":"Jan 2014","start_date":"Jun 2005","subtitle":"Wipro Technologies","title":"Director"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"MindTree","company_id":"mindtreeltd","location":"","positions":[{"description":"","duration":"Oct 2003 May 2005 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2005","start_date":"Oct 2003","subtitle":"MindTree","title":"Manager"}],"url":"https://www.linkedin.com/company/mindtreeltd"},{"company":"Wipro Technologies","company_id":"wipro","location":"","positions":[{"description":"","duration":"Mar 2000 Sep 2003 3 years 7 months","duration_short":"3 years 7 months","end_date":"Sep 2003","start_date":"Mar 2000","subtitle":"Wipro Technologies","title":"Lead"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"Deneb Robotics","company_id":"deneb-robotics-inc","location":"","positions":[{"description":"","duration":"Jun 1998 Feb 2000 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2000","start_date":"Jun 1998","subtitle":"Deneb Robotics","title":"Engineer"}],"url":"https://www.linkedin.com/company/deneb-robotics-inc"}]', '["“Vivek is a highly motivated and driven leader who has supported my portfolio for over 5 years. When he commits, he delivers!”","“I worked with Vivek while servicing a Global Top 50 account for Wipro in 2010-2013. Vivek has the unique skill set of being able to walk the line between service delivery oversight and account/wallet expansion. Thanks to his daily onsite efforts I was enabled, informed, and accelerated in uncovering and proposing truly win/win business scenarios for our clients. I gladly offer my recommendation of Vivek for portfolio management and \\"farming\\" for key accounts. ”"]']### Assistant: The agent's job is to leverage opportunities for growth and build strategic partnerships. Today, the user is reaching out to the agent because they need assistance in transforming their business through secure digital and automation initiatives.
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### Human: Agent: ['Alex Williams', 'I am the founder and publisher of The New Stack, an online technology publication that explains and analyzes at-scale development and management. A journalist by trade, I have been writing and editing for several years about matters related to how technology stacks are changing. Now at The New Stack, I am working in more of a publisher role, managing our editorial direction while also building the business in a sustainable manner.', 'Founder at The New Stack', 'The New Stack', '[{"company":"The New Stack","company_id":"the-new-stack","industry":"Book and Periodical Publishing","location":null,"positions":[{"description":"","duration":"Feb 2014 - Present 8 years 6 months","duration_short":"8 years 6 months","end_date":"Present","start_date":"Feb 2014","subtitle":"The New Stack","title":"Founder and Publiser"},{"description":"","duration":"Jan 2014 - Present 8 years 7 months","duration_short":"8 years 7 months","end_date":"Present","start_date":"Jan 2014","subtitle":"The New Stack","title":"Founder"}],"url":"https://www.linkedin.com/company/the-new-stack"}]', '["Xenia von Wedel “Alex is a man of his word, very knowledgeable and professional, and always a pleasure to deal with.”","Robert Mendez “Alex Williams is a pioneer in the online world of social networking. He joined NetHawk Interactive, Inc. last spring and helped define our mission to serve the IT communities we host and clients loved him. The task was technical and Alex provided an innovative approach to defining our goals. We hope to work with Alex again on this mission.”"]']
User: ['John Shaw', 'Naturally gifted in providing exceptional 24/7/365 support to industry leaders, C-suite executives and world-renowned celebrities.', 'Executive Business Administrator to the Board of Directors at Microsoft', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Computer Software","location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Microsoft","title":"Executive Business Administrator to the Board of Directors"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"WarnerMedia","company_id":"warnermedia","location":"Atlanta, Georgia","positions":[{"description":"","duration":"2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"2019","subtitle":"WarnerMedia","title":"Sr. Executive Assistant to the EVP Of Marketing, Creative Advertising and Digital Media"}],"url":"https://www.linkedin.com/company/warnermedia"},{"company":"Bill & Melinda Gates Foundation","company_id":"bill-&-melinda-gates-foundation","location":"Greater Seattle Area","positions":[{"description":"Complete a broad variety of administrative tasks for the CEO including: managing an extremely active calendar of business and personal appointments while prioritizing conflicting needs; completing expense reports; composing and preparing confidential correspondence via email and drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the CEO\'s ability to effectively lead the company and while managing her personal obligations. Work collaboratively with the appropriate PR lead to insure that the CEO’s bio is kept updated and response to media requests are vetted accordingly. Staff and arrange complex and detailed travel plans, itineraries, agendas; and necessary documentation for travel-related meetings. Communicate directly, and on behalf of the CEO, with Co-chair offices, Foundation staff, and others, on matters related to the CEO and programmatic initiatives. Research, prioritize, and follow up on incoming issues and concerns addressed to the CEO including those of a sensitive or confidential nature while determining the appropriate course of action. Act as a liaison for flawless communication between the executive office, direct reports, and internal departments while demonstrating leadership for the maintenance of confidentiality, credibility and trust.","duration":"2014 2018 4 years","duration_short":"4 years","end_date":"2018","start_date":"2014","subtitle":"Bill & Melinda Gates Foundation","title":"Senior Executive Assistant to the Chief Executive Officer"}],"url":"https://www.linkedin.com/company/bill-&-melinda-gates-foundation"},{"company":"Turner (Turner Broadcasting System, Inc)","company_id":"turner-broadcasting","location":"Greater Atlanta Area","positions":[{"description":"Scheduled and managed business and personal calendar for SVP of one of the world\'s most powerful, respected and honored media brands. Managed administrative staff; led hiring and training efforts. Maintained exclusive control and preserved confidentiality of proprietary information, financial documents, contracts, legal correspondence and other sensitive matters. Entrusted with handling private and personal affairs to provide total executive management and all-day every-day lifestyle management. Coordinated complex executive calendars; scheduled meetings, arranged travel including private charter and commercial air carrier, liaised with internal and external executives and their assistants. Serve as lifestyle concierge by anticipating executive needs, as well as organizing and arranging details for key public-facing events such as Screen Actors Guild Awards and other red carpet moments, to include an extensive itinerary of appearances, ground transportation, gown cleaning and pressing, hair, make-up and other cosmetic treatments.","duration":"2010 2014 4 years","duration_short":"4 years","end_date":"2014","start_date":"2010","subtitle":"Turner (Turner Broadcasting System, Inc)","title":"Senior Administrative Manager and Executive Assistant to the SVP of Marketing"}],"url":"https://www.linkedin.com/company/turner-broadcasting"},{"company":"Accenture (Formerly The George Group)","company_id":"accenture","location":"Greater Atlanta Area","positions":[{"description":"Provided senior-level administrative support to Global Managing Director, Managing Partner for North America and Managing Partner in the Process and Innovation Performance group for global management consulting, technology services and outsourcing company. Tasked with scheduling meetings, conferences, travel and business events designed to combine unparalleled experience, comprehensive capabilities across all industries and business functions. Provide extensive research and analysis for business development.","duration":"2007 2010 3 years","duration_short":"3 years","end_date":"2010","start_date":"2007","subtitle":"Accenture (Formerly The George Group)","title":"Executive Assistant to Chief Executive and Global Managing Partner"}],"url":"https://www.linkedin.com/company/accenture"},{"company":"Bain & Company","company_id":"bain-and-company","location":"Greater Atlanta Area","positions":[{"description":"Provided administrative support to Managing Senior Partner for global business consulting firm. Provided administrative and budget support for all aspects for the business including strategy, operations, mergers & acquisitions, technology and organization. Responsible for scheduling meetings, conferences, travel and company events for the purpose of evaluating business as an integrated, cohesive whole Tracked business leads, responded to inquiries on behalf of Senior Partner, sourced additional opportunities to engage in client support efforts and provided recommendations to leadership.","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Bain & Company","title":"Executive Assistant To Senior Partner"}],"url":"https://www.linkedin.com/company/bain-and-company"},{"company":"Turner (Turner Broadcasting System, Inc)","company_id":"turner-broadcasting","location":"Greater Atlanta Area","positions":[{"description":"Managed business and personal calendar to include extensive and complex international travel arrangements – air and ground transportation, accommodations and meeting schedules for Senior Vice President. Worked closely with administrative assistants in Burbank, Hong Kong, and London branch offices. Served as liaison between senior executives Warner Brother’s consumer products, and SVP’s direct reports. Assisted in analyzing international sales reports on a monthly basis. Traveled extensively to assist the SVP with critical meetings. Coordinated quarterly direct report meetings in International/Domestic territories managed all aspects of Annual International Licensing Show in New York, New York.","duration":"2000 2005 5 years","duration_short":"5 years","end_date":"2005","start_date":"2000","subtitle":"Turner (Turner Broadcasting System, Inc)","title":"Executive Assistant to SVP of Global Licensing | Cartoon Network"}],"url":"https://www.linkedin.com/company/turner-broadcasting"}]', '["Rodney Jordan “I collaborated with John a number of times over two years while at The Bill & Melinda Gates Foundation. It is very important for someone in his role to have a strong detail orientation, be dependable, and understand how to steward an executives’ time to achieve strategic objectives; John is an experienced professional who ticks all of these boxes. When John is involved, the job will get done. ”","LinkedIn User “John was a very inspirational speaker with whom I had the honor to work with at the 2nd Benelux and DACH Executive Assistant Summit 2017 in Munich. He was very open about his own story, which made his presentation truly amazing. He is very humble and very positive thinking! John was very cooperative and whiling to help. I was truly pleased to be able to share this experience with John and hope we can continue to work together in the future. I would definitely recommend him to be a speaker at any event as he is great with the audience and has great stories and tips to share in the EA field.”"]']### Assistant: The agent's job is to manage the editorial direction and build the business of The New Stack, an online technology publication, while the user is reaching out to the agent because they need assistance with scheduling a meeting with a C-suite executive from Microsoft for an interview on technology stacks.
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### Human: Agent: ['Kim Farr', 'Experienced Commercial Property Manager with a demonstrated history of working in the real estate industry. Skilled in Facility Management (FM), Commercial Leasing, Yardi, Contract Management, and Working with Landlords. Strong real estate professional graduated from Cumberland College.', 'Real Estate Manager at CBRE-Triad', 'CBRE | Triad', '[{"company":"CBRE | Triad","company_id":"cbretriad","industry":"Leasing Non-residential Real Estate","location":"Greensboro, North Carolina","positions":[{"description":"","duration":"Jan 2020 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jan 2020","subtitle":"CBRE | Triad","title":"Real Estate Manager"}],"url":"https://www.linkedin.com/company/cbretriad"},{"company":"Highwoods Properties","company_id":"highwoods-properties","location":null,"positions":[{"description":"","duration":"Jul 2004 Jan 2020 15 years 7 months","duration_short":"15 years 7 months","end_date":"Jan 2020","start_date":"Jul 2004","subtitle":"Highwoods Properties","title":"Commercial Property Manager"},{"description":"","duration":"Sep 1999 Jul 2004 4 years 11 months","duration_short":"4 years 11 months","end_date":"Jul 2004","start_date":"Sep 1999","subtitle":"Highwoods Properties","title":"Corporate Office Manager"}],"url":"https://www.linkedin.com/company/highwoods-properties"},{"company":"Dixon Hughes PLLCRale","company_id":"dixon-hughes-goodman-llp","location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"","duration":"Aug 1996 Sep 1999 3 years 2 months","duration_short":"3 years 2 months","end_date":"Sep 1999","start_date":"Aug 1996","subtitle":"Dixon Hughes PLLCRale","title":"Office Administrator"}],"url":"https://www.linkedin.com/company/dixon-hughes-goodman-llp"}]', '["Sylvia French-Hodges “Kim is a smart, savvy professional with a wonderful and accessible personality. Her meticulous nature instills confidence that she will handle whatever is thrown her way. While working with Kim at Highwoods Properties, I often wondered what her secret was for managing all of her many projects with so many moving parts and always with such grace and composure.”","Denice Fortenberry “Kim is a seasoned professional who consistently exhibits a high degree of knowledge and experience in performing her job as a property manager. She is meticulous in her work and has gained the respect of her tenants, peers, co-workers, and our management team. Kim is self-motivated with a strong work ethic. She has a positive, \\"can-do\\" attitude and does whatever it takes to get the job done. Kim possesses honesty and integrity and has a very strong affinity for quality customer service. She frequently achieves the highest possible ratings from her customers on our annual customer service survey. Kim is personable, dependable, and knowledgeable. All of these qualities have afforded her much success in her current and former professional positions.”"]']
User: ['Joanne Flick', "From technology companies to real estate agent to owning my own construction business, I've had a wide and varied career history. Currently semi retired and a real estate investor.", 'Owner, NC Coastal Home Builder - Semi Retired', 'NC Coastal Home Builder', '[{"company":"NC Coastal Home Builder","company_id":null,"location":"Emerald Isle, NC","positions":[{"description":"Designing and Building New Construction Homes Designing and Building New Construction Homes","duration":"Aug 2012 - Present 9 years 7 months","duration_short":"9 years 7 months","end_date":"Present","start_date":"Aug 2012","subtitle":"NC Coastal Home Builder","title":"Owner"}],"url":""},{"company":"Harrison Dorn Innovative Property Specialists","company_id":null,"location":"Jacksonville, North Carolina Area","positions":[{"description":"Residential Real Estate Sales Residential Real Estate Sales","duration":"Feb 2014 - Present 8 years 1 month","duration_short":"8 years 1 month","end_date":"Present","start_date":"Feb 2014","subtitle":"Harrison Dorn Innovative Property Specialists","title":"Broker/Realtor"}],"url":""},{"company":"Neighborhood Homes & Realty, Inc","company_id":null,"location":"Sneads Ferry","positions":[{"description":"New Construction Specialist New Construction Specialist","duration":"Jul 2012 Aug 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Aug 2013","start_date":"Jul 2012","subtitle":"Neighborhood Homes & Realty, Inc","title":"Realtor / Broker In Charge"}],"url":""},{"company":"Keller Williams Realty","company_id":"keller-williams-realty-inc","location":"","positions":[{"description":"Information Technology Coordinator for Keller Williams Realty in Jacksonville, NC and licensed real estate broker. Managed 3rd party vendor implementations of Wolfnet Internet Data Exchange solution and Listhub listing syndication for 50+ agent office. Created UI, business and functional requirements as well as QA and implementation of complex, custom real estate websites and blogs. Information Technology Coordinator for Keller Williams Realty in Jacksonville, NC and licensed real estate broker. Managed 3rd party vendor implementations of Wolfnet Internet Data Exchange solution and Listhub listing syndication for 50+ agent office. Created UI, business and functional requirements as well as QA and implementation of complex, custom real estate websites and blogs.","duration":"Jan 2010 Feb 2012 2 years 2 months","duration_short":"2 years 2 months","end_date":"Feb 2012","start_date":"Jan 2010","subtitle":"Keller Williams Realty","title":"Information Technology Coordinator and Broker / Realtor"}],"url":"https://www.linkedin.com/company/keller-williams-realty-inc"},{"company":"Cisco","company_id":"cisco","location":"","positions":[{"description":"Design, coordinate, schedule and drive successful implementation of multiple projects undergoing BAT/UAT/Performance testing in global, complex cross functional commerce IT organization comprised of >150 software applications. Plan, direct, execute, and monitor all testing activities for projects in quarterly release including scope definition, milestone creation and tracking, risk/mitigation planning, negotiating cross flow support and reporting test execution progress to senior management. Manage BAT/UAT resources to plan and execute testing, facilitate reviews to drive test scenario identification, test case development and associated test data needs, develop daily test execution plan and track progress against plan throughout test cycle, setup and load test cases to Quality Center, monitor, escalate and coordinate defect resolution and retest.","duration":"Nov 2007 Sep 2008 11 months","duration_short":"11 months","end_date":"Sep 2008","start_date":"Nov 2007","subtitle":"Cisco","title":"SQA Project Manager"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"SimAuthor","company_id":"simauthor","location":"","positions":[{"description":"Develop, implement and manage software QA program, including hiring and staff supervision. Researched and recommended QA program procedures based on industry standards and best practices. Trained non QA personnel to participate in system testing phase until QA team was staffed. Created and implemented metrics reporting to apprise senior management of testing status. Created templates for all test artifacts including test plans, test cases, defect classification and tracking standards, entrance and exit criteria, traceability matrix and functional and UI specification documents. Left position due to relocation to NC.","duration":"Apr 2007 Aug 2007 5 months","duration_short":"5 months","end_date":"Aug 2007","start_date":"Apr 2007","subtitle":"SimAuthor","title":"Software Quality Assurance Specialist"}],"url":"https://www.linkedin.com/company/simauthor"},{"company":"Sun Microsystems","company_id":"sun-microsystems_1062","location":null,"positions":[{"description":"Recruited by senior management to develop and support two critical web based customer support initiatives. Engage with business stakeholders, cross functional teams and IT to define, document, prioritize and track business / functional requirements and use cases for new product and site enhancements. Liaise with third party vendor and internal teams to create rapid prototype, using output to further define and clarify user requirements. Collaborate with business stakeholders and IT to determine alternatives, make recommendations and define solutions to critical issues during implementation and post release. Plan, direct, execute, and monitor all functional system, regression, and user acceptance test activities. Author test artifacts including test plans, test cases, test data, coverage matrices, defect and test progress reports.","duration":"Aug 2004 Oct 2006 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2006","start_date":"Aug 2004","subtitle":"Sun Microsystems","title":"Business Analyst / SQA Lead"},{"description":"Designed, coordinated and executed all test activities including assigning resources and scheduling to support new product development and enhancement efforts. Led small teams through multiple releases of web based contract management and client server knowledge creation/workflow applications. Authored all test artifacts including test plans, test cases, test data, coverage matrices, defect and progress/status reports. Focused primarily on integration, system, functional, regression, boundary, database and end to end testing. Ensure testing strategy met all business and functional requirements via coverage matrices, walkthroughs and signoff of all testing artifacts by business stakeholders and IT. Developed and drove adoption of rigorous SQA system test entrance / exit criteria. Collaborated with IT to perform root cause /risk analysis of defects. Communicate test status to core product team/senior management, deliver pivotal go-live recommendations based on rigorous exit criteria.","duration":"May 2001 Sep 2004 3 years 5 months","duration_short":"3 years 5 months","end_date":"Sep 2004","start_date":"May 2001","subtitle":"Sun Microsystems, Inc","title":"SQA Test Lead / Engineer"},{"description":"Performed project management and business analysis tasks for Enterprise Services ecommerce Auctions initiative. Develop, coordinate and implement business and system processes necessary to auction Enterprise Services products on the internal Sun auction site as well as external, third party auction sites. Acted as the primary point of contact and information resource for all lines of business and geographies and as the liaison to the corporate auction program management office. Created and updated all project schedules and disseminated pertinent information to all necessary parties.","duration":"May 2000 May 2001 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2001","start_date":"May 2000","subtitle":"Sun Microsystems","title":"Program Manager"}],"url":"https://www.linkedin.com/company/sun-microsystems_1062"},{"company":"Interim Technology","company_id":"interim-consulting","location":"","positions":[{"description":"Supported clients including Blue Cross/Blue Shield of Colorado, KN Energy, and Qwest in system integration and regression testing for proprietary software applications. Served as primary interface between users, business analysts, technical staff, and management to coordinate and report on testing status. Supported clients including Blue Cross/Blue Shield of Colorado, KN Energy, and Qwest in system integration and regression testing for proprietary software applications. Served as primary interface between users, business analysts, technical staff, and management to coordinate and report on testing status.","duration":"Apr 1999 Apr 2000 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2000","start_date":"Apr 1999","subtitle":"Interim Technology","title":"Software Test Engineer"}],"url":"https://www.linkedin.com/company/interim-consulting"},{"company":"Seton Health Plan","company_id":null,"location":"","positions":[{"description":"Drove Health System Design’s Diamond product customization as project team leader and sole systems analyst charged with coordination and management of development, testing, implementation, training, ongoing maintenance and support for all system upgrades and feature enhancements. Ensured efficiency and productivity, coordinating all off site data center activities, creating and generating financial and statistical reports for regulatory compliance. Drove Health System Design’s Diamond product customization as project team leader and sole systems analyst charged with coordination and management of development, testing, implementation, training, ongoing maintenance and support for all system upgrades and feature enhancements. Ensured efficiency and productivity, coordinating all off site data center activities, creating and generating financial and statistical reports for regulatory compliance.","duration":"1996 1998 2 years","duration_short":"2 years","end_date":"1998","start_date":"1996","subtitle":"Seton Health Plan","title":"Application Systems Specialist"}],"url":""},{"company":"National Electronic Information Corp.","company_id":null,"location":"","positions":[{"description":"","duration":"1992 1995 3 years","duration_short":"3 years","end_date":"1995","start_date":"1992","subtitle":"National Electronic Information Corp.","title":"Managed Care Business Systems and Quality Assurance Analyst"}],"url":""},{"company":"Blue Cross & Blue Shield of NJ / Medigroup HMO","company_id":"blue-cross-blue-shield","location":"","positions":[{"description":"","duration":"1986 1991 5 years","duration_short":"5 years","end_date":"1991","start_date":"1986","subtitle":"Blue Cross & Blue Shield of NJ / Medigroup HMO","title":"Information Systems Coordinator"}],"url":"https://www.linkedin.com/company/blue-cross-blue-shield"}]', '["Aaron Leimbrock “Joanne managed BAT/UAT track for a major program that I was managing QA for. Joanne was detail oriented and proactive about identifying and resolving issues, sometimes even before they were raised by the business team. I received nothing but positive feedback from the team she supported. Her dedication to the role set extremely high expectations for level of service from our team once she moved on. It was a pleasure to work with Joanne.”","Mike Grubin “Joanne worked for me for 3 years at the Seton Health Plan in Austin, TX as the lead system analyst for our health claims processing system. She led the system conversion effort from an outsourced application to an in-house state-of-the-art system and was responsible for the application’s data structure design and implementation. In addition to the normal complexities of any system conversion, we had the additional complexity of having the hardware and software maintenance conducted by our parent hospital’s data center at a remote site. Throughout the entire process, Joanne was the key person for all system setup issues, provided training and application support for the users, and dealt extensively with the vendor support team when there was a system problem. Joanne is dedicated to the group’s goals and approaches tasks with high energy and integrity and will stick with a problem until it is solved. She is undoubtedly one of the best “get it done” people I’ve ever had the pleasure to know. If the opportunity arose, I would hire her in a second – maybe quicker.”"]']### Assistant: The agent's job is to manage commercial properties and lease agreements, and today the user is reaching out to the agent because they are interested in investing in commercial real estate properties.
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### Human: Agent: ['Martha Moore', 'I keep the bottom line in mind. Whether managing company finances or interacting with people, my goal is to make a positive impact.', 'Owner of Hammock Properties', 'Hammock Properties', '[{"company":"Hammock Properties","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"","duration":"Sep 2016 - Present 5 years 3 months","duration_short":"5 years 3 months","end_date":"Present","start_date":"Sep 2016","subtitle":"Hammock Properties","title":"Owner"}],"url":""}]', '["Heather Chappell “Martha was wonderful to work with. Always smiling, always professional. She took on many stressful projects while I worked with her, and always with dedication and integrity. Martha was genuinely interested in the employees of our company, going out of her way at every turn to help. I would recommend working with Martha as she would be an asset to any company.”","Erik Fields “I worked with Martha for about four years and I think the best way to sum up her contributions is to say she was the eyes and ears of the organization. Any time I had a question about anything related to THINK as a business or about something related to my own employment there, I knew she was the person to go to. Whether it be payroll, company policy, benefits, process, etc... she was always responsive and knowledgable with her responses. And on a personal level, she is one of the friendliest, most caring people I have ever worked with. Working in the client service business, you really rely on the team around you a ton for support. Martha was always there to help, and with a friendly smile. I would work with her again for sure.”"]']
User: ['Anthony Suarez', 'I have extensive experience with developing and maintaining customer relationships. Over the years, I have been responsible for designing, implementing and supporting technical solutions for the financial, government, and private industries. I am also extremely experienced in maintaining customer loyalty by ensuring that the customer has the best experience possible. I have worked closely with sales teams, helping to identify new opportunities as well as helping the customer to clearly identify their core needs. I enjoy working with customers, and especially to help them overcome obstacles to their deployment and IT lifecycles. Specialties: Relationship and account management Problem monitoring, escalation, and resolution Crisis management Customer Satisfaction recovery', 'Senior Technical Account Manager at OVH US', 'OVH US LLC', '[{"company":"OVH US LLC","company_id":"ovh-us-llc","industry":"IT Services and IT Consulting","location":"Sacramento, California, United States","positions":[{"description":"","duration":"Apr 2020 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Apr 2020","subtitle":"OVH US LLC","title":"Product Training Manager"}],"url":"https://www.linkedin.com/company/ovh-us-llc"},{"company":"OVH US","company_id":null,"location":null,"positions":[{"description":"Worked with customer teams from the CxO level to the technical personnel to maintain the customers’ satisfaction with OVH’s products and to introduce new product lines as they become available.","duration":"Feb 2019 Apr 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Apr 2020","start_date":"Feb 2019","subtitle":"OVH US","title":"Senior Technical Account Manager"},{"description":"I work closely with customers as well as account executives to introduce the products and services OVH offers. This includes white board and web based presentations of the company\'s products as well as designing the optimal solution for customers.By building relationships quickly with customers, and working closely with OVH teams, I have been able to introduce new solutions to customers, as well as advocate for their success.","duration":"Jul 2017 Apr 2020 2 years 10 months","duration_short":"2 years 10 months","end_date":"Apr 2020","start_date":"Jul 2017","subtitle":"OVH US","title":"Senior Systems Engineer"}],"url":""},{"company":"VMware","company_id":"vmware","location":null,"positions":[{"description":"Worked with vCloud Air team to support the sales specialists in closing opportunities.","duration":"Jan 2017 Jul 2017 7 months","duration_short":"7 months","end_date":"Jul 2017","start_date":"Jan 2017","subtitle":"VMware","title":"Senior Systems Engineer"},{"description":"I work closely across multiple teams to ensure that the customers purchases of VMware products are deployed successfully. Customer success is a priority, and helping to ensure that the customers\' strategic goals are achieved is my number one priority. By meeting regularly with customers, and building relationships across all levels of management, I\'m able to advocate on their behalf, and ensure that solutions are successful.","duration":"Feb 2012 Jan 2017 5 years","duration_short":"5 years","end_date":"Jan 2017","start_date":"Feb 2012","subtitle":"VMware","title":"Senior Technical Account Manager"}],"url":"https://www.linkedin.com/company/vmware"},{"company":"Apple","company_id":"apple","location":"Elk Grove, CA","positions":[{"description":"Work closely with the Apple for Business Sales team, supporting the Canada, Mexico, and Mid-West Regions. Provide technical expertise on deployment and integration of Apple products into the enterprise. Help develop solutions to complex implementation scenarios, while building customer relationships as part of the sales team. Also work with ACN partners in Mexico to increase market penetration in new markets. Work closely with the Apple for Business Sales team, supporting the Canada, Mexico, and Mid-West Regions. Provide technical expertise on deployment and integration of Apple products into the enterprise. Help develop solutions to complex implementation scenarios, while building customer relationships as part of the sales team. Also work with ACN partners in Mexico to increase market penetration in new markets.","duration":"Jul 2011 Mar 2012 9 months","duration_short":"9 months","end_date":"Mar 2012","start_date":"Jul 2011","subtitle":"Apple","title":"Systems Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Microsoft","company_id":"microsoft","location":null,"positions":[{"description":"Collaborated closely with the sales team and worked closely with Medium to large Public Sector agencies, Higher Education, K-12 clients; served as a trusted advisor to identify and understand their IT needs. Made effective recommendations regarding products to meet their IT needs.Key Accomplishments and Contributions as a Technical Account ManagerFacilitated and conducted training courses for IT personnel at state and higher education facilitiesManaged critical situations to ensure servers and systems were restored to operational states as quickly as possible by interfacing with cross-functional internal and external support groupsWorked with account team to increase customer satisfaction and help implement new technologies within customer enterprise environmentsOversaw and managed customer key projects, ensuring they get the most value for investmentsEnsured ongoing minimal impact to client infrastructure and solution needs through proactive service offerings and critical situation management; provided high-level client support or service","duration":"Nov 2002 Jul 2011 8 years 9 months","duration_short":"8 years 9 months","end_date":"Jul 2011","start_date":"Nov 2002","subtitle":"Microsoft","title":"Senior Technical Account Manager"},{"description":"As a Microsoft Consultant, I am tasked with helping customer deploy Microsoft\'s solutions in their environments. Though I am asked to visit new customer locations regularly, I am able to quickly build relationships that enable me to help bring projects to a successful close.","duration":"Jul 2001 Nov 2002 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2002","start_date":"Jul 2001","subtitle":"Microsoft","title":"Microsoft Consultant"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"MTI College","company_id":null,"location":"","positions":[{"description":"Educated students in Microsoft MCSE 2000/2003 courses, including Windows 2000/2003 administration, TCP/IP, routing, and network design. Formulated effective lesson plans and provided student support. Educated students in Microsoft MCSE 2000/2003 courses, including Windows 2000/2003 administration, TCP/IP, routing, and network design. Formulated effective lesson plans and provided student support.","duration":"Jul 2001 Dec 2004 3 years 6 months","duration_short":"3 years 6 months","end_date":"Dec 2004","start_date":"Jul 2001","subtitle":"MTI College","title":"Network Technology Instructor and Educator"}],"url":""},{"company":"Lucent Worldwide","company_id":null,"location":"","positions":[{"description":"Troubleshot issues on both Microsoft Windows NT/2000 and Novell NetWare environments. Diagnosed and troubleshot TCP/IP and IPX issues and worked closely with client engineers and management.Key Accomplishments and Contributions as an Associate Technology ConsultantDesigned Active Directory and Exchange 2000 implementation for Sacramento Superior CourtsDesigned and implemented network solutions, including server builds, server placement, and server configurations, directory services, and a TCP/IP infrastructure and implemented policiesDeveloped and documented data and user migrations to a directory enabled network on an Enterprise scale and designed and documented the implementation of Novell ZENWorksDeveloped, planned, documented, and implemented all network designs in support of lifecycles","duration":"Jun 1998 Jul 2001 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jul 2001","start_date":"Jun 1998","subtitle":"Lucent Worldwide","title":"Network Systems Consultant / Network Specialist"}],"url":""},{"company":"Masters Institute","company_id":null,"location":"","positions":[{"description":"Educated students in Novell CNE and Microsoft MCSE courses, including Windows NT and NetWare administration, TCP/IP, routing, and network design. Developed and implemented effective lesson plans. Educated students in Novell CNE and Microsoft MCSE courses, including Windows NT and NetWare administration, TCP/IP, routing, and network design. Developed and implemented effective lesson plans.","duration":"Jul 1995 Jun 1998 3 years","duration_short":"3 years","end_date":"Jun 1998","start_date":"Jul 1995","subtitle":"Masters Institute","title":"Network Technology Instructor and Educator"}],"url":""},{"company":"Xtend Technologies Ltd","company_id":null,"location":"","positions":[{"description":"Administered Windows NT and NetWare networks for customer sites. Provided high-level customer service and support. Documented security implementation of Security Dynamics SecurID on networks. Administered Windows NT and NetWare networks for customer sites. Provided high-level customer service and support. Documented security implementation of Security Dynamics SecurID on networks.","duration":"Nov 1996 Jan 1998 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 1998","start_date":"Nov 1996","subtitle":"Xtend Technologies Ltd","title":"Network Consultant / Administrator"}],"url":""},{"company":"Aspect Telecommunications Corporation","company_id":null,"location":"","positions":[{"description":"Planned and implemented companywide software and hardware upgrades to desktop environments. Supported company desktop and printer environments and diagnosed and troubleshot technical issues. Planned and implemented companywide software and hardware upgrades to desktop environments. Supported company desktop and printer environments and diagnosed and troubleshot technical issues.","duration":"Nov 1995 Nov 1996 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 1996","start_date":"Nov 1995","subtitle":"Aspect Telecommunications Corporation","title":"Field and IT Engineer"}],"url":""},{"company":"Adaptec, Incorporated","company_id":null,"location":"","positions":[{"description":"Supported the company\'s SCSI product line and performed second-level support for escalation of issues. Supported the company\'s SCSI product line and performed second-level support for escalation of issues.","duration":"Nov 1994 Nov 1995 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 1995","start_date":"Nov 1994","subtitle":"Adaptec, Incorporated","title":"Technical Support / Escalation Specialist"}],"url":""}]', '["Javier Bercum, SMC “Had the honor of working side by side with Anthony for more than 15 months-Have to be 100% honest in this recommendation- Anthony is an incredible asset, organized-professional, on time, go extra miler, and it would be amazing to work with him again in the future. Available and willing to refer Anthony at anytime. ”","Brian Karasawa “Anthony is a team player and always puts the customer first. Anthony communicates well with customers and peers and always strives for win-win situations when dealing with tough situations. Anthony is always willing to step up to a challenge and gets involved and contributes so the entire team will benefit. I hope one day we will have the opportunity to work together again and I would always want Anthony on my team.”"]']### Assistant: The agent's job is to maintain customer relationships and ensure customer satisfaction, and today the user is reaching out to the agent because they need assistance in implementing technical solutions for their financial industry.
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### Human: Agent: ['Dylan Gourd', "First and foremost I'm a father and husband. I value family and friends more than anything. I am native to the South Orange County area. Sports were a focus of my youth greatly influencing my value on teamwork and comradery. In my free time, I enjoy, golfing, and being outdoors with my family. In regards to my professional career, I have focused on becoming the best Talent Acquisition professional I can be. I'm very passionate about people, becoming a better leader, and developing long-lasting professional relationships.", 'Talent Acquisition Partner at Accurate Background', 'Accurate Background', '[{"company":"Accurate Background","company_id":"accurate-background","industry":"Human Resources","location":"Irvine, California, United States","positions":[{"description":"","duration":"Nov 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Accurate Background","title":"Talent Acquisition Partner"}],"url":"https://www.linkedin.com/company/accurate-background"},{"company":"ASAPP","company_id":"asappco","location":"Orange County, California, United States","positions":[{"description":"- Led full lifecycle recruiting efforts for our Product, Research, and ML Infrastructure teams. - Consulted with executive team on updating interview process and debriefs. Directly improved in successfully decreasing candidate dropout rate and overall time to fill. - Collaborated and led Talent Acquisition team to successfully increase referral numbers by introducing specific onboarding social media initiatives for new hires. - Successfully achieved recruiting headcount numbers, beating current growth goals by 25%","duration":"May 2021 Nov 2021 7 months","duration_short":"7 months","end_date":"Nov 2021","start_date":"May 2021","subtitle":"ASAPP","title":"Senior Technical Recruiter"}],"url":"https://www.linkedin.com/company/asappco"},{"company":"CoreLogic","company_id":"corelogic","location":"Irvine, CA","positions":[{"description":"- Developed and executed sourcing and recruitment strategies to identify and attract external talent through passive and active methods.- Leveraged social media platforms and related strategies to strengthen the CoreLogic employment brand and identify candidates for current and anticipated opportunities at CoreLogic.- Developed, maintained, and communicated a broad understanding of the external market, and how it may influence Talent Acquisition strategies. Incorporated market and industry trends into day-to-day recruiting strategies and pipeline-development initiatives.- Drove talent acquisition activities in partnership with the hiring team; managed requisition and staffing related processes; supported onboarding and assimilation activities. Partnered with business leaders & HR partners to develop, extend, and negotiate employment offers.- Consulted with business leaders on talent-related strategies and initiatives throughout the course of a search.","duration":"Oct 2018 May 2021 2 years 8 months","duration_short":"2 years 8 months","end_date":"May 2021","start_date":"Oct 2018","subtitle":"CoreLogic","title":"Sr Technical Recruiter, Talent Acquisition"}],"url":"https://www.linkedin.com/company/corelogic"},{"company":"CyberCoders","company_id":"cybercoders","location":"Irvine CA","positions":[{"description":"- Managed a full desk recruitment process.- Worked with hiring managers to understand technical requirements and job descriptions, post job ads, create marketing emails, source candidates, coordinate interviews with team members, take interview feedback and set expectations for offer acceptance. - Sourcing - cold calling candidates, qualifying and verifying technical abilities, scheduling interviews, negotiating offers, closing candidates, and reviewing benefits. - Consulted clients on hiring process, interview strategy, and how to attract top talent.- CEO Club member with $400K + billing for 2017- CEO Club member with $400K + billing for 2018- Technical Recruiter who specialized in all technologies from software, frontend, backend, embedded, blockchain, security, and QA.","duration":"Dec 2015 Oct 2018 2 years 11 months","duration_short":"2 years 11 months","end_date":"Oct 2018","start_date":"Dec 2015","subtitle":"CyberCoders","title":"Technical Recruiter"}],"url":"https://www.linkedin.com/company/cybercoders"},{"company":"24 Hour Fitness","company_id":"24-hour-fitness","location":"Newport Beach, CA","positions":[{"description":"- Recruited, hired, trained and developed a strong team of Sales Advisors. - Responsible for the successful attainment of department targets, including membership revenue and member retention. - Conducted weekly (or as needed) meetings with direct reports to review performance and offer direction, motivation and guidance toward achieving individual and company goals. - Analyzed sales volume, retention and loss ratio trends to identify areas for improvement.- Obtained and managed corporate accounts for Southern California.","duration":"Oct 2012 Sep 2015 3 years","duration_short":"3 years","end_date":"Sep 2015","start_date":"Oct 2012","subtitle":"24 Hour Fitness","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/24-hour-fitness"}]', '["Bethany Cooper “I am delighted to recommend Dylan as a technical recruiter. Dylan has a strong background in tech recruiting, sourcing passive talent, building employer brand and managing a book of requisitions. Additionally, Dylan is an awesome team member! He builds strong rapport with his team members and loves to mentor. ”","Reed Kellick “Dylan was one of the top performers that I have ever managed. More importantly, he’s a loyal friend and a top notch human being. I would not hesitate recommending him to anyone that was looking to work with him. ”"]']
User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to manage high-profile client events, and today the user is reaching out to the agent because they need assistance in planning an upcoming event for their organization.
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### Human: Agent: ['Diletta Sgaggero-Kline', 'Hailing from Italy, I moved to the United States and settled in Berks County almost 8 years ago. My strong customer service background includes being an administrative assistant for a large Italian leather production company, where I traveled to expos and translated Italian for English-speaking customers. I have also worked for a local imported foods supplier in a fast-paced environment, where my focus was on ensuring quality customer service and order accuracy.I am now a recruiter and have been in the staffing industry for over 4 years! I am passionate about helping people achieve their goals and get you your perfect job!', 'Driver Hiring Specialist at Penske Logistics', 'Penske Logistics', '[{"company":"Penske Logistics","company_id":"penske-logistics","industry":"Logistics and Supply Chain","location":"Reading, Pennsylvania Area","positions":[{"description":"","duration":"Nov 2019 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Penske Logistics","title":"Driver Hiring Specialist"}],"url":"https://www.linkedin.com/company/penske-logistics"},{"company":"PeopleShare","company_id":"peopleshare","location":null,"positions":[{"description":"-Source Candidates and pipeline quality talent for current and future clients-Maintain communication with active candidates -Conduct phone screen and in-person interviews on a daily basis-Focus on finding top talent in the following areas: Administration, Office Support, Marketing, Human Resource, and light industrial position-Maintain open communications with clients to present the best talent-Prepare and finalize onboarding, including payroll, policy explanation, Worker’s compensation, expectations, and referral program","duration":"Apr 2019 Nov 2019 8 months","duration_short":"8 months","end_date":"Nov 2019","start_date":"Apr 2019","subtitle":"PeopleShare","title":"Recruiter"},{"description":"• Welcome candidates and visitors to the branch office• Post open job requisitions on job boards and social media• Discuss open positions with candidates• Schedule and confirm in-person interviews for senior team members• Manage the office calendar• Review employment documents with candidates - ensure completion of each file• Complete documentation within candidate database• Coordinate skills testing, background checks and employment verification• Track and manage office and staff equipment and supplies• Filling out correction form for payroll• Prepare orientation for candidates","duration":"Apr 2017 Apr 2019 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2019","start_date":"Apr 2017","subtitle":"PeopleShare","title":"Recruiting Coordinator"}],"url":"https://www.linkedin.com/company/peopleshare"},{"company":"Russo Food & Market","company_id":"russo-food-&-market","location":"Reading, Pennsylvania Area","positions":[{"description":"• Managed orders for existing and new customers• Greeted clients and checked all invoices for same day pick up • Created new invoices for future orders• Resolved credit discrepancies with orders on a daily basis• Responsible for checking inventory and processing orders• Responsible for balancing all registers receipts at the close of business day • Managed orders for existing and new customers• Greeted clients and checked all invoices for same day pick up • Created new invoices for future orders• Resolved credit discrepancies with orders on a daily basis• Responsible for checking inventory and processing orders• Responsible for balancing all registers receipts at the close of business day","duration":"Apr 2014 Mar 2017 3 years","duration_short":"3 years","end_date":"Mar 2017","start_date":"Apr 2014","subtitle":"Russo Food & Market","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/russo-food-&-market"},{"company":"Di.a.ma Pellami Srl","company_id":null,"location":"Vicenza Area, Italy","positions":[{"description":"• Managed office for a leather manufacturing Company• Traveled with company CEO to meet with clients all over the world including Europe, China, Russia, and the U.S.• Served as a language translator for non-Italian speaking clients• Attended trade shows/expos where company participated in publicizing business • Managed office for a leather manufacturing Company• Traveled with company CEO to meet with clients all over the world including Europe, China, Russia, and the U.S.• Served as a language translator for non-Italian speaking clients• Attended trade shows/expos where company participated in publicizing business","duration":"Feb 2008 Sep 2013 5 years 8 months","duration_short":"5 years 8 months","end_date":"Sep 2013","start_date":"Feb 2008","subtitle":"Di.a.ma Pellami Srl","title":"Administrative Assistant"}],"url":""}]', '["LinkedIn User “I\'ve had the pleasure of working with Diletta at PeopleShare for quite some time and her excellent work ethic and sunny disposition was always a breath of fresh air. she was always willing to go above and beyond and was a great co worker,Diletta would be an asset to any company that hires her.”","Keegan Moyer “I worked with Diletta during our time at PeopleShare in Reading, PA. She is one of the most caring and committed people I have ever had the pleasure of working with. Her passion towards life shines through to the work place as she strives to provide the best possible service to all stakeholders, internal and external. I would want and welcome to be apart of any team that I was leading. I have no doubt that she will be successful in anything that she does. ”"]']
User: ['Barbara Whatley-Render', 'Customer Service Driven', 'High-profile Service Professional', 'Self-Employed Contractor', '[{"company":"Self-Employed Contractor","company_id":"self-employed-contractor","industry":"Management Consulting","location":"","positions":[{"description":"Spa consulting and opening task force Spa consulting and opening task force","duration":"Oct 2017 - Present 4 years 1 month","duration_short":"4 years 1 month","end_date":"Present","start_date":"Oct 2017","subtitle":"Self-Employed Contractor","title":"Spa Consultant"}],"url":"https://www.linkedin.com/company/self-employed-contractor"},{"company":"Ocala Homes and Farms","company_id":"ocala-homes-and-farms-","location":"Ocala, Florida Area","positions":[{"description":"","duration":"Mar 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Mar 2019","subtitle":"Ocala Homes and Farms","title":"Real Estate Agent"}],"url":"https://www.linkedin.com/company/ocala-homes-and-farms-"},{"company":"Royal Shell Real Estate, Inc.","company_id":"royal-shell-real-estate-inc-","location":"Ocala, Florida Area","positions":[{"description":"Ready to list and sell!! Ready to list and sell!!","duration":"Nov 2016 Mar 2019 2 years 5 months","duration_short":"2 years 5 months","end_date":"Mar 2019","start_date":"Nov 2016","subtitle":"Royal Shell Real Estate, Inc.","title":"Realtor"}],"url":"https://www.linkedin.com/company/royal-shell-real-estate-inc-"},{"company":"Golden Ocala Golf & Equestrian Club","company_id":null,"location":"2800 NW 80th Terrace","positions":[{"description":"","duration":"Feb 2007 Dec 2018 11 years 11 months","duration_short":"11 years 11 months","end_date":"Dec 2018","start_date":"Feb 2007","subtitle":"Golden Ocala Golf & Equestrian Club","title":"Spa & Fitness Director"}],"url":""},{"company":"Rager IntergraLife Spa","company_id":null,"location":"Fort Myers, Florida Area","positions":[{"description":"Evaluated internal operations and made recommendations that improved bottom line Recommended and configured salon and spa software Manage financials and budget for skin care clinic Created teen marketing event venues Established retail merchandising and placement for maximum sales effectiveness Created promotions and oversaw all design and verbiage spa marketing/advertising & public relations efforts Promote new accounts for skin care line and create private label opportunities for high end SpasImplement new resort spa accounts with IntegraDerm skin care products, procedures,training and certificationDeveloped job descriptions, payroll salaries and incentives programs","duration":"May 2005 Feb 2007 1 year 10 months","duration_short":"1 year 10 months","end_date":"Feb 2007","start_date":"May 2005","subtitle":"Rager IntergraLife Spa","title":"Spa Consultant with Resort Spa Concepts"}],"url":""},{"company":"Pink Shell Beach Resort & Spa","company_id":null,"location":"Fort Myers, Florida Area","positions":[{"description":"Designed packages and menus for leisure, group and conference marketsDetermined product and supplies to be used by the treatment professionals and sold in retailDeveloped job descriptions, payroll salaries and incentives programs Developed staff recruitment training & retention programsDeveloped inventory controls and systems, financial projections and budgetsManaged all equipment placement and installDeveloped spa operational procedure manualCreated branded amenities for spa Developed marketing plan Commenced OpeningFull P&L responsibilityHandled television and print media interviews for the spaDeveloped web site informationEstablished holistic and spa service menuExecutive Committee Position","duration":"Jan 2004 May 2005 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2005","start_date":"Jan 2004","subtitle":"Pink Shell Beach Resort & Spa","title":"Consultant with Resort Spa Concepts"}],"url":""},{"company":"Hawks Cay Resort","company_id":"hawks-cay-resort","location":"Hawks Cay, located in the Florida Keys","positions":[{"description":"Cordinated concept design & planning of upcoming new resort spaDeveloped the teen spa concept Determined equipment & product selectionDesigned packages and menus for leisure, group and conference marketsEstablished menu and price point for Spa, Salon, and Fitness CenterDetermined product and supplies to be used by the treatment professionals and sold in retailDeveloped job descriptions, payroll salaries and incentives programs Developed staff recruitment training & retention programsDeveloped inventory controls and systems, financial projections and budgetsManaged all equipment placement and installCommenced OpeningCreated branded amenities for spa and 270 hotel room/ 170 villa\'s and retail program throughout resort and marina","duration":"Apr 2002 Jan 2004 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jan 2004","start_date":"Apr 2002","subtitle":"Hawks Cay Resort","title":"Spa Consultant with Resort Spa Concepts"}],"url":"https://www.linkedin.com/company/hawks-cay-resort"},{"company":"Hyatt Regency Pier 66","company_id":null,"location":"Miami/Fort Lauderdale Area","positions":[{"description":"Managed high volume 16 room/station spaSupervised managed/oversaw spa operationsDeveloped staff recruitment training & retention programs, interviewed, hired/discharged spa personnelSet up training with industry related software, RIODeveloped inventory controls and system, financial projections and budgetsDeveloped job descriptions, payroll salaries and incentives programsDesigned packages and menus for leisure, group and conference marketsDeveloped Camp Hyatt programConducted staff training and core standards with evaluationsHandled television and print media interviews for the spa Created holiday spa service that was filmed for local television stations","duration":"Apr 1998 Apr 2002 4 years 1 month","duration_short":"4 years 1 month","end_date":"Apr 2002","start_date":"Apr 1998","subtitle":"Hyatt Regency Pier 66","title":"Spa Director"}],"url":""}]', '["Robert Mayer “Barbara is an asute professional ! Failure is never an option, and success is always her goal!”","Jim Allmand CHA, CFBE “Barbara reported directly to me, as the Spa Director for about four years; and I can honestly say, that under her leadership, our Spa was the envy (and the cause) of many existing resorts in Fort Lauderdale opening new Spa facilities to compete with the highest rated resort in the area, the Hyatt Regency Pier Sixty-Six Resort and Marina. As the leader of our Spa team, she was always ahead of our competitors with new, unique and new treatments, creating additional revenues. Constant service training and ideas on how to increase customer traffic was always a priority; as well as producing consistent sales and profits, year after year. She is a team leader, loyal and respected by those who know her. Anybody that uses her services, will not be disappointed.”"]']### Assistant: The agent's job is to recruit and help people find their perfect job, and today, the agent is reaching out to the user to discuss potential employment opportunities in the real estate industry.
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### Human: Agent: ['Joshua Yoon', 'Josh is a solution-oriented account executive with a proven track record of success in SaaS sales with previous experience in healthcare data & analytics. He is currently focused on enabling benefits professionals to give their employees control of their health and financial potential through personalized decision support at open enrollment. Specialties include: Inside Sales, Business Development, Marketing, Account Management, Social Media, Branding, Engagement, and Online Advertising.', 'Connecting Benefit Leaders with the Enrollment Experience Employees Deserve | Account Executive at Nayya', 'Nayya', '[{"company":"Nayya","company_id":"nayya","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Jun 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jun 2022","subtitle":"Nayya","title":"Account Executive, Enterprise"},{"description":"","duration":"Jan 2022 Jun 2022 6 months","duration_short":"6 months","end_date":"Jun 2022","start_date":"Jan 2022","subtitle":"Nayya","title":"Account Executive, Mid Market"}],"url":"https://www.linkedin.com/company/nayya"},{"company":"Pavilion","company_id":"join-pavilion","location":"Greater Boston","positions":[{"description":"","duration":"Jun 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jun 2022","subtitle":"Pavilion","title":"Member"}],"url":"https://www.linkedin.com/company/join-pavilion"},{"company":"Definitive Healthcare","company_id":"definitive-healthcare","location":null,"positions":[{"description":"","duration":"Jul 2020 Dec 2021 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2021","start_date":"Jul 2020","subtitle":"Definitive Healthcare","title":"Account Executive"},{"description":"","duration":"Jul 2018 Jun 2020 2 years","duration_short":"2 years","end_date":"Jun 2020","start_date":"Jul 2018","subtitle":"Definitive Healthcare","title":"Inside Sales Representative"}],"url":"https://www.linkedin.com/company/definitive-healthcare"},{"company":"Ntroduced","company_id":"ntroduced","location":"Greater Boston Area","positions":[{"description":"","duration":"Sep 2017 May 2018 9 months","duration_short":"9 months","end_date":"May 2018","start_date":"Sep 2017","subtitle":"Ntroduced","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/ntroduced"},{"company":"Entertainment Partners","company_id":"entertainment-partners","location":"Burbank, California","positions":[{"description":"","duration":"May 2016 Aug 2016 4 months","duration_short":"4 months","end_date":"Aug 2016","start_date":"May 2016","subtitle":"Entertainment Partners","title":"Finance Intern"}],"url":"https://www.linkedin.com/company/entertainment-partners"}]', '["James Ruggeri “Josh Yoon was a real pleasure to manage. He is not only an intelligent sales professional but also an inspiring strategist who goes above and beyond for his prospects. He excels at making strong connections and delivering value to decision makers. Josh will be an asset to any company and comes highly recommended. ”","Jonathan Samuels “Josh has been an outstanding marketing intern for The Sales Club. He\'s bright, outgoing, and very savvy with technology. He\'s my go to person that I bounce marketing ideas off of. I couldn\'t recommend Josh more highly for any role. Jonathan Samuels Founder The Sales Club”"]']
User: ['Tori Nicholson', 'Experienced professional interested in positions that support Human Resource functions. Strong clerical skills, excellent at establishing working relationships and serving as a liaison between management and employees to identify issues.', 'Administrative Professional', 'Private', '[{"company":"Private","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Private","title":"Human Resources Office Manager"}],"url":""},{"company":"Express Employment Professionals","company_id":"express-employment-professionals_163746","location":"United States","positions":[{"description":"","duration":"Nov 2011 May 2020 8 years 7 months","duration_short":"8 years 7 months","end_date":"May 2020","start_date":"Nov 2011","subtitle":"Express Employment Professionals","title":"Employment Specialist"}],"url":"https://www.linkedin.com/company/express-employment-professionals_163746"}]', '["Mike Cummings “Tori was a pleasure to work with. Her hands on approach was the difference. She was always prompt and friendly when providing services and correcting issues. I wouldn\'t hesitate on working closely with her again. ”","Danisha Lowe “Tori is an awesome person to work with. She is very stern and communicates very well. She also works well under pressure. I Have always believed in her journey to success and how she instills success in others. For questions or converse please feel free to contact to me Via email lowedanisha@yahoo.com ”"]']### Assistant: The agent's job is to connect benefit leaders with the enrollment experience employees deserve, and today the user is reaching out to the agent because they need personalized decision support at open enrollment to support Human Resource functions.
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### Human: Agent: ['Terry Fishman', 'YOU HAVE FOUND YOUR EXPERT IN REAL ESTATE AND LENDING DISCOVER HOW MY SPECIALIZED KNOWLEDGE CAN HELP YOU I have been active in the Real Estate industry holding a Broker license for over 40 years. During that time I have owned and run several different Real Estate based companies with sales of over $50,000,000 per year in each company. This provides my clients with extensive knowledge and experience of all aspects of the Real Estate industry. I hold licenses in Health Insurance, Tax Preparation and am Notary Public which allows me to advise clients on several different aspects of business allowing clients to make more informed decisions. Graduate of the Realtor Institute adding to my knowledge base and providing completely balanced advice to clients. I hold a certificate as a Mediator having attended the Strauss Institute at Pepperdine University which eases the negotiation process. Very active in local affairs holding many Chairman and President positions in local organizations which means I have detailed knowledge of the advantages of the local Ventura County market to assist prospective buyers. MY PASSIONS AT WORK FOR YOU Apart from the personal satisfaction of helping clients to buy or sell a new home I love working with young children and see the sense of wonderment when they embrace a new idea for the first time, I am passionate about the Performing Arts both by active participation on stage or organizing and developing new Theater groups. I am devoted to the happiness and satisfaction of my clients giving each client undivided attention to the exclusion of everything else. I will spend 24/7 devoted to my clients. Because of my stage experience and my Mediator skills I have very excellent communication abilities which makes the negotiation process much smoother. EXPERT IN MY FIELD Decades of experience in the Real Estate and Lending industries means that I have seen almost every possible scenario that can occur in a transaction and advise my clients of possible outcomes and how to handle them. CONTACT ME Read my profile then contact me through Linkedin or Text on 805-390-5780 or Call on 805-277-7223 or email at terry@cambridgeproperties.net and discuss if we are a good fit to work together.', "Ready to get out of the RUT. It's time for your DREAM home. Work with an EXPERT in the field to satisfy your desires. Fulfil your dream with the MINIMUM disruption, time and fuss.", 'Cambridge Properties', '[{"company":"Cambridge Properties","company_id":null,"location":"Thousand Oaks, CA","positions":[{"description":"Providing expert Real Estate services for Buyers and Sellers. Contact us to see if we have a fit for working together. Providing expert Real Estate services for Buyers and Sellers. Contact us to see if we have a fit for working together.","duration":"Sep 2012 - Present 9 years 9 months","duration_short":"9 years 9 months","end_date":"Present","start_date":"Sep 2012","subtitle":"Cambridge Properties","title":"Broker / Owner"}],"url":""},{"company":"Oak Court Funding","company_id":null,"location":"Thousand Oaks, CA","positions":[{"description":"Loan Brokerage offering all types of loans. Conventional, Government and Hard Money. Specializing in Manufactured Homes Loan Brokerage offering all types of loans. Conventional, Government and Hard Money. Specializing in Manufactured Homes","duration":"Jun 2008 - Present 14 years","duration_short":"14 years","end_date":"Present","start_date":"Jun 2008","subtitle":"Oak Court Funding","title":"Broker / Owner"}],"url":""},{"company":"City of Thousand Oaks","company_id":null,"location":"","positions":[{"description":"Past Chairman of Thousand Oaks Arts Commission responsible for overseeing all Arts activities in the City of Thousand Oaks Past Chairman of Thousand Oaks Arts Commission responsible for overseeing all Arts activities in the City of Thousand Oaks","duration":"2004 2010 6 years","duration_short":"6 years","end_date":"2010","start_date":"2004","subtitle":"City of Thousand Oaks","title":"Past Chair of Arts Commision"}],"url":""},{"company":"Civic Arts Plaza Board of Governors","company_id":null,"location":"Thousand Oaks, California","positions":[{"description":"The Board of Governors of the Civic Arts Plaza was responsible for overseeing the day to day operation of the two \'state of the art\' theaters and the City Hall housed in the newly built Civic Arts Plaza in Thousand Oaks, California The Board of Governors of the Civic Arts Plaza was responsible for overseeing the day to day operation of the two \'state of the art\' theaters and the City Hall housed in the newly built Civic Arts Plaza in Thousand Oaks, California","duration":"Sep 2005 Aug 2009 4 years","duration_short":"4 years","end_date":"Aug 2009","start_date":"Sep 2005","subtitle":"Civic Arts Plaza Board of Governors","title":"Board Member"}],"url":""},{"company":"Petit Playhouse - Elite Theatre","company_id":null,"location":"Oxnard, CA","positions":[{"description":"Make artistic decisions on Theatre program season and assist guest Directors and Producers in mounting productions. Make artistic decisions on Theatre program season and assist guest Directors and Producers in mounting productions.","duration":"Sep 2004 Aug 2006 2 years","duration_short":"2 years","end_date":"Aug 2006","start_date":"Sep 2004","subtitle":"Petit Playhouse - Elite Theatre","title":"Past Artistic Director"}],"url":""},{"company":"Friends of the Civic Arts Plaza","company_id":null,"location":"Thousand Oaks, CA","positions":[{"description":"Past President of the Friends of the Civic Arts Plaza. A volunteer organization responsible for providing support to the activities of the Thousand Oaks Civic Arts Plaza Past President of the Friends of the Civic Arts Plaza. A volunteer organization responsible for providing support to the activities of the Thousand Oaks Civic Arts Plaza","duration":"Aug 1994 Jul 2006 12 years","duration_short":"12 years","end_date":"Jul 2006","start_date":"Aug 1994","subtitle":"Friends of the Civic Arts Plaza","title":"Past President"}],"url":""}]', '["Stephanie Wilson,CFRE “Terry is a professional in every aspect of his life. If he tells you he will take care of something, he takes care of it. A kind and caring person who is always on time and prepared. ”","Kaz Hashemi “Terry is a ver genuine & straightforward person.”","Elizabeth Sevilla “I have known Terry for about 10 years and can truthfully say he is a person of high integrity always to help his clients achieve their desires and work with others whatever their needs may be.”","Drita Kessler “A man of integrity and great passion for his work.”","Kevin Dibben “I have known Terry for about 25 years and I can state without any hesitancy that he is a person of high integrity. In every situation Terry is unwaiverably fair, honest and reliable. He is always accessible and returns calls promptly, which I find is an increasingly rare virtue. Terry Fishman is someone I trust.”","Patricia Lynn Strickland “Terry is a great networker and has multi-faceted talents. He has a polished presentation and is a pleasure to work with.”","Lane Davies “I have worked with Terry off and on for 18 years in the Ventura County arts community, and have always found him to be an energetic and enthusiastic advocate and administrator of arts and culture in the region. I recommend him without reservation.”","Sue Marrone “When I worked with Terry, I found him to be honest and complete follow through on the tasks.”","Larry Haney “Terry is an amazing; Director, Producer and Actor. I have had the pleasure of working for and with Terry on a few different projects. As a Director; Terry is able to set the tone of the scene, explain, describe, and direct you with a gracious style that connects with the actor in a personal yet professional way. He knows exactly what he wants and knows how to tell a story. As an Actor; Terry is truly dedicated to his craft, and it shows during his performance. He is a natural born Actor. And as an Actor myself I find myself watching Terry perform. He clearly makes strong positive choices when developing any character he portrays. Terry has a lot to offer the scene studying actor. As a Producer; When I am cast in one of Terry\'s plays I always feel confident in his ability to produce. I know everything will be in it\'s place and that the project is always on budget and on schedule. I will work with Terry any time he asks and me to. Terry is a true asset to any organization or project!”","Rebecca Pillsbury “Terry is a dedicated and self-motivated worker. He works well with others and demonstrates tact in offering constructive criticisms. He also respects those in authority and understands the need to be detail oriented and yet still see the bigger picture.”","Stephanie Wilson,CFRE “Terry is extremely reliable, a hard worker with attention to detail and always a joy to work with.”","Larry Jordan “I had the pleasure of working with Terry Fishman when I hired him to fill in as interim sales and marketing manage. He was diligent, focuses, and had lots of good ideas. I just wish I could have had him on staff longer. Larry”","Marc Silver “Terry is a dedicated professional. Hard working, dependable and always produces a good result. A clear view of the big picture.”"]']
User: ['Wendy J. Wolfswinkel, CPA', 'Serving clients in Colorado with all of their residential mortgage lending needs. Please call me at 719-332-7957.', 'CPA, CFO', 'Sierra Properties, Inc.', '[{"company":"Sierra Properties, Inc.","company_id":null,"location":"Colorado Springs, CO","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Sierra Properties, Inc.","title":"CFO"}],"url":""},{"company":"Family Services of Metro Orlando","company_id":"family-services-of-metro-orlando","location":"","positions":[{"description":"I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit. I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit.","duration":"Oct 2006 Apr 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2011","start_date":"Oct 2006","subtitle":"Family Services of Metro Orlando","title":"CFO"}],"url":"https://www.linkedin.com/company/family-services-of-metro-orlando"},{"company":"The Colorado Springs School","company_id":"the-colorado-springs-school","location":"","positions":[{"description":"CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign. CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign.","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"The Colorado Springs School","title":"Business Manager"}],"url":"https://www.linkedin.com/company/the-colorado-springs-school"},{"company":"Protocol Marketing (Formerly Saligent, Inc.)","company_id":"protocol-marketing","location":"","positions":[{"description":"Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol. Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Protocol Marketing (Formerly Saligent, Inc.)","title":"Controller"}],"url":"https://www.linkedin.com/company/protocol-marketing"},{"company":"USA Basketball","company_id":"usa-basketball","location":"","positions":[{"description":"Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States. Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States.","duration":"1990 1999 9 years","duration_short":"9 years","end_date":"1999","start_date":"1990","subtitle":"USA Basketball","title":"Assistant Executive Director/Finance"}],"url":"https://www.linkedin.com/company/usa-basketball"}]', '["Rebecca Reynolds-Russell “I have had the pleasure of working with Wendy for the past four years as her relationship manager at Fifth Third Bank. Wendy committed herself to establishing efficient financial management practices for Family Services of Metro Orlando. One of Wendy\'s best talents is her ability to lead and develop her team. She was always able to delegate confidently and I have enjoyed working with each of her team members. I have to say that Wendy can also be tough during the negotiation process and she certainly made sure that she got the most value out of all of her professional relationships. Wendy also has a great ability to manage board members and develop strategic partnerships outside her organization.”","Jeffry Ziegler “Wendy and I worked together a few years ago when she was the Controller for the Colorado Springs Division of our company. Wendy was a very personable, energetic individual and was a pleasure to work with. I found her to be very responsive to my information requests and the accuracy of the financial data to be very good. I think Wendy would be a good addition to any company looking for a good Financial Controller.”"]']### Assistant: The agent's job is to provide expert real estate services to buyers and sellers, and today the user is reaching out to the agent because they need assistance with their residential mortgage lending needs.
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### Human: Agent: ['William Lee', 'Career Profile: Experienced finance professional with solid track record in improving financial results and business processes ▪ Hands-on leader with an entrepreneurial attitude ▪ Offers creative solutions to complex problems ▪ Results-driven with a can-do attitude Highlights: ▪ Corporate FP&A and consulting experience in both public & startup companies (Series B to D) ▪ Specialties: Process improvement, management / investor / metrics reporting, forecasting, modeling, system implementation and M&A ▪ System: Adaptive Insight, Anaplan, Host Analytics, NetSuite, Intacct, Hyperion, Salesforce & Oracle BI ▪ Industries: Software (SaaS), Technology, Pharmaceutical & Healthcare', 'VP Finance at Mya', 'Mya Systems', '[{"company":"Mya Systems","company_id":"myasystems","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Apr 2020 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Mya Systems","title":"VP Finance"}],"url":"https://www.linkedin.com/company/myasystems"},{"company":"ForgePoint Capital","company_id":"forgepoint-capital","location":"San Mateo, California, United States","positions":[{"description":"","duration":"Mar 2020 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Mar 2020","subtitle":"ForgePoint Capital","title":"Financial Management Consultant"}],"url":"https://www.linkedin.com/company/forgepoint-capital"},{"company":"Kenna Security","company_id":"kennasecurity","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Dec 2018 Mar 2020 1 year 4 months","duration_short":"1 year 4 months","end_date":"Mar 2020","start_date":"Dec 2018","subtitle":"Kenna Security","title":"Director of FP&A"}],"url":"https://www.linkedin.com/company/kennasecurity"},{"company":"Jaunt VR","company_id":"jauntvr","location":"","positions":[{"description":"","duration":"Feb 2018 Nov 2018 10 months","duration_short":"10 months","end_date":"Nov 2018","start_date":"Feb 2018","subtitle":"Jaunt VR","title":"Director of FP&A"}],"url":"https://www.linkedin.com/company/jauntvr"},{"company":"Impetus Consulting Group (ImpetusCG)","company_id":"impetuscg-us","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Aug 2016 Feb 2018 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2018","start_date":"Aug 2016","subtitle":"Impetus Consulting Group (ImpetusCG)","title":"Consulting Manager"}],"url":"https://www.linkedin.com/company/impetuscg-us"},{"company":"Self Emplyoed","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"","duration":"Feb 2015 Aug 2016 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2016","start_date":"Feb 2015","subtitle":"Self Emplyoed","title":"Independent Consultant, Financial Planning & System"}],"url":""},{"company":"Integral Development Corp.","company_id":"integral-development-corporation","location":"Palo Alto, CA","positions":[{"description":"","duration":"Jun 2013 Feb 2015 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2015","start_date":"Jun 2013","subtitle":"Integral Development Corp.","title":"Sr. Manager Corporate FP&A"}],"url":"https://www.linkedin.com/company/integral-development-corporation"},{"company":"Navis","company_id":"navis","location":"Oakland, CA","positions":[{"description":"","duration":"Jan 2012 Jun 2013 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2013","start_date":"Jan 2012","subtitle":"Navis","title":"Head of FP&A"}],"url":"https://www.linkedin.com/company/navis"},{"company":"Equinix","company_id":"equinix","location":"Redwood City","positions":[{"description":"","duration":"Dec 2005 Jan 2012 6 years 2 months","duration_short":"6 years 2 months","end_date":"Jan 2012","start_date":"Dec 2005","subtitle":"Equinix","title":"Corporate FP&A Manager"}],"url":"https://www.linkedin.com/company/equinix"},{"company":"Kaiser Permanente","company_id":"kaiser-permanente","location":"","positions":[{"description":"","duration":"Jan 2001 Dec 2005 5 years","duration_short":"5 years","end_date":"Dec 2005","start_date":"Jan 2001","subtitle":"Kaiser Permanente","title":"Database Administrator / Financial Analyst"}],"url":"https://www.linkedin.com/company/kaiser-permanente"}]', '["Eric Mersch “I brought Will to Mya Systems because I needed a strong finance lead who could serve as a business partner to the C-team. He worked closely with the sales, marketing and customer success organizations to develop and manage KPIs for those organizations. On the finance side, he built and managed a very complex financial model that supported strategic planning and business performance reporting and analysis. Will managed the annual budget process working collaboratively with the entire organization. Throughout his time, he served as a role as a source of SaaS knowledge, providing guidance, promoting and implementing SaaS metrics. In accounting, he managed the outsourced accounting function, provided valuable guidance on ASC 606 and aggressively worked collections. ”","Charles Coaxum “Although Will works in Finance and I lead our CX team at Kenna Security, he is instrumental in helping me run my business. Will provides detailed financial analysis and insights that are vital in assisting me make sound business decisions. He not only responds quickly to requests, Will goes above and beyond to provide information to me prior to requesting. In a fast-paced and ever changing environment Will meets or exceeds deadlines while managing multiple project and priorities. He is and asset and team player with the personality needed to help manage difficult situations. I am happy to highly recommend William.”"]']
User: ['Karl Nygard', 'I provide leadership and vision to the finance and accounting functions. This includes process re-engineering, finance & accounting systems, and strategic planning. I leverage my technical background with my business and process knowledge to find elegant solutions to financial management problems.Specialties: Finance & Accounting leadership, Corporate Performance Management, project management, business & competitive strategy, and client relationships.', 'Finance Manager, Finance and Business Operations at King County', 'King County', '[{"company":"King County","company_id":null,"location":"Greater Seattle Area","positions":[{"description":"","duration":"May 2016 - Present 5 years 3 months","duration_short":"5 years 3 months","end_date":"Present","start_date":"May 2016","subtitle":"King County","title":"Finance Manager, Finance and Business Operations"}],"url":""}]', '["“Karl is a very supportive and dependable manager. He is very knowledgeable about his field and provide clear guidelines. Excellent internal and external customer services. It was great to work for Karl.”","“Karl ensures open communication and staff camaraderie, readily shared his expert knowledge in Cognos to help train staff, and created a culture of mutual trust in both the performance and duties assigned to the group. Very client orientated, working both with internal and external clients to better understand their needs, as well as the best way to present, and adjust complex financial information in a format readily understandable to the level of audience. Karl brings out the best in people; he deals with problems head on and identifies opportunities to maximize improvements and success of the company.”"]']### Assistant: The agent's job is to provide financial analysis and insights to assist in making sound business decisions, and today the user is reaching out to the agent because they need assistance with process re-engineering and strategic planning in the finance and accounting functions.
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### Human: Agent: ['Vince Latchford', 'I solve complex business problems using package software and intense collaboration with the business sponsors while building highly effective teams. With a collaborative style and experience in multiple industries and organization sizes from startup to Fortune 500 size, I can deliver results in both a leadership and consulting role. As a successful executive of teams to 450 in size, with experience in virtual and cross border projects, I’ve also managed multiple teams within a program and from around the world. Specialties: Fixing broken projects and building dominant and effective teams. I also specialize in Business Process Optimization and Reengineering, Project and Program Management, Quality Improvement', 'Vice President, North American Professional Services at Conga', 'Conga', '[{"company":"Conga","company_id":"conga","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"","duration":"May 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"May 2020","subtitle":"Conga","title":"Vice President, NA Customer Success Professional Services"}],"url":"https://www.linkedin.com/company/conga"}]', '["Adam Rosenfield “I worked for Vince as a practice director while at Apttus. A highly skilled leader with an ability to build and manage diverse teams - he was a strong listener and incredibly pro-active about coaching highly diverse teams into succeeding with what they do best. With customers - he was able to reduce the noise and distill risks and challenges into solvable problems. Very much \\"hands on\\" - he was exceptional at building trust across the board. He\'d be a valuable asset to any organization.”","Peter Horton “Vince Latchford is one of those rare execs that combines the ability to listen with empathy, give guidance with authority, and ground the relationship in trust…consistently. My experience over the last 20 years is those characteristics are hard to come by in one person.”"]']
User: ['Brian Finn', '20+ years of Sales with expertise in Key Account Management. Knowledge in Purchasing, Inventory control and some accounting. Specialties: Extensive Electronics knowledge. Getting the hard to find items quickly.', 'Head of Purchasing & Vendor Management at LiteGear Inc.', 'LiteGear Inc.', '[{"company":"LiteGear Inc.","company_id":"litegear-inc.","industry":"Entertainment Providers","location":null,"positions":[{"description":"","duration":"Dec 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Dec 2019","subtitle":"LiteGear Inc.","title":"Head of Purchasing & Vendor Management"},{"description":"","duration":"May 2016 Dec 2019 3 years 8 months","duration_short":"3 years 8 months","end_date":"Dec 2019","start_date":"May 2016","subtitle":"LiteGear Inc.","title":"Sourceror"}],"url":"https://www.linkedin.com/company/litegear-inc."},{"company":"Orvac Electronics","company_id":"orvac-electronics","location":"","positions":[{"description":"Commercial Sales - Developing new accounts Commercial Sales - Developing new accounts","duration":"Feb 2010 May 2016 6 years 4 months","duration_short":"6 years 4 months","end_date":"May 2016","start_date":"Feb 2010","subtitle":"Orvac Electronics","title":"Commercial Sales"}],"url":"https://www.linkedin.com/company/orvac-electronics"},{"company":"Electronic City Inc.","company_id":null,"location":"","positions":[{"description":"Everything Everything","duration":"Jan 1994 Feb 2010 16 years 2 months","duration_short":"16 years 2 months","end_date":"Feb 2010","start_date":"Jan 1994","subtitle":"Electronic City Inc.","title":"VP"}],"url":""},{"company":"ITC Electronics","company_id":null,"location":"","positions":[{"description":"Electronic sales including Test & Measurement, Car Audio... Electronic sales including Test & Measurement, Car Audio...","duration":"Jan 1988 Jan 1994 6 years 1 month","duration_short":"6 years 1 month","end_date":"Jan 1994","start_date":"Jan 1988","subtitle":"ITC Electronics","title":"Assistant Store Manager"}],"url":""}]', '["Lesli Esposito, C.P.M. “Brian was extremely helpful and professional in our dealings. Brian is a true asset to his company.”","Shannon Ward “Brian\'s is our \\"go to\\". He knows everybody.”"]']### Assistant: The agent's job is to solve complex business problems and build effective teams, and today, the agent is reaching out to the user because they need assistance in purchasing hard-to-find electronics items for their company.
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### Human: Agent: ['Zhengyang Li', 'I don\'t just make games. I craft them, fill them with passion and love. In fact, the word "passion" can never describe how I love games. It\'s my dream, my life. (Engine, Gameplay, Tools)', 'Software Engineer in Game.', 'Hangar 13', '[{"company":"Hangar 13","company_id":"hangar-13","industry":"Computer Games","location":"Novato, California, United States","positions":[{"description":"Unannounced AAA Title Unannounced AAA Title","duration":"Jan 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Jan 2021","subtitle":"Hangar 13","title":"Gameplay Engineer"}],"url":"https://www.linkedin.com/company/hangar-13"},{"company":"Stealth Game Startup","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"- Gameplay & Systems (Owner of several major systems)- Game Engine (C++, C#, ECS)- Tools (dev/editor/debug)- Networking (frontend/backend/mongoDB)- Cross-platform (PC, Mac, iOS, Android, WebGL)- Misc stuff - Gameplay & Systems (Owner of several major systems)- Game Engine (C++, C#, ECS)- Tools (dev/editor/debug)- Networking (frontend/backend/mongoDB)- Cross-platform (PC, Mac, iOS, Android, WebGL)- Misc stuff","duration":"Aug 2018 Dec 2020 2 years 5 months","duration_short":"2 years 5 months","end_date":"Dec 2020","start_date":"Aug 2018","subtitle":"Stealth Game Startup","title":"Software Engineer"}],"url":""},{"company":"CONFETTI Interactive, Inc.","company_id":"confetti-special-effects-inc.","location":"Greater San Diego Area","positions":[{"description":"• Engineered and maintained the open source, cutting edge graphics framework The Forge.• Improved StarVR SDK in the aspects of performance, algorithm, installation and QA.• Bridged StarVR with Unity XR and delivered graphical plugins. • Engineered and maintained the open source, cutting edge graphics framework The Forge.• Improved StarVR SDK in the aspects of performance, algorithm, installation and QA.• Bridged StarVR with Unity XR and delivered graphical plugins.","duration":"May 2018 Jul 2018 3 months","duration_short":"3 months","end_date":"Jul 2018","start_date":"May 2018","subtitle":"CONFETTI Interactive, Inc.","title":"Graphics Programmer"}],"url":"https://www.linkedin.com/company/confetti-special-effects-inc."},{"company":"DigiPen Institute of Technology","company_id":"digipen-institute-of-technology","location":"Redmond, WA","positions":[{"description":"• Engineered, delivered and maintained a unique, structured and efficient graphics engine made by C++ and OpenGL 4 as course framework, with CRTP designed based entity component system.• Made tutorials and assignment samples for students. Content includes UV calculation, Phong/Blinn shading, normal mapping, skybox and environment mapping. • Engineered, delivered and maintained a unique, structured and efficient graphics engine made by C++ and OpenGL 4 as course framework, with CRTP designed based entity component system.• Made tutorials and assignment samples for students. Content includes UV calculation, Phong/Blinn shading, normal mapping, skybox and environment mapping.","duration":"May 2017 May 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2018","start_date":"May 2017","subtitle":"DigiPen Institute of Technology","title":"Student Teaching Assistant - Advanced Computer Graphics I"}],"url":"https://www.linkedin.com/company/digipen-institute-of-technology"},{"company":"DigiPen Institute of Technology","company_id":"digipen-institute-of-technology","location":"Redmond, WA, USA","positions":[{"description":"Assisted students with Maya and 3D animation technologies. Assisted students with Maya and 3D animation technologies.","duration":"May 2016 Aug 2016 4 months","duration_short":"4 months","end_date":"Aug 2016","start_date":"May 2016","subtitle":"DigiPen Institute of Technology","title":"Student Teaching Assistant - 3D Computer Animation Production I"}],"url":"https://www.linkedin.com/company/digipen-institute-of-technology"}]', '["Wolfgang Engel “Zhengyang was highly passionate about his work and always eager to learn. A lot of things given to him were new to him and he learned them in a short period of time. His dedication, curiosity, hard work, and eagerness to learn new knowledge make him highly valuable to any company or organization.”","Pushpak Karnick “Zhengyang has worked as the Teaching Assistant for my Computer Graphics course since May 2017. During that period, he has been proactive in refactoring the framework and tutoring students in OpenGL. He has successfully managed the TA duties along with his busy courseload. I recommend him highly as a valuable addition to a professional organization or team.”"]']
User: ['Cris Munilla Miguel', 'Looking for new projects', 'Middle and High School Teacher (Graphic Designer)', 'Lima Senior High School', '[{"company":"Lima Senior High School","company_id":null,"location":"Ohio, Estados Unidos","positions":[{"description":"","duration":"Aug 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2021","subtitle":"Lima Senior High School","title":"Profesor"}],"url":""},{"company":"Ayuntamiento de Alberite","company_id":null,"location":"Alberite, La Rioja, España","positions":[{"description":"","duration":"Oct 2018 Jun 2019 9 months","duration_short":"9 months","end_date":"Jun 2019","start_date":"Oct 2018","subtitle":"Ayuntamiento de Alberite","title":"Técnico de Cultura"}],"url":""},{"company":"Instituto de Educación Secundaria Ies Rey Don García","company_id":null,"location":"Nájera, La Rioja, España","positions":[{"description":"Sustitución Dibujo 1º y 2º ESO Sustitución Dibujo 1º y 2º ESO","duration":"2018 2018 less than a year","duration_short":"less than a year","end_date":"2018","start_date":"2018","subtitle":"Instituto de Educación Secundaria Ies Rey Don García","title":"Profesor de educación secundaria"}],"url":""},{"company":"Beeprint soluciones Gráficas","company_id":"beeprint-soluciones-gr%C3%A1ficas","location":"Logroño y alrededores, España","positions":[{"description":"","duration":"Jan 2016 Jun 2017 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2017","start_date":"Jan 2016","subtitle":"Beeprint soluciones Gráficas","title":"Diseño Grafico - Comercial"}],"url":"https://www.linkedin.com/company/beeprint-soluciones-gr%C3%A1ficas"},{"company":"Ochoa Digital","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2015 Dec 2015 11 months","duration_short":"11 months","end_date":"Dec 2015","start_date":"Feb 2015","subtitle":"Ochoa Digital","title":"Comercial - Diseño Gráfico"}],"url":""},{"company":"Esidea Grupo Tecnológico","company_id":null,"location":"Logroño","positions":[{"description":"","duration":"Feb 2009 Jan 2012 3 years","duration_short":"3 years","end_date":"Jan 2012","start_date":"Feb 2009","subtitle":"Esidea Grupo Tecnológico","title":"Diseño Gráfico"}],"url":""},{"company":"Grupo Deca","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2008 Feb 2009 4 months","duration_short":"4 months","end_date":"Feb 2009","start_date":"Nov 2008","subtitle":"Grupo Deca","title":"Diseño Gráfico"}],"url":""},{"company":"Jazz Group Comunicación","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 2004 Nov 2008 4 years","duration_short":"4 years","end_date":"Nov 2008","start_date":"Dec 2004","subtitle":"Jazz Group Comunicación","title":"Diseño Gráfico"}],"url":""},{"company":"The Art Company","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2003 Dec 2004 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2004","start_date":"Jun 2003","subtitle":"The Art Company","title":"Diseño Gráfico"}],"url":""}]', '["David Contreras Magaña “Cristina es una excelente Diseñadora Gráfica que destaca por su capacidad de sacar adelante grandes volúmenes de trabajo con una calidad impecable. De trato cordial y fácil integración en diferentes grupos de trabajo, su amplia experiencia en diferentes áreas hacen que tenga un perfil profesional muy interesante: Diseño gráfico orientado a dispositivos móviles, modelado 3D, cartelería exterior, pantallas táctiles interactivas...”","Enrique Pelegrín Borondo “Gran profesional y gran persona. Muy versatil, con un gran manejo de las herramientas y mucho arte y saber hacer.”"]']### Assistant: The agent's job is to develop gameplay and tools for game development, and today the user is reaching out to the agent because they need assistance with graphic design for a new game project.
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### Human: Agent: ['Norma Andersson', "As a native Houstonian, I am familiar with the vast and dynamic variety of neighborhoods, entertainment areas, schools, both public and private, and seek to find the perfect fit for families or individuals. I am results oriented and goal driven and enjoy the process of helping clients with their real estate needs. My approach to clients is one of mutual respect and I value the challenges of today's busy schedules so I strive to make the home buying or selling process as stress-free as possible.", 'Top Producing REALTOR at RE/MAX Compass Houston, TX', 'RE/MAX Compass', '[{"company":"RE/MAX Compass","company_id":"re-max-compass","industry":"Leasing Real Estate","location":"Cypress, TX","positions":[{"description":"As a native Houstonian, I am familiar with the vast and dynamic variety of neighborhoods, entertainment areas, schools, both public and private, and seek to find the perfect fit for families or individuals. I am a 2017 and 2018 REMAX OF TEXAS TOP AGENT. I am client-centered, goal-driven, and enjoy the process of helping clients with each of their real estate needs. My approach to clients is one of mutual respect and I value the challenges of today\'s busy schedules so I strive to make the home buying or selling process as stress-free as possible. I enjoy working with sellers, buyers and investors in the Houston and surrounding areas. As a lifelong small business owner and entrepreneur with a strong philanthropic drive, I strive to provide my clients AND colleagues with a high level of ethical, professional, and comprehensive real estate services. I offer a strategic approach and listen well to ensure my client\'s needs and priorities are considered throughout the process while assisting them to find the perfect property or list their property.Most of my clients are from referrals and I take great pride in this fact. Repeat business and referrals are the BEST compliments I can receive. I hope to help you soon.","duration":"Aug 2014 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Aug 2014","subtitle":"RE/MAX Compass","title":"REALTOR"}],"url":"https://www.linkedin.com/company/re-max-compass"},{"company":"Gateway Academy","company_id":"gateway-academy","location":null,"positions":[{"description":"Development, operations, and implementation of various fundraising programs for the school including annual fund campaigns, online fundraising, special events, alumni relations, gift procurement and recognition, annual report project development, donor data management, and program policy and procedures for gift management. Worked with foundations to secure grants and oversaw volunteers for special events.","duration":"Sep 2013 Jan 2015 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2015","start_date":"Sep 2013","subtitle":"Gateway Academy","title":"Director of Advancement"},{"description":"Implemented Advancement Office operations, policies and procedures. Utilized the Assoicaion of Fundraising Professionals best practices while instituting the annual fund campaigns, various fundraising and events activities, and donor relations.","duration":"2013 Jan 2015 2 years","duration_short":"2 years","end_date":"Jan 2015","start_date":"2013","subtitle":"Gateway Academy","title":"Director of Advancement"}],"url":"https://www.linkedin.com/company/gateway-academy"},{"company":"St. Stephen\'s Episcopal School","company_id":"st.-stephen%27s-episcopal-school","location":"","positions":[{"description":"Development and fundraising for St. Stephen\'s Episcopal School Houston.","duration":"Jan 2008 Jul 2013 5 years 7 months","duration_short":"5 years 7 months","end_date":"Jul 2013","start_date":"Jan 2008","subtitle":"St. Stephen\'s Episcopal School","title":"Development Director"}],"url":"https://www.linkedin.com/company/st.-stephen%27s-episcopal-school"},{"company":"AutoQuest Jeeps","company_id":null,"location":"","positions":[{"description":"Office Manager for 11 years responsible for financials, tax filings, receivables, collections and industry compliance. Created a finance company and was responsible for billing, collections and finance industry compliance.","duration":"Aug 1997 Dec 2010 13 years 5 months","duration_short":"13 years 5 months","end_date":"Dec 2010","start_date":"Aug 1997","subtitle":"AutoQuest Jeeps","title":"Office Manager"}],"url":""},{"company":"Body Positive Houston","company_id":null,"location":"","positions":[{"description":"Board Member. Developed and Implemented Dining Out for Life Houston, TX to raise funds for Body Positive Houston, now part of Aids Foundation Houston.","duration":"Sep 1997 Aug 1998 1 year","duration_short":"1 year","end_date":"Aug 1998","start_date":"Sep 1997","subtitle":"Body Positive Houston","title":"Board Member"}],"url":""}]', '["“Norma is a go getter 100% focused on the unique need of each client. Her knowledge and professionalism are of the highest level yet always open to learn and introduce a new concept. Norma was one of the first real estate agents in Texas to research, and then recommend and use, the HECM for Purchase. As a hard worker with the kindest disposition, she is a rare gem within the real estate industry and full deserving of 5-star rating.”","“I HIGHLY recommend Norma Collum. We had been thinking of selling our home, and being a connection I was constantly seeing Norma\'s postings of informative articles and valuable information. It was this hard work that prompted me to call her to list our home. We were not disappointed. Norma knows her industry, recognizes trends, keep you informed as if you were her only client, and is a go getter. We are also using her to buy our new home, and the experience is just as great. So please call Norma to buy or sell your next home, you wont be disappointed!”"]']
User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']### Assistant: The agent's job is to assist clients with their real estate needs, and today, the agent is reaching out to the user because they need to provide technical support for a real estate software issue.
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### Human: Agent: ['Sakshi Aggarwal', 'Sakshi performs following Job Duties in the role of Chief Relationship Officer (CRO): 1. Engage the organization in managing customer relationships, revenue, and profit. 2. Create a persistent focus on the customer in the actions the company takes. 3. Drive the organization to work together for optimum customer experience delivery. 4. Support leaders in their role as cultural leaders in the transformation journey. 5. Establishes metrics for defining the relationship with customers. 6. Influences cross-company agreement on how to deliver greatest value to customers. 7. In partnership with leaders, drives accountability through cross-company data and metrics. 8. Facilitate the development of the accountability action chain, establishing the approaches and implementation of research to understand customer loyalty and return on investment (ROI). 9. Work with leaders on messages, reinforcing, recommendations for recognition, and driving the culture change forward. 10. Clarifies a common approach and process for driving the work across the organization. 11. Instill the discipline of process change and change management into the organization. 12. Define what customers value – how to determine the differentiating experience to be delivered. 13. Decide where to make investment decisions, that is, the highest-impact contacts and efforts. Sakshi is also a Licensed Agent (Life, Accident, Health and HMO) in State of Texas, with extensive knowledge of Compliance implementation for small to medium size organizations. Some of these compliance includes FMLA, COBRA, Section 125 / POP, ERISA, FSA, HSA, HRA, 401(k), HIPAA, PCORI, Affordable Care Act (ACA), 5500, etc. Sakshi have successfully completed IRS Filings for several organizations over the years. She proactively educate organizations for random audits and legal complications in regards to Federal Laws by DOL and IRS related to Health Insurance. She has provided Compliance training to Employers, HR’s and Payroll teams, also help them maintain compliance utilizing Third Party Administrators. She has helped several organizations to integrate their payroll systems. Her core strength is developing Process and Procedures to streamline operations and Public/Client relationship management.', 'CRO | Head of Operations | HIPAA Certified | Compliance Specialist', 'OnBlick Inc', '[{"company":"OnBlick Inc","company_id":"onblick-inc","industry":"Software Development","location":"Fulshear, Texas, United States","positions":[{"description":"","duration":"Jan 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jan 2022","subtitle":"OnBlick Inc","title":"Chief Relationship Officer (CRO)"}],"url":"https://www.linkedin.com/company/onblick-inc"},{"company":"Resource Informatics Group, Inc","company_id":"resource-informatics-group-inc","location":"United States","positions":[{"description":"","duration":"Oct 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Resource Informatics Group, Inc","title":"Head Of Operations"}],"url":"https://www.linkedin.com/company/resource-informatics-group-inc"},{"company":"PCF Insurance Services (","company_id":"pcfinsuranceservices","location":"Katy, Texas, United States","positions":[{"description":"","duration":"Jan 2020 Sep 2021 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2021","start_date":"Jan 2020","subtitle":"PCF Insurance Services (","title":"Compliance Manager"}],"url":"https://www.linkedin.com/company/pcfinsuranceservices"},{"company":"ABC Travels","company_id":null,"location":"Houston, Texas, United States","positions":[{"description":"","duration":"Jan 2014 Dec 2014 1 year","duration_short":"1 year","end_date":"Dec 2014","start_date":"Jan 2014","subtitle":"ABC Travels","title":"Executive Assistant"}],"url":""},{"company":"Consulate General of India","company_id":"consulate-general-of-india","location":"Houston, Texas, United States","positions":[{"description":"","duration":"Mar 2010 Feb 2011 1 year","duration_short":"1 year","end_date":"Feb 2011","start_date":"Mar 2010","subtitle":"Consulate General of India","title":"Renunciation Officer"}],"url":"https://www.linkedin.com/company/consulate-general-of-india"}]', '["Diana Hernandez “Sakshi is amazing! I\'ve had the extreme pleasure of working with her on a few accounts, and not only does she give her clients, expertise, and knowledge, she cares about what is the absolute best for her clients. She communicates quite efficiently and it is a breath of fresh air to see how transparent and genuine she is. I wouldn\'t hesitate to work with her, as she is smart, caring, and super fun! Sakshi is a complete asset! Trust and Like only skim the top when working with her.”","Krishna Garimella (KK) “Sakshi has true compassion for clients. She is a motivated individual who always takes an extra step to assure client’s needs. Her professionalism and pleasant attitude are some of her best assets. Sakshi has an approachable and supportive demeanor and would be a great asset to any organization.”"]']
User: ['Paul Lombardi', 'Impressive Painting and Powerwashing is a locally owned business that is registered in Bellingham Massachusetts. I am fully insured and have many references from satisfied customers. My company is a business that is dedicated to top quality work and exceeding customer expectations.', 'Owner/operator at Impressive Painting and Power Washing', 'Impressive Painting and Power Washing', '[{"company":"Impressive Painting and Power Washing","company_id":null,"location":"Bellingham, Ma.","positions":[{"description":"","duration":"Sep 2012 - Present 9 years 3 months","duration_short":"9 years 3 months","end_date":"Present","start_date":"Sep 2012","subtitle":"Impressive Painting and Power Washing","title":"Owner/Operator"}],"url":""},{"company":"Quality Painting and Restoration","company_id":null,"location":"Worcester, Ma.","positions":[{"description":"","duration":"Aug 2009 Sep 2012 3 years 2 months","duration_short":"3 years 2 months","end_date":"Sep 2012","start_date":"Aug 2009","subtitle":"Quality Painting and Restoration","title":"Painter"}],"url":""}]', '["LinkedIn User “Paul painted the picket fence that encloses my entire yard. He power washed and prepared it properly prior to the beautiful job he did painting it. He also painted my ReMax office and some rooms in my house. He noticed some imperfections in other areas that he perfected for me. Paul recommended colors when I was at a loss and the end results were perfect. He was kind to my children, always showed up when he said he would and his prices beat any of his competitors. I now refer Paul to any of my Real Estate clients/non clients in need of painting. I highly recommend Impressive Interiors by Paul!”","Barbara Todaro “Paul Lombardi provides quality work in a timely fashion with the utmost of care and detail. I recommend Paul Lombardi to everyone who is in need of a quality painter who charges reasonable prices.”"]']### Assistant: The agent's job is to engage the organization in managing customer relationships, revenue, and profit, and today, the user is reaching out to the agent because they need assistance with power washing services for their business premises.
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### Human: Agent: ['Claire Barboni', 'Professional Operations Manager with experience enhancing corporate performance and profitability through skilled implementation of process improvement initiatives. Serves as an integral part of a senior management team, providing calculated guidance during the implementation of Kaizen, 5S, and Six Sigma process improvements. Utilizes hands-on experience in mechanical, manufacturing, process engineering, continuous multitasking, and communicating impact to provide organizations with a partner that truly knows the landscape.', 'Quality Environmental, Health, & Safety Director @ HOERBIGER', 'HOERBIGER', '[{"company":"HOERBIGER","company_id":"hoerbiger","industry":"Machinery Manufacturing","location":null,"positions":[{"description":"Directs the Quality and Environmental, Health, and Safety teams (seven people) to ensure that the company is working towards the highest quality, safety, and complete compliance environmentally. Strong focus on customer complaints and external quality; successfully reduced the number of customer complaints by 30% from the same period last year by improving the quality internally and performing better root cause analysis once a return came back.","duration":"Apr 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Apr 2021","subtitle":"HOERBIGER","title":"Director Quality, Environmental, Health and Safety"},{"description":"Managed the daily operations within quality function from receiving inspection, making disposition of nonconformance from production, handling special requirements for customers, dealing with customer returns, and liaising with engineering design. Responsible for formalizing the 8D corrective action program and Corrective Action Review Board (CARB) from internal reoccurring or systematic non-conformance.","duration":"Apr 2018 Apr 2021 3 years 1 month","duration_short":"3 years 1 month","end_date":"Apr 2021","start_date":"Apr 2018","subtitle":"HOERBIGER","title":"Quality Department Manager"},{"description":"Managed a portfolio of 40 industrial engineering projects, delivering over $1.5MM in savings. Collaborated with the CFO to ensure savings calculations were reported correctly; reported monthly and quarterly savings figures or project escalations to senior leadership. Conducted project management trainings with the manufacturing engineering team (10 employees).","duration":"Sep 2013 Mar 2018 4 years 7 months","duration_short":"4 years 7 months","end_date":"Mar 2018","start_date":"Sep 2013","subtitle":"HOERBIGER","title":"Global Project Manager"}],"url":"https://www.linkedin.com/company/hoerbiger"},{"company":"HOERBIGER","company_id":"hoerbiger","location":null,"positions":[{"description":"Led process improvement projects associated with HOERBIGER’s continuous improvement philosophy to deliver results directly impacting the production of parts. Performed DOE with six variables to determine the main effects of the cycle time and used the results to create a working solution.","duration":"Apr 2011 May 2013 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2013","start_date":"Apr 2011","subtitle":"HOERBIGER","title":"Manufacturing Engineer & Project Manager"},{"description":"Oversaw valve assembly production and utilized SAP Production Planning (PP) to optimize planning parameters to maximize on time delivery to customers. Managed all rapid response order processing from customers for emergency compressors going down in the field.","duration":"Jan 2008 Apr 2011 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2011","start_date":"Jan 2008","subtitle":"HOERBIGER","title":"Production Planner & Manufacturing Engineer"}],"url":"https://www.linkedin.com/company/hoerbiger"}]', '["Josh Guertin “Claire is comitted to excellence in all that she does. Her work ethic and ingenuity were incredible assets to my department. I would be happy to welcome her onto my team any time she would be interested into the future.”","Benjamin Petras “Claire is outstanding to work with! Her dedication and passion is 2nd to none and promotes an energetic, yet open environment that creates outside the box thinking to ensure success.”"]']
User: ['Josh Smith', 'Experienced technology and business professional with strong background in digital product and program management, innovation, business process improvement, and business analysis. Innovative, creative leader who drives collaboration and execution on complex initiatives. Systems and design thinker who excels at developing and optimizing products, programs, and business processes to help achieve strategic goals. Specialties: Digital and business innovation, product ownership/management, program and project management, process improvement, business analysis, process mapping, systems and design thinking, requirements analysis, Lean Six Sigma tools and methodologies, cross-functional leadership', 'Digital Innovation Leader | Product Manager | Systems Thinker', 'Fresh', '[{"company":"Fresh","company_id":"freshhealth","industry":"Medical Equipment Manufacturing","location":"Remote","positions":[{"description":"","duration":"Jun 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2022","subtitle":"Fresh","title":"Product Director, Enterprise Systems"}],"url":"https://www.linkedin.com/company/freshhealth"},{"company":"Align Technology","company_id":"align-technology","location":null,"positions":[{"description":"","duration":"Jan 2022 May 2022 5 months","duration_short":"5 months","end_date":"May 2022","start_date":"Jan 2022","subtitle":"Align Technology","title":"Senior Manager, Business Innovation"},{"description":"","duration":"Sep 2020 Feb 2022 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2022","start_date":"Sep 2020","subtitle":"Align Technology","title":"Product/Program Manager, Business Innovation"},{"description":"","duration":"Jan 2020 Sep 2020 9 months","duration_short":"9 months","end_date":"Sep 2020","start_date":"Jan 2020","subtitle":"Align Technology","title":"Manager, Digital Platforms"},{"description":"","duration":"Nov 2018 Jan 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 2020","start_date":"Nov 2018","subtitle":"Align Technology","title":"Product Manager, Digital Platforms"}],"url":"https://www.linkedin.com/company/align-technology"},{"company":"Red Hat","company_id":"red-hat","location":"Raleigh, North Carolina","positions":[{"description":"","duration":"Dec 2014 Nov 2018 4 years","duration_short":"4 years","end_date":"Nov 2018","start_date":"Dec 2014","subtitle":"Red Hat","title":"Program Manager, Enterprise Sales and Services Automation"}],"url":"https://www.linkedin.com/company/red-hat"},{"company":"Bandwidth.com","company_id":"bandwidth-inc","location":null,"positions":[{"description":"","duration":"Jul 2011 Nov 2014 3 years 5 months","duration_short":"3 years 5 months","end_date":"Nov 2014","start_date":"Jul 2011","subtitle":"Bandwidth.com","title":"Program/Product Manager"},{"description":"","duration":"Oct 2009 Jul 2011 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jul 2011","start_date":"Oct 2009","subtitle":"Bandwidth.com","title":"Project Manager"},{"description":"","duration":"Oct 2009 Jul 2010 10 months","duration_short":"10 months","end_date":"Jul 2010","start_date":"Oct 2009","subtitle":"Bandwidth.com","title":"Project Coordinator"}],"url":"https://www.linkedin.com/company/bandwidth-inc"},{"company":"Aerotek","company_id":"aerotek","location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"","duration":"Aug 2008 Oct 2009 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2009","start_date":"Aug 2008","subtitle":"Aerotek","title":"Technical Recruiter"}],"url":"https://www.linkedin.com/company/aerotek"},{"company":"Verizon Wireless","company_id":"verizon","location":"Wilmington, North Carolina Area","positions":[{"description":"","duration":"Dec 2006 Aug 2008 1 year 9 months","duration_short":"1 year 9 months","end_date":"Aug 2008","start_date":"Dec 2006","subtitle":"Verizon Wireless","title":"Technical Support Coordinator"}],"url":"https://www.linkedin.com/company/verizon"}]', '["Kim Morris, PMP, CCMP “Josh is exceptional at program planning and execution as well as time management. He demonstrated his dedication to project goals and objectives by consistently communicating and ensuring individuals knew their goals. Josh has the ability to think critically about the task at hand. He always asks the correct thought-provoking questions. Josh is always a pleasure to work with. - KimMorris”","Sam Barger “During the two years I worked with Josh, he impressed me with his ability to straddle the line between analytical and project management roles. He was a quick study whether of Salesforce, Zendesk or queueing theory and used his expertise to build rapport with his colleagues as he shifted gears from analysis to managing the project to completion. He often worked against tight timelines, broad scopes, and conflicting demands yet always maintained a cool, collected demeanor and delivered great results.”"]']### Assistant: The agent's job is to optimize business processes and drive collaboration, and today, the agent is reaching out to the user because they need to discuss potential opportunities for implementing Lean Six Sigma methodologies in the user's organization.
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### Human: Agent: ['Cheryl Pierce', "Specializing in a combination of Social Media Management, Website Optimization, Article and Press Release Marketing, Back Link Building and New Customer Development.Working primarily with event rental, entertainment manufacturing, aviation, healthy & beauty and religious organizations.Question: Is the world seeing what you have to offer? A beautiful website is wonderful, but it's nothing if no one sees it!Specialties: SEO, Social Media Marketing Specialist....use social media to increase your sales 25% and more while decreasing your advertising costs.", 'SEO Expert, Article Marketer and Social Media Manager', 'CrackerJack Consulting', '[{"company":"CrackerJack Consulting","company_id":"social-media-for-business-a-division-of-crackerjack-consulting-","industry":"Marketing Services","location":"","positions":[{"description":"Let the internet do you selling for you...24 hours per day! Let the internet do you selling for you...24 hours per day!","duration":"Jan 2009 - Present 12 years 9 months","duration_short":"12 years 9 months","end_date":"Present","start_date":"Jan 2009","subtitle":"CrackerJack Consulting","title":"Owner"}],"url":"https://www.linkedin.com/company/social-media-for-business-a-division-of-crackerjack-consulting-"},{"company":"The Rodeo Bull Company","company_id":"galaxy-america","location":"","positions":[{"description":"Plan and initiate month to month internet marketing including articles and press releases. Work to develop new markets. Plan and initiate month to month internet marketing including articles and press releases. Work to develop new markets.","duration":"Jan 2008 - Present 13 years 9 months","duration_short":"13 years 9 months","end_date":"Present","start_date":"Jan 2008","subtitle":"The Rodeo Bull Company","title":"Marketing Consultant"}],"url":"https://www.linkedin.com/company/galaxy-america"},{"company":"Cheryl Pierce Social Media","company_id":null,"location":"","positions":[{"description":"Cheryl Pierce Social Media offers internet marketing assistance to companies wanting to improve their internet presence. Seo, Article Marketing, Backlink Building, Video marketing, Press Release & Social Media (including Google Local) management are just a few of the options available to increase business through the internet. Cheryl Pierce Social Media offers internet marketing assistance to companies wanting to improve their internet presence. Seo, Article Marketing, Backlink Building, Video marketing, Press Release & Social Media (including Google Local) management are just a few of the options available to increase business through the internet.","duration":"Jan 2005 - Present 16 years 9 months","duration_short":"16 years 9 months","end_date":"Present","start_date":"Jan 2005","subtitle":"Cheryl Pierce Social Media","title":"Owner"}],"url":""},{"company":"PartyZone Entertainment","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1999 Sep 2011 12 years 9 months","duration_short":"12 years 9 months","end_date":"Sep 2011","start_date":"Jan 1999","subtitle":"PartyZone Entertainment","title":"President"}],"url":""},{"company":"ATA Airlines","company_id":"ata-airlines","location":"","positions":[{"description":"","duration":"Nov 1997 Jan 2002 4 years 3 months","duration_short":"4 years 3 months","end_date":"Jan 2002","start_date":"Nov 1997","subtitle":"ATA Airlines","title":"Flight Attendant"}],"url":"https://www.linkedin.com/company/ata-airlines"}]', '["Guy Hatcher “Cheryl was recommended to us by another company who experienced great results by utilizing her expertise in the world of social media and SEO services. Within just a few weeks of her working behind the scenes on our company blog and website, we began to see great results. Prior to Cheryl working with us, we were buried within the pages of search results for common terms used in our industry. Now, using those same common terms, we can be found multiple times on the front page! We recommend Cheryl to any company who is looking to connect with qualified leads through the avenue of SEO and social media.”","Phil Wilson “Cheryl Pierce has handled my website management for well over a year and I can\'t recommend her enough. She is quick to respond to my needs and is always willing to share marketing ideas that will help my business grow. If you\'re looking for search engine optimization or any other type of internet marketing solutions, give her a call. You won\'t be sorry!”"]']
User: ['Ryan Rodden', '"The present is theirs; the future, for which I have really worked, is mine.” ~ Nikola Tesla"I like a man who grins when he fights." ~ Winston ChurchillCreative thinker, marketing specialist, writer, and manager of chaos. Contact me if you would like to speak with a Philadelphia SEO expert and marketing consultant that can help your business achieve tremendous success.', 'Owner at WitBlade LLC', 'WitBlade LLC', '[{"company":"WitBlade LLC","company_id":"witblade-llc","industry":"Marketing and Advertising","location":"Greater Philadelphia Area","positions":[{"description":"The light is always green.Local search and marketing specialist for your rusty ol\' internet presence.","duration":"Apr 2014 - Present 7 years 4 months","duration_short":"7 years 4 months","end_date":"Present","start_date":"Apr 2014","subtitle":"WitBlade LLC","title":"Owner"}],"url":"https://www.linkedin.com/company/witblade-llc"},{"company":"eBay Enterprise","company_id":"radial-inc","location":"","positions":[{"description":"Responsible for managing a portion of the eBay Enterprise “small projects” development and creative team; overseeing 60-80 projects in a fast-paced, quick turnaround environment; these include coding updates, creative & design changes, content management system updates, tagging, tracking pixels, and various other cosmetic adjustments to e-commerce platformsDay-to-day leadership of technical development and creative resourcing; managing daily meetings and collaborating with account leads to meet client expectationsDelivering a few jokes to keep it light.","duration":"Aug 2012 Jul 2013 1 year","duration_short":"1 year","end_date":"Jul 2013","start_date":"Aug 2012","subtitle":"eBay Enterprise","title":"Technical Project Manager"}],"url":"https://www.linkedin.com/company/radial-inc"},{"company":"Band Digital, Inc.","company_id":"band-digital-inc.","location":"","positions":[{"description":"Managed a full digital pharmaceutical marketing team responsible for producing quality website and design work under strict deadline and budget requirements, including: Managing daily status meetings and describing the day\'s assignments, including creative, regulatory, and SEO for small to large scale projects requiring a budget from $35,000 -$600,000 Monitoring timelines provided by the client and account team, and changing the course of work as needed; extensive experience with fast-paced work while maintaining attention to detail; successfully lead meetings with client participationFamiliar with user experience, wire framing, story boarding, and other essential project documentation; successfully passed strict FDA and other legal requirements through the regulatory preparation process","duration":"May 2011 Sep 2011 5 months","duration_short":"5 months","end_date":"Sep 2011","start_date":"May 2011","subtitle":"Band Digital, Inc.","title":"Project Manager (Contract)"}],"url":"https://www.linkedin.com/company/band-digital-inc."},{"company":"Digitas Health","company_id":"digitas-health","location":"","positions":[{"description":"Promoted from entry level project management role to Sr. Associate levelManaged a full pharmaceutical marketing team responsible for producing quality website and design work under strict deadline and budget requirements, including budget monitoring responsibilitiesMajor clients included AstraZeneca, Proctor & Gamble","duration":"Jun 2007 Feb 2011 3 years 9 months","duration_short":"3 years 9 months","end_date":"Feb 2011","start_date":"Jun 2007","subtitle":"Digitas Health","title":"Sr. Associate Project Manager"}],"url":"https://www.linkedin.com/company/digitas-health"},{"company":"CBS Radio","company_id":"cbs-radio_2","location":"","positions":[{"description":"Radio advertising sales experience, pitching ideas to local Philadelphia businessesManaged various accounts and advertising campaigns which aired on 1210 AM","duration":"Nov 2006 Feb 2007 4 months","duration_short":"4 months","end_date":"Feb 2007","start_date":"Nov 2006","subtitle":"CBS Radio","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/cbs-radio_2"}]', '["“I\'ve worked with Ryan on several projects now and I have to say that his level of knowledge regarding internet marketing and SEO never ceases to impress me. As an internet marketer myself I contact Ryan regularly with questions about various aspects of our profession. He\'s always eager to lend a hand. I\'d highly recommend Ryan for any internet marketing project.”","“After working with Ryan for a few years, I continue to be amazed by his depth of online marketing knowledge. With Google changing algorithms every few months, Ryan is one of my top go-to consultants for staying plugged in with ongoing changes and more importantly how to adapt. There are a lot of so-called SEO Experts in the industry, and Ryan is the real deal. Just take a few moments to speak with him directly and I am confident you will find his skills rate with the top 5% of SEOs in the industry.”"]']### Assistant: The agent's job is to provide social media management and SEO services, while the user is reaching out to the agent because they need assistance with improving their internet presence and increasing their business through the internet.
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### Human: Agent: ['Alfredo Amable', "I am a student of M.S. in Information Systems '22 graduate and MBA professional with hands-on experience driving growth and innovation through Digital and Emerging Technologies. I have implemented cloud-based solutions by collaborating with multidisciplinary teams in agile environments and successfully leading multi-functional teams in international technology projects. My profile reflects a deep customer-centric experience in start-ups and large enterprises in various industries such as manufacturing, e-commerce, and health tech.", 'Business Technology Professional | Passionate about increasing digital adoption and growth via innovative technologies.', 'TerapyGo', '[{"company":"TerapyGo","company_id":"terapygo","industry":"Individual and Family Services","location":"USA, México, Colombia, Perú y Argentina","positions":[{"description":"TerapyGo is a Psychotherapy Cloud-based platform for Hispanic US and LatAm markets. As a business manager, I led the development of the new SaaS and Marketplace platforms in AWS, and I executed the SaaS business strategy planning to achieve sales increase and cost reduction, employing in-depth analysis of revenue-cost data and market research. I also got the company to be a member of Generat8r and UTEC Ventures (GAN network) and sponsored by Movistar & InterAmerican Development Bank (BID). TerapyGo is a Psychotherapy Cloud-based platform for Hispanic US and LatAm markets. As a business manager, I led the development of the new SaaS and Marketplace platforms in AWS, and I executed the SaaS business strategy planning to achieve sales increase and cost reduction, employing in-depth analysis of revenue-cost data and market research. I also got the company to be a member of Generat8r and UTEC Ventures (GAN network) and sponsored by Movistar & InterAmerican Development Bank (BID).","duration":"Dec 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Dec 2019","subtitle":"TerapyGo","title":"Business Manager"}],"url":"https://www.linkedin.com/company/terapygo"},{"company":"Alfasegur","company_id":"alfasegur","location":"","positions":[{"description":"Alfasegur is an E-commerce startup, distributor, and an Importer of electronic security products using Deep Learning for industries. As a CEO, I got the national distribution of globally recognized brands such as Hikvision and Concox. I led a team of seven in designing and executing commercial, logistic, and financial processes. Two of my priorities were: • to personally design and build an E-commerce platform that allowed the company to have a high conversion rate from the very beginning. • to manage internet marketing strategy on Google AdWords using keywords, bidding structure, and industry knowledge.🌟 I sold the company, and it is still active with its new happy owners.","duration":"Feb 2018 Nov 2019 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2019","start_date":"Feb 2018","subtitle":"Alfasegur","title":"Cofounder & CEO"}],"url":"https://www.linkedin.com/company/alfasegur"},{"company":"Grupo Empresarial Espinoza","company_id":"grupo-empresarial-espinoza","location":"","positions":[{"description":"Business group with convenience stores, gas stations and Toyota dealerships. Business group with convenience stores, gas stations and Toyota dealerships.","duration":"May 2016 Jan 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 2018","start_date":"May 2016","subtitle":"Grupo Empresarial Espinoza","title":"Business Manager of a Convenience Store Chain - Primax (Shell)"}],"url":"https://www.linkedin.com/company/grupo-empresarial-espinoza"},{"company":"IMD Business School","company_id":"imd-business-school","location":"Lausanne, Suiza","positions":[{"description":"Since 2012, IMD has been ranked 1st in open programs worldwide by the Financial Times.IMD has a Globally top-ranked MBA program focused on Innovation and Management. Since 2012, IMD has been ranked 1st in open programs worldwide by the Financial Times.IMD has a Globally top-ranked MBA program focused on Innovation and Management.","duration":"Jan 2015 Dec 2015 1 year","duration_short":"1 year","end_date":"Dec 2015","start_date":"Jan 2015","subtitle":"IMD Business School","title":"Consultant as part of the MBA at IMD, Switzerland"}],"url":"https://www.linkedin.com/company/imd-business-school"},{"company":"Corp. Aceros Arequipa SA","company_id":"acerosarequipa","location":null,"positions":[{"description":"Aceros Arequipa is an international Vertically integrated steel producer, HQ in Peru, and sales of $1 billion in the American market.","duration":"Jan 2013 Dec 2014 2 years","duration_short":"2 years","end_date":"Dec 2014","start_date":"Jan 2013","subtitle":"Corp. Aceros Arequipa SA","title":"Head Of Corporate Finance"},{"description":"","duration":"Jan 2012 Dec 2012 1 year","duration_short":"1 year","end_date":"Dec 2012","start_date":"Jan 2012","subtitle":"Corp. Aceros Arequipa SA","title":"SAP Key User implementation team, Controlling Module"},{"description":"","duration":"Jul 2009 Dec 2011 2 years 6 months","duration_short":"2 years 6 months","end_date":"Dec 2011","start_date":"Jul 2009","subtitle":"Corp. Aceros Arequipa SA","title":"Corporate Cost Controller of Supply Chain and Production"}],"url":"https://www.linkedin.com/company/acerosarequipa"}]', '["Julian Salazar “I have known Alfredo for over seven years. We both went to the same business school were we met and participated in a challenging but rewarding program. Alfredo\'s curiosity, continuous hunger to learn and entrepreneurial spirit helped him become the digital innovator that he is today.”","Walter Guevara “Alfredo is one of the best professionals to have as a partner. We have worked together on various tech projects at TerapyGo and highly recommend him for digital innovation project development, as he has a high level of analytical and technical skills. His experience as a project/business manager is relevant, and he helped our team be more efficient and get excellent results.”"]']
User: ['Marcie Telander,MA, REAT, CGP, DAPA, L.P.C. in New Mexico', 'I am your advocate for positive, holistic, compassionate psychotherapy. I am a Licensed Professional Counselor in New Mexico (#1750), NLC Registered Psychotherapist in Colorado, Expressive Arts Therapist, Certified Group Psychotherapist, a Diplomate of the American Psychotherpy Assoc. and an Integrative Medicine Woman with many years of formal education and personal experience. It is my goal to bring together ancient and perennial healing wisdom with cutting edge, contemporary knowledge. I have 4 decades of professional training as well as studies shared with Traditional Healers from many cultures. These modalities include: Somatic Experiencing and Light Touch, Expressive Arts Therapy, interpersonal neurobiology, family history reclaimation, equine and companion animal assisted therapy and Mindfulness/Meditation scripting and body-mind resonance therapies. I am a TedTalk presenter and an award winning journalist, writer, filmmaker, Master storyteller, ritualist, international presenter and mythographer. As an Expressive Arts Therapist I utilize the innate art forms which exist in every person as platforms for transformational psychotherapy and Creative Life Coaching. I am an active advocate for Earth Centered conservation and preservation. I believe in the absolute importance of interpersonal and intrapersonal ecology and the balanced sustainability of healthy global ecologies. Publications incl: Acting Up! Intergenerational Personal StoryTheatre (Dramatic Publishing) and essay and poetry in Ritual and Healing: Stories of Ordinary and Extraordinary Transformation---ed. Don Eulert, PhD (Motivational Press).', 'President- East River Counseling, Inc., Positive, Holistic Psychotherapy-Ecotherapy and Expressive Arts Therapies in CO and N.M., Author, Presentations,Workshops, TedXTalk presenter, yourtango.com Relationship Expert', 'East River Counseling, Inc.', '[{"company":"East River Counseling, Inc.","company_id":null,"location":null,"positions":[{"description":"I am your advocate for emotional, spiritual, mental, physical health. I am an Integrative Medicine Woman, connecting ancient and perrenial wisdom with cutting-edge contemporary knowledge.","duration":"Mar 1985 - Present 36 years 7 months","duration_short":"36 years 7 months","end_date":"Present","start_date":"Mar 1985","subtitle":"East River Counseling, Inc.","title":"Owner"},{"description":"TWO LOCATIONS: 160 Lower Allen Rd. - Crested Butte South and Main Street Clinic for Integrative Medicine, 320 N. Main, Gunnison, CO 81230 970.349-6509 and 970.252.780345 years of Counseling Experience, 33 years in Private PracticeHolistic, Person-Centered, Compassionate Psychotherapy, including Positive Psychology to support and expand innate qualities and creativity which lead to well-being, Jungian Depth Psychology to interpret dreams, develop intuition, understand metaphors and guiding life synchronicities which aid us in life transformation, Acceptance and Commitment Therapy including addiction, anxiety, depression, stress release through mindfulness, meditation, hypnosis, relationship refreshment and communication development, Women in Transition, Men\'s Issues, Couples Counseling, Pre-Marital Coaching, Life Coaching, Expressive Arts Therapy for children, adolescents, adults and families, Employee Assistance Program Counseling, Mediation, Civil Discourse, Restorative Justice, Groups incl. couples, women, men, adolescents and families and corporate and institutional strategic planning, branding, shared mission and intuitive team building.","duration":"Jan 1985 - Present 36 years 9 months","duration_short":"36 years 9 months","end_date":"Present","start_date":"Jan 1985","subtitle":"East River Counseling, Inc.","title":"President-C.E.O."}],"url":""},{"company":"Earth Wisdom Institute","company_id":null,"location":"Crested Butte, CO","positions":[{"description":"I teach on-site and online workshops and present international programs on Earth honoring traditions, integrative healing practices, ritual and life-change celebrations. I teach on-site and online workshops and present international programs on Earth honoring traditions, integrative healing practices, ritual and life-change celebrations.","duration":"Jan 1980 - Present 41 years 9 months","duration_short":"41 years 9 months","end_date":"Present","start_date":"Jan 1980","subtitle":"Earth Wisdom Institute","title":"Founding Director"}],"url":""},{"company":"Earth Wisdom International Secular Ministry","company_id":null,"location":"Crested Butte, CO","positions":[{"description":"Community Service Leadership/Pastoral and Life Ritual Ceremonial Officiant Educational programs, International Seminary Intensive retreats and low-residency seminary participation for Earth Justice and Arts/Community/Corporate/Institutional Organizing and Direct Action.Includes Professional International Secular Seminary Ordination/Community Animation Certification Program. Community Service Leadership/Pastoral and Life Ritual Ceremonial Officiant Educational programs, International Seminary Intensive retreats and low-residency seminary participation for Earth Justice and Arts/Community/Corporate/Institutional Organizing and Direct Action.Includes Professional International Secular Seminary Ordination/Community Animation Certification Program.","duration":"Mar 1979 - Present 42 years 7 months","duration_short":"42 years 7 months","end_date":"Present","start_date":"Mar 1979","subtitle":"Earth Wisdom International Secular Ministry","title":"Founding Director"}],"url":""},{"company":"West of the Moon Productions","company_id":null,"location":"Crested Butte, CO","positions":[{"description":"Core Value Branding; Screen-writing; award-winning video/film documentaries, teleplays, voice-overs, educational films; radio theatre and special interest broadcasting. Story-Theatre: stage, film, radio, CD, web/podcasts. Core Value Branding; Screen-writing; award-winning video/film documentaries, teleplays, voice-overs, educational films; radio theatre and special interest broadcasting. Story-Theatre: stage, film, radio, CD, web/podcasts.","duration":"Jan 1978 - Present 43 years 9 months","duration_short":"43 years 9 months","end_date":"Present","start_date":"Jan 1978","subtitle":"West of the Moon Productions","title":"President-Creative Director"}],"url":""}]', '["Gary Hillman “Marcie has provided counseling services to myself and my four children for many years. She has been a catalyst for exploring personal issues, provided tremendous insights and provided a safe haven for expressing intimate details of each of our lives. Marcie is a tremendous asset to the Gunnison Valley.”","LinkedIn User “What can I add to her profile.. nothing! Marcie \'is\' all that it says. I spent many years of co-referals with her, since early 1990, in consulting/ counseling arena.”"]']### Assistant: The agent's job is to provide positive, holistic psychotherapy and expressive arts therapies, and today the user is reaching out to the agent because they need assistance in integrating ancient healing wisdom with contemporary knowledge for their personal transformation.
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### Human: Agent: ['Kelly Dow', 'Highly motivated, forward-thinking marketing and digital advertising professional with diverse knowledge, education, and experience in digital marketing and analytics. Offering a unique combination of creativity and analytical skills with the ability to exceed deadlines and work within a demanding environment.', 'Digital Marketing Analyst at Bose Corporation', 'Bose Corporation', '[{"company":"Bose Corporation","company_id":"bose-corporation","industry":"Computers and Electronics Manufacturing","location":"","positions":[{"description":"• Establish KPI\'s, measure, and analyze Bose\'s personalized digital marketing program• Provide actionable, data-driven digital marketing recommendations to key stakeholders• Produce in depth customer insights through analysis of customer reviews to understand the voice of Bose’s customers • Establish KPI\'s, measure, and analyze Bose\'s personalized digital marketing program• Provide actionable, data-driven digital marketing recommendations to key stakeholders• Produce in depth customer insights through analysis of customer reviews to understand the voice of Bose’s customers","duration":"Sep 2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Sep 2017","subtitle":"Bose Corporation","title":"Digital Marketing Analyst"}],"url":"https://www.linkedin.com/company/bose-corporation"},{"company":"ownerIQ","company_id":"owneriq-inc-","location":"Boston, MA","positions":[{"description":"• Execute strategies to set-up and track programmatic advertising campaigns• Manage a portfolio of 30 clients generating revenues in excess of $1M a year • Execute optimization strategies for the execution and tracking of programmatic digital advertising campaigns • Maintain and preserve positive relationships with clients through daily communication • Execute strategies to set-up and track programmatic advertising campaigns• Manage a portfolio of 30 clients generating revenues in excess of $1M a year • Execute optimization strategies for the execution and tracking of programmatic digital advertising campaigns • Maintain and preserve positive relationships with clients through daily communication","duration":"Dec 2015 Nov 2017 2 years","duration_short":"2 years","end_date":"Nov 2017","start_date":"Dec 2015","subtitle":"ownerIQ","title":"Digital Advertising | Account Manager"}],"url":"https://www.linkedin.com/company/owneriq-inc-"},{"company":"PureB2B","company_id":"pureb2b","location":null,"positions":[{"description":"• Manage lead generation campaigns for clients from execution to post-campaign analysis• Present in depth analytical reporting to clients utilizing PowerPoint and Excel• Ensure that all customer issues are dealt with in an efficient and timely manner• Communicate the client’s goals and represent the client’s interests to the team","duration":"Apr 2015 Nov 2015 8 months","duration_short":"8 months","end_date":"Nov 2015","start_date":"Apr 2015","subtitle":"PureB2B","title":"Lead Generation | Associate Account Manager"},{"description":"• Collaborate with the Client Success team and clients to optimize lead generation campaigns• Coordinate the set-up and execution of campaigns • Monitor campaigns pace throughout their life cycle• Nurture struggling campaigns• Oversee all campaigns pacing on a day-to-day basis","duration":"Jun 2014 Apr 2015 11 months","duration_short":"11 months","end_date":"Apr 2015","start_date":"Jun 2014","subtitle":"PureB2B","title":"Lead Generation | Client Success Coordinator"}],"url":"https://www.linkedin.com/company/pureb2b"},{"company":"Extreme Networks","company_id":"extreme-networks","location":"Salem, NH","positions":[{"description":"• Assist the marketing team to expand customer base in the education and healthcare verticals• Coordinate and organize case studies, press releases, and testimonials with current customers• Actively use social media to promote company events and trending topics• Analyze data and website traffic from Google Analytics • Assist the marketing team to expand customer base in the education and healthcare verticals• Coordinate and organize case studies, press releases, and testimonials with current customers• Actively use social media to promote company events and trending topics• Analyze data and website traffic from Google Analytics","duration":"Jun 2013 May 2014 1 year","duration_short":"1 year","end_date":"May 2014","start_date":"Jun 2013","subtitle":"Extreme Networks","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/extreme-networks"}]', '["Katie Mielcarek “I had the pleasure of working with Kelly for almost 2 years at PureB2B. During that time, Kelly took the time to learn the company and the business from the ground up, and proved herself to be incredibly creative and hardworking - all while maintaining a friendly and upbeat attitude. I know the future holds great things for Kelly and I hope our professional paths cross again! ”","Casey Pierce Burkinshaw \\"I worked alongside Kelly during her time at PureB2B. In that time, she not only excelled at the core elements of her job but also other tasks that extended well beyond the scope of her role. This rare mix of productivity and ambition set a great example for the rest of the team, and explains why everyone loved working with her -- no matter where they fell on the org chart. While Kelly’s work continued to pay dividends long past her tenure at PureB2B, I certainly miss working with her every day. I have only optimistic predictions for her career trajectory.\\""]']
User: ['Phil Frank', 'Just a hard working computer geek trying to make a positive difference in technical/computer support by implementing superior customer service skills, unheard of listening skills, and savvy salesmanship to a segment of business that often has a reputation of introverted aloofness and minimal people skills. I Get It Done……..in a fun, focused, and empathetic manner.', 'Systems Engineer-IT at Lockheed Martin', 'Lockheed Martin', '[{"company":"Lockheed Martin","company_id":"lockheed-martin","industry":"Defense & Space","location":null,"positions":[{"description":"Providing specific and focused I.T. support at Lockheed-Martin.","duration":"Jun 2017 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"Jun 2017","subtitle":"Lockheed Martin","title":"Systems Engineer-IT"},{"description":"On-Site contractor employed by Maintech Inc. to support Lockheed-Martin employees (RMS Division) requiring desktop/laptop computer support. From Lockheed’s website: Lockheed Martin Rotary and Mission Systems (RMS) provides systems engineering, software development, complex program management, supply chain solutions and logistics, and training and simulation technologies for global security, civil and commercial markets.","duration":"Nov 2013 Jun 2017 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2017","start_date":"Nov 2013","subtitle":"Lockheed Martin","title":"Computer Support Specialist"}],"url":"https://www.linkedin.com/company/lockheed-martin"},{"company":"Maintech, Incorporated","company_id":"maintech","location":"Littleton, CO","positions":[{"description":"On-Site contractor employed by MaintechInc to support Lockheed-Martin employees requiring desktop/laptop computer support. From Maintech’s website: Whether your desktop service needs involve enterprise-wide technology refresh, Windows OS upgrades and patch management, hardware maintenance or any combination of services, Maintech has the experience, resources, global footprint and Fortune 500 corporate references to support your requirements. From planning, to implementation to on-going support, Maintech can provide a turnkey solution or fill in the gaps in your support infrastructure.","duration":"Nov 2013 Jun 2017 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2017","start_date":"Nov 2013","subtitle":"Maintech, Incorporated","title":"Computer Support Specialist"}],"url":"https://www.linkedin.com/company/maintech"},{"company":"The Hercules Tire & Rubber Company","company_id":"the-hercules-tire-&-rubber-company","location":"Greater Denver Area","positions":[{"description":"As Warehouse Manager, I was responsible for the day to day operations of Hercules’ TDW Distribution Center in Denver, including all aspects of warehousing, distribution, customer service, team member hire and team member development. Charged with developing and implementing efficient and effective procedures and a culture of continuous improvement. Specifically required to exceed safety standards and maintain incredible inventory integrity and accuracy. All while meeting and exceeding stated company goals; including budgets and P&L accountability.","duration":"Aug 2012 Sep 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2013","start_date":"Aug 2012","subtitle":"The Hercules Tire & Rubber Company","title":"Warehouse Manager"}],"url":"https://www.linkedin.com/company/the-hercules-tire-&-rubber-company"},{"company":"LKR Industries","company_id":null,"location":"","positions":[{"description":"LKR Industries, a family owned metal fabrication shop focusing on high quality products, dependable service, and exceeding customer needs. My role is to learn all facets of the business, mentoring with the owner on machine set-up and operation, and oversee the implementation of organizational systems and production scheduling. LKR Industries, a family owned metal fabrication shop focusing on high quality products, dependable service, and exceeding customer needs. My role is to learn all facets of the business, mentoring with the owner on machine set-up and operation, and oversee the implementation of organizational systems and production scheduling.","duration":"Nov 2010 Aug 2012 1 year 10 months","duration_short":"1 year 10 months","end_date":"Aug 2012","start_date":"Nov 2010","subtitle":"LKR Industries","title":"Fabrication Technician / Machinist Apprentice"}],"url":""},{"company":"Central Garden and Pet","company_id":"central-garden-and-pet","location":"","positions":[{"description":"Responsible for the day to day operation of high volume wholesale supplier of pet supplies. Managed warehouse crew and truck driver team to assure accurate order fulfillment and efficient delivery of orders to customers. Positive agent of change hired to introduce operational systems that improved efficiency and enhanced financial performance. Designed and implemented complete administrative systems to fully support high order volume, increase accuracy of reporting, and assure earned vendor rebates were timely and up to date.","duration":"Jan 2010 Sep 2010 9 months","duration_short":"9 months","end_date":"Sep 2010","start_date":"Jan 2010","subtitle":"Central Garden and Pet","title":"Operations Manager"}],"url":"https://www.linkedin.com/company/central-garden-and-pet"},{"company":"Ford Audio Video","company_id":"fordaudio-video","location":"","positions":[{"description":"Lead, Direct, Motivate, and Mentor the Sales Team along with P&L responsibility of the Denver Branch of Ford Audio-Video: A leading commercial A/V contractor. Lead, Direct, Motivate, and Mentor the Sales Team along with P&L responsibility of the Denver Branch of Ford Audio-Video: A leading commercial A/V contractor.","duration":"Jun 2007 Dec 2007 7 months","duration_short":"7 months","end_date":"Dec 2007","start_date":"Jun 2007","subtitle":"Ford Audio Video","title":"Division Manager"}],"url":"https://www.linkedin.com/company/fordaudio-video"},{"company":"Larson-Juhl","company_id":"larson-juhl","location":null,"positions":[{"description":"Larson-Juhl, a Berkshire-Hathaway company, is the world\'s leading wholesale picture frame distributor. I wore many hats during my 24+ year career with them, but my passion and my most consistent success was SALES. I love developing relationships, serving clients with high standards of excellence, and always working for long-term win-win situations.","duration":"Sep 1982 Mar 2007 24 years 7 months","duration_short":"24 years 7 months","end_date":"Mar 2007","start_date":"Sep 1982","subtitle":"Larson-Juhl","title":"Sales Representative"},{"description":"Responsible for the day to day leadership of regional distribution center in Arvada, CO. Lead, direct, and \\"run” sales, customer service, and operations with full P&L responsibility. Managed 3-5 outside sales representatives with a focus on aggressive market share growth in a highly competitive market. Strengths of relationship building skills and consultative sales skills to create win-win strategies with customers. Managed warehouse staff of 25 by training and developing the Warehouse Manager, conducting weekly team meetings, and building individual relationships.","duration":"Jun 2000 Jul 2006 6 years 2 months","duration_short":"6 years 2 months","end_date":"Jul 2006","start_date":"Jun 2000","subtitle":"Larson-Juhl","title":"General Manager"},{"description":"Outside Sales Territory: Colorado / Wyoming / S. Dakota Responsible for 375 accounts. Developed relationships and increased sales volume. Recognized as Western Regional Sales Person of the Year 1998, and delivered 3 consecutive years of over $300,000 sales growth per year; earning Target Award 1998, 1999, 2000.","duration":"Sep 1996 Jun 2000 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jun 2000","start_date":"Sep 1996","subtitle":"Larson-Juhl","title":"Sales Representative"},{"description":"Accountable for $15 million inventory investment. Established and oversaw disciplined ordering systems for imported products. Developed and grew Asian vendor relationships by overseas travel and regular communication. Prospected for alternate overseas vendors in Europe, and spearheaded second-source program to assure product availability.","duration":"Aug 1989 Sep 1993 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 1993","start_date":"Aug 1989","subtitle":"Larson-Juhl","title":"Import Manager"},{"description":"Oversaw overall purchasing systems for high growth phase of expanding product line and expanding distribution network. Developed inventory monitoring systems to maximize return on inventory investment; hired, trained, and developed staff to meet the department demands.","duration":"Jun 1987 Aug 1989 2 years 3 months","duration_short":"2 years 3 months","end_date":"Aug 1989","start_date":"Jun 1987","subtitle":"Larson-Juhl","title":"Purchasing Manager"}],"url":"https://www.linkedin.com/company/larson-juhl"}]', '["Marty Taylor “Phil is a great leader and tireless worker. Phil has a great command of business systems and sales processes. He keeps detailed notes that insure thorough follow through. He cares deeply about the people that work for him as well as the people he works for. He is a driven individual that will take success with him wherever he goes. I enjoyed being Phil’s co-worker and later enjoyed working for Phil when he worked as General Manager.”","Kip Curphy “I have known Phil for well over a decade. He is loyal, has outstanding morals, beliefs and work ethics. On numerous occasions i have attempted to bring him into my work environment as he is the type of person and employee I always seek. I have never looked for average employees, I seek the cream of the crop. I know Phil to be dedicated and has the ability/desire to run a successful team and at the same time take responsibility for the outcome of his and the companies decisions. In short, Phil Frank can work with me any time.”"]']### Assistant: The agent's job is to provide IT support at Lockheed Martin. Today, the agent is reaching out to the user because they need to schedule a training session on a new software system.
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### Human: Agent: ['Patrick M. McQueen', 'Consultant to financial institutions and federal and state banking and credit union regulatory agencies. Expert witness experience on corporate governance and lending matters.', 'Consultant to Financial Institutions', 'McQueen Financial Advisors, Inc.', '[{"company":"McQueen Financial Advisors, Inc.","company_id":"mcqueen-financial-advisors-financialexperts","industry":"Financial Services","location":"","positions":[{"description":"Consultants to Financial Institutions Consultants to Financial Institutions","duration":"Jan 2010 - Present 11 years 8 months","duration_short":"11 years 8 months","end_date":"Present","start_date":"Jan 2010","subtitle":"McQueen Financial Advisors, Inc.","title":"Managing Director"}],"url":"https://www.linkedin.com/company/mcqueen-financial-advisors-financialexperts"},{"company":"EnerBank USA","company_id":null,"location":"","positions":[{"description":"A Utah based Industrial Loan Bank, owned by CMS Energy, Jackson, Michigan A Utah based Industrial Loan Bank, owned by CMS Energy, Jackson, Michigan","duration":"2001 - Present 20 years","duration_short":"20 years","end_date":"Present","start_date":"2001","subtitle":"EnerBank USA","title":"Member, Board of Directors"}],"url":""}]', '["Paul Aramian “Pat worked at a high level of knowledge & people\'s skills at MNB. ”","Mike Rinkus DBA., MA., BS “I have known Patrick McQueen professionally for over 30 years. Pat is the consummate professional, detail oriented, goal oriented, very well informed on banking both regionally, and from a national perspective. Pat is well respected and is a great team builder and easy to communicate with.”"]']
User: ['Karl Nygard', 'I provide leadership and vision to the finance and accounting functions. This includes process re-engineering, finance & accounting systems, and strategic planning. I leverage my technical background with my business and process knowledge to find elegant solutions to financial management problems.Specialties: Finance & Accounting leadership, Corporate Performance Management, project management, business & competitive strategy, and client relationships.', 'Finance Manager, Finance and Business Operations at King County', 'King County', '[{"company":"King County","company_id":null,"location":"Greater Seattle Area","positions":[{"description":"","duration":"May 2016 - Present 5 years 3 months","duration_short":"5 years 3 months","end_date":"Present","start_date":"May 2016","subtitle":"King County","title":"Finance Manager, Finance and Business Operations"}],"url":""}]', '["“Karl is a very supportive and dependable manager. He is very knowledgeable about his field and provide clear guidelines. Excellent internal and external customer services. It was great to work for Karl.”","“Karl ensures open communication and staff camaraderie, readily shared his expert knowledge in Cognos to help train staff, and created a culture of mutual trust in both the performance and duties assigned to the group. Very client orientated, working both with internal and external clients to better understand their needs, as well as the best way to present, and adjust complex financial information in a format readily understandable to the level of audience. Karl brings out the best in people; he deals with problems head on and identifies opportunities to maximize improvements and success of the company.”"]']### Assistant: The agent's job is to provide financial consultation to financial institutions, while the user is reaching out to the agent because they need assistance with corporate performance management and strategic planning for their finance and business operations.
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### Human: Agent: ['Marty Schwebel, MA, LMFT', 'When people experience trauma or extreme life stressors, it is not uncommon to feel like the road of life is spinning out of control. We all have opportunities to travel new roads, even in the midst of hurt and pain in our lives. My passion and privilege is to help others navigate through the ups and downs of life: through the struggles of stress, burnout, depression, anxiety, unforgiveness, grief and loss, and relational difficulties.I recognize that no two people are the same and as such tailor my therapy to meet the specific needs of my clients. I provide a safe space to welcome people of all ages, faiths, or, no faith, beliefs and backgrounds in a non-judgmental way. I will journey with you from where you are now and help you choose and navigate the best route for your life.', 'Telehealth Provider, Couples Counselor and EMDR Certified Trauma Therapist in California & Texas', 'Safe Place Ministry LLC', '[{"company":"Safe Place Ministry LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Safe Place Ministry LLC","title":"LMFT Care Provider"}],"url":""},{"company":"New Roads Counseling","company_id":"new-roads-counseling","location":"24 Western Avenue, Suite 308, Petaluma, CA 94952","positions":[{"description":"","duration":"Sep 2015 - Present 5 years 11 months","duration_short":"5 years 11 months","end_date":"Present","start_date":"Sep 2015","subtitle":"New Roads Counseling","title":"Licensed Marriage And Family Therapist"}],"url":"https://www.linkedin.com/company/new-roads-counseling"},{"company":"Decker Communications","company_id":"decker-communications","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Oct 2014 Mar 2017 2 years 6 months","duration_short":"2 years 6 months","end_date":"Mar 2017","start_date":"Oct 2014","subtitle":"Decker Communications","title":"Communications Coach"}],"url":"https://www.linkedin.com/company/decker-communications"},{"company":"Social Advocates for Youth","company_id":"social-advocates-for-youth","location":"Santa Rosa, CA","positions":[{"description":"","duration":"Sep 2014 Nov 2016 2 years 3 months","duration_short":"2 years 3 months","end_date":"Nov 2016","start_date":"Sep 2014","subtitle":"Social Advocates for Youth","title":"Marriage and Family Therapist Registered Intern"}],"url":"https://www.linkedin.com/company/social-advocates-for-youth"},{"company":"Mercy Ships","company_id":"mercy-ships","location":"Lome, Togo; Durban, South Africa; Freetown, Sierra Leone, Conakry, Guinea; Congo","positions":[{"description":"","duration":"Sep 2009 Jun 2014 4 years 10 months","duration_short":"4 years 10 months","end_date":"Jun 2014","start_date":"Sep 2009","subtitle":"Mercy Ships","title":"Member Care Counselor (Chaplaincy)"}],"url":"https://www.linkedin.com/company/mercy-ships"},{"company":"Cornerstone Church of San Francisco","company_id":null,"location":null,"positions":[{"description":"","duration":"Feb 2001 Jul 2009 8 years 6 months","duration_short":"8 years 6 months","end_date":"Jul 2009","start_date":"Feb 2001","subtitle":"Cornerstone Church of San Francisco","title":"Director of Care and Community"},{"description":"","duration":"Feb 2001 Jul 2009 8 years 6 months","duration_short":"8 years 6 months","end_date":"Jul 2009","start_date":"Feb 2001","subtitle":"Cornerstone Church of San Francisco","title":"Director of IT"},{"description":"","duration":"May 1999 May 2005 6 years 1 month","duration_short":"6 years 1 month","end_date":"May 2005","start_date":"May 1999","subtitle":"Cornerstone Church of San Francisco","title":"Choir Director"}],"url":""},{"company":"Escalate","company_id":null,"location":"","positions":[{"description":"","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"Escalate","title":"Desktop Technician"}],"url":""},{"company":"PRC, Inc","company_id":null,"location":"","positions":[{"description":"","duration":"1995 2000 5 years","duration_short":"5 years","end_date":"2000","start_date":"1995","subtitle":"PRC, Inc","title":"Office Manager and Systems Administrator"}],"url":""},{"company":"Litton PRC","company_id":null,"location":"","positions":[{"description":"","duration":"1995 2000 5 years","duration_short":"5 years","end_date":"2000","start_date":"1995","subtitle":"Litton PRC","title":"Office Manager and Systems Administrator"}],"url":""},{"company":"Leysin American School","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 1995 Aug 1995 3 months","duration_short":"3 months","end_date":"Aug 1995","start_date":"Jun 1995","subtitle":"Leysin American School","title":"Director of Theater Department and Voice Teacher"}],"url":""},{"company":"Metropolitan Opera Guild","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1991 Jan 1992 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 1992","start_date":"Jan 1991","subtitle":"Metropolitan Opera Guild","title":"Administrative Assistant - Education Department"}],"url":""},{"company":"Broadway Performance Hall","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1989 Jan 1991 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 1991","start_date":"Jan 1989","subtitle":"Broadway Performance Hall","title":"Box Office Manager"}],"url":""}]', '["“Marty is a great councilor, impartial, fair, patient, kind, and very helpful. Full recommendation!”","“Marty is a great person to work with. I had the privilege to work with him at 2 weddings. Marty is very organize and shows the utmost professionalism when he works. I see his interaction not only with the couple, but with family and friends. Marty is just a fun person to be around with.”"]']
User: ['Sarah Glen', "Hey y'all! I'm Sarah Glen, and I like to spend my time where journalism, product management & community building meet. Local news, public-service journalism, cold brew and books have my heart. Let's talk newsletters, membership models, audience engagement, agile product development and how to improve our workflows.", 'working at the intersection of journalism, community building & product mgmt @scalawagmag + slinging books @bookpeople she/they 🌈', 'Scalawag', '[{"company":"Scalawag","company_id":"scalawag","industry":"Online Audio and Video Media","location":"","positions":[{"description":"","duration":"Jun 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Scalawag","title":"Audience Growth & Engagement Manager"}],"url":"https://www.linkedin.com/company/scalawag"},{"company":"Texas Tribune","company_id":"texas-tribune","location":"Austin, Texas Area","positions":[{"description":"","duration":"Sep 2018 May 2021 2 years 9 months","duration_short":"2 years 9 months","end_date":"May 2021","start_date":"Sep 2018","subtitle":"Texas Tribune","title":"Director of Community Products"}],"url":"https://www.linkedin.com/company/texas-tribune"},{"company":"Chalkbeat","company_id":"chalkbeat","location":"Greater New York City Area","positions":[{"description":"- Product managed five websites and helped design the latest version of MORI, a custom impact-tracking Wordpress plug-in - Led the organization’s first round of audience research and built the reader personas that support ongoing growth strategies- Executed data projects across four bureaus, including the 2014 Education Writers Association’s first prize in investigative reporting - Led the successful launch and continued development of two CRM systems, one for the revenue team and one for editorial staff\\u0003","duration":"May 2014 Aug 2018 4 years 4 months","duration_short":"4 years 4 months","end_date":"Aug 2018","start_date":"May 2014","subtitle":"Chalkbeat","title":"Manager, Product & Growth"}],"url":"https://www.linkedin.com/company/chalkbeat"},{"company":"Digital First Media","company_id":"medianews-group-","location":"Greater New York City Area","positions":[{"description":"- Wrote, edited and produced stories in fast-paced, daily deadline environment- Worked with the data team to conceptualize, design and build data-driven interactives- Executed quantitative and qualitative user research based on the goal-directed design process - Wrote, edited and produced stories in fast-paced, daily deadline environment- Worked with the data team to conceptualize, design and build data-driven interactives- Executed quantitative and qualitative user research based on the goal-directed design process","duration":"Jun 2013 Apr 2014 11 months","duration_short":"11 months","end_date":"Apr 2014","start_date":"Jun 2013","subtitle":"Digital First Media","title":"Features Producer"}],"url":"https://www.linkedin.com/company/medianews-group-"},{"company":"The Daily Tar Heel","company_id":"the-daily-tar-heel","location":"","positions":[{"description":"- Planned long-term stories and helped editors create award-winning print and online packages - Planned long-term stories and helped editors create award-winning print and online packages","duration":"Aug 2012 May 2013 10 months","duration_short":"10 months","end_date":"May 2013","start_date":"Aug 2012","subtitle":"The Daily Tar Heel","title":"Director of Enterprise"}],"url":"https://www.linkedin.com/company/the-daily-tar-heel"},{"company":"The Washington Post","company_id":"the-washington-post","location":"","positions":[{"description":"- Compiled North Carolina political news and blogged about the state’s status as a swing state - Compiled North Carolina political news and blogged about the state’s status as a swing state","duration":"May 2012 Nov 2012 7 months","duration_short":"7 months","end_date":"Nov 2012","start_date":"May 2012","subtitle":"The Washington Post","title":"N.C. delegate for \\"The 12\\""}],"url":"https://www.linkedin.com/company/the-washington-post"},{"company":"WhichWayNC","company_id":null,"location":"Chapel Hill, NC","positions":[{"description":"- Selected weekly coverage themes, edited stories, gathered data and created interactives - Selected weekly coverage themes, edited stories, gathered data and created interactives","duration":"May 2012 Aug 2012 4 months","duration_short":"4 months","end_date":"Aug 2012","start_date":"May 2012","subtitle":"WhichWayNC","title":"Team Captain"}],"url":""},{"company":"The Daily Tar Heel","company_id":"the-daily-tar-heel","location":null,"positions":[{"description":"- Oversaw daily production of web content including stories, videos, blogs and breaking news- Monitored site analytics, built new web templates and created interactives","duration":"Aug 2011 May 2012 10 months","duration_short":"10 months","end_date":"May 2012","start_date":"Aug 2011","subtitle":"The Daily Tar Heel","title":"Online Editor"},{"description":"","duration":"May 2011 Jul 2011 3 months","duration_short":"3 months","end_date":"Jul 2011","start_date":"May 2011","subtitle":"The Daily Tar Heel","title":"Summer City Editor"},{"description":"","duration":"Aug 2010 May 2011 10 months","duration_short":"10 months","end_date":"May 2011","start_date":"Aug 2010","subtitle":"The Daily Tar Heel","title":"Assistant City Editor"}],"url":"https://www.linkedin.com/company/the-daily-tar-heel"},{"company":"WFMY News 2","company_id":"wfmy-news-2","location":"","positions":[{"description":"- Wrote scripts, made beat calls and helped maintain the station’s website - Wrote scripts, made beat calls and helped maintain the station’s website","duration":"Jun 2010 Aug 2010 3 months","duration_short":"3 months","end_date":"Aug 2010","start_date":"Jun 2010","subtitle":"WFMY News 2","title":"Intern"}],"url":"https://www.linkedin.com/company/wfmy-news-2"},{"company":"The Daily Tar Heel","company_id":"the-daily-tar-heel","location":"","positions":[{"description":"- Covered local politics and learned more about urban archery than I thought was possible - Covered local politics and learned more about urban archery than I thought was possible","duration":"Aug 2009 May 2010 10 months","duration_short":"10 months","end_date":"May 2010","start_date":"Aug 2009","subtitle":"The Daily Tar Heel","title":"Staff Writer"}],"url":"https://www.linkedin.com/company/the-daily-tar-heel"}]', '["Meena Thiruvengadam “Sarah is a creative digital journalist who is constantly working to better develop her storytelling and technical skills. She\'s not afraid to ask questions, tackle complex projects or to advocate for users and readers. She\'s an excellent newsroom communicator, and she\'s fun to collaborate with.”","Tom Meagher “Sarah Glen was the intern who almost got away. She came to us fresh from Chapel Hill, joining our Thunderdome data team for what was supposed to be just the summer. She brought her energy and passion for visual storytelling to our team, and she began to make major contributions to our projects almost immediately. She\'d come to planning meetings prepared better than veterans who have been in newsrooms longer than she\'s been alive. She had a million ideas, and many of them were good ones. Sarah can report. She can gather and clean data. She can design interactive graphics, and she can code them. She\'s got it all. Very quickly, the summer turned into the fall, and the autumn into winter, and she was still with us. She led one of our biggest multimedia projects of the quarter, and she was only an intern. When the extensions on her internship finally ran out, she had become such an integral part of our Thunderdome team, we couldn\'t let her go. So we finally hired her. Sarah is a joy to work with and will be a great asset to whatever newsroom is lucky enough to land her next. We only wish that Thunderdome, and our time working together, could have lasted a little longer.”"]']### Assistant: The agent's job is to provide therapy and counseling services, and today the user is reaching out to the agent because they need help navigating the emotional challenges of working in the journalism and community building field.
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### Human: Agent: ['Miguel Suarez', 'Bilingual Leave professional with over 20 years’ experience within a fast-paced call center environment in industries which includes Building Materials, Warranties, Benefits, and Retail. Forward thinking and advocate for accuracy and organization to adapt to new business dynamics, changing requirements and demands. Excellent experience in compliance with corporate, state and federal agency guidelines, such as HIPAA, COBRA, FMLA, STD and LTD policies. AREAS OF EXPERTISEBilingual (Fluent in Spanish), Quality and Compliance/Exceptional verbal and written communication skills/Time Management/Data analysis, Training & Development/Proficient in Windows/MS Office,/Process improvement / Project Management, Team Building, Customer Support / Phone Etiquette/IBM (Tesseract) / Queue Web/Avaya / Blue Pumpkin (Impact 360) / Kronos/My Apron / other THD Applications/SAP / Knowledge Base, Qfiniti, WaCA Database/ ADP etime/ Saleforce/ Ultipro, MSS/Benefitsolver/CignaAccess/HRIS/DOS/AskHR/Outlook/Excel/powerpoint/STD/LOA/WC/LTD/ADA/FMLA/Customer Service/Management/Workday/ADP Total Solutions/QA/Leave Management/Kronos Leave Management/', 'Leave Administrator/ Sports Operations', '360 Youth Sports Inc', '[{"company":"360 Youth Sports Inc","company_id":null,"location":"Dacula, Georgia, United States","positions":[{"description":"Duties include assisting with the growth of both the 360 Youth Football Camp and overseeing and developing the new 360 Travel Baseball program to start play in the spring of 2022. Duties include assisting with the growth of both the 360 Youth Football Camp and overseeing and developing the new 360 Travel Baseball program to start play in the spring of 2022.","duration":"Jul 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jul 2021","subtitle":"360 Youth Sports Inc","title":"President"}],"url":""},{"company":"Totem","company_id":"totem-solutions","location":"Alpharetta, Georgia, United States","positions":[{"description":"","duration":"Sep 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Totem","title":"Leave Administrator"}],"url":"https://www.linkedin.com/company/totem-solutions"},{"company":"360 Youth Sports Inc.","company_id":null,"location":"Dacula, Georgia, United States","positions":[{"description":"Duties included program development and assisted Camp growth, foitball drill coordination. Duties included program development and assisted Camp growth, foitball drill coordination.","duration":"Sep 2020 Jul 2021 11 months","duration_short":"11 months","end_date":"Jul 2021","start_date":"Sep 2020","subtitle":"360 Youth Sports Inc.","title":"Director of Football Operations/ Offensive Coordinator Coach"}],"url":""},{"company":"Northside Hospital","company_id":"northside-hospital","location":"Atlanta , Georgia","positions":[{"description":"","duration":"Dec 2019 Sep 2020 10 months","duration_short":"10 months","end_date":"Sep 2020","start_date":"Dec 2019","subtitle":"Northside Hospital","title":"Leave Administrator"}],"url":"https://www.linkedin.com/company/northside-hospital"},{"company":"Genuine Parts Company","company_id":"genuine-parts-company","location":"Atlanta, Georgia","positions":[{"description":"","duration":"Apr 2018 Nov 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Nov 2019","start_date":"Apr 2018","subtitle":"Genuine Parts Company","title":"Leave Management Specialist"}],"url":"https://www.linkedin.com/company/genuine-parts-company"},{"company":"Atlanta Area Football Officials Association","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"","duration":"Jul 2010 Jul 2018 8 years 1 month","duration_short":"8 years 1 month","end_date":"Jul 2018","start_date":"Jul 2010","subtitle":"Atlanta Area Football Officials Association","title":"High School Football Official"}],"url":""},{"company":"Totem","company_id":"totem-solutions","location":"Johns Creek, GA","positions":[{"description":"","duration":"Jun 2017 Apr 2018 11 months","duration_short":"11 months","end_date":"Apr 2018","start_date":"Jun 2017","subtitle":"Totem","title":"Leave Specialist"}],"url":"https://www.linkedin.com/company/totem-solutions"},{"company":"Robert Half","company_id":"robert-half-international","location":"Duluth, GA","positions":[{"description":"","duration":"Feb 2017 Jun 2017 5 months","duration_short":"5 months","end_date":"Jun 2017","start_date":"Feb 2017","subtitle":"Robert Half","title":"Benefits Enrollment / Leaves Specialist"}],"url":"https://www.linkedin.com/company/robert-half-international"},{"company":"The Home Depot","company_id":"the-home-depot","location":null,"positions":[{"description":"","duration":"Sep 2013 Jan 2017 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jan 2017","start_date":"Sep 2013","subtitle":"The Home Depot","title":"HR Leave Specalist"},{"description":"","duration":"Feb 2012 Sep 2013 1 year 8 months","duration_short":"1 year 8 months","end_date":"Sep 2013","start_date":"Feb 2012","subtitle":"The Home Depot","title":"HR Services Contact Center Associate- Benefits"}],"url":"https://www.linkedin.com/company/the-home-depot"},{"company":"Prism Pointe Technologies","company_id":"prism-pointe-technologies","location":"Fairburn, GA","positions":[{"description":"","duration":"Oct 2011 Feb 2012 5 months","duration_short":"5 months","end_date":"Feb 2012","start_date":"Oct 2011","subtitle":"Prism Pointe Technologies","title":"Project Coordinator"}],"url":"https://www.linkedin.com/company/prism-pointe-technologies"},{"company":"UnitedHealth Group","company_id":"unitedhealth-group","location":null,"positions":[{"description":"","duration":"Nov 2010 Sep 2011 11 months","duration_short":"11 months","end_date":"Sep 2011","start_date":"Nov 2010","subtitle":"UnitedHealth Group","title":"Sr Quailty Assurance Customer Service"},{"description":"","duration":"Sep 2009 Nov 2010 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2010","start_date":"Sep 2009","subtitle":"UnitedHealth Group","title":"Associate Clinical Administrative Coordinator"}],"url":"https://www.linkedin.com/company/unitedhealth-group"},{"company":"Internal Revenue Service","company_id":"irs","location":"United States","positions":[{"description":"","duration":"Mar 2004 Apr 2010 6 years 2 months","duration_short":"6 years 2 months","end_date":"Apr 2010","start_date":"Mar 2004","subtitle":"Internal Revenue Service","title":"Mail Processor"}],"url":"https://www.linkedin.com/company/irs"},{"company":"NEW Asurion","company_id":"asurion","location":"Norcross, GA","positions":[{"description":"","duration":"Feb 2002 Mar 2009 7 years 2 months","duration_short":"7 years 2 months","end_date":"Mar 2009","start_date":"Feb 2002","subtitle":"NEW Asurion","title":"Warranty Claims Adjuster"}],"url":"https://www.linkedin.com/company/asurion"},{"company":"Washington Mutual Bank","company_id":"washington-mutual-bank","location":"Snellville, Georgia, United States","positions":[{"description":"","duration":"Sep 2001 Feb 2002 6 months","duration_short":"6 months","end_date":"Feb 2002","start_date":"Sep 2001","subtitle":"Washington Mutual Bank","title":"Personal Banker"}],"url":"https://www.linkedin.com/company/washington-mutual-bank"},{"company":"Warranty Corporation of America","company_id":"warranty-corporation-of-america","location":"Norcross, GA","positions":[{"description":"","duration":"Feb 2000 Aug 2001 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2001","start_date":"Feb 2000","subtitle":"Warranty Corporation of America","title":"Bilingual (Spanish) Customer Service Representative"}],"url":"https://www.linkedin.com/company/warranty-corporation-of-america"},{"company":"UPS","company_id":"ups","location":"United States","positions":[{"description":"","duration":"Oct 1999 Jan 2000 4 months","duration_short":"4 months","end_date":"Jan 2000","start_date":"Oct 1999","subtitle":"UPS","title":"Loader"}],"url":"https://www.linkedin.com/company/ups"},{"company":"Purolator","company_id":"purolatorinc","location":"Fayetteville, North Carolina Area","positions":[{"description":"","duration":"Oct 1996 Oct 1999 3 years 1 month","duration_short":"3 years 1 month","end_date":"Oct 1999","start_date":"Oct 1996","subtitle":"Purolator","title":"Distribution Coordinator"}],"url":"https://www.linkedin.com/company/purolatorinc"},{"company":"Video Hut","company_id":"video-hut","location":"Fayetteville, North Carolina Area","positions":[{"description":"","duration":"Jul 1994 Jul 1995 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 1995","start_date":"Jul 1994","subtitle":"Video Hut","title":"Assistant Store Manager"}],"url":"https://www.linkedin.com/company/video-hut"}]', '["Dwayne Milligan “Miguel is an accomplished Claims Examiner/Adjuster. He\'s a true professional in dealing with customers and service partners. He has an extensive background in claims adjudication and has the skill set to recognize and deal with fraudulent claims that look authentic. Miguel asks the right questions and works diligently to gather the information needed to summarize he’s findings. Miguel’s analytical skills make him a great candidate for future insurance claims work. I highly recommend Miguel’s work and professionalism.”","Bruce Quisenberry “I worked with Miguel for five years. During that time he proved to be hard working and conscientious. Miguel did his job very well and often brought up concerns and suggested process improvements. I believe Miguel would be a good asset to any future employer.”"]']
User: ['Gabriella Davis', 'I am a recent graduate of Florida State University and attained a bachelor’s degree in Marketing and a minor in the Italian language. I have experience with real estate development working on the marketing team as well as assisting the construction of 33 single family luxury homes.', 'Real Estate Development', 'Todd Michael Glaser', '[{"company":"Todd Michael Glaser","company_id":null,"location":"Miami Beach, Florida, United States","positions":[{"description":"","duration":"Jan 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Todd Michael Glaser","title":"Project Coordinator"}],"url":""},{"company":"Alta Developers","company_id":"altadevelopers","location":"Miami, Florida, United States","positions":[{"description":"","duration":"Jun 2021 Jan 2022 8 months","duration_short":"8 months","end_date":"Jan 2022","start_date":"Jun 2021","subtitle":"Alta Developers","title":"Assistant Project Manager"}],"url":"https://www.linkedin.com/company/altadevelopers"},{"company":"Alta Developers","company_id":"altadevelopers","location":"Miami, Florida, United States","positions":[{"description":"","duration":"Jun 2020 Aug 2020 3 months","duration_short":"3 months","end_date":"Aug 2020","start_date":"Jun 2020","subtitle":"Alta Developers","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/altadevelopers"},{"company":"Alta Developers","company_id":"altadevelopers","location":"","positions":[{"description":"","duration":"Jul 2019 Aug 2019 2 months","duration_short":"2 months","end_date":"Aug 2019","start_date":"Jul 2019","subtitle":"Alta Developers","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/altadevelopers"}]', '["Solange B Camet “I had the pleasure of working with Gabriella Davis. She is a promising young lady with an abundance of potential. She possesses many attributes that set her apart. Her strong determination, critical thinking, and creative mindset are an asset. She has a keen eye and assimilates new ideas and concepts quickly. I would love for her to be part of our permanent team. ”","LinkedIn User “I worked with Gabby for two consecutive summers and she is great! Passionate, always willing to learn and collaborate, and very creative. Hope we can work together again in the near future!”"]']### Assistant: The agent's job is to handle leave administration and compliance in a call center environment, and today they are reaching out to the user because they need assistance with managing leave and benefits for a real estate development project.
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### Human: Agent: ['Betty McCullough', "I'm a innovative system and application analyst with a multifaceted background in both web and server-based system and application development, deployment, and maintenance as well as user interface design, database and network administration, business analysis, and technical documentation. My collaborative leadership style has enabled me to seamlessly navigate the system development life cycle for a wide range of business application initiatives while partnering with vendors, investors, executives, and clients to safeguard successful life cycles. My dedicated focus to installing hardware and software that drive growth has enabled me to optimize functionality, increase efficiency, enable features, and verify data security.", 'Analytical team leader adept at developing, deploying, and maintaining applications, systems, and hardware.', 'Shriners Hospitals for Children', '[{"company":"Shriners Hospitals for Children","company_id":"shriners-childrens","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"I currently interface with upper management and clinicians to coordinate projects while analyzing, designing, and testing applications to verify functionality and usability. I create infrastructure documentation and standard operating procedures, engage with clients and investors to gather requirements, analyze processes to resolve inefficiencies, and direct the installation and maintenance of systems, applications, and hardware. I partner with vendors to negotiate contracts, navigate issues, and order replacement components. • I was repeatedly named Employee of the Month for strategic direction, planning, and customer service. • I upgraded Windows devices, created home drive directories, migrated data, and trained users.• I transferred printing devices to HP Print Services and devised documentation and blueprints for the replacement of legacy and non-HP equipment.• I migrated Motion Analysis Center from a standalone network to a domain and server system.• I optimized hospital entrance policies to enhance staff, patient, and vendor safety.• I reduced our monthly Verizon premiums and secured thousands in savings by renegotiating rate plans and device upgrades against the modality agreement.• I eliminated 30 minutes per shift after I integrated a Fast User Switch and Imprivata Tap in Tap Out process to minimize credential verification on application login.• I\'ve produced implementations with vendors like Microsoft, HP, Dell, Adobe, and Verizon.• I built a hospital-wide guest network with enhanced filters and real-time security monitoring.• I saved tens of thousands of dollars after building a consolidated IT database that organized work order ticketing and reports, software licenses, indexed media, maintenance and more.• I operated as HIPAA security officer to support training, risk assessment, and compliance.","duration":"2013 - Present 9 years","duration_short":"9 years","end_date":"Present","start_date":"2013","subtitle":"Shriners Hospitals for Children","title":"System Analyst"},{"description":"","duration":"2008 2013 5 years","duration_short":"5 years","end_date":"2013","start_date":"2008","subtitle":"Shriners Hospitals for Children","title":"Application Analyst"}],"url":"https://www.linkedin.com/company/shriners-childrens"},{"company":"Shriners Hospitals for Children","company_id":"shriners-childrens","location":"Houston, Texas, United States","positions":[{"description":"","duration":"1998 2007 9 years","duration_short":"9 years","end_date":"2007","start_date":"1998","subtitle":"Shriners Hospitals for Children","title":"Database Manager"}],"url":"https://www.linkedin.com/company/shriners-childrens"}]', '["Leta Shideler “Betty McCullough is not only competent and knowledgeable, she possesses integrity, honesty, emotional intelligence, and an extraordinary work ethic. There are not many professionals to match her. I am honored to have worked with Betty. ”","Chantell Martinez “Over the past 1.5 years I have worked with Betty directly on Shriners managed print environment. Throughout that time Betty showed high organizational skills, project management expertise and has always been such a joy to work with. I am an HP Print Account Manager and work with many companies on their MPS fleet. In my time in this role I have not worked with someone who handles their print fleet quite like Betty with her attention to detail. ”"]']
User: ['Joe Cisneros', 'ISES Austin, Texas', 'Executive Partner at Austin Elegant Transportation', 'Handyman A to Z', '[{"company":"Handyman A to Z","company_id":null,"location":"Austin, Texas Area","positions":[{"description":"","duration":"Oct 2016 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Oct 2016","subtitle":"Handyman A to Z","title":"General Contractor"}],"url":""},{"company":"Austin Elegant Transportation","company_id":null,"location":"Austin, Texas Area","positions":[{"description":"Director of Corporate Sales Director of Corporate Sales","duration":"Oct 2015 - Present 6 years 2 months","duration_short":"6 years 2 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Austin Elegant Transportation","title":"Executive Partner"}],"url":""},{"company":"Austin Black Car Service","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2008 - Present 13 years 6 months","duration_short":"13 years 6 months","end_date":"Present","start_date":"Jun 2008","subtitle":"Austin Black Car Service","title":"Founder & CEO"}],"url":""},{"company":"Centex Beverage, Inc.","company_id":"centex-beverage-inc.","location":"Austin, Texas Area","positions":[{"description":"Marketing and Sales Marketing and Sales","duration":"Jan 2001 Mar 2004 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2004","start_date":"Jan 2001","subtitle":"Centex Beverage, Inc.","title":"Sales"}],"url":"https://www.linkedin.com/company/centex-beverage-inc."},{"company":"United States Marine Corps","company_id":"united-states-marine-corps","location":"El toro,CA, Yuma,AZ, Iwakuni,Japan","positions":[{"description":"IYAOYAS IYAOYAS","duration":"Mar 1992 Oct 1999 7 years 8 months","duration_short":"7 years 8 months","end_date":"Oct 1999","start_date":"Mar 1992","subtitle":"United States Marine Corps","title":"Aviation Weapons"}],"url":"https://www.linkedin.com/company/united-states-marine-corps"}]', '["Frances Adair “When going on vacation, my daughter puts the luggage at the front door and says \\"for Joe\\". Joe has picked us up several times and taken us to/from the airport. He is always on time, vehicles are spotless, he is dressed in suit and tie even at 5am pick up time, and the cost is less than parking the car at the airport for the week. I highly recommend Joe and Austin Black Car Service.”","Robert Rae “Great company to work with, no stress, just good service.”"]']### Assistant: The agent's job is to develop and maintain applications, systems, and hardware, and today the user is reaching out to the agent because they need assistance with optimizing their transportation service's database and implementing real-time security monitoring.
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### Human: Agent: ['Tej Gill', 'Highly versatile executive with excellent qualifications in strategic and tactical planning. Strong healthcare industry acumen, with extensive experience in business and organizational development. Solid background in budget and expense management and complex problem solving skills in both corporate and start-up environments.', 'VP - Healthcare Solutions at TriumpHealth', 'TriumpHealth', '[{"company":"TriumpHealth","company_id":"triumphealth","industry":"Hospitals and Health Care","location":"Southlake, TX","positions":[{"description":"TriumpHealth is a revenue cycle management, predictive analytics and MIPS consulting company who helps medical practices & hospital systems maximize revenue. TriumpHealth is a revenue cycle management, predictive analytics and MIPS consulting company who helps medical practices & hospital systems maximize revenue.","duration":"Jun 2017 - Present 5 years 1 month","duration_short":"5 years 1 month","end_date":"Present","start_date":"Jun 2017","subtitle":"TriumpHealth","title":"VP - Healthcare Solutions"}],"url":"https://www.linkedin.com/company/triumphealth"},{"company":"GilmanHealth®","company_id":"gilman-healthcare-solutions-llc","location":"","positions":[{"description":"GilmanHealth® is a Healthcare IT company who provides electronic health records, practice management, medical dictation, and patient triaging solutions for healthcare providers and medical practices.Instrumental in complete sales and services cycle management, including sales pipeline development, product demos, closings, contracting, software and hardware implementationProven ability to develop consultative business relationships with individuals at all levels, including the C SuiteManaged consultants for implementations of ambulatory EHR and PM software solutions in single and multispecialty medical clinics, including 1-100 physician organizationsEngaged customers at all levels (CEO, physicians, IT, training, billing, finance, office managers, and staff) to implement software solutions which maximized value for the customerProvided expert consulting services in the areas of workflow analysis, application training and build activities, go-live support, and post go-live optimization","duration":"Oct 2009 May 2017 7 years 8 months","duration_short":"7 years 8 months","end_date":"May 2017","start_date":"Oct 2009","subtitle":"GilmanHealth®","title":"VP Marketing"}],"url":"https://www.linkedin.com/company/gilman-healthcare-solutions-llc"},{"company":"Allscripts","company_id":"allscripts","location":"","positions":[{"description":"We are committed to help a medical organization accomplish two key goals; enhance patient care and increase productivity. You do not need more partners, instead one partner who does more - GilmanHealth®. We are committed to help a medical organization accomplish two key goals; enhance patient care and increase productivity. You do not need more partners, instead one partner who does more - GilmanHealth®.","duration":"2009 Dec 2015 6 years","duration_short":"6 years","end_date":"Dec 2015","start_date":"2009","subtitle":"Allscripts","title":"Allscripts Partner"}],"url":"https://www.linkedin.com/company/allscripts"},{"company":"Chevron Phillips Chemical Company","company_id":"chevron-phillips-chemical-company","location":"","positions":[{"description":"Held high-profile managerial positions at the plastics pipe division of Chevron Phillips Chemical Company. Some of the key projects included:Supported the implementation of Wonderware software based production planning solution in eight manufacturing plants across the US. The 18-month project involved streamlining the existing Visual Basic based shop floor control and product costing system into a single platform.Responsible for growing the revenue for two product lines with combined annual revenue of $12 million. Managed a team of four pricing coordinators and schedulers for efficient delivery of cost competitive products to the end customer.","duration":"Sep 2001 Aug 2009 8 years","duration_short":"8 years","end_date":"Aug 2009","start_date":"Sep 2001","subtitle":"Chevron Phillips Chemical Company","title":"Business Quality Manager"}],"url":"https://www.linkedin.com/company/chevron-phillips-chemical-company"},{"company":"Uponor Wirsbo Company","company_id":"uponor","location":"","positions":[{"description":"Successfully managed a cross-functional, multi-national team of six engineers during a 24-month project in the development and transfer of state-of-the-art technology from a Swedish company; responsibility entailed insuring the installation and commissioning of $650,000 production lines.Teamed with manufacturing and engineering to implement a $300,000 plastics material mixing project, as part of a brand new Canadian facility start-up. Project met budget and timeline requirements. Successfully managed a cross-functional, multi-national team of six engineers during a 24-month project in the development and transfer of state-of-the-art technology from a Swedish company; responsibility entailed insuring the installation and commissioning of $650,000 production lines.Teamed with manufacturing and engineering to implement a $300,000 plastics material mixing project, as part of a brand new Canadian facility start-up. Project met budget and timeline requirements.","duration":"Aug 1995 Aug 2001 6 years 1 month","duration_short":"6 years 1 month","end_date":"Aug 2001","start_date":"Aug 1995","subtitle":"Uponor Wirsbo Company","title":"Process Engineering Manager"}],"url":"https://www.linkedin.com/company/uponor"}]', '["Corey Callahan “Over the course of our business partnership, Tej has represented everything I\'d hope for in a business partner. Tej is always thorough in his pursuit of providing the best solution for his customers and represents himself with honesty and integrity in all his business ventures. He has always been a pleasure to work with - I cannot recommend him enough!”","Kenneth McGraw “I’ve had the pleasure of working with Tej for better than 2 years now. I found him to be astute at listening, understanding and applying these skills at what he does best – Developing a truly tailored Healthcare Solution. When engaging with Tej, you are sure to win! It was my pleasure meeting and listening to Tej at the Allscripts Client Experience AKA - ACE 2010 in Las Vegas last year. For more information on Tej\'s skills, contact me anytime at kmcgraw@infoaxis.com.”","Sandeep Sandhu “We hired GilmanHealth during set-up of our Medical Practice office building in Keller, TX. I am pleased with the services of GilmanHealth. Their IT staff is very professional, knowledgeable, and responsive to customer needs. In addition, we appreciated their ability to understand a complex issue and coming out with a very cost-effective solution. I would recommend GilmanHealth services to other Medical Practices.”"]']
User: ['Tom Harmsen', 'Communications Strategist | Multi-Medium Marketing Expert | Relationship & Business Development Manager | Brand Maximizer | Non-Profit Operations Leader | Talent Acquirer', 'PR/Marketing, Foundation & Recruiting Specialist at Dallas County Hospital & Family Medicine Clinics', 'Dallas County Hospital & Family Medicine Clinics', '[{"company":"Dallas County Hospital & Family Medicine Clinics","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Apr 2021","subtitle":"Dallas County Hospital & Family Medicine Clinics","title":"PR/Marketing, Foundation & Recruiting Specialist"}],"url":""},{"company":"Adel Acres Care Center","company_id":"adel-acres","location":"","positions":[{"description":"","duration":"Jul 2019 Apr 2021 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 2021","start_date":"Jul 2019","subtitle":"Adel Acres Care Center","title":"Director of Marketing & Admissions"}],"url":"https://www.linkedin.com/company/adel-acres"},{"company":"Granger Nursing and Rehabilitation Center","company_id":null,"location":"Granger, Iowa","positions":[{"description":"","duration":"May 2016 Jul 2019 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jul 2019","start_date":"May 2016","subtitle":"Granger Nursing and Rehabilitation Center","title":"Director of Marketing & Admissions"}],"url":""},{"company":"Interstate Batteries","company_id":null,"location":null,"positions":[{"description":"","duration":"Nov 2010 Apr 2016 5 years 6 months","duration_short":"5 years 6 months","end_date":"Apr 2016","start_date":"Nov 2010","subtitle":"Interstate Batteries","title":"Commercial Account Manager"},{"description":"","duration":"Jan 2012 Oct 2015 3 years 10 months","duration_short":"3 years 10 months","end_date":"Oct 2015","start_date":"Jan 2012","subtitle":"Interstate Batteries","title":"Team Leader"}],"url":""},{"company":"Garner Printing","company_id":null,"location":"Des Moines, IA","positions":[{"description":"","duration":"May 2010 Sep 2010 5 months","duration_short":"5 months","end_date":"Sep 2010","start_date":"May 2010","subtitle":"Garner Printing","title":"Leadership Development Program Associate"}],"url":""},{"company":"Iowa State University","company_id":null,"location":"Ames, IA","positions":[{"description":"","duration":"Aug 2009 May 2010 10 months","duration_short":"10 months","end_date":"May 2010","start_date":"Aug 2009","subtitle":"Iowa State University","title":"Peer Mentor"}],"url":""},{"company":"The Principal Financial Group","company_id":null,"location":"Des Moines, IA","positions":[{"description":"","duration":"May 2008 Aug 2008 4 months","duration_short":"4 months","end_date":"Aug 2008","start_date":"May 2008","subtitle":"The Principal Financial Group","title":"Corporate Relations Intern and Principal Scholar"}],"url":""}]', '["Leanna M. Simpson “Tom is an industry expert and an employers dream! He operates from a continual position of self-improvement, hard work, integrity, and ethics. His approach to marketing is strategic, creative, and \\"big picture\\" focused. His interest in professional peers, clients, and families is both genuine and heart-felt. Tom recieves my highest professional recommendation and my person respect.”","Amanda Lanser, LNHA “Tom is a hardworking individual that is great at connecting with peers, community members, and new admissions from all backgrounds. He is strong in digital and in person marketing. ”"]']### Assistant: The agent's job is to develop tailored healthcare solutions, and today the user is reaching out to the agent because they need assistance with PR and marketing strategies for Dallas County Hospital & Family Medicine Clinics.
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### Human: Agent: ['Andrea "Andi" Barber', 'Over 20 years of Human Resources including experience in recruitment and retention, HR systems implementation and project management, benefit and payroll administration, change management, talent development, employee relations and corrective discipline, labor relations, legal compliance (FMLA/ADA/EEO/WC) and administering policies & procedures.', 'Passionate HR Professional', 'Healogics, Inc.', '[{"company":"Healogics, Inc.","company_id":"healogics-inc-","industry":"Hospital & Health Care","location":"Jacksonville, Florida, United States","positions":[{"description":"","duration":"Jun 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Healogics, Inc.","title":"Senior Human Resources Manager"}],"url":"https://www.linkedin.com/company/healogics-inc-"},{"company":"APR Energy","company_id":"apr-energy","location":"Jacksonville, Florida, United States","positions":[{"description":"","duration":"Jul 2020 Feb 2021 8 months","duration_short":"8 months","end_date":"Feb 2021","start_date":"Jul 2020","subtitle":"APR Energy","title":"Human Resources Manager"}],"url":"https://www.linkedin.com/company/apr-energy"},{"company":"The Suddath Companies","company_id":"the-suddath-companies","location":"Jacksonville, Florida Area","positions":[{"description":"","duration":"Jan 2014 Jun 2020 6 years 6 months","duration_short":"6 years 6 months","end_date":"Jun 2020","start_date":"Jan 2014","subtitle":"The Suddath Companies","title":"Human Resources Business Partner"}],"url":"https://www.linkedin.com/company/the-suddath-companies"},{"company":"CVS Caremark Corporation","company_id":"cvs-health","location":"North Augusta, SC","positions":[{"description":"","duration":"Feb 2011 Oct 2013 2 years 9 months","duration_short":"2 years 9 months","end_date":"Oct 2013","start_date":"Feb 2011","subtitle":"CVS Caremark Corporation","title":"Human Resources Manager"}],"url":"https://www.linkedin.com/company/cvs-health"},{"company":"Savannah River Nuclear Solutions, Dept of Energy","company_id":null,"location":"Aiken, SC","positions":[{"description":"Key Results:\uf0ae BrassRing Implementation Lead (SRNS) - Managed efforts, on-site, related to customization, software testing, and technical installation of the BrassRing recruiting tool. Also coordinated communications, user training, and provided technical support and assistance, as needed. Workbench Certified.\uf0ae Improved the efficiency of the on-boarding process for new hires by re-designing and increasing communications, streamlining the overall logistics by eliminating unnecessary steps, and developing relationships among key participants in the process. Reduced the timeliness of the process by 30% and improved new hire/assignee satisfaction upon arrival to the project.","duration":"2009 2011 2 years","duration_short":"2 years","end_date":"2011","start_date":"2009","subtitle":"Savannah River Nuclear Solutions, Dept of Energy","title":"Senior HR Representative"}],"url":""},{"company":"Augusta National Golf Club","company_id":"augustanational","location":"Augusta, Georgia Area","positions":[{"description":"Developed reporting and metrics in which to access and analyze the Club’s recruiting performance including, but not limited to, sourcing effectiveness, cycle times, cost per hire and retention. Coordinated the staffing process for the Masters Tournament, and updated hiring procedures. Managed the unemployment process for seasonal staff. Developed reporting and metrics in which to access and analyze the Club’s recruiting performance including, but not limited to, sourcing effectiveness, cycle times, cost per hire and retention. Coordinated the staffing process for the Masters Tournament, and updated hiring procedures. Managed the unemployment process for seasonal staff.","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"Augusta National Golf Club","title":"Human Resources Generalist"}],"url":"https://www.linkedin.com/company/augustanational"},{"company":"DHL Express","company_id":"dhl","location":"","positions":[{"description":"","duration":"2003 2008 5 years","duration_short":"5 years","end_date":"2008","start_date":"2003","subtitle":"DHL Express","title":"HR Manager"}],"url":"https://www.linkedin.com/company/dhl"}]', '["Rose Mueller, CAPM “Many times LinkedIn showcases themselves as a center of business connections. And reviewing recommendations of an associate can give you ideas about what their peers value most in a co-worker. However, this is not that kind of recommendation. This is instead a commendation. A celebration of all things Andrea. Because while she is amazing at her chosen career in HR, she is more then a business connection between a corporation and its people assets. She is a person of heart and caring who honestly believes to her core that a company is full of people, and they are the greatest asset of all. Andrea has worked with me on several projects and there have been times I have walked in to her office and shut the door for a private chat. And the greatest commendation I can give is that Andrea made me feel valued and worthy of her time. What could possibly be a better skill then that?”","Amy Kubik “No matter what happened, Andrea was firm but friendly and always helped me out when i was in a bind. She knew all the rules and was great to work with. Anyone would be lucky to have her ”"]']
User: ['Jonathan Ursache', 'Passionate, determined graduate continuously growing and expanding in technological knowledge.', 'IT System Administrator at Martin Bros.', 'Martin Bros.', '[{"company":"Martin Bros.","company_id":"martin-brothers-marcowall-inc","industry":"Construction","location":"Gardena, California, United States","positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Martin Bros.","title":"System Administrator"}],"url":"https://www.linkedin.com/company/martin-brothers-marcowall-inc"},{"company":"Raytheon Technologies","company_id":"raytheontechnologies","location":"Fullerton, California","positions":[{"description":"- Senior Field Tech for DXC Technology- Supported Raytheon Technologies- Windows 10 migration and created machine accounts- Created scripts to complete tasks quicker- Imaged computers, configured systems and user profiles, installed software, setup/configured users- Completed troubleshooting and testing for a variety of issues (operating system, hardware, software, network, SCCM, etc.)- Tested new processes, utilities, and systems- Worked Level 2 And Level 3 Tickets- Performed break/fix duties- Serviced and modified hardware- Physically moved systems/hardware- Transferred sensitive data across systems- Wiped and retired old systems/hardware per DoD standards- Set-up and retired/wiped iPhones and iPads- Utilized the ServiceNow ticketing system- Ensured that work was done according to SLA","duration":"Nov 2019 Jun 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2021","start_date":"Nov 2019","subtitle":"Raytheon Technologies","title":"Sr. IT Desktop Support Technician"}],"url":"https://www.linkedin.com/company/raytheontechnologies"},{"company":"KMicro Tech, Inc.","company_id":"kmicro","location":"Orange County, California Area","positions":[{"description":"- Worked on the deployment of over 1,000 workstations (computers, printers, receipt printers, Verifone and Tellergy POS, monitors, check scanners, peripherals, etc.) for Wescom Credit Union- Assisted on Windows 10 Migration with refreshes- Configured systems, computers, printers, etc.- Installed computer, printers, various hardware, and software- Set-up and configured user profiles- Troubleshooting (computers, printers, network, etc.)- Pulled network cables for data center- Physically moved systems, printers, various hardware- Completed various IT tasks- Strived to keep users up and running at all times- Took part in training with Active Directory, Virtual Machines, Servers","duration":"Apr 2019 Oct 2019 7 months","duration_short":"7 months","end_date":"Oct 2019","start_date":"Apr 2019","subtitle":"KMicro Tech, Inc.","title":"IT Systems Analyst / Support Specialist"}],"url":"https://www.linkedin.com/company/kmicro"}]', '["“I shared a cubicle with Jonathan and I got to see firsthand that Jonathan is a very hard-working, intelligent and curious man. And all of that coupled with his passion for learning about technology makes him a fantastic person to have working with you!”","“Jonathan has been fascinated with technology all his life. He is tech savvy. He quickly learns new ways of completing tasks and finds solutions. One of the things I\'ve always admired about him is that he is always looking to help others with his skills. As many of you have noticed, he is a dedicated and hard working. He successfully completed high school early and is eager to learn more and expand his horizons. Jonathan would be a great addition to any team!”"]']### Assistant: The agent's job is to coordinate IT system administration at Martin Bros., and today the agent is reaching out to the user because they need assistance with troubleshooting and testing for a variety of IT issues.
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### Human: Agent: ['Latonya Dale', 'Small business consultant with more than 10 years of advisory success and satisfied clients. Well rounded, dynamic trainer with 25+ years of successful training/teaching experience. Extensive people management, event coordination, talent motivation, course development, and facilitation skills. High talent for anticipating and meeting needs of learners, workers, leaders, clients, and guests. Interested in tips, innovations, and trends related to teaching, training, gamification, self improvement, mobile learning, small business marketing/finance, and office management. Specialties: Helping individuals and small businesses succeed through guidance, motivation, and education. Designing and implementing customized eLearning, instructor led, and virtual training.', 'Small Business Consultant/Motivator/Trainer/Instructional Designer/Animator/Voiceover Artist/MSHRM', 'Dale Business Solutions', '[{"company":"Dale Business Solutions","company_id":null,"location":"Columbus, Georgia Area","positions":[{"description":"","duration":"Jan 2013 - Present 9 years 7 months","duration_short":"9 years 7 months","end_date":"Present","start_date":"Jan 2013","subtitle":"Dale Business Solutions","title":"Primary Consultant/Owner"}],"url":""},{"company":"Aflac","company_id":"aflac","location":null,"positions":[{"description":"","duration":"Apr 2021 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Aflac","title":"Learning Management System (LMS) Administrator"},{"description":"Software end user training, personal/professional development training, course design, development, curation, facilitation, LMS administration, and coaching.","duration":"Jan 2019 Apr 2021 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2021","start_date":"Jan 2019","subtitle":"Aflac","title":"Trainer"},{"description":"Training and educational solutions including course development, curation, facilitation, LMS administration, and coaching.","duration":"Jan 2015 Dec 2018 4 years","duration_short":"4 years","end_date":"Dec 2018","start_date":"Jan 2015","subtitle":"Aflac","title":"Learning Solutions Professional"},{"description":"Corp Training EA-I: 2006-2010Broker Sales EA-I: 2010-2011Internal Operations EA-IV: 2011-2013US Operations EA-V: 2013-2015","duration":"Jan 2006 Jan 2015 9 years 1 month","duration_short":"9 years 1 month","end_date":"Jan 2015","start_date":"Jan 2006","subtitle":"Aflac","title":"Executive Assistant"},{"description":"","duration":"Jul 2003 Jan 2006 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jan 2006","start_date":"Jul 2003","subtitle":"Aflac","title":"Training Support Specialist"},{"description":"","duration":"Oct 2002 Jul 2003 10 months","duration_short":"10 months","end_date":"Jul 2003","start_date":"Oct 2002","subtitle":"Aflac","title":"HR Specialist"},{"description":"","duration":"Mar 2002 Oct 2002 8 months","duration_short":"8 months","end_date":"Oct 2002","start_date":"Mar 2002","subtitle":"Aflac","title":"Administrative Support Specialist"}],"url":"https://www.linkedin.com/company/aflac"}]', '["James Dudley “Latonya was a pleasure to work with. She always got things done in a timely and professional manner. She is very knowledgeable in the workings of the department and Aflac.”","Tyrone Colbert “Latonya Smith is a name that carries much credit to it. She is a reliable, dependable, and relentless colleague. I\'ve had the pleasure of sitting and speaking with Ms. Smith on many occasions and each time have walked away reassured and informed about every business matter I was involved in. Latonya always makes a way when an obstacle blocks her path to success. I am honored to give my recommendation and full endorsement of such a woman and such a professional.”"]']
User: ['Katie McDonagh', "Strategic, detail-oriented, and customer-focused product marketing manager with 8 years' experience. Track record of launching effective marketing strategies that drive retention and growth, reaching X million customers globally. Strong written and verbal communication skills, with a knack for storytelling and crafting value-driven messaging to solve customer needs. Known for customer empathy, strategic mindset, taking initiative, and leading cross-functional marketing strategies. I've worked in advertising, e-commerce, fintech, consulting and telecom industries. My experience ranges from brand strategy to campaign execution. What energizes me: customer insights, world-class storytelling, helping others, inclusivity, and community building.", 'Product Marketing • ex-Meta, PayPal', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"San Francisco, California, United States","positions":[{"description":"I create marketing campaigns to help small businesses grow. I create marketing campaigns to help small businesses grow.","duration":"Jan 2020 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Freelance","title":"Marketing Strategist"}],"url":""},{"company":"Meta","company_id":"meta","location":null,"positions":[{"description":"Lead strategy and creative development for performance marketing campaigns to increase adoption and retention of commerce products.","duration":"Sep 2020 Dec 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2021","start_date":"Sep 2020","subtitle":"Meta","title":"SMB Marketing Manager, Instagram Shopping & Facebook Shops"},{"description":"Created and managed performance marketing campaigns to increase adoption and retention of Instagram Advertising products.","duration":"Jun 2019 Sep 2020 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2020","start_date":"Jun 2019","subtitle":"Meta","title":"SMB Marketing Manager, Instagram Advertising"}],"url":"https://www.linkedin.com/company/meta"},{"company":"PayPal","company_id":"paypal","location":"San Jose, California","positions":[{"description":"I wrote strategic, brand-led messaging frameworks for global products and segments. Working from our in-house agency model, I supported go-to-market, acquisition, and lifecycle marketing activities. I collaborated with cross-functional stakeholders to help manage workstreams, ensure messaging consistency across assets, and deliver outputs under tight deadlines. I wrote strategic, brand-led messaging frameworks for global products and segments. Working from our in-house agency model, I supported go-to-market, acquisition, and lifecycle marketing activities. I collaborated with cross-functional stakeholders to help manage workstreams, ensure messaging consistency across assets, and deliver outputs under tight deadlines.","duration":"May 2018 Jun 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2019","start_date":"May 2018","subtitle":"PayPal","title":"Global Brand Messaging"}],"url":"https://www.linkedin.com/company/paypal"},{"company":"Lippincott","company_id":"lippincott","location":"New York, New York","positions":[{"description":"I managed digital and content marketing for the firm including the website, paid and organic social media, SEO, and SEM. I frequently helped write and edit case studies, thought leadership articles, and press releases, which were published in outlets such as Fast Company, Inc., Ad Age, Quartz, and Design Observer. I also supported Business Development with lead generation and nurturing campaigns. Joining this storied, global agency that has worked on so many iconic brands – the likes of Southwest, Starbucks, Delta, and Hearst – taught me invaluable lessons about the power of brand.","duration":"Apr 2017 Apr 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2018","start_date":"Apr 2017","subtitle":"Lippincott","title":"Senior Marketing Associate"}],"url":"https://www.linkedin.com/company/lippincott"},{"company":"Sonic","company_id":"sonicinternet","location":null,"positions":[{"description":"As one of the first marketing hires for this mid-market company, I led B2B & B2C acquisition and lifecycle marketing campaigns spanning web, paid and organic social, SEO, SEM, video, content marketing, sales enablement, and out-of-home. I managed an agency and two direct reports to launch new products and increase brand awareness. We increased monthly customer growth by 175% over two years and consistently met cost per acquisition goals.","duration":"Apr 2016 Apr 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2017","start_date":"Apr 2016","subtitle":"Sonic","title":"Marketing Media Manager"},{"description":"","duration":"May 2014 Apr 2016 2 years","duration_short":"2 years","end_date":"Apr 2016","start_date":"May 2014","subtitle":"Sonic","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/sonicinternet"},{"company":"Sonoma State University School of Business and Economics","company_id":"sonomasbe","location":"Rohnert Park, CA","positions":[{"description":"Managed website, social media, press releases, news articles, graphic design, event photography, and community outreach. Managed website, social media, press releases, news articles, graphic design, event photography, and community outreach.","duration":"Jul 2013 May 2014 11 months","duration_short":"11 months","end_date":"May 2014","start_date":"Jul 2013","subtitle":"Sonoma State University School of Business and Economics","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/sonomasbe"},{"company":"Sonoma State STAR","company_id":"sonoma-state-university","location":"Sonoma State University, Rohnert Park, CA","positions":[{"description":"I managed a student staff of 35+ writers to publish our weekly newspaper. I was responsible for editing articles, supervising page layouts, writing the weekly editorial, and managing campus relations. I developed a subscription service to increase revenue and expand our distribution. Under my leadership, the STAR received \\"First Place\\" from the American Scholastic Press Association. I managed a student staff of 35+ writers to publish our weekly newspaper. I was responsible for editing articles, supervising page layouts, writing the weekly editorial, and managing campus relations. I developed a subscription service to increase revenue and expand our distribution. Under my leadership, the STAR received \\"First Place\\" from the American Scholastic Press Association.","duration":"May 2012 May 2014 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2014","start_date":"May 2012","subtitle":"Sonoma State STAR","title":"Editor-in-Chief"}],"url":"https://www.linkedin.com/company/sonoma-state-university"}]', '["Tara Sharp “Katie and I worked together for 2+ years, building the Sonic internet and phone brand. Katie excels at strategic planning and execution in all aspects of marketing, and is a particularly gifted writer and digital media manager. Katie has the unusual ability to gather and build consensus, and is ready and willing to take calculated risks - which was always to the company’s advantage. Most importantly, it is a joy to work and collaborate with Katie. I thoroughly enjoyed our years together, and would rehire her again without hesitation.”","Conor Boyle “Katie is exactly the type of person you would want on your team. She is an excellent communicator, making sure that everyone is confidently moving in the right direction. She makes it very easy to collaborate, with an open-minded approach to projects large and small. And, her positivity has a wonderful effect on her coworkers. You want to do your best work when working with Katie.”"]']### Assistant: The agent's job is to provide small business consulting and training services, and today the user is reaching out to the agent because they need assistance in crafting a value-driven messaging framework for their product marketing campaign.
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### Human: Agent: ['Ken Smithgall M.ISRM', 'Experienced Emergency Preparedness Professional with a demonstrated history of working in the public safety industry. Skilled in Crisis Management, Government, Emergency Management, Law Enforcement, and Physical Security. Strong business development professional with a Master of Arts (M.A.) in Homeland Security from American Military University.', 'Vice President at Sentinel Crisis Solutions Inc.', 'Sentinel Crisis Solutions Inc.', '[{"company":"Sentinel Crisis Solutions Inc.","company_id":null,"location":"Central FL","positions":[{"description":"","duration":"Jul 2017 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Jul 2017","subtitle":"Sentinel Crisis Solutions Inc.","title":"Vice President"}],"url":""},{"company":"Marion County Fire Rescue","company_id":null,"location":"Ocala, FL","positions":[{"description":"","duration":"Jan 1994 - Present 27 years 10 months","duration_short":"27 years 10 months","end_date":"Present","start_date":"Jan 1994","subtitle":"Marion County Fire Rescue","title":"Firefighter - Assistant Chief"}],"url":""},{"company":"Trident Consulting Group llc.","company_id":"trident-consulting-group-llc","location":"Ocala, Florida Area","positions":[{"description":"Trident Consulting Group llc provides specialized training in counter terrorism and emergency response. Trident provides custom developed drills and exercises that meet the HSEEP requirements, threat and vulnerability assessments, emergency management planning as well as disaster response and mitigation planning. Trident provides these services to both government and private industry across the Southeastern United States. Trident Consulting Group llc provides specialized training in counter terrorism and emergency response. Trident provides custom developed drills and exercises that meet the HSEEP requirements, threat and vulnerability assessments, emergency management planning as well as disaster response and mitigation planning. Trident provides these services to both government and private industry across the Southeastern United States.","duration":"Jul 2007 Jul 2017 10 years 1 month","duration_short":"10 years 1 month","end_date":"Jul 2017","start_date":"Jul 2007","subtitle":"Trident Consulting Group llc.","title":"CEO / Co-Founder"}],"url":"https://www.linkedin.com/company/trident-consulting-group-llc"},{"company":"Marion County Sheriff\'s Office","company_id":"marion-county-sheriff%27s-office","location":"Ocala, Florida","positions":[{"description":"","duration":"2004 2015 11 years","duration_short":"11 years","end_date":"2015","start_date":"2004","subtitle":"Marion County Sheriff\'s Office","title":"Reserve Deputy Sheriff"}],"url":"https://www.linkedin.com/company/marion-county-sheriff%27s-office"},{"company":"Lady Lake Police Department","company_id":"lady-lake-police-department","location":"Lady Lake, Florida","positions":[{"description":"","duration":"1990 1994 4 years","duration_short":"4 years","end_date":"1994","start_date":"1990","subtitle":"Lady Lake Police Department","title":"Law Enforcement Officer"}],"url":"https://www.linkedin.com/company/lady-lake-police-department"}]', '["Russell Beaty, CHSP, CPM “Working with Ken and his team at Sentinel Crisis Solutions was indeed a pleasure. Ken led us and other stakeholders through the exercise planning process with great skill and patience despite our self induced short timeline. The end result was a fantastic exercise that tested the identified core competencies, and a thorough After Action Review and Improvement Plan. We will gladly work with Ken Smithgall and the Sentinel team on future projects. ”","Mike Pittman “Ken, and Sentinel, always ensures that the community has the proper training to be prepared for any situation that could arise.”"]']
User: ['Lisa Lutz', 'As the Clinical and Business Development Project Manager I was responsible for day-to-day office operations for our department, data collection and management, data reporting, document and presentation design, web site administration, audio/video editing and production, event planning and promotion, project coordination, systems integration and served as an Executive Administrative Assistant to C-suite executives that spanned from Chief Administrative to Chief Clinical Operations Officers.', 'Senior Project Manager at My Health Connection, Inc.', 'My Health Connection, Inc.', '[{"company":"My Health Connection, Inc.","company_id":null,"location":"Irvine, California, United States","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Oct 2020","subtitle":"My Health Connection, Inc.","title":"Senior Business Project Manager"}],"url":""},{"company":"Kindred at Home","company_id":"kindred-at-home","location":"Greater Atlanta Area","positions":[{"description":"Performed complex and confidential support functions to ensure smooth flow of operations support. Coordinated the administration of projects and prepared resource/time/cost estimates. Analyzed operational data, prepared reports and communicated analysis to management team. Prepared Home Health pipeline, coordinated the pipeline process, and supported the field Home Health launch process. Provided training and support to Home Health team members and other areas as assigned. Coordinated all training/meeting arrangements. Designed correspondence and presentation materials using Word/PPT/Visio software. Worked with minimal supervision.","duration":"May 2008 Jun 2020 12 years 2 months","duration_short":"12 years 2 months","end_date":"Jun 2020","start_date":"May 2008","subtitle":"Kindred at Home","title":"Project Manager, Clinical & Business Development"}],"url":"https://www.linkedin.com/company/kindred-at-home"},{"company":"Kindred at Home","company_id":"kindred-at-home","location":null,"positions":[{"description":"Managed and oversaw clerical personnel and data processing operations related to outcome collections for our Specialty Programs after discharge from our services, consistent with regulatory compliance and Corporate policies, procedures, and standards.","duration":"Jan 2005 Jan 2008 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2008","start_date":"Jan 2005","subtitle":"Kindred at Home","title":"Manager - Center for Outcomes Measurement"},{"description":"Managed and oversaw branch clerical personnel and functions in accounting, payroll, billing, accounts payable/receivables, supplies, human resources, and data processing operations, consistent with regulatory compliance and Corporate policies, procedures, and standards.","duration":"Jan 1997 Jan 2005 8 years 1 month","duration_short":"8 years 1 month","end_date":"Jan 2005","start_date":"Jan 1997","subtitle":"Kindred at Home","title":"Office Manager"},{"description":"Responsible for a variety of clerical duties that supported productivity, efficiency and meeting critical deadlines for the Pinellas County Home Health Agency Director. Created marketing tools/brochures on a desktop publisher resulting in decreased expense and increased market visibility. Human Resource liaison between the Hospital and the off-site home care agency. Reconfigured office systems/processes to comply with standards of practice. Coordinated office relocation in 1997.","duration":"Jan 1995 Jan 1997 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 1997","start_date":"Jan 1995","subtitle":"Kindred at Home","title":"Administrative Assistant"},{"description":"Responsible for all data entry required, ensured clinical notes were turned in and completed in a timely manner. Crosschecked all billing to meet Medicare compliance. Managed all tracking functions, compliance, and data entry of personnel files. Met deadlines with tight turnaround times that required a high degree of accuracy and productivity.","duration":"May 1993 Jan 1995 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 1995","start_date":"May 1993","subtitle":"Kindred at Home","title":"Payroll, Billing and Personnel Clerk"}],"url":"https://www.linkedin.com/company/kindred-at-home"}]', '["Derek Nordman ““Unequivocally dependable” is the phrase that comes to mind when I think about Lisa. I’ve had the pleasure of working with Lisa for nearly 16 years, during which Lisa led our clinical product line project management. Above all, I was impressed with Lisa’s ability to manage multiple priorities, work within a team or individually, as well as always delivering more than expected. And, of course, her flexibility. Lisa would be a true asset for any position requiring organization and execution and comes with my heartfelt recommendation.”","Jennifer Ellis “Lisa is a trustworthy, highly organized, dependable self-starter who works well in both independent and team environments. Lisa positively leverages her talents to identify individual and teams needs, she then collaborates to routinely uncover and collectively optimize resources in order to reach shared goals. Lisa readily anticipates business needs, she routinely facilitates timely accomplishment of project milestones, fosters seamless interface of pivotal processes and effectively supports interdepartmental execution to achieve key performance indicators. Lisa can work independently and is able to follow through to ensure the job gets done. She is flexible and willing to work on any project that is assigned to her. Lisa is quick to volunteer to assist others and regularly contributes to improve areas of company operations as well. Lisa is a tremendous asset to any organization and it is my privilege to endorse her with my highest recommendation. ”"]']### Assistant: The agent's job is to provide emergency preparedness solutions, and today the user is reaching out to the agent because they need assistance in developing a crisis management plan for their healthcare organization.
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### Human: Agent: ['Sudarshan Gupta', "I'm a generalist / operator with a passion for solving Climate Change. My past experience includes 12+ years of start-up and management consulting experience. I lead commercialization efforts and operations at Susteon, an R&D accelerator focused on building innovative technology solutions to address Climate Change, by partnering with industry, academic, federal and venture partners.My previous experience includes roles at: Science Exchange, Acquis Consulting Group, Gannett-USA Today and in Deloitte's Strategy & Operations practice where I advised over 30+ clients in various industries from Consumer Goods, Energy & Utilities, Financial Services, Life Sciences to the Public Sector. I received a dual Executive MBA from Columbia Business School and London Business School and Bachelor's degree in Business Administration from the University of North Carolina–Chapel Hill.", 'Building Climate Tech Solutions @ Susteon', 'Susteon Inc.', '[{"company":"Susteon Inc.","company_id":"susteon","industry":"Renewable Energy Semiconductor Manufacturing","location":"Raleigh-Durham-Chapel Hill Area","positions":[{"description":"","duration":"Apr 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Apr 2019","subtitle":"Susteon Inc.","title":"Commercialization Lead"}],"url":"https://www.linkedin.com/company/susteon"},{"company":"Science Exchange","company_id":"science-exchange","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Nov 2017 Mar 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2019","start_date":"Nov 2017","subtitle":"Science Exchange","title":"Director, Business Development"}],"url":"https://www.linkedin.com/company/science-exchange"},{"company":"Acquis Consulting Group","company_id":"acquis-consulting-group","location":"Greater New York City Area","positions":[{"description":"","duration":"Aug 2014 Aug 2017 3 years 1 month","duration_short":"3 years 1 month","end_date":"Aug 2017","start_date":"Aug 2014","subtitle":"Acquis Consulting Group","title":"Engagement Manager"}],"url":"https://www.linkedin.com/company/acquis-consulting-group"},{"company":"Gannett | USA TODAY NETWORK","company_id":"gannett","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Jun 2013 Jun 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2014","start_date":"Jun 2013","subtitle":"Gannett | USA TODAY NETWORK","title":"Strategic Sourcing Manager"}],"url":"https://www.linkedin.com/company/gannett"},{"company":"Deloitte Consulting","company_id":"deloitteconsulting","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Oct 2008 Jun 2013 4 years 9 months","duration_short":"4 years 9 months","end_date":"Jun 2013","start_date":"Oct 2008","subtitle":"Deloitte Consulting","title":"Senior Consultant - Strategy & Operations"}],"url":"https://www.linkedin.com/company/deloitteconsulting"}]', '["Keshav Malani “Darsh was an incredible coworker to work with on my project. He has an incredible calming energy about him regardless of the situation (aka M&A project with tight deadlines and reworking data). He takes each task with a cool and collected mind. He ensures he understands what is truly to be accomplished from the task before diving head first to minimize any confusion down the line. His humble nature is another one of his assets because it mitigates the negative competitive nature that sometimes arises in consulting. It was quite impressive to his analysis skills during the project when at first he was only doing qualitative work. All this translates into an individual who accomplishes whatever is asked of him while also supporting others on their tasks. Darsh is an ideal team member and I really hope our paths cross again in our careers.”","Vasco Bridges III “Darsh is capable and skillfull as a consutant at Deloitte. Not only an exremely hard worker, but on the occassions I\'ve worked with him, Darsh has been able to form great client relationsihps and bring a wealth of knowledge and business acumen to help clients solve problems.”"]']
User: ['Jessica Spiezio', 'https://linktr.ee/jessicaspiezio', 'Lead Designer at MegaVolt — Founder of Totl', 'Totl', '[{"company":"Totl","company_id":"totlecybernetics","industry":"Technology, Information and Media","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2020","subtitle":"Totl","title":"Founder"}],"url":"https://www.linkedin.com/company/totlecybernetics"},{"company":"Design Roles","company_id":"jessica-spiezio-design","location":"","positions":[{"description":"Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design","duration":"Oct 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Design Roles","title":"UI/UX/Product Designer"}],"url":"https://www.linkedin.com/company/jessica-spiezio-design"},{"company":"Fullstack Academy","company_id":"fullstack-academy","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 2021 1 year","duration_short":"1 year","end_date":"2021","start_date":"2020","subtitle":"Fullstack Academy","title":"Teaching Fellow"}],"url":"https://www.linkedin.com/company/fullstack-academy"},{"company":"Lehigh University","company_id":"lehigh-university","location":"Silicon Valley, California, United States","positions":[{"description":"","duration":"Jan 2019 2019 less than a year","duration_short":"less than a year","end_date":"2019","start_date":"Jan 2019","subtitle":"Lehigh University","title":"Silicon Valley Program"}],"url":"https://www.linkedin.com/company/lehigh-university"}]', '["Branden Sherman “I was recently able to be Project Lead on Jessica\'s Capstone Project and I have been deeply impressed by her incredible design skills and exceptional abilities as a software developer. She is a great communicator with a positive spirit and her attention to detail is strong. In addition, she has shown countless times a determination to hold her work to a higher standard and make sure that it is reached. I highly recommend Jessica and I know that any team would benefit from having her on it.”","LinkedIn User “I had the pleasure of working with Jess on our Fullstack Academy Capstone presentation; Topper. From her design expertise to her exceptional work ethic, her significant contributions took our product to the next level. Any team would be lucky to work with Jessica and I look forward to seeing all that she accomplishes in the future! ”"]']### Assistant: The agent's job is to lead commercialization efforts and operations at Susteon, an R&D accelerator focused on building innovative technology solutions to address Climate Change, and today the user is reaching out to the agent because they need assistance in designing a sustainable and environmentally friendly user interface for their startup, Totl.
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### Human: Agent: ['Lance Winsaft', "Thanks for viewing my profile. I honor and value everyone in my network! I am the President and Owner of Aldebaran Recruiting - a high performance recruiting and headhunting firm that specializes in recruiting for technology companies, agencies, consumer brands, and healthcare. Our proprietary headhunting methodology is designed to get you unprecedented access into the passive talent pool and in front of the best candidates who would have never found you on their own. To save you time, effort, and money, we source the roles you need to fill - ensuring you only speak with the best of the best. You will only see the candidates we are proud to present to you, instead of sending over every resume that checks the boxes. With a major focus on quality over quantity, we fill our client’s open roles with 7 resumes on average and have a 95% success rate on our Priority searches. We are actively involved during the entire process from sourcing, scheduling and into negotiations. Our process is simple, it’s quick, and we stand for the highest quality, without question. With decades of experience, our recruiters are the strategic partners you need to grow your team. We’ll help you hire the best talent before your competition does! I am a subject matter expert in the domains of executive recruiting, headhunting, staff augmentation, LinkedIn, leadership and management, employer branding, sales, and business development. I'm also available for speaking engagements or internal consulting. Schedule a discovery call today! _____________________________________________________________________ Lance Winsaft | ✉ lance@aldebaranrecruiting.com | www.aldebaranrecruiting.com", 'President @ Aldebaran Recruiting. CEO @ BridgeHaus Property Managers. Entrepreneur & Trusted Advisor. Tech, Agency, Healthcare, Real Estate', 'Aldebaran Recruiting', '[{"company":"Aldebaran Recruiting","company_id":"aldebaranrecruiting","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"","duration":"Apr 2016 - Present 6 years 1 month","duration_short":"6 years 1 month","end_date":"Present","start_date":"Apr 2016","subtitle":"Aldebaran Recruiting","title":"President And Managing Partner"},{"description":"","duration":"Feb 2014 Mar 2016 2 years 2 months","duration_short":"2 years 2 months","end_date":"Mar 2016","start_date":"Feb 2014","subtitle":"Aldebaran Recruiting","title":"Senior Partner"},{"description":"","duration":"Jan 2013 Feb 2014 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2014","start_date":"Jan 2013","subtitle":"Aldebaran Recruiting","title":"Director, Recruiting And Business Development"},{"description":"","duration":"Jan 2012 Jan 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2013","start_date":"Jan 2012","subtitle":"Aldebaran Recruiting","title":"Senior Recruiting Associate"},{"description":"","duration":"Jan 2011 Jan 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2012","start_date":"Jan 2011","subtitle":"Aldebaran Recruiting","title":"Recruiting Associate"}],"url":"https://www.linkedin.com/company/aldebaranrecruiting"},{"company":"BridgeHaus Property Managers","company_id":"bridgehaus-property-managers","location":"San Diego County, California, United States","positions":[{"description":"","duration":"Jul 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Jul 2020","subtitle":"BridgeHaus Property Managers","title":"CEO & Co-Founder"}],"url":"https://www.linkedin.com/company/bridgehaus-property-managers"},{"company":"Defy Ventures","company_id":"defy-ventures","location":"Greater San Diego Area","positions":[{"description":"","duration":"Jun 2019 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Defy Ventures","title":"Volunteer, Coach"}],"url":"https://www.linkedin.com/company/defy-ventures"},{"company":"Just in Time for Foster Youth","company_id":"just-in-time-for-foster-youth","location":"Greater San Diego Area","positions":[{"description":"","duration":"Jul 2018 - Present 3 years 10 months","duration_short":"3 years 10 months","end_date":"Present","start_date":"Jul 2018","subtitle":"Just in Time for Foster Youth","title":"Volunteer Workshop Facilitator, Presenter, Coach"}],"url":"https://www.linkedin.com/company/just-in-time-for-foster-youth"},{"company":"Flirt With Me / My Life My Design","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"","duration":"Jun 2011 Mar 2012 10 months","duration_short":"10 months","end_date":"Mar 2012","start_date":"Jun 2011","subtitle":"Flirt With Me / My Life My Design","title":"CEO, Co-Founder"}],"url":""},{"company":"Landmark","company_id":"landmark","location":"","positions":[{"description":"","duration":"May 2011 Feb 2012 10 months","duration_short":"10 months","end_date":"Feb 2012","start_date":"May 2011","subtitle":"Landmark","title":"Executive Assistant / Project Manager"}],"url":"https://www.linkedin.com/company/landmark"},{"company":"Hike Bike Kayak Sports","company_id":"hike-bike-kayak-sports","location":null,"positions":[{"description":"","duration":"Mar 2006 Jul 2010 4 years 5 months","duration_short":"4 years 5 months","end_date":"Jul 2010","start_date":"Mar 2006","subtitle":"Hike Bike Kayak Sports","title":"Office Manager"},{"description":"","duration":"Mar 2006 Jul 2010 4 years 5 months","duration_short":"4 years 5 months","end_date":"Jul 2010","start_date":"Mar 2006","subtitle":"Hike Bike Kayak Sports","title":"Operations Manager/Outdoor Ecology Guide & Naturalist"}],"url":"https://www.linkedin.com/company/hike-bike-kayak-sports"},{"company":"Cannon Realty","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2005 Jun 2006 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2006","start_date":"Mar 2005","subtitle":"Cannon Realty","title":"Transaction Coordinator"}],"url":""}]', '["Jay Riordan “I have known Lance for several years now. He always operates with the highest integrity, listens and delivers on what matters most. I have referred him to many business associates and will continue in the future.”","Karina Sullivan “Lance is one of the most reliable and enjoyable individuals I have encountered in a professional atmosphere. His multifaceted work ethic exemplifies his extraordinary leadership and analytical skills, applying each to his work and personal life. I would highly recommend Lance for any personal or professional opportunities that may arise and look forward to following his promising professional future.”"]']
User: ['Rhonda Roy-McKee, MA, PHR', 'HR/Recruiting/Talent Acquisition professional, passionate about making a difference!', 'Senior Level HR and Talent Acquisition Professional', 'The Providencia Group', '[{"company":"The Providencia Group","company_id":"the-providencia-group","industry":"Business Consulting and Services","location":"","positions":[{"description":"","duration":"Jan 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jan 2022","subtitle":"The Providencia Group","title":"Senior Technical Recruiter"}],"url":"https://www.linkedin.com/company/the-providencia-group"},{"company":"Strategic Education, Inc","company_id":"strategiceducation","location":"Washington DC-Baltimore Area","positions":[{"description":"","duration":"May 2021 Dec 2021 8 months","duration_short":"8 months","end_date":"Dec 2021","start_date":"May 2021","subtitle":"Strategic Education, Inc","title":"Senior Corporate Recruiter"}],"url":"https://www.linkedin.com/company/strategiceducation"},{"company":"Brightstar Care Leesburg & Gainesville VA","company_id":"bsc-leesburg-gainesville","location":"","positions":[{"description":"","duration":"Jul 2020 May 2021 11 months","duration_short":"11 months","end_date":"May 2021","start_date":"Jul 2020","subtitle":"Brightstar Care Leesburg & Gainesville VA","title":"Healthcare Recruiter"}],"url":"https://www.linkedin.com/company/bsc-leesburg-gainesville"},{"company":"MyEyeDr.","company_id":"myeyedr-","location":"","positions":[{"description":"","duration":"Aug 2018 May 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2020","start_date":"Aug 2018","subtitle":"MyEyeDr.","title":"Recruiter"}],"url":"https://www.linkedin.com/company/myeyedr-"},{"company":"Stanley Martin Homes","company_id":"stanley-martin-companies","location":"Reston, VA","positions":[{"description":"Conduct full life-cycle recruiting for all vacancies within Stanley Martin Homes. Conduct full life-cycle recruiting for all vacancies within Stanley Martin Homes.","duration":"Jan 2017 May 2018 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2018","start_date":"Jan 2017","subtitle":"Stanley Martin Homes","title":"Corporate Recruiter"}],"url":"https://www.linkedin.com/company/stanley-martin-companies"},{"company":"NVR, Inc.","company_id":"nvr-inc-","location":"Reston, VA","positions":[{"description":"Responsible for recruiting and selecting top talent for NVR, one of the nation’s largest new home builders. Manage all the “front-end” activities of the recruiting process, candidate relationship management, and making interview recommendations to the management team. Specifically, manage requisitions and associated candidate flow to the offer phase of the recruiting process, maintain accurate requisition, candidate, and activity records within ATS, and work as a liaison with area HR Management & operations teams to coordinate candidate interviews. Quickly and efficiently filled positions, while maintaining a heavy requisition load.","duration":"Oct 2013 Jan 2017 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jan 2017","start_date":"Oct 2013","subtitle":"NVR, Inc.","title":"Recruiter"}],"url":"https://www.linkedin.com/company/nvr-inc-"},{"company":"Excella Consulting","company_id":null,"location":"Arlington, VA","positions":[{"description":"Responsible for all areas of human resources, with an emphasis on performance management, employee relations, policy development and benefits administration. Acted as strategic partner with management as the firm experienced rapid growth. Specific accomplishments include the design, implementation, facilitation and continuous improvement of the firm’s performance appraisal system, including managing and analyzing complex job situations to determine the best process and training managers on writing and providing feedback. In the employee relations area, successful in investigating, mediating and facilitating discussions with management and staff regarding claims of unfair treatment, policy violation and performance concerns, advise and provide guidance to management on employee coaching, counseling and appropriate disciplinary actions. In the benefits area, worked closely with co-founder to determine best benefits plans and programs to offer, conducted all benefits administration until turning it over to an assistant. Continuously and proactively updated employee handbook and implemented all policies and procedures. Conducted and facilitated several management training programs. Responsible for EEO reporting, maintaining Affirmative Action plan and ensuring compliance with all employment laws and regulations.","duration":"Sep 2007 Jul 2013 5 years 11 months","duration_short":"5 years 11 months","end_date":"Jul 2013","start_date":"Sep 2007","subtitle":"Excella Consulting","title":"HR Manager"}],"url":""},{"company":"Cable & Wireless","company_id":"cable&wireless","location":"Ashburn, VA","positions":[{"description":"A management level role with overall responsibility for all human resources and payroll functions, including all benefits and compensation programs and legal compliance. Worked directly with the CEO on strategic planning and goal setting. Counseled and advised senior management team on all HR issues. Responsible for performance management, training and professional development; employee relations, recruitment, and retention. Supervised Payroll/Benefits Specialist. A management level role with overall responsibility for all human resources and payroll functions, including all benefits and compensation programs and legal compliance. Worked directly with the CEO on strategic planning and goal setting. Counseled and advised senior management team on all HR issues. Responsible for performance management, training and professional development; employee relations, recruitment, and retention. Supervised Payroll/Benefits Specialist.","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Cable & Wireless","title":"HR Business Partner"}],"url":"https://www.linkedin.com/company/cable&wireless"},{"company":"MITRE","company_id":"mitre","location":"McLean, VA","positions":[{"description":"As part of the HR Business partner team, responsible for all day-to-day HR activities within the division. Partnered with senior management on strategic planning, recruiting, employee relations and employee performance and development. Counseled and advised managers and employees regarding complex issues pertaining to HR policies and practices. Proactively monitored employee relation’s issues, complaints and turnover, analyzing trends and recommending appropriate actions. Successfully recruited over 50 new positions in Engineering within a 3-month period. Supervised HR Coordinator.","duration":"2003 2006 3 years","duration_short":"3 years","end_date":"2006","start_date":"2003","subtitle":"MITRE","title":"HR Business Partner"}],"url":"https://www.linkedin.com/company/mitre"},{"company":"Progressive Technology Federal Systems","company_id":null,"location":"Bethesda, MD","positions":[{"description":"Managed all HR activities for this small IT/government contracting company. Responsible for design and administration of all policies and benefits programs. Also responsible for recruiting, conducting new hire orientations and exit interviews, researching employee relation’s issues and providing guidance to managers. Specific accomplishments include; developed and conducted management training programs, re-designed entire company retirement plan, created and implemented compensation and performance management system, developed process for hiring and selection of sales staff, as well as successfully recruiting for several positions in IT, finance and marketing. Also maintained Affirmative Action Plan program and other Federal and State reporting to ensure legal compliance. Supervised administrative assistant.","duration":"2003 2004 1 year","duration_short":"1 year","end_date":"2004","start_date":"2003","subtitle":"Progressive Technology Federal Systems","title":"HR Manager"}],"url":""},{"company":"UnitedHealth Group","company_id":"unitedhealth-group","location":"Bethesda, MD","positions":[{"description":"Responsible for developing ongoing creative recruitment strategies including recruiting sources for underutilized job groups, and continuously developing cost effective recruiting methods. Managed candidate flow during evaluation process, including working with hiring managers to define hiring requirements and sourcing strategies, assisting managers in evaluating candidates, and determining compensation parameters/strategies. Additional duties included, validating accuracy of current job descriptions, negotiating offers, conducting new hire orientations, and serving as a mentor and support to other staffing professionals on the team.","duration":"2001 2003 2 years","duration_short":"2 years","end_date":"2003","start_date":"2001","subtitle":"UnitedHealth Group","title":"Senior Staffing Consultant"}],"url":"https://www.linkedin.com/company/unitedhealth-group"},{"company":"HealthAnswers (formerly Medical Consumer Media)","company_id":null,"location":"Reston, VA","positions":[{"description":"Created and directed the entire Human Resource function in this fast-growing internet-based health communications company from inception through acquisition. Managed all Human Resources activities including; benefits administration, recruiting/staffing, and employee relations. Began with a company size of 3 and successfully recruited over 75 new staff in the areas of IT, web development and graphic design. Other accomplishments included, developed and implemented a company compensation plan and performance appraisal system, instituted a company 401(K) and profit sharing plan, designed the employee handbook, and continuously developed and implemented all corporate policies and procedures. Also, ensured compliance with all employment laws and regulations, worked extensively with employee immigration activities. Acted as a strategic partner in the business development and planning of company growth. Supervised administrative staff of two.","duration":"1996 2001 5 years","duration_short":"5 years","end_date":"2001","start_date":"1996","subtitle":"HealthAnswers (formerly Medical Consumer Media)","title":"Director, Human Resources and Administration"}],"url":""}]', '["Elle Mukhim “My working experience with Rhonda was exceptional! I had the opportunity to work with her at NVR. Inc. and MyEyeDr. and I enjoyed working with her at both companies. She is a professional, strategic, experienced recruiter with deep recruiting knowledge and sourcing skills, and she always closed open requisitions with quality candidates. She also has good working experience and knowledge of other HR functions which makes her a great recruiter. She is responsive and very good at following up with managers and candidates, and she has a great rapport with everyone. When I think of Rhonda, the words positive and professional comes to mind. She is very calm and composed, friendly yet professional, hardworking and dedicated, and she always treated everyone with respect. She is very helpful, and someone you can always count on for help. I would work with Rhonda again in a heartbeat. I highly recommend her to anyone looking for a good recruiter who wants the best experience. Rhonda is the reason I worked for MyEyeDr.”","LinkedIn User “Rhonda is an amazing Talent Acquisition professional who is an expert at helping company\'s land the talent of the future! During our 4 month tenure together working as the sole Recruiters for the Corporate office of MyEyeDr., we hired over 50 people in roles ranging from Entry Level, Individual Contributors, Mid-Managers, Senior Managers, Directors and C-Suite Executives. Rhonda has great ideas, is tech savvy, compassionate, eager to please, and knowledgeable about full life-cycle Recruitment. She is fully capable and confident in leading a team of Recruiters and can develop a hiring plan that any organization would love to utilize to secure top talent. I thoroughly enjoyed working with Rhonda on a personal and professional level and look forward to us crossing paths in the future again!”"]']### Assistant: The agent's job is to recruit top talent for technology companies, agencies, consumer brands, and healthcare, while the user is reaching out to the agent today because they need assistance in filling a senior level HR position at The Providencia Group.
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### Human: Agent: ['Al Cota', 'https://www.alcota.netCreative professional with extensive experience in motion and digital design. Background demonstrates leading creative execution in both small agency and large corporate environments. Adept at mindfully implementing stakeholder feedback while maintaining alignment with goals and aesthetic. Known for exemplary work ethic, the ability to build collaborative working relationships, and consistently elevating creative work.', 'Motion Designer at Revance Therapeutics, Inc.', 'Revance Therapeutics, Inc.', '[{"company":"Revance Therapeutics, Inc.","company_id":"revance-therapeutics","industry":"Biotechnology Research","location":"Irvine, California, United States","positions":[{"description":"","duration":"Feb 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Revance Therapeutics, Inc.","title":"Motion Designer :: Experience & Design :: Creative Studio"}],"url":"https://www.linkedin.com/company/revance-therapeutics"},{"company":"Freelance","company_id":null,"location":"","positions":[{"description":"Working as a freelance designer/animator specializing in 2D/3D design and art direction. Assist clients to identify goals and develop compelling graphic campaigns and all associated content to penetrate target markets and enable growth. Clients include A|L Media (Chicago), Indigo Slate (Washington)","duration":"Jul 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Jul 2020","subtitle":"Freelance","title":"Freelance Motion Graphic Designer"}],"url":""},{"company":"Rational","company_id":"rationalcx","location":"Greater Seattle Area","positions":[{"description":"Partner with the art director and project managers to design, create, and launch motion content for Microsoft in-store experiences for all U.S. retail sites and flagship stores in Sydney, Australia and New York City. Oversee all phases of creative projects and initiatives to support the design, creation, development, and deployment of high impact themes for the video wall to display device feature content.• Created the Office 365 video wall theme to increase awareness of new feature offerings and showcase users interacting with the software and ways to improve productivity.• Developed the Xbox family video wall concept to drive sales across the Xbox console, One X, and One S product family by creating a theme that created a visual divide within in-store screens displaying one console on each side leverage at small to large format stores.• Partnered with the global advertising team to create a video wall theme to supplement and further the Spread Harmony messaging; created a digital painting showcasing highlights from the television advertisement.• Led the creation of a logo animation for the Microsoft Build Event for play on devices throughout Microsoft stores, leveraging a minimal and playful approach to align with existing branding.","duration":"Jul 2019 Jul 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2020","start_date":"Jul 2019","subtitle":"Rational","title":"Motion Designer"}],"url":"https://www.linkedin.com/company/rationalcx"},{"company":"TEKsystems","company_id":"teksystems","location":"Redmond, Washington","positions":[{"description":"Partner with the art director and project managers to design, create, and launch motion content for Microsoft in-store experiences for all U.S. retail sites and flagship stores in Sydney, Australia and New York City. Oversee all phases of creative projects and initiatives to support the design, creation, development, and deployment of high impact themes for the video wall to display device feature content.• Created the Office 365 video wall theme to increase awareness of new feature offerings and showcase users interacting with the software and ways to improve productivity.• Developed the Xbox family video wall concept to drive sales across the Xbox console, One X, and One S product family by creating a theme that created a visual divide within in-store screens displaying one console on each side leverage at small to large format stores.• Partnered with the global advertising team to create a video wall theme to supplement and further the Spread Harmony messaging; created a digital painting showcasing highlights from the television advertisement.• Led the creation of a logo animation for the Microsoft Build Event for play on devices throughout Microsoft stores, leveraging a minimal and playful approach to align with existing branding.","duration":"Sep 2016 Jun 2019 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jun 2019","start_date":"Sep 2016","subtitle":"TEKsystems","title":"Sr. Designer"}],"url":"https://www.linkedin.com/company/teksystems"},{"company":"Jones Advertising","company_id":"jones-advertising","location":"Greater Seattle Area","positions":[{"description":"Jones Advertising is a creative agency that specializes in video production. As Senior designer I led the conceptualization, design, animation, visual effects (VFX), and editing of a variety of projects, spanning regional television spots, online videos, and print campaigns.• Played a key role in conceptualizing, shooting, and producing a stylized basketball television spot for Sleep Train charged with blocking out plays, assisting in the shoot, final editing, and compositing.• Partnered with Ben Bridge Jeweler in developing brand assets across print, digital, social media, and television to ensure messaging strategy and vision was achieved.• Designed two unique online banner designs for the Washington Traffic Safety Commission to promote the Drunk Drugs or High it’s a DUI program.","duration":"May 2011 Sep 2016 5 years 5 months","duration_short":"5 years 5 months","end_date":"Sep 2016","start_date":"May 2011","subtitle":"Jones Advertising","title":"Sr. Motion Graphics Designer"}],"url":"https://www.linkedin.com/company/jones-advertising"},{"company":"Al Cota Design","company_id":null,"location":"Los Angeles and Seattle","positions":[{"description":"As a design contractor, I worked with clients that ranged from small start ups to well known film studios. I was responsible with overseeing every project from concept to delivery. Projects included branding, print design, motion graphics, video editing. I developed my project management skills dealing with timelines, budgets, and different vendors.","duration":"Apr 2009 May 2011 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2011","start_date":"Apr 2009","subtitle":"Al Cota Design","title":"Lead Designer"}],"url":""},{"company":"Deluxe Media Inc. f/k/a Deluxe Digital Studios, Inc.","company_id":"deluxe1915","location":"Greater Los Angeles Area","positions":[{"description":"As a designer in the home video division of Deluxe Media, I was part of a team that designed pitches, prototypes, motion graphics and user interfaces for a number of major motion picture studio DVD releases. I created visual design solutions that addressed business, brand, market, and user requirements. clients include: Disney, Miramax, Universal, FOX","duration":"Oct 2008 May 2009 8 months","duration_short":"8 months","end_date":"May 2009","start_date":"Oct 2008","subtitle":"Deluxe Media Inc. f/k/a Deluxe Digital Studios, Inc.","title":"Senior Designer"}],"url":"https://www.linkedin.com/company/deluxe1915"},{"company":"icandy interactive","company_id":"icandy-interactive","location":"Greater Los Angeles Area","positions":[{"description":"In my role as Junior Art director I was tasked with creating storyboards, designing motion graphics and user interface that met brand and marketing objectives under the direction of the Creative Director, provided design support throughout the department and worked closely with production manager to ensure timely delivery of elements to vendors.clients include: Disney, Imagination Games","duration":"Feb 2008 Sep 2008 8 months","duration_short":"8 months","end_date":"Sep 2008","start_date":"Feb 2008","subtitle":"icandy interactive","title":"Junior Art Director"}],"url":"https://www.linkedin.com/company/icandy-interactive"},{"company":"Company Wide Shut","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"CWS was a boutique design house that specialized in motion graphics and user interfaces for major motion picture DVD releases. In my role I participated in concept development and design ideation, designed and animated motion graphics, updated client review sites, delivered assets to vendors, created hand crafted elements and assisted in photo shoots.clients include: New Line Cinema, Universal, FOX.","duration":"Oct 2006 Jun 2007 9 months","duration_short":"9 months","end_date":"Jun 2007","start_date":"Oct 2006","subtitle":"Company Wide Shut","title":"Senior Designer"}],"url":""},{"company":"Scope Seven","company_id":"scope-seven","location":"Greater Los Angeles Area","positions":[{"description":"I was responsible for developing creative for home entertainment studios. This involved all phases of the design process, including concept development, look and feel, animation, graphic design, and some production. I also designed the new identity for the company re-branding campaign which included, collateral, interior and exterior signage.","duration":"Oct 2002 Jun 2006 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jun 2006","start_date":"Oct 2002","subtitle":"Scope Seven","title":"Senior Designer"}],"url":"https://www.linkedin.com/company/scope-seven"}]', '["“Working with Al has truly been a great experience. His professionalism, work ethic and ability to jump in wherever needed makes for a great employee and coworker, as well he brings a high quality to the work he creates and delivers. Al has a team focused attitude and makes the environment fun and easy to work in. I would work with Al again at any point in time.”","“Al is a dedicated and accomplished designer and animator who is always looking for ways to elevate his work. The video projects at Microsoft are diverse and deadline driven and Al is great at mindfully implementing stakeholder feedback while staying on target. I enjoy listening to Al present his work and share his passion and knowledge of design with his fellow junior team members. I always have confidence in our success when partnering with Al on a video project, large or small.”"]']
User: ['Daniela Novelo Iñiguez', 'A creative, self-starter, influencer and content creator. Considered to be a passionate social media specialist in the fashion, beauty, wellness, travel and hospitality industry. Daniela has become skilled in content creation, social media, PR, communication, brand strategy, storytelling, and brand partnerships. She stays on top of current and upcoming trends and innovations in the social media landscape and communicate these to management for implementation into strategy.', 'Marketing Consultant', 'De Maria', '[{"company":"De Maria","company_id":"de-maria","industry":"Design","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Sep 2021","subtitle":"De Maria","title":"Creative Director"}],"url":"https://www.linkedin.com/company/de-maria"},{"company":"its DNI","company_id":null,"location":"Greater New York City Area","positions":[{"description":"- Build strategic content calendars- Stay up to date on current and upcoming trends and innovations in the social media landscape and communicate these to management for implementation into strategy- Utilize analytical tools such as Hootsuite and Sprout Social to obtain insights and give statistical data to brandsBrands:- Casa Dragones- Coola- Godiva- Saks Fifth Off- Daniel Wellington- Orgain- Ellie Activewear- Olly Nutrition- Hum Nutrition- Etcetera Accesorios- Pai Pai MX- Kiko Milano- Pinrose- Candy Club- Seamleas- St. Ives- Foodstirs- I-Herb- One Hope- Sphynx- Oriflame","duration":"Jan 2015 - Present 7 years 2 months","duration_short":"7 years 2 months","end_date":"Present","start_date":"Jan 2015","subtitle":"its DNI","title":"Content Creator"}],"url":""},{"company":"it\'s DNI","company_id":null,"location":"","positions":[{"description":"Influencer, Content Creator of @its_dni:- Strategically design and create content for Instagram.- Constantly generate visual social media strategy (highlights)- Responsible for all shooting, optimization and design.- Manage collaborations and partnerships with brands. - Responsible for visual strategy calendars. Influencer, Content Creator of @its_dni:- Strategically design and create content for Instagram.- Constantly generate visual social media strategy (highlights)- Responsible for all shooting, optimization and design.- Manage collaborations and partnerships with brands. - Responsible for visual strategy calendars.","duration":"2015 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"2015","subtitle":"it\'s DNI","title":"Social Media Content Creator & Influencer"}],"url":""},{"company":"HL Group","company_id":"kwtglobal","location":"Greater New York City Area","positions":[{"description":"- Worked in conjunction with Vice President and Director to develop social media strategies designed to drive buzz, awareness, acquisition and engagement on behalf of clients.- Tactically executed approved upon strategies.- Served as a day-to-day contact for clients re: social activations- Generated weekly and/or monthly reporting on behalf of clients- Assisted in the development of best practice and trend presentation decks- Participated in client brainstorms and idea generation sessions- Reported to team Vice President; provide updates on client status regularly- Set clear strategies for clients- Designed compelling visual social media content- Created, managed strategic social media content calendars","duration":"Oct 2019 Jan 2020 4 months","duration_short":"4 months","end_date":"Jan 2020","start_date":"Oct 2019","subtitle":"HL Group","title":"Social Media Account Manager - Freelancer"}],"url":"https://www.linkedin.com/company/kwtglobal"},{"company":"Greenwich Village - Chelsea Chamber of Commerce","company_id":"gvcchamber","location":"Greater New York City Area","positions":[{"description":"- Update and maintain GVCCC\'s special programs’ social media accounts, including Facebook, Instagram and Twitter- Increase the number of followers they have on all social media accounts by engaging with other users- Draft, distribute and pitch press releases, media alerts and other stories- Creative direction assistance and social media strategy towards the chambers\' IG- Research free online directories to generate inbound links for SEO- Track key social media analytics and website analytics - Use Hootsuite to schedule posts so that they are continuously pushed out- Uses Canva to fellow social media content- Develop and execute social content plans & strategies- Track and optimize social media content - Community Management and trend monitoring- Newsletter development with Constant Contact- Website update via (Squarespace & Wix)- Liases with graphic designers to get material for social media content","duration":"Sep 2019 Jan 2020 5 months","duration_short":"5 months","end_date":"Jan 2020","start_date":"Sep 2019","subtitle":"Greenwich Village - Chelsea Chamber of Commerce","title":"Marketing & Social Media Coordinator"}],"url":"https://www.linkedin.com/company/gvcchamber"},{"company":"Tequila Casa Dragones","company_id":"tequila-casa-dragones","location":"Greater New York City Area","positions":[{"description":"- Provided Social Media Strategies for future development and execution- Created Social Media Content calendars- Developed fresh ideas and ongoing strategic counsel for content and engagement - Provided Social Media Strategies for future development and execution- Created Social Media Content calendars- Developed fresh ideas and ongoing strategic counsel for content and engagement","duration":"Jun 2019 Jul 2019 2 months","duration_short":"2 months","end_date":"Jul 2019","start_date":"Jun 2019","subtitle":"Tequila Casa Dragones","title":"Freelance Social Media Manager"}],"url":"https://www.linkedin.com/company/tequila-casa-dragones"},{"company":"Issa PR","company_id":"issa-pr","location":"New York, New York","positions":[{"description":"Issa PR is a luxury and lifestyle brand strategy, and public relations agency. With teams in New York, London and Los Angeles, Issa delivers unparalleled creativity and captivating campaigns for clients.Exquisitely crafted with flawless execution, campaigns entice and empower audiences. Often harnessing a cadre of influencers, Issa drives thoughtful dialogue and word-of-mouth through traditional and non-traditional PR.For each and every client, a wealth of stories are told, and the global team of creatives have an acute understanding of today’s cultural landscape.PR & Social Media Assistant/Freelancer - Assisted Founder & CEO, Viet N’Guyen, when needed with daily tasks- Responsible for writing press releases, ensuring coverage for news surrounding for clients: Grand Hyatt Playa del Carmen, Destinations in Paradise, and Project Promise- Coordinated logistics for event planning and execution- Worked closely with media contacts, editors and influencer to ensure accuracy in stories- Lead research driven approach towards client acquisition - Pitched brand stories to media- Participated in internal brainstorming and planning sessions- Liaised with clients - Managed agency’s Instagram, Facebook and Twitter, expanding organic engagement by over 5% within three months","duration":"Dec 2018 May 2019 6 months","duration_short":"6 months","end_date":"May 2019","start_date":"Dec 2018","subtitle":"Issa PR","title":"PR & Social Media Coordinator"}],"url":"https://www.linkedin.com/company/issa-pr"},{"company":"Sarah Gore Reeves LTD","company_id":null,"location":null,"positions":[{"description":"Stylist Assistant in:-Victoria Secret Sport- July 2018-Vanity fair Italy editorial- May 2018-Harper’s bazaar Turkey (cover and editorial)- May 2018 -Neiman Marcus Fall 2018 lookbook-Vanity fair Italy June 2018-Sam jackets -Mary Kay (LATAM)-Rodan + Fields-Max Fur-Vanity Fair Italia October 2018-Bobby Brown-Dressbarn-Story + Rain Cover and Editorial-Wal Mart-Victoria Secret Beauty","duration":"May 2018 Oct 2018 6 months","duration_short":"6 months","end_date":"Oct 2018","start_date":"May 2018","subtitle":"Sarah Gore Reeves LTD","title":"Freelance Stylist Assistant"},{"description":"Stylist intern for Fashion Director Sarah Gore Reeves responsible for checking in/out designer samples for shoots, returning samples in good form and on time, preparing and wrapping editorial and advertising shoots, assisting during fittings with models, keeping PR contact list up to date, and assisting Sarah and the team on set and office.","duration":"Jan 2018 May 2018 5 months","duration_short":"5 months","end_date":"May 2018","start_date":"Jan 2018","subtitle":"Sarah Gore Reeves LTD","title":"Stylist intern"}],"url":""},{"company":"Revista CIAO","company_id":null,"location":"Ensenada, Baja California, Mexico","positions":[{"description":"Collaborated in the Summer 2017 issue as the Editorial Fashion Stylist. Collaborated in the Summer 2017 issue as the Editorial Fashion Stylist.","duration":"Jun 2017 Jul 2017 2 months","duration_short":"2 months","end_date":"Jul 2017","start_date":"Jun 2017","subtitle":"Revista CIAO","title":"Editorial Fashion Stylist"}],"url":""},{"company":"Estero Beach Hotel Resort","company_id":"estero-beach-hotel-resort","location":null,"positions":[{"description":"Marketing advisor, corporate and strategic image through social media.","duration":"May 2013 Dec 2015 2 years 8 months","duration_short":"2 years 8 months","end_date":"Dec 2015","start_date":"May 2013","subtitle":"Estero Beach Hotel Resort","title":"Marketing Coordinator & Social Media Manager"},{"description":"","duration":"Jun 2013 Jul 2013 2 months","duration_short":"2 months","end_date":"Jul 2013","start_date":"Jun 2013","subtitle":"Estero Beach Hotel & Resort","title":"Front Desk Agent and General Manager Assistant"}],"url":"https://www.linkedin.com/company/estero-beach-hotel-resort"},{"company":"Estero Beach Hotel & Resort","company_id":"estero-beach-hotel-resort","location":"","positions":[{"description":"","duration":"Jun 2012 Jul 2012 2 months","duration_short":"2 months","end_date":"Jul 2012","start_date":"Jun 2012","subtitle":"Estero Beach Hotel & Resort","title":"Front Desk Agent and General Manager Assistant"}],"url":"https://www.linkedin.com/company/estero-beach-hotel-resort"},{"company":"Estero Beach Hotel & Resort","company_id":"estero-beach-hotel-resort","location":"Ensenada Area, Mexico","positions":[{"description":"Registering as well as assigning rooms to guests, issuing room keys, answering telephones, making reservations, providing customer service.Worked during the following years for two months:2011-2013 Registering as well as assigning rooms to guests, issuing room keys, answering telephones, making reservations, providing customer service.Worked during the following years for two months:2011-2013","duration":"Jun 2011 Jul 2011 2 months","duration_short":"2 months","end_date":"Jul 2011","start_date":"Jun 2011","subtitle":"Estero Beach Hotel & Resort","title":"Front Desk Agent and General Manager Assistant"}],"url":"https://www.linkedin.com/company/estero-beach-hotel-resort"}]', '["LinkedIn User “Daniela is a skilled and creative marketeer with vast knowledge in strategic branding, social media and marketing. I consulted her for brand engagement techniques and social media content development in English and Spanish. I highly recommend her to anyone in need to enhance their brand performance and online reach.”","Jennifer M. “Daniela Novelo is an incredible pleasure to work with and would be an amazing addition to any team. Throughout her term with us at Sarah Gore Ltd, Daniela has showcased her stellar leadership and management skills. Daniela not only has great data analytic skills and business knowledge but also a creativity that shines through in the manner in which she approaches and presents her work. Moreover, Daniela is an incredibly motivated and perceptive individual who is always hungry to learn. She has endlessly demonstrated that she is a woman of taste, exceptional personal values, curiosity and humility. ”"]']### Assistant: The agent's job is to work as a marketing consultant, and today, the agent is reaching out to the user because they need assistance in developing a social media strategy and optimizing content for their fashion, beauty, wellness, travel, and hospitality brand.
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### Human: Agent: ['Scott Chappa', 'Dynamic individual who drives for excellence in software engineering and intelligently built systems.', 'Senior Software Engineer', 'ViaTech', '[{"company":"ViaTech","company_id":"viatech-publishing-solutions-inc-","industry":"IT Services and IT Consulting","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Dec 2017 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Dec 2017","subtitle":"ViaTech","title":".Net Developer"}],"url":"https://www.linkedin.com/company/viatech-publishing-solutions-inc-"},{"company":"Insurity","company_id":"insurity","location":"","positions":[{"description":"","duration":"Dec 2007 Sep 2017 9 years 10 months","duration_short":"9 years 10 months","end_date":"Sep 2017","start_date":"Dec 2007","subtitle":"Insurity","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/insurity"},{"company":"Citicards","company_id":"citi","location":"","positions":[{"description":"","duration":"Oct 2003 Dec 2007 4 years 3 months","duration_short":"4 years 3 months","end_date":"Dec 2007","start_date":"Oct 2003","subtitle":"Citicards","title":"Lead Analyst"}],"url":"https://www.linkedin.com/company/citi"},{"company":"Wachovia","company_id":"wellsfargo","location":"","positions":[{"description":"","duration":"Apr 2003 Oct 2003 7 months","duration_short":"7 months","end_date":"Oct 2003","start_date":"Apr 2003","subtitle":"Wachovia","title":"Programmer IV (Contract)"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"Bank of America","company_id":"bank-of-america","location":"","positions":[{"description":"","duration":"Dec 2000 Dec 2002 2 years 1 month","duration_short":"2 years 1 month","end_date":"Dec 2002","start_date":"Dec 2000","subtitle":"Bank of America","title":"Contract Programmer"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"Argo Data Resource","company_id":"argo","location":"","positions":[{"description":"","duration":"Sep 1998 Dec 2000 2 years 4 months","duration_short":"2 years 4 months","end_date":"Dec 2000","start_date":"Sep 1998","subtitle":"Argo Data Resource","title":"Lead Programmer"}],"url":"https://www.linkedin.com/company/argo"}]', '["“It is my pleasure to write this recommendation for Scott. I was Scott’s immediate supervisor for nearly four years. He was always dependable, and Scott took pride in producing the best results regardless of the assignment at hand. Besides being a pleasure to work with, Scott was a take charge kind of person. Scott was asked to lead the support effort for our development team. He took this challenge head on. I never had to worry about Scott or his team achieving the results demanded by our customers. I would highly recommend Scott. ”","“Scott was a very professional & capable Developer in Argo BankPro & Banking Applications as a Contractor for Gallagher Systems Group at several clients, including Bank of America and BB&T. He is detailed oriented and produced excellent work at high levels of productivity. We would have loved the opportunity to place him in additional projects, but he needed to have less travel for a stable home life -- and did very well with jobs in the Dallas area. ”"]']
User: ['Joseph Rasmussen', 'I help guide people who are interested in growing their wealth to the tools and education which will help them to achieve their goals. Would you be interested in learning how? Send me a PM for more information.', 'Entrepreneur', 'JSquared Global', '[{"company":"JSquared Global","company_id":null,"location":"Thornton, CO","positions":[{"description":"","duration":"Aug 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Aug 2019","subtitle":"JSquared Global","title":"Co-Founder"}],"url":""},{"company":"CenturyLink","company_id":"centurylink","location":"Broomfield, CO","positions":[{"description":"Broomfield Team LeadCenturyLink Professional Services NOCBroomfield, COServing as the local point of escalation for 6 technicians in the Broomfield, CO CenturyLink office with the manager and other half of the team maintained in Phoenix, AZ. This team is tasked with ensuring the network connectivity and consistent operations of a national, Seattle based coffee chain customer in the United States.Ensuring documentation and the team knowledge base wiki is kept up to date and accurate in terms of the various tasks and situations that the team will see daily.Direct day to day interaction with the customer network operations center to address escalated higher level or time extended site network repairs, as well as to attend various meetings with them to address service concerns and/or issues.Responding to internal team requests for assistance or restricted access configuration support (i.e. firewall configurations).Trouble isolation and resolution of higher level network events affecting a large percentage of the customer network to include hourly updates to the customer and event resolution Executive Summaries submitted to the customer for review on event completion.","duration":"Dec 2016 - Present 5 years 3 months","duration_short":"5 years 3 months","end_date":"Present","start_date":"Dec 2016","subtitle":"CenturyLink","title":"IP Technican II"}],"url":"https://www.linkedin.com/company/centurylink"},{"company":"Spotlight Studios LLC","company_id":null,"location":"Greater Denver Area","positions":[{"description":"Spotlight Studios provides an environment for aspiring artists to study their craft with experienced working professionals in the entertainment business. It is our intent to create a space where students feel empowered to achieve their aspirations, no matter how big or small, and are given the tools they need to accomplish their dreams. Spotlight Studios offers a wide range of performing arts training in voice, acting, instrumental, stage performance, film/TV and career development. Our services include private lessons, group classes, professional artist development and promotion, studio recordings and filming, productions, and summer camps.","duration":"May 2013 - Present 8 years 10 months","duration_short":"8 years 10 months","end_date":"Present","start_date":"May 2013","subtitle":"Spotlight Studios LLC","title":"Co-Founder"}],"url":""},{"company":"Level 3 Communications","company_id":"level-3-communications","location":null,"positions":[{"description":"Professional Services NOC TechnicianLevel 3 Communications Professional Services NOCBroomfield, COProviding Tier II technical support to ensure the network connectivity and consistent operations of a national, Seattle based coffee chain customer in the United States.Identification, triage, and restoration of customer network issues reported either via Level 3 Communications proactive monitoring or by customer contact.","duration":"Apr 2016 Dec 2016 9 months","duration_short":"9 months","end_date":"Dec 2016","start_date":"Apr 2016","subtitle":"Level 3 Communications","title":"IP Technician II"},{"description":"Professional Services Service DeliveryLevel 3 Communications Professional and Managed ServicesBroomfield, COPerforming IP network build out and system provisioning in support of upcoming service activation dispatches to install new or relocating sites for a national, Seattle based coffee chain customer in the United States.Ensuring order accuracy prior to work based on internal company product ordering specifications.Performing scheduled service activation dispatch calls with remote technical field support as needed to assist in managing team workload, to include performing failure revisit dispatches for investigation and/or resolution.","duration":"Oct 2015 Apr 2016 7 months","duration_short":"7 months","end_date":"Apr 2016","start_date":"Oct 2015","subtitle":"Level 3 Communications","title":"IP Technician I"},{"description":"Professional Services Service DeliveryLevel 3 Communications Professional and Managed ServicesBroomfield, COWorked in support of migrating 6000+ customer sites to Level 3 Communications managed service for a national, Seattle based coffee chain customer.Performed nightly calls during an allotted time window with remote field technicians on site to configure, install, and test network equipment and provided circuits while also ensuring that all customer standards were met.Special Projects:Designed and built a web based intranet tool for use by the service delivery team. This tool was used by each technician during their assigned calls and provided a breakdown of current and upcoming activation steps as well as time elapsed. This information was reported to a heads up display leadership could use to direct personnel efforts for the night and respond to complications as they arose. Creation of this tool required a self taught crash course in both web technologies and of current activation processes in use.","duration":"Dec 2013 Oct 2015 1 year 11 months","duration_short":"1 year 11 months","end_date":"Oct 2015","start_date":"Dec 2013","subtitle":"Level 3 Communications","title":"Senior Ops Tech Associate"},{"description":"Operations Technical AcademyClass 8.1Level 3 CommunicationsClassroom and on the job training to create a basic familiarity with the major network element types that provide Transport, IT, and Voice ServicesTechnical Disciplines Covered:Transmission (DS1/DS3/SONET)Switching (Circuit-switching/SS7)TCP/IP (routers/higher-layer protocols)Outside Plant (Fiber locating, OTDR, Mass Fusion Splicing, etc.)","duration":"Oct 2013 Dec 2013 3 months","duration_short":"3 months","end_date":"Dec 2013","start_date":"Oct 2013","subtitle":"Level 3 Communications","title":"Ops Tech Associate"}],"url":"https://www.linkedin.com/company/level-3-communications"},{"company":"Jax Mercantile","company_id":"jax-mercantile","location":null,"positions":[{"description":"Managed a team of four part time sales associates to ensure smooth operation of the newly renovated and stand alone Military Surplus Department. Weekly scheduling to ensure adequate department staffing during store hours.Ensuring that merchandise on the sales floor is properly arranged to best promote department sales.Ensuring that merchandise on the sales floor is always fully stocked.Providing customers with the highest quality of customer service.Writing replenishment purchase orders and submitting them bi-weekly to over 20 vendors to ensure that product stays fully stocked at all times.Analyzing current and past sales trends to identify missed sales opportunities and dead items.Utilizing current and historical sales data to set sales goals for future months.Performing annual performance reviews on all Military Surplus employees.Special Project: Put in place an inventory location system to speed retrieval of customer requests that are located in back stock. Military surplus was rather large and quite unwieldy, however the system I put into place was quite successful and easy to upkeep.","duration":"Dec 2012 Oct 2013 11 months","duration_short":"11 months","end_date":"Oct 2013","start_date":"Dec 2012","subtitle":"Jax Mercantile","title":"Military Surplus Department Manager"},{"description":"Stocking and arranging merchandise, firearm sales, and maintaining firearm sales paperwork.Special Project: Undertook a large scale inventory overhaul of all firearms in the store\'s possession to include auditing several years of FFL paperwork and a serial number record audit bringing all Federal paperwork up to standard.","duration":"May 2010 Dec 2012 2 years 8 months","duration_short":"2 years 8 months","end_date":"Dec 2012","start_date":"May 2010","subtitle":"Jax Mercantile","title":"Hunting/Military Surplus Sales Associate"}],"url":"https://www.linkedin.com/company/jax-mercantile"},{"company":"LogRhythm","company_id":"logrhythm","location":"","positions":[{"description":"Primary duties included building 1U, 2U, and 3U Windows Server 2003 servers, Direct Attached Storage (DAS) installation, and preparing both for shipping to customers.Performed secondary duties as assistant to the Systems Administrator to include user software installation and upgrade, building Windows XP desktops and laptops for internal use, rack server installations, and user troubleshooting.Special Projects: Created an interactive request document with InfoPath to enable the sales team to more efficiently submit their orders to the fulfillment team.","duration":"Mar 2009 Oct 2009 8 months","duration_short":"8 months","end_date":"Oct 2009","start_date":"Mar 2009","subtitle":"LogRhythm","title":"Fulfillment Assistant"}],"url":"https://www.linkedin.com/company/logrhythm"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Sonar Technician Submarines 2nd Class Petty Officer (USS City of Corpus Christi) December 2007 - Jan 2009.Assumed a senior role in Sonar Division supervising junior sailors in performing basic maintenance and operation tasks while also performing as the leading IT maintainer of systems vital to the Sonar system operation.Sonar Technician Submarines 3rd Class Petty Officer (USS City of Corpus Christi)December 2005 – December 2007.Assumed an introductory role in IT maintenance and operation of the submarine sonar system to include basic troubleshooting and preventative maintenance.Sonar Technician Submarines Seaman (Groton, Connecticut)March 2004-December 2004.Attended various schools related to Sonar and Information Technologies including:Apprentice Technical Training – Basic electrical theory and technical training.Tactical Computers and Network Operator – Functional and physical training in computers and networks to include basic installation and troubleshooting principals.","duration":"Jan 2004 Jan 2009 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jan 2009","start_date":"Jan 2004","subtitle":"US Navy","title":"Sonar Technician Submarines 2nd Class"}],"url":"https://www.linkedin.com/company/us-navy"}]', '["Joe Brisson II “Joe is a very dedicated, hard working individual. He has always helped with extra projects and sought out more responsibility. I would hire him again in a heartbeat.”","Jay Strickland “Joseph (Joe) worked with me in Fulfillment and IT as an assistant. Joe was able to pick up and learn how to run fulfillment by understanding the sales order coming in and run it to completion by getting the LogRhythm appliances out the door and to our customers. At the time we were sending out about 90 appliances in a quarter worldwide. Joe was also able to help with simple troubleshooting as a first level IT helpdesk. I would send Joe to help LogRhythm employees with desktop issues.”"]']### Assistant: The agent's job is to drive for excellence in software engineering and intelligently built systems. Today, the user is reaching out to the agent because they need assistance with implementing software solutions for their growing wealth management business.
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### Human: Agent: ['Stacey-Ann Rainford', '• Accomplished management professional with 12+ years experience within the Human Capital Management Industry & Service Organization and more than 5 years leading customer service teams. • Experience managing and coordinating activities/operations of the customer service department • Background in employee life cycle which includes recruiting/hiring, onboarding, training, mentoring/coaching and developing employees • Strong problem-solving skills and dedication to resolving employee issues. • Able to establish strong client relationships with complex clients • A dependable, self-motivated professional with a strong work ethic and commitment to integrity.• Certified Support SupervisorSpecialties: Personnel Training / Account Management / Process Improvement / Customer Service Management / Talent Acquisition / Vendor Management / Coaching and Development of Staff / Customer Retention / Team Building / Customer Retention / Departmental Development / Problem Resolution / Staff Relations / Escalation Management / Establish greater efficiencies with team / Saas Solutions', 'Client Success | Human Capital Management | Relationship Manager | Customer Experience', 'ADP', '[{"company":"ADP","company_id":"adp","industry":"Human Resources Services","location":"","positions":[{"description":"","duration":"Jan 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Jan 2015","subtitle":"ADP","title":"Client Success Executive"}],"url":"https://www.linkedin.com/company/adp"},{"company":"Ultimate Software","company_id":"ultimate-software","location":"greater atlanta area","positions":[{"description":"Ultimate Software ranked #9 in Fortune\'s 100 Best Places to Work For in 2013. Ultimate Software is a leading cloud provider of people management solutions, with more than 10 million people records in the cloud, delivering HR payroll, and talent management solutions to customers—from recruitment through retirement. As a People Success Manager, my role is to manage and coordinate activities and operations of the Customer Success department. Establish strong client relationships and sustained stable payroll operations for complex customer base while offering assistance in all support related issues.Identify gaps and develop initiatives and tactical plans for improvements.","duration":"Oct 2009 Jul 2014 4 years 10 months","duration_short":"4 years 10 months","end_date":"Jul 2014","start_date":"Oct 2009","subtitle":"Ultimate Software","title":"People Success Manager"}],"url":"https://www.linkedin.com/company/ultimate-software"},{"company":"Ceridian","company_id":"ceridian","location":null,"positions":[{"description":"Managed medium size accounts to develop profitable, long-term strategic customer relationships to maintain and grow revenue, achieve customer retention & develop customer loyalty. Served as the single point of contact and manager of customer relationships.","duration":"Jun 2008 May 2009 1 year","duration_short":"1 year","end_date":"May 2009","start_date":"Jun 2008","subtitle":"Ceridian","title":"Relationship Manager"},{"description":"Ensured all customer escalations were resolved promptly in an effort to provide immediate resolution and kept management apprised of critical situations and status for all accounts. Managed and resolved complex issues in a high stress, constantly changing technical environment. Interacted professionally and effectively with all departments within Ceridian to provide excellent customer service and perpetuate the “One Source” Philosophy of the organization.","duration":"Jan 2001 Jun 2008 7 years 6 months","duration_short":"7 years 6 months","end_date":"Jun 2008","start_date":"Jan 2001","subtitle":"Ceridian","title":"Team Lead - Client Support"}],"url":"https://www.linkedin.com/company/ceridian"}]', '["Nalani York “I’ve had the privilege of working with Stacey for 5+ years and in that time I have known Stacey to be a well-grounded and down to earth manager, business partner and colleague. Stacey is well known for her leadership, work ethic, positive attitude, teamwork mentality, and diligence. Stacey’s creative thinking, expertise, positive can-do attitude and drive as a management professional made her an absolute pleasure to work with. She continually delivered results, went above and beyond in providing exceptional service and support, and showed genuine integrity and respect as a service provider. Her strengths in staying across issues, pro-actively offering solutions and ideas and being adept at all aspects of communications make her a valuable contributor to any team.”","Tiffany R. Frasier, MBA, CMC “Stacey Simmons is the embodiment of teamwork. As my colleague at Ultimate Software, she is the nucleus of our leadership team, using her Human Capital Leadership experience and exceptional organizational skills to keep our team moving forward. She is dedicated to her employees and her customers, consistently going above the call of duty to ensure satisfaction. She is always calm, even in the most challenging situations - a key characteristic of a strong, poised leader. I enjoy working with Stacey and would happily recommend her for any position that she were to pursue. She is an asset and any company would be extremely fortunate to have her on board. ”"]']
User: ['Tori Nicholson', 'Experienced professional interested in positions that support Human Resource functions. Strong clerical skills, excellent at establishing working relationships and serving as a liaison between management and employees to identify issues.', 'Administrative Professional', 'Private', '[{"company":"Private","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Private","title":"Human Resources Office Manager"}],"url":""},{"company":"Express Employment Professionals","company_id":"express-employment-professionals_163746","location":"United States","positions":[{"description":"","duration":"Nov 2011 May 2020 8 years 7 months","duration_short":"8 years 7 months","end_date":"May 2020","start_date":"Nov 2011","subtitle":"Express Employment Professionals","title":"Employment Specialist"}],"url":"https://www.linkedin.com/company/express-employment-professionals_163746"}]', '["Mike Cummings “Tori was a pleasure to work with. Her hands on approach was the difference. She was always prompt and friendly when providing services and correcting issues. I wouldn\'t hesitate on working closely with her again. ”","Danisha Lowe “Tori is an awesome person to work with. She is very stern and communicates very well. She also works well under pressure. I Have always believed in her journey to success and how she instills success in others. For questions or converse please feel free to contact to me Via email lowedanisha@yahoo.com ”"]']### Assistant: The agent's job is to coordinate activities and operations of the customer service department, and today, the agent is reaching out to the user because they need to establish a working relationship and serve as a liaison for identifying and addressing HR issues.
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### Human: Agent: ['Meg Biram', 'Fine Artist — painting, sculpture, commissions. Muralist — commercial and residential.', 'Artist / Muralist / MegBiram.com', 'MEG BIRAM ART', '[{"company":"MEG BIRAM ART","company_id":null,"location":"","positions":[{"description":"megbiram.com@megbiramstudio megbiram.com@megbiramstudio","duration":"Mar 2011 - Present 10 years 11 months","duration_short":"10 years 11 months","end_date":"Present","start_date":"Mar 2011","subtitle":"MEG BIRAM ART","title":"Artist & Muralist"}],"url":""},{"company":"MEG BIRAM LLC","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"Lifestyle website covering fashion, beauty, travel, business, books, wellness, art, and interiors. Lifestyle website covering fashion, beauty, travel, business, books, wellness, art, and interiors.","duration":"Nov 2007 - Present 14 years 3 months","duration_short":"14 years 3 months","end_date":"Present","start_date":"Nov 2007","subtitle":"MEG BIRAM LLC","title":"Founder/Editor"}],"url":""},{"company":"MegBiram.com","company_id":null,"location":"","positions":[{"description":"Meg consults with advertising agencies, business owners & employees, online shop owners, service providers, and bloggers on the following topics:Social Media Analysis & StrategyOnline Marketing StrategyPinterest Education & CampaignsDigital Tracking & AnalysisContent IdeationCommunication and Relationships with BloggersBlogger Gifting, Reviews, and CampaignsBranding & Online Presence EvaluationProduct PlacementAdvertisingHow to Create an Editorial CalendarMedia Kit Consulting and DesignBlog ConsultationOnline Shop Analysis & Product StrategyEventsSite & Blog Monetization","duration":"Apr 2011 Sep 2020 9 years 6 months","duration_short":"9 years 6 months","end_date":"Sep 2020","start_date":"Apr 2011","subtitle":"MegBiram.com","title":"Social Media, Blog, & Digital Brand Consultant"}],"url":""},{"company":"Creative Collective DC","company_id":null,"location":"Washington DC","positions":[{"description":"The Creative Collective is the first co-working space of its kind established in Washington DC. In 2014 the only other co-working spaces in the city were male, tech, and political heavy. The Creative Collective is an invite only co-working space for female entrepreneurs in the DC area. The Creative Collective is the first co-working space of its kind established in Washington DC. In 2014 the only other co-working spaces in the city were male, tech, and political heavy. The Creative Collective is an invite only co-working space for female entrepreneurs in the DC area.","duration":"Mar 2014 Feb 2018 4 years","duration_short":"4 years","end_date":"Feb 2018","start_date":"Mar 2014","subtitle":"Creative Collective DC","title":"Founder"}],"url":""},{"company":"The B Bar","company_id":null,"location":"","positions":[{"description":"Cocktails and Cure-Alls for your Blog and Business — http://shopthebbar.com/ Cocktails and Cure-Alls for your Blog and Business — http://shopthebbar.com/","duration":"2013 Dec 2015 2 years","duration_short":"2 years","end_date":"Dec 2015","start_date":"2013","subtitle":"The B Bar","title":"Co-Founder"}],"url":""},{"company":"to & from gift guide magazine","company_id":null,"location":"","positions":[{"description":"http://toandfrommagazine.com/A gift guide magazine founded by Meg Biram & Katie Anderson, curated by your favorite bloggers and tastemakers. Publishes three times a year: Holiday, Valentine\'s Day, and the Spring issue covers Mother\'s Day, Father\'s Day, Graduation, Wedding, Birthday, and Showers. http://toandfrommagazine.com/A gift guide magazine founded by Meg Biram & Katie Anderson, curated by your favorite bloggers and tastemakers. Publishes three times a year: Holiday, Valentine\'s Day, and the Spring issue covers Mother\'s Day, Father\'s Day, Graduation, Wedding, Birthday, and Showers.","duration":"Oct 2012 Dec 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"Dec 2014","start_date":"Oct 2012","subtitle":"to & from gift guide magazine","title":"Co-Founder/Art Director"}],"url":""},{"company":"Hallmark Cards","company_id":"hallmark-cards","location":null,"positions":[{"description":"Design marketing materials. Direct photo shoots for product.","duration":"Mar 2009 Mar 2011 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2011","start_date":"Mar 2009","subtitle":"Hallmark Cards","title":"Senior Designer"},{"description":"","duration":"Sep 2006 Mar 2009 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2009","start_date":"Sep 2006","subtitle":"Hallmark Cards","title":"Designer"}],"url":"https://www.linkedin.com/company/hallmark-cards"},{"company":"The Observer Group","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2005 May 2006 1 year","duration_short":"1 year","end_date":"May 2006","start_date":"Jun 2005","subtitle":"The Observer Group","title":"Design Editor"}],"url":""},{"company":"University Bookstore, University of Missouri, Columbia","company_id":null,"location":"","positions":[{"description":"Responsible for buying jewelry, fragrance and greek merchandise Responsible for buying jewelry, fragrance and greek merchandise","duration":"May 2004 May 2005 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2005","start_date":"May 2004","subtitle":"University Bookstore, University of Missouri, Columbia","title":"Buyer"}],"url":""}]', '["Casie Reber “Meg Biram offers a unique vision for any project she undertakes and never disappoints with her differentiating and aesthetically pleasing marketing creative. She is prompt, responsive and eager to help others succeed. Meg is never short on creative, out-of-the-box business ideas that have a proven track record for increasing brand awareness and sales. Working with her is always a total dream.”","Heidi Kurpiela “Meg is a class act. Her work is impeccable. She\'s that rare creative bird that has a head for business AND art. I worked with her at The Observer Group and missed her deeply when she left. As a reporter I couldn\'t ask for a better design editor. Meg made my stories jump off the page. Even simple photo pages were handled with care. On top of these skills, she was a joy to work with. She\'s sensible, straightforward, honest and hardworking –– especially under pressure. She juggled a lot of projects during her time at The Observer. She was young too! Straight out of college. Her work ethic and eye for design was impressive then. Now it\'s even sharper. Any business would be lucky to pick her brain. Her passion is contagious.”"]']
User: ['Carolyn Rhoades', 'If you want something done in life — ask a busy person | Stay hungry, stay foolish', 'Building Brands @ CMDS', 'CMDS', '[{"company":"CMDS","company_id":"cmds","industry":"Advertising Services","location":"Colts Neck, New Jersey, United States","positions":[{"description":"","duration":"Jul 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jul 2021","subtitle":"CMDS","title":"Marketing Director"}],"url":"https://www.linkedin.com/company/cmds"},{"company":"Cul+ure Collective","company_id":"cul-ure-collective-hospitality-group","location":"Asbury Park, New Jersey","positions":[{"description":"https://www.culturehg.com/ https://www.culturehg.com/","duration":"Sep 2019 Jul 2021 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jul 2021","start_date":"Sep 2019","subtitle":"Cul+ure Collective","title":"Guest Experience Marketing"}],"url":"https://www.linkedin.com/company/cul-ure-collective-hospitality-group"},{"company":"Traffic Builders Digital Marketing","company_id":"traffic-builders","location":"Toms River, New Jersey","positions":[{"description":"","duration":"Jan 2019 Jul 2019 7 months","duration_short":"7 months","end_date":"Jul 2019","start_date":"Jan 2019","subtitle":"Traffic Builders Digital Marketing","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/traffic-builders"},{"company":"Rogue Hospitality Group","company_id":"rogue-hospitality-group","location":null,"positions":[{"description":"","duration":"Jun 2018 Jan 2019 8 months","duration_short":"8 months","end_date":"Jan 2019","start_date":"Jun 2018","subtitle":"Rogue Hospitality Group","title":"Director of Marketing"},{"description":"","duration":"Jun 2017 Jun 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2018","start_date":"Jun 2017","subtitle":"Rogue Hospitality Group","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/rogue-hospitality-group"},{"company":"i3 Creative Agency","company_id":"i3-creative-agency","location":"Greater New York City Area","positions":[{"description":"","duration":"Sep 2016 Jun 2017 10 months","duration_short":"10 months","end_date":"Jun 2017","start_date":"Sep 2016","subtitle":"i3 Creative Agency","title":"Account Executive"}],"url":"https://www.linkedin.com/company/i3-creative-agency"},{"company":"Oceanfront Merchants Association","company_id":null,"location":"Myrtle Beach, South Carolina","positions":[{"description":"","duration":"Aug 2014 Jul 2016 2 years","duration_short":"2 years","end_date":"Jul 2016","start_date":"Aug 2014","subtitle":"Oceanfront Merchants Association","title":"Marketing Intern"}],"url":""},{"company":"Horry-Georgetown Technical College Continuing Education","company_id":"gohgtc","location":"Conway, South Carolina","positions":[{"description":"","duration":"Sep 2013 Jan 2014 5 months","duration_short":"5 months","end_date":"Jan 2014","start_date":"Sep 2013","subtitle":"Horry-Georgetown Technical College Continuing Education","title":"Spanish Tutor"}],"url":"https://www.linkedin.com/company/gohgtc"}]', '["Nichole Fellouris “Working for Carolyn is something I am truly thankful for. As a boss, she is patient, understanding and open minded. Carolyn is always open to answering my questions, and is always offering her help and guidance. I am constantly learning from Carolyn. As a person, Carolyn is respectful, caring, supportive and genuine. She respects your work home life balance, cares how you are doing, and truly wants to get to know you. Carolyn is truly a great team player and wants to see the best for everyone who works with and for her. Carolyn is an open door kind of person and is ready to do whatever it takes to make your work experience as satisfying and rewarding as possible.”","Bob Makin “It is beautiful to do business with Carolyn. She has great passion for and work ethic toward building her brand. ”"]']### Assistant: The agent's job is to provide marketing and branding services, and today the user is reaching out to the agent because they need assistance in developing a comprehensive digital marketing strategy for their fine art business.
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### Human: Agent: ['Karen Black', "Looking forward to meeting business owners and new friends! I value creating lasting relationships and discovering your company's needs! Let Summit's award-winning team of professionals work for you. Reach out and let's connect!", 'Account Executive at Summit Cleaning and Restoration', 'Summit Cleaning and Restoration', '[{"company":"Summit Cleaning and Restoration","company_id":"summitcleaningandrestoration","industry":"Facilities Services","location":"Stayton, Oregon, United States","positions":[{"description":"","duration":"Nov 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Summit Cleaning and Restoration","title":"Account Executive"}],"url":"https://www.linkedin.com/company/summitcleaningandrestoration"},{"company":"Blackhill Restoration","company_id":"blackhill-restoration","location":"Houston, Texas, United States","positions":[{"description":"","duration":"Jun 2020 Sep 2020 4 months","duration_short":"4 months","end_date":"Sep 2020","start_date":"Jun 2020","subtitle":"Blackhill Restoration","title":"Major Account Manager"}],"url":"https://www.linkedin.com/company/blackhill-restoration"},{"company":"Five Star Restoration & Construction, Inc.","company_id":"five-star-restoration-construction-inc","location":"Gold River, CA","positions":[{"description":"Sales, estimating and project management for a long-standing, successful mitigation and reconstruction company. Acted as the face of the company for their Commercial Construction division. Clients included national home builders, commercial contractors, real estate agents, local and national commercial & residential property management companies, homeowners and rental property owners. Brought in 95% of the division\'s business by cultivating new relationships via networking, trade shows, lunch & learns, memberships and referrals.","duration":"Feb 2014 Apr 2020 6 years 3 months","duration_short":"6 years 3 months","end_date":"Apr 2020","start_date":"Feb 2014","subtitle":"Five Star Restoration & Construction, Inc.","title":"Account Manager"}],"url":"https://www.linkedin.com/company/five-star-restoration-construction-inc"},{"company":"Interior Design","company_id":null,"location":"Fair Oaks, CA","positions":[{"description":"Interior design services for home and business owners. Co-designed with other trade professionals on T.I., hospitality and residential renovation projects. Created site sketches, interior elevations and ADA diagrams for code upgrades and correct use of space. Performed take-offs, provided purchasing quantities and assisted customers in finding quality subcontractors in their area.","duration":"Jan 2010 Apr 2019 9 years 4 months","duration_short":"9 years 4 months","end_date":"Apr 2019","start_date":"Jan 2010","subtitle":"Interior Design","title":"Independent Contractor"}],"url":""},{"company":"Designer Stoneworks, Inc.","company_id":null,"location":"San Jose, California","positions":[{"description":"Recruited to work as the Sales Manager for a start-up tile and solid surfaces subcontractor. Acted as the face of the company and utilized extensive networking, focus group and trade show presentations to bring in national home builder, theater chain, hospitality, medical, and other new commercial clients. Other clients included home owners (residential renovations) and technology start-ups.","duration":"2004 2008 4 years","duration_short":"4 years","end_date":"2008","start_date":"2004","subtitle":"Designer Stoneworks, Inc.","title":"Sales Manager"}],"url":""},{"company":"Peninsula Floors, Inc.","company_id":"peninsula-floors-inc.","location":"","positions":[{"description":"","duration":"1998 2003 5 years","duration_short":"5 years","end_date":"2003","start_date":"1998","subtitle":"Peninsula Floors, Inc.","title":"Regional Manager"}],"url":"https://www.linkedin.com/company/peninsula-floors-inc."}]', '["“I\'ve worked alongside Karen for close to two years while serving as an Ambassador for the Rancho Cordova Chamber of Commerce. She is a true pro and one that I counted on often in my role as the Ambassador Chair. She understands the importance of relationship building and networking. However, her professional skills and abilities extend well beyond those needed in her Ambassador role. As a real estate investor, I call upon her expertise in the construction and renovating arena to provide me sound recommendations. I know that I can always count on her for honest feedback and sound solutions. I feel honored to have had the opportunity to work with Karen. Her rare mix of professional skills and ambition sets a great example for the rest of us to follow. ”","“Karen is a broadly skilled executive and accomplished business leader. She personifies quiet confidence and gets the job done without fuss or distraction. Karen\'s client centric approach and human touch add value to any organization and will be an asset to any company seeking growth.”"]']
User: ['Claudia Moran', 'Experienced Technical Sales Representative with a demonstrated history of working in the industrial automation industry.', 'Direct Sales VEGA', 'VEGA Americas, Inc.', '[{"company":"VEGA Americas, Inc.","company_id":"vega-americas-inc-","industry":"Industrial Automation","location":"Midland-Odessa Area","positions":[{"description":"","duration":"Jan 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"VEGA Americas, Inc.","title":"Technical Sales Representative"}],"url":"https://www.linkedin.com/company/vega-americas-inc-"},{"company":"Legend Energy Group","company_id":null,"location":"Midland-Odessa Area","positions":[{"description":"• Maintained relationships by personally visiting Company Men and Superintendents at well sites throughout the Midland and Delaware Basin on a weekly bases• Submit Bids for future jobs via email in order to acquire the well site work• Report sales activity to management team and attend sales meetings to discuss monthly sales goal","duration":"Apr 2020 Aug 2020 5 months","duration_short":"5 months","end_date":"Aug 2020","start_date":"Apr 2020","subtitle":"Legend Energy Group","title":"Sales Representative"}],"url":""},{"company":"Keane Group","company_id":"the-keane-group","location":null,"positions":[{"description":"• Led and managed a team of three procurement specialists• Managed monthly budgets to successfully purchase necessary inventory• Communicated departmental financial forecasts via weekly meetings• Negotiated cost, product placement, and production between various vendors• Slashed vendor costs 10% by negotiating pricing and fees, while ensuring the continuation and enhancements of services","duration":"Mar 2019 Mar 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2020","start_date":"Mar 2019","subtitle":"Keane Group","title":"Procurement-Electronics"},{"description":"• Mentored newly hired technicians during their training period• Coordinated company staff by assigning projects and tasks to maintain staff productivity and project completion• Lead transitional meetings to debrief incoming technicians for shop workflow","duration":"Mar 2018 Feb 2019 1 year","duration_short":"1 year","end_date":"Feb 2019","start_date":"Mar 2018","subtitle":"Keane Group","title":"Lead Electronics Technician"},{"description":"• Troubleshoot and repairs electrical/electronic equipment including but not limited to programmable controls, power supplies, instrumentation, gages and test equipment• Setup and configure new and existing field equipment desktops, laptops, printers, and specific data acquisition software • Perform regular and scheduled maintenance on hydraulic fracturing equipment to ensure equipment remains in good working order• Ran diagnostics of hydraulic fracturing equipment to insure productivity for job completion• Maintained existing equipment to ensure quality performance for various job sites• Compiled daily maintenance reports of all tasks completed","duration":"May 2017 Feb 2018 10 months","duration_short":"10 months","end_date":"Feb 2018","start_date":"May 2017","subtitle":"Keane Group","title":"Electronic Technician"}],"url":"https://www.linkedin.com/company/the-keane-group"},{"company":"O-Tex Pumping","company_id":null,"location":"Odessa/Midland, Texas Area","positions":[{"description":"• Task driven when working both under self-guidance and a team environment to execute deliverables while optimizing all tools provided• Skilled in testing cement, water and acid titration, along with oil based mud compatibilities• Served as liaison between sales team and operational team","duration":"Sep 2016 Mar 2017 7 months","duration_short":"7 months","end_date":"Mar 2017","start_date":"Sep 2016","subtitle":"O-Tex Pumping","title":"Laboratory Technician"}],"url":""},{"company":"U.S. Bank","company_id":"us-bank","location":"Lynwood, CA","positions":[{"description":"• Built clientele by cold calling using internal company database, educating local business owners about services, and hosting social events • Maintained customer relationships by delivering outstanding customer service and suggesting financial services that benefitted their business • Met and exceeded monthly employee sales goals and quarterly branch goals by implementing sales strategies","duration":"Mar 2011 Mar 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2013","start_date":"Mar 2011","subtitle":"U.S. Bank","title":"Universal Banker"}],"url":"https://www.linkedin.com/company/us-bank"}]', '["“Claudia displayed an incredible work ethic while studying together at Midland College. I remember particularly in our electronics class and our instrumentation/controls class where we worked in groups together and even when the assignment got tough, she took her time, put her head down, and helped lead us to completion. Claudia would make a great asset to any team within the oil&gas industry; any industry really. ”","“I would highly recommend Claudia to be a part of any organization. She is wonderful to work with and has exceptional expertise in leadership, and work ethic. She is self-motivated, methodical, and very capable of completing any task. ”"]']### Assistant: The agent's job is to connect with experienced technical sales representatives in the industrial automation industry, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities between VEGA Americas, Inc. and the user's company, Direct Sales VEGA.
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### Human: Agent: ['Mike Coons', "My career path has been a series of convergences. At more than one company, I was hired to be the Marketing Manager, and at some point along the way, recognizing some skill (or temperament possibly) my job function was blended into the Marketing AND Sales Manager. While I confess that you can't be great at both job functions; it has always been invaluable to me to have that kind of access to the sales team and find out what is really going on in the field. The marketing message can be better directed when you have industry feedback on a daily basis - not just when the reps come to town for a big meeting. Plus, I must admit that my heart has always been in the marketing side. The big challenge of today's B2B marketing programs is doing more with less. That's nothing new! Taking the low cost opportunities and making the most of them with email and social media, without ignoring the traditional avenues. The markets are constantly evolving, technology gets better and costs less, and communication is instantaneous. But making sure your message is consistent and accurate in the emerging & dynamic mediums requires more diligence. You can't run the same thing every day!!! Keeping up with these changes and learning new approaches to take advantage of these mediums that are steadily putting pressure on the traditional methods has been exciting and challenging. Who knows what tomorrow brings? So let's get out of our chairs and find out together!", 'VP/National Sales Mgr. at Standard Change-Makers, Inc.', 'Standard Change-Makers, Inc.', '[{"company":"Standard Change-Makers, Inc.","company_id":"standard-change-makers-inc-","industry":"Appliances, Electrical, and Electronics Manufacturing","location":"Indianapolis, Indiana Area","positions":[{"description":"","duration":"Jan 2003 - Present 19 years 4 months","duration_short":"19 years 4 months","end_date":"Present","start_date":"Jan 2003","subtitle":"Standard Change-Makers, Inc.","title":"Vice President / National Sales Mgr."}],"url":"https://www.linkedin.com/company/standard-change-makers-inc-"},{"company":"Meyer Laboratory","company_id":null,"location":"Indiana and Central/Southern Illinois","positions":[{"description":"","duration":"Jul 2001 Jan 2003 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2003","start_date":"Jul 2001","subtitle":"Meyer Laboratory","title":"Territory Sales Manager"}],"url":""},{"company":"Dallman Industrial Corp.","company_id":null,"location":"Indianapolis, Indiana Area","positions":[{"description":"","duration":"Jul 1998 Jul 2001 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jul 2001","start_date":"Jul 1998","subtitle":"Dallman Industrial Corp.","title":"Director of Marketing"}],"url":""},{"company":"Centerfield Marketing","company_id":null,"location":"Indianapolis, Indiana Area","positions":[{"description":"","duration":"May 1992 Oct 1997 5 years 6 months","duration_short":"5 years 6 months","end_date":"Oct 1997","start_date":"May 1992","subtitle":"Centerfield Marketing","title":"Vice President/Partner"}],"url":""},{"company":"Atkomatic Valve Company, Inc.","company_id":null,"location":"Indianapolis, Indiana Area","positions":[{"description":"","duration":"Jul 1984 Aug 1992 8 years 2 months","duration_short":"8 years 2 months","end_date":"Aug 1992","start_date":"Jul 1984","subtitle":"Atkomatic Valve Company, Inc.","title":"Inside Sales/Marketing Mgr."}],"url":""}]', '["Tom Kozlik “Mike is one of the best with whom I\'ve ever been associated. He provides fast, knowledegable responses along with patient training. He demonstrates that he always has by back and importantly I have witnessed that he will alter his position given valid justification. He operates with a high level of trust and integrity. I am proud to be one of his co-workers.”","Randy Sanders “Mike is a detailed orientated sales contact and creative marketer who understands how the equipment works and can help his customers make the correct decisions and close sales. Mike is organized and professional while still being friendly and approachable. Mike has been instrumental in launching several new product lines in marketing and making sure his sales staff is informed and prepared and productive, all to insure a better result on the bottom line. Mike is an asset to SCM as he would be to any company.”"]']
User: ['Cliff Anderson', 'Thirty years of Marketing & Sales experience for innovative technology solution providers primarily in the Electronics, Software, and Wireless Communications industries. I have managed and supported product lines in marketing and sales roles for SMB and Fortune 100 companies. Specialties include: Product Line Management and Business Case Development, P&L/ROI Ownership Responsibility, Software Solutions Marketing, Global Marketing and Partnership Development, Online & Video Marketing, Sales, and Channel Development.', 'Marketing Manager at Oldcastle BuildingEnvelope', 'Oldcastle BuildingEnvelope', '[{"company":"Oldcastle BuildingEnvelope","company_id":"oldcastle-buildingenvelope","industry":"Building Materials","location":"Dallas, Texas, United States","positions":[{"description":"","duration":"Mar 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Mar 2021","subtitle":"Oldcastle BuildingEnvelope","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/oldcastle-buildingenvelope"},{"company":"Luminator Technology Group","company_id":"luminator","location":"Plano, TX","positions":[{"description":"Managed the company’s mass transit marketing initiatives. • Created and manage all Web Based marketing efforts (website, social media, etc.) • Developed marketing content and collaterals (brochures, mailers, promotional flyers, etc.) • Content creation for press releases, email marketing campaigns, etc. • Media/press management, scheduling, relationships, etc. • Brand identity and evangelism. • Market analysis. • Annual and multi-year sales forecasting. • Develop and manage multi-year marketing plan and product roadmap with Business Unit GM.","duration":"May 2016 Aug 2020 4 years 4 months","duration_short":"4 years 4 months","end_date":"Aug 2020","start_date":"May 2016","subtitle":"Luminator Technology Group","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/luminator"},{"company":"Bayco Products, Inc.","company_id":"bayco-products","location":"Wylie, TX","positions":[{"description":"Managed company’s market research and product roadmap lifecycle initiatives. • Conducted market research to identify new category and segment opportunities.• Owned product requirements documentation for entire company product portfolio.• Launched 40+ new products per year.• Conducted end-user surveys for market feedback.• Created competitor product comparison collaterals to highlight our feature & benefit advantages for the sales channel.• Attended ~15-20 tradeshows per year to promote brand awareness.• Created whitepapers to highlight technology advantages vs competitors.","duration":"Nov 2013 Mar 2016 2 years 5 months","duration_short":"2 years 5 months","end_date":"Mar 2016","start_date":"Nov 2013","subtitle":"Bayco Products, Inc.","title":"Product Line Manager"}],"url":"https://www.linkedin.com/company/bayco-products"},{"company":"Informatics / Wasp Barcode Technologies","company_id":"informatics","location":"Plano, TX","positions":[{"description":"Managed fixed asset management (on-premise and hosted) solutions and healthcare vertical market segment.• Introduced the company’s first wireless version inventory management solution. Partnered with 3rd party Access Point manufacturer to broaden our wireless offering and increase annual revenues $300,000+ annually.• Developed business plan and introduced the company’s first ever Software-as-a-Service hosted solution. This service created new monthly recurring revenue streams and more predictable annual revenue forecasting.• Introduced the company’s first healthcare market barcode scanner for medication administration.• Introduced multiple new product versions per year.","duration":"Mar 2011 Oct 2013 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2013","start_date":"Mar 2011","subtitle":"Informatics / Wasp Barcode Technologies","title":"Product Line Manager"}],"url":"https://www.linkedin.com/company/informatics"},{"company":"Microtune","company_id":"microtune","location":"","positions":[{"description":"Managed the cable market RF tuner and upconverter product lines for integration in consumer electronic products- set-top-box, cable modem, and HDTVs. Also managed relationships with reference design partners such as Texas Instruments and STMicroelectronics.• Introduced the industry’s first DOCSIS3.0 broadband RF tuner and application reference design.• Introduced the industry’s first semiconductor technology RF upconverter module.• Promoted solutions to consumer electronics customers Cisco, Motorola, ARRIS, Sony, and Samsung and ODM customers in Taiwan and China- Asustek and Hon Hai/Foxconn.","duration":"2003 2010 7 years","duration_short":"7 years","end_date":"2010","start_date":"2003","subtitle":"Microtune","title":"Product Marketing Manager"}],"url":"https://www.linkedin.com/company/microtune"},{"company":"Nortel Networks","company_id":"nortel-networks","location":"","positions":[{"description":"Managed RF base station hardware for point-to-multipoint fixed broadband 42GHz wireless access system.• Developed the base station equipment product roadmap and evolution strategy.• Prioritized and created hardware and software release collaterals for customer consumption.• Coordinated development strategy, marketing documentation, and customer presentations with CPE development team.• Trained sales team in go-to-market market strategy and selling advantages versus competition. Managed RF base station hardware for point-to-multipoint fixed broadband 42GHz wireless access system.• Developed the base station equipment product roadmap and evolution strategy.• Prioritized and created hardware and software release collaterals for customer consumption.• Coordinated development strategy, marketing documentation, and customer presentations with CPE development team.• Trained sales team in go-to-market market strategy and selling advantages versus competition.","duration":"2000 2003 3 years","duration_short":"3 years","end_date":"2003","start_date":"2000","subtitle":"Nortel Networks","title":"Product Line Manager"}],"url":"https://www.linkedin.com/company/nortel-networks"},{"company":"RF Monolithics","company_id":null,"location":"","positions":[{"description":"Managed the low power wireless transceiver and resonator product lines ($25M products portfolio).• Worked with customers to enable solutions in diverse consumer electronics products.• Increased assigned product line revenues approximately 8-10% per year.• Introduced ~10-20 new products per year. Managed the low power wireless transceiver and resonator product lines ($25M products portfolio).• Worked with customers to enable solutions in diverse consumer electronics products.• Increased assigned product line revenues approximately 8-10% per year.• Introduced ~10-20 new products per year.","duration":"1996 2000 4 years","duration_short":"4 years","end_date":"2000","start_date":"1996","subtitle":"RF Monolithics","title":"Product Line Manager"}],"url":""},{"company":"Air System Components","company_id":"air-system-components","location":"","positions":[{"description":"Regional Sales ManagerManaged performance of 35 independent commercial HVAC equipment sales rep organizations in the central US region.• Established region and team sales quotas and managed relationship with each sales organization.• Created pricing, sales collaterals, customer presentations, and conducted joint-sales visits to HVAC engineering developers, building owners, and architects in assigned region.Product Line ManagerManaged P&L performance of $30M commercial/industrial HVAC diffuser, return, and air handler hardware products segment.• Increased product line revenues by 5%-15% per year annually while maintaining gross margin.• Created business plan and negotiated a joint-venture relationship which enabled me to introduce the product line’s first hospital cleanroom stainless steel diffuser line.• Introduced the company’s first architectural air diffusion product line.• Created all data sheets, marketing collaterals, product and training presentations for assigned products segment.• Maintained competitive knowledge and market requirements for 5 year product roadmap.• Visited customers to promote product roadmap and conduct direct customer feedback.• Introduced ~5-10 new products per year.","duration":"1987 1996 9 years","duration_short":"9 years","end_date":"1996","start_date":"1987","subtitle":"Air System Components","title":"Regional Sales Manager/ Product Line Manager"}],"url":"https://www.linkedin.com/company/air-system-components"}]', '["Gail Bruenning, CMM “I had the pleasure of working with Cliff in a cross-functional marketing role. Cliff is the utmost professional and is very easy to work with. He is successful because of his knowledge in the cable and semiconductor markets, his passion for customer-satisfaction and ability to make smart business decisions. It would be a pleasure to work with Cliff again.”","Tim Amsdon “I have known and worked alongside Cliff for around 5 years now, he has excellent understanding of the North America STB, cable modem, EMTA and Gateway markets. He has put some exceptional marketing and aggressive campaigns together to secure wins with leading OEMs. I have visited customers, and worked on trade shows with Cliff, and he is always highly professional and a great presenter who draws colleagues and customers alike into discussion. I really enjoy working with Cliff as he really values the opinions of other colleagues when taking decisions, and welcomes new ideas and lateral thinking.”"]']### Assistant: The agent's job is to manage marketing and sales functions, and today, the agent is reaching out to the user to discuss a potential partnership opportunity in the electronics and software industries.
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### Human: Agent: ['Katherine Sung, BSN, RN', 'Highly motivated, dedicated, flexible and patient focused Registered Nurse seeking an entry-level position where my nursing education, training, and abilities will be successfully utilized. Nursing is my second career where I bring a wealth of management and customer service experience, along with the ability to remain calm, level headed and productive in challenging situations. I have a well-documented history of the proven ability to work effectively with people of all ages, cultural backgrounds, and socio-economic statuses.', 'Registered Nurse at Northwell Health FlexStaff Careers', 'Northwell Health FlexStaff Careers', '[{"company":"Northwell Health FlexStaff Careers","company_id":"flexstaff-careers","industry":"Hospital & Health Care","location":"","positions":[{"description":"","duration":"Jun 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Northwell Health FlexStaff Careers","title":"Registered Nurse"}],"url":"https://www.linkedin.com/company/flexstaff-careers"},{"company":"New York State Department of Health","company_id":"nys-department-of-health","location":null,"positions":[{"description":"","duration":"Apr 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Apr 2020","subtitle":"New York State Department of Health","title":"Nurse Task Force Leader"},{"description":"- COVID PCR testing at the New Rochelle and Aqueduct Racetrack drive through testing site.- COVID Rapid testing at the NYS Governor\'s Office and special event sites- COVID Vaccination administration at the Jacob Javits Center- Flu Vaccination administration at NYU Langone Flu Vaccine Pods","duration":"Mar 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Mar 2020","subtitle":"New York State Department of Health","title":"Registered Nurse"}],"url":"https://www.linkedin.com/company/nys-department-of-health"},{"company":"BYREDO","company_id":"byredo","location":"Greater New York City Area","positions":[{"description":"","duration":"Sep 2018 Mar 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2020","start_date":"Sep 2018","subtitle":"BYREDO","title":"Sales & Stock Support"}],"url":"https://www.linkedin.com/company/byredo"},{"company":"Pinnacle Land Services, LLC","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Jul 2013 Jan 2016 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jan 2016","start_date":"Jul 2013","subtitle":"Pinnacle Land Services, LLC","title":"Administrative/Title Assistant"}],"url":""},{"company":"Bloomingdale\'s","company_id":"bloomingdales","location":"Greater New York City Area","positions":[{"description":"","duration":"Dec 2011 Oct 2012 11 months","duration_short":"11 months","end_date":"Oct 2012","start_date":"Dec 2011","subtitle":"Bloomingdale\'s","title":"Merchandising Manager"}],"url":"https://www.linkedin.com/company/bloomingdales"},{"company":"Barneys New York","company_id":"barneys-new-york","location":null,"positions":[{"description":"","duration":"Dec 2007 Nov 2011 4 years","duration_short":"4 years","end_date":"Nov 2011","start_date":"Dec 2007","subtitle":"Barneys New York","title":"Inventory Manager of Warehouse Sales Events"},{"description":"Managed and supervised 30 to 80 staff members. Attended to customers with their selections. Organized stockroom and sales floor.","duration":"Feb 2002 Dec 2007 5 years 11 months","duration_short":"5 years 11 months","end_date":"Dec 2007","start_date":"Feb 2002","subtitle":"Barneys New York","title":"Warehouse Sale Department Manager"}],"url":"https://www.linkedin.com/company/barneys-new-york"},{"company":"Szechuan Cuisine","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 1994 Feb 2008 13 years 7 months","duration_short":"13 years 7 months","end_date":"Feb 2008","start_date":"Aug 1994","subtitle":"Szechuan Cuisine","title":"Assistant Manager"}],"url":""},{"company":"Global Sourcing, Inc.","company_id":null,"location":"","positions":[{"description":"Managed customs compliance, release of containers, information flow, pick up and delivery of containers, and coordinate warehouse receiving operations. Responsible for the liaising between Shipping Lines, Customs Brokers and Forwarders to obtain the information and ensure all correct documentation is on file and act accordingly.to proceed with clearance. Communicated with customers to obtain information to ensure correct measures are in place and customer needs are met. Managed customs compliance, release of containers, information flow, pick up and delivery of containers, and coordinate warehouse receiving operations. Responsible for the liaising between Shipping Lines, Customs Brokers and Forwarders to obtain the information and ensure all correct documentation is on file and act accordingly.to proceed with clearance. Communicated with customers to obtain information to ensure correct measures are in place and customer needs are met.","duration":"Oct 2006 Oct 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2007","start_date":"Oct 2006","subtitle":"Global Sourcing, Inc.","title":"Import/Purchasing Coordinator"}],"url":""},{"company":"Boutique East","company_id":null,"location":"","positions":[{"description":"Managed vendor correspondences and setup jewelry event showings. Coordinated the purchasing and procurement of merchandise in China. Designed and managed the company website. Managed vendor correspondences and setup jewelry event showings. Coordinated the purchasing and procurement of merchandise in China. Designed and managed the company website.","duration":"Jan 2005 Feb 2007 2 years 2 months","duration_short":"2 years 2 months","end_date":"Feb 2007","start_date":"Jan 2005","subtitle":"Boutique East","title":"Marketing & Sales Consultant"}],"url":""},{"company":"Walt Disney World","company_id":"walt-disney-world","location":"Orlando, Florida Area","positions":[{"description":"","duration":"Jan 2001 Aug 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2002","start_date":"Jan 2001","subtitle":"Walt Disney World","title":"Attractions Hostess"}],"url":"https://www.linkedin.com/company/walt-disney-world"},{"company":"Roundabout Theatre Company","company_id":"roundabout-theatre-company","location":"Greater New York City Area","positions":[{"description":"","duration":"Dec 1998 Oct 1999 11 months","duration_short":"11 months","end_date":"Oct 1999","start_date":"Dec 1998","subtitle":"Roundabout Theatre Company","title":"Receptionist/Barista"}],"url":"https://www.linkedin.com/company/roundabout-theatre-company"},{"company":"Otto Tootsi Plohound","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 1997 Nov 1998 1 year 4 months","duration_short":"1 year 4 months","end_date":"Nov 1998","start_date":"Aug 1997","subtitle":"Otto Tootsi Plohound","title":"Sales Associate"}],"url":""},{"company":"United Colors of Benetton","company_id":"benetton-group","location":"Greater New York City Area","positions":[{"description":"","duration":"Nov 1994 Dec 1995 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 1995","start_date":"Nov 1994","subtitle":"United Colors of Benetton","title":"Sales & Stock Associate"}],"url":"https://www.linkedin.com/company/benetton-group"}]', '["Linda du Plooy “Katherine worked for me as Inventory Manager of our Warehouse Sale Events at Barneys New York. This was a key role and Katherine really made a difference. She handled millions of dollars of Inventory moving into and out of the warehouse. She was extremely organized and efficient. She took ownership of her role and worked independently without needing supervision. She helped increase the profit of our warehouse sale division and contributed in a huge way to the success of the events. I highly recommend Katherine and can tell you that she works extremely hard and would benefit any organization. It was a pleasure to have her on my team!”","Lynn Williams “Katherine is a hard working, organized and detail oriented manager. She consistently completes all assigned tasks in the most efficient manner possible. Katherine\'s contributions to the Warehouse Sale are a vital part of its overall success. She is exceptionally organized and sets high standards for a job well done.”"]']
User: ['Eva Marie Magaña', 'Experienced traveler with a desire to enjoy life and fill it with positive, unique and memorable experiences for myself and those around me! "If you do what you love, you\'ll never work a day in your life." - Marc Anthony', 'Sales Manager at Brookdale Meridian Arvada', 'Brookdale', '[{"company":"Brookdale","company_id":"brookdale-senior-living","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Brookdale","title":"Sales Manager"},{"description":"","duration":"Dec 2020 Mar 2021 4 months","duration_short":"4 months","end_date":"Mar 2021","start_date":"Dec 2020","subtitle":"Brookdale","title":"Sales Counselor"},{"description":"","duration":"Jul 2020 Nov 2020 5 months","duration_short":"5 months","end_date":"Nov 2020","start_date":"Jul 2020","subtitle":"Brookdale","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/brookdale-senior-living"},{"company":"Sheraton Denver Downtown Hotel","company_id":"sheraton-denver-downtown-hotel","location":"Greater Denver Area","positions":[{"description":"","duration":"Sep 2019 Mar 2020 7 months","duration_short":"7 months","end_date":"Mar 2020","start_date":"Sep 2019","subtitle":"Sheraton Denver Downtown Hotel","title":"Event Concierge"}],"url":"https://www.linkedin.com/company/sheraton-denver-downtown-hotel"},{"company":"NA","company_id":null,"location":"South America","positions":[{"description":"I traveled around South America visiting Brazil, Argentina, Chile, Bolivia, Peru, Ecuador and Colombia. Highlights included visiting Foz de Iguacu in Brazil and Argentina, vineyards in Mendoza, Argentina, hiking up the active volcano Villarrica in Pucon, Chile, visiting Machu Picchu and exploring some of the Amazon Rainforest in Ecuador. I traveled around South America visiting Brazil, Argentina, Chile, Bolivia, Peru, Ecuador and Colombia. Highlights included visiting Foz de Iguacu in Brazil and Argentina, vineyards in Mendoza, Argentina, hiking up the active volcano Villarrica in Pucon, Chile, visiting Machu Picchu and exploring some of the Amazon Rainforest in Ecuador.","duration":"Apr 2019 Aug 2019 5 months","duration_short":"5 months","end_date":"Aug 2019","start_date":"Apr 2019","subtitle":"NA","title":"Traveler"}],"url":""},{"company":"Lakewood Brewing Co.","company_id":null,"location":"Garland, TX","positions":[{"description":"","duration":"Feb 2018 Mar 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2019","start_date":"Feb 2018","subtitle":"Lakewood Brewing Co.","title":"Taproom & Events Manager"}],"url":""},{"company":"Noble Rey Brewing Company","company_id":"noble-rey-brewing-company","location":null,"positions":[{"description":"","duration":"May 2017 Feb 2018 10 months","duration_short":"10 months","end_date":"Feb 2018","start_date":"May 2017","subtitle":"Noble Rey Brewing Company","title":"Office Manager & Event Coordinator"},{"description":"","duration":"Jan 2017 May 2017 5 months","duration_short":"5 months","end_date":"May 2017","start_date":"Jan 2017","subtitle":"Noble Rey Brewing Company","title":"Assistant Taproom Manager"},{"description":"","duration":"Oct 2016 Jan 2017 4 months","duration_short":"4 months","end_date":"Jan 2017","start_date":"Oct 2016","subtitle":"Noble Rey Brewing Company","title":"Brand Ambassador & Bartender"}],"url":"https://www.linkedin.com/company/noble-rey-brewing-company"},{"company":"REI","company_id":"rei","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Oct 2016 Feb 2017 5 months","duration_short":"5 months","end_date":"Feb 2017","start_date":"Oct 2016","subtitle":"REI","title":"Sales Specialist"}],"url":"https://www.linkedin.com/company/rei"},{"company":"Appalachian Trail","company_id":"appalachian-trail","location":"Georgia to Maine","positions":[{"description":"I thru-hiked the AT Northbound from Georgia to Maine. While I started the journey by myself I met many wonderful people along the way and ended up finishing with a trail family. It was the most physically and mentally challenging goal I have yet to set before myself, let\'s see what\'s next! I thru-hiked the AT Northbound from Georgia to Maine. While I started the journey by myself I met many wonderful people along the way and ended up finishing with a trail family. It was the most physically and mentally challenging goal I have yet to set before myself, let\'s see what\'s next!","duration":"Mar 2016 Aug 2016 6 months","duration_short":"6 months","end_date":"Aug 2016","start_date":"Mar 2016","subtitle":"Appalachian Trail","title":"Thru-Hiker"}],"url":"https://www.linkedin.com/company/appalachian-trail"},{"company":"Progressive GE","company_id":"progressive-global-energy","location":"Houston, Texas Area","positions":[{"description":"","duration":"Sep 2014 Feb 2016 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2016","start_date":"Sep 2014","subtitle":"Progressive GE","title":"Associate Client Relationship Manager"}],"url":"https://www.linkedin.com/company/progressive-global-energy"},{"company":"Family","company_id":null,"location":"Paris Area, France","positions":[{"description":"I worked as an Au Pair for two families taking care of their children by assisting with English language lessons, transportation, cooking and watching them while the parents were occupied. I worked as an Au Pair for two families taking care of their children by assisting with English language lessons, transportation, cooking and watching them while the parents were occupied.","duration":"Aug 2013 Jul 2014 1 year","duration_short":"1 year","end_date":"Jul 2014","start_date":"Aug 2013","subtitle":"Family","title":"Au Pair"}],"url":""},{"company":"Sewell Automotive Companies","company_id":"sewell-automotive-companies","location":"North Houston","positions":[{"description":"","duration":"Aug 2012 Aug 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2013","start_date":"Aug 2012","subtitle":"Sewell Automotive Companies","title":"Infiniti Sales Associate"}],"url":"https://www.linkedin.com/company/sewell-automotive-companies"}]', '["Lewis Lines “Eva joined our Oil and Gas Midstream and Downstream team as a recruiter in September 2014. She reported to me and focused on finding Project Controls and Project Management professionals. Her commitment to the role, and readiness to take on any task I sent her way was invaluable to me. She will be a great asset to any client she works with!”","Paul Pesek “I was able to work on a group project research paper with Eva in our Strategic Management course in the Spring of 2012. I can honestly say that Eva was the sole reason we were able to stay on course in completing our project. From setting up our first group meeting and taking charge to putting in the long hours editing our project in the days leading up to the presentation she was relentless in her work ethic. She was confident as our group leader and always giving out constructive criticism. She was not afraid to point out anything she saw to be lacking in perfection and helped us achieve an A on the project.”"]']### Assistant: The agent's job is to conduct client recruitment for an organization, and today, the agent is reaching out to the user because they need to schedule an interview for a potential job opportunity.
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### Human: Agent: ['Lynn Davis', 'I am a 32-year employee of Union College. 15 years as a tenured professor and 16 years as an Administrative Assistant. My top five Clifton Strengths are: ACHIEVER | INCLUDER | STRATEGIC | ADAPTABILITY | RESPONSIBILITY. I take enjoy maximizing each of my strengths in my life daily life and take great pleasure in problem and procedure assessment to find a more concise and efficient way to teach, communicate and be productive.', 'Administrative Assistant at Union College (NE)', 'Union College (NE)', '[{"company":"Union College (NE)","company_id":"union-college-nebraska-","industry":"Higher Education","location":null,"positions":[{"description":"PDSO - Trained to use SEVP and SEVIS to keep Union College in compliance as well as monitoring the status of visiting international students.","duration":"Jul 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Union College (NE)","title":"Primary Designated School Official"},{"description":"Office manager of the Student Success program at Union College. Scheduling students for academic and life coaching, directing students to disability accommodations, and doing my best to hold the nine member team together.","duration":"May 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"May 2020","subtitle":"Union College (NE)","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/union-college-nebraska-"},{"company":"SNB Retail dba Fowler Custom Homes/Gotcha Covered","company_id":null,"location":"Lincoln, Nebraska, United States","positions":[{"description":"Cost accounting, discount retail marketing. Cost accounting, discount retail marketing.","duration":"Jun 2020 Jul 2020 2 months","duration_short":"2 months","end_date":"Jul 2020","start_date":"Jun 2020","subtitle":"SNB Retail dba Fowler Custom Homes/Gotcha Covered","title":"Administrative Assistant’s Assistant"}],"url":""},{"company":"Union College (Nebraska)","company_id":"union-college-nebraska-","location":null,"positions":[{"description":"Supporting students in reaching their academic and life goals by providing accessibility accommodations and academic support.","duration":"Dec 2016 May 2020 3 years 6 months","duration_short":"3 years 6 months","end_date":"May 2020","start_date":"Dec 2016","subtitle":"Union College (Nebraska)","title":"Administrative Assistant"},{"description":"The Leadership program is a 19 hour minor. My role in this grant funded position is to facilitate program development, design and implementation and advise students on their academic progress. Graduates with a Leadership Minor will be custom tailored for positions of leadership within prestigious health care facilities and other entities.","duration":"Mar 2011 Dec 2016 5 years 10 months","duration_short":"5 years 10 months","end_date":"Dec 2016","start_date":"Mar 2011","subtitle":"Union College (Nebraska)","title":"Leadership Minor Program Assistant"},{"description":"This position provides support to the honors program director. Here I am given the opportunity to collaborate on program policies and development, hone processes within the program and advocate for students and their interests.","duration":"Aug 2005 Dec 2016 11 years 5 months","duration_short":"11 years 5 months","end_date":"Dec 2016","start_date":"Aug 2005","subtitle":"Union College (Nebraska)","title":"Union Scholars Honors Program Assistant"},{"description":"I took a hiatus from this position from 2000-2004 to be a stay-at-home dad. When my daughter began pre-school I returned to Union College teaching part-time: Sculpture, Pottery, Color Theory, Design, Graphic Design Seminar, Senior Exhibit and occasionally Methods of Teaching Art.","duration":"Aug 2004 Dec 2016 12 years 5 months","duration_short":"12 years 5 months","end_date":"Dec 2016","start_date":"Aug 2004","subtitle":"Union College (Nebraska)","title":"Associate Professor of Art"}],"url":"https://www.linkedin.com/company/union-college-nebraska-"},{"company":"Union College (Nebraska)","company_id":"union-college-nebraska-","location":"Lincoln, Nebraska Area","positions":[{"description":"My work at Union College began immediately after graduation as a general lab assistant for multiple adjunct professors. I oversaw the day to day operations of the art department with attention to maintainance, custodial, supply ordering and supervision of student workers as well as assistance during classes.In 1984 the department moved into a building previously occupied by the library. I initiated and directed subcontractors to install classroom sinks and make accoustical changes to the classrooms. During that first summer I personally built cupboards and storage areas utilizing over 40 sheets of finish grade plywood. Over the years I gradually added teaching classes to my responsibilites including: Pottery, Sculpture, Stained Glass, Printmaking, A/V Production and American Art History. In 1992 I initiated and developed a computer graphic design curriculum at Union College and added Computer Design, Desktop Publishing, Typography, Advertising Design and Graphic Production to my teaching load.","duration":"May 1985 May 2000 15 years 1 month","duration_short":"15 years 1 month","end_date":"May 2000","start_date":"May 1985","subtitle":"Union College (Nebraska)","title":"Associate Professor of Art"}],"url":"https://www.linkedin.com/company/union-college-nebraska-"}]', '["Ed Allen “Lynn is creative, detail-oriented, and personable. When I would give a project idea to him, he would creatively improve it and produce an excellent product. He managed the details of the honors program with a great deal of care so that I never had to worry about the fine points of each student\'s progress. In the midst of his excellent work on projects and details, he retained a personal touch that made working with him a great pleasure. ”","Bruce Forbes “I have worked with Lynn Davis in the Art Department at Union College for many years, in various capacities. He is a professional who is thoughtful, attentive to detail, and creative. He takes initiative to improve processes and infrastructure, and is reliable.”"]']
User: ['Tori Nicholson', 'Experienced professional interested in positions that support Human Resource functions. Strong clerical skills, excellent at establishing working relationships and serving as a liaison between management and employees to identify issues.', 'Administrative Professional', 'Private', '[{"company":"Private","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Private","title":"Human Resources Office Manager"}],"url":""},{"company":"Express Employment Professionals","company_id":"express-employment-professionals_163746","location":"United States","positions":[{"description":"","duration":"Nov 2011 May 2020 8 years 7 months","duration_short":"8 years 7 months","end_date":"May 2020","start_date":"Nov 2011","subtitle":"Express Employment Professionals","title":"Employment Specialist"}],"url":"https://www.linkedin.com/company/express-employment-professionals_163746"}]', '["Mike Cummings “Tori was a pleasure to work with. Her hands on approach was the difference. She was always prompt and friendly when providing services and correcting issues. I wouldn\'t hesitate on working closely with her again. ”","Danisha Lowe “Tori is an awesome person to work with. She is very stern and communicates very well. She also works well under pressure. I Have always believed in her journey to success and how she instills success in others. For questions or converse please feel free to contact to me Via email lowedanisha@yahoo.com ”"]']### Assistant: The agent's job is to serve as an Administrative Assistant at Union College, and today the user is reaching out to the agent because they need assistance in establishing working relationships and identifying issues between management and employees in their role as a Human Resources Office Manager.
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### Human: Agent: ['Erica Dreibelbis Taylor', "Strong PMP certified Implementation Project Manager in the Human Capital Management space. Experienced in implementing Recruitment Marketing solutions including Career Sites, Apply Workflows integrated with applicant tracking systems including Peoplesoft, ICIMS, Workday,ADP and Taleo, Souring and Candidate Relationship Systems, and Job Broadcast tools. Also experienced in implementing Applicant Tracking Systems including integrations to HRIS systems, Benefits, Time, Payroll and third party integrations including candidate assessments and background check vendors.Leadership experience as a team lead, manager and director. Have implemented and and rolled out new documentation and processes internally and externally including presenting at regional user group meetings and conferences across the US.I am passionate about my clients and the relationships I build with them- customer service and success are my #1 priority. My clients aren't just clients..they are partners.But work isn't everything..if you manage your personal life like you manage a project, you can have your cake and eat it too...in my spare time I am mom to a human child and many furry, feathered and wool-y barnyard kids...balance is key!", 'SaaS Implementation Project Manager, owner of a rescue farm, beekeeper, mom', 'Talemetry', '[{"company":"Talemetry","company_id":"talemetry","industry":"Software Development","location":"Remote","positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Talemetry","title":"Implementation Project Manager"}],"url":"https://www.linkedin.com/company/talemetry"},{"company":"WorkLLama","company_id":"workllama","location":"Remote","positions":[{"description":"WorkLLama branded talent community platform transforms the way you communicate, drive actions and build real, human relationships across your candidate, employee and client experiences.","duration":"Jan 2021 Jun 2021 6 months","duration_short":"6 months","end_date":"Jun 2021","start_date":"Jan 2021","subtitle":"WorkLLama","title":"Project Manager / Program Manager/ Scrum Master"}],"url":"https://www.linkedin.com/company/workllama"},{"company":"Attain, LLC","company_id":"attainllc","location":"","positions":[{"description":"Current Assignment - Workday Student Implementation Project Manager Lead, Muhlenburg College","duration":"May 2020 Jan 2021 9 months","duration_short":"9 months","end_date":"Jan 2021","start_date":"May 2020","subtitle":"Attain, LLC","title":"Senior Consultant"}],"url":"https://www.linkedin.com/company/attainllc"},{"company":"Talemetry","company_id":"talemetry","location":"Richmond, British Columbia, Canada","positions":[{"description":"At Talemetry, we believe that connecting the right people with the right jobs creates prosperity and value for our clients and for the billions of people that make up the world’s workforce. We match that vision with our passion for simple, smart and powerful technology to create lasting partnerships with some of the largest organizations in the world.","duration":"Apr 2017 May 2020 3 years 2 months","duration_short":"3 years 2 months","end_date":"May 2020","start_date":"Apr 2017","subtitle":"Talemetry","title":"Implementation Project Manager"}],"url":"https://www.linkedin.com/company/talemetry"},{"company":"Phenom People","company_id":"phenompeople","location":"Horsham, Pennsylvania","positions":[{"description":"","duration":"Sep 2016 Apr 2017 8 months","duration_short":"8 months","end_date":"Apr 2017","start_date":"Sep 2016","subtitle":"Phenom People","title":"Director of Implementation"}],"url":"https://www.linkedin.com/company/phenompeople"},{"company":"ADP","company_id":"adp","location":"Newtown, PA","positions":[{"description":"Automatic Data Processing, Inc. (ADP) is one of the largest providers of business processing and cloud-based solutions – including human resources, payroll, benefits and talent management – to employers and automotive dealerships around the world. We build configurable solutions that can fit your organization’s unique goals and increase your productivity.Project Management:-Responsible for consulting with clients to deliver a comprehensive ADP solution-Responsible for guiding and driving the client towards the best solution for their business needs-Share knowledge and expertise to help lead specialists and other consultants-Interpret issues and find creative solutions to help the business with their long terms needs-Analyze existing systems, interface requirements, business processes-Partner with client by understanding their business and thus the needs of their business-Incorporate new processes, tool and approaches when recommending an ADP solution-Ability to work independently and provide solutions to the client-Broad knowledge to recommend solutions to the client when appropriate-Understand client business issues and concerns-Implement a solution that will help address client concerns and needs-Ability to influence client and guide the client to best solution to help resolve their client needs-Build long term relationship and trust-Interact/collaborate with ADP associates in Sales and Service-Exchange routine information with members of client project team, including priorities, timelines, issues as they ariseLeadership:-Manage Change Control Team of Implementation Consultants-Lead offshore team in Manila and ensure collaboration between onshore and offshore implementation resourcesProcess:-Identify efficiencies and create, document and implement processes creating a win-win situation for ADP and the client","duration":"Jun 2007 Sep 2016 9 years 4 months","duration_short":"9 years 4 months","end_date":"Sep 2016","start_date":"Jun 2007","subtitle":"ADP","title":"Implementation Project Manager -Team Lead"}],"url":"https://www.linkedin.com/company/adp"}]', '["“I cannot recommend Erica enough. Not every project I worked on involved working with her, but when it did come up I was excited. Erica is able to manage the client and expectations without ruffling any feathers. She is able to get all assets and requirements (very important for a web developer) before we start the project and keep everyone on pace. Erica, you are a rock star! ”","“I am more then happy to recommend Erica as my project manager. I was working with her more than 6 months. She is very accurate and perfect in getting the exact requirement and information about the project to start. She is executing the project very smoothly. I found her very confident to handle the project which is on fire. Under Erica’s leadership we have delivered various projects for all the group’s department with an admirable of calm and order. Her communication skill is excellent and she has always full respect for the team. Highly Recommended.”"]']
User: ['Wanda Bibens', 'Professional Goal:To obtain a leadership position that allows me to bring my experience of combining my Information Technology, Project Management and organizational management knowledge to meet operational goals and maximize customer satisfaction. Progressive Management Experience:•Analyze problems and implement solutions that make best use of people, products and processes while enhancing efficiency and reducing costs•Develop organizational and project teams that are focused on developing lasting customer relationships by providing a superior product and reliable support. •Provide experienced project management over diverse Information Technology projects to achieve cost, schedule, and quality goals.', 'Manager, Software Enterprise Engineering', 'Abacus Technology Corporation', '[{"company":"Abacus Technology Corporation","company_id":null,"location":null,"positions":[{"description":"","duration":"Jan 2014 - Present 7 years 9 months","duration_short":"7 years 9 months","end_date":"Present","start_date":"Jan 2014","subtitle":"Abacus Technology Corporation","title":"Manager, Software Enterprise Engineering"},{"description":"As Manager, Maximo Services, responsible for managing the daily operations of Maximo systems, to ensure the continuous system availability, for the following NASA Maximo customers: Information Management and Communications Contract (IMCS), Institutional Services Contract (ISC) and Dryden Flight Research Center (DFRC). This activity includes, but is not limited to, overseeing Maximo application and report development, configuration changes, providing project management for Maximo associated projects, and employing proper resource tasking and allocation, in order meet contract requirements and the daily operational business needs, budgets, processes, and user expectations.","duration":"Oct 2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"Oct 2008","subtitle":"Abacus Technology Corporation","title":"Manager, Maximo Services"}],"url":""},{"company":"Space Gateway Support","company_id":"nasa","location":null,"positions":[{"description":"As Manager, JBOSC Information Management, Corporate Systems reporting to the Information Management Director of the NASA prime contractor, responsible for multiple cross-functional teams that design, develop, deploy, and sustain new and reengineered information and management systems for external (NASA and the Air Force) and internal customers. Provided leadership to a diverse team of 25 information management and business system professionals comprised of Systems/Programmer Analysts, Project Managers, and Application Developers who support the daily IM operations of the Integrated Information Management System (IIMS) comprised of Maximo, CostPoint, Deltek Time Collection, and a Decision Support System conforming to processes and procedures within an ISO 9001 and Capability Maturity Model® Integration (CMMI) Level 3 organization. Managed internal and external projects, most recently to include high-visibility NASA and Air Force projects budgeted at $750K to transition a fully functional Maximo 6.2 system and migrate JBOSC Maximo data to follow on contractors upon completion of the JBOSC. Effectively managed financial resources to meet or exceed goals resulting in on time, under budget project delivery to the customer. As Co-chair for the bi-weekly IIMS Change Control Board, managed the Change Request (CR) direction under which approximately 250 CRs were developed, deployed and closed within a six-month period.","duration":"Jan 2008 Oct 2008 10 months","duration_short":"10 months","end_date":"Oct 2008","start_date":"Jan 2008","subtitle":"Space Gateway Support","title":"Manager, Corporate Systems"},{"description":"Supervised a team comprised of Systems/Programmer Analysts, Project Managers, and Application Developers in support of the Integrated Information Management System (IIMS). Oversaw the design, development, and delivery of approximately 450 reports containing critical financial, inventory, requisitions, and work control data. Achieved department goals of improving project scheduling for the IIMS CCB by ensuring top priority CRs were worked within deadlines. Evidence of the success of the IIMS project was noted by an internal audit report wherein there were zero findings. The auditors commented that the IIMS project should be considered a model project with best practices. As Project Manager worked projects involving cross-functional teams, including Accounting/Finance, Contracts, and Information Management. Was the recipient of two NASA Group Achievement Awards for significantly improving the JBOSC Cost Control Factor and the development and implementation of an integrated business management system for Kennedy Space Center and the United States Air Force. Communicate regularly with the customer to ensure their continued satisfaction with deliverables and project milestones. Provided proposal development support and input for several RFPs to the government. Supervised projects that were included in the Standard CMMI Appraisal Method for Process Improvement (SCAMPI), which resulted in a CMMI level 3 rating. Provided support for various types of audits, to include, DCAA, corporate, and internal.","duration":"Jan 2000 Jan 2008 8 years 1 month","duration_short":"8 years 1 month","end_date":"Jan 2008","start_date":"Jan 2000","subtitle":"Space Gateway Support","title":"Section Supervisor-JBOSC Information Management"}],"url":"https://www.linkedin.com/company/nasa"}]', '["Robert Waln “Wanda is an excellent IT manager. Her ability to manage multiple projects, prioritize tasking and maintain her teams focus on critical details and tasking proved invaluable in providing system and platform upgrades to internal, and multiple external customers. Her organizational skills and team leadership ensured a high rate of customer satifaction as well as maintaining excellent team morale. I have high confidence in Wanda\'s managment capabilities and would recomend her as an asset to any organization.”","Mark J. Geschke “Wanda Bibens worked for me for many years, in SGS, LLC, first indirectly through the Systems Development Manager, and then directly as the Corporate Systems Manager. Wanda is a skilled manager, who understands the complexities of balancing business requirements, integrating them into a solution, then programming, and sustaining them, to produce exceptional results. With Space Gateway Support (SGS), LLC, she demonstrated she has the skills to manage, motivate, and guide an elite team of IT professionals in the sustainment and enhancement of a totally integrated corporate wide business system (essentially an ERP) called the Integrated Information Management System (IIMS). The IIMS is tightly integrated with almost 2000 procedures, policies and processes, and tracks work for over 120K annual work orders, worth over $250M annually, and generates over 200K standing and ad-hoc reports a year, for over 200 unique funding sources. It was Wanda’s job to manage her IIMS Team, co-chair the IIMS CCB, and interface with a dozen Directorates to meet their requirements; while ensuring the ISO9001:2000, SOX, DCAA, and DCMA certified IIMS operating under SEI CMMI Level 3 procedures and Processes functioned as it should. Under Wanda’s leadership, the Team performed exceptionally well. Changes to support new requirements were being met ahead of schedule and without unplanned side-effects on other areas. She is ready for more challenges and responsibilities.”"]']### Assistant: The agent's job is to manage software enterprise engineering projects, and today, the agent is reaching out to the user because they need to discuss a potential collaboration on a project that requires combining their information technology and project management knowledge.
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### Human: Agent: ['Joseph Moss', 'Letting that love of airplanes find meaningful expression in "positively outrageous service" to the customers of Southwest Airlines.Specialties: Customer service, public relations, communication, drafting and writing, teaching, etc.', 'Southwest Airlines Flight Attendant', 'Southwest Airlines', '[{"company":"Southwest Airlines","company_id":"southwest-airlines","industry":"Airlines and Aviation","location":null,"positions":[{"description":"Flying all over the country to help our customers safely enjoy their travel experience on Southwest Airlines: this is what I do, and I have a blast doing it!","duration":"Jun 2014 - Present 7 years 2 months","duration_short":"7 years 2 months","end_date":"Present","start_date":"Jun 2014","subtitle":"Southwest Airlines","title":"Flight Attendant"},{"description":"Providing a safe, pleasant, and FAA approved boarding experience to our Southwest customers while also planning weight and balance figures for cargo commodities, passengers, and fuel.","duration":"Sep 2012 May 2014 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2014","start_date":"Sep 2012","subtitle":"Southwest Airlines","title":"Operations Agent"},{"description":"Perform duties of Gate Lead, Assist, Freight/Lav, Claims Runner, and T-Point agents, as assigned","duration":"Apr 2011 Sep 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2012","start_date":"Apr 2011","subtitle":"Southwest Airlines","title":"Ramp Agent"}],"url":"https://www.linkedin.com/company/southwest-airlines"},{"company":"Palmetto Christian Academy of Greenwood","company_id":null,"location":"","positions":[{"description":"Taught 6th-12th grade Grammar, Literature and Writing courses","duration":"Aug 2008 Jun 2010 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2010","start_date":"Aug 2008","subtitle":"Palmetto Christian Academy of Greenwood","title":"Middle School/High School English Teacher"}],"url":""},{"company":"Thomas Edison State College","company_id":"thomas-edison-state-college","location":"","positions":[{"description":"Studied English Literature, Grammar, and Lingustics","duration":"2007 2010 3 years","duration_short":"3 years","end_date":"2010","start_date":"2007","subtitle":"Thomas Edison State College","title":"Graduate"}],"url":"https://www.linkedin.com/company/thomas-edison-state-college"},{"company":"CollegePlus!","company_id":"collegeplus-","location":"","positions":[{"description":"Largely responsible for implementing textual revision of company website in January 2008","duration":"Mar 2007 Mar 2008 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2008","start_date":"Mar 2007","subtitle":"CollegePlus!","title":"Marketing Liaison/Academic Coach"}],"url":"https://www.linkedin.com/company/collegeplus-"},{"company":"U. S. SENATOR GEORGE ALLEN","company_id":null,"location":"","positions":[{"description":"Wrote and coordinated statewide press releases stating Senator Allen’s position on dynamic topicsWrote time-sensitive grant and contract award notices (30-45 minute turnaround deadlines)Supervised Richmond press interns and managed their tasks","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"U. S. SENATOR GEORGE ALLEN","title":"Richmond Press Assistant"}],"url":""},{"company":"Jamestown-Yorktown Foundation","company_id":null,"location":"","positions":[{"description":"Recreated musket, surgeon, quartermaster, and cooking skills practiced in the Continental Army circa 1781Entertained and informed guided and unguided groups of various ages, numbers, and nationalities","duration":"Jul 2000 Aug 2003 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2003","start_date":"Jul 2000","subtitle":"Jamestown-Yorktown Foundation","title":"Costumed Historical Interpreter"}],"url":""}]', '["“Joseph was a welcome addition to our Senate press staff. In addition to working with our DC based team he held responsibility for interfacing with constituents, media and staff in the Richmond District office. In those roles he always provided thorough. thoughtful and good service and presented a positive image of our press operation and of the Senator and the importance he placed on responding to all requests. When he started with us Joseph was one of our youngest staffers and he quickly grew into his role taking on more duties and responsibilities. I am confident he can bring solid and reliable judgement and work to any job he performs.”","“As a former press secretary in the United States Senate, I worked directly with Joe Moss and found him to be a top-notch professional in all regards. Based in our state office, Joe managed contact with dozens of local, state and regional newspapers, magazines, radio and television. In addition, Joe authored multiple news releases each week on complicated federal grants, state announcements, and other issues relating to our office. The production of these news releases demanded attention to detail, involving conducting the necessary research and outreach to the federal agencies involved. He also produced a number of news releases on \\"breaking news\\" including storm damage, floods, hurricanes and other natural disasters where federal intervention was necessary. In all of these tasks, Joe excelled and provided well-written news releases in a timely and professional manner. Finally, Joe provided logistical support during the Senator\'s visits to the state office which included surveying storm damage, speeches and appearances and special events. Joe always accomplished more than the expectation and did so with a great, winning attitude. Joe Moss would be asset to any organization.”"]']
User: ['Janet Elliott, PMP', 'PMP certified IT professional specializing in project management consulting and mentoring. Also a professional airline pilot for a major U.S. carrier.', 'Airline Pilot and IT Professional', 'Frontier Airlines', '[{"company":"Frontier Airlines","company_id":"frontier-airlines","industry":"Airlines and Aviation","location":null,"positions":[{"description":"Line pilot flying the A320 family","duration":"Sep 2003 - Present 18 years","duration_short":"18 years","end_date":"Present","start_date":"Sep 2003","subtitle":"Frontier Airlines","title":"Pilot"},{"description":"Managed technical projects for the Flight Operations Department.","duration":"2004 2010 6 years","duration_short":"6 years","end_date":"2010","start_date":"2004","subtitle":"Frontier Airlines","title":"Flight Operations Technical Projects Pilot"}],"url":"https://www.linkedin.com/company/frontier-airlines"},{"company":"CenturyLink","company_id":"centurylink","location":"Greater Denver Area","positions":[{"description":"Consulting work to as a process coach to help CenturyLink\'s IT group to adopt a new SDLC methodology. Mainly assisting Project Managers and Application Managers to understand and apply the tool as well as other IT standards to better manage their projects. Consulting work to as a process coach to help CenturyLink\'s IT group to adopt a new SDLC methodology. Mainly assisting Project Managers and Application Managers to understand and apply the tool as well as other IT standards to better manage their projects.","duration":"Feb 2013 Oct 2014 1 year 9 months","duration_short":"1 year 9 months","end_date":"Oct 2014","start_date":"Feb 2013","subtitle":"CenturyLink","title":"Software Engineering Process Coach/Consultant"}],"url":"https://www.linkedin.com/company/centurylink"},{"company":"DataTrend Information Systems","company_id":null,"location":"Greater Denver Area","positions":[{"description":"Provided IT consulting in Organzational Development and Software Engineering Process Management for numerous IT organizations. Provided IT consulting in Organzational Development and Software Engineering Process Management for numerous IT organizations.","duration":"1996 2003 7 years","duration_short":"7 years","end_date":"2003","start_date":"1996","subtitle":"DataTrend Information Systems","title":"Senior IT Consultant"}],"url":""},{"company":"Jones Intercable","company_id":null,"location":"","positions":[{"description":"Managed 120 IT professionals that supported all IT internal applications for the Jones family of companies. Managed 120 IT professionals that supported all IT internal applications for the Jones family of companies.","duration":"1994 1996 2 years","duration_short":"2 years","end_date":"1996","start_date":"1994","subtitle":"Jones Intercable","title":"Director of Appilcations Management, IT"}],"url":""},{"company":"US West","company_id":null,"location":"","positions":[{"description":"Managed two major ERP applications which encompassed a staff of 170 IT professionals. Managed two major ERP applications which encompassed a staff of 170 IT professionals.","duration":"1992 1995 3 years","duration_short":"3 years","end_date":"1995","start_date":"1992","subtitle":"US West","title":"Senior Manager, IT"}],"url":""},{"company":"Interactive Software Systems","company_id":null,"location":"","positions":[{"description":"Managed all aspects of training and technical support for a Database reporting tool. Included 30 IT technical support and instructors. Managed all aspects of training and technical support for a Database reporting tool. Included 30 IT technical support and instructors.","duration":"1990 1991 1 year","duration_short":"1 year","end_date":"1991","start_date":"1990","subtitle":"Interactive Software Systems","title":"Manager, Technical Customer Support"}],"url":""}]', '["Andrew Mauger “Janet has been an excellent SDLC process coach at CenturyLInk for the past 20 months. She’s personally coached hundreds of stakeholders during her time here, helping them with optimizing the SDLC for their project. She’s received nothing but positive feedback during her time at CenturyLink and her presence will be missed. Thank you for all your help with driving process adoption Janet.”","Jennifer Sisung “Project Management, Business Analyst and IT”"]']### Assistant: The agent's job is to provide positively outrageous service to Southwest Airlines customers, while the user is reaching out to the agent because they need assistance with optimizing the SDLC for their project as an IT professional at Frontier Airlines.
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### Human: Agent: ['Lauren Jones', 'I am a driver of innovation pushing boundaries through strategic online and traditional campaigns. Change agent within a corporate environment, infusing energetic leadership, creativity, and efficiency. Passionate about professional and personal growth.Influenced by trendsetters in business and entrepreneurs. Confident in my ability to achieve results, accomplish goals and challenge the status quo. "If you dream small dreams, you may succeed in building something small. For many people, that is enough. But if you want to achieve widespread impact and lasting value, be bold." - Howard SchultzA career in marketing has allowed me to learn the importance of being daring and taking risks, knowing that lessons will come. My experience encompasses innovation and efficiency strategies, social media, digital advertising, traditional and email marketing, integrated marketing, public speaking, event planning, automated marketing, merchandising, budget management, and measurement and analysis.I dedicate time to learning, passion projects (@luv.urself.insideout), and spending time with family. Let’s connect.', 'Innovation Driver | Creative Marketer | Analytics Enthusiast | Strategic Planner', 'AAA', '[{"company":"AAA","company_id":"aaa","industry":"Consumer Services","location":"Coppell, Texas, United States","positions":[{"description":"Manage campaigns for AAA branches in 21 states. Create strategic opportunities to drive physical traffic into branches while generating conversion opportunities. Assist with marketing strategy and execution for HR recruitment, branch events and changes.o Build strategy plans for each geographic area considering nuances, goals, and budgets.o Request and manage incremental budgets to test new strategies.o Create in-person sales opportunities for member acquisition and retention.o Develop targeted campaigns to drive cross-sell and quick action conversions.o Propose and maintain gift incentives.o Manage vendor relationships with event partners, gift distributors and print vendors.o Manage stakeholder relationships with various regions and internal departments.o Work with the analytics team to build custom dashboards to track campaign performance.o Present to and work with upper management directly.o Design strategy and result presentations shared with executives.o Direct creative and execution of print and digital ads, newsletter content, direct mail, social media, and email.o Understand member segments for targeted marketing.o Communicate campaign strategies, sales opportunities, and branch processes to stakeholders through formalized announcements and operations guides.o Troubleshoot and develop quick solutions to help meet goals.","duration":"Aug 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Aug 2019","subtitle":"AAA","title":"Associate Marketing Manager, Brand"}],"url":"https://www.linkedin.com/company/aaa"},{"company":"Kinecta Federal Credit Union","company_id":"kinecta-federal-credit-union","location":"","positions":[{"description":"Lead direct report and marketing department. Create and oversee implementation strategy and marketing calendar for all product categories. Drive innovation, efficiency, decision making, and solutions. Maintain agency relationships. Research trends to develop current strategies and recommendations for new opportunities. Experience with DocuMatix, ExactTarget, Mortgage Returns CRM, and Intuvo for both traditional and automated email marketing. Support role through two company rebrands. Utilize ROI to determine the success of efforts.","duration":"Oct 2013 Aug 2019 5 years 11 months","duration_short":"5 years 11 months","end_date":"Aug 2019","start_date":"Oct 2013","subtitle":"Kinecta Federal Credit Union","title":"Manager, Marketing"}],"url":"https://www.linkedin.com/company/kinecta-federal-credit-union"},{"company":"Score Sports","company_id":"score-sports","location":"Wilmington, California","positions":[{"description":"Execute various marketing strategies for the website, partnerships, sales team and showroom (retail store). Product merchandising showroom and catalog. Create and implement consumer engagement activities. Develop monthly plans for emails, partnership marketing, sales support, and social media campaigns. Write and administer surveys for consumer insight. Analyze ROI. Photo shoot and videography experience. Execute various marketing strategies for the website, partnerships, sales team and showroom (retail store). Product merchandising showroom and catalog. Create and implement consumer engagement activities. Develop monthly plans for emails, partnership marketing, sales support, and social media campaigns. Write and administer surveys for consumer insight. Analyze ROI. Photo shoot and videography experience.","duration":"May 2013 Dec 2013 8 months","duration_short":"8 months","end_date":"Dec 2013","start_date":"May 2013","subtitle":"Score Sports","title":"Marketing Specialist"}],"url":"https://www.linkedin.com/company/score-sports"},{"company":"Eastbay, Inc.","company_id":"eastbay","location":"","positions":[{"description":"Managed a team of two associates and a seasonal intern. Maintained partner relationships locally, regionally and nationally. Contract negotiation and execution. Implement marketing plans including print, online, email, social media and event integration. Established an evaluation tool used to analyze and track the return on investment as well as identify prospects and investment potential. In past roles led two associates, catalog and web merchandising, photo shoots and catalog cover direction. Started at Eastbay in 2006 and held positions of Editorial Associate, Marketing Specialist, and Lead Merchandiser.","duration":"2006 Apr 2013 7 years","duration_short":"7 years","end_date":"Apr 2013","start_date":"2006","subtitle":"Eastbay, Inc.","title":"Account Manager Business Development"}],"url":"https://www.linkedin.com/company/eastbay"}]', '["Edwin Gonzalez “Working with Lauren was a rewarding experience. It was truly a pleasure seeing Lauren develop into an excellent Marketing professional. She is a self-starter and seeks out learning opportunities. Lauren and I accomplished a lot while working on the same team, and her contributions in the digital marketing and direct marketing areas were instrumental to our team\'s success. Plus she is an awesome blogger! Lauren will surely continue to climb up the ranks, and she\'ll lead her teams to new heights.”","Alison Morrow “Lauren Jones has amazing attention to detail. Lauren works with the utmost focus and dedication to tasks and goals. Lauren also carries a lot of pride in the work she does and is very loyal to co-workers and clients. I have had the privilege of seeing Lauren earn multiple promotions in her career and it is undoubtedly due to her focus, attention to detail and fierce dedication to the job at hand. Lauren is a trusted asset to any team. ”"]']
User: ['Jason Rothman', 'As a kid I would figure out what made things tick by taking them apart and putting them back together again. I used to get yelled at for occasionally breaking a VCR or telephone. I guess you can say I still do that, only with websites and apps and the only difference is no one yells at me.', 'Senior Manager of User Experience at Milwaukee Tool', 'Milwaukee Tool', '[{"company":"Milwaukee Tool","company_id":"milwaukee-tool","industry":"Manufacturing","location":null,"positions":[{"description":"","duration":"May 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"May 2021","subtitle":"Milwaukee Tool","title":"Senior Manager of User Experience"},{"description":"","duration":"Apr 2019 May 2021 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2021","start_date":"Apr 2019","subtitle":"Milwaukee Tool","title":"Manager of User Experience"},{"description":"","duration":"Sep 2016 Apr 2019 2 years 8 months","duration_short":"2 years 8 months","end_date":"Apr 2019","start_date":"Sep 2016","subtitle":"Milwaukee Tool","title":"Lead User Experience Designer"},{"description":"","duration":"Oct 2015 Sep 2016 1 year","duration_short":"1 year","end_date":"Sep 2016","start_date":"Oct 2015","subtitle":"Milwaukee Tool","title":"Senior User Experience Designer"}],"url":"https://www.linkedin.com/company/milwaukee-tool"},{"company":"Milwaukee Institute of Art & Design","company_id":"milwaukee-institute-of-art-&-design","location":"Milwaukee","positions":[{"description":"","duration":"Aug 2015 Dec 2015 5 months","duration_short":"5 months","end_date":"Dec 2015","start_date":"Aug 2015","subtitle":"Milwaukee Institute of Art & Design","title":"Adjunct Professor / App Design Class"}],"url":"https://www.linkedin.com/company/milwaukee-institute-of-art-&-design"},{"company":"Generac Power Systems","company_id":"generac-power-systems","location":null,"positions":[{"description":"Create mock-ups, low and high fidelity visual design comps and assets for development and software engineering. Lead UX and Visual Design from concept to completion for both internally and externally implemented engagements.","duration":"Jan 2014 Oct 2015 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 2015","start_date":"Jan 2014","subtitle":"Generac Power Systems","title":"Senior Interactive Designer"},{"description":"Responsible for extending the brand to all digital medium through email marketing campaigns, web ads, banners, interactive experiences & websites. Work with graphic design manager, print design team and IT to ensure a consistent experience in all forms of design and brand communication. Work with IT Department from website conception & project planning to completion while maintaining user experience best practices. Responsible for maintaining external and proprietary brand websites. • Redesigned entire residential generator section of generac.com acting as the sole designer responsible for all UX UI and management. Incorporated a new experience to segment visitors and funnel them to only the most appropriate information. Redesigned / simplified website navigation and interface to effectively guide users through the residential experience. Streamlined and improved basic templates by employing a flexible grid system. • Responsible for all prototyping / wire framing• Collaborated with design team to produce a consistent visual brand identity for all channels of marketing, including web, brochures, sell sheets and POP/merchandising• Managed multi-person development team to program various interactive experiences and ensure design translates to execution • Worked with Honeywell brand steward to create honeywellgenerators.com • Created a consistent and standardized design format of web banners for third–party websites & dealer network which run monthly • Managed and updated all assets of generac.com & honeywellgenerators.com through a CMS","duration":"Oct 2010 Dec 2013 3 years 3 months","duration_short":"3 years 3 months","end_date":"Dec 2013","start_date":"Oct 2010","subtitle":"Generac Power Systems","title":"Communication Designer"}],"url":"https://www.linkedin.com/company/generac-power-systems"},{"company":"24 Seven Inc.","company_id":"24seventalent","location":"Remotely","positions":[{"description":"Designed information visualization concepts for Intel to help express complex information and processes for yearly internal meeting. Designed information visualization concepts for Intel to help express complex information and processes for yearly internal meeting.","duration":"Jul 2014 Aug 2014 2 months","duration_short":"2 months","end_date":"Aug 2014","start_date":"Jul 2014","subtitle":"24 Seven Inc.","title":"Freelance Designer"}],"url":"https://www.linkedin.com/company/24seventalent"},{"company":"Jockey International, Inc.","company_id":"jockey-international-inc","location":"Kenosha, WI","positions":[{"description":"On several occasions worked directly with traffic manager, design director & creative director to produce in–house motion graphics videos.• Created a 1 minute video shown internally and internationally to buyers and designers to accent the key inspiration and color palette for the men\'s and women\'s Holiday 2013 line. (2012)• Created a 3+ minute video shown internally and internationally to buyers and designers to accent the key inspiration and color palette for the men\'s and women\'s spring 2013 line. (2012)• Created a 1:45 minute internal video to showcase the \\"jockey Sport\\" men\'s line. (2011)• Created a 1 minute video highlighting Jockey\'s rich history and brand evolution over 125+ years as a part of an internal educational video to Target Brands Inc. (2010)","duration":"Jun 2010 Jun 2012 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2012","start_date":"Jun 2010","subtitle":"Jockey International, Inc.","title":"Freelance Motion Designer"}],"url":"https://www.linkedin.com/company/jockey-international-inc"},{"company":"Gap Inc.","company_id":"gap-inc-","location":null,"positions":[{"description":"Receive shipment for stores product replenishment two to three times per week of 800-10,000 units of merchandise. Managed all excess merchandise and tended to the sales floor overstock. Shipped and received all merchandise-sends, damages and transfers","duration":"Nov 2002 Sep 2010 7 years 11 months","duration_short":"7 years 11 months","end_date":"Sep 2010","start_date":"Nov 2002","subtitle":"Gap Inc.","title":"Sales Associate, GAP, Inc/ Logistics Manager/ Brand Manager Expert"},{"description":"Assisted managers as the sole Men’s Merchandiser in store. Utilized design skills to re-create the store layout and product placement every 4- 6 weeks as merchandise changed. Wardrobed outfits and styled mannequin displays and point of views as well as window displays and horizon line visual props.","duration":"Nov 2002 Sep 2010 7 years 11 months","duration_short":"7 years 11 months","end_date":"Sep 2010","start_date":"Nov 2002","subtitle":"Gap Inc.","title":"Visual Styling Expert/ Men’s Assistant Merchandiser"},{"description":"Provided 35 new hires with 8-16 hours of training apiece as the sole Sales Coach in the Educated each individual about customer engagement techniques through coaching, role-playing and role-modeling; provided product and resource orientations; explained company policies and computerized merchandise stock system; oversaw cash register training.","duration":"Sep 2004 Dec 2007 3 years 4 months","duration_short":"3 years 4 months","end_date":"Dec 2007","start_date":"Sep 2004","subtitle":"Gap Inc.","title":"Head Sales Coach"},{"description":"Ran the sales floor, overseeing up to 25 employees; repositioned floor coverage to maximize sales; responded to customer questions, complaints and commendations. Only store employee at non-manager level who was given this distinction by store Managers.","duration":"Nov 2002 Jun 2005 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jun 2005","start_date":"Nov 2002","subtitle":"Gap Inc.","title":"Manager on Duty"}],"url":"https://www.linkedin.com/company/gap-inc-"}]', '["Ashley \\"Ash\\" Dzick “During the year I worked alongside Jason at Milwaukee, he was able to elevate the UX team from a team that “made things pretty” to a team with a seat at the table. Jason is a manager who is both able to lead and inspire his team to lead from within. Under Jason’s direction, the team implemented a robust design system, completely redesigned both apps and the website and overall were able to start contributing to larger strategy discussions. Jason is a great contribution to any team and one who I professionally and personally enjoyed working alongside.”","John Konecny “I whole-heartedly endorse Jason Rothman for a position in digital design and marketing. I worked with Jason during my tenure as Digital Marketing Manager at Generac Power Systems, Inc. from January of 2013 through April of 2015. As his supervisor, I never needed to worry if Jason was on task or was fulfilling his duties. He is self-motivated and proved to take initiative on several projects in order to ensure success. Jason thirsts for knowledge on design trends as well as innovations in technology and software. His insights proved powerful on numerous projects and directly related to positive project realization. Not only can he take a project from start to finish, but he builds lasting and positive relationships along the way. He was a tremendous asset to have on my team. On a personal note, Jason is a pleasure to work with. His demeanor and sense of humor make any working environment much more enjoyable. Plus, his honesty and obvious commitment to his craft ensure his dependability in any situation.”"]']### Assistant: The agent's job is to drive innovation and strategic planning in marketing campaigns, and today, the agent is reaching out to the user because they need to collaborate on developing an enhanced user experience for a new product launch.
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### Human: Agent: ['Molly Gallagher', "At Madelyn Claire's, we are dedicated to delivering premium quality boutique style blooms. Our mission is to provide our customer with unique seasonal arrangements all year round. Our specialties includes: weddings, events, subscriptions, and workshops. We are located in Denver, CO. Please visit our website for more information: www.madelynclairefloraldesign.com Contact us at: sales@madelynclairefloraldesign.com for more information on subscriptions, events, or setting up a workshop.", 'Operations & Growth', 'Madelyn Claire Floral Events & Design', '[{"company":"Madelyn Claire Floral Events & Design","company_id":"madelynclairefloralevents&design","industry":"Events Services","location":"Greater Denver Area","positions":[{"description":"At Madelyn Claire\'s, we are dedicated to delivering premium quality boutique style blooms. Our mission is to provide our customer with unique seasonal arrangements all year round. Our specialties includes: weddings, events, subscriptions, and workshops. We are located in Denver, CO. Please visit our website for more information:www.madelynclairefloraldesign.comContact us at: sales@madelynclairefloraldesign.com for more information on subscriptions, events, or setting up a workshop.","duration":"May 2017 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"May 2017","subtitle":"Madelyn Claire Floral Events & Design","title":"Operations & Growth"}],"url":"https://www.linkedin.com/company/madelynclairefloralevents&design"},{"company":"TrackVia, Inc.","company_id":"trackvia-inc","location":"Greater Denver Area","positions":[{"description":"TrackVia is a modern alternative to spreadsheets, legacy databases and complicated enterprise systems to track, manage and automate critical business processes or operational workflows with greater efficiency, speed and ease. We do this by making it easy to collect data accurately, analyze that data in real time, and take immediate action through automated tasks, alerts or even emails. TrackVia is a modern alternative to spreadsheets, legacy databases and complicated enterprise systems to track, manage and automate critical business processes or operational workflows with greater efficiency, speed and ease. We do this by making it easy to collect data accurately, analyze that data in real time, and take immediate action through automated tasks, alerts or even emails.","duration":"Jan 2014 May 2017 3 years 5 months","duration_short":"3 years 5 months","end_date":"May 2017","start_date":"Jan 2014","subtitle":"TrackVia, Inc.","title":"Manager of Business Development"}],"url":"https://www.linkedin.com/company/trackvia-inc"},{"company":"ImageSeller LLC","company_id":"imageseller-llc","location":"Greater Denver Area","positions":[{"description":"ImageSeller is a Denver, Colorado based award winning promotional merchandising agency specializing in strategic global sourcing and promotional merchandise. Living within ImageSeller is ISCreative, an internal design studio.Responsibilities Include:-Work with prospective clients on creating and managing promotional merchandise from start to finish. -Sell ImageSeller\'s brand and product capabilities to clients. -Create Sale plan to bring in new clients, vendors, and revenue that matches the company\'s vision and values.","duration":"Jul 2013 Nov 2013 5 months","duration_short":"5 months","end_date":"Nov 2013","start_date":"Jul 2013","subtitle":"ImageSeller LLC","title":"Business Development Group"}],"url":"https://www.linkedin.com/company/imageseller-llc"},{"company":"Prodigy Resources","company_id":"prodigy-resources","location":null,"positions":[{"description":"•Develop new business relationships and actively maintain network of clients from Fortune 500-1000 companies •Set up weekly meeting to present Prodigy Resources to technical hiring managers as a resource for their staffing needs •Utilize relationship-based sales approach to gain long term business•Work side by side my recruiters and clients on candidate skill sets, recruiting process and placements •Responsible for cold calling 100-200 hiring managers in the Denver Metro Area daily as well as prospecting for quality business leads.","duration":"Jan 2012 May 2013 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2013","start_date":"Jan 2012","subtitle":"Prodigy Resources","title":"Client Services Manager"},{"description":"•Presented job opportunities, negotiated compensation, conducted phone and onsite interviews, and managed candidates through the interview process.•Networked with local IT community to source new talent.•Prepared candidates for client interviews, built professional relationships with contract employee, and provided client feedback and updates to contract employees. •Utilized proven sourcing methods as well as my own new creative methods.•Prepared and communicate the job offer to selected consultants and contractors","duration":"Jul 2010 Jan 2012 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2012","start_date":"Jul 2010","subtitle":"Prodigy Resources","title":"Technical Recruiter"}],"url":"https://www.linkedin.com/company/prodigy-resources"}]', '["Hannah Wright “Molly is a joy to work with. She has an energetic personality that is contagious in the work place and is one of the most loyal and dedicated people I have ever worked with. Molly is an asset to any team and I highly recommend her.”","Vadim Yudkovsky “Molly has represented me with one of her clients and did so very well. She is very professional, friendly and helpful; she thinks of details and goes out of her way to get things done. She has provided me with all the detailed information I have requested. She has exposed me to excellent opportunity and has been very courteous, friendly and professional all the way. I would definitely like to work with her again!”"]']
User: ['Rachel Black', '2020 Augustana Graduate with majors in Marketing and Business Administration. I have passions for social media, photography, and graphic design.', 'Marketing and Business Admin. Graduate from Augustana', 'Bridal Gallery', '[{"company":"Bridal Gallery","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Bridal Gallery","title":"Bridal Consultant"}],"url":""},{"company":"Midco Sports Network","company_id":"midco-sports","location":"","positions":[{"description":"","duration":"Aug 2019 May 2020 10 months","duration_short":"10 months","end_date":"May 2020","start_date":"Aug 2019","subtitle":"Midco Sports Network","title":"Social Media Intern"}],"url":"https://www.linkedin.com/company/midco-sports"},{"company":"Midcontinent","company_id":"midcontinent-communications","location":"","positions":[{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"Midcontinent","title":"Content Writer Intern"}],"url":"https://www.linkedin.com/company/midcontinent-communications"},{"company":"Augustana University (SD)","company_id":"augustanasd","location":"Sioux Falls, South Dakota Area","positions":[{"description":"","duration":"May 2018 May 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2019","start_date":"May 2018","subtitle":"Augustana University (SD)","title":"Clerical Assistant"}],"url":"https://www.linkedin.com/company/augustanasd"},{"company":"Elegant Xpressions Boutique","company_id":"elegant-xpressions-boutique","location":"","positions":[{"description":"","duration":"Oct 2017 May 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2019","start_date":"Oct 2017","subtitle":"Elegant Xpressions Boutique","title":"Sales Associate Manager"}],"url":"https://www.linkedin.com/company/elegant-xpressions-boutique"},{"company":"Kyden Jae Designs","company_id":null,"location":"Madison, SD","positions":[{"description":"","duration":"Oct 2016 Aug 2017 11 months","duration_short":"11 months","end_date":"Aug 2017","start_date":"Oct 2016","subtitle":"Kyden Jae Designs","title":"Intern"}],"url":""}]', '["Brittany Reith “I\'ve enjoyed working with Rachel. Besides being consistently pleasant to work with and always willing to adapt, she works hard and learns quickly. From her time as a content intern as part of Midco\'s internship program, to pivoting to be a social media intern for Midco Sports Network, she has been an asset for our team. I\'m excited to see where her effort and talent take her in the future. ”","Amanda Potter “When Rachel began her internship under me, I expected great work from her. However, she took all my expectations and far exceeded them! Rachel proved to be a hardworking, thoughtful, creative, and valuable member of the team. She streamlined processes, improved relationships, and was always willing to take on a challenging project or long hours with a smile. She quickly picked up using our CMS, Episerver, as well as our social media platform, Khoros (Spredfast), and our video clipping tool, Snapstream. Her work on quick turnaround graphics in photoshop ended up being some of our strongest social media posts for the quarter. I cannot recommend Rachel highly enough. She is a change maker who will be a valuable asset to any company. ”"]']### Assistant: The agent's job is to manage business development for Madelyn Claire Floral Events & Design. Today, the agent is reaching out to the user because they need assistance with social media marketing for the company.
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### Human: Agent: ['Morgan Anderson, CPCU, ARM', 'Morgan Anderson has been proudly servicing the commercial insurance needs of commercial real estate owners for over 18 years. He is a recognized expert in real estate risk management strategies that increase coverage, minimize overall expense and lead to increased portfolio NOI. Morgan’s clients also benefit from his unique ability to translate the insurance world into easily understandable concepts familiar to the real estate industry. He is a frequent speaker at local and national real estate forums including Urban Land Institute, NAIOP and multiple law firms. Morgan holds the professional designations, Chartered Property & Casualty Underwriter and Associate in Risk Management. Specialties: Counseling real estate owners, investors, developers and managers on how to most efficiently construct their property, general liability and management liability insurance program, so it responds when needed. Specific expertise exists in brokering shared and layered insurance placements, manuscript policy forms and ensuring his clients’ insurance programs are lender compatible.', 'Real Estate Risk Management Professional', 'Arthur J Gallagher Risk Management Services', '[{"company":"Arthur J Gallagher Risk Management Services","company_id":"gallagher-global","industry":"Insurance","location":"","positions":[{"description":"","duration":"Sep 2004 - Present 17 years 4 months","duration_short":"17 years 4 months","end_date":"Present","start_date":"Sep 2004","subtitle":"Arthur J Gallagher Risk Management Services","title":"Senior Director, Real Estate & Hospitality Practice"}],"url":"https://www.linkedin.com/company/gallagher-global"}]', '["Seth Timmons “Very informed in the real estate field with well established relationships, helping to provide the best products and service for my needs.”","Nathan McElmurry “Morgan did a great job of helping us insure a tricky asset in a timely manner. Great execution, high integrity. Thanks for making it happen.”"]']
User: ['Andrew Hughes, CIC, ERIS', 'Andrew is an Insurance professional with over a decade of experience taking care of clients in the following areas: -Captive Placement -Energy Production -Government Contracting -International Risks -Construction (OCIP/CCIP) -Commercial Real Estate Portfolios - Trade Credit', 'Alliance Insurance Group', 'Alliance Insurance Group of Colorado', '[{"company":"Alliance Insurance Group of Colorado","company_id":"alliance-insurance-group-of-colorado","industry":"Insurance","location":null,"positions":[{"description":"","duration":"May 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"May 2021","subtitle":"Alliance Insurance Group of Colorado","title":"Client Advisor"},{"description":"","duration":"Feb 2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Feb 2020","subtitle":"Alliance Insurance Group of Colorado","title":"Account Executive"}],"url":"https://www.linkedin.com/company/alliance-insurance-group-of-colorado"},{"company":"HIF360, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2018 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Nov 2018","subtitle":"HIF360, Inc.","title":"President"}],"url":""}]', '["Mikael Zhorne “Andrew is one of the brightest and most dedicated professionals in his field. He always makes his clients and employees feel like they\'re the center of his attention and efficiently handles their concerns in a confident, detail-oriented, and capable manner. Andrew always finds a way to connect in a meaningful way that keeps his team feeling like they\'re members of his family. If you have a need for a compassionate, professional, and trustworthy advocate, agent, or just to expand your professional network with, Andrew Hughes is the man to see and speak to. I would enthusiastically recommend him for any contract, job, or team without a second thought. If Andrew says he can make it happen, you can take it to the bank.”","Benjamin Ambrose, PCM “Andrew is an exceptional, bright, and talented agent. he has always been highly attentative and willing to go the extra mile. I personally, look forward to many years of working with him.”"]']### Assistant: The agent's job is to provide risk management strategies for commercial real estate owners, and today the user is reaching out to the agent because they need assistance with their commercial real estate portfolio insurance.
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### Human: Agent: ['Jen Smude', 'Real Estate Agent, Previews Property Specialist, Top ProducerSpecialties: Residential Real Estate, Resale SFR, Resale Condos, New Home Sales, New Condo Sales, Specializes in Fullerton, La Habra Heights, Brea, La Habra, Whittier, Anaheim Hills', 'Independent Real Estate Professional', 'Reliance Real Estate Services', '[{"company":"Reliance Real Estate Services","company_id":"reliance-real-estate-services","industry":"Leasing Real Estate","location":"Fullerton, CA","positions":[{"description":"","duration":"Jul 2016 - Present 5 years 4 months","duration_short":"5 years 4 months","end_date":"Present","start_date":"Jul 2016","subtitle":"Reliance Real Estate Services","title":"Realtor"}],"url":"https://www.linkedin.com/company/reliance-real-estate-services"},{"company":"Prudential California Realty","company_id":"bhhscalifornia","location":"","positions":[{"description":"","duration":"Apr 2010 - Present 11 years 7 months","duration_short":"11 years 7 months","end_date":"Present","start_date":"Apr 2010","subtitle":"Prudential California Realty","title":"Realtor"}],"url":"https://www.linkedin.com/company/bhhscalifornia"},{"company":"Coldwell Banker Excellence","company_id":null,"location":"","positions":[{"description":"","duration":"2005 2010 5 years","duration_short":"5 years","end_date":"2010","start_date":"2005","subtitle":"Coldwell Banker Excellence","title":"Previews Property Specialist"}],"url":""},{"company":"Century 21 Discovery","company_id":null,"location":"","positions":[{"description":"","duration":"2004 2005 1 year","duration_short":"1 year","end_date":"2005","start_date":"2004","subtitle":"Century 21 Discovery","title":"Realtor"}],"url":""}]', '["Deby Hunt “Jen, is a true Real Estate professional and just a wonderful person to work with at the same company or on opposite sides of a transaction. Jen, is a credit to the Real Estate industry!”","Clark Keppel “Jen is an excellent Realtor, who ALWAYS puts her client\'s needs first. She is very detail-oriented, and is wonderful in keeping her clients constantly informed during the transaction process.”"]']
User: ['Joe Cisneros', 'ISES Austin, Texas', 'Executive Partner at Austin Elegant Transportation', 'Handyman A to Z', '[{"company":"Handyman A to Z","company_id":null,"location":"Austin, Texas Area","positions":[{"description":"","duration":"Oct 2016 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Oct 2016","subtitle":"Handyman A to Z","title":"General Contractor"}],"url":""},{"company":"Austin Elegant Transportation","company_id":null,"location":"Austin, Texas Area","positions":[{"description":"Director of Corporate Sales Director of Corporate Sales","duration":"Oct 2015 - Present 6 years 2 months","duration_short":"6 years 2 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Austin Elegant Transportation","title":"Executive Partner"}],"url":""},{"company":"Austin Black Car Service","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2008 - Present 13 years 6 months","duration_short":"13 years 6 months","end_date":"Present","start_date":"Jun 2008","subtitle":"Austin Black Car Service","title":"Founder & CEO"}],"url":""},{"company":"Centex Beverage, Inc.","company_id":"centex-beverage-inc.","location":"Austin, Texas Area","positions":[{"description":"Marketing and Sales Marketing and Sales","duration":"Jan 2001 Mar 2004 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2004","start_date":"Jan 2001","subtitle":"Centex Beverage, Inc.","title":"Sales"}],"url":"https://www.linkedin.com/company/centex-beverage-inc."},{"company":"United States Marine Corps","company_id":"united-states-marine-corps","location":"El toro,CA, Yuma,AZ, Iwakuni,Japan","positions":[{"description":"IYAOYAS IYAOYAS","duration":"Mar 1992 Oct 1999 7 years 8 months","duration_short":"7 years 8 months","end_date":"Oct 1999","start_date":"Mar 1992","subtitle":"United States Marine Corps","title":"Aviation Weapons"}],"url":"https://www.linkedin.com/company/united-states-marine-corps"}]', '["Frances Adair “When going on vacation, my daughter puts the luggage at the front door and says \\"for Joe\\". Joe has picked us up several times and taken us to/from the airport. He is always on time, vehicles are spotless, he is dressed in suit and tie even at 5am pick up time, and the cost is less than parking the car at the airport for the week. I highly recommend Joe and Austin Black Car Service.”","Robert Rae “Great company to work with, no stress, just good service.”"]']### Assistant: The agent's job is to provide real estate services, and today the agent is reaching out to the user because they need to schedule a showing for a property in Fullerton, California.
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### Human: Agent: ['Jamie Bristow Lavoie', "Over ten years of technology management and consulting experience. Nonprofit Match, Inc. dba Nonprofitmatch1.com launched in 2010, was designed to 'match' NPOs and donors globally. Specializing in nonprofit management, cause marketing, social media and technology training, donor recruitment/retention. After many years of consulting nonprofit organizations across the US, Lavoie and her team developed a grassroots technology platform that hosts the largest donor database in US with over 20 million donors.JBEC Group merged with Nonprofit Match, Inc. in 2013. In 2017, Lavoie and her team launched DonorClick.org, a new specialized donor matching platform.", 'Nonprofit leader, change agent and passionate learner', 'DonorClick.org', '[{"company":"DonorClick.org","company_id":null,"location":"North Carolina","positions":[{"description":"","duration":"Dec 2016 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"Dec 2016","subtitle":"DonorClick.org","title":"Independent Business Owner"}],"url":""},{"company":"Nonprofit Match, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2007 - Present 14 years 6 months","duration_short":"14 years 6 months","end_date":"Present","start_date":"Feb 2007","subtitle":"Nonprofit Match, Inc.","title":"Founder, Nonprofitmatch1.com"}],"url":""},{"company":"Nonprofit Match, Inc. dba Nonprofitmatch1.com","company_id":"nonprofitmatch1-com","location":"Greater Atlanta Area","positions":[{"description":"Nonprofitmatch1.com, a privately held subsidiary of Nonprofit Match, Inc., was created in 2007. The company is located in Florida and Georgia. Owned by Jamie Bristow-Lavoie, the new website aims to encourage nonprofit and for-profit business relationships through donor and resource building. Bristow has worked as a nonprofit developer since 1992 and has consulted national organizations in areas of business development, donor-based enhancements and fundraising initiatives. Nonprofitmatch1.com went live on May 20, 2010 and is maximizing functionality, building strategic partnerships and member benefits packages. Chief Executive Officer is Joshua T. Lavoie handles investor relations, contracts, community development and manages operations. The company has team presence in Georgia, Colorado, North Carolina and London, UK and incorporated in Georgia in 2012.","duration":"Aug 2007 May 2016 8 years 10 months","duration_short":"8 years 10 months","end_date":"May 2016","start_date":"Aug 2007","subtitle":"Nonprofit Match, Inc. dba Nonprofitmatch1.com","title":"Founder/President"}],"url":"https://www.linkedin.com/company/nonprofitmatch1-com"},{"company":"UWF Small Business Development Center","company_id":null,"location":"","positions":[{"description":"","duration":"2010 2015 5 years","duration_short":"5 years","end_date":"2015","start_date":"2010","subtitle":"UWF Small Business Development Center","title":"Partner"}],"url":""},{"company":"JB Enterprise Consulting Group","company_id":null,"location":"Pensacola","positions":[{"description":"Nonprofit and small business management consulting firm. Designed to help nonprofit leaders and entrepreneurs reach their goals and market potential. We take an innovative approach and tailor it to your needs to create endless possibilities for you!","duration":"Jun 1992 Oct 2013 21 years 5 months","duration_short":"21 years 5 months","end_date":"Oct 2013","start_date":"Jun 1992","subtitle":"JB Enterprise Consulting Group","title":"CEO/Founder"}],"url":""}]', '["“Jamie is a passionate leader. She cares about the community and making a positive impact. She is a connector of people and resources as well. The insights and work towards efficiently online and doing webinars is exceptional.”","“Jamie Bristow-Lavoie is an exceptional Fundraiser and is very knowledgeable in all aspects of chamber sponsorship and membership programs. No one does it better! Jamie\'s firm, Non Profit Match, Inc., has my strongest possible recommendation! ”"]']
User: ['Heather Hernandez', 'Non-profit HR leader with more than 15 years of experience in talent acquisition, talent management, compensation management, benefits strategy and administration, employee relations, staff events, diversity work and training.', 'Senior Human Resources Officer', 'Outreach Community Ministries', '[{"company":"Outreach Community Ministries","company_id":"outreach-community-ministries","industry":"Philanthropy","location":null,"positions":[{"description":"","duration":"Oct 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Outreach Community Ministries","title":"Senior Human Resources Officer"},{"description":"","duration":"Jul 2008 Oct 2020 12 years 4 months","duration_short":"12 years 4 months","end_date":"Oct 2020","start_date":"Jul 2008","subtitle":"Outreach Community Ministries","title":"Director of Human Resources"}],"url":"https://www.linkedin.com/company/outreach-community-ministries"},{"company":"Outreach Community Ministries","company_id":"outreach-community-ministries","location":null,"positions":[{"description":"","duration":"2003 2008 5 years","duration_short":"5 years","end_date":"2008","start_date":"2003","subtitle":"Outreach Community Ministries","title":"Human Resources Coordinator"},{"description":"","duration":"2001 2003 2 years","duration_short":"2 years","end_date":"2003","start_date":"2001","subtitle":"Outreach Community Ministries","title":"Human Resources Assistant"}],"url":"https://www.linkedin.com/company/outreach-community-ministries"}]', '["Jill Wiles Wolf “I have worked in non-profit organizations for most of the last nineteen years, and the Human Resources Department Heather leads in her current role is by far the most professional, proactive, and engaged of any I have encountered in my professional life. I have been continually impressed by Heather’s pursuit of excellence and growth in her own work and the ways in which she leverages her position and expertise for the benefit of everyone in the organization. Heather’s diplomacy, thoughtful wisdom, and clarity are truly remarkable. I have observed her during several intense situations and have always left those meetings thankful for her presence and wishing I had taken notes about the way she gracefully addressed the complex challenges that were presented. She is also a person of integrity and grit. She has overseen a number of multi-layered and time consuming projects at work, and I know that she was both leading and delegating those projects to completion. She is a big-picture thinker with an eye on the details, and I’m thankful to have her as a colleague.”","Bryan Krup “I reported to Heather while completing an HR Internship at Outreach Community Ministries. She always had a warm presence and demonstrated deep a competency in HR. She was very intentional about building up those around her and utilizing the skill-sets that each person brought. She gave me countless opportunities to learn and was great at giving feedback. I would recommend Heather to anyone looking to hire an accomplished HR Professional! ”"]']### Assistant: The agent's job is to connect nonprofit organizations with donors and provide technology training, and today, the agent is reaching out to the user, a senior human resources officer at Outreach Community Ministries, to discuss a potential partnership for donor recruitment and retention strategies.
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### Human: Agent: ['Joshua Gattis', 'Experienced leader in systems engineering, technology, strategy and business management for precision agriculture, machine control, connected devices, and data management. Proven history demonstrating skills in Product Development, Business Planning, Strategic Planning, Business Development, Product Management and Cross-functional Team Leadership.', 'Sr. Manager, R&D - Innovation Center North America', 'Kubota Corporation', '[{"company":"Kubota Corporation","company_id":"kubota","industry":"Machinery Manufacturing","location":"Fort Worth, Texas, United States","positions":[{"description":"","duration":"Jul 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Jul 2020","subtitle":"Kubota Corporation","title":"Sr. Manager, R&D - Innovation Center North America"}],"url":"https://www.linkedin.com/company/kubota"},{"company":"Kubota Tractor Corporation","company_id":"kubota-tractor-corporation","location":"Grapevine, Texas, United States","positions":[{"description":"","duration":"Jun 2018 Jul 2020 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jul 2020","start_date":"Jun 2018","subtitle":"Kubota Tractor Corporation","title":"Sr. Manager - Machine Technology"}],"url":"https://www.linkedin.com/company/kubota-tractor-corporation"},{"company":"AgJunction","company_id":null,"location":"Hiawatha, KS","positions":[{"description":"Lead Engineering team for AgJunction in delivery of products and technology focused on application control systems for spraying, spreading, seeding, and task management systems for both ground and air precision agriculture businesses.Ownership and management of Technology Roadmap for Machine Applications functional groupManaged multiple, million-dollar engineering programs with cross-corporation functional teams to deliver new products and features to key OEM business partners and internal retail sales channels including: • In-cab multi-function user terminals for precision ag applications• ISOBUS Task Control and Section Control software for factory fitment on CLAAS machinery• High efficiency section control software module supporting more than 100 implement sections• Software to control variable rate product application on up to 5 implements simultaneously• Software to draw a 5Hz real-time moving map of 10 implement outputs simultaneously• Control system and interface for dry chemical application machineryLocated, negotiated, and formalized business relationships with hardware suppliers for multiple product development programs including:• An electric steering interface for retrofit of automated steering control systems• Multiple micro-controllers to support various precision agriculture applications• In-cab user interface terminals and computing platformsDeveloped product specifications, work effort, timeline, and budget estimates on countless projects of all sizes.Managed a team of 10+ engineering resources including software, mechanical, application, and test engineers across multiple locations domestically and abroad.Prepared and presented technology and product opportunities to multiple key OEM customers in board-room and field demo settings. Authored and contributed on multiple registered patents and patent applications.","duration":"Feb 2013 Jun 2018 5 years 5 months","duration_short":"5 years 5 months","end_date":"Jun 2018","start_date":"Feb 2013","subtitle":"AgJunction","title":"Director of Engineering, Application Control"}],"url":""},{"company":"Hemisphere GPS","company_id":"hemisphere-gps","location":null,"positions":[{"description":"Lead Product Management team for Hemisphere GPS Agriculture Business Segment which delivered approximately 80% of the overall business revenue and marginOwnership and management of Agriculture Product Roadmap (in collaboration with Director of Engineering); consisting of Ground-Aftermarket, Air-Aftermarket, and OEM products Conducted market research to develop future product framework/vision, and business modelsDeveloped business partnerships for strategic component and product alliances Managed 10-12 employees within the Ag Product Management team including product managers, product validation and support manager, and product specialistsHemisphere GPS was reorganized and became AgJunction in 2013.","duration":"Jan 2010 Feb 2013 3 years 2 months","duration_short":"3 years 2 months","end_date":"Feb 2013","start_date":"Jan 2010","subtitle":"Hemisphere GPS","title":"Director of Product Management"},{"description":"Defined new product concepts and business plans based on market and customer needsDeveloped and presented Marketing Requirement Documents (MRD) and business cases to introduce new products including: Outback MAX, Outback S3, Outback Sts, Outback eDriveX, and Outback A220/320.Created and managed maintenance programs for Hemisphere GPS ground ag products including: Outback S2, Outback S-Lite, eDriveTC, and Outback BaseLineX.Worked closely and collaboratively with Research and Development, Engineering, Operations, Sales, and other departments on the implementation of product requirements• Reported new and maintenance project status, product market performance, and recommended new initiatives to senior management on a regular basisLead testing of new products during alpha, beta and release stages for performance and reliabilityKept up-to-date on appropriate target markets, emerging markets, trends, competitors, their products and new technological advances within and related to the precision ag industry and other related marketsDeveloped sales and marketing tactical plans for each product in conjunction with the respective sales teams and business unit leaders","duration":"Jan 2008 Dec 2009 2 years","duration_short":"2 years","end_date":"Dec 2009","start_date":"Jan 2008","subtitle":"Hemisphere GPS","title":"Product Manager"},{"description":"Managed validation testing of GNSS receivers, guidance and auto-steer systems, and section control systems at all product stages to insure systems meet market/customer requirementsReported on product test results, support issues, and customer satisfactionWorked with suppliers of section control systems to evaluate functionality, develop business plans, and deliver a rebranded section control product into the Outback Guidance product portfolioManaged interaction with section control supplier for continued support and delivery of customized software features and machine specific interface kit developmentDeveloped training and support materials for new and existing Hemisphere GPS ground-ag productsConducted product training for both internal and external sales and support resourcesManaged tier 2 technical support, product validation, and interface kit development resourcesProvided advanced trouble-shooting assistance to technical service team Ensured timely development and delivery of new vehicle interface kits, and maintenance of existing kits","duration":"Jun 2007 Dec 2007 7 months","duration_short":"7 months","end_date":"Dec 2007","start_date":"Jun 2007","subtitle":"Hemisphere GPS","title":"Product Validation and Support Manager"},{"description":"Designed, developed, and tested over 75 unique automated steering installation kits for use with Outback eDriveTC control systemWorked closely with hydraulic supplier to design, develop, and test custom hydraulic manifolds for use with automated steering systemsCreated installation guides for automated steering kits and later trained technical writer to assume the taskPerformed alpha testing of GNSS receivers, guidance systems, and steering/implement controllersCollected, analyzed, and reported test data to software and hardware engineersActed as team lead for production of hydraulics training seminar and provided technical support in hydraulics, electrical, and GNSS for customer service representativesPerformed product demonstrations and presentations to customers, dealers, OEM partners and management","duration":"Apr 2005 Jun 2007 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jun 2007","start_date":"Apr 2005","subtitle":"Hemisphere GPS","title":"Project Engineer"}],"url":"https://www.linkedin.com/company/hemisphere-gps"},{"company":"RHS, Inc","company_id":null,"location":"Hiawatha, KS","positions":[{"description":"Designed and developed mechanical components for pull-type sprayer chassis including telescoping axle and chemical eductor supportCreated and managed field testing programs for Outback GPS Guidance systems including the Outback S, 360, and Hitch productsRHS sold Outback Guidance to CSI Wireless to form Hemisphere GPS in 2005","duration":"Jan 2003 Apr 2005 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2005","start_date":"Jan 2003","subtitle":"RHS, Inc","title":"Project Engineer"}],"url":""}]', '["“I had the chance to work with and manage Josh for 3 years. He is a top leader who has grown from engineer to product manager to business leader. He has the drive, knowledge and competitive strength to inspire across the organization. His work with customers, large OEM customers and our the sales channel became one of his strengths. The workplace values he leads with and his personal compass are unmatched.”"]']
User: ['Emily Antos Dieter', 'Over 9 years in Marketing + 5 years in Retail and Sales, Emily is a driven and collaborative leader who brings her variety of experiences to every project she tackles.', 'MBA in Marketing & Sports/Entertainment Management, Bachelors in Retail and Business Management', 'The Michaels Companies, Inc.', '[{"company":"The Michaels Companies, Inc.","company_id":"michaels-stores-inc.","industry":"Retail","location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Aug 2021","subtitle":"The Michaels Companies, Inc.","title":"Loyalty Marketing Lead"},{"description":"","duration":"Feb 2020 Aug 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2021","start_date":"Feb 2020","subtitle":"The Michaels Companies, Inc.","title":"Loyalty Specialist"}],"url":"https://www.linkedin.com/company/michaels-stores-inc."},{"company":"Shoptology","company_id":"shoptology","location":"Plano, Texas","positions":[{"description":"","duration":"Apr 2018 Dec 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Dec 2019","start_date":"Apr 2018","subtitle":"Shoptology","title":"Account Supervisor"}],"url":"https://www.linkedin.com/company/shoptology"},{"company":"TPN","company_id":"tpn","location":null,"positions":[{"description":"Deliver on clients’ business goals/ROI through marketing activations. Develop strategic partnerships based on brand matches through consumer/shopper insights. Lead and create activation plans to support a strategic omnichannel approach.Drive new business growth and develop existing relationships.","duration":"Aug 2016 Apr 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2018","start_date":"Aug 2016","subtitle":"TPN","title":"Account Supervisor"},{"description":"Negotiate entertainment and brand partnerships for client’s promotional & shopper programs.Manage financials and budget overviews.Owned influencer programs including drafting agreements, managing communication and content creation.","duration":"Sep 2015 Aug 2016 1 year","duration_short":"1 year","end_date":"Aug 2016","start_date":"Sep 2015","subtitle":"TPN","title":"Senior Account Executive"},{"description":"Manage projects with client, creative team and third party partners to execute retail-based marketing activations.Develop and negotiate scopes of work for variety of deliverables. Conduct primary research (e.g. Simmons, E-scores) to determine PassionPoints for brands’ consumers & shoppers.Mentor entry-level client service account coordinators.","duration":"Sep 2013 Sep 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2015","start_date":"Sep 2013","subtitle":"TPN","title":"Account Executive"},{"description":"Manage and assist client service with shopper marketing and entertainment promotional marketing programs. Coordinated with creative and account service teams to meet client objectives and TPN deliverables.Participated in shopper and promotional marketing projects. Assisted with new business and TPN internal projects.","duration":"Nov 2012 Sep 2013 11 months","duration_short":"11 months","end_date":"Sep 2013","start_date":"Nov 2012","subtitle":"TPN","title":"Account Coordinator"}],"url":"https://www.linkedin.com/company/tpn"},{"company":"Pro Challenge Inc","company_id":"pro-challenge-inc","location":"Dallas, TX","positions":[{"description":"Participate in Dallas Sidekick ticket sales. Conduct marketing and advertising opportunities for Soccer Associations and past season ticket holders. Participate in Dallas Sidekick ticket sales. Conduct marketing and advertising opportunities for Soccer Associations and past season ticket holders.","duration":"Sep 2012 Nov 2012 3 months","duration_short":"3 months","end_date":"Nov 2012","start_date":"Sep 2012","subtitle":"Pro Challenge Inc","title":"Account Executive"}],"url":"https://www.linkedin.com/company/pro-challenge-inc"},{"company":"Margo\'s Collectibles","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"Create new sales opportunities during Markets. Conduct Market preperation by: researching and forcasting trends, merchandising showroom, contacting vendors, marketing to customers and providing updates before and after. Create new sales opportunities during Markets. Conduct Market preperation by: researching and forcasting trends, merchandising showroom, contacting vendors, marketing to customers and providing updates before and after.","duration":"Oct 2009 Oct 2012 3 years 1 month","duration_short":"3 years 1 month","end_date":"Oct 2012","start_date":"Oct 2009","subtitle":"Margo\'s Collectibles","title":"Sales rep/showroom assistant/merchandiser"}],"url":""},{"company":"Mark Shale","company_id":"mark-shale","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Sep 2007 Nov 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2008","start_date":"Sep 2007","subtitle":"Mark Shale","title":"Women\'s Division Manager"}],"url":"https://www.linkedin.com/company/mark-shale"}]', '["Bre (Breanna) Wolfe “Emily is a strong leader. I had the pleasure of collaborating with her last fall. She brought a goal-driven approach and organizational skills that kept everyone on task and working towards the client\'s needs. Emily\'s mastery for both her core role, and the projects that extended beyond it, were critical to the final product. I look forward to future partnership opportunities. ”","Natalia B. “I’ve worked with Emily for almost 2 years. Emily managed all my day to day projects and provided input into longer range planning. She did a great job pulling in the right resources and helping us build realistic timelines. She had the perfect balance of project / resource management, regular status meetings and additional check ins as needed at crucial decision points. Her recent amazing work was for our November 2019 consumer research. She worked closely with Shoptology planning director on identifying and organizing the right kind of research to answer our current shopper questions. She was leading the planning and personally attended 6 focus groups in 3 different markets (all within 3 days, different time zones and flight delays!) to ensure everything went smoothly and to capture additional shopper feedback from the study. Our relationship was build on solid partnership and Emily was great in helping think strategically about future initiatives. Her forward thinking and solid project management made her a great asset for my team.”"]']### Assistant: The agent's job is to lead R&D and innovation for a machinery manufacturing company, and today the user is reaching out to the agent because they need assistance in developing marketing activation plans for a strategic omnichannel approach in the retail industry.
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### Human: Agent: ['Varun Subramoniam', 'Mechanical Engineer with 8 years of experience in product design, development and project management across automotive and aerospace industries. Designer with over 5000 hours of CAD experience for stamped sheet metal, injection molded plastic components and machined metallic parts. Actively involved in 3 product platforms (NPI) from design conceptualization to high volume production with key focus on cost reduction, design optimization and product reliability.', 'Product Engineer at ASSA ABLOY', 'ASSA ABLOY Group', '[{"company":"ASSA ABLOY Group","company_id":"assaabloy","industry":"Wholesale Building Materials","location":"Memphis, Tennessee, United States","positions":[{"description":"• Work closely with product management, supply chain, General Managers, business unit teams and outside vendors on creating cost effective products through a combination of design, packaging, and sourcing revisions. Involve in the development of the product road map and helping determine the path forward for the team• Perform Competitor Product Analysis and Value Analysis to determine cost savings opportunities related to existing products. Execute design improvements, and implement changes for door opening systems.• Analysis of mechanical systems, including analysis for structural, fatigue, thermal, and acoustics. Research and analyze design proposals, BHMA/ANSI specifications, manuals and other data to evaluate the feasibility, cost, and maintenance requirements of designs or applications.• Work closely with outside suppliers for component selection, manufacturing processes, and assembly methods.• Create and execute product test plans, to include alpha, beta, and compliance testing for durability and functionality. Develop design drawings in accordance with applicable standards and tolerances.• Lead projects from inception to launch and use data analytics to develop sound recommendations. Manage project/work stream/team dependencies and risks while optimizing for constraints; monitor the project status at engineering level.","duration":"Feb 2021 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Feb 2021","subtitle":"ASSA ABLOY Group","title":"Product Engineer"}],"url":"https://www.linkedin.com/company/assaabloy"},{"company":"Bosch USA","company_id":"boschusa","location":"Plymouth, Michigan","positions":[{"description":"● Global application engineering lead and Bill of Material (BOM) owner for multiple OEM projects in a customer-facing role. Lead design and release of electric coolant pump and valve assemblies to production in NA, EU and APAC regions with annual volumes of over 250,000 units.● Served Technical Program Manager roles for application specific engineering tasks across North America, Europe and China regions to meet customer specifications and program deliverables for successful product launches. Prepare timeline for engineering activities based on customer platform timeline.● Lead FMEA meetings, collaborate with in-house and external suppliers on DFMA reviews. Worked with cross-functional teams on continuous improvement of product development. Provided technical support to procurement and manufacturing on supplier selection and Production part approval process (PPAP).● Managed EBOM configuration, developed component/assembly 2D drawings for pump and valve assemblies adhering to GD&T ASME Y14.5-2009 guidelines, OEM and BOSCH standards. Conducted tolerance stack up analysis to ensure proper manufacturability and assembly while meeting functional requirements.● Worked with global teams and external test labs to coordinate DV/PV validation of Pump and Valve assemblies to meet DVP&R requirements. Performed teardown analysis and conducted root cause analysis (RCA) on product returns from customer prototype test vehicles.","duration":"Aug 2016 Dec 2020 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2020","start_date":"Aug 2016","subtitle":"Bosch USA","title":"Application Engineer"}],"url":"https://www.linkedin.com/company/boschusa"},{"company":"Arizona State University","company_id":"arizona-state-university","location":"Mesa, Arizona, United States","positions":[{"description":"• Designed and developed powertrain mounting brackets using CATIA V5 to meet vehicle requirements.• Involved in Hybrid architecture selection process using weighted objective method primarily focusing on performance capabilities.• Estimated parameters of Battery using A123 battery specification sheet and developed low fidelity battery model in Simulink. • Designed and developed powertrain mounting brackets using CATIA V5 to meet vehicle requirements.• Involved in Hybrid architecture selection process using weighted objective method primarily focusing on performance capabilities.• Estimated parameters of Battery using A123 battery specification sheet and developed low fidelity battery model in Simulink.","duration":"Aug 2015 Apr 2016 9 months","duration_short":"9 months","end_date":"Apr 2016","start_date":"Aug 2015","subtitle":"Arizona State University","title":"System Modelling Team Member, EcoCar 3"}],"url":"https://www.linkedin.com/company/arizona-state-university"},{"company":"Infosys Limited","company_id":"infosys","location":"Mysuru Area, India","positions":[{"description":"● Conducted design feasibility analysis and prepared scope of work to meet customer requirements for re-design of Boeing 737 aircraft fuselage structures. ● Investigated issues reported at the shop floor and provided engineering solutions to the client for verification and further incorporation. ● Evaluated and modified initial designs with customer and internal technical groups, to achieve ideal design. Achieved weight and cost reduction up to 10%.● Performed tolerance synthesis and analysis to ensure proper assembly while meeting functional requirements. ● Migrated CAD data from CATIA V4 to CATIA V5 prior to incorporating change requests. Prepared component and assembly drawings in CATIA V5 adhering to ASME Y14.5-2009 GD&T and customer standards with ENOVIA as the PLM tool. Developed and implemented CAT VBA macros to achieve First Pass Yield (FPY) of 95% for both 3D models and drawings.● Prepared investigation documents, redline documents, engineering reports and other baseline documents to be used for future versions of the aircraft.● Managed and mentored colleagues, created work plan and estimated the efforts of four member team for multiple projects.","duration":"Sep 2010 Jun 2014 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jun 2014","start_date":"Sep 2010","subtitle":"Infosys Limited","title":"Senior Engineer"}],"url":"https://www.linkedin.com/company/infosys"}]', '["Anirban Chatterjee “I have worked with Varun on several projects during our tenure at Infosys. I mentored him during his early days at work. Varun comes across as a smart and talented individual with a \\"lets do this\\" attitude. He possesses a very clear thought process for problem solving & brings a unique perspective to the table. He has a friendly disposition. Varun is a quick learner, a great team player and an absolute asset to any team he would work with.”","Krishnaraj K R “Skill and talent are abundant these days. Competency and adaptability are the other traits that are essential in the current run. Varun is technically highly competent, very hard working, has the ability to anticipate and adapt to any problematic situation and proactively suggest solution. He mentors freshers in the team and develops them into reliable resources. He has good leadership qualities and has got an “Hands on” approach to solve the problems and leads by example. He is very detail oriented and an asset to any organization and a person you could depend on for any challenging situation. Wish him all the best for everything he does.”"]']
User: ['Amy Hayes', 'Identity, print, digital, and environmental design • In-house and agency experience for a variety of industries from high tech to non-profit and everything in between • Collaborative leadership style and a talent for relationship building', 'Designing brands. Building relationships.', 'Amy Hayes Design', '[{"company":"Amy Hayes Design","company_id":null,"location":"Boulder, CO","positions":[{"description":"","duration":"Mar 2015 - Present 7 years 5 months","duration_short":"7 years 5 months","end_date":"Present","start_date":"Mar 2015","subtitle":"Amy Hayes Design","title":"Principal / Creative Director"}],"url":""},{"company":"Vermilion Design + Digital","company_id":"vermiliondesign","location":"Boulder, CO","positions":[{"description":"","duration":"Nov 2016 Sep 2019 2 years 11 months","duration_short":"2 years 11 months","end_date":"Sep 2019","start_date":"Nov 2016","subtitle":"Vermilion Design + Digital","title":"Senior Art Director"}],"url":"https://www.linkedin.com/company/vermiliondesign"},{"company":"Boba Inc.","company_id":"boba-inc-","location":"Boulder, CO","positions":[{"description":"• Strategy, creative direction and design.• Responsible for visual and verbal identity across multiple channels including identity, web, social media, advertising, packaging, photography, video, trade shows, collateral, product and textile design. • Vetting and management of writers, SEO team, web developers, and designers.• Development and implementation of content marketing strategy.• Cultivation of collaborative and creative work environment. • Strategy, creative direction and design.• Responsible for visual and verbal identity across multiple channels including identity, web, social media, advertising, packaging, photography, video, trade shows, collateral, product and textile design. • Vetting and management of writers, SEO team, web developers, and designers.• Development and implementation of content marketing strategy.• Cultivation of collaborative and creative work environment.","duration":"Sep 2013 Mar 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2015","start_date":"Sep 2013","subtitle":"Boba Inc.","title":"Creative Director"}],"url":"https://www.linkedin.com/company/boba-inc-"},{"company":"Origin Graphic Design","company_id":null,"location":"Boulder Colorado","positions":[{"description":"AGENCY WORK: Vermilion, McGinty, Comm Arts, Future PartnersCLIENTS INCLUDE: Penguin Putnam, Giant Bicycle, Merrell, Genentech, IDEX, ATFilms, Boulder County Energy Smart, IZZE, Andrisen Morton, Barnes & Noble, Boba, Philanthropiece, Hammerwell, Sounds True, Colorado Public Radio, Colorado Fresh Markets• Cultivating successful long-term client, agency, and contractor relationships.• Strategic and results-oriented creative direction, project management, and design for projects large and small in brand development, identity, print, web, and environmental arenas.• Membership and participation in local AIGA chapter.","duration":"2000 2013 13 years","duration_short":"13 years","end_date":"2013","start_date":"2000","subtitle":"Origin Graphic Design","title":"Creative Director / Principal"}],"url":""},{"company":"Sounds True","company_id":"sounds-true","location":"Boulder, CO","positions":[{"description":"• Art direction and design of packaging, direct mail, and catalogs—both consumer and wholesale. • Management of 6-person design team.• Creation of company-wide production scheduling.• Creation of design discussion group to facilitate higher level design thinking.• Facilitation of weekly cross-departmental team meetings.• Organizational development and participation on business steering committee. • Art direction and design of packaging, direct mail, and catalogs—both consumer and wholesale. • Management of 6-person design team.• Creation of company-wide production scheduling.• Creation of design discussion group to facilitate higher level design thinking.• Facilitation of weekly cross-departmental team meetings.• Organizational development and participation on business steering committee.","duration":"1995 2000 5 years","duration_short":"5 years","end_date":"2000","start_date":"1995","subtitle":"Sounds True","title":"Art Director"}],"url":"https://www.linkedin.com/company/sounds-true"}]', '["Lisa Kerans “Amy is a rare talent who combines exceptional design ability with exceptional people skills, focused art direction with artful management. She can create a beautiful, effective brand identity in record time — while also mentoring diverse personalities and building community within and between teams. She is flexible, fair, and inspiring. She also knows how to be honest without being abrasive, and handles difficult situations with tact, compassion, humor, intelligence, grit and grace.”","Erin Beth Bosik “Amy is, in a word, delightful. And in a few more words, she is creative, dedicated, collaborative, hardworking and—yeah, I’ll say it—a whole lot of fun. It has been my distinct pleasure to work with Amy on a variety of projects, and as I sit here writing this, I look forward to many more. Amy and I have tackled everything from a total website redesign to product packaging, advertising and collateral, and through it all, she has consistently brought thoughtful design ideas and rock-solid creative direction to the table. No excuses. No insecurities. Just mighty fine work. With this chick, it’s not about the two of us duking it out art director versus copywriter…mano y mano…to see who has the stronger idea. It’s about making each other’s work better. Her actionable feedback and strategic mind have helped me become a better writer for her brand, and to me, that’s the mark of a truly excellent creative professional.”"]']### Assistant: The agent's job is to design cost-effective products and optimize their reliability, and today, the agent is reaching out to the user because they need assistance in developing a visual and verbal identity for a new product line.
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### Human: Agent: ['Sarah Schneider', 'Experienced branding and client relationship leader. Now curating and building an optimized alumni community generating an increased level of engagement and philanthropic giving for OHIO University.', 'Assistant Director, Regional Development & Engagement at Ohio University', 'Ohio University', '[{"company":"Ohio University","company_id":"ohio-university","industry":"Higher Education","location":"Greater New York City Area","positions":[{"description":"Building improved connections for OHIO University Alumni based in the NYC/NJ Regional market. Discovering and aligning alumni passions with our strategic priorities in support of students and the institution. Building improved connections for OHIO University Alumni based in the NYC/NJ Regional market. Discovering and aligning alumni passions with our strategic priorities in support of students and the institution.","duration":"Aug 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Ohio University","title":"Assistant Director, Regional Development & Engagement"}],"url":"https://www.linkedin.com/company/ohio-university"},{"company":"Beardwood&Co.","company_id":"beardwood&co._2","location":"New York","positions":[{"description":"","duration":"Jun 2018 Aug 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2019","start_date":"Jun 2018","subtitle":"Beardwood&Co.","title":"Director, Strategy & Account"}],"url":"https://www.linkedin.com/company/beardwood&co._2"},{"company":"Landor","company_id":"landor","location":"New York","positions":[{"description":"","duration":"Jul 2015 Jun 2018 3 years","duration_short":"3 years","end_date":"Jun 2018","start_date":"Jul 2015","subtitle":"Landor","title":"Client Director"}],"url":"https://www.linkedin.com/company/landor"},{"company":"Erwin Penland","company_id":"ep-co","location":"Greater New York City Area","positions":[{"description":"","duration":"Dec 2013 Jul 2015 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jul 2015","start_date":"Dec 2013","subtitle":"Erwin Penland","title":"Management Supervisor"}],"url":"https://www.linkedin.com/company/ep-co"},{"company":"Landor","company_id":"landor","location":"Greater New York City Area","positions":[{"description":"","duration":"2002 2013 11 years","duration_short":"11 years","end_date":"2013","start_date":"2002","subtitle":"Landor","title":"Senior Client Manager"}],"url":"https://www.linkedin.com/company/landor"},{"company":"Warner Bros. Entertainment Group of Companies","company_id":"warner-bros--entertainment","location":"Greater New York City Area","positions":[{"description":"","duration":"2000 2000 less than a year","duration_short":"less than a year","end_date":"2000","start_date":"2000","subtitle":"Warner Bros. Entertainment Group of Companies","title":"Advertising Manager"}],"url":"https://www.linkedin.com/company/warner-bros--entertainment"},{"company":"DDB","company_id":"ddb","location":"Greater New York City Area","positions":[{"description":"","duration":"Sep 1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"Sep 1997","subtitle":"DDB","title":"Senior Account Supervisor"}],"url":"https://www.linkedin.com/company/ddb"},{"company":"Hanft Byrne Raboy & Partners","company_id":"hanft-byrne-raboy-&-partners","location":"Greater New York City Area","positions":[{"description":"","duration":"1993 1997 4 years","duration_short":"4 years","end_date":"1997","start_date":"1993","subtitle":"Hanft Byrne Raboy & Partners","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/hanft-byrne-raboy-&-partners"},{"company":"MARC USA","company_id":"marc-usa","location":"Greater Pittsburgh Area","positions":[{"description":"","duration":"1991 1993 2 years","duration_short":"2 years","end_date":"1993","start_date":"1991","subtitle":"MARC USA","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/marc-usa"},{"company":"Equity Advertising FZ LLC","company_id":"equity-advertising-fz-llc","location":"Greater New York City Area","positions":[{"description":"","duration":"1991 1991 less than a year","duration_short":"less than a year","end_date":"1991","start_date":"1991","subtitle":"Equity Advertising FZ LLC","title":"Account Executive"}],"url":"https://www.linkedin.com/company/equity-advertising-fz-llc"},{"company":"McCann New York","company_id":"mccannnewyork","location":"Greater New York City Area","positions":[{"description":"","duration":"1990 1991 1 year","duration_short":"1 year","end_date":"1991","start_date":"1990","subtitle":"McCann New York","title":"Account Executive"}],"url":"https://www.linkedin.com/company/mccannnewyork"},{"company":"Grey Group","company_id":"grey-group","location":"Greater New York City Area","positions":[{"description":"","duration":"1987 1989 2 years","duration_short":"2 years","end_date":"1989","start_date":"1987","subtitle":"Grey Group","title":"Assistant Account Executive"}],"url":"https://www.linkedin.com/company/grey-group"}]', '["Marie Minyo “Sarah has an excellent work ethic. She is highly organized, disciplined and a true team player. She is a planner. She works hard to map things out and finds unique and efficient ways to get the job done. Sarah is a driven and talented individual. I highly recommend Sarah. She always goes the extra mile to get the job done. She would be an asset to any team and organization. ”","Julia Beardwood “Sarah Schneider is a superstar! She\'s a masterful relationship builder, always taking the time to connect over shared interests and experiences. Once Sarah has the reins of a project, you know it\'s going to be awesome - on time, on budget, stellar outcomes. She brings teams together with a smile and a velvet fist. A real pleasure to work with!”"]']
User: ['Tammy Wellbrock', 'My Mission is to enlighten and educate others to be more productive, intentional, and cost-effective through a memorable and entertaining experience. I pride myself in developing effective people connections as well as building quality relations, regardless of the industry I work.', 'Leaderful Women Coach, Presenter, Trainer, Influencer', 'Fort Hays State University', '[{"company":"Fort Hays State University","company_id":"fort-hays-state-university","industry":"Higher Education","location":null,"positions":[{"description":"Appointed by FHSU President Tisa Mason to lead the Alumni Association through a transition period.","duration":"Jun 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Fort Hays State University","title":"Interim Executive Director-Alumni Association"},{"description":"","duration":"Jan 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Fort Hays State University","title":"Women and Leadership Instructor"},{"description":"","duration":"Jan 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Fort Hays State University","title":"Training & Development Instructor"},{"description":"I continue to enhance my own professional acumen by sharing communication knowledge and advice for online students at FHSU.","duration":"Aug 2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Aug 2017","subtitle":"Fort Hays State University","title":"Business Communication 301 Online Instructor"}],"url":"https://www.linkedin.com/company/fort-hays-state-university"},{"company":"Girl Twin Solutions, LLC","company_id":"girltwinsolutions1","location":"Midwest","positions":[{"description":"Having been a professional \\"connector\\" for decades, I am thrilled to be able to put my unique skills to work for others. My primary focus will be on empowering women (also known as Leaderful Women) through training, speaking, consulting and coaching engagements. Workshops include but aren\'t limited to customer service, communication, networking, stress/burnout and leadership development.","duration":"Aug 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Aug 2019","subtitle":"Girl Twin Solutions, LLC","title":"Owner Founder Twin"}],"url":"https://www.linkedin.com/company/girltwinsolutions1"},{"company":"Hays Area Chamber of Commerce","company_id":null,"location":"Hays, KS","positions":[{"description":"Oversaw all details of running a member-based business, including financial budgeting, stakeholder relations, board development, onboarding/training of employees and fund-raising efforts.","duration":"Jan 2011 Jul 2019 8 years 7 months","duration_short":"8 years 7 months","end_date":"Jul 2019","start_date":"Jan 2011","subtitle":"Hays Area Chamber of Commerce","title":"President/CEO"}],"url":""},{"company":"Fort Hays State University","company_id":"fort-hays-state-university","location":"","positions":[{"description":"I taught Marketing Principles in the classroom and virtually until Dec. 2016. According to university accreditation processes, my education did not fit the requirements so I then switched to teaching Business Communication.","duration":"Jan 2010 May 2017 7 years 5 months","duration_short":"7 years 5 months","end_date":"May 2017","start_date":"Jan 2010","subtitle":"Fort Hays State University","title":"Marketing Instructor"}],"url":"https://www.linkedin.com/company/fort-hays-state-university"},{"company":"Nex-Tech","company_id":"nex-tech","location":null,"positions":[{"description":"Provide sales and marketing support for the Business Technology Group.","duration":"Aug 2008 Jan 2011 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jan 2011","start_date":"Aug 2008","subtitle":"Nex-Tech","title":"Direct Sales Representative"},{"description":"•Trained & mentored 20 employees in Hays, Great Bend, Russell & Plainville:•Built & retained quality customer relations.•Resolved escalated and often-emotionally charged customer situations.•Oversaw the opening of 3 offices; developed community relations in each town.•Developed, enhanced & implemented various office & administrative duties.","duration":"Sep 2002 Aug 2008 6 years","duration_short":"6 years","end_date":"Aug 2008","start_date":"Sep 2002","subtitle":"Nex-Tech","title":"Customer Service Supervisor"},{"description":"•Designed, wrote & photographed for multi-media advertisements, brochures, press releases, newsletters & miscellaneous projects.","duration":"May 2001 Sep 2002 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2002","start_date":"May 2001","subtitle":"Nex-Tech","title":"Media Specialist"}],"url":"https://www.linkedin.com/company/nex-tech"},{"company":"Fort Hays State University","company_id":"fort-hays-state-university","location":"","positions":[{"description":"•Developed positive relations through public speaking, planning/hosting events, implementing membership drives & preparing communication tools, including conceptualizing, designing, writing and selling.•Supervised 6 student assistants & 5 part-time staff members.","duration":"Sep 1997 May 2001 3 years 9 months","duration_short":"3 years 9 months","end_date":"May 2001","start_date":"Sep 1997","subtitle":"Fort Hays State University","title":"Assistant Alumni Director"}],"url":"https://www.linkedin.com/company/fort-hays-state-university"},{"company":"The Hays Daily News","company_id":null,"location":"","positions":[{"description":"•Sold retail print advertisement, created ad campaigns, built customer relations.","duration":"Mar 1995 Sep 1997 2 years 7 months","duration_short":"2 years 7 months","end_date":"Sep 1997","start_date":"Mar 1995","subtitle":"The Hays Daily News","title":"Advertising Rep"}],"url":""},{"company":"The Wichita Eagle","company_id":"the-wichita-eagle","location":"","positions":[{"description":"•Sold retail print advertisement, created ad campaigns, built customer relations.","duration":"May 1994 Mar 1995 11 months","duration_short":"11 months","end_date":"Mar 1995","start_date":"May 1994","subtitle":"The Wichita Eagle","title":"Advertising Representative"}],"url":"https://www.linkedin.com/company/the-wichita-eagle"}]', '["“I was once the student of Tammy\'s Marketing class in 2013. Tammy is a charismatic teacher, and also a good friend to me. She let me get closer to what the marketing is, and how it works. Besides, she gave me the confidence to study in America as a foreign student, and she also gave me her opinion of my future career and plan, which I thought was visionary and is still quite helpful now. She let me understand the importance and joy of communication, and it did help me to become an open-minded guy rather than a shy nerd. With her passion, her knowledge, and the big smile on her face, I could never get bored on her class. I\'m so glad to ever be on her class.”","“I was a student of and intern for Tammy in the fall of 2013 working on a media project. Tammy was an excellent mentor and teacher! Not only did I get the opportunity to learn networking and interpersonal skills from her, but she also gave the perfect amount of direction and freedom so that everyone gained the most from the event that we were working on. I saw Tammy work the room, take on new projects, and create new relationships to better the Chamber and the community of Hays. I cannot express enough what a terrific experience and knowledge that I gained from my time working and learning from Tammy Wellbrock both at Fort Hays State University in her marketing class and through the internship opportunity with the Hays Area Chamber of Commerce.”"]']### Assistant: The agent's job is to curate and build an optimized alumni community generating an increased level of engagement and philanthropic giving for Ohio University. Today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities regarding alumni engagement and leadership development.
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### Human: Agent: ['Felix Palau', 'Award winning bilingual marketing leader who is obsessed with building brands that consumers will love today and for years to come! Proven success to turnaround brands and achieve sustained profitable growth. Recognized for leading and inspiring large teams to co-create solutions through complex business environments, with agility to convert strategy into action. Comprehensive international and multicultural experience in US, Canada, México, Central and South American markets.', 'Group Brand Director Tequila at Proximo Spirits', 'Proximo Spirits', '[{"company":"Proximo Spirits","company_id":"proximo-spirits","industry":"Wine and Spirits","location":"NY Area","positions":[{"description":"","duration":"2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2019","subtitle":"Proximo Spirits","title":"Group Brand Director Tequila"}],"url":"https://www.linkedin.com/company/proximo-spirits"},{"company":"The HEINEKEN Company","company_id":"heineken","location":"White Plains NY","positions":[{"description":"Championed all aspects of marketing for Heineken brand in its biggest global market, US, accountable for sales of $1.4B and consumer spending of $190M, with team of 12 marketing professionals.- Turned around multiyear market share loss for Heineken Lager in European import segment.- Launched first US led communication strategy and advertising campaign in last 10 years.- Won 2017 Product of the Year award “POYUSA” with an advanced innovation strategy introducing new packs generating +10% volume lift in national accounts. - Cemented brand\'s leadership in soccer, expanding partnerships across 11 MLS teams and introducing International Champions Cup in 20 markets.","duration":"2017 2019 2 years","duration_short":"2 years","end_date":"2019","start_date":"2017","subtitle":"The HEINEKEN Company","title":"Senior Vice President, Marketing, Heineken Brand"}],"url":"https://www.linkedin.com/company/heineken"},{"company":"The HEINEKEN Company","company_id":"heineken","location":null,"positions":[{"description":"Championed all aspects of marketing for Tecate brand in US. Led team of marketing professionals to achieve sales of $460M and consumer spending of $70M. - Skyrocketed Tecate Light to become the fastest growing brand in premium light beer category, achieving +45% sales growth.- Won PR-Week award for Best Content by launching award winning provocative “Tecate Beer Wall” campaign, reaching 28M consumers, +1.4B total impressions and 90% positive consumer sentiment in social media.","duration":"2015 2016 1 year","duration_short":"1 year","end_date":"2016","start_date":"2015","subtitle":"The HEINEKEN Company","title":"Vice President Marketing, Tecate"},{"description":"Innovatively drove all aspects for Heineken brand strategy in Americas region, securing collaboration and alignment with global agenda. Supervised $1.8B in sales and $300M in consumer spending across 48 markets. - Influenced sales turnaround in Region achieving double digit volume growth in Canada, México, Colombia, Brazil, Argentina and Chile.","duration":"2013 2015 2 years","duration_short":"2 years","end_date":"2015","start_date":"2013","subtitle":"The HEINEKEN Company","title":"Heineken Regional Marketing Vice President, Global Marketing Americas"},{"description":"Oversaw all aspects of marketing for Tecate in US, accountable for sales of $400M and consumer spending of $50M.- Won Ad Age Creative Advertising Gold Award & HPRA Campaign of the Year Award by redefining brand’s positioning, launching new advertising campaign & generating +20% consumer base growth. - Achieved dramatic sales turnaround for Tecate from negative to positive YOY growth.","duration":"Jan 2010 Dec 2012 3 years","duration_short":"3 years","end_date":"Dec 2012","start_date":"Jan 2010","subtitle":"The HEINEKEN Company","title":"Director Marketing, Tecate Equity"}],"url":"https://www.linkedin.com/company/heineken"},{"company":"HEINEKEN MÉXICO","company_id":"heinekenmexico","location":"Monterrey, Mexico","positions":[{"description":"Responsible for Marketing Strategic Planning and Portfolio Initiatives. Led team of 25 marketing and market research professionals while driving Price Strategy, MKT Capabilities, Market Research and Global Strategic Alliances.- Relaunched Tecate Light to create new beer category in Mexico and become fastest growing beer with sustained 80% market share of Light beers.- Launched high performing advertising campaigns for Sol, Tecate & Indio brands by co-creating new organizational design, installing best in class tools and principles which generated powerful insights and effective communication.","duration":"2005 2009 4 years","duration_short":"4 years","end_date":"2009","start_date":"2005","subtitle":"HEINEKEN MÉXICO","title":"Portfolio Strategy and MKT Services Director"}],"url":"https://www.linkedin.com/company/heinekenmexico"},{"company":"HEINEKEN MÉXICO","company_id":"heinekenmexico","location":"Monterrey, Mexico","positions":[{"description":"","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"HEINEKEN MÉXICO","title":"Brands Director"}],"url":"https://www.linkedin.com/company/heinekenmexico"},{"company":"HEINEKEN MÉXICO","company_id":"heinekenmexico","location":"Monterrey, Mexico","positions":[{"description":"","duration":"1995 2001 6 years","duration_short":"6 years","end_date":"2001","start_date":"1995","subtitle":"HEINEKEN MÉXICO","title":"Brand Manager / Group Brand Manager"}],"url":"https://www.linkedin.com/company/heinekenmexico"},{"company":"Jose Cuervo","company_id":"jose-cuervo","location":"Monterrey, Mexico","positions":[{"description":"","duration":"1993 1995 2 years","duration_short":"2 years","end_date":"1995","start_date":"1993","subtitle":"Jose Cuervo","title":"Regional Marketing Manager"}],"url":"https://www.linkedin.com/company/jose-cuervo"}]', '["Tara Rush “I’ve worked with Felix for many years at HEINEKEN USA and he has always been a fantastic partner. He’s a seasoned leader who is thoughtful and level-headed when navigating complex business issues and I’ve always found him to be very open-minded and flexible with great learning agility. He has the ability to bring out the best in his teams and he truly believes in collaboration and partnership. Most importantly, he’s a genuinely lovely person. ”","David Velazquez-Maqueo “Felix is one the few marketers I know who has the Professional empathy to understand the challenges that sales teams go thru regularly. He can quickly convert strategy into action that will have a positive impact in the business. Felix has created optimized marketing platforms that deliver simple yet impactful local media content, retail programs and tools for the Sales organization. His experience and well diverse background allows him to find customer insights that will have impactful effect to sales enablement. ”"]']
User: ['Samantha J.', 'Seasoned Bar Manager offering 8+ years experience in areas of restaurant operations. Effective and knowledgeable in team building, training and recruiting. Passionate about restaurant management with the drive, work ethic and background that brings something different yet effective to the industry. Eager to contribute to the team success through hard work, attention to detail, and excellent organizational skills. Clear understanding of customer relations and staff development. Motivated to learn, grow and excel in the restaurant industry.', 'Communications Specialist', 'Relationship Cocktails®', '[{"company":"Relationship Cocktails®","company_id":"relationship-cocktails-llc","industry":"Entertainment","location":"United States","positions":[{"description":"","duration":"Jan 2018 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Jan 2018","subtitle":"Relationship Cocktails®","title":"Website Owner"}],"url":"https://www.linkedin.com/company/relationship-cocktails-llc"},{"company":"The Inevitable You®","company_id":null,"location":"Castle Rock, CO","positions":[{"description":"Collaborated with board members and senior leaders to offer recommendations and creative communications solutions to drive results across multiple programs.Designed print collateral materials and coordinated branding across multiple communications channels.Cultivated productive relationships with major businesses, securing profitable partnerships Collaborated with board members and senior leaders to offer recommendations and creative communications solutions to drive results across multiple programs.Designed print collateral materials and coordinated branding across multiple communications channels.Cultivated productive relationships with major businesses, securing profitable partnerships","duration":"Jun 2017 Sep 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2018","start_date":"Jun 2017","subtitle":"The Inevitable You®","title":"Communication Professional"}],"url":""},{"company":"https://www.halfpennybrewing.com/","company_id":null,"location":"Centennial, CO","positions":[{"description":"Hired, trained and coached 10+ staff members on customer service skills, food and beverage knowledge and health and safety standards in preparation for the February 2016 Grand Opening.Created, wrote and implemented Employee Handbook.Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 98% accuracy.Developed unique events and special promotions, including Craft Beer Pairings and Yoga On Tap. Hired, trained and coached 10+ staff members on customer service skills, food and beverage knowledge and health and safety standards in preparation for the February 2016 Grand Opening.Created, wrote and implemented Employee Handbook.Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 98% accuracy.Developed unique events and special promotions, including Craft Beer Pairings and Yoga On Tap.","duration":"Feb 2016 Mar 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2017","start_date":"Feb 2016","subtitle":"https://www.halfpennybrewing.com/","title":"Taproom Manager"}],"url":""},{"company":"The Ivy At The Glen","company_id":null,"location":"Centennial","positions":[{"description":"Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits.Maintained high customer satisfaction with good conflict resolution skills and adequate employee coverage for expected demands.Continuously evaluated business operations to effectively align work flows for optimal area coverage and customer satisfaction.Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance. Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits.Maintained high customer satisfaction with good conflict resolution skills and adequate employee coverage for expected demands.Continuously evaluated business operations to effectively align work flows for optimal area coverage and customer satisfaction.Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.","duration":"Jan 2014 Jan 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2016","start_date":"Jan 2014","subtitle":"The Ivy At The Glen","title":"Restaurant Manager"}],"url":""},{"company":"Time Warner Cable","company_id":"time-warner-cable","location":"Greenwood Village, CO","positions":[{"description":"Diagnosed network problems involving combination of hardware, software, power and communications issues.Set up hardware and software in optimal configurations to meet network performance requirements.Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.Monitored network hardware operations to evaluate proper configuration. Diagnosed network problems involving combination of hardware, software, power and communications issues.Set up hardware and software in optimal configurations to meet network performance requirements.Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.Monitored network hardware operations to evaluate proper configuration.","duration":"Jan 1998 Mar 2007 9 years 3 months","duration_short":"9 years 3 months","end_date":"Mar 2007","start_date":"Jan 1998","subtitle":"Time Warner Cable","title":"Provisioning Network Analyst"}],"url":"https://www.linkedin.com/company/time-warner-cable"}]', '["Alon Eliav “Samantha is motivated, forward-thinking and intelligent individual who has an expert eye to hire the right personal for your business success. She has hands on approach to career coaching. Always willing to share her knowledge. Her exceptional flow, skills, ingenuity and comprehension of change makes her a great addition. She lives by example and many employees find her enthusiasm inspiring. ”","Coach Ron Nash “I had the pleasure of having Samantha in my online course, Jumpstart Your Career with LinkedIn via ed2go. As a result of our interactions, I could tell that she is a person who exhibits proactive thinking and would be a great addition to an organization looking for an independent thinker. Most important, Samantha has a very positive approach and outlook. ”"]']### Assistant: The agent's job is to lead and inspire large teams to co-create solutions through complex business environments, and today, the agent is reaching out to the user because they need to collaborate on a new marketing campaign for Relationship Cocktails®.
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### Human: Agent: ['Tiffany Langston, MPA', 'Results-driven and dedicated professional with 9 years’ experience in a unique blend of Health & Human Services, coupled with a focused-approach to delivering program objectives as it pertains to advocating the mental, emotional, and physical well-being of individuals. Enthusiastic team player with the ability to build positive relationships with clients in high-pressure and crisis situations, emergencies, and confidential/legal matters. Demonstrated proficiency in a wide array of administrative procedures, comprehensive support services, and directives while interacting constructively, tactfully, and diplomatically with others. Intuitive and compassionate supporter of social change with a high level of integrity, cultural sensitivity, and exceptional interpersonal skills. Recognized for going above and beyond, delivering the best-in-class service, and exceeding performance expectations. Areas of expertise include the following:• Strategic Planning • Case Management • Program Coordination • Health Administration• Financial Management • Mental Health Evaluation• Youth Advocacy • Crisis Intervention • Treatment Planning • Legal Documentation • Homeless Prevention • Life Skills Development • Psychoeducation• Community Outreach • Drug & Alcohol Abuse• Reporting & Analytics• Process Improvement • Grant/Proposal Writing', 'Health & Human Services Professional, Advocate for Change Seeking New Opportunities', 'Aetna, a CVS Health Company', '[{"company":"Aetna, a CVS Health Company","company_id":"aetna","industry":"Health, Wellness and Fitness","location":"Princeton, New Jersey","positions":[{"description":"The Case Manager Coordinator is responsible for conducting face to face visits using comprehensive assessments of members enrolled in Managed Long-Term Services and Supports program (MLTSS). The Case Manager Coordinator is responsible to coordinate and collaborate care with member/authorized representative, PCP, and any other care team participant. The Case Manager Coordinator will attend interdisciplinary meetings and advocate on members\' behalf. The Case Manager Coordinator works with members and care teams to develop care plans and will authorize services within the MLTSS benefit. The Case Manager Coordinator will also work with the member and care team to coordinate and assist with community resources. The Case Manager Coordinator is responsible for documenting accurately and timely in the electronic health record. This position requires the care manager to use critical thinking and be able to problem-solve any issues related to assigned membership. While this position is telework the care manager must work normal business hours.","duration":"Feb 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Feb 2019","subtitle":"Aetna, a CVS Health Company","title":"Case Management Coordinator"}],"url":"https://www.linkedin.com/company/aetna"},{"company":"RWJBarnabas Health","company_id":"rwjbarnabashealth","location":"Somerset, NJ","positions":[{"description":"Identified health disparities in RWJUH’s medical data for the REAL Data Project, fleshing out winning strategies to aid vulnerable population receiving inadequate healthcare. Collaborated with Mandela’s Fellowship Foundation and developed economical strategies for the realization of Rutgers’ Global Hackathon: Hurricane Maria. Researched and prepared a series of reports used in key decision-making presentations by senior executives. Spearheaded the Marketing department’s outreach initiatives across the web and distributed platforms to upsurge RWJUH’s visibility within the community. Participated in specific Corporate Office of Diversity & Inclusion and hospital-wide activities to ensure regulatory compliance, enhance program development, and provide quality improvement. Engaged in supervision and training with an openness to receiving feedback on career development.","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"RWJBarnabas Health","title":"Health Equity Intern, Corporate Office of Diversity and Inclusion"}],"url":"https://www.linkedin.com/company/rwjbarnabashealth"},{"company":"Newark Ymca","company_id":"newark-ymca","location":"Newark, NJ","positions":[{"description":"Directed the responsibilities of 20 Counselors, monitoring at-risk homeless families within a 300-bed emergency shelter. Supported in the adjustment of 100 Hudson County residents shifting from transitional housing into the program. Co-administered focus groups generating dialogue and encouraging healthy sexual lifestyles to decrease the percentage of clients diagnosed with HIV/AIDS and other STD/STI’s. Liaised with the VP of Housing & Social Responsibility and Division of Welfare on initiatives. 2010- 2012: Youth Emergency Service Program (Y.E.S.)Managed an emergency shelter for at-risk, court-appointed youth. Processed referrals from the Division of Children Protection and Permanency (DCPP), state-contracted Care Management Organizations (CMO), and Essex County juvenile justice and mental health agencies. Prepared and presented court-ordered treatment plans outlining services provided to clients; reported on current status and progress towards goals. Collaborated with psychiatrists and legal advocates, including judges, prosecutors, and public defenders, advocating for the appropriate therapeutic disposition upon release from incarceration and psychiatric units.","duration":"Oct 2010 May 2017 6 years 8 months","duration_short":"6 years 8 months","end_date":"May 2017","start_date":"Oct 2010","subtitle":"Newark Ymca","title":"Program Manager, Emergency Residence Program"}],"url":"https://www.linkedin.com/company/newark-ymca"},{"company":"Partnership for Children of Essex","company_id":"partnership-for-children-of-essex","location":"West Orange, NJ","positions":[{"description":"Developed Individual Service Plans (ISP) with measurable and client specific goals to assist youth and families with unique challenges. Assisted the Care Manager Supervisor in meeting agency and team goals, measuring success outcomes of clients served. Advocated for youth involved in the juvenile/criminal justice systems and reported on their needs and progress to judges, attorneys, probation, and parole officers. Maintained compliance with regulatory affairs and quality assurance measures, including documentation, monitoring, and use of the Child Youth Behavioral Health Electronic Record (CYBER) system.","duration":"Feb 2013 Aug 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2015","start_date":"Feb 2013","subtitle":"Partnership for Children of Essex","title":"Care Manager"}],"url":"https://www.linkedin.com/company/partnership-for-children-of-essex"},{"company":"Comprehensive Behavioral Healthcare, Inc","company_id":"cbhc","location":"Hackensack, NJ","positions":[{"description":"Provided case management services to chronically mentally ill adults; equipped clients with crisis intervention skills by identifying coping mechanisms in stressful situations. Linked clients with community reintegration post psychiatric hospitalizations to necessary services such as medical insurance and housing. Developed treatment plans for clients and provided psychoeducation on psychiatric crises and psychotropic medications during intake. Ensured the timely completion of accurate documentation within departmental guidelines and policies. Attended staff meetings, events, and professional development activities as appropriate.","duration":"Jun 2009 Mar 2011 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2011","start_date":"Jun 2009","subtitle":"Comprehensive Behavioral Healthcare, Inc","title":"Case Manager"}],"url":"https://www.linkedin.com/company/cbhc"}]', '["“It was an absolute pleasure working with Tiffany who was an incredible team player and wonderful contributor. Truly an asset to our organization. ”","“Tiffany is a compassionate public servant. She is extremely knowledgeable in case management and a strong team leader. She is creative in her approach, communicates confidently, and showed great expertise in her ability to leverage external and internal partners. During my time at the YMCA of Newark & Vicinity, we had the opportunity to work closely with vulnerable and underserved groups, of which Tiffany served as a valuable advocate to families. She is passionate about her work and making connections. Her tenacity and professionalism made her a pleasure to work with. ”"]']
User: ['AbuBakr TehKhang', 'I am a network engineer with growing experience in data and security infrastructure and technologies. I have a strong infrastructure design and engineering background with a passion for security. I am a proactive and analytical problem solver. I am also a team player committed to continuous learning, improvement, results and group success through ownership and accountability.', 'Network Engineer at QBE North America', 'QBE North America', '[{"company":"QBE North America","company_id":"qbe-north-america","industry":"Insurance","location":"Sun Prairie, Wisconsin","positions":[{"description":"As part of a global team, I am responsible for the delivery of network services by putting together high- and low-level designs, implement high to medium projects, troubleshooting complex technical issues, modify network infrastructure as necessary, maintain documentation. All of this is done following change control policies and guidelines.Key Accomplishments:• Support the operational strength of network services by participating in capacity planning, resource management and performance enhancement activities across continents.• Designed and deployed our USA office, first true DR environment.• Deploy and maintain Palo Alto, Cisco Firepower Thread Defence (FTD) and ASA firewalls as well as Panorama and Firepower Management Centre in a micro and non-micro segmented. • Migrated routing in our biggest data centres in the USA, to running only BGP, from OSPF.• Facilitate the resolution of complex technical issues by troubleshooting our network, collaborate with other IT disciplines and provide recommendations for backup and recovery methods.• Contribute to network stability by modifying our data centre and Azure network infrastructure in response to application changes and ensuring the network complies with service level and licensing agreements. • Maintain documentation of network activities, problems and resolutions within designated areas of responsibility.• Configure and maintain remote and Business-to-Business VPN solutions.• Respond to alerts by investigating to find root cause and resolution.• Use SIEMs like Splunk and other tools to analyse and alert on traffic as well as troubleshoot network performance.• Write or adjust ansible playbooks to make work functions easier for the team.• Support and maintain QBE’s Azure environment• Designed, deploy and maintain VeloCloud SD-WAN solution to our remote sites.","duration":"Jul 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jul 2019","subtitle":"QBE North America","title":"Network Engineer"}],"url":"https://www.linkedin.com/company/qbe-north-america"},{"company":"WiscNet","company_id":"wiscnet","location":"Madison, Wisconsin","positions":[{"description":"As part of a managed services team, I was responsible for post sales design, deployment and support of customer routers, switches, and firewalls. I maintained and monitored our network monitoring tools for infrastructure and security alerts. Develop and maintain standard operating procedures for supporting and maintaining new and existing tools. Key Accomplishments:• Design, deploy, maintain and support Cisco ASAs and FortiGate firewalls• Design, deploy and supported customer environments.• Respond to alerts and investigating root cause or escalate to network engineers.• Work with vendors to troubleshoot and resolve network and security problems.• Use Fortiview, GNMIS and other tools to analyse and alert on traffic as well as troubleshoot network performance.• Upgrade switches, routers, and firewalls to mitigate security vulnerabilities.• Create knowledge-based articles and standard operation procedures for customers and teammates.• Lab tested and created template-based provisioning of new hardware configuration for a consistent deployment methodology, for all our firewalls.• IDS, IPS, SSL/SSH Inspection, AntiVirus, Application and DNS filter configuration and monitoring• DoS Policy configuration and monitoring • Write Knowledge Based articles on network and firewall deployment process.• Share counsel with my teammates on firewall, routing and switching technologies.","duration":"Dec 2016 Jul 2019 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jul 2019","start_date":"Dec 2016","subtitle":"WiscNet","title":"Service Success Architect"}],"url":"https://www.linkedin.com/company/wiscnet"},{"company":"Charter Communications","company_id":"charter-communications","location":"Madison, Wisconsin Area","positions":[{"description":"Install, maintain, and repair cable television, broadband Internet, and telephone services. I frequently performed these services at customers’ homes or businesses.Key Accomplishments:• Install, configure, and provision modems, cable boxes, and routers for Internet, video, and phone services.• Check signal levels to make sure that the are within an acceptable range for quality service delivery. • Go on trouble calls to resolve television, internet and/or phone problems.• Maintain quality of service by performing regular connector changes, attenuator and/or amplifier swaps etc. • Implement and follow security procedures to prevent any unauthorized services and escalate unresolved security/customer issues to my supervisor.• Train customers on services usage • Train or Mentor new employees• Assist teammates taken longer at jobs and facilitate team meetings.","duration":"Nov 2015 Oct 2016 1 year","duration_short":"1 year","end_date":"Oct 2016","start_date":"Nov 2015","subtitle":"Charter Communications","title":"Advance Broadband Installer"}],"url":"https://www.linkedin.com/company/charter-communications"}]', '["LinkedIn User “Baboucarr and I have known each other for over 3 years now and have worked together at the same company for about 2.5 of those years. As a Coworker At WiscNet, Baboucarr worked his way to the Lead support engineer of the Service Success Team. He was able to do so, because he is proactive, detailed oriented, cautious, not stopped by failure, and trusts in his ability/skills to get the job done. He is a very quick learner and takes initiative of opportunities where others might hesitate or are reluctant to take on. Not only does he take on new tasks and projects in timely manner, but he completes them and implements them in a way that even a new support engineer can understand easily. Baboucarr is always ready to take the lead on any project or ready to help anyone with theirs. He is very professional and respectful to his colleagues and carries himself in a way that can make people around him better. In short, there is no task too big or too small for Baboucarr. As a Friend Baboucarr is a kind and caring and generous person. He always has a smile on his face and laughs at your jokes…even if they are not funny. I value his friendship greatly and hope that I meet more people like him in the future. ”","Rich Turiel “I have known and worked with Baboucarr Mendy for 2 1/2 years at Wiscnet. During that time, I watched him grow immensely as a network support engineer. Baboucarr is an extremely quick learner. He is not afraid to take on all projects and always completes them in a timely fashion with great success. He completely understands customer service and is always looking for ways to advance his skills and to keep learning. While at WiscNet I watched Baboucarr teach himself advanced routing and advanced fire walling. He took on WiscNet’s Firewall Service learning different models and different vendors as well as researching other vendors that we had not yet used. I was also very impressed with Baboucarr’s desires to further himself with network security. He is at forefront of that issue at WiscNet and is a leader in that area. During my time working with Baboucarr, I knew that any project he took on would be complete thoroughly and correctly and always on time. He doesn’t get overwhelmed and always handles himself professionally. I have no problem saying that Baboucarr Mendy is an exceptional worker and an extremely intelligent competent network engineer.”"]']### Assistant: The agent's job is to coordinate and collaborate care with members enrolled in a Managed Long-Term Services and Supports program, while the user is reaching out to the agent because they need assistance with network infrastructure and security in their organization.
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