Split (1)

train · 59.6k rows

text stringlengths 1.8k 39.4k
### Human: Agent: ['Zainah AlShobber', 'Experienced Co-Owner with a demonstrated history of working in the marketing and advertising industry. Resourceful Marketing Leader that can successfully execute strategic marketing initiatives and effective brand management in both domestic and international markets.', 'Co-Owner at Argan D’Maroc', 'Argan D’Maroc', '[{"company":"Argan D’Maroc","company_id":null,"location":"San Antonio, Texas Area","positions":[{"description":"Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.Evaluated return-on-investment and profit-loss projections.Collaborated with advertising and promotion managers to promote products and services.Managed new product and content releases.Developed innovative product solutions grounded in clear understanding of customer needs. Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.Evaluated return-on-investment and profit-loss projections.Collaborated with advertising and promotion managers to promote products and services.Managed new product and content releases.Developed innovative product solutions grounded in clear understanding of customer needs.","duration":"Jun 2016 - Present 5 years 6 months","duration_short":"5 years 6 months","end_date":"Present","start_date":"Jun 2016","subtitle":"Argan D’Maroc","title":"Co-Owner"}],"url":""},{"company":"ESGSA","company_id":null,"location":"Saudi Arabia","positions":[{"description":"Arranged facts and figures into the Capita software while importing data.Consulted with faculty and administration on how to use the Capita software.Evaluated and imported economic revenue results to report to corporate managers. Arranged facts and figures into the Capita software while importing data.Consulted with faculty and administration on how to use the Capita software.Evaluated and imported economic revenue results to report to corporate managers.","duration":"Jun 2016 Aug 2016 3 months","duration_short":"3 months","end_date":"Aug 2016","start_date":"Jun 2016","subtitle":"ESGSA","title":"Data Management Specialist"}],"url":""}]', '["Deemah Al Shobber, MSc. IO “I have the privilege and opportunity to work with Zainah and build a business with one another. She is instrumental in the success of our business. Zainah is intuitive and thoughtful to the needs of our clients and our organization. On a more technical aspect, zainah monitors the market, researches marketing strategies that will uphold the mission of the organization, and displays leadership on a daily basis. Since our organization focuses on the empowerment of women, women’s entrepreneurial goals, and the preservation of Moroccan women’s traditional historical practices, Zainah makes it a point to emphasize the importance of supporting businesses and organization like ours to encourage Moroccan women to continue to thrive in their own right. Zainah is an advocate for the underprivileged and the unheard. She works with integrity, care, and moral and ethical standards which are evident in her encounters with clients, investors, business parters, and members of our team. I am proud to be able to work with her and grow with her as business owner professionals. Zainah would be an asset and an innovative team member that would elevate any organization she is a part of. ”","Na\'ima AlHabbas “Working with Zainah has always been a pleasure due to her ability to communicate effectively, and excel in her field of expertise. She was punctual whenever we had meetings and very professional and articulate when presenting her ideas. Her marketing skills are great and she applies a substantial amount of consideration into them to achieve success. Being a co-owner of a business comes with its pressures but Zainah has the ability to handle it and balance what is needed to be completed.”"]'] User: ['Brittney Jackson Moseley', 'Brand and Product Marketing leader with success executing 360-degree marketing plans for color cosmetics, fragrance, and technology products across all consumer touchpoints. Effective and impactful brand storytelling, creativity for developing innovative methods to excite and engage consumers. Strong project management, cross-functional communication skills with quantifiable eCommerce and retail achievements.Core StrengthsBrand Development, Demand Generation, Content Strategy, Creative Project Management, Consumer Engagement, Email Marketing, Digital Advertising, Data Analysis', 'Fragrance & Beauty Marketing', 'Scentbird', '[{"company":"Scentbird","company_id":"scentbird","industry":"Retail","location":"","positions":[{"description":"","duration":"Sep 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Sep 2020","subtitle":"Scentbird","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/scentbird"},{"company":"Firmenich","company_id":"firmenich","location":"Greater New York City Area","positions":[{"description":"As a part of the Creative Services team, I actively contributed to the development of new fragrance brand extensions, concepts, and stories for luxury and specialty brands.• Integrated cultural and consumer insights, market data, and social media trends to inform and inspire Product Development, Sales, and Marketing stakeholders• Provided branding and product feedback for development of fragrances and retail marketing campaigns to engage target customers","duration":"Apr 2018 Aug 2020 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2020","start_date":"Apr 2018","subtitle":"Firmenich","title":"Senior Marketing Manager, Fine Fragrance"}],"url":"https://www.linkedin.com/company/firmenich"},{"company":"Finding Ferdinand","company_id":"finding-ferdinand","location":"Greater New York City Area","positions":[{"description":"Hired as a consultant and ultimately accepted a full-time role to implement comprehensive brand marketing solutions for this startup beauty brand offering custom color cosmetics.• Selected by the Founder, CEO to re-position an original product ultimately increasing sales by articulating a brand vision, story, image that enhanced consumer perception levels","duration":"May 2016 Apr 2018 2 years","duration_short":"2 years","end_date":"Apr 2018","start_date":"May 2016","subtitle":"Finding Ferdinand","title":"Head of Brand Marketing"}],"url":"https://www.linkedin.com/company/finding-ferdinand"},{"company":"Smartling","company_id":"smartling","location":"Greater New York City Area","positions":[{"description":"Led cross-functional teams to promote the company\'s cutting-edge global content platform. • Directed lead generation activities that influenced 70% of new sales opportunities utilizing co-branded content creation, email marketing, webcasts, events, display advertising, content syndication, and direct mail","duration":"Mar 2013 May 2016 3 years 3 months","duration_short":"3 years 3 months","end_date":"May 2016","start_date":"Mar 2013","subtitle":"Smartling","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/smartling"},{"company":"Brand Union","company_id":"brand-union-worldwide","location":"Greater New York City Area","positions":[{"description":"Unified the account, creative and operations teams for this global brand and creative design agency to improve project workflows.• Developed improved project management and reporting processes• Selected by senior leadership to join new business task force and produce case studies highlighting agency wins and success","duration":"Jul 2012 Mar 2013 9 months","duration_short":"9 months","end_date":"Mar 2013","start_date":"Jul 2012","subtitle":"Brand Union","title":"Operations Coordinator, Creative Services"}],"url":"https://www.linkedin.com/company/brand-union-worldwide"},{"company":"CHANEL","company_id":"chanel","location":"Greater New York City Area","positions":[{"description":"Actively engaged with creative executives and internal marketing clients to review new creative briefs, improve brand strategy alignment and provide project milestones.• Drove the development of print, web, and in-store initiatives for fashion, fragrance, and color cosmetics categories• Improved the strategy for translation and localization of marketing materials to increase presence in domestic multilingual markets","duration":"Jun 2011 Jul 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2012","start_date":"Jun 2011","subtitle":"CHANEL","title":"Project Coordinator, Creative Services"}],"url":"https://www.linkedin.com/company/chanel"}]', '["“I had joined Smartling as Head of Demand Generation and an army of one. Very shortly after I met Brittney, she became the first and pivotal member of the team, helping me to quickly set up the function, put in place structure and processes, hire, and build plans that helped us to pace ahead of aggressive quarterly goals. As a resource-strapped marketing function, Brittney stepped in and wore many hats to her team mates, from solid program development to execution and automation across demand gen, digital and field marketing. Sharp, smart and poised, with a natural talent for organization and communication, Brittney effectively brought order to chaos, and successfully managed cross-functional teams to deliver on strict execution. With her myriad experiences across field, digital campaigns, automation, content and creative, and her goal-oriented mindset, Brittney will be an asset to any organization looking for that quintessential 21st century revenue-oriented marketing all-star. I would be thrilled to work with Brittney again!”","“I had the pleasure of working with and managing Brittney while at Smartling. She is a dedicated, passionate and creative marketer. We worked on several demand generation and customer reference projects together, and I found her strategic planning, project management and execution skills to be first-rate. She is also a very strong content creator with excellent writing skills. Additionally, Brittney has a passion for brand strategy and execution, and she is very well-versed in building and running social media programs. I highly recommend Brittney. She is a bright light with a strong marketing future ahead of her. I hope to have the opportunity to work with her again one day! ”"]']### Assistant: The agent's job is to execute strategic marketing initiatives and effective brand management, and today, the agent is reaching out to the user because they need to collaborate on developing innovative marketing strategies for a new fragrance product launch.
### Human: Agent: ['Sebastian Echeverry', 'Bilingual writer working fro the Long Beach Post and Long Beach Business Journal. Extensive experience in the industry at multiple levels from major TV stations to small weeklies. Photo, video skills as well.', 'Reporter at Long Beach Post', 'Long Beach Post', '[{"company":"Long Beach Post","company_id":"long-beach-post","industry":"Writing and Editing","location":"Long Beach, California, United States","positions":[{"description":"","duration":"Jun 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Jun 2020","subtitle":"Long Beach Post","title":"Reporter"}],"url":"https://www.linkedin.com/company/long-beach-post"},{"company":"The Signal Tribune newspaper","company_id":"the-signal-tribune-newspaper","location":null,"positions":[{"description":"Decides what content to publish and works with writers to create content.","duration":"Jun 2019 Jun 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2020","start_date":"Jun 2019","subtitle":"The Signal Tribune newspaper","title":"Managing Editor"},{"description":"","duration":"Nov 2016 Jun 2020 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2020","start_date":"Nov 2016","subtitle":"The Signal Tribune newspaper","title":"Journalist"},{"description":"As the production manager, I was in charge of designing the layout for the weekly newspaper using Adobe InDesign and Photoshop. I also wrote articles and designed in-house ads for local, corporate and city businesses.","duration":"2015 2019 4 years","duration_short":"4 years","end_date":"2019","start_date":"2015","subtitle":"The Signal Tribune newspaper","title":"Production Manager"},{"description":"I was in charge of the community newspaper\'s Twitter account. When I was given access to the account, there were 40 followers. By the time I was done, we gained over 400 followers.","duration":"2015 2019 4 years","duration_short":"4 years","end_date":"2019","start_date":"2015","subtitle":"The Signal Tribune newspaper","title":"Social Media Manager - Twitter"}],"url":"https://www.linkedin.com/company/the-signal-tribune-newspaper"},{"company":"NBCUniversal Media, LLC","company_id":"nbcuniversal-inc-","location":"United States","positions":[{"description":"I edited wire content to be published on our social media platforms and mobile app. I also wrote articles, conducted grassroots reporting and worked with other NBC members to maximize the potential of content field reporters create. I translated content to Spanish for Telemundo 52 I edited wire content to be published on our social media platforms and mobile app. I also wrote articles, conducted grassroots reporting and worked with other NBC members to maximize the potential of content field reporters create. I translated content to Spanish for Telemundo 52","duration":"Jan 2019 May 2019 5 months","duration_short":"5 months","end_date":"May 2019","start_date":"Jan 2019","subtitle":"NBCUniversal Media, LLC","title":"Telemundo 52/ NBC4 Los Angeles"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"}]', '["Claudia Cazares “Sebastian, is a determined and hardworking individual who really advances in his skills. I was fortunate to work with him in a couple of projects where he demonstrated a strong work ethic. He fosters creativity and is eager to learn to further his career. ”","Lupe Cuevas “It was fantastic to work together with Sebastian, who is an exceptional journalist and PR professional. His hands-on approach to videography and creative writing has earned him the respect of his colleagues and peers. Sebastian consistently shows his expertise in journalism when working collaboratively and brings a unique perspective to the projects he works on. I had the pleasure of working with him on a social media audit for a small business and he made the project a dream.”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to conduct interviews and write articles for the Long Beach Post, and today the user is reaching out to the agent because they need assistance with a feature story on a new product launch for 3M.
### Human: Agent: ['Amy Vennon', 'Senior recruiting professional with expertise in full cycle recruiting. Specific recruiting strengths in high volume requisitions and applications, hard to fill positions, highly specialized skill sets, high priority positions and recruiting passive candidates. Strong ability to lead and design the implementation of effective, results-driven strategies and execution for hiring that provides a diverse, high quality candidate pool.', 'Amy Vennon LLC', 'Amy Vennon LLC', '[{"company":"Amy Vennon LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2004 - Present 17 years 6 months","duration_short":"17 years 6 months","end_date":"Present","start_date":"Oct 2004","subtitle":"Amy Vennon LLC","title":"Corporate Recruiter"}],"url":""},{"company":"Arconic","company_id":"arconic","location":"Greater Pittsburgh Area","positions":[{"description":"","duration":"Apr 2017 2019 2 years","duration_short":"2 years","end_date":"2019","start_date":"Apr 2017","subtitle":"Arconic","title":"Talent Acquisition Consultant"}],"url":"https://www.linkedin.com/company/arconic"},{"company":"Nexeo Solutions, LLC","company_id":"nexeo-solutions-llc","location":"","positions":[{"description":"","duration":"Apr 2011 Dec 2014 3 years 9 months","duration_short":"3 years 9 months","end_date":"Dec 2014","start_date":"Apr 2011","subtitle":"Nexeo Solutions, LLC","title":"Corporate Recruiter"}],"url":"https://www.linkedin.com/company/nexeo-solutions-llc"},{"company":"Ashland Inc.","company_id":"valvoline","location":"","positions":[{"description":"","duration":"Feb 2011 Dec 2014 3 years 11 months","duration_short":"3 years 11 months","end_date":"Dec 2014","start_date":"Feb 2011","subtitle":"Ashland Inc.","title":"Recruiter"}],"url":"https://www.linkedin.com/company/valvoline"}]', '["Anne Olausson “Dear Amy, I\'ve written this recommendation of your work to share with other LinkedIn users. Amy is a true professional and I had the pleasure of working directly with her. Her incredible warm and friendly personalilty make her a true leader in today\'s market for corporate recruiting. Amy\'s detail for perfection in her work has made her very successful. Her organizational skills and incredible desire for success has made Amy a true asset to Ashland Inc as well as for Nexeo Solutions. Amy is a joy to work with.”","Y. Michelle W. “Amy is extremely warm and professional as is relates to her field of recruiting. She has a very pleasant conversation style of communication that is invaluable as it relates to gaining the confidence and trust of her clients. She makes immediate connections with others and displays a true dedication to \\"paying it forward\\" as it relates to the art of networking. I would highly recommend her as she is a great example of setting the industry standard.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to recruit highly specialized candidates, and today the agent is reaching out to the user because they need to discuss a potential job opportunity that aligns with the user's strong electronics and optics background.
### Human: Agent: ['Stephen Freimanis', 'Results-driven business leader with demonstrated ability to transform results by engaging people. Passionate for creating value in the supply chain through developing strong customer and supplier relationships. Able to identify, align, and execute on operational strategies to support the business outcomes.Specialties: Operational Leadership, Lean Mfg, Six Sigma, High Performance Work Teams, Change Management, Labor Relations', 'General Manager at Knapheide Manufacturing', 'Knapheide Manufacturing', '[{"company":"Knapheide Manufacturing","company_id":"knapheide-manufacturing","industry":"Motor Vehicle Manufacturing","location":"Kansas City, Missouri Area","positions":[{"description":"Leading business and operating activities for the U.S. midwest region. Responsible for directing the final assembly and finishing operations for two facilities, as well as a wholesale/retail business. Accountable for P&L management, developing the local business strategy, attaining continuing sales and profit growth, and achieving corporate objectives regarding the company\'s products and services.","duration":"Jan 2014 - Present 7 years 7 months","duration_short":"7 years 7 months","end_date":"Present","start_date":"Jan 2014","subtitle":"Knapheide Manufacturing","title":"General Manager"}],"url":"https://www.linkedin.com/company/knapheide-manufacturing"},{"company":"Owens Corning","company_id":"owens-corning","location":null,"positions":[{"description":"","duration":"Aug 2010 Jan 2014 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jan 2014","start_date":"Aug 2010","subtitle":"Owens Corning","title":"Director, OCV Global Quality / Continuous Improvement"},{"description":"Led a fiberglass insulation production operation. Responsible for $130MM / year cost center operated by 383 employees represented by six bargaining units.","duration":"Aug 2008 Aug 2010 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2010","start_date":"Aug 2008","subtitle":"Owens Corning","title":"Plant Leader"}],"url":"https://www.linkedin.com/company/owens-corning"},{"company":"Owens Corning","company_id":"owens-corning","location":"Duncan, SC","positions":[{"description":"Accountable for the P&L of a $34MM global machine shop business. Led 45 production and 12 salaried employees. Provided leadership through setting strategy, marketing, inside sales, and driving operational excellence.","duration":"2006 2008 2 years","duration_short":"2 years","end_date":"2008","start_date":"2006","subtitle":"Owens Corning","title":"Plant Leader / General Manager"}],"url":"https://www.linkedin.com/company/owens-corning"},{"company":"Skyworks Solutions, Inc.","company_id":"skyworks-solutions-inc","location":"Adamstown, MD","positions":[{"description":"Accountable for the operational performance for the manufacturing of RF/microwave ceramics. Led a team of 138 hourly production and 10 salaried employees.","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"Skyworks Solutions, Inc.","title":"Operations Manager"}],"url":"https://www.linkedin.com/company/skyworks-solutions-inc"},{"company":"Owens Corning","company_id":"owens-corning","location":"Concord, NC","positions":[{"description":"Managed EH&S, customer service, manufacturing engineering, and shipping areas with nine salaried and 67 primary employees. Implemented Lean work systems and high performance work team structures to deliver significant operational results.","duration":"2000 2004 4 years","duration_short":"4 years","end_date":"2004","start_date":"2000","subtitle":"Owens Corning","title":"Operations Leader"}],"url":"https://www.linkedin.com/company/owens-corning"},{"company":"Perkin Elmer","company_id":null,"location":"Warwick RI, Beltsville, MD","positions":[{"description":"Responsible for leading Lean and Six Sigma initiatives to increase quality and cost productivity. Achieved results through developing organizational talent and strong business processes. Improved productivity through kaizen activities, integrated supplier program, and conversion to cellular manufacturing.","duration":"1997 2000 3 years","duration_short":"3 years","end_date":"2000","start_date":"1997","subtitle":"Perkin Elmer","title":"Site Continuous Improvement Manager"}],"url":""},{"company":"Skyworks Solutions, Inc.","company_id":"skyworks-solutions-inc","location":"Adamstown, MD","positions":[{"description":"Improved the manufacturing operations for the production of RF/microwave ceramic components. Designed automation, converted manufacturing departments into a work cell structure, implemented kanban, and utilized Six Sigma toolsets to quickly solve significant quality and delivery issues.","duration":"1995 1997 2 years","duration_short":"2 years","end_date":"1997","start_date":"1995","subtitle":"Skyworks Solutions, Inc.","title":"Process Engineer"}],"url":"https://www.linkedin.com/company/skyworks-solutions-inc"},{"company":"Defense Research Technologies, Inc","company_id":null,"location":"Rockville, MD","positions":[{"description":"Developed electrochemical oxygen sensing technology for continuous dissolved oxygen measurement in molten steel. Received U.S. Patent.","duration":"1991 1995 4 years","duration_short":"4 years","end_date":"1995","start_date":"1991","subtitle":"Defense Research Technologies, Inc","title":"Project Engineer"}],"url":""}]', '["“Steve is a visionairy leader who quickly assesses organizations, engages his entire team, and drives to a new level of engagement and performance in the organization. He is intelligent and easily moves between engineering, management, and leadership aspects of the business. I enjoyed working for Steve and will carry what i learned from him to all of my future positions.”","“\\"Working with Steve I noted that he is bright, detail oriented and very passionate on the projects he takes on! Whether earning a membership in the National Business honor society in the Executive MBA program at Washington University or tackling a strategic problem, Steve\'s passion to get things done using an analytical approach was admirable. I would want to be on the same team as Steve Freimanis!”"]'] User: ['Jaimin Patel', 'To obtain a challenging position in a high quality engineering environment where my resourceful experience and academic skills will add value to organizational operations.', 'Continuous Improvement Engineer at Morgan Corporation', 'Morgan Corporation', '[{"company":"Morgan Corporation","company_id":"morgan-corporation","location":"Arizona, United States","positions":[{"description":"","duration":"Jun 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Morgan Corporation","title":"Continuous Improvement Engineer"}],"url":"https://www.linkedin.com/company/morgan-corporation"},{"company":"Pyrotek","company_id":"pyrotek","location":"Aurora, Ohio","positions":[{"description":"• Working closely with employees and front-line supervisor to perform time studies as specified for manufacturing, calibration and inspection processes also utilize continuous improvement skills to improve production cell performance.• Verifying engineering masters against actual time and suggesting opportunity for improvements.• Helped production department in achieving $60000 of annual cost saving by changing working methods and Implementing concept of “One man to many Machine” system.• Successfully implemented new method of first article quality inspection by using SolidWorks inspection standalone software.• Created current and future state VSM for Thermo Couple cells and improve process time and production lead time by 27 and 40%.","duration":"Jun 2019 May 2020 1 year","duration_short":"1 year","end_date":"May 2020","start_date":"Jun 2019","subtitle":"Pyrotek","title":"Process Engineer"}],"url":"https://www.linkedin.com/company/pyrotek"},{"company":"ICE Gate Institute - India","company_id":"ice-gate-institute---india","location":"India","positions":[{"description":"• Responsible for all technical issues related to ERP and other online applications.• Full fill a broad range of business requirement from technical to online sales.• Deciding the cost of the products by analyzing the cost of raw material and overall production cost.• Analyze and manage internal and external quality data, guiding teams in achieving robust interim containment and permanent corrective actions for quality concerns.• Successfully initiated and launch Online Live class project, Prepare and maintain training modules for quality product and conduct training as needed for technical team.","duration":"Feb 2018 Jul 2018 6 months","duration_short":"6 months","end_date":"Jul 2018","start_date":"Feb 2018","subtitle":"ICE Gate Institute - India","title":"Technical Head"}],"url":"https://www.linkedin.com/company/ice-gate-institute---india"},{"company":"Volkswagen India","company_id":"volkswagen-india","location":"Pune Area, India","positions":[{"description":"• Responsible for Under body-Body shop department.• Worked directly with maintenance personnel, other line personnel and management to problem-solve to ensure maximum production efficiencies.• Ensure the delivery of quality products meeting engineering/legal specifications and customer acceptance standards.• Measures variances to standards, identifies out of control variances, investigates reasons, and suggests solutions, installs, and follows up.• Provide inputs for optimal line balancing, manpower-management and 5S for underbody area which will yield nominal variations.• Encouraged an optimally safe working environment through innovative safety training for all employees and promoting the application of new safety standards in the work place.","duration":"Jan 2016 Feb 2018 2 years 2 months","duration_short":"2 years 2 months","end_date":"Feb 2018","start_date":"Jan 2016","subtitle":"Volkswagen India","title":"Manufacturing Engineer"}],"url":"https://www.linkedin.com/company/volkswagen-india"},{"company":"icreate - International Centre for Entrepreneurship and Technology","company_id":"icreatenextgen","location":"Gujarat, India","positions":[{"description":"I worked for Icreate International Center for Entrepreneurship and Technology as a project lead where my research work was mainly focused on “Prosthetics Limbs” project.Design prosthetic limbs in standard and custom dimensions using SolidWorks.Assemble parts in SolidWorks to check functionality. Create housing for motors, other electrical components, pulleys and operating spring/strings.Produce video illustration of the design for patients to understand how to operate the prosthetic limb. Setting 3D printer.Prepare designs for 3D printing with Makerbot. Make fully functional prototypes with 3D printed parts and test them.Interact with patients about their needs and prepare custom designs.","duration":"Jun 2015 Jan 2016 8 months","duration_short":"8 months","end_date":"Jan 2016","start_date":"Jun 2015","subtitle":"icreate - International Centre for Entrepreneurship and Technology","title":"Mechanical Engineer"}],"url":"https://www.linkedin.com/company/icreatenextgen"},{"company":"Benchmark Cars Mercedes-Benz Gujarat","company_id":"benchmarkcarsgujarat","location":"Gujarat, India","positions":[{"description":"• Developed a prototype for utilizing AC’s condensed water for cooling car’s cabin and other applications which increases car’s economic efficiency by 10%, Analysis was done on Mercedes E250 in real situations – filed patent","duration":"Jan 2015 Jun 2015 6 months","duration_short":"6 months","end_date":"Jun 2015","start_date":"Jan 2015","subtitle":"Benchmark Cars Mercedes-Benz Gujarat","title":"Project Intern"}],"url":"https://www.linkedin.com/company/benchmarkcarsgujarat"},{"company":"Kataria Automobiles - India","company_id":"kataria-automobiles---india","location":"India","positions":[{"description":"• Worked on after sales service and manpower management","duration":"Apr 2012 May 2012 2 months","duration_short":"2 months","end_date":"May 2012","start_date":"Apr 2012","subtitle":"Kataria Automobiles - India","title":"Intern"}],"url":"https://www.linkedin.com/company/kataria-automobiles---india"},{"company":"Cadmach Machinery Co Pvt Ltd","company_id":"cadmach-machinery-co-pvt-ltd","location":"India","positions":[{"description":"","duration":"Sep 2011 Oct 2011 2 months","duration_short":"2 months","end_date":"Oct 2011","start_date":"Sep 2011","subtitle":"Cadmach Machinery Co Pvt Ltd","title":"Intern"}],"url":"https://www.linkedin.com/company/cadmach-machinery-co-pvt-ltd"}]', '["“I had the pleasure of mentoring Jaimin through his Continuous Improvement Journey. Jaimin has a natural talent to see waste within processes while using simple and complex problem solving tools to improve processes. I was also impressed by his ability to build meaningful relationships with key stakeholders in effort to drive sustainable results in business. Jaimin showed great skill during Continuous Improvement training. Because of his talent, Jaimin was trained as a lead facilitator for Lean Training and Kaizen Team Leadership (KTL). He is able to use previous experience to teach participants in a way that is relatable to their position. Jaimin is an all-around solid leader and disciple of Lean and Continuous Improvement principles. ”","“Jaimin (Jay as we call him) has been instrumental in helping Pyrotek develop, implement, and improve our manufacturing processes. As a member of our team, Jay has been a successful and capable asset. ”"]']### Assistant: The agent's job is to engage with professionals in high-quality engineering environments, and today, the agent is reaching out to the user because they need the user's expertise in continuous improvement to drive sustainable results in a business.
### Human: Agent: ['Alina Alexeeva', 'Most recently my focus was on ensuring that reliability of AdCloud datastore infrastructure is better aligned with the business goals. Naturally curious and versatile I expand my interests from data stores to data management, transformation, and reporting. My team regularly works with all of the engineering teams at AdCloud that allows us to learn from our collaboration and come up with better solutions. It brings me great joy that in my role I get to mentor and coach engineers to help them grow professionally and as a part of a team. Always looking for an opportunity to squeeze in some performance and visibility improvements into our planned work without affecting overall goals.', 'Manager, Data Engineering at Adobe', 'Adobe', '[{"company":"Adobe","company_id":"adobe","industry":"Software Development","location":null,"positions":[{"description":"Leading a team of engineers to build bridges between Adobe Digital Experience products to improve customers’ experience","duration":"Mar 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Adobe","title":"Manager, Data Engineering"},{"description":"- Evaluate performance of Hive, Presto, Spark clusters running on Qubole platform. Work with engineering and architectural teams to tune clusters and modify ETL processeses to achive over a million dollar yearly savings in infrastructural and vendor cost. Create monthly reports and dashboards to keep leadership informed about associated costs.- Drive HA and DR initiative for the database and data pipeline related infrastructure. Provide design and guidance to be implemented by engineering and operations teams. Schedule semiyearly fire drills to ensure that procedures work as expected and to provide evidence for various audits.- Set and track teams\' budget for the usage of 3rd party quota based software.- Set the direction for my team based on leadership goals; anticipate scaling and cost related challenges via regular process/infrastructure evaluation and thorough capacity planning.- Improve processes to reduce maintenance time, alerts and tickets volume. That resulted in shifting teams’ effort towards automation and new projects. Most recent project of incorporating DDL changes into new CI/CD pipeline resulted in 10% deployment speed improvement while reducing team’s toil by 4 hours/week. - Lead work to ensure SOX, SOC2, GDPR compliancy and coordinate regular audits.","duration":"Sep 2016 Mar 2021 4 years 7 months","duration_short":"4 years 7 months","end_date":"Mar 2021","start_date":"Sep 2016","subtitle":"Adobe","title":"Site Reliability Engineering Manager"}],"url":"https://www.linkedin.com/company/adobe"},{"company":"TubeMogul, Inc.","company_id":"tubemogul-inc-","location":"","positions":[{"description":"Implement best practices into day to day operationsIncrease stability and availability of the database platformPerformance tuningWrite tools to troubleshoot, monitor and maintain dbs Implement best practices into day to day operationsIncrease stability and availability of the database platformPerformance tuningWrite tools to troubleshoot, monitor and maintain dbs","duration":"Apr 2015 Sep 2016 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2016","start_date":"Apr 2015","subtitle":"TubeMogul, Inc.","title":"Senior Database Administrator"}],"url":"https://www.linkedin.com/company/tubemogul-inc-"},{"company":"MobiTV","company_id":"mobitv","location":"Emeryville, CA","positions":[{"description":"","duration":"Sep 2009 Mar 2015 5 years 7 months","duration_short":"5 years 7 months","end_date":"Mar 2015","start_date":"Sep 2009","subtitle":"MobiTV","title":"Senior Database Administrator"}],"url":"https://www.linkedin.com/company/mobitv"}]', '["Vijay Parwal “Alina is an outstanding database engineer/adminstrator. Her command of database technologies coupled with excellent work ethics and strong interpersonal skills make her an excellent partner. You can count on Alina to deliver complex, large-scale solutions. She is great team player and always ready to help the team round the clock and even on weekends with a great smile on her face. She is very good in analyzing critical performance issues and come up with real good suggestion to make it better. She is/will be great asset to any team/company.”","Mahesh Pasupuleti “Alina has a very deep understanding of different databases and I found her very high skilled DBA. she is ahead of the curve in all respects and very intuitive in solving critical database issues. She plays leading roles in process improvements - like introducing database migration tool FlywayDB(java) that works on dev, qa, production and on-premise stacks. She has an open mind, always willing to run and likes to be on the forefront of technology. Alina has great people skills, is very well organized, is a good team player and very well respected in engineering, operations, business intelligence organizations.”"]'] User: ['Jim Brown', 'Over 20 years of professional experience, working for dynamic software companies. Currently focusing on various applications of data and how businesses can make better decisions with data.', 'Senior Database Engineer at Microsoft', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":null,"positions":[{"description":"","duration":"May 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"May 2021","subtitle":"Microsoft","title":"Senior Database Engineer"},{"description":"","duration":"Dec 2020 May 2021 6 months","duration_short":"6 months","end_date":"May 2021","start_date":"Dec 2020","subtitle":"Microsoft","title":"Senior Program Manager"},{"description":"","duration":"Nov 2018 Dec 2020 2 years 2 months","duration_short":"2 years 2 months","end_date":"Dec 2020","start_date":"Nov 2018","subtitle":"Microsoft","title":"Financial Analysis & Controls Manager"},{"description":"End to end support of all data and reporting needs, for Microsoft Experiences and Devices finance group + Architect, develop, and support a financial reporting database ecosystem - Extensive experience using SSIS, developing scalable solutions, querying Mercury for expenses and revenue; MS Sales for units. - Extensive experience using SSAS (tabular and multi-dimensional cube development), utilizing SQL and DAX, for querying and structuring data. - Creation of core finance cubes based on Mercury data. - Creation of a variety of custom cubes to support Windows and planning groups. - Extensive experience using PowerShell, to automate workflows, allowing for scalable and easily maintainable systems, with minimal headcount. - Flexible in design, allowing for simple integration of a variety of data sources, custom hierarchies, and end-user manipulation of data. + Architect, develop, and support for submission of forecast and budget data - Development of a web application, for the collection of forecast data. - Development of workflows, for structuring and submitting data to corporate systems. - Collaboration with Microsoft’s central finance group, to understand submissions rules and support the submission of data.+ Extensive Excel related development - VSTO development using VB.Net, exposing many self-servicing activities, to end users - Application developing utilizing C#, to interact with Excel, for automated report refresh and creation of standard report images, for consumption on custom websites.+ Responsible for procurement, setting up, and support of database servers, first residing on-premise, eventually migrating to Azure VM’s, Azure database and Azure data warehouse.+ Creation of PowerBI reports, connecting to both SQL tables and tabular cubes.+ COSMOS development, extracting subscription related data, utilizing SCOPE and Xflow.","duration":"Oct 2014 Nov 2018 4 years 2 months","duration_short":"4 years 2 months","end_date":"Nov 2018","start_date":"Oct 2014","subtitle":"Microsoft","title":"Senior Reporting Manager"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Two Degrees","company_id":"two-degrees","location":"Greater Seattle Area","positions":[{"description":"","duration":"Mar 2014 Oct 2014 8 months","duration_short":"8 months","end_date":"Oct 2014","start_date":"Mar 2014","subtitle":"Two Degrees","title":"Business Intelligence Consultant"}],"url":"https://www.linkedin.com/company/two-degrees"},{"company":"Solavei","company_id":"solavei","location":"Greater Seattle Area","positions":[{"description":"Solavei went live with service in 09/12. Initially, little to no reporting existed. Providing relevant report in a compressed timeline was critical to meet the needs of the business.+ Design and develop a dynamic and scalable data mart comprised of member data- Develop mappings for a star schema model using industry best practices.- Responsible for populating from a variety of disparate sources, dimension (both stage and primary)and fact tables.- Develop code to handle Type-2 slowly changing dimensions, allowing for historical preservationand point-in-time analysis.- Responsible for creating various supporting database objects (e.g., views, stored procedures,functions, indexes, etc.)+ Develop reports within SSRS and Excel, consuming from the previously created member data mart- Work closely with marketing members to assess needs and required strategy to answer business specific questions.- Utilize dimensional data to increase both speed of development and report accuracy+ Investigate, recommend and implement a modern business intelligence front-end- Utilize open source technologies due to budget constraints; Orchard for web page management and sophisticated java script libraries (d3.js and highcharts.js) for data presentation via charts.","duration":"Jan 2013 Mar 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2014","start_date":"Jan 2013","subtitle":"Solavei","title":"Senior Business Intelligence Engineer"}],"url":"https://www.linkedin.com/company/solavei"},{"company":"Microsoft","company_id":"microsoft","location":"Greater Seattle Area","positions":[{"description":"+ For the purpose of mid-year reviews:- Learned and understood various RPS (revenue per socket) concepts along with MS Sales data.- Adjusted and modernized legacy RPS reports, decreasing update time from days to hours.- Worked with leaders at Microsoft to identify and reconcile gaps in various data points- Developed in conjunction with influencers at Microsoft, algorithms to better identify business units that are most successful. + For the purpose of mid-year reviews:- Learned and understood various RPS (revenue per socket) concepts along with MS Sales data.- Adjusted and modernized legacy RPS reports, decreasing update time from days to hours.- Worked with leaders at Microsoft to identify and reconcile gaps in various data points- Developed in conjunction with influencers at Microsoft, algorithms to better identify business units that are most successful.","duration":"Oct 2012 Jan 2013 4 months","duration_short":"4 months","end_date":"Jan 2013","start_date":"Oct 2012","subtitle":"Microsoft","title":"Senior Business Intelligence Consultant"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Piraeus Consulting","company_id":"piraeus-data","location":"Greater Seattle Area","positions":[{"description":"","duration":"Oct 2012 Jan 2013 4 months","duration_short":"4 months","end_date":"Jan 2013","start_date":"Oct 2012","subtitle":"Piraeus Consulting","title":"Senior Business Intelligence Consultant"}],"url":"https://www.linkedin.com/company/piraeus-data"},{"company":"Citrix Online","company_id":"citrix","location":null,"positions":[{"description":"Accomplishments+ Developed a complete solution to move external data into an enterprise data warehouse- Utilized ODI, Java code and an exposed REST API to collect data.- Utilized PLS/SQL and an exposed SOAP API to collect data.- Structured data in a star schema, allowing for complex, yet rapid data associations to be made.- Utilized Excel to further structure data and present in a form useful to the end customer.+ Created a data auditing tool using Application Express, that allowed for sophisticated filtering, yet limited data manipulation.- Increase greatly, the efficiency of the customer when auditing a large and dynamic dataset+ Developed a strategy and implemented a solution to replicate dynamic data stored in a third-party external database (Salesforce.com) to an on-site Oracle database.- Increased analysis capability, more timely access and greater data accuracy was realized.+ Created a series of formal reports based on an OLAP cube using the latest Excel features (e.g., slicers and power pivot) and various conditional formatting strategies.Responsibilities+ Developed using a variety of tools (Excel, SharePoint,Business Objects, APEX, etc.), front-ends (both ad-hoc and canned) to a variety of heterogeneous data sources.+ Developed using a variety of tools (PL/SQL, ODI, Informatica Cloud, etc.), workflows and procedure to move disparate data into a more structured and usable form.+ Maintained and administered a data warehouse containing critical customer data- Created and/or optimized views, materialized views, functions and procedures.- Performed various DBA activities required to ensure a high performing RDBMS.+ Worked within a team environment utilizing principals of agile software development- Worked closely with project managers to determine the priority of backlog tasks, specific tasks required to complete and estimated time of completion.+ Researched and kept current with existing technologies and made recommendations for adoption.","duration":"Nov 2010 Oct 2012 2 years","duration_short":"2 years","end_date":"Oct 2012","start_date":"Nov 2010","subtitle":"Citrix Online","title":"Software Engineer, Business Intelligence"},{"description":"+ Provide a holistic view, through analytics and Excel, into all facets of the corporate sales channel:- Analyze effectiveness of sales and marketing activities through formal and ad-hoc reports. Understanding key drivers for both these group is critical in providing timely and relevant data.- Forecast demand generation, sales and revenue, providing insight into areas of potential risk. This forecast is communicated internally and compared daily to determine how the company is tracking towards goals.- Analyze work of both myself and a junior-level direct report, with the goal of enhancing yet simplifying the experience of the users we support; there is heavy reliance on VBA to provide advanced reporting functionality and usability+ Maintain and administer a data warehouse containing critical customer data:- Monitor the replication of data from an external source and resolve occasional failures- Create and/or optimize views, materialized views, functions and procedures to support changing reporting needs- Document structure of the data warehouse and objectives of ancillary processes+ Maintain and support a Business Intelligence tool (Pentaho) used throughout the company- Create or update existing reports to supporting changing business needs. Updates included the overall format of reports, adding/removing data inputs and altering SQL code.- Follow generally accepted principles of the Software Development Life Cycle in development of new reports+ Assist in the migration of a niche BI tool (Pentaho) to a more conventional BI tool (Business Objects)","duration":"Jun 2005 Nov 2010 5 years 6 months","duration_short":"5 years 6 months","end_date":"Nov 2010","start_date":"Jun 2005","subtitle":"Citrix Online","title":"Lead Analyst, Corporate Marketing"}],"url":"https://www.linkedin.com/company/citrix"},{"company":"Volkswagen AG","company_id":"volkswagen-ag","location":"Wolfsburg Area, Germany","positions":[{"description":"+ Interpreted and analyzed warranty data; prepared and presented results to executive management. + Identified opportunities for dealer upgrades and growth.+ Recognized many similarities between U.S. and German consumers in terms of product needs and reliability, presenting these insights to executive management. + Interpreted and analyzed warranty data; prepared and presented results to executive management. + Identified opportunities for dealer upgrades and growth.+ Recognized many similarities between U.S. and German consumers in terms of product needs and reliability, presenting these insights to executive management.","duration":"May 2004 Jul 2004 3 months","duration_short":"3 months","end_date":"Jul 2004","start_date":"May 2004","subtitle":"Volkswagen AG","title":"Product Management Intern"}],"url":"https://www.linkedin.com/company/volkswagen-ag"},{"company":"Interactive Intelligence","company_id":"interactive-intelligence","location":"Indianapolis, Indiana Area","positions":[{"description":"+ Led a 10-member cross-functional team in the strategically critical task of migrating the company\'s next generation core product. Downtime minimized to two hours in a three month period through initial preparation, continual coordination and strict adherence to timelines.+ Provided leadership and helped train 15 junior staff members in the principles of quality control and time management while fostering a strong team environment.+ Presided over team meetings ensuring adherence to objectives, delegating tasks, facilitating staff participation and capturing meeting minutes.+ Created within the framework of a $150,000 budget, a large-scale test environment; minimized costs through costs versus needs assessment.+ Coordinated testing of core product line in a complex environment. Through research, developed innovative ways for controlling 20 separate systems; ultimately increased process efficiency by 13% and reliability by 50%.","duration":"Aug 1999 Jun 2003 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jun 2003","start_date":"Aug 1999","subtitle":"Interactive Intelligence","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/interactive-intelligence"},{"company":"NSI Software","company_id":"nsi-software","location":"Indianapolis, Indiana Area","positions":[{"description":"+ Uncovered ways to integrate company and third party software to ensure smooth customer usage.+ Developed recommendations for technical writers, leading to enhanced user and installation documents. + Gathered feedback from customers to facilitate future revisions of documentation. + Uncovered ways to integrate company and third party software to ensure smooth customer usage.+ Developed recommendations for technical writers, leading to enhanced user and installation documents. + Gathered feedback from customers to facilitate future revisions of documentation.","duration":"Feb 1998 Aug 1999 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 1999","start_date":"Feb 1998","subtitle":"NSI Software","title":"Software Test Specialist"}],"url":"https://www.linkedin.com/company/nsi-software"},{"company":"Motorola, Inc.","company_id":"motorola-mobility","location":"Greater Chicago Area","positions":[{"description":"+ Automated test cases leading to increased consistency and reduction in required man-hours.+ Mastered new technologies, quickly developing into a valuable resource. + Automated test cases leading to increased consistency and reduction in required man-hours.+ Mastered new technologies, quickly developing into a valuable resource.","duration":"Oct 1996 Feb 1998 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 1998","start_date":"Oct 1996","subtitle":"Motorola, Inc.","title":"Software Test Engineer II"}],"url":"https://www.linkedin.com/company/motorola-mobility"},{"company":"Nortel Networks","company_id":"nortel-networks","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"May 1995 Oct 1996 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 1996","start_date":"May 1995","subtitle":"Nortel Networks","title":"Member of Scientific Staff"}],"url":"https://www.linkedin.com/company/nortel-networks"},{"company":"United States Air Force Reserves","company_id":"united-states-air-force","location":"Kokomo, Indiana Area","positions":[{"description":"","duration":"Jun 1990 Oct 1994 4 years 5 months","duration_short":"4 years 5 months","end_date":"Oct 1994","start_date":"Jun 1990","subtitle":"United States Air Force Reserves","title":"Electronic Warfare Systems Specialist/Staff Sergeant"}],"url":"https://www.linkedin.com/company/united-states-air-force"}]', '["Gaurang Pandya “I have worked with Jim as peer and as part of my team. He is very good team player. He has passion for new technologies and I have learned lot of new stuffs from him. He is always up to date with the new technology trend in the market and shares the same with the team at regular basis. Any team will be beneficial having Jim in their team.”","Dhara Patel “I have worked with Jim directly as a peer and as one of my team members and it has been a very pleasant experience for me. He is very knowledgeable and passionate about the new technologies in BI and ETL development. He is always up to date with the technology and loves to take up a new challenge.He is a great team player and always ready to help others. He is extremely dedicated, hard working and responsible and would love to have him on the team.”"]']### Assistant: The agent's job is to manage a team of engineers and ensure reliability of the AdCloud datastore infrastructure, while the user is reaching out to the agent because they need assistance with optimizing their financial reporting database ecosystem at Microsoft.
### Human: Agent: ['Brian Anthony', 'Experienced Quality and Regulatory Compliance leader with a demonstrated history of working in the electrical, medical and electronic manufacturing industry. Skilled in Root Cause Analysis, Continuous Improvement, ISO Standards, Kaizen, and Business Process Improvement. Strong engineering professional with a MBA focused in Leadership and Change Management from DePaul University - Charles H. Kellstadt Graduate School of Business.', 'President at Global Quality and Compliance', 'Global Quality and Compliance', '[{"company":"Global Quality and Compliance","company_id":"global-quality-and-compliance","industry":"Management Consulting","location":"Rolling Meadows, Illinois, United States","positions":[{"description":"","duration":"May 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"May 2021","subtitle":"Global Quality and Compliance","title":"President"}],"url":"https://www.linkedin.com/company/global-quality-and-compliance"},{"company":"Honeywell - Security and Fire","company_id":"honeywell","location":"Saint Charles, IL","positions":[{"description":"Honeywell Security and Fire (HSF) is a $4.5+billion revenue SBU within Home and Building Technologies (HBT) and is focused on providing innovative Fire and Security solutions for commercial businesses and residential customers. As a Director of Quality Engineering and Global Director of Regulatory Compliance, I manage a world-class team of over 40 Quality and Compliance Professionals that assure our products are produced/engineered/marketed to the highest quality standards in addition to meeting local/state/federal/international quality/regulatory requirements. HSF Standards & Codes development activities are also organized through my group, focusing in the areas of Quality Manufacturing, Life & Fire Safety, Security, and Hazardous Locations.My past experience includes participation on the Honeywell Operating System (HOS) Steering Team, which brings together all aspects of Lean Manufacturing and Six Sigma to maximize a company\'s greatest potential. These elements include: Kaizens, Gemba Walks, 5S, Continuous Improvement, Visual Management, Metrics, Standard Work, Leadership Standard Work and Tier Meetings. As part of the HOS steering team, I also lead the Risk Management group and a team that developed an Enterprise Risk Managment (ERM) solution for our business.Some quality assurance and regulatory bodies/standards I work with include: ISO, UL, ULC, FM, Intertek(ETL), FDA, cGMPs, CSA, CSFM, MSFM, CE-Mark Requirements, G-Mark, LPCB/BRE, VDS, VNIIPO, CNPP/AFNOR, DIFST, CCCF, CSIRO, C-TICK, BASEEFA, SIRA, IEMA, USNRC, USCPSC, CNTC, etc.. Radiation Safety Officer (RSO) responsibilities (US Nuclear Regulatory Commission) and Laser Safety Officer (LSO) responsibilities (FDA) also report directly through my Quality/Regulatory group. International Travel Experience: China, India, Mexico, Canada, Germany, England, Italy, Slovenia, France, Netherlands, Malaysia, Australia. I have visited over 20 Honeywell sites domestically and internationally.","duration":"May 2005 - Present 16 years 5 months","duration_short":"16 years 5 months","end_date":"Present","start_date":"May 2005","subtitle":"Honeywell - Security and Fire","title":"Director, Quality Engineering (Global Director, Regulatory Compliance)"}],"url":"https://www.linkedin.com/company/honeywell"}]', '["Kishore Chauhan “I really enjoyed working with Brian as my manager. I was the European Compliance Manager based in UK and Brian was the Global Compliance Director based in US. We had a strong relationship built on experience and trust. We worked together to quickly obtain European Compliance Certification effectively and efficiently. Brian was a dynamic leader with a professional manner. Always supporting team members to achieve their maximum potential. ”","Omer Mohammed Faizuddin “Recommending you is an honor for me. Being my Manager he always provided me the guidance, mentorship and a sense of ownership in my role. He never hesitated to be flexible to make me feel comfortable and I\'ve learnt to deal with difficult situations under him. Most importantly, he is a very kind hearted human being and full of empathy which is why I never felt like I worked for a boss, rather a leader who cared about his me and the team. He had a very broad minded approach to situations given his experience and expertise. I wish him the best and will always seek his help professionally and personally. Thank you Brian! ”"]'] User: ['Carolyn Allan', 'I am an executive with experience in sales, marketing, and business development for precision manufacturing companies in defense, aviation, space, and healthcare. I hold a Bachelor of Business Administration degree from Western Michigan University.', 'Additive Manufacturing Marketing & Customer Relations Manager at Keselowski Advanced Manufacturing', 'Keselowski Advanced Manufacturing', '[{"company":"Keselowski Advanced Manufacturing","company_id":"keselowski-advanced-manufacturing","industry":"Aviation and Aerospace Component Manufacturing","location":"Charlotte, North Carolina, United States","positions":[{"description":"","duration":"May 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"May 2021","subtitle":"Keselowski Advanced Manufacturing","title":"Marketing and Customer Relations Manager"}],"url":"https://www.linkedin.com/company/keselowski-advanced-manufacturing"},{"company":"Additive Manufacturer Green Trade Association (AMGTA)","company_id":"amgta","location":"Fort Lauderdale, Florida, United States","positions":[{"description":"","duration":"Nov 2019 Mar 2021 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2021","start_date":"Nov 2019","subtitle":"Additive Manufacturer Green Trade Association (AMGTA)","title":"Vice President"}],"url":"https://www.linkedin.com/company/amgta"},{"company":"Sintavia","company_id":"sintavia","location":null,"positions":[{"description":"","duration":"Jan 2019 Mar 2021 2 years 3 months","duration_short":"2 years 3 months","end_date":"Mar 2021","start_date":"Jan 2019","subtitle":"Sintavia","title":"Director, Defense Sales and Business Development"},{"description":"Report directly to the CEO and work with the President, CFO and VP Production.","duration":"Nov 2017 Jan 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 2019","start_date":"Nov 2017","subtitle":"Sintavia","title":"Director of Sales and Marketing"},{"description":"Report directly to CEO and work with President, VP Sales, VP Production. Lead business meetings with prospective customers.Strategic Planning – Strategic leadership to achieve brand marketing objectives. Plan, launch, and sustain an integrated advertising and marketing strategy in support of the brand image. Establish and oversee annual budget. Ensure budget and timeline adherence for projects and deliverables.Marketing Management – Develop content for press releases, collateral materials, and social media content. Develop materials including press releases, media alerts, and online materials to ensure integrity of branding, style and information. Develop corporate website and content. Develop print advertising for national and international print publications. Plan, manage, and travel to trade shows.PR Management – Establish and maintain relationships with media. Organize press conferences. Facilitate interviews and tours for editorial content.Market Research – Conduct research to gather information and compile statistics pertinent to planning and execution of marketing campaigns.","duration":"Dec 2016 Nov 2017 1 year","duration_short":"1 year","end_date":"Nov 2017","start_date":"Dec 2016","subtitle":"Sintavia, LLC","title":"Global Marketing Manager"}],"url":"https://www.linkedin.com/company/sintavia"},{"company":"Embraer","company_id":"embraer","location":"Melbourne, Florida Area","positions":[{"description":"Partners with all Executive Jets Marketing division’s events team to ensure an integrated strategy is executed. Responsible for department’s shows and events ensuring that company’s sales and marketing goals and branding strategy are promoted according to division’s Marketing Plan.- Responsible for the planning and execution of shows and events for all Executive Jets divisions including the development of event briefing/objectives, coordination and follow-up.- Be an ambassador of the brand, working closely with the sales team and interacting with customers.- Provide support to the Executive Jets Marketing Team worldwide.- Responsible for the global event budget and maintains marketing and sales team updated as to budget tracking. - Develop and maintains relationships with both internal and external customers to ensure the ongoing successful execution of our shows and events strategy.- Partner with Events team in Brazil and all division’s marketing team to ensure events are coordinated and executed successfully. - Ensure proper marketing materials are available at each event. Defines marketing materials in conjunction with Regional Sales Managers and Vice President based on their needs.- Ensure all events information is properly documented and saved for future reference.Communicate with Customer Support, Programs and Flight Department to ensure the necessary event information is provided.- Translate marketing and sales team’s vision into successful event execution.- Maintain knowledge of product portfolio to answer questions about our aircraft during events.- Maintain a continuous improvement mindset in all events and shows activities and tools.- Ensure all branding guidelines are followed.","duration":"Apr 2015 Dec 2016 1 year 9 months","duration_short":"1 year 9 months","end_date":"Dec 2016","start_date":"Apr 2015","subtitle":"Embraer","title":"Marketing Events"}],"url":"https://www.linkedin.com/company/embraer"},{"company":"Terumo Cardiovascular Systems","company_id":"terumocv","location":null,"positions":[{"description":"Brand communications – Marketing, internal and corporate brand management. Applying industry best practices in both strategic and tactical aspects of communications. Planning, production and reporting. Event Management – Planning and coordinating 5 national/international trade shows and 50+ regional trade shows per year. Administering all related logistics including annual budget, event services, marketing materials, accommodations, booth set-up and all exhibit logistics. Overseeing the shipping of all trade show materials, including booths, graphics, displays, and literature. Working with export specialists to move equipment through customs for international trade shows. Directing on site union labor to construct large scale booth setup. Crisis Communications – Crisis announcement planning and support with FDA audits and FDA action. Support and assist communications to media, customers, employees, and sales with crisis announcements. Internal Communications – Write/edit/proofing journal style articles for internal newsletter and weekly intranet updates. Planning and coordinating internal events. Conducting company surveys online and in person. Managing large scale printing and shipping projects to sales reps.External Communications – Collaborating on collateral development, trade show graphic design, direct mailings and industry print advertising.Sales Support – Maintaining electronic and print collateral (brochures, white papers, study reprints). Providing phone and email support for app updates and usage. Managing electronic assets to sales iPads via a custom content management app.","duration":"Apr 2011 Apr 2015 4 years 1 month","duration_short":"4 years 1 month","end_date":"Apr 2015","start_date":"Apr 2011","subtitle":"Terumo Cardiovascular Systems","title":"Marketing Communications Manager"},{"description":"","duration":"May 2007 Apr 2011 4 years","duration_short":"4 years","end_date":"Apr 2011","start_date":"May 2007","subtitle":"Terumo Cardiovascular Systems","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/terumocv"},{"company":"MetaOps","company_id":"metaops","location":"","positions":[{"description":"Market Development – Supported client marketing projects including web marketing and traditional marketing.Client Management – Supported client marketing Lean Six Sigma Kaizen team activities.Event Coordination – Administered all trade show related logistics including show services, marketing materials, accommodations, booth set-up and all exhibit logistics. Market Research – Organized and conducted client research, focus groups and surveys. Market Development – Supported client marketing projects including web marketing and traditional marketing.Client Management – Supported client marketing Lean Six Sigma Kaizen team activities.Event Coordination – Administered all trade show related logistics including show services, marketing materials, accommodations, booth set-up and all exhibit logistics. Market Research – Organized and conducted client research, focus groups and surveys.","duration":"Feb 2004 May 2007 3 years 4 months","duration_short":"3 years 4 months","end_date":"May 2007","start_date":"Feb 2004","subtitle":"MetaOps","title":"Associate Consultant"}],"url":"https://www.linkedin.com/company/metaops"},{"company":"Copper Advertising","company_id":null,"location":"Kalamazoo, Michigan Area","positions":[{"description":"Client Management – Provided management support for corporate accounts. Advertising Production – Carried out internal processes to obtain approvals, reviews, design and delivery. Client Management – Provided management support for corporate accounts. Advertising Production – Carried out internal processes to obtain approvals, reviews, design and delivery.","duration":"2003 2004 1 year","duration_short":"1 year","end_date":"2004","start_date":"2003","subtitle":"Copper Advertising","title":"Account Coordinator"}],"url":""}]', '["Alison (Wyrick) Mendoza “I\'ve known Carolyn for several years - a both customer and supplier - in a challenging and budding industry. I can speak highly of her professionalism and passion for her work. There\'s also something to be said about her friendly demeanor that makes working with her so pleasant. I would be able to refer Carolyn for a role in Sales, Marketing, or BD without hesitation.”","Donald G Godfrey “I have known and worked with Carolyn for nearly 5 years in the areas of project management and additive manufacturing conferences such as AMUG and RAPID and FormNext. With regards to the AM conferences, she had direct communication with the convention representatives and her work always seem to reflect excellence and professionalism. Her work reflected organization and superior communication techniques. With regard to project management, Carolyn and I worked on the printing of test specimens for material qualification, the printing of prototype and production components. She took the position the company’s reports were a reflection on her. Each report and each meeting were organized and professional. ”"]']### Assistant: The agent's job is to lead a global quality and compliance company, today the user is reaching out to the agent because they need guidance on obtaining European Compliance Certification for their precision manufacturing company in defense, aviation, space, and healthcare.
### Human: Agent: ['Melissa Ugiansky', 'Customer-focused software development professional experienced in agile software development, program management and leadership roles delivering online product solutions.Highly skilled at facilitating engineering planning and execution as well as managing risk. Collaborate across departments and all levels of the organization to break down silos, facilitate productive communication, innovate solutions, drive decisions, and affect positive organizational change.', 'Staff Technical Program Manager at HomeAway', 'HomeAway.com', '[{"company":"HomeAway.com","company_id":"homeaway","industry":"Internet Publishing","location":"","positions":[{"description":"","duration":"Sep 2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Sep 2016","subtitle":"HomeAway.com","title":"Staff Technical Program Manager"}],"url":"https://www.linkedin.com/company/homeaway"},{"company":"Bazaarvoice","company_id":"bazaarvoice","location":"","positions":[{"description":"","duration":"Jan 2015 Sep 2016 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2016","start_date":"Jan 2015","subtitle":"Bazaarvoice","title":"Group Program Manager"}],"url":"https://www.linkedin.com/company/bazaarvoice"},{"company":"Blackbaud","company_id":"blackbaud","location":null,"positions":[{"description":"","duration":"Nov 2013 Dec 2014 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 2014","start_date":"Nov 2013","subtitle":"Blackbaud","title":"Manager, Software Development"},{"description":"","duration":"Jan 2013 Nov 2013 11 months","duration_short":"11 months","end_date":"Nov 2013","start_date":"Jan 2013","subtitle":"Blackbaud","title":"Chief of Staff, Product Development"}],"url":"https://www.linkedin.com/company/blackbaud"},{"company":"Convio","company_id":"convio","location":null,"positions":[{"description":"","duration":"May 2010 Mar 2013 2 years 11 months","duration_short":"2 years 11 months","end_date":"Mar 2013","start_date":"May 2010","subtitle":"Convio","title":"Manager, Luminate Program Management"},{"description":"","duration":"Dec 2008 Apr 2010 1 year 5 months","duration_short":"1 year 5 months","end_date":"Apr 2010","start_date":"Dec 2008","subtitle":"Convio","title":"Senior Program Manager"},{"description":"","duration":"Aug 2007 Nov 2008 1 year 4 months","duration_short":"1 year 4 months","end_date":"Nov 2008","start_date":"Aug 2007","subtitle":"Convio","title":"Program Manager"}],"url":"https://www.linkedin.com/company/convio"},{"company":"Merkle","company_id":"merkle","location":"","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Merkle","title":"Senior Project Manager"}],"url":"https://www.linkedin.com/company/merkle"},{"company":"System Source","company_id":"system-source","location":"","positions":[{"description":"","duration":"2002 2006 4 years","duration_short":"4 years","end_date":"2006","start_date":"2002","subtitle":"System Source","title":"Manager, Software Development / Technical Project Manager"}],"url":"https://www.linkedin.com/company/system-source"},{"company":"Commerce One","company_id":"commerce-one","location":"","positions":[{"description":"","duration":"2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"2000","subtitle":"Commerce One","title":"Senior Software Developer"}],"url":"https://www.linkedin.com/company/commerce-one"},{"company":"System Source","company_id":"system-source","location":"","positions":[{"description":"","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"System Source","title":"Software Developer"}],"url":"https://www.linkedin.com/company/system-source"}]', '["“Melissa is, bar none, one of the best program managers I’ve worked with. I had the additional privilege of managing her, and consider myself a better person for it. I learned a lot from seeing how she chose to bring her deep experience in all things Agile to bear, from the many ways she directly helped her teams conceive, understand, and ultimately deliver work to the multitude of classes she both developed and co-developed with our Agile Training group, in which she participated in addition to her day job. It’s not an overstatement to say Melissa is one of the reasons why people want to come to work. She wants to make people better, wants to help, wants to be involved and present - and this is infectious. It’s rare to find someone you trust so completely to get something done. And this comes from a consistent record of delivering not only what’s asked, but also things you often don’t think of. This is all done with humility, respect, and a sense of understated pride in what she does. At Melissa’s core is a teacher, a person who wants to understand how people work their best and how problems can be solved by them. She artfully combines a high sense of EQ and a refined ability to influence without direct authority, and that comes from the earnest and sincere way she engages. It results in trust with her teams and peers you don’t often see with others at a similar point in their careers. She is distinguished in this regard, and it can’t be stated enough how invaluable this is in someone you expect to deliver. This intangible, oft unquantifiable skill is the difference between delivery...and delivery with excellence, enthusiasm, and eagerness exhibited from everyone she’s surrounded by. Or put more directly: Melissa makes people think and feel they’re able to do more than they can. It’s extremely powerful. I’ll always be thankful for the time I got to spend around her, and I hope at some point that will happen again. ”","“From day one, Melissa succeeded in building cross department communication, collaboration, and planning for the complex rollout of our SaaS platform releases. She also spearheaded new processes for the launch of our Luminate suite of SaaS offerings. Melissa scaled her talents by building a talented team of program managers that led us through complex customer requirements gathering, project management, and feature delivery. These customer interactions were a complete success. Melissa and the team she has built were a key ingredient in driving important organizational change efforts for adopting new development processes and improving our capabilities as an engineering team. Melissa is an exceptionally bright and gifted leader I’d be happy to recommend to any organization needing to improve communication, predictability and delivery.”"]'] User: ['Hamza Alsalman', 'Experiences include: -Business Intelligence Developer/Software Engineer -SDR/Account Executive -Pre-Sales engineer team leader -Pre-sales Engineer', 'Pre-Sales Systems Engineer at Dell Technologies', 'Dell Technologies', '[{"company":"Dell Technologies","company_id":"delltechnologies","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"","duration":"Feb 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Dell Technologies","title":"Pre-Sales Systems Engineer"}],"url":"https://www.linkedin.com/company/delltechnologies"},{"company":"Dell Technologies","company_id":"delltechnologies","location":"","positions":[{"description":"","duration":"Jun 2020 Jul 2020 2 months","duration_short":"2 months","end_date":"Jul 2020","start_date":"Jun 2020","subtitle":"Dell Technologies","title":"Presales Systems Engineer Intern Team Leader"}],"url":"https://www.linkedin.com/company/delltechnologies"},{"company":"SysCloud","company_id":"syscloud","location":"Tinton falls, NJ","positions":[{"description":"Responsible for conducting research of potential clients. Also worked on finding leads through many different means including cold calling, emailing, e.t.c. Also responsible for conducting demos of the Syscloud product of cloud backup, security, and student safety auditing. Was able to secure many demos for the product via cold calling. Completed weekly goals in 1 day. Top SDR within first month of working at SysCloud. Brought in $200,000 worth of qualified opportunities/leads in first 5 months working part time. Completed the entire sales process from finding leads, demoing the product, sending quotes, and closing deals. Closed $50,000 working part time using only outbound methods of cold calling and email campaigning. Attended Tech Events like TECHSPO where relationships were built and product demos were done. Obtained a G-Suite Certification. Automated many processes with previous Business Intelligence knowledge. Learned the ways in which startup companies operate and grow.","duration":"Aug 2019 Jun 2020 11 months","duration_short":"11 months","end_date":"Jun 2020","start_date":"Aug 2019","subtitle":"SysCloud","title":"Sales Development Representative/Account Executive Hybrid"}],"url":"https://www.linkedin.com/company/syscloud"},{"company":"Dell EMC","company_id":"dellemc","location":"Cambridge, Massachusetts","positions":[{"description":"Worked on an encompass project that would aid Systems Engineers in accessing their respective customers data quickly and efficiently. Acquired an Information and Storage Management Certification. Also participated in a Mandel training program focused on presenting and helping in customer success. Presented to management regarding different Dell products and the advantages of the entire Dell Technologies package. Worked on an encompass project that would aid Systems Engineers in accessing their respective customers data quickly and efficiently. Acquired an Information and Storage Management Certification. Also participated in a Mandel training program focused on presenting and helping in customer success. Presented to management regarding different Dell products and the advantages of the entire Dell Technologies package.","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"Dell EMC","title":"Pre-Sales Systems Engineer Intern"}],"url":"https://www.linkedin.com/company/dellemc"},{"company":"OceanFirst Bank","company_id":"oceanfirst-bank","location":"Red Bank, New Jersey","positions":[{"description":"Worked on a bank acquisition. Was responsible for handling integration of Sun Bank customers into OceanFirst’s systems. Used SQL Server and NCINO in order to help aid in this integration. Worked on multiple BI projects such as a daily fact-book that would be seen by executive leaders and the CEO. Worked on multiple dashboards in ThoughtSpot in development of a daily check of our data loads. Also responsible for developing code that would be used for file transfers using the Windows Power shell language.","duration":"May 2018 Jun 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2019","start_date":"May 2018","subtitle":"OceanFirst Bank","title":"Business Intelligence Developer"}],"url":"https://www.linkedin.com/company/oceanfirst-bank"}]', '["Ryan Nix “Hamza joined SysCloud as an intern while completing his BA. From the beginning it was apparent Hamza had a passion for technology and was eager to learn about sales. Hamza came in each day and worked really hard. He scheduled demos (through hundreds of outbound calls) for our sales team, attended industry conferences, and by the end was able to present our solution on his own. Hamza is constantly looking to challenge himself and improve his skill set even if it means putting himself in uncomfortable situations. I would recommend Hamza to anyone looking for someone with serious grit and determination.”","Jake Latyschow “With Hamza comes excellence. Plain and simple. Incredible asset to any team and someone you can truly count on to work hard. Driven to succeed and always looking to improve himself.”"]']### Assistant: The agent's job is to collaborate across departments and all levels of the organization to break down silos, facilitate productive communication, innovate solutions, drive decisions, and affect positive organizational change. Today, the user is reaching out to the agent because they need assistance in improving communication, predictability, and delivery for their engineering team.
### Human: Agent: ['Carlos Roman', 'I have help companies developing and integrating applications in several programming languages with focus on data pipelines. I feel favored to have participated and led efforts on start-up companies from development to project coordination. My major interests besides integrating technologies are focused on leadership.', 'Software Engineer, Special Projects Group at Apple', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"","positions":[{"description":"","duration":"Nov 2019 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"LinkedIn","company_id":"linkedin","location":"Sunnyvale, California","positions":[{"description":"","duration":"Jul 2018 Nov 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2019","start_date":"Jul 2018","subtitle":"LinkedIn","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/linkedin"},{"company":"Cybraics, Inc","company_id":"cybraics","location":"Greater Atlanta Area","positions":[{"description":"Form and manage Ingest Team, one of the 4 main teams of new company. Define infrastructure and pipelines to collect data from multiple customers in real time, standardize it, and make it available to the analytics platform for further analysis.Highlights:Define procedures and standards for data ingestion.Develop ETL library with focus on network data: Active Directory, Windows Events, Netflow, Firewalls, Web Proxy, and DNS logs.Integrate Hadoop platform as the core for main ETL process. Develop and support automated deployment of ETL services on new clusters.Tooling and integration for monitoring, reporting, and alarming services.Participate in proof-of-concept efforts and coordination for prospect clients.","duration":"Jan 2016 Jul 2018 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2018","start_date":"Jan 2016","subtitle":"Cybraics, Inc","title":"Team Lead"}],"url":"https://www.linkedin.com/company/cybraics"},{"company":"AirSage","company_id":"airsage","location":null,"positions":[{"description":"Support defining new products and feasibility.Long term road map definition for current and new systems.Research to improve Geo locations generated.SLA and monitoring for real time streams.","duration":"Jan 2014 Sep 2015 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2015","start_date":"Jan 2014","subtitle":"AirSage","title":"Team Lead and Architect"},{"description":"Design and develop live system to continuously produce locations from cell phone events.Data analysis to measure and improve geo location quality.Evaluation of hardware requirements for current and new systems.","duration":"Jan 2013 Jan 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2014","start_date":"Jan 2013","subtitle":"AirSage","title":"Team Lead"},{"description":"Development of Real Time Positioning Platform.Development of carrier antenna modeling system.Development of multiple utilities to process map data.","duration":"Jul 2011 Dec 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2012","start_date":"Jul 2011","subtitle":"AirSage","title":"Senior R&D Software Engineer"},{"description":"Architect and developer of platform for RealTime Traffic data processing and subsystemsintegration.Data analysis for positioning, movement, and travel time of events from the cell phonenetwork.Development of Geographical Information System (GIS) tools for data processing and visualization.","duration":"Jun 2010 Jul 2011 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2011","start_date":"Jun 2010","subtitle":"AirSage","title":"R&D Software Engineer"}],"url":"https://www.linkedin.com/company/airsage"},{"company":"Wise Ocean System Ltda","company_id":null,"location":"","positions":[{"description":"Data analysis using map and reduce framework with Hadoop.Development of several web applications for visualization and control of road traffic data.Development of backend spatial and routing tools.Data analysis for positioning in CDMA cell phone networks.TeleAtlas map product integration with current systems.Plugins for the spatial visualization tool QGis.Development of animations using Processing for data analysis. Data analysis using map and reduce framework with Hadoop.Development of several web applications for visualization and control of road traffic data.Development of backend spatial and routing tools.Data analysis for positioning in CDMA cell phone networks.TeleAtlas map product integration with current systems.Plugins for the spatial visualization tool QGis.Development of animations using Processing for data analysis.","duration":"2007 Jun 2010 3 years","duration_short":"3 years","end_date":"Jun 2010","start_date":"2007","subtitle":"Wise Ocean System Ltda","title":"Software Engineer"}],"url":""}]', '["LinkedIn User “I had the pleasure of working with Carlos on the identity team at LinkedIn. Carlos is a very experienced engineer with expertise in a broad range of technologies. Being thorough and detail-oriented, he demonstrates great craftsmanship in his work. He provides great feedback to other engineers in many areas. I totally enjoyed all types of discussions with him, be it larger design or smaller changes. He also promotes a very friendly working environment. He will be a great asset to any team.”","David Caduff “Carlos is a dedicated and passionate software engineer with the ability to conceptualize problems, organize his thoughts, identify and optimize important aspects, and implement with efficiency. These skills along with his deep understanding of technology makes him an invaluable member of any software engineering team.”"]'] User: ['Akhil Rane', 'Experienced QA AnalystSpecialties: Quality Assurance, Web Development.', 'Software Engineer working with .net technologies', 'Ziff Davis', '[{"company":"Ziff Davis","company_id":"ziff-davis-inc","industry":"Internet Publishing","location":"New York, New York","positions":[{"description":"","duration":"Apr 2014 - Present 7 years 6 months","duration_short":"7 years 6 months","end_date":"Present","start_date":"Apr 2014","subtitle":"Ziff Davis","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/ziff-davis-inc"},{"company":"kikin Inc.","company_id":"kikin-inc.","location":"Greater New York City Area","positions":[{"description":"Evaluate software requirements and worked closely with developers to create test procedures to thoroughly test the software.Highlights of Responsibilities and Accomplishments:-Collaborated with a cross-functional team to deliver Kikin’s mobile solution on Android and Chromeplatform-Devise overall test strategy, develop test plan and methodology, as well as make recommendations for appropriate testing tools.-Design, Develop and execute test plans.-Building Android System images with Kikin’s solution for testing, and releasing to external partners.-Construct testing environments that stimulate real world environments.-Extract appropriate logs and gather diagnostic information for issues encountered during testing.-Part of the team that successfully launched Kikin’s search solution in Germany, UK, and Ireland on Android devices for Lenovo, Alcatel, HTC, Samsung, and Vodafone","duration":"Sep 2012 Apr 2014 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2014","start_date":"Sep 2012","subtitle":"kikin Inc.","title":"Lead QA Engineer"}],"url":"https://www.linkedin.com/company/kikin-inc."},{"company":"Oddcast","company_id":"oddcast","location":"Greater New York City Area","positions":[{"description":"Provide lifecycle management of testing projects on software and large database applications using QC and various monitoring and scripting tools. Maintain cooperative relationships with developers and communicate with both technical and nontechnical stakeholders. Provide lifecycle management of testing projects on software and large database applications using QC and various monitoring and scripting tools. Maintain cooperative relationships with developers and communicate with both technical and nontechnical stakeholders.","duration":"Nov 2010 Nov 2012 2 years 1 month","duration_short":"2 years 1 month","end_date":"Nov 2012","start_date":"Nov 2010","subtitle":"Oddcast","title":"QA Engineer"}],"url":"https://www.linkedin.com/company/oddcast"},{"company":"York County Chamber of Commerce(Academic Project)","company_id":null,"location":"","positions":[{"description":"Tested database driven dynamic PHP based web applications-Tested website and database for Usability, User requirements and User Interface issues- Evaluated and Assessed potential risks- Analyzed the end user system and work environment, and technical skillsets of the end users to create an Interface- Developed, maintained, and assumed ownership of several testing documentations and testing tools such as Bug tracking system- Effectively created and executed test plan to create a virtual online Business Expo and Expo registration system- Part of a successful team which created a first of a kind virtual registration for a county chamber of commerce","duration":"Jan 2010 May 2010 5 months","duration_short":"5 months","end_date":"May 2010","start_date":"Jan 2010","subtitle":"York County Chamber of Commerce(Academic Project)","title":"Quality Assurance Analyst"}],"url":""},{"company":"C&IS Department at Penn State","company_id":null,"location":"","positions":[{"description":"-Supporting staff, faculty, and students of Penn State York with technical and non-technical issues.-Some of job responsibilities included responding to requests for technical assistance via phone and email, diagnose and resolve software and hardware issues, log all helpdesk interactions, redirect problem to appropriate resources and staying current with system information and updates. -Supporting staff, faculty, and students of Penn State York with technical and non-technical issues.-Some of job responsibilities included responding to requests for technical assistance via phone and email, diagnose and resolve software and hardware issues, log all helpdesk interactions, redirect problem to appropriate resources and staying current with system information and updates.","duration":"Feb 2009 May 2010 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2010","start_date":"Feb 2009","subtitle":"C&IS Department at Penn State","title":"Helpdesk Consultant"}],"url":""},{"company":"Penn State Office of C&IS","company_id":null,"location":"","positions":[{"description":"Responsible for designing, creating and publishing website and related content for the Office of C&IS at Penn State York.Worked in an agile based environment to create a website using CSS, HTML, Java standards and software packages including Dreamweaver, Microsoft Expression and Notepad++ Responsible for designing, creating and publishing website and related content for the Office of C&IS at Penn State York.Worked in an agile based environment to create a website using CSS, HTML, Java standards and software packages including Dreamweaver, Microsoft Expression and Notepad++","duration":"May 2009 Aug 2009 4 months","duration_short":"4 months","end_date":"Aug 2009","start_date":"May 2009","subtitle":"Penn State Office of C&IS","title":"Web Developer (Internship)"}],"url":""},{"company":"Academic Project for York County Juvenile Probation Department","company_id":null,"location":"","positions":[{"description":"\uf0b7 Analyzed existing Business Processes of York County Juvenile Probation department\uf0b7 Carried out Business Process Redesign functions to create to-be processes that were effective and efficient, reduced cost and saved time\uf0b7 Recommended Business Process changes to York County Juvenile Probation department \uf0b7 Analyzed existing Business Processes of York County Juvenile Probation department\uf0b7 Carried out Business Process Redesign functions to create to-be processes that were effective and efficient, reduced cost and saved time\uf0b7 Recommended Business Process changes to York County Juvenile Probation department","duration":"Jan 2009 May 2009 5 months","duration_short":"5 months","end_date":"May 2009","start_date":"Jan 2009","subtitle":"Academic Project for York County Juvenile Probation Department","title":"Business Analyst"}],"url":""}]', '["Bob Marchildon “Akhil and I worked on a number of projects at Oddcast. Akhil was motivated, reliable, and was quickly able to take on more responsibility outside the scope of his initial role. Would highly recommend.”","Viren Patel “Akhil has unparalleled ability to locate extremely hard to identify and interesting bugs. He is one of the most prolific bug submitters I have come across during my career as a developer. As a part of a QA team, Akhil had a very good relationship with the developers, and he is willing to take responsibility and assume leadership whenever necessary. I would highly recommend Akhil for a QA position.”"]']### Assistant: The agent's job is to develop and integrate applications with a focus on data pipelines, and today the user is reaching out to the agent because they need assistance with quality assurance and testing for their software engineering project.
### Human: Agent: ['Heather Banis', 'For some it may be hard to believe, but my work ethic started when I was in elementary school and my mom let my twin sister and I ride our bikes to the farm next door to pick strawberries. The more strawberry containers filled, the more change you collected. At that time, it was never truly about the money, but the feeling of accomplishment and of course competing with the boys on who filled the most containers. Almost 35 years later, I cannot say a lot has changed: - I don\'t ever give up and am a competitor by nature. (4 sport athlete in HS and basketball in college) - I am not scared to speak up when I think there is a problem or have a better solution to save the company money or time - I love taking on new challenges and challenging myself to add new tools to my skillset - I enjoy multi-tasking and will work early and stay late if that means it gets the job done - I believe in learning from your mistakes and to not invest a lot of time in looking back - I live by the motto - "Actions Speak Louder Than Words". I enjoy making new professional acquaintances. Reach out if you want to talk business, technology, mentoring or volunteering. Specialties: Sales Excellence, Business Analytics Sales Operations Management, Marketing Strategy, Marketing Communications, Event Management.', 'Driven to Deliver Excellence \| Marketing \| Sales Analytics', 'Heidelberg North America', '[{"company":"Heidelberg North America","company_id":"heidelbergnorthamerica","industry":"Printing","location":"","positions":[{"description":"Manage daily activities of the sales support department for Heidelberg USA. Department supports multiple sales teams with $300 million in sales across multiple product lines in both equipment and services. Department duties include; oversee all aspects of sales support for sales forecasting, compensation development (quota tracking and year-end results), customer event management and executive presentations. Additionally responsible for the management of Direct Marketing Call Center. Responsible for growing sales and customer contacts. Work directly with product management on campaign development and implementation (call, email and direct marketing campaigns). In 2013 took over the responsibility of the implementation and management of the new CRM tool, Microsoft Dynamics. Trained over 150 Sales Representatives (in both the United States and Canada) during the initial launch.","duration":"May 2004 - Present 17 years 11 months","duration_short":"17 years 11 months","end_date":"Present","start_date":"May 2004","subtitle":"Heidelberg North America","title":"Director Marketing & Sales Excellence"}],"url":"https://www.linkedin.com/company/heidelbergnorthamerica"},{"company":"Rochester Institute of Technology","company_id":"rochester-institute-of-technology","location":"","positions":[{"description":"•Devoted to pure research and technical writing for the printing industry.•Collaborated with various faculty members and industry partners to execute research projects:•Project #1: Investing in Digital Color…The Bottom Line•Project #2: Marketing Communications Demand Chain •Devoted to pure research and technical writing for the printing industry.•Collaborated with various faculty members and industry partners to execute research projects:•Project #1: Investing in Digital Color…The Bottom Line•Project #2: Marketing Communications Demand Chain","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"Rochester Institute of Technology","title":"Sloan Scholar"}],"url":"https://www.linkedin.com/company/rochester-institute-of-technology"},{"company":"Heidelberg USA, Inc","company_id":"heidelberg","location":"","positions":[{"description":"•Executed projects requested by senior management, while reporting directly to the President, including business excellence reviews and market share analysis.•Extracted knowledge and skills through active participation within the Product Management, Marketing, and Administration units. •Implemented process improvement solutions where they were appropriate and necessary. •Executed projects requested by senior management, while reporting directly to the President, including business excellence reviews and market share analysis.•Extracted knowledge and skills through active participation within the Product Management, Marketing, and Administration units. •Implemented process improvement solutions where they were appropriate and necessary.","duration":"2001 2002 1 year","duration_short":"1 year","end_date":"2002","start_date":"2001","subtitle":"Heidelberg USA, Inc","title":"Management Trainee and Assistant to the CEO"}],"url":"https://www.linkedin.com/company/heidelberg"},{"company":"RIT Print and Postal HUB","company_id":null,"location":"","positions":[{"description":"Customer Service Representative•Assisted with the launch and management of the campus print shop; coordinating all personnel, training, and marketing strategy Assistant to the Dean of Finance, RIT•Researched and assisted with the business plan and implementation of the campus quick printer (RIT Print and Postal HUB). Customer Service Representative•Assisted with the launch and management of the campus print shop; coordinating all personnel, training, and marketing strategy Assistant to the Dean of Finance, RIT•Researched and assisted with the business plan and implementation of the campus quick printer (RIT Print and Postal HUB).","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"RIT Print and Postal HUB","title":"Assistant to the Dean of Finance and Customer Service Representative"}],"url":""},{"company":"Xerox","company_id":"xerox","location":"","positions":[{"description":"Systems Engineer for the DocuColor 2060/2045 - Internship•Coordinated and designed a variety of troubleshooting applications for the DocuColor 2060/2045.•Assembled and maintained the database for integration solutions to the DocuColor.•Reported and presented results to all engineers involved in the development throughout three continents.Education Systems Engineer for the DocuColor 2060/2045 - Internship•Coordinated and designed a variety of troubleshooting applications for the DocuColor 2060/2045.•Assembled and maintained the database for integration solutions to the DocuColor.•Reported and presented results to all engineers involved in the development throughout three continents.Education","duration":"May 1999 Aug 2000 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2000","start_date":"May 1999","subtitle":"Xerox","title":"Systems Engineer for the Docucolor 2045/2060"}],"url":"https://www.linkedin.com/company/xerox"}]', '["Chris Brooks “During the year plus that I worked with Heather at Heidelberg she impressed me with the dedication she had to the job and the people on her team. She effectively managed an endless list of events, campaigns, demanding customers while always looking to support and promote those that supported her. I personally learned a lot from Heather and would recommend her for any challenge she’s looking to take on in the future.”","Ed Young “Heather is a high performance, high results, completely engaged professional. Knowledge, skill and innovation with proven talent to drive and guide or sales strategy. I am pleased to offer a strong recommendation built on many years of teamwork, trust and confidence in Heather’s performance. Top results delivered always ! Kind Regards Ed ”"]'] User: ['Andrea Foley', 'I match healthcare providers with hospitals and communities that need them', 'Regional Recruiter at HealthTrust Workforce Solutions', 'HealthTrust Workforce Solutions', '[{"company":"HealthTrust Workforce Solutions","company_id":"healthtrust-workforce-solutions","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"HealthTrust Workforce Solutions","title":"Regional Recruiter"},{"description":"","duration":"Mar 2021 Jul 2021 5 months","duration_short":"5 months","end_date":"Jul 2021","start_date":"Mar 2021","subtitle":"HealthTrust Workforce Solutions","title":"Staffing Recruiter"}],"url":"https://www.linkedin.com/company/healthtrust-workforce-solutions"},{"company":"Curative","company_id":"curativetalent","location":null,"positions":[{"description":"","duration":"Aug 2019 Feb 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2021","start_date":"Aug 2019","subtitle":"Curative","title":"Recruiter"},{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"THMED, LLC","title":"Research"}],"url":"https://www.linkedin.com/company/curativetalent"},{"company":"Nordstrom","company_id":"nordstrom","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jul 2016 Aug 2019 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2019","start_date":"Jul 2016","subtitle":"Nordstrom","title":"Retail Sales Associate"}],"url":"https://www.linkedin.com/company/nordstrom"},{"company":"Dallas AFL-CIO","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Mar 2016 Jun 2016 4 months","duration_short":"4 months","end_date":"Jun 2016","start_date":"Mar 2016","subtitle":"Dallas AFL-CIO","title":"Political Director"}],"url":""},{"company":"Multiple Political Campaigns","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Sep 2011 Nov 2014 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2014","start_date":"Sep 2011","subtitle":"Multiple Political Campaigns","title":"Field Director"}],"url":""},{"company":"National Treasury Employees Union","company_id":"national-treasury-employees-union","location":"Washington, D.C.","positions":[{"description":"","duration":"Jan 2009 Jul 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2011","start_date":"Jan 2009","subtitle":"National Treasury Employees Union","title":"Project Field Organizer TSA Campaign"}],"url":"https://www.linkedin.com/company/national-treasury-employees-union"},{"company":"Colorado Coordinated Campaign","company_id":"colorado-coordinated-campaign","location":"Denver, CO","positions":[{"description":"","duration":"Dec 2007 Nov 2008 1 year","duration_short":"1 year","end_date":"Nov 2008","start_date":"Dec 2007","subtitle":"Colorado Coordinated Campaign","title":"Field Organizer"}],"url":"https://www.linkedin.com/company/colorado-coordinated-campaign"}]', '["Kelly Tracy “Andrea is focused and driven and professional. She was a fantastic organizer.”","Darrlynn Franklin “I have known Andrea Martin Foley in her role as the Campaign Director for the Alexandria Democratic Committee\'s Coordinated Campaign where she performed exemplary service. Whenever I called the Alexandria Democratic Committee office, Ms. Foley was always willing to help. She was a great resource during the 2012 General Election. Her expertise of the complex VAN on-line database which was used to access registered voter data and elections in the Commonwealth of Virginia was very helpful. Ms. Foley always displayed a professional demeanor and her organizational skills are unparalleled. Ms. Foley brings knowledge, skill, abilities and grace to any environment she is placed in and I highly recommend her.”"]']### Assistant: The agent's job is to manage daily activities of the sales support department, oversee sales forecasting, and customer event management, while the user is reaching out to the agent because they need assistance in matching healthcare providers with hospitals and communities that need them.
### Human: Agent: ['Irina Levina', 'Effective Leader & Strategist offering 20 years of experience with special emphasis on Financial Services. An energetic manager with a passion for developing and launching industry-first products, building long-term client relationships, spearheading process improvements to help drive corporate growth and operational efficiencies. Well-organized, result-oriented problem solver with tested leadership skills and ability to organize and oversee multiple concurrent projects in fast paced environment, under tight timeline. Expert communicator with a track record of successful facilitation and collaboration among Business stakeholders and IT teams across organization.', 'Vice President \| Program Manager, Agile Transformation Coach, Senior Software Analyst', 'JPMorgan Chase & Co.', '[{"company":"JPMorgan Chase & Co.","company_id":"jpmorganchase","industry":"Financial Services","location":"Jersey City, NJ","positions":[{"description":"","duration":"Mar 2021 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Mar 2021","subtitle":"JPMorgan Chase & Co.","title":"Vice President"}],"url":"https://www.linkedin.com/company/jpmorganchase"},{"company":"Morgan Stanley","company_id":"morgan-stanley","location":null,"positions":[{"description":"","duration":"Jan 2017 Mar 2021 4 years 3 months","duration_short":"4 years 3 months","end_date":"Mar 2021","start_date":"Jan 2017","subtitle":"Morgan Stanley","title":"Vice President: Program Manager"},{"description":"","duration":"Jan 2009 Jan 2017 8 years 1 month","duration_short":"8 years 1 month","end_date":"Jan 2017","start_date":"Jan 2009","subtitle":"Morgan Stanley","title":"Dev Lead"}],"url":"https://www.linkedin.com/company/morgan-stanley"},{"company":"Citi","company_id":"citi","location":"New York, New York, United States","positions":[{"description":"","duration":"Jun 2004 Jan 2009 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2009","start_date":"Jun 2004","subtitle":"Citi","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/citi"},{"company":"Quality Design Plus","company_id":null,"location":"New York, New York, United States","positions":[{"description":"","duration":"Nov 2001 Jun 2004 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jun 2004","start_date":"Nov 2001","subtitle":"Quality Design Plus","title":"Software Developer"}],"url":""}]', '["Suleman Tahir “Well-organized and detail-oriented are a few phrases that come to mind when I think about Irina. I had the pleasure of working with her for three years at Morgan Stanley Wealth Management. Irina expertly filled the role of Team Lead within 3D Financials team. Her ability to juggle multiple projects concurrently made a dramatic difference to the overall productivity of our team. She is a proactive, result oriented, hands-on Technical professional with solid execution skills. As an individual contributor and a Technical Lead, Irina earns my highest recommendation.”","Vadim Skoblitskiy, PMP, CSM “Irina is a very conscientious, professional individual with excellent analytical skills, extremely reliable and self-sufficient. She has unique qualities and work ethic which make her stand head and shoulders above her peers. She is extremely detailed orientated, takes 100% ownership over quality of her work, and demands that from others. I often relied on her insightful feedback in solving complicated technical and business solutions. Irina ensures delivery is not just want the business \'WANTS\\" but truly what the business \\"NEEDS\\".”"]'] User: ['Don Sparrow', 'Experienced System Engineer with a demonstrated history of working in the information technology and services industry. Strong healthcare services professional skilled in Government, Customer Relationship Management (CRM), IT Strategy, Team Building and data analysis.', 'MITRE Corporation', 'MITRE Corporation', '[{"company":"MITRE Corporation","company_id":null,"location":"Windsor, MD","positions":[{"description":"","duration":"May 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"May 2019","subtitle":"MITRE Corporation","title":"Principal Systems Engineer"}],"url":""}]', '["Jamil Scott “I can\'t say enough good things about Don. He is an effective leader, and manager. I have worked on several projects with him. He is effective at giving clear direction and letting people accomplish their tasks. It is always a pleasure working for Don.”","Geoffrey Raines “Don has that rare combination of outstanding technical engineering skills combined with strong customer relationship acumen that makes for a successful project engagement. He is also a lot of fun to work with.”"]']### Assistant: The agent's job is to lead and strategize in the financial services industry. Today, the user is reaching out to the agent because they need guidance on IT strategy and team building for a government project.
### Human: Agent: ['Peter J. Lee', 'My mission is to glorify God by reflecting his character and making followers of Jesus who make followers of Jesus.', "Downtown Minister of Campus Development at Houston's First Baptist Church", "Houston's First Baptist Church", '[{"company":"Houston\'s First Baptist Church","company_id":"houston%27s-first-baptist-church","industry":"Religious Institutions","location":null,"positions":[{"description":"Supporting Campus Pastor to implement mission, vision, and strategy of a multi-site church contextualized for local campus. Providing oversight & support for four staff members, ensuring campus-wide alignment in the areas of worship, assimilation, NextGen (birth-high school), college, and young adults. Leading adult discipleship small group ministry through volunteer recruitment and training, organizing mid-week discipleship programming, men\'s and women\'s ministry. Overseeing guest experience ministry to eliminate barriers for guests & guide them from attenders to active members. Addressing facility-related issues and needs that arise at the campus. Developing and equipping the campus for local outreach and evangelism, domestic and international mission opportunities. Managing and expanding partnerships with ministry partners, missionaries, and churches in our city, nation, and world. Preaching in Sunday Worship Services and special events as part of campus preaching team. Administering the ordinances of Lord\'s Supper and baptism.","duration":"Apr 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2022","subtitle":"Houston\'s First Baptist Church","title":"Downtown Minister of Campus Development"},{"description":"Oversaw assimilation strategy and processes for first-time guests, baptism candidates, & prospective members leading to an overall rate of 80+% becoming church members after initial point of contact & 26% of new members joining via baptism in the latest calendar year; Taught groups and coached individuals to identify their spiritual gifts and God-given design via PLACE process to effectively serve in ministry; Developed and implemented targeted outreach ministry to meaningfully demonstrate and declare the gospel to local community; Expanded partnerships with local organizations to mobilize members in serving the community; Collaborated with domestic and international missionaries and ministry partners for long-term partnership and short-term mission trips; Regularly taught discipleship courses; Preached occasionally in Sunday Worship gathering and regularly served as stage host; Administered the ordinances of Lord’s Supper and baptism.","duration":"Sep 2019 Mar 2022 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2022","start_date":"Sep 2019","subtitle":"Houston\'s First Baptist Church","title":"Downtown Minister of Connection and Mobilization"},{"description":"Recruited and trained volunteers to implement strategy for adult on-campus and off-campus small groups where, in a April 2019 survey, 72% of adults in a small group stated it contributed to their growth \\"quite a bit\\" or \\"immensely\\" over the past 12 months (the highest % of any campus); Launched the men\'s and women\'s ministry by recruiting lay leaders and providing ongoing coaching; Led and shaped assimilation process at a campus where 17% of attenders were unchurched prior to attending the church (the highest % of any campus); Taught discipleship courses in large group environments and coached individuals to identify their spiritual gifts and God-given design, contributing to 69% of our campus reporting regularly serving at least once a month or more; Developed and implemented targeted outreach events to meaningfully demonstrate and declare the gospel to neighboring residents; Expanded partnerships with local organizations to mobilize members in serving the community; Led short-term mission trips to support domestic church partners; Administered the ordinances of Lord’s Supper and baptism.","duration":"Jul 2012 Aug 2019 7 years 2 months","duration_short":"7 years 2 months","end_date":"Aug 2019","start_date":"Jul 2012","subtitle":"Houston\'s First Baptist Church","title":"Downtown Minister of Outreach and Spiritual Formation (Downtown Ministry Associate, pre-ordination)"},{"description":"Worked full-time in two roles at the Downtown and Loop Campus; Established college ministry at the inception of the Downtown Campus, the first multi-site campus of Houston’s First; Taught weekly Bible studies relevant to undergraduate students; Trained student discipleship group leaders and led weekly men’s discipleship group; Recruited and trained volunteers for service in college ministry; Coordinated seasonal intramural leagues by overseeing budgeting, scheduling, finalizing rules and format, and communicating with team leaders on all details related to the league; Communicated with local facilities and officiating groups for scheduling field usage, appropriate personnel, and issuing timely payments; Supervised game day execution of leagues including setup, schedule and volunteer management, and resolving conflicts.","duration":"Jul 2011 Jun 2012 1 year","duration_short":"1 year","end_date":"Jun 2012","start_date":"Jul 2011","subtitle":"Houston\'s First Baptist Church","title":"Recreation Ministry Associate, College Ministry Coordinator"},{"description":"Trained and mobilized volunteers for various community programs and events including annual Christmas Store, English as a Second Language and computer courses, Food Pantry and Clothes Closet, and children’s apartment ministry; Oversaw multiple facility projects to completion by working with city officials, local contractors and volunteers; Scheduled usage of facility and ensured sufficient support for five local ministries.","duration":"May 2010 Jun 2011 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2011","start_date":"May 2010","subtitle":"Houston\'s First Baptist Church","title":"Faith Center Associate Director"}],"url":"https://www.linkedin.com/company/houston%27s-first-baptist-church"},{"company":"Quillian Center - First Methodist Houston","company_id":null,"location":"Houston, Texas","positions":[{"description":"Led elementary-middle school aged children in after school program activities, assisted with adult recreation leagues. Led elementary-middle school aged children in after school program activities, assisted with adult recreation leagues.","duration":"Feb 2010 Apr 2010 3 months","duration_short":"3 months","end_date":"Apr 2010","start_date":"Feb 2010","subtitle":"Quillian Center - First Methodist Houston","title":"Recreation and After-School Staff"}],"url":""},{"company":"Houston\'s First Baptist Church","company_id":"houston%27s-first-baptist-church","location":"Houston, Texas","positions":[{"description":"Provided exceptional customer service to clients, handling member check-in, providing solutions to questions or complaints, and overseeing on-site events involving rented facilities. Provided exceptional customer service to clients, handling member check-in, providing solutions to questions or complaints, and overseeing on-site events involving rented facilities.","duration":"Oct 2009 Feb 2010 5 months","duration_short":"5 months","end_date":"Feb 2010","start_date":"Oct 2009","subtitle":"Houston\'s First Baptist Church","title":"Fitness Center Front Desk Attendant"}],"url":"https://www.linkedin.com/company/houston%27s-first-baptist-church"},{"company":"Teach For America","company_id":"teach-for-america","location":"Houston, Texas Area","positions":[{"description":"Became certified teacher in state of Texas for grades K-4; Taught summer school classes for kindergarten in Houston Independent School District (HISD). Became certified teacher in state of Texas for grades K-4; Taught summer school classes for kindergarten in Houston Independent School District (HISD).","duration":"Jun 2009 Sep 2009 4 months","duration_short":"4 months","end_date":"Sep 2009","start_date":"Jun 2009","subtitle":"Teach For America","title":"Corps Member"}],"url":"https://www.linkedin.com/company/teach-for-america"},{"company":"New York Mets","company_id":"new-york-mets","location":"Flushing, NY","positions":[{"description":"Researched and contributed content for publication, created media passes, and prepared documents and press areas for home games and events; Facilitated front office employees and affiliated media members remain up-to-date on Major League Baseball reports by compiling and distributing daily news reports by local media; Supported the Media Relations department by assisting callers with inquiries, making copies, sorting and distributing mail, sending faxes, and mailing packages. Researched and contributed content for publication, created media passes, and prepared documents and press areas for home games and events; Facilitated front office employees and affiliated media members remain up-to-date on Major League Baseball reports by compiling and distributing daily news reports by local media; Supported the Media Relations department by assisting callers with inquiries, making copies, sorting and distributing mail, sending faxes, and mailing packages.","duration":"Jan 2009 Apr 2009 4 months","duration_short":"4 months","end_date":"Apr 2009","start_date":"Jan 2009","subtitle":"New York Mets","title":"Media Relations Intern"}],"url":"https://www.linkedin.com/company/new-york-mets"}]', '["Sarah Lee “Peter is always one step ahead, thinking about event dates and deadlines for ministry-related materials. He not only cares about doing his job well, but he cares for the people he works with. He is always willing to share the knowledge and wisdom God has given him, and he is a wonderful encourager.”","Paul Cordova “Peter Lee is a caring and compassionate spiritual leader. He is well-organized, proactive and innovative. He has many skill sets, including the use of computer technology, great communication skills and the coordination of specialized activities. He is very astute at facilitating large meetings as well small gatherings. ”"]'] User: ['Blake Kleppe', 'Medicare Planning; Medicare Supplements; Life Insurance; Wills & Trusts; Legacy and Gift Planning', 'President at Medigap Online Inc.', 'Medigap Online Inc.', '[{"company":"Medigap Online Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2015 - Present 6 years 7 months","duration_short":"6 years 7 months","end_date":"Present","start_date":"Apr 2015","subtitle":"Medigap Online Inc.","title":"President"}],"url":""},{"company":"Valued Retirement Solutions","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2013 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"Nov 2013","subtitle":"Valued Retirement Solutions","title":"Owner"}],"url":""},{"company":"Bankers Life and Casualty Company","company_id":"bankers-life-and-casualty","location":"Sarasota, Florida Area","positions":[{"description":"","duration":"Dec 2010 Nov 2013 3 years","duration_short":"3 years","end_date":"Nov 2013","start_date":"Dec 2010","subtitle":"Bankers Life and Casualty Company","title":"Insurance Agent"}],"url":"https://www.linkedin.com/company/bankers-life-and-casualty"},{"company":"Ballroom Dance","company_id":null,"location":"","positions":[{"description":"- Founding professional and manager in a Ballroom Dance studio.- Set up systems and processes to manage sales, account management, and financial performances.- Actively participated in the marketing planning and adverstising.- Established sales process to increase and stabalize new client retention. - Founding professional and manager in a Ballroom Dance studio.- Set up systems and processes to manage sales, account management, and financial performances.- Actively participated in the marketing planning and adverstising.- Established sales process to increase and stabalize new client retention.","duration":"Mar 2009 Nov 2010 1 year 9 months","duration_short":"1 year 9 months","end_date":"Nov 2010","start_date":"Mar 2009","subtitle":"Ballroom Dance","title":"Small Business Entrepreneur / Professional Ballroom Dancer"}],"url":""},{"company":"Comverse","company_id":"mavenir","location":null,"positions":[{"description":"Prepared and analyzed Key Performance Indicators for weekly operational reviews, as well as for monthly/quarterly executive reviews.Founding member of our Penalty Reduction Team, providing the inputs and metrics to allow us to forecast and minimize owed penalties.Provided regional performance numbers for our Business Scorecard.Focal point for all of our Customer Satisfaction processes, from collection of feedback, to our Lessons Learned and Corrective Action Plans.","duration":"Aug 2008 Mar 2009 8 months","duration_short":"8 months","end_date":"Mar 2009","start_date":"Aug 2008","subtitle":"Comverse","title":"Planning & Control"},{"description":"","duration":"Sep 2004 Mar 2009 4 years 7 months","duration_short":"4 years 7 months","end_date":"Mar 2009","start_date":"Sep 2004","subtitle":"Comverse","title":"Planning & Control"},{"description":"An originating member of a new Business Unit, for Process Integration and Strategic Metrics Improvement, within Comverse Americas Service organization, defined the scope, structure and goals of the group.Owned Process re-designs and Integration for consolidation of call centers to allow strategic ability to support our customers better.Utilized Metrics and gap analysis to identify new systems and tools that improved the experience and level of service provided to our customers.Worked with system project managers to make sure the functional business requirements were present in the systems designs.","duration":"Feb 2006 Aug 2008 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2008","start_date":"Feb 2006","subtitle":"Comverse","title":"Service Analyst"},{"description":"Answer and respond to customer calls as first line of support.Enter and route Service Requests to appropriate tier of support.Owned process redesign, process improvements, process documentation and implementation.Key user for new application implementations (e.g. Oracle CRM) responsible for gaining expertise in the functionality, testing business and process scenarios, training, and post implementation support.Trained new and existing call center staff on processes and best practices.","duration":"Jan 2005 Feb 2006 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2006","start_date":"Jan 2005","subtitle":"Comverse","title":"Call Center Technical Lead"},{"description":"Tested and reconfigured drives to meet customer specifications during an upgrade of their systems.Tested customer Returned Materials and assessed whether they were functioning correctly or defined the fault. Acted as backup for Shipping and Receiving activities.Experienced with Oracle Order Management (OM) and meeting tight customer timelines.Project lead for inventory control and analysis activities.","duration":"Sep 2004 Jan 2005 5 months","duration_short":"5 months","end_date":"Jan 2005","start_date":"Sep 2004","subtitle":"Comverse","title":"Operations Engineer"}],"url":"https://www.linkedin.com/company/mavenir"},{"company":"Comverse Network Systems","company_id":"comverse-network-systems","location":"","positions":[{"description":"","duration":"2004 2009 5 years","duration_short":"5 years","end_date":"2009","start_date":"2004","subtitle":"Comverse Network Systems","title":"Planning & Control Analyst"}],"url":"https://www.linkedin.com/company/comverse-network-systems"},{"company":"SOL Corporation","company_id":null,"location":"","positions":[{"description":"Managed inventory, shipping and receiving for a small manufacturing company.Supervised product installations. Managed inventory, shipping and receiving for a small manufacturing company.Supervised product installations.","duration":"Jan 2004 Sep 2004 9 months","duration_short":"9 months","end_date":"Sep 2004","start_date":"Jan 2004","subtitle":"SOL Corporation","title":"Manufacturing Operations Manager"}],"url":""}]', '["Lev Kaufman “I worked with Blake for about 2-3 years in Customer Services department covering North America major customers. Blake was always very cooperative, put great attention to our needs, was flexible to changes, very professional and efficient. I appreciate a lot collegues like Blake - responsive, accurate, reliable, loyal. It is a pleasure to cooperate with a person with great both professional approach and personality. He is very valuable for the organization and I truly recommend him to everyone.”","Bill Barrasso “I worked with Blake for several years and he is a very reliable business partner. Many times, he can anticipate what is needed from the teams he supports and pro-actively provides the required data. As we were defining our reporting needs to support a new organizational structure, Blake helped us to consolidate multiple requests into a cohesive reporting format. He helped to reduce redundancy and provided a clear representation of the metrics and Key Performance Indicators that we needed to report regularly. Even under pressure, Blake was very calm and methodical in his approach to meeting our needs and those of his other demanding internal customers. I appreciated Blake\'s efforts on behalf of my team and would recommend him to any organization that needs a solid guy to help stabilize their information management functions.”"]']### Assistant: The agent's job is to provide legacy and gift planning services, and today the user is reaching out to the agent because they need assistance with Medicare planning and life insurance.
### Human: Agent: ['Nuno Teles', 'President and External Board Director with international experience in growing businesses in a profitable and sustainable way.', 'President Diageo Beer Company, USA.', 'Diageo', '[{"company":"Diageo","company_id":"diageo","industry":"Beverage Manufacturing","location":"Norwalk, Connecticut","positions":[{"description":"","duration":"Mar 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Mar 2018","subtitle":"Diageo","title":"President Diageo Beer Company"}],"url":"https://www.linkedin.com/company/diageo"},{"company":"The HEINEKEN Company","company_id":"heineken","location":null,"positions":[{"description":"A business delivering net sales above 3,0 Billion USD managing a portfolio of 11 brands out of which 7 national strategic ones. Leading a team of 62 people covering Brand, Innovation, CMI and Media teams across the all of USA . Managing an ATL BTL budget of above +200M USD.","duration":"Mar 2014 Mar 2018 4 years 1 month","duration_short":"4 years 1 month","end_date":"Mar 2018","start_date":"Mar 2014","subtitle":"The HEINEKEN Company","title":"Chief Marketing Officer USA"},{"description":"Awarded the prize of “Best Marketing Professional 2012” by LIDE (a group of the top 100 companies in Brasil) due to the work done with Heineken and Kaiser brands. A business delivering sales above 2,2 Billion reais, managing a portfolio of 10 brands out of which 4 national strategic ones. Leading a team of 72 people covering brand, innovation and regional marketing teams across the 16 strategic route to market partners, the Coke bottlers in Brasil.","duration":"May 2010 Mar 2014 3 years 11 months","duration_short":"3 years 11 months","end_date":"Mar 2014","start_date":"May 2010","subtitle":"The HEINEKEN Company","title":"Chief Marketing Officer - BRAZIL"},{"description":"Having as main accountability the coordination of the common marketing agenda for 10 countries in WE region ( UK, FR, NL, SP, IT, PT, FI, SW, IR, BE) as well as setting main innovation initiatives for the region.","duration":"2008 Jul 2010 2 years","duration_short":"2 years","end_date":"Jul 2010","start_date":"2008","subtitle":"HEINEKEN","title":"Chairman Marketing Steering Committee at Heineken Western Europe - Innovation Manager Western Europe"},{"description":"Managing a brand portfolio of 6 beer brands out of which Sagres a Portuguese brand with net sales above 200meuros, two water brands out of which Luso a Portuguese brand with net sales above 50meuros and a soft drink brands portfolio. Leading a department of 29 people covering areas of four Business Units, Innovation, Brand Management, Consumer Insight, Sponsoring and Sports Marketing.From September 08 - Chairman of the HEINEKEN WE Marketing Steering CommitteeDeliverables: leadership of the marketing platform agenda for the WE region in order to shape and improve marketing performance through the cooperation in a group of 10 countries (UK, FR, IT, SP, NL, PT, FI, IR, SW and B).From October 07 to April 08 - Acting as Group Marketing Director and Member of the S&N Board of Directors for the UK, FR, PT, B, FI, Asia and Rusia, leading a group of 4 people based in France, Scotland and UK, with Innovation responsabilities and cross country business projects.","duration":"Oct 2004 Jul 2010 5 years 10 months","duration_short":"5 years 10 months","end_date":"Jul 2010","start_date":"Oct 2004","subtitle":"The HEINEKEN Company","title":"General Marketing Director- Member of the Executive Committee - PORTUGAL"}],"url":"https://www.linkedin.com/company/heineken"},{"company":"Coca-Cola FEMSA","company_id":"coca-cola-femsa","location":"","positions":[{"description":"Brand Portfolio Strategy and Brand Equity Iprovement in order to leverage the strenght of the Coke Brasil RTM system in Beer. Brand Portfolio Strategy and Brand Equity Iprovement in order to leverage the strenght of the Coke Brasil RTM system in Beer.","duration":"2010 Mar 2014 4 years","duration_short":"4 years","end_date":"Mar 2014","start_date":"2010","subtitle":"Coca-Cola FEMSA","title":"distribution partner with Heineken"}],"url":"https://www.linkedin.com/company/coca-cola-femsa"},{"company":"Lacoste","company_id":"lacoste","location":"","positions":[{"description":"Manager and shareholder of my family group of companies with a total turnover of 30 million euros, an annual cash flow of 3 million euros and responsibilities over 250 employees. The business covers a wholesale area, representing in Portugal 10 different companies, as well as, a retail business with 30 stores, 16 mono-brand and 14 multi-brand. Having General Business responsibilities of 3 companies;Topo de Gama, Lda. : operating in the optical market with the following brands; Calvin Klein, Boss, DKNY, Nike, Nautica, S.T. Dupont and Chopard.Profisport, Lda: operating in the sports market with the brand UMBRO, sponsors of the England team.Manuel F. Monteiro: operating in the luggage market with the brands Delsey and Kipling.Reporting annually to the worldwide board of Marchon (optical) in NY, USA and Umbro ITL in Manchester United Kingdom. Main achievements -Delivering above net sales and operating profit targets for the 3 companies for 02, 03 and 04.-Implementation of a strong cost reduction program as well as a people restructuring program, that resulted in 1,2meuros annual savings. -Assuming full responsibility of leading a team for the development and launch of a new lifestyle brand, including putting together the financial structure with leading banks and that lead to the foundation of a new company, HELVETICA, SA (www.helveticawear.com). The launch took place in September 04 with the opening of 2 stores in Colombo and Amoreiras shopping centres.","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"Lacoste","title":"General Manager Wholesale"}],"url":"https://www.linkedin.com/company/lacoste"},{"company":"ONI","company_id":"oni","location":"","positions":[{"description":"Reporting to the company Board and responsible for defining the branding strategy, including above and bellow the line communication, packaging, store concept, trade marketing strategy and media negotiations, for both the mass market and the business market. Being a start up company this project gave me a deep experience in managing a team of 8 managers through very difficult moments keeping motivation level high and a real winning team spirit.Main achievements -Ready to launch: Brand, Advertising Campaign and Packaging-Ready to launch: Retail concept with a Pilot Store tested in our facilities and with a roll out plan of 50 stores with national coverage.","duration":"2001 2002 1 year","duration_short":"1 year","end_date":"2002","start_date":"2001","subtitle":"ONI","title":"Brand Communication Director"}],"url":"https://www.linkedin.com/company/oni"},{"company":"Unilever","company_id":"unilever","location":null,"positions":[{"description":"Reporting to the Marketing Director and responsible for defining the country strategy and development of major brands of both Hair and OralCare categories as well as the development of the skills and competencies of 4 managers. Responsible for defining the LeverElida Company strategy on e-business reporting to the Unilever (Food/Ice Cream/HPC) Strategic Director on E-Business and One-to-One marketing. Awards-2000 Unilever OBJ Award for best advertising campaign Fima/Lever/Iglo -2000 Unilever OBJ Award for achieving growth and profit plans Hair Care-2000 Unilever Europe Award for “An inspirational business proposal”","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Unilever","title":"Marketing Manager"},{"description":"Based in the European Unilever Hair Innovation Centre reporting to the European Marketing Director and responsible for the Organics innovation plan for Europe. In charge of managing the innovation projects in terms of advertising, formulation and packaging as well as coordinating the business in 11 European countries; UK, IRL, CH, P, N, FF, DK, SW, NL, GR and AUT. Main achievements – oEuropean relaunch of the Organics brand in 98 and launch of Styling range in UK and Greece.oAchieving European growth and profit plans","duration":"1997 1999 2 years","duration_short":"2 years","end_date":"1999","start_date":"1997","subtitle":"Unilever","title":"European Innovation Manager - Paris"}],"url":"https://www.linkedin.com/company/unilever"},{"company":"Unilever HPC","company_id":"unilever","location":"","positions":[{"description":"Reporting to the Marketing Manager and responsible for managing and developing the major brands: Organics, Linic, Sunsilk, Timotei and Dimension.Reporting to the Fima/Lever/Iglo Media Buyer and responsible for managing the media buying of the Elida Fabergé major brands. Reporting to the Marketing Manager and responsible for managing and developing the major brands: Organics, Linic, Sunsilk, Timotei and Dimension.Reporting to the Fima/Lever/Iglo Media Buyer and responsible for managing the media buying of the Elida Fabergé major brands.","duration":"1993 1996 3 years","duration_short":"3 years","end_date":"1996","start_date":"1993","subtitle":"Unilever HPC","title":"Hair Brand Manager and Media Manager"}],"url":"https://www.linkedin.com/company/unilever"}]', '["Dirk De Vos “I have never met anyone as creative as Nuno. He is constantly ‘out of the box’. Makes big and bold moves to disrupt and cut through. Truly understands brands and how to connect intimately with consumers through storytelling. Builds businesses like no other !”","Felipe Maluf “Nuno is a great manager. I had the opportunity to work directly with him in the Heineken Brazil, where I learned a lot about the MKT and how to lead a major beer brand the top of its segment strategy. A great motivator, with humility and with an extremely refined vision. I hope someday to have the opportunity to work together again. Thank you !! Success. FM”"]'] User: ['Michael Shaler', 'Specialties: Driving incremental revenue and strategic outcomes through direct and indirect sales: enterprise, cloud, OEMs, GSIs, alliances, and VARs.', 'Partner Sales Leader', 'TigerGraph', '[{"company":"TigerGraph","company_id":"tigergraph","industry":"Software Development","location":"","positions":[{"description":"","duration":"Jan 2019 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Jan 2019","subtitle":"TigerGraph","title":"Vice President Strategic Partnerships"}],"url":"https://www.linkedin.com/company/tigergraph"}]', '["Matthew Brady “Michael is an extremely passionate, intelligent and driven individual who puts forth 100% effort towards his work. He is an absolute pleasure to work with and be around. More and more, I have had the pleasure of working with him in front of customers and prospects. His ability to relate to numerous personalities as well as understand a wide spectrum of scenarios is something I continue to incorporate into my relationships with clients. Most of all, his passion and enthusiasm for what he does is most inspiring to me. I have seen Michael in the busiest of times, and can confidently say he never turns off. Being young in my career, I wish to take many characteristics from Michael\'s work and imbed them into my way of doing business.”","Matt Herrero “Michael combines infectious enthusiasm with total commitment to getting customer solutions right. He has a strong technical depth, and is at ease whether meeting with developmers, partners, or Fortune 50 Cx0s. He really supported me as an employee, and was a great manager to work for. Highly recommended!”"]']### Assistant: The agent's job is to drive incremental revenue through strategic partnerships, and today, the agent is reaching out to the user because they need to explore potential collaboration opportunities between TigerGraph and the user's company.
### Human: Agent: ['Mittul Naik', "Hi, I'm Miki. What's most important to me is to live to my full potential and while I am at it, lift those around me since it's been the most rewarding experience and also the easiest way to manifest positive abundance. I am full of creative energy and have an eye for design. I love to use my craft to change ordinary into extraordinary. I enjoy collaborating in a new environment adapting to practices, people, tools that foster curiosity and learning. I specialize in UI development but I am always up for challenging my limitations and thus I learned end to end feature development involving back end as well.IN MY TOOLBOX: HTMLCSSSASSBOOTSTRAPJAVASCRIPTJQUERYAJAXJSONANGULARJSASP.NET MVCC#WEB APIs LINQSQLTDDJAVA", 'UI Senior Software Engineer \| Technical Analyst \| JP Morgan Chase & Co.', 'JPMorgan Chase & Co.', '[{"company":"JPMorgan Chase & Co.","company_id":"jpmorganchase","industry":"Financial Services","location":"Plano, Texas","positions":[{"description":"","duration":"Mar 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Mar 2018","subtitle":"JPMorgan Chase & Co.","title":"Senior Software Engineer \| Technical Analyst"}],"url":"https://www.linkedin.com/company/jpmorganchase"},{"company":"YourCause","company_id":"yourcause-com","location":null,"positions":[{"description":"• YourCause is a SaaS-based fully hosted platform build to engage employees in CSR (Corporate Social Responsibility) initiatives and to help grants administrators manage their corporate philanthropic programs.• Working on the engineering team and building savvy technology to touch lives of millions of people all over the world, changing the world for better, enabling the do-gooders and non-profits to participate more in their philanthropic initiatives through organized and sustainable CSR efforts, part of being something much bigger. • Exposing valuable insights into data that can be consumed by both parties; NPOs and companies to better support employee engagement.","duration":"Dec 2015 Nov 2017 2 years","duration_short":"2 years","end_date":"Nov 2017","start_date":"Dec 2015","subtitle":"YourCause","title":"Application Developer"},{"description":"• Enabled client companies to encourage more employee participation in CSR initiatives by providing them means to use a user interface that is aesthetic, intuitive, and responsive. • Incorporated branding needs of our clients to enable the grant administrators to better support their grant programs and their core values as a company. • Provided easy and customizable interfaces so the engaging employees can build their own fundraising and volunteering pages to support the cause they care most about. • Presented beautiful reports and statistical data of their collective philanthropic efforts because we can all use some boost to feel better about ourselves.","duration":"Feb 2014 Dec 2015 1 year 11 months","duration_short":"1 year 11 months","end_date":"Dec 2015","start_date":"Feb 2014","subtitle":"YourCause","title":"Frontend Developer"}],"url":"https://www.linkedin.com/company/yourcause-com"},{"company":"Alkami Technology","company_id":"alkamitech","location":"Plano, Texas","positions":[{"description":"• Alkami transformed online banking for both financial institutions and its customers by providing a unified next generation online banking solution with its modern user interface, integrated content management system and online relationship builder platform that extends flexibility to customize your own themes, widgets, apps and content.• Achieved that objective by studying deeply and understanding the language of the customer needs, developed impressive designs to fascinate and evoke intensive participation and played central role in the actualization of this industry leading product.","duration":"Feb 2013 Aug 2013 7 months","duration_short":"7 months","end_date":"Aug 2013","start_date":"Feb 2013","subtitle":"Alkami Technology","title":"Frontend Developer Intern"}],"url":"https://www.linkedin.com/company/alkamitech"},{"company":"BlackBerry","company_id":"blackberry","location":"Irving,TX","positions":[{"description":"• Involved in the development and debugging of core BlackBerry software for the latest BlackBerry devices(Blackberry 10), using embedded Java and C++ code• Investigated product application’s issues, performed troubleshooting and bug fixing• Enabled performance enhancements such as memory analysis for finding and fixing memoryleaks and idle memory reduction and applications battery analysis and profiling","duration":"Aug 2012 Dec 2012 5 months","duration_short":"5 months","end_date":"Dec 2012","start_date":"Aug 2012","subtitle":"BlackBerry","title":"Software Developer Intern"}],"url":"https://www.linkedin.com/company/blackberry"}]', '["“I was Miki\'s manager at YourCause for two years. She handled a variety of software projects encompasing the gamut of legacy .NET systems to the latest Angular code with a positive attitude. Miki is a great coloaborator and enjoyed what ever she worked on. Her sense of humor was infectious and was always a joy to be around. We will miss her at YourCause.”","“I worked with Miki for 2 years as her co-worker and her engineering mentor. She\'s a very quick study and has solid foundations for software engineering. Over the past 2 years she tackled quite a few different projects, going from relatively old tech to newer quickly and with ease. Any sprint could see her maintaining an old product that was mostly forgotten and also adding a new feature in the flagship product. She is a full stack developer, handling javascript, c#, and SQL with confidence. She is very personable and friendly to everyone, she bridges the gap between business and development very well, she was an active participant in agile initiatives and the scrum process and she is a pleasure to work with. I mention these points to illustrate what a well rounded developer she is and I believe she will have a positive impact in any role she assumes. ”"]'] User: ['Becky Hutton', 'Human Resources Professional with extensive background in Human Resources Management affairs, including experience in recruitment, employee retention, staff development, mediation, conflict resolution, benefits and compensation, safety, records management, policy and procedure development and legal compliance.Specialties: Compensation, payroll, employee relations, performance management, system implementation, benefits, training, mentor.', 'Human Resources', 'Westchester Regent Park', '[{"company":"Westchester Regent Park","company_id":null,"location":"Winter Park, Florida, United States","positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Westchester Regent Park","title":"Human Resources"}],"url":""},{"company":"WMFE 90.7 News","company_id":"wmfe","location":"Orlando Florida","positions":[{"description":"• Provided support for 26 employees• Managed Human Resources Information Systems (HRIS)• Implemented health and safety policy and programs• Managed all business insurance plans (liability, disruption, theft, automobile, etc)• Revised job descriptions across the organization• “Shadowed” and interviewed employees to construct an accurate picture of the duties and skills required for each position• Encouraged a teamwork / “open-door” environment conducive to positive dialogue • Managed Workers’ Compensation program • Managed OSHA, Safety and Security for the organization • Managed 401k plan• Implemented and managed solutions for Time and Attendance• Recruited talent for organization• Familiar with Employment Law as well as FMLA, ADA, EEO, and Workers’ Compensation• Collaborated with “C” Level management in a confidential and sensitive manner• Adapted well to proprietary software• Designed, developed and implemented Policies & Procedures• Ensured all policies are compliant with local, state, and federal regulations• Negotiated “win-win” compromises, strong in mediation and advocacy strategies• Maintained the office condition and arranging necessary repairs• Managed contract and price negotiations with office vendors, service providers and office lease• Managed administrative budget, ensured accurate and timely reporting• Provided general support to visitors• Planned in-house or off-site activities, like parties and celebrations","duration":"Nov 2014 Oct 2020 6 years","duration_short":"6 years","end_date":"Oct 2020","start_date":"Nov 2014","subtitle":"WMFE 90.7 News","title":"Human Resources Manager"}],"url":"https://www.linkedin.com/company/wmfe"},{"company":"Employers Association Forum (EAF)","company_id":null,"location":"Longwood Florida","positions":[{"description":"• Managed membership database, including non-member contacts• Provided answers to Human Resource questions submitted through the “member hotline”• Contacted members to encourage participation or provide notification of information or events• Revised and develop member publications• Compiled data related to the production of wage & salary and benefit surveys","duration":"Feb 2014 Oct 2014 9 months","duration_short":"9 months","end_date":"Oct 2014","start_date":"Feb 2014","subtitle":"Employers Association Forum (EAF)","title":"Human Resources Administrator"}],"url":""},{"company":"Seminole State College of Florida","company_id":"seminole-state-college-of-florida","location":"Sanford, Florida","positions":[{"description":"• Administered part time payroll for over 700 employees• Conducted Time & Labor training for new “time reporters” and managers• Managed leave of absences to ensure hours are processed accurately • Developed annual payroll calendars and training manuals","duration":"Sep 2012 Feb 2014 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2014","start_date":"Sep 2012","subtitle":"Seminole State College of Florida","title":"Payroll Analyst"}],"url":"https://www.linkedin.com/company/seminole-state-college-of-florida"},{"company":"Tektronix Service Solutions","company_id":"tektronix","location":"Orlando, Florida Area","positions":[{"description":"• Performed Provided support to over 300 employees nationwide• Managed Human Resources Information Systems (HRIS)• Reported to senior management• Integrated and guided the transition of Human Resources operations, systems and programs • Worked with senior management to consolidate Policies & Procedures• Combined group benefits databases• Developed “on-boarding (orientation) and incentive programs• Provided support to the Eastern Region (12 states and 19 satellite locations• Ensured smooth transition of payroll, employee expense and Time & Attendance systems to include Paid Time Off (PTO)• Consolidated 12 facilities, nationwide and ensure compensation equity• Supported Workers’ Compensation program • Collaborated with “C” Level management in a confidential and sensitive manner","duration":"Oct 2009 Dec 2011 2 years 3 months","duration_short":"2 years 3 months","end_date":"Dec 2011","start_date":"Oct 2009","subtitle":"Tektronix Service Solutions","title":"Human Resource Generalist / Business Partner"}],"url":"https://www.linkedin.com/company/tektronix"},{"company":"Sypris Test & Measurement Inc","company_id":null,"location":"Orlando, Florida Area","positions":[{"description":"• Provided support for over 370 employees in over 19 locations• Managed Human Resources Information Systems (HRIS)• Structured and implemented policies for health and safety programs• Revised job descriptions across all levels and 50+ categories • “Shadowed” and interviewed employees to construct an accurate picture of the duties and skills required for each position• Encouraged a teamwork / “open-door” environment conducive to positive dialogue • Managed Workers’ Compensation program • Trained managers and associates on “First Aid” and “First Responder” procedures• Implemented and managed solutions for Time and Attendance• Managed performance reviews, expenses, and administration of unemployment, I-9 “Express” and “The Work Number” using TALX (online vendor)• Familiar with Employment Law as well as FMLA, ADA, EEO, and Workers’ Compensation• OSHA Certified and deal with Quality Assurance and Quality Control on a daily basis• Trainered and mentored new employees• Collaborated with “C” Level management in a confidential and sensitive manner• Able to adapt to proprietary software• Designed, developed and implemented Policies & Procedures• Managed short term, long term disabilities and Family Medical Leave Acts• Able to ensure all policies are compliant with local, state, and federal regulations• Negotiated “win-win” compromises, strong in mediation and advocacy strategies• Created and implemented job descriptions based “ONET” and Dictionary of Occupational Titles","duration":"Jan 2003 Oct 2009 6 years 10 months","duration_short":"6 years 10 months","end_date":"Oct 2009","start_date":"Jan 2003","subtitle":"Sypris Test & Measurement Inc","title":"Compensation Manager / Human Resources Business Partner"}],"url":""},{"company":"Sypris Test & Measurement Inc.","company_id":null,"location":"Orlando, Florida Area","positions":[{"description":"• Converted existing manual-worksheet to “on-line” computerized system• Systems Administrator for combined Human Resources and Payroll System• Managed payroll for over 500 employees• Liaison between Finance, Human Resources, Corporate Executives and vendors• Monitored all tax liabilities, filings, journal entries and Accounts Payable, wire transfers for direct deposits.","duration":"Sep 1997 Dec 2003 6 years 4 months","duration_short":"6 years 4 months","end_date":"Dec 2003","start_date":"Sep 1997","subtitle":"Sypris Test & Measurement Inc.","title":"Payroll Supervisor"}],"url":""}]', '["“Becky Hutton\'s extension was on my speed dial during my time at Seminole State College! Becky\'s group training sessions and personal coaching on our company\'s payroll software made my life as a departmental time keeper much easier. She was always extremely responsive to my many requests and she was also patient with me when she had to assist me with the same issue more than once. It was always a relief to know that Becky was a knowledgeable and responsive resource for me.”","“Becky and I met to re-accomplish her portfolio. Her experience as an HR generalist is superb. Her skills are matched, if not surpassed, by her personality. Part of the HR Professional\'s mission is to be able to reach out to others at all levels and Becky does that with acumen, tact, diplomacy, and a big smile. Her resume portrays here as a major contributor to any quality organization. When giving her a mock interview, she passed with \\"flying colors\\". She will definitely hit the ground \\"running\\" with her next employer. I consider myself very fortunate to have met Becky and become her friend and fellow professional....here is a \\"winner\\".”"]']### Assistant: The agent's job is to provide technical support and guidance in software development, while today the user is reaching out to the agent because they need assistance in streamlining their HR processes and implementing efficient payroll systems.
### Human: Agent: ['Kymberlee Franklin Estis', 'Kym is the President and CEO for Y Power Consulting (Kym Estis Consulting LLC) - a consultancy focused on the need for organizations and businesses to align their business processes to best meet stakeholder needs.Our team offers experience and research in community health, environment, economic development, and food/health inequities. We apply policy and regulatory analysis to help organizations and businesses develop actionable work plans and meaningful communication with customers, partners, and other key stakeholders. Specific areas of work include:\uf0fc Customer Experience, including User Experience Research\uf0fc Business Process - Design and Improvement\uf0fc Policy Analysis and Technical Writing\uf0fc Communication Strategy\uf0fc Business and Resource Development', 'Project Manager, Writer, Strategic Communicator', 'Y Power Consulting', '[{"company":"Y Power Consulting","company_id":null,"location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Mar 2011 - Present 10 years 9 months","duration_short":"10 years 9 months","end_date":"Present","start_date":"Mar 2011","subtitle":"Y Power Consulting","title":"Principal, Communication/CX"}],"url":""},{"company":"Topfived Inc.","company_id":"top5d","location":"","positions":[{"description":"","duration":"Oct 2018 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Topfived Inc.","title":"Co-founder, Topfived Social Networking Platform"}],"url":"https://www.linkedin.com/company/top5d"},{"company":"Junior Achievement of Georgia","company_id":"jaofgeorgia","location":"Greater Atlanta Area","positions":[{"description":"","duration":"2017 2019 2 years","duration_short":"2 years","end_date":"2019","start_date":"2017","subtitle":"Junior Achievement of Georgia","title":"Senior Director Of Development"}],"url":"https://www.linkedin.com/company/jaofgeorgia"},{"company":"Logical Technology & Research, Inc.","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"2013 2018 5 years","duration_short":"5 years","end_date":"2018","start_date":"2013","subtitle":"Logical Technology & Research, Inc.","title":"Principal, Strategic Communications"}],"url":""},{"company":"Livable Buckhead, Inc.","company_id":null,"location":"Atlanta","positions":[{"description":"","duration":"Sep 2014 Jun 2017 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jun 2017","start_date":"Sep 2014","subtitle":"Livable Buckhead, Inc.","title":"Director of Development"}],"url":""},{"company":"Emory University","company_id":"public-health-informatics-institute","location":"Atlanta, GA","positions":[{"description":"","duration":"Jan 2007 Feb 2013 6 years 2 months","duration_short":"6 years 2 months","end_date":"Feb 2013","start_date":"Jan 2007","subtitle":"Emory University","title":"Director of Development and Communication - The Task Force for Global Health"}],"url":"https://www.linkedin.com/company/public-health-informatics-institute"},{"company":"American Cancer Society","company_id":null,"location":"","positions":[{"description":"","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"American Cancer Society","title":"Marketing and Communications"}],"url":""}]', '["Lisa Laubgross, CMP - Emeritus “Kym\'s work in the Environmental Management Practice at Booz Allen demonstrated her dedication to environmental concerns. Her clients included several offices within the Environmental Protection Agency. Much of her work involved supporting communication and messaging within the areas of Superfund and RCRA including planning and attending public meetings to gather data from affected parties. Kym has an excellent attention to detail. She understands the big picture as well as the details needed to complete a project successfully.”","Elizabeth Kurylo “Kym is a passionate advocate for global public health programs. I worked with her at The Task Force for Global Health on multiple campaigns to raise awareness of efforts to improve the health of people in remote parts of the world. Her enthusiasm is contagious, as is her energy and dedication to making the world a better place for the least among us. Her commitment is unwavering and her generous spirit amazing. I highly recommend her.”","Kathleen Turaski “I had the pleasure of helping Kym design and produce two Task Force annual reports. It\'s not easy to manage writing and seeking copy approval (as well as photography) from 14+ programs, their key sponsors and the organization leadership in a limited timeframe, but Kym managed to do it all … and keep a great attitude. Kym kept us on track to deliver reports that were approved by multiple partners, on time and well received.”"]'] User: ['Wilson Shaner', 'I am a creative at heart. My absolute favorite experiences of my career have been times that I was able to analyze a problem and come up with a creative solution. In the automotive industry, problem solving is a daily activity. In all of my roles at Ford Motor Company, I have aimed to combine the organizational skills of an analytic with the imaginative solutions of an innovator.', 'US Marketing Business Manager at Ford Motor Company', 'Ford Motor Company', '[{"company":"Ford Motor Company","company_id":"ford-motor-company","industry":"Motor Vehicle Manufacturing","location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Ford Motor Company","title":"US Marketing Business Manager"},{"description":"The Market Representation Manager is responsible for ensuring that Ford\'s dealership network is as strong as possible within the Region. This includes facilitating buy/sells between current Ford dealership owners, prospecting for new competitive dealer owners to join the Ford brand, and encouraging/assisting in facility upgrades.","duration":"Oct 2019 Aug 2021 1 year 11 months","duration_short":"1 year 11 months","end_date":"Aug 2021","start_date":"Oct 2019","subtitle":"Ford Motor Company","title":"Market Representation Manager"},{"description":"As the Business Development Specialist for the Detroit Region, I helped to guide our zone manager team through the monthly wholesale process by tracking our sales progress on each product line and providing insight on a regional level. I also delivered regular reporting and data analysis on sales and stock levels to our regional team and to the dealer body in Michigan.Additionally in my role, I mentored and encouraged zone managers daily to help build their automotive acumen and sales skills.","duration":"Mar 2018 Sep 2019 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2019","start_date":"Mar 2018","subtitle":"Ford Motor Company","title":"Business Development Specialist"},{"description":"As a Parts and Service Zone Manager, I acted primarily as a consultant for a group of Ford dealerships in the Metro Detroit Area. As their corporate representative, I assured that my group of dealerships was well informed of all of Ford Motor Company\'s tools that were available to utilize. I also ensured that my dealers\' goals were aligned with the goals of Ford Motor Company. On a monthly basis, I analyzed the dealerships\' parts purchases and sales, as well as their customer satisfaction scores. I used the data to provide feedback to the dealer owners regarding how they were measuring up to their competition. I also provided suggestions on how their processes could be improved in order to add to their dealership\'s bottom line.","duration":"Apr 2017 Mar 2018 1 year","duration_short":"1 year","end_date":"Mar 2018","start_date":"Apr 2017","subtitle":"Ford Motor Company","title":"Parts and Service Zone Manager"},{"description":"As a Sales Zone Manager at Ford, I acted as the main corporate contact for 13 Ford dealerships in the largest volume zone in the country (37,000 units annually, $1.3B) Some key roles of the job included: -Wholesaling thousands of new vehicles each month to my dealers.-Assisting dealerships in the vehicle ordering process-Maintaining the flow of communication between Ford Motor Company and its Detroit Area dealer body.","duration":"Jun 2014 May 2017 3 years","duration_short":"3 years","end_date":"May 2017","start_date":"Jun 2014","subtitle":"Ford Motor Company","title":"Sales Zone Manager"}],"url":"https://www.linkedin.com/company/ford-motor-company"}]', '["Zach Flood, MA, TLLP “I have worked very closely with Wilson during my time in The Spartan Dischords. He has been Business Manager for a semester and has been absolutely outstanding. His organization, initiation and attention to detail have been instrumental in our continued success. I know the addition of Wilson Shaner to your team will be one of the smartest moves you ever make.”","Gabe Kwakyi “As a resident mentor of the Broad Freshman Program, I have spent time getting to know each of the residents; however I have come to know Wilson Shaner especially well. Wilson is an ideal academic and personal role model, and it is reflected in his academic achievement and demeanor. Wilson is a bright and diligent student who puts forth his best effort and is rewarded for doing so. As a member of the honors college, Wilson not only takes challenging and rigorous classes, but also excels in these classes, achieving a perfect 4.0 GPA during his first semester of college. Wilson is also involved in several extra curricular activities, such as being a member of a band as well as the prestigious Spartan Dischord a capella group, proving his time management and multi-tasking skills. I see in Wilson a natural air of aptitude and a drive to succeed, indeed a powerful combination that few can claim. As Wilson\'s advisor, I endorse and support him in his future endeavors.”"]']### Assistant: The agent's job is to provide consultancy services for organizations and businesses to align their processes and meet stakeholder needs, and today the user is reaching out to the agent because they need assistance in developing a creative solution to improve the customer experience in the automotive industry.
### Human: Agent: ['Angshuman Dutta', 'One who has the passion to capture/transform and realize the past, relate it to the current/today and predict the future but only from relavant business/oragnizational data perspective. Someone who understands the need,power and applicability of Business Intelligence and solutionize it as per their needs.To be able to ensure Business Intelligence genuinely makes a difference in the rate and variety of decisions made.', 'Senior Director : Technical Sales at NTT Data Services', 'NTTData', '[{"company":"NTTData","company_id":null,"location":"Plano, TX","positions":[{"description":"Manage Solution architects from various practice groups under Application Development & Digital Consulting groups to enable large strategic deals for Healthcare & Life-sciences vertical. Manage Solution architects from various practice groups under Application Development & Digital Consulting groups to enable large strategic deals for Healthcare & Life-sciences vertical.","duration":"Apr 2017 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"Apr 2017","subtitle":"NTTData","title":"Senior Director : Presales, Solutions & New Business Development"}],"url":""},{"company":"Dell","company_id":"delltechnologies","location":null,"positions":[{"description":"Director of Practitioner Sales, enabling new sales opportunities for Business intelligence & Advanced Analytics as part of the Digital Business services within Dell services. Responsible for OB and corresponding revenue recognition for engagements within all existing and new Healthcare and Life Sciences accounts in the Americas. Need to be proficient to lead opportunity discussions in the space of Analytics interlinked with Cloud, Mobility and Social Media capabilities relevant for Providers, Health Plans and Pharma/Life Sciences for Digital transformation.","duration":"Jul 2016 - Present 5 years 5 months","duration_short":"5 years 5 months","end_date":"Present","start_date":"Jul 2016","subtitle":"Dell","title":"Director - Practioner Sales, Digital Business Services"},{"description":"","duration":"Sep 2012 - Present 9 years 3 months","duration_short":"9 years 3 months","end_date":"Present","start_date":"Sep 2012","subtitle":"Dell Services","title":"Sales Practioner - Business Intelligence"},{"description":"Own delivery for all BI work for clients in the HealthCare-Provider segmentPre-Sales/Sales enablementAccount Management within the BIDW practice for the segmentTechnically manage the Oracle BI & Cognos product stacks","duration":"Sep 2010 Aug 2012 2 years","duration_short":"2 years","end_date":"Aug 2012","start_date":"Sep 2010","subtitle":"Dell Services","title":"Delivery Lead - BI (HealthCare - Provider & Clinical)"},{"description":"Technical Architect on projects/assignments on Oracle BI - Hyperion and Cognos.","duration":"Sep 2008 Aug 2010 2 years","duration_short":"2 years","end_date":"Aug 2010","start_date":"Sep 2008","subtitle":"Perot Systems","title":"BI(Hyperion/Cognos) Technical Architect"}],"url":"https://www.linkedin.com/company/delltechnologies"},{"company":"Symphony Services","company_id":"symphony-teleca","location":"","positions":[{"description":"","duration":"Jun 2001 Aug 2008 7 years 3 months","duration_short":"7 years 3 months","end_date":"Aug 2008","start_date":"Jun 2001","subtitle":"Symphony Services","title":"Lead Product Engg"}],"url":"https://www.linkedin.com/company/symphony-teleca"},{"company":"Cambridge Technology Partners","company_id":"atos-consulting-switzerland","location":"","positions":[{"description":"","duration":"2001 2002 1 year","duration_short":"1 year","end_date":"2002","start_date":"2001","subtitle":"Cambridge Technology Partners","title":"Consultant"}],"url":"https://www.linkedin.com/company/atos-consulting-switzerland"}]', '["Kris Fitzgerald “Angshuman is a strong BI sales executive with a delivery orientation, and a key ability to deliver value. I\'ve very much enjoyed working with Angshuman. ”","Ron Pecunia “Angshuman brings a seasoned analytical/detailed perspective as well deep business/industry/technical experience and leadership to all his interactions. He is a highly-knowledgeable, team player with an infectious \\"can do\\" attitude. Angshuman easily builds trust and confidence in clients/prospects as well as internal stakeholders. He really cares about driving successful outcomes and making a difference in a creative way. Very intelligent, super hard working and ethical too. Highly recommended !!!”"]'] User: ['Aaron Yeo', 'Currently working as a Operations associate at Intellect, a digital health company building a new way for organisations to improve people’s wellbeing by working directly on the psychology of themselves.', 'Student at UCLA', 'Management Consulting at UCLA', '[{"company":"Management Consulting at UCLA","company_id":"mcatucla","industry":"Management Consulting","location":"Los Angeles, California, United States","positions":[{"description":"","duration":"Oct 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Management Consulting at UCLA","title":"Junior Consultant"}],"url":"https://www.linkedin.com/company/mcatucla"},{"company":"Intellect (YC S21)","company_id":"intellecthq","location":"Singapore, Singapore","positions":[{"description":"Intellect is a digital health company building a new way for teams & organisations to care of their employees\' mental wellbeing by working directly on their psychology. 👉 Get access at https://intellect.co or drop me a DM. Intellect is a digital health company building a new way for teams & organisations to care of their employees\' mental wellbeing by working directly on their psychology. 👉 Get access at https://intellect.co or drop me a DM.","duration":"Nov 2020 Aug 2021 10 months","duration_short":"10 months","end_date":"Aug 2021","start_date":"Nov 2020","subtitle":"Intellect (YC S21)","title":"Operations Associate"}],"url":"https://www.linkedin.com/company/intellecthq"},{"company":"ONE (SINGAPORE)","company_id":"one-singapore-","location":"Singapore, Singapore","positions":[{"description":"ONE (SINGAPORE) is dedicated to raising public awareness and taking concrete actions to Make Poverty History. ONE (SINGAPORE) is dedicated to raising public awareness and taking concrete actions to Make Poverty History.","duration":"Jan 2021 Jul 2021 7 months","duration_short":"7 months","end_date":"Jul 2021","start_date":"Jan 2021","subtitle":"ONE (SINGAPORE)","title":"Campaign Assistant Intern"}],"url":"https://www.linkedin.com/company/one-singapore-"}]', '["Michael Switow “Aaron Yeo is inventive, hard-working and one of the best volunteers to ever work with ONE (SINGAPORE). During the eight months that Aaron volunteered with us, his initial role was to track ONE Emergency Fund expenditures and assist with the preparation of donor reports. During that time, the ONE Emergency Fund assisted nearly 600 families with financial and in-kind assistance, from groceries to diapers, spectacles, utility bills and more. Aaron assiduously looked for ways to improve our systems and took on additional responsibilities, including demographic tracking, researching content about hunger and inequality and assisting with the launch of a new programme, the ONE Livelihoods Fund. It has been a pleasure to work with Aaron, and we are grateful for his contribution. We wish him success at university and beyond. No doubt, he will be an asset to any organisation! ”","Theodoric Chew “Aaron was easily one of our best interns in his time with us, a bright individual with a keen eagerness to dive into projects to learn and figure things out. His self-starter ability to roll up his sleeves and tackle problems actively is one I foresee being an extremely valuable asset to any organisation he is a part of. I would highly recommend Aaron and have no doubt he\'ll go on to do great things in his promising career ahead.”"]']### Assistant: The agent's job is to manage solution architects under Application Development & Digital Consulting groups and enable large strategic deals for Healthcare & Life-sciences vertical, while the user is reaching out to the agent because they need assistance with improving the psychological wellbeing of employees in their digital health company.
### Human: Agent: ['Mark De Cecco', 'High-achieving marketing leader recognized for strategic planning and commercialization of disruptive and market leading interventional cardiology, cardiac surgery, thrombectomy and cerebral embolic protection medical devices. Proven ability in upstream and downstream product management, business development, KOL development and therapy awareness. Recipient of 6 awards for product development, marketing campaign development and new product commercialization. Key Strengths Product Management \| Key Opinion Leader Development \| Strategic Planning \| Product Launch', 'Vice President of Marketing - Structural Heart', 'CORCYM', '[{"company":"CORCYM","company_id":"corcym","industry":"Medical Devices","location":"North America","positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"CORCYM","title":"Vice President of Marketing - Structural Heart"}],"url":"https://www.linkedin.com/company/corcym"},{"company":"Boston Scientific","company_id":"boston-scientific","location":"North America","positions":[{"description":"Accountable for global growth of the TAVR and Cerebral Embolic Protection portfolio•Led the successful development of global KOL identification and strategic use program to drive podium presence and maximize brand awareness.•Established highly effective international commercialization plan for Boston Scientific’s structural heart portfolio•Created new account selection process to maximize field efficiency and drive sales growth by 84%. •Led cross-functional team in overhauling field case coverage process; led to a 90% reduction in missed cases.•Created and led proctor development strategy leading to a 77% reduction in EU proctor dependence.•Recipient of the President’s “Winning Spirit” Award","duration":"Nov 2015 Mar 2021 5 years 5 months","duration_short":"5 years 5 months","end_date":"Mar 2021","start_date":"Nov 2015","subtitle":"Boston Scientific","title":"Principal Marketing Manager - Transcatheter Aortic Valve Replacement"}],"url":"https://www.linkedin.com/company/boston-scientific"},{"company":"Edwards Lifesciences","company_id":"edwards-lifesciences","location":null,"positions":[{"description":"Responsible for developing the TAVR market through customer and referral source awareness, driving branded refer-rals, and promoting Edwards value added services.•Led a cross-functional team in the development of Edwards’ first brand campaign designed to promote loyalty and mitigate price pressure through promotion of value-added TAVR programs and services.•Created KOL led podcast program to effectively increase awareness among potential TAVR referral sources and pur-chasing influencers.","duration":"Jan 2015 Nov 2015 11 months","duration_short":"11 months","end_date":"Nov 2015","start_date":"Jan 2015","subtitle":"Edwards Lifesciences","title":"U.S. Senior Manager - Transcatheter Aortic Valve Replacement Therapy Awareness"},{"description":"Managed full strategic and tactical planning, harmonizing delivery of customer messaging, competitive intelligence, advertising, development, and evaluation of internal metrics to ensure ongoing alignment with strategic goals.•Developed and supervised Edwards’ first Best Practices program designed to accurately target and rapidly disseminate local field best practices nationally.•Created a successful multilayered field communication program that became the dominant method of Marketing and Sales Training communication.•Led a cross-functional team in the development of Edwards’ first brand campaign designed to promote loyalty and mitigate price pressure through promotion of value-added TAVR programs and services.•Created KOL led podcast program to effectively increase awareness among potential TAVR referral sources.•Recipient of Edwards Lifesciences “Extraordinary Achievement” Award.","duration":"Dec 2013 Dec 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2014","start_date":"Dec 2013","subtitle":"Edwards Lifesciences","title":"U.S. Interim Director – Transcatheter Aortic Valve Replacement Sales Training and Development"},{"description":"Accountable for the design and execution of a unified training strategy across the Edwards Transcatheter Heart Valve (THV) product portfolio.•Developed physician training strategy for the U.S. market’s first TAVR system. •Successfully led the development of Edwards Lifesciences first comprehensive THV patient screening program leading to procedural success rates in excess of 98%.","duration":"Jan 2010 Nov 2013 3 years 11 months","duration_short":"3 years 11 months","end_date":"Nov 2013","start_date":"Jan 2010","subtitle":"Edwards Lifesciences","title":"U.S. Senior Manager - TAVR Physician Training and Therapy Development"},{"description":"Responsible for strategic planning, industry trend assessment, opportunity identification and evaluation, key opinion leader development, and new product development •Accountable for creating strategic global vision, value proposition, positioning, key messaging, and publication strategy for the surgical aortic valve portfolio.•Created and led global KOL advisory board to enhance product development process.•Recipient of the e3 award for establishing Edwards INTUITY valve commercialization plan","duration":"Jun 2008 Jan 2010 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 2010","start_date":"Jun 2008","subtitle":"Edwards Lifesciences","title":"Global Marketing Manager - Heart Valve Therapy"},{"description":"Spearheaded new product development, competitive analyses, and new product commercialization. •Developed strategic product obsolescence plan to reinforce PERIMOUNT platform positioning.•Led the U.S. launch of the PERIMOUNT THEON bioprosthesis; exceeded first quarter plan by 68.1%.•Recipient of the e3 award for leading Edwards INTUITY valve development","duration":"Aug 2006 Jun 2008 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2008","start_date":"Aug 2006","subtitle":"Edwards Lifesciences","title":"Global Senior Product Manager - Heart Valve Therapy"},{"description":"Managed market research, competitive intelligence, advertising, development, and evaluation of internal metrics to ensure ongoing alignment with strategic goals.•Drove effective peer-to-peer product messaging via the development and management of U.S. KOLs.","duration":"Dec 2004 Aug 2006 1 year 9 months","duration_short":"1 year 9 months","end_date":"Aug 2006","start_date":"Dec 2004","subtitle":"Edwards Lifesciences","title":"U.S. Senior Product Manager - Heart Valve Therapy"},{"description":"Responsible for the development of segmentation and targeting plans, channel development, tactical planning, competitive analyses, and market research. Instrumental in maintaining gross profit, by mitigating international diversion practices.","duration":"Nov 2001 Dec 2004 3 years 2 months","duration_short":"3 years 2 months","end_date":"Dec 2004","start_date":"Nov 2001","subtitle":"Edwards Lifesciences","title":"Global Senior Product Manager - Vascular Therapies"}],"url":"https://www.linkedin.com/company/edwards-lifesciences"},{"company":"Applied Medical","company_id":"appliedmedical","location":"Orange County, California Area","positions":[{"description":"•Led the successful development and global launch of the market’s first Malleable Occlusion System.•Conducted market analyses that resulted in the development of a new R&D program, creation of an innovative treatment modality, and the filing of a new patent.•Led global rollout process, developed marketing collateral, sales guides, and sales training for four new products including the Python Thrombectomy Catheter, Syntel Embolectomy Catheter, and Stealth Soft/Fibra.","duration":"Apr 1999 Nov 2001 2 years 8 months","duration_short":"2 years 8 months","end_date":"Nov 2001","start_date":"Apr 1999","subtitle":"Applied Medical","title":"Global Marketing Manager"}],"url":"https://www.linkedin.com/company/appliedmedical"}]', '["“I had the pleasure to work with Mark during the last 3 years. Mark is very knowledgeable on TAVR, internationally. He is able to maintain and develop an excellent KOLs network. He is good on marketing initiatives and is always proactive. ”","“We have very high clinical and leadership expectations of our Divisional partners. We rely on our Divisional Partners to deliver exemplary service/ support to our care provider heroes and and enable Canadian patients with hope and second chances. Mark has been one of the very best my TEAM and I have worked with. Mark\'s outstanding leadership, strategic thinking, clinical knowledge, passion and compassion has made a meaningful difference in the important work we do every day. The TEAM and I are saddened that we are no longer working and learning from Mark De Cecco. Mark, remains a highly respected professional and a great friend to me and my TEAM. Ken. ”"]'] User: ['Richard T. Free', 'I am an experienced Life, Accident, and Health agent working independently in the insurance space. I strive to provide truly tailored solutions to the ever-changing lives of the wonderful people I get the pleasure to meet with. Although I may not be your local agent, I will do my best to provide that hometown feeling with every interaction. Contact me for all your health and life insurance needs.', 'Independent Accident and Health, Life-Only Agent 🤵', 'Independent', '[{"company":"Independent","company_id":null,"location":null,"positions":[{"description":"Licensed Life, Accident, and Health Insurance Agent with a focus on final expense policy placement and Medicare supplements. Working in the telesales and digital space.","duration":"Jul 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Jul 2020","subtitle":"Independent","title":"Licensed Life, Accident and Health Agent"},{"description":"Life-Only licensed insurance producer.","duration":"Nov 2013 Jul 2020 6 years 9 months","duration_short":"6 years 9 months","end_date":"Jul 2020","start_date":"Nov 2013","subtitle":"Independent","title":"Licensed Insurance Producer"}],"url":""},{"company":"Freedom Equity Group, LLC. (OFFICIAL)","company_id":"freedom-equity-group","location":"United States","positions":[{"description":"I worked helping people with IUL and annuity solutions for their retirement needs. I recruited new agents in order to build my own agency. Appointments were done virtually through ZOOM and GoToMeeting. I worked helping people with IUL and annuity solutions for their retirement needs. I recruited new agents in order to build my own agency. Appointments were done virtually through ZOOM and GoToMeeting.","duration":"Nov 2019 Dec 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 2020","start_date":"Nov 2019","subtitle":"Freedom Equity Group, LLC. (OFFICIAL)","title":"Independent Agent"}],"url":"https://www.linkedin.com/company/freedom-equity-group"},{"company":"United Financial Freedom","company_id":"united-financial-freedom","location":"United States","positions":[{"description":"I was a contracted independent sales agent that worked completely virtual through ZOOM and GoToMeeting. I used social media marketing for appointment setting and traditional prospecting techniques to spread the word about what we offered. I recruited new sales agents to build my own sales agency and offered a software-based debt payoff calculator. I was a contracted independent sales agent that worked completely virtual through ZOOM and GoToMeeting. I used social media marketing for appointment setting and traditional prospecting techniques to spread the word about what we offered. I recruited new sales agents to build my own sales agency and offered a software-based debt payoff calculator.","duration":"Nov 2019 Dec 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 2020","start_date":"Nov 2019","subtitle":"United Financial Freedom","title":"Independent Agent"}],"url":"https://www.linkedin.com/company/united-financial-freedom"},{"company":"Virtual Financial","company_id":"virtual-financial-group-vfg","location":"Nationwide - 100% Virtual","positions":[{"description":"Virtual Financial is one of the most powerful virtual business & success systems ever seen in the history of financial services. Our proprietary virtual model is attracting entrepreneurs who are new to the industry, as well as experienced financial services professionals, who want to take full advantage of our experienced leadership, world-class support, and our leading-edge virtual business model.What we offer...1. NO LIMITS on your income... Be paid what you\'re really worth2. Commission advances, overrides, and bonuses paid twice weekly3. Great quality of life... work from anywhere4. Flexible hours / Time Freedom... you\'re the boss5. Fun, supportive, and positive team culture6. A marketing position that doesn\'t require any selling7. Proven SYSTEM that that paid out over $1 Billion in commissions & bonuses in 20178. Thorough training both live and recorded. Personal mentoring9. Company wide recognition and bonuses for significant achievement10. Company paid celebrations at beautiful destinations for top producers11. Leadership that cares about your success12. Leveraged and residual income over time13. Your territory is the entire U.S. 100% Virtual Business Platform14. Over 200 Top Rated Carriers15. Living Benefits Products, IUL\'s & Indexed Annuities all with e-apps16. You are instantly in business in all 50 States 17. World Class Marketing System: 40+ Landing Pages, Ad Co-ops, Drip emails, etc ...18. Social Media Training, Systems & Support19. Custom Simple Enterprise \\"CRM\\" Customer Relationship Manager20. Proprietary Client Needs Analysis SoftwareMost importantly, an opportunity to make a real difference in people\'s lives while you escape the 9-5 rat race and take back control of your life.","duration":"Feb 2019 Dec 2019 11 months","duration_short":"11 months","end_date":"Dec 2019","start_date":"Feb 2019","subtitle":"Virtual Financial","title":"Business Development – Recruiting, Training, Management, Consulting and Leadership Mentoring"}],"url":"https://www.linkedin.com/company/virtual-financial-group-vfg"},{"company":"World Financial Group (WFG)","company_id":"world-financial-group-wfg","location":"Milpitas, California, United States","positions":[{"description":"Started my career in insurance and financial services here. The focus was on IUL and annuities with a full agency building platform. We also offered term with living benefits. My daily schedule consisted of recruiting (mornings and afternoons) and in-home presentations (evenings) with continuous prospecting in-between (throughout the day of travel). Started my career in insurance and financial services here. The focus was on IUL and annuities with a full agency building platform. We also offered term with living benefits. My daily schedule consisted of recruiting (mornings and afternoons) and in-home presentations (evenings) with continuous prospecting in-between (throughout the day of travel).","duration":"Nov 2013 Dec 2019 6 years 2 months","duration_short":"6 years 2 months","end_date":"Dec 2019","start_date":"Nov 2013","subtitle":"World Financial Group (WFG)","title":"Independent Agent"}],"url":"https://www.linkedin.com/company/world-financial-group-wfg"},{"company":"ALLDATA","company_id":"alldata_2","location":"Elk Grove, California, United States","positions":[{"description":"In this role, I worked on phones and PC in order to provide our membership base with support and also to provide information that was not yet added to our membership product. I was trained in MS excel and MS word while on-site and also took on-site training to improve my overall knowledge base in automotive technology. The system we offered was dealership service information in a paid membership online platform. In this role, I worked on phones and PC in order to provide our membership base with support and also to provide information that was not yet added to our membership product. I was trained in MS excel and MS word while on-site and also took on-site training to improve my overall knowledge base in automotive technology. The system we offered was dealership service information in a paid membership online platform.","duration":"May 2018 Jul 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2019","start_date":"May 2018","subtitle":"ALLDATA","title":"Library Research Specialist 1"}],"url":"https://www.linkedin.com/company/alldata_2"},{"company":"Official Smog Check Test-Only","company_id":null,"location":"Oakland, California, United States","positions":[{"description":"I worked as a smog inspector performing smog inspections daily at a high rate. I dealt directly with customers, service wrote, and cashiered. I also performed DMV-related services such as title transfers and registrations. I ran the shop as lead when put in charge and handled general management duties and held keys and alarm codes. I worked as a smog inspector performing smog inspections daily at a high rate. I dealt directly with customers, service wrote, and cashiered. I also performed DMV-related services such as title transfers and registrations. I ran the shop as lead when put in charge and handled general management duties and held keys and alarm codes.","duration":"Apr 2016 May 2018 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2018","start_date":"Apr 2016","subtitle":"Official Smog Check Test-Only","title":"Smog Inspector"}],"url":""},{"company":"National Agents Alliance - The Alliance","company_id":"national-agents-alliance-corporate","location":"Modesto, California, United States","positions":[{"description":"I specialized in mortgage protection term policies that were a simplified issue. Offered through direct in-home presentations. Focused on agent recruiting and agency building. I specialized in mortgage protection term policies that were a simplified issue. Offered through direct in-home presentations. Focused on agent recruiting and agency building.","duration":"Sep 2014 Dec 2017 3 years 4 months","duration_short":"3 years 4 months","end_date":"Dec 2017","start_date":"Sep 2014","subtitle":"National Agents Alliance - The Alliance","title":"Independent Agent"}],"url":"https://www.linkedin.com/company/national-agents-alliance-corporate"},{"company":"Rotorsport LLC","company_id":null,"location":"Santa Clara, California, United States","positions":[{"description":"I worked as a full-service automotive technician performing various repairs and services. I performed custom services and installs as well due to the nature of the business. I did everything from maintenance to race prep and some fabrication. I worked as a full-service automotive technician performing various repairs and services. I performed custom services and installs as well due to the nature of the business. I did everything from maintenance to race prep and some fabrication.","duration":"2011 2013 2 years","duration_short":"2 years","end_date":"2013","start_date":"2011","subtitle":"Rotorsport LLC","title":"Automotive Technician"}],"url":""},{"company":"Smog Master/Car Depot Auto Sales","company_id":null,"location":"Santa Clara, California, United States","positions":[{"description":"I worked independently as a Smog technician daily. I handled all customer interactions, service writing, and cashiering. I performed various repairs and services on vehicles purchased to be sold at the dealership ran from the same lot and building. I did everything from smog repairs to transmission repairs. I also help with the selling process and customer prospecting. I held keys and alarm codes and worked independently daily without supervision. I worked independently as a Smog technician daily. I handled all customer interactions, service writing, and cashiering. I performed various repairs and services on vehicles purchased to be sold at the dealership ran from the same lot and building. I did everything from smog repairs to transmission repairs. I also help with the selling process and customer prospecting. I held keys and alarm codes and worked independently daily without supervision.","duration":"2008 2011 3 years","duration_short":"3 years","end_date":"2011","start_date":"2008","subtitle":"Smog Master/Car Depot Auto Sales","title":"Smog/Automotive Technician"}],"url":""},{"company":"Homestead Auto Care","company_id":null,"location":"Santa Clara, California, United States","positions":[{"description":"In this position, I was the lead and sole Smog technician on site. I handled all smog-related repairs and inspections. I performed general automotive repairs and services as well. I worked closely with my customers in order to gain referral business and build long-lasting relationships. I worked independently and held keys and alarm codes. In this position, I was the lead and sole Smog technician on site. I handled all smog-related repairs and inspections. I performed general automotive repairs and services as well. I worked closely with my customers in order to gain referral business and build long-lasting relationships. I worked independently and held keys and alarm codes.","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"Homestead Auto Care","title":"Smog/Automotive Technician"}],"url":""},{"company":"Precision Tune Auto Care","company_id":"precision-tune-auto-care","location":"Campbell, California, United States","positions":[{"description":"In this position, I was the lead and sole Smog technician on the team. I handled all smog-related repairs and inspections. I performed general automotive repairs and services as well. I worked closely with my customers and management in order to gain referral business and build long-lasting relationships. In this position, I was the lead and sole Smog technician on the team. I handled all smog-related repairs and inspections. I performed general automotive repairs and services as well. I worked closely with my customers and management in order to gain referral business and build long-lasting relationships.","duration":"2007 2007 less than a year","duration_short":"less than a year","end_date":"2007","start_date":"2007","subtitle":"Precision Tune Auto Care","title":"Smog/Automotive Technician"}],"url":"https://www.linkedin.com/company/precision-tune-auto-care"},{"company":"Quality Tune Up","company_id":"quality-tune-up","location":"Dublin, California, United States","positions":[{"description":"Second position held as a Smog/Automotive technician. I worked independently on various makes and models and interacted with my customers directly. I wrote my own estimates for service and handled all customer interactions and repairs. I held keys and alarm codes. Second position held as a Smog/Automotive technician. I worked independently on various makes and models and interacted with my customers directly. I wrote my own estimates for service and handled all customer interactions and repairs. I held keys and alarm codes.","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Quality Tune Up","title":"Smog/Automotive Technician"}],"url":"https://www.linkedin.com/company/quality-tune-up"},{"company":"SpeeDee Worldwide, LLC","company_id":"speedee-oil-change-and-auto-service","location":"Auburn, California, United States","positions":[{"description":"First position held after graduating. I worked as a Smog/Automotive technician on all makes and models of vehicles. I performed various types of repairs and services daily and sold and wrote all of my own repair orders. First position held after graduating. I worked as a Smog/Automotive technician on all makes and models of vehicles. I performed various types of repairs and services daily and sold and wrote all of my own repair orders.","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"SpeeDee Worldwide, LLC","title":"Smog/Automotive Technician"}],"url":"https://www.linkedin.com/company/speedee-oil-change-and-auto-service"}]', '["Kassidy Beckstein “Richard is a wonderful agent who always puts his clients first. He\'s a broker, so he\'s able to go through different companies and find what\'s actually the best fit for his client. On top of that, he is a kind person who genuinely cares and wants to provide the best service available! I highly recommend meeting with him.”","Victoria Johnson “Extremely friendly and knowledgeable about his product! I love that he creates a homestyle feel to the entire experience. He is very responsive and always willing to answer any questions I have. ”","Mike Amos - 👔 Digital Entrepreneur Money Coach “Richard is both someone who has the vision to create as well as an action plan to make it happen. He is always positive and hard working both on an individual and group level. He is a valuable part of our division and I look forward to working with and seeing what Richard builds in the coming months and years. ”"]']### Assistant: The agent's job is to provide tailored health and life insurance solutions, and today, the agent is reaching out to the user because they need to discuss final expense policy placement and Medicare supplements.
### Human: Agent: ['Ray Lao', 'The bridge between blue and white collar - committed to finding the balance in every situation.', 'Concrete Foreman at Doug Lamb Construction', 'Doug Lamb Construction', '[{"company":"Doug Lamb Construction","company_id":null,"location":null,"positions":[{"description":"","duration":"Feb 2018 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"Feb 2018","subtitle":"Doug Lamb Construction","title":"Concrete Foreman"},{"description":"","duration":"Sep 2014 - Present 7 years 11 months","duration_short":"7 years 11 months","end_date":"Present","start_date":"Sep 2014","subtitle":"Doug Lamb Construction","title":"Concrete Finisher"}],"url":""},{"company":"Northwestern Mutual","company_id":"northwestern-mutual","location":"Oak Brook IL","positions":[{"description":"","duration":"Aug 2011 Aug 2014 3 years 1 month","duration_short":"3 years 1 month","end_date":"Aug 2014","start_date":"Aug 2011","subtitle":"Northwestern Mutual","title":"Financial Representative in the McTigue Financial Group"}],"url":"https://www.linkedin.com/company/northwestern-mutual"},{"company":"Fifth Third Bank","company_id":null,"location":"","positions":[{"description":"","duration":"2009 2011 2 years","duration_short":"2 years","end_date":"2011","start_date":"2009","subtitle":"Fifth Third Bank","title":"licensed personal banker"}],"url":""},{"company":"Chicago Metropolitan Agency","company_id":null,"location":"","positions":[{"description":"Analyzed, structured, prepared, and delivered numerical data and official correspondence to proper municipalities as required by current policy and procedure. Built and maintained excellent professional relationships with multiple municipal officials and their corresponding representatives.Frequently exercised “Adapt and Overcome” skills in order to cater to my teams’ needs effectively and efficiently. Analyzed, structured, prepared, and delivered numerical data and official correspondence to proper municipalities as required by current policy and procedure. Built and maintained excellent professional relationships with multiple municipal officials and their corresponding representatives.Frequently exercised “Adapt and Overcome” skills in order to cater to my teams’ needs effectively and efficiently.","duration":"May 2009 Aug 2009 4 months","duration_short":"4 months","end_date":"Aug 2009","start_date":"May 2009","subtitle":"Chicago Metropolitan Agency","title":"Data Collection Manager"}],"url":""},{"company":"Chicago Metropolitan Agency","company_id":null,"location":null,"positions":[{"description":"Create and format financial reports for previous and current fiscal years including projections for future timelines.Identification of differences in multiple Excel spreadsheets to reconcile totals –vast attention to detail dealing with minuscule discrepancies be it human or computer error. Analyzed financial data including Surface Transportation Program (STP) within the Transportation Improvement Program (TIP).Worked with $100+ million programming dollars under the TIP.","duration":"Sep 2007 Jul 2008 11 months","duration_short":"11 months","end_date":"Jul 2008","start_date":"Sep 2007","subtitle":"Chicago Metropolitan Agency","title":"Planning Intern"},{"description":"Creator of the projection and data delivering spreadsheet that is still used today for the programCoordination of an 11 week schedule through a multiple county region for data collection including the greater Chicago metropolitan area.Worked with multiple governmental agencies/ officials. Structured traffic data and sent it out to the proper municipalities.Worked out problems within my team in an orderly and effective manner.","duration":"May 2007 Aug 2007 4 months","duration_short":"4 months","end_date":"Aug 2007","start_date":"May 2007","subtitle":"Chicago Metropolitan Agency","title":"Data Collection Manager"}],"url":""},{"company":"Chicago Area Transportation Study","company_id":null,"location":"","positions":[{"description":"Data CollectionPerformed traffic counts. Did inventory of existing traffic signals. Inspected pavement conditions. Data CollectionPerformed traffic counts. Did inventory of existing traffic signals. Inspected pavement conditions.","duration":"May 2006 Jul 2006 3 months","duration_short":"3 months","end_date":"Jul 2006","start_date":"May 2006","subtitle":"Chicago Area Transportation Study","title":"Data Collector"}],"url":""}]', '["Eric Petersen “My entire family is protected through Ray at McTigue. We had listened to multiple pitches from multiple people from multiple financial institutions. After sitting down with Ray once, I was sold. His attention to detail and and level of genuine care for you and your family is unmatched/unparalleled.”","Blake Lange “Ray and I crossed professional paths in the our time at the University of Illinois and have remained in touch for several years. He’s sharp, creative, witty and his energy is infectious. I look forward to working with Ray on future projects”"]'] User: ['Madison Christie-Hamre', 'Eager to make an impact and excited to continue learning in an entrepreneurial organization, I hope to use my skills and experiences in digital marketing to exceed expectations and create original, and worthy content that delights both consumers and clients. I am results-driven and passionate about the potential for leveraging data analysis for relevant and respectful advertising tactics that continue to revolutionize how businesses communicate with their customers.', 'Marketing Campaign Manager at MuteSix', 'MuteSix', '[{"company":"MuteSix","company_id":"mutesix","industry":"Advertising Services","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Sep 2020","subtitle":"MuteSix","title":"Marketing Campaign Manager"},{"description":"","duration":"Jul 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Jul 2020","subtitle":"MuteSix","title":"Facebook Campaign Coordinator"}],"url":"https://www.linkedin.com/company/mutesix"},{"company":"Kelley Institute for Social Impact","company_id":null,"location":"Bloomington, Indiana Area","positions":[{"description":"I interned for the Kelley Institute for Social Impact (KISI), a department of the Kelley School of Business with a mission to empower socially-conscious undergraduate students to impact their community through education, service, career development, and leadership. I focused on implementing a new marketing strategy through a campaign designed to celebrate the office\'s 10th birthday and engage students who help build KISI\'s \\"Decade of Difference.\\" I also developed new KISI brand guidelines and a consistent communication style guide.• Managed KISI\'s social media accounts using Hootsuite to schedule posts and examine metrics in order to align messaging and increase student engagement• Implemented a new social media strategy in preparation for KISI’s 10th birthday, focusing on a campaign called a “Decade of Difference” to increase awareness of KISI’s brand while using Hootsuite to schedule posts and examine metrics • Built and analyzed KPIs on Excel to track the marketing team’s progress and inform future actions, resulting in 123 more profile visits and 479 more engagements on Instagram in the first five months of new social strategy than in the previous seven • Developed branding guidelines to establish a consistent brand personality and style that conveys KISI’s differentiators• Created the official logos for the Decade of Difference celebration using Photoshop and collaboration with the Kelley Marketing team.","duration":"Sep 2019 May 2020 9 months","duration_short":"9 months","end_date":"May 2020","start_date":"Sep 2019","subtitle":"Kelley Institute for Social Impact","title":"Marketing Intern"}],"url":""},{"company":"Newell Brands","company_id":"newellbrands","location":"Huntersville, NC","positions":[{"description":"This summer I was fortunate to work in Newell\'s Rubbermaid Division with the Washroom Category Management team. I learned valuable insights about the commercial soap and sanitizer industry and the skills needed to be successful in category management. I feel very lucky to have worked with such passionate and talented people, and I will remember the lessons I learned for the rest of my marketing career.• Conducted competitive research on nine B2B companies for the $4 billion Washroom category of Newell Rubbermaid• Presented a positioning growth strategy for Rubbermaid’s hypergrowth skin care category comprised of soaps, sanitizers, anddispensing systems to six executives after analyzing competitor strategy, market trends, and internal competencies• Designed a Cold & Flu flyer with PowerPoint, consistent with existing branding guidelines, in order to provide sales collateralthat builds Rubbermaid’s brand equity as a hand hygiene expert to end-users• Datamined for competitor product information to be stored as an internal resource on Excel and for competitor matrices","duration":"May 2019 Aug 2019 4 months","duration_short":"4 months","end_date":"Aug 2019","start_date":"May 2019","subtitle":"Newell Brands","title":"Category Management Intern"}],"url":"https://www.linkedin.com/company/newellbrands"},{"company":"Social Enterprise Engagement at Kelley (SEEK)","company_id":null,"location":null,"positions":[{"description":"At Social Enterprise Engagement at Kelley, we host events for students to engage with and learn from socially responsible corporations and industry experts. Personally, I lead four branches of the organization that ensures the organization reaches the highest quality events from case competitions to intimate meals with company reps at local restaurants. • Manage team-based initiatives by diligently tracking progress, requesting feedback, and providing direction to successfully lead 32 general members.• Plan 2-4 events a semester, including guest speakers and case competitions with socially responsible enterprises, teaching values of ethical business in person to over 200 students in the past year• Create email campaigns using MailChimp application to communicate with more than 500 students resulting in increased participation at events","duration":"May 2018 May 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2019","start_date":"May 2018","subtitle":"Social Enterprise Engagement at Kelley (SEEK)","title":"President"},{"description":"In my VP position, I was able to work with some amazing directors to host Case Competitions, Food for Thought events, and guest speaker events. Together, we reached out to potential corporations and professors who want to engage with students over a shared passion for social impact or Corporate Social Responsibility. These were some of the most rewarding times in the organization my teams and I successfully pulled events with lasting impact on the clients and participants. - Collaborated with Kelley Studnet Government and the finance teams in SEEK to alleviate some of the funding needed for our events- Managed teams to successfully plan two Food for Thought events, a Speakers event, and a Case competition, ultimatly reaching over 200 students- Facilitated networking and enthusiastic discussion with professors inspiring student participants to get excited about socially impactful business as well as learn about Social Enterprise Engagement at Kelley- Interviewed social entrepreneur and app designed, Matt McSpirit, to compile a business case and edit the final draft for student teams to find solutions to in our case competition- Used Canva, a user-friendly graphic-design tool to create posters, PowerPoint slides, and other promotional materials","duration":"May 2017 May 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2018","start_date":"May 2017","subtitle":"Social Enterprise Engagement at Kelley (SEEK)","title":"Vice President of Community Outreach and Community Engagemet"},{"description":"In association with the Kelley Institute for Social Impact, this organization attempts to enable and push students to utilize their skills to combine business and social responsibility, generating a positive impact in our community. Within this organization, I am a member of the Communications Initiative, responsible for our advertising campaigns. Also, I contributed to the planning of our organizations the first year launching a Corporate Care Networking Night. This event connected local, socially responsible companies to students interested in learning about these company\'s values and their opportunities.- Co-planned a networking night with socially responsible corporations located in the Bloomington area- Created email campaign using MailChimp application to communicate with more than 500 students- Prepared written advertisement sent in multiple organization’s newsletters to promote a Case Competition","duration":"Feb 2017 May 2017 4 months","duration_short":"4 months","end_date":"May 2017","start_date":"Feb 2017","subtitle":"Social Enterprise Engagement at Kelley (SEEK)","title":"Communications Initiative Team Member"}],"url":""},{"company":"Mearto","company_id":"mearto","location":"Copenhagen Area, Denmark","positions":[{"description":"Over the summer I was privileged to participate in a combined internship and study abroad program allowing me to challenge myself in an exciting and foreign environment--one that I am not soon to forget! I interned for six weeks at a start-up called Mearto in Copenhagen, Denmark. The company specializes in online appraisals of antique items. I was able to interact with multiple start-ups and entrepreneurs at an open seating, co-working space called the Founders House. I did not have experience in website design or SEO prior to the internship and I am very grateful to the founder, Mads Hallas, for teaching me and providing an amazing summer abroad. Overall, the whole experience was life-changing, giving me a new appreciation and understanding of the revolutionary start-up scene in the Nordics as well as submerge myself in a unique and foreign culture that I hope to return to someday.• Constructed two websites (sowaantiquesmarket.com and onlineauctions.org.uk) using WordPress by writing relevant content and designing visually appealing web pages• Developed greater SEO rankings for both websites using Ahrefs, generating a combined 12% increase in organic search traffic by the end of July• Contacted bloggers and interviewed antique store owners to develop expertise on topics I previously knew nothing about as well as generate channels for public relations opportunities","duration":"May 2018 Jun 2018 2 months","duration_short":"2 months","end_date":"Jun 2018","start_date":"May 2018","subtitle":"Mearto","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/mearto"},{"company":"Philanthropy for America","company_id":"philanthropy-for-america","location":"Bloomington, Indiana Area","positions":[{"description":"I generated a greater social media presence for the nonprofit Philanthropy for America, an organization dedicated to enabling millennials to join the nonprofit sector. High autonomy in this position allowed me to practice self-discipline to formulate my own goals and motivate myself. Furthermore, I created my own social media campaigns and researched new ideas for relevant content. I added a few examples of my work below.• Managed organization’s Facebook page, which had been inactive since October 2017 and began using Instagram to reach target millennial demographic • Designed social media posts using Canva to convey Philanthropy for America’s brand, gaining 51 Instagram users since starting the profile on January 16th","duration":"Dec 2017 May 2018 6 months","duration_short":"6 months","end_date":"May 2018","start_date":"Dec 2017","subtitle":"Philanthropy for America","title":"Social Media Intern"}],"url":"https://www.linkedin.com/company/philanthropy-for-america"},{"company":"Clay Club","company_id":null,"location":"Carl Sandburg High School, Orland Park, IL","positions":[{"description":"With the help and direction from my ceramics teacher and a fellow classmate, I started a club that would allow students to work on their ceramics skills. As specified by my teacher, only students enrolled in or having completed a ceramics class could participate in the club. Therefore, to increase eligibility and knowledge of the club I helped by doing a live demonstration during that year\'s art show. This portrayed the different aspects of ceramics classes and have an interactive exhibit to draw interest. I also sold my work during a student sale and received multiple orders after I sold out of premade vessels.-Performed live demonstration of throwing ceramic vessels on a potter\'s wheel through a dynamic process that requires patience and skill while answering student questions about ceramics classes.-Sold pieces to class and faculty before school at a student sale which led to receiving orders from multiple staff, one of which was 60 pieces worth $180.-Created a teapot design that was entered in an art show and placed third in its field and won a gold key of excellence.","duration":"Aug 2014 May 2015 10 months","duration_short":"10 months","end_date":"May 2015","start_date":"Aug 2014","subtitle":"Clay Club","title":"Co Founder"}],"url":""},{"company":"Student Design Commitee","company_id":null,"location":"Carl Sandburg High School, Orland Park, IL","positions":[{"description":"A group of students including myself, were tasked to design a structure that demonstrated pride at Carl Sandburg High School. There was some animosity when ideas conflicted and members rejected opportunities to compromise. By combing aspects of each proposal we liked and combining them to make one cohesive design, I was able to unite our ideas without offending any members. I was also chosen to present the design to a faulty staff who would approve it. -Mediated group disagreements for the design by redirecting the purpose of the meetings to breaking down specific concepts or building blocks of each individual design in order to integrate our ideas.-Presented our design and its construction to a faculty committee of 20 members using a power point created with Microsoft PowerPoint software.-Created drawings to represent the final design and presenting them by uploading the images onto the PowerPoint presentation.","duration":"Feb 2014 May 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2015","start_date":"Feb 2014","subtitle":"Student Design Commitee","title":"Presenter/Designer"}],"url":""}]', '["Courtney Bidwell “Madison is one of the most talented and dedicated students with which I\'ve had the pleasure to work. Her creativity and genuine enthusiasm is matched by her attention to detail and thoroughness, all of which were necessary for the marketing work she took on for the Kelley Institute for Social Impact. She worked with staff and students to clarify the brand of the office and clearly articulate a consistent message. Her work identifying and targeting the KISI audience, crafting social media content, and strategically executing our marketing needs elevated our student engagement. She thrived in a team setting and worked diligently in self-directed projects. Madison\'s skills, attitude, and experience make her a wonderful addition to any team. ”","Elizabeth Morgan “Madison was a tremendous asset to our category management team over the summer. Not only did she complete an analysis of our competitive marketplace that will be extremely useful in the future, but also she provided a point of view on the data she gathered and a recommendation on how our category can reach its full potential. She is a self-starter and does a great job of working both independently and in a team setting. She asks insightful questions, has a fantastic attitude and solid work ethic. She developed a passion for strategy over the course of the summer and would be a great addition to any team!”"]']### Assistant: The agent's job is to bridge the gap between blue and white-collar workers, and today, the agent is reaching out to the user because they need assistance with creating original and impactful digital marketing campaigns for their entrepreneurial organization.
### Human: Agent: ['Leanne Pilipina', "I graduated from the University of California, Davis in June 2008 with a bachelor's degree in Communications with an emphasis in Business Marketing and Economics. I have over 10 years of experience in the fields of Customer Service, Product Marketing, and Compliance Management. I enjoy working in a team-oriented, challenging, and rewarding environment. In the past ten years, I have worked in many roles in the banking industry. I have had direct experience in consultive sales, internal auditing, and customer satisfaction. I have led a team of more than 30 professional salespeople in attaining the top honors in the San Jose Metro both in sales and in operational excellence. I would love to broaden my skills in product marketing and customer relations in a position that can utilize not only my many skills but my positive and passionate personality.", 'Lending Systems Administrator at San Mateo Credit Union', 'San Mateo Credit Union', '[{"company":"San Mateo Credit Union","company_id":"san-mateo-credit-union","industry":"Banking","location":"","positions":[{"description":"","duration":"Mar 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Mar 2021","subtitle":"San Mateo Credit Union","title":"Lending Systems Administrator"}],"url":"https://www.linkedin.com/company/san-mateo-credit-union"},{"company":"Technology Credit Union (Tech CU)","company_id":"techcu","location":null,"positions":[{"description":"- Ensures processing department work is completed competently and within Service Level Agreements- Collaborates with front-line staff to ensure an excellent member experience- Orders, reviews, and processes collateral documents including flood certifications, preliminary title reports, and appraisals- Work directly with title companies and/or other third parties to clear title issues including liens as a result of solar loan/lease, special government programs, etc- Primary audit/review of signed loan documents and ensure proper recording and funding","duration":"Oct 2020 Mar 2021 6 months","duration_short":"6 months","end_date":"Mar 2021","start_date":"Oct 2020","subtitle":"Technology Credit Union (Tech CU)","title":"Lead Home Equity Specialist"},{"description":"- Provide support and assistance to AVP, Consumer Lending Operations. - Provide next level support and operate as subject matter expert in all things Consumer Lending. - Act as trainer and escalated contact to all staff and members. - Ensure all document preparation and funding are completed within service level agreements. - Coordinates and interacts with third party vendors for verification of recording documents pertaining to real estate- Primary contact regarding maintenance and management of loan files.- Recognize coaching opportunities and identify process improvements- Work cross functionally with Mortgage and HELOC Departments including 1) Ordering and reviewing title reports, appraisals, and flood certifications 2) Managing a pipeline of 60+ loan files consisting of broker/wholesale and direct/retail","duration":"Oct 2017 Oct 2020 3 years 1 month","duration_short":"3 years 1 month","end_date":"Oct 2020","start_date":"Oct 2017","subtitle":"Technology Credit Union","title":"Lead, Consumer Loan Originations"},{"description":"Specialize in Credit Union Direct Lending (CUDL) and Solar Indirect funding.-Responsible for reviewing loan packages for completeness and compliance with regulatory requirements. -Complete UCC filings on solar arrays with both state and county.","duration":"Mar 2016 Oct 2017 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2017","start_date":"Mar 2016","subtitle":"Technology Credit Union","title":"Indirect Consumer Loan Processor"},{"description":"- Consistently exceed aggressive sales goals- Participate in Member Company events and on-sites- Comply with all company policies and regulatory requirements--and ensure that staff is also in compliance- Conduct all administrative duties including (but not limited to) - Audit Signature Cards and Loan Files - Provide support and coaching to staff - Monitor Relationship Manager and loan queues for staff accountability - Work with other departments to resolve underwriting/loan issues - Resolve escalated member issues - Act as manager in the absence of the Area Manager and Client Services Manager","duration":"Jul 2012 Mar 2016 3 years 9 months","duration_short":"3 years 9 months","end_date":"Mar 2016","start_date":"Jul 2012","subtitle":"Technology Credit Union","title":"Senior Relationship Banker"},{"description":"- Consistently meet and exceed monthly sales goals.- Constantly strive to exceed member service expectations by maintaining a 95% or higher member satisfaction survey- Ensure operational excellence by completing monthly audits- Increase membership growth by going to on-site events and opening accounts","duration":"Dec 2009 Jul 2012 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jul 2012","start_date":"Dec 2009","subtitle":"Technology Credit Union","title":"Financial Center Consultant"}],"url":"https://www.linkedin.com/company/techcu"},{"company":"Bank of America","company_id":"bank-of-america","location":"San Francisco Bay Area","positions":[{"description":"- Responsible for coordinating a team of 30+ individuals in meeting and exceeding sales goals and service targets.- Work with customers to uncover financial needs - Ensure that the team met operational goals. My team exceeded our goal by decreasing teller transactions by 30% in Q3 2009.- Consistently audit branch paperwork and signage to ensure that all employees were abiding by company regulations.- Responsible for training and coaching all sales employees to ensure they were satisfying the customers\' needs while providing excellent customer service.","duration":"Mar 2006 Nov 2009 3 years 9 months","duration_short":"3 years 9 months","end_date":"Nov 2009","start_date":"Mar 2006","subtitle":"Bank of America","title":"Sales & Service Specialist"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"Sears, Roebuck and Co.","company_id":"sears-stores","location":"San Francisco Bay Area","positions":[{"description":"- Uncovered customers\' needs and responsible for finding the best product to satisfy those needs.- Top salesperson for \\"keeping it sold\\" -- maintained a product return record of less than 5% - Uncovered customers\' needs and responsible for finding the best product to satisfy those needs.- Top salesperson for \\"keeping it sold\\" -- maintained a product return record of less than 5%","duration":"Mar 2005 Jan 2006 11 months","duration_short":"11 months","end_date":"Jan 2006","start_date":"Mar 2005","subtitle":"Sears, Roebuck and Co.","title":"Consultive Sales Associate"}],"url":"https://www.linkedin.com/company/sears-stores"}]', '["Eric C. “Leanne is a great and hard working individual. She always has a smile that brightens up the entire work area when you see her. Whenever there is something you need done she is always there. She goes above and beyond all the time which makes her a great addition to the team. It has been a pleasure working with her!”","Kimly Huynh “Leanne is highly dependable with a solid performance track and diligent work ethic. She is a young professional with amazing integrity and outstanding commitment. I highly recommend Leanne and believe she will be a great asset to any organization.”"]'] User: ['Michael Shotnik', "I'm the branch manager at Colorado Mortgage in Centennial, CO. We are an office focused on providing exceptional service with cutting edge technology. It is our goal to push current standards and expectations in an effort to benefit our clients and the efficiency of our branch.In the near future we plan on compounding our business all while improving customer service and the overall product.michaelshotnik.com", 'Branch Manager at Sierra Pacific Mortgage Company, Inc.', 'Sierra Pacific Mortgage Company, Inc.', '[{"company":"Sierra Pacific Mortgage Company, Inc.","company_id":"sierra-pacific-mortgage","industry":"Financial Services","location":"","positions":[{"description":"","duration":"Sep 2011 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"Sep 2011","subtitle":"Sierra Pacific Mortgage Company, Inc.","title":"Branch Manager"}],"url":"https://www.linkedin.com/company/sierra-pacific-mortgage"},{"company":"Sierra Pacific Mortgage Company, Inc. dba Colorado Mortgage","company_id":"colorado-mortgage","location":"Centennial, CO","positions":[{"description":"Serving all of Colorado home buyer needs for purchase or refinance; we offer solutions, immediate answers to your questions, real estate agent referrals and the best possible service. We\'ll answer all your questions on topics such as Mortgage Credit Certificates, FHA loans, Jumbo loans, VA home loans, Reverse Mortgages and more. At Colorado Mortgage we are very serious about offering our prospective clients honest and upfront information in a very timely manner. We\'ve built our business on superior customer service while not sacrificing efficiency. co-mortgage.comSpecialtiesMortgages, Loans, Inspections, Credit Scores, Local LenderSierra Pacific Mortgage Company, Inc. dba Colorado MortgageSierra Pacific Mortgage NMLS# 1788. Michael Shotnik, Branch Manager, NMLS: 218281 - CO License: 100017466. Regulated in Colorado by the Division of Real Estate #988320. To check the license status of your mortgage loan originator, visit D.O.R.A. and NMLS consumer access.","duration":"Sep 2011 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"Sep 2011","subtitle":"Sierra Pacific Mortgage Company, Inc. dba Colorado Mortgage","title":"Branch Manager"}],"url":"https://www.linkedin.com/company/colorado-mortgage"},{"company":"Summit Home Mortgage","company_id":null,"location":"","positions":[{"description":"Focus: FHA, Conventional, VA and USDA loans for residential purchase and refinance transactions.Mortgage processing systems:In house underwriting In house closing In house funding Banker rates!Areas of Expertise:While experiencing the burst of the housing bubble I\'ve had to master the basics. With little subprime left my expertise is in FHA and Conventional lending. The nice aspect of our current lending situation is that if the transaction makes sense then the funds are there to lend. I\'ve been able to close many deals recently that other lenders are unable to close because of my knowledge of the lending guidelines. The guidelines create room for creativity and my thorough understaning of these guidelines gives my clients an edge throughout the home buying and refinancing process.","duration":"Aug 2008 Sep 2011 3 years 2 months","duration_short":"3 years 2 months","end_date":"Sep 2011","start_date":"Aug 2008","subtitle":"Summit Home Mortgage","title":"Direct Mortgage Banker"}],"url":""},{"company":"Alliance Guaranty Mortgage","company_id":null,"location":"","positions":[{"description":"Mortgage brokerage working as a loan officer. Mortgage brokerage working as a loan officer.","duration":"Jul 2006 Aug 2008 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 2008","start_date":"Jul 2006","subtitle":"Alliance Guaranty Mortgage","title":"Loan Officer"}],"url":""}]', '["LinkedIn User “I could not have been more pleased with my experience with Michael and his staff. They had answers to my questions before I even had the question in mind to ask, and were always one step ahead of me through the entire process. Michael and his staff maintained the highest level of professionalism and integrity throughout the entire process and closing day was smooth thanks to their hard work! When it comes time to refinance, I know who I will be working with without a doubt.”","Barry Kunselman, CNE, CLHMS “I sleep better a night when my clients decide to pursue a Mortgage with Colorado Mortgage. Michael and his team make the lending process, smooth, worry free and also fun. Colorado Mortgage is a lender you know can get the job done, while providing the best rates, fees and customer survey in the industry.”"]']### Assistant: The agent's job is to provide exceptional service and improve customer satisfaction in the mortgage industry. Today, the user is reaching out to the agent because they need assistance with refinancing their mortgage.
### Human: Agent: ['Bruce Pessink', 'We train and license citizens to safely and effectively protect themselves and their loved ones. To equip them with a basic mind set and teach the skills and tactics they need for personal protection and how to survive in hostile situations and protect their home. Our School safety Instructor certification classes are designed to train and evaluate educators to carry defensive handguns on school campus. We provide the Texas D.P.S. approved training for school districts and teachers.', 'Texas License To Carry Instructor & School Safety Certification Instructor, NRA Instructor Training Counselor', 'PESSINKS TCB', '[{"company":"PESSINKS TCB","company_id":null,"location":"United States","positions":[{"description":"","duration":"Jan 2014 - Present 7 years 7 months","duration_short":"7 years 7 months","end_date":"Present","start_date":"Jan 2014","subtitle":"PESSINKS TCB","title":"Company Owner"}],"url":""},{"company":"www.licensetocarrytylertexas.com","company_id":null,"location":"Tyler, Texas Area","positions":[{"description":"The LTC course is designed in modules and must include:Module 1 ‐ Laws that relate to weapons and to the use of deadly forceModule 2 ‐ Handgun use and safety, including use of restraint holsters and methods to ensure thesecure carrying of openly carried handgunsModule 3 – Non‐violent dispute resolutionModule 4 ‐ Proper storage practices for handguns with an emphasis on storage practices that eliminatethe possibility of accidental injury to a child www.licensetocarrytylertexas.com","duration":"2013 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"2013","subtitle":"www.licensetocarrytylertexas.com","title":"Texas License To Carry Instructor, NRA Instructor Training Counselor"}],"url":""},{"company":"PESSINK\'S TCB, LLC","company_id":null,"location":"East Texas Area","positions":[{"description":"NEW LTC CLASS IS SCHEDULED FOR SELECT SATURDAYS AND PRIVATE EVENTS.Open Carry and Concealed Handgun Class begins promptly at 9:00 a.m. and will last 4 hours. IMPORTANT – No guns and ammunition allowed in class so please leave locked in your vehicle (out of sight). You may bring bottled drinks and a small snack to the classroom. Complimentary coffee will provided.We will break for lunch and at meet for range qualifications will be located at the PESSINK\'S TCB Range (directions will be given in class). Please be proficient with your firearm. The instructor will not be training you to shoot in this LTC Course. If you have never handled a firearm at all, we recommend you sign up for our Basic Pistol Course prior to your LTC Course. 1st you need to register with the Texas DPS (www.texas.gov) and then schedule an Electronic Fingerprint Appointment with MorphoTrust USA (www.identogo.com )(This can ONLY be done after you have completed the application online with the state.)PESSINK\'S TCBBRUCE PESSINK OWNER/OPERATOR pessink@suddenlink.netTexas License to Carry/Concealed Handgun & NRA Instructor","duration":"Jan 2014 May 2021 7 years 5 months","duration_short":"7 years 5 months","end_date":"May 2021","start_date":"Jan 2014","subtitle":"PESSINK\'S TCB, LLC","title":"OWNER"}],"url":""},{"company":"NCC","company_id":"northland-communications","location":"Tyler, Texas Area","positions":[{"description":"I have continued to exceed expectations by not only achieving my goals but by the comment to customer service and pride in a job well done. Training service techs and installers to better their performance by correcting or demonstrating how to properly do the work at hand. Handling job related problems and by counseling other techs. I have continued to collaborate with others displaying an attitude of teamwork and by providing and receiving feedback in a constructive and appropriate manner. Showing a personal initiative by applying sound judgment to decision making and delivering a quality work product that meets deadlines and quantity expectations. Through goals and objectives I continue to work to accomplish and to help to achieve.Specialties: supervise the performance of quality work of installers and system technicians, Certification and safety programs, perform all system and head end testing as required by the FCC, operate all test equipment related to cable television, perform system sweeps, maintain technical portion of FCC public inspection files; in-house construction projects; establish and maintain good working relationships with local utility companies. I will continue my comment to my self and my company by maintaining a working environment that promotes my personal and career growth, creativity, and teamwork. With integrity, individuality, ambition, and talent. I am committed to maintaining a team of professionals that is as diverse as the customers we serve by demonstrating the right talent to execute today\'s revolutionary strategies by being a multi-tasking individual working together with a shared vision of commitment to our customers and our communities.","duration":"Aug 2007 Jan 2014 6 years 6 months","duration_short":"6 years 6 months","end_date":"Jan 2014","start_date":"Aug 2007","subtitle":"NCC","title":"Senior Technician, Certified NCTI System Technician."}],"url":"https://www.linkedin.com/company/northland-communications"},{"company":"KKUS 104.1 FM (THE RANCH) www.theranch.fm","company_id":null,"location":"Tyler, Texas Area","positions":[{"description":"BRUCE WAYNE \\"Air Personality\\" KKUS 104.1 FM (THE RANCH). Classic Country Hymn Time Radio Ministry. Sundays 9am-10am. www.theranch.fm. Copywriter, Promotions, live broadcast, Weather and PSA’s, specialty shows and assistant Chief Engineer maintaining several broadcasting sites.Magic 104, WTAW-AM / KTSR-FM, KROZ-KZEY, and CLASSIC HITS KISX 107.3. September 1989 – Present (23 years 7 months)","duration":"Sep 1989 Dec 2013 24 years 4 months","duration_short":"24 years 4 months","end_date":"Dec 2013","start_date":"Sep 1989","subtitle":"KKUS 104.1 FM (THE RANCH) www.theranch.fm","title":"BRUCE WAYNE \\"Raido Show Host\\""}],"url":""},{"company":"Lighting Courier Inc.","company_id":null,"location":"East Texas","positions":[{"description":"Provide on demand deliveries of all types from office documents to palletized deliveries through out East Texas. Provided services for any immediate delivery needs originating in the Louisiana and Mississippi areas and provided distribution to over 50 cities in East Texas. Warehouse, Distribution, Logistics Delivery, Legal Courier Medical Courier, General Delivery, Scheduled Mail, Payroll, Deposits and Vehicle replacement. Ensuring that business run smoothly, working with efficiency and attention to detail helping make businesses work, by delivering packages on time, every time and maintaining customers relations representing Lighting Courier and all Companies relating to deliveries. Maintained a record of activity through the proficient use of time management.","duration":"Jan 2007 Jul 2007 7 months","duration_short":"7 months","end_date":"Jul 2007","start_date":"Jan 2007","subtitle":"Lighting Courier Inc.","title":"Area Distribution Manager"}],"url":""},{"company":"Cox Communications","company_id":"cox-communications","location":"","positions":[{"description":"Supervised Techs who Installed, maintained, tested, and serviced telephony, high-speed data, video and distribution systems. Maintained all types of distribution facilities and educated customers to maintain customer satisfaction. Determined location of underground distribution systems. Maintained voice, data, and telephony and video communication systems for customers. Tested network cables for signal leakage at trouble sites and stops leakage by making necessary repairs. Coordinator among departments (including field services, dispatch, warehouse, customer care, CBS, engineering), vendors, customers and associated companies to correct alarm conditions. Operated, maintained, all company equipment according to company standards and safety guidelines. Working knowledge of Windows-based PCs. Have experience with electronic, electrical, RF, fiber optic equipment and troubleshooting cable, telecommunications, and electronic equipment. Bucket truck and pole certified. NCTI, and Cox University educated.","duration":"Jan 1996 Jan 2006 10 years 1 month","duration_short":"10 years 1 month","end_date":"Jan 2006","start_date":"Jan 1996","subtitle":"Cox Communications","title":"Field Service Tech lll Team Supervisor"}],"url":"https://www.linkedin.com/company/cox-communications"}]', '["“Bruce is an exceptional person to work with. He performs well as a leader and makes an excellent teammate. He adapts well to change and works hard to achieve superior results.”","“Mr. Pessink has continually demonstrated the patience and resolve to accomplish our goals using his vast pool of education, experience and resources. He has never failed to satisfy or exceed the requirements or specifications of any project that he has been involved in.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide Texas License To Carry Instructor training and certification, and today the user is reaching out to the agent because they need to schedule a private session for their team of healthcare professionals to obtain their licenses.
### Human: Agent: ['Susie Murphy', "Susie’s background includes managing an in-house design studio for a Fortune 500 company, supervising a direct response advertising agency’s production department, and co-managed the creative team for Sony's PlayStation Stores. In 2016 she joined BlackWing Creative (specializing in impactful B2B Advertising) as their Design Director. She most recently moved back to her home town to be closer to her family and is a Freelance Graphic Designer. She is also an award-winning designer and the recipient of numerous Addy awards over the years for her work in advertising, multimedia and graphic design.", 'Art Director • Graphic Designer • Project & Vendor Manager', '[M] DesignLab', '[{"company":"[M] DesignLab","company_id":null,"location":"United States","positions":[{"description":"","duration":"Feb 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Feb 2021","subtitle":"[M] DesignLab","title":"Art Director • Graphic Designer • Project & Vendor Manager"}],"url":""},{"company":"BlackWing Creative","company_id":"blackwingcreative","location":"Alameda, CA","positions":[{"description":"Designer for B2B Campaign and Marketing Development for some the world’s top business-to-business and technology brands. Passionate about bold, impactful and innovative visual design (hybrid of on and offline marketing) and making the complex simple to understand.Named by Advertising Age as one of the top B2B agencies in the US. Our BlackWing Creative offices are located in the twin pulses of the technology world: Seattle and San Francisco.","duration":"Aug 2016 Feb 2021 4 years 7 months","duration_short":"4 years 7 months","end_date":"Feb 2021","start_date":"Aug 2016","subtitle":"BlackWing Creative","title":"Design Director"}],"url":"https://www.linkedin.com/company/blackwingcreative"},{"company":"PlayStation Network","company_id":"playstation-sony","location":"San Mateo, CA","positions":[{"description":"Responsible for creating and managing visual design for the PlayStation Stores with weekly game content publishes and custom campaigns. Stores supported: PlayStation Web Stores, PS3, PS4 and mobile stores. These digital stores support over 1.3 Billion North and South American customers in four languages. • Visual Design support for the Digital Commerce Team (Merchandising), SIE Marketing, Ad Sales, HR and Finance• Project Management of visual assets required for weekly publishes• Design and production of custom marketing campaigns• Co-manages a team of eight artists (Technical, Production and Design)• Expresses and stewards the brand in a digital world by designing and maintaining Guidelines for internal and external purposes• Oversees the Creative Team’s delivery of on-brand, on-time and on-spec creative• Created new processes for efficient cross-team collaboration","duration":"Apr 2012 Aug 2016 4 years 5 months","duration_short":"4 years 5 months","end_date":"Aug 2016","start_date":"Apr 2012","subtitle":"PlayStation Network","title":"Senior Graphic Designer"}],"url":"https://www.linkedin.com/company/playstation-sony"},{"company":"art.com","company_id":"art.com","location":"Emeryville, CA","positions":[{"description":"Responsible for creating engaging, successful marketing communications for the largest online retailer of posters, prints and framed art. • Responsible for launching new campaigns which include landing pages, animated affiliate banners, social media graphics, and website hero features• Stretched creative limits while still designing within tested and successful email templates• Work closely with programmers to correctly display the elements and navigation of my online campaigns and email designs while designing \\"code friendly\\" in order to maximize the visual experience of the most widely used email clients• Primary graphic support of our Social Media marketing efforts• Responsible for localizing weekly email designs into 15 languages for our global audience of 30 countriesThe Art for Kids campaign that I designed and managed increased revenue by 177%. Due to its success, the campaign was implemented and incorporated to other brands of the company.","duration":"Mar 2010 Oct 2011 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2011","start_date":"Mar 2010","subtitle":"art.com","title":"Sr. Visual Designer"}],"url":"https://www.linkedin.com/company/art.com"},{"company":"[M] DesignLab","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"I started up a graphic design business for which I create, manage and produce graphic design solutions for my clients (which include print, three-dimensional and web based projects).• Provides project management and strategic graphic design solutions• Oversees print production and vendor management• Manages the creative work of up to four freelance contractors• Led a variety of projects which included: advertising, branding, product photography, newsletter design and production, transit and outdoor signage, graphic design standard guides, internal branding, naming, web marketing and print collateral• Clients: Cal State East Bay, Cisco Systems, Dreyers, Elephant Pharmacy, Genentech, Golden Gate University, Microsoft, NextBus, Roasting Plant Coffee Co., Sephora, and Watson Wyatt.","duration":"Sep 2001 Jun 2010 8 years 10 months","duration_short":"8 years 10 months","end_date":"Jun 2010","start_date":"Sep 2001","subtitle":"[M] DesignLab","title":"Art Director • Graphic Designer • Project & Vendor Manager"}],"url":""},{"company":"Fusion DM","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"I managed the organization, production and work flow of the production studio for a direct mail marketing agency. FusionDM was purchased by Publicis Dialog in 2001.• Participated as a web interface designer and functioned as the Studio Production Manager• Tracked photography rights and usage• Oversaw archiving and back ups of all digital files• Built dimensional comps and final mechanicals for print.","duration":"Aug 2000 Sep 2001 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2001","start_date":"Aug 2000","subtitle":"Fusion DM","title":"Digital Studio Manager"}],"url":""},{"company":"Towers Perrin","company_id":"willis-towers-watson","location":"San Francisco Bay Area","positions":[{"description":"Towers Perrin is a global wide company that services large Fortune 500 and 1000 clients. I designed and managed benefit communication campaigns, merger and acquisition materials, and retirement communication collateral for their clients. My innovative marketing techniques helped Towers Perrin to win large accounts, as well as retain and service their client’s every internal marketing and communication need.• Managed the organization, workflow, design and production of communication projects• Ensured that all creative work was conceptually powerful, accurate, strategically on target and well designed• Responsible for art direction, graphic design, web interface design, client presentations, vendor sourcing and management, press checks, mentoring and reviewing direct reports, Mac hardware and software support, archiving/backups, estimating/budgeting, equipment recommendations, and project management.• Clients included: Agilent, Franklin-Templeton, Immunex, McKesson, Novell, PeopleSoft, Pottery Barn, Wells Fargo, Williams-Sonoma.","duration":"Oct 1997 May 2000 2 years 8 months","duration_short":"2 years 8 months","end_date":"May 2000","start_date":"Oct 1997","subtitle":"Towers Perrin","title":"Design Manager/Senior Designer — Creative Media Group"}],"url":"https://www.linkedin.com/company/willis-towers-watson"}]', '["“Susie exercises professionalism and patience in handling the sometimes unpredictable, urgent projects for which we enlist her expertise. Her flexibility and design skills serve GGU Law very well and I recommend her highly.”","“Susie collaborated with me on what began as a bright idea that, thanks to her fabulous design work, turned into a high profile project gaining favor with the CMO and many others. It was amazing to see the concept materialize into something beautiful, sellable, promotable, and discoverable for end users. She took it to another level and elevated the concept beyond expectations. I found her very easy to work with and very responsive and with quick turnaround. I highly recommend her work and welcome contact for further details. My endorsement for her comes totally unsolicited. I would consider myself fortunate to work with her again. Thank you.”"]'] User: ['Justin Englander', 'Proven sales leader who thrives within high growth tech startups. Focused on hiring, coaching, developing and leading a high caliber, quota achieving field sales organization.', 'Director at Newsela', 'Newsela', '[{"company":"Newsela","company_id":"newsela","industry":"E-Learning Providers","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Newsela","title":"Director"},{"description":"","duration":"Dec 2018 Sep 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2020","start_date":"Dec 2018","subtitle":"Newsela","title":"Regional Sales Manager"},{"description":"","duration":"Jan 2018 Dec 2018 1 year","duration_short":"1 year","end_date":"Dec 2018","start_date":"Jan 2018","subtitle":"Newsela","title":"Senior Sales Manager"},{"description":"","duration":"Feb 2017 Jan 2018 1 year","duration_short":"1 year","end_date":"Jan 2018","start_date":"Feb 2017","subtitle":"Newsela","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/newsela"},{"company":"Zocdoc","company_id":"zocdoc","location":null,"positions":[{"description":"","duration":"Jul 2013 Jan 2017 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2017","start_date":"Jul 2013","subtitle":"Zocdoc","title":"Regional Sales Manager"},{"description":"","duration":"Nov 2012 Jun 2013 8 months","duration_short":"8 months","end_date":"Jun 2013","start_date":"Nov 2012","subtitle":"Zocdoc","title":"Lead Recruiter"},{"description":"","duration":"Apr 2012 Nov 2012 8 months","duration_short":"8 months","end_date":"Nov 2012","start_date":"Apr 2012","subtitle":"Zocdoc","title":"Sales Recruiter"}],"url":"https://www.linkedin.com/company/zocdoc"},{"company":"MRM//McCann","company_id":"global-mrm","location":"Greater New York City Area","positions":[{"description":"","duration":"Apr 2011 Mar 2012 1 year","duration_short":"1 year","end_date":"Mar 2012","start_date":"Apr 2011","subtitle":"MRM//McCann","title":"Senior Recruiter Team Lead"}],"url":"https://www.linkedin.com/company/global-mrm"},{"company":"Forstar Resources","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Jul 2008 Mar 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2011","start_date":"Jul 2008","subtitle":"Forstar Resources","title":"Recruiting Manager"}],"url":""},{"company":"Adam Jacobs Associates","company_id":"adam-jacobs-associates","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2004 Jun 2008 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2008","start_date":"Jun 2004","subtitle":"Adam Jacobs Associates","title":"Lead Recruiter"}],"url":"https://www.linkedin.com/company/adam-jacobs-associates"},{"company":"Vornado Realty Trust","company_id":"vornado-realty-trust","location":"","positions":[{"description":"","duration":"Mar 2002 May 2004 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2004","start_date":"Mar 2002","subtitle":"Vornado Realty Trust","title":"Accounts Payable Specialist"}],"url":"https://www.linkedin.com/company/vornado-realty-trust"}]', '["“Justin is a strong sales leader who constantly advocates for him team’s needs in order to drive results. Justin coaches and mentors sales reps with confidence and ease, and is seen as a leader by his team and within the company. ”","“Justin is a pleasure to work with. He is the first one in and the last one out of the office everyday, and this shows in his performance as a consistent top recruiter. His impressive professional approach to the task at hand does not affect his personal touch with his colleagues or his candidates. He is a man of integrity and an outstanding colleague. I would highly recommend Justin to any organization.”"]']### Assistant: The agent's job is to manage and lead a high-caliber sales organization, while the user is reaching out to the agent because they need assistance in hiring and developing a successful sales team for their high growth tech startup.
### Human: Agent: ['Shannon McKinney', 'At Hays Technology, we are shaping the future of recruitment. In today’s market, there are no boundaries for tech talent or limits on the pace of change for companies. We have built the leading human network for the digital age and we’re ambitious to meet your aspirations and work together to match tech experts to organizations. The established relationships that we hold give you unparalleled access to unique insights, which we provide to you at speed using our expertise, investments, and innovation. We are Hays Technology. haystechnology.us We are firm believers that the right job can transform a person’s life and the right person can transform a business. Hays is the #1 Most followed recruitment company on LinkedIn. Follow us here: www.linkedin.com/company/hays/ For 50 years we’ve used our expertise to accelerate careers and transform businesses. Thank you to our clients and candidates for helping us power the world of work.', 'Vice President at Hays', 'Hays', '[{"company":"Hays","company_id":"hays","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"Overseeing recruiting efforts for both Technology and Life Sciences","duration":"Jul 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Hays","title":"Vice President"},{"description":"Now overseeing recruiting efforts for both Information Technology and Life Science in the North Region (Raleigh, Richmond, New York, Chicago & DC) in the U.S.","duration":"Jan 2021 Jun 2021 6 months","duration_short":"6 months","end_date":"Jun 2021","start_date":"Jan 2021","subtitle":"Hays","title":"Senior Director"},{"description":"Hays is the expert at recruiting qualified, professional and skilled people worldwide. We operate across the private and public sectors, dealing in full time positions, contract roles and temporary assignments. Hays operates in 33 countries across 20 specialisms. Last year our experts placed around 67,000 people into permanent jobs and more than 220,000 people into temporary and contract assignments. With our local market knowledge and global reach, we better understand recruitment needs and make the perfect match. In the US, our 215 recruiting experts placed over 2,000 candidates per year from our 12 offices. We provide expert service in 4 specialisms; IT, Construction & Property, Accounting & Finance and Life Sciences.We attract the best candidates, make the best match and provide the best industry expertise, delivered through our commitment to service excellence. We are firm believers that the right job can transform a person’s life and the right person can transform a business. Hays is the No.1 most socially engaged global staffing firm on LinkedIn. For more information visit www.hays.com","duration":"Dec 2017 Dec 2020 3 years 1 month","duration_short":"3 years 1 month","end_date":"Dec 2020","start_date":"Dec 2017","subtitle":"Hays","title":"Area Recruiting Director"},{"description":"","duration":"Nov 2014 Dec 2017 3 years 2 months","duration_short":"3 years 2 months","end_date":"Dec 2017","start_date":"Nov 2014","subtitle":"Hays","title":"Senior Recruitment Manager"},{"description":"Veredus Corporation provides highly skilled Information Technology professionals for contract and permanent placement. Our veteran team of professional recruiters utilize an aggressive, personal and thorough process of discovering ideal candidates and matching them to client companies, based on that firm\'s unique corporate culture and needs. With the core values of professionalism, integrity and world class customer service, Veredus is committed to providing the highest caliber of staffing solutions and maintaining long term relationships with both its client and candidate partners.","duration":"Jan 2012 Nov 2014 2 years 11 months","duration_short":"2 years 11 months","end_date":"Nov 2014","start_date":"Jan 2012","subtitle":"Hays","title":"Sr. Recruiter"}],"url":"https://www.linkedin.com/company/hays"}]', '["Amy Waldron “Shannon is one of the best managers I have ever worked for. She\'s always looking for ways to help me and the members of my team improve and see more success, and is our biggest cheerleader. She\'s also been an incredible teacher and guide as I\'ve begun my career in recruiting - I consider myself extremely lucky to have her as a mentor and leader.”","Bridgette Cullipher “Shannon is one of the best leaders that I\'ve had the pleasure of working for. She truly \\"leads from the front\\"; she ensures that she is connected with her team, understands their goals both personally and professionally, and does everything to ensure that those goals are met. There has never been a time where I felt I couldn\'t go to Shannon with a question or issue. She is always available, supportive, transparent and creative. I am fairly new to the staffing/recruitment industry, but thanks to Shannon I have been able to quickly build success. I look forward to growing under her leadership for the years to come!”"]'] User: ['Daniel S.', 'Email: yiwork01@gmail.com', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to provide recruitment services, and today they are reaching out to the user because they need to discuss a potential career opportunity at Apple.
### Human: Agent: ['Devon Fox', 'A highly knowledgable Manager of Business Operations with a specialization in Procurement, AP, Event & Travel Management, and CRM Process Creation and Training', 'Executive Coordinator with Mars & Real Estate Agent with Pearson Smith Realty', 'Mars', '[{"company":"Mars","company_id":"mars","industry":"Manufacturing","location":"McLean","positions":[{"description":"","duration":"Dec 2018 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Dec 2018","subtitle":"Mars","title":"Executive Coordinator"}],"url":"https://www.linkedin.com/company/mars"},{"company":"Pearson Smith Realty","company_id":"pearson-smith-realty","location":"Ashburn, VA","positions":[{"description":"","duration":"2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"2017","subtitle":"Pearson Smith Realty","title":"Real Estate Agent"}],"url":"https://www.linkedin.com/company/pearson-smith-realty"},{"company":"Tech Mahindra","company_id":"tech-mahindra","location":"Herndon, VA","positions":[{"description":"Process Creation, Improvement, and Training:Worked with various Business Units (IT, Shared Services, HR, Finance, etc.) to identify possible process improvements and lead implementation and training.Procurement ManagerAccounts Payable ManagerSalesforce.com AdministratorEvent Manager: Lead event strategy for client-facing eventsWorked closely with key stakeholders – Sales, CEO, COO, and General CounselKept project & timeline plans up to date and managed all tasks to successful completionNegotiated to gain noticeable vendor savings through contract negotiationsCreated, tracked and managed large event budgets closelyTravel Manager:Assisted CEO & COO with domestic and international travel planning and executionLead the development and continuous improvement of the travel programEstablished and implemented strategic travel program goals and objectives annuallyEnsured internal client satisfaction with travel program and servicesFormed relationships with frequent travelers and arrangers to be well informed of what worked or didn’t workLiaised with senior stakeholders regarding changes in travel guidelines and processesServed as primary point of contact for travel vendors and agencyLead and/or oversaw analysis and negotiations for travel contracts with airlines, hotels, car service, etc.Provided strategic guidance for travel expense and reportingProvided after-hours support required during travel interruption and travel security issuesDeveloped, analyzed and recommended key internal metrics for travel management practices, trends and resultsProvided oversight and recommendations for travel spend","duration":"May 2011 2017 6 years","duration_short":"6 years","end_date":"2017","start_date":"May 2011","subtitle":"Tech Mahindra","title":"Manager, Business Operations"}],"url":"https://www.linkedin.com/company/tech-mahindra"},{"company":"LCC","company_id":"lcc-algeria","location":null,"positions":[{"description":"● Prepared invoices for assigned contract on a monthly basis● Worked with the Program personnel to ensure invoices were timely and accurate● Established invoicing requirements by reviewing FP or T&M contract detail● Monitored and analyzed contract data and/or situations that may affect billing or collections ● Ensured timely reporting to management for issues that affect AR metrics such as unbilled balances● Interacted with and provided assistance to customers, both internal (Contracts, Project Control, Finance, Project Management, Collections, etc.) and external (payment office, Subcontract Administrators etc.)","duration":"Jul 2007 May 2011 3 years 11 months","duration_short":"3 years 11 months","end_date":"May 2011","start_date":"Jul 2007","subtitle":"LCC","title":"Project/Billing/Contract Accountant"},{"description":"● Processed vendor invoices in a timely manner● Accurately coded and entered invoices with regard to due dates● Obtained proper approvals for invoices● Maintained up-to-date vendor statements to ensure timeliness and completeness● Communicated with vendors and internal personnel to resolve questions or concerns on invoices using problem-solving skills, tact and discretion in accordance to company/department policy● Issued checks to vendors & employee reimbursement● Ran and maintained department reports for weekly/monthly use● Identified accruals needed for month end close● Conducted month end close procedures as needed● Processed 1099 annually","duration":"Oct 2005 Jul 2007 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jul 2007","start_date":"Oct 2005","subtitle":"LCC","title":"Accounts Payable Manager"}],"url":"https://www.linkedin.com/company/lcc-algeria"}]', '["“I worked with Devon on finding innovative and practical solutions to impossible situations during my time at LCC and Tech Mahindra! Devon approached difficult problems with an open mind and was always seeking to push the envelope in seeking positive answers despite the usual budgetary and time constraints in project delivery. She was always prepared to go the extra mile with a smile which is a virtue not often found in today’s workplace. I would certainly enjoy the opportunity to work with her again and have no hesitation in recommending her to any endeavor.”","“During my two years working with Devon in cross-functional roles, her domain expertise, work ethics, attention to detail and positive attitude make the experience a real pleasure.”"]'] User: ['Jay Gaynor', 'Experienced product management leader with deep knowledge of development, scrum management, and automated marketing.', 'Software Engineering Manager at Duquesne Light Company', 'Duquesne Light Company', '[{"company":"Duquesne Light Company","company_id":"duquesne-light-company","industry":"Utilities","location":"Pittsburgh, Pennsylvania, United States","positions":[{"description":"","duration":"Sep 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Duquesne Light Company","title":"Software Engineering Manager"}],"url":"https://www.linkedin.com/company/duquesne-light-company"},{"company":"Target","company_id":"target","location":"Greater Pittsburgh Area","positions":[{"description":"Product Owner of Artificial Intelligence teams building products across diverse business units at Target. Product Owner of Artificial Intelligence teams building products across diverse business units at Target.","duration":"Aug 2015 Sep 2020 5 years 2 months","duration_short":"5 years 2 months","end_date":"Sep 2020","start_date":"Aug 2015","subtitle":"Target","title":"Product Owner"}],"url":"https://www.linkedin.com/company/target"},{"company":"Pittsburgh Pot Pie","company_id":null,"location":"Greater Pittsburgh Area","positions":[{"description":"Delivering scrumptious frozen chicken pot pies and shepherd\'s pot pies all over the Pittsburgh area. Our pies are made from scratch and come ready to bake - just pop it in the oven for a delicious meal that\'s a fun comfort-food alternative to pizza night.Visit http://www.pittsburghpotpie.com to order today! Delivering scrumptious frozen chicken pot pies and shepherd\'s pot pies all over the Pittsburgh area. Our pies are made from scratch and come ready to bake - just pop it in the oven for a delicious meal that\'s a fun comfort-food alternative to pizza night.Visit http://www.pittsburghpotpie.com to order today!","duration":"Jan 2016 Jan 2020 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2020","start_date":"Jan 2016","subtitle":"Pittsburgh Pot Pie","title":"Owner"}],"url":""},{"company":"Technical and Business Advising to Startups","company_id":null,"location":"","positions":[{"description":"Technical and Business Advising and early-stage application development. Helping entrepreneurs implement their product, recruit talent, and make solid infrastructure and architecture decisions.ThoughtfulHusband/Lily & Strum - Team member during StartupWeekend and for a few months afterward. Helped to craft the message and technical architecture that led to a #1 finish at StartupWeekend.PoweredAnalytics - Platform DevelopmentNymbus - Part of the StartupWeekend team, and advisor, developer, and team member afterward.","duration":"Sep 2012 Sep 2016 4 years 1 month","duration_short":"4 years 1 month","end_date":"Sep 2016","start_date":"Sep 2012","subtitle":"Technical and Business Advising to Startups","title":"Technical and Business Advisor"}],"url":""},{"company":"SnapRetail","company_id":"snapretail","location":"Greater Pittsburgh Area","positions":[{"description":"Led the development team to improve current product and build new supporting products.Built systems to improve reliability of core systems including delivery of emails.Led Business Development efforts to negotiate partnerships in e-commerce and payment processing. Led the development team to improve current product and build new supporting products.Built systems to improve reliability of core systems including delivery of emails.Led Business Development efforts to negotiate partnerships in e-commerce and payment processing.","duration":"Feb 2014 Jul 2015 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2015","start_date":"Feb 2014","subtitle":"SnapRetail","title":"Director of Engineering"}],"url":"https://www.linkedin.com/company/snapretail"},{"company":"Acatar","company_id":"acatar","location":"Greater Pittsburgh Area","positions":[{"description":"","duration":"Oct 2013 Feb 2014 5 months","duration_short":"5 months","end_date":"Feb 2014","start_date":"Oct 2013","subtitle":"Acatar","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/acatar"},{"company":"Victory Media Inc.","company_id":"victory-media-inc-","location":"Greater Pittsburgh Area","positions":[{"description":"Led an effort to transition from datacenter hosting to cloud hosting for lower cost and dramatically higher disaster recovery functionality.Led the effort to rebuild digital products to use responsive design, CMS, and a site design that had a major traffic and sales impact.Contributed to product and strategy decisions regarding brands and IT infrastructure. Led an effort to transition from datacenter hosting to cloud hosting for lower cost and dramatically higher disaster recovery functionality.Led the effort to rebuild digital products to use responsive design, CMS, and a site design that had a major traffic and sales impact.Contributed to product and strategy decisions regarding brands and IT infrastructure.","duration":"Oct 2012 Oct 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2013","start_date":"Oct 2012","subtitle":"Victory Media Inc.","title":"Web Architect"}],"url":"https://www.linkedin.com/company/victory-media-inc-"},{"company":"Brunner, Inc.","company_id":"brunner-inc","location":"Greater Pittsburgh Area","positions":[{"description":"April 2012 - October 2012 as Director of Application DevelopmentAugust 2010 - April 2012 as Lead Application DeveloperAugust 2009 - August 2010 as Application Developer ConsultantMay 2007 - August 2009 as Application Developer April 2012 - October 2012 as Director of Application DevelopmentAugust 2010 - April 2012 as Lead Application DeveloperAugust 2009 - August 2010 as Application Developer ConsultantMay 2007 - August 2009 as Application Developer","duration":"Jun 2007 Oct 2012 5 years 5 months","duration_short":"5 years 5 months","end_date":"Oct 2012","start_date":"Jun 2007","subtitle":"Brunner, Inc.","title":"Director of Application Development"}],"url":"https://www.linkedin.com/company/brunner-inc"},{"company":"ColdCypress","company_id":"coldcypress","location":"","positions":[{"description":"Developing add-in modules and external utilities for time-card and accounting software. Developing add-in modules and external utilities for time-card and accounting software.","duration":"Jan 2010 Oct 2010 10 months","duration_short":"10 months","end_date":"Oct 2010","start_date":"Jan 2010","subtitle":"ColdCypress","title":"Contractor Software Engineer"}],"url":"https://www.linkedin.com/company/coldcypress"},{"company":"JSA Architects","company_id":"jsa-architects","location":"","positions":[{"description":"Responsible for overall Linux, Lotus Notes, and Windows server support, purchasing support, and desktop support. Responsible for overall Linux, Lotus Notes, and Windows server support, purchasing support, and desktop support.","duration":"Feb 2009 Aug 2010 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2010","start_date":"Feb 2009","subtitle":"JSA Architects","title":"Part-Time IT Manager"}],"url":"https://www.linkedin.com/company/jsa-architects"},{"company":"ServiceLink","company_id":"servicelink","location":"","positions":[{"description":"Working on the REOLink team, a .NET, SQL 2005, BizTalk team. Working on the REOLink team, a .NET, SQL 2005, BizTalk team.","duration":"Jul 2009 Jan 2010 7 months","duration_short":"7 months","end_date":"Jan 2010","start_date":"Jul 2009","subtitle":"ServiceLink","title":"Contractor Software Engineer"}],"url":"https://www.linkedin.com/company/servicelink"},{"company":"Nomad Networks","company_id":"nomad-networks","location":"","positions":[{"description":"Developing real estate valuation, comparison, and planning software. Developing real estate valuation, comparison, and planning software.","duration":"Jan 2006 Jun 2007 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2007","start_date":"Jan 2006","subtitle":"Nomad Networks","title":"Software Developer"}],"url":"https://www.linkedin.com/company/nomad-networks"}]', '["Jennifer Nauman “Jay is one of those guys you just can\'t do without. He has a \\"get it done\\" attitude that can\'t be matched -- and believe me, he will always find a way to get it done. I worked with Jay on several business development projects and was always impressed with his professionalism, his aptitude for flexible software development and his creative and innovative ideas. I would literally jump at the chance to work with Jay again. ”","John Campbell “Jay consistently delivers the highest quality software products on time and within budget. Jay demonstrates deep understanding of software and web architecture as well as business model and opportunity analysis. Jay is dependable, fun to work with and the consummate professional.”"]']### Assistant: The agent's job is to provide technical and business advising to startups. Today, the user is reaching out to the agent because they need guidance on implementing their product, recruiting talent, and making infrastructure decisions for their startup.
### Human: Agent: ['Julia Firmacion', 'As a driven sales leader, I bring years of dedicated experience shaping sales orgs and driving sales teams to achieve maximum productivity and profitability. I am recognized by peers and C-Suite leaders alike as a high-energy leader with exceptional analytical, communication, and project management skills leveraged to enable success against key objectives. I thrive designing and driving overall vision and strategy based on company priorities, business needs, and industry trends, while collaborating with diverse personalities and people at all levels of an organization. Career highlights that speak to my strengths and goals include:✓ Promoted to first senior role in the US for Booking Home, directing all operational activities for US West Home team.✓ Drove team to exceed strategic and priority product implementation goals by over 500% in Q3 2020. ✓ Completely turned around an inherited a territory with poor engagement, low production, and low market share, exceeded quarterly targets by 180% and grew market share by 2%.', 'Manager, Account Management at Uber', 'Uber', '[{"company":"Uber","company_id":"uber-com","industry":"Internet Publishing","location":"","positions":[{"description":"","duration":"Mar 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Uber","title":"Manager, Account Management"}],"url":"https://www.linkedin.com/company/uber-com"},{"company":"Postmates Inc.","company_id":"postmates","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"Postmates Inc.","title":"Manager, Regional Account Management"}],"url":"https://www.linkedin.com/company/postmates"},{"company":"Booking.com","company_id":"booking.com","location":null,"positions":[{"description":"♦ Recruited, hired, onboarded, trained and coached a team of 6 to achieve quarterly targets and performance metrics. Aligned with internal business strategy to define team priorities and workload. ♦ Oversaw Performance Optimization in the West Coast region, promoting Home to key stakeholders. ♦ Cultivated an environment of open communication, creative thinking, cohesive team effort, and trust, consistently hitting ~115% of quarterly team targets.♦ Recognized for strong change management abilities, leading effectively through periods of rapid transition. ♦ Took full ownership of the vacation rental segment for west and central coast, collaborating with senior east coast leadership to create structure, action plans, templates, QBR deck templates, task mapping, KPI trackers, and performance initiatives, improving team engagement and streamlining workflows.","duration":"Dec 2018 Oct 2020 1 year 11 months","duration_short":"1 year 11 months","end_date":"Oct 2020","start_date":"Dec 2018","subtitle":"Booking.com","title":"Senior Account Manager"},{"description":"♦ Recruited as the first community account manager to take on tertiary accounts in Northern California and absorbed duties as the first Business development specialist for Northern California acquisitions as well as the Home Partner Manager for West Coast Vacation rentals. ♦ Created a foundation for each role, worked with targets, crafted multiple guides and developed processes to improve efficiency while focusing on high acquisition of leads and partner registration. ♦ Evolved Business Development Specialist in Acquisition role into an entire department, Outbound Hubs.♦ Worked on 5 cross-functional teams across multiple business sectors, including New Partnership, Vacation Rentals Management, and Hotels Management, delivering exceptional results. ♦ Acquired 5K+ properties, building the Booking.com portfolio in the vacation rental space.♦ Implemented sales strategies and product implementation to assist business partners with revenue management. ♦ Consistently exceed all quarterly Key Performance Indicators (KPI) for 2 consecutive years.","duration":"Nov 2015 Dec 2018 3 years 2 months","duration_short":"3 years 2 months","end_date":"Dec 2018","start_date":"Nov 2015","subtitle":"Booking.com","title":"Account Manager"}],"url":"https://www.linkedin.com/company/booking.com"},{"company":"Airbnb","company_id":"airbnb","location":"888 Brannan Street","positions":[{"description":"♦ Provided the best possible experiences to guests by identifying opportunities and building host network. ♦ Collaborated with regional and local operations team of 15 to identify market growth strategies and develop effective channels to acquire new hosts.♦ Innovated a local partnership initiative, to partner with companies in actively recruiting hosts for Airbnb, such as a collaboration with a local coding bootcamp that provided housing for students through Airbnb.♦ Hosted events, created marketing collateral, and established connections, increasing active users and hosts by 30%.","duration":"Sep 2015 Jan 2016 5 months","duration_short":"5 months","end_date":"Jan 2016","start_date":"Sep 2015","subtitle":"Airbnb","title":"Host Acquisition Specialist"}],"url":"https://www.linkedin.com/company/airbnb"},{"company":"InterContinental Hotels & Resorts","company_id":"intercontinental-hotels-&-resorts","location":"San Francisco Bay Area","positions":[{"description":"♦ Achieved an average of $12,000 up-selling room sales revenue per month meeting monthly quota of $30,000 per month.♦ Managed the guests’ profile, preferences, amenities, billing arrangements and overall experience in preparation of their arrival and departure♦ Coordinated with the Sales Team in preparing group resumes for VIPs and group arrivals♦Closed and reconciled end of the day reports of the hotel as a Night Auditor","duration":"Sep 2014 Aug 2015 1 year","duration_short":"1 year","end_date":"Aug 2015","start_date":"Sep 2014","subtitle":"InterContinental Hotels & Resorts","title":"Guest Relations Agent"}],"url":"https://www.linkedin.com/company/intercontinental-hotels-&-resorts"},{"company":"The Peninsula Hotels","company_id":"the-peninsula-hotels","location":"Philippines","positions":[{"description":"♦ Achieved an average of $5,000 up-selling room sales revenue per month♦ Assisted Reservations and Sales Department in identifying potential clients interested for corporate rates Assists Events and Sales Department in showing rooms and the hotel property to potential and current clients","duration":"Dec 2013 Jun 2014 7 months","duration_short":"7 months","end_date":"Jun 2014","start_date":"Dec 2013","subtitle":"The Peninsula Hotels","title":"Front Desk Agent"}],"url":"https://www.linkedin.com/company/the-peninsula-hotels"},{"company":"H&M x G&J Online Store","company_id":null,"location":"Quezon City","positions":[{"description":"♦ Established an online store that sold H&M merchandise using Facebook and Instagram as its medium ♦ Achieved a total of PHP 400,000 or $9,500 in sales.♦ Assembled a collection quarterly for both the men’s and women’s clothing♦ Planned the business’ marketing strategies and online visibility","duration":"Jun 2009 Jun 2013 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2013","start_date":"Jun 2009","subtitle":"H&M x G&J Online Store","title":"Co Owner"}],"url":""},{"company":"Mr and Mrs Brussels Food Company","company_id":null,"location":"NCR - National Capital Region, Philippines","positions":[{"description":"♦ Established a food stall that sold dessert and gourmet Belgian waffles♦Achieved a total of $5,000 in sales♦ Planned and created the business’ marketing strategies and online promotions for brand activation","duration":"May 2012 May 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2013","start_date":"May 2012","subtitle":"Mr and Mrs Brussels Food Company","title":"Co Owner"}],"url":""}]', '["“I had the pleasure of being managed by Julia from the commencement of my employment at Booking.com. Under her leadership, our team coalesced into a high achieving group of individuals that focused on the same goals and was willing to help each other to achieve. Julia’s collective attitude and personal style made work fun every step of the way, while making us thrive on problem solving and developing strategies together. Julia was always highly skilled when it came to the technical issues required for me to achieve my KPIs, and her strong analytical skills were translated into efficient meetings and clear individual and team goals. Julia is empathetic and has a strong work ethic, leading by example and through open communication. I’m extremely grateful for my time working under her and unqualifiedly recommend Julia to any organization!”","“I\'m blessed to have worked with Julia. She is a great manager who sees a lot of potential in people. I wouldn\'t be where I\'m at today if it wasn\'t for Julia. She is selfless, dedicated, and a critical thinker. I\'m so fortunate to have been under her wing as she always looks for creative ways to help me think outside the box in my work and improvements. Julia is a great role model and will be fortunate to have her on their team.”"]'] User: ['Gregory Curry, MBA', 'Marketing professional with experience in the development and execution of consumer and business retailmarketing, advertising and sales lead generation programs. Combines expertise in strategic market planning, organizational leadership and project management with strong qualifications in campaign design, new product/service development and market launch.Specialties: Event Planning, Marketing, Finance, Consumer Packaged Goods, Direct-to-Consumer, Promotions', 'Marketing professional with experience developing, coordinating, and executing strategic marketing campaigns.', 'AAA Carolinas', '[{"company":"AAA Carolinas","company_id":"aaa-carolinas","industry":"Consumer Services","location":null,"positions":[{"description":"","duration":"Apr 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Apr 2020","subtitle":"AAA Carolinas","title":"Insurance Dist Marketing Director"},{"description":"","duration":"2018 Apr 2020 2 years","duration_short":"2 years","end_date":"Apr 2020","start_date":"2018","subtitle":"AAA Carolinas","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/aaa-carolinas"},{"company":"Lowe\'s Home Improvement","company_id":"lowe%27s-home-improvement","location":null,"positions":[{"description":"","duration":"2013 2017 4 years","duration_short":"4 years","end_date":"2017","start_date":"2013","subtitle":"Lowe\'s Home Improvement","title":"Marketing Manager"},{"description":"","duration":"2012 2013 1 year","duration_short":"1 year","end_date":"2013","start_date":"2012","subtitle":"Lowe\'s Home Improvement","title":"Specialist Initiative Strategy"}],"url":"https://www.linkedin.com/company/lowe%27s-home-improvement"},{"company":"Ogilvy CommonHealth Worldwide","company_id":"ogilvy-health-north-america","location":"","positions":[{"description":"","duration":"2006 2011 5 years","duration_short":"5 years","end_date":"2011","start_date":"2006","subtitle":"Ogilvy CommonHealth Worldwide","title":"Sr. Account Executive"}],"url":"https://www.linkedin.com/company/ogilvy-health-north-america"},{"company":"Tranzact","company_id":"tranzact-technologies-inc","location":"","positions":[{"description":"","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"Tranzact","title":"Senior Account Manager"}],"url":"https://www.linkedin.com/company/tranzact-technologies-inc"},{"company":"Peoples Education","company_id":"peoples-education","location":"","positions":[{"description":"","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"Peoples Education","title":"Account Manager"}],"url":"https://www.linkedin.com/company/peoples-education"}]', '["“Greg is a dynamic Marketing leader who works collaboratively with co-workers and puts the customer first. He would be an asset to any organization. He ensured the team culture was fun, energetic and inclusive. I would recommend him to any marketing team.”","“Greg is an extremely passionate marketer and champion for the Lowe\'s brand. As his counterpart with the advertising agency, I worked hand-in-hand with Greg and his extended team to develop advertising programs across Broadcast, Social Media, and Digital Advertising. He is always thinking about the next step in the strategy, and where to bring Lowe\'s most authentically into the multicultural space. He balanced an eye for branding and the push for transactional conversion well. It was a pleasure working with him, and I hope to do so again in the future.”"]']### Assistant: The agent's job is to drive sales teams to achieve maximum productivity and profitability, and today the agent is reaching out to the user because they need assistance in developing and executing strategic marketing campaigns for AAA Carolinas.
### Human: Agent: ['Alexander Johnson', 'Areas of practice: real property law, landlord-tenant, title insurance', 'Alexander Patrick Johnson, PLLC', 'Alexander Patrick Johnson, PLLC', '[{"company":"Alexander Patrick Johnson, PLLC","company_id":null,"location":"Fort Lauderdale, Florida","positions":[{"description":"Real Estate Practice: contract litigation, foreclosures, landlord - tenant, closings, title insurance. Agent of Old Republic Title Insurance Company","duration":"Jan 1996 - Present 25 years 7 months","duration_short":"25 years 7 months","end_date":"Present","start_date":"Jan 1996","subtitle":"Alexander Patrick Johnson, PLLC","title":"Managing Member"}],"url":""},{"company":"Broward Real Estate Investors Network","company_id":"broward-real-estate-investors-network","location":"","positions":[{"description":"I have been attending the Broward Real Estate Investor Network meetings since 1997","duration":"1997 - Present 24 years","duration_short":"24 years","end_date":"Present","start_date":"1997","subtitle":"Broward Real Estate Investors Network","title":"member"}],"url":"https://www.linkedin.com/company/broward-real-estate-investors-network"},{"company":"political arena","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 2008 Dec 2012 4 years 1 month","duration_short":"4 years 1 month","end_date":"Dec 2012","start_date":"Dec 2008","subtitle":"political arena","title":"Corresponding Secretary - Broward County Democratic Party"}],"url":""},{"company":"City of Chicago","company_id":"city-of-chicago","location":"","positions":[{"description":"Department of Law. Building & Housing Division. Special Prosecutions. Special Service Award from South East Chicago Commission 1995","duration":"1989 1996 7 years","duration_short":"7 years","end_date":"1996","start_date":"1989","subtitle":"City of Chicago","title":"Assistant Corporation Counsel"}],"url":"https://www.linkedin.com/company/city-of-chicago"}]', '["“Alexander closed on a few of my Florida real estate deals and I would highly recommend him to other real estate investors. He is a knowledgeable attorney that understands creative real estate investing and works well with wholesale/flip, lease/option, short sale investors. Alex was also my attorney and represented me on one of my most difficult lease/option deal where I had to sue the tenant/buyer. Alex did an excellent job at representing me. He was very respectful and trustworthy, consistent and reliable, he was not quick to judge instead he was quick to guide me through a very difficult time. I will always be grateful to you Alex. Thank you!!”","“Alex is knowledgeable in real estate law and has many years of experience dealing with closings, landlord tenant law and foreclosures.”"]'] User: ['Pat Lopez III', '*Sending me a message does not establish an attorney-client or confidential relationship. Please do not send unsolicited confidential or sensitive information to me * Skilled in Real Estate, Land Use, Contracts, Nonprofit Organizations, Mergers & Acquisitions, Licensing, and Corporate Governance.', 'Partner, Rusing, Lopez, & Lizardi, PLLC', 'Rusing, Lopez & Lizardi, PLLC', '[{"company":"Rusing, Lopez & Lizardi, PLLC","company_id":"rusinlaw","industry":"Law Practice","location":"Tucson, Az","positions":[{"description":"I co-founded the Tucson, Arizona Law Firm of Rusing & Lopez (now Rusing, Lopez & Lizardi), with fellow Stanford Law School graduate, Mick Rusing in 1992. Our firm now represents local, regional, national, and international clients of all sizes and has offices in Tucson and Phoenix. Our practice emphasizes commercial business transactions and commercial litigation, but the Firms lawyers also handle many other areas of law. Our lawyers have been recognized in publications such as Best Lawyers in America, Southwest Super Lawyers, and Chambers America’s Leading Lawyers.","duration":"Jul 1992 - Present 29 years 1 month","duration_short":"29 years 1 month","end_date":"Present","start_date":"Jul 1992","subtitle":"Rusing, Lopez & Lizardi, PLLC","title":"Partner"}],"url":"https://www.linkedin.com/company/rusinlaw"},{"company":"University of Arizona College of Law","company_id":"uarizona","location":"","positions":[{"description":"While at the University of Arizona College of Law, I taught Contracts, Research and Writing, Real Estate Transactions and Finance, and Land Use Planning.","duration":"Aug 1988 Jun 1992 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jun 1992","start_date":"Aug 1988","subtitle":"University of Arizona College of Law","title":"Associate Professor of Law"}],"url":"https://www.linkedin.com/company/uarizona"},{"company":"Gammage & Burnham","company_id":null,"location":"","positions":[{"description":"Commercial real estate acquisition, disposition, leasing, financing and development. Business acquisition, disposition, financing and general representation. Commercial lending and Bond financing.","duration":"May 1984 Aug 1988 4 years 4 months","duration_short":"4 years 4 months","end_date":"Aug 1988","start_date":"May 1984","subtitle":"Gammage & Burnham","title":"Attorney"}],"url":""},{"company":"Brown & Bain","company_id":null,"location":"","positions":[{"description":"Commercial real estate acquisition, disposition, leasing, financing and development. General business representation. Commercial lending and Bond financing.","duration":"1981 1985 4 years","duration_short":"4 years","end_date":"1985","start_date":"1981","subtitle":"Brown & Bain","title":"Attorney"}],"url":""}]', '["“I was fortunate to have Pat and his partner in the firm, Rusing represent me in a complex and troublesome business sale and closure a few years ago. With his good council there were pitfalls that I avoided. Highly recommend him and his firm. I have subsequently used him for another business deal.”","“I RECOMMEND PAT.”"]']### Assistant: The agent's job is to handle real estate transactions and provide legal guidance, and today the user is reaching out to the agent because they need assistance with a complex business sale and closure.
### Human: Agent: ['Marcus Wilson', 'Experienced IT Implementation and Capabilities product, resource, service delivery, manager attaining solutions for evolving business demands, proficient with all phases of development, planning, implementation and execution. Have used and am proficient with the ITILv3, PMP and Agile methodologies. Licensed Realtor and Property Manager with over 20 years Experience in Contract Development and Project Management. Proficient with all phases of development, planning, implementation, resource execution, and service delivery, attaining solutions for evolving needs.', 'Real Estate Agent at Redfin', 'Redfin', '[{"company":"Redfin","company_id":"redfin","industry":"Leasing Real Estate","location":"Rockville, Maryland","positions":[{"description":"","duration":"Mar 2017 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"Mar 2017","subtitle":"Redfin","title":"Real Estate Agent"}],"url":"https://www.linkedin.com/company/redfin"},{"company":"Self-employed","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"Provide guidance and assist sellers and buyers in both marketing and purchasing property for the right price under the best terms.Determine clients’ needs and financial abilities in order to propose solutions that suit them.Perform Comparative Market Analysis (CMA) to estimate properties’ value and consult with owners for listing. Display and market real property to possible buyers.Prepare all necessary paperwork such as contracts, leases, deeds, closing statements, etc.Mediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements, and related matters to their benefit to ensure a fair and honest deal.Update listings of available properties.Cooperate with appraisers, escrow companies, lenders and home inspectors to ensure a smooth transactionDevelop networks and cooperate with attorneys, mortgage lenders and contractorsPromote sales through advertisements, open houses and listing servicesManage and Market Rental Properties\' availability using an array of social media and specialized websites with successful owner/renter outcomes.Conduct renter\'s credit and reference checks to ensure best scenario for owner and renter. Manage rental negotiations and contracts between client and prospective renters.Manage property rental transactions and security deposit exchanges.Ensure property maintained in good working order during rental period.Conduct periodic inspection of properties to ensure property is maintained and repairs are identified and properly completed.Consult with trades on any needed repairs and cleaning prior to move out of property and prepare for client turnover, back to owner and new renter move-in.Update listings of property availability.Maintain strong sales, negotiation, and communications both verbally and in writing. Knowledgeable about real estate markets and best practicesAble to work independently and collaboratively combined with excellent interpersonal skillsStrong sales, negotiation","duration":"Jun 2016 Feb 2017 9 months","duration_short":"9 months","end_date":"Feb 2017","start_date":"Jun 2016","subtitle":"Self-employed","title":"Real Estate Agent, Coldwell Banker Residential Brokerage"}],"url":""},{"company":"Hewlett Packard Enterprise","company_id":"hewlett-packard-enterprise","location":"","positions":[{"description":"Assigned to complex problems/projects where analysis ofsituations or data requires an in-depth evaluation of multiple factors such as costs, budgets, escalation procedures, and fulfillment processes that impact a multimillion dollar government network. Assigned to complex problems/projects where analysis ofsituations or data requires an in-depth evaluation of multiple factors such as costs, budgets, escalation procedures, and fulfillment processes that impact a multimillion dollar government network.","duration":"Jul 2004 Jun 2016 12 years","duration_short":"12 years","end_date":"Jun 2016","start_date":"Jul 2004","subtitle":"Hewlett Packard Enterprise","title":"Project Manager/ETI Project Management Office"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"The ATLAS Consortium","company_id":null,"location":"","positions":[{"description":"Deliver and manage implementation tools, rules, quality processes and leveraged cross-functional resources in support of DII-F Implementation. Collaborated with accounts and customer engagement mangers, senior management, and high level government stakeholders.Develop and cultivate relationships with key users, leaders, and stakeholders to articulate critical business requirements and identify direction and impact on program.Coordinate joint team working with MoD stakeholders to ensure clarity in process development.","duration":"2006 2008 2 years","duration_short":"2 years","end_date":"2008","start_date":"2006","subtitle":"The ATLAS Consortium","title":"Implementation Capabilities Director"}],"url":""}]', '["Tony Watkins “I had the real privilege of working for Marcus for just 2 / 3 years back in 2007 - 2009. His management style was such that were he happy with how one of his areas were working, he would let the leader lead and not be micro managed. I picked up a lot from working with Marcus, time management, work management, and people management. His work ethics are second to none, would if required be the first in and the last out, however some might say it\'s not how many hours you put in but what you put in to those hours, I can assure you he gave 100+ for the time he was in the office. We had our \\"confrontations\\" as would be the case over 2 / 3 years of working together but I never found he would harbor a grudge or take anything personal, the conversation would happen, a way forward would be agreed, and we both moved on. I would love to work with or for Marcus again as that time I believe I did get the best direction with regards to me and my career wince I have been back at EDS / HP. Not only was he a very good boss, he is a very nice person who I would mix socially if that were possible. In short, nice guy, very good manager, and very knowledgeable at what he does.”","Catherine Aloni, PMP “Marcus Wilson is extremely knowledgable, a leader, capable, flexible and has the gift of a positive attitude and exceptional people skills. If I were putting a team team together - no matter the endeavor - Marcus would be a the top of my list. He is an exceptional person to work with.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to oversee the planning and execution of large-scale events, while the user is reaching out to the agent because they need assistance in coordinating a high-profile client management event.
### Human: Agent: ['Kira Jones, MBA', 'Extremely determined, honest, and trustworthy Sales and Marketing Professional with more than 6 years of combined experience in sales, brand management, marketing, and providing operations leadership and support. Effectively contributes towards organizational success, thrives in demanding environments, professionally deals with increased challenges & responsibilities, and performs extremely well under pressure.', 'Sr. Financial Analyst at At Home Group Inc.', 'At Home Group Inc.', '[{"company":"At Home Group Inc.","company_id":"athomestores","industry":"Retail","location":null,"positions":[{"description":"","duration":"Feb 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Feb 2021","subtitle":"At Home Group Inc.","title":"Sr. Financial Analyst"},{"description":"","duration":"Apr 2020 Feb 2021 11 months","duration_short":"11 months","end_date":"Feb 2021","start_date":"Apr 2020","subtitle":"At Home Group Inc.","title":"Assistant Planner"},{"description":"","duration":"Oct 2018 Apr 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2020","start_date":"Oct 2018","subtitle":"At Home Group Inc.","title":"Allocation Analyst"}],"url":"https://www.linkedin.com/company/athomestores"},{"company":"JCPenney","company_id":"jcpenney","location":"Plano, Texas","positions":[{"description":"","duration":"Sep 2016 Sep 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2018","start_date":"Sep 2016","subtitle":"JCPenney","title":"P&A, Business Analyst - Athletic Footwear"}],"url":"https://www.linkedin.com/company/jcpenney"},{"company":"Military Sales & Service","company_id":"military-sales-&-service","location":null,"positions":[{"description":"- Sales and marketing point of contact for the Victoria’s Secret business in the military retail channel (400 stores globally) & liaison to the military buying offices- Led and facilitated the implementation of Victoria\'s Secret brand initiatives by translating strategy to execution, enabling brand integration, efficiency and effectiveness to drive results- Utilized planning tools to generate and analyze performance relative to plan for shipments, sales, margin, inventory and turn- Allocated quantities for advertised product in military branches to ensure appropriate stock levels during new product launches and promotions - Managed inbound purchase order flows, invoices and payment processing relative to plan for shipments, sales, inventory and turn- Developed and maintained seasonal plans for category SKUs against the open-to-buy plan, and recommended seasonal markdown strategies to military partners that aligned with Victoria’s Secret VPR budget- Analyzed historical data and current trends to identify risks and opportunities to the business and recommended strategies to achieve financial goals; conducted hindsight analysis to incorporate learnings into current & future plans- Recapped and analyzed actual sales results to plan in-season business on a weekly, monthly and annual basis- Effectively managed Victoria\'s Secret planograms and adjacencies in military retail stores to support the financial plan- Drafted and maintained marketing contracts and managed annual marketing & advertising budget for the Victoria\'s Secret brand in the military retail stores","duration":"Mar 2013 Sep 2016 3 years 7 months","duration_short":"3 years 7 months","end_date":"Sep 2016","start_date":"Mar 2013","subtitle":"Military Sales & Service","title":"Director of Marketing - L Brands"},{"description":"- Responsible for managing the Victoria\'s Secret business in the military (400 stores globally) and worked closely with the field sales team to educate them on core and seasonal product launches, merchandising, and pricing- Managed the development and execution of key content marketing assets including sales collateral, GWP’s, VOC’s, digital/e-commerce and print ads for the military partners- Planned, created, and managed the execution of in-store launch and GWP events for Victoria\'s Secret brand in the military retail stores- Drafted and maintained Victoria’s Secret marketing requests and contracts with the military partners- Built and maintained high-quality relationships with marketing, military distributor, merchants, planners, operations, sales team, and retail buyers- Performed ad hoc requests for Sr. Director of Marketing as deemed necessary for service to the client, military buying offices, and distributor- Delivered reporting, key insights, and event recap reports to military partners and Victoria\'s Secret","duration":"Apr 2012 Mar 2013 1 year","duration_short":"1 year","end_date":"Mar 2013","start_date":"Apr 2012","subtitle":"Military Sales & Service","title":"Assistant Director of Marketing"}],"url":"https://www.linkedin.com/company/military-sales-&-service"},{"company":"Multiview","company_id":"multiview","location":"Irving, Texas","positions":[{"description":"- Achieved a sales goal of $15,000 per month while handling several accounts; established and maintained strong relationships with new accounts by using cold calling techniques- Managed all client communications, conflict resolution, and compliance on client deliverables and revenue- Reviewed all major deliverables to guarantee that quality standards and client expectations were met; prepared reports on market trends and competitor analysis- Managed leads and drove the full sales cycle from introductory calls to closing deals- Assessed client’s advertising needs, over the phone, and built campaigns that best suited their industry message in the professional association specific digital media produced by MultiView- Built traffic generation programs including inbound linking, display, retargeting and social media to increase volume of visitors and conversion of qualified leads- Conducted weekly review of promotional activities to enhance the motivation and identify development potential to maximize the profit of the organization and clients’ satisfaction","duration":"Oct 2011 Apr 2012 7 months","duration_short":"7 months","end_date":"Apr 2012","start_date":"Oct 2011","subtitle":"Multiview","title":"Online Account Manager"}],"url":"https://www.linkedin.com/company/multiview"},{"company":"The Londoner","company_id":"the-londoner","location":"Dallas, Texas","positions":[{"description":"- Managed a staff of 20 that included chefs, servers, kitchen staff and maintenance crew- Responsible for profit, loss and growth strategy implementation- Accountable for daily money intake and deposits as well as budget and cost control- Collaborated with advertising and promotion managers in developing and directing marketing activities and policies to promote company services- Provided guidance and motivated employees to achieve peak productivity and performance; assisted in training employees to enhance sales skills","duration":"Jan 2011 Oct 2011 10 months","duration_short":"10 months","end_date":"Oct 2011","start_date":"Jan 2011","subtitle":"The Londoner","title":"Assistant Manager"}],"url":"https://www.linkedin.com/company/the-londoner"},{"company":"EngATech, Inc.","company_id":"engatech-inc._2","location":"Tulsa, Oklahoma Area","positions":[{"description":"- Developed and implemented a marketing plan for a new line of 3D printers; established and maintained a database of both potential and existing clients- Provided assistance in organizing events such as exhibits, press conferences, trade shows, fairs, and product launch ceremonies- Measured the effectiveness of marketing, advertising, and communications programs and strategies; assessed and evaluated customer and employee satisfaction- Collected and analyzed data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand- Prepared marketing materials such as press notes, releases, promotional materials, and brochures; answered inquiries, mails, and other correspondences","duration":"Jan 2010 May 2010 5 months","duration_short":"5 months","end_date":"May 2010","start_date":"Jan 2010","subtitle":"EngATech, Inc.","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/engatech-inc._2"},{"company":"Riata Center for Entrepreneurship","company_id":null,"location":"Tulsa, Oklahoma Area","positions":[{"description":"- Developed and implemented a marketing plan for a new line of 3D printers; established and maintained a database of both potential and existing clients - Developed and implemented a marketing plan for a new line of 3D printers; established and maintained a database of both potential and existing clients","duration":"2010 2010 less than a year","duration_short":"less than a year","end_date":"2010","start_date":"2010","subtitle":"Riata Center for Entrepreneurship","title":"Oklahoma State University Riata Entrepreneurial Intern"}],"url":""}]', '["Chris Slaton “Kira was focused on her tasks and used her limited time with us efficiently to complete her specific marketing project. Her work on this project built a good foundation for the remaining sales and marketing staff to build.”","Clay Slaton “Kira had a great attitude. She was never afraid to face a project head on and required little supervision. She was easy to train, picked up information very quickly and was a pleasure to work with. I would recommend Kira, believing she would be a great asset in her area of interest.”"]'] User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']### Assistant: The agent's job is to provide technical support and customer service, and today, the agent is reaching out to the user because they need assistance with resolving a software issue.
### Human: Agent: ['Bethany Davis', 'Experienced Director of Nursing, Case Manager and Nursing Educator with a demonstrated history of working in the hospital, acute rehab, and STR/SNF settings both hospital based and freestanding. Specializing in Leadership, Team building, QAPI, Risk Management, Infection Control, Nursing Education, Certified in Case Management. Strong community and social services professional with a Bachelor of Science (BSN) Nursing/Registered Nurse and (BS) Chemistry from Armstrong State University.', 'Director Of Nursing at Clemson Downs', 'Clemson Downs', '[{"company":"Clemson Downs","company_id":"clemson-downs","location":"Clemson, South Carolina","positions":[{"description":"","duration":"Mar 2019 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Mar 2019","subtitle":"Clemson Downs","title":"Director Of Nursing"}],"url":"https://www.linkedin.com/company/clemson-downs"},{"company":"Lila Doyle GHS","company_id":null,"location":"Seneca, South Carolina","positions":[{"description":"","duration":"Oct 2018 Mar 2019 6 months","duration_short":"6 months","end_date":"Mar 2019","start_date":"Oct 2018","subtitle":"Lila Doyle GHS","title":"Director Of Nursing"}],"url":""},{"company":"Prisma Health","company_id":"prisma-health","location":"Midlands- Lila Doyle at OMH Campus","positions":[{"description":"","duration":"Oct 2018 Mar 2019 6 months","duration_short":"6 months","end_date":"Mar 2019","start_date":"Oct 2018","subtitle":"Prisma Health","title":"Director Of Nursing"}],"url":"https://www.linkedin.com/company/prisma-health"},{"company":"SavaSeniorCare , Seneca Health and Rehabilitation","company_id":null,"location":"Seneca, South Carolina","positions":[{"description":"","duration":"Jul 2017 Aug 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Aug 2018","start_date":"Jul 2017","subtitle":"SavaSeniorCare , Seneca Health and Rehabilitation","title":"Director Of Nursing"}],"url":""},{"company":"Greenville Health System","company_id":"greenville-health-system","location":"","positions":[{"description":"","duration":"Mar 2013 Jul 2017 4 years 5 months","duration_short":"4 years 5 months","end_date":"Jul 2017","start_date":"Mar 2013","subtitle":"Greenville Health System","title":"Integrated Case Manager"}],"url":"https://www.linkedin.com/company/greenville-health-system"},{"company":"ECPI University","company_id":"ecpi-university","location":"Greenville, South Carolina Area","positions":[{"description":"Nursing Instructor: Diabetes, Wounds, Acid-Base Balance, Assessment, Pulmonary, Cardiology, Neurology and Leadership Nursing Instructor: Diabetes, Wounds, Acid-Base Balance, Assessment, Pulmonary, Cardiology, Neurology and Leadership","duration":"Jan 2010 Mar 2013 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2013","start_date":"Jan 2010","subtitle":"ECPI University","title":"Nursing Instructor"}],"url":"https://www.linkedin.com/company/ecpi-university"},{"company":"HCR Manor Care","company_id":null,"location":"Greenville, SC","positions":[{"description":"Directed three Directors of Nursing Services and the staff of a128 bed subacute SNF. Served as the Compliance Officer for abuse reporting,, Risk Manager, Infection Control Practioner, Utilization Review, Liason with Medical Staff, PPS Tracking, Budget Control, Managed Central Supply, Managed RAI Process and Tracked Medicare Certs and Recerts. Directed three Directors of Nursing Services and the staff of a128 bed subacute SNF. Served as the Compliance Officer for abuse reporting,, Risk Manager, Infection Control Practioner, Utilization Review, Liason with Medical Staff, PPS Tracking, Budget Control, Managed Central Supply, Managed RAI Process and Tracked Medicare Certs and Recerts.","duration":"Jan 2009 Aug 2009 8 months","duration_short":"8 months","end_date":"Aug 2009","start_date":"Jan 2009","subtitle":"HCR Manor Care","title":"Administrative Director of Nursing Services"}],"url":""},{"company":"Laurens Health System","company_id":null,"location":"","positions":[{"description":"","duration":"2003 2004 1 year","duration_short":"1 year","end_date":"2004","start_date":"2003","subtitle":"Laurens Health System","title":"Director of Med-Surg and Pediatrics"}],"url":""},{"company":"Hillhaven Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"1993 1998 5 years","duration_short":"5 years","end_date":"1998","start_date":"1993","subtitle":"Hillhaven Corporation","title":"Director of Nursing Services"}],"url":""}]', '["Marie Carter “Beth is a hands-on manager. She is involved with every aspect of operations, from preparing meals to perfoming CPR when she is needed. She coordinated a training program for the Ombudsman program and involved all the Department Heads in the project. Under Beth\'s leadership Hillhaven provided excellent care and services to the residents, which continued when the facility was bought by the Vencor group and became Savannah Specialty Care, with an emphasis on respiratory care.”","Marie Alexander “Mrs. Davis was one of my favorite teachers. Her knowlege and professional teaching skills was phenomenal! She was wonderful in class and at the clinical site. She also gave her time, above and beyond some other instructors. She stayed on one occasion until 7 p.m. to tutor some of the students. A highly admirable instructor. Thank you Mrs. Davis”"]'] User: ['Michael Soccio, RN, MSN', 'Accomplished Healthcare Executive with extensive experience in building high performing cross functional teams, forming partnerships and providing decisive leadership. Expertise in strategic planning, P&L management, home care operations, and leadership developmentFeel free to connect with me michaelsoccio@ymail.com', 'Corporate Executive Director Home Based Care/Post Acute Care at AdventHealth', 'AdventHealth', '[{"company":"AdventHealth","company_id":"adventhealth","industry":"Hospital & Health Care","location":"Altamonte Springs, Florida, United States","positions":[{"description":"Provides operational leadership for home health, hospice and private duty services across 8 states (FL, GA, NC, KY, KS, MO, TX, IL) Provides operational leadership for home health, hospice and private duty services across 8 states (FL, GA, NC, KY, KS, MO, TX, IL)","duration":"Oct 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Oct 2020","subtitle":"AdventHealth","title":"Corporate Executive Director Home Based Care/Post Acute Care"}],"url":"https://www.linkedin.com/company/adventhealth"},{"company":"Trinity Health At Home","company_id":"trinity-health-at-home","location":"Livonia, Michigan","positions":[{"description":"Lead clinical operations, education, quality for home health and hospice across 12 States. Trinity Health at Home has over 1,800 colleagues delivering innovative home based care to patients, families and communities. Lead clinical operations, education, quality for home health and hospice across 12 States. Trinity Health at Home has over 1,800 colleagues delivering innovative home based care to patients, families and communities.","duration":"Feb 2017 Sep 2020 3 years 8 months","duration_short":"3 years 8 months","end_date":"Sep 2020","start_date":"Feb 2017","subtitle":"Trinity Health At Home","title":"Vice President Clinical Operations"}],"url":"https://www.linkedin.com/company/trinity-health-at-home"},{"company":"Hartford HealthCare at Home","company_id":"hartford-healthcare-at-home","location":"","positions":[{"description":"Served as the Executive Director for Hartford HealthCare at Home, the largest not-for profit home and community based health organization in the State of Connecticut. Directed the operation of a 90 million dollar organization and responsible for 1,1100 employees that deliver post-acute care. Served as the Executive Director for Hartford HealthCare at Home, the largest not-for profit home and community based health organization in the State of Connecticut. Directed the operation of a 90 million dollar organization and responsible for 1,1100 employees that deliver post-acute care.","duration":"2014 Jan 2017 3 years","duration_short":"3 years","end_date":"Jan 2017","start_date":"2014","subtitle":"Hartford HealthCare at Home","title":"Vice President of Hartford HeathCare Community Network"}],"url":"https://www.linkedin.com/company/hartford-healthcare-at-home"},{"company":"Hartford HealthCare","company_id":"hartford-healthcare","location":"Connecticut Area","positions":[{"description":"Responsible for the overall design and development of agency wide key strategic initiatives to drive growth. Lead strategic planning and business development. Oversaw the sales and intake. Responsible for the overall design and development of agency wide key strategic initiatives to drive growth. Lead strategic planning and business development. Oversaw the sales and intake.","duration":"2013 Nov 2014 1 year","duration_short":"1 year","end_date":"Nov 2014","start_date":"2013","subtitle":"Hartford HealthCare","title":"Vice President of Business and Network Development"}],"url":"https://www.linkedin.com/company/hartford-healthcare"},{"company":"The Visiting Nurse Service of New York","company_id":"visiting-nurse-service-of-new-york","location":null,"positions":[{"description":"Lead Business Development intake operations throughout the 7 County service areas and centralized Referral Services unit (internal Call Center). Manage a team 240+ employees, processing over 150,000 referrals annually. Build and maintain client relationships with hospitals, nursing facilities and physician referral sources.","duration":"2011 2013 2 years","duration_short":"2 years","end_date":"2013","start_date":"2011","subtitle":"The Visiting Nurse Service of New York","title":"Vice President of Intake Services"},{"description":"Developed, evaluated and revised intake policies and procedure. Oversaw departmental education and quality to ensure processes and procedures met regulatory requirements and agency standards of care.","duration":"Apr 2010 Sep 2011 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2011","start_date":"Apr 2010","subtitle":"Visiting Nurse Service of New York","title":"Clinical Director of Business Development"}],"url":"https://www.linkedin.com/company/visiting-nurse-service-of-new-york"}]', '["Simi Sharma “It’s so rare to meet an executive with incredible character, knowledge, vision, and presence. Michael and I collaboratively worked over the past three years to implement operational improvements, new processes and programs. Michael has an uncanny ability to listen, retain and provide excellent guidance which makes him an amazing leader. Michael was integral in ensuring our clinical operations team was prepared to operate under the recent and most significant change in CMS’ home care payment structure, PDGM. His ability to understand, envision, and implement change while maintaining engagement and creating a sense of calm is admirable. Michael is an absolute pleasure to work with and learn from. Thank you, Michael! ”","Shawn Paggioli “It is both my privilege and pleasure to recommend Michael Soccio. Leadership is often defined as one\'s ability to have other\'s willingly follow. Michael possess both a clear vision of what success looks like for our organization, staff and customers and just how to achieve it. At the same time, Michael is incredibly magnanimous, he encourages and elevates his team to be their best and listens with curiosity to new ideas. With integrity, passion and dedication he tirelessly demonstrates his commitment to his team and the vision and mission of the organization. In my professional career, I have never worked with a more exceptional mentor and leader than Michael Soccio. ”"]']### Assistant: The agent's job is to provide operational leadership for home health, hospice, and private duty services, while the user is reaching out to the agent because they need guidance on strategic planning and leadership development for their home care operations.
### Human: Agent: ['Dawn Forrest', 'Strategic, innovative, and results-driven HR, recruiting, and sales professional who translates business vision into HR and recruiting initiatives that improve performance, growth, and efficiency. Leveraging over 15 years of experience in talent acquisition to ensure department goals are met and exceeded through creative problem solving effective communication strategy, and unique recruiting methods. - Areas of expertise: Recruiting, Human Resources, Sales, Business Development, Networking, Process Improvement all areas of Talent Acquisition. - Affiliations: SHRM Areas of recruiting expertise: Healthcare, Nursing, IT, Mass Hiring, Administrative from Receptionist to C-Suite', 'Senior Talent Advisor at OS National, LLC', 'OS National, LLC', '[{"company":"OS National, LLC","company_id":"os-national-llc","industry":"Real Estate","location":"Duluth, Georgia, United States","positions":[{"description":"OS National LLC is a title & escrow company that focuses on providing boutique service on a national platform. Our delivery solutions include a full complement of origination and default services directed at leading national mortgage originators and servicers. We offer a centralized, single point of contact which creates efficiency throughout our process and reduces operating costs for everyone involved. OS National LLC is a title & escrow company that focuses on providing boutique service on a national platform. Our delivery solutions include a full complement of origination and default services directed at leading national mortgage originators and servicers. We offer a centralized, single point of contact which creates efficiency throughout our process and reduces operating costs for everyone involved.","duration":"Apr 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Apr 2021","subtitle":"OS National, LLC","title":"Senior Talent Advisor"}],"url":"https://www.linkedin.com/company/os-national-llc"},{"company":"TechCXO","company_id":"techcxo","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Oct 2020 Apr 2021 7 months","duration_short":"7 months","end_date":"Apr 2021","start_date":"Oct 2020","subtitle":"TechCXO","title":"Recruitment Consultant"}],"url":"https://www.linkedin.com/company/techcxo"},{"company":"The FlexPro Group","company_id":"the-flexpro-group","location":"Plymouth Meeting, PA","positions":[{"description":"","duration":"Feb 2020 May 2020 4 months","duration_short":"4 months","end_date":"May 2020","start_date":"Feb 2020","subtitle":"The FlexPro Group","title":"Talent Acquisition Consultant"}],"url":"https://www.linkedin.com/company/the-flexpro-group"},{"company":"Rentokil Steritech North America","company_id":"rentokil-na","location":"Reading, PA","positions":[{"description":"","duration":"Oct 2017 Oct 2019 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2019","start_date":"Oct 2017","subtitle":"Rentokil Steritech North America","title":"Talent Partner Northeast & West Market"}],"url":"https://www.linkedin.com/company/rentokil-na"},{"company":"ProgenyHealth, Inc.","company_id":"progenyhealth-inc-","location":"Plymouth Meeting, PA","positions":[{"description":"","duration":"Oct 2012 Sep 2018 6 years","duration_short":"6 years","end_date":"Sep 2018","start_date":"Oct 2012","subtitle":"ProgenyHealth, Inc.","title":"Sr. Talent Acquisition, Consultant"}],"url":"https://www.linkedin.com/company/progenyhealth-inc-"},{"company":"Santander Bank, N.A.","company_id":"santander-bank-na","location":"Villanova PA","positions":[{"description":"","duration":"Jan 2017 Mar 2017 3 months","duration_short":"3 months","end_date":"Mar 2017","start_date":"Jan 2017","subtitle":"Santander Bank, N.A.","title":"Contract Retail Recruiter"}],"url":"https://www.linkedin.com/company/santander-bank-na"},{"company":"Customers Bank","company_id":"customers-bank","location":"Phoenixville PA","positions":[{"description":"","duration":"Aug 2013 Oct 2013 3 months","duration_short":"3 months","end_date":"Oct 2013","start_date":"Aug 2013","subtitle":"Customers Bank","title":"Contract Recruiter"}],"url":"https://www.linkedin.com/company/customers-bank"},{"company":"Avalon Resources LLC","company_id":null,"location":"Tampa, FL","positions":[{"description":"","duration":"2009 2013 4 years","duration_short":"4 years","end_date":"2013","start_date":"2009","subtitle":"Avalon Resources LLC","title":"President - Account Executive/ Recruiter"}],"url":""}]', '["Ryan Gallardo, PHR, SHRM-CP, AWI-CH “Dawn is an excellent recruiter. When she was working with the line of business I was over seeing, she made sure the roles were filled with highly qualified candidates. Hiring Managers commented to me that they really appreciated working with Dawn and were impressed with the level of attention they received with their role. If we ever had an open role and Dawn was assigned, I had no doubt she would be able to fill it quickly. ”","Zachary Hudy “Dawn is well-educated in the art of recruiting, and it seems to come naturally to her! She is intuitive, and is great at seeing the potential in everyone. She thinks globally, and about both present and future need for the business. Her feedback is honest and well-delivered. I\'ve been to several recruiting events with Dawn, and she always has a way of creating a positive atmosphere to draw candidates right in. It has been an absolute pleasure working with Dawn, and she certainly makes the task of finding good talent easier on us!”"]'] User: ['Allison Duquette', 'High-energy, hands-on education technology executive with over twenty-five years of senior management responsibility in general management, enterprise technology sales, product management and marketing, product development, project management, professional services, business acquisition and integration, operations, and strategic planning for market-leading software and services organizations.', 'Retired Senior Ed-Tech Executive: Sales, Marketing, Product Management', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2022","subtitle":"Self-employed","title":"Retired"}],"url":""},{"company":"CampusLogic","company_id":"campuslogic","location":"Chandler, Arizona","positions":[{"description":"Senior executive responsible for new logo sales, customer success, and ongoing customer retention and expansion. CampusLogic\'s purpose is to \\"Help Schools Change Lives.\\" We provide critical workflow automation, AI-based advising, and analytics throughout the financial aid process via our end-to-end suite of SaaS applications. With nearly 600 colleges and universities using CampusLogic, we help schools deliver an easy, mobile, and personalized financial aid experience that helps schools enroll, engage, and retain more students.","duration":"Feb 2018 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"Feb 2018","subtitle":"CampusLogic","title":"Chief Revenue Officer"}],"url":"https://www.linkedin.com/company/campuslogic"},{"company":"Colyar Technology Solutions","company_id":"colyar-consulting-group-inc-","location":"Scottsdale, Arizona, United States","positions":[{"description":"Colyar Technology Solutions is the industry leader in the design, development, and implementation of Child Nutrition, Food Distribution, and Compliance technology. With over 25 years of experience, Colyar serves over half the nation. Colyar Technology Solutions is the industry leader in the design, development, and implementation of Child Nutrition, Food Distribution, and Compliance technology. With over 25 years of experience, Colyar serves over half the nation.","duration":"Mar 2020 Sep 2020 7 months","duration_short":"7 months","end_date":"Sep 2020","start_date":"Mar 2020","subtitle":"Colyar Technology Solutions","title":"Board Member"}],"url":"https://www.linkedin.com/company/colyar-consulting-group-inc-"},{"company":"Blackboard","company_id":"blackboard","location":"Phoenix, AZ","positions":[{"description":"Senior sales/marketing executive for an operating division of Blackboard, Inc. that provides enterprise software, peripheral hardware and professional services for the post-secondary education market. Responsible for all field and inside sales activities, solutions engineering, annual software license renewals, channel partners and related marketing activities. Established track record of delivering over 100% against an annual sales target of $100M+ and sustaining a renewal rate of >98%. Senior sales/marketing executive for an operating division of Blackboard, Inc. that provides enterprise software, peripheral hardware and professional services for the post-secondary education market. Responsible for all field and inside sales activities, solutions engineering, annual software license renewals, channel partners and related marketing activities. Established track record of delivering over 100% against an annual sales target of $100M+ and sustaining a renewal rate of >98%.","duration":"Dec 2016 Feb 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Feb 2018","start_date":"Dec 2016","subtitle":"Blackboard","title":"Vice President, Global Sales - Transact Division"}],"url":"https://www.linkedin.com/company/blackboard"},{"company":"Think Through Learning Inc.","company_id":"think-through-learning-inc-","location":null,"positions":[{"description":"Senior executive for a rapidly growing, SaaS-based learning platform that brings together adaptive instruction, personalized learning pathways, native alignment to rigorous Common Core, state-specific and TEKS standards, and instant access to certified teachers in real-time. TTM\'s ground-breaking math intervention solution is the only platform that provides 1:1 access, for every learner, to certified math teachers. Responsible for business development, vendor partnerships, marketing, product line management, instructional content development, and live teaching support.","duration":"Jun 2014 Jun 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2016","start_date":"Jun 2014","subtitle":"Think Through Learning Inc.","title":"Executive Vice President - Business Development"},{"description":"Independent board member for an innovative, rapidly growing e-learning company committed to providing affordable online instruction and LIVE, high-quality tutoring that transforms the math achievement of underperforming students.","duration":"Aug 2012 Jun 2014 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2014","start_date":"Aug 2012","subtitle":"Think Through Learning Inc.","title":"Board of Directors"}],"url":"https://www.linkedin.com/company/think-through-learning-inc-"},{"company":"Blackboard","company_id":"blackboard","location":"Phoenix, Arizona Area","positions":[{"description":"Senior sales/marketing executive for an operating division of Blackboard, Inc. that provides enterprise software, peripheral hardware and professional services for the post-secondary education market. Responsible for all field and inside sales activities, solutions engineering, annual software license renewals, channel partners and related marketing activities. Established track record of delivering over 100% against an annual sales target of $68MM and sustaining a renewal rate of >98%. Senior sales/marketing executive for an operating division of Blackboard, Inc. that provides enterprise software, peripheral hardware and professional services for the post-secondary education market. Responsible for all field and inside sales activities, solutions engineering, annual software license renewals, channel partners and related marketing activities. Established track record of delivering over 100% against an annual sales target of $68MM and sustaining a renewal rate of >98%.","duration":"Nov 2010 Jun 2014 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2014","start_date":"Nov 2010","subtitle":"Blackboard","title":"VP, Global Sales & Marketing - Transact Division"}],"url":"https://www.linkedin.com/company/blackboard"},{"company":"Archipelago Learning","company_id":"archipelago-learning","location":"","positions":[{"description":"Senior marketing executive for a rapidly growing K-12 e-learning company, responsible for all facets of marketing strategy and execution, including organization and product branding, product positioning, market segmentation, marketing communciations, website devvelopment/SEO, industry event management, and strategic partnerships. Senior marketing executive for a rapidly growing K-12 e-learning company, responsible for all facets of marketing strategy and execution, including organization and product branding, product positioning, market segmentation, marketing communciations, website devvelopment/SEO, industry event management, and strategic partnerships.","duration":"Nov 2009 Nov 2010 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2010","start_date":"Nov 2009","subtitle":"Archipelago Learning","title":"SVP, Chief Marketing Officer"}],"url":"https://www.linkedin.com/company/archipelago-learning"},{"company":"Education Technology","company_id":null,"location":"","positions":[{"description":"Independent consulting and advisory services in the areas of: strategic planning; mergers and acquisitions; product line management; sales and marketing management; process reengineering; business development. Independent consulting and advisory services in the areas of: strategic planning; mergers and acquisitions; product line management; sales and marketing management; process reengineering; business development.","duration":"Oct 2008 Nov 2009 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2009","start_date":"Oct 2008","subtitle":"Education Technology","title":"Independent Consultant"}],"url":""},{"company":"MAXIMUS","company_id":"maximus","location":"","positions":[{"description":"Senior executive responsible for all facets of a enterprise administrative software and professional service business within the K-12 education market, including strategic planning, sales and channel management, marketing and product management, software engineering, professional services, customer support and business operations. Senior executive responsible for all facets of a enterprise administrative software and professional service business within the K-12 education market, including strategic planning, sales and channel management, marketing and product management, software engineering, professional services, customer support and business operations.","duration":"Feb 2007 Sep 2008 1 year 8 months","duration_short":"1 year 8 months","end_date":"Sep 2008","start_date":"Feb 2007","subtitle":"MAXIMUS","title":"President, Education Systems Division"}],"url":"https://www.linkedin.com/company/maximus"},{"company":"Spectrum K12 School Solutions, Inc.","company_id":null,"location":"","positions":[{"description":"Senior executive responsible for all facets of a venture-funded software and professional service business within the K-12 education market, including strategic planning, sales and channel management, marketing and product management, software engineering, professional services, customer support, business operations and M&A. Senior executive responsible for all facets of a venture-funded software and professional service business within the K-12 education market, including strategic planning, sales and channel management, marketing and product management, software engineering, professional services, customer support, business operations and M&A.","duration":"2003 2007 4 years","duration_short":"4 years","end_date":"2007","start_date":"2003","subtitle":"Spectrum K12 School Solutions, Inc.","title":"President & CEO"}],"url":""},{"company":"NCS Pearson","company_id":"ncs-pearson","location":"","positions":[{"description":"Responsible for multiple K-12 administrative and instructional enterprise software product lines with $180 million in annual software license, service, and support revenues, serving 50,000+ customer sites. Responsible for multiple K-12 administrative and instructional enterprise software product lines with $180 million in annual software license, service, and support revenues, serving 50,000+ customer sites.","duration":"Jan 2002 Jan 2003 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2003","start_date":"Jan 2002","subtitle":"NCS Pearson","title":"VP, Product Line Management & Marketing"}],"url":"https://www.linkedin.com/company/ncs-pearson"},{"company":"National Computer Systems (acquired by Pearson)","company_id":null,"location":"","positions":[{"description":"General manager for the $100MM K-12 Education Software and Services Division administrative software business unit within NCS Pearson, serving 35,000+ customer sites. General manager for the $100MM K-12 Education Software and Services Division administrative software business unit within NCS Pearson, serving 35,000+ customer sites.","duration":"Jun 2000 Jan 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 2002","start_date":"Jun 2000","subtitle":"National Computer Systems (acquired by Pearson)","title":"President, GM – K-12 Administrative Software Solutions"}],"url":""}]', '["Jay Schutte “Few people have the opportunity to report to the VP of Global Sales & Marketing who is also a coach and mentor - but I did when I worked for Allison at Blackboard Transact. Allison provided leadership for the entire organization. She was a stimulating source of creative and innovative ideas which brought out the best resources of all parties involved. Allison is very organized and very creative. She demonstrated the ability to connect people, inspire the audience and her presentation skills were amazing. Her inspiring and motivating sales updates always left you with a smile. Any employee would be lucky to have Allison as a leader. It was a pleasure to work with Allison and I hope to be able to do so again in the future. ”","Deborah Dowis Molloy “Allison was my manager as the VP of Sales at Blackboard for 2 years and during this time became an inspirational leader for me and my team. Traits that I most admire are her integrity, insight, and ability to bring together various departments to achieve the organization’s goals. Through her sincerity and candor, Allison was able to earn the respect of her team, colleagues, and company executives. These attributes were also instrumental in her ability to successfully work across functional groups. She actively sought feedback from her team and leveraged that feedback to address their concerns and achieve results. She helped cultivate enthusiasm within Blackboard Transact that in turn motivated the salesforce to strive for success and ultimately exceed our number quarter after quarter. I miss working with her and hope to have the opportunity to work with her again. ”"]']### Assistant: The agent's job is to leverage their expertise in HR and recruiting to improve performance and efficiency, while the user is reaching out to the agent because they need assistance in hiring qualified candidates for their education technology company.
### Human: Agent: ['Joseph Carrano', 'Executive with more than 20 years of domestic and global experience building operations, leading highly successful new business development initiatives and ventures. Extensive electronic dance music business background with multiple domestic and global market bases. Current Chief Technology Officer / Manager of foreign language division with emphasis on social network integration and branding. Strong planning, organizational and communication skills with the ability to independently plan and direct all levels of business affairs. Extensive project management, information technology and human resources experience.Specialties: • Directed multi-site and international operations. • Developed and instituted management processes and procedures in all three offices, streamlining daily communications and operations, increasing efficiency, and ensuring project deadline compliance. • Identified chance to redefine corporate strategy and capitalize on integrated services in response to increased competition from mainstream competitors.', 'VSI-HD Media Services', 'VSI Media', '[{"company":"VSI Media","company_id":"vsi-media","industry":"Media Production","location":"","positions":[{"description":"Recruited to help develop valuable business relationships with key global clients/constituents. Developed strategiesfor expansion into the Latino market utilizing telecommunication and social networking technologies creating significant new revenues. Responsible for global business expansion and re-engineering concentrating on marketdevelopment, market research and sales forecasting strategies. Recruited to help develop valuable business relationships with key global clients/constituents. Developed strategiesfor expansion into the Latino market utilizing telecommunication and social networking technologies creating significant new revenues. Responsible for global business expansion and re-engineering concentrating on marketdevelopment, market research and sales forecasting strategies.","duration":"May 2011 - Present 10 years 7 months","duration_short":"10 years 7 months","end_date":"Present","start_date":"May 2011","subtitle":"VSI Media","title":"Chief Technology Officer"}],"url":"https://www.linkedin.com/company/vsi-media"},{"company":"Welcome Productions","company_id":"welcome-production","location":"","positions":[{"description":"Built and managed successful global music production company centered in the Electronic Dance Music Industry.Focused on creating content and production for large-scale commercial recording releases. Coordinated logisticsand content for touring in addition to artist management and branding. Built and managed successful global music production company centered in the Electronic Dance Music Industry.Focused on creating content and production for large-scale commercial recording releases. Coordinated logisticsand content for touring in addition to artist management and branding.","duration":"Mar 1993 Feb 2011 18 years","duration_short":"18 years","end_date":"Feb 2011","start_date":"Mar 1993","subtitle":"Welcome Productions","title":"Chief Executive Officer / Owner"}],"url":"https://www.linkedin.com/company/welcome-production"},{"company":"WelcomeWax Records","company_id":null,"location":"","positions":[{"description":"Built, managed and co-owned a record corporation from startup. Identified and developed global market then serviced market with coordinated multiple recording releases. Established position in global market by opening European offices. Negotiated distribution agreement with major record label aligning company with favorable position for subsequent acquisition. Built, managed and co-owned a record corporation from startup. Identified and developed global market then serviced market with coordinated multiple recording releases. Established position in global market by opening European offices. Negotiated distribution agreement with major record label aligning company with favorable position for subsequent acquisition.","duration":"Mar 1993 Nov 2003 10 years 9 months","duration_short":"10 years 9 months","end_date":"Nov 2003","start_date":"Mar 1993","subtitle":"WelcomeWax Records","title":"President / Owner"}],"url":""}]', '["Eric Levesque “Joe is not only personable and down to earth, but he is also one of the most competent and engaging professionals I have met in the media industry. Joe isn\'t afraid to work late night after late night to meet pressing deadlines. He also isn\'t afraid to get his hands dirty on any level, and on more than one occasion I\'ve seen him drop whatever he is doing to help others, no matter what the time or task. Simply knowing Joe Carrano is good for business.”","A.D. Calvo “I continue to work very closely with Joe on all my films. He\'s an amazing film composer and musician. We go way back. It\'s great to him as both a friend and creative partner. Highly recommended.”"]'] User: ['Mike Burke', 'Experienced Digital Marketing Manager with a demonstrated history of working in the internet industry. Skilled in Search Engine Optimization (SEO), Marketing Management, Customer Relationship Management (CRM), Event Management, and Web Design. Strong marketing professional with a BS focused in Telecommunications from University of Florida.', 'Director of Corporate Communications', 'HR Tech', '[{"company":"HR Tech","company_id":null,"location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"HR Tech","title":"Marketing"}],"url":""}]', '["Eva Greene “What an invaluable experience to work alongside Mike. He is one of the most intelligent, dynamic and sincere professionals I have had the pleasure to work with. With years of marketing knowledge and experience, he delivers the ultimate value to his clients. He is strategic and analytic in driving results and his clients appreciate his input and proactive approach. Mike\'s ability to juggle multiple projects effortlessly, and with a warm demeanor, is something I consistently try to emulate in my career.”","Joseph W. “In all my years of experience, some people stand out for their great qualities and Mike Burke is one of those people. Mike exudes the characteristics of a natural born leader. Mike is a marketing visionary with an extensive knowledge of website development / optimization, online marketing and lead generation. Throughout the 3 years I have worked with Mike, he has shown time and again that he is a positive, motivated leader with great potential. It was truly a pleasure to work with Mike and would highly recommend him to any company.”"]']### Assistant: The agent's job is to manage the foreign language division and integrate social network branding, and today the agent is reaching out to the user because they need to discuss potential collaboration opportunities in digital marketing for expanding their global market base.
### Human: Agent: ['Heather Campbell', 'As a librarian and former editor, I am adept at organizing, evaluating, refining, and ensuring access to information.', 'Metadata Management Librarian at Iowa State University', 'Iowa State University', '[{"company":"Iowa State University","company_id":"iowastateu","industry":"Higher Education","location":"Ames, Iowa, United States","positions":[{"description":"","duration":"Apr 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Iowa State University","title":"Metadata Management Librarian"}],"url":"https://www.linkedin.com/company/iowastateu"},{"company":"University of Wisconsin-La Crosse","company_id":"uwlacrosse","location":"La Crosse, Wisconsin, United States","positions":[{"description":"","duration":"Aug 2020 Mar 2021 8 months","duration_short":"8 months","end_date":"Mar 2021","start_date":"Aug 2020","subtitle":"University of Wisconsin-La Crosse","title":"Discovery and Metadata Librarian"}],"url":"https://www.linkedin.com/company/uwlacrosse"},{"company":"Grinnell College","company_id":"grinnell-college","location":"Grinnell, Iowa, United States","positions":[{"description":"","duration":"Sep 2019 Aug 2020 1 year","duration_short":"1 year","end_date":"Aug 2020","start_date":"Sep 2019","subtitle":"Grinnell College","title":"Humanities and Instruction Librarian"}],"url":"https://www.linkedin.com/company/grinnell-college"},{"company":"Drake University Law School","company_id":"drake-university-law-school","location":"Des Moines, Iowa, United States","positions":[{"description":"","duration":"Sep 2018 Aug 2019 1 year","duration_short":"1 year","end_date":"Aug 2019","start_date":"Sep 2018","subtitle":"Drake University Law School","title":"Public Services Associate, Law Library"}],"url":"https://www.linkedin.com/company/drake-university-law-school"},{"company":"Des Moines Public Library","company_id":"des-moines-public-library","location":"Des Moines, Iowa, United States","positions":[{"description":"","duration":"Aug 2017 Sep 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2018","start_date":"Aug 2017","subtitle":"Des Moines Public Library","title":"Professional Substitute"}],"url":"https://www.linkedin.com/company/des-moines-public-library"},{"company":"Campbell Editorial Services","company_id":null,"location":"Des Moines \| Chicago \| Santa Barbara","positions":[{"description":"","duration":"1998 2018 20 years","duration_short":"20 years","end_date":"2018","start_date":"1998","subtitle":"Campbell Editorial Services","title":"Business Owner"}],"url":""},{"company":"Wells Fargo","company_id":"wellsfargo","location":"West Des Moines, Iowa, United States","positions":[{"description":"","duration":"Dec 2013 Aug 2017 3 years 9 months","duration_short":"3 years 9 months","end_date":"Aug 2017","start_date":"Dec 2013","subtitle":"Wells Fargo","title":"Technical Writing Team Lead"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"Des Moines Area Community College","company_id":"des-moines-area-community-college","location":"Des Moines, Iowa, United States","positions":[{"description":"","duration":"Dec 2012 Dec 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2013","start_date":"Dec 2012","subtitle":"Des Moines Area Community College","title":"Adjunct Instructor of English as a Second Language"}],"url":"https://www.linkedin.com/company/des-moines-area-community-college"},{"company":"Encyclopaedia Britannica, Inc.","company_id":"encyclopaedia-britannica","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Nov 2004 Jul 2012 7 years 9 months","duration_short":"7 years 9 months","end_date":"Jul 2012","start_date":"Nov 2004","subtitle":"Encyclopaedia Britannica, Inc.","title":"Senior Editor"}],"url":"https://www.linkedin.com/company/encyclopaedia-britannica"},{"company":"ABC-CLIO","company_id":"abc-clio","location":"Santa Barbara, California, United States","positions":[{"description":"","duration":"1999 2004 5 years","duration_short":"5 years","end_date":"2004","start_date":"1999","subtitle":"ABC-CLIO","title":"Managing Editor"}],"url":"https://www.linkedin.com/company/abc-clio"}]', '["“I\'ve had the privilege of working with Heather for three years while managing the Technical Writing team for a large bank. One of the best hiring decisions I\'ve ever made was bringing Heather on board. Heather is extremely professional in all she does, but it\'s her writing and editing skills that make her stand out above the rest. Heather was a stellar employee, a gifted technical writer and is customer-centric, always seeking to do the best job she can for the customer. ”","“Heather Campbell was instrumental in training me in the specifics of technical writing for the financial world in 2014-15. I worked with her for nearly a year and emerged strong in writing for the banking industry in most part thanks to Heather\'s expert mentoring. She is a fantastic editor: meticulous, methodical, and diligent. She is also a great mentor who helped me identify and hone my skills in technical writing. When I worked with Heather, she led a team of 5-6 tech writers and set the tone for the nature and scope of the work we did in credit card fraud business procedures. Helpful and encouraging, kind and knowledgeable, Heather was a boss and a friend at the same time. She worked extremely hard to get the job done and created a team atmosphere of camaraderie and productivity. We had to adhere to a strict and rigorous deadline to deliver the project on time, and she was the person in charge of the delivery. I still fondly recall Heather\'s innate professionalism and the immense courtesy she extended to all sides as she held numerous sessions with the business process consultants, the technical writers, the business partners, and other invested parties such as legal, operational risk, and other stakeholders to adhere to the timeline and yet deliver a quality product. Heather is a great asset to any organization and it is a privilege and pleasure to work with her! Even though it has been over two years since I worked with her, I seek her guidance on strategies and vision for many of my own projects and deliverables even today. ”"]'] User: ['Myron Randall,Jr.', 'Experienced professional with a demonstrated history of working in the education management industry. Skilled in Presentation Development, Student Development, Organizational Development, Training, and Adult Education.', 'Associate Director of Recruitment and Community Engagement', 'Mercer University', '[{"company":"Mercer University","company_id":"mercer-university","industry":"Higher Education","location":null,"positions":[{"description":"","duration":"May 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"May 2020","subtitle":"Mercer University","title":"Director of Graduate Admissions- College of Professional Advancement"},{"description":"","duration":"Sep 2015 May 2020 4 years 9 months","duration_short":"4 years 9 months","end_date":"May 2020","start_date":"Sep 2015","subtitle":"Mercer University","title":"Associate Director of Recruitment and Community Engagement"}],"url":"https://www.linkedin.com/company/mercer-university"},{"company":"MIRconcepts","company_id":null,"location":"","positions":[{"description":"","duration":"2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"2008","subtitle":"MIRconcepts","title":"Principal Consultant"}],"url":""},{"company":"Morehouse College","company_id":"morehouse-college","location":"Atlanta, GA","positions":[{"description":"","duration":"Apr 2012 Jul 2015 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jul 2015","start_date":"Apr 2012","subtitle":"Morehouse College","title":"Sr. Assistant Director of Admissions"}],"url":"https://www.linkedin.com/company/morehouse-college"},{"company":"Envision EMI (Congressional Youth Leadership Council)","company_id":"envision-emi","location":null,"positions":[{"description":"","duration":"2009 Dec 2011 2 years","duration_short":"2 years","end_date":"Dec 2011","start_date":"2009","subtitle":"Envision EMI (Congressional Youth Leadership Council)","title":"Program Coordinator of Education"},{"description":"","duration":"Feb 2009 Aug 2010 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2010","start_date":"Feb 2009","subtitle":"Envision EMI (Congressional Youth Leadership Council)","title":"Outreach Coordinator"}],"url":"https://www.linkedin.com/company/envision-emi"},{"company":"The Advisory Board Company","company_id":"advisorybd","location":"","positions":[{"description":"","duration":"Feb 2011 2011 less than a year","duration_short":"less than a year","end_date":"2011","start_date":"Feb 2011","subtitle":"The Advisory Board Company","title":"Associate"}],"url":"https://www.linkedin.com/company/advisorybd"}]', '["“I’ve had the great opportunity to work with Myron Randall, Jr. in his position with Morehouse College as Assistant Director of Admissions. Myron is intelligent, diligent, and a top-performer in this field. Morehouse College is fortunate to have a person of his caliber, as the face of Admissions. He is well liked and he has tremendous leadership skills that serve him well. In my recommendation Myron’s skills would serve any organization.”","“As Myron\'s manager, I had the privilege of seeing first-hand his ability to innovate, imagine, and execute - all with equal ability and effort. Myron always worked to find new ways to complete tasks that created more efficient and effective processes. He always had a positive attitude, despite challenging circumstances, and his enthusiasm affected the entire team. He was a genuine asset to our organization and I am very thankful for the opportunity to work with him.”"]']### Assistant: The agent's job is to provide guidance and support to prospective graduate students, and today the user is reaching out to the agent because they need assistance with the admissions process for the College of Professional Advancement.
### Human: Agent: ['Mary Hurley', 'A results-driven and dynamic financial operations professional with a demonstrated track record of achievement in billing procedure, reconciliation, inventory reporting, identifying errors, and resolving costing issues. Proven aptitude for dissecting details of a company’s financial position, identifying errors and inefficiencies for resolution or improvement to achieve best results for the company. A creative leader and analytical thinker who makes decisions to benefit the financial position of the company and obtain lasting results.', 'Senior Accountant at Alpaca Audiology', 'Alpaca Audiology', '[{"company":"Alpaca Audiology","company_id":"alpaca-audiology","industry":"Health, Wellness and Fitness","location":"Mountain Lakes, New Jersey, United States","positions":[{"description":"","duration":"Nov 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Alpaca Audiology","title":"Senior Accountant"}],"url":"https://www.linkedin.com/company/alpaca-audiology"},{"company":"Convergint Technologies","company_id":"convergint","location":"Clifton, New Jersey","positions":[{"description":"","duration":"Nov 2018 Nov 2020 2 years 1 month","duration_short":"2 years 1 month","end_date":"Nov 2020","start_date":"Nov 2018","subtitle":"Convergint Technologies","title":"Financial Analyst"}],"url":"https://www.linkedin.com/company/convergint"},{"company":"CheckAlt","company_id":"checkalt","location":"Valley Cottage, New York","positions":[{"description":"","duration":"May 2017 Nov 2018 1 year 7 months","duration_short":"1 year 7 months","end_date":"Nov 2018","start_date":"May 2017","subtitle":"CheckAlt","title":"Staff Accountant"}],"url":"https://www.linkedin.com/company/checkalt"},{"company":"Marathon Enterprises","company_id":"marathon-enterprises","location":"","positions":[{"description":"","duration":"Jan 2015 Apr 2017 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2017","start_date":"Jan 2015","subtitle":"Marathon Enterprises","title":"Senior Accountant"}],"url":"https://www.linkedin.com/company/marathon-enterprises"},{"company":"Vidyo,Inc","company_id":null,"location":"Hackensack NJ","positions":[{"description":"","duration":"Sep 2007 Jan 2015 7 years 5 months","duration_short":"7 years 5 months","end_date":"Jan 2015","start_date":"Sep 2007","subtitle":"Vidyo,Inc","title":"Office Manager"}],"url":""},{"company":"Lee Hecht Harrison","company_id":"lee-hecht-harrison","location":"","positions":[{"description":"","duration":"Apr 2005 Aug 2007 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2007","start_date":"Apr 2005","subtitle":"Lee Hecht Harrison","title":"Global Billing Accounts Supervisor"}],"url":"https://www.linkedin.com/company/lee-hecht-harrison"},{"company":"VocalTec","company_id":"vocaltec","location":"","positions":[{"description":"","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"VocalTec","title":"Assistant Controller"}],"url":"https://www.linkedin.com/company/vocaltec"}]', '["Cindi Meeler “I recommend Mary Hurley without reservation. We collaborated together on the same team at Lee Hecht Harrison. Mary is a hardworking, trustworthy, intelligent individual who takes her commitment to her job to the next level. She is easy to converse with, partners very well with associates and team members, and can easily acclimate into any organization. Mary is a valuable asset to any company she joins.”","Lisa Friedlander “A few words about Mary, my hiring manager and mentor at Vidyo. Mary is one of the most loyal, dedicated, and enthusiastic people I know. Whether it’s her daily tasks, a special project or her health and fitness routine Mary puts her heart and soul into whatever she does. She is passionate about her career and carries out her responsibilities with pride. She is thorough and detailed and I could not have had a better person to show me the ropes here at Vidyo. All her knowledge of the company and its workings made her a great mentor and her knowledge in general makes her an interesting person. Any organization would be lucky to have Mary on their team. ”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to analyze financial positions and resolve costing issues, and today the user is reaching out to the agent because they need assistance with optimizing their production line operations for better cost management.
### Human: Agent: ['ray norris', 'Excel in areas of Operations, Training, Developing and Motivating team to surpass goals.', '.', 'Cost Plus World Market', '[{"company":"Cost Plus World Market","company_id":"cost-plus-world-market","industry":"Retail","location":"Murfreesboro, Tennessee, United States","positions":[{"description":"","duration":"Aug 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Aug 2019","subtitle":"Cost Plus World Market","title":"General Manager"}],"url":"https://www.linkedin.com/company/cost-plus-world-market"},{"company":"Burlington Stores, Inc.","company_id":"burlington-stores","location":"Nashville, Tennessee","positions":[{"description":"","duration":"Jul 2017 May 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"May 2019","start_date":"Jul 2017","subtitle":"Burlington Stores, Inc.","title":"Store Manager"}],"url":"https://www.linkedin.com/company/burlington-stores"},{"company":"Kohl\'s Department Stores","company_id":"kohls-department-stores","location":"","positions":[{"description":"","duration":"Jul 2005 Jul 2017 12 years 1 month","duration_short":"12 years 1 month","end_date":"Jul 2017","start_date":"Jul 2005","subtitle":"Kohl\'s Department Stores","title":"Store Manager"}],"url":"https://www.linkedin.com/company/kohls-department-stores"},{"company":"Bed Bath & Beyond","company_id":"bed-bath-and-beyond","location":"","positions":[{"description":"","duration":"2003 2005 2 years","duration_short":"2 years","end_date":"2005","start_date":"2003","subtitle":"Bed Bath & Beyond","title":"Store Manager"}],"url":"https://www.linkedin.com/company/bed-bath-and-beyond"},{"company":"Spencer Gifts","company_id":null,"location":"","positions":[{"description":"In charge of district with 40 stores in 5 states.","duration":"2000 2003 3 years","duration_short":"3 years","end_date":"2003","start_date":"2000","subtitle":"Spencer Gifts","title":"Senior District Manager"}],"url":""},{"company":"Bugle Boy","company_id":null,"location":"","positions":[{"description":"Oversaw region comprised of 8 districts and 98 stores in 28 states.","duration":"1991 2000 9 years","duration_short":"9 years","end_date":"2000","start_date":"1991","subtitle":"Bugle Boy","title":"Regional Manager"}],"url":""},{"company":"Chess King","company_id":null,"location":"","positions":[{"description":"Oversaw an area of 5 stores in a two state area","duration":"1981 1991 10 years","duration_short":"10 years","end_date":"1991","start_date":"1981","subtitle":"Chess King","title":"Area Manager"}],"url":""},{"company":"Merry Go Round","company_id":null,"location":"","positions":[{"description":"","duration":"1979 1980 1 year","duration_short":"1 year","end_date":"1980","start_date":"1979","subtitle":"Merry Go Round","title":"Store Manager"}],"url":""}]', '["“I worked with Ray at Bugle Boy Industries and had the opportunity to report directly to him while he was a Regional Manager. Ray is focused on developing people, driving sales , and managing the business. He sets and accomplishes goals strategically. Ray also insists on excellence in customer service from himself and his team. He is an asset to have within your company.”","“Ray is a great team leader and was a tremendous asset to the Bugle Boy retail group. He was a pleasure to work with and he and his team helped drive the sales increases we achieved for the company.”"]'] User: ['Steve Nichols', 'Experienced Chief Technology Officer with a demonstrated history of working in the government administration industry. Strong information technology professional skilled in Business Process, IT Service Management, IT Strategy, Servers, and Data Center.', 'CTO at Georgia Technology Authority', 'Neighborhood Nexus', '[{"company":"Neighborhood Nexus","company_id":"neighborhoodnexus","industry":"Non-profit Organizations","location":"Greater Atlanta Area","positions":[{"description":"","duration":"2012 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"2012","subtitle":"Neighborhood Nexus","title":"Advisory Board Member"}],"url":"https://www.linkedin.com/company/neighborhoodnexus"},{"company":"Georgia Technology Authority","company_id":"georgia-technology-authority","location":"","positions":[{"description":"As Chief Technology Officer, I act in a staff executive role and participate in all of the major initiatives undertaken by the Georgia Technology Authority (GTA). The GTA is both a service provider for Georgia state agencies and has an oversight role around technology. GTA is an organization of 165 people with responsibility for operating the State of Georgia’s data center (30,000 sq. ft. of raised floor in a tier 4 facility), central help desk, central print shop, telecom infrastructure (2200+ physical sites in the wide area network, 130,000+ telephone lines), state web portal, and state ERP implementation (PeopleSoft HCM and Financials). I have responsibility for the GTA portal office, which includes responsibility for the state web presence (www.georgia.gov) and 65 state agency web sites; a portfolio of 20 constituent facing Java-based web applications; two SharePoint farms hosting internal websites and applications; a webMethods enterprise service bus connecting over 40 integration points; and GTA internal billing systems. I am also responsible for the IT infrastructure (desktops, mobile devices, and servers) supporting GTA employees.","duration":"Feb 2002 - Present 20 years 4 months","duration_short":"20 years 4 months","end_date":"Present","start_date":"Feb 2002","subtitle":"Georgia Technology Authority","title":"CTO"}],"url":"https://www.linkedin.com/company/georgia-technology-authority"}]', '["Jean-Luc Chatelain “Steve is an exceptional software systems architect who combines a very analytical approach with pragmatism and a keen business sense. This is a rare talent amongst technology people. I would certainly hire or work alongside Steve again.”","Paul Gale “Steve\'s prescient nature made him a very effective team leader. His deep technical insight gives him the ability to call bullshit on anyone technical. His team loved him and often commented on how much they wanted to work with him again. His effectiveness as a leader and consultant to various clients helped drive a number of projects through to success.”"]']### Assistant: The agent's job is to manage the business and develop teams to surpass goals, and today the user is reaching out to the agent because they need assistance with IT strategy and data center management.
### Human: Agent: ['Jack Garda', 'Christ People’s Church: Bringing the love of the Father to all people on Earth, centering thyself on the word of God found in sacred texts, mainly the Holy Bible. CEO/Founder of Garda Enterprises: Garda Doodles \| Jack Garda Photography \| Garda Capital Interested in coming on the podcast? Email me! Serious inquiries only: gardacapital@gmail.com', 'Garda Enterprises Founder & CEO \| Christ People’s Church Pastor \| Podcast Host at The Jack Garda Show!', 'Christ People’s Church', '[{"company":"Christ People’s Church","company_id":null,"location":"Kihei, Hawaii, United States","positions":[{"description":"","duration":"Oct 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Christ People’s Church","title":"Executive Pastor"}],"url":""},{"company":"Garda Enterprises","company_id":null,"location":"Dallas, Texas, United States","positions":[{"description":"Three Verticals:Garda Doodles \| Jack Garda Photography \| Garda CapitalThank you for supporting me as I start my entrepreneurial career. Here as a friend, coach, mentor, mentee, constant learner, believer, supporter, and many more roles.Contact: gardacapital@gmail.comPM for phone numberGlory be to God! HUMILITY.Instagram:jack_gardagardadoodlesgardacapitaljackgardaphotographylucyloo_gardalaker_gardaACTIVELY HIRING: Assistant to CEO; Personal Trainer; Co-CEO","duration":"Jul 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Garda Enterprises","title":"Chief Executive Officer"}],"url":""},{"company":"The Jack Garda Show!","company_id":null,"location":"Austin, Texas, United States","positions":[{"description":"YouTube: Jack Garda Show! YouTube: Jack Garda Show!","duration":"Jun 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jun 2021","subtitle":"The Jack Garda Show!","title":"Podcast Host"}],"url":""},{"company":"EY","company_id":"ernstandyoung","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Sep 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Sep 2019","subtitle":"EY","title":"Consultant \| Business Advisory Program"}],"url":"https://www.linkedin.com/company/ernstandyoung"},{"company":"EY","company_id":"ernstandyoung","location":"Greater Chicago Area","positions":[{"description":"","duration":"Jun 2018 Aug 2018 3 months","duration_short":"3 months","end_date":"Aug 2018","start_date":"Jun 2018","subtitle":"EY","title":"Business Advisory Intern \| Financial Services"}],"url":"https://www.linkedin.com/company/ernstandyoung"},{"company":"7-Eleven","company_id":"7-eleven","location":"Dallas, Texas","positions":[{"description":"Led project to revamp mobile customer rewards program to cut excess printing costs and build customer loyaltyWorked on-site with field consultants to manage day-to-day operations and worked directly with 7-Eleven franchisees Led project to revamp mobile customer rewards program to cut excess printing costs and build customer loyaltyWorked on-site with field consultants to manage day-to-day operations and worked directly with 7-Eleven franchisees","duration":"Jun 2017 Aug 2017 3 months","duration_short":"3 months","end_date":"Aug 2017","start_date":"Jun 2017","subtitle":"7-Eleven","title":"Corporate Strategy and Product Management Intern"}],"url":"https://www.linkedin.com/company/7-eleven"},{"company":"Botsford Financial Group","company_id":"the-botsford-group","location":"Frisco, Texas","positions":[{"description":"Returned to Botsford for 6 weeks to work in client relations managing relationships with both current and prospective clients Returned to Botsford for 6 weeks to work in client relations managing relationships with both current and prospective clients","duration":"May 2017 Jun 2017 2 months","duration_short":"2 months","end_date":"Jun 2017","start_date":"May 2017","subtitle":"Botsford Financial Group","title":"Wealth Management Intern"}],"url":"https://www.linkedin.com/company/the-botsford-group"},{"company":"Capital One","company_id":"capital-one","location":"Plano, Texas","positions":[{"description":"Attended a leadership conference with 30 college Sophomores chosen from an applicant pool of over 350 individuals from top universities all over the nationPlaced 2nd in a team of 5 Summiteers in a week long case competition aimed at analyzing Capital One’s product base, databases, and over $50 billion annual revenue and developing a new business product, service, or tool for Capital One Attended a leadership conference with 30 college Sophomores chosen from an applicant pool of over 350 individuals from top universities all over the nationPlaced 2nd in a team of 5 Summiteers in a week long case competition aimed at analyzing Capital One’s product base, databases, and over $50 billion annual revenue and developing a new business product, service, or tool for Capital One","duration":"Jan 2017 Jan 2017 1 month","duration_short":"1 month","end_date":"Jan 2017","start_date":"Jan 2017","subtitle":"Capital One","title":"Capital One Summit for Developing Leaders"}],"url":"https://www.linkedin.com/company/capital-one"},{"company":"Botsford Financial Group","company_id":"the-botsford-group","location":"Frisco, TX","positions":[{"description":"Created asset allocation and growth value sheets for clients using Excel and MorningStarUpdated client base using SalesforceDeveloped research on prospective companies to invest in for clients Created asset allocation and growth value sheets for clients using Excel and MorningStarUpdated client base using SalesforceDeveloped research on prospective companies to invest in for clients","duration":"Jul 2016 Aug 2016 2 months","duration_short":"2 months","end_date":"Aug 2016","start_date":"Jul 2016","subtitle":"Botsford Financial Group","title":"Wealth Management Intern"}],"url":"https://www.linkedin.com/company/the-botsford-group"}]', '["LinkedIn User “Jack was wonderful to work with. He is super attentive and very sharp. He goes above and beyond in all of his work assignments. ”","Michael Osamor “Jack is an intellectual genius - proud to call him a business colleague and friend. Do yourself a favor and work with Jack, you will get a rockstar as your leader.”","Patrick Leddin, Ph.D. “As a professor at Vanderbilt University, I have the opportunity to work with many amazing students. As I look back over years, Jack stands out. His energy and enthusiasm for learning and making things better are contagious. Jack has the rare ability to take complex ideas and distill them into key insights. These traits allowed him to excel in my classes, and will no doubt benefit his business partners and clients. If you get a chance to work with Jack, take it. ”"]'] User: ['Jan P.', 'Accountable, Honest, Hardworking, Openminded, Passionate and a Team Player', 'Jan of all Trades', 'Jan of all Trades', '[{"company":"Jan of all Trades","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"Personal Assistant, Home Chef, Personal & Office Organization, Accounting Consultant, Client Services, Child Services Personal Assistant, Home Chef, Personal & Office Organization, Accounting Consultant, Client Services, Child Services","duration":"Mar 2010 - Present 11 years 7 months","duration_short":"11 years 7 months","end_date":"Present","start_date":"Mar 2010","subtitle":"Jan of all Trades","title":"Owner"}],"url":""},{"company":"Molly\'s Boutique","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"Retail Sales, Accounting, Fashion, Customer Service, Banking, Administrative Assitant. Retail Sales, Accounting, Fashion, Customer Service, Banking, Administrative Assitant.","duration":"Dec 2009 May 2011 1 year 6 months","duration_short":"1 year 6 months","end_date":"May 2011","start_date":"Dec 2009","subtitle":"Molly\'s Boutique","title":"Assistant Retail Manager/Accounting Services"}],"url":""},{"company":"Us in Recovery","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"House Manager, Addiction Recovery, Client Services, Accounting Consultant, Administrative Assitant, Marketing, House Manager, Addiction Recovery, Client Services, Accounting Consultant, Administrative Assitant, Marketing,","duration":"Feb 2009 Nov 2009 10 months","duration_short":"10 months","end_date":"Nov 2009","start_date":"Feb 2009","subtitle":"Us in Recovery","title":"Leasing Manager"}],"url":""},{"company":"Silverstone","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"Job Cost Accounting, Accountants Payable, Loan Disbursements, Loan Draws, Bank Reconciliations, Vendor Reconciliations, Job Cost, Check Runs, Lien Release and Customer Service Job Cost Accounting, Accountants Payable, Loan Disbursements, Loan Draws, Bank Reconciliations, Vendor Reconciliations, Job Cost, Check Runs, Lien Release and Customer Service","duration":"Oct 2007 Feb 2009 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2009","start_date":"Oct 2007","subtitle":"Silverstone","title":"Construction Accountant"}],"url":""},{"company":"ConAm Management Corporation","company_id":"conam-management-corporation","location":"Greater San Diego Area","positions":[{"description":"Loan Disbursement, Loan Draws, Accountants Payable, Job Cost, Budgets, Bank Reconciliations, Lien Releases, Sub Contract Reconciliations, Certificate of Insurance Leasing, Accounting, Property Management, Customer Service Loan Disbursement, Loan Draws, Accountants Payable, Job Cost, Budgets, Bank Reconciliations, Lien Releases, Sub Contract Reconciliations, Certificate of Insurance Leasing, Accounting, Property Management, Customer Service","duration":"Jan 1988 Jul 1995 7 years 7 months","duration_short":"7 years 7 months","end_date":"Jul 1995","start_date":"Jan 1988","subtitle":"ConAm Management Corporation","title":"Loan Disbursement Manager/Leasing Administrator"}],"url":"https://www.linkedin.com/company/conam-management-corporation"}]', '["Alyssa Figlio “I met Jan almost six years ago at Us in Recovery and she has remained a close contact and friend ever since. Jan uplifted my spirits in a crucial time of my life. She not only did this for me but for many others. She is brilliant in many things, especially organizing and volunteering her time as a dependable support system. Jan is trustworthy and skillful as a manager always guiding a person to seek solution based actions. To sum it up, Jan contributes to making a difference in a person\'s life and I am grateful to have met her.”","Mic Fahey “very creative and always a professional. Great on short notice in getting job done in a timely and efficient manner.”"]']### Assistant: The agent's job is to host a podcast and today, the agent is reaching out to the user because they need a personal assistant for their podcast production.
### Human: Agent: ['James (Jim) Emanuel SPHR, SHRM-SCP', '~Dynamic, creative and collaborative organizational leader with 25+ years of HR experience in California and multi-state employers. ~Sound ability to think analytically and consult strategically with C-suite, senior level and direct service management while ensuring balance based on experience, judgment and data. ~Focused desire to establish and support foundational growth in workplace cultures providing a deeper understanding and awareness around diversity, equity and inclusion. ~Proven ability to problem solve. Provide critical guidance and support positive change management based on deep and broad expert level HR knowledge and expertise. ~Significant capacity for leveraging involvement of both internal and external stakeholders in support of organizational initiatives, decisions and solutions.', 'HR Knowledge Advisor at SHRM', 'SHRM', '[{"company":"SHRM","company_id":"shrm","industry":"Human Resources Services","location":"Sacramento, California, United States","positions":[{"description":"The HR Knowledge Advisor develops and serves Human Resource professionals by utilizing generalist HR knowledge and expertise to provide resources and guidance in response to members\' HR-related questions. The HR Knowledge Advisor advances and leads the HR profession through development of HR-related content, contributing towards SHRM Certification exam and training development as well as promoting the organization’s services and products. The HR Knowledge Advisor develops and serves Human Resource professionals by utilizing generalist HR knowledge and expertise to provide resources and guidance in response to members\' HR-related questions. The HR Knowledge Advisor advances and leads the HR profession through development of HR-related content, contributing towards SHRM Certification exam and training development as well as promoting the organization’s services and products.","duration":"Jul 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Jul 2021","subtitle":"SHRM","title":"HR Knowledge Advisor"}],"url":"https://www.linkedin.com/company/shrm"},{"company":"Centene Corporation","company_id":"centene-corporation","location":null,"positions":[{"description":"Directs the Human Resources (HR) Compliance efforts to create a mature oversight culture that complies with required federal, state and local employment regulations. Lead Human Resource audits to evaluate Human Resources procedures and ensure compliance with company policy as well as federal, state, and local employment laws and regulations. Direct and lead all OFCCP and inquiries; direct the process to prepare, analyze and communicate enterprise wide Affirmative Action Plans; lead the annual review of all Human Resource policies and procedures to ensure compliance with federal, state, and local employment laws and regulations; managed the relationship with the Company’s background check vendor; oversaw employment law poster management. Partner with Talent Attraction on any compliance-driven operational requirements.-Ensure appropriate employment practices and risk management controls are developed, maintained, and improved to comply with required federal, state, and local employment-related regulations.-Consult with stakeholders regarding human resources compliance training.-Manage Company’s background check vendor to performance standards. Ensured all ATS content and correspondences were compliant.-Led multiple projects resulting in improved operational efficiencies and cost savings. -Direct internal HR audits.","duration":"May 2018 Mar 2021 2 years 11 months","duration_short":"2 years 11 months","end_date":"Mar 2021","start_date":"May 2018","subtitle":"Centene Corporation","title":"Director Human Resource Compliance"},{"description":"Manage and lead processes to implement Equal Employment Opportunity (EEO) and Affirmative Action Programs that ensure compliance with EEO regulations and Office of Federal Contract Compliance Programs (OFCCP) compliance. Ensure appropriate employment practices and risk management controls are developed, maintained, and improved to comply with required federal, state and local employment related regulations as well as consultation regarding human resources compliance training.-Ensure appropriate employment practices and risk management controls are developed, maintained, and improved to comply with required federal, state, and local employment-related regulations.-Project lead on the automation of the Company’s background check process.","duration":"Sep 2017 May 2018 9 months","duration_short":"9 months","end_date":"May 2018","start_date":"Sep 2017","subtitle":"Centene Corporation","title":"Sr. Manager, Human Resources Compliance - EEO/Affirmative Action"}],"url":"https://www.linkedin.com/company/centene-corporation"},{"company":"Health Net","company_id":"health-net","location":null,"positions":[{"description":"The Manager, Staffing Operations and Compliance oversees and manages the department’s employee support services, operating processes, Affirmative Action Plan maintenance and reporting, staffing and diversity vendor/consulting, and all employment-related regulatory compliance requirements in support of Health Net’s recruitment and selection processes. Serve as corporate liaison with EEOC, OFCCP and State Fair Employment agencies. Manage staffing related systems including applicant tracking. Oversee Health Net’s participation in external social media, including job boards, career fairs and events. Develop and maintained successful relationships with vendors. Identify and developed appropriate Service Level Agreements and deliverables with vendors.-Ensure appropriate employment practices and risk management controls are developed, maintained, and improved to comply with required federal, state, and local employment-related regulations.-Manage Company background check vendor to performance standards.-Managed all state and federal level complaints of discrimination.","duration":"Sep 2010 Sep 2017 7 years 1 month","duration_short":"7 years 1 month","end_date":"Sep 2017","start_date":"Sep 2010","subtitle":"Health Net","title":"Manager Staffing Operations & Compliance-Human Resources"},{"description":"The Manager of Staffing Consulting manages and conducts executive professional, technical, and nonexempt recruiting. Provides staffing/recruiting support to the various Business Units. Acts as the primary contact for sourcing, screening, identifying and monitoring the selection process. This position will report directly to the Director of Workforce Planning & Staffing.","duration":"Jul 2008 Sep 2010 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2010","start_date":"Jul 2008","subtitle":"Health Net Inc.","title":"Manager - Staffing, Human Resources"},{"description":"The Senior Organization Effectiveness Consultant provides comprehensive HR support to a client group. Actively participates in departmental strategic planning activities to meet business objectives. Consults with client management to assess staffing, training and development needs, organizational effectiveness needs; defines recruitment strategy, consults on employee relations issues/EEO/AA compliance, recommends solutions to compensation and performance management issues, and assists in developing/interpreting and applying HR policies to help Associates move through organizational redesign and change.","duration":"Jun 1998 Jul 2008 10 years 2 months","duration_short":"10 years 2 months","end_date":"Jul 2008","start_date":"Jun 1998","subtitle":"Health Net","title":"Sr. Organization Effectiveness Consultant, Human Resources"}],"url":"https://www.linkedin.com/company/health-net"},{"company":"Adecco","company_id":"adecco","location":"Rancho Cordova, California, United States","positions":[{"description":"Executed all aspects of the recruiting process including sourcing, writing ad-copy, screening, interviewing, and placement for a wide range of clients within the computer industry. Local clients included Intel Corp., EDS, Apple, NEC, and Level One. ● Placed an average of 120 professionals in positions and garnered over $40,000 in conversion and “perm” fees for the technical office.\u200b● Developed new recruiting sources, resulting in a higher quality of skilled professionals. ● Grew business 400% for Adecco\'s first year in business, continuously exceeded hiring goals and monthly recruiting goals.","duration":"Feb 1994 May 1998 4 years 4 months","duration_short":"4 years 4 months","end_date":"May 1998","start_date":"Feb 1994","subtitle":"Adecco","title":"Sr. Techical Recruiter"}],"url":"https://www.linkedin.com/company/adecco"}]', '["Debra Taylor “I was very fortunate to work with Jim for almost 20 years at Health Net. It was a joy to watch Jim grow at the company as he acquired more HR knowledge and experience and as he created effective working relationships as an HR generalist/business partner. Later, after he was promoted into managerial roles, I considered Jim a trusted colleague and enjoyed assignments that required our collaboration. Jim brings a thoughtful, legally-informed yet practical problem solving approach as he partners with HR and business colleagues. He is trustworthy and applies strong ethical standards to his work. Jim is also just very enjoyable to work with - with a kind sense of humor and fun. Anyone working with Jim is fortunate to have him on the team.”","Yesenia Avila “Jim is, without doubt, one of the most experienced and knowledgeable HR leaders I\'ve had the pleasure of partnering with during my 15 years in the industry. It\'s refreshing to learn from such a talented individual that continues to focus on growth and development. As a client, Jim lead the AA/EEO efforts and presented solutions to complex scenarios. I was particularly impressed by Jim\'s ability to take a holistic approach. He ensured the organization went beyond the regulatory/compliance space and instead focused on being an employer of choice. Jim would be a great asset to any team. The skillset and experience he possesses is one that many companies need during these times.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to provide HR expertise and guidance to professionals in the industry, while the user is reaching out to the agent because they need assistance in planning and managing a high-profile healthcare conference.
### Human: Agent: ['Caroline Girardeau, PharmD, BCPS', 'I am the UNC REX Holly Springs Pharmacy Manager. UNC REX Holly Springs Hospital opened November 2021 and features a brand new inpatient pharmacy. I have a well-rounded skillset in both clinical and operational pharmacy practice. I am a catalyst for change management in health system pharmacies. As a skilled communicator and collaborator, I have developed a proven track record of developing programs and mentoring pharmacists throughout my career. My experience includes: • Direct patient care • PGY1 resident recruitment • Employee performance • Clinical workflow and electronic medical record issues • Medication safety • Organizing and leading Pharmacy and Therapeutics Committee Meetings • Hiring and Onboarding • Customer service excellence • Supply chain management and developing strategies for drug shortages I am a graduate of the University of North Carolina Chapel Hill School of Pharmacy. I completed my post-graduate year (PGY1) Pharmacy Practice Residency at UNC Healthcare, Chapel Hill, NC and PGY2 Critical Care Residency at Virginia Commonwealth University, Richmond, VA. With over 25 years of pharmacy practice experience, I contribute fully to improve patient outcomes using an efficient and evidence-based approach.', 'Leader in Pharmacy Services - Building a New Pharmacy, a New Team, and New Services @ UNC REX Holly Springs', 'UNC REX Healthcare', '[{"company":"UNC REX Healthcare","company_id":"rex-healthcare","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"UNC Health REX Holly Springs Hospital is under construction with plans to open in the Fall of 2021. As Pharmacy Manager, I’m immersed in building pharmacy services from the ground up to support a successful opening. Providing program-level and shift-specific management, I take pride in developing new clinical and operational services for our new facility.I enjoy engaging in multidisciplinary committees, charged with making pivotal decisions for the new hospital. I contribute to developing policies and standard operating procedures that optimize medication quality and safety for the hospital. Equally important, I strive to increase employee satisfaction, elevate department morale and create an atmosphere of caring and empathy towards fellow team members, patients and their families.Licensed for 50 beds, UNC REX Holly Springs will house an Emergency Department, a Maternity Center, several Surgical Suites and Internal Medicine. My favorite facts about the new hospital include:1- Private L&D rooms with labor tubs2- A helicopter pad and critical care transport available 24/73- Windows with beautiful views in the inpatient pharmacy","duration":"Apr 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Apr 2021","subtitle":"UNC REX Healthcare","title":"Pharmacy Manager - UNC REX Holly Springs Hospital"},{"description":"Since the opening of the remodeled Sterile Product Pharmacy at UNC Rex in March 2019, I combined my expertise in operations and clinical pharmacy services. I facilitated its first NC Board of Pharmacy inspection and certification. To prepare, I audited competencies for pharmacy staff and presented polices and projects demonstrating quality and cost-efficiency. I helped create numerous workflows to oversee production of more than 190,000 compounded sterile products dispensed in 2019. Key activities included: maintenance of barcoding technology to support over 178,000 compounded products, support for electronic admixture records fulfilling 12,000 batches, development of training materials for new pharmacists on the use of the Exactamix compounder which made over 2,300 parenteral nutrition doses. I also maintained and updated IV smart pump databases (Baxter pumps, Smith Medical Medfusion 4000 syringe pumps, and Smith Medical CADD Solis pumps). In the OR Pharmacy, I helped implement best practice standards, examples of which include standardizing medication kits for Anesthesia and Surgery providers and managed inventory.A lifelong learner, I am currently pursuing a part-time MBA from the UNC Kenan Flagler School of Business to enhance my leading, managing, analytical and operational skills. Memberships/Affiliations:- North Carolina Association of Pharmacists (NCAP)- American Society of Health-System Pharmacists (ASHP)","duration":"Feb 2019 Mar 2021 2 years 2 months","duration_short":"2 years 2 months","end_date":"Mar 2021","start_date":"Feb 2019","subtitle":"UNC REX Healthcare","title":"Compounding/Perioperative Services Pharmacy Team Coordinator"},{"description":"I maintained an environment of safety, ensuring that orders verified were accurate and appropriate, and reported medication variances to contribute to process improvements in a 439-bed hospital. I directed and oversaw the preparation of sterile and non-sterile compounded medications performed by 50 technician support personnel. I effectively communicated drug information to some of the 6,400 healthcare professionals employed at UNC REX Healthcare. I regularly provided pharmacy services to Anesthesia and Surgery Departments for 30 Operating Rooms.My professional interests include critical care medicine, medication safety, formulary management, policies, drug information, professional development initiatives, and staff orientation and training. I continually seek opportunities for professional growth and advancement, including my participation management, leadership, and process improvement.Memberships/Affiliations:- American Society of Health-System Pharmacists (ASHP)- American College of Clinical Pharmacy (ACCP)- ACCP Cardiology, Critical Care, and Infectious Disease PRNs","duration":"Aug 2018 Jan 2019 6 months","duration_short":"6 months","end_date":"Jan 2019","start_date":"Aug 2018","subtitle":"UNC REX Healthcare","title":"Operations Pharmacist"},{"description":"As Clinical Pharmacy Coordinator with UNC REX Healthcare, I organized and managed clinical agenda items for the Pharmacy and Therapeutics Committee and communicated actions to Medical Staff, Nursing, and Allied Health Professionals. I informed hospital staff about medication-related topics, and coordinated approximately 42 experiential student rotations per year. Leveraging talent across multiple disciplines, I worked collaboratively with others to design, implement and monitor Pharmacy Department clinical services. In my role as department educator, I oversaw new training modules and annual department competencies such as pharmacy code stroke response, automatic pharmacy renal dose adjustments, and INR surveillance, to name a few. I led orientation for all new hires and precepted four pharmacy practice residents through their longitudinal drug information rotation. As manager of pharmacy student experiential learning rotations at UNC REX Healthcare, I strived to offer quality educational opportunities. As a facilitator of ACPE-accredited UNC REX Pharmacy Grand Rounds presentations, I reached pharmacy audiences throughout the UNC Healthcare system. One accomplishment that I am most proud of is the incorporation of Micromedex Essential Fact Sheets (MEFS) into the workflow for patient education of new medications. In 2016, I partnered with UNC REX Nursing Education to secure an online subscription of MEFS first for REX, and later, for five affiliate hospitals within the UNC Healthcare system. After implementation, results from the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) reflected significant increases in UNC REX’s patient satisfaction performance related to medication communication.","duration":"Oct 2015 Jul 2018 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jul 2018","start_date":"Oct 2015","subtitle":"UNC REX Healthcare","title":"Clinical Pharmacy Coordinator"},{"description":"As a Team Leader on the intermediate telemetry and renal/pulmonary floors of UNC REX Healthcare, I served 200 beds and led a team of ten pharmacists. Responsibilities included therapeutic monitoring of antimicrobials and anticoagulants, patient education on selected antiarrhythmics and anticoagulants, and precepting students and residents. I collaborated with nurses and doctors on many projects, including protocol and orderset development for the Impella left ventricular assist device and medication evaluation pharmacy consults for Sotalol and Dofetilide.I am passionate about contributing to quality improvement initiatives which decrease medication costs, streamline medication monitoring and increase medication safety. I led several cost-savings initiatives including:• Reduction in vasopressin premix ($66K saved annually)• Conversion of nitroprusside to nicardipine in open heart and transaortic valve replacement (TAVR) cases ($1 million saved per year)• Reduction in glycoprotein inhibitor (GP IIb/IIIa) and bivalirudin usage in the cardiac catheterization labs (over $888K in a 14-month period)","duration":"May 2014 Oct 2015 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2015","start_date":"May 2014","subtitle":"UNC REX Healthcare","title":"Cardiology Pharmacy Team Leader"},{"description":"As a Clinical Pharmacist with UNC REX Healthcare, I cared for 36 patients residing in the three separate intensive care units: medical/surgery, cardiac surgery and cardiac intensive care. Daily workflow included participation in pharmacy code response and frequent antimicrobial interventions. I also educated patients, caregivers, students and healthcare professionals on a wide range of drug information topics. My responsibilities also encompassed pharmacy operations, including three different distribution roles as Expeditor, Sterile Product Compounding and Order Verification.","duration":"Aug 2013 May 2014 10 months","duration_short":"10 months","end_date":"May 2014","start_date":"Aug 2013","subtitle":"UNC REX Healthcare","title":"Clinical Pharmacist"}],"url":"https://www.linkedin.com/company/rex-healthcare"},{"company":"WakeMed","company_id":"wakemed","location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"As a Critical Care Clinical Specialist at WakeMed Hospital, I helped improve patient outcomes in three adult intensive care units: medicine, surgery and neurosurgery. While performing daily clinical coverage to the ICU’s, I also led and developed six different quality improvement initiatives. Novel clinical protocols and workflows were developed for topics ranging from starting an antimicrobial stewardship program, vancomycin pharmacokinetic optimization, sedation, and anticoagulation in continuous renal replacement. I engaged in many pharmacy education opportunities, including precepting pharmacy residents, students and teaching critical care nurses and physicians about evidence-based medication practices.","duration":"Jul 2008 Jul 2013 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jul 2013","start_date":"Jul 2008","subtitle":"WakeMed","title":"Critical Care Clinical Specialist"}],"url":"https://www.linkedin.com/company/wakemed"},{"company":"UNC Health Care","company_id":"unchealth","location":"Chapel Hill, NC","positions":[{"description":"During my Clinical Specialist role with UNC Health Care, I led the department through upgrades in operating room (OR) pharmacy dispensing functions. I also collected data to improve pharmacy technician workflow efficiencies. My efforts incorporated more automation to increase accountability for the controlled substances inventory. From a clinical perspective, I worked closely with Anesthesia to support pain and sedation management in the perioperative setting. Additionally, I screened antibiotic surgical prophylaxis orders daily and recommended interventions to surgeons to optimize antimicrobial coverage based on the type of surgical procedure.","duration":"Jul 2006 Jun 2007 1 year","duration_short":"1 year","end_date":"Jun 2007","start_date":"Jul 2006","subtitle":"UNC Health Care","title":"Clinical Specialist"}],"url":"https://www.linkedin.com/company/unchealth"}]', '["Kenny Kang “I worked with Caroline for 2 years and have been impressed with her work ethic and diligence. She has strong experience in both the clinical and operational side of pharmacy, which provides value across a multitude of projects. She always puts patient safety at the forefront of everything she does and will fight to improve the care we provide. With her strong attention to detail, she is someone you can trust to get the job done with the utmost accuracy. ”","Phong P. “Caroline is a valued colleague whose attention to detail and genuine intentions have shined on all our projects together. She brings a wealth of clinical experience and extensive literature research to any discussion that cultivates informed decision making and engenders inclusive collaboration. Through all our interactions, she has always demonstrated a personal sense of accountability, exceptional organization skill, and meticulous follow through. I wish Caroline all the best in her future endeavors and have no doubt she will leave a substantial impact on our profession. ”"]'] User: ['Kimberley Sherwood', 'I love bringing people and ideas together to create meaningful change. Think of me as a guide, helping change-makers chart new paths to success. Results and action-oriented, I look for solutions to everyday problems so social sector leaders to thrive.', 'Principal at Kimberley Sherwood - Nonprofit Coaching, Consulting, Facilitating', 'Kimberley Sherwood - Nonprofit Coaching, Consulting, Facilitating', '[{"company":"Kimberley Sherwood - Nonprofit Coaching, Consulting, Facilitating","company_id":"kimberleysherwoodco","industry":"Nonprofit Organization Management","location":"Colorado Springs, Colorado","positions":[{"description":"We believe in making \\"here\\" better, wherever \\"here\\" might be, and so do the social sector leaders we work with. We believe in making \\"here\\" better, wherever \\"here\\" might be, and so do the social sector leaders we work with.","duration":"Jan 2000 - Present 22 years 3 months","duration_short":"22 years 3 months","end_date":"Present","start_date":"Jan 2000","subtitle":"Kimberley Sherwood - Nonprofit Coaching, Consulting, Facilitating","title":"Principal"}],"url":"https://www.linkedin.com/company/kimberleysherwoodco"},{"company":"Junior Achievement USA","company_id":"junior-achievement-usa","location":"Colorado Springs, CO","positions":[{"description":"","duration":"Jan 1991 Sep 2000 9 years 9 months","duration_short":"9 years 9 months","end_date":"Sep 2000","start_date":"Jan 1991","subtitle":"Junior Achievement USA","title":"Vice President Development"}],"url":"https://www.linkedin.com/company/junior-achievement-usa"},{"company":"Hillcrest Healthcare System","company_id":"hillcrest-healthcare-system","location":"Tulsa, OK","positions":[{"description":"","duration":"Aug 1989 Jan 1991 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 1991","start_date":"Aug 1989","subtitle":"Hillcrest Healthcare System","title":"Director Annual Giving"}],"url":"https://www.linkedin.com/company/hillcrest-healthcare-system"},{"company":"The University of Tulsa","company_id":"university-of-tulsa","location":"University of Tulsa, Tulsa, OK","positions":[{"description":"Director of Development at KWGS Public Radio, which is a listener-supported service of the University of Tulsa. Director of Development at KWGS Public Radio, which is a listener-supported service of the University of Tulsa.","duration":"Aug 1987 Aug 1989 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 1989","start_date":"Aug 1987","subtitle":"The University of Tulsa","title":"Director Development"}],"url":"https://www.linkedin.com/company/university-of-tulsa"}]', '["Candace Woods, MDiv “I\'ve had the great joy of working with Kimberley in a number of different contexts and each encounter deepens my respect for her work and presence in the world. Whether it was a strategic planning process in a nonprofit, facilitating an important conversation on a community commission, or one-on-one coaching as I transitioned professionally, Kimberley\'s authenticity, skill, and knowledge come shining through! ”","Phyllis Rostykus “Kimberley has been amazing in helping out our organization. We\'ve been having a lot of chaos and confusion over what we could fix of some fundamental problems in our governance structure. The broken parts of our structure caused contention and fragmentation amid the people within our organization. Kimberley excelled at getting all our leadership to work together toward a common goal and to get everyone on the same page as to what the problems we had to face were. She encouraged us when we felt things were impossible, and gave us the tools to create a path we think we can take to make things better. I highly recommend her as a governance consultant and teacher. She did this while I was Moderator of First Congregational United Church of Christ of Longmont, Colorado. LinkedIn is only allowing my Professional roles, not my volunteer ones.”","Rebecca Jewett “I have engaged Kimberley and Third Sector Group on a number of different projects. Her perspective, insights, and advice have proven invaluable for me as a nonprofit professional. From helping to develop clear and relevant program goals to crafting fundraising strategy, she has been critical the success of the nonprofits with which I have worked. Perhaps most beneficial has been her work around nonprofit governance and organizational effectiveness. While it was a focus on fundraising that initiated my work with TSG, it was the work on governance that was the real game changer. ”","Jennifer Polk “Kimberley takes a fresh, insightful, and professional approach to every engagement. She is equally skilled in a wide range of nonprofit issues--from board of director training and fund development planning to large group facilitation and workshops. Kimberley is my \\"go to\\" resource for nonprofit management and governance advice. I hope to work with her again soon!”","Amanda Mountain “Third Sector Group and Kimberley Sherwood have helped take our organization to the next level. We have had multiple engagements focused specifically on collective impact and major gifts that have truly set us up for success. Kimberley brings the perfect mix of technical expertise and on-the-ground perspective as a practitioner. We trust her recommendations more because she\'s experienced firsthand some of the challenges we are working through.”"]']### Assistant: The agent's job is to provide consulting services to nonprofit organizations, and today the user is reaching out to the agent because they need assistance in developing new clinical and operational pharmacy services for their organization.
### Human: Agent: ['Jayne Taylor', 'Business professional that enjoys coordinating and managing projects that drive key business initiatives. Proactive, flexible, and willing to pivot as business needs change. Accomplished and dedicated with a background reflecting successful project management, SaaS sales operations, business development support, customer service, and small business management. Detail oriented with the highest degree of integrity.', 'Global Private Market, SaaS Sales Operations', 'Shareworks by Morgan Stanley', '[{"company":"Shareworks by Morgan Stanley","company_id":"shareworks-by-morgan-stanley","industry":"Software Development","location":"Salt Lake City, Utah, United States","positions":[{"description":"Global Private Market, Professional SaaS Sales Operations - Shareworks by Morgan Stanley - Morgan Stanley at Work Division.Equity Management SaaS platform; Cap Table Management, 409A, ASC718www.shareworks.comA leading provider of Stock Plan Administration and Financial Solutions for the workplace.","duration":"Mar 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Mar 2018","subtitle":"Shareworks by Morgan Stanley","title":"Sales Operations Specialist"}],"url":"https://www.linkedin.com/company/shareworks-by-morgan-stanley"},{"company":"Capshare","company_id":"capshare","location":"Sandy, Utah","positions":[{"description":"Onboarding clients to Capshare CTM SaaS platform -Cap Table Management, 409A, ASC718 https://www.capshare.com/https://www.youtube.com/watch?v=2FmHSIawdSUParent company Soliumhttps://solium.com/","duration":"Mar 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Mar 2018","subtitle":"Capshare","title":"Sales Administrator, Capshare (formerly Solium, now Morgan Stanley at Work)"}],"url":"https://www.linkedin.com/company/capshare"},{"company":"WorkforceQA","company_id":"workforceqa","location":"Salt Lake City, Utah","positions":[{"description":"As a third-party administrator for drug and alcohol testing, WFQA provides trucking and aviation companies a SaaS offering for managing this process and keeping compliant with FAA/FMCSA regulations. - Managed a team of 4- Process Engineering of administrative tasks- Managed compliance of Chain of Custody form transfer and Medical Review Office","duration":"Mar 2017 Dec 2017 10 months","duration_short":"10 months","end_date":"Dec 2017","start_date":"Mar 2017","subtitle":"WorkforceQA","title":"Implementation and Backgrounds Manager"}],"url":"https://www.linkedin.com/company/workforceqa"},{"company":"Overstock.com","company_id":"overstock-com","location":"Greater Salt Lake City Area","positions":[{"description":"• Managed 3-4 large scale IT/Operations projects simultaneously with cross-functional teams, business analytics, operations managers, and network specialists. Received Vision Document from C level executives, identified stakeholders, identified project team, held kick-off meeting, met with individual IT development groups, determined timeline, and deliverables, then managed the project until “go live.”• Responsible for weekly deliverables (Project Roadmaps, Gantt Charts, Timelines, managed RACI).• Identified process improvement opportunities using systematic Lean Six Sigma tools and implemented the same.","duration":"Jun 2014 Oct 2016 2 years 5 months","duration_short":"2 years 5 months","end_date":"Oct 2016","start_date":"Jun 2014","subtitle":"Overstock.com","title":"Process Engineer - Project Manager"}],"url":"https://www.linkedin.com/company/overstock-com"},{"company":"JCPenney","company_id":"jcpenney","location":"300 South Main Street, Salt Lake City, Utah 84101","positions":[{"description":"• Responsible for providing Quality Assurance coaching and training to Customer Service Associates that support store operations, facilities, supplier control and procurement. • Benchmarking Project Manager of service center operations. Gathered process metrics, submitted to American Product Quality Control for peer review, identified process improvement opportunities and implemented the same.","duration":"Jan 2012 Jun 2014 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jun 2014","start_date":"Jan 2012","subtitle":"JCPenney","title":"Quality Assurance Specialists, Benchmarking Project Manager"}],"url":"https://www.linkedin.com/company/jcpenney"},{"company":"Chisco Sports Accessories","company_id":null,"location":"Greater Salt Lake City Area","positions":[{"description":"Wholesale manufacturer of sports accessories. Family business.Company purchased by Chums, Inc in 2011","duration":"Feb 1996 Jun 2011 15 years 5 months","duration_short":"15 years 5 months","end_date":"Jun 2011","start_date":"Feb 1996","subtitle":"Chisco Sports Accessories","title":"Small Business Owner"}],"url":""}]', '["“Having worked with Jayne directly for almost 3 yrs I can confidently say that she\'s one of the best people I know. Her attention to detail blended with the ability to see the big picture makes her so valuable to the entire team. If you want something to get done and move from point A to point Z- she\'s who you need! Additionally, she documents processes like a pro (seriously awesome at Visio flow charts!) and has really improved every marketing and sales effort that been put in front of her. I couldn\'t recommend her more highly!”","“I feel lucky to have met and worked with Jayne. Her positivity, enthusiasm and willingness to roll up her sleeves and get the job done is ideal. While she is always there to provide support to her peers; she is even more valuable in what she contributes holistically to the team. Her ability to spot inefficiencies and create processes that improve the efficacy and productivity of the team is unparalleled. I believe the sky is the limit for Jayne. She has so many skills, so much ambition, and such an amazing work ethic and attitude. Any organization would be luck to have her. ”"]'] User: ['Keith Litterick', 'Operations Executive with a strong orientation toward supporting customer relationships. Supply chain and distribution specialization along with experience in operations layout, human resources, change management, planning and profit improvement. Strong focus on expense justification. • Proactive leader with the ability to recognize hidden profit opportunities and capitalize on them. • Exemplary track record in productivity, management and technology improvements. • Demonstrated success in the development and implementation of new processes that improve efficiency. Specialties: Fulfillment, Print and Mail, Operations, Warehousing/Inventory Management, Quality Improvement, Distribution, Workflow Efficiency, MRP II', 'Retired at Home', 'Home', '[{"company":"Home","company_id":null,"location":"","positions":[{"description":"","duration":null,"duration_short":"","end_date":null,"start_date":null,"subtitle":"Home","title":"Retired"}],"url":""},{"company":"Make-N-Take Wines","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2004 Jun 2011 6 years 9 months","duration_short":"6 years 9 months","end_date":"Jun 2011","start_date":"Oct 2004","subtitle":"Make-N-Take Wines","title":"Owner"}],"url":""},{"company":"Irresistible Ink","company_id":"irresistible-ink","location":"","positions":[{"description":"","duration":"Nov 2003 Jul 2004 9 months","duration_short":"9 months","end_date":"Jul 2004","start_date":"Nov 2003","subtitle":"Irresistible Ink","title":"Director of Operations"}],"url":"https://www.linkedin.com/company/irresistible-ink"},{"company":"SalesLink Corp","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 1996 Feb 2003 6 years 9 months","duration_short":"6 years 9 months","end_date":"Feb 2003","start_date":"Jun 1996","subtitle":"SalesLink Corp","title":"Group Vice President/General Manager"}],"url":""},{"company":"AT&T American Transtech","company_id":null,"location":"","positions":[{"description":"","duration":"1983 1996 13 years","duration_short":"13 years","end_date":"1996","start_date":"1983","subtitle":"AT&T American Transtech","title":"Director of Operations"}],"url":""},{"company":"American Transtech","company_id":null,"location":"","positions":[{"description":"","duration":"1983 1996 13 years","duration_short":"13 years","end_date":"1996","start_date":"1983","subtitle":"American Transtech","title":"Operations Manager"}],"url":""},{"company":"Blue Cross & Blue Shield of Florida","company_id":null,"location":"","positions":[{"description":"","duration":"1981 1983 2 years","duration_short":"2 years","end_date":"1983","start_date":"1981","subtitle":"Blue Cross & Blue Shield of Florida","title":"Mail Operations Manager"}],"url":""}]', '["Mary V. Williams “Keith\'s wines are great tasting and a great value. He is always willing to let you taste anything and provides helpful suggestions for wine selections. We gave one of his wines has a holiday gift with a personalized label that everyone thought was fabulous. Plus, he has a wonderful wine testing every Wednesday night that is alot of fun. Mary V. Williams”","Beth Stair “Every dealing with Keith has been both enjoyable and professional. Keith offers a huge variety of wines and has an exceptional knowledge of both the wines and the wine making process.”"]']### Assistant: The agent's job is to coordinate and manage projects that drive key business initiatives, and today, the user is reaching out to the agent because they need assistance in improving the efficiency and workflow of their operations.
### Human: Agent: ['Diana Nettey', 'Over 20 years experience in planning and providing executive-level administrative support, office management and staff support to VPs, Directors and Senior Management. Successful at combining strong planning, organizational and communications skills with the ability to multi-task and make sound decisions through analytical and interpersonal skills. Adapt to diverse work styles to provide friendly and personable service. Qualifications include: Financial Reporting & Communications Executive Office Management Confidential Correspondence & files Special Project Management Customer communications & Liaison Affairs Special Events Planning Staff Training & Team Leadership Budgeting & Accounts Payable Travel Planning & Expense Preparation Purchasing & Records Tracking', 'Executive Assistant at WCW International, Inc./Glory International, Inc.', 'WCW International, Inc./Glory International, Inc.', '[{"company":"WCW International, Inc./Glory International, Inc.","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"Tailored Administrative Support to the President, VP of Operations, three engineers and a legal advisor. Duties include manning special presidential projects, setting up meetings and teleconferences, scheduling appointments, customer service, screening phone calls and emails, prioritizing and managing multiple projects simultaneously, daily management of calendars in Outlook, travel arrangements, maintaining filing systems, purchasing supplies, preparing invoices for accounts payable and receivable, auditing invoices, web research for projects, office management during executive travels.• Responsible for composing confidential documents/letters for the president and responding to major correspondences. • Conduct audit of major accounts and invoicing of the various projects for accurate billing and payment. • Assist with projects from the VP of Operations, engineers and legal advisor.","duration":"Dec 2012 - Present 9 years 1 month","duration_short":"9 years 1 month","end_date":"Present","start_date":"Dec 2012","subtitle":"WCW International, Inc./Glory International, Inc.","title":"Executive Assistant"}],"url":""},{"company":"Houston Chronicle/Hearst Media Sevices","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"Provided administrative support to the Director of Advertising Operations and twenty employees. Duties included setting up meetings, scheduling appointments, screening phone calls, making travel arrangements, assisting in budget preparation, purchasing supplies, preparing invoices for accounts payable and coordinating special event planning for the Retail Advertising division.· Responsible for writing the weekly executive summary for head office and upper management used in making business decisions.· Generated financial reports that assisted upper management with decision making and were distributed to 20+ sales managers. · Monitored advertising projects from the account executives and managers. · Audited the expense variance report for the entire advertising departments.· Revised changes in the sales rep database system.","duration":"Sep 2006 Oct 2012 6 years 2 months","duration_short":"6 years 2 months","end_date":"Oct 2012","start_date":"Sep 2006","subtitle":"Houston Chronicle/Hearst Media Sevices","title":"Advertising Operations Assistant"}],"url":""},{"company":"Foley\'s Dept. Store/May Company","company_id":null,"location":"","positions":[{"description":"Managed a staff of 25. Managed the Deerbook Foley\'s Cash Office and Gift Wrap Department. Managed 100 cash registers processing yearly intake of $80M+. Reduced cash register shortages/overages by 70%. Balanced all financial media/ledgers with audit score of 98% - the highest score in company history. Responsible for administering price changes daily for consistency accross 50 branch stores nationwide. Store Award recipient 3 years in a row. Coordinated all merchandise and prepared the layout for photo shoot for newspaper and catalogs. Executive Assistant to 2 Vice Presidents in the Better Dresses & Moderate sportswear departments. Managed and coordinated reports for 12 managers and 24 assistants within the two departments. Received awards for best advertising layouts and most organized departments.","duration":"Oct 1984 May 2006 21 years 8 months","duration_short":"21 years 8 months","end_date":"May 2006","start_date":"Oct 1984","subtitle":"Foley\'s Dept. Store/May Company","title":"Exec Assist/Adv. Layout Coordinator/Cash Office Manager/CRT Operator"}],"url":""}]', '["Gerald Johnson “Diana is an invaluable asset to our organization. She is detail-oriented and thorough, but most importantly, always a pleasure to work with. She manages multiple projects, personalities and details on a daily basis without skipping a beat.”","Alok Khera “Diana is a pleasure to work with in her role as Hearst Advertising Operations Assistant for the Houston Chronicle property. It amazes me how diligent, organized, and detailed she remains considering the volume of work and responsibilty she manages on a daily basis. Each and every interaction with her results in a positive experience, and she is a valued asset to the organization and the executive management that she supports. Diana Nettey is a shining example of what a star Administrative Assistant should be, and I feel privileged to work with her in any task in which she is involved.”"]'] User: ['Emily Antos Dieter', 'Over 9 years in Marketing + 5 years in Retail and Sales, Emily is a driven and collaborative leader who brings her variety of experiences to every project she tackles.', 'MBA in Marketing & Sports/Entertainment Management, Bachelors in Retail and Business Management', 'The Michaels Companies, Inc.', '[{"company":"The Michaels Companies, Inc.","company_id":"michaels-stores-inc.","industry":"Retail","location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Aug 2021","subtitle":"The Michaels Companies, Inc.","title":"Loyalty Marketing Lead"},{"description":"","duration":"Feb 2020 Aug 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2021","start_date":"Feb 2020","subtitle":"The Michaels Companies, Inc.","title":"Loyalty Specialist"}],"url":"https://www.linkedin.com/company/michaels-stores-inc."},{"company":"Shoptology","company_id":"shoptology","location":"Plano, Texas","positions":[{"description":"","duration":"Apr 2018 Dec 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Dec 2019","start_date":"Apr 2018","subtitle":"Shoptology","title":"Account Supervisor"}],"url":"https://www.linkedin.com/company/shoptology"},{"company":"TPN","company_id":"tpn","location":null,"positions":[{"description":"Deliver on clients’ business goals/ROI through marketing activations. Develop strategic partnerships based on brand matches through consumer/shopper insights. Lead and create activation plans to support a strategic omnichannel approach.Drive new business growth and develop existing relationships.","duration":"Aug 2016 Apr 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2018","start_date":"Aug 2016","subtitle":"TPN","title":"Account Supervisor"},{"description":"Negotiate entertainment and brand partnerships for client’s promotional & shopper programs.Manage financials and budget overviews.Owned influencer programs including drafting agreements, managing communication and content creation.","duration":"Sep 2015 Aug 2016 1 year","duration_short":"1 year","end_date":"Aug 2016","start_date":"Sep 2015","subtitle":"TPN","title":"Senior Account Executive"},{"description":"Manage projects with client, creative team and third party partners to execute retail-based marketing activations.Develop and negotiate scopes of work for variety of deliverables. Conduct primary research (e.g. Simmons, E-scores) to determine PassionPoints for brands’ consumers & shoppers.Mentor entry-level client service account coordinators.","duration":"Sep 2013 Sep 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2015","start_date":"Sep 2013","subtitle":"TPN","title":"Account Executive"},{"description":"Manage and assist client service with shopper marketing and entertainment promotional marketing programs. Coordinated with creative and account service teams to meet client objectives and TPN deliverables.Participated in shopper and promotional marketing projects. Assisted with new business and TPN internal projects.","duration":"Nov 2012 Sep 2013 11 months","duration_short":"11 months","end_date":"Sep 2013","start_date":"Nov 2012","subtitle":"TPN","title":"Account Coordinator"}],"url":"https://www.linkedin.com/company/tpn"},{"company":"Pro Challenge Inc","company_id":"pro-challenge-inc","location":"Dallas, TX","positions":[{"description":"Participate in Dallas Sidekick ticket sales. Conduct marketing and advertising opportunities for Soccer Associations and past season ticket holders. Participate in Dallas Sidekick ticket sales. Conduct marketing and advertising opportunities for Soccer Associations and past season ticket holders.","duration":"Sep 2012 Nov 2012 3 months","duration_short":"3 months","end_date":"Nov 2012","start_date":"Sep 2012","subtitle":"Pro Challenge Inc","title":"Account Executive"}],"url":"https://www.linkedin.com/company/pro-challenge-inc"},{"company":"Margo\'s Collectibles","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"Create new sales opportunities during Markets. Conduct Market preperation by: researching and forcasting trends, merchandising showroom, contacting vendors, marketing to customers and providing updates before and after. Create new sales opportunities during Markets. Conduct Market preperation by: researching and forcasting trends, merchandising showroom, contacting vendors, marketing to customers and providing updates before and after.","duration":"Oct 2009 Oct 2012 3 years 1 month","duration_short":"3 years 1 month","end_date":"Oct 2012","start_date":"Oct 2009","subtitle":"Margo\'s Collectibles","title":"Sales rep/showroom assistant/merchandiser"}],"url":""},{"company":"Mark Shale","company_id":"mark-shale","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Sep 2007 Nov 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2008","start_date":"Sep 2007","subtitle":"Mark Shale","title":"Women\'s Division Manager"}],"url":"https://www.linkedin.com/company/mark-shale"}]', '["Bre (Breanna) Wolfe “Emily is a strong leader. I had the pleasure of collaborating with her last fall. She brought a goal-driven approach and organizational skills that kept everyone on task and working towards the client\'s needs. Emily\'s mastery for both her core role, and the projects that extended beyond it, were critical to the final product. I look forward to future partnership opportunities. ”","Natalia B. “I’ve worked with Emily for almost 2 years. Emily managed all my day to day projects and provided input into longer range planning. She did a great job pulling in the right resources and helping us build realistic timelines. She had the perfect balance of project / resource management, regular status meetings and additional check ins as needed at crucial decision points. Her recent amazing work was for our November 2019 consumer research. She worked closely with Shoptology planning director on identifying and organizing the right kind of research to answer our current shopper questions. She was leading the planning and personally attended 6 focus groups in 3 different markets (all within 3 days, different time zones and flight delays!) to ensure everything went smoothly and to capture additional shopper feedback from the study. Our relationship was build on solid partnership and Emily was great in helping think strategically about future initiatives. Her forward thinking and solid project management made her a great asset for my team.”"]']### Assistant: The agent's job is to provide executive-level administrative support and office management, and today the agent is reaching out to the user because they need assistance in coordinating special event planning for a marketing project.
### Human: Agent: ['Alexa Tarpey', "I am a Marketing Manger responsible for demand generation at ValueMomentum. Prior to working at ValueMomentum, I worked at Open Systems Technologies, a tech recruiting company based in NYC as the Associate Marketing Director and before that, Taylor and Francis Group, an academic publisher concentrating on the Eye On Education list. I also had three full time co-ops while in college through Drexel University's co-op program. These co-ops included Glenmede Trust Co., Estee Lauder, and Silver Marketing Group. I have a BS in Business Administration with a concentration in Marketing and a minor in Corporate Communication from Drexel University. I’m always interested in hearing from former colleagues, managers, or just interesting creative folks, so feel free to contact me if you’d like to connect.", 'Demand Generation Manager (We are hiring!)', 'ValueMomentum', '[{"company":"ValueMomentum","company_id":"valuemomentum","industry":"Information Technology and Services","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Oct 2021","subtitle":"ValueMomentum","title":"Manager - Marketing (Demand Generation)"},{"description":"","duration":"Apr 2020 Sep 2021 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2021","start_date":"Apr 2020","subtitle":"ValueMomentum","title":"Senior Lead – Marketing (Demand Generation)"},{"description":"","duration":"Sep 2018 Mar 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2020","start_date":"Sep 2018","subtitle":"ValueMomentum","title":"Senior Associate- Demand Generation Marketing"}],"url":"https://www.linkedin.com/company/valuemomentum"},{"company":"Open Systems Technologies","company_id":"open-systems-technologies","location":"","positions":[{"description":"• Drove a 274% increase in email subscribers in 2017 by producing original content• Produced 99 original blogs in 2017 that were featured on the OST blog, Mogul, and Medium• Created and managed the Open Scientific website; a division of Open Systems Technologies• Managed all social media accounts including Facebook, Twitter, Google Plus, Yelp and LinkedIn• Worked with recruiters and HR to produce original content attracting clients and candidates • Created and wrote blogs that are featured on the OST blog, Mogul, Medium and other publications","duration":"Jun 2016 Sep 2018 2 years 4 months","duration_short":"2 years 4 months","end_date":"Sep 2018","start_date":"Jun 2016","subtitle":"Open Systems Technologies","title":"Associate Marketing Director"}],"url":"https://www.linkedin.com/company/open-systems-technologies"},{"company":"Taylor & Francis Group","company_id":"taylor-&-francis-group","location":null,"positions":[{"description":"• Conceptualized, facilitated and carried out the twice annual Eye On Education New Books Catalog• Liaised with Editorial and Sales Team to ensure strategy alignment while promoting the K-12 Education market• Commented and challenged new education proposals at editorial meetings based on market intelligence• Used SAP BusinessObjects every quarter to report on book sales • Planned, attended and reported on four Eye On Education conferences throughout the year• Oversaw a marketing budget of over $24,000 • Managed all social media accounts which includes Facebook, Twitter, Pinterest and Instagram• Researched competitors\' products and perform market research• Created marketing plans for over 100 education books per year","duration":"Nov 2014 Jun 2016 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2016","start_date":"Nov 2014","subtitle":"Taylor & Francis Group","title":"Marketing Coordinator"},{"description":"As the Marketing Assistant at Taylor and Francis Group, I worked within the psychology and mental health team where I would assist the marketing manager in day-to-day activities. This included executing 20+ email campaigns a month using Adestra and maintaining four social media accounts. I also organized and created the book lists, marketing materials, and authors events for 10+ conferences per year. I created targeted marketing materials such as catalogs, flyers, postcards, digital and print ads, and press releases through Adobe InDesign, Adobe Photoshop, and Adobe Illustrator. I also used Sales Force to maintain and update customer accounts.","duration":"May 2013 Oct 2014 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2014","start_date":"May 2013","subtitle":"Taylor & Francis Group","title":"Marketing Assistant"}],"url":"https://www.linkedin.com/company/taylor-&-francis-group"},{"company":"Getze Event Management","company_id":null,"location":"Little Silver, NJ","positions":[{"description":"• Assisted in pre-event tasks which included: invitations, sponsorship letters, follow up phone calls for ads, auction items, and attendees• Assisted the event planner on tasks including save the dates, invitations, tracking RSVP\'s and event budgeting • Assisted in pre-event tasks which included: invitations, sponsorship letters, follow up phone calls for ads, auction items, and attendees• Assisted the event planner on tasks including save the dates, invitations, tracking RSVP\'s and event budgeting","duration":"Jan 2013 May 2013 5 months","duration_short":"5 months","end_date":"May 2013","start_date":"Jan 2013","subtitle":"Getze Event Management","title":"Events Assistant"}],"url":""},{"company":"The Glenmede Trust Company, N.A.","company_id":"glenmede","location":"Philadelphia, PA","positions":[{"description":"As the marketing assistant at Glenmede Trust Company, I worked with the event planner on securing catering, audio visual, and parking services for 100 person networking events hosted by the CEO of Glenmede as well as assisted the event planner on pre-event tasks including save the dates, invitations, tracking RSVP\'s and event budgeting. In addition to event planning, I developed keyword lists and conducted research for keyword expansion, designed documents through Adobe InDesign that were distributed to clients, and analyzed competitor rankings against Glenmede using Google Analytics.","duration":"Sep 2010 Mar 2011 7 months","duration_short":"7 months","end_date":"Mar 2011","start_date":"Sep 2010","subtitle":"The Glenmede Trust Company, N.A.","title":"Marketing Assistant - Co-op"}],"url":"https://www.linkedin.com/company/glenmede"},{"company":"The Estée Lauder Companies Inc.","company_id":"the-estee-lauder-companies-inc","location":"Greater Philadelphia Area","positions":[{"description":"Through my second co-op at Estée Lauder, I worked as the Consumer Relations Representative for six months and then stayed on as a part time employee for an additional six months. While at Estée Lauder, I communicated with consumers on a daily basis by composing accurate, prompt and effective replies to any inquiries presented to the company via email. I used consumer feedback to enhance areas concentrating on customer service and product development. I also trained new interns on computer system applications that Estée Lauder used and I would attend training sessions to learn about new products put forth by Estée Lauder.","duration":"Sep 2009 Aug 2010 1 year","duration_short":"1 year","end_date":"Aug 2010","start_date":"Sep 2009","subtitle":"The Estée Lauder Companies Inc.","title":"Consumer Relations Representative - Co-op"}],"url":"https://www.linkedin.com/company/the-estee-lauder-companies-inc"},{"company":"Barnes & Noble Drexel","company_id":"barnes-&-noble","location":"Greater Philadelphia Area","positions":[{"description":"","duration":"Jan 2009 May 2009 5 months","duration_short":"5 months","end_date":"May 2009","start_date":"Jan 2009","subtitle":"Barnes & Noble Drexel","title":"Bookseller"}],"url":"https://www.linkedin.com/company/barnes-&-noble"},{"company":"Silver Marketing Group","company_id":null,"location":"Philadelphia, PA","positions":[{"description":"As the marketing and sales intern at Silver Marketing Group, a small marketing/events promotion company, I wore many hats. I worked as the assistant editor for Phlare Magazine where I edited the monthly magazine as well as created future topics for magazine articles. I also photographed for events produced by Silver Marketing Group and researched potential clients for the company in the Atlantic City area. I organized and facilitated several events with over 100 people in attendance at each. As the marketing and sales intern at Silver Marketing Group, a small marketing/events promotion company, I wore many hats. I worked as the assistant editor for Phlare Magazine where I edited the monthly magazine as well as created future topics for magazine articles. I also photographed for events produced by Silver Marketing Group and researched potential clients for the company in the Atlantic City area. I organized and facilitated several events with over 100 people in attendance at each.","duration":"Sep 2008 Mar 2009 7 months","duration_short":"7 months","end_date":"Mar 2009","start_date":"Sep 2008","subtitle":"Silver Marketing Group","title":"Marketing Intern"}],"url":""}]', '["Julia Gardiner “I worked with Alexa marketing psychology professional books with Taylor and Francis as her direct manager. Alexa is a hard worker, with a strong focus on the analytical details of any project. She consistently brought creative ideas to the table along with the drive and attention to detail necessary to implement them successfully. Her efforts were critical to the advancement of the list during the time we worked together.”","Patty Hook “I\'ve had the pleasure of working alongside Alexa both in class and on the Campus Activities Board for several years at Drexel. Her incredible work ethic has contributed to the success of many campus events and team projects. As webmaster, she kept always kept the website up-to-date to ensure students would receive the most accurate information. Her attention to detail was critical in communicating with the student body and representing CAB as a professional organization. Flexibility and punctuality are among Alexa\'s other strengths. Often times in event planning, details change at the last minute, but even on the tightest of deadlines Alexa was able update the masses via social media at the drop of a hat. I am confident that Alexa would be an asset to any marketing or event planning team, and I hope I am lucky enough to work with her again in the future.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to conduct market research and generate leads. Today, the agent is reaching out to the user to gather insights and feedback on a new healthcare product.
### Human: Agent: ['Lisa Tanguma', 'Built Successful Pilates Program at JCC Sports & Fitness Center. Personal Training Manager at JCC Sports & Fitness Center, Group Exercise Coordinator at JCC Sports & Fitness Center, Wellness Coordinator at Genesis Physical Therapy and Wellness Center, Pilates Movement Educator at Cherry Creek Athletic Club. Specialties: Working with Clients to improve a healthy lifestyle.', 'Owner of Precision Pilates Plus Pilates & Personal training', 'Lisa Tanguma', '[{"company":"Lisa Tanguma","company_id":null,"location":"Denver, Colorado 80224","positions":[{"description":"Pilates is my passion. I am grateful to wake up each morning knowing I love what I do and do what I love.Every client is important and deserves 100% of my expertise. There are no cookie cutter cooperate situations here at Precision Pilates Plus. We focus on your health and well being on an individual level. Pilates is my passion. I am grateful to wake up each morning knowing I love what I do and do what I love.Every client is important and deserves 100% of my expertise. There are no cookie cutter cooperate situations here at Precision Pilates Plus. We focus on your health and well being on an individual level.","duration":"Oct 2017 - Present 4 years 5 months","duration_short":"4 years 5 months","end_date":"Present","start_date":"Oct 2017","subtitle":"Lisa Tanguma","title":"Founder and Owner"}],"url":""},{"company":"Genesis Physical Therapy and Wellness Center","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2011 Feb 2012 6 months","duration_short":"6 months","end_date":"Feb 2012","start_date":"Sep 2011","subtitle":"Genesis Physical Therapy and Wellness Center","title":"Wellness Coordinator / Movement Educator"}],"url":""},{"company":"Genesis Physical Therapy","company_id":"genesis-physical-therapy","location":"","positions":[{"description":"","duration":"Sep 2011 Feb 2012 6 months","duration_short":"6 months","end_date":"Feb 2012","start_date":"Sep 2011","subtitle":"Genesis Physical Therapy","title":"Wellness Coordinator . Movement Educator"}],"url":"https://www.linkedin.com/company/genesis-physical-therapy"},{"company":"JCC Sports & Fitness Center","company_id":null,"location":"Denver, Colorado","positions":[{"description":"Pilates Director, Personal Training Manager, Group Exercise Coordinator. Personal Trainer, Pilates Personal Trainer, Pilates Equipment Based Instructor, Group Exercise Instructor Pilates Director, Personal Training Manager, Group Exercise Coordinator. Personal Trainer, Pilates Personal Trainer, Pilates Equipment Based Instructor, Group Exercise Instructor","duration":"Sep 1999 Sep 2011 12 years 1 month","duration_short":"12 years 1 month","end_date":"Sep 2011","start_date":"Sep 1999","subtitle":"JCC Sports & Fitness Center","title":"Pilates Director/ Director of Dog Day Afternoon, Director of Edibly Fit"}],"url":""}]', '["Lizelle van Vuuren “Lisa was a great Pilates and movement instructor. My knee rehab was so much fun while working with her. She has a wonderful personality, excellent Pilates skills and was a joy to work with. I would work with Lisa again in a heartbeat.”","Alex Berv “Lisa has been my exercise instructor and personal trainer for over 10 years. I\'ve taken literally hundreds of her classes (spinning, weight training, Pilates, etc), and I keep going back for one reason - she\'s the best. Under her direction, I\'ve picked up countless gems to improve my workout regimen. Her results-driven strategies have made me much stronger, faster, and more motivated. I\'m very grateful for everything I\'ve learned from Lisa, and so is everybody that has taken her classes and trained with her.”"]'] User: ['Wendy J. Wolfswinkel, CPA', 'Serving clients in Colorado with all of their residential mortgage lending needs. Please call me at 719-332-7957.', 'CPA, CFO', 'Sierra Properties, Inc.', '[{"company":"Sierra Properties, Inc.","company_id":null,"location":"Colorado Springs, CO","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Sierra Properties, Inc.","title":"CFO"}],"url":""},{"company":"Family Services of Metro Orlando","company_id":"family-services-of-metro-orlando","location":"","positions":[{"description":"I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit. I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit.","duration":"Oct 2006 Apr 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2011","start_date":"Oct 2006","subtitle":"Family Services of Metro Orlando","title":"CFO"}],"url":"https://www.linkedin.com/company/family-services-of-metro-orlando"},{"company":"The Colorado Springs School","company_id":"the-colorado-springs-school","location":"","positions":[{"description":"CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign. CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign.","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"The Colorado Springs School","title":"Business Manager"}],"url":"https://www.linkedin.com/company/the-colorado-springs-school"},{"company":"Protocol Marketing (Formerly Saligent, Inc.)","company_id":"protocol-marketing","location":"","positions":[{"description":"Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol. Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Protocol Marketing (Formerly Saligent, Inc.)","title":"Controller"}],"url":"https://www.linkedin.com/company/protocol-marketing"},{"company":"USA Basketball","company_id":"usa-basketball","location":"","positions":[{"description":"Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States. Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States.","duration":"1990 1999 9 years","duration_short":"9 years","end_date":"1999","start_date":"1990","subtitle":"USA Basketball","title":"Assistant Executive Director/Finance"}],"url":"https://www.linkedin.com/company/usa-basketball"}]', '["Rebecca Reynolds-Russell “I have had the pleasure of working with Wendy for the past four years as her relationship manager at Fifth Third Bank. Wendy committed herself to establishing efficient financial management practices for Family Services of Metro Orlando. One of Wendy\'s best talents is her ability to lead and develop her team. She was always able to delegate confidently and I have enjoyed working with each of her team members. I have to say that Wendy can also be tough during the negotiation process and she certainly made sure that she got the most value out of all of her professional relationships. Wendy also has a great ability to manage board members and develop strategic partnerships outside her organization.”","Jeffry Ziegler “Wendy and I worked together a few years ago when she was the Controller for the Colorado Springs Division of our company. Wendy was a very personable, energetic individual and was a pleasure to work with. I found her to be very responsive to my information requests and the accuracy of the financial data to be very good. I think Wendy would be a good addition to any company looking for a good Financial Controller.”"]']### Assistant: The agent's job is to provide personalized Pilates and movement instruction, while today the user is reaching out to the agent because they need assistance with their residential mortgage lending needs.
### Human: Agent: ['Dana S.', 'Creative public relations manager with extensive experience managing public relations campaigns. Multilingual professional with an entrepreneurial mindset. Articulate communicator with professional experience in both the U.S. and Europe. Created and implemented public relations plans that positively impacted organizations - and their bottom line. Contributed innovative ideas to organizations that resulted in new business and partnerships. Participated in leadership teams and planned for the overall strategy and positioning of organizations. Specialties: Public Relations • Media Relations • Communications • Social Media • Marketing • Project Management • Crisis Communication • Strategic Planning • Event Planning • Web Content • Relationship Management • Brand Management • Blogging • Competitive Research • Business Development • Employee Recruitment and Training • Business Education • Executive Education • Entrepreneurship • Innovation • Tourism & Hospitality • Budgeting Get in touch at danasutan@yahoo.fr', 'Strategic Public Relations Professional with an Entrepreneurial Mindset \| Multicultural Communicator', 'Independent Consultant', '[{"company":"Independent Consultant","company_id":"pierswells","location":"","positions":[{"description":"","duration":"Jun 2015 - Present 6 years 6 months","duration_short":"6 years 6 months","end_date":"Present","start_date":"Jun 2015","subtitle":"Independent Consultant","title":"Public Relations Consultant"}],"url":"https://www.linkedin.com/company/pierswells"},{"company":"International Management Solutions Inc.","company_id":"international-management-solutions-inc-","location":"Chicago","positions":[{"description":"","duration":"Feb 2019 Jun 2020 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2020","start_date":"Feb 2019","subtitle":"International Management Solutions Inc.","title":"Communication and Marketing Manager"}],"url":"https://www.linkedin.com/company/international-management-solutions-inc-"},{"company":"DePaul University","company_id":"depaul-university","location":"Chicago","positions":[{"description":"Based in DePaul University’s Irwin W. Steans Center, I served as the public relations manager for the Center. Highlights: Organized the 2011 International Association for Research on Service-Learning and Community Engagement (IARSLCE) conference. Through strategic business and media planning, effectively built awareness and attendance of the conference that resulted in more than 500 international participants. Based in DePaul University’s Irwin W. Steans Center, I served as the public relations manager for the Center. Highlights: Organized the 2011 International Association for Research on Service-Learning and Community Engagement (IARSLCE) conference. Through strategic business and media planning, effectively built awareness and attendance of the conference that resulted in more than 500 international participants.","duration":"Feb 2011 Apr 2015 4 years 3 months","duration_short":"4 years 3 months","end_date":"Apr 2015","start_date":"Feb 2011","subtitle":"DePaul University","title":"PR Manager"}],"url":"https://www.linkedin.com/company/depaul-university"},{"company":"EMLYON Business School","company_id":"emlyon-business-school","location":"Lyon Area, France","positions":[{"description":"Initiated, created and lead the implementation of strategic public relations programs that led to international media coverage for the business school and well as to mutually beneficial relationships and partnerships for the business school and its partners. EMLYON is a European Business School devoted to lifelong learning for entrepreneurial and international management. For more information: www.em-lyon.com Strategically planned the annual event and public relations campaigns for the World Entrepreneurship Forum that led to international media attention from top media such as the Financial Times, CNBC, and Euronews, and to a growing network of international members and partners for the Forum. The World Entrepreneurship Forum, now closed, was the first global think-tank dedicated to entrepreneurs, social entrepreneurs, political leaders and experts selected from more than 40 countries, gathering annually. Through brand management and strategic public relations, contributed to EML Executive Development\'s positioning as one of the top executive education institutions in Europe. EML Executive Development is the executive education subsidiary of EMLYON Business School, ranked at the 50th place globally (The Economist, Executive MBA, 2018)","duration":"Sep 2008 Nov 2011 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2011","start_date":"Sep 2008","subtitle":"EMLYON Business School","title":"PR Manager"}],"url":"https://www.linkedin.com/company/emlyon-business-school"},{"company":"The Bradford Group","company_id":"the-bradford-group_2","location":"New York, NY","positions":[{"description":"Created and implemented public relations campaigns for the agency’s international clients, including working with a team at CNN headquarters to produce a TV commercial for one of the agency’s top clients. Performed new business research and proposals resulting in business growth for the company. Created and implemented public relations campaigns for the agency’s international clients, including working with a team at CNN headquarters to produce a TV commercial for one of the agency’s top clients. Performed new business research and proposals resulting in business growth for the company.","duration":"Aug 2006 Aug 2008 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2008","start_date":"Aug 2006","subtitle":"The Bradford Group","title":"Account Executive"}],"url":"https://www.linkedin.com/company/the-bradford-group_2"},{"company":"Pullman Paris Montparnasse","company_id":"pullman-paris-montparnasse","location":"Paris Area, France","positions":[{"description":"Planned, executed, and evaluated small and large-scale events. Planned, executed, and evaluated small and large-scale events.","duration":"Jan 2006 Jun 2006 6 months","duration_short":"6 months","end_date":"Jun 2006","start_date":"Jan 2006","subtitle":"Pullman Paris Montparnasse","title":"Meeting and Event Planner"}],"url":"https://www.linkedin.com/company/pullman-paris-montparnasse"}]', '["Jim Motzer “Dana\'s classwork was always a joy to read because she has a highly developed sense of curiosity which is essential for success in the public relations industry. Her work was always the best-researched in the class and she often evaluated a number of approaches that other students had never considered.”","Karen Hoffman “It is hard to find the appropriate words to describe Dana because she is truly out of the ordinary, both as a professional and as a person. Dana is a strategic thinker who brings an integrated approach to marketing and public relations. While at the same time she has demonstrated excellent skills in the successful implementation and execution of these plans to achieve maximum results. She also brings creative thinking to problem solving and finding unique solutions to PR challenges. Dana made an enormous contribution to the Bradford Group and our clients with her creativity and dedication. She always went the extra mile to see the projects through and ensure that deadlines were met.Overall, Dana has a keen business sense, a \\"can do\\" attitude, with a strong but humble, leadership style that inspires her colleagues to work together as a team. Maintaining close ties with friends and colleagues alike is very important to Dana and she is someone we still consider as a trusted business colleague.”"]'] User: ['Jim Foster', 'Specialties: Messaging & Collaboration architecture and technologies - IBM/Lotus Notes/Domino & Sametime, SMTP', 'EVP, Leisure & Odd Jobs at Honeydew Inc.', 'Honeydew Inc.', '[{"company":"Honeydew Inc.","company_id":null,"location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"","duration":"Apr 2016 - Present 5 years 6 months","duration_short":"5 years 6 months","end_date":"Present","start_date":"Apr 2016","subtitle":"Honeydew Inc.","title":"EVP, Leisure & Odd Jobs"}],"url":""},{"company":"Proofpoint","company_id":"proofpoint","location":"","positions":[{"description":"","duration":"Aug 2011 - Present 10 years 2 months","duration_short":"10 years 2 months","end_date":"Present","start_date":"Aug 2011","subtitle":"Proofpoint","title":"Technical Account Manager"}],"url":"https://www.linkedin.com/company/proofpoint"},{"company":"PricewaterhouseCoopers LLP","company_id":"pwc","location":null,"positions":[{"description":"Responsible for analyzing and translating business requirements into technical solution designs, and managing their implementation into the infrastructure.","duration":"Jul 2008 Aug 2010 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 2010","start_date":"Jul 2008","subtitle":"PricewaterhouseCoopers LLP","title":"Infrastructure Systems Engineer"},{"description":"Responsible for interpreting, refining, and implementing project designs and successfully transitioning them to Operations.","duration":"Dec 2004 Jul 2008 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jul 2008","start_date":"Dec 2004","subtitle":"PricewaterhouseCoopers LLP","title":"Infrastructure Systems Analyst"},{"description":"Responsible for all aspects of international and internet e-mail and identity management for over 140,000 users worldwide.","duration":"May 1999 Dec 2004 5 years 8 months","duration_short":"5 years 8 months","end_date":"Dec 2004","start_date":"May 1999","subtitle":"PricewaterhouseCoopers LLP","title":"Messaging & Collaboration Subject Matter Expert"}],"url":"https://www.linkedin.com/company/pwc"},{"company":"(IBM) Lotus Development Canada","company_id":null,"location":null,"positions":[{"description":"Responsible for the strategic and daily management of support team.","duration":"Jan 1996 Oct 1998 2 years 10 months","duration_short":"2 years 10 months","end_date":"Oct 1998","start_date":"Jan 1996","subtitle":"(IBM) Lotus Development Canada","title":"Notes/Domino Support Manager"},{"description":"Responsible for pre and post-sales support on all platforms of Notes/Domino and its companion products.","duration":"Jan 1992 Jan 1996 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 1996","start_date":"Jan 1992","subtitle":"(IBM) Lotus Development Canada","title":"Principal Technical Support Analyst"}],"url":""}]', '["John G. “Jim has very strong technical skills and is always focused on continually improving in his area of expertise but Jim has a very easy going, relaxed nature which makes him a lot of fun to work with. I would strongly recommend Jim.”","Dan Bagley “I had the pleasure of working with Jim on a complex technical deployment -- his technical competency, project management skills, and ability to grasp the \'big picture\' are second-to-none.”"]']### Assistant: The agent's job is to manage public relations campaigns, and today the user is reaching out to the agent because they need assistance with messaging and collaboration architecture for their leisure and odd jobs company.
### Human: Agent: ['Lisa Isbell, CSA, CDP', "Some people find their purpose in working with numbers. Others love working with kids just starting out in life. I’m the opposite; my passion is working with older adults. Early in my career I worked with people looking toward retirement to assist with Medicare and long-term care planning options. Both of these are important and necessary, but more memorable for me was the time I got to spend listening to the reflections of members of the Greatest Generation. I wish I had taken the time to write down the wisdom many of my clients shared, but I clearly remember stories of Kristallnacht, bloody battles in the South Pacific, and being a child in 1945 Hiroshima. Fast forward, and I again have the privilege to be working with older adults and their families. As an eldercare consultant, I get to help our parents and grandparents navigate their final chapter with grace and dignity, helping them find the care and living solutions they need and deserve. Things my team and I can help you with: * You have an older adult in your life that needs care, and you have no idea where to start * What is the difference between a nursing home and assisted living? * What does Memory Care mean? Is that a better option, or could they go to assisted living? * When is it time for a loved one to stop driving, and how does that happen without a fight? * You're an employer, and members of your staff are missing work or distracted with caregiving roles * Does Medicare pay for any of this? How do you pay for care for a loved one? These are challenging issues that many people face, or will have to face at some point. If you would like some help, I'm happy to talk. You can reach me at 804-593-4497.", 'Eldercare Consulting Focused on Senior Living', 'Senior Care Authority of Central Virginia', '[{"company":"Senior Care Authority of Central Virginia","company_id":null,"location":"Central Virginia","positions":[{"description":"Senior Care Authority provides personalized assistance in locating the best Senior living and care options, including independent living, assisted living, memory care, in-home care and skilled nursing.We work together with families to determine needs, and serve as a hands-on advocate throughout what can be an overwhelming and confusing process. We\'re local and know the communities and companies involved in senior care in Central Virginia, which is critical in locating the best and most appropriate care for loved ones.We believe that knowledge is essential for making appropriate decisions. We also offer educational presentations for for community groups and professionals on a wide variety of senior living topics.","duration":"Sep 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"Sep 2017","subtitle":"Senior Care Authority of Central Virginia","title":"Owner"}],"url":""},{"company":"Faith Landmarks Ministries (Official Page)","company_id":"faith-landmarks-ministries-official-page-","location":"Richmond, Virginia Area","positions":[{"description":"Oversight of ministry volunteers and church operations. Oversight of ministry volunteers and church operations.","duration":"Apr 2007 Aug 2017 10 years 5 months","duration_short":"10 years 5 months","end_date":"Aug 2017","start_date":"Apr 2007","subtitle":"Faith Landmarks Ministries (Official Page)","title":"Operations Supervisor"}],"url":"https://www.linkedin.com/company/faith-landmarks-ministries-official-page-"},{"company":"Dominion Senior Resources","company_id":"dominion-senior-resources","location":"Richmond, Virginia Area","positions":[{"description":"Key consultant of financial services company specializing in the needs of seniors as a Registered Investment Advisor and Certified Senior Advisor. Key consultant of financial services company specializing in the needs of seniors as a Registered Investment Advisor and Certified Senior Advisor.","duration":"Feb 2003 Mar 2007 4 years 2 months","duration_short":"4 years 2 months","end_date":"Mar 2007","start_date":"Feb 2003","subtitle":"Dominion Senior Resources","title":"Principal Advisor"}],"url":"https://www.linkedin.com/company/dominion-senior-resources"},{"company":"Bankers Life","company_id":"bankers-life-and-casualty","location":"Midlothian, Virginia","positions":[{"description":"Life and health insurance agent specializing in coverage for seniors. Focused primarily on Long Term Care coverage and Medicare. Life and health insurance agent specializing in coverage for seniors. Focused primarily on Long Term Care coverage and Medicare.","duration":"Apr 1997 Jan 2003 5 years 10 months","duration_short":"5 years 10 months","end_date":"Jan 2003","start_date":"Apr 1997","subtitle":"Bankers Life","title":"Insurance Agent"}],"url":"https://www.linkedin.com/company/bankers-life-and-casualty"},{"company":"Circuit City","company_id":"circuit-city","location":"Richmond, Virginia Area","positions":[{"description":"","duration":"Oct 1996 Feb 1998 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 1998","start_date":"Oct 1996","subtitle":"Circuit City","title":"Risk Management Supervisor"}],"url":"https://www.linkedin.com/company/circuit-city"}]', '["Lawrence Hayes, CAMS “We were fortunate to connect with Lisa Isbell and Senior Care Authority in finding a solution for my wife’s mother whose health had declined in recent months. We called Lisa in crisis mode and after a short conversation she went to work finding us multiple assisted living facilities to interview and tour. What I was stunned by is that her services were no cost to our family and the “facilities” were not what I remembered visiting great grandparents and elderly family as a child. Lisa was well equipped to help us navigate the process quickly and was our advocate in finding the best care for my mother in law. If you are aging or have an aging family member or know of someone else who does it would be of benefit for to you to talk with Lisa and allow her to help you navigate the process.”","Matthew Reinaker “Lisa and I worked together to serve a few mutual clients and they (and I) were very impressed! She delivers very thoughtful and personal care, and can simplify a process that often seems confusing and overwhelming. I\'ve recommended Lisa to numerous clients of mine and would not hesitate to do so again in the future.”"]'] User: ['Mary Ann Adomnik', "Family Nurse Practitioner currently working in a women's health clinicSpecialties: Family Practice", 'Nurse Practitioner', 'JEVZ VAMC', '[{"company":"JEVZ VAMC","company_id":null,"location":"Altoona, Pennsylvania","positions":[{"description":"","duration":"Oct 2018 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Oct 2018","subtitle":"JEVZ VAMC","title":"CRNP"}],"url":""},{"company":"Caring Healthcare Network","company_id":null,"location":"Philipsburg, Pennsylvania","positions":[{"description":"","duration":"Apr 2016 Aug 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2017","start_date":"Apr 2016","subtitle":"Caring Healthcare Network","title":"CRNP"}],"url":""},{"company":"Lighthouse Medical","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2013 Jan 2016 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jan 2016","start_date":"Oct 2013","subtitle":"Lighthouse Medical","title":"Nurse Practitioner"}],"url":""},{"company":"Centre / Huntington Tapestry of Health","company_id":null,"location":"","positions":[{"description":"Women\'s Health and Family Planning Clinic; also does job physicals Women\'s Health and Family Planning Clinic; also does job physicals","duration":"Dec 2010 Oct 2013 2 years 11 months","duration_short":"2 years 11 months","end_date":"Oct 2013","start_date":"Dec 2010","subtitle":"Centre / Huntington Tapestry of Health","title":"Nurse Practitioner"}],"url":""},{"company":"ConvaTec","company_id":"convatec_2","location":"","positions":[{"description":"","duration":"Jan 1999 Oct 2009 10 years 10 months","duration_short":"10 years 10 months","end_date":"Oct 2009","start_date":"Jan 1999","subtitle":"ConvaTec","title":"Administrative Assistant/ Registered Nurse"}],"url":"https://www.linkedin.com/company/convatec_2"},{"company":"BMS","company_id":"bristol-myers-squibb","location":"","positions":[{"description":"","duration":"1999 2008 9 years","duration_short":"9 years","end_date":"2008","start_date":"1999","subtitle":"BMS","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/bristol-myers-squibb"}]', '["Laura Bolton “Mary Ann is a productive team player. She positively contributes to getting things done, while appreciating fellow team members and gracing tasks with humor and creativity.”","Grady Elliott “Mary Ann is a hard working and detail-oriented professional that I had the pleasure of working with over a 2-year period. She was very organized and had the ability to multi-task a number of projects at the same time. She was very competent in preparing presentations and was able to communicate effectively with senior management. Very adept at her duties -- a consummate professional.”"]']### Assistant: The agent's job is to provide eldercare consulting focused on senior living, and today the user is reaching out to the agent because they need assistance in navigating the process of finding the best care for their aging family member.
### Human: Agent: ['Karen Strauss', 'Publishing Veteran with broad experience in all aspects of Sales, Marketing, Strategic Planning, and distribution. Strauss is Publisher of Hybrid Global Publishing. Designed to publish books with speakers, entrepreneurs independent and self-publishing authors, Hybrid Global is a one stop shop publisher who will edit, design,distribute and help market your book. Strauss Consultants works with small and medium size publishers to maximize sales to the largest retailers and wholesalers in the country. Specialties: Specialties include: Sales to top accounts in the country, distribution options, on-line sales and marketing opportunities for individual authors. Maximizing Sales potential for small to medium publishing companies as well as individual authors', 'Publisher and President Owner at Hybrid Global Publishing', 'Hybrid Global Publishing', '[{"company":"Hybrid Global Publishing","company_id":null,"location":"New York,NY","positions":[{"description":"Hybrid Global Publishing offers complete publishing services to the independent author. We design custom made plans for anyone who has a manuscript that is ready for publishing. It includes copyediting, interior and cover design,sales and distribution and listing on line to 125,000 bookstores, libraries and dot com retailers as well as an Amazon Bestseller Campaign . Contact me for a free 30-minute consultation. Karen@straussconsultants.com Hybrid Global Publishing offers complete publishing services to the independent author. We design custom made plans for anyone who has a manuscript that is ready for publishing. It includes copyediting, interior and cover design,sales and distribution and listing on line to 125,000 bookstores, libraries and dot com retailers as well as an Amazon Bestseller Campaign . Contact me for a free 30-minute consultation. Karen@straussconsultants.com","duration":"May 2012 - Present 10 years 2 months","duration_short":"10 years 2 months","end_date":"Present","start_date":"May 2012","subtitle":"Hybrid Global Publishing","title":"Publisher and Founder"}],"url":""},{"company":"Strauss Consultants Inc","company_id":"strauss-consultants","location":"Greater New York City Area","positions":[{"description":"Advise publishing companies on how to increase their sales in the general market and act as freelance National Account Sales RepresentativesProvide Internet Marketing services - SEO, blogging, Social Media Advise publishing companies on how to increase their sales in the general market and act as freelance National Account Sales RepresentativesProvide Internet Marketing services - SEO, blogging, Social Media","duration":"Mar 1991 - Present 31 years 4 months","duration_short":"31 years 4 months","end_date":"Present","start_date":"Mar 1991","subtitle":"Strauss Consultants Inc","title":"Business Owner"}],"url":"https://www.linkedin.com/company/strauss-consultants"},{"company":"Elders Share the Arts","company_id":"elders-share-the-arts","location":"","positions":[{"description":"","duration":"2010 2014 4 years","duration_short":"4 years","end_date":"2014","start_date":"2010","subtitle":"Elders Share the Arts","title":"Board Member"}],"url":"https://www.linkedin.com/company/elders-share-the-arts"},{"company":"Baker Publishing Group","company_id":"baker-publishing-group","location":"","positions":[{"description":"","duration":"1991 2005 14 years","duration_short":"14 years","end_date":"2005","start_date":"1991","subtitle":"Baker Publishing Group","title":"ABA Sales Manager"}],"url":"https://www.linkedin.com/company/baker-publishing-group"},{"company":"Crown","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 1989 1991 2 years","duration_short":"2 years","end_date":"1991","start_date":"Mar 1989","subtitle":"Crown","title":"Sales Manager"}],"url":""},{"company":"Macmillan","company_id":"macmillan","location":"","positions":[{"description":"","duration":"1983 1988 5 years","duration_short":"5 years","end_date":"1988","start_date":"1983","subtitle":"Macmillan","title":"Marketing Director-Free Press"}],"url":"https://www.linkedin.com/company/macmillan"},{"company":"Dodd Mead","company_id":null,"location":"","positions":[{"description":"","duration":"1985 1987 2 years","duration_short":"2 years","end_date":"1987","start_date":"1985","subtitle":"Dodd Mead","title":"Sales Director"}],"url":""}]', '["Jack Johnson “I had the esteem pleasure of working directly with Karen Strauss when she was the major client sales rep for a national book publisher that I worked for as an art director. Her insight into the marketplace were invaluable, timely and relevant. Without her professional guidance, networking skills, resourcefulness, and utter charm the publisher would have missed many opportunities expand their market shares to become the leader they are today. I highly recommend Karen for your business-- Jack F. Johnson II, \| Award-winning graphic designer \| marketing professional ”","Steven Wilson “Karen has helped me develop incredible sales results within the Book retail industry over the last 13 years. She is knowledgeable and highly regarded and most importantly gets continuous performance from all the areas of business we have worked together. I can only give her the highest of praise...and we will continue to work together wherever the opportunity arises.”","Mike Ferrari “I have done business with Karen for some 20 years. She has developed considerable expertise in religious and reference publishing, though she has handled most book categories over the years. Karen represents her accounts fully and with enthusiasm. I trust her judgement and her creative skills. She has a practical side which gives her a clear sense when to push and when to be patient, in order to achieve top results.”","Phil Bruno “Karen is one of the hardest working people in the industry. Confident, extremely knowledgeable of the workings of publishing industry. Very well connected, and with a vast amount of experience to help any sized publisher through the intricacies of the market. I would and have recommended Karen Strauss to any one who wants their books into the book market. phil bruno”","B.L. Ochman “Karen Strauss is a savvy, experienced professional who knows everyone who\'s anyone in publishing. She\'s decisive, gracious, and fair in her dealings. You\'d be wise to learn more about her business.”","Nathan Henrion “Karen is one of the best at knowing the book industry.”"]'] User: ['Robert Mikolitch', 'PROFESSIONAL STRENGTHS Business & Revenue Development, Competitive Analysis, Diplomatic/Event Protocol, Creative & Innovative Problem Solving, Strategic Thinker with a Client & Vendor Management, Team Building & Leadership, high potential approach, Forecasting & Budget Prep, Public Relations/Branding, Menu, Decor & Event Design, Wedding Design and Sales & Marketing Management', 'Hospitality, Event & Design Consultant', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"Washington, District of Columbia, United States","positions":[{"description":"","duration":"Jan 2020 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Self-employed","title":"Event, Wedding & Project Consultant"}],"url":""},{"company":"Government of the District of Columbia","company_id":"government-of-the-district-of-columbia","location":"","positions":[{"description":"Appointment through the Office of Mayor Muriel Bowser, Office of Talent & Appointments Appointment through the Office of Mayor Muriel Bowser, Office of Talent & Appointments","duration":"Dec 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Dec 2021","subtitle":"Government of the District of Columbia","title":"District of Columbia Recreational Trails Advisory Committee"}],"url":"https://www.linkedin.com/company/government-of-the-district-of-columbia"},{"company":"Fairmont Washington, D.C.","company_id":"the-fairmont-washington-d-c-","location":"Washington, District of Columbia, United States","positions":[{"description":"Successful leader of a diverse, goal driven and result-oriented team utilizing strategic, creative and revenue driven marketing plans resulting in $3M annually. Solicited, designed and executed weddings, conferences and galas up to 600 attendees, Developed and creatively targeted new business and strengthened existing client relationships. Developed marketing events and sponsorship agreements with clients and vendors with ongoing emphasis on strategic planning, magazine and social media-featured marketing. Hosted and participated in key industry networking events and local non-profit committees.","duration":"Jun 2002 Aug 2020 18 years 3 months","duration_short":"18 years 3 months","end_date":"Aug 2020","start_date":"Jun 2002","subtitle":"Fairmont Washington, D.C.","title":"Director of Catering & Events"}],"url":"https://www.linkedin.com/company/the-fairmont-washington-d-c-"},{"company":"The St. Regis, Washington, D.C.","company_id":"st.-regis-hotel","location":"Washington, D.C.","positions":[{"description":"-Responsible for Catering Team focused on solicitation of high profile social, corporate, wedding, and political events for this landmark hotel located one block from The White House. -Increased revenue production by 85% over five year period and increased rental 340%.-Solicited and executed Presidential and Inaugural events and state occasions held at the Hotel -Responsible for Catering Team focused on solicitation of high profile social, corporate, wedding, and political events for this landmark hotel located one block from The White House. -Increased revenue production by 85% over five year period and increased rental 340%.-Solicited and executed Presidential and Inaugural events and state occasions held at the Hotel","duration":"Jun 1996 Jun 2002 6 years 1 month","duration_short":"6 years 1 month","end_date":"Jun 2002","start_date":"Jun 1996","subtitle":"The St. Regis, Washington, D.C.","title":"Director of Catering"}],"url":"https://www.linkedin.com/company/st.-regis-hotel"},{"company":"The Ritz-Carlton Hotel Company, L.L.C.","company_id":"the-ritz-carlton-hotel-company-llc","location":"McLean, Virginia, Arlington Virginia","positions":[{"description":"-Recruited by Ritz-Carlton as Director of Catering for Pentagon City property, 1992-1993. -Promoted to Ritz-Carlton, Tysons Corner in McLean, Virginia, 1994-1996.-Exceeded annual budget of $6,000,000 -Created holiday menu concept resulting in $1,000,000 in holiday event sales.-Developed off premise catering program to increase hotel\'sculinary reputation in the social community -Recruited by Ritz-Carlton as Director of Catering for Pentagon City property, 1992-1993. -Promoted to Ritz-Carlton, Tysons Corner in McLean, Virginia, 1994-1996.-Exceeded annual budget of $6,000,000 -Created holiday menu concept resulting in $1,000,000 in holiday event sales.-Developed off premise catering program to increase hotel\'sculinary reputation in the social community","duration":"1992 1996 4 years","duration_short":"4 years","end_date":"1996","start_date":"1992","subtitle":"The Ritz-Carlton Hotel Company, L.L.C.","title":"Director of Catering"}],"url":"https://www.linkedin.com/company/the-ritz-carlton-hotel-company-llc"},{"company":"Palace Hotel, a Luxury Collection Hotel","company_id":"palace-hotel","location":"San Francisco, CA","positions":[{"description":"-Responsible for local catering sales, catering team staffing, policies and solicitation for the reopening of this landmark Hotel built in 1875 after a 150 million dollar restoration as part of Starwood\'s Luxury Collection of iconic hotels.-Developed and facilitated The Palace\'s pre-opening and historic opening celebrations including interior and exterior decor, opening gift and Gumps department store window salute-Developed and executed gala events underwritten as part of the Hotel\'s opening to benefit the city\'s arts and cultural community including the Symphony\'s Black & White Ball, The Asian Art Museum, San Francisco Opera and the San Francisco Ballet, The English Speaking Union and The San Francisco Historical Society","duration":"1990 1992 2 years","duration_short":"2 years","end_date":"1992","start_date":"1990","subtitle":"Palace Hotel, a Luxury Collection Hotel","title":"Director of Events"}],"url":"https://www.linkedin.com/company/palace-hotel"}]', '["Carla Murray “Bob Mikolitch is an exceptional, innovative and creative leader and team member. I have worked with, watched and mentored Bob since our time working together from 1988 to 1990. We were a team of sales and catering leaders who focused on delivering exceptional experiences to our customers and robust profits to our ownership. Bob took the lead on how to constantly raise the bar resulting in year after year revenue growth and customers who returned each year to work with him. He is a savvy strategic thinker and excellent problem solver. His ability to see around the corner and create a trend versus following the trends makes him a rare talent. Whether it is decor, menus or working through a challenging budget/forecasting exercise, Bob brings a talent to the the task possessed by few. Highly recommend Bob as a leader of people and leader of creative thought.”","David Adler “Robert is one of the most respected people in the events industry. He has a loyal following and is an icon, especially in the Washington D.C. market. I have known him for more than a dozen years and depend on his advice on all aspects of the industry. His level of professionalism and taste always sets a high standard. Robert also has a sense of innovation that keeps him and the guests that come to events that he is involved in, fresh, and always wanting more. ”"]']### Assistant: The agent's job is to maximize sales potential for small to medium publishing companies as well as individual authors, and today, the agent is reaching out to the user because they need assistance with creative and innovative problem solving for a new book launch event.
### Human: Agent: ['Megan Truglio, SHRM-CP', 'Dedicated, self-driven team leader with expertise in the following HR areas: • Employee Relations • Complaint Investigation • Labor Law Compliance • Learning and Development • Mentoring • Onboarding and Exit Strategies • Compensation Analysis • Benefit Administration • Diversity, Equity, and Inclusion • Performance Management • Leadership Development', 'Senior HR Business Partner', 'Tweezerman International, LLC', '[{"company":"Tweezerman International, LLC","company_id":"tweezermaninternational","industry":"Manufacturing","location":"Port Washington, New York, United States","positions":[{"description":"","duration":"Nov 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Tweezerman International, LLC","title":"Senior HR Business Partner"}],"url":"https://www.linkedin.com/company/tweezermaninternational"},{"company":"RailWorks Corporation","company_id":"railworks-corporation","location":null,"positions":[{"description":"","duration":"Aug 2021 Nov 2021 4 months","duration_short":"4 months","end_date":"Nov 2021","start_date":"Aug 2021","subtitle":"RailWorks Corporation","title":"HR Manager, Training Specialist"},{"description":"","duration":"Apr 2018 Aug 2021 3 years 5 months","duration_short":"3 years 5 months","end_date":"Aug 2021","start_date":"Apr 2018","subtitle":"RailWorks Corporation","title":"HR Generalist & Training Specialist"},{"description":"","duration":"Jan 2016 Mar 2018 2 years 3 months","duration_short":"2 years 3 months","end_date":"Mar 2018","start_date":"Jan 2016","subtitle":"RailWorks Corporation","title":"HRIS/ Benefits Administrator"},{"description":"","duration":"Oct 2014 Jan 2016 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2016","start_date":"Oct 2014","subtitle":"RailWorks Corporation","title":"Human Resources Assistant"}],"url":"https://www.linkedin.com/company/railworks-corporation"},{"company":"Quorum Federal Credit Union","company_id":"quorum-federal-credit-union","location":"Purchase, NY","positions":[{"description":"","duration":"Jan 2014 May 2014 5 months","duration_short":"5 months","end_date":"May 2014","start_date":"Jan 2014","subtitle":"Quorum Federal Credit Union","title":"Human Resources Intern"}],"url":"https://www.linkedin.com/company/quorum-federal-credit-union"},{"company":"The Fontana Group, LLC","company_id":"the-fontana-group-llc","location":"Greater New York City Area","positions":[{"description":"","duration":"Dec 2012 Oct 2013 11 months","duration_short":"11 months","end_date":"Oct 2013","start_date":"Dec 2012","subtitle":"The Fontana Group, LLC","title":"Human Resources Intern"}],"url":"https://www.linkedin.com/company/the-fontana-group-llc"}]', '["Krista Rivadeneyra, SHRM-CP “ Megan and I have worked seamlessly alongside each other for over 4 years. During which we have had the opportunity to collaborate on HR initiatives, but I have also witnessed how she excels in handling employee relations inquires, executing policy, and has transformed our training and Learning Management System. This just adds to her strengths and talents as an HR Generalist. Her intuition is a rarity and Megan is a tremendous asset to any team. ”","Stephanie Malke, SHRM-CP “Megan is a pleasure to work with. She is a highly motivated and intelligent individual who always puts the company\'s interest first. She possesses the skills needed in a team leader. She has no problem taking the lead on a project and teaching others. ”"]'] User: ['Carrie Mlinarcik', 'Job title Data Entry Tier One Analyst TECHWERKS LLC', 'Helping veterans one record at a time', 'TechWerks', '[{"company":"TechWerks","company_id":"techwerks","industry":"Information Technology and Services","location":"San Antonio, Texas Area","positions":[{"description":"Updating records for the Veteran\'s Administration","duration":"Feb 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Feb 2020","subtitle":"TechWerks","title":"Tier One Analyst"}],"url":"https://www.linkedin.com/company/techwerks"},{"company":"BYK USA Inc","company_id":null,"location":"","positions":[{"description":"","duration":null,"duration_short":"","end_date":null,"start_date":null,"subtitle":"BYK USA Inc","title":"Tech Lab Adm Asst."}],"url":""}]', '["“Carrie is a person strongly dedicated to her work. She always accept gracefully any kind of assignement and complete them all very diligently and with enthusiasm. She is also very creative and resourceful to resolve any sort of situation. She is highly personnable, always cheerful, a joy to work with!”","“Carrie has always been a dedicated and very dependable employee. She is friendly and out-going.”"]']### Assistant: The agent's job is to perform data entry and analysis, and today, the agent is reaching out to the user because they need assistance with updating records for the Veteran's Administration.
### Human: Agent: ["Brooke O'Neill", 'It’s not enough to have a great idea or product. You need to set your audience on fire. Stir their passions. Wow them. That means uncovering the human element in your marketing. Trading in status-quo communications for unforgettable stories. Transforming long-winded jargon into insights people can’t wait to share. Forging emotional connections to your brand that stand the test of time. As an experienced marketing and communications specialist, I create powerful strategies that engage, educate, and tell a great story at every turn. My tools: * A journalist’s way with words * An anthropologist’s eye for detail * A social scientist’s grasp of complex research * A thespian’s flair for the dramatic Whether you’re crafting an annual report, launching a new initiative, or embarking on a comprehensive branding campaign, I study every angle of your story, discover the most inspiring human elements, and weave them together in a way that leaves your audience wanting more. Being boring is so yesterday. Ready to stand out? Visit me at brookeworks.com to see work samples and testimonials. Specialties: marketing communications, website copy, ad copywriting, annual reports, corporate bios, corporate case studies, press releases, digital journalism, and more. Favorite topic areas: arts & entertainment, higher education, healthcare, business, lifestyle.', 'Award-winning writer and speaker. An inspired alternative to that fool you hired last time.', 'BrookeWorks', '[{"company":"BrookeWorks","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"Need someone who can understand your organization\'s goals, ideas, and vision—and communicate them in a way that keeps your audience engaged? A journalist by trade, I’ve collaborated with dozens of communications and marketing teams to help game-changing companies, innovative arts organizations, and inspiring nonprofits tell their story. Past clients include:Arts & Lifestyle: Harris Theater, Auditorium Theatre, BackStage, Chicago Symphony Orchestra, Joffrey Ballet, Show Pony Magazine, ChicagoStyle Weddings, Korean Air, The Working Wardrobe.com, Jorje Interior Design, Kym Abrams DesignAcademia: University of Chicago, Aurora University, Crown Family Center for Jewish Studies, Northwestern University, Fordham University, Adler School of Professional Psychology Medical: University of Chicago Medicine, Loyola University Medical Center, Rehabilitation Institute of Chicago, Northwest Community Hospital, UHC Nonprofit & Small Business: Heal the Bay, Yoga Vidya, Edge Communications, FireStats, LLC","duration":"Aug 2005 - Present 16 years 11 months","duration_short":"16 years 11 months","end_date":"Present","start_date":"Aug 2005","subtitle":"BrookeWorks","title":"Founder and Lead Strategist"}],"url":""},{"company":"University of Chicago Magazine","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"Want to get inside the head of a controversial entrepreneur? Need someone to distill macroeconomic theory into layman\'s terms? From economics to the physical sciences to the performing arts, I\'ve interviewed business revolutionaries, Oscar nominees, and some of the nation’s top intellectuals for the award-winning University of Chicago Magazine. Want to get inside the head of a controversial entrepreneur? Need someone to distill macroeconomic theory into layman\'s terms? From economics to the physical sciences to the performing arts, I\'ve interviewed business revolutionaries, Oscar nominees, and some of the nation’s top intellectuals for the award-winning University of Chicago Magazine.","duration":"2010 - Present 12 years","duration_short":"12 years","end_date":"Present","start_date":"2010","subtitle":"University of Chicago Magazine","title":"Contributing Editor"}],"url":""},{"company":"Back Stage / Nielsen Business Media","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"* Reported and wrote news, blogs, features for BackStage.com, a 2007 Webby Award-winning site.* Conducted interviews with high-profile entertainers for 60,000-circulation weekly print edition.* Collaborated with Web and editorial team to optimize site layout, content, and functionality.* Received two staff-wide quarterly awards for editorial excellence. * Reported and wrote news, blogs, features for BackStage.com, a 2007 Webby Award-winning site.* Conducted interviews with high-profile entertainers for 60,000-circulation weekly print edition.* Collaborated with Web and editorial team to optimize site layout, content, and functionality.* Received two staff-wide quarterly awards for editorial excellence.","duration":"May 2007 Jul 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2008","start_date":"May 2007","subtitle":"Back Stage / Nielsen Business Media","title":"Assistant Online Editor"}],"url":""},{"company":"University of Chicago Magazine","company_id":"uchicago","location":"Greater Chicago Area","positions":[{"description":"* Oversaw 30-page arts and alumni-news departments for 130,000-circulation bimonthly publication.* Managed and copyedited contributions from freelancers and 57 alumni correspondents.* Developed, researched, and wrote features, news, arts profiles, and sidebars.* Led classified advertising program and managed subscriber relations. * Oversaw 30-page arts and alumni-news departments for 130,000-circulation bimonthly publication.* Managed and copyedited contributions from freelancers and 57 alumni correspondents.* Developed, researched, and wrote features, news, arts profiles, and sidebars.* Led classified advertising program and managed subscriber relations.","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"University of Chicago Magazine","title":"Alumni News Editor"}],"url":"https://www.linkedin.com/company/uchicago"},{"company":"Archstone Consulting","company_id":"archstone-consulting","location":"Greater Chicago Area","positions":[{"description":"* Conducted market research and analysis for financial services, food, and automotive industry clients.* Served as proofreader and copy editor for several client proposals, presentations, and internal reports.* Wrote and edited 60-page market assessment of prospective clients. * Conducted market research and analysis for financial services, food, and automotive industry clients.* Served as proofreader and copy editor for several client proposals, presentations, and internal reports.* Wrote and edited 60-page market assessment of prospective clients.","duration":"2004 2005 1 year","duration_short":"1 year","end_date":"2005","start_date":"2004","subtitle":"Archstone Consulting","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/archstone-consulting"},{"company":"The Princeton Review","company_id":"the-princeton-review","location":"Chicago, IL","positions":[{"description":"* Led courses in standardized test prep (e.g., SAT, GRE, LSAT, MCAT) for national education company.* Earned student evaluation scores ranking in top five percent of all instructors.* Coordinated with online division to create content for courses nationwide. * Led courses in standardized test prep (e.g., SAT, GRE, LSAT, MCAT) for national education company.* Earned student evaluation scores ranking in top five percent of all instructors.* Coordinated with online division to create content for courses nationwide.","duration":"2001 2003 2 years","duration_short":"2 years","end_date":"2003","start_date":"2001","subtitle":"The Princeton Review","title":"Instructor"}],"url":"https://www.linkedin.com/company/the-princeton-review"},{"company":"Winston & Strawn","company_id":"winston-&-strawn-llp","location":"","positions":[{"description":"* Managed case team materials for $100 million antitrust litigation. * Wrote research report on federal and commercial pharmaceutical buyers to guide defense strategy. * Reviewed, proofread, and quality-checked legal documents for content and consistency of language. * Managed case team materials for $100 million antitrust litigation. * Wrote research report on federal and commercial pharmaceutical buyers to guide defense strategy. * Reviewed, proofread, and quality-checked legal documents for content and consistency of language.","duration":"2001 2002 1 year","duration_short":"1 year","end_date":"2002","start_date":"2001","subtitle":"Winston & Strawn","title":"Legal Assistant"}],"url":"https://www.linkedin.com/company/winston-&-strawn-llp"}]', '["Joe McElroy “Terrific writer, excellent presenter, combines first-rate intellect with excellent interpersonal skills. A very impressive person.”","Jessyca Dewey “A talented writer and editor who has proven herself capable of writing wonderful copy and generating brilliant ideas, the best part about working with Brooke is her natural ability to bring a smile to the faces of everyone in the room. Her professional and upbeat demeanor served to warm our office environment on a daily basis and her presence is now dearly missed.”"]'] User: ['Joseph Rasmussen', 'I help guide people who are interested in growing their wealth to the tools and education which will help them to achieve their goals. Would you be interested in learning how? Send me a PM for more information.', 'Entrepreneur', 'JSquared Global', '[{"company":"JSquared Global","company_id":null,"location":"Thornton, CO","positions":[{"description":"","duration":"Aug 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Aug 2019","subtitle":"JSquared Global","title":"Co-Founder"}],"url":""},{"company":"CenturyLink","company_id":"centurylink","location":"Broomfield, CO","positions":[{"description":"Broomfield Team LeadCenturyLink Professional Services NOCBroomfield, COServing as the local point of escalation for 6 technicians in the Broomfield, CO CenturyLink office with the manager and other half of the team maintained in Phoenix, AZ. This team is tasked with ensuring the network connectivity and consistent operations of a national, Seattle based coffee chain customer in the United States.Ensuring documentation and the team knowledge base wiki is kept up to date and accurate in terms of the various tasks and situations that the team will see daily.Direct day to day interaction with the customer network operations center to address escalated higher level or time extended site network repairs, as well as to attend various meetings with them to address service concerns and/or issues.Responding to internal team requests for assistance or restricted access configuration support (i.e. firewall configurations).Trouble isolation and resolution of higher level network events affecting a large percentage of the customer network to include hourly updates to the customer and event resolution Executive Summaries submitted to the customer for review on event completion.","duration":"Dec 2016 - Present 5 years 3 months","duration_short":"5 years 3 months","end_date":"Present","start_date":"Dec 2016","subtitle":"CenturyLink","title":"IP Technican II"}],"url":"https://www.linkedin.com/company/centurylink"},{"company":"Spotlight Studios LLC","company_id":null,"location":"Greater Denver Area","positions":[{"description":"Spotlight Studios provides an environment for aspiring artists to study their craft with experienced working professionals in the entertainment business. It is our intent to create a space where students feel empowered to achieve their aspirations, no matter how big or small, and are given the tools they need to accomplish their dreams. Spotlight Studios offers a wide range of performing arts training in voice, acting, instrumental, stage performance, film/TV and career development. Our services include private lessons, group classes, professional artist development and promotion, studio recordings and filming, productions, and summer camps.","duration":"May 2013 - Present 8 years 10 months","duration_short":"8 years 10 months","end_date":"Present","start_date":"May 2013","subtitle":"Spotlight Studios LLC","title":"Co-Founder"}],"url":""},{"company":"Level 3 Communications","company_id":"level-3-communications","location":null,"positions":[{"description":"Professional Services NOC TechnicianLevel 3 Communications Professional Services NOCBroomfield, COProviding Tier II technical support to ensure the network connectivity and consistent operations of a national, Seattle based coffee chain customer in the United States.Identification, triage, and restoration of customer network issues reported either via Level 3 Communications proactive monitoring or by customer contact.","duration":"Apr 2016 Dec 2016 9 months","duration_short":"9 months","end_date":"Dec 2016","start_date":"Apr 2016","subtitle":"Level 3 Communications","title":"IP Technician II"},{"description":"Professional Services Service DeliveryLevel 3 Communications Professional and Managed ServicesBroomfield, COPerforming IP network build out and system provisioning in support of upcoming service activation dispatches to install new or relocating sites for a national, Seattle based coffee chain customer in the United States.Ensuring order accuracy prior to work based on internal company product ordering specifications.Performing scheduled service activation dispatch calls with remote technical field support as needed to assist in managing team workload, to include performing failure revisit dispatches for investigation and/or resolution.","duration":"Oct 2015 Apr 2016 7 months","duration_short":"7 months","end_date":"Apr 2016","start_date":"Oct 2015","subtitle":"Level 3 Communications","title":"IP Technician I"},{"description":"Professional Services Service DeliveryLevel 3 Communications Professional and Managed ServicesBroomfield, COWorked in support of migrating 6000+ customer sites to Level 3 Communications managed service for a national, Seattle based coffee chain customer.Performed nightly calls during an allotted time window with remote field technicians on site to configure, install, and test network equipment and provided circuits while also ensuring that all customer standards were met.Special Projects:Designed and built a web based intranet tool for use by the service delivery team. This tool was used by each technician during their assigned calls and provided a breakdown of current and upcoming activation steps as well as time elapsed. This information was reported to a heads up display leadership could use to direct personnel efforts for the night and respond to complications as they arose. Creation of this tool required a self taught crash course in both web technologies and of current activation processes in use.","duration":"Dec 2013 Oct 2015 1 year 11 months","duration_short":"1 year 11 months","end_date":"Oct 2015","start_date":"Dec 2013","subtitle":"Level 3 Communications","title":"Senior Ops Tech Associate"},{"description":"Operations Technical AcademyClass 8.1Level 3 CommunicationsClassroom and on the job training to create a basic familiarity with the major network element types that provide Transport, IT, and Voice ServicesTechnical Disciplines Covered:Transmission (DS1/DS3/SONET)Switching (Circuit-switching/SS7)TCP/IP (routers/higher-layer protocols)Outside Plant (Fiber locating, OTDR, Mass Fusion Splicing, etc.)","duration":"Oct 2013 Dec 2013 3 months","duration_short":"3 months","end_date":"Dec 2013","start_date":"Oct 2013","subtitle":"Level 3 Communications","title":"Ops Tech Associate"}],"url":"https://www.linkedin.com/company/level-3-communications"},{"company":"Jax Mercantile","company_id":"jax-mercantile","location":null,"positions":[{"description":"Managed a team of four part time sales associates to ensure smooth operation of the newly renovated and stand alone Military Surplus Department. Weekly scheduling to ensure adequate department staffing during store hours.Ensuring that merchandise on the sales floor is properly arranged to best promote department sales.Ensuring that merchandise on the sales floor is always fully stocked.Providing customers with the highest quality of customer service.Writing replenishment purchase orders and submitting them bi-weekly to over 20 vendors to ensure that product stays fully stocked at all times.Analyzing current and past sales trends to identify missed sales opportunities and dead items.Utilizing current and historical sales data to set sales goals for future months.Performing annual performance reviews on all Military Surplus employees.Special Project: Put in place an inventory location system to speed retrieval of customer requests that are located in back stock. Military surplus was rather large and quite unwieldy, however the system I put into place was quite successful and easy to upkeep.","duration":"Dec 2012 Oct 2013 11 months","duration_short":"11 months","end_date":"Oct 2013","start_date":"Dec 2012","subtitle":"Jax Mercantile","title":"Military Surplus Department Manager"},{"description":"Stocking and arranging merchandise, firearm sales, and maintaining firearm sales paperwork.Special Project: Undertook a large scale inventory overhaul of all firearms in the store\'s possession to include auditing several years of FFL paperwork and a serial number record audit bringing all Federal paperwork up to standard.","duration":"May 2010 Dec 2012 2 years 8 months","duration_short":"2 years 8 months","end_date":"Dec 2012","start_date":"May 2010","subtitle":"Jax Mercantile","title":"Hunting/Military Surplus Sales Associate"}],"url":"https://www.linkedin.com/company/jax-mercantile"},{"company":"LogRhythm","company_id":"logrhythm","location":"","positions":[{"description":"Primary duties included building 1U, 2U, and 3U Windows Server 2003 servers, Direct Attached Storage (DAS) installation, and preparing both for shipping to customers.Performed secondary duties as assistant to the Systems Administrator to include user software installation and upgrade, building Windows XP desktops and laptops for internal use, rack server installations, and user troubleshooting.Special Projects: Created an interactive request document with InfoPath to enable the sales team to more efficiently submit their orders to the fulfillment team.","duration":"Mar 2009 Oct 2009 8 months","duration_short":"8 months","end_date":"Oct 2009","start_date":"Mar 2009","subtitle":"LogRhythm","title":"Fulfillment Assistant"}],"url":"https://www.linkedin.com/company/logrhythm"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Sonar Technician Submarines 2nd Class Petty Officer (USS City of Corpus Christi) December 2007 - Jan 2009.Assumed a senior role in Sonar Division supervising junior sailors in performing basic maintenance and operation tasks while also performing as the leading IT maintainer of systems vital to the Sonar system operation.Sonar Technician Submarines 3rd Class Petty Officer (USS City of Corpus Christi)December 2005 – December 2007.Assumed an introductory role in IT maintenance and operation of the submarine sonar system to include basic troubleshooting and preventative maintenance.Sonar Technician Submarines Seaman (Groton, Connecticut)March 2004-December 2004.Attended various schools related to Sonar and Information Technologies including:Apprentice Technical Training – Basic electrical theory and technical training.Tactical Computers and Network Operator – Functional and physical training in computers and networks to include basic installation and troubleshooting principals.","duration":"Jan 2004 Jan 2009 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jan 2009","start_date":"Jan 2004","subtitle":"US Navy","title":"Sonar Technician Submarines 2nd Class"}],"url":"https://www.linkedin.com/company/us-navy"}]', '["Joe Brisson II “Joe is a very dedicated, hard working individual. He has always helped with extra projects and sought out more responsibility. I would hire him again in a heartbeat.”","Jay Strickland “Joseph (Joe) worked with me in Fulfillment and IT as an assistant. Joe was able to pick up and learn how to run fulfillment by understanding the sales order coming in and run it to completion by getting the LogRhythm appliances out the door and to our customers. At the time we were sending out about 90 appliances in a quarter worldwide. Joe was also able to help with simple troubleshooting as a first level IT helpdesk. I would send Joe to help LogRhythm employees with desktop issues.”"]']### Assistant: The agent's job is to provide financial guidance and education to individuals interested in growing their wealth, while today the user is reaching out to the agent because they need assistance in developing a comprehensive investment strategy.
### Human: Agent: ['Samuel Pullen', "Since High School I have been following my calling to put my faith in action and seek justice as a volunteer, student, activist, community organizer, a union organizer, faith rooted organizer, and a Christian minister. I graduated in May of 2013 from Claremont School of Theology with a Masters of Divinity focusing on Social Justice Organization. I am engaged in a ministry of transcending borders as a Spiritual Leader, Community Organizer, and Professional Musician.\u200bSpecialties: Spiritual formation, small group development, preaching, personal narrative training, health care enrollment, centering prayer, healing touch, non-violent communication, strategic nonviolent action, free speech law, political theater, multi-level marketing, recruitment, political campaigning, branding and identity, boycotts, comprehensive campaigns, leadership retreats, professional mariachi music and children's music instruction.", 'Seeking a calling as a Pastor, Organizer, and Musician', '"The Movement/La Causa"', '[{"company":"\\"The Movement/La Causa\\"","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"I am engaged in a ministry of transcending borders as a Spiritual Leader, Community Organizer, and Professional Musician. I am a minister ordained by the United Church of Christ. I am available as a guest preacher, organizational consultant, and musician.","duration":"Sep 1999 - Present 21 years 11 months","duration_short":"21 years 11 months","end_date":"Present","start_date":"Sep 1999","subtitle":"\\"The Movement/La Causa\\"","title":"Pastor, Community Organizer, and Musician"}],"url":""},{"company":"Mariachi de La Gente","company_id":null,"location":"","positions":[{"description":"I play violin and coordinate mariachi groups to perform for parties, baptisms, weddings, birthdays, funerals, rallies, and fiestas of all varieties. Call to hire a mariachi today!","duration":"Sep 1999 - Present 21 years 11 months","duration_short":"21 years 11 months","end_date":"Present","start_date":"Sep 1999","subtitle":"Mariachi de La Gente","title":"Professional Mariachi"}],"url":""},{"company":"LA Voice PICO","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Rev. Samuel Pullen joined LA Voice in June 2013 as the Minister of Health Justice and was ordained in this position as a pastor in the United Church of Christ. Samuel led LA Voice’s health organizing campaign, which includes local, state and national activities related to ensuring individuals are informed about the benefits of the Affordable Care Act. The LA Voice health justice team organized congregation-based healthcare enrollment events and advocates for improved access to health care for all.","duration":"Jun 2013 Dec 2014 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2014","start_date":"Jun 2013","subtitle":"LA Voice PICO","title":"Minister of Health Justice"}],"url":""},{"company":"Woodland Hills Community Church","company_id":null,"location":"","positions":[{"description":"I worked part-time as a worship leader, preacher, musician, and community outreach coordinator. I facilitated small groups, taught music at the nursery school, and organized a CROP walk, a peace vigil, and a 50 day environmental campaign called Mission 4/1 Earth.","duration":"Aug 2012 May 2013 10 months","duration_short":"10 months","end_date":"May 2013","start_date":"Aug 2012","subtitle":"Woodland Hills Community Church","title":"Ministry Assistant"}],"url":""},{"company":"Center for the Working Poor","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"House & Volunteer Coordinator; Food delivery ministry coordinator; grant writer, centering prayer facilitator; retreat planning; non-violent discussion group; community action organizer.","duration":"Sep 2008 Jun 2012 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jun 2012","start_date":"Sep 2008","subtitle":"Center for the Working Poor","title":"Program Coordinator"}],"url":""},{"company":"Clergy and Laity United for Economic Justice (CLUE-LA)","company_id":"clergy-and-laity-united-for-economic-justice-clue-la-","location":null,"positions":[{"description":"","duration":"2012 2012 less than a year","duration_short":"less than a year","end_date":"2012","start_date":"2012","subtitle":"Clergy and Laity United for Economic Justice (CLUE-LA)","title":"Faith Rooted Organizer"},{"description":"","duration":"2012 2012 less than a year","duration_short":"less than a year","end_date":"2012","start_date":"2012","subtitle":"Clergy and Laity United for Economic Justice (CLUE-LA)","title":"Faith Rooted Organizer"}],"url":"https://www.linkedin.com/company/clergy-and-laity-united-for-economic-justice-clue-la-"},{"company":"UNITE HERE","company_id":"unite-here","location":"","positions":[{"description":"Strategic research & campaigns; recruitment and training of volunteer committee; development of worker leaders; community organizing; and interfaith action coordination with CLUE Los Angeles & Interfaith Worker Justice.","duration":"Jan 2005 Sep 2008 3 years 9 months","duration_short":"3 years 9 months","end_date":"Sep 2008","start_date":"Jan 2005","subtitle":"UNITE HERE","title":"Lead Boycott Organizer"}],"url":"https://www.linkedin.com/company/unite-here"},{"company":"Agua Caliente Casino","company_id":"aguacalientecasinos","location":"","positions":[{"description":"Excellent customer service, cash handling, computer skills, 10 key calculator, team player.","duration":"Sep 2001 Dec 2004 3 years 4 months","duration_short":"3 years 4 months","end_date":"Dec 2004","start_date":"Sep 2001","subtitle":"Agua Caliente Casino","title":"Floor Cashier / Slot Attendent"}],"url":"https://www.linkedin.com/company/aguacalientecasinos"},{"company":"Los Angeles Marriott Downtown","company_id":null,"location":"","positions":[{"description":"Reception; customer service; cash handling; conflict resolution; and teamwork.","duration":"Sep 1999 Mar 2001 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2001","start_date":"Sep 1999","subtitle":"Los Angeles Marriott Downtown","title":"Guest Service Agent"}],"url":""},{"company":"Wilderness Canoe Base","company_id":null,"location":"","positions":[{"description":"Youth counselor, canoe guide, lifeguard, cook, worship leader.","duration":"Jun 1996 Aug 1998 2 years 3 months","duration_short":"2 years 3 months","end_date":"Aug 1998","start_date":"Jun 1996","subtitle":"Wilderness Canoe Base","title":"Camp Counselor"}],"url":""}]', '["“Sam is a loyal, hardworking and passionate advocate for workers and the poor. I recommend Sam strongly.”","“Sam is an excellent organizer with tremendous energy and the ability to plan and execute strategy. As a Spanish-English bilingual, he seamlessly engages and inspires multiple communities and stakeholders through organizing, music, and spirituality. Sam is especially good at organizing mass actions, including mobilizations of civil disobedience and a month long protest fast. I continue to be impressed by Sam\'s deep dedication on multiple fronts - including immigration reform, health care reform, and labor organizing.”"]'] User: ['Sharon Fulton', 'Experienced Event and Operations Manager skilled in Sales, Operations, Marketing Strategy, Meeting Planning, and Trade Shows.', 'Event Management and Operations Professional with Proven Record in Executing Local, National, and International Events', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Freelance","title":"Project Manager"}],"url":""},{"company":"TRAVELCLICK, Inc.","company_id":"travelclick","location":"Greater Chicago Area","positions":[{"description":"","duration":"Apr 2008 Oct 2020 12 years 7 months","duration_short":"12 years 7 months","end_date":"Oct 2020","start_date":"Apr 2008","subtitle":"TRAVELCLICK, Inc.","title":"Global Events Manager"}],"url":"https://www.linkedin.com/company/travelclick"},{"company":"BWM Global","company_id":null,"location":"Lake Bluff, Illinois, United States","positions":[{"description":"","duration":"Sep 2003 Apr 2008 4 years 8 months","duration_short":"4 years 8 months","end_date":"Apr 2008","start_date":"Sep 2003","subtitle":"BWM Global","title":"Director of Sales, Corporate Accounts"}],"url":""},{"company":"Corporate Image","company_id":null,"location":"Elgin, Illinois, United States","positions":[{"description":"","duration":"Oct 2002 Sep 2003 1 year","duration_short":"1 year","end_date":"Sep 2003","start_date":"Oct 2002","subtitle":"Corporate Image","title":"Director of Sales"}],"url":""},{"company":"International Housewares Association","company_id":"international-housewares-association","location":"Rosemont, Illinois","positions":[{"description":"","duration":"Aug 1998 Sep 2002 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 2002","start_date":"Aug 1998","subtitle":"International Housewares Association","title":"Tradeshow Operations Manager"}],"url":"https://www.linkedin.com/company/international-housewares-association"}]', '["Karen Walker “Sharon\'s passion and enthusiasm for our corporates events always brought a smile to the team. She was always so well prepared and eager to try new ways to make the event a sure success. Prompt on timeliness and the ability to think outside the box was some of the key things I remember about Sharon. I always looked forward to the new solutions and strategies she had in place during our corporate trainings and events. She can make any teams corporate events program a success! ”","Jessica M. Purslow “I had the pleasure of working with Sharon for many years at TravelClick. Sharon was our trusted, Global Events Manager and was truly a one-woman event management team for the bulk of her time at TravelClick. Sharon was constantly planning and flawlessly executing our strategic presence at both domestic and International events, while simultaneously catering to the last-minute needs of the sales team for customer conferences and regional industry events. Sharon also managed relationships with key industry partners to ensure that our team and our product content remained top of mind with key decision makers and influencers across the hospitality industry. Sharon\'s work ethic, tireless attention to detail and ability to coordinate team members from anywhere in world make her an asset to any company seeking a committed leader in marketing and events across any industry. ”"]']### Assistant: The agent's job is to organize and execute corporate events, and today the agent is reaching out to the user because they need assistance in planning and coordinating a national trade show for their company.
### Human: Agent: ['Shawnda McAlister', 'Experienced Senior Human Resources Generalist with a demonstrated history of working in the hospital & health care industry. Strong human resources professional skilled in On boarding, Employee Relations, U.S. Family and Medical Leave Act (FMLA), I-9 Compliance, and Healthcare.', 'HR Manager at Reliant Rehabilitation', 'Reliant Rehabilitation', '[{"company":"Reliant Rehabilitation","company_id":"reliant-rehabilitation","industry":"Medical Practices","location":"Plano, TX","positions":[{"description":"* Provide strategic HR consultation, analysis and perspective on organizational matters to ensure people alignment with business needs and objectives* Partner with managers in the business to anticipate and provide support to respective functional areas within HR* Plans, organizes and controls all activities of the department. Participates in developing department goals, objectives and internal process flows.* Oversees day-to-day maintenance of the HRIS system as required, ensuring accuracy and timeliness* Provides reporting on HR metrics and develops policy and program recommendations based on HR analytics* Provide operational HR consultation and support to management* Builds collaborative relationships, within the department and amongst others across the company, leading through change management* Continually assess business needs and identify areas where process improvements will ensure customer expectations are met or exceeded by enhancing system capability and performance* Analyzes, reviews and updates current business processes with pest practices using HRIS software* Manages and maintains assigned HR systems, including security, optimization, upgrades, enhancement opportunities and projects related to system functionality and operability, interfaces and related processes* Assists team with escalations from management and employees in the field* Primary point of contact with various vendors to oversee day-to-day functionality and operation* Ability to design, execute and organize multiple projects at any given time * Takes a lead within the department to challenge effectiveness and efficiencies by applying a continuous improvement mindset to drive process and procedure improvements","duration":"Jul 2017 - Present 5 years 1 month","duration_short":"5 years 1 month","end_date":"Present","start_date":"Jul 2017","subtitle":"Reliant Rehabilitation","title":"HR Manager"}],"url":"https://www.linkedin.com/company/reliant-rehabilitation"},{"company":"Next Health USA","company_id":"next-health-usa","location":"","positions":[{"description":"Provides initial support and additional follow-up to Company employees for all HR related inquiries. Support areas including, but not limited to: Benefits, Recruitment, Compensation, HRIS, Worker’s Compensation, Training, etc.Responsible for onboarding new hires by coordinating, processing new hire paperwork and entering employment data into HRIS system paperwork.Interprets and explain human resources policies and procedures to employees.Analyzes trends and metrics to develop solutions, programs and policiesIdentifies roadblocks to team and department goals and objectives and partners with leadership to resolve and/or addressDevelop and maintain process maps and standard operating procedures of the HR Services teamDevelop and maintain organizational charts of the department and company as needed","duration":"Jun 2015 Jun 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2017","start_date":"Jun 2015","subtitle":"Next Health USA","title":"Sr HR Generalist"}],"url":"https://www.linkedin.com/company/next-health-usa"},{"company":"Epic Health Services, Inc.","company_id":"epic-health-services-inc-","location":"","positions":[{"description":" Provided HR Policy guidance and interpretation to supervisors and managers* Process and handle all FMLA/LOA for employees out on leave * Support around 700 employees with questions regarding FMLA, benefits, company policies, etc.Coordinated and partnered with benefit vendors regarding employee benefit issues Process COBRA enrollments with multiple vendors to ensure coverage for prior employees * Track therapist licensure for credentialing purposes so they are in compliance with the State Licensing boards for (OT, PT and Speech)* Completed full on-boarding process of bringing on a new employee, including: verifying drug screen and TB tests were completed and clear, gathering additional new hire paperwork and entering the employees into the ExponentHR payroll system* Partnered with Managers to complete EAN’s for terminations, salary and job changes* Verified and approved license reimbursement expenses for therapists along with handling all student loan/tuition reimbursement payouts* Managed unemployment claims and participated in telephone hearings on the company’s behalf* Administered and tracked Workers Compensation claims and partnered with the WC vendor regarding payments, etc.","duration":"Apr 2011 May 2015 4 years 2 months","duration_short":"4 years 2 months","end_date":"May 2015","start_date":"Apr 2011","subtitle":"Epic Health Services, Inc.","title":"HR Generalist"}],"url":"https://www.linkedin.com/company/epic-health-services-inc-"},{"company":"Medical Edge","company_id":"medical-edge","location":"","positions":[{"description":"* Key Leader in the design and implementation of the Lawson Human Capital Management System and Kronos Timekeeping system; from the sales process to conversation and “go-live” responsible for the day to day management of the all staff, training, and process management of the project. * Mentored and Coached our management team regarding federal and state laws when handling employee relation issues; in addition to partnering with the management team in counseling, progressive discipline, and terminations of their staff.* Proactively planned and managed the budgeting process for the 2008, 2009 & 2010 years. * Represent a sincere commitment to building cooperation through credibility, expertise, and influence of colleagues and staff as well as generate excitement, enthusiasm to the organization’s mission and goals* Established the processes for all employee data received by all departments within HR; evaluated and created efficiencies through timeliness of processing and effectively management of staff that enables the department to keep FTE costs to a minimum.* Assisted in the on-boarding process of bringing a new clinic on, including: getting all paperwork from Director of Operations, entering those employees in Ceridian, following up to make sure all employees received their first pay check, traveling out to the clinic on their go live date for support* Worked as a strategic partner with executive management to revise and improve the multi entity handbook which serves as the “backbone” of company operations. * Led the team to evaluate and implement a new extensive 3 tiered process for comprehensive background screening of all employees to included; physician partners. * Special project included creating Return on Investment (ROI) presentation comparing the Ceridian Enterprise system and Lawson Human Capital Management system, resulting in approval from the Board of Directors to purchase and implement the 1.5 million dollar Lawson HCM System","duration":"Feb 2006 Jan 2011 5 years","duration_short":"5 years","end_date":"Jan 2011","start_date":"Feb 2006","subtitle":"Medical Edge","title":"Sr. HR Manager"}],"url":"https://www.linkedin.com/company/medical-edge"},{"company":"Tenet Healthcare","company_id":"tenet-healthcare","location":"","positions":[{"description":"* Supported 450 employees (250 nationwide) with questions regarding FMLA, benefits, company ploices, payroll, etc.* Used Human Resource Management Software (HRMS) to look up information on employees* Created personnel change notice forms to reimburse employees for fitness clubs and tuition, transfers, etc. and sent to our payroll and Accounts Payable department in CA* Created badges and filled out employee I-9\'s * Coordinated the yearly ethics class that employees are required to take, tracked ethics to make sure all employees attended* Co-facilitated New Hire Orientation for 10-15 employees once a month* Assisted Human Resources Director and Generalist with special projects * Organized a process for our New Orleans employees from Hurricane Katrina to receive their payroll checks and relocation money* Updated monthly employee bonus spreadsheet to ensure employees were paid their correct bonus amount* Coached the management team on the Tenet payroll process to ensure accuracy and timeliness of payroll processing* Tracked employee FMLA/LOA and mailed out letters that notified employees of the information we needed/had and also let them know how they would be compensated while out on leave* Organized our semi-annual company blood drive with the American Red Cross* Scheduled our employee benefit fair so employees could get information on their benefits for open enrollment* Coordinated with payroll on sending employee’s time sheets, address changes, w-4’s, employee garnishment paperwork, etc.","duration":"Aug 2004 Feb 2006 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2006","start_date":"Aug 2004","subtitle":"Tenet Healthcare","title":"HR Assistant"}],"url":"https://www.linkedin.com/company/tenet-healthcare"}]', '["Toni A. Gates “I have had the wonderful opportunity to work with Shawnda at two different companies during my career. Shawnda is a highly intelligent and capable senior contributor to any HR team. Shawnda has a natural analytical ability to think through processes and organize information in a way that is clear and effective when using data to make decisions. She is a tremendous asset to the team and has a positive attitude when driving to creating processes and solutions for the back office HR functions. ”","Tim Thomasson “I have worked on several projects with Shawnda and found her to be extremely knowledgeable and hard working. Shawnda works well with people and will stick with a task until it is completely correctly and successfully. Shawnda would be an excellent asset to any organization. Tim Thomasson”"]'] User: ['Judy Archer', 'Extensive Human Resources experience including: Employee and labor relations, Training, benefits, and payroll. Specialties: Labor and Employment Law Human Resources Training Compensation Benefits Immigration Contracts', 'Human Resources Director at Pierce County, Washington.', 'Pierce County', '[{"company":"Pierce County","company_id":"pierceco","industry":"Government Administration","location":"","positions":[{"description":"","duration":"May 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"May 2018","subtitle":"Pierce County","title":"Director"}],"url":"https://www.linkedin.com/company/pierceco"},{"company":"Kinder Morgan","company_id":"kinder-morgan","location":"Houston T","positions":[{"description":"Extremely adaptable HR Professional with 15+ years increasing responsibility. Success in small and large corporations, privately held companies, non-profits and startups. Optimization of multi-cultural and diverse employee populations. Able to develop and execute HR and Training strategies that align with the organization’s goals and budget targets. Successful collaboration with community resources and programs to maximize the development of employees for the least cost. Extensive experience building and changing work place cultures. Truly a HR Generalist, successful track record being responsible for employee relations, compensation, benefits, retirement plans, labor union, and union avoidance.","duration":"Jun 2010 Jan 2018 7 years 8 months","duration_short":"7 years 8 months","end_date":"Jan 2018","start_date":"Jun 2010","subtitle":"Kinder Morgan","title":"Regional Human Resources Director"}],"url":"https://www.linkedin.com/company/kinder-morgan"},{"company":"OSG Tap & Die, Inc.","company_id":"osg-usa-inc","location":"","positions":[{"description":"Nationwide, multi site company for the manufacture and sales of cutting tools Nationwide, multi site company for the manufacture and sales of cutting tools","duration":"Feb 2007 Jun 2010 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jun 2010","start_date":"Feb 2007","subtitle":"OSG Tap & Die, Inc.","title":"Corp. HR Mgr & Asst. General Counsel"}],"url":"https://www.linkedin.com/company/osg-usa-inc"},{"company":"DS Waters/ Hinckley Springs","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"Midwest Region Midwest Region","duration":"Nov 2000 Mar 2007 6 years 5 months","duration_short":"6 years 5 months","end_date":"Mar 2007","start_date":"Nov 2000","subtitle":"DS Waters/ Hinckley Springs","title":"HR Manager"}],"url":""}]', '["John Lannin “As a Human Resource professional, Judy provided great guidance for many of our business challenges clearly identifying the risk and impact of each decision.”","Mike Steele, SPHR “Judy is a true HR leader who made significant upgrades to the HR function at OSG Tap and Die. She led important improvements in organizational development, training, and wellness to name a few. In addition to being functionally the strongest HR professional I have ever worked with in employment law, Judy has a tremendous talent to “coach” the associates, management, and executives she interacts with and does so in a way that builds strong relationships.”"]']### Assistant: The agent's job is to provide strategic HR consultation and support to respective functional areas within HR, and today the user is reaching out to the agent because they need guidance on labor and employment law in their role as a Human Resources Director at Pierce County, Washington.
### Human: Agent: ['Melissa A. Kotacka, MA NCC CT', 'Enrollment management professional with a strengths-based, fiercely student-centered approach to counseling students and families about their post-secondary and post-baccalaureate options. Career counselor with passion for working with students and professionals exploring their next steps. 2018 Colleges That Change Lives Counselors That Change Lives honoree. National Certified Counselor. Certified Thanatologist. she\|her\|hers', 'Counseling from the intersections of higher education, career development, and grief & loss', 'Duke University Nicholas School of the Environment', '[{"company":"Duke University Nicholas School of the Environment","company_id":"dukeenvironment","industry":"Higher Education","location":"Durham, North Carolina","positions":[{"description":"Recruit and enroll exceptionally talented students for the NSOE\'s professional Master\'s degrees in Environmental Management and Forestry. Member of School-wide working group on diversity, equity, and inclusion. Slate power user.Chair, local arrangements committee for Raleigh National College Fair Recruit and enroll exceptionally talented students for the NSOE\'s professional Master\'s degrees in Environmental Management and Forestry. Member of School-wide working group on diversity, equity, and inclusion. Slate power user.Chair, local arrangements committee for Raleigh National College Fair","duration":"Jul 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Jul 2019","subtitle":"Duke University Nicholas School of the Environment","title":"Assistant Director Of Admissions"}],"url":"https://www.linkedin.com/company/dukeenvironment"},{"company":"Bull City College and Career","company_id":null,"location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"Independent college and career consulting for individuals and families. Independent college and career consulting for individuals and families.","duration":"May 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"May 2019","subtitle":"Bull City College and Career","title":"Founder \| Owner \| Primary Consultant"}],"url":""},{"company":"Carolina Friends School","company_id":"carolina-friends-school","location":"Durham, North Carolina","positions":[{"description":"Directed the college and post-secondary planning process for ~175 Upper School students; senior classes ranged from 38-51. Facilitated the increase of college representative visits to campus from 56 to nearly 100 over four years. Worked closely with the Head of Upper School, Student Life Committee, and other CFS staff to promote a healthy learning environment that honors and celebrates the whole child. Taught career exploration, college transition, public speaking, and literature courses. Created a comprehensive PowerSchool site for post-secondary planning. Managed and facilitated standardized testing, including accommodations. Co-facilitated end-of-year experiences for the 9th grade class (3 yrs) and EOYE interns (10-12th; 1 yr). Served as an advisory group leader. Unit- and school-wide committee work on curriculum, digital life. Honoree, 2018 Colleges That Change Lives (CTCL) Counselors of the YearCo-chair, local arrangements committee for Raleigh National College Fair.","duration":"Aug 2015 Jun 2019 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jun 2019","start_date":"Aug 2015","subtitle":"Carolina Friends School","title":"College Counselor"}],"url":"https://www.linkedin.com/company/carolina-friends-school"},{"company":"University of North Carolina at Chapel Hill","company_id":"university-of-north-carolina-at-chapel-hill","location":"","positions":[{"description":"Oversaw the coordination and planning of recruitment travel for the Office of Undergraduate Admissions. Managed out-of-state, consortium, and international travel. Coordinated alumni and international ambassador programs; founded international ambassador program. Mentored and trained new staff members. Supervised work-study students. Served as member of admissions committee for first-year and transfer applicants, including international students. Recruited prospective students for admission through personal connections, information sessions, campus programs, and recruitment events. Chaired the disciplinary committee to facilitate the review of over 800 applicants annually under the University Honor Code. Served as the liaison for the Departments of Music and Dramatic Arts to identify and support prospective fine arts students in the admissions process. Provided stock photography for office communications.Served on local arrangements committee for Greater Raleigh National College Fair.","duration":"Jul 2008 Jun 2015 7 years","duration_short":"7 years","end_date":"Jun 2015","start_date":"Jul 2008","subtitle":"University of North Carolina at Chapel Hill","title":"Assistant Director of Admissions"}],"url":"https://www.linkedin.com/company/university-of-north-carolina-at-chapel-hill"},{"company":"Mannek Photography","company_id":null,"location":"","positions":[{"description":"Freelance photography specializing in nature, travel, and architecture. Freelance photography specializing in nature, travel, and architecture.","duration":"Jul 2010 Aug 2011 1 year 2 months","duration_short":"1 year 2 months","end_date":"Aug 2011","start_date":"Jul 2010","subtitle":"Mannek Photography","title":"Freelance Photographer"}],"url":""},{"company":"VIF Program","company_id":"participatelearning","location":"","positions":[{"description":"Coordinated admissions, foreign credential evaluation, and US teacher certification for over 700 international teachers annually, including a multi-state partnership with the Spanish Ministry of Education’s Visiting Teachers Program. Coordinated admissions, foreign credential evaluation, and US teacher certification for over 700 international teachers annually, including a multi-state partnership with the Spanish Ministry of Education’s Visiting Teachers Program.","duration":"May 2005 Jul 2008 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jul 2008","start_date":"May 2005","subtitle":"VIF Program","title":"Certification and Acceptance Specialist"}],"url":"https://www.linkedin.com/company/participatelearning"},{"company":"University of North Carolina at Chapel Hill","company_id":"university-of-north-carolina-at-chapel-hill","location":"","positions":[{"description":"Instructed first-year Russian course through a variety of educational strategies to cater to students’ various learning styles. Instructed first-year Russian course through a variety of educational strategies to cater to students’ various learning styles.","duration":"Aug 2004 May 2005 10 months","duration_short":"10 months","end_date":"May 2005","start_date":"Aug 2004","subtitle":"University of North Carolina at Chapel Hill","title":"Teaching Assistant, First-year Russian"}],"url":"https://www.linkedin.com/company/university-of-north-carolina-at-chapel-hill"},{"company":"University of Iowa","company_id":"university-of-iowa","location":"","positions":[{"description":"Maintained a positive living and learning environment on a residence hall floor consisting of 43 women; worked with a team of 25 other Resident Assistants and with Residence Life staff to promote a healthy and safe environment in a residence hall complex consisting of 1,200 students. Maintained a positive living and learning environment on a residence hall floor consisting of 43 women; worked with a team of 25 other Resident Assistants and with Residence Life staff to promote a healthy and safe environment in a residence hall complex consisting of 1,200 students.","duration":"Aug 2001 May 2003 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2003","start_date":"Aug 2001","subtitle":"University of Iowa","title":"Resident Assistant"}],"url":"https://www.linkedin.com/company/university-of-iowa"}]', '["Andrea Pino-Silva “There are few professionals that carry themselves with the degree of compassion, diligence, and thoroughness that Melissa brings into every work environment that she enriches. I had the pleasure of working with Melissa during my time at the University of North Carolina Office of Undergraduate Admissions, and quickly learned that her passion for student development goes beyond her job titles, and that her career is only one outlet for her lifelong commitment to mentoring and elevating students. Melissa is always willing to go the extra mile to support students struggling to find their spark, and always seeks to empower even the most hesitant young leaders to become their best selves. Throughout the years, I have worked with Melissa in my role as an educational and civil rights consultant, and have guest lectured in her classes on several occasions. I have noticed time, and time again that she challenges and elevates each student she works with, and always helps them see skills and interests in themselves that they would not otherwise see. Everyone who works with or is mentored by Melissa can only grow from her energizing, and passionate leadership. There is no one else like her. ”","Ian Helfrich “Melissa Kotacka is a dedicated and skilled admissions professional. She possesses leadership, organizational, and managerial talent that make her stand out from her cohort. As a natural leader, she develops rapport with individuals quickly and effortlessly, allowing her to create and manage productive teams of people with ease. This ease of communication enhances Melissa\'s innate capacity to develop the skills of others as well. Above all else, Melissa has a gift and passion for working with people. This is apparent from the first moment you engage her in discourse. Professional discussions with Melissa are always productive and easy as if you were working on a project with a life-long friend. Simply put: Melissa Kotacka is a life-changing person. If you work with her, you will somehow find yourself feeling more productive than you ever have before. From the first time you meet her, it\'s clear you are talking with an intellectual person who genuinely cares about you professionally and personally. That level of personal dedication makes her a fantastic director, admissions officer, and friend. ”"]'] User: ['Bari Schwarz, LCSW', "Experienced Human Resources Specialist with a demonstrated history of working in tech, hospital & health care industries. Both a NY-state certified psychotherapist and HR professional, with a Master's degree from Columbia University - Columbia School of Social Work. www.baridschwarz.com", 'Psychotherapist/Tech Recruitment & Communications', 'Better', '[{"company":"Better","company_id":"betterdotcom","industry":"Financial Services","location":null,"positions":[{"description":"","duration":"May 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"May 2021","subtitle":"Better","title":"Communications Manager"},{"description":"","duration":"Sep 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Sep 2019","subtitle":"Better.com","title":"Recruiter"}],"url":"https://www.linkedin.com/company/betterdotcom"},{"company":"Hammerhead","company_id":"hammerhead-io","location":"Greater New York City Area","positions":[{"description":"• Established hiring processes, best practices and HR policies within seed stage startup• Singularly sourced, recruited, and hired candidates (full cycle)• Initiated systems: PEO, code testing, wiki, onboarding/offboarding","duration":"Apr 2019 Aug 2019 5 months","duration_short":"5 months","end_date":"Aug 2019","start_date":"Apr 2019","subtitle":"Hammerhead","title":"Recruitment Consultant"}],"url":"https://www.linkedin.com/company/hammerhead-io"},{"company":"Cedar Inc.","company_id":"cedar-inc.","location":"","positions":[{"description":"• Oversaw full coordination of all company processes: L&D, NDA, HIPAA compliance; background checks; salary negotiations; coordination with council• Administrator to Applicant Tracking System & Payroll Provider• Tracked all company metrics: employee satisfaction, external reviews, job interests• Managed the entire interview process from time of recruitment throughout sending offer materials","duration":"Jan 2019 Mar 2019 3 months","duration_short":"3 months","end_date":"Mar 2019","start_date":"Jan 2019","subtitle":"Cedar Inc.","title":"People Operations Coordinator"}],"url":"https://www.linkedin.com/company/cedar-inc."},{"company":"Google","company_id":"google","location":"","positions":[{"description":"• Sole gMatch Specialist in NYC Office• Coordinated allocations of \\"Nooglers\\" to the appropriate Software Engineering Teams• Partnered with Recruiters from times of University Internships, throughout hiring processes• Specialized in coding languages, levels of software engineering stack to best support candidate experience• Provided career coaching• Supported larger business needs","duration":"Sep 2017 Sep 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2018","start_date":"Sep 2017","subtitle":"Google","title":"gMatch (Allocations) Specialist"}],"url":"https://www.linkedin.com/company/google"},{"company":"New York-Presbyterian Hospital","company_id":"new-york-presbyterian-hospital","location":null,"positions":[{"description":"• Provided counseling to pregnant females, postpartum women and their partners, regarding matters of maternal health and mental health• Trained hospital staff in Child Protective Services regulations, signs of Intimate Partner Violence and high-risk pregnancies• Implemented training tools for physicians to screen for Postpartum Depression","duration":"Oct 2013 Sep 2017 4 years","duration_short":"4 years","end_date":"Sep 2017","start_date":"Oct 2013","subtitle":"New York-Presbyterian Hospital","title":"Obstetric & Newborn Services Social Worker"},{"description":"• Collaborated with interdisciplinary team to devise treatment plans for patients admitted to the hospital, providing assessment, education and ongoing supportive counseling• Provided supervision to Social Work Students and Medical Students as they learned about Social Work in the field of practice• Conceived and launched an engagement program, which aimed to integrate new hires into the department and negate feelings of isolation• Was selected to present at Palliative Care Conferences and Ethics Committee Conferences on complex cases","duration":"Oct 2013 Feb 2016 2 years 5 months","duration_short":"2 years 5 months","end_date":"Feb 2016","start_date":"Oct 2013","subtitle":"New York-Presbyterian Hospital","title":"Inpatient Medicine Social Worker"}],"url":"https://www.linkedin.com/company/new-york-presbyterian-hospital"},{"company":"The Children\'s Hospital at Montefiore","company_id":"montefiore","location":"","positions":[{"description":"• Performed psychosocial assessments to patients and devised treatment plans• Organized, and co-facilitated weekly support group for teenagers living with Sickle Cell Anemia• Referred and championed families for: grants, financial assistance, generalized community support & services, education to schools regarding treatment process","duration":"Sep 2012 May 2013 9 months","duration_short":"9 months","end_date":"May 2013","start_date":"Sep 2012","subtitle":"The Children\'s Hospital at Montefiore","title":"Social Work Intern in Hematology/Oncology Unit"}],"url":"https://www.linkedin.com/company/montefiore"},{"company":"Lexington School and Center for the Deaf","company_id":"lexington-school-and-center-for-the-deaf","location":"","positions":[{"description":"• Provided weekly, long-term therapy sessions with a variety of deaf clients• Applied for and worked with a grant that offered career counseling to unemployed deaf women• Advocated for clients’ rights, as an underserved and largely excluded population","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Lexington School and Center for the Deaf","title":"Social Work Intern"}],"url":"https://www.linkedin.com/company/lexington-school-and-center-for-the-deaf"}]', '["Brian Oberholtzer “It was wonderful working with Bari. She was focused and efficient working through a large poll of applicants and all the while was exceedingly pleasant. She offloaded me quite a bit and we invented processes together that moved things along more and more efficiently. I be happy to work with her in the future.”","LinkedIn User “Bari has been an invaluable asset during our growth here at Hammerhead. She does not shy away from owning responsibility and has gone above and beyond when establishing processes and ensuring compliance. She willingly took on initiatives beyond recruitment and successfully saw them through to completion. A true teammate and a pleasure to work with. ”"]']### Assistant: The agent's job is to provide career counseling and guidance to students and professionals exploring their next steps, while the user is reaching out to the agent because they need assistance with tech recruitment and communications in their current role.
### Human: Agent: ['Trina Myrick', '20+ years as a P & C Insurance professional & Notary', 'P & C Insurance / Bonds / Notary', 'Robert M Trask Agency, Inc', '[{"company":"Robert M Trask Agency, Inc","company_id":null,"location":"Moses Lake, WA","positions":[{"description":"Personal Lines Producer in a locally owned independent insurance agency.","duration":"2000 - Present 21 years","duration_short":"21 years","end_date":"Present","start_date":"2000","subtitle":"Robert M Trask Agency, Inc","title":"Agent / Producer"}],"url":""}]', '["“Trina is part of a team at the Trask Insurance Agency. The integrity that is had for their customers needs during times of tragedy is untouched. If you have a claim you will have the help you need every step of the way and an assurance that you have someone on your side, no matter who the contractor or adjuster that you work with, you will know that they will do the best job for you because of this relationship. And when you go into the office she is very pleasant and good to work with.”","“Trina is a very personable agent who responds to my requests quickly and with recommendations. She\'s assisted myself and my family with our insurance needs for a number of years.”"]'] User: ['David Jurisz', 'At One Stop Insurance we move customers from their current auto and home owners insurance provider into our agency and save them money. If you are interested in saving money, please contact us asap. Specialties: Auto insurance, home owner insurance, life insurance, health insurance, commercial insurance, recreational vehicle insurance, boat insurance, etc...', 'Hands on Owner of One Stop Insurance, auto and home owners insurance specialist, service specialist, visionary.', 'One Stop Insurance', '[{"company":"One Stop Insurance","company_id":null,"location":"","positions":[{"description":"Providing customers with the service and products they deserve. Providing customers with the service and products they deserve.","duration":"Nov 2006 - Present 15 years 5 months","duration_short":"15 years 5 months","end_date":"Present","start_date":"Nov 2006","subtitle":"One Stop Insurance","title":"Owner"}],"url":""},{"company":"All Lines Insurance Agency, Inc.","company_id":null,"location":"","positions":[{"description":"Move prospects from any other insurance company into our agency with the goal of saving them money. Move prospects from any other insurance company into our agency with the goal of saving them money.","duration":"Feb 2002 Nov 2006 4 years 10 months","duration_short":"4 years 10 months","end_date":"Nov 2006","start_date":"Feb 2002","subtitle":"All Lines Insurance Agency, Inc.","title":"Agent"}],"url":""}]', '["Lee Diamond “I highly recommend Dave to anyone having a need for any type of insurance. He is a professional, hard worker who responds quickly to phone calls and is an honest, all around good person. Dave is very knowledgeable and helps his client find the right insurance for any situation. Anyone I have sent to Dave is totally pleased with his work.”","Lynne Garon “I hired Dave six years ago, initially just in search of better automotive insurance. In the years since, I have been so impressed with Dave\'s service and integrity that I now use him for all of my insurance needs, including health insurance, automotive insurance, and homeowner\'s insurance. He is an expert in his field and I strongly recommend him to others in need of a qualified, honest insurance agent.”"]']### Assistant: The agent's job is to provide customers with the service and products they deserve, and today the user is reaching out to the agent because they need to switch their auto and home owners insurance provider and save money.
### Human: Agent: ['Adrian Rice', 'A driven professional with experience in problem solving sales techniques. Experienced in leveraging relationships, multi channel selling and supporting sales teams. Ability to focus, scale and drive sales opportunities with direct and indirect sales channels. Experienced in helping salespeople become more effective with selling. Success driven, consistently exceeding quota. Strong leader, high integrity and loyalty.Proven Leadership Sales and selling training abilitiesOut of Box thinkingExtensive Wireless back groundMerchandising and displaysNew location start-upProblem solving*sales/motivational meetings.', 'Metro Development Manager at Metro by T-Mobile', 'Metro by T-Mobile', '[{"company":"Metro by T-Mobile","company_id":"t-mobile--metrobyt-mobile","industry":"Telecommunications","location":null,"positions":[{"description":"","duration":"Jan 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Metro by T-Mobile","title":"Metro Development Manager"},{"description":"","duration":"Jan 2006 - Present 15 years 11 months","duration_short":"15 years 11 months","end_date":"Present","start_date":"Jan 2006","subtitle":"Metro by T-Mobile","title":"Senoir Account Representative"}],"url":"https://www.linkedin.com/company/t-mobile--metrobyt-mobile"},{"company":"Zep Manufacturing","company_id":"acuity-specialty-products","location":"","positions":[{"description":"","duration":"Mar 2003 Jan 2006 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jan 2006","start_date":"Mar 2003","subtitle":"Zep Manufacturing","title":"Genesis sales manager"}],"url":"https://www.linkedin.com/company/acuity-specialty-products"},{"company":"ABC WAREHOUSE","company_id":null,"location":"","positions":[{"description":"","duration":"1990 2001 11 years","duration_short":"11 years","end_date":"2001","start_date":"1990","subtitle":"ABC WAREHOUSE","title":"Sales/Manager"}],"url":""}]', '["Veronica Wilkins “Adrian is regarded as being someone who executes tasks flawlessly. His determination and knowledge has accelerated his position within the dealer channel. Adrian has the capacity to manage, and provide overall value to any project or task he is assigned to. I would recommend Adrian to anyone looking for a goal oriented, driven, and passionate individual.”","Devin Gough “Honest, dependable, forthright and consistent are just a few words that best describe Adrian Rice. From a colleague point of view, his innovation to produce helpful sales tools has consistently led to a noticeable increase in revenue. But it’s not just the inside folk that reap the benefits of Adrian\'s expertise, I hear from outside business partners of our organization. Adrian\'s \\"tell it like it is\\" philosophy has helped a number of businesses shape and set realistic goals that positioned them for substantial growth. He is a true sales guru!”"]'] User: ['Davy Chang', 'Product guy with international experience, a UX background, a BS in Computer Science, and a Kellogg MBA.', 'Empowering restaurants with intelligent retail.', 'Re-branding in progress...', '[{"company":"Re-branding in progress...","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"","duration":"Apr 2020 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Re-branding in progress...","title":"COO"}],"url":""},{"company":"Verifone","company_id":"verifone","location":null,"positions":[{"description":"","duration":"Aug 2019 Apr 2020 9 months","duration_short":"9 months","end_date":"Apr 2020","start_date":"Aug 2019","subtitle":"Verifone","title":"Director, Software Product Management"},{"description":"","duration":"May 2018 Aug 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2019","start_date":"May 2018","subtitle":"Verifone","title":"VP, Software Product Management at ZIVELO (Acquired by Verifone)"},{"description":"","duration":"Apr 2017 May 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"May 2018","start_date":"Apr 2017","subtitle":"Verifone","title":"VP of Product at Oak Labs (Acquired by ZIVELO)"}],"url":"https://www.linkedin.com/company/verifone"},{"company":"ZOZI","company_id":"zozi","location":"San Francisco","positions":[{"description":"","duration":"2016 2017 1 year","duration_short":"1 year","end_date":"2017","start_date":"2016","subtitle":"ZOZI","title":"Senior Product Manager (Acquired by Peek)"}],"url":"https://www.linkedin.com/company/zozi"},{"company":"Woofspot","company_id":"woofspot","location":"San Francisco Bay Area","positions":[{"description":"","duration":"2015 2016 1 year","duration_short":"1 year","end_date":"2016","start_date":"2015","subtitle":"Woofspot","title":"Co-founder"}],"url":"https://www.linkedin.com/company/woofspot"},{"company":"Kurbo, Inc.","company_id":"kurbo-health","location":"Palo Alto, CA","positions":[{"description":"","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"Kurbo, Inc.","title":"Head of Product (acquired by Weight Watchers)"}],"url":"https://www.linkedin.com/company/kurbo-health"},{"company":"KIXEYE","company_id":"kixeye","location":"San Francisco","positions":[{"description":"","duration":"2013 2014 1 year","duration_short":"1 year","end_date":"2014","start_date":"2013","subtitle":"KIXEYE","title":"Mobile Product Manager"}],"url":"https://www.linkedin.com/company/kixeye"},{"company":"Electronic Arts (EA)","company_id":"electronic-arts","location":"Redwood Shores","positions":[{"description":"","duration":"2012 2013 1 year","duration_short":"1 year","end_date":"2013","start_date":"2012","subtitle":"Electronic Arts (EA)","title":"Product Manager (Contractor)"}],"url":"https://www.linkedin.com/company/electronic-arts"},{"company":"Rocket Internet SE","company_id":"rocket-internet-se","location":"Sydney, Australia and Beijing, China","positions":[{"description":"","duration":"2011 2012 1 year","duration_short":"1 year","end_date":"2012","start_date":"2011","subtitle":"Rocket Internet SE","title":"Product Manager"}],"url":"https://www.linkedin.com/company/rocket-internet-se"},{"company":"Activision","company_id":"activision","location":"Santa Monica, California","positions":[{"description":"","duration":"2010 2010 less than a year","duration_short":"less than a year","end_date":"2010","start_date":"2010","subtitle":"Activision","title":"MBA Intern"}],"url":"https://www.linkedin.com/company/activision"},{"company":"Isobar","company_id":"isobar","location":"New York, NY","positions":[{"description":"","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"Isobar","title":"Consultant"}],"url":"https://www.linkedin.com/company/isobar"},{"company":"BearingPoint","company_id":"bearingpoint","location":"New York, NY","positions":[{"description":"","duration":"2004 2007 3 years","duration_short":"3 years","end_date":"2007","start_date":"2004","subtitle":"BearingPoint","title":"Senior Management Analyst"}],"url":"https://www.linkedin.com/company/bearingpoint"}]', '["Diane Kerolus “I worked with Davy while I was a junior product manager at ZOZI. Davy is process-driven and is effective in driving change. I am always impressed by his drive, commitment, and ability to think outside the box. Davy cares about his teammates and co-workers, and this is evident in the processes that he helped build out at ZOZI. He took the initiative to ensure that there was streamlined communication between Engineering, Product and Sales by creating and maintaining a Development Tracker. Davy also led the way in coordinating efforts to build an internal Wiki for the Product team. Davy would be a great asset to any team and is an amazing leader. He acted as a mentor for me and many of us looked to him for his product management and user experience expertise. ”","Adam Brill “Davy and I worked closely together for 8 months and he was one of the most talented PMs that I\'ve had the pleasure to work with. He has a deep knowledge of the business drivers of online marketplaces and of UI/UX in general. He is also an advocate for and expert in the benefits of an agile product processes. Davy is a great communicator and has a knack for organizing chaos by seeking out and streamlining information from multiple teams and stakeholders. Davy is also a great team player and consistently demonstrated his versatility and drive to go above and beyond. For example, in a addition to his normal PM workload, he volunteered to manage a highly technical project to improve the company\'s cloud infrastructure.”"]']### Assistant: The agent's job is to leverage relationships and drive sales opportunities, and today they are reaching out to the user to discuss potential collaboration in empowering restaurants with intelligent retail.
### Human: Agent: ['Philip Colatrino', 'Distribution and sales building expert. Accomplished recruiter, marketer, and trainer in financial services Credentials: Master of Science Financial Services, Chartered Life Underwriter, Chartered Financial Consultant, Certified Funds Specialist Mission and Vision. To help and serve others. To work with an organization focused on and committed to developing niche products and implementing long-term strategic alliances with distribution channels and clients. Specialties: EXPERTISE AND KEY STRENGTHS Strategic Plans Organic Growth Distribution Revitalization Strategic Alliances Sustainable Long-term Relationships Niche Market Product Development Hybrid Wholesaling Creating Proactive Marketing Teams Increasing ROI –Marketing Strategies Selling Systems to Gather Assets Retaining Assets Under Management Sales Training Performance-based Compensation Plans P/L Sales and Marketing budgets Presentations Motivational Speaker', 'Retired Insurance company Senior Executive and Lovin it', 'none', '[{"company":"none","company_id":null,"location":"Oklahoma City, Oklahoma Area","positions":[{"description":"","duration":"Jan 2018 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Jan 2018","subtitle":"none","title":"Retired Insurance company Senior Executive and Lovin it!"}],"url":""},{"company":"Healthnet Ins./ Zeiders","company_id":null,"location":"","positions":[{"description":"Speaker and Trainer in Financial Management Speaker and Trainer in Financial Management","duration":"2009 Mar 2018 9 years","duration_short":"9 years","end_date":"Mar 2018","start_date":"2009","subtitle":"Healthnet Ins./ Zeiders","title":"Dept.of Defense Contract Trainer/Consultant"}],"url":""},{"company":"Institutional Life Division","company_id":null,"location":"","positions":[{"description":"As a point of sale expert I help Financial Advisors drive revenue in their practice by uncovering life insurance opportunities through a consultative approach matching strategies to client needs.Responsible for all institutional sales, backed by the best point of sale life insurance company in the industry with exceptional support including dedicated sales,service and unmatched underwriting capabilities. We are the go to company for serious advisers and their clients As a point of sale expert I help Financial Advisors drive revenue in their practice by uncovering life insurance opportunities through a consultative approach matching strategies to client needs.Responsible for all institutional sales, backed by the best point of sale life insurance company in the industry with exceptional support including dedicated sales,service and unmatched underwriting capabilities. We are the go to company for serious advisers and their clients","duration":"Mar 2014 Jan 2018 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jan 2018","start_date":"Mar 2014","subtitle":"Institutional Life Division","title":"Regional Sales Vice President"}],"url":""},{"company":"Colatrino Group","company_id":null,"location":"","positions":[{"description":"Marketing -Recruiting - Sales Training Consultant to Companies and IMO\'s Marketing -Recruiting - Sales Training Consultant to Companies and IMO\'s","duration":"2007 Oct 2014 7 years","duration_short":"7 years","end_date":"Oct 2014","start_date":"2007","subtitle":"Colatrino Group","title":"Principal"}],"url":""},{"company":"Sagicor Life Inc","company_id":"sagicor-life-insurance-company-usa","location":"","positions":[{"description":"","duration":"Mar 2006 Sep 2007 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2007","start_date":"Mar 2006","subtitle":"Sagicor Life Inc","title":"Sr.VP Chief Marketing Officer"}],"url":"https://www.linkedin.com/company/sagicor-life-insurance-company-usa"},{"company":"American Fidelity Life Assurance","company_id":null,"location":"","positions":[{"description":"National Sales and Marketing for independent Agent/MGA National Sales and Marketing for independent Agent/MGA","duration":"Dec 2002 Mar 2006 3 years 4 months","duration_short":"3 years 4 months","end_date":"Mar 2006","start_date":"Dec 2002","subtitle":"American Fidelity Life Assurance","title":"VP National Sales Director"}],"url":""}]', '["Marilyn Guhl “Philip has a wealth of knowledge to create wealth. He has been very patient with me and my inability to view money from an emotional status. His financial information is excellent if you just follow it. He has always been willing to help me regardless of the physical distance and time between us. If you need to know how to handle your finances, especially if you\'re young, follow his advise.”","Stephen Ryland “I worked alongside Phil at National Guard events all across Oklahoma. He was always fun to be around, a great presenter, and good a communicating his financial knowledge, whether in a group, or one on one.”"]'] User: ['Ronnie Northcutt', 'Experienced Sales Manager with a demonstrated history of working in the oil & energy industry. Skilled in Gas, Petroleum, Budgeting, Operations Management, and Oilfield. Strong operations professional with a Bachelor of Science (BS) focused in Business Administration and Management, General from LeTourneau University.', 'CEO of ME at Retired', 'Retired', '[{"company":"Retired","company_id":"quad-security-services","industry":"Management Consulting","location":"Houston, Texas, United States","positions":[{"description":"currently working to adapt to life after 50 plus years working - NOT a bad job at all! currently working to adapt to life after 50 plus years working - NOT a bad job at all!","duration":"Apr 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Retired","title":"CEO of ME"}],"url":"https://www.linkedin.com/company/quad-security-services"},{"company":"Weatherford","company_id":"weatherford","location":"Houston Texas","positions":[{"description":"Project manager, and manufacturing Manager, working within the manufacturing division of Weatherford Inc. Project manager, and manufacturing Manager, working within the manufacturing division of Weatherford Inc.","duration":"May 2018 Apr 2021 3 years","duration_short":"3 years","end_date":"Apr 2021","start_date":"May 2018","subtitle":"Weatherford","title":"Senior Projcts Manager"}],"url":"https://www.linkedin.com/company/weatherford"},{"company":"Baker Hughes, a GE company","company_id":null,"location":"Houston Tx","positions":[{"description":"Currently coach and lead sales team for Wellbore Cleanup tools, Through Tubing Fishing, R &S, WOS. Teams are located in Houston, Lafayette and New Orleans. Currently coach and lead sales team for Wellbore Cleanup tools, Through Tubing Fishing, R &S, WOS. Teams are located in Houston, Lafayette and New Orleans.","duration":"Apr 2005 Mar 2018 13 years","duration_short":"13 years","end_date":"Mar 2018","start_date":"Apr 2005","subtitle":"Baker Hughes, a GE company","title":"Wellbore Recovery Sales Manager"}],"url":""},{"company":"PetroQuip Energy Services","company_id":"petroquip-energy-services","location":"Waller Texas","positions":[{"description":"NA Manager - Responsible for Production and Testing of tubing connections and proprietary line of downhole production equipment. As responsible and assisted with the construction of new Production facilities in Waller TX NA Manager - Responsible for Production and Testing of tubing connections and proprietary line of downhole production equipment. As responsible and assisted with the construction of new Production facilities in Waller TX","duration":"Oct 2010 Mar 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2012","start_date":"Oct 2010","subtitle":"PetroQuip Energy Services","title":"North American Manager"}],"url":"https://www.linkedin.com/company/petroquip-energy-services"},{"company":"Baker Hughes","company_id":null,"location":"","positions":[{"description":"","duration":"2005 Sep 2010 5 years","duration_short":"5 years","end_date":"Sep 2010","start_date":"2005","subtitle":"Baker Hughes","title":"account manager III"}],"url":""},{"company":"Balmoral Group Int\'l","company_id":null,"location":"","positions":[{"description":"Manage and direct all production functions, maintenance, and testing of product. Responsible for 200 plus employees, budgets, and procurement group. Manage and direct all production functions, maintenance, and testing of product. Responsible for 200 plus employees, budgets, and procurement group.","duration":"2000 2005 5 years","duration_short":"5 years","end_date":"2005","start_date":"2000","subtitle":"Balmoral Group Int\'l","title":"VP operations"}],"url":""},{"company":"CRP Group Ltd","company_id":null,"location":"","positions":[{"description":"","duration":"2000 2005 5 years","duration_short":"5 years","end_date":"2005","start_date":"2000","subtitle":"CRP Group Ltd","title":"VP of Manufacturing and Operations"}],"url":""},{"company":"Beaird Industries","company_id":null,"location":"","positions":[{"description":"","duration":"1999 2000 1 year","duration_short":"1 year","end_date":"2000","start_date":"1999","subtitle":"Beaird Industries","title":"VP Operation and Manufacturing"}],"url":""}]', '["Rodney Lanning “I had the opportuntiy to work with Ronnie on several occasions in presenting products and solutions for Shell Oil. Ronnie is a proven team leader and team player in achieving objectives Ronnie always took the time to explain to me BOT products and services. He is a valuable asset to Baker Hughes.”","Matt Crowder “Ronnie is an excellent leader with the ability to motivate teams to achieve objectives. At Axelson/Dresser Oil Tools, Ronnie\'s leadership resulted in an organization that ran like a well-oiled machine. He is a great communicator who is serious about reaching objectives through hard work and determination. Ronnie is well-respected by all reports, peers, and superiors. Ronnie also has a solid business mind and able to manage budgets, resources, and materials. Under his leadership, our factory experienced maximum productivity and the best possible use of equipment and resources. Ronnie\'s presence at Axelson/Dresser Oil Tools had an immense impact on the overall production of the factory. I would recommend Ronnie for any type of high level operations positions.”"]']### Assistant: The agent's job is to provide financial services and expertise, while today the user is reaching out to the agent because they need assistance in managing their finances after retiring from the oil & energy industry.
### Human: Agent: ['Thedies Broussard', 'Thedies Broussard(Known as The Style Master) is among the TOP Wardrobe Stylist/Image Builders within the Houston and Surrounding areas! Her Experience Spans Over 15 Years. She has STYLED Professionals, Celebrities and Those Individuals wanting a Polished Look! She Carries her Own Unique Traditional and Plus size Fashions. A Variety of Services are provided By The Style Master Including: Makeovers Personal Wardrobe Styling On Site Photoshoot Wardrobe Styling Closet Organizing Public speaking Fashion Show Production and so much more! We’d LOVE to get you BOOKED and STYLED by The Style Master! She is more than capable of assisting with ALL your Wardrobe needs! Specialties: Having an eye for what looks good on all Body types!', 'The Style Master', 'Thedies The StyleMaster', '[{"company":"Thedies The StyleMaster","company_id":null,"location":"Houston,Texas","positions":[{"description":"I\'d love to become your Wardrobe Stylist/Image Builder! With over 15 years experience Styling Professionals and Celebrities I\'d love to add you to my Client list.....I carry my Own Unique Traditional and Curvy Girl Garments that can be mailed to you and arrive at your door within 7 days... Some of my styling services include Head to toe Makeovers Personal Wardrobe styling On site Photoshoot Wardrobe styling Closet Organizing Fashion Show Production Accessorizing and so much more.......I throw AWESOME Styling Parties for you and your girlfriends where there is Styling, Facials and fun!! Please SHARE me with your FRIENDS and FAMILY! I\'d really APPRECIATE if you could take a SECOND and LIKE my Fan Page! https://www.facebook.com/ThediesTheStyleMaster/ I look forward to Hearing from you and remember I am here for ALL your WARDROBE needs! Stay Fabulous! The Style Master","duration":"2000 - Present 22 years","duration_short":"22 years","end_date":"Present","start_date":"2000","subtitle":"Thedies The StyleMaster","title":"Wardrobe Stylist/Image Builder"}],"url":""}]', '["Melody G. “Thedies is a fashion pro! If you are in need of a wardrobe update or even a style makeover, she is your woman. She is always eager to help out and is a fashion force to be reckoned with. It is always a pleasure working with her.”","Natasha Caesar “Thedies is very good at what she does and I\'d hire her to works with me again in a heartbeat! Great customer service and very driven! She\'s so helpful and I love her awesome style! Natasha Caesar, CEO Skone Cosmetics”"]'] User: ['Alicia Deven Clark', 'Unique, ever-changing, ever-learning, a keen observer, reliant, passionate, emotional, organized, active, healthy, positive, naturalist, people-person... just ask :)Specialties: Stunts, Weaponry, Assorted Guns, Aerobics, Modeling, Dancing, Acting, Creating', 'SAG-AFTRA Actress, Professional Model, Singer, Lyricist at Productions Plus, Freelance Go-Go Dancer', 'Noir Leather', '[{"company":"Noir Leather","company_id":"noir-leather","industry":"Retail","location":"","positions":[{"description":"Advisor and sales for all your fashional fetish needs. Where fetish meets the kinky side of fashion.","duration":"2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"2015","subtitle":"Noir Leather","title":"Retail Sales Associate"}],"url":"https://www.linkedin.com/company/noir-leather"},{"company":"The IGroup Model & Talent Management","company_id":null,"location":"Greater Detroit Area","positions":[{"description":"SAG AFTRA National CommercialsCompanies worked for: USAADELTAMinute Maid Orange JuiceCitibankTeam DetroitAlly AutoBlue Cross Blue Shield MichiganSony -- Hip Shot DotEminem (Music Video)","duration":"Jan 2014 - Present 7 years 7 months","duration_short":"7 years 7 months","end_date":"Present","start_date":"Jan 2014","subtitle":"The IGroup Model & Talent Management","title":"Actress Model"}],"url":""},{"company":"Productions Plus – The Talent Shop","company_id":"productions_plus_the_talent_shop","location":"","positions":[{"description":"SAG-AFTRADial A Prayer (starring William Macy and Brittany Snow)YouTubeFord","duration":"2014 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"2014","subtitle":"Productions Plus – The Talent Shop","title":"Actress Model"}],"url":"https://www.linkedin.com/company/productions_plus_the_talent_shop"},{"company":"Resin Queen","company_id":null,"location":"","positions":[{"description":"Original Rock band based out of Detroit Rock City. Currently on recording hiatus due to our lead guitarist recoverong from open heart surgery. Stay tuned. m/","duration":"2013 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"2013","subtitle":"Resin Queen","title":"Frontwoman/ Lyricist/ Composer"}],"url":""}]', '["“She is an extremely talented actress able to adapt to the characters she plays and she adds creativity to go along with her personality. Great insight and thought goes into each performance she does. She has an amazing talent to bring a character to life with great heart and care.”","“Alicia worked great on set. We pushed long hours, and she was there with us, aiming for a top notch product. She\'s dedicated, motivated and always interested in what she works on.”"]']### Assistant: The agent's job is to provide wardrobe styling and image building services, and today the user is reaching out to the agent because they need assistance with their unique fashion needs and a style makeover.
### Human: Agent: ['Chris Aldrich', 'I am passionate about understanding the complex details of technology as well as the "big picture" of how it plays out to accomplish business needs. I also absolutely love programming in Java, and working with databases and data technologies!', 'Software Engineer III at Trek Bicycle', 'Trek Bicycle', '[{"company":"Trek Bicycle","company_id":"trekbikes","industry":"Sporting Goods Manufacturing","location":"Waterloo, Wisconsin","positions":[{"description":"Develop backend of e-commerce platform, with a focus on B2B, implementing business rules and integrating with other systems. Technologies used: Java, XML, Spring, JUnit, Mockito, Apache POI, REST, JSON, SAP Commerce Cloud/Hybris, Flexible Search Query, ImpEx, SQL Server, IntelliJ, Azure Data Studio. Exposure to Vue, JavaScript. Develop backend of e-commerce platform, with a focus on B2B, implementing business rules and integrating with other systems. Technologies used: Java, XML, Spring, JUnit, Mockito, Apache POI, REST, JSON, SAP Commerce Cloud/Hybris, Flexible Search Query, ImpEx, SQL Server, IntelliJ, Azure Data Studio. Exposure to Vue, JavaScript.","duration":"Oct 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Trek Bicycle","title":"Software Engineer III"}],"url":"https://www.linkedin.com/company/trekbikes"},{"company":"New Resources Consulting","company_id":"new-resources-consulting","location":"Milwaukee, Wisconsin","positions":[{"description":"Apr 2019 to Oct 2019: Working with a client on a master order guide system. Technologies used: C#, .NET Core 2.0, XUnit, Moq, PostgreSQL, SQL (functions/stored procedures), Visual Studio, VS Code, DBeaver, with some exposure to React and Redux.Jan 2019 to Apr 2019: Worked with a client on an enrollment system. Technologies used: Spring Boot, Spring Data JPA, Hibernate, Spring AMQP & RabbitMQ, JUnit, Mockito, YAML, Swagger, Gradle, IntelliJ, Squirrel, GitLab Apr 2019 to Oct 2019: Working with a client on a master order guide system. Technologies used: C#, .NET Core 2.0, XUnit, Moq, PostgreSQL, SQL (functions/stored procedures), Visual Studio, VS Code, DBeaver, with some exposure to React and Redux.Jan 2019 to Apr 2019: Worked with a client on an enrollment system. Technologies used: Spring Boot, Spring Data JPA, Hibernate, Spring AMQP & RabbitMQ, JUnit, Mockito, YAML, Swagger, Gradle, IntelliJ, Squirrel, GitLab","duration":"Jan 2019 Oct 2019 10 months","duration_short":"10 months","end_date":"Oct 2019","start_date":"Jan 2019","subtitle":"New Resources Consulting","title":"Java Developer"}],"url":"https://www.linkedin.com/company/new-resources-consulting"},{"company":"Ki Mobility","company_id":"ki-mobility","location":"Stevens Point, Wisconsin","positions":[{"description":"I supported and enhanced existing applications, both web-based and non-web-based. I also helped to write new applications. For these I worked with Java, Struts 2, Hibernate, and some HTML, CSS, JavaScript, AJAX, JSON, jQuery, and Struts 2 jQuery plugin.I was also the \\"unofficial\\" database administrator. I worked with SQL Server and helped to keep our databases happy and healthy. I worked with backups/restores, general maintenance (indexes, stats, DBCC CHECKDB), and also tuning and design.Helped with creating reporting databases and their feeds. Helped with creating indexes and views over the databases. Helped with designing reports using Apache POI.Helped with bringing QlikSense Enterprise in house. Have worked with bringing in and associating data. Designing dashboards. Administrating promotion of dashboards, assigning security and tokens, and scheduling data reload/refresh tasks.Worked on building a data warehouse using the Kimball methodology of dimensional modelling.","duration":"Feb 2015 Jan 2019 4 years","duration_short":"4 years","end_date":"Jan 2019","start_date":"Feb 2015","subtitle":"Ki Mobility","title":"Developer"}],"url":"https://www.linkedin.com/company/ki-mobility"},{"company":"Church Mutual Insurance Company","company_id":"church-mutual","location":null,"positions":[{"description":"Responsible for operational and performance database administration. Prioritizing work for team based on company projects. Developing a training path for future DBAs with Church Mutual. Scripting DDL changes for our reporting repositories/warehouses. Identifying areas for automation to increase efficiency of our department. Working with the Business Intelligence unit to develop views over our reporting repository to provide insight into data from some of our systems. Designing a reporting repository for our pricing simulation engine system. Reviewing other teams designs/queries. Learning database security (especially with regards to IBM DB2 LUW 9.7 and newer), especially as relates to RBAC,RCAC, trusted contexts, and restricted databases.Beginning to implement some DB2 10.5 databases.Performing security audits and beginning to migrate to a more secure implementation based on RBAC.Self training and cross training on Microsoft SQL Server to begin taking over DBA responsibilities of our in house MS SQL Server databases from the Windows Admins.","duration":"Dec 2013 Feb 2015 1 year 3 months","duration_short":"1 year 3 months","end_date":"Feb 2015","start_date":"Dec 2013","subtitle":"Church Mutual Insurance Company","title":"Advisory Database Administrator"},{"description":"Working in multiple areas: operations, performance, and some application design. Learning how to become an expert at DB2 LUW.Researching and setting up best practices, especially as related to operations and performance.Instrumental in developing a set of scripts to automate deployment of databases to our development environment for a large project that has multiple work stream teams. Each team has their own development \\"sand box\\" environment and requires deployments at least once every two weeks. The automation saved time on the part of us DBA\'s and also speeds up development time for our work streams, which are distributed globally.Begun automation of maintenance scripts which perform reorgs, runstats, flush package cache, rebinds, and backups.Implemented automatic retention maintenance for our full backups (both online and offline) and our archived transaction logs to save on disk and unnecessary intervention.Have begun working with our data warehouse and data marts. Looking at how best to deploy them and will soon start on performance analysis of them","duration":"Mar 2012 Dec 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Dec 2013","start_date":"Mar 2012","subtitle":"Church Mutual Insurance Company","title":"Database Administrator"},{"description":"Continued to lead architecture efforts, especially in the areas of integration. Member of the Solution Design, Forms Document Output, and Claims Integration teams. Focused on designing solutions that would allow our new system to communicate with legacy systems. Designed usage of JMS, web services intefaces, and led an effort to map data between the legacy Claims system and the generic \\"Data Slice\\" services available in the new system.","duration":"Jun 2011 Feb 2012 9 months","duration_short":"9 months","end_date":"Feb 2012","start_date":"Jun 2011","subtitle":"Church Mutual Insurance Company","title":"Development Engineer"},{"description":"Became a technical lead on the \\"Quote Manager\\" team. Became intimate with almost all areas of the system. Lead design considerations for future enhancements to the product. Assisted with planning releases. Continued to actively develop for the product until about 2005 - 2006.Helped with leading the migration of our Java technologies from Java 1.3 and 1.4 to Java 5. Helped pioneer the migration of our Java EE applications from WebSphere Application Server 5.0 to 6.1.Helped pioneer the use of WebSphere Process Server and WebSphere Enterprise Serivce Bus along with the IDE WebSphere Integration Developer. Lead investigation into how to utilize the technologies. Tested proof-of-concepts. Documented how-tos.Around 2007 began to join a large project called \\"OCNS\\" that was a major system rewrite. Have been a member of the Application Architecture, Solution Design, Environments, Non-Functional Requirements, Forms Document Output, and Product Management Support teams. Took on more of an architectural role, leading the design and architecture that technical teams followed. Also explored and documented usages of the JNDI, JAAS, JMX APIs for differing projects that needed it. Assisted in the design of a generic error handling module and the use of error codes and building an error code lexicon.","duration":"Jul 2006 Jun 2011 5 years","duration_short":"5 years","end_date":"Jun 2011","start_date":"Jul 2006","subtitle":"Church Mutual Insurance Company","title":"Senior Programmer"},{"description":"Worked on a Java EE project called \\"Quote Manager\\", which is used by the sales force to sell insurance quotes. This was a Java Web Start rich client front end that used Java Messaging Services (JMS) to talk to a Java EE backend run in IBM\'s WebSphere Application Server. Was one of the developers on the team. Assisted with production rollout, further development on the product, and second-level support.","duration":"Jun 2003 Jul 2006 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jul 2006","start_date":"Jun 2003","subtitle":"Church Mutual Insurance Company","title":"Programmer"}],"url":"https://www.linkedin.com/company/church-mutual"}]', '["Scott Hayes “Chris participated in the worldwide 2013 DB2\'s GOT TALENT contest sponsored by IDUG, DBI Software, KBCE, HLS Technologies, Responsive Systems, and Triton Consulting. Even though he placed 4th across a field of dozens of contestants, he\'s a winner in my book. Chris skillfully demonstrated his DB2 LUW knowledge in a series of short presentations that consistently captured large numbers of favorable votes from the DB2 community. His tips and advice were very useful and often creative. I admire both his technical and \\"soft\\" skills. My perception is that he is a man of great character and conviction, he\'s dedicated and loyal, and I\'m sure he\'d be enjoyable to work with on a regular basis. Kind regards, Scott”","Mohankumar Saraswatipura “I worked with Chris during the DB2’s Got Talent 2013 contest. I am impressed by his technical (DB2 in specific) and presentation skills. I am sure he will always be a great asset to the organization.”"]'] User: ['Brandon Wong', 'Looking to learn. Specialties: Languages: GWT, Java/J2EE, JavaScript, JSP, HTML, XML, CSS, Flex AS Application Servers: Tomcat, JBoss Databases: SQL Server, MySQL, Oracle IDEs: Eclipse, MyEclipse Testing: JUnit Bug Tracking: Jira Source control: CVS, SVN, TortoiseSVN Additional Tools: Hibernate, DWR - Ajax', 'Software Sr Engineer - Wells Fargo', 'Wells Fargo', '[{"company":"Wells Fargo","company_id":"wellsfargo","industry":"Financial Services","location":null,"positions":[{"description":"","duration":"Sep 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Wells Fargo","title":"Software Sr Engineer"},{"description":"Working on both front and back systems for our International Trade group, to process Letters of Credit. The system utilizes Flex, Java, Hibernate and JBoss.","duration":"May 2010 Sep 2021 11 years 5 months","duration_short":"11 years 5 months","end_date":"Sep 2021","start_date":"May 2010","subtitle":"Wells Fargo","title":"Web Developer"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"The Revere Group","company_id":"the-revere-group","location":"","positions":[{"description":"Worked in the Open Systems practice, where we did custom software and web application development. Worked in the Open Systems practice, where we did custom software and web application development.","duration":"Jul 2007 Jul 2009 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2009","start_date":"Jul 2007","subtitle":"The Revere Group","title":"Consultant"}],"url":"https://www.linkedin.com/company/the-revere-group"},{"company":"Applebees International","company_id":"applebees-international","location":"","positions":[{"description":"","duration":"Apr 2001 Jun 2003 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jun 2003","start_date":"Apr 2001","subtitle":"Applebees International","title":"Waiter"}],"url":"https://www.linkedin.com/company/applebees-international"}]', '["Scott Jensen “Brandon surpassed my initial expectations. His knowledge was certainly expert, but he was not forceful with his opinions. The techniques he showed me have increased my personal productivity.”","David Wolverton “Brandon is a reliable developer who gets things done, picks up new technologies quickly, can self-direct, and produces good quality designs and code. He\'s also a fun guy and a pleasure to work with.”"]']### Assistant: The agent's job is to understand technology and its business implications, and today they are reaching out to the user because they need to discuss a potential collaboration on a software development project involving Java, Flex, and databases.
### Human: Agent: ['Brian Looser', 'Successful team builder seeking an opportunity to utilize expert leadership in developing, motivating and directing team efforts toward a common goal. Effective leader of diverse teams supporting process development and lead team’s technical growth. Organization is the key to successful multitasking and supporting simultaneous multiple team efforts.', 'Technical Project Manager at Proctor Loan Protector Insurance', 'Proctor Loan Protector', '[{"company":"Proctor Loan Protector","company_id":"proctor-loan-protector","industry":"Insurance","location":"Troy, Michigan, United States","positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Proctor Loan Protector","title":"Technical Project Manager"}],"url":"https://www.linkedin.com/company/proctor-loan-protector"},{"company":"Merkle","company_id":"merkle","location":"Southfield, Michigan","positions":[{"description":"Working on a loyalty platform with multiple clients, and leading the alteration to have reporting embedded with PowerBI. Restructured Kanban process to aid in reprioritizing work for the for Data Engineers without their involvement to increase their throughput. Managed a team with varied technical skills, responsibilities include oversight of front-end and back-end development as well as Adobe content authors, focused on process improvements and team growth. Working on a loyalty platform with multiple clients, and leading the alteration to have reporting embedded with PowerBI. Restructured Kanban process to aid in reprioritizing work for the for Data Engineers without their involvement to increase their throughput. Managed a team with varied technical skills, responsibilities include oversight of front-end and back-end development as well as Adobe content authors, focused on process improvements and team growth.","duration":"Oct 2019 Dec 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2020","start_date":"Oct 2019","subtitle":"Merkle","title":"Director, Technology"}],"url":"https://www.linkedin.com/company/merkle"},{"company":"FordDirect","company_id":"forddirect","location":null,"positions":[{"description":"Leading Data Capture and Enablement team to improve the analytic report quality through process improvements. Supporting consumer tracking for Digital Advertising including tagging opportunities through other products like a shared dynamic landing page through the use of Adobe DTM and Google tagging.","duration":"Mar 2018 Oct 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2019","start_date":"Mar 2018","subtitle":"FordDirect","title":"Senior Technology Manager"},{"description":"Managing Ford and Lincoln Dealer Website Services, Datafeeds team, Domain purchases, the Elite Plus platform with 2500+ customized dealer sites. Supported implementation of several projects such as: Click To Purchase, specific state Privacy Policies, Tier 1 website links, Service Scheduling, etc. Managed team budget.","duration":"Mar 2017 Oct 2019 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2019","start_date":"Mar 2017","subtitle":"FordDirect","title":"Senior Techology Manager"},{"description":"Manager, Technology – DealerConnection 09/2012-03/2017Completed the separation of the Ford and Lincoln dual dealer sites into separate dealer sites, worked with Ford of Canada accommodating their unique requirements. Launched a new dealer customizable website platform that is currently supporting more than 2000+ unique dealer sites, launched 80-100 new sites a month. Using my experience I also directed the creation of a new scalable PMO LITE process. Now supporting a Digital Retail Experience for the Tier 3 DealerConnection platforms.Manager, Technology – Tier 1 06/2011-09/2012Managed projects including a redesign for Ford Racing, the discovery for a new Ford Global Solution and other projects communicating updates to Ford Digital Managers. Also coordinated Tier 1 PMs with their projects and supported their status presentations. I was responsible for several platforms Application Control Reviews and Infrastructure Control Reviews were maintained with Ford IT.","duration":"Jun 2011 Mar 2017 5 years 10 months","duration_short":"5 years 10 months","end_date":"Mar 2017","start_date":"Jun 2011","subtitle":"FordDirect","title":"Technology Manager"}],"url":"https://www.linkedin.com/company/forddirect"},{"company":"Halo Group","company_id":"halo-group","location":null,"positions":[{"description":"Assigned to FordDirect working on the NextGen projects as a Project Manager after a year of consulting on Content Management. Projects include working with reveal sites for Fiesta, Focus and Edge, adding Accessories, Rapid Specs, Save and Share experiences to enhance the user\'s experience.","duration":"Apr 2008 Jun 2011 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jun 2011","start_date":"Apr 2008","subtitle":"Halo Group","title":"Project Manager and Content Management Consultant - FordDirect"},{"description":"Managed MediaBin Digital Asset Management system with team of 8 people while playing a key role with the Ford Motor Company Client. Ran projects to update MediaBin system as well as directing new web applications to provide system processes required by the Ford client.","duration":"Aug 2006 Mar 2008 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2008","start_date":"Aug 2006","subtitle":"Halo Group","title":"MediaBin Digital Asset Manager"}],"url":"https://www.linkedin.com/company/halo-group"}]', '["Eric Natzke “I worked with Brian within the Promotions & Loyalty Services group of Merkle. Brian had great attention to detail and very responsive when it came to daily tasks. He showed initiative within the workstreams we worked together in and I really enjoyed when Brian and I had a chance to work close on initiatives. Brian provides a positive impact to any teams he worked with and I would highly recommend him.”","Warren II Calcaterra “Brian Looser isn\'t only a fantastic and precise Leader but also an inspiring person. He consistently demonstrated his commitment to the team and a driven work ethic with a commitment to success. He is very thorough in everything he does and can be depended upon to get the job done. He is not only a reliable and forward thinking Leader but also an inspiring team player. Ambitious and independent expert. He denotes a lot of analytical capability and willingness for both his personal & professional development. I thoroughly enjoyed working with him at FordDriect.”"]'] User: ['Larry Nebel', 'I am a full service Realtor and list homes for sale and assist buyers in identifying and purchasing homes. If you would like additional information, give me a call at 877-689-3267.', 'Retired at Retired r Us', 'Retired r Us', '[{"company":"Retired r Us","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2011 - Present 11 years 1 month","duration_short":"11 years 1 month","end_date":"Present","start_date":"Jan 2011","subtitle":"Retired r Us","title":"Retired"}],"url":""},{"company":"Arbors on Main - Hendersonville, TN","company_id":null,"location":"","positions":[{"description":"Retired Retired","duration":"Jan 2007 Nov 2014 7 years 11 months","duration_short":"7 years 11 months","end_date":"Nov 2014","start_date":"Jan 2007","subtitle":"Arbors on Main - Hendersonville, TN","title":"TIC Owner"}],"url":""},{"company":"Personal investor","company_id":null,"location":"","positions":[{"description":"","duration":"1997 2013 16 years","duration_short":"16 years","end_date":"2013","start_date":"1997","subtitle":"Personal investor","title":"Principal"}],"url":""},{"company":"Marriott Renaissance Rutherford NJ","company_id":null,"location":"","positions":[{"description":"A group for investors in the Moody Marriott Renaissance in Ruthiorford NJ A group for investors in the Moody Marriott Renaissance in Ruthiorford NJ","duration":"Nov 2007 Jan 2012 4 years 3 months","duration_short":"4 years 3 months","end_date":"Jan 2012","start_date":"Nov 2007","subtitle":"Marriott Renaissance Rutherford NJ","title":"TIC Owner"}],"url":""},{"company":"Alain Pinel Realtors","company_id":"alain-pinel-realtors","location":"","positions":[{"description":"List and sell real estate List and sell real estate","duration":"Sep 2005 Jan 2012 6 years 5 months","duration_short":"6 years 5 months","end_date":"Jan 2012","start_date":"Sep 2005","subtitle":"Alain Pinel Realtors","title":"Realtor Associate"}],"url":"https://www.linkedin.com/company/alain-pinel-realtors"},{"company":"Pavilions Apartments","company_id":"pavilion","location":"","positions":[{"description":"A TIC investment in at 240 unit apartment complex in Alburquerque NM which I personally own A TIC investment in at 240 unit apartment complex in Alburquerque NM which I personally own","duration":"Jun 2004 Jun 2011 7 years 1 month","duration_short":"7 years 1 month","end_date":"Jun 2011","start_date":"Jun 2004","subtitle":"Pavilions Apartments","title":"TIC Owner"}],"url":"https://www.linkedin.com/company/pavilion"},{"company":"Welton Street Investments, LLC","company_id":"welton-street-investments","location":"","positions":[{"description":"I specialize in providing tax efficient options for highly appreciated Real Estate investments. One vehicle I sell is Tennant in Common (TIC) fractional interest investments in investment grade Real Estate which are designed to provide 1031 replacement properties for investors with good income and no personal management requirements. If you would like additional information give me a call at 877-689-3267. I specialize in providing tax efficient options for highly appreciated Real Estate investments. One vehicle I sell is Tennant in Common (TIC) fractional interest investments in investment grade Real Estate which are designed to provide 1031 replacement properties for investors with good income and no personal management requirements. If you would like additional information give me a call at 877-689-3267.","duration":"Feb 2007 Dec 2009 2 years 11 months","duration_short":"2 years 11 months","end_date":"Dec 2009","start_date":"Feb 2007","subtitle":"Welton Street Investments, LLC","title":"Registered Representative"}],"url":"https://www.linkedin.com/company/welton-street-investments"},{"company":"Burch & Company","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2004 Feb 2007 2 years 8 months","duration_short":"2 years 8 months","end_date":"Feb 2007","start_date":"Jul 2004","subtitle":"Burch & Company","title":"Registered Representative"}],"url":""},{"company":"Empire Realty Associates","company_id":"empire-realty-associates","location":"","positions":[{"description":"","duration":"Jul 2003 Sep 2005 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2005","start_date":"Jul 2003","subtitle":"Empire Realty Associates","title":"Realtor Associate"}],"url":"https://www.linkedin.com/company/empire-realty-associates"},{"company":"Pacific Union Real Estate","company_id":"pacific-union-international","location":"","positions":[{"description":"","duration":"Jan 2000 Jul 2003 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jul 2003","start_date":"Jan 2000","subtitle":"Pacific Union Real Estate","title":"Realtor Associate"}],"url":"https://www.linkedin.com/company/pacific-union-international"},{"company":"United Electronic Printers Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 1987 Jan 2000 12 years 2 months","duration_short":"12 years 2 months","end_date":"Jan 2000","start_date":"Dec 1987","subtitle":"United Electronic Printers Inc.","title":"CEO"}],"url":""},{"company":"PacTel Spectrum Services","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1985 Jul 1987 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 1987","start_date":"Jul 1985","subtitle":"PacTel Spectrum Services","title":"VP Sales"}],"url":""},{"company":"Telcom General","company_id":null,"location":"","positions":[{"description":"Owned by British Petroleum Owned by British Petroleum","duration":"Feb 1984 Jul 1985 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 1985","start_date":"Feb 1984","subtitle":"Telcom General","title":"VP Sales"}],"url":""},{"company":"Uninet","company_id":"uninet","location":"","positions":[{"description":"Owned By United Telecommunications Owned By United Telecommunications","duration":"Jul 1979 Feb 1984 4 years 8 months","duration_short":"4 years 8 months","end_date":"Feb 1984","start_date":"Jul 1979","subtitle":"Uninet","title":"VP Sales"}],"url":"https://www.linkedin.com/company/uninet"},{"company":"United Computing (Uninet)","company_id":null,"location":"","positions":[{"description":"Owned by United Telecommunications Owned by United Telecommunications","duration":"Jul 1979 Feb 1984 4 years 8 months","duration_short":"4 years 8 months","end_date":"Feb 1984","start_date":"Jul 1979","subtitle":"United Computing (Uninet)","title":"VP Sales"}],"url":""},{"company":"United Telecommunications (Uninet)","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1979 Feb 1984 4 years 8 months","duration_short":"4 years 8 months","end_date":"Feb 1984","start_date":"Jul 1979","subtitle":"United Telecommunications (Uninet)","title":"VP Sales"}],"url":""},{"company":"United Telecommunications","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1979 Feb 1984 4 years 8 months","duration_short":"4 years 8 months","end_date":"Feb 1984","start_date":"Jul 1979","subtitle":"United Telecommunications","title":"VP Sales"}],"url":""},{"company":"Tymnet","company_id":null,"location":"","positions":[{"description":"Owned by Tymshare, Inc Owned by Tymshare, Inc","duration":"Jul 1975 Jul 1979 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 1979","start_date":"Jul 1975","subtitle":"Tymnet","title":"Regional Manager"}],"url":""},{"company":"Tymshare","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1975 Jul 1979 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 1979","start_date":"Jul 1975","subtitle":"Tymshare","title":"Regional Manager"}],"url":""},{"company":"Tymnet, Inc. (Tymshare)","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1975 Jul 1979 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 1979","start_date":"Jul 1975","subtitle":"Tymnet, Inc. (Tymshare)","title":"Regional Manager"}],"url":""},{"company":"Remote Computing Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1968 Jul 1975 7 years 1 month","duration_short":"7 years 1 month","end_date":"Jul 1975","start_date":"Jul 1968","subtitle":"Remote Computing Corporation","title":"Sales Manager"}],"url":""},{"company":"Scientific Data Systems","company_id":"scientific-data-systems","location":"","positions":[{"description":"","duration":"Feb 1967 Jul 1968 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 1968","start_date":"Feb 1967","subtitle":"Scientific Data Systems","title":"Member of the technical staff"}],"url":"https://www.linkedin.com/company/scientific-data-systems"},{"company":"Control Data Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 1965 Feb 1967 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 1967","start_date":"Jun 1965","subtitle":"Control Data Corporation","title":"Applications Analyst"}],"url":""}]', '["Richard Zimmerman “Larry\'s years of experience both as a licensed real estate associate and a FINRA licensed securities representative gives him the knowledge and perspective to evaluate and educate his clients on the attributes of properties as well as the appropriateness of a securitized investment program. I would certainly recommend Larry to anyone considering a 1031 exchange into a Tenant-in-Common or Delaware Statutory Trust or an equity investment into a REIT, LLC or LP offering.”","Art Caisse “I worked closely with Larry introducing the world to a predecessor to what is now the Internet way back in the 1970s. Larry is a highly talented sales professional with a \'can-do\' approach and the results to prove it. Smart, personable and a man of high integrity, I highly recommend Larry to assist you in any challenging endeavor (and he\'s a lot of fun to work with!).”"]']### Assistant: The agent's job is to assist buyers in identifying and purchasing homes, and today, the agent is reaching out to the user because they need to discuss potential real estate investment opportunities.
### Human: Agent: ['Bill Ryan', 'For over 43 years, The Ryan-Whyte Real Estate Team has helped families and individuals buy and sell homes in the Southeast Valley. Bill, Mr. Chandler, founded the company, but his ideals run through the entire organization. Our staff is made up of real estate professionals who know how to get things done on behalf of our clients… on time, and with integrity. No matter what they may say, nobody knows more about the Chandler real estate market then we do. We have withstood the test of time. Our clients are our neighbors; they are our extended family. This sense of community inspires us to always be our best and to deliver on our promise to bring joy, peace of mind, and financial return to those who entrust us with the responsibility of finding or selling their most valuable asset. We would love to add you to our list of satisfied clients. Visit our website to learn more about us and to visit our “Customer Reviews” page to hear what our clients have to say. We can be reached at 480-726-7000 or by email at ryanwhyteteam@gmail.com.', 'Designated Broker & Realtors at Infinity & Associates Real Estate', 'Infinity & Associates Real Estate', '[{"company":"Infinity & Associates Real Estate","company_id":null,"location":"Chandler, AZ","positions":[{"description":"","duration":"Jul 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Jul 2019","subtitle":"Infinity & Associates Real Estate","title":"Designated Broker/Owner"}],"url":""},{"company":"SEVRAR","company_id":null,"location":"","positions":[{"description":"","duration":"1975 - Present 46 years","duration_short":"46 years","end_date":"Present","start_date":"1975","subtitle":"SEVRAR","title":"Member"}],"url":""},{"company":"RE/MAX Infinity","company_id":"remax-infinity","location":"","positions":[{"description":"Residential real estate sales and property management in the Southeast Phoenix Valley in the communities of Chandler, Gilbert, Mesa, Tempe, Queen Creek, Maricopa and Ahwatukee. Residential real estate sales and property management in the Southeast Phoenix Valley in the communities of Chandler, Gilbert, Mesa, Tempe, Queen Creek, Maricopa and Ahwatukee.","duration":"Nov 2009 Jul 2019 9 years 9 months","duration_short":"9 years 9 months","end_date":"Jul 2019","start_date":"Nov 2009","subtitle":"RE/MAX Infinity","title":"Designated Broker/Owner"}],"url":"https://www.linkedin.com/company/remax-infinity"},{"company":"REMAX Elite","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2008 Nov 2009 1 year 9 months","duration_short":"1 year 9 months","end_date":"Nov 2009","start_date":"Mar 2008","subtitle":"REMAX Elite","title":"Associate Broker/Manager"}],"url":""}]', '["“Bill is a wealth of knowledge and experience. His insight into the market is always a true asset during the entire process. He has also created an incredibly experienced and dedicated team. Our business is treated with respect and professionalism, and most importantly, they get the job done. You won\'t find a more diligent team of professionals.”","“Bill is the consumate professional. His integrity, ethics and desire to help people is second to non. If you want the best real estate experience, advice and results you really need to take the time to meet Bill and his team. If not I suggest it will cost you dearly.”"]'] User: ['Emily Frazee', 'Highly motivated individual seeking to launch a successful business career in professional sales, communications, marketing, consulting or management.', 'Executive Operations and Digital Coordinator', 'Kroeger Commercial Real Estate', '[{"company":"Kroeger Commercial Real Estate","company_id":null,"location":"Orlando, Florida, United States","positions":[{"description":"","duration":"Jan 2019 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Kroeger Commercial Real Estate","title":"Realtor Assistant"}],"url":""},{"company":"Love Your Home Orlando","company_id":null,"location":"Winter Park, Florida, United States","positions":[{"description":"","duration":"Aug 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2021","subtitle":"Love Your Home Orlando","title":"Marketing Assistant"}],"url":""},{"company":"Russell B Rainey, DMD","company_id":"russell-b-rainey-dmd","location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Oct 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Russell B Rainey, DMD","title":"Digital Media Coordinator"}],"url":"https://www.linkedin.com/company/russell-b-rainey-dmd"},{"company":"Rainey Leadership Learning","company_id":null,"location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Sep 2020 Jun 2022 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2022","start_date":"Sep 2020","subtitle":"Rainey Leadership Learning","title":"Executive Operations and Digital Coordinator"}],"url":""},{"company":"Tallahassee Plastic Surgery Clinic","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"May 2019 Mar 2020 11 months","duration_short":"11 months","end_date":"Mar 2020","start_date":"May 2019","subtitle":"Tallahassee Plastic Surgery Clinic","title":"Human Resources/ Marketing Intern"}],"url":""},{"company":"Hearth & Soul","company_id":"hearth-soul","location":"Tallahassee, Florida","positions":[{"description":"","duration":"Feb 2019 Mar 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2020","start_date":"Feb 2019","subtitle":"Hearth & Soul","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/hearth-soul"},{"company":"Orlando Science Center","company_id":"orlando-science-center","location":"Orlando, Florida Area","positions":[{"description":"","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"Orlando Science Center","title":"Summer Camp Counselor"}],"url":"https://www.linkedin.com/company/orlando-science-center"},{"company":"Orlando Realty Service Inc","company_id":"orlando-realty-service-inc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"Orlando Realty Service Inc","title":"Assistant"}],"url":"https://www.linkedin.com/company/orlando-realty-service-inc"},{"company":"Kroeger Properties LLC","company_id":"kroeger-properties-llc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2014 2017 3 years","duration_short":"3 years","end_date":"2017","start_date":"2014","subtitle":"Kroeger Properties LLC","title":"Assistant"}],"url":"https://www.linkedin.com/company/kroeger-properties-llc"}]', '["Mary Kroeger “Emily has worked for us for many years in many different capacities. She was an outstanding employee who went above and beyond in her position. She possesses maturity beyond her years, and has offered insight and growth in the marketing of our business. She is missed and I highly recommend her to any future employer.”","Anslie Jackson Bates “Emily is a joy to work with. She has exceptional leadership and motivational skills, and she is a great teammate with much expertise in customer service. She is loyal, insightful and always has a positive attitude. ”"]']### Assistant: The agent's job is to assist clients in buying and selling homes in the Southeast Valley, and today the user is reaching out to the agent because they need guidance and advice on launching a successful business career in the real estate industry.
### Human: Agent: ['Lauren Vollrath', 'Sales professional with 15 years of experience focused in the food service industry. Demonstrated ability to construct, refine, and execute new business development and go-to-market strategies resulting in year over year growth.', 'Hospitality Account Executive at SpotOn', 'SpotOn', '[{"company":"SpotOn","company_id":"spoton","industry":"Software Development","location":"Columbus, Ohio, United States","positions":[{"description":"","duration":"Jul 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Jul 2021","subtitle":"SpotOn","title":"Hospitality Account Executive"}],"url":"https://www.linkedin.com/company/spoton"},{"company":"Freelance","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2007 - Present 14 years 5 months","duration_short":"14 years 5 months","end_date":"Present","start_date":"Nov 2007","subtitle":"Freelance","title":"Pastry Chef, Cake Decorator"}],"url":""},{"company":"Sirna & Sons Produce","company_id":null,"location":"Columbus, Ohio Area","positions":[{"description":"","duration":"Aug 2018 Jul 2021 3 years","duration_short":"3 years","end_date":"Jul 2021","start_date":"Aug 2018","subtitle":"Sirna & Sons Produce","title":"Territory Manager"}],"url":""},{"company":"Cool Beauty Consulting","company_id":"cool-beauty-consulting","location":"","positions":[{"description":"","duration":"Aug 2017 Aug 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2018","start_date":"Aug 2017","subtitle":"Cool Beauty Consulting","title":"Sales Consultant"}],"url":"https://www.linkedin.com/company/cool-beauty-consulting"},{"company":"Gordon Food Service","company_id":"gordon-food-service","location":"Columbus, Ohio Area","positions":[{"description":"","duration":"Jan 2016 Aug 2017 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2017","start_date":"Jan 2016","subtitle":"Gordon Food Service","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/gordon-food-service"},{"company":"RDP Foodservice","company_id":"rdp-foodservice","location":"Columbus, Ohio Area","positions":[{"description":"","duration":"Jan 2013 Jan 2016 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2016","start_date":"Jan 2013","subtitle":"RDP Foodservice","title":"Field Marketing Representative"}],"url":"https://www.linkedin.com/company/rdp-foodservice"},{"company":"Clear Channel Radio","company_id":"iheartmedia","location":"","positions":[{"description":"","duration":"Apr 2011 Dec 2012 1 year 9 months","duration_short":"1 year 9 months","end_date":"Dec 2012","start_date":"Apr 2011","subtitle":"Clear Channel Radio","title":"Account Executive"}],"url":"https://www.linkedin.com/company/iheartmedia"},{"company":"H&R Block","company_id":"h&r-block","location":"","positions":[{"description":"","duration":"Nov 2010 May 2011 7 months","duration_short":"7 months","end_date":"May 2011","start_date":"Nov 2010","subtitle":"H&R Block","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/h&r-block"},{"company":"West Pointe Market","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 2007 Oct 2010 2 years 11 months","duration_short":"2 years 11 months","end_date":"Oct 2010","start_date":"Dec 2007","subtitle":"West Pointe Market","title":"Pastry Chef"}],"url":""},{"company":"Steiff North America, Inc","company_id":null,"location":"","positions":[{"description":"Manage collector\'s club: continuously update database, coordinate mailings, and overseeclub exclusive sales which generate $110,000 in yearly revenues. Write, edit, and sourcequarterly magazine. Run and monitor weekly reports and report to German Club Director. Arrange and execute 100 collector shows throughout the year generating over $565,000 inretail sales. Create and implement promotions and incentives to gain new club members.Working with the accounts to select appropriate venues and menus, designing centerpieces,and displays for the event. Write and produce a video presentation for the events basedaround the central theme and showcasing a new product.Coordinated and managed all areas of a 22 event traveling collector\'s show. Took activeinvolvement in the product development an event exclusive item which generated $129,360wholesale revenue. The 22 events drew in 2,674 attendees and generated over $550,000 inretail revenue. Organize five trade shows during the first quarter in the US and Canada. Assemble salesmanuals for over 100 manufacturer\'s reps which highlight key selling points of newproduct, both worldwide and US exclusives, sales programs, yearly club information. Incharge of coordinating travel scheduling of displays and promotional merchandising. Handle general and seasonal specific advertising in newspapers and collector\'s magazines. Write copy for all company collateral including sell sheets and sales promotions. Writecopy for all areas of company website. Edit all incoming copy from German branch ofcompany. Work with fulfillment houses and printers to organize all company mailingsincluding upcoming QVC appearances to 10,000 consumers, over 50,000 event invitations, and28,000 magazines yearly","duration":"Apr 2006 Dec 2007 1 year 9 months","duration_short":"1 year 9 months","end_date":"Dec 2007","start_date":"Apr 2006","subtitle":"Steiff North America, Inc","title":"Assistant Marketing Manager"}],"url":""},{"company":"Margarete Steiff GmbH Giengen","company_id":null,"location":"","positions":[{"description":"Create spreadsheets and timelines for US exclusive product development projects. Assignindividual item numbers and identities to new projects; work with international designerson current projects and report status to US.Determine FOB and Wholesale costs in Euro and USD for all 2006 US exclusive fall andChristmas items.Write copy for 2006 Worldwide Fall and Christmas brochure. Write all certificates for USexclusive items. Edit copy for all documents translated from German to English. Write allUS-bound e-mails for department. Research and create presentations for Marketing and Product Development meetings weekly. Research includes industry competition, trends, and possible collaborations. Presentedfindings of International competition at worldwide Product Development meetings to helpfind the most successful strategies for development and marketing of company product.A Piece of Cake, Suisse Shop,","duration":"Jan 2006 Apr 2006 4 months","duration_short":"4 months","end_date":"Apr 2006","start_date":"Jan 2006","subtitle":"Margarete Steiff GmbH Giengen","title":"BU Classic Product Development Internship"}],"url":""}]', '["Steve Horvath “Lauren is an extraordinarily talented baker. She is creative. She is always looking for ways to improve the existing product line, as well as, developing new product. Any place would do well with hiring Lauren.”","Jim Pitocco “Lauren managed various aspects of our collector club and events. Her enthusiasm and ability to get things done made her a valuable employee. She always had a positive attitude and this attitude rubbed off on other employees she came in contact with. She was able to multi-task effectively and work well in a entrepreneurial environment. Lauren would make a positive contribution anywhere she worked.”"]'] User: ['Michael Spinks', 'A Proven Executive with a broad area of experience in Food Production and Sales including Foodservice and Retail. A strategic planner with the ability to leverage production capacities to enhance sales returns while maximizing the assets of an organization. Demonstrated Leadership ability to develop and grow managers who can continually deliver results to improve an organization.', 'Food Production Consulting', 'Food Production Consulting', '[{"company":"Food Production Consulting","company_id":null,"location":"Fayetteville, Arkansas Area","positions":[{"description":"Food Production","duration":"Aug 2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Aug 2016","subtitle":"Food Production Consulting","title":"Founder"}],"url":""},{"company":"Bakery Feeds, a Brand of Darling Ingredients","company_id":"bakery-feeds-a-brand-of-darling-ingredients","location":"Watts OK","positions":[{"description":"","duration":"Aug 2017 May 2018 10 months","duration_short":"10 months","end_date":"May 2018","start_date":"Aug 2017","subtitle":"Bakery Feeds, a Brand of Darling Ingredients","title":"General Manager"}],"url":"https://www.linkedin.com/company/bakery-feeds-a-brand-of-darling-ingredients"},{"company":"Upper Iowa Beef","company_id":null,"location":"Lime Springs Iowa","positions":[{"description":"","duration":"Mar 2014 Aug 2016 2 years 6 months","duration_short":"2 years 6 months","end_date":"Aug 2016","start_date":"Mar 2014","subtitle":"Upper Iowa Beef","title":"General Manager"}],"url":""},{"company":"OMP Foods","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2001 Dec 2013 12 years 6 months","duration_short":"12 years 6 months","end_date":"Dec 2013","start_date":"Jul 2001","subtitle":"OMP Foods","title":"V.P. Operations"}],"url":""},{"company":"Advantage Foods/Perdue Farms","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 1989 Dec 2001 12 years 10 months","duration_short":"12 years 10 months","end_date":"Dec 2001","start_date":"Mar 1989","subtitle":"Advantage Foods/Perdue Farms","title":"General Manager"}],"url":""}]', '["“Michael has the unique ability to both set the vision then roll up his shirt sleeves and do the tactical work to make the vision a reality.”","“Two words describe Michael: Rock Star. They got a great manager to go to Iowa.”"]']### Assistant: The agent's job is to generate new business for a food service software company. Today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in the food production industry.
### Human: Agent: ['Amrita Singh', '·5+ years of experience with solid investigative, requirements gathering, modeling and analytical skills. Strong ability to manage small to medium project teams, using a formal Project Management methodology. Strong expertise in req engineering; ensuring all deliverables to meet specified user expectations and being delivered on time, with high quality.·Great expertise and complete understanding of SDLC and Agile/Scrum development methodologies; in-depth knowledge of developing Use Cases, Activity, State, and Sequence Diagrams using UML using case tools like IBM Rational Rose, Microsoft Visio. Adept at investigating existing systems and user requirements to analyze, recommend and implement system and process changes. Excellent ability to design and develop business, use and test case scenarios, including functional specifications.·Experienced in facilitating Joint Application Development (JAD), Rapid Application Development (RAD),interviews, workshops and requirement elicitation sessions with end-users, clients and development team.·Strong and solid combination of technical and business background, with great ability to interact and tounderstand all parts involved in the SDLC, having solid ability to oversee projects from inception toimplementation. Excellent client/server, web-based applications background with great ability in gathering business requirements for new applications and proposing enhancements to existing ones. Experienced in business process mapping, modeling, re-engineering, data mapping, and data analysis.·Great expertise in working with cross-functional teams, including offshore customers, and managing project time, resources and risks accordingly. Solid experience in data analysis writing SQL queries.·Strong leadership and people skills with great ability to build long-term customer relationship, to bringinspiration among co-workers. Great expertise in defining and implementing best practices within Bus, Process, and Sys Analysis areas', 'Business Analyst at Norwegian Cruise Line', 'Norwegian Cruise Line', '[{"company":"Norwegian Cruise Line","company_id":"norwegian-cruise-line-holdings","industry":"Leisure, Travel & Tourism","location":"Miami/Fort Lauderdale Area","positions":[{"description":"","duration":"Apr 2017 - Present 4 years 7 months","duration_short":"4 years 7 months","end_date":"Present","start_date":"Apr 2017","subtitle":"Norwegian Cruise Line","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/norwegian-cruise-line-holdings"}]', '["senthamizh veerasamy “Amrita is an extremely bright and creative resource. I have worked with her where she performed in Business Analyst and QA roles. Equally comfortable in each, she brings a professional, competent and enthusiastic skill set to the table, each and every day. ”","Prashant Singh “Amrita was a good colleague with very high degree of obsession towards work. she has a very good blend of business knowledge with the abilty to use at the right time and right place. was pretty enterprising when it comes to commitment & meeting deadlines. She is a go getter, a great motivator and a good team player Amrita\'s attitude of taking ownership of the assignments and high desire to succeed gives her an upper edge The best thing about her is the unique fighting spirit, at times even when all the odds are against her. She is definitely an asset to any organisation...”"]'] User: ['John Betts', 'Skilled Network/Voice Professional with over 10 years of experience.Successful track record of implementing, managing, and supporting large 24/7/365 multi-site network environments.', 'IT Networking Leader & Architect', 'TravelCenters of America', '[{"company":"TravelCenters of America","company_id":"travelcenters-of-america","industry":"Retail","location":"Westlake, Ohio, United States","positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"TravelCenters of America","title":"Manager, Network Infrastructure"}],"url":"https://www.linkedin.com/company/travelcenters-of-america"}]', '["“John is a talented and ambitious employee who brings his \\"A\\" game to the office every day!”","“I know John Betts more than 4 year he is working for me as network technician. He is highly motivated person in short period of time he able to performed Network trouble shooting for Cuyahoga Community College 7.5 Million complex network and unified communication issue. He is one of the technicians responsible for all network operations maintenance of eleven locations. He maintains all Giga Man and all PRI communication between campuses. He and other technician are responsible managing wired and over 350 wireless networks and 300 server’s administration includes update patches, installation of servers. He is responsible of unified communication and contact center, phone system call manager, video conferencing, voice mail, automated call distribution and advanced emergency response features. He is also responsible for move add changes. He is a team player. I will recommend John Betts, he is hard working person.”"]']### Assistant: The agent's job is to gather requirements and implement system and process changes, while the user is reaching out to the agent because they need assistance in managing and supporting their large multi-site network environment.
### Human: Agent: ['Joseph Phelps', "I'm a Video Professional with over 2 decades of experience. I’ve told stories in the roles of Writer, Producer, Videographer, Editor and Graphic Designer in my career, so far.In my current role, I enjoy leading a team of Creative Producers from an emotional intelligence perspective. Together we help local advertisers tell their stories and connect with current and future customers, using neuromarketing and video.", 'Creative Services Manager at WDRB', 'WDRB News', '[{"company":"WDRB News","company_id":"wdrbmedia","industry":"Broadcast Media Production and Distribution","location":"Louisville, KY","positions":[{"description":"Manage Commercial Services creative team for WDRB and WBKI. Oversee creative branding for WBKI, The CW. Manage Commercial Services creative team for WDRB and WBKI. Oversee creative branding for WBKI, The CW.","duration":"Jul 2017 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Jul 2017","subtitle":"WDRB News","title":"Creative Services Manager"}],"url":"https://www.linkedin.com/company/wdrbmedia"},{"company":"WBKI/CW Louisville","company_id":"wbki-cw-louisville","location":"Louisville, Kentucky","positions":[{"description":"Producing, writing, shooting, and editing both commercial and promotional content for television. Managing station website and technology assets. Implementing special projects with TV partner WDRB. Producing, writing, shooting, and editing both commercial and promotional content for television. Managing station website and technology assets. Implementing special projects with TV partner WDRB.","duration":"Jul 2010 - Present 11 years 4 months","duration_short":"11 years 4 months","end_date":"Present","start_date":"Jul 2010","subtitle":"WBKI/CW Louisville","title":"Creative Services Producer"}],"url":"https://www.linkedin.com/company/wbki-cw-louisville"},{"company":"Fort Knox Television","company_id":null,"location":"Fort Knox, KY","positions":[{"description":"Recorded, edited, coordinated, and directed educational and promotional videos for the U.S. Army at Fort Knox Television. Recorded, edited, coordinated, and directed educational and promotional videos for the U.S. Army at Fort Knox Television.","duration":"Aug 2003 Dec 2008 5 years 5 months","duration_short":"5 years 5 months","end_date":"Dec 2008","start_date":"Aug 2003","subtitle":"Fort Knox Television","title":"Director / Videographer"}],"url":""},{"company":"Wyvern International","company_id":null,"location":"Louisville, Kentucky","positions":[{"description":"Produced and promoted the nightly simulcast of Australian Thoroughbred Racing with print, web, and video mediums. Produced and promoted the nightly simulcast of Australian Thoroughbred Racing with print, web, and video mediums.","duration":"Feb 2002 Jul 2003 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2003","start_date":"Feb 2002","subtitle":"Wyvern International","title":"Director of Production"}],"url":""},{"company":"WBKO","company_id":null,"location":"","positions":[{"description":"Wrote, produced, and edited 30 second commercials, under strict deadlines, to air on broadcast television. Wrote, produced, and edited 30 second commercials, under strict deadlines, to air on broadcast television.","duration":"Feb 2000 Jul 2001 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2001","start_date":"Feb 2000","subtitle":"WBKO","title":"Writer / Producer"}],"url":""},{"company":"Denver Center for the Performing Arts","company_id":"denver-center-for-the-performing-arts","location":"Greater Denver Area","positions":[{"description":"Internship for Denver Center Media, the video production house for The Denver Center for the Performing Arts. Technical directed three camera shoots and built digital effects. Internship for Denver Center Media, the video production house for The Denver Center for the Performing Arts. Technical directed three camera shoots and built digital effects.","duration":"Sep 1999 Dec 1999 4 months","duration_short":"4 months","end_date":"Dec 1999","start_date":"Sep 1999","subtitle":"Denver Center for the Performing Arts","title":"Media Intern"}],"url":"https://www.linkedin.com/company/denver-center-for-the-performing-arts"}]', '["Shawn Cowan “Joe Phelps is an accomplished producer, editor, videographer and undoubtedly the best colleague I\'ve had the honor to work with. His ability to execute timely and creative video content is unmatched. Joe has the ability to take command of any situation, quickly problem solve and execute solutions. His effortless ability to leaddirect projects as well as people while maintaining an impeccable work ethic of professionalism has been a priceless influence in my own career. Joe Phelps is a valuable player to any team he works for.”","Bob Mackowiak (Bob Mack) “Joe Phelps is our go-to guy at WBKI-TV. His talents and experiences cover a wide variety of areas from creative writing, graphic design, videography and television productions to the advancing digital technologies of internet networking, social media and software operations. Joe is a dedicated co-worker who comes to work every day with a positive attitude and a team spirit to solve problems and improve the product. It’s a real treasure to work with someone like Joe who is highly creative and technically savvy. His leadership and management skills are a value addition to our team. He’s always willing to give the extra effort to make our work the best it can be.”"]'] User: ['Joseph Phelps', "I'm a Video Professional with over 2 decades of experience. I’ve told stories in the roles of Writer, Producer, Videographer, Editor and Graphic Designer in my career, so far.In my current role, I enjoy leading a team of Creative Producers from an emotional intelligence perspective. Together we help local advertisers tell their stories and connect with current and future customers, using neuromarketing and video.", 'Creative Services Manager at WDRB', 'WDRB News', '[{"company":"WDRB News","company_id":"wdrbmedia","industry":"Broadcast Media Production and Distribution","location":"Louisville, KY","positions":[{"description":"Manage Commercial Services creative team for WDRB and WBKI. Oversee creative branding for WBKI, The CW. Manage Commercial Services creative team for WDRB and WBKI. Oversee creative branding for WBKI, The CW.","duration":"Jul 2017 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Jul 2017","subtitle":"WDRB News","title":"Creative Services Manager"}],"url":"https://www.linkedin.com/company/wdrbmedia"},{"company":"WBKI/CW Louisville","company_id":"wbki-cw-louisville","location":"Louisville, Kentucky","positions":[{"description":"Producing, writing, shooting, and editing both commercial and promotional content for television. Managing station website and technology assets. Implementing special projects with TV partner WDRB. Producing, writing, shooting, and editing both commercial and promotional content for television. Managing station website and technology assets. Implementing special projects with TV partner WDRB.","duration":"Jul 2010 - Present 11 years 4 months","duration_short":"11 years 4 months","end_date":"Present","start_date":"Jul 2010","subtitle":"WBKI/CW Louisville","title":"Creative Services Producer"}],"url":"https://www.linkedin.com/company/wbki-cw-louisville"},{"company":"Fort Knox Television","company_id":null,"location":"Fort Knox, KY","positions":[{"description":"Recorded, edited, coordinated, and directed educational and promotional videos for the U.S. Army at Fort Knox Television. Recorded, edited, coordinated, and directed educational and promotional videos for the U.S. Army at Fort Knox Television.","duration":"Aug 2003 Dec 2008 5 years 5 months","duration_short":"5 years 5 months","end_date":"Dec 2008","start_date":"Aug 2003","subtitle":"Fort Knox Television","title":"Director / Videographer"}],"url":""},{"company":"Wyvern International","company_id":null,"location":"Louisville, Kentucky","positions":[{"description":"Produced and promoted the nightly simulcast of Australian Thoroughbred Racing with print, web, and video mediums. Produced and promoted the nightly simulcast of Australian Thoroughbred Racing with print, web, and video mediums.","duration":"Feb 2002 Jul 2003 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2003","start_date":"Feb 2002","subtitle":"Wyvern International","title":"Director of Production"}],"url":""},{"company":"WBKO","company_id":null,"location":"","positions":[{"description":"Wrote, produced, and edited 30 second commercials, under strict deadlines, to air on broadcast television. Wrote, produced, and edited 30 second commercials, under strict deadlines, to air on broadcast television.","duration":"Feb 2000 Jul 2001 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2001","start_date":"Feb 2000","subtitle":"WBKO","title":"Writer / Producer"}],"url":""},{"company":"Denver Center for the Performing Arts","company_id":"denver-center-for-the-performing-arts","location":"Greater Denver Area","positions":[{"description":"Internship for Denver Center Media, the video production house for The Denver Center for the Performing Arts. Technical directed three camera shoots and built digital effects. Internship for Denver Center Media, the video production house for The Denver Center for the Performing Arts. Technical directed three camera shoots and built digital effects.","duration":"Sep 1999 Dec 1999 4 months","duration_short":"4 months","end_date":"Dec 1999","start_date":"Sep 1999","subtitle":"Denver Center for the Performing Arts","title":"Media Intern"}],"url":"https://www.linkedin.com/company/denver-center-for-the-performing-arts"}]', '["Shawn Cowan “Joe Phelps is an accomplished producer, editor, videographer and undoubtedly the best colleague I\'ve had the honor to work with. His ability to execute timely and creative video content is unmatched. Joe has the ability to take command of any situation, quickly problem solve and execute solutions. His effortless ability to leaddirect projects as well as people while maintaining an impeccable work ethic of professionalism has been a priceless influence in my own career. Joe Phelps is a valuable player to any team he works for.”","Bob Mackowiak (Bob Mack) “Joe Phelps is our go-to guy at WBKI-TV. His talents and experiences cover a wide variety of areas from creative writing, graphic design, videography and television productions to the advancing digital technologies of internet networking, social media and software operations. Joe is a dedicated co-worker who comes to work every day with a positive attitude and a team spirit to solve problems and improve the product. It’s a real treasure to work with someone like Joe who is highly creative and technically savvy. His leadership and management skills are a value addition to our team. He’s always willing to give the extra effort to make our work the best it can be.”"]']### Assistant: The agent's job is to lead a team of Creative Producers in helping local advertisers tell their stories through neuromarketing and video, and today the agent is reaching out to the user to discuss a potential collaboration on a video production project for an upcoming advertising campaign.
### Human: Agent: ['Rami AlGhazzi', 'Diligent Cyber Security Specialist and SOC Analyst, proficient in network monitoring, security operations, planning, execution, and maintenance. Adroit at training and educating internal users on relevant cyber security procedures and preventative measures. Have a passion for aligning security architecture with security standards and operational goals. Skilled in security software implementation, and cyber attacks prevention. Prepared to excel at solving complex problems and adept at adjusting work pace to meet evolving client needs and deadlines.Technical Skills:Security Operations Analysis \| SIEM Management \| Risk analysis and mitigation \| Penetration testing \| Cloud & Network security \| Compliance auditing \| Identity & Access Management \| Digital Forensic \| Data Management Protection \| Application Security Development \| Intrusion Detection and Prevention Systems \| Security Incident Handling & Response.Software including:Kali Linux, WireShark, Metasploit, Burp Suite, Splunk, ELK Suite, VMWare, Azure, Autopsy.', 'Cybersecurity Specialist, SOC Analyst, SIEM, Digital Forensics, Penetration testing, IT Risk Management, Cloud/Network/Access Security.', 'T-Mobile', '[{"company":"T-Mobile","company_id":"t-mobile","industry":"Telecommunications","location":"Vienna, Virginia","positions":[{"description":"Planning and managing the store’s daily/weekly and monthly sales. Handling operations, staffing, training, coaching, and talent development and mentoring. Lead the team in implementing the sales plan, metrics focus, operations, loss prevention, P&L and store level profitability. Analyze the business aspects, exploring ways to effectively hit goals, put new strategies in place, and coach the team for the best execution. Managed multi units occasionally upon request. Planning and managing the store’s daily/weekly and monthly sales. Handling operations, staffing, training, coaching, and talent development and mentoring. Lead the team in implementing the sales plan, metrics focus, operations, loss prevention, P&L and store level profitability. Analyze the business aspects, exploring ways to effectively hit goals, put new strategies in place, and coach the team for the best execution. Managed multi units occasionally upon request.","duration":"2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"2017","subtitle":"T-Mobile","title":"Retail Store Manager"}],"url":"https://www.linkedin.com/company/t-mobile"},{"company":"Sprint","company_id":"sprint","location":"Fairfax, Virginia","positions":[{"description":"Managing the store’s sales and operations, offering frequent coaching and training, empowering the team to consistently deliver a successful sales solution. Created an environment that provided the best employee and customer experience, resulting in loyal internal and external customers. Implemented improvements in business strategies to help strengthen the Brand and the store location. Delivered operational and merchandising excellence which resulted in good overall business standing. Managing the store’s sales and operations, offering frequent coaching and training, empowering the team to consistently deliver a successful sales solution. Created an environment that provided the best employee and customer experience, resulting in loyal internal and external customers. Implemented improvements in business strategies to help strengthen the Brand and the store location. Delivered operational and merchandising excellence which resulted in good overall business standing.","duration":"2014 2017 3 years","duration_short":"3 years","end_date":"2017","start_date":"2014","subtitle":"Sprint","title":"Retail Store Manager"}],"url":"https://www.linkedin.com/company/sprint"},{"company":"Al-Futtaim","company_id":"al-futtaim","location":"Riyadh, Saudi Arabia","positions":[{"description":"Best E-City Ltd.Operations and Project management in the leading electronics retailer, worked closely with team to improve revenue and profitability. Monitored operations focusing on marketing in a very competitive market. Improved performance parameters and secured the best customer experience in the industry. Planned an aggressive marketing strategy, with related promotions and in-stores activities. Best E-City Ltd.Operations and Project management in the leading electronics retailer, worked closely with team to improve revenue and profitability. Monitored operations focusing on marketing in a very competitive market. Improved performance parameters and secured the best customer experience in the industry. Planned an aggressive marketing strategy, with related promotions and in-stores activities.","duration":"2006 2013 7 years","duration_short":"7 years","end_date":"2013","start_date":"2006","subtitle":"Al-Futtaim","title":"Operations Manager / Interim General Manager"}],"url":"https://www.linkedin.com/company/al-futtaim"}]', '["Jallal Abudaya “Rami is highly skilled when it comes to running a business and a team. He makes sure to understand not only all KPI’s but his peers and team. He leads by example and takes on extra challenges. Rami is an extraordinary leader and it is always his goal to be best in class!”","Basem Ali Deeb “It was pleasure to recommend Rami. He is a very hardworking and detail oriented\\" My best wishes for his future engagements.”"]'] User: ['Steven Miller', 'Results oriented, cybersecurity analyst that leverages advanced mathematics, physics, and computer sciences to spur growth and success in both the company and community. Utilizes skills gained via cybersecurity research and autonomous cloud-based application development. Experience includes collaborative project-team management coupled with iterative testing and threat analysis.', 'IT / Sec Admin at CirrusMD', 'CirrusMD Inc.', '[{"company":"CirrusMD Inc.","company_id":"cirrusmd","industry":"Hospital & Health Care","location":"Denver, Colorado, United States","positions":[{"description":"","duration":"Sep 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Sep 2021","subtitle":"CirrusMD Inc.","title":"IT / Security Systems Admin"}],"url":"https://www.linkedin.com/company/cirrusmd"},{"company":"ThreatX","company_id":"threatx","location":null,"positions":[{"description":"Worked within a focused team of 3 cybersecurity professionals to analyze and counteract persistent threats, emergent threats, and critical vulnerabilities via a reverse-proxy Web Application Firewall. Gained experience in JS firewall rule creation and tuning, incident response, product development, root cause analysis, and threat analysis.","duration":"Jun 2021 Sep 2021 4 months","duration_short":"4 months","end_date":"Sep 2021","start_date":"Jun 2021","subtitle":"ThreatX","title":"SOC Engineer II"},{"description":"","duration":"Sep 2020 Jun 2021 10 months","duration_short":"10 months","end_date":"Jun 2021","start_date":"Sep 2020","subtitle":"ThreatX","title":"SOC Engineer"}],"url":"https://www.linkedin.com/company/threatx"},{"company":"Untangle, Inc.","company_id":"untangle-inc-","location":"Arvada, Colorado","positions":[{"description":"Worked independently and in tandem with a team of 4 analysts to diagnose and troubleshoot networking configurations, security vulnerabilities, and compliance for a Next Generation Firewall software company. Worked independently and in tandem with a team of 4 analysts to diagnose and troubleshoot networking configurations, security vulnerabilities, and compliance for a Next Generation Firewall software company.","duration":"Feb 2020 Sep 2020 8 months","duration_short":"8 months","end_date":"Sep 2020","start_date":"Feb 2020","subtitle":"Untangle, Inc.","title":"Technical Support Analyst"}],"url":"https://www.linkedin.com/company/untangle-inc-"},{"company":"Hypoxia Chamber Research & Design","company_id":null,"location":"Fort Collins, Colorado Area","positions":[{"description":"Led a team of 3 engineering undergraduates to develop a new prototype for an all-in-one remote device to monitor and autonomously maintain atmospheric conditions within a chamber. Led a team of 3 engineering undergraduates to develop a new prototype for an all-in-one remote device to monitor and autonomously maintain atmospheric conditions within a chamber.","duration":"Aug 2018 May 2019 10 months","duration_short":"10 months","end_date":"May 2019","start_date":"Aug 2018","subtitle":"Hypoxia Chamber Research & Design","title":"Project Manager"}],"url":""}]', '["Chris Kansas “Steve has been an amazing person to work with for the past year. He brings an upbeat and positive energy that has helped me through some of the tougher days in our role. He\'s also one of the most technically capable people with whom I\'ve gotten a chance to work alongside. Steve can go into a new subject or process without having any prior knowledge and learn and digest every aspect of it in a very short amount of time and by the end of the learning process he\'ll have amazing documentation written up to compliment his new and full understanding of said process.”","Kia Sanders-Gandrud “Steve learns incredibly quickly and always has an excellent attitude. He\'s the Glue that keeps the team together! I can always trust Steve to execute immaculate documentation, and I can tell he always aims for perfection. Steve is an absolute culture creator, as well as a technically capable analyst that can ramp up in any new tech I give him in a matter of days. He always does what\'s best for the team, and is great at thinking strategically. He\'s a humble mentor, and a stellar employee. ”"]']### Assistant: The agent's job is to provide cybersecurity consultation services. Today, the agent is reaching out to the user because they need to discuss potential vulnerabilities in the user's company network and develop a plan for mitigation.
### Human: Agent: ['Vandana Singh', 'Accomplished Supply chain professional with a successful history of contributing to business development and sales planning by providing accurate demand forecasts and maintaining accurate inventory. Effectively collaborates across business units to drive planning and logistics for new products. Skilled in Sales & Operations Planning/ Demand Planning, Procurement, Account Management, Business Development, Export Management and Strategic Planning.', 'Supply Chain Management \| Procurement \| Demand Planning \| Demand Forecasting \| Planning and Logistics \| Presales Consultant', 'Catalent Pharma Solutions', '[{"company":"Catalent Pharma Solutions","company_id":"catalent-pharma-solutions","industry":"Pharmaceutical Manufacturing","location":"Bloomington, Indiana, United States","positions":[{"description":"","duration":"Nov 2020 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Catalent Pharma Solutions","title":"Senior Master Scheduler"}],"url":"https://www.linkedin.com/company/catalent-pharma-solutions"},{"company":"Roche","company_id":"roche","location":"Indianapolis, Indiana, United States","positions":[{"description":"","duration":"Sep 2020 Nov 2020 3 months","duration_short":"3 months","end_date":"Nov 2020","start_date":"Sep 2020","subtitle":"Roche","title":"Supply Chain Coordinator"}],"url":"https://www.linkedin.com/company/roche"},{"company":"Cummins Inc.","company_id":"cummins-inc","location":"Columbus, Indiana","positions":[{"description":"","duration":"Feb 2018 Jan 2020 2 years","duration_short":"2 years","end_date":"Jan 2020","start_date":"Feb 2018","subtitle":"Cummins Inc.","title":"Senior Supply Chain Planner"}],"url":"https://www.linkedin.com/company/cummins-inc"},{"company":"Bosch India","company_id":"bosch-india","location":"Chennai Area, India","positions":[{"description":"","duration":"Jun 2016 May 2017 1 year","duration_short":"1 year","end_date":"May 2017","start_date":"Jun 2016","subtitle":"Bosch India","title":"Sales and Business Development Manager"}],"url":"https://www.linkedin.com/company/bosch-india"},{"company":"GATES INDIA PRIVATE LIMITED","company_id":"gates-corporation","location":"Faridabad Area, India","positions":[{"description":"","duration":"Oct 2015 Jun 2016 9 months","duration_short":"9 months","end_date":"Jun 2016","start_date":"Oct 2015","subtitle":"GATES INDIA PRIVATE LIMITED","title":"Procurement Manager"}],"url":"https://www.linkedin.com/company/gates-corporation"},{"company":"Tenon Property Services","company_id":"tenongroup","location":"Gurgaon, India","positions":[{"description":"","duration":"Mar 2014 Oct 2015 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2015","start_date":"Mar 2014","subtitle":"Tenon Property Services","title":"Presales Consultant"}],"url":"https://www.linkedin.com/company/tenongroup"},{"company":"Cummins Inc.","company_id":"cummins-inc","location":"Pune Area, India","positions":[{"description":"","duration":"2011 2013 2 years","duration_short":"2 years","end_date":"2013","start_date":"2011","subtitle":"Cummins Inc.","title":"Sales & Operations Planning Manager (S&OP)"}],"url":"https://www.linkedin.com/company/cummins-inc"}]', '["“Vandana has worked me and I was so impressed with her analytical skills, Commercial and cost planning, working on proposals was possibly her fastest task. Her time management and hard work attitude was amazing. She has a ability to discuss deliberate and also question if she was not convinced, this bring an innovative approach in each of the proposals and we were winners Great , intelligent and hard worker”","“I have known Vandana during my tenure at Gates Corporation. I am glad to recommend Vandana for her extraordinary skills of data analysis and conclusive endings of the task given to her. Vandana is a result oriented professional and had been helping me in procurement. She is self motivated and looks forward to create value in any assignments she works on. She is very effective manger in all aspects of procurement and supply chain. A great team player and dependable member to solve any complex issue.”"]'] User: ['Lisa Hunter', 'Global Marketer Marketing and Advertising', 'Marketing Director, Brown-Forman Beverages Worldwide', 'Brown-Forman', '[{"company":"Brown-Forman","company_id":"brown-forman","industry":"Beverage Manufacturing","location":null,"positions":[{"description":"","duration":"Oct 2015 - Present 6 years 5 months","duration_short":"6 years 5 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Brown-Forman","title":"Brown-Forman Marketing Director"},{"description":"","duration":"May 2012 - Present 9 years 10 months","duration_short":"9 years 10 months","end_date":"Present","start_date":"May 2012","subtitle":"Brown-Forman","title":"Associate Global Marketing Director"},{"description":"U.S. Brand Manager for Sonoma Cutrer Wine","duration":"Oct 2010 May 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2012","start_date":"Oct 2010","subtitle":"Brown-Forman","title":"Sonoma Cutrer Brand Manager"},{"description":"","duration":"Apr 2009 Oct 2010 1 year 7 months","duration_short":"1 year 7 months","end_date":"Oct 2010","start_date":"Apr 2009","subtitle":"Brown-Forman","title":"Division Marketing Manager"}],"url":"https://www.linkedin.com/company/brown-forman"},{"company":"Brown-Forman Beverages","company_id":null,"location":"","positions":[{"description":"","duration":"2008 May 2010 2 years","duration_short":"2 years","end_date":"May 2010","start_date":"2008","subtitle":"Brown-Forman Beverages","title":"Trade Marketing Manager"}],"url":""},{"company":"Brown-Forman","company_id":"brown-forman","location":"Louisville, Kentucky Area","positions":[{"description":"Development and implementation of brand marketing plans for the Jack & Coke brand. Development and implementation of brand marketing plans for the Jack & Coke brand.","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Brown-Forman","title":"Coke Alliance Manager"}],"url":"https://www.linkedin.com/company/brown-forman"},{"company":"KYK Creative","company_id":null,"location":"","positions":[{"description":"Extensive experience in brand activations, promotions and experiential marketingManaged creative process including concept development, production management and execution across 9 brandsDeveloped strategies for Coca-Cola bar tavern channel and Brown-Forman and Bacardi U.S.A. brands Extensive experience in brand activations, promotions and experiential marketingManaged creative process including concept development, production management and execution across 9 brandsDeveloped strategies for Coca-Cola bar tavern channel and Brown-Forman and Bacardi U.S.A. brands","duration":"Jan 2001 Jan 2005 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2005","start_date":"Jan 2001","subtitle":"KYK Creative","title":"Account Supervisor"}],"url":""},{"company":"PriceWeber","company_id":"priceweber","location":"","positions":[{"description":"Leading agency teams serving clients with consumer-centric, integrated brand activations (strategic promotions, merchandising, display, experiential) in the on-line, in-store and general market environments for 7 Brown-Forman brandsActively contributed to business building ideas that helped to drive sales and growth Leading agency teams serving clients with consumer-centric, integrated brand activations (strategic promotions, merchandising, display, experiential) in the on-line, in-store and general market environments for 7 Brown-Forman brandsActively contributed to business building ideas that helped to drive sales and growth","duration":"Jan 1996 Jan 2000 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2000","start_date":"Jan 1996","subtitle":"PriceWeber","title":"Senior Account Executive / Account Executive"}],"url":"https://www.linkedin.com/company/priceweber"}]', '["Carlos Romero “Lisa was an essential part of B-F Global Tequila\'s team, always willing to cooperate and open to discuss new ideas. Her contributions and support to the brand made the work of our Global team very productive. Working alongside her and the team helped me find new ways to develop the brand in Mexico\'s market. ”","Greg A. Pestinger MBA, MA Human Resource Development “I have had the pleasure of working with Lisa on our very challenging Global Tequila business. Lisa is one of those unique team mates that always puts the good of the company and her team ahead of her own. She encourages big ideas, has an exceptional creative mind, is a master of innovation and has solid business credentials. Most of all, Lisa is collaborative, valuing people as a key ingredient in her business and personal success. Lisa brings all this and an infectious optimistic attitude to any team. ”"]']### Assistant: The agent's job is to collaborate across business units to drive planning and logistics for new products and today, the agent is reaching out to the user because they need to discuss potential marketing strategies for a new product launch.
### Human: Agent: ['Jennifer Thomas', 'djanthomas@gmail.com Healthcare Program Coordinator Background includes recruiting and training home care workers, public speaking, patient advocacy, and healthcare program administrator with strong attention to detail. Healthcare Program Coordinator with expertise in customer service and advocacy. Experienced providing peer support, consumer advocacy, and technical knowledge regarding healthcare policies, programs, rules, and regulations. Experience working in a Medicaid Managed Care environment; Knowledge with health benefit plans and the insurance industry. Ability to understand and apply medical terminology. Skills include: designing and conducting adult training programs, program development and administration, and public speaking. Specialities: ● Program Development ● Training and Recruiting ● Customer Service ● Salesforce.com ● Outbound Calling Also known as: Jenn Thomas, Jenn Jacobs #ONO', 'Customer Programs Representative at Regional Transportation Authority of Northeastern Illinois (RTA)', 'Regional Transportation Authority of Northeastern Illinois (RTA)', '[{"company":"Regional Transportation Authority of Northeastern Illinois (RTA)","company_id":"regional-transportation-authority","industry":"Truck Transportation","location":"Greater Chicago Area","positions":[{"description":"","duration":"Aug 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Regional Transportation Authority of Northeastern Illinois (RTA)","title":"Customer Programs Representative"}],"url":"https://www.linkedin.com/company/regional-transportation-authority"},{"company":"SEIU Healthcare","company_id":"seiu-healthcare-canada","location":"Greater Chicago Area","positions":[{"description":"● Conduct adult education seminars for long-term care service and supports Personal Care Attendants (PCAs) under the Department of Human Services Home Services Program to ensure that PCAs are better able to provide safe health care services.● Facilitate active learning discussions to PCAs to improve the quality of care for people with disabilities. ● Conduct adult education seminars for long-term care service and supports Personal Care Attendants (PCAs) under the Department of Human Services Home Services Program to ensure that PCAs are better able to provide safe health care services.● Facilitate active learning discussions to PCAs to improve the quality of care for people with disabilities.","duration":"Jan 2012 Sep 2020 8 years 9 months","duration_short":"8 years 9 months","end_date":"Sep 2020","start_date":"Jan 2012","subtitle":"SEIU Healthcare","title":"ADULT INSTRUCTOR / TRAINER"}],"url":"https://www.linkedin.com/company/seiu-healthcare-canada"},{"company":"Kaplan","company_id":"kaplan","location":"Greater Chicago Area","positions":[{"description":"● Counsel, advise, investigate, problem-solve, and resolve issues for prospective and current students.● Manage caseloads of students and conduct proactive outreach to students who have been identified as being at-risk.● Work cooperatively with various academic departments to assist students with questions or issues relating to their educational experience. ● Counsel, advise, investigate, problem-solve, and resolve issues for prospective and current students.● Manage caseloads of students and conduct proactive outreach to students who have been identified as being at-risk.● Work cooperatively with various academic departments to assist students with questions or issues relating to their educational experience.","duration":"2018 2019 1 year","duration_short":"1 year","end_date":"2019","start_date":"2018","subtitle":"Kaplan","title":"Student Advisor"}],"url":"https://www.linkedin.com/company/kaplan"},{"company":"Access Living","company_id":"access-living","location":"Greater Chicago Area","positions":[{"description":"● Facilitate a nine-week group training program that instructs reintegration skills at three community locations concurrently, five training cycles annually with a goal to deinstitutionalize 100 members. ● Conduct consumer intake and assessment to determine health care needs and eligibility for the Stepping Stones Program in order to serve the target audience.● Initiate and develop community partnerships to enroll and engage new participants to the program. ● Coordinate and prepare monthly and quarterly reports and billing statements to state agencies.● Field practicum supervisor for MSW students to teach professional skills for the Member-focused model of care and health care risk assessments of people with disabilities.","duration":"Nov 2017 Apr 2018 6 months","duration_short":"6 months","end_date":"Apr 2018","start_date":"Nov 2017","subtitle":"Access Living","title":"STEPPING STONES PROGRAM COORDINATOR"}],"url":"https://www.linkedin.com/company/access-living"},{"company":"Community Care Alliance of Illinois","company_id":"community-care-alliance-of-illinois-ccai-","location":"Greater Chicago Area","positions":[{"description":"● Serve as a point of contact for long-term care service and supports waiver service providers for all incoming inquiries regarding waiver authorizations to ensure members receive in-home supports.● Perform initial Health Risk Surveys to determine risk score and pro-actively triage members to match them with care coordination programs within a Medicaid Managed Care organization.● Within an interdisciplinary care team, analyze health care needs and engage members to take an active role in their healthcare plan in order to reduce readmission rates and assist them to manage chronic health conditions through care coordination programs.● Engage and empower the member\'s abilities to exercise choice and make decisions as it relates to their chronic health conditions and treatments.● Represent CCAI at external member engagement programs, committees and stakeholder meetings to raise awareness of Medicaid Managed Care programs.● Maintain updated authorizations in CCAI\'s case management system for all home- and community-based waiver programs, service implementation, and transfer of authorizations to other managed care organizations or state agencies to provide uninterrupted health care services. ● Contact identified members to inform and educate them on health care programs.● Respond and resolve high volumes of customer service support inquiries via telephone.● Audit and review care management system documentation for compliance with state requirements and resolve identified issues.● Subject matter expert to Care Coordinators and membership regarding transportation services, in-home care programs, home and community-based waiver services, ADA regulations, and community and social service resources for seniors and people with disabilities.● Develop, maintain relationships, and liaison with community partners and contribute to the design of community health outreach efforts","duration":"2013 2017 4 years","duration_short":"4 years","end_date":"2017","start_date":"2013","subtitle":"Community Care Alliance of Illinois","title":"Member Engagement Coordinator"}],"url":"https://www.linkedin.com/company/community-care-alliance-of-illinois-ccai-"},{"company":"Access Living","company_id":"access-living","location":"Greater Chicago Area","positions":[{"description":"● Program Manager for long-term care service and supports Personal Care Assistant Referral Program, providing training to PCAs and assisting clients with placement, selection, and management of PCAs. ● Empowered people with disabilities to self-assess and manage home health care needs.● Recruited, trained, and deployed Personal Care Assistants (PCAs) serving over 300 Access Living clients annually. ● Conducted monthly training seminars for new Personal Care Attendants, training over 150 new PCAs annually. ● Co-developed Emergency On-Call Homecare PCA Program to provide emergency PCA back-up services to prevent hospitalization.","duration":"2001 2013 12 years","duration_short":"12 years","end_date":"2013","start_date":"2001","subtitle":"Access Living","title":"PCA PROGRAM COORDINATOR/Recruiter"}],"url":"https://www.linkedin.com/company/access-living"}]', '["Jasmine Abreu “Jennifer was always willing to lend her expertise in various areas to help clients reach their health and personal goals. She provided great peer support to clients struggling to navigate the healthcare system and access community resources. She is a wonderful asset to any team and I would welcome the opportunity to work with her again in the future.”","Penny Hart “Jennifer is personable, results driven and a thoughtful individual. She is focused and dedicated at producing her very best at all times. It is always a delight to work with Jennifer and when I need something done correctly - she is the one I can count on!”"]'] User: ['Brooke Fraser', 'Highly organized and goal orientated with over fifteen years of experience in Customer Service Management & Sales. Had successful Senior Leadership results in Operations/Store GM positions, Regional Merchandise Manager Role, and Buying positions with brands leading the market in guest service & innovation. Experienced in providing high client satisfaction through identifying and communicating solutions beyond expectations.', 'Executive Team Leader at Target', 'Target', '[{"company":"Target","company_id":"target","industry":"Retail","location":"San Francisco Bay Area","positions":[{"description":"Drive store sales, and lead team to contribute & impact total store profitability.","duration":"Nov 2020 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Target","title":"Executive Team Leader, Specialty Sales"}],"url":"https://www.linkedin.com/company/target"},{"company":"The Bay Club Company","company_id":"the-bay-club-company","location":"Corporate","positions":[{"description":"","duration":"Jul 2018 Nov 2020 2 years 5 months","duration_short":"2 years 5 months","end_date":"Nov 2020","start_date":"Jul 2018","subtitle":"The Bay Club Company","title":"Membership Sales Director"}],"url":"https://www.linkedin.com/company/the-bay-club-company"},{"company":"Homecare California","company_id":"homecarecalifornia1","location":"Santa Clara Counties","positions":[{"description":"","duration":"Aug 2017 Jul 2018 1 year","duration_short":"1 year","end_date":"Jul 2018","start_date":"Aug 2017","subtitle":"Homecare California","title":"Client Care Manager, South Bay"}],"url":"https://www.linkedin.com/company/homecarecalifornia1"},{"company":"Nordstrom","company_id":"nordstrom","location":"Northern California/ Hawaii","positions":[{"description":"","duration":"Apr 2014 Aug 2017 3 years 5 months","duration_short":"3 years 5 months","end_date":"Aug 2017","start_date":"Apr 2014","subtitle":"Nordstrom","title":"Designer Apparel Sales Manager"}],"url":"https://www.linkedin.com/company/nordstrom"},{"company":"Inditex","company_id":"inditex","location":"San Francisco 2012-2013 & Santa Clara 2013-2014","positions":[{"description":"","duration":"Sep 2012 Mar 2014 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2014","start_date":"Sep 2012","subtitle":"Inditex","title":"ZARA General Store Operations Manager"}],"url":"https://www.linkedin.com/company/inditex"},{"company":"Nordstrom","company_id":"nordstrom","location":"","positions":[{"description":"-Teach managers how to sell division specific product-Create & drive visual presentation & coach merchandising standards -Affect product assortment by location partnering with buying teams; find opportunity to maximize-Develop strong management & facilitate promotions","duration":"Aug 2010 Aug 2012 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2012","start_date":"Aug 2010","subtitle":"Nordstrom","title":"NorCal/Hawaii Regional Merchandise Manager"}],"url":"https://www.linkedin.com/company/nordstrom"},{"company":"Nordstrom","company_id":"nordstrom","location":"Northwest/NorCal/Hawaii/Colorado/Utah","positions":[{"description":"-Assist in procurement of product for 27 stores across Northern California, Colorado, Utah, Oregon & Seattle -Maintain Gross Margin targets & reach sales volume goals.-Be trend focused and the first adapter of fashion. -Multi brand & classification buying drilled down to color/size & location -Ensure a timely delivery to our customers FIRST.-Build vendor relationships to serve our customers","duration":"Nov 2003 Apr 2010 6 years 6 months","duration_short":"6 years 6 months","end_date":"Apr 2010","start_date":"Nov 2003","subtitle":"Nordstrom","title":"Contemporary Designer Buyer"}],"url":"https://www.linkedin.com/company/nordstrom"}]', '["“Brooke was my Regional Manager while I managed the dresses department at Nordstrom. I was responsible for one of the top volume special occasion departments in the company and she assisted me in developing my sales team and driving business. Brooke has become my mentor in training me in her role as well and has continued to share her expertise and leadership.”","“I worked with Brooke from 2007-2010. She has an amazing fashion sense with the ability to make smart business decisions to drive sales. Brooke is an intelligent buyer and strong leader who possesses the ability to communicate and collaborate with her business partners and vendors to deliver results. She is a team player, a great listener and a strong merchant. I highly recommend Brooke as she would be a true asset to any organization”"]']### Assistant: The agent's job is to conduct outbound calling as a Customer Programs Representative, and today the user is reaching out to the agent because they need assistance with identifying and communicating solutions beyond expectations in customer service management and sales.
### Human: Agent: ['Brandon Lopez', 'Brandon is an art director, photographer and designer focused on branding, campaign marketing, and digital experiences through tested creative strategy.', 'Senior Visual Designer \| Photographer', 'Artifact Uprising®', '[{"company":"Artifact Uprising®","company_id":"artifact-uprising","industry":"Manufacturing","location":"Greater Denver Area","positions":[{"description":"Driving both brand affinity and growth, I have served as a multidisciplinary designer and photographer for Artifact Uprising focusing on web and brand creative strategy, user interface and product design, art direction and production. Our dynamic offering has provided me the opportunity to art direct digital campaigns, physical product, photography, and direct mail. Seeing a need to test and iterate, I collaborated with our paid media team to amplify ad performance, build brand equity, maximize click-through rate, and reduce cost-per-click. Mentored design team by delivering feedback and managing workloads. With design director, led creative direction for the largest company initiatives including Mother’s Day, Wedding sub-brand direction and design.","duration":"Jun 2017 - Present 4 years 7 months","duration_short":"4 years 7 months","end_date":"Present","start_date":"Jun 2017","subtitle":"Artifact Uprising®","title":"Senior Visual Designer"}],"url":"https://www.linkedin.com/company/artifact-uprising"},{"company":"Brandon — Creative","company_id":null,"location":"DEN — LA","positions":[{"description":"Brandon — Creative is a full-service creative studio offering comprehensive art direction and photography for studio, lifestyle, and editorial; campaign marketing material; exceptional design and development of dynamic, responsive websites including e-commerce and SEO solutions; and brand identity packages for corporate entities and startups. Featured by Wall Street Journal, GQ, Travel Channel, Architectural Digest, Hunker, Domino, Out Magazine, Brides, Sunset Magazine, Surface Magazine, 5280 Home, Modern In Denver.","duration":"Mar 2010 - Present 11 years 10 months","duration_short":"11 years 10 months","end_date":"Present","start_date":"Mar 2010","subtitle":"Brandon — Creative","title":"Owner + Designer"}],"url":""},{"company":"Otena Concepts Corporation","company_id":"otena-concepts-corporation","location":"Miami/Fort Lauderdale Area","positions":[{"description":"Designed and produced comprehensive brand identities from corporate entities to startups by creating clear, focused guidelines for clients across a variety of industries. Built framework including naming, logo, print collateral and full website design and development. Managed interns, Jr designer, and the creative team and clients to develop and produce print and digital marketing communications. Designed and produced comprehensive brand identities from corporate entities to startups by creating clear, focused guidelines for clients across a variety of industries. Built framework including naming, logo, print collateral and full website design and development. Managed interns, Jr designer, and the creative team and clients to develop and produce print and digital marketing communications.","duration":"Oct 2015 Jun 2017 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jun 2017","start_date":"Oct 2015","subtitle":"Otena Concepts Corporation","title":"Senior Designer"}],"url":"https://www.linkedin.com/company/otena-concepts-corporation"},{"company":"Windmill Communication Design + Management","company_id":"windmill-","location":"Miami/Fort Lauderdale Area","positions":[{"description":"Designed and produced comprehensive brand identities from corporate entities to startups by creating clear, focused guidelines for clients across a variety of industries. Built framework including naming, logo, print collateral and full website design and development. Managed the creative team and clients to develop and produce print and digital marketing communications. Designed and produced comprehensive brand identities from corporate entities to startups by creating clear, focused guidelines for clients across a variety of industries. Built framework including naming, logo, print collateral and full website design and development. Managed the creative team and clients to develop and produce print and digital marketing communications.","duration":"Aug 2015 Jun 2017 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2017","start_date":"Aug 2015","subtitle":"Windmill Communication Design + Management","title":"Senior Graphic + Web Designer"}],"url":"https://www.linkedin.com/company/windmill-"},{"company":"Shareshop","company_id":"shareshop","location":"Miami/Fort Lauderdale Area","positions":[{"description":"Developed and produced the Shareshop brand identity including logotype, brand standards, tone, and application user-experience and interface. Conceptualized solutions that bring simplicity and user-friendliness to complex design needs. Designed great user-experience across all devices, including web and mobile interfaces. Created and revised content diagrams, wireframes, and comprehensive prototypes. Created prototypes to test with consumers and integrate feedback through iterative processes with Sketch and Invision. Executed all visual design stages from concept to MVP.","duration":"Nov 2015 Jan 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 2017","start_date":"Nov 2015","subtitle":"Shareshop","title":"Experience Designer"}],"url":"https://www.linkedin.com/company/shareshop"},{"company":"Whole Foods Market","company_id":"whole-foods-market","location":"Whole Foods Market Pearl Street and Superior","positions":[{"description":"+ Maintain and produce signage for all departments, in line with brand standards.+ Maintain visual quality and consistency for all departments.+ Hand-illustrate painted chalkboards.+ Design and produce marketing communications (print and digital).+ Collaborate with creative team to develop marketing campaigns and events.+ Work closely with all Team Leaders, Specialists, Store Systems Integrator/ Data Technology Specialist, and Store Marketing Team.+ Provide excellent customer service and address needs of customers in a timely and effective manner.—Achievements + Designed and produced a gluten free campaign that was recognized and implemented in Whole Foods Market stores regionally and globally.","duration":"Nov 2013 Jul 2014 9 months","duration_short":"9 months","end_date":"Jul 2014","start_date":"Nov 2013","subtitle":"Whole Foods Market","title":"Graphic Artist"}],"url":"https://www.linkedin.com/company/whole-foods-market"}]', '["Maris Johansson “I had the pleasure of working with Brandon for two years at Artifact Uprising. He has impeccable taste and an ability to create visuals that inspire and delight. I appreciate Brandon\'s versatility in both art direction and production across web, print, photography and video. You name it, Brandon can do it. More importantly, he is a constant student and his excitement for learning and experimenting is contagious and an asset on any team.”","LinkedIn User “Brandon is one of the most talented designers I\'ve ever worked with. His ambition, eye for design, and never-ending bank of creativity are inspiring to say the least. He\'s selfless to his core and will do anything to bring a story and campaign to life. ”"]'] User: ['Paul Lombardi', 'Impressive Painting and Powerwashing is a locally owned business that is registered in Bellingham Massachusetts. I am fully insured and have many references from satisfied customers. My company is a business that is dedicated to top quality work and exceeding customer expectations.', 'Owner/operator at Impressive Painting and Power Washing', 'Impressive Painting and Power Washing', '[{"company":"Impressive Painting and Power Washing","company_id":null,"location":"Bellingham, Ma.","positions":[{"description":"","duration":"Sep 2012 - Present 9 years 3 months","duration_short":"9 years 3 months","end_date":"Present","start_date":"Sep 2012","subtitle":"Impressive Painting and Power Washing","title":"Owner/Operator"}],"url":""},{"company":"Quality Painting and Restoration","company_id":null,"location":"Worcester, Ma.","positions":[{"description":"","duration":"Aug 2009 Sep 2012 3 years 2 months","duration_short":"3 years 2 months","end_date":"Sep 2012","start_date":"Aug 2009","subtitle":"Quality Painting and Restoration","title":"Painter"}],"url":""}]', '["LinkedIn User “Paul painted the picket fence that encloses my entire yard. He power washed and prepared it properly prior to the beautiful job he did painting it. He also painted my ReMax office and some rooms in my house. He noticed some imperfections in other areas that he perfected for me. Paul recommended colors when I was at a loss and the end results were perfect. He was kind to my children, always showed up when he said he would and his prices beat any of his competitors. I now refer Paul to any of my Real Estate clients/non clients in need of painting. I highly recommend Impressive Interiors by Paul!”","Barbara Todaro “Paul Lombardi provides quality work in a timely fashion with the utmost of care and detail. I recommend Paul Lombardi to everyone who is in need of a quality painter who charges reasonable prices.”"]']### Assistant: The agent's job is to provide professional painting and power washing services, and today the user is reaching out to the agent because they need a quote for power washing their house before getting it painted.
### Human: Agent: ['Adrian Collett', 'I offer a variety of products that can help you meet a number of insurance and financial needs, including, but not limited to college funding, retirement, managing costs for extended periods of care and lifetime income strategies. Please contact me to help you fully analyze your needs and recommend appropriate solutions. I am an Agent licensed to sell insurance through New York Life Insurance Company and may be licensed with various other independent unaffiliated insurance companies. Additionally, I am a Registered Representative of and offer securities products & services through NYLIFE Securities LLC, (Member FINRA/SIPC), A Licensed Insurance Agency and a New York Life Company. Any testimonial on this site is based on an individual’s experience and may not be representative of the experience of other customers. These testimonials are no guarantee of future performance or success. New York Life Insurance Company 910 Gruene Rd, Bld 4B New Braunfels, TX 78130 210-342-7878 Neither New York Life Insurance Company, nor its agents, provide tax, legal, or accounting advice. Please consult your own tax, legal, or accounting professionals before making any decisions. I am not licensed in all jurisdictions.', 'I am focused on helping individuals, families and small businesses find affordable health, small group, annuities, supplemental as well as other insurance solutions. I can help you identify and understand your unique nee', 'Preferred Advisors', '[{"company":"Preferred Advisors","company_id":null,"location":"1423 N Walnut Ave, Suite 103, New Braunfels, TX 78130","positions":[{"description":"As an agent with Preferred Advisors, I work with nationally recognized insurance companies to helpyou find quality, affordable insurance. I’ll make the calls, compare the plans and prices, and help identify insurance plan options that may fit your needs. Best of all, my help is free to you. Choosing insurance plans can be difficult. That’s why I make it easy. My office handles all types of insurance, including: Individual Health \| Small Group Health \| Life \| Dental & Vision \| Disability \| Accident\| Cancer & Critical Illness \| Long-Term Care \| Annuities \| and more!","duration":"Mar 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Preferred Advisors","title":"Licensed Insurance Agent"}],"url":""},{"company":"New York Life Insurance Company","company_id":"newyorklife","location":"San Antonio, Texas Area","positions":[{"description":"Agent licensed to sell insurance through New York Life Insurance Company Agent licensed to sell insurance through New York Life Insurance Company","duration":"Aug 2016 Feb 2021 4 years 7 months","duration_short":"4 years 7 months","end_date":"Feb 2021","start_date":"Aug 2016","subtitle":"New York Life Insurance Company","title":"Agent"}],"url":"https://www.linkedin.com/company/newyorklife"},{"company":"Southwest ISD","company_id":null,"location":"San Antonio, Texas Area","positions":[{"description":"• Implementation, vertical and horizontal alignment of PITSCO STEM products K-8• Managed federal and local budget for instruction, professional development, and co-curricular activities• Grant writer and program evaluator for Carl Perkins Grant Application and Program Effectiveness Report• Built relationships with industry partners that includes volunteerism, monetary donations, and program recommendations• Implementation of career assessment and career activities for students post-secondary success","duration":"Jul 2014 Jun 2016 2 years","duration_short":"2 years","end_date":"Jun 2016","start_date":"Jul 2014","subtitle":"Southwest ISD","title":"Director of Career and Technical Education"}],"url":""},{"company":"Education Service Center, Region 20","company_id":"education-service-center-region-20","location":"","positions":[{"description":"• Provide and facilitate federal and state accountability and compliance workshops• Plan and coordinate Career and Technical Quarterly Directors Meetings• Develop appropriate and timely staff development opportunities for CTE personnel • Implementation of career guidance and CTE curriculum• Master Trainer for National Center for Construction Education and Research (NCCER)• Program evaluations and NCCER accreditation for secondary construction shop classes• Built partnerships with post-secondary education, business, and industry","duration":"Jun 2010 Jul 2014 4 years 2 months","duration_short":"4 years 2 months","end_date":"Jul 2014","start_date":"Jun 2010","subtitle":"Education Service Center, Region 20","title":"Career and Technical Education Specialist"}],"url":"https://www.linkedin.com/company/education-service-center-region-20"},{"company":"Judson ISD","company_id":null,"location":"Converse, TX","positions":[{"description":"• Provided instructional leadership and directed the operation of the Career and Technology Department• Led and collaborated with CTE team to initiate the alignment of the following programs: Health Science Education, Business Computer Information Systems & Automotive Technology• Assisted in screening, selection, and orientation of departmental personnel• Prepared departmental budget requests, requisitions, issued, and monitored use of supplies, materials, and equipment• Coordinated staff development activities: Website development, Articulated Technical Credit Online Training, & Diversity Training","duration":"Aug 2000 May 2010 9 years 10 months","duration_short":"9 years 10 months","end_date":"May 2010","start_date":"Aug 2000","subtitle":"Judson ISD","title":"Career and Technical Education Department Chair, Media Technology and Animation Teacher"}],"url":""}]', '["LinkedIn User “I have known Adrian for over 5 years. We both served as Career and Technical Education Specialists for the Education Service Centers in our region. Adrian has many strengths. Areas that I most admire him for are his strong communication skills, relationship building and his creative abilities. Adrian was instrumental in building a strong relationship between business and industry partners in his area and educators. He developed agendas for those meetings that were powerful and beneficial. Adrian is one of the most dedicated and dependable people I know. It is an honor to call him my friend and I highly recommend him. ”","Doretta Walker “Adrian is an innovative educator who understands the role of career exploration and education in the K12 environment. He adheres to the rigor of a college prep curriculum at the same time meeting the challenge of relevance for career readiness. Adrian established state-of-the-art programs at Judson HS for digital media and video production as a teacher, and, as a department head, he encouraged and supported educators who developed career clusters.”"]'] User: ['Claudia Moran', 'Experienced Technical Sales Representative with a demonstrated history of working in the industrial automation industry.', 'Direct Sales VEGA', 'VEGA Americas, Inc.', '[{"company":"VEGA Americas, Inc.","company_id":"vega-americas-inc-","industry":"Industrial Automation","location":"Midland-Odessa Area","positions":[{"description":"","duration":"Jan 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"VEGA Americas, Inc.","title":"Technical Sales Representative"}],"url":"https://www.linkedin.com/company/vega-americas-inc-"},{"company":"Legend Energy Group","company_id":null,"location":"Midland-Odessa Area","positions":[{"description":"• Maintained relationships by personally visiting Company Men and Superintendents at well sites throughout the Midland and Delaware Basin on a weekly bases• Submit Bids for future jobs via email in order to acquire the well site work• Report sales activity to management team and attend sales meetings to discuss monthly sales goal","duration":"Apr 2020 Aug 2020 5 months","duration_short":"5 months","end_date":"Aug 2020","start_date":"Apr 2020","subtitle":"Legend Energy Group","title":"Sales Representative"}],"url":""},{"company":"Keane Group","company_id":"the-keane-group","location":null,"positions":[{"description":"• Led and managed a team of three procurement specialists• Managed monthly budgets to successfully purchase necessary inventory• Communicated departmental financial forecasts via weekly meetings• Negotiated cost, product placement, and production between various vendors• Slashed vendor costs 10% by negotiating pricing and fees, while ensuring the continuation and enhancements of services","duration":"Mar 2019 Mar 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2020","start_date":"Mar 2019","subtitle":"Keane Group","title":"Procurement-Electronics"},{"description":"• Mentored newly hired technicians during their training period• Coordinated company staff by assigning projects and tasks to maintain staff productivity and project completion• Lead transitional meetings to debrief incoming technicians for shop workflow","duration":"Mar 2018 Feb 2019 1 year","duration_short":"1 year","end_date":"Feb 2019","start_date":"Mar 2018","subtitle":"Keane Group","title":"Lead Electronics Technician"},{"description":"• Troubleshoot and repairs electrical/electronic equipment including but not limited to programmable controls, power supplies, instrumentation, gages and test equipment• Setup and configure new and existing field equipment desktops, laptops, printers, and specific data acquisition software • Perform regular and scheduled maintenance on hydraulic fracturing equipment to ensure equipment remains in good working order• Ran diagnostics of hydraulic fracturing equipment to insure productivity for job completion• Maintained existing equipment to ensure quality performance for various job sites• Compiled daily maintenance reports of all tasks completed","duration":"May 2017 Feb 2018 10 months","duration_short":"10 months","end_date":"Feb 2018","start_date":"May 2017","subtitle":"Keane Group","title":"Electronic Technician"}],"url":"https://www.linkedin.com/company/the-keane-group"},{"company":"O-Tex Pumping","company_id":null,"location":"Odessa/Midland, Texas Area","positions":[{"description":"• Task driven when working both under self-guidance and a team environment to execute deliverables while optimizing all tools provided• Skilled in testing cement, water and acid titration, along with oil based mud compatibilities• Served as liaison between sales team and operational team","duration":"Sep 2016 Mar 2017 7 months","duration_short":"7 months","end_date":"Mar 2017","start_date":"Sep 2016","subtitle":"O-Tex Pumping","title":"Laboratory Technician"}],"url":""},{"company":"U.S. Bank","company_id":"us-bank","location":"Lynwood, CA","positions":[{"description":"• Built clientele by cold calling using internal company database, educating local business owners about services, and hosting social events • Maintained customer relationships by delivering outstanding customer service and suggesting financial services that benefitted their business • Met and exceeded monthly employee sales goals and quarterly branch goals by implementing sales strategies","duration":"Mar 2011 Mar 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2013","start_date":"Mar 2011","subtitle":"U.S. Bank","title":"Universal Banker"}],"url":"https://www.linkedin.com/company/us-bank"}]', '["“Claudia displayed an incredible work ethic while studying together at Midland College. I remember particularly in our electronics class and our instrumentation/controls class where we worked in groups together and even when the assignment got tough, she took her time, put her head down, and helped lead us to completion. Claudia would make a great asset to any team within the oil&gas industry; any industry really. ”","“I would highly recommend Claudia to be a part of any organization. She is wonderful to work with and has exceptional expertise in leadership, and work ethic. She is self-motivated, methodical, and very capable of completing any task. ”"]']### Assistant: The agent's job is to offer a variety of insurance and financial solutions, while the user is reaching out to the agent because they need assistance in finding affordable insurance solutions for their small business in the industrial automation industry.
### Human: Agent: ['Jeremiah Day', 'We are a world leader of design, manufacture and marketing of "Life Safety Systems". We manufacture systems for emergency mass notification (“Giant Voice” speaker systems), asset security, bio-hazard decontamination, remote worldwide communication, and police/military instant breaching. We work primarily through a robust network of domestic and international dealers providing our systems to governments, militaries, municipalities, large industrial complexes and higher education institutions in over 50 countries and counting. What makes us exceptional on the world stage, is that we can, and more importantly will, work to understand the unique need or each customer and how we can CUSTOM design our systems to perfectly address those needs while also anticipating the needs to come and ensuring scalability with that in mind. Regarding our unique “value proposition”, our systems are specially designed and ruggedized to operate dependably in the harshest environments on Earth. They are design built to order, taking into consideration the unique application needs of every project. Our expertise has been hard won over the past 20+ years outfitting the US Military forward operating bases all over the world. The science behind pushing sound through a speaker from a power source is thoroughly understood and done well by everyone in our industry. The power-Db output calculations are the same for every product on the market. What makes SoundCommander® exceptional is the application of our experience in designing your custom product for dependability over time and backward compatibility, allowing your system to be updated with emerging technologies, instead of the planned obsolescence of many of our competitors’ products, requiring you to make a new capital investment every few years to prevent loss of coverage.', 'Director of Sales and Marketing at IMLCORP, LLC', 'IMLCORP, LLC', '[{"company":"IMLCORP, LLC","company_id":"imlcorp-llc","industry":"Appliances, Electrical, and Electronics Manufacturing","location":"Marietta, GA, US","positions":[{"description":"We are a manufacturer of \\"Life Safety Systems” for emergency mass notification(Giant Voice speakers), asset security, bio-hazard decontamination, remote worldwide communication, and police/military instant breaching to governments, militaries, municipalities, large industrial complexes and higher education institutions in over 50 countries. What makes us exceptional on the world stage is that we work to understand the unique needs of each customer and how we can CUSTOM design our systems to perfectly address those needs while also anticipating the needs to come and ensuring scalability with that in mind.","duration":"Sep 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Sep 2018","subtitle":"IMLCORP, LLC","title":"Director of Sales and Marketing"}],"url":"https://www.linkedin.com/company/imlcorp-llc"},{"company":"PolySep","company_id":null,"location":"Marietta GA","positions":[{"description":"PolySep Chemicals has been a leading supplier of water and wastewater products to customers in the southeast for 20 years. Our longterm track record and solid reputation continues to expand our reach into broader markets across the country. PolySep Chemicals has been a leading supplier of water and wastewater products to customers in the southeast for 20 years. Our longterm track record and solid reputation continues to expand our reach into broader markets across the country.","duration":"Mar 2018 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"Mar 2018","subtitle":"PolySep","title":"Waste Water Specialist"}],"url":""}]', '["Robbin Kring “Jeremiah is a SOLID business consultant, straight forward, diligent, hardworking and provides top notch, A+, customer service! If you are looking for someone to work hard and get things done, Jeremiah is it!”","Clay Posey “Jeremiah is a high energy team player. He brings a natural enthusiasm for life to whatever task he is given. Jeremiah looks for solutions, not problems. He is a deep thinker that moves toward his goals in a steady manner, refusing to be detoured by distractions or setbacks. I am pleased to recommend as someone who will get the job done.”"]'] User: ['Jeremiah Day', 'We are a world leader of design, manufacture and marketing of "Life Safety Systems". We manufacture systems for emergency mass notification (“Giant Voice” speaker systems), asset security, bio-hazard decontamination, remote worldwide communication, and police/military instant breaching. We work primarily through a robust network of domestic and international dealers providing our systems to governments, militaries, municipalities, large industrial complexes and higher education institutions in over 50 countries and counting. What makes us exceptional on the world stage, is that we can, and more importantly will, work to understand the unique need or each customer and how we can CUSTOM design our systems to perfectly address those needs while also anticipating the needs to come and ensuring scalability with that in mind. Regarding our unique “value proposition”, our systems are specially designed and ruggedized to operate dependably in the harshest environments on Earth. They are design built to order, taking into consideration the unique application needs of every project. Our expertise has been hard won over the past 20+ years outfitting the US Military forward operating bases all over the world. The science behind pushing sound through a speaker from a power source is thoroughly understood and done well by everyone in our industry. The power-Db output calculations are the same for every product on the market. What makes SoundCommander® exceptional is the application of our experience in designing your custom product for dependability over time and backward compatibility, allowing your system to be updated with emerging technologies, instead of the planned obsolescence of many of our competitors’ products, requiring you to make a new capital investment every few years to prevent loss of coverage.', 'Director of Sales and Marketing at IMLCORP, LLC', 'IMLCORP, LLC', '[{"company":"IMLCORP, LLC","company_id":"imlcorp-llc","industry":"Appliances, Electrical, and Electronics Manufacturing","location":"Marietta, GA, US","positions":[{"description":"We are a manufacturer of \\"Life Safety Systems” for emergency mass notification(Giant Voice speakers), asset security, bio-hazard decontamination, remote worldwide communication, and police/military instant breaching to governments, militaries, municipalities, large industrial complexes and higher education institutions in over 50 countries. What makes us exceptional on the world stage is that we work to understand the unique needs of each customer and how we can CUSTOM design our systems to perfectly address those needs while also anticipating the needs to come and ensuring scalability with that in mind.","duration":"Sep 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Sep 2018","subtitle":"IMLCORP, LLC","title":"Director of Sales and Marketing"}],"url":"https://www.linkedin.com/company/imlcorp-llc"},{"company":"PolySep","company_id":null,"location":"Marietta GA","positions":[{"description":"PolySep Chemicals has been a leading supplier of water and wastewater products to customers in the southeast for 20 years. Our longterm track record and solid reputation continues to expand our reach into broader markets across the country. PolySep Chemicals has been a leading supplier of water and wastewater products to customers in the southeast for 20 years. Our longterm track record and solid reputation continues to expand our reach into broader markets across the country.","duration":"Mar 2018 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"Mar 2018","subtitle":"PolySep","title":"Waste Water Specialist"}],"url":""}]', '["Robbin Kring “Jeremiah is a SOLID business consultant, straight forward, diligent, hardworking and provides top notch, A+, customer service! If you are looking for someone to work hard and get things done, Jeremiah is it!”","Clay Posey “Jeremiah is a high energy team player. He brings a natural enthusiasm for life to whatever task he is given. Jeremiah looks for solutions, not problems. He is a deep thinker that moves toward his goals in a steady manner, refusing to be detoured by distractions or setbacks. I am pleased to recommend as someone who will get the job done.”"]']### Assistant: The agent's job is to market and sell "Life Safety Systems", and today, the agent is reaching out to the user to discuss their unique needs and custom design a system that perfectly addresses those needs while ensuring scalability and backward compatibility.
### Human: Agent: ['Rachel Beck', 'My name is Rachel Beck and I am an Author near Delray Beach, Florida I have just retired as a photographer, which I have loved doing for the last 8+ years. I am an author full time. My first book is out!! I am writing a second book. I am also a public speaker. I have been doing that for 15 years. Please feel free to follow. Thank you. www.citrinepublishing.com/books/finding-your-way/ Rachel Beck www.vlakshmiauthor.com', 'Be inspired by your own story. Find your way, when life changes your plan.', 'V Lakshmi Author', '[{"company":"V Lakshmi Author","company_id":null,"location":"Iowa","positions":[{"description":"First Book is out and available on Amazonhttp://www.citrinepublishing.com/books/finding-your-way/ First Book is out and available on Amazonhttp://www.citrinepublishing.com/books/finding-your-way/","duration":"2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"2018","subtitle":"V Lakshmi Author","title":"Owner"}],"url":""},{"company":"Rachel Beck Photography","company_id":null,"location":"","positions":[{"description":"","duration":"2009 Oct 2018 9 years","duration_short":"9 years","end_date":"Oct 2018","start_date":"2009","subtitle":"Rachel Beck Photography","title":"Retired"}],"url":""}]', '["Mariah Edgington, BSN, RN “Rachel is a high quality content creator on LinkedIn. She inspires people by raising them up, promoting exceptional values and promoting others at every turn. Rachel is a tireless worker for the good of all humanity. I highly recommend Rachel Beck.”","Greg Brenner “Rachel is just one of those people. The good kind of people. The great kind of people. The one who is kind, empathetic, intelligent all while making this world a better place to be. She is changing the game everyday for people even as she navigates her unbelievable story. Simply said Rachel is an amazing human! Onward and up! Greg ”"]'] User: ['Rachel Ziarko', "Hey there! I'm a communications specialist with experience in higher education and nonprofit organizations. I have a passion for community outreach, servant leadership, and guiding people toward purpose. I love to partner with those who are driven to impact their local or virtual communities and create change. I believe change happens through building authentic relationships with courage, compassion, faith, and a little bit of humor. I'm a team player, a realistic idealist, a lover of all-things-organization, and a hard worker who never learned how to stop learning. CORE VALUES: Compassion / Service / Personal Growth / Creativity / Driving Purpose", 'Communications Specialist / Freelance Photographer', 'Rachel Rae Photography', '[{"company":"Rachel Rae Photography","company_id":null,"location":"","positions":[{"description":"Photographer specializing in: Family / Seniors / Maternity / Newborn / Events / Engagement / Marketing and Public Relations / Lifestyle Photographer specializing in: Family / Seniors / Maternity / Newborn / Events / Engagement / Marketing and Public Relations / Lifestyle","duration":"Feb 2019 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Feb 2019","subtitle":"Rachel Rae Photography","title":"Freelance Photographer"}],"url":""},{"company":"Lewis University","company_id":"lewis-university","location":"Romeoville, Illinois","positions":[{"description":"• Manage e-mail marketing campaigns• Design graphics for email marketing, website pages, print invitations, social media posts, etc.• Manage, edit and create new website pages• Conduct data analysis and regular goal setting to meet specific departmental and university-wide KPI’s (Key Performance Indicators)• Guide rebranding process for student communications • Strategize new communications methods for targeting specific audiences• Oversee graduate student workers• Create trainings for student workers, volunteers, and internal and external collaborators • Write and edit articles for the University’s magazine• Tell the stories of Lewis students through various media: email campaigns, social media platforms, videos, live events, mailers, etc.• Aid in video production for marketing and advancement departments• Work with contractors to guide specific vision and designs for campaigns","duration":"Mar 2018 Feb 2019 1 year","duration_short":"1 year","end_date":"Feb 2019","start_date":"Mar 2018","subtitle":"Lewis University","title":"Assistant Director of Advancement Communications"}],"url":"https://www.linkedin.com/company/lewis-university"},{"company":"Concordia University-Wisconsin","company_id":"cuwisconsin","location":null,"positions":[{"description":"• Manage content for social media platforms across all campuses• Conduct strategic planning for brand messaging and engagement• Create documents to maintain university-wide voice, style, and mission alignment• Hold social media trainings for groups on campus (faculty members, departments, institutes, etc.)• Carry out photo shoots, edit photos, and help maintain photo and design database • Measure and analyze data and engagement for monthly goal setting and KPI assessment• Work with strategic communications team to write and edit content for campus magazines, press releases, the University website, the University blog, and external publications• Aid in video editing and graphic design projects• Handle website copywriting and editing• Sit on the editorial team for the University magazines (readership of 60,000+)• Serve as a member of the Crisis Communication Team• Co-manage the University’s design assets• Serve as marketing strategist for the University’s institutes• Collaborate with marketing contractors • Aided in a university-wide branding overhaul","duration":"Dec 2016 Mar 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Mar 2018","start_date":"Dec 2016","subtitle":"Concordia University-Wisconsin","title":"Digital and Social Media Manager, Strategic Communications"},{"description":"I taught Organizational Communication (BCOM 380) within the Batterman School of Business. The course is part of the business communication major and covers topics such as leadership, group dynamics, communicating corporate culture and mission, and communications strategy.","duration":"Aug 2017 Dec 2017 5 months","duration_short":"5 months","end_date":"Dec 2017","start_date":"Aug 2017","subtitle":"Concordia University-Wisconsin","title":"Adjunct Professor of Business Communication"},{"description":"• Provide project management coordination, support and tactical execution for a range of public relations, strategic planning, and communications tasks• Provide internal relations and event planning support for bi-annual strategic planning events and other key events, meetings and programs facilitated by the Senior Vice President (SVP) of Strategy and University Affairs• On behalf of the SVP, follow up with appropriate staff to ensure requests (particularly related to the University’s strategic planning process) and correspondence are responded to on a timely basis• Establish tracking/feedback system to ensure issues are recorded, addressed and resolved• Gather background information, research issues, prepare executive summaries/white papers and other materials, coordinating with other departments to secure necessary information","duration":"Jun 2016 Dec 2016 7 months","duration_short":"7 months","end_date":"Dec 2016","start_date":"Jun 2016","subtitle":"Concordia University Wisconsin","title":"Executive Assistant, Strategy and University Affairs"},{"description":"• Interview and counsel prospective students• Recruit, follow up with, and facilitate admission for non-traditional online students• Attend college fairs and host information sessions in market areas• Maintain relations with program directors, faculty, staff and others• Develop an annual recruitment plan and work toward institutional goals","duration":"Aug 2015 Jun 2016 11 months","duration_short":"11 months","end_date":"Jun 2016","start_date":"Aug 2015","subtitle":"Concordia University Wisconsin","title":"Online Admissions Counselor"}],"url":"https://www.linkedin.com/company/cuwisconsin"},{"company":"Make-A-Wish America","company_id":"make-a-wish-foundation","location":"Butler, WI","positions":[{"description":"• Collaborate with staff in planning wishes and working with volunteer files• Make initial phone contact with potential Wish Families, including Spanish-speaking families, to take a referral• Recruit new volunteers• Organize and lead the distribution of special events and opportunities donated by community members• Assist in creating and distributing external communication materials, including newsletters, magazines, mass emails, and informational packets • Collaborate with staff in planning wishes and working with volunteer files• Make initial phone contact with potential Wish Families, including Spanish-speaking families, to take a referral• Recruit new volunteers• Organize and lead the distribution of special events and opportunities donated by community members• Assist in creating and distributing external communication materials, including newsletters, magazines, mass emails, and informational packets","duration":"Apr 2015 Aug 2015 5 months","duration_short":"5 months","end_date":"Aug 2015","start_date":"Apr 2015","subtitle":"Make-A-Wish America","title":"Mission Delivery Intern"}],"url":"https://www.linkedin.com/company/make-a-wish-foundation"},{"company":"Kyles Korner","company_id":"kyles-korner","location":"Wauwatosa, WI","positions":[{"description":"• Create activities and discussion plans for children and adult support groups to aid those grieving the loss of close family members• Implement activities to support children through the grieving process• Work in direct communication with families and volunteers to coordinate special events• Conduct intakes of incoming families. • Create activities and discussion plans for children and adult support groups to aid those grieving the loss of close family members• Implement activities to support children through the grieving process• Work in direct communication with families and volunteers to coordinate special events• Conduct intakes of incoming families.","duration":"Aug 2014 May 2015 10 months","duration_short":"10 months","end_date":"May 2015","start_date":"Aug 2014","subtitle":"Kyles Korner","title":"Intern/Volunteer"}],"url":"https://www.linkedin.com/company/kyles-korner"}]', '["Rachel Pickett “Rachel is an excellent student and a pleasure to have in class! She regularly engages in class discussion, provides unique personal insights, demonstrates critical thinking and submits a quality work product. However, Rachel is not just an outstanding student inside the classroom - she is actively engaged outside the classroom as well. She is a member of the International Honor Society in Psychology - Psi Chi and took part in the Faces of Depression service project as well as the End the Silence event on campus. Over her tenure as a CUW student she has been engaged in countless service projects and has emerged as a leader during those projects. Lastly, I supervised Rachel\'s individual senior research project where she examined the impact of volunteering on levels of depression. She worked hard on her project and presented it to the CUW community. She discovered that volunteering as an act of religious faith was significantly related to lower levels of depression. Her goal is to use her research to continue her work to inspire others to live out their faith by actively serving Christ in the church and world.”","Dr. Beverly Yahnke “Rachel Ferguson has asked that I offer a letter of recommendation. I am pleased to do so for I believe that Ms. Ferguson is an exceptional student and is well prepared to acquire advanced skills in her chosen area of study. I have had the opportunity to observe Ms. Ferguson’s progress through a 400 level Abnormal Psychology class. Her work was exemplary. In addition to her mastery of the class material, she also possessed written and oral communication skills that have allowed her to do excellent work in a curriculum that required creative work, careful research, and capable presentation skills. Ms. Ferguson is the kind of student who quickly rises to professorial notice, due not only to her academic strengths, but she is a stand-out in the areas of maturity, diligence and interpersonal effectiveness. Within the context of task groups, this young woman swiftly assumes a position of effective leadership. Her peers respect her ability as well as her capable influence; she works extremely well with her peers, always assuming a motivating, tolerant and encouraging perspective. She is also a great class participant whose enthusiasm for learning is clear. Also important is that Ms. Ferguson has a pleasing, collaborative confidence in working with her supervisors and faculty members. Unlike some students, Ms. Ferguson has always wanted to know more than what is required. She strikes me as a young woman who is genuinely curious about her field and as one who has an appetite to learn all that she can. She exudes eagerness to master new experiences and she has cultivated a wonderful sense of resilience, despite the occasionally stressful circumstances that surround students’ academic and leadership responsibilities on campus. Her c.v. is an accurate portrait of her many service activities. At a time when many of her peers continue to search for professional identity and direction, Ms. Ferguson has a clear and abiding interest in serving the hearts, minds and souls of those in need. I believe that Ms. Ferguson has the interpersonal and academic gifts required to become an outstanding graduate student who can make substantial contributions to the field. Beverly K. Yahnke, Ph.D. Professor of Psychology Chair, Department of Social Sciences ”"]']### Assistant: The agent's job is to promote exceptional values and inspire people by raising them up, while the user is reaching out to the agent because they need guidance on building authentic relationships and creating change through community outreach.
### Human: Agent: ['Chad A. Myers', "I'm passionate about working to improve our community.", 'Director of Development at UPMC Pinnacle Foundation', 'UPMC Pinnacle Foundation', '[{"company":"UPMC Pinnacle Foundation","company_id":null,"location":"York, PA","positions":[{"description":"The UPMC Pinnacle Foundation is a non-profit organization that exists to support the work of UPMC Pinnacle. The Foundation coordinates charitable giving to support the needs of our seven hospitals to improve access to and quality of care throughout our community. The UPMC Pinnacle Foundation is a non-profit organization that exists to support the work of UPMC Pinnacle. The Foundation coordinates charitable giving to support the needs of our seven hospitals to improve access to and quality of care throughout our community.","duration":"Mar 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Mar 2018","subtitle":"UPMC Pinnacle Foundation","title":"Director, Development"}],"url":""},{"company":"United Way of York County","company_id":"united-way-of-york-county","location":null,"positions":[{"description":"","duration":"Apr 2015 Mar 2018 3 years","duration_short":"3 years","end_date":"Mar 2018","start_date":"Apr 2015","subtitle":"United Way of York County","title":"Director of Resource Development"},{"description":"Manage all aspects of United Way\'s leadership giving program (annual gifts of $1,000 or more), planned giving, corporate solicitations and solicitations of individuals outside of the workplace.","duration":"Apr 2013 Mar 2015 2 years","duration_short":"2 years","end_date":"Mar 2015","start_date":"Apr 2013","subtitle":"United Way of York County","title":"Director of Leadership Giving"}],"url":"https://www.linkedin.com/company/united-way-of-york-county"},{"company":"Downtown Inc","company_id":"downtown-york-pa","location":"1 East Market Street, Suite 202, York, PA 17401","positions":[{"description":"Actively identify, recruit and assist businesses in locating to downtown York, PA. Research and compile trade area demographic information to market downtown York to prospective businesses, and assist those businesses in understanding the City permitting and inspections process. In addition, compile data on available properties and vacancies as well as information related to growing businesses in York’s Central Business District. Actively identify, recruit and assist businesses in locating to downtown York, PA. Research and compile trade area demographic information to market downtown York to prospective businesses, and assist those businesses in understanding the City permitting and inspections process. In addition, compile data on available properties and vacancies as well as information related to growing businesses in York’s Central Business District.","duration":"Jul 2011 Apr 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 2013","start_date":"Jul 2011","subtitle":"Downtown Inc","title":"Downtown Business Development Liaison"}],"url":"https://www.linkedin.com/company/downtown-york-pa"},{"company":"United Way of York County","company_id":"united-way-of-york-county","location":null,"positions":[{"description":"Manage the annual United Way workplace campaign through the development and implementation of strategies designed to maximize fund raising results.Oversee the planning and implementation of the volunteer training program for campaign volunteers, and cultivation activities for new accounts in order to broaden the base of giving.","duration":"Apr 2009 Jul 2011 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jul 2011","start_date":"Apr 2009","subtitle":"United Way of York County","title":"Workplace Campaign Director"},{"description":"Provide staff leadership and direction to ensure fundraising results, serve as year-round liaison with chief executives and campaign coordinators, gather background information, analyze campaign history and develop strategies to maximize the fundraising results of assigned accounts, strengthen individual relationships with current and prospective contributors.","duration":"Apr 2005 Apr 2009 4 years 1 month","duration_short":"4 years 1 month","end_date":"Apr 2009","start_date":"Apr 2005","subtitle":"United Way of York County","title":"Campaign Division Director"}],"url":"https://www.linkedin.com/company/united-way-of-york-county"},{"company":"Housing Initiatives Corporation","company_id":null,"location":"","positions":[{"description":"Program Director: Facilitate the Family Savings Account Program. Recruit individuals and families meeting the program\'s income guidelines to participate in a matched savings program aimed at increasing financial stability. Develop and monitor specific savings plans for qualified participants. Graduates of the program received up to a $2,000 match of personal savings to be put towards qualified post-secondary education, first home or vehicle purchase.Property Manager: Manage the historic Hotel Richard M\'Callister in Hanover, PA; 54 elderly rental units, 5 commercial units. Supervise 3 maintenance staff; oversee building maintenance & tenant relations.","duration":"Oct 2001 Apr 2005 3 years 7 months","duration_short":"3 years 7 months","end_date":"Apr 2005","start_date":"Oct 2001","subtitle":"Housing Initiatives Corporation","title":"Marketing & Education Specialist; Program Director; Property Manager"}],"url":""}]', '["Carmen Gloria Montalvo “Hi Chad, I really need to recommend somebody to you - she is Fernanda Brito Munoz (my daughter). Please, accept her to know more about Fernanda! She has experience working in Foundations outside USA and more! Sincerely,”","Bradley Shockey, MBA “Chad\'s high energy level and focus make him a great asset to the United Way of York County. He has been invaluable in generating membership in our Emerging Leadership Society and instrumental in the progress of the group. His ideas are well received and continue our group on the path to returning some of our time and talent to the greater community. It is a pleasure working with Chad on the Emerging Leader\'s Steering Committee and I look forward to another great campaign season for the United Way!”"]'] User: ['Emily Aman', 'Public Health graduate (B.A.) currently working as a Human Subject Research Coordinator for the Preventive Care Program for Urban Children with Asthma at the University of Rochester. Passionate about the health and well-being of communities.', 'Human Subject Research Coordinator at University of Rochester Medical Center', 'University of Rochester Medical Center', '[{"company":"University of Rochester Medical Center","company_id":"university-of-rochester-medical-center","industry":"Hospital & Health Care","location":"","positions":[{"description":"","duration":"Jun 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jun 2021","subtitle":"University of Rochester Medical Center","title":"Human Subject Research Coordinator"}],"url":"https://www.linkedin.com/company/university-of-rochester-medical-center"},{"company":"Staffing Solutions Organization LLC","company_id":"staffing-solutions-organization","location":null,"positions":[{"description":"","duration":"Nov 2020 Jun 2021 8 months","duration_short":"8 months","end_date":"Jun 2021","start_date":"Nov 2020","subtitle":"Staffing Solutions Organization LLC","title":"Contact Tracing Supervisor"},{"description":"","duration":"Jun 2020 Nov 2020 6 months","duration_short":"6 months","end_date":"Nov 2020","start_date":"Jun 2020","subtitle":"Staffing Solutions Organization LLC","title":"Contact Tracer"}],"url":"https://www.linkedin.com/company/staffing-solutions-organization"},{"company":"Wegmans Food Markets","company_id":"wegmans-food-markets","location":"Rochester, New York Area","positions":[{"description":"• Greet customers and direct full attention to their requests• Complete orders to customers’ satisfaction and as efficiently as possible• Cooperatively work with other employees to accomplish department tasks • Greet customers and direct full attention to their requests• Complete orders to customers’ satisfaction and as efficiently as possible• Cooperatively work with other employees to accomplish department tasks","duration":"May 2016 Oct 2020 4 years 6 months","duration_short":"4 years 6 months","end_date":"Oct 2020","start_date":"May 2016","subtitle":"Wegmans Food Markets","title":"Deli Associate, Customer Service"}],"url":"https://www.linkedin.com/company/wegmans-food-markets"},{"company":"Fundacion Parque Metropolitano La Libertad","company_id":"fundacion-parque-metropolitano-la-libertad","location":"San Jose, Costa Rica","positions":[{"description":"• Developed relationships with youth ages 5-12 each week to help them with their English homework, as well as assist them in their learning of classroom material• Facilitated English learning workshops for children ages 4-6 • Assisted with afternoon club activities, such as “Soy Niña” and “Expresión Creativa” • Developed relationships with youth ages 5-12 each week to help them with their English homework, as well as assist them in their learning of classroom material• Facilitated English learning workshops for children ages 4-6 • Assisted with afternoon club activities, such as “Soy Niña” and “Expresión Creativa”","duration":"Oct 2019 Nov 2019 2 months","duration_short":"2 months","end_date":"Nov 2019","start_date":"Oct 2019","subtitle":"Fundacion Parque Metropolitano La Libertad","title":"English Tutor"}],"url":"https://www.linkedin.com/company/fundacion-parque-metropolitano-la-libertad"},{"company":"Excellus BCBS","company_id":"excellusbcbs","location":"Rochester, New York","positions":[{"description":"• Compiled and analyzed information regarding the cross-regional Diabetic Retinopathy Eye Screening initiative that Excellus BCBS has sponsored through a Member and Community Health Improvement grant• Designed oral health education collateral to be distributed by the Rochester organization, Pencils and Paper, and used in classrooms and in the community• Contacted Fall 2018 Community Health Award recipients to receive program updates and collaborated with Internal Communications to create blog post stories• Partnered with the organization Pencils and Paper to organize a school supply drive in the Rochester region to benefit local teachers and students","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"Excellus BCBS","title":"Community Health Engagement Intern"}],"url":"https://www.linkedin.com/company/excellusbcbs"},{"company":"Sandy Stramonine School of Dance","company_id":null,"location":"Rochester, New York Area","positions":[{"description":"• Demonstrated movements in a clear way so that the students learned and successfully performed the steps • Provided corrections and encouragement to students both individually and as a larger group• Managed attendance and reinforced proper class etiquette • Demonstrated movements in a clear way so that the students learned and successfully performed the steps • Provided corrections and encouragement to students both individually and as a larger group• Managed attendance and reinforced proper class etiquette","duration":"Sep 2011 Jun 2016 4 years 10 months","duration_short":"4 years 10 months","end_date":"Jun 2016","start_date":"Sep 2011","subtitle":"Sandy Stramonine School of Dance","title":"Dance Assistant Instructor"}],"url":""}]', '["Whitney Thomas “I have studied alongside Emily the past 4 years. We have had at least one class together since we started at Nazareth College. Emily has consistently been a top performing student who I know I can depend on, especially in group project settings. Emily is kind, patient, and extremely hard working. She has consistently gone above and beyond in projects and because of that, has left a lasting impression on not only the campus community but also the wider Rochester community. In addition to our time in the classroom, I have also had the opportunity to be an intern alongside Emily. She worked hard in her position in order to bring volunteer opportunities to the wider group of interns as well as full-time employees. This is just one of the many ways that Emily finds ways to serve the organizations she is at as well as the wider community. I highly recommend Emily as she is willing to adapt to overcome any challenge that comes her way. She genuinely works to achieve the best possible solution for the teams she works on. Emily would be an asset to any team. ”","John Nadig “Emily was instrumental in creating an event known as the OxFam Hunger Banquet on campus. This interactive event placed students and faculty into the position of the worlds socioeconomic layers to promote poverty awareness on a global scale as it is created by power. As project manager, Emily fully planned out the event through meetings, emails, shared drive documents and personal outreach. Emily was able to create a budget for the event and request and secure funding through the Undergraduate Association on campus. She maintained accountability for both the students and the outside shareholders. Her ability to create timelines and plan outcomes resulted in an event that impressed the faculty and staff on campus. The event will be recreated during following semesters and faculty have already said they will require their classes to attend. Emily would be a great addition to any team and I would be excited to work with her again if the occasion came up. ”"]']### Assistant: The agent's job is to coordinate charitable giving to support the needs of hospitals and improve access to quality care in the community, and today the user is reaching out to the agent because they need assistance in securing funding for a public health initiative aimed at improving community well-being.
### Human: Agent: ['Joshua Driskell', 'I work with individuals, and small and mid-size businesses, to resolve difficult tax and business issues. I love to guide clients through difficult times and insure that they get the best result possible.', 'Lagerlof Legal Services \| Managing Partner \| Estate, Business & Taxation', 'Lagerlof, LLP', '[{"company":"Lagerlof, LLP","company_id":"lagerlof-llp","industry":"Law Practice","location":"Pasadena, California, United States","positions":[{"description":"Lagerlof, LLP is the largest firm in Pasadena. With 112 years of experience satisfying clients, we are leading the market in strategic support. We are a team of trusted legal advisors on a mission to provide every client with clarity and understanding to succeed in a complex world. Lagerlof, LLP stands for innovation tempered with practicality, for thoroughness countered with common sense, and above all else, for impeccable integrity. Lagerlof, LLP is the largest firm in Pasadena. With 112 years of experience satisfying clients, we are leading the market in strategic support. We are a team of trusted legal advisors on a mission to provide every client with clarity and understanding to succeed in a complex world. Lagerlof, LLP stands for innovation tempered with practicality, for thoroughness countered with common sense, and above all else, for impeccable integrity.","duration":"Jan 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Lagerlof, LLP","title":"Managing Partner"}],"url":"https://www.linkedin.com/company/lagerlof-llp"},{"company":"Primuth & Driskell, LLP","company_id":"primuth-&-driskell-llp","location":"Pasadena, California","positions":[{"description":"I work with clients in the areas of tax, bankruptcy related to tax, business law and estate planning. I enjoy walking my clients through the complicated legal process and insuring that their needs are met. I work with corporations, small business and individuals and try to make a personal connection with each of my clients. I look forward to speaking with you. I work with clients in the areas of tax, bankruptcy related to tax, business law and estate planning. I enjoy walking my clients through the complicated legal process and insuring that their needs are met. I work with corporations, small business and individuals and try to make a personal connection with each of my clients. I look forward to speaking with you.","duration":"Nov 2014 Jan 2020 5 years 3 months","duration_short":"5 years 3 months","end_date":"Jan 2020","start_date":"Nov 2014","subtitle":"Primuth & Driskell, LLP","title":"Partner"}],"url":"https://www.linkedin.com/company/primuth-&-driskell-llp"},{"company":"Mockensturm LLP (subsidiary of Mockensturm Limited)","company_id":"mockensturm-llp","location":"Pasadena, California","positions":[{"description":"I worked as the managing attorney for our firm\'s west coast office in Pasadena, California. Here I worked with clients in the areas of tax, bankruptcy, business and estate planning. I worked with clients and companies on the east coast and practiced in all areas of California. I worked as the managing attorney for our firm\'s west coast office in Pasadena, California. Here I worked with clients in the areas of tax, bankruptcy, business and estate planning. I worked with clients and companies on the east coast and practiced in all areas of California.","duration":"Jan 2014 Dec 2014 1 year","duration_short":"1 year","end_date":"Dec 2014","start_date":"Jan 2014","subtitle":"Mockensturm LLP (subsidiary of Mockensturm Limited)","title":"Managing Attorney"}],"url":"https://www.linkedin.com/company/mockensturm-llp"},{"company":"Mockensturm Limited","company_id":"mockensturm-limited","location":"Toledo, Ohio","positions":[{"description":"During my time in our Toledo, Ohio office I worked with clients in tax, bankruptcy and general business matters. I was responsible for developing our bankruptcy practice and its growth. Additionally, I was responsible for firm marketing and practice development. During my time in our Toledo, Ohio office I worked with clients in tax, bankruptcy and general business matters. I was responsible for developing our bankruptcy practice and its growth. Additionally, I was responsible for firm marketing and practice development.","duration":"Dec 2011 Jan 2014 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jan 2014","start_date":"Dec 2011","subtitle":"Mockensturm Limited","title":"Associate Attorney"}],"url":"https://www.linkedin.com/company/mockensturm-limited"},{"company":"Ballenger and Moore","company_id":null,"location":"","positions":[{"description":"","duration":"May 2009 Jan 2012 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2012","start_date":"May 2009","subtitle":"Ballenger and Moore","title":"Law Clerk"}],"url":""},{"company":"LexisNexis","company_id":"lexisnexis","location":"Toledo, Ohio Area","positions":[{"description":"","duration":"Aug 2010 Dec 2011 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2011","start_date":"Aug 2010","subtitle":"LexisNexis","title":"Lexis Associate"}],"url":"https://www.linkedin.com/company/lexisnexis"},{"company":"Verizon Wireless","company_id":"verizon","location":"","positions":[{"description":"Supervisor of customer service team with direct communication with customers and end users of mobile services. Supervisor of customer service team with direct communication with customers and end users of mobile services.","duration":"Jun 2005 Aug 2009 4 years 3 months","duration_short":"4 years 3 months","end_date":"Aug 2009","start_date":"Jun 2005","subtitle":"Verizon Wireless","title":"Customer Service Supervisor"}],"url":"https://www.linkedin.com/company/verizon"}]', '["James Papulias “Mr. Driskell, is very professional, Highly recommended. Ive known him for 9 years, and will be my personal attorney for life. He gets the job done in a timely efficient manor.....A+”","Mike Hall “Mr. Driskell was extremely professional in resolving the case we worked on as adversaries. Mr. Driskell is a wonderful example of professionalism in action.”"]'] User: ['David Locks', 'I specialize in contested trusts, contested wills, contested probate, contested real estate, and ownership and control litigation. I have and welcome clients from all over the country and abroad with matters needing attention from Cook County to Jo Daviess County in Illinois. (That is from Chicago on the east to Galena on the west.). When executors, administrators, trustees, partners, officers or directors do not act in the interests of the estates, heirs or legatees, trusts or beneficiaries, partnerships or partners, corporations or shareholders, for whose benefir they are supposd to act, I can help. I am a good communicator and respond to client inquiries quickly. .', 'lawyer at Law Offices of David H. Locks', 'Law Offices of David H. Locks', '[{"company":"Law Offices of David H. Locks","company_id":null,"location":"Chicago, but I handle matters from Galena (Jo Daviess Co.) to Cook Co.","positions":[{"description":"advise, plan and implement strategies for litigation in matters involving misuse and/or mismanagment of estates, trusts, partnerships, corporations, and other business entities; also advise on how to avoid being a target of this litigation. advise, plan and implement strategies for litigation in matters involving misuse and/or mismanagment of estates, trusts, partnerships, corporations, and other business entities; also advise on how to avoid being a target of this litigation.","duration":"Nov 1971 - Present 50 years 8 months","duration_short":"50 years 8 months","end_date":"Present","start_date":"Nov 1971","subtitle":"Law Offices of David H. Locks","title":"lawyer"}],"url":""},{"company":"Gottlieb and Schwartz","company_id":null,"location":"","positions":[{"description":"estate administration, estate litigation, appeals, industrial revenue bond offering, real estate development- commercial & residential, civil litigation estate administration, estate litigation, appeals, industrial revenue bond offering, real estate development- commercial & residential, civil litigation","duration":"1973 1975 2 years","duration_short":"2 years","end_date":"1975","start_date":"1973","subtitle":"Gottlieb and Schwartz","title":"lawyer"}],"url":""}]', '["Richard Indyke “A careful attorney who does his homework”","Brenda Shead “Prior to coming to work with the Chicago Police Department, I was the office manager of David Locks. He is a very detail-oriented general practice attorney. He is thorough and efficient.and always keeps the needs of his clients first. He is excellent in wills, estate planning, real estate closings as well as other facets of law. I have known him for almost 40 years and hold him in high esteem. I give him my utmost recommendation,”"]']### Assistant: The agent's job is to resolve difficult tax and business issues, and today the user is reaching out to the agent because they need assistance with contested trusts and ownership and control litigation.
### Human: Agent: ['Rachel Perry', 'Experienced sales director with 9+ years of sales experience and 5+ years experience working in the event transportation and logistics industry. Skilled in Negotiation, Vendor Management and Strategic Sourcing. Strong background in logistics management and event planning.', 'National Sales Manager at Transportation Management Services', 'Transportation Management Services', '[{"company":"Transportation Management Services","company_id":"transportation-management-services","industry":"Events Services","location":"Frederick, Maryland","positions":[{"description":"","duration":"May 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"May 2019","subtitle":"Transportation Management Services","title":"National Sales Manager"}],"url":"https://www.linkedin.com/company/transportation-management-services"},{"company":"Carey International","company_id":"carey-international","location":"","positions":[{"description":"","duration":"Jul 2017 May 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"May 2019","start_date":"Jul 2017","subtitle":"Carey International","title":"Sourcing Manager"}],"url":"https://www.linkedin.com/company/carey-international"},{"company":"AAA Mid-Atlantic","company_id":"aaa-club-alliance","location":"Frederick, MD","positions":[{"description":"","duration":"Oct 2015 Jul 2017 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jul 2017","start_date":"Oct 2015","subtitle":"AAA Mid-Atlantic","title":"Travel Agent"}],"url":"https://www.linkedin.com/company/aaa-club-alliance"},{"company":"FSK Audi Lincoln Volvo","company_id":"fsk-audi-lincoln-volvo","location":"Frederick, MD","positions":[{"description":"","duration":"Jul 2010 Oct 2015 5 years 4 months","duration_short":"5 years 4 months","end_date":"Oct 2015","start_date":"Jul 2010","subtitle":"FSK Audi Lincoln Volvo","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/fsk-audi-lincoln-volvo"}]', '["“Rachel, is very competitive, and sold me two fully financed 0% Volvo L60s.”","“Rachel\'s exceptional professionalism, indepth knowledge of the products offered at FSK, finance/leasing options and her dynamic personality place her at the top of her profession. A role model for others in any profession to emulate. When I recently returned to FSK to inquire about a new vehicle and was approached by one of her peers, I declined his assistance and asked for Rachel Perry. I knew I would be dealing with one of the BEST!!!”"]'] User: ['Amanda Cherwonka', 'With over a decade of experience in a high-paced, high-revenue industry, I have developed my communication and organizational skills to provide top tier service to all levels of corporate and social events.', 'Senior Event Planning Manager at Hyatt Regency Columbus with certification from PCMA as Digital Event Strategist', 'Hyatt Regency Columbus', '[{"company":"Hyatt Regency Columbus","company_id":null,"location":"","positions":[{"description":"","duration":"May 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2022","subtitle":"Hyatt Regency Columbus","title":"Senior Event Planning Manager"}],"url":""},{"company":"Hyatt Regency Chicago","company_id":"hyattchicago","location":null,"positions":[{"description":"Recruitment and Development of Managers and Entry Level AssociatesTeam Leader on the Hotel Advancement and Meetings Reinvented Teams Actively manage positive relationships with internal teams and external clientsResponsible for High Level Key Accounts that host Political Officials, C-Suite Executives, Celebrities","duration":"Feb 2020 May 2022 2 years 4 months","duration_short":"2 years 4 months","end_date":"May 2022","start_date":"Feb 2020","subtitle":"Hyatt Regency Chicago","title":"Associate Director of Events"},{"description":"Major Market Social and Specialty Event ManagerSpecialize in all corporate, social, wedding, and kosher events.Work closely with events team and operational departments to train and develop new opportunities for success.","duration":"Oct 2018 Feb 2020 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2020","start_date":"Oct 2018","subtitle":"Hyatt Regency Chicago","title":"Senior Event Planning Manager"},{"description":"","duration":"Oct 2016 Feb 2020 3 years 5 months","duration_short":"3 years 5 months","end_date":"Feb 2020","start_date":"Oct 2016","subtitle":"Hyatt Regency Chicago","title":"Event Planning Manager"}],"url":"https://www.linkedin.com/company/hyattchicago"},{"company":"Hyatt Regency Columbus","company_id":"hyatt-regency","location":"","positions":[{"description":"Sell and Service - Corporate and Social Events of all sizes. Sell and Service - Corporate and Social Events of all sizes.","duration":"Oct 2014 Oct 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2016","start_date":"Oct 2014","subtitle":"Hyatt Regency Columbus","title":"Event Sales Manager"}],"url":"https://www.linkedin.com/company/hyatt-regency"},{"company":"Hyatt Regency Chicago","company_id":"hyattchicago","location":null,"positions":[{"description":"Sell and Service Small Corporate and Social Markets, Hospitality Suites, and Hotel Outlets","duration":"Aug 2013 Oct 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2014","start_date":"Aug 2013","subtitle":"Hyatt Regency Chicago","title":"Event Sales Manager"},{"description":"On-site Floor Manager and contact for large conventions. Ensure all front of house and back of house operations teams on schedule and performing at high levels.","duration":"Mar 2013 Aug 2013 6 months","duration_short":"6 months","end_date":"Aug 2013","start_date":"Mar 2013","subtitle":"Hyatt Regency Chicago","title":"Event Concierge Manager"},{"description":"Coordinator for large social events; weddings, kosher, fundraisers, galas","duration":"Feb 2012 Mar 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2013","start_date":"Feb 2012","subtitle":"Hyatt Regency Chicago","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/hyattchicago"},{"company":"Hyatt Regency Columbus","company_id":"hyatt-regency-columbus","location":"Columbus, Ohio Area","positions":[{"description":"Assistant to Corporate and Social Catering Managers Assistant to Corporate and Social Catering Managers","duration":"Jul 2010 Feb 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2012","start_date":"Jul 2010","subtitle":"Hyatt Regency Columbus","title":"Event Assistant"}],"url":"https://www.linkedin.com/company/hyatt-regency-columbus"},{"company":"Hyatt Regency Columbus Cap Square","company_id":null,"location":null,"positions":[{"description":"","duration":"Jan 2010 Jul 2010 7 months","duration_short":"7 months","end_date":"Jul 2010","start_date":"Jan 2010","subtitle":"Hyatt Regency Columbus Cap Square","title":"Reservation Agent"},{"description":"","duration":"Feb 2009 Jul 2010 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2010","start_date":"Feb 2009","subtitle":"Hyatt Regency Columbus Cap Square","title":"Front Office Agent"}],"url":""},{"company":"Ohio University Inn & Conference Center","company_id":"ouinn","location":"Athens, Ohio","positions":[{"description":"","duration":"Sep 2007 Nov 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2008","start_date":"Sep 2007","subtitle":"Ohio University Inn & Conference Center","title":"Banquet Server"}],"url":"https://www.linkedin.com/company/ouinn"},{"company":"Ohio University","company_id":"ohio-university","location":"Athens, OH","positions":[{"description":"","duration":"Nov 2003 Nov 2008 5 years 1 month","duration_short":"5 years 1 month","end_date":"Nov 2008","start_date":"Nov 2003","subtitle":"Ohio University","title":"Student Coordinator- Dining Services"}],"url":"https://www.linkedin.com/company/ohio-university"}]', '["Kim L. Augustyn, CMP “I wish I could take Amanda with me to all the venues we host events at! Always professional and her calming, kind demeanor and problem solving skills always get me through my Annual. She takes pride in her work and always treats everyone with the utmost respect bringing together all departments to ensure a successful event. ”","Britt T. “Amanda and I worked together at Hyatt Regency Columbus for 1 1/2 years. She is a bundle of knowledge and always has something positive to say about the day. She is a hard worker and appreciates each and every client and guest that walks through the doors of the hotel. She is knowledgeable in all Catering aspects and is open to learn new things. I thoroughly enjoyed working with her at Hyatt.”"]']### Assistant: The agent's job is to manage national sales for a transportation management company, and today, the agent is reaching out to the user because they need assistance with transportation logistics for an upcoming high-profile corporate event.
### Human: Agent: ['Elena Ogorodnikova', 'An experienced Project Manager with 10+ years of experience in various fields, such as telecommunications, marketing, software development, and software implementation. Experience with Agile methodology (Scrum, Kanban). Proficient with Microsoft Office (Excel, Word, Powerpoint), Visio, JIRA, Trello, Zoho, Asana, Microsoft Project, MS Sharepoint. High self-learning, ability to work with limited resources QA testing Product development Business development Strong organizational and multi-tasking skills Excellent research and analytical skills, critical thinking, attention to detail Time management skills with the ability to meet deadlines', 'Project Manager at Codemasters International, LLC', 'Codemasters International, LLC', '[{"company":"Codemasters International, LLC","company_id":"codemasters-international-llc","industry":"IT Services and IT Consulting","location":"Miami-Fort Lauderdale Area","positions":[{"description":"","duration":"Jan 2021 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Codemasters International, LLC","title":"Project Manager"}],"url":"https://www.linkedin.com/company/codemasters-international-llc"},{"company":"Haven Health Management","company_id":null,"location":"Palm Springs, Florida, United States","positions":[{"description":"","duration":"Jun 2020 Jan 2021 8 months","duration_short":"8 months","end_date":"Jan 2021","start_date":"Jun 2020","subtitle":"Haven Health Management","title":"Lead Web/Graphic Designer"}],"url":""},{"company":"Elena Ogorodnikova Design","company_id":null,"location":"West Palm Beach, Florida Area","positions":[{"description":"Portfolio: elenaogorodnikova.com- Brand development using Adobe Creative Suite: Ai, Ps, Id. UI design with Sketch and XD. - Creating social media graphic, emails. - Social media advertising.- Website development using WordPress, Joomla!, HTML, CSS, JS. - E-commerce experience WooCommerce, HikaShop, etc.). E-mail marketing.- Photo for e-commerce: food, fashion, and product photography.- Project management: coordinating meetings, resources, information, developers, designers. - QA testing, and Bug Tracking tools.","duration":"Jun 2017 Jan 2021 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jan 2021","start_date":"Jun 2017","subtitle":"Elena Ogorodnikova Design","title":"CEO/Owner"}],"url":""},{"company":"Print it Plus","company_id":null,"location":"West Palm Beach, Florida, United States","positions":[{"description":"- The Software implementation (Presswise - estimating printing Software) & Storefront development using HTML/CSS/XML.- Development and modification of current web projects using Wordpress, Joomla!, HTML/CSS. - The Software implementation (Presswise - estimating printing Software) & Storefront development using HTML/CSS/XML.- Development and modification of current web projects using Wordpress, Joomla!, HTML/CSS.","duration":"Mar 2019 Jun 2020 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2020","start_date":"Mar 2019","subtitle":"Print it Plus","title":"Lead Web Designer"}],"url":""},{"company":"Personal TVtech (ООО \\"ТИТВ\\") - Digital TV provider (IPTV/OTT)","company_id":null,"location":"Moscow, Russian Federation","positions":[{"description":"- Coordinating software developers, partners, resources, and information.- Collecting and analyzing product requirements, assessing the implementationof requirements, choosing a path for development and improvement.-Set project timelines and kept teams on task to complete milestones according to schedule.-Created new revenue streams.-Development of new products (SMART TV apps, mobile devices apps).- Branding and development of Klever TV brand: company identity, printing materials, digital & UI design, marketing strategy.- Social media campaigns, Google Adwords, Facebook, Google Analytics, Google Search Console. Development of long-term relationships with partners.- Organization of QA of the apps on different platforms.- Collection and analysis of customer requirements for future product development.","duration":"Sep 2014 Aug 2018 4 years","duration_short":"4 years","end_date":"Aug 2018","start_date":"Sep 2014","subtitle":"Personal TVtech (ООО \\"ТИТВ\\") - Digital TV provider (IPTV/OTT)","title":"Chief Executive Officer"}],"url":""},{"company":"TWINS INVESTMENTS JSC (venture investments, consulting, project management)","company_id":null,"location":"Moscow, Russian Federation","positions":[{"description":"- Evaluate and form the company’s investment projects portfolio (start-ups inthe areas of internet, telecom, tourism, mobile).- Coordinating meetings, resources, equipment, information, developers, partners.- Analyze business processes and evaluate systems requirements- Develop project documentation, financial models and business plans.- Analyze legal and financial documents for projects.Achievements: over 100 projects have been evaluated during the work, about a thousand applications have been worked out.Of all the projects selected and continued to work 15 (at different times).For all projects legal and financial schemes of work have been worked out (the creation of legal entities, the choice of the taxation system, etc.) All projects released software (iOS, Android, Windows).","duration":"May 2009 Sep 2014 5 years 5 months","duration_short":"5 years 5 months","end_date":"Sep 2014","start_date":"May 2009","subtitle":"TWINS INVESTMENTS JSC (venture investments, consulting, project management)","title":"Senior Project Manager"}],"url":""},{"company":"Parus JSC (automated accounting systems)","company_id":null,"location":"Moscow, Russian Federation","positions":[{"description":"- Set project timelines and kept teams on task to complete milestones accordingto schedule.- Develop strong relationships with partners for optimized systems integration.- Writing business/functional requirements for the software.- Coordinating meetings, resources, equipment, information, developers,partners.- Development of training and user manuals, providing support. - Set project timelines and kept teams on task to complete milestones accordingto schedule.- Develop strong relationships with partners for optimized systems integration.- Writing business/functional requirements for the software.- Coordinating meetings, resources, equipment, information, developers,partners.- Development of training and user manuals, providing support.","duration":"2005 2009 4 years","duration_short":"4 years","end_date":"2009","start_date":"2005","subtitle":"Parus JSC (automated accounting systems)","title":"Project Coordinator"}],"url":""}]', '["Alex Grichine “The work with Elena was a real pleasure for me. The high-quality Web design, lot of fantasy, deep knowledge of Web marketing tools (search engines optimisation, SEO etc..), perfect graphic artworks for printing, even the deep computer hardware knowledge! Very accurate and serious designer that I can recommend to everyone. Alex Grichine ++++++++++++++++++ Business center \\"Office Hof\\" 14 rue de Grand Bigard 1082 Brussels, Belgium Tel: +32 2 588.53.70 www.ohof.be”","Pavel Fedorov “I worked with Mrs. Elena Ogorodnikova from 2013 till 2016. Our company Gars Telecom Retail works with «Personal TVtech» LLC. «Personal TVtech» LLC provided IPTV service for our customers. During our cooperation, I thoroughly enjoyed working with Elena. She demonstrated critical skills, knowledge and abilities that will definitely make her a valuable employee to your company. Also, I can notice the high communicative skills of Elena, her self-organization, high managerial competence and technical background. Elena is a team player and has constantly demonstrated a willingness to go forward again and again. Elena is a hard-working, responsible, flexible individual and I consider her to have been a true asset to myself and for the company`s business. She is very honest and trustful person. Elena has also shown a high computer literacy, is great in office programs, graphic editors as well as technical mindset, confirmed by appropriate education and experience. If you have any questions or would like to discuss Elena’s qualifications and skills in greater detail please don’t hesitate to contact me. ”"]'] User: ['Julie Stenz', 'Experienced Sales and Marketing professional with diverse client experience, from Fortune 100 brands to smaller franchise organizations and individual small business owners. Expertise in Media Strategy, Sales Marketing and Business Development, Advertising and Integrated Communications Planning.', 'Experienced Sales & Marketing Consultant', 'Self-Employed', '[{"company":"Self-Employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Oct 2017","subtitle":"Self-Employed","title":"Consultant (Sales & Marketing)"}],"url":""},{"company":"UCBC Trumbull","company_id":null,"location":"Trumbull, CT","positions":[{"description":"","duration":"Oct 2015 Oct 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2017","start_date":"Oct 2015","subtitle":"UCBC Trumbull","title":"Owner/Operator"}],"url":""},{"company":"WWE","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2012 Oct 2015 3 years 9 months","duration_short":"3 years 9 months","end_date":"Oct 2015","start_date":"Feb 2012","subtitle":"WWE","title":"Sr. Director, Partnership Marketing"}],"url":""},{"company":"World Wrestling Entertainment","company_id":"world-wrestling-entertainment","location":"","positions":[{"description":"","duration":"Sep 2010 Feb 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2012","start_date":"Sep 2010","subtitle":"World Wrestling Entertainment","title":"Director, Partnership Marketing"}],"url":"https://www.linkedin.com/company/world-wrestling-entertainment"},{"company":"North Castle","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2002 Dec 2008 6 years 2 months","duration_short":"6 years 2 months","end_date":"Dec 2008","start_date":"Nov 2002","subtitle":"North Castle","title":"V.P., Media Planning Director"}],"url":""},{"company":"O\'Leary and Partners","company_id":"o%27leary-and-partners","location":"","positions":[{"description":"","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"O\'Leary and Partners","title":"Media Supervisor"}],"url":"https://www.linkedin.com/company/o%27leary-and-partners"},{"company":"Young & Rubicam","company_id":null,"location":"","positions":[{"description":"","duration":"1996 1999 3 years","duration_short":"3 years","end_date":"1999","start_date":"1996","subtitle":"Young & Rubicam","title":"Senior Media Planner"}],"url":""}]', '["Clif McFeely “Julie\'s strategic smarts and knowledge across all forms of media put her on a par with the very best of the media professionals I have been lucky enough to work with over the years. Her creativity, resourcefulness and optimistic persistence put her well past most of her peers. She is a pleasure to work with!”","Steve O\'Leary “Julie, Is truly an amazing person and former employee. We worked together when she was going media planning for our agency. She is also a great account type person and presenter. She can do anything. If you are looking for someone to help you grow your company. Julie is a person you should talk to. Steve”"]']### Assistant: The agent's job is to engage in business development and integrated communications planning, and today the user is reaching out to the agent because they need assistance with media strategy and sales marketing for their small business.
### Human: Agent: ['Jess Raffaele', 'Mid-level student affairs professional with experience in orientation, first year programs, leadership development, programming, event planning, supervision, operations, strategic planning, and advising. Gallup Certified Strengths Coach, available for customized team trainings, workshops, as well as individual coaching. Currently serving as the NASPA Rhode Island State Director', 'Director of Student Events and Orientation Programs & Interim Director of Center for Student Leadership and Involvement at Bryant University', 'Bryant University', '[{"company":"Bryant University","company_id":"bryant-university","industry":"Higher Education","location":null,"positions":[{"description":"","duration":"Jul 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Jul 2020","subtitle":"Bryant University","title":"Director, Student Events and Orientation Programs"},{"description":"Director of Student Events and Orientation Programs at Bryant University & Interim Director of Center for Student Leadership and Involvement","duration":"Jan 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Bryant University","title":"Interim Director of Center for Student Leadership and Involvement"},{"description":"","duration":"Aug 2017 Jul 2020 3 years","duration_short":"3 years","end_date":"Jul 2020","start_date":"Aug 2017","subtitle":"Bryant University","title":"Associate Director, Student Events and Orientation Programs"},{"description":"","duration":"Apr 2017 Aug 2017 5 months","duration_short":"5 months","end_date":"Aug 2017","start_date":"Apr 2017","subtitle":"Bryant University","title":"Assistant Director, Center for Leadership and Involvement"}],"url":"https://www.linkedin.com/company/bryant-university"},{"company":"Rhode Island School of Design","company_id":"risd1877","location":null,"positions":[{"description":"Center for Student Involvement (CSI)","duration":"Jul 2012 Apr 2017 4 years 10 months","duration_short":"4 years 10 months","end_date":"Apr 2017","start_date":"Jul 2012","subtitle":"Rhode Island School of Design","title":"Assistant Director, Orientation and New Student Programs"},{"description":"Office of Student Affairs","duration":"Nov 2011 Jul 2012 9 months","duration_short":"9 months","end_date":"Jul 2012","start_date":"Nov 2011","subtitle":"Rhode Island School of Design","title":"Student Affairs Coordinator"}],"url":"https://www.linkedin.com/company/risd1877"},{"company":"University of Rhode Island Alumni Association","company_id":"university-of-rhode-island","location":"","positions":[{"description":"","duration":"Jun 2009 Nov 2011 2 years 6 months","duration_short":"2 years 6 months","end_date":"Nov 2011","start_date":"Jun 2009","subtitle":"University of Rhode Island Alumni Association","title":"Program Assistant"}],"url":"https://www.linkedin.com/company/university-of-rhode-island"},{"company":"Jones Apparel Group","company_id":null,"location":"Greater New York City Area","positions":[{"description":"-Assisted in quality approval of cut-and-sew fabric for Jones New York Signature, Sport, and AKAK lines. -Communicated with mills and factories overseas to ensure quality standards -Entered fabric quality details and comments into the computer program Design Tracker -Maintained extensive filing systems of new as well as past qualities of fabrics -Assisted in quality approval of cut-and-sew fabric for Jones New York Signature, Sport, and AKAK lines. -Communicated with mills and factories overseas to ensure quality standards -Entered fabric quality details and comments into the computer program Design Tracker -Maintained extensive filing systems of new as well as past qualities of fabrics","duration":"Dec 2004 Jul 2007 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jul 2007","start_date":"Dec 2004","subtitle":"Jones Apparel Group","title":"Fabric Research & Design Textile Assistant"}],"url":""}]', '["LinkedIn User “We recently had Jess facilitate a Strengths workshop for our students at JWU. The feedback from our students is overwhelmingly positive stating that she was approachable, extremely knowledgeable, personable, and professional. I would highly recommend connecting with Jess when you need a seasoned strengths Coach. She is amazing. Beth O’Day, Associate Director, Johnson & Wales university, Providence campus. ”","Emily Wolfe “I worked with Jess on two project for the school. Both times she was extremely organized, kind, and professional. I look forward to partnering with her again!”"]'] User: ['Tammy Wellbrock', 'My Mission is to enlighten and educate others to be more productive, intentional, and cost-effective through a memorable and entertaining experience. I pride myself in developing effective people connections as well as building quality relations, regardless of the industry I work.', 'Leaderful Women Coach, Presenter, Trainer, Influencer', 'Fort Hays State University', '[{"company":"Fort Hays State University","company_id":"fort-hays-state-university","industry":"Higher Education","location":null,"positions":[{"description":"Appointed by FHSU President Tisa Mason to lead the Alumni Association through a transition period.","duration":"Jun 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Fort Hays State University","title":"Interim Executive Director-Alumni Association"},{"description":"","duration":"Jan 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Fort Hays State University","title":"Women and Leadership Instructor"},{"description":"","duration":"Jan 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Fort Hays State University","title":"Training & Development Instructor"},{"description":"I continue to enhance my own professional acumen by sharing communication knowledge and advice for online students at FHSU.","duration":"Aug 2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Aug 2017","subtitle":"Fort Hays State University","title":"Business Communication 301 Online Instructor"}],"url":"https://www.linkedin.com/company/fort-hays-state-university"},{"company":"Girl Twin Solutions, LLC","company_id":"girltwinsolutions1","location":"Midwest","positions":[{"description":"Having been a professional \\"connector\\" for decades, I am thrilled to be able to put my unique skills to work for others. My primary focus will be on empowering women (also known as Leaderful Women) through training, speaking, consulting and coaching engagements. Workshops include but aren\'t limited to customer service, communication, networking, stress/burnout and leadership development.","duration":"Aug 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Aug 2019","subtitle":"Girl Twin Solutions, LLC","title":"Owner Founder Twin"}],"url":"https://www.linkedin.com/company/girltwinsolutions1"},{"company":"Hays Area Chamber of Commerce","company_id":null,"location":"Hays, KS","positions":[{"description":"Oversaw all details of running a member-based business, including financial budgeting, stakeholder relations, board development, onboarding/training of employees and fund-raising efforts.","duration":"Jan 2011 Jul 2019 8 years 7 months","duration_short":"8 years 7 months","end_date":"Jul 2019","start_date":"Jan 2011","subtitle":"Hays Area Chamber of Commerce","title":"President/CEO"}],"url":""},{"company":"Fort Hays State University","company_id":"fort-hays-state-university","location":"","positions":[{"description":"I taught Marketing Principles in the classroom and virtually until Dec. 2016. According to university accreditation processes, my education did not fit the requirements so I then switched to teaching Business Communication.","duration":"Jan 2010 May 2017 7 years 5 months","duration_short":"7 years 5 months","end_date":"May 2017","start_date":"Jan 2010","subtitle":"Fort Hays State University","title":"Marketing Instructor"}],"url":"https://www.linkedin.com/company/fort-hays-state-university"},{"company":"Nex-Tech","company_id":"nex-tech","location":null,"positions":[{"description":"Provide sales and marketing support for the Business Technology Group.","duration":"Aug 2008 Jan 2011 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jan 2011","start_date":"Aug 2008","subtitle":"Nex-Tech","title":"Direct Sales Representative"},{"description":"•Trained & mentored 20 employees in Hays, Great Bend, Russell & Plainville:•Built & retained quality customer relations.•Resolved escalated and often-emotionally charged customer situations.•Oversaw the opening of 3 offices; developed community relations in each town.•Developed, enhanced & implemented various office & administrative duties.","duration":"Sep 2002 Aug 2008 6 years","duration_short":"6 years","end_date":"Aug 2008","start_date":"Sep 2002","subtitle":"Nex-Tech","title":"Customer Service Supervisor"},{"description":"•Designed, wrote & photographed for multi-media advertisements, brochures, press releases, newsletters & miscellaneous projects.","duration":"May 2001 Sep 2002 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2002","start_date":"May 2001","subtitle":"Nex-Tech","title":"Media Specialist"}],"url":"https://www.linkedin.com/company/nex-tech"},{"company":"Fort Hays State University","company_id":"fort-hays-state-university","location":"","positions":[{"description":"•Developed positive relations through public speaking, planning/hosting events, implementing membership drives & preparing communication tools, including conceptualizing, designing, writing and selling.•Supervised 6 student assistants & 5 part-time staff members.","duration":"Sep 1997 May 2001 3 years 9 months","duration_short":"3 years 9 months","end_date":"May 2001","start_date":"Sep 1997","subtitle":"Fort Hays State University","title":"Assistant Alumni Director"}],"url":"https://www.linkedin.com/company/fort-hays-state-university"},{"company":"The Hays Daily News","company_id":null,"location":"","positions":[{"description":"•Sold retail print advertisement, created ad campaigns, built customer relations.","duration":"Mar 1995 Sep 1997 2 years 7 months","duration_short":"2 years 7 months","end_date":"Sep 1997","start_date":"Mar 1995","subtitle":"The Hays Daily News","title":"Advertising Rep"}],"url":""},{"company":"The Wichita Eagle","company_id":"the-wichita-eagle","location":"","positions":[{"description":"•Sold retail print advertisement, created ad campaigns, built customer relations.","duration":"May 1994 Mar 1995 11 months","duration_short":"11 months","end_date":"Mar 1995","start_date":"May 1994","subtitle":"The Wichita Eagle","title":"Advertising Representative"}],"url":"https://www.linkedin.com/company/the-wichita-eagle"}]', '["“I was once the student of Tammy\'s Marketing class in 2013. Tammy is a charismatic teacher, and also a good friend to me. She let me get closer to what the marketing is, and how it works. Besides, she gave me the confidence to study in America as a foreign student, and she also gave me her opinion of my future career and plan, which I thought was visionary and is still quite helpful now. She let me understand the importance and joy of communication, and it did help me to become an open-minded guy rather than a shy nerd. With her passion, her knowledge, and the big smile on her face, I could never get bored on her class. I\'m so glad to ever be on her class.”","“I was a student of and intern for Tammy in the fall of 2013 working on a media project. Tammy was an excellent mentor and teacher! Not only did I get the opportunity to learn networking and interpersonal skills from her, but she also gave the perfect amount of direction and freedom so that everyone gained the most from the event that we were working on. I saw Tammy work the room, take on new projects, and create new relationships to better the Chamber and the community of Hays. I cannot express enough what a terrific experience and knowledge that I gained from my time working and learning from Tammy Wellbrock both at Fort Hays State University in her marketing class and through the internship opportunity with the Hays Area Chamber of Commerce.”"]']### Assistant: The agent's job is to provide customized team trainings and workshops, and today, the agent is reaching out to the user because they need to discuss a potential collaboration on leadership development workshops for a higher education conference.
### Human: Agent: ['Ben McPeck', 'With years of experience in operations and production management I have a broad skill base to develop and drive successful manufacturing operations. I believe in developing and supporting cohesive teams that can work together to provide quality and efficient production. Key to this is empowering team members to analyze and solve problems at the source, regardless of position or title, and genuinely listening to and utilizing their input to make improvements, reduce downtime, and improve morale. I utilize lean manufacturing principles and continuous process improvement methods to keep the focus on delivering maximum value to the customer while minimizing waste and downtime. Experience includes: -Interviewing and selection of production employees and supervisors. -Employee training and development. -Conducting employee performance reviews. -Coaching and team improvement. -Process & operational performance improvement. -Enforcement of company policies and procedures. -Development of reward and recognition programs. -Conflict resolution -Employee discipline & termination. -Conducting meetings and presentations with small & large groups. -Tracking and communicating metrics & goals. -ISO 9001 and SQF auditing. -Management in a strong union environment. -Management of chemical blending & filling operations. -Safety Management. Skills: -Sound & objective decision making. -Effective problem solving. -High quality and ethics standards. -Effective listener and communicator. -Trained in first aid and CPR. Specialties: -ISO 9000 lead internal auditor -Emergency Response Team -Former Hazmat spill responder -Management chair of Comprehensive Health & Safety Committee -Manager of Plant Safety Process -Fork truck and reach truck operation -49 CFR DOT Hazardous Materials certification -IATA/ICAO Air Transportation on Dangerous Goods certification', "Supervisor of Operations & Safety at Sergeant's Pet Care Products/PetIQ", "Sergeant's Pet Care Products/PetIQ", '[{"company":"Sergeant\'s Pet Care Products/PetIQ","company_id":"sergeant%27s-pet-care-products","location":null,"positions":[{"description":"","duration":"Jan 2020 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Sergeant\'s Pet Care Products/PetIQ","title":"Supervisor of Operations & Safety"},{"description":"Supervisor of chemical blending and filling operations, and plant safety.","duration":"Sep 2012 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Sep 2012","subtitle":"Sergeant\'s Pet Care Products/Perrigo Animal Health","title":"Plant Supervisor & Facility Safety Coordinator"},{"description":"Supervisor of all manufacturing and maintenance operations for 2nd shift.","duration":"Jan 2012 Sep 2012 9 months","duration_short":"9 months","end_date":"Sep 2012","start_date":"Jan 2012","subtitle":"Sergeant\'s Pet Care Products","title":"Production Supervisor"}],"url":"https://www.linkedin.com/company/sergeant%27s-pet-care-products"},{"company":"Airlite Plastics Co","company_id":"lala-us-inc","location":"","positions":[{"description":"Accountable for:Managment of injection molding and printing production operations. Implementaion and compliance to company standards including - Quality standards, Production deadlines, Health and Safety policies, Employee standards of conduct and discipline. Accountable for:Managment of injection molding and printing production operations. Implementaion and compliance to company standards including - Quality standards, Production deadlines, Health and Safety policies, Employee standards of conduct and discipline.","duration":"May 2003 Jan 2012 8 years 9 months","duration_short":"8 years 9 months","end_date":"Jan 2012","start_date":"May 2003","subtitle":"Airlite Plastics Co","title":"Assistant Shift Manager"}],"url":"https://www.linkedin.com/company/lala-us-inc"},{"company":"UPS","company_id":"ups","location":null,"positions":[{"description":"Supervised arrival, unload, package sort, load, and departure operations for time sensitive air packages utilizing aircraft and ground feeds.","duration":"Aug 2001 Jul 2003 2 years","duration_short":"2 years","end_date":"Jul 2003","start_date":"Aug 2001","subtitle":"UPS","title":"Air Operations Supervisor"},{"description":"Supervised oubound hub package operation consisting of 8-10 employees. Accountable for on time departures, compliance to DOT regulation, and employee training, development and disciplne.","duration":"Aug 2000 Aug 2001 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2001","start_date":"Aug 2000","subtitle":"UPS","title":"Operations supervisor"}],"url":"https://www.linkedin.com/company/ups"}]', '["James Stephen “Ben McPeck has built an integrated, comprehensive, and robust safety progam for Sergeant\'s and the Perrigo Animal Health Care facility in Omaha, NE. A genuine self-starter who harnessed internal and external resources in order to accomplish a usually thankless task, his coaching, mentoring, and developing skills has exponentially increased the quality of life, reslience, and safety for a plant in excess of 100 persons. I heartily endorse Ben for his leadership acumen, and recommend him for positions of increased responsibilty.”","Jim Goblirsch “Ben goes the extra mile to make sure things are done correctly.”"]'] User: ['Kim Przybyl', 'In 2012, founded Wee Flea, LLC, an all natural dog treat businessOperate PRYZM Project Development Services since 1997Over 20 years engaging in collaborative relationships as outsourced business partner with corporate clientsCreate high performance support collateral that keeps pace with industry best practicesDesign, develop and coordinate training and marketing materialsAnalyze performance improvement needsCreate newsletters, procedure manuals, fact sheets, job aids, brochures, and other communication toolsDevelop instructor, participant and visual course materials', 'Owner at Cool Canine Natural Dog Treats', 'Cool Canine Natural Dog Treats', '[{"company":"Cool Canine Natural Dog Treats","company_id":null,"location":null,"positions":[{"description":"Manufactures Cool Canine Natural Dog Treats, handmade in small batches with all natural ingredients. The safe, USA-made treats come in 4 delicious flavors that dogs love! Cool Canine believes in giving back to shelter dogs and to the community. In 2018, Kim received the prestigious SK Chamber of Commerce Community Service Award.","duration":"Nov 2012 - Present 9 years","duration_short":"9 years","end_date":"Present","start_date":"Nov 2012","subtitle":"Cool Canine Natural Dog Treats","title":"Owner"},{"description":"Cool Canine is a family-owned and operated business developed by Kim and Clifford Przybyl in Shell Knob, MO. The couple, who are pet “parents,\\" founded the business on the vision that dog treats can be delicious, healthy and affordable. They believe the handmade, small batch quality of their treats will provide a safe product your pet will enjoy. The Cool Canine brand is operated as Wee Flea, LLC. The treats are primarily sold online direct, through affiliates and through select physical retail outlets.","duration":"Nov 2012 - Present 9 years","duration_short":"9 years","end_date":"Present","start_date":"Nov 2012","subtitle":"Cool Canine Natural Dog Treats","title":"Owner"}],"url":""},{"company":"PRYZM Project Development Services","company_id":null,"location":"","positions":[{"description":"Work with Consultant IDs and Fortune 500 companies, specialize in custom corporate trainingsExperienced team of designers engage with you in a collaborative relationship as outsourced business partnersSpecialize in creating high performance support collateral that keeps pace with industry best practicesSupport on an as-need basis, whether it’s to fill in or take on an entire integrated projectDesign, develop and coordinate training and marketing materials that are clear, concise and on target, aligning human performance with an organization’s business goalsAnalyze performance improvement needs, consideration of alternatives, design, development and implementation of blended learning solutions and intervention evaluationCreate newsletters, procedure manuals, fact sheets, job aids, brochures, and other communication tools to brand and market client products and servicesDevelop instructor, participant and visual course materials in most subject areasCBT products (e-learning)","duration":"Aug 1993 - Present 28 years 3 months","duration_short":"28 years 3 months","end_date":"Present","start_date":"Aug 1993","subtitle":"PRYZM Project Development Services","title":"Owner"}],"url":""}]', '["Dave Smith “Kim has provided project development, design and formatting services for our our company\'s polices and procedures for the past 7 years. PRYZM provides accurate and timely work products at a great price. Kim is a pleasure to work with and I highly recommend her services.”","Phyllis Mikolaitis “Kim does an outstanding job! It is a joy to work with her. She creates attractive output that effectively and efficiently communicates the messages. She is always on time and is a great help in a crunch. She was amazing in her comprehension of my clients technical products. My clients have been very pleased with her work. I will continue to use Kim for my projects.”"]']### Assistant: The agent's job is to coordinate training and marketing materials for corporate clients, and today the agent is reaching out to the user because they need assistance in creating high-performance support collateral for their all-natural dog treat business.
### Human: Agent: ['Joseph Tyler', 'I Got a movie cut with a song I wrote 23 years ago in a flick called " Love A Le Carte " by Tim McSpadden you can find him on facebook', 'Tradesman Designer Entertainer at Joseph Tyler', 'music, art, and trades', '[{"company":"music, art, and trades","company_id":null,"location":"","positions":[{"description":"Songs, Furniture, Acoustic guitars, Houses Lighting, Writing, Photography, Performing","duration":"Jan 1990 - Present 31 years 7 months","duration_short":"31 years 7 months","end_date":"Present","start_date":"Jan 1990","subtitle":"music, art, and trades","title":"artist and owner"}],"url":""},{"company":"Joseph Tyler","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1976 - Present 45 years 7 months","duration_short":"45 years 7 months","end_date":"Present","start_date":"Jan 1976","subtitle":"Joseph Tyler","title":"Tradesman Designer Entertainer"}],"url":""},{"company":"Joe Tyler","company_id":null,"location":"","positions":[{"description":"work work work lol","duration":"Mar 1958 - Present 63 years 5 months","duration_short":"63 years 5 months","end_date":"Present","start_date":"Mar 1958","subtitle":"Joe Tyler","title":"Tradesman inventor designer entertainer"}],"url":""}]', '["“i believeJjoseph Tyler is a very talented singer songwriter who has the skills to do what is necessary to get it done right and leave most audiances very satisfied. Regards, Shawn Foster”","“Joeseph is an entertainer, musician, singer, who also is a home repair tradesman. He designs artwork at home and is careful in detail. I have seen the many pieces of handmade items he\'s created through fine workmanship. As a songwriter he is one of the best. I had the opportunity of starting work on a few ideas of a song with him and noticed his studious nature in writing always with a smile.”"]'] User: ['Ryan Matteson', 'I spend all my time working to create more for my clients. I am incredibly honored to represent them.Specialties: Online, Radio Promotion. Publicity, Social Networking, Branding, Online Development, Marketing, Website Development, Touring, Budgeting, Merchandise, eCommerce, Consulting, Film & TV, Music Supervision.', 'President at Ten Atoms', 'Ten Atoms', '[{"company":"Ten Atoms","company_id":null,"location":"Austin, TX","positions":[{"description":"Artist Management","duration":"Apr 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Apr 2018","subtitle":"Ten Atoms","title":"President"}],"url":""},{"company":"C3 Presents","company_id":"c3-presents","location":"Austin, TX","positions":[{"description":"","duration":"Mar 2011 Mar 2018 7 years 1 month","duration_short":"7 years 1 month","end_date":"Mar 2018","start_date":"Mar 2011","subtitle":"C3 Presents","title":"Artist Manager"}],"url":"https://www.linkedin.com/company/c3-presents"},{"company":"Pabst Theater Management","company_id":null,"location":"","positions":[{"description":"I\'m proud to be part of the Pabst Theater Management team bringing high-quality live entertainment to Milwaukee across three historic venues: The Pabst & Riverside Theaters and Turner Hall Ballroom.In 2009 we\'ve been very fortunate to have welcomed The Swell Season, Andrew Bird, Brian Wilson, Bon Iver, David Cross, The Moody Blues, Tom Jones, Steely Dan, Grizzly Bear, The National, Jerry Seinfeld, Crosby, Stills & Nash, Lyle Lovett, St. Vincent and many more.This year (2010) we\'ve been fortunate to have Iron & Wine, Widespread Panic, Broken Social Scene, Pavement, Neil Young, Natalie Merchant, Built To Spill, Black Crowes, Crowded House and more. Website: http://www.pabsttheater.orgFacebook: http://www.facebook.com/PabstTheaterTwitter: http://www.twitter.com/PabstTheater","duration":"Aug 2008 Mar 2011 2 years 8 months","duration_short":"2 years 8 months","end_date":"Mar 2011","start_date":"Aug 2008","subtitle":"Pabst Theater Management","title":"Director of Public Relations"}],"url":""},{"company":"Muzzle of Bees","company_id":null,"location":"","positions":[{"description":"Muzzleofbees.com exists to promote and maintain live music in Wisconsin and Illinois. One of the original and most popular music blogs, MoB features daily concert and album reviews of local and national musicians as well as frequent festival coverage (Bonnaroo, Lollapalooza, SXSW, Austin City Limits) and photos nationwide.2007: Official Lollapalooza Blogger2007: Nominee: Nielsen & Billboard.com Best Music Blog2006: Isthmus Favorite Local Blog Content","duration":"Jan 2005 Mar 2011 6 years 3 months","duration_short":"6 years 3 months","end_date":"Mar 2011","start_date":"Jan 2005","subtitle":"Muzzle of Bees","title":"Owner / Editor-in-Chief"}],"url":""},{"company":"Corporation Service Company","company_id":"cscsince1899","location":"","positions":[{"description":"","duration":"Oct 2004 Aug 2008 3 years 11 months","duration_short":"3 years 11 months","end_date":"Aug 2008","start_date":"Oct 2004","subtitle":"Corporation Service Company","title":"Regional Sales Manager - Mid-Atlantic"}],"url":"https://www.linkedin.com/company/cscsince1899"},{"company":"NameProtect Inc","company_id":"nameprotect","location":"","positions":[{"description":"","duration":"2004 Mar 2007 3 years","duration_short":"3 years","end_date":"Mar 2007","start_date":"2004","subtitle":"NameProtect Inc","title":"Account Manager"}],"url":"https://www.linkedin.com/company/nameprotect"},{"company":"Tommy Bartlett, Inc","company_id":null,"location":"","positions":[{"description":"","duration":"1998 2005 7 years","duration_short":"7 years","end_date":"2005","start_date":"1998","subtitle":"Tommy Bartlett, Inc","title":"Sales"}],"url":""},{"company":"Howard Solochek & Weber","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2003 Oct 2004 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2004","start_date":"Sep 2003","subtitle":"Howard Solochek & Weber","title":"Law Clerk"}],"url":""}]', '["“Ryan is a detailed oriented sales professional who goes above and beyond to get the job done. He also has an enthusiasm which is contagious. I highly recommend Ryan as he is a pleasure to work with.”","“Ryan is a results oriented and focused sales professional. He always followed through on key business initiatives and secured accounts by overcoming unique challenges. His clients trusted him to provide solutions, not simply product.”"]']### Assistant: The agent's job is to promote and manage artists, and today the agent is reaching out to the user because they need assistance with online promotion and music supervision for a client.
### Human: Agent: ['Clint L. Krapfl', 'Here at OmniVista, I am paired with two investment management firms where I assist in day to day investment operations as a local client lead/technical analyst.', 'Jr. Technical Analyst at OmniVista Solutions', 'OmniVista Solutions', '[{"company":"OmniVista Solutions","company_id":"omnivista-solutions","industry":"Capital Markets","location":"","positions":[{"description":"Corbin Capital PartnersLayerOne Financial Corbin Capital PartnersLayerOne Financial","duration":"May 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"May 2021","subtitle":"OmniVista Solutions","title":"Jr. Technical Analyst"}],"url":"https://www.linkedin.com/company/omnivista-solutions"},{"company":"Centene Corporation - Iowa Total Care","company_id":"centene-corporation","location":"West Des Moines, Iowa, United States","positions":[{"description":"","duration":"May 2020 May 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2021","start_date":"May 2020","subtitle":"Centene Corporation - Iowa Total Care","title":"Data Analyst"}],"url":"https://www.linkedin.com/company/centene-corporation"},{"company":"University of Iowa Information Technology Services","company_id":null,"location":"Iowa City, IA","positions":[{"description":"","duration":"Aug 2019 May 2020 10 months","duration_short":"10 months","end_date":"May 2020","start_date":"Aug 2019","subtitle":"University of Iowa Information Technology Services","title":"Information Technology Analyst"}],"url":""}]', '["Yanni Mihalopoulos “Knowing Clint throughout my studies has opened my eyes to how hard work can set someone apart. During countless hours working on projects together, Clint has kept on track all the way to fruition. He brings together social skills, and an analytical mindset to help solve problems and offer different solutions. Clint is a worker who is passionate about his projects and makes sure that all mistakes are corrected.”","Nathan Tauke “I have just recently met Clint in a class at the University of Iowa. We work in the same group when it comes to homework and he always does his part for the group. When it is time for Clint to take the reigns of the group, he takes over with confidence and clarity. Without Clint our group would not be able to get near as much done. ”"]'] User: ['Dan Bennett, AIF', 'CRN201511-172456', 'Financial Advisor at Custom Wealth Management, LLC', 'Custom Wealth Management, LLC', '[{"company":"Custom Wealth Management, LLC","company_id":"teamcwm","industry":"Financial Services","location":"Syracuse, New York","positions":[{"description":"","duration":"Dec 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Dec 2019","subtitle":"Custom Wealth Management, LLC","title":"Wealth Advisor"}],"url":"https://www.linkedin.com/company/teamcwm"},{"company":"MassMutual","company_id":"massmutual-financial-group","location":"Syracuse, New York Area","positions":[{"description":"","duration":"Oct 2009 Dec 2019 10 years 3 months","duration_short":"10 years 3 months","end_date":"Dec 2019","start_date":"Oct 2009","subtitle":"MassMutual","title":"Financial Advisor"}],"url":"https://www.linkedin.com/company/massmutual-financial-group"}]', '["Melissa Vassenelli “Rolling over a 401k and Buying Life Insurance isn\'t fun or exciting, which is why it\'s easy to put off - especially when you\'re in your 30\'s. Dan did a great job of explaining why these things needed to be addressed right away. He made the process incredibly painless and was readily available to answer all questions. He is professional, knowledgeable, and I would (have!) recommend him to my family, friends, and colleagues. Thanks, Dan!”","Jonathan Grutka “I have had the privilege of not only trusting Dan with my personal finances and financial well being, but also enjoying watching his career flourish. The synergy that Dan is able to develop when cultivating relationships with his clients is truly unique. The way most roll out of bed, or brush their teeth, it is with that ease that trust is felt when meeting Dan. His vast wealth of knowledge that pertains to all things financial is close to dominant. I have known Dan for over 11+ years, which made our initial conversations interesting and challenging in the beginning...naturally...I mean who wants your good friend looking at your money, and life that intimately. Fast forward to the present day. I now have worked with Dan on over 5 different projects and can say he doesn\'t miss a beat and is consistently consistent. He provides value, insight, and offers what is needed at the right time, because it makes sense, not because a sale is wanted or a conversation is being sought. He has tremendous follow up and takes care of his large client base. Without hesitation, without a second thought, I would send anyone to Dan with their Financial future. No matter if it is millions or a few thousand, if you are thinking about your future, your future is with Dan.”"]']### Assistant: The agent's job is to assist in day to day investment operations as a local client lead/technical analyst, and today, the agent is reaching out to the user because they need to offer financial advisory services and discuss potential investment opportunities.
### Human: Agent: ['Marty Avalos', 'Experienced Product Manager with a demonstrated history of working in the entertainment industry. Skilled in Management, Software as a Service (SaaS), Test Planning, Business Process Improvement, and Training. Strong product management professional with a Extended Education Certificate focused in Project Management from UC Irvine.', 'Manager Product Owner at Yamaha Corporation of America', 'Yamaha Corporation of America', '[{"company":"Yamaha Corporation of America","company_id":"yamaha","industry":"Musicians","location":"Buena Park","positions":[{"description":"- Supervise QA and BA Teams- Manage relationships with third party vendors- Work with Marketing and other internal developing website strategy- Own and refine the vision of the eCommerce sites- Break down the program vision into feature and epics- Participate in Roadmap planning with eCommerce team- Maintain the team backlog, including creating user stories- Produce and deliver the System Demo for program and stakeholder - Supervise QA and BA Teams- Manage relationships with third party vendors- Work with Marketing and other internal developing website strategy- Own and refine the vision of the eCommerce sites- Break down the program vision into feature and epics- Participate in Roadmap planning with eCommerce team- Maintain the team backlog, including creating user stories- Produce and deliver the System Demo for program and stakeholder","duration":"Jul 2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Jul 2019","subtitle":"Yamaha Corporation of America","title":"Manager Product Owner"}],"url":"https://www.linkedin.com/company/yamaha"},{"company":"Paciolan","company_id":"paciolan","location":null,"positions":[{"description":"","duration":"Jul 2018 Jul 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2019","start_date":"Jul 2018","subtitle":"Paciolan","title":"Sr. Product Manager"},{"description":"","duration":"Dec 2013 Jul 2018 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jul 2018","start_date":"Dec 2013","subtitle":"Paciolan","title":"Product Manager"},{"description":"","duration":"Mar 2010 Dec 2013 3 years 10 months","duration_short":"3 years 10 months","end_date":"Dec 2013","start_date":"Mar 2010","subtitle":"Paciolan, Inc.","title":"Sr. Quality Assurance Engineer"}],"url":"https://www.linkedin.com/company/paciolan"},{"company":"Ticketmaster Irvine","company_id":"ticketmaster","location":"Irvine","positions":[{"description":"","duration":"Jan 2008 Mar 2010 2 years 3 months","duration_short":"2 years 3 months","end_date":"Mar 2010","start_date":"Jan 2008","subtitle":"Ticketmaster Irvine","title":"Sr. Quality Assurance Engineer"}],"url":"https://www.linkedin.com/company/ticketmaster"},{"company":"Paciolan","company_id":"paciolan","location":null,"positions":[{"description":"","duration":"Jan 2006 Dec 2007 2 years","duration_short":"2 years","end_date":"Dec 2007","start_date":"Jan 2006","subtitle":"Paciolan","title":"Access Management Consultant"},{"description":"","duration":"Jan 2005 Dec 2005 1 year","duration_short":"1 year","end_date":"Dec 2005","start_date":"Jan 2005","subtitle":"Paciolan \| Spectra Ticketing & Fan Engagement","title":"Customer Support Team Lead"},{"description":"","duration":"Jan 2001 Dec 2004 4 years","duration_short":"4 years","end_date":"Dec 2004","start_date":"Jan 2001","subtitle":"Paciolan","title":"Project Manager"},{"description":"","duration":"Jul 1999 Jan 2001 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2001","start_date":"Jul 1999","subtitle":"Paciolan \| Spectra Ticketing & Fan Engagement","title":"Sr. Implementation Specialist"},{"description":"","duration":"Jul 1998 Jul 1999 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 1999","start_date":"Jul 1998","subtitle":"Paciolan \| Spectra Ticketing & Fan Engagement","title":"Implementation Specialist"},{"description":"","duration":"Dec 1997 Jul 1998 8 months","duration_short":"8 months","end_date":"Jul 1998","start_date":"Dec 1997","subtitle":"Paciolan \| Spectra Ticketing & Fan Engagement","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/paciolan"},{"company":"Arkon Resources, Inc.","company_id":"arkonmounts","location":"Arcadia, CA","positions":[{"description":"","duration":"Jun 1996 Dec 1997 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 1997","start_date":"Jun 1996","subtitle":"Arkon Resources, Inc.","title":"Customer Service Manager"}],"url":"https://www.linkedin.com/company/arkonmounts"},{"company":"City of Chino","company_id":"city-of-chino","location":"Chino, CA","positions":[{"description":"","duration":"Jun 1995 Jun 1996 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 1996","start_date":"Jun 1995","subtitle":"City of Chino","title":"Accounting Aide"}],"url":"https://www.linkedin.com/company/city-of-chino"}]', '["LinkedIn User “Marty moved to our QA team from Professional Services and immediately picked up all the QA methodologies, terms and testing tools in no time with ease. Recently when one of our QA leads went on maternity leave , he stepped up and took complete responsibilty for her products and was highly succesful in certifying the stack migration. Marty is very easy to work with, highly dependable, go-to person when everything is on fire and is an asset to any team.”","Marisol Donovan “I first had the privilege of working with Marty at Mystic Seaport Museum during the implementation of the ticketing software for that institution. Marty’s training skills were superb as he supported me through what could’ve otherwise been a trying experience. His patience with the staff was exceptional as many of them at the time had never used a computer. My experience with Marty at the implementation at Mashantucket was no less impressive. His professionalism and expertise once again exceeded my expectations. It is with great pleasure that I recommend Marty to anyone looking for a reference.”"]'] User: ['Michael Flores', 'Publicity and content specialist with experience leading strategies for corporate, gaming and consumer product communications.', 'PR & Communications Manager', 'Fender Musical Instruments Corporation', '[{"company":"Fender Musical Instruments Corporation","company_id":"fender-musical-instruments","industry":"Music","location":"Los Angeles Metropolitan Area","positions":[{"description":"","duration":"Oct 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Fender Musical Instruments Corporation","title":"PR & Communications Manager"}],"url":"https://www.linkedin.com/company/fender-musical-instruments"},{"company":"The Walt Disney Company","company_id":"the-walt-disney-company","location":null,"positions":[{"description":"","duration":"May 2021 Sep 2021 5 months","duration_short":"5 months","end_date":"Sep 2021","start_date":"May 2021","subtitle":"The Walt Disney Company","title":"Public Relations Manager"},{"description":"","duration":"Apr 2019 May 2021 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2021","start_date":"Apr 2019","subtitle":"The Walt Disney Company","title":"Assistant Manager, Communications"}],"url":"https://www.linkedin.com/company/the-walt-disney-company"},{"company":"Jam City","company_id":"jam-city","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Feb 2018 Nov 2018 10 months","duration_short":"10 months","end_date":"Nov 2018","start_date":"Feb 2018","subtitle":"Jam City","title":"Corporate Communications Manager"}],"url":"https://www.linkedin.com/company/jam-city"},{"company":"Whisper","company_id":"whisper-app","location":"Venice, California","positions":[{"description":"","duration":"Sep 2014 Feb 2018 3 years 6 months","duration_short":"3 years 6 months","end_date":"Feb 2018","start_date":"Sep 2014","subtitle":"Whisper","title":"Managing Editor"}],"url":"https://www.linkedin.com/company/whisper-app"},{"company":"freenet digital","company_id":"freenet-digital","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Jul 2013 Sep 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2014","start_date":"Jul 2013","subtitle":"freenet digital","title":"Content Manager"}],"url":"https://www.linkedin.com/company/freenet-digital"},{"company":"Access Anthem","company_id":null,"location":"Los Angeles","positions":[{"description":"","duration":"Jun 2012 Aug 2013 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2013","start_date":"Jun 2012","subtitle":"Access Anthem","title":"Executive Editor"}],"url":""},{"company":"Ellen Degeneres","company_id":null,"location":"Burbank","positions":[{"description":"The Ellen Degeneres Show, best internship ever: Responsibilities included dense research on celebrities and pop culture lifestyles, interacting with (and hyping up) audience members before show tapings, pitching human interest stories, and discovering singers for Ellen Degeneres’ record label, Eleven-Eleven. The Ellen Degeneres Show, best internship ever: Responsibilities included dense research on celebrities and pop culture lifestyles, interacting with (and hyping up) audience members before show tapings, pitching human interest stories, and discovering singers for Ellen Degeneres’ record label, Eleven-Eleven.","duration":"Sep 2010 Dec 2010 4 months","duration_short":"4 months","end_date":"Dec 2010","start_date":"Sep 2010","subtitle":"Ellen Degeneres","title":"Intern: Production Assistant"}],"url":""}]', '["Michael Kosmal “Michael is a valuable team member who exceeded expectations in his role as content team lead. He is talented, organized and professional. He took several initiatives to make our product better.”","Jessie Daley “Michael is a self-starter and indispensable asset to the team. His consistent, high-quality content and proactivity impressed me on a daily basis, and is precisely why I recommended him to take over my role of Content Manager at Jesta Digital. I can safely say that content team is in good hands!”"]']### Assistant: The agent's job is to manage product ownership at Yamaha Corporation of America. Today, the agent is reaching out to the user because they need the user's expertise in public relations and communications for a new product launch.
### Human: Agent: ['Bethany Townsend, PACE', 'Experienced Executive Assistant/Legal Assistant with a demonstrated history of working in the information technology and services industry. Strong professional skilled in Negotiation, Administration, Market Research, Management, and Interviewing and all aspects of working in a legal environment.', 'Executive Assistant to the Department of Medicine Administrators', 'University of Wisconsin Department of Medicine', '[{"company":"University of Wisconsin Department of Medicine","company_id":"university-of-wisconsin-department-of-medicine","industry":"Higher Education","location":"Madison, Wisconsin, United States","positions":[{"description":"","duration":"Nov 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Nov 2020","subtitle":"University of Wisconsin Department of Medicine","title":"Executive Assistant to the Department of Medicine Administrators"}],"url":"https://www.linkedin.com/company/university-of-wisconsin-department-of-medicine"},{"company":"Baker Tilly US","company_id":"bakertillyus","location":"Madison, Wisconsin Area","positions":[{"description":"• Support the Wisconsin Commercial and Advantage teams by providing administrative support.• Prepare tax and assurance engagement letters for over 450 clients and manage the receipt of signed letters and proper electronic filing of the letters.• Provide support to the financial team in the preparation of financial audit reports. Ensure that proper formatting is used and edit all discrepancies; ensure that all totals are correct for the reports and finalize the reports. • Work as part of the team to reformat 1000+ financial statements to the current firm standard.• Set up clients in the Star system. Create projects for the new client for billing purposes.• Arrange special events for the teams and participate in the preparation of conferences.Baker Tilly Virchow Krause, LLP (Baker Tilly) is a leading advisory, tax and assurance firm whose specialized professionals guide clients through an ever-changing business world, helping them win now and anticipate tomorrow. Headquartered in Chicago, Baker Tilly, and its affiliated entities, have operations in North America, South America, Europe, Asia and Australia. Baker Tilly is an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 145 territories, with 34,700 professionals. The combined worldwide revenue of independent member firms is $3.6 billion.","duration":"Sep 2018 Apr 2020 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2020","start_date":"Sep 2018","subtitle":"Baker Tilly US","title":"Senior Administrative Assistant"}],"url":"https://www.linkedin.com/company/bakertillyus"},{"company":"Genpact","company_id":"genpact","location":"Watertown, WI","positions":[{"description":"Virtually support one senior vice president and three vice presidents (VPs) in various locations in the US.•Schedule meetings, prepare and submit expense reports using Oracle iExpense, assist with local client visits,•Interact with peers from around the world to schedule meetings.•Book domestic and international flights, hotels and car service utilizing American Express’ Axiom.•Assist colleagues, both local and domestically, with preparing and submitting expenses.•Prepare PowerPoint presentations.•Plan meetings between VPs and CEOs. Includes scheduling boardrooms, scheduling video conferencing equipment, planning dinners, creating agendas, sending out meeting request invitations.•Train colleagues on how to use the Axiom software.•Assist colleagues with inputting expenses into the Oracle iExpense system.•Create and send out huddle notes (staff meeting notes) to all managers in the Danville location.•Track weekly huddles held utilizing Excel and submit a monthly report to HR.•Selected as a member of the in-house coaching team. Train colleagues in Danville in technical applications, such as Microsoft Office and soft skills, such as resume writing for use in internal positions, email writing skills and general writing skills..Certified trainer.•Also selected as 1 of 4 members of the in-house coaching team to conduct new employee orientation.• Lean Six Sigma tested.","duration":"Dec 2013 May 2018 4 years 6 months","duration_short":"4 years 6 months","end_date":"May 2018","start_date":"Dec 2013","subtitle":"Genpact","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/genpact"},{"company":"Wake County Firearms and Training Center","company_id":null,"location":"Holly Springs, NC","positions":[{"description":"Range Safety Officer and NRA Certified Pistol, Personal Protection Inside The Home, Personal Protection Outside the Home, North Carolina Concealed Carry and Refuse To Be A Victim Instructor. Range Safety Officer and NRA Certified Pistol, Personal Protection Inside The Home, Personal Protection Outside the Home, North Carolina Concealed Carry and Refuse To Be A Victim Instructor.","duration":"Jun 2012 Oct 2013 1 year 5 months","duration_short":"1 year 5 months","end_date":"Oct 2013","start_date":"Jun 2012","subtitle":"Wake County Firearms and Training Center","title":"Range Officer/Instructor"}],"url":""},{"company":"NC Dept. of Commerce","company_id":"north-carolina-department-of-commerce","location":"Raleigh, NC","positions":[{"description":"•Tracks, analyzes and validates all program and tradeshow costs, monitors and coordinates invoice payments. •Arranges meetings and conferences related to international trade, planning guest speakers, agendas, scheduled break and lunch arrangements, create marketing materials, mass mailings, ordering printed materials, reporting and follow-up of invitations.•Schedule appointments for foreign trade representative (FTR).•Create itineraries & other travel documents for each FTR when working in North Carolina.•Prepares budget division authorization forms for staff travel by compiling the cost of each traveler’s meals, lodging, registration fees, if applicable and transportation.•Manages the Director’s calendar and responsible for scheduling appointments and meetings according to the Director’s instructions.•Interact with contacts from sponsor organizations.•Periodically meet with Assistant Secretary for Travel & Tourism to update on progress of show planning. Brief superiors on status of projects.•Plan all aspects of shows to include: determine meeting room needs, and luncheon room needs, selecting hotels and arranging for room blocks, hiring catering firms, selecting menus, arrange for delivery and billing, determine which speaker will speak at which location.•Interface with directors at state community college business schools to determine room needs and locations for annual Road Show.•Maintain vehicle assignment schedule, vehicle folders, log books and monthly vehicle report files.•Compile research data for analysis.•Manage intern program.•Interact with visiting foreign delegations to arrange meeting locations and security issues.•Assist business development managers with contracts on domestic & overseas tradeshows.","duration":"Oct 2008 Aug 2013 4 years 11 months","duration_short":"4 years 11 months","end_date":"Aug 2013","start_date":"Oct 2008","subtitle":"NC Dept. of Commerce","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/north-carolina-department-of-commerce"}]', '["Patty Moyer “Bethany was very detailed oriented, she worked hard to complete all tasks. If resources were unavailable, she would seek out assistance or equipment to complete tasks required.”","Dave Van Pelt “Bethany was instrumental in providing the speakers and coordinating the China Connection that we produced this last April. Jean Davis said; she was the best and guess what! she really is. Hats off to Bethany. Thank you for your great help, we couldn\'t have done it without you.”"]'] User: ['David Mitchell', 'Princeton. Bain. Currently working as a SWE @ Microsoft. Talk to me about building, computer science, neuroscience, entrepreneurship, or finance.', 'Software Engineer at Microsoft. Princeton grad. Bain alum.', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Apr 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Microsoft","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"EMC Properties","company_id":null,"location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Oct 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Oct 2019","subtitle":"EMC Properties","title":"Software Engineer"}],"url":""},{"company":"BioCircuit Technologies","company_id":"biocircuit-technologies","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Jan 2021 Apr 2021 4 months","duration_short":"4 months","end_date":"Apr 2021","start_date":"Jan 2021","subtitle":"BioCircuit Technologies","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/biocircuit-technologies"},{"company":"Bain & Company","company_id":"bain-and-company","location":"San Francisco Bay Area","positions":[{"description":"• Overhauled customer-facing business units of a $20 billion pharmaceutical company and piloted transition to scrum ways of working and agile principles for 18 business units; efforts led to substantial increase in consumer NPS resulting from new onboarding materials and customer-support infrastructure• Worked on small team that performed 4 due diligences on private equity targets; tasks included: secondary research, financial models, market analyses, deck creation, and expert calls • Overhauled customer-facing business units of a $20 billion pharmaceutical company and piloted transition to scrum ways of working and agile principles for 18 business units; efforts led to substantial increase in consumer NPS resulting from new onboarding materials and customer-support infrastructure• Worked on small team that performed 4 due diligences on private equity targets; tasks included: secondary research, financial models, market analyses, deck creation, and expert calls","duration":"Aug 2018 Sep 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2019","start_date":"Aug 2018","subtitle":"Bain & Company","title":"Associate Consultant"}],"url":"https://www.linkedin.com/company/bain-and-company"},{"company":"Princeton University","company_id":"princeton-university","location":"Princeton University","positions":[{"description":"• Researched psychological and computational characteristics of persistent activity in the human brain during memory tasks • Analyzed psycho-physical time-series data from over 50 participants across 300 trials each in MATLAB and modeled neural network activity in Python• Started and completed 1.5 year long research project with limited assistance from lab members and PI; wrote 50+ page thesis • Researched psychological and computational characteristics of persistent activity in the human brain during memory tasks • Analyzed psycho-physical time-series data from over 50 participants across 300 trials each in MATLAB and modeled neural network activity in Python• Started and completed 1.5 year long research project with limited assistance from lab members and PI; wrote 50+ page thesis","duration":"Aug 2016 Jun 2018 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2018","start_date":"Aug 2016","subtitle":"Princeton University","title":"Undergraduate Researcher - Buschman Executive Control Lab"}],"url":"https://www.linkedin.com/company/princeton-university"},{"company":"Management Leadership for Tomorrow","company_id":"management-leadership-for-tomorrow","location":"","positions":[{"description":"• Selected as one of 230 for this 18-month professional development program for high-achieving diverse talent• Completed business case studies and intensive projects to hone analytical, quantitative and communication skills • Selected as one of 230 for this 18-month professional development program for high-achieving diverse talent• Completed business case studies and intensive projects to hone analytical, quantitative and communication skills","duration":"Apr 2016 May 2018 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2018","start_date":"Apr 2016","subtitle":"Management Leadership for Tomorrow","title":"Program Fellow"}],"url":"https://www.linkedin.com/company/management-leadership-for-tomorrow"},{"company":"A.T. Kearney","company_id":"kearney","location":"Greater New York City Area","positions":[{"description":"• Analyzed and assisted implementation of over 10 initiatives that resulted in annual realizable savings of up to 40 million dollars for the pharmacy division of a large supermarket retailer• Created a model that analyzes the operating hour schedule of competing pharmacies and hourly volumes in order to calculate an optimized operating hour schedule • Analyzed and assisted implementation of over 10 initiatives that resulted in annual realizable savings of up to 40 million dollars for the pharmacy division of a large supermarket retailer• Created a model that analyzes the operating hour schedule of competing pharmacies and hourly volumes in order to calculate an optimized operating hour schedule","duration":"Jun 2017 Aug 2017 3 months","duration_short":"3 months","end_date":"Aug 2017","start_date":"Jun 2017","subtitle":"A.T. Kearney","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/kearney"}]', '["Dylan Stone-Miller “David was easily at the top of our software development training cohort. He always had answers for how to manage and analyze data, was an excellent teammate and leader, and was always the last one to leave. I learned the most from his models of algorithmic thinking - he frequently wrote code that beat out the vast majority of coders on LeetCode - and my software was always better and more efficient after a whiteboard session with David. I highly recommend David as a strong addition to any software development team.”","Rashad Collins “David is one of the most admirable peers i\'ve had the pleasure of working with during our immersive bootcamp; DigitalCrafts. He is strikingly brilliant, remarkably efficient, and carries an electrifying energy with his presence with such poise. Shows exceptional skills in data analytics, software development, and project management. To say that David would be an asset on any team is a grave understatement; his multi-dimensional approach to complex, logic based problem solving is quite enchanting. It was an honor working with David and I fully expect us to continue doing so.”"]']### Assistant: The agent's job is to provide administrative support and coordinate events, and today the user is reaching out to the agent because they need assistance in scheduling a meeting and making travel arrangements for an upcoming conference.
### Human: Agent: ['Mark Cruz', "I have worked in the Prevention field since 2006. I first started in Alcohol and Drug Prevention and then moved to HIV Prevention in 2007. I work collaboratively within the state of NJ to provide an updated HIV Prevention plan to high-risk populations. I have successfully planned and delivered the 1st NJ Statewide Retreat for MSM's helping to reduce the risk of HIV transmission. Specialties: Program planning, community mobilization", 'Health Education Specialist at Rutgers University', 'Rutgers University', '[{"company":"Rutgers University","company_id":"rutgersu","industry":"Higher Education","location":null,"positions":[{"description":"Work closely with Student Affairs to promote Health Services available to Rutgers University students. Provide information to students, faculty, and staff regarding alcohol & drug prevention, positive and healthy sexual behaviors, and information regarding mental health resources. Conduct data analysis and assessment on all prevention programs to ensure all objectives are met. Utilize social media outlets to promote university health services and positive behavioral messages through a unique marketing strategy.Supervise student interns from various University Programs and Departments to enhance learning and to assist putting theory into action and practice.","duration":"Dec 2014 - Present 7 years 8 months","duration_short":"7 years 8 months","end_date":"Present","start_date":"Dec 2014","subtitle":"Rutgers University","title":"Health Education Specialist"},{"description":"Provide technical assistance to agencies funded by the NJ Department of Health to provide HIV Prevention services. Help agencies improve the quality of HIV services provided to their communities by reviewing agency policies and specific programmatic algorithms and current marketing strategies to target populations. Conduct HIV trainings, supported by the Center of Disease Control (CDC), to agencies funded to implement group interventions. Monitor agency’s process evaluation strategies to improve reporting, data gathering, and program development. Act as a liaison between NJ Department of Health Agencies to improve collaborative efforts amongst state funded HIV agencies.","duration":"Jun 2011 Dec 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Dec 2014","start_date":"Jun 2011","subtitle":"Rutgers University","title":"Program Coordinator"}],"url":"https://www.linkedin.com/company/rutgersu"},{"company":"Hyacinth AIDS Foundation","company_id":"hyacinthnj","location":null,"positions":[{"description":"Monitored and supervised HIV Counseling & Testing staff to provide HIV Rapid Testing to 1500 unique individuals. Successfully collaborated with other HIV Counseling & Testing funded programs to create statewide testing events to increase HIV testing presence in the state of NJ. Worked closely with NJ Department of Health representatives to develop unique and innovative strategies to market statewide Counseling & Testing strategies. Developed an agency Professional Mentoring program to enhance staff ability and culture individual need for professional growth. Worked collaboratively with NJ HIV Prevention funded agencies to host a conference targeted for Young Men who have sex with Men called “E=MC2 : Empowering Men to Create Change.”","duration":"Jul 2010 Jun 2011 1 year","duration_short":"1 year","end_date":"Jun 2011","start_date":"Jul 2010","subtitle":"Hyacinth AIDS Foundation","title":"HIV Counseling, Testing, & Referral Manager"},{"description":"Closely monitored agency HIV Prevention forms to ensure quality services are provided to clients. Monitored agency online reporting system to ensure proper completion of all necessary documentation. Worked closely with the Prevention Manager to develop strategies to market interventions to the community and enhance HIV prevention services to target populations.","duration":"Sep 2009 Jul 2010 11 months","duration_short":"11 months","end_date":"Jul 2010","start_date":"Sep 2009","subtitle":"Hyacinth AIDS Foundation","title":"Statewide Prevention Team Leader"},{"description":"Supervised Prevention staff in the Jersey City office by managing prevention staff time and preparing monthly reports. Developed close relationships with other community based organizations to better serve clients living with HIV/AIDS. Effectively increased client retention by combining social media and traditional outreach strategies to develop a stronger agency presence within Jersey City.","duration":"Sep 2008 Sep 2009 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2009","start_date":"Sep 2008","subtitle":"Hyacinth AIDS Foundation","title":"Prevention Team Leader"},{"description":"Provided health education/risk reduction group-level interventions to persons at high risk. Conducted individual street and community outreach activities to recruit target population. Established working relationships and collaborations with community providers to promote agency prevention services. Developed inter-departmental activities to effectively merge HIV services increasing client retention rates and improving community relations.","duration":"Feb 2007 Sep 2008 1 year 8 months","duration_short":"1 year 8 months","end_date":"Sep 2008","start_date":"Feb 2007","subtitle":"Hyacinth AIDS Foundation","title":"MSM Health Educator"}],"url":"https://www.linkedin.com/company/hyacinthnj"},{"company":"Somerset Council on Alcoholism and Drug Dependency","company_id":null,"location":"","positions":[{"description":"Responsible for providing direct prevention education to schools, social service agencies, and community groups. Maintained narrative and fiscal information quarterly reports while facilitating various prevention interventions to community members.. Worked closely with the elder population to discuss the benefits of communicating with their primary health care provider as well as discussing the hazards of self-medication or unsupervised medication. Responsible for providing direct prevention education to schools, social service agencies, and community groups. Maintained narrative and fiscal information quarterly reports while facilitating various prevention interventions to community members.. Worked closely with the elder population to discuss the benefits of communicating with their primary health care provider as well as discussing the hazards of self-medication or unsupervised medication.","duration":"Aug 2006 Jan 2007 6 months","duration_short":"6 months","end_date":"Jan 2007","start_date":"Aug 2006","subtitle":"Somerset Council on Alcoholism and Drug Dependency","title":"Prevention Specialist"}],"url":""}]', '["Shayne Judge, CHES “I worked as a peer educator under Mark\'s supervision, and Mark has truly been an incredible mentor and valuable resource to my career. He is personable, welcoming, and unbelievably helpful! He goes above and beyond in his guidance to ensure that every student\'s needs are met to the best of his ability and to be available when they need him. He is very attentive to his staff and doesn\'t hesitate to provide opportunities for growth for them. He emphasizes the importance of teamwork and fostering empathy in peer education, and with his infectious personality brings the various peer educators together effortlessly. Mark is extremely relatable and is able to use his humor and background to engage students effectively in his presentations. Mark has helped shape my career and has assisted my growth in so many ways, I hope I get the opportunity to work with Mark in the future! Every day that Mark is in the office is a joyful, productive day!”","Camille Charles, CHES “A charismatic health educator! Mark was in charge of the Rutgers Health Outreach Promotion and Education HIV testing, in which I was a frequent HIV tester. Mark has incredible talent and interpersonal skills. He is always willing to help and listen. ”"]'] User: ['Kathy Mathia', 'Use my customer service and accounting relationship skills to further the success of an established customer-focused company', 'Financial Service Representative at Kearney Commercial Bank', 'Kearney Commercial Bank', '[{"company":"Kearney Commercial Bank","company_id":null,"location":"Kearney Missouri","positions":[{"description":"","duration":"Jul 2014 - Present 7 years 5 months","duration_short":"7 years 5 months","end_date":"Present","start_date":"Jul 2014","subtitle":"Kearney Commercial Bank","title":"Financial Service Representative"}],"url":""},{"company":"Goppert Financial Bank","company_id":null,"location":"Lawson, MO","positions":[{"description":"","duration":"Oct 2013 - Present 8 years 2 months","duration_short":"8 years 2 months","end_date":"Present","start_date":"Oct 2013","subtitle":"Goppert Financial Bank","title":"Teller/Customer Service"}],"url":""},{"company":"American Italian Pasta Company","company_id":"ralcorp-food-group","location":"","positions":[{"description":"-managed a customer group of regional and national accounts-order processing (manual entry or electronic)-processing and clearing overages, shortages, and other deductions-monitored on time shipments and deliveries of customer orders-monitored shortages to maximize full truckload weights, service levels, and fill rates-focus towards continuous improvement to eliminate waste and create value to the customer-managed and communicated changes to new SKU and special buy rollouts-process and organize donation and sample orders for special events and food shelters-process USDA orders and managed completion through the USDA Management System-assist finance team with pricing issues-communicate with Supply Chain team to ensure customer product demands are filled, met, and processed within the required lead time-processed RMA\'s -worked with the transportation team when a truck had not delivered on time-made necessary adjustments to inventory due to mis-shipments","duration":"Nov 2001 Oct 2012 11 years","duration_short":"11 years","end_date":"Oct 2012","start_date":"Nov 2001","subtitle":"American Italian Pasta Company","title":"Coordinator, Customer Service"}],"url":"https://www.linkedin.com/company/ralcorp-food-group"},{"company":"The Hamilton Bank","company_id":null,"location":"","positions":[{"description":"-Operated a 7770 proof machine-Receiving and processing deposits/withdrawals-Statement processing-Responsible for cash drawer and balancing on a daily basis-Telephone assistance-Open new accounts-Filing and detail look-up-Assist customers with issues-Assist with vault balancing -Operated a 7770 proof machine-Receiving and processing deposits/withdrawals-Statement processing-Responsible for cash drawer and balancing on a daily basis-Telephone assistance-Open new accounts-Filing and detail look-up-Assist customers with issues-Assist with vault balancing","duration":"1985 2001 16 years","duration_short":"16 years","end_date":"2001","start_date":"1985","subtitle":"The Hamilton Bank","title":"Bank Teller"}],"url":""}]', '["Gail Albers “Kathy is a joy to work with. She is detailed and organized. She is proactive with customer issues and seeks resolution to potential problems. I highly recommend Kathy to all prospective employeers. She is loyal and trustworthy.”","A Blane Morgan “Working with Kathy has always been very positive. She is detailed oriented and always followed through with tasks. I really liked that Kathy was the first contact that many customers had with AIPC. I knew that the customer\'s interests were always well represented under Kathy\'s eye.”"]']### Assistant: The agent's job is to collaborate within the state of NJ to provide an updated HIV Prevention plan to high-risk populations, and today, the agent is reaching out to the user because they need to discuss potential financial support for HIV prevention initiatives at Kearney Commercial Bank.
### Human: Agent: ['Kenneth Arnold', 'Looking for my next great role Software/Firmware/Hardware developer Springfield, MO area resident since 2019 Embedded Systems architect Circuit designer (schematic and layout) Team leader Other roles and interests: Puzzle enthusiast Musician Recording engineer Board game enthusiast', 'Senior Firmware Engineer at Potter Electric Signal', 'Potter Electric Signal', '[{"company":"Potter Electric Signal","company_id":"potter-electric-signal","industry":"Appliances, Electrical, and Electronics Manufacturing","location":"St. Louis City County, Missouri, United States","positions":[{"description":"Embedded Systems R&D of Life Safety Products, e. g.: Industrial Fire Suppression Systems Embedded Systems R&D of Life Safety Products, e. g.: Industrial Fire Suppression Systems","duration":"Jul 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Potter Electric Signal","title":"Senior Firmware Engineer"}],"url":"https://www.linkedin.com/company/potter-electric-signal"},{"company":"Cassidy UMC","company_id":null,"location":"Springfield-Branson, Missouri Area","positions":[{"description":"","duration":"Nov 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Cassidy UMC","title":"Volunteer sound engineer, part time music director"}],"url":""},{"company":"Nomadic","company_id":"nomadicvr","location":"Springfield, MO","positions":[{"description":"Hands-on R&D of electronics and firmware for VR (Virtual Reality) in a LBE (Location Based Entertainment) environment. Hands-on R&D of electronics and firmware for VR (Virtual Reality) in a LBE (Location Based Entertainment) environment.","duration":"May 2017 May 2019 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2019","start_date":"May 2017","subtitle":"Nomadic","title":"Director of Electrical Engineering"}],"url":"https://www.linkedin.com/company/nomadicvr"},{"company":"Hewlett-Packard Company","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"UEFI BIOS DevelopmentSupport tool design/development UEFI BIOS DevelopmentSupport tool design/development","duration":"Sep 2012 Oct 2014 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 2014","start_date":"Sep 2012","subtitle":"Hewlett-Packard Company","title":"Firmware Engineer"}],"url":""},{"company":"Ken Arnold Consulting","company_id":null,"location":"","positions":[{"description":"Provide services to OEM clients: Develop architecture and firmware code for commercial products using PIC processors. Construct hardware prototypes (schematic capture, layout, and fabrication). Clients include Lumenergi near Austin, TX. Provide services to OEM clients: Develop architecture and firmware code for commercial products using PIC processors. Construct hardware prototypes (schematic capture, layout, and fabrication). Clients include Lumenergi near Austin, TX.","duration":"Apr 2011 Sep 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2012","start_date":"Apr 2011","subtitle":"Ken Arnold Consulting","title":"Consultant"}],"url":""},{"company":"Synchropation","company_id":null,"location":"","positions":[{"description":"• Design firmware architecture for automotive applications: Electronic Fuel Injection ControllerElectronic Ignition Controller• Design and develop software configuration tools for above:Engine Configuration Manager (C#/.NET)Real-Time Engine Status Monitor (C#/.NET)• Develop proprietary secure protocol for data interchange between Engine embedded systems and software applications. • Develop effective circuit solutions for microcontroller/engine interface. Engine Position EncoderEngine Simulator (for use in embedded systems development)Engine Location Calibrator","duration":"May 2010 Apr 2011 1 year","duration_short":"1 year","end_date":"Apr 2011","start_date":"May 2010","subtitle":"Synchropation","title":"Embedded Systems Architect"}],"url":""},{"company":"NVIDIA","company_id":"nvidia","location":"","positions":[{"description":"Develop display drivers for NVIDIA graphics products specializing in the software layer closest to the hardware. Products supported include both discrete and integrated (chipset) graphics solutions. Ad hoc hardware board design projects to accelerate software development. Develop display drivers for NVIDIA graphics products specializing in the software layer closest to the hardware. Products supported include both discrete and integrated (chipset) graphics solutions. Ad hoc hardware board design projects to accelerate software development.","duration":"Aug 2007 Aug 2009 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2009","start_date":"Aug 2007","subtitle":"NVIDIA","title":"Senior Systems Software Engineer"}],"url":"https://www.linkedin.com/company/nvidia"},{"company":"On Axis Media","company_id":null,"location":"","positions":[{"description":"Provide a wide variety of technical services to schools, professional enterntainment venues, and houses of worship. Services include: Custom software development for recording studio useLive concert audio recording (engineering and production)Public Address Systems Design and InstallationLive Sound and Lighting Engineering Rehearsal and Audition Recording (engineering and production) Provide a wide variety of technical services to schools, professional enterntainment venues, and houses of worship. Services include: Custom software development for recording studio useLive concert audio recording (engineering and production)Public Address Systems Design and InstallationLive Sound and Lighting Engineering Rehearsal and Audition Recording (engineering and production)","duration":"Apr 2003 Aug 2007 4 years 5 months","duration_short":"4 years 5 months","end_date":"Aug 2007","start_date":"Apr 2003","subtitle":"On Axis Media","title":"Owner"}],"url":""},{"company":"HP","company_id":"hewlett-packard-enterprise","location":null,"positions":[{"description":"Develop simulations for ASIC verification. Products included large scale ASICS used in mass storage control in Enterprise class servers.. The HP/Compaq merger occurred during this time.","duration":"Mar 2001 Apr 2003 2 years 2 months","duration_short":"2 years 2 months","end_date":"Apr 2003","start_date":"Mar 2001","subtitle":"HP","title":"ASIC Verification Engineer"},{"description":"Various engineering roles during 12+ years with Compaq and HP: - Systems Engineer: Design hardware and software test elements for system validation - Hardware Design Engineer: Design circuits for portable computer products. Oversee startup of assembly lines in Asia- Firmware Engineer: Developing systems BIOS software - ASIC Verification Engineer (see HP entry)","duration":"Jan 1991 Mar 2001 10 years 3 months","duration_short":"10 years 3 months","end_date":"Mar 2001","start_date":"Jan 1991","subtitle":"Compaq","title":"Hardware Design Engineer"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"Dell","company_id":"delltechnologies","location":"","positions":[{"description":"Two engineering roles at Dell:- Systems Engineer: Develop hardware and software tests for validation of new PC designs - Hardware Design Engineer: Design circuits for workstation PCs in Advanced Architecture Group Two engineering roles at Dell:- Systems Engineer: Develop hardware and software tests for validation of new PC designs - Hardware Design Engineer: Design circuits for workstation PCs in Advanced Architecture Group","duration":"Dec 1988 Jan 1991 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jan 1991","start_date":"Dec 1988","subtitle":"Dell","title":"Systems Engineer"}],"url":"https://www.linkedin.com/company/delltechnologies"},{"company":"Origin Systems","company_id":null,"location":"","positions":[{"description":"Developed music subsystems for computer gamesComposed/arranged musical \\"soundtracks\\" for games, most notably the Ultima III, IV, and V. Ultima III was the first game for personal computers (Apple II originally) with a musical score. Some of this work began before employment with Origin Systems. Developed music subsystems for computer gamesComposed/arranged musical \\"soundtracks\\" for games, most notably the Ultima III, IV, and V. Ultima III was the first game for personal computers (Apple II originally) with a musical score. Some of this work began before employment with Origin Systems.","duration":"Mar 1987 Dec 1988 1 year 10 months","duration_short":"1 year 10 months","end_date":"Dec 1988","start_date":"Mar 1987","subtitle":"Origin Systems","title":"Software Developer"}],"url":""},{"company":"Rockwell Shuttle Operations Company","company_id":null,"location":"","positions":[{"description":"Developed software for AMIC -- a teleconferencing system developed by NASA to connect its major sites, including HQ, KSC, JSC, MSFC, VAFB. Developed software for archiving disaster related records following the Space Shuttle Challenger Tragedy. Developed musical scores and sound drivers for computer games as a side business during this time. Developed software for AMIC -- a teleconferencing system developed by NASA to connect its major sites, including HQ, KSC, JSC, MSFC, VAFB. Developed software for archiving disaster related records following the Space Shuttle Challenger Tragedy. Developed musical scores and sound drivers for computer games as a side business during this time.","duration":"Jan 1986 Mar 1987 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 1987","start_date":"Jan 1986","subtitle":"Rockwell Shuttle Operations Company","title":"Software Engineer"}],"url":""},{"company":"NASA","company_id":null,"location":"","positions":[{"description":"Develop multi-site multimedia teleconferencing capability connecting NASA headquarters with JSC, KSC, Marshal SFC, JPL, Goddard SFC, and Vandenburg AFB. Develop multi-site multimedia teleconferencing capability connecting NASA headquarters with JSC, KSC, Marshal SFC, JPL, Goddard SFC, and Vandenburg AFB.","duration":"1985 1987 2 years","duration_short":"2 years","end_date":"1987","start_date":"1985","subtitle":"NASA","title":"Systems Engineer"}],"url":""},{"company":"Indigo Data Systems","company_id":null,"location":"","positions":[{"description":"Design logic circuits and PCB layouts of add-in cards for Personal Computers. Developed software drivers and applets for those cards. Design logic circuits and PCB layouts of add-in cards for Personal Computers. Developed software drivers and applets for those cards.","duration":"Jan 1983 Jan 1986 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 1986","start_date":"Jan 1983","subtitle":"Indigo Data Systems","title":"Engineer"}],"url":""},{"company":"ComputerLand","company_id":"computerland","location":"","positions":[{"description":"Supported sales staff with product demonstrations, system assembly and configuration, software development, classroom instruction for staff and customers, and swept the floor. The employment dates shown are not exact due to interleaved semesters of college, work for ComputerLand, and work for and Shell Pipeline. Met Richard Garriott who later founded Origin Systems, above. Supported sales staff with product demonstrations, system assembly and configuration, software development, classroom instruction for staff and customers, and swept the floor. The employment dates shown are not exact due to interleaved semesters of college, work for ComputerLand, and work for and Shell Pipeline. Met Richard Garriott who later founded Origin Systems, above.","duration":"Jun 1979 Jan 1983 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jan 1983","start_date":"Jun 1979","subtitle":"ComputerLand","title":"WizKid"}],"url":"https://www.linkedin.com/company/computerland"}]', '["Jim Rucker “Ken is a dedicated and creative problem solver. When given a task he is tenacious in pursuing it until he has completed it thoroughly. He employs innovative approaches, learns quickly, has a solid knowledge of both software and hardware and has demonstrated his application of prior experience in the work that we shared at Nvidia. He works well in group situations and is able to communicate his ideas effectively. In the right situation he provides a vital service to a team.”","Jim Lear “I was fortunate enought to along side Ken for a few years. I was just starting out at the time, and Ken was an excellent tutor and mentor to me. He is highly knowledgable, always eager to help and take on tasks, hardworking, and especially good with people.”"]'] User: ['Natalie Wang', '• 17 years JAVA working experience and full lifecycle software development experience.• Solid expertise in troubleshooting, problem solving, and programming.• Self-motivated, result-oriented, independent, and excellent team player. • Experienced in Agile development, test driven design.', 'Senior Software Engineer at Stanford University', 'Stanford University, Admintrative Systems', '[{"company":"Stanford University, Admintrative Systems","company_id":"stanford-university","industry":"Higher Education","location":"Stanford, CA","positions":[{"description":"","duration":"Sep 2014 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Sep 2014","subtitle":"Stanford University, Admintrative Systems","title":"Sr Software Engineer"}],"url":"https://www.linkedin.com/company/stanford-university"},{"company":"HyTrust","company_id":"entrust","location":"","positions":[{"description":"Lead REST API development Lead Automation Framework","duration":"Sep 2013 Sep 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2014","start_date":"Sep 2013","subtitle":"HyTrust","title":"Sr. Automation Engineer"}],"url":"https://www.linkedin.com/company/entrust"},{"company":"Stanford University, School of Medicine","company_id":null,"location":"Stanford, CA","positions":[{"description":"Lead Software Engineer Community Academic Profiles (CAP)","duration":"May 2008 Aug 2013 5 years 4 months","duration_short":"5 years 4 months","end_date":"Aug 2013","start_date":"May 2008","subtitle":"Stanford University, School of Medicine","title":"Sr. Application Engineer"}],"url":""},{"company":"Stanford University","company_id":"stanford-university","location":"","positions":[{"description":"Administrative Systems","duration":"Feb 2002 May 2008 6 years 4 months","duration_short":"6 years 4 months","end_date":"May 2008","start_date":"Feb 2002","subtitle":"Stanford University","title":"Sr. Software Engineer"}],"url":"https://www.linkedin.com/company/stanford-university"},{"company":"Electron Economy","company_id":null,"location":"","positions":[{"description":"Member of Architecture team that designed and developed the intelligent agent-based infrastructure for the company’s supply chain transaction management engine.","duration":"May 2000 Jun 2001 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2001","start_date":"May 2000","subtitle":"Electron Economy","title":"Sr. Software Engineer"}],"url":""},{"company":"Sun Microsystems","company_id":"sun-microsystems_1062","location":"","positions":[{"description":"","duration":"Jan 1997 Jun 2000 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jun 2000","start_date":"Jan 1997","subtitle":"Sun Microsystems","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/sun-microsystems_1062"}]', '["“Natalie is a very intelligent, smart, detail oriented engineer, and also very easy going. I\'m so happy to know her and be her colleague for 5 years.”","“Natalie is one of the best developers that I have ever worked with. She is able to carry multiple tasks simultaneously, deliver the tasks with high quality and accuracy within the tight deadlines. As a senior software engineer, Natalie has both the depth and breadth. The projects that she worked on often require that the developers have comprehensive knowledge in UI, JSP, database and etc. Natalie is also a team player. It takes me no time to find out that she is very easy to work with. She is always willing to land her hands to others.”"]']### Assistant: The agent's job is to develop software/firmware for a university's administrative systems, and today, the agent is reaching out to the user, a senior software engineer at Stanford University, to discuss a potential collaboration on a project related to test driven design.
### Human: Agent: ['Martha Versace-Wade', 'Empowering, Uplifting and Validating Women to help build their confidence and self worth. Selling and showcasing all natural skin care and makeup', 'Empower and Uplifting women while helping them build confidence and financial freedom', 'Beauty By Cricket', '[{"company":"Beauty By Cricket","company_id":null,"location":"","positions":[{"description":"Uplifting and Empowering women while helping them obtain financial freedom Uplifting and Empowering women while helping them obtain financial freedom","duration":"Jun 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Jun 2018","subtitle":"Beauty By Cricket","title":"Business Owner"}],"url":""},{"company":"Cricket’s Classy Couture, LLC","company_id":null,"location":"Greenville, South Carolina Area","positions":[{"description":"","duration":"2017 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"2017","subtitle":"Cricket’s Classy Couture, LLC","title":"Owner"}],"url":""},{"company":"Capital One Bank","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"Principal Recruiter who provided recruiting and consulting services to support the Capital One 360, Deposit Operations/Fraud group while utilizing proactive recruiting techniques and developing industry contacts to hire qualified and talented individuals. Built and maintained strong partnerships with multiple lines of businesses. Conducted interviews and referred qualified candidates to dept. supervisors/mgrs. Appropriately declined non-qualifed candidates for job related reasons. Identified appropriate candidate sourcing methods to include Internet, print, career fairs, job postings, referrals, etc. Represented Capital One at various recruiting events such as Job Fairs, Diversity Events and area Colleges. Ensured background checks were gathered on viable applicants prior to extending offers of employment. Effectively communicated employee relations issues to management. Complied with Capital One\'s Affirmative Action, EEO policy and ADA requirements. Handled confidential information appropriately.","duration":"Jun 2006 May 2014 8 years","duration_short":"8 years","end_date":"May 2014","start_date":"Jun 2006","subtitle":"Capital One Bank","title":"Principal Recruiter"}],"url":""},{"company":"Chevy Chase Bank","company_id":"capital-one","location":"Bethesda, Maryland","positions":[{"description":"Sr. Recruiter who provided recruiting and consulting services to support various lines of businesses while utilizing proactive recruiting techniques and developing industry contacts to hire qualified and talented individuals. Built and maintained strong partnerships with client groups. Conducted interviews and referred qualified candidates to dept. supervisors/mgrs. Appropriately declined non-qualifed candidates for job related reasons. Identified appropriate candidate sourcing methods to include Internet , print, career fairs, job postings, referrals, etc. Represented Chevy Chase Bank at various recruiting events such as Job Fairs, Diversity Events and area Colleges. Ensured background checks are gathered on viable applicants prior to extending offers of employment. Effectively communicate employee relations issues to management. Comply with Chevy Chase Bank\'s Affirmative Action, EEO policy and ADA requirements. Handle confidential information appropriately.","duration":"Jun 2005 Jun 2009 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2009","start_date":"Jun 2005","subtitle":"Chevy Chase Bank","title":"Sr. Officer, Professional Recruiter"}],"url":"https://www.linkedin.com/company/capital-one"},{"company":"Mountain Creek Resort/Intrawest","company_id":null,"location":"","positions":[{"description":"Enhancing effectiveness by identifying current circumstances, implementing dept. interventions, providing training programs, developing succession plans, recommending new organizational structures. Maintaining consistent actions across the Organization by initiating, coordinating, and enforcing Human Resources policies and procedures, obtaining senior management buy-in on new programs, developing managers’ leadership skills. Sustaining equitable compensation by administering pay, benefits, incentive, and bonus programs. Securing qualified employees for permanent as well as seasonal positions for the Resort by developing and managing recruiting, orientation, and placement program, this included local and international recruitment. Accomplished Human Resources staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies and procedures.","duration":"Aug 2000 Jul 2003 3 years","duration_short":"3 years","end_date":"Jul 2003","start_date":"Aug 2000","subtitle":"Mountain Creek Resort/Intrawest","title":"Human Resources Director"}],"url":""},{"company":"Interchange Bank","company_id":"interchange-bank","location":"","positions":[{"description":"Managed the recruitment and job placement for the entire Bank, including initiating and maintaining communication with managers to determine their hiring expectations and monitor performance against those expectations. Developed and implemented programs; created policies and procedures for recruitment, testing, selection and job placement. Conducted new employee orientation to ensure the Bank attracted and selected the best candidates. Consulted with management to prepare staffing budgets, projections and employment policies. Consulted with management to determine both management’s and employee’s needs to better understand changes of policies, procedures, regulations and technologies as they related to training and employment. Conducted exit interviews with departing employees to determine if there were situations that needed to be addressed with managers or co-workers.","duration":"Sep 1992 Apr 2000 7 years 8 months","duration_short":"7 years 8 months","end_date":"Apr 2000","start_date":"Sep 1992","subtitle":"Interchange Bank","title":"Assistant VP/Employment Manager"}],"url":"https://www.linkedin.com/company/interchange-bank"},{"company":"Columbia Bank","company_id":"columbia-bank","location":"","positions":[{"description":"Benefits Administrator\x95Responsible for maintaining all employees benefits, including enrollments, terminations and COBRA. Filed and maintained temporary disability claims, including making payroll adjustments. Filed all long term disability claims. Administered 401(k) Plan, including presentations, enrollments, withdrawals, loans and terminations.Employment Administrator\x95Responsible for the recruitment of non-exempt employees. Maintained records in compliance with Affirmative Action and EEOC regulations. Prepared job postings for distribution to branches and departments. Scheduled and conducted interviews with applicants, conducted orientation for new employees, wrote and placed classified ads.CSR\x95Responsible for opening new accounts and servicing customers with their banking needs. Sold bank products as seen fit, issued travelers checks, sold savings bonds, processed and disbursed installment loans, processed transactions through Teller terminals.","duration":"Aug 1987 Sep 1992 5 years 2 months","duration_short":"5 years 2 months","end_date":"Sep 1992","start_date":"Aug 1987","subtitle":"Columbia Bank","title":"Benefits Administrator"}],"url":"https://www.linkedin.com/company/columbia-bank"}]', '["Jill Small “Martha is a pleasure to work with and manage. She is a Senior Recruiter who is able to manage multiple lines of business and candidates while providing an outstanding level of service. She always demonstrates professionalism and can be relied upon to get the job done. She became a team mentor, demonstrating her natural leadership abilities. Martha does her job with enthusiasum and produces strong results.”","Susan M Wise “I have worked with Martha as an applicant, a hiring manager, and as a colleague and in every situation I have found her to be dedicated, passionate, and committed to insuring the highest quality and level of customer service. She is knowledgeable about the lines of business she supports and uses that knowledge to help both applicants and hiring managers. She is a team player and a talented professional.”"]'] User: ['Mandy W.', 'Results-driven marketing specialist in the healthcare industry, seeking a career change by leveraging service-based skills to deliver excellent patient care. Have extensive knowledge of medical aesthetics and prescription skincare.', 'Aesthetic Medical Assistant', 'The Laser Cafe Medical Spa', '[{"company":"The Laser Cafe Medical Spa","company_id":null,"location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Aug 2021","subtitle":"The Laser Cafe Medical Spa","title":"Coolsculpting Technician"},{"description":"","duration":"Jul 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"The Laser Cafe Medical Spa","title":"Patient Services Coordinator"}],"url":""},{"company":"SkinSolutions.MD","company_id":"skinsolutionsmd","location":"San Diego, CA","positions":[{"description":"- Manage content and implement SEO best practices for all social media and websites to build brand authority online- Launch the first virtual consultation service to overcome COVID-19 stay-at-home restrictions - Execute weekly email campaigns including copy, design, and calls-to-action via Klaviyo- Manage collaborations with complementary brands and affiliate marketers to build brand equity and maximize virtual/online visibility- Assist the customer service team with user inquiries on social channels in a timely manner","duration":"Apr 2019 Jun 2021 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jun 2021","start_date":"Apr 2019","subtitle":"SkinSolutions.MD","title":"Brand Marketing Manager"}],"url":"https://www.linkedin.com/company/skinsolutionsmd"},{"company":"Revive Salon & Spa","company_id":"revive_salon_&_spa","location":"","positions":[{"description":"- Created content regarding injectables, aesthetics services, and medical-grade products to increase presence to support sales and marketing teams- Developed partnerships with niched social media influencers of 3.5M followership combined- Optimized all digital content for SEO to improve organic search rankings- Scheduled and confirmed appointments, taking messages, and directing calls from marketing channels- Shadowed nurses and physician assistants to be knowledgeable in medical aesthetics services and medical-grade skincare products such as Latisse, SkinMedica, SkinCeuticals and Obagi","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"Revive Salon & Spa","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/revive_salon_&_spa"},{"company":"Rayce PR and Marketing","company_id":"rayce-pr-and-marketing","location":"Long Beach, CA","positions":[{"description":"- Created content (social media posts, blog posts, email campaigns) and implement SEO best practices for all social media and websites- Attended social events and photoshoots with clients- Established and maintained a network of media relationships in California, Texas, and New York- Created master press contacts list for the organization increasing efficiency in media outreach- Clients include Revelry Event Designers, Tres LA Catering, Ebell Long Beach, Carondelet House, PartySlate, Burlap & Bordeaux, Santa Barbara Wedding Style, and Samson Productions","duration":"Aug 2017 Jan 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2019","start_date":"Aug 2017","subtitle":"Rayce PR and Marketing","title":"Senior Public Relations Account Manager"}],"url":"https://www.linkedin.com/company/rayce-pr-and-marketing"},{"company":"Bloom Box Designs","company_id":null,"location":"Costa Mesa, California","positions":[{"description":"-Managed an annual of 80+ events ranging in budgets of $7,000-$300,000 for florals and design only-Coordinated with vendors, clients, and venue staff with timelines, layouts, and logistics-Negotiated contracts to increase revenue and decrease expenses-Worked closely with high profile clients at Pelican Hill, Montage, Monarch Beach Resort, and Ritz Carlton","duration":"Jul 2015 Aug 2017 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 2017","start_date":"Jul 2015","subtitle":"Bloom Box Designs","title":"Event Manager"}],"url":""},{"company":"Luxury Estate Weddings and Events","company_id":null,"location":"Irvine, CA","positions":[{"description":"","duration":"Jan 2014 Jul 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2015","start_date":"Jan 2014","subtitle":"Luxury Estate Weddings and Events","title":"Event Manager"}],"url":""},{"company":"InStyle Event Co.","company_id":null,"location":"Costa Mesa, California","positions":[{"description":"","duration":"Apr 2011 Jul 2015 4 years 4 months","duration_short":"4 years 4 months","end_date":"Jul 2015","start_date":"Apr 2011","subtitle":"InStyle Event Co.","title":"Assistant Event Producer"}],"url":""},{"company":"Preferred Mobile Music n\' Promotion Events","company_id":null,"location":"Fullerton, CA","positions":[{"description":"","duration":"Aug 2012 Sep 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2013","start_date":"Aug 2012","subtitle":"Preferred Mobile Music n\' Promotion Events","title":"Administrative Assistant"}],"url":""}]', '["“Mandy was such a joy to work with in her design process for her clients. I always looked forward to our meetings or calls, as she has great insight to design trends, how to articulate her client needs, and excellent customer service - a wonderful person to be around! Her quick response time to my correspondence was a refreshing experience in our high-demand industry; we were able to expedite orders with accurate efficiency due to her superior customer service in knowing her clients\' needs and the items that were time-sensitive and of urgency. She is equally creative as she is strong in customer service and administrative skills. Such a great asset to her company!”","“I have had the pleasure of working with Mandy for the past year. Mandy is an excellent event planner who I believe can see the clients vision before they even speak. With Mandy\'s creativity the outcome of the events are stunning! ”"]']### Assistant: The agent's job is to empower and uplift women while helping them build confidence and financial freedom, and today, the agent is reaching out to the user because they need assistance in delivering excellent patient care in the healthcare industry leveraging their service-based skills and extensive knowledge of medical aesthetics and prescription skincare.
### Human: Agent: ['Steven Joshua Morrison', "There are many people out there who hate going to school. There are many that hate writing as well. I'm here to change all of that. The classroom is a wonderful place, and so is a blank piece of paper. This is what I truly believe, and what has drove me into the worlds of education and creative writing. My goal is to make my students excited and desiring to come to class and learn, and I have over 10 years of experience doing so. I am someone who profoundly cares about the value of a good teacher. I am someone who listens to each person and instructs on an individual level beyond the group. I am someone who loves hard work and will push my students to be the best they can be. And I can guarantee we all will have a fun time. After all, I teach best, and they learn best, when we enjoy what we are doing. I have never known where my passions and experiences will lead me exactly. And I want to embrace that. Due to the recent issues the world is experiencing, I have realized that there are many ways I can give back. Thus, I have decided to open my career options to nonprofit organizations and other ways in which I can help the community. Outside of work you can find me exercising, surfing, meditating, and trying to make people laugh. Please feel free to contact me anytime through email or phone. Looking forward to the unknown adventure that lies ahead...", 'Screenwriting Professor at Chapman University', 'Chapman University', '[{"company":"Chapman University","company_id":"chapman-university","industry":"Higher Education","location":"Orange County, California, United States","positions":[{"description":"","duration":"Aug 2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Aug 2020","subtitle":"Chapman University","title":"Screenwriting Professor"}],"url":"https://www.linkedin.com/company/chapman-university"},{"company":"Driven Equation","company_id":"driven-equation","location":"Los Angeles, California, United States","positions":[{"description":"From concept ideation through series bible and pilot.Currently in pre-production.https://www.imdb.com/title/tt10441468/?ref_=fn_al_tt_1Interview:http://sitkasentinel.com/7/component/content/article?id=17040:writer-finishes-research-for-sitka-tv-show From concept ideation through series bible and pilot.Currently in pre-production.https://www.imdb.com/title/tt10441468/?ref_=fn_al_tt_1Interview:http://sitkasentinel.com/7/component/content/article?id=17040:writer-finishes-research-for-sitka-tv-show","duration":"Jan 2019 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Driven Equation","title":"Screenwriter"}],"url":"https://www.linkedin.com/company/driven-equation"},{"company":"Horsehead Cinema","company_id":"horsehead-cinema","location":"Pasadena, CA","positions":[{"description":"A motion picture production company.Completed and Distributed feature film \\"A Sweetest Kiss\\" (formerly known as Nothing Like The Sun).https://www.horseheadcinema.com/https://www.imdb.com/title/tt5605556/?ref_=fn_al_tt_1Interview:https://www.movievine.com/interviews/interview-with-the-founders-of-horsehead-cinema/ A motion picture production company.Completed and Distributed feature film \\"A Sweetest Kiss\\" (formerly known as Nothing Like The Sun).https://www.horseheadcinema.com/https://www.imdb.com/title/tt5605556/?ref_=fn_al_tt_1Interview:https://www.movievine.com/interviews/interview-with-the-founders-of-horsehead-cinema/","duration":"2014 Dec 2019 5 years","duration_short":"5 years","end_date":"Dec 2019","start_date":"2014","subtitle":"Horsehead Cinema","title":"Co-Founder (Producer, Co-Writer)"}],"url":"https://www.linkedin.com/company/horsehead-cinema"},{"company":"New York Film Academy","company_id":"new-york-film-academy","location":"Burbank, CA","positions":[{"description":"MFA, BFA, and AFA, Short Term and Workshop Classes.From introductory courses through advanced level full feature screenplays. MFA, BFA, and AFA, Short Term and Workshop Classes.From introductory courses through advanced level full feature screenplays.","duration":"Aug 2013 Sep 2018 5 years 2 months","duration_short":"5 years 2 months","end_date":"Sep 2018","start_date":"Aug 2013","subtitle":"New York Film Academy","title":"Screenwriting Professor"}],"url":"https://www.linkedin.com/company/new-york-film-academy"}]', '["Kellen Gibbs “Steven was one of the best teachers I had during film school. Not only did he work with me during school hours, but he went out of his way on countless occasions to help me on his own time. His dedication to teaching helped me understand story structure and expand my techniques and my voice as a writer. I contribute a lot of my writing success since school to this man. Cannot recommend this guy enough. Thank you, Steve!”","Bethany Abelson “I couldn’t have gotten through chemotherapy and radiation without my god brother, Steven. When I was diagnosed with cancer, he became the ultimate support system. Steven listened patiently on my worst days and encouraged celebrating the small victories on my best days. When I was nervous before a scan, he would talk to me on the phone until I fell asleep. Every time I was hospitalized, Steven was the first person I would reach out to. Whether it was cracking a joke when a nurse was injecting me or letting me vent about my next obstacle, Steven’s compassion, thought provoking questions, and witty sense of humor greatly impacted my recovery. He continues to challenge me to think bigger and better and I could not thank him enough. Steven is an amazing, hardworking, and caring person and it is an honor to have him in my life.”"]'] User: ['Danielle Guerra', 'Hello, I am a freelance Social Media Marketing Manager, and am currently taking on new clients. If you are interested in scheduling a discovery call with me please email me or message me and I will get back to you as soon as possible! Please contact me at: DanielleGuerraMarketing@gmail.com I look forward to hearing from you!', 'Freelance Social Media Marketing Manager', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jul 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Freelance","title":"Freelance Social Media Marketing Manager"}],"url":""},{"company":"Care.com","company_id":"care-com","location":"Pleasanton, California, United States","positions":[{"description":"","duration":"Jan 2019 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Care.com","title":"Nanny"}],"url":"https://www.linkedin.com/company/care-com"},{"company":"Nike","company_id":"nike","location":"Livermore, California, United States","positions":[{"description":"","duration":"Nov 2018 Jan 2019 3 months","duration_short":"3 months","end_date":"Jan 2019","start_date":"Nov 2018","subtitle":"Nike","title":"Nike Retail Representative"}],"url":"https://www.linkedin.com/company/nike"},{"company":"ICICLES","company_id":"icicles","location":"Pleasanton, California, United States","positions":[{"description":"","duration":"Mar 2017 Nov 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Nov 2018","start_date":"Mar 2017","subtitle":"ICICLES","title":"Manager"}],"url":"https://www.linkedin.com/company/icicles"},{"company":"Sequoyah Country Club","company_id":"sequoyah-country-club","location":"Oakland, California, United States","positions":[{"description":"","duration":"Jun 2016 Jun 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2017","start_date":"Jun 2016","subtitle":"Sequoyah Country Club","title":"Hostess"}],"url":"https://www.linkedin.com/company/sequoyah-country-club"}]', '["Noah Fonacier “I had the pleasure of working with Danielle Guerra on a project in a Marketing class at Cal State Fullerton. It was during COVID-19 so we had limited connection and lack of proper team gathering elements. Yet, Danielle was quick to respond to project requirements and a great communicator. Her contributions to the project were intelligent and professional. While we only worked together for a short amount of time, it was clear from the onset that she was a great worker and was bound for success in any career. ”","Vanessa Toscano “Danielle and I collaborated on a group project and she was a very good team mate and had many good ideas. She is very reliable and friendly. ”","Isaac Morris “I had the opportunity to collaborate with Danielle on a project and she was very organized and helped lead the group to success! ”","Kevin Nguyen “I was able to work with Danielle, in one of my marketing classes at Cal State Fullerton. We were in a group for the whole semester. Danielle is very organized and kept all of us in check about upcoming projects. She knows what she needs to do and she gets it done. She is not above helping others too, she helps out whenever someone is falling behind or where is needed. She is a great team player and I had a great pleasure working with her.”"]']### Assistant: The agent's job is to provide social media marketing services, and today the user is reaching out to the agent because they need assistance with their social media marketing strategy for their freelance business.
### Human: Agent: ['Jordan Brooke Bess', 'Montclair State University Alumni in the field of Communications and Media Arts. I am a tenacious, articulate, self motivated, self driven, and disciplined individual seeking a career in Communications and Media Arts fields. I have experience in social media, content creation, and media management through my previous two Hawks Communications clients Garden State Wine Growers and MacroBites.', 'Recent Graduate From Montclair State University', 'Ogilvy Health', '[{"company":"Ogilvy Health","company_id":"ogilvy-health-north-america","industry":"Advertising Services","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Sep 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Ogilvy Health","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/ogilvy-health-north-america"}]', '["Diana Del Grosso “I have known Jordan on a personal level for a few years and always found her to be polished and mature. I recently had the pleasure of working with her at a volunteer event and was able to observe her in a team environment. She was very professional, organized, and willing to step in to help with whatever anyone needed. No job was too small nor too challenging. Even with last minute adjustments to the agenda, Jordan always remained poised and confident. ”","Katie McGinty “It has been my pleasure to have Jordan in my class this semester. She is a bright, energetic young professional who will bring value to the company lucky enough to hire her. She is a team player, a quick learner and her interpersonal skills are excellent.”"]'] User: ['Samantha Spurrier', "Experienced Account Coordinator with a demonstrated history of working in the marketing and advertising industry. Skilled in Microsoft Word, PowerPoint, Teams and has developed exceptional Time Management, Teamwork and Leadership skills. Strong advertising professional with a Bachelor's degree focused in Pharmaceutical and Healthcare Business from University of the Sciences in Philadelphia.", 'Account Executive at LevLane', 'LevLane', '[{"company":"LevLane","company_id":"levlane-advertising","industry":"Advertising Services","location":null,"positions":[{"description":"","duration":"Apr 2021 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Apr 2021","subtitle":"LevLane","title":"Account Executive"},{"description":"","duration":"Jun 2020 Apr 2021 11 months","duration_short":"11 months","end_date":"Apr 2021","start_date":"Jun 2020","subtitle":"LevLane Advertising","title":"Account Coordinator"},{"description":"•Developed comprehensive birth control market analysis for Agile Therapeutics and presented final report to their Marketing Team •Updated the LevLane Social Media, Account Management, and Creative Teams on the changing dynamics of the birth control marketplace •Wrote Weekly Monitor Report on women’s health topics for Agile Therapeutics •Conducted industry and company analysis for client research: Sun Pharmaceuticals, Jefferson Health Systems, United Concordia and Vital USA, Inc •Participated in creating new business proposal for Vital USA, Inc•Coordinated key meetings for clients and vendors •Performed QA functions for LevLanes’s Website Development Team for GenPath and 4Kscore websites","duration":"May 2019 Jun 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2020","start_date":"May 2019","subtitle":"LevLane Advertising","title":"Account Management Intern"}],"url":"https://www.linkedin.com/company/levlane-advertising"},{"company":"University of the Sciences in Philadelphia","company_id":"university-of-the-sciences-in-philadelphia","location":null,"positions":[{"description":"•Greet and inform prospective students and family about the Pharmaceutical Healthcare Business Program, faculty and staff and social opportunities at the university•Assist with important public events such as Open House programs, Accepted Students Day, and information sessions","duration":"Sep 2018 Jun 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2020","start_date":"Sep 2018","subtitle":"University of the Sciences in Philadelphia","title":"Student Ambassador"},{"description":"Tutor and Office Assistant","duration":"Sep 2018 Jan 2020 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2020","start_date":"Sep 2018","subtitle":"University of the Sciences in Philadelphia","title":"Writing Center Tutor"}],"url":"https://www.linkedin.com/company/university-of-the-sciences-in-philadelphia"},{"company":"Fox Pool Management Inc","company_id":"fox-pool-management-inc","location":"Cherry Hill, New Jersey","positions":[{"description":"Red Cross certified lifeguard. Trained in CPR. Red Cross certified lifeguard. Trained in CPR.","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"Fox Pool Management Inc","title":"Certified Lifeguard"}],"url":"https://www.linkedin.com/company/fox-pool-management-inc"},{"company":"Canals Discount Liquor Mart","company_id":"canals-discount-liquor-mart","location":"Berlin, New Jersey","positions":[{"description":"","duration":"Jun 2016 Aug 2016 3 months","duration_short":"3 months","end_date":"Aug 2016","start_date":"Jun 2016","subtitle":"Canals Discount Liquor Mart","title":"Cashier and Invetory Control Specialist"}],"url":"https://www.linkedin.com/company/canals-discount-liquor-mart"}]', '["Danielle Stevens “Samantha was a pleasure to work with during her internship here at LevLane! Her experience within her major made her a valuable asset to our company. She is always putting her best foot forward and impressing us constantly with her drive and educated feedback/recommendations. She impressed us so much, we offered her a part time job to continue to help the Life Sciences team on all the exciting work we have! I look forward to seeing how much she can grow here in this role! Amazing work Samantha! ”","Bia Foy “As an intern this past summer Sam stood out from the bunch. She was inquisitive, hard-working, incredibly smart and the work she produced consistently went above and beyond the request. She not only proved to understand marketing within the Pharma industry but she was able to predict future trends with unbelievable accuracy. Additionally, she was one of the only interns this summer who not only met with clients but communicated with them on a daily basis and even presented to them and she did so with poise and confidence. She was an amazing intern and will undoubtedly be an incredible asset to the LevLane team. ”"]']### Assistant: The agent's job is to work as a Public Relations Intern at Ogilvy Health, and today, the agent is reaching out to the user because they need assistance with coordinating key meetings for clients and vendors.
### Human: Agent: ['Nicole DuPont', 'Dedicated HR/Recruitment professional with 9+ years of successfully placing candidates with our prominent clients in the tri-state area. Interested in connecting with business professionals seeking help in recruiting personnel on a permanent or consulting basis.Interested in connecting with those seeking employment in the tri-state area.Specialties: Recruitment, Resume Guidance, Interview Coaching, Project Managment, Qualifying/Screening potential candidates, Employee Relations, Career Counseling', 'Director of Recruitment', 'Merit Personnel & Consulting Services', '[{"company":"Merit Personnel & Consulting Services","company_id":"merit-personnel-&-consulting-services","industry":"Staffing and Recruiting","location":"","positions":[{"description":"• Develop strong business partnerships with client groups, effective at consulting and making recommendations to hiring managers based on industry knowledge and experience• Source candidates through networking, internet recruiting, database search, referrals and attending job fairs• Create marketing materials to increase client base• Liaise with our prominent clients to ensure high satisfaction with applicants, coordinate interviews, and resolve issues• Recruit temporary personnel for small projects and assignments• Specialize in recruiting for positions in the financial area, but also in accounting, legal, marketing, IT, and support","duration":"May 2007 - Present 14 years 6 months","duration_short":"14 years 6 months","end_date":"Present","start_date":"May 2007","subtitle":"Merit Personnel & Consulting Services","title":"Director of Recruitment"}],"url":"https://www.linkedin.com/company/merit-personnel-&-consulting-services"},{"company":"Rochester Americans - American Hockey League (AHL)","company_id":null,"location":"","positions":[{"description":"•\uf020Worked with MS Excel to organize consumer demographic data efficiently•\uf020Communicated with season ticket holders at events and handled customer inquires •\uf020Trusted with handling promotions and events during game time •\uf020Worked with MS Excel to organize consumer demographic data efficiently•\uf020Communicated with season ticket holders at events and handled customer inquires •\uf020Trusted with handling promotions and events during game time","duration":"Sep 2004 May 2005 9 months","duration_short":"9 months","end_date":"May 2005","start_date":"Sep 2004","subtitle":"Rochester Americans - American Hockey League (AHL)","title":"Marketing Intern"}],"url":""}]', '["Crystal Alvarado “Amazing! No other word could describe Nicole and her hard work and efforts. It\'s because of her I was able to find something that matches my potential and goals. I am finally happy in my new work place and the credit goes to her and her ability to assist and motivate in the recruitment process. Simply amazing!”","Susan Medina “There are few people and even fewer recruiters that I would recommend. I am lucky to know a few good recruiters in NY but Nicole is amazing. She takes her time to be honest with you if she sees mistakes with your resume, or your presentation. She always was honest with what she had available and helped me from start to finish. She is one of kind.”"]'] User: ['Stacey Potochar, SHRM-SCP', 'Senior Human Resources professional with extensive experience and a passion for Talent Acquisition and Career Development.', 'Senior Talent Acquisition Consultant - Data Science and Legal @ Liberty Mutual', 'Liberty Mutual Insurance', '[{"company":"Liberty Mutual Insurance","company_id":"liberty-mutual-insurance","industry":"Insurance","location":"United States","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Liberty Mutual Insurance","title":"Agile Recruiting Team"}],"url":"https://www.linkedin.com/company/liberty-mutual-insurance"}]', '["Paul Siciliano “Stacey has promoted me for some employment opportunities that she had available and I found working with her to be a very positive experience. She was thorough, helpful, responsive and I would gladly work with her again.”","Danne Willoughby “Stacey was able to provide professional and knowledgeable assistance to me in my career search. I do not hesitate to recommend her services as a career recuiter. She works hard for her clients.”"]']### Assistant: The agent's job is to connect with business professionals seeking help in recruiting personnel on a permanent or consulting basis, and today the user is reaching out to the agent because they need assistance in their career search and talent acquisition in the field of data science and legal.
### Human: Agent: ['Mark Youngquist', 'Accomplished and results-driven sales professional offers over 30 years of account management experience in the contract office supply industry. Strategic thinker and proactive problem solver with expertise in consultative selling and delivering solutions.', 'Major Account Manager at Office Depot', 'Office Depot', '[{"company":"Office Depot","company_id":"office-depot","industry":"Retail Office Equipment","location":"Charlotte, North Carolina Area","positions":[{"description":"","duration":"Feb 2018 - Present 3 years 6 months","duration_short":"3 years 6 months","end_date":"Present","start_date":"Feb 2018","subtitle":"Office Depot","title":"Major Account Manager"}],"url":"https://www.linkedin.com/company/office-depot"},{"company":"Office Depot","company_id":"office-depot","location":null,"positions":[{"description":"A sales position with the primary responsibility for soliciting, penetrating, selling and implementing Office Depot Adjacency products, (furniture, cleaning and break-room, print, technology and MPS), and services to the large-size private sector market with a potential annual spend of $150,000-$1,000,000 in annual business supplies. This position is responsible for C-level and category owner relationship building, and is also expected to work with multiple individuals with the authority to make the purchasing decisions related to the Office Depot Adjacency product lines that may reside in multiple locations and may include multiple districts or regions. Major accounts customers are typically accompanied by a much greater level of complexity (from the initial contract negotiation to delivery, billing, and purchasing issues etc.) than the mid to small size customers.","duration":"Apr 2017 Aug 2017 5 months","duration_short":"5 months","end_date":"Aug 2017","start_date":"Apr 2017","subtitle":"Office Depot","title":"Major Strategic Business Development Manager"},{"description":"Primary responsibility of identifying new prospects, soliciting, selling and implementing Office Depot products and services to the SMB market.Additionally, worked towards strengthening the business relationships and maximizing sales opportunities by providing holistic business solutions in other adjacent categories being furniture, Cleaning & Breakroom, Technology and Print. Finished 2017 Q1 at 187% to sales plan.","duration":"Jul 2013 Mar 2017 3 years 9 months","duration_short":"3 years 9 months","end_date":"Mar 2017","start_date":"Jul 2013","subtitle":"Office Depot","title":"Business Development Manager"},{"description":"Transitioned and maintained accounts from Office Depot\'s acquisition of Allied Office Products.Managed a portfolio of 100 accounts, which generated $2.8M in revenue per year. Collaborated with other account managers to prepare and deliver business reviews. Determined the cost and pricing of proposals and bids. Planned, created and delivered sales presentations. Achieved 104% of sales goals for 2013.2012 Champions Circle Winner 2006 Champions Circle Winner","duration":"May 2006 Jun 2013 7 years 2 months","duration_short":"7 years 2 months","end_date":"Jun 2013","start_date":"May 2006","subtitle":"Office Depot","title":"Territory Development Manager"}],"url":"https://www.linkedin.com/company/office-depot"},{"company":"Allied Office Products","company_id":"allied-office-products","location":"Long Island, NY","positions":[{"description":"Managed local and national accounts maintaining annual sales of $2.5M. Negotiated details of contracts and payments and prepared sales contracts and order forms. Estimated and quoted prices, credit and contract terms and delivery dates. Developed and executed annual sales plans and strategies for Long Island territory.2004 President\'s Club Winner2002 President\'s Club Winner","duration":"Apr 1999 May 2006 7 years 2 months","duration_short":"7 years 2 months","end_date":"May 2006","start_date":"Apr 1999","subtitle":"Allied Office Products","title":"Account Executive"}],"url":"https://www.linkedin.com/company/allied-office-products"}]', '["“Over the last several years, I have had the opportunity to work with Mark directly and indirectly in a variety of different capacities. During that time, Mark has shown a tremendous dedication to the customer\'s needs and the company\'s mission. His focus on doing the right thing for the customer sets him apart and is a key component in his success. He understands his business extremely well and makes decisions that are fact based and focused on the mutually beneficial outcome. Additionally, Mark is a tremendous team player. He is respected by his peer as a leader and has been a tremendous resource for new and tenured associates. He does not say no to an opportunity to help anybody, which sets him apart from many other associates. Mark is a key asset to this team and any other team that is fortunate to have him.”","“Mark Youngquist is one of the hardest working, results oriented individuals I have had the pleasure to work with, and it shows with his consistant success. Mark not only is an overachiever, but also will do anything he can do to help his teammates be successful. No matter what the circumstance, you can always count on Mark for his help and overall knowledge of the office supply industry, all while putting an emphasis on helping the customer. I consider it an honor to know Mark, and I would recommend him to anyone!!!”"]'] User: ['Jennifer Becerra-Perez', 'Trusted, loyal and committed professional with over 20 years of progressive experience within Fortune 500 companies. Flourishes in a fast-paced, complex and global environment.', 'Executive Assistant - Solution Sales', 'ServiceNow', '[{"company":"ServiceNow","company_id":"servicenow","industry":"Software Development","location":"Santa Clara, CA","positions":[{"description":"","duration":"May 2016 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"May 2016","subtitle":"ServiceNow","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/servicenow"},{"company":"EPAC Technologies, Inc.","company_id":"epac","location":"San Leandro, CA","positions":[{"description":"• Responsible for the daily oversight of all order activities and content management for HP Press • Manages all production and HP ExpertOne customer certification inquiries globally.• Contributes input on design and structure of customer websites hosted by EPAC as well as functionality testing. • Processes and manages weekly sales invoicing for our finance team in accordance to company policy.• Collects on past due invoices on a weekly basis for our finance team in accordance with company policy.• Possesses extensive knowledge about the print industry in regards to technology, binding, limitations, file set up, etc.• Generates and analyzes sales reports for monthly finance meeting with high-level executives.• Organizes customer meetings and coordinates logistics while taking effective meeting minutes and following up on outstanding action items.• Selected to manage first website created for Hewlett-Packard by EPAC for the Learning and Development division at HP, this particular division has grown to be one of EPAC’s largest and successful accounts. • Exemplary account management consistently results in positive referrals within HP that have led to the partnerships of additional divisions between EPAC and Hewlett-Packard. • Establishes loyal partnerships and trust with various HP Employees, Channel Partners, Learning Partners, End Customers and partnerships with print partners in Italy and Malaysia for all EMEA and APJ region based projects. • Successfully cross-trained on teammates’ accounts to effectively provide coverage when away from the office. Experience managing accounts such as Brocade, Agilent Technologies and Life Technologies to name a few.• Trainer for EPAC’s internal Enterprise Resource Planning system for colleagues.• Chosen to back up the Director of Client Relations while she was on maternity leave. During this time, monitored vacations, schedules and calendars.","duration":"Sep 2004 May 2016 11 years 9 months","duration_short":"11 years 9 months","end_date":"May 2016","start_date":"Sep 2004","subtitle":"EPAC Technologies, Inc.","title":"Project Manager"}],"url":"https://www.linkedin.com/company/epac"},{"company":"DeHart\'s Printing Services","company_id":null,"location":"Santa Clara, CA","positions":[{"description":"• Effectively managed various print projects for Hewlett-Packard, Agilent Technologies and various independent publishers.• Processed and managed weekly sales invoicing and account billing for our finance team in accordance with company policy.• Coordinated customer press checks, customer meetings and customer tours.• Coordinated company holiday events and holiday gifts for employees.• Acted as back up to receptionist. Served as first point of contact, field and routed incoming telephone and email correspondence and greeted visitors.• Participated in organization’s efforts to gain ISO 9000 Certification. • Established relationships with outside vendors and external customers to create high quality customizable print projects while staying inline with budget.• Recognized as “Employee of the Month” on multiple occasions.• Acted as DeHart’s team lead for March of Dimes walk-a-thon four consecutive years. Also, coordinated t-shirt production for the event.","duration":"Jun 1997 Jul 2004 7 years 2 months","duration_short":"7 years 2 months","end_date":"Jul 2004","start_date":"Jun 1997","subtitle":"DeHart\'s Printing Services","title":"Customer Service Representative"}],"url":""}]', '["Craig Pratt “JBP joined our Global Product Line team in the spring of 2016...From day one she jumped in and became a valuable member of the team...Her willingness to learn new skills and tackle projects allowed me and my team of leaders to be more productive. JBP thank you for being such a pleasure to work with and I\'m glad we continue maintain our friendship post ServiceNow! ”","Shylah Tehrani “Jennifer and I are both Executive Assistants (supporting multiple execs) in our Sales Department and have worked closely on many daily requests, events and projects. Jennifer has so many strengths. Her attention to detail and organization is top notch! She is a self proclaimed perfectionist and it is very apparent in the way she works. She is prompt, reliable and resourceful. Jennifer takes great pride in her work and being accommodating to the needs of her executives, team and colleagues. Always with a friendly disposition and a smile on her face she brings joy to the office environment. I have great respect for her work ethic and her drive to always up her game. Any organization would find Jennifer to be a wonderful addition!”"]']### Assistant: The agent's job is to engage with potential clients and secure new business. Today, the user is reaching out to the agent because they need assistance in procuring office supplies for their company.
### Human: Agent: ['David Mooers', 'Obsessed with the customer success function and the value it brings businesses through the connection of technology, business outcomes, and the people who make this happen. A proven record of building efficient and effective customer success focused teams. Demonstrated ability in aligning customer success teams to corporate goals with outcomes of reduced churn, increases in both retention and revenue, and high customer satisfaction and loyalty. Demonstrated professionalism and integrity developing collaborative approaches to problem-solving, working with all stakeholders across multiple functions. Specialties: Customer Success, SaaS, value realization, advocacy, expansion, retention, coaching, leadership, written & verbal communication, creativity, teamwork, adaptability, business outcomes, goal-setting, enterprise, transformation, customer experience, Customer Satisfaction (CSAT), Net Promoter Score (NPS), Customer Effort Score (CES).', 'A satisfied customer is your best business strategy. I am a CX/CS Professional who consistently delivers results that have a direct and positive impact on Renewals, ACV, and Employee Engagement.', 'Cognex Corporation', '[{"company":"Cognex Corporation","company_id":"cognex-corporation","industry":"Automation Machinery Manufacturing","location":"Dallas-Fort Worth Metroplex","positions":[{"description":"","duration":"Jan 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Cognex Corporation","title":"Manager, Global Technical Support & Training"}],"url":"https://www.linkedin.com/company/cognex-corporation"},{"company":"Autodesk","company_id":"autodesk","location":null,"positions":[{"description":"Designed and launched global customer feedback program using Net Promoter Score (NPS) and Customer Effort Score (CES) as the primary KPIs used by Autodesk in our quest to become a customer company. This role involves gathering customer feedback from our global customer base digitally as well as conversationally across all sales segments, with the objective of understanding business challenges and goals, and then driving improvement in the relationships, value delivery, and business outcomes of our customers.Key Outcomes/Results:- Customer Sentiment (NPS) is now a corporate measure reported to CEO Staff - Correlation of ACV by Sentiment (Promoters vs Passives vs Detractors)","duration":"Dec 2016 Aug 2021 4 years 9 months","duration_short":"4 years 9 months","end_date":"Aug 2021","start_date":"Dec 2016","subtitle":"Autodesk","title":"Global Program Manager"},{"description":"Led the Global Organizational Change Initiative from technical support Support Account Management to proactive Customer Success Management. Contributions included establishing new customer success roles, creation and writing of new job descriptions, matching existing resources to the new roles or finding alternatives for the previous staff while maintaining customer retention targets.Led a team of CSMs responsible for delivering value and successful business outcomes to our enterprise accounts. During this time, I worked cross-functionally including pre-sales business development with our Named Account sales team to help transform, redefine and scale our Customer Success organization.Key Outcome: Developed measurable shared with goals with two-thirds of customers.","duration":"Sep 2015 Dec 2016 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2016","start_date":"Sep 2015","subtitle":"Autodesk","title":"Senior Manager, Customer Success Management"},{"description":"Key contributor to the transformation of traditional reactive Support operations to an organization focused on proactiveness and relationships. Built the North America Support Account Management (SAM) team for the Americas from the ground up, with responsibilities that included hiring and the delivery of Premium Support Services and the renewal of Enterprise Priority Support agreements for all Americas customers. Mentored and supervised team members to boost overall performance and efficiency and establishing business outcome goals with customersKey Outcome: 99% retention of a $25M portfolio of accounts across multiple industries (MFG, AEC, M&E).","duration":"Feb 2012 Aug 2015 3 years 7 months","duration_short":"3 years 7 months","end_date":"Aug 2015","start_date":"Feb 2012","subtitle":"Autodesk","title":"Senior Manager, Premium Support Services"},{"description":"Led team to develop and launch a global customer satisfaction (CSAT) program to measure customer experience for 1,000+ Autodesk channel partners across 8 languages as a new requirement within the partner framework to qualify for platinum tier. Coached channel partner leadership teams globally to help them use the data proactively to drive a better experience for their customers and qualify for the platinum tier.Key Outcome: For the first time, customer sentiment (CSAT) used as a criteria to obtain/maintain Top Tier partner status.","duration":"Jan 2010 Jan 2012 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2012","start_date":"Jan 2010","subtitle":"Autodesk","title":"Sr. Manager - Channel Partner Programs"},{"description":"Managed team of 60 specialists and managers providing technical product support to customers and Autodesk Partners in the Americas.Key Outcome: Increased CSAT from 70% to 88% and employee engagement from worst in class to best in class (annual employee engagement survey).Introduced NPS at Autodesk to measure products and customer experience for technical support.","duration":"Jan 2008 Dec 2009 2 years","duration_short":"2 years","end_date":"Dec 2009","start_date":"Jan 2008","subtitle":"Autodesk","title":"Manager, WW Product Support, Americas"},{"description":"Certified ITIL Service Manager providing vision and leadership by developing, implementing, and managing a comprehensive Service Management program, based on the IT Infrastructure Library (ITIL) covering both Service Delivery and Service Support domains. Leading a team of process managers specializing in Service Level, Incident, Problem, Change, Capacity, Release, Security, and Service Continuity Management, drove implementation strategies, provided management oversight and guidance to the team to ensure the implementation of the ITIL competencies aligned with overall IT and Business goals.","duration":"Jun 2005 Dec 2007 2 years 7 months","duration_short":"2 years 7 months","end_date":"Dec 2007","start_date":"Jun 2005","subtitle":"Autodesk","title":"Manager, IT Service Management"},{"description":"","duration":"Aug 2003 Jun 2005 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2005","start_date":"Aug 2003","subtitle":"Autodesk","title":"Manager, Global Service Desk and Network Operations Center"}],"url":"https://www.linkedin.com/company/autodesk"}]', '["Bob Henry “David was many things to me over time at Autodesk. He was my manager, mentor and a respected leader as well as a colleague as our careers evolved and our organizations changed and matured. Above all, David has always been someone I respect and trust. He\'s been a true friend and man of integrity across all the roles and relationships we\'ve shared. David inspired and supported me a I navigate career changes. He introduced me to Net Promoter Score (NPS) and became one of our very first thought leaders and leverage NPS at Autodesk as we set our sights to implement this methodology across Autodesk, our 1600 global channel partners and within our Global Services organization. I know that I have grown professionally and personally through David\'s coaching and mentoring. I can\'t thank him enough.”","Hector Ortiz, Principal CSM Autodesk “David is the kind of leader that looks beyond the obvious when hiring, coaching, and supporting his employees. I can confidently say that because when he hired me in 2015, I did not know anything about Autodesk, nor did I have any technical background in Autodesk products. When it comes to coaching, David has a teacher’s heart. His goal is always to build you up gently while holding you accountable for your actions. For one year, I had a complicated interaction with a customer. David, like a good coach, never left my side and mentored me to improve the relationship. Also, over the last four years, David has always been available whenever I needed him despite not being my manager. I miss working with David regularly.”"]'] User: ['Mike Burke', 'Experienced Digital Marketing Manager with a demonstrated history of working in the internet industry. Skilled in Search Engine Optimization (SEO), Marketing Management, Customer Relationship Management (CRM), Event Management, and Web Design. Strong marketing professional with a BS focused in Telecommunications from University of Florida.', 'Director of Corporate Communications', 'HR Tech', '[{"company":"HR Tech","company_id":null,"location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"HR Tech","title":"Marketing"}],"url":""}]', '["Eva Greene “What an invaluable experience to work alongside Mike. He is one of the most intelligent, dynamic and sincere professionals I have had the pleasure to work with. With years of marketing knowledge and experience, he delivers the ultimate value to his clients. He is strategic and analytic in driving results and his clients appreciate his input and proactive approach. Mike\'s ability to juggle multiple projects effortlessly, and with a warm demeanor, is something I consistently try to emulate in my career.”","Joseph W. “In all my years of experience, some people stand out for their great qualities and Mike Burke is one of those people. Mike exudes the characteristics of a natural born leader. Mike is a marketing visionary with an extensive knowledge of website development / optimization, online marketing and lead generation. Throughout the 3 years I have worked with Mike, he has shown time and again that he is a positive, motivated leader with great potential. It was truly a pleasure to work with Mike and would highly recommend him to any company.”"]']### Assistant: The agent's job is to maximize customer success and ensure positive business outcomes, and today the user is reaching out to the agent because they need assistance with optimizing their digital marketing strategy and improving lead generation.
### Human: Agent: ['Anne DiFilippo', 'Throughout my career I have gained valuable experience in digital marketing, brand strategy and architecture, account management, client services, integrated communications and advertising, new business development, shopper and event marketing and non-profit coordination.', 'Ecommerce Marketing Leader', 'Kroger', '[{"company":"Kroger","company_id":"kroger","industry":"Retail","location":null,"positions":[{"description":"Leading the marketing strategy for Kroger’s pickup and delivery ecommerce business. Utilizing insights and data to develop multi-channel marketing plans to drive business results. Leading an agile working team across all areas of marketing disciplines to drive performance and high-velocity testing and ongoing optimization to deliver on key measures.","duration":"Dec 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Dec 2021","subtitle":"Kroger","title":"Ecommerce Marketing Leader"},{"description":"Driving the annual and quarterly strategic marketing plans for company initiatives including eCommerce, Kroger private label brands and fresh produce.","duration":"Sep 2018 Jan 2022 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jan 2022","start_date":"Sep 2018","subtitle":"Kroger","title":"Senior Marketing Planner"},{"description":"Managing the marketing strategy, plan and communications for Kroger’s digital and eCommerce products and services including Kroger.com, the Kroger App and Kroger eCommerce capabilities include curbside pickup (ClickList), delivery as well as other innovative digital and eCommerce channels.","duration":"Oct 2017 Jan 2022 4 years 4 months","duration_short":"4 years 4 months","end_date":"Jan 2022","start_date":"Oct 2017","subtitle":"Kroger","title":"Senior Digital Marketing Manager"},{"description":"Developing strategy and driving execution for digital and social media initiatives across the Kroger family of brands.","duration":"Oct 2014 Sep 2017 3 years","duration_short":"3 years","end_date":"Sep 2017","start_date":"Oct 2014","subtitle":"Kroger","title":"Digital Marketing Campaign Manager"}],"url":"https://www.linkedin.com/company/kroger"},{"company":"air INTEGRATED","company_id":"air-marketing","location":"","positions":[{"description":"I work closely with clients and a cross-functional team of creative, digital, public relations, social media, and analytics experts to develop creative, integrated and strategic campaigns to reach and exceed marketing and business goals.As an account manager I am always managing timelines, budgets and team members all while fostering a collaborative and insight-driven environment for my team and clients in order to achieve success. I am often involved in new business and brand architecture development. Building a strong brand that differentiates our agency and our clients from the marketplace is what I focus on every single day.","duration":"Mar 2011 Oct 2014 3 years 8 months","duration_short":"3 years 8 months","end_date":"Oct 2014","start_date":"Mar 2011","subtitle":"air INTEGRATED","title":"Account Manager"}],"url":"https://www.linkedin.com/company/air-marketing"},{"company":"MatchPoint Marketing","company_id":"matchpoint-marketing","location":"","positions":[{"description":"As as account coordinator for MatchPoint Marketing, a fantastic shopper and consumer marketing agency, I worked on strategic shopper marketing campaigns, consumer marketing programs, and mobile marketing tours for multiple CPG clients. As as account coordinator for MatchPoint Marketing, a fantastic shopper and consumer marketing agency, I worked on strategic shopper marketing campaigns, consumer marketing programs, and mobile marketing tours for multiple CPG clients.","duration":"Apr 2009 Mar 2011 2 years","duration_short":"2 years","end_date":"Mar 2011","start_date":"Apr 2009","subtitle":"MatchPoint Marketing","title":"Account Coordinator"}],"url":"https://www.linkedin.com/company/matchpoint-marketing"},{"company":"Interbrand","company_id":"interbrand","location":"","positions":[{"description":"As the new Business Intern I assisted the team in creating presentations and proposals for new business opportunities ranging from small projects to agency of record relationships. I also conducted secondary research on potential clients and brief the team for pitches. As the new Business Intern I assisted the team in creating presentations and proposals for new business opportunities ranging from small projects to agency of record relationships. I also conducted secondary research on potential clients and brief the team for pitches.","duration":"Jan 2009 Apr 2009 4 months","duration_short":"4 months","end_date":"Apr 2009","start_date":"Jan 2009","subtitle":"Interbrand","title":"New Business Intern"}],"url":"https://www.linkedin.com/company/interbrand"},{"company":"All You Need is Love Hats and Veils","company_id":null,"location":"","positions":[{"description":"Coordinator of public relations and marketing. Consisted of managing promotional events and projects. Promotions included newsletters, press releases, magazine editorials, television pieces, event marketing, website development and more. Coordinator of public relations and marketing. Consisted of managing promotional events and projects. Promotions included newsletters, press releases, magazine editorials, television pieces, event marketing, website development and more.","duration":"Sep 2006 Jun 2008 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2008","start_date":"Sep 2006","subtitle":"All You Need is Love Hats and Veils","title":"PR & Marketing Intern"}],"url":""}]', '["Sean McMahon (he/him/his) “Anne is a great person to work with. She understands large technical problems and is able to figure out solutions to those problems. She has a calm cool and collective personality that allows her to get the task at hand done. Her management skills far surpass those of an Account Coordinator and will allow her to excel much farther professionally.”","Polly Singer “I found Anne to be an excellent employee. She worked for me for nearly 2 years. Her excellent work ethic in addition to innovative marketing ideas helped my company achieve success. My company\'s sales and web site traffic rose significantly while Anne worked for me. Polly Singer”"]'] User: ['Sara Huey', 'I am a performance-based marketing leader with extensive digital and direct marketing experience who can profitably build brands in an omni-channel business model. I develop & implement customer-centric marketing strategies that drive profitable sales & customer growth. I have extensive experience transforming traditional marketing strategies to a digital first model using CRM and performance marketing tools to optimize investment and drive customer response. I have excellent financial experience, including P&L responsibility, analytic ability and strong communication skills.', 'Director, Customer Relationship Marketing of Emerging Brands at Williams-Sonoma, Inc.', 'Williams-Sonoma, Inc.', '[{"company":"Williams-Sonoma, Inc.","company_id":"williams-sonoma-inc-","industry":"Retail","location":null,"positions":[{"description":"• Drive the transformation of traditional marketing strategies for multiple brands to a digitally-led marketing approach to optimize sales in the ever-changing retail and online consumer landscape• Create and execute our brand’s marketing strategy to increase awareness and drive new customer acquisition, customer retention, engagement and increased share of wallet• Oversee and optimize the advertising spend across the marketing mix: digital, catalog, print, email and loyalty and brand marketing; reallocate investment as needed• Implement segmentation and targeting tactics and drive test design to improve customer response• Develop and implement cross-channel digital marketing strategy leveraging: search, retargeting, display, social, affiliates, & influencer campaigns• Use customer level analysis and multi-touch attribution models to measure results• Drive personalization across email, site, and digital channels through custom audiences, journeys, and customer lifecycle stages• Develop eMail strategies that improve customer engagement; focus on driving triggered eMail programs • Expand brand reach via new channels (online and offline) using our rich content to tell stories and present our brands as unique shopping destinations• Leverage partnerships, collaborations, experiential and social to amplify our marketing messages and open the brands to new audiences• Optimize and report on marketing investment and customer KPI\'s monthly, quarterly, annually to CEO and Leadership Teams; support both short- and long-term revenue and customer growth goals","duration":"Jun 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Williams-Sonoma, Inc.","title":"Director, Customer Relationship Marketing of Emerging Brands (B2B, Rejuvenation, Mark & Graham)"},{"description":"","duration":"Apr 2019 Jun 2019 3 months","duration_short":"3 months","end_date":"Jun 2019","start_date":"Apr 2019","subtitle":"Williams-Sonoma, Inc.","title":"Director, Customer Relationship Marketing, west elm"},{"description":"","duration":"Apr 2018 Apr 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2019","start_date":"Apr 2018","subtitle":"Williams-Sonoma, Inc.","title":"Sr. Manager, Customer Relationship Marketing at west elm"},{"description":"","duration":"Apr 2017 Apr 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2018","start_date":"Apr 2017","subtitle":"Williams-Sonoma, Inc.","title":"Marketing Manager, Customer Relationship Marketing at Rejuvenation"},{"description":"","duration":"Jul 2015 Apr 2017 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 2017","start_date":"Jul 2015","subtitle":"Williams-Sonoma, Inc.","title":"Sr. Marketing Analyst, Customer Relationship Marketing at west elm and Rejuvenation"}],"url":"https://www.linkedin.com/company/williams-sonoma-inc-"},{"company":"Dominican University of California","company_id":"dominican-university-of-california","location":"San Rafael, CA","positions":[{"description":"","duration":"Sep 2012 Jul 2015 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jul 2015","start_date":"Sep 2012","subtitle":"Dominican University of California","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/dominican-university-of-california"},{"company":"Coca-Cola EAG (Eurasia Africa Group)","company_id":null,"location":"","positions":[{"description":"Analyzed data and developed a solution and algorithm to reallocate Coca-Cola resources within 36 countries of the region to improve marketing strategy and financial performancePresented data to Coca-Cola Senior Executives regarding Resource Allocation and Portfolio Management on an Academic Global Immersion in Istanbul, Turkey and through videoconference in San Francisco, CA Analyzed data and developed a solution and algorithm to reallocate Coca-Cola resources within 36 countries of the region to improve marketing strategy and financial performancePresented data to Coca-Cola Senior Executives regarding Resource Allocation and Portfolio Management on an Academic Global Immersion in Istanbul, Turkey and through videoconference in San Francisco, CA","duration":"Oct 2011 Aug 2012 11 months","duration_short":"11 months","end_date":"Aug 2012","start_date":"Oct 2011","subtitle":"Coca-Cola EAG (Eurasia Africa Group)","title":"University of San Francisco MBA Consulting Team"}],"url":""},{"company":"Demandforce","company_id":"demandforce","location":"San Francisco Bay Area","positions":[{"description":"Acted as Marketing Associate for Enterprise Department by developing the first marketing plan for the team; Managed the creative development of all marketing collateral for the team; Developed several lead generating marketing campaigns; Wrote case studies and Press ReleasesAssisted Account Executives with sales strategies, presentation and marketing tactics, and client services to ensure client successAided Corporate Marketing in website update Acted as Marketing Associate for Enterprise Department by developing the first marketing plan for the team; Managed the creative development of all marketing collateral for the team; Developed several lead generating marketing campaigns; Wrote case studies and Press ReleasesAssisted Account Executives with sales strategies, presentation and marketing tactics, and client services to ensure client successAided Corporate Marketing in website update","duration":"Jun 2011 Jan 2012 8 months","duration_short":"8 months","end_date":"Jan 2012","start_date":"Jun 2011","subtitle":"Demandforce","title":"MBA Marketing and Sales Intern, Enterprise Team"}],"url":"https://www.linkedin.com/company/demandforce"},{"company":"Yes To Inc","company_id":"yes-to-inc","location":"","positions":[{"description":"Coordinated market research on competitive products (pricing and positioning analysis, ingredient research and compilation) and compiled extensive data-analysis to present to executivesAssisted in coordinating the Seed Fund program (a non-profit part of the company that granted “Seed Fund Grants”) and helped launch promotional events with newly partnered Whole Foods MarketAssisted promotional and program events (local product demos) Coordinated market research on competitive products (pricing and positioning analysis, ingredient research and compilation) and compiled extensive data-analysis to present to executivesAssisted in coordinating the Seed Fund program (a non-profit part of the company that granted “Seed Fund Grants”) and helped launch promotional events with newly partnered Whole Foods MarketAssisted promotional and program events (local product demos)","duration":"Jan 2011 May 2011 5 months","duration_short":"5 months","end_date":"May 2011","start_date":"Jan 2011","subtitle":"Yes To Inc","title":"MBA Marketing Intern"}],"url":"https://www.linkedin.com/company/yes-to-inc"},{"company":"Abigroup Contractors Pty Limited","company_id":"lendlease","location":"","positions":[{"description":"","duration":"Oct 2009 Apr 2010 7 months","duration_short":"7 months","end_date":"Apr 2010","start_date":"Oct 2009","subtitle":"Abigroup Contractors Pty Limited","title":"Finance and Building Administrator (Contract Work)"}],"url":"https://www.linkedin.com/company/lendlease"},{"company":"VUS - Vietnam USA Society English Training Service Center","company_id":null,"location":"","positions":[{"description":"Taught English at a private language school in Vietnam; created lesson plans that were interesting and appropriate for the various ages of students at VUS. Taught English at a private language school in Vietnam; created lesson plans that were interesting and appropriate for the various ages of students at VUS.","duration":"May 2009 Oct 2009 6 months","duration_short":"6 months","end_date":"Oct 2009","start_date":"May 2009","subtitle":"VUS - Vietnam USA Society English Training Service Center","title":"English Teacher"}],"url":""},{"company":"Benchamaratrangsarit School","company_id":null,"location":"","positions":[{"description":"Taught English to 50 students per class at a secondary school in Thailand; created fun but educational lesson plans that catered to each particular class.Created a weekly class that focused on pronunciation for new English Teachers of Thai descent. Taught English to 50 students per class at a secondary school in Thailand; created fun but educational lesson plans that catered to each particular class.Created a weekly class that focused on pronunciation for new English Teachers of Thai descent.","duration":"Oct 2008 Mar 2009 6 months","duration_short":"6 months","end_date":"Mar 2009","start_date":"Oct 2008","subtitle":"Benchamaratrangsarit School","title":"English Teacher"}],"url":""},{"company":"107.7 The Bone - KSAN","company_id":null,"location":"","positions":[{"description":"Dealt directly with sales representatives to plan and organize promotion events; acted as the liaison between the sales department and promotion venues before and after events to facilitate efficient transitions; organized and executed promotional contests and on-air giveaways with the sales staff and on-air talent; handled follow-up communication after events; worked in office for Promotions Director doing administrative work; worked directly with business department to assist in billings and invoices; lead promotional team at events (concerts, promos)","duration":"Jun 2007 Oct 2008 1 year 5 months","duration_short":"1 year 5 months","end_date":"Oct 2008","start_date":"Jun 2007","subtitle":"107.7 The Bone - KSAN","title":"Promotions Associate"}],"url":""}]', '["Shelley Hunter “I expect Sara to go far in her career and consider any employer lucky to have her. She is one of the few people I have come across in my long career who does not need to hear anything a second time, tell or show her once and she\'s got it. Her work ethic is something to be admired. She is highly motivated, very professional, and a joy to work with.”","Melinda Pahl “In my long career as a marketing manager I have never worked with a quicker, and more productive individual than Sara Huey. She is an extraordinary talent whose quality work simultaneously meets multiple objectives with accuracy, finesse and strategic thoughtfulness. ”"]']### Assistant: The agent's job is to develop and implement customer-centric marketing strategies that drive profitable sales and customer growth, and today the agent is reaching out to the user because they need to discuss potential collaboration opportunities between their companies.
### Human: Agent: ["Angelo D'Agostino", '"Excellence in Real Estate Service" It is all about you. It is a very simple philosophy that takes commitment and a tenacity to achieve 100 % client satisfaction. To treat each and every Real Estate transaction as if it were my own. Whether it is investment property, personal residence, multiple dwelling or office building. I will do whatever it takes to get the job done, right! The most important function is keeping you informed of all contacts, comments and viewings of the properties using personal contact, telephone and electronic communication. Angelo has a proven 12 point marketing strategy. What Angelo provides is experience in real estate transactions. My support staff are fully licensed and experienced in the field of real estate. Angelo and his support staff are always keeping their skills on the cutting edge through use of new marketing technology and on-going education that is only a part of the serious advantages you receive when you hire Angelo. This ensures that your transaction is closed in a timely and profitable manner. Specialties: Loss Mitigation - Short Sale Certified Michigan Credit Sevices Protection Act Compliant', "Broker/Owner D'Agostino Acquisitions Group", "D'Agostino Acquisitions Group", '[{"company":"D\'Agostino Acquisitions Group","location":null,"positions":[{"description":"I am dedicated to providing the finest service available. Since the real estate industry is more sophisticated and challenging, especially here in michigan. You want, no need a professional that understands the industry and is positioned to stay ahead of the pack. I understand what it takes to buy or sell a home...and I will go the extra mile to help you achieve the best results. When you\'re serious about real estate, you want the best, you want Angelo working hard for you.","duration":"Jul 2007 - Present 15 years 2 months","duration_short":"15 years 2 months","end_date":"Present","start_date":"Jul 2007","subtitle":"D\'Agostino Acquisitions Group","title":"Broker/Owner"},{"description":"“I believe in providing the best real estate experience possible. I will use my knowledge, skills, tools and resources available to me along with my commitment to three core values; integrity first, service before self and excellence in all I do”.","duration":"Jul 2006 - Present 16 years 2 months","duration_short":"16 years 2 months","end_date":"Present","start_date":"Jul 2006","subtitle":"D\'Agostino Acquisitions Group","title":"Broker/Owner"}],"url":""},{"company":"Ford Motor Company","company_id":"ford-motor-company","location":"Edison NJ - Michigan Truck Plant","positions":[{"description":"Body Shop Electrician, Robotics multi station automated vehicle assembly, Ranger, Navigator and Expedition Body Shop Electrician, Robotics multi station automated vehicle assembly, Ranger, Navigator and Expedition","duration":"May 1980 Sep 2006 26 years 5 months","duration_short":"26 years 5 months","end_date":"Sep 2006","start_date":"May 1980","subtitle":"Ford Motor Company","title":"Industrial Electrican"}],"url":"https://www.linkedin.com/company/ford-motor-company"}]', '["Ed Inabinet “Angelo was very thorough from start to finish in getting our residential apartment complex sold. He managed the details and transaction for us and got the results we required. We highly recommend Angelo for all your real estate needs, he will get the job done !”","Lisa Tang “Angelo is an efficient and detailed Agent - highly recommended to anyone looking to sell or purchase Real Estate in today\'s economy and market. Just \\"ask Angelo!\\"”"]'] User: ['Donny Jones', 'I am a systems and operations person who excels at relationship management and business development. I have a keen eye for detail and I am creative, giving me an edge for marketing.', 'Managing Partner at TargetTC', 'TargetTC', '[{"company":"TargetTC","company_id":null,"location":"Exeter, CA","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Aug 2017","subtitle":"TargetTC","title":"Managing Partner"}],"url":""},{"company":"Nehemiah Community Reinvestment Fund","company_id":null,"location":"Sacramento, California Area","positions":[{"description":"","duration":"Oct 2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"Oct 2008","subtitle":"Nehemiah Community Reinvestment Fund","title":"National Director Of Business Development"}],"url":""},{"company":"California Association of Mortgage Professionals","company_id":"california-association-of-mortgage-professionals","location":null,"positions":[{"description":"I help any way I can to provide education, personal bandwidth and resources that will positively affect our industry.","duration":"Aug 2010 Jan 2014 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jan 2014","start_date":"Aug 2010","subtitle":"California Association of Mortgage Professionals","title":"Executive Board of Directors"},{"description":"","duration":"Aug 2008 Apr 2012 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2012","start_date":"Aug 2008","subtitle":"California Association of Mortgage Professionals","title":"Public Relations Chairman"}],"url":"https://www.linkedin.com/company/california-association-of-mortgage-professionals"},{"company":"The Nehemiah Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"May 2008 Jan 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2011","start_date":"May 2008","subtitle":"The Nehemiah Corporation","title":"Outreach Area MAnager AK, AZ, CA, HI, NM, NV & UT"}],"url":""},{"company":"Nehemiah Corporation of America","company_id":null,"location":"","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Nehemiah Corporation of America","title":"Area Manager"}],"url":""},{"company":"Right Angle Marketing","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Right Angle Marketing","title":"President"}],"url":""},{"company":"ITEX","company_id":"itex","location":"","positions":[{"description":"Matching Invetsor appetite with available commodites Matching Invetsor appetite with available commodites","duration":"Feb 2001 Nov 2002 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2002","start_date":"Feb 2001","subtitle":"ITEX","title":"Trader"}],"url":"https://www.linkedin.com/company/itex"}]', '["Chris Bradley, PhD “As a director of business development, Donny made extremely high level contacts across the nation and across different types of business (e.g. contact info for presidents of the largest companies in the U.S, Senators and Congressman). Donny has the ability to take those contacts and connect them to opportunities within his company, then build and design programs from these opportunities (business processes, licensing, cash flow models, staffing). From there he has implemented national roll outs, including structuring the right staffing so that he can move on to the next opportunity. He is one of the most resourceful people I have ever had the pleasure to work with.”","Anthony Mucheru “Donny is relentess in his pursuit of business that generates profit.”"]']### Assistant: The agent's job is to provide excellent real estate service, and today, the agent is reaching out to the user because they need to discuss a potential business development opportunity related to a property the user is interested in.
### Human: Agent: ['Shannon (White) Murray', 'Inventive senior marketing leader with a passion for bringing disruptive medical technologies to market and helping my team members to succeed.', 'Marketing Leader, Medical Devices', 'Johnson & Johnson', '[{"company":"Johnson & Johnson","company_id":"johnson-&-johnson","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"","duration":"Dec 2018 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Dec 2018","subtitle":"Johnson & Johnson","title":"Senior Marketing Manager, Global Strategic Marketing"},{"description":"","duration":"Aug 2017 Dec 2018 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2018","start_date":"Aug 2017","subtitle":"Johnson & Johnson","title":"Group Product Director, Global Strategic Marketing"}],"url":"https://www.linkedin.com/company/johnson-&-johnson"},{"company":"NuVasive","company_id":"nuvasive","location":null,"positions":[{"description":"","duration":"Feb 2016 Jul 2017 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2017","start_date":"Feb 2016","subtitle":"NuVasive","title":"Senior Group Manager, Computer-Assisted Surgery (Imaging, Navigation, Robotics)"},{"description":"Marketing team leader with a combined focus on the development and commercialization of computer-assisted surgery (CAS) product lines for minimally disruptive spine surgery.","duration":"Jan 2012 Feb 2016 4 years 2 months","duration_short":"4 years 2 months","end_date":"Feb 2016","start_date":"Jan 2012","subtitle":"NuVasive","title":"Senior Product Manager, Integrated Operative Solutions (CAS)"},{"description":"Commercially launched and led new market development efforts for CAS 510k-cleared product introductions.Marketing lead for new product development of software, disposable, and capital instrumentation systems.","duration":"Jan 2010 Jan 2012 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2012","start_date":"Jan 2010","subtitle":"NuVasive","title":"Product Manager, Integrated Operative Solutions"}],"url":"https://www.linkedin.com/company/nuvasive"},{"company":"DexCom","company_id":"dexcom","location":"Greater San Diego Area","positions":[{"description":"Globally launched and managed downstream commercial business operations for game-changing continuous glucose sensing/monitoring technologies (PMA devices).Early stage development involvement with partnerships focused on patient-facing technology development initiatives.","duration":"Jun 2008 Jan 2010 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 2010","start_date":"Jun 2008","subtitle":"DexCom","title":"Product Manager"}],"url":"https://www.linkedin.com/company/dexcom"},{"company":"KFx Medical","company_id":"kfx-medical-corporation","location":"Greater San Diego Area","positions":[{"description":"Downstream marketing activities and event management to support the launch of a new MIS shoulder rotator cuff repair technology.","duration":"Feb 2007 Jun 2008 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2008","start_date":"Feb 2007","subtitle":"KFx Medical","title":"Marketing Associate"}],"url":"https://www.linkedin.com/company/kfx-medical-corporation"},{"company":"Rady School of Management, UCSD","company_id":"ucsandiego-rady-school-of-management","location":"Greater San Diego Area","positions":[{"description":"","duration":"Sep 2006 Jun 2008 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2008","start_date":"Sep 2006","subtitle":"Rady School of Management, UCSD","title":"MBA Student"}],"url":"https://www.linkedin.com/company/ucsandiego-rady-school-of-management"},{"company":"Advanced Medical Optics","company_id":"advanced-medical-optics","location":"Orange County, California Area","positions":[{"description":"Marketing Communications, Investor Relations, Market Research","duration":"Jun 2007 Sep 2007 4 months","duration_short":"4 months","end_date":"Sep 2007","start_date":"Jun 2007","subtitle":"Advanced Medical Optics","title":"MBA Intern"}],"url":"https://www.linkedin.com/company/advanced-medical-optics"},{"company":"UC Irvine Medical Center","company_id":"uc-irvine-medical-center","location":"Orange County, California Area","positions":[{"description":"Managed preparation, set up, and execution of minimally invasive surgery education courses, which included:Intuitive Surgical Robotic CertificationMini-Residency programsCompany sponsored sales representative training coursesDepartment of Urology Training Courses developed by Dr. Ralph Clayman and Dr. Elspeth McDougall.Principal contact for all activity in the laboratory, equipment use, company sales representative involvement, scheduling of activities, and animal studies.Collaborated and established relationships with top medical device companies for product development, equipment use and demonstration, and for research studiesMaintained and ensured that laboratory compliance\'s were up to code with animal protocols as well as Federal Standards, and that Willed Body Program cadavers were handled according to policy.Obtained American College of Surgeons Level 1 Training Institute Certification, July 2006","duration":"Dec 2003 Sep 2006 2 years 10 months","duration_short":"2 years 10 months","end_date":"Sep 2006","start_date":"Dec 2003","subtitle":"UC Irvine Medical Center","title":"Manager of Minimally Invasive Surgery and Robotics Training Center (Astellas Center)"}],"url":"https://www.linkedin.com/company/uc-irvine-medical-center"}]', '["“Shannon is one of the hardest working, most creative product development managers in the medical device industry. Had the good fortune to hire Shannon onto the NuVasive team in 2010. She executed with precision and attention to detail in every facet of product development and deliver to the market place. From providing intricate and complete direction to the development team, to knowledgeable engagement with surgeon customers, Shannon exhibits the hallmark of professionalism. I would work with her in any capacity in the future!”","“Shannon is the type of marketing professional that every company wants to have on their team. With her background clinical training and marketing execution, she brings a unique perspective for reaching clinicians and consumers in competitive and emerging markets. She is able to visualize big picture strategies while implementing tactics that directly impact your business, today! She is easily able to wear the multiple hats that a small company requires and can flow between upstream and downstream initiatives while giving each a detailed and complete focus. Having Shannon on your team is worth whatever it takes, she is THAT good.”"]'] User: ['Gerald (Jerry) Brecher', 'Experienced medical device company Founder and early-stage CEO. Demonstrated record developing from scratch and bringing to market important and novel minimally-invasive surgical products in major surgical specialty markets. Proficient working with engineering teams, clinicians, legal and financial professionals, and marketing experts. Strong business development and team-building skills. Legal and business background. Masters Degree from Massachusetts Institute of Technology.', 'President/CEO at Freyja Healthcare, LLC', 'Freyja Healthcare, LLC', '[{"company":"Freyja Healthcare, LLC","company_id":null,"location":"Boston, MA","positions":[{"description":"Advancing Women\'s Healthcare -- and Minimally-Invasive Surgery -- Through Innovation. Advancing Women\'s Healthcare -- and Minimally-Invasive Surgery -- Through Innovation.","duration":"Jun 2017 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"Jun 2017","subtitle":"Freyja Healthcare, LLC","title":"President/CEO"}],"url":""},{"company":"EndoEvolution, LLC","company_id":null,"location":null,"positions":[{"description":"","duration":"Jul 2009 - Present 12 years 5 months","duration_short":"12 years 5 months","end_date":"Present","start_date":"Jul 2009","subtitle":"EndoEvolution, LLC","title":"Founder"},{"description":"","duration":"Jul 2009 Apr 2013 3 years 10 months","duration_short":"3 years 10 months","end_date":"Apr 2013","start_date":"Jul 2009","subtitle":"EndoEvolution, LLC","title":"President/CEO"}],"url":""},{"company":"SuturTek Incorporated","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2001 Apr 2009 8 years 4 months","duration_short":"8 years 4 months","end_date":"Apr 2009","start_date":"Jan 2001","subtitle":"SuturTek Incorporated","title":"President/CEO"}],"url":""}]', '["Joe Romano joeromano88@gmail.com “Jerry is one of the funniest, smartest people I have worked with in the medical business. He works with an unparalleled combination of passion and logic that is quite rare. His industry knowledge and business expertise have helped push companies to new levels of success, and when I worked with him it was always a pleasure.”","Tim Brown “Jerry is a very hard worker and never gives up on a project. He is the best !”"]']### Assistant: The agent's job is to market disruptive medical technologies, and today the user is reaching out to the agent because they need assistance in developing and bringing to market a novel minimally-invasive surgical product in the women's healthcare field.
### Human: Agent: ['Bryan Blaylock', 'Field superindendent on a 2.5 million dollar construction project in SW Houston. Sales of Business Long Distance VoIP and data, developing and implementing new marketing channels and outside sales reps. Implementation of SFA and business models to streamline multi-channel sales and marketing. Sales and implementation of PDA based field inspection software. Commercial and residential development and construction consulting. Specialties: Communication skills, campaign developments and business analytics, Construction and software development experience.', 'Project Manager at Consolidated Filter and Duct', 'B&H Contractors', '[{"company":"B&H Contractors","company_id":null,"location":"","positions":[{"description":"Assist businesses and homeowners with their remodeling and new construction needs, maximizing the ROI on any project. Assist businesses and homeowners with their remodeling and new construction needs, maximizing the ROI on any project.","duration":"Dec 2011 - Present 10 years 4 months","duration_short":"10 years 4 months","end_date":"Present","start_date":"Dec 2011","subtitle":"B&H Contractors","title":"Independant Contractor and Consultant"}],"url":""},{"company":"Consolidated Filter and Duct","company_id":null,"location":"Five Boroughs, NY","positions":[{"description":"","duration":"Dec 2011 - Present 10 years 4 months","duration_short":"10 years 4 months","end_date":"Present","start_date":"Dec 2011","subtitle":"Consolidated Filter and Duct","title":"Project Manager"}],"url":""},{"company":"Mission Constructors","company_id":null,"location":"","positions":[{"description":"Commercial Construction Management Supervisor on a 2 million dollar Headstart project. Commercial Construction Management Supervisor on a 2 million dollar Headstart project.","duration":"Feb 2008 Apr 2010 2 years 3 months","duration_short":"2 years 3 months","end_date":"Apr 2010","start_date":"Feb 2008","subtitle":"Mission Constructors","title":"Project Superintendent"}],"url":""},{"company":"USA Digital Communication","company_id":"amcat","location":null,"positions":[{"description":"Business Development, marketing and sales of Business Long Distance, VoIP and Data.","duration":"Nov 2006 Feb 2008 1 year 4 months","duration_short":"1 year 4 months","end_date":"Feb 2008","start_date":"Nov 2006","subtitle":"USA Digital Communication","title":"Sales Executive/Business Development"},{"description":"","duration":"Nov 2006 Nov 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2007","start_date":"Nov 2006","subtitle":"Amcat","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/amcat"},{"company":"Focus CMC","company_id":null,"location":"","positions":[{"description":"","duration":"2003 2006 3 years","duration_short":"3 years","end_date":"2006","start_date":"2003","subtitle":"Focus CMC","title":"Sales Manager"}],"url":""},{"company":"Blaylock Construction Management","company_id":null,"location":"","positions":[{"description":"","duration":"1994 2001 7 years","duration_short":"7 years","end_date":"2001","start_date":"1994","subtitle":"Blaylock Construction Management","title":"Owner"}],"url":""}]', '["Rick Mende “Bryan is an energetic, enthusiastic team player who is focused and knows how to get things done. His consistent positive attitude and ability to make things happen, make it a real pleasure to have him on our team.”","Sasha Gorman “Bryan is one of those folks who\'s willing to put his head down and push through the tough work of the day, the whole time looking broadly at the big picture and putting together those creative business strategies that help us think outside the box.”"]'] User: ['Bill Rounds', 'Designer with extensive experience in Industrial Design, Graphic Design and UI design. Specialties: Art Direction in all aspects of design, communicating ideas and delivering final designs that are valuable to my clients.', 'Senior Designer', 'Self', '[{"company":"Self","company_id":null,"location":"Massachusetts","positions":[{"description":"","duration":"2015 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"2015","subtitle":"Self","title":"Freelance/ Contract Designer"}],"url":""},{"company":"Brooks Automation","company_id":null,"location":"Brooks Automation, Chelmsford Ma","positions":[{"description":"Senior Designer providing design direction for industrial design, graphic design, and user interface design. Senior Designer providing design direction for industrial design, graphic design, and user interface design.","duration":"Nov 2011 Sep 2014 2 years 11 months","duration_short":"2 years 11 months","end_date":"Sep 2014","start_date":"Nov 2011","subtitle":"Brooks Automation","title":"Senior Designer/Technical Illustrator"}],"url":""},{"company":"Skyward Mobile","company_id":"skyward-mobile","location":"","positions":[{"description":"Lead user interface graphic designer. Worked closely with mobile developers and engineers creating phone applications. Created buttons, backgrounds, animation and splash screens for dozens of products. Created concept art for client applications and guided them through design requirements. Responsible for creating marketing graphic material such as website art and elements. Created company logo and branding materials. Lead user interface graphic designer. Worked closely with mobile developers and engineers creating phone applications. Created buttons, backgrounds, animation and splash screens for dozens of products. Created concept art for client applications and guided them through design requirements. Responsible for creating marketing graphic material such as website art and elements. Created company logo and branding materials.","duration":"Oct 2006 Oct 2008 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2008","start_date":"Oct 2006","subtitle":"Skyward Mobile","title":"Lead UI/Graphics Designer"}],"url":"https://www.linkedin.com/company/skyward-mobile"},{"company":"lwr design","company_id":null,"location":"","positions":[{"description":"Freelance designer generating concepts, illustrations and designs for small design firms to large corporations. On the way learning how to communicate ideas in the most proficient and timely way Working as a freelance designer allowed me to work in a different design field every other month. From medical products to mobile phone UI graphics it was a new experience everyday. Freelance designer generating concepts, illustrations and designs for small design firms to large corporations. On the way learning how to communicate ideas in the most proficient and timely way Working as a freelance designer allowed me to work in a different design field every other month. From medical products to mobile phone UI graphics it was a new experience everyday.","duration":"Jan 2003 Oct 2006 3 years 10 months","duration_short":"3 years 10 months","end_date":"Oct 2006","start_date":"Jan 2003","subtitle":"lwr design","title":"Freelance designer"}],"url":""},{"company":"Farm Design","company_id":null,"location":"","positions":[{"description":"Industrial Design, Concept Sketching, Model making, Product development, Product rendering. Industrial Design, Concept Sketching, Model making, Product development, Product rendering.","duration":"2005 2005 less than a year","duration_short":"less than a year","end_date":"2005","start_date":"2005","subtitle":"Farm Design","title":"Freelance Designer"}],"url":""},{"company":"Sikorsky Aircraft","company_id":"sikorsky","location":"","positions":[{"description":"Designed interior components (Chairs, Divans, Consoles, Doors, Ashtrays etc...) and exterior paint schemes for the S70,S76 & S92 model helicopters. Designed interior components (Chairs, Divans, Consoles, Doors, Ashtrays etc...) and exterior paint schemes for the S70,S76 & S92 model helicopters.","duration":"Oct 2000 Jun 2003 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2003","start_date":"Oct 2000","subtitle":"Sikorsky Aircraft","title":"Industrial Designer"}],"url":"https://www.linkedin.com/company/sikorsky"},{"company":"Polaroid ID systems","company_id":"polaroid","location":"","positions":[{"description":"Designed hardware enclosures for for ID camera\'s and signature scanners to be used at your local DMV. I also designed security and graphic features to be used on your driver license [cards}. Designed hardware enclosures for for ID camera\'s and signature scanners to be used at your local DMV. I also designed security and graphic features to be used on your driver license [cards}.","duration":"Oct 1999 Sep 2000 1 year","duration_short":"1 year","end_date":"Sep 2000","start_date":"Oct 1999","subtitle":"Polaroid ID systems","title":"Industrial/Graphic Designer"}],"url":"https://www.linkedin.com/company/polaroid"},{"company":"Identico (now Helix Design)","company_id":null,"location":"","positions":[{"description":"Great opportunity to learn about design and the process of making a product from start to finish. I learned so much in a short period of time. Great opportunity to learn about design and the process of making a product from start to finish. I learned so much in a short period of time.","duration":"May 1998 Sep 1998 5 months","duration_short":"5 months","end_date":"Sep 1998","start_date":"May 1998","subtitle":"Identico (now Helix Design)","title":"Industrial Designer (internship)"}],"url":""},{"company":"Saucony","company_id":null,"location":"","positions":[{"description":"Designed running shoes for the masses and a warm up suit for Dave Scott. I had a lot of fun and gained vital knowlege that I use everyday I design. Designed running shoes for the masses and a warm up suit for Dave Scott. I had a lot of fun and gained vital knowlege that I use everyday I design.","duration":"May 1997 Sep 1997 5 months","duration_short":"5 months","end_date":"Sep 1997","start_date":"May 1997","subtitle":"Saucony","title":"Industrial Designer (internship)"}],"url":""}]', '["Jeremy De Bonet “We brought Bill into Skyward Mobile to create a professional look and feel to our many mobile products. Bills strengths are not only in his artistic talent, but also in his ability to work with the other stake holders in the projects, and incorporate their ideas and feedback into his interface designs. Bill was effective at creating a wide variety of unique looks and feel for the dozens of mobile applications Skyward produced. From highly constrained applications where the visual elements were constrained to a few buttons and widgets to applications that were driven primarily by art, Bill was able to create distintive visual impact. As a team member, Bill was a terrific addition. His enthusiasm, willingness to help, and team sprit was contagious. He was a pleasure to work with.”","Tim Kilroy “Put simply, Bill is a fantastic designer. With a true sense of human scales and interactivity, Bill can take complex actions and make them visually simple. Since my time at Skyward, I have hired Bill to work on other projects. He is hardworking, intuitive and delivers excellent product.”"]']### Assistant: The agent's job is to streamline multi-channel sales and marketing, and today, the agent is reaching out to the user because they need assistance in creating a visually impactful interface design for a new mobile application.
### Human: Agent: ['Arif Nawab', '15 YEARS in BI /DW Architect8 years - SAP BI (XI R2, 4/4.1 IDT) Dimensional Modeling (Identifying Business Processes, Granularity, Dimensions & Facts) Business Objects Universe Designing on Data mart / OLTP systems - .UNX & UNV. Formats Webi, Crystal reporting, Dashboard, Explorer & BO OLAP Analysis. Migration, Upgrade, BO CMC security settings. Creating informatica SCD I & SCD II, Lookup, Expression & other related mappings & schedule workflows. Creating Visualizations/Analytics using Tableau 8.2 & Dashboard Design tool 4 years – Data Warehousing Dimensional Modeling by De-normalizing OLTP Databases (using Oracle SQL, PL/SQL & Erwin) – ETL tools used: Informatica / Data Stage / BODS Being HANA modeling certified evaluating HANA 1.0 SP7 – All 3 types of Information Models (Attribute, Analytical & Calculation view), Delivery Units, Batch mode BODS Introduction to Big Data, python, spark, splunk in Cloudera environments3 Years – Project Management (Agile) Managing the project using Agile methodology utilizing onshore/offshore team effectively & efficiently. Project discovery and planning: Guide work from client needs and idea to goals and delivery. Pull together team leaders and account staff to research and define new products and budget. Build and delegate work plans, communicating progress to account executives. Set clear expectations and goals for project teams. Track progress against timeline, milestones and budget, revise as needed. Research and define job descriptions to fill department resource needs. Screen and recommend interview candidates. Integrate new hires into teams and processes.Companies :-Keane: (Clients: Pfizer, General Motors) - 5 yrsSony Motion Pictures : 10+ yrs', 'Senior Business Analyst / Clinical Reports at Edwards Lifesciences LLC', 'Edwards Lifesciences LLC', '[{"company":"Edwards Lifesciences LLC","company_id":null,"location":"Irvine, California","positions":[{"description":"","duration":"Sep 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Sep 2017","subtitle":"Edwards Lifesciences LLC","title":"Senior Business Analyst / Clinical Reports"}],"url":""},{"company":"Sony Pictures Entertainment","company_id":"sony-pictures-entertainment","location":"","positions":[{"description":"California, USA California, USA","duration":"Aug 2005 Apr 2017 11 years 9 months","duration_short":"11 years 9 months","end_date":"Apr 2017","start_date":"Aug 2005","subtitle":"Sony Pictures Entertainment","title":"Senior BI/DW System Analyst"}],"url":"https://www.linkedin.com/company/sony-pictures-entertainment"},{"company":"Keane","company_id":"global-ntt","location":"","positions":[{"description":"Halifax, NS, Canada Halifax, NS, Canada","duration":"May 2000 Aug 2005 5 years 4 months","duration_short":"5 years 4 months","end_date":"Aug 2005","start_date":"May 2000","subtitle":"Keane","title":"Senior Consultant"}],"url":"https://www.linkedin.com/company/global-ntt"}]', '["Prashant Gandhi “It\'s was great to have Arif manage the project. An expert in agile methodology really ! We successfully completed multiple small to medium size projects in a very fast changing & demanding org , and Arif was extremely helpful in providing all support and resources. I really like the way he freezes the time-frame with customers and scrums for the team, which was achievable and realistic. He has all the great qualities which a good project manager should have. I total he has my trust and I\'ll always want to work with him, and I\'ll ever recommend him to everyone.”","Mudassar Shaikh “Arif Nawab has designed BI solution around highly complex business requirements. Arif\'s expertize with SAP Business Objects is beyond par, and it was evident from his ability to turn around even the most unrealistic needs of the users and deliver within estimated timelines. His excellent communication skills have earned the trust, confidence & respect of all users & stakeholders at all levels of the organization, including the VP & SVP. He has always added value to meetings, discussions and brainstorming sessions, to lead to a positive outcome. Breakthrough solutions have been implemented by Arif using linked universes & security groups. He has implemented complex reporting variables to match business rules to ensure stability in financial reports. It was an honor & learning experience to have worked with Arif.”"]'] User: ['Wendy J. Wolfswinkel, CPA', 'Serving clients in Colorado with all of their residential mortgage lending needs. Please call me at 719-332-7957.', 'CPA, CFO', 'Sierra Properties, Inc.', '[{"company":"Sierra Properties, Inc.","company_id":null,"location":"Colorado Springs, CO","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Sierra Properties, Inc.","title":"CFO"}],"url":""},{"company":"Family Services of Metro Orlando","company_id":"family-services-of-metro-orlando","location":"","positions":[{"description":"I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit. I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit.","duration":"Oct 2006 Apr 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2011","start_date":"Oct 2006","subtitle":"Family Services of Metro Orlando","title":"CFO"}],"url":"https://www.linkedin.com/company/family-services-of-metro-orlando"},{"company":"The Colorado Springs School","company_id":"the-colorado-springs-school","location":"","positions":[{"description":"CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign. CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign.","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"The Colorado Springs School","title":"Business Manager"}],"url":"https://www.linkedin.com/company/the-colorado-springs-school"},{"company":"Protocol Marketing (Formerly Saligent, Inc.)","company_id":"protocol-marketing","location":"","positions":[{"description":"Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol. Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Protocol Marketing (Formerly Saligent, Inc.)","title":"Controller"}],"url":"https://www.linkedin.com/company/protocol-marketing"},{"company":"USA Basketball","company_id":"usa-basketball","location":"","positions":[{"description":"Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States. Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States.","duration":"1990 1999 9 years","duration_short":"9 years","end_date":"1999","start_date":"1990","subtitle":"USA Basketball","title":"Assistant Executive Director/Finance"}],"url":"https://www.linkedin.com/company/usa-basketball"}]', '["Rebecca Reynolds-Russell “I have had the pleasure of working with Wendy for the past four years as her relationship manager at Fifth Third Bank. Wendy committed herself to establishing efficient financial management practices for Family Services of Metro Orlando. One of Wendy\'s best talents is her ability to lead and develop her team. She was always able to delegate confidently and I have enjoyed working with each of her team members. I have to say that Wendy can also be tough during the negotiation process and she certainly made sure that she got the most value out of all of her professional relationships. Wendy also has a great ability to manage board members and develop strategic partnerships outside her organization.”","Jeffry Ziegler “Wendy and I worked together a few years ago when she was the Controller for the Colorado Springs Division of our company. Wendy was a very personable, energetic individual and was a pleasure to work with. I found her to be very responsive to my information requests and the accuracy of the financial data to be very good. I think Wendy would be a good addition to any company looking for a good Financial Controller.”"]']### Assistant: The agent's job is to provide financial consulting services. Today, the user is reaching out to the agent because they need assistance with their residential mortgage lending needs.
### Human: Agent: ['Rachel Quiseng', "Experienced Recruiter with a demonstrated history of working in the technology industry. Skilled in Sourcing, Full Cycle Recruiting, Human Resources, and Event Planning. Strong Human Resources professional with a Bachelor of Arts (B.A.) focused in Journalism and Media Studies; Women's Studies Minor from San Diego State University. Graduated with a Master's Degree in Human Resources at Pepperdine University in August 2020.", "Recruiting at Doma \| We're Hiring!", 'Doma (fka States Title)', '[{"company":"Doma (fka States Title)","company_id":"domahq","industry":"Leasing Real Estate","location":"","positions":[{"description":"· Own the success and quality of the end-to-end recruitment cycle from sourcing to offer stage· Source and recruit for all of corporate recruiting roles including Marketing, Legal, Sales, Finance, and People team· Experience utilizing recruiting software Greenhouse ATS, Salesforce, TriNet, LinkedIn Recruiter, and Slack· Use new and creative recruiting methods to ensure a diverse candidate pool · Maintain a requisition count anywhere from 15-20 total requisitions at a time· Work directly with the People team to help with new hire onboarding","duration":"Nov 2019 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Doma (fka States Title)","title":"Corporate Recruiter II"}],"url":"https://www.linkedin.com/company/domahq"},{"company":"Facebook","company_id":"facebook","location":"","positions":[{"description":"· Screen resumes and phone interview at least 25 candidates weekly to determine fit· Work directly with the G&A team to hire Administrative talent· Find, engage, and activate passive candidates using Boolean searches and LinkedIn Recruiter· Work directly with recruiters and hiring managers to make recommendations of candidates· Attend intake meetings with recruiters to create a sourcing strategy","duration":"Jul 2019 Nov 2019 5 months","duration_short":"5 months","end_date":"Nov 2019","start_date":"Jul 2019","subtitle":"Facebook","title":"Sourcer"}],"url":"https://www.linkedin.com/company/facebook"},{"company":"Vagaro Inc","company_id":"vagaro","location":"Dublin, CA","positions":[{"description":"· Full cycle recruiting including sourcing, phone screening, interviewing, and placement· Sourcing using boolean strings on Indeed and LinkedIn Recruiter· Review HR practices and make sure they are applied through entire recruiting process· Negotiate, draft, and send out offer letters to candidates· Source and recruit for Technical Support, Engineering, Administrative, Marketing, and Sales· Implement and execute recruiting strategies to fill current openings · Build a pipeline of qualified candidates for both G&A and Technical roles","duration":"Feb 2019 Jul 2019 6 months","duration_short":"6 months","end_date":"Jul 2019","start_date":"Feb 2019","subtitle":"Vagaro Inc","title":"Recruiter"}],"url":"https://www.linkedin.com/company/vagaro"},{"company":"Facebook","company_id":"facebook","location":"Menlo Park, CA","positions":[{"description":"· Communicated and advised regularly with candidate and referrer on status of position· Supported Legal team as well as Full Stack, Back End, and Rotational Engineering teams · Reviewed, screened, and connected with hiring managers on referred candidates· Provided feedback and move candidates onto phone interview and onsite stages· Worked cohesively with Sourcers and Recruiters to prep candidates · Utilized Facebook’s internal recruiting tools to reach out to qualified referred candidates· Maintained 90% satisfaction rate with employee referrers through sentiment surveys","duration":"Feb 2018 Feb 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2019","start_date":"Feb 2018","subtitle":"Facebook","title":"Referral Advisor"}],"url":"https://www.linkedin.com/company/facebook"},{"company":"Premier Talent Partners","company_id":"premier-talent-partners","location":"Redwood City, CA","positions":[{"description":"· Conducted at least 20-25 internal phone interviews with candidates weekly· Sourced using Boolean searches on sites Indeed, Monster, and LinkedIn Recruiter weekly· Full cycle recruiting including sourcing, application, screening, interviewing, and placement· Contributed to generating 5.5 million dollars in revenue for the contract team in 2016· Placed over 180 candidates in 2016 and managed active contracts· Sourced and recruited within the fields of Admin, HR, Customer Support, Operations, Finance","duration":"Sep 2015 Nov 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Nov 2017","start_date":"Sep 2015","subtitle":"Premier Talent Partners","title":"Recruiter"}],"url":"https://www.linkedin.com/company/premier-talent-partners"}]', '["“Rachel has been wonderful to work with. I have been working with her since April 2016 and she has made me feel cared for during all my assignments. I appreciate that she really looks out for her client\'s best interests and is always responsive, kind and friendly. She went above and beyond what I expected in a recruiter, and has my heartfelt recommendation for any pursuit.”","“My experience working with Recruiter Rachel Quiseng has been nothing short of wonderful. She assists her candidates with finding temporary positions --some temp. to hire. Rachel is prompt, professional, resourceful and very friendly. As I am trying to figure out what I want to do with my life, she is constantly providing me with job opportunities that are of my interest and that would be beneficial to me for the long run. No matter how busy Rachel is, she will make time to speak with me and address any questions/concerns I may have. She is a valuable asset to Premier and I highly recommend her to anyone who is exploring career paths!”"]'] User: ['Reggie Eubanks', 'Experienced, results-oriented service and sales professional. Skilled in leadership, negotiation, business planning, sales, management, team building, processes and procedures, and customer service. Strong business development professional with a focus on customer satisfaction and getting great results for the company I represent.', 'Owner at S.O.S. Restoration', 'E. A. Renfroe & Company', '[{"company":"E. A. Renfroe & Company","company_id":"earenfroe","industry":"Insurance","location":"Birmingham, Alabama, United States","positions":[{"description":"","duration":"Jul 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Jul 2020","subtitle":"E. A. Renfroe & Company","title":"Insurance Adjuster"}],"url":"https://www.linkedin.com/company/earenfroe"},{"company":"S.O.S. Restoration","company_id":"sos-restoration","location":"Georgia, United States","positions":[{"description":"Helping home owners and business owners with their flooring needs, especially as it relates to fire or water damage","duration":"Sep 2017 - Present 3 years 11 months","duration_short":"3 years 11 months","end_date":"Present","start_date":"Sep 2017","subtitle":"S.O.S. Restoration","title":"Owner"}],"url":"https://www.linkedin.com/company/sos-restoration"},{"company":"R&M Aftermarket Equipment","company_id":null,"location":"Marietta, GA","positions":[{"description":"Providing commercial truck and van upfit solutions to fleet owners and commercial fleet dealers. Certified dealer for Sortimo of North America, Masterack and Ranger Designs. Also providing Adrian Steel, Kargo Master, Weatherguard and many other well known brands.","duration":"Apr 2015 - Present 6 years 4 months","duration_short":"6 years 4 months","end_date":"Present","start_date":"Apr 2015","subtitle":"R&M Aftermarket Equipment","title":"Co-Owner"}],"url":""},{"company":"Chattahoochee Technical College","company_id":"chattahoochee-technical-college","location":"","positions":[{"description":"Work with other advisers to design a program that meets ASE, NATEF and industry standards, while also attracting new talent to the industry","duration":"Jan 2010 Jul 2020 10 years 7 months","duration_short":"10 years 7 months","end_date":"Jul 2020","start_date":"Jan 2010","subtitle":"Chattahoochee Technical College","title":"Advisory Board Member"}],"url":"https://www.linkedin.com/company/chattahoochee-technical-college"},{"company":"Servicemaster of Cobb County","company_id":null,"location":"Cartersville, GA","positions":[{"description":"","duration":"Jul 2018 Mar 2020 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2020","start_date":"Jul 2018","subtitle":"Servicemaster of Cobb County","title":"General Manager"}],"url":""},{"company":"Standard Fleet Sales","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"","duration":"May 2014 Apr 2015 1 year","duration_short":"1 year","end_date":"Apr 2015","start_date":"May 2014","subtitle":"Standard Fleet Sales","title":"Managing Partner"}],"url":""},{"company":"W.T. Standard Automotive & Collision","company_id":null,"location":null,"positions":[{"description":"","duration":"Jan 2012 Apr 2015 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2015","start_date":"Jan 2012","subtitle":"W.T. Standard Automotive & Collision","title":"Chief Commercial Officer"},{"description":"","duration":"Jan 2005 Apr 2012 7 years 4 months","duration_short":"7 years 4 months","end_date":"Apr 2012","start_date":"Jan 2005","subtitle":"W.T. Standard Automotive & Collision","title":"General Manager"},{"description":"","duration":"Feb 2003 Jan 2005 2 years","duration_short":"2 years","end_date":"Jan 2005","start_date":"Feb 2003","subtitle":"W.T. Standard Automotive & Collision","title":"Store Manager"}],"url":""},{"company":"Jim Tidwell Ford","company_id":null,"location":null,"positions":[{"description":"","duration":"2000 2003 3 years","duration_short":"3 years","end_date":"2003","start_date":"2000","subtitle":"Jim Tidwell Ford","title":"Service Manager"},{"description":"","duration":"1993 2000 7 years","duration_short":"7 years","end_date":"2000","start_date":"1993","subtitle":"Jim Tidwell Ford","title":"Technician"}],"url":""}]', '["“I have been doing business with Reggie and WT Standard company for many years. I always know I\'m in excellent, highly capable hands when dealing with him. His integrity is impeccable. Reggie is off the charts with his honesty and always has my best interest in mind.”","“Reggie is excellent about knowing his business and then is able to make your business look even better. He is able to accomplish this with his ability to listen to what the customer needs are and then does what it takes to make that happen.”"]']### Assistant: The agent's job is to recruit and hire corporate roles in various industries, and today the user is reaching out to the agent because they need assistance in finding a temporary position related to their flooring business.
### Human: Agent: ['Brian Keith Lowe', 'Endorser for Nady, EMG, Boulder Creek Guitars, Curt Mangan strings (Brian Lowe signature set, 9.5-44, Fender Artist, Pickworld , Line 6', 'Now open for more TV and movie soundtracks, bumpers, and tours. Logic Pro and proven track record through Disney, Nick,', 'Brian Lowe Productions', '[{"company":"Brian Lowe Productions","company_id":null,"location":"","positions":[{"description":"TV scoring (The Farm, PBS), Commercials, Full Production and Demos all styles of music. Bumper music for Disney Channel, Disney Jr, CMT, PBS, NPR, CBC, Nickelodeon , Nick Jr, Spotify, Pandora, Apple TV, Apple Live. BMI affiliate TV scoring (The Farm, PBS), Commercials, Full Production and Demos all styles of music. Bumper music for Disney Channel, Disney Jr, CMT, PBS, NPR, CBC, Nickelodeon , Nick Jr, Spotify, Pandora, Apple TV, Apple Live. BMI affiliate","duration":"Sep 2001 - Present 20 years 4 months","duration_short":"20 years 4 months","end_date":"Present","start_date":"Sep 2001","subtitle":"Brian Lowe Productions","title":"musician"}],"url":""},{"company":"The Cueniverse","company_id":null,"location":"","positions":[{"description":"writing arranging performing original music for movies, tv, radio and cable bumpers, commercials writing arranging performing original music for movies, tv, radio and cable bumpers, commercials","duration":"Mar 2012 - Present 9 years 10 months","duration_short":"9 years 10 months","end_date":"Present","start_date":"Mar 2012","subtitle":"The Cueniverse","title":"Freelance Composer contracted"}],"url":""},{"company":"PluBella Studios","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"Oct 2017","subtitle":"PluBella Studios","title":"Producer/ Musician"}],"url":""},{"company":"Brian Lowe Productions (BLP)","company_id":null,"location":"East Bend, NC (close to Winston Salem, Greensboro, etc.)","positions":[{"description":"Full CDs, Demos, music for commercials, scoring for TV and Film clients include PBS and CreateTV (The Farm) Rhoadeskill Ent. Rocket Surgery Ent. Corporate Training Videos (The Cueniverse), Commercials as well as full cd production for Tate Music Group (Doreen Pinkerton,under Exec Producer Don Johnson, Former keyboadist/Musical Director for Emmylou Harris) Rev Dr Steve Wood Independent Ministy, 1st place winner for \\"Sunday Brought the Cure (BLP production), Best Contempory/Gospel song, SouthEast Songwriters Association and 3rd place Overall \\"Walk on Water\\" both Written by Steve Wood. Instruments I play include guitars, bass, drums, mandolin, banjo, dobro and slide guitar, keyboard. Musical Director, Ty Taylor Guitarist for Noel Haggard, Producer, Arranger, Guitarist Clint Moody, Product Specialist, NAMM shows, clinics for Line 6. Sound Recording Reel and EPK available upon request.","duration":"Sep 2001 - Present 20 years 4 months","duration_short":"20 years 4 months","end_date":"Present","start_date":"Sep 2001","subtitle":"Brian Lowe Productions (BLP)","title":"Owner/Producer/Musician"}],"url":""},{"company":"Ambush","company_id":null,"location":"NC","positions":[{"description":"Left band Left band","duration":"Jan 2017 Dec 2017 1 year","duration_short":"1 year","end_date":"Dec 2017","start_date":"Jan 2017","subtitle":"Ambush","title":"Lead Guitarist"}],"url":""},{"company":"Line 6","company_id":"line-6","location":"","positions":[{"description":"","duration":"May 1999 Sep 2001 2 years 5 months","duration_short":"2 years 5 months","end_date":"Sep 2001","start_date":"May 1999","subtitle":"Line 6","title":"Product Specialist"}],"url":"https://www.linkedin.com/company/line-6"}]', '["Kevin Rhoades “Brian scored a number of broadcast/ film projects for me and his work and music took the shows to the next level. I received a number of emails about the various TV shows Brian created soundtracks for asking who did the music and commenting on how much they like it. You want a top-notch music score for your movie or TV show this is the man to call.”","Wellington Lora Jr. “Brian is a very talented producer and musician and is a real asset to our organization. He has provided some really fantastic music for several projects and is a great person to work with. Anyone working with Brian will see he is not only amazing at what he does but notice that he is a really cool guy as well. ”"]'] User: ['Jason Jordan', "Software Product management in the music industry was my primary profession for 11 years, inventing and creating products that led to amazing experiences such as conducting players from the Boston Pops, to recording artists such as Bernard Purdy, to collaborating with some of the top composers in the LA film industry, and working with a team that produced dozens of products sold in Guitar Centers around the world. I'm a passionate composer and sound designer with a whole life of experience writing and producing music for film and artists. As a highly-skilled sound designer, I'm able to assemble and dissect sounds, creating complex textures and environments that complement video or other visual media. Professionalism and attention to detail allows me to thrive in fast-paced environments that demand results within minutes.", 'Award winning composer, sound designer, video editor, innovative product developer, and artist', 'Fishman Transducers', '[{"company":"Fishman Transducers","company_id":"fishman-transducers","industry":"Musicians","location":"Massachusetts","positions":[{"description":"","duration":"Nov 2015 - Present 6 years 9 months","duration_short":"6 years 9 months","end_date":"Present","start_date":"Nov 2015","subtitle":"Fishman Transducers","title":"Product Manager"}],"url":"https://www.linkedin.com/company/fishman-transducers"},{"company":"Bellaton Media","location":"Boston, Massachusetts","positions":[{"description":"Bellaton Media is a full service creative video/audio production company. Our range of services include corporate video, commercials, internet media, training videos, trade show videos, and much more.At Bellaton Media, we love telling stories, especially yours.We fuse meaningful story lines and compelling visuals with the perfect soundtrack, creating a finished product that resonates with your audience. Bellaton Media is a full service creative video/audio production company. Our range of services include corporate video, commercials, internet media, training videos, trade show videos, and much more.At Bellaton Media, we love telling stories, especially yours.We fuse meaningful story lines and compelling visuals with the perfect soundtrack, creating a finished product that resonates with your audience.","duration":"2014 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"2014","subtitle":"Bellaton Media","title":"Co-Owner"}],"url":""},{"company":"Octava","location":"Everywhere","positions":[{"description":"Octava Productions is comprised of Joey Fame (a.k.a. Joseph Fusco) and JediT (a.k.a Jason Jordan (Me)). We write, produce, record, and mix music. Our credits include commissioned remixes for artists such as Katy Perry and Bastille. Octava Productions is comprised of Joey Fame (a.k.a. Joseph Fusco) and JediT (a.k.a Jason Jordan (Me)). We write, produce, record, and mix music. Our credits include commissioned remixes for artists such as Katy Perry and Bastille.","duration":"Mar 2010 - Present 12 years 5 months","duration_short":"12 years 5 months","end_date":"Present","start_date":"Mar 2010","subtitle":"Octava","title":"Co-Owner"}],"url":""},{"company":"Jordan Film Music","location":"","positions":[{"description":"Composing music and creating sounds for film is a passion I will take to the grave. The moment I start to glue the visual and the sound together, I feel so thankful that I can to do what I love. Composing music and creating sounds for film is a passion I will take to the grave. The moment I start to glue the visual and the sound together, I feel so thankful that I can to do what I love.","duration":"Jul 1997 - Present 25 years 1 month","duration_short":"25 years 1 month","end_date":"Present","start_date":"Jul 1997","subtitle":"Jordan Film Music","title":"Composer/Sound Designer"}],"url":""},{"company":"SONiVOX","location":"Greater Boston Area","positions":[{"description":"I had the pleasure of designing sounds for some of the best virtual instruments in the world. This experience led me to places I might never have dreamed of, like conducting recording sessions with players from the Boston Pops and Boston Ballet, producing drum recordings with Tony Colman, and interacting with major film composers in LA. Over the course of my tenure at SONiVOX, I created over 85 different software synthesizers and sample libraries. It was a fast paced environment that allowed me to thrive as a sound designer, while collaborating with amazing colleagues creating awesome products and gaining industry wide acclaim.","duration":"Apr 2003 Jan 2014 10 years 10 months","duration_short":"10 years 10 months","end_date":"Jan 2014","start_date":"Apr 2003","subtitle":"SONiVOX","title":"Senior Soundware Manager and Synth Designer"}],"url":""}]', '["Shailesh Kumar “Jason is the most creative composer and audio engineer that I have met. When I met him, he was immediately able to understand my vision for the album we were recording - which was a pleasant surprise to me. I don\'t know much about the music production process or it\'s terminology. What I can say though is that Jason has consistently delivered high quality audio tracks for my organization on time and within budget. Good luck to Jason in all his endeavors.”","John Teele “When I left Young Chang R&D to work for Sonivox, one of my strongest reasons to take the new position was because I enjoyed working with Jason so much! I had worked with him in a previous stint at Sonivox (then known as Sonic Network) and we had a great working relationship. Although in different departments, we would discuss problems and bounce ideas off each other daily. At Sonivox Jason was largely responsible for the sound of our virtual instruments as well as the look and feel. Jason is extremely musical with a deep knowledge of audio production and the music business, not to mention a healthy dose of common sense. He is passionate about good sound and has won awards for film and commercial scoring. He was the face of Sonivox and the booth demonstrator at our various trade shows and could make the instruments \\"sing\\" but could also answer detailed technical questions, then on return he would give real-world feedback on what we can do to improve the products. I highly recommend Jason in any organization the values technical proficiency combined with outstanding creativity.”"]']### Assistant: The agent's job is to compose music and create sounds for film, while the user is reaching out to the agent because they need a highly-skilled sound designer to collaborate on a new film project.
### Human: Agent: ['Christopher Farrell, CPA', 'After finishing college at SUNY Old Westbury I went to work at a small accounting firm in Jericho, Long Island. That was more than 20 years ago and that small firm has grown and merged into what is now KWM CPAs. KWM is an office of more than 30 professionals. We do taxes, accounting and consulting for business and individuals.Over the past 20+ years I’ve earned a masters in accounting from Adelphi, taught college courses at Old Westbury (mostly IFRS and Government Accounting), and earned a CPA designation. My business clients are construction companies, manufacturers, medical professionals, engineers, architects, auction houses, and real estate companies. Most are in New York. Some are multi state. One has a sub in the UK. These are privately held companies, usually S corps or partnerships and usually family-owned. My individual clients are sometimes associated with those businesses, sometimes not and come from all walks of life. New challenges and questions emerge for these businesses and people every day. My job is to help overcome those challenges and answer those questions. No one has all the answers so you do what you can to find them.Although I prefer not to start sentences with the word "I", the next paragraph is a exception.I am a husband, Dad, and CPA in that order. I enjoy working out, Brazilian Jiu Jitsu (at Matt Serra\'s on Long Island), social media, audio books and podcasts. I like to teach and share what I know. I like to learn new things. I try to grow and stretch every day. I work on financial statements, tax returns and interesting problems. You can contact me here, on LinkedIn or at @CFarrellCPA on Twitter. I look forward to hearing from you.', 'CPA at Farrell CPA, PLLC', 'Farrell CPA, PLLC', '[{"company":"Farrell CPA, PLLC","company_id":null,"location":"Long Island, NY","positions":[{"description":"","duration":"Jul 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Jul 2019","subtitle":"Farrell CPA, PLLC","title":"CPA"}],"url":""},{"company":"KWM CPAs","company_id":null,"location":"Jericho, New York","positions":[{"description":"","duration":"Jan 2016 - Present 5 years 7 months","duration_short":"5 years 7 months","end_date":"Present","start_date":"Jan 2016","subtitle":"KWM CPAs","title":"CPA"}],"url":""},{"company":"Goldstein and Co, LLP (merged into KWM, January 2016)","company_id":null,"location":"Long Island, NY","positions":[{"description":"","duration":"Jan 1993 Dec 2015 23 years","duration_short":"23 years","end_date":"Dec 2015","start_date":"Jan 1993","subtitle":"Goldstein and Co, LLP (merged into KWM, January 2016)","title":"CPA"}],"url":""}]', '["“Professor Farrell is one of the most knowledgable professors at SUNY Old Westbury. I had the pleasure of taking Tax 1 and International Accounting with him. The class always began with a discussion of a news article, which gave everyone an opportunity to understand the material better. He always covered the material thoroughly and made everyone comfortable enough to participate in his class. If given the opportunity, I will definitely take a class with professor Farrell and I will also recommend him to others.”","“I am very grateful to have Christopher Farrell as my professor for several classes. He is very knowledgeable and has given me great guidance. His materials and class discussions are always relevant to what is actually applied in the accounting field, as well as the CPA. Farrell’s teaching strategy is excellent, it keeps the class alive and involved. He is very hard at work, yet he is full of energy when he comes into class. If it weren’t for Professor Farrell, I would have never realized accounting is what I want to do for a living.”"]'] User: ['Pamela Smith', "I am the Operations Manager at the Washington Accounting Services, Inc. We are unlike 99% of traditional accountants, We provide proactive accounting and tax services that focuses on increasing our client's profits instead of just tossing out a handful of monthly reports. ⭐ WHO WE WORK WITH ✅ Small business owners doing between $1M and $50M in annual revenue ✅ Clients who want an accountant that advises on financial position and strategy vs. emailed reports ✅ Owners with no time or desire to become an accountant or tax expert ✅ Industry Experts: Construction, Real Estate, IT, and Healthcare ⭐ HOW WE DO THIS ✅ You get immediate insight into your current financial position ✅ A roadmap to make improvements and stay on target ✅ Create an effortless financial business system that just works ✅ Identify opportunities to save time and cut costs ✅ Financial transparency for you, investors & bankers ✅ Ensure the IRS loves you and makes you pay less ✅ Save money and headaches over hiring someone in-house ⭐ HOW IT WORKS ✅ We start with a FREE Strategy Session to identify your needs and how we can help. Then your team will create a customized roadmap to solve your biggest challenges and together we'll make a plan to get started. ⭐ READY TO TALK? ✅ E-mail us pamela@washingtonacct.com or schedule an appointment with our team at https://calendly.com/wash-sales-team", 'Operations Manager ◆ Marketing ◆Human Resources◆ Customer Relations◆ Master Tax Planning-Reduce Your Tax Liability ◆ Virtual CFO Services ◆ Wealth Management, PPP, EIDL, FFCRA, CARES, HEROES ◆ Small Business Owners', 'Washington Accounting Services Inc.', '[{"company":"Washington Accounting Services Inc.","company_id":"washington-accounting-services-inc","industry":"Accounting","location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Washington Accounting Services Inc.","title":"Operations Manager"},{"description":"","duration":"Jan 2021 Aug 2021 8 months","duration_short":"8 months","end_date":"Aug 2021","start_date":"Jan 2021","subtitle":"Washington Accounting Services Inc.","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/washington-accounting-services-inc"},{"company":"Brailsford & Dunlavey, Inc.","company_id":"brailsford-&-dunlavey","location":null,"positions":[{"description":"•Functioned as the direct lead for all operational and logistics tasks for the project staff of the firm pertaining to meetings, proposals, and contracts.•Managed People Operations by establishing initiative and the communications between the cross-function team and project teams relative to all staffing issues.•Organized and facilitated all executive leadership, project staff for review meetings.•Reviewed and executed project contracts in coordination with the executive and the project lead while monitoring contracts within the pipeline for essential deliverables.•Managed the RFP process by coordinating with the project lead, executive team, and marketing department to ensure a robust RFP submission •Implemented and maintained documents to track marketing initiatives and partnered with the leadership and marketing department to create requisite documents for clients.•Assisted mid-level leadership in the creation of practice groups including meeting coordination, farming reconciliation and meeting leadership to improve processes.•Assisted Senior Project Managers with monthly invoicing and collections. •Facilitated Performance Management for the project staff to include reviews, quarterly coaching, time management, and training and development.•Created a process for new projects to organize the leadership, determine staffing needs•Provided onboarding for new project staff companywide.• Coordinated training, career development, coaching, and reviews for a team of up to 100.•Maintained a full budget for each project and monitored spending and prepared reports for the executive team.•Served as the POC for clients for questions, issues, and concerns.•Developed and maintained Work Under Contract (WUC) spreadsheets •Developed, implemented, maintained, and analyzed accounting data, time entry of staff for trends•Coordinated event planning including quarterly team building exercises, semiannual retreats, and other employee engagement events.","duration":"Jun 2017 Apr 2020 2 years 11 months","duration_short":"2 years 11 months","end_date":"Apr 2020","start_date":"Jun 2017","subtitle":"Brailsford & Dunlavey, Inc.","title":"Operations Coordinator"},{"description":"-Organized and facilitated leadership, project staff and project review meetings with subsequent follow up for outstanding issues or concerns.-Assisted Senior Project Managers with monthly invoicing and collections.-Created Monthly invoices for large program contracts-Maintained a full budget for each project and monitored spending to ensure it was within proper parameters and prepared reports for the executive team.-Client-facing POC for questions, issues, and concerns.-Developed and maintained Work Under Contract (WUC) spreadsheets-Developed, implemented, maintained, and analyzed accounting data, time entry of staff-Provided data for FOIA request for the project under active contracts-Coordinated event planning for the company including quarterly team-building exercises and other employee engagement events","duration":"Dec 2010 Jun 2017 6 years 7 months","duration_short":"6 years 7 months","end_date":"Jun 2017","start_date":"Dec 2010","subtitle":"Brailsford & Dunlavey, Inc.","title":"Project Cost Accountant"},{"description":"-Assisted Senior Project Managers with monthly invoicing and collections.-Maintained a full budget for each project and monitored spending to ensure it was within proper parameters and prepared reports for the executive team.-Provided client-facing POC for questions, issues, and concerns.-Developed, implemented, maintained, and analyzed accounting data, time entry of staff-Coordinated event planning for the company including quarterly team-building exercises and other employee engagement events.","duration":"Dec 2008 Dec 2010 2 years 1 month","duration_short":"2 years 1 month","end_date":"Dec 2010","start_date":"Dec 2008","subtitle":"Brailsford & Dunlavey, Inc.","title":"Project Cost Accounting Clerk"}],"url":"https://www.linkedin.com/company/brailsford-&-dunlavey"},{"company":"Century 21-HT Brown","company_id":null,"location":"Waldorf, Maryland, United States","positions":[{"description":"• Sold homes on a team of agents which included assessing a property\'s condition, taking pictures, advertising the property, identifying prospective buyers, advising clients and buyers, and mediating between the two parties.• Demonstrated exceptional prospecting skills by generating extensive client base through aggressive marketing and personal referrals from satisfied buyers and sellers.• Excelled in client development, public relations, and follow-up with all clients.• Displayed effective communicating with sellers, buyers, banks and mortgage lenders. • Conducted open houses and property tours of the Southern Maryland region and surrounding areas familiarizing clients with the area.","duration":"Jan 2007 Apr 2009 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2009","start_date":"Jan 2007","subtitle":"Century 21-HT Brown","title":"Licensed Realtor"}],"url":""},{"company":"Chrisara, Inc.","company_id":null,"location":"Waldorf, Maryland, United States","positions":[{"description":"• Managed the daily business of the organization which included accounting, budgeting, human resource, and marketing.• Executed analysis of broker price opinions for foreclosures and completed transactions for the settlements. • Managed the daily business of the organization which included accounting, budgeting, human resource, and marketing.• Executed analysis of broker price opinions for foreclosures and completed transactions for the settlements.","duration":"May 2006 Jun 2007 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2007","start_date":"May 2006","subtitle":"Chrisara, Inc.","title":"Office Manager /Bookkeeper"}],"url":""},{"company":"Active Data Systems, Inc","company_id":null,"location":"Bryans Road, Maryland, United States","positions":[{"description":"","duration":"1998 May 2006 8 years","duration_short":"8 years","end_date":"May 2006","start_date":"1998","subtitle":"Active Data Systems, Inc","title":"Business Manager & Account Sales"}],"url":""}]', '["Kidest Albaari, PMP “I had the pleasure of working with Pamela at Brailsford & Dunlavey in Washington DC. Pam is a detail-oriented self-starter professional, a team leader, and a great collaborator. I believe, Pam would be a great asset to any organization. Kidest Albaari ”","Michael Quadrino, LEED AP “Pam was such a valuable member of our team for a long time. She kept us organized, kept us motivated, and always stepped in with a solution when needed. Most important, Pam\'s caring personality served as the glue for our team, creating a true family-like atmosphere each day. ”"]']### Assistant: The agent's job is to provide proactive accounting and tax services to small business owners, and today the user is reaching out to the agent because they need assistance with reducing their tax liability and improving their financial position.
### Human: Agent: ['Luis Martinez-Stucchi', "As a former DACA recipient, I'm [In] it to help others emerge from the shadows! #InItTogether Currently, I am a Senior Technical Recruiter involved in the end-to-end candidate experience. My goal as a recruiter is to deliver and ensure the best Candidate Experience for all the candidates I work with. I prioritize the human aspect during my interactions with everyone I engage with. Regardless of your ultimate decision, I want to have left a positive impact on your experience with me and LinkedIn. Building and establishing a trustworthy long-lasting relationship will always be my priority. My two main hobbies that keep me sane and stress-free would be lifting heavy weights at the gym and/or running around chasing a soccer ball. I'm a fitness enthusiast and truly enjoy living a healthy and active lifestyle.", 'Senior Technical Recruiter at LinkedIn', 'LinkedIn', '[{"company":"LinkedIn","company_id":"linkedin","industry":"Internet","location":null,"positions":[{"description":"Results• Senior Recruiter focused on the end-to-end candidate experience • Actively sourcing while closing candidates across levels (IC to Management talent)• Creating, managing, and successfully filling reqs. across Data Infrastructure • Building and maintaining Client Management Partnerships with Hiring Managers and Eng. Directors• Cross-functionally collaborating with our Immigration and Compensation partners, HRBPs, and VP of Eng. • Leveraging Data to influence data driving hiring decisions • Strengthening partnerships with Sourcers and Recruiting Coordinators for a seamless and efficient recruiting process Leverage & Leadership• Continued involvement with DIBS (Diversity, Inclusion, and Belonging) initiatives across Tech and Eng. Recruiting• Mentoring, growing and developing junior Recruiters across TA while onboarding new recruiters• Implementing and optimizing a New Hiring Process from the ground up for our entire Eng. TA Org. • Developed and delivered Training to the entire Eng. TA Org. (100+ recruiters across the globe) on the new process• Advising hiring managers on our new hiring process while leading our Debrief sessions","duration":"Nov 2020 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Nov 2020","subtitle":"LinkedIn","title":"Senior Technical Recruiter"},{"description":"• Full Cycle Recruiter focused on the end-to-end candidate experience • Created, managed, and successfully filled reqs. across levels (IC to Senior Management talent)• Built and maintained Hiring Manager partnership across Data Infrastructure• Involved with DIBS (Diversity, Inclusion, and Belonging) initiatives across Tech and Eng. Recruiting• Mentored junior recruiters and helped to onboard new recruiters","duration":"Apr 2019 Nov 2020 1 year 8 months","duration_short":"1 year 8 months","end_date":"Nov 2020","start_date":"Apr 2019","subtitle":"LinkedIn","title":"Technical Recruiter 2 - Data Infrastructure"},{"description":"As a Technical Recruiter, the priority of my search is heavily focused on top talent for our Data Infra Org., which includes Systems and Infrastructure (SI), Big Data Engineering (BDE), and Analytics Platform Applications (APA). As an engineer for this org., you would be BUILDING Distributed Systems at scale. Recruiting• Sourcing candidates at scale to fill a variety of reqs. across domains such as SI, AI, Apps, Frontend, Mobile, etc. • Involved in the initial stages of the candidate\'s interview process• Met and exceeded quarterly metrics by hiring top talent• Constantly involved in meaningful projects to improve our hiring process• Mentored new and junior recruiters across TA","duration":"Mar 2018 Mar 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2019","start_date":"Mar 2018","subtitle":"LinkedIn","title":"Technical Recruiter - Data Infrastructure"},{"description":"At LinkedIn, we are creating economic opportunity for every member of the global workforce. We truly believe in our values, our vibrant culture, and in self, company, and world transformation! Recruiting: • Actively sourced 200+ candidates per week• Met and exceeded quarterly goals by hiring top talent across Eng TAMost Significant Initiative & Contribution Across Eng. TA:I had the opportunity to develop a Recruiting Data-Infra Playbook from scratch, in which the ultimate goal was to have it serve as a resource for all Eng. Recruiters across TA. The playbook would be leveraged by recruiters as a \\"One Stop Shop\\" for everything Data Infra related. This specific playbook entailed our hiring process into detail and it contained a descriptive breakdown of all the Engineering teams within the Data Infra Org. The playbook was heavily utilized across recruiting when sourcing and closing candidates; as well as when onboarding new recruiters to expedite knowledge transfer and reduce ramp-up time. A project that was initially developed for my team turned into an entire TA Org project, in which needed to be scaled for different Engineering domains such as AI, Apps, Front-end/UI, Mobile, Foundations/Tools, and SRE. A successful project that has continued to evolve by developing and rolling out a 2.0 improved version.","duration":"Apr 2017 Mar 2018 1 year","duration_short":"1 year","end_date":"Mar 2018","start_date":"Apr 2017","subtitle":"LinkedIn","title":"Recruiting Associate"}],"url":"https://www.linkedin.com/company/linkedin"},{"company":"Enterprise Rent-A-Car","company_id":"enterprise-rent-a-car","location":"Modesto, California Area","positions":[{"description":"• Assisted in the growth of a 200 car branch to 260 cars • Market to local business partners to maintain, strengthen, and build new business accounts • Effectively communicated with upper management, coworkers, and customers• Successfully met and exceeded sales metrics","duration":"May 2016 Apr 2017 1 year","duration_short":"1 year","end_date":"Apr 2017","start_date":"May 2016","subtitle":"Enterprise Rent-A-Car","title":"Management Trainee"}],"url":"https://www.linkedin.com/company/enterprise-rent-a-car"},{"company":"UC Merced","company_id":"university-of-california-merced","location":null,"positions":[{"description":"• Coordinated and assisted in event planning and marketing (i.e. 5K/5 Mile Run) • Developed logistics and successfully executed in-game promotional activities for matches• Mentored and trained personnel; Administrated all schedules","duration":"Feb 2016 May 2016 4 months","duration_short":"4 months","end_date":"May 2016","start_date":"Feb 2016","subtitle":"UC Merced","title":"Athletic Sports and Community Marketing Intern"},{"description":"• Coordinated special events hosted by UC Merced departments and off-campus entities • Successfully supervised and lead a group of 3-5 event staff student employees per shift• Provided solutions to conflicts for employees and various vendors","duration":"Jan 2015 May 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2016","start_date":"Jan 2015","subtitle":"UC Merced","title":"Event Staff Supervisor"},{"description":"• Assisted in supervision of Intercollegiate Athletic team practices and home competitions • Contributed as a liaison and representative for the entire Athletic Training Department • Managed written injury reports; enforced all safety and risk management rules","duration":"Sep 2014 May 2016 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2016","start_date":"Sep 2014","subtitle":"UC Merced","title":"Athletic Training Student Assistant"}],"url":"https://www.linkedin.com/company/university-of-california-merced"}]', '["“Finding a new role can be very stressful for multiple reasons. One it can be hard to understand the generic job posting to figure out how such a role can be a fit or not. Second, it is very time-consuming to go over the hundred of jobs posting. Thankfully, people like Luis make this much straightforward and way more simple. Luis was able to explain in great detail and simple words the different roles that can fit my profile. In addition to that, he helped to figure out timing and schedule during the interviewing process. ”","“Luis is an amazing and very helpful recruiter who really cares about the people he is working with. He went above and beyond to accommodate my requests as I was trying to figure out the most suitable role for me. I was fortunate to have worked with him and would highly recommend him.”"]'] User: ['Laura J. Lucero', 'Experienced Customer Success Manager with a demonstrated history of working in the information technology and services industry. Skilled in hospitality management, data analysis, creative problem solving, strategic communications, and relationship-builder with unsurpassed interpersonal skills.', 'Customer Success Manager, PGi', 'PGi', '[{"company":"PGi","company_id":"pgi","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"I ensure that my client base understands, internalizes and experiences the value of our product and service throughout the duration of their journey with PGi. I continue to be their trusted advisor and point of escalation as they utilize our most innovative UCaaS collaboration products.","duration":"Jun 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Jun 2019","subtitle":"PGi","title":"Customer Success Manager"},{"description":"As a Senior Global Service Manager, I manage the planning, integration and deployment of global enterprise clients into global operations. I act as a trusted advisor for my clients and am a point of escalation for service related issues. I monitor my clients\' global performance to continually improve service and support levels in addition to enhancing their success by improving their collaboration both internally and externally.","duration":"Apr 2016 - Present 5 years 6 months","duration_short":"5 years 6 months","end_date":"Present","start_date":"Apr 2016","subtitle":"PGi","title":"Senior Global Service Manager"},{"description":"As a Team Lead, I was responsible for planning, assigning, and directing the teams\'s work in accordance with applicable policies, procedures, and guidelines. I determined needs and provided associates with the necessary information, tools, supplies, product knowledge, and business fundamentals for success. I created and implemented department and individual goals, tracked progress towards those goals. I was able to communicate bi-laterally within my organization to provide feedback and ideas. I provided guidance to my team members on how to set themselves and our client base up for success.","duration":"Dec 2008 Apr 2016 7 years 5 months","duration_short":"7 years 5 months","end_date":"Apr 2016","start_date":"Dec 2008","subtitle":"PGi","title":"Team Lead"}],"url":"https://www.linkedin.com/company/pgi"},{"company":"Hilton","company_id":"hilton","location":"Antlers Hilton, Colorado Springs, Co.","positions":[{"description":"","duration":"2003 2008 5 years","duration_short":"5 years","end_date":"2008","start_date":"2003","subtitle":"Hilton","title":"PM Hotel Manager on Duty"}],"url":"https://www.linkedin.com/company/hilton"},{"company":"Brown Palace Hotel","company_id":"brown-palace-hotel-spa","location":"","positions":[{"description":"","duration":"2000 2003 3 years","duration_short":"3 years","end_date":"2003","start_date":"2000","subtitle":"Brown Palace Hotel","title":"Front Office- Guest Service Agent"}],"url":"https://www.linkedin.com/company/brown-palace-hotel-spa"}]', '["Tony Wrubel “I had the pleasure of working with LJ for 10+ years at PGi, during that time she never ceased to amaze me. Her unmatched dedication to the customer and their success was truly remarkable. I could always count on even the most hairy of customer issue calls to start off with “LJ has been absolutely amazing”. The respect that she garnered from the internal perspective was absolutely on par with the respect she had from her customers. LJ was a great teammate and was someone I could truly trust and depend on to get the job done right. If you value a dedicated employee that truly cares about a customer’s experience and genuinely cares about their success as well as your organizations, then LJ is the one for you. ”","Carol Hilliard “LJ is one of the most determined, hardworking and tenacious people I have had the pleasure to work with - she will never give up no matter how dauting the challenges. Through difficult and stressful business challenges she remains upbeat, positive, solution driven with an attention to detail that is second to none. She has an amazing sense of humor and can bring Customers and colleagues alike along with her making her a fabulous person to work with. You can see I don\'t think highly of this lady at all :) ”"]']### Assistant: The agent's job is to ensure the best candidate experience for all the candidates they work with, and today the user is reaching out to the agent because they need assistance in finding a suitable role that aligns with their profile.
### Human: Agent: ['Maribel Amor Manibo', 'I thrive on solving problems and improving performance through data use, continuous process improvement, & consultation based on economics, behavior change and neuroscience. Through employment and independent consultancy, I have worked with business owners/leaders/managers and their teams/organizations (private & not-for-profit) to improve performance and impact through improved data use, systems or processes. BUSINESS / DATA ANALYSIS AND ORGANIZATIONAL IMPROVEMENT I have almost 20 years of experience in systems management, business analysis, and corporate/technical training as well as graduate training in business strategy, management & marketing. Previous training includes Six Sigma process improvement (Green Belt level) and certification as an Online Business Manager. I also have experience in finance, marketing, graphic & web design, photography, & technical/scientific writing and speak / read / write Spanish. SPECIALTIES: business analysis / system improvement data operations / decision science / operations research informatics / data science, analysis & management strategy / business planning financial / cost analysis program evaluation / performance improvement process improvement / Six Sigma', 'International data operations/analytics \| business systems analysis, management science, strategic & process improvement \| trainer/speaker/published research \| Masters - Healthcare Administration, Policy & Management', 'FHI 360', '[{"company":"FHI 360","company_id":"fhi-360","industry":"International Trade and Development","location":"Durham, North Carolina, United States","positions":[{"description":"(May 2018 - April 2019 as full-time contractor via Randstad Agency)DATA OPERATIONS/REPORT DEVELOPMENT: conducted full development cycle of Enterprise level project & financial reports (Cognos & Power BI based) with varying timelines, including business requirements gathering/consulting, summary review, & data validation for production release (using SQL scripts & MS Excel pivot tables, vlookups, conditional formula); liaised with report sponsors/stakeholders & developers for new updates & corrections of user interface, back-end logic & stored procedures. PROJECT/PROCESS MANAGEMENT: co-managed pilot project of new reports on Microsoft Power BI platform, including conducting virtual, bi-weekly check-ins with team & management level testers; soliciting ongoing tester feedback & organizing project documentation/communication via SharePoint group site & iterative testing of multi-level security access of data & troubleshooting report logic, bugs & functional updates with developers & external vendors. Actively developing standard processes & documentation of data model/tables (using Azure Data Catalog) & related processes for data mashups & report life cycle development. TRAINING DEVELOPMENT/DOCUMENTATION: updated internal documentation of processes/report design; developed 2 e-learning courses with consultant which increased enrollment of learners (Articulate Storyline 360); managed redesign of new SharePoint site & migration of internal & public team documents. Actively developing Enterprise super user program to stand up Power BI self-service reporting & support data operations & data literacy initiative in alignment with data governance.SYSTEM/USER SUPPORT: provided ongoing technical support to company users using ticketing system, including one on one virtual training & ad-hoc training guides.MENTORING: Actively mentoring staff within team & in an external department, providing resources & guidance on networking, task organization & career development.","duration":"May 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"May 2018","subtitle":"FHI 360","title":"Enterprise Business Intelligence - Business Systems Analyst"}],"url":"https://www.linkedin.com/company/fhi-360"},{"company":"Right Hand Partner Company, LLC","company_id":null,"location":"Durham, NC","positions":[{"description":"","duration":"Oct 2010 Apr 2018 7 years 7 months","duration_short":"7 years 7 months","end_date":"Apr 2018","start_date":"Oct 2010","subtitle":"Right Hand Partner Company, LLC","title":"Management Consultant/Business & Data Analyst, Trainer/Speaker (Owner)"}],"url":""},{"company":"Maribel Amor Images","company_id":null,"location":"Durham, NC","positions":[{"description":"","duration":"Jan 2005 Dec 2015 11 years","duration_short":"11 years","end_date":"Dec 2015","start_date":"Jan 2005","subtitle":"Maribel Amor Images","title":"Photographer/Co-owner"}],"url":""},{"company":"Ipas","company_id":"ipas","location":"","positions":[{"description":"","duration":"2002 2010 8 years","duration_short":"8 years","end_date":"2010","start_date":"2002","subtitle":"Ipas","title":"Informatics Evaluation Analyst"}],"url":"https://www.linkedin.com/company/ipas"},{"company":"World Wide Fabric, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"World Wide Fabric, Inc.","title":"Assistant Purchaser"}],"url":""},{"company":"World Financial Group","company_id":null,"location":"","positions":[{"description":"","duration":"1998 2001 3 years","duration_short":"3 years","end_date":"2001","start_date":"1998","subtitle":"World Financial Group","title":"Independent Associate"}],"url":""},{"company":"Mid State Development, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"Mid State Development, Inc.","title":"Assistant Loan Specialist"}],"url":""}]', '["Clara V. Rodriguez “Maribel, has amazing technical and creative skills. Her graphic designs skills helped me create an amazing set of materials for an event we organized and in the process she introduced me to some great resources for future marketing materials. I then hired her for photography and was blown away with her ability to capture live outdoor action shots and edit to hide some unattractive distractions in the background. She really has an amazing ability with graphic design and photography and thanks to her strategic consulting I am able to move forward with my business growth and expansion in a smart way. So grateful and look forward to hiring her again. ”","Candy Sugarman “I came to Maribel with a (seemingly) insurmountable problem and some general issues that I was having regarding a major event I was hosting. She was able to not only provide clarity about what the actual issue was but gave me sound actionable steps that transformed not only my mindset but my strategy. I would highly recommend Maribel\'s services for business owners that are stuck, without growth, or are seeking to improve their current services.”"]'] User: ['Aparna Amarneethi', 'I am an a senior at Reedy highschool aspire to make the impact in business technologies. I own my business in digital marketing and process the necessary skills to thrive within a professional enviorment. I strive to exemplify qualities of good character and business acumen.', 'Effective Agency Owner, Senior Reedy High School student with passion to be in the Management Information System field', 'Effective Agency', '[{"company":"Effective Agency","company_id":null,"location":"Dallas-Fort Worth Metroplex","positions":[{"description":"","duration":"Jan 2021 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Effective Agency","title":"Chief Executive Officer"}],"url":""}]', '["Bill Bowman “Aparna is a pleasure to work with, very knowledgeable, and professional. She provided us with valuable follow through that helped us stay on track with our project. While she has been assisting us with web analytics for Healthy Transformation Nation, we have benefited from a greatly improved web presence and measurable subscriber growth. ”","Eshan I. “Aparna is an excellent hard worker. When stress levels where high, she powered through. These qualities are vital to an entrepreneur. Aparna is also a friendly person. She provides motivation and thinks positively. For example, when I presented my business for the FIRST time at Business Bootcamp, she gave me the motivation to give a great presentation. And it worked. ”"]']### Assistant: The agent's job is to provide strategic consulting and improve business performance through data analysis, process improvement, and consultation, and today the user is reaching out to the agent because they need assistance in leveraging digital marketing and business technologies for their own business growth.
### Human: Agent: ['Keith A. Nichols', "I am an accomplished Digital Marketing Professional with over 20 years' experience executing digital marketing strategy and programs in both client and agency roles. I have a proven record of expanding business and building consumer and brand relationships. I have also executed integrated digital marketing programs globally and am skillful in defining digital marketing audiences and segments for integrated on and offline campaigns.", 'Digital Marketing Professional - Educator - Speaker', 'Sekisui Diagnostics, LLC', '[{"company":"Sekisui Diagnostics, LLC","company_id":"sekisui-diagnostics-llc","industry":"Medical Equipment Manufacturing","location":"","positions":[{"description":"","duration":"May 2020 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"May 2020","subtitle":"Sekisui Diagnostics, LLC","title":"Digital Marketing Manager"}],"url":"https://www.linkedin.com/company/sekisui-diagnostics-llc"},{"company":"San Diego State University","company_id":"san-diego-state-university","location":"San Diego, California, United States","positions":[{"description":"Providing Students the skills & traits necessary to be excellent digital marketing professionals Providing Students the skills & traits necessary to be excellent digital marketing professionals","duration":"Jan 2021 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"San Diego State University","title":"Adjunct Instructor"}],"url":"https://www.linkedin.com/company/san-diego-state-university"}]', '["Trish Arellano “Keith brings a wealth of knowledge, hard work, positivity and humor to his role, which enables him to effectively collaborate with internal, external and cross-functional teams for optimal results. He well understands and manages the balance of performance and cost effectiveness in the paid digital arena, and he comfortably spans the spectrum of leadership and hands on expertise. A solid member of any marketing group, I highly recommend Keith, and I’d be happy to have him on my team again in the future!”","Shannon Robinson “Just have to say, I love having Keith on my team. I don\'t think a more positive and \\"bright side\\" looking person you will meet. He\'s always willing to take time out of his busy schedule to answer questions or help with a project. Keith knows his stuff (paid search marketing) and is always looking for ways to improve and broaden his skill set. Like most of us in corporate marketing, Keith really knows how to roll with the punches. He understands the importance of SEO and SEM working together, and how by working together we are able to improve ROI for all of our business units. What more can I say? Keith\'s the bomb and I\'m so glad to have met him and continue to enjoy working with him.”"]'] User: ['Jessica Sheahan Dipple', "My verbal, organizational & administrative skills, in addition to my expertise in social media, copy writing/editing, marketing & promotions, make me a strong talent in the online marketing field. I am known for successfully concepting, producing & implementing new & exciting social media marketing strategies which promote brand growth & monetize a brand's online platforms.", 'Creative Lead', 'Jess Does Digital', '[{"company":"Jess Does Digital","company_id":null,"location":"Chicago, Illinois","positions":[{"description":"Jess Does Digital offers complete Photography and Digital Marketing services to start-ups, SMBs and Fortune 500 companies. With both agency and brand experience, Jess Does Digital brings a balance to the table that’s often unseen and affords results such as 750% increase in profile and site visits that clients crave!","duration":"Oct 2018 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Jess Does Digital","title":"CEO & Creative Director"}],"url":""},{"company":"Molecule","company_id":"moleculesleep","location":"Chicago, Illinois","positions":[{"description":"","duration":"Mar 2018 Oct 2018 8 months","duration_short":"8 months","end_date":"Oct 2018","start_date":"Mar 2018","subtitle":"Molecule","title":"Director of Social Media"}],"url":"https://www.linkedin.com/company/moleculesleep"},{"company":"CareerBuilder","company_id":"careerbuildercom","location":null,"positions":[{"description":"","duration":"Feb 2017 Mar 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2018","start_date":"Feb 2017","subtitle":"CareerBuilder","title":"Sales Engineer"},{"description":"","duration":"Nov 2015 Feb 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Feb 2017","start_date":"Nov 2015","subtitle":"CareerBuilder","title":"Social Media Manager"}],"url":"https://www.linkedin.com/company/careerbuildercom"},{"company":"ALYCE Paris","company_id":"alyce-paris","location":"Morton Grove, IL","positions":[{"description":"","duration":"Jun 2015 Nov 2015 6 months","duration_short":"6 months","end_date":"Nov 2015","start_date":"Jun 2015","subtitle":"ALYCE Paris","title":"Digital Strategist & Social Media Manager"}],"url":"https://www.linkedin.com/company/alyce-paris"},{"company":"Sears Holdings Corporation","company_id":"sears","location":"Chicago, Illinois","positions":[{"description":"- Moderate social media accounts for Sears and Kmart including Facebook, Twitter, Google+, Youtube, Instagram, Vine and Shop Your Way - Engage with members of the Sears and Kmart social media community to drive online sales - Produce Vine and Instagram videos for Sears and Kmart- Collaborate with team members to concept social media strategy across platforms","duration":"Jun 2014 Jun 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2015","start_date":"Jun 2014","subtitle":"Sears Holdings Corporation","title":"Social Media Moderator"}],"url":"https://www.linkedin.com/company/sears"},{"company":"Weigel Broadcasting","company_id":null,"location":null,"positions":[{"description":"- Manage seven unique Facebook pages- Responsible for the voice of each unique brand across social media networks- Populate platforms with well-researched, compelling and audience-specific content - Deliver high engagement rates - Familiarity with the brands of all Weigel’s stations, programming and schedules across markets- Grew the amount of fans to all of Weigel’s pages and increased each station’s Facebook reach- Track and send bi-weekly reports detailing social trends and brand growth- Familiar in utilizing social media tools and interpreting analytics including HootSuite, EdgeRank, Klout, Facebook and Twitter Metrics","duration":"Oct 2013 Jun 2014 9 months","duration_short":"9 months","end_date":"Jun 2014","start_date":"Oct 2013","subtitle":"Weigel Broadcasting","title":"Social Media Specialist"},{"description":"- Organize all outside media campaigns- Negotiate contracts- Monitor all radio, transit, bulletin, print and cable executions - Compose quarterly budgets for media campaigns (Co-Op Periods)- Manage relationships with syndicators and vendors- Oversee the social media for four networks - Create social media content across multiple platforms such as Facebook and Twitter - Interpret social media metrics through Pages, EdgeRank and Klout - Project manage events station events (parades, talent visits, etc.)- Software programs: Word, Excel, PowerPoint, Outlook, Photoshop, Basecamp","duration":"Jul 2012 May 2014 1 year 11 months","duration_short":"1 year 11 months","end_date":"May 2014","start_date":"Jul 2012","subtitle":"Weigel Broadcasting","title":"Marketing Coordinator"}],"url":""},{"company":"The Chicago Firehouse Restaurant","company_id":null,"location":"Chicago, IL","positions":[{"description":"- Negotiate private dining contracts- Oversee event set-up - Hostess for events and for the dining room - Customer relations- Front of House etiquette - Manage budget - Assist clients with menu selection - Manage a team of servers and busboys during events","duration":"Sep 2011 Jul 2012 11 months","duration_short":"11 months","end_date":"Jul 2012","start_date":"Sep 2011","subtitle":"The Chicago Firehouse Restaurant","title":"Private Dining Sales Coordinator"}],"url":""},{"company":"The Cook County Sheriff\'s Department","company_id":null,"location":"","positions":[{"description":"","duration":"2011 2011 less than a year","duration_short":"less than a year","end_date":"2011","start_date":"2011","subtitle":"The Cook County Sheriff\'s Department","title":"Legal and Labor Affairs Intern"}],"url":""}]', '["“Jessica is a phenomenal employee and partner. Her sense-of-urgency, sharp mind and professional integrity were valued by me and the many clients and partners we worked with. I could always count on her to \\"get the job done well\\" and she accepted \\"out-of-scope for her role\\" projects, with grace. Jess is the the consummate professional and a pleasure to work with. She will always be welcomed on my Team, if I\'m lucky enough to work with her in the future.”","“Jessica was very detailed-oriented and produced great results for Weigel Broadcasting”"]']### Assistant: The agent's job is to execute digital marketing strategies and programs, and today, the agent is reaching out to the user to discuss potential collaboration on implementing new and exciting social media marketing strategies for brand growth and monetization.
### Human: Agent: ['Ben Wade', "We're a small web hosting company located in Cincinnati Ohio. We provide Shared, E-Commerce, Reseller, VPS and Dedicated web hosting services to small and medium sized businesses. Ask us about our Affiliate program that beats any in the industry!We have a BBB rating of A+ since early 2006Specialties: Project management skills, several years of business experience, web developing, web hosting, and server management.", 'B.F.A at University of Cincinnati, (College-Conservatory of Music)', 'All Web Now', '[{"company":"All Web Now","company_id":"allwebnow","industry":"Internet Publishing","location":"Cincinnati Area, KY","positions":[{"description":"- Web design, and development- Server management and Setup- Corporate Email services and support- Customer support, and services offered to nationwide clients.- Worked with streaming technology and servers for online media.- Advanced knowledge and Experience in E-Commerce and setting up:Online storefront shopping carts (Woocommerce, Stripe.com, Google Checkout, Paypal , etc.) - Merchant Accounts and Gateways Include:- Offer SSL certificates for secured online transactions","duration":"Sep 2001 - Present 20 years 3 months","duration_short":"20 years 3 months","end_date":"Present","start_date":"Sep 2001","subtitle":"All Web Now","title":"Owner"}],"url":"https://www.linkedin.com/company/allwebnow"},{"company":"Michelman","company_id":"michelman","location":"","positions":[{"description":"","duration":"2014 2018 4 years","duration_short":"4 years","end_date":"2018","start_date":"2014","subtitle":"Michelman","title":"Intranet Developer"}],"url":"https://www.linkedin.com/company/michelman"},{"company":"FedEx Ground","company_id":"fedex-ground","location":"","positions":[{"description":"Scanned packages Scanned packages","duration":"1997 2000 3 years","duration_short":"3 years","end_date":"2000","start_date":"1997","subtitle":"FedEx Ground","title":"swak"}],"url":"https://www.linkedin.com/company/fedex-ground"}]', '["Ethan Gardner “I have used Ben\'s hosting services dating back to the first website I ever created. As I gained notoriety as a professional, Ben\'s services kept growing with me and are an indispensable part of my career as a web designer. I have referred several other business to All Web Now because Ben offers great value and is always quick to respond to inquiries.”","Lewis Riley “I recommend All Web Now for any individual or small business web hosting / email hosting needs. Ben does an excellent job of walking clients through the process of setting up a website and getting \\"online\\" fast. I\'ve never had to wait longer than 24 hours for a problem to be resolved, and Ben is always very clear about what went wrong and what the solution is. If you want someone who actually cares about your site and your needs then contact Ben Wade and All Web Now.”"]'] User: ['Rebecca Cook', 'I am a senior at Southeastern University working towards my B.A. in Digital Journalism. I have experience in both broadcast production and public relations. I am an extremely passionate and driven person who works well with others. Please contact me at rebeccalynncook22@gmail.com.', 'Content Creator', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"United States","positions":[{"description":"Works to create digital content and websites for small businesses, creators, freelancers, etc. Works to create digital content and websites for small businesses, creators, freelancers, etc.","duration":"Jul 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Self-employed","title":"Digital Designer"}],"url":""},{"company":"Southeastern Conference","company_id":"southeasternconference","location":null,"positions":[{"description":"Experience operating cameras at sporting events. Experience working in control room operating graphics, replay, and building packages.","duration":"Jan 2019 Sep 2020 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2020","start_date":"Jan 2019","subtitle":"Southeastern Conference","title":"Production Student Position"},{"description":"Assist the SEC Communications Staff and Media Coordination Committee with press operations before, during, and after games. Deliver stats for media and well as assist in the production of the post-game press conferences.","duration":"Mar 2020 Mar 2020 1 month","duration_short":"1 month","end_date":"Mar 2020","start_date":"Mar 2020","subtitle":"Southeastern Conference","title":"SEC Media Assistant"}],"url":"https://www.linkedin.com/company/southeasternconference"},{"company":"UK Athletics","company_id":null,"location":"University of Kentucky","positions":[{"description":"","duration":"Aug 2019 Aug 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2020","start_date":"Aug 2019","subtitle":"UK Athletics","title":"Public Relations"}],"url":""},{"company":"PrepSpin Productions","company_id":"prepspin-productions","location":"Lexington, Kentucky, United States","positions":[{"description":"Interview athletes and coaches during basketball games on livestream broadcast. Interview athletes and coaches during basketball games on livestream broadcast.","duration":"Jan 2016 May 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2017","start_date":"Jan 2016","subtitle":"PrepSpin Productions","title":"Sideline Reporter"}],"url":"https://www.linkedin.com/company/prepspin-productions"}]', '["Kakie Urch “Rebecca, a student athlete in two sports (track and field and basketball) during her college career, was a student in my advanced Multimedia Storytelling class at University of Kentucky. Her work at the best-in-class sports media area of UK Athletics and her participation in our rigorous broadcast multimedia courses that produce radio and television broadcasts and podcast put her at the top of the class -- on the first day. She is a professional, dedicated to learning, executing and understanding all parts of the media workflow and mastering them all. She has a strong on-air presence and does live standups, sports/news shooting and deadline filing with ease. It was a joy to have her in the class. She transferred from our shop to Florida to play basketball (where her team won the championship!). Strong endorsement for this young woman. ”","Gary Foxworth “Rebecca worked for me in the University of Kentucky Sports Video department for 2 years. She is hard working, a great communicator, and is very coachable. She was comfortable filling in wherever we needed her and always wanted to learn more about the industry. Rebecca got along great with everyone on our staff. I am confident she would be a great person to hire, as I know she would fulfill the tasks provided to her professionally and on time.”","Tim Letcher “Rebecca worked for us in the University of Kentucky Athletic Department for two years. She was always eager and willing to help with anything that needed to be done. We gave Rebecca a number of tasks during her time in the department and she always exceeded expectations. She was willing to go the extra mile to do even more than was asked of her. Rebecca has a very bright future in the professional world. I highly recommend Rebecca.”"]']### Assistant: The agent's job is to provide web hosting services to small and medium-sized businesses. Today, the user is reaching out to the agent because they need assistance in creating a digital content website for their small business.
### Human: Agent: ['Jeff Fitcher', 'Experienced President with a demonstrated history of working in the recreational facilities and services industry. Skilled in Budgeting, Landscaping, Sales, Pest Control, and Turf Management. Strong business development professional with a Associate focused in Golf Course Management - Agronomy from Horry-Georgetown Technical College.', 'President at Coastal Floratine, Inc', 'Coastal Floratine, Inc.', '[{"company":"Coastal Floratine, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2006 - Present 15 years 6 months","duration_short":"15 years 6 months","end_date":"Present","start_date":"Nov 2006","subtitle":"Coastal Floratine, Inc.","title":"President"}],"url":""},{"company":"Floratine of the Carolinas","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2005 Nov 2006 1 year 11 months","duration_short":"1 year 11 months","end_date":"Nov 2006","start_date":"Jan 2005","subtitle":"Floratine of the Carolinas","title":"Sales Manager"}],"url":""},{"company":"Chevy Chase Club","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2002 Dec 2004 3 years","duration_short":"3 years","end_date":"Dec 2004","start_date":"Jan 2002","subtitle":"Chevy Chase Club","title":"Assistant Golf Course Manager"}],"url":""},{"company":"The Dunes Golf & Beach Club","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2000 Dec 2001 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2001","start_date":"Jun 2000","subtitle":"The Dunes Golf & Beach Club","title":"Assistant Superintendent"}],"url":""}]', '["Michael Gildea “Jeff is a great manager and encouraged his staff to work as a team.”","Dave McGhee “Jeff and Coastal Floratine are a great value to your golf course. They provide a great product line, exceptional service and are always willing to assist you in your needs as a turf grass manager.”"]'] User: ['Sal Rodriguez', 'Leader on strategic golf course renovation', '--Golf Course, Landplan,and Housing Developement ,specialist on turf reduction for water conservation,', 'Dine', '[{"company":"Dine","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2014 - Present 7 years 4 months","duration_short":"7 years 4 months","end_date":"Present","start_date":"Sep 2014","subtitle":"Dine","title":"Leisure trail"}],"url":""},{"company":"Diamond Golf Group","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1976 - Present 45 years 4 months","duration_short":"45 years 4 months","end_date":"Present","start_date":"Sep 1976","subtitle":"Diamond Golf Group","title":"President And Ceo"}],"url":""}]', '["Gabriel Robles-Velarde “Sal\'s resume is overwhelming. The very best there is at building spectacular golf courses. Works only with the best designers! Jack Greg, the best!!”","GREGORIO URBINA NIETO “RECOMIENDO A DIAMOND GROUP COMO UNA EMPRESA DE MUCHO PRESTIGIO EN LA CONSTRUCCION DE CAMPOS DE GOLF A NIVEL MUNDIAL.”"]']### Assistant: The agent's job is to provide exceptional service and assistance to turf grass managers, and today the user is reaching out to the agent because they need strategic advice on turf reduction for water conservation in their golf course renovation project.
### Human: Agent: ['Tom Hicks, PMP', 'Ambitious and dedicated professional with hands-on expertise in planning, developing, and executing mission-critical solutions that support program management lifecycle. Skilled in managing global cross-functional teams in executing mission critical programs from initial planning phase to final deployment. Strong communicator with keen ability to collaborate with stakeholders to translate program needs into viable solutions that enhance ROI. Adept at conducting research to identify new revenue opportunities, establish program schedules, author project plans/schedules and coordinate efforts of internal/external resources to achieve business objectives. Creative problem solver able to manage diverse programs and projects spanning technical, logistics and maintenance initiatives. Astute leader skilled at forging partnerships with key decision makers and negotiating/managing multimillion-dollar contracts. Highly qualified and experienced in supporting multiple aviation-related systems, procedures and guidelines.', 'Project Manager', 'Airbus U.S. Space and Defense', '[{"company":"Airbus U.S. Space and Defense","company_id":"airbusgroup","industry":"Aviation & Aerospace","location":"","positions":[{"description":"","duration":"Apr 2019 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Apr 2019","subtitle":"Airbus U.S. Space and Defense","title":"Project Manager"}],"url":"https://www.linkedin.com/company/airbusgroup"},{"company":"City of Fort Worth","company_id":"city-of-fort-worth","location":"","positions":[{"description":"","duration":"Oct 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Oct 2021","subtitle":"City of Fort Worth","title":"Board Member- Aviation Advisory Board"}],"url":"https://www.linkedin.com/company/city-of-fort-worth"},{"company":"Envoy Air","company_id":"envoyair","location":"","positions":[{"description":"","duration":"Oct 2017 Apr 2019 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2019","start_date":"Oct 2017","subtitle":"Envoy Air","title":"Captain/ Pilot"}],"url":"https://www.linkedin.com/company/envoyair"},{"company":"Elbit Systems of America","company_id":"elbitsystemsofamerica","location":"","positions":[{"description":"","duration":"Nov 2014 Oct 2017 3 years","duration_short":"3 years","end_date":"Oct 2017","start_date":"Nov 2014","subtitle":"Elbit Systems of America","title":"Program Manager"}],"url":"https://www.linkedin.com/company/elbitsystemsofamerica"},{"company":"Insitu, Inc.","company_id":"insitu-inc","location":"","positions":[{"description":"","duration":"May 2013 Nov 2014 1 year 7 months","duration_short":"1 year 7 months","end_date":"Nov 2014","start_date":"May 2013","subtitle":"Insitu, Inc.","title":"Program Manager"}],"url":"https://www.linkedin.com/company/insitu-inc"},{"company":"US Army","company_id":"us-army","location":"","positions":[{"description":"","duration":"Feb 1989 May 2013 24 years 4 months","duration_short":"24 years 4 months","end_date":"May 2013","start_date":"Feb 1989","subtitle":"US Army","title":"Aviation Officer"}],"url":"https://www.linkedin.com/company/us-army"}]', '["Michelle Lopez RN,JD,LLM(CPT) “To Whom It May Concern: Thomas Hicks is an exceptional leader. I had the opportunity to study and attend MBA classes. Hard worker and Dependable Michelle Lopez RN”","Dan Donati “I have known Tom Hicks for many years and I have found him to be highly competent, innovative, and dedicated. Tom is a self-directed leader and a take-charge person who is able to find resolutions to difficult challenges and then present creative solutions and communicate the benefits clearly and succinctly. Also, it is not often that you will find these attributes in a more loyal and selfless colleague than Tom.”"]'] User: ['Nicholas Bromelow', 'Military Veteran with over 14 years of proven experience in aviation operations, logistics, and preventativemaintenance. Technical Inspector for 5 years total of experience on AH-64E. Strong operations professional graduated from Wicksburg High School. Certified airframe and powerplant mechanic', 'AH-64 Armament, Electrical and Avionics Systems Repairer / AH-64E Technical Inspector/ Maintenance Manager/ A&P mechanic', 'L3Harris Technologies', '[{"company":"L3Harris Technologies","company_id":"l3harris-technologies","industry":"Defense and Space Manufacturing","location":"Greenville, Texas, United States","positions":[{"description":"","duration":"Sep 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Sep 2021","subtitle":"L3Harris Technologies","title":"Mechanic B"}],"url":"https://www.linkedin.com/company/l3harris-technologies"},{"company":"US Army Bravo Company 615th Aviation Support Battalion","company_id":"us-army","location":"Fort Hood, Texas, United States","positions":[{"description":"Manages 12 personnel with a variety of tasks. Manages personnel work, personal, and professional issues and goals.Interacts with a larger number of soldiers and oversees equipment and property. may have one or more team leads under their leadership. Is responsible for developing, maintaining and utilizing the full range of his soldiers\' potential. Manages 12 personnel with a variety of tasks. Manages personnel work, personal, and professional issues and goals.Interacts with a larger number of soldiers and oversees equipment and property. may have one or more team leads under their leadership. Is responsible for developing, maintaining and utilizing the full range of his soldiers\' potential.","duration":"Sep 2020 Sep 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2021","start_date":"Sep 2020","subtitle":"US Army Bravo Company 615th Aviation Support Battalion","title":"Section Manager"}],"url":"https://www.linkedin.com/company/us-army"},{"company":"US Army Delta Troop 7-17 Aviation Combat Squadron","company_id":"us-army","location":"Fort Hood, Texas, United States","positions":[{"description":"The Technical Inspector, Aircraft is responsible for ensuring that assigned aircraft are maintained within required specifications and are airworthy before operation. Inspects repairs and modification of aircraft structures, structural components, weapon systems, sighting systems, avionics, and engines of complex to extreme difficulty.Evaluates personnel, including verification of skills, training and experience.Performs audits and inspections of work centers and ongoing maintenance actions, procedures, equipment and facilities.Examines parts and components for conformance to design specification to determine serviceability; serviceable, unserviceable-reparable, unserviceable-nonreparable, affixing completed appropriate form/tag for disposition; return to stock, route to appropriate shop for repair and/or turn-in.Form/tag will contain comment relative to evaluation and be stamped by the Inspector.Monitors timeliness and applicability of maintenance technical data and technical library.Manages the material deficiency and technical order improvement program.Initiates and reviews quality deficiency reports, technical deficiency reports and hazardous material reports, ensuring that they are accurate, clear, concise and comprehensive.Conducts safety inspections, training, and drills. Inspects and verifies proper completion and documentation of safety and flight discrepancies.Ensures compliance with aircraft configuration control, Army oil analysis Program and test measuring diagnostic equipment calibration.Provides lower level technicians guidance in aircraft repair and technical inspection techniques and procedures according to directives, technical manuals, work standards and operational policies throughout all aircraft modifications and/or maintenance efforts.Prepares evaluations, special reports, and records pertaining to aircraft maintenance repair and related activities.Make entries in aircraft logs and records.","duration":"Aug 2016 Dec 2019 3 years 5 months","duration_short":"3 years 5 months","end_date":"Dec 2019","start_date":"Aug 2016","subtitle":"US Army Delta Troop 7-17 Aviation Combat Squadron","title":"Technical Inspector"}],"url":"https://www.linkedin.com/company/us-army"},{"company":"Delta Company 1-299th Arb US ARMY","company_id":null,"location":"Fort Lewis, Washington, United States","positions":[{"description":"","duration":"Nov 2008 Dec 2015 7 years 2 months","duration_short":"7 years 2 months","end_date":"Dec 2015","start_date":"Nov 2008","subtitle":"Delta Company 1-299th Arb US ARMY","title":"Armament electrical avionics systems maintainer"}],"url":""}]', '["Eric Curfman, PMP “As Nicholas\'s production manager, I could always count on him to complete tasks correctly and efficiently. Trusted and reliable, definitely a \\"go-to\\" team member. ”","James Toquero “Nicholas is a knowledgeable and hard working avionics repair man, with an extensive background with troubleshooting. He’s also an exceptional leader by teaching by example to his junior co-works and providing his professional input. I would highly recommend Nicholas for any avionics maintenance position or maintenance leadership position. ”"]']### Assistant: The agent's job is to manage global cross-functional teams in executing mission-critical programs, while the user is reaching out to the agent because they need assistance in troubleshooting avionics systems for a maintenance project.
### Human: Agent: ['Susan Misukanis', 'TopRank Marketing B2B content is:- FINDABLE - Thanks to Optimization- CREDIBLE - with B2B influencer view points- INSPIRING epic experiences!We’re proud to be building a legacy of bold and brave B2B/tech marketers, clients, partners and team members - who truly value Breaking Free! We:- FIST BUMP when celebration is well deserved- COUNSEL when nearing a cliff’s edge- DRIVE hard when the going gets toughDo you value:- RESULTS - Big results?- LEARNING - in order to level WAY up!And- TRUTH - the basis of the strongest relationships! If yes, then let’s shake hands.Together we can bring a lasting thumbprint to our growing community of B2B marketers who are breaking free!', 'Founder & President @TopRank. Breaking B2B Marketing Free with Optimized (Influencer-Integrated) Inspiring Content!', 'TopRank Marketing', '[{"company":"TopRank Marketing","company_id":"toprank-online-marketing","industry":"Marketing Services","location":null,"positions":[{"description":"As President of TopRank I am honored to be surrounded by a team of digital marketing professionals. This team\'s influencer, content, social and search marketing talents power our B2B client\'s growth - measurably year over year. I smile each day I enter our work environment because I know it\'s true that the TopRank team is dedicated to generating rockin\' results for clients, company, self & community.Our values of Truth, Results and Learning shine through in all that we do and at every level of the organization!On a daily basis I have the pleasure of enabling my team to:- successfully measure what works & what needs work- effectively integrate an influencer, content, social and search mix- develop and deploy killer creativeBottom line, my commitment lies in helping my team impact TopRank clients in the most positive way possible.","duration":"2001 - Present 20 years","duration_short":"20 years","end_date":"Present","start_date":"2001","subtitle":"TopRank Marketing","title":"President"},{"description":"","duration":"Jan 2000 - Present 21 years 11 months","duration_short":"21 years 11 months","end_date":"Present","start_date":"Jan 2000","subtitle":"TopRank Marketing","title":"President"}],"url":"https://www.linkedin.com/company/toprank-online-marketing"},{"company":"Innuity","company_id":null,"location":"MN","positions":[{"description":"","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"Innuity","title":"VP of Marketing"}],"url":""},{"company":"IT Radar","company_id":null,"location":"","positions":[{"description":"","duration":"1999 2000 1 year","duration_short":"1 year","end_date":"2000","start_date":"1999","subtitle":"IT Radar","title":"VP of Marketing"}],"url":""},{"company":"CCI/Triad","company_id":null,"location":"Austin, TX","positions":[{"description":"","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"CCI/Triad","title":"Director of Marketing"}],"url":""},{"company":"ADP","company_id":null,"location":"MN","positions":[{"description":"","duration":"1995 1998 3 years","duration_short":"3 years","end_date":"1998","start_date":"1995","subtitle":"ADP","title":"Director of Marketing"}],"url":""}]', '["Hal Werner “Susan was a huge help in our first forays into influencer marketing. She helped guide us through the best types of content to create for our influencer-based content marketing initiatives, how to engage, how to repurpose our anchor content and how to make all the pieces work together for maximum results. We worked on several content initiatives together, including some of the more successful lead-generation pieces our company has run. If you’re considering content marketing with influencers, talk to Susan. It’ll be worth your time.”","Lee Odden “Susan is one of those rare public relations professionals that can really emphasize actionable results from a PR campaign. She has a firm grasp of the marketing value of PR as well as creative ways to extend the usefulness of any marketing program well beyond what most firms offer.”"]'] User: ['Aaron Rector', '10+ years of content marketing, specializing in content strategy, branding, video, social & paid media.', 'Digital Marketing \| Recruitment Marketing \| Employer Branding \|', 'Walmart Global Tech', '[{"company":"Walmart Global Tech","company_id":"walmartglobaltech","location":"Dallas-Fort Worth Metroplex","positions":[{"description":"","duration":"Dec 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Dec 2021","subtitle":"Walmart Global Tech","title":"Recruitment Marketing Manager - Global Tech"}],"url":"https://www.linkedin.com/company/walmartglobaltech"},{"company":"The Standard Real Estate","company_id":"the-standard-real-estate","location":"Dallas, Texas","positions":[{"description":"-Voted as one of D Magazine’s Best Real Estate Agents by peers & clients in 2020.-Serve my clients to help them understand the Dallas area and find the best location for their needs.-Work with local businesses to connect with clients as well as for marketing purposes. -Voted as one of D Magazine’s Best Real Estate Agents by peers & clients in 2020.-Serve my clients to help them understand the Dallas area and find the best location for their needs.-Work with local businesses to connect with clients as well as for marketing purposes.","duration":"Aug 2019 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Aug 2019","subtitle":"The Standard Real Estate","title":"Realtor"}],"url":"https://www.linkedin.com/company/the-standard-real-estate"},{"company":"Southlake Integrative Wellness Center","company_id":"southlake-integrative-wellness-center","location":"Southlake, Texas, United States","positions":[{"description":"-Manage HR & hiring needs: 5 hires since 2020 & lowered attrition of team.-Monitor employees schedules and facilitate yearly reviews for a team of 12. -Improve our employee benefits & perks through listening sessions with employees. -Set & achieved sales goals by creating sales campaigns.-Leverage Google digital ads for client attraction. -Lead quarterly company wide all hands meetings. -Develop a comprehensive digital marketing strategy.-Create consistent brand strategy across paid media, social, web and other channels.","duration":"Nov 2019 Dec 2021 2 years 2 months","duration_short":"2 years 2 months","end_date":"Dec 2021","start_date":"Nov 2019","subtitle":"Southlake Integrative Wellness Center","title":"Operations & Marketing Manager"}],"url":"https://www.linkedin.com/company/southlake-integrative-wellness-center"},{"company":"BuzzShift","company_id":"buzzshift","location":"Dallas, Texas","positions":[{"description":"-Delivered the highest customer service, support and communication to our clients. -Led team projects to define client goals and create strategies, deliverables and timelines for each.-Used research data, identified channels, strategies and budget for optimized paid media strategy.-Led discussion around detailed strategy deck deliverables to client stakeholders.-Leveraged project management tools (Trello & Slack ) for tracking and information sharing. -Delivered the highest customer service, support and communication to our clients. -Led team projects to define client goals and create strategies, deliverables and timelines for each.-Used research data, identified channels, strategies and budget for optimized paid media strategy.-Led discussion around detailed strategy deck deliverables to client stakeholders.-Leveraged project management tools (Trello & Slack ) for tracking and information sharing.","duration":"Oct 2018 Feb 2019 5 months","duration_short":"5 months","end_date":"Feb 2019","start_date":"Oct 2018","subtitle":"BuzzShift","title":"Senior Digital Marketing Content Strategist"}],"url":"https://www.linkedin.com/company/buzzshift"},{"company":"Anaplan","company_id":"anaplan","location":"San Francisco, California","positions":[{"description":"As Sr member of the Talent Acquisition team, Aaron led the TA team in building a new employer brand and recruitment marketing strategy.-Led monthly coaching and mentoring sessions with early career team members. -Leveraged all marketing and content types available to attract talent to come work at Anaplan. -Served as project lead for career site redesign & new platform implementation. -Created a digital strategy across all platforms for growing candidate pipelines for recruiters. As Sr member of the Talent Acquisition team, Aaron led the TA team in building a new employer brand and recruitment marketing strategy.-Led monthly coaching and mentoring sessions with early career team members. -Leveraged all marketing and content types available to attract talent to come work at Anaplan. -Served as project lead for career site redesign & new platform implementation. -Created a digital strategy across all platforms for growing candidate pipelines for recruiters.","duration":"May 2017 Oct 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2018","start_date":"May 2017","subtitle":"Anaplan","title":"Global Head of Employer Branding & Recruitment Marketing"}],"url":"https://www.linkedin.com/company/anaplan"},{"company":"Proactive Talent Strategies, LLC","company_id":"proactive-talent","location":"Cedar Park, Texas","positions":[{"description":"• Develop marketing and communications strategies, including employee activation, digital and social media marketing programs and marketing campaigns, to drive employee engagement and employer branding• Conduct research, identify existing gaps and provide recommendations on employee engagement, employer brand and communications strategies for execution• Collaborate and advise key stakeholders and senior leadership on how to best utilize digital marketing communications and storytelling strategies to tell authentic culture and employee experience stories• Partner across the client organization to manage day-to-day planning and execution of marketing efforts to support brand and hiring initiatives","duration":"Oct 2016 Jul 2017 10 months","duration_short":"10 months","end_date":"Jul 2017","start_date":"Oct 2016","subtitle":"Proactive Talent Strategies, LLC","title":"Employer Brand Consultant"}],"url":"https://www.linkedin.com/company/proactive-talent"},{"company":"Cisco","company_id":"cisco","location":"","positions":[{"description":"As part of the Talent Brand team, Aaron worked on executing Cisco\'s recruitment marketing strategy. * Focusing on LinkedIn Content and Job Strategy. Including leading several successful lead capture campaigns. * New video campaign for Engineering Recruiting* Executed Recruitment marketing and Talent Brand Campaign for Global Virtual Sales team, including lead capture, video production, and more.* Project lead for Career site redesign project. A massive project to take Cisco.com/careers from a 4 year old site to a modern, responsive designed, content driven, intuitive site for candidates to quickly find information on culture, perks & benefits, and details of different job areas within Cisco.* Part of ATS implementation team to help transition to new Job platform. * Worked with key stakeholders to assess hiring need and create a strategy across digital platforms to utilize content and spend to drive the biggest impact on lead generation.","duration":"Sep 2015 Oct 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2016","start_date":"Sep 2015","subtitle":"Cisco","title":"Sr Talent/Employer Brand Manager"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"SAP","company_id":"sap","location":null,"positions":[{"description":"Part of the Global Employment Branding Team at SAP to execute social media and web marketing strategies for employer brand and implementation of strategic recruiting campaignsCollaborate with functional sourcing and recruiting groups, as a technical search and recruitment marketing expert, on strategy and implementation for technical and sales pipeline generation efforts globallyProvide day-to-day team member oversight, inclusive of communicating overall team progressWork as part of Global Talent Acquisition Leadership to redefine the process and strategy for SAP Recruiting and technology systems","duration":"Jun 2014 Sep 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2015","start_date":"Jun 2014","subtitle":"SAP","title":"Director of Social Recruiting"},{"description":"Responsible for assisting and producing content for/in* Social recruiting strategy* Social media branding and strategy* Employment branding* Career site – branding and candidate experience• Content curation and community monitoring/posting* Video production for recruiting* Jobs2Web managmenthttp://www.youtube.com/CarrersAtSF","duration":"Mar 2012 May 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2014","start_date":"Mar 2012","subtitle":"SAP","title":"Content Producer for Recruiting Programs"}],"url":"https://www.linkedin.com/company/sap"},{"company":"SuccessFactors, an SAP Company","company_id":"sapsuccessfactors","location":"Austin, TX","positions":[{"description":"Responsible for assisting and producing content for/in* Social recruiting strategy* Social media branding and strategy* Employment branding* Career site – branding and candidate experience• Content curation and community monitoring/posting* Video production for recruiting* Jobs2Web managmenthttp://www.youtube.com/CarrersAtSF Responsible for assisting and producing content for/in* Social recruiting strategy* Social media branding and strategy* Employment branding* Career site – branding and candidate experience• Content curation and community monitoring/posting* Video production for recruiting* Jobs2Web managmenthttp://www.youtube.com/CarrersAtSF","duration":"Mar 2012 Sep 2013 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2013","start_date":"Mar 2012","subtitle":"SuccessFactors, an SAP Company","title":"Content Producer, Strategic Programs"}],"url":"https://www.linkedin.com/company/sapsuccessfactors"},{"company":"LIFE Outreach International","company_id":"life-outreach-international","location":"","positions":[{"description":"A Television production company that produces the daily program LIFE Today with James & Betty Robison.Use Final Cut Pro and After Effects to produce numerous videos every month to use as web content for social media.Directly assist in the strategy of our social media department.Work with constant hard deadlines and timetables. A Television production company that produces the daily program LIFE Today with James & Betty Robison.Use Final Cut Pro and After Effects to produce numerous videos every month to use as web content for social media.Directly assist in the strategy of our social media department.Work with constant hard deadlines and timetables.","duration":"Feb 2010 Aug 2011 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2011","start_date":"Feb 2010","subtitle":"LIFE Outreach International","title":"Associate Producer Web Video/Social Media"}],"url":"https://www.linkedin.com/company/life-outreach-international"},{"company":"Aaron Rector","company_id":null,"location":"Texas","positions":[{"description":"","duration":"2008 2011 3 years","duration_short":"3 years","end_date":"2011","start_date":"2008","subtitle":"Aaron Rector","title":"Video Producer/Editor"}],"url":""},{"company":"TeachOverseas","company_id":null,"location":"","positions":[{"description":"A company that hires teachers from the United States to teach English all over the world.Designed, taught, and assessed original curriculum.Implemented advanced organizational and administrative skills. Developed greater ability for adaptability, flexibility, and understanding.Expanded worldview through teaching English to local businesses and high-school students. A company that hires teachers from the United States to teach English all over the world.Designed, taught, and assessed original curriculum.Implemented advanced organizational and administrative skills. Developed greater ability for adaptability, flexibility, and understanding.Expanded worldview through teaching English to local businesses and high-school students.","duration":"Jul 2008 Jul 2009 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2009","start_date":"Jul 2008","subtitle":"TeachOverseas","title":"English Teacher"}],"url":""},{"company":"Ni Hao Are You","company_id":null,"location":"","positions":[{"description":"A cross-cultural exchange taking thirteen American college students to China for two months to document their experiences and interactions with a new culture.Organized, planned, and documented \\"excursions,\\" along with exec-producer. Trained and managed team of five videographers to shoot events along with myself.Captured footage and edited promo videos that aired on networks in China. A cross-cultural exchange taking thirteen American college students to China for two months to document their experiences and interactions with a new culture.Organized, planned, and documented \\"excursions,\\" along with exec-producer. Trained and managed team of five videographers to shoot events along with myself.Captured footage and edited promo videos that aired on networks in China.","duration":"Jan 2007 Aug 2007 8 months","duration_short":"8 months","end_date":"Aug 2007","start_date":"Jan 2007","subtitle":"Ni Hao Are You","title":"Videographer/Director"}],"url":""},{"company":"CineTel Films","company_id":null,"location":"","positions":[{"description":"An independent film company specializing in made for TV movies for stations such as The Sci-Fi Channel and Lifetime Television.Organized and scheduled daily meetings with directors and producers for our current projects.Read over scripts and did coverage to give heads of company detailed notes over projects.Contributed directly to script writing and revisions to films in progress. An independent film company specializing in made for TV movies for stations such as The Sci-Fi Channel and Lifetime Television.Organized and scheduled daily meetings with directors and producers for our current projects.Read over scripts and did coverage to give heads of company detailed notes over projects.Contributed directly to script writing and revisions to films in progress.","duration":"Jun 2005 Jan 2006 8 months","duration_short":"8 months","end_date":"Jan 2006","start_date":"Jun 2005","subtitle":"CineTel Films","title":"Assistant to the Head of Creative Development"}],"url":""}]', '["Karen Herman “I\'ve had the pleasure of working with Aaron for the past few years. He\'s very knowledgeable around social recruiting and talent acquisition at a strategic level. Aaron has implemented many new programs that have taken our recruiting strategy to another level, elevating our brand and proving the talent acquisition team with tools to help recruitment hire top talent. Aaron is true professional and team player. He\'s a great person to work with and highly talented and creative talent acquisition expert.”","Will Staney “When Aaron replied to my job posting for a content producer on Twitter by saying \\"Stop looking, I want the job,\\" I knew I had found the right guy to be on my team. While I originally hired Aaron for his skills as a video producer and graphic designer, Aaron quickly learned the in\'s and out\'s of social media, web marketing and employer branding. With his help, we were able to grow our Employer Brand social communities at SuccessFactors (SuccessFactors Careers) rapidly, and then over at SAP (Life at SAP). Aaron\'s leadership, creativity, and ability to work and learn quickly helped make my job easier. Aaron is a hard worker, passionate about what he does, executes on a mission and he is the type of person anyone would be lucky to have on their team.”"]']### Assistant: The agent's job is to provide consultation on content marketing strategies, and today the user is reaching out to the agent because they need guidance on optimizing their B2B influencer-based content marketing initiatives for maximum results.
### Human: Agent: ['Melissa Martin', 'Highly skilled business professional with extensive experience in fast-paced brand and category management environments. Effectively uses analytics with a concentration in globally branded consumer products. Successful at exceeding goals, streamlining daily operations, and leading consistent growth and development. Ability to complete complex projects and assignments and strategic planning. Detail oriented, coupled with the ability to build high performing teams.', 'Associate Manager Category Strategy at Stonyfield', 'Stonyfield', '[{"company":"Stonyfield","company_id":"stonyfield-farm","industry":"Food Production","location":"Londonderry, New Hampshire","positions":[{"description":"","duration":"Jan 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Stonyfield","title":"Associate Manager Category Strategy"}],"url":"https://www.linkedin.com/company/stonyfield-farm"},{"company":"The Yankee Candle Company, Inc.","company_id":"the-yankee-candle-company-inc-","location":"South Deerfield, MA","positions":[{"description":"Provide analytics for all FDM retailers excluding Wal-Mart. Key accounts include Meijer, Staples, CVS, BJ’s, Dollar General and Lowes Home Improvement. Stepped up to be the IRI Project Lead in creating custom data framework for Yankee Candle Portfolio. Successfully launched American Home by Yankee Candle at Meijer, CVS, BJ’s and Staples in 2015-2016.• CVS Launch:⁻ Conducted an analysis of CVS’ candle business, crafted financial slides, and presented to the Category Manager during several RFP meetings.⁻ Developed the pipeline, replenishment and retail sales estimates for the American Home Launch.⁻ Utilized my CVS account experience in guiding the team through the RFP/New item processes and pit falls at CVS.• IRI Project Lead for Yankee Candle Custom database.⁻ Created the category, sub-category, and brand hierarchy for Candle, Auto and Air Care categories. • Key Stakeholder in Meijer’s transition into American Home and the re-launch of Home Classics⁻ Developed Clearance cadence for HC to successfully transition to American Home.⁻ Developed the pipeline, replenishment and retail sales estimates for the American Home Launch.⁻ Worked with the American Home Brand Team and National Account Manager to secure unique collections for Meijer’s trend-end/endcap program. ⁻ Provide post promotional analysis as well as Seasonal reviews on trend-end performance.⁻ Attend and present at all Meijer planning meetings in Grand Rapids and in South Deerfield.⁻ In the Fall of 2015 stepped in to assist Director of Sales to manage Meijer while there was a gap in coverage","duration":"May 2015 Aug 2019 4 years 4 months","duration_short":"4 years 4 months","end_date":"Aug 2019","start_date":"May 2015","subtitle":"The Yankee Candle Company, Inc.","title":"Category Analytics"}],"url":"https://www.linkedin.com/company/the-yankee-candle-company-inc-"},{"company":"Acosta Sales & Marketing","company_id":"acosta","location":"Lincoln, RI","positions":[{"description":"• Managed analytics for +$100MM portfolio of brands including Starbucks, Clorox, Godiva, and Atkins Nutrition for CVS.• Created sales decks for annual ECRM. Attended and presented analytics to CVS Category managers and DMMs at all ECRM meetings with National Account Managers.• Created and implemented category review templates; including new item recommendations and dollar opportunity analysis.","duration":"Dec 2012 May 2015 2 years 6 months","duration_short":"2 years 6 months","end_date":"May 2015","start_date":"Dec 2012","subtitle":"Acosta Sales & Marketing","title":"Category Insights Manager CVS Team"}],"url":"https://www.linkedin.com/company/acosta"},{"company":"Nestle Purina Pet Care","company_id":"nestl-purina-north-america","location":null,"positions":[{"description":"Provided detailed market, trend, and performance analysis for 15 product lines and a total of 250+ items in pet care, pet food, and cat litter categories.Created and implemented monthly reports for the Atlantic Region resulting in labor costs savings by eliminating duplication of work.Selected as a preferred vendor at Big Y and Price Chopper enabling achievement of goals while meeting Purina\'s concurrently.Enabled changes in business strategies by establishing reporting and tracking metrics for 8 product categories.Expanded sales in Big Y stores, adding 23 new SKU items, dramatically increasing sales revenue, and expanding market share by 5 points within a year.Developed sku ranking reports for the Northeast Markets; enabling the retail force to utilize local market data in lieu of national rankings.Negotiated a market strategy to enable more effective application of marketing funds between vendor and wholesaler.Developed aisle flow analysis resulting in 3 years of compounded category growth in dollars and market share.Secured additional marketing funds to allow a retailer to decrease their retails while increasing base sales and dollar share.Successfully implemented EDLP pricing models to Demoulas, Big Y and Price Chopper while meeting margin requirements.Successfully utilize Nielsen, Spectra Data, Excel, and Demand Tech applications to increase ROI, sales and shareEnabled Northeastern team to win a total of 5 yearly performance-based awards. Individually won a Shaw\'s Customer Excellence Award when managing that account.Consistently exceeded sales volume and market share goals by 5-10%.Played a key role in capturing 40-70% market share based on market analysis.Recognized as an analyst subject matter expert; training new analysts on internal data reporting via Business Warehouse.Won Shaw\'s Customer Excellence Award for account management performance.","duration":"Oct 2001 Jan 2013 11 years 4 months","duration_short":"11 years 4 months","end_date":"Jan 2013","start_date":"Oct 2001","subtitle":"Nestle Purina Pet Care","title":"Category Analyst"},{"description":"Supervised, trained, and motivated a team of 8 Retail Sales Representatives.Managed retail sales programs; Supported each team member handling 100 store accounts including Wal-Mart, K-Mart, Target, Pet Smart and independent retail outlets.Managed and developed several team members that ranked nationally in the Top 20 in sales. Personally ranked in the Top 3 in productivity (out of 9 Sales Managers)","duration":"Jan 1999 Sep 2001 2 years 9 months","duration_short":"2 years 9 months","end_date":"Sep 2001","start_date":"Jan 1999","subtitle":"Nestlé Purina North America","title":"Retail Development Leader"},{"description":"Managed a sales territory comprised of 125 accounts. Responsible for developing promotions and managing trade development funds. Launched creative promotional programs and innovative marketing solutions.Led test marketing in Boston region at Top 500 Wal-Mart stores, Top 300 K-Mart stores, and premier Pets Mart locations.Led group effort that resulted in a 7% increase in profitability in the region.","duration":"Jan 1996 Jan 1999 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 1999","start_date":"Jan 1996","subtitle":"Nestlé Purina North America","title":"Retail Category Manager"}],"url":"https://www.linkedin.com/company/nestl-purina-north-america"},{"company":"ICD / HEARST CORPORATION","company_id":null,"location":"","positions":[{"description":"Oversaw NH and ME territory for distribution of 120 magazines including Cosmopolitan and Good Housekeeping. Managed key retailers and chains including Shop n Save.","duration":"Jan 1994 Jan 1996 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 1996","start_date":"Jan 1994","subtitle":"ICD / HEARST CORPORATION","title":"Territory Manager"}],"url":""}]', '["“I\'ve had the pleasure of working with Melissa for almost 10 years with Nestle Purina. She is an expert at compiling and explaining complex data to customers and to internal teams, in a way they can understand. She is a data savvy analyst, able to forecast, analyze market trends, conduct competitive assessments, sell in new items, measure promotion effectiveness and uncover opportunities using the What, So What and Now What approach to provide recommendations. She is proactive in contributing as a team member and is an asset in helping and developing others. If I were to create my dream team, Melissa would be the first person Id ask to be on! ”","“Melissa is a highly experienced and professional analyst. She provided knowledgable insights at the customer and category level. Her customer relationships were built on her extensive knowledge of the Pet category and her understanding of the customers objectives.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to manage high-profile events and build relationships, and today the user is reaching out to the agent because they need assistance in planning an upcoming conference for their healthcare organization.
### Human: Agent: ['Sean Schaeffer', 'Experienced Senior Account Manager / Sales Executive with a demonstrated history of working in the water technology industry. Skilled in negotiation, B2B sales, retail, customer relationship selling, and customer satisfaction. Strong operations professional graduated from Williams Valley Jr/Sr High School.', 'Inside Sales Executive at Quench USA, Inc.', 'Quench USA, Inc.', '[{"company":"Quench USA, Inc.","company_id":"quench-usa-inc","industry":"Retail Office Equipment","location":"King of Prussia, Pennsylvania","positions":[{"description":"Handle up to 400+/month inbound leads via phone call, email, and chat sources.• Write new or modify existing contracts based on customer needs• Generate new business based upon existing customer needs• Negotiate contract terms/prices with customers.","duration":"Apr 2015 - Present 6 years 4 months","duration_short":"6 years 4 months","end_date":"Present","start_date":"Apr 2015","subtitle":"Quench USA, Inc.","title":"Inside Sales Executive"}],"url":"https://www.linkedin.com/company/quench-usa-inc"},{"company":"Lagasse","company_id":"lagasse","location":"Oaks, Pennsylvania","positions":[{"description":"Oversaw proper handling and care of more than 150 client accounts totaling between $10 and $15 million in yearly sales for the nation’s leading foodservice wholesaler.• Surpassed both sales and margin dollars goals for all but two months of tenure in role, which included a stretch of 18 consecutive months• Resolved delivery problems by interfacing with customers, third-party delivery services and internal departments","duration":"Jun 2012 Apr 2015 2 years 11 months","duration_short":"2 years 11 months","end_date":"Apr 2015","start_date":"Jun 2012","subtitle":"Lagasse","title":"Major Accounts Representative"}],"url":"https://www.linkedin.com/company/lagasse"},{"company":"Xerox (PennDOT)","company_id":null,"location":"Harrisburg, Pennsylvania","positions":[{"description":"Created exceptional customer experience by providing accurate information in response to more than 150 daily customer inquiries.","duration":"Jan 2011 Jun 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2012","start_date":"Jan 2011","subtitle":"Xerox (PennDOT)","title":"Senior Customer Service Representative"}],"url":""},{"company":"TD","company_id":"td","location":"Harrisburg, Pennsylvania Area","positions":[{"description":"Provided appropriate information to more than 100 callers per day.","duration":"Jun 2010 Jan 2011 8 months","duration_short":"8 months","end_date":"Jan 2011","start_date":"Jun 2010","subtitle":"TD","title":"Banking Specialist"}],"url":"https://www.linkedin.com/company/td"},{"company":"Movie Gallery","company_id":"movie-gallery","location":"Palmyra, Pennsylvania","positions":[{"description":"Managed video retail store operations, including weekly scheduling, training and supervision of all employees; cash management; customer service and sales; and working with District Manager to implement sales and promotions.","duration":"Sep 2008 Mar 2010 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2010","start_date":"Sep 2008","subtitle":"Movie Gallery","title":"Store Manager"}],"url":"https://www.linkedin.com/company/movie-gallery"},{"company":"GameStop","company_id":"gamestop","location":"Harrisburg, Pennsylvania Area","positions":[{"description":"Assisted manager in store operations for national gaming retailer, which included customer service and sales; scheduling, training and supervision of employees; cash management; and sales and promotion implementation.","duration":"Sep 2003 Nov 2006 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2006","start_date":"Sep 2003","subtitle":"GameStop","title":"Assistant Manager"}],"url":"https://www.linkedin.com/company/gamestop"}]', '["“Sean is an extremely hard worker & able to adapt to different projects and job types easily and effectively. He understands what it means to be Customer focused whether he is on the front line with direct customer contact or back office. He is eager to learn and accepts feedback well. I would recommend Sean for a multitude of front or back office positions due to his versatility, quick learning, and work ethic.”","“Sean served in our Major Account Representative position and from day 1 he showed us who he was. His attention to detail, tenacity, and devotion to customer satisfaction made all the difference in keeping our A+ customers happy and engaged. We have grown those customers volume because of his ability to think outside the box and never let details slip. I would recommend him to anyone searching for inside sales, customer service or sales positions. We cannot teach the work ethic and passion he possesses. ”"]'] User: ['Andrea Foley', 'I match healthcare providers with hospitals and communities that need them', 'Regional Recruiter at HealthTrust Workforce Solutions', 'HealthTrust Workforce Solutions', '[{"company":"HealthTrust Workforce Solutions","company_id":"healthtrust-workforce-solutions","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"HealthTrust Workforce Solutions","title":"Regional Recruiter"},{"description":"","duration":"Mar 2021 Jul 2021 5 months","duration_short":"5 months","end_date":"Jul 2021","start_date":"Mar 2021","subtitle":"HealthTrust Workforce Solutions","title":"Staffing Recruiter"}],"url":"https://www.linkedin.com/company/healthtrust-workforce-solutions"},{"company":"Curative","company_id":"curativetalent","location":null,"positions":[{"description":"","duration":"Aug 2019 Feb 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2021","start_date":"Aug 2019","subtitle":"Curative","title":"Recruiter"},{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"THMED, LLC","title":"Research"}],"url":"https://www.linkedin.com/company/curativetalent"},{"company":"Nordstrom","company_id":"nordstrom","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jul 2016 Aug 2019 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2019","start_date":"Jul 2016","subtitle":"Nordstrom","title":"Retail Sales Associate"}],"url":"https://www.linkedin.com/company/nordstrom"},{"company":"Dallas AFL-CIO","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Mar 2016 Jun 2016 4 months","duration_short":"4 months","end_date":"Jun 2016","start_date":"Mar 2016","subtitle":"Dallas AFL-CIO","title":"Political Director"}],"url":""},{"company":"Multiple Political Campaigns","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Sep 2011 Nov 2014 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2014","start_date":"Sep 2011","subtitle":"Multiple Political Campaigns","title":"Field Director"}],"url":""},{"company":"National Treasury Employees Union","company_id":"national-treasury-employees-union","location":"Washington, D.C.","positions":[{"description":"","duration":"Jan 2009 Jul 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2011","start_date":"Jan 2009","subtitle":"National Treasury Employees Union","title":"Project Field Organizer TSA Campaign"}],"url":"https://www.linkedin.com/company/national-treasury-employees-union"},{"company":"Colorado Coordinated Campaign","company_id":"colorado-coordinated-campaign","location":"Denver, CO","positions":[{"description":"","duration":"Dec 2007 Nov 2008 1 year","duration_short":"1 year","end_date":"Nov 2008","start_date":"Dec 2007","subtitle":"Colorado Coordinated Campaign","title":"Field Organizer"}],"url":"https://www.linkedin.com/company/colorado-coordinated-campaign"}]', '["Kelly Tracy “Andrea is focused and driven and professional. She was a fantastic organizer.”","Darrlynn Franklin “I have known Andrea Martin Foley in her role as the Campaign Director for the Alexandria Democratic Committee\'s Coordinated Campaign where she performed exemplary service. Whenever I called the Alexandria Democratic Committee office, Ms. Foley was always willing to help. She was a great resource during the 2012 General Election. Her expertise of the complex VAN on-line database which was used to access registered voter data and elections in the Commonwealth of Virginia was very helpful. Ms. Foley always displayed a professional demeanor and her organizational skills are unparalleled. Ms. Foley brings knowledge, skill, abilities and grace to any environment she is placed in and I highly recommend her.”"]']### Assistant: The agent's job is to handle inbound leads and generate new business based on existing customer needs. Today, the agent is reaching out to the user because they need to discuss potential job opportunities in the healthcare staffing industry.
### Human: Agent: ['Scott D.', 'Passionate marketing leader who increases engagement between brands and their customers. Eighteen years of corporate and advertising agency experience developing brand strategy and integrated marketing campaigns that positively impact the bottom line.- Plainspoken, thoughtful approach to developing and optimizing marketing plans; from start-ups to mature companies with ad to sales ratios of 0.5% to 150%.- Achiever who has managed successful marketing planning and creative development processes from both the agency and client perspectives.Specialties: Marketing Message & Creative Development, Online/Digital Marketing Strategy, Relationship Development, Team Development and Employee Mentoring, Brand Identity, Positioning Development, Media and PR Planning, Organic search, Pay-Per-Click, Social Media, Website Development, Test and Learn Strategy, Negotiation, Budgeting/Forecasting', 'VP Marketing at Artful Home', 'Artful Home, LLC', '[{"company":"Artful Home, LLC","company_id":"artful-home-","industry":"Retail","location":"Madison, Wisconsin Area","positions":[{"description":"","duration":"Oct 2017 - Present 3 years 11 months","duration_short":"3 years 11 months","end_date":"Present","start_date":"Oct 2017","subtitle":"Artful Home, LLC","title":"VP Marketing"}],"url":"https://www.linkedin.com/company/artful-home-"},{"company":"Duluth Trading Company","company_id":"duluth-trading-company","location":null,"positions":[{"description":"- Drive efficient traffic growth and optimize website conversion- Lead the ecommerce replatform to Salesforce Commerce Cloud (Demandware) Platform","duration":"May 2016 Sep 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2017","start_date":"May 2016","subtitle":"Duluth Trading Company","title":"Director of E-commerce & Digital Marketing"},{"description":"Inbound Marketing (PR, Social Media, Content Marketing & Organic Search), Digital Marketing (PPC, PLA/CSE, Retargeting, Affiliate), and Email Marketing (Blasts, Triggered & Transactional campaigns).","duration":"Mar 2015 May 2016 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2016","start_date":"Mar 2015","subtitle":"Duluth Trading Company","title":"Director of Digital Marketing"},{"description":"Create a digitally-focused marketing culture.- Grow online customer acquisition programs (SEO, PPC, CSE\'s, Retargeting, Social)- Establish public relations platform by converging traditional outreach with new digital initiatives- Increase brand engagement via social media- Integrate traditional media with online initiatives to maximize ROI- Test & develop scalable retail marketing plans","duration":"Mar 2014 Feb 2015 1 year","duration_short":"1 year","end_date":"Feb 2015","start_date":"Mar 2014","subtitle":"Duluth Trading Company","title":"Sr. Marketing Manager"},{"description":"","duration":"Mar 2012 Feb 2014 2 years","duration_short":"2 years","end_date":"Feb 2014","start_date":"Mar 2012","subtitle":"Duluth Trading Company","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/duluth-trading-company"},{"company":"StudyBlue.com","company_id":"studyblue","location":"Madison, Wisconsin Area","positions":[{"description":"Developed marketing strategies that grew registered user base from 300k to 1.3M members in a one-year period. Member of leadership team focused on aggressive technology development.• Changed marketing focus from acquisition-based programs to social, influencer-based marketing; increased new, unpaid registrations from 45% of total to 85%• Implemented user communication plan to launch new mobile applications and feature launches, increased overall mobile usage from 7% to 25% of total study minutes• Managed external SEO and PR agencies and aligned plans with internal social media campaigns, resulting in increased SERP rankings and referral traffic (including a move from #37 to #1 position in Google for top short head term)• Grew awareness in middle school and high school segments by targeting teacher technology influencers through social media and public relations campaigns","duration":"Feb 2011 Mar 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2012","start_date":"Feb 2011","subtitle":"StudyBlue.com","title":"Head of Marketing"}],"url":"https://www.linkedin.com/company/studyblue"},{"company":"Shine Advertising Co","company_id":"shine-advertising-co","location":"","positions":[{"description":"Serve as a strategic marketing consultant to a wide range of B2C and B2B clients, including Kaplan, Inc. (K12 and postsecondary education), Glanbia Nutritionals (global nutrition), Beveri Nutrition (consumer packaged goods) and Heartland Credit Union (banking).- Manage integrated online and offline campaigns, including the use of social media, websites/applications, public relations and search engine marketing (PPC and SEO).- Develop brand platforms and communication plans for clients that build awareness, encourage product trial and increase the value of current customers. - Leader of marketing, interactive and creative teams that consistently exceed client objectives, delivering two of the most successful years in agency history.","duration":"Sep 2008 Jan 2011 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jan 2011","start_date":"Sep 2008","subtitle":"Shine Advertising Co","title":"Account Supervisor"}],"url":"https://www.linkedin.com/company/shine-advertising-co"},{"company":"Famous Footwear (Division of Brown Shoe Company)","company_id":"famous-footwear","location":null,"positions":[{"description":"Strategically planned yearly marketing campaigns that guided the placement of $44M in annual advertising investments. Directed seasonal marketing activity in partnership with buying, creative, finance and retail teams. Supervised team of Marketing Planning Specialists.- Managed over 50 vendor partnerships and the collection of over $11M in annual co-op advertising funds, including exclusive product launches with Nike, Adidas and Converse.- Developed successful promotional testing scenarios, including a national newspaper insert strategy that doubled response and increased total profit margin by 25%.","duration":"Aug 2007 Jul 2008 1 year","duration_short":"1 year","end_date":"Jul 2008","start_date":"Aug 2007","subtitle":"Famous Footwear (Division of Brown Shoe Company)","title":"Marketing Planning Manager"},{"description":"Developed experiential marketing programs for store openings, concept remodels and special events. Managed multiple external partnerships in the development of yearly marketing plans. Supervised a national Cause Marketing program that raised $1M annually for March of Dimes. - Coordinated the development of a new positioning strategy, logo and store design concept for Factory Brand Shoes, a $300M business unit with170 stores.- Directed the development of the first “Official Shoe of WalkAmerica” by aligning a national cause marketing partner (March of Dimes) and product vendor (Dr. Scholl’s). - Increased ROI of prospect mailings through development of response models.- Developed customer loyalty events that increased annual customer spending by 35%.","duration":"Mar 2005 Jul 2007 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jul 2007","start_date":"Mar 2005","subtitle":"Famous Footwear","title":"Retail and Event Marketing Manager"},{"description":"Increased new stores sales over plan by 50% during grand opening promotions. Collaborated with partners to develop a 2-minute shopping spree event that was executed over 2,000 times and copied by competitors. Developed direct marketing programs that supported 400+ concept store remodels. Communicated and flawlessly executed promotional events in coordination with a team of over 1,000 Regional, District and Store Sales Managers.","duration":"Jun 2000 Mar 2005 4 years 10 months","duration_short":"4 years 10 months","end_date":"Mar 2005","start_date":"Jun 2000","subtitle":"Famous Footwear","title":"Grand Opening Specialist"}],"url":"https://www.linkedin.com/company/famous-footwear"},{"company":"Broadway Automotive","company_id":"broadway-automotive","location":"","positions":[{"description":"Multiple line new and used automotive retailer that sold over 4,000 vehicles per year. Implemented successful direct marketing, database and customer acquisition programs. Developed showroom visual merchandising programs and special event promotions. Multiple line new and used automotive retailer that sold over 4,000 vehicles per year. Implemented successful direct marketing, database and customer acquisition programs. Developed showroom visual merchandising programs and special event promotions.","duration":"Aug 1998 Jun 2000 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2000","start_date":"Aug 1998","subtitle":"Broadway Automotive","title":"Marketing Intern/Database"}],"url":"https://www.linkedin.com/company/broadway-automotive"}]', '["Matt Howards “Scott digs deeper, does more research and works harder than most. His hard work allows him to lead teams that create projects that bring a brand to life in all facets of marketing communications. He knows all the ins and outs of creating a strong online brand image. His deeper understanding of SEO, social media and online media placement makes him an invaluable asset to any brand looking to improve its online presence. Working with Scott on any project is a breath of fresh air because you can always count on him to have everything well organized and well thought out prior to kicking off a job. He immerses himself in whatever he\'s working on and it shows. This tireless work ethic helps Scott build strong teams because people believe in him and see how hard he works to achieve success. He\'s the kind of guy who makes going to work a better experience for everyone.”","Jennifer Stelse “Scott and I worked together for many years at Famous Footwear in store event planning, local/national giving and public relations. Scott has a passion for working outside of the box to achieve significant results. Not only did he develop unique event ideas that caught the attention of customers, but these great ideas also drove traffic and measureable results. He is a great team leader - and always willing to jump in no matter how big or small the task is. He always keeps the ultimate goal in mind and finds a way to achieve it!”"]'] User: ['Kara Glynn', 'Accomplished Marketing Leader with extensive experience developing and executing strategic brand marketing programs. Results-driven and solutions-oriented with the proven ability to drive sell through and increase brand awareness within the CPG, Sports, Entertainment and Technology industries. Capabilities include:• Brand Management• Marketing Strategy • Partnership Integration • Product Marketing • Shopper Marketing• Sales Engagement • Product Launch• Event Planning & Execution• Project Management• Sponsorship Activation• Digital Marketing • Experiential Marketing• Agency Management • Channel Marketing• B2B & B2C Sales• Demand Generation', 'Director, Client Services - Samsung DTC Operations', '2020 Companies', '[{"company":"2020 Companies","company_id":"2020companies","industry":"Marketing Services","location":"","positions":[{"description":"","duration":"Sep 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Sep 2020","subtitle":"2020 Companies","title":"Director, Client Services - Samsung DTC Operations"}],"url":"https://www.linkedin.com/company/2020companies"},{"company":"Momentum Worldwide","company_id":"momentumworldwide","location":"Atlanta, GA","positions":[{"description":"Led the strategic development of UPS sponsorship hospitality and event project plans across a large portfolio of college and professional sports properties Led the strategic development of UPS sponsorship hospitality and event project plans across a large portfolio of college and professional sports properties","duration":"Apr 2019 Sep 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2020","start_date":"Apr 2019","subtitle":"Momentum Worldwide","title":"Manager, Business Leadership"}],"url":"https://www.linkedin.com/company/momentumworldwide"},{"company":"Hisense USA","company_id":"hisense-usa","location":"Atlanta, GA","positions":[{"description":"Oversaw all sponsorship, brand partnership and field marketing activity for Hisense USA. This included program negotiation, development, activation and evaluation with U.S. Soccer Federation, FIFA World Cup, NASCAR, Formula 1, Fox Sports and Evil Geniuses (esports). Oversaw $15M+ budget on concurrent projects. Position reported to VP of Marketing. Oversaw all sponsorship, brand partnership and field marketing activity for Hisense USA. This included program negotiation, development, activation and evaluation with U.S. Soccer Federation, FIFA World Cup, NASCAR, Formula 1, Fox Sports and Evil Geniuses (esports). Oversaw $15M+ budget on concurrent projects. Position reported to VP of Marketing.","duration":"Jan 2016 Jul 2018 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2018","start_date":"Jan 2016","subtitle":"Hisense USA","title":"Senior Manager, Brand Partnerships"}],"url":"https://www.linkedin.com/company/hisense-usa"},{"company":"Sharp Electronics","company_id":"sharp-electronics-corporation-usa","location":"Greater New York City Area","positions":[{"description":"Responsible for building the Sharp brand, implementing field marketing strategy, overseeing field operations and driving sell through. Position reported to VP of Marketing Responsible for building the Sharp brand, implementing field marketing strategy, overseeing field operations and driving sell through. Position reported to VP of Marketing","duration":"Jun 2011 Dec 2015 4 years 7 months","duration_short":"4 years 7 months","end_date":"Dec 2015","start_date":"Jun 2011","subtitle":"Sharp Electronics","title":"Senior Manager, Field Marketing"}],"url":"https://www.linkedin.com/company/sharp-electronics-corporation-usa"},{"company":"LG Electronics","company_id":"lg-electronics","location":"Los Angeles, CA","positions":[{"description":"Led a high-performing Retail Sales Training Team focused on driving sell through and improving recommendation rates in both Electronics and Appliance categories Led a high-performing Retail Sales Training Team focused on driving sell through and improving recommendation rates in both Electronics and Appliance categories","duration":"Mar 2008 Feb 2011 3 years","duration_short":"3 years","end_date":"Feb 2011","start_date":"Mar 2008","subtitle":"LG Electronics","title":"National Training Manager"}],"url":"https://www.linkedin.com/company/lg-electronics"},{"company":"Advantage Sales & Marketing","company_id":"advantage-solutions-sales-marketing-technology","location":"Greater Los Angeles Area","positions":[{"description":"Led a National Field Team of 100+ Brand Ambassadors and an Account Team of 4 by providing direction, guidance and resources to maximize effectiveness Led a National Field Team of 100+ Brand Ambassadors and an Account Team of 4 by providing direction, guidance and resources to maximize effectiveness","duration":"Apr 2006 Jan 2008 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jan 2008","start_date":"Apr 2006","subtitle":"Advantage Sales & Marketing","title":"Account Supervisor - LG Electronics"}],"url":"https://www.linkedin.com/company/advantage-solutions-sales-marketing-technology"},{"company":"Buzztone","company_id":"buzztone","location":"Los Angeles, CA","positions":[{"description":"Accountable for development/execution and reporting/evaluation of all experiential and field marketing programming across client roster including Sony, New Line Cinema, ABC, Warner Bros., AEG and FOX Accountable for development/execution and reporting/evaluation of all experiential and field marketing programming across client roster including Sony, New Line Cinema, ABC, Warner Bros., AEG and FOX","duration":"Nov 2004 Mar 2006 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2006","start_date":"Nov 2004","subtitle":"Buzztone","title":"Director, Field Marketing"}],"url":"https://www.linkedin.com/company/buzztone"},{"company":"Makai Events","company_id":"makai","location":"Los Angeles, CA","positions":[{"description":"Managed program logistics, event management and client reporting for national experiential marketing campaigns Managed program logistics, event management and client reporting for national experiential marketing campaigns","duration":"Apr 2003 Oct 2004 1 year 7 months","duration_short":"1 year 7 months","end_date":"Oct 2004","start_date":"Apr 2003","subtitle":"Makai Events","title":"Engagement Marketing Coordinator"}],"url":"https://www.linkedin.com/company/makai"},{"company":"Woolf Associates","company_id":null,"location":"Boston, MA","positions":[{"description":"Advised and developed promotional activities for client’s national sports sponsorships and golf tournaments Advised and developed promotional activities for client’s national sports sponsorships and golf tournaments","duration":"Dec 2000 Aug 2002 1 year 9 months","duration_short":"1 year 9 months","end_date":"Aug 2002","start_date":"Dec 2000","subtitle":"Woolf Associates","title":"Event Management & Corporate Sponsorships Coordinator"}],"url":""}]', '["Douglas Kern “I’ve had the pleasure of working with Kara at 2 companies -Hisense and Sharp- where she managed sponsorships and shopper marketing. In both roles Kara was extremely detail-oriented and successfully communicated objectives to both internal and external constituents. She was always able to manage multiple facets of large sponsorships and field events, agencies and partnerships. I look forward to the possibility of working with her again. ”","Chris Loncto “In working alongside Kara for the past four years, I\'ve found her to be a highly strategic, organized, and efficient team leader. She created and managed a tiered field marketing plan that perfectly supported Sharp\'s business goals and achieved maximum return on investment. She is very flexible and was able to adapt quickly to the company\'s changing needs and always maintained a cool, collective presence in pressure situations. Kara is easy to work with and always willing to support her team. Highly recommended. ”"]']### Assistant: The agent's job is to develop and execute strategic brand marketing programs, and today the agent is reaching out to the user because they need to discuss a potential partnership opportunity between their respective companies.

Subsets and Splits

No community queries yet

The top public SQL queries from the community will appear here once available.