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### Human: Agent: ['Ashley Destin', 'I am a highly motivated Mass Communications graduate from Virginia Union University. I received my Bachelor of Arts in Mass Communications. I am highly versatile in the broadcast journalism and public relations field. I have experience in both fields and I enjoy them both tremendously. I also do freelance social media marketing, branding, digital marketing, and website building for rising businesses and brands. I am fully engaged in communications of any sort. I have acquired the drive and focus to achieve great success within my career. I am seeking employment within the mass communications and public relations industry, while building skills in the areas of digital marketing, social media, and media relations.', 'Broadcast/Digital Marketing Assistant at FOX Television', 'Fox Television Stations', '[{"company":"Fox Television Stations","company_id":"fox-television","industry":"Media Production","location":"","positions":[{"description":"● Create PowerPoint presentations● Manage the database●Maintain the sales reports●Efficiently work with the team of Account Executives/ Management team● Assist with support on local and national business● Manage contracts ● Utilize Wide Orbit, Wide Orbit Sales, Matrix, MediaLine, and Outlook● Essentially pay great attention to detail while creating designs● Enter valuable data into Microsoft Excel","duration":"Jan 2017 - Present 4 years 7 months","duration_short":"4 years 7 months","end_date":"Present","start_date":"Jan 2017","subtitle":"Fox Television Stations","title":"Broadcast/Digital Marketing Assistant"}],"url":"https://www.linkedin.com/company/fox-television"},{"company":"WRIR Richmond Independent Radio","company_id":"wrir-richmond-independent-radio","location":"Richmond, Virginia Area","positions":[{"description":"● Create and execute organic and paid content programs for social media platforms such as Facebook, YouTube and Twitter to increase engagement ● Communicate with stakeholders and inform them of important subject matters to keep them fascinated about the station content● Update information pertaining to events and significant shows at the radio station to indicate the importance of tuning in to the radio show● Refresh web content and work directly with the radio hosts to produce the latest news and features in the Richmond area","duration":"Mar 2016 - Present 5 years 5 months","duration_short":"5 years 5 months","end_date":"Present","start_date":"Mar 2016","subtitle":"WRIR Richmond Independent Radio","title":"Social Media Specialist"}],"url":"https://www.linkedin.com/company/wrir-richmond-independent-radio"},{"company":"Virginia Union University","company_id":"vaunion1865","location":null,"positions":[{"description":"● Administrative duties and responsibilities included answering telephones, filing, and data entry● Participated and assist in coordinating grade changes and course curriculums● Created information packages for potential students of the university","duration":"Aug 2014 May 2016 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2016","start_date":"Aug 2014","subtitle":"Virginia Union University","title":"Office Assistant"},{"description":"● Cultivated relationships with companies in the area to create partnerships and exposure to the community● Planned and organized networking and educational programs to raise awareness about the mass communications department● Designed newsletters and flyers to advertise a variety of events and new accomplishments within the department● Created and edited content on department’s social network platform to promote ● Edited photos from events and significant individuals in the mass communications and public relations field","duration":"Jan 2015 May 2015 5 months","duration_short":"5 months","end_date":"May 2015","start_date":"Jan 2015","subtitle":"Virginia Union University","title":"Public Relations Assistant"}],"url":"https://www.linkedin.com/company/vaunion1865"}]', '["“Ashley was such a joy to work with! She was very efficient and hardworking. She takes every opportunity to learn and grow. ”","“I have had the pleasure of knowing Ashley Destin for the past 5 years as her professor and mentor. I have taught Ashley the fundamentals of the field Public Relations through several courses. She is one of those students teachers desire to have in their classrooms! She is very hard working and shows passion in everything she does. While at VUU, Ashley worked as one of my interns and assistants. She was responsible for creating a lot of the creative content that we used for our branding and marketing of department programs. Ashley is very intelligent, studious, trustworthy and punctual! She pushes herself to be creative and think outside the box which is an important quality to have in the mass communications profession! Most recently, Ashley participated on an alumni panel for the department. She was able to share her college and work experiences with current students. She continues to be involved with VUU and the mass comm department and is always a phone call or email away when needed. Ashley Destin has my highest recommendation! ”"]'] User: ['Selena Hicks', 'Senior-level marketing and communications specialist with excellent written, creative, problem-solving, and interpersonal skills and a passion for brand management, project management, and team leadership.', 'Senior Marketing Communications Manager at Paradigm Education Solutions', 'Paradigm Education Solutions', '[{"company":"Paradigm Education Solutions","company_id":"paradigm-education-solutions","industry":"E-Learning Providers","location":null,"positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Paradigm Education Solutions","title":"Senior Marketing Communications Manager"},{"description":"","duration":"Jan 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Paradigm Education Solutions","title":"Marketing and Communications Manager"}],"url":"https://www.linkedin.com/company/paradigm-education-solutions"},{"company":"JIST Career Solutions","company_id":"jist-publishing","location":null,"positions":[{"description":"","duration":"Jul 2015 Jan 2018 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jan 2018","start_date":"Jul 2015","subtitle":"JIST Career Solutions","title":"Senior Product Marketing Manager"},{"description":"","duration":"Jul 2014 Jul 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2015","start_date":"Jul 2014","subtitle":"JIST Career Solutions","title":"Product Marketing Manager"}],"url":"https://www.linkedin.com/company/jist-publishing"},{"company":"Paradigm Education Solutions","company_id":"paradigm-education-solutions","location":"Noblesville, IN","positions":[{"description":"","duration":"Mar 2013 Jun 2014 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2014","start_date":"Mar 2013","subtitle":"Paradigm Education Solutions","title":"Product Marketing Manager"}],"url":"https://www.linkedin.com/company/paradigm-education-solutions"},{"company":"JIST Career Solutions","company_id":"jist-publishing","location":null,"positions":[{"description":"","duration":"Jun 2011 Mar 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2013","start_date":"Jun 2011","subtitle":"JIST Career Solutions","title":"Marketing and Public Relations Manager"},{"description":"","duration":"Oct 2008 Jun 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2011","start_date":"Oct 2008","subtitle":"JIST Career Solutions","title":"Publicist"},{"description":"","duration":"May 2006 Oct 2008 2 years 6 months","duration_short":"2 years 6 months","end_date":"Oct 2008","start_date":"May 2006","subtitle":"JIST Career Solutions","title":"Marketing Communications Copywriter"}],"url":"https://www.linkedin.com/company/jist-publishing"}]', '["Ellen Sautter “My co-author and I really appreciated Selena\'s assistance with our two books! We\'ve published two career books through JIST Publishing, And Selena was a huge help with marketing and publicity for those books. We look forward to more collaboration with her!”","Laurence Shatkin “Selena is an accomplished publicist with highly effective writing skills. She is very knowledgeable about how to promote books and other publications. I have benefited greatly from her high-impact press releases, her blog entries, her website updates, and her facilitation of interviews with the media.”"]']### Assistant: The agent's job is to provide marketing and communications support for a publishing company. Today, the user is reaching out to the agent because they need assistance with marketing and publicity for their upcoming book.
### Human: Agent: ['Katie Grassel', 'Looking to utilize technology to streamline work. Empowering team members to take ownership and complete tasks to improve the work environment Specialties: Google Certified Teacher Google Certified Trainer Educational Technology Trainer CISCO Instructor for PC Hardware Essentials Teach Transcripted Classes for Fox Valley Technical College Certified Web Specialist (CIW) Marketing Director Wisconsin FBLA Adviser to Future Business Leaders of America', 'Technology Integration Specialist at SEYMOUR COMMUNITY SCHOOL DISTRICT', 'SEYMOUR COMMUNITY SCHOOL DISTRICT', '[{"company":"SEYMOUR COMMUNITY SCHOOL DISTRICT","company_id":"seymour-community-school-district","industry":"Education Administration Programs","location":null,"positions":[{"description":"Work with K-12 teachers with the goal of facilitating effective use of technologies to support student achievement in the classroom and school environment. Provide direct support to staff through professional development, individual support, coaching and mentoring.","duration":"Aug 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Aug 2021","subtitle":"SEYMOUR COMMUNITY SCHOOL DISTRICT","title":"Technology Integration Specialist"},{"description":"Adviser for Seymour Future Business Leaders of America. Leading a group of over fifty students in teh largest student business organization in the United States. Planning travel, coordinating competitive events, facilitating fundraising, keeping accurate membership records.Nationally recognized chapter for Gold Seal, Outstanding Chapter, Diamond Award as well as Super Sweeps.","duration":"Aug 1995 - Present 26 years 8 months","duration_short":"26 years 8 months","end_date":"Present","start_date":"Aug 1995","subtitle":"SEYMOUR COMMUNITY SCHOOL DISTRICT","title":"FBLA Adviser"},{"description":"School Store AdviserTeach Business subject to grades 9-12.Adviser to Future Business Leaders of AmericaState Officer Adviser for 7 state officersCertiport Facilitator for Microsoft Office Specialist ExamsCWI Web Design Specialist CISCO Certified InstructorNationally Certified Personal Finance InstructorHerb Kohl Fellowship NomineeGolden Apple Teacher of Distinction2015 National FBLA Adviser Wall of Fame2013 Wisconsin Outstanding Business Educator2012 Wisconsin FBLA Adviser of the YearGirls and boys golf coachConcession Stand CoordinatorSchool to Work employabilities skills coordinator","duration":"Aug 1995 Aug 2021 26 years 1 month","duration_short":"26 years 1 month","end_date":"Aug 2021","start_date":"Aug 1995","subtitle":"Seymour Community School District","title":"Business Teacher"}],"url":"https://www.linkedin.com/company/seymour-community-school-district"},{"company":"Google","company_id":null,"location":"Remote","positions":[{"description":"Completed Google Teacher Certification online training modules. Attended Google Teacher Academy in San Franscio, (GTA-MTV). Provide consultation services and trainings to K-12 schools in Google Apps for Education and Chromebooks. Completed Google Teacher Certification online training modules. Attended Google Teacher Academy in San Franscio, (GTA-MTV). Provide consultation services and trainings to K-12 schools in Google Apps for Education and Chromebooks.","duration":"Dec 2012 - Present 9 years 4 months","duration_short":"9 years 4 months","end_date":"Present","start_date":"Dec 2012","subtitle":"Google","title":"Google Certified Innovator"}],"url":""},{"company":"Future Business Leaders of America-Phi Beta Lambda (FBLA-PBL)","company_id":"future-business-leaders-america-phi-beta-lambda","location":"Wisconsin, United States","positions":[{"description":"Coordinate transportation needs for conference of over 2,400 individualsCoordinate tours at over thirteen businesses in difference cities to lead participants in new knowledgeCommunicate with local media for coverageCollaborate on creation of digital scavenger hunt with over 200 missions.Provide social media coverage of event using various social media platforms. Coordinate transportation needs for conference of over 2,400 individualsCoordinate tours at over thirteen businesses in difference cities to lead participants in new knowledgeCommunicate with local media for coverageCollaborate on creation of digital scavenger hunt with over 200 missions.Provide social media coverage of event using various social media platforms.","duration":"2013 - Present 9 years","duration_short":"9 years","end_date":"Present","start_date":"2013","subtitle":"Future Business Leaders of America-Phi Beta Lambda (FBLA-PBL)","title":"Wisconsin FBLA State Conference Planning Committee--Communications and Transportation Director"}],"url":"https://www.linkedin.com/company/future-business-leaders-america-phi-beta-lambda"},{"company":"EdTech Sages","company_id":null,"location":"Green Bay, Wisconsin Area","positions":[{"description":"The EdTech Sages can help your school or organization with any of these topics:Keynote Presentation (topic of your choosing)Building Classes and Schools for the 21st Century Future technologies and methodologies in educationVirtual Reality experiences in educationGoogle Apps (general overview, introductory or advanced training)Google Drive (organizing your files, structure, using with students)Google Sites (creating your classroom website)Chrome (maximizing your productivity in your web browser)Tablets and Smartphone (managing, apps for productivity, student use)Flipping Your Classroom Tools (screencasting, creating an online environment)Chromebooks (1:1 initiative, mobile cart deployment, classroom uses) Google+ and/or Hangouts (using Google+ for building PLN, a CMS, using Hangouts to connect with the world and create podcasts)Video Production and video production lab managementGeography tools for the classroom (Google Maps & Earth)Social Media, Internet Safety and Digital Citizenry","duration":"Oct 2012 Dec 2018 6 years 3 months","duration_short":"6 years 3 months","end_date":"Dec 2018","start_date":"Oct 2012","subtitle":"EdTech Sages","title":"Business Owner"}],"url":""},{"company":"Wisconsin Educators for Business and Information Technology","company_id":null,"location":"","positions":[{"description":"Convention Committee MemberPresenter at State Convention on topicsGoogle CertificationOnline AccountingMoodleVodcastingAplia AccouningSecretary 2007-2011Webmaster 2010 to Present Convention Committee MemberPresenter at State Convention on topicsGoogle CertificationOnline AccountingMoodleVodcastingAplia AccouningSecretary 2007-2011Webmaster 2010 to Present","duration":"Aug 2007 Jul 2016 9 years","duration_short":"9 years","end_date":"Jul 2016","start_date":"Aug 2007","subtitle":"Wisconsin Educators for Business and Information Technology","title":"Member and Leader"}],"url":""},{"company":"Angler\'s Haven Resort","company_id":null,"location":"","positions":[{"description":"I was a kitchen helper and waitress at Angler\'s Haven resort, when they were know for their Big Burgers as well as their large portions. I also assisted in the housekeeping of the cabins. I was a kitchen helper and waitress at Angler\'s Haven resort, when they were know for their Big Burgers as well as their large portions. I also assisted in the housekeeping of the cabins.","duration":"Aug 1987 Aug 1995 8 years 1 month","duration_short":"8 years 1 month","end_date":"Aug 1995","start_date":"Aug 1987","subtitle":"Angler\'s Haven Resort","title":"Waitress"}],"url":""}]', '["Jessica Brogley “I worked with Katie during my time with the Seymour Community School district. Over the course of our years working together, we collaborated on many Edtech-related projects that reached well beyond our own classrooms. Katie is a pioneer in her field and as a leader in Educational Technology. Her thirst for learning and drive for professionalism is commendable.”","Jennifer Wegner “Katie is the consummate professional. She is eager to assist others and comes prepared with a great attitude and a willingness to do whatever it takes to get the job done!”"]'] User: ['Sacheth bharadwaj Pisipati', 'Results driven and process oriented engineering manager with proven leadership skills in engineering design & industrial manufacturing', 'Product Management | Project Engineering | Industrial Manufacturing', 'Baltimore Aircoil Company', '[{"company":"Baltimore Aircoil Company","company_id":"baltimore-aircoil-company","industry":"Industrial Machinery Manufacturing","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Baltimore Aircoil Company","title":"Engineering Lead"},{"description":"","duration":"Jun 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Jun 2017","subtitle":"Baltimore Aircoil Company","title":"Advance Product Engineer"},{"description":"Focus on product sustenance , day-to-day operations and ensure effective implementation-execution of engineering processes at the North American manufacturing facilities","duration":"May 2013 Jun 2017 4 years 2 months","duration_short":"4 years 2 months","end_date":"Jun 2017","start_date":"May 2013","subtitle":"Baltimore Aircoil Company","title":"Product Engineer"}],"url":"https://www.linkedin.com/company/baltimore-aircoil-company"},{"company":"GE Energy","company_id":"gepower","location":"Roanoke, Virginia Area","positions":[{"description":"Planning, resourcing, and directing engineering activities to meet product requirements, schedules, standards, and cost Planning, resourcing, and directing engineering activities to meet product requirements, schedules, standards, and cost","duration":"May 2012 May 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2013","start_date":"May 2012","subtitle":"GE Energy","title":"Lead Design Engineer"}],"url":"https://www.linkedin.com/company/gepower"},{"company":"CNH","company_id":"cnh","location":"Lancaster, Pennsylvania Area","positions":[{"description":"Provide designs, layouts, drawings for specific elements of products being developed and/or improved ‘per project’ plan by working with the North American and off shore engineering Provide designs, layouts, drawings for specific elements of products being developed and/or improved ‘per project’ plan by working with the North American and off shore engineering","duration":"Nov 2011 Apr 2012 6 months","duration_short":"6 months","end_date":"Apr 2012","start_date":"Nov 2011","subtitle":"CNH","title":"Mechanical Design Engineer"}],"url":"https://www.linkedin.com/company/cnh"},{"company":"Procter & Gamble","company_id":"procter-and-gamble","location":"Cincinnati, Ohio Area","positions":[{"description":"Design equipment and systems using Solid Edge to P&G standards considering cost, availability of materials and maintenance requirements Design equipment and systems using Solid Edge to P&G standards considering cost, availability of materials and maintenance requirements","duration":"May 2010 Sep 2011 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2011","start_date":"May 2010","subtitle":"Procter & Gamble","title":"Design Engineer"}],"url":"https://www.linkedin.com/company/procter-and-gamble"},{"company":"Vega Conveyors & Automation Ltd","company_id":"vega-conveyors-&-automation-ltd","location":"Hyderabad Area, India","positions":[{"description":"","duration":"May 2006 Mar 2007 11 months","duration_short":"11 months","end_date":"Mar 2007","start_date":"May 2006","subtitle":"Vega Conveyors & Automation Ltd","title":"Engineer - Customer Services"}],"url":"https://www.linkedin.com/company/vega-conveyors-&-automation-ltd"},{"company":"Bharat Heavy Electricals Limited","company_id":"bhel","location":"","positions":[{"description":"Project: Macro Part Programming and Vane milling of a 2D impeller using a CNC 5-Axis Machine - Student Intern assigned to work in the manufacturing plant to assist the manufacturing of turbines and its components- Wrote a macro part program to manufacture 2D impeller on CNC 5-Axis Machine- Executed the program on the CNC machine by post processing design for manufacturing Project: Macro Part Programming and Vane milling of a 2D impeller using a CNC 5-Axis Machine - Student Intern assigned to work in the manufacturing plant to assist the manufacturing of turbines and its components- Wrote a macro part program to manufacture 2D impeller on CNC 5-Axis Machine- Executed the program on the CNC machine by post processing design for manufacturing","duration":"Nov 2005 Jan 2006 3 months","duration_short":"3 months","end_date":"Jan 2006","start_date":"Nov 2005","subtitle":"Bharat Heavy Electricals Limited","title":"Mechanical Engineering Intern"}],"url":"https://www.linkedin.com/company/bhel"}]', '["Asad Raja “Sacheth continuously strives to be customer centric. Although, Plant support is an extremely demanding job, but his attitude in stressful situations is always constructive and focused on providing solutions. ”","Bhargav Patel “My experience of working with Sacheth in Procter & Gamble was great. He had demonstrated a great deal of responsibility and never look back to take challenges. Sachet\'s professional skills as well as interpersonal style is excellent. He is consistently pleasant, and takes on all assignments with enthusiasm and dedication. He is definitely a great asset to any team. I would highly recommended him for any position and wish him best of luck in his career.”"]']### Assistant: The agent's job is to provide consultation services and trainings in Google Apps for Education and Chromebooks, and today the user is reaching out to the agent because they need assistance in streamlining their work processes using Google technology.
### Human: Agent: ['Brad Piotrowski, DDS', "Hi, I am Dr. Brad Piotrowski, owner of a private laser periodontal practice in sunny Naples, Florida.I strive to help my patients achieve optimum oral health and to improve their quality of life. I look forward to connecting with you soon and you should know I spend most of my time helping people improve their oral health. While I can't treat everyone directly I can always try to educate people and share brief but valuable tips and information on how to stay smiling brighter for longer.Specialties: Dental Implants, Botox, Oral Cancer Screening, Laser Dentistry", 'Specialist in Periodontics & Dental Implants', 'Bradley Piotrowski, DDS, MSD, LLC', '[{"company":"Bradley Piotrowski, DDS, MSD, LLC","company_id":null,"location":"","positions":[{"description":"My private practice in operation for over 16 years. Our philosophy is to create the best possible dental results in a relaxed and comfortable environment.","duration":"1995 - Present 26 years","duration_short":"26 years","end_date":"Present","start_date":"1995","subtitle":"Bradley Piotrowski, DDS, MSD, LLC","title":"Principal"}],"url":""},{"company":"Indianapolis V.A. Medical Center","company_id":null,"location":"","positions":[{"description":"Residency","duration":"1996 1999 3 years","duration_short":"3 years","end_date":"1999","start_date":"1996","subtitle":"Indianapolis V.A. Medical Center","title":"Resident D.D.S."}],"url":""},{"company":"Detroit VAMC VA Medical Hospital","company_id":null,"location":"Detroit, MI","positions":[{"description":"General Dental Practice","duration":"1995 1996 1 year","duration_short":"1 year","end_date":"1996","start_date":"1995","subtitle":"Detroit VAMC VA Medical Hospital","title":"Resident General Practice"}],"url":""}]', '["LinkedIn User “Dr Brad Piotrowski is an excellent periodontist. He is definitely a professional that I have recommended patient\'s to. He and his team are compassionate and friendly. He provides an outstanding array of modern procedures such as: Laser periodontal therapy, Botox, Dental Implants and cosmetic gum grafting. He is one of the best in our field. He is concerned about his patients and spends a tremendous amount of time educating them about their treatment options and then providing care in a warm and gentle enviroment. I have and will continue to recommend patients to Dr Brad Piotrowski. Sincerely and warmly, Dr Paul J. Denemark, Board Certified Periodontist, Burr Ridge, Illinois. www.DrDenemark.com”","🍒 Cherry Tidwell “Dr. Brad is a valued client of ours at Cybernetic Social Media. He is very easy to work with and very glad to work for a recognized and respected Doctor in our community. It is always a pleasure speaking and working with Dr. Brad, and I\'m sure that all of his patients feel the same way about him and his practice.”"]'] User: ['Mary Ann Adomnik', "Family Nurse Practitioner currently working in a women's health clinicSpecialties: Family Practice", 'Nurse Practitioner', 'JEVZ VAMC', '[{"company":"JEVZ VAMC","company_id":null,"location":"Altoona, Pennsylvania","positions":[{"description":"","duration":"Oct 2018 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Oct 2018","subtitle":"JEVZ VAMC","title":"CRNP"}],"url":""},{"company":"Caring Healthcare Network","company_id":null,"location":"Philipsburg, Pennsylvania","positions":[{"description":"","duration":"Apr 2016 Aug 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2017","start_date":"Apr 2016","subtitle":"Caring Healthcare Network","title":"CRNP"}],"url":""},{"company":"Lighthouse Medical","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2013 Jan 2016 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jan 2016","start_date":"Oct 2013","subtitle":"Lighthouse Medical","title":"Nurse Practitioner"}],"url":""},{"company":"Centre / Huntington Tapestry of Health","company_id":null,"location":"","positions":[{"description":"Women\'s Health and Family Planning Clinic; also does job physicals Women\'s Health and Family Planning Clinic; also does job physicals","duration":"Dec 2010 Oct 2013 2 years 11 months","duration_short":"2 years 11 months","end_date":"Oct 2013","start_date":"Dec 2010","subtitle":"Centre / Huntington Tapestry of Health","title":"Nurse Practitioner"}],"url":""},{"company":"ConvaTec","company_id":"convatec_2","location":"","positions":[{"description":"","duration":"Jan 1999 Oct 2009 10 years 10 months","duration_short":"10 years 10 months","end_date":"Oct 2009","start_date":"Jan 1999","subtitle":"ConvaTec","title":"Administrative Assistant/ Registered Nurse"}],"url":"https://www.linkedin.com/company/convatec_2"},{"company":"BMS","company_id":"bristol-myers-squibb","location":"","positions":[{"description":"","duration":"1999 2008 9 years","duration_short":"9 years","end_date":"2008","start_date":"1999","subtitle":"BMS","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/bristol-myers-squibb"}]', '["Laura Bolton “Mary Ann is a productive team player. She positively contributes to getting things done, while appreciating fellow team members and gracing tasks with humor and creativity.”","Grady Elliott “Mary Ann is a hard working and detail-oriented professional that I had the pleasure of working with over a 2-year period. She was very organized and had the ability to multi-task a number of projects at the same time. She was very competent in preparing presentations and was able to communicate effectively with senior management. Very adept at her duties -- a consummate professional.”"]']### Assistant: The agent's job is to provide dental care and education, and today, the agent is reaching out to the user, a family nurse practitioner, because they need to discuss a potential collaboration in promoting oral health in women's health clinics.
### Human: Agent: ['Mick Cottom', 'Insurance, Financial Services, Bonds', 'Agent, Advisor, Consultant - at RCI INSURANCE GROUP', 'RCI INSURANCE GROUP', '[{"company":"RCI INSURANCE GROUP","company_id":"rci-insurance-group","industry":"Insurance","location":null,"positions":[{"description":"","duration":"Aug 2016 - Present 5 years 8 months","duration_short":"5 years 8 months","end_date":"Present","start_date":"Aug 2016","subtitle":"RCI INSURANCE GROUP","title":"Agent, Advisor, Consultant -"},{"description":"Independent Insurance Agency with 4 divisions - Personal Lines, Financial Services, Hotel Insurance Division and Commercial Insurance Division.","duration":"May 1996 - Present 25 years 11 months","duration_short":"25 years 11 months","end_date":"Present","start_date":"May 1996","subtitle":"RCI Insurance Group","title":"President"}],"url":"https://www.linkedin.com/company/rci-insurance-group"}]', '["Stephen J. Evanko, Jr. “Mick\'s services are highly recommended. He has a passion to be at the top of his profession through constant learning and continued application of what he has learned. He is definitely someone to contact for your personal and business insurance needs!”","J.D. Dickinson “Mick is a visionary...his unique concepts has the industry standing up and taking notice. he truly see the big picture and where the insurance industy is headed. j.d. dickinson”"]'] User: ['Jodi Guerin', '-Experience running independent businesses, starting non-profits and running city government. -Particular focus on helping organizations determine and reach their goals. -Have worked as a fundraiser and campaign manager for both non-profits and political campaigns. Specialties: Government Relations, Budgeting, Fundraising, Organizational Development', 'Managing Partner at Gem City Consulting, LLC', 'Gem City Consulting, LLC', '[{"company":"Gem City Consulting, LLC","company_id":null,"location":"","positions":[{"description":"","duration":null,"duration_short":"","end_date":null,"start_date":null,"subtitle":"Gem City Consulting, LLC","title":"Managing Partner"}],"url":""},{"company":"WYCF","company_id":null,"location":"Laramie","positions":[{"description":"","duration":"Jun 2007 Mar 2009 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2009","start_date":"Jun 2007","subtitle":"WYCF","title":"Donor Relations"}],"url":""},{"company":"City of Laramie","company_id":null,"location":"Laramie","positions":[{"description":"Also Mayor from Jan 2009- Jan 2011 Also Mayor from Jan 2009- Jan 2011","duration":"Jan 2005 Jan 2007 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2007","start_date":"Jan 2005","subtitle":"City of Laramie","title":"Mayor"}],"url":""}]', '["Mark Willis “Jodi is a results oriented leader who will work through the toughest problems to achieve goals. I first met Jodi when she was the Mayor of Laramie, where she was/is a dynamic force for progress.”","Larry Stewart “I spend a good share of my time relating and associating with people in many different aspects so that I can relate to them appropriately and we can get the maximum value from one another. In that light I want to recommend Jodi as one of the very bright spots in a somewhat dimmer atmosphere on many levels. 1. Jodi is a visionary, with courage, who always asks \'why not\' before a discussion even begins on any issue. 2. Jodi always takes the time to weigh a situation based on her instincts, her experience and her collegues influence who have mentored her, and her them over the years. 3. Jodi has an undiminishing energy level and involvement level when she take on an assignment or a cause and certainly contributes more enthusiasm, time, talent and perserverance than most professionals that I have met over the years. 4. And finally, when you look to people you look for trust and integrity which I know Jodi possesses and has demonstrated time after time with her business, with her involvement in civic and community issues and in leadership capacities she has held throughout the state. I endorse her as one of the best without any hesitation whatsoever.”"]']### Assistant: The agent's job is to provide insurance and financial services, and today, the user is reaching out to the agent because they need assistance with budgeting and fundraising for their non-profit organization.
### Human: Agent: ['Dr. SARAH WILMSMEYER', '"Helping professionals attain the energy they need to perform at their best without the distractions of dis-ease." I assist professionals so they can stay sane and be the backbone of their organizations. Recognizing when someone is suffering is huge. You then understand why they have a hard time caring for others as they are so consumed with their own self it becomes difficult to think about others. As a doctor of pharmacy I\'ve worked by in the retail and corporate environments in legal protocols, formulations, specialized drug programs, and eligibility monitoring. I Lecture to the community on weight loss, energy & fatigue, controlling ADHD with nutrition, and power nutrition for professional and amateur athletes alike. If you need a speaker for an event or a meeting, please contact me at DrSarah@alloutnutrition.com so we can schedule a time to discuss your needs. How can I help you today and tomorrow?', 'Nutrition | Weight Loss | ADHD Control | Energy and Fatigue | Power Nutrition | Pharmacist', 'All Out Nutrition & Wellness, LLC', '[{"company":"All Out Nutrition & Wellness, LLC","company_id":null,"location":"Clayton, Missouri","positions":[{"description":"\\"Helping moms stay sane so they can be there for their kids.\\"I assist Moms so they can stay sane and be there for their families. Recognizing that when someone is in pain is huge. You then understand why they have a hard time caring for others. They are so consumed with their own body that it is much more difficult to think about another\'s body.I don\'t want to be that mom and I want to help other moms leave that place and be more fully present for their own families. My goals include increasing the health of future generations and in educating kids/parents/teachers on what it takes to get to a healthier state..By working with those kids with labels such as ADHD/ADD and Autism I moderate a methodology to get improvement safely and naturally. I will help guide process for what is right for your child.I offer nutritional diagnosis for each client to determine their specific nutrition requirements in order to meet their goals.","duration":"Feb 2011 - Present 11 years 6 months","duration_short":"11 years 6 months","end_date":"Present","start_date":"Feb 2011","subtitle":"All Out Nutrition & Wellness, LLC","title":"Chief Program Coordinator, Pharmacist, Owner"}],"url":""},{"company":"Metro Chiropractic","company_id":null,"location":"Maryland Heights, Missouri","positions":[{"description":"My passion is to help your child succeed in life. Focusing in on those kids with labels such as ADHD/ADD and Autism. There is a way to get improvement safely and naturally. I will help guide you for what is right for your child. My passion is to help your child succeed in life. Focusing in on those kids with labels such as ADHD/ADD and Autism. There is a way to get improvement safely and naturally. I will help guide you for what is right for your child.","duration":"Feb 2010 Jan 2014 4 years","duration_short":"4 years","end_date":"Jan 2014","start_date":"Feb 2010","subtitle":"Metro Chiropractic","title":"Advanced Clinical Nutritionist in Nutrition Response Testing℠"}],"url":""},{"company":"CVS/pharmacy","company_id":"cvs-pharmacy","location":"","positions":[{"description":"Manage the pharmacy section including prescription counseling for customers, verify prescriptions for medication side-effects, prepare and implement legal protocols, and overall customer service. Manage the pharmacy section including prescription counseling for customers, verify prescriptions for medication side-effects, prepare and implement legal protocols, and overall customer service.","duration":"Dec 2012 2014 2 years","duration_short":"2 years","end_date":"2014","start_date":"Dec 2012","subtitle":"CVS/pharmacy","title":"Pharmacist"}],"url":"https://www.linkedin.com/company/cvs-pharmacy"},{"company":"Express Scripts","company_id":"express-scripts","location":"Saint Louis, MO","positions":[{"description":"As a research and staff pharmacist I specialized in drug programs to reduce the overall costs to the consumer.I advanced the Xyrem drug (for narcolepsy) for disease management and eligibility via phone consultations. Consulted on Fentanyl pain patch through REMS recordings. Reviewed Onsolis for consumer eligibility. As a research and staff pharmacist I specialized in drug programs to reduce the overall costs to the consumer.I advanced the Xyrem drug (for narcolepsy) for disease management and eligibility via phone consultations. Consulted on Fentanyl pain patch through REMS recordings. Reviewed Onsolis for consumer eligibility.","duration":"2010 2011 1 year","duration_short":"1 year","end_date":"2011","start_date":"2010","subtitle":"Express Scripts","title":"Pharmacist"}],"url":"https://www.linkedin.com/company/express-scripts"},{"company":"LDI Integrated Pharmacy Services","company_id":"castiarx","location":"Creve Coeur","positions":[{"description":"Staff pharmacist handling patient and physicians calls regarding prescriptions. Reviewed medical orders and Drug Utilization Review (DUR) along with immunization protocols. Staff pharmacist handling patient and physicians calls regarding prescriptions. Reviewed medical orders and Drug Utilization Review (DUR) along with immunization protocols.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"LDI Integrated Pharmacy Services","title":"Pharmacist"}],"url":"https://www.linkedin.com/company/castiarx"},{"company":"Walgreens","company_id":"walgreens","location":"Jefferson City, MO","positions":[{"description":"Pharmacy manager handling patient and physicians calls regarding prescriptions. Reviewed medical orders and Drug Utilization Review (DUR) along with immunization protocols. Performed medical therapy management. Directed the inventory management of pharmaceuticals, coordinated staff with the Bureau of Narcotics and Dangerous Drugs (BNDD). Addressed HR issues including scheduling, people management, and the engagement of personnel along with the dismissal of employees. Pharmacy manager handling patient and physicians calls regarding prescriptions. Reviewed medical orders and Drug Utilization Review (DUR) along with immunization protocols. Performed medical therapy management. Directed the inventory management of pharmaceuticals, coordinated staff with the Bureau of Narcotics and Dangerous Drugs (BNDD). Addressed HR issues including scheduling, people management, and the engagement of personnel along with the dismissal of employees.","duration":"Aug 2002 Oct 2009 7 years 3 months","duration_short":"7 years 3 months","end_date":"Oct 2009","start_date":"Aug 2002","subtitle":"Walgreens","title":"Pharmacy Manager"}],"url":"https://www.linkedin.com/company/walgreens"}]', '["Dr. Rob Elder “Dr. Sarah is a caring, knowledgeable, skilled practitioner with a passion to help her patients achieve optimal health through the proper application of Nutrition Response Testing. She is definitely an asset to our health care team and would highly recommend her.”","Michael Glickert “Dr. Sarah is an expert in nutrition and wellness. She has a wealth of knowledge when it comes to becoming and staying healthy. I use her frequently and cannot recommend her highly enough. Her recommendations are fantastic and make me feel incredible!”"]'] User: ['Jessica Figueroa', 'Accomplished professional with over 20 Years of Sales & Marketing Experience Administrative & Clerical Expertise Customer Service Leadership Presentation Builder Brand Development Relationship Expert Print, Television and Digital Media Consulting Voice Overs Please email me at figueroa_jessica@rocketmail.com to connect further.', 'Sales and Service Professional', "Chico's FAS, Inc.", '[{"company":"Chico\'s FAS, Inc.","company_id":"chico%27s-fas-inc","industry":"Retail","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Chico\'s FAS, Inc.","title":"Customer Service Supervisor"},{"description":"","duration":"Sep 2019 Oct 2021 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 2021","start_date":"Sep 2019","subtitle":"Chico\'s FAS, Inc.","title":"Senior Specialist"},{"description":"","duration":"Jun 2018 Sep 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2019","start_date":"Jun 2018","subtitle":"Chico\'s FAS, Inc.","title":"Social Media Marketing Specialist"}],"url":"https://www.linkedin.com/company/chico%27s-fas-inc"},{"company":"McClatchy","company_id":"the-mcclatchy-company","location":"Macon, Georgia Area","positions":[{"description":"Advertising Media Consultant including Digital and Print Advertising Media Consultant including Digital and Print","duration":"Jan 2017 Jul 2017 7 months","duration_short":"7 months","end_date":"Jul 2017","start_date":"Jan 2017","subtitle":"McClatchy","title":"Advertising Consultant"}],"url":"https://www.linkedin.com/company/the-mcclatchy-company"},{"company":"Interpreter/Translator/Writer Freelancer","company_id":null,"location":"http://www.iservicioshispanos.com/","positions":[{"description":"CEO of iServiciosHispanosManaging Member and Interpreter, Translator, Content Writer. CEO of iServiciosHispanosManaging Member and Interpreter, Translator, Content Writer.","duration":"Feb 2016 Jan 2017 1 year","duration_short":"1 year","end_date":"Jan 2017","start_date":"Feb 2016","subtitle":"Interpreter/Translator/Writer Freelancer","title":"Principal Consultant"}],"url":""},{"company":"Bank of America","company_id":"bank-of-america","location":null,"positions":[{"description":"Financial goals expert for consumer and business customers looking to start or solidifying their relationship with Bank of America.","duration":"Aug 2013 Feb 2016 2 years 7 months","duration_short":"2 years 7 months","end_date":"Feb 2016","start_date":"Aug 2013","subtitle":"Bank of America","title":"Personal Banker"},{"description":"Assist in daily operations of bank platform sales and/or teller services as needed.","duration":"Oct 2011 Aug 2013 1 year 11 months","duration_short":"1 year 11 months","end_date":"Aug 2013","start_date":"Oct 2011","subtitle":"Bank of America","title":"Sales and Service Specialist"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"AuctionMax of Gwinnett","company_id":null,"location":null,"positions":[{"description":"Through a company initiative, assisted in developing a vehicle finance program and handled all Warranty sales for the auction.","duration":"Mar 2011 Sep 2011 7 months","duration_short":"7 months","end_date":"Sep 2011","start_date":"Mar 2011","subtitle":"AuctionMax of Gwinnett","title":"Finance & Warranty Sales Manager"},{"description":"Developed current sales and marketing strategies for up and coming vehicle auction. Was promoted in March into business development of the Finance and Warranty division of the Auction while handling all areas of Social Media for the company.","duration":"Feb 2011 Mar 2011 2 months","duration_short":"2 months","end_date":"Mar 2011","start_date":"Feb 2011","subtitle":"AuctionMax of Gwinnett","title":"Sales & Marketing Director"}],"url":""},{"company":"Telemundo Atlanta","company_id":null,"location":"","positions":[{"description":"Local account executive of media ad sales and market consulting for the Hispanic niche at Telemundo Atlanta WKTB. Was offered the opportunity to help develop a new business venture with AuctionMax of Gwinnett. Local account executive of media ad sales and market consulting for the Hispanic niche at Telemundo Atlanta WKTB. Was offered the opportunity to help develop a new business venture with AuctionMax of Gwinnett.","duration":"Oct 2010 Mar 2011 6 months","duration_short":"6 months","end_date":"Mar 2011","start_date":"Oct 2010","subtitle":"Telemundo Atlanta","title":"Account Executive"}],"url":""},{"company":"Not Applicable","company_id":"not-applicable","location":"","positions":[{"description":"Consulting future and current small businesses from my home office on such things as marketing, advertising, sales, training and HR. Consulting future and current small businesses from my home office on such things as marketing, advertising, sales, training and HR.","duration":"Mar 2010 Oct 2010 8 months","duration_short":"8 months","end_date":"Oct 2010","start_date":"Mar 2010","subtitle":"Not Applicable","title":"Independent Business Consultant"}],"url":"https://www.linkedin.com/company/not-applicable"},{"company":"Una Vez Mas/Azteca America Network Affiliate","company_id":"una-vez-mas-azteca-america-network-affiliate","location":"Greater Atlanta Area","positions":[{"description":"After a rapid ascension from Senior AE to Local Sales Manager, enthusiastically fulfilled business development and supervision of Local affiliate station. After a rapid ascension from Senior AE to Local Sales Manager, enthusiastically fulfilled business development and supervision of Local affiliate station.","duration":"Nov 2008 Mar 2010 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2010","start_date":"Nov 2008","subtitle":"Una Vez Mas/Azteca America Network Affiliate","title":"Local Sales Manager"}],"url":"https://www.linkedin.com/company/una-vez-mas-azteca-america-network-affiliate"},{"company":"Univision Communications","company_id":"univision","location":"","positions":[{"description":"New business development with a concentration in the automotive industry. Consulting on branding and marketing to the Local Atlanta Hispanic Market via spots, promotions and grassroot events. New business development with a concentration in the automotive industry. Consulting on branding and marketing to the Local Atlanta Hispanic Market via spots, promotions and grassroot events.","duration":"May 2006 Nov 2008 2 years 7 months","duration_short":"2 years 7 months","end_date":"Nov 2008","start_date":"May 2006","subtitle":"Univision Communications","title":"Account Executive"}],"url":"https://www.linkedin.com/company/univision"},{"company":"ADESA","company_id":"adesa","location":"","positions":[{"description":"Inside sales and marketing for Auto Auction Inside sales and marketing for Auto Auction","duration":"Jul 2005 Apr 2006 10 months","duration_short":"10 months","end_date":"Apr 2006","start_date":"Jul 2005","subtitle":"ADESA","title":"Marketing Rep"}],"url":"https://www.linkedin.com/company/adesa"},{"company":"Wal-Mart","company_id":"walmart","location":"","positions":[{"description":"Trained, motivated and supervised overall 6-8 employees in Department Sales and Promotions with the number one Retailer in the World at age 19! Trained, motivated and supervised overall 6-8 employees in Department Sales and Promotions with the number one Retailer in the World at age 19!","duration":"Nov 1999 Oct 2001 2 years","duration_short":"2 years","end_date":"Oct 2001","start_date":"Nov 1999","subtitle":"Wal-Mart","title":"Department Manager"}],"url":"https://www.linkedin.com/company/walmart"}]', '["Tara Devane-Jones “Having worked closely with Jessica over a two-year span, it is an honor to recommend her. Throughout our working relationship, I have had nothing but positive experiences with her. Jessica is a diligent, conscientious worker who consistently exceeded the expectations of her client\'s. Her sound judgment, problem solving skills, enthusiasm and follow-through would make her an asset to any organization lucky enough to hire her. Regards, Tara Devane-Jones 404-455-0537”","Mark Rotruck “Although we worked in two different departments of our business we had a joint project that we worked on for a time and I was able to observe Jessica closely for a time and found: 1. She always conducts herself as a professional 2. She wants to learn and therefore learns a new task quickly and is proficient early on in a project. 3. She is always upbeat and has an infectious good attitude. 4. She\'s a team player. .”"]']### Assistant: The agent's job is to provide nutrition and wellness guidance to professionals, while today, the user is reaching out to the agent because they need assistance with improving their energy levels and managing fatigue in order to perform better in their sales and service role.
### Human: Agent: ['PeggyAnne F.', 'Project Management for training and implementation. Conduct training sessions and presentations online, onsite, seminars and classrooms. Develop and manage events. Extensive travel to customer locations. Oversee staff development. Create user manuals and certification trainings. Project management, customer consulting, maintenance planning. Define new avenues to assist in customer success. Sell software & training packages. Currently providing consulting services in asset management & maintenance consultant, inventory control advisor - purchasing & stocking, financial planning assistance. Feel free to message me regarding my availability. Open to discussing permanent positions.', 'Director of Sales at Workforce Control Solutions', 'Workforce Control Solutions', '[{"company":"Workforce Control Solutions","company_id":"workforce-control-solutions","industry":"IT Services and IT Consulting","location":"Placerville, California, United States","positions":[{"description":"","duration":"Jan 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Workforce Control Solutions","title":"Director of Sales"}],"url":"https://www.linkedin.com/company/workforce-control-solutions"},{"company":"ANY Company","company_id":"anycompany","location":"","positions":[{"description":"Extremely urgent... Would like to assist any company as soon as possible. Extremely urgent... Would like to assist any company as soon as possible.","duration":"Aug 2020 Jan 2021 6 months","duration_short":"6 months","end_date":"Jan 2021","start_date":"Aug 2020","subtitle":"ANY Company","title":"Interested in Remote Work from Home"}],"url":"https://www.linkedin.com/company/anycompany"},{"company":"Results 360 LLC","company_id":null,"location":"Sandy, UT","positions":[{"description":"","duration":"Dec 2019 Aug 2020 9 months","duration_short":"9 months","end_date":"Aug 2020","start_date":"Dec 2019","subtitle":"Results 360 LLC","title":"Owner/Consultant"}],"url":""},{"company":"ManagerPlus Solutions LLC","company_id":"managerplus","location":null,"positions":[{"description":"Assist maintenance and management staff on proper asset tracking, inventory management, employee management, and work history. Define each unique customer\'s structure during training implementation to determine proper data setup and to maximize the reporting output. Focus points for client training with safety and security management targeted. Created training manuals, exercises, and review to assist, analyze and test software knowledge.Facilitate management and development of training division, implementation and data services staff, and support services technical staff.Coordinate staffing, divisional goal planning and development, financial management.","duration":"May 2006 Dec 2019 13 years 8 months","duration_short":"13 years 8 months","end_date":"Dec 2019","start_date":"May 2006","subtitle":"ManagerPlus Solutions LLC","title":"Director Technical Support & Training Services"},{"description":"","duration":"May 2006 Dec 2019 13 years 8 months","duration_short":"13 years 8 months","end_date":"Dec 2019","start_date":"May 2006","subtitle":"ManagerPlus Solutions","title":"Employee"}],"url":"https://www.linkedin.com/company/managerplus"},{"company":"Alsco","company_id":"alsco","location":"","positions":[{"description":"","duration":"Jun 2002 Apr 2006 3 years 11 months","duration_short":"3 years 11 months","end_date":"Apr 2006","start_date":"Jun 2002","subtitle":"Alsco","title":"Support Services"}],"url":"https://www.linkedin.com/company/alsco"}]', '["Cody Gray “I worked with Peggy for many years and can say that she is passionate about the success of the clients she worked with. In fact, Peggy\'s long term relationships and success is what brought many of them to upgrade through the various versions of our product creating client longevity and value. ”","Robert Williams “Peggy is highly organized and tends to bring out the best from those around her. She has been important to my success at ManagerPlus as I\'ve reached out over the years to help with customers and develop my own technical knowledge of our product. She would be a valuable addition to any team she joins. ”"]'] User: ['Jagerkal Sneha Kulkarni', 'A seasoned Business Analyst with domain expertise in Supply Chain Marketing, Distribution Operations, Banking, Insurance, Utility Services & Healthcare!', 'Business Analyst', 'Strategic Staffing Solutions - DTE', '[{"company":"Strategic Staffing Solutions - DTE","company_id":null,"location":"Michigan, United States","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions - DTE","title":"Business Analyst"}],"url":""},{"company":"Strategic Staffing Solutions","company_id":"strategic-staffing-solutions","location":"Michigan","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/strategic-staffing-solutions"},{"company":"Centene Corporation","company_id":"centene-corporation","location":"Detroit, Michigan, United States","positions":[{"description":"","duration":"Sep 2020 Feb 2021 6 months","duration_short":"6 months","end_date":"Feb 2021","start_date":"Sep 2020","subtitle":"Centene Corporation","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/centene-corporation"}]', '["Arun Kunnummal “A hard core workaholic with a chilled attitude. The pressure situations she is in, will never reflect in Sneha\'s work or actions. And be assured the assignments to be completed within the time frame with zero errors. Above all the best mentor for Juniors in organization”","Alexander Suresh Thomas “During Sneha\'s 3 years tenure with Hewlett Packard Financial Services, her dedication and hard work were admirable. She worked well with stakeholders from different levels. She was also one of the recipients of the quarterly Hall of Fame award which was only given to individuals who have significant contribution towards the company\'s quarterly performance.”"]']### Assistant: The agent's job is to conduct training sessions and presentations for a software company, and today the user is reaching out to the agent because they need assistance with implementing the software in their supply chain operations.
### Human: Agent: ['Jany Kones', 'A technically astute and accomplished quality professional with global and domestic expertise in process audits, pharmaceutical regulatory requirements, risk assessments, and international quality standards.', 'Validation Manager at Alkermes', 'Alkermes', '[{"company":"Alkermes","company_id":"alkermes","industry":"Biotechnology","location":null,"positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Alkermes","title":"Manager, External Commercial QA Validation"},{"description":"","duration":"Aug 2017 Mar 2021 3 years 8 months","duration_short":"3 years 8 months","end_date":"Mar 2021","start_date":"Aug 2017","subtitle":"Alkermes","title":"Quality Assurance Specialist"},{"description":"","duration":"Feb 2017 Aug 2017 7 months","duration_short":"7 months","end_date":"Aug 2017","start_date":"Feb 2017","subtitle":"Alkermes","title":"Managment Consultant"}],"url":"https://www.linkedin.com/company/alkermes"},{"company":"Pfizer","company_id":"pfizer","location":"Pleasant Prairie, Wisconsin","positions":[{"description":"","duration":"Mar 2015 Feb 2017 2 years","duration_short":"2 years","end_date":"Feb 2017","start_date":"Mar 2015","subtitle":"Pfizer","title":"Lead Auditor"}],"url":"https://www.linkedin.com/company/pfizer"},{"company":"Hospira","company_id":"hospira","location":null,"positions":[{"description":"","duration":"May 2014 Mar 2015 11 months","duration_short":"11 months","end_date":"Mar 2015","start_date":"May 2014","subtitle":"Hospira","title":"Supplier Quality Project Specialist"},{"description":"","duration":"Jul 2013 May 2014 11 months","duration_short":"11 months","end_date":"May 2014","start_date":"Jul 2013","subtitle":"Hospira","title":"Supplier Quality Engineer (contractor)"}],"url":"https://www.linkedin.com/company/hospira"},{"company":"Ashland","company_id":"ashland-inc","location":"Willow Springs, IL","positions":[{"description":"","duration":"May 2012 May 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2013","start_date":"May 2012","subtitle":"Ashland","title":"QC Chemist"}],"url":"https://www.linkedin.com/company/ashland-inc"},{"company":"Department of Human Services","company_id":null,"location":"Waukegan, IL","positions":[{"description":"","duration":"2010 2012 2 years","duration_short":"2 years","end_date":"2012","start_date":"2010","subtitle":"Department of Human Services","title":"Respiratory Care Assistant"}],"url":""},{"company":"Dominican University","company_id":"dominican-university","location":"Dominican University","positions":[{"description":"Instrumentation: UV-Vis Spectroscopy Instrumentation: UV-Vis Spectroscopy","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Dominican University","title":"Research:Analysing and Encapsulating Citrate Reduced Gold Nanoparticles to Enhance Stabilization"}],"url":"https://www.linkedin.com/company/dominican-university"}]', '["Judy Emmert “Jany demonstrates strong quality leadership and practices effective team building skills. She approaches issues with good judgment and applies risk based decisions when auditing and evaluating external suppliers. She is well organized and meets commitments to business timelines and objectives. ”","William Sipes “Jany has a combination of traits that is both valuable and rare in GxP Quality Assurance: She embraces change while keeping her eye firmly on the regulations. While we worked together, I saw her time and time again five into a complicated situation and get right to the heart of the problem. Jany was never loud, but her voice was always heard, almost instantly becoming one of the go to people on her team for Quality opinions. Jany has my unreserved recommendation as being an advocate and leader in real world applications of GxP Quality.”"]'] User: ['Ravigopal Gade', '.', 'Senior Director, Digital Transformation and Enterprise Applications at Calix', 'Calix', '[{"company":"Calix","company_id":"calix","industry":"Software Development","location":null,"positions":[{"description":"Digital Transformation and Enterprise Applications Lead","duration":"Apr 2015 - Present 6 years 9 months","duration_short":"6 years 9 months","end_date":"Present","start_date":"Apr 2015","subtitle":"Calix","title":"Senior Director, Digital Transformation and Enterprise Applications"},{"description":"IT Enterprise Applications Lead","duration":"Oct 2011 Mar 2015 3 years 6 months","duration_short":"3 years 6 months","end_date":"Mar 2015","start_date":"Oct 2011","subtitle":"Calix","title":"Director, IT Enterprise Applications"}],"url":"https://www.linkedin.com/company/calix"},{"company":"HP Enterprise Services","company_id":"hewlett-packard-enterprise","location":"Palo Alto CA","positions":[{"description":"• •","duration":"Nov 2008 Sep 2011 2 years 11 months","duration_short":"2 years 11 months","end_date":"Sep 2011","start_date":"Nov 2008","subtitle":"HP Enterprise Services","title":"Sr. Delivery Manager"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"Symantec","company_id":"symantec","location":"Mountain View CA","positions":[{"description":"","duration":"Mar 1999 Nov 2009 10 years 9 months","duration_short":"10 years 9 months","end_date":"Nov 2009","start_date":"Mar 1999","subtitle":"Symantec","title":"Sr Manager"}],"url":"https://www.linkedin.com/company/symantec"},{"company":"Intelligent Systems, Inc","company_id":null,"location":"Gaithersburg MD","positions":[{"description":"","duration":"May 1995 Feb 1999 3 years 10 months","duration_short":"3 years 10 months","end_date":"Feb 1999","start_date":"May 1995","subtitle":"Intelligent Systems, Inc","title":"Project Manager"}],"url":""},{"company":"Everest Consultants, Inc.","company_id":"everest-consultants-inc-","location":"Corvallis, Oregon Area","positions":[{"description":"","duration":"Nov 1993 Apr 1995 1 year 6 months","duration_short":"1 year 6 months","end_date":"Apr 1995","start_date":"Nov 1993","subtitle":"Everest Consultants, Inc.","title":"Techno Functional Business Analyst"}],"url":"https://www.linkedin.com/company/everest-consultants-inc-"}]', '["Suresh Rajasekaran “Ravi has the ability to see opportunities in the market were always spot on and the way he treated every member of the team as complete equals is a rare but defining trait. I was extremely lucky to work for Ravi during my short tenure at Calix. He built a brotherhood among the team members not only in profession but on health aspect as well. Ravi has the natural ability to relate to people on a human level, while keeping himself and his teammates on task in an effort to satisfy any business objective. He has a keen sense of optimally utilizing the very limited resources available at Calix to maximum effect. His boundless positive energy has helped me personally to take a huge decision and get through some tough times during my tenure.”","Rama Krishna “Ravi has managed multiple technical tracks within Order 2 Fulfillment area covering a number of projects from time to time. He is technical savvy, keeps close tabs on tasks on a number of projects at the same time. He is a long timer with Symantec and knows the history of so many processes/programs @ Symantec. I wish him good luck!!”"]']### Assistant: The agent's job is to validate processes and ensure compliance with pharmaceutical regulatory requirements, and today, the agent is reaching out to the user because they need to discuss potential collaboration on implementing digital transformation and enterprise applications in the user's company.
### Human: Agent: ['Tom Hanson', 'Making the complex infrastructure services into a business decision(s).Consulting with customers on managed or non-managed infrastructure as a service. I help customers evaluating services like SaaS (Software as a Service), PaaS (Platform as a Service), IaaS (Infrastructure as a Service), CaaS (Communications as a Service), Hosted Voice and Basic Telecom Services. I help customers find the best solutions to enable their businesses into the next level of competition. I work with the providers that are bring the best technologies to business applications.', 'Sr. Sales Consultant at HanZen Technologies LLC', 'HanZen Technologies LLC', '[{"company":"HanZen Technologies LLC","company_id":null,"location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Simplifying Carrier and Managed Services into a business decision(s). HanZen Technologies reduces the complexities of carrier services and manage solutions so customers can make the best choices for their business needs. We have relationship with most of the major providers and provide sales and consultative services. I educate and inform my customers on the services available to help them meet their business needs. I also support my customers thought the process and on an on going basis.","duration":"Aug 2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Aug 2018","subtitle":"HanZen Technologies LLC","title":"Sr. Sales Consultant"}],"url":""},{"company":"AdvisoryCloud","company_id":"advisorycloud","location":"Minnepolis MN","positions":[{"description":"If you are ever seeking advise, request a meeting with me on AdvisoryCloud.","duration":"Apr 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Apr 2019","subtitle":"AdvisoryCloud","title":"Available as an advisor on AdvisoryCloud"}],"url":"https://www.linkedin.com/company/advisorycloud"},{"company":"Marco, Inc.","company_id":"marco-technologies","location":"Plymouth, MN","positions":[{"description":"Business Voice and Data solutions including MPLS, ETHERNET, VPLS, QMOE, Private Line, SIP, PRI, Broadband and Hosted services. My goal is to provide the best value services to my customers using the best carrier(s) to provide the right solution. As a Carrier agent I bring the best value to my business customers.","duration":"Dec 2014 Aug 2018 3 years 9 months","duration_short":"3 years 9 months","end_date":"Aug 2018","start_date":"Dec 2014","subtitle":"Marco, Inc.","title":"Senior Carrier Consultant"}],"url":"https://www.linkedin.com/company/marco-technologies"},{"company":"TeleProvision Communications, Inc","company_id":"teleprovision-communications-inc","location":"","positions":[{"description":"Sales Consultant:Business Voice and Data solutions including MPLS, VPLS, QMOE, Private Line, PRI -dynamic and standard, DSL and Hosted services.","duration":"May 2002 Dec 2014 12 years 8 months","duration_short":"12 years 8 months","end_date":"Dec 2014","start_date":"May 2002","subtitle":"TeleProvision Communications, Inc","title":"Sr. Account Manager"}],"url":"https://www.linkedin.com/company/teleprovision-communications-inc"},{"company":"Qwest Communications","company_id":"centurylink","location":"","positions":[{"description":"Sr. Sales Engineer:Designed and managed implementation of Voice and Data networks.Hardware & Network design.Medium to Large business customersCCDP, MSP, CNE","duration":"1993 2002 9 years","duration_short":"9 years","end_date":"2002","start_date":"1993","subtitle":"Qwest Communications","title":"Sr. Sales Engineer"}],"url":"https://www.linkedin.com/company/centurylink"}]', '["“Tom is an excellent engineer and is now serving his customers well in his sales role. He knows the technology in his market and brings the best solutions to fit his customer requirements.”","“I have had the pleasure to know Tom for several years. Tom has a broad business background that allows him to develop comprehensive solutions to complex issues. Tom is constantly researching the newest technologies and is able to use this knowledge to create cost effective solutions for his customers. I would definitely recommend Tom as a source to solve your business needs.”"]'] User: ['Jagerkal Sneha Kulkarni', 'A seasoned Business Analyst with domain expertise in Supply Chain Marketing, Distribution Operations, Banking, Insurance, Utility Services & Healthcare!', 'Business Analyst', 'Strategic Staffing Solutions - DTE', '[{"company":"Strategic Staffing Solutions - DTE","company_id":null,"location":"Michigan, United States","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions - DTE","title":"Business Analyst"}],"url":""},{"company":"Strategic Staffing Solutions","company_id":"strategic-staffing-solutions","location":"Michigan","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/strategic-staffing-solutions"},{"company":"Centene Corporation","company_id":"centene-corporation","location":"Detroit, Michigan, United States","positions":[{"description":"","duration":"Sep 2020 Feb 2021 6 months","duration_short":"6 months","end_date":"Feb 2021","start_date":"Sep 2020","subtitle":"Centene Corporation","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/centene-corporation"}]', '["Arun Kunnummal “A hard core workaholic with a chilled attitude. The pressure situations she is in, will never reflect in Sneha\'s work or actions. And be assured the assignments to be completed within the time frame with zero errors. Above all the best mentor for Juniors in organization”","Alexander Suresh Thomas “During Sneha\'s 3 years tenure with Hewlett Packard Financial Services, her dedication and hard work were admirable. She worked well with stakeholders from different levels. She was also one of the recipients of the quarterly Hall of Fame award which was only given to individuals who have significant contribution towards the company\'s quarterly performance.”"]']### Assistant: The agent's job is to consult with customers on managed or non-managed infrastructure as a service, and today, the agent is reaching out to the user because they need to discuss potential solutions for improving the user's supply chain operations.
### Human: Agent: ['Frank Frontignano', 'An experienced Business Analyst / IT Manager with concentrations in Strategic Thinking, Requirements Gathering, Process Improvement and Agile Development. Manage teams from 2 to 15 people. Commended throughout career for working with diverse groups and communicating effectively between technical and non-technical staff.', 'Sr. Business Analyst at Columbia University in the City of New York', 'Columbia University in the City of New York', '[{"company":"Columbia University in the City of New York","company_id":"columbia-university","industry":"Higher Education","location":"New York, NY","positions":[{"description":"","duration":"Feb 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Feb 2019","subtitle":"Columbia University in the City of New York","title":"Sr. Business Analyst"}],"url":"https://www.linkedin.com/company/columbia-university"},{"company":"Huntington Learning Center","company_id":"huntington-learning-center","location":"Oradell, NJ","positions":[{"description":"Primary Business Analyst for multiple IT projects.- Prepare material and lead meetings with project sponsors to gather requirements and direction. Create detailed wireframes using Visio. - Collect feedback from franchisees and company-owned learning center staff. - Create user stories and track requirements using Team Foundation Server. - Work with the lead developer to implement agile techniques within the IT department. - Provide information to training department allowing them to create eCenter training modules. - Respond to help desk tickets. - Coordinate roll out of systems, including purchasing equipment and scheduling installation. -- Serve as backup project manager when needed.","duration":"Jun 2013 Feb 2019 5 years 9 months","duration_short":"5 years 9 months","end_date":"Feb 2019","start_date":"Jun 2013","subtitle":"Huntington Learning Center","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/huntington-learning-center"},{"company":"Professional Examination Service","company_id":"professional-examination-service","location":null,"positions":[{"description":"- Provided Business Analysis and Project Management for multiple internal and external facing software projects.- Conducted interviews with clients and staff to gather requirements, reviewed needs and priorities and created user stories for implementation using Agile development methods. - Acted as primary liaison between IT department and other business units. Lead daily scrum meetings. - Created/updated projects and workflows using Atlassian (Jira and GreenHopper). - Investigated and prioritized software requests, and facilitated Software Control Management Team meetings. - Primary IT contact between company and test delivery vendor.","duration":"Jul 2010 Mar 2013 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2013","start_date":"Jul 2010","subtitle":"Professional Examination Service","title":"Business Analyst"},{"description":"Managed a 3 – 7 software development team; provided positive and negative feedback; wrote and delivered performance evaluations; worked with Human Resources in hiring and terminating employees; developed training and development plans.","duration":"Mar 2009 Aug 2010 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2010","start_date":"Mar 2009","subtitle":"Professional Examination Service","title":"Director, Information Technology"},{"description":"- Responsible for the creation of the current-state and future-state value stream maps throughout the company’s core business- Oversee and facilitate improvement teams.- Develop, Monitor, and Execute Action Plans- Authorized to make changes across functional and departmental boundaries- Advocate and train staff on Lean methodologies.","duration":"Mar 2008 Mar 2009 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2009","start_date":"Mar 2008","subtitle":"Professional Examination Service","title":"Value Stream Manager"},{"description":"- Oversaw 5 person departments of programmer and QA analysts.- Liaison to business units- Led conversion of core system software from Progress/Unix to .Net/Windows","duration":"Oct 2002 Mar 2008 5 years 6 months","duration_short":"5 years 6 months","end_date":"Mar 2008","start_date":"Oct 2002","subtitle":"Professional Examination Service","title":"Director of Software Development"}],"url":"https://www.linkedin.com/company/professional-examination-service"},{"company":"Professional Examination Service","company_id":"professional-examination-service","location":"","positions":[{"description":"Developed and maintained in-house database systems using PRORESS, fixing bugs and adding new functionally when needed. Developed and maintained in-house database systems using PRORESS, fixing bugs and adding new functionally when needed.","duration":"Sep 1999 Mar 2002 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2002","start_date":"Sep 1999","subtitle":"Professional Examination Service","title":"Programmer"}],"url":"https://www.linkedin.com/company/professional-examination-service"},{"company":"Total Tec Systems Inc.","company_id":"total-tec-systems","location":"","positions":[{"description":"Lead PROGRESS programmer/administrator in 5 person MIS Department supporting 120 users; development accomplished by using PROGRESS version 7 (character mode) running under VMS.- Selected Project Manager for the upgrade of Astea’s Dispatch-1 from version 6.0G to 6.2G; coordinated all aspects of the project from prototyping and testing to scheduling users and consultants.- Designed and created a PROGRESS-based system so that Dispatch-1 and RMS legacy system data could be updated in near real time, along with creating many custom reports and data maintenance programs.- Modified Dispatch-1 code to suit company’s needs in the Bar Coding and cycle counting areas.- Created database system to track support calls.","duration":"May 1996 Oct 1999 3 years 6 months","duration_short":"3 years 6 months","end_date":"Oct 1999","start_date":"May 1996","subtitle":"Total Tec Systems Inc.","title":"Programmer/Analyst"}],"url":"https://www.linkedin.com/company/total-tec-systems"},{"company":"Unisys","company_id":"unisys","location":"","positions":[{"description":"Developed and maintained distributed inventory, maintenance, and operational database applications for Coast Guard use. Provided telephone support for software installed at over 1000 installations worldwide. Developed and executed test plans for software and documentation. Coordinated the manufacture and distribution of software. Traveled to various Coast Guard sites for on-site troubleshooting, installation and training. Developed and maintained distributed inventory, maintenance, and operational database applications for Coast Guard use. Provided telephone support for software installed at over 1000 installations worldwide. Developed and executed test plans for software and documentation. Coordinated the manufacture and distribution of software. Traveled to various Coast Guard sites for on-site troubleshooting, installation and training.","duration":"Jun 1990 May 1996 6 years","duration_short":"6 years","end_date":"May 1996","start_date":"Jun 1990","subtitle":"Unisys","title":"Programmer"}],"url":"https://www.linkedin.com/company/unisys"},{"company":"US Coast Guard","company_id":"uscoastguard","location":"","positions":[{"description":"","duration":"Jun 1990 May 1996 6 years","duration_short":"6 years","end_date":"May 1996","start_date":"Jun 1990","subtitle":"US Coast Guard","title":"Programmer"}],"url":"https://www.linkedin.com/company/uscoastguard"}]', '["Sarah Carroll “I have had the pleasure of working with Frank on various projects in his role as Business Analyst. Frank is skilled at honing in on client needs and excels at identifying and overcoming impediments to ensure that results are delivered in a timely fashion. He is an excellent communicator who always follows up. He is also a great colleague who always seems to have a positive attitude and a smile on his face.”","Karen Fox “I have worked alongside Frank for the past three years on projects big and small. He was much attuned to the business need and was effective at translating those needs into requirements. Many times he knew more about the business aspect of software requests than the business people themselves. Frank is a detail-oriented business analyst, a strong team player and works independently with no supervision.”"]'] User: ['Ron Gavel', "I've been employed in the banking/financial services industry for 20+ years in various positions of responsibility including; management, compliance and sales. I have been a top performer, winning numerous awards in sales and management.", 'Senior Loan Officer NMLS#710498 Golden Oak Lending 724-779-GOLD (4653)', 'Golden Oak Lending 724-779-GOLD (4653)', '[{"company":"Golden Oak Lending 724-779-GOLD (4653)","company_id":null,"location":"Cranberry Township","positions":[{"description":"Office number: (724) 742-2382Office e-mail: rgavel@goldenoaklending.com Office number: (724) 742-2382Office e-mail: rgavel@goldenoaklending.com","duration":"May 2016 - Present 5 years 8 months","duration_short":"5 years 8 months","end_date":"Present","start_date":"May 2016","subtitle":"Golden Oak Lending 724-779-GOLD (4653)","title":"Senior Mortgage Loan Officer"}],"url":""},{"company":"First Commonwealth Bank","company_id":"first-commonwealth-bank","location":"White Oak","positions":[{"description":"","duration":"May 2011 Feb 2016 4 years 10 months","duration_short":"4 years 10 months","end_date":"Feb 2016","start_date":"May 2011","subtitle":"First Commonwealth Bank","title":"Office Manager"}],"url":"https://www.linkedin.com/company/first-commonwealth-bank"},{"company":"First Commonwealth Home Mortgage","company_id":"first-commonwealth-home-mortgage","location":"Greater Pittsburgh Area","positions":[{"description":"","duration":"Oct 2010 May 2011 8 months","duration_short":"8 months","end_date":"May 2011","start_date":"Oct 2010","subtitle":"First Commonwealth Home Mortgage","title":"Mortgage Loan Officer"}],"url":"https://www.linkedin.com/company/first-commonwealth-home-mortgage"},{"company":"PNC","company_id":"pnc-bank","location":"Greater Pittsburgh Area","positions":[{"description":"","duration":"Jan 2010 Oct 2010 10 months","duration_short":"10 months","end_date":"Oct 2010","start_date":"Jan 2010","subtitle":"PNC","title":"Mortgage Loan Officer"}],"url":"https://www.linkedin.com/company/pnc-bank"},{"company":"Dollar Bank","company_id":"dollar-bank","location":"","positions":[{"description":"","duration":"Nov 2008 Jan 2010 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 2010","start_date":"Nov 2008","subtitle":"Dollar Bank","title":"Loan Representative"}],"url":"https://www.linkedin.com/company/dollar-bank"},{"company":"CFB Loan Services","company_id":null,"location":"","positions":[{"description":"Solicit business from third party sources. Review and underwrite files to ensure their authenticity, compliance and customer benefit. Solicit business from third party sources. Review and underwrite files to ensure their authenticity, compliance and customer benefit.","duration":"Oct 2007 May 2008 8 months","duration_short":"8 months","end_date":"May 2008","start_date":"Oct 2007","subtitle":"CFB Loan Services","title":"Account Executive"}],"url":""},{"company":"The CIT Group","company_id":"citgroup","location":"","positions":[{"description":"Wholesale mortgage company account executive. Developed a base of nearly 100 mortgage brokers. Initally was hired as the office Operations Manager; performed dual duties from 1993 to 1996. Wholesale mortgage company account executive. Developed a base of nearly 100 mortgage brokers. Initally was hired as the office Operations Manager; performed dual duties from 1993 to 1996.","duration":"Oct 1993 Sep 2007 14 years","duration_short":"14 years","end_date":"Sep 2007","start_date":"Oct 1993","subtitle":"The CIT Group","title":"Sr. Account Executive"}],"url":"https://www.linkedin.com/company/citgroup"},{"company":"ITT Financial Services","company_id":null,"location":"","positions":[{"description":"","duration":"1987 1993 6 years","duration_short":"6 years","end_date":"1993","start_date":"1987","subtitle":"ITT Financial Services","title":"Branch Manager/Compliance Review Specialist"}],"url":""}]', '["Robert McCommons “Ron is one of the most successful Account Executive/Salesperson that I have had the pleasure to work with. Ron takes his job seriously and becomes THE industry expert in his field. His industry and product knowledge coupled with his no nonsense approach to sales allows him to build loyal business relationships. Anyone who says there is no loyalty in today\'s business environment has not met Ron or Ron\'s clients. Ron would be an asset to any business organization.”","John Rosse “Ron is one of the best Account Executives CIT has. He has been to 8 of the 11 Admirals Clubs for top producers in the company, has been in the top 3 AE\'s in the company virtually every year, and has been number 1 in his division 3 years. He would be a star where ever he goes in this industry or any other sales job he would chose to take.”"]']### Assistant: The agent's job is to work as a Senior Business Analyst at Columbia University in the City of New York. Today, the agent is reaching out to the user because they need assistance in gathering requirements and strategic thinking for a new IT project at the university.
### Human: Agent: ['Llewellyn Falco', 'Enjoy working with very bright people. Most of my jobs and goal focus on this. Specialties: Java, OO Design, XP (extreme programing), Servlets, JDBC, XML, velocity, junit, ant,', 'Owner, Spun Laboratories Inc.', 'Spun Laboratories Inc.', '[{"company":"Spun Laboratories Inc.","company_id":null,"location":"Southern California","positions":[{"description":"Agile Consultant Specializing in Technical XP practices ( TDD, Refactoring, Continuous Delivery, Clean Code, Pair Programming, Mob Programming )TeachingCoachingLegacy Code Agile Consultant Specializing in Technical XP practices ( TDD, Refactoring, Continuous Delivery, Clean Code, Pair Programming, Mob Programming )TeachingCoachingLegacy Code","duration":"Jan 2009 - Present 13 years 3 months","duration_short":"13 years 3 months","end_date":"Present","start_date":"Jan 2009","subtitle":"Spun Laboratories Inc.","title":"Founder & Consultant"}],"url":""}]', '["Natalie Warnert “For the 2018 Women In Agile Conference, we were fortunate to have Llewellyn serve as a Mentor to one of our Launching New Voices Program\'s proteges. Llewellyn volunteered his time to provide helpful advice, guidance and insights for the protege to deliver an outstanding first talk on the international stage. We are immensely grateful for Llewellyn\'s support and allyship to help fulfill the Women In Agile\'s mission to recruit, network, promote, and support the work of outstanding women in the agile community.”","Bryan Beecham “Llewellyn creates an exciting buzz around learning new concepts and trying new approaches. His teams become transformed and energized. He continually works on his craft of both skills and his ability to teach those skills to others. I highly recommend him as an Agile technical coach, he makes everyone around him better. I look forward to working with Llewellyn again in the future and would jump at the opportunity. ”"]'] User: ['Matthew Miles', 'I have experience in almost every market available, Retail, Food Service, Hospitality, Construction, Security, Criminal Justice, Management, Consulting, Mechanical, etc.... Specialties: Contract Negotiations, Buyout, IT, Computers,Construction Management, Security Services', 'Building Contractor at Miles Design and Development, Inc', 'Miles Design and Development, Inc', '[{"company":"Miles Design and Development, Inc","company_id":null,"location":"Loxahatchee, FL","positions":[{"description":"Contracting, Inspecting, Consulting, Insurance, Estimating, Hired Gun Contracting, Inspecting, Consulting, Insurance, Estimating, Hired Gun","duration":"Aug 2015 - Present 6 years 9 months","duration_short":"6 years 9 months","end_date":"Present","start_date":"Aug 2015","subtitle":"Miles Design and Development, Inc","title":"Building Contractor"}],"url":""},{"company":"My Safe Home Inspection","company_id":null,"location":"","positions":[{"description":"All types of Home Inspections, including 4 point, Wind Mitigation, Chinese Drywall, Infrared, New Home Purchase, Reinspections, Roof Certifications All types of Home Inspections, including 4 point, Wind Mitigation, Chinese Drywall, Infrared, New Home Purchase, Reinspections, Roof Certifications","duration":"Aug 2010 - Present 11 years 9 months","duration_short":"11 years 9 months","end_date":"Present","start_date":"Aug 2010","subtitle":"My Safe Home Inspection","title":"Area Manager/Inspector"}],"url":""},{"company":"Wellington Remodeling Inc.","company_id":null,"location":null,"positions":[{"description":"All aspects of construction. Residential Remodeling and Renovations. Commercial Remodeling. Commercial Build-out. Historic Renovation. Custom Home Building. Insurance Claims Repairs. Property Managment. Construction Consultants. Wind Mitigation Inspections, Four Point Inspections. Full Home Purchase Inspections. Disaster Response. Maintenance and Service","duration":"Jul 1992 Nov 2013 21 years 5 months","duration_short":"21 years 5 months","end_date":"Nov 2013","start_date":"Jul 1992","subtitle":"Wellington Remodeling Inc.","title":"Vice President - Director of Construction"},{"description":"All aspects of construction and construction management","duration":"Feb 1992 Jul 2008 16 years 6 months","duration_short":"16 years 6 months","end_date":"Jul 2008","start_date":"Feb 1992","subtitle":"Wellington Remodeling Inc.","title":"Building Contractor"}],"url":""},{"company":"Matthew Miles","company_id":null,"location":"West Palm Beach, Florida Area","positions":[{"description":"Private Securtiy Consultations, Security for VIPs, Music and Movie Industry. Private Securtiy Consultations, Security for VIPs, Music and Movie Industry.","duration":"Jun 1998 Dec 2011 13 years 7 months","duration_short":"13 years 7 months","end_date":"Dec 2011","start_date":"Jun 1998","subtitle":"Matthew Miles","title":"Private Security Contractor"}],"url":""},{"company":"VALCOM Design and Construction","company_id":null,"location":"","positions":[{"description":"Estimating all aspects of Construction, Review Construction Documents and Contracts, Buyout, Pre-Construction Management, Sales, Some aspects of Business Development, Minor IT, Calculations, Consultations, Recomendations Estimating all aspects of Construction, Review Construction Documents and Contracts, Buyout, Pre-Construction Management, Sales, Some aspects of Business Development, Minor IT, Calculations, Consultations, Recomendations","duration":"Aug 2008 May 2010 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2010","start_date":"Aug 2008","subtitle":"VALCOM Design and Construction","title":"Senior Estimator"}],"url":""},{"company":"Miles Construction, Inc","company_id":null,"location":"","positions":[{"description":"All Aspects of Sales, Management, Tradeswork, Carpentry, Contracting All Aspects of Sales, Management, Tradeswork, Carpentry, Contracting","duration":"Jun 2000 Sep 2008 8 years 4 months","duration_short":"8 years 4 months","end_date":"Sep 2008","start_date":"Jun 2000","subtitle":"Miles Construction, Inc","title":"Construction Manager/Sales"}],"url":""},{"company":"Wellington Remodeling Inc","company_id":null,"location":"","positions":[{"description":"Manage and maintain multiple jobsites, commercial and residential.Supervise 8-15 employees and hundreds of sub-contractors.Manage and maintain current websites, IT, and all computer related activities at the company.Rough and Trim Carpentry, Electric, Plumbing, HVAC.Coordinate ordering and Delivery SchedulesManage Schedules for some employees and sub-contractors on a day to day basis.Customer Service and HOA/COA/Building Manager Coordination.Marketing, Sales, EstimatingBookkeeping, A/R, A/P, and Electronic Equipment MaintenanceSales increased from 1.0 million to 1.8 million","duration":"Jan 1999 Apr 2008 9 years 4 months","duration_short":"9 years 4 months","end_date":"Apr 2008","start_date":"Jan 1999","subtitle":"Wellington Remodeling Inc","title":"Foreman/Construction Manager/Superintendant"}],"url":""},{"company":"Hooters of America","company_id":null,"location":"","positions":[{"description":"Makeup/Salad, Raw Bar.Ordering/Maintain Inventory and Product Including Perishable and Non-Perishable Items.Supervise 4-9 Cooks, and their Schedules/Payroll.Receiving/Stocking all Products Makeup/Salad, Raw Bar.Ordering/Maintain Inventory and Product Including Perishable and Non-Perishable Items.Supervise 4-9 Cooks, and their Schedules/Payroll.Receiving/Stocking all Products","duration":"Jan 1997 Jan 1999 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 1999","start_date":"Jan 1997","subtitle":"Hooters of America","title":"Kitchen Manager/Line CookPrep cook, line cook, dishwasher, bus tables"}],"url":""},{"company":"Folding Shutter Corporation","company_id":null,"location":"","positions":[{"description":"Maintain Vehicle/Tools/Schedule/Mileage/individual job work orders.Install all types of hurricane shutters in all types of applications.Supervise 1-3 employees. Maintain Vehicle/Tools/Schedule/Mileage/individual job work orders.Install all types of hurricane shutters in all types of applications.Supervise 1-3 employees.","duration":"Jan 1996 Jan 1998 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 1998","start_date":"Jan 1996","subtitle":"Folding Shutter Corporation","title":"Installer/Lead Installer"}],"url":""},{"company":"Wellington Remodeling Inc","company_id":null,"location":"","positions":[{"description":"All kinds of laboring heavy and light.Learn how to operate hand tools, power tools, clean jobsite, install trim and framing, install all types of construction materials.Material runs, pick up and deliver plans/permits/documents, permit filing, NOCs, etc. All kinds of laboring heavy and light.Learn how to operate hand tools, power tools, clean jobsite, install trim and framing, install all types of construction materials.Material runs, pick up and deliver plans/permits/documents, permit filing, NOCs, etc.","duration":"Jan 1991 Jan 1998 7 years 1 month","duration_short":"7 years 1 month","end_date":"Jan 1998","start_date":"Jan 1991","subtitle":"Wellington Remodeling Inc","title":"Laborer/Journeyman/Carpenter"}],"url":""}]', '["Christopher Thomas “Matt takes his work seriously. His commitment to continuing education and accuracy is only matched by his smooth customer service skills.”","Christopher Thomas “Matt is probably the best inspector in Palm Beach county.”"]']### Assistant: The agent's job is to provide Agile consulting and technical coaching, and today they are reaching out to the user because they are seeking a building contractor for a construction project.
### Human: Agent: ['Monica M Perez', 'Experienced Human Resources professional with a demonstrated history of successful work in a variety of industries including manufacturing, long term care and specialty retail. Highly skilled in Employee Relations, Labor Relations, Recruiting and all areas of HR Compliance.', 'Director of Human Resources at Ice Industries', 'Ice Industries', '[{"company":"Ice Industries","company_id":"ice-industries","industry":"Mining","location":"Sylvania, Ohio","positions":[{"description":"","duration":"Apr 2018 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Apr 2018","subtitle":"Ice Industries","title":"Director of Human Resources"}],"url":"https://www.linkedin.com/company/ice-industries"},{"company":"ZF Group","company_id":"zf-group","location":"Fayette, Ohio","positions":[{"description":"","duration":"Jun 2016 Apr 2018 1 year 11 months","duration_short":"1 year 11 months","end_date":"Apr 2018","start_date":"Jun 2016","subtitle":"ZF Group","title":"Human Resources Manager"}],"url":"https://www.linkedin.com/company/zf-group"},{"company":"Johnson Controls","company_id":"johnson-controls","location":null,"positions":[{"description":"","duration":"Feb 2015 Jun 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2016","start_date":"Feb 2015","subtitle":"Johnson Controls","title":"Human Resources Manager"},{"description":"","duration":"Oct 2013 Feb 2015 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2015","start_date":"Oct 2013","subtitle":"Johnson Controls","title":"Senior Human Resources Supervisor"}],"url":"https://www.linkedin.com/company/johnson-controls"},{"company":"Peregrine Health Services","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2009 Oct 2013 4 years 9 months","duration_short":"4 years 9 months","end_date":"Oct 2013","start_date":"Feb 2009","subtitle":"Peregrine Health Services","title":"Area Human Resouce Manager"}],"url":""},{"company":"Hickory Farms","company_id":"hickory-farms","location":null,"positions":[{"description":"Planned, developed and provided training and staff development for Customer Contact Center to meet constantly changing needs and priorities of the department. Programs included but were not limited to lesson plan and module development for Phone Order Entry and Customer Service applications. Also responsible for designing and developing all training curriculums, training manuals and support materials for the curriculums.","duration":"Mar 2008 Feb 2009 1 year","duration_short":"1 year","end_date":"Feb 2009","start_date":"Mar 2008","subtitle":"Hickory Farms","title":"Training Manager"},{"description":"Recruiting & Interviewing: Coordinated recruiting, interviewing, testing, and hiring for all staff (exempt/nonexempt/interns) in the Production & Distribution department including all Spanish speaking candidates. Hiring & Orientation: Worked closely with management to establish seasonal hiring objectives. Conducted new hire orientations for over 800 employees including all Spanish speaking orientations. Policy Development: Updated and maintained non-seasonal and seasonal employee handbooks, policies and job descriptions. Performance Management: Organized all aspects of the Company’s annual employee appraisal process. Ensured progressive discipline, mediation of staff disputes and grievance procedures were consistently handled in accordance with state and federal laws as well as company policy.","duration":"Apr 2006 Mar 2008 2 years","duration_short":"2 years","end_date":"Mar 2008","start_date":"Apr 2006","subtitle":"Hickory Farms","title":"HR Coordinator"}],"url":"https://www.linkedin.com/company/hickory-farms"}]', '["Sheri Caldwell, Ph.D., SHRM - SCP, SPHR, CEQC “I have known Monica for several years dating back to when she was in graduate school. She was a superb student and made such an impression, I recommend she join our HR Team at Hickory Farms. Monica came into a very stressful job, and quickly made a favorable impression. She was always willing to go above and beyond and was very flexible taking on several roles and serving on multiple committees during her tenure at Hickory. She was always positive, had great ideas, and got along well with everyone. Monica worked an incredible amount of hours to get everything done, whether it was at our home office or an off-site location. Monica’s plate was always full. She managed to stay involved in the community and even work a 2nd job! She is someone who is truly there when you need her, and she is someone I’d absolutely recommend and hire again!”","Melaletia (Mel) Jones “I had the pleasure of working with Monica while she was employed as the training manager for the Call Center at Hickory Farms. Monica is a quick study and with little forewarning she was able to develop training curriculum, lessons plans, evaluation criteria and roll out a program to the staff. She was certainly a valuable member of our department and a significant contributor to our successes.Her drive and initiative makes her an individual that any organization would be privileged to have on their team.”"]'] User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']### Assistant: The agent's job is to provide technical support, and today, the agent is reaching out to the user because they need assistance with a customer support issue.
### Human: Agent: ['Kimberly Dailey', 'Kimberly Dailey is a passionate creator of inclusion with over 20 years of experience using Purposeful Creativity Methods to bring clarity, passion, and alignment to their diverse teams. She combines her expertise in public speaking, leadership development, diversity, theater, business and therapy to help individuals, teams, and organizations competently tackle what is next on their horizon with confidence. She has designed over 1000 training curricula for clients like the Smithsonian, Carnegie Hall, American University, Habitat for Humanity, and TATA Communications. Having trained in over 25 countries, she is an expert in building insight, connection, and empathy between diverse groups deeply and quickly. Kimberly holds a B.A. from Georgetown University, a M.S.W from Howard University and is certified in the areas of Life Management Facilitation and Organization Development from Georgetown University.', 'Speaker, Consultant, Inclusion Expert', 'Dailey Innovations Inc', '[{"company":"Dailey Innovations Inc","company_id":null,"location":"Maryland, United States","positions":[{"description":"Designer of transformational learning spaces where people with different identities and lived experiences can develop insight and connections deeply and quickly Designer of transformational learning spaces where people with different identities and lived experiences can develop insight and connections deeply and quickly","duration":"Jun 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Dailey Innovations Inc","title":"Chief Executive Officer"}],"url":""},{"company":"Cook Ross","company_id":"cookross","location":"","positions":[{"description":"Provided full service organizational development support in the area of Inclusion, Diversity, Equity and Accessibility. Known for establishing long-term partnering relationships with clients to help navigate through challenging dynamics with care. Provided full service organizational development support in the area of Inclusion, Diversity, Equity and Accessibility. Known for establishing long-term partnering relationships with clients to help navigate through challenging dynamics with care.","duration":"Oct 2014 Jun 2020 5 years 9 months","duration_short":"5 years 9 months","end_date":"Jun 2020","start_date":"Oct 2014","subtitle":"Cook Ross","title":"Senior Consultant"}],"url":"https://www.linkedin.com/company/cookross"},{"company":"Creative Synergy Solutions, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2005 Jun 2020 15 years 6 months","duration_short":"15 years 6 months","end_date":"Jun 2020","start_date":"Jan 2005","subtitle":"Creative Synergy Solutions, Inc.","title":"Owner"}],"url":""}]', '["Carrie Harnish “I had the pleasure of participating in one of Kimberly\'s trainings on bias. It was one of the best trainings I\'ve experienced. She did a tremendous job of engaging all of us and was full of examples from her own experience and helped us make the connections to our own experiences. She kept the entire day moving smoothly with no slow periods. We were sorry for the day to end. I have already recommended her training to multiple colleagues. I hope I have another opportunity to participate in one of her trainings.”","Lonney Gregory “I had the distinct pleasure of working with Kimberly at the BEYA Global STEM Competiveness Conference this past February. Kimberly led and moderated our panel on \\"Liquidating Brain Power: Brain Exercises with High Return on Investment\\". It was a treat for the audience and especially rewarding for me. Kimberly transforms ideas into tangible actions that can be shared with a large audience for immediate application. That means in the 75 minutes she had leading the workshop, the majority of that time was spent exercising the ideas and having participants incorporate them into their current situations. She is masterful at soliciting audience participation and she develops almost frenzied levels of energy and engagement. Kimberly is also very skilled and \\"leading\\" panel members where she needs them to go to satisfy the learning out comes. She knows when to interject, when to emphasize a point and when to gently move ahead with the agenda. She is a domain expert and an expert facilitator. I learned more about the subject than I knew previously and I learned a few new facilitating tricks as well.”","Susan Levin “I had the pleasure of co-facilitating with Kimberly and it is always a wonderful experience. She is a flexible and creative partner. Her dynamic approach energizes a group to participate in interactive exercises to learn new skills and acquire knowledge. She uses her expertise in dramatic performance to engage an audience and deepen their self awareness. I look forward to the next time we can work together.”","Morgan Hood “Kimberly Rattley was an amazing boss and superior. Information was always organized and tasks were given to me weekly, while noted via Microsoft Spreadsheets. As a businesswoman and business owner, she was always calm, yet stern. I learned so much from working with her and watching her company bloom!”","Todd Hochkeppel “Kimberly is an awesome actor and director. Her Playback work is outstanding. She makes all people feel at ease to explore their inner feelings and emotions. I\'ve had the opportunity to work with her in Playback performance, as well as having her work with teens in one of my drama groups. She brings great ideas and energy to her work. She cares and it shows through. If you have the opportunity to work with Kimberly or see one of her Playback troupes, you should jump at the chance.”","Hugo Robinson, MBA “Kimberly Rattley listens with a compassionate ear and exercises her eye for detail to help me gain clarity about my financial affairs. Her insights have helped me move forward with important professional and personal decisions. I have found Ms. Rattley\'s input to be remarkably sound, while still honoring my personal values and perspectives.”","Bob Devlin “Creative, inspiring, big hearted, sharp mind all describe Kimberly. She provides engaging sessions, using creative engagement techniques of Playback Theater, Improv and psychodrama. A gift to any group that invites her and a pleasure to work with.”","Sheila Haji “Kimberly is a bright, talented, and creative change agent who consistently delivers high impact learning experiences for her clients. I had the opportunity to hire Kimberly to support my company in delivering an organizational wide training for Washington Suburban Sanitary Commission. She did a superb job!”","Greg A Cederlof, MSOD “I\'ve partnered with Kimberly on several occasions to work on contracts within the federal government, primarily dealing with leadership development and coaching. Kimberly has a unique way of fully connecting with a group and creating an environment that enables individuals to enhance their self awareness and open themselves up to new learning opportunities. She is creative, inspires trust, and fully engages any group she is facilitating. I highly endorse Kimberly and would welcome any opportunity to work with her again.”","Voni Harrison “Kimberly is a very creative, articulate and professional individual. I enjoyed working with her! She\'s a delight to be around and is passionate about her vision, goals, gifts and talents.”","Bill Jaffe “Kimberly is a dynamo, creative and filled with imaginative solutions, sometimes before we even know there are problems. It\'s a pleasure working with her.”","David Schek “Kimberely is a very inquisitive and thoughtful business owner. She is open to new ideas and makes you feel comfortable to share different points of view. She thinks analytically and is a good problem solver. Kimberely comes acrosss as a very professional person in my dealings with her.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to plan and manage high-profile events, and today, the agent is reaching out to the user because they need assistance in coordinating a large-scale conference with over 5000 attendees.
### Human: Agent: ['Kristy Hardy, CSM', 'I am an experienced IT Project Management professional focused on organizational efficiency. My commitment is to lead and drive excellence in the enterprise through investment in professional development for others and myself. I have had the privilege to serve in the United States Marine Corps and the United States Army, garnering experience in both leadership and project implementation. Additionally, I’ve had the opportunity to employ the skills I learned in leadership and IT implementation to create transformation, currently at the University of Florida. Some areas that I excel in are Project Management, Continuous Improvement, Operational Efficiency, IT Solutions, Budgeting, and Client Satisfaction.', 'Assistant Vice President, Technology Manager at Bank of America', 'Bank of America', '[{"company":"Bank of America","company_id":"bank-of-america","industry":"Banking","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Aug 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Bank of America","title":"Assistant Vice President, Technology Manager"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"City of Redmond","company_id":"city-of-redmond","location":"Redmond, Washington, United States","positions":[{"description":"","duration":"Apr 2020 Nov 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Nov 2021","start_date":"Apr 2020","subtitle":"City of Redmond","title":"Technical Project Manager"}],"url":"https://www.linkedin.com/company/city-of-redmond"},{"company":"DCG ONE","company_id":"dcgone","location":"Seattle, Washington","positions":[{"description":"","duration":"Nov 2019 Apr 2020 6 months","duration_short":"6 months","end_date":"Apr 2020","start_date":"Nov 2019","subtitle":"DCG ONE","title":"Technical Project Manager"}],"url":"https://www.linkedin.com/company/dcgone"},{"company":"University of Florida","company_id":"uflorida","location":null,"positions":[{"description":"Self-motivated and eager learner with leadership, communication, organizational, and analytical skills who is able to drive projects to completion while delivering the benefits and desired outcomes. Oversees various projects of moderate to complex nature under limited supervision. Key Accomplishments: \uf0a7 Works with customer(s) to define project scope, objectives, outcomes and benefits.\uf0a7 Ensures projects managed adhere to defined quality standards, policies, procedures and best practices.\uf0a7 Meets with technical resources and architects to ensure the design and approach chosen to execute the project will meet the needs of the customer.\uf0a7 Leads projects from original concept through final implementation that are the responsibility of the Project Management Office. \uf0a7 Works in a collaborative team environment, participate in the full software development life cycle and produce quality enterprise solutions. \uf0a7 Leads medium and large sized projects across multi-disciplinary teams, composed of various levels of personnel, vendors, and clients to create and deploy successful projects. \uf0a7 Ensures assignment of appropriate resources and governance structures according to project needs.\uf0a7 Manages scope, schedule, resources and accomplishes project objectives by applying project management competencies.\uf0a7 Develops detailed work plans, resource plans, project estimates and status reports.","duration":"Jan 2019 Nov 2019 11 months","duration_short":"11 months","end_date":"Nov 2019","start_date":"Jan 2019","subtitle":"University of Florida","title":"IT Project Manager"},{"description":"Driving cross-functional technical solutions and testing through understanding project business requirements. Coordinate Americans with Disabilities (ADA) and Web Content Accessibility Guidelines (WCAG) compliance through testing, reporting, and training.Key Accomplishments: \uf0a7 Forging excellence in solutions for customer through design, development, quality assurance, and integration methodologies; tested APIs in SoapUI and JMeter software.\uf0a7 Focusing on internal and external stakeholders to develop new and improved application processes.\uf0a7 Collaborating with cross-functional team to develop test strategies for IBM’s Master Data Management implementation.\uf0a7 Tracking MDM change requests in JIRA and MDM defects in HP Quality\uf0a7 Testing MDM functions and services with SOAP UI.\uf0a7 Providing guidance on organizational change requests and test management processes.","duration":"Sep 2017 Jan 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2019","start_date":"Sep 2017","subtitle":"University of Florida","title":"IT Analyst"}],"url":"https://www.linkedin.com/company/uflorida"},{"company":"SystemizeIT","company_id":null,"location":"","positions":[{"description":"Spearheaded client projects to implement and train personnel on productivity systems and applications and coach on best practices for software implementation. Key Accomplishments: \uf0a7 Developed procedural documentation on software implementation for clients that could be easily understood by all audiences, effectively increasing the use of software and productivity of teams. \uf0a7 Employed the use of document editing software (Camtasia, SnagIt, DemoBuilder, etc.) to enable ease of understanding for audiences.","duration":"Jul 2015 Sep 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2017","start_date":"Jul 2015","subtitle":"SystemizeIT","title":"Project Manager / Systems Documentation"}],"url":""},{"company":"CACI International Inc","company_id":"caci-international-inc","location":"","positions":[{"description":"Executed software quality assurance of web applications, client servers, network, multimedia, database, and educational projects on Windows through testing experience related to functionality, compatibility, reliability, ad hoc, load/stress, usability, installation security, and related test methodologiesKey Accomplishments: \uf0a7 Created engagement in software application systems among employees through entertaining tutorials using Camtasia, SnagIt, and Demo Builder.\uf0a7 Ensured conformance with standards, policies, and process; Effectively prepared and executed audits and documented non-conformance.","duration":"Mar 2014 Jun 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2015","start_date":"Mar 2014","subtitle":"CACI International Inc","title":"Software QA Spepcialist"}],"url":"https://www.linkedin.com/company/caci-international-inc"},{"company":"US Army","company_id":"us-army","location":null,"positions":[{"description":"Key information systems technical advisor supporting 59 leaders and 2000 students annually on technologies such as desktop computers, switches, access points, printers, and mobile hand-held units within a Local Area Network (LAN).Key Accomplishments: \uf0a7 Managed IT projects for facility relocation which included moving 300 systems, 50 telephone systems, and a video teleconferencing system (VTC).\uf0a7 Implemented the wiring of three buildings into the US Army Network by training and leading Army Reserve members rather than contractors, leading to a $50,000 project savings.\uf0a7 Supervised a team implementing Windows 7 on over 400 systems.\uf0a7 Known for exceptional leadership due to excellence in communication regarding project milestones and completing projects in a timely manner.\uf0a7 Developed training materials through modeling, diagrams, and presentations to communicate technical expertise to non-technical specialists.","duration":"Jan 2012 Feb 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2013","start_date":"Jan 2012","subtitle":"US Army","title":"Information Systems Specialist"},{"description":"Implemented Brigade-wide projects such as the hardware conversion and training of clinicians on MC4 (Medical Communications for Combat Casualty Care) application in coordination with the Regional Medical Command, Army Medical Department, and contractors.Key Accomplishments: \uf0a7 Supervised and trained more than 300 individuals in Information Assurance Compliance and the use of MC4, an Electronics Medical Record System created especially for the US Army.\uf0a7 Managed the IT project to set up two 44-bed Combat Support Hospitals with MC4 hardware.\uf0a7 Led a team of 50 soldiers to ensure successful completion of simultaneous project implementations, resulting in the elevation to Information Assurance Manager and Information Management Officer on the Battalion and Brigade level.\uf0a7 Directed a team of 10 Soldiers on projects to implement system changes to Windows Vista on 300 units and ensure network connection and capability for admin section to complete security requirements leading to a 70% increase in security clearance applications and approvals.","duration":"Sep 2008 Jan 2012 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jan 2012","start_date":"Sep 2008","subtitle":"US Army","title":"Information Systems Specialist"}],"url":"https://www.linkedin.com/company/us-army"}]', '["Emily Pfeffer “Kristy Hardy is a driving force among projects. Her planning, risk management, and communication skills make her an incredible person to work with. Furthermore, her clear communication ensures peers and executive leaders are always on the same page, which is not easily accomplished by most. Kristy Hardy is a phenomenal person to work with, and I highly recommend her for any managerial roles that are customer-facing.”","Tom Coglianese “Kristy has been a pleasure to work with at the City of Redmond. She has a deep understanding of both project management and the technologies that power the modern enterprise, I wouldn\'t hesitate to recommend Kristy to anyone. ”"]'] User: ['Yaima Morgado', 'I am hardworking, goal oriented, driven and constructive person.', 'AUTO ACCOUNT MANAGER', 'Herald-Tribune Media Group', '[{"company":"Herald-Tribune Media Group","company_id":"sarasota-herald-tribune","industry":"Newspapers","location":"Sarasota, Florida Area","positions":[{"description":"","duration":"Apr 2017 - Present 4 years 10 months","duration_short":"4 years 10 months","end_date":"Present","start_date":"Apr 2017","subtitle":"Herald-Tribune Media Group","title":"Automotive Account Manager"}],"url":"https://www.linkedin.com/company/sarasota-herald-tribune"}]', '["Edit Szegedi “Yaima has always been a very focused individual keen on perfection and productivity. She always have new ideas and strategies for her team. She is a quick learner and proficient on different systems and applications. Her persistence and determination get the results. Customers love her and know that if she handles the account it will be done and it will be done well. Her dependability and responsibility is a treasure in this industry. When she works on online or print solutions she takes ownership and responsibility for it. She is a joy to work with! Wouldn\'t be where I am without her! ”","Krista S. “Yaima has the most upbeat, kind personality. She is thoughtful and looks out for her team, definite team player. She is creative and forward thinking. She is professional and always has a smile on her face. She is a herd worker and never lets you down. I appreciate her and she over goes over and beyond what is expected of her. Thank you, Yaima!”"]']### Assistant: The agent's job is to manage accounts for the Herald-Tribune Media Group, and today, the agent is reaching out to the user because they need to discuss the user's automotive account and explore potential advertising solutions.
### Human: Agent: ['Jennifer Sweatt, MBA 🖖', 'I love the day-to-day processes that make a business run. I love seeing something go from idea to reality. I love finding more efficient ways of doing things.My name is Jennifer and I am an Accountant.Now, if you had told me 20 years ago that I would ever utter those words I never would have believed you. Yet, today I am happiest when I am deep into a spreadsheet and analyzing data. I love when things balance and producing clear and concise reports.I did not intend to be an accountant (it is not really on the “what do you want to be when you grow up” poster in kindergarten), even though my father was a CFO in banking and I attended Bentley College (known for it’s accounting program). I knew I wanted to be in business (hence Bentley), I just wasn’t sure where I fit. My career has taken me from start-ups, to multi-national companies, to nonprofits, to small businesses. My thirst for always wanting to know more, to know how things are done, means I have worked on a wide variety of projects from the first ISO 9001:2000 Certification in the US, to developing business plans for expansions and new ventures, to implementing new programs and applications, to developing and implementing policies and procedures. All while strengthening my accounting and financial skills and experience.This means that I am actually more than ‘just’ an accountant. I see how all of the parts of a business fit together and how each part contributes to the “Big Picture”. I can visualize how changes in one part of the business can affect other parts. I can do more than crunch numbers, I can take those numbers and transform them into useful data to be able to work with business owners and assist them in making informed decisions, offering advice on the organization as a whole.My name is Jennifer and I am a Versatile Business Accountant and I want to work with you.', 'Geeky Accountant helping small business owners take control of their books and their business | Bookkeeping, Accounting, and Controller/CFO Services | Say it with me "I am one with the force and the force is with me"', 'Spyrian Business Solutions', '[{"company":"Spyrian Business Solutions","company_id":"spyrianbusinesssolutions","industry":"Accounting","location":"Somersworth, New Hampshire, United States","positions":[{"description":"At Spyrian Business Solutions, we do what we do best, so you can do what you do bestOur talents are in the day-to-day tasks that make a business run. From Bookkeeping to Accounting to Administration to Management we love to make things efficient and keep all of the ducks in a row. We do our thing so you can focus on what you do best and make your idea a reality. Seriously, those things you hate to do, we love them. Bookkeeping, Accounts Receivable, Accounts Payable, Financial Statements, Tax Prep, Fixed Assets, and everything in between. Why spend time on something you dread when we can handle it for you?!We can hep keep everything headed in the right direct so your business continues to run smoothly. Whether it is Policy & Procedure, Strategic Management, Balanced Scorecard & KPI, Project Management, or just managing the day-to-day we can be there for you.","duration":"Jul 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Jul 2020","subtitle":"Spyrian Business Solutions","title":"Founder"}],"url":"https://www.linkedin.com/company/spyrianbusinesssolutions"},{"company":"General Linen Service, LLC","company_id":"nhmgma","location":"Somersworth nh","positions":[{"description":"Linen, uniform, and medical commercial rental services • Developed a program to calculate the profitability of customers and accounts down to the item level • Implemented new CRM program resulting in better communication within the organization and enhanced service to customers • Reduced Year-end Adjusting Journal Entries from more that 10 per year to none within 2 years • Completed full bank changeover for organization and its subsidiaries ahead of schedule by more than a month, including the addition of enhanced digital banking options • Improved Prepaid Asset and Inventory tracking so discrepancies reduced to negligible amounts • Revamped Fixed Asset tracking, including full audit of all assets • Became Superuser / Admin for proprietary industry specific software, including representing organization at conference","duration":"Jul 2016 Mar 2020 3 years 9 months","duration_short":"3 years 9 months","end_date":"Mar 2020","start_date":"Jul 2016","subtitle":"General Linen Service, LLC","title":"Senior Staff Accountant"}],"url":"https://www.linkedin.com/company/nhmgma"},{"company":"Freelance","company_id":null,"location":"Somersworth, NH","positions":[{"description":"Providing Bookkeeping & Administrative services to small businesses & nonprofits Providing Bookkeeping & Administrative services to small businesses & nonprofits","duration":"Jan 2016 Jul 2016 7 months","duration_short":"7 months","end_date":"Jul 2016","start_date":"Jan 2016","subtitle":"Freelance","title":"Freelance Consultant"}],"url":""},{"company":"Great Bay Services","company_id":null,"location":"Portsmouth, nh","positions":[{"description":"Nonprofit dedicated to providing support for adults with developmental disabilities enabling them to live & work as valued & participating members of the community* Increased traditional revenue stream by 300% in first year* Started new division to increase non-medical revenue and to provide employment opportunities * Grew to 10 sites within 6 months * Added employment for 3 adults with developmental disabilities * Produced marketing plan that included use of social media * Identified leads for targeted marketing campaign and developed pipeline* Produced 2 full business plans for additional alternative revenue sources that aligned with mission","duration":"Oct 2013 Dec 2015 2 years 3 months","duration_short":"2 years 3 months","end_date":"Dec 2015","start_date":"Oct 2013","subtitle":"Great Bay Services","title":"Director Of Special Projects"}],"url":""},{"company":"Trunity","company_id":"trunity","location":"Portsmouth, NH","positions":[{"description":"Three month contract to act as substitute Office Manager and to coordinate set up of new office Three month contract to act as substitute Office Manager and to coordinate set up of new office","duration":"Aug 2013 Oct 2013 3 months","duration_short":"3 months","end_date":"Oct 2013","start_date":"Aug 2013","subtitle":"Trunity","title":"Management Consultant"}],"url":"https://www.linkedin.com/company/trunity"},{"company":"Great Bay Services","company_id":null,"location":"Portsmouth, NH","positions":[{"description":"* Rebuilt 2 years of financial data to qualify for external audit * Introduced new procedures that led to increased production and security* Produced new Employee Handbook to implement new, and increase awareness of, policy & procedures * Rebuilt 2 years of financial data to qualify for external audit * Introduced new procedures that led to increased production and security* Produced new Employee Handbook to implement new, and increase awareness of, policy & procedures","duration":"May 2013 Aug 2013 4 months","duration_short":"4 months","end_date":"Aug 2013","start_date":"May 2013","subtitle":"Great Bay Services","title":"Financial Consultant"}],"url":""},{"company":"Laboratory Billing Solutions","company_id":"laboratory-billing-solutions","location":"Portsmouth, NH","positions":[{"description":"Engages in healthcare billing and processing, focusing on large and specialty laboratories* Developed a sustainable Policy and Procedure System* Produced all templates for system and structure for system maintenance* Generated Work Instructions for various functions and departments Engages in healthcare billing and processing, focusing on large and specialty laboratories* Developed a sustainable Policy and Procedure System* Produced all templates for system and structure for system maintenance* Generated Work Instructions for various functions and departments","duration":"Jun 2012 May 2013 1 year","duration_short":"1 year","end_date":"May 2013","start_date":"Jun 2012","subtitle":"Laboratory Billing Solutions","title":"Process & Training Consultant"}],"url":"https://www.linkedin.com/company/laboratory-billing-solutions"},{"company":"Product Stewardship Institute","company_id":"product-stewardship-institute","location":"","positions":[{"description":"National organization focused on working with multiple stakeholder groups to promote producer responsibility in relation to the environmental impact of manufactured consumer goods * Introduced new project and customer management system resulting in: * Real-time visibility of project status to executive and board levels * Increased profitability by >10% * Elimination of gaps in reporting system for project updates * Improved control of overhead * Removal of overcharges for internal projects * Maximizing available funds for internal projects* Improved efficiencies of grant and contract proposal creation by 30%","duration":"May 2010 Dec 2011 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2011","start_date":"May 2010","subtitle":"Product Stewardship Institute","title":"Business Manager"}],"url":"https://www.linkedin.com/company/product-stewardship-institute"},{"company":"Siemens Medical Solutions","company_id":"siemens-healthineers","location":"","positions":[{"description":"Siemens Medical Solutions is a global supplier of healthcare equipment renowned for innovative products, services and solutions * Contributed to the achievement of one of the first ISO 9001:2000 Certifications in the US through various functions, such as the creation of a CAPA database and the development of Standard Operating Procedures & Work Instructions* Successfully developed and implemented a Balanced Scorecard system that led toImproved data reporting structures for standardization* Development of meaningful and quantifiable metric systems for various organization functions * Achieved highest Customer Satisfaction rating nationwide for 4 consecutive years","duration":"Dec 2001 Mar 2010 8 years 4 months","duration_short":"8 years 4 months","end_date":"Mar 2010","start_date":"Dec 2001","subtitle":"Siemens Medical Solutions","title":"Regional Administration Manager"}],"url":"https://www.linkedin.com/company/siemens-healthineers"},{"company":"Habitat for Humanity - Southeast New Hampshire","company_id":null,"location":"","positions":[{"description":"• Re-established official fundraising committee after pro-longed hiatus in organization o Recruit and establish/renew relationships with volunteers o Strengthen relations with current supporters while identifying and developing future supporters• Developed strategy to achieve long-term and short-term goals o Committee and Organization raised over $100,000 over the past year resulting in the largest fundraising effort in over five years• Attend events in community to promote organization","duration":"2005 2008 3 years","duration_short":"3 years","end_date":"2008","start_date":"2005","subtitle":"Habitat for Humanity - Southeast New Hampshire","title":"Fundraising Chair (Volunteer)"}],"url":""},{"company":"AICS","company_id":null,"location":"","positions":[{"description":"AICS provided Internet access, web hosting, and web design to businesses and consumers * Grew start-up enterprise to a $35 million company* Awarded highest customer retention rate in region AICS provided Internet access, web hosting, and web design to businesses and consumers * Grew start-up enterprise to a $35 million company* Awarded highest customer retention rate in region","duration":"1996 2001 5 years","duration_short":"5 years","end_date":"2001","start_date":"1996","subtitle":"AICS","title":"Business Manager"}],"url":""},{"company":"ITS","company_id":null,"location":"","positions":[{"description":"ITS is an engineering consulting firm that contracts to design hardware and testing equipment* Reduced annual expenses by 10%* Maximized efficiencies within office allowing for increased performance by administrative staff and reduced work load on engineers and partners, as well as, availability for additional projects, such as the creation of AICS ITS is an engineering consulting firm that contracts to design hardware and testing equipment* Reduced annual expenses by 10%* Maximized efficiencies within office allowing for increased performance by administrative staff and reduced work load on engineers and partners, as well as, availability for additional projects, such as the creation of AICS","duration":"1995 1997 2 years","duration_short":"2 years","end_date":"1997","start_date":"1995","subtitle":"ITS","title":"Office Manager"}],"url":""}]', '["Elizabeth Heyward “Jennifer is a hard worker, who is dedicated to the work she does. She is organized and a team player. She meets deadlines and does great work. ”","Lauri Ferguson “Jennifer is dedicated and detail oriented. It was a pleasure to work with her.”","Shelley Raymond “Jennifer was an incredible supervisor to work with. She is able to navigate complex problems while providing consistent and meaningful direction for others. She handled every task that was thrown at her with proficiency and stepped up to take on more responsibilities when needed. She\'s very technically minded and is always working to increase efficiency. I consider Jennifer an engaging mentor with a big heart and lots of passion for her work.”","Lindsay Pater Carlson “As a star-up, Jen wore MANY hats at AICS/BICnet. She was HR, Accounting, Office Manager, Sales, Marketing, Tech Support and mentor. Her ability to develop processes within the business enabled consistent customer service and messaging. Her analytical and creative skills were a wonder to watch as she built our billing and CRM systems from the ground up. She was a fair manager and a great leader within the company. As a mentor she always had time to sit down and teach me the ins and outs of business. She is a great asset to any company.”"]'] User: ['Vickey Boatright Richardson', 'I am passionate about helping churches and nonprofits with their accounting and minister compensation issues through my website: www.freechurchaccounting.com and my firm: Vickeys Bookkeeping Inc We set up effective accounting systems, generate financial reports, maintain accurate bookkeeping records, etc.', 'Owner, Vickeys Bookkeeping Inc', 'Vickeys Bookkeeping Inc', '[{"company":"Vickeys Bookkeeping Inc","company_id":null,"location":"Henryetta, OK","positions":[{"description":"","duration":"2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"2016","subtitle":"Vickeys Bookkeeping Inc","title":"Founder"}],"url":""},{"company":"www.FreeChurchAccounting.com","company_id":null,"location":"","positions":[{"description":"Accounting made easy for churches and nonprofits, Covers minister tax issues as well. Accounting made easy for churches and nonprofits, Covers minister tax issues as well.","duration":"Jul 2008 - Present 13 years 5 months","duration_short":"13 years 5 months","end_date":"Present","start_date":"Jul 2008","subtitle":"www.FreeChurchAccounting.com","title":"Owner/Editor"}],"url":""},{"company":"www.BasicAccountingHelp.com","company_id":null,"location":"","positions":[{"description":"Accounting made easy for small business owners and accounting students. Accounting made easy for small business owners and accounting students.","duration":"Jan 2009 Mar 2017 8 years 3 months","duration_short":"8 years 3 months","end_date":"Mar 2017","start_date":"Jan 2009","subtitle":"www.BasicAccountingHelp.com","title":"Owner/Editor"}],"url":""},{"company":"Wisdom Over Wealth LLC","company_id":"wisdom-over-wealth-llc","location":"","positions":[{"description":"Payroll for churches and nonprofits Payroll for churches and nonprofits","duration":"Jan 2014 Jun 2016 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jun 2016","start_date":"Jan 2014","subtitle":"Wisdom Over Wealth LLC","title":"Staff Accountant"}],"url":"https://www.linkedin.com/company/wisdom-over-wealth-llc"}]', '["Mary Shaw “Vickey publishes information that I have utilized in my work. She is very knowledgeable in church accounting.”","Terressa Pierce “I recommend Vickey because I know her personally and I have worked side by side with her for many years in our church. Vickey has created a wonderful website for churches to use for great church resources and to be able to download her free church accounting spreadsheets. She has many years of experience in accounting and it definitely shows in her wonderful website at www.freechurchaccounting.com so check out her awesome eBooks and download her free church accounting spreadsheets!”"]']### Assistant: The agent's job is to provide bookkeeping services for churches and nonprofits. Today, the user is reaching out to the agent because they need assistance in setting up an effective accounting system for their nonprofit organization.
### Human: Agent: ['Lurduma Thirumala-Reddy', '• Total 14+ Years of experience as a SAP BASIS and HANA DBA with core strength in all aspects of SAP Systems and Databases in Implementation, Go-live, ORT, Upgrades, Migrations, Production support • Extensive experience in Installation, Configuration, Migration, Maintenance and troubleshooting of various SAP systems like ECC, S/4HANA, Suite on HANA, Fiori, BW, XI/PI/PO, Solution Manager, SLT, BODS on various OS platforms like Windows, UNIX, LINUX and AIX • Extensive administration experience in different Databases like SAP HANA, Oracle, MS SQL, IBM DB2 • Worked on all type of SAP configurations like Interface configurations, RFCs, Transport Management, Technical Monitoring with Solution Manager, Backup/Restore, Client Management, CCMS Monitoring etc. • Worked on all type of High Availability, Disaster Recovery/BCP scenarios using Pacemaker, HP Service Guard Cluster, MSCS setups • Extensive experience in HANA1.0 and HANA2.0 Systems Installation, Configuration, Upgrade, maintenance and performance troubleshooting in a scale-up and scale-out environment • Experience in installing and maintaining HANA 1.0/2.0 systems in deployment scenarios like Dedicated Deployment, MDC and MCOS n both On-premise and Cloud option(Azure) • Designing and implementing complex (3-tier) DB environments for High Availability and Disaster Recovery using SAP HANA Scale-out and HANA System Replication(HSR) with Pacemaker cluster setup • Experience in HANA Databases installation, Administration, Resolve performance issues during the implementation, go-live and supporting phases of various SAP Systems like S/4HANA, FIORI, GRC, BW, PO/PI, BODS, SLT, SDA/SDI • SAP Certified Associate in HANA DB Administration, OS/DB Migration and SAP NetWeaver BASIS', 'SAP HANA DBA | SAP BASIS | Azure Cloud', 'PepsiCo', '[{"company":"PepsiCo","company_id":"pepsico","industry":"Food & Beverages","location":"Plano, Texas, United States","positions":[{"description":"","duration":"Aug 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Aug 2020","subtitle":"PepsiCo","title":"SAP HANA DBA"}],"url":"https://www.linkedin.com/company/pepsico"},{"company":"Energy Transfer","company_id":"energy-transfer","location":"Houston, Texas, United States","positions":[{"description":"","duration":"Jun 2018 Jul 2020 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jul 2020","start_date":"Jun 2018","subtitle":"Energy Transfer","title":"SAP HANA DBA"}],"url":"https://www.linkedin.com/company/energy-transfer"},{"company":"Microsoft","company_id":"microsoft","location":"Redmond, Washington, United States","positions":[{"description":"","duration":"Dec 2016 May 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"May 2018","start_date":"Dec 2016","subtitle":"Microsoft","title":"Sr SAP BASIS Administrator"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Zoetis Inc.","company_id":"zoetis","location":"Parsippany, New Jersey, United States","positions":[{"description":"","duration":"Mar 2016 Nov 2016 9 months","duration_short":"9 months","end_date":"Nov 2016","start_date":"Mar 2016","subtitle":"Zoetis Inc.","title":"Sr SAP Basis Administrator"}],"url":"https://www.linkedin.com/company/zoetis"},{"company":"itelligence India Software Solutions Pvt Ltd","company_id":"itelligenceindia","location":"Hyderabad, Telangana, India","positions":[{"description":"","duration":"Nov 2014 Feb 2016 1 year 4 months","duration_short":"1 year 4 months","end_date":"Feb 2016","start_date":"Nov 2014","subtitle":"itelligence India Software Solutions Pvt Ltd","title":"Sr SAP BASIS/HANA Administrator"}],"url":"https://www.linkedin.com/company/itelligenceindia"},{"company":"IBM India Private Limited","company_id":null,"location":"Bengaluru, Karnataka, India","positions":[{"description":"","duration":"Jul 2007 Nov 2014 7 years 5 months","duration_short":"7 years 5 months","end_date":"Nov 2014","start_date":"Jul 2007","subtitle":"IBM India Private Limited","title":"SAP Basis Administrator"}],"url":""}]', '["Clarence DCruz “Thiru Reddy is one of the best HANA DBA\'s I have worked with. He has expert knowledge, is thorough with his approach and gets the job done. He was very valuable to us during HANA migration and go live. He is also a pleasure to work with. He will be an asset to any organization he works with. I highly recommend Thiru Reddy.”","Jain Thomas “I had worked with Lurduma Thirumala-Reddy for 2 years. He was conscientious and dedicated to his work. He had a positive attitude and a desire to produce quality work that served him well. He created a pleasant work environment. Always ready to learn new technologies. I worked with him on the SAP HANA project at Energy Transfer. He had an in-depth knowledge on SAP, SAP HANA and the technologies around it. We worked together in setting up the SAP HANA environment including the high availability clustering using Red Hat Pacemaker, HANA backups using 3rd party Veeam plugin (backint) and the HANA data and log backups on NFS shares. He was always ready to run an extra mile to finish the project on time. When a problem arise he remediates the issue and made sure to find the root cause and documents it for future reference. More than a colleague he was a good person to work with.”"]'] User: ['Don Sparrow', 'Experienced System Engineer with a demonstrated history of working in the information technology and services industry. Strong healthcare services professional skilled in Government, Customer Relationship Management (CRM), IT Strategy, Team Building and data analysis.', 'MITRE Corporation', 'MITRE Corporation', '[{"company":"MITRE Corporation","company_id":null,"location":"Windsor, MD","positions":[{"description":"","duration":"May 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"May 2019","subtitle":"MITRE Corporation","title":"Principal Systems Engineer"}],"url":""}]', '["Jamil Scott “I can\'t say enough good things about Don. He is an effective leader, and manager. I have worked on several projects with him. He is effective at giving clear direction and letting people accomplish their tasks. It is always a pleasure working for Don.”","Geoffrey Raines “Don has that rare combination of outstanding technical engineering skills combined with strong customer relationship acumen that makes for a successful project engagement. He is also a lot of fun to work with.”"]']### Assistant: The agent's job is to reach out to system engineers for potential collaboration opportunities, and today, the agent is reaching out to the user because they need to discuss a potential joint project involving IT strategy and data analysis.
### Human: Agent: ['Patrick Ginnetti', 'QUALIFICATION HIGHLIGHTS:Senior level marketing professional experienced in leadership, strategic development, branding, shopper marketing, e-commerce, and business development within the B2B and B2C marketing sectors.Expertise in implementing strategic and relevant creative platforms, advertising campaigns, and marketing initiatives to live in the "hearts and minds" of consumers.Proven success in translating business objectives and industry insights into effective sales, marketing, and channel strategies to drive product commercialization, customer acquisition, and sales revenue.Experienced in diverse industries including Automotive, Home & Hardware, Outdoor Power Equipment, Building Products, Quick Serve Restaurant, and Industrial Distribution categories.Driven to develop, lead, and execute annual marketing plans integrating B2C tactics into B2B marketing strategy.Experienced in digital, social media, traditional marketing campaigns, and shopper marketing programs.Demonstrated ability to map the customer experience and journey throughout the sales cycle.Adept at leveraging strong interpersonal and relationship building skills to interact with a diverse customer base.Practiced in consultative techniques to understand customer needs to strategically market and position products.Strong personnel management skills utilized in collaborating with, motivating, and guiding cross-functional teams and direct reports.Able to provide clear direction, clarify objectives, coach and mentor employees, and build high-performing teams.Dynamic presenter able to quickly engage audiences, build trust, and gain consensus across all organizational levels. KEY STRENGTHS:Strategic, innovative, agile, decisive, accountable, persuasive, collaborative, creative problem solver.', 'I build brands that move people.', 'Earnest Machine', '[{"company":"Earnest Machine","company_id":"earnest-machine-products","industry":"Computer Software","location":"Rocky River, Ohio","positions":[{"description":"• Provide leadership, strategic direction, and oversight of the annual sales and comprehensive marketing plans for an international industrial fastener manufacturer and distributor.• Define marketing and sales objectives, goals, and strategies as a member of the Executive Leadership Team.• Defined departmental structure, recruit team members and manage the day-to-day project workload.• Define annual marketing spend and manage the annual marketing budget.• Determine a successful mix of promotional media, marketing events, and public relations campaigns.• Develop and execute e-commerce strategies that align content, digital marketing, and product launch to carry customers from initial inquiry to purchase ensuring positive customer experience and ease of purchase.• Implement digital marketing initiatives including SEO, pay per click campaigns, email campaigns, and other lead generation tactics based off of traditional shopping models and motivators.• Create sales and marketing materials for new business lead generation campaigns.• Collaborate with sales teams to conduct market analysis, gather industry insights, identify and capitalize on growth opportunities, and develop and foster key client relationships.• Utilize business intelligence to mine sales data, capitalize on trends, and guide marketing strategy.Key Accomplishments:• Established the first marketing team in company’s 70 year history including implementation of all processes including digital marketing, product management, innovation, and new product introduction.• Incorporated B2C marketing tactics into the B2B marketing space.• Designed and implemented process to manage $2MM investment in new product introductions. • Redefined brand positioning and creative messaging platform to highlight value proposition, increasing sales revenue 10% YOY.","duration":"Apr 2015 - Present 6 years 7 months","duration_short":"6 years 7 months","end_date":"Present","start_date":"Apr 2015","subtitle":"Earnest Machine","title":"Director of Marketing"}],"url":"https://www.linkedin.com/company/earnest-machine-products"},{"company":"DPI Digital Content","company_id":"dpidigitalcontent","location":"Cleveland, Ohio","positions":[{"description":"• Lead new business development, customer acquisition, and account management doubling top-line revenue while managing the company to profitability.• Diversified studio product and service offerings to include digital video, 3d imaging, and animation departments.• Provided oversight of creative digital projects and introduction of new products.• Develop stories, scripts, and storyboard concepts overssing all digital content production to meet client objectives. • Identified staffing and capital expense requirements, developed and monitored budgets, and managed profitability.• Developed and fostered relationships with key client accounts gaining trust and consensus and selling new ideas across all organization levels including C-suite executives.• Utilized consultative and concept based sales methodologies to capture new business• Led project estimating, response, and negotiation of large scale RFQ’s and RFP’s for the studio.• Provided clear direction and inspired teams to create original concepts for broadcast, digital video content, and digital eCommerce merchandising tactics.Key Accomplishments:• Repositioned business and create new digital product offerings to align with shift in the marketplace to digital content.• Define company structure, recruit team members and manage outside freelance resources.• Developed the video production and 3d animation practice include workflow processes • Identify talent, recruit, and manage a team of 4 digital and video artists and freelance production professionals.• Generated $1.5MM in new sales revenue over a 3-year period as a result of successful consultative selling and new digital content product offering.","duration":"2011 2014 3 years","duration_short":"3 years","end_date":"2014","start_date":"2011","subtitle":"DPI Digital Content","title":"VP, Creative Director"}],"url":"https://www.linkedin.com/company/dpidigitalcontent"},{"company":"Hitchcock Fleming & Associates, Inc.","company_id":"teamaftermath","location":"Akron, Ohio, United States","positions":[{"description":"• Led new business acquisition for a diverse clientele including Goodyear Tire, KraftMaid Cabinetry, Liquid Nails Adhesives, and Glidden Paint.• Directed the creative team for shopper marketing planning for KraftMaid cabinets.• Oversaw senior level creative strategy, brand design, and website marketing integration.• Directed and created award winning digital, experiential and traditional print marketing tactics.• Worked collaboratively with account management teams to ensuring high level of client satisfaction.• Provided senior level project management services ensuring on-time and on-budget project deliverables.• Mentored junior level marketing and creative associates to assist in development opportunities.","duration":"2006 2011 5 years","duration_short":"5 years","end_date":"2011","start_date":"2006","subtitle":"Hitchcock Fleming & Associates, Inc.","title":"Associate Creative Director"}],"url":"https://www.linkedin.com/company/teamaftermath"}]', '["Todd Moser “It was a pleasure working with Patrick as one of my Associate Creative Directors. I appreciated how he always went beyond expectations when it came to the quality and creativity of his work. Patrick\'s work ethic was exemplary. He was very passionate about his craft, a very strategic leader, and could effectively pitch solid work to clients. He was also a mentor-figure to me and helped me grow professionally.”","Kendall Embrescia-Hridel “It\'s always inspiring, exciting and brilliant to work with Patrick. His creative vision, work ethic, and understanding of brand development in the advertising sphere is impactful and sharp. His ability to conceptualize creative and strategic approaches, achieve brand messaging through visual and digital mediums is remarkable and fun. Patrick\'s energy and talent are refreshing. His entrepreunrial spirit, collaborative attitude and special attention to detail is spot on. Having worked in creative industries with many people, Patrick is an all-time favorite and an all-star bandit that successfully leverages desirable outcomes.”"]'] User: ['Emma Y. Shen', 'Experienced, entrepreneurial and result-driven professional with extensive technology and marketing background. -Holistic strategic thinker -Outstanding communication skills-Strong analytical capability-Effective team playerSpecialties:- Marketing & Strategy, Brand Management, Leads Generation, Customer Acquisition, Ad Strategy, Budget management;- Digital Marketing Strategy and Campaign Management, Online advertising, SEM, SEO, Display Ads, Mobile Ads, Social Media, Email Marketing, Webinar Marketing; Trade show & Seminar Management- CRM, Website Building and Content management, Product Marketing, New Product launch - Turnaround/Growth Strategy, Business Ecosystem Development, Partnership Management- Team building', 'Experienced Marketing Professional', 'IM2CHINA LLC', '[{"company":"IM2CHINA LLC","company_id":"im2china-llc","industry":"Marketing and Advertising","location":"Greater Seattle Area","positions":[{"description":"Head of marketing operation team. Overlook the digital marketing strategy and end to end campaign services for global clients across different industries, including fin-tech, e-commerce, hospitality, education, public business, etc. IM2CHINA is a US base marketing and consulting firm specialized on supporting Western brands and companies expand their business to China, and also helping Chinese companies entering US market.As a marketing agency, IM2CHINA provides the end to end marketing consulting and campaign management services with SEM, SEO, DSP, WeChat and Weibo Marketing, Mobile Apps Distribution and Content Marketing on Baidu, WeChat and other popular China internet media, targeting Chinese consumers in mainland China and global regions.For the business consulting services helping Chinese companies going globally, we help Chinese companies settle US offices, build brand awareness, manage merge and acquisitions, etc.","duration":"Feb 2017 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"Feb 2017","subtitle":"IM2CHINA LLC","title":"VP of Marketing Service Operation"}],"url":"https://www.linkedin.com/company/im2china-llc"},{"company":"GAIN Capital","company_id":"gain-capital","location":"Greater Seattle Area / Greater New York Area","positions":[{"description":"• Oversaw marketing and product strategies for Global Chinese Market, include brand management, leads generation, Ad strategy, customer retention, product marketing and website management, achieved XXX% revenue growth in the past five years. • Led global digital marketing team and agencies optimizing marketing campaigns include SEM(campaigns across Google, Baidu, Yahoo, 360, sogou), SEO, Display Ads, Mobile Ads, Social Media, Email Marketing, PR, regional trade show, seminar and webinar program, etc; achieved XXX% increase in new customer acquisition and reduced CPA by XX% • Implemented social strategy for FOREX.com brand, enhanced customer engagement by optimizing content, launching interaction programs, and promoting across various channels, etc. • Optimized mobile site for UKCN, demo customers increased by XXX% and live accounts sign up increased by XXX% in the first month• Developed and executed on B2B marketing strategy for FOREX.com brand","duration":"Aug 2011 Jan 2017 5 years 6 months","duration_short":"5 years 6 months","end_date":"Jan 2017","start_date":"Aug 2011","subtitle":"GAIN Capital","title":"Marketing Director"}],"url":"https://www.linkedin.com/company/gain-capital"},{"company":"B ST Capital","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"","duration":"Oct 2010 Jul 2011 10 months","duration_short":"10 months","end_date":"Jul 2011","start_date":"Oct 2010","subtitle":"B ST Capital","title":"Market Analyst"}],"url":""},{"company":"Connamara Systems, LLC","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"•Developed and implemented an online strategy to acquire new clients. Designed metrics for evaluating social media strategy, email marketing plan and channel partnerships;•Designed a new online interface for clients. Analyzed customer insights from 30+ quantitative and qualitative interviews with executives and IT professionals. •Developed and implemented an online strategy to acquire new clients. Designed metrics for evaluating social media strategy, email marketing plan and channel partnerships;•Designed a new online interface for clients. Analyzed customer insights from 30+ quantitative and qualitative interviews with executives and IT professionals.","duration":"Jun 2009 Aug 2009 3 months","duration_short":"3 months","end_date":"Aug 2009","start_date":"Jun 2009","subtitle":"Connamara Systems, LLC","title":"Product Marketing Intern"}],"url":""},{"company":"Croton Consulting","company_id":null,"location":"","positions":[{"description":"•Collaborated with senior management and developed growth strategy for a national network •Led a 10-person cross-functional team in the analysis, creation and implementation of an innovative interactive digital solution covering 700M audience nationwide• Led and executed organizational restructuring by changing the functional-oriented infrastructure to channel-oriented •Collaborated with senior management and developed growth strategy for a national network •Led a 10-person cross-functional team in the analysis, creation and implementation of an innovative interactive digital solution covering 700M audience nationwide• Led and executed organizational restructuring by changing the functional-oriented infrastructure to channel-oriented","duration":"Apr 2007 Jun 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jun 2008","start_date":"Apr 2007","subtitle":"Croton Consulting","title":"Associate Consultant"}],"url":""},{"company":"News Corporation / Star TV","company_id":"star-india-pvt-ltd","location":"","positions":[{"description":"• Led a team in initiating and producing a multi-city reality dance show (similar to “American Idol”), which drive viewership of 700M people(age 18 to 49) across internet, TV network and mobile platforms•Led online and offline individual marketing & PR campaigns for 12 on-air personalities•Defined audience segmentation for 5 entertainment shows, targeting at 300MM 18-49 year old Chinese audience • Led a team in initiating and producing a multi-city reality dance show (similar to “American Idol”), which drive viewership of 700M people(age 18 to 49) across internet, TV network and mobile platforms•Led online and offline individual marketing & PR campaigns for 12 on-air personalities•Defined audience segmentation for 5 entertainment shows, targeting at 300MM 18-49 year old Chinese audience","duration":"Jul 2002 Apr 2007 4 years 10 months","duration_short":"4 years 10 months","end_date":"Apr 2007","start_date":"Jul 2002","subtitle":"News Corporation / Star TV","title":"TV Producer"}],"url":"https://www.linkedin.com/company/star-india-pvt-ltd"}]', '["Isabelle C. Nüssli “I\'ve had the opportunity to study with Emma and collaborate with her on several group projects at the Kellogg School of Management. Emma is a visionary leader, very assertive and result oriented. Emma’s approach towards work is highly focused, methodical and systematic. Her analytical and decision-making skills are outstanding and she is gifted with subtle execution skills. Emma’s enthusiasm and can-do attitude as well as her ability to think ahead and to simplify complex situations are invaluable characteristics for a high potential. I believe her strong understanding of business and clarity of thinking shows in the way she prioritizes her efforts, and has made her such a strong performer in various situations. She is always searching for new heights in both personal and professional development. In addition, Emma has excellent interpersonal skills. She always manages to get the best out of her team while being an exemplary team player herself. She is passionate and committed and easily finds answers by asking logical questions and giving the team a feeling of solving the problem together. She is a natural leader in every sense. Thus, I strongly recommend Emma for any leadership position. She is someone who you can always rely upon.”","Jim Downs “Emma was able to drop into our company and acquire an understanding of the very arcane business of developing software for derivatives trading. She used this knowledge to craft a detailed marketing plan that we are implementing.”"]']### Assistant: The agent's job is to provide end-to-end marketing consulting and campaign management services for global clients, while the user is reaching out to the agent because they need assistance in expanding their business to China and entering the US market.
### Human: Agent: ['Jay Forrester', 'Up to 40% of Commercial/Business loans are Declined by banks. Instead, we focus on the reasons to say "Yes" !! The Problem: Even with so many loan options in the marketplace, securing commercial financing and/or a business loan can take too long, which directly impacts business growth, payroll, and cash flow. The reality is that many banks are not suited to address the unique financing needs of many businesses. We work with you to provide the best available financing solution, so you can grow/scale your business! The Solution: >Access to our network of private money investors >We don\'t require extensive background information and forms... >If needed, we work with you to build your business credit or help repair it... >Competitive rates If you\'d like to discover your lending options, message me here. See Contact info above. About me: >> Accomplished, driven and creative Financing, Funding, Equipment Leasing, Strategic Capital >> 10+ Years of successful B2B sales/consulting experience >> Skilled at developing and leveraging strategic business alliances >> Business Development >> Team Lead, Collaboration and Relationship management >> Account Management, Client Support >> Consultative focus >> Working with private investors to expand affordable housing units in the greater Boston area. >> In my free time, I enjoy mountain biking, hiking, golfing and spending time with my sons.', 'Commercial Financing | Business Funding | Working Capital | Leasing Advisor', 'Hub Financing, LLC', '[{"company":"Hub Financing, LLC","company_id":"hub-financing-llc","industry":"Financial Services","location":"Greater Boston Area","positions":[{"description":"Hub Financing is an alternative business funding solutions provider that will work around the clock to help business owners, developers and real estate investors get access to essential financing and critical working capital, to ensure the long-term growth of their business. Whether it be Apartments/Multifamily, Office, Retail or Industrial, our lender network enables us to identify solutions and structure complex commercial deals of nearly any size or obstacle.COMMERCIAL FINANCING:• Fixed Rate • Floating Rate • Asset Based• Bridge Loans• Construction Loans• HUD Loans• Stated No Doc Loans• Mezzanine (2nd Position)• Preferred Equity• JV EquitySee my Contact info above or message me here to discuss your options!","duration":"2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"2019","subtitle":"Hub Financing, LLC","title":"Senior Advisor"}],"url":"https://www.linkedin.com/company/hub-financing-llc"},{"company":"Northeast Financing & Equipment Leasing","company_id":null,"location":"Greater Boston Area","positions":[{"description":"Providing creative Commercial financing & Equipment leasing solutions, with a true focus on customer service with a personal touch. Regarding Equipment leasing, you source the new and used business equipment from the Vendor of your choice and we provide creative Leasing/Financing options, so you can get the equipment quickly, that you need to run and grow your business. Providing creative Commercial financing & Equipment leasing solutions, with a true focus on customer service with a personal touch. Regarding Equipment leasing, you source the new and used business equipment from the Vendor of your choice and we provide creative Leasing/Financing options, so you can get the equipment quickly, that you need to run and grow your business.","duration":"2018 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"2018","subtitle":"Northeast Financing & Equipment Leasing","title":"Commercial Financing & Leasing Advisor"}],"url":""},{"company":"UC & IT Consulting","company_id":null,"location":"Greater Boston Area","positions":[{"description":"Assess, consult, design, implement and support. Working with companies to design and implement customized Data, Voice, MPLS, SIP, Cloud, Data Center, SaaS, IaaS, Hosting, Disaster Recovery, Business Continuity, IP PBX, and UC (Unified Communications) solutions. Assess, consult, design, implement and support. Working with companies to design and implement customized Data, Voice, MPLS, SIP, Cloud, Data Center, SaaS, IaaS, Hosting, Disaster Recovery, Business Continuity, IP PBX, and UC (Unified Communications) solutions.","duration":"2012 2018 6 years","duration_short":"6 years","end_date":"2018","start_date":"2012","subtitle":"UC & IT Consulting","title":"Business Development & IT Advisor"}],"url":""},{"company":"Wealth Protection Strategies, LLC","company_id":null,"location":"Greater Boston Area","positions":[{"description":"Independent insurance brokerage that specializes in Employee Benefits and Risk management. Provided honest, objective recommendations and comprehensive insurance solutions. Grew my client base, one business owner at a time.......to over (300) SMB owner/clients. Independent insurance brokerage that specializes in Employee Benefits and Risk management. Provided honest, objective recommendations and comprehensive insurance solutions. Grew my client base, one business owner at a time.......to over (300) SMB owner/clients.","duration":"2005 2012 7 years","duration_short":"7 years","end_date":"2012","start_date":"2005","subtitle":"Wealth Protection Strategies, LLC","title":"Principal & Employee Benefits Consultant"}],"url":""},{"company":"The Bulfinch Group","company_id":"the-bulfinch-group","location":"","positions":[{"description":"","duration":"2003 2005 2 years","duration_short":"2 years","end_date":"2005","start_date":"2003","subtitle":"The Bulfinch Group","title":"Financial Representative"}],"url":"https://www.linkedin.com/company/the-bulfinch-group"},{"company":"Qwest Communications","company_id":"centurylink","location":"","positions":[{"description":"","duration":"2001 2002 1 year","duration_short":"1 year","end_date":"2002","start_date":"2001","subtitle":"Qwest Communications","title":"Major Account Executive"}],"url":"https://www.linkedin.com/company/centurylink"},{"company":"Equant Network Services","company_id":"orange-business-services","location":"Burlington, Massachusetts, United States","positions":[{"description":"","duration":"1998 2001 3 years","duration_short":"3 years","end_date":"2001","start_date":"1998","subtitle":"Equant Network Services","title":"Business Development Manager & Senior Account Manager"}],"url":"https://www.linkedin.com/company/orange-business-services"},{"company":"MCI Telecommunications","company_id":"verizonbusiness","location":"Boston, Massachusetts, United States","positions":[{"description":"","duration":"Jan 1997 Jun 1998 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 1998","start_date":"Jan 1997","subtitle":"MCI Telecommunications","title":"Investment Account Manager"}],"url":"https://www.linkedin.com/company/verizonbusiness"}]', '["Greg Maier “Jay demonstrates a unique combination of excellent sales skills, leadership, strategic expertise, enthusiasm and motivation to get the job done right. Jay is dependable and trustworthy, he\'s an exceptional sales professional and a loyal colleague. He is one of the best sales people I have ever worked with. Jay is dedicated to his craft, is customer focused and delivered sales results with well designed, cost effective and technically sound voice/data/WAN solutions. It was always enjoyable to work with Jay, he\'s creative, adaptable, driven and has a great sense of humor; he would be a great addition to any sales team or organization.”","John Santorelli “Jay is a very focused sales professional with a keen understanding of how to generate and close new sales opportunities. He truly cares about the client getting above and beyond, he has a strong work ethic, creativity and works well in a team sales environment. Exceptional knowledge of the overall sales process, translated into Jay developing, expanding and closing new services associated with our global accounts. Clients find him to have a high level of integrity, honesty and professionalism. It was a pleasure having Jay as part of my sales team. His sales skills would make him an asset to any organization”","Jack Blaeser “Jay is a dedicated and self motivating sales professional. He is driven to succeed and produced major account wins during his three years with Equant in competitive environments against major incumbents like AT&T and Verizon with much more brand recognition and established relationships. Jay has an exceptional work ethic, was well liked by his colleagues and demonstrated leadership throughout large complex and strategic sales cycles. He demands the best from himself, works well with his technical support staff and focuses on customer requirements. Jay is a professional with real integrity and someone you can count on.”"]'] User: ['Anthony Parillo', 'Business Development', 'Sales Manager at SMC', 'SMC', '[{"company":"SMC","company_id":"smc","industry":"Industrial Automation","location":"","positions":[{"description":"","duration":"Apr 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Apr 2019","subtitle":"SMC","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/smc"},{"company":"EDrive Actuators Inc.","company_id":"edrive-actuators-inc-","location":"Newington CT","positions":[{"description":"","duration":"Apr 2014 Apr 2019 5 years 1 month","duration_short":"5 years 1 month","end_date":"Apr 2019","start_date":"Apr 2014","subtitle":"EDrive Actuators Inc.","title":"Business Development Senior Account Sales Manager"}],"url":"https://www.linkedin.com/company/edrive-actuators-inc-"},{"company":"Manufacturers Associates Inc","company_id":"manufacturers-associates-inc","location":"Hamden, Connecticut","positions":[{"description":"","duration":"Jan 2003 Apr 2014 11 years 4 months","duration_short":"11 years 4 months","end_date":"Apr 2014","start_date":"Jan 2003","subtitle":"Manufacturers Associates Inc","title":"Sales Operations Manager"}],"url":"https://www.linkedin.com/company/manufacturers-associates-inc"}]', '["“ Tony is an organized leader able to see ahead to set goals and to keep track of daily needs. His communication skills are exemplary and Always strove to keep everyone in-the-know and on the same page. Tony is aproven sales professional with a thorough knowledge of sales strategies and their execution. ”","“It is a pleasure working with Tony, we\'ve worked together on multiple projects. Tony is a person with strong ownership and driving for results at all times. He sees and can address everything from the big picture to details. He is very energetic, solution oriented and highly motivated with great communication skills. He\'s an asset to any company he is part of.”"]']### Assistant: The agent's job is to provide commercial financing and business funding solutions, and today, the agent is reaching out to the user because they need to discuss potential financing options for the user's business expansion.
### Human: Agent: ['Kevin Pense', 'Division Order Technician with a demonstrated history of diligence to best assist the Land Administration team. Skilled in title analysis, administrative organization, communication, task management, and process development. Professional with a Bachelor of Arts from William Jessup University.', 'Division Order Technician at TotalEnergies', 'Total', '[{"company":"Total","company_id":"totalenergies","industry":"Oil and Gas","location":null,"positions":[{"description":"- Perform mineral ownership transfers- Analyze transfer documents; including but not limited to probates, Affidavit of Heirships, deeds, divorce decrees, assignments, etc. -Analyze Title in county records to confirm mineral ownership -Resolve high level research cases; title curing, escheatments, etc. -Prepare and send outgoing Division Orders-Collaborate with Owner Relations to ensure new owners are set up-Perform pay code maintenances and owner funds releases on mass and individual levels-Collaborate with other departments on special projects as needed-Provide general support for the Division Orders team as well as the overall Land Department efforts","duration":"Aug 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Total","title":"Division Order Technician"},{"description":"-Title analysis and mineral ownership verification -Searched county record databases for necessary title documents -Initial analysis of deeds, probate documents and Affidavit of Heirships -Initial title suspense research and review of title opinions-Resolving research cases resulting from owner inquiries-Analyzed well production data for inquiries (carte)-Case completion/delegation (Landvantage)-BA edits (P2 Bolo)-Owner funds releases (P2 Bolo)-Paycode maintenance (P2 Bolo)-Revenue check voiding (P2 Bolo)-ACH (EFT) set up (P2 Bolo)-Vendor account setup (P2 Bolo)-Customer account setup (P2 Bolo)-Incoming email response-Incoming phone call response","duration":"Nov 2017 Jul 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jul 2019","start_date":"Nov 2017","subtitle":"Total","title":"Owner Relations Representative"}],"url":"https://www.linkedin.com/company/totalenergies"},{"company":"William Jessup University","company_id":"william-jessup-university","location":null,"positions":[{"description":"-Supervised Intramural Sports program-Supervised Outdoor Adventure program -Supervised Men’s and Women’s Discipleship program -Supervised Student Small Group program-Supervised student intern teams","duration":"Jul 2016 May 2017 11 months","duration_short":"11 months","end_date":"May 2017","start_date":"Jul 2016","subtitle":"William Jessup University","title":"Discipleship and Community Life Coordinator"},{"description":"-Supervised Sophomore Housing (150 residents)-Supervised student Resident Assistant team (4 students)-Provided lay counseling for students -Planned events and programs","duration":"Jul 2015 Jul 2016 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2016","start_date":"Jul 2015","subtitle":"William Jessup University","title":"Residence Director"},{"description":"-Supervised Freshman Men’s Hall (80 residents)-Supervised student Resident Assistant team (7 students)-Provided lay counseling for students","duration":"Sep 2014 Jul 2015 11 months","duration_short":"11 months","end_date":"Jul 2015","start_date":"Sep 2014","subtitle":"William Jessup University","title":"Assistant Resident Director"}],"url":"https://www.linkedin.com/company/william-jessup-university"},{"company":"Mancini\'s Sleepworld","company_id":"mancini%27s-sleepworld","location":"San Jose, CA","positions":[{"description":"-Assisted customers on the sales floor with product selection -Finalized sales and processed invoices for customers-Communicated between customers and deliver team -Assisted customers on the sales floor with product selection -Finalized sales and processed invoices for customers-Communicated between customers and deliver team","duration":"Jun 2013 Aug 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2014","start_date":"Jun 2013","subtitle":"Mancini\'s Sleepworld","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/mancini%27s-sleepworld"}]', '["Kristian Murra Kapon “Incredibly efficient comes to mind when I think of Kevin. I had the pleasure of being trained by and working with Kevin over the past year. We have taken on many different tasks and projects together, and his analytical thinking and vision have been invaluable. Kevin\'s ability to juggle multiple roles and responsibilities has made a difference in our productivity level of our team, especially doing title research, in which he is very thorough and skilled. Kevin is very friendly and good natured, always helpful and attentive. He enjoys learning new skills. I would highly recommend him for any position, as he naturally rises to the occasion when presented with something he is passionate about.”","Marissa Gibbs “Kevin is wonderful to work with and has exceptional leadership, coaching and motivational skills. He consistently demonstrates a solid work ethic plus a commitment to the success of our group. Kevin is a forward-thinker and a leader on our team. He has made tremendous contributions in helping to train and develop many of the new employees on our staff. As his Manager, he makes my job easy. Kevin never wastes any time in idleness. He is one of the hardest working people I know. ”"]'] User: ['Charles Gondeck', 'Experienced Supply Chain professional with a demonstrated history of working in the manufacturing industry. Skilled in Strategic Sourcing, Vendor Relationships, Multi-Year Contract Negotiations, Project Management, Continuous Improvement, and multiple ERP systems (JD Edwards, SAP, QAD). Graduate of Marquette University with dual Bachelor of Science (B.S.) degrees in Operations & Supply Chain Management and Marketing.', 'Customer Success Manager at Deacom, Inc.', 'Deacom, Inc.', '[{"company":"Deacom, Inc.","company_id":"deacom-inc","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Aug 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Aug 2020","subtitle":"Deacom, Inc.","title":"Customer Success Manager"},{"description":"","duration":"Jan 2020 Aug 2020 8 months","duration_short":"8 months","end_date":"Aug 2020","start_date":"Jan 2020","subtitle":"Deacom, Inc.","title":"Project Manager"},{"description":"- Client facing consultant on the post-sales implementation project team focused on converting and optimizing our client\'s manufacturing processes in Deacom\'s sophisticated ERP platform.- Manage key project deliverables including client enhancement scoping, syllabus and project plan management.- Experienced operator of Warehouse Management System (WMS) install and configuration, helping to improve inventory control and costing.- Led three successful full life cycle implementations in 2019.","duration":"May 2018 Jan 2020 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 2020","start_date":"May 2018","subtitle":"Deacom, Inc.","title":"ERP Implementation Consultant"}],"url":"https://www.linkedin.com/company/deacom-inc"},{"company":"Pentair","company_id":"pentair","location":null,"positions":[{"description":"Promoted to Global Commodity Manager – Hardware & Seals – in October 2017.Managed $60M in spend of Hardware, Seals, Gaskets, and Bearings for all Pentair global manufacturing locations ($47 in NA spend).Commodity Manager – 06/2015 – 09/2017 (Anoka, MN). Commodity Manager responsible for $20M in North American spend of industrial HVAC purchased components (Fans, Impellers, Compressors, Condenser/Evaporator Coils, Thermal Expansion Valves, etc.) and rubber Gaskets for Pentair’s Enclosures product line located in Anoka, MN and Reynosa, MX.- Developed and maintained global long-term commodity strategies concentrated on eliminating waste, consolidating vendors, streamlining processes, and mitigating inflation risk.- Performed detailed market analysis of commodities, industries, and suppliers to drive decision-making supporting business objectives.- Negotiated multi-year supply contract agreements with a focus on establishing YoY material productivity goals, improving lead-times, minimizing on-hand inventory, and increasing flexibility in the supply chain.- Conducted quarterly scorecard efforts to build supplier relationships and improve quality and delivery metric performance.- Worked closely with my counterparts in EMEA and APAC to improve vendor relationships focused on maximizing sourcing benefits globally.- Proven ability to increase payment terms and working capital, with a total weighted average increase of 12+ days and a benefit of $600,000 achieved, respectively.- Organize value engineering and cross-functional team activities to drive Year-over-Year material productivity, with 5.1% YoY productivity achieved in 2016.","duration":"Jun 2015 Apr 2018 2 years 11 months","duration_short":"2 years 11 months","end_date":"Apr 2018","start_date":"Jun 2015","subtitle":"Pentair","title":"Global Category Manager"},{"description":"- Supported the Global Technical Solutions\'\u200b supply management team (direct commodity leaders, indirect leaders, supplier development, VAVE) on strategic initiatives and analytical processes.- Managed and tracked global supply management key performance indicator (KPI) metrics.- Led and assisted on direct material and indirect cost reduction projects, amounting to $350k in savings. - Supported the creation of the Global ePPV report to help align each Pentair sites\' different ERP system by standardizing data fields.- Experienced operator with SharePoint, SAP BI Tool, Showcase Query, and JD Edwards.- Led cross-functional \'Enclosure Weighing\' project that contributed over $80,000 in savings.","duration":"Jun 2014 Jun 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2015","start_date":"Jun 2014","subtitle":"Pentair","title":"Strategic Sourcing Analyst"}],"url":"https://www.linkedin.com/company/pentair"}]', '["Kyle Stanley “Serving as Charlie\'s Resident Assistant for a year granted me the privilege of getting to know him as both a student and a person. As a student, Charlie was often seen studying on our floor, in both isolated and group environments. He always displayed his enthusiasm for both wanting to learn and succeed, along with being enriched by his classmates and their knowledge. As Charlie\'s RA, I was able to get to know him as a person and experience the respect and ambition that defines his character. Charlie was the first resident I met on my floor in 2011, and the respect that he gave me and his floormates was more than what I could expect out of a resident. Charlie always felt comfortable asking questions, whether they involved academics or helping program for the floor. It was obvious from the beginning that his openness would lead him to become a great friend, classmate to, and leader of the rest of the floor, and others he would meet while at Marquette. His ambition was exemplified in his doing so throughout the year, and was culminated with his election as the Marquette Club Lacrosse team\'s Vice President for the 2012-2013 school year.”","Jill Becker, PHR “I had the opportunity to work with Charlie at Bell Mortgage during the summer of 2012. Charlie is a very hard working, talented and professional person. He is a team player and is willing to do what it takes to be successful. It was a pleasure working with Charlie. He always has a smile on his face and brings a positive attitude with him wherever he goes. Charlie will be a fantastic asset to any organization and I would highly recommend him.”"]']### Assistant: The agent's job is to assist customers in optimizing their manufacturing processes using an ERP platform, and today the user is reaching out to the agent because they need guidance on strategic sourcing and continuous improvement in their supply chain management.
### Human: Agent: ['Karenna Mazur', "I'm an experienced and dedicated event producer specializing in small to large-scale events, conferences, promotions, and experiential campaigns that connect people to products and brands in order to communicate a message or tell a story. I’m driven by innovation and results. And I am highly adept in all aspects of event planning, production, management, communications, budgeting, and staffing. I also excel in customer and guest services, vendor/client relationships and in building brand success.In maintaining my agility in today’s climate, I’m also capable and always gaining new experience with the many digital event platforms and types of streaming events being offered. And I believe that I have the critical experience necessary for producing successful events across any medium, that captivate and engage with any audience, and that always meet my client’s strategies and goals.AREAS OF EXPERTISE*Drive event direction with strategic input based on business objectives*Lead, create, plan, implement and execute events in support of clients initiatives*Lead and direct teams assigned to the event (including internal staff, vendors, venue staff and etc.)AREAS OF INTEREST*Travel*Entertainment*Hospitality*Volunteerism", 'Professional and Collaborative Special Events Producer', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Freelance","title":"Special Event Producer"}],"url":""},{"company":"Disney Parks, Experiences and Products","company_id":"disney-parks-experiences-products","location":"Glendale, California, United States","positions":[{"description":"","duration":"Apr 2009 Dec 2020 11 years 9 months","duration_short":"11 years 9 months","end_date":"Dec 2020","start_date":"Apr 2009","subtitle":"Disney Parks, Experiences and Products","title":"Manager, Events"}],"url":"https://www.linkedin.com/company/disney-parks-experiences-products"},{"company":"DISNEY CONSUMER PRODUCTS AND INTERACTIVE MEDIA, INC.","company_id":"disney-consumer-products-and-interactive-media-inc.","location":"Glendale, California, United States","positions":[{"description":"","duration":"Oct 2006 Apr 2009 2 years 7 months","duration_short":"2 years 7 months","end_date":"Apr 2009","start_date":"Oct 2006","subtitle":"DISNEY CONSUMER PRODUCTS AND INTERACTIVE MEDIA, INC.","title":"Global Special Events Manager"}],"url":"https://www.linkedin.com/company/disney-consumer-products-and-interactive-media-inc."},{"company":"Disney Consumer Products, Inc.","company_id":"disney-consumer-products-inc.","location":null,"positions":[{"description":"","duration":"Apr 2002 Oct 2006 4 years 7 months","duration_short":"4 years 7 months","end_date":"Oct 2006","start_date":"Apr 2002","subtitle":"Disney Consumer Products, Inc.","title":"Special Events Assistant Manager"},{"description":"","duration":"Sep 2000 Apr 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2002","start_date":"Sep 2000","subtitle":"Disney Consumer Products, Inc.","title":"Assistant Marketing Manager"},{"description":"","duration":"Apr 1999 Sep 2000 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2000","start_date":"Apr 1999","subtitle":"Disney Consumer Products, Inc.","title":"Product Development Supervisor"}],"url":"https://www.linkedin.com/company/disney-consumer-products-inc."},{"company":"Walt Disney Animation Studios","company_id":"walt-disney-animation-studios","location":"","positions":[{"description":"","duration":"Mar 1991 Mar 1999 8 years 1 month","duration_short":"8 years 1 month","end_date":"Mar 1999","start_date":"Mar 1991","subtitle":"Walt Disney Animation Studios","title":"Assistant Production Manager"}],"url":"https://www.linkedin.com/company/walt-disney-animation-studios"}]', '["Jeff Metzler “Writing a recommendation for Karenna is only difficult because word cannot effectively articulate what an impactful human being and professional she is. I had the pleasure of working for Karenna on MICKEY: The True Original in NYC. It was an ambitious, never done before pop-up that Karenna drove with grace and an impressive level of operational detail and efficiency. She is able to effectively lead any endeavor, trust her team with delegated tasks but also dive in herself when extra hands are needed. She\'s unafraid to get her hands dirty and is as kind to celebrities and dignitaries as she is with security guards and cleaning staff. As a member of her team I felt taken care of, respected, and was always clear on her expectations and directives. I\'ve moved into managerial roles myself since working with her and have come to realize that the two most important jobs a manager has is to clearly communicate the direction the team is going and to make sure everyone is taken care of. Balancing those two things is incredibly challenging but is something Karenna does with ease, charm, and often a good laugh or two. If I had my druthers, I\'d work with her for the rest of my career. Whether in special events, communications, entertainment or beyond, Karenna is a tremendous value add to any team. ”","Nicole Gervais “I had the pleasure of working alongside Karenna on a multitude of projects for The Walt Disney Company, including some of the brand\'s largest-scale activations of which Karenna was spearheading. She is a tremendously hard worker, an absolute joy to be around and always carries a \\"can do\\" collaborative spirit. Karenna is an asset to the team and is very seasoned within the Events & Entertainment industry. ”"]'] User: ['Richa P.', 'Versatile global executive recognized for strong industry insights and ability to address business challenges leveraging cutting-edge technology with a track record of delivering highly complex products and solutions bringing $1B+ revenue to the market globally. Provide thought leadership and consult with clients on the path to a transformed digital era and how to evolve over time given future services, business drivers, enabling technologies, emerging standards, and industry trends. Experience in :Business Consulting | Strategic Planning Program Management | Partnership Development | Team Building & Leadership | Solution Development | Internet of Things | Digital Transformation', 'Global Strategy and Innovation Consultant', 'AT&T', '[{"company":"AT&T","company_id":"att","industry":"Telecommunications","location":"Middletown, NJ","positions":[{"description":"","duration":"Jul 2018 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Jul 2018","subtitle":"AT&T","title":"Healthcare Global Strategy and Innovation Consultant"}],"url":"https://www.linkedin.com/company/att"},{"company":"Gartner","company_id":"gartner","location":"New York","positions":[{"description":"","duration":"Jul 2017 Jun 2018 1 year","duration_short":"1 year","end_date":"Jun 2018","start_date":"Jul 2017","subtitle":"Gartner","title":"Managing Partner - High Technology and Telecom Practice"}],"url":"https://www.linkedin.com/company/gartner"},{"company":"IBM","company_id":"ibm","location":null,"positions":[{"description":"","duration":"Jan 2017 Jul 2017 7 months","duration_short":"7 months","end_date":"Jul 2017","start_date":"Jan 2017","subtitle":"IBM","title":"Cloud and Cognitive Industry Solutions Leader"},{"description":"","duration":"May 2013 Dec 2016 3 years 8 months","duration_short":"3 years 8 months","end_date":"Dec 2016","start_date":"May 2013","subtitle":"IBM","title":"Global Telecom and M&E Industry Solutions Executive"},{"description":"","duration":"Nov 2010 May 2013 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2013","start_date":"Nov 2010","subtitle":"IBM","title":"Associate Partner - Global Center of Competence for Telecom, Media and Entertainment"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"AT&T","company_id":"att","location":null,"positions":[{"description":"","duration":"2005 2010 5 years","duration_short":"5 years","end_date":"2010","start_date":"2005","subtitle":"AT&T","title":"Senior Technical Director - Enterprise IT IPV6 and Compliance Programs"},{"description":"","duration":"1995 2005 10 years","duration_short":"10 years","end_date":"2005","start_date":"1995","subtitle":"AT&T","title":"District Manager - AT&T Bell Labs Global Services Design and Delivery"},{"description":"","duration":"1990 1995 5 years","duration_short":"5 years","end_date":"1995","start_date":"1990","subtitle":"AT&T","title":"AT&T Bell Labs Lead Systems Engineer - End to End Telecommunication Service Design"}],"url":"https://www.linkedin.com/company/att"}]', '["“I have worked with Richa Pandey over the past 5 years and she is an astute professional and a veteran Telecommunications Industry executive with a reputation for excellence in planning and execution of complex business-critical solutions, technology thought-leadership, commitment to results, and repeated success building strong teams that push the envelope of innovation. While working together, I was impressed with Richa\'s ability to execute at multiple levels - from the C suite to the project teams Richa leads with great vision, thinks strategically and has a unique ability to grasp at a detail level. My most recent work with Richa saw her leading the Watson IoT Platform and Analytics Program where she demonstrated and developed how telcos drive value from the Internet of Things, find new relevance in connected ecosystems, and redefine their role in the digital world to generate new revenue streams. Richa also led the role for our Communication sector in building solutions for Analytics as a Service, Social, Mobile and Network Agility that optimized Capex/Opex and brought new revenue streams to this sector. Richa\'s currently develops and brings solutions to the global telecommunications accounts that have generated revenue opportunities for the Internet of Things and Analytics, as well as on OSS/BSS and SDN. Since joining IBM Richa has brought her previous CSP experience in OSS/BSS areas such as Service Assurance to help develop new solutions for Edge analytics and IoT. ”","“Richa is an exceptional global executive with a strong industry insights and an ability to develop strategy, value propositions and solutions for customers. She has an extensive background in Telco and M&E Industries. In addition she is a cloud, analytics, social and mobile SME. She is a team player and collaborates well with customers and colleagues to bring the best solutions and value to customers. I have worked with Richa for a number of years and I am pleased to recommend her. ”"]']### Assistant: The agent's job is to consult with clients on digital transformation and industry trends, and today the user is reaching out to the agent because they need assistance in developing solutions for their telecommunications business.
### Human: Agent: ['Mark Hale', 'Mark brings 37 years of experience as a Head Of School with a demonstrated history of successfully leading large and small independent schools across the U.S. He has served on the boards of both schools and community non-profit organizations and is skilled in Nonprofit Management, Fundraising, Admission and Enrollment Management, Instructional Design, Executive Coaching and Consulting. Mark is an effective education professional with a Master of Education (M.Ed.) focused in School Administration from University of Washington.', 'Leadership Coach and Consultant at Mark C. Hale Leadership Coaching and Consulting', 'Mark C. Hale Leadership Coaching and Consulting', '[{"company":"Mark C. Hale Leadership Coaching and Consulting","company_id":null,"location":"Greensboro, North Carolina","positions":[{"description":"","duration":"Jun 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Mark C. Hale Leadership Coaching and Consulting","title":"Leadership Coach and Consultant"}],"url":""},{"company":"Greensboro Day School","company_id":"greensboro-day-school","location":"Greensboro/Winston-Salem, North Carolina Area","positions":[{"description":"","duration":"Jul 2006 Jun 2019 13 years","duration_short":"13 years","end_date":"Jun 2019","start_date":"Jul 2006","subtitle":"Greensboro Day School","title":"Head of School"}],"url":"https://www.linkedin.com/company/greensboro-day-school"},{"company":"St. Matthew\'s Episcopal Day School","company_id":"st.-matthew%27s-episcopal-day-school","location":"","positions":[{"description":"","duration":"Jul 1995 Jun 2006 11 years","duration_short":"11 years","end_date":"Jun 2006","start_date":"Jul 1995","subtitle":"St. Matthew\'s Episcopal Day School","title":"Head of School"}],"url":"https://www.linkedin.com/company/st.-matthew%27s-episcopal-day-school"},{"company":"Rio Grande School","company_id":"rio-grande-school","location":"Santa Fe, New Mexico","positions":[{"description":"","duration":"Jul 1990 Jun 1995 5 years","duration_short":"5 years","end_date":"Jun 1995","start_date":"Jul 1990","subtitle":"Rio Grande School","title":"Head of School"}],"url":"https://www.linkedin.com/company/rio-grande-school"},{"company":"Peninsula Heritage School","company_id":"peninsulaheritageschool","location":"Rolling Hills, California","positions":[{"description":"","duration":"Jul 1982 Jun 1990 8 years","duration_short":"8 years","end_date":"Jun 1990","start_date":"Jul 1982","subtitle":"Peninsula Heritage School","title":"Head of School"}],"url":"https://www.linkedin.com/company/peninsulaheritageschool"},{"company":"The Bush School","company_id":"the-bush-school","location":"Seattle, Washington","positions":[{"description":"","duration":"Sep 1975 Jun 1982 6 years 10 months","duration_short":"6 years 10 months","end_date":"Jun 1982","start_date":"Sep 1975","subtitle":"The Bush School","title":"Teacher"}],"url":"https://www.linkedin.com/company/the-bush-school"}]', '["Edward Cone “As board chair at Greensboro Day School I was directly involved in the decision to hire Mark and worked closely with him for several years. Mark is a calm and thoughtful problem-solver, considerate of other people and points of view, able to focus on big goals even when the details are challenging and the circumstances are fluid. We brought Mark on during an economic boom and expected him to lead us in that environment; when the markets crashed we suddenly needed him to guide us through tough times while still focusing on our long-term objectives. His flexibility and perseverance were amazing and his leadership was highly effective. Mark has great people skills, an ability to listen and hear, and a fundamental kindness that informs his strategic vision and daily interactions alike. ”","Michelle Bostian “Mark is an inspirational thought partner leader with a wealth of experience! ”"]'] User: ['Jonathan Stuckey', 'I enjoy doing anything with computers, but especially enjoy tearing them apart and making them work again. Finding solutions to complicated problems is something I enjoy as well. Specialties: • Team leadership • Project management • Hardware and software troubleshooting • Supported Microsoft Office XP, 2003, 2007, 2010, and 2013 including Outlook • Proficient with Windows XP, Vista, 7, 8, 8.1, Server 2003, Server 2008 R2, and Mac OS X', 'Technical Program Manager at Pluto TV', 'Pluto TV', '[{"company":"Pluto TV","company_id":"pluto-tv","industry":"Entertainment Providers","location":"","positions":[{"description":"","duration":"Jun 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Pluto TV","title":"Technical Program Manager"}],"url":"https://www.linkedin.com/company/pluto-tv"},{"company":"Rosetta Stone","company_id":"rosettastone","location":null,"positions":[{"description":"","duration":"Jul 2017 May 2021 3 years 11 months","duration_short":"3 years 11 months","end_date":"May 2021","start_date":"Jul 2017","subtitle":"Rosetta Stone","title":"Technical Project Manager"},{"description":"I currently manage a team of six Desktop Support Technicians in three different physical locations handling Tier 2 and Tier 3 user support. Our team is also responsible for access management, new hires/terminations, Cisco VOIP phone setup, imaging solutions for the department, and many other tasks. My main responsibility is to monitor all tickets entering the desktop support queue through our ticketing system and assign technicians as necessary. I am also responsible for managing all of the IT projects assigned to our team. Additionally, I am tasked with training the desktop support team on new procedures, new systems, and policies. Highlights:• Assisted with company migration from Exchange 2007 to Google Apps for Business• Worked on implementation team for new ITIL system, Remedyforce• Led team in migration of LANDesk Management Suite to a new data center and upgrade to version 9.5• Deployed LANDesk Management Suite to Rosetta Stone offices across the globe• Helped with deployment of DeployStudio for Mac OSX imaging solution• Facilitated a quarterly review of employee access as required by the Sarbanes Oxley Act• Led an upgrade of 75 laptops in 30 days with full team effort","duration":"Jan 2013 Jul 2017 4 years 7 months","duration_short":"4 years 7 months","end_date":"Jul 2017","start_date":"Jan 2013","subtitle":"Rosetta Stone","title":"Desktop Support Manager"},{"description":"I led a team of Help Desk Technicians to support the Rosetta Stone staff. In this role I continued my responsibilities as a Help Desk Technician, but also trained, coached and mentored the Help Desk Team. During my time here there were been between 3 and 7 technicians on the team, including myself. The team averages about 500 calls and 600 completed trouble tickets every month. I monitored all calls and tickets that enter the Help Desk queue and assign technicians as necessary. I also work as an on-call technician about one week a month. Highlights:• Helped select, design, implement, test, and support a new Asset Management System, LANDesk Asset Lifecycle Management• Assisted training/managing outsourced Tier 1 Help Desk team in India• Increased overall satisfaction with outsourced Help Desk from 30% to 80%• Installed a new kiosk design in malls across the US• Kept morale and user satisfaction high as work increased and the number of Help Desk Technicians decreased due to attrition","duration":"Jun 2011 Jan 2013 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 2013","start_date":"Jun 2011","subtitle":"Rosetta Stone","title":"Help Desk Team Lead"},{"description":"In this role I supported the employees of Rosetta Stone with any of their technology needs. This included computers, smart phones, tablets, video conferencing units, VOIP phones, and any other equipment or software used by Rosetta Stone employees. I was responsible for monitoring a ticket queue as well as answering phone calls. While working here I also worked in the NOC to assist with system down emergencies. Highlights:• Used Altiris and LANDesk to image computers and install software of systems across the globe• Managed user accounts and access using Active Directory• Created workflows for all NOC technicians to follow in the event of a system outage• Maintained above 90% customer satisfaction rate","duration":"Sep 2010 Jun 2011 10 months","duration_short":"10 months","end_date":"Jun 2011","start_date":"Sep 2010","subtitle":"Rosetta Stone","title":"Help Desk/NOC Technician"}],"url":"https://www.linkedin.com/company/rosettastone"},{"company":"Eastern Mennonite School","company_id":"eastern-mennonite-school","location":"","positions":[{"description":"I help train, mentor, and teach basketball to the varsity players. I help train, mentor, and teach basketball to the varsity players.","duration":"Aug 2012 Feb 2018 5 years 7 months","duration_short":"5 years 7 months","end_date":"Feb 2018","start_date":"Aug 2012","subtitle":"Eastern Mennonite School","title":"Volunteer Boys Assistant Varsity Basketball Coach"}],"url":"https://www.linkedin.com/company/eastern-mennonite-school"},{"company":"Goshen College","company_id":"goshen-college","location":null,"positions":[{"description":"At Goshen College I was hired to manage a team of other students with a massive system upgrade of over 400 computers on campus. The upgrade included a migration from Windows XP to Windows 7 64-Bit. My team imaged all of the computers, replaced the computers, and assisted users with any problems they were having.Highlights:• Supervised other students while performing a upgrade of over 400 computers• Used Altiris to install Windows 7 Enterprise 64-bit on Mac Mini hardware• Helped resolve issues relating to software and driver compatibility• Created silent install packages to install software over the network without user interaction","duration":"May 2010 Jul 2010 3 months","duration_short":"3 months","end_date":"Jul 2010","start_date":"May 2010","subtitle":"Goshen College","title":"MSU upgrade manager"},{"description":"I worked as first level user support for Goshen College. I helped resolve issues with email clients such as Eudora, Thunderbird, and Zimbra, as well as supporting MS office versions 2003, 2007 and 2010. My junior year I was appointed the Lead STA. In this position I trained new student employees, led meetings, and trained student employees on the new systems. I managed a team of 11 students in their job as Student Technology Assistant.","duration":"Jan 2007 May 2010 3 years 5 months","duration_short":"3 years 5 months","end_date":"May 2010","start_date":"Jan 2007","subtitle":"Goshen College","title":"Student Technology Assistant"}],"url":"https://www.linkedin.com/company/goshen-college"},{"company":"Mennonite Mission Network","company_id":null,"location":"","positions":[{"description":"I did basically anything that needed to be done. I worked on as a member of the network team as well as the helpdesk team resolving issues with MS office, ShoreTel phone system, network connectivity, and printing issues. I also proposed an organizational response to VDI by researching and proposing a project. I did basically anything that needed to be done. I worked on as a member of the network team as well as the helpdesk team resolving issues with MS office, ShoreTel phone system, network connectivity, and printing issues. I also proposed an organizational response to VDI by researching and proposing a project.","duration":"Jan 2010 May 2010 5 months","duration_short":"5 months","end_date":"May 2010","start_date":"Jan 2010","subtitle":"Mennonite Mission Network","title":"IT Intern"}],"url":""}]', '["Maureen Nash “It’s rare to come across someone as versatile and capable as Jonathan. I worked with Jonathan in his various roles and capacities (official and unofficial) over the last year at Rosetta Stone, from Project Manager to Scrum Master to JIRA expert to the general go-to know-all guy. I was constantly impressed with his ability to juggle all of his roles and projects, none of which would have gone so smoothly without his management. Even with all that he took on, he approached his work with humor and confident humility that instantly put everyone at ease. Any team or project would be lucky to have Jonathan at the helm.”","Peter Paglia “Jonathan’s innate detail-oriented style resulted in a thorough knowledge of Rosetta Stone’s technical workings, and a high level of enthusiasm, and professionalism, which I noticed immediately on joining the Rosetta Stone Project Management Office as Senior Project Manager. Jonathan was an invaluable resource, more than a source of insider knowledge, Jonathan knew and taught me who to contact and what was needed to accomplish our goals, he had a valuable insight into the technical process flow from project concept to delivery. Jonathan dedication, drive, focus and ability to invent, and apply innovative solutions to our project goals was amazing, and it is because of his excellence in this area that he earned the respect of our teams and leadership. He often coordinated effort between diverse teams, combining strengths and energy to exceed our goals. Of particular note was Jonathan’s team player approach, his enthusiastic embrace of change, and unwavering commitment to our program goals. We were also involved in a waterfall to Agile SDLC conversion, and given all the chaos and confusion that can cause, I noticed that the team under his leadership continued to perform and embrace this evolution. It was not unusual to hear praise and team mates commending Jonathan’s outstanding level of professionalism and follow-through. Jonathan is a top-performing Project Management Professional, I eagerly endorse him for any Project or Program leadership position. Pete Paglia”"]']### Assistant: The agent's job is to provide leadership coaching and consulting, while today the user is reaching out to the agent because they need assistance with project management for a hardware and software troubleshooting project.
### Human: Agent: ['Cody Emery', 'Cody Emery specializes in the Listing and Selling of Residential Real Estate in Utah, and have wide-ranging experience in other areas of Real Estate including owning, managing, and assisting clients with the purchase and maintenance of investment properties. With more than 8 years of experience, Cody has established thorough knowledge of the local market and has gained the trust and respect of the people he’s served. Backed by a powerful team of professionals Cody provides exceptional client service for each and every transaction. Cody’s ranked among the top 2% of agents at the highest ranked Century 21 office, Century 21 Everest Realty Group. In such a competitive business, Cody’s approach of honest, hard work has paved the way for continuous years of success.', 'Real Estate Agent at Century 21 Everest Realty Group', 'Century 21 Everest Realty Group', '[{"company":"Century 21 Everest Realty Group","company_id":"everest-realty-group-utah-","industry":"Real Estate","location":"6925 S Union Park Center, Suite 100, Midvale, UT 84047","positions":[{"description":"","duration":"Jan 2013 - Present 9 years 7 months","duration_short":"9 years 7 months","end_date":"Present","start_date":"Jan 2013","subtitle":"Century 21 Everest Realty Group","title":"Real Estate Agent"}],"url":"https://www.linkedin.com/company/everest-realty-group-utah-"},{"company":"Prudential Utah Real Estate","company_id":"prudential-utah-real-estate","location":"","positions":[{"description":"","duration":"Nov 2010 Dec 2012 2 years 2 months","duration_short":"2 years 2 months","end_date":"Dec 2012","start_date":"Nov 2010","subtitle":"Prudential Utah Real Estate","title":"Real Estate Agent"}],"url":"https://www.linkedin.com/company/prudential-utah-real-estate"}]', '["Joshua R. C. “Cody helped my wife and I find the perfect house. We were very picky, but he was very patient and helped us look at a lot of houses. I have no doubt that without Cody\'s help and expertise, we would have not found the house that fits us so well.”","John Ciet “The single-most important characteristics of any professional are integrity, skill, and work ethic. Cody has all three. Anyone looking for real estate services would do well to talk with Cody. He is a consummate professional!”"]'] User: ['Chris Wimmer', 'Grandpa to two little ones', 'Consultant for Physical Safety and Emergency Management to Genentech at PRO Unlimited', 'Grandpa Works', '[{"company":"Grandpa Works","company_id":null,"location":"Home","positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Grandpa Works","title":"Retired - Grandpa to Lucy and Mark"}],"url":""},{"company":"PRO Unlimited","company_id":"pro-unlimited","location":"South San Franccisco","positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"PRO Unlimited","title":"Pro-Unlimited consultant for Physical Safety and Emergency Management to Genentech"}],"url":"https://www.linkedin.com/company/pro-unlimited"},{"company":"Self","company_id":"cranesvarsity","location":"California, United States","positions":[{"description":"","duration":"Jul 2020 Aug 2020 2 months","duration_short":"2 months","end_date":"Aug 2020","start_date":"Jul 2020","subtitle":"Self","title":"Semi Retired"}],"url":"https://www.linkedin.com/company/cranesvarsity"},{"company":"Genentech","company_id":"genentech","location":null,"positions":[{"description":"","duration":"2018 Jul 2020 2 years","duration_short":"2 years","end_date":"Jul 2020","start_date":"2018","subtitle":"Genentech","title":"Principal, Facility Recovery and Safety"},{"description":"","duration":"2004 Jul 2020 16 years","duration_short":"16 years","end_date":"Jul 2020","start_date":"2004","subtitle":"Genentech","title":"Facility Recovery and Safety Manager"},{"description":"","duration":"2003 Jul 2020 17 years","duration_short":"17 years","end_date":"Jul 2020","start_date":"2003","subtitle":"Genentech","title":"Facilities Recovery and Safety Manager"}],"url":"https://www.linkedin.com/company/genentech"},{"company":"Chevron","company_id":"chevron","location":"","positions":[{"description":"Emergency Supervisor for Chevron specializing in Office Facility Emergency Managment and Logistics in Oil Spill Response.","duration":"Sep 1972 Mar 2003 30 years 7 months","duration_short":"30 years 7 months","end_date":"Mar 2003","start_date":"Sep 1972","subtitle":"Chevron","title":"Emergency Preparedness Supervisor"}],"url":"https://www.linkedin.com/company/chevron"}]', '["“Chris is an experienced disaster professional with a fabulous knowledge of Preparedness, Response and Recovery. He has an in-depth understanding of facilities issues as well as a good grounding in the needs of the business units that they support. He is a team builder and collaborator who can bring together many different people, views and objectives to a common goal. He is a wonderful leader and is constantly re-evaluating current processes to see if they are still providing the proper value or if there is a better way to get to the same goal. I\'ve learned a lot of valuable management skills from working for Chris and try to create the same sort of team environment now that I had working for him. I continue to network with him and bounce ideas around on weighty projects. All around he is definitely one of the \\"go to guys\\" in this industry!”","“Chris is a dedicated, intelligent, and resourceful manager that knows how to get the point across to large groups, committees or individual contributors. He\'s serious about his field of safety and recovery but also knows how to have fun and make a topic attractive to all. He\'s an overall GREAT guy!”"]']### Assistant: The agent's job is to assist clients with the purchase and maintenance of investment properties. Today, the user is reaching out to the agent because they need guidance on investing in real estate for retirement.
### Human: Agent: ['Stevie Woods, MBA', 'Experienced Facilities Project Manager skilled in AutoCAD, Engineering Management, Earned Value Management, Engineering, and Business Process Improvement. Strong operations professional with a Master of Business Administration (M.B.A.) focused in Project Management from Keller Graduate School of Management of DeVry University.', 'Facilities Project Manager at Northrop Grumman', 'Northrop Grumman', '[{"company":"Northrop Grumman","company_id":"northrop-grumman-corporation","industry":"Defense & Space","location":"","positions":[{"description":"","duration":"Mar 2011 - Present 10 years 11 months","duration_short":"10 years 11 months","end_date":"Present","start_date":"Mar 2011","subtitle":"Northrop Grumman","title":"Facilities Project Manager"}],"url":"https://www.linkedin.com/company/northrop-grumman-corporation"},{"company":"Los Angeles Air Force Base","company_id":null,"location":"","positions":[{"description":"","duration":"2006 Mar 2011 5 years","duration_short":"5 years","end_date":"Mar 2011","start_date":"2006","subtitle":"Los Angeles Air Force Base","title":"Project Manager"}],"url":""},{"company":"Safety Kleen","company_id":"safety-kleen","location":"","positions":[{"description":"","duration":"2006 Nov 2006 less than a year","duration_short":"less than a year","end_date":"Nov 2006","start_date":"2006","subtitle":"Safety Kleen","title":"Project Manager"}],"url":"https://www.linkedin.com/company/safety-kleen"},{"company":"Delphi Connection systems","company_id":null,"location":"","positions":[{"description":"","duration":"1988 2006 18 years","duration_short":"18 years","end_date":"2006","start_date":"1988","subtitle":"Delphi Connection systems","title":"Facilities Engineer"}],"url":""}]', '["Jess Saldana “Had the pleasure of working with Stevie Woods for several years. Stevie was our Facilities Engineer at Delphi, and in that time Stevie was very professional with a positive attitude with all assignments and levels of management. ”","Michael Verrengia “Stevie was our Facilities Engineer, and occasionally our reporting manager. He was professional but kept an easy going attitude when directing work groups. He is a positive influence on any level he operates on.”"]'] User: ['Kelley Weninger', 'Experienced Employee Relations Specialist with a demonstrated history of working in the construction and facilities services industry. Also skilled in Corporate Communications, Direct Marketing, Negotiation and Sales.', 'Strategic Account Manager - Lee Company', 'Lee Company', '[{"company":"Lee Company","company_id":"leecompany","industry":"Facilities Services","location":null,"positions":[{"description":"","duration":"Nov 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Lee Company","title":"Strategic Account Manager"},{"description":"","duration":"Apr 2016 Nov 2019 3 years 8 months","duration_short":"3 years 8 months","end_date":"Nov 2019","start_date":"Apr 2016","subtitle":"Lee Company","title":"Manager Employee Experience"}],"url":"https://www.linkedin.com/company/leecompany"},{"company":"Provisions Group","company_id":"provisions-group","location":"Franklin, TN","positions":[{"description":"","duration":"Feb 2016 Apr 2016 3 months","duration_short":"3 months","end_date":"Apr 2016","start_date":"Feb 2016","subtitle":"Provisions Group","title":"Consultant"}],"url":"https://www.linkedin.com/company/provisions-group"},{"company":"Music Health Alliance","company_id":"music-health-alliance","location":"Greater Nashville Area, TN","positions":[{"description":"Responsible for the strategy and execution of grant writing, communications, website and public relations messages and collateral to consistently articulate the nonprofit mission of Music Health Alliance. Responsible for the strategy and execution of grant writing, communications, website and public relations messages and collateral to consistently articulate the nonprofit mission of Music Health Alliance.","duration":"Jan 2015 Oct 2015 10 months","duration_short":"10 months","end_date":"Oct 2015","start_date":"Jan 2015","subtitle":"Music Health Alliance","title":"Director of Advancement"}],"url":"https://www.linkedin.com/company/music-health-alliance"},{"company":"Civic Bank and Trust","company_id":null,"location":"Greater Nashville Area, TN","positions":[{"description":"Lead bank through brand identification process and new website developmentHead of strategic planning committee responsible for external customer relationsPlan and manage marketing budgetCreate business development strategy and represent Civic Bank and Trust at prospective client meetings and various community networking organizationsManage print and online advertising campaignsManage social media strategy Write and disseminate bi-monthly bank e-newsletterOrganize and execute customer appreciation events","duration":"Apr 2012 Aug 2014 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2014","start_date":"Apr 2012","subtitle":"Civic Bank and Trust","title":"Business Development/Marketing Manager"}],"url":""},{"company":"Skanska USA Building Inc.","company_id":"skanska","location":"","positions":[{"description":"","duration":"Jan 2011 Jun 2011 6 months","duration_short":"6 months","end_date":"Jun 2011","start_date":"Jan 2011","subtitle":"Skanska USA Building Inc.","title":"Business Development Contract"}],"url":"https://www.linkedin.com/company/skanska"},{"company":"American Constructors, Inc.","company_id":"american-constructors-inc","location":"","positions":[{"description":"Forged new business relationships for 30 year old construction company resulting in significant increase in new project work, in addition to maintaining existing client relationships. Put into place an aggressive marketing plan and database for a company where none existed. Re-branded corporate logo and developed subsequent marketing materials to include corporate brochure, e-newsletter and website.Cultivate new relationships with architects, corporate real estate developers and prospective owners with the ultimate goal of securing new projects and developing long term relationships.Identify and follow up on leads including initiating meetings and presentations with key decision makers.Maintain a high profile at all community networking opportunities, such as local Chamber of Commerce events, political events and various industry organizations.Develop and sustain marketing efforts to include, corporate re-branding, marketing materials, e-newsletter and website.Accountable for marketing database showing current corporate pipeline, reporting monthly at Advisory Board meetings and Executive Meetings.","duration":"Sep 2008 Sep 2010 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2010","start_date":"Sep 2008","subtitle":"American Constructors, Inc.","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/american-constructors-inc"},{"company":"Golden Pond Private School","company_id":null,"location":"","positions":[{"description":"Wrote and published monthly school newsletter.Maintained school website and wrote and edited content.Managed and coordinated all school programming, including Parent Conferences and Information Nights, Teacher Observations, School Calendar and Planned Events, Open Houses and Parent Volunteer OrganizationResponsible for bi-weekly staff payroll. Wrote and published monthly school newsletter.Maintained school website and wrote and edited content.Managed and coordinated all school programming, including Parent Conferences and Information Nights, Teacher Observations, School Calendar and Planned Events, Open Houses and Parent Volunteer OrganizationResponsible for bi-weekly staff payroll.","duration":"Aug 2006 Jul 2008 2 years","duration_short":"2 years","end_date":"Jul 2008","start_date":"Aug 2006","subtitle":"Golden Pond Private School","title":"Marketing and Program Consultant"}],"url":""},{"company":"Robertson Mailing List Company (RMLC)","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2000 Mar 2002 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2002","start_date":"Mar 2000","subtitle":"Robertson Mailing List Company (RMLC)","title":"Director of Marketing and List Management"}],"url":""},{"company":"Faircloth for Senate Committee","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 1997 Nov 1998 1 year 8 months","duration_short":"1 year 8 months","end_date":"Nov 1998","start_date":"Apr 1997","subtitle":"Faircloth for Senate Committee","title":"Finance Director"}],"url":""},{"company":"Republican National Committee","company_id":"republican-national-committee","location":"","positions":[{"description":"Prepared and met an unprecedented annual budget of $36 million for a $100,000 political donor program through effective marketing and membership recruiting/sales. Developed and produced fundraising solicitation, annual membership brochure, benefits package and quarterly newsletter for a major donor fundraising organization that increased donations and membership numbers by 35 percent. Planned and executed event schedule for highest-level donors, to include corporate CEO’s and senior business executives at a national political convention.Managed a staff to meet high demands of conference scheduling and timing of conference events.","duration":"Jul 1995 Apr 1997 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 1997","start_date":"Jul 1995","subtitle":"Republican National Committee","title":"Deputy Director Team 100"}],"url":"https://www.linkedin.com/company/republican-national-committee"}]', '["Andrea Farr “Kelley is always a pleasure to work with. She is pleasant, organized, and professional and takes great pride in every detail of her work. I worked with Kelley on many occasions, and in every instance she consistently proved to be reliable, timely and courteous to our team. I\'m confident she would be an asset to any organization.”","Dan Brodbeck “Let me begin by saying that Kelley is without a doubt one of the most professional individuals I have had the pleasure to work with. Kelley came in and really helped us understand just what marketing and business development were all about; there is a diofference and she knew it. She organized us and truly did set us up to \\"win\\" on both accounts. I can easily recommend Kelley to anyone in need of a business develpment partner; whatever the need, she has the knowledge and the flexibility to adjust to the current situation/circumstances. There is no doubt in my mind that she will be a complete success in the field of business development!”"]']### Assistant: The agent's job is to manage facilities projects, and today, the agent is reaching out to the user because they need to discuss a potential collaboration on a construction project.
### Human: Agent: ['Humberto R. De La Garza', 'Humberto is a seasoned Procurement Manager with 16 years experience, both in contracts and procurement of large scale engineering, procurement, and construction projects. He has a deep knowledge of the heavy industry project’s life cycle dealing with contractual and procurement supplier challenges as well as with prime contract management. His professional career has been developed in large international companies, with matrix reporting organizations, leading multidisciplinary, and multicultural personnel.Specialties: Aviation, oil & gas facilities, power generation plants and diverse heavy industry installations.', 'Senior Manager, Procurement and Subcontracts. Critical Infrastructure North America.', 'Parsons Corporation', '[{"company":"Parsons Corporation","company_id":"parsons","industry":"Information Technology and Services","location":null,"positions":[{"description":"Promoted in September 2019 to Senior Manager of Procurement and Transportation in USA. Humberto manages procurement, subcontracts and logistics services, digital platforms, Supplier’s development, e-procurement, strategic sourcing, and procurement risk for clients in multiple United States business groups, with a special focus in critical infrastructure.","duration":"Sep 2019 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Parsons Corporation","title":"Senior Manager, Procurement and Transportation, North America"},{"description":"Promoted in October 2018 to Senior Manager, in charge of all the commercial, legal and contractual relation with Grupo Aeroportuario de la Ciudad de México, representing Parsons International Limited interests in México. Essential responsibilities are financial margin enhancement, risk mitigation strategies, negotiation of change order agreements, negotiation of claims and support arbitration procedures. Main Client: Grupo Aeroportuario de la Ciudad de Méxicohttp://www.aeropuerto.gob.mx/gacm/index.php","duration":"Oct 2018 Sep 2019 1 year","duration_short":"1 year","end_date":"Sep 2019","start_date":"Oct 2018","subtitle":"Parsons Corporation","title":"Senior Contract Manager"},{"description":"Full responsibility of the prime contract administration between Parsons Ltd Corporation and Grupo Aeroportuario de la Ciudad de México. Legal representative & Lead Contract Manager of a $240MUSD Program in order to assure the Design, Procurement, Construction and Commercial startup of the New International Airport in México City, with a TCI of $14,000MUSD. Main Client: Grupo Aeroportuario de la Ciudad de Méxicohttp://www.aeropuerto.gob.mx/gacm/index.php","duration":"Dec 2016 Sep 2019 2 years 10 months","duration_short":"2 years 10 months","end_date":"Sep 2019","start_date":"Dec 2016","subtitle":"Parsons Corporation","title":"Prime Contract Manager"}],"url":"https://www.linkedin.com/company/parsons"},{"company":"Jacobs","company_id":"jacobs","location":null,"positions":[{"description":"Promoted in September 2014 to Contract Manager in charge of the strategic sourcing & Procurement planning and its execution during the design and construction of the New International Airport in México City. During Q1-Q3 2014, a special group of Engineers and Consultants was selected by Parsons Corporation & Jacobs in order to execute the program management duties of the New International Airport in México City. This is a $14 billion USD transportation facility considered one of the most important infrastructure projects in the world and the biggest capital investment transportation at the moment in North America.Main Client: Grupo Aeroportuario de la Ciudad de Méxicohttp://www.aeropuerto.gob.mx/gacm/index.php","duration":"Sep 2014 Dec 2016 2 years 4 months","duration_short":"2 years 4 months","end_date":"Dec 2016","start_date":"Sep 2014","subtitle":"Jacobs","title":"Contract Manager"},{"description":"Promoted in August 2012 to Project Services Lead responsible of the following areas:• Procurement Management• Project Control Management• Cost estimate & Proposals• Document Control• General resources Management for México´s office.Main Clients are SEMPRA Energy, Belcorp Group, TAG Pipelines, Home Depot, Procter & Gamble, Unilever, Dow Chemicals, Dupont, Pfizer, TEVA Pharma, PEMEX, CFE, SCT & CONAGUA.","duration":"Aug 2012 Aug 2014 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2014","start_date":"Aug 2012","subtitle":"Jacobs","title":"Project Services Manager"},{"description":"Responsible of the following activities:• Supply Chain Consultancy and solutions.• Procurement & sourcing strategies.• Full scope Logistics & Purchasing services.• Cost estimate.• CAPEX and OPEX analysis. • General resources Managment for México´s office.Main Clients are Home Depot, Procter & Gamble, Unilever, CONAGUA, PEMEX, Dow Chemicals, Dupont and PFIZER.","duration":"Apr 2010 Aug 2012 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2012","start_date":"Apr 2010","subtitle":"Jacobs","title":"Procurement Manager"}],"url":"https://www.linkedin.com/company/jacobs"},{"company":"Naturgy Energy Group SA","company_id":"naturgy-energy-group-sa","location":"","positions":[{"description":"Responsible of all Procurement, Contracts and Logistics operations for multiple business lines such as power, oil and gas; in charge of:• The correct execution of all sourcing activities with strict compliance to global Procurement policies. • Leader for all Procurement, Logistics and Warehouse personnel.• Savings reports to different levels inside the organization. • Suppliers and Contractors development, both in the national and international market. Main Clients: CFE, Mexican local Governments, multiple private clients both industrial and residential.","duration":"Sep 2005 Apr 2010 4 years 8 months","duration_short":"4 years 8 months","end_date":"Apr 2010","start_date":"Sep 2005","subtitle":"Naturgy Energy Group SA","title":"Purchasing and Logistics Manager"}],"url":"https://www.linkedin.com/company/naturgy-energy-group-sa"},{"company":"Abengoa","company_id":"abengoa","location":"","positions":[{"description":"Responsible of the Procurement & Logistics of diverse materials and equipment for oil & gas EPC projects.In charge of saving targets and budget approach purchasing. Main Client: PEMEX.","duration":"2005 2005 less than a year","duration_short":"less than a year","end_date":"2005","start_date":"2005","subtitle":"Abengoa","title":"Oil & Gas Procurement Chief"}],"url":"https://www.linkedin.com/company/abengoa"},{"company":"ICA FLUOR DANIEL S. DE R. L. DE C.V.","company_id":"ica-fluor","location":"México City","positions":[{"description":"Responsible of the Procurement, Logistics and expedite ofinstrumentation and electrical systems for power and oil EPCprojects. Main Client: PEMEX & Iberdrola.","duration":"2004 2005 1 year","duration_short":"1 year","end_date":"2005","start_date":"2004","subtitle":"ICA FLUOR DANIEL S. DE R. L. DE C.V.","title":"Procurement Engineer A"}],"url":"https://www.linkedin.com/company/ica-fluor"}]', '["“Over the past year, I have had the opportunity to work with Humberto, he is an excellent coworker, very detail oriented and responsible about his work, I have no problem recommending him for any endeavor he may wish to engage in, he is very capable and easy going, always find his way to resolve problems and recommend solutions. His ability to manage multiple projects is remarkable and has made the difference in the productivity level of our team It has been easy and rewarding to work with him in this complicated project. Keep up with the good work Humberto!! ”","“Humberto has an extraordinary ability to analyze problems and outline necessary courses of action. He is an energetic and goal-oriented person; keeps calm under high pressure scenarios. I’m confident that Humberto would be a great support and valuable asset to any company for which he work at.”"]'] User: ['Jon Elder', 'I help companies make payment processing decisions, working with leadership teams to develop and execute strategies that best support their people and business.', 'Co-Founder at Aspen Processing LLC', 'Aspen Processing LLC', '[{"company":"Aspen Processing LLC","company_id":null,"location":"Walnut Creek, California, United States","positions":[{"description":"Payment Processing","duration":"May 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"May 2020","subtitle":"Aspen Processing LLC","title":"Co-Founder"}],"url":""},{"company":"JLL","company_id":"jll","location":"San Francisco Bay Area","positions":[{"description":"Integral member of our JLL Oakland team.","duration":"Apr 2006 Mar 2021 15 years","duration_short":"15 years","end_date":"Mar 2021","start_date":"Apr 2006","subtitle":"JLL","title":"Senior Vice President"}],"url":"https://www.linkedin.com/company/jll"},{"company":"AT&T","company_id":"att","location":"Oakland, CA","positions":[{"description":"Managed the Oakland, Alameda, Berkeley, and Emeryville territory for teleco and data revenue, responsible for $6,000,000 in annual revenue.","duration":"Feb 2003 Mar 2006 3 years 2 months","duration_short":"3 years 2 months","end_date":"Mar 2006","start_date":"Feb 2003","subtitle":"AT&T","title":"Account Manager"}],"url":"https://www.linkedin.com/company/att"}]', '["“Jon did a fantastic job helping us secure a new building in San Francisco for Tissue Banks International. He was diligent during the search process, instrumental during the decision making process, and invaluable during the negotiation and closing process. I have worked with a lot of real estate professionals in my career and Jon is one of the very best.”","“Of the many commercial real estate brokers I have worked with, Jon Elder stands out. He is professional, thorough, personable, creative and very good at finding solutions that work. As my tenant rep, he helped me understand new markets and untangle complicated negotiations. When I was looking to invest, Jon laid out my options clearly with a keen view of long term trends. I highly recommend Jon to anyone seeking advice in commercial real estate.”"]']### Assistant: The agent's job is to manage procurement and subcontracts for critical infrastructure projects, and today, the agent is reaching out to the user because they need assistance in making payment processing decisions for a large-scale engineering project.
### Human: Agent: ['Christopher Smith', 'Everybody has a story. Mine starts the same way that many others do.... Nearly 18 years into a career of leading teams in blue chip professional services firms, Chris grew increasingly disenchanted with the professional experience that was provided by those firms and their leaders, and he felt trapped. Chris found his purpose in an unexpected place. As an experienced youth soccer coach, he often considered the rewarding experience he finds working with his teams. “There are two types of coaches out here,” he is known to say. “… those who prioritize the player experience - giving them all of the tools and opportunities they need to pursue their passion in their game. And those who try to win.” The parallel became clear almost instantly. Too many leaders prioritize winning the game over the experience of the people - sometimes even at the expense of their people. Too often, Chris recognized leaders sacrificing organizational health for results, and saw the negative impact this had on people. He was living his own case study. Organizational Health not only mattered, it mattered more than anything else. Grantland Rice was right. Organizations win not because they prioritize a result, but because they define intentional and shared outcomes, and then enable the behaviors that can consistently and sustainably pursue them. Leaders who achieve this experience the transformational advantages of Organizational Health. Life is too short for leaders not to make every effort to enable a remarkable professional experience for people. This was the moment the ChangeSmith pink butterfly fought her way out of the chrysalis. The purpose of ChangeSmith is to empower our clients to pursue Organizational Health as an unwavering path to sustainable behaviors and intentional outcomes. #PracticeCulture #OrganizationalHealthier', 'Organizational Health Executive | Team Coach | Leadership Advisor | Culture Evangelist | Facilitator | Aspiring Author | Speaker | NCAA National Champion', 'ChangeSmith Management Consultants', '[{"company":"ChangeSmith Management Consultants","company_id":"changesmith","industry":"Management Consulting","location":"Arlington, Virginia","positions":[{"description":"The purpose of ChangeSmith is to empower our clients to pursue Organizational Health as an unwavering path to sustainable behaviors and intentional outcomes.Grantland Rice was right. Organizations win not because they prioritize a result, but because they define intentional and shared outcomes, and then enable the behaviors that can consistently and sustainably pursue them. Leaders who achieve this experience the differentiating advantages of Organizational Health. Life is too short for leaders not to make every effort to enable a remarkable professional experience for people. This was the moment the ChangeSmith pink butterfly fought her way out of the chrysalis.","duration":"Mar 2015 - Present 6 years 6 months","duration_short":"6 years 6 months","end_date":"Present","start_date":"Mar 2015","subtitle":"ChangeSmith Management Consultants","title":"Founding Principal"}],"url":"https://www.linkedin.com/company/changesmith"},{"company":"Juliet Grace Smith Foundation","company_id":"juliet-grace-smith-foundation","location":"Arlington, Virginia","positions":[{"description":"To enable a better experience for NICU babies and their families.Manage all Foundation operations and events; Oversee donor, corporate sponsor, and volunteer engagement; Liaise with primary support organizations such as MedStar Georgetown Hospital. To enable a better experience for NICU babies and their families.Manage all Foundation operations and events; Oversee donor, corporate sponsor, and volunteer engagement; Liaise with primary support organizations such as MedStar Georgetown Hospital.","duration":"Jan 2011 - Present 10 years 8 months","duration_short":"10 years 8 months","end_date":"Present","start_date":"Jan 2011","subtitle":"Juliet Grace Smith Foundation","title":"Chairman"}],"url":"https://www.linkedin.com/company/juliet-grace-smith-foundation"},{"company":"Arlington Soccer Association","company_id":"arlington-soccer-association","location":"Arlington, VA","positions":[{"description":"To create an environment that empowers youth and strengthens community. To create an environment that empowers youth and strengthens community.","duration":"Sep 2002 - Present 19 years","duration_short":"19 years","end_date":"Present","start_date":"Sep 2002","subtitle":"Arlington Soccer Association","title":"Head Coach"}],"url":"https://www.linkedin.com/company/arlington-soccer-association"},{"company":"Booz Allen Hamilton","company_id":"booz-allen-hamilton","location":"Washington D.C. Metro Area","positions":[{"description":"Providing professional management consulting expertise in Organizational Change Management, Business Transformation, Performance Management, Business Intelligence and Analytics, Project Management, and General Management Consulting. Providing professional management consulting expertise in Organizational Change Management, Business Transformation, Performance Management, Business Intelligence and Analytics, Project Management, and General Management Consulting.","duration":"Dec 2008 Mar 2016 7 years 4 months","duration_short":"7 years 4 months","end_date":"Mar 2016","start_date":"Dec 2008","subtitle":"Booz Allen Hamilton","title":"Organizational Strategy, Transformation, and Change Management Consultant"}],"url":"https://www.linkedin.com/company/booz-allen-hamilton"},{"company":"PwC","company_id":"pwc","location":"Washington D.C. Metro Area","positions":[{"description":"Advisory professional aligned to FBI market Advisory professional aligned to FBI market","duration":"Dec 2007 Oct 2008 11 months","duration_short":"11 months","end_date":"Oct 2008","start_date":"Dec 2007","subtitle":"PwC","title":"Senior Associate"}],"url":"https://www.linkedin.com/company/pwc"},{"company":"Stanley Associates","company_id":null,"location":"Arlington, VA","positions":[{"description":"","duration":"Dec 2005 Dec 2007 2 years 1 month","duration_short":"2 years 1 month","end_date":"Dec 2007","start_date":"Dec 2005","subtitle":"Stanley Associates","title":"Program Manager"}],"url":""},{"company":"BearingPoint","company_id":"bearingpoint","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Jan 2003 Dec 2005 3 years","duration_short":"3 years","end_date":"Dec 2005","start_date":"Jan 2003","subtitle":"BearingPoint","title":"Senior Consultant"}],"url":"https://www.linkedin.com/company/bearingpoint"},{"company":"American Management Systems","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"Team leader and advisor to PTO, GSA, and USDA clients. Team leader and advisor to PTO, GSA, and USDA clients.","duration":"Aug 1998 Jan 2003 4 years 6 months","duration_short":"4 years 6 months","end_date":"Jan 2003","start_date":"Aug 1998","subtitle":"American Management Systems","title":"Business Analyst"}],"url":""},{"company":"Berkshire Farm Center","company_id":"berkshire-farm-center","location":"Albany, New York Area","positions":[{"description":"","duration":"Jun 1997 Aug 1997 3 months","duration_short":"3 months","end_date":"Aug 1997","start_date":"Jun 1997","subtitle":"Berkshire Farm Center","title":"Intern"}],"url":"https://www.linkedin.com/company/berkshire-farm-center"}]', '["Jacqueline Raia, SHRM-SCP “Chris has the rare gift of being able to make people comfortable with uncomfortable change. We worked together on a major initiative that leveraged a technology change as an engine for a business process and cultural transformation. Chris facilitated sessions with various levels of stakeholders who were all at different stages of acceptance and understanding regarding the project. He did an incredible job of helping people navigate the uncertainty and feel safe, heard, and even eager to participate as he led us through the change management framework. Chris was always flexible and able to smoothly pivot in order to address emerging project requirements. Most importantly, he was able to balance all the strong personalities in the room – including mine – and make sure that our time together was well-spent, focused, and productive. ”","Nema Semnani “Chris has a multitude of skills that makes him exceptional at what he delivers to his clients. Some seem almost innate, as it\'s either one has the emotional intelligence, authenticity, and genuine curiosity to connect with leaders and their teams at a core level to diagnose what may be going on and provide the roadmap to help the navigate through uncertainty, growth, and change. Other skills are clearly learned through countless hours of practice, investing in his own skills and development, which has made him at the absolute top of the game, as it pertains to leadership, organizational change, team coaching, and a wide array of offerings he delivers to his clients. Whatever the amalgam that has culminated to create Chris, the end product is nothing short of extraordinary. It has been an honor to work with Chris and get to know him on a personal and professional level. ”"]'] User: ['Amanda Atchison', 'Detail-oriented and thoughtful individual with strong communication and organizational skills', 'Underwriting Assistant', 'Aerotek', '[{"company":"Aerotek","company_id":"aerotek","industry":"Staffing and Recruiting","location":"Illinois, United States","positions":[{"description":"","duration":"Jun 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Aerotek","title":"Underwriting Assistant"}],"url":"https://www.linkedin.com/company/aerotek"},{"company":"COUNTRY Financial®","company_id":"country-financial-","location":"United States","positions":[{"description":"Billing Specialist Billing Specialist","duration":"Aug 2020 May 2021 10 months","duration_short":"10 months","end_date":"May 2021","start_date":"Aug 2020","subtitle":"COUNTRY Financial®","title":"Billing Specialist"}],"url":"https://www.linkedin.com/company/country-financial-"},{"company":"Apple","company_id":"apple","location":"United States","positions":[{"description":"Technical chat support for apple products, from iPhones to iPads to MacBooks to desktop Mac Technical chat support for apple products, from iPhones to iPads to MacBooks to desktop Mac","duration":"Apr 2018 Nov 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Nov 2019","start_date":"Apr 2018","subtitle":"Apple","title":"Technical Specialist"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Aspen Dental","company_id":"aspen-dental","location":"United States","positions":[{"description":"Greet and check in patients in a friendly manner.Collect co-payments and verify insurance coverage.Schedule and confirm patient appointments.Prepare new patient charts neatly and accurately.Various office duties as assigned by Office Manager.Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.Collect and post payments and record receipts.Balance nightly deposits and complete credit card processing. Greet and check in patients in a friendly manner.Collect co-payments and verify insurance coverage.Schedule and confirm patient appointments.Prepare new patient charts neatly and accurately.Various office duties as assigned by Office Manager.Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.Collect and post payments and record receipts.Balance nightly deposits and complete credit card processing.","duration":"Apr 2016 Apr 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2018","start_date":"Apr 2016","subtitle":"Aspen Dental","title":"Patient Service Representative"}],"url":"https://www.linkedin.com/company/aspen-dental"},{"company":"Randstad Technologies US","company_id":"randstad-technologies-us","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Meeting supportCreating and maintaining distribution lists Document trackingDatabase document management Facilitate security and systems accessesAssist with website/SharePoint creation and maintenance. Creation of presentations, diagrams, Org charts/Flow Charts using PowerPoint and VisioCreation and copying of documents and presentations People Allocation Requests Meeting supportCreating and maintaining distribution lists Document trackingDatabase document management Facilitate security and systems accessesAssist with website/SharePoint creation and maintenance. Creation of presentations, diagrams, Org charts/Flow Charts using PowerPoint and VisioCreation and copying of documents and presentations People Allocation Requests","duration":"Mar 2015 Sep 2015 7 months","duration_short":"7 months","end_date":"Sep 2015","start_date":"Mar 2015","subtitle":"Randstad Technologies US","title":"Systems Support Specialist"}],"url":"https://www.linkedin.com/company/randstad-technologies-us"},{"company":"Randstad","company_id":"randstad","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Provide helpdesk support and resolve problems to the end user’s satisfactionMonitor and respond quickly and effectively to requests received through the IT helpdeskMonitor Service Desk for tickets assigned to the queue and process first-in first-out based on priorityEnsure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment Provide helpdesk support and resolve problems to the end user’s satisfactionMonitor and respond quickly and effectively to requests received through the IT helpdeskMonitor Service Desk for tickets assigned to the queue and process first-in first-out based on priorityEnsure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment","duration":"Dec 2014 Mar 2015 4 months","duration_short":"4 months","end_date":"Mar 2015","start_date":"Dec 2014","subtitle":"Randstad","title":"Help Desk Support"}],"url":"https://www.linkedin.com/company/randstad"},{"company":"NCT","company_id":"nct","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Develops and maintains a detailed project schedule which includes administrative tasks and all sites involved in the project.Schedule the work of techniciansGenerate work orders for work sites Monitor day to day activity of the projectMonitor the progression of the project installs Develops and maintains a detailed project schedule which includes administrative tasks and all sites involved in the project.Schedule the work of techniciansGenerate work orders for work sites Monitor day to day activity of the projectMonitor the progression of the project installs","duration":"May 2012 Sep 2013 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2013","start_date":"May 2012","subtitle":"NCT","title":"Lead Project Coordinator"}],"url":"https://www.linkedin.com/company/nct"},{"company":"Afni","company_id":"afni","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Processes customer information, Resolving inconsistencies and reviewing data for errors using standard data entry procedureRequests further information for documents that are considered incompleteEnters information into specific files or forms from hand written pages or printed files Processes customer information, Resolving inconsistencies and reviewing data for errors using standard data entry procedureRequests further information for documents that are considered incompleteEnters information into specific files or forms from hand written pages or printed files","duration":"Mar 2011 May 2012 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2012","start_date":"Mar 2011","subtitle":"Afni","title":"Project Coordinator- Date Entry"}],"url":"https://www.linkedin.com/company/afni"},{"company":"Avis Budget Group EMEA","company_id":"avis-budget-group-emea","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Promote and sell company products and servicesProvide personalized and exceptional rental experiences to all customersPrepare and process rental transactions accuratelyRespond to all customer inquiries and concerns in a professional and friendly manner both on the telephone and in person Promote and sell company products and servicesProvide personalized and exceptional rental experiences to all customersPrepare and process rental transactions accuratelyRespond to all customer inquiries and concerns in a professional and friendly manner both on the telephone and in person","duration":"Jul 2009 Nov 2010 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2010","start_date":"Jul 2009","subtitle":"Avis Budget Group EMEA","title":"Counter Sales Agent"}],"url":"https://www.linkedin.com/company/avis-budget-group-emea"},{"company":"State Farm Insurance","company_id":"state_farm","location":"","positions":[{"description":"Answered phones and respond to customer requestsProvided customers with product and service informationTransferred customer calls to appropriate staffIdentified, researched, and resolved customer issues utilizing the computer systemResearched billing issues and misapplied paymentsTook messages for the Agents offices Answered phones and respond to customer requestsProvided customers with product and service informationTransferred customer calls to appropriate staffIdentified, researched, and resolved customer issues utilizing the computer systemResearched billing issues and misapplied paymentsTook messages for the Agents offices","duration":"May 2008 Apr 2009 1 year","duration_short":"1 year","end_date":"Apr 2009","start_date":"May 2008","subtitle":"State Farm Insurance","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/state_farm"},{"company":"Technisource","company_id":"technisource","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Created and edited department requisites Set Computer Orders into Lotus Adding profiles and packages onto orders Lotus notes, Microsoft Word, Excel and Outlook, ITAR ,A.M.S,I.M.S Woodridge Apartments Eureka IL Created and edited department requisites Set Computer Orders into Lotus Adding profiles and packages onto orders Lotus notes, Microsoft Word, Excel and Outlook, ITAR ,A.M.S,I.M.S Woodridge Apartments Eureka IL","duration":"Oct 2007 Apr 2008 7 months","duration_short":"7 months","end_date":"Apr 2008","start_date":"Oct 2007","subtitle":"Technisource","title":"Technical Analyst Assistant"}],"url":"https://www.linkedin.com/company/technisource"},{"company":"Professional Property Managers","company_id":"professional-property-managers","location":"Eureka,IL","positions":[{"description":"Assisted with tenant requests and phone calls Maintained sanitation of building Showed apartments to possible rentersRelayed messages to upper management Bookkeeping and filing ( paper work for the tenants, filing applications ) Assisted with tenant requests and phone calls Maintained sanitation of building Showed apartments to possible rentersRelayed messages to upper management Bookkeeping and filing ( paper work for the tenants, filing applications )","duration":"Sep 2006 Sep 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2007","start_date":"Sep 2006","subtitle":"Professional Property Managers","title":"Property Assistant Manager"}],"url":"https://www.linkedin.com/company/professional-property-managers"},{"company":"Shell Oil Company","company_id":"shell","location":"","positions":[{"description":"Processed store spreadsheets Handled the end bookkeeping Calculated and controlled end of day deposits Processed employee scheduling Took inventory of stock and reorder when inventory drops to a specified levelProvided customer service Processed store spreadsheets Handled the end bookkeeping Calculated and controlled end of day deposits Processed employee scheduling Took inventory of stock and reorder when inventory drops to a specified levelProvided customer service","duration":"Apr 2000 Apr 2003 3 years 1 month","duration_short":"3 years 1 month","end_date":"Apr 2003","start_date":"Apr 2000","subtitle":"Shell Oil Company","title":"Assistant General Manager"}],"url":"https://www.linkedin.com/company/shell"}]', '["Jeremy Applegate “To Whom It May Concern, During my time with Amanda at Aspen Dental, she was organized, detailed and held herself to high standards. I would recommend her without blinking an eye. Thanks Jeremy Applegate”","Joseph Welte “Amanda has done a good job of managing the increasing work load for this project. Amanda assures that over 150 technicians have all their paperwork along with changing schedules when an emergency comes up. She continually adjusting scheduling on an hourly basis to ensure the customer receives the what they need when they need it. Amanda also takes check out calls from the technician to verify that everything was completed that was required before leaving.”"]']### Assistant: The agent's job is to provide underwriting assistance, while today the user is reaching out to the agent because they need guidance and advice on navigating the complexities of underwriting processes in their current role.
### Human: Agent: ['Daniel Sullivan, PMP', 'Detailed performance-driven manager with 10+ years of experience in construction, management, and operations, offering a rich mix of administrative talents, project management and construction knowledge. Hands-on leader able to cultivate partnerships with teams, vendors/suppliers, and customers. Proven track record maintaining project costs, budgets, and construction schedules. Thrives under the challenge of planning, developing, and executing demanding projects simultaneously.', 'Senior Project Manager • Construction', 'JLL', '[{"company":"JLL","company_id":"jll","industry":"Leasing Real Estate","location":null,"positions":[{"description":"Palm Beach County Team Lead","duration":"Oct 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Oct 2019","subtitle":"JLL","title":"Senior Project Manager"},{"description":"","duration":"Nov 2017 Oct 2019 2 years","duration_short":"2 years","end_date":"Oct 2019","start_date":"Nov 2017","subtitle":"JLL","title":"Project Manager"}],"url":"https://www.linkedin.com/company/jll"},{"company":"Wyndham Vacation Ownership","company_id":"wyndham-vacation-ownership","location":"Las Vegas, Nevada","positions":[{"description":"","duration":"Nov 2015 Nov 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Nov 2017","start_date":"Nov 2015","subtitle":"Wyndham Vacation Ownership","title":"Project Manager"}],"url":"https://www.linkedin.com/company/wyndham-vacation-ownership"},{"company":"DBS Building & Design LLC","company_id":null,"location":"Boonton, New Jersey","positions":[{"description":"","duration":"Aug 2010 Nov 2015 5 years 4 months","duration_short":"5 years 4 months","end_date":"Nov 2015","start_date":"Aug 2010","subtitle":"DBS Building & Design LLC","title":"Owner and Principal"}],"url":""},{"company":"YMCA of the USA","company_id":"ymcausa","location":"Mountain Lakes, New Jersey","positions":[{"description":"","duration":"Sep 2005 Nov 2015 10 years 3 months","duration_short":"10 years 3 months","end_date":"Nov 2015","start_date":"Sep 2005","subtitle":"YMCA of the USA","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/ymcausa"}]', '["John Hopper, MBA “I had the pleasure of partnering with Daniel Sullivan on several large projects. Daniel is both professional and highly motivated. Daniel is someone who figures things out in the field and runs toward problems rather than away from problems. Daniel does not back down from scenarios that are difficult in order to avoid headaches. Daniel worked seven days a week to meet deadlines when he had to and took his work personally. Daniel\'s integrity is a principle part of who he is. If I had a project that I needed managed I would have Daniel Sullivan managing that project because it would give me peace of mind that the project would come in on time, under budget, and meet my expectations of quality.”","Kevin Rocha “I have worked with Dan on several large scale projects at various resorts/sales centers for Wyndham. Dan is a great asset and resource. He helped problem solve tricky situations, is willing to think outside the box when it comes to cost saving measures, and always makes sure that every stake holder involved in the project is heard and considered. I look forward to working on any project Dan is associated with because I know it will be handled professionally, promptly, and completely.”"]'] User: ['Carlos Berriz', 'Experienced Fleet Manager with a demonstrated history of working in the higher education industry. Skilled in Negotiation, Business Planning, Analytical Skills, Operations Management, and Microsoft Word. Strong operations professional graduated from Christopher Columbus High School.', 'Assistant Director of Property Management at City of Miami Beach', 'City of Miami Beach', '[{"company":"City of Miami Beach","company_id":"city-of-miami-beach","industry":"Government Administration","location":"","positions":[{"description":"","duration":"Jun 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jun 2021","subtitle":"City of Miami Beach","title":"Assistant Director of Property Management"}],"url":"https://www.linkedin.com/company/city-of-miami-beach"},{"company":"Florida International University","company_id":"florida-international-university","location":"","positions":[{"description":"","duration":"Mar 2016 Jun 2021 5 years 4 months","duration_short":"5 years 4 months","end_date":"Jun 2021","start_date":"Mar 2016","subtitle":"Florida International University","title":"Fleet Manager"}],"url":"https://www.linkedin.com/company/florida-international-university"},{"company":"City of Fort Lauderdale","company_id":"city-of-fort-lauderdale","location":"","positions":[{"description":"","duration":"May 2012 Mar 2016 3 years 11 months","duration_short":"3 years 11 months","end_date":"Mar 2016","start_date":"May 2012","subtitle":"City of Fort Lauderdale","title":"Fleet Program Manager"}],"url":"https://www.linkedin.com/company/city-of-fort-lauderdale"},{"company":"City of Hialeah","company_id":"city-of-hialeah","location":"","positions":[{"description":"","duration":"Jul 1992 Apr 2012 19 years 10 months","duration_short":"19 years 10 months","end_date":"Apr 2012","start_date":"Jul 1992","subtitle":"City of Hialeah","title":"Fleet Director"}],"url":"https://www.linkedin.com/company/city-of-hialeah"}]', '["Eduardo Fernandez “All the accolades vested upon Mr. Berriz are not enough to describe his dedication to serve the good people of Hialeah. I have have been blessed to count him as a friend and colleague. \\"Un Gran Caballero\\"”","Jason Horsley “One of the most truly genuine, honest individuals I have ever had the pleasure of working with. A hard-working, honest person who goes the extra mile to help peers and employees alike. A true gentleman and professional in every sense of the word.”"]']### Assistant: The agent's job is to manage construction projects, and today, the agent is reaching out to the user because they need assistance in negotiating fleet management services for a new construction project in the City of Miami Beach.
### Human: Agent: ['Vincent P. Prevost Jr', 'As an accomplished Systems / Test Engineer, I manage cross-functional teams to understand requirements and solve customer specific issues. I have extensive experience in team building, analyzing data, setting standards, and managing people and projects. With over 20 years engineering experience in the Automotive Industry, I have performed a variety of tasks in both manufacturing testing and specializing in automotive based product development environment.Specialties: IBM Rational DOORS, Requirements Analysis, Hardware troubleshooting and analysis, Fault Tree Analysis, I&CIM DFSS (Designing For Six Sigma), Calibration Development Systems (CAL-DS), PROXI and Vehicle Configuration, Critical Problem Solving, Change Management, CAN Serial Communication, Microsoft Office/Project', 'Electromagnetic Compatibility Validation Engineer at BorgWarner Inc.', 'BorgWarner Inc.', '[{"company":"BorgWarner Inc.","company_id":"borgwarner","industry":"Motor Vehicle Manufacturing","location":"Kokomo, Indiana, United States","positions":[{"description":"Ensure all validation Test plan requirements are defined and documented; follow execution of test plan to closure.Analyze test data to ensure testing was executed properly, meets acceptance criteria, and learning are communicated to the Product Engineering Team.Review customer test specifications, lead discussions with product team, and help identify required equipment resources to support product testing.Work closely with Lead Validation Engineer to receive customer approval of EMC Test PlanDevelop software and hardware requirements for new technology required to test future products.Create test profiles based on product and application requirements.Create validation reports once testing is complete.Support Product Engineering Team on root cause analysis of product failures.","duration":"Oct 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2020","subtitle":"BorgWarner Inc.","title":"Electromagnetic Compatibility Validation Engineer"}],"url":"https://www.linkedin.com/company/borgwarner"},{"company":"Delphi Technologies","company_id":"delphitechnologies","location":"Kokomo, Indiana Area","positions":[{"description":"Ensure all validation Test plan requirements are defined and documented; follow execution of test plan to closure.Analyze test data to ensure testing was executed properly, meets acceptance criteria, and learning are communicated to the Product Engineering Team.Review customer test specifications, lead discussions with product team, and help identify required equipment resources to support product testing.Work closely with Lead Validation Engineer to receive customer approval of EMC Test PlanDevelop software and hardware requirements for new technology required to test future products.Create test profiles based on product and application requirements.Create validation reports once testing is complete.Support Product Engineering Team on root cause analysis of product failures.","duration":"Jan 2019 Oct 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 2020","start_date":"Jan 2019","subtitle":"Delphi Technologies","title":"Electrification EMC Validation Engineer"}],"url":"https://www.linkedin.com/company/delphitechnologies"},{"company":"Aptiv","company_id":"aptiv","location":"Indianapolis, Indiana Area","positions":[{"description":"Sr. System Engineer Managed Systems Engineering resources to optimize engineering output and program execution. Supported customer(s) on various vehicle system integration and helped resolved technical issues at the vehicle assembly plant.","duration":"Dec 2017 Dec 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2018","start_date":"Dec 2017","subtitle":"Aptiv","title":"Sr. System Engineer"}],"url":"https://www.linkedin.com/company/aptiv"},{"company":"Delphi","company_id":"delphi","location":null,"positions":[{"description":"Systems Engineer at Delphi (V2V):Assist in the developing and successful launching of Vehicle To Vehicle (Car To Car) Communication products for Global Automotive Supplier. This included but not limited to: Managing new technical specifications that reflect the product capability, and the customer’s strict quality requirements for all on site and off site development. Managed Systems Engineering resources to optimize engineering output and program execution. Supported customer(s) on various vehicle system integration and resolving any technical issues at the vehicle assembly plant.","duration":"Apr 2015 Dec 2017 2 years 9 months","duration_short":"2 years 9 months","end_date":"Dec 2017","start_date":"Apr 2015","subtitle":"Delphi","title":"Sr. Systems Engineer (V2V)"},{"description":"Systems Engineer at Delphi (Audio)Lead technical design team regarding requirements, testing, and customer investigations.Participated in peer reviews for projects within and outside the product line.Verify that all internal and external requirements are documented in the PDD (including PCE changes and clarifications to specifications).Managed Systems Engineering resources on project teams to optimize engineering output and program execution (self and others if applicable).Follow design standards, guidelines, and best practices.Full implementation of lean engineering operating.Experience using CAN Communication, Saint2, NeoVI Fire, and Vehicle Spy 3, Development Programming System (DPS-tool), Calibration Development Systems (CAL-DS), PROXI, and Vehicle Configuration to model and evaluate vehicle communications systems.","duration":"Jan 2007 Apr 2015 8 years 4 months","duration_short":"8 years 4 months","end_date":"Apr 2015","start_date":"Jan 2007","subtitle":"Delphi","title":"System Engineer at Delphi (Audio)"},{"description":"Manufacturing Test SW/HW Engineer (Audio):Responsible for the following duties/tasks:Developed & implemented test processes (HW & SW) for assigned projects to meet committed timing.Conducted TTT (Transparent To Test) analysis and communicate with project team members to ensure effective testability is designed into new products (product/process compatibility) - 0% TTT goal.Created and maintained Test Requirements Document (TRD).Apply Six Sigma for Test / Green Belt techniques to all tests Processes.Ensured all associated procedures & work instructions are understood and followed.Performed and maintained test process specific PFMEA (Potential Failure Mode and Effects Analysis).Worked with team members to identify, document, and implement cost savings opportunities.Provided test process support for pre-production & production builds.Worked directly with the product team to identify and resolve design issues.","duration":"Apr 1999 Dec 2006 7 years 9 months","duration_short":"7 years 9 months","end_date":"Dec 2006","start_date":"Apr 1999","subtitle":"Delphi","title":"Manufacturing Test Software Engineering (Audio)"}],"url":"https://www.linkedin.com/company/delphi"},{"company":"General Motors","company_id":"general-motors","location":"Kokomo, Indiana Area","positions":[{"description":"Manufacturing Test Software/Hardware Engineering (Audio):As a Manufacturing Test Eng, I was responsible for the following duties/tasks:Develop & implement test processes (HW & SW) for assigned projects to meet committed timing.Conducting TTT (Transparent To Test) analysis and communicate with project team members to ensure effective testability is designed into new products (product/process compatibility) - 0% TTT goal.Created and maintained Test Requirements Document (TRD).Apply Six Sigma for Test / Green Belt techniques to all tests Processes.Ensured all associated procedures & work instructions are understood and followed.Performed and maintained test process specific PFMEA (Potential Failure Mode and Effects Analysis).Worked with team members to identify, document, and implement cost savings opportunities.Provided test process support for pre-production & production builds.Worked directly with the product team to identify and resolve design issues.","duration":"Mar 1998 Apr 1999 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 1999","start_date":"Mar 1998","subtitle":"General Motors","title":"Manufacturing Test Software / Hardware Engineering (Audio)"}],"url":"https://www.linkedin.com/company/general-motors"},{"company":"Federal Emergency Management Agency (FEMA)","company_id":null,"location":"","positions":[{"description":"In my role as a Federal Emergency Management Agency (FEMA), I was responsible for the following duties/tasks:Assist in General neighborhood meeting to educate the public on the benefits that the program offered. Assist the disaster victims with the completion of application for funding.","duration":"May 1995 Aug 1995 4 months","duration_short":"4 months","end_date":"Aug 1995","start_date":"May 1995","subtitle":"Federal Emergency Management Agency (FEMA)","title":"Community Relation"}],"url":""}]', '["“It was a great experience working with Vincent in DELPHI projects for GM. He was the Systems engineer when I was the Test engineer for different projects under his charge. He always demonstrated to be a supportive engineer to make things happen on time. He communicates clearly the needs of the projects and keeps a good link among all competencies working in the same project.I have no doubt to recommend Vincent as Systems Engineer.”","“Self-motivation, self-confidence, and a very high degree of integrity are three important attributes that identify Vincent. Having worked with Vincent over the past three years, has been a genuine pleasure. His vast knowledge of CAL-DS, DOORs, and the NeoVI was invaluable for the ITV team that struggled with the complexity of these useful tools. Vince is very approachable, takes accountablity, documents functionality in an easy to read and logical format, and it a true team player.”"]'] User: ['Shashank Shiku', '“The only way to do great work is to love what you do” – Steve Jobs. I am an engineer with 9+ years’ experience in Automotive industry and love to take on challenges and strive to get desired results. I am an adaptable leader with an ability to work independently and developing opportunities that further establish organizational goals with a strong business acumen. My main driving force at work is the opportunity to collaborate with cross functional teams to learn and improve quality of our products.', 'Regulatory Validation | Product compliance | Driving product validation efficiency', 'General Motors', '[{"company":"General Motors","company_id":"general-motors","industry":"Motor Vehicle Manufacturing","location":null,"positions":[{"description":"• Create regulatory advisories and provide feedback for leadership in government responses• Assist antenna range personnel in compliance verification tasks for vehicle antennae• Lead supplier interaction on regulatory test and documentation efforts• Coordinate with EMC Component Validation engineers during EMC design reviews on design changes and test plan timing","duration":"Apr 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Apr 2021","subtitle":"General Motors","title":"Radio Frequency Regulatory Validation Engineer"},{"description":"• Managing release of the radio module to assembly plants for vehicle builds and resolve any part issues• Presenting engineering assessment of design changes and cost impacts to project to purchasing team for commercial negotiations with the supplier and assisting in cost review meetings• Creating engineering work orders to release parts to programs for vehicle builds• Executing complex hardware design and feature set analysis for the VCU component to minimize cost• Collaborating with cross functional teams to review change proposals and take decision to approve based on projects requirements","duration":"Nov 2018 Mar 2021 2 years 5 months","duration_short":"2 years 5 months","end_date":"Mar 2021","start_date":"Nov 2018","subtitle":"General Motors","title":"Design Release Engineer - Infotainment Radio Module"},{"description":"I was the team lead for Infotainment validation and managed validation schedule for 16 Infotainment components, about 35 vehicle programs across all model years and architecture, 42 test benches and 18 engineers in my team. I was able to drive the team to complete validation on time and resolve any roadblocks in the team.","duration":"Apr 2016 Nov 2018 2 years 8 months","duration_short":"2 years 8 months","end_date":"Nov 2018","start_date":"Apr 2016","subtitle":"General Motors","title":"Team Lead - Infotainment Validation"},{"description":"My role as the lead was to make sure validation teams have the latest parts and are aware of the software releases. I participated in supplier code review meeting to determine the scope of validation for software release. I was responsible to create CSM calibration and provide Design team with calibration matrix for GMNA validation team to use for our Infotainment testing.","duration":"Mar 2015 Nov 2018 3 years 9 months","duration_short":"3 years 9 months","end_date":"Nov 2018","start_date":"Mar 2015","subtitle":"General Motors","title":"Validation Engineer - Infotainment"}],"url":"https://www.linkedin.com/company/general-motors"},{"company":"Altair","company_id":"altair-engineering","location":"Warren, MI","positions":[{"description":"Responsible for validation of Infotainment system for various programs at GM and reported issues with required logs, videos and helped in root cause with design team for proper implementation of the requirement. Responsible for validation of Infotainment system for various programs at GM and reported issues with required logs, videos and helped in root cause with design team for proper implementation of the requirement.","duration":"Sep 2014 Mar 2015 7 months","duration_short":"7 months","end_date":"Mar 2015","start_date":"Sep 2014","subtitle":"Altair","title":"Validation Engineer - Infotianment"}],"url":"https://www.linkedin.com/company/altair-engineering"},{"company":"Calypso Soft Inc.","company_id":null,"location":"Holland, MI","positions":[{"description":"Responsible for validation of Mazda Infotainment system, I was the lead test engineer for USB and Navigation feature. I created test procedure document and ran pre-integration tests before handing the software to the customer. Responsible for validation of Mazda Infotainment system, I was the lead test engineer for USB and Navigation feature. I created test procedure document and ran pre-integration tests before handing the software to the customer.","duration":"Aug 2013 Sep 2014 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2014","start_date":"Aug 2013","subtitle":"Calypso Soft Inc.","title":"Infotainment Test Engineer"}],"url":""}]', '["LinkedIn User “Shashank has excellent work ethics and an amazing capability to pick up new technology in the shortest duration of time. (in about 10 days of picking a NEW technology, he was training others.) Shashank has great client interfacing skills and is a pleasure to work with...”","Mary Ellen Valverde “Shashank was an excellent worker for me. He took initiative in his duties, lead others by example, and was always on time and professional.”"]']### Assistant: The agent's job is to analyze test data and ensure testing meets acceptance criteria, while the user is reaching out to the agent because they need assistance with regulatory compliance verification tasks for vehicle antennae.
### Human: Agent: ['Michele Martin', 'I bring 16 years of experience in worksite benefits to Marsh & McLennan Agency. My expertise in supplemental benefits is utilized to assist companies in enhancing their employee benefits portfolio to attract and retain employees. Not only do I partner with our internal teams and insurance carriers to determine the best solution and strategy for our clients including, education, enrollment services, and products, but I also collaborate with the Account Management team to coordinate and execute the enrollment process in its entirety. I also offer marketing, education, and communication support surrounding these benefit offerings. I have received multiple honors and recognitions throughout my career in the worksite industry, including the highly-esteemed “Circle of Honor” award in 2010.', 'Voluntary Benefits Advisor & Practice Leader - SW Region of Marsh McLennan Agency', 'Marsh & McLennan Agency- Dallas', '[{"company":"Marsh & McLennan Agency- Dallas","company_id":"mma_dallas","industry":"Insurance","location":"Dallas, TX","positions":[{"description":"","duration":"Mar 2005 - Present 17 years","duration_short":"17 years","end_date":"Present","start_date":"Mar 2005","subtitle":"Marsh & McLennan Agency- Dallas","title":"Voluntary Benefits Advisor & Practice Leader - SW Region of Marsh McLennan Agency"}],"url":"https://www.linkedin.com/company/mma_dallas"},{"company":"Colonial Life & Accident","company_id":"colonial-life","location":"","positions":[{"description":"","duration":"Jun 2001 Feb 2012 10 years 9 months","duration_short":"10 years 9 months","end_date":"Feb 2012","start_date":"Jun 2001","subtitle":"Colonial Life & Accident","title":"Benefits Consultant"}],"url":"https://www.linkedin.com/company/colonial-life"},{"company":"Quaker State","company_id":"quaker-state","location":"","positions":[{"description":"Managed a team that worked directly with Marketing to provide the company\'s needs for printed materials and media, as well as Point of Sales promotional materials for distributors. Managed a team that worked directly with Marketing to provide the company\'s needs for printed materials and media, as well as Point of Sales promotional materials for distributors.","duration":"1993 1997 4 years","duration_short":"4 years","end_date":"1997","start_date":"1993","subtitle":"Quaker State","title":"Purchasing Manager - Print"}],"url":"https://www.linkedin.com/company/quaker-state"}]', '["Valerie Toups “Michele is a detail-oriented manager who is an experienced expert at strategically placing the perfect voluntary benefits needed for a client and their employees. She is dependable, trustworthy, hardworking and knowledgeable about product and industry changes. Easy to recommend!”","Sharon Kushner “Michele has worked diligently with the Brokers at PPB, educating them about voluntary benefits and the advantages of Colonial. This has helped them significantly increase their voluntary sales and strengthened their relationship with their clients. It\'s been a win-win for us!”"]'] User: ['Don Sparrow', 'Experienced System Engineer with a demonstrated history of working in the information technology and services industry. Strong healthcare services professional skilled in Government, Customer Relationship Management (CRM), IT Strategy, Team Building and data analysis.', 'MITRE Corporation', 'MITRE Corporation', '[{"company":"MITRE Corporation","company_id":null,"location":"Windsor, MD","positions":[{"description":"","duration":"May 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"May 2019","subtitle":"MITRE Corporation","title":"Principal Systems Engineer"}],"url":""}]', '["Jamil Scott “I can\'t say enough good things about Don. He is an effective leader, and manager. I have worked on several projects with him. He is effective at giving clear direction and letting people accomplish their tasks. It is always a pleasure working for Don.”","Geoffrey Raines “Don has that rare combination of outstanding technical engineering skills combined with strong customer relationship acumen that makes for a successful project engagement. He is also a lot of fun to work with.”"]']### Assistant: The agent's job is to provide strategic placement of voluntary benefits for clients, and today the user is reaching out to the agent because they need assistance in enhancing their employee benefits portfolio to attract and retain employees.
### Human: Agent: ['Mandy Kirk (she/her)', 'Creative and analytical thinker with 11 years of experience leading all aspects of social media and 6 years managing teams. Proven track record of executing innovative ideas, building brands and scaling social efforts.', 'Helping brands harness and measure the power of social media', 'Advantage Solutions: Sales, Marketing, Technology', '[{"company":"Advantage Solutions: Sales, Marketing, Technology","company_id":"advantage-solutions-sales-marketing-technology","industry":"Consumer Goods","location":"Chicago, Illinois, United States","positions":[{"description":"Leads cross-agency social team with 5 direct reports. My team is responsible for guiding overall social strategy and ensuring all efforts deliver marketing objectives by using breakthrough tactics. Clients include Dunkin\', SUNNY D, Tyson and Deutsch Family Wine & Spirits.","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Advantage Solutions: Sales, Marketing, Technology","title":"Director, Social Media"}],"url":"https://www.linkedin.com/company/advantage-solutions-sales-marketing-technology"},{"company":"ClearEdge Marketing","company_id":"clearedge-marketing","location":"","positions":[{"description":"Led planning, execution and analysis for digital marketing, social, search and website projects for talent and tech clients.","duration":"Jul 2020 Oct 2020 4 months","duration_short":"4 months","end_date":"Oct 2020","start_date":"Jul 2020","subtitle":"ClearEdge Marketing","title":"Digital Marketing Manager"}],"url":"https://www.linkedin.com/company/clearedge-marketing"},{"company":"Self-employed","company_id":null,"location":"","positions":[{"description":"Worked with various agency and technology clients to build brand affinity and drive results through social channels.","duration":"Jul 2020 Oct 2020 4 months","duration_short":"4 months","end_date":"Oct 2020","start_date":"Jul 2020","subtitle":"Self-employed","title":"Independent Social Media Consultant"}],"url":""},{"company":"DDB","company_id":"ddb","location":"Chicago, Illinois","positions":[{"description":"Responsible for social strategy, briefing, execution and analysis for McDonald’s (master brand, McDelivery and Happy Meal) and AT&T (HBOMax and 5G) work. Made strategic connections between performance data, trends research and brand insights to deliver culturally-relevant ideas and support brand objectives.","duration":"Oct 2019 May 2020 8 months","duration_short":"8 months","end_date":"May 2020","start_date":"Oct 2019","subtitle":"DDB","title":"Associate Social Strategy Director"}],"url":"https://www.linkedin.com/company/ddb"},{"company":"Upshot","company_id":"upshot","location":null,"positions":[{"description":"Cross-agency social lead responsible for building and growing agency capabilities across 3 sister agencies— Upshot, IN Connected Marketing, and Edge Marketing. Evolved offerings from simple tactical executions to total social coverage including intelligence, planning, branding, campaign development, paid media, production, analytics, community management and outreach.Client roster included Constellation Brands (Corona, Pacifico, Victoria and SVEDKA), Starbucks CPG brands Evolution Fresh and Tazo, Kraft ACH brands, Smithfield Foods, The Fresh Market, LiftMaster and Elkay.","duration":"Oct 2018 Oct 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2019","start_date":"Oct 2018","subtitle":"Upshot","title":"Associate Director, Social Media"},{"description":"Agency social lead responsible for overseeing all relevant projects across Upshot Agency. Managed social team with 4 direct reports.","duration":"Mar 2018 Sep 2018 7 months","duration_short":"7 months","end_date":"Sep 2018","start_date":"Mar 2018","subtitle":"Upshot","title":"Social Media Supervisor"},{"description":"Responsible for the social strategy, execution and analysis of Starbucks-owned CPG brands Evolution Fresh and Tazo.","duration":"Jan 2016 Mar 2018 2 years 3 months","duration_short":"2 years 3 months","end_date":"Mar 2018","start_date":"Jan 2016","subtitle":"Upshot","title":"Sr. Community Manager"}],"url":"https://www.linkedin.com/company/upshot"},{"company":"Freelance","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"Partnered with clients to reach consumers, build employment brands and source top talent through emerging social channels and paid opportunities.Client roster included Aon, Owens Corning, SCA (now essity) and Randstad Staffing.","duration":"Jan 2012 Jan 2016 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2016","start_date":"Jan 2012","subtitle":"Freelance","title":"Independent Social Media Consultant"}],"url":""},{"company":"ClearEdge Marketing","company_id":"clearedge-marketing","location":"Chicago, IL","positions":[{"description":"","duration":"Aug 2012 Dec 2015 3 years 5 months","duration_short":"3 years 5 months","end_date":"Dec 2015","start_date":"Aug 2012","subtitle":"ClearEdge Marketing","title":"Digital Marketing Strategist"}],"url":"https://www.linkedin.com/company/clearedge-marketing"},{"company":"CareerBuilder.com","company_id":"careerbuildercom","location":"Greater Chicago Area","positions":[{"description":"","duration":"Feb 2010 Apr 2012 2 years 3 months","duration_short":"2 years 3 months","end_date":"Apr 2012","start_date":"Feb 2010","subtitle":"CareerBuilder.com","title":"Senior Emerging Media Consultant"}],"url":"https://www.linkedin.com/company/careerbuildercom"},{"company":"Personified","company_id":"personified","location":"","positions":[{"description":"","duration":"Oct 2009 Jan 2010 4 months","duration_short":"4 months","end_date":"Jan 2010","start_date":"Oct 2009","subtitle":"Personified","title":"Employment Specialist"}],"url":"https://www.linkedin.com/company/personified"}]', '["Lora Stock “Mandy has unmatched knack for bringing folks together and connecting the dots on complex accounts. Her pioneering spirit and unflappable confidence made her a standout favorite on the McDonald’s social team. She is a skilled storyteller whose thoughtful approach resulted in exceptional strategies for Happy Meal, Shamrock Shake, and McRib. During her time on the account, she also reframed McDonald’s seasonal influencer program leading the team to award-recognized content. It was a joy working with Mandy and any company looking for a social lead would be lucky to have her.”","Azher Ahmed “Mandy is everything you could ask for in a social strategist. Proactive, organized, curious, and always pushing the work to be better. Everyone that worked with her had positive feedback and she’ll make a great addition to any team seeking native, digitally-rooted marketing.”"]'] User: ['Brian S. Colón, Esq., CFE', 'Corporate transactions and negotiations, Government and municipality representation and counsel. Specialties: Corporate transactions and negotiations, Government and municipality representation and counsel.', 'Candidate for NM Attorney General / Current State Auditor', 'State of New Mexico', '[{"company":"State of New Mexico","company_id":null,"location":null,"positions":[{"description":"Statewide Elected Official","duration":"Jan 2019 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Jan 2019","subtitle":"State of New Mexico","title":"New Mexico State Auditor"},{"description":"","duration":"Jan 2019 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Jan 2019","subtitle":"State of New Mexico","title":"State Auditor"}],"url":""},{"company":"Robles, Rael & Anaya, P.C.","company_id":"robles-rael-&-anaya-p.c.","location":"United States","positions":[{"description":"Practices are in the areas of transactional negotiations, personal injury, medical malpractice, inadequate security, products liability, insurance bad faith, and corporate transactions. Also has extensive experience in working with local, state and federal elected officials in order to assist individuals and organizations with their various agendas. Practices are in the areas of transactional negotiations, personal injury, medical malpractice, inadequate security, products liability, insurance bad faith, and corporate transactions. Also has extensive experience in working with local, state and federal elected officials in order to assist individuals and organizations with their various agendas.","duration":"Nov 2006 Dec 2018 12 years 2 months","duration_short":"12 years 2 months","end_date":"Dec 2018","start_date":"Nov 2006","subtitle":"Robles, Rael & Anaya, P.C.","title":"Of Counsel"}],"url":"https://www.linkedin.com/company/robles-rael-&-anaya-p.c."},{"company":"City of Albuquerque","company_id":"city-of-albuquerque","location":"","positions":[{"description":"I firmly believe - with the right leadership - Albuquerque can overcome its challenges and reach its full potential. Like many other cities education, economic development and public safety are issues that loom large before us. But we also have a rich cultural heritage and strength of diversity that few places in the nation could ever hope to achieve. \u200bI\'m running for mayor to give Albuquerque leadership that listens to and works with residents in every neighborhood. Join the conversation with me and check back here or at events around the city where we can discuss innovative ways lift up Albuquerque","duration":"Jan 2017 Oct 2017 10 months","duration_short":"10 months","end_date":"Oct 2017","start_date":"Jan 2017","subtitle":"City of Albuquerque","title":"Candidate for Mayor"}],"url":"https://www.linkedin.com/company/city-of-albuquerque"},{"company":"Democratic Party of New Mexico","company_id":"democratic-party-of-arkansas","location":"","positions":[{"description":"","duration":"Apr 2007 Aug 2009 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2009","start_date":"Apr 2007","subtitle":"Democratic Party of New Mexico","title":"Chairman"}],"url":"https://www.linkedin.com/company/democratic-party-of-arkansas"},{"company":"DPNM","company_id":null,"location":"","positions":[{"description":"","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"DPNM","title":"State Party Chair"}],"url":""},{"company":"Aguilar Law Offices, PC","company_id":null,"location":"","positions":[{"description":"Represent plaintiffs in the areas of mediation, legal malpractice, medical malpractice, personal injury, product liability, and insurance bad faith. Represent plaintiffs in the areas of mediation, legal malpractice, medical malpractice, personal injury, product liability, and insurance bad faith.","duration":"Jul 2001 Jan 2007 5 years 7 months","duration_short":"5 years 7 months","end_date":"Jan 2007","start_date":"Jul 2001","subtitle":"Aguilar Law Offices, PC","title":"Attorney"}],"url":""},{"company":"University of New Mexico","company_id":null,"location":"","positions":[{"description":"","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"University of New Mexico","title":"GPSA President"}],"url":""},{"company":"Associated Students of UNM","company_id":null,"location":"","positions":[{"description":"","duration":"1989 1990 1 year","duration_short":"1 year","end_date":"1990","start_date":"1989","subtitle":"Associated Students of UNM","title":"Vice President"}],"url":""}]', '["Donald Schiff “I can write so many good things about former DPNM Chairman Colon, now a candidate for NM Lieutenant Governor. This man truly lives his progressive values in every area of his life! His greatest skill may be an uncanny ability to bring the right people together to solve problems. He included SCC members on party committees just because they wanted to participate. He opened up the party\'s books. He instituted a 33 county strategy to get party leaders from every county in our diverse state to work together, especially those in rural, heavily Republican areas who had previously been ignored. He oversaw great improvements in our Presidential caucus process, and he took personal responsibility for every problem. This man made sure that every legitimate vote was counted, even though they would not change the ultimate results. He supported his staff, he gave party officers and volunteers everything we wanted, and together we turned NM true blue. Brian Colon is my hero!”","Bradford Lyau “Being the chair of a statewide major political party is extremely difficult at every level, whether dealing with the governor, volunteers, county leaders, or general audiences. Mr. Colon has excelled at all levels. Through all challenges he maintains his both his efficiency and principles while remaining an inspirational force to those around him.”"]']### Assistant: The agent's job is to help brands harness and measure the power of social media. Today, the user is reaching out to the agent because they need assistance in developing a social media strategy for their political campaign.
### Human: Agent: ['Anne Chlovechok', "As managing editor/publisher at a weekly newspaper, I wear a lot of hats. I control content in the paper to a large degree, edit and write stories, cover meetings, take photos, and sell ads. I answer phones and stuff inserts into the paper every week. I manage a staff of nine people, some full time and some part time employees. I'm currently working with Block Electronic News Network to develop the first Journal website, which will launch Sept. 9. My main objective is to provide an excellent product for the people of Noble County, now and in the future.", 'Managing Editor Caldwell Journal', 'Caldwell Journal and Noble County Leader', '[{"company":"Caldwell Journal and Noble County Leader","company_id":null,"location":"Caldwell, Ohio","positions":[{"description":"Managing Editor, ad sales rep Managing Editor, ad sales rep","duration":"Sep 2011 - Present 10 years 3 months","duration_short":"10 years 3 months","end_date":"Present","start_date":"Sep 2011","subtitle":"Caldwell Journal and Noble County Leader","title":"Editor"}],"url":""},{"company":"Daily & Sunday Jeffersonian","company_id":null,"location":"","positions":[{"description":"I wrote stories about people, businesses, organizations and events in my town for the paper. I also helped put together five annual community guides featuring five counties served by our publications, gathering and writing feature and business stories for each, as well as contributing to a monthly magazine and a bi-annual health magazine published by the company. I wrote stories about people, businesses, organizations and events in my town for the paper. I also helped put together five annual community guides featuring five counties served by our publications, gathering and writing feature and business stories for each, as well as contributing to a monthly magazine and a bi-annual health magazine published by the company.","duration":"Aug 2007 Sep 2011 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 2011","start_date":"Aug 2007","subtitle":"Daily & Sunday Jeffersonian","title":"feature writer and reporter"}],"url":""},{"company":"Jamboree Today, 2010","company_id":null,"location":"","positions":[{"description":"This was the National Boy Scout Jamboree, held at Fort AP Hill, Va. Jamboree Today is the daily newspaper published at the Jamboree. I was part of a team of about 10 reporters, photographers and editors who published the paper every day of the Jamboree. The reporters, with the exception of two pros, were all high school kids -- scouts -- as were the photographers. One of the copy editors was a college student. The other copy editor and both assignment editors were adults. We were all scouts. The paper was run by two professional journalists. It was a lot of fun covering the event, and I learned a lot on the job.","duration":"2010 2010 less than a year","duration_short":"less than a year","end_date":"2010","start_date":"2010","subtitle":"Jamboree Today, 2010","title":"Assignment Editor"}],"url":""}]', '["quentin Quentin Knauer “Anne is a very smart and sagacious individual, and she is extremely thoughtful as well. I admire her spirit. She gets things done!”","John Lowe “Anne always has exhibited wide-ranging interests and strong curiosity and she always has been interested in asking the hard questions -- valuable traits for a journalist.”"]'] User: ['Donny Jones', 'I am a systems and operations person who excels at relationship management and business development. I have a keen eye for detail and I am creative, giving me an edge for marketing.', 'Managing Partner at TargetTC', 'TargetTC', '[{"company":"TargetTC","company_id":null,"location":"Exeter, CA","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Aug 2017","subtitle":"TargetTC","title":"Managing Partner"}],"url":""},{"company":"Nehemiah Community Reinvestment Fund","company_id":null,"location":"Sacramento, California Area","positions":[{"description":"","duration":"Oct 2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"Oct 2008","subtitle":"Nehemiah Community Reinvestment Fund","title":"National Director Of Business Development"}],"url":""},{"company":"California Association of Mortgage Professionals","company_id":"california-association-of-mortgage-professionals","location":null,"positions":[{"description":"I help any way I can to provide education, personal bandwidth and resources that will positively affect our industry.","duration":"Aug 2010 Jan 2014 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jan 2014","start_date":"Aug 2010","subtitle":"California Association of Mortgage Professionals","title":"Executive Board of Directors"},{"description":"","duration":"Aug 2008 Apr 2012 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2012","start_date":"Aug 2008","subtitle":"California Association of Mortgage Professionals","title":"Public Relations Chairman"}],"url":"https://www.linkedin.com/company/california-association-of-mortgage-professionals"},{"company":"The Nehemiah Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"May 2008 Jan 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2011","start_date":"May 2008","subtitle":"The Nehemiah Corporation","title":"Outreach Area MAnager AK, AZ, CA, HI, NM, NV & UT"}],"url":""},{"company":"Nehemiah Corporation of America","company_id":null,"location":"","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Nehemiah Corporation of America","title":"Area Manager"}],"url":""},{"company":"Right Angle Marketing","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Right Angle Marketing","title":"President"}],"url":""},{"company":"ITEX","company_id":"itex","location":"","positions":[{"description":"Matching Invetsor appetite with available commodites Matching Invetsor appetite with available commodites","duration":"Feb 2001 Nov 2002 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2002","start_date":"Feb 2001","subtitle":"ITEX","title":"Trader"}],"url":"https://www.linkedin.com/company/itex"}]', '["Chris Bradley, PhD “As a director of business development, Donny made extremely high level contacts across the nation and across different types of business (e.g. contact info for presidents of the largest companies in the U.S, Senators and Congressman). Donny has the ability to take those contacts and connect them to opportunities within his company, then build and design programs from these opportunities (business processes, licensing, cash flow models, staffing). From there he has implemented national roll outs, including structuring the right staffing so that he can move on to the next opportunity. He is one of the most resourceful people I have ever had the pleasure to work with.”","Anthony Mucheru “Donny is relentess in his pursuit of business that generates profit.”"]']### Assistant: The agent's job is to manage content and operations at a weekly newspaper, and today, the agent is reaching out to the user because they need assistance with marketing strategies for the newspaper's upcoming website launch.
### Human: Agent: ['Alex Levin', "I'm one of those engineers that understands the product down to the schematic and layout level, and wrote code to every level of it from the bare-level OS, through the kernel drivers and up to the application level or the remote cloud app using RESTful APIs, with more than 20 patents over the last year in different fields such as File systems, IoT, Computer Security and cryptography. I bring more than a decade of software, architecture, innovation and a great deal of drive and ambition. I see myself as a fast learner that can get into an existing project fast, by himself and make a significant contribution in no time. On the other hand team spirit is one of the most important values for me so I always find myself being the one orchestrating the team events and driving the hiring process. Joining a startup in the early phase in which it had no customers and being the startup's face at many many customers and eventually going through an acquisition gives me the ability to see both ends of the puzzle - the R&D side and the business side, making me into a more complete employee I would say.", 'Staff Software Engineer at Google', 'Google', '[{"company":"Google","company_id":"google","industry":"Technology, Information and Internet","location":"Mountain View, California, United States","positions":[{"description":"Platform Lead for a few families of Chromebook devices.Reinvent the way platforms are built and developed in scale! Platform Lead for a few families of Chromebook devices.Reinvent the way platforms are built and developed in scale!","duration":"Mar 2019 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Mar 2019","subtitle":"Google","title":"Staff Software Engineer"}],"url":"https://www.linkedin.com/company/google"},{"company":"Amazon Web Services","company_id":"amazon-web-services","location":null,"positions":[{"description":"","duration":"Oct 2017 Mar 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2019","start_date":"Oct 2017","subtitle":"Amazon Web Services","title":"Staff Software Engineer"},{"description":"Developing new features in the embedded sphere that synergize with existing AWS features for Annapurna Labs offerings for the smart Home.Designing software architecture, writing specification and coding software (C, Python, Makefile, shell) Requires deep system level HW knowledge and a very broad and in-depth understanding of all the software products our business unit offers, I\'m involved in most project mainly to:* Driving innovation both inside the organization and out* Driving software architecture and development* Seeking new opportunities within the company to create synergies for our BU","duration":"Jul 2015 Oct 2017 2 years 4 months","duration_short":"2 years 4 months","end_date":"Oct 2017","start_date":"Jul 2015","subtitle":"Amazon Web Services","title":"Software Development Engineer"}],"url":"https://www.linkedin.com/company/amazon-web-services"},{"company":"Annapurna Labs (Later acquired by Amazon)","company_id":"annapurna-labs","location":"Israel","positions":[{"description":"","duration":"Jan 2014 Jul 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2015","start_date":"Jan 2014","subtitle":"Annapurna Labs (Later acquired by Amazon)","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/annapurna-labs"},{"company":"Intel Corporation","company_id":"intel-corporation","location":"Haifa, Israel","positions":[{"description":"A key member within the Software design team working on developing Software Guard Extensions (SGX).Working on such a complex, state of the art security feature, required critical performance optimization, down to the single tick, and on the other hand keeping all the correct security code structure and methodology.Developing cryptographic code for the purpose of Encryption/Decryption, Attestation, Verification, and other purposes, while using accepted cryptographic algorithms and principles, such as SHA512, SHA256, QVRSA, CMAC, AES_GCM, and others","duration":"Jul 2012 Jan 2014 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2014","start_date":"Jul 2012","subtitle":"Intel Corporation","title":"Software Design Engineer"}],"url":"https://www.linkedin.com/company/intel-corporation"},{"company":"Zoran","company_id":"zoran","location":null,"positions":[{"description":"","duration":"Jul 2011 Jul 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2012","start_date":"Jul 2011","subtitle":"Zoran","title":"RT/Embedded Linux Architecture Engineer"},{"description":"","duration":"Aug 2009 Jul 2011 2 years","duration_short":"2 years","end_date":"Jul 2011","start_date":"Aug 2009","subtitle":"Zoran","title":"RT/Embedded Linux"}],"url":"https://www.linkedin.com/company/zoran"}]', '["Haim Cohen “During the period Alex reported to me he showed high software engineering skills and capabilities. Alex had a very fast ramp-up on a new technology and managed to be contributive team member 2 weeks after he joined the team, and practically became the owner of a significant part of the team\'s product. Alex is a very good team player and never hesitates to take ownership on tasks or helping other teammates performing their tasks, during this period Alex handled multiple tasks simultaneously and managed to complete all of them on schedule or ahead of it. In this period Alex was the coach of an intern that joined the team, defined his tasks and walked him through them. As part of his good inter-personal skills and being initiative, Alex created connections with senior peers from other divisions and that connection led to the creation of a new direction and project for the group. I wish him good luck and all the best and convinced that he will be a vital and productive member anywhere he will choose to work. * This recommendation reflects my personal opinion and does not represent Intel formal stand”","Leonid Koilis “I worked with Alex in Intel as a teammate for more than a year when he was an engineer in our low-level team. I have total respect for his broad technical knowledge, learning skills and absolute dedication. I saw Alex working night and day to meet some of the hardest delivery targets and Alex was unflinching in his dedication to get the job done in time. In addition he is a great team player and a very nice guy to meet. He would make a great hire for anyone looking for a first class software engineer.”"]'] User: ['Daniel S.', 'Email: yiwork01@gmail.com', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to recruit talented engineers for a software development team. Today, the agent is reaching out to the user because they need to schedule an interview to discuss a potential job opportunity at a leading technology company.
### Human: Agent: ['Shanna Gordon', 'Over 20 years of experience in the IT field, working as a software programmer and an applications analyst. My strengths include effective communication in relaying technical terms to a non-technical audience, gathering requirements, and working with business partners in planning and implementing workable solutions to meet the demands of high volume data processing.', 'Senior Developer at Accenture Federal Services', 'Accenture Federal Services', '[{"company":"Accenture Federal Services","company_id":null,"location":"Columbus, Ohio Area","positions":[{"description":"","duration":"May 2017 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"May 2017","subtitle":"Accenture Federal Services","title":"Senior Developer"}],"url":""},{"company":"SHOES.COM","company_id":"shoes-com","location":"Groveport, Ohio","positions":[{"description":"2016 Q2 MVP Award Winner• Support JDA/Red Prairie Direct Commerce, Great Plains, VendorNet, Vertex, JAMS• Create custom reports and maintenance apps using SQL and PowerShell • Maintain WMS/OMS: wave schedule, order fulfillment, inventory, accounting, purchase orders• Build TeamCity & Octopus servers for continuous integration/continuous deploy of web apps 2016 Q2 MVP Award Winner• Support JDA/Red Prairie Direct Commerce, Great Plains, VendorNet, Vertex, JAMS• Create custom reports and maintenance apps using SQL and PowerShell • Maintain WMS/OMS: wave schedule, order fulfillment, inventory, accounting, purchase orders• Build TeamCity & Octopus servers for continuous integration/continuous deploy of web apps","duration":"Aug 2015 Jan 2017 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2017","start_date":"Aug 2015","subtitle":"SHOES.COM","title":"Ecommerce Application Analyst"}],"url":"https://www.linkedin.com/company/shoes-com"},{"company":"Apex Systems","company_id":"apex-systems","location":"Dublin, Ohio","positions":[{"description":"Open VMS Fortran Developer and Technical Lead – Consulting for former client (Affinion Group) • Created migration software to transfer data from S1032 db on VMS to FTP files to Unix. • Worked with Oracle administrators to create new tables and maintain existing tables. • Migrated Fortran applications from OpenVMS VAX to OpenVMS Alpha to maintain current functionality and add new functionality due to change in business and legal requirements. Open VMS Fortran Developer and Technical Lead – Consulting for former client (Affinion Group) • Created migration software to transfer data from S1032 db on VMS to FTP files to Unix. • Worked with Oracle administrators to create new tables and maintain existing tables. • Migrated Fortran applications from OpenVMS VAX to OpenVMS Alpha to maintain current functionality and add new functionality due to change in business and legal requirements.","duration":"Apr 2012 Feb 2013 11 months","duration_short":"11 months","end_date":"Feb 2013","start_date":"Apr 2012","subtitle":"Apex Systems","title":"IT Consultant"}],"url":"https://www.linkedin.com/company/apex-systems"},{"company":"Affinion Group","company_id":"affinion-group","location":"","positions":[{"description":"Fulfillment system - Subject Matter Expert and Lead Programmer/Analyst • Regular communication with business partners to manage support efforts, perform system maintenance, and provide technical direction. • Lead development efforts by gathering requirements, developing designs, providing estimates, and working alongside developers/consultants to code, test, and implement. • Document functionality and train support staff and end users.Client Team – Senior Programmer/Analyst• Develop applications in a high paced environment to automate ad hoc processes. • Generate client reports and process client return files.• Create and maintain robust test cases and data to thoroughly demonstrate functionality.• Work closely with VMS administrators and operators for job scheduling and database creation/maintenance.Membership system – Senior Programmer/Analyst• Support the major membership processor by researching problems and quickly providing solutions to keep the system running. Follow up by referring or implementing code changes and data manipulation as needed.• Collaborate with a team of developers on client mergers to convert and store large volumes of data.","duration":"May 2000 Oct 2010 10 years 6 months","duration_short":"10 years 6 months","end_date":"Oct 2010","start_date":"May 2000","subtitle":"Affinion Group","title":"Senior Programmer Analyst"}],"url":"https://www.linkedin.com/company/affinion-group"},{"company":"Payless ShoeSource","company_id":"payless-shoesource","location":"","positions":[{"description":"While attending college: employee scheduling, merchandise displays, develop incentive programs to motivate employees, frequent top achiever at point of sale contests, inventory control and loss prevention, audit preparation, daily cash reconciliation, inventory receiving and processing While attending college: employee scheduling, merchandise displays, develop incentive programs to motivate employees, frequent top achiever at point of sale contests, inventory control and loss prevention, audit preparation, daily cash reconciliation, inventory receiving and processing","duration":"Feb 1997 Apr 2000 3 years 3 months","duration_short":"3 years 3 months","end_date":"Apr 2000","start_date":"Feb 1997","subtitle":"Payless ShoeSource","title":"Assistant Manager"}],"url":"https://www.linkedin.com/company/payless-shoesource"}]', '["Stephane Fouchereau “I was impressed by how fast Shanna was able to learn the ERP and logistic systems we were using. In no time, she was not only running operations, but also improving our processes. Additionally, she is a natural communicator and was able to establish strong relationships with all the business departments she was working with. This helped tremendously with change management and mitigating / resolving incidents. ”","Michael Kier “Shanna is a dedicated worker and a quick study. During the time that I worked with Shanna she was responsible for one of the areas of our application suite that was very different from the majority of our code, using a different data storage and manipulation process. Shanna was our subject matter expert in this area and was meticulous about procedure and documentation.”"]'] User: ['Sam Bonsignore', 'Human Resources Professional with concentration of experience in recruiting/talent acquisition/university relations, performance management/development, employee relations/communications, mentoring programs/onboarding, conflict resolution and team building. Specialties: managing university relations, developing/managing sales development programs for recent engineering graduates and developing/implementing mentoring programs', 'Consultant at S C B Enterprises Inc.', 'S C B Enterprises Inc.', '[{"company":"S C B Enterprises Inc.","company_id":null,"location":"Cleveland, OH","positions":[{"description":"Provide human resources consulting services to clients focusing on talent acquisition & related services. Provide human resources consulting services to clients focusing on talent acquisition & related services.","duration":"Jun 2012 - Present 9 years 10 months","duration_short":"9 years 10 months","end_date":"Present","start_date":"Jun 2012","subtitle":"S C B Enterprises Inc.","title":"Consultant"}],"url":""},{"company":"Prosperity Human Resource Systems Inc.","company_id":"prosperity-human-resources-systems","location":"Mentor, OH","positions":[{"description":"Manage recruiting search process to identify,assess and refer best talent to meet client specifications. Establish and develop relationships to grow our client base. Manage recruiting search process to identify,assess and refer best talent to meet client specifications. Establish and develop relationships to grow our client base.","duration":"Jun 2011 Jul 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2012","start_date":"Jun 2011","subtitle":"Prosperity Human Resource Systems Inc.","title":"Recruiting Director"}],"url":"https://www.linkedin.com/company/prosperity-human-resources-systems"},{"company":"RJ Evans & Associates","company_id":"rj-evans-&-associates","location":"","positions":[{"description":"Provided retained search services to Manufacturing clients throughout the U.S. focusing mostly on Sales Management, Marketing and Engineering talent. Provided retained search services to Manufacturing clients throughout the U.S. focusing mostly on Sales Management, Marketing and Engineering talent.","duration":"Sep 2010 Jun 2011 10 months","duration_short":"10 months","end_date":"Jun 2011","start_date":"Sep 2010","subtitle":"RJ Evans & Associates","title":"Consultant"}],"url":"https://www.linkedin.com/company/rj-evans-&-associates"},{"company":"Case Western Reserve University","company_id":null,"location":"","positions":[{"description":"Establish and develop relationships with employers to provide them the best opportunities to recruit the talent they seek from the university. Establish and develop relationships with employers to provide them the best opportunities to recruit the talent they seek from the university.","duration":"Nov 2009 Sep 2010 11 months","duration_short":"11 months","end_date":"Sep 2010","start_date":"Nov 2009","subtitle":"Case Western Reserve University","title":"Employer Relations Specialist"}],"url":""},{"company":"RJ Evans & Associates","company_id":"rj-evans-&-associates","location":"","positions":[{"description":"Provided retained search services to Manufacturing clients throughout the U.S. focusing mostly on Sales Management and Engineering talent. Provided retained search services to Manufacturing clients throughout the U.S. focusing mostly on Sales Management and Engineering talent.","duration":"Jul 2007 Nov 2008 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2008","start_date":"Jul 2007","subtitle":"RJ Evans & Associates","title":"Consultant"}],"url":"https://www.linkedin.com/company/rj-evans-&-associates"},{"company":"S C B Enterprises Inc.","company_id":null,"location":"","positions":[{"description":"Provided human resources consulting services to clients focusing on talent acquisition & related services. Provided human resources consulting services to clients focusing on talent acquisition & related services.","duration":"Mar 2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"Mar 2005","subtitle":"S C B Enterprises Inc.","title":"Consultant"}],"url":""},{"company":"Parker Hannifin","company_id":"parker-hannifin","location":"","positions":[{"description":"Managed Human Resources for Parker\'s Automation Group of electromechanical & pneumatic field sales engineers based throughout the U.S. Recruited entry level through senior talent, including Sales Management and provided related HR services. Provided counsel to VP Sales on all employee relations, management development and related issues to achieve profit margin/cost of sales goals. Managed Human Resources for Parker\'s Automation Group of electromechanical & pneumatic field sales engineers based throughout the U.S. Recruited entry level through senior talent, including Sales Management and provided related HR services. Provided counsel to VP Sales on all employee relations, management development and related issues to achieve profit margin/cost of sales goals.","duration":"Jun 1997 Mar 2005 7 years 10 months","duration_short":"7 years 10 months","end_date":"Mar 2005","start_date":"Jun 1997","subtitle":"Parker Hannifin","title":"Human Resources Manager"}],"url":"https://www.linkedin.com/company/parker-hannifin"},{"company":"S C B Enterprises Inc.","company_id":null,"location":"Cleveland, Ohio","positions":[{"description":"","duration":"1995 1997 2 years","duration_short":"2 years","end_date":"1997","start_date":"1995","subtitle":"S C B Enterprises Inc.","title":"Consultant"}],"url":""},{"company":"Elsag Bailey","company_id":null,"location":"","positions":[{"description":"","duration":"1993 1994 1 year","duration_short":"1 year","end_date":"1994","start_date":"1993","subtitle":"Elsag Bailey","title":"Staffing Manager"}],"url":""},{"company":"Staffing Solutions Enterprises","company_id":"staffing-solutions-enterprises","location":"Cleveland, Ohio","positions":[{"description":"","duration":"1991 1993 2 years","duration_short":"2 years","end_date":"1993","start_date":"1991","subtitle":"Staffing Solutions Enterprises","title":"Business Manager"}],"url":"https://www.linkedin.com/company/staffing-solutions-enterprises"},{"company":"Automated Packaging Systems","company_id":"sealed-air-corporation","location":"","positions":[{"description":"","duration":"1985 1991 6 years","duration_short":"6 years","end_date":"1991","start_date":"1985","subtitle":"Automated Packaging Systems","title":"Employment Manager"}],"url":"https://www.linkedin.com/company/sealed-air-corporation"}]', '["Rick Coan CPA, MBA, Crain\'s CFO of the Year “Sam, did a great job when I was at Pressco Technology. He took time to understand and size up our needs, finding great candidates. I would recommend Sam. He is a real pro with everything he does.”","Glenn Leppo “Sam did an excellent job filling a couple positions we were struggling to fill. He was very creative and attentive throughout the process. I can envision Sam becoming a regular part of our employee search process.”"]']### Assistant: The agent's job is to provide human resources consulting services, and today the agent is reaching out to the user because they need assistance in developing and implementing mentoring programs for the company.
### Human: Agent: ['Linda Graybael', 'Dynamic, energetic professional with 15+ years of experience in senior-level executive support, office administration, and event planning within TV, film, and entertainment industries. Proven ability to interact professionally with senior executives, partners, creative talent, and vendors. Track record of meeting deadlines, resolving problems, improving processes, and meeting operational objectives with confidentiality. Possess excellent communication, leadership, organizational, multitasking, and research skills. Technical proficiency in MS Office Suite (Word, Excel, PPT, Outlook), Google platforms, social media outlets, iCampaign, SAP, SRM, MACCS, Concur, Filemaker Pro, 4-Star, PC & Mac. Areas of Expertise include: \uf0a7 Event & Conference Planning \uf0a7 Film & Video Production \uf0a7 Budget Administration \uf0a7 Travel Arrangements \uf0a7 Inventory Management \uf0a7 Scheduling & Calendaring \uf0a7 Office Management \uf0a7 Special Projects \uf0a7 Documents & Spreadsheets', 'Administrative Assistant, Original Family Films, Business & Legal Affairs at Netflix', 'Netflix', '[{"company":"Netflix","company_id":"netflix","industry":"Entertainment Providers","location":"Los Angeles, California, United States","positions":[{"description":"Provides administrative support to the Original Family Films, Business & Legal Affairs team, working within the Original Independent Films group. Provides administrative support to the Original Family Films, Business & Legal Affairs team, working within the Original Independent Films group.","duration":"Aug 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Netflix","title":"Administrative Assistant, Original Family Films, Business & Legal Affairs"}],"url":"https://www.linkedin.com/company/netflix"},{"company":"Warner Bros. Entertainment","company_id":"warner-bros--entertainment","location":null,"positions":[{"description":"Executed comprehensive administrative support to SVP, Asst. General Sales Manager (US and Canada), and three VP’s in Encino office. Managed all aspects of office administration of 19 personnel (Encino location) and for Senior Executives and teams in Burbank home office as needed. Directed billing spreadsheet and files for all US film screenings. Generated payment to vendors via PO’s and P-Card and reconciled all billing issues in timely manner. Coordinated travel and accommodations. Planned milestone celebrations and meetings for team while meeting budgetary goals. Administered daily gross tracking and data entry in MACCs with weekly discrepancy reports for US and Canada.Key Accomplishments:• Administered full office remodel for Encino Distribution location in a timely manner by coordinating all aspects, reviewing new lease, choosing design elements, creating work completion plan, and supervising contractors, thereby improving overall aesthetics of work environment.• Revamped and streamlined spreadsheet for 1300+ screenings per year with colleague by creating efficient system for vendor communications, and taking full responsibility of tracking and vendor payments of new films for all US Divisions.• Coordinated repairs, orders, security and parking, system and computer refreshes, team training, studio access, tours, and onboarding for new employees and interns by working with studio personnel, Encino building management, and various vendors.","duration":"Sep 2014 Nov 2020 6 years 3 months","duration_short":"6 years 3 months","end_date":"Nov 2020","start_date":"Sep 2014","subtitle":"Warner Bros. Entertainment","title":"Senior Administrator"},{"description":"Delivered administrative support for two SVP’s in distribution sales division. Managed Outlook calendars, coordinated meetings and conference calls, answered telephones, and managed email and correspondence with sales team, exhibitors, and vendors. Coordinated domestic and international travel and itineraries. Created all related expense reports and reconciled in Concur. Created, maintained and distributed various reports for SVP’s and sales team. Key Accomplishments:• Created memorable events that boosted overall morale for office and improved professional and personal relationships with internal and external partners by planning numerous celebrations for colleagues, team meetings and business luncheons with vendors and guests while meeting or exceeding budgetary goals.• Redesigned and streamlined Market Activity Report with team by compiling new data, adding updates, and delivering weekly report to Senior Leadership, resulting in increased efficiency in tracking important changes in Exhibition that impact distribution of Warner Bros film product.• Conducted daily gross tracking and data entry for film releases in 4-Star and distributed weekly reports to sales team for timely reconciling of booking and gross discrepancies.","duration":"Feb 2012 Sep 2014 2 years 8 months","duration_short":"2 years 8 months","end_date":"Sep 2014","start_date":"Feb 2012","subtitle":"Warner Bros. Entertainment Group of Companies","title":"Executive Assistant II, Domestic Distribution"}],"url":"https://www.linkedin.com/company/warner-bros--entertainment"},{"company":"Randstad USA","company_id":"randstadusa","location":"Burbank, CA","positions":[{"description":"Conducted seamless transition of support to SVP and VP-level executives and department team members, including calendaring, domestic and international travel, expense reports, rolling calls, and meeting planning. Executed support for various departments, including legal contract administration, talent payment tracking, vendor invoices, gathering film gross data in 4-Star via Rentrak, and generating orders in GATOR. Served numerous departments, including Domestic Film Distribution, Sales, WBIE Legal, Talent Relations, WW TV Marketing, Finance, WB Home Ent., and WB Technical Operations.","duration":"Sep 2009 Feb 2012 2 years 6 months","duration_short":"2 years 6 months","end_date":"Feb 2012","start_date":"Sep 2009","subtitle":"Randstad USA","title":"Temporary Executive Assistant at Warner Bros Entertainment"}],"url":"https://www.linkedin.com/company/randstadusa"},{"company":"Art Center College of Design","company_id":"artcenteredu","location":"Pasadena, California, United States","positions":[{"description":"Delivered multi-tiered admin support to SVP, VP, Director of International Initiatives, and humanitarian impact program (Designmatters). Implemented new organizational and filing systems, expense reporting, invoices and purchasing, arranged domestic and international travel, and managed duties of student employees. Obtained rights clearances and conducted research for Designmatters publications. Managed correspondence with top designers, NGO’s, non-profits, and UN agencies. Served as support for program-sponsored studios, fellowships, and internships. Organized events, including class launches, receptions, and co-curatorial duties for exhibitions on campus, local, domestic and international venues.","duration":"Apr 2007 Mar 2009 2 years","duration_short":"2 years","end_date":"Mar 2009","start_date":"Apr 2007","subtitle":"Art Center College of Design","title":"Executive Coordinator, International Initiatives & Designmatters"}],"url":"https://www.linkedin.com/company/artcenteredu"},{"company":"Check Six Productions / Picture Planet","company_id":null,"location":"Sherman Oaks, CA","positions":[{"description":"Collaborated with Executive Producer in managing pre- and post-production of televised shows and travel segments for Peter Greenberg (Peter Greenberg Worldwide, Best-selling author, travel correspondent). Conducted story research and development, handled clip clearances and rights acquisitions, logged footage by time-code for editors, and managed duties of office interns. Developed new video library cataloguing system. Expense reporting, client billing, invoices and check requests. Managed travel planning for domestic and international film shoots.","duration":"Dec 2004 Jul 2006 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jul 2006","start_date":"Dec 2004","subtitle":"Check Six Productions / Picture Planet","title":"Associate Producer / Production Coordinator"}],"url":""},{"company":"Cedars-Sinai Medical Center","company_id":"cedars-sinai-medical-center","location":"Los Angeles, CA","positions":[{"description":"In high volume customer service environment, provided technical and operational support to medical and administrative staff for acquisition, programming and repair of pagers, cell phones, landlines and voicemail system.• Database updates, inventory management, dispatch of telephone and voicemail repair technicians.• Received Presidential Standing Ovation Award for exemplary emergency response. In high volume customer service environment, provided technical and operational support to medical and administrative staff for acquisition, programming and repair of pagers, cell phones, landlines and voicemail system.• Database updates, inventory management, dispatch of telephone and voicemail repair technicians.• Received Presidential Standing Ovation Award for exemplary emergency response.","duration":"Mar 1997 Jan 2004 6 years 11 months","duration_short":"6 years 11 months","end_date":"Jan 2004","start_date":"Mar 1997","subtitle":"Cedars-Sinai Medical Center","title":"Customer Service Representative, Telecommunications Dept."}],"url":"https://www.linkedin.com/company/cedars-sinai-medical-center"}]', '["Mariana Amatullo, PhD “NYC, Parsons School of Design, The New School February 1st, 2020 To Whom it May Concern, I am delighted to provide this recommendation for Linda Graybael whom I worked with for 2 years (2007-2009) during my tenure of lead of Designmatters, a social innovation educational division of Art CenterCollege of Design. At that time Linda served as the Executive Coordinator of the department. Linda not only held a demanding position that required her to constantly multi-task in order to provide high-level support for myself and two other senior colleagues, but she was often asked to also perform as a self-starter given the complexity and high volume of projects with external partners ranging from United Nations agencies to prestigious national and local non-profits with whom we partnered on educational experiential projects. Linda was an incredible asset to the team: in addition to the well-rounded and hard skills sets one expects from an individual in this position, I valued Linda\'s collaborative spirit and caring attitude. She brought a sense of purpose, empathy and genuine dedication to every project she touched. She was a joy to work with and will elevate any team she joins the future. Please do not hesitate to contact me if I can further any additional insights. Mariana Amatullo, PhD ”","Jon Lapidese “I had the good fortune of working with Linda at my international production company. Events turned on a dime there and we had to quickly respond to the needs of our clients. I could always count on Linda to stay ahead of the curve, whether it was a matter of logistics, booking plane reservations, or getting the best deals on equipment or supplies. Linda\'s energy and can-do attitude helped save the day more than once. Any business would be lucky to have her on their team. ”"]'] User: ['Daniel S.', 'Email: yiwork01@gmail.com', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to provide administrative support to the Original Family Films, Business & Legal Affairs team at Netflix, while the user is reaching out to the agent because they need assistance in coordinating travel arrangements for an upcoming business trip.
### Human: Agent: ['L. Michael Fellman', 'In regard to my professional experience, my background Includes the following disciplines: Space planning, Interior Architectural Design, Contract Documentation, As-Built Building Surveys, Project Management and 3D rendering. I also took a refresher course for the certificate program for the International Building Code, in order to become current for the code review process for the space planning and the schematic design phase of a project. I would like to point out that I not only have experience in health care, but also the space planning and designing of commercial office space. In closing, I have professional references upon your request and I’d like to note that I have Auto Cad and 3D software at home, I’m also available for part time consulting work. Samples of my work are Available upon your request.', 'Architectural Interior Designer / Space Planner', 'L. Michael Fellman', '[{"company":"L. Michael Fellman","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2009 - Present 13 years 6 months","duration_short":"13 years 6 months","end_date":"Present","start_date":"Feb 2009","subtitle":"L. Michael Fellman","title":"Architectural Interior Designer / Space Planner"}],"url":""},{"company":"Array Health Care Facility Solutions","company_id":null,"location":"King of Prussia PA","positions":[{"description":"Architectural Interior Designer, Space Planner &Contract Documentation Architectural Interior Designer, Space Planner &Contract Documentation","duration":"Sep 2005 Feb 2009 3 years 6 months","duration_short":"3 years 6 months","end_date":"Feb 2009","start_date":"Sep 2005","subtitle":"Array Health Care Facility Solutions","title":"Architectural Interior Designer / Space Planner"}],"url":""},{"company":"Temple University Health System","company_id":"temple-university-health-system","location":"","positions":[{"description":"Architectural interior design, space planning, contract documentaion, designing new and existing departments,facility moves, furniture inventory and the master planningof future hospital moves and expansion. Architectural interior design, space planning, contract documentaion, designing new and existing departments,facility moves, furniture inventory and the master planningof future hospital moves and expansion.","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"Temple University Health System","title":"Architectural Designer / Space Planner"}],"url":"https://www.linkedin.com/company/temple-university-health-system"}]', '["Jack F. Kerr “Linkedin does not allow enough catigories for this recommendation. I have known, worked with and worked for Michael since the late 1980s. I worked with Michael while we were with Medifac and ArrayHFS. I worked for Michael when he was a client - Temple University. All of this time Michael has been great to work with and for. He is a very good professional.”","Keith Hobbs “Michael is a consumate professional with an eye for detail. His work has always been exemplary. I would highly recommend him for a design or production position. I have worked with him for several years and in all that time I have never been disapointed.”"]'] User: ['Alice Jeppesen', 'I have been an Interior Designer in the Retail and Restaurant sectors for two decades, with extensive expertise in all phases of the design process, from concept to project coordination .I have worked in corporate headquarters and contract sales organizations. My strengths include working cross functionally among all design disciplines, clients and vendors, developing those relationships for success.', 'Chair, Visual Communication at University United Methodist Temple', 'My own projects', '[{"company":"My own projects","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Apr 2019","subtitle":"My own projects","title":"Retired"}],"url":""},{"company":"University United Methodist Temple","company_id":null,"location":"Seattle, WA","positions":[{"description":"","duration":"Sep 2015 Jun 2021 5 years 10 months","duration_short":"5 years 10 months","end_date":"Jun 2021","start_date":"Sep 2015","subtitle":"University United Methodist Temple","title":"Chair, Visual Communication"}],"url":""},{"company":"America Trading Company","company_id":null,"location":"Greater Seattle Area","positions":[{"description":"","duration":"Mar 2012 Jun 2021 9 years 4 months","duration_short":"9 years 4 months","end_date":"Jun 2021","start_date":"Mar 2012","subtitle":"America Trading Company","title":"Hospitality Furnishings Sales Representative"}],"url":""},{"company":"AliceJeppesen d e s i g n s t u d i o","company_id":null,"location":"Greater Seattle Area","positions":[{"description":"","duration":"Jun 2011 Sep 2015 4 years 4 months","duration_short":"4 years 4 months","end_date":"Sep 2015","start_date":"Jun 2011","subtitle":"AliceJeppesen d e s i g n s t u d i o","title":"Hospitality Design & Furnishings Specialist"}],"url":""},{"company":"INLIGHT International Inc.","company_id":"inlight-international-inc-","location":"Greater Seattle Area","positions":[{"description":"","duration":"Oct 2012 Jun 2014 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jun 2014","start_date":"Oct 2012","subtitle":"INLIGHT International Inc.","title":"NW Regional Design and Sales Consultant"}],"url":"https://www.linkedin.com/company/inlight-international-inc-"},{"company":"Starbucks Coffee Company","company_id":"starbucks","location":"Seattle,WA","positions":[{"description":"","duration":"Oct 2004 Jun 2011 6 years 9 months","duration_short":"6 years 9 months","end_date":"Jun 2011","start_date":"Oct 2004","subtitle":"Starbucks Coffee Company","title":"Designer"}],"url":"https://www.linkedin.com/company/starbucks"},{"company":"US Foodservice","company_id":null,"location":"Bothell, WA","positions":[{"description":"","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"US Foodservice","title":"Restaurant & Food service Interior Designer"}],"url":""},{"company":"Bargreen Ellingson","company_id":"bargreen-ellingson","location":"Seattle, WA","positions":[{"description":"","duration":"1998 2002 4 years","duration_short":"4 years","end_date":"2002","start_date":"1998","subtitle":"Bargreen Ellingson","title":"Restaurant & Food service Interior Designer"}],"url":"https://www.linkedin.com/company/bargreen-ellingson"}]', '["Barbara Grubb “Alice is a very knowledgable, detail oriented, positive, hardworking team player. I found Alice to be a joy to work with and someone I could count on to get things done and done right the first time. She always went the extra mile and was always interested in learning more and expanding her skills to the betterment of herself and her team. She also has a wonderful spirit and positive outlook on life that she shares and influences others with. She is a gem!!! Please feel free to contact me with any further interest in Alice. I have many positive things to say about her.”","Terri Weston “Alice is a wonderful interior designer; she has a wonderful talent with conceptual drawings to bring the design to life and is a pleasure to work with”"]']### Assistant: The agent's job is to provide architectural interior design and space planning services. Today, the agent is reaching out to the user because they need to collaborate on a retail and restaurant design project.
### Human: Agent: ['Sapan Kapur', 'Highly driven, results-oriented global leader with 20 years of experience leading growth & business transformation initiatives in financial services across multiple geographies, including US, India & Hong Kong. Proven expertise in Lending, Digital Marketing, P&L Management, Sales leadership, User Experience, Product Strategy, Portfolio Management, Global Programs, Product Development and Business Development. Resourceful thinker with expertise running successful P&L’s and creating customer & shareholder value through strategy development & execution. Recognized for approachable leadership style, capability to communicate a compelling vision across large cross functional teams & ability to solve tough situations to achieve significant business outcomes. Seasoned General Manager with demonstrated success in launching and scaling innovative lending products & features across multiple firms including American Express, Citibank, General Electric (GE) and Australia & New Zealand (ANZ) Bank. In addition, entrepreneurial exposure of leading a financial products affiliate (mymoneymantra.com). Extremely strong, analytical and data-driven thinker with ability to understand the intricate details of marketing, underwriting, pricing, servicing, data infrastructure, user experience and regulatory environment.', 'Lending | Product Strategy | General Manager | P/L Ownership | Global Leadership |', 'American Express', '[{"company":"American Express","company_id":"american-express","industry":"Financial Services","location":null,"positions":[{"description":"","duration":"Apr 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2022","subtitle":"American Express","title":"Vice President- Lending on Charge & Lending Treatments"},{"description":"","duration":"Jun 2021 Apr 2022 11 months","duration_short":"11 months","end_date":"Apr 2022","start_date":"Jun 2021","subtitle":"American Express","title":"Vice President, Lending on Charge"},{"description":"","duration":"Jul 2019 Jun 2021 2 years","duration_short":"2 years","end_date":"Jun 2021","start_date":"Jul 2019","subtitle":"American Express","title":"Vice President, Personal Loans"},{"description":"","duration":"Feb 2016 Jul 2019 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jul 2019","start_date":"Feb 2016","subtitle":"American Express","title":"Director, Product Management, Lending"}],"url":"https://www.linkedin.com/company/american-express"},{"company":"ANZ","company_id":"anz","location":"Hong Kong","positions":[{"description":"•Responsible for developing & deploying the Business growth Strategy•Strategic leadership and ownership for product design, launch and marketing initiatives•End to end accountability for strengthening operational risk management & process governance •Led a team of 120 people to deliver USD 10M revenue for the business •Responsible for developing & deploying the Business growth Strategy•Strategic leadership and ownership for product design, launch and marketing initiatives•End to end accountability for strengthening operational risk management & process governance •Led a team of 120 people to deliver USD 10M revenue for the business","duration":"Feb 2014 Aug 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2015","start_date":"Feb 2014","subtitle":"ANZ","title":"Head of Unsecured Lending"}],"url":"https://www.linkedin.com/company/anz"},{"company":"mymoneymantra.com","company_id":"mymoneymantra","location":"New Delhi Area, India","positions":[{"description":"India\'s leading lending market place with revenues in excess of USD 10M- mymoneymantra.com is the only portal in India that assists the customer from sourcing of application forms to completion of loan requirements•Led sales staff of 1,000 at 10 locations in India, producing USD 480 million in secured loans, USD 25 million of unsecured loans, 50,000 credit cards, and USD 3 million in life insurance per year•Established branches and sourcing units in 9 locations to create a pan India presence•Launched company’s online presence involving web site UI, web site traffic growth, lead management•Developed partnerships with more than 35 firms in domains of banking, wealth management & insurance","duration":"Aug 2010 Jan 2014 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jan 2014","start_date":"Aug 2010","subtitle":"mymoneymantra.com","title":"Co Founder & Partner"}],"url":"https://www.linkedin.com/company/mymoneymantra"},{"company":"Citibank","company_id":"citi","location":"Gurgaon, India","positions":[{"description":"Led sales force of 35 Citibank relationship managers and 2,000 tele sales & direct sales agencies nationally to deliver loan acquisitions Led sales force of 35 Citibank relationship managers and 2,000 tele sales & direct sales agencies nationally to deliver loan acquisitions","duration":"Nov 2002 Jul 2010 7 years 9 months","duration_short":"7 years 9 months","end_date":"Jul 2010","start_date":"Nov 2002","subtitle":"Citibank","title":"Vice President, Acquisition, Unsecured Lending"}],"url":"https://www.linkedin.com/company/citi"},{"company":"ICICI Bank","company_id":"icici-bank","location":"New Delhi Area, India","positions":[{"description":"Managed partnerships with office equipment companies, such as Xerox, Canon, Sharp, and 3M Managed partnerships with office equipment companies, such as Xerox, Canon, Sharp, and 3M","duration":"Jul 2001 Nov 2002 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2002","start_date":"Jul 2001","subtitle":"ICICI Bank","title":"Product Manager, Office Equipment Loans"}],"url":"https://www.linkedin.com/company/icici-bank"},{"company":"GE Capital","company_id":"gecapital","location":"Pune Area, India","positions":[{"description":"Managed channel sales consumer durables, two wheelers, and auto finance business for Delhi and Pune territory Managed channel sales consumer durables, two wheelers, and auto finance business for Delhi and Pune territory","duration":"Jan 2000 Jun 2001 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2001","start_date":"Jan 2000","subtitle":"GE Capital","title":"Relationship Manager"}],"url":"https://www.linkedin.com/company/gecapital"}]', '["Ajay Oak “Sapan is a great person to work with. Flawless in executing things he is very focused on delivering results. His enthusiasm can only have a positive effect on everyone around. You can always count on him for sustained results.”","Faraaz Ali “Sapan was the Head of Personal Loans, Retail Banking for Hong Kong and was responsible for directly managing/influencing the product from an end-to-end perspective, covering product positioning and development, pricing, processing and servicing, distribution, credit policy, marketing, and portfolio retention. Under Sapan’s leadership, Personal Loans in Hong Kong made significant progress with record YOY revenue growth of +13%. He was instrumental in leading key initiatives to accelerate growth. These included the scaling up of sales productivity, set up of digital acquisition, development of process automation and fraud detection system, Loan origination system enhancements, end-to-end sales/ underwriting process to improve customer TAT, together with stepping up efforts on governance and control. During his stint he showed exceptional collaborative spirit by working closely with partners in risk and operations to manage existing lending products and proactively manage the loss rates of the portfolio. He is a strong leader adept in Sales, significant personal lending business knowledge with demonstrated people leadership skills.”"]'] User: ['Chris Walkowicz', 'Specialties: Electrical, Controls, Energy Modeling, HVAC, Machine Vision, Training', 'Account Manager at Viking Electric Supply', 'Viking Electric Supply', '[{"company":"Viking Electric Supply","company_id":"vikingelectric","industry":"Wholesale","location":"La Crosse, Wisconsin Area","positions":[{"description":"","duration":"Jan 2014 - Present 8 years 1 month","duration_short":"8 years 1 month","end_date":"Present","start_date":"Jan 2014","subtitle":"Viking Electric Supply","title":"Account Manager"}],"url":"https://www.linkedin.com/company/vikingelectric"},{"company":"Trane","company_id":"trane","location":"La Crosse, Wisconsin Area","positions":[{"description":"Customers and I work together to solve energy modeling issues related to TRACE™ 700 and LEED. I also provide formal training for System Analyzer™, TRACE™ 700 (Load Design, Energy and Economics), as well as modeling for LEED®. Furthermore, I have enjoyed software development projects relating to calculation engine and UI development for future versions of TRACE™. Customers and I work together to solve energy modeling issues related to TRACE™ 700 and LEED. I also provide formal training for System Analyzer™, TRACE™ 700 (Load Design, Energy and Economics), as well as modeling for LEED®. Furthermore, I have enjoyed software development projects relating to calculation engine and UI development for future versions of TRACE™.","duration":"Aug 2011 Jan 2014 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jan 2014","start_date":"Aug 2011","subtitle":"Trane","title":"Marketing Engineer, C.D.S."}],"url":"https://www.linkedin.com/company/trane"},{"company":"PPT Vision","company_id":"ppt-vision","location":"","positions":[{"description":"Developed machine vision solutions for the manufacturing industry…. On a day to day basis, I worked with hardware, software, machine vision programming, control panel/HMI programming, lighting, optics, feasibility testing and support of existing systems. Developed machine vision solutions for the manufacturing industry…. On a day to day basis, I worked with hardware, software, machine vision programming, control panel/HMI programming, lighting, optics, feasibility testing and support of existing systems.","duration":"Nov 2007 Aug 2011 3 years 10 months","duration_short":"3 years 10 months","end_date":"Aug 2011","start_date":"Nov 2007","subtitle":"PPT Vision","title":"Application Engineer"}],"url":"https://www.linkedin.com/company/ppt-vision"},{"company":"General Motors","company_id":"general-motors","location":"","positions":[{"description":"Global Paint and Polymers coop for two summers. Global Paint and Polymers coop for two summers.","duration":"May 2005 Aug 2006 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2006","start_date":"May 2005","subtitle":"General Motors","title":"Engineer Coop"}],"url":"https://www.linkedin.com/company/general-motors"},{"company":"Harley-Davidson Motor Company","company_id":"harley-davidson-motor-company","location":"","positions":[{"description":"Tomahawk, WI Tomahawk, WI","duration":"Jan 2004 Sep 2004 9 months","duration_short":"9 months","end_date":"Sep 2004","start_date":"Jan 2004","subtitle":"Harley-Davidson Motor Company","title":"Paint Engineer Coop"}],"url":"https://www.linkedin.com/company/harley-davidson-motor-company"}]', '["Rob Jordan “Chris has a unique combination of analytical skills and creativity that allows him to be an exceptional problem solver. Coupled with his positive personality and genuine respect for those he deals with, Chris is an outstanding asset for any organization. I was fortunate to work with Chris, at Trane, for two years and would consider any company lucky to have Chris as a member of their team.”","Kit Fransen “Chris has the drive to win. He is a real asset for the team by bringing in key soft skills that makes C.D.S. the best customer facing department within Trane. His professionalism, entrepreneurial spirit, and wonderful social graces makes him one of the most important people in our staff. More importantly, he has key knowledge of our local market place related to manufacturing and understands what needs to be done to satisfy our customers. I don\'t know how many new customers Chris has brought in (too many to count), but he has by far done a great job in helping with the record revenues for our group. I\'d recommend him for any customer facing role!”"]']### Assistant: The agent's job is to provide training and support for energy modeling software, and today the user is reaching out to the agent because they need assistance with solving energy modeling issues related to their HVAC system.
### Human: Agent: ['Chris Setcos', 'Top performing Business Development, Sales, and Strategy Executive in payments and software. Strong expertise in building winning teams. Highly accomplished and proven track record focused on key strategic partnerships to drive innovation and revenue.', 'Business Development Executive | FinTech Evangelist | Payments Expert | Helping Software and Technology Companies Drive Revenue Through Innovative Partnerships and Strategy', 'TouchNet, A Global Payments Company', '[{"company":"TouchNet, A Global Payments Company","company_id":"touchnet-information-systems-inc","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Mar 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Mar 2021","subtitle":"TouchNet, A Global Payments Company","title":"Senior Director, Business Development- Head of Partnerships and International Payments"},{"description":"","duration":"Dec 2018 Mar 2021 2 years 4 months","duration_short":"2 years 4 months","end_date":"Mar 2021","start_date":"Dec 2018","subtitle":"TouchNet Information Systems, Inc.","title":"Director, Business Development- Head of Partnerships and International Payments"}],"url":"https://www.linkedin.com/company/touchnet-information-systems-inc"},{"company":"Western Union Business Solutions","company_id":"western-union-business-solutions","location":"","positions":[{"description":"","duration":"Jan 2016 Nov 2018 2 years 11 months","duration_short":"2 years 11 months","end_date":"Nov 2018","start_date":"Jan 2016","subtitle":"Western Union Business Solutions","title":"Head of Partnerships and Business Development, North America"}],"url":"https://www.linkedin.com/company/western-union-business-solutions"},{"company":"Tapingo","company_id":"tapingo","location":"San Francisco Bay Area","positions":[{"description":"Responsible for B2B channel sales of innovative ecommerce mobile app solution. Lead team of North American outside and inside sales representatives to optimize territory management, hunt for new opportunities, and navigate sales process to meet sales objectives. Tripled customer count via strategic channel partnerships leading to acquisition by GrubHub. Responsible for B2B channel sales of innovative ecommerce mobile app solution. Lead team of North American outside and inside sales representatives to optimize territory management, hunt for new opportunities, and navigate sales process to meet sales objectives. Tripled customer count via strategic channel partnerships leading to acquisition by GrubHub.","duration":"Aug 2014 Jan 2016 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2016","start_date":"Aug 2014","subtitle":"Tapingo","title":"Head of Sales and Business Development"}],"url":"https://www.linkedin.com/company/tapingo"},{"company":"Higher One","company_id":"higher-one","location":"Western United States (San Francisco Bay Area)","positions":[{"description":"Record-setting sales attainment of enterprise software solutions, specializing in payment processing (electronic payments, bill presentment, ecommerce, payment plan management, cashiering, international payments, and mobile payment solutions). Exemplary performance with President\'s Club attainment every year, 2010-2013. Over 100% quota attainment 2008, 2010, 2011, 2012, 2013, and trending on track for final year 2014. Record-setting sales attainment of enterprise software solutions, specializing in payment processing (electronic payments, bill presentment, ecommerce, payment plan management, cashiering, international payments, and mobile payment solutions). Exemplary performance with President\'s Club attainment every year, 2010-2013. Over 100% quota attainment 2008, 2010, 2011, 2012, 2013, and trending on track for final year 2014.","duration":"Feb 2007 Aug 2014 7 years 7 months","duration_short":"7 years 7 months","end_date":"Aug 2014","start_date":"Feb 2007","subtitle":"Higher One","title":"VP Payment Solution Sales"}],"url":"https://www.linkedin.com/company/higher-one"},{"company":"Pfizer Pharmaceuticals","company_id":"pfizer","location":"","positions":[{"description":"Sold 13 drugs in various and disparate disease states and classes. Development and training of PHR primary care sales team to effectively sell in a saturated market through product knowledge, sales leverage skills, and territory optimization. Ranked #1, 2005 and 2006. Recipient of Steere Blue Skies Travel Award. Promoted to TSR in 2006. Sold 13 drugs in various and disparate disease states and classes. Development and training of PHR primary care sales team to effectively sell in a saturated market through product knowledge, sales leverage skills, and territory optimization. Ranked #1, 2005 and 2006. Recipient of Steere Blue Skies Travel Award. Promoted to TSR in 2006.","duration":"2003 2007 4 years","duration_short":"4 years","end_date":"2007","start_date":"2003","subtitle":"Pfizer Pharmaceuticals","title":"Therapeutic Specialty Representative"}],"url":"https://www.linkedin.com/company/pfizer"}]', '["Stefanie Marraccini “I recommend Chris as a consultative and trusted advisor to your business solutions. He is able to articulate and recommend many solutions to improve business needs and the growing demand for faster service. He will take the time to tailor a specific solution so that it looks and presents as a customization for your company. ”","Cynthia Chandler “I worked with Chris for over 6 years. In that time, I found Chris to a real delight to work with. Chris has a true compassion for his customers. As a sales person, his primary goal is to find the best solution for his customer so their needs will be met. Chris is also extremely innovative; multiple times Chris has used his product, client and market knowledge to assist our product team in identifying and filling customer needs. An exceptional leader, Chris wields his knowledge to help train and mentor others even while managing a very hectic schedule. Chris is an exceptional leader, manager and salesman. He is an asset to any time lucky enough to have him.”"]'] User: ['Jim Agostino', 'Accomplished professional with management experience in sales leadership, business operations and product development across technology, service, retail and manufacturing industries.', 'Alameda County Housing & Community Development', 'Alameda County', '[{"company":"Alameda County","company_id":"alameda-county","industry":"Government Administration","location":null,"positions":[{"description":"Contract & Budget Management","duration":"Jun 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Alameda County","title":"Grant & Program Compliance"},{"description":"","duration":"Jan 2020 May 2021 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2021","start_date":"Jan 2020","subtitle":"Alameda County","title":"Registrar of Voters - Elections Recruiting"}],"url":"https://www.linkedin.com/company/alameda-county"},{"company":"Proforma 360 Branding","company_id":"proforma-360-branding","location":"Livermore, California","positions":[{"description":"","duration":"2015 Jan 2020 5 years","duration_short":"5 years","end_date":"Jan 2020","start_date":"2015","subtitle":"Proforma 360 Branding","title":"Business Operations Manager"}],"url":"https://www.linkedin.com/company/proforma-360-branding"},{"company":"Sears","company_id":"sears","location":"San Francisco, CA","positions":[{"description":"","duration":"2013 2015 2 years","duration_short":"2 years","end_date":"2015","start_date":"2013","subtitle":"Sears","title":"Market Digital Manager - New Initiatives"}],"url":"https://www.linkedin.com/company/sears"},{"company":"Apple","company_id":"apple","location":"Seattle, WA","positions":[{"description":"","duration":"2009 2013 4 years","duration_short":"4 years","end_date":"2013","start_date":"2009","subtitle":"Apple","title":"Sales Manager - Business Accounts"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Imagecraft Industries, Inc.","company_id":"imagecraft-industries-inc","location":"Seattle, WA","positions":[{"description":"","duration":"1989 2009 20 years","duration_short":"20 years","end_date":"2009","start_date":"1989","subtitle":"Imagecraft Industries, Inc.","title":"Owner / General Manager"}],"url":"https://www.linkedin.com/company/imagecraft-industries-inc"}]', '["Kate Duty Guenther “As a new team within the IMX division at Sears, Jim was quickly identified as a knowledgeable resource. His led the team through leadership development and was a trusted partner when in the field. It was evident Jim was used to working as a change agent and had a passion for continuous improvement. Jim\'s eye for detail and pulse for technology was an asset to the team. ”","Brendon Couturier “I worked with Jim as part of the Market Digital Leader Team at Sears. Jim brought a great sense of passion, pride and openness to change to the Team. He always provided great feedback around initiatives, processes and projects that we assisted in rolling out in our Markets. Jim is skilled in analysis and planning, in addition to facilitation and training. He has great understanding of technology as well as change management and leadership. Jim would be an asset to any organization. ”"]']### Assistant: The agent's job is to drive revenue through innovative partnerships and strategy, and today, the agent is reaching out to the user from the government administration industry because they need to discuss potential collaboration opportunities to enhance business operations and product development.
### Human: Agent: ['Kit Anderson, CPO-CD', "Professionally Certified Organizer Katherine D. (Kit) Anderson, CPO-CD, founder and owner of Anderson Organizing Systems (AOS), is an internationally recognized leader with over 35 years' experience in the organizing field.Kit works with individuals, groups and companies to improve their productivity, reduce their stress, and help them reach goals and realize missions. Kit's work changes lives.AOS provides consulting, coaching, seminars and hands-on organizing, helping clients solve problems by becoming better organized. AOS clients are government offices, corporations, nonprofits, professionals, business people and individuals like you. AOS clients love the results.Specialties: Chronic Disorganization,Hoarding,Depression, Bipolar Disorder,ADHD,Traumatic Brain Injury,PTSD,Bereavement,Time Management,Paper Management", 'Owner at Anderson Organizing Systems', 'Professional Organizers of New Mexico', '[{"company":"Professional Organizers of New Mexico","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2002 - Present 19 years 10 months","duration_short":"19 years 10 months","end_date":"Present","start_date":"Jan 2002","subtitle":"Professional Organizers of New Mexico","title":"Member"}],"url":""},{"company":"Anderson Organizing Systems","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 1992 - Present 29 years","duration_short":"29 years","end_date":"Present","start_date":"Nov 1992","subtitle":"Anderson Organizing Systems","title":"Owner"}],"url":""},{"company":"National Association of Professional Organizers Washington, DC","company_id":"national-association-of-professional-organizers-washington-dc","location":"","positions":[{"description":"","duration":"Oct 1992 2016 24 years","duration_short":"24 years","end_date":"2016","start_date":"Oct 1992","subtitle":"National Association of Professional Organizers Washington, DC","title":"Member"}],"url":"https://www.linkedin.com/company/national-association-of-professional-organizers-washington-dc"},{"company":"Institute for Challenging Disorganization","company_id":"institute-for-challenging-disorganization","location":null,"positions":[{"description":"","duration":"Jul 2010 Jun 2012 2 years","duration_short":"2 years","end_date":"Jun 2012","start_date":"Jul 2010","subtitle":"Institute for Challenging Disorganization","title":"Immediate Past President"},{"description":"","duration":"2003 2011 8 years","duration_short":"8 years","end_date":"2011","start_date":"2003","subtitle":"Institute for Challenging Disorganization","title":"Past Research Director, Past President"}],"url":"https://www.linkedin.com/company/institute-for-challenging-disorganization"},{"company":"National Study Group on Chronic Disorganization","company_id":null,"location":"","positions":[{"description":"Our mission is to benefit people affected by chronic disorganization. The NSGCD explores, develops and communicates information, organizing techniques and solutions to professional organizers, related professionals and the public. Our mission is to benefit people affected by chronic disorganization. The NSGCD explores, develops and communicates information, organizing techniques and solutions to professional organizers, related professionals and the public.","duration":"Jul 2008 Jun 2010 2 years","duration_short":"2 years","end_date":"Jun 2010","start_date":"Jul 2008","subtitle":"National Study Group on Chronic Disorganization","title":"President"}],"url":""},{"company":"NAPO","company_id":"napo","location":"","positions":[{"description":"","duration":"1992 2010 18 years","duration_short":"18 years","end_date":"2010","start_date":"1992","subtitle":"NAPO","title":"Member"}],"url":"https://www.linkedin.com/company/napo"}]', '["Lane Dyke “Unfortunately, I was not given enough choices to describe who Kit is to me. Not only has she helped me get my life together when it was falling apart, she is also my colleague and most important of all my friend. Kit enters both personal and business situations without judgment, she simply rolls up her sleeves and says \\"Let\'s get at it.\\" I\'ve never seen a person with the credentials Kit has simply get in there and model for me rather than pompously instruct me. Respectively, Thanks Kit!”","Colette Robicheau “I was delighted to read Kit\'s book The Faster I Work the Behinder I Get. Lots of great organizing wisdom from a veterin Professional Organizer and expert in the field. Easy to read and packed with useful tips.”"]'] User: ['Therese Ramirez', 'Over the past 10 years I have made it my personal mission to organize and bring flow to unstructured people operations. I have shored up entangled office processes for a growing orthopaedic surgery practice, served as the de facto culture ambassador for a billion dollar company office, and structured the personal affairs of a bustling professional athlete. In each organization below I have been an operational lynchpin, driven by a love of people.', 'Workplace Manager | Employee Experience | Onboarding Specialist I Talent Coordination', 'Eventbrite', '[{"company":"Eventbrite","company_id":"eventbrite","industry":"Technology, Information and Internet","location":"","positions":[{"description":"","duration":"Mar 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Eventbrite","title":"Talent Acquisition Coordinator"}],"url":"https://www.linkedin.com/company/eventbrite"},{"company":"The Pregnancy Pause","company_id":"thepregnancypause","location":"","positions":[{"description":"Designer of Human Life and Hands-On experience in Development. Life milestone Coach and Teacher. Designer of Human Life and Hands-On experience in Development. Life milestone Coach and Teacher.","duration":"Jun 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Jun 2021","subtitle":"The Pregnancy Pause","title":"Mom"}],"url":"https://www.linkedin.com/company/thepregnancypause"},{"company":"Armory","company_id":"armory.io","location":"Remote","positions":[{"description":"- Oversaw facility and building service needs by working directly with the landlord and third-party maintenance repair vendors, resulting in an increase of equipment life span and lowered facility utilities expenditure. - Managed all incoming and outgoing shipping to distribute to appropriate parties. Help streamline end-to-end new hire onboarding processes to create a seamless experience for 35+ new hires. - Led and facilitated all new hire virtual onboarding orientations and welcome activities. Partnered with HR to develop and maintain the company HR intranet page.- Point person for employee equipment purchasing, crew member gifts, and company swag. - Owned on-boarding and off-boarding process of IT equipment (laptops, monitors, etc.) for the entire company. - Handled office badge keys for onboarding, offboarding, and possible defective keys. - Led the planning, execution, and communication of crew member experiences such as virtual and in-person retreats, - 2+ wellness events, 1 Sales Team kick off, 4+ social activities, and other company events.","duration":"Dec 2020 Nov 2021 1 year","duration_short":"1 year","end_date":"Nov 2021","start_date":"Dec 2020","subtitle":"Armory","title":"Office Manager"}],"url":"https://www.linkedin.com/company/armory.io"},{"company":"Abstract","company_id":"abstract-app","location":"San Francisco, California","positions":[{"description":"- Supported the Director of People Ops with coordination and calendar management. - Full-scale office operations for over 104 remote employees and 31 local employees at headquarters. - Partnered with IT, Director of People Ops, HR People Manager and entire Recruiting team with multiple onboarding initiatives to successfully onboard 50+ employees. - Maintained employee information and documents regarding hiring, terminations, and other data changes in the company to provide up to date and consistent information. - Facilitated the planning and logistics of all in house office events and sponsored off-site company events. - Planned 15+ team-building activities such as Team Retreats, Team off-sites, and Virtual Meet-ups through video conferencing, resulting in an increase of employee happiness and open communicative culture. - Executive Assistant for the CEO when the lead EA was unavailable.- Author and editor of our company\'s weekly newsletter which featured company updates and upcoming events.","duration":"May 2019 Jun 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2020","start_date":"May 2019","subtitle":"Abstract","title":"Office and Culture Manager"}],"url":"https://www.linkedin.com/company/abstract-app"},{"company":"Ting Orthopaedic Surgery","company_id":null,"location":"Fremont,Ca","positions":[{"description":"- Served as a point of contact for over 200 patients and billing, directly responsible for the efficiency of 8 - Physical Trainers and 4 High School athletic interns. - Supervised and signed off on facilities and patient care duties for 4 physical therapy student interns. - Served as a point of contact for over 200 patients and billing, directly responsible for the efficiency of 8 - Physical Trainers and 4 High School athletic interns. - Supervised and signed off on facilities and patient care duties for 4 physical therapy student interns.","duration":"May 2018 May 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2019","start_date":"May 2018","subtitle":"Ting Orthopaedic Surgery","title":"Operations Associate"}],"url":""},{"company":"Instacart","company_id":"instacart","location":"San Francisco, Ca","positions":[{"description":"- Owned office logistics and vendor management for an office of over 420 employees.- Documented corporate onboarding experience for 120+ new employees and facilitated 8+HR activities.- Created and managed an end-to-end office supply procurement system which resulted in a streamlined process, resulting in improved equipment life span and decreased maintenance services.- Executed in house events including happy hours and company milestone celebrations. - Coordinated variable logistics for team-building events, office conferences, and partner meetings.","duration":"Sep 2014 Mar 2018 3 years 7 months","duration_short":"3 years 7 months","end_date":"Mar 2018","start_date":"Sep 2014","subtitle":"Instacart","title":"Office Coordinator"}],"url":"https://www.linkedin.com/company/instacart"},{"company":"Private Celebrity (11 year NBA Athlete)","company_id":null,"location":"Chicago,IL ; Seattle,Wa ; Oakland,Ca","positions":[{"description":"- Head organizer for a family of 5 with focus on 3 family calendars, international/domestic travel, and managing competing activities. - Managed relationships with 3 household vendors to fulfill repairs and estate services. - Incorporated a functional system to keep households supplied at all times. - Head organizer for a family of 5 with focus on 3 family calendars, international/domestic travel, and managing competing activities. - Managed relationships with 3 household vendors to fulfill repairs and estate services. - Incorporated a functional system to keep households supplied at all times.","duration":"Dec 2012 Sep 2015 2 years 10 months","duration_short":"2 years 10 months","end_date":"Sep 2015","start_date":"Dec 2012","subtitle":"Private Celebrity (11 year NBA Athlete)","title":"Estate Manager"}],"url":""}]', '["Bri Harrison, SHRM-CP “Therese is the favorite part of my day.. as Abstract’s Office and Culture Manager, she is one of the first faces that people see everyday and we’re always greeted with a smile and “Do you need anything?”. She’s a natural helper and always raises her hand to pitch in even when it’s not her field of expertise but she’s extremely resourceful and a quick learner. Therese approaches challenges with so much grace as well as receiving feedback. Her resilience and positive outlook after a tough situation is truly admirable. I’ve also had the pleasure of working directly with her on various company events including team week along with onboarding and off-boarding employees and that’s been amazing because she’s owned the entire onboarding and it’s been amazing to watch her just ‘do’ and lead instead of asking for instruction and waiting. Therese is always willing to roll her sleeves up to dig into helping and does it with an endless smile on her face. ”","Jenn D. Sadler “Tess reports to me as our Office and Events Manager at Abstract. She is a ray of sunshine for those visiting our office and can be counted on to ensure visitors and employees feel welcomed and supported. Tess is one of the most positive people I\'ve worked with always finding the lesson in challenging situations. She is a reliable, hardworking, and creative person who brings such value when planning our company events. In addition to office management as a member of the People Team, she collaborates with HR and IT to onboard and offboard employees. Tess has graciously stepped up to facilitate our new hire onboarding sessions and various other company events such as Team Week. She is definitely the person to raise her hand to help when any of our team needs it and even when we don\'t know we do. She is very receptive to feedback and I have had the pleasure of watching her blossom in her role. Her personable personality and professionalism make it such a delight to collaborate with her. ”"]']### Assistant: The agent's job is to provide professional organizing services, and today the agent is reaching out to the user because they need assistance in streamlining and optimizing their office operations and employee experience.
### Human: Agent: ['Michael Emerson', 'I advise clients on business transactions, focusing primarily on corporate finance transactions. Specifically, I assist financial institutions and business entities in connection with domestic and international finance transactions, including acquisition financing, asset-based lending, mezzanine credit facilities, equity financing, and securitizations. Specialties: Debt financing, securitizations, equity purchases', 'Partner specializing in Corporate Finance', 'Holland & Knight LLP', '[{"company":"Holland & Knight LLP","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"I advise clients on business transactions, focusing primarily on corporate finance transactions. Specifically, I assist financial institutions and business entities in connection with domestic and international finance transactions, including acquisition financing, asset-based lending, mezzanine credit facilities, equity financing, and securitizations.Associate Attorney from July 2013 to December 2014 I advise clients on business transactions, focusing primarily on corporate finance transactions. Specifically, I assist financial institutions and business entities in connection with domestic and international finance transactions, including acquisition financing, asset-based lending, mezzanine credit facilities, equity financing, and securitizations.Associate Attorney from July 2013 to December 2014","duration":"Jul 2013 - Present 8 years 10 months","duration_short":"8 years 10 months","end_date":"Present","start_date":"Jul 2013","subtitle":"Holland & Knight LLP","title":"Partner"}],"url":""}]', '["John Jost “Michael is a workhorse, always successfully meets demanding time lines.His integrity is unquestioned; I would trust him with my daughter.”","Nav Swamy “Michael provides quick turnaround time in any request and always provides detailed, fully thought out analysis of issues.”"]'] User: ['Sean Solomon', 'Specializing in recruiting professionals who work in Commercial and Residential Construction, Electrical Contracting, IP Video, Access Control, Fire Alarm, Fire Suppression & Enterprise Software Solutions.', 'Executive Recruiter at CyberCoders', 'CyberCoders', '[{"company":"CyberCoders","company_id":"cybercoders","industry":"Staffing and Recruiting","location":"Orange County, California, United States","positions":[{"description":"","duration":"Nov 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Nov 2020","subtitle":"CyberCoders","title":"Executive Recruiter"}],"url":"https://www.linkedin.com/company/cybercoders"},{"company":"Security Search and Consulting, Inc.","company_id":"security-search-and-consulting","location":"","positions":[{"description":"Specialties: Our organization specializes in recruiting professionals who work in a variety of technology solutions including IP Video, Access Control, Fire Alarm, Fire Suppression, Identity Management, Bio-metrics, Video Conferencing, Unified Communications, Commercial A/V, Public Safety, Storage, Wireless, and Enterprise Software Solutions. Specialties: Our organization specializes in recruiting professionals who work in a variety of technology solutions including IP Video, Access Control, Fire Alarm, Fire Suppression, Identity Management, Bio-metrics, Video Conferencing, Unified Communications, Commercial A/V, Public Safety, Storage, Wireless, and Enterprise Software Solutions.","duration":"Jan 2017 Nov 2020 3 years 11 months","duration_short":"3 years 11 months","end_date":"Nov 2020","start_date":"Jan 2017","subtitle":"Security Search and Consulting, Inc.","title":"Regional Recruiter"}],"url":"https://www.linkedin.com/company/security-search-and-consulting"}]', '["Eric Cruzado “Sean Solomon carefully guides his clients through step by step reviewing of your experience. Researching prospective employers to match you with and his negotiation skills to reach an incentive salary package.”","LinkedIn User “Sean is organized. He does what he says he’ll do. Sean follows through. He placed me with a solid employer AND got me a 23% raise! Highly recommend, would work with him again. ”"]']### Assistant: The agent's job is to advise clients on business transactions, focusing primarily on corporate finance transactions, while the user is reaching out to the agent because they need assistance in recruiting professionals specializing in commercial and residential construction, electrical contracting, and enterprise software solutions.
### Human: Agent: ['Hope Nattell', 'I am an experienced sales, strategic alliances, and marketing professional with expertise in staffing technologies and SAAS. I excel in fast-paced collaborative environments while learning through new challenges.', 'Sales Manager at Textkernel - Machine Intelligence for People and Jobs', 'Textkernel - Machine Intelligence for People and Jobs', '[{"company":"Textkernel - Machine Intelligence for People and Jobs","company_id":"textkernel","industry":"Computer Software","location":"","positions":[{"description":"","duration":"janv. 2021 - aujourd’hui 7 mois","duration_short":"7 mois","end_date":"- aujourd’hui","start_date":"janv. 2021","subtitle":"Textkernel - Machine Intelligence for People and Jobs","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/textkernel"},{"company":"CloudCall","company_id":"cloudcall_","location":null,"positions":[{"description":"","duration":"févr. 2020 janv. 2021 1 an","duration_short":"1 an","end_date":"janv. 2021","start_date":"févr. 2020","subtitle":"CloudCall","title":"Enterprise Sales Director"},{"description":"","duration":"juin 2019 févr. 2020 9 mois","duration_short":"9 mois","end_date":"févr. 2020","start_date":"juin 2019","subtitle":"CloudCall","title":"Key Accounts Director"},{"description":"","duration":"avr. 2018 juin 2019 1 an 3 mois","duration_short":"1 an 3 mois","end_date":"juin 2019","start_date":"avr. 2018","subtitle":"CloudCall","title":"Marketing Director"},{"description":"","duration":"déc. 2017 mars 2018 4 mois","duration_short":"4 mois","end_date":"mars 2018","start_date":"déc. 2017","subtitle":"CloudCall","title":"Head of Global Partnerships"},{"description":"• Developed and maintained partner relationships with US partners while strategizing methods for partner marketing. • Planned, marketed, and executed customer and prospect-facing webinars. Including graphic design, email marketing, social media, blogs, and sales follow up strategy. • Organized and executed major sponsorship of partner conferences and events. Including budgeting, design of booth, giveaways, sales strategy and talk tracks, and all pre and post-conference follow-up. • Created feature benefit marketing materials for sales team including documentation, guides, and videos.","duration":"avr. 2017 déc. 2017 9 mois","duration_short":"9 mois","end_date":"déc. 2017","start_date":"avr. 2017","subtitle":"CloudCall","title":"Partner Marketing Manager - North America"},{"description":"• Managed nationwide territory of existing customers, while exceeding quarterly sales goals through CloudCall’s intensive suite of integrated telephony software. • Completed demonstrations and trainings of CloudCall’s products. • Resolved customer issues including financial, technical, and operational matters. • Selected to train and onboard new Account Managers on product, strategy, and workflows.• Created and managed the rollout of new strategic and operational processes.","duration":"avr. 2016 avr. 2017 1 an 1 mois","duration_short":"1 an 1 mois","end_date":"avr. 2017","start_date":"avr. 2016","subtitle":"CloudCall Inc.","title":"Customer Account Manager"}],"url":"https://www.linkedin.com/company/cloudcall_"},{"company":"PledgeMusic","company_id":"pledgemusic","location":"Greater New York City Area, Boston MA","positions":[{"description":"• Researched and developed content for potential clients to sign • Created mock-ups of campaigns to fit artist voice and brand using in-depth research and creativity• Assisted in generating leads for future accounts• Researched and managed social media data on over 500 artists that was used for marketing and recruiting• Worked on many different genres of artists; classical, country, hip-hop, death metal, and more","duration":"sept. 2014 mai 2015 9 mois","duration_short":"9 mois","end_date":"mai 2015","start_date":"sept. 2014","subtitle":"PledgeMusic","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/pledgemusic"},{"company":"Downtown Music","company_id":"downtownmusicservices","location":"Greater New York City Area","positions":[{"description":"• Controlled and executed social media calendar• Developed and managed the content and communications platforms for social media (Twitter, Facebook, Instagram)• Prepared and distributed weekly in-office E-newsletters (MailChimp)• Updated and created the company’s official website (WordPress)• Assisted with managing reception – appropriately accommodating visitors and phone calls","duration":"mai 2014 sept. 2014 5 mois","duration_short":"5 mois","end_date":"sept. 2014","start_date":"mai 2014","subtitle":"Downtown Music","title":"Executive Intern"}],"url":"https://www.linkedin.com/company/downtownmusicservices"}]', '["“Hope Nattell is simply fantastic! I worked with her for over four fast growth years at CloudCall and watched her develop so quickly into a real superstar. During that time she played an increasingly critical role in the company\'s collaborative culture and overall success. Tremendously strong,very capable,loyal and committed - Hope\'s abilities in managing high performing sales and operational teams has led to exponetial growth in CloudCall\'s US revenues. Whether running Enterprise account management teams or handling CloudCall\'s largest clients - Hope brought a level of professionalism and achivement that showed a clear way for others. Sometimes people do ok by \'getting by\' and \'doing their bit\'......but Hope Nattell does not hold with that and simply goes beyond. Through her strength of character and courage of conviction she adds incredible value in both revenue and people terms. For a leader she shows remarkable bravery and honesty that singles her out and her support was at times irreplaceable. I would have no hesitation in reccomending her to any business or working with her again - I guarantee she will bring amazing value. ”","“Hope is a gifted leader. She is always energetic, encouraging, and positive. Hope knows how to bring out the best in her team. She holds a multi-faceted background that enables her to learn new technologies at a high velocity. Her strategies are incredible, and her implementation is equally impressive. If there is a microphone around, you won\'t be disappointed when you give it to her. Any employee would be lucky to have Hope as a manager!”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to manage sales and strategic alliances, while the user is reaching out to the agent because they need assistance in developing and executing a comprehensive brand and executive communications strategy for their company.
### Human: Agent: ['Andrea Woods MBA', 'Experienced Branch Manager with a demonstrated history of working in the financial services industry. Skilled in Operations Management, Microsoft Word, Coaching, Sales, and Team Building. Strong sales professional graduated from Kennesaw State University.', 'Branch Manager at SunTrust now Truist Bank', 'Truist', '[{"company":"Truist","company_id":"truistfinancialcorporation","industry":"Financial Services","location":"","positions":[{"description":"","duration":"Feb 2003 - Present 18 years 6 months","duration_short":"18 years 6 months","end_date":"Present","start_date":"Feb 2003","subtitle":"Truist","title":"Branch Leader"}],"url":"https://www.linkedin.com/company/truistfinancialcorporation"},{"company":"SunTrust Bank","company_id":"suntrust-bank","location":null,"positions":[{"description":"Leadership and employee development executive responsible for developing talent through coaching, development, and guidance. Executes and exceeds branch sales and service goals by demonstrating and inspecting superior sales and service activities. Consistently conducts branch meetings, analyzes financial reports, and maintains branch budget. Consults employees on branch operational and risk management. In 2013 coached 5 out of 7 teammates to Chairman\'s Team status.In addition to branch management duties, currently co manages a team of 55 through the internal African American Business resource team Internal Development Sub Committee. Routinely conducts meetings to discuss feedback for programming that helps retain diverse candidates at SunTrust and helps develop their careers.","duration":"Jul 2007 Feb 2020 12 years 8 months","duration_short":"12 years 8 months","end_date":"Feb 2020","start_date":"Jul 2007","subtitle":"SunTrust Bank","title":"Branch Manager"},{"description":"Provided training and sales guidance in the area of business banking to branch teammates. Planned and executed live meeting training surrounding business lending application to Knoxville, Nashville, Memphis and Atlanta regions. Demonstrated and assisted branch teammates with business research and outbound sales calling techniques.","duration":"May 2005 Jul 2007 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jul 2007","start_date":"May 2005","subtitle":"SunTrust Bank","title":"Business Banking Sales Team Lead"}],"url":"https://www.linkedin.com/company/suntrust-bank"}]', '["“Andrea is a great team player and stellar manager. A constant professional, Andrea is ambitious, responsible, energetic, detail-oriented and organized. Her ability to lead others and help her employees grow professionally makes her an asset to any company.”","“Andrea was a stellar teammate and co-worker. She is known for going above and beyond and being the best at what she does. Andrea is the model employee for any company and is dedicated to doing the best job she can do. She is organized, detailed oriented and patient, all traits that have lead to great success for her.”"]'] User: ['Wendy J. Wolfswinkel, CPA', 'Serving clients in Colorado with all of their residential mortgage lending needs. Please call me at 719-332-7957.', 'CPA, CFO', 'Sierra Properties, Inc.', '[{"company":"Sierra Properties, Inc.","company_id":null,"location":"Colorado Springs, CO","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Sierra Properties, Inc.","title":"CFO"}],"url":""},{"company":"Family Services of Metro Orlando","company_id":"family-services-of-metro-orlando","location":"","positions":[{"description":"I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit. I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit.","duration":"Oct 2006 Apr 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2011","start_date":"Oct 2006","subtitle":"Family Services of Metro Orlando","title":"CFO"}],"url":"https://www.linkedin.com/company/family-services-of-metro-orlando"},{"company":"The Colorado Springs School","company_id":"the-colorado-springs-school","location":"","positions":[{"description":"CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign. CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign.","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"The Colorado Springs School","title":"Business Manager"}],"url":"https://www.linkedin.com/company/the-colorado-springs-school"},{"company":"Protocol Marketing (Formerly Saligent, Inc.)","company_id":"protocol-marketing","location":"","positions":[{"description":"Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol. Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Protocol Marketing (Formerly Saligent, Inc.)","title":"Controller"}],"url":"https://www.linkedin.com/company/protocol-marketing"},{"company":"USA Basketball","company_id":"usa-basketball","location":"","positions":[{"description":"Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States. Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States.","duration":"1990 1999 9 years","duration_short":"9 years","end_date":"1999","start_date":"1990","subtitle":"USA Basketball","title":"Assistant Executive Director/Finance"}],"url":"https://www.linkedin.com/company/usa-basketball"}]', '["Rebecca Reynolds-Russell “I have had the pleasure of working with Wendy for the past four years as her relationship manager at Fifth Third Bank. Wendy committed herself to establishing efficient financial management practices for Family Services of Metro Orlando. One of Wendy\'s best talents is her ability to lead and develop her team. She was always able to delegate confidently and I have enjoyed working with each of her team members. I have to say that Wendy can also be tough during the negotiation process and she certainly made sure that she got the most value out of all of her professional relationships. Wendy also has a great ability to manage board members and develop strategic partnerships outside her organization.”","Jeffry Ziegler “Wendy and I worked together a few years ago when she was the Controller for the Colorado Springs Division of our company. Wendy was a very personable, energetic individual and was a pleasure to work with. I found her to be very responsive to my information requests and the accuracy of the financial data to be very good. I think Wendy would be a good addition to any company looking for a good Financial Controller.”"]']### Assistant: The agent's job is to serve clients in Colorado with their residential mortgage lending needs, and today, the agent is reaching out to the user because they need to discuss potential mortgage options for a property the user is interested in purchasing.
### Human: Agent: ['Steve Iannuzzi', 'Over 25 years experience in Strategic Sales and Sales Management in the Enterprise Software, Financial Services, and Education industries. Trusted adviser to CEOs, CIOs, CFOs, Superintendents and other executives in both the Public and Private sectors throughout the United States and Canada.', 'Group Vice President at PowerSchool', 'PowerSchool', '[{"company":"PowerSchool","company_id":"powerschool-group-llc","industry":"Education Administration Programs","location":null,"positions":[{"description":"","duration":"Apr 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2022","subtitle":"PowerSchool","title":"Group Vice President"},{"description":"","duration":"Jan 2021 Apr 2022 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2022","start_date":"Jan 2021","subtitle":"PowerSchool","title":"Vice President - Student Solutions"},{"description":"","duration":"Dec 2017 Jan 2021 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jan 2021","start_date":"Dec 2017","subtitle":"PowerSchool","title":"Vice President - Field Sales, East"}],"url":"https://www.linkedin.com/company/powerschool-group-llc"},{"company":"Skillsoft","company_id":null,"location":"Boston, MA","positions":[{"description":"","duration":"Oct 2014 Dec 2017 3 years 3 months","duration_short":"3 years 3 months","end_date":"Dec 2017","start_date":"Oct 2014","subtitle":"Skillsoft","title":"Vice President - Sales, East"}],"url":""},{"company":"SumTotal Systems, LLC","company_id":"sumtotal-systems","location":null,"positions":[{"description":"","duration":"Jan 2013 Oct 2014 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 2014","start_date":"Jan 2013","subtitle":"SumTotal Systems, LLC","title":"Vice President - Sales, East"},{"description":"","duration":"Jul 2011 Jan 2013 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2013","start_date":"Jul 2011","subtitle":"SumTotal Systems","title":"Customer Success Director - Sales, East"}],"url":"https://www.linkedin.com/company/sumtotal-systems"},{"company":"CyberShift, Inc. (now SumTotal Systems)","company_id":"cybershift-inc.","location":"Parsippany, NJ","positions":[{"description":"","duration":"Jan 2001 Jul 2011 10 years 7 months","duration_short":"10 years 7 months","end_date":"Jul 2011","start_date":"Jan 2001","subtitle":"CyberShift, Inc. (now SumTotal Systems)","title":"Senior Advisory Account Executive"}],"url":"https://www.linkedin.com/company/cybershift-inc."},{"company":"Josephthal & Company","company_id":null,"location":"Fairfield, NJ","positions":[{"description":"","duration":"Jan 1998 Jan 2001 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2001","start_date":"Jan 1998","subtitle":"Josephthal & Company","title":"Registered Investment Advisor"}],"url":""},{"company":"Nichols, Safina, Lerner & Co.","company_id":null,"location":"New York City, NY","positions":[{"description":"","duration":"Jan 1994 Jan 1998 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 1998","start_date":"Jan 1994","subtitle":"Nichols, Safina, Lerner & Co.","title":"Senior Vice President"}],"url":""}]', '["Nicholas Howard “During the first six years of my career at SumTotal, I worked with Steve in several different sales capacities, the most recent being his direct report. Throughout this time, Steve contributed immensely to my professional development through his mentorship, business acumen, and strategic approach to winning complex sales engagements. I have witnessed Steve repeatedly prove himself to be a dynamic and effective sales leader who is dedicated to his team’s success and the growth of his business. Steve inspires passion, creativity, and a strong work ethic in others - both in and out of the workplace. I would gladly recommend him to any organization seeking an experienced and innovative sales leader. ”","Stephen Hadley “Steve\'s energy and personality made working with him a real pleasure. His professional attitude and skills were a great example to everyone in the company.”"]'] User: ['Peter Struble', 'Experienced Leader with a demonstrated history of working in the retail industry. Strong information technology professional skilled in Sales, Home Improvement, Retail, EComm, Electronics, and Spanish.', 'Inside Sales Account Manager at Powerschool', 'PowerSchool Group LLC', '[{"company":"PowerSchool Group LLC","company_id":"powerschool-group-llc","industry":"Education Administration Programs","location":null,"positions":[{"description":"Account Manager for New York and Vermont schools with enrollment 3k<.","duration":"Jan 2020 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Jan 2020","subtitle":"PowerSchool Group LLC","title":"Inside Sales Account Manager"},{"description":"","duration":"May 2019 Jan 2020 9 months","duration_short":"9 months","end_date":"Jan 2020","start_date":"May 2019","subtitle":"PowerSchool Group LLC","title":"Sales Development Representative"}],"url":"https://www.linkedin.com/company/powerschool-group-llc"},{"company":"Build.com","company_id":"build-com","location":null,"positions":[{"description":"Created Position new to the company focused on growing new product categories. Role had elements of marketing, training, and analytics tied to it. Required keeping multiple divisions aligned with a central strategy. In the time since starting role I have grown business in two focus categories over 100% yoy.","duration":"Apr 2018 Feb 2019 11 months","duration_short":"11 months","end_date":"Feb 2019","start_date":"Apr 2018","subtitle":"Build.com","title":"New Business Sales Supervisor"},{"description":"Managed book of 250 enterprise level accounts, grew sales within the territory from 1.4 to 4.5 million transacted revenue a year. Lead company in Emerging category sales.","duration":"Sep 2013 Mar 2018 4 years 7 months","duration_short":"4 years 7 months","end_date":"Mar 2018","start_date":"Sep 2013","subtitle":"Build.com","title":"Senior Account Manager"}],"url":"https://www.linkedin.com/company/build-com"},{"company":"Target","company_id":"target","location":null,"positions":[{"description":"Oversaw the presentation and maintenance of multiple departments Lead a team of over twenty individuals to ensure that daily store functions were being completed and guest needs were being fulfilled Took ownership of multiple operational metrics Increased Electronics department metric from bottom five hundred in company to top ten year to date","duration":"Oct 2011 Feb 2013 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2013","start_date":"Oct 2011","subtitle":"Target","title":"Hardlines Team Lead"},{"description":"Stocked product and ensured that shelf presentation was appropriate and met store set standardsRe-set shelving and built new isles Trained new team members in sales floor protocol and procedures","duration":"Aug 2009 Oct 2011 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2011","start_date":"Aug 2009","subtitle":"Target","title":"Sales Floor Associate"}],"url":"https://www.linkedin.com/company/target"},{"company":"Congressman Jim","company_id":null,"location":"","positions":[{"description":"Worked casework for constituents who had trouble with federal agencies Set up and staffed events Worked casework for constituents who had trouble with federal agencies Set up and staffed events","duration":"Aug 2011 Jan 2012 6 months","duration_short":"6 months","end_date":"Jan 2012","start_date":"Aug 2011","subtitle":"Congressman Jim","title":"Intern"}],"url":""}]', '["Graham Holt “I had the pleasure of managing Pete directly and also working with him as a peer. He was on my team as an individual contributor and I watched him grow to one of the top reps on my team and at the company. He was destine for leadership and I had the privilege of helping that transition from individual contributor to a leader. Pete is a very intelligent and motivated professional with an ambition to always be improving and pushing himself, as well as the people around him. He has the ability to be a very talented individual contributor, but I think his true calling is in leading people and change. Regardless of where his future leads him, I\'m confident he\'d make a valuable addition to any role and company. I\'d welcome the opportunity to work with him again in the future. ”","Daniel Turri “Peter is a fantastic employee and always exemplified a desire to push both himself and his teammates. He has a knack for uncovering missed opportunities and is a true driver. Over the course of 5yrs I have been able to watch him continue to grow as a hard working professional and an all-round stand up human being. Keep on pushing Pete!!”"]']### Assistant: The agent's job is to manage strategic sales and sales management in the education industry, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in the field of education technology.
### Human: Agent: ['April Fordham', 'I am detail-oriented and pride myself on doing my best on any project.', 'Billing Clerk at City of Mount Zion', 'WHITESBURG, CITY OF', '[{"company":"WHITESBURG, CITY OF","company_id":"whitesburg-city-of","location":"","positions":[{"description":"As court clerk I manage all misdemeanor cases originating in the City of Whitesburg. I schedule court dates, take fine payments, communicate with attorneys, our solicitor, our judge, and local and state agencies regarding tickets written in our jurisdiction.As records clerk I maintain files within records retention guidelines for the City and Police Department. As accounts payable clerk I manage accounts for all goods and services the City uses. As court clerk I manage all misdemeanor cases originating in the City of Whitesburg. I schedule court dates, take fine payments, communicate with attorneys, our solicitor, our judge, and local and state agencies regarding tickets written in our jurisdiction.As records clerk I maintain files within records retention guidelines for the City and Police Department. As accounts payable clerk I manage accounts for all goods and services the City uses.","duration":"Mar 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Mar 2021","subtitle":"WHITESBURG, CITY OF","title":"Court, Records, and Accounts Payable clerk"}],"url":"https://www.linkedin.com/company/whitesburg-city-of"},{"company":"City of Mount Zion","company_id":"city-of-mount-zion","location":"","positions":[{"description":"I manage water billing, city taxes, and accounts payable. I manage water billing, city taxes, and accounts payable.","duration":"Oct 2013 - Present 8 years 3 months","duration_short":"8 years 3 months","end_date":"Present","start_date":"Oct 2013","subtitle":"City of Mount Zion","title":"Billing Clerk"}],"url":"https://www.linkedin.com/company/city-of-mount-zion"},{"company":"Mount Zion Police Department","company_id":null,"location":"","positions":[{"description":"I manage all misdemeanor cases originating in the City of Mount Zion. I schedule court dates, take fine payments, communicate with attorneys, our solicitor, our judge, and local and state agencies regarding tickets written in our jurisdiction. I manage all misdemeanor cases originating in the City of Mount Zion. I schedule court dates, take fine payments, communicate with attorneys, our solicitor, our judge, and local and state agencies regarding tickets written in our jurisdiction.","duration":"Feb 2008 Mar 2021 13 years 2 months","duration_short":"13 years 2 months","end_date":"Mar 2021","start_date":"Feb 2008","subtitle":"Mount Zion Police Department","title":"Court Clerk"}],"url":""},{"company":"Thirty-One Gifts","company_id":null,"location":"Carrollton, GA","positions":[{"description":"I run my own direct sales business, sharing organizing products with families through in-home parties. I run my own direct sales business, sharing organizing products with families through in-home parties.","duration":"Feb 2013 Jan 2016 3 years","duration_short":"3 years","end_date":"Jan 2016","start_date":"Feb 2013","subtitle":"Thirty-One Gifts","title":"Consultant"}],"url":""},{"company":"Community and Southern Bank","company_id":null,"location":"","positions":[{"description":"I handled financial transactions for customers including deposits, withdrawals, transfers and suggesting appropriate services to meet their needs. I handled financial transactions for customers including deposits, withdrawals, transfers and suggesting appropriate services to meet their needs.","duration":"Aug 2010 Jan 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2012","start_date":"Aug 2010","subtitle":"Community and Southern Bank","title":"Teller"}],"url":""},{"company":"Heard County Middle School","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2005 May 2006 9 months","duration_short":"9 months","end_date":"May 2006","start_date":"Sep 2005","subtitle":"Heard County Middle School","title":"English Teacher"}],"url":""},{"company":"Heard County Comprehensive High School","company_id":null,"location":"","positions":[{"description":"I taught Drama and 9th through 12 grade English to students in a public school setting. I was responsible for creating lesson plans which adhered to State curriculum guidelines, instructed classes ranging in size from 12-30, managed classroom behavior, and communicated student needs with parents and appropriate school faculty. I taught Drama and 9th through 12 grade English to students in a public school setting. I was responsible for creating lesson plans which adhered to State curriculum guidelines, instructed classes ranging in size from 12-30, managed classroom behavior, and communicated student needs with parents and appropriate school faculty.","duration":"Aug 1998 May 2003 4 years 10 months","duration_short":"4 years 10 months","end_date":"May 2003","start_date":"Aug 1998","subtitle":"Heard County Comprehensive High School","title":"English Teacher"}],"url":""}]', '["Pam Hickman “April is detailed oriented in her work and is diligent in working hard and full filling her duties and obligations.”","Angela Thompson “April left teaching at Heard County High School to raise her small children. She was a great English teacher who followed school policies and ethics. She showed genuine concern for students and willingly worked with students to help them succeed. She is familiar with Heard County and would work very well in the Middle School.”"]'] User: ['Chris Wimmer', 'Grandpa to two little ones', 'Consultant for Physical Safety and Emergency Management to Genentech at PRO Unlimited', 'Grandpa Works', '[{"company":"Grandpa Works","company_id":null,"location":"Home","positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Grandpa Works","title":"Retired - Grandpa to Lucy and Mark"}],"url":""},{"company":"PRO Unlimited","company_id":"pro-unlimited","location":"South San Franccisco","positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"PRO Unlimited","title":"Pro-Unlimited consultant for Physical Safety and Emergency Management to Genentech"}],"url":"https://www.linkedin.com/company/pro-unlimited"},{"company":"Self","company_id":"cranesvarsity","location":"California, United States","positions":[{"description":"","duration":"Jul 2020 Aug 2020 2 months","duration_short":"2 months","end_date":"Aug 2020","start_date":"Jul 2020","subtitle":"Self","title":"Semi Retired"}],"url":"https://www.linkedin.com/company/cranesvarsity"},{"company":"Genentech","company_id":"genentech","location":null,"positions":[{"description":"","duration":"2018 Jul 2020 2 years","duration_short":"2 years","end_date":"Jul 2020","start_date":"2018","subtitle":"Genentech","title":"Principal, Facility Recovery and Safety"},{"description":"","duration":"2004 Jul 2020 16 years","duration_short":"16 years","end_date":"Jul 2020","start_date":"2004","subtitle":"Genentech","title":"Facility Recovery and Safety Manager"},{"description":"","duration":"2003 Jul 2020 17 years","duration_short":"17 years","end_date":"Jul 2020","start_date":"2003","subtitle":"Genentech","title":"Facilities Recovery and Safety Manager"}],"url":"https://www.linkedin.com/company/genentech"},{"company":"Chevron","company_id":"chevron","location":"","positions":[{"description":"Emergency Supervisor for Chevron specializing in Office Facility Emergency Managment and Logistics in Oil Spill Response.","duration":"Sep 1972 Mar 2003 30 years 7 months","duration_short":"30 years 7 months","end_date":"Mar 2003","start_date":"Sep 1972","subtitle":"Chevron","title":"Emergency Preparedness Supervisor"}],"url":"https://www.linkedin.com/company/chevron"}]', '["“Chris is an experienced disaster professional with a fabulous knowledge of Preparedness, Response and Recovery. He has an in-depth understanding of facilities issues as well as a good grounding in the needs of the business units that they support. He is a team builder and collaborator who can bring together many different people, views and objectives to a common goal. He is a wonderful leader and is constantly re-evaluating current processes to see if they are still providing the proper value or if there is a better way to get to the same goal. I\'ve learned a lot of valuable management skills from working for Chris and try to create the same sort of team environment now that I had working for him. I continue to network with him and bounce ideas around on weighty projects. All around he is definitely one of the \\"go to guys\\" in this industry!”","“Chris is a dedicated, intelligent, and resourceful manager that knows how to get the point across to large groups, committees or individual contributors. He\'s serious about his field of safety and recovery but also knows how to have fun and make a topic attractive to all. He\'s an overall GREAT guy!”"]']### Assistant: The agent's job is to manage water billing and accounts payable, and today, the agent is reaching out to the user because they need to discuss an issue with the payment for their recent bill.
### Human: Agent: ['Zach Fritsch', 'A leader of sales professionals with strong business acumen and proven success in advertising and telecommunications. Known for proactively developing marketing strategies for new products and services. Proven ability to exceed sales goals while addressing tactical challenges with creative and entrepreneurial solutions. Balances focus on profitability and growth with an unwavering commitment to professionalism and integrity.Specialties: Problem Solving, Marketing Strategy, Strategic Sales, Market Analysis, Creative Strategy, Relationship Building, Market Segmentation, Objectivity, Strategic Planning, Analyzing Information, Documentation Skills, Decision Making, Strong Work Ethic, Customer Service, Time Management, Positive Attitude, Self Motivated & Ambitious, Results Driven', 'NetWorth Realty Specialist', 'NetWorth Realty USA', '[{"company":"NetWorth Realty USA","company_id":"networthrealty","industry":"Real Estate","location":"Las Vegas, Nevada, United States","positions":[{"description":"We build wealth and improve communities by providing residential real estate buyers with the inventory, expertise, and tools they need to restore and add value to properties with unrealized potential. We provide our clients with a national network of experts in financing, construction, and sales to simplify the residential real estate restoration process, cutting out middlemen and saving buyers money.-Sales Associate of the Month: September 2020-Sales Associate of the Month: October 2020","duration":"Jun 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jun 2020","subtitle":"NetWorth Realty USA","title":"Acquisition Associate"}],"url":"https://www.linkedin.com/company/networthrealty"},{"company":"Realty Edge - brokered by eXp Realty","company_id":null,"location":"Portland, Oregon Area","positions":[{"description":"With years of experience helping local buyers and sellers just like yourself, we know how to locate the finest properties and negotiate the best deals. It\'s our job to know about the latest market conditions, government regulations, and upcoming developments — so that you don\'t have to.","duration":"Jul 2018 Jul 2020 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2020","start_date":"Jul 2018","subtitle":"Realty Edge - brokered by eXp Realty","title":"Broker"}],"url":""},{"company":"Cascade Fence and Deck","company_id":"cascade-fence-and-deck","location":"Portland, Oregon Area","positions":[{"description":"We are a full service deck & fence company. We do not subcontract out any work; we do all of our own installations. We provide complimentary estimates to the Portland/Vancouver Metro Area. We are responsive – We are quick to answer calls, messages and emails. We are here to serve you and realize the importance of responding to any customer questions or concerns promptly. We are easy – We are here to do the work for you and make it a smooth and easy experience. We are caring – We genuinely care about meeting our customers’ needs and we will do whatever it takes to exceed your expectations.","duration":"Nov 2016 Jul 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jul 2018","start_date":"Nov 2016","subtitle":"Cascade Fence and Deck","title":"Project Manager/Estimator"}],"url":"https://www.linkedin.com/company/cascade-fence-and-deck"},{"company":"Sunrun","company_id":"sunrun","location":"Denver, CO & Portland, OR","positions":[{"description":"The Sunrun vision is to create a planet run by the sun—because we know it’s the one world-changing difference every one of us can all make. We\'ve already helped tens of thousands of homeowners make the switch and we\'re constantly looking for new ways to make solar accessible to even more homeowners.","duration":"Jan 2014 Aug 2016 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2016","start_date":"Jan 2014","subtitle":"Sunrun","title":"Senior Solar Consultant"}],"url":"https://www.linkedin.com/company/sunrun"},{"company":"Juniper Networks","company_id":"juniper-networks","location":"Greater Denver Area","positions":[{"description":"2013-Q1 CA Commercial iCAM of the Quarter2013-Q2 CA Commercial iCAM of the Quarter2103-Q3 CA Commercial iCAM of the QuarterAt Juniper Networks, we are leading the charge to architecting the new network. At the heart of the new network is our promise to transform the economics and experience of networking for our customers. We offer a high-performance network infrastructure built on simplicity, security, openness, and scale. Juniper Networks has developed and productized some of the industry’s most groundbreaking, disruptive innovations across every aspect of networking technology. They include a dedication to developing new, pure play IP solutions based on a unique single architecture, a single operating system, and a single software release train that ensures performance, reliability, and security at the scale that customers demand of their networks—without compromise.","duration":"Sep 2011 Jan 2014 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jan 2014","start_date":"Sep 2011","subtitle":"Juniper Networks","title":"Commercial Account Manager"}],"url":"https://www.linkedin.com/company/juniper-networks"},{"company":"Cbeyond","company_id":"cbeyond","location":null,"positions":[{"description":"Relocated from the corporate office to the new Denver Tech Center in order to pioneer a team of Solutions Advisors, expand the corporate operations, and provide better service for our western markets. Trained, developed, and managed a team of up to 7 account managers","duration":"Aug 2010 Sep 2011 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2011","start_date":"Aug 2010","subtitle":"Cbeyond","title":"Senior Account Manager - Denver"},{"description":"I promote customer satisfaction through offering existing customers the opportunity to increase utilization of Cbeyond business solutions and maximize their business’ communication value.","duration":"Apr 2010 Sep 2011 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2011","start_date":"Apr 2010","subtitle":"Cbeyond","title":"Customer Solutions Advisor"}],"url":"https://www.linkedin.com/company/cbeyond"},{"company":"Premiere Global Services","company_id":"pgi","location":"","positions":[{"description":"Researched and penetrated top opportunities using a number of lead sources; provided technical demonstrations of different software based products, prepared daily sales reports for management; sustained a minimum daily call volume, and successfully managed a growing monthly quota.· Inaugural member of Club SMB, only awarded to sales reps who consistently exceeded monthly quota.· Received Club SMB Excellence Award for achieved success with revenue under contract and subscription based selling plans.· Recognized for Top Sales Wins throughout the entire North American Channel.","duration":"Jan 2008 Apr 2010 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2010","start_date":"Jan 2008","subtitle":"Premiere Global Services","title":"Business Solution Specialist"}],"url":"https://www.linkedin.com/company/pgi"}]', '["“Zach is one of those people that has the ability to synthesize a lot of information and understand how the moving parts fit together. He is able to communicate his understanding in a simplified way to the end customer. He also has a very high aptitude working with software platforms. These skills serve him well in outside sales, as well as working in a team environment. ”","“Zach is a superb example of a true sales professional. His shrewd business acumen coupled with his strong work ethic are core values that contribute to his long track record of success in sales. Zach brings to the table a high energy, charismatic approach to sales which would be a tremendous asset in any environment. His character as person and natural leadership abilities would be an invaluable asset to any organization.”"]'] User: ['Jennea Nguyen', 'A passionate email marketing manager with 7+ years of marketing experience. Driven and results-oriented!', 'Email Marketing Manager at Suited Connector', 'Suited Connector', '[{"company":"Suited Connector","company_id":"suitedconnector","industry":"Marketing and Advertising","location":"Englewood, Colorado, United States","positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Suited Connector","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/suitedconnector"},{"company":"Popular Marketing","company_id":"popular-marketing-llc","location":"El Segundo, California, United States","positions":[{"description":"• Day to day operations for all email marketing campaigns from setup to execution - across all verticals and domains. • Working with different ESPs. • Managing email deployment calendar.• Email Data Management","duration":"Aug 2020 Mar 2021 8 months","duration_short":"8 months","end_date":"Mar 2021","start_date":"Aug 2020","subtitle":"Popular Marketing","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/popular-marketing-llc"},{"company":"Joog Media Group LLC","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"• Day to day operations for all email marketing campaigns setup and execution.• Ramping up / Warming Up Domains and IPs• Revenue growth of 106% within the first 5 months. • Analyzing results of deployed campaigns to maximize revenue through segmentation of user database.","duration":"2016 2020 4 years","duration_short":"4 years","end_date":"2020","start_date":"2016","subtitle":"Joog Media Group LLC","title":"Marketing Operations"}],"url":""},{"company":"Janene\'s Bridal Boutique, LLC","company_id":"janene-s-bridal-boutique-llc","location":"Alameda, California, United States","positions":[{"description":"• Maintaining brand presence across major social media platforms.• Creating and editing engaging content for social media posts.• Engaged in consistent interactions with past/potential clients and brands. • Planned social media giveaways and events.","duration":"2015 2020 5 years","duration_short":"5 years","end_date":"2020","start_date":"2015","subtitle":"Janene\'s Bridal Boutique, LLC","title":"Social Media Manager"}],"url":"https://www.linkedin.com/company/janene-s-bridal-boutique-llc"},{"company":"250Media LLC","company_id":"250media-llc","location":"San Francisco, California, United States","positions":[{"description":"• Management of online affiliate program. • Gather and organize information to plan advertising campaigns. • Supply and setup creative packages, links, and reporting to affiliates as needed.• Prepare marketing reports by collecting, analyzing, and summarizing sales data.","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"250Media LLC","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/250media-llc"}]', '["“During our time at Janene\'s Bridal Boutique, Jennea acted as the sole, fundamental driving force of all marketing and social media efforts. It was due to Jennea\'s diligence, tenacity, and proactive engagement that we saw a dramatic increased in traffic with all our social media platforms. Incredibly, Jennea built these social media pages from the ground-up, growing a dedicated community of followers with her engaging and informative content. Additionally, our collaborative efforts resulted in an increase in positive Yelp reviews, generating more interest in the business. I would highly recommend working with Jennea who exemplifies professionalism, care, and honest hard-work. ”","“While at Janene\'s Bridal Boutique Jennea and I worked together in many different capacities. Digital marketing is second nature to her. She has a knack for creative problem solving and exemplifies teamwork. Jennea\'s projects are impactful because she has a keen eye for what her target audience wants and needs. Jennea continuously exceeds client expectations and is always seeking new challenges. I have no doubt she will reach any goal she sets for herself!”"]']### Assistant: The agent's job is to generate leads and increase sales for a real estate company. Today, the agent is reaching out to the user because they need to discuss potential partnership opportunities for email marketing campaigns targeting home buyers.
### Human: Agent: ['Camberley Bates', "Whether it's marketing and sales in billion dollar organizations or driving results in small businesses. the fun work comes in complex sales, business development and finding new routes to market along with new ways to tap a market. My passion for business is moving through channel, but success driven with teams of people who execute with integrity and enthusiasm. Specialties: Business Strategy, Marketing, Sales Management, Channel Development, Channel Strategy, Channel Development, Organizational Assessments, Press Relations, Technology including infrastructure, servers, storage, data centers, SAAS, outsourcing", 'Managing Director & Analyst at Evaluator Group', 'Evaluator Group', '[{"company":"Evaluator Group","company_id":"evaluator-group","industry":"IT Services and IT Consulting","location":"Boulder, CO","positions":[{"description":"","duration":"Dec 2009 - Present 12 years 8 months","duration_short":"12 years 8 months","end_date":"Present","start_date":"Dec 2009","subtitle":"Evaluator Group","title":"Managing Director & Analyst"}],"url":"https://www.linkedin.com/company/evaluator-group"}]', '["Andy Abbas “Camberley has been an integral part in developing our marketing strategy at DAG. I\'ve worked with Camberley in different capacities for several years and I\'m continually impressed with her visionary outlook as well as her practical (what needs to get done to get results) strategies. I would highly recommend Camberley for anything she feels she\'s capable of achieving. Andy Abbas VP Technical Services Data Agility Group, Inc.”","Dotti Vaivoda “Camberley is an extremely bright and self-directed leader. Her abilities are vast and her attention to detail is phenomenal. She is a big picture thinker but can break it down into sizeable action items in order to get the job done. I thoroughly enjoyed working with Camberley and appreciated her enthusiasm and charm.”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to drive results in small businesses through complex sales and business development, and today, the agent is reaching out to the user, who is an experienced communications professional, because they need to discuss a potential collaboration for strategic brand and executive communications initiatives.
### Human: Agent: ['Justin Cutroni', 'Respected leader in the web analytics industry helping organizations integrate data into decision making processes. Commonly interacts with senior level management to drive the strategic use of web data. Collaborates with marketing and IT teams to develop implementation plans and processes needed to generate actionable data and business insights. An active participant in the web analytics community with a strong passion for sharing knowledge and advancing the analytics industry. Commonly engages the community through the popular blog "Analytics Talk" and has presented at various conferences and trade shows. Author of Google Analytics Short Cut, published in 2007 by O\'Reilly Media, Inc., co-author of Performance Marketing with Google Analytics published in 2010 by Wiley, and Google Analytics published by O\'Reilly Media in 2010.Justin was nominated as the Innovator of the year in 2011 by the Web Analytics Association and Most Influential Industry Contributor in 2012 and 2013.', 'Director, Education at Google', 'Google', '[{"company":"Google","company_id":"google","industry":"Internet","location":null,"positions":[{"description":"","duration":"Jun 2014 - Present 7 years 2 months","duration_short":"7 years 2 months","end_date":"Present","start_date":"Jun 2014","subtitle":"Google","title":"Director, Education"},{"description":"","duration":"Jan 2012 Jun 2014 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jun 2014","start_date":"Jan 2012","subtitle":"Google","title":"Analytics Evangelist"}],"url":"https://www.linkedin.com/company/google"},{"company":"Cardinal Path","company_id":"cardinal-path","location":"","positions":[{"description":"As director of Digital Intelligence my job is to help clients implement successful web measurement strategies. This includes:* Helping organizations understand why measurement is important* Choosing quantitative and qualitative measurement tools* Setting up and maintaining tools* Analyzing data to understand the performance of their online business * Testing landing pages and other parts of a website to increase performanceMany of our clients are working in new mediums, like mobile and apps, and we\'re actively helping them measure these initiatives to understand the business impact.I also teach Google Analytics & Website Optimizer Seminars for Success. These multiple day events, sanctioned by Google, help organizations understand how to analyze data and do website testing with Google products.","duration":"Apr 2010 Dec 2011 1 year 9 months","duration_short":"1 year 9 months","end_date":"Dec 2011","start_date":"Apr 2010","subtitle":"Cardinal Path","title":"Director of Digital Intelligence"}],"url":"https://www.linkedin.com/company/cardinal-path"},{"company":"EpikOne","company_id":"epikone","location":"","positions":[{"description":"","duration":"May 2005 Feb 2010 4 years 10 months","duration_short":"4 years 10 months","end_date":"Feb 2010","start_date":"May 2005","subtitle":"EpikOne","title":"Director, Web Analytics"}],"url":"https://www.linkedin.com/company/epikone"},{"company":"Astute Computing, LLC","company_id":null,"location":"","positions":[{"description":"Provide Internet consulting and programming services, specializing in the creation of custom internet applications","duration":"Feb 2001 May 2005 4 years 4 months","duration_short":"4 years 4 months","end_date":"May 2005","start_date":"Feb 2001","subtitle":"Astute Computing, LLC","title":"Consultant"}],"url":""},{"company":"Accenture","company_id":"accenture","location":"","positions":[{"description":"","duration":"Jul 1996 Feb 2000 3 years 8 months","duration_short":"3 years 8 months","end_date":"Feb 2000","start_date":"Jul 1996","subtitle":"Accenture","title":"Consultant"}],"url":"https://www.linkedin.com/company/accenture"}]', '["“When you think of Justin Cutroni, often you think of the incredible personal brand he\'s cultivated and his expert positioning in the measure community. In real life I found my colleague to be warm, friendly, humble, down to earth, easy going, helpful, and hilarious. Justin is fun to work with. He\'s a wealth of knowledge and he is enthusiastic about sharing and building on it. I\'m happy to have had the privilege of working with Justin and anyone who works alongside him in his career will benefit as I have.”","“During Seminars for Success, Justin showed complete knowledge of the subject matter. I was thoroughly charged with excitement and curiosity after attending his Google Anaytics session this past week in Dallas. Thank you for your enlightening and engaging presentation.”"]'] User: ['Rajendra Ramakrishnan', 'I am an energetic, creative Analytics professional who develops innovative solutions to existing problems. In keeping abreast of current trends, technology, and target markets, I increase company growth potential, improve marketing campaign effectiveness, and leverage proficiency through the implementation of cutting-edge analytical techniques. Specialties: • Web Analytics Implementation • Insight Development • Data Visualisation • Behavior Segmentation & Analysis • Predictive Analytics • Optimisation & Personalisation • Marketing Campaign Planning • Strategy Collaboration • Staff Training', 'Digital Analytics Lead at Coles', 'Coles', '[{"company":"Coles","company_id":"colesgroup","industry":"Retail","location":"Melbourne, Victoria, Australia","positions":[{"description":"","duration":"Sep 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Coles","title":"Digital Analytics Lead"}],"url":"https://www.linkedin.com/company/colesgroup"},{"company":"REA Group","company_id":"rea-group","location":"Melbourne, Australia","positions":[{"description":"REA Group is a global digital advertising company, specialising in property with businesses across three continents, including Australia, Asia and North America. It’s Australian residential property platform, realestate.com.au, is the market leader and reaches an audience of 1.2 million people every day• Own Web and App Analytics across all properties of REA including its Residential, Commercial and Global Property Networks• Realise value of digital analytics stack with a marketing and products focus","duration":"Jan 2018 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"Jan 2018","subtitle":"REA Group","title":"Senior Web Analyst"}],"url":"https://www.linkedin.com/company/rea-group"},{"company":"AKQA","company_id":"akqa","location":"Melbourne, Australia","positions":[{"description":"AKQA is a is a full-service creative technology agency that helps brands thrive in the digital economy. A WPP group company with studios across the US, Europe, Asia, and Australasia• Responsible for requirement gathering, implementation, delivery of digital analytics solution inline with data strategy and testing capability across existing client-base• Conduct audits and share recommendation on web analytics implementation and identify development opportunities and create logic and linkages between disparate tools and systems • Responsible for website performance reporting and optimization projects with a focus on campaign and customer development• Provide leadership and direction and share best practice with more junior members • Identify new business opportunities within existing client-base by developing proof of concepts and working on proactive project initiatives.","duration":"Feb 2013 Nov 2017 4 years 10 months","duration_short":"4 years 10 months","end_date":"Nov 2017","start_date":"Feb 2013","subtitle":"AKQA","title":"Senior Data Analyst"}],"url":"https://www.linkedin.com/company/akqa"},{"company":"Lenovo","company_id":"lenovo","location":"Bengaluru Area, India","positions":[{"description":"As a Web & Metrics Analyst, I design and implement technical solutions crucial to business strategy development, growth, and effectiveness. As a Web & Metrics Analyst, I design and implement technical solutions crucial to business strategy development, growth, and effectiveness.","duration":"2008 2011 3 years","duration_short":"3 years","end_date":"2011","start_date":"2008","subtitle":"Lenovo","title":"Web and Metrics Analyst"}],"url":"https://www.linkedin.com/company/lenovo"},{"company":"Dell","company_id":"delltechnologies","location":"Bengaluru Area, India","positions":[{"description":"While working at Dell, I exceeded multiple expectations as a Manager on Duty by driving productivity and improving agent level utilization. I also improved service and optimized customer satisfaction by managing real-time queue operations. While working at Dell, I exceeded multiple expectations as a Manager on Duty by driving productivity and improving agent level utilization. I also improved service and optimized customer satisfaction by managing real-time queue operations.","duration":"2003 2007 4 years","duration_short":"4 years","end_date":"2007","start_date":"2003","subtitle":"Dell","title":"Manager on Duty"}],"url":"https://www.linkedin.com/company/delltechnologies"}]', '["Kiran BM “Babu and I have worked together for close to 4 years at Lenovo as part of the Analytics team. In one sentence, Babu has been the most intelligent team member I\'ve worked with. He\'s got exceptional grasping skills and the ability to solve tough assignments that require R&D & quick learning capabilities. Some key projects we have worked together: digital media mix optimization, email subscriber behavioral segmentation, market basket analysis, SEM Adgroup spend mix optimization, site abandonment analysis, price elasticity of demand, survey analytics etc. Toward the end of our joint career, Babu has grown to become a thought leader in the area of his competency - web analytics & digital marketing optimization. In spite of not having undergone any class room training in analytics, Babu can match with the industry\'s best in solving business problems using analytics & data mining.”","Stephen Samuel “I have known Babu for around a year and a half and it was a real pleasure working with him on different projects at Lenovo. A great team player, he was our web analytics expert leading all the web analytics projects. He has a great eye for detail and is able to cull out insights and trends from huge sets of data. You can be rest assured that once a project is handed over to Babu, it will be executed to generate actionable insights for the stakeholder. There have been multiple instances where the stakeholders have called out Babu\'s exceptional work and how the insights have helped them make better business decisions. Babu is an asset to for any group and organization. It was an absolute delight to have been associated with him”"]']### Assistant: The agent's job is to collaborate with marketing and IT teams to develop implementation plans and processes needed to generate actionable data and business insights, whereas today the user is reaching out to the agent because they need assistance in optimizing their marketing campaign effectiveness through data analysis and insight development.
### Human: Agent: ['John Pecore', "2020 is almost HERE St Pete, Tampa, is the lightning Capital of North America & we both know that today’s technology fire alarm panels are even more sensitive than it was just a few years ago. Now panels are experiencing radio & noise issues - low pf capacitance, inductance & grounding differential usually is the major problem. Wire length is even more critical. So much more sensitive is the power supplies, they don't play well with heavy loads. Wifi, if not placed right, can cause you & your customer a serious nightmare. I have addressed all these areas, including lightning. I offer more than an off-the-shelf product; I offer you (me) my expertise in trouble shooting power quality issues & lightning protection. I never sell in volume, only what a project will need. I don't plan on getting rich, but I do so enjoy a challenge. I will say, in the last few years, our design to deal with noise as an issue actually works very very well. The difference with me than off the shelf desk jockeys from, the green stuff & all the rest, because I know fire alarms, CCTV systems, Gate Access and Hunter Sprinkler Systems. I train people on grounding, & I offer 37 years of experience behind the protection products I recommend & sell. Results is the only answer. The Video clip to a sales-man/woman is priceless. Show this to every victim of lightning (past or present) & you should get the deal. Sometimes we have to remind end users, it is not the money. The truth is, I have had some dynamic sales people in the past.....when bids were placed, they would show the video clip even if they were the most expensive they would win the bid. When stealing customers from competitors, just showed the video clip...you have their attention …and it works. It was never about the name brand fire alarm that you sell, it was all about performance, & we can prove it to the customer. Once they install our products, they should be amazed that they never ever have lightning, load issues, or noise to drive them crazy again. I can always give the personal touch...all you have to do is call. 727-823-6100 X 1 This includes Fire Marshals and PE's, do call if you have questions. I have been known to save a few employment issues.", 'Engineering/President at Stormin Protection Products Inc. jpecore@earthlink.net (Skype) "Storminprotection"', 'Stormin Protection Products Inc.', '[{"company":"Stormin Protection Products Inc.","company_id":"stormin-protection-products","industry":"Appliances, Electrical, and Electronics Manufacturing","location":null,"positions":[{"description":"Inventor, trouble shooter, consultant, manufacture, addressing all the needs in the life safety industry for power quality, surge suppression, radio and white noise. There is no lightning or power quality issue I can not find an answer for even for oil rigs. Even noise, EMI/RFI issues. I am always researching new ways to do a better job protecting equipment. I am extremely knoweldgeable with grounding NEC code on grounding, NFPA 800, I use common sense and engineering know how to solve these issues according to NEC or UL 864 guide lines.","duration":"Dec 1997 - Present 24 years","duration_short":"24 years","end_date":"Present","start_date":"Dec 1997","subtitle":"Stormin Protection Products Inc.","title":"President"},{"description":"I specialize in power quality equipment for Burgs, Fire, CCTV, and Gate Access. Also we specialize in areas like 10,000 volt differential and fiber optic phone line isolation. Recently we are now considered the pioneers of surge and lightning protection for Hunter and Rainbird Sprinkler Systems. Our specialty item in fiber optics is called Optelator which is used on phone lines for gate access and remote transmitter sites in the radio/TV industry.In other words, if you don\'t have a protective device for any kind of security equipment remote or otherwise, we have it.","duration":"Dec 1997 - Present 24 years","duration_short":"24 years","end_date":"Present","start_date":"Dec 1997","subtitle":"Stormin Protection Products Inc.","title":"President"},{"description":"I specialize in Power Quality, surge Suppression and UPS. I also do a little fiber Optics on phone lines. My main interest is trouble shooting the impossible lightning issues or EMF issue.","duration":"Dec 1997 - Present 24 years","duration_short":"24 years","end_date":"Present","start_date":"Dec 1997","subtitle":"Stormin Protection Products Inc.","title":"Engineering/President"}],"url":"https://www.linkedin.com/company/stormin-protection-products"}]', '["Robert \\"Dale\\" Bryan “Over the past 12 years I have noted John\'s insightful write-ups on grounding, electrical noise mitigation and lightning/surge suppression. He has been supportive to me as a broadcast engineer protecting studio to transmitter links (STL) with older equipment I had on hand despite the fact that there was no sale or service invoice. Based on these experiences I can endorse John as a reliable resource for supporting legacy devices and properly specifying equipment and management of new installations.”","Brad Reading “have been following John\'s page for quite some time. definitely knows his craft!!”","Manny Diaz “John\'s vast expertise in high-end lighting protection for low voltage technologies coupled with his relentless problem solving skills and integrity, has made him my \'go-to\' expert and the engineer I recommend to my clients. In my opinion, John is definitely the top \'guru\' in the quite specialized trade of lighting strikes protection manufacturing for fire alarm and gate card access systems, nothing you\'ll ever ask will go unresolved. If he is the one protecting your investment, you can rest assured that is protected.\\"”","Frank LeDoux “John is extremely knowledgeable and an asset to our industry. He is a definite resource for surge protection and grounding issues.”","stephen xavier “Excellent knowledge ”","Lee Christensen “John is a talented engineer and his products have saved many of our installations If you have issues with lightning and surges, John is the go to guy”","Adam Ford “Love Stormin Protection Products. Keep up the good work guys!”","Stacy Bean “Stormin Protection Products Company is a great company to work with. Mr. Pecore is very professional and we highly recommend the business. ”","Derek C. Perkins MBA “John was detailed oriented and produced great results.”","John Beagle “John is dedicated to be first in developing and adapting new surge protection technology to a wide range of applications such as robotic milking machines, control access systems and HVAC to name a few. If you need surge protection for fiber optics, high or low voltage systems, I recommend John Pecore. ”","LinkedIn User “If you have power-related problems with alarm, control, or microprocessor-based process equipment and controls, John is the man to talk to. If you\'ve experiences serious losses or disruptions in operations due to lightning, or other power anomalies, John is the man to talk to.”","Tom Darr “Excellent at problem solving! Able to determine the best solution to permanently remedy those problems...”","Peter Smith McAfee institute Ambassador “The above is an out standing person as well as a worker. He is 100% service as well as open minded when deal with matters.”","Mike Trumbature “I met John in a FIRE ALARM PANEL group here on LinkedIn. I quickly discovered his knowledge and product recommendations for true \\"surge protection\\" exceeding most everyone else on LinkedIn. Most of your typical MOV secondary lightning arresters/surge protectors are not always sensitive enough to trap-to-ground, lower surges and protect electronics on a lot of microprocessor-controlled equipment. The offer no \\"blocking/filtering \\" protection at all. Standard secondary line voltage MOV arresters used for motor control panels and smaller lightning panels are used in fire pump controllers standard on the line input. I see the microprocessors in them fail all the time as well as surge protector failures and wrote a white paper about the misapplication of them and the dangers. John can better recommend a product, location and mounting for a particular application.”","Jim Graham “John Pecore\'s business, http://storminprotection.tripod.com/Stormin.htm, has provided great products for me in the Radio Broadcast industry. He will be more than happy to help anyone get the right product for the right application. I highly recommend John!!”","Langston Cutshaw “While in management at Gallaher and Associates many times I have had customers come to us looking to solve their lightning and surge problems with their low voltage systems. On several occasions I have presented John with somewhat unique circumstances where systems were often installed by someone other than GAI..i.e. several buildings tied together with underground conduit, power supplies powered from different electrical sources and grounded with ground rods not tied together therfore giving a different ground potential than the one in the next building...these are the problems that need a true expert like John Pecore. As a sales rep, I do not hesitate to recommend his products and services. Thanks John for all your help over the years. Respectfully, L.C. Cutshaw”","Bob Levit “John has assisted me and my company on many projects involving grounding and transient protection of security, CCTV, card access and controls. His expertise as an engineer has enabled us to provide cost effective solutions for our clients the first time without having to \\"hit or miss\\" solutions.”","Ronald Mitchell “John has been a super resource for lightning and general power protection over the past 15 years in my roles as project engineer and in information technology.”","Jeffrey Hunter “John is a detailed-oriented Engineer that puts his clients first every time and has more passion and care than most. John will be with you till project is finished and satisfactory. I have complete confidence in John and recommend him with high honors. Jeff Hunter”","Charles Spencer “John knows his field and can solve problems with the high quality devices and an understanding of the issues.”","Allan Colombo “I\'ve known John for many, many years. Not only is he one of the finest surge suppression engineers, but he\'s one of the finest, ethical men I know. I recommend John and his products every chance I get.”","Greg Greer “John has always provided excellent advice and solutions to various problems my company has encountered over the years. His knowledge of surge suppression, proper grounding techniques, and noise elimination in electronic systems has allowed us to successfully solve a variety of difficult issues in many diverse applications. I feel confident in highly recommending his services based on past performance.”","Chris Buday “John, is a solid performer who provides leadership, solid technical skills and keen awareness of budgetary constraints.”","Bob Levit “John has a complete understanding of electrical engineering. His ability to protect fire, safety and access control is the best in the business.”","Dave Watkins “I have recommended John to several of my customers for consultation on lightning issues. He has always satisfied my customers, and is an excellent source of knowledge. Bottom line, if he says it, it\'s so. It doesn\'t get any better than that.”","Carlos Villa “john is very knowledgable i his field i have used his know how and equipment to prepare several proposals for customers in latin America”","Dave Dunwoody “John is without question, on top of his game in the electrical suppression field.”","Dennis Comis, CCP “John is at the top of the heap when it comes to Surge Suppression Technology. All of his solutions are well thought and integrated to together to deliver a full solution to a complicated problem. I would recommend John Pecore to anyone wishing to solve lightning strike and electrical surge issues.”","Larry Clay “If there is anyone that knows lighting it is John. His passion is unsurpassed.”","Eddie Davis, SET “I’ve known John for a few years and truly believe he’s the most knowledgeable person when it comes to surge protection and what type of devices to use for the application. Our Company will be inviting John to our Office to talk about his expertise in the coming weeks. 95% of our projects are Industrial and out of State so we aren’t able to use the same type of protection for a job that was in Mississippi when where working in New York or Arkansas for example. Where going wireless for the monitoring points on the sectional control valves and post indicator valves on some jobs but do not believe this is always the best application. Hence this is where John will come in. His experience and work history will help in these areas and I look forward to working more closely with him in the future.”","Clay Warwick “John\'s knowledge of Lightning Supression/Protection is of the highest magnitude. I trust John to have the answers and the right equipment for any Lightning Supression/Protection need that I will or have ever had. His expertise is unsurpassed in this field.”","Wylee Orton “I have known and worked with John for Several years. His Surge Protection Products and Knowledge are SECOND to none. You cannot go wrong by using his products, an his knowledge, to meet your every surge protection needs. Wylee Orton Electrical Contractor--Orlando, Florida”","Tim Kochis “John knows power protection! A number of products he either represents or has had a hand in designing has been extremely effective at deterring lighting and power related issues. Especially the Optelator! His knowledge in this field is extensive.”","David Walker “Lightning season is almost here. If you\'re looking for solid lightning protection, call John Pecore with Stormin Protection Products. I have been recommending John for years when it comes to lightning protection, but now he is also offering protection products that deal with voltage drops and current rise issues caused by heavy loads.”","LinkedIn User “John is a detail oriented and knowledgeable professional with a zest for getting the job done and done right. John has a wealth of product and industry knowledge. If you want to know how to protect your equipment, call John.”","Nansie Zhou “John is a detail-oriented manager who watches the balance sheet like a hawk without ever losing sight of the strategic objective. He has a unique understanding of things.He can always find the best solution.”","Mansur Alam “John is highly professional and instrumental in delivering the best.”","Bella Luisa Negrin-Cruz “John\'s expertise with lightening protection products is exceptional! If you live and/or work in Florida, the lightening capital of the world, it would benefit you greatly to explore his products and their various applications! Thank you John for your outstanding products!”","Barry Hohensee “Many years ago when I was a service manager in Lake Charles, LA, I was contacted by John and we discussed his surge protection products in harsh electrical environments. Many years later, here we are and I still use his products where other products have failed. He has assisted and guided us to many solutions over the years in some of the most difficult applications with great success. John, thanks for all that you do and the solutions you provide.”","Larry Orleans “I have always found John\'s insight and advice to be spot on. John is a real professional,and a real person. I enjoy his life stories as well as his advice.”","Rick Pool “For many years, John has proven to be a leader in the industry. His enthusiastic and service based approach is refreshing and helpful. Those who are technical and not so technical will benefit greatly from his expertise.”","Keith C. Coates, SET “John Pecore is the consummate professional at his specialty, which is surge suppression. I do not think there is a more knowledgeable individual in that particular industry. He lives in the lightning capital of the world and his approach to preventing lightning damage has proven to be effective time and time again. If you have a lightning problem, John Pecore is the answer. He can solve your surge problems with guaranteed success. I strongly recommend him for all of your surge suppression needs.”","Randy Hood “John knows more about TVSS and EMF/Lightning protections than anyone I know. He\'s helped me pick the best and least costly products to protect vital Life Safety equipment for years. If it might fail, and you need to make sure it won\'t fail, call John.”","Kevin Neville “John is very knowledgeable in all things power related and is able to recommend and provide the proper solution for any surge suppression-type issues that may be encountered.”","Cecile Gibson “John provides an excellent product. Responds to requests quickly and and very good to work with.”","Paul McLane “An ardent advocate for his company and his customers.”","George Jarmusik “John\'s company always provides quality equipment and on time delivery.”","Gordy Millar “John is a wealth of knowledge about power conditioning, grounding and surge protection. He has helped many customers after they had given up on a solution, John came to their rescue. Gordy”","LinkedIn User “John is a good product supplier with professional technologies”","Howard Phillips “Both John and the products he suplies are top quality. He makes the job of mitigating lightning damage seem easy. The man hours and equipment saved by proper lightning mitigation makes this the easiest recommendation I have ever written. If I could have I would have checked every box for Top Attributes. Way to go John, and thanks again. You\'ve been the sharpest tool in my box for years.”","Michael Darby “John knows his industry. he provides great service above and beyond the products that he sells. He delivers fast and knows what it takes to keep a business relationship going.”","Stan Gant “John\'s has been very accessible and has successfully delivered exactly what he projected to accomplish for a client who had extremely severe lightning surge damage problems - not only did he manage to protect their fire alarm system from surge damage, but also protected their satellite communications network.”","Pete Martin “John has assisted me many time with protecting Gate Access Control and RFID Systems from Storm damage. His expertise has been invaluable.”","Perry Vincent “extreme knowleage and considerate of customers needs”","Andrew Skotdal “We chose Stormin Protection products for our new, di-plexed, 50kW AM transmitter site just outside Seattle. We\'ve had several lightning events and Stormin\'s Optelator products each put 5\\" of fiber optic glass between the D-Mark and our remote control, phone hybrid, and POTS backup equipment making it impossible for lightning to reach into the building via the telephone lines.”","Dennis Mozingo “I\'ve known John for quite a few years and he is relentless at seeking solutions for customer lightning and surge protection issues in the industry. He has specific expertise in devising solutions for protecting fire and alarm system electronics from damaging electrical transient events and grounding solutions for these systems.”","August Conte “I am familiar with John\'s good reputation as a knowledgeable ground fault and surge protection expert. I recommend him.”","David Fletcher, SET, CFPS “John is my go to person for ground fault and surge protection questions. What he doesn\'t know about these subjects, no body does. I would recommend John without hesitation to help solve problems related to surge protection, ground faults and related issues. Dave Fletcher”","Frank Lindsey “John is a primary resource in the surge protection field. He has assisted me on a number of projects providing solutions in an area where there are few resources.”","Vincent W Clenney “John Pecore has been involved in the lightning protection industry for many years and is very knowledgeable of the applications of these types of products. Anyway considering lightning protection should check out his web page and talk with him.”","Paul Leslie “John is one of the most knowledgeable people I know when it comes to lightning protection. He has been very helpful making sure we are using the right product to protect card access, intrusion, CCTV and fire alarm systems.I have used his products and technical services for the last 15 years without any problems.”","Brent Agan “I was seeking expanded knowledge regarding electrical disturbance on low voltage equipment, specifically fire alarm. John has been a great source of engineering information and has the ability to reduce the complicated to simple explanations.”","Christine Poirier “I can recommend John for consulting with multiple electronic and IT situations, problems and electrical issues. His recommendations, services and performances were invaluable”","Mark Reeder “I have been called on to provide consultations on some extremely sophisticated equipment. I call John and use his products because his loyalty is to what works and gives the best protection not just a brand name. I feel that when I work with John he puts the customer needs first and has enough experience to avoid pitfalls others dont even see.”","Mark Herzog “John is the consumate professional. He is responsive and highly technical in support of his products and always makes sure the end result is beyond expectations.”","Jeff E. Scott “John has always provided beneficial and valued advice on my projects and has saved my customers a great deal of money by eliminating lightning issues. Thanks John!”","Sean Glennon “If you need help in John\'s area of expertise look no further . He is highly qualified . His work speaks for itself. Expert timely work, fair price and integrity what more can a person ask for .”","BRIAN THOMASON “I would more than be happy to recommend Mr Pecore for his contributions to the industry and his outstanding work as an engineer in this field. In Florida this field is an important business to, and Mr. Pecore is at the top of his field. Sincerely Brian Thomason PhD. (Former electrical contractor).”","Jeff Goodwin “John is detail-oriented who watches the balance sheet like a hawk without losing sight of the strategic objective.”","Richard A Jones “John is extremely knowledgeable in surge protection, UPS, and many other areas. His willingness to solve problems makes him an asset to his customers. He has helped me many times, over quite a few years, and his pricing is surprisingly reasonable.”","Jerel Twiford “John is very knowledgeable on all the products he provides.His technical abilities and knowledge is excellant.”","Boyd Lenkersdorf “I work with John on many projects , he is very detailed oriented .He likes to get thing right the first time .I hope I can work with him on future molding projects.”","Mike Trumbature “I have an extensive electrical power and electronic background education and field experience in the analysis of problems related to both industries. This involves analysis of electrical services for lightening and other surges and transient voltages as well as identifying problems on power supplies and microprocessor motherboards down to \\"chip-level\\" repairs. Having encountered John in LinkedIn groups involving failures such as critical life safety equipment like fire alarm panels, I\'ve discovered he is more than familiar with the various problems and better able to recommend the correct primary and/or secondary levels of surge protection for a particular application and location.”","Eric Neilinger “very knowledgeable concerning lightning and surge protection for large and small projects. His systems and design work well and we have not had any problems.”","Nam Paik “I have known John for many years. He used our products to solve very challenging power protection problems and I have found him to be a very knowledgeable and experienced power protection system engineer. I would strongly recommend John for improving reliability & performance of mission critical systems which must operate in locations with frequent lightning strikes and/or high levels of surges/spikes/transients/noise.”","Richard Boekeloo “John is always excited to discuss and recommend power protection products that are both effective and cost conscious. Whether it\'s utility line suppression or backup power, he has sought out and provides creative models that are capable and reliable.”","Joe Fleuette “I am in the business of solving problems and John\'s expertise and product knowledge have been extremely useful. He says what he means and means what he says. This is an easy recommendation for me.”","Steve Moorman “No one knows more about surge protection than John Pecore.”","Bob Thompson “John is the expert on surge protection and his products can save you dollars, equipment and downtime. I highly recommend him for all of your surge protection requirements.”","Carl Greer “A good listener. Finds the problem and comes up with the solution.”","Elliott Klepner ““John is very tuned in to the needs of his customers. When ever I have a lighting protection issue or just need to run a design past another set of eyes I can always count on John to provide great advise and products. John is my go to person whenever I need lighting protection.”","W. Lee Simmons “John has been a great resource and supplier. His know of the UPS and electoinic systems is on the best I have known. I still do business with him as advice others to do the same”","Charles Dubé “I\'ve been a fan of John\'s Optilator for many years and have recommended this product to several. It\'s perfect for the application.”","LinkedIn User “John is extrememly knowledgeable in his field. I have discussed problems with him and came to solutions that helped my end users.”","Duncan Colley “John has always provided top notch engineering expertise and outstanding custom SPD\'s or UPS units for demanding applications. He also can perform power quality analysis on specific systems. Duncan Colley, Principal Engineer, TSI”","Frank Clair “John is not just a great fire alarm/life safety expert he is also a fantastic surge suppression expert. I have used John 3-4 times to help solve surge problems with my larger fire alarm/detections systems and have always been very satisfied with his work.”","Glenn Matthews, CET “Mr. Pecore technical ability and experience were instrumental in solving numerous engineering and installation problems on fire alarm systems within hotels located nationwide. John’s ability to solve the most complex problems has benefited the hotel company immensely. Demonstrates a high level of information technology skills and aptitude.”","Nam Paik “I have had very long phone conversations with John regarding correct power protection methods. He is extremely knowledgeable and experienced in protecting sensitive equipment even in the most harsh outdoor and/or industrial conditions. I would recommend his services and products to anyone who needs industrial-grade power protection from nearby lightning strikes, etc.”","Elliott Klepner “I used John\'s exceptional lightning protection products in my system designs and his engineering support has always been top notch.”","Eric Neilinger “Usede John many times on large projects including international airport for lightning protection. We never had a loss since we have been using his products. We are located in South Florida, lightning capital of the world. His follow up and expertise in applications is the best”","Brent Bétit “John Pecore is something of a \\"grounding genius.\\" I worked with John several times while I was overseeing a 128 acre college campus with a significant buried infrastructure - including fire alarm/multiplex, telephone/PBX, medium voltage primary, and fiber/network. Due to its location, this campus was frequently struck by lightning, and EVERY lightning strike was causing a service outage in one or several of my systems. A colleague and friend recommended John and I quickly got in touch. He diagnosed our issues quickly and worked with our master electrician on a complex fix that included floating our fire alarm panels and installing a delta grounding array. Our problems resolved immediately, and we have had significantly better reliability since he workedc with us. If you have a grounding or protection challenge, your first call should be to John. Believe me, he will save you a lot of time and money, and he will ensure that your essential facilities systems are highly reliable and subject to minimal down time. John is a grounding genius!”","David Petersen “I first met John at an NFPA show during a time my company was making it\'s first leap into the miroprocessor world. Our fears were that our products had always been robust to transients, how could we protect this new technology??? John was the only one who had answers and was knowledgeable in not only the hardware, but in the real world applications of the hardware. He was just what we needed when we needed him.”","Steven Lane “John\'s product, product knowledge and customer service are second to none. He is responsive and diligent and we would recommend his services to any company.”","Steve Sargent “John is a dedicated industry professional with extraordinary problem solving abilities. John has assisted me in solving field problems for many customers over the years. I will continue to recommend John and his technology to customers without reservation for what I hope are many years to come.”","Fabiano Ferreira “John is one of those talented inventors you seldomly find roaming around. He has an extremely accurate sense of application to his ideas and his products are top-notch both in quality and design. -Fabiano”"]'] User: ['David Smith', 'David Smith is a sustainability professional with a mission to leverage the power of business to help our communities and planet. He has researched, created and implemented profit-driven solutions to environmental and social issues in numerous areas. David is customer-centric, ambitious and creative, with leadership experience in several organizations and a proven ability to deliver measurable results.', 'Helping Organizations Achieve a Competitive Advantage through Sustainability', 'Schneider Electric Energy & Sustainability Services', '[{"company":"Schneider Electric Energy & Sustainability Services","company_id":"schneider-electric-energy-sustainability","industry":"Environmental Services","location":"","positions":[{"description":"","duration":"Mar 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Schneider Electric Energy & Sustainability Services","title":"Client Development Manager Cleantech & Renewables"}],"url":"https://www.linkedin.com/company/schneider-electric-energy-sustainability"},{"company":"Energy Acuity","company_id":"energy-acuity","location":"Greater Denver Area","positions":[{"description":"- Created and cultivated partnerships with organizations throughout the renewable energy value chain by diagnosing and solving key strategic and tactical challenges","duration":"May 2019 Mar 2020 11 months","duration_short":"11 months","end_date":"Mar 2020","start_date":"May 2019","subtitle":"Energy Acuity","title":"Business Development"}],"url":"https://www.linkedin.com/company/energy-acuity"},{"company":"National Renewable Energy Laboratory","company_id":"national-renewable-energy-laboratory","location":"Golden, Colorado","positions":[{"description":"- Analyzed market adoption of new sustainability certification standard for solar photovoltaic modules (NSF 457) in the federal and corporate sectors, producing an internal report for the Department of Energy","duration":"Oct 2018 Feb 2019 5 months","duration_short":"5 months","end_date":"Feb 2019","start_date":"Oct 2018","subtitle":"National Renewable Energy Laboratory","title":"Sustainable Solar PV Intern"}],"url":"https://www.linkedin.com/company/national-renewable-energy-laboratory"},{"company":"AES Distributed Energy","company_id":"aes-clean-energy","location":"Boulder, CO","positions":[{"description":"- Catalyzed development and acquisition of multi-megawatt solar photovoltaic projects, including preparation of land use permit applications for 30+ MW of community solar in Illinois","duration":"May 2018 Oct 2018 6 months","duration_short":"6 months","end_date":"Oct 2018","start_date":"May 2018","subtitle":"AES Distributed Energy","title":"Business Development Intern"}],"url":"https://www.linkedin.com/company/aes-clean-energy"},{"company":"Natural Capitalism Solutions","company_id":"natural-capitalism-solutions","location":"Greater Denver Area","positions":[{"description":"- Researched, developed and promoted economically viable sustainability strategies for governments and businesses, including consultation for the City of Fort Collins to promote battery storage adoption","duration":"Jan 2018 May 2018 5 months","duration_short":"5 months","end_date":"May 2018","start_date":"Jan 2018","subtitle":"Natural Capitalism Solutions","title":"Sustainability Implementation Intern"}],"url":"https://www.linkedin.com/company/natural-capitalism-solutions"},{"company":"Icon Solar","company_id":"icon-solar","location":null,"positions":[{"description":"- Led sales function to enhance team performance, exceed enterprise revenue targets, and explore new markets- Drove performance of 4 sales consultants to exceed revenue goals through individual coaching, education, and development of new tools and strategies, achieving 10% increase in team sales volume- Represented sales function and voice of customer to influence important enterprise-level decisions in rapidly evolving competitive and regulatory environment- Stimulated demand for solar and advocated for pro-solar public policy throughout the Midwest by engaging the public and communicating economic and environmental advantages of solar energy","duration":"Jan 2016 Apr 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2017","start_date":"Jan 2016","subtitle":"Icon Solar","title":"Solar Sales Manager"},{"description":"- Acquired commercial and residential accounts, setting company record for gross sales andconversion ratio during 2015 by generating over $1.8 million in revenue","duration":"Sep 2014 Jan 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2016","start_date":"Sep 2014","subtitle":"Icon Solar","title":"Solar Sales Consultant"}],"url":"https://www.linkedin.com/company/icon-solar"},{"company":"Amazon","company_id":"amazon","location":"Winchester, KY","positions":[{"description":"- Inspire, lead, and develop team of 25+ associates to solve complex customer issues, achieving customer satisfaction and labor efficiency metrics in top 25% of peers- Execute operational launch of new operating unit, Amazon May Day, supporting headcount increase of 400% through recruiting,hiring, and training 600 + new employees- Resolve escalated customer issues using holistic business thinking, creativity, andpassion for customer satisfaction- Analyze and enhance business processes to profitably improve customer experience,including sustainability projects published on amazon.com/environment","duration":"Jul 2013 Jul 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2014","start_date":"Jul 2013","subtitle":"Amazon","title":"Customer Service Manager"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"HookLogic, Inc.","company_id":"hooklogic-inc-","location":"Ann Arbor, MI","positions":[{"description":"- Led on‑boarding operations team for new digital marketing product line, activatingbilling for over 100 accounts and increasing recurring annual revenue by over $390,000- Designed customer‑centric on‑boarding process for new digital marketing product linemaximizing efficiency and increasing on‑boarding capacity by 125%- Devised personalized business solutions for over 200 clients enabling achievement ofperformance goals using data analysis, product knowledge, and communication skills","duration":"May 2012 May 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2013","start_date":"May 2012","subtitle":"HookLogic, Inc.","title":"Automotive Operations & Client Services Specialist"}],"url":"https://www.linkedin.com/company/hooklogic-inc-"},{"company":"John D. Smith Co., LPA","company_id":"john-d.-smith-co.-lpa","location":"","positions":[{"description":"- Initiated and executed sustainability initiative that certified firm as American BarAssociation Climate Challenge Partner, differentiated firm from competitors, andreduced waste by 512 gallons/month- Performed various legal activities, including gathering physical evidence, analyzingvideo evidence, conducting legal research, and summarizing judicial rulings, resultingin improved analytical and critical thinking skills","duration":"2011 2011 less than a year","duration_short":"less than a year","end_date":"2011","start_date":"2011","subtitle":"John D. Smith Co., LPA","title":"Law Clerk Intern"}],"url":"https://www.linkedin.com/company/john-d.-smith-co.-lpa"}]', '["“It was a pleasure working with David during his time at AES DE as an intern on our Business Development team! He helped a lot with market research and solar project development including assisting with permit applications and task management related to a portfolio of community solar projects we developed in the midwest.”","“David worked for me at the National Renewable Energy Laboratory for 6 months in 2018-19. He was extremely well qualified for the position and needs of the project which involved sustainability policy and program analysis, networking and communication. We assessed the potential market uptake of a new sustainability leadership standard for PV modules (See SEIA\'s LinkedIn blog: https://lnkd.in/dtFr3gk). I relied on David to communicate for our team, independently analyze collected information and create professional summaries of our findings, all of which he completed with high quality and on time. ”"]']### Assistant: The agent's job is to provide power quality and lightning protection solutions for the life safety industry. Today, the agent is reaching out to the user because they need assistance in developing sustainable solutions for renewable energy projects.
### Human: Agent: ['Jayanta Chattopadhyay', 'Result-oriented and Business-outcomes driven information technology leader helping organizations in their digital transformation journeys . Strong IT program and customer engagement skills with proven track record of delivering large programs and projects globally with high degree of customer satisfaction. Hands-on leader with an innate understanding of how to connect information systems and people together to achieve business goals. Collaborative leader who creates a positive, motivating culture while executing successful strategies that advance organizations. Specialties:• Program and Project Delivery Management with P&L ownership• PMO/Program Governance and Enterprise Risk and Issue Management (RAID) • SLA/KPI based Managed Service Delivery (ITIL Processes)• Client Relationship and Stakeholder Engagement• Account mining and New business development • Cross functional Team/Vendor/Partner Management• Digital Transformation (Cloud, Data & Advanced analytics, Web, Content management, Mobility)• Application development, Agile/Factory models, SAAS based delivery• Infrastructure Solutions - End user experience• Continuous Service Improvements, Applied AI and Automation• Pharma Commercial IT, CRM Solutions, Salesforce, Adobe Marketing cloud, Veeva• Digital Marketing, HCP digital channels, Campaign Management, Personalization, Next Best Actions, • Pharma content approval work flow, Digital asset management, Next generation modular content Certifications:• altMBA - An intensive online leadership workshop designed by Seth Godin for high-performing individuals who want to level up and lead• Design Thinking for Innovation (University of Virginia)• Certified Program Manager (Wipro Global Program Excellence Group)• Certified Project Manager (Wipro PM Academy) • ITIL Foundation• Professional Scrum Master (PSM 1)', 'Director at Indegene, Customer Advisory and Experience, Life Sciences', 'Indegene', '[{"company":"Indegene","company_id":"indegene","industry":"Pharmaceuticals","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Dec 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Indegene","title":"Director - Technology Solutions"}],"url":"https://www.linkedin.com/company/indegene"},{"company":"Wipro","company_id":"wipro","location":null,"positions":[{"description":"Managing Regional delivery for one of the top Medical devices companies based out of Chicago, US, helping them in their digital transformation journey through Cloud and Infrastructure solutions, increasing End user experience, enabling applied AI and Automation","duration":"Jul 2016 Dec 2020 4 years 6 months","duration_short":"4 years 6 months","end_date":"Dec 2020","start_date":"Jul 2016","subtitle":"Wipro","title":"Sr Program Manager - Regional Delivery"},{"description":"• Successfully managed a commercial IT program with revenue of ~ 10 M USD annually and 100 + peak team size for one of the top pharmaceutical companies in areas of Digital marketing, Campaign management and Physician relationship management. • Worked closely with Director, Commercial IT and Brand teams (Oncology and General Medicine divisions) in their digital transformation journey• Built a global brand web site development factory from scratch for 50+ pharma brands with significant business benefits (better turnaround and better compliance) and productivity savings to customers. Involved in conceptualize new projects working closely with Brand and Creative teams, define project scope and resources, structuring right solutions and guiding implementation• Delivered a unique cloud-based Physician relationship portal built on Salesforce (Site.com + force.com solution) with key functionalities like remote sampling, literature ordering, medical inquiry, on demand chat etc.• Implemented end to end campaign management platform (Adobe marketing cloud) enabling multi channel marketing with advanced analytics for personalization and Next best actions","duration":"Apr 2008 Jun 2016 8 years 3 months","duration_short":"8 years 3 months","end_date":"Jun 2016","start_date":"Apr 2008","subtitle":"Wipro","title":"Program Manager"},{"description":"Worked as a Consultant for a large migration project (Legacy applications to a refined PLM environment) for a leading German automotive manufacturing company.","duration":"Jun 2006 Mar 2008 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2008","start_date":"Jun 2006","subtitle":"Wipro","title":"Consultant"},{"description":"Managed end to end IT project delivery of a Business Intelligence/Advanced analytics platform to evaluate dealer performances for one of the top automobile manufacturers in the world for their North America division. The technology stack was IBM mainframes (source systems), ETL tools (Informatica, Micro strategy), Data warehousing and BO.","duration":"Apr 2005 May 2006 1 year 2 months","duration_short":"1 year 2 months","end_date":"May 2006","start_date":"Apr 2005","subtitle":"Wipro","title":"Project Manager"},{"description":"","duration":"Nov 2003 Mar 2005 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2005","start_date":"Nov 2003","subtitle":"Wipro","title":"Technical Lead"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"Xansa","company_id":"xansa","location":"Pune Area, India","positions":[{"description":"","duration":"Jun 2003 Oct 2003 5 months","duration_short":"5 months","end_date":"Oct 2003","start_date":"Jun 2003","subtitle":"Xansa","title":"Technical Lead"}],"url":"https://www.linkedin.com/company/xansa"},{"company":"Patni Computers","company_id":null,"location":"Mumbai Area, India","positions":[{"description":"","duration":"Jun 2001 May 2003 2 years","duration_short":"2 years","end_date":"May 2003","start_date":"Jun 2001","subtitle":"Patni Computers","title":"Software Engineer"}],"url":""}]', '["Sanjay Martis “I have had the pleasure of working with Jayanta for the execution of a global digital program. I would strongly endorse Jayanta for his program management skills and leadership in executing large, multi-country, multi-channel engagement\'s. He has a strong eye for details and ownership of deliverables end to end from planning to execution. Jayanta builds strong bonds with both the client and his colleagues and is highly respected for his work ethic, diligence and sincerity. I look forward to future association with Jayanta too and wish him the very best. ”","Bill Groenwald “I had the pleasure of working with Jayanta during a VERY stressful program. He always kept his cool under pressure and remained focused on the end game. He was always diligent with his work products, was on time, consistently communicated and was never afraid to ask questions when something was unclear. I hope our paths cross again in the future. Thanks for being a great partner Jayanta!”"]'] User: ['Nima Moayer', '• Analytical, results-driven marketing leader in commercial strategy and promotional execution to propel product growth• 13+ years of pharmaceutical and healthcare industry experience with multiple successful product launches and product lifecycle management• Extensive biopharmaceutical market and clinical knowledge in both rare and broad disease therapeutic areas', 'Associate Vice President, Marketing at Kadmon Pharmaceuticals, LLC', 'Kadmon', '[{"company":"Kadmon","company_id":"kadmon-corporation-llc","industry":"Biotechnology","location":null,"positions":[{"description":"","duration":"Sep 2021 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Sep 2021","subtitle":"Kadmon","title":"Associate Vice President, Marketing"},{"description":"","duration":"Oct 2018 Sep 2021 3 years","duration_short":"3 years","end_date":"Sep 2021","start_date":"Oct 2018","subtitle":"Kadmon Holdings, Inc.","title":"Senior Director, Marketing"}],"url":"https://www.linkedin.com/company/kadmon-corporation-llc"},{"company":"Allergan","company_id":"allergan","location":"Madison, New Jersey, United States","positions":[{"description":"","duration":"Oct 2016 Oct 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2018","start_date":"Oct 2016","subtitle":"Allergan","title":"Product Manager, Infectious Disease"}],"url":"https://www.linkedin.com/company/allergan"},{"company":"Veloxis Pharmaceuticals","company_id":"veloxis-pharmaceuticals","location":"Edison, New Jersey, United States","positions":[{"description":"","duration":"Oct 2014 Oct 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2016","start_date":"Oct 2014","subtitle":"Veloxis Pharmaceuticals","title":"Product Manager, ENVARSUS XR"}],"url":"https://www.linkedin.com/company/veloxis-pharmaceuticals"},{"company":"Sudler & Hennessey","company_id":"sudler-&-hennessey","location":"New York, New York, United States","positions":[{"description":"","duration":"Jun 2013 Oct 2014 1 year 5 months","duration_short":"1 year 5 months","end_date":"Oct 2014","start_date":"Jun 2013","subtitle":"Sudler & Hennessey","title":"Account Group Supervisor"}],"url":"https://www.linkedin.com/company/sudler-&-hennessey"},{"company":"RevHealth","company_id":"revhealth","location":null,"positions":[{"description":"","duration":"Feb 2010 May 2013 3 years 4 months","duration_short":"3 years 4 months","end_date":"May 2013","start_date":"Feb 2010","subtitle":"RevHealth","title":"Account Supervisor"},{"description":"","duration":"Feb 2008 Feb 2010 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2010","start_date":"Feb 2008","subtitle":"RevHealth","title":"Account Executive"}],"url":"https://www.linkedin.com/company/revhealth"},{"company":"CVS Pharmacy","company_id":"cvs-pharmacy","location":null,"positions":[{"description":"","duration":"Feb 2008 May 2009 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2009","start_date":"Feb 2008","subtitle":"CVS Pharmacy","title":"Pharmacist (Per Diem)"},{"description":"","duration":"Jul 2006 Feb 2008 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2008","start_date":"Jul 2006","subtitle":"CVS Pharmacy","title":"Staff Pharmacist"}],"url":"https://www.linkedin.com/company/cvs-pharmacy"}]', '["Chris Millen “Our team at i-Path Media worked with Nima to implement an innovative tactic aimed at generating awareness amongst a group of hard-to-reach HCPs and it was a pleasure working with him. Nima is an out-of-the-box marketer and someone who actively hunts for innovative, targeted, and custom solutions. In addition, Nima\'s ability to visualize the end goal, his understanding of his HCP audience, and willingness to think outside of standard block-and-tackle promotions made this program a success. I look forward to the opportunity of working with Nima in the future.”","Lisa Morris “In working with Nima as both a colleague and as a Client, his intelligence and marketing prowess truly make him a rising star in the healthcare field. I highly recommend Nima for his scientific understanding of the pharmaceutical industry and his ability to apply that to marketing efforts to drive business.”"]']### Assistant: The agent's job is to lead digital transformation journeys for organizations, and today the agent is reaching out to the user because they need to discuss potential collaboration in implementing innovative marketing tactics for a pharmaceutical product launch.
### Human: Agent: ['Nancy Kelly-Betzler', 'Experienced Information Technology Business Analyst with a demonstrated history of working in the telecommunications industry. Strong information technology professional skilled in Requirements Analysis, Requirements Gathering, Business Process Improvement, Team Building, and Integration.', 'Retired', 'Retired', '[{"company":"Retired","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2018 - Present 4 years 7 months","duration_short":"4 years 7 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Retired","title":"Retired"}],"url":""},{"company":"Frontier Communications","company_id":"frontier-communications","location":null,"positions":[{"description":"","duration":"Sep 2013 Jan 2018 4 years 5 months","duration_short":"4 years 5 months","end_date":"Jan 2018","start_date":"Sep 2013","subtitle":"Frontier Communications","title":"Lead I.T. Business Analyst"},{"description":"Requirements and Testing Analyst in the IT department. Capture project requirements from the impacted delivery teams and follow project through each phase to production elevation.Test using Mercury Quality Center software writing test plan and test cases and executing test sets.Have been involved in gap analysis for 5 conversions due to acquisition of telecomunication properties.","duration":"Jun 2003 Aug 2013 10 years 3 months","duration_short":"10 years 3 months","end_date":"Aug 2013","start_date":"Jun 2003","subtitle":"Frontier Communications","title":"Sr Systems Analyst"}],"url":"https://www.linkedin.com/company/frontier-communications"},{"company":"Frontier Communications (Centel)","company_id":null,"location":"","positions":[{"description":"","duration":"1971 Jun 1990 19 years","duration_short":"19 years","end_date":"Jun 1990","start_date":"1971","subtitle":"Frontier Communications (Centel)","title":"Business Office Supervisor"}],"url":""}]', '["Sheila Keith “Nancy is very detail oriented when capturing project requirements. She is a subject matter expert for the billing system and service ordering platform. She has the ability to support the project from the define phase all the way through to implementation of the project. Very deserving of the title IT Lead Business Analsyt.”","Lee Moore “I had the opportunity to work with Nancy on three separate Frontier Communication conversion projects for over an 18 month period. Nancy was one of several Business Analysts on my Requirements team tasked to complete process requirement research, comparative analysis, and documentation of Business Requirements for each conversion project in a very short timeframe. I worked in the capacity as Requirements Manager for the projects and this required a dependable and strong team that could work multiple, complex business requirements concurrently to provide accurate documentation, coordination with testing and development teams, and final business signoff to ensure the requirement met the business need. Nancy quickly became one of my top team members for her excellent work and unwavering assistance to her team mates. She has a strong understanding of the business and provided valuable insight to the business needs. Nancy clearly understood the requirements gathering process and developed a solid rapport with the business leads which directly impacted our success in mitigating several hundred gap requirements over the three complex projects in a very constrained timeframe. Nancy is a dedicated, hard working individual that would be an asset to any organization and is a pleasure to work with.”"]'] User: ['Lisa Lutz', 'As the Clinical and Business Development Project Manager I was responsible for day-to-day office operations for our department, data collection and management, data reporting, document and presentation design, web site administration, audio/video editing and production, event planning and promotion, project coordination, systems integration and served as an Executive Administrative Assistant to C-suite executives that spanned from Chief Administrative to Chief Clinical Operations Officers.', 'Senior Project Manager at My Health Connection, Inc.', 'My Health Connection, Inc.', '[{"company":"My Health Connection, Inc.","company_id":null,"location":"Irvine, California, United States","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Oct 2020","subtitle":"My Health Connection, Inc.","title":"Senior Business Project Manager"}],"url":""},{"company":"Kindred at Home","company_id":"kindred-at-home","location":"Greater Atlanta Area","positions":[{"description":"Performed complex and confidential support functions to ensure smooth flow of operations support. Coordinated the administration of projects and prepared resource/time/cost estimates. Analyzed operational data, prepared reports and communicated analysis to management team. Prepared Home Health pipeline, coordinated the pipeline process, and supported the field Home Health launch process. Provided training and support to Home Health team members and other areas as assigned. Coordinated all training/meeting arrangements. Designed correspondence and presentation materials using Word/PPT/Visio software. Worked with minimal supervision.","duration":"May 2008 Jun 2020 12 years 2 months","duration_short":"12 years 2 months","end_date":"Jun 2020","start_date":"May 2008","subtitle":"Kindred at Home","title":"Project Manager, Clinical & Business Development"}],"url":"https://www.linkedin.com/company/kindred-at-home"},{"company":"Kindred at Home","company_id":"kindred-at-home","location":null,"positions":[{"description":"Managed and oversaw clerical personnel and data processing operations related to outcome collections for our Specialty Programs after discharge from our services, consistent with regulatory compliance and Corporate policies, procedures, and standards.","duration":"Jan 2005 Jan 2008 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2008","start_date":"Jan 2005","subtitle":"Kindred at Home","title":"Manager - Center for Outcomes Measurement"},{"description":"Managed and oversaw branch clerical personnel and functions in accounting, payroll, billing, accounts payable/receivables, supplies, human resources, and data processing operations, consistent with regulatory compliance and Corporate policies, procedures, and standards.","duration":"Jan 1997 Jan 2005 8 years 1 month","duration_short":"8 years 1 month","end_date":"Jan 2005","start_date":"Jan 1997","subtitle":"Kindred at Home","title":"Office Manager"},{"description":"Responsible for a variety of clerical duties that supported productivity, efficiency and meeting critical deadlines for the Pinellas County Home Health Agency Director. Created marketing tools/brochures on a desktop publisher resulting in decreased expense and increased market visibility. Human Resource liaison between the Hospital and the off-site home care agency. Reconfigured office systems/processes to comply with standards of practice. Coordinated office relocation in 1997.","duration":"Jan 1995 Jan 1997 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 1997","start_date":"Jan 1995","subtitle":"Kindred at Home","title":"Administrative Assistant"},{"description":"Responsible for all data entry required, ensured clinical notes were turned in and completed in a timely manner. Crosschecked all billing to meet Medicare compliance. Managed all tracking functions, compliance, and data entry of personnel files. Met deadlines with tight turnaround times that required a high degree of accuracy and productivity.","duration":"May 1993 Jan 1995 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 1995","start_date":"May 1993","subtitle":"Kindred at Home","title":"Payroll, Billing and Personnel Clerk"}],"url":"https://www.linkedin.com/company/kindred-at-home"}]', '["Derek Nordman ““Unequivocally dependable” is the phrase that comes to mind when I think about Lisa. I’ve had the pleasure of working with Lisa for nearly 16 years, during which Lisa led our clinical product line project management. Above all, I was impressed with Lisa’s ability to manage multiple priorities, work within a team or individually, as well as always delivering more than expected. And, of course, her flexibility. Lisa would be a true asset for any position requiring organization and execution and comes with my heartfelt recommendation.”","Jennifer Ellis “Lisa is a trustworthy, highly organized, dependable self-starter who works well in both independent and team environments. Lisa positively leverages her talents to identify individual and teams needs, she then collaborates to routinely uncover and collectively optimize resources in order to reach shared goals. Lisa readily anticipates business needs, she routinely facilitates timely accomplishment of project milestones, fosters seamless interface of pivotal processes and effectively supports interdepartmental execution to achieve key performance indicators. Lisa can work independently and is able to follow through to ensure the job gets done. She is flexible and willing to work on any project that is assigned to her. Lisa is quick to volunteer to assist others and regularly contributes to improve areas of company operations as well. Lisa is a tremendous asset to any organization and it is my privilege to endorse her with my highest recommendation. ”"]']### Assistant: The agent's job is to coordinate project requirements and ensure smooth flow of operations, while today the user is reaching out to the agent because they need assistance in managing multiple priorities and optimizing resources for their clinical and business development projects.
### Human: Agent: ['Rod Raymundo', 'Digital Media Designer at SEGA of America Inc.', 'Digital Media Designer at SEGA of America Inc.', 'Sega of America, Inc.', '[{"company":"Sega of America, Inc.","company_id":"sega-of-america-inc.","industry":"Computer Games","location":"Irvine, California, United States","positions":[{"description":"• Design and develop unique animated and static digital designs for HTML5 Paid Media Banner Ads, Steam Assets, CRMs, web takeovers, and any other digital media deliverables for all SEGA and ATLUS titles. • Build a presentation for paid media campaign kick-off. Include competitor research, design comps, AB testing options, etc.• Create versions for AB testing and finalize assets based on testing results. • Develop eye catching buttons and icons.• Review analytics to make data-informed design decisions throughout the design process.• Research software/programs that can help streamline process and take our assets to the next level.• Uphold motion design standards and detailed understanding of typography, composition, layout, readability, color theory, UX/UI.• Provide advice and guidance on aesthetics to design, video, web, and media team.• Create and maintain a best practices deck within the CS wiki.• Ensure consistency in design and content across all platform.• Review online marketing content to identity room for improvement.• Handle first party and ESRB approvals.","duration":"Apr 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Apr 2022","subtitle":"Sega of America, Inc.","title":"Digital Media Designer"}],"url":"https://www.linkedin.com/company/sega-of-america-inc."}]', '["Stephan Dube “Rod was one of my students for my UX/UI Class for GameDev. Rod was an excellent student, he took what he learned from my class and improved his skillset by doing extra curricular tutorials and really push his homework to the next level. He is a dedicated individual and really puts a lot of effort into his work.”","James Ferrell II “Rod is one of the hardest working people I\'ve had the pleasure of working with. His effort and dedication to ensuring that projects get done, is what separates him from most.. His upbeat attitude and eagerness to learn make him a great asset to any team. Rod has excelled in high-stress situations, all while keeping a positive attitude and raising the spirits of others. Rod is a vital part of our team, and I would recommend him to anybody looking for a hard-worker who will continue to evolve and grow.”"]'] User: ['Ken Macy', 'Click Here - Buy Now - Learn More 20 yr Veteran Digital Marketing Grunt - Nomad - Insomniac', 'Click here - Buy now', 'karoshi.co', '[{"company":"karoshi.co","company_id":null,"location":"Greater Denver Area","positions":[{"description":"","duration":"Sep 2005 - Present 16 years 4 months","duration_short":"16 years 4 months","end_date":"Present","start_date":"Sep 2005","subtitle":"karoshi.co","title":"Freelance Digital Creative"}],"url":""},{"company":"SuperJoy","company_id":"superjoy","location":"","positions":[{"description":"Display ads / Social - Various brands Display ads / Social - Various brands","duration":"Feb 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Feb 2021","subtitle":"SuperJoy","title":"Freelance Animator"}],"url":"https://www.linkedin.com/company/superjoy"},{"company":"Purple","company_id":"purple-innovation-llc","location":"","positions":[{"description":"Display Ad - Consulting / Design / Animation / Dev Display Ad - Consulting / Design / Animation / Dev","duration":"Mar 2021 Apr 2021 2 months","duration_short":"2 months","end_date":"Apr 2021","start_date":"Mar 2021","subtitle":"Purple","title":"Display Ad Consultant"}],"url":"https://www.linkedin.com/company/purple-innovation-llc"},{"company":"Duncan Channon","company_id":"duncanchannon","location":"","positions":[{"description":"","duration":"Jan 2021 Jan 2021 1 month","duration_short":"1 month","end_date":"Jan 2021","start_date":"Jan 2021","subtitle":"Duncan Channon","title":"Animator - Display Ad Dev"}],"url":"https://www.linkedin.com/company/duncanchannon"},{"company":"Stink Studios","company_id":"stinkstudios","location":"","positions":[{"description":"","duration":"Apr 2020 Apr 2020 1 month","duration_short":"1 month","end_date":"Apr 2020","start_date":"Apr 2020","subtitle":"Stink Studios","title":"Animator"}],"url":"https://www.linkedin.com/company/stinkstudios"},{"company":"Hovercraft","company_id":"hovercraft","location":"Greater Denver Area","positions":[{"description":"Retail Display - Womens World Cup 2019 - Nike / Sports Arena Animation - Nike / Jumbotron Displays (Nike for Espys) Retail Display - Womens World Cup 2019 - Nike / Sports Arena Animation - Nike / Jumbotron Displays (Nike for Espys)","duration":"Oct 2018 Nov 2018 2 months","duration_short":"2 months","end_date":"Nov 2018","start_date":"Oct 2018","subtitle":"Hovercraft","title":"Freelance Animator"}],"url":"https://www.linkedin.com/company/hovercraft"},{"company":"The Martin Agency","company_id":"themartinagency","location":"Richmond, Virginia Area","positions":[{"description":"Design and animation support for various campaigns Design and animation support for various campaigns","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"The Martin Agency","title":"Freelance Art Director"}],"url":"https://www.linkedin.com/company/themartinagency"},{"company":"twofifteenmccann","company_id":"215mccann","location":"San Francisco Bay Area","positions":[{"description":"Animation | Storyboarding | Art Direction - XBOX - PANDORA - FORZA Animation | Storyboarding | Art Direction - XBOX - PANDORA - FORZA","duration":"May 2015 Jun 2015 2 months","duration_short":"2 months","end_date":"Jun 2015","start_date":"May 2015","subtitle":"twofifteenmccann","title":"Freelance Art Director"}],"url":"https://www.linkedin.com/company/215mccann"},{"company":"Hook Studios","company_id":"hooknotthemovie","location":"Los Angeles","positions":[{"description":"Brands Include: Old Spice, Google, Microsoft, Toyota, Cisco, Vitamin Water, Walmart, Best Buy. Brands Include: Old Spice, Google, Microsoft, Toyota, Cisco, Vitamin Water, Walmart, Best Buy.","duration":"Jun 2013 Nov 2014 1 year 6 months","duration_short":"1 year 6 months","end_date":"Nov 2014","start_date":"Jun 2013","subtitle":"Hook Studios","title":"Associate Creative Director"}],"url":"https://www.linkedin.com/company/hooknotthemovie"},{"company":"PETROL","company_id":"petrol_49763","location":"United States","positions":[{"description":"Directed, mentored, and co-managed the interactive department.Led conceptualization of interactive campaigns for various entertainment & gaming properties.Served as a conduit between print and interactive departments.Trained, directed and mentored print designers with interactive design practices.Drove team to find innovative approaches into content, navigation/architecture, design, and usability.Aided in design and direction of company website.Directed various online campaigns for entertainment & gaming properties. Playstation, God of War, PS Vita, PS All-stars, Dragons Dogma, Playstation - Latin America, Turtle Beach Headsets, The Last of Us, Injustice, Metal Gear Solid 4, Uncharted 3 among many others.","duration":"May 2012 May 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2013","start_date":"May 2012","subtitle":"PETROL","title":"Associate Creative Director"}],"url":"https://www.linkedin.com/company/petrol_49763"},{"company":"My My Star","company_id":"my-my-star","location":"Greater Los Angeles Area","positions":[{"description":"Production & Animation (Flash / After Effects) Production & Animation (Flash / After Effects)","duration":"Aug 2011 Oct 2012 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2012","start_date":"Aug 2011","subtitle":"My My Star","title":"Freelance Animator"}],"url":"https://www.linkedin.com/company/my-my-star"},{"company":"PETROL Advertising","company_id":"petrol_49763","location":"Burbank, CA","positions":[{"description":"","duration":"2011 2011 less than a year","duration_short":"less than a year","end_date":"2011","start_date":"2011","subtitle":"PETROL Advertising","title":"Art Director"}],"url":"https://www.linkedin.com/company/petrol_49763"},{"company":"BLITZ","company_id":"blitz","location":"Greater Los Angeles Area","positions":[{"description":"Design and Animation.Brands include: Naked Juice, Guitar Hero, Star Wars, NvidiaAided in animation of company website. Design and Animation.Brands include: Naked Juice, Guitar Hero, Star Wars, NvidiaAided in animation of company website.","duration":"Sep 2008 Dec 2009 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2009","start_date":"Sep 2008","subtitle":"BLITZ","title":"Senior Animator"}],"url":"https://www.linkedin.com/company/blitz"},{"company":"Avenue A | Razorfish","company_id":"sapientrazorfish","location":"Greater New York City Area","positions":[{"description":"Worked alongside designers and developers to direct and conceptualize user interfaces. Served as lead motion designer and art director. Brands include: Ford, All Detergent, Axe Body Spray, PNC bank Worked alongside designers and developers to direct and conceptualize user interfaces. Served as lead motion designer and art director. Brands include: Ford, All Detergent, Axe Body Spray, PNC bank","duration":"Oct 2007 Jul 2008 10 months","duration_short":"10 months","end_date":"Jul 2008","start_date":"Oct 2007","subtitle":"Avenue A | Razorfish","title":"Sr Motion Designer"}],"url":"https://www.linkedin.com/company/sapientrazorfish"},{"company":"Exopolis Inc","company_id":"exopolis","location":"Greater Los Angeles Area","positions":[{"description":"Animation and design for various web based projects.Brands include: T-Mobile, Microsoft, Animation and design for various web based projects.Brands include: T-Mobile, Microsoft,","duration":"Aug 2006 Sep 2007 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2007","start_date":"Aug 2006","subtitle":"Exopolis Inc","title":"Sr. Flash Designer"}],"url":"https://www.linkedin.com/company/exopolis"},{"company":"Backward Heroes","company_id":"backward-heroes","location":"Santa Monica, CA","positions":[{"description":"Various entertainment projects - OK GO - Beatles - Chingy - Eminem - Scion - etc. Various entertainment projects - OK GO - Beatles - Chingy - Eminem - Scion - etc.","duration":"Sep 2005 Aug 2006 1 year","duration_short":"1 year","end_date":"Aug 2006","start_date":"Sep 2005","subtitle":"Backward Heroes","title":"Art Director"}],"url":"https://www.linkedin.com/company/backward-heroes"},{"company":"Transistor Studios llc","company_id":"transistor-studios","location":"","positions":[{"description":"","duration":"Apr 2006 Jul 2006 4 months","duration_short":"4 months","end_date":"Jul 2006","start_date":"Apr 2006","subtitle":"Transistor Studios llc","title":"Freelance Animator"}],"url":"https://www.linkedin.com/company/transistor-studios"},{"company":"Juxt Interactive","company_id":"juxt","location":"","positions":[{"description":"","duration":"Nov 2004 Oct 2005 1 year","duration_short":"1 year","end_date":"Oct 2005","start_date":"Nov 2004","subtitle":"Juxt Interactive","title":"Senior Designer"}],"url":"https://www.linkedin.com/company/juxt"},{"company":"The Firm Graphics","company_id":"the-firm","location":"","positions":[{"description":"","duration":"Jan 2000 Apr 2003 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2003","start_date":"Jan 2000","subtitle":"The Firm Graphics","title":"Sr Designer"}],"url":"https://www.linkedin.com/company/the-firm"},{"company":"Sumaato Inc","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1999 Jan 2000 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2000","start_date":"Jan 1999","subtitle":"Sumaato Inc","title":"Junior Designer"}],"url":""}]', '["Ian Goldfarb “Ken is an exceptional CD that not only brings creativity and a large digital skill set to the team, but also supported his coworkers to innovate and grow. His inspirational work ethic and teamwork was a valued asset for every project we worked on together.”","Bobby Besabe “Working with Ken was one of the most eye opening experiences I\'ve had in my career. The thinking and wealth of knowledge that he has is something you don\'t see in an everyday creative person. Ken is someone that lives, breathes, and eats creative from the socks he puts on in the morning to the furniture he sleeps on at night. He has a great deal of brilliant ideas to contribute to the project at hand. It really just turns the project from trying to figure out what some ideas are to which ideas are \\"best\\" for the project at hand.”"]']### Assistant: The agent's job is to design and develop unique animated and static digital designs for various digital media deliverables, and today, the agent is reaching out to the user because they need to collaborate on a paid media campaign for a new SEGA title.
### Human: Agent: ['Tina Engineer McRae', 'Tina Engineer-McRae (formerly Mughal), is the co-founder and President of Mughal & McRae and the practice area leader of the Human Resources, Accounting, Finance, & Tax, and Sales & Digital Marketing divisions. Her primary focus is to maintain the company’s unique culture by delivering a Concierge Approach that has forged long-term relationships with her clients and a huge network of human resource experts, who themselves often become clients.Under Tina’s exceptional leadership, Mughal & McRae has strategically partnered with thousands of key corporate players, entrepreneurs, and business owners to build an extensive network of long-standing professional connections and legacy clients across the globe. Her exceptional eye for recognizing best in class talent has allowed her to engage dynamic leaders, who enable organizations to transform and rapidly scale.Tina’s prior experience includes working in the UK for the world’s largest provider of HR solutions, where she received industry recognition and numerous awards. She later went on to spearhead the growth and acquisition of a leading South Florida based boutique recruitment firm.Tina is multi-lingual, holds a BA (hons) in Business, Finance & Languages. Born and raised in Manchester, England to Indian born parents. Her father, Farokh Engineer, was an internationally acclaimed Test Cricketer. She is married and has a young daughter Zia, her greatest life achievement.', 'President - Mughal & McRae Executive Search', 'Mughal & McRae Executive Search', '[{"company":"Mughal & McRae Executive Search","company_id":"mughalandmcrae","industry":"Staffing and Recruiting","location":"","positions":[{"description":"Founded in 2007 in Miami, Florida, Mughal & McRae is redefining the recruitment industry with an indelible customer experience in retained executive search. Through our commitment to our core values and our intelligent recruiting methods, we’ve been able to expand our firm from Mughal & Associates into Mughal & McRae.Tina helps organizations unlock their full potential by creating diverse, data-driven talent development strategies that are designed to meet modern business challenges—which starts by investing in talent and hiring an HR leader who can manage workplace complexities while driving stakeholder value.","duration":"Nov 2007 - Present 13 years 10 months","duration_short":"13 years 10 months","end_date":"Present","start_date":"Nov 2007","subtitle":"Mughal & McRae Executive Search","title":"President"}],"url":"https://www.linkedin.com/company/mughalandmcrae"},{"company":"Adecco (Linda Robins & Associates, a division of The Adecco Group)","company_id":"adecco","location":"","positions":[{"description":"","duration":"May 2002 Nov 2007 5 years 7 months","duration_short":"5 years 7 months","end_date":"Nov 2007","start_date":"May 2002","subtitle":"Adecco (Linda Robins & Associates, a division of The Adecco Group)","title":"Vice President of Sales & Operations"}],"url":"https://www.linkedin.com/company/adecco"},{"company":"Manpower UK & US","company_id":"manpowergroup","location":"","positions":[{"description":"","duration":"Feb 1992 May 2002 10 years 4 months","duration_short":"10 years 4 months","end_date":"May 2002","start_date":"Feb 1992","subtitle":"Manpower UK & US","title":"Senior Branch Manager"}],"url":"https://www.linkedin.com/company/manpowergroup"}]', '["Lindy Smiley “I have worked with Tina Mughal for more than five years. She and her staff are extremely professional and have provided us with quality candidates in a variety of areas including administrative and finance professionals. Tina and her staff have worked to build a strong relationship with my HR team and this is much appreciated. ”","LinkedIn User “Tina is one of the main reasons why I am where I am today. She took a chance on promoting me from Receptionist to Recruiter 10 years ago...and because of that, I am where I am today. She has the highest standards of work ethic and highest level of perfection when it comes down to business. I have no doubt in anything she puts her mind to. Whether it is staffing for any position or managing a group, I know she can and will get the job done right. I definitely recommend Tina on anything she has her eyes set on accomplishing.”"]'] User: ['Kari Williams', "Experienced Business Development Manager, trusted strategic advisors with experience in providing top-tier talent solutions to the world's most competitive organizations.", 'Business Development Manager', 'Phyton Talent Advisors', '[{"company":"Phyton Talent Advisors","company_id":"phytontalent","industry":"Staffing and Recruiting","location":"Florida, United States","positions":[{"description":"Phyton Talent Advisors is uniquely suited to job placement in your industry simply because we work in it every day. We know what the demands are, where the jobs are, and we have exclusive relationships with some of the most sought-after employers and candidates around. We\'re more than recruiters, more than executive headhunters—we\'re trusted, strategic advisors! We respect our clients as long-term partners. We treat our job candidates like people. We regard our employees as family. Their success is our success.Our foundation, built upon years of experience and industry insight, strengthens our commitment to honesty, integrity, and to forming those strong, lasting relationships that have become our hallmark as we serve both candidates and clients in all that we do. Our comprehensive methodology saves our clients and candidates time, money, frustration, and hiring risk levels often associated with acquiring the best talent available.Areas of Expertise:• Human Resources• Supply Chain Logistics• Financial Services• Accounting/Finance• Information Technology• Legal and Compliance• Office Support• Temporary/Contract Recruitment","duration":"Mar 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Phyton Talent Advisors","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/phytontalent"},{"company":"LHH","company_id":"lee-hecht-harrison","location":"Jacksonville, Florida, United States","positions":[{"description":"As a Sales Executive, I am responsible for building on existing client base with additional focus on establishing new client relationships. I am responsible for selling staffing solutions to prospective clients in need of Financial/ Accounting and or Office Professionals for temporary, temp-to-hire, and direct hire assistance. As a Sales Executive, I am responsible for building on existing client base with additional focus on establishing new client relationships. I am responsible for selling staffing solutions to prospective clients in need of Financial/ Accounting and or Office Professionals for temporary, temp-to-hire, and direct hire assistance.","duration":"May 2021 Mar 2022 11 months","duration_short":"11 months","end_date":"Mar 2022","start_date":"May 2021","subtitle":"LHH","title":"Sales Executive (Formerly Accounting Principals)"}],"url":"https://www.linkedin.com/company/lee-hecht-harrison"},{"company":"Enterprise Car Sales","company_id":"enterprise-car-sales","location":"","positions":[{"description":"As a Business Development Manager, and Sales professional, my strengths include strong communications, problem- solving skills, and sales training & development. As a BDM I work tirelessly to identify new business and grow existing partnerships. I take pride in the development of strong partnerships, providing exceptional customer service, and working together to identify new growth opportunities. I work to develop individual partnership goals, implement program trainings, marketing strategies, and establish processes to ensure that the goals established are met in the form of direct referral & sales. I am a sales professional creating new opportunities to increase sales.","duration":"2017 Nov 2020 3 years","duration_short":"3 years","end_date":"Nov 2020","start_date":"2017","subtitle":"Enterprise Car Sales","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/enterprise-car-sales"},{"company":"Enterprise Holdings","company_id":"enterprise-holdings-inc-","location":"Jacksonville, Florida Area","positions":[{"description":"*Working to development business rental programs specific to my customers\' needs* Seeking to exceed customers\' satisfaction, and develop life long relationships. * I seek out business rental opportunities large and small, and work closely to ensure customer satisfaction, and loyalty. Lets grow together. *Working to development business rental programs specific to my customers\' needs* Seeking to exceed customers\' satisfaction, and develop life long relationships. * I seek out business rental opportunities large and small, and work closely to ensure customer satisfaction, and loyalty. Lets grow together.","duration":"Aug 2013 2017 4 years","duration_short":"4 years","end_date":"2017","start_date":"Aug 2013","subtitle":"Enterprise Holdings","title":"Business Rental Sales Executive"}],"url":"https://www.linkedin.com/company/enterprise-holdings-inc-"}]', '["Brad Jeters “Always love working with Kari . Kari is always thinking of building the relationship and takes the time to help people with their needs . ”","Nicole Bacomo “I have worked with Kari for the past three years. She goes above and beyond with ensuring her partners have the support they need to make the partnership successful. She has done personal one on one coaching with our staff, presented at our all staff meetings, had meetings with upper management and ensures that our members are treated with respect when doing business with Enterprise Car Sales. She is always in contact to see how best she could support our team by making everyone feel comfortable. ”"]']### Assistant: The agent's job is to provide top-tier talent solutions to competitive organizations, and today the agent is reaching out to the user to discuss a potential partnership in the staffing and recruiting industry.
### Human: Agent: ['Chris Curtis', 'Providing innovative IoT solutions from the Avnet line of products and services', 'IoT Solutions Architect at Avnet Electronics Marketing', 'Avnet Electronics Marketing', '[{"company":"Avnet Electronics Marketing","company_id":"avnet","industry":"IT Services and IT Consulting","location":"Greater Denver Area","positions":[{"description":"","duration":"Feb 2017 - Present 4 years 10 months","duration_short":"4 years 10 months","end_date":"Present","start_date":"Feb 2017","subtitle":"Avnet Electronics Marketing","title":"IoT Solutions Architect"}],"url":"https://www.linkedin.com/company/avnet"}]', '["Werner Mashig “Chris is a very smart individual. I was lucky to work with him in the solid state lighting group. Chris was often pulled in to help solve difficult electrical design problems. He would focus completely at the job at hand and always came up with a complete solution. He has adapted to LED lighting technology and become a subject matter expert very quickly. He is extremely hands on and is very easy to get a long with. Chris is one of the most well rounded engineers I have ever met. His strong personality makes him one of the most likeable people to work with as well.”","Giancarlo Lujan “Chris is a very skilled, talented, and experienced engineer. When ever I came across very challenging issues and consulted him, he would always provide very insightful suggestions in addressing the problem. He has strong engineering fundamentals and one of the best in problem solving. He gives his all to work and is an exceptional team lead.”"]'] User: ['Don Sparrow', 'Experienced System Engineer with a demonstrated history of working in the information technology and services industry. Strong healthcare services professional skilled in Government, Customer Relationship Management (CRM), IT Strategy, Team Building and data analysis.', 'MITRE Corporation', 'MITRE Corporation', '[{"company":"MITRE Corporation","company_id":null,"location":"Windsor, MD","positions":[{"description":"","duration":"May 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"May 2019","subtitle":"MITRE Corporation","title":"Principal Systems Engineer"}],"url":""}]', '["Jamil Scott “I can\'t say enough good things about Don. He is an effective leader, and manager. I have worked on several projects with him. He is effective at giving clear direction and letting people accomplish their tasks. It is always a pleasure working for Don.”","Geoffrey Raines “Don has that rare combination of outstanding technical engineering skills combined with strong customer relationship acumen that makes for a successful project engagement. He is also a lot of fun to work with.”"]']### Assistant: The agent's job is to provide innovative IoT solutions, and today the user is reaching out to the agent because they need assistance in implementing IoT technology for their healthcare services.
### Human: Agent: ['Neil Solomon', 'I have worked for several years now in the Sales world. From Hospitality to College Admissions. I have found that i have grown alot from these expeirences. I think i am outgoing, professional, and a good sales person. Specialties: Sales, Marketing, Customer Service.', 'The Fanatic Group', 'The Fanatic Group', '[{"company":"The Fanatic Group","company_id":null,"location":"Edison NJ","positions":[{"description":"We Manufacture gift and novelty products for over 21,00 colleges and universities. Including high schools all over the country. All items are custom printed to order with no minimums. We Manufacture gift and novelty products for over 21,00 colleges and universities. Including high schools all over the country. All items are custom printed to order with no minimums.","duration":"Jun 2012 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Jun 2012","subtitle":"The Fanatic Group","title":"Director Of Retail Sales"}],"url":""},{"company":"Lynn University","company_id":"lynn-university","location":"","positions":[{"description":"Responsible for establishing and maintaining contact with prospective students throughout the admission cycle in a timely and professional manner via multiple modes of communication: in-person, telephone, and emailDuties include generating leads by contacting applicants, parents, school counselors and other officials, attending and assisting with admission events (i.e. open houses)Conduct and coordinate campus tours as neededManage recruitment for assigned region which includes extensive travel and ongoing communication with prospective students and applicantsRepresent Lynn University at college fairs, community outreach events and conferencesServe as an integral role in creating and executing recruitment strategy for assigned regionAttend yearly national conferences for better practices as well as serving on several committees at these conferences: entertainment committee, member relations committee, and professional development committee","duration":"Oct 2007 May 2012 4 years 8 months","duration_short":"4 years 8 months","end_date":"May 2012","start_date":"Oct 2007","subtitle":"Lynn University","title":"Admission Counselor"}],"url":"https://www.linkedin.com/company/lynn-university"},{"company":"The Breakers Hotel","company_id":null,"location":"","positions":[{"description":"• Helped, organized, planned, recommended site seeing opportunities, dining options, sports facilities, shopping areas and any other request that would provide a memorable stay with the hotel • Assisted hotel guests with any questions and inquiries they might have. • Welcomed all guests and escorted them to the front desk for check-in • Helped, organized, planned, recommended site seeing opportunities, dining options, sports facilities, shopping areas and any other request that would provide a memorable stay with the hotel • Assisted hotel guests with any questions and inquiries they might have. • Welcomed all guests and escorted them to the front desk for check-in","duration":"Jun 2007 Oct 2007 5 months","duration_short":"5 months","end_date":"Oct 2007","start_date":"Jun 2007","subtitle":"The Breakers Hotel","title":"Guest Relations Coordinator"}],"url":""},{"company":"Dolphin Stadium","company_id":null,"location":"","positions":[{"description":"• Served as a guest greeter during all Dolphin Stadium events• Assisted with all questions, concerns and any other game day situations• Monitored assigned sections and enforced policies and procedures • Served as a guest greeter during all Dolphin Stadium events• Assisted with all questions, concerns and any other game day situations• Monitored assigned sections and enforced policies and procedures","duration":"Sep 2006 Feb 2007 6 months","duration_short":"6 months","end_date":"Feb 2007","start_date":"Sep 2006","subtitle":"Dolphin Stadium","title":"Guest Services Assistant"}],"url":""},{"company":"Royalton Hotel","company_id":null,"location":"","positions":[{"description":"• Oversaw daily operations of housekeeping department in order to meet all Hotel standards and guidelines• Assisted in scheduling, training and development of all floor housekeep staff • Oversaw daily operations of housekeeping department in order to meet all Hotel standards and guidelines• Assisted in scheduling, training and development of all floor housekeep staff","duration":"Jun 2006 Aug 2006 3 months","duration_short":"3 months","end_date":"Aug 2006","start_date":"Jun 2006","subtitle":"Royalton Hotel","title":"Housekeeping Manager"}],"url":""},{"company":"Holiday Inn Express Hotel","company_id":null,"location":"","positions":[{"description":"• Responsible for checking in/checking out all guests in a timely and professional manner• Processed all payments according to established procedures • Responsible for checking in/checking out all guests in a timely and professional manner• Processed all payments according to established procedures","duration":"May 2005 Aug 2005 4 months","duration_short":"4 months","end_date":"Aug 2005","start_date":"May 2005","subtitle":"Holiday Inn Express Hotel","title":"Front Desk Agent"}],"url":""}]', '["Joseph S Pucci, CLU, CMSP, CVA, FSCP “Neil was always a good help to students like myself. I recommend him to anyone if they are looking for a strong work ethic and passion for his work”","Thomas W. Bruckman “Neil was always the first person to volunteer and the last person to leave! His dedication to his work was highly noticeable by our spikes in sales and satisfaction of all of his customers. In a sales role, there is no one better at what he does, than Neil!”"]'] User: ['Andrea Foley', 'I match healthcare providers with hospitals and communities that need them', 'Regional Recruiter at HealthTrust Workforce Solutions', 'HealthTrust Workforce Solutions', '[{"company":"HealthTrust Workforce Solutions","company_id":"healthtrust-workforce-solutions","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"HealthTrust Workforce Solutions","title":"Regional Recruiter"},{"description":"","duration":"Mar 2021 Jul 2021 5 months","duration_short":"5 months","end_date":"Jul 2021","start_date":"Mar 2021","subtitle":"HealthTrust Workforce Solutions","title":"Staffing Recruiter"}],"url":"https://www.linkedin.com/company/healthtrust-workforce-solutions"},{"company":"Curative","company_id":"curativetalent","location":null,"positions":[{"description":"","duration":"Aug 2019 Feb 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2021","start_date":"Aug 2019","subtitle":"Curative","title":"Recruiter"},{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"THMED, LLC","title":"Research"}],"url":"https://www.linkedin.com/company/curativetalent"},{"company":"Nordstrom","company_id":"nordstrom","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jul 2016 Aug 2019 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2019","start_date":"Jul 2016","subtitle":"Nordstrom","title":"Retail Sales Associate"}],"url":"https://www.linkedin.com/company/nordstrom"},{"company":"Dallas AFL-CIO","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Mar 2016 Jun 2016 4 months","duration_short":"4 months","end_date":"Jun 2016","start_date":"Mar 2016","subtitle":"Dallas AFL-CIO","title":"Political Director"}],"url":""},{"company":"Multiple Political Campaigns","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Sep 2011 Nov 2014 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2014","start_date":"Sep 2011","subtitle":"Multiple Political Campaigns","title":"Field Director"}],"url":""},{"company":"National Treasury Employees Union","company_id":"national-treasury-employees-union","location":"Washington, D.C.","positions":[{"description":"","duration":"Jan 2009 Jul 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2011","start_date":"Jan 2009","subtitle":"National Treasury Employees Union","title":"Project Field Organizer TSA Campaign"}],"url":"https://www.linkedin.com/company/national-treasury-employees-union"},{"company":"Colorado Coordinated Campaign","company_id":"colorado-coordinated-campaign","location":"Denver, CO","positions":[{"description":"","duration":"Dec 2007 Nov 2008 1 year","duration_short":"1 year","end_date":"Nov 2008","start_date":"Dec 2007","subtitle":"Colorado Coordinated Campaign","title":"Field Organizer"}],"url":"https://www.linkedin.com/company/colorado-coordinated-campaign"}]', '["Kelly Tracy “Andrea is focused and driven and professional. She was a fantastic organizer.”","Darrlynn Franklin “I have known Andrea Martin Foley in her role as the Campaign Director for the Alexandria Democratic Committee\'s Coordinated Campaign where she performed exemplary service. Whenever I called the Alexandria Democratic Committee office, Ms. Foley was always willing to help. She was a great resource during the 2012 General Election. Her expertise of the complex VAN on-line database which was used to access registered voter data and elections in the Commonwealth of Virginia was very helpful. Ms. Foley always displayed a professional demeanor and her organizational skills are unparalleled. Ms. Foley brings knowledge, skill, abilities and grace to any environment she is placed in and I highly recommend her.”"]']### Assistant: The agent's job is to match healthcare providers with hospitals and communities that need them. Today, the agent is reaching out to the user because they need to discuss potential job opportunities in the healthcare industry.
### Human: Agent: ['Darreck Lisle ∴', '• Leader of Information Technology Service Management (ITSM) professionals whose role is to ensure that information systems and services are delivering value to the business. • Achieving operational success in the delivery of ITIL Service Design, Transition, and Operations process disciplines and supporting tools. • Underpinning the development of a market/BU business planning initiatives that drive technical and organizational change achieving high performance service based solutions. • Developing and executing transformation programs within assigned functional group, facilitating delivery through business and customer change management resources (internal or external). • Partnering with client executives to diagnose and address people issues and/or risks, identifying and engaging appropriate HR and business resources. • Provide strategic counsel to executive client group with focus on cultural change, employee engagement and organization development. • Implementation of key service management programs and initiatives for assigned function/departments, including strategic change, performance management, and continual service improvement. • Sourced and recruited key practitioners rounding out teams with solid ITSM capabilities in support of mission effectiveness. • Takes pride in being a catalyst for honest conversations and culture change. • Experience operating within a matrixed, multi-site, multinational environments. Specialties: • ITSM evangelist and seasoned speaker • Demonstrated record of leading and implementing strategy and transformational change. • Ability to coach high performing teams and leaders across cultural and national lines of difference. • Track record in supporting business initiatives utilizing IT as an enabler to business value. • Mentoring service management professionals and customers.', 'MGR SR, ENGINEERING - Service Management & Application Support at Best Buy Enterprise Services Inc', 'Best Buy', '[{"company":"Best Buy","company_id":"best-buy","industry":"Retail","location":null,"positions":[{"description":"","duration":"Sep 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Best Buy","title":"MGR SR, ENGINEERING - Service Management & Application Support"},{"description":"","duration":"Feb 2013 Sep 2021 8 years 8 months","duration_short":"8 years 8 months","end_date":"Sep 2021","start_date":"Feb 2013","subtitle":"Best Buy Enterprise Services Inc","title":"Senior IT SERVICE MGR - Service Management and Operational Support"}],"url":"https://www.linkedin.com/company/best-buy"},{"company":"Bunker Labs Minneapolis","company_id":"bunkerlabsminneapolis","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Oct 2018 Sep 2021 3 years","duration_short":"3 years","end_date":"Sep 2021","start_date":"Oct 2018","subtitle":"Bunker Labs Minneapolis","title":"Member"}],"url":"https://www.linkedin.com/company/bunkerlabsminneapolis"},{"company":"Fenris Tours L.L.C","company_id":"fenristours","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Aug 2018 Sep 2021 3 years 2 months","duration_short":"3 years 2 months","end_date":"Sep 2021","start_date":"Aug 2018","subtitle":"Fenris Tours L.L.C","title":"Independent Business Owner"}],"url":"https://www.linkedin.com/company/fenristours"},{"company":"Learning Tree International","company_id":"learning-tree-international","location":"International","positions":[{"description":"","duration":"Jan 2006 May 2015 9 years 5 months","duration_short":"9 years 5 months","end_date":"May 2015","start_date":"Jan 2006","subtitle":"Learning Tree International","title":"Lead Instructor"}],"url":"https://www.linkedin.com/company/learning-tree-international"},{"company":"Process Service Management Corp","company_id":"process-service-management-corp","location":"Sioux City, Iowa Area, San Diego California","positions":[{"description":"","duration":"Feb 2004 Feb 2013 9 years 1 month","duration_short":"9 years 1 month","end_date":"Feb 2013","start_date":"Feb 2004","subtitle":"Process Service Management Corp","title":"Chief Information Officer / Service Delivery Executive"}],"url":"https://www.linkedin.com/company/process-service-management-corp"},{"company":"Aviva USA","company_id":"aviva-plc","location":"West Des Moines Iowa","positions":[{"description":"","duration":"May 2011 May 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2012","start_date":"May 2011","subtitle":"Aviva USA","title":"USA IT Configuration Manager"}],"url":"https://www.linkedin.com/company/aviva-plc"},{"company":"Celgene","company_id":"celgene","location":null,"positions":[{"description":"","duration":"Nov 2009 Dec 2009 2 months","duration_short":"2 months","end_date":"Dec 2009","start_date":"Nov 2009","subtitle":"Celgene","title":"PSMC - Senior Business Analysis"},{"description":"","duration":"Oct 2009 Dec 2009 3 months","duration_short":"3 months","end_date":"Dec 2009","start_date":"Oct 2009","subtitle":"Celgene","title":"PSMC - Configuration Process Developer"},{"description":"","duration":"Sep 2009 Oct 2009 2 months","duration_short":"2 months","end_date":"Oct 2009","start_date":"Sep 2009","subtitle":"Celgene","title":"PSMC - Current State Analysis"}],"url":"https://www.linkedin.com/company/celgene"},{"company":"Sanofi-Aventis","company_id":"sanofi","location":"Summit, NJ","positions":[{"description":"","duration":"May 2006 Dec 2006 8 months","duration_short":"8 months","end_date":"Dec 2006","start_date":"May 2006","subtitle":"Sanofi-Aventis","title":"Centralize Change Management Team (SME)"}],"url":"https://www.linkedin.com/company/sanofi"},{"company":"Kaiser Permanente","company_id":"kaiser-permanente","location":"Torrance, California","positions":[{"description":"","duration":"Jan 2005 Apr 2005 4 months","duration_short":"4 months","end_date":"Apr 2005","start_date":"Jan 2005","subtitle":"Kaiser Permanente","title":"Service Delivery Manager"}],"url":"https://www.linkedin.com/company/kaiser-permanente"},{"company":"EDS","company_id":"hewlett-packard-enterprise","location":"","positions":[{"description":"","duration":"Jan 2001 Oct 2004 3 years 10 months","duration_short":"3 years 10 months","end_date":"Oct 2004","start_date":"Jan 2001","subtitle":"EDS","title":"Senior Business Analysis"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"Peregrine Systems, Inc","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"","duration":"Apr 1998 Jan 1999 10 months","duration_short":"10 months","end_date":"Jan 1999","start_date":"Apr 1998","subtitle":"Peregrine Systems, Inc","title":"Program Manager"}],"url":""}]', '["Magnus Sundset “Darreck is a person easy to listen to in class and really delivers high qualitative ITIL knowledge from his own experience. I am confident that with Darrecks vast experience in IT Service Management, any organisation can benefit from his capabilities.”","Douglas Renze “I have worked with Darreck in his capacity as IT Configuration Manager at Aviva USA. Although the solution that Darreck has been architecting for us at Aviva is still in its early stages of implementation, it has already been invaluable to us in beginning to architect a monitoring solution for critical applications within the enterprise. Additionally, his knowledge of ITIL has been personally valuable to me over the past year as I\'ve extended my knowledge of ITIL processes.”"]'] User: ['David Farrell', 'David is an IT Service Management and ServiceNow expert. As a ServiceNow platform owner he has led the delivery of automated, lean processes, and improved user experiences. He is skilled at working in collaboration with global engineering, operations staff, and supplier teams to deliver continuous improvement. David has also worked across many industries delivering ITSM strategies and assessments. He excels in delivering broader IT improvements through project management (PMI and Agile PMI certified).', 'Director Of IT - Enterprise Applications at Mizuho', 'Mizuho', '[{"company":"Mizuho","company_id":"mizuho","industry":"Financial Services","location":"New York, New York, United States","positions":[{"description":"Platform Owner for ServiceNow, Sharepoint, Archer, Workday Platform Owner for ServiceNow, Sharepoint, Archer, Workday","duration":"May 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"May 2020","subtitle":"Mizuho","title":"Director Of IT - Enterprise Applications"}],"url":"https://www.linkedin.com/company/mizuho"},{"company":"Moody\'s Corporation","company_id":"moodys-corporation","location":"Greater New York City Area","positions":[{"description":"","duration":"Jan 2014 Mar 2020 6 years 3 months","duration_short":"6 years 3 months","end_date":"Mar 2020","start_date":"Jan 2014","subtitle":"Moody\'s Corporation","title":"VP - IT Service Management"}],"url":"https://www.linkedin.com/company/moodys-corporation"},{"company":"PA Consulting Group","company_id":"pa-consulting","location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2007 Jan 2014 7 years","duration_short":"7 years","end_date":"Jan 2014","start_date":"Feb 2007","subtitle":"PA Consulting Group","title":"IT Consultant"}],"url":"https://www.linkedin.com/company/pa-consulting"},{"company":"MWRA","company_id":null,"location":"","positions":[{"description":"","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"MWRA","title":"IT Project Manager"}],"url":""}]', '["LinkedIn User “I was David\'s line Manager at PA. David is an ITIL wizard and has an extensive track record of helping his clients implement service management. He has a strong work ethic and always delivers an A1 performance no matter what the task. In addition he\'s a fun team player to work with with a relaxed yet professional style.”","James Turner “David recently left PA and I\'m sorry to see him go. I\'ve worked with him on two projects and have been impressed with his work ethic, ability to communicate complex concepts and his commitment to helping clients. Good luck in the new job!”"]']### Assistant: The agent's job is to provide strategic counsel and implement key service management programs, while the user is reaching out to the agent because they need assistance in delivering continuous improvement and implementing lean processes in their IT Service Management.
### Human: Agent: ['Raymond Foss', 'Poet/Owner at Poetry Where You Live, 662 Shin Pond Road, Patten, ME 04765', 'Poet and Owner at Poetry Where You Live', 'Dollar General', '[{"company":"Dollar General","company_id":"dollar-general","industry":"Retail","location":"Patten, Maine","positions":[{"description":"","duration":"Jun 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Dollar General","title":"Assistant Manager"}],"url":"https://www.linkedin.com/company/dollar-general"},{"company":"Poetry Where You Live","company_id":null,"location":"","positions":[{"description":"Christian poet, with over 50,600 poems (as of 7/9/2019) Christian poet, with over 50,600 poems (as of 7/9/2019)","duration":"Apr 2000 - Present 21 years 8 months","duration_short":"21 years 8 months","end_date":"Present","start_date":"Apr 2000","subtitle":"Poetry Where You Live","title":"Poet and Owner"}],"url":""},{"company":"Town of Patten","company_id":null,"location":"Patten, Maine","positions":[{"description":"","duration":"Feb 2016 Apr 2019 3 years 3 months","duration_short":"3 years 3 months","end_date":"Apr 2019","start_date":"Feb 2016","subtitle":"Town of Patten","title":"Town Manager"}],"url":""},{"company":"PACE Career Academy Charter School","company_id":null,"location":"","positions":[{"description":"","duration":"2011 Jun 2013 2 years","duration_short":"2 years","end_date":"Jun 2013","start_date":"2011","subtitle":"PACE Career Academy Charter School","title":"Treasurer"}],"url":""},{"company":"Law Offices of Raymond A. Foss, PLLC","company_id":null,"location":"","positions":[{"description":"Solo practitioner, focused on children in family law matters; serving children’s legal interests and those of their parents; being their champion in the schools and in the courtroom. Solo practitioner, focused on children in family law matters; serving children’s legal interests and those of their parents; being their champion in the schools and in the courtroom.","duration":"May 2006 May 2013 7 years 1 month","duration_short":"7 years 1 month","end_date":"May 2013","start_date":"May 2006","subtitle":"Law Offices of Raymond A. Foss, PLLC","title":"Managing Member"}],"url":""},{"company":"Town of Pembroke","company_id":null,"location":null,"positions":[{"description":"Member of the advisory budget committee, which reviews the appropriations and warrant articles for the Town of Pembroke and for the Pembroke School District; duties resume in November 2009.","duration":"Nov 2008 Mar 2009 5 months","duration_short":"5 months","end_date":"Mar 2009","start_date":"Nov 2008","subtitle":"Town of Pembroke","title":"Member - Budget Committee"},{"description":"Review the Town and School District budgets","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"town of Pembroke","title":"budget committee"}],"url":""},{"company":"HEAR in New Hampshire","company_id":null,"location":"","positions":[{"description":"Board of Trustees member Board of Trustees member","duration":"2006 2008 2 years","duration_short":"2 years","end_date":"2008","start_date":"2006","subtitle":"HEAR in New Hampshire","title":"Trusteee"}],"url":""},{"company":"Wesley United Methodist Church","company_id":null,"location":"","positions":[{"description":"Perform all payroll, invoicing, and accounts payable functions; member of Finance Committee and Church Council. Perform all payroll, invoicing, and accounts payable functions; member of Finance Committee and Church Council.","duration":"Jan 2005 Dec 2007 3 years","duration_short":"3 years","end_date":"Dec 2007","start_date":"Jan 2005","subtitle":"Wesley United Methodist Church","title":"Church Treasurer"}],"url":""},{"company":"Stein, Volinsky and Callaghan","company_id":null,"location":"","positions":[{"description":"Researched legislative history of the Individuals with Disabilities Education Act (IDEA) for a 1st Circuit appeal brief on unilateral placement into private schools leading to the opinion, Greenland Sch. Dist. v. Amy N., 358 F.3d 150 (1st Cir. 2004). Researched legislative history, statutes, regulations, case law, and secondary sources of law on the IDEA for a 1st Circuit appeal brief on pro se representation by parents under the statute leading to the opinion, Maroni v. Pemi-Baker Reg. Sch. Dist., 346 F.3d 247 (1st Cir. 2003); researched the web and legal journals on education finance litigation and efforts to define a quality education.","duration":"Jan 2003 Aug 2003 8 months","duration_short":"8 months","end_date":"Aug 2003","start_date":"Jan 2003","subtitle":"Stein, Volinsky and Callaghan","title":"Summer Associate / Extern"}],"url":""},{"company":"University System of New Hampshire","company_id":null,"location":"","positions":[{"description":"Managed the development of the indirect cost calculation, the fringe benefits calculation Managed the development of the indirect cost calculation, the fringe benefits calculation","duration":"1995 2001 6 years","duration_short":"6 years","end_date":"2001","start_date":"1995","subtitle":"University System of New Hampshire","title":"Manager of Asset Management and Cost Analysis"}],"url":""},{"company":"University of New Hampshire","company_id":"university-of-new-hampshire","location":"","positions":[{"description":"Managed the development of the indirect cost calculation, managed the development of the fringe benefits calculation Managed the development of the indirect cost calculation, managed the development of the fringe benefits calculation","duration":"1993 1995 2 years","duration_short":"2 years","end_date":"1995","start_date":"1993","subtitle":"University of New Hampshire","title":"Manager of Asset Management and Cost Analysis"}],"url":"https://www.linkedin.com/company/university-of-new-hampshire"}]', '["Melissa Penson Mesa “Ray is always thoughtful and well-informed. He has a very calming influence on his fellow attorneys and clients.”","Deborah Mitchell “Ray was an exceptional student who always went out of his way to assist others. Ray made a significant contribution to my law school experience by providing his insight and perspective on a host of issues. Raymond has the intelligence and discipline to excel at any challenge.”"]'] User: ['Jennifer Weiss-Heery, CPA', 'Jennifer is a tax professional with over 15 years experience providing tax services to internationally mobile individuals and companies. She currently runs a small tax and accounting firm where she specializes in individual income tax services and accounting for small businesses.', 'Trusted Tax Advisor', 'Jennifer Weiss-Heery, CPA', '[{"company":"Jennifer Weiss-Heery, CPA","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2017 - Present 4 years 7 months","duration_short":"4 years 7 months","end_date":"Present","start_date":"Jan 2017","subtitle":"Jennifer Weiss-Heery, CPA","title":"Accountant"}],"url":""},{"company":"PwC","company_id":"pwc","location":"Charlotte, North Carolina Area","positions":[{"description":"As an engagement manager in PwC\'s Global Mobility IAS practice, I provided tax services for my clients and their cross-border employees, with a concentration in international tax planning and compliance services for inbound and outbound employees. Such services included:- Home and host country individual income tax filing requirements- Evaluating equity-based compensation plans- Permanent establishment risks- Global compensation reporting- Payroll reporting and withholding requirements- Cash flow management- Assignment cost management- Global mobility policy development and design- Tax efficient employment structures- Application of income tax treaty provisions- Foreign Bank and Financial Account informational reportingIn addition, I assisted clients in managing the tax administrative activities associated with large expatriate programs and coordinated PwC\'s network to provide superior services.","duration":"Aug 2011 Jan 2017 5 years 6 months","duration_short":"5 years 6 months","end_date":"Jan 2017","start_date":"Aug 2011","subtitle":"PwC","title":"CPA"}],"url":"https://www.linkedin.com/company/pwc"},{"company":"Ernst & Young","company_id":"ernstandyoung","location":"Charlotte, NC / Detroit, MI","positions":[{"description":"Broad range of accounting experience including, but not limited to, tax planning, compliance, advisory, and for individuals, partnerships, LLC\'s, corporations, and trusts.","duration":"Jan 2007 May 2011 4 years 5 months","duration_short":"4 years 5 months","end_date":"May 2011","start_date":"Jan 2007","subtitle":"Ernst & Young","title":"Tax Senior"}],"url":"https://www.linkedin.com/company/ernstandyoung"},{"company":"Soaring Eagle Casino & Resort","company_id":"soaring-eagle-casino-&-resort","location":"","positions":[{"description":"Dealer","duration":"2003 2006 3 years","duration_short":"3 years","end_date":"2006","start_date":"2003","subtitle":"Soaring Eagle Casino & Resort","title":"Table Games"}],"url":"https://www.linkedin.com/company/soaring-eagle-casino-&-resort"}]', '["“Jennifer completed my 2016 personal tax return. She was quick, responsive, and extremely helpful throughout the entire process. Jennifer has a vast amount of knowledge and experience in the field. I would highly recommend Jennifer to anyone looking for assistance with filing taxes!”","“I had the pleasure of working with Jennifer for the past several years on various payroll/payroll tax issues for our International Mobility employee population. She was fantastic to work with and proved to be an invaluable advisor and mentor for the endless array of complex situations I faced regarding International taxation. Jennifer is organized and proactive and always provided me with top-notch customer service! I highly recommend Jennifer without hesitation; she is truly the ultimate professional!”"]']### Assistant: The agent's job is to provide tax and accounting services, and today, the agent is reaching out to the user because they need assistance with individual income tax filing and accounting for their small business.
### Human: Agent: ['Christopher "Topher" White', 'Objective: Seeking a senior position managing people, products, or programs in technology, cloud, operations, infrastructure, technology services, or managed IT. I want to solve hard problems alongside smart people. Summary: Experienced technology manager who has worked in all phases of IT, from product management and architecture to development to operations. Strong people and program management background, especially in the areas of datacenter, infrastructure, and operations. Experience executing high-visibility events (e.g., Oscars.com). Experience with operating infrastructure at scale (e.g., Hewlett-Packard’s public cloud). Skilled and experienced public speaker and presenter. Team player looking for a challenge. Attributes: Execution Oriented Bias for Action Customer Focus Team Builder Strategic Vision Achieves Through Others Key skills: Operations, datacenter, infrastructure, systems engineering, cloud architecture, cloud infrastructure, cloud operations, managing multiple teams, managing remote / geo-diverse teams, managing managers, staff development, program oversight, program management, service architecture, product / service development, resource management.', "Site Reliability Engineering Manager at Nordstrom We're Hiring!", 'Nordstrom', '[{"company":"Nordstrom","company_id":"nordstrom","industry":"Retail","location":"Greater Seattle Area","positions":[{"description":"Excited to be here. More to come! Excited to be here. More to come!","duration":"Aug 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Aug 2020","subtitle":"Nordstrom","title":"Site Reliability Engineering Manager"}],"url":"https://www.linkedin.com/company/nordstrom"},{"company":"Varian Medical Systems","company_id":"varian-medical-systems","location":"","positions":[{"description":"","duration":"Feb 2020 Aug 2020 7 months","duration_short":"7 months","end_date":"Aug 2020","start_date":"Feb 2020","subtitle":"Varian Medical Systems","title":"Consultant, Cloud Development and Operations"}],"url":"https://www.linkedin.com/company/varian-medical-systems"},{"company":"Oracle","company_id":"oracle","location":"Greater Seattle Area","positions":[{"description":"","duration":"Apr 2018 Nov 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Nov 2019","start_date":"Apr 2018","subtitle":"Oracle","title":"Senior Software Development Manager"}],"url":"https://www.linkedin.com/company/oracle"},{"company":"Nokia","company_id":null,"location":"Greater Seattle Area","positions":[{"description":"","duration":"Oct 2017 Apr 2018 7 months","duration_short":"7 months","end_date":"Apr 2018","start_date":"Oct 2017","subtitle":"Nokia","title":"Telco Cloud Architect"}],"url":""},{"company":"Hewlett Packard Enterprise / DXC Technology","company_id":null,"location":"Greater Seattle Area","positions":[{"description":"","duration":"Mar 2016 Oct 2017 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2017","start_date":"Mar 2016","subtitle":"Hewlett Packard Enterprise / DXC Technology","title":"Director, Virtual Private Cloud"}],"url":""},{"company":"Hewlett-Packard","company_id":"hewlett-packard-enterprise","location":null,"positions":[{"description":"","duration":"Dec 2013 Mar 2016 2 years 4 months","duration_short":"2 years 4 months","end_date":"Mar 2016","start_date":"Dec 2013","subtitle":"Hewlett-Packard","title":"Director, Cloud Architecture and Operations"},{"description":"","duration":"Apr 2012 Dec 2013 1 year 9 months","duration_short":"1 year 9 months","end_date":"Dec 2013","start_date":"Apr 2012","subtitle":"Hewlett-Packard","title":"Operations Manager, Cloud Services"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"Disney Connected and Advanced Technologies","company_id":"disney-parks-experiences-products","location":"","positions":[{"description":"","duration":"Nov 2005 Jan 2012 6 years 3 months","duration_short":"6 years 3 months","end_date":"Jan 2012","start_date":"Nov 2005","subtitle":"Disney Connected and Advanced Technologies","title":"Senior Manager, Systems Engineering"}],"url":"https://www.linkedin.com/company/disney-parks-experiences-products"},{"company":"AT&T Wireless Services","company_id":"att","location":null,"positions":[{"description":"","duration":"Apr 2001 Nov 2005 4 years 8 months","duration_short":"4 years 8 months","end_date":"Nov 2005","start_date":"Apr 2001","subtitle":"AT&T Wireless Services","title":"Director, Technology Architecture"},{"description":"","duration":"Oct 2000 Aug 2001 11 months","duration_short":"11 months","end_date":"Aug 2001","start_date":"Oct 2000","subtitle":"AT&T Wireless Services","title":"Internet Strategist - ATTWireless.com"},{"description":"","duration":"Oct 1998 Oct 2000 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2000","start_date":"Oct 1998","subtitle":"AT&T Wireless Services","title":"Internet Architect & Technology Leader"},{"description":"","duration":"May 1997 Oct 1998 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 1998","start_date":"May 1997","subtitle":"AT&T Wireless Services","title":"Data Center Operations Manager"},{"description":"","duration":"Apr 1996 May 1997 1 year 2 months","duration_short":"1 year 2 months","end_date":"May 1997","start_date":"Apr 1996","subtitle":"AT&T Wireless Services","title":"Senior Database Administrator"}],"url":"https://www.linkedin.com/company/att"},{"company":"Analysts International Corporation (AIC)","company_id":"analysts-international-corporation-aic-","location":"Kirland, WA","positions":[{"description":"","duration":"Aug 1993 Apr 1996 2 years 9 months","duration_short":"2 years 9 months","end_date":"Apr 1996","start_date":"Aug 1993","subtitle":"Analysts International Corporation (AIC)","title":"Technical Consultant, Database Administrator"}],"url":"https://www.linkedin.com/company/analysts-international-corporation-aic-"},{"company":"GTECH","company_id":"igt","location":"West Greenwich, Rhode Island","positions":[{"description":"","duration":"May 1990 Jul 1993 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jul 1993","start_date":"May 1990","subtitle":"GTECH","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/igt"}]', '["Ulf Baumann “Topher is an outstanding leader. He is very clear on priorities, critical path and realistic expectations. When it comes to thinking about complex issues until the root cause is understood, Topher is the man. He builds strong teams and has a special ability to assign the right tasks to the right people so that they can excel at their work and stay motivated.”","Craig Sayler “Topher is a integral part of the HPE Helion executive team. His leadership and professional manner is well respected in the HPE Helion Team. His personable demeanor and integrity is a testament to his hard work and dedication to excellence. ”"]'] User: ['Anil Kumar Yadav', 'Services Practice Leader, Data & Artificial Intelligence Specialties: Data, Artificial Intelligence, Global Delivery, IT Consulting for Fortune 1000', 'Worldwide Lead, Remote Delivery Centers', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Microsoft","title":"Worldwide Leader, Remote Delivery Centers"},{"description":"","duration":"Jul 2020 Oct 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2021","start_date":"Jul 2020","subtitle":"Microsoft","title":"Director, National Customer Engineering, Microsoft US"},{"description":"","duration":"Jan 2018 Jul 2020 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2020","start_date":"Jan 2018","subtitle":"Microsoft","title":"Services Practice Leader, Data and AI, Americas"},{"description":"","duration":"Mar 2016 Dec 2018 2 years 10 months","duration_short":"2 years 10 months","end_date":"Dec 2018","start_date":"Mar 2016","subtitle":"Microsoft","title":"Director, Data Insights Domain, Enterprise Services, Americas"},{"description":"","duration":"Jan 2015 Mar 2016 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2016","start_date":"Jan 2015","subtitle":"Microsoft","title":"Director, Global Delivery- Americas"},{"description":"","duration":"Apr 2011 Jan 2015 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jan 2015","start_date":"Apr 2011","subtitle":"Microsoft","title":"Director Sales Excellence, West Region"},{"description":"","duration":"Oct 2005 Mar 2011 5 years 6 months","duration_short":"5 years 6 months","end_date":"Mar 2011","start_date":"Oct 2005","subtitle":"Microsoft","title":"Services Director, Financial Services Group"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Syntel, Inc.","location":"San Francisco Bay Area","positions":[{"description":"","duration":"1998 2005 7 years","duration_short":"7 years","end_date":"2005","start_date":"1998","subtitle":"Syntel, Inc.","title":"Director"}],"url":""},{"company":"UTI Securities (Standard Chartered Capital Markets)","company_id":"uti-securities","location":"Mumbai Area, India","positions":[{"description":"","duration":"Jun 1994 Apr 1998 3 years 11 months","duration_short":"3 years 11 months","end_date":"Apr 1998","start_date":"Jun 1994","subtitle":"UTI Securities (Standard Chartered Capital Markets)","title":"AVP"}],"url":"https://www.linkedin.com/company/uti-securities"},{"company":"Maruti Suzuki India Limited","company_id":"maruti-udyog-limited","location":"Gurgaon, India","positions":[{"description":"","duration":"Jun 1989 Jun 1992 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jun 1992","start_date":"Jun 1989","subtitle":"Maruti Suzuki India Limited","title":"Executive"}],"url":"https://www.linkedin.com/company/maruti-udyog-limited"}]', '["Frank Lee “I highly recommend Anil Kumar. My relationship with Anil Kumar has been invaluable over the past years in his various roles, and will be for years to come. ”","Nick Dewan “I have had the pleasure of working with Anil as my Microsoft Account Manager to deliver turnkey solutions for a financial services organization. As a vendor focused on delivering turnkey software solutions, he was incredibly creative in managing the offshore resources and bringing his subject market experts from the local offices to deliver a product that delivered exactly what the business needed. I have to commend Anil for his attention to detail, bring the right resources to bear and delivering a solution that turned out to be \'just what the doctor ordered\'. ”"]']### Assistant: The agent's job is to manage people, products, or programs in technology, cloud, operations, infrastructure, or managed IT, and today the user is reaching out to the agent because they need assistance with data and artificial intelligence services for a Fortune 1000 company.
### Human: Agent: ['David Krula', 'Results driven Program / Project Manager.A "Take Charge" leader of international technical cross functional teams. Expertise includes: requirements planning, schedule creation, cost estimation, budget setting, spending forecast, Business Case and ROI analysis\' and risk mitigation (planning and execution). Assembles project teams, secures resources, tracks and monitors progress, reports performance to plan (progress and spend), team leader for issue resolution, creation of action and recovery plans. Actively manages projects to plan of record for requirements, schedule and budget.Career Experiences- Project leader for development of high tech products.- Project Manager for advanced security panel systems and sensors.- Developed high performance, low cost wireless wireless, security and data storage products. - Research and development of advanced wireless technologies and components- Managed a R&D center inclusive of product design, lab product test and documentation control.Specialties: Project / Program ManagementProject LeaderEngineering ManagementManagement RepresentativePlanning, scheduling, coordination, budgeting, forecasting, execution, tracking, reporting, risk assessment and mitigation.Transfer New Products into Production', 'Engineering Lab Manager at Flux Power', 'Flux Power', '[{"company":"Flux Power","company_id":"flux-power","industry":"Electrical/Electronic Manufacturing","location":null,"positions":[{"description":"","duration":"Jul 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Jul 2019","subtitle":"Flux Power","title":"Engineering Lab Manager"},{"description":"","duration":"Jul 2019 Jul 2019 1 month","duration_short":"1 month","end_date":"Jul 2019","start_date":"Jul 2019","subtitle":"Flux Power","title":"Engineering Lab Manager"},{"description":"","duration":"Jan 2019 Jul 2019 7 months","duration_short":"7 months","end_date":"Jul 2019","start_date":"Jan 2019","subtitle":"Flux Power","title":"Project Manager"}],"url":"https://www.linkedin.com/company/flux-power"},{"company":"Nortek Security and Control","company_id":null,"location":"Carlsbad, Ca","positions":[{"description":"Took control over a \\"troubled\\" redesign of the company’s flagship product. Created and orchestrated mitigation planning with new schedule. With daily oversight was successful at reducing launch date by two months from the original schedule.Senior Program Manager leading diverse engineering team in the advanced development of light commercial and premier home security systems with emphasis upon state of the art wireless radio technologies. Assembled teams, planned and managed the development, test and release of advanced security panels, radios and sensors. Directed and oversaw the production implementation of new control panel and five accessories modules. Coordinated with multiple development partners the design, test and launch of a dual frequency, dual protocol security radio. Directed the acquisition and customization of a 3rd party wired security system. Planned, directed and managed the development of a wireless security transceiver and set of three cellular radios for the North American markets. Program Manager and Project Engineer for the development of an ultra-secure, state-of-the-art control panel using multi-level security and authentication for security panel, integrated cellular radios and secure sensorsProgram Manager with control and oversite of the development and test of an AWS authentication server.","duration":"Mar 2013 Dec 2018 5 years 10 months","duration_short":"5 years 10 months","end_date":"Dec 2018","start_date":"Mar 2013","subtitle":"Nortek Security and Control","title":"Senior Program Manager and Project Manager"}],"url":""},{"company":"Qualcomm","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"Assembled plans and managed bring up of next generation modem and application processor chips. Oversaw debug, test and optimization of new chips within three test platforms: Stretch board, Smart Phone and Tablet.Directed final qualification and launch of a state-of-the-art wireless modem and a quad-core application processor. Assembled plans and managed bring up of next generation modem and application processor chips. Oversaw debug, test and optimization of new chips within three test platforms: Stretch board, Smart Phone and Tablet.Directed final qualification and launch of a state-of-the-art wireless modem and a quad-core application processor.","duration":"Jun 2012 Mar 2013 10 months","duration_short":"10 months","end_date":"Mar 2013","start_date":"Jun 2012","subtitle":"Qualcomm","title":"Sr. Program Manager"}],"url":""},{"company":"Kyocera Communications Incorp","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"Directed SW, HW and Mech. design activities, coordinated product qualifications and transfer into manufacturing.Responsibilities: planning, scheduling, budgeting, monitoring of development, oversight of execution and product ROI.Managed cost reductions and redesign of wireless handset components and wireless handset accessories.R&D Program Manager of numerous projects of advanced wireless and handset technologies.Program Manager for design of a radiation detecting handset with responsibly for the oversite of five subcontractors.","duration":"Apr 2004 Feb 2012 7 years 11 months","duration_short":"7 years 11 months","end_date":"Feb 2012","start_date":"Apr 2004","subtitle":"Kyocera Communications Incorp","title":"Senior Staff Program Manager - Project Lead"}],"url":""},{"company":"Cubic Defense Systems Inc","company_id":null,"location":"","positions":[{"description":"Analyzed operational and functional implementation of a universal Common Data Link System (CDL-S) and a dedicated Tactical Communications Data Link (TCDL). Created signal flow block diagrams with descriptions for each block function.Analyzed and compared requirements for seven planned wireless data link products. Defined a modularization of existing functional blocks resulting in a strategy for efficient reuse of hardware, software and firmware designs. Analyzed operational and functional implementation of a universal Common Data Link System (CDL-S) and a dedicated Tactical Communications Data Link (TCDL). Created signal flow block diagrams with descriptions for each block function.Analyzed and compared requirements for seven planned wireless data link products. Defined a modularization of existing functional blocks resulting in a strategy for efficient reuse of hardware, software and firmware designs.","duration":"Feb 2004 Apr 2004 3 months","duration_short":"3 months","end_date":"Apr 2004","start_date":"Feb 2004","subtitle":"Cubic Defense Systems Inc","title":"Electronic Systems Engineering, Technical Contractor"}],"url":""},{"company":"OnStream Media Inc","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"Directed restart and setup of a manufacturing plant including installation and restart of product design and engineering. Applied a unique servo tracking pattern resulting in doubling storage capacity without adding product costs.Invented and developed a novel and advanced product family using non-standard components and statistical tolerances.Design and developed new industry standard magnetic media storage products featuring innovative concepts and components.Developed lab test equipment featuring electronic, electro-mechanical, mechanical, magnetic and software technologies.Created and maintained engineering and manufacturing documentation: specifications, BOMs and oversaw change management.","duration":"Jan 1998 Dec 2003 6 years","duration_short":"6 years","end_date":"Dec 2003","start_date":"Jan 1998","subtitle":"OnStream Media Inc","title":"Senior Manager"}],"url":""}]', '["Mike McDonough “I had the privilege of working with Dave for quite a few years. He is the ultimate team player who helped others be successful around him. He is extremely well-organized, focused and adaptable. It was a pleasure working with Dave”","LinkedIn User “It was an absolute pleasure to work with and get to know Dave at Nortek. He was always a friendly face in the office and a hard worker on our team. He works tirelessly to understand what he may not know and is willing to learn new methods, tools, and processes to get the job done. I hope to work with Dave again in the future and see what new knowledge he can bring to the team.”"]'] User: ['Hank Rocker', 'Please do not add me if your only interest is to sell me something. I am on here to connect with others in my industries or who have similar interests, not to be solicited.Specialties: Purchasing, Industrial Safety and Health, Computer Networking, Windows 2000, Windows XP, Windows 7, PC Repair, Small - Medium Business Operations, Accounting, Human Resources, Human Ecology, POS Systems', 'H. Rocker Consulting, leaders in layer 1 networking and security camera installations.', 'H. Rocker Consulting, LLC', '[{"company":"H. Rocker Consulting, LLC","company_id":"h-rocker-consulting-llc","industry":"Information Technology and Services","location":"South Florida","positions":[{"description":"Installing and maintaining computer networks for home and small business. CCTV and security camera installation and maintenance, custom built solutions for every situation. Installing and maintaining computer networks for home and small business. CCTV and security camera installation and maintenance, custom built solutions for every situation.","duration":"1995 - Present 26 years","duration_short":"26 years","end_date":"Present","start_date":"1995","subtitle":"H. Rocker Consulting, LLC","title":"Owner / Operator"}],"url":"https://www.linkedin.com/company/h-rocker-consulting-llc"},{"company":"Margate Fire Rescue Community Emergency Response Team","company_id":"margate-fire-rescue-community-emergency-response-team","location":"Margate, Florida","positions":[{"description":"CERT training promotes a partnering effort between emergency services and the people they serve. The goal is for emergency personnel to train members of the community in basic response skills. CERT members are then integrated into the emergency response capability in their area. CERT members assist others by applying the basic response and organizational skills they learn during training. These skills can help sustain lives following a disaster until help arrives. CERT members also help out their community by volunteering for projects that improve community emergency preparedness.CERT is about readiness, people helping people, rescuer safety, and doing the greatest good for the greatest number. CERT is a positive and realistic approach to emergency and disaster situations where citizens will be initially on their own and their actions can make a difference.","duration":"Jun 2008 - Present 13 years 4 months","duration_short":"13 years 4 months","end_date":"Present","start_date":"Jun 2008","subtitle":"Margate Fire Rescue Community Emergency Response Team","title":"Program Chief and Lead Instructor"}],"url":"https://www.linkedin.com/company/margate-fire-rescue-community-emergency-response-team"},{"company":"Florida Welding Fabricators & Erectors, Inc.","company_id":"florida-welding-fabricators-&-erectors-inc.","location":"Pompano Beach, Florida","positions":[{"description":"Serving South East Florida and the Caribbean Islands since 1973, Florida Welding Fabricators & Erectors, Inc.’s home office and fabrication shop is located in Pompano Beach, Florida.As one of the largest fabricators and erectors in Florida, we can provide a more cost effective, time saving erection of your structure. Serving South East Florida and the Caribbean Islands since 1973, Florida Welding Fabricators & Erectors, Inc.’s home office and fabrication shop is located in Pompano Beach, Florida.As one of the largest fabricators and erectors in Florida, we can provide a more cost effective, time saving erection of your structure.","duration":"Oct 2002 Jul 2021 18 years 10 months","duration_short":"18 years 10 months","end_date":"Jul 2021","start_date":"Oct 2002","subtitle":"Florida Welding Fabricators & Erectors, Inc.","title":"Director of Operations"}],"url":"https://www.linkedin.com/company/florida-welding-fabricators-&-erectors-inc."},{"company":"Crestwood at Carolina Condo Association","company_id":null,"location":"Margate, Florida","positions":[{"description":"Budgets, dealing with contractors, negotiating contracts Budgets, dealing with contractors, negotiating contracts","duration":"2005 Dec 2009 4 years","duration_short":"4 years","end_date":"Dec 2009","start_date":"2005","subtitle":"Crestwood at Carolina Condo Association","title":"Treasurer"}],"url":""},{"company":"Office to Go","company_id":"office-to-go","location":"Coral Springs, Florida","positions":[{"description":"Assistant call center manager, field service technician Assistant call center manager, field service technician","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"Office to Go","title":"Technician"}],"url":"https://www.linkedin.com/company/office-to-go"}]', '["Alex Leonardo “Hank is very aware about the challenages of managing an association. He has the experience to assess and coordinate various quotes for a repair project (e.g. roof, painting, etc), if needed. Additionally, he pays attention to detail which makes him very effective in managing the the association\'s budget.”","Jack N. “Hank was my go to guy on any technical related needs from pulling cable to building or fixing my home PCs. He always delivered fast and reliable results when I needed them. My only complaint was that he moved to Florida and I could no longer use his services.”"]']### Assistant: The agent's job is to offer consulting services in layer 1 networking and security camera installations. Today, the agent is reaching out to the user because they need assistance with installing and maintaining computer networks for their small business.
### Human: Agent: ['Cassandra Kisiah', 'With more than 9 years of combined experience in leadership and office administrative roles, I am adept in providing structure & organization to a company as well as adapting to a fast-passed environment. I excel in promoting a fun work environment while simultaneously producing desired results.', 'Executive Assistant at Harker', 'Harker', '[{"company":"Harker","company_id":"harkercc","industry":"Construction","location":"Charlotte, North Carolina Area","positions":[{"description":"","duration":"Dec 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Dec 2019","subtitle":"Harker","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/harkercc"},{"company":"Carolina Environmental Response Team, INC","company_id":null,"location":"Charlotte, North Carolina","positions":[{"description":"","duration":"Oct 2019 Dec 2019 3 months","duration_short":"3 months","end_date":"Dec 2019","start_date":"Oct 2019","subtitle":"Carolina Environmental Response Team, INC","title":"Executive Office Manager"}],"url":""},{"company":"Carolina Enviromental Response Team, INC","company_id":null,"location":"Charlotte, North Carolina Area","positions":[{"description":"","duration":"Jan 2019 Oct 2019 10 months","duration_short":"10 months","end_date":"Oct 2019","start_date":"Jan 2019","subtitle":"Carolina Enviromental Response Team, INC","title":"Sales Manager"}],"url":""},{"company":"Carolina Environmental Response Team, INC","company_id":null,"location":"Charlotte, North Carolina Area","positions":[{"description":"","duration":"May 2016 Jan 2019 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2019","start_date":"May 2016","subtitle":"Carolina Environmental Response Team, INC","title":"Office Manager"}],"url":""},{"company":"Verizon","company_id":"verizon","location":null,"positions":[{"description":"","duration":"Dec 2014 Jan 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jan 2016","start_date":"Dec 2014","subtitle":"Verizon","title":"Administrative Assistant"},{"description":"","duration":"Jan 2013 Dec 2014 2 years","duration_short":"2 years","end_date":"Dec 2014","start_date":"Jan 2013","subtitle":"Verizon","title":"Solutions Manager"},{"description":"","duration":"Apr 2010 Jan 2013 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jan 2013","start_date":"Apr 2010","subtitle":"Verizon","title":"Solutions Specialist"}],"url":"https://www.linkedin.com/company/verizon"},{"company":"HealthCare Partners, New York","company_id":"healthcarepartners","location":"Greater New York City Area","positions":[{"description":"","duration":"Sep 2008 Apr 2009 8 months","duration_short":"8 months","end_date":"Apr 2009","start_date":"Sep 2008","subtitle":"HealthCare Partners, New York","title":"Ambassador Services & Senior Class Coordinator"}],"url":"https://www.linkedin.com/company/healthcarepartners"},{"company":"East Wind Long Island","company_id":"east-wind-long-island","location":null,"positions":[{"description":"","duration":"Mar 2007 Aug 2008 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2008","start_date":"Mar 2007","subtitle":"East Wind Long Island","title":"Banquet Sales Manager"},{"description":"","duration":"Jan 2007 Mar 2007 3 months","duration_short":"3 months","end_date":"Mar 2007","start_date":"Jan 2007","subtitle":"East Wind Long Island","title":"Office Manager"},{"description":"","duration":"May 2005 Jan 2007 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 2007","start_date":"May 2005","subtitle":"East Wind Long Island","title":"Banquet Waiter"}],"url":"https://www.linkedin.com/company/east-wind-long-island"},{"company":"Morale, Welfare & Recreation (MWR) Naval Base Kitsap","company_id":null,"location":"Bremerton, WA","positions":[{"description":"","duration":"Sep 2006 Jan 2007 5 months","duration_short":"5 months","end_date":"Jan 2007","start_date":"Sep 2006","subtitle":"Morale, Welfare & Recreation (MWR) Naval Base Kitsap","title":"Special Events & Sponsorship Coordinator- Internship"}],"url":""}]', '["Celeste Orr “I had the pleasure of working with Kasandra at Verizon. Cassandra had a great sense of taking care of customers as well as her team members.She is a motivated business professional that consistently produced strong results and high potential sales teams.”","Carlo Cerra “I\'ve worked with Cassandra as a peer at Verizon. With our time working together, Cassandra was articulate, always followed through with any project that was thrown her way, and was excited to take on any new tasks. It was an absolute pleasure working with her and any company would be honored to have her on thier team.”"]'] User: ['Emily Barthol', 'Event Professional with varied background including team management, human resources, and finance.', "Sales Manager, Grocery Direct at Jeni's Splendid Ice Creams", "Jeni's Splendid Ice Creams", '[{"company":"Jeni\'s Splendid Ice Creams","company_id":"jenisicecreams","industry":"Food and Beverage Manufacturing","location":null,"positions":[{"description":"","duration":"Dec 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Dec 2020","subtitle":"Jeni\'s Splendid Ice Creams","title":"Sales Manager, Grocery Direct"},{"description":"","duration":"Mar 2020 Dec 2020 10 months","duration_short":"10 months","end_date":"Dec 2020","start_date":"Mar 2020","subtitle":"Jeni\'s Splendid Ice Creams","title":"Customer Support Specialist"}],"url":"https://www.linkedin.com/company/jenisicecreams"},{"company":"Jorgensen Farms","company_id":"jorgensen-farms-llc","location":"Columbus, Ohio Area","positions":[{"description":"CUSTOMER SERVICE Greet guests, handle inquiries, and provide informative, fun facility toursFacilitate event sales by communicating with all prospective special event clients via email, by phone, and in person to explain venue services and guide clients through the contract processOFFICE MANAGEMENTMaintain cleanliness of and facilitate maintenance for guest spaces and kitchenManage procurement and inventory for office and telecommunication suppliesAdministrate in-house event software and GSuite for office staffHandle timely invoicing for approximately 200 event clients annuallyUtilize QuickBooks for managing bookkeeping data and Accounts PayableHUMAN RESOURCESRecruiting, interviewing, writing job descriptions and employee orientationOngoing employee support and file maintenance for 65 staff membersAdministrate and troubleshoot timekeeping and payroll systemsCreate and analyze labor reportsDevelop and distribute company policies with CEO and legal counselCollaborate with team members to evaluate processes and complete projects","duration":"Jul 2014 Mar 2020 5 years 9 months","duration_short":"5 years 9 months","end_date":"Mar 2020","start_date":"Jul 2014","subtitle":"Jorgensen Farms","title":"Office Manager"}],"url":"https://www.linkedin.com/company/jorgensen-farms-llc"},{"company":"NorthPointe Hotel and Conference Center","company_id":null,"location":"Lewis Center, Ohio","positions":[{"description":"Collaborating with clients and NorthPointe\'s Event Team to create and execute amazing onsite weddings and special events!My position involved leading a team of professional servers and bartenders to carry out event orders; creating and communicating team member schedules; coordinating with other departments to ensure proper event preparation and execution; conducting employee reviews; developing and implementing employee training and on-boarding processes; and interviewing and hiring team members.","duration":"Apr 2013 Jul 2014 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jul 2014","start_date":"Apr 2013","subtitle":"NorthPointe Hotel and Conference Center","title":"Catering Events Manager"}],"url":""},{"company":"NorthPointe Hotel & Conference Center","company_id":null,"location":"Lewis Center, Ohio","positions":[{"description":"Assisting the Catering Department with planning and execution of onsite weddings and social events Assisting the Catering Department with planning and execution of onsite weddings and social events","duration":"Aug 2012 Apr 2013 9 months","duration_short":"9 months","end_date":"Apr 2013","start_date":"Aug 2012","subtitle":"NorthPointe Hotel & Conference Center","title":"Catering Sales Coordinator"}],"url":""},{"company":"Aramark","company_id":null,"location":"Greater Columbus Convention Center","positions":[{"description":"","duration":"Sep 2012 Dec 2012 4 months","duration_short":"4 months","end_date":"Dec 2012","start_date":"Sep 2012","subtitle":"Aramark","title":"Hospitality Intern"}],"url":""},{"company":"Macy\'s","company_id":"macy","location":"","positions":[{"description":"","duration":"Nov 2010 Aug 2012 1 year 10 months","duration_short":"1 year 10 months","end_date":"Aug 2012","start_date":"Nov 2010","subtitle":"Macy\'s","title":"Gift Registry Consultant"}],"url":"https://www.linkedin.com/company/macy"},{"company":"Snowville Creamery","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2010 Mar 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2012","start_date":"Oct 2010","subtitle":"Snowville Creamery","title":"Member of Tasting Team"}],"url":""},{"company":"Courtyard by Marriott at the Columbus Airport","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2011 Sep 2011 4 months","duration_short":"4 months","end_date":"Sep 2011","start_date":"Jun 2011","subtitle":"Courtyard by Marriott at the Columbus Airport","title":"Sales Intern"}],"url":""},{"company":"MassMutual and Lehigh Valley Financial Groups","company_id":"massmutual-greater-philadelphia","location":"Center Valley, PA","positions":[{"description":"","duration":"Jan 2008 Aug 2010 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2010","start_date":"Jan 2008","subtitle":"MassMutual and Lehigh Valley Financial Groups","title":"Financial Advisor"}],"url":"https://www.linkedin.com/company/massmutual-greater-philadelphia"},{"company":"Quilter\'s Paradise","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2000 Dec 2007 8 years","duration_short":"8 years","end_date":"Dec 2007","start_date":"Jan 2000","subtitle":"Quilter\'s Paradise","title":"Technical Assistant"}],"url":""},{"company":"Lehigh University","company_id":"lehigh-university","location":"","positions":[{"description":"","duration":"Sep 2005 Jul 2006 11 months","duration_short":"11 months","end_date":"Jul 2006","start_date":"Sep 2005","subtitle":"Lehigh University","title":"Research Assistant, Psychology Department"}],"url":"https://www.linkedin.com/company/lehigh-university"},{"company":"Halsey Farm","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2000 Apr 2005 5 years 1 month","duration_short":"5 years 1 month","end_date":"Apr 2005","start_date":"Apr 2000","subtitle":"Halsey Farm","title":"Sales Associate"}],"url":""}]', '["Dr. Nicole Muschett, DC “Emily is very good at what she does. She took time to explian everything over and over again until we got it. She also checks up on us to make sure there are no questions and to see that we are on track. I would highly recommend her as a financila planner.”","Sarah Bombard “Emily is patient, thorough in her research, and dedicated to finding the right financial services for her clients. I\'m always impressed by her willingness to learn, as well as her passion for having the product match the need.”"]']### Assistant: The agent's job is to provide structure and organization to a company while promoting a fun work environment, and today the user is reaching out to the agent because they need assistance in event planning and team management for an upcoming project.
### Human: Agent: ['Carolyn Frost', 'Carolyn Frost is an accomplished project manager with experience in events management, marketing communications, human resource management, and aerospace aftermarket. She has an extensive background in staff development, training, process improvement, and customer relationship management. Carolyn is an agile team player with a strong commitment to and sense of ownership for company growth while developing efficiencies and watching out for its bottom line.Top 10 CliftonStrengths: Ideation, Input, Learner, Achiever, Intellection, Responsibility, Arranger, Individualization, Strategic, Connectedness.', 'Account Manager at Tytanium Ideas, Inc.', 'Tytanium Ideas, Inc.', '[{"company":"Tytanium Ideas, Inc.","company_id":"tytaniumideas","industry":"Marketing and Advertising","location":"","positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Tytanium Ideas, Inc.","title":"Account Manager"}],"url":"https://www.linkedin.com/company/tytaniumideas"},{"company":"BRAYN Consulting LLC","company_id":"brayn-consulting-llc","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Nov 2017 Mar 2021 3 years 5 months","duration_short":"3 years 5 months","end_date":"Mar 2021","start_date":"Nov 2017","subtitle":"BRAYN Consulting LLC","title":"Operations Manager"}],"url":"https://www.linkedin.com/company/brayn-consulting-llc"},{"company":"RPM-PSI INC","company_id":"rpm-psi-inc","location":"Northridge, California","positions":[{"description":"","duration":"Sep 2013 Jan 2017 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jan 2017","start_date":"Sep 2013","subtitle":"RPM-PSI INC","title":"Department Head of Aftermarket - Project Management & Material Planning"}],"url":"https://www.linkedin.com/company/rpm-psi-inc"},{"company":"Crane Aerospace & Electronics","company_id":"craneae","location":"Burbank, California","positions":[{"description":"","duration":"Sep 2010 Sep 2013 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 2013","start_date":"Sep 2010","subtitle":"Crane Aerospace & Electronics","title":"Aftermarket Supervisor - Customer Administration"}],"url":"https://www.linkedin.com/company/craneae"},{"company":"DreamWorks Animation","company_id":"dreamworks-animation","location":"Glendale, California","positions":[{"description":"","duration":"Aug 2008 Sep 2010 2 years 2 months","duration_short":"2 years 2 months","end_date":"Sep 2010","start_date":"Aug 2008","subtitle":"DreamWorks Animation","title":"Coordinator/Project Manager"}],"url":"https://www.linkedin.com/company/dreamworks-animation"}]', '["“Carolyn is an absolute delight to work with! In my short time working with her, I\'ve seen her dive into the details of every service line we offer, making herself more knowledgeable in the subject matter than is required by her job description. She is efficient, extremely hard-working, and conscientious. She has the rare ability to juggle multiple tasks simultaneously without letting things slip through the cracks. In addition, she is quick to learn new things and can be trusted to figure it out with little or no guidance being given to her upfront. On top of all of this, she has one of the warmest demeanors I have ever seen from a colleague, and as a result she enjoys incredible relationships with her teammates. I would recommend her to anyone!”","“While Carolyn and I worked at Crane Aerospace, she was an important part of resolving several long term customer service and repair issues. Carolyn was not only a leader in resolving these issues internally, but she also became the key customer contact who worked directly with the airlines to develop the communications and processes needed to have great customer relationships. I highly recommend Carolyn. Randy Durand Boeing Business Development Manager”"]'] User: ['Selena Hicks', 'Senior-level marketing and communications specialist with excellent written, creative, problem-solving, and interpersonal skills and a passion for brand management, project management, and team leadership.', 'Senior Marketing Communications Manager at Paradigm Education Solutions', 'Paradigm Education Solutions', '[{"company":"Paradigm Education Solutions","company_id":"paradigm-education-solutions","industry":"E-Learning Providers","location":null,"positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Paradigm Education Solutions","title":"Senior Marketing Communications Manager"},{"description":"","duration":"Jan 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Paradigm Education Solutions","title":"Marketing and Communications Manager"}],"url":"https://www.linkedin.com/company/paradigm-education-solutions"},{"company":"JIST Career Solutions","company_id":"jist-publishing","location":null,"positions":[{"description":"","duration":"Jul 2015 Jan 2018 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jan 2018","start_date":"Jul 2015","subtitle":"JIST Career Solutions","title":"Senior Product Marketing Manager"},{"description":"","duration":"Jul 2014 Jul 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2015","start_date":"Jul 2014","subtitle":"JIST Career Solutions","title":"Product Marketing Manager"}],"url":"https://www.linkedin.com/company/jist-publishing"},{"company":"Paradigm Education Solutions","company_id":"paradigm-education-solutions","location":"Noblesville, IN","positions":[{"description":"","duration":"Mar 2013 Jun 2014 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2014","start_date":"Mar 2013","subtitle":"Paradigm Education Solutions","title":"Product Marketing Manager"}],"url":"https://www.linkedin.com/company/paradigm-education-solutions"},{"company":"JIST Career Solutions","company_id":"jist-publishing","location":null,"positions":[{"description":"","duration":"Jun 2011 Mar 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2013","start_date":"Jun 2011","subtitle":"JIST Career Solutions","title":"Marketing and Public Relations Manager"},{"description":"","duration":"Oct 2008 Jun 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2011","start_date":"Oct 2008","subtitle":"JIST Career Solutions","title":"Publicist"},{"description":"","duration":"May 2006 Oct 2008 2 years 6 months","duration_short":"2 years 6 months","end_date":"Oct 2008","start_date":"May 2006","subtitle":"JIST Career Solutions","title":"Marketing Communications Copywriter"}],"url":"https://www.linkedin.com/company/jist-publishing"}]', '["Ellen Sautter “My co-author and I really appreciated Selena\'s assistance with our two books! We\'ve published two career books through JIST Publishing, And Selena was a huge help with marketing and publicity for those books. We look forward to more collaboration with her!”","Laurence Shatkin “Selena is an accomplished publicist with highly effective writing skills. She is very knowledgeable about how to promote books and other publications. I have benefited greatly from her high-impact press releases, her blog entries, her website updates, and her facilitation of interviews with the media.”"]']### Assistant: The agent's job is to manage marketing and communications for Paradigm Education Solutions, and today the user is reaching out to the agent because they need assistance with brand management and project leadership.
### Human: Agent: ['Jacob Warnock', "I'm a tenacious learner, always seeking to improve and diversify my skills. Lover of all things marketing, creativity, and solving your problems. Pursuing excellence in marketing automation platforms to support email marketing, lead nurturing, event marketing, and other related initiatives.In a busy world of chaotic inboxes, I stand out. _________Adobe Marketo Certified Associate, copywriting/editing, A/B testing, social media management, influencer marketing, SEO. Basic experience in most of the Adobe Suite. Business fluency in Spanish. Graduating in public relations and a skilled writer for brand campaigns, news releases, and media pitches. Will make sense of your data and find ways to quantify your PR objectives.Hungry for marketing wins and good chilaquiles.And I get really weird on the dance floor.", 'Marketo Specialist at Revenue Pulse', 'Revenue Pulse', '[{"company":"Revenue Pulse","company_id":"revenue-pulse","industry":"Marketing Services","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Revenue Pulse","title":"Marketo Specialist"}],"url":"https://www.linkedin.com/company/revenue-pulse"},{"company":"Young Living Essential Oils","company_id":"young-living-essential-oils","location":"Lehi, Utah, United States","positions":[{"description":"","duration":"Oct 2020 Sep 2021 1 year","duration_short":"1 year","end_date":"Sep 2021","start_date":"Oct 2020","subtitle":"Young Living Essential Oils","title":"US Email Marketing Coordinator"}],"url":"https://www.linkedin.com/company/young-living-essential-oils"},{"company":"Kaiizen Foundation","company_id":"kaiizen-foundation","location":"Provo, Utah","positions":[{"description":"Pro-bono work involving trip planning, fundraising, and volunteer recruitment for service trips to support disadvantaged youths and young adults in Ensenada, Mexico. Pro-bono work involving trip planning, fundraising, and volunteer recruitment for service trips to support disadvantaged youths and young adults in Ensenada, Mexico.","duration":"Jan 2020 May 2021 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2021","start_date":"Jan 2020","subtitle":"Kaiizen Foundation","title":"Communications Intern"}],"url":"https://www.linkedin.com/company/kaiizen-foundation"},{"company":"Tru Fru LLC","company_id":"trufru","location":"Salt Lake City, Utah","positions":[{"description":"Head of community management on all channels. Encourages and documents user-generated content. Assistant copywriter for all socials. Head copywriter for Twitter feed. Content creation assistant. Plans and executes in-field marketing strategies to support retailer clients and activate new consumers in the market by sampling the product. Head of community management on all channels. Encourages and documents user-generated content. Assistant copywriter for all socials. Head copywriter for Twitter feed. Content creation assistant. Plans and executes in-field marketing strategies to support retailer clients and activate new consumers in the market by sampling the product.","duration":"Jan 2020 Aug 2020 8 months","duration_short":"8 months","end_date":"Aug 2020","start_date":"Jan 2020","subtitle":"Tru Fru LLC","title":"Social Media and Experiential Marketing Specialist"}],"url":"https://www.linkedin.com/company/trufru"},{"company":"Vivint Smart Home","company_id":"vivint","location":"Lindon, Utah","positions":[{"description":"• Quickly resolved issues regarding contract buyouts and competitor affiliation claims by auditing contracts and case management follow-up with customers and sales reps alike.• Answered general questions and provided patient customer service in both English and Spanish. • Quickly resolved issues regarding contract buyouts and competitor affiliation claims by auditing contracts and case management follow-up with customers and sales reps alike.• Answered general questions and provided patient customer service in both English and Spanish.","duration":"Jun 2019 Jan 2020 8 months","duration_short":"8 months","end_date":"Jan 2020","start_date":"Jun 2019","subtitle":"Vivint Smart Home","title":"Customer Loyalty Professional"}],"url":"https://www.linkedin.com/company/vivint"},{"company":"Utah Community Credit Union (UCCU)","company_id":"utah-community-credit-union","location":"Provo, Utah Area","positions":[{"description":"Trusted with aiding members in applying for loans, opening and servicing accounts, and maintaining high professionalism while dealing with personal and private information regarding the finances of members. Trusted with aiding members in applying for loans, opening and servicing accounts, and maintaining high professionalism while dealing with personal and private information regarding the finances of members.","duration":"Mar 2019 Jun 2019 4 months","duration_short":"4 months","end_date":"Jun 2019","start_date":"Mar 2019","subtitle":"Utah Community Credit Union (UCCU)","title":"Loan Officer"}],"url":"https://www.linkedin.com/company/utah-community-credit-union"}]', '["Amy S. “Jacob is the real deal, he is smart, dedicated, a self-starter and the heart of the team. I had the pleasure of hiring Jacob and watching him quickly learn and grow to become and expert in email and text. Jacob asks great questions and will always look to make processes and projects better. He doesn’t get stressed under pressure but not only that, he helps keep the rest of the team stay calm. Jacob is an extremely hard worker that would help anyone’s team grow and improve. He is an absolute joy to work with and I would happily recommend him to any team!”","Kaeli Wiltbank “I knew from the second we interviewed Jacob that he was a golden catch! Jacob is a go-getter, a problem solver, and one of the friendliest co-workers I’ve ever had. He’s quick to hop in and do anything we ask of him. He has a knack for noticing trends and is a very skilled copywriter and content creator. Jacob is literally a rockstar and I hope everyone gets a chance to work with him! ”"]'] User: ['Megan Vogel, MBA', "Marketing professional with 15 years of experience developing multi-channel marketing campaigns with data-driven results for revenue growth.MBA and bachelor's degree in Marketing, plus expertise in a variety of skills and programs, such as: • Campaign Planning • Marketing Automation (Hubspot) • Testing & Data Analysis • Organization & Project ManagementVisit MeganVogel.com for more info.", 'Marketing Freelancer', 'Megan Vogel, LLC', '[{"company":"Megan Vogel, LLC","company_id":null,"location":"Greater St. Louis Area","positions":[{"description":"Working with a variety of clients on email automation, marketing strategy, campaign planning, and marketing execution. Working with a variety of clients on email automation, marketing strategy, campaign planning, and marketing execution.","duration":"Oct 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Oct 2019","subtitle":"Megan Vogel, LLC","title":"Marketing Freelancer"}],"url":""},{"company":"Colibri Group","company_id":"colibrigroup","location":"Greater St. Louis Area","positions":[{"description":"Colibri Group is an education provider for licensed professionals across multiple B2C and B2B industries.As Marketing Manager I directed all retention and acquisition marketing efforts for appraisal education products. Managed email and direct mail strategy, budget, and execution. Worked with internal team members, contractors, agencies, and vendors to oversee other marketing channels. Analyzed results, made adjustments, implemented testing, and reported regularly. Held 1 other position.• Developed and implemented strategic, multi-channel campaigns, growing overall appraisal sales 17% ($3.3M) in 2018 and 2019 combined.• Created and implemented a series of campaigns, behavior-based email workflows, and nurturing email workflows which drove incremental 433% ($2.2M) in appraisal member acquisition sales in last 18 months.• Planned and executed email sales promotions with lead nurturing workflows to convert leads to customers, which contributed to 41% ($1.9M) sales growth for qualifying education in 2018 and 2019 combined.• Transitioned existing referral program to new platform and expanding marketing channels, which drove 121% ($9K) more per month on average in new customer revenue for last eight months.• Launched seven new products with robust multi-channel marketing plans.","duration":"Jul 2017 Sep 2019 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2019","start_date":"Jul 2017","subtitle":"Colibri Group","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/colibrigroup"},{"company":"St. James Winery & Public House Brewing Company","company_id":null,"location":"St. James, Missouri","positions":[{"description":"St. James Winery & Public House Brewing Company is a long-running winery and craft brewery with national distribution and multiple locations in Missouri.As Marketing Manager I led all consumer and retail partner marketing for winery and provided support for brewery.• Worked on new product development and launch of six wines.• Developed and implemented five national marketing campaigns.• Created and implemented detailed plans for 25 local events, increasing retail revenues 25-100%.• Improved and contributed to web content, growing web traffic 11%.• Provided content for social media, contributing to 22% growth in followers.","duration":"Mar 2016 Jun 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2017","start_date":"Mar 2016","subtitle":"St. James Winery & Public House Brewing Company","title":"Marketing Manager"}],"url":""},{"company":"JDC Group","company_id":"jdc-group","location":"Atlanta, Georgia","positions":[{"description":"JDC Group is a technical staffing, recruitment, and consulting agency for IT professionals and corporations.As Marketing Director I oversaw all marketing for sales efforts and refreshed company branding. Managed contractors and vendors to produce materials. Held 1 other position.• Built marketing plan from ground up within first 90 days.• Realigned company branding and refreshed all marketing and sales collateral.• Managed design of new website and blog, growing web visits 40%.• Added 1,800+ followers on LinkedIn, Facebook, Twitter.• Launched new email newsletters with high opens (45%) and clicks (7%).","duration":"May 2014 Nov 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Nov 2015","start_date":"May 2014","subtitle":"JDC Group","title":"Marketing Director"}],"url":"https://www.linkedin.com/company/jdc-group"},{"company":"Manheim","company_id":"manheim","location":"Greater Atlanta Area","positions":[{"description":"Manheim is a B2B provider of vehicle remarketing services via a wholesale used vehicle marketplace and auction network.As Field Marketing Manager I worked as liaison between corporate, field marketing, and sales to create marketing strategies and implement campaigns. Held 7 other positions.• Launched unique, regional campaign to stimulate customers to buy more across multiple locations, generating $1M in incremental revenue.• Instituted company-wide best practices for marketing target lists and messaging.• Revamped marketing resources and documentation to support field marketing teams.• Launched innovative marketing at auction for new condition report product, resulting in 125% increase in sales.","duration":"Feb 2007 May 2014 7 years 4 months","duration_short":"7 years 4 months","end_date":"May 2014","start_date":"Feb 2007","subtitle":"Manheim","title":"Field Marketing Manager"}],"url":"https://www.linkedin.com/company/manheim"},{"company":"Winning Solutions Consultants, Inc.","company_id":null,"location":"Carbondale, Illinois Area","positions":[{"description":"Winning Solutions Consultants, Inc. was a chiropractic practice management company. (It is now permanently closed.)As Marketing Director I led marketing strategy and collateral development for sales. Held 1 other position.• Designed and executed marketing for industry conferences, which attracted 10 new client accounts.• Developed quarterly marketing plans for medical practice clients. Winning Solutions Consultants, Inc. was a chiropractic practice management company. (It is now permanently closed.)As Marketing Director I led marketing strategy and collateral development for sales. Held 1 other position.• Designed and executed marketing for industry conferences, which attracted 10 new client accounts.• Developed quarterly marketing plans for medical practice clients.","duration":"May 2006 Feb 2007 10 months","duration_short":"10 months","end_date":"Feb 2007","start_date":"May 2006","subtitle":"Winning Solutions Consultants, Inc.","title":"Marketing Director"}],"url":""}]', '["Kelsey Via “Megan is a thoughtful, organized, and insightful marketer. The way she manages her priorities, projects and day to day tasks is something that I truly envy. She is the world\'s best note taker, which is an invaluable trait in an organization that moves as quickly as we do at Colibri. She has an analytical mind and a keen eye for the details that allows her to understand trends into the campaigns that she manages. These insights allow her to be nimble, and problem solve when something isn\'t going quite as planned, or to amplify in order to take full advantage of positive results. Not only is Megan a fantastic marketer, but she is a fantastic human being. Her quick wit and humor make every day enjoyable and I have truly appreciated my time working with her. She makes those around her better, both professionally and personally.”","Tori Thompson, MBA “Megan is a thoughtful, thorough, and inquisitive marketer. She takes an organized approach to her work which improves the end results while also being an example for the other marketing managers on her team. Megan seeks to understand and if there is one, wants to find a better way. She puts the target audience at the forefront of her mind when making decisions and reminds the team to do the same. Besides being a strong marketer, Megan is also a dream co-worker. She is supportive, encouraging, and HILARIOUS. She\'s truly a gem!”","Ashleigh Wallach “Megan worked as the designated marketing manager for my business unit. She was thoughtful, creative, hardworking, and solution oriented. Megan handled many campaigns around new product launches in addition to acquisition transition campaigns which were very successful in driving desired revenue outcomes for the business. Megan is able to handle multiple projects at one time and is an exceptional team player. Megan excels at asking the right questions so that her product campaigns highlight the indented solutions to the targeted segment. ”","Heather Bartel “Megan is a rare marketing talent who listens with intent, asks smart questions and applies creative thinking with practical know how to deliver a variety of marketing plans and programs designed to deliver business results. Her attention to detail and organized approach exudes confidence that she’s covering all the bases and her openness to input and feedback is second to none. She navigates marketing automation technologies with ease and works seamlessly in a collaborative team environment. Working with Megan is fun, too! What she brings in marketing thought leadership is equally matched with quirky humor and and humility that makes her such a valuable member of the team. ”","Patrick Bost “Megan never ceased to impress everyone at JDC Group during her time there. She essentially started our marketing department and proceeded to revolutionize our company brand with a new logo, tag line, social media presence, and over-all industry presence. Megan is always searching for ways to improve methods of reaching her target audience and was very successful at finding fresh and effective ways of doing so. She was always a positive force in the office, could brighten everyone\'s day, as well as show an extremely high level of knowledge, competency, and effectiveness when marketing JDC Group.”","Johannes Dorsch (j.dorsch@jdc-group.com) “I hired Megan to lead and execute all our marketing efforts and take JDC Group’s marketing to the next level, and that’s exactly what she did. Megan built out a comprehensive marketing strategy for our company based on research she conducted about the market, competitors, and clients. She included a thorough marketing action plan and practical budget. She refreshed our brand with a new company logo, tag line, mobile-ready website, and sales materials. She grew our social media presence exponentially, and managed all marketing emails for our company. Megan has done an excellent job directing and managing the rebranding effort for JDC Group. Her organizational skills are excellent and the work products generated have consistently elevated the image and messaging of JDC Group. Megan is a great team player who delivers on time and always has a great attitude, even when things get very stressful. She takes initiative, gets input when needed, and her work product is always of high quality. I would recommend Megan as a marketing leader for any company. ”","Kenny Brottem “During her stint as Director of Marketing, I reported to Megan daily. She is an sociable individual who successfully communicated with all levels of the organization at JDC Group. She is very detail-oriented and creative in her work and tasks assigned by her for me to complete in guidance with the marketing plan. On top of being helpful, Megan continuously taught me new techniques and strategies to further my abilities as a marketing professional apart of JDC Group. Megan served not only as a manager to me but as a mentor, friend, and teacher. ”","Anne DeVito “Working with Megan has been a fantastic experience. She is the kind of client liaison I wish all of my clients had: warm and personable, but also professional and organized. Since the start of our contract, Megan has had my company\'s projects planned and scheduled (in detail) months ahead of time, and she has consistently given us everything we need to complete our work well in advance. Her organization skills have helped our projects to continue smoothly, even while she transitioned to life abroad during the latter part of this year. I am very impressed with her as a project manager. As a client liaison, Megan worked tirelessly to ensure that our relationship was always mutually beneficial by clearing up clerical issues before they became problems, communicating openly and constructively about our projects, and making herself quickly available should we ever have any questions or concerns. I have deeply enjoyed working with Megan in her role with JDC Group, and I hope to work with her again on future enterprises.”","Rhett Bingham “Megan was the ultimate professional at JDC. She created a marketing department from scratch and was a visionary with her ideas and strategy. She was able to take an idea from the sales team and turn it into something spectacular that we could use for our clients. From event planning to social media to creative design, Megan can do it all. I would highly recommend Megan to any organization looking for a Marketing Leader. ”","Brett Federico “I have the pleasure of working with Megan for a year now. She has a lot of great ideas, and has helped me execute great marketing plans. Megan is always willing to lend a hand when needed. She always has a positive energy.”","Darin Bush “Megan and I were members of the same corporate-sponsored Toastmasters club. I enjoyed working with her, and would be willing to do so again. Megan was a key member of the club. She brought a lot of positive, supportive energy to the club, and inspired her fellow members. She is a natural speaker and presenter, a quick learner, and has a great understanding of addressing an audience, speaking precisely and passionately, and communicating with speech and writing. She is a motivating, charming, and personable addition to any group or discussion. Megan was also a leader in the club. She contributed many useful and creative ideas. She worked behind the scenes to produce documentation, signage, and publicity for the Toastmasters club. She successfully helped organize and run club events, and was a key contributor to the process and procedure of club meetings.”","James English “Megan is highly motivated, extremely driven, and thorough. She\'s assisted and helped me with more than one project and I and can endorse her with no reservations.”","LinkedIn User “I’ve worked with Megan on marketing technology projects since 2012, specifically with Salesforce.com and ExactTarget. Megan is very knowledgeable about the tools we use. She has collaborated with me often to solve challenges for the Marketing team over the last 2 years. Megan is approachable and incredibly friendly, and is always willing to tackle a new project.”","Jan Rodecker “A great person to work with. Meagan brought so many new and fresh ideas to the table. Great team player and was always willing to help others.”","Dave Pitts, SPHR “I had the pleasure of hiring Megan into the Manheim organization and what a great decision as she has been rock solid. She joined Manheim as a Management Trainee and entered into a rotational program which allowed her to get experience with each of the departments of our auctions and attend a wide variety of management training classes. As she journeyed through the program I would always hear about those individuals she networked with and what a positive impression they had of her as a person! She was known for her thoughtful and specific \'thank you\' notes. It\'s really a lost art now-a-days! Due to her notariety and positive networking I asked her to prepare a session with her fellow trainees on how to make an impact and the session was a hit. Megan is inquisitive, thoughtful, and one I could rely on to be engaged with her job and those around her. She had helped out on a variety of other projects during her time as a trainee to help reinforce the effectiveness of the program for the future trainees. She also volunteered to participate with our companies Customer Experience Council and Task Force initiatives. All around, solid individual and glad she is still a part of Manheim years later!”","LinkedIn User “Megan and worked together when my team in Account Development launched in the Atlanta Market with Manheim in 2010. She is a very talented Marketing Specialist, with a huge emphasis on detail. Everyone who comes in direct contact with Megan, instantly gains respect for her drive and enthusiasm. Receiving information and communicating to sales in a timely manner is something she also excels in. She truly is and will continue to be a asset to Manheim.”"]']### Assistant: The agent's job is to develop multi-channel marketing campaigns for revenue growth, and today the user is reaching out to the agent because they need assistance with campaign planning and marketing execution.
### Human: Agent: ['Pedro Henrique', 'Developing and architecting high-performance and high-availabilityweb-based systems.Passionate about distributed systems, machine learning and operations research.', 'Software Development Engineer at Amazon', 'Amazon Web Services (AWS)', '[{"company":"Amazon Web Services (AWS)","company_id":"amazon-web-services","industry":"IT Services and IT Consulting","location":"Greater Seattle Area","positions":[{"description":"","duration":"Jun 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Amazon Web Services (AWS)","title":"Software Development Engineer @ AWS Config"}],"url":"https://www.linkedin.com/company/amazon-web-services"},{"company":"Amazon","company_id":"amazon","location":"São Paulo Area, Brazil","positions":[{"description":"Bringing selection of billions of products for worldwide customers on their own currency and language. Bringing selection of billions of products for worldwide customers on their own currency and language.","duration":"Aug 2017 Jun 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2019","start_date":"Aug 2017","subtitle":"Amazon","title":"Software Development Engineer @ Amazon Global"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"Direct Talk","company_id":"direct-talk","location":"","positions":[{"description":"Currently designing and implementing cloud based systems using Amazon Web Services, Java technologies and .NET C#.Below follows the main projects that I have worked in the last years: - Design and implementation of an autonomous customer service agent using natural language processing and machine learning. Currently available in portuguese only.- Design and implementation of a SAAS data warehouse system providing actionable business metrics to customers;- Design and implementation of a high-available and fault-tolerant SAAS chat based customer service system backed by NOSQL database; - Design and implementation of a SAAS customer service system on top of social networks (Facebook and Twitter).","duration":"Aug 2011 Aug 2017 6 years 1 month","duration_short":"6 years 1 month","end_date":"Aug 2017","start_date":"Aug 2011","subtitle":"Direct Talk","title":"System Architect"}],"url":"https://www.linkedin.com/company/direct-talk"},{"company":"UOL","company_id":"uol","location":"","positions":[{"description":"- Developing integration systems using REST webservices and java JMS;- Planning and executing Performance Tests using JMETER;- Developing test infra-structure on top of Fitnesse Test framework;- Developing java EE applications using Struts 2(Spring MVC), Spring and JPA (Ibatis) for data persistence;- Developing an automatic tagging system using Information Retrieval Algorithms applied to Sponsored Links Advertising (Written in PERL Language) - Developing integration systems using REST webservices and java JMS;- Planning and executing Performance Tests using JMETER;- Developing test infra-structure on top of Fitnesse Test framework;- Developing java EE applications using Struts 2(Spring MVC), Spring and JPA (Ibatis) for data persistence;- Developing an automatic tagging system using Information Retrieval Algorithms applied to Sponsored Links Advertising (Written in PERL Language)","duration":"Aug 2008 Aug 2011 3 years 1 month","duration_short":"3 years 1 month","end_date":"Aug 2011","start_date":"Aug 2008","subtitle":"UOL","title":"Developer"}],"url":"https://www.linkedin.com/company/uol"},{"company":"MAPS","company_id":"maps-s-a-solu-es-e-servi-os","location":"","positions":[{"description":"- Developing java EE applications using JSF, Spring and Hibernate;- Designing business rules components (Brazilian Stock Market rules) using Enterprise Architect UML Tool. - Developing java EE applications using JSF, Spring and Hibernate;- Designing business rules components (Brazilian Stock Market rules) using Enterprise Architect UML Tool.","duration":"Oct 2006 Aug 2008 1 year 11 months","duration_short":"1 year 11 months","end_date":"Aug 2008","start_date":"Oct 2006","subtitle":"MAPS","title":"Developer"}],"url":"https://www.linkedin.com/company/maps-s-a-solu-es-e-servi-os"}]', '["João Enomoto “Pedro is a jack of all trades when it comes to developing: he\'s not only skilled in programming, but has deep knowledge on web servers, databases, system architecture and testing. While working with him, I managed to learn a couple things which I wasn\'t completely aware, even being a developer for some time. Despite the fact that he\'s a very good professional, Pedro\'s a good friend whom I can share some thoughts (work related or not), always backed by some good advice from his part. I\'m really glad that I can work with him, and would do it in any other job.”","Danilo Mutti, MSc “Pedro é um profissional altamente capacitado com uma formação teórica sólida e excelentes conhecimentos técnicos. Depois de quase três anos trabalhando juntos, recomendo-o fortemente por ser um profissional que sempre primou por realizar seu trabalho com qualidade, respeitando os prazos estipulados e com foco na geração de valor para a empresa.”"]'] User: ['Jagerkal Sneha Kulkarni', 'A seasoned Business Analyst with domain expertise in Supply Chain Marketing, Distribution Operations, Banking, Insurance, Utility Services & Healthcare!', 'Business Analyst', 'Strategic Staffing Solutions - DTE', '[{"company":"Strategic Staffing Solutions - DTE","company_id":null,"location":"Michigan, United States","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions - DTE","title":"Business Analyst"}],"url":""},{"company":"Strategic Staffing Solutions","company_id":"strategic-staffing-solutions","location":"Michigan","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/strategic-staffing-solutions"},{"company":"Centene Corporation","company_id":"centene-corporation","location":"Detroit, Michigan, United States","positions":[{"description":"","duration":"Sep 2020 Feb 2021 6 months","duration_short":"6 months","end_date":"Feb 2021","start_date":"Sep 2020","subtitle":"Centene Corporation","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/centene-corporation"}]', '["Arun Kunnummal “A hard core workaholic with a chilled attitude. The pressure situations she is in, will never reflect in Sneha\'s work or actions. And be assured the assignments to be completed within the time frame with zero errors. Above all the best mentor for Juniors in organization”","Alexander Suresh Thomas “During Sneha\'s 3 years tenure with Hewlett Packard Financial Services, her dedication and hard work were admirable. She worked well with stakeholders from different levels. She was also one of the recipients of the quarterly Hall of Fame award which was only given to individuals who have significant contribution towards the company\'s quarterly performance.”"]']### Assistant: The agent's job is to develop and architect high-performance web-based systems, and today, the agent is reaching out to the user because they need assistance in analyzing supply chain marketing data for a new project.
### Human: Agent: ['Muhammad Tayyab', 'CCDE #2016::44, CCIE #37259 (SP|DC|SEC|Wireless), JNCIE (ENT|SEC|DC), PCNSE, VCIX-NV, VCP6.5-DCV, RHCSA, DevNet, ITILv3, with an impressive track record of managing high-end Enterprise and Service Provider projects for some of the leading companies in the region. Currently working as Network Architect to provides technical consultancy and strategy to large-scale clients and helps in building designs and architectures for various types of technology solutions to achieve their business goals. I am in the networking industry for the past eleven years plus and has been involved in architecting, designing and implementing various technology solutions, assisting multinationals to achieve various transformation and modernization goals. He has worked on Data Networks, Managed Services, Cloud Computing, Data Centers, Storage, SDN/NFV/IoT/Unix, NSX-T architecture/design and other evolving new technologies. I worked in various leading roles where he has successfully managed teams of diverse geographies and nationalities engineers. Technical Summary• Cisco: Nexus, Catalyst, CRS-1, ASR, ISE, ACI, SDA, SD-WAN, ASA, FTD, UCS• Juniper: MX, SRX, EX, QFX• VMware: NSX-T, vCloud Director, ALB (AVi) vCenter, vSphere7, vCloud Director, vCloud Availability, vRealize Suite and vSAN.Area of Interests:Data Center Transformation, Data Center Modernization, Cloud Computing, Virtualization, Enterprise Architect, Service Provider Networks, SDN, NFV, NV, Team Management, Team Leading, Manage Services. Open Source Networks, Cisco, Juniper, VMware, Virtualization and Automation.', 'Senior Network Architect at ExxonMobil - CCDE | 4xCCIE | 3xJNCIE | VCIX | DevNet 500', 'ExxonMobil', '[{"company":"ExxonMobil","company_id":"exxonmobil","industry":"Oil & Energy","location":"Houston, Texas, United States","positions":[{"description":"","duration":"Apr 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Apr 2020","subtitle":"ExxonMobil","title":"Senior Network Architect"}],"url":"https://www.linkedin.com/company/exxonmobil"},{"company":"Acuative","company_id":"acuative","location":"","positions":[{"description":"","duration":"Apr 2013 Feb 2020 6 years 11 months","duration_short":"6 years 11 months","end_date":"Feb 2020","start_date":"Apr 2013","subtitle":"Acuative","title":"Senior Network Consultant"}],"url":"https://www.linkedin.com/company/acuative"},{"company":"Globinet Solutions","company_id":"globinet-solutions","location":null,"positions":[{"description":"","duration":"Apr 2011 Mar 2012 1 year","duration_short":"1 year","end_date":"Mar 2012","start_date":"Apr 2011","subtitle":"Globinet Solutions","title":"Network Engineer - Saudi Telecom Company (STC) Project"},{"description":"","duration":"Aug 2009 Mar 2011 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2011","start_date":"Aug 2009","subtitle":"Globinet Solutions","title":"Network Engineer - KAUST (King Abdullah University of Science & Technology) Project"}],"url":"https://www.linkedin.com/company/globinet-solutions"},{"company":"Advanced Communication & Computer Systems (ACCSYS)","company_id":null,"location":"Al-Riyadh Saudi Arabia","positions":[{"description":"","duration":"Apr 2008 Aug 2009 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2009","start_date":"Apr 2008","subtitle":"Advanced Communication & Computer Systems (ACCSYS)","title":"Network Engineer"}],"url":""}]', '["Khawar Butt “Muhammad Tayyab is an outstanding Network Engineer with an in-depth technical expertise. I have interacted with him at KAUST. Tayyab is extremely dedicated and hard working. Tayyab has an exposure to various technologies which gives him an edge over other engineer that are limited to one technology or vendor. He has a detail oriented approach to any project or problem. The products that I can vouch for are MPLS, Segment Routing, Cisco ISE, ASR/CSR, Nexus Series Switches, Cisco ACI, Cisco UCS, Cisco FTD, VMWare ESXi, VMWare NSX, SD-WAN and Juniper Routers. I would highly recommend Tayyab for any Project.”","LinkedIn User “Muhammad Tayyab is a highly experienced Network engineer, his qualifications speak for themselves. I have had the pleasure of working with Muhammad for the last 3 years, his work ethic and professionalism is outstanding, many times i have need his help on short notice and he has always been supportive. A true professional! ”"]'] User: ['Sybil Campbell', 'Competent system administrator with 9+ years of experience. Experience: maintaining, building, and troubleshooting servers, and applications. Expertise in Domain Administration, Microsoft Exchange 10, Windows Server 2008/2012, AWS, Rhel 7. Masters in Project Management - Sec + - TS', 'Senior Lead Cloud Engineer at Booz Allen Hamilton', 'Booz Allen Hamilton', '[{"company":"Booz Allen Hamilton","company_id":"booz-allen-hamilton","industry":"Information Technology and Services","location":null,"positions":[{"description":"","duration":"Jan 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Booz Allen Hamilton","title":"Senior Lead Cloud Engineer"},{"description":"","duration":"Jul 2018 Jan 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2020","start_date":"Jul 2018","subtitle":"Booz Allen Hamilton","title":"Senior Cloud Engineer"},{"description":"- Completed F5 upgrade to BIG IP 13.0.0 in 8+ environments and applied Hotfix 3 removing a known vulnerability.- Interpreted network evaluation, researched, planned, and completed vulnerability remediation across multiple environments and operating systems with 0 downtime. - Documents workflow, daily operations, and fix actions to aide in the training of new hires and junior staff.- Scripted Redhat 7 server configuration to aide in the rapid deployment and lockdown of Linux servers. - Upgraded HBSS Server in accordance to the DoD Guidelines resolving multiple STIGS, and upgraded - - Virus Scan/Host Intrusion Protection to Patch 9 to resolve false positive findings- Planned, organized and moved AWS environment to Gov Could to include building servers, configuring applications, working with SMEs to test applications.- Creating documentation on complex systems to remove single points of failures on the team. - Excellent AWS skills: EC2, VPC, S3, Cloud Watch, Cloud Trail, RDS, and IAM. - In charge of team hiring: screening resumes, interviewing, and providing recommendations to Leadership","duration":"Jul 2017 Jul 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2018","start_date":"Jul 2017","subtitle":"Booz Allen Hamilton","title":"System Administrator (Staff Technologist)"},{"description":"- Migrated farm to GovCloud region in AWS to include: copy snaps, encrypting drives, launching servers, obfuscating the data, and troubleshooting issues during process. - Migrated multiple projects from one AWS region to another while working and communicating with the client to ensure no unexpected downtime or delays.- Effectively communicate directly with users, SMEs, and Project Leads on Tier I-III trouble tickets. - Plan, schedule, and communicate all after hours events for 4 environments and multiple personnel. - Completed current risk assessment with the recommended path to remediation for Senior Management- Project Manager for a remote client working & leading projects as a Tier III administrator: server replacement, Rhel 7 administration, application troubleshooting, building and configuring Rhel servers and applications - Built and configured Rhel 7 server. Applied DoD stigs -- 98% compliant. - Maintain, troubleshoot, and patch Linux Redhat 7 and Windows 2008/2012 servers across 10+ environments. - Domain administrator for multiple environments: account provisioning, DNS management, administering GPO’s, troubleshooting and remediation- Create and maintain PowerShell scripts automating daily functions increasing performance and productivity. - Created S3 policy to isolate resources from external access even if marked public within AWS. - Administer multiple projects across multiple AWS regions performing: snapshots, key rotation, security group modifications, server launching/termination, reviewing logs, setting up alerts, and troubleshooting issues.","duration":"Mar 2017 Aug 2017 6 months","duration_short":"6 months","end_date":"Aug 2017","start_date":"Mar 2017","subtitle":"Booz Allen Hamilton","title":"System Administrator (Technologist)"}],"url":"https://www.linkedin.com/company/booz-allen-hamilton"},{"company":"DNI (Delaware Nation Industries)","company_id":"dnigov","location":"Oklahoma City, Oklahoma Area","positions":[{"description":"- Installs, configures, administers, and maintains Microsoft Exchange Server 2010 on more than 600 servers. - Perform exchange mailbox moves, distribution list maintenance, and balancing database availability groups.- Keeping information safe; Performs cleanup of unauthorized disclosure of information as requested by user; able to perform purging of several hundred mailboxes at once. - Deep understanding of SCOM, HBSS, WSUS, CommVault, Bladelogic, and Tumbleweed software. - Performs regular backups of server logs, and maintains multiple copies of exchange databases at all time providing redundancy. - Provides tier III administration to a platform capable supporting of 4.5 million users and a global address list (GAL) scaled to support 10 million objects.- Facilitated continuity of operations (COOP) through seamless failover execution between 33 sites ensuring mail flow and 99% mailbox availability- Advises senior management and customers on how to best resolve enterprise issues, and needed configuration changes.- Provide customer support for DoD Enterprise Email issues with the Microsoft Outlook Application on workstations and blackberry devices.- Applies a mastery level of IT principles, concepts, methods, and practices server administration.- Replaced 600+ certificates on multiple server platforms and exchange roles ensuring constant mail flow with 0 customer impact.- Managers 900+ 2008 Windows servers; responsible for server troubleshooting, log reviewing, patching, and daily maintenance. - Works daily with Active Directory Users and Computers, DNS, and VMWare.- PowerShell proficient; creates and modifies scripts to manage environment more efficiently.","duration":"Mar 2016 Mar 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2017","start_date":"Mar 2016","subtitle":"DNI (Delaware Nation Industries)","title":"Exchange Administrator III"}],"url":"https://www.linkedin.com/company/dnigov"},{"company":"American Farmers & Ranchers Mutual Insurance Company","company_id":"afrinsurance","location":"Oklahoma City, Oklahoma Area","positions":[{"description":"-Upgraded from mixed Microsoft Exchange 2003/2007 environment to Microsoft Exchange 2010 on current 2012 servers.-Upgraded 2003 file server hosting applications, and FTP capabilities to three different 2012 servers separating single points of failure on the networks-Singlehandedly managed permissions simplifying the nested security groups within ADUC from 6000+ permissions down to 600 streamlining efficiency and removing unnecessary access-Upgraded memory from 64Gb to 256Gb of RAM and Upgraded Firmware on 10 m620 blade servers and CMC from 1.5 to 2.6 bring the environment up to date-Upgraded VMWare tools on 150+ servers stabilizing the network and allowing for failover capabilities-Kept network secure by pushing WSUS patches to 300 workstations, and 200 servers and administering barracuda web and barracuda spam firewalls -Installed,implemented, and trained service desk personnel on the administration of Ghost 11.5.1 enabling software and image distribution decreasing help desk personnel man hours by 8 per system-Relocated company to Linux NAS device to reduce company cost, decrease Microsoft licenses, and backup space-Built 5 Debian Linux web servers to replace Windows web servers decreasing Microsoft foot print and increasing interoperability","duration":"Oct 2014 Mar 2016 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2016","start_date":"Oct 2014","subtitle":"American Farmers & Ranchers Mutual Insurance Company","title":"System Administrator II"}],"url":"https://www.linkedin.com/company/afrinsurance"},{"company":"US Air Force Reserve","company_id":"airforcereserverecruiting","location":"Ramstein AFB, Germany","positions":[{"description":"-Conducted personnel evaluations to ensure that all members of the unit were effectively trained and compliant with organizational standards-Administered 81 checklist for 11 work center ensuring on time completion -Performed unit compliance inspections quarterly and briefed leadership on any discrepancies, coordinated correction plans, and ensured follow through-Prepared unit for annual safety inspection by training eight work centers and recertifying three facilities","duration":"Feb 2013 Aug 2014 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2014","start_date":"Feb 2013","subtitle":"US Air Force Reserve","title":"Quality Assurance Manager"}],"url":"https://www.linkedin.com/company/airforcereserverecruiting"},{"company":"1st Air & Space Communications Operations Squadron, United States Air Force","company_id":null,"location":"Ramstein Air Base, Germany","positions":[{"description":"• Administered 5 domain controllers in support of 300 PERSCO/COP user access resulting in a 99.9% uptime • Coded network health script purging 900 unused/inactive accounts within ADUC reducing disk space and administrative maintenance time by 504 hours annually• Upgraded 2008 exchange server to 2010 exchange server migrating 800 users 5 days ahead of schedule• Responded to CMI’s on a reoccurring basis sanitizing corrupted email accounts and removed over 80 security risks from the network • Trained 3 technicians on disk drive replication using Ghost enabling the replication of 42 drives with 4 unique configurations 12 hours before deadline• Revamped computer baseline on SIPR and JWICS; replaced software on 400 clients which corrected over 50 vulnerabilities and findings","duration":"Sep 2011 Aug 2014 3 years","duration_short":"3 years","end_date":"Aug 2014","start_date":"Sep 2011","subtitle":"1st Air & Space Communications Operations Squadron, United States Air Force","title":"Quality Assurance Manager/GCCS System Administrator"}],"url":""},{"company":"612th Air Communications Squadron (United States Air Fore)","company_id":null,"location":"Tucson, AZ","positions":[{"description":"-Led 8 person team during a SIPRnet outage to delete corrupt files that installed during a system upgrade that restored computer access to 1.3K users-Resolved 36 trouble tickets while covering as a Tier 2 Administrator resulting in 0 down time or delay-Supported facility setup by replacing 20 server power supplies to support the onetime start of an organizational wide exercise -Trained 3 technicians on disk drive replication using Ghost enabling the replication of 42 drives with 4 unique configurations 12 hours before deadline-Revamped computer baseline on SIPR and JWICS; replaced software on 400 clients which corrected over 50 vulnerabilities and findings","duration":"May 2009 Sep 2011 2 years 5 months","duration_short":"2 years 5 months","end_date":"Sep 2011","start_date":"May 2009","subtitle":"612th Air Communications Squadron (United States Air Fore)","title":"System Administrator"}],"url":""},{"company":"USAFCENT Combined Air and Space Operations Center","company_id":null,"location":"","positions":[{"description":"-Upgraded 2007 exchange server to 2010 exchange server migrating 800 users 5 days ahead of schedule-Responded to CMI’s on a reoccurring basis sanitizing corrupted email accounts and removed over 80 security risks from the network -Handpicked to aid Red Hat cyber intrusion team; found eight security holes that were resolved to make the facility more secure-Manually installed anti-virus program after finding 46 clients that were not up to date protecting the organization against malicious logic attacks","duration":"Dec 2010 Jun 2011 7 months","duration_short":"7 months","end_date":"Jun 2011","start_date":"Dec 2010","subtitle":"USAFCENT Combined Air and Space Operations Center","title":"System Administrator"}],"url":""}]', '["“Sybil is one of the most efficient, hard-working, plain-spoken individuals I know. Her colleagues and superiors saw her as trustworthy, technically-knowledgeable, and a team leader. She was routinely the \\"Go To\\" person on the Exchange Operations team at DISA. Any company she decides to work for will be a better company having her on the team, and anyone lucky enough to work with her will end up a better person. I would wish her the best of luck, but she has made her own luck and continues to do so. I look forward to her continued success!”","“Sybil is clearly an emerging force in the new generation of technology professionals. Fortunately, she grounded her experience through her investment in her country. As a alumni from the Air Force I saw the discipline and maturity in approach to problem solving and leadership in a challenging technology environment. She will bring value and perspective to her future endeavors. I strongly endorse her to any that would consider her for enhancing their team!”"]']### Assistant: The agent's job is to provide technical consultancy and strategy to large-scale clients in the networking industry. Today, the agent is reaching out to the user because they need assistance with maintaining and troubleshooting servers in their role as a system administrator.
### Human: Agent: ['Frank Ryan', 'IT Manager that is proficient with a vast range of systems, software and IT infrastructure. Experience in leading improvement initiatives and projects that contribute to the advancement of enterprise information technology environment. Knowledge and expertise with planning, designing, implementing systems along with mentoring, influencing and guiding of others. Known for ability to architect robust scalable solutions that provide maximum availability. Seeking role in IT management with a growing company that is moving to the next generation Infrastructure, systems and hosting services in a highly available environment.', 'IT Management Professional | Systems Architect helping to improve infrastructure availability.', 'IT Management Professional | Systems Architect', '[{"company":"IT Management Professional | Systems Architect","company_id":null,"location":"","positions":[{"description":"IT Management Professional | Systems Architect helping to improve infrastructure availability. Proven experience in creating/implementing solutions. IT Management Professional | Systems Architect helping to improve infrastructure availability. Proven experience in creating/implementing solutions.","duration":"Jul 2016 - Present 5 years 6 months","duration_short":"5 years 6 months","end_date":"Present","start_date":"Jul 2016","subtitle":"IT Management Professional | Systems Architect","title":"Greater New York City Area"}],"url":""},{"company":"Progressivewaste Solutions","company_id":"iesi","location":null,"positions":[{"description":"Overall focus and responsibilities changed from region to corporate level. Systems design, implementation, other projects for both Data Centers and 300 sites in CA/US. Supervisor/Manager roles-• Conducted interviews, yearly employee reviews and hiring process. • Weekly time sheet approvals, scheduling of resources.• Acquisition review, planning, integration and migration of systems.• Budget planning for hardware, software, licensing and other renewals.• CER / PO approval for computers, servers, other hardware and software.• Mentoring, guidance and knowledge transfer.• Manage and support DNS, Web and VM provider hosting solutions.Functional Duties-• Migrate servers, applications and data to data center for higher availability.• Data center hardware refresh and virtualization of servers.• Planning and migration of four data center moves.• Active Directory DNS, DHCP, reporting, auditing, Domain migration planning/execution.• Batch, visual basic scripting, PowerShell, VMware PowerCli.• Citrix Server install, patching, publishing applications, server consolidation to data center, version upgrades, image standardization. Citrix 7.6 Proof of concept.• EMC Source One design and implementation of email archiving solution. Configuration of journaling, shortcutting along with mentoring for other techs.• Working knowledge of Exchange 2000, 2003, 2010 and SQL Server 2000, 2005, 2008.• Ubuntu Server install, configuration and system updates.• Apache Reverse proxy Server install and configuration.• Zen load balancer deployment and configuration. (Exchange and Syncplicity)• SAN Created LUNs and mapped storage to servers. EMC, Pillar and Netapp• SAN migration planning, migration of data and fiber switches.• Hardware and software purchasing and service provider renewals.• Dell Server warranty and support for data centers moved to Park Place for cost savings.• VMware Esxi, VCenter, P2v, VM template customization.","duration":"Oct 2008 Jul 2016 7 years 10 months","duration_short":"7 years 10 months","end_date":"Jul 2016","start_date":"Oct 2008","subtitle":"Progressivewaste Solutions","title":"Senior Member Of Technical Staff"},{"description":"• Responsible for 13 sites located in NJ, NY, and PA which make up the North Region.• Provided support and guidance to two Field Support analysts that were direct reports.• Weekly Milestone Updates to Infrastructure Manager for both myself and reports.• Documentation of issues in RT Help desk software along with ticket routing.• Development of processes/procedures and post to Infrastructure SharePoint site.• Citrix Server build, maintenance and troubleshooting for our farm of 30 servers.• VMware install, configuration, P2v and migration of servers.• SMS software and OS Package creation/deployment. • MS Security Update packages created along deployment through SMS Server.","duration":"Feb 2004 Oct 2008 4 years 9 months","duration_short":"4 years 9 months","end_date":"Oct 2008","start_date":"Feb 2004","subtitle":"IESI Corporation","title":"Senior Systems Engineer"},{"description":"• 24/7 Support of desktops, servers, and network devices.• Hardware break, fix and replacement of equipment.• Client/Server Ghost Image creation and restore.• SonicWall firewall configuration, VPN setup and support.• Terminal Server and desktop Group Policy planning and deployment.• Backup software configuration, tape rotation along with restores.• Support for MS Office suite, Solomon, FRX and AR software.• AD user, Exchange mailbox creation, setup and support.","duration":"Oct 2000 Feb 2004 3 years 5 months","duration_short":"3 years 5 months","end_date":"Feb 2004","start_date":"Oct 2000","subtitle":"IESI Corporation","title":"Field Support Analyst"}],"url":"https://www.linkedin.com/company/iesi"}]', '["Irving P. “Frank has been both my mentor and my manager/supervisor here at Waste Connections (formerly Progressive Waste Solutions). I have working with and for Frank. He has always made time to to explain how the company infrastructure was designed and helped me with troubleshooting of daily support issues, system migrations and special projects. I would highly recommend Frank for a system design or management position. ”","Simon Bouchard “I\'ve been gifted to collaborate with Frank on various projects from network architecture to web applications deployment and tuning. I\'ve seen him not only excel at the core elements of his tasks, but also extend well beyond the scope of his role. Frank is a brilliant systems expert that has led hosting, DNS and web redundancy improvement initiatives. He is honest, reliable and responsive. I really enjoyed working with him and I would recommend Frank anytime.”"]'] User: ['Jennifer Susa, CMM', 'Innovative SaaS and B2B marketer with 15 years of experience leading demand generation across a broad range of marketing functions. Strategic thinker who can effectively communicate, negotiate, organize and build strong relationships with vendors, peers and management. Motivated and passionate for results-driven marketing. Strategic Marketing Planning, Lead Generation, Account-Based Marketing, Digital Marketing, Direct Marketing, Content Syndication, Branding, Paid Search, Contract Negotiation, Marketing Promotions, Verbal/Written Communication, Marketing Communications, Relationship Building, Presentation, Advertising, Project Management, Social Media, Event Management, Event Strategy & Messaging.', 'Senior Marketing Manager at Deltek', 'Deltek', '[{"company":"Deltek","company_id":"deltek","industry":"Software Development","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Nov 2020 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Deltek","title":"Senior Marketing Manager"}],"url":"https://www.linkedin.com/company/deltek"},{"company":"Logility","company_id":"logility","location":"","positions":[{"description":"","duration":"Jul 2020 Oct 2020 4 months","duration_short":"4 months","end_date":"Oct 2020","start_date":"Jul 2020","subtitle":"Logility","title":"Independent Contractor"}],"url":"https://www.linkedin.com/company/logility"},{"company":"Collibra","company_id":"collibra","location":"Greater New York City Area","positions":[{"description":"Leading field marketing across North America while working closely with functional managers and regional sales VPs to build integrated marketing programs that generate and accelerate pipeline to achieve revenue goals.• Build, budget, and execute annual marketing programs, alongside functional managers including, third-party events, Collibra hosted events, content, digital, social, and account-based marketing, exceeding pipeline goals. Campaign influence increasing by 37% in 2019.• Partner closely with sales leadership to analyze regional needs against the plan, identifying gaps and developing programs to fill them. • Created and launched an integrated CCPA go-to-market plan and an integrated plan to build the Data Intelligence Category, with marketing programs supporting. • Key contributor for the launch of the Data Intelligence category, driving brand awareness, and thought leadership through various industry outlets. • Developed a user group & prospect workshop strategy, implemented across the organization as well as an ABM strategy for North America markets. • Launched a digital event strategy for prospects and customers to expand and land pipeline.","duration":"Jun 2018 Jun 2020 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2020","start_date":"Jun 2018","subtitle":"Collibra","title":"Director of Field Marketing, Americas"}],"url":"https://www.linkedin.com/company/collibra"},{"company":"Infor","company_id":"infor","location":"Greater New York City Area","positions":[{"description":"Events, Advertising, and Content Syndication program owner with a focus on partnering with sales and strategic third-party vendors. Found new opportunities to develop strong lead generation programs for GT Nexus Commerce Network. • Managed a comprehensive budget covering integrated programs such as events, advertising, paid search and content syndication, increasing MQLs 60% YOY.• Partnered with Sales teams to strategically decide what marketing programs drove success based on ROI and anticipated sales pipeline. • Implemented the Engagio platform as the ABM tool of choice to better infiltrate accounts with a holistic view. A leader for Account Based Marketing across enterprise accounts. • Successfully integrated and managed the previous ‘Bridges at Inforum’, folding it into the larger Inforum user conference as the SCM (Supply Chain Management) track.","duration":"Apr 2017 May 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"May 2018","start_date":"Apr 2017","subtitle":"Infor","title":"Senior Marketing Manager"}],"url":"https://www.linkedin.com/company/infor"},{"company":"GT Nexus","company_id":"gt-nexus","location":null,"positions":[{"description":"Events program owner, focused on strategic third-party trade shows, conferences and customized networking opportunities. providing GT Nexus with lead generation and branding across all industries in North America. Working closely with the Business Development team, created and executive new event policies and expanded on the event recap process by developing a full event scorecard to better evaluated attendees’ overall performance. Co-lead on customer conferences, with the largest success being the merging of the GT Nexus user conference into Inforum, Infor’s user conference.• Managed, budgeted and executed 35 conferences and events.• Metrics based marketer with leads exceeding fiscal year goals. • Secured speaking opportunities at North America events.• Managerial experience obtained through the Infor Scholar Program, managing interns within the marketing team. • Co-lead on customer conferences including Bridges at Inforum 2017, Shipper’s Council and Executive Advisory Boards• Created an event within an event for Bridges at Inforum 2017. Lead efforts on the SCM track session during Inforum. Partnered on sales efforts to recruit attendees to the newly formatted Bridges at Inforum.","duration":"May 2016 Apr 2017 1 year","duration_short":"1 year","end_date":"Apr 2017","start_date":"May 2016","subtitle":"GT Nexus","title":"Senior Events Manager"},{"description":"Events program owner with a focus on all strategic third-party, customer, internal conferences and customized networking opportunities, devising and executing unique concepts that highlight the premium education and brand strategy while generating quality leads across all industries in North America. Implemented an event recap process to better track and quantify ROI at events. • Researched, budgeted and negotiated 35+ conferences and networking events across all industries.• Thoughtfully managed the overall event budget event budget. • Drove lead generation outcomes at marquee events through exhibiting, networking and speaking opportunities. • In 2015 events had a 10% year-over-year increase in leads: with a 70% increase in Sales Qualified leads.• Developed and maintained Marketo Sales Insight templates for Business Development to use for outreach. • Merged the GT Nexus and TradeCard user conferences. Envisioned, designed and implemented Solutions Theater product showcase. Partnered on sales efforts with strategic alliances to secure sponsor participation in Partner Zone.","duration":"Apr 2013 May 2016 3 years 2 months","duration_short":"3 years 2 months","end_date":"May 2016","start_date":"Apr 2013","subtitle":"GT Nexus","title":"Marketing Manger"}],"url":"https://www.linkedin.com/company/gt-nexus"},{"company":"TradeCard","company_id":"tradecard","location":"","positions":[{"description":"Key contributor to the overall lead generation efforts in North America and Europe. Responsibilities included: building out a Europe & SMB go-to-market strategy, implementing and defining metrics around the SiriusDecisions lead funnel for inquires, MQLs and SQLs, owning all event programs, supporting content through the CMS platform and a communications program.","duration":"Jan 2010 Apr 2013 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2013","start_date":"Jan 2010","subtitle":"TradeCard","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/tradecard"},{"company":"Carnegie East House","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Produced and implemented marketing plans and strategies to increase rental unit’s sales at an upscale housing facility. This role included: updating promotional materials, redesigning the website, competitive analysis, event orchestration, sales pitches and reporting into the board of directors on a quarterly basis.","duration":"Jan 2009 Dec 2009 1 year","duration_short":"1 year","end_date":"Dec 2009","start_date":"Jan 2009","subtitle":"Carnegie East House","title":"Marketing Director"}],"url":""},{"company":"TradeCard","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Managed and coordinated lead generation efforts at third-party events, customer conferences and webinars. I also utilized salesforce for campaign management, procured promotional giveaways, provided graphic design and copywriting for content creation and advertisements.","duration":"Jul 2007 Nov 2008 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2008","start_date":"Jul 2007","subtitle":"TradeCard","title":"Marketing Communications Associate"}],"url":""},{"company":"Heidrick & Struggles, Inc.","company_id":"heidrick-&-struggles","location":"","positions":[{"description":"Supported consultants marketing efforts through content creation & distribution, implemented campaign reports, organized and managed Partners’ Conferences, conducted competitive analysis and website maintenance.","duration":"Nov 2005 May 2007 1 year 7 months","duration_short":"1 year 7 months","end_date":"May 2007","start_date":"Nov 2005","subtitle":"Heidrick & Struggles, Inc.","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/heidrick-&-struggles"},{"company":"Marketing Resources & Results","company_id":null,"location":"","positions":[{"description":"Provided marketing support for clients and the firm through event execution, direct mail campaigns, copywriting, market research, website maintenance and database management.","duration":"Aug 2004 Nov 2005 1 year 4 months","duration_short":"1 year 4 months","end_date":"Nov 2005","start_date":"Aug 2004","subtitle":"Marketing Resources & Results","title":"Marketing Coordinator"}],"url":""}]', '["“We worked together on several projects. Jen is a creative and energetic marketer. I found her ideas to be fresh and full of life and energy. Her execution is flawless and crisp. She can be counted on to provide thoughtful solutions to difficult challenges. She is continually cheerful and is an absolute delight to work with...”","“Jennifer came to us from a company we acquired and took no time fitting in and picking up responsibilities where she saw a need.”"]']### Assistant: The agent's job is to improve infrastructure availability as an IT Management Professional and Systems Architect, and today the agent is reaching out to the user because they need to discuss strategic marketing planning and lead generation for a growing company's next generation infrastructure and hosting services.
### Human: Agent: ['Minal Vaity', "First and foremost, I ❤ writing code💻Ever since writing my first program in Java and manipulating it to produce the desired output, I have been obsessed with the idea of using software to solve practical problems. Software engineering is a never-ending puzzle that I am passionately engaged in solving. I believe in the power of programming to transform and improve the lives of people in the world.Since graduation, I was working at ‘Cybage Software Pvt. Ltd’. The work experience – which unraveled in different phases – has been a wonderful platform for me to apply my technical skills. More importantly, the productive and collaborative work environment has caused me to grasp a handful of professional values including self-discipline, time management, respect for deadlines, and teamwork. For my first professional experience, I was given the opportunity to work for a US client 'TravelClick Inc.' which is in the travel and hospitality domain. In my two-year tenure, I worked in three different teams, and my work ethic during the project has made me emerge as a responsible, reliable, and dedicated employee in the eyes of my managers and my teammates. Working alongside my managers at my workplace, they encouraged me to take the next big step in my academic expedition.Currently, I am pursuing my Masters in Information Technology and Management with a specialization in Software Development. When I am not occupied in plotting my next academic move or fulfilling my professional commitments, I like to unwind by reading books. As a voracious reader, my most memorable book titles are ‘Digital Fortress’ by Dan Brown and ‘If Tomorrow Comes’ by Sidney Sheldon.Specialties: 🔹Technical Skills: C, C++, JAVA, J2EE, Python, HTML5 (CSS3 Styling), Javascript(ES6), ReactJS, NodeJS🔹Tools: MySQL Server, Eclipse, Visual Studio, NetBeans, Android SDK, IntelliJ, PyCharm, Excel, Microsoft Office, Putty, Powershell, selenium, Jira, Tableau, Git, AWS, Docker, Confluence, Linux OS🔹Good Communication Skills and Extra-Curricular SkillsCheck my projects and skill badges on:✅ Portfolio: https://minu27.github.io✅ GitHub: https://github.com/minu27✅ HackerRank: https://www.hackerrank.com/minal_vaity95", 'AVP Risk Analysis Specialist II at Bank of America', 'Bank of America', '[{"company":"Bank of America","company_id":"bank-of-america","industry":"Banking","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Jul 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Bank of America","title":"AVP Risk Analysis Specialist II"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"CCC Information Services","company_id":"ccc-intelligent-solutions","location":"Chicago, Illinois, United States","positions":[{"description":"• Configuration using proxy and business services in Oracle Service Bus for consuming and exposing HTTP, SOAP and REST services to external systems and migration of inbound services to Apigee• Modification of code and debugging using Java/J2EE technologies• Tested and deployed the web application using Jenkins CI/CD (Continuous integration/continuous deployment)• Tested web application on SoapUI","duration":"Mar 2021 May 2021 3 months","duration_short":"3 months","end_date":"May 2021","start_date":"Mar 2021","subtitle":"CCC Information Services","title":"Software Engineer Intern"}],"url":"https://www.linkedin.com/company/ccc-intelligent-solutions"},{"company":"Machine Learning at Illinois Institute of Technology","company_id":"machine-learning-at-illinois-tech","location":null,"positions":[{"description":"","duration":"Jan 2021 May 2021 5 months","duration_short":"5 months","end_date":"May 2021","start_date":"Jan 2021","subtitle":"Machine Learning at Illinois Institute of Technology","title":"Public Relations Officer"},{"description":"","duration":"Aug 2020 Jan 2021 6 months","duration_short":"6 months","end_date":"Jan 2021","start_date":"Aug 2020","subtitle":"Machine Learning at Illinois Institute of Technology","title":"Social Media Head"}],"url":"https://www.linkedin.com/company/machine-learning-at-illinois-tech"},{"company":"Illinois Institute of Technology","company_id":"illinois-institute-of-technology","location":"Chicago, Illinois, United States","positions":[{"description":"• Assisting course instructor James Papademas for the course ITMD – 455/555 – Open-Source Intelligent Devices(Android).• Evaluate assignments and projects.• Resolve queries for all the assignments and concepts taught in the class.• Mentor tackling the issues faced by students with their tasks.• Conduct virtual office hours weekly.","duration":"Sep 2020 May 2021 9 months","duration_short":"9 months","end_date":"May 2021","start_date":"Sep 2020","subtitle":"Illinois Institute of Technology","title":"Graduate Teaching Assistant"}],"url":"https://www.linkedin.com/company/illinois-institute-of-technology"},{"company":"Illinois Institute of Technology","company_id":"illinois-institute-of-technology","location":"Greater Chicago Area","positions":[{"description":"• Video recording of the lectures conducted on campus• Catered the professors with all the necessary equipment required and provide a good and comfortable learning environment for the online students","duration":"Dec 2019 May 2020 6 months","duration_short":"6 months","end_date":"May 2020","start_date":"Dec 2019","subtitle":"Illinois Institute of Technology","title":"Production Assistant"}],"url":"https://www.linkedin.com/company/illinois-institute-of-technology"},{"company":"Indian Student Association - Illinois Tech","company_id":"isa-illinoistech","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Sep 2019 May 2020 9 months","duration_short":"9 months","end_date":"May 2020","start_date":"Sep 2019","subtitle":"Indian Student Association - Illinois Tech","title":"Head of Events"}],"url":"https://www.linkedin.com/company/isa-illinoistech"},{"company":"Cybage Software","company_id":"cybage","location":"Pune Area, India","positions":[{"description":"","duration":"Jul 2017 Jun 2019 2 years","duration_short":"2 years","end_date":"Jun 2019","start_date":"Jul 2017","subtitle":"Cybage Software","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cybage"}]', '["Jose Guzman “It is with great honor that I write to you in the recommendation of Minal Vaity. I was her direct supervisor during her time at IIT. I have found her to be a pleasant and hardworking individual, as well as one of our finest student employees. Minal Vaity worked under my supervision as a Production Assistant. As a PA, her job responsibility included setting up classrooms, working with instructors, and recording live classes. She is a fast learner, and I strongly recommend her for employment within any organization. Illinois Institute of Technology is a private, technology-focused, research university offering undergraduate and graduate degrees in engineering, science, architecture, business, design, human sciences, applied technology, and law. Sincerely, Jose Guzman”","James Papademas “As my TA for Android Applications at IIT, Minal has greatly served me and the students. She is always consistent in grading all work including lab assignment submissions, final projects and exams. She gives timely and positive feedback to the students and keeps me informed of any issues. She is a truly high spirited worker bee and self - learner. You will find she is a team players and loves to be abreast of software technologies and tools. I highly recommend her to any company and position she seeks out.”"]'] User: ['Kevin Morgan', 'Experienced Software Engineer with a demonstrated history of working in the software industry. Developed multiple enterprise applications. Skilled in Javascript, Node.js and React. Strong Developer with a Bachelor of Science - BS focused in Computer Engineering from University of South Florida.', 'Senior Software Engineer', 'ConnectWise', '[{"company":"ConnectWise","company_id":"connectwise","industry":"Software Development","location":"Tampa, Florida, United States","positions":[{"description":"","duration":"May 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"May 2021","subtitle":"ConnectWise","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/connectwise"},{"company":"eNotaryLog","company_id":"enotarylog","location":"","positions":[{"description":"Developed and maintained REST API revolving around notary managementusing React, Node, and PostgreSQL.Implemented \\"eSignature\\" application allowing clients to \\"eSign\\" legaldocuments in compliant manner.Trained and managed team of seven developers and discussed technicalissues with product owner to provide resolution and apply best practices.Promoted to Team Lead within six-month timeframe due to exceeding goalsand for ability to handle high-priority initiatives. Developed and maintained REST API revolving around notary managementusing React, Node, and PostgreSQL.Implemented \\"eSignature\\" application allowing clients to \\"eSign\\" legaldocuments in compliant manner.Trained and managed team of seven developers and discussed technicalissues with product owner to provide resolution and apply best practices.Promoted to Team Lead within six-month timeframe due to exceeding goalsand for ability to handle high-priority initiatives.","duration":"Jan 2020 Apr 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2021","start_date":"Jan 2020","subtitle":"eNotaryLog","title":"Software Development Team Lead and Scrum Master"}],"url":"https://www.linkedin.com/company/enotarylog"},{"company":"PostcardMania","company_id":"postcardmania","location":"","positions":[{"description":"Designed and developed public REST API with Open API 3.0 Standards using.NET Core, React, and MySQL, allowing customers to order directmail/postcards creating an entirely new revenue stream.Revised, modularized and updated old code bases to modern developmentstandards, reducing operating costs and improving functionality, transitionedfrom jQuery to React.Managed external and internal developer portal containing swagger-basedinterfaces and “How-To” articles. Designed and developed public REST API with Open API 3.0 Standards using.NET Core, React, and MySQL, allowing customers to order directmail/postcards creating an entirely new revenue stream.Revised, modularized and updated old code bases to modern developmentstandards, reducing operating costs and improving functionality, transitionedfrom jQuery to React.Managed external and internal developer portal containing swagger-basedinterfaces and “How-To” articles.","duration":"Jun 2019 Jan 2020 8 months","duration_short":"8 months","end_date":"Jan 2020","start_date":"Jun 2019","subtitle":"PostcardMania","title":"Software Developer"}],"url":"https://www.linkedin.com/company/postcardmania"},{"company":"LeapCaller","company_id":"leapcaller","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"Developed calling and texting platform using Node, Vue, Vuex and MongoDBallowing customers to contact potential leads en masse.Introduced agile methodologies and effective development best practices todivision to enhance product development.Attended TWILIO Signal tech conference and became a TWILIO Champion. Developed calling and texting platform using Node, Vue, Vuex and MongoDBallowing customers to contact potential leads en masse.Introduced agile methodologies and effective development best practices todivision to enhance product development.Attended TWILIO Signal tech conference and became a TWILIO Champion.","duration":"Feb 2017 Jan 2019 2 years","duration_short":"2 years","end_date":"Jan 2019","start_date":"Feb 2017","subtitle":"LeapCaller","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/leapcaller"}]', '["Kenneth S. “As someone who was under Kevin in the beginning of my career, I was able to learn so much from him. He is highly skilled. He is very passionate for coding and teaching others his knowledge. I had the privilege to work with him in many assignments. Thanks to Kevin, I have been able to accelerate my growth in web development.”","Madeline Collins “Kevin is one of the best leaders and engineers I\'ve had the pleasure of meeting! He works cross-functionally with ease and mentored interns with charisma, clarity, and an energetic kindness. He isn\'t afraid to delve deeper into problems on both the technical and business sides of the company and worked overtime to solve them with super tight turn-arounds. Very self-motivated and independent, and with a good sense of humor to boot. It was a pleasure working with him, and I\'d be happy work with him again in the future.”"]']### Assistant: The agent's job is to connect with experienced software engineers to explore potential collaboration opportunities. Today, the agent is reaching out to the user because they need to discuss a potential joint project in the software development field.
### Human: Agent: ['Katherine Green, PhD', "Foresight professionals helping organizations explore the future, make strategic choices, raise institutional capacity to manage change, and execute on planned change targeting a preferred future. We use a cross-disciplinary approach, blending the futures field with the behavioral sciences. We want clients to be prepared, not surprised.Foresight fosters insight about different time horizons of change (10+ years), promotes an understanding of complexity, enlivens the imagination to discover what is possible, and engenders hope. It gives leaders a framework and approach for leading change in times of complexity and uncertainty.I use a recognized foresight process; this process enables clients to solve pressing business, talent and organizational challenges with tailored solutions for their aging workforce futures. Together we identify change strategies that enhance success during the transitions, and offer guidance on how to 'stay the course' while pursuing a preferred future. My successful client engagements over three decades are from business, government, non-profit and industry sectors. I value collaboration, demonstrate respect for clients' work and culture, and employ exemplary standards of professional practice. Key Services *) Strategic Foresight Consulting & Strategic Workforce Planning *) Keynotes & Presentations on the Future of: Work, Organizations, Leadership, Aging Workforce *) Generational Team Training *) Leadership & Executive Coaching - 60-minute customized sessions *) Change Management Consulting - enabling successful transitions to a preferred future *) Aging Workforce Audit & Solutions Report - customized audit with tailored suggestions for creating age-diverse work culture over time *) Corporate Research - futures research and report on select topics (10+ Yrs horizon)", 'Strategic Foresight | Aging Workforce | Leadership & Change Consultant | HR Expertise | Future of Work', 'Aging at Work', '[{"company":"Aging at Work","company_id":null,"location":"Central Florida","positions":[{"description":"","duration":"Sep 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Aging at Work","title":"Owner - Aging at Work"}],"url":""},{"company":"Futures at Work (affiliated with Green Consulting Group LLC)","company_id":"green-consulting-group-llc","location":"Chevy Chase Maryland","positions":[{"description":"","duration":"Jun 1999 - Present 22 years 5 months","duration_short":"22 years 5 months","end_date":"Present","start_date":"Jun 1999","subtitle":"Futures at Work (affiliated with Green Consulting Group LLC)","title":"Owner"}],"url":"https://www.linkedin.com/company/green-consulting-group-llc"},{"company":"Fannie Mae","company_id":"fannie-mae-corporation_19722","location":"","positions":[{"description":"","duration":"1997 1999 2 years","duration_short":"2 years","end_date":"1999","start_date":"1997","subtitle":"Fannie Mae","title":"Management Training Consultant"}],"url":"https://www.linkedin.com/company/fannie-mae-corporation_19722"},{"company":"Congressional Management Foundation","company_id":null,"location":"","positions":[{"description":"","duration":"1996 1997 1 year","duration_short":"1 year","end_date":"1997","start_date":"1996","subtitle":"Congressional Management Foundation","title":"Manager of Training"}],"url":""},{"company":"Pacific Institute for Research and Evaluation","company_id":"pacific-institute-for-research-and-evaluation","location":"","positions":[{"description":"","duration":"1992 1995 3 years","duration_short":"3 years","end_date":"1995","start_date":"1992","subtitle":"Pacific Institute for Research and Evaluation","title":"Human Resources Manager, Research Assistant"}],"url":"https://www.linkedin.com/company/pacific-institute-for-research-and-evaluation"},{"company":"Peace Corps","company_id":"peace-corps","location":"","positions":[{"description":"","duration":"1978 1979 1 year","duration_short":"1 year","end_date":"1979","start_date":"1978","subtitle":"Peace Corps","title":"Teacher"}],"url":"https://www.linkedin.com/company/peace-corps"}]', '["MICHAEL JACKSON, J.D. “Katherine is diligent, understanding and provided customized insights based on my needs and desires. She served as the wind beneath my wings, professional speaking and delivered on time as promised. ”","Annette Scarpitta “Katherine worked closely with us at the Kakenya Center for Excellence to create a customized leadership training program for use among underprivileged girls in Maasai Kenya. She ensured that the program accounted for cultural differences and varying abilities of end users. We were highly impressed with the level of detail and professional expertise she provided as a trainer. Her earlier work with other cultures served her well in this capacity. Katherine\'s friendly manner made her a joy to work with.”"]'] User: ['Sara-kelly Schneider', 'Outgoing, Motivated, Dynamic young professional seeking a prosperous career in marketing.', 'Administrative Assistant at GT Electric of Florida, INC.', 'GT Electric of Florida, INC.', '[{"company":"GT Electric of Florida, INC.","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"GT Electric of Florida, INC.","title":"Administrative Assistant"}],"url":""},{"company":"Turner Family","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"Turner Family","title":"Nanny"}],"url":""},{"company":"Garent and Gold","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Jul 2015 Sep 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2017","start_date":"Jul 2015","subtitle":"Garent and Gold","title":"Sales Associate"}],"url":""}]', '["Taylor McGill “Dear Sara-Kelly, I\'ve written this recommendation of you to share with other LinkedIn users. Details of Recommendation: \\"There are many wonderful words that come to mind to describe Ms. Schneider, however, one that comes to mind first is reliable. Ms. Schneider\'s work ethics are exceptional. She is hardworking, reliable, and works extremely well with others. She has a bubbly personality, and her coworkers find it very easy to speak with, and bring any issues they\'re having to her attention knowing that she will give the proper response, even it not favorable. I have known Ms. Schneider for the past three years. In the time I have come to know her, she became a valuable team member to the Garnet & Gold staff. She played an important role of inspiring others, all while going above and beyond her tasked responsibilities. Ms. Schneider makes a wonderful addition to any team she becomes a part of.\\" ”","Jennifer Turner “SK is awesome! She is capable and reliable. She is like part of our family. We are so happy to have her as part of our team. ”"]']### Assistant: The agent's job is to provide strategic foresight consulting and workforce planning, and today the agent is reaching out to the user because they need to offer leadership and executive coaching services for their marketing career.
### Human: Agent: ['Tamas Vago', 'Driven leader who believes in true hospitality and understands that behind every success there must be a strong Team.', 'General Manager at Hilton Fort Lauderdale Beach Resort', 'Hilton Fort Lauderdale Beach Resort', '[{"company":"Hilton Fort Lauderdale Beach Resort","company_id":null,"location":"Fort Lauderdale, Florida","positions":[{"description":"","duration":"Aug 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Aug 2019","subtitle":"Hilton Fort Lauderdale Beach Resort","title":"General Manager"}],"url":""},{"company":"The Diplomat Beach Resort","company_id":"the-diplomat-beach-resort","location":"Hollywood, FL","positions":[{"description":"","duration":"Oct 2016 Aug 2019 2 years 11 months","duration_short":"2 years 11 months","end_date":"Aug 2019","start_date":"Oct 2016","subtitle":"The Diplomat Beach Resort","title":"Hotel Manager"}],"url":"https://www.linkedin.com/company/the-diplomat-beach-resort"},{"company":"Conrad Fort Lauderdale Beach","company_id":"conrad-fort-lauderdale-beach","location":"Fort Lauderdale","positions":[{"description":"","duration":"Nov 2015 Oct 2016 1 year","duration_short":"1 year","end_date":"Oct 2016","start_date":"Nov 2015","subtitle":"Conrad Fort Lauderdale Beach","title":"Executive Assistant Manager"}],"url":"https://www.linkedin.com/company/conrad-fort-lauderdale-beach"},{"company":"Hilton Fort Lauderdale Beach Resort","company_id":"hilton-fort-lauderdale-beach-resort","location":"Fort Lauderdale","positions":[{"description":"Responsible for all operating aspects of the Resort including Housekeeping, Front Office, Food and Beverage, Engineering, Security and Recreations.","duration":"Aug 2012 Nov 2015 3 years 4 months","duration_short":"3 years 4 months","end_date":"Nov 2015","start_date":"Aug 2012","subtitle":"Hilton Fort Lauderdale Beach Resort","title":"Director of Operations"}],"url":"https://www.linkedin.com/company/hilton-fort-lauderdale-beach-resort"},{"company":"Hyatt Regency","company_id":"hyatt-regency","location":"Fort Lauderdale","positions":[{"description":"","duration":"Feb 2010 Aug 2012 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2012","start_date":"Feb 2010","subtitle":"Hyatt Regency","title":"Director of Food and Beverage"}],"url":"https://www.linkedin.com/company/hyatt-regency"},{"company":"InterContinental Hotels Group","company_id":"ihghotels&resorts","location":null,"positions":[{"description":"","duration":"Mar 2006 Feb 2010 4 years","duration_short":"4 years","end_date":"Feb 2010","start_date":"Mar 2006","subtitle":"InterContinental Hotels Group","title":"Director of Food and Beverage"},{"description":"","duration":"Aug 2004 Mar 2006 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2006","start_date":"Aug 2004","subtitle":"InterContinental Hotels Group","title":"Assistant Director of Food and Beverage"},{"description":"","duration":"Feb 2003 Aug 2004 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2004","start_date":"Feb 2003","subtitle":"InterContinental Hotels Group","title":"Executive Sous Chef"},{"description":"","duration":"Nov 2000 Feb 2003 2 years 4 months","duration_short":"2 years 4 months","end_date":"Feb 2003","start_date":"Nov 2000","subtitle":"InterContinental Hotels Group","title":"Executive Chef"},{"description":"","duration":"Apr 1999 Oct 2000 1 year 7 months","duration_short":"1 year 7 months","end_date":"Oct 2000","start_date":"Apr 1999","subtitle":"InterContinental Hotels Group","title":"Sous Chef"}],"url":"https://www.linkedin.com/company/ihghotels&resorts"},{"company":"Kempinski Hotel Corvinus","company_id":null,"location":"Budapest, Hungary","positions":[{"description":"","duration":"Aug 1994 Apr 1999 4 years 9 months","duration_short":"4 years 9 months","end_date":"Apr 1999","start_date":"Aug 1994","subtitle":"Kempinski Hotel Corvinus","title":"Chef de Partie"}],"url":""}]', '["“What an incredible pleasure it was to work with Tamas during my tenure with The Hyatt Regency Pier Sixty-Six. A true partner, he always looked for ways to find a yes for our client\'s requests understanding that it is all about building the relationships that we build. Always with a smile, I would sincerely welcome the opportunity to work with him again in a heart beat.”","“Tamas is an extraordinary leader who is goal-oriented and revenue-focused. His passion and knowledge of the industry is second to none.”"]'] User: ['Stephanie Moncada', 'Experienced sales representative. Skilled in the hospitality industry, event coordinating, corporate sales and Food & Beverage. Bachelor’s Degree in Hospitality Tourism Management from Florida International University.', 'Senior Sales Manager at The Standard Spa, Miami Beach', 'The Standard Spa, Miami Beach', '[{"company":"The Standard Spa, Miami Beach","company_id":"the-standard-spa-miami-beach","industry":"Hospitality","location":null,"positions":[{"description":"","duration":"Apr 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2022","subtitle":"The Standard Spa, Miami Beach","title":"Senior Sales Manager"},{"description":"","duration":"Apr 2019 Apr 2022 3 years 1 month","duration_short":"3 years 1 month","end_date":"Apr 2022","start_date":"Apr 2019","subtitle":"The Standard Spa, Miami Beach","title":"Corporate Sales Manager"},{"description":"Taking on the Corporate, Consortia, SMERF and Production segments, I am responsible for identifying new business opportunities, developing new accounts and helping with the sales process to convert business.- Prospect new accounts and establish client base for all markets to include organizations, associations, transient and corporate businesses through direct outside sales in order to secure direct bookings of businesses for the hotel- Drive new revenue across all sectors- Negotiate guest room rates along with hotel services within approved booking guidelines for the hotel. Confirm agreements in writing and forwards document to client and affected hotel departments- Conduct tours of the hotel / entertain qualified potential clients in accordance with company and property policies and procedures- Respond promptly to all inquiries and correspondence from clients and lead referrals- Be responsible for and implement sales call and sales action plans for the development of the designated market segments- Achieve and/or exceed sales and revenue goals as specified in the goal setting process","duration":"Sep 2018 Apr 2019 8 months","duration_short":"8 months","end_date":"Apr 2019","start_date":"Sep 2018","subtitle":"The Standard Spa, Miami Beach","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/the-standard-spa-miami-beach"},{"company":"SIXTY Hotels","company_id":"sixty-hotels","location":"Miami Beach","positions":[{"description":"Contract and service all inbound social group blocks, including wedding blocks and bachelor/bachelorette parties• Exceeded Q1 Goal by 120% and Q2 by 110%• Assist Director of Events and Conference Service Manager with completion and distribution of group resumes & BEOs• Service small groups (less than 10) that are contracted by Group Sales Manager• Assist Transient Sales Manager with entering reservations and account tracking/production• Organize the Sales Office by keeping inventory of supplies and marketing collateral• Provide additional support to the sales team as directed by the Director of Sales and Marketing","duration":"Dec 2017 Sep 2018 10 months","duration_short":"10 months","end_date":"Sep 2018","start_date":"Dec 2017","subtitle":"SIXTY Hotels","title":"Sales and Catering Coordinator"}],"url":"https://www.linkedin.com/company/sixty-hotels"},{"company":"W South Beach","company_id":"w-south-beach","location":"Miami beach","positions":[{"description":"As a Residential Concierge I assist owners with any and every aspect of their lives while staying in their homes.Provide superior customer relations incentivizing owners to move room to RMA • Create monthly newsletters for owners of happenings in Miami• Create “WOW” moments, designing creative amenities for each owner • Assist with dinner, car, hotel, watersport, and personal reservations • Agile in making VIP reservation to the top clubs, and coordinate exclusive dinner reservations • Coordinate owner’s events, surprises and private functions","duration":"Jan 2016 Jan 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2018","start_date":"Jan 2016","subtitle":"W South Beach","title":"Residential Concierge"}],"url":"https://www.linkedin.com/company/w-south-beach"},{"company":"KNR Hospitality","company_id":"knr-hospitality","location":"W South Beach","positions":[{"description":"As a pool server I ensured all guests have an enjoyable experience by providing quality customer service, attending to their requests, and provide timely assistance with food orders and delivery. As a pool server I ensured all guests have an enjoyable experience by providing quality customer service, attending to their requests, and provide timely assistance with food orders and delivery.","duration":"Aug 2014 Jan 2016 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2016","start_date":"Aug 2014","subtitle":"KNR Hospitality","title":"Server"}],"url":"https://www.linkedin.com/company/knr-hospitality"}]', '["Amber K. “Stephanie is a hard worker that strives to be the best that she can be. She provides guests with excellent service and you will never see her without a smile on her face. Stephanie is also a great team player and always proves herself to be strong leader. You can always count on Stephanie to motivate the team with her positive attitude. She is an all around wonderful person. ”","Leopold L. Leveille, MS, CHIA “I have known Stephanie Moncada in a variety of capacities for many years. She has been my class mate at the Chaplin School of hospitality at Florida International University for the past several years. Stephanie is efficient and extremely competent. She often successfully finishes a task well before the deadline. She is extremely organized, and never misses a deadline or forgets an assignment. Stephanie also has an excellent rapport with people of all ages. She has worked with both young children and the elderly, and every age in between. Her excellent communication skills (both written and verbal) allow her to connect with all kinds of people. In summary, I highly recommend Stephanie for any position or endeavor that she may seek to pursue. She will be a valuable asset for any organization. ”"]']### Assistant: The agent's job is to drive revenue and develop new business opportunities, and today the agent is reaching out to the user because they need to discuss potential corporate sales and event coordinating opportunities at The Standard Spa, Miami Beach.
### Human: Agent: ['Cary White', "The success of your company is closely tied to the quality and talent of (workforce), and your ability to manage labor costs. Smart Solutions partners with companies like yours to help address labor and recruiting challenges, and help you manage labor costs. We are experts in large volume users of outsourced labor. Through our Strategic Alliance Program(SAP), we fill your seats everyday, with the right people and move your product out the door with better efficiencies and less defects; and we reduce turnover, so you don't have to keep training people everyday. Let us discuss our Guerrilla Recruiting program, Flex Force program, the Department Specific Training and other very unique and exclusive, non-traditional resources to make your business profitable. If labor is costing you money and not making you money, it is being done wrong. Contact me to see if we are a good fit.", 'Transforming Productivity through essential labor strategies', 'Smart Solutions Group', '[{"company":"Smart Solutions Group","company_id":"smartsolutionsgroup","industry":"Human Resources Services","location":null,"positions":[{"description":"","duration":"Jun 2019 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Jun 2019","subtitle":"Smart Solutions Group","title":"Chief Revenue Officer (CRO)"},{"description":"","duration":"Mar 2018 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Mar 2018","subtitle":"Smart Staffing, llc","title":"National Sales Director"}],"url":"https://www.linkedin.com/company/smartsolutionsgroup"},{"company":"Adventure Quest Sales Training","company_id":"adventure-quest-training","location":"","positions":[{"description":"Dedicated to the sales professional to upgrade their skills and techniques. I am here to teach, train and coach salespeople through seminars, workshops, teleseminars, webcasts, books, and audio/video products. I am an expert in client attraction and influencing the sale through relationship selling.Working with sales professionals who are looking to fast forward their career and double their income in 3 years or less.Expert in helping the small business owner attract clients fast.I have had 30+ years in the sales industry. Begin the Adventure.","duration":"Jan 2006 - Present 16 years 6 months","duration_short":"16 years 6 months","end_date":"Present","start_date":"Jan 2006","subtitle":"Adventure Quest Sales Training","title":"President & Chief Motivational Officer"}],"url":"https://www.linkedin.com/company/adventure-quest-training"},{"company":"Speakup","company_id":"speakup","location":"Utah","positions":[{"description":"Empowering Speakers to rise up and say what they are meant to say. Empowering our audiences to rise up and become what they were meant to be.We empower professional speakers and trainer to find their message and make an impact in the world with it. We mastermind together to build our passion of sharing our message to the world. We help to monetize your message. Empowering Speakers to rise up and say what they are meant to say. Empowering our audiences to rise up and become what they were meant to be.We empower professional speakers and trainer to find their message and make an impact in the world with it. We mastermind together to build our passion of sharing our message to the world. We help to monetize your message.","duration":"Aug 2015 - Present 6 years 11 months","duration_short":"6 years 11 months","end_date":"Present","start_date":"Aug 2015","subtitle":"Speakup","title":"Founder & CEO"}],"url":"https://www.linkedin.com/company/speakup"},{"company":"TalentTeam","company_id":"talentteam","location":"Greater Salt Lake City Area","positions":[{"description":"A unique, exclusive and non-traditional staffing company designed to please the customer. We changed our name to better reflect our suite of workforce solutions. Ask me about it! A unique, exclusive and non-traditional staffing company designed to please the customer. We changed our name to better reflect our suite of workforce solutions. Ask me about it!","duration":"Jun 2013 Jun 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2015","start_date":"Jun 2013","subtitle":"TalentTeam","title":"Director of Sales"}],"url":"https://www.linkedin.com/company/talentteam"},{"company":"Moxie Solutions Group","company_id":null,"location":"","positions":[{"description":"We specialize in companies with large contingent labor forces. We only recruit for one company in any given market and guarantee 100% fill rate everyday. Exclusive and unique staffing model, where our customers are elated and loyal, not just satisfied. We specialize in companies with large contingent labor forces. We only recruit for one company in any given market and guarantee 100% fill rate everyday. Exclusive and unique staffing model, where our customers are elated and loyal, not just satisfied.","duration":"Oct 2009 Jun 2013 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jun 2013","start_date":"Oct 2009","subtitle":"Moxie Solutions Group","title":"Vice President"}],"url":""},{"company":"Entrepreneur launch Pad","company_id":"entrepreneur-launch-pad","location":"","positions":[{"description":"To help develop the non-profit organization, oversee the group and develop plans and ideas for new start-ups or entrepreneurs. To help develop the non-profit organization, oversee the group and develop plans and ideas for new start-ups or entrepreneurs.","duration":"Feb 2009 Jul 2011 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jul 2011","start_date":"Feb 2009","subtitle":"Entrepreneur launch Pad","title":"Co-Founder, Former Board Member and Former Vice President"}],"url":"https://www.linkedin.com/company/entrepreneur-launch-pad"},{"company":"StaffMedic/Legacy Staffing","company_id":null,"location":"","positions":[{"description":"Specializing in medical and professional staffing and recruiting. Providing nurses, medical techs, pharmacists, clerical, administrative, etc.Sales, Marketing & Sales Training. Business Development and Market Share of area.• Brought in new accounts that were previously unattainable.• Oversaw sales increase of 300% in two months. Specializing in medical and professional staffing and recruiting. Providing nurses, medical techs, pharmacists, clerical, administrative, etc.Sales, Marketing & Sales Training. Business Development and Market Share of area.• Brought in new accounts that were previously unattainable.• Oversaw sales increase of 300% in two months.","duration":"Jun 2008 Dec 2008 7 months","duration_short":"7 months","end_date":"Dec 2008","start_date":"Jun 2008","subtitle":"StaffMedic/Legacy Staffing","title":"VP of Business Development"}],"url":""},{"company":"Shred-it","company_id":"shred-it","location":"","positions":[{"description":"Trained, developed, coached and lead 7 sales reps in Utah and Idaho. Three of my reps were the top in the region and one was a presidents club recipient 3 years running. Trained, developed, coached and lead 7 sales reps in Utah and Idaho. Three of my reps were the top in the region and one was a presidents club recipient 3 years running.","duration":"Dec 2006 Jun 2008 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jun 2008","start_date":"Dec 2006","subtitle":"Shred-it","title":"Sales Rep Supervisor"}],"url":"https://www.linkedin.com/company/shred-it"},{"company":"SOS Staffing Services","company_id":"sos-employment-group","location":null,"positions":[{"description":"Sales Training, Coaching, and Evaluations. I am an expert at one on one sales assessment and evaluations and sales turn around. Created sales programs and implemented them in the field for the success of the sales people. Had as many as 130 sales reps in 18 states west of the Mississippi that I helped coach to higher revenues and profits for the company every year. Also did medium to large group trainings and workshops.","duration":"Sep 1997 Oct 2006 9 years 2 months","duration_short":"9 years 2 months","end_date":"Oct 2006","start_date":"Sep 1997","subtitle":"SOS Staffing Services","title":"Vice President of Business Development and Director of Sales"},{"description":"Responsible for 50 branches and all training of anything to do with sales, leadership, goals etc. Work with the P&L’s of each of those branches. Responsible for growing a $60 million revenue.• Increased region revenues and profits 14% and maintained its number one position in the company. • Recognized as a great leader by the CEO and was promoted to Director of Sales for the entire company. • Implemented the SWOT Team program, Quickstart program, electronic version of the Territory Manual, electronic reporting, etc.","duration":"Jan 2001 Apr 2003 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2003","start_date":"Jan 2001","subtitle":"SOS Staffing Services","title":"Regional Sales Manager"}],"url":"https://www.linkedin.com/company/sos-employment-group"}]', '["Patrick Kenny “I just had the pleasure to spend three day listening and learning from Cary. Over the last 30 years I have been to many sales training\'s. I have to say Cary puts on one of the best. He relates to you, he is engaging, fun and perceptive. He steps into the training with both feet and his whole heart. He sincerely cares and inspires people. If you have the chance I recommend you getting to know Cary.”","Perette Furbush “We recently had the pleasure of Cary coming to our corporate office and hold a Sales training class in Utah. His energy, delivery and fantastic methods of keeping all of us engaged for the full 3 days was astonishing and I would whole heartily recommend him doing the same for your company! I\'m hearing everyone left the class energized & motivated in putting his proven success strategies to work and are feeling certain their goals can and will be met for 2017...myself included! Thank you so much Cary! ”"]'] User: ['Kelly Beyer', 'About Manpower Manpower® is a global leader in contingent staffing and permanent recruitment. Through our expertise in talent resourcing and workforce management, we provide rapid access to a highly qualified and productive pool of candidates. In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed.', 'Experienced Workforce Solutions Partner - Specializing in Direct Hire and Temporary Staffing Solutions 918-251-2001', 'ManpowerGroup', '[{"company":"ManpowerGroup","company_id":"manpowergroup","industry":"Staffing and Recruiting","location":"Tulsa, Oklahoma Area","positions":[{"description":"","duration":"1995 - Present 27 years","duration_short":"27 years","end_date":"Present","start_date":"1995","subtitle":"ManpowerGroup","title":"Market Manager"}],"url":"https://www.linkedin.com/company/manpowergroup"}]', '["Amy Taylor “Kelly is an outstanding example of integerty and professionalism in everything she does.”","Cindy Lunning “I’ve know Kelly since 1995 when we first started working together at Manpower. What impresses me most about Kelly is her natural leadership, enthusiasm , commitment, and Kelly’s understanding and knowledge of the industry. I’m fortunate to have had the opportunity to work with Kelly, and know I can always call upon her anytime I need a valued resource.”"]']### Assistant: The agent's job is to provide workforce management solutions, and today the user is reaching out to the agent because they need assistance with direct hire and temporary staffing solutions.
### Human: Agent: ['Jaclyn Cracknell', '"Leaders aren\'t born, they are made. And they are made just like anything else, through hard work. And that\'s the price we\'ll have to pay to achieve that goal, or any goal."--Vince Lombardi Skills Summary • Experienced Property Manager in residential real estate. • Posses a Real Estate license in MA. • Energized and extroverted leader possessing exceptional organizational and administrative skills. • Computer skills: Windows, XP, PowerPoint, Microsoft Word, Excel, Outlook, QuickBooks, Access, Internet research, as well as the basics • 5+ years of experience in hospitality and management in the food & beverage and hospitality industries.', 'Property Manager', 'Douglas A. King Builders, Inc.', '[{"company":"Douglas A. King Builders, Inc.","company_id":"douglas-a-king-builders-inc","industry":"Banking","location":null,"positions":[{"description":"• Operates and oversees various multisite residential rental properties• Ensures efficiency of staff through ongoing training, instruction, and leadership• Coordinate’s maintenance schedule and assignments by priority, along with scheduling preventative maintenance procedures• Efficiently processes applications, leases, and renewals within designated time limits and expirations • Represents the company in negotiating contracts and policies with sub-contractors• Oversees creation and content of the company’s websites for all properties• Manages marketing for online and digital print to attract tenants by advertising vacancies; obtaining referrals from current tenants; explaining advantages of location and services; showing units• Upholds security and safety measures by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; planning renovations• Continually monitors and analyzes traffic logs, conversion ratios, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested• Updates and maintains current tenant records • Handles resident concerns and requests on timely basis to ensure resident satisfaction with management• Ensures distribution of all company or community-issued notices (i.e., bad weather, emergency, maintenance, etc.)• Provides support to staff to encourage teamwork and lead as an example in creating a harmonious environment• Inputs and tracks that all service requests are recorded and communicated appropriately to maintenance• Monitoring operations of other Property Manager’s building performance holding weekly meetings to continuously support the team","duration":"Apr 2013 - Present 8 years 11 months","duration_short":"8 years 11 months","end_date":"Present","start_date":"Apr 2013","subtitle":"Douglas A. King Builders, Inc.","title":"Property Manager"},{"description":"• Acted as Assistant Property Manager to the Property Manager assisting with tasks required by the Property Manager.","duration":"Oct 2012 Apr 2013 7 months","duration_short":"7 months","end_date":"Apr 2013","start_date":"Oct 2012","subtitle":"Douglas A. King Builders, Inc.","title":"Assistant Property Manager"}],"url":"https://www.linkedin.com/company/douglas-a-king-builders-inc"}]', '["Anthony Morse, MPA “I lived in a property managed by Jaclyn and she was great. She was always amenable to our concerns about rent, repairs, or issues going on in the building. She was always fair and worked to create a community within the building. The building always felt safe, friendly, and clean and staff was always courteous. She truly cared about her community.”","Sparks-Hallisey (DPH) “Hi Jaclyn, Jaclyn is profesional and has good interpersonal skills when dealing with people. Her interest are great for the community and children. I would highly recommend Jacklyn. Sincereley, Donna Sparks-Hallisey”"]'] User: ['Jay Perlmutter', 'Accomplished housing and community development professional with experience in underwriting projects and analyzing real estate markets; a strong background in project management to implement successful programs; and a motivated, team-player with excellent analytical, organizational, and research capabilities.', 'Managing Director of Single Family Development at The Atlanta Neighborhood Development Partnership', 'Atlanta Neighborhood Development Partnership', '[{"company":"Atlanta Neighborhood Development Partnership","company_id":"andpinc","industry":"Leasing Real Estate","location":null,"positions":[{"description":"","duration":"Jan 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Atlanta Neighborhood Development Partnership","title":"Managing Director of Single Family Development"},{"description":"","duration":"Oct 2018 Dec 2021 3 years 3 months","duration_short":"3 years 3 months","end_date":"Dec 2021","start_date":"Oct 2018","subtitle":"The Atlanta Neighborhood Development Partnership","title":"Director of Single Family Development"},{"description":"Manage and oversee single-family development efforts to accomplish mission of promoting, creating and preserving mixed income communities","duration":"Mar 2016 Sep 2018 2 years 7 months","duration_short":"2 years 7 months","end_date":"Sep 2018","start_date":"Mar 2016","subtitle":"The Atlanta Neighborhood Development Partnership","title":"Senior Housing Development Manager"}],"url":"https://www.linkedin.com/company/andpinc"},{"company":"HavenBrook Homes","company_id":"havenbrook-homes","location":null,"positions":[{"description":"Promoted operational improvements to drive timely lease-up of properties and efficient renovation of vacant homes; facilitated leasing process improvement for a doubling of monthly leases over a six month period; oversaw transition to new renovation model to decrease costs and time between acquisition and lease-up; developed regular reporting to investors and company leaders of key operational metrics; collaborated closely with various departments and staff to further operational goals","duration":"Sep 2014 Mar 2016 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2016","start_date":"Sep 2014","subtitle":"HavenBrook Homes","title":"Senior Operations Analyst"},{"description":"Assisted Director of Trading (Acquisitions) with management and oversight of acquisitions team to successfully acquire over 2,500 properties and expansion to new markets; developed daily and weekly reporting to track performance; facilitated creation of monthly budgets to ensure deployment goals met; assisted with analysis of fifteen markets for potential market expansion; improved due diligence process and regular reporting to drive efficiency of property inspections","duration":"Dec 2013 Sep 2014 10 months","duration_short":"10 months","end_date":"Sep 2014","start_date":"Dec 2013","subtitle":"HavenBrook Homes","title":"Trader Desk Analyst"}],"url":"https://www.linkedin.com/company/havenbrook-homes"},{"company":"City of Atlanta","company_id":"city-of-atlanta","location":"","positions":[{"description":"Successfully implemented Neighborhood Stabilization Program, a Federally funded program to re-occupy previously foreclosed homes; managed nine developers with contracts worth over $7M to complete the rehabilitation of 130 units; oversaw compliance reporting to ensure Federal and local requirements were met; and assisted with design and creation of the program, including development of policies and regulations Facilitated various Office of Housing policy initiatives to drive the mission of the Office and expand the role of the Office in Atlanta’s affordable housing delivery system, including creation of a bank REO initiative to accept donated properties and facilitation of the Housing Sub-Cabinet, a monthly collaboration between various government agencies to coordinate efforts for greater efficiencies","duration":"May 2009 Dec 2013 4 years 8 months","duration_short":"4 years 8 months","end_date":"Dec 2013","start_date":"May 2009","subtitle":"City of Atlanta","title":"Management Analyst - Office of Housing"}],"url":"https://www.linkedin.com/company/city-of-atlanta"},{"company":"RCLCO","company_id":"rclco","location":"","positions":[{"description":"Conducted real estate market analysis for a variety of clients including residential, hotel, retail, and office developers and land owners desiring a greater market understanding for successful project execution; analyzed future demand potential for projects by examining demographic and economic trends using historical data and statistical forecast models; surveyed and examined comparable development projects for indicators of potential market needs; successfully completed more than forty varied contracts throughout the Southeast","duration":"Sep 2006 Oct 2008 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 2008","start_date":"Sep 2006","subtitle":"RCLCO","title":"Associate"}],"url":"https://www.linkedin.com/company/rclco"},{"company":"Reynoldstown Revitalization Corporation","company_id":null,"location":"","positions":[{"description":"Managed twenty single-family infill houses and two multi-family projects exceeding $1 million dollars annually to accomplish mission of community revitalization; coordinated pre-development tasks, including securing financing and government approval; secured funding from various entities, and tax-credit financing for new multi-family project Managed twenty single-family infill houses and two multi-family projects exceeding $1 million dollars annually to accomplish mission of community revitalization; coordinated pre-development tasks, including securing financing and government approval; secured funding from various entities, and tax-credit financing for new multi-family project","duration":"Feb 2002 Feb 2006 4 years 1 month","duration_short":"4 years 1 month","end_date":"Feb 2006","start_date":"Feb 2002","subtitle":"Reynoldstown Revitalization Corporation","title":"Project Manager"}],"url":""}]', '["Jonathan Bartlett “I was Jay\'s direct supervisor for one year while he was employed in the Atlanta office of RCLCO. Jay was an enthusiastic team member who was willing to go the extra mile to ensure that our work was of the highest quality for our clients. He is constantly looking for ways to hone his analytical skills and he readily seeks and acts upon feedback. Jay has a genuine interest in real estate and in how people experience the built environment. His work at RCLCO has given him a strong background in multiple land uses in markets across the southeast, which should serve him well in any position for which he may be considered.”","Geoff Koski “I worked with Jay for two years. In that time I came to appreciate his organizational skills, dedication, thoughtfulness, intelligence, and passion for real estate. Jay has the ability to translate these qualities into his work and positively influence his team and his projects.”"]']### Assistant: The agent's job is to manage and oversee various multisite residential rental properties, and today the user is reaching out to the agent because they need assistance in underwriting projects and analyzing real estate markets for a potential partnership.
### Human: Agent: ['Heidi Nagel', 'Specialties: Customer Service, Training, Public Relations, Advocacy, Marketing, Program Planning, Leadership Development, Presentation Skills, Strategic Planning', 'Business Analyst at CMHA CEI', 'Community Mental Health Authority of Clinton, Eaton and Ingham Counties', '[{"company":"Community Mental Health Authority of Clinton, Eaton and Ingham Counties","company_id":"cmha-cei","industry":"Mental Health Care","location":"","positions":[{"description":"","duration":"Jun 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"Jun 2017","subtitle":"Community Mental Health Authority of Clinton, Eaton and Ingham Counties","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/cmha-cei"},{"company":"Kent District Library","company_id":"kent-district-library","location":null,"positions":[{"description":"Promote KDL collections, programs and services through traditional and social media; Oversee Communications Department, and coordinate nearly 7,000 annual programs for adult, youth and teens","duration":"Jul 2012 Jan 2017 4 years 7 months","duration_short":"4 years 7 months","end_date":"Jan 2017","start_date":"Jul 2012","subtitle":"Kent District Library","title":"Manager of Communications & Programming"},{"description":"Oversee operations for the Englehardt branch of KDL in Lowell, MI, ensuring consistent service during temporary leave of branch manager.","duration":"Apr 2012 Jun 2012 3 months","duration_short":"3 months","end_date":"Jun 2012","start_date":"Apr 2012","subtitle":"Kent District Library","title":"Interim Branch Manager"},{"description":"Oversee training and professional development for a public library staff of nearly 300 employees, including an annual staff development day and internal leadership institute.","duration":"Apr 2008 May 2012 4 years 2 months","duration_short":"4 years 2 months","end_date":"May 2012","start_date":"Apr 2008","subtitle":"Kent District Library","title":"Training Manager"}],"url":"https://www.linkedin.com/company/kent-district-library"},{"company":"Ionia Community Library","company_id":null,"location":"Ionia, MI","positions":[{"description":"Administration of a Michigan Class IV library, serving a population of over 21,000 residents. Facilitated transition to district library, strategic planning and design development of building project. Oversaw exponential increase in circulation and program attendance largely due to rebranding and improved promotion and marketing.","duration":"Sep 1997 Mar 2008 10 years 7 months","duration_short":"10 years 7 months","end_date":"Mar 2008","start_date":"Sep 1997","subtitle":"Ionia Community Library","title":"Library Director"}],"url":""},{"company":"Flint Public Library","company_id":"flint-public-library","location":"Flint, MI","positions":[{"description":"Reference and Collection Development with specialization in Social Sciences. Learning Lab instructor and mentor to at-risk youth through an library internet instruction program. Awarded Outstanding Library Service award by colleagues","duration":"Jan 1996 Sep 1997 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 1997","start_date":"Jan 1996","subtitle":"Flint Public Library","title":"Team Librarian"}],"url":"https://www.linkedin.com/company/flint-public-library"},{"company":"National Small Business Development Center Research Network","company_id":null,"location":"Albany, NY","positions":[{"description":"Performed value-added research for entrepreneurs in various industries and states.","duration":"Feb 1994 Dec 1995 1 year 11 months","duration_short":"1 year 11 months","end_date":"Dec 1995","start_date":"Feb 1994","subtitle":"National Small Business Development Center Research Network","title":"Research Aide"}],"url":""}]', '["“I truly enjoyed working for and with Heidi; it was a pleasure and a privilege to make her look good because she always had the good of the department and the organization in mind. Heidi managed many, many people with limited resources and time, and she did so professionally, decisively, and with confidence and passion. ”","“Heidi is an accomplished marketing professional with passion and drive. She makes the most of financial and staff resources to produce work that is ahead of the curve. Heidi forwards the industry through her work on professional committees and her role presenting at conferences. The fact that she does all this while serving as a friend and personal mentor to many in the field is humbling. ”"]'] User: ['Bill Rounds', 'Designer with extensive experience in Industrial Design, Graphic Design and UI design. Specialties: Art Direction in all aspects of design, communicating ideas and delivering final designs that are valuable to my clients.', 'Senior Designer', 'Self', '[{"company":"Self","company_id":null,"location":"Massachusetts","positions":[{"description":"","duration":"2015 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"2015","subtitle":"Self","title":"Freelance/ Contract Designer"}],"url":""},{"company":"Brooks Automation","company_id":null,"location":"Brooks Automation, Chelmsford Ma","positions":[{"description":"Senior Designer providing design direction for industrial design, graphic design, and user interface design. Senior Designer providing design direction for industrial design, graphic design, and user interface design.","duration":"Nov 2011 Sep 2014 2 years 11 months","duration_short":"2 years 11 months","end_date":"Sep 2014","start_date":"Nov 2011","subtitle":"Brooks Automation","title":"Senior Designer/Technical Illustrator"}],"url":""},{"company":"Skyward Mobile","company_id":"skyward-mobile","location":"","positions":[{"description":"Lead user interface graphic designer. Worked closely with mobile developers and engineers creating phone applications. Created buttons, backgrounds, animation and splash screens for dozens of products. Created concept art for client applications and guided them through design requirements. Responsible for creating marketing graphic material such as website art and elements. Created company logo and branding materials. Lead user interface graphic designer. Worked closely with mobile developers and engineers creating phone applications. Created buttons, backgrounds, animation and splash screens for dozens of products. Created concept art for client applications and guided them through design requirements. Responsible for creating marketing graphic material such as website art and elements. Created company logo and branding materials.","duration":"Oct 2006 Oct 2008 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2008","start_date":"Oct 2006","subtitle":"Skyward Mobile","title":"Lead UI/Graphics Designer"}],"url":"https://www.linkedin.com/company/skyward-mobile"},{"company":"lwr design","company_id":null,"location":"","positions":[{"description":"Freelance designer generating concepts, illustrations and designs for small design firms to large corporations. On the way learning how to communicate ideas in the most proficient and timely way Working as a freelance designer allowed me to work in a different design field every other month. From medical products to mobile phone UI graphics it was a new experience everyday. Freelance designer generating concepts, illustrations and designs for small design firms to large corporations. On the way learning how to communicate ideas in the most proficient and timely way Working as a freelance designer allowed me to work in a different design field every other month. From medical products to mobile phone UI graphics it was a new experience everyday.","duration":"Jan 2003 Oct 2006 3 years 10 months","duration_short":"3 years 10 months","end_date":"Oct 2006","start_date":"Jan 2003","subtitle":"lwr design","title":"Freelance designer"}],"url":""},{"company":"Farm Design","company_id":null,"location":"","positions":[{"description":"Industrial Design, Concept Sketching, Model making, Product development, Product rendering. Industrial Design, Concept Sketching, Model making, Product development, Product rendering.","duration":"2005 2005 less than a year","duration_short":"less than a year","end_date":"2005","start_date":"2005","subtitle":"Farm Design","title":"Freelance Designer"}],"url":""},{"company":"Sikorsky Aircraft","company_id":"sikorsky","location":"","positions":[{"description":"Designed interior components (Chairs, Divans, Consoles, Doors, Ashtrays etc...) and exterior paint schemes for the S70,S76 & S92 model helicopters. Designed interior components (Chairs, Divans, Consoles, Doors, Ashtrays etc...) and exterior paint schemes for the S70,S76 & S92 model helicopters.","duration":"Oct 2000 Jun 2003 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2003","start_date":"Oct 2000","subtitle":"Sikorsky Aircraft","title":"Industrial Designer"}],"url":"https://www.linkedin.com/company/sikorsky"},{"company":"Polaroid ID systems","company_id":"polaroid","location":"","positions":[{"description":"Designed hardware enclosures for for ID camera\'s and signature scanners to be used at your local DMV. I also designed security and graphic features to be used on your driver license [cards}. Designed hardware enclosures for for ID camera\'s and signature scanners to be used at your local DMV. I also designed security and graphic features to be used on your driver license [cards}.","duration":"Oct 1999 Sep 2000 1 year","duration_short":"1 year","end_date":"Sep 2000","start_date":"Oct 1999","subtitle":"Polaroid ID systems","title":"Industrial/Graphic Designer"}],"url":"https://www.linkedin.com/company/polaroid"},{"company":"Identico (now Helix Design)","company_id":null,"location":"","positions":[{"description":"Great opportunity to learn about design and the process of making a product from start to finish. I learned so much in a short period of time. Great opportunity to learn about design and the process of making a product from start to finish. I learned so much in a short period of time.","duration":"May 1998 Sep 1998 5 months","duration_short":"5 months","end_date":"Sep 1998","start_date":"May 1998","subtitle":"Identico (now Helix Design)","title":"Industrial Designer (internship)"}],"url":""},{"company":"Saucony","company_id":null,"location":"","positions":[{"description":"Designed running shoes for the masses and a warm up suit for Dave Scott. I had a lot of fun and gained vital knowlege that I use everyday I design. Designed running shoes for the masses and a warm up suit for Dave Scott. I had a lot of fun and gained vital knowlege that I use everyday I design.","duration":"May 1997 Sep 1997 5 months","duration_short":"5 months","end_date":"Sep 1997","start_date":"May 1997","subtitle":"Saucony","title":"Industrial Designer (internship)"}],"url":""}]', '["Jeremy De Bonet “We brought Bill into Skyward Mobile to create a professional look and feel to our many mobile products. Bills strengths are not only in his artistic talent, but also in his ability to work with the other stake holders in the projects, and incorporate their ideas and feedback into his interface designs. Bill was effective at creating a wide variety of unique looks and feel for the dozens of mobile applications Skyward produced. From highly constrained applications where the visual elements were constrained to a few buttons and widgets to applications that were driven primarily by art, Bill was able to create distintive visual impact. As a team member, Bill was a terrific addition. His enthusiasm, willingness to help, and team sprit was contagious. He was a pleasure to work with.”","Tim Kilroy “Put simply, Bill is a fantastic designer. With a true sense of human scales and interactivity, Bill can take complex actions and make them visually simple. Since my time at Skyward, I have hired Bill to work on other projects. He is hardworking, intuitive and delivers excellent product.”"]']### Assistant: The agent's job is to provide leadership development and strategic planning, and today, the agent is reaching out to the user because they need assistance with designing a visually appealing and user-friendly interface for their upcoming mobile application.
### Human: Agent: ['Bradford S.', 'Versatile web developer with over 17 years of professional experience developing hundreds of web sites that have ranged from small micro sites to large high profile websites. Always experimenting with the latest technologies, techniques, and/or trends in web design and web development.Online portfolio demonstrates proven web design and development experience.Specialties: Web design, Web Development, Front-end web development, Full-stack, Interactive Design, Creative direction, Ideas, Technical Consulting, Brand Developing, and Internet Marketing.', 'Web Developer, Digital Designer, Technology Consultant, Entrepreneur', 'Secure-24', '[{"company":"Secure-24","company_id":"secure-24","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"","duration":"Jul 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Jul 2019","subtitle":"Secure-24","title":"Developer"}],"url":"https://www.linkedin.com/company/secure-24"},{"company":"Optum Technology / UnitedHealth Group","company_id":"unitedhealth-group","location":"Southfield, MI","positions":[{"description":"","duration":"Nov 2014 - Present 7 years 1 month","duration_short":"7 years 1 month","end_date":"Present","start_date":"Nov 2014","subtitle":"Optum Technology / UnitedHealth Group","title":"Sr. Web Developer"}],"url":"https://www.linkedin.com/company/unitedhealth-group"},{"company":"MRM worldwide","company_id":"globalmrm","location":"Birmingham, Michigan","positions":[{"description":"- gm.com- gmfleet.com- mycertfiedservice.comBuild your Own (Cadillac, GMC, Chevy, Buick) - gm.com- gmfleet.com- mycertfiedservice.comBuild your Own (Cadillac, GMC, Chevy, Buick)","duration":"May 2012 Nov 2014 2 years 7 months","duration_short":"2 years 7 months","end_date":"Nov 2014","start_date":"May 2012","subtitle":"MRM worldwide","title":"Sr. Web Developer"}],"url":"https://www.linkedin.com/company/globalmrm"},{"company":"Blue Cross Blue Shield of Michigan","company_id":"blue-cross-blue-shield-of-michigan","location":"Detroit, Michigan","positions":[{"description":"- bcbsm.comIntranet micro sites - bcbsm.comIntranet micro sites","duration":"Apr 2012 May 2012 2 months","duration_short":"2 months","end_date":"May 2012","start_date":"Apr 2012","subtitle":"Blue Cross Blue Shield of Michigan","title":"Sr. Web Developer"}],"url":"https://www.linkedin.com/company/blue-cross-blue-shield-of-michigan"},{"company":"Ford Motor Credit Company","company_id":"ford-motor-credit-company","location":"Dearborn, Michigan USA","positions":[{"description":"- credit.ford.com- credit.lincoln.com• Developed the front-end for Credit.Ford.com and Credit.Lincoln.com brand web sites.• Mentored team members with troubleshooting and debugging cross-browsercompatibility issues in HTML/CSS and JavaScript.• Worked with vendors to engineer and develop new websites, tools, and widgets with aggressive timeline while still exceeding all expectations.• Developed a re-usable JavaScript/jQuery behavior layer for consumer facing Ford Credit brand websites.• Designed mock-ups, developed interactive rapid prototypes, and creative solutions ideas to future and current business ideas, problems and/or needs • 24/7 on-call to maintain consumer facing websites sustainability.","duration":"Mar 2011 Apr 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2012","start_date":"Mar 2011","subtitle":"Ford Motor Credit Company","title":"Sr. Web Designer"}],"url":"https://www.linkedin.com/company/ford-motor-credit-company"},{"company":"Sapient","company_id":"sapient","location":"Birmingham, Michigan USA","positions":[{"description":"- ramtrucks.com - dodge.com - ramtrucks.com - dodge.com","duration":"Feb 2011 Mar 2011 2 months","duration_short":"2 months","end_date":"Mar 2011","start_date":"Feb 2011","subtitle":"Sapient","title":"Interactive Developer"}],"url":"https://www.linkedin.com/company/sapient"},{"company":"Raytheon","company_id":"retiredpage-raytheon","location":"Troy, Michigan USA","positions":[{"description":"- acdelco.com/auto-service/AutomotiveSystemsGuide.jspCreated ActionScript 3/XML/HTML code for web based training courses and integrated them online. Exercised creative skills using the Adobe suite (Photoshop, Illustrator, etc.) to create conceptual graphics & technical content. Developed complex timeline animations using Flash for clients such as GM, AC Delco, Chrysler, and Ministry of Defence. - acdelco.com/auto-service/AutomotiveSystemsGuide.jspCreated ActionScript 3/XML/HTML code for web based training courses and integrated them online. Exercised creative skills using the Adobe suite (Photoshop, Illustrator, etc.) to create conceptual graphics & technical content. Developed complex timeline animations using Flash for clients such as GM, AC Delco, Chrysler, and Ministry of Defence.","duration":"Sep 2010 Mar 2011 7 months","duration_short":"7 months","end_date":"Mar 2011","start_date":"Sep 2010","subtitle":"Raytheon","title":"Web Developer III"}],"url":"https://www.linkedin.com/company/retiredpage-raytheon"},{"company":"XFX Studio","company_id":"xfx-studio-web-development-inc.","location":"","positions":[{"description":"- certifiedpreowned.chrysler.com----Designed and developed a wide range of website types that ranged from corporate websites to innovative social media websites. Managed multiple tasks on a daily basis in open team environment. Developed website wire-frames and collaborated with development team. Mocked-up, designed, animated, and coded various Flash banner ads.Integrated HTML/CSS styling with ASP.NET/MSSQL & PHP/SQL content management systems.Developed municipal web sites that met high web accessibility standards such as Section 508.Incorporated user experience design into an agile development environment. JavaScript/JQuery – interface design, interactive design, menus, effects, cross-browser compatibility.","duration":"Sep 2008 Sep 2010 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2010","start_date":"Sep 2008","subtitle":"XFX Studio","title":"Sr. Web Developer"}],"url":"https://www.linkedin.com/company/xfx-studio-web-development-inc."},{"company":"Web Solutions","company_id":"web-solutions","location":"","positions":[{"description":"• Prototyped and implemented new design concepts and ideas for web interfaces.• Developed leadership and project management skills while managing various projects individually and as a hands-on team leader.• Worked closely with and mentored design team for creative direction and execution.• Interacted and coordinated with clients and trained fresh/junior developers.• Produced an enormous amount of work rarely missing deadlines.• Day-to-day tasks involved a wide range of skill sets; graphic design, motion design, web site maintenance, video production, brand development, internetmarketing, complying with standards, creative direction, and business direction.• Designed various websites for clients such as Chrysler and University of Iowa.• Worked closely with web developers, designers, and business stakeholders to communicate user experience requirements and design.• Integrated web design with enterprise content management systems such as Interwoven TeamSite.• Created interactive prototypes for conferences and sales demos.• Worked with creative design team on projects ranging from web site design, printdesign, motion graphics, and 2D animation.• Hand-coded HTML/CSS and integrated with graphic design.","duration":"Feb 2001 Sep 2008 7 years 8 months","duration_short":"7 years 8 months","end_date":"Sep 2008","start_date":"Feb 2001","subtitle":"Web Solutions","title":"Sr. Web Designer"}],"url":"https://www.linkedin.com/company/web-solutions"},{"company":"DetroitAutoSearch.com","company_id":null,"location":"Detroit","positions":[{"description":"• Designed website.• Optimized the website for search engine presence, performance and usability. (Internet Explorer 4 & 5 (Win platform) & Netscape Navigator)• Designed promotional features and digital marketing campaigns.• Collaborated with sales manager and marketing department for graphics and branding. • Designed website.• Optimized the website for search engine presence, performance and usability. (Internet Explorer 4 & 5 (Win platform) & Netscape Navigator)• Designed promotional features and digital marketing campaigns.• Collaborated with sales manager and marketing department for graphics and branding.","duration":"Jan 1999 Mar 2001 2 years 3 months","duration_short":"2 years 3 months","end_date":"Mar 2001","start_date":"Jan 1999","subtitle":"DetroitAutoSearch.com","title":"Web Designer / Webmaster"}],"url":""}]', '["Douglas Everhart “Bradford Sherrill is an extremely talented developer, designer, problem solver and entrepreneur. His understanding of business only adds on to his technical specialties giving him depth an big picture understanding of how the business world works. I had the pleasure of having him as a mentor that helped me break into the digital world. His guidance elevated my understanding of development, design and business.”","Brandon Gamble “Brad is great. He knows all kinds of Javascript, both functional and data/Api integration. Doesn\'t matter what framework or library, if Brad doesn\'t know it he can get up to speed very quickly, sometimes over night. He\'s very adept at technical discussions with architects and other developers. He always gets his work done on time, with high quality. ”"]'] User: ['Sharon Fulton', 'Experienced Event and Operations Manager skilled in Sales, Operations, Marketing Strategy, Meeting Planning, and Trade Shows.', 'Event Management and Operations Professional with Proven Record in Executing Local, National, and International Events', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Freelance","title":"Project Manager"}],"url":""},{"company":"TRAVELCLICK, Inc.","company_id":"travelclick","location":"Greater Chicago Area","positions":[{"description":"","duration":"Apr 2008 Oct 2020 12 years 7 months","duration_short":"12 years 7 months","end_date":"Oct 2020","start_date":"Apr 2008","subtitle":"TRAVELCLICK, Inc.","title":"Global Events Manager"}],"url":"https://www.linkedin.com/company/travelclick"},{"company":"BWM Global","company_id":null,"location":"Lake Bluff, Illinois, United States","positions":[{"description":"","duration":"Sep 2003 Apr 2008 4 years 8 months","duration_short":"4 years 8 months","end_date":"Apr 2008","start_date":"Sep 2003","subtitle":"BWM Global","title":"Director of Sales, Corporate Accounts"}],"url":""},{"company":"Corporate Image","company_id":null,"location":"Elgin, Illinois, United States","positions":[{"description":"","duration":"Oct 2002 Sep 2003 1 year","duration_short":"1 year","end_date":"Sep 2003","start_date":"Oct 2002","subtitle":"Corporate Image","title":"Director of Sales"}],"url":""},{"company":"International Housewares Association","company_id":"international-housewares-association","location":"Rosemont, Illinois","positions":[{"description":"","duration":"Aug 1998 Sep 2002 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 2002","start_date":"Aug 1998","subtitle":"International Housewares Association","title":"Tradeshow Operations Manager"}],"url":"https://www.linkedin.com/company/international-housewares-association"}]', '["Karen Walker “Sharon\'s passion and enthusiasm for our corporates events always brought a smile to the team. She was always so well prepared and eager to try new ways to make the event a sure success. Prompt on timeliness and the ability to think outside the box was some of the key things I remember about Sharon. I always looked forward to the new solutions and strategies she had in place during our corporate trainings and events. She can make any teams corporate events program a success! ”","Jessica M. Purslow “I had the pleasure of working with Sharon for many years at TravelClick. Sharon was our trusted, Global Events Manager and was truly a one-woman event management team for the bulk of her time at TravelClick. Sharon was constantly planning and flawlessly executing our strategic presence at both domestic and International events, while simultaneously catering to the last-minute needs of the sales team for customer conferences and regional industry events. Sharon also managed relationships with key industry partners to ensure that our team and our product content remained top of mind with key decision makers and influencers across the hospitality industry. Sharon\'s work ethic, tireless attention to detail and ability to coordinate team members from anywhere in world make her an asset to any company seeking a committed leader in marketing and events across any industry. ”"]']### Assistant: The agent's job is to provide technical consulting and web development services. Today, the user is reaching out to the agent because they need assistance in planning and executing a large-scale international event with a strong online presence.
### Human: Agent: ['John Allen', 'Navy SEAL turned internet story teller.YouTube 👉 https://www.youtube.com/c/MrBallenInstagram & Twitter 👉 “johnballen416”TikTok 👉 “mrballen”', '"MrBallen" on YouTube (3.5M+ subs)', 'YouTube', '[{"company":"YouTube","company_id":"youtube","industry":"Internet","location":"","positions":[{"description":"Strange, dark and mysterious content delivered in story format 3-5 times a week! Strange, dark and mysterious content delivered in story format 3-5 times a week!","duration":"Jun 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Jun 2020","subtitle":"YouTube","title":"Youtuber"}],"url":"https://www.linkedin.com/company/youtube"},{"company":"Elite Meet","company_id":"elite-meet","location":"United States of America","positions":[{"description":"Elite Meet is a 501(c)(3) nonprofit talent collective that exclusively represents Navy SEALs, fighter pilots and other elite veterans.I co-founded Elite Meet and was its CEO from February 2017 until September 2020. Elite Meet is a 501(c)(3) nonprofit talent collective that exclusively represents Navy SEALs, fighter pilots and other elite veterans.I co-founded Elite Meet and was its CEO from February 2017 until September 2020.","duration":"Feb 2017 - Present 4 years 7 months","duration_short":"4 years 7 months","end_date":"Present","start_date":"Feb 2017","subtitle":"Elite Meet","title":"Co-Founder / Board Member"}],"url":"https://www.linkedin.com/company/elite-meet"},{"company":"Operators Association","company_id":"operators-association","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jun 2019 Dec 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2020","start_date":"Jun 2019","subtitle":"Operators Association","title":"Co-Founder"}],"url":"https://www.linkedin.com/company/operators-association"},{"company":"US Navy","company_id":"us-navy","location":"Norfolk, Virginia Area","positions":[{"description":"","duration":"Dec 2010 Dec 2017 7 years 1 month","duration_short":"7 years 1 month","end_date":"Dec 2017","start_date":"Dec 2010","subtitle":"US Navy","title":"Navy SEAL"}],"url":"https://www.linkedin.com/company/us-navy"}]', '["Collier Ward “As a storyteller I can’t help but share John Allen’s posts. He takes episodes from his experience as a Navy SEAL, skillfully renders them with words and images, and then offers a lesson that we can apply to our own lives and careers. My takeaway: Learn to deliver content like this guy. ”","William M. “I’ve been following John for some time and took to his tutelage on developing engaging content for LinkedIn. After taking note of his posts, watching his videos, and reading articles he’s written, I was able to draft an update that has gotten over 5x as most views as I have followers with tons of interaction. If you want to learn how to engage on this platform and develop an influential brand, take John’s advice! It only took a few weeks from my initial concept to today where I’m reaching thousands of people with his model!”"]'] User: ['Lauren Linscheid', 'I am a communications professional and generalist with 10+ years of experience working with small businesses, nonprofits, as well as, Fortune 500 companies. I have managed content updates for 20+ websites, apps, and feeds for clients such as Hewlett Packard Enterprise, Snap Inc., The Walt Disney Company, and Expeditors. I have worked with cross functional global teams to quickly update content, solve client issues, and improve user experience. I have a B.A. with distinction in philosophy from Sonoma State University, where I was an editor for the college paper and interned at a local newspaper. In my spare time, I write short stories, dream of culinary greatness, practice photography, intenta aprender español, and explore the beautiful Pacific Northwest with my family.', 'Digital Communications Professional', 'National CASA/GAL Association for Children', '[{"company":"National CASA/GAL Association for Children","company_id":"national-casa-gal-association","industry":"Non-profit Organizations","location":"Greater Seattle Area","positions":[{"description":"Update content for both public and internal websites. Perform regular website QA audits. Monitor Google Analytics and social media metrics. Optimize public site for search engine optimization (SEO). Collaborate on social media strategy, content, and execution. Update content for both public and internal websites. Perform regular website QA audits. Monitor Google Analytics and social media metrics. Optimize public site for search engine optimization (SEO). Collaborate on social media strategy, content, and execution.","duration":"Mar 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Mar 2019","subtitle":"National CASA/GAL Association for Children","title":"Digital Communications Specialist"}],"url":"https://www.linkedin.com/company/national-casa-gal-association"},{"company":"Freelance","company_id":null,"location":"Greater Seattle Area","positions":[{"description":"Advise small businesses on best practices for digital strategy, website creation, content, layout, vendors, and SEO. Train clients on various Content Management Systems. Create editorial timelines for regular site updates and audits. Write and edit press releases. Advise small businesses on best practices for digital strategy, website creation, content, layout, vendors, and SEO. Train clients on various Content Management Systems. Create editorial timelines for regular site updates and audits. Write and edit press releases.","duration":"2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"2017","subtitle":"Freelance","title":"Digital Communications and Marketing Consultant"}],"url":""},{"company":"Investis","company_id":"investisdigital","location":"Greater Seattle Area","positions":[{"description":"As a Digital Communications Manager, I developed strong and proactive relationships with clients as their key, day-to-day contact for their digital estate. I ensured on-time project delivery, within budget, and to a very high standard. As a Digital Communications Manager, I developed strong and proactive relationships with clients as their key, day-to-day contact for their digital estate. I ensured on-time project delivery, within budget, and to a very high standard.","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"Investis","title":"Digital Communications Manager, US"}],"url":"https://www.linkedin.com/company/investisdigital"},{"company":"Business Wire","company_id":"business-wire","location":null,"positions":[{"description":"As an HQ Product Specialist, I project-managed the build of online newsrooms and investor centers for Fortune 500 companies. Additionally, I maintained 15+ websites and acted as a liaison between clients and the internal tech team.","duration":"2013 2015 2 years","duration_short":"2 years","end_date":"2015","start_date":"2013","subtitle":"Business Wire","title":"Product Specialist, NewsHQ and InvestorHQ"},{"description":"As Senior Client Services Representative, I aided the sales and management teams in exceeding sales targets. I planned & marketed over 25 media events, as well as, educated IR/PR clients about products, SEO, SEC disclosure, and social media.","duration":"2007 2013 6 years","duration_short":"6 years","end_date":"2013","start_date":"2007","subtitle":"Business Wire","title":"Senior Client Services Representative"}],"url":"https://www.linkedin.com/company/business-wire"}]', '["Melissa Davis “I had the pleasure of getting to know Lauren as our careers followed similar paths at Business Wire. Lauren exhibits a strong commitment to finding the best solutions for her clients\' problems and does so in a very organized and efficient manner. She is extremely successful in earning her clients\' trust through her proactive and genuine approach to her relationships with them. Lauren quickly became one of my favorite people to work with because she is always willing to lend a helping hand and offer creative ideas for improving the team\'s efficiency. I also really appreciate her sense of humor and tell it like it is attitude. For these reasons, Lauren was the first and only person I thought of when I was given the opportunity to hire a Digital Communications Manager on the West Coast for Investis. Lauren rose to the challenge of being the only Investis service team presence in the Pacific Time zone and single-handedly improved client satisfaction in the region by positioning herself as a trusted advisor and problem-solver. Any firm would be lucky to have Lauren as a member of its team. ”","Mitisha Patel “Lauren is technically sound, goal oriented and having attention to detail. It was great working with her. Very prompt in answering queries and adhere to processes. ”"]']### Assistant: The agent's job is to provide digital communications and marketing consultation, and today, the agent is reaching out to the user to discuss potential collaboration on optimizing content updates and improving user experience for the user's organization.
### Human: Agent: ['Gaye Kurmas', "Enthusiastic, passionate, and transformational leader who works tirelessly to create the best visitor experience. Available to provide guidance on the best practices in front-line customer service, collection development, programming, technology, reader's advisory, staff development, and space allocation. Specialties: Customer service; budget preparation; staff training and development; program planning for children, young adults and adults; merchandise selection; marketing merchandise to increase sales budget monitoring, statistical analysis.", 'Library Leadership Consultant at Gaye Kurmas Consulting', 'Davenport House Museum', '[{"company":"Davenport House Museum","company_id":"davenport-house-museum","industry":"Events Services","location":"Savannah, Georgia Area","positions":[{"description":"Managing the daily operations of a busy gift shop at the Davenport House Museum. Responsibilities include product development, buyer, managing staff, scheduling, monitoring POS reports, financial analysis of sales, coordinating tour bus groups, telling the story of the Davenport family and the preservation movement in Savannah in an accurate and engaging way, keeping the culture of museum alive for an almost 200 year old historic and architecturally significant home. Managing the daily operations of a busy gift shop at the Davenport House Museum. Responsibilities include product development, buyer, managing staff, scheduling, monitoring POS reports, financial analysis of sales, coordinating tour bus groups, telling the story of the Davenport family and the preservation movement in Savannah in an accurate and engaging way, keeping the culture of museum alive for an almost 200 year old historic and architecturally significant home.","duration":"Apr 2016 - Present 6 years 4 months","duration_short":"6 years 4 months","end_date":"Present","start_date":"Apr 2016","subtitle":"Davenport House Museum","title":"Director Of Retail Operations"}],"url":"https://www.linkedin.com/company/davenport-house-museum"},{"company":"Gaye Kurmas Consulting","company_id":null,"location":"Currently serving the Southeast","positions":[{"description":"Experienced librarian who will assess and consult with your organization to create the best library user experience for patrons and staff. Experienced in budget preparation, interviewing and hiring, staff development, space allocation, program planning, streamlining processes, publicity and marketing, library advocacy and visionary planning for the future. Available for conference presentations and staff development training. Experienced librarian who will assess and consult with your organization to create the best library user experience for patrons and staff. Experienced in budget preparation, interviewing and hiring, staff development, space allocation, program planning, streamlining processes, publicity and marketing, library advocacy and visionary planning for the future. Available for conference presentations and staff development training.","duration":"Jul 2014 - Present 8 years 1 month","duration_short":"8 years 1 month","end_date":"Present","start_date":"Jul 2014","subtitle":"Gaye Kurmas Consulting","title":"Independent Library Consultant"}],"url":""},{"company":"Live Oak Public Libraries","company_id":null,"location":"Savannah, Georgia Area","positions":[{"description":"Oversaw the operations of three branch libraries. Primarily responsible for planning and contracting children\'s programs for 18 branches. Other duties included scheduling and managing staff, outreach, managing building maintenance, customer service, weeding collection, facilitating book group, and organizing collection space. Oversaw the operations of three branch libraries. Primarily responsible for planning and contracting children\'s programs for 18 branches. Other duties included scheduling and managing staff, outreach, managing building maintenance, customer service, weeding collection, facilitating book group, and organizing collection space.","duration":"Jul 2013 May 2014 11 months","duration_short":"11 months","end_date":"May 2014","start_date":"Jul 2013","subtitle":"Live Oak Public Libraries","title":"Public Services Coordinator - Islands Libraries"}],"url":""},{"company":"Sheppard Memorial Library, Greenville, NC","company_id":null,"location":"East Branch, Winterville Branch, Blount Memorial Library","positions":[{"description":"Manage the daily operations of three branches of the Sheppard Memorial Library. Manage a staff of 16 employees.Primary Responsibilities:- Promote best-practices in library service for patrons through exceptional customer service.- Interview, hire, train and evaluate staff for three branches.- Manage payroll schedule using minimal staff for the most effective coverage.- Collection development for three branches of a five branch system including children, young adult and adult collections.- Plan and execute story times for preschool children at two branches utilizing the best techniques for teaching early literacy instruction.- Provide quality reference and readers advisory service to library patrons.- Interview, train, and manage teen volunteers at the branches.- Write articles for the local newspaper on library resources and programs.- Primary content manager for the Facebook page to promote the library (increased followers from 377 \\"likes\\" to over \\"900 \\"likes\\" in less than one year). Create and manage reader\'s advisory boards for the library Pinterest page.- Ensure computer and building maintenance is performed satisfactorily.Key achievements:- Applied and was approved for a $20,000 LSTA Collection Development grant in 2012 to increase collections at five branches.- Attended \\"Lead the Change NC\\" in September 2012.- Reorganized spaces to maximize collection and traffic flow at the branches.- Created young adult spaces; increased and improved the young adult collection.- Weeded over 6,000 items from three branches.","duration":"Feb 2011 Jun 2013 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jun 2013","start_date":"Feb 2011","subtitle":"Sheppard Memorial Library, Greenville, NC","title":"Branch Manager"}],"url":""},{"company":"Hollis Social Library","company_id":null,"location":"2 Monument Square, Hollis, NH","positions":[{"description":"Key achievements:- Managed the daily operations of an historic library serving a population of 7,700. Supervised and delegated the responsibilities of 14 employees.- Worked closely with police, fire, department of public works and town hall employees to ensure the safe, smooth and financially sound operations of the library.- Revitalized library space to be more accessible and user friendly.- Organized innovative programs for adults in areas of financial literacy, workforce development, health, science, cooking, gardening, literature.- Successfully researched and negogiated a contract with ILS vendor, TLC, to replace the insufficient system the library had previously been using.- Promoted library services to local civic groups (Woman\'s Club, Senior Center, Homeowner\'s Association).- Interviewed, hired and trained full-time children\'s librarian and other desk assistants.- Created a young adult space where there was none.- Redesigned the website with the help of IT staff.- Promoted reader\'s advisory through a \\"What to Read Next\\" guidebook at the circulation desk and booklists on the website.- Advocated to be a beta-test site for collection ordering management software with the LibraryInsight Corporation. - Organized and executed several programs for a month long celebration of the 100th anniversary of the library building.- Vice-president of the READS (Reference and Adult Services) Committee of the NH Library Association.","duration":"Jan 2008 Feb 2011 3 years 2 months","duration_short":"3 years 2 months","end_date":"Feb 2011","start_date":"Jan 2008","subtitle":"Hollis Social Library","title":"Director"}],"url":""},{"company":"Groton Public Library","company_id":null,"location":"Groton Public Library","positions":[{"description":"Key Achievements:- Created a young adult program where there was none. - Built a young adult collection.- Started the first young adult advisory council.- Created the \\"Llama Lounge\\" after school program for young adults.- Hosted the \\"Rock and Roll Library Tour\\".- Registered over 300 teens for the summer reading program.Selected for and attended the YS Lead- Leadership Institute in 2003 taught by formert ALA President Maureen Sullivan. Key Achievements:- Created a young adult program where there was none. - Built a young adult collection.- Started the first young adult advisory council.- Created the \\"Llama Lounge\\" after school program for young adults.- Hosted the \\"Rock and Roll Library Tour\\".- Registered over 300 teens for the summer reading program.Selected for and attended the YS Lead- Leadership Institute in 2003 taught by formert ALA President Maureen Sullivan.","duration":"Apr 2001 Dec 2008 7 years 9 months","duration_short":"7 years 9 months","end_date":"Dec 2008","start_date":"Apr 2001","subtitle":"Groton Public Library","title":"Young Adult Coordinator/Librarian"}],"url":""},{"company":"University of Rhode Island","company_id":"university-of-rhode-island","location":"Kingston, Rhode Island","positions":[{"description":"Masters in Library and Information Science Masters in Library and Information Science","duration":"2004 2007 3 years","duration_short":"3 years","end_date":"2007","start_date":"2004","subtitle":"University of Rhode Island","title":"Student"}],"url":"https://www.linkedin.com/company/university-of-rhode-island"}]', '["Myra Emmons “Gaye was an active participant of several professional organizations, and I enjoyed working with her many times to promote libraries and librarianship in New Hampshire. She was unfailingly cheerful, and she contributed her time and expertise unstintingly. I\'d be happy to work with Gaye anytime, and wish her all the best.”","Dianne Hathaway “It is my pleasure to recommend Gaye for a position with you. Gaye is a conscientious colleague and librarian and I always appreciate her creative ideas and passion for libraries. She always has the library user experience in mind when considering new service models, and keeps up with new developments in our profession by constant reading and dialog with colleagues. In addition, Gaye has great communication skills and is open and honest in all ways. I highly recommend Gaye, knowing she will work tirelessly for you and your community.”"]'] User: ['Steve Nichols', 'Experienced Chief Technology Officer with a demonstrated history of working in the government administration industry. Strong information technology professional skilled in Business Process, IT Service Management, IT Strategy, Servers, and Data Center.', 'CTO at Georgia Technology Authority', 'Neighborhood Nexus', '[{"company":"Neighborhood Nexus","company_id":"neighborhoodnexus","industry":"Non-profit Organizations","location":"Greater Atlanta Area","positions":[{"description":"","duration":"2012 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"2012","subtitle":"Neighborhood Nexus","title":"Advisory Board Member"}],"url":"https://www.linkedin.com/company/neighborhoodnexus"},{"company":"Georgia Technology Authority","company_id":"georgia-technology-authority","location":"","positions":[{"description":"As Chief Technology Officer, I act in a staff executive role and participate in all of the major initiatives undertaken by the Georgia Technology Authority (GTA). The GTA is both a service provider for Georgia state agencies and has an oversight role around technology. GTA is an organization of 165 people with responsibility for operating the State of Georgia’s data center (30,000 sq. ft. of raised floor in a tier 4 facility), central help desk, central print shop, telecom infrastructure (2200+ physical sites in the wide area network, 130,000+ telephone lines), state web portal, and state ERP implementation (PeopleSoft HCM and Financials). I have responsibility for the GTA portal office, which includes responsibility for the state web presence (www.georgia.gov) and 65 state agency web sites; a portfolio of 20 constituent facing Java-based web applications; two SharePoint farms hosting internal websites and applications; a webMethods enterprise service bus connecting over 40 integration points; and GTA internal billing systems. I am also responsible for the IT infrastructure (desktops, mobile devices, and servers) supporting GTA employees.","duration":"Feb 2002 - Present 20 years 4 months","duration_short":"20 years 4 months","end_date":"Present","start_date":"Feb 2002","subtitle":"Georgia Technology Authority","title":"CTO"}],"url":"https://www.linkedin.com/company/georgia-technology-authority"}]', '["Jean-Luc Chatelain “Steve is an exceptional software systems architect who combines a very analytical approach with pragmatism and a keen business sense. This is a rare talent amongst technology people. I would certainly hire or work alongside Steve again.”","Paul Gale “Steve\'s prescient nature made him a very effective team leader. His deep technical insight gives him the ability to call bullshit on anyone technical. His team loved him and often commented on how much they wanted to work with him again. His effectiveness as a leader and consultant to various clients helped drive a number of projects through to success.”"]']### Assistant: The agent's job is to provide guidance on best practices in front-line customer service, and today, the agent is reaching out to the user because they need assistance in improving IT service management in their government administration role.
### Human: Agent: ['Jeff Bolkan', "I'm actively seeking employment as a communications professional. I have vast and varied experience in media including short-form online venues, magazines, and books. In addition to being a prolific writer and attention-focused editor, I'm extremely savvy in the areas of audience targeting and media strategies including sales. In addition to acquiring, editing, and publishing select nonfiction books for the Northwest market, I currently do freelance writing and editing for a variety of magazines and online publications. I'm extremely flexible in adjusting both my writing and editing to precisely tune in to the particular audience needed and always mindful of the intention of the communication task at hand. Areas of special proficiency include information technology, the publishing industry, education and educational technology, and the craft beverage industry. However, I've written extensively on a wide range of topics including computer gaming, 3D animation, pet care, reptiles, cigars, the GPS industry, and conference events and news. I am adept at writing and editing to specialized markets with dense, topic-specific jargon as well as moving the other direction and making highly technical information accessible to a broad audience.", 'Acquisitions and Publisher at GladEye Press', 'University of Oregon', '[{"company":"University of Oregon","company_id":"university-of-oregon","industry":"Higher Education","location":"","positions":[{"description":"Communicating with staff, faculty, students, and the general population through social media, print, and other media to promote the college\'s achievements and policies. Communicating with staff, faculty, students, and the general population through social media, print, and other media to promote the college\'s achievements and policies.","duration":null,"duration_short":"","end_date":null,"start_date":null,"subtitle":"University of Oregon","title":"Editor/writer - College of Education"}],"url":"https://www.linkedin.com/company/university-of-oregon"},{"company":"GladEye Press","company_id":null,"location":"Springfield, Oregon","positions":[{"description":"GladEye Press publishes selected non-fiction books in all formats for the education and entertainment of the Pacific Northwest audience. GladEye Press publishes selected non-fiction books in all formats for the education and entertainment of the Pacific Northwest audience.","duration":"Sep 2013 - Present 8 years 10 months","duration_short":"8 years 10 months","end_date":"Present","start_date":"Sep 2013","subtitle":"GladEye Press","title":"Acquisitions and Publisher"}],"url":""},{"company":"International Society for Technology in Education","company_id":null,"location":"Eugene, Oregon Area","positions":[{"description":"solicit book projects, work with authors to develop books on technology and education. solicit book projects, work with authors to develop books on technology and education.","duration":"2007 Sep 2013 6 years","duration_short":"6 years","end_date":"Sep 2013","start_date":"2007","subtitle":"International Society for Technology in Education","title":"Book Acquisitions Editor"}],"url":""},{"company":"International Society for Technology in Education (ISTE)","company_id":"iste","location":null,"positions":[{"description":"I acquired and developed books on a variety of topics within the field of educational technology. I was a key member of the team that oversaw the entire production of all books within the publishing group, including line edits, interior and exterior (cover) design. I also shared responsibility for marketing our books to vendors, partners, and trade representatives. I created author contracts and worked within a budget to produce profitable products to further the mission of the organization.","duration":"2000 Sep 2013 13 years","duration_short":"13 years","end_date":"Sep 2013","start_date":"2000","subtitle":"International Society for Technology in Education (ISTE)","title":"Book Acquisitions Editor"},{"description":"I edited (as part of a team) the entire print magazine, wrote product reviews, features, and news items. I took the lead in producing an editorial redesign of a 20+ publication. As the associate publisher, I created and implemented a successful advertising program that resulted in more than a 400% increase in ad pages and revenue. I also founded and drove the start of a highly successful trade show daily newspaper for the organization.","duration":"Dec 2000 Oct 2007 6 years 11 months","duration_short":"6 years 11 months","end_date":"Oct 2007","start_date":"Dec 2000","subtitle":"ISTE","title":"Senior Editor/Associate Publisher"}],"url":"https://www.linkedin.com/company/iste"},{"company":"Digital Media Online","company_id":null,"location":"","positions":[{"description":"I had total editorial control of two full-featured business-to-business daily news sites; DigitalDTP and CADonline. I wrote regular features, editorial, and news pieces, as well as assigned and edited contributor pieces. I had total editorial control of two full-featured business-to-business daily news sites; DigitalDTP and CADonline. I wrote regular features, editorial, and news pieces, as well as assigned and edited contributor pieces.","duration":"1999 2000 1 year","duration_short":"1 year","end_date":"2000","start_date":"1999","subtitle":"Digital Media Online","title":"Producer - DigitalDTP"}],"url":""},{"company":"IP/KOKE","company_id":null,"location":"","positions":[{"description":"I was an editor in the pre-press section of this busy commercial printer/publishing company. In addition to proofreading customer submissions, I worked on magazine production for the company. I was an editor in the pre-press section of this busy commercial printer/publishing company. In addition to proofreading customer submissions, I worked on magazine production for the company.","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"IP/KOKE","title":"editor"}],"url":""},{"company":"Advanstar Communications","company_id":"informamarketsfashion","location":"","positions":[{"description":"IT - Windows and Mac support and training on publishing desktops, assistant editor GPS World (Eugene), managing editor PC Graphics & Video, NT Studio, and DCC magazines (Santa Ana). Freelance reviewer and columnist for Cadalyst and PCGV Magazines. IT - Windows and Mac support and training on publishing desktops, assistant editor GPS World (Eugene), managing editor PC Graphics & Video, NT Studio, and DCC magazines (Santa Ana). Freelance reviewer and columnist for Cadalyst and PCGV Magazines.","duration":"Aug 1990 Sep 1997 7 years 2 months","duration_short":"7 years 2 months","end_date":"Sep 1997","start_date":"Aug 1990","subtitle":"Advanstar Communications","title":"Managing Editor"}],"url":"https://www.linkedin.com/company/informamarketsfashion"}]', '["John Virata “Jeff is a great editor to work with. He is truly fair and balanced, wrote a great column each month that was always on time, and maintained a professional demeanor in all aspects of the job, be it in the office or at trade shows.”","Sharleen Nelson “Jeff is a gifted writer and editor with a passion for his craft.”"]'] User: ['Virginia Dannelly', 'Experienced, strategic, digital marketing professional with a demonstrated history of working with technology. Skilled in creative problem solving, strategy, automation, market research, Adobe Photoshop & Illustrator.', 'Marketing | Innovation | Technology', 'The Pedowitz Group', '[{"company":"The Pedowitz Group","company_id":"pedowitz-group","industry":"Marketing Services","location":"","positions":[{"description":"","duration":"Jul 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jul 2020","subtitle":"The Pedowitz Group","title":"Marketing and Sales Consultant"}],"url":"https://www.linkedin.com/company/pedowitz-group"}]', '["Tim Phelan “I have worked with Virginia on a number of projects and initiatives. Her attention to detail, tenacity to see a project through to completion, and ability to create consensus via collaboration and problem-solving are dynamic. She drives results and at the same time fosters a culture of innovation and participation focused on customer experience. I recommend her highly and hope to work with her again in the future.”","JIM McCORMACK “I had the pleasure of working with Virginia for over 2 years and she was a very valuable member of the Sage HRMS team. We worked closely to plan and execute product and marketing strategies. She has the ability to focus on doing the right thing and driving value. Virginia plans carefully and thoroughly, is highly organized and always works to ensure success. Her enthusiasm and passion is contagious. She was well respected by both the members of the team and the Sage HRMS Channel Partners.”"]']### Assistant: The agent's job is to reach out to potential clients and offer marketing and sales consulting services, and today, the user is reaching out to the agent because they need assistance with developing a digital marketing strategy for their technology company.
### Human: Agent: ['Jodie Wild', 'Team Leader/Owner of The Jodie Wild Team with Keller Williams Louisville. I Have helped hundreds of family with home purchasing since 2007.Organized and restructuring of real estate teams which lead to leading sales in our market.Teaches and trains agents on how to be successful in our real estate market through technology and systems.-Sold over 600 homes since 2007-Acceived designations as ABR, GRI and SRES-Top 3% of company nation wide as of 2016-Platinum award (0ver 18 million in sales volume) in 2010. -Agent Mountain award for an increase of 218% of sales productivity in 2010 (down market).', 'Owner at The Jodie Wild Team', 'Keller Williams Realty Louisville', '[{"company":"Keller Williams Realty Louisville","company_id":"keller-williams-realty-louisville","industry":"Real Estate","location":"","positions":[{"description":"","duration":"Feb 2015 - Present 6 years 9 months","duration_short":"6 years 9 months","end_date":"Present","start_date":"Feb 2015","subtitle":"Keller Williams Realty Louisville","title":"Owner of The Jodie Wild Team"}],"url":"https://www.linkedin.com/company/keller-williams-realty-louisville"},{"company":"The Jodie Wild Team Powered by Ward Realty Svs.","company_id":null,"location":"Louisville, Kentucky Area","positions":[{"description":"","duration":"Dec 2018 Oct 2019 11 months","duration_short":"11 months","end_date":"Oct 2019","start_date":"Dec 2018","subtitle":"The Jodie Wild Team Powered by Ward Realty Svs.","title":"Owner"}],"url":""},{"company":"RE/MAX First","company_id":"re-max-first_3","location":"6006 Brownsboro Park Blvd, Louisville, KY 40207","positions":[{"description":"-Top Producing agent and Team Leader for Re/Max. -Listing and Buyer\'s Specialist-Relocation Specialist-First Time Home Buyer Specialist -Top Producing agent and Team Leader for Re/Max. -Listing and Buyer\'s Specialist-Relocation Specialist-First Time Home Buyer Specialist","duration":"Feb 2014 Jan 2015 1 year","duration_short":"1 year","end_date":"Jan 2015","start_date":"Feb 2014","subtitle":"RE/MAX First","title":"Owner of the Jodie Wild Team"}],"url":"https://www.linkedin.com/company/re-max-first_3"},{"company":"Re/Max Realty Associates","company_id":"re-max-realty-associates","location":"Louisville KY","positions":[{"description":"I structure a successful real estate team by using effective marketing via social media, technology and systems. I train team members based on their talent and strengths which will help them become successful agents not only for the team but for their real estate careers. I structure a successful real estate team by using effective marketing via social media, technology and systems. I train team members based on their talent and strengths which will help them become successful agents not only for the team but for their real estate careers.","duration":"Jan 2013 Jan 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2014","start_date":"Jan 2013","subtitle":"Re/Max Realty Associates","title":"Team Leader-The Jodie Wild Team"}],"url":"https://www.linkedin.com/company/re-max-realty-associates"},{"company":"Keller Williams","company_id":null,"location":"","positions":[{"description":"I help families transition from their current city to Louisville. Being a Louisville Expert I can help them choose a new home based on their specific needs. I help families understand and navigate the schools systms whether they choose a public or private route. I help expose new clients to the culture of our beautiful city and highlight the benefits of moving here. I help families transition from their current city to Louisville. Being a Louisville Expert I can help them choose a new home based on their specific needs. I help families understand and navigate the schools systms whether they choose a public or private route. I help expose new clients to the culture of our beautiful city and highlight the benefits of moving here.","duration":"Jul 2007 Jan 2013 5 years 7 months","duration_short":"5 years 7 months","end_date":"Jan 2013","start_date":"Jul 2007","subtitle":"Keller Williams","title":"Real Estate Expert and Relocation Specialist"}],"url":""},{"company":"Keller Williams Realty","company_id":"keller-williams-realty-inc","location":"","positions":[{"description":"I implemented several systems and trained agents on how to effectively follow up, maintain and help clients to a successful closing on the purchase of their home. I implemented several systems and trained agents on how to effectively follow up, maintain and help clients to a successful closing on the purchase of their home.","duration":"2007 Jan 2012 5 years","duration_short":"5 years","end_date":"Jan 2012","start_date":"2007","subtitle":"Keller Williams Realty","title":"Lead Buyer\'s Agent"}],"url":"https://www.linkedin.com/company/keller-williams-realty-inc"},{"company":"Hazelwood Center","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2000 Jul 2007 7 years 7 months","duration_short":"7 years 7 months","end_date":"Jul 2007","start_date":"Jan 2000","subtitle":"Hazelwood Center","title":"QMRP"}],"url":""}]', '["Deborah Macgillivray “I have worked with Jodie Wild on numerous house purchases, four for myself, and over fifteen I brokered for others. There is no better agent out there. I got excellent prices on the homes, and all the details were handle with ease. I cannot recommend her highly enough. You\'re in safe hands with Jodie and her team.”","Jan Michael Wallace “Jodie was one of the best realtors we worked with in our home buying excursion of THREE YEARS! We went through several realtors before meeting Jodie and when we finally did, we fell in love. Jodie was super informative, responsive to our needs, and encouraging. I highly recommend! Thanks Jodie!”","Deborah Macgillivray “I have worked with Jodie in the sales of several homes and properties since 2010 and I cannot recommend her enough. She has saved me thousands in getting prices down and will jump through hoops to see you get what you want at the best price.”"]'] User: ['Maria Hardy-Cooper', "Realtor, Licensed in the District of Columbia and Maryland since 1994. Specialties: Real Estate Marketing and Sales; Representing First-time Home Buyers; Representing Home Sellers Providing Real Estate services to Military Families; Military Relocation; Experienced Buyer's Agent; Experienced Seller's Agent; Strong Negotiator; Condominium Marketing and Sales Specialist; Real Estate Seminar Presenter; Real Estate Developers & Investors;", 'Realtor, Long & Foster Real Estate', 'Long & Foster, Full Circle Office', '[{"company":"Long & Foster, Full Circle Office","company_id":null,"location":"Washington DC-Baltimore Area","positions":[{"description":"","duration":"Sep 2001 - Present 20 years 4 months","duration_short":"20 years 4 months","end_date":"Present","start_date":"Sep 2001","subtitle":"Long & Foster, Full Circle Office","title":"Realtor"}],"url":""},{"company":"Long & Foster, Chevy Chase/Uptown","company_id":"long-&-foster-companies","location":null,"positions":[{"description":"","duration":"Oct 2001 - Present 20 years 3 months","duration_short":"20 years 3 months","end_date":"Present","start_date":"Oct 2001","subtitle":"Long & Foster, Chevy Chase/Uptown","title":"Realtor"},{"description":"Represeting Home Buyers and Home Sellers","duration":"Sep 2001 - Present 20 years 4 months","duration_short":"20 years 4 months","end_date":"Present","start_date":"Sep 2001","subtitle":"Long & Foster, Chevy Chase/Uptown","title":"Realtor"}],"url":"https://www.linkedin.com/company/long-&-foster-companies"},{"company":"Long & Foster, Friendship Heights","company_id":"maria-hardy-cooper-realtor","location":"","positions":[{"description":"Realtor, licensed in the District of Columbia and Maryland providing professional, \\"stress free\\" real estate services to home buyers and sellers. Representation of First-Time Home Buyers and Condominium marketing and sales a specialty. Realtor, licensed in the District of Columbia and Maryland providing professional, \\"stress free\\" real estate services to home buyers and sellers. Representation of First-Time Home Buyers and Condominium marketing and sales a specialty.","duration":"Oct 2001 - Present 20 years 3 months","duration_short":"20 years 3 months","end_date":"Present","start_date":"Oct 2001","subtitle":"Long & Foster, Friendship Heights","title":"Realtor"}],"url":"https://www.linkedin.com/company/maria-hardy-cooper-realtor"},{"company":"Joint Base - Anacostia-Bolling Family Housing Office","company_id":null,"location":"Washington, DC","positions":[{"description":"Providing housing relocation services to military members moving to the Washington, DC metro areas. Locating off-base housing in various areas of Washington, DC, including Maryland and VA neighborhoods. Providing housing relocation services to military members moving to the Washington, DC metro areas. Locating off-base housing in various areas of Washington, DC, including Maryland and VA neighborhoods.","duration":"Apr 2007 Jun 2012 5 years 3 months","duration_short":"5 years 3 months","end_date":"Jun 2012","start_date":"Apr 2007","subtitle":"Joint Base - Anacostia-Bolling Family Housing Office","title":"Volunteer Realtor"}],"url":""},{"company":"DC Condominium Developer","company_id":null,"location":"","positions":[{"description":"Marketing of condominium developments in the Dupont Circle and Adams Morgan areas of Washington, DC Marketing of condominium developments in the Dupont Circle and Adams Morgan areas of Washington, DC","duration":"1994 2004 10 years","duration_short":"10 years","end_date":"2004","start_date":"1994","subtitle":"DC Condominium Developer","title":"Condominium Marketing & Sales"}],"url":""}]', '["James D. “If I co-sign someone, best beleive they are the real deal ... and I can assure you that Maria is truly a genuine person and a GREAT realtor. I have used her services twice and I have been impressed both times. She knows the DC area housing market like I know the gym, ha!. But in all seriousness, she is very business savvy and I highly recommned her services!”","Davena Williams-Booker “Maria is a professional real estate agent that cares about more than just buying and selling homes. She has been helpful to us since the day we met, answering various questions, keeping us informed about our true position and pointing us in the right direction where need be. We can always reach out and touch Maria with a question or concern in need of her professional opinion, suggestion or referral. She is a straight shooter that we have come to trust and respect. So long as she\'s around, she\'s our agent. Thanks for everything!”"]']### Assistant: The agent's job is to represent home buyers and sellers, and today, the agent is reaching out to the user to discuss a potential home purchase in the Washington DC-Baltimore Area.
### Human: Agent: ['Landon Cornell', 'Front End Engineer specializing in JavaScript, Vue.js, HTML/CSS with some experience in Angular/NgRx and React.', 'Frontend Engineer at Limble CMMS', 'Limble CMMS', '[{"company":"Limble CMMS","company_id":"limble-cmms","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"","duration":"Jul 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Jul 2020","subtitle":"Limble CMMS","title":"Frontend Engineer"}],"url":"https://www.linkedin.com/company/limble-cmms"},{"company":"Vivint Smart Home","company_id":"vivint","location":null,"positions":[{"description":"- Was a go-to person for the front end on multiple web apps that supported Vivint\'s door to door salesforce using a variety of technologies.- Built a Vue.js tool for back office employees to help automate some of their daily duties, saving employees and the company valuable time each day.- Was responsible for maintaining a customer financing application that allowed Vivint to not take on customer creation debt.","duration":"Mar 2017 Mar 2020 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 2020","start_date":"Mar 2017","subtitle":"Vivint Smart Home","title":"Software Engineer"},{"description":"- Started on a small team of 2 and implemented Vivint’s first fully responsive site for www.vivint.com, the main lead generation/marketing site for the company.- Handled multiple full site reskins that helped increase lead generation as well as modernized the site.- Built a support site that allowed customers to be able to find solutions to common problems online.","duration":"May 2013 Mar 2017 3 years 11 months","duration_short":"3 years 11 months","end_date":"Mar 2017","start_date":"May 2013","subtitle":"Vivint","title":"Front End Web Developer"}],"url":"https://www.linkedin.com/company/vivint"}]', '["Robert Baxter “I started working with Landon at Vivint when he transitioned over to the web application team that I was leading. Before that he was an experienced front-end developer that had spent years working on the HTML and CSS of our marketing sites. He knew some jQuery at the time, but he was new to the world of writing JavaScript for web applications. He jumped right in and got to work, and rapidly got up to speed. I was impressed with willingness to pick up something new, and his determination to figure it out. He was a team player and took feedback well. When the time came for me to transition to a different team, I felt completely comfortable handing the front-end of our projects over to him. I would work with Landon again.”","Kyle Eberle “I worked with Landon directly on multiple projects and can’t recommend him enough. He’s an excellent front end developer and great team member. He was able to deliver high quality solutions on tight timelines and is probably one of the easiest people to work with that I have met in my career.”"]'] User: ['Michael Shotnik', "I'm the branch manager at Colorado Mortgage in Centennial, CO. We are an office focused on providing exceptional service with cutting edge technology. It is our goal to push current standards and expectations in an effort to benefit our clients and the efficiency of our branch.In the near future we plan on compounding our business all while improving customer service and the overall product.michaelshotnik.com", 'Branch Manager at Sierra Pacific Mortgage Company, Inc.', 'Sierra Pacific Mortgage Company, Inc.', '[{"company":"Sierra Pacific Mortgage Company, Inc.","company_id":"sierra-pacific-mortgage","industry":"Financial Services","location":"","positions":[{"description":"","duration":"Sep 2011 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"Sep 2011","subtitle":"Sierra Pacific Mortgage Company, Inc.","title":"Branch Manager"}],"url":"https://www.linkedin.com/company/sierra-pacific-mortgage"},{"company":"Sierra Pacific Mortgage Company, Inc. dba Colorado Mortgage","company_id":"colorado-mortgage","location":"Centennial, CO","positions":[{"description":"Serving all of Colorado home buyer needs for purchase or refinance; we offer solutions, immediate answers to your questions, real estate agent referrals and the best possible service. We\'ll answer all your questions on topics such as Mortgage Credit Certificates, FHA loans, Jumbo loans, VA home loans, Reverse Mortgages and more. At Colorado Mortgage we are very serious about offering our prospective clients honest and upfront information in a very timely manner. We\'ve built our business on superior customer service while not sacrificing efficiency. co-mortgage.comSpecialtiesMortgages, Loans, Inspections, Credit Scores, Local LenderSierra Pacific Mortgage Company, Inc. dba Colorado MortgageSierra Pacific Mortgage NMLS# 1788. Michael Shotnik, Branch Manager, NMLS: 218281 - CO License: 100017466. Regulated in Colorado by the Division of Real Estate #988320. To check the license status of your mortgage loan originator, visit D.O.R.A. and NMLS consumer access.","duration":"Sep 2011 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"Sep 2011","subtitle":"Sierra Pacific Mortgage Company, Inc. dba Colorado Mortgage","title":"Branch Manager"}],"url":"https://www.linkedin.com/company/colorado-mortgage"},{"company":"Summit Home Mortgage","company_id":null,"location":"","positions":[{"description":"Focus: FHA, Conventional, VA and USDA loans for residential purchase and refinance transactions.Mortgage processing systems:In house underwriting In house closing In house funding Banker rates!Areas of Expertise:While experiencing the burst of the housing bubble I\'ve had to master the basics. With little subprime left my expertise is in FHA and Conventional lending. The nice aspect of our current lending situation is that if the transaction makes sense then the funds are there to lend. I\'ve been able to close many deals recently that other lenders are unable to close because of my knowledge of the lending guidelines. The guidelines create room for creativity and my thorough understaning of these guidelines gives my clients an edge throughout the home buying and refinancing process.","duration":"Aug 2008 Sep 2011 3 years 2 months","duration_short":"3 years 2 months","end_date":"Sep 2011","start_date":"Aug 2008","subtitle":"Summit Home Mortgage","title":"Direct Mortgage Banker"}],"url":""},{"company":"Alliance Guaranty Mortgage","company_id":null,"location":"","positions":[{"description":"Mortgage brokerage working as a loan officer. Mortgage brokerage working as a loan officer.","duration":"Jul 2006 Aug 2008 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 2008","start_date":"Jul 2006","subtitle":"Alliance Guaranty Mortgage","title":"Loan Officer"}],"url":""}]', '["LinkedIn User “I could not have been more pleased with my experience with Michael and his staff. They had answers to my questions before I even had the question in mind to ask, and were always one step ahead of me through the entire process. Michael and his staff maintained the highest level of professionalism and integrity throughout the entire process and closing day was smooth thanks to their hard work! When it comes time to refinance, I know who I will be working with without a doubt.”","Barry Kunselman, CNE, CLHMS “I sleep better a night when my clients decide to pursue a Mortgage with Colorado Mortgage. Michael and his team make the lending process, smooth, worry free and also fun. Colorado Mortgage is a lender you know can get the job done, while providing the best rates, fees and customer survey in the industry.”"]']### Assistant: The agent's job is to provide mortgage services and exceptional customer service, and today, the user is reaching out to the agent because they need assistance with refinancing their mortgage.
### Human: Agent: ['Kimberly F.', 'FCG Group LLC HubZone Certified WOSB NAICS 541611 - We solve problems affecting performance, profits and people.', 'FCG Group HubZone Cert WOSB- We analyze and fix problems affecting performance, profits and people.', 'FCG Group', '[{"company":"FCG Group","company_id":"fcg-group-business-consulting","industry":"Business Consulting and Services","location":"Tulsa, Oklahoma Area","positions":[{"description":"We are a Hubzone certified woman owned small business in Tulsa solving real problems for small businesses by offering a range of direct support management consulting services for CEO\'s and decision makers needing help to improve sales, develop staff, streamline operations and implement organizational process improvement solutions. Additional professional services include business reporting and metrics and professional public speaking and business leadership seminars. We are a Hubzone certified woman owned small business in Tulsa solving real problems for small businesses by offering a range of direct support management consulting services for CEO\'s and decision makers needing help to improve sales, develop staff, streamline operations and implement organizational process improvement solutions. Additional professional services include business reporting and metrics and professional public speaking and business leadership seminars.","duration":"Jan 2006 - Present 16 years","duration_short":"16 years","end_date":"Present","start_date":"Jan 2006","subtitle":"FCG Group","title":"President/Managing Consultant"}],"url":"https://www.linkedin.com/company/fcg-group-business-consulting"},{"company":"Tulsa County Democratic Party","company_id":"tulsa-county-democratic-party","location":"Tulsa, Oklahoma Area","positions":[{"description":"","duration":"Mar 2017 Apr 2019 2 years 2 months","duration_short":"2 years 2 months","end_date":"Apr 2019","start_date":"Mar 2017","subtitle":"Tulsa County Democratic Party","title":"Chairwoman"}],"url":"https://www.linkedin.com/company/tulsa-county-democratic-party"},{"company":"BlackHawk Industrial","company_id":null,"location":"Broken Arrow, OK","positions":[{"description":"","duration":"Aug 2014 Apr 2016 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2016","start_date":"Aug 2014","subtitle":"BlackHawk Industrial","title":"Business Intelligence Analyst"}],"url":""},{"company":"Luxa Enterprises","company_id":"luxa-enterprises","location":"Tulsa, Oklahoma Area","positions":[{"description":"Luxa Marketing works with small to mid-size businesses on web strategy, customer retention & aquisition, campaign management and creative design. Manage advertising, promotions, social media & web strategy, demographic targeting, market analysis, brand awareness, content and collateral design, & customer satisfaction programs. Develop and manage sales effectiveness through campaign design and execution, scorecards, territory analysis, client and market penetration. Luxa Marketing works with small to mid-size businesses on web strategy, customer retention & aquisition, campaign management and creative design. Manage advertising, promotions, social media & web strategy, demographic targeting, market analysis, brand awareness, content and collateral design, & customer satisfaction programs. Develop and manage sales effectiveness through campaign design and execution, scorecards, territory analysis, client and market penetration.","duration":"Aug 2007 Jan 2013 5 years 6 months","duration_short":"5 years 6 months","end_date":"Jan 2013","start_date":"Aug 2007","subtitle":"Luxa Enterprises","title":"Marketing Director"}],"url":"https://www.linkedin.com/company/luxa-enterprises"},{"company":"Oklahoma Judicial Nominating Commission","company_id":null,"location":"","positions":[{"description":"By Gubernatorial appointment, served on non-partisan commission with attorneys and citizens responsible for screening, interviewing and selecting judicial candidates for final selection by Governor. By Gubernatorial appointment, served on non-partisan commission with attorneys and citizens responsible for screening, interviewing and selecting judicial candidates for final selection by Governor.","duration":"2009 2013 4 years","duration_short":"4 years","end_date":"2013","start_date":"2009","subtitle":"Oklahoma Judicial Nominating Commission","title":"JNC Judicial Nominating Commission Member"}],"url":""},{"company":"Oklahoma Jazz Hall Of Fame","company_id":null,"location":"","positions":[{"description":"","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Oklahoma Jazz Hall Of Fame","title":"Board Member - Auditing & Treasurer"}],"url":""},{"company":"MetLife","company_id":"metlife","location":null,"positions":[{"description":"Metrics Manager – Eligibility Strategy & Process – Participant Services Organization Responsible for developing, analyzing, and applying metrics demonstrating the impact and value of complete, accurate, and timely eligibility/participant data on achieving business goals and providing world-class service. Build data accuracy models to measure internal and external customer satisfaction, impact of data defects, and apply consistent data accuracy measures across Institutional business. Lead expense reduction strategies with partners such as Product, Call Center & Administration to decrease preventable operating expenses and increase drivers impacting customer loyalty and thus profitability.","duration":"Feb 1990 May 2006 16 years 4 months","duration_short":"16 years 4 months","end_date":"May 2006","start_date":"Feb 1990","subtitle":"MetLife","title":"Metrics Manager"},{"description":"Accomplished career progression through various supervisory and management opportunities in individual and group life insurance, consumer relations, call center and Institutional portfolios ProficienciesISO 9001 / Six Sigma / Process Improvement / Quality Management Systems (QMS Certified Quality Auditor), MSOffice, (Word, Excel, PowerPoint, Publisher, Project, Access, Visio, Outlook), Adobe & StatSoft, (Statistica 7-Regression Analysis, Modeling, Forecasting, Histograms, etc.), SQL Query/DBA Cognos/Impromptu, Crystal 8+, MAS 200, Microsoft CRM 4.0, Visual Studio 2005/Reporting Services","duration":"Jan 1990 Jan 2006 16 years 1 month","duration_short":"16 years 1 month","end_date":"Jan 2006","start_date":"Jan 1990","subtitle":"MetLife","title":"Strategic Data Manager"},{"description":"Service delivery relationship manager for shared services between Institutional Dental\'s client customers, and Call Center customer service providers. Enhance customer service channels, negotiate and execute terms of Service Level Agreements, cost/call reduction, and technology initiatives. Manage operational issues to meet 25mm budget expectations. Analyze and implement process improvements to increase customer satisfaction measures, customer loyalty, retention rates and competitive advantage.","duration":"2001 2004 3 years","duration_short":"3 years","end_date":"2004","start_date":"2001","subtitle":"MetLife","title":"Business Consultant – Institutional Product Coordinator - Customer Response Center"}],"url":"https://www.linkedin.com/company/metlife"},{"company":"Tulsa County Democratic Party","company_id":"tulsa-county-democratic-party","location":"","positions":[{"description":"","duration":"2006 2006 less than a year","duration_short":"less than a year","end_date":"2006","start_date":"2006","subtitle":"Tulsa County Democratic Party","title":"Convention Credentials Committee"}],"url":"https://www.linkedin.com/company/tulsa-county-democratic-party"}]', '["Deborah Love Bradshaw “Kimberly is an excellent speaker on the topics of employee retention, business and political opportunity and activism. Her knowledge and presentation ability will go far in helping your organization to achieve their goals.”","Roland Williams “Professional, poised and polished are the words that come to mind, when thinking about Kimberly. As a public speaker myself, I was impressed by the amount of research and preparation that went into her presentation. Her presentation felt like a coaching session; full of great feedback and best practices.”","Susan Dean “Kimberly is very detail orientated, creative, and very knowledgable on how to market, manage, and expand your business.”","Shawn Brown, SPHR, SHRM-SCP “Simply put: Kimberly Fobbs is amazing. She is one of the most bright, most creative, most hard working people I know. I had the pleasure of working side-by-side with Kimberly for almost nine months and got to see her in action--she\'s the complete package! She\'s so much more than her title of Marketing Director! She understands marketing from A to Z, but she\'s also current on the latest technologies needed to mine for company leads and provide detailed, in-depth sales analysis. She\'s truly a blended Marketing/IT person, which is such a rarity! Her strong work ethic combined with her corporate world experience make her a fundamental asset for small company success. Working with Kimberly enriched me both personally and professionally. When you surround yourself with excellence, you become (or continue to be) excellent! Kimberly Fobbs brings out the excellence in the people with which she works. I look forward to a future opportunity to partner with her again!”","Stephen Vargas “Kimberly is a seasoned professional. During her tenure at MetLife she was responsible for the Dental products team. The Dental business is one of the largest and more profitable business at MetLife. Kimberly was instrumental in developing and implementing a number of initiatives to improve customer satisfaction and reduce cost. She brings a great deal of enthusiasm and positive energy to her position.”"]'] User: ['Melissa Thompson\u200e\u200e', 'Effective and determined both supporting sales, as well as working directly with clients. Demonstrated history of working in the technology and services industry; consulting internal teams and the partners they serve. Skilled in event management, business/sales analysis, relationship building, and communication. Strong administrative professional with a Bachelor of Business Administration (BBA) focused in Marketing.', 'Executive Administrator', 'Lee Machinery Movers', '[{"company":"Lee Machinery Movers","company_id":"lee-machinery-movers","industry":"Machinery Manufacturing","location":"Detroit Metropolitan Area","positions":[{"description":"","duration":"Feb 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Feb 2022","subtitle":"Lee Machinery Movers","title":"Executive Administrator"}],"url":"https://www.linkedin.com/company/lee-machinery-movers"},{"company":"Konica Minolta Business Solutions U.S.A., Inc.","company_id":"konica-minolta-business-solutions-u-s-a--inc-","location":null,"positions":[{"description":"Consultant in the professional service offering of Managed Print Services (MPS) for the Michigan marketplace. Partner with internal departments to consult, implement, and manage client\'s processes and decrease print costs while working with Market VP, Area VPs, and Branch Managers to build and drive momentum and revenue goals. Provide detailed analysis and sales support using SAP, Consult Application, and Business Intelligence tools.","duration":"May 2017 Feb 2022 4 years 10 months","duration_short":"4 years 10 months","end_date":"Feb 2022","start_date":"May 2017","subtitle":"Konica Minolta Business Solutions U.S.A., Inc.","title":"Account Solutions Analyst"},{"description":"As the Michigan Market Administrator, I provide Market-wide sales and administrative support. I coordinate most internal/external events including the Annual Kick-off, leadership meetings, customer appreciation dinners, quarterly all-hands, lunch & learns, and various fundraising activities.As the assistant to the Market VP, I manage the leadership calendar & expenses, communicate approvals and agendas, as well as safeguard sensitive information among local and regional management. Daily tasks also include directing calls state-wide, conducting research and compiling data for executives, run reports for strategy sessions and other misc. meetings, prepare invoicing for AP, and provide exceptional customer service.","duration":"Nov 2014 Apr 2017 2 years 6 months","duration_short":"2 years 6 months","end_date":"Apr 2017","start_date":"Nov 2014","subtitle":"Konica Minolta Business Solutions U.S.A., Inc.","title":"Michigan Market Executive Administrator"},{"description":"Audit and input sales orders/confirm delivery. Work with independent leasing companies. Coordinate branch activities with the regional office. Input service contracts and process service meter billing.","duration":"Mar 2014 Nov 2014 9 months","duration_short":"9 months","end_date":"Nov 2014","start_date":"Mar 2014","subtitle":"Konica Minolta Business Solutions U.S.A., Inc.","title":"Branch Administrator"}],"url":"https://www.linkedin.com/company/konica-minolta-business-solutions-u-s-a--inc-"},{"company":"LTM Auto Service Center","company_id":null,"location":"Pontiac, MI","positions":[{"description":"Build and maintain an engaging social arena surrounding Facebook, Twitter, and LinkedIn with the purpose of building the LTM brand, increasing awareness, and understanding customer needs. Initiated original promotional activities and advertising strategies to increase sales. Aide in redesigning logos and ongoing print advertisements. Maintain a customer-centric approach in daily activities such as addressing concerns and documenting feedback.Perform other administrative duties involving receivables, work orders, time logs, and billing.","duration":"Feb 2013 Mar 2014 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2014","start_date":"Feb 2013","subtitle":"LTM Auto Service Center","title":"Marketing and Administrative Coordinator"}],"url":""},{"company":"MIS ASSOCIATES INC.","company_id":"mis-associates-inc.","location":"Auburn Hills, MI","positions":[{"description":"Maintain brand awareness and image by coordinating social media initiatives and providing relevant blog content via Wordpress.Manage customer service department while providing additional support when needed. Cultivate relationships with customers and provide feedback to management regarding needed improvements in relation to the overall customer experience. Maintain brand awareness and image by coordinating social media initiatives and providing relevant blog content via Wordpress.Manage customer service department while providing additional support when needed. Cultivate relationships with customers and provide feedback to management regarding needed improvements in relation to the overall customer experience.","duration":"Aug 2011 Jul 2012 1 year","duration_short":"1 year","end_date":"Jul 2012","start_date":"Aug 2011","subtitle":"MIS ASSOCIATES INC.","title":"Social Media Marketing and Customer Relations Manager"}],"url":"https://www.linkedin.com/company/mis-associates-inc."},{"company":"Republic Services","company_id":null,"location":"Auburn Hills, MI","positions":[{"description":"Obtain information regarding incoming material to properly bill the customer and track waste entering the landfill. Accept or reject load based on content and suggest possible alternatives. Customer service and relationship building. Help potential customers realize options and suggest best possible disposal routes.Balance daily receipts to ensure accurate record keeping and appropriate billing. Obtain information regarding incoming material to properly bill the customer and track waste entering the landfill. Accept or reject load based on content and suggest possible alternatives. Customer service and relationship building. Help potential customers realize options and suggest best possible disposal routes.Balance daily receipts to ensure accurate record keeping and appropriate billing.","duration":"Oct 2004 Aug 2011 6 years 11 months","duration_short":"6 years 11 months","end_date":"Aug 2011","start_date":"Oct 2004","subtitle":"Republic Services","title":"Scale Operator"}],"url":""},{"company":"Vision Fuel Media","company_id":"vision-fuel-media","location":"Oakland County","positions":[{"description":"","duration":"Jun 2009 Sep 2009 4 months","duration_short":"4 months","end_date":"Sep 2009","start_date":"Jun 2009","subtitle":"Vision Fuel Media","title":"Social Media Internship"}],"url":"https://www.linkedin.com/company/vision-fuel-media"}]', '["Kathie Patton-Eriksson “I worked with Melissa for three years. She was a SME and analyst for a product I sold. Melissa would take my messages and texts at all hours of the day and night, she was that committed to helping me! She organized and retained the information collected on walk-throughs so even if the work was done prior to me, she could always help me know what the client had. This was extremely valuable to the customer as well, especially if the work was done with a predecessor. Melissa has grit and talent both and she\'s a pleasure to work with.”","Jordan Kotubey “Melissa was a critical member of our team who could be counted on to build lasting relationships and communicate with everyone from executive leadership to individual contributors. She quickly adapted to change when it occurred and identified ways to sell that change internally to others. When she had to deliver bad news, she did it with grace. I’d highly recommend Melissa for any opportunity that she pursues, she will make an excellent addition to any team.”"]']### Assistant: The agent's job is to provide sales analysis and administrative support, while the user is reaching out to the agent because they need assistance with event management and relationship building for their business.
### Human: Agent: ['Jennifer Oleksik (Rimes)', 'Director level creative professional with 15 years of experience in licensed sports apparel, lifestyle apparel and promotional apparel. Other experience includes print and brand identity design paired with outstanding abilities in product development, art development, trend research and custom design work in both a corporate and freelance setting. I have designed for names such as adidas, Reebok, the Make-A-Wish Foundation, Harley-Davidson, the University of Tampa, the Intercontinental Hotel and Universal Health Care and have helped to build many smaller local brands. My licensed sports background has given me the opportunity to also design for leagues such as the NFL, MLB, NBA, NHL, CCM, NCAA, MLS and UFC. Specialties: Adobe Illustrator, Adobe Photoshop, Adobe InDesign, Microsoft Excel, Microsoft Powerpoint, Microsoft Word, Microsoft Office, Lotus Notes, FilemakerPro', 'Director of Apparel Design & Quality', 'LAT Apparel', '[{"company":"LAT Apparel","company_id":"lat-apparel","industry":"Apparel & Fashion","location":null,"positions":[{"description":"","duration":"Dec 2021 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Dec 2021","subtitle":"LAT Apparel","title":"Director of Design & Quality"},{"description":"","duration":"Jul 2017 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"Jul 2017","subtitle":"LAT Apparel","title":"Design and Merchandising Manager"}],"url":"https://www.linkedin.com/company/lat-apparel"},{"company":"Pineywoods","company_id":"pineywoods","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"• Work with owner and partners to develop the Pineywoods Brand Identity• Custom designed company logo, letterhead, website design, presentation materials, business cards, real estate signage and promotional materials• Developed social media pages for Facebook and Twitter• Handle all printing, production and delivery for customized brand identity products• Continue to service new and existing clients with marketing materials and other design needs • Work with owner and partners to develop the Pineywoods Brand Identity• Custom designed company logo, letterhead, website design, presentation materials, business cards, real estate signage and promotional materials• Developed social media pages for Facebook and Twitter• Handle all printing, production and delivery for customized brand identity products• Continue to service new and existing clients with marketing materials and other design needs","duration":"Sep 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Sep 2013","subtitle":"Pineywoods","title":"Freelance Designer"}],"url":"https://www.linkedin.com/company/pineywoods"},{"company":"adidas Group","company_id":"adidas","location":null,"positions":[{"description":"• Manage and lead all seasonal trend direction for women’s category• Responsible for all women’s licensed apparel design across all seasons including style design, fabric selection, costing parameters and graphics• Assist in managing daily responsibilities of the design apprentice• Work with developers on development of fabrics, trims and garment techniques• Attend garment fittings and coordinate with technical designers on garment specifications, fit, art placements and quality• Work directly with product managers, design directors and designers to ensure trend right product is delivered to the women’s licensed sports customer• Partake in market research trips, consumer focus trips and create seasonal trend presentations• Participate in seasonal ideation meetings allowing for collaboration with other teams and designers to determine key markers, graphic direction and important trends for the sports licensed business• Participate in consumer insight trips and surveys• Working knowledge of strict licensing rules and regulations for all leagues and teams• Lead and direct category photo-shoots, including styling, dressing and model casting• Create all presentation materials for design reviews and other presentations","duration":"Nov 2015 Jun 2017 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2017","start_date":"Nov 2015","subtitle":"adidas Group","title":"Senior Designer - Apparel & Graphics, Women\'s"},{"description":"• Designed women’s licensed graphics for MLS, NBA, & NCAA and NHL for Adidas, Reebok & CCM.• Lead and mentored other designers working on women’s product line• Worked back with licensing and production departments to ensure all graphics are produced with proper approvals and team breakouts• Attended proto weeks at domestic print facility to provide print floors with on press approvals• Created all presentation materials and present garment and graphic designs at seasonal design reviews• Working knowledge of strict licensing rules and regulations for all leagues and teams","duration":"Jul 2014 Nov 2015 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2015","start_date":"Jul 2014","subtitle":"adidas group","title":"Designer ll - sports licensed division"}],"url":"https://www.linkedin.com/company/adidas"},{"company":"Luxe Creative Design","company_id":null,"location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"• Designs custom invitations for weddings and other special events• Brand Identity development such as logos, letterheads, web design and business cards• Direct mail and email flyers and newsletters• Brochures and advertisements in both print and electronic formats• Photo manipulation and editing• Handle all client consultations, client communication and delivery• Responsible for all price quotes and design proofs• Prepare all art for printing and production • Designs custom invitations for weddings and other special events• Brand Identity development such as logos, letterheads, web design and business cards• Direct mail and email flyers and newsletters• Brochures and advertisements in both print and electronic formats• Photo manipulation and editing• Handle all client consultations, client communication and delivery• Responsible for all price quotes and design proofs• Prepare all art for printing and production","duration":"Jan 2008 Jun 2014 6 years 6 months","duration_short":"6 years 6 months","end_date":"Jun 2014","start_date":"Jan 2008","subtitle":"Luxe Creative Design","title":"Owner, Art Director, Designer"}],"url":""},{"company":"VF Imagewear","company_id":"vf-imagewear","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"As senior creative designer, I design from concept to production creating Women\'s Import Fanwear for the NFL, MLB, NHL, NCAA and NBA. Skilled in research & development, understanding of trends, conceptualizing and preparing art and tech packs, costing, sourcing and understanding the customer. I help to mentor other creative artists and lead projects such as Bi-Annual R&D Launches. Handle vendor communications and work with other departments to create a cost effective and innovative product.I have traveled overseas for product development and sourcing trips and designed several record breaking styles.","duration":"Feb 2006 Jun 2014 8 years 5 months","duration_short":"8 years 5 months","end_date":"Jun 2014","start_date":"Feb 2006","subtitle":"VF Imagewear","title":"Senior Creative Designer"}],"url":"https://www.linkedin.com/company/vf-imagewear"}]', '["Paula Wylie “Jen is a talented designer and very passionate about her work. She’s very innovative and always looking for new solutions and fresh ideas that can advance her knowledge as well as design unique styles/graphics. In addition to being a very talented designer, Jen is extremely reliable, very organized, she’s a fun person to work with, and is always helpful and insightful. She is a passionate designer and always seems to have great awareness of new creative strategies and technology, which makes her a great asset to any company. ”","Melanie Xible “I have had the absolute pleasure of working with Jen at adidas for the Sports Licensed Division for the past year and a half. I must say that it\'s been truly a great experience. She is hard-working, creative, detail oriented, passionate, the list goes on and on. I\'ve seen Jen get thrown lots of curve balls and tasks and she always delivers great ideas, strong designs and with a positive attitude. Jen and I have worked together on the women\'s product for NHL, MLS and NCAA and I\'ve gotten to learn so much from her. Being new to this industry, it is so refreshing to meet people like Jen who take the time to explain and mentor. I\'ve had an interest in design and fashion for a long time and having Jen as a colleague and now friend has truly been a blessing and my other colleagues would agree. I recommend Jen to anyone who is looking for an experienced, talented and creative apparel and/or graphics designer and I have all the faith in the world that she will not disappoint! ”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to coordinate and manage high-profile events, and today the agent is reaching out to the user to discuss a potential collaboration for an upcoming healthcare conference.
### Human: Agent: ['Ashok Chandrashekhar', "Ashok is a strategic and innovative thinker. He has a proven track record of expertise in driving innovation, from ideation to execution. Ashok's versatile experience spans over 12 years in the technology, healthcare and telecommunication sectors. With exceptional communication and interpersonal skills, Ashok believes in the importance of bringing a human and personal touch to his work.", 'COO | Partner at PFG MedComm, LLC', 'PFG MedComm, LLC', '[{"company":"PFG MedComm, LLC","company_id":"pfgmed","industry":"Business Consulting and Services","location":"","positions":[{"description":"","duration":"Nov 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Nov 2019","subtitle":"PFG MedComm, LLC","title":"COO | Partner"}],"url":"https://www.linkedin.com/company/pfgmed"},{"company":"NRG Energy","company_id":"nrgenergy","location":"Princeton, New Jersey","positions":[{"description":"","duration":"Jan 2019 Sep 2019 9 months","duration_short":"9 months","end_date":"Sep 2019","start_date":"Jan 2019","subtitle":"NRG Energy","title":"Brand Marketing"}],"url":"https://www.linkedin.com/company/nrgenergy"},{"company":"Verizon","company_id":"verizon","location":"Basking Ridge, New Jersey","positions":[{"description":"Strategic Innovation:- Creating a new sales channel to increase market penetration from 3% to a projected 20%- Developed a process to expand customer base to increase availability of product by 41%- Transformed existing product portfolio into a robust, dynamic competitive offering through collaborative partnershipsNew Market Expansion:- Developed collaborative partnerships with non-traditional customers to generate over $126 million opportunity over 3 years in the residential market- Utilized VOC to develop new product offering and create an $8.3 million opportunity in the wireless market- Developed a $2.4 million opportunity by identifying gaps and missed opportunities in the existing sales portfolioCollaborative Partnerships:- Leveraged partnerships with colleagues and executives across business units throughout the organization to accomplish strategic goals","duration":"Mar 2014 Sep 2018 4 years 7 months","duration_short":"4 years 7 months","end_date":"Sep 2018","start_date":"Mar 2014","subtitle":"Verizon","title":"Sr. Marketing Consultant - Product Management"}],"url":"https://www.linkedin.com/company/verizon"},{"company":"Jubilant Clinsys","company_id":"jubilant-clinsys","location":"Bedminster, NJ","positions":[{"description":"Brand Strategy:- Translated VOC and internal stakeholder feedback to drive the development of the new North American brand platform- Expanded corporate brand presence globally through targeted marketing initiatives in the EU and APAC regionsMarketing Strategy and Leadership:- Executed a successful product launch by collaborating with the end-to -end development team and agency partners- Established a new service line to enhance existing product portfolio- Successfully managed a marketing budget of $350,000","duration":"Apr 2013 Mar 2014 1 year","duration_short":"1 year","end_date":"Mar 2014","start_date":"Apr 2013","subtitle":"Jubilant Clinsys","title":"Consultant - Marketing Manager"}],"url":"https://www.linkedin.com/company/jubilant-clinsys"},{"company":"Terumo","company_id":"terumo","location":"Somerset, NJ","positions":[{"description":"- Created over $2 million dollars of revenue opportunity by developing targeted marketing strategy across indirect and direct sales channels- Facilitated communication between sales and marketing teams to develop strategic and competitive tools - Developed the strategic marketing plan and operating budget with feedback from internal stakeholders - Created over $2 million dollars of revenue opportunity by developing targeted marketing strategy across indirect and direct sales channels- Facilitated communication between sales and marketing teams to develop strategic and competitive tools - Developed the strategic marketing plan and operating budget with feedback from internal stakeholders","duration":"May 2012 Mar 2013 11 months","duration_short":"11 months","end_date":"Mar 2013","start_date":"May 2012","subtitle":"Terumo","title":"Channel Manager"}],"url":"https://www.linkedin.com/company/terumo"},{"company":"Terumo","company_id":"terumo","location":null,"positions":[{"description":"- Produced the quarterly market share report that assisted product management with decision making on strategy- Facilitated product testing focus groups, generating VOC feedback that resulted in innovative approaches to product launch.","duration":"Jan 2012 Mar 2012 3 months","duration_short":"3 months","end_date":"Mar 2012","start_date":"Jan 2012","subtitle":"Terumo","title":"Consultant - Business Information Analyst"},{"description":"- Worked with product management colleagues and external agency partners to create product and marketing strategies- Recognized for streamlining regulatory compliance processes for all marketing material","duration":"Sep 2011 Jan 2012 5 months","duration_short":"5 months","end_date":"Jan 2012","start_date":"Sep 2011","subtitle":"Terumo","title":"Consultant - Marketing Communications Manager"}],"url":"https://www.linkedin.com/company/terumo"},{"company":"Infodyn Corporation","company_id":null,"location":null,"positions":[{"description":"","duration":"Aug 2008 Aug 2011 3 years 1 month","duration_short":"3 years 1 month","end_date":"Aug 2011","start_date":"Aug 2008","subtitle":"Infodyn Corporation","title":"Associate Marketing Communications Manager"},{"description":"","duration":"Jul 2006 Aug 2008 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 2008","start_date":"Jul 2006","subtitle":"Infodyn Corporation","title":"Marketing Communications Specialist"}],"url":""},{"company":"New Jersey State House","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2005 Apr 2006 8 months","duration_short":"8 months","end_date":"Apr 2006","start_date":"Sep 2005","subtitle":"New Jersey State House","title":"Staff Writer"}],"url":""},{"company":"Object Xperts","company_id":null,"location":"","positions":[{"description":"Developed a comprehensive website reaching greater market penetration and brand recognition. Developed a comprehensive website reaching greater market penetration and brand recognition.","duration":"Jun 2003 Dec 2005 2 years 7 months","duration_short":"2 years 7 months","end_date":"Dec 2005","start_date":"Jun 2003","subtitle":"Object Xperts","title":"Marketing Data Analyst"}],"url":""},{"company":"Jayco Int.","company_id":null,"location":"","positions":[{"description":"Provided customers with market and product intelligence while developing marketing plans and executing campaigns. Provided customers with market and product intelligence while developing marketing plans and executing campaigns.","duration":"Oct 2001 Apr 2003 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2003","start_date":"Oct 2001","subtitle":"Jayco Int.","title":"Marketing Associate"}],"url":""}]', '["Robert Luftglass “Ashok has always been a great Marketing partner to our Sales organization - doing whatever he can to develop and support his product. He\'s knowledgeable, helpful, and a great team player.”","LinkedIn User “Ashok brings creativity, professionalism, strategic thinking, and results to the workplace. He is a fast learner who deftly processes new concepts and strategies. Ashok has strong communication skills, both written and verbal. He is able to leverage complex data to diagnose opportunities/issues, and uses this data to devise creative solutions. Ashok is a good teammate who “plays well” with others across different stakeholder organizations. ”"]'] User: ['Adam Pearlman', 'Whatever you do, take care of your shoes.', 'Ready, set, go!', 'Wave Mobile Money', '[{"company":"Wave Mobile Money","company_id":"wavemm","industry":"Financial Services","location":"United States","positions":[{"description":"","duration":"Sep 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Wave Mobile Money","title":"IAM Security Architect"}],"url":"https://www.linkedin.com/company/wavemm"},{"company":"Systech","company_id":"systechmsp","location":"Brooklyn, New York, United States","positions":[{"description":"Cyber Security product owner.Design, engineering, and implementation Acting Senior Customer Security Engineer. Senior System AdministratorProcess and Policy Manager Cyber Security product owner.Design, engineering, and implementation Acting Senior Customer Security Engineer. Senior System AdministratorProcess and Policy Manager","duration":"Nov 2020 Aug 2021 10 months","duration_short":"10 months","end_date":"Aug 2021","start_date":"Nov 2020","subtitle":"Systech","title":"Senior Security Engineer"}],"url":"https://www.linkedin.com/company/systechmsp"},{"company":"Sunflower Bank, N.A.","company_id":"sunflower-bank","location":"Greater Denver Area","positions":[{"description":"Microsoft System AdministratorMicrosoft Exchange AdministratorMicrosoft 365 Administrator ( Including Security Essentials Administration)Security Engineer. (Threat detection, mitigation and remediation engineer)VMWare ( Horizon and Vue) AdministratorCisco Umbrella, AMP, and ISE AdministratorOn site and remote end user support. Hardware and software support.System Vulnerability Remediation and Patching Microsoft System AdministratorMicrosoft Exchange AdministratorMicrosoft 365 Administrator ( Including Security Essentials Administration)Security Engineer. (Threat detection, mitigation and remediation engineer)VMWare ( Horizon and Vue) AdministratorCisco Umbrella, AMP, and ISE AdministratorOn site and remote end user support. Hardware and software support.System Vulnerability Remediation and Patching","duration":"Jan 2020 Aug 2020 8 months","duration_short":"8 months","end_date":"Aug 2020","start_date":"Jan 2020","subtitle":"Sunflower Bank, N.A.","title":"Senior Infrastructure Engineer"}],"url":"https://www.linkedin.com/company/sunflower-bank"},{"company":"Unison Systems","company_id":"unisonsystems","location":"Greenwood Village, Colorado","positions":[{"description":"Consultant Microsoft 365Azure AdministratorMicrosoft Security Center AdministratorSecurity Engineer SOC 2 type 2On site and remote desktop managementServiceNow AdministratorSenior Technical SupportOkta AdministratorAgile working enviroment Consultant Microsoft 365Azure AdministratorMicrosoft Security Center AdministratorSecurity Engineer SOC 2 type 2On site and remote desktop managementServiceNow AdministratorSenior Technical SupportOkta AdministratorAgile working enviroment","duration":"May 2019 Sep 2019 5 months","duration_short":"5 months","end_date":"Sep 2019","start_date":"May 2019","subtitle":"Unison Systems","title":"Systems Administrator"}],"url":"https://www.linkedin.com/company/unisonsystems"},{"company":"InteliSecure","company_id":"intelisecure","location":"Greenwood Village , CO","positions":[{"description":"Windows Server Administrator Security EngineerWindows Sever 2008 R2 Windows Server 2016DUO Administrator Okta Administrator SalesForce Administrator Microsoft Office 365 Administrator Microsoft SharePoint Administrator Microsoft Salesforce Administrator AirWatch Administrator Pulse Administrator VMWare Administrator ISO,PCI, and GDPR planning, implementation, and remediation. 2017-2019AVAYA Administrator - VOIPBrivo Security AdministratorSymantec End Point AdministratorPDQ AdministratorVendor/ 3rd party managementZoom Administrator","duration":"Nov 2017 Apr 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Apr 2019","start_date":"Nov 2017","subtitle":"InteliSecure","title":"Senior Support Administrator"}],"url":"https://www.linkedin.com/company/intelisecure"},{"company":"Robert Half","company_id":"robert-half-international","location":"Lakewood, CO","positions":[{"description":"","duration":"Jan 2017 Nov 2017 11 months","duration_short":"11 months","end_date":"Nov 2017","start_date":"Jan 2017","subtitle":"Robert Half","title":"IT Consultant"}],"url":"https://www.linkedin.com/company/robert-half-international"},{"company":"The Doe Fund,Inc","company_id":"the-doe-fund","location":"Greater New York City Area","positions":[{"description":"Help Desk ManagerMeraki Network Support Microsoft Server 2008 R2 AdminG Suite (Google) AdminAudio and Video Support.Site management, support, and engineer for seven location in New York and Pennsylvania area. Help Desk ManagerMeraki Network Support Microsoft Server 2008 R2 AdminG Suite (Google) AdminAudio and Video Support.Site management, support, and engineer for seven location in New York and Pennsylvania area.","duration":"Jul 2013 Oct 2016 3 years 4 months","duration_short":"3 years 4 months","end_date":"Oct 2016","start_date":"Jul 2013","subtitle":"The Doe Fund,Inc","title":"Technical Support Specialist"}],"url":"https://www.linkedin.com/company/the-doe-fund"},{"company":"Cadwalader, Wickersham & Taft LLP","company_id":"cadwalader-wickersham-&-taft-llp","location":"One World Financial Center 200 Liberty Street New York, NY 10281","positions":[{"description":"Sole technical support, desk side, and remote support for 2500 international users. 3rd shift.Windows 7 end point support.FileSite document management support.Mobile device management (MDM) and supportRemote access ( Citrix, VPN ) support. Sole technical support, desk side, and remote support for 2500 international users. 3rd shift.Windows 7 end point support.FileSite document management support.Mobile device management (MDM) and supportRemote access ( Citrix, VPN ) support.","duration":"Mar 2012 Jul 2013 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2013","start_date":"Mar 2012","subtitle":"Cadwalader, Wickersham & Taft LLP","title":"Helpdesk Analyst"}],"url":"https://www.linkedin.com/company/cadwalader-wickersham-&-taft-llp"},{"company":"Weitz & Luxenberg","company_id":"weitz&luxenberg","location":"700 Broadway, New York, NY 10003","positions":[{"description":"Help desk, desk side, in-person, remote, and offsite technical support. Windows 7 SupportDesktop and Laptop SupportOffice 2010 SupportRemote Access (Citrix) SupportAvaya IP Phone SupportCreston AV SupportLexmark Printer Support and life cycle management Help desk, desk side, in-person, remote, and offsite technical support. Windows 7 SupportDesktop and Laptop SupportOffice 2010 SupportRemote Access (Citrix) SupportAvaya IP Phone SupportCreston AV SupportLexmark Printer Support and life cycle management","duration":"Dec 2010 Mar 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"Mar 2012","start_date":"Dec 2010","subtitle":"Weitz & Luxenberg","title":"Helpdesk Analyst"}],"url":"https://www.linkedin.com/company/weitz&luxenberg"}]', '["Paul Merritt “Adam is passionate, driven, and motivated IT professional... His insight and multifaceted skill set made his an effective senior member of my organization and I really enjoyed our time together at InteliSecure!”","Mischa Danaceau, CISSP, CISM “Adam is the kind of IT professional who sees beyond the technology and understands the relationship between IT services and the needs of the business. He truly understands and values the relationships between people, process, and technology. Adam is a very smart person and has repeatedly demonstrated an ability to learn quickly and master new technologies and systems with minimal resources. This kind of skill set would be an asset to any IT organization.”"]']### Assistant: The agent's job is to provide strategic consultation and innovative solutions in the technology and healthcare sectors, and today the user is reaching out to the agent because they need guidance on implementing cybersecurity measures for their financial services company.
### Human: Agent: ['Barry Roach', 'Experienced and educated financial services executive with proven leadership of large, diverse, multi-faceted teams of financial professionals that deliver above-market financial results.Key Areas of Expertise: Executive Leadership, Coaching, Motivation, Strategic Planning, Data-driven Decision-making, Influencing, Board Relations, Relationship Building, Business Planning, Financial Analysis', 'President & Chief Executive Officer at WPCCU', 'Water and Power Community Credit Union', '[{"company":"Water and Power Community Credit Union","company_id":"water-and-power-community-credit-union","industry":"Financial Services","location":"Los Angeles, CA","positions":[{"description":"Welcome to the BEST Credit Union in Los Angeles, where our stated vision is to deliver really cool banking solutions. Please join us on our journey... Welcome to the BEST Credit Union in Los Angeles, where our stated vision is to deliver really cool banking solutions. Please join us on our journey...","duration":"Jan 2017 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"Jan 2017","subtitle":"Water and Power Community Credit Union","title":"President & Chief Executive Officer"}],"url":"https://www.linkedin.com/company/water-and-power-community-credit-union"},{"company":"SafeAmerica Credit Union","company_id":"safeamerica-credit-union","location":"Pleasanton, CA","positions":[{"description":"Ensuring our member value proposition constantly evolves to meet their immediate and future financial services needs. Creating a business culture dependent on personal leadership, dedicated to continuous improvement, and sharply focused on centering all activities and solutions around the members we serve.Establishing a renewed focus on improving the technology infrastructure, process improvement and role clarity, so that member service can be improved positively and permanently. Ensuring our member value proposition constantly evolves to meet their immediate and future financial services needs. Creating a business culture dependent on personal leadership, dedicated to continuous improvement, and sharply focused on centering all activities and solutions around the members we serve.Establishing a renewed focus on improving the technology infrastructure, process improvement and role clarity, so that member service can be improved positively and permanently.","duration":"Sep 2012 Jan 2017 4 years 5 months","duration_short":"4 years 5 months","end_date":"Jan 2017","start_date":"Sep 2012","subtitle":"SafeAmerica Credit Union","title":"President & Chief Executive Officer"}],"url":"https://www.linkedin.com/company/safeamerica-credit-union"},{"company":"Meriwest Credit Union","company_id":"meriwest","location":"San Jose, CA","positions":[{"description":"Led Meriwest’s Retail Delivery team, comprised of 130 employees, nineteen Financial Centers, Contact Center, Business Development group, ATM Operations and Support Services.Achieved consistent asset and revenue growth through the Retail Delivery team by setting the strategic direction for each department and ensuring consistent execution of aligned activities.As a member of the Asset & Liability committee, controlled lending and deposit rates and, as a member of the Risk Management committee, analyzed and participated in all aspects of credit risk management.","duration":"May 2005 Aug 2012 7 years 4 months","duration_short":"7 years 4 months","end_date":"Aug 2012","start_date":"May 2005","subtitle":"Meriwest Credit Union","title":"Vice President, Retail Delivery"}],"url":"https://www.linkedin.com/company/meriwest"},{"company":"CIBC","company_id":"cibc","location":null,"positions":[{"description":"Supported and directed the sales efforts of over 5,000 salespeople and 1,400 sales leaders by:- Creating and implementing national sales benchmarks, coaching practice standards and business results measurements; - Working directly with regional sales leaders to diagnose and improve their sales and service delivery at the front-line and management levels; and,- Developing sales strategies to promote products and services to customers, along with corresponding sales programs for salespeople and sales leaders.","duration":"Jan 2000 Apr 2005 5 years 4 months","duration_short":"5 years 4 months","end_date":"Apr 2005","start_date":"Jan 2000","subtitle":"CIBC","title":"Senior Consultant, Sales Effectiveness, National Branch Banking & Small Business"},{"description":"","duration":"Apr 1998 Dec 1999 1 year 9 months","duration_short":"1 year 9 months","end_date":"Dec 1999","start_date":"Apr 1998","subtitle":"CIBC","title":"Regional Sales & Service Manager, Greater Toronto Area"},{"description":"","duration":"Aug 1995 Apr 1998 2 years 9 months","duration_short":"2 years 9 months","end_date":"Apr 1998","start_date":"Aug 1995","subtitle":"CIBC","title":"Internal Auditor, Internal Audit & Corporate Security"},{"description":"Manager, Customer Service at progressively larger CIBC branches in rural and urban locations throughout Western and Northern Canada","duration":"Jun 1988 Jul 1995 7 years 2 months","duration_short":"7 years 2 months","end_date":"Jul 1995","start_date":"Jun 1988","subtitle":"CIBC","title":"Customer Service Manager"}],"url":"https://www.linkedin.com/company/cibc"}]', '["raghu bhargava “Barry had an unassuming style of leadership.He was and is an effective communicator but more than that he is an effective listner.Barry commanded respect and was a role model.”","Carol Vi-Thompson, MBA “A visionary and an effective communicator, Barry’s exceptional leadership style is the bridge that connects retail department with other departments.”"]'] User: ['Kara Suthard', "Kara is currently serving in the role of Finance Business Partner to a large business. She excels at maximizing all available resources to drive operational excellence. She's passionate about data and often surfaces patterns and insights that shape future progress and overall business strategies. She is continuously learning to discover the best ways to drive positive financial results for the businesses she supports.", 'Financial Business Partner', 'Deloitte', '[{"company":"Deloitte","company_id":"deloitte","industry":"Business Consulting and Services","location":"Arlington","positions":[{"description":"","duration":"May 2017 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"May 2017","subtitle":"Deloitte","title":"Finance Business Partner"}],"url":"https://www.linkedin.com/company/deloitte"},{"company":"Booz Allen Hamilton","company_id":"booz-allen-hamilton","location":"Falls Church, Virginia","positions":[{"description":"Finance Business Partner for a market account within the firm. Completes financial reporting, analysis, ongoing operational support, and serves as a trusted advisor to firm leadership. Finance Business Partner for a market account within the firm. Completes financial reporting, analysis, ongoing operational support, and serves as a trusted advisor to firm leadership.","duration":"Aug 2006 May 2017 10 years 10 months","duration_short":"10 years 10 months","end_date":"May 2017","start_date":"Aug 2006","subtitle":"Booz Allen Hamilton","title":"Financial Analyst Manager"}],"url":"https://www.linkedin.com/company/booz-allen-hamilton"},{"company":"Gannett | USA TODAY NETWORK","company_id":"gannett","location":null,"positions":[{"description":"Completed financial close processes consolidating financial information from 120+ business unit leads such as Controllers and Publishers and producing C-Suite level reporting for the CEO, CFO and other key stakeholders.","duration":"Apr 2006 Aug 2006 5 months","duration_short":"5 months","end_date":"Aug 2006","start_date":"Apr 2006","subtitle":"Gannett | USA TODAY NETWORK","title":"Junior Financial Analyst"},{"description":"Responsible for internal audit processes in the areas of cash, payroll, and accounts payable to ensure compliance with GAAP.","duration":"May 2005 Aug 2006 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2006","start_date":"May 2005","subtitle":"Gannett | USA TODAY NETWORK","title":"Internal Auditor"}],"url":"https://www.linkedin.com/company/gannett"},{"company":"Raytheon","company_id":"retiredpage-raytheon","location":"Falls Church, Virginia","positions":[{"description":"Completed financial reporting, gathered data to support budget planning, and produced an Estimate at Completion (EAC) for compliance with Sarbanes Oxley. Completed financial reporting, gathered data to support budget planning, and produced an Estimate at Completion (EAC) for compliance with Sarbanes Oxley.","duration":"Jun 2004 Aug 2004 3 months","duration_short":"3 months","end_date":"Aug 2004","start_date":"Jun 2004","subtitle":"Raytheon","title":"Finance Intern"}],"url":"https://www.linkedin.com/company/retiredpage-raytheon"},{"company":"Fannie Mae","company_id":"fannie-mae-corporation_19722","location":"Herndon, VA","positions":[{"description":"Directly marketed Desktop Originator (DO), a program used to process Mortgage Loans to Mortgage Brokers. Directly marketed Desktop Originator (DO), a program used to process Mortgage Loans to Mortgage Brokers.","duration":"May 2002 Aug 2002 4 months","duration_short":"4 months","end_date":"Aug 2002","start_date":"May 2002","subtitle":"Fannie Mae","title":"Desktop Originator/Loan Origination System Intern (Via Talent Tree Staffing Firm)"}],"url":"https://www.linkedin.com/company/fannie-mae-corporation_19722"}]', '["J. Carlos Castaneda “It is quite rare to have a manager like Kara. She is not just a terrific employee and manager, but also a coach, a mentor, and a leader. She takes her role responsibilities very seriously to deliver the best to her clients. Meanwhile, no matter her workload, she always makes time to answer questions and teach difficult subjects to staff that she\'s mentoring. During our time together, she had a great impact in guiding my career to match my skills, strengths, and interests as well as providing the resources and network to achieve my goals. Never have I had someone take such an interest in my career development. This is one of several traits that truly distinct Kara from other managers and leaders. She would be an asset to any team and I give her my highest recommendation!”","Richard Fogelson “I have worked with Kara for 3 years. Our work involves detailed financial analysis, planning, data integration across financial systems and innovations in the way data is presented and visualized. At every turn, Kara uniquely displays the twin characteristics of being both rigorous in her analysis while energetic in her willingness to innovate. She is a genuine pleasure to work with, a fast learner and an incredible member of the group leading the financial/business analysis for our management team! ”"]']### Assistant: The agent's job is to provide financial guidance and support to businesses, and today the agent is reaching out to the user to schedule a meeting and discuss potential strategies for driving positive financial results for the user's business.
### Human: Agent: ['Magan Smith', 'Allow my passion for connecting people and their ideas, coupled with nearly 20 years recruiting nationwide across multiple industries, to help match your needs with the right solution. - Executive & Mid-Management Recruiting - Career Coaching- Resume Consultation', 'Owner I Principal Connector', 'NEXT Recruitment & Consulting', '[{"company":"NEXT Recruitment & Consulting","company_id":"next-recruitment-consulting","industry":"Staffing and Recruiting","location":"Greater Omaha Area","positions":[{"description":"Ready to make a mission critical hire or wondering what\'s NEXT in your career? NEXT\'s relationship focused model provides professional/executive Recruiting and Consulting for small to large sized companies, locally and nationwide, who desire a big-picture approach to helping solve employee search and retention solutions. Candidates gain a valuable coach and cheerleader as they transition to the next meaningful chapter in their career. NEXT is committed to building meaningful interactions through community involvement and strategic networking.","duration":"Oct 2015 - Present 5 years 11 months","duration_short":"5 years 11 months","end_date":"Present","start_date":"Oct 2015","subtitle":"NEXT Recruitment & Consulting","title":"Owner I Principal Connector"}],"url":"https://www.linkedin.com/company/next-recruitment-consulting"}]', '["Jamie Berglund “We hired NEXT Consulting to help us fill a vital position at our new and growing organization. Every step of the process was pure joy. Magan was an attentive listener, provided thoughtful feedback and insights, and committed a significant amount of time and care to our process. She introduced me to new tools, resources and best practices. She speaks and acts with integrity, transparency and inclusivity at the core of her values. Because of NEXT Consulting, our organization is more proficient and creative with how we approach recruiting, interviewing, hiring and onboarding new team members. I can’t recommend Magan enough!”","Vicki Nelson “I have been working with Magan for several years both personally and professionally through my organization. I have three words to describe Magan and her work: Intentional - The relationships she develops and the solutions she arrives at for her clients are purposeful and studied. She takes time to learn the needs of her clients and develop long term solutions. Individually directed - Her work is based on who the individual is and what their specific needs are. There is not one-size fits all in her book. She focuses on who the person is and what they want, and Trusted - I rely on Magan\'s point of view and her feedback. She does what she says she will do.”"]'] User: ['Smeel Milien', 'Driven and well-rounded computer engineering student with effective problem solving and team work skills, along with a strong interest in Computer Software Design.', 'Software Engineer at Microsoft', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":"Seattle, Washington, United States","positions":[{"description":"","duration":"Jul 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Microsoft","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"IBM","company_id":"ibm","location":"Littleton, Massachusetts, United States","positions":[{"description":"","duration":"May 2020 Aug 2020 4 months","duration_short":"4 months","end_date":"Aug 2020","start_date":"May 2020","subtitle":"IBM","title":"Software Engineer Intern (Watson IoT)"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"University of Massachusetts Amherst","company_id":"umassamherst","location":"United States","positions":[{"description":"UIA for ENGIN 112 lab section under Professor Baird Soules UIA for ENGIN 112 lab section under Professor Baird Soules","duration":"Sep 2019 Jan 2020 5 months","duration_short":"5 months","end_date":"Jan 2020","start_date":"Sep 2019","subtitle":"University of Massachusetts Amherst","title":"Undergraduate Instructional Assistant"}],"url":"https://www.linkedin.com/company/umassamherst"},{"company":"IBM","company_id":"ibm","location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"","duration":"May 2019 Aug 2019 4 months","duration_short":"4 months","end_date":"Aug 2019","start_date":"May 2019","subtitle":"IBM","title":"Software Engineer Intern (IBM Cloud IaaS)"}],"url":"https://www.linkedin.com/company/ibm"}]', '["Connor Christian “Innovative and independent are the words that come to mind when I think about Smeel Milien. I’ve had the pleasure of knowing Smeel for 3 months over his summer internship, during which we worked on the same project. Above all, I was impressed with Smeel’s ability to quickly learning new technologies and effectively applying them to his work. And, of course, his charisma made working with him delightful. Smeel Milien would be a true asset for any positions requiring experience in container technology, RESTful APIs, and full-stack development and comes with my heartfelt recommendation.”","Andrew Kowalski “Smeel is an extremely fast learner and not afraid to ask questions. As a software development intern on our team, he was tasked to learn many software development processes and technologies in a short amount of time. It was great having Smeel on the team and I believe he would be great addition to any software development team.”"]']### Assistant: The agent's job is to provide executive and mid-management recruiting services, career coaching, and resume consultation, and today the user is reaching out to the agent because they need assistance in finding a new job opportunity in the software development field.
### Human: Agent: ['Larry Sutton', 'RNR Tire Express is a national franchise retailer of quality tires and custom wheels offered with convenient, affordable payment options designed to fit each customer’s unique budget. Established in 2000 as RENT-n-ROLL, RNR has grown to over 155 locations in 26 states. Contact us about franchising - RNRfranchise.com', 'President / Founder at RNR Tire Express Franchise', 'RNR Tire Express Franchise', '[{"company":"RNR Tire Express Franchise","company_id":"rnr-tire-express","industry":"Motor Vehicle Manufacturing","location":"Tampa, FL","positions":[{"description":"RNR Tire Express is a national franchise retailer of quality tires and custom wheels offered with convenient, affordable payment options designed to fit each customer’s unique budget. Established in 2000 as RENT-n-ROLL, RNR has grown to over 155 locations in 26 states. RNR Tire Express is a national franchise retailer of quality tires and custom wheels offered with convenient, affordable payment options designed to fit each customer’s unique budget. Established in 2000 as RENT-n-ROLL, RNR has grown to over 155 locations in 26 states.","duration":"Oct 2000 - Present 21 years 5 months","duration_short":"21 years 5 months","end_date":"Present","start_date":"Oct 2000","subtitle":"RNR Tire Express Franchise","title":"Founder / CEO"}],"url":"https://www.linkedin.com/company/rnr-tire-express"}]', '["Amber Schmale Pereyra “Larry is a dynamic leader and passionate about all that he does! He is a delight to do business with, as he is consistently positive in his outlook. I participate in RNR\'s annual events, and I have witnessed how he fosters an energized culture within his sales and franchise organization; moreover, per his employees, he is also a joy to work for. I consider myself blessed to have him as a client and friend.”","Tommy Crenshaw “I first heard of Larry Sutton about 6-7 years ago. I had been in the custom wheel business for about 25 years and was intrigued about the rent-to-own concept. I asked all of my connections in the industry about rent-to-own and they all said \\"call Larry Sutton\\". I was bull-headed and decided to learn the rent-to-own business for myself. It is very unique concept and Larry has been very successful more than once. Sorry to say my business model did not succeed and Larry\'s continues to thrive. I would encourage anyone who is interested in this profitable business model to contact Larry, he is \\"The Master:!”"]'] User: ['Stephen Garner', 'Serving the business community has been a real joy for me. The friendships and business contacts have enriched the lives of me and my family. I strive to give consistantly great service to all those that trust me with their needs. Specialties: Vehicle replacement and service', 'Experienced salesman interested in creating long-term relationships. Your complete satisfaction is my mission!', 'Foundation Buick/GMC/Cadillac', '[{"company":"Foundation Buick/GMC/Cadillac","company_id":null,"location":"315 Central Freeway, Wichita Falls TX 76301","positions":[{"description":"","duration":"Mar 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Foundation Buick/GMC/Cadillac","title":"Sales Consultant"}],"url":""},{"company":"Patterson Auto Center","company_id":null,"location":"","positions":[{"description":"Assist clients in filling their vehicle needs Assist clients in filling their vehicle needs","duration":"Jun 2003 - Present 19 years 1 month","duration_short":"19 years 1 month","end_date":"Present","start_date":"Jun 2003","subtitle":"Patterson Auto Center","title":"Sales consultant"}],"url":""},{"company":"Leadership Wichita Falls","company_id":null,"location":"","positions":[{"description":"Graduate of the class of 1987. Member of Alumni Association Graduate of the class of 1987. Member of Alumni Association","duration":"1987 - Present 35 years","duration_short":"35 years","end_date":"Present","start_date":"1987","subtitle":"Leadership Wichita Falls","title":"Member"}],"url":""},{"company":"Herb Easley Motors","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1995 May 2003 8 years 5 months","duration_short":"8 years 5 months","end_date":"May 2003","start_date":"Jan 1995","subtitle":"Herb Easley Motors","title":"Sales Consultant"}],"url":""}]', '["Mark McKethan “In a world, where so many lack personal integrity, it is refreshing to find someone who exudes it in such a modest manner. That is the case with Stephen Garner. He is honest, fair, trustworthy and is actually someone I respect, admire and look up to. I can say without hesitation that the next time I buy a car it will be from Steve and any car I ever buy again will be from Steve. I have not run across a finer person in Wichita Falls! ”","Dwayne Lamb “There is only 2 words need to describe Steve, \\"THE BEST\\"! one could only be so lucky to cross paths with him, im truely blessed to be able to interact with my friend Steve.”"]']### Assistant: The agent's job is to sell quality tires and custom wheels with convenient payment options, and today the user is reaching out to the agent because they need assistance in finding a suitable vehicle replacement.
### Human: Agent: ['Mary Beth Schwartz', 'I have been an editor for over 20 years. I have written freelance articles for several publications, including Country Rustic, New Jersey Bride, Horse News, Contemporary Bride, Lehigh Valley Marketplace, Philadelphia Bride, Bucks County Town & Country Living, New Jersey Countryside, and Armarkat. Specialties: Specialty writing topics include home and garden, the construction industry, bridal, life insurance, tea, family, and Victoriana. I can work with both AP and Chicago Manual of Style. I am proficient in both PC and MAC platforms; Quark, PhotoShop, Acrobat; Microsoft Office--Word, Excel, PowerPoint, Outlook. I also can work in Word Press.', 'Administrator - Society Publications - Transactions on Power Electronics at IEEE', 'The Institute of Electrical and Electronics Engineers (IEEE)', '[{"company":"The Institute of Electrical and Electronics Engineers (IEEE)","company_id":null,"location":"Piscataway, New Jersey, United States","positions":[{"description":"Administrator for the monthly Transactions on Power Electronics (TPELS) in ScholarOne. TPELS, a top IEEE pub, has a budget of 16,000 pages for 2022. Admin for a team of two EICs, numerous Co-EICs, 150-plus AEs, and numerous authors. Produce regular newsletters for associate editors and the products team. Website maintenance. Meeting administration. PhD Schools and Awards programs admin, including certificates, mailings, and monetary awards. Administrator for the monthly Transactions on Power Electronics (TPELS) in ScholarOne. TPELS, a top IEEE pub, has a budget of 16,000 pages for 2022. Admin for a team of two EICs, numerous Co-EICs, 150-plus AEs, and numerous authors. Produce regular newsletters for associate editors and the products team. Website maintenance. Meeting administration. PhD Schools and Awards programs admin, including certificates, mailings, and monetary awards.","duration":"Jun 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Jun 2021","subtitle":"The Institute of Electrical and Electronics Engineers (IEEE)","title":"Administrator of Society Publications - IEEE Power Electronics Society - TPEL"}],"url":""},{"company":"MBS Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"1993 - Present 29 years","duration_short":"29 years","end_date":"Present","start_date":"1993","subtitle":"MBS Inc.","title":"Freelance Writer & Editor"}],"url":""},{"company":"Bucks County Magazine","company_id":null,"location":"Bucks County, PA","positions":[{"description":"","duration":"1996 - Present 26 years","duration_short":"26 years","end_date":"Present","start_date":"1996","subtitle":"Bucks County Magazine","title":"Writer"}],"url":""},{"company":"The Electrochemical Society","company_id":"ecs---the-electrochemical-society","location":"Pennington, New Jersey","positions":[{"description":"Edit and produce a quarterly magazine for the Society. Edit and produce multiple volumes of ECS Transactions. Monitor preprints through ECSarXiv. Work with IOP Publishing to publish publications for the Digital Library. Work with volunteers and editorial staff during the review process. Produce marketing materials for publications, including eNews, blogs, and newsletters. Work with outside vendors for the publications, including Confex, USPS, IMEX, Cummings, and Curran Associates. Produce specialty projects for the Society, i.e., posting back issues of Interface from 1992-2009. Attending biannual Society meetings and assisting volunteers.","duration":"Sep 2019 Jun 2021 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2021","start_date":"Sep 2019","subtitle":"The Electrochemical Society","title":"Publications Specialist/Interface Magazine Production Editor"}],"url":"https://www.linkedin.com/company/ecs---the-electrochemical-society"},{"company":"Flemington-Raritan Schools","company_id":"flemington-raritan-schools","location":"Flemington, NJ","positions":[{"description":"","duration":"Sep 2016 Sep 2019 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 2019","start_date":"Sep 2016","subtitle":"Flemington-Raritan Schools","title":"Teacher Assistant"}],"url":"https://www.linkedin.com/company/flemington-raritan-schools"},{"company":"BestofNJ.com","company_id":"bestofnj-com","location":"Frenchtown, NJ","positions":[{"description":"Writing features and creating event calendars on WordPress for Bestofnj.com. Writing features and creating event calendars on WordPress for Bestofnj.com.","duration":"2014 Aug 2015 1 year","duration_short":"1 year","end_date":"Aug 2015","start_date":"2014","subtitle":"BestofNJ.com","title":"Writer"}],"url":"https://www.linkedin.com/company/bestofnj-com"},{"company":"Trades Publishing, Inc","company_id":"trades-publishing-inc","location":"Lambertville, NJ","positions":[{"description":"Editor for six digital and print monthly construction industry trade magazines (JobsitePRO, Jobsite Concrete, Jobsite Flooring, Jobsite Paint, Jobsite Plumbing, Jobsite HVACR) Duties include: scheduling, production, bluelines, writing, editing, Websites Editor for six digital and print monthly construction industry trade magazines (JobsitePRO, Jobsite Concrete, Jobsite Flooring, Jobsite Paint, Jobsite Plumbing, Jobsite HVACR) Duties include: scheduling, production, bluelines, writing, editing, Websites","duration":"Jan 2009 Jun 2009 6 months","duration_short":"6 months","end_date":"Jun 2009","start_date":"Jan 2009","subtitle":"Trades Publishing, Inc","title":"Editor"}],"url":"https://www.linkedin.com/company/trades-publishing-inc"},{"company":"Town and Country Living Magazines","company_id":null,"location":"Newtown, PA","positions":[{"description":"Managing Editor for six quarterly regional home and garden magazines (Bucks County Town & Country Living, Chester County Town & Country Living, Montgomery County Town & Country Living, Garden State Town & Country Living, Bucks County Home & Garden Guide, Guide to Healthy Living) and two coffee table books Duties include: budgeting, scheduling, production, press checks, bluelines, writing, editing, Websites, dummy Managing Editor for six quarterly regional home and garden magazines (Bucks County Town & Country Living, Chester County Town & Country Living, Montgomery County Town & Country Living, Garden State Town & Country Living, Bucks County Home & Garden Guide, Guide to Healthy Living) and two coffee table books Duties include: budgeting, scheduling, production, press checks, bluelines, writing, editing, Websites, dummy","duration":"Feb 2003 Sep 2008 5 years 8 months","duration_short":"5 years 8 months","end_date":"Sep 2008","start_date":"Feb 2003","subtitle":"Town and Country Living Magazines","title":"Managing Editor"}],"url":""},{"company":"Witter Publishing","company_id":"witter-publishing","location":"Flemington, NJ","positions":[{"description":"Managing Editor for monthly flow technology magazine (Flow Control)Duties include: editing, writing, bluelines, Websites, trade show travel, supplements, dummy Managing Editor for monthly flow technology magazine (Flow Control)Duties include: editing, writing, bluelines, Websites, trade show travel, supplements, dummy","duration":"Feb 1999 Feb 2003 4 years 1 month","duration_short":"4 years 1 month","end_date":"Feb 2003","start_date":"Feb 1999","subtitle":"Witter Publishing","title":"Managing Editor"}],"url":"https://www.linkedin.com/company/witter-publishing"},{"company":"New York Life Insurance Company","company_id":"newyorklife","location":"Greater New York City Area","positions":[{"description":"Associate Editor for a monthly internal magazine for New York Life’s insurance agents (The Review)Duties include: editing, writing, production, corporate newsletters, press checks, promotion Associate Editor for a monthly internal magazine for New York Life’s insurance agents (The Review)Duties include: editing, writing, production, corporate newsletters, press checks, promotion","duration":"May 1997 Nov 1998 1 year 7 months","duration_short":"1 year 7 months","end_date":"Nov 1998","start_date":"May 1997","subtitle":"New York Life Insurance Company","title":"Associate Editor"}],"url":"https://www.linkedin.com/company/newyorklife"},{"company":"Bucks County Town & Country Living","company_id":null,"location":"Yardley, PA","positions":[{"description":"Assistant Editor for three quarterly regional home and garden magazines (Bucks County Town & Country Living, Chester County Town & Country Living, Delaware Valley Home Showcase)Duties include: editing, writing, production, scanning, research, factchecking, proofreading Assistant Editor for three quarterly regional home and garden magazines (Bucks County Town & Country Living, Chester County Town & Country Living, Delaware Valley Home Showcase)Duties include: editing, writing, production, scanning, research, factchecking, proofreading","duration":"May 1996 May 1997 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 1997","start_date":"May 1996","subtitle":"Bucks County Town & Country Living","title":"Assistant Editor"}],"url":""},{"company":"Delaware Valley Bride","company_id":null,"location":"Bethlehem, PA","positions":[{"description":"Editorial Assistant for a bi-annual regional bridal magazine (Philadelphia Bride)Duties include: writing, proofreading, factchecking, mailing, photo shoots, bridal shows Editorial Assistant for a bi-annual regional bridal magazine (Philadelphia Bride)Duties include: writing, proofreading, factchecking, mailing, photo shoots, bridal shows","duration":"Jul 1993 Jan 1995 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 1995","start_date":"Jul 1993","subtitle":"Delaware Valley Bride","title":"Editorial Assistant"}],"url":""}]', '["Kevin J. McCarthy “I previously worked with Mary Beth at Witter Publishing. Her work ethic is without blemish. Was very knowledgeable about our advertisers and their product lines.in getting product releases, case studies and other editorial aspects. Involved in the layout of all the issues, placement of advertisements, articles and editorial on a whole. Always worked within budgets while looking for ways in saving the company money. A solid Managing Editor and simply a terrific person to work with.”"]'] User: ['Annalisa Rodriguez', "I’m a writer, editor and content marketer with 8+ years of experience in content strategy and creation. I’m passionate about learning all there is to know about an audience, delivering engaging content that both entertains and meets a need, and analyzing the data to make sure I truly am helping my readers solve their challenges. I'm a storyteller at heart who believes in the power of stories to create strong connections, drive results, and build lasting brands. My career journey has had many twists and turns, but they’ve all made me a stronger, more versatile writer and marketer. My background began in journalism, gifting me with strong research and interview skills and the ability to write about unfamiliar topics in engaging, informative, and understandable ways. Book publishing honed my editor's eye, digital publishing gave me some digital chops, and marketing made me realize this is where I wanted to be all along. I can't wait to see where the journey takes me next.", 'Content Marketing Manager at Fastly', 'Fastly', '[{"company":"Fastly","company_id":"fastly","industry":"Internet","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Jul 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Fastly","title":"Content Marketing Manager"}],"url":"https://www.linkedin.com/company/fastly"},{"company":"ELEMENTS GLOBAL SERVICES","company_id":"elements-global-services","location":"Chicago, Illinois, United States","positions":[{"description":"‣ Owned all aspects of content creation and developed new standards and processes as the HR tech startup’s first content marketing hire ‣ Planned content calendars based on SEO and keyword strategy, industry trends, current events, sales needs, and marketing campaigns ‣ Produced a mix of short- and long-form content, including blogs, eBooks, whitepapers, newsletters, one-pagers, sales emails, and video scripts‣ Tracked content performance to determine and adjust content strategy‣ Collaborated closely with sales team to ensure content appealed to our audience personas and moved prospects along the buyer’s journey. Coached the team on how to use content in their outreach and performed LinkedIn profile audits.‣ Managed relationships with external partners and agencies ‣ Wrote company style guide and worked to develop consistent tone and voice‣ Provided extensive peer edits to teammates","duration":"Aug 2020 Jun 2021 11 months","duration_short":"11 months","end_date":"Jun 2021","start_date":"Aug 2020","subtitle":"ELEMENTS GLOBAL SERVICES","title":"Marketing Content Specialist"}],"url":"https://www.linkedin.com/company/elements-global-services"},{"company":"SMS Assist, L.L.C.","company_id":"sms-assist-llc","location":"Chicago, Illinois","positions":[{"description":"‣ Created B2B marketing collateral—blog posts, one-pagers, ads, social media, landing pages and more—that aligned with stages and touchpoints of journey maps while adhering to brand voice and tone‣ Produced sales enablement content, including slide decks for presentations and chapters of an intensive playbook that outlined all aspects of the business‣ Contributed to launch of new website, working with stakeholders and the sales team to craft appropriate messaging, determine content needs and write website pages‣ Managed social media accounts, creating calendars and leading a team of five. Owned the voice of SMS Assist on social media, ideating and creating updates that established SMS Assist as a leader in the facilities maintenance and tech industries and promoted brand and culture.‣ Speaheaded competitive social media audit and used insights to build a brand-new strategy. ‣ Monitored media for external mentions, competitive analysis and industry news. Served as liaison for partnerships, creating ads for awards and acting as point person for other content needs.‣ Wrote and sent email communications using HubSpot marketing tool‣ Collaborated with the design team to create marketing collateral that artfully combined copy and visuals to tell the brand’s story","duration":"Aug 2019 Mar 2020 8 months","duration_short":"8 months","end_date":"Mar 2020","start_date":"Aug 2019","subtitle":"SMS Assist, L.L.C.","title":"Content Marketing and Media Manager"}],"url":"https://www.linkedin.com/company/sms-assist-llc"},{"company":"Brady Corporation","company_id":"brady-corporation","location":"Chicago, Illinois","positions":[{"description":"‣ Managed web presence and print catalog content for all storefronts and brands‣ Introduced new products to e-commerce sites, using SEO knowledge to increase customer reach and write web copy, collaborating with product managers on a daily basis‣ Troubleshot content issues on websites ‣ Worked with internal teams on special/ad-hoc projects dealing with the improvement of sites in order to increase traffic and revenue‣ Planned team-building activities as member of Employee Engagement Team","duration":"Oct 2018 Jul 2019 10 months","duration_short":"10 months","end_date":"Jul 2019","start_date":"Oct 2018","subtitle":"Brady Corporation","title":"Web Content Specialist"}],"url":"https://www.linkedin.com/company/brady-corporation"},{"company":"Prime Publishing LLC","company_id":"primepublishing","location":"Northbrook, Illinois","positions":[{"description":"‣ Developed editorial calendars and used content management system (CMS) to create and update site content for company\'s largest craft property, utilizing SEO practices to rank on keywords and bring organic traffic to pages‣ Created 14 weekly email newsletters for more than 400,000 subscribers while staying abreast of email marketing trends and constructing A/B subject line, format and content split tests‣ Analyzed and reported on site and newsletter content weekly, monthly and quarterly to develop future content strategy and identify areas for improvement, using Google Analytics, Moz and other reporting tools‣ Managed social media and engaged with readers daily, scheduling posts across Facebook, Twitter and Pinterest and monitoring Facebook group‣ Maintained working relationships with bloggers in the crafting community ‣ Collaborated in a team-based environment, contributing ideas and successes with coworkers and participating in quarterly goals to test and improve upon best practices ‣ Maintained a “Letters from Competitors” resource, collecting trends from competitor marketing emails for team to use as inspiration‣ Mentored new employees and served as subject matter expert on newsletter content selection‣ Attended career development training as a member of company\'s chosen Emerging Leaders group; completed 12+ hours of continuing education per year‣ As a member of the hiring team, screened resumes and conducted interviews for intern and full-time positions","duration":"Jun 2015 Oct 2018 3 years 5 months","duration_short":"3 years 5 months","end_date":"Oct 2018","start_date":"Jun 2015","subtitle":"Prime Publishing LLC","title":"Digital Content Editor"}],"url":"https://www.linkedin.com/company/primepublishing"},{"company":"The Froebe Group","company_id":"the-froebe-group","location":"New York, New York","positions":[{"description":"‣ Served as editor for best-selling law textbooks, which included writing production schedules, proofreading, copy editing, verifying corrections, and overseeing all stages of production from start to finish‣ Worked closely with authors, freelancers and compositors to ensure alignment on every step of the process‣ Completed invoices and release transmittal formsTitles worked on include:‣ Federal Courts: Cases and Materials (Aspen Casebook Series) by Jonathan R. Siegel ‣ International Law: Norms, Actors, Process: A Problem-Oriented Approach, Fourth Edition (Aspen Casebook Series) by Jeffrey L. Dunoff, Steven R. Ratner and David Wippman‣ Constitutional Law (Connected Casebook) (Aspen Casebook Series) by Geoffrey R. Stone, Louis Michael Seidman, Cass R. Sunstein, Mark V. Tushnet and Pamela S. Karlan","duration":"Jun 2014 May 2015 1 year","duration_short":"1 year","end_date":"May 2015","start_date":"Jun 2014","subtitle":"The Froebe Group","title":"Production Editor"}],"url":"https://www.linkedin.com/company/the-froebe-group"},{"company":"SelectBooks Inc.","company_id":"selectbooks-inc","location":"New York, New York","positions":[{"description":"‣ Assisted with research and creation of marketing campaigns, wrote promotional and press materials, copy edited occasional items and handled media outreach‣ Oversaw social media on Twitter and Facebook and wrote email newsletters ‣ Assisted with research and creation of marketing campaigns, wrote promotional and press materials, copy edited occasional items and handled media outreach‣ Oversaw social media on Twitter and Facebook and wrote email newsletters","duration":"Jan 2014 Jun 2014 6 months","duration_short":"6 months","end_date":"Jun 2014","start_date":"Jan 2014","subtitle":"SelectBooks Inc.","title":"Marketing Assistant"}],"url":"https://www.linkedin.com/company/selectbooks-inc"},{"company":"The Indianapolis Star","company_id":"the-indianapolis-star","location":"Indianapolis, Indiana","positions":[{"description":"‣ Covered breaking news, business, general assignment and enterprise and wrote five front-page centerpieces while using video and social media in coverage‣ Generated newsworthy and creative story ideas as part of working a beat ‣ Covered breaking news, business, general assignment and enterprise and wrote five front-page centerpieces while using video and social media in coverage‣ Generated newsworthy and creative story ideas as part of working a beat","duration":"Jun 2013 Dec 2013 7 months","duration_short":"7 months","end_date":"Dec 2013","start_date":"Jun 2013","subtitle":"The Indianapolis Star","title":"Pulliam Fellow"}],"url":"https://www.linkedin.com/company/the-indianapolis-star"},{"company":"University of Illinois Alumni Alliance","company_id":"university-of-illinois-alumni-association","location":"Urbana-Champaign, Illinois Area","positions":[{"description":"‣ Proofread, fact-checked and copy edited submitted articles‣ Condensed obituaries and alumni news into short updates for the magazine ‣ Proofread, fact-checked and copy edited submitted articles‣ Condensed obituaries and alumni news into short updates for the magazine","duration":"Jan 2013 May 2013 5 months","duration_short":"5 months","end_date":"May 2013","start_date":"Jan 2013","subtitle":"University of Illinois Alumni Alliance","title":"Illinois Alumni Magazine Editorial Intern"}],"url":"https://www.linkedin.com/company/university-of-illinois-alumni-association"},{"company":"The Daily Illini","company_id":"the-daily-illini","location":"Urbana-Champaign, Illinois Area","positions":[{"description":"‣ Managed social media on Facebook, Twitter, Pinterest and Tumblr‣ Created email newsletters in Constant Contact ‣ Managed social media on Facebook, Twitter, Pinterest and Tumblr‣ Created email newsletters in Constant Contact","duration":"Dec 2012 May 2013 6 months","duration_short":"6 months","end_date":"May 2013","start_date":"Dec 2012","subtitle":"The Daily Illini","title":"Social Media Intern"}],"url":"https://www.linkedin.com/company/the-daily-illini"},{"company":"University of Illinois at Urbana-Champaign","company_id":"university-of-illinois-urbana-champaign","location":"Urbana-Champaign, Illinois Area","positions":[{"description":"‣ Graded student assignments and papers for an introductory journalism course‣ Gave students feedback and advice to improve punctuation, grammar and style of writing‣ Held weekly conference hours to assist and counsel students ‣ Graded student assignments and papers for an introductory journalism course‣ Gave students feedback and advice to improve punctuation, grammar and style of writing‣ Held weekly conference hours to assist and counsel students","duration":"Aug 2012 May 2013 10 months","duration_short":"10 months","end_date":"May 2013","start_date":"Aug 2012","subtitle":"University of Illinois at Urbana-Champaign","title":"Journalism Course Grading Assistant"}],"url":"https://www.linkedin.com/company/university-of-illinois-urbana-champaign"},{"company":"USA TODAY","company_id":"usa-today","location":"Remote","positions":[{"description":"‣ Generated story ideas of interest to a college audience and wrote weekly articles for USA TODAY College ‣ Generated story ideas of interest to a college audience and wrote weekly articles for USA TODAY College","duration":"Aug 2012 Dec 2012 5 months","duration_short":"5 months","end_date":"Dec 2012","start_date":"Aug 2012","subtitle":"USA TODAY","title":"Fall 2012 Collegiate Correspondent"}],"url":"https://www.linkedin.com/company/usa-today"},{"company":"Daily Herald Media Group","company_id":"daily-herald","location":"Lisle, Illinois","positions":[{"description":"‣ Reported, developed and wrote more than 70 timely stories for the DuPage bureau of the third-largest newspaper in Illinois‣ Wrote headlines and captions and booked photos‣ Used Spanish skills to assist reporting on a front-page centerpiece story‣ Planned and executed multiple stories and coverage for two local festivals, which included delegating assignments to other reporters ‣ Reported, developed and wrote more than 70 timely stories for the DuPage bureau of the third-largest newspaper in Illinois‣ Wrote headlines and captions and booked photos‣ Used Spanish skills to assist reporting on a front-page centerpiece story‣ Planned and executed multiple stories and coverage for two local festivals, which included delegating assignments to other reporters","duration":"May 2012 Aug 2012 4 months","duration_short":"4 months","end_date":"Aug 2012","start_date":"May 2012","subtitle":"Daily Herald Media Group","title":"Reporting Intern"}],"url":"https://www.linkedin.com/company/daily-herald"},{"company":"Smile Politely Magazine","company_id":"smile-politely-magazine","location":"Urbana-Champaign, Illinois Area","positions":[{"description":"‣ Assisted with administrative tasks‣ Pitched story ideas and wrote articles covering various topics‣ Maintained a weekly calendar of local events for use by the editorial board ‣ Assisted with administrative tasks‣ Pitched story ideas and wrote articles covering various topics‣ Maintained a weekly calendar of local events for use by the editorial board","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Smile Politely Magazine","title":"Editorial Intern"}],"url":"https://www.linkedin.com/company/smile-politely-magazine"},{"company":"Illini Media","company_id":"illini-media","location":"Urbana-Champaign, Illinois Area","positions":[{"description":"‣ Pitched story ideas and wrote articles about local culinary scene ‣ Pitched story ideas and wrote articles about local culinary scene","duration":"Oct 2010 May 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2012","start_date":"Oct 2010","subtitle":"Illini Media","title":"buzz magazine Food & Drink Writer"}],"url":"https://www.linkedin.com/company/illini-media"}]', '["Amy Beth Frye-Previs “Annalisa is the ultimate combination of journalist-content marketer-editor who excels at research and interviews, works for a deep understanding of her audience, has a knack for authentic storytelling, and is driven by deadlines. She’s versatile in that she can tackle a sales playbook, a social media audit/strategy, a website page, a feature profile — I saw her knock these projects out of the park, and let me tell you, you can trust her with anything. On top of her creative chops, she’s just an absolute joy to have around, and I loved seeing her and working with her every day. She’ll be a creative asset and a wonderful teammate to any organization. I, myself, hope I get to work with her again someday. ”","Rachel Kallison “I had the pleasure of working with Annalisa for several years at Prime Publishing. During that time, I oversaw her work as an editor on one of our top websites. Her work was always top-notch, backed by sound strategy and creative thinking. Annalisa has that wonderful balance of art and science - the ability to use data to move the needle to drive results while also adding a much-needed human element to her work. I could always count on her to come up with creative, out-of-the-box new ideas to test and was always impressed with the energy and enthusiasm she brought to her work. She was a pleasure to collaborate with and any organization would be lucky to have her.”"]']### Assistant: The agent's job is to work as a Content Marketing Manager at Fastly, and today, the agent is reaching out to the user because they need the user's expertise in freelance writing and editing for an upcoming content project.
### Human: Agent: ['Joanne Fried', 'Started my CPR company in 2010, and closed it 2017 to get into the Real Estate sector.I am so excited that I just bought my first flip to rehab. Professional Profile:.Passionate about what I do. .Well organized individual who works well under pressure. .Very honest and dependable.', 'Real Estate Investor/Entrepreneur', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"I plan on buying and rehabbing 5 houses a year. I plan on buying and rehabbing 5 houses a year.","duration":"Feb 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Feb 2018","subtitle":"Self-employed","title":"Real Estate Investor"}],"url":""},{"company":"ACTION CPR, LLC","company_id":null,"location":"Wake Forest, NC","positions":[{"description":"Our company trains the Healthcare Industry in the American Heart Association ECC Courses of Heartsaver and BLS Healthcare. We teach infant, child and adult CPR/AED, as well as the Heimlich Maneuver.We also teach Bloodborne Pathogens, as well as First Aid for the Workplace and Pediatric First Aid. Our company trains the Healthcare Industry in the American Heart Association ECC Courses of Heartsaver and BLS Healthcare. We teach infant, child and adult CPR/AED, as well as the Heimlich Maneuver.We also teach Bloodborne Pathogens, as well as First Aid for the Workplace and Pediatric First Aid.","duration":"Jun 2010 Dec 2017 7 years 7 months","duration_short":"7 years 7 months","end_date":"Dec 2017","start_date":"Jun 2010","subtitle":"ACTION CPR, LLC","title":"Owner & BLS Instructor, American Heart Association Certified"}],"url":""}]', '["Janet Leshko “I have recommended you to a friend. Kimberly Boylston, RN see message below”","Andrew White “Joanne is a skilled and certified CPR Instructor. She goes above and beyond to ensure that her clients not only learn a life saving skill, but also enjoy the experience.”"]'] User: ['Cindy Hoover RN, BSN, MHA', 'Feel free to connect with me: cindyhoover12@gmail.comPeople-centric healthcare leader with extensive background in employee/patient engagement, culture, communication, talent management, ATS, and Human Resources. Expertise with relationship building, change management, staffing, operations, on-boarding, project management and safety/quality. Certified Trainer for Just Culture.', 'Exec Director Patient Care Services, St Francis Muskogee', 'St Francis Hospital', '[{"company":"St Francis Hospital","company_id":null,"location":"Muskogee, Oklahoma, United States","positions":[{"description":"","duration":"Apr 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Apr 2021","subtitle":"St Francis Hospital","title":"Executive Director of Patient Care Services|CNO"}],"url":""},{"company":"Studer Group","company_id":"studer-group","location":"Pensacola, Florida, United States","positions":[{"description":"Work directly with healthcare organizations, educating leaders on how best to manage the constant change within our industry and how best to remain resilient. Worked to assess organization culture and environment to provide personalized training for leaders to accelerate the pace of change and increase change project sustainability.Also worked as a coach by providing direct coaching to operational and clinical leaders to improve the patient and employee experience. Developed coaching plans with organization’s executive team by utilizing Studer-specific tools and tactics to assess and determine areas of focus. Completed monthly visits to organizations, ensuring leadership accountability, progression toward key goals, and reporting to executive team.","duration":"Oct 2016 Jan 2021 4 years 4 months","duration_short":"4 years 4 months","end_date":"Jan 2021","start_date":"Oct 2016","subtitle":"Studer Group","title":"Consultant & Coach"}],"url":"https://www.linkedin.com/company/studer-group"},{"company":"Mercy","company_id":"mercy","location":"Springfield, Missouri","positions":[{"description":"Oversite for CVICU, NTICU, PCU, Mother/Baby, LDRs, Pediatrics, 12 bed PICU, NICU. Oversight of Nurse Residency, Orientation, Patient Satisfaction, Coworker Engagement, Nursing Quality. Patient Flow Committee. Oversite for CVICU, NTICU, PCU, Mother/Baby, LDRs, Pediatrics, 12 bed PICU, NICU. Oversight of Nurse Residency, Orientation, Patient Satisfaction, Coworker Engagement, Nursing Quality. Patient Flow Committee.","duration":"Sep 2013 Oct 2016 3 years 2 months","duration_short":"3 years 2 months","end_date":"Oct 2016","start_date":"Sep 2013","subtitle":"Mercy","title":"Administrative Director of Nursing- CVICU,NTICU, Neuro PCU, CV PCU, Womens & Childrens"}],"url":"https://www.linkedin.com/company/mercy"},{"company":"CoxHealth","company_id":"coxhealth","location":null,"positions":[{"description":"Oversaw the creation and maintenance of a pool of per diem nurses, allied health (PT, OT, COTA) and support staff. Significantly reducing the need for travelers for greater than 10 years Reorganized recruitment function utilizing LEAN techniques for improved leader, applicant satisfaction and reduction in days to fill by greater than 30%. Developed personalized recruitment approach for tough to recruit positions resulting in increased number of hires. Certified trainer for Just Culture - Integrating systems engineering, human factors science, and even the law into unique strategies that help organizations transform to a Just Culture, effectively investigate events, and manage risk.Member of Service Excellence Steering Committee - led employee recognition & reward programs, expert with behavioral interviewing, and enterprise wide patient service excellence programs. Compliance for HR involves continual Joint Commission readiness and assuring adherence to CMS, State and Federal regulations. Believe it\'s important to make regulations understandable and point out how they connect to what we do.","duration":"1993 Aug 2013 20 years","duration_short":"20 years","end_date":"Aug 2013","start_date":"1993","subtitle":"CoxHealth","title":"Director of Recruitment & Retention, HR Compliance & Contract Labor"},{"description":"Created this position in 2000 - worked in nursing administration while working on nursing recruitment and retention; developed departmental retention studies and was able to reduce turnover in key high turnover areas. Nursing vacancy reduced to less than 5% by 2004.","duration":"Mar 2000 Dec 2004 4 years 10 months","duration_short":"4 years 10 months","end_date":"Dec 2004","start_date":"Mar 2000","subtitle":"CoxHealth","title":"Nurse Retention Specialist"},{"description":"managed 16-bed cardiac intensive care unit with >50 employees. Responsible for staffing, budget and quality improvement. Implemented unit Based Shared Leadership teams.","duration":"Mar 1998 Mar 2000 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2000","start_date":"Mar 1998","subtitle":"CoxHealth","title":"Nurse Manager CCU"}],"url":"https://www.linkedin.com/company/coxhealth"}]', '["Mary O\'Brien “I had the privilege of working with Cindy at Huron Consulting Group. Cindy is a dynamic leader who worked tirelessly with her clients to achieve their outcomes. Her expertise in HR brought tremendous value to her consulting work. As a nurse leader, Cindy brings a unique perspective to coaching and consulting. Her passion for improving healthcare delivery and bringing purpose and passion to caring for patients, peers, clients and others is unparalleled.”","Dave Cummings “I had the pleasure to work with Cindy for several years while coaching at the Studer Group and again as consultants at Huron Consulting. Cindy’s diverse background brought unique solutions to the clients she partnered with. Always a flexible team player with great leadership skills I hope to be able to partner with Cindy again someday. She is a top decile performer and would be an asset to any organization! ”"]']### Assistant: The agent's job is to provide real estate investment opportunities, and today the user is reaching out to the agent because they need assistance in finding a suitable property for their healthcare facility expansion.
### Human: Agent: ['Victoria Bombard-Bushey', 'Experience with design and layout of many printed materials along with working with customer to create professional and useful print materials. Specialties: Booklets, Brochures, Business Cards, Carbonless Forms, Envelopes, Flyers, Instruction Sheets, Invitations, Labels, Menus, Newsletters, Pads, Postcards, Posters, Programs, Rack Cards, Stationary, Tickets.', 'Print Project Coordinator at The Kingsbury Printing Co., Inc.', 'The Kingsbury Printing Co., Inc.', '[{"company":"The Kingsbury Printing Co., Inc.","company_id":null,"location":null,"positions":[{"description":"","duration":"Nov 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Nov 2019","subtitle":"The Kingsbury Printing Co., Inc.","title":"Print Project Coordinator"},{"description":"I work with customers to design a product that is not only logical for their need but also professional.","duration":"Apr 2008 Nov 2019 11 years 8 months","duration_short":"11 years 8 months","end_date":"Nov 2019","start_date":"Apr 2008","subtitle":"The Kingsbury Printing Co., Inc.","title":"Director of Graphic Design"},{"description":"","duration":"Jul 2006 Apr 2008 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 2008","start_date":"Jul 2006","subtitle":"The Kingsbury Printing Co., Inc.","title":"Office Manager"}],"url":""},{"company":"Darrin Freshwater Institute","company_id":null,"location":"","positions":[{"description":"Internship in environmental chemistry lab that studied the water quality of Lake George. Internship in environmental chemistry lab that studied the water quality of Lake George.","duration":"May 2006 Jul 2006 3 months","duration_short":"3 months","end_date":"Jul 2006","start_date":"May 2006","subtitle":"Darrin Freshwater Institute","title":"Lab Technician"}],"url":""}]', '["Janette Bombard “Victoria\'s creativity and design skills have brought our graphic design department to a higher level since joining us in 2006. She is always following the trends to offer our customers a fresh new look for their projects. Her organizational skills and attention to detail are outstanding. She has also developed a custom wedding invitation division for our business that has far exceeded our expectations. Her designs are now in a nationally published wedding magazine.”","Beth Gilles “We have hired Victoria several times for work and have always been very pleased with the results. She listens to her customer\'s needs and always has great suggestions when needed. She\'s great to work with and always accomidates my crazy schedule, which usually involves her expediting work that I have given a short timeframe for. She is always professional and extremely likeable and we will continue to hire her for all our graphic design needs.”"]'] User: ['Rich Marion', 'I have been in the Graphics industry since 1989 working with clients in various industries with different needs. I can help provide solutions with your everyday transactional print work to executing full cross media campaigns, print on demand, and fulfillment programs. Specialties: Sheetfed and Web Printing, Pharmaceutical Printing, Print on demand, Direct Marketing, Kitting, Fulfillment, Agency side, POP Displays, Specialty packaging.', 'Production Planning / CSR at Phoenix Lithographing', 'Phoenix Lithographing', '[{"company":"Phoenix Lithographing","company_id":null,"location":"Greater Philadelphia Area","positions":[{"description":"","duration":"Dec 2009 - Present 12 years 8 months","duration_short":"12 years 8 months","end_date":"Present","start_date":"Dec 2009","subtitle":"Phoenix Lithographing","title":"Production Planning / CSR"}],"url":""},{"company":"OneSourcePrint.com","company_id":"onesourceprint.com","location":"","positions":[{"description":"","duration":"May 2009 Dec 2009 8 months","duration_short":"8 months","end_date":"Dec 2009","start_date":"May 2009","subtitle":"OneSourcePrint.com","title":"Owner"}],"url":"https://www.linkedin.com/company/onesourceprint.com"},{"company":"Tiger Printing Group","company_id":null,"location":"","positions":[{"description":"Tiger is a full service marketing communications provider focusing in customized print and fulfillment solutions. Tiger is a full service marketing communications provider focusing in customized print and fulfillment solutions.","duration":"Jun 2008 May 2009 1 year","duration_short":"1 year","end_date":"May 2009","start_date":"Jun 2008","subtitle":"Tiger Printing Group","title":"Marketing Solutions Provider"}],"url":""},{"company":"The Strata Companies","company_id":null,"location":"","positions":[{"description":"Worked with companies to help develop successful direct mail campaigns and web to print solutions. Worked with companies to help develop successful direct mail campaigns and web to print solutions.","duration":"Oct 2007 May 2008 8 months","duration_short":"8 months","end_date":"May 2008","start_date":"Oct 2007","subtitle":"The Strata Companies","title":"Account Executive"}],"url":""},{"company":"Piccari Press","company_id":null,"location":"","positions":[{"description":"Worked with the client to create innovative ideas for Printing and distributing Marketing and other printed materials. Worked with the client to create innovative ideas for Printing and distributing Marketing and other printed materials.","duration":"Nov 2001 Oct 2007 6 years","duration_short":"6 years","end_date":"Oct 2007","start_date":"Nov 2001","subtitle":"Piccari Press","title":"Printing Consultant"}],"url":""},{"company":"Baum Printing","company_id":null,"location":"","positions":[{"description":"Learned the printing industry from the ground up. Moved through prepress in to a production planning and customer service role. Learned the printing industry from the ground up. Moved through prepress in to a production planning and customer service role.","duration":"Jun 1989 Nov 2001 12 years 6 months","duration_short":"12 years 6 months","end_date":"Nov 2001","start_date":"Jun 1989","subtitle":"Baum Printing","title":"Production Planning"}],"url":""}]', '["Patrick McMichael “Rich knows the print on demand business I would recommend them for all levels of print on Demand Services and also traditional printing services. Rich actually listens to your needs to create a complete print solution.”","Edwin Hesse “In the many years that I have had the pleasure to work with Rich Marion I have always had his complete and full support. When the going got tough, I could count on Rich to be there. Rich Marion is one of those special people who can take on great responsibilities and remain cool and confident. His spirit and demeanor are boundless just like his capable manor and willingness to learn. One area that Rich has always excelled is the way he works with others and lets people feel at ease. He is a good listener and puts great effort towards understanding others needs. He\'s also just a great guy to be around. I\'m happy to have worked with Rich.”"]']### Assistant: The agent's job is to coordinate print projects, and today, the agent is reaching out to the user because they need assistance with executing full cross media campaigns and print on demand services.
### Human: Agent: ['Stacey Leigh Mohr', 'Stacey is the Special Events Manager at of Big Brothers Big Sisters of the Bay Area. At the age of 16 Stacey discovered her passion for supporting dreamers and visionaries when she got involved in professional theater. Stacey developed top notch administrative and project management skills as a successful small business owner for 17 years. Through her work with event promoters she has also learned the ins and outs of event promotion and coordination, vendor management, donor administration, and web-site design. As a bonus, she has deep expertise in graphic design and many years experience as a C Suite Executive Assistant. Stacey is dependable, adaptive, intuitive, diplomatic, and a team player. Complex and multi-faceted opportunities that improve quality of life for people get her excited. With great confidence and tech skills, Stacey organizes her environment by seamlessly managing calendars, meetings, events, projects, expenses, travel arrangements, documents and data across a myriad of platforms. Stacey differentiates herself by focusing on relationships, solutions, and staying calm under pressure.', 'Special Events Manager at Big Brothers Big Sisters of the Bay Area', 'Big Brothers Big Sisters of the Bay Area', '[{"company":"Big Brothers Big Sisters of the Bay Area","company_id":null,"location":"65 Battery St., 2nd Floor, San Francisco, CA","positions":[{"description":"• Event planning, logistics and execution (both large and small).• Develop and maintain alert systems for upcoming deadlines on incoming requests, projects, and events.• Assist with team building initiatives and overall support for maintenance of organizational culture and employee morale.• Volunteer recruitment and management for event staffing. • Event planning, logistics and execution (both large and small).• Develop and maintain alert systems for upcoming deadlines on incoming requests, projects, and events.• Assist with team building initiatives and overall support for maintenance of organizational culture and employee morale.• Volunteer recruitment and management for event staffing.","duration":"Oct 2017 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"Oct 2017","subtitle":"Big Brothers Big Sisters of the Bay Area","title":"Special Events Manager"}],"url":""},{"company":"Big Brothers Big Sisters of the North Bay","company_id":null,"location":"1618 2nd St., San Rafael, CA 94901","positions":[{"description":"Executive Assistant to the Executive Director.• Manage Executive Director’s complex and frequently changing appointments, travel arrangements and coordinate pre-planning of events and trips.• Create expense reports, budgets, and filing systems.• Conduct research and help to prepare, gather, and proof briefing materials, agendas, and decks for all executive-level meetings.• Develop and maintain alert systems for upcoming deadlines on incoming requests, projects, and events.• Assist with team building initiatives and overall support for maintenance of organizational culture and employee morale.• Assist in scheduling board meetings; prepare materials and board packets; organize all logistics for board retreats, board events and board committee meetings; manage board rosters, committee lists; keep files up-to-date of board minutes and related materials.• Event planning, logistics and execution (both large and small).","duration":"Mar 2016 Oct 2017 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2017","start_date":"Mar 2016","subtitle":"Big Brothers Big Sisters of the North Bay","title":"Executive Assistant"}],"url":""},{"company":"The Wave Holistic Journal","company_id":null,"location":"115 Liberty St. #4, Petaluma, CA 94952","positions":[{"description":"","duration":"Oct 2014 Apr 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"Apr 2017","start_date":"Oct 2014","subtitle":"The Wave Holistic Journal","title":"Editor, Publisher"}],"url":""},{"company":"University of Cincinnati, College-Conservatory of Music","company_id":null,"location":"","positions":[{"description":"• Managed production and workflow to meet tight deadlines for 9 to 12 shows per 10-month season in a multi-venue performance environment, including full scale operas, musicals and dramas• Taught and supervised 15 - 20 students per quarter in lab environment• Supervised undergraduate and graduate students in completion of production projects, alterations, etc.• Re-organized costume shop, inventory control, and maintenance of costume stock of over 25,000 items, hundreds of yards of fabric and thousands of yards of trim• Created complex shop planning calendar for concurrent productions• Co-trainer for First Aid, Health, Safety, and CPR/AED annual training• Maintained and performed minor repairs to shop equipment, including 12 industrial machines","duration":"Sep 2008 Jul 2014 5 years 11 months","duration_short":"5 years 11 months","end_date":"Jul 2014","start_date":"Sep 2008","subtitle":"University of Cincinnati, College-Conservatory of Music","title":"Costume Shop Foreman"}],"url":""},{"company":"Victory of Light Productions","company_id":null,"location":"Cincinnati, OH","positions":[{"description":"• Assisted in planning and execution of two major regional festivals each year, with over 200 vendors and 5000 + /day gate• Performed current and forensic bookkeeping• Created and instituted a database solution, and trained Event Promoter and staff to use it• Created flexible digital floor plan of convention center event space• Organized office and files• Created various tracking systems for vendors, supplies, exhibitors, income and expenses, ticketing, speakers, and travel• Created event program, included graphic design for advertising exhibitors.","duration":"Aug 2007 Aug 2008 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2008","start_date":"Aug 2007","subtitle":"Victory of Light Productions","title":"Executive Assistant"}],"url":""},{"company":"Northern Kentucky University","company_id":null,"location":"","positions":[{"description":"• Designed costumes, makeup and wigs for a completely new, innovative production of \\"CATS!\\"• Taught students to make, paint, and decorate over 30 original costumes for the show• Created syllabus and curriculum for class• Oversaw wig construction and makeup, ran the costume shop and supervised lab and stagecraft students • Designed costumes, makeup and wigs for a completely new, innovative production of \\"CATS!\\"• Taught students to make, paint, and decorate over 30 original costumes for the show• Created syllabus and curriculum for class• Oversaw wig construction and makeup, ran the costume shop and supervised lab and stagecraft students","duration":"Jan 2008 Jun 2008 6 months","duration_short":"6 months","end_date":"Jun 2008","start_date":"Jan 2008","subtitle":"Northern Kentucky University","title":"Instructor and Costume Designer"}],"url":""},{"company":"Stacey Leigh Seminars","company_id":null,"location":"US","positions":[{"description":"• Created and taught Professional Development Courses for professional and college level Technical Theater artists throughout the United States• Bookkeeping, budgeting, travel arrangements, seminar bookings, and correspondence tasks• Designed curriculum for classes and workshops; created class materials and visual aids• Created performance review forms to evaluate and improve my seminars, workshops, and teaching techniques• Created marketing plan, marketing and advertising materials and website","duration":"Feb 2005 Jul 2007 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jul 2007","start_date":"Feb 2005","subtitle":"Stacey Leigh Seminars","title":"Professional Development Trainer"}],"url":""},{"company":"Renaissance Dancewear","company_id":null,"location":"","positions":[{"description":"• Managed workflow to meet multiple customers\' tight show deadlines on weekly basis• Sourced and purchase materials, supplies, equipment• Contract negotiations, order tracking, bookkeeping, budgeting• Sourced, hired, trained and managed workforce• Worked with renowned costume designers throughout the US, including several Tony Award-winning designers• Created innovative manufacturing methods• Designed marketing, advertising materials, order catalog, website• Database management• Customer relations, customer serviceI sold the company in 2006 and trained the new owner. It continues in operation today and is thriving, continuing it\'s long established national reputation for high quality products and outstanding customer service","duration":"Jan 1990 Aug 2006 16 years 8 months","duration_short":"16 years 8 months","end_date":"Aug 2006","start_date":"Jan 1990","subtitle":"Renaissance Dancewear","title":"Business Owner"}],"url":""},{"company":"2003 International Society of Hapers and Craftmen Convention","company_id":null,"location":"Bloomington, Indiana","positions":[{"description":"• Designed the conference passes for 5 different pass levels• Composed, assembled, mailed, and tracked informational packets for conference attendees• Provided administrative support to festival director• Created spreadsheets to track various projects• Researched, chose, ordered and tracked promotional merchandise• Hired and supervised technical staff for the daily concerts• Technical liaison between performers and technicians• Designed and created merchandise displays","duration":"Feb 2003 Jul 2003 6 months","duration_short":"6 months","end_date":"Jul 2003","start_date":"Feb 2003","subtitle":"2003 International Society of Hapers and Craftmen Convention","title":"Executive Administrative Assistant, Event Coordinator, Technical Liaison"}],"url":""}]', '["Karen Bluestone “In most enterprises it is usually the executives, funders, or visionaries who receive all the credit for success. In my opinion, the Executive Assistant is even more critical. Trust is absolutely essential. In many instances, it feels like you are trusting this person with your life. Stacey took on a number of complex challenges at Big Brothers Big Sisters and yet completed projects on time and with a delightful \\"can do\\" attitude. Her dedication to our mission was unquestionable. There were the nights that she stayed until the wee hours in preparation for a major event, the time she called a group of her friends together to complete a major mailing on time. I could go on. In addition to Stacey\'s wide range of hard skills, from graphic design to vendor management, she has an equally impressive list of soft skills, and was truly the glue that held us all together during a period of big change. Lastly, Stacey has the unique ability to straddle both the present - in getting things done in real time -and the future - by anticipating the needs of your enterprise, individual team members, stakeholders, partners, you name it! If you are in need of high velocity talent, Stacey would be an excellent choice.”","Karen Bluestone “In most enterprises it is usually the executives, funders, or visionaries who receive all the credit for success. In my opinion, the Executive Assistant is even more critical. Trust is absolutely essential. In many instances, it feels like you are trusting this person with your life. Stacey took on a number of complex challenges at Big Brothers Big Sisters and yet completed projects on time and with a delightful \\"can do\\" attitude. Her dedication to our mission was unquestionable. There were the nights that she stayed until the wee hours in preparation for a major event, the time she called a group of her friends together to complete a major mailing on time. I could go on. In addition to Stacey\'s wide range of hard skills, from graphic design to vendor management, she has an equally impressive list of soft skills, and was truly the glue that held us all together during a period of big change. Lastly, Stacey has the unique ability to straddle both the present - in getting things done in real time -and the future - by anticipating the needs of your enterprise, individual team members, stakeholders, partners, you name it! If you are in need of high velocity talent, Stacey would be an excellent choice.”"]'] User: ['Tanna Thompson (she/her)', 'Highly experienced social worker, case manager, grant writer, and community activist with a demonstrated history of working in the non-profit organization industry. Skilled in Nonprofit Organizations, Grassroots Organizing, Grant Writing, Crisis Intervention, Event Management, and Team Building.', 'Community Activist | Grant Writer | Organizing Enthusiast', 'Uplift Outreach Center', '[{"company":"Uplift Outreach Center","company_id":null,"location":"Spartanburg, South Carolina, United States","positions":[{"description":"","duration":"2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2019","subtitle":"Uplift Outreach Center","title":"Program Director"}],"url":""},{"company":"Spartanburg Opportunity Center","company_id":null,"location":"","positions":[{"description":"","duration":"May 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"May 2021","subtitle":"Spartanburg Opportunity Center","title":"Case Manager"}],"url":""},{"company":"Self-employed","company_id":null,"location":null,"positions":[{"description":"","duration":"2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2019","subtitle":"Self-employed","title":"Home/ Office/ Life Organizer"},{"description":"","duration":"2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2019","subtitle":"Self-employed","title":"Freelance Certified Grant Writer for Non-Profit Organizations"}],"url":""},{"company":"Spartanburg Opportunity Center","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2021 Mar 2021 3 months","duration_short":"3 months","end_date":"Mar 2021","start_date":"Jan 2021","subtitle":"Spartanburg Opportunity Center","title":"Cold Weather Shelter Manager - Seasonal Position"}],"url":""},{"company":"The Homeless Period Project","company_id":"the-homeless-period-project","location":"","positions":[{"description":"","duration":"2019 2021 2 years","duration_short":"2 years","end_date":"2021","start_date":"2019","subtitle":"The Homeless Period Project","title":"Co-President, Spartanburg Chapter"}],"url":"https://www.linkedin.com/company/the-homeless-period-project"},{"company":"Piedmont Care, Inc.","company_id":null,"location":"Spartanburg, South Carolina","positions":[{"description":"The mission of Piedmont Care, Inc., an educational and advocacy organization, is to coordinate and provide medical, social, and psychological services for individuals and families affected by or at risk for HIV.http://www.piedmontcare.org/ The mission of Piedmont Care, Inc., an educational and advocacy organization, is to coordinate and provide medical, social, and psychological services for individuals and families affected by or at risk for HIV.http://www.piedmontcare.org/","duration":"2013 2019 6 years","duration_short":"6 years","end_date":"2019","start_date":"2013","subtitle":"Piedmont Care, Inc.","title":"Medical Case Manager"}],"url":""},{"company":"Able South Carolina","company_id":"able-south-carolina","location":"Greenville, South Carolina","positions":[{"description":"Able South Carolina (Able SC) is a Center for Independent Living (CIL) – a consumer-controlled, community-based, cross-disability nonprofit that provides an array of independent living services to people of all ages with all types of disabilities. Able SC challenges stereotypes, empowers disability rights, and leads social change.http://www.able-sc.org/ Able South Carolina (Able SC) is a Center for Independent Living (CIL) – a consumer-controlled, community-based, cross-disability nonprofit that provides an array of independent living services to people of all ages with all types of disabilities. Able SC challenges stereotypes, empowers disability rights, and leads social change.http://www.able-sc.org/","duration":"2012 2013 1 year","duration_short":"1 year","end_date":"2013","start_date":"2012","subtitle":"Able South Carolina","title":"Independent Living Specialist"}],"url":"https://www.linkedin.com/company/able-south-carolina"},{"company":"The Homeless Alliance","company_id":null,"location":"Oklahoma City, Oklahoma","positions":[{"description":"The Homeless Alliance is a not-for-profit organization dedicated to improving the system of care for individuals that are homeless in Oklahoma City through collaboration with government, faith-based, and non-profit organizations.http://homelessalliance.org/ The Homeless Alliance is a not-for-profit organization dedicated to improving the system of care for individuals that are homeless in Oklahoma City through collaboration with government, faith-based, and non-profit organizations.http://homelessalliance.org/","duration":"2010 2012 2 years","duration_short":"2 years","end_date":"2012","start_date":"2010","subtitle":"The Homeless Alliance","title":"Family Support Specialist & Life Skills Program Coordinator"}],"url":""},{"company":"Family Builders","company_id":"family-builders","location":"Oklahoma City, Oklahoma","positions":[{"description":"Family Builders provides a wide variety of services to parents, families, individuals and community groups including evidence-based group parenting programs and Parent-Child Observations Sessions.https://familybuildersok.org/ Family Builders provides a wide variety of services to parents, families, individuals and community groups including evidence-based group parenting programs and Parent-Child Observations Sessions.https://familybuildersok.org/","duration":"2008 2010 2 years","duration_short":"2 years","end_date":"2010","start_date":"2008","subtitle":"Family Builders","title":"Parenting & Compassion Skills Class Facilitator & Supervised Visitation Therapist"}],"url":"https://www.linkedin.com/company/family-builders"},{"company":"Center for Children and Families, Inc.","company_id":"center-for-children-and-families-inc.","location":"Norman, Oklahoma","positions":[{"description":"","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"Center for Children and Families, Inc.","title":"Volunteer Coordinator & Co-Organizer/Facilitator of Girls Empowerment Group"}],"url":"https://www.linkedin.com/company/center-for-children-and-families-inc."}]', '["Maggie Murdock Nichols “Tanna greets volunteers, clients, superiors, and team members with the same kindness and consideration. She contributes to a positive environment and ensures all feel appreciated!”","Maggie Murdock Nichols “Tanna is solution centered and progressive. Tanna is intuitive and appropriate in dealings with coworkers and client. She provides excellent client service. Tanna contributes to the greater good of the team and makes all feel included and important. ”"]']### Assistant: The agent's job is to organize and manage special events at Big Brothers Big Sisters of the Bay Area. Today, the user is reaching out to the agent because they need assistance in planning an upcoming community outreach event at Uplift Outreach Center.
### Human: Agent: ['Maria Puccini, LMSW', "When you have a passion to do something and find other like-minded people who share that passion, the opportunities are endless. I'm proud to be a founder of In My Shoes, Inc. which provides a safe, welcoming community for pregnant women who are homeless or at risk of homelessness. I am committed to seeking out the needs of women who are facing pregnancies without support, and providing for them mind, body, and soul.", 'Executive Director at In My Shoes', 'In My Shoes, Inc.', '[{"company":"In My Shoes, Inc.","company_id":"in-my-shoes-inc.","industry":"Individual and Family Services","location":"Dallas/Fort Worth Area","positions":[{"description":"Responsible for loving and empowering women who are facing unplanned pregnancies. Current duties include garnering support through fundraising and development; overseeing programming; and coordinating a team of rockstar volunteers. Responsible for loving and empowering women who are facing unplanned pregnancies. Current duties include garnering support through fundraising and development; overseeing programming; and coordinating a team of rockstar volunteers.","duration":"Feb 2017 - Present 5 years 5 months","duration_short":"5 years 5 months","end_date":"Present","start_date":"Feb 2017","subtitle":"In My Shoes, Inc.","title":"Executive Director"}],"url":"https://www.linkedin.com/company/in-my-shoes-inc."},{"company":"Foresite Group","company_id":"foresite-group","location":null,"positions":[{"description":"• Recruit enthusiastic people for all of Foresite Group’s offices and practice areas. • Conduct initial phone interviews. • Coordinate and/or conduct in-person interviews with appropriate divisions. • Coordinate on-campus recruiting with major universities. • Participate in career fairs. • Maintain appearance and updates for company website. • Manage social media marketing through multiple platforms.• Review analytics on a monthly basis for social media and website. • Create and manage blog post schedule for the year. • Review and edit weekly blog posts.","duration":"Aug 2015 Feb 2017 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2017","start_date":"Aug 2015","subtitle":"Foresite Group","title":"Recruiting + Media Coordinator"},{"description":"• Provide support to project managers by answering and transferring phone calls, obtaining utility letters and maps for land development projects, and making travel arrangements• Maintain the order and appearance of the office by ordering and organizing office supplies, filing documents, and coordinating client visits• Coordinate entries for corporate blog • Design marketing materials, such as project proposals, utilizing programs such as Photoshop, InDesign, and Power Point • Enter projects, contracts, and billing information into the company’s database • Recruit enthusiastic employees to fill open positions in the Dallas office.","duration":"Dec 2013 Aug 2015 1 year 9 months","duration_short":"1 year 9 months","end_date":"Aug 2015","start_date":"Dec 2013","subtitle":"Foresite Group","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/foresite-group"},{"company":"Homeward Bound, Inc","company_id":null,"location":"","positions":[{"description":"Provide counseling to individuals with chemical dependency and mental illness in crisis. Provide counseling to individuals with chemical dependency and mental illness in crisis.","duration":"Nov 2012 Dec 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 2013","start_date":"Nov 2012","subtitle":"Homeward Bound, Inc","title":"Counselor"}],"url":""},{"company":"Catholic Charities Anchor Mental Health","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"• Promoted from Community Support Specialist to Care Coordinator in January 2012 as a result of exhibiting strong clinical skills, ability to work in a team, and strong organizational skills • Assess consumers with chronic mental illness using functional assessments to assist the consumer with forming goals for their treatment• Worked on a team of individuals to help develop the new Care Coordinator position • Promoted from Community Support Specialist to Care Coordinator in January 2012 as a result of exhibiting strong clinical skills, ability to work in a team, and strong organizational skills • Assess consumers with chronic mental illness using functional assessments to assist the consumer with forming goals for their treatment• Worked on a team of individuals to help develop the new Care Coordinator position","duration":"Sep 2011 Sep 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2012","start_date":"Sep 2011","subtitle":"Catholic Charities Anchor Mental Health","title":"Care Coordinator"}],"url":""},{"company":"Maggie\'s Place","company_id":"maggie%27s-place","location":"","positions":[{"description":"","duration":"Aug 2009 Jul 2011 2 years","duration_short":"2 years","end_date":"Jul 2011","start_date":"Aug 2009","subtitle":"Maggie\'s Place","title":"Director General"}],"url":"https://www.linkedin.com/company/maggie%27s-place"},{"company":"Riley Child Development Clinic","company_id":null,"location":"","positions":[{"description":"","duration":"May 2009 Aug 2009 4 months","duration_short":"4 months","end_date":"Aug 2009","start_date":"May 2009","subtitle":"Riley Child Development Clinic","title":"LEND Social Work Fellow"}],"url":""}]', '["Jane Koenecke “Maria exudes authenticity and excellence and a continual desire to keep learning in all she does. It is an absolute pleasure to get to serve on the board of In My Shoes with her, supporting Moms as they work to get beyond homelessness for themselves and their babies for a better life ahead. Maria cares about restoring and preparing these Moms as well as connecting with her staff and others in a way that honors everyone\'s strengths and values. Maria is making a meaningful impact on people that others may have given up on, and opening hearts and minds of people in the community in a wonderful way. I admire her courage, strength, honor, and tenacity. ”","Malory Atkinson, CPSM, LEED GA “I had the pleasure of working with Maria for almost two years while we were at Foresite Group. Maria was an integral part of our Marketing team and went above and beyond her responsibilities to make the company successful. She always brought creative solutions with her unique perspective, and she always had a great attitude. Maria is one of the smartest, professional, and most positive people I\'ve ever worked with. ”"]'] User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']### Assistant: The agent's job is to provide technical support and customer service, and today the user is reaching out to the agent because they need assistance with resolving an issue related to their self-employment.
### Human: Agent: ['Kelly Ellefsen', 'Dedicated and genuine service and operations leader. Builder of customer-focused teams; instill a hands-on approach with open communication. Strong ethics with a firm commitment to driving results.', 'Store Manager at Kroger', 'Kroger', '[{"company":"Kroger","company_id":"kroger","industry":"Retail","location":null,"positions":[{"description":"Responsible for all facets of store’s day-to-day operations to ensure fresh, friendly, compliant, and efficient transactions in which guests enjoy high levels of service and employees are motivated to deliver top performance.","duration":"Aug 2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Aug 2018","subtitle":"Kroger","title":"Store Manager"},{"description":"","duration":"Feb 2018 Aug 2018 7 months","duration_short":"7 months","end_date":"Aug 2018","start_date":"Feb 2018","subtitle":"Kroger","title":"Assistant Store Manager, Operations"},{"description":"","duration":"Feb 2017 Feb 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2018","start_date":"Feb 2017","subtitle":"Kroger","title":"Operations/Special Assignment - Store Leadership and Waste Management"},{"description":"","duration":"May 2011 Feb 2017 5 years 10 months","duration_short":"5 years 10 months","end_date":"Feb 2017","start_date":"May 2011","subtitle":"Kroger","title":"Service Operations Manager"}],"url":"https://www.linkedin.com/company/kroger"},{"company":"Chicago-land Staffing Firm","company_id":null,"location":"","positions":[{"description":"Promoted from Receptionist to Recruiter to Office Manager.• Assisted upper Executives and Sales team• Supervised hourly employees • Daily first-point contact for clients and employees• Processed new hire paperwork• Customer service: inquiries, orders and problem solving","duration":"Jul 2006 Sep 2010 4 years 3 months","duration_short":"4 years 3 months","end_date":"Sep 2010","start_date":"Jul 2006","subtitle":"Chicago-land Staffing Firm","title":"Office Manager/Recruiter"}],"url":""},{"company":"Giordano\'s - Famous Stuffed Pizza","company_id":"giordano%27s---famous-stuffed-pizza","location":"","positions":[{"description":"• Responsible for all levels of customer service; up to 15 tables at once• Conducted opening and closing management responsibilities","duration":"Dec 2000 Nov 2006 6 years","duration_short":"6 years","end_date":"Nov 2006","start_date":"Dec 2000","subtitle":"Giordano\'s - Famous Stuffed Pizza","title":"Server"}],"url":"https://www.linkedin.com/company/giordano%27s---famous-stuffed-pizza"},{"company":"Levy Restaurants","company_id":"levy-restaurants","location":"Arlington, IL International Race Track","positions":[{"description":"• Responsible for coordinating customer reservations and travel plans• Organized customer seating for groups of up to 200 people","duration":"May 2000 May 2001 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2001","start_date":"May 2000","subtitle":"Levy Restaurants","title":"Reservations Specialist/Supervisor"}],"url":"https://www.linkedin.com/company/levy-restaurants"}]', '["“Kelly made work at Pick n\' Save fun. Kelly manages through a firm but friendly style that encourages improvement in the work ethic of all the employees at her store. ”","“Kelly and I worked together at Patriot for a few years. I was immediately impressed with her work ethics and interpersonal skills. Kelly has an extraordinary ability to effectively communicate with people at all levels. She is excellent at multi-tasking and works very well under pressure. She is reliable and conscientious, making her an asset to any employer that would have the great future to hire her!”"]'] User: ['Brandon Sellmeyer', 'Portfolio Manager for the Kroger Digital Customer Program. Cincinnati father of three, married to my high school sweetheart.', 'Sr. Portfolio Operations Specialist at Kroger Technology', 'Kroger Technology', '[{"company":"Kroger Technology","company_id":"krogertechnology","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Dec 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Kroger Technology","title":"Sr. Portfolio Operations Specialist"},{"description":"","duration":"Aug 2019 Dec 2020 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2020","start_date":"Aug 2019","subtitle":"Kroger Technology","title":"Portfolio Manager"}],"url":"https://www.linkedin.com/company/krogertechnology"},{"company":"Kroger","company_id":"kroger","location":"Cincinnati, Ohio","positions":[{"description":"","duration":"Mar 2014 Dec 2020 6 years 10 months","duration_short":"6 years 10 months","end_date":"Dec 2020","start_date":"Mar 2014","subtitle":"Kroger","title":"Portfolio Coordinator"}],"url":"https://www.linkedin.com/company/kroger"},{"company":"CBTS","company_id":"cbts-technology-covered","location":"Cincinnati, Ohio","positions":[{"description":"","duration":"Apr 2013 Feb 2014 11 months","duration_short":"11 months","end_date":"Feb 2014","start_date":"Apr 2013","subtitle":"CBTS","title":"Program Coordinator -- Kroger Digital Customer"}],"url":"https://www.linkedin.com/company/cbts-technology-covered"},{"company":"Axcess Financial","company_id":"axcess-financial","location":"Cincinnati, Ohio","positions":[{"description":"","duration":"Sep 2011 Apr 2013 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2013","start_date":"Sep 2011","subtitle":"Axcess Financial","title":"Interactive Project Manager"}],"url":"https://www.linkedin.com/company/axcess-financial"},{"company":"Corbus, LLC","company_id":"corbus-llc","location":"Cincinnati, Ohio","positions":[{"description":"","duration":"Jan 2010 Sep 2011 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2011","start_date":"Jan 2010","subtitle":"Corbus, LLC","title":"Project Management Consultant"}],"url":"https://www.linkedin.com/company/corbus-llc"},{"company":"Hamilton Fixture","company_id":"hamilton-fixture","location":"Hamilton, Ohio","positions":[{"description":"","duration":"Jun 2007 Jan 2010 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jan 2010","start_date":"Jun 2007","subtitle":"Hamilton Fixture","title":"Project Manager"}],"url":"https://www.linkedin.com/company/hamilton-fixture"},{"company":"Fischer Homes","company_id":null,"location":"Cincinnati Area, KY","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Fischer Homes","title":"Superintendent"}],"url":""},{"company":"Ryan Homes","company_id":"nvr-inc-","location":"","positions":[{"description":"","duration":"Mar 2004 Jul 2006 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jul 2006","start_date":"Mar 2004","subtitle":"Ryan Homes","title":"Project Manager"}],"url":"https://www.linkedin.com/company/nvr-inc-"},{"company":"Fidelity Investments","company_id":"fidelity-investments","location":"","positions":[{"description":"","duration":"Mar 2000 Feb 2004 4 years","duration_short":"4 years","end_date":"Feb 2004","start_date":"Mar 2000","subtitle":"Fidelity Investments","title":"Participant Services Group Representative"}],"url":"https://www.linkedin.com/company/fidelity-investments"}]', '["Joseph Dalton “Brandon is an ideal collaborator, leader, and project liaison. During my time at Axcess Financial, he served as a project and relationship manager on our company\'s eCommerce team. In working alongside Brandon, I witnessed an impeccably organized individual with an ability to instill order and efficiency on all projects. As part of his role as an IPM, Brandon continually found ways to streamline company-wide objectives and institute new, more efficient project plans for our team. Brandon is a born leader and relationship builder with extraordinary communication skills. I highly recommend him to any company looking to improve efficiency and add value to daily operations.”","Rex Vining “It has been my distinct pleasure to work with Brandon Sellmeyer. As a project manager, Brandon juggled a large number of strategic efforts, managing scope, deliverables, and resources, while driving projects towards deadline. He skillfully walked the thin line between not following up and nagging, efficiently tracking the status of tasks without disrupting the workflow. As a co-worker, Brandon was always upbeat and willing to help out—whether you needed some assistance with a project or a movie recommendation for the weekend. Brandon is a hard worker with a positive attitude and a willingness to take on new challenges. I know that he will be a success at whatever he chooses to pursue in the future.”"]']### Assistant: The agent's job is to manage store operations at Kroger, and today, the agent is reaching out to the user because they need to discuss the implementation of a new digital customer program for which the user is the portfolio manager.
### Human: Agent: ['JOSELYN URENA', 'Very positive and love to help others', 'Agent at Farmers Insurance Group of Companies', 'Farmers Insurance Group of Companies', '[{"company":"Farmers Insurance Group of Companies","company_id":"farmers-insurance","industry":"Insurance","location":null,"positions":[{"description":"Insurance agent, Staff supervision and business management","duration":"Jun 2014 - Present 7 years 10 months","duration_short":"7 years 10 months","end_date":"Present","start_date":"Jun 2014","subtitle":"Farmers Insurance Group of Companies","title":"Agent"},{"description":"I\'ll make sure people choose the best coverage to protect their property and their family. The family is the most important in their life and their should carries accurate coverage.","duration":"Jan 2013 - Present 9 years 3 months","duration_short":"9 years 3 months","end_date":"Present","start_date":"Jan 2013","subtitle":"Farmers Insurance","title":"AGENT"},{"description":"I want to help people with thier insurance needs. I will make sure my customers understand their insurance policy, coverages, and most importantly I will make sure that their are not under insured. As an insurance profesional who people trust, I will commit to safeguard their insurance needs","duration":"Jan 2013 Jun 2014 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2014","start_date":"Jan 2013","subtitle":"Farmers Insurance Group of Companies","title":"Insurance Agent"}],"url":"https://www.linkedin.com/company/farmers-insurance"},{"company":"Allstate","company_id":"allstate","location":null,"positions":[{"description":"Agency owner. Helping and educating families about their insurance needs. I love to work with people I want to make sure that every customer understand their coverage\'s, so in case they have a loss they know the loss will be handle accordantly to the policy mannual.","duration":"May 1999 Nov 2012 13 years 7 months","duration_short":"13 years 7 months","end_date":"Nov 2012","start_date":"May 1999","subtitle":"Allstate","title":"AGENT"},{"description":"Following up on their renewal and generating additional line of insurance. CSR.","duration":"Aug 1989 May 1999 9 years 10 months","duration_short":"9 years 10 months","end_date":"May 1999","start_date":"Aug 1989","subtitle":"Allstate","title":"LICENSED SALES PRODUCER"}],"url":"https://www.linkedin.com/company/allstate"}]', '["Edwin Marcial “She is a professinal % good agent.”","Ronald Ghilino “Joselyn is an excellent insurance agent and she treats her clients with professionalism, respect and care. I\'ve worked directly with Joselyn and she has helped numerous clients protect their families and assets with life insurance. Joselyn believes that life insurance is the most important product in her portfolio and that passion spills over to her clients. Earning the Farmers Blue Vase put\'s her in the upper tier of agents when it comes to protecting her clients.”"]'] User: ['Sara-kelly Schneider', 'Outgoing, Motivated, Dynamic young professional seeking a prosperous career in marketing.', 'Administrative Assistant at GT Electric of Florida, INC.', 'GT Electric of Florida, INC.', '[{"company":"GT Electric of Florida, INC.","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"GT Electric of Florida, INC.","title":"Administrative Assistant"}],"url":""},{"company":"Turner Family","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"Turner Family","title":"Nanny"}],"url":""},{"company":"Garent and Gold","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Jul 2015 Sep 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2017","start_date":"Jul 2015","subtitle":"Garent and Gold","title":"Sales Associate"}],"url":""}]', '["Taylor McGill “Dear Sara-Kelly, I\'ve written this recommendation of you to share with other LinkedIn users. Details of Recommendation: \\"There are many wonderful words that come to mind to describe Ms. Schneider, however, one that comes to mind first is reliable. Ms. Schneider\'s work ethics are exceptional. She is hardworking, reliable, and works extremely well with others. She has a bubbly personality, and her coworkers find it very easy to speak with, and bring any issues they\'re having to her attention knowing that she will give the proper response, even it not favorable. I have known Ms. Schneider for the past three years. In the time I have come to know her, she became a valuable team member to the Garnet & Gold staff. She played an important role of inspiring others, all while going above and beyond her tasked responsibilities. Ms. Schneider makes a wonderful addition to any team she becomes a part of.\\" ”","Jennifer Turner “SK is awesome! She is capable and reliable. She is like part of our family. We are so happy to have her as part of our team. ”"]']### Assistant: The agent's job is to reach out to potential clients to offer insurance coverage options, and today the user is reaching out to the agent because they need to review and update their existing insurance policy.
### Human: Agent: ['Daniel Roller', 'Experienced technology professional with an extensive history working with mission-critical networked systems and low voltage technologies. Skilled in designing, selling and supporting IP networks, video security, access control, VoIP, wireless technologies, systems integration and related infrastructure. Places emphasis on understanding a Clients problems in order to develop invaluable solutions. Highly self motivated with strong leadership abilities.', 'President at Automated Interiors, Inc.', 'Automated Interiors, Inc.', '[{"company":"Automated Interiors, Inc.","company_id":null,"location":"Dania Beach, Florida","positions":[{"description":"Automated Interiors specializes in residential and commercial technology solutions including: Audio Visual, Security, Networking / IT Management, Energy Management, Automation and Integration. Automated Interiors specializes in residential and commercial technology solutions including: Audio Visual, Security, Networking / IT Management, Energy Management, Automation and Integration.","duration":"Apr 2007 - Present 14 years 10 months","duration_short":"14 years 10 months","end_date":"Present","start_date":"Apr 2007","subtitle":"Automated Interiors, Inc.","title":"President & Owner"}],"url":""},{"company":"Hometex, Inc.","company_id":null,"location":"Sunrise, FL","positions":[{"description":"","duration":"Jan 2002 Jan 2007 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jan 2007","start_date":"Jan 2002","subtitle":"Hometex, Inc.","title":"Sales and Field Manager"}],"url":""}]', '["Doris Ona “Daniel has been doing work for me, my family and my boss for over ten years now and to say that he is the BEST of the BEST is an understatement. Daniel and his crew epitomize professionalism and knowledge. Daniel is a pleasure to deal with and I would recommend him 100 percent! Daniel you are number 1!!! Thank your kindness, patience and professionalism. - Doris”","Ronel Nel “I have known and worked with Daniel for more than 15 yrs. He is hands down one of the most professional and knowable AV Integrator\'s I ever had the pleasure to work with. From the easiest to the most complex systems, Daniel has always risen to the top. He listens to the needs of clients and delivers on expectations. Good communication is one of his greatest assets. I look forward to work with Daniel for many years to come.”"]'] User: ['Alice Jeppesen', 'I have been an Interior Designer in the Retail and Restaurant sectors for two decades, with extensive expertise in all phases of the design process, from concept to project coordination .I have worked in corporate headquarters and contract sales organizations. My strengths include working cross functionally among all design disciplines, clients and vendors, developing those relationships for success.', 'Chair, Visual Communication at University United Methodist Temple', 'My own projects', '[{"company":"My own projects","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Apr 2019","subtitle":"My own projects","title":"Retired"}],"url":""},{"company":"University United Methodist Temple","company_id":null,"location":"Seattle, WA","positions":[{"description":"","duration":"Sep 2015 Jun 2021 5 years 10 months","duration_short":"5 years 10 months","end_date":"Jun 2021","start_date":"Sep 2015","subtitle":"University United Methodist Temple","title":"Chair, Visual Communication"}],"url":""},{"company":"America Trading Company","company_id":null,"location":"Greater Seattle Area","positions":[{"description":"","duration":"Mar 2012 Jun 2021 9 years 4 months","duration_short":"9 years 4 months","end_date":"Jun 2021","start_date":"Mar 2012","subtitle":"America Trading Company","title":"Hospitality Furnishings Sales Representative"}],"url":""},{"company":"AliceJeppesen d e s i g n s t u d i o","company_id":null,"location":"Greater Seattle Area","positions":[{"description":"","duration":"Jun 2011 Sep 2015 4 years 4 months","duration_short":"4 years 4 months","end_date":"Sep 2015","start_date":"Jun 2011","subtitle":"AliceJeppesen d e s i g n s t u d i o","title":"Hospitality Design & Furnishings Specialist"}],"url":""},{"company":"INLIGHT International Inc.","company_id":"inlight-international-inc-","location":"Greater Seattle Area","positions":[{"description":"","duration":"Oct 2012 Jun 2014 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jun 2014","start_date":"Oct 2012","subtitle":"INLIGHT International Inc.","title":"NW Regional Design and Sales Consultant"}],"url":"https://www.linkedin.com/company/inlight-international-inc-"},{"company":"Starbucks Coffee Company","company_id":"starbucks","location":"Seattle,WA","positions":[{"description":"","duration":"Oct 2004 Jun 2011 6 years 9 months","duration_short":"6 years 9 months","end_date":"Jun 2011","start_date":"Oct 2004","subtitle":"Starbucks Coffee Company","title":"Designer"}],"url":"https://www.linkedin.com/company/starbucks"},{"company":"US Foodservice","company_id":null,"location":"Bothell, WA","positions":[{"description":"","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"US Foodservice","title":"Restaurant & Food service Interior Designer"}],"url":""},{"company":"Bargreen Ellingson","company_id":"bargreen-ellingson","location":"Seattle, WA","positions":[{"description":"","duration":"1998 2002 4 years","duration_short":"4 years","end_date":"2002","start_date":"1998","subtitle":"Bargreen Ellingson","title":"Restaurant & Food service Interior Designer"}],"url":"https://www.linkedin.com/company/bargreen-ellingson"}]', '["Barbara Grubb “Alice is a very knowledgable, detail oriented, positive, hardworking team player. I found Alice to be a joy to work with and someone I could count on to get things done and done right the first time. She always went the extra mile and was always interested in learning more and expanding her skills to the betterment of herself and her team. She also has a wonderful spirit and positive outlook on life that she shares and influences others with. She is a gem!!! Please feel free to contact me with any further interest in Alice. I have many positive things to say about her.”","Terri Weston “Alice is a wonderful interior designer; she has a wonderful talent with conceptual drawings to bring the design to life and is a pleasure to work with”"]']### Assistant: The agent's job is to design and sell technology solutions for residential and commercial spaces, and today, the user is reaching out to the agent because they need assistance with integrating audio-visual systems in their retail design project.
### Human: Agent: ['Alisha Mehra', 'Experienced Senior Technical Recruiter with a demonstrated history of working in the information technology and services industry. Skilled in Research, Sourcing, Screening, Executive Search, and IT Recruitment.', 'Technical Recruiter at Shimento, Inc.', 'Shimento, Inc.', '[{"company":"Shimento, Inc.","company_id":"shimento-inc.","industry":"Information Technology and Services","location":"Walnut Creek, California, United States","positions":[{"description":"As a Technical Recruiter with a strong passion to connect talent with opportunity. Screening, shortlisting, and conducting• Senior level sourcing of profiles particularly with Financial Background for Top-notch Banks in the US.• Provide full life cycle recruitment support which includes: sourcing, screening, interviewing, assessing, and presenting a diversified and high-quality pool of candidates to the business leaders in a timely manner.• Drive the recruitment and candidate assessment process from requisition to offer.• Develop and maintain internal and external relationships that facilitate acquiring talent to align with business needs.• Leveraging online recruiting resources and in-house ATS (JobDiva) to identify and recruit the very best candidates• Was working as an IT Recruiter, Specializing in Headhunting, actively building VMS (Vendor Management System), BuildingResume Database. Good Team Player with interpersonal, Good Oral, and Written Communication in English, Worked on Recruiting GC holders, TN Citizens, and US Citizens for Direct Clients.• Good Knowledge of different contracts W2, Corp 2 Corp, and 1099. Good in passive recruiting. Candidates sourced through LinkedIn. Kept records of the candidates interviewed and updated them through e-mails about the process.• Sourcing, screening, shortlisting & interviewing the candidates as per the Business Unit requirement through various resume posting boards, Portals and Database Searches, Job postings, and Referrals.• Maintaining excellent long-lasting relationships with various Vendors for obtaining consultant/candidates for many or major positions• Negotiating salaries and performing detailed interviews.• Created, sourced and managed Job postings or using search query through Monster, Dice & CB.","duration":"Feb 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Shimento, Inc.","title":"Technical Recruiter"}],"url":"https://www.linkedin.com/company/shimento-inc."},{"company":"COGENT Infotech","company_id":"cogentinfo","location":"Pittsburgh, PA","positions":[{"description":"Responsible for conducting end-to- end recruitment process from sourcing to applicant closure. domain experience, relevant production experience, tech stack (languages/libraries/tools/etc), as well as communication skills, and cultural fit. Successfully identified and recruited software engineers with different specialties including: UI, business logic/application tier, full stack, platform (distributed systems/web services/RESTAPIs), infrastructure, and SDET/QA engineers. Performed intake calls to understand client needs, and performed searches on behalf of clients using the Vertical Move database, LinkedIn, job postings, and working with existing and past candidates to generate referrals. Worked on several Application Tracking Systems (ATS) And very good hold on Zoniac and JobDivaResponsibilities• Having experience in performing needs analysis, requirements definition, consulting on sourcing• strategies, recruiting, screening, scheduling interviews, reference checking, negotiating, making offers,• creating contracts and closing candidates that can help actualize corporate missions etc.• Get requirements from US IT staffing companies within all the locations across USA.• Possess knowledge of recruiting processes including sourcing, interviewing, reference checking, tracking,• salary negotiations, and closing.• Understanding the client requirements, coordinating for short listing and screening including• Extensive experience of Internet Recruiting for candidates and industry leads, pre-screening to quality• potential candidates.• Managing and analysis the full process, to ensure capability and best candidate experience• Manage the offer and closing process of the candidates• Understanding the clients requirements, coordinating for short listing and screening including• Responsible to understand and analyze the requirements in different• Coordinating, Scheduling & Conducting Interviews.","duration":"Feb 2019 Feb 2021 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2021","start_date":"Feb 2019","subtitle":"COGENT Infotech","title":"Talent Acquisition Specialist"}],"url":"https://www.linkedin.com/company/cogentinfo"},{"company":"MWIDM Inc.","company_id":"mwidm-inc.","location":"Wynnewood, Pennsylvania","positions":[{"description":"Responsible for all aspects of sourcing experienced technical employment candidates.• Responsible for full life cycle recruiting for Information Technology professionals for commercial clients.• Screened, interviewed and recruited qualified candidates using referrals, internet searches, job postings, Dice, Monster, technical forums, and networking techniques.• Resume Search, identification and short listing, based on specific requirements.• Managed full life cycle recruiting for contract, contract to hire and permanent placement for IT, engineering, and telecommunications positions including but not limited to: Software/Electrical/Mechanical/Network Engineers, Ruby on Rails, Project Managers, QA, Business/Financial Analysts, Database Analysts (DBA), Software Developers, Sales Professionals, Sales force consultants, TIBCO architects, SAP ABAP / Payroll / HR / SCM / APO etc, Technical Architects, Oracle Apps Consultants, Java developers, Dot Net developers, and many more.• Managed the recruitment process from the initial contact to preparing the candidate for their first day on assignment according to corporate guidelines• Managed the hiring process through completion of criminal background checks, reference checks, drug test results, and completion of new hire paper work to ensure compliance with state and federal regulations.• Evaluate candidates based on employment factors such as job experience, education and training, skills.• Negotiate offer with candidate within limits specified by hiring manager and compensation office.• Coordinate with the Candidates for availability & interviews• Co-ordination with hiring manager for interview schedules.• Collecting required employment documents for offer process.• Monitoring of joining formalities of employees.• Creating harmony between organizational and personnel goals with a view to ensure achievement of organizational mission.","duration":"Oct 2017 Feb 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2019","start_date":"Oct 2017","subtitle":"MWIDM Inc.","title":"Technical Recuriter"}],"url":"https://www.linkedin.com/company/mwidm-inc."},{"company":"eClerx","company_id":"eclerx","location":"Chandigarh Area, India","positions":[{"description":"A junior analyst collaborates with the business’s functional areas, including sales, customer support, marketing and gathering data and communicates requirements. Also a junior analyst analyzes the market and industry reports and data.• Working within delivery team to ensure time results.• Reviewing research and secondary documents to deliver presentations.• Reviewing documents and collaborating information for the business.• Being an analyst often times are involved in a significant amount of travel, some junior analysts travel to companies to get a first-hand look at the financial status and company operations on the ground level.• Analyst also frequently attend conferences with co-workers who share the same specialty.• Junior analyst have their own office in the companies premises where they have to learn to be proficient with spreadsheets, relational database and statistical and graphics packages in order to develop recommendations for senior management and develop detailed presentations and financial reports.• Analyst have to make reports such as forecasting cost, benefit analysis, trending and result analysis.• Junior analyst also receives benefits such as medical and insurance coverage.","duration":"Jan 2017 Oct 2017 10 months","duration_short":"10 months","end_date":"Oct 2017","start_date":"Jan 2017","subtitle":"eClerx","title":"Junior Analyst"}],"url":"https://www.linkedin.com/company/eclerx"}]', '["NITIN LAMBA “I worked with Alisha for almost 1 years and she is a pleasure to work with. She always do her tasks in a timely manner. She is a quick learner and works very workaholic as well. She knows how to work smartly and deliver the work on time. I would definitely recommend Alisha.”","Mandeep Singh “Alisha is an outstanding team player with a level of professionalism and diligent workmanship. Good friend, colleague and a personality to work with. Works to get perfection to her satisfaction. Always in the hunt for something new and shows interest in everything. She is high in sense of belongingness. I would recommend everyone to connect and work with her. All the best !!!”"]'] User: ['Jeff Nixon', 'High-impact, collaborative business leader with a strong record of achievements in highly competitive industries. Proven capacity for leading a winning cultural to foster productive innovation while preserving company identity. Successful P & L manager -- especially skilled at recognizing trends and opportunities, then deploying resources to capitalize on them. Solid history of innovative leadership, continuous improvement, product development, managing leading-edge technology and delivering excellent products and services.', 'Chief Operating Officer at Proponent', 'Proponent', '[{"company":"Proponent","company_id":"proponent","industry":"Aviation & Aerospace","location":"Orange County, California Area","positions":[{"description":"Supporting directly the global day-to-day activities of our operations, sales, materials management and manufacturing teams. Providing leadership on key strategies and initiatives.","duration":"Nov 2017 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Nov 2017","subtitle":"Proponent","title":"Chief Operating Officer"}],"url":"https://www.linkedin.com/company/proponent"},{"company":"Highland Solutions","company_id":"highland-chicago","location":"Greater Chicago Area","positions":[{"description":"Led the day-to-day operational activities of the business including finance, human resources, process delivery, sales/marketing, executive client and partner relationships, IT, legal and accounting. Also providing leadership on strategy development and deployment.","duration":"2012 Nov 2017 5 years","duration_short":"5 years","end_date":"Nov 2017","start_date":"2012","subtitle":"Highland Solutions","title":"President and Chief Operating Officer"}],"url":"https://www.linkedin.com/company/highland-chicago"},{"company":"W.W. Grainger","company_id":"w.w.-grainger","location":"","positions":[{"description":"Develop and operate start-up for-fee services division complimentary to the product-based distribution business. Provide leadership on key corporate initiatives.","duration":"2010 2012 2 years","duration_short":"2 years","end_date":"2012","start_date":"2010","subtitle":"W.W. Grainger","title":"Vice President, General Manager U.S. Services"}],"url":"https://www.linkedin.com/company/w.w.-grainger"},{"company":"Vision Point of Sale, Inc.","company_id":"vision-point-of-sale-inc.","location":"","positions":[{"description":"Led day-to-day operations of the entire business, including finance, manufacturing, service and sales. Responsible for the development of new markets and products/services.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Vision Point of Sale, Inc.","title":"President and COO"}],"url":"https://www.linkedin.com/company/vision-point-of-sale-inc."},{"company":"Gustafson Lighting","company_id":null,"location":"","positions":[{"description":"Responsible for all aspects of the business, including new market development, process improvements and financial performance. Member of the Board of Directors.","duration":"2005 2008 3 years","duration_short":"3 years","end_date":"2008","start_date":"2005","subtitle":"Gustafson Lighting","title":"CEO"}],"url":""},{"company":"W.W. Grainger","company_id":"w.w.-grainger","location":"","positions":[{"description":"Responsible for the turnaround and ongoing operations of the division. Led new client growth initiatives and the development of the leadership team.","duration":"2000 2005 5 years","duration_short":"5 years","end_date":"2005","start_date":"2000","subtitle":"W.W. Grainger","title":"Vice President and General Manager"}],"url":"https://www.linkedin.com/company/w.w.-grainger"},{"company":"SPX Corporation","company_id":"spx-flow","location":"","positions":[{"description":"Led all sales efforts in North America and later ran the Canadian division of the company. Responsible for legislative efforts in key markets and the turnaround of the Canadian business.","duration":"1997 2000 3 years","duration_short":"3 years","end_date":"2000","start_date":"1997","subtitle":"SPX Corporation","title":"General Manager"}],"url":"https://www.linkedin.com/company/spx-flow"},{"company":"W.W. Grainger","company_id":null,"location":"","positions":[{"description":"Led both corporate and field sales organizations, as well as acting lead on major contract negotiations with Fortune 500 companies.","duration":"1987 1997 10 years","duration_short":"10 years","end_date":"1997","start_date":"1987","subtitle":"W.W. Grainger","title":"Corporate Sales/District Sales Management"}],"url":""}]', '["“Jeff has a great combination of leadership, entrepreneurial spirit, integrity, and intellect. As I led a portion of Grainger\'s IT organization, Jeff was leading an entrepreneurial venture that required him to regularly navigate and motivate at the senior executive level within Grainger, acquisition targets, and key Vendors. While being comfortable and effective interacting and influencing at the senior executive level - Jeff\'s open and engaging demeanor allowed him to be a motivating organizational leader across all levels within Graingers. I frequently saw Grainger\'s senior leadership team look to Jeff to lead key internal initiatives, which speaks to the confidence Jeff builds within an organization; and I worked well with Jeff on matters of technology and innovative solutions within the areas he led.”","“I have known Jeff for years in various capacities at Grainger. During this time several traits were always apparent to me. These were: 1. Intelligence and sound judgment. 2. A strong work ethic combined with high level leadership skills. 3.The ability to blend a strategic view with tactical, risk and legal elements in order to analyze a problem and provide a solution, and 4. Persistence in achieving goals and the right solution within organizational parameters. These traits make Jeff a valued executive asset to any organization.”"]']### Assistant: The agent's job is to conduct outreach for executive-level positions in the aviation industry. Today, the agent is reaching out to the user because they need to discuss a potential leadership opportunity at Proponent.
### Human: Agent: ['Eddie Campbell, MBA, CPM', 'I am a Certified Purchasing Manager (C.P.M.) with over 13 years of indirect procurement and procurement transformation experience across several industries. Specialties: Indirect Procurement, Procurement Transformation, Procurement Systems, People, Dealing with ambiguity, Communication, Priority Setting, Consignment Programs, Project Management, Improving Processes, Negotiating, Technical Aptitude, Problem Solving, Contracts', 'Senior Manager at ProcureAbility', 'ProcureAbility', '[{"company":"ProcureAbility","company_id":"procureability","industry":"Business Consulting and Services","location":"New York, New York, United States","positions":[{"description":"Helping clients elevate their procurement capabilities and optimize value from suppliers.","duration":"Mar 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Mar 2020","subtitle":"ProcureAbility","title":"Senior Manager"}],"url":"https://www.linkedin.com/company/procureability"},{"company":"A.T. Kearney","company_id":"kearney","location":null,"positions":[{"description":"","duration":"Jul 2018 Mar 2020 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2020","start_date":"Jul 2018","subtitle":"A.T. Kearney","title":"Sourcing Manager"},{"description":"","duration":"Feb 2016 Jul 2018 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jul 2018","start_date":"Feb 2016","subtitle":"A.T. Kearney","title":"Sourcing Consultant"}],"url":"https://www.linkedin.com/company/kearney"},{"company":"Michael Kors","company_id":"michael-kors","location":"New York, New York","positions":[{"description":"Global sourcing lead for operations at MK.","duration":"Feb 2015 Feb 2016 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2016","start_date":"Feb 2015","subtitle":"Michael Kors","title":"Global Ops Procurement Lead"}],"url":"https://www.linkedin.com/company/michael-kors"},{"company":"Merck","company_id":"merck","location":"Summit, NJ","positions":[{"description":"Capital procurement for the Southeast US and PR.","duration":"Mar 2013 Mar 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2015","start_date":"Mar 2013","subtitle":"Merck","title":"Sr. Procurement Specialist"}],"url":"https://www.linkedin.com/company/merck"},{"company":"Bristol-Myers Squibb","company_id":"bristol-myers-squibb","location":"New Brunswick, NJ","positions":[{"description":"My responsibilities include developing and executing global sourcing strategies for all facilities spend.","duration":"Feb 2012 Mar 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2013","start_date":"Feb 2012","subtitle":"Bristol-Myers Squibb","title":"Global Procurement Manager"}],"url":"https://www.linkedin.com/company/bristol-myers-squibb"},{"company":"Rayonier","company_id":"rayonier","location":"","positions":[{"description":"I am responsible for leveraging company spend and developing strategic sourcing strategies for several commodities as well as transportation.","duration":"Jun 2010 Feb 2012 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2012","start_date":"Jun 2010","subtitle":"Rayonier","title":"Supply Chain Manager"}],"url":"https://www.linkedin.com/company/rayonier"},{"company":"International Paper","company_id":"international-paper","location":null,"positions":[{"description":"My mission is to establish world-class procurement processes and ensure that our costs due to quality issues continue to decrease year-over-year. I am responsible for the procurement of all supplies, equipment, and services for the Sturgis. I have implemented vendor managed inventory, established supplier partnerships, and streamlined internal ordering processes. I am also responsible for investigating quality issues, identifying cause as well as assisting with establishing corrective actions.","duration":"Feb 2010 Jul 2010 6 months","duration_short":"6 months","end_date":"Jul 2010","start_date":"Feb 2010","subtitle":"International Paper","title":"Purchasing/Quality Manager"},{"description":"I am the lead procurement agent for the Albany Paper Mill in Albany, OR. I am responsible for the negotiation and administration of all mill contracts as well as all cost saving initiatives.","duration":"Jan 2009 Mar 2010 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2010","start_date":"Jan 2009","subtitle":"International Paper","title":"Senior Buyer"},{"description":"","duration":"Jan 2007 Dec 2008 2 years","duration_short":"2 years","end_date":"Dec 2008","start_date":"Jan 2007","subtitle":"International Paper","title":"Global Sourcing Associate"}],"url":"https://www.linkedin.com/company/international-paper"},{"company":"Mercedes-Benz U.S. International","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2005 Sep 2006 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2006","start_date":"Jan 2005","subtitle":"Mercedes-Benz U.S. International","title":"Buyer"}],"url":""},{"company":"West Alabama Chamber of Commerce","company_id":null,"location":"","positions":[{"description":"I assisted clients all over West Alabama with general business questions, relocation, and finding business resources.","duration":"Aug 2004 Dec 2004 5 months","duration_short":"5 months","end_date":"Dec 2004","start_date":"Aug 2004","subtitle":"West Alabama Chamber of Commerce","title":"Intern"}],"url":""}]', '["“I have known Eddie as a friend and professional since his senior year at the University of Alabama. His fantastic talent in the purchasing field was quickly recognized at that time. Therefore his meteoric rise in the international purchasing field is not a surprise to me. I look forward to seeing him continue to rise in this exciting and evolving field.”","“Eddie is a hard worker who makes everyone around him a better person. He leads by example and is always thinking outside the box when looking for solutions to problems.”"]'] User: ['Jennifer Gardiner, CTPE', 'Experienced IT Procurement Board Member with a demonstrated history of working in the Consumer Goods industry. Skilled in Strategic Sourcing, Vendor Management, Mergers & Acquisitions, Continuous Improvement, and Global Sourcing.', 'Senior Procurement Manager', 'Assurant', '[{"company":"Assurant","company_id":"assurant","industry":"Insurance","location":null,"positions":[{"description":"","duration":"Jan 2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Jan 2020","subtitle":"Assurant","title":"Senior Procurement Manager"},{"description":"Vendor Management and Governance responsibilities over Zensar, Infosys, Microsoft, IBM, Workday, CA, Oracle and Ensono. Focused on Contract Management, Performance Management, Relationship Management and Financial Management.","duration":"Oct 2018 Jan 2020 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2020","start_date":"Oct 2018","subtitle":"Assurant","title":"ITO Supplier Manager"},{"description":"Goverance responsibilities over Microsoft, Oracle, IBM, EMC, CA, HP and Cisco. Responsibilities include Relationship Management, Contract Management, Performance Management and Financial Management.","duration":"Mar 2017 Oct 2018 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2018","start_date":"Mar 2017","subtitle":"Assurant","title":"Supplier Relationship Manager"},{"description":"Led complex technology acquisitions that delivered $3.2M of financial impact (20% of team’s goal) in year 1.Vendor Management/Governance of IBM* Streamlined the IBM Passport Advantage Renewal Process which resulted in Cost Savings of $786K*Identified recommended activities to drive further alignment between the Business Partners, IT & Sourcing.Sourcing Lead for all internal/external Software Audit activities (cost avoidance exceeding $1.5M). * Drove operational alignment between Compliance, Legal and the Business Partners through identifying continuous improvement activities to ensure future compliance.Identified an opportunity to drive further alignment to the overall Procure to Pay Process.* Lead monthly alignment meetings with Sourcing, Finance, Compliance and Desktop Asset Management. * On-going monthly process gap analysis & escalation of identified opportunities* Ongoing Department Policy Review(s) & process efficiency opportunities","duration":"Nov 2015 Mar 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2017","start_date":"Nov 2015","subtitle":"Assurant","title":"Procurement Sourcing Manager"}],"url":"https://www.linkedin.com/company/assurant"},{"company":"CAUCUS - The Association of Technology Acquisition Professonals","company_id":"caucus---the-association-of-technology-acquisition-professonals","location":null,"positions":[{"description":"Work with ICN to develop IT Procurement training for all areas of technology sourcing. Work with the advisory committee to develop the annual conference which is currently rated as best in class for the industry and IT Procurement. Vet Speakers and speak as required. Lead executive sessions for innovation and creative ways to transform IT Procurement as technology and business change.","duration":"Nov 2016 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Nov 2016","subtitle":"CAUCUS - The Association of Technology Acquisition Professonals","title":"Board Member"},{"description":"Lead the board in the development of Caucus training and documentation including the development of the theme of the annual conference. Vet all General and Keynote speakers. Ensure all yearly objectives are being met and assign subcommittees to complete work not related to the annual conference. Lead executive sessions for innovation and creative ways to transform IT Procurement as technology and businesses change.","duration":"Nov 2015 Oct 2016 1 year","duration_short":"1 year","end_date":"Oct 2016","start_date":"Nov 2015","subtitle":"CAUCUS - The Association of Technology Acquisition Professonals","title":"Chairman Of The Board"},{"description":"Work with the Chair of the board to develop the schedule for the conference. Work with ICN to develop IT Procurement training for all areas of technology sourcing. Work with the advisory committee to develop the annual conference which is currently rated as best in class for the industry and IT Procurement. Vet Speakers and speak as required. Lead executive sessions for innovation and creative ways to transform IT Procurement as technology and businesses change.","duration":"Nov 2014 Oct 2015 1 year","duration_short":"1 year","end_date":"Oct 2015","start_date":"Nov 2014","subtitle":"CAUCUS - The Association of Technology Acquisition Professonals","title":"Vice Chairman Of The Board"},{"description":"Work with ICN to develop IT Procurement training for all areas of technology sourcing. Work with the advisory committee to develop the annual conference which is currently rated as best in class for the industry and IT Procurement. Vet Speakers and speak as required. Lead executive sessions for innovation and creative ways to transform IT Procurement as technology and businesses change.","duration":"Nov 2013 Oct 2014 1 year","duration_short":"1 year","end_date":"Oct 2014","start_date":"Nov 2013","subtitle":"CAUCUS - The Association of Technology Acquisition Professonals","title":"Board Member"}],"url":"https://www.linkedin.com/company/caucus---the-association-of-technology-acquisition-professonals"},{"company":"St. Jude Medical","company_id":"st--jude-medical","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Led cross functional global teams in requirements based on sourcing methodologies for the procurement of Software, Hardware, Telephony and Professional Services.*Delivered $4M of financial impact and execution Negotiated pricing, business terms and conditions on Agreements with Suppliers to ensure timely delivery, risk avoidance and SLA’s. Identified, developed, documented and implemented Sourcing Policy and Procedures, enhanced SJM’s Procure to Pay Process, Contract Management Processes, Legal Guidelines, RF(x) Template and Process, and identified Software Asset Management efficiencies. Developed relationships within the Organization and Business Units to assist in Sourcing Strategies, Vendor Negotiations, Problem Resolution and overall Vendor Performance ManagementResolved Supplier performance issues, audits and compliance claims","duration":"Feb 2015 Nov 2015 10 months","duration_short":"10 months","end_date":"Nov 2015","start_date":"Feb 2015","subtitle":"St. Jude Medical","title":"IT Vendor Manager"}],"url":"https://www.linkedin.com/company/st--jude-medical"},{"company":"General Mills","company_id":"general-mills","location":"Minneapolis, Minnesota","positions":[{"description":"Led complex technology acquisitions that delivered $9M of financial impact (35% of team’s goal) in the last year of employment.Led all External Software Audits – resulting in avoidance of $20M+.Led all Corporate Acquisitions & Divestures as it relates to IT sourcing activities.Facilitate and manage the Request for Proposal (RFP) Process with budgets exceeding $20M.Implemented Business Continuity Planning for high risk Suppliers.Implemented a formalized Partnership Improvement Plan that successfully put Suppliers back on track and reduced business risks.Managed centralized budget of all IT Software/Hardware Maintenance Agreements, Subscriptions, SaaS and Hosting Agreements (Annual Spend $35M+ with YOY increase trending at 10%)Managed the IT Staff Augmentation Program - $17M","duration":"Nov 1999 Feb 2015 15 years 4 months","duration_short":"15 years 4 months","end_date":"Feb 2015","start_date":"Nov 1999","subtitle":"General Mills","title":"Associate Sourcing Manager"}],"url":"https://www.linkedin.com/company/general-mills"}]', '["Maureen Romero-Uluc “Jenny is an accomplished and versatile professional with 20 years of excellent record managing supplier relationships, generating efficiencies and increasing value. She has extensive experience on creating, managing and delivering objectives through effective teamwork, high energy and drive. Moreover, she is process driven with analytical background that facilitates her ability to execute strategies, staying relevant, and welcomes new incentives that will improve organization’s future, outlook and profits.”","Lisa Giuliano “Jennifer is a Certified Technology Procurement Executive (CTPE) and is at the top of her class! She has saved companies millions and millions of dollars over the years and has extensive experience working for multi-national corporations. She is a dedicated, loyal and extremely committed. She is on the CTPE board and I would HIGHLY recommend Jennifer, she is a major asset!”"]']### Assistant: The agent's job is to optimize value from suppliers, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in strategic sourcing and continuous improvement.
### Human: Agent: ['Kevin Young', '30 years server and network management in Information Technology. Specialties: Microsoft, EMC, Citrix, VMware, SolarWinds, HPE, Pure Storage, Rubrik', 'Senior System Administrator at Genesis Health System', 'Genesis Health System', '[{"company":"Genesis Health System","company_id":"genesis-health-system","industry":"Hospitals and Health Care","location":"","positions":[{"description":"- Microsoft Active Directory, Group Policy, WSUS, SCCM, DFS, and Server OS Management- SolarWinds Network Implementation and Management - EMC VMAX 10K/100K and VPLEX Implementation and Management- HPE MSA Implementation and Management- Brocade Fiber Channel Switch Management - VMware Cluster, Host, and Guest Implementation and Management- HP and Cisco UCS Hardware Implementation and Management - Citrix Virtualization Application Delivery- Trend Deep Security- SQL Server Implementation and Management- Pure Storage Implementation and Management- Rubrik Enterprise Backup and Azure Archive Implementation and Management","duration":"Feb 2001 - Present 20 years 7 months","duration_short":"20 years 7 months","end_date":"Present","start_date":"Feb 2001","subtitle":"Genesis Health System","title":"Senior System Administrator"}],"url":"https://www.linkedin.com/company/genesis-health-system"},{"company":"Roox Corp.","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2000 Jan 2001 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2001","start_date":"Jan 2000","subtitle":"Roox Corp.","title":"Network Administrator"}],"url":""},{"company":"The Galesburg Clinic PC","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 1993 Jan 2000 6 years 11 months","duration_short":"6 years 11 months","end_date":"Jan 2000","start_date":"Mar 1993","subtitle":"The Galesburg Clinic PC","title":"Network Administrator"}],"url":""}]', '["Greg Moeller “Kevin is very detail-oriented, quick to suggest solutions, and a go-getter while paying attention to company and department standards and processes.”","Brian Ingold “If you work with Kevin, then you are lucky indeed. Kevin is one of those rare IT people who doesn\'t just wear many hats. He is one that *has* many hats - and they all fit. Kevin is a coder who grasps and well understands the inner workings and designs of Enterprise-level software and infrastructure. He appears and performs equally well as a command-line admin, an enterprise systems architect, and a darn good R&D tech. To me, he seems to live, breathe, and love this work. Which makes him all the more valuable when he puts his teaching hat on, or his scripting hat on, or... when he\'s your co-worker.”"]'] User: ['Sristi Shrestha', 'Informatics/Data Analyst for Healthcare.', 'Informatics Analyst', 'Solutions 4 Community Health', '[{"company":"Solutions 4 Community Health","company_id":"solutions4communityhealth","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"Mar 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Solutions 4 Community Health","title":"Informatics Analyst"},{"description":"","duration":"Feb 2018 Mar 2021 3 years 2 months","duration_short":"3 years 2 months","end_date":"Mar 2021","start_date":"Feb 2018","subtitle":"Solutions 4 Community Health","title":"Jr. Informatics Analyst"}],"url":"https://www.linkedin.com/company/solutions4communityhealth"},{"company":"Sun River Health","company_id":"sunriverhealth","location":null,"positions":[{"description":"","duration":"Mar 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Sun River Health","title":"Informatics Analyst"},{"description":"","duration":"Feb 2018 Mar 2021 3 years 2 months","duration_short":"3 years 2 months","end_date":"Mar 2021","start_date":"Feb 2018","subtitle":"Sun River Health","title":"Jr. Informatics Analysts"}],"url":"https://www.linkedin.com/company/sunriverhealth"},{"company":"Marist College","company_id":"marist-college","location":null,"positions":[{"description":"- Fall 2016, Spring 2017, Spring 2018, Spring 2019The course covers data analysis using Advance Excel, Tableau and Weka.","duration":"Aug 2016 May 2019 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2019","start_date":"Aug 2016","subtitle":"Marist College","title":"Teaching Assistant - Analytics, 3-credits online MBA course"},{"description":"Technical Consultant (Dec 2015–May 2016)","duration":"Dec 2015 May 2017 1 year 6 months","duration_short":"1 year 6 months","end_date":"May 2017","start_date":"Dec 2015","subtitle":"Marist College","title":"Team Lead Quality Assurance, Web Services"}],"url":"https://www.linkedin.com/company/marist-college"},{"company":"Capita Tracing and Data Solutions","company_id":"capita","location":"London, United Kingdom","positions":[{"description":"","duration":"Feb 2013 Jan 2014 1 year","duration_short":"1 year","end_date":"Jan 2014","start_date":"Feb 2013","subtitle":"Capita Tracing and Data Solutions","title":"Claims Consultant"}],"url":"https://www.linkedin.com/company/capita"},{"company":"Shiva Ltd.","company_id":null,"location":"London Bridge, United Kingdom","positions":[{"description":"","duration":"Feb 2012 Nov 2012 10 months","duration_short":"10 months","end_date":"Nov 2012","start_date":"Feb 2012","subtitle":"Shiva Ltd.","title":"Personal Assistant/Adminstration"}],"url":""},{"company":"Progression IT Solutions","company_id":null,"location":"Nepal","positions":[{"description":"","duration":"Aug 2007 Aug 2009 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2009","start_date":"Aug 2007","subtitle":"Progression IT Solutions","title":"Junior System Analyst"}],"url":""},{"company":"Nepal Investment Bank Limited","company_id":"nepal-investment-bank-limited","location":"Darbar Marg, Kathmandu, Nepal","positions":[{"description":"","duration":"Aug 2006 Mar 2007 8 months","duration_short":"8 months","end_date":"Mar 2007","start_date":"Aug 2006","subtitle":"Nepal Investment Bank Limited","title":"IT Intern"}],"url":"https://www.linkedin.com/company/nepal-investment-bank-limited"}]', '["“Sristi is instrumental to the success of analytics at our company. Data integrity is of high importance to her. She handles every request with enthusiasm and each time we have worked together it has been a pleasure.”","“Sristi was employed in the office of Academic Technology/Web Services at Marist College as a Senior Technical Consultant. It is here she demonstrated her technical skills. In this position, Sristi bridged the gap between the Technical Consultants and the Supervisor where she detailed work plans and created properly documented programming code for her projects. I am pleased to say she is very capable of bringing a project full circle to completion. Sristi has taken a strong leadership position in the assignments our department has handed her, including a testing and documentation initiative for an upgrade to our campus learning management system, called Sakai. This initiative included quality assurance testing on over seven browsers, creating test cases, project flow, step by step documentation of the process, bug tracking and reporting back the outcomes. Ms. Shrestha also successfully managed a team of new graduate and undergraduate student workers in learning how to use Sakai, demonstrate customer service skills while assisting faculty members and provide weekly updates on team projects. Her involvement was instrumental in preparing these new hires to mature and develop within our office. Our office offers an outreach to faculty members called iTeam. This program supports the technology shy faculty and Sristi was able to shine supporting the adult learner while monitoring, and assisting, the other students on this project team. Sristi is organized and has proven she can work independently. She is able to effectively multitask and is always willing to offer her assistance. Sristi is a top performer and a great employee. I am very pleased to give her a recommendation for hire. ”"]']### Assistant: The agent's job is to provide technical support and system administration expertise, and today the agent is reaching out to the user to discuss a potential collaboration on optimizing data analytics processes in the healthcare industry.
### Human: Agent: ['Rodenna Biering', 'Experienced Business Support Analyst/Scrum with a demonstrated history of working in the Real Estate /Mortgage services industry. Skilled in Operations Management, Management, Business Process Improvement, Training, and Meeting Planning. Strong consulting professional with a Bachelor’s Degree in Business focusing Project Management from Waldorf University. SAFe 5 Certified Scrum Master.', 'USAA', 'USAA', '[{"company":"USAA","company_id":"usaa","industry":"Financial Services","location":"San Antonio, Texas","positions":[{"description":"","duration":"Jul 2016 - Present 5 years 6 months","duration_short":"5 years 6 months","end_date":"Present","start_date":"Jul 2016","subtitle":"USAA","title":"Business Support Analyst/Scrum Master"}],"url":"https://www.linkedin.com/company/usaa"},{"company":"Aerotek Inc.","company_id":"aerotek","location":"San Antonio, Texas Area","positions":[{"description":"Bank Supplier Governance Team: Writing procedures, data management, SharePoint AdministratorRisk Operations Reporting Team: Writing procedures for Risk Reporting, SharePoint Administrator, Data Management Bank Supplier Governance Team: Writing procedures, data management, SharePoint AdministratorRisk Operations Reporting Team: Writing procedures for Risk Reporting, SharePoint Administrator, Data Management","duration":"Jun 2015 Jun 2016 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2016","start_date":"Jun 2015","subtitle":"Aerotek Inc.","title":"Business Analyst/Data Analyst/ Contractor Consultant at USAA"}],"url":"https://www.linkedin.com/company/aerotek"},{"company":"TEKsystems","company_id":"teksystems","location":"San Antonio, Texas Area","positions":[{"description":"Consultant in the Business Integration Unit building a Cyber Security Response Team. Duties include data classification, incident response procedures and maintenance of the Cyber Security SharePoint site. Developing procedures for Incident Response and writing the handbook. Training on both classifying data, handling procedures of data, and responding to cyber security incidents. Consultant in the Business Integration Unit building a Cyber Security Response Team. Duties include data classification, incident response procedures and maintenance of the Cyber Security SharePoint site. Developing procedures for Incident Response and writing the handbook. Training on both classifying data, handling procedures of data, and responding to cyber security incidents.","duration":"Jul 2014 Dec 2014 6 months","duration_short":"6 months","end_date":"Dec 2014","start_date":"Jul 2014","subtitle":"TEKsystems","title":"Business Analyst/Data Analyst/Contractor Consultant at Tesoro"}],"url":"https://www.linkedin.com/company/teksystems"},{"company":"TEKsystems","company_id":"teksystems","location":"San Antonio, Texas Area","positions":[{"description":"Working on a start program - MX (member experience) Supplier Governance*Writing Policies and Procedures*Builing the SharePoint Collaboration site*Developing training materials for Service Delivery Evaluators, Contract Owners and Relationship Owners.*Development of project plan and implementation of this program Working on a start program - MX (member experience) Supplier Governance*Writing Policies and Procedures*Builing the SharePoint Collaboration site*Developing training materials for Service Delivery Evaluators, Contract Owners and Relationship Owners.*Development of project plan and implementation of this program","duration":"May 2013 May 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2014","start_date":"May 2013","subtitle":"TEKsystems","title":"Business Analyst at USAA"}],"url":"https://www.linkedin.com/company/teksystems"},{"company":"AMEC Environment & Infrastructure UK Limited","company_id":"amec-environment-&-infrastructure-uk-limited","location":"San Antonio, Texas Area","positions":[{"description":"","duration":"Jan 2011 May 2013 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2013","start_date":"Jan 2011","subtitle":"AMEC Environment & Infrastructure UK Limited","title":"Manager, Project Administration, Air Force Program"}],"url":"https://www.linkedin.com/company/amec-environment-&-infrastructure-uk-limited"},{"company":"Muscogee Nation Business Enterprise","company_id":"muscogee-nation-business-enterprise","location":"","positions":[{"description":"","duration":"Jun 2010 Dec 2010 7 months","duration_short":"7 months","end_date":"Dec 2010","start_date":"Jun 2010","subtitle":"Muscogee Nation Business Enterprise","title":"Technical Writer/Assistant"}],"url":"https://www.linkedin.com/company/muscogee-nation-business-enterprise"},{"company":"SpecPro Technical Services","company_id":null,"location":"","positions":[{"description":"Government Contractor with the Joint Theater Trauma System as an Executive Administrative Assistant to the Director, Deputy Chief of Programs and Operations, Deputy Chief of Clinical Operations and 6 Branch Chiefs. Duties include maintaining Outlook Calendars of key military officers, deputy director’s and branch chief’s appointments, meetings, conference calls/teleconferences and travel schedules; scheduling meetings and conferences which include reserving space; sending invitations; setting up the meeting space, video/computer equipment and other conferencing equipment to tearing down the set up making the space available for the next group. Making travel arrangements from national to international travel requiring country clearances as well as security clearances for classified meetings. Prepare Trauma Nurse Coordinators for deployment, to include the coordination of military travel orders, scheduling meetings, interviews, hotels rooms and rental cars, review clinical practical guidelines. Developed and wrote Training Manual. Assist in gathering data and resources, and writing articles for the Joint Trauma Theater Quarterly Newsletter. Designed and wrote informational pamphlets on the Joint Trauma Theater System and the Joint Trauma Registry System; coordinate through legal and security for general release.","duration":"Sep 2008 Jun 2010 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2010","start_date":"Sep 2008","subtitle":"SpecPro Technical Services","title":"Executive Administrative Assistant"}],"url":""},{"company":"ProComm - Associa","company_id":null,"location":"","positions":[{"description":"Manage a portfolio of 11 Home Owners Associations (HOA) including two Condominiums. Assisted HOA lawyer in writing documents such as By Laws, Architecture Committee Guidelines. Designed, wrote, and printed HOA Newsletters for the HOA’s. At the direction of the Board of Directors, provide services and perform duties of the Association and manages all aspects of the HOA Manage a portfolio of 11 Home Owners Associations (HOA) including two Condominiums. Assisted HOA lawyer in writing documents such as By Laws, Architecture Committee Guidelines. Designed, wrote, and printed HOA Newsletters for the HOA’s. At the direction of the Board of Directors, provide services and perform duties of the Association and manages all aspects of the HOA","duration":"Mar 2007 Sep 2008 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2008","start_date":"Mar 2007","subtitle":"ProComm - Associa","title":"Community Association Manager"}],"url":""}]', '["Corey Daughtrey “I worked directly with Rodenna for 6 months during her tenure with MNBE. I can honestly say…she is missed immensely! Rodenna possesses a superb ability to multi-task and rapidly devise solutions to problems. Her enthusiasm and “can-do” attitude resolved many issues with our multi-functional and geographically dispersed teams.”","Mary Jo Glunz-Bartz “I have known Rodenna for many years and have witnessed her professional growth in astounding leaps. She is resolute and a perfectionist when approaching any task or project – simple to complex. Her peers and superiors quickly learn that once she takes on a project they have little concern regarding its timely, thorough, and professional completion. Her friendly, yet professional demeanor is welcoming to all that she interacts with.”"]'] User: ['Lisa Majewski', 'I am a creative individual, with a technical mind, who utilizes past and present professional experience to ensure business process relationships accelerate.', 'Sr. Business Analyst', 'EXL', '[{"company":"EXL","company_id":"exl-service","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Oct 2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Oct 2018","subtitle":"EXL","title":"Sr. Business Analyst"},{"description":"","duration":"Jul 2017 Oct 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2018","start_date":"Jul 2017","subtitle":"EXL","title":"Business Analyst"},{"description":"","duration":"2013 Jul 2017 4 years","duration_short":"4 years","end_date":"Jul 2017","start_date":"2013","subtitle":"EXL","title":"Technical Marketing Specialist"},{"description":"","duration":"2006 2013 7 years","duration_short":"7 years","end_date":"2013","start_date":"2006","subtitle":"EXL","title":"Marketing Analyst"}],"url":"https://www.linkedin.com/company/exl-service"},{"company":"Infogroup","company_id":"infogroup","location":"Merriam, KS","positions":[{"description":"","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"Infogroup","title":"Database Administrator for Direct Media"}],"url":"https://www.linkedin.com/company/infogroup"},{"company":"Penton","company_id":"penton-media","location":null,"positions":[{"description":"","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"Penton","title":"List Rental Sales Associate for Primedia Business Direct"},{"description":"","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"Penton","title":"Quality Assurance Coordinator for Primedia Business Direct"}],"url":"https://www.linkedin.com/company/penton-media"}]', '["Jennifer Hughes “I go to Lisa when I need help understanding data, determining ROI of a campaign or for her SFDC expertise. Her knowledge of technology platforms, social media trends, email marketing, systematic cloud storage, and exporting actionable data is invaluable. If I have a technology problem I can’t figure out on my own, I call Lisa. She’s also creative, strategic, direct, and fun to work with!”","Kim Graham “Lisa is the most action oriented person I know. Her enthusiasm for her fellow associates and her responsibilities are infectious. Her understanding of systems is invaluable and she helps our organization\'s efficiencies. She gets things done is the best way I know to describe it.”"]']### Assistant: The agent's job is to provide business process support and analysis, while the user is reaching out to the agent because they need assistance in understanding data and determining the ROI of a campaign.
### Human: Agent: ['Christine D. Chojnicki', 'ERP Consulting, Software Quality Assurance Thought Leader, Hybrid Cloud, Scrum Master, Trouble-Shooter & Problem Solver, Software Product Delivery, Project Management, Non-Profit Executive/Leader and Think Tank,', 'Leader who delivers results and effectively builds culturally-diverse teams to new levels of successes.', 'PNC', '[{"company":"PNC","company_id":"pnc-bank","industry":"Financial Services","location":"Greater Pittsburgh Area","positions":[{"description":"Portfolio/Delivery Lead for Digital Written Communications products within the Agile Testing Center of Excellence (TCoE) for one of the largest National Banks. Key Contributions:1. Portfolio/Project Delivery lead for over 144+ 2018 projects that were delivered on time and within budget with no 2018 production incidents.2. Turned an unsuccesful Onshore/Offshore team around in a 6 month timeframe to one that delivers projects on time and within budget.3. Managed the team\'s Agile testing for a successful hybrid cloud solution/SaaS SmartCOMM implementation.4. Led our Agile Portfolio to convert manual QA testing to automated testing via QFaaS and Selenium.5. Event Chairperson for the PNC Military Employee Business Resource Group. Engaged in a very successful speaking event for PNC veterans and Gold Star Families for Memorial Day.6. Mentored/coached newer PNC professionals via the PNC Mentoring Program.7. Volunteered in PNC\'s Young Inovator\'s Code for a Cause, API Fest, and DevOps Days.","duration":"Oct 2017 - Present 3 years 11 months","duration_short":"3 years 11 months","end_date":"Present","start_date":"Oct 2017","subtitle":"PNC","title":"Assistant Vice President/QA Specialist Senior/ Portfolio/Delivery Lead"}],"url":"https://www.linkedin.com/company/pnc-bank"},{"company":"CFA, Inc. (An American Legion Nonprofit Organization)","company_id":null,"location":"United States","positions":[{"description":"Board of Directors Advisory Member elected and serving as a trusted advisor, providing mission-based leadership and strategic governance. Engaging in the approvals of the annual budget, audit reports and material business decisions as well as meeting all legal and fiduciary responsibilities. Partnering with other board members to ensure board resolutions are carried out. Serving on committees or task forces and taking on special assignments. Board of Directors Advisory Member elected and serving as a trusted advisor, providing mission-based leadership and strategic governance. Engaging in the approvals of the annual budget, audit reports and material business decisions as well as meeting all legal and fiduciary responsibilities. Partnering with other board members to ensure board resolutions are carried out. Serving on committees or task forces and taking on special assignments.","duration":"Jul 2012 - Present 9 years 2 months","duration_short":"9 years 2 months","end_date":"Present","start_date":"Jul 2012","subtitle":"CFA, Inc. (An American Legion Nonprofit Organization)","title":"National Board of Directors Advisory Member"}],"url":""},{"company":"Hudson","company_id":"hudson-global","location":"Greensboro/Winston-Salem, North Carolina Area","positions":[{"description":"Senior Agile Software Quality Assurance and PeopleSoft Manager who collaborated with the Project Management Office in a DevOps framework. Led a large national project team through a multi-year financial project that comprised of 86 upstream financial pipelines into 5 new systems, included a PeopleSoft 9.1 General Ledger implementation, a new data integration hub, data warehouse, and 91 downstream systems. Provided multiple test estimations, approaches, direct multiple quality strategies that include virtualization and automation, wrote and implemented plans, instructed project team members the benefits of reusable test assets, and directed defect management strategies. Partnered with Zenergy Technologies to introduce Agile to the project team. Key Contributions:1. Coached, mentored, advised, and directed the project team on software quality assurance testing methodologies, strategies, continuous process improvements, HP Quality Center of Excellencebest practices, and mitigation processes. Steered the project team to successes.2. Devised and engaged governance for a quality assurance training program; requirements inception to defect management as well as provided PMO and Key stakeholders level Dashboard reporting. 3. Formulated and implemented best practices methodologies regarding requirements, test scenario, requirements traceability matrixes, and modular script writing practices for reusable testing assets.","duration":"Jan 2011 Aug 2011 8 months","duration_short":"8 months","end_date":"Aug 2011","start_date":"Jan 2011","subtitle":"Hudson","title":"Senior Agile Software Quality Assurance and Certified PeopleSoft Manager"}],"url":"https://www.linkedin.com/company/hudson-global"},{"company":"The Bank of New York Mellon","company_id":"bny-mellon","location":"Greater Pittsburgh Area","positions":[{"description":"Assistant Vice President / Senior Associate that directed manual testing processes for Electronic Traded Funds (ETFs) Corporate Actions product for the U.S. as well as Europe, Middle East, and Asia (EMEA) teams within Asset Servicing Business Process Services in New York and Pittsburgh. Managed Team’s writing of the Test Strategies, Test Approaches, and approval processes. Directed the Defect Management and Test Management via the HP Quality Center 10.x for these major international agile projects.","duration":"Jul 2010 Jan 2011 7 months","duration_short":"7 months","end_date":"Jan 2011","start_date":"Jul 2010","subtitle":"The Bank of New York Mellon","title":"Senior Associate (Formerly Assistant Vice President)"}],"url":"https://www.linkedin.com/company/bny-mellon"},{"company":"Kforce Technology Staffing","company_id":"kforce","location":"Greater Pittsburgh Area","positions":[{"description":"","duration":"Dec 2008 Aug 2009 9 months","duration_short":"9 months","end_date":"Aug 2009","start_date":"Dec 2008","subtitle":"Kforce Technology Staffing","title":"KIT Solutions, LLC Software QA Manager/Team Lead"}],"url":"https://www.linkedin.com/company/kforce"},{"company":"AmerisourceBergen","company_id":"amerisourcebergen","location":"Greater Pittsburgh Area","positions":[{"description":"","duration":"Mar 2006 Mar 2008 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2008","start_date":"Mar 2006","subtitle":"AmerisourceBergen","title":"Product Quality Assurance Engineer IV (QA Management)"}],"url":"https://www.linkedin.com/company/amerisourcebergen"},{"company":"Coventry Health Care","company_id":"coventry-health-care","location":"Greater Pittsburgh Area","positions":[{"description":"","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"Coventry Health Care","title":"Senior Business Analyst/QA Lead"}],"url":"https://www.linkedin.com/company/coventry-health-care"},{"company":"Prequel Solutions, LLC","company_id":null,"location":"Greater Pittsburgh Area","positions":[{"description":"","duration":"2004 2004 less than a year","duration_short":"less than a year","end_date":"2004","start_date":"2004","subtitle":"Prequel Solutions, LLC","title":"Quality Assurance Specialist"}],"url":""},{"company":"Fujitsu Consulting Limited Previously Rapidigm India Limited","company_id":"fujitsu-consulting-limited-previously-rapidigm-india-limited","location":"National","positions":[{"description":"Senior PeopleSoft National Consultant. Clients included Verizon Wireless and Waste Management International Senior PeopleSoft National Consultant. Clients included Verizon Wireless and Waste Management International","duration":"2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"2000","subtitle":"Fujitsu Consulting Limited Previously Rapidigm India Limited","title":"Senior Certified PeopleSoft Consultant"}],"url":"https://www.linkedin.com/company/fujitsu-consulting-limited-previously-rapidigm-india-limited"}]', '["Janet Snyder “September 25, 2015 TO WHOM IT MAY CONCERN: This is a Letter of Recommendation for Christine D. Chojnicki, Information Technology Consultant. Chris has been a Guest Presenter on two Society of Military Widows Legislative Conference Calls on the topic of Cyber Security - regarding credit card and phone security - and plans a future presentation on Disaster Recovery for a Survivor. Due to her experience in Information Technology for 25 years, along with a financial background, Chris has great expertise in business matters. As a military widow herself, Chris has been compassionate in assisting other military widows and widowers. She has stimulated a lot of questions and interest, so that we do not become victims of various scams and fraud. I have personally been impressed with the business ethics and knowledge that Christine D. Chojnicki possesses. She has impeccable character. Sincerely, Janet Snyder President-Elect, Legislative Chair, Society of Military Widows 5160 Indian River Dr. #341 Las Vegas, NV 89103-7453 (702) 227-6566 groundhog71@gmail.com”","amit kapil “I have had the opportunity to work with Christine on a project, she acted as the lead software quality assurance engineer. She is a detail oriented QA analyst and a great team lead, her innovative ideas gives the new direction to the QA process. Her experience was a great resource in both directing individual testing effort as well as managing the overall software quality process. Christine\'s enthusiasm makes her an asset to any project or team that she joins.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide software quality assurance consulting services. Today, the agent is reaching out to the user because they need to discuss potential collaboration on improving quality control processes in the user's production line.
### Human: Agent: ['Joe Herman', "I have 6 years experience as an acoustic engineer, however, I have a total of 19 years experience working on development teams for consumer and professional audio products at Bose Corporation. This includes working closely with mechanical/electrical/DSP engineers, product management and marketing/sales teams, and interfacing with manufacturing and quality groups. In my acoustic engineering role, I've spent the last 6 years working on product development teams. My duties included developing, modeling and building loudspeaker prototypes, acoustic measurements, power and thermal testing, EQ development and DSP settings, demos for management and dealers, and general lab improvements/equipment orders. My favorite projects to work on so far have been the products marketed to musicians. This is where my professional work and personal interests intersect. As a musician, I love researching, buying, and playing with new products, so I know what I'd be looking for in the products I help develop. I feel lucky to have been the acoustic lead for the Bose S1 Pro, as well as support other projects such as the L1 and F1 product lines. I enjoy spending my free time with my family and playing music, specifically bass and synthesizers. I also like to keep myself busy with projects and learning new skills... woodworking, home improvement/repair, audio production, modifying musical instruments/equipment, courses via LinkedIn Learning, and more. Moving forward, I'd like to continue working on the development of interesting/fun products.", 'Acoustic Engineer/Product Developer/Quality Engineer with a passion for acoustic and electronic products. Looking to continue working in this field either as an engineer or other related function.', 'Columbia Tech', '[{"company":"Columbia Tech","company_id":"columbia-tech","industry":"Appliances, Electrical, and Electronics Manufacturing","location":"Westborough, Massachusetts, United States","positions":[{"description":"","duration":"May 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"May 2022","subtitle":"Columbia Tech","title":"Quality Engineer"}],"url":"https://www.linkedin.com/company/columbia-tech"},{"company":"Bose Corporation","company_id":"bose-corporation","location":null,"positions":[{"description":"Lead acoustical engineer for the development of the S1 Pro and MSA12X products; Supported the development of F1, F1 Sub, F1 Passive, L1 family, DesignMax family, and ShowMatch family.-Performed standard acoustic measurements/tests and processed data:Polar & H/V measurements, Impedance, excursion, frequency response, ground plane, SPL, plane wave tube, Klippel, power tests, thermal tests, etc.-Designed and built ported enclosures for prototypes.-Performed DSP tuning work - including EQ creation, crossovers, limiters, etc.-Set limiters for The O2 arena in London:Optimized limiters and EQ settings for the arena’s Crown amplifiers to help maximize output/performance - This was done remotely using amplifiers supplied by the arena, and solved the SPL performance issues they were having.-Worked closely with product line managers to make sure product met or exceeded expectations.-Created product demos for development team, management, and marketing events to show that projects were on track to meet/exceed expectations, and \'wow\' dealers/reviewers to get them excited for new products.-Worked with joint design contract manufacturers in China and more recently Czech Republic.","duration":"Jun 2014 Jun 2020 6 years 1 month","duration_short":"6 years 1 month","end_date":"Jun 2020","start_date":"Jun 2014","subtitle":"Bose Corporation","title":"Acoustical Engineer - Bose Professional Systems Division"},{"description":"-Set up and oversee quality audits of finished goods, the findings are fed back to the suppliers and manufacturing location for quality improvement.-Performed field failure analysis to find root cause. Then worked with design engineers, manufacturing, and suppliers to correct the issues.-Managed 1 technician directly and provided work direction for other technicians to make sure all tasks are done in an efficient and timely manner.-New Product Quality Engineer (since 2010) – Pro Systems Division and Headsets group-Worked with project teams to ensure product quality at launch by designing/performing early audits, reviewing control plans, and identifying critical areas for possible issues.-Monitored product quality in the field after launch. Any failures are analyzed to root cause and corrective actions are put in place by working with the design, manufacturing, and supplier groups.","duration":"May 2001 May 2014 13 years 1 month","duration_short":"13 years 1 month","end_date":"May 2014","start_date":"May 2001","subtitle":"Bose Corporation","title":"Quality Engineer"}],"url":"https://www.linkedin.com/company/bose-corporation"}]', '["LinkedIn User “Joe has a broad range of experience as an acoustic engineer and is passionate about audio and learning new skills. Joe has expertise in loudspeaker simulation, building and refining prototypes, validation testing, and making acoustic measurements. He works well with product management to align on performance targets and system tuning. He also works well as a team player and has a can-do attitude to support what is needed to bring a product to market. ”","Dave Ostrer “Joe is a detailed oriented engineer, and a valued member of the product team. His work is accurate, timely and cost effective. He is an asset to the teams he works with. ”"]'] User: ['Ryan Welti', 'A dynamic and naturally curious consultant who approaches both business and life with an empathetic perspective. Skilled in change management and project coordination with experience in stakeholder engagement and strategic planning.', 'Business Advisory Consultant at Slalom', 'Slalom', '[{"company":"Slalom","company_id":"slalom-consulting","industry":"Business Consulting and Services","location":"San Francisco, California, United States","positions":[{"description":"","duration":"Jun 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Slalom","title":"Consultant, Business Advisory Services"}],"url":"https://www.linkedin.com/company/slalom-consulting"},{"company":"Capgemini Invent","company_id":"capgemini-invent","location":null,"positions":[{"description":"","duration":"Jan 2020 Jun 2021 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2021","start_date":"Jan 2020","subtitle":"Capgemini Invent","title":"Senior Consultant"},{"description":"","duration":"Aug 2018 Dec 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2019","start_date":"Aug 2018","subtitle":"Capgemini Invent","title":"Consultant"}],"url":"https://www.linkedin.com/company/capgemini-invent"},{"company":"Advance Realty Investors","company_id":"advance-realty-development","location":"Bridgewater, New Jersey","positions":[{"description":"","duration":"May 2017 Jul 2017 3 months","duration_short":"3 months","end_date":"Jul 2017","start_date":"May 2017","subtitle":"Advance Realty Investors","title":"Analyst"}],"url":"https://www.linkedin.com/company/advance-realty-development"}]', '["Xerxes Phiroze Kutar “I was fortunate to work with Ryan in her first project. I was impressed by her ability to handle any situation calmly and patiently. She took keen interest in implementing continuous service improvements and that resulted in benefits for the client and was much appreciated. Ryan was hard working , thorough, self reliant analytical and team oriented and that made her a Must Have in any team. Her strong communication and client facing skills were an added advantage. I wish her all the very best in her future endeavors and she will excel wherever she goes.”","Samira H. Diallo “I work with Ryan in WomenLEAD, a Capgemini North America Gender Balance Employee Resource Group. As a national lead, I have had the pleasure of seeing Ryan transition from member to local lead where she continues to grow into a confident, and engaged leader. She has proven to be enthusiastic, organized and resourceful. I can confidently say when Ryan puts her mind to something, she goes for it with persistence and poise. She is an excellent addition to the team.”"]']### Assistant: The agent's job is to work as an Acoustic Engineer/Product Developer/Quality Engineer, and today, the agent is reaching out to the user because they need assistance with stakeholder engagement and strategic planning for a new audio product.
### Human: Agent: ['Alisa Poncher, MIRM, CSP', "New Home Sales and Training is my passion. I've been involved in this industry for over 20 years and love what I do. Watching the growth and success of those that work with me gives me such satisfaction. I believe in leading by example and being a coach and a mentor. I’ve been blessed to be a speaker/instructor at the International Builder Show.I earned a BS in Business Administration, hold a CO State Real Estate License, and have earned multiple designations including the Certified New Home Sales Professional (CSP), Certified Negotiation Expert Designation (CNE), and Masters in Residential Marketing (MIRM). I also have taken many sales training classes. I am honored to have been selected to be part of the highly respected and sought after Jeff Shore National Sales Leadership Roundtable and continue to value the relationships and mentorship that resulted. Some of my key attributes include the following:Sales training and coachingDevelopment, training and management of a National Online Sales ProgramStrong leadership and management skillsStrategically working with multiple department heads to achieve sales driven resultsAnalyze sales success drivers and conversions to achieve resultsRealtor RelationsEffective Sales MeetingsOversee Inside Sales Teams & Home Buyers Assistance ProgramSales Management DevelopmentStrategic Opening of New Communities utilizing Product PrescriptionsStrategic planning, goal setting and execution of goalsAccolades:National Gold Sales Manager of the Year (NAHB/SMC) - January 2015MAME Winner - Director of Sales 2012National SMC of the Year 2013, 2014, 2015, 2017, and 2018 (Board Member)Multiple Million Dollar Sales Awards thru the National HBADesignations/Licenses:Colorado Licensed Real Estate Broker/Employing BrokerMIRM (Masters in Residential Marketing) CSP (Certified Sales Professional)CNE (Certified Negotiation Expert)CMP (Certified Marketing Professional)Certified by the NAHB to teach the following accredited classes:MIRM CSP", 'National Director of Internet Sales at Taylor Morrison l MIRM l CSP l National Sales Professional of the Year l Sales Trainer l NAHB approved Instructor', 'Taylor Morrison', '[{"company":"Taylor Morrison","company_id":"taylor-morrison","industry":"Leasing Real Estate","location":"","positions":[{"description":"","duration":"Feb 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Taylor Morrison","title":"National Director of Internet Sales"}],"url":"https://www.linkedin.com/company/taylor-morrison"},{"company":"William Lyon Homes","company_id":"william-lyon-homes","location":"","positions":[{"description":"Worked with the IT Integration Team to develop and implement a new CRM System. Developed all necessary training documentation including training manuals and instructional videos. Provided all training on the new system to the full sales teams, sales leadership, and anybody else who needed to utilize the system. Created a new sales training program that could be utilized across all divisions and provided full training support for all our sales teams.Worked to create and implement a new Online Sales Program for our company. Helped the divisions with hiring their online sales teams and provided monthly training for the online sales team as well as management support for this role.Worked with Division Leadership to help provide support where needed.","duration":"Jan 2017 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"Jan 2017","subtitle":"William Lyon Homes","title":"Director of Training and Implementation"}],"url":"https://www.linkedin.com/company/william-lyon-homes"},{"company":"Mountain Vista Holdings, LLC","company_id":"elacora","location":"Lone Tree, CO","positions":[{"description":"Since joining the Mountain Vista Holdings team we have had great sales success. Our sales team has been honored with multiple Million Dollar a Month Awards through the Sales and Marketing Council. It has been an honor to work with a such a great team of professionals. We have improved our daily focus as a team and continue to see the positive results of such. Since joining the Mountain Vista Holdings team we have had great sales success. Our sales team has been honored with multiple Million Dollar a Month Awards through the Sales and Marketing Council. It has been an honor to work with a such a great team of professionals. We have improved our daily focus as a team and continue to see the positive results of such.","duration":"Jan 2016 Jan 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2017","start_date":"Jan 2016","subtitle":"Mountain Vista Holdings, LLC","title":"Vice President of Sales and Marketing"}],"url":"https://www.linkedin.com/company/elacora"},{"company":"Standard Pacific Homes","company_id":"standard-pacific-homes","location":"Greater Denver Area","positions":[{"description":"","duration":"Apr 2015 Oct 2015 7 months","duration_short":"7 months","end_date":"Oct 2015","start_date":"Apr 2015","subtitle":"Standard Pacific Homes","title":"Vice President Sales and Marketing"}],"url":"https://www.linkedin.com/company/standard-pacific-homes"},{"company":"Oakwood Homes","company_id":"oakwood-homes","location":"Greater Denver Area","positions":[{"description":"Responsibilities include overseeing 4 Regional Sales Managers, our Inside Sales Department, our Home Buyers Club, and 20+ sales counselors. In addition, developed a new and updated training program for all sales counselors including a sales training \\"boot camp\\" that has been utilized in new divisions. Instrumental in decisions involving new communities including product and pricing. Responsible for weekly lender meeting to insure closing goals are hit and running our Preferred Lender and List Assist Realtor Programs. In addition, was responsible for doing yearly budgets with monthly accountability reviews. Worked directly with lead architect to select model homes and with the Interior Design Company on model selections. Worked towards improving margins through multiple efforts including simplification of options, option pricing, and sat on a profit improvement committee.","duration":"Jun 2001 Apr 2015 13 years 11 months","duration_short":"13 years 11 months","end_date":"Apr 2015","start_date":"Jun 2001","subtitle":"Oakwood Homes","title":"Director of Sales - Oakwood Homes"}],"url":"https://www.linkedin.com/company/oakwood-homes"},{"company":"Keller Williams Real Estate","company_id":"keller-willaims","location":"Lone Tree, CO","positions":[{"description":"Keller Williams is where I started my career is sales. I learned the importance of providing my customers the best possible experience in order to develop relations and resulting referral business. During this time frame I was awarded Keller Williams Rookie Agent of the year award for the Park Meadows Branch. Keller Williams is where I started my career is sales. I learned the importance of providing my customers the best possible experience in order to develop relations and resulting referral business. During this time frame I was awarded Keller Williams Rookie Agent of the year award for the Park Meadows Branch.","duration":"Aug 1999 Jun 2001 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2001","start_date":"Aug 1999","subtitle":"Keller Williams Real Estate","title":"Realtor"}],"url":"https://www.linkedin.com/company/keller-willaims"},{"company":"East Denver Pulmonary and Critical Care Assoc","company_id":null,"location":"Greater Denver Area","positions":[{"description":"I was responsible for the scheduling of appointments, procedures and surgeries for 2 pulmonary and critical care physicians. I was detailed oriented and responsible for all medical transcription. I had direct contact with patients as well. In addition, I worked directly with the various departments and labs at Rose Medical Center. I was also directly involved with the Diagnostic Sleep Lab as well as the oxygen companies and pharmaceutical companies. This position allowed me to master my customer service skills as well as my focus on details.","duration":"1990 2000 10 years","duration_short":"10 years","end_date":"2000","start_date":"1990","subtitle":"East Denver Pulmonary and Critical Care Assoc","title":"Administrative Assistant"}],"url":""}]', '["Damian Story “I\'ve really enjoyed working with Alisa Poncher over the years. Alisa is always positive, quick to call out negativity, and always looking for a better way to approach her business. She cares about people, her work, and successfully implementing tasks to be in alignment with the company mission. She always brings a high level of dedication, enthusiasm, and commitment to excellence. ”","Patty Mote “During the short time I had the privilege of working with Alisa, I saw her passion and dedication in everything she does. There is a difference between a manager and a leader. Alisa leads by example providing encouragement, enthusiasm, integrity and respect for those around her. She has excellent leadership skills along with an optimistic winning attitude. She is great at communicating and you can always count on her to get the job done. Alisa is truly a team player and an asset to any company. ”"]'] User: ['Brian Mills', 'Highly experienced within the oil, gas and construction industries. I strive to achieve the highest standards and pride myself on continuing to seek out training and education to stay on top of technology, techniques and regulatory changes. I have completed DOT inspections both as an operator and regulator for all Parts of 190 - 199. I have also spent countless days in the field on everything from large scale construction to small scale O&M work. I am fluent with both the regulatory aspects and operation aspects of operating and maintaining a pipeline system.', 'Pipeline Engineer', "Brian's Home Improvement & Repair", '[{"company":"Brian\'s Home Improvement & Repair","company_id":null,"location":"Metamora, Illinois, United States","positions":[{"description":"Design & construct custom residential kitchen and bathroom solutions.Work closely with client to fully understand all desires to ensure 100% satisfaction. Design & construct custom residential kitchen and bathroom solutions.Work closely with client to fully understand all desires to ensure 100% satisfaction.","duration":"Mar 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Mar 2021","subtitle":"Brian\'s Home Improvement & Repair","title":"President"}],"url":""},{"company":"Illinois Commerce Commission","company_id":"illinois-commerce-commission","location":"","positions":[{"description":"Served as inspection lead for in excess of 250 Pipeline Safety audits with a focus on transmission for the State of Illinois. Reviewed and determined compliance of Transmission Pipeline Integrity Management programs. Directed inspection of pipeline construction for transmission pipeline projects, including, but not limited to, design, procedures/specifications, materials, bending, welding, non-destructive examination, and pressure testing.Carried out maximum allowable operating pressure (MAOP) review of transmission pipelines.","duration":"Jul 2018 Jun 2021 3 years","duration_short":"3 years","end_date":"Jun 2021","start_date":"Jul 2018","subtitle":"Illinois Commerce Commission","title":"Pipeline Safety Analyst III"}],"url":"https://www.linkedin.com/company/illinois-commerce-commission"},{"company":"DTE Energy Bluestone Gathering","company_id":"dte-energy","location":"New Milford, PA","positions":[{"description":"Oversaw all aspects of pipeline compliance for the DTE Bluestone pipeline system. Provided consultation to managment, engineering, and pipeline construction for matters related to Pipeline Safety during a multi-million dollar expansion initiative. Developed all new construction specifications in accordance with current and upcoming Regulations.Acted as the single point of contact between DTE Bluestone and all regulatory agencies. Conducted field inspections to ensure compliance of all O&M and new construction standards/procedures. Conducted training for all pertinent O&M standards/procedures, construction specifications, ensured OQ training and program requirements are up to date with respect to new regulations and practices. Supported all aspects of corrosion control for the DTE Bluestone system.Conducted annual reviews of O&M Manuals, along with being responsible for revising, rolling out, and training on all revisions.","duration":"Mar 2016 Mar 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2018","start_date":"Mar 2016","subtitle":"DTE Energy Bluestone Gathering","title":"Senior Codes & Compliance Engineer"}],"url":"https://www.linkedin.com/company/dte-energy"},{"company":"Enbridge Pipelines Inc.","company_id":"enbridge","location":null,"positions":[{"description":"Achieved results in numerous complex projects utilizing both my construction and regulatory skills in order to attain a successful and compliant status.Conveyed technical expertise to all new construction pipeline projects such as Flanagan South Pipeline (600 miles), Line 10 Replacement (22 miles), SAX Pipeline Project (168 miles), Line 3 Replacement (1,031 miles), and Sandpiper Pipeline (616 miles).Directed the development of welding and construction specifications to be utilized in a $44B pipeline growth initiative with diameters ranging from 24-48″.Developed computer-based training in order to comply with Part 195 of all construction inspection personnel. Reviewed and recommended actions to deviation requests and conducted design and constructability reviews for all projects in excess of $10M.Provided resolution to documentation deficiencies by developing electronic field data collection programs.Provided resolution to construction quality matters.","duration":"Jul 2014 Nov 2015 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2015","start_date":"Jul 2014","subtitle":"Enbridge Pipelines Inc.","title":"Construction Engineer Specialist"},{"description":"Developed 2 company-wide (construction and operations) processes to determine areas of non-compliance and worked with various departments to resolve related findings.Directed all interactions and data collection between Canadian Emergency & Security Management personnel and the Canadian National Energy Board during the 2014 system wide audit.Ensured company compliance throughout U.S. and Canada by conducting internal reviews and creating recommendations to various entities as a result of enforcement actions from PHMSA and the NEB. Delivered consultation to various departments and provided technical recommendations for all aspects of the Operations and Maintenance Manual. Identified at risk exposed piping and worked with various departments on data collection and remediation.Authored responses to regulatory enforcement letters and information requests.Mentored inexperienced personnel and trained them to understand the Pipeline Safety Regulations","duration":"Jun 2012 Jul 2014 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jul 2014","start_date":"Jun 2012","subtitle":"Enbridge Pipelines Inc.","title":"Compliance Engineer"}],"url":"https://www.linkedin.com/company/enbridge"},{"company":"State of Michigan","company_id":"migovernment","location":null,"positions":[{"description":"Delivered regulatory enforcement of Michigan Gas Safety Standard for the entire portion of southeast Michigan.Ensured compliant results during numerous complex natural gas construction projects.Led 500+ natural gas Pipeline Safety inspections involving intrastate and interstate pipelinesDirected 25+ pipeline failure investigations involving third party damages, operator error, ruptures, explosions, fatalities, hospitalizations, and injuries; represented the State of Michigan as SME during legal proceedings.Performed complex reviews of utilities to ensure compliance with design, construction, operation, maintenance, and emergency standards and procedures.Oversaw evaluation of Public Awareness and Damage Prevention programs, Operator Qualification programs, and Distribution and Transmission Pipeline Integrity Management programs.","duration":"Jun 2007 Jun 2012 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jun 2012","start_date":"Jun 2007","subtitle":"State of Michigan","title":"Gas Safety Engineer"},{"description":"Oversaw $9M “Other Technologies” division of the “Low Income Energy Efficiency Fund” which funded renewable energy projects.Completed field construction assessments in order to ensure funding was being utilized in accordance with State of Michigan requirements.Directed a project for the development of “Michigan’s 21st Century Energy Plan”; analyzed wind data from airports throughout Michigan for translation into potential wind power production; helped propel state into leading class renewable energy producer.Worked with a team of energy professionals to organize, author, and put into place Michigan\'s Renewable Energy Portfolio and Net Metering Standard.","duration":"May 2005 Jun 2007 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jun 2007","start_date":"May 2005","subtitle":"State of Michigan","title":"Public Utilities Engineer"}],"url":"https://www.linkedin.com/company/migovernment"},{"company":"Mills Re-Construction","company_id":null,"location":"Port Huron and Redford, Michigan","positions":[{"description":"Successful business owner of construction company with focus on purchasing, remodeling, and selling single and multi-family homes in the State of MichiganNegotiated, authored, and administered construction contracts outlining construction work to be completed, timelines, and costs; managed budgets and completion targets in order to obtain a profitMaintained contractor accountability for written estimates, quality workmanship, and timely project completion Successful business owner of construction company with focus on purchasing, remodeling, and selling single and multi-family homes in the State of MichiganNegotiated, authored, and administered construction contracts outlining construction work to be completed, timelines, and costs; managed budgets and completion targets in order to obtain a profitMaintained contractor accountability for written estimates, quality workmanship, and timely project completion","duration":"May 1992 Jan 2005 12 years 9 months","duration_short":"12 years 9 months","end_date":"Jan 2005","start_date":"May 1992","subtitle":"Mills Re-Construction","title":"Business Owner"}],"url":""}]', '["Chris Boyd “Brian is a very detail oriented and driven individual. His knowledge level in the oil and gas pipeline industry is extensive and diverse. I worked with Brian on specification revisions within Enbridge and his help was of great value. I would recommend Brian to anyone looking for a knowledgeable, safety oriented leader as someone that brings great value to any organization he is involved with.”","Colby Burks “I had the opportunity to work closely with Brian and the Construction Services team within Enbridge in pursuit of inspection and construction management solutions and innovations. Brian is an excellent collaborator and provides great insight into the safety, construction and operational aspects of pipelines. His experience as an Energy Regulator as well as an Operator gives him a unique and balanced approach to project execution. Based on my experience with Brian I believe he will be a fantastic asset to any organization. ”"]']### Assistant: The agent's job is to provide consultation and technical expertise in pipeline safety and compliance, and today the user is reaching out to the agent because they need guidance on regulatory changes and best practices in operating and maintaining a pipeline system.
### Human: Agent: ['Stover Harger Jr, DC', 'Specialties: Education, Chiropractic, Nutritional/Business Consultant, Medical Hypnotherapy, Sports Injuries, Fitness Counseling, General health issues', 'Educator/Doctor of Chiropractic', 'Vitality Life - Indep. Assoc. Univera', '[{"company":"Vitality Life - Indep. Assoc. Univera","company_id":null,"location":"Salem, Oregon","positions":[{"description":"","duration":"Jan 2012 - Present 9 years 9 months","duration_short":"9 years 9 months","end_date":"Present","start_date":"Jan 2012","subtitle":"Vitality Life - Indep. Assoc. Univera","title":"Owner"}],"url":""},{"company":"Vitality Life","company_id":"vitality-for-life","location":"Worldwide","positions":[{"description":"Research based, Phytonutritional Health Product Consultant/Sales/Business OpportunitiesOwner company: VITALITY LIFE http://www.univera.com/doctorhargerhttp://www.metabolicpower.com/1431749Univera Corporation -----Independent Associate/Consultant--------- Health / Business and Personal Financial Opportunities Research based, Phytonutritional Health Product Consultant/Sales/Business OpportunitiesOwner company: VITALITY LIFE http://www.univera.com/doctorhargerhttp://www.metabolicpower.com/1431749Univera Corporation -----Independent Associate/Consultant--------- Health / Business and Personal Financial Opportunities","duration":"Jan 2012 - Present 9 years 9 months","duration_short":"9 years 9 months","end_date":"Present","start_date":"Jan 2012","subtitle":"Vitality Life","title":"OWNER"}],"url":"https://www.linkedin.com/company/vitality-for-life"},{"company":"Heppner Chiropractic","company_id":"heppner-chiropractic","location":"Salem, Oregon","positions":[{"description":"","duration":"Oct 2013 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"Oct 2013","subtitle":"Heppner Chiropractic","title":"Associate Chiropractor"}],"url":"https://www.linkedin.com/company/heppner-chiropractic"},{"company":"Pacific Northwest Chiropractic Clinic","company_id":null,"location":"5 E 24th Avenue, Suite 1, Eugene, Oregon 97405","positions":[{"description":"Sole proprietor of my chiropractic and medical hypnotherapy clinic. Offering low cost but experienced health care. Sole proprietor of my chiropractic and medical hypnotherapy clinic. Offering low cost but experienced health care.","duration":"Jul 2011 Sep 2012 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2012","start_date":"Jul 2011","subtitle":"Pacific Northwest Chiropractic Clinic","title":"Former Owner Chiropractor"}],"url":""},{"company":"University of Western States","company_id":"university-of-western-states","location":"Portland, Oregon Area","positions":[{"description":"Mentor Chiropractic Interns and teach clinical skills Mentor Chiropractic Interns and teach clinical skills","duration":"Oct 2006 Jul 2010 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jul 2010","start_date":"Oct 2006","subtitle":"University of Western States","title":"Assistant Professor/Attending Physician"}],"url":"https://www.linkedin.com/company/university-of-western-states"},{"company":"Cleveland Chiropractic College","company_id":"cleveland-chiropractic-college-cp","location":"Greater Los Angeles Area","positions":[{"description":"Mentor Chiropractic Interns and teach clinical skills Mentor Chiropractic Interns and teach clinical skills","duration":"Jun 2003 Oct 2006 3 years 5 months","duration_short":"3 years 5 months","end_date":"Oct 2006","start_date":"Jun 2003","subtitle":"Cleveland Chiropractic College","title":"Assistant Professor/Attending Physician"}],"url":"https://www.linkedin.com/company/cleveland-chiropractic-college-cp"},{"company":"Hillsboro Chiropractic Clinic, LLP","company_id":null,"location":"Hillsboro, Oregon","positions":[{"description":"Owner - chiropractic physician Owner - chiropractic physician","duration":"Apr 1987 Apr 2003 16 years 1 month","duration_short":"16 years 1 month","end_date":"Apr 2003","start_date":"Apr 1987","subtitle":"Hillsboro Chiropractic Clinic, LLP","title":"Principal Owner"}],"url":""}]', '["LinkedIn User “Dr. Harger was my Attending Physician while I was a student intern at the University of Western States. His attention to detail and shared experiences helped to develop proper habits as a Doctor of Chiropractic. He is very proficient at delivering spinal manipulations and he will provide honest feedback about your care.”","Kyle Macadam “Dr. Harger was an excellent chiropractor. He was accommodating and professional and catered treatment to my specific injuries and issues. His treatments helped tremendously in lessening pain from injuries sustained in a car crash and got me feeling good about going back to school and work.”"]'] User: ['Alexander Boston', 'Staff Attorney at the Housing Authority of the City of Winston-Salem, with a focus on Regulatory Compliance, Real Estate Development, and Landlord-Tenant litigation.', 'Legal Associate at Housing Authority of the City of Winston-Salem', 'Housing Authority of the City of Winston-Salem', '[{"company":"Housing Authority of the City of Winston-Salem","company_id":"housing-authority-of-the-city-of-winston-salem","industry":"Government Administration","location":null,"positions":[{"description":"Main focus areas include:- Landlord/Tenant Litigation- Regulatory Compliance (Including Sec. 8 and Public Housing Programs)- Local Government (Open Meetings, Public Records)","duration":"Aug 2015 - Present 6 years 8 months","duration_short":"6 years 8 months","end_date":"Present","start_date":"Aug 2015","subtitle":"Housing Authority of the City of Winston-Salem","title":"Staff Attorney"},{"description":"Draft and edit contracts with the City of Winston-Salem for improvements for public housingInvestigate regulatory compliance of subsidiary and affiliated corporations and companiesAssist in area plan development through grant writing, specifically with regard to developing solutions for increasing economic development, food insecurity, and improved educational opportunities in low-income communities.","duration":"Apr 2015 Aug 2015 5 months","duration_short":"5 months","end_date":"Aug 2015","start_date":"Apr 2015","subtitle":"Housing Authority of the City of Winston-Salem","title":"Law Clerk"}],"url":"https://www.linkedin.com/company/housing-authority-of-the-city-of-winston-salem"},{"company":"Womble Carlyle Sandridge & Rice, LLP","company_id":"womble-carlyle-sandridge-&-rice-llp","location":"Greensboro/Winston-Salem, North Carolina Area","positions":[{"description":"Conducted research on excessive use of force and Family Medical Leave Act cases Conducted research on excessive use of force and Family Medical Leave Act cases","duration":"Jan 2015 May 2015 5 months","duration_short":"5 months","end_date":"May 2015","start_date":"Jan 2015","subtitle":"Womble Carlyle Sandridge & Rice, LLP","title":"Legal Intern"}],"url":"https://www.linkedin.com/company/womble-carlyle-sandridge-&-rice-llp"},{"company":"Wake Forest University School of Law","company_id":"wake-forest-university","location":null,"positions":[{"description":"Wake Forest Journal of Law and Policy MemberPresident of the Christian Legal Society","duration":"Aug 2012 May 2015 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2015","start_date":"Aug 2012","subtitle":"Wake Forest University School of Law","title":"Student"},{"description":"Edited and cite-checked article discussing the use of race in politically gerrymandered districtsExplored the historical use of gerrymandering in the Reconstruction and Redemption era. Investigated sociological and psychological effects of implicit racism and economic instability on political ideology.","duration":"Jan 2014 Dec 2014 1 year","duration_short":"1 year","end_date":"Dec 2014","start_date":"Jan 2014","subtitle":"Wake Forest University","title":"Research Assistant for Prof. Michael Curtis"},{"description":"Assisted in the reorganization and recycling of microfiche filing system catalog.Completed research and citation queries for students, faculty, and Z. Smith Reynolds Library patrons, in a variety of topic areas, including history, psychology, religion, law, and sociology.","duration":"Dec 2013 May 2014 6 months","duration_short":"6 months","end_date":"May 2014","start_date":"Dec 2013","subtitle":"Wake Forest University","title":"Reference Desk Graduate Assistant"},{"description":"As a History and Philosophy double major and Honors student, I have focused my research on the philosophical foundations of legal and economic policies in the Western historical tradition in preparation for law school.","duration":"Aug 2008 Aug 2012 4 years 1 month","duration_short":"4 years 1 month","end_date":"Aug 2012","start_date":"Aug 2008","subtitle":"Wake Forest University","title":"Student"}],"url":"https://www.linkedin.com/company/wake-forest-university"},{"company":"OFFICE OF THE PUBLIC DEFENDER","company_id":"office-of-the-public-defender","location":"Greensboro/Winston-Salem, North Carolina Area","positions":[{"description":"Drafted Motions to SuppressAnalyzed Discovery issues in Murder and Felon Possessing a Firearm casesCross-examined Police Officers in District Court 3C on Domestic Violence cases Drafted Motions to SuppressAnalyzed Discovery issues in Murder and Felon Possessing a Firearm casesCross-examined Police Officers in District Court 3C on Domestic Violence cases","duration":"Jan 2015 Mar 2015 3 months","duration_short":"3 months","end_date":"Mar 2015","start_date":"Jan 2015","subtitle":"OFFICE OF THE PUBLIC DEFENDER","title":"Legal Intern"}],"url":"https://www.linkedin.com/company/office-of-the-public-defender"},{"company":"City of High Point","company_id":"city-of-high-point","location":"High Point, NC","positions":[{"description":"Constructed a database for local bills using Access.Drafted new city nuisance ordinances and a new set of procedures for City Council meetings.Served as liaison to the Community Development Department, completing research memos into the structure of HOME grants. Constructed a database for local bills using Access.Drafted new city nuisance ordinances and a new set of procedures for City Council meetings.Served as liaison to the Community Development Department, completing research memos into the structure of HOME grants.","duration":"Jun 2014 Sep 2014 4 months","duration_short":"4 months","end_date":"Sep 2014","start_date":"Jun 2014","subtitle":"City of High Point","title":"Summer Associate Law Clerk"}],"url":"https://www.linkedin.com/company/city-of-high-point"},{"company":"Baker, McEvoy, Morrissey Moskovits, P.C","company_id":"baker-mcevoy-morrissey-moskovits-p.c.","location":"Brooklyn, NY","positions":[{"description":"Worked with attorneys in the Affirmative Litigation department, focused on defending high-value automotive personal injury cases through writing motions, conducting discovery requests, and preparing reports for independent medical examiners.Completed a nine-week trial preparation course in human anatomy and physiologySelected to edit and conduct research on the history and development of “Threshold Law” in New York for an article to be published in the New York Law Journal by Colin Morrissey.","duration":"Jun 2013 Aug 2013 3 months","duration_short":"3 months","end_date":"Aug 2013","start_date":"Jun 2013","subtitle":"Baker, McEvoy, Morrissey Moskovits, P.C","title":"Summer Associate"}],"url":"https://www.linkedin.com/company/baker-mcevoy-morrissey-moskovits-p.c."},{"company":"YMCA","company_id":"ymcausa","location":"New Canaan, CT","positions":[{"description":"I improved upon the cooperative games for children 6 to 14 years of age I designed last year. The games focused on cooperative problem solving and leadership skills, with a greater emphasis on strategy development. I improved upon the cooperative games for children 6 to 14 years of age I designed last year. The games focused on cooperative problem solving and leadership skills, with a greater emphasis on strategy development.","duration":"Jun 2012 Aug 2012 3 months","duration_short":"3 months","end_date":"Aug 2012","start_date":"Jun 2012","subtitle":"YMCA","title":"Team-building Specialist"}],"url":"https://www.linkedin.com/company/ymcausa"},{"company":"YMCA","company_id":"ymcausa","location":"Hartford, Connecticut Area","positions":[{"description":"I designed and organized cooperative games for children 6 to 14 years of age. The games focused on cooperative problem solving and leadership skills. I designed and organized cooperative games for children 6 to 14 years of age. The games focused on cooperative problem solving and leadership skills.","duration":"Jun 2011 Aug 2011 3 months","duration_short":"3 months","end_date":"Aug 2011","start_date":"Jun 2011","subtitle":"YMCA","title":"Teambuilding Specialist"}],"url":"https://www.linkedin.com/company/ymcausa"},{"company":"American Corporate Partners","company_id":"american-corporate-partners","location":"","positions":[{"description":"I conducted research to construct a social networking site. I proposed and tested new methods of database construction and management that improved coordination and efficiency. I completed assignments in a professional and timely manner. I conducted research to construct a social networking site. I proposed and tested new methods of database construction and management that improved coordination and efficiency. I completed assignments in a professional and timely manner.","duration":"Jul 2010 Jul 2010 1 month","duration_short":"1 month","end_date":"Jul 2010","start_date":"Jul 2010","subtitle":"American Corporate Partners","title":"Operations Assistant Intern"}],"url":"https://www.linkedin.com/company/american-corporate-partners"},{"company":"Saranac Village","company_id":null,"location":"","positions":[{"description":"Prepared, cooked, and served breakfast, lunch, and dinner to 475 campers and staff members.Collaborated with 8 other chefs, practicing managing, team working, and leadership skills. Prepared, cooked, and served breakfast, lunch, and dinner to 475 campers and staff members.Collaborated with 8 other chefs, practicing managing, team working, and leadership skills.","duration":"Jul 2009 Aug 2009 2 months","duration_short":"2 months","end_date":"Aug 2009","start_date":"Jul 2009","subtitle":"Saranac Village","title":"Kitchen Assistant"}],"url":""},{"company":"Great Scapes Landscaping","company_id":null,"location":"","positions":[{"description":"Maintained several projects at once with reported excellent customer satisfaction.Notified management about methods of increasing efficiency. Maintained several projects at once with reported excellent customer satisfaction.Notified management about methods of increasing efficiency.","duration":"Jun 2009 Aug 2009 3 months","duration_short":"3 months","end_date":"Aug 2009","start_date":"Jun 2009","subtitle":"Great Scapes Landscaping","title":"Gardening Services Assistant"}],"url":""},{"company":"Wake Forest Archaeological Field school","company_id":null,"location":"","positions":[{"description":"Trained in identifying soil types and artifact materials, and the latest survey techniques. Became skilled at concise, detail-oriented writing. Trained in identifying soil types and artifact materials, and the latest survey techniques. Became skilled at concise, detail-oriented writing.","duration":"May 2009 Jun 2009 2 months","duration_short":"2 months","end_date":"Jun 2009","start_date":"May 2009","subtitle":"Wake Forest Archaeological Field school","title":"Cultural Resources Management Assistant"}],"url":""}]', '["Amanda J. G. Napior “To Whom it May Concern, I would like to recommend Alexander Boston for the position he is currently seeking, based upon the exemplary role he played as an intern at American Corporate Partners. Alex worked for us for a brief period of time, and we had a small list of assignments for him. Ever the achiever and innovator, he not only completed the tasks we assigned him, but proceeded to develop a proposal for our increased efficiency, as well. Our joke around the office was that we wanted Alex to drop out of college so that he could be our full-time hire. It was truly a pleasure to work with Alex, and I have no doubt that he will be an invaluable contribution to whichever organizations he choses to contribute. Regards, Amanda Jane Gustafson amanda.jane.gustafson@gmail.com (347) 463-6898”","Chelsea Acosta Patel “It was a pleasure to have Alex work with us at American Corporate Partners during the summer of 2010. He dived headfirst into the tasks that were given to him and showed a remarkable level of maturity and quality in his work and personality. Alex is a self-starter, which was exemplified by his decision to research, write, and present a proposal for using FileMaker Pro as a solution to our databases\' inefficiencies. Alex demonstrated an understanding of the exact problem posed by these inefficiencies, and his proposal explained exactly how a change would help our organization. He was a wonderful addition to the team this summer.”"]']### Assistant: The agent's job is to provide fitness counseling and general health advice, and today, the agent is reaching out to the user because they need assistance with regulatory compliance in the real estate development sector.
### Human: Agent: ['Alexander Zimnitski', 'Current Certifications:Improving Deep Neural Networks: Hyperparameter tuning, Regularization and Optimization Neural Networks and Deep LearningAgile Certified ScrumMaster (CSM)Oracle Certified Master, Java EE 5 Enterprise Architect.Sun Certified Developer for the Java 2 Platform.Sun Certified Programmer for the Java Platform 1.4.Languages: Java/J2EE, SQL, XML, HTML, JavaScript, Perl, UNIX shell, PythonTechnologies: JSP, JSF, JMS, JDBC, JTA, JPA, JAAS, JNDI, LDAP, SOAP, RMI, Java Mail, SOA, Web Services, WSDL, RPC, Servlet, Portlet, BPMN, JAXBFrameworks: Tensorflow, Springframework, Hibernate, Drools, Quartz, TestNG, Mockito, Seam, Struts2, Infinispan, JUnit, Freemaker, PrimeFaces, BouncyCastle, Apache: CXF, Axis(2), Camel, ServiceMix, ActiveMQ Tools: Maven, Ant, MagicDraw, Oracle EM, TOAD, SQL Developer, ERWin, MS Project, Hudson/Jenkins, JIRA, FishEye, Crucible, Grinder, Load Runner, Wireshark, Confluence/WikiSource Control: Git/GitHub, CVS, SVNMethodology: SDLC, OOP/D, UML, Design Patterns, Agile Software development, Scrum, TDD, RUP, WaterfallDatabases: Oracle 10g-11g, SQL Server 2005-8, MySQL, Sybase v15.0.2, v15.5OS: Solaris, AIX, Linux (RH, Ubuntu, Suse), WindowsIDE: Eclipse, IntelliJ IDEAApplication servers: WebSphere App Server v5-v6-v7, Tomcat v5-v6, Resin, JBoss-SOA v4.2, JBoss v6', 'CVP, Tech. Lead at New York Life Insurance Company', 'New York Life Insurance Company', '[{"company":"New York Life Insurance Company","company_id":"newyorklife","industry":"Financial Services","location":"Jersey City, NJ","positions":[{"description":"","duration":"Sep 2013 - Present 8 years 1 month","duration_short":"8 years 1 month","end_date":"Present","start_date":"Sep 2013","subtitle":"New York Life Insurance Company","title":"CVP, Manager, Tech. Lead"}],"url":"https://www.linkedin.com/company/newyorklife"},{"company":"EPAM Systems","company_id":"epam-systems","location":"Newtown, PA","positions":[{"description":"Project: UBS WMA, Weehawken, NJwww.ubs.com Project: UBS WMA, Weehawken, NJwww.ubs.com","duration":"Aug 2012 Aug 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2013","start_date":"Aug 2012","subtitle":"EPAM Systems","title":"Development Manager"}],"url":"https://www.linkedin.com/company/epam-systems"},{"company":"Navagate Inc","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Oct 2007 Jan 2012 4 years 4 months","duration_short":"4 years 4 months","end_date":"Jan 2012","start_date":"Oct 2007","subtitle":"Navagate Inc","title":"System Architect"}],"url":""},{"company":"G2X","company_id":"g2x","location":"Minsk, Belarus","positions":[{"description":"","duration":"Sep 2004 Sep 2007 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 2007","start_date":"Sep 2004","subtitle":"G2X","title":"Senior Java Developer / TL"}],"url":"https://www.linkedin.com/company/g2x"}]', '["Dániel Kovács “Alex was that who tried to better the things. He has very agile attitude, he did as much as possible that the project will be successful. At first the geographical split works seems to strange but we deal with it. I thank very much for him that enthusiastic work that he gave the team. If I have chance to work him in the future I would do it.”"]'] User: ['Charles Minder', "Information technology Manager/Programmer/System Administrator with 19 years experience applying people, process, and technical skills for AIP's online and corporate web sites. Technical background in programming, Systems administration and architecture. Specialties: Java/JDBC, SQL, Perl, Unix/Linux System Administration, Unix shell scripting, Veritas Cluster Service, JSP, Servlets, CVS, STM publishing, HTML, HTTP, Apache, Tomcat, XML, SAN Administration.", 'MarkLogic Engineer at Booz Allen Hamilton', 'Booz Allen Hamilton', '[{"company":"Booz Allen Hamilton","company_id":"booz-allen-hamilton","industry":"Information Technology and Services","location":"Columbia, MD","positions":[{"description":"","duration":"Jul 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Jul 2019","subtitle":"Booz Allen Hamilton","title":"MarkLogic Engineer"}],"url":"https://www.linkedin.com/company/booz-allen-hamilton"},{"company":"WGL","company_id":"wgl","location":"Alexandria, Va","positions":[{"description":"","duration":"Oct 2018 Jul 2019 10 months","duration_short":"10 months","end_date":"Jul 2019","start_date":"Oct 2018","subtitle":"WGL","title":"Senior Consultant (Contractor)"}],"url":"https://www.linkedin.com/company/wgl"},{"company":"MarkLogic","company_id":"marklogic","location":"Greater New York City Area","positions":[{"description":"","duration":"Oct 2014 Apr 2018 3 years 7 months","duration_short":"3 years 7 months","end_date":"Apr 2018","start_date":"Oct 2014","subtitle":"MarkLogic","title":"Consultant"}],"url":"https://www.linkedin.com/company/marklogic"},{"company":"American Institute of Physics","company_id":"american-institute-of-physics","location":"","positions":[{"description":"Managed, developed and oversee development and implementation of AIP’s online journal platform. Duties include maintaining core applications and system’s software and hardware integrity. Servers consisting of Sun’s Solaris and Red Hat Linux. Home grown JSP and java servlet applications sitting on top of BEA’s Web Application software and Apache/Tomcat software stack. From 2012 till 2013 solely maintained online platform, during migration to external provider. Provided core features during transition.Maintain software and hardware for AIP’s corporate site as well as Acoustical Society of America’s corporate site membership content. This content sits on Red Hat Linux servers, Apache/Tomcat stack with a backend “Verity” searchable index.Migrated multiple Sun Solaris servers along with their applications to Red Hat Linux servers.","duration":"1995 Sep 2014 19 years","duration_short":"19 years","end_date":"Sep 2014","start_date":"1995","subtitle":"American Institute of Physics","title":"Section Manager Online Systems Development"}],"url":"https://www.linkedin.com/company/american-institute-of-physics"},{"company":"UNISYS Corporation","company_id":null,"location":"","positions":[{"description":"Responsible for department wide production processing of field data for the use of interpreting and reporting results. Programs written in ‘C’, FORTRAN, and Pascal. Assisted in design and testing of equipment for the conversion of receive signals to TTL for recording and analysis. Responsible for department wide production processing of field data for the use of interpreting and reporting results. Programs written in ‘C’, FORTRAN, and Pascal. Assisted in design and testing of equipment for the conversion of receive signals to TTL for recording and analysis.","duration":"1985 1995 10 years","duration_short":"10 years","end_date":"1995","start_date":"1985","subtitle":"UNISYS Corporation","title":"Engineering Assistant"}],"url":""}]', '["Catherine Bernardone “Charlie is a rare combination of incredible technical expertise combined with the ability to manage people and projects effectively and collaboratively. He consistently leads projects to success and will be an asset to any organization. ”","Matt Stratton “Charlie is a highly-skilled, highly motivated technologist. He has a wide breadth of skills including systems administration, software development application support and end user support. He has a can-do, take charge personality, is well-liked and would be an asset to any organization.”"]']### Assistant: The agent's job is to provide technical consulting services. Today, the agent is reaching out to the user because they need assistance with MarkLogic database implementation and administration for a project at Booz Allen Hamilton.
### Human: Agent: ['Steven M. Huenink', 'Business Owner, Sales & Management Professional - Experienced leader in sales, consulting, operations, relationship building, and account/project management. Highly competitive with a demonstrated track record of surpassing individual sales quotas and team goals. Love for operating in dynamic and fast-paced environments, with a fun-loving attitude and positive outlook.', 'HR Solutions Sales Consultant at Paychex', 'Paychex', '[{"company":"Paychex","company_id":"paychex","industry":"Human Resources Services","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Nov 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Paychex","title":"HR Solutions Sales Consultant"}],"url":"https://www.linkedin.com/company/paychex"},{"company":"Jimmy John\'s","company_id":"jimmy-john%27s","location":null,"positions":[{"description":"","duration":"Aug 2015 Mar 2020 4 years 8 months","duration_short":"4 years 8 months","end_date":"Mar 2020","start_date":"Aug 2015","subtitle":"Jimmy John\'s","title":"Franchise Owner, Vice President Sales"},{"description":"","duration":"Sep 2016 Aug 2017 1 year","duration_short":"1 year","end_date":"Aug 2017","start_date":"Sep 2016","subtitle":"Jimmy John\'s","title":"Area Manager"},{"description":"","duration":"Aug 2015 Aug 2016 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2016","start_date":"Aug 2015","subtitle":"Jimmy John\'s","title":"General Manager"}],"url":"https://www.linkedin.com/company/jimmy-john%27s"},{"company":"American Solar & Roofing","company_id":"american-solar","location":"Scottsdale, AZ","positions":[{"description":"","duration":"Aug 2013 Aug 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2015","start_date":"Aug 2013","subtitle":"American Solar & Roofing","title":"Outside Sales Executive"}],"url":"https://www.linkedin.com/company/american-solar"},{"company":"Franklin Energy Services","company_id":"franklin-energy-services","location":null,"positions":[{"description":"","duration":"Jul 2012 Jul 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2013","start_date":"Jul 2012","subtitle":"Franklin Energy Services","title":"Senior Energy Advisor"},{"description":"","duration":"Jan 2011 Jul 2012 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2012","start_date":"Jan 2011","subtitle":"Franklin Energy","title":"Energy Advisor"}],"url":"https://www.linkedin.com/company/franklin-energy-services"},{"company":"David J. Frank Landscape Contracting, Inc.","company_id":"davidjfrank","location":"Milwaukee, Wisconsin","positions":[{"description":"","duration":"Jan 2010 Jan 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2011","start_date":"Jan 2010","subtitle":"David J. Frank Landscape Contracting, Inc.","title":"Field Sales Representative"}],"url":"https://www.linkedin.com/company/davidjfrank"},{"company":"Nelson Schmidt, Inc.","company_id":"nelson-schmidt-inc","location":"Milwaukee, Wisconsin","positions":[{"description":"","duration":"Jan 2008 May 2008 5 months","duration_short":"5 months","end_date":"May 2008","start_date":"Jan 2008","subtitle":"Nelson Schmidt, Inc.","title":"Media Assistant - Internship"}],"url":"https://www.linkedin.com/company/nelson-schmidt-inc"}]', '["Glenn Maxam “I worked with Steve at Franklin Energy with a brand new program for Franklin in the Chicago market. Steve was instrumental in the success of the Multifamily program. When he says he will do something he follows through to end. He is a real team player and was always there to help anyone who needed it. He has been greatly missed since he moved from Chicago to Arizona. Glenn Maxam”","Zach Lieven “I have had the pleasure to take over some of Steve\'s clients at DJF and to this day they still ask about him. Steve\'s clients have told me that they worked with him because of his integrity, knowledge, and helpful attitude. His service and ability to manage a project installation was stellar. I would buy any product or service Steve is representing because I know the result would be impeccable!”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to engage in HR solutions sales, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in the field of marketing communications.
### Human: Agent: ['Judy Sylvia', 'Experienced healthcare executive, adept at cross-functional leadership and performance management. Able to quickly produce results by developing high performing teams and processes, in a startup environment or by creating operational efficiencies in large scale systems. Skilled at cultivating long-term strategic partnerships that yield high returns.', 'Chief Growth and Development Officer', 'Evolve Treatment Centers', '[{"company":"Evolve Treatment Centers","company_id":"evolve-treatment-centers","industry":"Hospitals and Health Care","location":"Greater Los Angeles Area","positions":[{"description":"Strategic planning, sales and marketing, admissions/call center, program development and management, revenue cycle, managed care contracting and utilization review. Data and technology driven, basing decisions on analytics from integrated sources. Produces results by developing high performing loyal teams with a focus on clinical outcomes, patient experience and reputation management. Quickly gains the trust and confidence of customers, community members, key decision-makers, colleagues and teams. Skills ● Experience in all models of mental health and substance abuse treatment (adult and adolescent)● Quality assurance and KPI reporting ● Program development that encompasses best practices, good clinical outcomes and patient satisfaction ● Internet marketing- SEO/SEM, social media and email campaigns that drive results with low CPA ● Referral network expansion through business development, community outreach, engagement, and customer satisfaction● Optimizing systems and processes that support accelerated growth and ROI● Integrating systems such as Google Analytics/Adwords, Salesforce, Call Tracking Metrics, EMR, billing and HRIS systems with business intelligence tools such as Tableau ● M&A and De Novo growth ● Talent retention programs ● Skilled manager and experienced leader in the execution of new ideas, strategy and programs● Strong verbal, written and presentation skills","duration":"Sep 2016 - Present 5 years 11 months","duration_short":"5 years 11 months","end_date":"Present","start_date":"Sep 2016","subtitle":"Evolve Treatment Centers","title":"Chief Growth and Development Officer"}],"url":"https://www.linkedin.com/company/evolve-treatment-centers"},{"company":"Elements Behavioral Health","company_id":"elements-behavioral-health","location":"Long Beach, CA","positions":[{"description":"• Started and grew Elements National Contact Center from 3 Intake Advisors up to 70 (onsite and remote), representing the entire continuum of care.• Streamlined the intake process by centralizing admissions.• Strategic member of the Internet Marketing and Corporate Branding Teams.• Acquisitions- Responsible for due diligence on all potential acquisitions and oversaw integration of systems upon purchase.• Developed reporting and QA systems for entire continuum.• Vendor selection and contract negotiation.• Responsible for budget planning and management.","duration":"Sep 2010 Mar 2016 5 years 7 months","duration_short":"5 years 7 months","end_date":"Mar 2016","start_date":"Sep 2010","subtitle":"Elements Behavioral Health","title":"VP, Access Systems and Call Center"}],"url":"https://www.linkedin.com/company/elements-behavioral-health"},{"company":"Senior Transitions and Demand Results","company_id":"senior-transitions","location":"","positions":[{"description":"• Senior Transitions responsible for lead generation, qualification and distribution of referrals to 3,000 assisted-living senior communities.• Demand Results- Project management of marketing efforts for clients in the behavioral healthcare industry. This includes; SEO, SEM, Social Media, email campaigns and web development. Oversee blog content strategy and development. Responsible for all SEM campaign optimization and management. Responsible for vendor selection and contract negotiation for call tracking solutions, analytics packages and live chat functionality.","duration":"Feb 2010 Sep 2010 8 months","duration_short":"8 months","end_date":"Sep 2010","start_date":"Feb 2010","subtitle":"Senior Transitions and Demand Results","title":"VP, Business Development"}],"url":"https://www.linkedin.com/company/senior-transitions"},{"company":"CRC Health Group, now Acadia","company_id":null,"location":"Cupertino, CA","positions":[{"description":"• Founding member of CRC’s Call Center successfully grew from 2 agents to 70 (opener/closer model, representing all facilities and business units in CRC Health Groups network of 150 healthcare facilities. 80% of CRC admissions and revenue started with an inquiry to the call center. • Managed all staff training as it relates to assessment, facility knowledge and selection, triage and closing skills.• Autonomous responsibility for all phases of management of the call center; program planning and staffing for existing and new lines of business.• Personal responsibility for all hiring, training, development, promotion and discipline up to and including discharge. • Responsible for budget development and management. • Strategic planning requiring daily interaction with operational and corporate executives.• Set Internet sales goals and manage outcomes-The Call Center handled 12,000 internet generated calls a month. • Responsible for the successful customization, development, rollout and training of CRM for the Call Center, companywide Intake/Admissions and Marketing departments (600 users). Salesforce CRM transformed the call center and all intake departments. It became the system of record for all leads, accounts and contacts resulting in the ability track and report ROI on all marketing campaigns. Campaigns consist of internet, direct mail, email, radio, advertising, telemarketing and conferences.• SEM- Develop, optimize and manage PPC Budget. Position requires in-depth knowledge of keyword analysis and testing in addition to competitor evaluation and market research. Introduced call tracking to the keyword level.• Led companywide Sales and Customer Service TrainingDirector of Admissions• Oversaw all aspects of admissions for 75 bed residential drug and alcohol treatment facility. • Managed team of 5. Developed admissions training on insurance, pre-certification and UR process to maximize revenue and ALOS.","duration":"Aug 2003 Feb 2010 6 years 7 months","duration_short":"6 years 7 months","end_date":"Feb 2010","start_date":"Aug 2003","subtitle":"CRC Health Group, now Acadia","title":"Director, Admissions/Call Center/Salesforce/SEM"}],"url":""},{"company":"Deploy Solutions","company_id":"deploy-solutions","location":"","positions":[{"description":"","duration":"2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"2000","subtitle":"Deploy Solutions","title":"Recruiter"}],"url":"https://www.linkedin.com/company/deploy-solutions"},{"company":"Oceanpath Inc","company_id":null,"location":"","positions":[{"description":"","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"Oceanpath Inc","title":"Technical Recruiter"}],"url":""}]', '["Todd Bursey “I had the pleasure of working with Judy at both CRC Health Group and Elements Behavioral Health. In both cases she embodied the vision of the company and built extremely successful teams to deliver the companies goals. Judy, in one word, “awesome!” She has an incredible take-charge attitude and leads from the front. Her ability to build teams, focus on the customer, and industry knowledge is what allows her exceed goals and expectations. ”","Barbara Blankenship “I have worked with Judy for over 10 years. Judy hired me to work in her first call center and I followed her to the second. She is very knowledgeable on starting up new calls centers. She has the ability to build a strong team to make the company successful. She is always approachable and is an amazing leader.”"]'] User: ['Jim Cantrell', 'Commercial HVAC serving all of Southern California and Ventura since 1995. High-Rise, Shopping Centers, Major Malls, Restaurants, Tenant Improvements. New installations, repairs, and most importantly... Preventive Maintenance!', 'Cantrell Aire Inc.', 'Cantrell Aire, Inc', '[{"company":"Cantrell Aire, Inc","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Jun 1995 - Present 26 years 2 months","duration_short":"26 years 2 months","end_date":"Present","start_date":"Jun 1995","subtitle":"Cantrell Aire, Inc","title":"Owner"}],"url":""},{"company":"Connor Cantrell Racing","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"Connor Cantrell Racing","title":"Owner"}],"url":""}]', '["“Jim is awesome! We\'ve used him on eight of our rehabs this past year. He\'s personable, shows up on time and gets the job done in no time at all. He\'s the one sub I never need to worry about. The job will get done right, fast, and for a very competitive price!”","“I have known Jim for years both personally and professionally. I hired him to replace the HVAC system at my business. Jim submitted the quote, the unit was replaced and we were back up and running...everything was perfect! Excellent service, competitive pricing, knowledgeable and trustworthy. I would hire and recommend him to anyone. Steve Leach”"]']### Assistant: The agent's job is to provide preventive maintenance for commercial HVAC systems, and today the user is reaching out to the agent because they need repairs for their HVAC system in their shopping center.
### Human: Agent: ['Robert Freed', "I create business value through technology.I help my customers align their organization's business objectives with IT security initiatives. I work best in multidisciplinary complex solution's that require working across different teams and technical individuals. I feel that I bring a lot of strong organizational and operational skills that makes each team successful. I am characterized as a strategic and creative thinker. I maintain deep focus on cross-functional partnership, diversity, and exceptional results. I am a technologist with an undeniable drive to succeed and to enable those around me do the same. Specialties: C-Level Engagement & Relationship Building, Sales Leadership, Financial Services, Datacenter Transformation, SaaS, PaaS, IaaS, SASE, Cloud Solutions, AI, ML, Cloud Mass Migration, DDoS, Web Application Firewall, IDS/IPS,NetOps, SecOps, AppSec.", 'Cybersecurity Specialist - Global Enterprise at Cisco', 'Cisco', '[{"company":"Cisco","company_id":"cisco","industry":"Computer Networking","location":"San Jose, California, United States","positions":[{"description":"Working with Cisco’s largest and most strategic global customers in Eastern United States on Cisco\'s transformational security software portfolio offerings. I strive to drive technology innovation, cost savings and key strategic business objectives for our customers. Responsible for revenue across all products within the Cisco security portfolio with a focus on customer acquisition of the full architecture.","duration":"Apr 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Cisco","title":"Cybersecurity Specialist - Global Enterprise"}],"url":"https://www.linkedin.com/company/cisco"}]', '["“Bob is the quintessential security sales MVP who recognizes that in order for a sales team to execute, all of its constituent members must work in concert. Within Cisco, Bob sees the value of not only the direct security sales motion, but also the important role our channel partners play in solving customer problems. From proactive engagement at major national partners, to participating and judging sales enablement contests our growing regionals, Bob has demonstrated the corporate citizenship necessary to differentiate our security brand and elevate our presence in market. Bob exemplifies the traits needed to execute a software sales strategy, and believes in a modern strategic vision: that direct sales, specialist sales, and channels teams working together allow us to grow our business faster while securing our customers along the way. As a result, he has an authentic and unified message around protecting customers against cybersecurity threats. He brings considerable experience in cybersecurity to the table that not only makes him a great sales professional, but a great cybersecurity professional as well. For this reason he thrives in any segment: commercial, global, public sector, et cetera. I highly recommend Bob to any firm looking to elevate their C-suite/executive-level security conversations with a sales professional that gets cybersecurity today (and knows where the industry is going). ”","“Robert was confident enough to allow me to shadow him in his day to day, early in his position at F5 for an entire week. I came from head quarters to pick up the best practices from a few territory account managers. He was by far one of the most organized and detailed account executive I have ever worked with. He remained open and transparent on his approach throughout the 3 years we worked together, and became someone I could count on for candid feedback when evaluating new processes and tools. ”"]'] User: ['Donny Jones', 'I am a systems and operations person who excels at relationship management and business development. I have a keen eye for detail and I am creative, giving me an edge for marketing.', 'Managing Partner at TargetTC', 'TargetTC', '[{"company":"TargetTC","company_id":null,"location":"Exeter, CA","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Aug 2017","subtitle":"TargetTC","title":"Managing Partner"}],"url":""},{"company":"Nehemiah Community Reinvestment Fund","company_id":null,"location":"Sacramento, California Area","positions":[{"description":"","duration":"Oct 2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"Oct 2008","subtitle":"Nehemiah Community Reinvestment Fund","title":"National Director Of Business Development"}],"url":""},{"company":"California Association of Mortgage Professionals","company_id":"california-association-of-mortgage-professionals","location":null,"positions":[{"description":"I help any way I can to provide education, personal bandwidth and resources that will positively affect our industry.","duration":"Aug 2010 Jan 2014 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jan 2014","start_date":"Aug 2010","subtitle":"California Association of Mortgage Professionals","title":"Executive Board of Directors"},{"description":"","duration":"Aug 2008 Apr 2012 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2012","start_date":"Aug 2008","subtitle":"California Association of Mortgage Professionals","title":"Public Relations Chairman"}],"url":"https://www.linkedin.com/company/california-association-of-mortgage-professionals"},{"company":"The Nehemiah Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"May 2008 Jan 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2011","start_date":"May 2008","subtitle":"The Nehemiah Corporation","title":"Outreach Area MAnager AK, AZ, CA, HI, NM, NV & UT"}],"url":""},{"company":"Nehemiah Corporation of America","company_id":null,"location":"","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Nehemiah Corporation of America","title":"Area Manager"}],"url":""},{"company":"Right Angle Marketing","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Right Angle Marketing","title":"President"}],"url":""},{"company":"ITEX","company_id":"itex","location":"","positions":[{"description":"Matching Invetsor appetite with available commodites Matching Invetsor appetite with available commodites","duration":"Feb 2001 Nov 2002 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2002","start_date":"Feb 2001","subtitle":"ITEX","title":"Trader"}],"url":"https://www.linkedin.com/company/itex"}]', '["Chris Bradley, PhD “As a director of business development, Donny made extremely high level contacts across the nation and across different types of business (e.g. contact info for presidents of the largest companies in the U.S, Senators and Congressman). Donny has the ability to take those contacts and connect them to opportunities within his company, then build and design programs from these opportunities (business processes, licensing, cash flow models, staffing). From there he has implemented national roll outs, including structuring the right staffing so that he can move on to the next opportunity. He is one of the most resourceful people I have ever had the pleasure to work with.”","Anthony Mucheru “Donny is relentess in his pursuit of business that generates profit.”"]']### Assistant: The agent's job is to create business value through technology and align IT security initiatives with their customers' business objectives, and today the user is reaching out to the agent because they need assistance in developing marketing strategies for their business.
### Human: Agent: ['Carole Souza', 'I love Real Estate and serving people as they transition in their lives. I am a professional Life and Business Coach, as well as a Realtor, Relocation Director, and Team Leader for the past 19 years with hundreds of homes sold. I have worked on all sides of the Real Estate transaction. Strong, honest communication and fair negotiation are the number ONE skills that my clients thank me for after the transaction is completed. My goal is to make the process as painless as possible keeping everyone focused on their ultimate goals, financially and geographically. I do that through bringing a team of professionals and dependable resources together. Laura Doocy and I have been working together in real estate for nearly 20 years and in 2019 have teamed up with like- minded Realtors on the Omaha Home Pros Team to be supported for our clients even more! I have a well-nourished network throughout the world. I currently serve on the Buffini Broker Advisory Board Buffini and Company is the largest Business Coaching company in the world. I formerly served on the Advisory Council of Leading Real Estate of the World & we are licensed Sales associates and Broker in Nebraska and Iowa. We bring years of Real Estate and Management experience. I am a Board Certified Life Business,Leadership and Resillency Coach and enjoy Coaching team leaders, new and seasoned agents, and teams. I am a strategic, team-building, olympian who thrives on creating excitement and engagement in whatever I invest my time in. Connecting people and resources for the greater good is my passion. In 2011 I was presented with the Buffini and Company Mentor Of the Year award and have been professionally business coached for the past 15 years. In 2014, I launched my Business and Life Coaching Practice and currently am coaching more than 10 individuals, assisting agents and team leaders in developing business plans and structuring their emerging and existing teams. I have facilitated Peak Producer trainings for the past 10 years and graduated more than 500 students! We are here to help. Call me at 402 871-9817 or email me at goodlifelady@gmail.com', 'Associate Broker, Certified Coach, Agent Development Trainer at Better Homes and Gardens Real Estate-The Good Life Group', 'Better Homes and Gardens Real Estate-The Good Life Group', '[{"company":"Better Homes and Gardens Real Estate-The Good Life Group","company_id":null,"location":"16909 Lakeside Hills Plaza Suite 119 Omaha Ne 68130","positions":[{"description":"Realtor, Business and Relational Coaching, Training and collaborative development of Better Omaha Academy of Learning and idea sharing! Realtor, Business and Relational Coaching, Training and collaborative development of Better Omaha Academy of Learning and idea sharing!","duration":"Dec 2016 - Present 5 years 1 month","duration_short":"5 years 1 month","end_date":"Present","start_date":"Dec 2016","subtitle":"Better Homes and Gardens Real Estate-The Good Life Group","title":"Associate Broker, Certified Coach, Agent Development Trainer"}],"url":""},{"company":"NP Dodge Real Estate","company_id":"np-dodge-real-estate","location":null,"positions":[{"description":"Coaching and training new sales associates, experienced agents, and team leaders. Oversee Education Team Leaders, and bring National speakers and trainers to the company quarterly. I provide one-on-one coaching and assistance with business planning to help agents customize their success plans, and also create and develop team talent and skills. As a 15 year member of the Buffini and Company Coaching Company, I am in charge of the 12 Week Peak Producers classes which I do at least twice a year. I have trained more than 500 Realtors, and professionals in the referral business model.","duration":"Aug 2008 Dec 2016 8 years 5 months","duration_short":"8 years 5 months","end_date":"Dec 2016","start_date":"Aug 2008","subtitle":"NP Dodge Real Estate","title":"Director of Coaching and Business Planning"},{"description":"Directs and oversees the organization\'s Corporate real estate relocation activities and internet capture assignments. Responsible for multimillion dollar segment of company P & L . Manages a team of 7. Creates and maintains relationships with Corporate ERC third party relocation companies, military and employee benefit programs, broker to broker referrals, and newly created banking appraisal review team in 5 states, Coaches and trains staff and agents to their full potential in business. Participates in the executive management team of NPDodge and it\'s various companies.","duration":"Oct 2011 Apr 2014 2 years 7 months","duration_short":"2 years 7 months","end_date":"Apr 2014","start_date":"Oct 2011","subtitle":"NP Dodge Real Estate","title":"Director, Corporate Relocation & Referral Center"},{"description":"Opened new location for NPDodge in an underserved area. This location was small started office and now is a large major force in the Midtown Crossing area, serving north, south and midtown Omaha, as well as the entire Metro area.It is the 35 Dodge office, our first office opened with todays design for open floor plan and interactive areas for agents to work and play together. From this venture, I went on to oversee the Corporate Relocation department as Director.","duration":"Aug 2008 Oct 2011 3 years 3 months","duration_short":"3 years 3 months","end_date":"Oct 2011","start_date":"Aug 2008","subtitle":"NP Dodge Real Estate","title":"Managing Broker, NPDodge Midtown Office"}],"url":"https://www.linkedin.com/company/np-dodge-real-estate"},{"company":"The Good Life Group, NPDodge Real Estate","company_id":null,"location":"","positions":[{"description":"Tim Reeder and I founded The Good Life Group as a team of agents focused on building and maintaining relationships to build a referral business. Team leaders and now Tim at the helm promoted coaching and following the Buffini system for the past 8 years. The team has gone on to be one of the top producing teams in the Omaha and Southern Iowa market place with nearly 20 agents! It\'s a Good Life! During this time, I also headed up the training programs for Buffini Classes and Certifying all our Managers to teach the classes. I have since trained more than 400 agents and loan officers.","duration":"Aug 2008 Feb 2010 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2010","start_date":"Aug 2008","subtitle":"The Good Life Group, NPDodge Real Estate","title":"Team Manager, Partner"}],"url":""},{"company":"CBSHOME Real Estate","company_id":"cbshome-real-estate","location":"","positions":[{"description":"In charge of Recruiting, working with branch managers, and participating on the management team. Also, was brought to Nebraska to introduce, teach, and mentor The Buffini 100 Days to Greatness program. A substantial number of agents succeeded in taking the 15 week program , going on to business coaching, and the program is still successfully going on today with nearly 200 members locally. In charge of Recruiting, working with branch managers, and participating on the management team. Also, was brought to Nebraska to introduce, teach, and mentor The Buffini 100 Days to Greatness program. A substantial number of agents succeeded in taking the 15 week program , going on to business coaching, and the program is still successfully going on today with nearly 200 members locally.","duration":"Aug 2007 Aug 2008 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2008","start_date":"Aug 2007","subtitle":"CBSHOME Real Estate","title":"Director of Career Opportunities"}],"url":"https://www.linkedin.com/company/cbshome-real-estate"},{"company":"John L Scott Real Estate","company_id":"john-l-scott-real-estate","location":"","positions":[{"description":"BROKER, Partner of Johnson and Souza Real Estate Group. Top 1% company-wide with John L. Scott Reasl Estate in the Pacific Northwest. BROKER, Partner of Johnson and Souza Real Estate Group. Top 1% company-wide with John L. Scott Reasl Estate in the Pacific Northwest.","duration":"May 2001 Jul 2007 6 years 3 months","duration_short":"6 years 3 months","end_date":"Jul 2007","start_date":"May 2001","subtitle":"John L Scott Real Estate","title":"Realtor, Team Partner Johnson and Souza Real Estate Group"}],"url":"https://www.linkedin.com/company/john-l-scott-real-estate"},{"company":"Consumer Credit Counseling Service","company_id":"consumer-credit-counseling-service","location":"","positions":[{"description":"Developed Education platforms for Consumer Education relating to Credit and Financial issues. Spoke in public forums on credit and budget issues. Developed Education platforms for Consumer Education relating to Credit and Financial issues. Spoke in public forums on credit and budget issues.","duration":"Jan 1997 May 2002 5 years 5 months","duration_short":"5 years 5 months","end_date":"May 2002","start_date":"Jan 1997","subtitle":"Consumer Credit Counseling Service","title":"Director of Education"}],"url":"https://www.linkedin.com/company/consumer-credit-counseling-service"},{"company":"Fidelity Corporation (Formerly Credit Reports Inc)","company_id":null,"location":"","positions":[{"description":"In charge of 29 Account Executives and the Education and Training Departments for a 5 State, multi-branch Corporate operation focused on the development of Residential Credit Reporting Services to Banks and Mortgage Lending operations. In charge of 29 Account Executives and the Education and Training Departments for a 5 State, multi-branch Corporate operation focused on the development of Residential Credit Reporting Services to Banks and Mortgage Lending operations.","duration":"Apr 1986 Aug 1995 9 years 5 months","duration_short":"9 years 5 months","end_date":"Aug 1995","start_date":"Apr 1986","subtitle":"Fidelity Corporation (Formerly Credit Reports Inc)","title":"Senior Vice President- Education and Marketing Development"}],"url":""}]', '["Darrin Jackson \\"Carole is a powerhouse leader who strives to make an impact in anyone\'s life who allows her to...she is an intense competitor who loves to win and help others win as well. A tremendous mentor who leads with her heart for people first and foremost. I consider it an incredible honor to have been her Business Coach for the last few years and would highly recommend her and put my name to her any day of the week...\\"","Darrin Jackson “Carole is a powerhouse leader who strives to make an impact in anyone\'s life who allows her to...she is an intense competitor who loves to win and help others win as well. A tremendous mentor who leads with her heart for people first and foremost. I consider it an incredible honor to have been her Business Coach for the last few years and would highly recommend her and put my name to her any day of the week...”"]'] User: ['David Mitchell', 'Princeton. Bain. Currently working as a SWE @ Microsoft. Talk to me about building, computer science, neuroscience, entrepreneurship, or finance.', 'Software Engineer at Microsoft. Princeton grad. Bain alum.', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Apr 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Microsoft","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"EMC Properties","company_id":null,"location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Oct 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Oct 2019","subtitle":"EMC Properties","title":"Software Engineer"}],"url":""},{"company":"BioCircuit Technologies","company_id":"biocircuit-technologies","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Jan 2021 Apr 2021 4 months","duration_short":"4 months","end_date":"Apr 2021","start_date":"Jan 2021","subtitle":"BioCircuit Technologies","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/biocircuit-technologies"},{"company":"Bain & Company","company_id":"bain-and-company","location":"San Francisco Bay Area","positions":[{"description":"• Overhauled customer-facing business units of a $20 billion pharmaceutical company and piloted transition to scrum ways of working and agile principles for 18 business units; efforts led to substantial increase in consumer NPS resulting from new onboarding materials and customer-support infrastructure• Worked on small team that performed 4 due diligences on private equity targets; tasks included: secondary research, financial models, market analyses, deck creation, and expert calls • Overhauled customer-facing business units of a $20 billion pharmaceutical company and piloted transition to scrum ways of working and agile principles for 18 business units; efforts led to substantial increase in consumer NPS resulting from new onboarding materials and customer-support infrastructure• Worked on small team that performed 4 due diligences on private equity targets; tasks included: secondary research, financial models, market analyses, deck creation, and expert calls","duration":"Aug 2018 Sep 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2019","start_date":"Aug 2018","subtitle":"Bain & Company","title":"Associate Consultant"}],"url":"https://www.linkedin.com/company/bain-and-company"},{"company":"Princeton University","company_id":"princeton-university","location":"Princeton University","positions":[{"description":"• Researched psychological and computational characteristics of persistent activity in the human brain during memory tasks • Analyzed psycho-physical time-series data from over 50 participants across 300 trials each in MATLAB and modeled neural network activity in Python• Started and completed 1.5 year long research project with limited assistance from lab members and PI; wrote 50+ page thesis • Researched psychological and computational characteristics of persistent activity in the human brain during memory tasks • Analyzed psycho-physical time-series data from over 50 participants across 300 trials each in MATLAB and modeled neural network activity in Python• Started and completed 1.5 year long research project with limited assistance from lab members and PI; wrote 50+ page thesis","duration":"Aug 2016 Jun 2018 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2018","start_date":"Aug 2016","subtitle":"Princeton University","title":"Undergraduate Researcher - Buschman Executive Control Lab"}],"url":"https://www.linkedin.com/company/princeton-university"},{"company":"Management Leadership for Tomorrow","company_id":"management-leadership-for-tomorrow","location":"","positions":[{"description":"• Selected as one of 230 for this 18-month professional development program for high-achieving diverse talent• Completed business case studies and intensive projects to hone analytical, quantitative and communication skills • Selected as one of 230 for this 18-month professional development program for high-achieving diverse talent• Completed business case studies and intensive projects to hone analytical, quantitative and communication skills","duration":"Apr 2016 May 2018 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2018","start_date":"Apr 2016","subtitle":"Management Leadership for Tomorrow","title":"Program Fellow"}],"url":"https://www.linkedin.com/company/management-leadership-for-tomorrow"},{"company":"A.T. Kearney","company_id":"kearney","location":"Greater New York City Area","positions":[{"description":"• Analyzed and assisted implementation of over 10 initiatives that resulted in annual realizable savings of up to 40 million dollars for the pharmacy division of a large supermarket retailer• Created a model that analyzes the operating hour schedule of competing pharmacies and hourly volumes in order to calculate an optimized operating hour schedule • Analyzed and assisted implementation of over 10 initiatives that resulted in annual realizable savings of up to 40 million dollars for the pharmacy division of a large supermarket retailer• Created a model that analyzes the operating hour schedule of competing pharmacies and hourly volumes in order to calculate an optimized operating hour schedule","duration":"Jun 2017 Aug 2017 3 months","duration_short":"3 months","end_date":"Aug 2017","start_date":"Jun 2017","subtitle":"A.T. Kearney","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/kearney"}]', '["Dylan Stone-Miller “David was easily at the top of our software development training cohort. He always had answers for how to manage and analyze data, was an excellent teammate and leader, and was always the last one to leave. I learned the most from his models of algorithmic thinking - he frequently wrote code that beat out the vast majority of coders on LeetCode - and my software was always better and more efficient after a whiteboard session with David. I highly recommend David as a strong addition to any software development team.”","Rashad Collins “David is one of the most admirable peers i\'ve had the pleasure of working with during our immersive bootcamp; DigitalCrafts. He is strikingly brilliant, remarkably efficient, and carries an electrifying energy with his presence with such poise. Shows exceptional skills in data analytics, software development, and project management. To say that David would be an asset on any team is a grave understatement; his multi-dimensional approach to complex, logic based problem solving is quite enchanting. It was an honor working with David and I fully expect us to continue doing so.”"]']### Assistant: The agent's job is to serve as a realtor and business coach, and today, the agent is reaching out to the user because they need to offer their expertise in real estate and discuss potential investment opportunities.